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U.S. Bancorp

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FY2021 Annual Report · U.S. Bancorp
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800 Nicollet Mall

Minneapolis, MN 55402

800.USBANKS (872.2657)

usbank.com

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L E T T E R   T O   O U R   S H A R E H O L D E R S

Moving 
confidently  
into the future

The global pandemic that took center stage during 
the past two years changed a lot of things about life, 
business and the way we think about what is most 
important to us. We discovered new ways of working, 
strengthened our reliance on technology, and gained  
a greater appreciation for the power of relationships  
and goodwill to get us through the tough times. 

At U.S. Bancorp, we focused in 2021 on being flexible, resilient  
and responsible. We emphasized keeping our people healthy and  
safe while operating our business effectively for the greater good of  
our customers, communities and shareholders. We took steps to help  
our customers weather the pandemic and prioritized our efforts to  
meet the greatest needs, while continuing to transform our business  
to meet the next wave of expectations. 

The second year of the global pandemic was extraordinary by  
any measure. I am proud of what our company and our nearly  
70,000 employees achieved in providing meaningful assistance to  
our customers and our broader communities. We drew upon our 
strengths, focused on our opportunities, and were realistic about  
the challenges we faced. We partnered with a national nonprofit to 
issue an innovative bond designed for targeted and measurable racial 
equity results. We introduced the U.S. Bank Access Commitment™ as  
part of our ongoing effort to advance diversity, equity and inclusion 
across our footprint, in our communities and throughout our company. 
We announced companywide commitments to address the impacts  
of climate change on our business, customers and communities.  
At the same time, we recognized we needed to do more, faster. 

Andy Cecere
Chairman, President  
and Chief Executive Officer

1 

As we head into 2022, 
we will build upon  
our diverse mix of  
profitable businesses,  
strong culture,  
efficient operating  
platform, best-in-class  
financial and risk  
disciplines and growing  
leadership position 
in digital banking.

2021 was a transition year in many respects. As local economies continued 
to recover from pandemic-related shutdowns, and employment conditions 
improved throughout the year, our businesses benefitted from increased 
consumer and business activity. By mid-year, sales volumes in each of our 
three payments businesses – credit and debit card, merchant acquiring 
and corporate payments systems – were above 2019 levels for the first time 
since the beginning of the pandemic. Our mortgage business saw strong 
demand for housing and favorable refinancing rates for our customers. 
Likewise, our trust and investment management business gained from  
new account growth and improving market conditions. 

We continued to serve our consumer and business banking customers 
through our branch network and state-of-the-art digital distribution 
systems. We saw strong deposit inflows throughout the year, and in the 
fourth quarter, demand for loans picked up meaningfully, supported by 
improving consumer and business sentiment. Additionally, credit costs 
– which were a headwind in 2020 – shifted to a tailwind as the economic 
outlook improved and loan losses reached historically low levels. 

We invested for the future, relying on our well-established innovation 
infrastructure to “build” when that made sense and to “buy” when that 
was the most efficient use of capital. For example, we acquired Bento 
Technologies, a fintech company that provides payment and expense 
management services to small business, and TravelBank, an all-in-one 
expense and travel management company serving emerging middle-market 
companies. In the fourth quarter, we closed on the acquisition of PFM Asset 
Management, which increased our assets under management in our Wealth 
Management and Investment Services business to more than $400 billion 
and enhanced our position in a niche area within the money market world. 
We also became one of the first banks in the country to announce new 
cryptocurrency custody services for institutional investment managers. 

The cyclical recovery continues as the country moves toward a post-
pandemic “new normal,” but it is our strategic growth opportunities we  
are most excited about. We continue to believe we are well-positioned to 
deliver superior growth and industry-leading returns on equity during the 
next several years given our business mix, comprehensive and holistic 
payments and banking solutions and expansive distribution model 
supported by digital capabilities.

As we head into 2022, we will build upon our diverse mix of profitable 
businesses, strong culture, efficient operating platform, best-in-class 
financial and risk disciplines and growing leadership position in digital 
banking. The environment is such that we are reconsidering traditional 
banking products and challenging ourselves to create ways to help our 
customers achieve their financial goals. We are seeking new opportunities 
to add value to our clients as we navigate a world with new competition  
and changing expectations. 

2  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

We will continue to make investments in technology modernization, digital 
transformation and a unified banking and payments ecosystem – weaving 
together the best of both banking and payments to create a comprehensive 
offering. Through all this, we will strive for simplicity in everything we do. 
We will remain focused on expense management and delivering efficiency 
and effectiveness. At the same time, we will emphasize acquiring new 
customers and deepening relationships with our current client base.

Similarly, we are pushing ahead with ambitious growth plans, including 
the acquisition of MUFG Union Bank, pending regulatory approval. We 
are always looking for ways to be more agile, to build scale and to adapt 
to changing customer behaviors and expectations. This acquisition would 
allow us to do that. MUFG Union Bank is a terrific company with talented 
people, loyal customers and an excellent reputation for community service 
and corporate social responsibility in the markets they serve in California, 
Oregon and Washington. We believe the combination of U.S. Bank and 
MUFG Union Bank creates benefits for all stakeholders, employees, 
customers and the communities we serve. That doesn’t happen often,  
and we have a lot to look forward to because of it. This acquisition is good 
for U.S. Bank because it increases scale and allows us to deepen and 
expand our footprint in California and throughout the West Coast. These 
markets are growing, and we are committed to their success. It’s good 
for consumers and businesses, because we are creating a more effective 
competitor – one who will improve the customer experience and access 
with leading digital tools, enhanced technology and a broader product set. 
It’s good for communities, because we will continue to serve every market, 
and we will do so with a particular focus on low- and moderate-income 
communities. And it’s good for employees. We will retain MUFG Union Bank 
and U.S. Bank front-line branch employees in California, and the combined 
company will be a stronger employer across the West Coast for years  
to come. We value the markets, the culture and the similarities that will 
enable us to hit the ground running from day one. 

Our goals are straightforward. We will focus on adding value for our 
customers and making the necessary investments to ensure long-term 
success – and we will do it simply, efficiently and effectively. We are taking 
advantage of opportunities on many fronts to further establish ourselves as 
a leader in the financial services industry. We are well-positioned to make 
the right moves to accelerate our growth, and we have a strong team to 
make it possible. 

I can confidently say we have a bright future ahead of us. Thank you 
for investing in us and joining us as we move forward together.

Sincerely, 

Andy Cecere
Chairman, President and Chief Executive Officer

U.S. Bancorp 
February 22, 2022

We will focus on 
adding value for 
our customers and 
making the necessary 
investments to ensure 
long-term success 
– and we will do it
simply, efficiently
and effectively.

3 

F I N A N C I A L   H I G H L I G H T S

Net income attributable  
to U.S. Bancorp (in millions)

Diluted earnings  
per common share

Dividends declared 
per common share

Return on  
average assets

Return on average 
common equity

Dividend payout ratio

Net interest margin (a)

Efficiency ratio (b)

Common equity 
tier 1 capital (c)

Average assets 
(in millions)

Average U.S. Bancorp  
shareholders’ equity (in millions)

Total risk-based capital (c)

(a)  Taxable-equivalent basis based on a federal income tax rate of 21 percent for those assets and liabilities whose income or expense is not included for federal income tax purposes.
(b)  See Non-GAAP Financial Measures beginning on page 60. 
(c)  Calculated under the Basel III standardized approach.

4  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

F I N A N C I A L   S U M M A R Y

Year ended December 31 
(Dollars and shares in millions, except per share data) 

2021  

2020  

2019  

2021  
v 2020 

2020 
v 2019

Net interest income .............................................................................  
Taxable-equivalent adjustment(a) .........................................................  
Net interest income (taxable-equivalent basis)(b) ..............................  
Noninterest income  ............................................................................  
Total net revenue ..............................................................................  
Noninterest expense  ..........................................................................   
Provision for credit losses  ..................................................................  
Income taxes and taxable-equivalent adjustment ..............................   
Net income  ......................................................................................   
Net (income) loss attributable to noncontrolling interests ................  

$12,494  
106  
12,600  
10,227  
22,827  
13,728  
 (1,173) 
2,287  
7,985  
 (22) 

$12,825  
99  
12,924  
10,401  
23,325  
 13,369  
 3,806  
 1,165  
 4,985  
 (26) 

$13,052  
103  
13,155  
9,831  
22,986  
 12,785  
 1,504  
 1,751  
 6,946  
 (32) 

Net income attributable to U.S. Bancorp .........................................  

$7,963  

$4,959  

$6,914  

Net income applicable to U.S. Bancorp common shareholders ......  

$7,605  

$4,621  

$6,583  

Per common share
Earnings per share ..............................................................................  
Diluted earnings per share ..................................................................  
Dividends declared per share ..............................................................  
Book value per share(c) ........................................................................  
Market value per share ........................................................................  
Average common shares outstanding .................................................  
Average diluted common shares outstanding .....................................  

Financial ratios
Return on average assets....................................................................  
Return on average common equity .....................................................  
Net interest margin (taxable-equivalent basis)(a) ..................................  
Efficiency ratio(b) ...................................................................................  

$5.11  
5.10  
1.76  
32.71  
56.17  
 1,489  
 1,490  

$3.06  
3.06  
1.68  
31.26  
46.59  
 1,509  
 1,510  

$4.16  
4.16  
1.58  
29.90  
59.29  
 1,581  
 1,583  

1.43% 
16.0  
2.49  
60.4  

.93% 
10.0  
2.68  
57.8  

1.45%
14.1
3.06
55.8

Average balances
Loans  ..................................................................................................   $296,965  
Investment securities(d) ........................................................................  
154,702  
506,141  
Earning assets .....................................................................................  
556,532  
Assets  .................................................................................................  
434,281  
Deposits ..............................................................................................  
53,810  
Total U.S. Bancorp shareholders’ equity .............................................  

Period end balances
Loans  ..................................................................................................   $312,028  
6,155  
Allowance for credit losses .................................................................  
174,821  
Investment securities ..........................................................................  
573,284  
Assets  .................................................................................................  
456,083  
Deposits ..............................................................................................  
54,918  
Total U.S. Bancorp shareholders’ equity .............................................  

$307,269  
125,954  
481,402  
531,207  
398,615  
52,246  

$290,686  
117,150  
430,537  
475,653  
346,812  
52,623  

$297,707  
8,010  
136,840  
553,905  
429,770  
53,095 

$296,102  
4,491  
122,613  
495,426  
361,916  
51,853  

Capital ratios
Common equity tier 1 capital ..............................................................  
Tier 1 capital ........................................................................................  
Total risk-based capital .......................................................................  
Leverage ..............................................................................................  
Total leverage exposure.......................................................................  
Tangible common equity to tangible assets(b)......................................  
Tangible common equity to risk-weighted assets(b).............................  
Common equity tier 1 capital to risk-weighted assets, reflecting the full 

10.0% 
11.6  
13.4  
8.6  
6.9  
6.8  
9.2  

9.7% 

9.1%

11.3  
13.4  
8.3  
7.3  
6.9  
9.5  

10.7 
12.7 
8.8 
7.0 
7.5 
9.3 

implementation of the current expected credit losses methodology(b) ...  

9.6  

9.3  

(2.6)% 
7.1  
(2.5) 
(1.7) 
(2.1) 
2.7  
*  
96.3  
60.2  
15.4  

60.6  

64.6  

67.0% 
66.7  
4.8  
4.6  
20.6  
(1.3) 
(1.3) 

(1.7)%
(3.9)
(1.8)
5.8 
1.5 
4.6 
* 
(33.5)
(28.2)
18.8 

(28.3)

(29.8)

(26.4)%
(26.4)
6.3
4.5 
(21.4)
(4.6)
(4.6)

(3.4)% 
22.8  
5.1  
4.8  
8.9  
3.0  

5.7%
7.5
11.8
11.7
14.9
(.7)

4.8% 

.5%

(23.2) 
27.8  
3.5  
6.1  
3.4  

78.4
11.6
11.8
18.7
2.4

* Not meaningful
(a)  Based on a federal income tax rate of 21 percent for those assets and liabilities whose income or expense is not included for federal income tax purposes.
(b)  See Non-GAAP Financial Measures beginning on page 60. 
(c)  Calculated as U.S. Bancorp common shareholders’ equity divided by common shares outstanding at end of the period.
(d)  Excludes unrealized gains and losses on available-for-sale investment securities and any premiums or discounts recorded  

related to the transfer of investment securities at fair value from available-for-sale to held-to-maturity. 

5 

 
 
 
The
future
is now

The COVID-19 pandemic changed a lot of things about life, 
business and the way we think about what’s most important  
to us. It also gave us all a greater appreciation for the power 
of emotional connection to get us through the tough times. 

As we move forward, it is clear that strong relationships with our 
customers, clients, employees and partners will continue to be 
core to our success. The companies that thrive will be the ones, 
like us, that move quickly, strategically and responsibly toward 
the future. We will grow by being the most trusted choice in our 
industry, driving a One U.S. Bank approach, striving for simplicity 
and creating the future now. 

We’re accomplishing that through a blend of strategic investments 
and transformational efforts that will further strengthen our 
financial position and adapt to an ever-changing environment.

Leading  
in an increasingly 
digital world 

Digital money movement is transforming how we interact with each other  
and the financial system. Whether transferring money from consumer to 
consumer, business to business or variations in-between, the events of the  
past two years accelerated the embrace of real-time and other digital payment 
types from the realm of early adopters into the mainstream. An insurance claim 
can now be paid digitally rather than writing a check, roommates can split 
household expenses through Zelle® and a restaurant can have access to  
the money it made in a day available by close rather than waiting for every  
credit card transaction to process or check to clear. 

7 

170 new features in 2021

Our mobile app won accolades, including a No. 1 ranking among  
banking apps by industry benchmarking firm Keynova Group in its  
Q3 2021 Mobile Banker Scorecard and No. 1 rankings in both Alerts  
and Account Management categories from Insider Intelligence. 

We’ve delivered more than 170 new features across the mobile app  
and online and expanded the capabilities of existing features like 
Smart Assistant. In early 2021, we launched new personalized digital 
tools that give high-touch customer service with a local banker, through 
both virtual appointments and cobrowsing with video – a first in the  
industry and available via both mobile app and online.

Unique competitive advantage 

We have a unique competitive advantage with  
our technology and processes. It’s enabled  
us to create innovative products and services  
that harness real-time payments capabilities to 
help consumer, small business and commercial 
clients conduct their business with greater  
speed, efficiency and security. Nearly 20,000 
of our business customers have started 
using Everyday Funding to receive merchant 
settlement transfers 365 days per year, including 
over the weekend and on holidays. This gives 
them continuous access to funds to pay bills  
and keep their businesses moving forward. 

Award-winning solution 

At the start of the pandemic, companies turned 
to us to provide their employees quick access 
to virtual corporate cards through the U.S. Bank 
Instant Card app so they could buy their own 
home office equipment or personal protection 
equipment (PPE) without using their personal 
credit cards. The solution proved to be so popular 
it has expanded into everything from distributing 
emergency funds for foster care parents to 
allowing job candidates to book their own travel. 
The card was honored with the 2021 Impact 
Innovation Award in Product Development by the 
Aite Group, a global research and advisory firm. 

8  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

Helping business owners  
focus on what matters most 

We’ve also been making strategic acquisitions 
to help businesses simplify their money 
movement needs. In November, we announced 
the acquisition of TravelBank, a fintech company 
that provides an all-in-one, mobile-friendly 
solution for travel management. Our integration 
with TravelBank’s platform will provide the most 
comprehensive expense, travel and payment 
solution in the industry. We also bought Bento 
Technologies, better known as Bento for Business, 
a fintech company that provides payment and 
expense management services for small and 
midsize businesses. Adding Bento to our suite  
of services means we can help our business 
banking customers spend less time worrying 
about administrative tasks and more time and 
energy on bringing their vision to life.

Building  
connections

Our people are our biggest asset, and we invest in them to ensure  
they’re empowered to be trusted partners. The world around us is  
changing, but consumers still want a personal touch when it comes  
to meaningful conversations about their finances – merging the best  
of human and digital experiences.

A place for consultative 
conversations 

Exploring what  
truly matters in life 

As we’ve added more features to the mobile app 
allowing consumers to bank when, where and 
how they want, the role of our branch employees 
has evolved. Our retail locations are no longer 
hubs for routine transactions like cashing a check; 
now they’re places where consumers can talk 
in-person about how they can reach their goals. 
Knowing how to handle these discussions not  
only requires a broad range of product knowledge, 
but also the skills to actively listen and understand 
how we can help.

For consumers who want an enhanced level 
of collaborative and purposeful guidance, 
we expanded our goals coaching program in 
2021. Our coaches use personalized tools and 
resources to help consumers explore what truly 
matters in life, whether their goals are personal  
or financial. Goals coaches are available virtually 
at no cost because we believe that life guidance  
should be available to anyone who wants it. 

9 

Forbes recognized U.S. Bank among the 
World’s Best Employers in 2021, ranking us 
second among American-based banking and 
financial services companies. We placed in 
the top 10% of the 750 companies on the list 
at No. 72. 

This year we announced a multi-
year partnership with professional 
golfer Collin Morikawa. With 
six professional wins, including 
two major championships, he 
represents what we’re focused 
on at U.S. Bank – encouraging 
consumers to go after their dreams.

LinkedIn named us one of 
the 50 Best Places to Grow 
Your Career as part of the 
Top Companies 2021 list. 
The social network uses its 
proprietary data to create 
the annual list, which aims 
to “go beyond the companies 
that attract talent to uncover 
the companies that invest  
in their talent.”

In this red-hot housing market, we 
worked to help as many customers 
as we could and, as a result, had our 
best-ever year serving customers. Our 
team’s powerful combination of data, 
technology and personal relationships 
that advances our mission of sustainable 
homeownership put us in a strong 
position to meet customer demand.

Nationwide alliance 

The power of relationships is the driving force of 
our alliance with State Farm, which has continued 
to strengthen since it was first announced in 
2020. This partnership gives us an unprecedented 
opportunity to combine U.S. Bank products and 
services with State Farm’s coast-to-coast network 
of 19,000 agents. In early 2021, we finalized 
our conversion of the deposit and credit card 
portfolios of State Farm’s former federal savings 
bank subsidiary. This added the same number  
of new checking accounts as if we had opened  
a small metropolitan area, and on the credit  
card side, added the same number of customers 
comparable to two large metropolitan areas. 
In October, State Farm small business customers 
gained access to our business banking products 
and services through their agents across the 
country for the first time.

Reflecting the  
communities we serve 

We’re taking action to ensure that our workforce  
reflects the communities we serve and that we 
have targeted development programs to help 
increase gender and racial diversity at all levels  
of our organization. 

Our Business Resource Groups (BRGs) are 
foundational to our culture. They provide the 
opportunity to network, learn, develop new 
leadership skills and contribute powerfully to our 
company and the communities where we live and 
work. More than 20,000 employees participated 
in 1,300 events and volunteer opportunities 
coordinated by our 110 BRG chapters, including 
Asian Heritage, Black Heritage, Disability, 
LGBTQ+, Native American, Nosotros Latinos, 
Proud to Serve (military/veteran) and Women.  
The role our BRGs play in championing equity  
and fostering inclusion helped us rise to No. 18  
on the DiversityInc Top 50 Companies for  
Diversity list, up from No. 40 in 2020.

10  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

Investing 
in our relationships

We pride ourselves on being relationship-oriented. How a bank responds 
to its clients during moments of uncertainty in the markets and economy 
define those relationships for years to come. 

One of the first to offer cryptocurrency custody services 

The price of Bitcoin was less than $200 when our Blockchain and Cryptocurrency Practice was 
established in 2015. As this market continues to evolve, we surveyed some of our largest clients 
to determine if they were interested in crypto – and it turned out that there was not only broad 
interest, but that fund managers also wanted the credibility of a bank like U.S. Bank to help 
reassure their clients. To meet this need, we became one of the first to offer cryptocurrency 
custody services, which are now available to Global Fund Services clients. The offering will help 
investment managers store private keys for Bitcoin with assistance from sub-custodian NYDIG. 

11 

An easier-to-use  
digital investing tool 

U.S. Bancorp Investments (USBI) revamped its 
Automated Investor to make it easier to use and 
more accessible to first-time investors. Based on 
extensive research and customer co-creation, the 
USBI team rebuilt the experience and is delivering 
many new features, including a new low minimum 
investment of $1,000 (previously $5,000); a new 
faster application with fewer steps; seven new 
customer-friendly goals, including a new home 
and a home remodel; and a new dashboard for 
accounts that shows projected value, whether  
a customer is on or off track toward goals. 

New passive currency  
hedging service 

We also announced a new passive currency 
hedging service powered by Lumint’s industry-
leading technology. The new U.S. Bank  
Global Currency Management solution offers 
institutional investors a highly automated and 
scalable solution for portfolio and share class 
currency hedging and will allow them to  
enjoy full performance of their assets and  
protect their overall investment from currency 
exchange volatility. 

Welcoming PFM  
Asset Management 

The acquisition of PFM Asset Management by 
U.S. Bancorp Asset Management solidified our 
position as a leading provider of investment 
solutions. PFM Asset Management brings a wide 
array of client relationships and product offerings, 
including local government investment pools, 
outsourced chief investment officer services 
and separately-managed accounts in both fixed 
income and multi-asset class strategies. PFM 
Asset Management will continue to operate as 
a separately registered investment adviser.

More specialty coverage  
for large corporate clients

Our Corporate Banking team serves clients 
in more than a dozen industries across 
the country, from Healthcare to Insurance, 
delivering the credit, leasing and international 
payment services that have helped businesses 
grow, hire and innovate. In response to clear 
market needs, we added Aerospace & Defense 
and Hospitality & Leisure, enabling more 
companies to benefit from the team’s deep 
specialty expertise and broad geographic 
coverage as they continued to navigate the 
impacts of the pandemic.

Addressing Environmental,  
Social and Governance (ESG) 
through financing activities

In a survey, 71 percent of chief financial officers 
(CFOs) told us that their business’s focus on  
ESG has increased in the past year. While 
there are countless impactful ESG activities 
taking place across organizations, attention has 
increasingly turned to how CFOs can address 
ESG through their financing activities. The 
opportunities to structure financing to incentivize 
progress are vast. That’s part of the reason why 
we expanded sustainable financing capabilities 
as client demand surges, including the formal 
establishment of a full-service ESG practice  
within Fixed Income & Capital Markets. 

We also joined Enterprise Community Partners 
to issue – and invest in – an innovative bond 
designed for targeted and measurable racial 
equity results. Issued by Enterprise Community 
Loan Fund, Enterprise’s Community Development 
Financial Institution (CDFI), the $30 million bond 
will help provide loans to housing developers 
who identify as Black, Indigenous or with  
other communities of color. This is the first  
CDFI-issued racial equity bond, and the 
designation of this social bond as a racial  
equity bond provides for targeted investments  
in underserved communities. 

12  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

Investing in 
a better tomorrow

We’re investing in a long-term approach to bring the strengths of our  
company to help address some of the biggest challenges impacting  
people and our planet. 

U.S. Bank Access Commitment™ 

The work is focused on three primary areas: 

In February 2021, we launched U.S. Bank 
Access Commitment,™ a series of long-term 
initiatives to address the persistent racial wealth 
gap and increase wealth building opportunities, 
starting with the Black community, because 
that is where the U.S. racial wealth gap is the 
greatest. Working to close the racial wealth 
gap is an area where we can use our core 
competencies as a financial institution to help 
address wealth disparities and the underlying 
systemic barriers that prevent economic 
mobility for everyone. 

•  Supporting small businesses 

•  Helping communities and families  

advance economically 

•  Enhancing career opportunities for employees 

and prospective employees 

The ongoing work spans the entire company  
and builds on the $116 million commitment  
we made in 2020, including increased supplier  
spend, innovative products and services, 
transformative customer experiences and 
long-term, place-based partnerships.

13 

Supporting racial equity: 2021

In 2021, we provided $197+ million in capital to Black-owned or -led businesses

and organizations and launched U.S. Bank Access Commitment,™ our long-term approach to serving 
diverse communities with additional investments.

This included our 

$25 million

Access Fund supporting 
more than 30,000 women of 
color-owned microbusinesses  
over three years.

Received 

$65 million

NMTC* allocation that  
will support community 
investments in projects that 
support racial equity.

Made 

$305 million

in loan commitments to CDFIs 
during 2021, bringing USBCDC’s 
total of debt capital support to 
more than $485 million.

Invested in more than 

260 Black leaders

who completed McKinsey 
Black Leadership Academy.

Reopening Minneapolis branches 
damaged in civil unrest and donated 
one former branch building for future 
community development.

Source: U.S. Bank. The $197+ million includes tax credit investments plus support of Community Development Financial Institutions (CFDI’s) and other 
community organizations through the U.S. Bancorp Community Development Corporation (USBCDC).

*New Market Tax Credit

Supporting women of color 
microbusiness owners 

We launched the $25 million U.S. Bank Access 
Fund – a fund that will support more than 30,000 
women of color microbusiness owners over three 
years, prioritizing Black women business owners. 
The fund, a collaboration between U.S. Bank 
Foundation and U.S. Bancorp Community 
Development Corporation, includes long-term 
investments of grants and capital funding to  
three partners: the African American Alliance of 
CDFI CEOs (the Alliance), Grameen America and 
Local Initiatives Support Corporation (LISC). 

Microbusinesses – defined as having 10 or 
fewer employees – led by women of color are 
some of the fastest-growing in the country, yet 
face tremendous barriers. This fund will help 
sustain and create new job opportunities for 
those businesses, as well as provide access to 
capital, technical assistance and networking 
opportunities. U.S. Bank leaders will also share 
expertise with business owners through a series 
of customized seminars and roundtables.

14  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

U.S. Bancorp Community Development 
Corporation has helped ensure that more 
than $485 million in capital was available 
for CDFIs and their customers, most of 
that in the last five years.

Over the past several years, 
we’ve donated mortgage-free 
homes, vehicles and home 
repairs to military veterans. 
In 2021, we unveiled a new 
program called Operation 
Always Remember, revisiting 
42 of the previous recipients 
of these programs with  
gift cards for gas, clothing 
and restaurants worth up  
to $5,000 dollars.

The Ethisphere Institute,  
a global leader in defining 
and advancing the standards 
of ethical business practices, 
named us one of the World’s 
Most Ethical Companies for 
the seventh consecutive year.

The U.S. Bank Access Fund exists to help 
entrepreneurs like Joanna, owner of Joanna’s 
Sweet Creations, receive financing from  
U.S. Bank partners like Grameen America.

Addressing the impacts of climate change 

Managing our business in an environmentally sustainable manner is an important component of corporate 
responsibility and critical to the health of our economy. That’s why we announced several companywide 
commitments to address the impacts of climate change on our business, customers and communities, 
including the following:

Setting a goal to achieve Net Zero greenhouse gas emissions – 
including financed emissions – by 2050. 

Setting a goal to source 100% renewable electricity  
within our operations by 2025 and joining RE100. 

Setting an environmental finance goal of $50 billion by 2030 
to support the transition to a low-carbon economy.

Aligning disclosures with the Task Force on Climate-related 
Financial Disclosures recommendations.

Joining the Partnership for Carbon Accounting Financials (PCAF) and committing 
to measure and disclose financed emissions using PCAF standards. 

The $50 billion environmental finance goal will advance the transition to a low-carbon economy by financing 
more customers and projects that have a positive impact on the environment. Additional information on our 
climate commitments and new ESG strategy can be found at usbank.com/ESG2021.

World’s Most Ethical Companies” and “Ethisphere” names and marks are registered trademarks of Ethisphere LLC. 

15 

C O M M U N I T Y   P O S S I B L E

Philanthropy anchored 
in trust and humility

We believe all people deserve the opportunity 
to dream, believe and achieve. Through the 
U.S. Bank Community Possible platform, 
we invest our time, resources and passion in 
economic development by supporting efforts 
to create stable jobs, better homes and vibrant 
communities. This work drives our focus of  
reducing economic and racial barriers to  
success for women, people of color and low-  
and moderate- income communities.

A key program to support these efforts is 
the annual Market Impact Fund. The $1 million 
micro-local grant program, focused this year on 
young entrepreneurs of color, provided grants  
to 20 nonprofit organizations across the U.S. 
These emerging leaders are acutely focused  
on creating effective community-led solutions  
to increasing economic disparities.

In 2021, we gave $62 million in corporate 
donations and grants, and 267,000 hours in 
employee volunteering, to 9,000 schools, 
nonprofits and community organizations.

Employee Giving and Employee 
Assistance Fund Campaigns

Our employees continue to lead the way in  
our community and employee impact efforts. 
Each year, our employees participate in an  
annual Employee Giving Campaign focused  
on supporting nonprofit organizations across 
the country. We raised a record-breaking  
$13 million and recorded 31,000 volunteer  
hours for communities in need, supporting  
14,000 unique organizations.

16  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

The annual Employee Assistance Fund (EAF) 
Campaign offers the opportunity for employees 
to support one another when they’ve exhausted 
their ability to pay for essential living expenses due 
to an unexpected event. Since its inception, the 
EAF has granted nearly $14 million to over 3,600 
employees, helping them overcome unforeseen 
financial hardships like illness, natural disaster, 
the job loss of a spouse or partner or the death 
of a family member. In 2021, we raised a record-
breaking $1.5 million for the EAF to support 
employees in need.

Chris Taylor, a former 
business banker, created 
his own role at U.S. Bank 
promoting financial literacy 
and helping to build wealth 
and create access for diverse 
communities, starting with 
youth and their families in 
Columbus, Ohio.

Financial inclusion

Financial inclusion and wellness of our 
employees, customers and communities 
continue to be a priority. In 2021, we expanded 
our Employee Financial Wellness campaign, 
with employees participating in over 10,000 
activities to support their own financial health. 
Our Student Scholarship continues to provide 
access to financial education, primarily serving 
students of color. Approximately 51,000 students 
completed 275,000 financial education modules, 
while we also offered a virtual mentoring option 
to deepen their learning with U.S. Bank employee 
volunteers. Also, our partnership with Operation 
HOPE continued in 2021, enabling us to help 
individuals raise their credit scores and savings.

 “ We are dedicated to empowering our 

communities by listening to those with 
lived experience and supporting their ideas 
on how to address racial and economic 
inequities and creating lasting change.”

Reba Dominski, executive vice president, 
head of social responsibility at U.S. Bank

C O M M U N I T Y   I N V E S T M E N T S
At U.S. Bank, we proudly invest in our community. Our 2021 investments include:

$43.6B

Invested in  
environmentally beneficial 
business since 2008

$62M

$6.1B

In corporate contributions 
and U.S. Bank  
Foundation giving

In community development  
loans and investments to low-and 
moderate income communities

$1.9B

In Small Business 
Administration loans

$197M+

In capital to Black-owned 
or -led businesses  
and organizations 

$25M

U.S. Bank Access Fund 
supporting small businesses 
owned by women and  
people of color

$305M

In capital available to CDFIs to 
create economic opportunity

$13M

In donations to nonprofits 
through annual Employee 
Giving Campaign

267,000

Employee volunteer  
hours, equating to  
$7.6 million investment*

97%

Foundation dollars supporting  
women, people of color and low- and 
moderate-income communities

275,000

Financial education  
modules completed 
by students

A-

Received a score  
of A- from CDP for  
tackling climate change

* Volunteer hours valued at $28.54 per hour by the Independent Sector.

To read more, visit: usbank.com/community

17 

M A N A G I N G   C O M M I T T E E

Andrew Cecere
Chairman, President and  
Chief Executive Officer

Elcio R.T. Barcelos
Senior Executive Vice 
President and Chief Human  
Resources Officer

James L. Chosy
Senior Executive  
Vice President and  
General Counsel

Gregory G. Cunningham
Senior Executive  
Vice President and  
Chief Diversity Officer

Terrance R. Dolan
Vice Chair and  
Chief Financial Officer

Gunjan Kedia
Vice Chair, Wealth 
Management and  
Investment Services

James B. Kelligrew
Vice Chair, Corporate & 
Commercial Banking

Shailesh M. Kotwal
Vice Chair,  
Payment Services

Katherine B. Quinn
Vice Chair and Chief  
Administrative Officer

Jodi L. Richard
Vice Chair and  
Chief Risk Officer

Mark G. Runkel
Senior Executive Vice 
President and Chief  
Transformation Officer

Dominic V. Venturo 
Senior Executive  
Vice President and  
Chief Digital Officer

Jeffry H. von Gillern
Vice Chair, Technology  
and Operations Services

Timothy A. Welsh
Vice Chair, Consumer  
and Business Banking

18  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

B O A R D   O F   D I R E C T O R S

Andrew Cecere
Chairman, President  
and Chief Executive Officer

Warner L. Baxter
Executive Chairman and  
Former Chairman, President  
and CEO, Ameren Corporation

Dorothy J. Bridges
Former Senior Vice President, 
Federal Reserve Bank  
of Minneapolis 

Elizabeth L. Buse
Former Chief Executive 
Officer, Monitise PLC

Kimberly N. Ellison-Taylor
Founder and CEO,  
KET Solutions, LLC

Kimberly J. Harris
Retired President and 
Chief Executive Officer, 
Puget Energy, Inc. 

Roland A. Hernandez
Founding Principal and  
Chief Executive Officer, 
Hernandez Media Ventures

Olivia F. Kirtley
Business Consultant 
(Lead Director)

Karen S. Lynch
President and Chief  
Executive Officer,  
CVS Health Corporation

Richard P. McKenney
President and Chief 
Executive Officer,  
Unum Group

Yusuf I. Mehdi
Corporate Vice President, 
Microsoft Corporation

John P. Wiehoff
Retired Chairman and 
Chief Executive Officer,  
C.H. Robinson Worldwide, Inc.

Scott W. Wine
Chief Executive Officer,  
CNH Industrial N.V.

19 

A B O U T   U S

U.S. Bancorp, with nearly 70,000 employees and $573 billion in assets as of 
December 31, 2021, is the parent company of U.S. Bank National Association.

The Minneapolis-based company serves millions of customers locally, nationally and globally through a 
diversified mix of businesses: Consumer and Business Banking, Payment Services, Corporate & Commercial 
Banking and Wealth Management and Investment Services. The company has been recognized for its 
approach to digital innovation, social responsibility and customer service, including being named one of the 
2021 World’s Most Ethical Companies by Ethisphere Institute, and Fortune’s most admired superregional bank. 

Learn more at usbank.com/about

Revenue mix by business line
2021 taxable-equivalent basis. Business line revenue percentages exclude Treasury and Corporate Support.

•• Consumer and

Business Banking:
Branches; 24-hour customer centers;
mobile banking; online banking;
mortgages; consumer lending; ATM
and debit processing; workplace
banking; student banking

•• Payment Services:

Credit, debit, prepaid, virtual,
corporate, purchasing and fleet
cards; global payment processing;
freight payment services; real time
payments; eCommerce

•• Corporate &

Commercial Banking:
Lending; asset based financing;
equipment finance and small-ticket
leasing; correspondent banking;
depository services; capital markets;
international trade

•• Wealth Management

and Investment Services:
Wealth planning, investments, trust
services; private banking; specialty
asset management; global custody
solutions; global fund services; corporate
and institutional trust services

Our strategic pillars  Our strategy is how we will grow; it comes to life by activating our pillars.

Being the Most 
Trusted Choice

Driving One 
U.S. Bank

Striving for 
Simplicity

Creating the 
Future Now

20  U.S. Bancorp 2021 Annual Report | usbank.com / AR2021

usbank.com 

The following pages discuss in detail the financial results we achieved 
in 2021 — results that reflect how we are creating the future now.

The following information appears in accordance with the Private Securities Litigation Reform Act of 1995:

This report contains forward-looking statements about 
U.S. Bancorp. Statements that are not historical or current 
facts, including statements about beliefs and expectations, 
are forward-looking statements and are based on the 
information available to, and assumptions and estimates 
made by, management as of the date hereof. These 
forward-looking statements cover, among other things, 
anticipated future revenue and expenses and the future 
plans and prospects of U.S. Bancorp. Forward-looking 
statements involve inherent risks and uncertainties, 
including the following risks and uncertainties and the 
risks and uncertainties more fully discussed in the “Risk 
Factors” section of this report, which could cause actual 
results to differ materially from those anticipated. The 
COVID-19 pandemic is adversely affecting U.S. Bancorp, 
its customers, counterparties, employees, and third-
party service providers, and the ultimate extent of the 
impacts on its business, financial position, results of 
operations, liquidity, and prospects is uncertain. Continued 
deterioration in general business and economic conditions 
or turbulence in domestic or global financial markets 
could adversely affect U.S. Bancorp’s revenues and the 
values of its assets and liabilities, reduce the availability of 
funding to certain financial institutions, lead to a tightening 
of credit, and increase stock price volatility. In addition, 
changes to statutes, regulations, or regulatory policies 
or practices could affect U.S. Bancorp in substantial 
and unpredictable ways. U.S. Bancorp’s results could 
also be adversely affected by changes in interest rates; 
increases in unemployment rates; deterioration in the credit 
quality of its loan portfolios or in the value of the collateral 
securing those loans; deterioration in the value of its 
investment securities; legal and regulatory developments; 
litigation; increased competition from both banks and 
non-banks; civil unrest; the effects of climate change; 
changes in customer behavior and preferences; breaches 
in data security, including as a result of work-from-home 
arrangements; failures to safeguard personal information; 
effects of mergers and acquisitions and related integration; 
effects of critical accounting policies and judgments; and 
management’s ability to effectively manage credit risk, 
market risk, operational risk, compliance risk, strategic 
risk, interest rate risk, liquidity risk and reputation risk. In 
addition, U.S. Bancorp’s proposed acquisition of MUFG 
Union Bank presents risks and uncertainties, including, 
among others: the risk that the cost savings, any revenue 
synergies and other anticipated benefits of the proposed 
acquisition may not be realized or may take longer than 
anticipated to be realized; the risk that U.S. Bancorp’s 
business could be disrupted as a result of the 
announcement and pendency of the proposed acquisition 
and diversion of management’s attention from ongoing 
business operations and opportunities; the possibility 
that the proposed acquisition, including the integration 
of MUFG Union Bank, may be more costly or difficult to 
complete than anticipated; delays in closing the proposed 
acquisition; and the failure of required governmental 
approvals to be obtained or any other closing conditions 
in the definitive purchase agreement to be satisfied. 

Additional factors could cause actual results to differ 
from expectations, including the risks discussed in 
the “Corporate Risk Profile” section on pages 35 to 56 
and “Risk Factors” section on pages 137 to 150 of this 
report. In addition, factors other than these risks also 
could adversely affect U.S. Bancorp’s results, and the 
reader should not consider these risks to be a complete 
set of all potential risks or uncertainties. Forward-
looking statements speak only as of the date hereof, 
and U.S. Bancorp undertakes no obligation to update 
them in light of new information or future events.

  22  Management’s Discussion and Analysis

22  Overview

24  Statement of Income Analysis

28  Balance Sheet Analysis

35  Corporate Risk Profile

35  Overview

36  Credit Risk Management

48  Residual Value Risk Management

48  Operational Risk Management

49  Compliance Risk Management

49  Interest Rate Risk Management

51  Market Risk Management

52  Liquidity Risk Management

55  Capital Management

56  Line of Business Financial Review

60  Non-GAAP Financial Measures

62  Accounting Changes

62  Critical Accounting Policies

64  Controls and Procedures

  65  Reports of Management 

and Independent Accountants

  69  Consolidated Financial  

Statements and Notes

134  Consolidated Daily Average Balance 
Sheet and Related Yields and Rates 

136  Supplemental Financial Data

 137  Company Information

 151  Managing Committee

 153  Directors

21 

Management’s Discussion and Analysis

Overview

In 2021, U.S. Bancorp and its subsidiaries (the “Company”)
continued to demonstrate its financial strength and diversified
business model. In a year where the economy continued to
recover from the impacts of the COVID-19 pandemic, the
Company maintained its sound credit quality and strong capital
and liquidity position, while continuing to invest in digital
capabilities and key business initiatives to drive growth in the
future.

The Company earned $8.0 billion in 2021, an increase of
$3.0 billion (60.6 percent) from 2020, reflecting a decrease in the
provision for credit losses, partially offset by lower pre-provision
operating income. The decrease in the provision for credit losses
was driven by improvement in the global economy, as well as
strong credit and collateral performance. Net interest income
decreased due to lower loan spreads and declining average loan
balances driven by commercial loan payoffs by business
customers, partially offset by changes in deposit and funding mix
and higher loan fees. Noninterest income decreased due to lower
mortgage banking revenue, commercial products revenue and
securities gains, partially offset by improvements in payment
services revenue, trust and investment management fees, deposit
service charges, treasury management fees and investment
products fees. Noninterest expense was higher reflecting
increases in compensation expense, employee benefits expense,
technology and communications expense, professional services
expense, and marketing and business development expense,
partially offset by lower net occupancy and equipment expense
and other noninterest expense.

In 2021, the Company increased deposits significantly, while
average loan balances decreased. Average loan balances in 2021
decreased $10.3 billion (3.4 percent) from 2020 primarily due to
lower commercial loans driven by continued payoffs by business
customers, lower commercial real estate loans as a result of

customer payoffs and lower credit card loans driven by higher
customer payment rates. These decreases were partially offset by
higher other retail loans, driven by growth in installment loans due
to strong auto and recreational vehicle lending, partially offset by
lower home equity and second mortgages as more customers
chose to refinance their existing first lien residential mortgage
balances during the prior year due to the low interest rate
environment. In addition, residential mortgages were higher due to
increased loan portfolio production and slower payoffs in the
mortgage portfolio. Average deposit balances in 2021 increased
$35.7 billion (8.9 percent) over 2020 primarily due to higher
noninterest-bearing and total savings deposit balances, partially
offset by lower time deposit balances. The growth in average
noninterest-bearing and total savings deposits was primarily a
result of the actions taken by the federal government to increase
liquidity in the financial system and government stimulus
programs.

The Company’s common equity tier 1 capital to risk-weighted

assets ratio, using the Basel III standardized approach was
10.0 percent at December 31, 2021. Refer to Table 22 for a
summary of the statutory capital ratios in effect for the Company
at December 31, 2021 and 2020. Further, credit rating
organizations rate the Company’s debt among the highest of any
bank in the world. This comparative financial strength provides
the Company with favorable funding costs, strong liquidity and
the ability to attract new customers.

The Company’s financial strength, diversified business model
and strong credit quality position it well for 2022. The Company
looks to continue building momentum in each of the lines of
business, as the investments made in digital transformation and
payments ecosystem initiatives will continue to enable customer
and revenue growth, and the Company expects continued
momentum in customer spend activity and loan growth.

22

TABLE 1 Selected Financial Data

Year Ended December 31
(Dollars and Shares in Millions, Except Per Share Data)

2021

2020

2019

Condensed Income Statement
Net interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Taxable-equivalent adjustment(a)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 12,494
106

$ 12,825
99

$ 13,052
103

Net interest income (taxable-equivalent basis)(b)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noninterest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noninterest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income before taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes and taxable-equivalent adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net (income) loss attributable to noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income attributable to U.S. Bancorp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income applicable to U.S. Bancorp common shareholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Per Common Share
Earnings per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted earnings per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dividends declared per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Book value per share(c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Market value per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Average common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Average diluted common shares outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financial Ratios
Return on average assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Return on average common equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net interest margin (taxable-equivalent basis)(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Efficiency ratio(b)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net charge-offs as a percent of average loans outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Average Balances
Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loans held for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment securities(d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noninterest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Short-term borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total U.S. Bancorp shareholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Period End Balances
Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total U.S. Bancorp shareholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Asset Quality
Nonperforming assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Allowance for credit losses as a percentage of period-end loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital Ratios
Common equity tier 1 capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tier 1 capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total risk-based capital
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total leverage exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tangible common equity to tangible assets(b)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tangible common equity to risk-weighted assets(b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common equity tier 1 capital to risk-weighted assets, reflecting the full implementation of the current expected credit

12,600
10,227

22,827
13,728
(1,173)

10,272
2,287

7,985
(22)

7,963

7,605

5.11
5.10
1.76
32.71
56.17
1,489
1,490

$

$

$

12,924
10,401

23,325
13,369
3,806

6,150
1,165

4,985
(26)

4,959

4,621

3.06
3.06
1.68
31.26
46.59
1,509
1,510

$

$

$

13,155
9,831

22,986
12,785
1,504

8,697
1,751

6,946
(32)

6,914

6,583

4.16
4.16
1.58
29.90
59.29
1,581
1,583

$

$

$

1.43%
16.0
2.49
60.4
.23

.93%

10.0
2.68
57.8
.58

1.45%
14.1
3.06
55.8
.50

$296,965
8,024
154,702
506,141
556,532
127,204
434,281
14,774
36,682
53,810

$312,028
174,821
573,284
456,083
32,125
54,918

$

878
6,155

1.97%

10.0%
11.6
13.4
8.6
6.9
6.8
9.2

$307,269
6,985
125,954
481,402
531,207
98,539
398,615
19,182
44,040
52,246

$297,707
136,840
553,905
429,770
41,297
53,095

$

1,298
8,010

2.69%

9.7%

11.3
13.4
8.3
7.3
6.9
9.5

9.3

$290,686
3,769
117,150
430,537
475,653
73,863
346,812
18,137
41,572
52,623

$296,102
122,613
495,426
361,916
40,167
51,853

$

829
4,491

1.52%

9.1%

10.7
12.7
8.8
7.0
7.5
9.3

losses methodology(b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.6

(a) Based on a federal income tax rate of 21 percent for those assets and liabilities whose income or expense is not included for federal income tax purposes.

(b) See Non-GAAP Financial Measures beginning on page 60.

(c) Calculated as U.S. Bancorp common shareholders’ equity divided by common shares outstanding at end of the period.

(d) Excludes unrealized gains and losses on available-for-sale investment securities and any premiums or discounts recorded related to the transfer of investment securities at fair value from

available-for-sale to held-to-maturity.

23

Earnings Summary The Company reported net income
attributable to U.S. Bancorp of $8.0 billion in 2021, or $5.10 per
diluted common share, compared with $5.0 billion, or $3.06 per
diluted common share, in 2020. Return on average assets and
return on average common equity were 1.43 percent and
16.0 percent, respectively, in 2021, compared with 0.93 percent
and 10.0 percent, respectively, in 2020.

Total net revenue for 2021 was $498 million (2.1 percent)
lower than 2020, reflecting a 2.6 percent decrease in net interest
income (2.5 percent on a taxable-equivalent basis) and a
1.7 percent decrease in noninterest income. The decrease in net
interest income from the prior year was due to lower loan spreads
and declining average loan balances driven by commercial loan
payoffs by business customers, partially offset by changes in
deposit and funding mix and higher loan fees. The decrease in
noninterest income was driven by lower mortgage banking
revenue, commercial products revenue and securities gains,
partially offset by improvements in payment services revenue,
trust and investment management fees, deposit service charges,
treasury management fees and investment products fees.

Noninterest expense in 2021 was $359 million (2.7 percent)
higher than 2020, reflecting increases in compensation expense,
employee benefits expense, technology and communications
expense, professional services expense, and marketing and
business development expense, partially offset by lower net
occupancy and equipment expense and other noninterest
expense.

Results for 2020 Compared With 2019 For discussion related
to changes in financial condition and results of operations for
2020 compared with 2019, refer to “Management’s Discussion
and Analysis” in the Company’s Annual Report on Form 10-K for
the year ended December 31, 2020, which was filed with the
Securities and Exchange Commission on February 23, 2021.

Pending Acquisition In September 2021, the Company
announced that it has entered into a definitive agreement to
acquire MUFG Union Bank’s core regional banking franchise from
Mitsubishi UFJ Financial Group (“MUFG”), for an expected
purchase price of approximately $8.0 billion, including $5.5 billion
in cash and approximately 44 million shares of U.S. Bancorp
common stock. The transaction excludes the purchase of MUFG
Union Bank’s Global Corporate & Investment Bank, certain
middle and back office functions, and other assets. MUFG Union
Bank currently has approximately 300 branches in California,
Washington and Oregon and is expected to add approximately
$105 billion in total assets, $58 billion of loans and $90 billion of
deposits to the Company’s consolidated balance sheet. The
transaction is expected to close in the first half of 2022, subject to
customary closing conditions, including regulatory approvals.

Statement of Income Analysis

Net Interest Income Net interest income, on a taxable-
equivalent basis, was $12.6 billion in 2021, compared with
$12.9 billion in 2020. The $324 million (2.5 percent) decrease in
net interest income, on a taxable-equivalent basis, in 2021
compared with 2020, was principally driven by lower loan
spreads and declining average loan balances driven by
commercial loan payoffs by corporate customers accessing the
capital markets and government supported loan programs,
partially offset by changes in deposit and funding mix and higher
loan fees driven by accelerated loan forgiveness from the Small
Business Administration (“SBA”) Paycheck Protection Program.
Average earning assets were $24.7 billion (5.1 percent) higher in
2021, compared with 2020, reflecting increases in investment
securities and other earning assets primarily representing cash
balances, while average loans decreased due to continued
payoffs by corporate customers. The net interest margin, on a
taxable-equivalent basis, in 2021 was 2.49 percent, compared
with 2.68 percent in 2020. The decrease in the net interest
margin in 2021, compared with 2020, was primarily due to the
mix of loans, lower loan spreads and higher investment securities
and cash balances, partially offset by changes in deposit and
funding mix and higher loan fees. Refer to the “Interest Rate Risk
Management” section for further information on the sensitivity of
the Company’s net interest income to changes in interest rates.
Average total loans were $297.0 billion in 2021, compared

with $307.3 billion in 2020. The $10.3 billion (3.4 percent)
decrease was primarily due to lower commercial loans,
commercial real estate loans and credit card loans, partially offset
by higher residential mortgages and other retail loans. Average
commercial loans decreased $11.1 billion (9.8 percent), driven by
continued payoffs by corporate customers that accessed the
capital markets and government supported loan programs.
Average commercial real estate loans decreased $1.8 billion (4.4
percent), the result of customer payoffs. Average credit card
loans decreased $687 million (3.1 percent), driven by higher
customer payment rates. Average residential mortgages
increased $962 million (1.3 percent) due to increased loan
portfolio production and slower payoffs in the mortgage portfolio.
Average other retail loans increased $2.3 billion (4.1 percent),
driven by growth in installment loans due to strong auto and
recreational vehicle lending, partially offset by lower home equity
and second mortgages as more customers chose to refinance
their existing first lien residential mortgage balances during the
prior year due to the low interest rate environment.

24

TABLE 2 Analysis of Net Interest Income(a)

Year Ended December 31 (Dollars in Millions)

2021

2020

2019

Components of Net Interest Income

Income on earning assets (taxable-equivalent basis)
. . . . . . . . . . . .
Expense on interest-bearing liabilities (taxable-equivalent basis) . . .

$ 13,593
993

$ 14,942
2,018

$ 17,607
4,452

Net interest income (taxable-equivalent basis)(b) . . . . . . . . . . . . . . . . . .

$ 12,600

$ 12,924

$ 13,155

Net interest income, as reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 12,494

$ 12,825

$ 13,052

Average Yields and Rates Paid

2021
v 2020

2020
v 2019

$ (1,349)
(1,025)

$

$

(324)

(331)

$ (2,665)
(2,434)

$

$

(231)

(227)

Earning assets yield (taxable-equivalent basis) . . . . . . . . . . . . . . . . .
. .
Rate paid on interest-bearing liabilities (taxable-equivalent basis)

Gross interest margin (taxable-equivalent basis) . . . . . . . . . . . . . . . . . .

Net interest margin (taxable-equivalent basis) . . . . . . . . . . . . . . . . . . . .

2.69%
.28

2.41%

2.49%

3.10%
.56

2.54%

2.68%

4.09%
1.34

2.75%

3.06%

(.41)%
(.28)

(.13)%

(.19)%

(.99)%
(.78)

(.21)%

(.38)%

Average Balances

Investment securities(c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noninterest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest-bearing liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$154,702
296,965
506,141
127,204
307,077
434,281
358,533

$125,954
307,269
481,402
98,539
300,076
398,615
363,298

$117,150
290,686
430,537
73,863
272,949
346,812
332,658

$ 28,748
(10,304)
24,739
28,665
7,001
35,666
(4,765)

$ 8,804
16,583
50,865
24,676
27,127
51,803
30,640

(a)

Interest and rates are presented on a fully taxable-equivalent basis based on a federal income tax rate of 21 percent.

(b) See Non-GAAP Financial Measures beginning on page 60.

(c) Excludes unrealized gains and losses on available-for-sale investment securities and any premiums or discounts recorded related to the transfer of investment securities at fair value from

available-for-sale to held-to-maturity.

Average investment securities in 2021 were $28.7 billion (22.8

percent) higher than in 2020, primarily due to purchases of
mortgage-backed, U.S. Treasury and state and political
securities, net of prepayments and maturities.

Average total deposits for 2021 were $35.7 billion (8.9

percent) higher than 2020. Average noninterest-bearing deposits
were $28.7 billion (29.1 percent) higher in 2021, compared with
2020, reflecting increases across all business lines. Average total
savings deposits for 2021 were $20.4 billion (7.8 percent) higher
than 2020, driven by increases in Consumer and Business

Banking balances, partially offset by decreases in Corporate and
Commercial Banking balances. The growth in average
noninterest-bearing and total savings deposits was primarily a
result of the actions by the federal government to increase
liquidity in the financial system and government stimulus
programs. Average time deposits for 2021 were $13.4 billion
(35.3 percent) lower than 2020, driven by decreases across most
business lines. Time deposits are managed as an alternative to
other funding sources, based largely on relative pricing and
liquidity characteristics.

25

TABLE 3 Net Interest Income — Changes Due to Rate and Volume(a)

Year Ended December 31 (Dollars in Millions)

Volume

Yield/Rate

Total

Volume

Yield/Rate

Total

2021 v 2020

2020 v 2019

Increase (decrease) in

Interest Income

Investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loans held for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loans

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total earning assets . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest Expense

Interest-bearing deposits

Interest checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Money market savings . . . . . . . . . . . . . . . . . . . . . . . . . . .
Savings accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total interest-bearing deposits . . . . . . . . . . . . . . . . . .
Short-term borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total interest-bearing liabilities . . . . . . . . . . . . . . . . . .

$ 569
32

$ (623)
(16)

$

(54)
16

$ 222
138

$ (684)
(84)

$ (462)
54

(311)
(63)
35
(74)
95

(318)
23

306

15
(37)
9
(110)

(123)
(33)
(155)

(311)

(197)
(175)
(224)
(40)
(321)

(957)
(59)

(1,655)

(56)
(292)
(48)
(111)

(507)
(41)
(166)

(714)

(508)
(238)
(189)
(114)
(226)

(1,275)
(36)

(1,349)

(41)
(329)
(39)
(221)

(630)
(74)
(321)

(1,025)

442
57
231
(112)
(14)

604
401

1,365

36
237
14
(130)

157
21
73

251

(1,479)
(519)
(209)
(176)
(316)

(2,699)
(563)

(4,030)

(198)
(1,346)
(79)
(439)

(2,062)
(247)
(376)

(2,685)

(1,037)
(462)
22
(288)
(330)

(2,095)
(162)

(2,665)

(162)
(1,109)
(65)
(569)

(1,905)
(226)
(303)

(2,434)

Increase (decrease) in net interest income . . . . . . . . . . . . .

$ 617

$ (941)

$ (324)

$1,114

$(1,345)

$ (231)

(a) This table shows the components of the change in net interest income by volume and rate on a taxable-equivalent basis based on a federal income tax rate of 21 percent. This table does not

take into account the level of noninterest-bearing funding, nor does it fully reflect changes in the mix of assets and liabilities. The change in interest not solely due to changes in volume or rates

has been allocated on a pro-rata basis to volume and yield/rate.

Provision for Credit Losses The provision for credit losses
reflects changes in economic conditions and the size and credit
quality of the entire portfolio of loans. The Company maintains an
allowance for credit losses considered appropriate by
management for expected losses, based on factors discussed in
the “Analysis and Determination of Allowance for Credit Losses”
section.

In 2021, the provision for credit losses was a benefit of
$1.2 billion, compared with a provision for credit losses of
$3.8 billion in 2020. The change was driven by the Company
recognizing a decrease in the allowance for credit losses during
2021 as a result of improvement in the global economy, as well
as strong credit and collateral performance, compared with the
Company recognizing an increase in the allowance for credit

losses in 2020 due to deteriorating economic conditions related
to COVID-19. Net charge-offs decreased $1.1 billion
(61.8 percent) in 2021, compared with 2020, reflecting
improvements across all loan categories. Nonperforming assets
decreased $420 million (32.4 percent) from December 31, 2020
to December 31, 2021, primarily driven by decreases in
nonperforming commercial and commercial real estate loans.

Refer to “Corporate Risk Profile” for further information on the
provision for credit losses, net charge-offs, nonperforming assets
and other factors considered by the Company in assessing the
credit quality of the loan portfolio and establishing the allowance
for credit losses.

26

TABLE 4 Noninterest Income

Year Ended December 31 (Dollars in Millions)

2021

2020

2019

2021
v 2020

2020
v 2019

Credit and debit card revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Corporate payment products revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Merchant processing services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trust and investment management fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deposit service charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Treasury management fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial products revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mortgage banking revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investment products fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securities gains (losses), net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total noninterest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 1,507
575
1,449
1,832
724
614
1,102
1,361
239
103
721

$10,227

$ 1,338
497
1,261
1,736
677
568
1,143
2,064
192
177
748

$10,401

$1,413
664
1,601
1,673
909
578
934
874
186
73
926

$9,831

12.6%
15.7
14.9
5.5
6.9
8.1
(3.6)
(34.1)
24.5
(41.8)
(3.6)

(5.3)%

(25.2)
(21.2)
3.8
(25.5)
(1.7)
22.4
*
3.2
*
(19.2)

(1.7)%

5.8%

* Not meaningful.

Noninterest Income Noninterest income in 2021 was
$10.2 billion, compared with $10.4 billion in 2020. The
$174 million (1.7 percent) decrease in 2021 from 2020 reflected
lower mortgage banking revenue, commercial products revenue,
other noninterest income and securities gains, partially offset by
higher payment services revenue, trust and investment
management fees, deposit service charges, treasury management
fees and investment products fees. Mortgage banking revenue
decreased 34.1 percent in 2021, compared with 2020, due to
lower application volume, given declining refinancing activity, and
related gain on sale margins, along with declines in mortgage
servicing rights (“MSRs”) valuations, net of hedging activities.
Commercial products revenue decreased 3.6 percent in 2021,
compared with 2020, primarily due to lower capital markets
activity and trading revenue, partially offset by higher syndication
revenue and fees, higher non-yield loan fees as a result of higher
unused commitments, and higher foreign currency customer
activity. Other noninterest income decreased 3.6 percent in 2021,
compared with 2020, driven by lower equity investment income
and the 2020 impact of transition services agreement revenue
associated with the sale of the Company’s ATM third-party
servicing business, partially offset by higher retail leasing end of
term residual gains and the 2020 impact of certain asset
impairments as a result of branch optimization. During 2020,
payment services revenue had been adversely affected by the
impact of the COVID-19 pandemic on consumer and business

TABLE 5 Noninterest Expense

spending, particularly related to travel and entertainment activities.
However, spending has strengthened across most sectors driven
by government stimulus, local jurisdictions reducing restrictions
and consumer behaviors normalizing. As a result, payment
services revenue increased in 2021, compared with 2020, driven
by a 12.6 percent increase in credit and debit card revenue, a
15.7 percent increase in corporate payment products revenue and
a 14.9 percent increase in merchant processing services revenue.
Credit and debit card revenue growth related to stronger sales
volume and fee activity, partially offset by investment in customer
acquisition. Corporate payment products revenue increased
primarily due to improving business spending, while merchant
processing services revenue increased driven by higher sales
volume as well as merchant fees. Trust and investment
management fees increased 5.5 percent driven by business
growth, favorable market conditions and activity related to the
acquisition of PFM Asset Management LLC (“PFM”), partially offset
by higher fee waivers. Deposit service charges increased
6.9 percent primarily due to stronger customer activity. Treasury
management fees increased 8.1 percent due to core growth
driven by the COVID-19 economic recovery. Investment products
fees increased 24.5 percent primarily driven by favorable market
conditions and growth.

Year Ended December 31 (Dollars in Millions)

2021

2020

2019

Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Employee benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net occupancy and equipment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Professional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Marketing and business development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technology and communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Postage, printing and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total noninterest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 7,299
1,429
1,048
492
366
1,454
274
159
1,207

$13,728

$ 6,635
1,303
1,092
430
318
1,294
288
176
1,833

$13,369

$ 6,325
1,286
1,123
454
426
1,095
290
168
1,618

$12,785

Efficiency ratio(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60.4%

57.8%

55.8%

(a) See Non-GAAP Financial Measures beginning on page 60.

2021
v 2020

2020
v 2019

10.0%
9.7
(4.0)
14.4
15.1
12.4
(4.9)
(9.7)
(34.2)

4.9%
1.3
(2.8)
(5.3)
(25.4)
18.2
(.7)
4.8
13.3

2.7%

4.6%

27

Noninterest Expense Noninterest expense in 2021 was
$13.7 billion, compared with $13.4 billion in 2020. The
Company’s efficiency ratio was 60.4 percent in 2021, compared
with 57.8 percent in 2020. The $359 million (2.7 percent) increase
in noninterest expense in 2021 over 2020 was driven by higher
compensation expense, employee benefits expense, technology
and communications expense, professional services expense,
and marketing and business development expense, partially
offset by lower net occupancy and equipment expense and other
noninterest expense. Compensation expense increased
10.0 percent in 2021 over 2020, due to higher performance-
based incentives, revenue related commissions, merit increases
and hiring to support business growth. Employee benefits
expense increased 9.7 percent driven by higher medical claims
expense, compensation related payroll taxes and pension
expense. Technology and communications expense increased
12.4 percent primarily due to expenditures supporting business
investments. Professional services expense increased
14.4 percent primarily due to an increase in business investment
and related initiatives in 2021. Marketing and business
development expense increased 15.1 percent due to the timing
of marketing campaigns supporting business development and
lower marketing activities in 2020 during the pandemic. Net
occupancy and equipment expense decreased 4.0 percent
primarily due to branch closures. Other noninterest expense
decreased 34.2 percent, primarily due to higher COVID-19
related expenses in 2020 including recognizing liabilities related to
future delivery exposures for merchant and airline processing, as
well as lower amortization related to tax-advantaged projects
which were scaled back in 2020 during the pandemic.

Pension Plans Because of the long-term nature of pension
plans, the related accounting is complex and can be impacted by
several factors, including investment funding policies, accounting
methods and actuarial assumptions.

The Company’s pension accounting reflects the long-term
nature of the benefit obligations and the investment horizon of
plan assets. Amounts recorded in the financial statements reflect
actuarial assumptions about participant benefits and plan asset
returns. Changes in actuarial assumptions and differences in
actual plan experience, compared with actuarial assumptions, are
deferred and recognized in expense in future periods.

Pension expense is expected to decrease by approximately
$20 million to $181 million in 2022, primarily related to the return
on higher plan assets and a higher discount rate, partially offset
by demographic experience. Because of the complexity of
forecasting pension plan activities, the accounting methods
utilized for pension plans, the Company’s ability to respond to
factors affecting the plans and the hypothetical nature of actuarial
assumptions, the actual pension expense may differ from the
expected amount.

Refer to Note 17 of the Notes to the Consolidated Financial

Statements for further information on the Company’s pension
plan funding practices, investment policies and asset allocation
strategies, and accounting policies for pension plans.

The following table shows the effect of hypothetical changes in
the discount rate and long-term rate of return (“LTROR”) on the
Company’s expected 2022 pension expense:

Discount Rate (Dollars in Millions)

Down 100
Basis Points

Up 100
Basis Points

. . . . . . .
Incremental benefit (expense)
Percent of 2021 net income . . . . . . . .

$ (108)

(1.01)%

$ 96

.90%

LTROR (Dollars in Millions)

Down 100
Basis Points

Up 100
Basis Points

Incremental benefit (expense)
. . . . . . .
Percent of 2021 net income . . . . . . . .

$ (73)

(.68)%

$ 73

.68%

Income Tax Expense The provision for income taxes was
$2.2 billion (an effective rate of 21.5 percent) in 2021, compared
with $1.1 billion (an effective rate of 17.6 percent) in 2020. The
higher tax rate for 2021 was due to the marginal impact of
providing taxes on higher pretax earnings in 2021.

For further information on income taxes, refer to Note 19 of

the Notes to Consolidated Financial Statements.

Balance Sheet Analysis

Average earning assets were $506.1 billion in 2021, compared
with $481.4 billion in 2020. The increase in average earning
assets of $24.7 billion (5.1 percent) was primarily due to
increases in investment securities of $28.7 billion (22.8 percent)
and other earning assets of $5.3 billion (12.8 percent), primarily
representing higher cash balances, partially offset by a decrease
in loans of $10.3 billion (3.4 percent).

For average balance information, refer to Consolidated Daily
Average Balance Sheet and Related Yields and Rates on pages
134 and 135.

Loans The Company’s loan portfolio was $312.0 billion at
December 31, 2021, compared with $297.7 billion at
December 31, 2020, an increase of $14.3 billion (4.8 percent).
The increase was driven by increases in commercial loans of
$9.2 billion (8.9 percent), other retail loans of $4.9 billion (8.7%),
residential mortgages of $338 million (0.4 percent) and credit
card loans of $154 million (0.7 percent), partially offset by a
decrease in commercial real estate loans of $258 million
(0.7 percent). Table 6 provides a summary of the loan distribution
by product type, while Table 7 provides a summary of the
selected loan maturity distribution by loan category. Average total
loans decreased $10.3 billion (3.4 percent) in 2021, compared
with 2020. The decrease was due to lower commercial loans,
commercial real estate loans and credit card loans, partially offset
by increases in other retail loans and residential mortgages.

28

TABLE 6 Loan Portfolio Distribution

At December 31 (Dollars in Millions)

2021

2020

Amount

Percent
of Total

Amount

Percent
of Total

Commercial
Commercial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$106,912
5,111

34.3% $ 97,315
5,556

1.6

32.7%
1.9

Total commercial

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

112,023

35.9

102,871

34.6

Commercial Real Estate

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

28,757
10,296

9.2
3.3

28,472
10,839

9.6
3.6

Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

39,053

12.5

39,311

13.2

Residential Mortgages

Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity loans, first liens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Revolving credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Student . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

67,546
8,947

76,493
22,500

7,256
10,446
2,750
16,514
24,866
127

21.6
2.9

24.5
7.2

2.3
3.4
.9
5.3
8.0
—

66,525
9,630

76,155
22,346

8,150
12,472
2,688
13,823
19,722
169

22.4
3.2

25.6
7.5

2.7
4.2
.9
4.6
6.6
.1

Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61,959

19.9

57,024

19.1

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$312,028

100.0% $297,707

100.0%

TABLE 7 Selected Loan Maturity Distribution

At December 31, 2021 (Dollars in Millions)

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

One Year
or Less

$27,220
8,334
337
22,500
2,742

Over One
Through
Five Years

$ 78,342
22,462
877
—
20,934

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$61,133

$122,615

Over Five
Through
Fifteen Years

$ 6,295
4,527
7,604
—
23,893

$42,319

Total of loans due after one year with:

Commercial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(a) Primarily represents construction loans for single-family residences or loans guaranteed by the SBA.

Over Fifteen
Years

$

166
3,730(a)

67,675
—
14,390

$ 85,961

Total

$112,023
39,053
76,493
22,500
61,959

$312,028

Predetermined
Interest Rates

Floating
Interest Rates

$ 16,816
10,476
53,517
—
47,261

$128,070

$ 67,987
20,243
22,639
—
11,956

$122,825

29

TABLE 8 Commercial Loans by Industry Group and Geography

At December 31 (Dollars in Millions)

Industry Group

2021

2020

Loans

Percent

Loans

Percent

Real-estate related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Financial institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automotive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personal, professional and commercial services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retail
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media and entertainment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital goods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Food and beverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Education and non-profit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Metals and mining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State and municipal government
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Building materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Agriculture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other

$ 16,646
14,002
7,590
7,095
6,923
5,119
4,717
4,623
4,099
4,097
3,895
3,721
3,342
3,166
3,028
2,687
2,299
1,796
13,178

14.9%
12.5
6.8
6.3
6.2
4.6
4.2
4.1
3.6
3.6
3.5
3.3
3.0
2.8
2.7
2.4
2.1
1.6
11.8

$ 14,032
11,208
4,395
7,597
7,815
3,937
5,277
5,737
2,911
3,869
3,441
4,698
2,892
3,157
2,150
2,813
2,624
1,950
12,368

13.6%
10.9
4.3
7.4
7.6
3.8
5.1
5.6
2.8
3.8
3.3
4.6
2.8
3.1
2.1
2.7
2.6
1.9
12.0

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$112,023

100.0%

$102,871

100.0%

Geography

California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
New York . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minnesota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illinois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wisconsin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
New Jersey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Virginia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Missouri
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 15,439
7,483
6,748
6,730
6,572
4,310
3,894
3,825
3,822
3,817
49,383

13.8%
6.7
6.0
6.0
5.9
3.8
3.5
3.4
3.4
3.4
44.1

$ 14,053
6,129
6,163
7,251
5,795
4,394
3,996
2,148
2,098
4,085
46,759

13.7%
6.0
6.0
7.0
5.6
4.3
3.9
2.1
2.0
4.0
45.4

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$112,023

100.0%

$102,871

100.0%

Commercial Commercial loans, including lease financing,
increased $9.2 billion (8.9 percent) at December 31, 2021,
compared with December 31, 2020, driven by strong new
business and higher utilization. Average commercial loans

decreased $11.1 billion (9.8 percent) in 2021, compared with
2020. Table 8 provides a summary of commercial loans by
industry and geographical location.

30

TABLE 9 Commercial Real Estate Loans by Property Type and Geography

At December 31 (Dollars in Millions)

Property Type

2021

2020

Loans

Percent

Loans

Percent

Multi-family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Business owner occupied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Industrial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential land and development
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lodging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other

$ 9,293
8,238
5,814
3,672
3,382
2,788
2,422
3,444

23.8%
21.1
14.9
9.4
8.7
7.1
6.2
8.8

$ 8,672
8,622
6,081
2,941
3,645
2,724
2,814
3,812

22.1%
21.9
15.5
7.5
9.3
6.9
7.1
9.7

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$39,053

100.0%

$39,311

100.0%

Geography

California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Washington . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minnesota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Colorado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Oregon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Florida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illinois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wisconsin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 9,683
3,680
1,717
1,684
1,662
1,526
1,520
1,409
1,391
1,215
13,566

24.8%
9.4
4.4
4.3
4.3
3.9
3.9
3.6
3.6
3.1
34.7

$ 9,653
3,427
1,869
1,680
1,600
1,738
1,265
1,487
1,585
1,213
13,794

24.6%
8.7
4.7
4.3
4.1
4.4
3.2
3.8
4.0
3.1
35.1

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$39,053

100.0%

$39,311

100.0%

Commercial Real Estate The Company’s portfolio of
commercial real estate loans, which includes commercial
mortgages and construction and development loans, decreased
$258 million (0.7 percent) at December 31, 2021, compared with
December 31, 2020. The decrease was primarily the result of
customers paying down balances. Average commercial real
estate loans decreased $1.8 billion (4.4 percent) in 2021,
compared with 2020. Table 9 provides a summary of commercial
real estate loans by property type and geographical location.

At December 31, 2021 and 2020, $72 million and $80 million,

respectively, of tax-exempt industrial development loans were

secured by real estate. The Company’s commercial mortgage
and construction and development loans had unfunded
commitments of $11.8 billion and $11.3 billion at December 31,
2021 and 2020, respectively.

The Company also finances the operations of real estate
developers and other entities with operations related to real
estate. These loans are not secured directly by real estate but
have similar characteristics to commercial real estate loans.
These loans were included in the commercial loan category and
totaled $16.6 billion and $14.0 billion at December 31, 2021 and
2020, respectively.

31

TABLE 10 Residential Mortgages by Geography

At December 31 (Dollars in Millions)

2021

2020

Loans

Percent

Loans

Percent

California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Washington . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minnesota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Colorado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illinois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Florida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Arizona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Oregon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$23,568
4,002
3,767
3,612
3,392
3,340
2,684
2,332
2,209
2,072
25,515

30.8%
5.2
4.9
4.7
4.4
4.4
3.5
3.1
2.9
2.7
33.4

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$76,493

100.0%

$22,994
3,943
4,378
3,777
3,786
3,112
2,865
2,399
2,244
2,241
24,416

$76,155

30.2%
5.2
5.7
5.0
5.0
4.1
3.8
3.1
2.9
2.9
32.1

100.0%

Residential Mortgages Residential mortgages held in the loan
portfolio at December 31, 2021, increased $338 million (0.4
percent) compared to December 31, 2020, due to increased loan
portfolio production and slower payoffs. Average residential
mortgages increased $962 million (1.3 percent) in 2021,
compared with 2020. Residential mortgages originated and
placed in the Company’s loan portfolio include well-secured
jumbo mortgages and branch-originated first lien home equity
loans to borrowers with high credit quality.

Credit Card Total credit card loans increased $154 million
(0.7 percent) at December 31, 2021, compared with
December 31, 2020, reflecting increased consumer spending.

Average credit card balances decreased $687 million (3.1
percent) in 2021, compared with 2020.

Other Retail Total other retail loans, which include retail leasing,
home equity and second mortgages and other retail loans,
increased $4.9 billion (8.7 percent) at December 31, 2021,
compared with December 31, 2020, reflecting increases in auto
loans and installment loans, partially offset by decreases in home
equity loans and retail leasing balances. Average other retail loans
increased $2.3 billion (4.1 percent) in 2021, compared with 2020.
Tables 10, 11 and 12 provide a geographic summary of
residential mortgages, credit card loans and other retail loans
outstanding, respectively, as of December 31, 2021 and 2020.

TABLE 11 Credit Card Loans by Geography

At December 31 (Dollars in Millions)

2021

2020

Loans

Percent

Loans

Percent

California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minnesota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illinois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Florida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wisconsin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Michigan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Colorado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Washington . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 2,134
1,343
1,113
1,109
1,108
1,046
895
822
761
757
11,412

9.5%
6.0
4.9
4.9
4.9
4.6
4.0
3.7
3.4
3.4
50.7

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$22,500

100.0%

$ 2,175
1,300
1,153
1,126
1,095
974
926
848
773
789
11,187

$22,346

9.7%
5.8
5.2
5.0
4.9
4.4
4.1
3.8
3.5
3.5
50.1

100.0%

32

TABLE 12 Other Retail Loans by Geography

At December 31 (Dollars in Millions)

2021

2020

Loans

Percent

Loans

Percent

California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Texas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Florida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minnesota . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Illinois . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ohio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
New York . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Washington . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Colorado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Missouri
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 9,605
7,570
3,850
2,947
2,692
2,634
2,014
1,913
1,859
1,683
25,192

15.5%
12.2
6.2
4.8
4.3
4.2
3.3
3.1
3.0
2.7
40.7

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$61,959

100.0%

$ 9,179
6,381
3,135
3,009
2,571
2,579
1,766
1,809
1,886
1,687
23,022

$57,024

16.1%
11.2
5.5
5.3
4.5
4.5
3.1
3.2
3.3
2.9
40.4

100.0%

The Company generally retains portfolio loans through

maturity; however, the Company’s intent may change over time
based upon various factors such as ongoing asset/liability
management activities, assessment of product profitability, credit
risk, liquidity needs, and capital implications. If the Company’s
intent or ability to hold an existing portfolio loan changes, it is
transferred to loans held for sale.

Loans Held for Sale Loans held for sale, consisting primarily of
residential mortgages to be sold in the secondary market, were

TABLE 13 Investment Securities

$7.8 billion at December 31, 2021, compared with $8.8 billion at
December 31, 2020. The decrease in loans held for sale was
principally due to a lower level of mortgage loan closings in late
2021, compared with the same period of 2020. Almost all of the
residential mortgage loans the Company originates or purchases
for sale follow guidelines that allow the loans to be sold into
existing, highly liquid secondary markets; in particular in
government agency transactions and to government sponsored
enterprises (“GSEs”).

At December 31 (Dollars in Millions)

2021

2020

Amortized
Cost

Fair Value

Weighted-
Average
Maturity in
Years

Weighted-
Average
Yield(d)

Amortized
Cost

Fair Value

Weighted-
Average
Maturity in
Years

Weighted-
Average
Yield(d)

Held-to-maturity
Mortgage-backed securities(a) . . . . . . . . . . . . . . . . . .

$ 41,858 $ 41,812

Total held-to-maturity . . . . . . . . . . . . . . . . . . . . . .

$ 41,858 $ 41,812

Available-for-sale
U.S. Treasury and agencies . . . . . . . . . . . . . . . . . . .
Mortgage-backed securities(a) . . . . . . . . . . . . . . . . . .
Asset-backed securities(a) . . . . . . . . . . . . . . . . . . . . .
Obligations of state and political subdivisions(b)(c) . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other

$ 36,648 $ 36,609
85,564
66
10,717
7

85,394
62
10,130
7

Total available-for-sale . . . . . . . . . . . . . . . . . . . . . .

$132,241 $132,963

7.4

7.4

6.7
4.9
5.2
6.6
3.4

5.5

1.45% $

— $

1.45% $

— $

—

—

1.54% $ 21,954 $ 22,391
105,374
103,282
1.58
205
200
1.53
8,861
8,166
3.67
9
9
2.07

1.73% $133,611 $136,840

—

—

3.8
3.0
6.2
6.3
.1

3.4

—%

—%

1.37%
1.47
1.47
3.99
1.81

1.61%

(a)

Information related to asset and mortgage-backed securities included above is presented based upon weighted-average maturities that take into account anticipated future prepayments.

(b) Information related to obligations of state and political subdivisions is presented based upon yield to first optional call date if the security is purchased at a premium, and yield to maturity if the

security is purchased at par or a discount.

(c) Maturity calculations for obligations of state and political subdivisions are based on the first optional call date for securities with a fair value above par and the contractual maturity date for

securities with a fair value equal to or below par.

(d) Yields on investment securities are computed based on amortized cost balances. Weighted-average yields for obligations of state and political subdivisions are presented on a fully-taxable

equivalent basis based on a federal income tax rate of 21 percent.

33

Investment Securities The Company uses its investment
securities portfolio to manage interest rate risk, provide liquidity
(including the ability to meet regulatory requirements), generate
interest and dividend income, and as collateral for public deposits
and wholesale funding sources. While the Company intends to
hold its investment securities indefinitely, it may sell
available-for-sale investment securities in response to structural
changes in the balance sheet and related interest rate risk and to
meet liquidity requirements, among other factors.

Investment securities totaled $174.8 billion at December 31,
2021, compared with $136.8 billion at December 31, 2020. The
$38.0 billion (27.8 percent) increase reflected $41.9 billion of net
investment purchases, partially offset by a $3.8 billion unfavorable
change in net unrealized gains (losses) on available-for-sale
investment securities. During the fourth quarter of 2021, the
Company transferred $43.1 billion amortized cost ($41.8 billion
fair value) of available-for-sale investment securities to the
held-to-maturity category to reflect its new intent for these
securities. The Company had no outstanding investment
securities classified as held-to-maturity at December 31, 2020.
Average investment securities were $154.7 billion in 2021,
compared with $126.0 billion in 2020. The weighted-average
yield of the available-for-sale investment securities portfolio was
1.73 percent at December 31, 2021, compared with
1.61 percent at December 31, 2020. The weighted-average
maturity of the available-for-sale investment securities portfolio
was 5.5 years at December 31, 2021, compared with 3.4 years
at December 31, 2020. The weighted-average yield of the
held-to-maturity investment securities portfolio was 1.45 percent
at December 31, 2021. The weighted-average maturity of the
held-to-maturity investment securities portfolio was 7.4 years at
December 31, 2021. Investment securities by type are shown in
Table 13.

The Company’s available-for-sale investment securities are
carried at fair value with changes in fair value reflected in other
comprehensive income (loss) unless a portion of a security’s
unrealized loss is related to credit and an allowance for credit
losses is necessary. At December 31, 2021, the Company’s net
unrealized gains on available-for-sale investment securities were
$722 million, compared with $3.2 billion at December 31, 2020.
The unfavorable change in net unrealized gains was primarily due
to decreases in the fair value of mortgage-backed and U.S.
Treasury securities as a result of changes in interest rates,
partially offset by the impact of the transfer of available-for-sale
investment securities to the held-to-maturity category. Gross
unrealized losses on available-for-sale investment securities
totaled $812 million at December 31, 2021, compared with
$53 million at December 31, 2020. When evaluating credit losses,
the Company considers various factors such as the nature of the
investment security, the credit ratings or financial condition of the

issuer, the extent of the unrealized loss, expected cash flows of
the underlying collateral, the existence of any government or
agency guarantees, and market conditions. At December 31,
2021, the Company had no plans to sell securities with unrealized
losses, and believes it is more likely than not that it would not be
required to sell such securities before recovery of their amortized
cost.

Refer to Notes 5 and 22 in the Notes to Consolidated
Financial Statements for further information on investment
securities.

Deposits Total deposits were $456.1 billion at December 31,
2021, compared with $429.8 billion at December 31, 2020. The
$26.3 billion (6.1 percent) increase in total deposits reflected
increases in noninterest-bearing and total savings deposits,
partially offset by a decrease in time deposits. Average total
deposits in 2021 increased $35.7 billion (8.9 percent) over 2020.

Noninterest-bearing deposits at December 31, 2021,

increased $16.8 billion (14.2 percent) from December 31, 2020.
The increase was driven by higher Wealth Management and
Investment Services, and Corporate and Commercial Banking
balances. Average noninterest-bearing deposits increased
$28.7 billion (29.1 percent) in 2021, compared with 2020.

Interest-bearing savings deposits increased $17.5 billion

(6.2 percent) at December 31, 2021, compared with
December 31, 2020. The increase was related to higher interest
checking and savings account deposit balances, partially offset
by lower money market deposit balances. Interest checking
balances increased $19.2 billion (20.0 percent) primarily due to
higher Consumer and Business Banking, and Corporate and
Commercial Banking balances. Savings account balances
increased $8.8 billion (15.3 percent), driven by higher Consumer
and Business Banking balances. Money market deposit balances
decreased $10.4 billion (8.2 percent), primarily due to lower
Wealth Management and Investment Services balances, partially
offset by higher Corporate and Commercial Banking balances.
Average interest-bearing savings deposits increased $20.4 billion
(7.8 percent) in 2021, compared with 2020, reflecting higher
Consumer and Business Banking balances, partially offset by
lower Corporate and Commercial Banking balances.

Interest-bearing time deposits at December 31, 2021,

decreased $8.0 billion (26.2 percent), compared with
December 31, 2020. Average time deposits decreased
$13.4 billion (35.3 percent) in 2021, compared with 2020. The
decreases were primarily driven by lower Corporate and
Commercial Banking, Consumer and Business Banking, and
Wealth Management and Investment Services balances. Changes
in time deposits are primarily related to those deposits managed
as an alternative to other funding sources, based largely on
relative pricing and liquidity characteristics.

34

TABLE 14 Deposits

The composition of deposits was as follows:

At December 31 (Dollars in Millions)

Noninterest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest-bearing deposits

Interest checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Money market savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Savings accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total savings deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Domestic time deposits less than $250,000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Domestic time deposits greater than $250,000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign time deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021

2020

Amount

Percent
of Total

Amount

Percent
of Total

$134,901

29.6% $118,089

27.5%

115,108
117,619
65,790

298,517
11,303
2,743
8,619

25.2
25.8
14.4

65.4
2.5
.6
1.9

95,894
128,058
57,035

280,987
14,187
4,413
12,094

22.3
29.8
13.3

65.4
3.3
1.0
2.8

Total interest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

321,182

70.4

311,681

72.5

Total deposits(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$456,083 100.0% $429,770 100.0%

(a)

Includes $238.0 billion and $239.0 billion of deposits at December 31, 2021 and 2020, respectively, that are not subject to any federal, state or foreign deposit insurance program.

The maturity of domestic time deposits in excess of the insurance limit and those time deposits not subject to any federal, state
or foreign deposit insurance program at December 31, 2021 was as follows:

(Dollars in Millions)

Domestic Time Deposits
Greater Than $250,000

Foreign Time
Deposits

Three months or less . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three months through six months . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Six months through one year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thereafter

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,107
365
742
529

$2,743

$8,619
—
—
—

$8,619

Total

$ 9,726
365
742
529

$11,362

Borrowings The Company utilizes both short-term and long-
term borrowings as part of its asset/liability management and
funding strategies. Short-term borrowings, which include federal
funds purchased, commercial paper, repurchase agreements,
borrowings secured by high-grade assets and other short-term
borrowings, were $11.8 billion at December 31, 2021 and 2020.
The $30 million (0.3 percent) increase in short-term borrowings at
December 31, 2021, compared with December 31, 2020,
reflected higher repurchase agreement and commercial paper
balances, mostly offset by lower federal funds purchased
balances.

Long-term debt was $32.1 billion at December 31, 2021,

compared with $41.3 billion at December 31, 2020. The
$9.2 billion (22.2 percent) decrease was primarily due to
$7.0 billion of bank note repayments and maturities, $3.0 billion
of medium-term note repayments and a $1.0 billion decrease in
Federal Home Loan Bank (“FHLB”) advances, partially offset by
$1.0 billion of bank note and $1.3 billion of subordinated note
issuances.

Refer to Notes 13 and 14 of the Notes to Consolidated
Financial Statements for additional information regarding short-
term borrowings and long-term debt, and the “Liquidity Risk
Management” section for discussion of liquidity management of
the Company.

Corporate Risk Profile

Overview Managing risks is an essential part of successfully
operating a financial services company. The Company’s Board of
Directors has approved a risk management framework which
establishes governance and risk management requirements for all
risk-taking activities. This framework includes Company and
business line risk appetite statements which set boundaries for
the types and amount of risk that may be undertaken in pursuing
business objectives and initiatives. The Board of Directors,
primarily through its Risk Management Committee, oversees
performance relative to the risk management framework, risk
appetite statements, and other policy requirements.

The Executive Risk Committee (“ERC”), which is chaired by
the Chief Risk Officer and includes the Chief Executive Officer and
other members of the executive management team, oversees
execution against the risk management framework and risk
appetite statements. The ERC focuses on current and emerging
risks, including strategic and reputation risks, by directing timely
and comprehensive actions. Senior operating committees have
also been established, each responsible for overseeing a
specified category of risk.

The Company’s most prominent risk exposures are credit,
interest rate, market, liquidity, operational, compliance, strategic,
and reputation. Leveraging the Company’s risk management
framework, the specific impacts of COVID-19 and related risks

35

are identified for each of the most prominent exposures. With
respect to direct impacts from COVID-19, oversight and
governance is managed through a centralized command center
with frequent reporting to the Managing Committee and ERC.
The Board of Directors also oversees the Company’s
responsiveness to the COVID-19 pandemic.

Credit risk is the risk of loss associated with a change in the
credit profile or the failure of a borrower or counterparty to meet
its contractual obligations. Interest rate risk is the current or
prospective risk to earnings and capital, or market valuations,
arising from the impact of changes in interest rates. Market risk
arises from fluctuations in interest rates, foreign exchange rates,
and security prices that may result in changes in the values of
financial instruments, such as trading and available-for-sale
securities, mortgage loans held for sale (“MLHFS”), MSRs and
derivatives that are accounted for on a fair value basis. Liquidity
risk is the risk that financial condition or overall safety and
soundness is adversely affected by the Company’s inability, or
perceived inability, to meet its cash flow obligations in a timely
and complete manner in either normal or stressed conditions.
Operational risk is the risk to current or projected financial
condition and resilience arising from inadequate or failed internal
processes or systems, people (including human errors or
misconduct), or adverse external events, including the risk of loss
resulting from breaches in data security. Operational risk can also
include the risk of loss due to failures by third parties with which
the Company does business. Compliance risk is the risk that the
Company may suffer legal or regulatory sanctions, financial
losses, and reputational damage if it fails to adhere to compliance
requirements and the Company’s compliance policies. Strategic
risk is the risk to current or projected financial condition and
resilience arising from adverse business decisions, poor
implementation of business decisions, or lack of responsiveness
to changes in the banking industry and operating environment.
Reputation risk is the risk to current or anticipated earnings,
capital, or franchise or enterprise value arising from negative
public opinion. This risk may impair the Company’s
competitiveness by affecting its ability to establish new
relationships or services, or continue serving existing
relationships. In addition to the risks identified above, other risk
factors exist that may impact the Company. Refer to “Risk
Factors” beginning on page 137, for a detailed discussion of
these factors.

The Company’s Board and management-level governance
committees are supported by a “three lines of defense” model for
establishing effective checks and balances. The first line of
defense, the business lines, manages risks in conformity with
established limits and policy requirements. In turn, business line
leaders and their risk officers establish programs to ensure
conformity with these limits and policy requirements. The second
line of defense, which includes the Chief Risk Officer’s
organization as well as policy and oversight activities of corporate
support functions, translates risk appetite and strategy into
actionable risk limits and policies. The second line of defense
monitors first line of defense conformity with limits and policies,

and provides reporting and escalation of emerging risks and
other concerns to senior management and the Risk Management
Committee of the Board of Directors. The third line of defense,
internal audit, is responsible for providing the Audit Committee of
the Board of Directors and senior management with independent
assessment and assurance regarding the effectiveness of the
Company’s governance, risk management and control
processes.

Management regularly provides reports to the Risk Management

Committee of the Board of Directors. The Risk Management
Committee discusses with management the Company’s risk
management performance, and provides a summary of key risks to
the entire Board of Directors, covering the status of existing matters,
areas of potential future concern and specific information on certain
types of loss events. The Risk Management Committee considers
quarterly reports by management assessing the Company’s
performance relative to the risk appetite statements and the
associated risk limits, including:

– Macroeconomic environment and other qualitative

considerations, such as regulatory and compliance changes,
litigation developments, and technology and cybersecurity;

– Credit measures, including adversely rated and nonperforming

loans, leveraged transactions, credit concentrations and lending
limits;

– Interest rate and market risk, including market value and net
income simulation, and trading-related Value at Risk (“VaR”);

– Liquidity risk, including funding projections under various

stressed scenarios;

– Operational and compliance risk, including losses stemming

from events such as fraud, processing errors, control breaches,
breaches in data security or adverse business decisions, as well
as reporting on technology performance, and various legal and
regulatory compliance measures;

– Capital ratios and projections, including regulatory measures

and stressed scenarios; and

– Strategic and reputation risk considerations, impacts and

responses.

Credit Risk Management The Company’s strategy for credit
risk management includes well-defined, centralized credit
policies, uniform underwriting criteria, and ongoing risk monitoring
and review processes for all commercial and consumer credit
exposures. The strategy also emphasizes diversification on a
geographic, industry and customer level, regular credit
examinations and management reviews of loans exhibiting
deterioration of credit quality. The Risk Management Committee
oversees the Company’s credit risk management process.

In addition, credit quality ratings as defined by the Company,

are an important part of the Company’s overall credit risk
management and evaluation of its allowance for credit losses.
Loans with a pass rating represent those loans not classified on
the Company’s rating scale for problem credits, as minimal credit
risk has been identified. Loans with a special mention or classified
rating, including consumer lending and small business loans that
are 90 days or more past due and still accruing, nonaccrual

36

loans, those loans considered troubled debt restructurings
(“TDRs”), and loans in a junior lien position that are current but are
behind a first lien position on nonaccrual, encompass all loans
held by the Company that it considers to have a potential or well-
defined weakness that may put full collection of contractual cash
flows at risk. The Company’s internal credit quality ratings for
consumer loans are primarily based on delinquency and
nonperforming status, except for a limited population of larger
loans within those portfolios that are individually evaluated. For
this limited population, the determination of the internal credit
quality rating may also consider collateral value and customer
cash flows. Refer to Notes 1 and 6 in the Notes to Consolidated
Financial Statements for further discussion of the Company’s loan
portfolios including internal credit quality ratings.

The Company categorizes its loan portfolio into two

segments, which is the level at which it develops and documents
a systematic methodology to determine the allowance for credit
losses. The Company’s two loan portfolio segments are
commercial lending and consumer lending.

The commercial lending segment includes loans and leases

made to small business, middle market, large corporate,
commercial real estate, financial institution, non-profit and public
sector customers. Key risk characteristics relevant to commercial
lending segment loans include the industry and geography of the
borrower’s business, purpose of the loan, repayment source,
borrower’s debt capacity and financial flexibility, loan covenants,
and nature of pledged collateral, if any, as well as
macroeconomic factors such as unemployment rates, gross
domestic product levels, corporate bond spreads and long-term
interest rates, all of which have been impacted by the COVID-19
pandemic. These risk characteristics, among others, are
considered in determining estimates about the likelihood of
default by the borrowers and the severity of loss in the event of
default. The Company considers these risk characteristics in
assigning internal risk ratings to, or forecasting losses on, these
loans, which are the significant factors in determining the
allowance for credit losses for loans in the commercial lending
segment.

The consumer lending segment represents loans and leases
made to consumer customers, including residential mortgages,
credit card loans, and other retail loans such as revolving
consumer lines, auto loans and leases, home equity loans and
lines, and student loans, a run-off portfolio. Home equity or
second mortgage loans are junior lien closed-end accounts fully
disbursed at origination. These loans typically are fixed rate loans,
secured by residential real estate, with a 10- or 15-year fixed
payment amortization schedule. Home equity lines are revolving
accounts giving the borrower the ability to draw and repay
balances repeatedly, up to a maximum commitment, and are
secured by residential real estate. These include accounts in
either a first or junior lien position. Typical terms on home equity
lines in the portfolio are variable rates benchmarked to the prime
rate, with a 10- or 15-year draw period during which a minimum
payment is equivalent to the monthly interest, followed by a 20-
or 10-year amortization period, respectively. At December 31,

2021, substantially all of the Company’s home equity lines were
in the draw period. Approximately $1.2 billion, or 13 percent, of
the outstanding home equity line balances at December 31,
2021, will enter the amortization period within the next 36
months. Key risk characteristics relevant to consumer lending
segment loans primarily relate to the borrowers’ capacity and
willingness to repay and include unemployment rates, consumer
bankruptcy filings and other macroeconomic factors, customer
payment history and credit scores, and in some cases, updated
loan-to-value (“LTV”) information reflecting current market
conditions on real estate-based loans. These and other risk
characteristics, including risk resulting from the COVID-19
pandemic, are reflected in forecasts of delinquency levels,
bankruptcies and losses which are the primary factors in
determining the allowance for credit losses for the consumer
lending segment.

The Company further disaggregates its loan portfolio
segments into various classes based on their underlying risk
characteristics. The two classes within the commercial lending
segment are commercial loans and commercial real estate loans.
The three classes within the consumer lending segment are
residential mortgages, credit card loans and other retail loans.

Because business processes and credit risks associated with

unfunded credit commitments are essentially the same as for
loans, the Company utilizes similar processes to estimate its
liability for unfunded credit commitments. The Company also
engages in non-lending activities that may give rise to credit risk,
including derivative transactions for balance sheet hedging
purposes, foreign exchange transactions, deposit overdrafts and
interest rate contracts for customers, investments in securities
and other financial assets, and settlement risk, including
Automated Clearing House transactions and the processing of
credit card transactions for merchants. These activities are
subject to credit review, analysis and approval processes.

Economic and Other Factors In evaluating its credit risk, the
Company considers changes, if any, in underwriting activities, the
loan portfolio composition (including product mix and geographic,
industry or customer-specific concentrations), collateral values,
trends in loan performance and macroeconomic factors, such as
changes in unemployment rates, gross domestic product levels
and consumer bankruptcy filings, as well as the potential impact
on customers and the domestic economy resulting from the
COVID-19 pandemic.

During the first half of 2020, the COVID-19 pandemic and the

mitigation efforts put in place by companies, consumers and
governmental authorities to contain it, created the most severe
negative impact to the domestic economy since the Great
Depression. During 2021, factors affecting economic conditions,
including the enactment of additional benefits from government
stimulus programs and broad vaccine availability in the
United States, have contributed to economic improvement. As a
result, economic projections for both the gross domestic product
and unemployment levels improved from the prior year. However,
economic uncertainty remains associated with supply chain
concerns, rising inflationary concerns and additional virus variants.

37

Credit Diversification The Company manages its credit risk, in
part, through diversification of its loan portfolio which is achieved
through limit setting by product type criteria, such as industry,
and identification of credit concentrations. As part of its normal
business activities, the Company offers a broad array of
traditional commercial lending products and specialized products
such as asset-based lending, commercial lease financing,
agricultural credit, warehouse mortgage lending, small business
lending, commercial real estate lending, health care lending and
correspondent banking financing. The Company also offers an
array of consumer lending products, including residential
mortgages, credit card loans, auto loans, retail leases, home
equity loans and lines, revolving credit arrangements and other
consumer loans. These consumer lending products are primarily
offered through the branch office network, home mortgage and
loan production offices, mobile and on-line banking, and indirect
distribution channels, such as auto and recreational vehicle
dealers. The Company monitors and manages the portfolio
diversification by industry, customer and geography. Table 6
provides information with respect to the overall product
diversification and changes in the mix during 2021.

The commercial loan class is diversified among various
industries with higher concentrations in real estate and financial
institutions. Additionally, the commercial loan class is diversified
across the Company’s geographical markets, with a higher
concentration in California. Table 8 provides a summary of
significant industry groups and geographical locations of
commercial loans outstanding at December 31, 2021 and 2020.
The commercial real estate loan class reflects the Company’s
focus on serving business owners within states encompassing its
branch office network, as well as regional and national
investment-based real estate owners and builders. Within the
commercial real estate loan class, different property types have
varying degrees of credit risk. Table 9 provides a summary of the
significant property types and geographical locations of
commercial real estate loans outstanding at December 31, 2021
and 2020. At December 31, 2021, approximately 21.1 percent of
the commercial real estate loans represented business owner-
occupied properties that tend to exhibit less credit risk than non

owner-occupied properties. The investment-based real estate
mortgages are diversified among various property types with
somewhat higher concentrations in multi-family, office, industrial
and retail properties. From a geographical perspective, the
Company’s commercial real estate loan class is generally well
diversified, with a higher concentration in California.

The Company’s consumer lending segment utilizes several
distinct business processes and channels to originate consumer
credit, including traditional branch lending, mobile and on-line
banking, indirect lending, alliance partnerships and
correspondent banks. Each distinct underwriting and origination
activity manages unique credit risk characteristics and prices its
loan production commensurate with the differing risk profiles.
Residential mortgage originations are generally limited to
prime borrowers and are performed through the Company’s
branches, loan production offices, mobile and on-line services,
and a wholesale network of originators. The Company may retain
residential mortgage loans it originates on its balance sheet or sell
the loans into the secondary market while retaining the servicing
rights and customer relationships. Utilizing the secondary markets
enables the Company to effectively reduce its credit and other
asset/liability risks. For residential mortgages that are retained in
the Company’s portfolio and for home equity and second
mortgages, credit risk is also diversified by geography and
managed by adherence to LTV and borrower credit criteria during
the underwriting process.

The Company estimates updated LTV information on its
outstanding residential mortgages quarterly, based on a method
that combines automated valuation model updates and relevant
home price indices. LTV is the ratio of the loan’s outstanding
principal balance to the current estimate of property value. For
home equity and second mortgages, combined loan-to-value
(“CLTV”) is the combination of the first mortgage original principal
balance and the second lien outstanding principal balance,
relative to the current estimate of property value. Certain loans do
not have an LTV or CLTV, primarily due to lack of availability of
relevant automated valuation model and/or home price indices
values, or lack of necessary valuation data on acquired loans.

38

The following tables provide summary information of residential
mortgages and home equity and second mortgages by LTV at
December 31, 2021:

Residential Mortgages
(Dollars in Millions)

Loan-to-Value

Interest

Only Amortizing

Total

Percent
of Total

Less than or equal to 80% . . .
Over 80% through 90% . . . . .
Over 90% through 100% . . . .
Over 100% . . . . . . . . . . . . . . .
No LTV available . . . . . . . . . . .
Loans purchased from GNMA
mortgage pools(a) . . . . . . . . .

$3,680 $62,380 $66,060
1,946
193
72
22

— 1,946
193
—
72
—
22
—

86.4%
2.5
.3
.1
—

— 8,200

8,200

10.7

Total(b)

. . . . . . . . . . . . . . . . .

$3,680 $72,813 $76,493 100.0%

(a) Represents loans purchased from Government National Mortgage Association (“GNMA”)

mortgage pools whose payments are primarily insured by the Federal Housing

Administration or guaranteed by the United States Department of Veterans Affairs.

(b) At December 31, 2021, approximately $418 million of residential mortgage balances

were considered sub-prime.

Home Equity and Second Mortgages
(Dollars in Millions)

Lines Loans

Total

Percent
of Total

Loan-to-Value / Combined Loan-to-Value

Less than or equal to 80% . . . .
Over 80% through 90% . . . . . .
Over 90% through 100% . . . . .
Over 100% . . . . . . . . . . . . . . . .
No LTV/CLTV available . . . . . . .

$9,132 $638 $ 9,770
505
223
70
23
42
4
59
3

282
47
38
56

93.5%
4.8
.7
.4
.6

Total(a)

. . . . . . . . . . . . . . . . . .

$9,555 $891 $10,446 100.0%

(a) At December 31, 2021, approximately $33 million of home equity and second mortgage

balances were considered sub-prime.

Home equity and second mortgages were $10.4 billion at

December 31, 2021, compared with $12.5 billion at
December 31, 2020, and included $3.0 billion of home equity lines
in a first lien position and $7.4 billion of home equity and second
mortgage loans and lines in a junior lien position. Loans and lines
in a junior lien position at December 31, 2021, included
approximately $2.6 billion of loans and lines for which the
Company also serviced the related first lien loan, and

approximately $4.8 billion where the Company did not service the
related first lien loan. The Company was able to determine the
status of the related first liens using information the Company has
as the servicer of the first lien or information reported on
customer credit bureau files. The Company also evaluates other
indicators of credit risk for these junior lien loans and lines,
including delinquency, estimated average CLTV ratios and
updated weighted-average credit scores in making its
assessment of credit risk, related loss estimates and determining
the allowance for credit losses.

The following table provides a summary of delinquency statistics
and other credit quality indicators for the Company’s junior lien
positions at December 31, 2021:

(Dollars in Millions)

Total . . . . . . . . . . . . . . . . . . . . . . . .
Percent 30 - 89 days past due . . . .
Percent 90 days or more past

due . . . . . . . . . . . . . . . . . . . . . . .
Weighted-average CLTV . . . . . . . .
Weighted-average credit score . . . .

Junior Liens Behind

Company Owned
or Serviced
First Lien

Third Party
First Lien

Total

$2,594

$4,795 $7,389

.53%

.56% .55%

.11%
58%

782

.08% .09%
56% 57%

783

782

See the “Analysis and Determination of the Allowance for
Credit Losses” section for additional information on how the
Company determines the allowance for credit losses for loans in
a junior lien position.

Credit card and other retail loans are diversified across

customer segments and geographies. Diversification in the credit
card portfolio is achieved with broad customer relationship
distribution through the Company’s and financial institution
partners’ branches, retail and affinity partners, and digital
channels.

Tables 10, 11 and 12 provide a geographical summary of the
residential mortgage, credit card and other retail loan portfolios,
respectively.

39

TABLE 15 Delinquent Loan Ratios as a Percent of Ending Loan Balances
At December 31
90 days or more past due excluding nonperforming loans

2021

2020

Commercial

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.05%
—

.06%
—

Total commercial
Commercial Real Estate

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential Mortgages(a)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other retail

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.04

—
.10

.03
.24
.73

.04
.35
.06

.11

.05

—
.02

.01
.18
.88

.05
.36
.10

.15

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.15%

.16%

At December 31
90 days or more past due including nonperforming loans

2021

2020

Commercial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

.20%
.76
.53
.73
.35

.42%

1.15
.50
.88
.42

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

.42%

.57%

(a) Delinquent loan ratios exclude $1.5 billion and $1.8 billion at December 31, 2021 and 2020, respectively, of loans purchased from GNMA mortgage pools whose repayments are primarily

insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs. Including these loans, the ratio of residential mortgages 90 days or more past

due including all nonperforming loans was 2.43 percent and 2.87 percent at December 31, 2021 and 2020, respectively.

Loan Delinquencies Trends in delinquency ratios are an
indicator, among other considerations, of credit risk within the
Company’s loan portfolios. The entire balance of a loan account
is considered delinquent if the minimum payment contractually
required to be made is not received by the date specified on the
billing statement. The Company measures delinquencies, both
including and excluding nonperforming loans, to enable
comparability with other companies. Delinquent loans purchased
from GNMA mortgage pools whose repayments are primarily
insured by the Federal Housing Administration or guaranteed by
the United States Department of Veterans Affairs, are excluded
from delinquency statistics. In addition, in certain situations, a
consumer lending customer’s account may be re-aged to
remove it from delinquent status. Generally, the purpose of
re-aging accounts is to assist customers who have recently
overcome temporary financial difficulties and have demonstrated
both the ability and willingness to resume regular payments.

In addition, the Company may re-age the consumer lending
account of a customer who has experienced longer-term financial
difficulties and apply modified, concessionary terms and
conditions to the account. Commercial lending loans are
generally not subject to re-aging policies.

Accruing loans 90 days or more past due totaled $472 million

at December 31, 2021, compared with $477 million at
December 31, 2020. Accruing loans 90 days or more past due
are not included in nonperforming assets and continue to accrue
interest because they are adequately secured by collateral, are in
the process of collection and are reasonably expected to result in
repayment or restoration to current status, or are managed in
homogeneous portfolios with specified charge-off timeframes
adhering to regulatory guidelines. The ratio of accruing loans
90 days or more past due to total loans was 0.15 percent at
December 31, 2021, compared with 0.16 percent at
December 31, 2020.

40

The following table provides summary delinquency information for
residential mortgages, credit card and other retail loans included
in the consumer lending segment:

At December 31
(Dollars in Millions)

Residential Mortgages(a)

Amount

As a Percent of Ending
Loan Balances

2021

2020

2021

2020

30-89 days . . . . . . . . . . . . . . .
90 days or more . . . . . . . . . .
Nonperforming . . . . . . . . . . . .

$124 $244
137
245

181
226

Total . . . . . . . . . . . . . . . . . .

$531 $626

.15%
.24
.30

.69%

.32%
.18
.32

.82%

Credit Card

30-89 days . . . . . . . . . . . . . . .
90 days or more . . . . . . . . . .
Nonperforming . . . . . . . . . . . .

$193 $231
197
— —

165

.86% 1.04%
.73
—

.88
—

Total . . . . . . . . . . . . . . . . . .

$358 $428

1.59% 1.92%

Other Retail

Retail Leasing

30-89 days . . . . . . . . . . . . . . .
90 days or more . . . . . . . . . .
Nonperforming . . . . . . . . . . . .

$ 29 $ 35
4
13

3
10

Total . . . . . . . . . . . . . . . . . .

$ 42 $ 52

.40%
.04
.14

.58%

.43%
.05
.16

.64%

Home Equity and Second

Mortgages
30-89 days . . . . . . . . . . . . . . .
90 days or more . . . . . . . . . .
Nonperforming . . . . . . . . . . . .

$ 55 $ 68
45
107

37
116

.53%
.35
1.11

.54%
.36
.86

Total . . . . . . . . . . . . . . . . . .

$208 $220

1.99% 1.76%

Other(b)

30-89 days . . . . . . . . . . . . . . .
90 days or more . . . . . . . . . .
Nonperforming . . . . . . . . . . . .

$191 $215
37
34

26
24

Total . . . . . . . . . . . . . . . . . .

$241 $286

.43%
.06
.05

.54%

.60%
.10
.09

.79%

(a) Excludes $.8 billion of loans 30-89 days past due and $1.5 billion of loans 90 days or

more past due at December 31, 2021, purchased from GNMA mortgage pools that

continue to accrue interest, compared with $1.4 billion and $1.8 billion at December 31,

2020, respectively.

(b) Includes revolving credit, installment, automobile and student loans.

Restructured Loans In certain circumstances, the Company
may modify the terms of a loan to maximize the collection of
amounts due when a borrower is experiencing financial difficulties
or is expected to experience difficulties in the near-term. In most
cases the modification is either a concessionary reduction in
interest rate, extension of the maturity date or reduction in the
principal balance that would otherwise not be considered.

Troubled Debt Restructurings Concessionary modifications are
classified as TDRs unless the modification results in only an
insignificant delay in the payments to be received. TDRs accrue
interest if the borrower complies with the revised terms and
conditions and has demonstrated repayment performance at a

level commensurate with the modified terms over several
payment cycles, which is generally six months or greater. At
December 31, 2021, performing TDRs were $3.1 billion,
compared with $3.6 billion at December 31, 2020.

The Company continues to work with customers to modify
loans for borrowers who are experiencing financial difficulties.
Many of the Company’s TDRs are determined on a case-by-case
basis in connection with ongoing loan collection processes. The
modifications vary within each of the Company’s loan classes.
Commercial lending segment TDRs generally include extensions
of the maturity date and may be accompanied by an increase or
decrease to the interest rate. The Company may also work with
the borrower to make other changes to the loan to mitigate
losses, such as obtaining additional collateral and/or guarantees
to support the loan.

The Company has also implemented certain residential
mortgage loan restructuring programs that may result in TDRs.
The Company modifies residential mortgage loans under Federal
Housing Administration, United States Department of Veterans
Affairs, and its own internal programs. Under these programs, the
Company offers qualifying homeowners the opportunity to
permanently modify their loan and achieve more affordable
monthly payments by providing loan concessions. These
concessions may include adjustments to interest rates,
conversion of adjustable rates to fixed rates, extensions of
maturity dates or deferrals of payments, capitalization of accrued
interest and/or outstanding advances, or in limited situations,
partial forgiveness of loan principal. In most instances,
participation in residential mortgage loan restructuring programs
requires the customer to complete a short-term trial period. A
permanent loan modification is contingent on the customer
successfully completing the trial period arrangement, and the loan
documents are not modified until that time. The Company reports
loans in a trial period arrangement as TDRs and continues to
report them as TDRs after the trial period.

Credit card and other retail loan TDRs are generally part of
distinct restructuring programs providing customers modification
solutions over a specified time period, generally up to 60 months.

In accordance with regulatory guidance, the Company

considers secured consumer loans that have had debt
discharged through bankruptcy where the borrower has not
reaffirmed the debt to be TDRs. If the loan amount exceeds the
collateral value, the loan is charged down to collateral value and
the remaining amount is reported as nonperforming.

Loan modifications or concessions granted to customers
resulting directly from the effects of the COVID-19 pandemic,
who were otherwise in current payment status, are not
considered to be TDRs.

41

The following table provides a summary of TDRs by loan class, including the delinquency status for TDRs that continue to accrue interest
and TDRs included in nonperforming assets:

As a Percent of Performing TDRs

At December 31, 2021
(Dollars in Millions)

Performing
TDRs

30-89 Days
Past Due

90 Days or More
Past Due

Nonperforming
TDRs

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

$ 130
92
1,363
234
164

TDRs, excluding loans purchased from GNMA mortgage

pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loans purchased from GNMA mortgage pools(g) . . . . . . . . . . . . .

1,983
1,071

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$3,054

5.0%
1.2
3.0
10.9
11.0

4.7
—

3.0%

2.9%
—
4.9
5.0
5.9

4.6
—

3.0%

$ 77(a)
219(b)
126
—
38(c)

460
—

$460

Total
TDRs

$ 207
311
1,489(d)
234
202(e)

2,443
1,071(f)

$3,514

(a) Primarily represents loans less than six months from the modification date that have not met the performance period required to return to accrual status (generally six months) and small

business credit cards with a modified rate equal to 0 percent.

(b) Primarily represents loans less than six months from the modification date that have not met the performance period required to return to accrual status (generally six months).

(c) Primarily represents loans with a modified rate equal to 0 percent.

(d) Includes $231 million of residential mortgage loans to borrowers that have had debt discharged through bankruptcy and $22 million in trial period arrangements or previously placed in trial

period arrangements but not successfully completed.

(e)

Includes $69 million of other retail loans to borrowers that have had debt discharged through bankruptcy and $14 million in trial period arrangements or previously placed in trial period
arrangements but not successfully completed.

(f)

Includes $177 million of Federal Housing Administration and United States Department of Veterans Affairs residential mortgage loans to borrowers that have had debt discharged through

bankruptcy and $132 million in trial period arrangements or previously placed in trial period arrangements but not successfully completed.

(g) Approximately 8.5 percent and 35.8 percent of the total TDR loans purchased from GNMA mortgage pools are 30-89 days past due and 90 days or more past due, respectively, but are not

classified as delinquent as their repayments are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs.

Short-term and Other Loan Modifications The Company
makes short-term and other modifications that it does not
consider to be TDRs, in limited circumstances, to assist
borrowers experiencing temporary hardships. Short-term
consumer lending modification programs include payment
reductions, deferrals of up to three past due payments, and the
ability to return to current status if the borrower makes required
payments. The Company may also make short-term
modifications to commercial lending loans, with the most
common modification being an extension of the maturity date of
three months or less. Such extensions generally are used when
the maturity date is imminent and the borrower is experiencing
some level of financial stress, but the Company believes the
borrower will pay all contractual amounts owed.

COVID-19 Payment Relief The Company has offered payment
relief, including forbearance, payment deferrals and other
customer accommodations, to assist borrowers that have
experienced financial hardship resulting from the effects of the
COVID-19 pandemic. The majority of these borrowers were not
delinquent on payments at the time they received the payment
relief. Most of the borrowers who received account modifications
are no longer participating in these payment relief programs, as
the programs are generally short-term. At December 31, 2021,
less than 3,000 accounts representing approximately $304 million
in loan balances, were currently in the Company’s payment relief
programs. Borrowers participating in these programs at
December 31, 2021 primarily represented those receiving
payment forbearance on residential mortgages; payment relief for
other loan products is insignificant. These amounts exclude loans
purchased from GNMA mortgage pools whose repayments are
primarily insured by the Federal Housing Administration or
guaranteed by the United States Department of Veteran Affairs

and have received COVID-19 payment relief under the respective
government agency’s programs.

Nonperforming Assets The level of nonperforming assets
represents another indicator of the potential for future credit
losses. Nonperforming assets include nonaccrual loans,
restructured loans not performing in accordance with modified
terms and not accruing interest, restructured loans that have not
met the performance period required to return to accrual status,
other real estate owned (“OREO”) and other nonperforming
assets owned by the Company. Interest payments collected from
assets on nonaccrual status are generally applied against the
principal balance and not recorded as income. However, interest
income may be recognized for interest payments if the remaining
carrying amount of the loan is believed to be collectible.

At December 31, 2021, total nonperforming assets were
$878 million, compared with $1.3 billion at December 31, 2020.
The $420 million (32.4 percent) decrease in nonperforming
assets, from December 31, 2020 to December 31, 2021, was
driven by decreases in nonperforming commercial and
commercial real estate loans. The ratio of total nonperforming
assets to total loans and other real estate was 0.28 percent at
December 31, 2021, compared with 0.44 percent at
December 31, 2020. Nonperforming assets are expected to
continue to decline over the next several quarters. However,
some manageable levels of elevated nonperforming assets in
certain industries and loan categories impacted by the pandemic
may experience longer recovery periods.

OREO was $22 million at December 31, 2021, compared with
$24 million at December 31, 2020, and was related to foreclosed
properties that previously secured loan balances. These balances
exclude foreclosed GNMA loans whose repayments are primarily
insured by the Federal Housing Administration or guaranteed by
the United States Department of Veterans Affairs.

42

TABLE 16 Nonperforming Assets(a)
At December 31 (Dollars in Millions)

Commercial

2021

2020

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Total commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial Real Estate

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development

Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential Mortgages(b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total nonperforming loans(1)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Real Estate(c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total nonperforming assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

139
35

174

213
71

284
226

——

10
116
24

150

834
22
22

878

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accruing loans 90 days or more past due(b)
Period-end loans(2)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming loans to total loans(1)/(2)
Nonperforming assets to total loans plus other real estate(c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$
472
$312,028

.27%
.28%

$

321
54

375

411
39

450
245

13
107
34

154

1,224
24
50

$

1,298

$
477
$297,707

.41%
.44%

Changes in Nonperforming Assets

(Dollars in Millions)

Commercial and
Commercial
Real Estate

Residential
Mortgages,
Credit Card and
Other Retail

Total

Balance December 31, 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 854

$ 444

$1,298

Additions to nonperforming assets

New nonaccrual loans and foreclosed properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advances on loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total additions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Reductions in nonperforming assets

Paydowns, payoffs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Return to performing status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charge-offs(d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total reductions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net additions to (reductions in) nonperforming assets . . . . . . . . . . . . . . . . . . . . . . . . . . .

316
10

326

(292)
(178)
(129)
(120)

(719)

(393)

212
1

213

(101)
(14)
(111)
(14)

(240)

(27)

528
11

539

(393)
(192)
(240)
(134)

(959)

(420)

Balance December 31, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 461

$ 417

$ 878

(a) Throughout this document, nonperforming assets and related ratios do not include accruing loans 90 days or more past due.

(b) Excludes $1.5 billion and $1.8 billion at December 31, 2021 and 2020, respectively, of loans purchased from GNMA mortgage pools that are 90 days or more past due that continue to accrue

interest, as their repayments are primarily insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs.

(c) Foreclosed GNMA loans of $22 million and $33 million at December 31, 2021 and 2020, respectively, continue to accrue interest and are recorded as other assets and excluded from

nonperforming assets because they are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs.

(d) Charge-offs exclude actions for certain card products and loan sales that were not classified as nonperforming at the time the charge-off occurred.

43

TABLE 17 Net Charge-offs as a Percent of Average Loans Outstanding

Year Ended December 31 (Dollars in Millions)

Commercial

2021

2020

2019

Average
Loan
Balance

Net
Charge-offs Percent

Average
Loan
Balance

Net
Charge-offs Percent

Average
Loan
Balance

Net
Charge-offs Percent

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . .

$ 97,649
5,206

$ 97
6

.10% $ 108,367
5,600
.12

$ 483
30

.45% $ 97,697
5,501
.54

$ 273
12

.28%
.22

Total commercial . . . . . . . . . . . . . . . . . . . . . .

102,855

103

.10

113,967

513

.45

103,198

285

.28

Commercial real estate

Commercial mortgages . . . . . . . . . . . . . . . . . .
Construction . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total commercial real estate . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other retail

. . . . . . . . . . . . . . . . . . . . . .

27,997
10,784

38,781
74,629
21,645

7,710
11,228
40,117

59,055

(14)
16

2
(32)
512

2
(10)
105

(.05)
.15

.01
(.04)
2.37

.03
(.09)
.26

97

.16

29,641
10,907

40,548
73,667
22,332

8,405
13,894
34,456

56,755

185
2

187
(12)
829

81
(4)
192

269

.62
.02

.46
(.02)
3.71

.96
(.03)
.56

.47

28,595
10,791

39,386
67,747
23,309

8,515
15,659
32,872

57,046

12
2

14
3
893

13
(3)
249

259

.04
.02

.04
—
3.83

.15
(.02)
.76

.45

Total loans . . . . . . . . . . . . . . . . . . . . . . . . .

$ 296,965

$ 682

.23% $ 307,269

$ 1,786

.58% $ 290,686

$ 1,454

.50%

Analysis of Loan Net Charge-offs Total loan net charge-offs
were $682 million in 2021, compared with $1.8 billion in 2020. The
$1.1 billion (61.8 percent) decrease in total net charge-offs in 2021,
compared with 2020, reflected improvement across most loan
categories, associated with improving economic conditions,
borrower liquidity and strong asset prices in the market that support
repayment and recovery on problem loans. The ratio of total loan net
charge-offs to average loans outstanding was 0.23 percent in 2021,
compared with 0.58 percent in 2020.

Commercial and commercial real estate loan net charge-offs for
2021 were $105 million (0.07 percent of average loans outstanding),
compared with $700 million (0.45 percent of average loans
outstanding) in 2020. The decrease in net charge-offs in 2021,
compared with 2020, reflected lower charge-offs as a result of
improving economic conditions in 2021.

Residential mortgage loan net charge-offs for 2021 reflected a

net recovery of $32 million (0.04 percent of average loans
outstanding), compared with a net recovery of $12 million
(0.02 percent of average loans outstanding) in 2020. Credit card loan
net charge-offs in 2021 were $512 million (2.37 percent of average
loans outstanding), compared with $829 million (3.71 percent of
average loans outstanding) in 2020. Other retail loan net charge-offs
for 2021 were $97 million (0.16 percent of average loans
outstanding), compared with $269 million (0.47 percent of average
loans outstanding) in 2020. The decrease in total residential
mortgage, credit card and other retail loan net charge-offs in 2021,
compared with 2020, reflected improving economic conditions. The
Company expects net charge-offs to return to more normalized
levels over time.

Analysis and Determination of the Allowance for Credit
Losses The allowance for credit losses is established for current
expected credit losses on the Company’s loan and lease
portfolio, including unfunded credit commitments. The allowance
considers expected losses for the remaining lives of the
applicable assets, inclusive of expected recoveries. The
allowance for credit losses is increased through provisions
charged to earnings and reduced by net charge-offs.

Management evaluates the appropriateness of the allowance
for credit losses on a quarterly basis. Multiple economic scenarios
are considered over a three-year reasonable and supportable
forecast period, which includes increasing consideration of
historical loss experience over years two and three. These
economic scenarios are constructed with interrelated projections
of multiple economic variables, and loss estimates are produced
that consider the historical correlation of those economic
variables with credit losses. After the forecast period, the
Company fully reverts to long-term historical loss experience,
adjusted for prepayments and characteristics of the current loan
and lease portfolio, to estimate losses over the remaining life of
the portfolio. The economic scenarios are updated at least
quarterly and are designed to provide a range of reasonable
estimates from better to worse than current expectations.
Scenarios are weighted based on the Company’s expectation of
economic conditions for the foreseeable future and reflect
significant judgment and consideration of uncertainties that exist.
Final loss estimates also consider factors affecting credit losses
not reflected in the scenarios, due to the unique aspects of
current conditions and expectations. These factors may include,
but are not limited to, loan servicing practices, regulatory
guidance, and/or fiscal and monetary policy actions.

Because business processes and credit risks associated with

unfunded credit commitments are essentially the same as for
loans, the Company utilizes similar processes to estimate its

44

liability for unfunded credit commitments, which is included in
other liabilities in the Consolidated Balance Sheet. Both the
allowance for loan losses and the liability for unfunded credit
commitments are included in the Company’s analysis of credit
losses and reported reserve ratios.

The allowance recorded for credit losses utilizes forward-
looking expected loss models to consider a variety of factors
affecting lifetime credit losses. These factors include, but are not
limited to, macroeconomic variables such as unemployment
rates, real estate prices, gross domestic product levels and
corporate bonds spreads, as well as loan and borrower
characteristics, such as internal risk ratings on commercial loans
and consumer credit scores, delinquency status, collateral type
and available valuation information, consideration of end-of-term
losses on lease residuals, and the remaining term of the loan,
adjusted for expected prepayments. For each loan portfolio,
model estimates are adjusted as necessary to consider any
relevant changes in portfolio composition, lending policies,
underwriting standards, risk management practices, economic
conditions or other factors that may affect the accuracy of the
model. Expected credit loss estimates also include consideration
of expected cash recoveries on loans previously charged-off or
expected recoveries on collateral-dependent loans where
recovery is expected through sale of the collateral. Where loans
do not exhibit similar risk characteristics, an individual analysis is
performed to consider expected credit losses.

The allowance recorded for individually evaluated loans
greater than $5 million in the commercial lending segment is
based on an analysis utilizing expected cash flows discounted
using the original effective interest rate, the observable market
price of the loan, or the fair value of the collateral, less selling
costs, for collateral-dependent loans as appropriate. For
commercial TDRs individually evaluated for impairment, attributes
of the borrower are the primary factors in determining the
allowance for credit losses. However, historical loss experience is
also incorporated into the allowance methodology applied to this
category of loans. Commercial lending segment TDR loans may
be collectively evaluated for impairment where observed
performance history, including defaults, is a primary driver of the
loss allocation.

The allowance recorded for TDR loans in the consumer
lending segment is determined on a homogenous pool basis
utilizing expected cash flows discounted using the original
effective interest rate of the pool. The expected cash flows on
TDR loans consider subsequent payment defaults since
modification, the borrower’s ability to pay under the restructured
terms, and the timing and amount of payments. The allowance
for collateral-dependent loans in the consumer lending segment
is determined based on the current fair value of the collateral less
costs to sell.

When evaluating the appropriateness of the allowance for
credit losses for any loans and lines in a junior lien position, the
Company considers the delinquency and modification status of
the first lien. At December 31, 2021, the Company serviced the
first lien on 35 percent of the home equity loans and lines in a

junior lien position. The Company also considers the status of first
lien mortgage accounts reported on customer credit bureau files
when the first lien is not serviced by the Company. Regardless of
whether the Company services the first lien, an assessment is
made of economic conditions, problem loans, recent loss
experience and other factors in determining the allowance for
credit losses. Based on the available information, the Company
estimated $224 million or 2.1 percent of its total home equity
portfolio at December 31, 2021, represented non-delinquent
junior liens where the first lien was delinquent or modified,
excluding loans in COVID-related forbearance programs.

The Company considers historical loss experience on the
loans and lines in a junior lien position to establish loss estimates
for junior lien loans and lines the Company services that are
current, but the first lien is delinquent or modified. The historical
long-term average loss experience related to junior liens has been
relatively limited (less than 1 percent of the total portfolio
annually), and estimates are adjusted to consider current
collateral support and portfolio risk characteristics. These include
updated credit scores and collateral estimates obtained on the
Company’s home equity portfolio each quarter. In its evaluation of
the allowance for credit losses, the Company also considers the
increased risk of loss associated with home equity lines that are
contractually scheduled to convert from a revolving status to a
fully amortizing payment.

Beginning January 1, 2020, when a loan portfolio is

purchased, the acquired loans are divided into those considered
purchased with more than insignificant credit deterioration
(“PCD”) and those not considered purchased with more than
insignificant credit deterioration. An allowance is established for
each population and considers product mix, risk characteristics
of the portfolio, bankruptcy experience, delinquency status and
refreshed LTV ratios when possible. The allowance established
for purchased loans not considered PCD is recognized through
provision expense upon acquisition, whereas the allowance
established for loans considered PCD at acquisition is offset by
an increase in the basis of the acquired loans. Any subsequent
increases and decreases in the allowance related to purchased
loans, regardless of PCD status, are recognized through
provision expense, with charge-offs charged to the allowance.
The Company did not have a material amount of PCD loans
included in its loan portfolio at December 31, 2021.

The Company’s methodology for determining the appropriate
allowance for credit losses also considers the imprecision inherent
in the methodologies used and allocated to the various loan
portfolios. As a result, amounts determined under the
methodologies described above are adjusted by management to
consider the potential impact of other qualitative factors not
captured in quantitative model adjustments which include, but are
not limited to, the following: model imprecision, imprecision in
economic scenario assumptions, and emerging risks related to
either changes in the economic environment that are affecting
specific portfolios, or changes in portfolio concentrations over time
that may affect model performance. The consideration of these
items results in adjustments to allowance amounts included in the
Company’s allowance for credit losses for each loan portfolio.

45

2021

$ 8,010
—

2020

$ 4,491
1,499

2019

$ 4,441
—

TABLE 18 Summary of Allowance for Credit Losses
(Dollars in Millions)

Balance at beginning of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in accounting principle(a)
Charge-Offs
Commercial

Commercial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other
Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total charge-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recoveries

Commercial

Commercial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other
Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total recoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net Charge-Offs
Commercial

Commercial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commercial real estate

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other
Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total net charge-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of year

206
16
222

9
20
29
18
686

26
12
215
253
1,208

109
10
119

23
4
27
50
174

24
22
110
156
526

97
6
103

(14)
16
2
(32)
512

2
(10)
105
97
682
(1,173)
$ 6,155

Components

Allowance for loan losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liability for unfunded credit commitments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total allowance for credit losses(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Period-end loans(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming loans(3)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 5,724
431
$ 6,155
$312,028
834

536
39
575

202
8
210
19
975

101
16
284
401
2,180

53
9
62

17
6
23
31
146

20
20
92
132
394

483
30
513

185
2
187
(12)
829

380
19
399

17
4
21
34
1,028

24
19
342
385
1,867

107
7
114

5
2
7
31
135

11
22
93
126
413

273
12
285

12
2
14
3
893

81
(4)
192
269
1,786
3,806
$ 8,010

$ 7,314
696
$ 8,010
$297,707
1,224

13
(3)
249
259
1,454
1,504
$ 4,491

$ 4,020
471
$ 4,491
$296,102
692

Allowance for Credit Losses as a Percentage of

Period-end loans(1)/(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming loans(1)/(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming and accruing loans 90 days or more past due . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Nonperforming assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net charge-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1.97%
738
471
701
902

2.69%
654
471
617
448

1.52%
649
346
542
309

(a) Effective January 1, 2020, the Company adopted accounting guidance which changed impairment recognition of financial instruments to a model that is based on expected losses rather than

incurred losses.

46

TABLE 19 Allocation of the Allowance for Credit Losses

At December 31 (Dollars in Millions)

Commercial

Allowance Amount

Allowance as a Percent of Loans

2021

2020

2021

2020

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lease financing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,779
70

Total commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,849

Commercial Real Estate

Commercial mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Construction and development

Total commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residential Mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other Retail

Retail leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

699
424

1,123
565
1,673

136
231
578

945

$2,344
79

2,423

894
650

1,544
573
2,355

252
349
514

1,115

1.66%
1.37

1.65

2.41%
1.42

2.36

2.43
4.12

2.88
.74
7.44

1.87
2.21
1.31

1.53

3.14
6.00

3.93
.75
10.54

3.09
2.80
1.41

1.96

Total allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$6,155

$8,010

1.97%

2.69%

The results of the analysis are evaluated quarterly to confirm

the estimates are appropriate for each loan portfolio. Table 19
shows the amount of the allowance for credit losses by loan class
and underlying portfolio category.

Although the Company determined the amount of each
element of the allowance separately and considers this process
to be an important credit management tool, the entire allowance
for credit losses is available for the entire loan portfolio. The actual
amount of losses can vary significantly from the estimated
amounts.

At December 31, 2021, the allowance for credit losses was
$6.2 billion (1.97 percent of period-end loans), compared with an
allowance of $8.0 billion (2.69 percent of period-end loans) at
December 31, 2020. The ratio of the allowance for credit losses
to nonperforming loans was 738 percent at December 31, 2021,
compared with 654 percent at December 31, 2020. The ratio of
the allowance for credit losses to annual loan net charge-offs at
December 31, 2021, was 902 percent, compared with
448 percent at December 31, 2020. Management determined
the allowance for credit losses was appropriate at December 31,
2021 and 2020.

The decrease in the allowance for credit losses of $1.9 billion

(23.2 percent) at December 31, 2021, compared with
December 31, 2020, reflected factors affecting economic

conditions during 2021, including the enactment of additional
benefits from government stimulus programs and broad vaccine
availability in the United States that has reduced the risks
associated with COVID-19, contributing to an economic recovery.
However, economic uncertainty remains associated with supply
chain concerns, rising inflationary concerns and additional virus
variants. In addition to these factors, expected loss estimates
consider various factors including customer specific information
impacting changes in risk ratings, projected delinquencies and
potential effects of diminishing liquidity without support of
mortgage forbearance and direct federal stimulus. Consumer
credit trends continued to perform better than expected in 2021,
while select wholesale portfolios continue to be monitored for
pandemic related impacts.

Changes in economic conditions considered in estimating the

allowance for credit losses at December 31, 2021 included
improvements in projected gross domestic product and
unemployment levels, which reflected the additional government
stimulus and availability of vaccines. These factors are evaluated
through a combination of quantitative calculations using
economic scenarios and qualitative assessments that consider
the high degree of uncertainty related to the unprecedented levels
of both economic stress and the stimulus response.

47

The following table summarizes the baseline forecast for key economic variables the Company used in its estimate of the allowance for
credit losses at December 31, 2021 and 2020:

United States unemployment rate for the three months ending(a)

December 31, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
December 31, 2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

United States real gross domestic product for the three months ending(b)

December 31, 2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
June 30, 2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
December 31, 2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,
2021

December 31,
2020

4.3%
3.6
3.5

2.8%
5.0
6.4

6.8%
6.2
5.4

1.5%
3.8
5.7

(a) Reflects quarterly average of forecasted reported United States unemployment rate.

(b) Reflects cumulative change from December 31, 2019.

Baseline economic forecasts are used in combination with
alternative scenarios and historical loss experience as is considered
reasonable and supportable to inform the Company’s allowance for
credit losses. Changes in the allowance for credit losses are based
on a variety of factors, including loan balance changes, portfolio
credit quality and mix changes, and changes in general economic
conditions and expectations (including for unemployment and gross
domestic product), among other factors.

Based on economic conditions at December 31, 2021, it was

difficult to estimate the length and severity of the longer term
effects on certain industry sectors that may result from COVID-19
and the impact of other factors that may influence the level of
eventual losses and corresponding requirements for the
allowance for credit losses, including the impact of inflationary
pressures on certain lending sectors and diminishing liquidity after
economic stimulus programs and accommodations delaying
mortgage and rent payments end. While reserves consider the
uncertainty in these estimates, the unpredictability of the
COVID-19 pandemic could result in the recognition of credit
losses in the Company’s loan portfolios and increases in the
allowance for credit losses. Scenarios worse than the Company’s
expected outcome at December 31, 2021 include risks that
government stimulus in response to the COVID-19 pandemic is
less effective than expected, or that a longer or more severe
health crisis prolongs the downturn in economic activity,
potentially reducing the number of businesses that are ultimately
able to resume operations after the crisis has passed. Other
factors considered include concerns around inflationary
pressures, new virus variants, sustainability of asset values and
borrower liquidity.

The allowance for credit losses related to commercial lending

segment loans decreased $995 million during the year ended
December 31, 2021, due to improvements in general economic
conditions and portfolio credit quality that included some return of
economic activity in certain industry sectors affected by
COVID-19.

The allowance for credit losses related to consumer lending

segment loans decreased $860 million during the year ended
December 31, 2021, due to improving economic risks, including
those due to decreased unemployment, along with continued

strong underlying credit quality that supports expectations of
long-term repayment.

Residual Value Risk Management The Company manages its
risk to changes in the residual value of leased vehicles, office and
business equipment, and other assets through disciplined
residual valuation setting at the inception of a lease, diversification
of its leased assets, regular residual asset valuation reviews and
monitoring of residual value gains or losses upon the disposition
of assets. Lease originations are subject to the same well-defined
underwriting standards referred to in the “Credit Risk
Management” section, which includes an evaluation of the
residual value risk. Retail lease residual value risk is mitigated
further by effective end-of-term marketing of off-lease vehicles.
Included in the retail leasing portfolio was approximately
$5.6 billion of retail leasing residuals at December 31, 2021,
compared with $6.3 billion at December 31, 2020. The Company
monitors concentrations of leases by manufacturer and vehicle
type. As of December 31, 2021, vehicle lease residuals related to
sport utility vehicles were 46.7 percent of the portfolio, while truck
and crossover utility vehicle classes represented approximately
32.5 percent and 14.7 percent of the portfolio, respectively. At
year-end 2021, the individual vehicle model with the largest
residual value outstanding represented 14.9 percent of the
aggregate residual value of all vehicles in the portfolio. At
December 31, 2021 and 2020, the weighted-average origination
term of the portfolio was 41 months. At December 31, 2021, the
commercial leasing portfolio had $515 million of residuals,
compared with $498 million at December 31, 2020. At year-end
2021, lease residuals related to trucks and other transportation
equipment represented 33.4 percent of the total residual
portfolio, while business and office equipment represented
29.7 percent.

Operational Risk Management. The Company operates in
many different businesses in diverse markets and relies on the
ability of its employees and systems to process a high number of
transactions. Operational risk is inherent in all business activities,
and the management of this risk is important to the achievement
of the Company’s objectives. Business lines have direct and
primary responsibility and accountability for identifying,
controlling, and monitoring operational risks embedded in their

48

business activities, including those additional or increased risks 
created by the economic and financial disruptions, and the 
Company’s alternative working arrangements resulting from the 
COVID-19 pandemic. The Company maintains a system of 
controls with the objective of providing proper transaction 
authorization and execution, proper system operations, proper 
oversight of third parties with whom it does business, 
safeguarding of assets from misuse or theft, and ensuring the 
reliability and security of financial and other data. 

Business continuation and disaster recovery planning is also 
critical to effectively managing operational risks. Each business 
unit of the Company is required to develop, maintain and test 
these plans at least annually to ensure that recovery activities, if 
needed, can support mission critical functions, including 
technology, networks and data centers supporting customer 
applications and business operations. 

While the Company believes it has designed effective 
processes to minimize operational risks, there is no absolute 
assurance that business disruption or operational losses would 
not occur from an external event or internal control breakdown. 
On an ongoing basis, management makes process changes and 
investments to enhance its systems of internal controls and 
business continuity and disaster recovery plans. 

In the past, the Company has experienced attack attempts on 
its computer systems, including various denial-of-service attacks 
on customer-facing websites. The Company has not experienced 
any material losses relating to these attempts, as a result of its 
controls, processes and systems to protect its networks, 
computers, software and data from attack, damage or 
unauthorized access but future attacks could be more disruptive 
or damaging. Attack attempts on the Company’s computer 
systems are evolving and increasing, and the Company continues 
to develop and enhance its controls and processes to protect 
against these attempts. 

Compliance Risk Management The Company may suffer legal 
or regulatory sanctions, material financial loss, or damage to its 
reputation through failure to comply with laws, regulations, rules, 
standards of good practice, and codes of conduct, including 
those related to compliance with Bank Secrecy Act/anti-money 
laundering requirements, sanctions compliance requirements as 
administered by the Office of Foreign Assets Control, consumer 
protection and other requirements. The Company has controls 
and processes in place for the assessment, identification, 
monitoring, management and reporting of compliance risks and 
issues, including those created or increased by the economic and 

TABLE 20  Sensitivity of Net Interest Income 

financial disruptions caused by the COVID-19 pandemic. Refer to 
“Supervision and Regulation” in the Company’s Annual Report on 
Form 10-K for further discussion of the regulatory framework 
applicable to bank holding companies and their subsidiaries. 

Interest Rate Risk Management In the banking industry, 
changes in interest rates are a significant risk that can impact 
earnings and the safety and soundness of an entity. The 
Company manages its exposure to changes in interest rates 
through asset and liability management activities within guidelines 
established by its Asset Liability Management Committee 
(“ALCO”) and approved by the Board of Directors. The ALCO has 
the responsibility for approving and ensuring compliance with the 
ALCO management policies, including interest rate risk exposure. 
One way the Company measures and analyzes its interest rate 
risk is through net interest income simulation analysis. 

Simulation analysis incorporates substantially all of the 

Company’s assets and liabilities and off-balance sheet 
instruments, together with forecasted changes in the balance 
sheet and assumptions that reflect the current interest rate 
environment. Through this simulation, management estimates the 
impact on net interest income of various interest rate changes 
that differ in the direction, amount and speed of change over 
time, as well as the shape of the yield curve. This simulation 
includes assumptions about how the balance sheet is likely to be 
affected by changes in loan and deposit growth. Assumptions are 
made to project interest rates for new loans and deposits based 
on historical analysis, management’s outlook and re-pricing 
strategies. These assumptions are reviewed and validated on a 
periodic basis with sensitivity analysis being provided for key 
variables of the simulation. The results are reviewed monthly by 
the ALCO and are used to guide asset/liability management 
strategies. 

The Company manages its interest rate risk position by 

holding assets with desired interest rate risk characteristics on its 
balance sheet, implementing certain pricing strategies for loans 
and deposits and selecting derivatives and various funding and 
investment portfolio strategies. 

Table 20 summarizes the projected impact to net interest 
income over the next 12 months of various potential interest rate 
changes. The sensitivity of the projected impact to net interest 
income over the next 12 months is dependent on balance sheet 
growth, product mix, deposit behavior, pricing and funding 
decisions. While the Company utilizes models and assumptions 
based on historical information and expected behaviors, actual 
outcomes could vary significantly. 

December 31, 2021 

December 31, 2020 

Down 50 bps  Up 50 bps  Down 200 bps  Up 200 bps 
Gradual 

Immediate 

Immediate 

Gradual 

Down 50 bps  Up 50 bps  Down 200 bps  Up 200 bps 
Gradual 

Immediate 

Immediate 

Gradual 

Net interest income  . . . . . . . . . . . . . . 

(3.77)% 

3.09% 

* 

5.39% 

(4.48)% 

4.58% 

* 

6.57% 

*  Given the level of interest rates, downward rate scenario is not computed. 

49 

Use of Derivatives to Manage Interest Rate and Other Risks 
To manage the sensitivity of earnings and capital to interest rate, 
prepayment, credit, price and foreign currency fluctuations (asset 
and liability management positions), the Company enters into 
derivative transactions. The Company uses derivatives for asset 
and liability management purposes primarily in the following ways: 

– To convert fixed-rate debt and available-for-sale investment 

securities from fixed-rate payments to floating-rate payments; 

– To convert floating-rate debt from floating-rate payments to 

fixed-rate payments; 

– To mitigate changes in value of the Company’s unfunded 
mortgage loan commitments, funded MLHFS and MSRs; 

– To mitigate remeasurement volatility of foreign currency 

denominated balances; and 

– To mitigate the volatility of the Company’s net investment in 
foreign operations driven by fluctuations in foreign currency 
exchange rates. 

In addition, the Company enters into interest rate and foreign 

exchange derivative contracts to support the business 
requirements of its customers (customer-related positions). The 
Company minimizes the market and liquidity risks of customer-
related positions by either entering into similar offsetting positions 
with broker-dealers, or on a portfolio basis by entering into other 
derivative or non-derivative financial instruments that partially or 
fully offset the exposure from these customer-related positions. 
The Company may enter into derivative contracts that are either 
exchange-traded, centrally cleared through clearinghouses or 
over-the-counter. The Company does not utilize derivatives for 
speculative purposes. 

The Company does not designate all of the derivatives that it 
enters into for risk management purposes as accounting hedges 
because of the inefficiency of applying the accounting 
requirements and may instead elect fair value accounting for the 
related hedged items. In particular, the Company enters into 
interest rate swaps, swaptions, forward commitments to buy 
to-be-announced securities (“TBAs”), U.S. Treasury and 
Eurodollar futures and options on U.S. Treasury futures to 
mitigate fluctuations in the value of its MSRs, but does not 
designate those derivatives as accounting hedges. The estimated 
net sensitivity to changes in interest rates of the fair value of the 
MSRs and the related derivative instruments at December 31, 
2021, to an immediate 25, 50 and 100 bps downward movement 
in interest rates would be a decrease of approximately $8 million, 
$15 million and $22 million, respectively. An immediate upward 
movement in interest rates at December 31, 2021, of 25, 50 and 
100 bps would result in an increase of approximately $8 million, 
an increase of $9 million and a decrease of $25 million, in the fair 
value of the MSRs and related derivative instruments, 
respectively. Refer to Note 10 of the Notes to Consolidated 
Financial Statements for additional information regarding MSRs. 
Additionally, the Company uses forward commitments to sell 
TBAs and other commitments to sell residential mortgage loans at 
specified prices to economically hedge the interest rate risk in its 
residential mortgage loan production activities. At December 31, 

2021, the Company had $8.6 billion of forward commitments to 
sell, hedging $5.4 billion of MLHFS and $4.7 billion of unfunded 
mortgage loan commitments. The forward commitments to sell 
and the unfunded mortgage loan commitments on loans intended 
to be sold are considered derivatives under the accounting 
guidance related to accounting for derivative instruments and 
hedging activities. The Company has elected the fair value option 
for the MLHFS. 

Derivatives are subject to credit risk associated with 
counterparties to the contracts. Credit risk associated with 
derivatives is measured by the Company based on the probability 
of counterparty default, including consideration of the COVID-19 
pandemic. The Company manages the credit risk of its derivative 
positions by diversifying its positions among various 
counterparties, by entering into master netting arrangements, and, 
where possible, by requiring collateral arrangements. The 
Company may also transfer counterparty credit risk related to 
interest rate swaps to third parties through the use of risk 
participation agreements. In addition, certain interest rate swaps, 
interest rate forwards and credit contracts are required to be 
centrally cleared through clearinghouses to further mitigate 
counterparty credit risk. 

For additional information on derivatives and hedging activities, 

refer to Notes 20 and 21 in the Notes to Consolidated Financial 
Statements. 

LIBOR Transition In July 2017, the United Kingdom’s Financial 
Conduct Authority (the “FCA”) announced that it would no longer 
require banks to submit rates for the London InterBank Offered 
Rate (“LIBOR”) after 2021. In March 2021, the FCA and the 
administrator of LIBOR announced that, with respect to the most 
commonly used tenors of United States Dollar LIBOR, LIBOR will 
no longer be published on a representative basis after 
June 30, 2023. The publication of all other tenors of United States 
Dollar LIBOR ceased to be provided or ceased to be 
representative after December 31, 2021. The Company holds 
financial instruments impacted by the discontinuance of LIBOR, 
including certain loans, investment securities, derivatives, 
borrowings and other financial instruments that use LIBOR as the 
benchmark rate. The Company also provides various services to 
customers in its capacities as trustee and servicer, which involve 
financial instruments that will be similarly impacted by the 
discontinuance of LIBOR. 

The Company has transitioned financial instruments associated 

to LIBOR currencies and tenors that ceased or became 
nonrepresentative on December 31, 2021 to alternative reference 
rates, with limited exceptions. The Company also anticipates that 
additional financial instruments associated to the remaining United 
States Dollar LIBOR tenors will require transition to a new 
reference rate by June 30, 2023. This transition will occur over 
time as many of these arrangements do not have an alternative 
rate referenced in their contracts or a clear path for the parties to 
agree upon an alternative reference rate and therefore require 
remediation. For residual exposure related to these rates after 
June 30, 2023, the Company is assessing the applicability of 
relevant contractual and statutory solutions. Certain states have 
passed legislation, and federal legislation has been proposed, 

50 

that would transition contracts from LIBOR to an alternative 
reference rate for any contracts with non-existent or impracticable 
fallback language. The Company is assessing the impact of such 
legislative solutions to its various products. 

In order to facilitate the transition process, the Company has 

instituted a LIBOR Transition Office and commenced an 
enterprise-wide project to identify, assess, monitor and mitigate 
risks associated with the expected discontinuance or 
unavailability of LIBOR, actively engage with industry working 
groups and regulators, achieve operational readiness for the use 
of alternative reference rates and engage impacted customers to 
remediate and transition impacted instruments. The Company 
has also invested in updating its systems, models, procedures 
and internal infrastructure as part of the transition program. 
Additionally, in alignment with guidance from United States 
banking agencies and the FCA, the Company has ceased the use 
of LIBOR as a reference rate in new contracts, with limited 
exceptions, and continues to increase the usage of alternative 
reference rates such as the Secured Overnight Financing Rate 
(“SOFR”). The Company has also adopted industry best practice 
guidelines for fallback language for new transactions, converted 
its cleared interest rate swaps discounting to SOFR discounting, 
and distributed communications related to the transition to certain 
impacted parties, both inside and outside the Company. Refer to 
“Risk Factors” beginning on page 137, for further discussion on 
potential risks that could adversely affect the Company’s financial 
results as a result of the LIBOR transition. 

Market Risk Management In addition to interest rate risk, the 
Company is exposed to other forms of market risk, principally 
related to trading activities which support customers’ strategies 
to manage their own foreign currency, interest rate risk and 
funding activities. For purposes of its internal capital adequacy 
assessment process, the Company considers risk arising from its 
trading activities, as well as the remeasurement volatility of foreign 
currency denominated balances included on its Consolidated 
Balance Sheet (collectively, “Covered Positions”), employing 
methodologies consistent with the requirements of regulatory 
rules for market risk. The Company’s Market Risk Committee 
(“MRC”), within the framework of the ALCO, oversees market risk 
management. The MRC monitors and reviews the Company’s 
Covered Positions and establishes policies for market risk 
management, including exposure limits for each portfolio. The 
Company uses a VaR approach to measure general market risk. 
Theoretically, VaR represents the statistical risk of loss the 
Company has to adverse market movements over a one-day time 
horizon. The Company uses the Historical Simulation method to 
calculate VaR for its Covered Positions measured at the ninety-
ninth percentile using a one-year look-back period for 
distributions derived from past market data. The market factors 
used in the calculations include those pertinent to market risks 
inherent in the underlying trading portfolios, principally those that 
affect the Company’s corporate bond trading business, foreign 

currency transaction business, client derivatives business, loan 
trading business and municipal securities business, as well as 
those inherent in the Company’s foreign denominated balances 
and the derivatives used to mitigate the related measurement 
volatility. On average, the Company expects the one-day VaR to 
be exceeded by actual losses two to three times per year related 
to these positions. The Company monitors the accuracy of 
internal VaR models and modeling processes by back-testing 
model performance, regularly updating the historical data used by 
the VaR models and regular model validations to assess the 
accuracy of the models’ input, processing, and reporting 
components. All models are required to be independently 
reviewed and approved prior to being placed in use. If the 
Company were to experience market losses in excess of the 
estimated VaR more often than expected, the VaR models and 
associated assumptions would be analyzed and adjusted. 

The average, high, low and period-end one-day VaR amounts for 
the Company’s Covered Positions were as follows: 

Year Ended December 31 
(Dollars in Millions) 

2021 

2020 

Average  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
High  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Low  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Period-end . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$2 
4 
1 
2 

$2 
3 
1 
2 

The Company did not experience any actual losses for its 
combined Covered Positions that exceeded VaR during the year 
ended December 31, 2021. Given the market volatility in the first 
quarter of 2020 resulting from effects of the COVID-19 pandemic, 
the Company experienced actual losses for its combined 
Covered Positions that exceeded VaR five times during the year 
ended December 31, 2020. The Company stress tests its market 
risk measurements to provide management with perspectives on 
market events that may not be captured by its VaR models, 
including worst case historical market movement combinations 
that have not necessarily occurred on the same date. 

The Company calculates Stressed VaR using the same 
underlying methodology and model as VaR, except that a 
historical continuous one-year look-back period is utilized that 
reflects a period of significant financial stress appropriate to the 
Company’s Covered Positions. The period selected by the 
Company includes the significant market volatility of the last four 
months of 2008. 

The average, high, low and period-end one-day Stressed VaR 
amounts for the Company’s Covered Positions were as follows: 

Year Ended December 31 
(Dollars in Millions) 

2021 

2020 

Average  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
High  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Low  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Period-end . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$7 
9 
5 
7 

$6 
8 
4 
5 

51 

Valuations of positions in client derivatives and foreign 
currency activities are based on discounted cash flow or other 
valuation techniques using market-based assumptions. These 
valuations are compared to third-party quotes or other market 
prices to determine if there are significant variances. Significant 
variances are approved by senior management in the Company’s 
corporate functions. Valuation of positions in the corporate bond 
trading, loan trading and municipal securities businesses are 
based on trader marks. These trader marks are evaluated against 
third-party prices, with significant variances approved by senior 
management in the Company’s corporate functions. 

The Company also measures the market risk of its hedging 

activities related to residential MLHFS and MSRs using the 
Historical Simulation method. The VaRs are measured at the 
ninety-ninth percentile and employ factors pertinent to the market 
risks inherent in the valuation of the assets and hedges. A 
one-year look-back period is used to obtain past market data for 
the models. 

The average, high and low VaR amounts for the residential 
MLHFS and related hedges and the MSRs and related hedges 
were as follows: 

Year Ended December 31 
(Dollars in Millions) 

2021 

2020 

Residential Mortgage Loans Held For Sale 

and Related Hedges 
Average  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
High  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Low  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Mortgage Servicing Rights and Related 

Hedges 
Average  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
High  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Low  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  9 
19 
4 

$  4 
11 
1 

$10 
22 
2 

$19 
54 
1 

Liquidity Risk Management The Company’s liquidity risk 
management process is designed to identify, measure, and 
manage the Company’s funding and liquidity risk to meet its daily 
funding needs and to address expected and unexpected 
changes in its funding requirements. The Company engages in 
various activities to manage its liquidity risk. These activities 
include diversifying its funding sources, stress testing, and 
holding readily-marketable assets which can be used as a source 
of liquidity if needed. In addition, the Company’s profitable 
operations, sound credit quality and strong capital position have 
enabled it to develop a large and reliable base of core deposit 
funding within its market areas and in domestic and global capital 
markets. 

The Company’s Board of Directors approves the Company’s 

liquidity policy. The Risk Management Committee of the 
Company’s Board of Directors oversees the Company’s liquidity 
risk management process and approves a contingency funding 
plan. The ALCO reviews the Company’s liquidity policy and limits, 
and regularly assesses the Company’s ability to meet funding 
requirements arising from adverse company-specific or market 
events. 

The Company’s liquidity policy requires it to maintain 

diversified wholesale funding sources to avoid maturity, entity and 

market concentrations. The Company operates a Cayman 
Islands branch for issuing Eurodollar time deposits. In addition, 
the Company has relationships with dealers to issue national 
market retail and institutional savings certificates and short-term 
and medium-term notes. The Company also maintains a 
significant correspondent banking network and relationships. 
Accordingly, the Company has access to national federal funds, 
funding through repurchase agreements and sources of stable 
certificates of deposit and commercial paper. 

The Company regularly projects its funding needs under 
various stress scenarios and maintains a contingency funding 
plan consistent with the Company’s access to diversified sources 
of contingent funding. The Company maintains a substantial level 
of total available liquidity in the form of on-balance sheet and 
off-balance sheet funding sources. These liquidity sources include 
cash at the Federal Reserve Bank and certain European central 
banks, unencumbered liquid assets, and capacity to borrow from 
the FHLB and at the Federal Reserve Bank’s Discount Window. 
Unencumbered liquid assets in the Company’s investment 
securities portfolio provides asset liquidity through the Company’s 
ability to sell the securities or pledge and borrow against them. At 
December 31, 2021, the fair value of unencumbered investment 
securities totaled $144.0 billion, compared with $125.9 billion at 
December 31, 2020. Refer to Note 5 of the Notes to 
Consolidated Financial Statements and “Balance Sheet Analysis” 
for further information on investment securities maturities and 
trends. Asset liquidity is further enhanced by the Company’s 
practice of pledging loans to access secured borrowing facilities 
through the FHLB and Federal Reserve Bank. At December 31, 
2021, the Company could have borrowed a total of an additional 
$101.0 billion from the FHLB and Federal Reserve Bank based 
on collateral available for additional borrowings. 

The Company’s diversified deposit base provides a sizeable 
source of relatively stable and low-cost funding, while reducing 
the Company’s reliance on the wholesale markets. Total deposits 
were $456.1 billion at December 31, 2021, compared with 
$429.8 billion at December 31, 2020. Refer to Note 12 of the 
Notes to Consolidated Financial Statements and “Balance Sheet 
Analysis” for further information on the maturities, terms and 
trends of the Company’s deposits. 

Additional funding is provided by long-term debt and short-

term borrowings. Long-term debt was $32.1 billion at 
December 31, 2021, and is an important funding source because 
of its multi-year borrowing structure. Refer to Note 14 of the 
Notes to Consolidated Financial Statements for information on 
the terms and maturities of the Company’s long-term debt 
issuances and “Balance Sheet Analysis” for discussion on long-
term debt trends. Short-term borrowings were $11.8 billion at 
December 31, 2021, and supplement the Company’s other 
funding sources. Refer to Note 13 of the Notes to Consolidated 
Financial Statements and “Balance Sheet Analysis” for further 
information on the terms and trends of the Company’s short-term 
borrowings. 

The Company’s ability to raise negotiated funding at 

competitive prices is influenced by rating agencies’ views of the 
Company’s credit quality, liquidity, capital and earnings. Table 21 
details the rating agencies’ most recent assessments. 

52 

TABLE 21  Credit Ratings 

Moody’s 

S&P Global Ratings 

Fitch Ratings 

DBRS Morningstar 

U.S. Bancorp 

Long-term issuer rating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Short-term issuer rating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Senior unsecured debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Subordinated debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Junior subordinated debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

U.S. Bank National Association 

A2 

A2 
A2 
A3 
Baa1 
P-1 

A1 
Long-term issuer rating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
P-1 
Short-term issuer rating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Aa2 
Long-term deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
P-1 
Short-term deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
A1 
Senior unsecured debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
A1 
Subordinated debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
P-1 
Counterparty risk assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . .  Aa3(cr)/P-1(cr) 
A1/P-1 
Counterparty risk rating  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
a1 
Baseline credit assessment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

A+ 
A-1 
A+ 
A 

BBB+ 

AA-
A-1+ 

AA-
A+ 
A-1+ 

AA-
F1+ 
A+ 
A 

BBB+ 
F1+ 

AA-
F1+ 
AA 
F1+ 
AA-

F1+ 

AA 
R-1 (middle) 
AA 
AA (low) 

A 

AA (high) 
R-1 (high) 
AA (high) 

AA (high) 
AA 

In addition to assessing liquidity risk on a consolidated basis, 
the Company monitors the parent company’s liquidity. The parent 
company’s routine funding requirements consist primarily of 
operating expenses, dividends paid to shareholders, debt 
service, repurchases of common stock and funds used for 
acquisitions. The parent company obtains funding to meet its 
obligations from dividends collected from its subsidiaries and the 
issuance of debt and capital securities. The Company establishes 
limits for the minimal number of months into the future where the 
parent company can meet existing and forecasted obligations 
with cash and securities held that can be readily monetized. The 
Company measures and manages this limit in both normal and 
adverse conditions. The Company maintains sufficient funding to 
meet expected capital and debt service obligations for 24 months 
without the support of dividends from subsidiaries and assuming 
access to the wholesale markets is maintained. The Company 
maintains sufficient liquidity to meet its capital and debt service 
obligations for 12 months under adverse conditions without the 
support of dividends from subsidiaries or access to the wholesale 
markets. The parent company is currently well in excess of 
required liquidity minimums. 

Under United States Securities and Exchange Commission 

rules, the parent company is classified as a “well-known 
seasoned issuer,” which allows it to file a registration statement 
that does not have a limit on issuance capacity. “Well-known 
seasoned issuers” generally include those companies with 
outstanding common securities with a market value of at least 
$700 million held by non-affiliated parties or those companies 
that have issued at least $1 billion in aggregate principal amount 
of non-convertible securities, other than common equity, in the 
last three years. However, the parent company’s ability to issue 
debt and other securities under a registration statement filed with 
the United States Securities and Exchange Commission under 

these rules is limited by the debt issuance authority granted by 
the Company’s Board of Directors and/or the ALCO policy. 
At December 31, 2021, parent company long-term debt 
outstanding was $18.9 billion, compared with $20.9 billion at 
December 31, 2020. The decrease was primarily due to 
$3.0 billion of medium-term note repayments, partially offset by 
$1.3 billion of subordinated note issuances. As of December 31, 
2021, there was $2.3 billion of parent company debt scheduled 
to mature in 2022. Future debt maturities may be met through 
medium-term note and capital security issuances and dividends 
from subsidiaries, as well as from parent company cash and cash 
equivalents. 

Dividend payments to the Company by its subsidiary bank are 
subject to regulatory review and statutory limitations and, in some 
instances, regulatory approval. In general, dividends to the parent 
company from its banking subsidiary are limited by rules which 
compare dividends to net income for regulatorily-defined periods. 
For further information, see Note 25 of the Notes to Consolidated 
Financial Statements. 

The Company is subject to a regulatory Liquidity Coverage 
Ratio (“LCR”) requirement which requires banks to maintain an 
adequate level of unencumbered high quality liquid assets to 
meet estimated liquidity needs over a 30-day stressed period. At 
December 31, 2021, the Company was compliant with this 
requirement. 

Beginning July 1, 2021, the Company is also subject to a 
regulatory Net Stable Funding Ratio (“NSFR”) requirement which 
requires banks to maintain a minimum level of stable funding 
based on the liquidity characteristics of their assets, 
commitments, and derivative exposures over a one-year time 
horizon. At December 31, 2021, the Company was compliant 
with this requirement. 

53 

European Exposures The Company provides merchant 
processing and corporate trust services in Europe either directly 
or through banking affiliations in Europe. Revenue generated 
from sources in Europe represented approximately 2 percent of 
the Company’s total net revenue for 2021. Operating cash for 
these businesses is deposited on a short-term basis typically 
with certain European central banks. For deposits placed at 
other European banks, exposure is mitigated by the Company 
placing deposits at multiple banks and managing the amounts 
on deposit at any bank based on institution-specific deposit 
limits. At December 31, 2021, the Company had an aggregate 
amount on deposit with European banks of approximately 
$9.8 billion, predominately with the Central Bank of Ireland and 
Bank of England. 

In addition, the Company provides financing to domestic 
multinational corporations that generate revenue from customers 
in European countries, transacts with various European banks as 
counterparties to certain derivative-related activities, and through 
a subsidiary, manages money market funds that hold certain 
investments in European sovereign debt. Any deterioration in 
economic conditions in Europe is not expected to have a 
significant effect on the Company related to these activities. 

Commitments, Contingent Liabilities and Other Contractual 
Obligations The Company participates in many different 
contractual arrangements which may or may not be recorded on 
its balance sheet, with unrelated or unconsolidated entities, 
under which the Company has an obligation to pay certain 
amounts, provide credit or liquidity enhancements or market risk 
support. These arrangements also include any obligation related 
to a variable interest held in an unconsolidated entity that 
provides financing, liquidity, credit enhancement or market risk 
support. The Company has not utilized private label asset 
securitizations as a source of funding. 

In the ordinary course of business, the Company enters into 
contractual obligations that may require future cash payments, 
including funding for customer loan requests, customer deposit 
maturities and withdrawals, debt service, leases for premises 
and equipment, and other cash commitments including $3.3 
billion of contractual interest payments at December 31, 2021. 
Refer to Notes 7, 12, 14, 17 and 23 in the Notes to 
Consolidated Financial Statements for information on the 
Company’s operating lease obligations, deposits, long-term 
debt, benefit obligations and guarantees and other 
commitments, respectively. 

Commitments to extend credit are legally binding and 
generally have fixed expiration dates or other termination 
clauses. Many of the Company’s commitments to extend credit 
expire without being drawn and, therefore, total commitment 
amounts do not necessarily represent future liquidity 
requirements or the Company’s exposure to credit loss. 
Commitments to extend credit also include consumer credit lines 
that are cancelable upon notification to the consumer. Total 
contractual amounts of commitments to extend credit at 
December 31, 2021 were $355.1 billion. The Company also 
issues and confirms various types of letters of credit, including 

standby and commercial. Total contractual amounts of letters of 
credit at December 31, 2021 were $10.5 billion. For more 
information on the Company’s commitments to extend credit 
and letters of credit, refer to Note 23 in the Notes to 
Consolidated Financial Statements. 

The Company’s off-balance sheet arrangements with 
unconsolidated entities primarily consist of private investment 
funds or partnerships that make equity investments, provide 
debt financing or support community-based investments in 
tax-advantaged projects. In addition to providing investment 
returns, these arrangements in many cases assist the Company 
in complying with requirements of the Community Reinvestment 
Act. The investments in these entities generate a return primarily 
through the realization of federal and state income tax credits 
and other tax benefits, such as tax deductions from operating 
losses of the investments, over specified time periods. The 
entities in which the Company invests are generally considered 
variable interest entities (“VIEs”). The Company’s recorded 
investment in these entities, net of contractual equity investment 
commitments of $1.9 billion, was $2.6 billion at December 31, 
2021. 

The Company also has non-controlling financial investments 

in private funds and partnerships considered VIEs. The 
Company’s recorded investment in these entities was 
approximately $40 million at December 31, 2021, and the 
Company had unfunded commitments to invest an additional 
$44 million. For more information on the Company’s interests in 
unconsolidated VIEs, refer to Note 8 in the Notes to 
Consolidated Financial Statements. 

Guarantees are contingent commitments issued by the 
Company to customers or other third parties requiring the 
Company to perform if certain conditions exist or upon the 
occurrence or nonoccurrence of a specified event, such as a 
scheduled payment to be made under contract. The Company’s 
primary guarantees include commitments from securities lending 
activities in which indemnifications are provided to customers; 
indemnification or buy-back provisions related to sales of loans 
and tax credit investments; and merchant charge-back 
guarantees through the Company’s involvement in providing 
merchant processing services. For certain guarantees, the 
Company may have access to collateral to support the 
guarantee, or through the exercise of other recourse provisions, 
be able to offset some or all of any payments made under these 
guarantees. 

The Company and certain of its subsidiaries, along with other 

Visa U.S.A. Inc. member banks, have a contingent guarantee 
obligation to indemnify Visa Inc. for potential losses arising from 
antitrust lawsuits challenging the practices of Visa U.S.A. Inc. 
and MasterCard International. The indemnification by the 
Company and other Visa U.S.A. Inc. member banks has no 
maximum amount. Refer to Note 23 in the Notes to 
Consolidated Financial Statements for further details regarding 
guarantees, other commitments, and contingent liabilities, 
including maximum potential future payments and current 
carrying amounts. 

54 

Capital Management The Company is committed to managing 
capital to maintain strong protection for depositors and creditors 
and for maximum shareholder benefit. The Company continually 
assesses its business risks and capital position. The Company 
also manages its capital to exceed regulatory capital 
requirements for banking organizations. To achieve its capital 
goals, the Company employs a variety of capital management 
tools, including dividends, common share repurchases, and the 
issuance of subordinated debt, non-cumulative perpetual 
preferred stock, common stock and other capital instruments. 
The Company repurchased approximately 28 million shares 

of its common stock in 2021, compared with approximately 
31 million shares in 2020. The average price paid for the shares 
repurchased in 2021 was $54.18 per share, compared with 
$53.32 per share in 2020. Beginning in March of 2020 and 
continuing through the remainder of 2020, the Company 
suspended all common stock repurchases except for those 
done exclusively in connection with its stock-based 
compensation programs. This action was initially taken to 
maintain strong capital levels given the impact and uncertainties 
of COVID-19 on the economy and global markets. Due to 
continued economic uncertainty, the Federal Reserve Board 
implemented measures beginning in the third quarter of 2020 
and extending through the second quarter of 2021, restricting 
capital distributions of all large bank holding companies, 
including the Company. These restrictions limited the aggregate 
amount of common stock dividends and share repurchases to 
an amount that did not exceed the average net income of the 
four preceding calendar quarters. Based on the results of the 
December 2020 Federal Reserve Board Stress Test, the 
Company announced on December 22, 2020 that its Board of 
Directors had approved an authorization to repurchase 
$3.0 billion of its common stock beginning January 1, 2021, and 
repurchased $1.5 billion of its common stock during the first six 
months of 2021 under this program. The Company suspended 
all common stock repurchases at the beginning of the third 
quarter of 2021, except for those done exclusively in connection 
with its stock-based compensation programs, due to its recently 
announced pending acquisition of MUFG Union Bank’s core 
regional banking franchise. The Company does not expect to 
commence repurchasing its common stock again until the 
second half of 2022, or after the acquisition closes in order to 
build capital prior to the acquisition. 

Based on the results of the 2021 Federal Reserve Board 
Annual Stress Test, the Company announced on September 14, 
2021 that its Board of Directors had approved a regular quarterly 
dividend of $0.46 per common share. This represented a 
9.5 percent increase over the previous dividend rate per 
common share of $0.42 per quarter. 

The Company will continue to monitor its capital position and 

may adjust its capital distributions based on economic 
conditions and its financial performance. Capital distributions, 
including dividends and stock repurchases, are subject to the 
approval of the Company’s Board of Directors and will align with 
regulatory requirements. For a more complete analysis of 

activities impacting shareholders’ equity and capital 
management programs, refer to Note 15 of the Notes to 
Consolidated Financial Statements. 

Total U.S. Bancorp shareholders’ equity was $54.9 billion at 

December 31, 2021, compared with $53.1 billion at 
December 31, 2020. The increase was primarily the result of 
corporate earnings, partially offset by changes in unrealized gains 
and losses on available-for-sale investment securities included in 
other comprehensive income (loss), dividends and common 
share repurchases. 

The regulatory capital requirements effective for the Company 
follow Basel III, with the Company being subject to calculating its 
capital adequacy as a percentage of risk-weighted assets under 
the standardized approach. Under Basel III, banking regulators 
define minimum capital requirements for banks and financial 
services holding companies. These requirements are expressed 
in the form of a minimum common equity tier 1 capital ratio, tier 1 
capital ratio, total risk-based capital ratio, tier 1 leverage ratio and 
a tier 1 total leverage exposure, or supplementary leverage, ratio. 
The Company’s minimum required level for these ratios at 
December 31, 2021, which include a stress capital buffer of 
2.5 percent for the common equity tier 1 capital, tier 1 capital and 
total capital ratios, was 7.0 percent, 8.5 percent, 10.5 percent, 
4.0 percent, and 3.0 percent, respectively. The Company targets 
its regulatory capital levels, at both the bank and bank holding 
company level, to exceed the “well-capitalized” threshold for 
these ratios under the FDIC Improvement Act prompt corrective 
action provisions that are applicable to all banks. At 
December 31, 2021, the minimum “well-capitalized” thresholds 
under the prompt corrective action framework for the common 
equity tier 1 capital ratio, tier 1 capital ratio, total risk-based 
capital ratio, tier 1 leverage ratio, and tier 1 total leverage 
exposure ratio was 6.5 percent, 8.0 percent, 10.0 percent, 
5.0 percent, and 3.0 percent, respectively. Beginning in 2020, the 
Company elected to adopt a rule issued in 2020 by its regulators 
which permits banking organizations who adopt accounting 
guidance related to the impairment of financial instruments based 
on the current expected credit losses (“CECL”) methodology 
during 2020, the option to defer the impact of the effect of that 
guidance at adoption plus 25 percent of its quarterly credit 
reserve increases over the next two years on its regulatory capital 
requirements, followed by a three-year transition period to phase 
in the cumulative deferred impact. As of December 31, 2021, the 
Company’s bank subsidiary met all regulatory capital ratios to be 
considered “well-capitalized”. There are no conditions or events 
since December 31, 2021 that management believes have 
changed the risk-based category of its covered subsidiary bank. 

As an approved mortgage seller and servicer, U.S. Bank National 

Association, through its mortgage banking division, is required to 
maintain various levels of shareholder’s equity, as specified by 
various agencies, including the United States Department of 
Housing and Urban Development, Government National Mortgage 
Association, Federal Home Loan Mortgage Corporation and the 
Federal National Mortgage Association. At December 31, 2021, 
U.S. Bank National Association met these requirements. 

55 

TABLE 22  Regulatory Capital Ratios 
At December 31 (Dollars in Millions) 

Basel III standardized approach: 

2021 

2020 

Common equity tier 1 capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  41,701 
48,516 
Tier 1 capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
56,250 
Total risk-based capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
418,571 
Risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  38,045 
44,474 
52,602 
393,648 

Common equity tier 1 capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total risk-based capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of adjusted quarterly average assets (leverage ratio)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of total on- and off-balance sheet leverage exposure (total leverage exposure ratio) . . . . . . . 

10.0% 
11.6 
13.4 
8.6 
6.9 

9.7% 

11.3 
13.4 
8.3 
7.3 

Table 22 provides a summary of statutory regulatory capital 
ratios in effect for the Company at December 31, 2021 and 2020. 
All regulatory ratios exceeded regulatory “well-capitalized” 
requirements. 

The Company believes certain other capital ratios are useful in 

evaluating its capital adequacy. At December 31, 2021, the 
Company’s tangible common equity, as a percent of tangible 
assets and as a percent of risk-weighted assets determined in 
accordance with transitional regulatory capital requirements 
related to the CECL methodology under the standardized 
approach, was 6.8 percent and 9.2 percent, respectively, 
compared with 6.9 percent and 9.5 percent at December 31, 
2020, respectively. In addition, the Company’s common equity 
tier 1 capital to risk-weighted assets ratio, reflecting the full 
implementation of the CECL methodology was 9.6 percent at 
December 31, 2021, compared with 9.3 percent at 
December 31, 2020. Refer to “Non-GAAP Financial Measures” 
beginning on page 60 for further information on these other 
capital ratios. 

Line of Business Financial Review 

The Company’s major lines of business are Corporate and 
Commercial Banking, Consumer and Business Banking, Wealth 
Management and Investment Services, Payment Services, and 
Treasury and Corporate Support. These operating segments are 
components of the Company about which financial information is 
prepared and is evaluated regularly by management in deciding 
how to allocate resources and assess performance. 

Basis for Financial Presentation Business line results are 
derived from the Company’s business unit profitability reporting 
systems by specifically attributing managed balance sheet assets, 
deposits and other liabilities and their related income or expense. 
Refer to Note 24 of the Notes to Consolidated Financial 
Statements for further information on the business lines’ basis for 
financial presentation. 

Designations, assignments and allocations change from time 

to time as management systems are enhanced, methods of 
evaluating performance or product lines change or business 
segments are realigned to better respond to the Company’s 
diverse customer base. During 2021, certain organization and 

methodology changes were made and, accordingly, 2020 results 
were restated and presented on a comparable basis. 

Corporate and Commercial Banking Corporate and 
Commercial Banking offers lending, equipment finance and small-
ticket leasing, depository services, treasury management, capital 
markets services, international trade services and other financial 
services to middle market, large corporate, commercial real 
estate, financial institution, non-profit and public sector clients. 
Corporate and Commercial Banking contributed $1.6 billion of 
the Company’s net income in 2021, or a decrease of $33 million 
(2.0 percent), compared with 2020. 

Net revenue decreased $593 million (13.1 percent) in 2021, 

compared with 2020. Net interest income, on a taxable-
equivalent basis, decreased $511 million (15.0 percent) in 2021, 
compared with 2020, primarily due to the impact of declining 
interest rates on the margin benefit from deposits as well as lower 
average loan balances, partially offset by favorable deposit mix 
with higher noninterest-bearing deposit balances and slightly 
higher loan spreads. Noninterest income decreased $82 million 
(7.3 percent) in 2021, compared with 2020, primarily driven by 
lower capital markets activities and trading revenue, partially 
offset by continued stronger treasury management fees due to 
core growth driven by the economic recovery. 

Noninterest expense decreased $33 million (1.9 percent) in 

2021, compared with 2020, primarily due to lower FDIC 
insurance expense and higher capitalized loan costs, partially 
offset by an increase in net shared services expense driven by 
investment in infrastructure and technology development. The 
provision for credit losses decreased $515 million (85.3 percent) 
in 2021, compared with 2020, primarily due to a decrease in the 
reserve allocation driven by improving portfolio credit quality in 
2021, compared with deteriorating credit quality in 2020. 

Consumer and Business Banking Consumer and Business 
Banking delivers products and services through banking offices, 
telephone servicing and sales, on-line services, direct mail, ATM 
processing and mobile devices. It encompasses community 
banking, metropolitan banking and indirect lending, as well as 
mortgage banking. Consumer and Business Banking contributed 
$2.3 billion of the Company’s net income in 2021, or a decrease 
of $103 million (4.3 percent), compared with 2020. 

56 

Net revenue decreased $358 million (4.0 percent) in 2021, 

compared with 2020. Net interest income, on a taxable-
equivalent basis, increased $318 million (5.5 percent) in 2021, 
compared with 2020, reflecting continued strong growth in 
deposit balances as well as favorable deposit mix, favorable loan 
spreads driven by growth in installment loans, and higher loan 
fees driven by loan forgiveness related to the SBA’s Paycheck 
Protection Program. These increases in net interest income were 
partially offset by lower deposit spreads and loan balances. 
Noninterest income decreased $676 million (21.3 percent) in 
2021, compared with 2020, primarily due to lower mortgage 
banking revenue reflecting lower application volume and related 
gain on sale margins as refinancing activities declined, along with 
a reduction in the fair value of MSRs, net of hedging activities, 
partially offset by higher gains on GNMA loan sales and higher 
retail product fees driven by retail leasing end of term residual 
gains. 

Noninterest expense increased $216 million (3.9 percent) in 

2021, compared with 2020, primarily due to increases in net 
shared services expense due to investments in digital capabilities 
and higher compensation expense related to merit increases, 
business growth and revenue-related compensation driven by 
business production. The provision for credit losses decreased 
$435 million in 2021, compared with 2020, due to a decrease in 
the reserve allocation reflecting improved credit quality in the 
current year. 

Wealth Management and Investment Services Wealth 
Management and Investment Services provides private banking, 
financial advisory services, investment management, retail 
brokerage services, insurance, trust, custody and fund servicing 
through four businesses: Wealth Management, Global Corporate 
Trust & Custody, U.S. Bancorp Asset Management and 
Fund Services. Wealth Management and Investment Services 
contributed $837 million of the Company’s net income in 2021, 
or a decrease of $104 million (11.1 percent), compared with 
2020. 

Net revenue decreased $45 million (1.4 percent) in 2021, 

compared with 2020. Net interest income, on a taxable-
equivalent basis, decreased $244 million (19.6 percent) in 2021, 
compared with 2020, primarily due to the declining margin benefit 
from deposits, partially offset by higher noninterest-bearing 
deposit balances driving favorable deposit mix, as well as higher 
average loan balances. Noninterest income increased 
$199 million (9.8 percent) in 2021, compared with 2020, primarily 
due to core business growth in trust and investment 

management fees and investment products fees, both driven by 
favorable market conditions, partially offset by higher fee waivers 
related to money market funds. 

Noninterest expense increased $86 million (4.4 percent) in 

2021, compared with 2020, reflecting higher compensation 
expense as a result of merit increases, higher performance-based 
incentives related to investment sales volumes and core business 
growth, and an increase in net shared services expense, partially 
offset by lower other noninterest expense due to the allocation to 
the business line of previously reserved legal matters in 2020. The 
provision for credit losses increased $7 million (17.5 percent) in 
2021, compared with 2020, due to increased loan loss provisions 
supporting stronger balance sheet growth in 2021 compared to 
2020. 

Payment Services Payment Services includes consumer and 
business credit cards, stored-value cards, debit cards, corporate, 
government and purchasing card services, consumer lines of 
credit and merchant processing. Payment Services contributed 
$1.7 billion of the Company’s net income in 2021, or an increase 
of $420 million (32.3 percent), compared with 2020. 

Net revenue increased $322 million (5.7 percent) in 2021, 

compared with 2020. Net interest income, on a taxable-
equivalent basis, decreased $104 million (4.1 percent) in 2021, 
compared with 2020, primarily due to lower loan balances and 
yields driven by higher credit card payment rates by customers. 
Noninterest income increased $426 million (13.6 percent) in 
2021, compared with 2020, mainly due to continued 
strengthening of consumer and business spending across most 
sectors driven by government stimulus, local jurisdictions 
reducing restrictions and consumer behaviors normalizing. As a 
result, there was strong growth in merchant processing services 
revenue driven by increased sales volume and higher merchant 
fees, partially offset by higher rebates. There was also solid 
growth in corporate payment products revenue driven by 
improving business spending across all product groups. Credit 
and debit card revenue increased, driven by stronger sales 
volume and fee activity. 

Noninterest expense increased $93 million (2.8 percent) in 
2021, compared with 2020, due to lower marketing costs during 
2020 reflecting the timing of marketing campaigns, along with 
incremental costs related to the prepaid card business in 2021. 
The provision for credit losses decreased $332 million (48.8 
percent) in 2021, compared with 2020, primarily driven by 
improved credit quality in 2021. 

57 

TABLE 23  Line of Business Financial Performance 

Year Ended December 31 
(Dollars in Millions) 

Condensed Income Statement 
Net interest income (taxable-equivalent basis)  . . . . . . . . . . . . . 
Noninterest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Noninterest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total noninterest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Income before provision and income taxes . . . . . . . . . . . . . . . . 
Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Income (loss) before income taxes  . . . . . . . . . . . . . . . . . . . . . . 
Income taxes and taxable-equivalent adjustment  . . . . . . . . . . . 

Net income (loss)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net (income) loss attributable to noncontrolling interests  . . . . . 

Corporate and 
Commercial Banking 

Consumer and 
Business Banking 

2021 

2020 

Percent 
Change 

2021 

2020 

Percent 
Change 

$  2,900 
1,035 

$  3,411 
1,117 

(15.0)% 
(7.3) 

$  6,077 
2,501 

$  5,759 
3,177 

3,935 
1,678 
— 

1,678 

2,257 
89 

2,168 
542 

1,626 
— 

4,528 
1,711 
— 

1,711 

2,817 
604 

2,213 
554 

1,659 
— 

(13.1) 
(1.9) 
— 

(1.9) 

(19.9) 
(85.3) 

(2.0) 
(2.2) 

(2.0) 
— 

(2.0) 

8,578 
5,690 
12 

5,702 

2,876 
(144) 

3,020 
755 

2,265 
— 

8,936 
5,470 
16 

5,486 

3,450 
291 

3,159 
791 

2,368 
— 

$  2,265 

$  2,368 

5.5% 

(21.3) 

(4.0) 
4.0 
(25.0) 

3.9 

(16.6) 
* 

(4.4) 
(4.6) 

(4.3) 
— 

(4.3) 

Net income (loss) attributable to U.S. Bancorp  . . . . . . . . . . . . . 

$  1,626 

$  1,659 

Average Balance Sheet 
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  78,351 
24,819 
26 
— 
12 

$  89,841 
25,692 
19 
— 
11 

(12.8)% 
(3.4) 
36.8 
— 
9.1 

$  8,656 
10,944 
67,442 
— 
54,040 

$  9,127 
11,977 
67,981 
— 
52,174 

(5.2)% 
(8.6) 
(.8) 
— 
3.6 

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Noninterest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Interest checking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Savings products  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Time deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total U.S. Bancorp shareholders’ equity  . . . . . . . . . . . . . . . . . . 

103,208 
1,715 
5 
115,194 
61,272 
14,306 
47,815 
9,125 

132,518 
13,928 

115,563 
1,647 
6 
128,038 
44,309 
14,359 
54,578 
19,201 

132,447 
15,063 

(10.7) 
4.1 
(16.7) 
(10.0) 
38.3 
(.4) 
(12.4) 
(52.5) 

.1 
(7.5) 

141,082 
3,428 
2,760 
161,571 
33,855 
69,718 
75,404 
13,312 

192,289 
12,337 

141,259 
3,500 
2,105 
159,191 
30,467 
55,512 
62,702 
13,322 

162,003 
12,739 

(.1) 
(2.1) 
31.1 
1.5 
11.1 
25.6 
20.3 
(.1) 

18.7 
(3.2) 

*  Not meaningful 

58 

Wealth Management and 
Investment Services 

Payment 
Services 

Treasury and 
Corporate Support 

Consolidated 
Company 

2021 

2020 

Percent 
Change 

2021 

2020 

Percent 
Change 

2021 

2020 

Percent 
Change 

2021 

2020 

Percent 
Change 

$  1,002  $  1,246 
2,022 

2,221 

(19.6)% 
9.8 

$  2,458  $  2,562 
3,124 

3,550 

(4.1)% 
13.6 

$ 

$ 

163 
920 

$  12,600 
10,227 

$  12,924 
10,401 

(2.5)% 
(1.7) 

3,223 
2,045 
14 

3,268 
1,961 
12 

(1.4) 
4.3 
16.7 

6,008 
3,231 
133 

5,686 
3,123 
148 

5.7 
3.5 
(10.1) 

2,059 

1,973 

4.4 

3,364 

3,271 

2.8 

1,164 
47 

1,117 
280 

837 
— 

1,295 
40 

1,255 
314 

941 
—

(10.1) 
17.5 

(11.0) 
(10.8) 

(11.1) 
— 

2,644 
349 

2,295 
575 

1,720 
—

2,415 
681 

1,734 
434 

1,300 
— 

$ 

837  $ 

941 

(11.1) 

$  1,720  $  1,300 

9.5 
(48.8) 

32.4 
32.5 

32.3 
— 

32.3 

(54) 
961 

907 
928 
— 

928 

(21) 
2,190 

(2,211) 
(928) 

(1,283) 
(26) 

*% 

(4.3) 

19.4 
(.3) 
— 

(.3) 

* 
* 

* 
* 

* 
15.4 

1,083 
925 
—

925 

158 
(1,514) 

1,672 
135 

1,537 
(22) 

22,827 
13,569 
159 

23,325 
13,193 
176 

13,728 

13,369 

9,099 
(1,173) 

10,272 
2,287 

7,985 
(22) 

9,956 
3,806 

6,150 
1,165 

4,985 
(26) 

(2.1) 
2.8 
(9.7) 

2.7 

(8.6) 
* 

67.0 
96.3 

60.2 
15.4 

60.6 

$  1,515 

$ 

(1,309) 

* 

$  7,963 

$  4,959 

$  5,407  $  4,755 
738 
5,664 
—
4,299 

735 
7,159 
— 
4,796 

13.7% 
(.4) 
26.4 
— 
11.6 

$  9,004  $  8,936 
— 
— 
22,332 
271 

—
—
21,645 
207 

.8% 
— 
— 
(3.1) 
(23.6) 

$  1,437 
2,283 
2
—
—

$  1,308 
2,141 
3 
— 
— 

9.9% 
6.6 
(33.3) 
— 
— 

$102,855 
38,781 
74,629 
21,645 
59,055 

$113,967 
40,548 
73,667 
22,332 
56,755 

(9.8)% 
(4.4) 
1.3 
(3.1) 
4.1 

18,097 
1,628 
84 
21,236 
24,587 
18,605 
55,243 
1,770 

100,205 
3,154 

15,456 
1,617 
39
18,564 
17,149 
14,147 
59,768 
3,610 

94,674 
2,936 

17.1 
.7 
* 
14.4 
43.4 
31.5 
(7.6) 
(51.0) 

5.8 
7.4 

30,856 
3,185 
508 
36,553 
4,861 
—
145 
—

5,006 
7,643 

31,539 
3,060 
581 
36,497 
4,351 
— 
120 
1 

4,472 
7,462 

(2.2) 
4.1 
(12.6) 
.2 
11.7 
— 
20.8 
* 

11.9 
2.4 

3,722 
—
—
221,978 
2,629 
569 
780 
285 

4,263 
16,748 

3,452 
— 
— 
188,917 
2,263 
258 
760 
1,738 

5,019 
14,046 

7.8 
— 
— 
17.5 
16.2 
* 
2.6 
(83.6) 

(15.1) 
19.2 

296,965 
9,956 
3,357 
556,532 
127,204 
103,198 
179,387 
24,492 

434,281 
53,810 

307,269 
9,824 
2,731 
531,207 
98,539 
84,276 
177,928 
37,872 

398,615 
52,246 

(3.4) 
1.3 
22.9 
4.8 
29.1 
22.5 
.8 
(35.3) 

8.9 
3.0 

59 

Treasury and Corporate Support Treasury and Corporate 
Support includes the Company’s investment portfolios, funding, 
capital management, interest rate risk management, income 
taxes not allocated to the business lines, including most 
investments in tax-advantaged projects, and the residual 
aggregate of those expenses associated with corporate activities 
that are managed on a consolidated basis. Treasury and 
Corporate Support recorded net income of $1.5 billion in 2021, 
compared with a net loss of $1.3 billion in 2020. 

Net revenue increased $176 million (19.4 percent) in 2021, 

compared with 2020. Net interest income, on a taxable-
equivalent basis, increased $217 million in 2021, compared with 
2020, due to favorable funding and deposit mix. Noninterest 
income decreased $41 million (4.3 percent) in 2021, compared 
with 2020, reflecting lower securities gains and changes in other 
noninterest income due to lower equity investment income and 
lower gains on sales of businesses in 2021, offset by the impact 
of asset impairments in 2020 as a result of branch closures. 
Noninterest expense decreased $3 million (0.3 percent) in 
2021, compared with 2020, primarily due to lower COVID-19 
related expenses compared with the prior year, including 
recognizing liabilities related to future delivery exposures for 
merchant and airline processing, lower net shared services 
expense, lower amortization related to tax-advantaged 
investments and lower severance and other accruals. These 
decreases were partially offset by higher compensation expense 
as a result of higher performance-based incentives and merit 
increases, as well as higher employee benefits driven by higher 
medical claims. The provision for credit losses was $3.7 billion 
lower in 2021, compared with 2020, reflecting the residual impact 
of changes in the allowance for credit losses being impacted by 
improving economic conditions in the current year, compared to 
deteriorating conditions in the prior year. 

Income taxes are assessed to each line of business at a 
managerial tax rate of 25.0 percent with the residual tax expense 
or benefit to arrive at the consolidated effective tax rate included 
in Treasury and Corporate Support. 

Non-GAAP Financial Measures 

In addition to capital ratios defined by banking regulators, the 
Company considers various other measures when evaluating 
capital utilization and adequacy, including: 

– Tangible common equity to tangible assets, 

– Tangible common equity to risk-weighted assets, and 

– Common equity tier 1 capital to risk-weighted assets, reflecting 

the full implementation of the CECL methodology. 

These capital measures are viewed by management as useful 

additional methods of evaluating the Company’s utilization of its 
capital held and the level of capital available to withstand 
unexpected negative market or economic conditions. 
Additionally, presentation of these measures allows investors, 
analysts and banking regulators to assess the Company’s capital 
position relative to other financial services companies. These 
capital measures are not defined in generally accepted 
accounting principles (“GAAP”), or are not currently effective or 
defined in banking regulations. In addition, certain of these 
measures differ from currently effective capital ratios defined by 
banking regulations principally in that the currently effective ratios, 
which are subject to certain transitional provisions, temporarily 
exclude the impact of the 2020 adoption of accounting guidance 
related to impairment of financial instruments based on the CECL 
methodology. As a result, these capital measures disclosed by 
the Company may be considered non-GAAP financial measures. 
Management believes this information helps investors assess 
trends in the Company’s capital adequacy. 

The Company also discloses net interest income and related 
ratios and analysis on a taxable-equivalent basis, which may also 
be considered non-GAAP financial measures. The Company 
believes this presentation to be the preferred industry 
measurement of net interest income as it provides a relevant 
comparison of net interest income arising from taxable and 
tax-exempt sources. In addition, certain performance measures, 
including the efficiency ratio and net interest margin utilize net 
interest income on a taxable-equivalent basis. 

There may be limits in the usefulness of these measures to 

investors. As a result, the Company encourages readers to 
consider the consolidated financial statements and other financial 
information contained in this report in their entirety, and not to rely 
on any single financial measure. 

60 

The following table shows the Company’s calculation of these non-GAAP financial measures: 

At December 31 (Dollars in Millions) 

2021 

2020 

Total equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  55,387 
(6,371) 
Preferred stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(469) 
Noncontrolling interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Goodwill (net of deferred tax liability)(1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(9,323) 
(785) 
Intangible assets, other than mortgage servicing rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Tangible common equity(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

38,439 

Common equity tier 1 capital, determined in accordance with transitional regulatory capital requirements related to 

the CECL methodology implementation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Adjustments(2)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Common equity tier 1 capital, reflecting the full implementation of the CECL methodology(b)  . . . . . . . . . . . . . . . . . . . . 
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Goodwill (net of deferred tax liability)(1)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Intangible assets, other than mortgage servicing rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

41,701 
(1,733) 

39,968 
573,284 
(9,323) 
(785) 

Tangible assets(c)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

563,176 

Risk-weighted assets, determined in accordance with prescribed regulatory capital requirements effective for the 

Company(d) 

Adjustments(3)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

418,571 
(357) 

Risk-weighted assets, reflecting the full implementation of the CECL methodology(e)  . . . . . . . . . . . . . . . . . . . . . . . . . . 

418,214 

$  53,725 
(5,983) 
(630) 
(9,014) 
(654) 

37,444 

38,045 
(1,733) 

36,312 
553,905 
(9,014) 
(654) 

544,237 

393,648 
(1,471) 

392,177 

Ratios 
Tangible common equity to tangible assets(a)/(c)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tangible common equity to risk-weighted assets(a)/(d)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Common equity tier 1 capital to risk-weighted assets, reflecting the full implementation of the CECL methodology(b)/(e)  . . . . . 

6.8% 
9.2 
9.6 

6.9% 
9.5 
9.3 

Net interest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 12,494 
106 
Taxable-equivalent adjustment(4)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 12,825 
99 

$ 13,052 
103 

Net interest income, on a taxable-equivalent basis  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net interest income, on a taxable-equivalent basis (as calculated above)  . . . . . . . . . . . . . . . . . . . . . . . . . 
Noninterest income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less: Securities gains (losses), net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net revenue, excluding net securities gains (losses)(f)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Noninterest expense(g)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Efficiency ratio(g)/(f)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

12,600 
12,600 
10,227 
103 

22,724 
13,728 

12,924 
12,924 
10,401 
177 

23,148 
13,369 

13,155 
13,155 
9,831 
73 

22,913 
12,785 

60.4% 

57.8% 

55.8% 

Year Ended December 31 

2021 

2020 

2019 

Year Ended December 31, 2021 

Net Revenue 

Net Revenue as a Percent of 
the Consolidated Company 

Net Revenue as a Percent of the 
Consolidated Company Excluding 
Treasury and Corporate Support 

Corporate and Commercial Banking  . . . . . . . . . . . . . . . . . . . . . . .  $ 
Consumer and Business Banking  . . . . . . . . . . . . . . . . . . . . . . . . . 
Wealth Management and Investment Services  . . . . . . . . . . . . . . . 
Payment Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Treasury and Corporate Support  . . . . . . . . . . . . . . . . . . . . . . . . . . 

Consolidated Company  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Less: Treasury and Corporate Support  . . . . . . . . . . . . . . . . . . . . . 

3,935 
8,578 
3,223 
6,008 

1,083 

22,827 

1,083 

Consolidated Company excluding Treasury and Corporate 

Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

21,744 

17% 
38 
14 
26 

5 

100% 

(1)  Includes goodwill related to certain investments in unconsolidated financial institutions per prescribed regulatory requirements. 
(2)  Includes the estimated increase in the allowance for credit losses related to the adoption of the CECL methodology net of deferred taxes. 
(3)  Includes the impact of the estimated increase in the allowance for credit losses related to the adoption of the CECL methodology. 
(4)  Based on federal income tax rate of 21 percent for those assets and liabilities whose income or expense is not included for federal income tax purposes. 

18% 
39 
15 
28 

100% 

61 

Accounting Changes 

Note 2 of the Notes to Consolidated Financial Statements 
discusses accounting standards recently issued but not yet 
required to be adopted and the expected impact of these 
changes in accounting standards. To the extent the adoption of 
new accounting standards materially affects the Company’s 
financial condition or results of operations, the impacts are 
discussed in the applicable section(s) of the Management’s 
Discussion and Analysis and the Notes to Consolidated Financial 
Statements. 

Critical Accounting Policies 

The accounting and reporting policies of the Company comply 
with accounting principles generally accepted in the United States 
and conform to general practices within the banking industry. The 
preparation of financial statements in conformity with GAAP 
requires management to make estimates and assumptions. The 
Company’s financial position and results of operations can be 
affected by these estimates and assumptions, which are integral 
to understanding the Company’s financial statements. Critical 
accounting policies are those policies management believes are 
the most important to the portrayal of the Company’s financial 
condition and results, and require management to make 
estimates that are difficult, subjective or complex. Most 
accounting policies are not considered by management to be 
critical accounting policies. Several factors are considered in 
determining whether or not a policy is critical in the preparation of 
financial statements. These factors include, among other things, 
whether the estimates are significant to the financial statements, 
the nature of the estimates, the ability to readily validate the 
estimates with other information (including third-party sources or 
available prices), sensitivity of the estimates to changes in 
economic conditions and whether alternative accounting 
methods may be utilized under GAAP. Management has 
discussed the development and the selection of critical 
accounting policies with the Company’s Audit Committee. 

Significant accounting policies are discussed in Note 1 of the 

Notes to Consolidated Financial Statements. Those policies 
considered to be critical accounting policies are described below. 

Allowance for Credit Losses Management’s evaluation of the 
appropriate allowance for credit losses is often the most critical of 
all the accounting estimates for a banking institution. It is an 
inherently subjective process impacted by many factors as 
discussed throughout the Management’s Discussion and 
Analysis section of the Annual Report. 

The methods utilized to estimate the allowance for credit 

losses, key assumptions and quantitative and qualitative 
information considered by management in determining the 
appropriate allowance for credit losses at December 31, 2021 are 
discussed in the “Credit Risk Management” section. Although 
methodologies utilized to determine each element of the 
allowance reflect management’s assessment of credit risk, 
imprecision exists in these measurement tools due in part to 

subjective judgments involved and an inherent lag in the data 
available to quantify current conditions and events that affect 
credit loss reserve estimates. 

Given the many quantitative variables and subjective factors 
affecting the credit portfolio, changes in the allowance for credit 
losses may not directly coincide with changes in the risk ratings 
of the credit portfolio reflected in the risk rating process. This is in 
part due to the timing of the risk rating process in relation to 
changes in the business cycle, the exposure and mix of loans 
within risk rating categories, levels of nonperforming loans and 
the timing of charge-offs and expected recoveries. The allowance 
for credit losses on commercial lending segment loans measures 
the expected loss content on the remaining portfolio exposure, 
while nonperforming loans and net charge-offs are measures of 
specific impairment events that have already been confirmed. 
Therefore, the degree of change in the forward-looking expected 
loss in the commercial lending allowance may differ from the level 
of changes in nonperforming loans and net charge-offs. 
Management maintains an appropriate allowance for credit losses 
by updating allowance rates to reflect changes in expected 
losses, including expected changes in economic or business 
cycle conditions. Some factors considered in determining the 
appropriate allowance for credit losses are more readily 
quantifiable while other factors require extensive qualitative 
judgment in determining the overall level of the allowance for 
credit losses. 

The Company considers a range of economic scenarios in its 
determination of the allowance for credit losses. These scenarios 
are constructed with interrelated projections of multiple economic 
variables, and loss estimates are produced that consider the 
historical correlation of those economic variables with credit 
losses, and also the expectation that conditions will eventually 
normalize over the longer run. Scenarios worse than the 
Company’s expected outcome at December 31, 2021 include 
risks that government stimulus in response to the COVID-19 
pandemic is less effective than expected, or that a longer or more 
severe health crisis prolongs the downturn in economic activity, 
potentially reducing the number of businesses that are ultimately 
able to continue operations after the crisis has passed. 

Under the range of economic scenarios considered, the 

allowance for credit losses would have been lower by 
$832 million or higher by $1.5 billion. This range reflects the 
sensitivity of the allowance for credit losses specifically related to 
the scenarios and weights considered as of December 31, 2021, 
and does not consider other potential adjustments that could 
increase or decrease loss estimates calculated using alternative 
economic scenarios. 

Because several quantitative and qualitative factors are 
considered in determining the allowance for credit losses, these 
sensitivity analyses do not necessarily reflect the nature and 
extent of future changes in the allowance for credit losses. They 
are intended to provide insights into the impact of adverse 
changes in the economy on the Company’s modeled loss 
estimates for the loan portfolio and do not imply any expectation 
of future deterioration in the risk rating or loss rates. Given current 

62 

processes employed by the Company, management believes the 
risk ratings and loss model estimates currently assigned are 
appropriate. It is possible that others, given the same information, 
may at any point in time reach different reasonable conclusions 
that could be significant to the Company’s financial statements. 
Refer to the “Analysis and Determination of the Allowance for 
Credit Losses” section for further information. 

Fair Value Estimates A portion of the Company’s assets and 
liabilities are carried at fair value on the Consolidated Balance 
Sheet, with changes in fair value recorded either through earnings 
or other comprehensive income (loss) in accordance with 
applicable accounting principles generally accepted in the United 
States. These include all of the Company’s available-for-sale 
investment securities, derivatives and other trading instruments, 
MSRs and MLHFS. The estimation of fair value also affects other 
loans held for sale, which are recorded at the lower-of-cost-or-fair 
value. The determination of fair value is important for certain other 
assets that are periodically evaluated for impairment using fair 
value estimates, including goodwill and other intangible assets, 
impaired loans, OREO and other repossessed assets. 

Fair value is generally defined as the exit price at which an 
asset or liability could be exchanged in a current transaction 
between willing, unrelated parties, other than in a forced or 
liquidation sale. Fair value is based on quoted market prices in an 
active market, or if market prices are not available, is estimated 
using models employing techniques such as matrix pricing or 
discounting expected cash flows. The significant assumptions 
used in the models, which include assumptions for interest rates, 
discount rates, prepayments and credit losses, are independently 
verified against observable market data where possible. Where 
observable market data is not available, the estimate of fair value 
becomes more subjective and involves a high degree of 
judgment. In this circumstance, fair value is estimated based on 
management’s judgment regarding the value that market 
participants would assign to the asset or liability. This valuation 
process takes into consideration factors such as market illiquidity. 
Imprecision in estimating these factors can impact the amount 
recorded on the balance sheet for a particular asset or liability 
with related impacts to earnings or other comprehensive income 
(loss). 

When available, trading and available-for-sale securities are 

valued based on quoted market prices. However, certain 
securities are traded less actively and, therefore, quoted market 
prices may not be available. The determination of fair value may 
require benchmarking to similar instruments or performing a 
discounted cash flow analysis using estimates of future cash 
flows and prepayment, interest and default rates. For more 
information on investment securities, refer to Note 5 of the Notes 
to Consolidated Financial Statements. 

As few derivative contracts are listed on an exchange, the 
majority of the Company’s derivative positions are valued using 
valuation techniques that use readily observable market inputs. 
Certain derivatives, however, must be valued using techniques 
that include unobservable inputs. For these instruments, the 
significant assumptions must be estimated and, therefore, are 

subject to judgment. Note 20 of the Notes to Consolidated 
Financial Statements provides a summary of the Company’s 
derivative positions. 

Refer to Note 22 of the Notes to Consolidated Financial 

Statements for additional information regarding estimations of fair 
value. 

Mortgage Servicing Rights MSRs are capitalized as separate 
assets when loans are sold and servicing is retained, or may be 
purchased from others. The Company records MSRs at fair 
value. Because MSRs do not trade in an active market with 
readily observable prices, the Company determines the fair value 
by estimating the present value of the asset’s future cash flows 
utilizing market-based prepayment rates, option adjusted spread, 
and other assumptions validated through comparison to trade 
information, industry surveys and independent third-party 
valuations. Changes in the fair value of MSRs are recorded in 
earnings during the period in which they occur. Risks inherent in 
the valuation of MSRs include higher than expected prepayment 
rates and/or delayed receipt of cash flows. The Company utilizes 
derivatives, including interest rate swaps, swaptions, forward 
commitments to buy TBAs, U.S. Treasury and Eurodollar futures 
and options on U.S. Treasury futures, to mitigate the valuation 
risk. Refer to Notes 10 and 22 of the Notes to Consolidated 
Financial Statements for additional information on the 
assumptions used in determining the fair value of MSRs and an 
analysis of the sensitivity to changes in interest rates of the fair 
value of the MSRs portfolio and the related derivative instruments 
used to mitigate the valuation risk. 

Income Taxes The Company estimates income tax expense 
based on amounts expected to be owed to the various tax 
jurisdictions in which it operates, including federal, state and local 
domestic jurisdictions, and an insignificant amount to foreign 
jurisdictions. The estimated income tax expense is reported in the 
Consolidated Statement of Income. Accrued taxes are reported 
in other assets or other liabilities on the Consolidated Balance 
Sheet and represent the net estimated amount due to or to be 
received from taxing jurisdictions either currently or deferred to 
future periods. Deferred taxes arise from differences between 
assets and liabilities measured for financial reporting purposes 
versus income tax reporting purposes. Deferred tax assets are 
recognized if, in management’s judgment, their realizability is 
determined to be more likely than not. Uncertain tax positions 
that meet the more likely than not recognition threshold are 
measured to determine the amount of benefit to recognize. An 
uncertain tax position is measured at the largest amount of 
benefit management believes is more likely than not to be realized 
upon settlement. In estimating accrued taxes, the Company 
assesses the relative merits and risks of the appropriate tax 
treatment considering statutory, judicial and regulatory guidance 
in the context of the tax position. Because of the complexity of 
tax laws and regulations, interpretation can be difficult and 
subject to legal judgment given specific facts and circumstances. 
It is possible that others, given the same information, may at any 
point in time reach different reasonable conclusions regarding the 
estimated amounts of accrued taxes. 

63 

Changes in the estimate of accrued taxes occur periodically 
due to changes in tax rates, interpretations of tax laws, the status 
of examinations being conducted by various taxing authorities, 
and newly enacted statutory, judicial and regulatory guidance that 
impacts the relative merits and risks of tax positions. These 
changes, when they occur, affect accrued taxes and can be 
significant to the operating results of the Company. Refer to 
Note 19 of the Notes to Consolidated Financial Statements for 
additional information regarding income taxes. 

Controls and Procedures 

Under the supervision and with the participation of the 
Company’s management, including its principal executive officer 
and principal financial officer, the Company has evaluated the 
effectiveness of the design and operation of its disclosure 
controls and procedures (as defined in Rules 13a-15(e) and 

15d-15(e) under the Securities Exchange Act of 1934 (the 
“Exchange Act”)). Based upon this evaluation, the principal 
executive officer and principal financial officer have concluded 
that, as of the end of the period covered by this report, the 
Company’s disclosure controls and procedures were effective. 
During the most recently completed fiscal quarter, there was 
no change made in the Company’s internal control over financial 
reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the 
Exchange Act) that has materially affected, or is reasonably likely 
to materially affect, the Company’s internal control over financial 
reporting. 

The annual report of the Company’s management on internal 
control over financial reporting is provided on page 65. The audit 
report of Ernst & Young LLP, the Company’s independent 
accountants, regarding the Company’s internal control over 
financial reporting is provided on page 68. 

64 

Report of Management 
Responsibility for the financial statements and other information presented throughout this Annual Report rests with the management of 
U.S. Bancorp. The Company believes the consolidated financial statements have been prepared in conformity with accounting principles 
generally accepted in the United States and present the substance of transactions based on the circumstances and management’s best 
estimates and judgment. 

In meeting its responsibilities for the reliability of the financial statements, management is responsible for establishing and maintaining an 
adequate system of internal control over financial reporting as defined by Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act 
of 1934. The Company’s system of internal control is designed to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of publicly filed financial statements in accordance with accounting principles generally accepted in the 
United States. 

To test compliance, the Company carries out an extensive audit program. This program includes a review for compliance with written 
policies and procedures and a comprehensive review of the adequacy and effectiveness of the system of internal control. Although control 
procedures are designed and tested, it must be recognized that there are limits inherent in all systems of internal control and, therefore, 
errors and irregularities may nevertheless occur. Also, estimates and judgments are required to assess and balance the relative cost and 
expected benefits of the controls. Projection of any evaluation of effectiveness to future periods are subject to the risk that controls may 
become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

The Board of Directors of the Company has an Audit Committee composed of directors who are independent of U.S. Bancorp. The Audit 
Committee meets periodically with management, the internal auditors and the independent accountants to consider audit results and to 
discuss internal accounting control, auditing and financial reporting matters. 

Management assessed the effectiveness of the Company’s system of internal control over financial reporting as of December 31, 2021. In 
making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway 
Commission in its Internal Control-Integrated Framework (2013 framework). Based on our assessment and those criteria, management 
believes the Company designed and maintained effective internal control over financial reporting as of December 31, 2021. 

The Company’s independent registered accountants, Ernst & Young LLP, have been engaged to render an independent professional 
opinion on the financial statements and issue an audit report on the Company’s internal control over financial reporting. Their opinion on 
the financial statements appearing on pages 66 and 67 and their audit report on internal control over financial reporting appearing on 
page 68 are based on procedures conducted in accordance with auditing standards of the Public Company Accounting Oversight Board 
(United States). 

65 

Report of Independent Registered Public Accounting Firm 

To the Shareholders and the Board of Directors of U.S. Bancorp 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of U.S. Bancorp (the Company) as of December 31, 2021 and 2020, 
the related consolidated statements of income, comprehensive income, shareholders’ equity and cash flows for each of the three years in 
the period ended December 31, 2021, and the related notes (collectively referred to as the “consolidated financial statements”). In our 
opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 
2021 and 2020, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2021, in 
conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 
Company’s internal control over financial reporting as of December 31, 2021 based on criteria established in Internal Control-Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework), and our report dated 
February 22, 2022 expressed an unqualified opinion thereon. 

Adoption of New Accounting Standard 

As discussed in Notes 1 and 6 to the consolidated financial statements, the Company changed its method for accounting for credit losses 
in 2020. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of 
the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our 
audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or 
fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding 
the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant 
estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits 
provide a reasonable basis for our opinion. 

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was 
communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to 
the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of the critical 
audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by 
communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures 
to which it relates. 

Allowance for Credit Losses 

The Company’s loan and lease portfolio and the associated allowance for credit losses (ACL), were $312.0 
billion and $6.2 billion as of December 31, 2021, respectively. The provision for credit losses was a benefit of 
$1.2 billion for the year ended December 31, 2021. As discussed in Notes 1 and 6 to the financial statements, 
the ACL is established for current expected credit losses on the Company’s loan and lease portfolio, including 
unfunded credit commitments, by utilizing forward-looking expected loss models. When determining expected 
losses, the Company uses multiple probability weighted economic scenarios over a reasonable and 
supportable forecast period and then fully reverts to historical loss experience to estimate losses over the 
remaining asset lives. Model estimates are adjusted to consider any relevant changes in portfolio composition, 
lending policies, underwriting standards, risk management practices or economic conditions that would affect 
the accuracy of the model. Additionally, management may adjust ACL for other qualitative factors such as 
model imprecision, imprecision in economic scenario assumptions, and emerging risks related to either 
changes in the environment that are affecting specific portfolio segments, or changes in portfolio 
concentrations. 

Description of the 
Matter 

66 

How We 
Addressed the 
Matter in Our 
Audit 

Auditing management’s ACL estimate and related provision for credit losses was complex due to the highly 
judgmental nature of the probability weighted economic scenarios, expected loss models, as well as model 
and qualitative factor adjustments. 

We obtained an understanding, evaluated the design and tested the operating effectiveness of the Company’s 
process for establishing the ACL, including management’s controls over: 1) selection and implementation of 
forward-looking economic scenarios and the probability weights assigned to them; 2) expected loss models, 
including model validation, implementation, monitoring, the completeness and accuracy of key inputs and 
assumptions used in the models, and management’s output assessment and related adjustments; 3) 
adjustments to reflect management’s consideration of qualitative factors; 4) the ACL methodology and 
governance process. 

With the support of specialists, we assessed the economic scenarios and related probability weights by, 
among other procedures, evaluating management’s methodology and agreeing a sample of key economic 
variables used to external sources. We also performed and considered the results of various sensitivity 
analyses and analytical procedures, including comparison of a sample of the key economic variables to 
alternative external sources, historical statistics and peer bank information. 

With respect to expected loss models, with the support of specialists, we evaluated model calculation design 
and reperformed the calculation for a sample of models. We also tested the appropriateness of key inputs and 
assumptions used in these models by agreeing a sample of inputs to internal sources. As to model 
adjustments, with the support of specialists, we evaluated management’s estimate methodology and 
assessment of factors that could potentially impact the accuracy of expected loss models. We also 
recalculated a sample of model adjustments and tested internal and external data used by agreeing a sample 
of inputs to internal and external sources. 

Regarding the completeness of qualitative factors identified and incorporated into measuring the ACL, we 
evaluated the potential impact of imprecision in the expected loss models and economic scenario 
assumptions; emerging risks related to changes in the environment impacting specific portfolio segments and 
portfolio concentrations. We also evaluated and tested internal and external data used in the qualitative 
adjustments by agreeing significant inputs and underlying data to internal and external sources. 

We evaluated the overall ACL amount, including model estimates and adjustments, qualitative factors 
adjustments, and whether the recorded ACL appropriately reflects expected credit losses on the loan and 
lease portfolio and unfunded credit commitments. We reviewed historical loss statistics, peer-bank information, 
subsequent events and transactions and considered whether they corroborate or contradict the Company’s 
measurement of the ACL. We searched for and evaluated information that corroborates or contradicts 
management’s forecasted assumptions and related probability weights as well as identification and 
measurement of adjustments to model estimates and qualitative factors. 

We have served as the Company’s auditor since 2003. 

Minneapolis, Minnesota 
February 22, 2022 

67 

Report of Independent Registered Public Accounting Firm 
To the Shareholders and the Board of Directors of U.S. Bancorp 

Opinion on Internal Control over Financial Reporting 

We have audited U.S. Bancorp’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal 
Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) 
(the COSO criteria). In our opinion, U.S. Bancorp (the Company) maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2021, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 
consolidated balance sheets of the Company as of December 31, 2021 and 2020, the related consolidated statements of income, 
comprehensive income, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2021, and the 
related notes and our report dated February 22, 2022 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the 
effectiveness of internal control over financial reporting included in the accompanying Report of Management. Our responsibility is to 
express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm 
registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. 

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such 
other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance 
of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide 
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with 
generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with 
authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely 
detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of 
any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

Minneapolis, Minnesota 
February 22, 2022 

68 

Consolidated Financial Statements and Notes Table of Contents 
Consolidated Financial Statements 

Consolidated Balance Sheet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Consolidated Statement of Income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Consolidated Statement of Comprehensive Income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Consolidated Statement of Shareholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Consolidated Statement of Cash Flows  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

70 
71 
72 
73 
74 

Notes to Consolidated Financial Statements 

75 
Note 1 — Significant Accounting Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
82 
Note 2 — Accounting Changes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
82 
Note 3 — Business Combinations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
82 
Note 4 — Restrictions on Cash and Due From Banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
83 
Note 5 — Investment Securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
86 
Note 6 — Loans and Allowance for Credit Losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
92 
Note 7 — Leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
93 
Note 8 — Accounting for Transfers and Servicing of Financial Assets and Variable Interest Entities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
94 
Note 9 — Premises and Equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
95 
Note 10 — Mortgage Servicing Rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
96 
Note 11 — Intangible Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
97 
Note 12 — Deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
97 
Note 13 — Short-Term Borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
98 
Note 14 — Long-Term Debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Note 15 — Shareholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
99 
Note 16 — Earnings Per Share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  104 
Note 17 — Employee Benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  104 
Note 18 — Stock-Based Compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  109 
Note 19 — Income Taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111 
Note 20 — Derivative Instruments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  113 
Note 21 — Netting Arrangements for Certain Financial Instruments and Securities Financing Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  117 
Note 22 — Fair Values of Assets and Liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120 
Note 23 — Guarantees and Contingent Liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  126 
Note 24 — Business Segments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  129 
Note 25 — U.S. Bancorp (Parent Company)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  132 
Note 26 — Subsequent Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  133 

69 

U.S. Bancorp 
Consolidated Balance Sheet 

At December 31 (Dollars in Millions) 

2021 

2020 

Assets 
Cash and due from banks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  28,905 
Investment securities 

Held-to-maturity (2021 fair value $41,812)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Available-for-sale ($557 and $402 pledged as collateral, respectively)(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Loans held for sale (including $6,623 and $8,524 of mortgage loans carried at fair value, respectively)  . . . . . . . . . . . . . 
Loans 

Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

41,858 
132,963 
7,775 

112,023 
39,053 
76,493 
22,500 
61,959 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less allowance for loan losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

312,028 
(5,724) 

Net loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Premises and equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets (including $1,193 and $1,255 of trading securities at fair value pledged as collateral, respectively)(a) . . . . . 

306,304 
3,305 
10,262 
3,738 
38,174 

$  62,580 

– 
136,840 
8,761 

102,871 
39,311 
76,155 
22,346 
57,024 

297,707 
(7,314) 

290,393 
3,468 
9,918 
2,864 
39,081 

Total assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $573,284 

$553,905 

Liabilities and Shareholders’ Equity 
Deposits 

Noninterest-bearing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $134,901 
321,182 
Interest-bearing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$118,089 
311,681 

Total deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Short-term borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

456,083 
11,796 
32,125 
17,893 

Total liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

517,897 

429,770 
11,766 
41,297 
17,347 

500,180 

Shareholders’ equity 

Preferred stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Common stock, par value $0.01 a share — authorized: 4,000,000,000 shares; issued: 2021 and 2020 — 

2,125,725,742 shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Capital surplus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Retained earnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less cost of common stock in treasury: 2021 — 642,223,571 shares; 2020 — 618,618,084 shares  . . . . . . . . . . . . 
Accumulated other comprehensive income (loss)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total U.S. Bancorp shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Noncontrolling interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

21 
8,539 
69,201 
(27,271) 
(1,943) 

54,918 
469 

Total equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

55,387 

21 
8,511 
64,188 
(25,930) 
322 

53,095 
630 

53,725 

6,371 

5,983 

Total liabilities and equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $573,284 

$553,905 

(a)  Includes only collateral pledged by the Company where counterparties have the right to sell or pledge the collateral. 
See Notes to Consolidated Financial Statements. 

70 

U.S. Bancorp 
Consolidated Statement of Income 

Year Ended December 31 (Dollars and Shares in Millions, Except Per Share Data) 

2021 

2020 

2019 

Interest Income 
Loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $10,747 
232 
Loans held for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2,365 
Investment securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
143 
Other interest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total interest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

13,487 

Interest Expense 
Deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Short-term borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total interest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

320 
70 
603 

993 

Net interest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Provision for credit losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

12,494 
(1,173) 

Net interest income after provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

13,667 

Noninterest Income 
Credit and debit card revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Corporate payment products revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Merchant processing services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Trust and investment management fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deposit service charges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Treasury management fees  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial products revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage banking revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Investment products fees  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Securities gains (losses), net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,507 
575 
1,449 
1,832 
724 
614 
1,102 
1,361 
239 
103 
721 

$12,018 
216 
2,428 
178 

14,840 

950 
141 
924 

2,015 

12,825 
3,806 

9,019 

1,338 
497 
1,261 
1,736 
677 
568 
1,143 
2,064 
192 
177 
748 

Total noninterest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

10,227 

10,401 

Noninterest Expense 
Compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Employee benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net occupancy and equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Professional services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Marketing and business development  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Technology and communications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Postage, printing and supplies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other intangibles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

7,299 
1,429 
1,048 
492 
366 
1,454 
274 
159 
1,207 

6,635 
1,303 
1,092 
430 
318 
1,294 
288 
176 
1,833 

$14,099 
162 
2,893 
340 

17,494 

2,855 
360 
1,227 

4,442 

13,052 
1,504 

11,548 

1,413 
664 
1,601 
1,673 
909 
578 
934 
874 
186 
73 
926 

9,831 

6,325 
1,286 
1,123 
454 
426 
1,095 
290 
168 
1,618 

Total noninterest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

13,728 

13,369 

12,785 

Income before income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Applicable income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

10,166 
2,181 

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net (income) loss attributable to noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

7,985 
(22) 

Net income attributable to U.S. Bancorp  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  7,963 

Net income applicable to U.S. Bancorp common shareholders  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  7,605 

Earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  5.11 
Diluted earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  5.10 
1,489 
Average common shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,490 
Average diluted common shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

6,051 
1,066 

4,985 
(26) 

$  4,959 

$  4,621 

$  3.06 
$  3.06 
1,509 
1,510 

8,594 
1,648 

6,946 
(32) 

$  6,914 

$  6,583 

$  4.16 
$  4.16 
1,581 
1,583 

See Notes to Consolidated Financial Statements. 

71 

U.S. Bancorp 
Consolidated Statement of Comprehensive Income 

Year Ended December 31 (Dollars in Millions) 

2021 

2020 

2019 

Net income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 7,985 

$4,985 

$6,946 

Other Comprehensive Income (Loss) 

Changes in unrealized gains (losses) on investment securities available-for-sale  . . . . . . . . . . . . . . . . . . . . . . 
Unrealized gains (losses) on held-to-maturity investment securities transferred to available-for-sale  . . . . . . 
Changes in unrealized gains (losses) on derivative hedges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign currency translation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Changes in unrealized gains (losses) on retirement plans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Reclassification to earnings of realized (gains) losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Income taxes related to other comprehensive income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(3,698) 
– 
125 
35 
400 
104 
769 

Total other comprehensive income (loss)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(2,265) 

Comprehensive income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Comprehensive (income) loss attributable to noncontrolling interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

5,720 
(22) 

2,905 
– 
(194) 
2 
(401) 
(42) 
(575) 

1,695 

6,680 
(26) 

1,693 
141 
(229) 
26 
(380) 
20 
(322) 

949 

7,895 
(32) 

Comprehensive income attributable to U.S. Bancorp  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 5,698 

$6,654 

$7,863 

See Notes to Consolidated Financial Statements. 

72 

U.S. Bancorp 
Consolidated Statement of Shareholders’ Equity 

U.S. Bancorp Shareholders 

Common 

Accumulated 
Other 

Total U.S. 
Bancorp 

(Dollars and Shares in Millions, Except Per Share Data) 

Balance December 31, 2018  . . . . . . . . . . 
Changes in accounting principle  . . . . . . . . . 
Net income (loss)  . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss)  . . . . . . . 
Preferred stock dividends(a)  . . . . . . . . . . . . . . 
Common stock dividends ($1.58 per 

share)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Issuance of common and treasury stock  . . . 
Purchase of treasury stock  . . . . . . . . . . . . . . 
Distributions to noncontrolling interests  . . . . 
Net other changes in noncontrolling 

interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Stock option and restricted stock grants  . . . 

Shares  Preferred Common  Capital  Retained  Treasury Comprehensive Shareholders’ Noncontrolling 
Interests 

Stock  Surplus  Earnings 

Income (Loss) 

Equity 

Stock 

Stock 

Outstanding 

Total 
Equity 

1,608 $ 5,984 

$21 $8,469 $59,065 $(20,188) 

7 
(81) 

2 
6,914 

(302) 

(2,493) 

263 
(4,515) 

(174) 

180 

$ (2,322)  $51,029 
2 
6,914 
949 
(302) 

949 

$ 628 $51,657 
2 
6,946 
949 
(302) 

32 

(2,493) 
89 
(4,515) 
– 

– 
180 

(2,493) 
89 
(4,515) 
(31) 

1 
180 

(31) 

1 

Balance December 31, 2019  . . . . . . . . . . 

1,534 $ 5,984 

$21 $8,475 $63,186 $(24,440) 

$ (1,373)  $51,853 

$ 630 $52,483 

Change in accounting principle(b)  . . . . . . . . . 
Net income (loss) . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss)  . . . . . . . 
Preferred stock dividends(c)  . . . . . . . . . . . . . . 
Common stock dividends ($1.68 per 

share)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Issuance of preferred stock  . . . . . . . . . . . . . 
Call of preferred stock . . . . . . . . . . . . . . . . . . 
Issuance of common and treasury stock  . . . 
Purchase of treasury stock  . . . . . . . . . . . . . . 
Distributions to noncontrolling interests  . . . . 
Net other changes in noncontrolling 

interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Stock option and restricted stock grants  . . . 

486 
(487) 

4 
(31) 

(1,099) 
4,959 

(304) 

(2,541) 

(13) 

171 
(1,661) 

(154) 

190 

1,695 

(1,099) 
4,959 
1,695 
(304) 

(2,541) 
486 
(500) 
17 
(1,661) 
– 

– 
190 

26 

(25) 

(1) 

(1,099) 
4,985 
1,695 
(304) 

(2,541) 
486 
(500) 
17 
(1,661) 
(25) 

(1) 
190 

Balance December 31, 2020  . . . . . . . . . . 

1,507 $ 5,983 

$21 $8,511 $64,188 $(25,930) 

$  322 

$53,095 

$ 630 $53,725 

Net income (loss) . . . . . . . . . . . . . . . . . . . . . . 
Other comprehensive income (loss)  . . . . . . . 
Preferred stock dividends(d) . . . . . . . . . . . . . . 
Common stock dividends ($1.76 per 

share)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Issuance of preferred stock  . . . . . . . . . . . . . 
Call and redemption of preferred stock  . . . . 
Issuance of common and treasury stock  . . . 
Purchase of treasury stock  . . . . . . . . . . . . . . 
Distributions to noncontrolling interests  . . . . 
Purchase of noncontrolling interests  . . . . . . 
Net other changes in noncontrolling 

interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Stock option and restricted stock grants  . . . 

2,221 
(1,833) 

5 
(28) 

7,963 

(303) 

(2,630) 

(17) 

(169) 

215 
(1,556) 

197 

(2,265) 

7,963 
(2,265) 
(303) 

(2,630) 
2,221 
(1,850) 
46 
(1,556) 
– 
– 

– 
197 

22 

(20) 
(167) 

4 

7,985 
(2,265) 
(303) 

(2,630) 
2,221 
(1,850) 
46 
(1,556) 
(20) 
(167) 

4 
197 

Balance December 31, 2021  . . . . . . . . . . 

1,484 $ 6,371 

$21 $8,539 $69,201 $(27,271) 

($ 1,943)  $54,918 

$ 469 $55,387 

(a)  Reflects dividends declared per share on the Company’s Series A, Series B, Series F, Series H, Series I, Series J and Series K Non-Cumulative Perpetual Preferred Stock of $3,654.95, 

$887.15, $1,625.00, $1,287.52, $1,281.25, $1,325.00 and $1,375.00, respectively. 

(b)  Effective January 1, 2020, the Company adopted accounting guidance which changed impairment recognition of financial instruments to a model that is based on expected losses rather than 

incurred losses. Upon adoption, the Company increased its allowance for credit losses and reduced retained earnings net of deferred taxes through a cumulative-effect adjustment. 
(c)  Reflects dividends declared per share on the Company’s Series A, Series B, Series F, Series H, Series I, Series J, Series K and Series L Non-Cumulative Perpetual Preferred Stock of 

$3,558.332, $889.58, $1,625.00, $1,287.52, $1,281.25, $1,325.00, $1,375.00 and $203.13, respectively. 

(d)  Reflects dividends declared per share on the Company’s Series A, Series B, Series F, Series I, Series J, Series K, Series L, Series M and Series N Non-Cumulative Perpetual Preferred Stock of 

$3,548.61, $887.153, $1,625.00, $232.953, $1,325.00, $1,375.00, $937.50, $952.778 and $202.986, respectively. 

See Notes to Consolidated Financial Statements. 

73 

U.S. Bancorp
Consolidated Statement of Cash Flows

Year Ended December 31 (Dollars in Millions)

2021

2020

2019

Operating Activities
Net income attributable to U.S. Bancorp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjustments to reconcile net income to net cash provided by operating activities

$ 7,963

$ 4,959

$ 6,914

Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization of premises and equipment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Gain) loss on sale of loans held for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Gain) loss on sale of securities and other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loans originated for sale, net of repayments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from sales of loans held for sale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(1,173)
338
159
(1,135)
(398)
(72,627)
74,315
2,428

Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9,870

Investing Activities
Proceeds from sales of available-for-sale investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from maturities of held-to-maturity investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from maturities of available-for-sale investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of held-to-maturity investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of available-for-sale investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net (increase) decrease in loans outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from sales of loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchases of loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net decrease (increase) in securities purchased under agreements to resell . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net

16,075
1,093
41,199
(1,088)
(99,045)
(17,459)
6,183
(4,466)
18
3

Net cash used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(57,487)

Financing Activities
Net increase in deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net increase (decrease) in short-term borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from issuance of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Principal payments or redemption of long-term debt
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from issuance of preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from issuance of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchase of preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid on preferred stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid on common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase of noncontrolling interests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

26,313
30
2,626
(11,432)
2,221
43
(1,250)
(1,555)
(308)
(2,579)
(167)

Net cash provided by financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13,942

Change in cash and due from banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and due from banks at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(33,675)
62,580

3,806
351
176
(2,193)
(344)
(67,449)
65,468
(1,058)

3,716

15,596
–
40,639
–
(68,662)
6,350
2,250
(11,622)
645
(636)

(15,440)

67,854
(11,957)
14,501
(14,476)
486
15
–
(1,672)
(300)
(2,552)
–

51,899

40,175
22,405

1,504
334
168
(762)
(469)
(36,561)
33,303
458

4,889

11,252
9,137
11,454
(6,701)
(33,814)
(9,871)
2,899
(3,805)
(816)
(1,295)

(21,560)

16,441
9,584
9,899
(11,119)
–
88
–
(4,525)
(302)
(2,443)
–

17,623

952
21,453

Cash and due from banks at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 28,905

$ 62,580

$ 22,405

Supplemental Cash Flow Disclosures
Cash paid for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash paid for interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noncash transfer of held-to-maturity investment securities to available-for-sale . . . . . . . . . . . . . . . . . . . .
Noncash transfer of available-for-sale investment securities to held-to-maturity . . . . . . . . . . . . . . . . . . . .
Net noncash transfers to foreclosed property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Acquisitions

Assets (sold) acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Liabilities sold (assumed)

Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

535
1,061
–
41,823
14

749
(88)

661

$ 1,025
2,199
–
–
23

$

$

828
(272)

556

$

$

$

941
4,404
43,596
–
60

407
36

443

See Notes to Consolidated Financial Statements.

74

Notes to Consolidated Financial Statements 

NOTE 1  Significant  Accounting  Policies 

U.S. Bancorp is a financial services holding company 
headquartered in Minneapolis, Minnesota, serving millions of 
local, national and global customers. U.S. Bancorp and its 
subsidiaries (the “Company”) provide a full range of financial 
services, including lending and depository services through 
banking offices principally in the Midwest and West regions of the 
United States, through on-line services, over mobile devices and 
through other distribution channels. The Company also engages 
in credit card, merchant, and ATM processing, mortgage 
banking, cash management, capital markets, insurance, trust and 
investment management, brokerage, and leasing activities, 
principally in domestic markets. 

Basis of Presentation The consolidated financial statements 
include the accounts of the Company and its subsidiaries and all 
variable interest entities (“VIEs”) for which the Company has both the 
power to direct the activities of the VIE that most significantly impact 
the VIE’s economic performance, and the obligation to absorb 
losses or right to receive benefits of the VIE that could potentially be 
significant to the VIE. Consolidation eliminates intercompany 
accounts and transactions. Certain items in prior periods have been 
reclassified to conform to the current period presentation. 

Uses of Estimates The preparation of financial statements in 
conformity with accounting principles generally accepted in the 
United States requires management to make estimates and 
assumptions that affect the amounts reported in the financial 
statements and accompanying notes. Actual experience could 
differ from those estimates and assumptions. 

Securities 
Realized gains or losses on securities are determined on a trade 
date basis based on the specific amortized cost of the 
investments sold. 

Trading Securities Securities held for resale are classified as 
trading securities and are included in other assets and reported at 
fair value. Changes in fair value and realized gains or losses are 
reported in noninterest income. 

Available-for-sale Securities Debt securities that are not 
trading securities but may be sold before maturity in response to 
changes in the Company’s interest rate risk profile, funding 
needs, demand for collateralized deposits by public entities or 
other reasons, are carried at fair value with unrealized net gains or 
losses reported within other comprehensive income (loss). 
Declines in fair value related to credit, if any, are recorded through 
the establishment of an allowance for credit losses. 

Held-to-maturity Securities Debt securities for which the 
Company has the positive intent and ability to hold to maturity are 
reported at historical cost adjusted for amortization of premiums and 
accretion of discounts. Expected credit losses, if any, are recorded 
through the establishment of an allowance for credit losses. 

Securities Purchased Under Agreements to Resell and 
Securities Sold Under Agreements to Repurchase Securities 
purchased under agreements to resell and securities sold under 
agreements to repurchase are accounted for as collateralized 
financing transactions with a receivable or payable recorded at 
the amounts at which the securities were acquired or sold, plus 
accrued interest. Collateral requirements are continually 
monitored and additional collateral is received or provided as 
required. The Company records a receivable or payable for cash 
collateral paid or received. 

Equity Investments 
Equity investments in entities where the Company has a 
significant influence (generally between 20 percent and 
50 percent ownership), but does not control the entity, are 
accounted for using the equity method. Investments in limited 
partnerships and similarly structured limited liability companies 
where the Company’s ownership interest is greater than 
5 percent are accounted for using the equity method. Equity 
investments not using the equity method are accounted for at fair 
value with changes in fair value and realized gains or losses 
reported in noninterest income, unless fair value is not readily 
determinable, in which case the investment is carried at cost 
subject to adjustments for any observable market transactions on 
the same or similar instruments of the investee. Most of the 
Company’s equity investments do not have readily determinable 
fair values. All equity investments are evaluated for impairment at 
least annually and more frequently if certain criteria are met. 

Loans 
The Company offers a broad array of lending products and 
categorizes its loan portfolio into two segments, which is the level 
at which it develops and documents a systematic methodology 
to determine the allowance for credit losses. The Company’s two 
loan portfolio segments are commercial lending and consumer 
lending. The Company further disaggregates its loan portfolio 
segments into various classes based on their underlying risk 
characteristics. The two classes within the commercial lending 
segment are commercial loans and commercial real estate loans. 
The three classes within the consumer lending segment are 
residential mortgages, credit card loans and other retail loans. 

Originated Loans Held for Investment Loans the Company 
originates as held for investment are reported at the principal 
amount outstanding, net of unearned interest income and 
deferred fees and costs, and any direct principal charge-offs. 
Interest income is accrued on the unpaid principal balances as 
earned. Loan and commitment fees and certain direct loan 
origination costs are deferred and recognized over the life of the 
loan and/or commitment period as yield adjustments. 

Purchased Loans All purchased loans are recorded at fair value 
at the date of purchase and those acquired on or after January 1, 

75 

2020 are divided into those considered purchased with more 
than insignificant credit deterioration (“PCD”) and those not 
considered purchased with more than insignificant credit 
deterioration. An allowance for credit losses is established for 
each population and considers product mix, risk characteristics 
of the portfolio, bankruptcy experience, delinquency status and 
refreshed loan-to-value ratios when possible. The allowance for 
credit losses established for purchased loans not considered 
PCD is recognized through provision expense upon acquisition, 
whereas the allowance for credit losses established for loans 
considered PCD at acquisition is offset by an increase in the 
basis of the acquired loans. Any subsequent increases and 
decreases in the allowance for credit losses related to purchased 
loans, regardless of PCD status, are recognized through 
provision expense, with charge-offs charged to the allowance. 
The Company did not have a material amount of PCD loans 
included in its loan portfolio at December 31, 2021. In 
accordance with applicable authoritative accounting guidance, 
purchased loans acquired prior to January 1, 2020 were initially 
measured at fair value, inclusive of any credit discounts, and an 
allowance for credit losses was not recorded as of the acquisition 
date. 

Commitments to Extend Credit Unfunded commitments for 
residential mortgage loans intended to be held for sale are 
considered derivatives and recorded in other assets and other 
liabilities on the Consolidated Balance Sheet at fair value with 
changes in fair value recorded in noninterest income. All other 
unfunded loan commitments are not considered derivatives and 
are not reported on the Consolidated Balance Sheet. Reserves 
for credit exposure on all other unfunded credit commitments are 
recorded in other liabilities. 

Allowance for Credit Losses Beginning January 1, 2020, the 
allowance for credit losses is established for current expected 
credit losses on the Company’s loan and lease portfolio, including 
unfunded credit commitments. The allowance considers 
expected losses for the remaining lives of the applicable assets, 
inclusive of expected recoveries. The allowance for credit losses 
is increased through provisions charged to earnings and reduced 
by net charge-offs. Management evaluates the appropriateness 
of the allowance for credit losses on a quarterly basis. 

Multiple economic scenarios are considered over a three-year 

reasonable and supportable forecast period, which includes 
increasing consideration of historical loss experience over years 
two and three. These economic scenarios are constructed with 
interrelated projections of multiple economic variables, and loss 
estimates are produced that consider the historical correlation of 
those economic variables with credit losses. After the forecast 
period, the Company fully reverts to long-term historical loss 
experience, adjusted for prepayments and characteristics of the 
current loan and lease portfolio, to estimate losses over the 
remaining life of the portfolio. The economic scenarios are 
updated at least quarterly and are designed to provide a range of 
reasonable estimates, from better to worse than current 
expectations. Scenarios are weighted based on the Company’s 

expectation of economic conditions for the foreseeable future and 
reflect significant judgment and consideration of uncertainties that 
exist. Final loss estimates also consider factors affecting credit 
losses not reflected in the scenarios, due to the unique aspects of 
current conditions and expectations. These factors may include, 
but are not limited to, loan servicing practices, regulatory 
guidance, and/or fiscal and monetary policy actions. 

The allowance recorded for credit losses utilizes forward-
looking expected loss models to consider a variety of factors 
affecting lifetime credit losses. These factors include, but are not 
limited to, macroeconomic variables such as unemployment rates, 
real estate prices, gross domestic product levels and corporate 
bond spreads, as well as loan and borrower characteristics, such 
as internal risk ratings on commercial loans and consumer credit 
scores, delinquency status, collateral type and available valuation 
information, consideration of end-of-term losses on lease 
residuals, and the remaining term of the loan, adjusted for 
expected prepayments. For each loan portfolio, model estimates 
are adjusted as necessary to consider any relevant changes in 
portfolio composition, lending policies, underwriting standards, risk 
management practices, economic conditions or other factors that 
would affect the accuracy of the model. Expected credit loss 
estimates also include consideration of expected cash recoveries 
on loans previously charged-off or expected recoveries on 
collateral dependent loans where recovery is expected through 
sale of the collateral. Where loans do not exhibit similar risk 
characteristics, an individual analysis is performed to consider 
expected credit losses. The allowance recorded for individually 
evaluated loans greater than $5 million in the commercial lending 
segment is based on an analysis utilizing expected cash flows 
discounted using the original effective interest rate, the observable 
market price of the loan, or the fair value of the collateral, less 
selling costs, for collateral-dependent loans as appropriate. 

The allowance recorded for Troubled Debt Restructuring 
(“TDR”) loans in the consumer lending segment is determined on 
a homogenous pool basis utilizing expected cash flows 
discounted using the original effective interest rate of the pool. 
TDRs generally do not include loan modifications granted to 
customers resulting directly from the economic effects of the 
COVID-19 pandemic, who were otherwise in current payment 
status. The expected cash flows on TDR loans consider 
subsequent payment defaults since modification, the borrower’s 
ability to pay under the restructured terms, and the timing and 
amount of payments. The allowance for collateral-dependent 
loans in the consumer lending segment is determined based on 
the fair value of the collateral less costs to sell. With respect to the 
commercial lending segment, TDRs may be collectively evaluated 
for impairment where observed performance history, including 
defaults, is a primary driver of the loss allocation. For commercial 
TDRs individually evaluated for impairment, attributes of the 
borrower are the primary factors in determining the allowance for 
credit losses. However, historical loss experience is also 
incorporated into the allowance methodology applied to this 
category of loans. 

76 

The Company’s methodology for determining the appropriate 
allowance for credit losses also considers the imprecision inherent 
in the methodologies used and allocated to the various loan 
portfolios. As a result, amounts determined under the 
methodologies described above are adjusted by management to 
consider the potential impact of other qualitative factors not 
captured in the quantitative model adjustments which include, but 
are not limited to, the following: model imprecision, imprecision in 
economic scenario assumptions, and emerging risks related to 
either changes in the economic environment that are affecting 
specific portfolios, or changes in portfolio concentrations over time 
that may affect model performance. The consideration of these 
items results in adjustments to allowance amounts included in the 
Company’s allowance for credit losses for each loan portfolio. 

The Company also assesses the credit risk associated with 
off-balance sheet loan commitments, letters of credit, investment 
securities and derivatives. Credit risk associated with derivatives 
is reflected in the fair values recorded for those positions. The 
liability for off-balance sheet credit exposure related to loan 
commitments and other credit guarantees is included in other 
liabilities. Because business processes and credit risks 
associated with unfunded credit commitments are essentially the 
same as for loans, the Company utilizes similar processes to 
estimate its liability for unfunded credit commitments. 

The results of the analysis are evaluated quarterly to confirm 
the estimates are appropriate for each specific loan portfolio, as 
well as the entire loan portfolio, as the entire allowance for credit 
losses is available for the entire loan portfolio. 

Prior to January 1, 2020, the allowance for credit losses was 

established based on an incurred loss model. The allowance 
recorded for loans in the commercial lending segment was based 
on the migration analysis of commercial loans and actual loss 
experience. The allowance recorded for loans in the consumer 
lending segment was determined on a homogenous pool basis 
and primarily included consideration of delinquency status and 
historical losses. In addition to the amounts determined under the 
methodologies described above, management also considered 
the potential impact of qualitative factors. 

Credit Quality The credit quality of the Company’s loan 
portfolios is assessed as a function of net credit losses, levels of 
nonperforming assets and delinquencies, and credit quality 
ratings as defined by the Company. 

For all loan portfolio classes, loans are considered past due 

based on the number of days delinquent except for monthly 
amortizing loans which are classified delinquent based upon the 
number of contractually required payments not made (for 
example, two missed payments is considered 30 days 
delinquent). When a loan is placed on nonaccrual status, unpaid 
accrued interest is reversed, reducing interest income in the 
current period. 

Commercial lending segment loans are generally placed on 
nonaccrual status when the collection of principal and interest has 
become 90 days past due or is otherwise considered doubtful. 
Commercial lending segment loans are generally fully charged 
down if unsecured by collateral or partially charged down to the 
fair value of the collateral securing the loan, less costs to sell, when 
the loan is placed on nonaccrual. 

Consumer lending segment loans are generally charged-off at 

a specific number of days or payments past due. Residential 
mortgages and other retail loans secured by 1-4 family properties 
are generally charged down to the fair value of the collateral 
securing the loan, less costs to sell, at 180 days past due. 
Residential mortgage loans and lines in a first lien position are 
placed on nonaccrual status in instances where a partial 
charge-off occurs unless the loan is well secured and in the 
process of collection. Residential mortgage loans and lines in a 
junior lien position secured by 1-4 family properties are placed on 
nonaccrual status at 120 days past due or when they are behind 
a first lien that has become 180 days or greater past due or 
placed on nonaccrual status. Any secured consumer lending 
segment loan whose borrower has had debt discharged through 
bankruptcy, for which the loan amount exceeds the fair value of 
the collateral, is charged down to the fair value of the related 
collateral and the remaining balance is placed on nonaccrual 
status. Credit card loans continue to accrue interest until the 
account is charged-off. Credit cards are charged-off at 180 days 
past due. Other retail loans not secured by 1-4 family properties 
are charged-off at 120 days past due; and revolving consumer 
lines are charged-off at 180 days past due. Similar to credit 
cards, other retail loans are generally not placed on nonaccrual 
status because of the relative short period of time to charge-off. 
Certain retail customers having financial difficulties may have the 
terms of their credit card and other loan agreements modified to 
require only principal payments and, as such, are reported as 
nonaccrual. 

For all loan classes, interest payments received on nonaccrual 

loans are generally recorded as a reduction to a loan’s carrying 
amount while a loan is on nonaccrual and are recognized as interest 
income upon payoff of the loan. However, interest income may be 
recognized for interest payments if the remaining carrying amount of 
the loan is believed to be collectible. In certain circumstances, loans 
in any class may be restored to accrual status, such as when a loan 
has demonstrated sustained repayment performance or no 
amounts are past due and prospects for future payment are no 
longer in doubt; or when the loan becomes well secured and is in 
the process of collection. Loans where there has been a partial 
charge-off may be returned to accrual status if all principal and 
interest (including amounts previously charged-off) is expected to be 
collected and the loan is current. 

The Company classifies its loan portfolio classes using internal 

credit quality ratings on a quarterly basis. These ratings include 
pass, special mention and classified, and are an important part of 
the Company’s overall credit risk management process and 
evaluation of the allowance for credit losses. Loans with a pass 
rating represent those loans not classified on the Company’s 
rating scale for problem credits, as minimal credit risk has been 
identified. Special mention loans are those loans that have a 
potential weakness deserving management’s close attention. 
Classified loans are those loans where a well-defined weakness 
has been identified that may put full collection of contractual cash 
flows at risk. It is possible that others, given the same information, 
may reach different reasonable conclusions regarding the credit 
quality rating classification of specific loans. 

77 

Troubled Debt Restructurings In certain circumstances, the 
Company may modify the terms of a loan to maximize the 
collection of amounts due when a borrower is experiencing 
financial difficulties or is expected to experience difficulties in the 
near-term. Concessionary modifications are classified as TDRs 
unless the modification results in only an insignificant delay in 
payments to be received. The Company recognizes interest on 
TDRs if the borrower complies with the revised terms and 
conditions as agreed upon with the Company and has 
demonstrated repayment performance at a level commensurate 
with the modified terms over several payment cycles, which is 
generally six months or greater. To the extent a previous 
restructuring was insignificant, the Company considers the 
cumulative effect of past restructurings related to the receivable 
when determining whether a current restructuring is a TDR. 
The Company has implemented certain restructuring 
programs that may result in TDRs. However, many of the 
Company’s TDRs are also determined on a case-by-case basis in 
connection with ongoing loan collection processes. 

For the commercial lending segment, modifications generally 
result in the Company working with borrowers on a case-by-case 
basis. Commercial and commercial real estate modifications 
generally include extensions of the maturity date and may be 
accompanied by an increase or decrease to the interest rate, which 
may not be deemed a market interest rate. In addition, the 
Company may work with the borrower in identifying other changes 
that mitigate loss to the Company, which may include additional 
collateral or guarantees to support the loan. To a lesser extent, the 
Company may waive contractual principal. The Company classifies 
all of the above concessions as TDRs to the extent the Company 
determines that the borrower is experiencing financial difficulty. 

Modifications for the consumer lending segment are generally 

part of programs the Company has initiated. The Company 
modifies residential mortgage loans under Federal Housing 
Administration, United States Department of Veterans Affairs, or 
its own internal programs. Under these programs, the Company 
offers qualifying homeowners the opportunity to permanently 
modify their loan and achieve more affordable monthly payments 
by providing loan concessions. These concessions may include 
adjustments to interest rates, conversion of adjustable rates to 
fixed rates, extension of maturity dates or deferrals of payments, 
capitalization of accrued interest and/or outstanding advances, or 
in limited situations, partial forgiveness of loan principal. In most 
instances, participation in residential mortgage loan restructuring 
programs requires the customer to complete a short-term trial 
period. A permanent loan modification is contingent on the 
customer successfully completing the trial period arrangement, 
and the loan documents are not modified until that time. The 
Company reports loans in a trial period arrangement as TDRs 
and continues to report them as TDRs after the trial period. 

Credit card and other retail loan TDRs are generally part of 
distinct restructuring programs providing customers experiencing 
financial difficulty with modifications whereby balances may be 
amortized up to 60 months, and generally include waiver of fees 
and reduced interest rates. 

In addition, the Company considers secured loans to 
consumer borrowers that have debt discharged through 
bankruptcy where the borrower has not reaffirmed the debt to be 
TDRs. 

Loan modifications or concessions granted to borrowers 
resulting directly from the effects of the COVID-19 pandemic, 
who were otherwise in current payment status, are not 
considered to be TDRs. 

Leases The Company, as a lessor, originates retail and 
commercial leases either directly to the consumer or indirectly 
through dealer networks. Retail leases, primarily automobiles, 
have 3 to 5 year terms. Commercial leases may include high 
dollar assets such as aircraft or lower cost items such as office 
equipment. At lease inception, retail lease customers are 
provided with an end-of-term purchase option, which is based on 
the expected fair value of the automobile at the expiration of the 
lease. Automobile leases do not typically contain options to 
extend or terminate the lease. Equipment leases may contain 
various types of purchase options. Some option amounts are a 
stated value, while others are determined using the fair market 
value at the time of option exercise. 

Residual values on leased assets are reviewed regularly for 
impairment. Residual valuations for retail leases are based on 
independent assessments of expected used automobile sale 
prices at the end of the lease term. Impairment tests are 
conducted based on these valuations considering the probability 
of the lessee returning the asset to the Company, re-marketing 
efforts, insurance coverage and ancillary fees and costs. 
Valuations for commercial leases are based upon external or 
internal management appraisals. The Company manages its risk 
to changes in the residual value of leased vehicles, office and 
business equipment, and other assets through disciplined 
residual valuation setting at the inception of a lease, diversification 
of its leased assets, regular residual asset valuation reviews and 
monitoring of residual value gains or losses upon the disposition 
of assets. Retail lease residual value risk is mitigated further by 
the purchase of residual value insurance coverage and effective 
end-of-term marketing of off-lease vehicles. 

The Company, as lessee, leases certain assets for use in its 

operations. Leased assets primarily include retail branches, 
operations centers and other corporate locations, and, to a lesser 
extent, office and computer equipment. For each lease with an 
original term greater than 12 months, the Company records a 
lease liability and a corresponding right of use (“ROU”) asset. The 
Company accounts for the lease and non-lease components in 
the majority of its lease contracts as a single lease component, 
with the determination of the lease liability at lease inception 
based on the present value of the consideration to be paid under 
the contract. The discount rate used by the Company is 
determined at commencement of the lease using a secured rate 
for a similar term as the period of the lease. The Company’s 
leases do not include significant variable lease payments. 

Certain of the Company’s real estate leases include options to 

extend. Lease extension options are generally exercisable at 
market rates. Such option periods do not provide a significant 

78 

incentive, and their exercise is not reasonably certain. 
Accordingly, the Company does not generally recognize 
payments occurring during option periods in the calculation of its 
ROU assets and lease liabilities. 

Other Real Estate Other real estate owned (“OREO”) is included 
in other assets, and is property acquired through foreclosure or 
other proceedings on defaulted loans. OREO is initially recorded 
at fair value, less estimated selling costs. The fair value of OREO 
is evaluated regularly and any decreases in value along with 
holding costs, such as taxes and insurance, are reported in 
noninterest expense. 

Loans Held For Sale 

Loans held for sale (“LHFS”) represent mortgage loans intended 
to be sold in the secondary market and other loans that 
management has an active plan to sell. LHFS are carried at the 
lower-of-cost-or-fair value as determined on an aggregate basis 
by type of loan with the exception of loans for which the 
Company has elected fair value accounting, which are carried at 
fair value. Any writedowns to fair value upon the transfer of loans 
to LHFS are reflected in loan charge-offs. 

Where an election is made to carry the LHFS at fair value, any 

change in fair value is recognized in noninterest income. Where 
an election is made to carry LHFS at lower-of-cost-or-fair value, 
any further decreases are recognized in noninterest income and 
increases in fair value above the loan cost basis are not 
recognized until the loans are sold. Fair value elections are made 
at the time of origination or purchase based on the Company’s 
fair value election policy. The Company has elected fair value 
accounting for substantially all its mortgage loans held for sale 
(“MLHFS”). 

Derivative Financial Instruments 

In the ordinary course of business, the Company enters into 
derivative transactions to manage various risks and to 
accommodate the business requirements of its customers. 
Derivative instruments are reported in other assets or other 
liabilities at fair value. Changes in a derivative’s fair value are 
recognized currently in earnings unless specific hedge accounting 
criteria are met. 

All derivative instruments that qualify and are designated for 

hedge accounting are recorded at fair value and classified as 
either a hedge of the fair value of a recognized asset or liability 
(“fair value hedge”); a hedge of a forecasted transaction or the 
variability of cash flows to be received or paid related to a 
recognized asset or liability (“cash flow hedge”); or a hedge of the 
volatility of a net investment in foreign operations driven by 
changes in foreign currency exchange rates (“net investment 
hedge”). Changes in the fair value of a derivative that is highly 
effective and designated as a fair value hedge, and the offsetting 
changes in the fair value of the hedged item, are recorded in 
earnings. Changes in the fair value of a derivative that is highly 
effective and designated as a cash flow hedge are recorded in 

other comprehensive income (loss) until cash flows of the hedged 
item are realized. Changes in the fair value of net investment 
hedges that are highly effective are recorded in other 
comprehensive income (loss). The Company performs an 
assessment, at inception and, at a minimum, quarterly thereafter, 
to determine the effectiveness of the derivative in offsetting 
changes in the value or cash flows of the hedged item(s). 

If a derivative designated as a cash flow hedge is terminated 

or ceases to be highly effective, the gain or loss in other 
comprehensive income (loss) is amortized to earnings over the 
period the forecasted hedged transactions impact earnings. If a 
hedged forecasted transaction is no longer probable, hedge 
accounting is ceased and any gain or loss included in other 
comprehensive income (loss) is reported in earnings immediately, 
unless the forecasted transaction is at least reasonably possible 
of occurring, whereby the amounts remain within other 
comprehensive income (loss). 

Revenue Recognition 

In the ordinary course of business, the Company recognizes 
income derived from various revenue generating activities. Certain 
revenues are generated from contracts where they are 
recognized when, or as services or products are transferred to 
customers for amounts the Company expects to be entitled. 
Revenue generating activities related to financial assets and 
liabilities are also recognized; including mortgage servicing fees, 
loan commitment fees, foreign currency remeasurements, and 
gains and losses on securities, equity investments and 
unconsolidated subsidiaries. Certain specific policies include the 
following: 

Credit and Debit Card Revenue Credit and debit card revenue 
includes interchange from credit and debit cards processed 
through card association networks, annual fees, and other 
transaction and account management fees. Interchange rates are 
generally set by the credit card associations and based on 
purchase volumes and other factors. The Company records 
interchange as services are provided. Transaction and account 
management fees are recognized as services are provided, 
except for annual fees which are recognized over the applicable 
period. Costs for rewards programs and certain payments to 
partners and credit card associations are also recorded within 
credit and debit card revenue when services are provided. The 
Company predominately records credit and debit card revenue 
within the Payment Services line of business. 

Corporate Payment Products Revenue Corporate payment 
products revenue primarily includes interchange from commercial 
card products processed through card association networks and 
revenue from proprietary network transactions. The Company 
records corporate payment products revenue as services are 
provided. Certain payments to credit card associations and 
customers are also recorded within corporate payment products 
revenue as services are provided. Corporate payment products 
revenue is recorded within the Payment Services line of business. 

79 

Merchant Processing Services Merchant processing services 
revenue consists principally of merchant discount and other 
transaction and account management fees charged to merchants 
for the electronic processing of card association network 
transactions, less interchange paid to the card-issuing bank, card 
association assessments, and revenue sharing amounts. All of 
these are recognized at the time the merchant’s services are 
performed. The Company may enter into revenue sharing 
agreements with referral partners or in connection with purchases 
of merchant contracts from sellers. The revenue sharing amounts 
are determined primarily on sales volume processed or revenue 
generated for a particular group of merchants. Merchant 
processing revenue also includes revenues related to 
point-of-sale equipment recorded as sales when the equipment is 
shipped or as earned for equipment rentals. The Company 
records merchant processing services revenue within the 
Payment Services line of business. 

Trust and Investment Management Fees Trust and 
investment management fees are recognized over the period in 
which services are performed and are based on a percentage of 
the fair value of the assets under management or administration, 
fixed based on account type, or transaction-based fees. Services 
provided to clients include trustee, transfer agent, custodian, 
fiscal agent, escrow, fund accounting and administration 
services. Services provided to mutual funds may include selling, 
distribution and marketing services. Trust and investment 
management fees are predominately recorded within the Wealth 
Management and Investment Services line of business. 

Deposit Service Charges Deposit service charges include 
service charges on deposit accounts received under depository 
agreements with customers to provide access to deposited funds, 
serve as a custodian of funds, and when applicable, pay interest 
on deposits. Checking or savings accounts may contain fees for 
various services used on a day to day basis by a customer. Fees 
are recognized as services are delivered to and consumed by the 
customer, or as penalty fees are charged. Deposit service charges 
also include revenue generated from ATM transaction processing 
and settlement services which is recognized at the time the 
services are performed. Certain payments to partners and card 
associations related to ATM processing services are also recorded 
within deposit service charges as services are provided. Deposit 
service charges are reported primarily within the Consumer and 
Business Banking line of business. 

Treasury Management Fees Treasury management fees 
include fees for a broad range of products and services that 
enables customers to manage their cash more efficiently. These 
products and services include cash and investment management, 
receivables management, disbursement services, funds transfer 
services, and information reporting. Revenue is recognized as 
products and services are provided to customers. The Company 
reflects a discount calculated on monthly average collected 
customer balances. Total treasury management fees are reported 
primarily within the Corporate and Commercial Banking and 
Consumer and Business Banking lines of business. 

Commercial Products Revenue Commercial products revenue 
primarily includes revenue related to ancillary services provided to 
Corporate and Commercial Banking and Consumer and Business 
Banking customers, including standby letter of credit fees, 
non-yield related loan fees, capital markets related revenue, sales 
of direct financing leases, and loan and syndication fees. Sales of 
direct financing leases are recognized at the point of sale. In 
addition, the Company may lead or participate with a group of 
underwriters in raising investment capital on behalf of securities 
issuers and charge underwriting fees. These fees are recognized 
at securities issuance. The Company, in its role as lead 
underwriter, arranges deal structuring and use of outside vendors 
for the underwriting group. The Company recognizes only those 
fees and expenses related to its underwriting commitment. 

Mortgage Banking Revenue Mortgage banking revenue 
includes revenue derived from mortgages originated and 
subsequently sold, generally with servicing retained. The primary 
components include: gains and losses on mortgage sales; 
servicing revenue; changes in fair value for mortgage loans 
originated with the intent to sell and measured at fair value under 
the fair value option; changes in fair value for derivative 
commitments to purchase and originate mortgage loans; 
changes in the fair value of mortgage servicing rights (“MSRs”); 
and the impact of risk management activities associated with the 
mortgage origination pipeline, funded loans and MSRs. Net 
interest income from mortgage loans is recorded in interest 
income. Refer to Other Significant Policies in Note 1, as well as 
Note 10 and Note 22 for a further discussion of MSRs. Mortgage 
banking revenue is reported within the Consumer and Business 
Banking line of business. 

Investment Products Fees Investment products fees include 
commissions related to the execution of requested security 
trades, distribution fees from sale of mutual funds, and 
investment advisory fees. Commissions and investment advisory 
fees are recognized as services are delivered to and utilized by 
the customer. Distribution fees are received over time, are 
dependent on the consumer maintaining their mutual fund asset 
position and the value of such position. These revenues are 
estimated and recognized at the point a significant reversal of 
revenue becomes remote. Investment products fees are 
predominately reported within the Wealth Management and 
Investment Services line of business. 

Other Noninterest Income Other noninterest income is 
primarily related to financial assets including income on 
unconsolidated subsidiaries and equity method investments, 
gains on sale of other investments and corporate owned life 
insurance proceeds. The Company reports other noninterest 
income across all lines of business. 

Other Significant Policies 

Goodwill and Other Intangible Assets Goodwill is recorded on 
acquired businesses if the purchase price exceeds the fair value 
of the net assets acquired. Other intangible assets are recorded 

80 

at their fair value upon completion of a business acquisition or 
certain other transactions, and generally represent the value of 
customer contracts or relationships. Goodwill is not amortized 
but is subject, at a minimum, to annual tests for impairment at a 
reporting unit level. In certain situations, an interim impairment 
test may be required if events occur or circumstances change 
that would more likely than not reduce the fair value of a reporting 
unit below its carrying amount. Other intangible assets are 
amortized over their estimated useful lives, using straight-line and 
accelerated methods and are subject to impairment if events or 
circumstances indicate a possible inability to realize the carrying 
amount. Determining the amount of goodwill impairment, if any, 
includes assessing whether the carrying value of a reporting unit 
exceeds its fair value. Determining the amount of other intangible 
asset impairment, if any, includes assessing the present value of 
the estimated future cash flows associated with the intangible 
asset and comparing it to the carrying amount of the asset. 

Income Taxes Deferred taxes are recorded to reflect the tax 
consequences on future years of differences between the tax 
basis of assets and liabilities and their financial reporting carrying 
amounts. The Company uses the deferral method of accounting 
on investments that generate investment tax credits. Under this 
method, the investment tax credits are recognized as a reduction 
to the related asset. For certain investments in qualified affordable 
housing projects, the Company presents the expense in tax 
expense rather than noninterest expense. 

Mortgage Servicing Rights MSRs are capitalized as separate 
assets when loans are sold and servicing is retained or if they are 
purchased from others. MSRs are recorded at fair value. The 
Company determines the fair value by estimating the present 
value of the asset’s future cash flows utilizing market-based 
prepayment rates, option adjusted spread, and other 
assumptions validated through comparison to trade information, 
industry surveys and independent third-party valuations. Changes 
in the fair value of MSRs are recorded in earnings as mortgage 
banking revenue during the period in which they occur. 

Pensions For purposes of its pension plans, the Company 
utilizes its fiscal year-end as the measurement date. At the 
measurement date, plan assets are determined based on fair 
value, generally representing observable market prices or the net 
asset value provided by the funds’ trustee or administrator. The 
actuarial cost method used to compute the pension liabilities and 
related expense is the projected unit credit method. The 
projected benefit obligation is principally determined based on the 
present value of projected benefit distributions at an assumed 
discount rate. The discount rate utilized is based on the 
investment yield of high quality corporate bonds available in the 
marketplace with maturities equal to projected cash flows of 
future benefit payments as of the measurement date. Periodic 
pension expense (or income) includes service costs, interest 
costs based on the assumed discount rate, the expected return 
on plan assets based on an actuarially derived market-related 
value and amortization of actuarial gains and losses. Service cost 
is included in employee benefits expense on the Consolidated 

Statement of Income, with all other components of periodic 
pension expense included in other noninterest expense on the 
Consolidated Statement of Income. Pension accounting reflects 
the long-term nature of benefit obligations and the investment 
horizon of plan assets, and can have the effect of reducing 
earnings volatility related to short-term changes in interest rates 
and market valuations. Actuarial gains and losses include the 
impact of plan amendments and various unrecognized gains and 
losses which are deferred and amortized over the future service 
periods of active employees or the remaining life expectancies of 
inactive participants. The market-related value utilized to 
determine the expected return on plan assets is based on fair 
value adjusted for the difference between expected returns and 
actual performance of plan assets. The unrealized difference 
between actual experience and expected returns is included in 
expense over a period of approximately 15 years for active 
employees and approximately 30 years for inactive participants. 
The overfunded or underfunded status of each plan is recorded 
as an asset or liability on the Consolidated Balance Sheet, with 
changes in that status recognized through other comprehensive 
income (loss). 

Premises and Equipment Premises and equipment are stated 
at cost less accumulated depreciation and depreciated primarily 
on a straight-line basis over the estimated life of the assets. 
Estimated useful lives range up to 40 years for newly constructed 
buildings and from 3 to 25 years for furniture and equipment. 
The Company, as lessee, records an ROU asset for each 
lease with an original term greater than 12 months. ROU assets 
are included in premises and equipment, with the corresponding 
lease liabilities included in long-term debt and other liabilities. 

Capitalized Software The Company capitalizes certain costs 
associated with the acquisition or development of internal-use 
software. Once the software is ready for its intended use, these 
costs are amortized on a straight-line basis over the software’s 
expected useful life and reviewed for impairment on an ongoing 
basis. Estimated useful lives are generally 3 years, but may range 
up to 7 years. 

Stock-Based Compensation The Company grants stock-
based awards, which may include restricted stock, restricted 
stock units and options to purchase common stock of the 
Company. Stock option grants are for a fixed number of shares 
to employees and directors with an exercise price equal to the fair 
value of the shares at the date of grant. Restricted stock and 
restricted stock unit grants are awarded at no cost to the 
recipient. Stock-based compensation for awards is recognized in 
the Company’s results of operations over the vesting period. The 
Company immediately recognizes compensation cost of awards 
to employees that meet retirement status, despite their continued 
active employment. The amortization of stock-based 
compensation reflects estimated forfeitures adjusted for actual 
forfeiture experience. As compensation expense is recognized, a 
deferred tax asset is recorded that represents an estimate of the 
future tax deduction from exercise or release of restrictions. At 
the time stock-based awards are exercised, cancelled, expire, or 

81 

restrictions are released, the Company may be required to 
recognize an adjustment to tax expense, depending on the 
market price of the Company’s common stock at that time. 

Per Share Calculations Earnings per common share is 
calculated using the two-class method under which earnings are 
allocated to common shareholders and holders of participating 
securities. Unvested stock-based compensation awards that 
contain nonforfeitable rights to dividends or dividend equivalents 
are considered participating securities under the two-class 
method. Net income applicable to U.S. Bancorp common 
shareholders is then divided by the weighted-average number of 
common shares outstanding to determine earnings per common 
share. Diluted earnings per common share is calculated by 
adjusting income and outstanding shares, assuming conversion 
of all potentially dilutive securities. 

NOTE 2  Accounting  Changes 

Reference Interest Rate Transition In March 2020, the FASB 
issued accounting guidance, providing temporary optional 
expedients and exceptions to the guidance in United States 
generally accepted accounting principles on contract 
modifications and hedge accounting, to ease the financial 
reporting burdens related to the expected market transition from 
the London Interbank Offered Rate (“LIBOR”) and other interbank 
offered rates to alternative reference rates. Under the guidance, a 
company can elect not to apply certain modification accounting 
requirements to contracts affected by reference rate transition, if 
certain criteria are met. A company that makes this election 
would not be required to remeasure the contracts at the 
modification date or reassess a previous accounting 
determination. This guidance also permits a company to elect 
various optional expedients that would allow it to continue 
applying hedge accounting for hedging relationships affected by 
reference rate transition, if certain criteria are met. The guidance 
is effective upon issuance and generally can be applied through 
December 31, 2022. The Company is in the process of 
evaluating and applying, as applicable, the optional expedients 

and exceptions in accounting for eligible contract modifications, 
eligible existing hedging relationships and new hedging 
relationships available through December 31, 2022. The adoption 
of this guidance has not had, and is expected to continue to not 
have, a material impact on the Company’s financial statements. 

NOTE 3  Business Combinations 

In September 2021, the Company announced that it has entered 
into a definitive agreement to acquire MUFG Union Bank’s core 
regional banking franchise from Mitsubishi UFJ Financial Group 
(“MUFG”), for an expected purchase price of approximately 
$8.0 billion, including $5.5 billion in cash and approximately 
44 million shares of the Company’s common stock. The 
transaction excludes the purchase of MUFG Union Bank’s Global 
Corporate & Investment Bank, certain middle and back office 
functions, and other assets. MUFG Union Bank currently has 
approximately 300 branches in California, Washington and 
Oregon and is expected to add approximately $105 billion in total 
assets, $58 billion of loans and $90 billion of deposits to the 
Company’s consolidated balance sheet. The transaction is 
expected to close in the first half of 2022, subject to customary 
closing conditions, including regulatory approvals. 

NOTE 4  Restrictions on Cash and Due from 

Banks 

Banking regulators require bank subsidiaries to maintain minimum 
average reserve balances, either in the form of vault cash or 
reserve balances held with central banks or other financial 
institutions. The amount of required reserve balances were 
approximately $78 million and $73 million at December 31, 2021 
and 2020, respectively. The Company held balances at central 
banks and other financial institutions of $23.0 billion and 
$55.4 billion at December 31, 2021 and 2020, respectively, to 
meet these requirements and for other purposes. These balances 
are included in cash and due from banks on the Consolidated 
Balance Sheet. 

82 

NOTE 5  Investment  Securities 

The amortized cost, gross unrealized holding gains and losses, and fair value of held-to-maturity and available-for-sale investment 
securities at December 31 were as follows: 

2021 

2020 

(Dollars in Millions) 

Amortized  Unrealized  Unrealized 
Losses 

Gains 

Cost 

Fair 
Value 

Amortized  Unrealized  Unrealized 
Losses 

Gains 

Cost 

Fair 
Value 

Held-to-maturity 
Residential agency mortgage-backed securities  . . . . . . 

$  41,858  $ 

Total held-to-maturity  . . . . . . . . . . . . . . . . . . . . . . . . 

$  41,858  $ 

2 

2 

$  (48)  $  41,812  $ 

$  (48)  $  41,812  $ 

–  $ 

–  $ 

– 

– 

$  –  $ 

$  –  $ 

– 

– 

Available-for-sale 
U.S. Treasury and agencies . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage-backed securities 

Residential agency  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial agency  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Asset-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . 
Obligations of state and political subdivisions . . . . . . . . . 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  36,648  $  205 

$(244)  $ 

36,609  $  21,954  $  462 

$(25)  $  22,391 

76,761 
8,633 
62 
10,130 
7 

665 
53 
4 
607 
– 

(347) 
(201) 
– 
(20) 
– 

77,079 
8,485 
66 
10,717 
7 

98,031 
5,251 
200 
8,166 
9 

1,950 
170 
5 
695 
– 

(13) 
(15) 
– 
– 
– 

99,968 
5,406 
205 
8,861 
9 

Total available-for-sale  . . . . . . . . . . . . . . . . . . . . . . . 

$132,241  $1,534 

$(812)  $132,963  $133,611  $3,282 

$(53)  $136,840 

During the fourth quarter of 2021, the Company transferred 

$43.1 billion amortized cost ($41.8 billion fair value) of 
available-for-sale investment securities to the held-to-maturity 
category to reflect its new intent for these securities. 

Investment securities with a fair value of $30.7 billion at 
December 31, 2021, and $11.0 billion at December 31, 2020, 
were pledged to secure public, private and trust deposits, 

repurchase agreements and for other purposes required by 
contractual obligation or law. Included in these amounts were 
securities where the Company and certain counterparties have 
agreements granting the counterparties the right to sell or pledge 
the securities. Investment securities securing these types of 
arrangements had a fair value of $557 million at December 31, 
2021, and $402 million at December 31, 2020. 

The following table provides information about the amount of interest income from taxable and non-taxable investment securities: 

Year Ended December 31 (Dollars in Millions) 

2021 

2020 

2019 

Taxable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $2,103 
262 
Non-taxable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total interest income from investment securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $2,365 

$2,201 
227 

$2,428 

$2,680 
213 

$2,893 

The following table provides information about the amount of gross gains and losses realized through the sales of available-for-sale 
investment securities: 

Year Ended December 31 (Dollars in Millions) 

2021 

Realized gains  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $122 
(19) 
Realized losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net realized gains  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $103 

Income tax on net realized gains  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  26 

2020 

$200 
(23) 

$177 

$  45 

2019 

$ 99 
(26) 

$ 73 

$ 18 

The Company conducts a regular assessment of its available-
for-sale investment securities with unrealized losses to determine 
whether all or some portion of a security’s unrealized loss is 
related to credit and an allowance for credit losses is necessary. If 
the Company intends to sell or it is more likely than not the 
Company will be required to sell an investment security, the 
amortized cost of the security is written down to fair value. When 
evaluating credit losses, the Company considers various factors 
such as the nature of the investment security, the credit ratings or 
financial condition of the issuer, the extent of the unrealized loss, 

expected cash flows of underlying collateral, the existence of any 
government or agency guarantees, and market conditions. The 
Company measures the allowance for credit losses using market 
information where available and discounting the cash flows at the 
original effective rate of the investment security. The allowance for 
credit losses is adjusted each period through earnings and can 
be subsequently recovered. The allowance for credit losses on 
the Company’s available-for-sale investment securities was 
immaterial at December 31, 2021 and December 31, 2020. 

83 

At December 31, 2021, certain investment securities had a fair value below amortized cost. The following table shows the gross 
unrealized losses and fair value of the Company’s available-for-sale investment securities with unrealized losses, aggregated by 
investment category and length of time the individual investment securities have been in continuous unrealized loss positions, at 
December 31, 2021: 

Less Than 12 Months 

12 Months or Greater 

Total 

(Dollars in Millions) 

Fair 
Value 

Unrealized 
Losses 

U.S. Treasury and agencies . . . . . . . . . . . . . . . . . . . . . . . .  $11,445 
39,720 
Residential agency mortgage-backed securities  . . . . . . . 
4,463 
Commercial agency mortgage-backed securities  . . . . . . 
– 
Asset-backed securities . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,500 
Obligations of state and political subdivisions . . . . . . . . . . 
6 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total investment securities . . . . . . . . . . . . . . . . . . . . . . .  $57,134 

$(100) 
(342) 
(104) 
– 
(20) 
– 

$(566) 

Fair 
Value 

$2,879 
263 
1,764 
2 
– 
– 

$4,908 

Unrealized 
Losses 

Fair 
Value 

Unrealized 
Losses 

$(144) 
(5) 
(97) 
– 
– 
– 

$(246) 

$14,324 
39,983 
6,227 
2 
1,500 
6 

$62,042 

$(244) 
(347) 
(201) 
– 
(20) 
– 

$(812) 

These unrealized losses primarily relate to changes in interest 

rates and market spreads subsequent to purchase of these 
available-for-sale investment securities. U.S. Treasury and 
agencies securities and agency mortgage-backed securities are 
issued, guaranteed or otherwise supported by the United States 
government. The Company’s obligations of state and political 
subdivisions are generally high grade. Accordingly, the Company 
does not consider these unrealized losses to be credit-related 
and an allowance for credit losses is not necessary. In general, 
the issuers of the investment securities are contractually 
prohibited from prepayment at less than par, and the Company 
did not pay significant purchase premiums for these investment 
securities. At December 31, 2021, the Company had no plans to 

sell investment securities with unrealized losses, and believes it is 
more likely than not it would not be required to sell such 
investment securities before recovery of their amortized cost. 
During the year ended December 31, 2021 and 2020, the 
Company did not purchase any investment securities that had 
more-than-insignificant credit deterioration. 

All of the Company’s held-to-maturity investment securities 

are highly rated agency mortgage-backed securities that are 
guaranteed or otherwise supported by the United States 
government and have no history of credit losses. Accordingly the 
Company does not expect to incur any credit losses on 
held-to-maturity investment securities and has no allowance for 
credit losses recorded for these securities. 

84 

The following table provides information about the amortized cost, fair value and yield by maturity date of the investment securities 
outstanding at December 31, 2021: 

(Dollars in Millions) 

Held-to-maturity 
Mortgage-Backed Securities(a) 

Amortized 
Cost 

Fair Value 

Weighted-
Average 
Maturity in 
Years 

Weighted-
Average 
Yield(e) 

Maturing in one year or less  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Maturing after one year through five years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after five years through ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

– 
2 
41,856 
– 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  41,858 

Total held-to-maturity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  41,858 

$ 

– 
2 
41,810 
– 

$  41,812 

$  41,812 

Available-for-sale 
U.S. Treasury and Agencies 

Maturing in one year or less  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  2,724 
8,400 
Maturing after one year through five years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
22,469 
Maturing after five years through ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
3,055 
Maturing after ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  2,744 
8,483 
22,378 
3,004 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  36,648 

$  36,609 

Mortgage-Backed Securities(a) 

Maturing in one year or less  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Maturing after one year through five years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after five years through ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

104 
42,711 
42,560 
19 

$ 

104 
43,267 
42,174 
19 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  85,394 

$  85,564 

Asset-Backed Securities(a) 

Maturing in one year or less  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Maturing after one year through five years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after five years through ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

– 
3 
59 
– 

62 

Obligations of State and Political Subdivisions(b) (c) 

Maturing in one year or less  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Maturing after one year through five years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after five years through ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

393 
2,954 
6,217 
566 

$ 

$ 

$ 

– 
4 
61 
1 

66 

398 
3,178 
6,579 
562 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  10,130 

$  10,717 

Other 

Maturing in one year or less  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Maturing after one year through five years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after five years through ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Maturing after ten years  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

– 
7 
– 
– 

7 

$ 

$ 

– 
7 
– 
– 

7 

Total available-for-sale(d)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $132,241 

$132,963 

– 
4.8 
7.4 
– 

7.4 

7.4 

.6 
2.9 
8.1 
12.0 

6.7 

.7 
3.6 
6.3 
12.4 

4.9 

.5 
2.6 
5.3 
12.9 

5.2 

.5 
4.1 
7.2 
17.7 

6.6 

– 
3.4 
– 
– 

3.4 

5.5 

–% 

1.69 
1.45 
– 

1.45% 

1.45% 

1.91% 
1.52 
1.44 
1.99 

1.54% 

2.02% 
1.47 
1.70 
1.24 

1.58% 

2.69% 
1.62 
1.52 
2.41 

1.53% 

4.30% 
4.25 
3.45 
2.58 

3.67% 

–% 

2.07 
– 
– 

2.07% 

1.73% 

(a)  Information related to asset and mortgage-backed securities included above is presented based upon weighted-average maturities that take into account anticipated future prepayments. 
(b)  Information related to obligations of state and political subdivisions is presented based upon yield to first optional call date if the security is purchased at a premium, and yield to maturity if the 

security is purchased at par or a discount. 

(c)  Maturity calculations for obligations of state and political subdivisions are based on the first optional call date for securities with a fair value above par and the contractual maturity date for 

securities with a fair value equal to or below par. 

(d)  The weighted-average maturity of total available-for-sale investment securities was 3.4 years at December 31, 2020, with a corresponding weighted-average yield of 1.61 percent. 
(e)  Weighted-average yields for obligations of state and political subdivisions are presented on a fully-taxable equivalent basis based on a federal income tax rate of 21 percent. Yields on 
investment securities are computed based on amortized cost balances, excluding any premiums or discounts recorded related to the transfer of investment securities at fair value from 
available-for-sale to held-to-maturity. 

85 

NOTE 6  Loans and Allowance for Credit Losses 

The composition of the loan portfolio at December 31, disaggregated by class and underlying specific portfolio type, was as follows: 

(Dollars in Millions) 

Commercial 

2021 

2020 

Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $106,912 
5,111 
Lease financing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  97,315 
5,556 

Total commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

112,023 

102,871 

Commercial Real Estate 

Commercial mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Construction and development  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

28,757 
10,296 

Total commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

39,053 

Residential Mortgages 

Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Home equity loans, first liens  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

67,546 
8,947 

Total residential mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

76,493 

Credit Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

22,500 

Other Retail 

Retail leasing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Home equity and second mortgages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Revolving credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Installment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Automobile  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Student  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

7,256 
10,446 
2,750 
16,514 
24,866 
127 

Total other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

61,959 

28,472 
10,839 

39,311 

66,525 
9,630 

76,155 

22,346 

8,150 
12,472 
2,688 
13,823 
19,722 
169 

57,024 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $312,028 

$297,707 

The Company had loans of $92.1 billion at December 31, 
2021, and $96.1 billion at December 31, 2020, pledged at the 
Federal Home Loan Bank, and loans of $76.9 billion at 
December 31, 2021, and $67.8 billion at December 31, 2020, 
pledged at the Federal Reserve Bank. 

The Company offers a broad array of lending products to 
consumer and commercial customers, in various industries, 
across several geographical locations, predominately in the states 
in which it has Consumer and Business Banking offices. 
Collateral for commercial and commercial real estate loans may 
include marketable securities, accounts receivable, inventory, 
equipment, real estate, or the related property. 

Originated loans are reported at the principal amount 
outstanding, net of unearned interest and deferred fees and 
costs, and any partial charge-offs recorded. Net unearned 
interest and deferred fees and costs amounted to $475 million at 
December 31, 2021 and $763 million at December 31, 2020. All 

purchased loans are recorded at fair value at the date of 
purchase. Beginning January 1, 2020, the Company evaluates 
purchased loans for more-than-insignificant deterioration at the 
date of purchase in accordance with applicable authoritative 
accounting guidance. Purchased loans that have experienced 
more-than-insignificant deterioration from origination are 
considered purchased credit deteriorated loans. All other 
purchased loans are considered non-purchased credit 
deteriorated loans. 

Allowance for Credit Losses Beginning January 1, 2020, the 
allowance for credit losses is established for current expected 
credit losses on the Company’s loan and lease portfolio, including 
unfunded credit commitments. The allowance considers 
expected losses for the remaining lives of the applicable assets, 
inclusive of expected recoveries. The allowance for credit losses 
is increased through provisions charged to earnings and reduced 
by net charge-offs. 

86 

Activity in the allowance for credit losses by portfolio class was as follows: 

(Dollars in Millions) 

Balance at December 31, 2020 . . . . . . . . . . . . . . . . . . 
Add 

Commercial 

Commercial 
Real Estate 

Residential 
Mortgages 

Credit 
Card 

Other 
Retail 

Total 
Loans 

$2,423 

$1,544 

$573 

$2,355 

$1,115 

$ 8,010 

Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . 

(471) 

(419) 

Deduct 

Loans charged-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less recoveries of loans charged-off  . . . . . . . . . . . . . . . . 

Net loan charge-offs (recoveries)  . . . . . . . . . . . . . . . . . 

Balance at December 31, 2021 . . . . . . . . . . . . . . . . . . 

Balance at December 31, 2019 . . . . . . . . . . . . . . . . . . 
Add 

222 
(119) 

103 

$1,849 

$1,484 

Change in accounting principle (a)  . . . . . . . . . . . . . . . . . . 
Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . 

378 
1,074 

Deduct 

Loans charged-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less recoveries of loans charged-off  . . . . . . . . . . . . . . . . 

Net loan charge-offs (recoveries)  . . . . . . . . . . . . . . . . . 

Balance at December 31, 2020 . . . . . . . . . . . . . . . . . . 

Balance at December 31, 2018 . . . . . . . . . . . . . . . . . . 
Add 

575 
(62) 

513 

$2,423 

$1,454 

Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . 

315 

Deduct 

Loans charged-off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Less recoveries of loans charged-off  . . . . . . . . . . . . . . . . 

Net loan charge-offs (recoveries)  . . . . . . . . . . . . . . . . . 

399 
(114) 

285 

29 
(27) 

2 

$1,123 

$  799 

(122) 
1,054 

210 
(23) 

187 

$1,544 

$  800 

13 

21 
(7) 

14 

(40) 

18 
(50) 

(32) 

$565 

$433 

(30) 
158 

19 
(31) 

(12) 

$573 

$455 

(19) 

34 
(31) 

3 

(170) 

686 
(174) 

512 

$1,673 

$1,128 

872 
1,184 

975 
(146) 

829 

(73) 

(1,173) 

253 
(156) 

97 

$  945 

$  647 

401 
336 

401 
(132) 

269 

1,208 
(526) 

682 

$ 6,155 

$ 4,491 

1,499 
3,806 

2,180 
(394) 

1,786 

$2,355 

$1,102 

$1,115 

$  630 

$ 8,010 

$ 4,441 

919 

276 

1,504 

1,028 
(135) 

893 

385 
(126) 

259 

1,867 
(413) 

1,454 

Balance at December 31, 2019 . . . . . . . . . . . . . . . . . . 

$1,484 

$  799 

$433 

$1,128 

$  647 

$ 4,491 

(a)  Effective January 1, 2020, the Company adopted accounting guidance which changed impairment recognition of financial instruments to a model that is based on expected losses rather than 

incurred losses. 

The decrease in the allowance for credit losses from 
December 31, 2020 to December 31, 2021 reflected factors 
affecting economic conditions during 2021, including the 
enactment of additional benefits from government stimulus 
programs and broad vaccine availability in the United States that 
has reduced the risks associated with COVID-19, contributing to 
an economic recovery. However, economic uncertainty remains 
associated with supply chain concerns, rising inflationary 
concerns and additional virus variants. 

Credit Quality The credit quality of the Company’s loan 
portfolios is assessed as a function of net credit losses, levels of 
nonperforming assets and delinquencies, and credit quality 
ratings as defined by the Company. These credit quality ratings 
are an important part of the Company’s overall credit risk 
management process and evaluation of the allowance for credit 
losses. 

87 

The following table provides a summary of loans by portfolio class, including the delinquency status of those that continue to accrue 
interest, and those that are nonperforming: 

(Dollars in Millions) 

Accruing 

30-89 Days 
Past Due 

Current 

90 Days or 
More Past Due 

Nonperforming(b) 

Total 

December 31, 2021 
Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $111,270 
38,678 
Commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
75,962 
Residential mortgages(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
22,142 
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
61,468 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $309,520 

December 31, 2020 
Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $102,127 
38,676 
Commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
75,529 
Residential mortgages(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
21,918 
Credit card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
56,466 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $294,716 

$  530 
80 
124 
193 
275 

$1,202 

$  314 
183 
244 
231 
318 

$1,290 

$  49 
11 
181 
165 
66 

$472 

$  55 
2 
137 
197 
86 

$477 

$  174 
284 
226 
– 
150 

$  834 

$  375 
450 
245 
– 
154 

$1,224 

$112,023 
39,053 
76,493 
22,500 
61,959 

$312,028 

$102,871 
39,311 
76,155 
22,346 
57,024 

$297,707 

(a)  At December 31, 2021, $791 million of loans 30–89 days past due and $1.5 billion of loans 90 days or more past due purchased from Government National Mortgage Association (“GNMA”) 

mortgage pools whose repayments are insured by the Federal Housing Administration or guaranteed by the United States Department of Veterans Affairs, were classified as current, compared 
with $1.4 billion and $1.8 billion at December 31, 2020, respectively. 

(b)  Substantially all nonperforming loans at December 31, 2021 and 2020, had an associated allowance for credit losses. The Company recognized interest income on nonperforming loans of 
$16 million and $23 million for the years ended December 31, 2021 and 2020, respectively, compared to what would have been recognized at the original contractual terms of the loans of 
$34 million and $45 million, respectively. 

At December 31, 2021, total nonperforming assets held by 
the Company were $878 million, compared with $1.3 billion at 
December 31, 2020. Total nonperforming assets included 
$834 million of nonperforming loans, $22 million of OREO and 
$22 million of other nonperforming assets owned by the 
Company at December 31, 2021, compared with $1.2 billion, 
$24 million and $50 million, respectively at December 31, 2020. 
At December 31, 2021, the amount of foreclosed residential 

real estate held by the Company, and included in OREO, was 
$22 million, compared with $23 million at December 31, 2020. 
These amounts excluded $22 million and $33 million at 
December 31, 2021 and December 31, 2020, respectively, of 

foreclosed residential real estate related to mortgage loans whose 
payments are primarily insured by the Federal Housing 
Administration or guaranteed by the United States Department of 
Veterans Affairs. In addition, the amount of residential mortgage 
loans secured by residential real estate in the process of 
foreclosure at December 31, 2021 and December 31, 2020, was 
$696 million and $1.0 billion, respectively, of which $555 million 
and $812 million, respectively, related to loans purchased from 
Government National Mortgage Association (“GNMA”) mortgage 
pools whose repayments are insured by the Federal Housing 
Administration or guaranteed by the United States Department of 
Veterans Affairs. 

88 

The following table provides a summary of loans by portfolio class and the Company’s internal credit quality rating: 

(Dollars in Millions) 

Commercial 

December 31, 2021 

Criticized 

December 31, 2020 

Criticized 

Special 

Total 
Pass  Mention  Classified(a)  Criticized 

Total 

Pass 

Special 
Mention  Classified(a) 

Total 
Criticized 

Originated in 2021 . . . . . . . . . . 
Originated in 2020 . . . . . . . . . . 
Originated in 2019 . . . . . . . . . . 
Originated in 2018 . . . . . . . . . . 
Originated in 2017 . . . . . . . . . . 
Originated prior to 2017  . . . . . 
Revolving  . . . . . . . . . . . . . . . . . 

$  51,155  $  387 
304 
151 
3 
2 
28 
268 

14,091 
10,159 
5,122 
2,149 
2,774 
24,722 

$  287  $  674  $  51,829 
14,528 
437 
10,364 
205 
5,161 
39 
2,189 
40 
2,845 
71 
25,107 
385 

133 
54 
36 
38 
43 
117 

$ 

– 
34,557 
17,867 
12,349 
5,257 
4,954 
22,445 

$ 

– 
1,335 
269 
351 
117 
128 
299 

$ 

– 
1,753 
349 
176 
270 
115 
280 

$ 

– 
3,088 
618 
527 
387 
243 
579 

$ 

Total 

– 
37,645 
18,485 
12,876 
5,644 
5,197 
23,024 

Total commercial . . . . . . . . . 

110,172 

1,143 

708 

1,851 

112,023 

97,429 

2,499 

2,943 

5,442 

102,871 

Commercial real estate 

Originated in 2021 . . . . . . . . . . 
Originated in 2020 . . . . . . . . . . 
Originated in 2019 . . . . . . . . . . 
Originated in 2018 . . . . . . . . . . 
Originated in 2017 . . . . . . . . . . 
Originated prior to 2017  . . . . . 
Revolving  . . . . . . . . . . . . . . . . . 

Total commercial real 

13,364 
7,459 
6,368 
2,996 
1,662 
2,811 
1,494 

6 
198 
251 
29 
38 
17 
1 

990 
263 
610 
229 
113 
111 
43 

996 
461 
861 
258 
151 
128 
44 

14,360 
7,920 
7,229 
3,254 
1,813 
2,939 
1,538 

– 
9,446 
9,514 
6,053 
2,650 
4,762 
1,445 

– 
461 
454 
411 
198 
240 
9 

– 
1,137 
1,005 
639 
340 
309 
238 

– 
1,598 
1,459 
1,050 
538 
549 
247 

– 
11,044 
10,973 
7,103 
3,188 
5,311 
1,692 

estate  . . . . . . . . . . . . . . . . 

36,154 

540 

2,359 

2,899 

39,053 

33,870 

1,773 

3,668 

5,441 

39,311 

Residential mortgages(b) 

Originated in 2021 . . . . . . . . . . 
Originated in 2020 . . . . . . . . . . 
Originated in 2019 . . . . . . . . . . 
Originated in 2018 . . . . . . . . . . 
Originated in 2017 . . . . . . . . . . 
Originated prior to 2017  . . . . . 
Revolving  . . . . . . . . . . . . . . . . . 

Total residential 

mortgages  . . . . . . . . . . . . 

Credit card(c)  . . . . . . . . . . . . . . . . 
Other retail 

Originated in 2021 . . . . . . . . . . 
Originated in 2020 . . . . . . . . . . 
Originated in 2019 . . . . . . . . . . 
Originated in 2018 . . . . . . . . . . 
Originated in 2017 . . . . . . . . . . 
Originated prior to 2017  . . . . . 
Revolving  . . . . . . . . . . . . . . . . . 
Revolving converted to term . . 

Total other retail . . . . . . . . . . 

29,882 
15,948 
6,938 
2,889 
3,796 
16,619 
1 

76,073 

22,335 

22,455 
12,071 
7,223 
3,285 
1,726 
1,973 
12,532 
472 

61,737 

– 
1 
– 
– 
– 
– 
– 

1 

– 

– 
– 
– 
– 
– 
– 
– 
– 

– 

3 
8 
36 
30 
30 
312 
– 

419 

165 

6 
9 
17 
14 
9 
15 
112 
40 

222 

3 
9 
36 
30 
30 
312 
– 

420 

165 

6 
9 
17 
14 
9 
15 
112 
40 

222 

29,885 
15,957 
6,974 
2,919 
3,826 
16,931 
1 

– 
23,262 
13,969 
5,670 
6,918 
25,921 
1 

76,493 

75,741 

22,500 

22,149 

22,461 
12,080 
7,240 
3,299 
1,735 
1,988 
12,644 
512 

– 
17,589 
11,605 
6,814 
3,879 
3,731 
12,647 
503 

61,959 

56,768 

– 
1 
1 
1 
1 
2 
– 

6 

– 

– 
– 
– 
– 
– 
– 
– 
– 

– 

– 
3 
17 
22 
24 
342 
– 

408 

197 

– 
7 
23 
27 
22 
29 
110 
38 

256 

– 
4 
18 
23 
25 
344 
– 

414 

197 

– 
7 
23 
27 
22 
29 
110 
38 

256 

– 
23,266 
13,987 
5,693 
6,943 
26,265 
1 

76,155 

22,346 

– 
17,596 
11,628 
6,841 
3,901 
3,760 
12,757 
541 

57,024 

Total loans  . . . . . . . . . . . . . . 

$306,471  $1,684 

$3,873  $5,557  $312,028  $285,957  $4,278 

$7,472  $11,750  $297,707 

Total outstanding 

commitments . . . . . . . . . . 

$662,363  $3,372 

$5,684  $9,056  $671,419  $627,606  $8,772 

$9,374  $18,146  $645,752 

Note: Year of origination is based on the origination date of a loan, or for existing loans the date when the maturity date, pricing or commitment amount is amended. 
(a)  Classified rating on consumer loans primarily based on delinquency status. 
(b)  At December 31, 2021, $1.5 billion of GNMA loans 90 days or more past due and $1.1 billion of restructured GNMA loans whose repayments are insured by the Federal Housing 

Administration or guaranteed by the United States Department of Veterans Affairs were classified with a pass rating, compared with $1.8 billion and $1.4 billion at December 31, 2020, 
respectively. 

(c)  All credit card loans are considered revolving loans. 

89 

Troubled Debt Restructurings In certain circumstances, the Company may modify the terms of a loan to maximize the collection of 
amounts due when a borrower is experiencing financial difficulties or is expected to experience difficulties in the near-term. The following 
table provides a summary of loans modified as TDRs for the years ended December 31, by portfolio class: 

(Dollars in Millions) 

Number 
of Loans 

Pre-Modification 
Outstanding 
Loan 
Balance 

Post-Modification 
Outstanding 
Loan 
Balance 

2021 
2,156 
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
112 
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
977 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25,297 
2,576 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans, excluding loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . .  31,118 
2,311 

Loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33,429 

2020 
3,423 
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
149 
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,176 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23,549 
4,027 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans, excluding loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . .  32,324 
4,630 

Loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36,954 

2019 
3,445 
Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
136 
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
417 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  34,247 
2,952 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans, excluding loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . .  41,197 
6,257 

Loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47,454 

$  140 
193 
329 
144 
74 

880 
334 

$1,214 

$  628 
262 
402 
135 
117 

1,544 
667 

$2,211 

$  376 
129 
55 
185 
63 

808 
856 

$1,664 

$  127 
179 
328 
146 
67 

847 
346 

$1,193 

$  493 
218 
401 
136 
114 

1,362 
659 

$2,021 

$  359 
125 
54 
186 
61 

785 
827 

$1,612 

Residential mortgages, home equity and second mortgages, 

and loans purchased from GNMA mortgage pools in the table 
above include trial period arrangements offered to customers 
during the periods presented. The post-modification balances for 
these loans reflect the current outstanding balance until a 
permanent modification is made. In addition, the post-
modification balances typically include capitalization of unpaid 
accrued interest and/or fees under the various modification 

programs. At December 31, 2021, 7 residential mortgages, 2 
home equity and second mortgage loans and 34 loans 
purchased from GNMA mortgage pools with outstanding 
balances of $1 million, less than $1 million and $4 million, 
respectively, were in a trial period and have estimated post-
modification balances of $1 million, less than $1 million and 
$5 million, respectively, assuming permanent modification occurs 
at the end of the trial period. 

90 

The following table provides a summary of TDR loans that defaulted (fully or partially charged-off or became 90 days or more past due) for 
the years ended December 31, that were modified as TDRs within 12 months previous to default: 

(Dollars in Millions) 

Number 
of Loans 

Amount 
Defaulted 

2021 
Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans, excluding loans purchased from GNMA mortgage pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,084 
16 
81 
7,700 
714 

9,595 
176 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

9,771 

2020 
Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans, excluding loans purchased from GNMA mortgage pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,148 
50 
38 
6,688 
307 

8,231 
498 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

8,729 

2019 
Commercial  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial real estate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other retail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans, excluding loans purchased from GNMA mortgage pools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Loans purchased from GNMA mortgage pools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,040 
36 
137 
8,273 
380 

9,866 
997 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10,863 

$  32 
7 
9 
43 
11 

102 
26 

$128 

$  80 
30 
5 
35 
4 

154 
66 

$220 

$  46 
24 
15 
40 
10 

135 
131 

$266 

In addition to the defaults in the table above, the Company 
had a total of 17 residential mortgage loans, home equity and 
second mortgage loans and loans purchased from GNMA 
mortgage pools for the year ended December 31, 2021, where 
borrowers did not successfully complete the trial period 
arrangement and, therefore, are no longer eligible for a 

permanent modification under the applicable modification 
program. These loans had aggregate outstanding balances of 
$2 million for the year ended December 31, 2021. 

As of December 31, 2021, the Company had $132 million of 
commitments to lend additional funds to borrowers whose terms 
of their outstanding owed balances have been modified in TDRs. 

91 

NOTE 7  Leases 

The Company, as a lessor, originates retail and commercial 
leases either directly to the consumer or indirectly through dealer 
networks. Retail leases consist primarily of automobiles, while 

commercial leases may include high dollar assets such as aircraft 
or lower cost items such as office equipment. 

The components of the net investment in sales-type and direct financing leases, at December 31, were as follows: 

(Dollars in Millions) 

2021 

2020 

Lease receivables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $10,738 
1,610 
Unguaranteed residual values accruing to the lessor’s benefit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total net investment in sales-type and direct financing leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $12,348 

$11,890 
1,787 

$13,677 

The Company, as a lessor, recorded $888 million, $952 

million and $996 million of revenue on its Consolidated Statement 
of Income for the years ended December 31, 2021, 2020 and 

2019, respectively, primarily consisting of interest income on 
sales-type and direct financing leases. 

The contractual future lease payments to be received by the Company, at December 31, 2021, were as follows: 

(Dollars in Millions) 

Sales-type and 
direct financing leases 

Operating leases 

2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total lease payments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Amounts representing interest  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Lease receivables  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  3,926 
3,293 
2,402 
963 
281 
540 

11,405 
(667) 

$10,738 

$136 
104 
68 
44 
15 
8 

$375 

The Company, as lessee, leases certain assets for use in its 

operations. Leased assets primarily include retail branches, 
operations centers and other corporate locations, and, to a lesser 
extent, office and computer equipment. For each lease with an 
original term greater than 12 months, the Company records a 
lease liability and a corresponding right of use (“ROU”) asset. At 
December 31, 2021, the Company’s ROU assets included in 
premises and equipment and lease liabilities included in long-term 
debt and other liabilities, were $1.2 billion and $1.3 billion, 

respectively, compared with $1.1 billion of ROU assets and $1.3 
billion of lease liabilities at December 31, 2020, respectively. 

Total costs incurred by the Company, as a lessee, were $364 

million, $374 million and $394 million for the years ended 
December 31, 2021, 2020 and 2019, respectively, and principally 
related to contractual lease payments on operating leases. The 
Company’s leases do not impose significant covenants or other 
restrictions on the Company. 

The following table presents amounts relevant to the Company’s assets leased for use in its operations for the years ended December 31: 

(Dollars in Millions) 

2021 

2020 

2019 

Cash paid for amounts included in the measurement of lease liabilities 

Operating cash flows from operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $288 
5 
Operating cash flows from finance leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
12 
Financing cash flows from finance leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
164 
Right of use assets obtained in exchange for new operating lease liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
75 
Right of use assets obtained in exchange for new finance lease liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$305 
6 
12 
128 
6 

$302 
7 
10 
134 
10 

The following table presents the weighted-average remaining lease terms and discount rates of the Company’s assets leased for use in its 
operations at December 31: 

2021 

2020 

Weighted-average remaining lease term of operating leases (in years)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Weighted-average remaining lease term of finance leases (in years)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Weighted-average discount rate of operating leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Weighted-average discount rate of finance leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

7.0 
9.5 
2.7% 
9.3% 

7.0 
9.6 
3.0% 
12.5% 

92 

The contractual future lease obligations of the Company at December 31, 2021, were as follows: 

(Dollars in Millions) 

Operating leases 

Finance leases 

2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total lease payments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Amounts representing interest  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Lease liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  278 
240 
194 
145 
105 
329 

1,291 
(121) 

$1,170 

$  27 
27 
24 
16 
10 
32 

136 
(23) 

$113 

NOTE 8  Accounting for Transfers and Servicing of Financial Assets and Variable Interest

Entities 

The Company transfers financial assets in the normal course of 
business. The majority of the Company’s financial asset transfers 
are residential mortgage loan sales primarily to government-
sponsored enterprises (“GSEs”), transfers of tax-advantaged 
investments, commercial loan sales through participation 
agreements, and other individual or portfolio loan and securities 
sales. In accordance with the accounting guidance for asset 
transfers, the Company considers any ongoing involvement with 
transferred assets in determining whether the assets can be 
derecognized from the balance sheet. Guarantees provided to 
certain third parties in connection with the transfer of assets are 
further discussed in Note 23. 

For loans sold under participation agreements, the Company 

also considers whether the terms of the loan participation 
agreement meet the accounting definition of a participating 
interest. With the exception of servicing and certain performance-
based guarantees, the Company’s continuing involvement with 
financial assets sold is minimal and generally limited to market 
customary representation and warranty clauses. Any gain or loss 
on sale depends on the previous carrying amount of the 
transferred financial assets, the consideration received, and any 
liabilities incurred in exchange for the transferred assets. Upon 
transfer, any servicing assets and other interests that continue to 
be held by the Company are initially recognized at fair value. For 
further information on MSR’s, refer to Note 10. On a limited basis, 
the Company may acquire and package high-grade corporate 
bonds for select corporate customers, in which the Company 
generally has no continuing involvement with these transactions. 
Additionally, the Company is an authorized GNMA issuer and 
issues GNMA securities on a regular basis. The Company has no 
other asset securitizations or similar asset-backed financing 
arrangements that are off-balance sheet. 

The Company also provides financial support primarily 

through the use of waivers of trust and investment management 
fees associated with various unconsolidated registered money 
market funds it manages. The Company provided $250 million, 
$89 million and $30 million of support to the funds during the 
years ended December 31, 2021, 2020 and 2019, respectively. 

The Company is involved in various entities that are 

considered to be VIEs. The Company’s investments in VIEs are 

primarily related to investments promoting affordable housing, 
community development and renewable energy sources. Some 
of these tax-advantaged investments support the Company’s 
regulatory compliance with the Community Reinvestment Act. 
The Company’s investments in these entities generate a return 
primarily through the realization of federal and state income tax 
credits, and other tax benefits, such as tax deductions from 
operating losses of the investments, over specified time periods. 
These tax credits are recognized as a reduction of tax expense 
or, for investments qualifying as investment tax credits, as a 
reduction to the related investment asset. The Company 
recognized federal and state income tax credits related to its 
affordable housing and other tax-advantaged investments in tax 
expense of $508 million, $578 million and $615 million for the 
years ended December 31, 2021, 2020 and 2019, respectively. 
The Company also recognized $418 million, $414 million and 
$506 million of investment tax credits for the years ended 
December 31, 2021, 2020 and 2019, respectively. The Company 
recognized $468 million, $545 million and $557 million of 
expenses related to all of these investments for the years ended 
December 31, 2021, 2020 and 2019, respectively, of which 
$336 million, $367 million and $318 million, respectively, were 
included in tax expense and the remaining amounts were 
included in noninterest expense. 

The Company is not required to consolidate VIEs in which it 

has concluded it does not have a controlling financial interest, 
and thus is not the primary beneficiary. In such cases, the 
Company does not have both the power to direct the entities’ 
most significant activities and the obligation to absorb losses or 
the right to receive benefits that could potentially be significant to 
the VIEs. 

The Company’s investments in these unconsolidated VIEs are 

carried in other assets on the Consolidated Balance Sheet. The 
Company’s unfunded capital and other commitments related to 
these unconsolidated VIEs are generally carried in other liabilities 
on the Consolidated Balance Sheet. The Company’s maximum 
exposure to loss from these unconsolidated VIEs include the 
investment recorded on the Company’s Consolidated Balance 
Sheet, net of unfunded capital commitments, and previously 
recorded tax credits which remain subject to recapture by taxing 

93 

authorities based on compliance features required to be met at 
the project level. While the Company believes potential losses 
from these investments are remote, the maximum exposure was 
determined by assuming a scenario where the community-based 
business and housing projects completely fail and do not meet 
certain government compliance requirements resulting in 
recapture of the related tax credits. 

The following table provides a summary of investments in 
community development and tax-advantaged VIEs that the 
Company has not consolidated: 

At December 31 (Dollars in Millions) 

2021 

2020 

Investment carrying amount  . . . . . . . . . . . . .  $4,484 
Unfunded capital and other 

commitments  . . . . . . . . . . . . . . . . . . . . . . . 
Maximum exposure to loss  . . . . . . . . . . . . . . 

1,890 
9,899 

$  5,378 

2,334 
11,219 

The Company also has noncontrolling financial investments in 
private investment funds and partnerships considered to be VIEs, 
which are not consolidated. The Company’s recorded investment 
in these entities, carried in other assets on the Consolidated 
Balance Sheet, was approximately $40 million at December 31, 
2021 and $35 million at December 31, 2020. The maximum 
exposure to loss related to these VIEs was $84 million at 
December 31, 2021 and $57 million at December 31, 2020, 
representing the Company’s investment balance and its 
unfunded commitments to invest additional amounts. 

The Company’s individual net investments in unconsolidated 
VIEs, which exclude any unfunded capital commitments, ranged 
from less than $1 million to $75 million at December 31, 2021, 
compared with less than $1 million to $78 million at 
December 31, 2020. 

NOTE 9  Premises and Equipment 

Premises and equipment at December 31 consisted of the following: 

(Dollars in Millions) 

The Company is required to consolidate VIEs in which it has 

concluded it has a controlling financial interest. The Company 
sponsors entities to which it transfers its interests in 
tax-advantaged investments to third parties. At December 31, 
2021, approximately $5.0 billion of the Company’s assets and 
$3.4 billion of its liabilities included on the Consolidated Balance 
Sheet were related to community development and 
tax-advantaged investment VIEs which the Company has 
consolidated, primarily related to these transfers. These amounts 
compared to $4.9 billion and $3.7 billion, respectively, at 
December 31, 2020. The majority of the assets of these 
consolidated VIEs are reported in other assets, and the liabilities 
are reported in long-term debt and other liabilities. The assets of 
a particular VIE are the primary source of funds to settle its 
obligations. The creditors of the VIEs do not have recourse to the 
general credit of the Company. The Company’s exposure to the 
consolidated VIEs is generally limited to the carrying value of its 
variable interests plus any related tax credits previously 
recognized or transferred to others with a guarantee. 

In addition, the Company sponsors a municipal bond 

securities tender option bond program. The Company controls 
the activities of the program’s entities, is entitled to the residual 
returns and provides liquidity and remarketing arrangements to 
the program. As a result, the Company has consolidated the 
program’s entities. At December 31, 2021, $1.7 billion of 
available-for-sale investment securities and $1.2 billion of short-
term borrowings on the Consolidated Balance Sheet were related 
to the tender option bond program, compared with $2.4 billion of 
available-for-sale investment securities and $1.5 billion of short-
term borrowings at December 31, 2020. 

2021 

2020 

Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $  445 
3,161 
Buildings and improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
3,438 
Furniture, fixtures and equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,014 
Right of use assets on operating leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
172 
Right of use assets on finance leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
23 
Construction in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Less accumulated depreciation and amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

8,253 
(4,948) 

$  487 
3,519 
3,439 
1,038 
110 
25 

8,618 
(5,150) 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 3,305 

$ 3,468 

94 

NOTE 10  Mortgage Servicing Rights 

The Company capitalizes MSRs as separate assets when loans 
are sold and servicing is retained. MSRs may also be purchased 
from others. The Company carries MSRs at fair value, with 
changes in the fair value recorded in earnings during the period in 
which they occur. The Company serviced $222.4 billion of 
residential mortgage loans for others at December 31, 2021, and 
$211.8 billion at December 31, 2020, including subserviced 
mortgages with no corresponding MSR asset. Included in 
mortgage banking revenue are the MSR fair value changes arising 

from market rate and model assumption changes, net of the 
value change in derivatives used to economically hedge MSRs. 
These changes resulted in a net loss of $183 million, a net gain of 
$18 million, and a net loss of $24 million for the years ended 
December 31, 2021, 2020 and 2019, respectively. Loan servicing 
and ancillary fees, not including valuation changes, included in 
mortgage banking revenue were $725 million, $718 million and 
$734 million for the years ended December 31, 2021, 2020 and 
2019, respectively. 

Changes in fair value of capitalized MSRs are summarized as follows: 

(Dollars in Millions) 

2021 

2020 

2019 

Balance at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 2,210 
42 
1,136 
2 

Rights purchased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Rights capitalized  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Rights sold(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Changes in fair value of MSRs 

Due to fluctuations in market interest rates(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Due to revised assumptions or models(c)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other changes in fair value(d)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

272 
(196) 
(513) 

$ 2,546 
34 
1,030 
3 

(719) 
(12) 
(672) 

$ 2,791 
20 
559 
5 

(390) 
23 
(462) 

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 2,953 

$ 2,210 

$ 2,546 

(a)  MSRs sold include those having a negative fair value, resulting from the loans being severely delinquent. 
(b)  Includes changes in MSR value associated with changes in market interest rates, including estimated prepayment rates and anticipated earnings on escrow deposits. 
(c)  Includes changes in MSR value not caused by changes in market interest rates, such as changes in assumed cost to service, ancillary income and option adjusted spread, as well as the impact 

of any model changes. 

(d)  Primarily the change in MSR value from passage of time and cash flows realized (decay), but also includes the impact of changes to expected cash flows not associated with changes in market 

interest rates, such as the impact of delinquencies. 

The estimated sensitivity to changes in interest rates of the fair value of the MSR portfolio and the related derivative instruments was as 
follows: 

(Dollars in Millions) 

MSR portfolio  . . . . . . . . . . . . . . . 
Derivative instrument hedges  . . . 

2021 

2020 

Down 
100 bps 

Down 
50 bps 

Down 
25 bps 

Up 
25 bps 

Up 
50 bps 

Up 
100 bps 

Down 
100 bps 

Down 
50 bps 

Down 
25 bps 

Up 
25 bps 

Up 
50 bps 

Up 
100 bps 

$(636)  $(324)  $(160)  $  150  $  287 
(278) 
152 

(142) 

614 

309 

$  511 
(536) 

$(442)  $(271)  $(150)  $  169  $  343 
(304) 
145 

(149) 

281 

523 

$  671 
(625) 

Net sensitivity  . . . . . . . . . . . . . 

$ (22)  $ (15)  $ 

(8)  $ 

8  $ 

9 

$  (25) 

$ 81 

$ 10 

$ (5)  $ 20  $ 39 

$ 46 

The fair value of MSRs and their sensitivity to changes in 
interest rates is influenced by the mix of the servicing portfolio 
and characteristics of each segment of the portfolio. The 
Company’s servicing portfolio consists of the distinct portfolios of 
government-insured mortgages, conventional mortgages and 
Housing Finance Agency (“HFA”) mortgages. The servicing 
portfolios are predominantly comprised of fixed-rate agency loans 

with limited adjustable-rate or jumbo mortgage loans. The HFA 
servicing portfolio is comprised of loans originated under state 
and local housing authority program guidelines which assist 
purchases by first-time or low- to moderate-income homebuyers 
through a favorable rate subsidy, down payment and/or closing 
cost assistance on government- and conventional-insured 
mortgages. 

95 

A summary of the Company’s MSRs and related characteristics by portfolio as of December 31 was as follows: 

2021 

2020 

(Dollars in Millions) 

HFA  Government  Conventional(d) 

Total 

HFA  Government  Conventional(d) 

Total 

Servicing portfolio(a)  . . . . . . . . . . . . . . . . . . . . . . . 
Fair value  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Value (bps)(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Weighted-average servicing fees (bps)  . . . . . . . . 
Multiple (value/servicing fees)  . . . . . . . . . . . . . . . 
Weighted-average note rate  . . . . . . . . . . . . . . . . 
Weighted-average age (in years)  . . . . . . . . . . . . . 
Weighted-average expected prepayment 

(constant prepayment rate)  . . . . . . . . . . . . . . . 
Weighted-average expected life (in years) . . . . . . 
Weighted-average option adjusted spread(c)  . . . . . 

$40,652 
527 
$ 
130 
36 
3.63 
4.07% 
3.8 

$21,919 
308 
$ 
141 
41 
3.43 
3.70% 
5.9 

$156,382  $218,953 
$  2,118  $  2,953 
135 
32 
4.18 
3.56% 
3.7 

135 
30 
4.50 
3.41% 
3.3 

$40,396 
406 
$ 
101 
35 
2.87 
4.43% 
3.8 

$25,474 
261 
$ 
102 
40 
2.56 
3.91% 
5.6 

$143,085  $208,955 
$  1,543  $  2,210 
106 
32 
3.26 
3.92% 
4.3 

108 
30 
3.55 
3.78% 
4.2 

11.5% 
6.5 
7.3% 

13.2% 
5.6 
7.3% 

9.6% 
6.9 
6.3% 

10.3% 
6.7 
6.6% 

14.1% 
5.6 
7.7% 

18.0% 
4.3 
7.3% 

13.8% 
5.5 
6.2% 

14.4% 
5.4 
6.6% 

(a)  Represents principal balance of mortgages having corresponding MSR asset. 
(b)  Calculated as fair value divided by the servicing portfolio. 
(c)  Option adjusted spread is the incremental spread added to the risk-free rate to reflect optionality and other risk inherent in the MSRs. 
(d)  Represents loans sold primarily to GSEs. 

NOTE 11 

Intangible Assets 

Intangible assets consisted of the following: 

At December 31 (Dollars in Millions) 

2021 

2020 

Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Merchant processing contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Core deposit benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage servicing rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Trust relationships  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other identified intangibles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$10,262 
195 
49 
2,953 
62 
479 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $14,000 

$  9,918 
235 
64 
2,210 
19 
336 

$12,782 

Aggregate amortization expense consisted of the following: 

Year Ended December 31 (Dollars in Millions) 

Merchant processing contracts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Core deposit benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Trust relationships  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other identified intangibles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2021 

$  45 
15 
10 
89 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $159 

2020 

$  49 
18 
9 
100 

$176 

2019 

$  45 
22 
10 
91 

$168 

The estimated amortization expense for the next five years is as follows: 

(Dollars in Millions) 

2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $154 
111 
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
89 
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
63 
2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
50 
2026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

96 

The following table reflects the changes in the carrying value of goodwill for the years ended December 31, 2021, 2020 and 2019: 

Consumer and 

(Dollars in Millions) 

Balance at December 31, 2018  . . . . . . . . . . . . . . . 
Goodwill acquired . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange translation and other . . . . . . . . . 

Balance at December 31, 2019  . . . . . . . . . . . . . . . 
Goodwill acquired . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange translation and other . . . . . . . . . 

Balance at December 31, 2020  . . . . . . . . . . . . . . . 
Goodwill acquired . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange translation and other . . . . . . . . . 

Corporate and 
Commercial Banking 

Business  Wealth Management and  Payment 
Banking 

Investment Services  Services  Corporate Support 

Treasury and  Consolidated 
Company 

$1,647 
— 
— 

$1,647 
— 
— 

$1,647 
— 
265 

$3,475 
— 
— 

$3,475 
— 
— 

$3,475 
35 
(265) 

$1,618  $2,629 
285 
2 

— 
(1) 

$1,617  $2,916 
180 
81 

— 
2 

$1,619  $3,177 
192 
(25) 

144 
(2) 

$— 
— 
— 

$— 
— 
— 

$— 
— 
— 

$  9,369 
285 
1 

$  9,655 
180 
83 

$  9,918 
371 
(27) 

Balance at December 31, 2021  . . . . . . . . . . . . . . . 

$1,912 

$3,245 

$1,761  $3,344 

$— 

$10,262 

NOTE 12 

Deposits 

The composition of deposits at December 31 was as follows: 

(Dollars in Millions) 

2021 

2020 

Noninterest-bearing deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $134,901 
Interest-bearing deposits 

Interest checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Money market savings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Savings accounts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Time deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

115,108 
117,619 
65,790 
22,665 

Total interest-bearing deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

321,182 

$118,089 

95,894 
128,058 
57,035 
30,694 

311,681 

Total deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $456,083 

$429,770 

The maturities of time deposits outstanding at December 31, 2021 were as follows: 

(Dollars in Millions) 

2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $17,637 
2,298 
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1,640 
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
655 
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
434 
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1 
Thereafter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   $22,665 

NOTE 13 

Short-Term Borrowings 

Short-term borrowings at December 31 consisted of the following: 

(Dollars in Millions) 

2021 

Federal funds purchased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Securities sold under agreements to repurchase  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other short-term borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

628 
1,575 
6,026 
3,567 

$ 

2020 

777 
1,430 
6,007 
3,552 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $11,796 

$11,766 

97 

Rate(a) 

Maturity Date 

2021 

2020 

NOTE 14  Long-Term Debt 

Long-term debt (debt with original maturities of more than one year) at December 31 consisted of the following: 

(Dollars in Millions) 

U.S. Bancorp (Parent Company) 
Subordinated notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Medium-term notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Other(b) 

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Subsidiaries 
Federal Home Loan Bank advances  . . . . . . . . . . . . . . . . . . 

Bank notes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Other(c)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Subtotal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Rate 
Type 

Fixed 
Fixed 
Fixed 
Fixed 
Fixed 
Fixed 
Fixed 
Floating 

2.950% 
3.600% 
7.500% 
3.100% 
3.000% 
2.491% 
.850% - 3.950% 
.855% 

2022 
2024 
2026 
2026 
2029 
2036 
2022 - 2030 
2021 

Fixed 
Floating(d) 
Fixed 
Floating(d) 

6.440% - 8.250% 
.384% - .710% 
1.950% - 3.400% 
– % - .604% 

2023 - 2026 
2022 - 2026 
2022 - 2025 
2022 - 2059 

$  1,300 
1,000 
199 
1,000 
1,000 
1,300 
12,631 
– 
472 

18,902 

2 
3,272 
5,700 
3,337 
912 

$  1,300 
1,000 
199 
1,000 
1,000 
– 
15,492 
250 
683 

20,924 

1,003 
3,272 
9,100 
5,888 
1,110 

13,223 

20,373 

$32,125 

$41,297 

(a)  Weighted-average interest rates of medium-term notes, Federal Home Loan Bank advances and bank notes were 2.51 percent, .65 percent and 1.80 percent, respectively. 
(b)  Includes debt issuance fees and unrealized gains and losses and deferred amounts relating to derivative instruments. 
(c)  Includes consolidated community development and tax-advantaged investment VIEs, finance lease obligations, debt issuance fees, and unrealized gains and losses and deferred amounts 

relating to derivative instruments. 

(d)  Includes $3.3 billion of Federal Home Loan Bank advances and $2.3 billion of bank notes, whose interest is calculated by reference to LIBOR. The outstanding debt contains fallback provisions 

in the event that LIBOR is no longer published or quoted, but these fallback provisions have not yet been utilized. 

The Company has arrangements with the Federal Home 
Loan Bank and Federal Reserve Bank whereby the Company 
could have borrowed an additional $101.0 billion and 
$96.5 billion at December 31, 2021 and 2020, respectively, 
based on collateral available. 

Maturities of long-term debt outstanding at December 31, 2021, 
were: 

(Dollars in Millions) 

Parent 
Company 

Consolidated

2022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  2,311 
– 
2023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
5,740 
2024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2,240 
2025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2,685 
2026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
5,926 
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $18,902 

$  4,834 
3,847 
5,768 
5,804 
4,200 
7,672 

$32,125 

98 

NOTE 15  Shareholders’  Equity 
At December 31, 2021 and 2020, the Company had authority to 
issue 4 billion shares of common stock and 50 million shares of 
preferred stock. The Company had 1.5 billion shares of common 
stock outstanding at December 31, 2021 and 2020. The 

Company had 36 million shares of common stock reserved for 
future issuances, primarily under its stock incentive plans at 
December 31, 2021. 

The number of shares issued and outstanding and the carrying amount of each outstanding series of the Company’s preferred stock were 
as follows: 

2021 

2020 

Shares 
Issued and 
Outstanding 

Liquidation 
Preference 

Discount 

At December 31 (Dollars in Millions) 

Series A  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series B  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series F  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series I  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series J  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series K  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series L  . . . . . . . . . . . . . . . . . . . . . . . . . . 
Series M . . . . . . . . . . . . . . . . . . . . . . . . . . 

Series N  . . . . . . . . . . . . . . . . . . . . . . . . . . 

12,510 
40,000 
– 
– 
40,000 
23,000 
20,000 
30,000 

60,000 

$1,251 
1,000 
– 
– 
1,000 
575 
500 
750 

1,500 

Carrying 
Amount 

$1,106 
1,000 
–
–
993 
565 
486 
729 

$145 
– 
–
– 
7 
10 
14 
21 

8 

1,492 

Shares 
Issued and 
Outstanding 

Liquidation 
Preference 

Discount 

12,510 
40,000 
44,000 
30,000 
40,000 
23,000 
20,000 
– 

– 

$1,251 
1,000 
1,100 
750 
1,000 
575 
500 
– 

– 

$ 145 
— 
12 
5 
7 
10 
14 
– 

– 

Carrying 
Amount 

$ 1,106 
1,000 
1,088 
745 
993 
565 
486 
– 

– 

Total preferred stock(a)  . . . . . . . . . . . . . 

225,510 

$6,576 

$205 

$6,371 

209,510 

$6,176 

$ 193 

$ 5,983 

(a)  The par value of all shares issued and outstanding at December 31, 2021 and 2020, was $1.00 per share.

During 2021, the Company issued depositary shares 

representing an ownership interest in 60,000 shares of Series N 
Fixed Rate Reset Non-Cumulative Perpetual Preferred Stock with 
a liquidation preference of $25,000 per share (the “Series N 
Preferred Stock”). The Series N Preferred Stock has no stated 
maturity and will not be subject to any sinking fund or other 
obligation of the Company. Dividends, if declared, will accrue and 
be payable quarterly, in arrears, at a rate per annum equal to 
3.70 percent from the date of issuance to, but excluding, 
January 15, 2027, and thereafter will accrue and be payable 
quarterly at a floating rate per annum equal to the five-year 
treasury rate plus 2.541 percent. The Series N Preferred Stock is 
redeemable at the Company’s option, in whole or in part, on or 
after January 15, 2027. The Series N Preferred Stock is 
redeemable at the Company’s option, in whole, but not in part, 
prior to January 15, 2027 within 90 days following an official 
administrative or judicial decision, amendment to, or change in 
the laws or regulations that would not allow the Company to treat 
the full liquidation value of the Series N Preferred Stock as Tier 1 
capital for purposes of the capital adequacy guidelines of the 
Federal Reserve Board. 

During 2021, the Company issued depositary shares 

representing an ownership interest in 30,000 shares of Series M 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series M Preferred Stock”). 
The Series M Preferred Stock has no stated maturity and will not 
be subject to any sinking fund or other obligation of the 
Company. Dividends, if declared, will accrue and be payable 
quarterly, in arrears, at a rate per annum equal to 4.00 percent. 
The Series M Preferred Stock is redeemable at the Company’s 
option, in whole or in part, on or after April 15, 2026. The Series 
M Preferred Stock is redeemable at the Company’s option, in 
whole, but not in part, prior to April 15, 2026 within 90 days 
following an official administrative or judicial decision, amendment 
to, or change in the laws or regulations that would not allow the 

Company to treat the full liquidation value of the Series M 
Preferred Stock as Tier 1 capital for purposes of the capital 
adequacy guidelines of the Federal Reserve Board. 

During 2020, the Company issued depositary shares 

representing an ownership interest in 20,000 shares of Series L 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series L Preferred Stock”). 
The Series L Preferred Stock has no stated maturity and will not 
be subject to any sinking fund or other obligation of the 
Company. Dividends, if declared, will accrue and be payable 
quarterly, in arrears, at a rate per annum equal to 3.75 percent. 
The Series L Preferred Stock is redeemable at the Company’s 
option, in whole or in part, on or after January 15, 2026. The 
Series L Preferred Stock is redeemable at the Company’s option, 
in whole, but not in part, prior to January 15, 2026 within 90 days 
following an official administrative or judicial decision, amendment 
to, or change in the laws or regulations that would not allow the 
Company to treat the full liquidation value of the Series L 
Preferred Stock as Tier 1 capital for purposes of the capital 
adequacy guidelines of the Federal Reserve Board. 

During 2018, the Company issued depositary shares 

representing an ownership interest in 23,000 shares of Series K 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series K Preferred Stock”). 
The Series K Preferred Stock has no stated maturity and will not 
be subject to any sinking fund or other obligation of the 
Company. Dividends, if declared, will accrue and be payable 
quarterly, in arrears, at a rate per annum equal to 5.50 percent. 
The Series K Preferred Stock is redeemable at the Company’s 
option, in whole or in part, on or after October 15, 2023. The 
Series K Preferred Stock is redeemable at the Company’s option, 
in whole, but not in part, prior to October 15, 2023 within 90 days 
following an official administrative or judicial decision, amendment 
to, or change in the laws or regulations that would not allow the 

99 

Company to treat the full liquidation value of the Series K 
Preferred Stock as Tier 1 capital for purposes of the capital 
adequacy guidelines of the Federal Reserve Board. 

During 2017, the Company issued depositary shares 

representing an ownership interest in 40,000 shares of Series J 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series J Preferred Stock”). 
The Series J Preferred Stock has no stated maturity and will not 
be subject to any sinking fund or other obligation of the 
Company. Dividends, if declared, will accrue and be payable 
semiannually, in arrears, at a rate per annum equal to 
5.300 percent from the date of issuance to, but excluding, 
April 15, 2027, and thereafter will accrue and be payable 
quarterly at a floating rate per annum equal to the three-month 
London Interbank Offered Rate (“LIBOR”) plus 2.914 percent. The 
Series J Preferred Stock is redeemable at the Company’s option, 
in whole or in part, on or after April 15, 2027. The Series J 
Preferred Stock is redeemable at the Company’s option, in 
whole, but not in part, prior to April 15, 2027 within 90 days 
following an official administrative or judicial decision, amendment 
to, or change in the laws or regulations that would not allow the 
Company to treat the full liquidation value of the Series J 
Preferred Stock as Tier 1 capital for purposes of the capital 
adequacy guidelines of the Federal Reserve Board. 

During 2015, the Company issued depositary shares 

representing an ownership interest in 30,000 shares of Series I 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series I Preferred Stock”). 
During 2021, the Company redeemed all outstanding shares of 
the Series I Preferred Stock at a redemption price equal to the 
liquidation preference amount. The Company included a 
$5 million loss in the computation of diluted earnings per 
common share for 2021, which represents the stock issuance 
costs recorded in preferred stock upon the issuance of the 
Series I Preferred Stock that were reclassified to retained 
earnings on the date the Company provided notice of its intent to 
redeem the outstanding shares. 

During 2012, the Company issued depositary shares 

representing an ownership interest in 44,000 shares of Series F 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series F Preferred Stock”). 
During 2021, the Company provided notice of its intent to 
redeem all outstanding shares of the Series F Preferred Stock 
during the first quarter of 2022. The Company removed the 
outstanding liquidation preference amount of the Series F 
Preferred Stock from shareholders’ equity and included it in other 
liabilities on the Consolidated Balance Sheet as of December 31, 
2021, because upon the notification date it became mandatorily 
redeemable. The liquidation preference amount equals the 
redemption price for all outstanding shares of the Series F 
Preferred Stock. The Company included a $12 million loss in the 
computation of diluted earnings per common share for 2021, 
which represents the stock issuance costs recorded in preferred 
stock upon the issuance of the Series F Preferred Stock that 
were reclassified to retained earnings on the notification date. 

Effective January 15, 2022, the Company redeemed all 
outstanding shares of the Series F Preferred Stock. 

During 2010, the Company issued depositary shares 
representing an ownership interest in 5,746 shares of Series A 
Non-Cumulative Perpetual Preferred Stock (the “Series A 
Preferred Stock”) to investors, in exchange for their portion of 
USB Capital IX Income Trust Securities. During 2011, the 
Company issued depositary shares representing an ownership 
interest in 6,764 shares of Series A Preferred Stock to USB 
Capital IX, thereby settling the stock purchase contract 
established between the Company and USB Capital IX as part of 
the 2006 issuance of USB Capital IX Income Trust Securities. The 
preferred shares were issued to USB Capital IX for the purchase 
price specified in the stock forward purchase contract. The Series 
A Preferred Stock has a liquidation preference of $100,000 per 
share, no stated maturity and will not be subject to any sinking 
fund or other obligation of the Company. Dividends, if declared, 
will accrue and be payable quarterly, in arrears, at a rate per 
annum equal to the greater of three-month LIBOR plus 
1.02 percent or 3.50 percent. The Series A Preferred Stock is 
redeemable at the Company’s option, subject to prior approval 
by the Federal Reserve Board. 

During 2006, the Company issued depositary shares 

representing an ownership interest in 40,000 shares of Series B 
Non-Cumulative Perpetual Preferred Stock with a liquidation 
preference of $25,000 per share (the “Series B Preferred Stock”). 
The Series B Preferred Stock has no stated maturity and will not 
be subject to any sinking fund or other obligation of the 
Company. Dividends, if declared, will accrue and be payable 
quarterly, in arrears, at a rate per annum equal to the greater of 
three-month LIBOR plus .60 percent, or 3.50 percent. The 
Series B Preferred Stock is redeemable at the Company’s option, 
subject to the prior approval of the Federal Reserve Board. 

Dividends for certain of the Company’s outstanding series of 

preferred stock described above are, or will in the future be, 
calculated by reference to LIBOR. The outstanding series contain 
fallback provisions in the event that LIBOR is no longer published 
or quoted, but these fallback provisions have not yet been 
utilized. 

During 2021, 2020 and 2019, the Company repurchased 

shares of its common stock under various authorizations 
approved by its Board of Directors. Beginning in March of 2020 
and continuing through the remainder of 2020, the Company 
suspended all common stock repurchases except for those done 
exclusively in connection with its stock-based compensation 
programs. This action was initially taken to maintain strong capital 
levels given the impact and uncertainties of COVID-19 on the 
economy and global markets. Due to continued economic 
uncertainty, the Federal Reserve Board implemented measures 
beginning in the third quarter of 2020 and extending through the 
second quarter of 2021, restricting capital distributions of all large 
bank holding companies, including the Company. These 
restrictions limited the aggregate amount of common stock 
dividends and share repurchases to an amount that did not 
exceed the average net income of the four preceding calendar 

100 

quarters. Based on the results of the December 2020 Federal 
Reserve Board Stress Test, the Company announced on 
December 22, 2020 that its Board of Directors had approved an 
authorization to repurchase $3.0 billion of its common stock 
beginning January 1, 2021, and repurchased $1.5 billion of its 
common stock during the first six months of 2021 under this 
program. The Company suspended all common stock 
repurchases at the beginning of the third quarter of 2021, except 
for those done exclusively in connection with its stock-based 
compensation programs, due to its recently announced pending 
acquisition of MUFG Union Bank’s core regional banking 

franchise. The Company does not expect to commence 
repurchasing its common stock again until the second half of 
2022, or after the acquisition closes in order to build capital prior 
to the acquisition. 

The following table summarizes the Company’s common stock 
repurchased in each of the last three years: 

(Dollars and Shares in Millions) 

Shares 

Value 

2021  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2020  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2019  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

28 
31 
81 

$1,556	 
1,661	 
4,515	 

Shareholders’ equity is affected by transactions and valuations of asset and liability positions that require adjustments to accumulated 
other comprehensive income (loss). The reconciliation of the transactions affecting accumulated other comprehensive income (loss) 
included in shareholders’ equity for the years ended December 31, is as follows: 

(Dollars in Millions) 

2021 
Balance at beginning of period  . . . . . . . . . . . . . 
Changes in unrealized gains (losses)  . . . . . . 
Transfer of securities from available-for-sale 
to held-to-maturity  . . . . . . . . . . . . . . . . . . . 
Foreign currency translation adjustment(a)  . . 
Reclassification to earnings of realized 

(gains) losses  . . . . . . . . . . . . . . . . . . . . . . . 
Applicable income taxes  . . . . . . . . . . . . . . . . 

Unrealized Gains 
Unrealized Gains 
(Losses) on 
(Losses) on Investment 
Investment 
Securities Transferred 
Securities  From Available-For-Sale 
to Held-To-Maturity 

Available-For-Sale 

Unrealized Gains  Unrealized Gains 

(Losses) on 

Derivative Hedges  Retirement Plans 

(Losses) on  Foreign Currency 
Translation 

Total 

$  2,417 
(3,698) 

1,289 
– 

(103) 
635 

$ 

– 
– 

(1,289) 
– 

36 
318 

$(189) 
125 

$(1,842) 
400 

$(64)  $  322 
(3,173) 

– 

– 
– 

14 
(35) 

– 
– 

157 
(141) 

– 
35 

– 
(8) 

– 
35 

104 
769 

Balance at end of period . . . . . . . . . . . . . . . . . . 

$  540 

$ 

(935) 

$  (85) 

$(1,426) 

$(37)  $(1,943) 

2020 
Balance at beginning of period  . . . . . . . . . . . . . 
Changes in unrealized gains (losses)  . . . . . . 
Foreign currency translation adjustment(a)  . . 
Reclassification to earnings of realized 

(gains) losses  . . . . . . . . . . . . . . . . . . . . . . . 
Applicable income taxes  . . . . . . . . . . . . . . . . 

$  379 
2,905 
– 

(177) 
(690) 

Balance at end of period . . . . . . . . . . . . . . . . . . 

$  2,417 

2019 
Balance at beginning of period  . . . . . . . . . . . . . 
Changes in unrealized gains (losses)  . . . . . . 
Unrealized gains (losses) on held-to-maturity 

investment securities transferred to 
available-for-sale  . . . . . . . . . . . . . . . . . . . . 
Foreign currency translation adjustment(a)  . . 
Reclassification to earnings of realized 

(gains) losses  . . . . . . . . . . . . . . . . . . . . . . . 
Applicable income taxes  . . . . . . . . . . . . . . . . 

$ 

(946) 
1,693 

150 
– 

(73) 
(445) 

$ 

$ 

$ 

Balance at end of period . . . . . . . . . . . . . . . . . . 

$  379 

$ 

– 
– 
– 

– 
– 

– 

14 
– 

(9) 
– 

(7) 
2 

– 

$  (51) 
(194) 
– 

10 
46 

$(1,636) 
(401) 
– 

125 
70 

$(65)  $(1,373) 
2,310 
2 

– 
2 

– 
(1) 

(42) 
(575) 

$(189) 

$(1,842) 

$(64)  $  322 

$  112 
(229) 

$(1,418) 
(380) 

$(84)  $(2,322) 
1,084 

– 

– 
– 

11 
55 

– 
– 

89 
73 

– 
26 

– 
(7) 

141 
26 

20 
(322) 

$  (51) 

$(1,636) 

$(65)  $(1,373) 

(a)  Represents the impact of changes in foreign currency exchange rates on the Company’s investment in foreign operations and related hedges. 

101 

Additional detail about the impact to net income for items reclassified out of accumulated other comprehensive income (loss) and into 
earnings for the years ended December 31, is as follows: 

(Dollars in Millions) 

Impact to Net Income 

2021 

2020 

2019 

Affected Line Item in the 
Consolidated Statement of Income 

Unrealized gains (losses) on investment securities available-for-sale 

Realized gains (losses) on sale of investment securities . . . . . . . . . . . . . . . . . . . .  $ 103 
(26) 

Unrealized gains (losses) on investment securities transferred from 

available-for-sale to held-to-maturity 
Amortization of unrealized gains  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Unrealized gains (losses) on derivative hedges 

Realized gains (losses) on derivative hedges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Unrealized gains (losses) on retirement plans 

Actuarial gains (losses) and prior service cost (credit) amortization  . . . . . . . . . . . 

77 

(36) 
9 

(27) 

(14) 
4 

(10) 

(157) 
40 

(117) 

$ 177 
(45) 

132 

– 
– 

– 

(10) 
3 

(7) 

(125) 
32 

(93) 

$ 73 
(18) 

Securities gains (losses), net 
Applicable income taxes 

55 

Net-of-tax 

7 
(2) 

5 

Interest income 
Applicable income taxes 

Net-of-tax 

(11) 
3 

Interest expense 
Applicable income taxes 

(8)  Net-of-tax 

(89)  Other noninterest expense 
22 

Applicable income taxes 

(67)  Net-of-tax 

Total impact to net income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  (77) 

$  32 

$(15) 

Regulatory Capital The Company uses certain measures 
defined by bank regulatory agencies to assess its capital. The 
regulatory capital requirements effective for the Company follow 
Basel III, with the Company being subject to calculating its capital 
adequacy as a percentage of risk-weighted assets under the 
standardized approach. 

Tier 1 capital is considered core capital and includes 

common shareholders’ equity adjusted for the aggregate impact 
of certain items included in other comprehensive income (loss) 
(“common equity tier 1 capital”), plus qualifying preferred stock, 
trust preferred securities and noncontrolling interests in 
consolidated subsidiaries subject to certain limitations. Total risk-
based capital includes Tier 1 capital and other items such as 
subordinated debt and the allowance for credit losses. Capital 
measures are stated as a percentage of risk-weighted assets, 
which are measured based on their perceived credit risks and 
include certain off-balance sheet exposures, such as unfunded 

loan commitments, letters of credit, and derivative contracts. 
Beginning in 2020, the Company elected to adopt a rule issued in 
2020 by its regulators which permits banking organizations who 
adopt accounting guidance related to the impairment of financial 
instruments based on the current expected credit losses 
methodology during 2020, the option to defer the impact of the 
effect of that guidance at adoption plus 25 percent of its quarterly 
credit reserve increases over the next two years on its regulatory 
capital requirements, followed by a three-year transition period to 
phase in the cumulative deferred impact. 

The Company is also subject to leverage ratio requirements, 

which is defined as Tier 1 capital as a percentage of adjusted 
average assets under the standardized approach and Tier 1 
capital as a percentage of total on- and off-balance sheet 
leverage exposure under more risk-sensitive advanced 
approaches. 

102 

The following table provides a summary of the regulatory capital requirements in effect, along with the actual components and ratios for 
the Company and its bank subsidiary, at December 31, 2021 and 2020: 

(Dollars in Millions) 

Basel III standardized approach: 

U.S. Bancorp 

U.S. Bank National Association 

2021 

2020 

2021 

2020 

Common shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Less intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Goodwill (net of deferred tax liability)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other disallowed intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$  48,547 

$  47,112 

$  51,465 

$  52,589 

(9,323) 
(785) 
3,262 

(9,014) 
(654) 
601 

(9,209) 
(754) 
3,498 

(9,034) 
(654) 
1,254 

Total common equity tier 1 capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

41,701 

38,045 

45,000 

44,155 

Qualifying preferred stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Noncontrolling interests eligible for tier 1 capital . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

6,371 
450 
(6) 

5,983 
451 
(5) 

— 
450 
(6) 

— 
451 
(6) 

Total tier 1 capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

48,516 

44,474 

45,444 

44,600 

Eligible portion of allowance for credit losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Subordinated debt and noncontrolling interests eligible for tier 2 capital  . . . . . . . .	  

Total tier 2 capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

4,081 
3,653 

7,734 

4,905 
3,223 

8,128 

4,081 
3,600 

7,681 

4,850 
3,517 

8,367 

Total risk-based capital  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$  56,250 

$  52,602 

$  53,125 

$  52,967 

Risk-weighted assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$418,571 

$393,648 

$412,979 

$387,388 

Common equity tier 1 capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . 
Tier 1 capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total risk-based capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of adjusted quarterly average assets (leverage ratio)  . . . . 

Tier 1 capital as a percent of total on- and off-balance sheet leverage exposure (total 
leverage exposure ratio)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

10.0% 
11.6 
13.4 
8.6 

6.9 

9.7% 

11.3 
13.4 
8.3 

7.3 

10.9% 
11.0 
12.9 
8.2 

11.4% 
11.5 
13.7 
8.4 

6.6 

6.8 

Minimum(c) 

Well-
Capitalized 

Bank Regulatory Capital Requirements 

Common equity tier 1 capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of risk-weighted assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total risk-based capital as a percent of risk-weighted assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of adjusted quarterly average assets (leverage ratio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tier 1 capital as a percent of total on- and off-balance sheet leverage exposure (total leverage exposure ratio)  . . . . . . 

7.0% 
8.5 
10.5 
4.0 
3.0 

6.5%(d) 
8.0 
10.0 

5.0(d) 
3.0 

(a)  Includes the impact of items included in other comprehensive income (loss), such as unrealized gains (losses) on available-for-sale securities, accumulated net gains on cash flow hedges, 
pension liability adjustments, etc., and the portion of deferred tax assets related to net operating loss and tax credit carryforwards not eligible for common equity tier 1 capital. Excludes the 
impact of the 2020 adoption of accounting guidance related to impairment of financial instruments based on the CECL methodology included in retained earnings. 

(b)  Includes the remaining portion of deferred tax assets not eligible for total tier 1 capital. 
(c)  The minimum common equity tier 1 capital, tier 1 capital and total risk-based capital ratio requirements reflect a stress capital buffer requirement of 2.5 percent. Banks and financial services holding 

companies must maintain minimum capital levels, including a stress capital buffer requirement, to avoid limitations on capital distributions and certain discretionary compensation payments. 

(d)  A minimum well-capitalized threshold does not apply to U.S. Bancorp for this ratio as it is not formally defined under applicable banking regulations for bank holding companies. 

Noncontrolling interests principally represent third-party 
investors’ interests in consolidated entities, including preferred 
stock of consolidated subsidiaries. During 2006, the Company’s 
banking subsidiary formed USB Realty Corp., a real estate 
investment trust, for the purpose of issuing 5,000 shares of 
Fixed-to-Floating Rate Exchangeable Non-cumulative Perpetual 
Series A Preferred Stock with a liquidation preference of 
$100,000 per share (“Series A Preferred Securities”) to third-party 
investors. Dividends on the Series A Preferred Securities, if 
declared, will accrue and be payable quarterly, in arrears, at a 
rate per annum equal to three-month LIBOR plus 1.147 percent. 
If USB Realty Corp. has not declared a dividend on the Series A 
Preferred Securities before the dividend payment date for any 

dividend period, such dividend shall not be cumulative and shall 
cease to accrue and be payable, and USB Realty Corp. will have 
no obligation to pay dividends accrued for such dividend period, 
whether or not dividends on the Series A Preferred Securities are 
declared for any future dividend period. 

The Series A Preferred Securities will be redeemable, in whole 

or in part, at the option of USB Realty Corp. on each fifth 
anniversary after the dividend payment date occurring in January 
2012. Any redemption will be subject to the approval of the Office 
of the Comptroller of the Currency. During 2016, the Company 
purchased 500 shares of the Series A Preferred Securities held 
by third-party investors. As of December 31, 2021, 4,500 shares 
of the Series A Preferred Securities remain outstanding. 

103 

NOTE 16  Earnings Per Share 

The components of earnings per share were: 

Year Ended December 31 
(Dollars and Shares in Millions, Except Per Share Data) 

Net income attributable to U.S. Bancorp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Preferred dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Impact of preferred stock call and redemption  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Earnings allocated to participating stock awards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2021 

2020 

2019 

$7,963 
(303) 

$4,959 
(304) 

(17)(a) 
(38) 

(13)(b) 
(21) 

$6,914 
(302) 
– 
(29) 

Net income applicable to U.S. Bancorp common shareholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$7,605 

$4,621 

$6,583 

Average common shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net effect of the exercise and assumed purchase of stock awards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Average diluted common shares outstanding  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Diluted earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,489 
1 

1,490 

$  5.11 
$  5.10 

1,509 
1 

1,510 

$  3.06 
$  3.06 

1,581 
2 

1,583 

$  4.16 
$  4.16 

(a)  Represents stock issuance costs originally recorded in preferred stock upon the issuance of the Company’s Series I and Series F Preferred Stock that were reclassified to retained earnings on 

the date the Company announced its intent to redeem the outstanding shares. 

(b)  Represents stock issuance costs originally recorded in preferred stock upon the issuance of the Company’s Series H Preferred Stock that were reclassified to retained earnings on the date the 

Company announced its intent to redeem the outstanding shares. 

Options outstanding at December 31, 2020 and 2019, to purchase 2 million and 1 million common shares, respectively, were not 

included in the computation of diluted earnings per share for the years ended December 31, 2020 and 2019, because they were 
antidilutive. 

NOTE 17  Employee Benefits 

Employee Retirement Savings Plan The Company has a 
defined contribution retirement savings plan that covers 
substantially all its employees. Qualified employees are allowed to 
contribute up to 75 percent of their annual compensation, subject 
to Internal Revenue Service limits, through salary deductions 
under Section 401(k) of the Internal Revenue Code. Employee 
contributions are invested at their direction among a variety of 
investment alternatives. Employee contributions are 100 percent 
matched by the Company, up to four percent of each employee’s 
eligible annual compensation. The Company’s matching 
contribution vests immediately and is invested in the same 
manner as each employee’s future contribution elections. Total 
expense for the Company’s matching contributions was 
$213 million, $192 million and $179 million in 2021, 2020 and 
2019, respectively. 

Pension Plans The Company has two tax qualified 
noncontributory defined benefit pension plans: the U.S. Bank 
Pension Plan and the U.S. Bank Legacy Pension Plan. The U.S. 
Bank Legacy Pension Plan was established effective January 1, 
2020, to receive a transfer from the U.S. Bank Pension Plan of 
the accrued benefits and related plan assets of participants who 
terminated employment prior to January 1, 2020. The two plans 
have substantively identical terms. The plans provide benefits to 
substantially all the Company’s employees. Participants receive 
annual cash balance pay credits based on eligible pay multiplied 
by a percentage determined by their age and years of service. 
Participants also receive an annual interest credit. Employees 
become vested upon completing three years of vesting service. 
For participants in the plans before 2010 that elected to stay 
under their existing formula, pension benefits are provided to 
eligible employees based on years of service, multiplied by a 

percentage of their final average pay. Additionally, as a result of 
past plan mergers, a portion of pension benefits may also be 
provided using a cash balance benefit formula where only interest 
credits continue to be credited to participants’ accounts. 

In general, the Company’s qualified pension plans’ funding 
objectives include maintaining a funded status sufficient to meet 
participant benefit obligations over time while reducing long-term 
funding requirements and pension costs. The Company has an 
established process for evaluating the plans, their performance 
and significant plan assumptions, including the assumed discount 
rate and the long-term rate of return (“LTROR”). Although plan 
assumptions are established annually, the Company may update 
its analysis on an interim basis in order to be responsive to 
significant events that occur during the year, such as plan 
mergers and amendments. The Company’s Compensation and 
Human Resources Committee (the “Committee”) oversees the 
Company’s process of evaluating the plans, their performance 
and significant plan assumptions. 

The Company’s funding policy is to contribute amounts to its 
plans sufficient to meet the minimum funding requirements of the 
Employee Retirement Income Security Act of 1974, as amended 
by the Pension Protection Act, plus such additional amounts as 
the Company determines to be appropriate. The Company did 
not contribute to its qualified pension plans in 2021 and 
contributed $1.1 billion in 2020. The Company does not expect 
to contribute to the plans in 2022. Any contributions made to the 
qualified plans are invested in accordance with established 
investment policies and asset allocation strategies. 

In addition to the funded qualified pension plans, the 

Company maintains a non-qualified plan that is unfunded and 
provides benefits to certain employees. The assumptions used in 

104 

computing the accumulated benefit obligation, the projected 
benefit obligation and net pension expense are substantially 
consistent with those assumptions used for the funded qualified 
plans. In 2022, the Company expects to contribute approximately 
$26 million to its non-qualified pension plan which equals the 
2022 expected benefit payments. 

Postretirement Welfare Plan In addition to providing pension 
benefits, the Company provides health care and death benefits to 
certain former employees who retired prior to January 1, 2014. 

Employees retiring after December 31, 2013, are not eligible for 
retiree health care benefits. Prior to December 31, 2020, the 
postretirement welfare plan operated as a voluntary employees’ 
beneficiary association (“VEBA”) plan. Effective December 31, 
2020, the VEBA trust was dissolved and the postretirement 
welfare plan now operates as an unfunded plan. In 2022, the 
Company expects to contribute approximately $4 million to its 
postretirement welfare plan which equals the 2022 expected 
benefit payments net of participant contributions. 

The following table summarizes the changes in benefit obligations and plan assets for the years ended December 31, and the funded 
status and amounts recognized in the Consolidated Balance Sheet at December 31 for the retirement plans: 

(Dollars in Millions) 

Change In Projected Benefit Obligation(a) 

Pension Plans 

Postretirement 
Welfare Plan 

2021 

2020 

2021 

2020 

Benefit obligation at beginning of measurement period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $7,805 
265 
Service cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
219 
Interest cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
– 
Participants’ contributions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
– 
Plan amendments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(4) 
Actuarial (gain) loss  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(71) 
Lump sum settlements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(184) 
Benefit payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
– 
Federal subsidy on benefits paid  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Benefit obligation at end of measurement period(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $8,030 

Change In Fair Value Of Plan Assets 

Fair value at beginning of measurement period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 7,498 
844 
Actual return on plan assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
26 
Employer contributions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
– 
Participants’ contributions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(71) 
Lump sum settlements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(184) 
Benefit payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other Changes(c)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
– 

Fair value at end of measurement period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$ 8,113 

Funded (Unfunded) Status  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$ 

83 

Components Of The Consolidated Balance Sheet 

Noncurrent benefit asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Current benefit liability  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Noncurrent benefit liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  776 
(26) 
(667) 

$ 6,829	 
235 
235 
– 
(18) 
754 
(55) 
(175) 
– 
$ 7,805 

$ 5,838	 
737 
1,153 
– 
(55) 
(175) 
– 

$ 7,498 

$ 

(307) 

$  369 
(27) 
(649) 

Recognized amount  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

83 

$ 

(307)	 

Accumulated Other Comprehensive Income (Loss), Pretax 

Net actuarial (loss) gain  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $(1,989) 
16 
Net prior service credit (cost)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$(2,557)	 
18 

Recognized amount  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $(1,973) 

$(2,539) 

$ 38 
–
1
4
–
(2) 
–
(7) 
– 
$ 34 

$  – 
–
3
4
–
(7) 
– 

$  – 

$(34) 

$  – 
(5) 
(29) 

$(34) 

$ 58 
8 

$ 66 

$ 47 
– 
1 
6 
– 
(4) 
– 
(13) 
1 
$ 38 

$ 84 
1 
5 
6 
– 
(13) 
(83) 

$  – 

$(38) 

$  – 
(5) 
(33)	 

$(38) 

$ 63 
11 

$ 74 

(a)  The increase in the projected benefit obligation for 2021 was primarily due to demographic experience partially offset by a higher discount rate, and the increase for 2020 was primarily due to a 

lower discount rate. 

(b)  At December 31, 2021 and 2020, the accumulated benefit obligation for all pension plans was $7.3 billion and $7.1 billion, respectively. 
(c)  The fair value of postretirement welfare plan assets decreased in 2020 due to the dissolution of the VEBA trust. Prior to dissolution, the remaining assets in the VEBA trust were used to pay 
benefits under other programs of the Company’s health and welfare plan, as permitted by the VEBA trust agreement. The postreirement welfare plan now operates as an unfunded plan. 

The following table provides information for pension plans with benefit obligations in excess of plan assets at December 31:	 

(Dollars in Millions) 

Pension Plans with Projected Benefit Obligations in Excess of Plan Assets 

Projected benefit obligation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Pension Plans with Accumulated Benefit Obligations in Excess of Plan Assets 

Accumulated benefit obligation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2021 

2020	 

$692 
– 

$631 
– 

$676 
– 

$628 
– 

105 

The following table sets forth the components of net periodic benefit cost and other amounts recognized in accumulated other 
comprehensive income (loss) for the years ended December 31 for the retirement plans: 

(Dollars in Millions) 

Pension Plans 

Postretirement Welfare Plan 

2021 

2020 

2019 

2021 

2020 

2019 

Components Of Net Periodic Benefit Cost 

Service cost  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 265 
219 
Interest cost  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(450) 
Expected return on plan assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(2) 
Prior service cost (credit) and transition obligation (asset) amortization  . . . 
169 
Actuarial loss (gain) amortization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net periodic benefit cost  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 201 

Other Changes In Plan Assets And Benefit Obligations 
Recognized In Other Comprehensive Income (Loss) 
Net actuarial gain (loss) arising during the year  . . . . . . . . . . . . . . . . . . . . . .  $ 398 
169 
Net actuarial loss (gain) amortized during the year  . . . . . . . . . . . . . . . . . . . 
Net prior service (cost) credit and transition (obligation) asset arising 

$ 235 
235 
(403) 
– 
134 

$ 201 

$ 192 
249 
(383) 
– 
98 

$ 156 

$(420) 
134 

$(388) 
98 

during the year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net prior service cost (credit) and transition obligation (asset) amortized 

during the year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

– 

(2) 

18 

– 

– 

– 

Total recognized in other comprehensive income (loss)  . . . . . . . . . . . . . . . . .  $ 565 

$(268) 

$(290) 

$ – 
1 
– 
(3) 
(7) 

$(9) 

$ 2 
(7) 

– 

(3) 

$(8) 

$  – 
1 
(3) 
(3) 
(6) 

$(11) 

$  – 
2 
(3) 
(3) 
(6) 

$(10) 

$  1 
(6) 

$  7 
(6) 

– 

(3) 

– 

(3) 

$  (8) 

$  (2) 

Total recognized in net periodic benefit cost and other comprehensive 

income (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 364 

$(469) 

$(446) 

$ 1 

$  3 

$  8 

The following table sets forth weighted average assumptions used to determine the projected benefit obligations at December 31: 

(Dollars in Millions) 

Discount rate(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cash balance interest crediting rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Rate of compensation increase(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Health care cost trend rate(c) 

Pension Plans 

Postretirement 
Welfare Plan 

2021 

2020 

2021 

2020 

3.00% 
3.00 
3.56 

2.75%	 
3.00 
3.56 

2.37% 
*
* 

1.82% 
* 
* 

Prior to age 65  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
After age 65  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

5.75% 
5.75% 

6.00%	 
6.00%	 

(a)  The discount rates were developed using a cash flow matching bond model with a modified duration for the qualified pension plan, legacy pension plan, non-qualified pension plan and 

postretirement welfare plan of 17.8, 12.2, 12.4, and 5.8 years, respectively, for 2021, and 18.6, 12.9, 12.5 and 6.1 years, respectively, for 2020. 

(b)  Determined on an active liability-weighted basis. 
(c)  The 2021 and 2020 pre-65 and post-65 rates are both assumed to decrease gradually to 5.00 percent by 2025 and remain at this level thereafter. 
*  Not applicable 

The following table sets forth weighted average assumptions used to determine net periodic benefit cost for the years ended December 31: 

(Dollars in Millions) 

Pension Plans 

Postretirement Welfare Plan 

2021 

2020 

2019 

2021 

2020 

2019 

Discount rate(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2.75% 
Cash balance interest crediting rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3.00 
Expected return on plan assets(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6.50 
Rate of compensation increase(c)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3.56 

3.40% 
3.00 
7.25 
3.56 

4.45%	 
3.00	 
7.25	 
3.52	 

2.37% 
*
* 
*

2.80% 
* 
3.50 
* 

4.05% 
* 
3.50 
* 

Health care cost trend rate(d) 

Prior to age 65  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
After age 65  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

5.75% 
5.75 

6.25% 
6.25 

6.50% 

10.00 

(a)  The discount rates were developed using a cash flow matching bond model with a modified duration for the qualified pension plan, legacy pension plan, non-qualified pension plan and 

postretirement welfare plan of 18.6, 12.9, 12.5 and 6.1 years, respectively, for 2021, and for the qualified pension plan, non-qualified pension plan and postretirement welfare plan of 15.8, 12.3 
and 6.1 years, respectively, for 2020. 

(b)  With the help of an independent pension consultant, the Company considers several sources when developing its expected long-term rates of return on plan assets assumptions, including, but 
not limited to, past returns and estimates of future returns given the plans’ asset allocation, economic conditions, and peer group LTROR information. The Company determines its expected 
long-term rates of return reflecting current economic conditions and plan assets. 

(c)  Determined on an active liability weighted basis. 
(d)  The 2021, 2020 and 2019 pre-65 and post-65 rates are both assumed to decrease gradually to 5.00 percent by 2025 and remain at that level thereafter. 
*  Not applicable 

106 

Investment Policies and Asset Allocation In establishing its 
investment policies and asset allocation strategies, the Company 
considers expected returns and the volatility associated with 
different strategies. An independent consultant performs 
modeling that projects numerous outcomes using a broad range 
of possible scenarios, including a mix of possible rates of inflation 
and economic growth. Starting with current economic 
information, the model bases its projections on past relationships 
between inflation, fixed income rates and equity returns when 
these types of economic conditions have existed over the 
previous 30 years, both in the United States and in foreign 
countries. Estimated future returns and other actuarially 
determined adjustments are also considered in calculating the 
estimated return on assets. 

Generally, based on historical performance of the various 

investment asset classes, investments in equities have 
outperformed other investment classes but are subject to higher 
volatility. In an effort to minimize volatility, while recognizing the 
long-term up-side potential of investing in equities, the Committee 
has determined that a target asset allocation of 35 percent long 
duration bonds, 30 percent global equities, 10 percent real 
assets, 10 percent private equity funds, 5 percent domestic 
mid-small cap equities, 5 percent emerging markets equities, and 
5 percent hedge funds is appropriate. 

At December 31, 2021 and 2020, plan assets included an 
asset management arrangement with a related party totaling 
$55.3 million and $1.0 billion, respectively. 

In accordance with authoritative accounting guidance, the 

Company groups plan assets into a three-level hierarchy for 
valuation techniques used to measure their fair value based on 
whether the valuation inputs are observable or unobservable. 
Refer to Note 22 for further discussion on these levels. 

The assets of the qualified pension plans include investments 

in equity and U.S. Treasury securities whose fair values are 
determined based on quoted prices in active markets and are 
classified within Level 1 of the fair value hierarchy. The qualified 
pension plans also invest in U.S. agency, corporate and municipal 
debt securities, which are all valued based on observable market 
prices or data by third party pricing services, and mutual funds 
which are valued based on quoted net asset values provided by 
the trustee of the fund; these assets are classified as Level 2. 
Additionally, the qualified pension plans invest in certain assets 
that are valued based on net asset values as a practical 
expedient, including investments in collective investment funds, 
hedge funds, and private equity funds; the net asset values are 
provided by the fund trustee or administrator and are not 
classified in the fair value hierarchy. 

The following table summarizes plan investment assets measured at fair value at December 31: 

2021 

2020 

Qualified Pension Plans 

(Dollars in Millions) 

Level 1 

Level 2 

Level 3 

Total 

Level 1 

Level 2 

Level 3 

Total 

Cash and cash equivalents . . . . . . . . . . . . .  $ 
Debt securities . . . . . . . . . . . . . . . . . . . . . . . 
Mutual funds  . . . . . . . . . . . . . . . . . . . . . . . . 
Debt securities . . . . . . . . . . . . . . . . . . . . . 
Emerging markets equity securities  . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

43 
1,022 

– 
– 
– 

$

– 
1,096 

409 
188 
–

$1,065 

$1,693 

Plan investment assets not classified in fair 

value hierarchy(a): 

Collective investment funds 

Domestic equity securities  . . . . . . . . . . . 
Mid-small cap equity securities(b)  . . . . . . 
International equity securities  . . . . . . . . . 
Domestic real estate securities  . . . . . . . . 
Hedge funds(c)  . . . . . . . . . . . . . . . . . . . . . . . 
Private equity funds(d)  . . . . . . . . . . . . . . . . . 

Total plan investment assets at fair 

value . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$– 
– 

– 
– 
4 

$4 

$ 

43 
2,118 

$ 975 
894 

$ 

– 
1,224 

409 
188 
4 

– 
– 
– 

371 
174 
–

2,762 

$1,869 

$1,769 

$– 
– 

– 
– 
6

$6 

1,958 
433 
867 
829 
450 
814 

$8,113 

(a)  These investments are valued based on net asset value per share as a practical expedient; fair values are provided to reconcile to total investment assets of the plans at fair value. 
(b)  At December 31, 2021 and 2020, securities included $433 million and $431 million in domestic equities, respectively. 
(c)  This category consists of several investment strategies diversified across several hedge fund managers. 
(d)  This category consists of several investment strategies diversified across several private equity fund managers. 

$ 975 
2,118 

371 
174 
6 

3,644 

1,515 
431 
718 
520 
251 
419 

$7,498 

107 

The following table summarizes the changes in fair value for qualified pension plans investment assets measured at fair value using 
significant unobservable inputs (Level 3) for the years ended December 31: 

(Dollars in Millions) 

Balance at beginning of period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unrealized gains (losses) relating to assets still held at end of year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Purchases, sales, and settlements, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2021 

Other 

$ 6 
(2) 

– 

Balance at end of period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 4 

2020 

Other 

$3 
3 

– 

$6 

2019 

Other 

$3 
– 

– 

$3 

The following benefit payments are expected to be paid from the retirement plans for the years ended December 31: 

(Dollars in Millions) 

Pension 
Plans 

Postretirement 
Welfare Plan(a) 

2022  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  264 
286 
2023  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
305 
2024  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
357 
2025  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
347 
2026  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,975 
2027-2031  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  4 
4 
4 
3 
3 
11 

(a)  Net of expected retiree contributions and before Medicare Part D subsidy. 

108 

NOTE 18  Stock-Based Compensation 
As part of its employee and director compensation programs, the 
Company currently may grant certain stock awards under the 
provisions of its stock incentive plan. The plan provides for grants 
of options to purchase shares of common stock at a fixed price 
equal to the fair value of the underlying stock at the date of grant. 
Option grants are generally exercisable up to ten years from the 
date of grant. In addition, the plan provides for grants of shares of 
common stock or stock units that are subject to restriction on 
transfer prior to vesting. Most stock and unit awards vest over 

three to five years and are subject to forfeiture if certain vesting 
requirements are not met. Stock incentive plans of acquired 
companies are generally terminated at the merger closing dates. 
Participants under such plans receive the Company’s common 
stock, or options to buy the Company’s common stock, based 
on the conversion terms of the various merger agreements. At 
December 31, 2021, there were 24 million shares (subject to 
adjustment for forfeitures) available for grant under the 
Company’s stock incentive plan. 

Stock Option Awards 
The following is a summary of stock options outstanding and exercised under prior and existing stock incentive plans of the Company: 

Year Ended December 31 

Stock 
Options/Shares 

Weighted­
Average 
Exercise Price 

Weighted-Average 
Remaining 
Contractual Term 

Aggregate 
Intrinsic Value 
(in millions) 

2021 
Number outstanding at beginning of period  . . . . . . . . . . . . . . . . . . . . . . . 
Exercised  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cancelled(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Number outstanding at end of period(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Exercisable at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2020 
Number outstanding at beginning of period  . . . . . . . . . . . . . . . . . . . . . . . 
Exercised  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cancelled(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Number outstanding at end of period(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Exercisable at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2019 
Number outstanding at beginning of period  . . . . . . . . . . . . . . . . . . . . . . . 
Exercised  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cancelled(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Number outstanding at end of period(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Exercisable at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

5,180,391 
(1,281,646) 
(8,614) 

3,890,131 
3,890,131 

5,718,256 
(513,293) 
(24,572) 

5,180,391 
4,942,077 

9,115,010 
(3,333,467) 
(63,287) 

5,718,256 
4,869,805 

$40.38 
33.66 
48.20 

$42.58 
$42.58 

$39.25 
27.48 
45.08 

$40.38 
$39.68 

$34.52 
26.36 
36.74 

$39.25 
$37.67 

3.3 
3.3 

3.7 
3.6 

4.4 
4.0 

$  53 
$  53 

$  32 
$  34 

$115 
$105 

Note: The Company did not grant any stock option awards during 2021, 2020 and 2019. 
(a)  Options cancelled include both non-vested (i.e., forfeitures) and vested options. 
(b)  Outstanding options include stock-based awards that may be forfeited in future periods. The impact of the estimated forfeitures is reflected in compensation expense. 

Stock-based compensation expense is based on the 

estimated fair value of the award at the date of grant or 
modification. The fair value of each option award is estimated on 
the date of grant using the Black-Scholes option-pricing model, 
requiring the use of subjective assumptions. Because employee 

stock options have characteristics that differ from those of traded 
options, including vesting provisions and trading limitations that 
impact their liquidity, the determined value used to measure 
compensation expense may vary from the actual fair value of the 
employee stock options. 

The following summarizes certain stock option activity of the Company: 

Year Ended December 31 (Dollars in Millions) 

Fair value of options vested  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Intrinsic value of options exercised  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cash received from options exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tax benefit realized from options exercised  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2021 

$  3 
27 
43 
7 

2020 

$  7 
11 
14 
3 

2019 

$10 
95 
88 
24 

109 

To satisfy option exercises, the Company predominantly uses treasury stock. 

Additional information regarding stock options outstanding as of December 31, 2021, is as follows: 

Range of Exercise Prices 

$25.01—$30.00  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
$30.01—$35.00  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
$35.01—$40.00  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
$40.01—$45.00  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
$45.01—$50.00  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
$50.01—$55.01  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

Shares 

251,126 
446,538 
1,051,053 
1,269,994 
— 
871,420 

3,890,131 

Restricted Stock and Unit Awards 

Outstanding Options 

Exercisable Options 

Weighted-
Average 
Remaining 
Contractual 
Life (Years) 

.1 
1.1 
4.1 
2.7 
— 
5.1 

3.3 

Weighted-
Average 
Exercise 
Price 

$28.63 
33.98 
39.49 
42.43 
— 
54.96 

$42.58 

Weighted-
Average 
Exercise 
Price 

$28.63 
33.98 
39.49 
42.43 
— 
54.96 

$42.58 

Shares 

251,126 
446,538 
1,051,053 
1,269,994 
—
871,420 

3,890,131 

A summary of the status of the Company’s restricted shares of stock and unit awards is presented below: 

2021 

2020 

2019 

Year Ended December 31 

Shares 

Outstanding at beginning of 

period  . . . . . . . . . . . . . . . . . . . . . . 
Granted . . . . . . . . . . . . . . . . . . . . . 
Vested . . . . . . . . . . . . . . . . . . . . . . 
Cancelled  . . . . . . . . . . . . . . . . . . . 

6,343,313 
4,512,995 
(3,793,978) 
(249,577) 

Outstanding at end of period . . . . . . 

6,812,753 

Weighted-
Average Grant-
Date Fair 
Value 

$51.38 
52.54 
53.27 
52.83 

$51.04 

Weighted-
Average Grant-
Date Fair 
Value 

$48.99 
53.90 
49.28 
53.51 

$51.38 

Shares 

6,606,833 
3,552,923 
(3,534,770) 
(281,673) 

6,343,313 

Weighted-
Average Grant-
Date Fair 
Value 

$48.17 
50.45 
48.69 
50.55 

$48.99 

Shares 

6,719,298 
3,519,474 
(3,270,778) 
(361,161) 

6,606,833 

The total fair value of shares vested was $191 million, 

$182 million and $175 million for the years ended December 31, 
2021, 2020 and 2019, respectively. Stock-based compensation 
expense was $207 million, $189 million and $178 million for the 
years ended December 31, 2021, 2020 and 2019, respectively. 
On an after-tax basis, stock-based compensation was 
$155 million, $142 million and $133 million for the years ended 

December 31, 2021, 2020 and 2019, respectively. As of 
December 31, 2021, there was $155 million of total unrecognized 
compensation cost related to nonvested share-based 
arrangements granted under the plans. That cost is expected to 
be recognized over a weighted-average period of 1.9 years as 
compensation expense. 

110 

NOTE 19  Income Taxes 

The components of income tax expense were: 

Year Ended December 31 (Dollars in Millions) 

2021 

2020 

2019 

Federal 
Current  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $1,203 
469 
Deferred  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Federal income tax  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,672 

$1,146 
(291) 

855 

$1,162	 
166	 

1,328	 

State 
Current  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Deferred  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

State income tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

398 
111 

509 

355 
(144) 

211 

379	  
(59)	 

320	  

Total income tax provision  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $2,181 

$1,066 

$1,648	 

A reconciliation of expected income tax expense at the federal statutory rate of 21 percent to the Company’s applicable income tax 
expense follows: 

Year Ended December 31 (Dollars in Millions) 

2021 

2020 

2019 

Tax at statutory rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $2,135 
439 
State income tax, at statutory rates, net of federal tax benefit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tax effect of 

$1,271 
240 

$1,805 
355 

Tax credits and benefits, net of related expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Tax-exempt income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Nondeductible legal and regulatory expenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other items(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(331) 
(114) 
24 
28 

(370) 
(117) 
29 
13 

(424)	 
(120)	 
23	  
9	  

Applicable income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $2,181 

$1,066 

$1,648	 

(a)  Includes excess tax benefits associated with stock-based compensation and adjustments related to deferred tax assets and liabilities. 

The tax effects of fair value adjustments on securities 
available-for-sale, derivative instruments in cash flow hedges, 
foreign currency translation adjustments, and pension and post-
retirement plans are recorded directly to shareholders’ equity as 
part of other comprehensive income (loss). 

In preparing its tax returns, the Company is required to 

interpret complex tax laws and regulations and utilize income and 
cost allocation methods to determine its taxable income. On an 
ongoing basis, the Company is subject to examinations by 
federal, state, local and foreign taxing authorities that may give 

rise to differing interpretations of these complex laws, regulations 
and methods. Due to the nature of the examination process, it 
generally takes years before these examinations are completed 
and matters are resolved. Federal tax examinations for all years 
ending through December 31, 2014 are completed and resolved. 
The Company’s tax returns for the years ended December 31, 
2015, 2016, 2017 and 2018 are under examination by the 
Internal Revenue Service. The years open to examination by 
foreign, state and local government authorities vary by 
jurisdiction. 

A reconciliation of the changes in the federal, state and foreign uncertain tax position balances are summarized as follows:	 

Year Ended December 31 (Dollars in Millions) 

2021 

Balance at beginning of period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $474 
14 
Additions for tax positions taken in prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
7 
Additions for tax positions taken in the current year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(1) 
Exam resolutions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
(7) 
Statute expirations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Balance at end of period  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $487 

2020 

$432 
62 
6 
(8) 
(18) 

$474 

2019	 

$335	 
168	  
6	  
(62)	 
(15)	 

$432	 

The total amount of uncertain tax positions that, if 
recognized, would impact the effective income tax rate as of 
December 31, 2021, 2020 and 2019, were $285 million, 
$280 million and $274 million, respectively. The Company 
classifies interest and penalties related to uncertain tax positions 
as a component of income tax expense. At December 31, 2021, 
the Company’s uncertain tax position balance included 
$45 million of accrued interest and penalties. During the years 

ended December 31, 2021, 2020 and 2019 the Company 
recorded approximately $5 million, $5 million and $7 million, 
respectively, in interest and penalties on uncertain tax positions. 

Deferred income tax assets and liabilities reflect the tax effect 

of estimated temporary differences between the carrying 
amounts of assets and liabilities for financial reporting purposes 
and the amounts used for the same items for income tax 
reporting purposes. 

111 

The significant components of the Company’s net deferred tax asset (liability) follows: 

At December 31 (Dollars in Millions) 

2021 

2020 

Deferred Tax Assets 
Federal, state and foreign net operating loss and credit carryforwards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 2,331 
1,561 
Allowance for credit losses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
568 
Accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
281 
Obligation for operating leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
163 
Securities available-for-sale and financial instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
76 
Stock compensation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
8 
Pension and postretirement benefits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
— 
Partnerships and other investment assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
451 
Other deferred tax assets, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$ 2,495	 
2,042	 
554	  
293	  
—	  
84	  
108	  
9	  
383	  

Gross deferred tax assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

5,439 

5,968	 

Deferred Tax Liabilities 
Leasing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Goodwill and other intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage servicing rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Right of use operating leases  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Fixed assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Partnerships and other investment assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Securities available-for-sale and financial instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other deferred tax liabilities, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Gross deferred tax liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(2,263) 
(845) 
(593) 
(246) 
(238) 
(85) 
(8) 
— 
(127) 

(4,405) 
(249) 

(2,511)	 
(802)	 
(408)	 
(249)	 
(226)	 
(112)	 
—	  
(755)	 
(145)	 

(5,208)	 
(163)	 

Net Deferred Tax Asset  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  785 

$  597	 

The Company has approximately $2.8 billion of federal, state 

and foreign net operating loss carryforwards which expire at 
various times beginning in 2022. A substantial portion of these 
carryforwards relate to state-only net operating losses, for which 
the related deferred tax asset is subject to a full valuation 
allowance as the carryforwards are not expected to be realized 
within the carryforward period. Management has determined it is 
more likely than not the other net deferred tax assets could be 
realized through carry back to taxable income in prior years, 
future reversals of existing taxable temporary differences and 
future taxable income. 

In addition, the Company has $2.1 billion of federal credit 
carryforwards which expire at various times through 2041 which 

are not subject to a valuation allowance as management believes 
that it is more likely than not that the credits will be utilized within 
the carryforward period. 

At December 31, 2021, retained earnings included 

approximately $102 million of base year reserves of acquired thrift 
institutions, for which no deferred federal income tax liability has 
been recognized. These base year reserves would be recaptured 
if certain subsidiaries of the Company cease to qualify as a bank 
for federal income tax purposes. The base year reserves also 
remain subject to income tax penalty provisions that, in general, 
require recapture upon certain stock redemptions of, and excess 
distributions to, stockholders. 

112 

NOTE 20  Derivative Instruments 

In the ordinary course of business, the Company enters into 
derivative transactions to manage various risks and to 
accommodate the business requirements of its customers. The 
Company recognizes all derivatives on the Consolidated Balance 
Sheet at fair value in other assets or in other liabilities. On the date 
the Company enters into a derivative contract, the derivative is 
designated as either a fair value hedge, cash flow hedge, net 
investment hedge, or a designation is not made as it is a 
customer-related transaction, an economic hedge for asset/ 
liability risk management purposes or another stand-alone 
derivative created through the Company’s operations (“free­
standing derivative”). When a derivative is designated as a fair 
value, cash flow or net investment hedge, the Company performs 
an assessment, at inception and, at a minimum, quarterly 
thereafter, to determine the effectiveness of the derivative in 
offsetting changes in the value or cash flows of the hedged 
item(s). 

Fair Value Hedges These derivatives are interest rate swaps the 
Company uses to hedge the change in fair value related to 
interest rate changes of its underlying available-for-sale 
investment securities and fixed-rate debt. Changes in the fair 
value of derivatives designated as fair value hedges, and changes 
in the fair value of the hedged items, are recorded in earnings. 

Cash Flow Hedges These derivatives are interest rate swaps 
the Company uses to hedge the forecasted cash flows from its 
underlying variable-rate debt. Changes in the fair value of 
derivatives designated as cash flow hedges are recorded in other 
comprehensive income (loss) until the cash flows of the hedged 
items are realized. If a derivative designated as a cash flow hedge 
is terminated or ceases to be highly effective, the gain or loss in 
other comprehensive income (loss) is amortized to earnings over 
the period the forecasted hedged transactions impact earnings. If 
a hedged forecasted transaction is no longer probable, hedge 
accounting is ceased and any gain or loss included in other 
comprehensive income (loss) is reported in earnings immediately, 
unless the forecasted transaction is at least reasonably possible 
of occurring, whereby the amounts remain within other 
comprehensive income (loss). At December 31, 2021, the 
Company had $85 million (net-of-tax) of realized and unrealized 
losses on derivatives classified as cash flow hedges recorded in 
other comprehensive income (loss), compared with $189 million 
(net-of-tax) of realized and unrealized losses at December 31, 
2020. The estimated amount to be reclassified from other 

comprehensive income (loss) into earnings during the next 12 
months is a loss of $27 million (net-of-tax). All cash flow hedges 
were highly effective for the year ended December 31, 2021. 
There were no cash flow hedges at December 31, 2021. 

Net Investment Hedges The Company uses forward 
commitments to sell specified amounts of certain foreign 
currencies, and non-derivative debt instruments, to hedge the 
volatility of its net investment in foreign operations driven by 
fluctuations in foreign currency exchange rates. The carrying 
amount of non-derivative debt instruments designated as net 
investment hedges was $1.3 billion at December 31, 2021, 
compared with $1.4 billion December 31, 2020. 

Other Derivative Positions The Company enters into free­
standing derivatives to mitigate interest rate risk and for other risk 
management purposes. These derivatives include forward 
commitments to sell to-be-announced securities (“TBAs”) and 
other commitments to sell residential mortgage loans, which are 
used to economically hedge the interest rate risk related to 
mortgage loans held for sale (“MLHFS”) and unfunded mortgage 
loan commitments. The Company also enters into interest rate 
swaps, swaptions, forward commitments to buy TBAs, U.S. 
Treasury and Eurodollar futures and options on U.S. Treasury 
futures to economically hedge the change in the fair value of the 
Company’s MSRs. The Company also enters into foreign 
currency forwards to economically hedge remeasurement gains 
and losses the Company recognizes on foreign currency 
denominated assets and liabilities. In addition, the Company acts 
as a seller and buyer of interest rate derivatives and foreign 
exchange contracts for its customers. The Company mitigates 
the market and liquidity risk associated with these customer 
derivatives by entering into similar offsetting positions with broker-
dealers, or on a portfolio basis by entering into other derivative or 
non-derivative financial instruments that partially or fully offset the 
exposure to earnings from these customer-related positions. The 
Company’s customer derivatives and related hedges are 
monitored and reviewed by the Company’s Market Risk 
Committee, which establishes policies for market risk 
management, including exposure limits for each portfolio. The 
Company also has derivative contracts that are created through 
its operations, including certain unfunded mortgage loan 
commitments and swap agreements related to the sale of a 
portion of its Class B common and preferred shares of Visa Inc. 
Refer to Note 22 for further information on these swap 
agreements. 

113 

The following table summarizes the asset and liability management derivative positions of the Company at December 31: 

(Dollars in Millions) 

Fair value hedges 

Interest rate contracts 

2021 

2020 

Notional 
Value 

Fair Value 

Assets 

Liabilities 

Notional 
Value 

Fair Value 

Assets 

Liabilities 

Receive fixed/pay floating swaps . . . . . . . . . . . . . . . . . . . . . . . . 
Pay fixed/receive floating swaps  . . . . . . . . . . . . . . . . . . . . . . . . 

$  12,350 
16,650 

$

Cash flow hedges 

Interest rate contracts 

Pay fixed/receive floating swaps  . . . . . . . . . . . . . . . . . . . . . . . . 

– 

Net investment hedges 

Foreign exchange forward contracts  . . . . . . . . . . . . . . . . . . . . . . . 

793 

Other economic hedges 
Interest rate contracts 

Futures and forwards 

Buy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Sell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

9,322 
29,348 

Options 

Purchased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Written . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Receive fixed/pay floating swaps . . . . . . . . . . . . . . . . . . . . . . . .	  
Pay fixed/receive floating swaps  . . . . . . . . . . . . . . . . . . . . . . . .	  
Foreign exchange forward contracts  . . . . . . . . . . . . . . . . . . . . . . .	  
Equity contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other (a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

18,570 
9,662 
9,653 
7,033 
735 
209 
1,792 

– 
– 

– 

– 

10 
25 

256 
52 
– 
– 
2 
5 
– 

$

– 
– 

– 

4 

16 
27 

– 
231 
– 
– 
6 
– 
125 

$  8,400 
100 

$  – 
– 

$  – 
– 

3,250 

815 

18,356 
39,416 

11,610 
12,843 
11,971 
8,616 
633 
172 
1,879 

– 

– 

73 
48 

121 
202 
– 
– 
1 
3 
1 

– 

3 

5 
157 

– 
198 
– 
– 
2 
– 
183 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$116,117 

$350 

$409 

$118,061 

$449 

$548 

(a)  Includes derivative liability swap agreements related to the sale of a portion of the Company’s Class B common and preferred shares of Visa Inc. The Visa swap agreements had a total notional 
value and fair value of $1.8 billion and $125 million at December 31, 2021, respectively, compared to $1.8 billion and $182 million at December 31, 2020, respectively. In addition, includes 
short-term underwriting purchase and sale commitments with total asset and liability notional values of $4 million at December 31, 2021, and $47 million at December 31, 2020. 

The following table summarizes the customer-related derivative positions of the Company at December 31: 

(Dollars in Millions) 

Interest rate contracts 

2021 

2020 

Notional 
Value 

Fair Value 

Assets 

Liabilities 

Notional 
Value 

Fair Value 

Assets 

Liabilities 

Receive fixed/pay floating swaps  . . . . . . . . . . . . . . . . . . . . . . . 
Pay fixed/receive floating swaps  . . . . . . . . . . . . . . . . . . . . . . . 
Other (a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Options 

$178,701 
174,176 
16,267 

$2,007 
134 
1

$  438 
670 
2 

$156,886 
150,011 
16,308 

$3,782 
2 
6 

$ 

99 
1,239 
3 

Purchased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Written  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

89,679 
85,211 

Futures 

Buy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Sell  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

3,607 
3,941 

194 
36 

–
–

36 
176 

– 
– 

74,109 
69,941 

2,775 
4,090 

111 
46 

– 
– 

46 
81 

– 
– 

Foreign exchange rate contracts 

Forwards, spots and swaps  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Options 

89,321 

1,145 

1,143 

90,837 

1,590 

1,565 

Purchased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Written  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Credit contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

805 
805 
9,331 

19 
– 
1

– 
19 
5 

519 
519 
10,355 

14 
– 
1 

– 
14 
7 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

$651,844 

$3,537 

$2,489 

$576,350 

$5,552 

$3,054 

(a)  Primarily represents floating rate interest rate swaps that pay based on differentials between specified interest rate indexes. 

114 

The table below shows the effective portion of the gains (losses) recognized in other comprehensive income (loss) and the gains (losses) 
reclassified from other comprehensive income (loss) into earnings (net-of-tax) for the years ended December 31: 

(Dollars in Millions) 

Asset and Liability Management Positions 
Cash flow hedges 

Gains (Losses) Recognized in Other 
Comprehensive Income (Loss) 

Gains (Losses) Reclassified from 
Other Comprehensive Income (Loss) 
into Earnings 

2021 

2020 

2019 

2021 

2020 

2019 

Interest rate contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$94 

$(145) 

$(171) 

$(10) 

$(7) 

$(8) 

Net investment hedges 

Foreign exchange forward contracts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Non-derivative debt instruments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

19 
84 

(21) 
(90) 

3 
13 

–
–

–
–

– 
– 

Note: The Company does not exclude components from effectiveness testing for cash flow and net investment hedges. 

The table below shows the effect of fair value and cash flow hedge accounting on the Consolidated Statement of Income for the years 
ended December 31: 

(Dollars in Millions) 

Total amount of income and expense line items presented in the 

Consolidated Statement of Income in which the effects of fair value or 
cash flow hedges are recorded  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Asset and Liability Management Positions 
Fair value hedges 

Interest Income 

Interest Expense 

2021 

2020 

2019 

2021 

2020 

2019 

$13,487 

$14,840 

$17,494 

$ 993 

$2,015 

$4,442 

Interest rate contract derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Hedged items  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Cash flow hedges 

Interest rate contract derivatives  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

17 
(19) 

– 

1 
(1) 

– 

– 
– 

– 

232 
(232) 

(134) 
134 

(44) 
44 

14 

10 

11 

Note: The Company does not exclude components from effectiveness testing for fair value and cash flow hedges. The Company reclassified losses of $53 million and $41 million into earnings 
during the years ended December 31, 2021 and 2020, respectively, as a result of realized cash flows on discontinued cash flow hedges. The Company did not reclassify gains or losses into 
earnings as a result of realized cash flows on discontinued cash flow hedges during the year ended December 31, 2019. No amounts were reclassified into earnings on discontinued cash flow 
hedges because it is probable the original hedged forecasted cash flows will not occur. 

The table below shows cumulative hedging adjustments and the carrying amount of assets and liabilities designated in fair value hedges: 

At December 31 (Dollars in Millions) 

Carrying Amount of the 
Hedged Assets and Liabilities 

Cumulative Hedging 
Adjustment(a) 

2021 

2020 

2021 

2020 

Line Item in the Consolidated Balance Sheet 
Available-for-sale investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$16,445 
12,278 

$ 

99 
8,567 

$ (26) 
585 

$(1) 
903 

(a)  The cumulative hedging adjustment related to discontinued hedging relationships on available-for-sale investment securities and long-term debt was $(6) million and $640 million, respectively, 

at December 31, 2021. The cumulative hedging adjustment related to discontinued hedging relationships on long-term debt was $726 million at December 31, 2020. 

115 

The table below shows the gains (losses) recognized in earnings for other economic hedges and the customer-related positions for the 
years ended December 31: 

(Dollars in Millions) 

Asset and Liability Management 

Positions 

Other economic hedges 
Interest rate contracts 

Futures and forwards  . . . . . . . . . . . . . . . 

Purchased and written options  . . . . . . . 
Swaps  . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Foreign exchange forward contracts . . . . . 
Equity contracts  . . . . . . . . . . . . . . . . . . . . . 
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Customer-Related Positions 
Interest rate contracts 

Swaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Purchased and written options  . . . . . . . . . 
Futures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Foreign exchange rate contracts 

Forwards, spots and swaps . . . . . . . . . . 
Purchased and written options  . . . . . . . 
Credit contracts  . . . . . . . . . . . . . . . . . . . . . . . 

Derivatives are subject to credit risk associated with 
counterparties to the derivative contracts. The Company 
measures that credit risk using a credit valuation adjustment and 
includes it within the fair value of the derivative. The Company 
manages counterparty credit risk through diversification of its 
derivative positions among various counterparties, by entering 
into derivative positions that are centrally cleared through 
clearinghouses, by entering into master netting arrangements 
and, where possible, by requiring collateral arrangements. A 
master netting arrangement allows two counterparties, who have 
multiple derivative contracts with each other, the ability to net 
settle amounts under all contracts, including any related 
collateral, through a single payment and in a single currency. 
Collateral arrangements generally require the counterparty to 
deliver collateral (typically cash or U.S. Treasury and agency 
securities) equal to the Company’s net derivative receivable, 
subject to minimum transfer and credit rating requirements. 

Location of Gains (Losses) 
Recognized in Earnings 

2021 

2020 

2019 

Mortgage banking revenue/ 
other noninterest income 
Mortgage banking revenue 
Mortgage banking revenue 
Other noninterest income 
Compensation expense 
Other noninterest income 

Commercial products revenue 
Commercial products revenue 
Commercial products revenue 

Commercial products revenue 
Commercial products revenue 
Commercial products revenue 

$ 511 
527 
(197) 
1 
7 
5 

110 
(5) 
3 

93 
1 
(7) 

$ 

82 
1,527 
598 
3 
3 
(70) 

$  34 
432 
316 
(24) 
— 
(140) 

135 
(8) 
(18) 

78 
1 
(32) 

82 
10 
(5) 

82 
1 
(18) 

The Company’s collateral arrangements are predominately 

bilateral and, therefore, contain provisions that require 
collateralization of the Company’s net liability derivative positions. 
Required collateral coverage is based on net liability thresholds 
and may be contingent upon the Company’s credit rating from 
two of the nationally recognized statistical rating organizations. If 
the Company’s credit rating were to fall below credit ratings 
thresholds established in the collateral arrangements, the 
counterparties to the derivatives could request immediate 
additional collateral coverage up to and including full collateral 
coverage for derivatives in a net liability position. The aggregate 
fair value of all derivatives under collateral arrangements that were 
in a net liability position at December 31, 2021, was $731 million. 
At December 31, 2021, the Company had $508 million of cash 
posted as collateral against this net liability position. 

116 

NOTE 21  Netting Arrangements for Certain Financial Instruments and Securities Financing

Activities 

The Company’s derivative portfolio consists of bilateral over-the­
counter trades, certain interest rate derivatives and credit 
contracts required to be centrally cleared through clearinghouses 
per current regulations, and exchange-traded positions which 
may include U.S. Treasury and Eurodollar futures or options on 
U.S. Treasury futures. Of the Company’s $768.0 billion total 
notional amount of derivative positions at December 31, 2021, 
$402.0 billion related to bilateral over-the-counter trades, 
$345.1 billion related to those centrally cleared through 
clearinghouses and $20.9 billion related to those that were 
exchange-traded. The Company’s derivative contracts typically 
include offsetting rights (referred to as netting arrangements), and 
depending on expected volume, credit risk, and counterparty 
preference, collateral maintenance may be required. For all 
derivatives under collateral support arrangements, fair value is 
determined daily and, depending on the collateral maintenance 
requirements, the Company and a counterparty may receive or 
deliver collateral, based upon the net fair value of all derivative 
positions between the Company and the counterparty. Collateral 
is typically cash, but securities may be allowed under collateral 
arrangements with certain counterparties. Receivables and 
payables related to cash collateral are included in other assets 
and other liabilities on the Consolidated Balance Sheet, along 
with the related derivative asset and liability fair values. Any 
securities pledged to counterparties as collateral remain on the 
Consolidated Balance Sheet. Securities received from 
counterparties as collateral are not recognized on the 
Consolidated Balance Sheet, unless the counterparty defaults. In 
general, securities used as collateral can be sold, repledged or 
otherwise used by the party in possession. No restrictions exist 
on the use of cash collateral by either party. Refer to Note 20 for 
further discussion of the Company’s derivatives, including 
collateral arrangements. 

As part of the Company’s treasury and broker-dealer 

operations, the Company executes transactions that are treated 
as securities sold under agreements to repurchase or securities 
purchased under agreements to resell, both of which are 

accounted for as collateralized financings. Securities sold under 
agreements to repurchase include repurchase agreements and 
securities loaned transactions. Securities purchased under 
agreements to resell include reverse repurchase agreements and 
securities borrowed transactions. For securities sold under 
agreements to repurchase, the Company records a liability for the 
cash received, which is included in short-term borrowings on the 
Consolidated Balance Sheet. For securities purchased under 
agreements to resell, the Company records a receivable for the 
cash paid, which is included in other assets on the Consolidated 
Balance Sheet. 

Securities transferred to counterparties under repurchase 
agreements and securities loaned transactions continue to be 
recognized on the Consolidated Balance Sheet, are measured at 
fair value, and are included in investment securities or other 
assets. Securities received from counterparties under reverse 
repurchase agreements and securities borrowed transactions are 
not recognized on the Consolidated Balance Sheet unless the 
counterparty defaults. The securities transferred under 
repurchase and reverse repurchase transactions typically are U.S. 
Treasury and agency securities, residential agency mortgage-
backed securities or corporate debt securities. The securities 
loaned or borrowed typically are corporate debt securities traded 
by the Company’s broker-dealer subsidiary. In general, the 
securities transferred can be sold, repledged or otherwise used 
by the party in possession. No restrictions exist on the use of 
cash collateral by either party. Repurchase/reverse repurchase 
and securities loaned/borrowed transactions expose the 
Company to counterparty risk. The Company manages this risk 
by performing assessments, independent of business line 
managers, and establishing concentration limits on each 
counterparty. Additionally, these transactions include collateral 
arrangements that require the fair values of the underlying 
securities to be determined daily, resulting in cash being obtained 
or refunded to counterparties to maintain specified collateral 
levels. 

117 

The following table summarizes the maturities by category of collateral pledged for repurchase agreements and securities loaned 
transactions: 

(Dollars in Millions) 

December 31, 2021 
Repurchase agreements 

Overnight and 
Continuous 

Less Than 
30 Days 

30-89 
Days 

Greater Than 
90 Days 

Total 

U.S. Treasury and agencies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential agency mortgage-backed securities  . . . . . . . . . . . . . . . . . . . 
Corporate debt securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total repurchase agreements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Securities loaned 

Corporate debt securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total securities loaned  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  378 
551 
646 

1,575 

169 

169 

Gross amount of recognized liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . 

$1,744 

December 31, 2020 
Repurchase agreements 

U.S. Treasury and agencies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential agency mortgage-backed securities  . . . . . . . . . . . . . . . . . . . 
Corporate debt securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total repurchase agreements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Securities loaned 

Corporate debt securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total securities loaned  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  472 
398 
560 

1,430 

218 

218 

Gross amount of recognized liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . 

$1,648 

$– 
– 
– 

– 

– 

– 

$– 

$– 
– 
– 

– 

– 

– 

$– 

$– 
– 
– 

– 

– 

– 

$– 

$– 
– 
– 

– 

– 

– 

$– 

$– 
– 
– 

– 

– 

– 

$  378 
551 
646 

1,575 

169 

169 

$– 

$1,744 

$– 
– 
– 

– 

– 

– 

$  472 
398 
560 

1,430 

218 

218 

$– 

$1,648 

The Company executes its derivative, repurchase/reverse 
repurchase and securities loaned/borrowed transactions under 
the respective industry standard agreements. These agreements 
include master netting arrangements that allow for multiple 
contracts executed with the same counterparty to be viewed as a 
single arrangement. This allows for net settlement of a single 
amount on a daily basis. In the event of default, the master 
netting arrangement provides for close-out netting, which allows 
all of these positions with the defaulting counterparty to be 
terminated and net settled with a single payment amount. 

The Company has elected to offset the assets and liabilities 
under netting arrangements for the balance sheet presentation of 
the majority of its derivative counterparties. The netting occurs at 
the counterparty level, and includes all assets and liabilities 
related to the derivative contracts, including those associated 
with cash collateral received or delivered. The Company has not 
elected to offset the assets and liabilities under netting 
arrangements for the balance sheet presentation of repurchase/ 
reverse repurchase and securities loaned/borrowed transactions. 

118 

The following tables provide information on the Company’s netting adjustments, and items not offset on the Consolidated Balance Sheet 
but available for offset in the event of default: 

(Dollars in Millions) 

Gross 
Recognized 
Assets 

Gross Amounts 
Offset on the 
Consolidated 
Balance 
Sheet(a) 

Net Amounts 
Presented on the 
Consolidated 

Gross Amounts Not Offset on 
the Consolidated Balance Sheet 

Financial 
Balance Sheet  Instruments(b) 

Collateral 
Received(c) 

Net Amount 

December 31, 2021 
Derivative assets(d)  . . . . . . . . . . . . . . . . . . . . . . . . . 
Reverse repurchase agreements  . . . . . . . . . . . . . 
Securities borrowed  . . . . . . . . . . . . . . . . . . . . . . . 

$3,830 
359 
1,868 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$6,057 

December 31, 2020 
Derivative assets(d)  . . . . . . . . . . . . . . . . . . . . . . . . . 
Reverse repurchase agreements  . . . . . . . . . . . . . 
Securities borrowed  . . . . . . . . . . . . . . . . . . . . . . . 

$5,744 
377 
1,716 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$7,837 

$(1,609) 
– 
– 

$(1,609) 

$(1,874) 
– 
– 

$(1,874) 

$2,221 
359 
1,868 

$4,448 

$3,870 
377 
1,716 

$5,963 

$(142) 
(249) 
– 

$(391) 

$(109) 
(262) 
– 

$(371) 

$ 

(106) 
(110) 
(1,818) 

$(2,034) 

$ 

(287) 
(115) 
(1,670) 

$(2,072) 

$1,973	 
–	 
50	 

$2,023	 

$3,474	 
–	 
46	 

$3,520	 

(a)  Includes $528 million and $898 million of cash collateral related payables that were netted against derivative assets at December 31, 2021 and 2020, respectively. 
(b)  For derivative assets this includes any derivative liability fair values that could be offset in the event of counterparty default; for reverse repurchase agreements this includes any repurchase 

agreement payables that could be offset in the event of counterparty default; for securities borrowed this includes any securities loaned payables that could be offset in the event of 
counterparty default. 

(c)  Includes the fair value of securities received by the Company from the counterparty. These securities are not included on the Consolidated Balance Sheet unless the counterparty defaults. 
(d)  Excludes $57 million and $257 million at December 31, 2021 and 2020, respectively, of derivative assets not subject to netting arrangements. 

(Dollars in Millions) 

Gross 
Recognized 
Liabilities 

Gross Amounts 
Offset on the 
Consolidated 
Balance 
Sheet(a) 

Net Amounts 
Presented on the 
Consolidated 

Gross Amounts Not Offset on 
the Consolidated Balance Sheet 

Financial 
Balance Sheet  Instruments(b) 

Collateral 
Pledged(c) 

Net Amount 

December 31, 2021 
Derivative liabilities(d)  . . . . . . . . . . . . . . . . . . . . . . . . 
Repurchase agreements  . . . . . . . . . . . . . . . . . . . . 
Securities loaned  . . . . . . . . . . . . . . . . . . . . . . . . . . 

$2,761 
1,575 
169 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$4,505 

December 31, 2020 
Derivative liabilities(d)  . . . . . . . . . . . . . . . . . . . . . . . . 
Repurchase agreements  . . . . . . . . . . . . . . . . . . . . 
Securities loaned  . . . . . . . . . . . . . . . . . . . . . . . . . . 

$3,419 
1,430 
218 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$5,067 

$(1,589) 
– 
– 

$(1,589) 

$(2,312) 
– 
– 

$(2,312) 

$1,172 
1,575 
169 

$2,916 

$1,107 
1,430 
218 

$2,755 

$(142) 
(249) 
– 

$(391) 

$(109) 
(262) 
– 

$(371) 

$ 

– 
(1,326) 
(167) 

$(1,493) 

$ 

– 
(1,168) 
(215) 

$(1,383) 

$1,030	 
–	 
2	 

$1,032	 

$  998	 
–	 
3	 

$1,001	 

(a)  Includes $508 million and $1.3 billion of cash collateral related receivables that were netted against derivative liabilities at December 31, 2021 and 2020, respectively. 
(b)  For derivative liabilities this includes any derivative asset fair values that could be offset in the event of counterparty default; for repurchase agreements this includes any reverse repurchase 
agreement receivables that could be offset in the event of counterparty default; for securities loaned this includes any securities borrowed receivables that could be offset in the event of 
counterparty default. 

(c)  Includes the fair value of securities pledged by the Company to the counterparty. These securities are included on the Consolidated Balance Sheet unless the Company defaults. 
(d)  Excludes $137 million and $183 million at December 31, 2021 and 2020, respectively, of derivative liabilities not subject to netting arrangements. 

119 

NOTE 22  Fair Values of Assets and Liabilities 

The Company uses fair value measurements for the initial 
recording of certain assets and liabilities, periodic remeasurement 
of certain assets and liabilities, and disclosures. Derivatives, 
trading and available-for-sale investment securities, MSRs and 
substantially all MLHFS are recorded at fair value on a recurring 
basis. Additionally, from time to time, the Company may be 
required to record at fair value other assets on a nonrecurring 
basis, such as loans held for sale, loans held for investment and 
certain other assets. These nonrecurring fair value adjustments 
typically involve application of lower-of-cost-or-fair value 
accounting or impairment write-downs of individual assets. 

Fair value is defined as the exchange price that would be 
received for an asset or paid to transfer a liability (an exit price) in 
the principal or most advantageous market for the asset or liability 
in an orderly transaction between market participants on the 
measurement date. A fair value measurement reflects all of the 
assumptions that market participants would use in pricing the 
asset or liability, including assumptions about the risk inherent in 
a particular valuation technique, the effect of a restriction on the 
sale or use of an asset and the risk of nonperformance. 

The Company groups its assets and liabilities measured at 
fair value into a three-level hierarchy for valuation techniques used 
to measure financial assets and financial liabilities at fair value. 
This hierarchy is based on whether the valuation inputs are 
observable or unobservable. These levels are: 

– Level 1 — Quoted prices in active markets for identical assets 

or liabilities. Level 1 includes U.S. Treasury securities, as well as 
exchange-traded instruments. 

– Level 2 — Observable inputs other than Level 1 prices, such as 
quoted prices for similar assets or liabilities; quoted prices in 
markets that are not active; or other inputs that are observable 
or can be corroborated by observable market data for 
substantially the full term of the assets or liabilities. Level 2 
includes debt securities that are traded less frequently than 
exchange-traded instruments and which are typically valued 
using third party pricing services; derivative contracts and other 
assets and liabilities, including securities, whose value is 
determined using a pricing model with inputs that are 
observable in the market or can be derived principally from or 
corroborated by observable market data; and MLHFS whose 
values are determined using quoted prices for similar assets or 
pricing models with inputs that are observable in the market or 
can be corroborated by observable market data. 

– Level 3 — Unobservable inputs that are supported by little or 

no market activity and that are significant to the fair value of the 
assets or liabilities. Level 3 assets and liabilities include financial 
instruments whose values are determined using pricing models, 
discounted cash flow methodologies, or similar techniques, as 
well as instruments for which the determination of fair value 
requires significant management judgment or estimation. This 
category includes MSRs and certain derivative contracts. 

Valuation Methodologies 

The valuation methodologies used by the Company to measure 
financial assets and liabilities at fair value are described below. In 
addition, the following section includes an indication of the level of 
the fair value hierarchy in which the assets or liabilities are 
classified. Where appropriate, the descriptions include 
information about the valuation models and key inputs to those 
models. During the years ended December 31, 2021, 2020 and 
2019, there were no significant changes to the valuation 
techniques used by the Company to measure fair value. 

Available-For-Sale Investment Securities When quoted 
market prices for identical securities are available in an active 
market, these prices are used to determine fair value and these 
securities are classified within Level 1 of the fair value hierarchy. 
Level 1 investment securities include U.S. Treasury and 
exchange-traded securities. 

For other securities, quoted market prices may not be readily 
available for the specific securities. When possible, the Company 
determines fair value based on market observable information, 
including quoted market prices for similar securities, inactive 
transaction prices, and broker quotes. These securities are 
classified within Level 2 of the fair value hierarchy. Level 2 
valuations are generally provided by a third-party pricing service. 
Level 2 investment securities are predominantly agency 
mortgage-backed securities, certain other asset-backed 
securities, obligations of state and political subdivisions and 
agency debt securities. 

Mortgage Loans Held For Sale MLHFS measured at fair value, 
for which an active secondary market and readily available market 
prices exist, are initially valued at the transaction price and are 
subsequently valued by comparison to instruments with similar 
collateral and risk profiles. MLHFS are classified within Level 2. 
Included in mortgage banking revenue was a net loss of 
$145 million, a net gain of $362 million and a net gain of 
$73 million for the years ended December 31, 2021, 2020 and 
2019, respectively, from the changes to fair value of these 
MLHFS under fair value option accounting guidance. Changes in 
fair value due to instrument specific credit risk were immaterial. 
Interest income for MLHFS is measured based on contractual 
interest rates and reported as interest income on the 
Consolidated Statement of Income. Electing to measure MLHFS 
at fair value reduces certain timing differences and better 
matches changes in fair value of these assets with changes in the 
value of the derivative instruments used to economically hedge 
them without the burden of complying with the requirements for 
hedge accounting. 

Mortgage Servicing Rights MSRs are valued using a 
discounted cash flow methodology, and are classified within 
Level 3. The Company determines fair value of the MSRs by 
projecting future cash flows for different interest rate scenarios 
using prepayment rates and other assumptions, and discounts 

120 

these cash flows using a risk adjusted rate based on option 
adjusted spread levels. There is minimal observable market 
activity for MSRs on comparable portfolios and, therefore, the 
determination of fair value requires significant management 
judgment. Refer to Note 10 for further information on MSR 
valuation assumptions. 

Derivatives The majority of derivatives held by the Company are 
executed over-the-counter or centrally cleared through 
clearinghouses and are valued using market standard cash flow 
valuation techniques. The models incorporate inputs, depending 
on the type of derivative, including interest rate curves, foreign 
exchange rates and volatility. All derivative values incorporate an 
assessment of the risk of counterparty nonperformance, 
measured based on the Company’s evaluation of credit risk 
including external assessments of credit risk. The Company 
monitors and manages its nonperformance risk by considering its 
ability to net derivative positions under master netting 
arrangements, as well as collateral received or provided under 
collateral arrangements. Accordingly, the Company has elected 
to measure the fair value of derivatives, at a counterparty level, on 
a net basis. The majority of the derivatives are classified within 
Level 2 of the fair value hierarchy, as the significant inputs to the 
models, including nonperformance risk, are observable. However, 
certain derivative transactions are with counterparties where risk 
of nonperformance cannot be observed in the market and, 
therefore, the credit valuation adjustments result in these 
derivatives being classified within Level 3 of the fair value 
hierarchy. 

The Company also has other derivative contracts that are 

created through its operations, including commitments to 
purchase and originate mortgage loans and swap agreements 
executed in conjunction with the sale of a portion of its Class B 
common and preferred shares of Visa Inc. (the “Visa swaps”). The 
mortgage loan commitments are valued by pricing models that 
include market observable and unobservable inputs, which result 
in the commitments being classified within Level 3 of the fair value 
hierarchy. The unobservable inputs include assumptions about 
the percentage of commitments that actually become a closed 
loan and the MSR value that is inherent in the underlying loan 
value. The Visa swaps require payments by either the Company 
or the purchaser of the Visa Inc. Class B common and preferred 

shares when there are changes in the conversion rate of the Visa 
Inc. Class B common and preferred shares to Visa Inc. Class A 
common and preferred shares, respectively, as well as quarterly 
payments to the purchaser based on specified terms of the 
agreements. Management reviews and updates the Visa swaps 
fair value in conjunction with its review of Visa Inc. related litigation 
contingencies, and the associated escrow funding. The expected 
litigation resolution impacts the Visa Inc. Class B common share 
to Visa Inc. Class A common share conversion rate, as well as 
the ultimate termination date for the Visa swaps. Accordingly, the 
Visa swaps are classified within Level 3. Refer to Note 23 for 
further information on the Visa Inc. restructuring and related card 
association litigation. 

Significant Unobservable Inputs of 
Level 3 Assets and Liabilities 

The following section provides information to facilitate an 
understanding of the uncertainty in the fair value measurements 
for the Company’s Level 3 assets and liabilities recorded at fair 
value on the Consolidated Balance Sheet. This section includes a 
description of the significant inputs used by the Company and a 
description of any interrelationships between these inputs. The 
discussion below excludes nonrecurring fair value measurements 
of collateral value used for impairment measures for loans and 
OREO. These valuations utilize third party appraisal or broker 
price opinions, and are classified as Level 3 due to the significant 
judgment involved. 

Mortgage Servicing Rights The significant unobservable inputs 
used in the fair value measurement of the Company’s MSRs are 
expected prepayments and the option adjusted spread that is 
added to the risk-free rate to discount projected cash flows. 
Significant increases in either of these inputs in isolation would 
have resulted in a significantly lower fair value measurement. 
Significant decreases in either of these inputs in isolation would 
have resulted in a significantly higher fair value measurement. 
There is no direct interrelationship between prepayments and 
option adjusted spread. Prepayment rates generally move in the 
opposite direction of market interest rates. Option adjusted 
spread is generally impacted by changes in market return 
requirements. 

The following table shows the significant valuation assumption ranges for MSRs at December 31, 2021: 

Expected prepayment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Option adjusted spread  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

3% 
6 

13% 
11 

10% 
7 

(a)  Determined based on the relative fair value of the related mortgage loans serviced. 

Minimum 

Maximum 

Weighted-
Average(a) 

121 

Derivatives The Company has two distinct Level 3 derivative 
portfolios: (i) the Company’s commitments to purchase and 
originate mortgage loans that meet the requirements of a 
derivative and (ii) the Company’s asset/liability and customer-
related derivatives that are Level 3 due to unobservable inputs 
related to measurement of risk of nonperformance by the 
counterparty. In addition, the Company’s Visa swaps are 
classified within Level 3. 

The significant unobservable inputs used in the fair value 
measurement of the Company’s derivative commitments to 

purchase and originate mortgage loans are the percentage of 
commitments that actually become a closed loan and the MSR 
value that is inherent in the underlying loan value. A significant 
increase in the rate of loans that close would have resulted in a 
larger derivative asset or liability. A significant increase in the 
inherent MSR value would have resulted in an increase in the 
derivative asset or a reduction in the derivative liability. Expected 
loan close rates and the inherent MSR values are directly 
impacted by changes in market rates and will generally move in 
the same direction as interest rates. 

The following table shows the significant valuation assumption ranges for the Company’s derivative commitments to purchase and 
originate mortgage loans at December 31, 2021: 

Minimum 

Maximum 

Weighted-
Average(a) 

Expected loan close rate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Inherent MSR value (basis points per loan)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2% 

14 

100% 
181 

80%	 

116	  

(a)  Determined based on the relative fair value of the related mortgage loans. 

The significant unobservable input used in the fair value 
measurement of certain of the Company’s asset/liability and 
customer-related derivatives is the credit valuation adjustment 
related to the risk of counterparty nonperformance. A significant 
increase in the credit valuation adjustment would have resulted in 
a lower fair value measurement. A significant decrease in the 
credit valuation adjustment would have resulted in a higher fair 
value measurement. The credit valuation adjustment is impacted 
by changes in market rates, volatility, market implied credit 
spreads, and loss recovery rates, as well as the Company’s 
assessment of the counterparty’s credit position. At 
December 31, 2021, the minimum, maximum and weighted-
average credit valuation adjustment as a percentage of the net 

fair value of the counterparty’s derivative contracts prior to 
adjustment was 0 percent, 1,744 percent and 3 percent, 
respectively. 

The significant unobservable inputs used in the fair value 
measurement of the Visa swaps are management’s estimate of 
the probability of certain litigation scenarios occurring, and the 
timing of the resolution of the related litigation loss estimates in 
excess, or shortfall, of the Company’s proportional share of 
escrow funds. An increase in the loss estimate or a delay in the 
resolution of the related litigation would have resulted in an 
increase in the derivative liability. A decrease in the loss estimate 
or an acceleration of the resolution of the related litigation would 
have resulted in a decrease in the derivative liability. 

122 

The following table summarizes the balances of assets and liabilities measured at fair value on a recurring basis: 

(Dollars in Millions) 

December 31, 2021 
Available-for-sale securities 

Level 1 

Level 2 

Level 3 

Netting 

Total 

$  5,692 

$ 

– 

$ 

– 

$  36,609 

U.S. Treasury and agencies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $30,917 
Mortgage-backed securities 

Residential agency  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial agency  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Asset-backed securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Obligations of state and political subdivisions  . . . . . . . . . . . . . . . . . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total available-for-sale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage loans held for sale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage servicing rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Derivative assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

– 
– 
– 
– 
– 
30,917 
– 
– 
8 
278 

77,079 
8,485 
59 
10,716 
7 
102,038 
6,623 
– 
2,490 
1,921 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $31,203 

$113,072 

Derivative liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Short-term borrowings and other liabilities(a) . . . . . . . . . . . . . . . . . . . . . . . . 

– 
209 

$  2,308 
1,837 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

209 

$  4,145 

December 31, 2020 
Available-for-sale securities 

U.S. Treasury and agencies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $19,251 
Mortgage-backed securities 

$  3,140 

$ 

Residential agency  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial agency  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Asset-backed securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Obligations of state and political subdivisions  . . . . . . . . . . . . . . . . . . . . 
Other  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

– 
– 
– 
– 
– 

Total available-for-sale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage loans held for sale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Mortgage servicing rights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Derivative assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

19,251 
– 
– 
4 
302 

99,968 
5,406 
198 
8,860 
9 

117,581 
8,524 
– 
3,235 
1,601 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $19,557 

$130,941 

Derivative liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 
Short-term borrowings and other liabilities(a) . . . . . . . . . . . . . . . . . . . . . . . . 

Total  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $ 

– 
85 

85 

$  3,166 
1,672 

$  4,838 

– 
– 
7 
1 
– 
8 
– 
2,953 
1,389 
– 

$4,350 

$  590 
– 

$  590 

– 

– 
– 
7 
1 
– 

8 
– 
2,210 
2,762 
– 

$4,980 

$  436 
– 

$  436 

– 
– 
– 
– 
– 
– 
– 
– 
(1,609) 
– 

$(1,609) 

$(1,589) 
– 

$(1,589) 

$ 

– 

– 
– 
– 
– 
– 

– 
– 
– 
(1,874) 
– 

$(1,874) 

$(2,312) 
– 

$(2,312) 

77,079 
8,485 
66 
10,717 
7 
132,963 
6,623 
2,953 
2,278 
2,199 

$147,016 

$  1,309 
2,046 

$  3,355 

$  22,391 

99,968 
5,406 
205 
8,861 
9 

136,840 
8,524 
2,210 
4,127 
1,903 

$153,604 

$  1,290 
1,757 

$  3,047 

Note: Excluded from the table above are equity investments without readily determinable fair values. The Company has elected to carry these investments at historical cost, adjusted for impairment 
and any changes resulting from observable price changes for identical or similar investments of the issuer. The aggregate carrying amount of these equity investments was $79 million and 
$85 million at December 31, 2021 and 2020, respectively. The Company has not recorded impairments or adjustments for observable price changes on these equity investments during 2021 and 
2020, or on a cumulative basis. 
(a)  Primarily represents the Company’s obligation on securities sold short required to be accounted for at fair value per applicable accounting guidance. 

123 

(Dollars in Millions) 

2021 
Available-for-sale securities 

Asset-backed securities  . . . . . . . 
Obligations of state and political 

subdivisions  . . . . . . . . . . . . . . . 

Total available-for-sale  . . . . . 
Mortgage servicing rights  . . . . . . . . 
Net derivative assets and 

2020 
Available-for-sale securities 

Asset-backed securities  . . . . . . . 
Obligations of state and political 

subdivisions  . . . . . . . . . . . . . . . 

Total available-for-sale  . . . . . 
Mortgage servicing rights  . . . . . . . . 
Net derivative assets and 

The following table presents the changes in fair value for all assets and liabilities measured at fair value on a recurring basis using 
significant unobservable inputs (Level 3) for the years ended December 31: 

Net Gains 
(Losses) 
Included in 
Other 
Included in  Comprehensive 

Net Gains 
(Losses) 

Beginning 
of Period 
Balance  Net Income 

Income (Loss)  Purchases  Sales  Payments  Issuances  Settlements 

Principal 

Net Change 
in Unrealized 
Gains (Losses) 
Relating to 
Assets and 
Liabilities 
Held at 
Level 3  Balance  End of Period 

End of 
Transfers into  Period 

$ 

7  $ 

1 

8 
2,210 

– 

– 

– 
(437)(a) 

$1 

$  –  $ – 

$(1)  $ 

–  $ 

– 

1 
– 

– 

– 

– 
42 

– 

– 
2 

337 

(3) 

– 

(1) 
– 

– 

– 

– 

1,136(c) 

– 

– 

– 
– 

$–  $ 

– 

7 

1 

– 
8 
–  2,953 

$ 

1 

–	  

1 
(437)(a) 

liabilities  . . . . . . . . . . . . . . . . . . . . 

2,326 

(924)(b) 

– 

(937) 

– 

799 

(968)(d)	 

$ 

8  $ 

$– 

$  –  $ – 

$(1)  $ 

–  $ 

– 

– 

– 

1 

9 
2,546 

(1,403)(a) 

– 

– 
– 

– 

– 

– 
34 

– 

– 
3 

247 

(3) 

– 

(1) 
– 

– 

– 

– 

1,030(c) 

– 

– 

– 
– 

$–  $ 

– 

7 

1 

– 
8 
–  2,210 

$ 

–	 

–	  

– 

(1,403)(a) 

– 

(1,650) 

–  2,326 

1,649(f)	 

liabilities  . . . . . . . . . . . . . . . . . . . . 

810 

2,922(e) 

2019 
Available-for-sale securities 

Asset-backed securities  . . . . . . . 
Obligations of state and political 

subdivisions  . . . . . . . . . . . . . . . 

Total available-for-sale  . . . . . 
Mortgage servicing rights  . . . . . . . . 
Net derivative assets and 

$ 

–  $ 

– 

– 
2,791 

– 

– 

– 
(829)(a) 

liabilities  . . . . . . . . . . . . . . . . . . . . 

80 

769(g) 

$– 

$  –  $ – 

$ –  $ 

–  $ 

– 

– 
– 

– 

– 

– 
20 

– 

– 
5 

142 

(9) 

– 

– 
– 

– 

– 

– 
559(c) 

– 

– 

– 
– 

$8 $ 

1 

8 

1 

9 
9 
–  2,546 

$ 

–	  

–	  

– 
(829)(a) 

– 

(172) 

– 

810 

782(h)	 

(a)  Included in mortgage banking revenue. 
(b)  Approximately $666 million, $(1.6) billion and $5 million included in mortgage banking revenue, commercial products revenue and other noninterest income, respectively. 
(c)  Represents MSRs capitalized during the period. 
(d)  Approximately $42 million, $(1.0) billion and $5 million included in mortgage banking revenue, commercial products revenue and other noninterest income, respectively. 
(e)  Approximately $1.9 billion, $1.1 billion and $(70) million included in mortgage banking revenue, commercial products revenue and other noninterest income, respectively. 
(f)  Approximately $247 million, $1.5 billion and $(70) million included in mortgage banking revenue, commercial products revenue and other noninterest income, respectively. 
(g)  Approximately $482 million, $428 million and $(141) million included in mortgage banking revenue, commercial products revenue and other noninterest income, respectively. 
(h)  Approximately $35 million, $888 million and $(141) million included in mortgage banking revenue, commercial products revenue and other noninterest income, respectively. 

The Company is also required periodically to measure certain other financial assets at fair value on a nonrecurring basis. These 

measurements of fair value usually result from the application of lower-of-cost-or-fair value accounting or write-downs of individual assets. 
The following table summarizes the balances as of the measurement date of assets measured at fair value on a nonrecurring basis, and 
still held as of December 31: 

(Dollars in Millions) 

Level 1 

Level 2 

Level 3 

Loans(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$– 
– 

$– 
– 

$59 
77 

Total 

$59 
77 

Level 1 

Level 2 

Level 3 

$– 
– 

$– 
– 

$385 
30 

Total 

$385 
30 

(a)  Represents the carrying value of loans for which adjustments were based on the fair value of the collateral, excluding loans fully charged-off. 
(b)  Primarily represents the fair value of foreclosed properties that were measured at fair value based on an appraisal or broker price opinion of the collateral subsequent to their initial acquisition. 

2021 

2020 

124 

The following table summarizes losses recognized related to nonrecurring fair value measurements of individual assets or portfolios for the 
years ended December 31: 

(Dollars in Millions) 

Loans(a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(a)  Represents write-downs of loans which were based on the fair value of the collateral, excluding loans fully charged-off. 
(b)  Primarily represents related losses of foreclosed properties that were measured at fair value subsequent to their initial acquisition. 

2021 

$60 
25 

2020 

$426 
21 

2019 

$122	 
17	  

Fair Value Option 

The following table summarizes the differences between the aggregate fair value carrying amount of MLHFS for which the fair value option 
has been elected and the aggregate unpaid principal amount that the Company is contractually obligated to receive at maturity as of 
December 31: 

(Dollars in Millions) 

Total loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Nonaccrual loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Loans 90 days or more past due  . . . . . . . . . . . . . . . 

2021 

Aggregate 
Unpaid 
Principal 

$6,453 
1 
2 

Fair Value 
Carrying 
Amount 

$6,623 
1 
2 

Carrying 
Amount Over 
(Under) Unpaid 
Principal 

$170 
— 
— 

Fair Value 
Carrying 
Amount 

$8,524 
1
2

2020 

Aggregate 
Unpaid 
Principal 

$8,136 
1 
2 

Carrying 
Amount Over 
(Under) Unpaid 
Principal 

$388 
— 
— 

Fair Value of Financial Instruments 

The following section summarizes the estimated fair value for 
financial instruments accounted for at amortized cost as of 
December 31, 2021 and 2020. In accordance with disclosure 
guidance related to fair values of financial instruments, the 
Company did not include assets and liabilities that are not 
financial instruments, such as the value of goodwill, long-term	 

relationships with deposit, credit card, merchant processing and 
trust customers, other purchased intangibles, premises and 
equipment, deferred taxes and other liabilities. Additionally, in 
accordance with the disclosure guidance, receivables and 
payables due in one year or less, insurance contracts, equity 
investments not accounted for at fair value, and deposits with no 
defined or contractual maturities are excluded. 

The estimated fair values of the Company’s financial instruments as of December 31, are shown in the table below:	 

(Dollars in Millions) 

Carrying 
Amount 

Financial Assets 
Cash and due from banks . . . . . .  $  28,905 
Federal funds sold and securities 

2021 

Fair Value 

Level 1 

Level 2 

Level 3 

Total 

2020 

Fair Value 

Level 1 

Level 2 

Level 3 

Total 

Carrying 
Amount 

$28,905  $ 

–  $ 

–  $  28,905 

$  62,580  $62,580  $ 

–  $ 

–  $  62,580 

purchased under resale 
agreements  . . . . . . . . . . . . . . . 

Investment securities 

359 

– 

359 

– 

359 

377 

held-to-maturity  . . . . . . . . . . . . 
Loans held for sale(a)  . . . . . . . . . . 
Loans  . . . . . . . . . . . . . . . . . . . . . . 
Other(b)  . . . . . . . . . . . . . . . . . . . . . 

41,858 
1,152 
306,304 
1,521 

–  41,812 
– 
– 
– 
– 
630 
– 

– 
1,152 

41,812 
1,152 
312,724  312,724 
1,521 

891 

Financial Liabilities 
Time deposits  . . . . . . . . . . . . . . . 
Short-term borrowings(c)  . . . . . . . 
Long-term debt  . . . . . . . . . . . . . . 
Other(d)  . . . . . . . . . . . . . . . . . . . . . 

22,665 
9,750 
32,125 
3,862 

–  22,644 
– 
9,646 
–  32,547 
1,170 
– 

– 
– 
– 
2,692 

22,644 
9,646 
32,547 
3,862 

– 
237 
290,393 
1,772 

30,694 
10,009 
41,297 
4,052 

(a)  Excludes mortgages held for sale for which the fair value option under applicable accounting guidance was elected. 
(b)  Includes investments in Federal Reserve Bank and Federal Home Loan Bank stock and tax-advantaged investments. 
(c)  Excludes the Company’s obligation on securities sold short required to be accounted for at fair value per applicable accounting guidance. 
(d)  Includes operating lease liabilities and liabilities related to tax-advantaged investments. 

– 

– 
– 
– 
– 

377 

– 

377 

– 
237 

– 
– 
– 
237 
–  300,419  300,419 
1,772 

1,041 

731 

–  30,864 
– 
9,956 
–  42,485 
1,234 
– 

– 
– 
– 
2,818 

30,864 
9,956 
42,485 
4,052 

125 

The fair value of unfunded commitments, deferred non-yield 
related loan fees, standby letters of credit and other guarantees is 
approximately equal to their carrying value. The carrying value of 
unfunded commitments, deferred non-yield related loan fees and 

standby letters of credit was $495 million and $774 million at 
December 31, 2021 and 2020, respectively. The carrying value of 
other guarantees was $245 million and $362 million at 
December 31, 2021 and 2020, respectively. 

NOTE 23  Guarantees and Contingent Liabilities 

Visa Restructuring and Card Association Litigation The 
Company’s payment services business issues credit and debit 
cards and acquires credit and debit card transactions through the 
Visa U.S.A. Inc. card association or its affiliates (collectively 
“Visa”). In 2007, Visa completed a restructuring and issued 
shares of Visa Inc. common stock to its financial institution 
members in contemplation of its initial public offering (“IPO”) 
completed in the first quarter of 2008 (the “Visa Reorganization”). 
As a part of the Visa Reorganization, the Company received its 
proportionate number of shares of Visa Inc. common stock, 
which were subsequently converted to Class B shares of Visa 
Inc. (“Class B shares”). 

Visa U.S.A. Inc. (“Visa U.S.A.”) and MasterCard International 

(collectively, the “Card Brands”) are defendants in antitrust 
lawsuits challenging the practices of the Card Brands (the “Visa 
Litigation”). Visa U.S.A. member banks have a contingent 
obligation to indemnify Visa Inc. under the Visa U.S.A. bylaws 
(which were modified at the time of the restructuring in October 
2007) for potential losses arising from the Visa Litigation. The 
indemnification by the Visa U.S.A. member banks has no specific 
maximum amount. Using proceeds from its IPO and through 
reductions to the conversion ratio applicable to the Class B 
shares held by Visa U.S.A. member banks, Visa Inc. has funded 
an escrow account for the benefit of member financial institutions 
to fund their indemnification obligations associated with the Visa 
Litigation. The receivable related to the escrow account is 
classified in other liabilities as a direct offset to the related Visa 
Litigation contingent liability. 

In October 2012, Visa signed a settlement agreement to 
resolve class action claims associated with the multidistrict 
interchange litigation pending in the United States District Court 
for the Eastern District of New York (the “Multi-District Litigation”). 
The U.S. Court of Appeals for the Second Circuit reversed the 
approval of that settlement and remanded the matter to the 
district court. Thereafter, the case was split into two putative 
class actions, one seeking damages (the “Damages Action”) and 
a separate class action seeking injunctive relief only (the 
“Injunctive Action”). In September 2018, Visa signed a new 
settlement agreement, superseding the original settlement 
agreement, to resolve the Damages Action. The Damages Action 
settlement was approved by the United States District Court for 
the Eastern District of New York, but is now on appeal. The 
Injunctive Action, which generally seeks changes to Visa rules, is 
still pending. 

Commitments to Extend Credit Commitments to extend credit 
are legally binding and generally have fixed expiration dates or 
other termination clauses. The contractual amount represents the 
Company’s exposure to credit loss, in the event of default by the 

borrower. The Company manages this credit risk by using the 
same credit policies it applies to loans. Collateral is obtained to 
secure commitments based on management’s credit assessment 
of the borrower. The collateral may include marketable securities, 
receivables, inventory, equipment and real estate. Since the 
Company expects many of the commitments to expire without 
being drawn, total commitment amounts do not necessarily 
represent the Company’s future liquidity requirements. In 
addition, the commitments include consumer credit lines that are 
cancelable upon notification to the consumer. 

The contract or notional amounts of unfunded commitments to 
extend credit at December 31, 2021, excluding those 
commitments considered derivatives, were as follows: 

Term 

Less Than 
One Year 

Greater 
Than One 
Year 

Total 

(Dollars in Millions) 

Commercial and 

commercial real 
estate loans  . . . . . . .  $  40,385 

Corporate and 

purchasing card 
loans(a) . . . . . . . . . . . . 

30,263 

Residential 

mortgages  . . . . . . . . 

613 

Retail credit card 

loans(a) . . . . . . . . . . . . 
Other retail loans  . . . . . 
Other  . . . . . . . . . . . . . . 

120,905 
14,924 
6,268 

(a)  Primarily cancelable at the Company’s discretion. 

$118,879 

$159,264 

– 

1 

– 
22,905 
– 

30,263 

614 

120,905 
37,829 
6,268 

Other Guarantees and Contingent 
Liabilities 

The following table is a summary of other guarantees and 
contingent liabilities of the Company at December 31, 2021: 

(Dollars in Millions) 

Collateral 
Held 

Carrying 
Amount 

Maximum 
Potential 
Future 
Payments 

Standby letters of credit . . . . 
Third party borrowing 

$ 

arrangements  . . . . . . . . . . 

– 

– 

Securities lending 

indemnifications  . . . . . . . . 
Asset sales  . . . . . . . . . . . . . . 
Merchant processing  . . . . . . 
Tender option bond 

program guarantee . . . . . . 
Other . . . . . . . . . . . . . . . . . . . 

9,074 
– 
777 

1,725 
– 

$  57 

$  9,605 

– 

– 
84 
140 

– 
21 

3 

8,807 
7,229 
120,417 

1,488 
1,398 

126 

Letters of Credit Standby letters of credit are commitments the 
Company issues to guarantee the performance of a customer to 
a third party. The guarantees frequently support public and 
private borrowing arrangements, including commercial paper 
issuances, bond financings and other similar transactions. The 
Company also issues and confirms commercial letters of credit 
on behalf of customers to ensure payment or collection in 
connection with trade transactions. In the event of a customer’s 
or counterparty’s nonperformance, the Company’s credit loss 
exposure is similar to that in any extension of credit, up to the 
letter’s contractual amount. Management assesses the 
borrower’s credit to determine the necessary collateral, which 
may include marketable securities, receivables, inventory, 
equipment and real estate. Since the conditions requiring the 
Company to fund letters of credit may not occur, the Company 
expects its liquidity requirements to be less than the total 
outstanding commitments. The maximum potential future 
payments guaranteed by the Company under standby letter of 
credit arrangements at December 31, 2021, were approximately 
$9.6 billion with a weighted-average term of approximately 19 
months. The estimated fair value of standby letters of credit was 
approximately $57 million at December 31, 2021. 

The contract or notional amount of letters of credit at 
December 31, 2021, were as follows: 

(Dollars in Millions) 

Term 

Less Than 
One Year 

Standby  . . . . . . . . . . . . . . . . . 
Commercial  . . . . . . . . . . . . . . 

$4,760 
889 

Greater 
Than 
One Year 

$4,845 
22 

Total 

$9,605	 
911	  

Guarantees Guarantees are contingent commitments issued by 
the Company to customers or other third parties. The Company’s 
guarantees primarily include parent guarantees related to 
subsidiaries’ third party borrowing arrangements; third party 
performance guarantees inherent in the Company’s business 
operations, such as indemnified securities lending programs and 
merchant charge-back guarantees; and indemnification or 
buy-back provisions related to certain asset sales. For certain 
guarantees, the Company has recorded a liability related to the 
potential obligation, or has access to collateral to support the 
guarantee or through the exercise of other recourse provisions 
can offset some or all of the maximum potential future payments 
made under these guarantees. 

Third Party Borrowing Arrangements The Company provides 
guarantees to third parties as a part of certain subsidiaries’ 
borrowing arrangements. The maximum potential future payments 
guaranteed by the Company under these arrangements were 
approximately $3 million at December 31, 2021. 

Commitments from Securities Lending The Company 
participates in securities lending activities by acting as the 
customer’s agent involving the loan of securities. The Company 
indemnifies customers for the difference between the fair value of 
the securities lent and the fair value of the collateral received. 

Cash collateralizes these transactions. The maximum potential 
future payments guaranteed by the Company under these 
arrangements were approximately $8.8 billion at December 31, 
2021, and represent the fair value of the securities lent to third 
parties. At December 31, 2021, the Company held $9.1 billion of 
cash as collateral for these arrangements. 

Asset Sales The Company has provided guarantees to certain 
third parties in connection with the sale or syndication of certain 
assets, primarily loan portfolios and tax-advantaged investments. 
These guarantees are generally in the form of asset buy-back or 
make-whole provisions that are triggered upon a credit event or a 
change in the tax-qualifying status of the related projects, as 
applicable, and remain in effect until the loans are collected or 
final tax credits are realized, respectively. The maximum potential 
future payments guaranteed by the Company under these 
arrangements were approximately $7.2 billion at December 31, 
2021, and represented the proceeds received from the buyer or 
the guaranteed portion in these transactions where the buy-back 
or make-whole provisions have not yet expired. At December 31, 
2021, the Company had reserved $84 million for potential losses 
related to the sale or syndication of tax-advantaged investments. 
The maximum potential future payments do not include loan 
sales where the Company provides standard representation and 
warranties to the buyer against losses related to loan underwriting 
documentation defects that may have existed at the time of sale 
that generally are identified after the occurrence of a triggering 
event such as delinquency. For these types of loan sales, the 
maximum potential future payments is generally the unpaid 
principal balance of loans sold measured at the end of the current 
reporting period. Actual losses will be significantly less than the 
maximum exposure, as only a fraction of loans sold will have a 
representation and warranty breach, and any losses on 
repurchase would generally be mitigated by any collateral held 
against the loans. 

The Company regularly sells loans to GSEs as part of its 
mortgage banking activities. The Company provides customary 
representations and warranties to GSEs in conjunction with these 
sales. These representations and warranties generally require the 
Company to repurchase assets if it is subsequently determined 
that a loan did not meet specified criteria, such as a 
documentation deficiency or rescission of mortgage insurance. If 
the Company is unable to cure or refute a repurchase request, 
the Company is generally obligated to repurchase the loan or 
otherwise reimburse the GSE for losses. At December 31, 2021, 
the Company had reserved $18 million for potential losses from 
representation and warranty obligations, compared with 
$19 million at December 31, 2020. The Company’s reserve 
reflects management’s best estimate of losses for representation 
and warranty obligations. The Company’s repurchase reserve is 
modeled at the loan level, taking into consideration the individual 
credit quality and borrower activity that has transpired since 
origination. The model applies credit quality and economic risk 
factors to derive a probability of default and potential repurchase 
that are based on the Company’s historical loss experience, and 

127 

estimates loss severity based on expected collateral value. The 
Company also considers qualitative factors that may result in 
anticipated losses differing from historical loss trends. 

As of December 31, 2021 and 2020, the Company had 

$19 million and $13 million, respectively, of unresolved 
representation and warranty claims from GSEs. The Company 
does not have a significant amount of unresolved claims from 
investors other than GSEs. 

Merchant Processing The Company, through its subsidiaries, 
provides merchant processing services. Under the rules of credit 
card associations, a merchant processor retains a contingent 
liability for credit card transactions processed. This contingent 
liability arises in the event of a billing dispute between the 
merchant and a cardholder that is ultimately resolved in the 
cardholder’s favor. In this situation, the transaction is “charged­
back” to the merchant and the disputed amount is credited or 
otherwise refunded to the cardholder. If the Company is unable 
to collect this amount from the merchant, it bears the loss for the 
amount of the refund paid to the cardholder. 

A cardholder, through its issuing bank, generally has until the 

later of up to four months after the date the transaction is 
processed or the receipt of the product or service to present a 
charge-back to the Company as the merchant processor. The 
absolute maximum potential liability is estimated to be the total 
volume of credit card transactions that meet the associations’ 
requirements to be valid charge-back transactions at any given 
time. Management estimates that the maximum potential 
exposure for charge-backs would approximate the total amount 
of merchant transactions processed through the credit card 
associations for the last four months. For the last four months of 
2021 this amount totaled approximately $120.4 billion. In most 
cases, this contingent liability is unlikely to arise, as most 
products and services are delivered when purchased and 
amounts are refunded when items are returned to merchants. 
However, where the product or service has been purchased but 
is not provided until a future date (“future delivery”), the potential 
for this contingent liability increases. To mitigate this risk, the 
Company may require the merchant to make an escrow deposit, 
place maximum volume limitations on future delivery transactions 
processed by the merchant at any point in time, or require 
various credit enhancements (including letters of credit and bank 
guarantees). Also, merchant processing contracts may include 
event triggers to provide the Company more financial and 
operational control in the event of financial deterioration of the 
merchant. 

The Company currently processes card transactions in the 

United States, Canada and Europe through wholly-owned 
subsidiaries. In the event a merchant was unable to fulfill product 
or services subject to future delivery, such as airline tickets, the 
Company could become financially liable for refunding the 
purchase price of such products or services purchased through 
the credit card associations under the charge-back provisions. 
Charge-back risk related to these merchants is evaluated in a 
manner similar to credit risk assessments and, as such, merchant 

processing contracts contain various provisions to protect the 
Company in the event of default. At December 31, 2021, the 
value of airline tickets purchased to be delivered at a future date 
through card transactions processed by the Company was 
$7.6 billion. The Company held collateral of $598 million in 
escrow deposits, letters of credit and indemnities from financial 
institutions, and liens on various assets. In addition to specific 
collateral or other credit enhancements, the Company maintains 
a liability for its implied guarantees associated with future delivery. 
At December 31, 2021, the liability was $125 million primarily 
related to these airline processing arrangements. 

In the normal course of business, the Company has 

unresolved charge-backs. The Company assesses the likelihood 
of its potential liability based on the extent and nature of 
unresolved charge-backs and its historical loss experience. At 
December 31, 2021, the Company held $177 million of merchant 
escrow deposits as collateral and had a recorded liability for 
potential losses of $15 million. 

Tender Option Bond Program Guarantee As discussed in 
Note 8, the Company sponsors a municipal bond securities 
tender option bond program and consolidates the program’s 
entities on its Consolidated Balance Sheet. The Company 
provides financial performance guarantees related to the 
program’s entities. At December 31, 2021, the Company 
guaranteed $1.5 billion of borrowings of the program’s entities, 
included on the Consolidated Balance Sheet in short-term 
borrowings. The Company also included on its Consolidated 
Balance Sheet the related $1.7 billion of available-for-sale 
investment securities serving as collateral for this arrangement. 

Other Guarantees and Commitments As of December 31, 
2021, the Company sponsored, and owned 100 percent of the 
common equity of, USB Capital IX, a wholly-owned 
unconsolidated trust, formed for the purpose of issuing 
redeemable Income Trust Securities (“ITS”) to third-party 
investors, originally investing the proceeds in junior subordinated 
debt securities (“Debentures”) issued by the Company and 
entering into stock purchase contracts to purchase the 
Company’s preferred stock in the future. As of December 31, 
2021, all of the Debentures issued by the Company have either 
matured or been retired. Total assets of USB Capital IX were 
$682 million at December 31, 2021, consisting primarily of the 
Company’s Series A Preferred Stock. The Company’s obligations 
under the transaction documents, taken together, have the effect 
of providing a full and unconditional guarantee by the Company, 
on a junior subordinated basis, of the payment obligations of the 
trust to third-party investors totaling $681 million at 
December 31, 2021. 

The Company has also made other financial performance 
guarantees and commitments primarily related to the operations 
of its subsidiaries. At December 31, 2021, the maximum potential 
future payments guaranteed or committed by the Company 
under these arrangements were approximately $717 million. 

128 

Litigation and Regulatory Matters 

The Company is subject to various litigation and regulatory 
matters that arise in the ordinary course of its business. The 
Company establishes reserves for such matters when potential 
losses become probable and can be reasonably estimated. The 
Company believes the ultimate resolution of existing legal and 
regulatory matters will not have a material adverse effect on the 
financial condition, results of operations or cash flows of the 
Company. However, in light of the uncertainties inherent in these 
matters, it is possible that the ultimate resolution of one or more 
of these matters may have a material adverse effect on the 
Company’s results from operations for a particular period, and 
future changes in circumstances or additional information could 
result in additional accruals or resolution in excess of established 
accruals, which could adversely affect the Company’s results 
from operations, potentially materially. 

Residential Mortgage-Backed Securities Litigation Starting in 
2011, the Company and other large financial institutions have 
been sued in their capacity as trustee for residential mortgage– 
backed securities trusts. In the lawsuits brought against the 
Company, the investors allege that the Company’s banking 
subsidiary, U.S. Bank National Association (“U.S. Bank”), as 
trustee caused them to incur substantial losses by failing to 
enforce loan repurchase obligations and failing to abide by 
appropriate standards of care after events of default allegedly 
occurred. The plaintiffs in these matters seek monetary damages 
in unspecified amounts and most also seek equitable relief. 

Regulatory Matters The Company is continually subject to 
examinations, inquiries and investigations in areas of heightened 

NOTE 24  Business Segments 

Within the Company, financial performance is measured by major 
lines of business based on the products and services provided to 
customers through its distribution channels. These operating 
segments are components of the Company about which financial 
information is prepared and is evaluated regularly by 
management in deciding how to allocate resources and assess 
performance. The Company has five reportable operating 
segments: 

Corporate and Commercial Banking Corporate and 
Commercial Banking offers lending, equipment finance and small-
ticket leasing, depository services, treasury management, capital 
markets services, international trade services and other financial 
services to middle market, large corporate, commercial real 
estate, financial institution, non-profit and public sector clients. 

Consumer and Business Banking Consumer and Business 
Banking delivers products and services through banking offices, 
telephone servicing and sales, on-line services, direct mail, ATM 
processing and mobile devices. It encompasses community 
banking, metropolitan banking and indirect lending, as well as 
mortgage banking. 

regulatory scrutiny, such as compliance, risk management, third-
party risk management and consumer protection. For example, 
the Consumer Financial Protection Bureau (“CFPB”) is 
investigating certain of the Company’s consumer sales practices, 
and the Company has responded and continues to respond to 
the CFPB. The Company is cooperating fully with all pending 
examinations, inquiries and investigations, any of which could 
lead to administrative or legal proceedings or settlements. 
Remedies in these proceedings or settlements may include fines, 
penalties, restitution or alterations in the Company’s business 
practices (which may increase the Company’s operating 
expenses and decrease its revenue). 

Outlook Due to their complex nature, it can be years before 
litigation and regulatory matters are resolved. The Company may 
be unable to develop an estimate or range of loss where matters 
are in early stages, there are significant factual or legal issues to 
be resolved, damages are unspecified or uncertain, or there is 
uncertainty as to a litigation class being certified or the outcome 
of pending motions, appeals or proceedings. For those litigation 
and regulatory matters where the Company has information to 
develop an estimate or range of loss, the Company believes the 
upper end of the range of reasonably possible losses in 
aggregate, in excess of any reserves established for matters 
where a loss is considered probable, will not be material to its 
financial condition, results of operations or cash flows. The 
Company’s estimates are subject to significant judgment and 
uncertainties, and the matters underlying the estimates will 
change from time to time. Actual results may vary significantly 
from the current estimates. 

Wealth Management and Investment Services Wealth 
Management and Investment Services provides private banking, 
financial advisory services, investment management, retail 
brokerage services, insurance, trust, custody and fund servicing 
through four businesses: Wealth Management, Global Corporate 
Trust & Custody, U.S. Bancorp Asset Management and Fund 
Services. 

Payment Services Payment Services includes consumer and 
business credit cards, stored-value cards, debit cards, corporate, 
government and purchasing card services, consumer lines of 
credit and merchant processing. 

Treasury and Corporate Support Treasury and Corporate 
Support includes the Company’s investment portfolios, funding, 
capital management, interest rate risk management, income 
taxes not allocated to business segments, including most 
investments in tax-advantaged projects, and the residual 
aggregate of those expenses associated with corporate activities 
that are managed on a consolidated basis. 

Basis of Presentation Business segment results are derived 
from the Company’s business unit profitability reporting systems 
by specifically attributing managed balance sheet assets, 

129 

deposits and other liabilities and their related income or expense. 
The allowance for credit losses and related provision expense are 
allocated to the business segments according to the volume and 
credit quality of the loan balances managed, but with the impact 
of changes in economic forecasts recorded in Treasury and 
Corporate Support. Goodwill and other intangible assets are 
assigned to the business segments based on the mix of business 
of an entity acquired by the Company. Within the Company, 
capital levels are evaluated and managed centrally; however, 
capital is allocated to the business segments to support 
evaluation of business performance. Business segments are 
allocated capital on a risk-adjusted basis considering economic 
and regulatory capital requirements. Generally, the determination 
of the amount of capital allocated to each business segment 
includes credit allocations following a Basel III regulatory 
framework. Interest income and expense is determined based on 
the assets and liabilities managed by the business segment. 
Because funding and asset liability management is a central 
function, funds transfer-pricing methodologies are utilized to 
allocate a cost of funds used or credit for funds provided to all 
business segment assets and liabilities, respectively, using a 
matched funding concept. Also, each business unit is allocated 
the taxable-equivalent benefit of tax-exempt products. The 
residual effect on net interest income of asset/ liability 
management activities is included in Treasury and Corporate 
Support. Noninterest income and expenses directly managed by 
each business segment, including fees, service charges, salaries 
and benefits, and other direct revenues and costs are accounted 
for within each segment’s financial results in a manner similar to 

the consolidated financial statements. Occupancy costs are 
allocated based on utilization of facilities by the business 
segments. Generally, operating losses are charged to the 
business segment when the loss event is realized in a manner 
similar to a loan charge-off. Noninterest expenses incurred by 
centrally managed operations or business segments that directly 
support another business segment’s operations are charged to 
the applicable business segment based on its utilization of those 
services, primarily measured by the volume of customer activities, 
number of employees or other relevant factors. These allocated 
expenses are reported as net shared services expense within 
noninterest expense. Certain activities that do not directly support 
the operations of the business segments or for which the 
business segments are not considered financially accountable in 
evaluating their performance are not charged to the business 
segments. The income or expenses associated with these 
corporate activities is reported within the Treasury and Corporate 
Support business segment. Income taxes are assessed to each 
business segment at a standard tax rate with the residual tax 
expense or benefit to arrive at the consolidated effective tax rate 
included in Treasury and Corporate Support. 

Designations, assignments and allocations change from time 

to time as management systems are enhanced, methods of 
evaluating performance or product lines change or business 
segments are realigned to better respond to the Company’s 
diverse customer base. During 2021, certain organization and 
methodology changes were made and, accordingly, 2020 results 
were restated and presented on a comparable basis. 

130 

Business segment results for the years ended December 31 were as follows: 

Corporate and 
Commercial Banking 

Consumer and 
Business Banking 

Wealth Management and 
Investment Services 

2021 

2020 

(Dollars in Millions) 
Condensed Income Statement 
Net interest income (taxable-equivalent basis)  . . . . . . . . . . . . .  $  2,900  $  3,411 
1,117 
Noninterest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
4,528 
Total net revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
1,711 
Noninterest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
– 
Other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Total noninterest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
1,711	 
Income (loss) before provision and income taxes  . . . . . . . . . . .	  
2,817	 
Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
604	  
Income (loss) before income taxes . . . . . . . . . . . . . . . . . . . . . . .	  
2,213	 
Income taxes and taxable-equivalent adjustment  . . . . . . . . . . .	  
554	  
Net income (loss)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,659 
Net (income) loss attributable to noncontrolling interests  . . . . . 
– 
Net income (loss) attributable to U.S. Bancorp  . . . . . . . . . . . . .	  
$  1,626  $  1,659 

1,678 
2,257 
89 
2,168 
542 
1,626 
–

1,035 
3,935 
1,678 
–

2021 

2020 

2021 

2020 

$  6,077  $  5,759 
3,177 
8,936	 
5,470	 
16	  
5,486 
3,450 
291	 
3,159	 
791	  
2,368 
– 
$  2,265  $  2,368 

2,501 
8,578 
5,690 
12 
5,702 
2,876 
(144) 
3,020 
755 
2,265 
–

$  1,002  $  1,246 
2,022 
3,268	 
1,961	 
12	  
1,973 
1,295	 
40	 
1,255	 
314	  
941	 
–	 
941 

2,221 
3,223 
2,045 
14 
2,059 
1,164 
47 
1,117 
280 
837 
–

837  $ 

$ 

Average Balance Sheet 
Loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other earning assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Noninterest-bearing deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Interest-bearing deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Total deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total U.S. Bancorp shareholders’ equity  . . . . . . . . . . . . . . . . . . 

$103,208  $115,563 
4,163 
1,647 
6 
128,038 
44,309 
88,138 
132,447 
15,063 

4,537 
1,715 
5 
115,194 
61,272 
71,246 
132,518 
13,928 

$141,082  $141,259 
7,175 
3,500 
2,105 
159,191 
30,467 
131,536 
162,003 
12,739 

8,093 
3,428 
2,760 
161,571 
33,855 
158,434 
192,289 
12,337 

$  18,097  $  15,456 
287 
1,617 
39 
18,564 
17,149 
77,525 
94,674 
2,936 

242 
1,628 
84 
21,236 
24,587 
75,618 
100,205 
3,154 

Payment 
Services 

Treasury and 
Corporate Support 

Consolidated	 
Company	 

2021 

2020 

3,550(a) 

(Dollars in Millions) 
Condensed Income Statement 
Net interest income (taxable-equivalent basis)  . . . . . . . . . . . . .  $  2,458  $  2,562 
Noninterest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Total net revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Noninterest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Total noninterest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Income (loss) before provision and income taxes  . . . . . . . . . . .	  
Provision for credit losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Income (loss) before income taxes . . . . . . . . . . . . . . . . . . . . . . .	  
Income taxes and taxable-equivalent adjustment  . . . . . . . . . . .	  
Net income (loss)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net (income) loss attributable to noncontrolling interests  . . . . . 
Net income (loss) attributable to U.S. Bancorp  . . . . . . . . . . . . .	  

5,686	 
3,123	 
148	  
3,271	 
2,415	 
681	  
1,734	 
434	  
1,300 
– 
$  1,720  $  1,300 

6,008 
3,231 
133 
3,364 
2,644 
349 
2,295 
575 
1,720 
–

3,124(a)	 

2021 

2020 

2021 

2020 

$ 

163  $ 
920	 
1,083	 
925	 
–	 
925	 
158	 
(1,514)	 
1,672	 
135	  
1,537 
(22) 

$  1,515  $ 

(54) 
961	 
907	 
928	 
–	 
928	 
(21) 
2,190 
(2,211) 
(928) 
(1,283) 
(26) 
(1,309) 

$  12,600  $  12,924 

10,227(b) 

10,401(b) 

22,827 
13,569 
159 
13,728 
9,099 
(1,173) 
10,272 
2,287 
7,985 
(22) 

23,325	 
13,193	 
176	  
13,369 
9,956 
3,806 
6,150 
1,165 
4,985 
(26) 
$  7,963  $  4,959 

Average Balance Sheet 
Loans  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other earning assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Goodwill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Other intangible assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Noninterest-bearing deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Interest-bearing deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Total deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Total U.S. Bancorp shareholders’ equity  . . . . . . . . . . . . . . . . . . 

$  30,856  $  31,539 
5 
3,060 
581 
36,497 
4,351 
121	  
4,472 
7,462 

93 
3,185 
508 
36,553 
4,861 
145 
5,006 
7,643 

$  3,722  $  3,452 
162,503 
– 
– 
188,917 
2,263 
2,756 
5,019 
14,046 

196,211 
– 
– 
221,978 
2,629 
1,634 
4,263 
16,748 

$296,965  $307,269 
174,133 
9,824 
2,731 
531,207 
98,539 
300,076 
398,615 
52,246 

209,176 
9,956 
3,357 
556,532 
127,204 
307,077 
434,281 
53,810 

(a)  Presented net of related rewards and rebate costs and certain partner payments of $2.5 billion and $2.1 billion for 2021 and 2020, respectively. 
(b)  Includes revenue generated from certain contracts with customers of $7.5 billion and $6.9 billion for 2021 and 2020, respectively. 

131 

NOTE 25  U.S. Bancorp (Parent Company) 

Condensed Balance Sheet 
At December 31 (Dollars in Millions) 

Assets 
Due from banks, principally interest-bearing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Available-for-sale investment securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Investments in bank subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Investments in nonbank subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Advances to bank subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Advances to nonbank subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Liabilities and Shareholders’ Equity 
Long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total liabilities and shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

2021 

2020 

$  8,369 
1,209 
51,432 
3,632 
9,600 
707 
898 

$75,847 

$18,902 
2,027 
54,918 

$75,847 

$12,279 
1,469 
52,551 
3,286 
3,850 
1,118 
869 

$75,422 

$20,924 
1,403 
53,095 

$75,422 

Condensed Income Statement 
Year Ended December 31 (Dollars in Millions) 

2021 

2020 

2019 

Income 
Dividends from bank subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $7,000 
Dividends from nonbank subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2 
112 
Interest from subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
46 
Other income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

7,160 

Expense 
Interest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Income before income taxes and equity in undistributed income of subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . 
Applicable income taxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Income of parent company  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Equity in undistributed income of subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

348 
154 

502 

6,658 
(53) 

6,711 
1,252 

$1,500 
24 
172 
85 

1,781 

433 
140 

573 

1,208 
(78) 

1,286 
3,673 

$7,100 
6 
317 
25 

7,448 

551 
140 

691 

6,757 
(92) 

6,849 
65 

Net income attributable to U.S. Bancorp  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $7,963 

$4,959 

$6,914 

132 

Condensed Statement of Cash Flows 
Year Ended December 31 (Dollars in Millions) 

2021 

2020 

2019 

Operating Activities 
Net income attributable to U.S. Bancorp  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  7,963 
Adjustments to reconcile net income to net cash provided by operating activities 

Equity in undistributed income of subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(1,252) 
(85) 

Net cash provided by operating activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

6,626 

Investing Activities 
Proceeds from sales and maturities of investment securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Purchases of investment securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Net (increase) decrease in short-term advances to subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term advances to subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Principal collected on long-term advances to subsidiaries  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other, net  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

200 
– 
411 
(7,000) 
1,250 
(269) 

Net cash provided by (used in) investing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(5,408) 

Financing Activities 
Net increase (decrease) in short-term borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Proceeds from issuance of long-term debt  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Principal payments or redemption of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Proceeds from issuance of preferred stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Proceeds from issuance of common stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Repurchase of preferred stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Repurchase of common stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cash dividends paid on preferred stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cash dividends paid on common stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

– 
1,300 
(3,000) 
2,221 
43 
(1,250) 
(1,555) 
(308) 
(2,579) 

Net cash used in financing activities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(5,128) 

$  4,959 

$  6,914 

(3,673) 
907 

2,193 

258 
– 
347 
– 
– 
379 

984 

(8) 
2,750 
(1,200) 
486 
15 
– 
(1,672) 
(300) 
(2,552) 

(2,481) 

(65) 
231 

7,080 

291 
(1,013) 
578 
(2,600) 
2,550 
(341) 

(535) 

8 
3,743 
(1,500) 
– 
88 
– 
(4,525) 
(302) 
(2,443) 

(4,931) 

1,614 
9,969 

Change in cash and due from banks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Cash and due from banks at beginning of year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(3,910) 
12,279 

696 
11,583 

Cash and due from banks at end of year  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  8,369 

$12,279 

$11,583 

Transfer of funds (dividends, loans or advances) from bank 
subsidiaries to the Company is restricted. Federal law requires 
loans to the Company or its affiliates to be secured and generally 
limits loans to the Company or an individual affiliate to 10 percent 
of each bank’s unimpaired capital and surplus. In the aggregate, 
loans to the Company and all affiliates cannot exceed 20 percent 
of each bank’s unimpaired capital and surplus. 

Dividend payments to the Company by its subsidiary bank are 
subject to regulatory review and statutory limitations and, in some 
instances, regulatory approval. In general, dividends by the 
Company’s bank subsidiary to the parent company are limited by 
rules which compare dividends to net income for regulatorily­
defined periods. Furthermore, dividends are restricted by 
minimum capital constraints for all national banks. 

NOTE 26  Subsequent Events 

The Company has evaluated the impact of events that have 
occurred subsequent to December 31, 2021 through the date 
the consolidated financial statements were filed with the United 
States Securities and Exchange Commission. Based on this 

evaluation, the Company has determined none of these events 
were required to be recognized or disclosed in the consolidated 
financial statements and related notes. 

133 

U.S. Bancorp 
Consolidated Daily Average Balance Sheet and Related Yields 
and Rates (a) (Unaudited) 

Year Ended December 31 (Dollars in Millions) 

2021 

Yields 
and 
Interest  Rates 

Average 
Balances 

Assets 
Investment securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $154,702 
Loans held for sale  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
8,024 
Loans(b) 

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial real estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Residential mortgages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Credit card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total loans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other earning assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total earning assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Allowance for loan losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Unrealized gain (loss) on investment securities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

102,855 
38,781 
74,629 
21,645 
59,055 

296,965 
46,450 

506,141 
(6,326)	 
1,174	 
55,543	 

Total assets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $556,532	 

Liabilities and Shareholders’ Equity 
Noninterest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $127,204	 
Interest-bearing deposits	 

Interest checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Money market savings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Savings accounts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Time deposits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

103,198 
117,093 
62,294 
24,492 

Total interest-bearing deposits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

307,077 

Short-term borrowings	 

Federal funds purchased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Securities sold under agreements to repurchase  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Commercial paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other short-term borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total short-term borrowings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total interest-bearing liabilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Shareholders’ equity 

Preferred equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Common equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Total U.S. Bancorp shareholders’ equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Noncontrolling interests  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

1,507 
1,790 
7,228 
4,249 

14,774 
36,682 

358,533 
16,353 

6,255	 
47,555	 

53,810	 
632	  

Total equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

54,442	 

Total liabilities and equity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $556,532	 

$  2,434 
232 

1.57% 
2.89 

2.61 
2,684	 
3.14 
1,219	 
3.32 
2,477	 
2,278  10.52	 
3.60 
2,126	 

10,784	 
143	 

3.63 
.31 

13,593	 

2.69 

24	 
199	 
7	 
90	 

320	 

2	 
2	 
1	 
65	 

70	 
603	 

993 

.02 
.17 
.01 
.37 

.10 

.10 
.13 
.01 
1.54 

.47 
1.64 

.28 

Net interest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$12,600	 

Gross interest margin  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

Gross interest margin without taxable-equivalent increments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  

Percent of Earning Assets 
Interest income  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	  
Interest expense  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net interest margin  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Net interest margin without taxable-equivalent increments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

(a)  Interest and rates are presented on a fully taxable-equivalent basis based on a federal income tax rate of 21 percent . 
(b)  Interest income and rates on loans include loan fees. Nonaccrual loans are included in average loan balances. 

2.41% 

2.39% 

2.69% 
.20	  

2.49%	 

2.47%	 

134 

2020 

2019 

Average 
Balances 

Interest 

Yields 
and 
Rates 

Average 
Balances 

Interest 

Yields 
and 
Rates 

2021 v 2020 

% Change 
Average 
Balances 

$125,954 
6,985 

$  2,488 
216 

1.98% 
3.10 

$117,150 
3,769 

$  2,950 
162 

2.52% 
4.30 

22.8% 
14.9 

(9.8) 
(4.4) 
1.3 
(3.1) 
4.1 

(3.4) 
12.8 

5.1 
7.8 
(59.5) 
3.3 

4.8 

29.1% 

22.5 
(6.9) 
19.5 
(35.3) 

2.3 

(9.2) 
6.2 
(11.2) 
(44.8) 

(23.0) 
(16.7) 

(1.3) 
(.9) 

3.5 
2.9 

3.0 
.3 

3.0 

4.8 

4,229 
1,919 
2,644 
2,680 
2,682 

14,154 
341 

17,607 

4.10 
4.87 
3.90 
11.50 
4.70 

4.87 
1.80 

4.09 

227 
1,637 
111 
880 

2,855 

28 
36 
119 
187 

370 
1,227 

4,452 

.31 
1.49 
.24 
1.98 

1.05 

1.94 
2.00 
1.45 
2.78 

2.04 
2.95 

1.34 

3,192 
1,457 
2,666 
2,392 
2,352 

12,059 
179 

14,942 

2.80 
3.59 
3.62 
10.71 
4.14 

3.92 
.43 

3.10 

65 
528 
46 
311 

950 

6 
8 
21 
109 

144 
924 

2,018 

.08 
.42 
.09 
.82 

.32 

.35 
.50 
.26 
1.41 

.75 
2.10 

.56 

113,967 
40,548 
73,667 
22,332 
56,755 

307,269 
41,194 

481,402 
(6,858)	 
2,901	 
53,762	 

$531,207 

$  98,539 

84,276 
125,786 
52,142 
37,872 

300,076 

1,660 
1,686 
8,141 
7,695 

19,182 
44,040 

363,298 
16,494 

6,042 
46,204	 

52,246	 
630	 

52,876 

$531,207 

103,198 
39,386 
67,747 
23,309 
57,046 

290,686 
18,932 

430,537 
(4,007) 
(117) 
49,240 

$475,653 

$  73,863 

72,553 
109,849 
46,130 
44,417 

272,949 

1,457 
1,770 
8,186 
6,724 

18,137 
41,572 

332,658 
15,880 

5,984 
46,639 

52,623 
629 

53,252 

$475,653 

$12,924 

$13,155 

2.54% 

2.52% 

3.10% 
.42 

2.68% 

2.66% 

2.75% 

2.73% 

4.09% 
1.03 

3.06% 

3.04% 

135 

U.S. Bancorp	 
Supplemental Financial Data (Unaudited)	 

Earnings Per Common Share Summary 

2021 

2020 

2019 

Earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  5.11 
5.10 
Diluted earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1.76 
Dividends declared per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

$  3.06 
3.06 
1.68 

$  4.16 
4.16 
1.58 

Other Statistics (Dollars and Shares in Millions) 

Common shares outstanding(a)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Average common shares outstanding and common stock equivalents 

1,484 

1,507 

1,534 

1,489 
Earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1,490 
Diluted earnings per common share  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Number of shareholders(b)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
31,111 
Common dividends declared  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  $  2,630 

1,509 
1,510 
32,520 
$  2,541 

1,581 
1,583 
33,515 
$  2,493 

(a)  Defined as total common shares less common stock held in treasury at December 31. 
(b)  Based on number of common stock shareholders of record at December 31. 

The common stock of U.S. Bancorp is traded on the New York Stock Exchange, under the ticker symbol “USB.” At January 31, 2022, 
there were 31,055 holders of record of the Company’s common stock. 

Stock Performance Chart 

The following chart compares the cumulative total shareholder return on the Company’s common stock during the five years ended 
December 31, 2021, with the cumulative total return on the Standard & Poor’s 500 Index and the KBW Bank Index. The comparison 
assumes $100 was invested on December 31, 2016, in the Company’s common stock and in each of the foregoing indices and assumes 
the reinvestment of all dividends. The comparisons in the graph are based upon historical data and are not indicative of, nor intended to 
forecast, future performance of the Company’s common stock. 

136 

Company Information 

General Business Description U.S. Bancorp is a financial 
services holding company headquartered in Minneapolis, 
Minnesota, serving millions of local, national and global customers. 
U.S. Bancorp is registered as a bank holding company under the 
Bank Holding Company Act of 1956 (the “BHC Act”), and has 
elected to be treated as a financial holding company under the 
BHC Act. The Company provides a full range of financial services, 
including lending and depository services, cash management, 
capital markets, and trust and investment management services. It 
also engages in credit card services, merchant and ATM 
processing, mortgage banking, insurance, brokerage and leasing. 

U.S. Bancorp’s banking subsidiary, U.S. Bank National 

Association, is engaged in the general banking business, 
principally in domestic markets. U.S. Bank National Association, 
with $465 billion in deposits at December 31, 2021, provides a 
wide range of products and services to individuals, businesses, 
institutional organizations, governmental entities and other financial 
institutions. Commercial and consumer lending services are 
principally offered to customers within the Company’s domestic 
markets, to domestic customers with foreign operations and to 
large national customers operating in specific industries targeted 
by the Company, such as healthcare, utilities, oil and gas, and 
state and municipal government. Lending services include 
traditional credit products as well as credit card services, lease 
financing and import/export trade, asset-backed lending, 
agricultural finance and other products. Depository services 
include checking accounts, savings accounts and time certificate 
contracts. Ancillary services such as capital markets, treasury 
management and receivable lock-box collection are provided to 
corporate and governmental entity customers. U.S. Bancorp’s 
bank and trust subsidiaries provide a full range of asset 
management and fiduciary services for individuals, estates, 
foundations, business corporations and charitable organizations. 
Other U.S. Bancorp non-banking subsidiaries offer investment 

and insurance products to the Company’s customers principally 
within its domestic markets, and fund administration services to a 
broad range of mutual and other funds. 

Banking and investment services are provided through a 
network of 2,230 banking offices as of December 31, 2021, 
principally operating in the Midwest and West regions of the 
United States, through on-line services, over mobile devices and 
through other distribution channels. The Company operates a 
network of 4,059 ATMs as of December 31, 2021, and provides 
24-hour, seven day a week telephone customer service. Mortgage 
banking services are provided through banking offices and loan 
production offices throughout the Company’s domestic markets. 
Lending products may be originated through banking offices, 
indirect correspondents, brokers or other lending sources. The 
Company is also one of the largest providers of corporate and 
purchasing card services and corporate trust services in the 
United States. The Company’s wholly-owned subsidiary, Elavon, 
Inc. (“Elavon”), provides domestic merchant processing services 

directly to merchants. Wholly-owned subsidiaries of Elavon 
provide similar merchant services in Canada and segments of 
Europe. The Company also provides corporate trust and fund 
administration services in Europe. These foreign operations are not 
significant to the Company. 

The COVID-19 pandemic has created economic and 
operational disruptions that have affected the Company’s 
business. Customer behavior has evolved greatly as more 
customers have migrated to on-line and digital-based products 
and services more quickly than originally anticipated. To meet 
these evolving customer preferences, the Company has 
continued and accelerated the development of digital-based 
products and services, as well as reduced the number of higher-
cost physical branches. 

On a full-time equivalent basis, as of December 31, 2021, 

U.S. Bancorp employed 68,796 people. 

Risk Factors An investment in the Company involves risk, 
including the possibility that the value of the investment could fall 
substantially and that dividends or other distributions on the 
investment could be reduced or eliminated. Below are risk factors 
that are material to, and could adversely affect, the Company’s 
financial results and condition and the value of, and return on, an 
investment in the Company. 

Economic and Market Conditions Risk 
The COVID-19 pandemic has caused and may continue to 
cause significant harm to the global economy and the 
Company’s businesses The COVID-19 pandemic has had, and 
is expected to continue to have, negative effects on global 
economic conditions, including disruption and volatility of financial 
markets, supply chain disruptions, fluctuations in unemployment 
and other negative outcomes, including inflation. It is expected 
that these negative effects will be episodic for the duration of the 
pandemic, and, if new COVID variants or other diseases emerge, 
these negative effects on the global economy could worsen. 
The continuation or worsening of the economic conditions 
caused by COVID-19 may continue to have a material adverse 
effect on the Company and its business, including: (i) additional 
changes in demand for the Company’s products and services; 
(ii) possible increased recognition of credit losses and increases in 
the allowance for credit losses (particularly if unemployment rises 
and customers draw on their lines of credit); (iii) possible 
downgrades to the Company’s credit ratings; (iv) increased 
constraints on liquidity and capital; (v) the possibility of further 
reduced revenues from the Company’s credit and debit card, 
corporate payments products and merchant processing services 
product offerings, including because of business closures, 
unemployment or requirements for consumers to stay at home; 
(vi) negative impacts on the ability of the Company’s employees 
to work effectively, including because of illness, quarantines, 
work-from-home arrangements or other restrictions relating to 
the pandemic, and (vii) negative impacts on the ability of the 
Company’s third-party service providers to provide their services 
to the Company. 

137 

Continuing negative effects of COVID-19 and the resulting 
economic and market disruptions will depend on developments 
that are highly uncertain and cannot be predicted at this time. 
However, it is likely that the Company’s business, financial 
condition, liquidity, capital and results of operations will continue to 
be adversely affected until the pandemic subsides and the 
domestic economy fully recovers. Further, the COVID-19 
pandemic may also have the effect of heightening many of the 
other risks described in this section. 

Deterioration in business and economic conditions could 
adversely affect the Company’s lending business and the 
value of loans and debt securities it holds The Company’s 
business activities and earnings are affected by general business 
conditions in the United States and abroad, including factors such 
as the level and volatility of short-term and long-term interest rates, 
inflation, home prices, unemployment and under-employment 
levels, bankruptcies, household income, consumer spending, 
fluctuations in both debt and equity capital markets, liquidity of the 
global financial markets, the availability and cost of capital and 
credit, investor sentiment and confidence in the financial markets, 
and the strength of the domestic and global economies in which 
the Company operates. Changes in these conditions caused by 
the COVID-19 pandemic adversely affected the Company’s 
consumer and commercial businesses and securities portfolios, its 
level of charge-offs and provision for credit losses, and its results 
of operations during 2020 and 2021, and other future changes in 
these conditions, whether related to the COVID-19 pandemic or 
otherwise, could have additional adverse effects on the Company 
and its businesses. 

Given the high percentage of the Company’s assets 

represented directly or indirectly by loans, and the importance of 
lending to its overall business, weak economic conditions caused 
by COVID-19 negatively affected the Company’s business and 
results of operations, including new loan origination activity, 
existing loan utilization rates and delinquencies, defaults and the 
ability of customers to meet obligations under the loans. Although 
the effects of COVID-19 were mitigated in part by governmental 
programs, availability of vaccines and the Company’s measures to 
assist its borrowers, there can be no assurances that such 
measures will continue to be effective or that there will be future 
governmental programs. In addition, future deterioration in 
economic conditions, whether caused by COVID-19 or other 
events, could have adverse effects on loan origination activity, loan 
utilization rates and delinquencies, defaults and the ability of 
customers to meet loan obligations. The value to the Company of 
other assets such as investment securities, most of which are debt 
securities or other financial instruments supported by loans, 
similarly have been, and would be, negatively impacted by 
widespread decreases in credit quality resulting from a weakening 
of the economy. 

In addition, volatility and uncertainty related to inflation and its 

effects, which could potentially contribute to poor economic 
conditions, may contribute to or enhance some of the risks 
described herein. For example, higher inflation could reduce 
demand for the Company’s products, adversely affect the 
creditworthiness of its borrowers or result in lower values for its 

138 

interest-earning assets and investment securities. Any of these 
effects, or others that the Company is not able to predict, could 
adversely affect its financial condition or results of operations. 

Any deterioration in global economic conditions could damage 

the domestic economy or negatively impact the Company’s 
borrowers or other counterparties that have direct or indirect 
exposure to these regions. Such global disruptions, including 
disruptions in supply chains or geopolitical risk, can undermine 
investor confidence, cause a contraction of available credit, or 
create market volatility, any of which could have material adverse 
effects on the Company’s businesses, results of operations, 
financial condition and liquidity, even if the Company’s direct 
exposure to the affected region is limited. Global political trends 
toward nationalism and isolationism, could increase the 
probability of a deterioration in global economic conditions. 

Changes in interest rates could reduce the Company’s net 
interest income The Company’s earnings are dependent to a 
large degree on net interest income, which is the difference 
between interest income from loans and investments and interest 
expense on deposits and borrowings. Net interest income is 
significantly affected by market rates of interest, which in turn are 
affected by prevailing economic conditions, by the fiscal and 
monetary policies of the federal government and by the policies of 
various regulatory agencies. Volatility in interest rates can also 
result in the flow of funds away from financial institutions into 
direct investments. Direct investments, such as United States 
government and corporate securities and other investment 
vehicles (including mutual funds), generally pay higher rates of 
return than financial institutions, because of the absence of 
federal insurance premiums and reserve requirements. During the 
first quarter of 2020, United States interest rates fell dramatically, 
which adversely impacted the Company’s net interest income. 
Interest rates remained low through 2021, which adversely 
affected the Company’s net interest income over the same 
period, and a prolonged low-interest rate environment may 
continue to adversely impact the Company’s net interest income 
in future periods. In addition, some foreign central banks have 
moved to a negative interest rate environment, which has exerted 
downward pressure on the profitability of banks in those regions. 
The Company’s financial condition could be damaged if this 
interest rate trend extends to the United States. 

Conversely, when interest rates are increasing, the Company 

can generally be expected to earn higher net interest income. 
However, higher interest rates can also lead to fewer originations 
of loans, less liquidity in the financial markets, and higher funding 
costs, each of which could adversely affect the Company’s 
revenues and its liquidity and capital levels. Higher interest rates 
can also negatively affect the payment performance on loans that 
are linked to variable interest rates. If borrowers of variable rate 
loans are unable to afford higher interest payments, those 
borrowers may reduce or stop making payments, thereby 
causing the Company to incur losses and increased operational 
costs related to servicing a higher volume of delinquent loans. 

Changes in, or the discontinuance of, the London 
Interbank Offered Rate (“LIBOR”) as an interest rate 
benchmark could adversely affect the Company’s 
business, financial condition and results of operations The 
administrator of LIBOR has announced that the publication of the 
most commonly used United States Dollar LIBOR settings will 
cease to be provided or cease to be representative after June 30, 
2023. The publication of all other LIBOR settings ceased to be 
provided or ceased to representative as of December 31, 2021. 
The United States federal banking agencies have also issued 
guidance strongly encouraging banking organizations to cease 
using the United States Dollar LIBOR as a reference rate in “new” 
contracts by December 31, 2021, with limited exceptions. 

The replacement of LIBOR is complex and could have a range 

of adverse impacts on the Company’s business and results of 
operations. The Company has various types of transactions, 
including derivatives, loans, bonds, and securitized products, that 
reference LIBOR and other Interbank Offered Rates (“IBORs”). 
The replacement of LIBOR and other IBORs with alternative 
benchmark rates and the Company’s development of products 
linked to alternate benchmark rates has created a number of risks 
for the Company, its customers, and the financial services 
industry more widely. 

The extensive changes to documentation that govern or 
reference LIBOR or LIBOR-based products create a variety of 
execution risks for the Company. The Company may be unable 
to modify contracts with its counterparties to replace the 
reference rate for existing contracts based on or linked to LIBOR 
and other interest rate benchmarks with alternative reference 
rates by the dates set for cessation of LIBOR and other interest 
rate benchmarks. 

The transition from LIBOR may also result in disputes, litigation 
or other actions with clients, counterparties or investors, including 
with respect to, among other things, (i) the interpretation and 
enforceability of provisions in LIBOR-based products such as 
fallback language or other related provisions, (ii) any economic, 
legal, operational or other impact from the fundamental 
differences between LIBOR and the various alterative reference 
rates, and (iii) any actions resulting from the Company’s 
interpretation and execution of its roles and responsibilities in 
corporate trust transactions. The transition may also result in 
additional inquiries or other actions from regulators regarding the 
Company’s preparation and readiness for the replacement of 
LIBOR. 

The discontinuation of a LIBOR setting, changes in LIBOR or 
changes in market acceptance of LIBOR as a reference rate may 
also adversely affect the yield on loans or securities held by the 
Company; amounts paid on securities the Company has issued; 
amounts received and paid on derivative instruments it has 
entered into; the value of such loans, securities or derivative 
instruments; the trading market for securities; the terms of new 
loans being made using different or modified reference rates; the 
Company’s ability to effectively use derivative instruments to 
manage risk; and the availability or cost of floating-rate funding 
and the Company’s exposure to fluctuations in interest rates. 

Changes to benchmark indices may also adversely affect the 
price, liquidity, value of, return on and trading for a broad array of 
financial products, including any LIBOR-linked securities, loans 
and derivatives that are included in the Company’s financial assets 
and liabilities. 

The Company is also subject to the risk that its customers, 
counterparties and third-party vendors are not operationally ready 
to transition away from LIBOR, and the failure of such third parties 
to upgrade their operations to transition away from LIBOR on a 
timely basis could materially disrupt the Company’s operations. 

Operations and Business Risk 
A breach in the security of the Company’s systems, or the 
systems of certain third parties, could disrupt the 
Company’s businesses, result in the disclosure of 
confidential information, damage its reputation and create 
significant financial and legal exposure The Company 
experiences numerous attacks on its computer systems, software, 
networks and other technology assets daily, and the number of 
attacks is increasing. Although the Company devotes significant 
resources to maintain and regularly upgrade its systems and 
processes that are designed to protect the security of the 
Company’s computer systems, software, networks and other 
technology assets, as well as its intellectual property, and to 
protect the confidentiality, integrity and availability of information 
belonging to the Company and its customers, the Company’s 
security measures may not be effective. Adversaries continue to 
develop more sophisticated cyber attacks that could impact the 
Company. Many banking institutions, retailers and other 
companies engaged in data processing, including software and 
information technology service providers, have reported breaches 
in the security of their websites or other systems, some of which 
have involved sophisticated and targeted attacks intended to 
obtain unauthorized access to confidential information, destroy 
data, disable or degrade service, or sabotage systems, often 
through the introduction of computer viruses or malware, cyber 
attacks and other means. 

Attacks on financial or other institutions important to the overall 

functioning of the financial system could also adversely affect, 
directly or indirectly, aspects of the Company’s businesses. The 
increasing consolidation, interdependence and complexity of 
financial entities and technology systems increases the risk of 
operational failure, both for the Company and on an industry-wide 
basis, and means that a technology failure, cyber attack, or other 
information or security breach that significantly degrades, deletes 
or compromises the systems or data of one or more financial 
entities could materially affect counterparties or other market 
participants, including the Company. 

Third parties that facilitate the Company’s business activities, 

including exchanges, clearinghouses, payment and ATM 
networks, financial intermediaries or vendors that provide services 
or technology solutions for the Company’s operations, could also 
be sources of operational and security risks to the Company, 
including with respect to breakdowns or failures of their systems, 
misconduct by their employees or cyber attacks that could affect 
their ability to deliver a product or service to the Company or 

139 

result in lost or compromised information of the Company or its 
customers. The Company’s ability to implement back-up systems 
or other safeguards with respect to third-party systems is limited. 
Furthermore, an attack on or failure of a third-party system may 
not be revealed to the Company in a timely manner, which could 
compromise the Company’s ability to respond effectively. Some 
of these third parties may engage vendors of their own, which 
introduces the risk that these “fourth parties” could be the source 
of operational and security failures. In addition, if a third party or 
fourth party obtains access to the customer account data on the 
Company’s systems, and that party experiences a breach or 
misappropriates such data, the Company and its customers 
could suffer material harm, including heightened risk of fraudulent 
transactions, losses from fraudulent transactions, increased 
operational costs to remediate any security breach and 
reputational harm. These risks are expected to continue to 
increase as the Company expands its interconnectivity with its 
customers and other third parties. 

During the past several years a number of retailers and 
hospitality companies have disclosed substantial cyber security 
breaches affecting debit and credit card accounts of their 
customers, some of whom were the Company’s cardholders and 
who may experience fraud on their card accounts as a result of a 
breach. The Company might suffer losses associated with 
reimbursing its customers for such fraudulent transactions, as 
well as for other costs related to data security compromise 
events, such as replacing cards associated with compromised 
card accounts. These attacks involving Company cards are likely 
to continue and could, individually or in the aggregate, have a 
material adverse effect on the Company’s financial condition or 
results of operations. 

It is possible that the Company may not be able to anticipate 
or to implement effective preventive measures against all security 
breaches of these types, because the techniques used change 
frequently, generally increase in sophistication, often are not 
recognized until launched, sometimes go undetected even when 
successful, and originate from a wide variety of sources, including 
organized crime, hackers, terrorists, activists, hostile foreign 
governments and other external parties. Those parties may also 
attempt to fraudulently induce employees, customers or other 
users of the Company’s systems to disclose sensitive information 
to gain access to the Company’s data or that of its customers or 
clients, such as through “phishing” and other “social engineering” 
schemes. Other types of attacks may include computer viruses, 
malicious or destructive code, denial-of-service attacks, 
ransomware or ransom demands. During the COVID-19 
pandemic, the Company has experienced increased information 
security risks, primarily as a result of the increase in work-from­
home arrangements. These risks may increase in the future as 
the Company continues to increase its mobile and internet-based 
product offerings and expands its internal usage of web-based 
products and applications, which is expected to remain elevated 
at least as long as the COVID-19 pandemic continues. In 
addition, the Company’s customers often use their own devices, 
such as computers, smart phones and tablet computers, to 

make payments and manage their accounts, and are subject to 
“phishing” and other attempts from cyber criminals to 
compromise or deny access to their accounts. The Company has 
limited ability to assure the safety and security of its customers’ 
transactions with the Company to the extent they are using their 
own devices, which have been, and likely will continue to be, 
subject to such threats. 

In the event that the Company’s physical or cyber security 
systems are penetrated or circumvented, or an authorized user 
intentionally or unintentionally removes, loses or destroys 
operations data, serious negative consequences for the 
Company can follow, including significant disruption of the 
Company’s operations, misappropriation of confidential Company 
and/or customer information, or damage to the Company’s or 
customers’ or counterparties’ computers or systems. These 
consequences could result in violations of applicable privacy and 
other laws; financial loss to the Company or to its customers; loss 
of confidence in the Company’s security measures; customer 
dissatisfaction; significant litigation exposure; regulatory fines, 
penalties or intervention; reimbursement or other compensatory 
costs (including the costs of credit monitoring services); additional 
compliance costs; and harm to the Company’s reputation, all of 
which could adversely affect the Company. 

Because the investigation of any information security breach is 

inherently unpredictable and would require substantial time to 
complete, the Company may not be able to quickly remediate the 
consequences of any breach, which may increase the costs, and 
enhance the negative consequences associated with a breach. In 
addition, to the extent the Company’s insurance covers aspects 
of any breach, such insurance may not be sufficient to cover all of 
the Company’s losses. 

The Company relies on its employees, systems and third 
parties to conduct its business, and certain failures by 
systems or misconduct by employees or third parties 
could adversely affect its operations The Company operates 
in many different businesses in diverse markets and relies on the 
ability of its employees and systems to process a high number of 
transactions. The Company’s business, financial, accounting, 
data processing, and other operating systems and facilities may 
stop operating properly or become disabled or damaged as a 
result of a number of factors, including events that are out of its 
control. In addition to the risks posed by information security 
breaches, as discussed above, such systems could be 
compromised because of spikes in transaction volume, electrical 
or telecommunications outages, degradation or loss of internet or 
website availability, natural disasters, political or social unrest, and 
terrorist acts. The Company’s business operations may be 
adversely affected by significant disruption to the operating 
systems that support its businesses and customers. If backup 
systems are used during outages, they might not process data as 
quickly as do the primary systems, resulting in the potential of 
some data not being backed up. 

The Company could also incur losses resulting from the risk of 

fraud by employees or persons outside the Company, 
unauthorized access to its computer systems, the execution of 

140 

unauthorized transactions by employees, errors relating to 
transaction processing and technology, breaches of the internal 
control system and compliance requirements, and business 
continuation and disaster recovery. This risk of loss also includes 
the potential legal actions, fines or civil money penalties that could 
arise as a result of an operational deficiency or as a result of 
noncompliance with applicable regulatory standards, adverse 
business decisions or their implementation, and customer attrition 
due to potential negative publicity. 

Third parties provide key components of the Company’s 
business infrastructure, such as internet connections, network 
access and mutual fund distribution. While the Company has 
selected these third parties carefully, it does not control their 
actions. Any problems caused by third-party service providers, 
including as a result of not providing the Company their services 
for any reason or performing their services poorly, could 
adversely affect the Company’s ability to deliver products and 
services to the Company’s customers and otherwise to conduct 
its business. Replacing third-party service providers could also 
entail significant delay and expense. In addition, failure of third-
party service providers to handle current or higher volumes of use 
could adversely affect the Company’s ability to deliver products 
and services to clients and otherwise to conduct business. 
Technological or financial difficulties of a third-party service 
provider could adversely affect the Company’s businesses to the 
extent those difficulties result in the interruption or discontinuation 
of services provided by that party. 

Operational risks for large financial institutions such as the 

Company have generally increased in recent years, in part 
because of the proliferation of new technologies, implementation 
of work-from-home arrangements such as during the COVID-19 
pandemic, the use of internet services and telecommunications 
technologies to conduct financial transactions, the increased 
number and complexity of transactions being processed, and the 
increased sophistication and activities of organized crime, 
hackers, terrorists, activists, and other external parties. In the 
event of a breakdown in the internal control system, improper 
operation of systems or improper employee or third-party 
actions, the Company could suffer financial loss, face legal or 
regulatory action and suffer damage to its reputation. 

The Company could face material legal and reputational 
harm if it fails to safeguard personal information The 
Company is subject to complex and evolving laws and 
regulations, both inside and outside the United States, governing 
the privacy and protection of personal information. Individuals 
whose personal information may be protected by law can include 
the Company’s customers (and in some cases its customers’ 
customers), prospective customers, job applicants, employees, 
and the employees of the Company’s suppliers, and third parties. 
Complying with laws and regulations applicable to the 
Company’s collection, use, transfer and storage of personal 
information can increase operating costs, impact the 
development and marketing of new products or services, and 
reduce operational efficiency. Any mishandling or misuse of 
personal information by the Company or a third party affiliated 

with the Company could expose the Company to litigation or 
regulatory fines, penalties or other sanctions. 

In the United States, several states have recently enacted 
consumer privacy laws that impose compliance obligations with 
respect to personal information. In particular, the California 
Consumer Privacy Act (the “CCPA”) and its implementing 
regulations impose significant requirements on covered 
companies with respect to consumer data privacy rights. In 
November 2020, voters in the State of California approved the 
California Privacy Rights Act (“CPRA”), a ballot measure that 
amends and supplements the CCPA by, among other things, 
expanding certain rights relating to personal information and its 
use, collection, deletion, and disclosure by covered businesses. 
Compliance with the CCPA, the CPRA after it becomes effective, 
and other state statutes, common law, or regulations designed to 
protect consumer, employee, or job applicant personal 
information could potentially require substantive technology 
infrastructure and process changes across many of the 
Company’s businesses. Non-compliance with the CCPA, CPRA, 
or similar laws and regulations could lead to substantial regulatory 
fines and penalties, damages from private causes of action, and/ 
or reputational harm. The Company cannot predict whether any 
pending or future state or federal legislation will be adopted, or 
the substance and impact of any legislation on the Company. 
Future legislation could result in substantial costs to the Company 
and could have an adverse effect on its business, financial 
condition and results of operations. 

In addition, standards for personal data transfers from outside 
the United States are constantly changing, including the revisions 
made by the European Economic Area and Switzerland in 2021. 
Compliance with these changes and any future changes to data 
transfer or privacy requirements could potentially require the 
Company to make significant technological and operational 
changes, any of which could result in substantial costs to the 
Company, and failure to comply with applicable data protection 
and privacy laws could subject the Company to fines or 
regulatory oversight. 

Additional risks could arise from the failure of the Company or 

third parties to provide adequate disclosure or transparency to 
the Company’s customers about the personal information 
collected from them and the use of such information; to receive, 
document, and honor the privacy preferences expressed by the 
Company’s customers; to protect personal information from 
unauthorized disclosure; or to maintain proper training on privacy 
practices for all employees or third parties who have access to 
personal information. Concerns regarding the effectiveness of the 
Company’s measures to safeguard personal information and 
abide by privacy preferences, or even the perception that those 
measures are inadequate, could cause the Company to lose 
existing or potential customers and thereby reduce its revenues. 
In addition, any failure or perceived failure by the Company to 
comply with applicable privacy or data protection laws and 
regulations could result in requirements to modify or cease 
certain operations or practices, and/or in material liabilities or 
regulatory fines, penalties, or other sanctions. Refer to 

141 

“Supervision and Regulation” in the Company’s Annual Report on 
Form 10-K for additional information regarding data privacy laws 
and regulations. Any of these outcomes could damage the 
Company’s reputation and otherwise adversely affect its 
business. 

The Company could lose market share and experience 
increased costs if it does not effectively develop and 
implement new technology The financial services industry is 
continually undergoing rapid technological change with frequent 
introductions of new technology-driven products and services, 
including innovative ways that customers can make payments or 
manage their accounts, such as through the use of mobile 
payments, digital wallets or digital currencies. The growth of 
many of these technologies was accelerated as a result of the 
COVID-19 pandemic and the shift to increased digital activity. The 
Company’s continued success depends, in part, upon its ability 
to address customer needs by using technology to provide 
products and services that customers want to adopt and create 
additional efficiencies in the Company’s operations. When 
launching a new product or service or introducing a new platform 
for the delivery of products and services, the Company might not 
identify or fully appreciate new operational risks arising from those 
innovations or might fail to implement adequate controls to 
mitigate those risks. Developing and deploying new technology-
driven products and services can also involve costs that the 
Company may not recover and divert resources away from other 
product development efforts. The Company may not be able to 
effectively develop and implement profitable new technology-
driven products and services or be successful in marketing these 
products and services to its customers. Failure to successfully 
keep pace with technological change affecting the financial 
services industry, including because larger competitors may have 
more resources to spend on developing new technologies or 
because non-bank competitors have a lower cost structure and 
more flexibility, could harm the Company’s competitive position 
and negatively affect its revenue and profit. 

Damage to the Company’s reputation could adversely 
impact its business and financial results Reputation risk, or 
the risk to the Company’s business, earnings and capital from 
negative public opinion, is inherent in the Company’s business. 
Negative public opinion about the financial services industry 
generally or the Company specifically could adversely affect the 
Company’s ability to keep and attract customers, investors, and 
employees and could expose the Company to litigation and 
regulatory action. Negative public opinion can result from the 
Company’s actual or alleged conduct in any number of activities, 
including lending practices, cybersecurity breaches, failures to 
safeguard personal information, discriminating or harassing 
behavior of employees toward other employees or customers, 
mortgage servicing and foreclosure practices, compensation 
practices, sales practices, regulatory compliance, mergers and 
acquisitions, and actions taken by government regulators and 
community organizations in response to that conduct. In addition, 
failure to deliver against environmental, social and governance 

(“ESG”) goals and objectives could present reputational and 
financial harm to the Company. Many of the Company’s 
stakeholders, including investors, communities, customers, and 
employees, have increased expectations regarding how 
corporations are establishing and meeting ESG objectives when 
considering whether to conduct business with, invest in, or 
otherwise work with the Company. If the Company is unable to 
design or execute against business strategies that support ESG 
initiatives, reputational damage could result, leading to a loss of 
customers or negative investor sentiment. Although the Company 
takes steps to minimize reputation risk in dealing with customers 
and other constituencies, the Company, as a large diversified 
financial services company with a high industry profile, is 
inherently exposed to this risk. 

The Company’s business and financial performance could 
be adversely affected, directly or indirectly, by natural 
disasters, pandemics, terrorist activities, civil unrest or 
international hostilities Neither the occurrence nor the potential 
impact of natural disasters, pandemics, terrorist activities, civil 
unrest or international hostilities can be predicted. However, 
these occurrences could impact the Company directly (for 
example, by interrupting the Company’s systems, which could 
prevent the Company from obtaining deposits, originating loans 
and processing and controlling its flow of business; causing 
significant damage to the Company’s facilities; or otherwise 
preventing the Company from conducting business in the 
ordinary course), or indirectly as a result of their impact on the 
Company’s borrowers, depositors, other customers, vendors or 
other counterparties (for example, by damaging properties 
pledged as collateral for the Company’s loans or impairing the 
ability of certain borrowers to repay their loans). The Company 
could also suffer adverse consequences to the extent that natural 
disasters, pandemics, terrorist activities, civil unrest or 
international hostilities affect the financial markets or the economy 
in general or in any particular region. 

During the COVID-19 pandemic, the Company experienced 

significant disruptions to its normal operations, including the 
temporary closing of branches and a sudden increase in the 
volume of work-from-home arrangements. In addition, the 
Company has been indirectly negatively affected by the 
pandemic’s effects on the Company’s borrowers and other 
customers, and by its effects on global financial markets. Many of 
these effects are expected to continue for the duration of the 
pandemic and could worsen if the pandemic continues to spread 
or if any vaccines are not effective over the long term (including 
because of lack of acceptance or because of the emergence of 
new COVID variants), or if governmental and other responses to 
the pandemic are ineffective. The COVID-19 pandemic has 
caused, and other future natural disasters, pandemics, terrorist 
activities, civil unrest or international hostilities, may cause, an 
increase in delinquencies, bankruptcies or defaults that could 
result in the Company experiencing higher levels of 
nonperforming assets, net charge-offs and provisions for credit 
losses. 

142 

The United States, and in particular, the Minneapolis/St. Paul 
metropolitan area following the tragic events that occurred in May 
2020, faced a period of significant civil unrest during 2020. 
Although civil unrest has not materially affected the Company’s 
businesses to date, similar events could, directly or indirectly, 
have a material adverse effect on the Company’s operations (for 
example, by causing shutdowns of branches or working locations 
of vendors or other counterparties or damaging property pledged 
as collateral for the Company’s loans). 

The Company’s ability to mitigate the adverse consequences 

of these occurrences is in part dependent on the quality of the 
Company’s resiliency planning, and the Company’s ability, if any, 
to anticipate the nature of any such event that occurs. The 
adverse effects of natural disasters, pandemics, terrorist activities, 
civil unrest or international hostilities also could be increased to 
the extent that there is a lack of preparedness on the part of 
national or regional emergency responders or on the part of other 
organizations and businesses that the Company transacts with, 
particularly those that it depends upon, but has no control over. 
Additionally, both the frequency and severity of some kinds of 
natural disasters, including wildfires, flooding, tornadoes and 
hurricanes, have increased, and the Company expects will 
continue to increase, as a result of climate change. 

The Company’s business strategy, operations, financial 
performance and customers could be materially adversely 
affected by the impacts related to climate change There is 
an increasing concern over the risks of climate change and the 
impact that climate change may have on the Company and its 
customers and communities. The physical risks of climate change 
include increasing average global temperatures, rising sea levels 
and an increase in the frequency and severity of extreme weather 
events and natural disasters, including wildfires, floods, tornadoes 
and hurricanes. Climate shifts and the increasing frequency and 
severity of natural disasters reduce the Company’s ability to 
predict accurately the effects of natural disasters. Such disasters 
could disrupt the Company’s operations or the operations of 
customers or third parties on which the Company relies. Such 
disasters could also result in market volatility, negatively impact 
customers’ ability to pay outstanding loans, damage collateral or 
result in the deterioration of the value of collateral. Such disasters 
may also result in reduced availability of insurance, including 
insurance that protects property pledged as collateral for 
Company loans, which could negatively affect the Company’s 
ability to predict credit losses accurately. 

Additionally, climate change concerns could result in transition 

risk. Transition risks could include changes in consumer 
preferences, new technologies, and additional legislation and 
regulatory requirements, including those associated with the 
transition to a low-carbon economy. These physical risks and 
transition risks could increase expenses or otherwise adversely 
impact the Company’s business strategy, operations, financial 
performance and customers. In particular, new regulations or 
guidance, or the attitudes of regulators, shareholders and 
employees regarding climate change, may affect the activities in 
which the Company engages and the products that the 

Company offers. In addition, an increasing perspective that 
financial institutions, including the Company, play an important 
role in managing risks related to climate change, including 
indirectly with respect to their customers, may result in increased 
pressure on the Company to take additional steps to disclose 
and manage its climate risks and related lending and other 
activities. The Company could also experience increased 
expenses resulting from strategic planning, litigation and 
technology and market changes, and reputational harm as a 
result of negative public sentiment, regulatory scrutiny and 
reduced investor and stakeholder confidence due to the 
Company’s response to climate change and the Company’s 
climate change strategy. 

Risks associated with climate change are continuing to evolve 
rapidly, making it difficult to assess the effects of climate change 
on the Company, and the Company expects that climate change-
related risks will continue to evolve and increase over time. 

Regulatory and Legal Risk 

The Company is subject to extensive and evolving 
government regulation and supervision, which can 
increase the cost of doing business, limit the Company’s 
ability to make investments and generate revenue, and 
lead to costly enforcement actions Banking regulations are 
primarily intended to protect depositors’ funds, the federal 
Deposit Insurance Fund, and the United States financial system 
as a whole, and not the Company’s debt holders or 
shareholders. These regulations, and the Company’s inability to 
act in certain instances without receiving prior regulatory 
approval, affect the Company’s lending practices, capital 
structure, investment practices, dividend policy, ability to 
repurchase common stock, and ability to pursue strategic 
acquisitions, among other activities. 

The Company expects that its business will remain subject to 
extensive regulation and supervision and that the level of scrutiny 
and the enforcement environment may fluctuate over time, based 
on numerous factors, including changes in the United States 
presidential administration or one or both houses of Congress 
and public sentiment regarding financial institutions (which can be 
influenced by scandals and other incidents that involve 
participants in the industry). In particular, changes in 
administration may result in the Company and other large 
financial institutions becoming subject to increased scrutiny and/ 
or more extensive legal and regulatory requirements than under 
prior presidential and congressional regimes. In addition, changes 
in key personnel at the agencies that regulate the Company, 
including the federal banking regulators, may result in differing 
interpretations of existing rules and guidelines and potentially 
more stringent enforcement and more severe penalties than 
previously experienced. New regulations or modifications to 
existing regulations and supervisory expectations have increased, 
and may in the future increase, the Company’s costs over time 
and necessitate changes to the Company’s existing regulatory 
compliance and risk management infrastructure. In addition, 

143 

regulatory changes may reduce the Company’s revenues, limit 
the types of financial services and products it may offer, alter the 
investments it makes, affect the manner in which it operates its 
businesses, increase its litigation and regulatory costs should it 
fail to appropriately comply with new or modified laws and 
regulatory requirements, and increase the ability of non-banks to 
offer competing financial services and products. 

Changes to statutes, regulations or regulatory policies, or their 

interpretation or implementation, and/or regulatory practices, 
requirements or expectations, could affect the Company in 
substantial and unpredictable ways. Moreover, general regulatory 
practices, such as longer time frames to obtain regulatory 
approvals for acquisitions and other activities (and the resultant 
impact on businesses the Company may seek to acquire), could 
affect the Company’s ability or willingness to make certain 
acquisitions or introduce new products or services. 

Federal law grants substantial supervisory and enforcement 

powers to federal banking regulators and law enforcement 
agencies, including, among other things, the ability to assess 
significant civil or criminal monetary penalties, fines, or restitution; 
to issue cease and desist or removal orders; and to initiate 
injunctive actions against banking organizations and institution-
affiliated parties. The financial services industry continues to face 
scrutiny from bank supervisors in the examination process and 
stringent enforcement of regulations on both the federal and state 
levels, particularly with respect to mortgage-related practices, 
student lending practices, sales practices and related incentive 
compensation programs, and other consumer compliance 
matters, as well as compliance with Bank Secrecy Act/anti­
money laundering (“BSA/AML”) requirements and sanctions 
compliance requirements as administered by the Office of Foreign 
Assets Control, and consumer protection issues more generally. 
This heightened regulatory scrutiny, or the results of an 
investigation or examination, may lead to additional regulatory 
investigations or enforcement actions. There is no assurance that 
those actions will not result in regulatory settlements or other 
enforcement actions against the Company, which could cause 
the Company material financial and reputational harm. 
Furthermore, a single event involving a potential violation of law or 
regulation may give rise to numerous and overlapping 
investigations and proceedings, either by multiple federal and 
state agencies and officials in the United States or, in some 
instances, regulators and other governmental officials in foreign 
jurisdictions. In addition, another financial institution’s violation of 
law or regulation relating to a business activity or practice often 
will give rise to an investigation of the same or similar activities or 
practices of the Company. 

In general, the amounts paid by financial institutions in 
settlement of proceedings or investigations and the severity of 
other terms of regulatory settlements are likely to remain elevated. 
In some cases, governmental authorities have required criminal 
pleas or other extraordinary terms, including admissions of 
wrongdoing and the imposition of monitors, as part of such 
settlements, which could have significant consequences for a 
financial institution, including loss of customers, reputational 

harm, increased exposure to civil litigation, restrictions on the 
ability to access the capital markets, and the inability to operate 
certain businesses or offer certain products for a period of time. 

Non-compliance with sanctions laws and/or BSA/AML laws or 

failure to maintain an adequate BSA/AML compliance program 
can lead to significant monetary penalties and reputational 
damage. In addition, federal regulators evaluate the effectiveness 
of an applicant in combating money laundering when determining 
whether to approve a proposed bank merger, acquisition, 
restructuring, or other expansionary activity. There have been a 
number of significant enforcement actions against banks, broker-
dealers and non-bank financial institutions with respect to 
sanctions laws and BSA/AML laws, and some have resulted in 
substantial penalties, including against the Company and U.S. 
Bank National Association in 2018. 

Violations of laws and regulations or deemed deficiencies in 
risk management practices or consumer compliance also may be 
incorporated into the Company’s confidential supervisory ratings. 
A downgrade in these ratings, or these or other regulatory actions 
and settlements, could limit the Company’s ability to conduct 
expansionary activities for a period of time and require new or 
additional regulatory approvals before engaging in certain other 
business activities. 

Differences in regulation can affect the Company’s ability 
to compete effectively The content and application of laws and 
regulations applicable to financial institutions vary according to 
the size of the institution, the jurisdictions in which the institution 
is organized and operates and other factors. Large institutions, 
such as the Company, often are subject to more stringent 
regulatory requirements and supervision than smaller institutions. 
In addition, financial technology companies and other non-bank 
competitors may not be subject to the prudential and consumer 
protection regulatory framework that applies to banks, or may be 
regulated by a national or state agency that does not have the 
same regulatory priorities or supervisory requirements as the 
Company’s regulators. These differences in regulation can impair 
the Company’s ability to compete effectively with competitors 
that are less regulated and that do not have similar compliance 
costs. 

Stringent requirements related to capital and liquidity have 
been adopted by United States banking regulators that 
may limit the Company’s ability to return earnings to 
shareholders or operate or invest in its business United 
States banking regulators have adopted stringent capital- and 
liquidity-related standards applicable to larger banking 
organizations, including the Company. The rules require banks to 
hold more and higher quality capital as well as sufficient 
unencumbered liquid assets to meet certain stress scenarios 
defined by regulation. In November 2019, the federal banking 
regulators adopted two final rules (the “Tailoring Rules”) that 
revised the criteria for determining the applicability of regulatory 
capital and liquidity requirements for large United States banking 
organizations, including the Company and U.S. Bank National 
Association, and that tailored the application of the Federal 

144 

Reserve’s enhanced prudential standards to large banking 
organizations. Although the Tailoring Rules and other recent 
changes to capital- and liquidity-related rules generally have 
simplified the regulatory framework applicable to the Company, 
future changes to the implementation of these rules including the 
common equity tier 1 capital conservation buffer, or additional 
capital- and liquidity-related rules, could require the Company to 
take further steps to increase its capital, increase its investment 
security holdings, divest assets or operations, or otherwise 
change aspects of its capital and/or liquidity measures, including 
in ways that may be dilutive to shareholders or could limit the 
Company’s ability to pay common stock dividends, repurchase 
its common stock, invest in its businesses or provide loans to its 
customers. 

The effects of the COVID-19 pandemic and actions by the 
Federal Reserve have in the past limited and may in the future 
limit capital distributions, including suspension of the Company’s 
share repurchase program or reduction or suspension of the 
Company’s common stock dividend. 

Additional capital and liquidity requirements may be imposed 
in the future. In December 2017, the Basel Committee finalized a 
package of revisions to the Basel III framework (commonly 
referred to as “Basel IV”). The changes are meant to improve the 
calculation of risk-weighted assets and the comparability of 
capital ratios. Federal banking regulators are expected to 
undertake rule-makings in future years to implement these 
revisions in the United States. The ultimate impact of revisions to 
the Basel III–based framework in the United States on the 
Company’s capital and liquidity will depend on the final rule-
makings and the implementation process thereafter. 

Refer to “Supervision and Regulation” in the Company’s 
Annual Report on Form 10-K for additional information regarding 
the Company’s capital and liquidity requirements. 

The Company is subject to significant financial and 
reputation risks from potential legal liability and 
governmental actions The Company faces significant legal 
risks in its businesses, and the volume of claims and amount of 
damages and penalties claimed in litigation and governmental 
proceedings against it and other financial institutions are 
substantial. Customers, clients and other counterparties are 
making claims for substantial or indeterminate amounts of 
damages, while banking regulators and certain other 
governmental authorities have focused on enforcement. The 
Company is named as a defendant or is otherwise involved in 
many legal proceedings, including class actions and other 
litigation. As a participant in the financial services industry, it is 
likely that the Company will continue to experience a high level of 
litigation related to its businesses and operations in the future. 
Substantial legal liability or significant governmental action against 
the Company could materially impact the Company’s financial 
condition and results of operations (including because such 
matters may be resolved for amounts that exceed established 
accruals for a particular period) or cause significant reputational 
harm to the Company. 

Since 2020, many financial institutions, including the 

Company, have received regulatory and governmental inquiries 
regarding participation directly or on behalf of customers and 
clients in United States government programs designed to 
support individuals, households and businesses impacted by the 
economic disruptions caused by the COVID-19 pandemic. The 
Company’s participation in these and other programs used in 
response to the COVID-19 pandemic may lead to additional 
government and regulatory inquiries and litigation in the future, 
any of which could negatively impact the Company’s business, 
reputation, financial condition and results of operations. 

The Company may be required to repurchase mortgage 
loans or indemnify mortgage loan purchasers as a result of 
breaches in contractual representations and warranties 
When the Company sells mortgage loans that it has originated to 
various parties, including GSEs, it is required to make customary 
representations and warranties to the purchaser about the 
mortgage loans and the manner in which they were originated. 
The Company may be required to repurchase mortgage loans or 
be subject to indemnification claims in the event of a breach of 
contractual representations or warranties that is not remedied 
within a certain period. Contracts for residential mortgage loan 
sales to the GSEs include various types of specific remedies and 
penalties that could be applied if the Company does not 
adequately respond to repurchase requests. If economic 
conditions and the housing market deteriorate or the GSEs 
increase their claims for breached representations and 
warranties, the Company could have increased repurchase 
obligations and increased losses on repurchases, requiring 
material increases to its repurchase reserve. 

Credit and Mortgage Business Risk 

Heightened credit risk could require the Company to 
increase its provision for credit losses, which could have a 
material adverse effect on the Company’s results of 
operations and financial condition When the Company lends 
money, or commits to lend money, it incurs credit risk, or the risk 
of losses if its borrowers do not repay their loans. As one of the 
largest lenders in the United States, the credit performance of the 
Company’s loan portfolios significantly affects its financial results 
and condition. If the current economic environment were to 
further deteriorate, the Company’s customers may have more 
difficulty in repaying their loans or other obligations, which could 
result in a higher level of credit losses and higher provisions for 
credit losses. Unexpected stress on the United States economy 
or the local economies in which the Company does business, 
including the economic stress caused by the COVID-19 
pandemic, has resulted, and in the future may result, in, among 
other things, unexpected deterioration in credit quality of the loan 
portfolio, or in the value of collateral securing those loans, which, 
during the COVID-19 pandemic caused, and in the future could 
cause, the Company to establish higher provisions for credit 
losses. 

145 

The Company reserves for credit losses by establishing an 

allowance through a charge to earnings to provide for loan 
defaults and nonperformance. The Company’s allowance for loan 
losses is compliant with the CECL methodology, which is based 
on the portfolio’s historical loss experience, an evaluation of the 
risks associated with its loan portfolio, including the size and 
composition of the loan portfolio, current and foreseeable 
economic conditions and borrower and collateral quality. These 
conditions inform the Company’s expected lifetime loss estimates 
of the portfolio, which is the foundation for the allowance for 
credit losses. These forecasts and estimates require difficult, 
subjective, and complex judgments, including forecasts of 
economic conditions and how these economic predictions might 
impair the ability of the Company’s borrowers to repay their 
loans. The Company may not be able to accurately predict these 
economic conditions and/or some or all of their effects, which 
may, in turn, negatively impact the reliability of the process. The 
Company also makes loans to borrowers where it does not have 
or service the loan with the first lien on the property securing its 
loan. For loans in a junior lien position, the Company may not 
have access to information on the position or performance of the 
first lien when it is held and serviced by a third party, which may 
adversely affect the accuracy of the loss estimates for loans of 
these types. Increases in the Company’s allowance for loan 
losses may not be adequate to cover actual loan losses, and 
future provisions for loan losses could materially and adversely 
affect its financial results. In addition, the Company’s ability to 
assess the creditworthiness of its customers may be impaired if 
the models and approaches it uses to select, manage, and 
underwrite its customers become less predictive of future 
behaviors. 

A concentration of credit and market risk in the Company’s 
loan portfolio could increase the potential for significant 
losses The Company may have higher credit risk, or experience 
higher credit losses, to the extent its loans are concentrated by 
loan type, industry segment, borrower type, or location of the 
borrower or collateral. For example, the Company’s credit risk 
and credit losses can increase if borrowers who engage in similar 
activities are uniquely or disproportionately affected by economic 
or market conditions, or by regulation, such as regulation related 
to climate change. Deterioration in economic conditions or real 
estate values in states or regions where the Company has 
relatively larger concentrations of residential or commercial real 
estate could result in higher credit costs. For example, once the 
Company’s expected acquisition of MUFG Union Bank closes, 
deterioration in real estate values and underlying economic 
conditions in California could result in significantly higher credit 
losses to the Company. 

Changes in interest rates can impact the value of the 
Company’s mortgage servicing rights and mortgages held 
for sale, and can make its mortgage banking revenue 
volatile from quarter to quarter, which can reduce its 
earnings The Company has a portfolio of MSRs, which is the 
right to service a mortgage loan—collect principal, interest and 

escrow amounts—for a fee, with a fair value of $3.0 billion as of 
December 31, 2021. The Company initially carries its MSRs using 
a fair value measurement of the present value of the estimated 
future net servicing income, which includes assumptions about 
the likelihood of prepayment by borrowers. Changes in interest 
rates can affect prepayment assumptions and thus fair value. 
When interest rates fall, prepayments tend to increase as 
borrowers refinance, and the fair value of MSRs can decrease, 
which in turn reduces the Company’s earnings. Further, it is 
possible that, because of economic conditions and/or a weak or 
deteriorating housing market, even when interest rates fall or 
remain low, mortgage originations may fall or any increase in 
mortgage originations may not be enough to offset the decrease 
in the MSRs’ value caused by the lower rates. 

A decline in the soundness of other financial institutions 
could adversely affect the Company’s results of operations 
The Company’s ability to engage in routine funding or settlement 
transactions could be adversely affected by the actions and 
commercial soundness of other domestic or foreign financial 
institutions. Financial services institutions are interrelated as a 
result of trading, clearing, counterparty or other relationships. The 
Company has exposure to many different counterparties, and the 
Company routinely executes and settles transactions with 
counterparties in the financial services industry, including brokers 
and dealers, commercial banks, investment banks, mutual and 
hedge funds, and other institutional clients. As a result, defaults 
by, or even rumors or questions about, the soundness of one or 
more financial services institutions, or the financial services 
industry generally, could lead to losses or defaults by the 
Company or by other institutions and impact the Company’s 
predominately United States–based businesses or the less 
significant merchant processing, corporate trust and fund 
administration services businesses it operates in foreign 
countries. Many of these transactions expose the Company to 
credit risk in the event of a default by a counterparty or client. In 
addition, the Company’s credit risk may be further increased 
when the collateral held by the Company cannot be realized upon 
or is liquidated at prices not sufficient to recover the full amount of 
the financial instrument exposure due the Company. There is no 
assurance that any such losses would not adversely affect the 
Company’s results of operations. 

Change in residual value of leased assets may have an 
adverse impact on the Company’s financial results The 
Company engages in leasing activities and is subject to the risk 
that the residual value of the property under lease will be less 
than the Company’s recorded asset value. Adverse changes in 
the residual value of leased assets can have a negative impact on 
the Company’s financial results. The risk of changes in the 
realized value of the leased assets compared to recorded residual 
values depends on many factors outside of the Company’s 
control, including supply and demand for the assets, condition of 
the assets at the end of the lease term, and other economic 
factors. 

146 

Liquidity Risk 

Competitive and Strategic Risk 

If the Company does not effectively manage its liquidity, its 
business could suffer The Company’s liquidity is essential for 
the operation of its business. Market conditions, unforeseen 
outflows of funds or other events could negatively affect the 
Company’s level or cost of funding, affecting its ongoing ability to 
accommodate liability maturities and deposit withdrawals, meet 
contractual obligations, and fund asset growth and new business 
transactions at a reasonable cost and in a timely manner. If the 
Company’s access to stable and low-cost sources of funding, 
such as customer deposits, is reduced, the Company might need 
to use alternative funding, which could be more expensive or of 
limited availability. Any substantial, unexpected or prolonged 
changes in the level or cost of liquidity could adversely affect the 
Company’s business. 

Loss of customer deposits could increase the Company’s 
funding costs The Company relies on bank deposits to be a 
low-cost and stable source of funding. The Company competes 
with banks and other financial services companies for deposits, 
including those that offer on-line channels. If the Company’s 
competitors raise the interest rates they pay on deposits, the 
Company’s funding costs may increase, either because the 
Company raises the interest rates it pays on deposits to avoid 
losing deposits to competitors or because the Company loses 
deposits to competitors and must rely on more expensive 
sources of funding. Higher funding costs reduce the Company’s 
net interest margin and net interest income. Checking and 
savings account balances and other forms of customer deposits 
may decrease when customers perceive alternative investments, 
such as the stock market, as providing a better risk/return 
tradeoff. When customers move money out of bank deposits and 
into other investments, the Company may lose a relatively 
low-cost source of funds, increasing the Company’s funding 
costs and reducing the Company’s net interest income. 

The Company relies on dividends from its subsidiaries for 
its liquidity needs, and the payment of those dividends is 
limited by laws and regulations The Company is a separate 
and distinct legal entity from U.S. Bank National Association and 
its non-bank subsidiaries. The Company receives a significant 
portion of its cash from dividends paid by its subsidiaries. These 
dividends are the principal source of funds to pay dividends on 
the Company’s stock and interest and principal on its debt. 
Various federal and state laws and regulations limit the amount of 
dividends that U.S. Bank National Association and certain of its 
non-bank subsidiaries may pay to the Company without 
regulatory approval. Also, the Company’s right to participate in a 
distribution of assets upon a subsidiary’s liquidation or 
reorganization is subject to prior claims of the subsidiary’s 
creditors, except to the extent that any of the Company’s claims 
as a creditor of that subsidiary may be recognized. Refer to 
“Supervision and Regulation” in the Company’s Annual Report on 
Form 10-K for additional information regarding limitations on the 
amount of dividends U.S. Bank National Association may pay. 

The financial services industry is highly competitive, and 
competitive pressures could intensify and adversely affect 
the Company’s financial results The Company operates in a 
highly competitive industry that could become even more 
competitive as a result of legislative, regulatory and technological 
changes, as well as continued industry consolidation, which may 
increase in connection with current economic and market 
conditions. This consolidation may produce larger, better-
capitalized and more geographically diverse companies that are 
capable of offering a wider array of financial products and 
services at more competitive prices. The Company competes 
with other commercial banks, savings and loan associations, 
mutual savings banks, finance companies, mortgage banking 
companies, credit unions, investment companies, credit card 
companies, and a variety of other financial services and advisory 
companies. Legislative or regulatory changes also could lead to 
increased competition in the financial services sector. For 
example, the Economic Growth Act and the Tailoring Rules have 
reduced the regulatory burden of large bank holding companies, 
including the Company and some of its competitors, and raised 
the asset thresholds at which more onerous requirements apply, 
which could cause certain large bank holding companies with 
less than $250 billion in total consolidated assets, which were 
previously subject to more stringent enhanced prudential 
standards, to become more competitive or to pursue expansion 
more aggressively. 

The adoption and rapid growth of new technologies, including 

cryptocurrencies and blockchain and other distributed ledger 
technologies, have required the Company to invest resources to 
adapt its systems, products and services, and it expects to 
continue to make similar investments. In addition, technology has 
lowered barriers to entry and made it possible for non-banks to 
offer products and services, such as loans and payment services, 
that traditionally were banking products, and made it possible for 
technology companies to compete with financial institutions in 
providing electronic, internet-based, and mobile phone–based 
financial solutions. Competition with non-banks, including 
technology companies, to provide financial products and services 
is intensifying. In particular, the activity of financial technology 
companies (“fintechs”) has grown significantly over recent years 
and is expected to continue to grow. Fintechs have and may 
continue to offer bank or bank-like products. For example, a 
number of fintechs have applied for bank or industrial loan 
charters, which, in some cases, have been granted. In addition, 
other fintechs have partnered with existing banks to allow them to 
offer deposit products or payment services to their customers. 
Many of these companies, including the Company’s competitors, 
have fewer regulatory constraints, and some have lower cost 
structures, in part due to lack of physical structures. Also, the 
potential need to adapt to industry changes in information 
technology systems, on which the Company and financial 
services industry are highly dependent, could present operational 
issues and require capital spending. The Company’s ability to 

147 

compete successfully depends on a number of factors, including, 
among others, its ability to develop and execute strategic plans 
and initiatives; developing, maintaining and building long-term 
customer relationships based on quality service, competitive 
prices, high ethical standards and safe, sound assets; and 
industry and general economic trends. A failure to compete 
effectively could contribute to downward price pressure on the 
Company’s products or services or a loss of market share. 

The Company may need to lower prices on existing 
products and services and develop and introduce new 
products and services to maintain market share The 
Company’s success depends, in part, on its ability to adapt its 
products and services to evolving industry standards. There is 
increasing pressure to provide products and services at lower 
prices. Lower prices can reduce the Company’s net interest 
margin and revenues from its fee-based products and services. In 
addition, the adoption of new technologies or further 
developments in current technologies require the Company to 
make substantial expenditures to modify or adapt its existing 
products and services. Also, these and other capital investments 
in the Company’s businesses may not produce expected growth 
in earnings anticipated at the time of the expenditure. The 
Company might not be successful in developing or introducing 
new products and services, adapting to changing customer 
preferences and spending and saving habits (which may be 
altered significantly and with little warning, such as during the 
COVID-19 pandemic), achieving market acceptance of its 
products and services, or sufficiently developing and maintaining 
loyal customer relationships. 

The Company may not be able to complete future 
acquisitions, and completed acquisitions may not produce 
revenue enhancements or cost savings at levels or within 
timeframes originally anticipated, may result in unforeseen 
integration difficulties, and may dilute existing 
shareholders’ interests The Company regularly explores 
opportunities to acquire financial services businesses or assets 
and may also consider opportunities to acquire other banks or 
financial institutions. The Company cannot predict the number, 
size or timing of acquisitions it might pursue. 

The Company must generally receive federal regulatory 

approval before it can acquire a bank or bank holding company. 
The Company’s ability to pursue or complete an attractive 
acquisition could be negatively impacted by regulatory delay or 
other regulatory issues. The Company cannot be certain when or 
if, or on what terms and conditions, any required regulatory 
approvals will be granted. For example, the Company may be 
required to sell branches as a condition to receiving regulatory 
approval for bank acquisitions. If the Company commits certain 
regulatory violations, including those that result in a downgrade in 
certain of the Company’s bank regulatory ratings, governmental 
authorities could, as a consequence, preclude it from pursuing 
future acquisitions for a period of time. 

In July 2021, the United States presidential administration 

issued an executive order on competition, which included 

provisions relating to bank mergers. These provisions encourage 
the Department of Justice and the federal banking regulators to 
update guidelines on banking mergers and to provide more 
scrutiny of bank mergers. A number of large bank deals that were 
pending at the time of the executive order have not yet obtained 
approval, or obtained approval on an extended time frame. The 
Company is unable to predict what impact the executive order or 
any updated guidelines on banking mergers the Department of 
Justice or federal banking regulators may implement will have on 
the timing of or ability to obtain regulatory approvals of mergers, 
including its pending acquisition of MUFG Union Bank. In 
addition, changes in personnel at the Company’s federal banking 
regulators or shifts in public or Congressional sentiment regarding 
bank mergers could result in additional requirements on, or 
scrutiny of, bank mergers, any of which could make it more 
difficult for banking organizations to obtain merger approvals. The 
Company is unable to predict the nature or scope of any such 
changes, any of which could adversely affect its business or the 
approval of its pending acquisition of MUFG Union Bank. 

If the Company’s pending acquisition of MUFG Union Bank is 
not completed for any reason, the Company’s ongoing business 
may be adversely affected and, without realizing any of the 
benefits of having completed the merger, the Company would be 
subject to a number of risks. These risks include potential 
negative reactions from the financial markets or the Company’s 
customers, including negative effects on the Company’s stock 
price or reputation. In addition, the Company will have incurred 
substantial expenses relating to the merger, including legal, 
accounting, and other fees, whether or not the merger is 
completed, and the Company’s management will have devoted 
substantial time and resources to the merger that would 
otherwise have been devoted to other opportunities that may 
have been more beneficial for the Company. 

There can be no assurance that acquisitions the Company 
completes will have the anticipated positive results, including 
results related to expected revenue increases, cost savings, 
increases in geographic or product presence, and/or other 
projected benefits. Integration efforts could divert management’s 
attention and resources, which could adversely affect the 
Company’s operations or results. The integration could result in 
higher than expected customer loss, deposit attrition, loss of key 
employees, disruption of the Company’s businesses or the 
businesses of the acquired company, or otherwise adversely 
affect the Company’s ability to maintain relationships with 
customers and employees or achieve the anticipated benefits of 
the acquisition. Also, the negative effect of any divestitures 
required by regulatory authorities in acquisitions or business 
combinations may be greater than expected. In addition, future 
acquisitions may also expose the Company to increased legal or 
regulatory risks. Finally, future acquisitions could be material to 
the Company, and it may issue additional shares of stock to pay 
for those acquisitions, which would dilute current shareholders’ 
ownership interests. 

148 

Accounting and Tax Risk 

General Risk Factors 

The Company’s reported financial results depend on 
management’s selection of accounting methods and 
certain assumptions and estimates, which, if incorrect, 
could cause unexpected losses in the future The Company’s 
accounting policies and methods are fundamental to how the 
Company records and reports its financial condition and results 
of operations. The Company’s management must exercise 
judgment in selecting and applying many of these accounting 
policies and methods, so they comply with generally accepted 
accounting principles and reflect management’s judgment 
regarding the most appropriate manner to report the Company’s 
financial condition and results of operations. In some cases, 
management must select the accounting policy or method to 
apply from two or more alternatives, any of which might be 
reasonable under the circumstances, yet might result in the 
Company’s reporting materially different results than would have 
been reported under a different alternative. 

Certain accounting policies are critical to presenting the 
Company’s financial condition and results of operations. They 
require management to make difficult, subjective or complex 
judgments about matters that are uncertain. Materially different 
amounts could be reported under different conditions or using 
different assumptions or estimates. These critical accounting 
policies include the allowance for credit losses, estimations of fair 
value, the valuation of MSRs, and income taxes. Because of the 
uncertainty of estimates involved in these matters, the Company 
may be required to do one or more of the following: significantly 
increase the allowance for credit losses and/or sustain credit 
losses that are significantly higher than the reserve provided, 
recognize significant losses on the remeasurement of certain 
asset and liability balances, or significantly increase its accrued 
taxes liability. For more information, refer to “Critical Accounting 
Policies” in this Annual Report. 

The Company’s investments in certain tax-advantaged 
projects may not generate returns as anticipated and may 
have an adverse impact on the Company’s financial results 
The Company invests in certain tax-advantaged projects 
promoting affordable housing, community development and 
renewable energy resources. The Company’s investments in 
these projects are designed to generate a return primarily through 
the realization of federal and state income tax credits, and other 
tax benefits, over specified time periods. The Company is subject 
to the risk that previously recorded tax credits, which remain 
subject to recapture by taxing authorities based on compliance 
features required to be met at the project level, will fail to meet 
certain government compliance requirements and will not be able 
to be realized. The possible inability to realize these tax credit and 
other tax benefits can have a negative impact on the Company’s 
financial results. The risk of not being able to realize the tax 
credits and other tax benefits depends on many factors outside 
of the Company’s control, including changes in the applicable tax 
code and the ability of the projects to be completed. 

The Company’s framework for managing risks may not be 
effective in mitigating risk and loss to the Company The 
Company’s risk management framework seeks to mitigate risk 
and loss. The Company has established processes and 
procedures intended to identify, measure, monitor, report, and 
analyze the types of risk to which it is subject, including liquidity 
risk, credit risk, market risk, interest rate risk, compliance risk, 
strategic risk, reputation risk, and operational risk related to its 
employees, systems and vendors, among others. However, as 
with any risk management framework, there are inherent 
limitations to the Company’s risk management strategies as there 
may exist, or develop in the future, risks that it has not 
appropriately anticipated or identified. In addition, the Company 
relies on quantitative models to measure certain risks and to 
estimate certain financial values, and these models could fail to 
predict future events or exposures accurately. The Company 
must also develop and maintain a culture of risk management 
among its employees, as well as manage risks associated with 
third parties, and could fail to do so effectively. If the Company’s 
risk management framework proves ineffective, the Company 
could incur litigation and negative regulatory consequences, and 
suffer unexpected losses that could affect its financial condition or 
results of operations. 

The Company’s business could suffer if it fails to attract 
and retain skilled employees The Company’s success 
depends, in large part, on its ability to attract and retain key 
employees. Competition for the best people in most activities the 
Company engages in can be intense. 

COVID-19 has had significant effects on labor and 

employment, including heightened pressures on employers to 
increase compensation and provide work-from-home and other 
flexible working arrangements. During the COVID-19 pandemic, 
employees have shifted their focus to expectations that extend 
beyond compensation, including better work-life balance, 
improved advancement opportunities and improved training, and 
many businesses, including the Company, have experienced 
higher rates of turnover as a result of such changes. The 
Company’s ability to compete successfully for talent has been 
and may continue to be affected by its ability to adapt quickly to 
such shifts in employee focus, and there is no assurance that 
these developments will not cause increased turnover or impede 
the Company’s ability to retain and attract the highest caliber 
employees. 

A downgrade in the Company’s credit ratings could have a 
material adverse effect on its liquidity, funding costs and 
access to capital markets The Company’s credit ratings, 
which are subject credit agencies’ ongoing review of a number of 
factors, including factors not within the Company’s control, are 
important to the Company’s liquidity. A reduction in one or more 
of the Company’s credit ratings could adversely affect its liquidity, 
increase its funding costs or limit its access to the capital 
markets. Further, a downgrade could decrease the number of 
investors and counterparties willing or able, contractually or 

149 

otherwise, to do business with or lend to the Company, thereby 
adversely affecting the Company’s competitive position. There 
can be no assurance that the Company will maintain its current 
ratings and outlooks. 

Changes in accounting standards could materially impact 
the Company’s financial statements From time to time, the 
Financial Accounting Standards Board and the United States 
Securities and Exchange Commission change the financial 

accounting and reporting standards that govern the preparation 
of the Company’s financial statements. These changes can be 
hard to predict and can materially impact how the Company 
records and reports its financial condition and results of 
operations. The Company could be required to apply a new or 
revised standard retroactively or apply an existing standard 
differently, on a retroactive basis, in each case potentially 
resulting in the Company restating prior period financial 
statements. 

150 

Managing Committee 

Andrew Cecere 

Mr. Cecere is Chairman, President and Chief Executive Officer of 
U.S. Bancorp. Mr. Cecere, 61, has served as President of U.S. 
Bancorp since January 2016, Chief Executive Officer since April 
2017 and Chairman since April 2018. He also served as Vice 
Chairman and Chief Operating Officer from January 2015 to 
January 2016 and was U.S. Bancorp’s Vice Chairman and Chief 
Financial Officer from February 2007 until January 2015. Until that 
time, he served as Vice Chairman, Wealth Management and 
Investment Services, of U.S. Bancorp since the merger of Firstar 
Corporation and U.S. Bancorp in February 2001. Previously, he 
had served as an executive officer of the former U.S. Bancorp, 
including as Chief Financial Officer from May 2000 through 
February 2001. 

Elcio R.T. Barcelos 

Mr. Barcelos is Senior Executive Vice President and Chief Human 
Resources Officer of U.S. Bancorp. Mr. Barcelos, 51, has served 
in this position since joining U.S. Bancorp in September 2020. 
From April 2018 until August 2020, he served as Senior Vice 
President and Chief People and Places Officer of the Federal 
National Mortgage Association (Fannie Mae), having served as 
Senior Vice President, Human Resources of the DXC Technology 
Company from April 2017 to March 2018. Previously, 
Mr. Barcelos served as Senior Vice President and Head of 
Human Resources for the Enterprise Services business of 
Hewlett Packard Enterprise Company from June 2015 to April 
2017, and in other human resources senior leadership positions 
at Hewlett-Packard Company and Hewlett Packard Enterprise 
Company from July 2009 to June 2015. He previously served in 
various leadership roles at Wells Fargo and Bank of America. 

James L. Chosy 

Mr. Chosy is Senior Executive Vice President and General 
Counsel of U.S. Bancorp. Mr. Chosy, 58, has served in this 
position since March 2013. He also served as Corporate 
Secretary of U.S. Bancorp from March 2013 until April 2016. 
From 2001 to 2013, he served as the General Counsel and 
Secretary of Piper Jaffray Companies. From 1995 to 2001, 
Mr. Chosy was Vice President and Associate General Counsel of 
U.S. Bancorp, having also served as Assistant Secretary of 
U.S. Bancorp from 1995 through 2000 and as Secretary from 
2000 until 2001. 

Gregory G. Cunningham 

Mr. Cunningham is Senior Executive Vice President and Chief 
Diversity Officer of U.S. Bancorp. Mr. Cunningham, 58, has 
served in this position since July 2020. From July 2019 until July 
2020, he served as Senior Vice President and Chief Diversity 

Officer of U.S. Bancorp, having served as Vice President of 
Customer Engagement of U.S. Bancorp from October 2015, 
when he joined U.S. Bancorp, until July 2019. Previously, 
Mr. Cunningham served in various roles in the marketing 
department of Target Corporation from January 1998 until March 
2015. 

Terrance R. Dolan 

Mr. Dolan is Vice Chair and Chief Financial Officer of U.S. 
Bancorp. Mr. Dolan, 60, has served in this position since August 
2016. From July 2010 to July 2016, he served as Vice Chair, 
Wealth Management and Investment Services, of U.S. Bancorp. 
From September 1998 to July 2010, Mr. Dolan served as U.S. 
Bancorp’s Controller. He additionally held the title of Executive 
Vice President from January 2002 until June 2010 and Senior 
Vice President from September 1998 until January 2002. 

Gunjan Kedia 

Ms. Kedia is Vice Chair, Wealth Management and Investment 
Services, of U.S. Bancorp. Ms. Kedia, 51, has served in this 
position since joining U.S. Bancorp in December 2016. From 
October 2008 until May 2016, she served as Executive Vice 
President of State Street Corporation where she led the core 
investment servicing business in North and South America and 
served as a member of State Street’s management committee, 
its senior most strategy and policy committee. Previously, 
Ms. Kedia was an Executive Vice President of global product 
management at Bank of New York Mellon from 2004 to 2008 
and a Partner and associate at McKinsey from 1996 to 2004. 

James B. Kelligrew 

Mr. Kelligrew is Vice Chair, Corporate and Commercial Banking, 
of U.S. Bancorp. Mr. Kelligrew, 56, has served in this position 
since January 2016. From March 2014 until December 2015, he 
served as Executive Vice President, Fixed Income and Capital 
Markets, of U.S. Bancorp, having served as Executive Vice 
President, Credit Fixed Income, of U.S. Bancorp from May 2009 
to March 2014. Prior to that time, he held various leadership 
positions with Wells Fargo Securities from 2003 to 2009. 

Shailesh M. Kotwal 

Mr. Kotwal is Vice Chair, Payment Services, of U.S. Bancorp. 
Mr. Kotwal, 57, has served in this position since joining U.S. 
Bancorp in March 2015. From July 2008 until May 2014, he 
served as Executive Vice President of TD Bank Group with 
responsibility for retail banking products and services and as 
Chair of its enterprise payments council. From 2006 until 2008, 
he served as President, International, of eFunds Corporation. 
Previously, Mr. Kotwal served in various leadership roles at 
American Express Company from 1989 until 2006, including 
responsibility for operations in North and South America, Europe 
and the Asia-Pacific regions. 

151 

Katherine B. Quinn 

Ms. Quinn is Vice Chair and Chief Administrative Officer of U.S. 
Bancorp. Ms. Quinn, 57, has served in this position since April 
2017. From September 2013 to April 2017, she served as 
Executive Vice President and Chief Strategy and Reputation 
Officer of U.S. Bancorp and has served on U.S. Bancorp’s 
Managing Committee since January 2015. From September 
2010 until January 2013, she served as Chief Marketing Officer of 
WellPoint, Inc. (now known as Anthem, Inc.), having served as 
Head of Corporate Marketing of WellPoint from July 2005 until 
September 2010. 

Jodi L. Richard 

Ms. Richard is Vice Chair and Chief Risk Officer of U.S. Bancorp. 
Ms. Richard, 53, has served in this position since October 2018. 
She served as Executive Vice President and Chief Operational 
Risk Officer of U.S. Bancorp from January 2018 until October 
2018, having served as Senior Vice President and Chief 
Operational Risk Officer from 2014 until January 2018. Prior to 
that time, Ms. Richard held various senior leadership roles at 
HSBC from 2003 until 2014, including Executive Vice President 
and Head of Operational Risk and Internal Control at HSBC North 
America from 2008 to 2014. Ms. Richard started her career at 
the Office of the Comptroller of the Currency in 1990 as a national 
bank examiner. 

Mark G. Runkel 

Mr. Runkel is Senior Executive Vice President and Chief 
Transformation Officer of U.S. Bancorp. Mr. Runkel, 45, has 
served in this position since August 2021. From December 2013 
to August 2021, he served as Senior Executive Vice President 
and Chief Credit Officer. From February 2011 until December 
2013, he served as Senior Vice President and Credit Risk Group 
Manager of U.S. Bancorp Retail and Payment Services Credit 
Risk Management, having served as Senior Vice President and 
Risk Manager of U.S. Bancorp Retail and Small Business Credit 

Risk Management from June 2009 until February 2011. From 
March 2005 until May 2009, he served as Vice President and 
Risk Manager of U.S. Bancorp. 

Dominic V. Venturo 

Mr. Venturo is Senior Executive Vice President and Chief Digital 
Officer of U.S. Bancorp. Mr. Venturo, 55, has served in this 
position since July 2020. From January 2015 until July 2020, he 
served as Executive Vice President and Chief Innovation Officer of 
U.S. Bancorp, having served as Senior Vice President and Chief 
Innovation Officer of U.S. Bancorp Payment Services from 
January 2010 until January 2015. From January 2007 to 
December 2009, Mr. Venturo served as Senior Vice President 
and Chief Innovation Officer of U.S. Bancorp Retail Payment 
Solutions. Prior to that time, he served as Senior Vice President 
and held product management positions in various U.S. Bancorp 
Payment Services business lines from December 1998 to 
December 2006. 

Jeffry H. von Gillern 

Mr. von Gillern is Vice Chair, Technology and Operations 
Services, of U.S. Bancorp. Mr. von Gillern, 56, has served in this 
position since July 2010. From April 2001, when he joined 
U.S. Bancorp, until July 2010, Mr. von Gillern served as Executive 
Vice President of U.S. Bancorp, additionally serving as Chief 
Information Officer from July 2007 until July 2010. 

Timothy A. Welsh 

Mr. Welsh is Vice Chair, Consumer and Business Banking, of 
U.S. Bancorp. Mr. Welsh, 56, has served in this position since 
March 2019. Prior to that, he served as Vice Chair, Consumer 
Banking Sales and Support since joining U.S. Bancorp in July 
2017. From July 2006 until June 2017, he served as a Senior 
Partner at McKinsey & Company where he specialized in financial 
services and the consumer experience. Previously, Mr. Welsh 
served as a Partner at McKinsey from 1999 to 2006. 

152 

Directors

Andrew Cecere1,3,7
Chairman, President and Chief Executive Officer
U.S. Bancorp

Olivia F. Kirtley1,4,5
Business Consultant
(Consulting)

Karen S. Lynch1,2,4
President and Chief Executive Officer
CVS Health Corporation
(Health care)

Richard P. McKenney1,5,7
President and Chief Executive Officer
Unum Group
(Financial protection benefits)

Yusuf I. Mehdi6,7
Corporate Vice President
Microsoft Corporation
(Technology)

John P. Wiehoff6,7
Retired Chairman and Chief Executive Officer
C.H. Robinson Worldwide, Inc.
(Transportation and logistics services)

Scott W. Wine1,2,4
Chief Executive Officer
CNH Industrial N.V.
(Agricultural machinery)

Warner L. Baxter2,4
Executive Chairman and Former Chairman,
President and Chief Executive Officer
Ameren Corporation
(Energy)

Dorothy J. Bridges1,6,7
Former Senior Vice President
Federal Reserve Bank of Minneapolis
(Government)

Elizabeth L. Buse2,3
Former Chief Executive Officer
Monitise PLC
(Financial services)

Kimberly N. Ellison-Taylor2,6
Founder and Chief Executive Officer
KET Solutions, LLC
(Technology)

Kimberly J. Harris1,3,5
Retired President and Chief Executive Officer
Puget Energy, Inc.
(Energy)

Roland A. Hernandez1,3,5
Founding Principal and Chief Executive Officer
Hernandez Media Ventures
(Media)

1. Executive Committee

2. Audit Committee

3. Capital Planning Committee

4. Compensation and Human Resources Committee

5. Governance Committee

6. Public Responsibility Committee

7. Risk Management Committee

153 

C O R P O R A T E   I N F O R M A T I O N 
  

Executive offices 
U.S. Bancorp 
800 Nicollet Mall 
Minneapolis, MN 55402 

Common stock transfer 
agent and registrar 
Computershare acts as our transfer agent 
and registrar, dividend paying agent and 
dividend reinvestment plan administrator 
and maintains all shareholder records 
for the Company. Inquiries related to 
shareholder records, stock transfers, 
changes of ownership, lost stock 
certificates, changes of address 
and dividend payment should be 
directed to the transfer agent at: 

Computershare 
P.O. Box 505000 
Louisville, KY 40233 
Phone: 888.778.1311 or 
201.680.6578 (international calls) 

computershare.com/investor 

Registered or Certified Mail: 
Computershare 
462 South 4th Street, Suite 1600 
Louisville, KY 40202 

Investor relations contact 
Jennifer A. Thompson, CFA 
Executive Vice President 
Investor Relations 
jen.thompson@usbank.com 
Phone: 612.303.0778 or 866.775.9668 

Financial information 
U.S. Bancorp news and financial 
results are available through 
our website and by mail. 

Website: For information about 
U.S. Bancorp, including news, financial 
results, annual reports and other 
documents filed with the Securities 
and Exchange Commission, visit 
usbank.com and click on About Us. 

Mail: At your request, we will mail to you 
our quarterly earnings, news releases, 
quarterly financial data reported on Form 
10-Q, Form 10-K and additional copies 
of our annual reports. Please contact: 

U.S. Bancorp Investor Relations 
800 Nicollet Mall 
Minneapolis, MN 55402 
investorrelations@usbank.com 
Phone: 866.775.9668 

Telephone representatives are available 
weekdays from 8 a.m. to 6 p.m., Central 
Time, and automated support is available 
24 hours a day, seven days a week. 
Specific information about your account 
is available on Computershare’s 
Investor Center website. 

Media requests 
David R. Palombi 
Global Chief Communications Officer 
Public Affairs and Communications 
david.palombi@usbank.com 
Phone: 612.303.3167 

Privacy 
U.S. Bancorp is committed to 
respecting the privacy of our customers 
and safeguarding the financial and 
personal information provided to us. 
To learn more about the U.S. Bancorp 
commitment to protecting privacy, visit 
usbank.com and click on Privacy. 

Accessibility 
U.S. Bancorp is committed to providing 
ready access to our products and services 
so all of our customers, including people 
with disabilities, can succeed financially. 
To learn more, visit usbank.com and click 
on Accessibility. 

Independent auditor 
Ernst & Young LLP serves as the 
independent auditor for U.S. Bancorp’s 
fi nancial statements. 

Common stock 
listing and trading 
U.S. Bancorp common stock is listed and 
traded on the New York Stock Exchange 
under the ticker symbol USB. 

Dividends and 
reinvestment plan 
U.S. Bancorp currently pays quarterly 
dividends on our common stock on or 
about the 15th day of January, April, 
July and October, subject to approval 
by our Board of Directors. U.S. Bancorp 
shareholders can choose to participate 
in a plan that provides automatic 
reinvestment of dividends and/or optional 
cash purchase of additional shares of 
U.S. Bancorp common stock. For more 
information, please contact our transfer 
agent, Computershare. 

Ethics 
At U.S. Bancorp, our commitment to high 
ethical standards guides everything we do. 
Demonstrating this commitment through 
our words and actions is how each of 
us does the right thing every day for our 
customers, shareholders, communities and 
each other. Our ethical culture has been 
recognized by the Ethisphere® Institute, 
which named us to its World’s Most Ethical 
Companies®  list for the seventh time in 2021. 

Each year, every employee certifies 
compliance with the letter and spirit of our 
Code of Ethics and Business Conduct. 

For details about our Code of Ethics and 
Business Conduct, visit usbank.com 
and click on About Us and then Investor 
Relations and then Corporate Governance 
and then Governance Documents. 

Diversity, equity and inclusion 
At U.S. Bancorp, embracing diversity, 
championing equity and fostering inclusion 
are business imperatives. We view everything 
we do through a diversity, equity and 
inclusion lens to deepen our relationships 
with our stakeholders: our employees, 
customers, shareholders and communities. 

Our employees bring their whole selves to 
work. We respect and value each other’s 
differences, strengths and perspectives, 
and we strive to reflect the communities 
we serve. This makes us stronger, 
more innovative and more responsive 
to our diverse customers’ needs. 

To learn more about our commitment 
to diversity, equity and inclusion, visit 
usbank.com/diversity. 

Equal opportunity 
and affirmative action 
U.S. Bancorp and our subsidiaries are 
committed to providing Equal Employment 
Opportunity to all employees and applicants 
for employment. In keeping with this 
commitment, employment decisions 
are made based on abilities, not race, 
color, religion, creed, citizenship, national 
origin or ancestry, gender, age, disability, 
veteran status, sexual orientation, marital 
status, gender identity or expression, 
genetic information or any other factors 
protected by law. The Company complies 
with municipal, state and federal fair 
employment laws, including regulations 
applying to federal contractors. 

U.S. Bancorp, including each of our 
subsidiaries, is an equal opportunity 
employer committed to creating a 
diverse workforce. 

©2022 U.S. Bancorp 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
800 Nicollet Mall
 
Minneapolis, MN 55402
 
800.USBANKS (872.2657)
 
usbank.com 

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