Melville-based Verint Systems Inc. has made a name for itself by providing leading customer engagement solutions across the globe. Its comprehensive suite of applications include Forecasting and Scheduling, which helps businesses understand and surpass customer expectations, Quality and Compliance, which provides automation and analytics for customer interactions in attended and self-service channels, and Interaction Insights, which extracts structured and unstructured insights from customer interactions and activities. The Real-Time Work application helps support in-the-moment workforce activities, while Engagement Channels focuses on messaging, social, chat, email, and interactive voice response. The company’s flagship Conversational AI application enables human-like conversations across every channel. Additionally, Verint’s Knowledge Management application empowers humans and bots to deliver superior service with cutting-edge tools. The company specializes in Experience Management application which collects and sifts through customer experience data while also providing customer engagement cloud platform services. Founded back in 1994, Verint Systems Inc. continues to offer best-in-class customer engagement solutions that help companies thrive in today's fast-paced business landscape.