Quarterlytics / Communication Services / Telecommunications Services / Vodafone / FY2022 Annual Report

Vodafone
Annual Report 2022

VOD · LSE Communication Services
Claim this profile
Ticker VOD
Exchange LSE
Sector Communication Services
Industry Telecommunications Services
Employees 10,000+
← All annual reports
FY2022 Annual Report · Vodafone
Loading PDF…
Vodafone Group Plc
Annual Report 2022

Contents
Strategic report

01 S  Our strategic framework
02 S  About Vodafone
04 S  Financial and non-financial performance
06 Chairman’s message 
07 Chief Executive’s statement
08 S  Market and strategy
10 S  Business model
12 Mega trends
14 Stakeholder engagement
16 Strategic review
21 Our people strategy
24 Our financial performance
34 S  Purpose, sustainability and  

responsible business

 – Inclusion for All
 – Planet
 – Digital Society

36 Our purpose
36
41
44
46 Contribution to Sustainable Development Goals
47 Responsible business
 – Protecting data
47
 – Protecting people
52
56
 – Business integrity
58 Non-financial information
59 Risk management
65
66

 – Long Term Viability Statement
 – TCFD disclosure

Governance

68 S  Governance at a glance
70 Chairman’s governance statement

72 Our Company purpose, values, and culture
73 Our Board
75 Our governance structure
76 Division of responsibilities
77 Board activities and principal decisions
79 Board effectiveness
80 Nominations and Governance Committee
83 Audit and Risk Committee 
89 ESG Committee
91 Remuneration Committee
93 Remuneration Policy
99 Annual Report on Remuneration
113 US listing requirements
114 Directors’ report

Financials
116 Reporting on our financial performance
117 Directors’ statement of responsibility
119 Auditor’s report
129 Consolidated financial statements and notes
215 Company financial statements and notes

Other information
223 Non-GAAP measures
234 Shareholder information
240 History and development
240 Regulation
249 Form 20-F cross reference guide
252 Forward-looking statements
253 Definition of terms

Welcome to our  
2022 Annual Report 

We have adopted a digital first approach to our reporting reflecting how we operate as a business. 
Whilst the Annual Report continues to be a core part of our reporting suite, we use a simplified 
format and include links to interactive online content, such as videos. This online material brings 
to life what we do and how we do it, and provides you with a better overall understanding of 
our business. We also provide summaries at the start of each key section (denoted by an  S  
in the contents to the left). 

We continue to publish a separate report that summarises our progress towards meeting the 
recommendations of the Task Force on Climate-related Financial Disclosures (‘TCFD’), as well as a 
comprehensive addendum that includes data on Environmental, Social and Governance (‘ESG’) topics.

ESG reporting
We have also reported against a number of voluntary reporting frameworks to help our 
stakeholders understand our sustainable business performance. Disclosures prepared in 
accordance with the Global Reporting Initiative (‘GRI’) or Sustainability Accounting Standards 
Board (‘SASB’) guidance can be found in our ESG Addendum or on investors.vodafone.com. 

vodafone.com 

investors.vodafone.com

investors.vodafone.com/tcfd 

investors.vodafone.com/
esgaddendum

investors.vodafone.com/sasb 

investors.vodafone.com/ESG

References
The Annual Report has been designed to aid navigation. We have cross-referenced relevant 
material and included navigation buttons that are ‘clickable’ when using the digital version 
of the Annual Report. Online content can be accessed by clicking links on the digital version of 
this Annual Report, copying the website address into an internet browser, or scanning the QR code 
on a mobile device.

Read more  
page reference

Click to see related  
content online

Scan or click to watch 
related video content online

Watch our video content

Our performance

Our digital investor briefings 

FY22 results 
summary: 
Nick Read, 
Chief Executive

FY22 results  
detail:
Nick Read, 
Chief Executive

Purpose pillars

Vodafone Business

FY22 financial  
results: 
Margherita 
Della Valle, Chief 
Financial Officer
Responsible business 

Digital Services  
& Experiences

Vodafone 
Technology

Digital inclusion

Net zero

Data privacy

Cyber security

Human rights

Responsible 
taxation

Our governance

Jean-François
van Boxmeer,  
Chairman

Valerie Gooding,  
Senior Independent 
Director, Workforce 
Engagement Lead  
and Chair of the 
Remuneration 
Committee

David Nish,  
Chair of the Audit 
and Risk Committee

Amparo Moraleda,  
Chair of the 
ESG Committee

This document is the Group’s UK Annual Report and is not the Group’s Annual Report on Form 20-F that will be filed separately 
with the US SEC at a later date. 

This report contains references to Vodafone’s website, and other supporting disclosures located thereon such as videos, 
our ESG Addendum and our TCFD report, amongst others. These references are for readers’ convenience only and 
information included on Vodafone’s website is not incorporated in, and does not form part of, this Annual Report.

Contents

Strategic report

01 S  Our strategic framework

02 S  About Vodafone

04 S  Financial and non-financial performance

Welcome to our  

2022 Annual Report 

46 Contribution to Sustainable Development Goals

06 Chairman’s message 

07 Chief Executive’s statement

08 S  Market and strategy

10 S  Business model

12 Mega trends

14 Stakeholder engagement

16 Strategic review

21 Our people strategy

24 Our financial performance

34 S  Purpose, sustainability and  

responsible business

36 Our purpose

 – Inclusion for All

 – Planet

 – Digital Society

47 Responsible business

 – Protecting data

 – Protecting people

 – Business integrity

58 Non-financial information

59 Risk management

36

41

44

47

52

56

65

66

 – Long Term Viability Statement

 – TCFD disclosure

Governance

68 S  Governance at a glance

70 Chairman’s governance statement

72 Our Company purpose, values, and culture

73 Our Board

75 Our governance structure

76 Division of responsibilities

77 Board activities and principal decisions

79 Board effectiveness

80 Nominations and Governance Committee

83 Audit and Risk Committee 

89 ESG Committee

91 Remuneration Committee

93 Remuneration Policy

99 Annual Report on Remuneration

113 US listing requirements

114 Directors’ report

Financials

116 Reporting on our financial performance

117 Directors’ statement of responsibility

119 Auditor’s report

129 Consolidated financial statements and notes

215 Company financial statements and notes

Other information

223 Non-GAAP measures

234 Shareholder information

240 History and development

240 Regulation

249 Form 20-F cross reference guide

252 Forward-looking statements

253 Definition of terms

We have adopted a digital first approach to our reporting reflecting how we operate as a business. 

Whilst the Annual Report continues to be a core part of our reporting suite, we use a simplified 

format and include links to interactive online content, such as videos. This online material brings 

to life what we do and how we do it, and provides you with a better overall understanding of 

our business. We also provide summaries at the start of each key section (denoted by an  S  

in the contents to the left). 

We continue to publish a separate report that summarises our progress towards meeting the 

recommendations of the Task Force on Climate-related Financial Disclosures (‘TCFD’), as well as a 

comprehensive addendum that includes data on Environmental, Social and Governance (‘ESG’) topics.

ESG reporting

We have also reported against a number of voluntary reporting frameworks to help our 

stakeholders understand our sustainable business performance. Disclosures prepared in 

accordance with the Global Reporting Initiative (‘GRI’) or Sustainability Accounting Standards 

Board (‘SASB’) guidance can be found in our ESG Addendum or on investors.vodafone.com. 

vodafone.com 

investors.vodafone.com

investors.vodafone.com/tcfd 

investors.vodafone.com/

esgaddendum

investors.vodafone.com/sasb 

investors.vodafone.com/ESG

References

on a mobile device.

Read more  

page reference

The Annual Report has been designed to aid navigation. We have cross-referenced relevant 

material and included navigation buttons that are ‘clickable’ when using the digital version 

of the Annual Report. Online content can be accessed by clicking links on the digital version of 

this Annual Report, copying the website address into an internet browser, or scanning the QR code 

Click to see related  

content online

Scan or click to watch 

related video content online

Watch our video content

Our performance

Our digital investor briefings 

FY22 results 

summary: 

Nick Read, 

FY22 results  

detail:

Nick Read, 

Chief Executive

Chief Executive

results: 

Margherita 

Della Valle, Chief 

Financial Officer

FY22 financial  

Vodafone Business

Digital Services  

& Experiences

Vodafone 

Technology

Purpose pillars

Responsible business 

Digital inclusion

Net zero

Data privacy

Cyber security

Human rights

Responsible 

taxation

Our governance

Jean-François

van Boxmeer,  

Chairman

Valerie Gooding,  

David Nish,  

Amparo Moraleda,  

Senior Independent 

Chair of the Audit 

Chair of the 

and Risk Committee

ESG Committee

Director, Workforce 

Engagement Lead  

and Chair of the 

Remuneration 

Committee

This document is the Group’s UK Annual Report and is not the Group’s Annual Report on Form 20-F that will be filed separately 

with the US SEC at a later date. 

This report contains references to Vodafone’s website, and other supporting disclosures located thereon such as videos, 

our ESG Addendum and our TCFD report, amongst others. These references are for readers’ convenience only and 

information included on Vodafone’s website is not incorporated in, and does not form part of, this Annual Report.

1

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our strategic framework
Our strategy is focused on sustainable growth  
to drive returns

Our purpose: We connect for a better future

Inclusion for All
Ensuring everyone has 
access to the benefits 
of a digital society

Planet
Reducing our 
environmental 
impacts and helping 
society decarbonise

Digital Society
Connecting 
people and things 
and digitalising 
critical sectors

FY22 highlights
Our financial performance demonstrates our sustainable growth, 
despite broader macroeconomic challenges. Our results are in line 
with our expectations for the year and our medium-term ambitions.

Organic service revenue growth
 – Good growth throughout FY22 in both Europe and Africa
 – Improving YoY trend in 10 out of 11 European markets

3.3%3.3%

FY22 +2.6%
FY22 +2.6%

2.4%2.4%

2.7%2.7%

2.0%2.0%

Read more on 
pages 36 to 40

Read more on 
pages 41 to 44

Read more on 
pages 44 to 45

0.8%0.8%

Our vision: A new generation connectivity and 
digital services provider for Europe & Africa

Our strategy: Customer commitments

Best connectivity  
products and services

Leading innovation  
in digital services 

Outstanding digital 
experiences

Our strategy: Enabling strategies

Simplified and most 
efficient operator

Social contract 
shaping the 
digital society 

Leading gigabit 
networks

Our advantage: Leading connectivity provider

Our people 
and culture
The ‘Spirit of 
Vodafone’

Europe  
& Africa
Two attractive regions 
with scale

Governance and  
risk management
Strong frameworks  
in place

Q4 FY21

Q1 FY22

Q2 FY22

Q3 FY22

Q4 FY22

Adjusted EBITDAaL growth
 – Our highest EBITDAaL margin of last decade 
 – Good improvement on pre-pandemic levels

+5.0%1
+5.0%1

€13.9bn
€13.9bn

€14.9bn
€14.9bn

€14.4bn
€14.4bn

€15.2bn
€15.2bn

33.1%33.1%

32.8%32.8%

33.4%33.4%

31.9%31.9%

FY19

FY20

FY21

FY22

Note: 
1.  Organic growth. See page 223 for more information.

ROCE inflection
 – Significant ROCE step-up on pre-pandemic level
 – EBITDAaL growth driving sustainable ROCE improvement 

+170bps
+170bps

6.3%6.3%

7.2%7.2%

5.1%5.1%

5.5%5.5%

H1 FY21

H2 FY21

H1 FY22

H2 FY22

Pre-tax ROCE (LTM)

FY22 Adjusted FCF 
ahead of guidance 

€5.4bn 

Full year dividend  
per share

9.0 

eurocents

Read more on 
pages 21 to 23

Read more on 
pages 16 to 20

Read more on  
pages 59 to 115

Read more  
on pages 24 to 33

2

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

About Vodafone
A new generation connectivity  
and digital services provider
How we are structured

Where we operate and what we sell

We recognise the importance of local, in-market scale 
and capabilities, but also drive further value from our 
Group scale and breadth of our footprint.

Our retail and service operations are split across 
three broad business lines: Europe Consumer, 
Vodafone Business and Africa Consumer. 
Our biggest market is Germany.

Infrastructure assets 

Share of service revenue

Passive mobile
€16.2bn
market capitalisation1

Active mobile
>180,000
radios2

Fixed network
1.6m 
kilometres of fibre 
and coaxial3

Shared operations 

Supplier 
management
>€600m
savings p.a.

Network & digital 
operations
>€400m 
savings p.a.

Inter-network 
operations
>€250m 
revenue and  
savings p.a.

Growth platforms 

Digital services

Internet of Things

Financial services

>50m

150m 

Customers subscribed 
to a digital service

IoT SIM connections
(FY21: 123 million)

52.4m 
M-Pesa customers4
(FY21: 48.3 million)

Retail & service

Europe 
Consumer
€20bn 
service revenue

Vodafone  
Business
€10bn 
service revenue

Africa 
Consumer
€6bn 
service revenue

Notes:
1.  Market capitalisation at 31 March 2022.
2.  Group including VodafoneZiggo and Safaricom.
3.  Group including Safaricom.
4.  Africa including 100% Safaricom.

Europe  
Consumer
52%

Vodafone 
Business
27% 

African 
Consumer
16% 

Europe Consumer
We provide a range of market leading mobile and fixed-line connectivity 
services in all of our European markets, enabling customers to reliably call, 
text and access data on their mobile devices, or access broadband, TV and 
voice services at home. 

Our converged plans combine these offerings, providing simplicity and 
better value for our customers. Other value added services include our 
Consumer IoT propositions, as well as security and insurance products.

Vodafone Business
We serve private and public sector customers of all sizes with a broad 
range of connectivity services, supported by our dedicated global network. 

We have unique scale and capabilities, and are expanding our portfolio of 
products and services into growth areas such as unified communications, 
cloud & security, and IoT. 

African Consumer
We provide a range of mobile services, enabling customers to call, text 
and access data. The demand for mobile data is growing rapidly driven by 
the lack of fixed broadband access and by increased smartphone penetration.

Together with Vodacom’s VodaPay super-app and the M-Pesa payment 
platform, we are the leading provider of financial services, as well as 
business and merchant services in Africa.

Our products and services
Core connectivity products and services in fixed and mobile account 
for the majority of our revenue. However, we are constantly expanding 
our portfolio into high return growth areas, such as digital services, 
the Internet of Things (‘IoT’) and financial services, that leverage and 
complement our core connectivity business.

Service revenue
Core connectivity 
Core connectivity 
Growth platforms 
Growth platforms 
  Digital services 
  Digital services 

IoT 
IoT 
Financial services 
Financial services 

87%
87%
13%
13%
10%
10%
2%
2%
1%
1%

Service revenue

€38.2bn

 
 
 
 
Strategic report

Governance

Financials

Other information

3

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

How we are structured

Where we operate and what we sell

How we govern

How we measure success

We recognise the importance of local, in-market scale 

Our retail and service operations are split across 

and capabilities, but also drive further value from our 

three broad business lines: Europe Consumer, 

Our business model is underpinned by our strong 
governance and risk management framework.

We track a range of measures that reflect our financial, 
operational and strategic progress and performance.

Governance
The Board held seven scheduled meetings this year to discuss key strategic 
matters, our purpose and culture, our people and stakeholder interests.

Financial targets
The Group provides guidance on Adjusted EBITDAaL1 and Adjusted free 
cash flow1.

The Nominations and Governance Committee evaluates the 
composition and performance of the Board and ensures an appropriate 
balance of independence, skills, knowledge, experience and diversity. 

Senior management incentive plans include the following measures: 
organic service revenue; adjusted EBIT; adjusted free cash flow; customer 
appreciation metrics; relative total shareholder return; and ESG measures.

The Audit and Risk Committee provides effective governance 
over the appropriateness of financial reporting of the Group, including 
the adequacy of related disclosures, the performance of the internal audit 
function and the external auditor and oversight of the Group’s systems of 
internal control, risk management framework and compliance activities. 

The Remuneration Committee advises the Board on policies for executive 
remuneration and reward packages for individual Executive Directors. 
The Committee also oversees general pay practices across the Group.

The Environmental, Social and Governance (‘ESG’) Committee 
oversees our ESG programme, including our purpose pillars, sustainability 
and responsible business practices, and our contribution to the societies 
we operate in under our social contract. 

Read more on  
pages 80 to 92

Click or scan to watch our Chairman and Non-Executive 
Directors speak about their roles in short video 
interviews: investors.vodafone.com/videos

Risk management
Risks are not static and as the environment changes, so do risks – some 
diminish or increase, while new risks appear. We continuously review and 
improve our risk processes in order to ensure that the Company has the 
appropriate level of support in meeting its strategic objectives.

Our risk framework clearly defines roles and responsibilities, and sets 
out a consistent end-to-end process for identifying and managing risks. 
We have embedded the risk framework across the Group as this allows 
us to take a holistic approach and to make meaningful comparisons. 
Our approach is continuously enhanced, enabling more dynamic risk 
detection, modelling of risk interconnectedness and the use of data, 
all of which are improving our risk visibility and our responses.

Our Board oversees principal and emerging risks, which are reported 
to the various management committees and the Board throughout the 
year. Additionally, risk owners are invited to present in-depth reviews to 
ensure that risks are managed within the defined tolerance levels.

Read more on  
pages 59 to 67

Read more on  
pages 110 to 112

Return on capital employed (‘ROCE’) 
This is a key focus for the Group and reflects how efficiently we are 
generating profit with the capital we deploy. Our goal is for ROCE to 
exceed our cost of capital through consistent revenue growth, ongoing 
margin expansion, strong cash flow conversion, and disciplined allocation 
of capital.

Read more on  
page 32

Operational metrics
We have a number of commercial metrics that are used to monitor 
our progress against our key strategic priorities and reflect the strong 
underlying momentum across the business.

Read more on  
page 16

Social contract
We monitor the success we have in shaping a healthier industry structure 
that is pro-investment, supportive of returns, and helps build a resilient, 
inclusive and sustainable digital society.

Read more on  
pages 6 and 9

Sustainability metrics
Our metrics are aligned to the three pillars of our purpose and the 
individual initiatives that underpin each pillar.

 – Inclusion for All: Rural connectivity, our commercial propositions for 

equality, and workplace equality.

 – Planet: Our carbon footprint across our full value chain, enabling our 

customers to reduce their own emissions, and e-waste.

 – Digital Society: Supporting SME and the digitalisation of critical 

sectors, such as agriculture and healthcare.

Read more on  
pages 34 to 45

Click or scan to watch our privacy and  
cyber experts explain how we protect 
customer data and our networks:  
investors.vodafone.com/videos

Click or scan to watch short videos showing 
how we help improve digital inclusion and 
how we plan to reach net zero by 2040: 
investors.vodafone.com/videos

Note: 
1.  Adjusted EBITDAaL and Adjusted free cash flow are non-GAAP measures. See ’Non-GAAP measures’ on page 223 for more information.

2

Vodafone Group Plc   

Annual Report 2022

About Vodafone

A new generation connectivity  

and digital services provider

Group scale and breadth of our footprint.

Vodafone Business and Africa Consumer. 

Our biggest market is Germany.

Infrastructure assets 

Share of service revenue

Europe  

Consumer

52%

Vodafone 

Business

African 

Consumer

27% 

16% 

Passive mobile

Active mobile

Fixed network

€16.2bn

>180,000

1.6m 

market capitalisation1

radios2

kilometres of fibre 

and coaxial3

Shared operations 

Supplier 

management

>€600m

savings p.a.

Network & digital 

Inter-network 

operations

operations

>€400m 

>€250m 

savings p.a.

revenue and  

savings p.a.

Growth platforms 

Retail & service

Europe 

Consumer

€20bn 

service revenue

Vodafone  

Business

€10bn 

service revenue

Africa 

Consumer

€6bn 

service revenue

Notes:

1.  Market capitalisation at 31 March 2022.

2.  Group including VodafoneZiggo and Safaricom.

3.  Group including Safaricom.

4.  Africa including 100% Safaricom.

Europe Consumer

We provide a range of market leading mobile and fixed-line connectivity 

services in all of our European markets, enabling customers to reliably call, 

text and access data on their mobile devices, or access broadband, TV and 

voice services at home. 

Our converged plans combine these offerings, providing simplicity and 

better value for our customers. Other value added services include our 

Consumer IoT propositions, as well as security and insurance products.

Vodafone Business

We serve private and public sector customers of all sizes with a broad 

range of connectivity services, supported by our dedicated global network. 

We have unique scale and capabilities, and are expanding our portfolio of 

products and services into growth areas such as unified communications, 

cloud & security, and IoT. 

African Consumer

business and merchant services in Africa.

Our products and services

Core connectivity products and services in fixed and mobile account 

for the majority of our revenue. However, we are constantly expanding 

our portfolio into high return growth areas, such as digital services, 

the Internet of Things (‘IoT’) and financial services, that leverage and 

complement our core connectivity business.

Service revenue

Core connectivity 

Core connectivity 

Growth platforms 

Growth platforms 

  Digital services 

  Digital services 

IoT 

IoT 

Financial services 

Financial services 

87%

87%

13%

13%

10%

10%

2%

2%

1%

1%

Service revenue

€38.2bn

Digital services

Internet of Things

Financial services

>50m

150m 

52.4m 

We provide a range of mobile services, enabling customers to call, text 

and access data. The demand for mobile data is growing rapidly driven by 

the lack of fixed broadband access and by increased smartphone penetration.

Customers subscribed 

IoT SIM connections

to a digital service

(FY21: 123 million)

M-Pesa customers4

(FY21: 48.3 million)

Together with Vodacom’s VodaPay super-app and the M-Pesa payment 

platform, we are the leading provider of financial services, as well as 

 
 
 
 
4

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Financial and non-financial performance
Key Performance Indicators

Our progress

We measure our success by tracking key performance indicators that reflect  
our strategic, operational and financial progress and performance.

Financial results summary
Group revenue
Group service revenue
Operating profit/(loss)
Adjusted EBITDAaL1
Profit/(loss) for the financial year
Basic earnings/(loss) per share
Adjusted basic earnings per share1
Cash inflow from operating activities
Adjusted free cash flow 1 
Borrowings less cash & cash equivalents
Net debt 1 
Total dividends per share

Customer commitments
Best connectivity products and services
Europe mobile contract customers3
Europe broadband customers3
Europe Consumer converged customers3
Europe mobile contract customer churn
Africa mobile customers5
Africa data users5
Business service revenue growth6
Leading innovation in digital services
Europe TV subscribers3
IoT SIM connections 
Africa M-Pesa customers5
Africa M-Pesa transaction volume5
Outstanding digital experiences
Digital channel sales mix7
End-to-end TOBi completion rate8,9

Enabling strategies
Leading gigabit networks 
5G available in European cities3
Europe on-net gigabit capable connections3
Europe on-net NGN broadband penetration3
Simplified and most efficient operator
Pre-tax return on capital employed 1,10
Post-tax return on capital employed 1,10
Europe markets where 3G switched off 3

2022
45,580
€m
38,203
€m
5,664
€m
15,208
€m
2,624
€m
7.20
€c
11.03
€c
18,081
€m
5,437
€m
€m
(62,596)
€m (41,578)
9.00
€c

2021
43,809
37,141
5,097
14,386
536
0.38
8.08
17,215
5,019
(61,939)
(40,543)
9.00

2022

2021

million
million
million
%
million
million
%

million
million
million
billion

%
%

#
million
%

%
%
#

66.4
25.6
9.0
13.6
184.5
89.9
0.8

21.9
150.1
52.4
19.9

25
42.9

2022

294
48.5
30

7.2
5.0
4

65.4
25.6
7.9
13.7
178.0
84.9
(0.6)

22.2
123.3
48.3
15.2

26
34.6

2021

240
43.7
30

5.5
3.9
3

2020
44,974
37,871
4,099
14,881
(455)
(3.13)
5.60
17,379
5,700
(61,368)2
(42,047) 2 

9.00

2020

64.4
25.0
7.2
14.64
168.4
82.6
0.8

22.1
102.9
41.5
12.2

21
–

2020

97
31.9
30

6.3
3.9
1

Notes:
1.  These line items are alternative performance measures which are non-GAAP measures. 

See ’Non-GAAP measures’ on page 223 for more information.

2.  FY20 borrowings and net debt has been aligned to the FY21 presentation which excludes 

derivative movements in cash flow hedging reserves.
Including VodafoneZiggo.

3. 
4.  Excluding the impact of inactive data only SIM losses in Italy during Q3 and Q4 FY20.
5.  Africa including Safaricom.

6.  Organic growth. See page 223 for more information.
7.  Based on Germany, Italy, UK and Spain only.
8.  Group excluding Egypt.
9.  Defined as percentage of total customer contacts resolved without human interaction 

through TOBi.

10. We calculate two ROCE measures: i) Pre-tax ROCE for controlled operations only, and ii) Post-tax 
ROCE which also includes our share of adjusted results in equity accounted associates and joint 
ventures. See pages 230 and 231 for more information.

4

Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

5

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Financial and non-financial performance

Key Performance Indicators

Our progress

We measure our success by tracking key performance indicators that reflect  

our strategic, operational and financial progress and performance.

Financial results summary

Group revenue

Group service revenue

Operating profit/(loss)

Adjusted EBITDAaL1

Profit/(loss) for the financial year

Basic earnings/(loss) per share

Adjusted basic earnings per share1

Cash inflow from operating activities

Adjusted free cash flow 1 

Borrowings less cash & cash equivalents

Net debt 1 

Total dividends per share

Customer commitments

Best connectivity products and services

Europe mobile contract customers3

Europe broadband customers3

Europe Consumer converged customers3

Europe mobile contract customer churn

Africa mobile customers5

Africa data users5

Business service revenue growth6

Leading innovation in digital services

Europe TV subscribers3

IoT SIM connections 

Africa M-Pesa customers5

Africa M-Pesa transaction volume5

Outstanding digital experiences

Digital channel sales mix7

End-to-end TOBi completion rate8,9

Enabling strategies

Leading gigabit networks 

5G available in European cities3

Europe on-net gigabit capable connections3

Europe on-net NGN broadband penetration3

Simplified and most efficient operator

Pre-tax return on capital employed 1,10

Post-tax return on capital employed 1,10

Europe markets where 3G switched off 3

2022

45,580

38,203

5,664

15,208

2,624

7.20

11.03

18,081

5,437

(62,596)

2021

43,809

37,141

5,097

14,386

536

0.38

8.08

17,215

5,019

(61,939)

(40,543)

2020

44,974

37,871

4,099

14,881

(455)

(3.13)

5.60

17,379

5,700

(61,368)2

(42,047) 2 

€m (41,578)

9.00

2022

66.4

25.6

9.0

13.6

184.5

89.9

0.8

21.9

150.1

52.4

19.9

25

42.9

2022

294

48.5

30

7.2

5.0

4

9.00

2021

65.4

25.6

7.9

13.7

178.0

84.9

(0.6)

22.2

123.3

48.3

15.2

26

34.6

2021

240

43.7

30

5.5

3.9

3

9.00

2020

64.4

25.0

7.2

14.64

168.4

82.6

0.8

22.1

102.9

41.5

12.2

21

–

2020

97

31.9

30

6.3

3.9

1

€m

€m

€m

€m

€m

€c

€c

€m

€m

€m

€c

million

million

million

million

million

%

%

million

million

million

billion

million

%

%

#

%

%

%

#

Notes:

6.  Organic growth. See page 223 for more information.

1.  These line items are alternative performance measures which are non-GAAP measures. 

7.  Based on Germany, Italy, UK and Spain only.

See ’Non-GAAP measures’ on page 223 for more information.

2.  FY20 borrowings and net debt has been aligned to the FY21 presentation which excludes 

derivative movements in cash flow hedging reserves.

8.  Group excluding Egypt.

through TOBi.

9.  Defined as percentage of total customer contacts resolved without human interaction 

3. 

Including VodafoneZiggo.

5.  Africa including Safaricom.

4.  Excluding the impact of inactive data only SIM losses in Italy during Q3 and Q4 FY20.

10. We calculate two ROCE measures: i) Pre-tax ROCE for controlled operations only, and ii) Post-tax 

ROCE which also includes our share of adjusted results in equity accounted associates and joint 

ventures. See pages 230 and 231 for more information.

Purpose, sustainability and responsible business

We want to enable an inclusive and sustainable digital society. To underpin the delivery of our purpose, 
we ensure that we operate in a responsible way. Acting lawfully and with integrity is critical to our  
long-term success.

Our people
Average number of employees and contractors1
Employee engagement index 2
Employee turnover rate (voluntary)
Women on the Board
Women in management and senior leadership roles
Women in total workforce

Inclusion for All
4G population coverage (outdoor 1Mbps) – Europe 
4G population coverage (outdoor 1Mbps) – Africa 5
Estimated number of additional female customers in Africa 7 & Turkey since 2016

Planet8
Energy use
Total electricity cost
Total energy use
Energy use on base stations & technology centres
Purchased electricity from renewable sources (Group) 
Purchased electricity from renewable sources (Europe)
Greenhouse gas emissions (‘GHGs’)
Total Scope 1 and Scope 2 GHG emissions (market-based method)
Total Scope 3 GHG emissions
Total customer emissions avoided due to our IoT platform
Waste
Total waste (including hazardous waste)
Network waste recovered and recycled

Digital Society
Cumulative V-Hub unique users
Connected Farmer users

Responsible business
Code of Conduct
Completed ‘Doing What’s Right’ employee training 
Number of ‘Speak Up’ reports
Health & safety
Number of lost-time employee incidents 
Lost time incident rate per 1,000 employees 
Responsible supply chain
Total spend
Direct suppliers
Number of site assessments (conducted by Vodafone or Joint Audit Cooperation)
Tax and economic contribution
Total tax and economic contribution 9

thousand
%
%
%
%
%

%
%
million

€m
GWh
%
% 
% 

m tonnes CO2e
 m tonnes CO2e
m tonnes CO2e

metric tonnes
%

million
million

%
#

#
#

€bn
thousand
#

€bn

2022
104
73
14
50
32
40

2022
983
65
21.6

2021
105
74
8
45
32
40

2021
984
62
15.9

2020
104
77
12
42
31
39

2020
974
536
9.6

2022

2021

2020

846
5,926
96
77
96

1.09
9.2
15.6

8,800
99

2022
3.6
2.9

2022

89
642

12
0.11

24
9
71

–

760
5,997
96
55
79

1.42
9.4
7.1

7,900
99

2021
1.1
2.1

2021

84
623

7
0.06

24
11
76

9.6

–
5,897
95
23
33

2.01
9.5
6.9

9,500
99

2020
–
–

2020

92
602

33
0.35

24
11
74

9.4

Notes:
1.  Calculation considers employee pro-rated headcount.
2.  Our employee engagement index is based on a weighted average index of responses to 

three questions: satisfaction working at Vodafone, experiencing positive emotions at work, 
and recommending us as an employer.

Includes Vodafone Ziggo.

3.  Excluding Vodafone Ziggo and including Turkey.
4. 
5.  Based on coverage in Africa, including Egypt and Ghana. Excludes Safaricom. 
6.  Excludes Ghana.

7.  Africa including Egypt, Ghana and Safaricom. 
8.  Data calculated using local market actual or estimated data sources from invoices, purchasing 

9. 

requisitions, direct data measurement and estimations. Carbon emissions calculated in line with 
GHG Protocol standards. Scope 2 emissions are reported using the market-based methodology. 
For full methodology see our ESG Addendum 2022.
Includes direct taxes, non-taxation based revenue mechanisms, such as payments for the 
right to use spectrum, and indirect taxes collected on behalf of governments around the world, 
excludes joint ventures and associates. Our tax report for 2022 will be published in the next 
year following the submission of our tax returns and payment of all applicable taxes. For more 
information, refer to our Tax and Economic Contribution reports, available at: vodafone.com/tax.

6

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Chairman’s message 
Enabling a digital society in Europe and Africa

As society begins to recover from the COVID-19 pandemic 
and with the backdrop of the war in Ukraine very much in 
our minds, it is more important than ever to bring people 
together, and to work together to advance and improve 
the world we live in. This is at the heart of our purpose 
– ‘we connect for a better future’ with our networks, 
services and platforms increasingly being at the heart 
of global society. 

As I reflect back on my first full year as the Chairman of your Vodafone Board, 
I am proud of how our colleagues have navigated the pandemic and supported 
the societies in which we operate. It is also clear that our growth strategy 
is working, notwithstanding the overall economic impacts of COVID-19. 
I am confident that we are in a strong position to meet the challenges and 
opportunities ahead. The key is that we continue to execute consistently and 
improve returns for our shareholders at pace. This is a main area of focus for 
your Board and I’m pleased with the progress we have made this year. 

Consistent financial performance 
Our FY22 financial results demonstrate the sustainable and broad-based 
growth engine that we are building at Vodafone. We reported growth 
in revenue, profits, cash flow and return on capital this year – therefore 
already delivering against our medium-term financial ambitions.

Total revenue increased by 4% to €45.6 billion, with Group organic service 
revenue growing by 2.6% this year. This was driven by consistent growth 
across both Europe and Africa. Combined with our ongoing cost efficiency 
measures, as we continue to leverage the benefits of our Group scale, 
this drove a 5% increase in Adjusted EBITDAaL. I’m also encouraged to 
see a marked improvement in return on capital employed (‘ROCE’), a key 
metric for the Group, which improved by 1.7 percentage points to 7.2% on 
a pre-tax basis. Group operating profit increased by 11% to €5.7 billion and 
basic earnings per share increased to 7.20 eurocents.

This good financial performance and our robust financial position lead us to 
declare a total dividend per share of 9.0 eurocents for the year, implying a 
final dividend per share of 4.5 eurocents which will be paid on 5 August 2022 
following shareholder approval at our Annual General Meeting (‘AGM’). 

Board diversity
I strongly believe that diversity in all its forms leads to more productive 
and balanced Board discussions. I am therefore delighted to welcome 
Deborah Kerr as a Non-Executive Director. A further three Non-Executive 
Directors, Stephen Carter, Delphine Ernotte Cunci and Simon Segars, will 
also be appointed to the Board following our AGM, subject to shareholder 
approval. These appointments further improve the composition of our Board. 
Deborah has extensive experience of the technology sector and a track 
record of successfully transforming global enterprise software and service 
companies across various industries. Stephen has a track record of value 
creation across a variety of industries and he has extensive commercial and 
regulatory experience in the telecoms sector. Delphine has considerable 
experience in the telecommunications sector and, more recently, in media and 
technology. Simon brings significant experience and insights on technology 
trends and how these are reshaping industry landscapes. 

Over the next 18 months there will be a number of scheduled retirements 
from the Board. As part of this natural refresh, my ambition is to further 
enhance the Board’s experience within the telecommunications and 
technology sectors, reflecting the strategic priorities of the Group. I look 
forward to updating you on our progress over the next year.

ESG Committee
ESG is at the core of our purpose and is central to everything that we do. 
Last year, I announced our intention to create a new ESG Committee to 
oversee our strategy and monitor our progress in this key area. I am delighted to 
say the Committee has now been established and held its first two meetings 
during FY22, as well as meeting jointly with the Audit and Risk Committee 

to review our ESG disclosures in this Annual Report. I believe this enhanced 
oversight of ESG matters will support the long-term success of Vodafone.

Supporting Europe and Africa’s digital ambitions 
Digital connectivity, services and technologies are transforming the way 
our economies and societies function. Increasingly, digitalisation does 
not only determine the competitiveness of companies, but also of 
nations and continents. 

Europe is at the cusp of embracing next-generation digital connectivity, 
such as 5G, to remain globally competitive and maintain its leadership 
in key industrial sectors. 

We are ready to play our part. Europe’s success on its digital transition 
will be our success. We also believe more can and should be done in 
partnership with governments, in line with our social contract. Such 
partnerships should build on our collective strengths, but also be honest 
about our starting point. Despite the ever-growing importance of fast and 
reliable connectivity, Europe is increasingly lagging behind other regions 
on 5G, not only pioneering nations like South Korea, Japan and US but 
also Australia and China. In fact, Europe is at risk of missing its own 
Digital Decade targets. 

Vodafone is firmly committed to delivering Europe’s digital ambitions, 
ensuring it remains truly competitive for the future. However, if Europe is 
to avoid being left behind, modernising and investing in its critical digital 
connectivity infrastructure must be a top priority. All policies should now 
be tuned to serve this overarching objective. 

We see encouraging signs of improving policy in some of our markets, 
which is most welcomed. EU Recovery Funding (‘ERF’) is also providing 
an important stepping-stone to accelerate digital investments in Europe. 
However, in the absence of a comprehensive policy approach to promote 
digital connectivity, any such government funding will only partially 
address the growing investment gaps. 

Meanwhile, in Africa, smartphone penetration, 4G connectivity and financial 
inclusion through mobile technology will accelerate its sustainable 
development and help diversify its economies. However, most African 
countries have yet to begin the rollout of 5G and fibre broadband. Investment 
in next-generation connectivity and digital services can act as the springboard 
for further economic development, to help close the economic divide 
with Europe, North America and East Asia. As Europe is set to benefit 
from the ERF, we are exploring partnerships with international financial 
institutions to identify similar co-funding opportunities in Africa.

Our social contract underpins our approach to partner with governments 
across Europe and Africa to ensure our societies are truly fit for the 
digital age. This will enable the conditions that support a more sustainable, 
pro-investment environment, in turn safeguarding our economies’ global 
competitiveness in an increasingly 5G world.

Outlook
On behalf of the Board, I would like to thank all of our colleagues who 
have continued to work tirelessly to support our customers and society 
– ensuring they remain reliably connected, as well as our shareholders 
for their continued support. As we enter FY23, we will continue to execute 
on our strategy at pace, building on the good momentum we achieved 
this year. While the external environment remains uncertain, we are 
well equipped to respond to the challenges that may come, and we will 
continue to play a key role in supporting the development of the societies 
in which we operate.

Jean-François van Boxmeer
Chairman

Scan or click to watch our Chairman, Jean-François  
van Boxmeer, share his views on Vodafone: 
investors.vodafone.com/videos

Strategic report

Governance

Financials

Other information

7

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Chief Executive’s statement
Good financial performance with growth 
in revenues, profits and cash flows
We delivered a good financial performance in the 
year with growth in revenues, profits and cash flows, 
in line with our medium-term financial ambitions. 
Our organic growth underpinned a step-change in our 
return on capital, which improved by 170bps to 7.2%. 

Scan or click to watch our Chief Executive,  
Nick Read, summarise our performance this year:  
investors.vodafone.com/videos

Whilst we are not immune to the macroeconomic challenges in Europe 
and Africa, we are positioned well to manage them and we expect to 
deliver a resilient financial performance in the year ahead.

Our near-term operational and portfolio priorities remain unchanged from 
those communicated 6 months ago. We are focused on improving the 
commercial performance in Germany, actively pursuing opportunities 
with Vantage Towers and strengthening our market positions in Europe. 
These actions, together with the simplification of our portfolio and the 
ongoing delivery of our organic growth strategy, will create further value 
for our shareholders.

Nick Read
Chief Executive

Clear near-term operational priorities

Strengthen commercial 
momentum in Germany

Accelerate operational 
transformation in Spain

The largest  
Gigabit footprint  
in Germany with
23.8m
homes reached with 
1Gb per second speed 
fixed line connectivity

Effective second brand 
Lowi, with
1.5m
mobile customers

Compelling  
convergence  
opportunity with only
16%
of our fixed connectivity 
customers also taking a 
mobile product

Our 5G network  
is now available to 

>45m
customers across  
the country

Strong Business 
position with 
c.32%
mobile customer  
market share

Structural 
opportunities with
€0.2bn
reduction in customer 
costs over three years

Position Vodafone 
Business to maximise 
EU recovery funding 
opportunities

Market-leading  
position in  
Business connectivity 
>30%
mobile revenue market 
share across our three 
largest European markets

Strong track record 
in Business digital 
services with
>15%
growth in IoT and cloud & 
security product revenues

Invested in new 
products and digital 
services, with
€1.5bn
capex investment in 
growth areas in FY22

6

Vodafone Group Plc   

Annual Report 2022

Chairman’s message 

Enabling a digital society in Europe and Africa

As society begins to recover from the COVID-19 pandemic 

and with the backdrop of the war in Ukraine very much in 

our minds, it is more important than ever to bring people 

together, and to work together to advance and improve 

the world we live in. This is at the heart of our purpose 

– ‘we connect for a better future’ with our networks, 

services and platforms increasingly being at the heart 

of global society. 

As I reflect back on my first full year as the Chairman of your Vodafone Board, 

I am proud of how our colleagues have navigated the pandemic and supported 

the societies in which we operate. It is also clear that our growth strategy 

is working, notwithstanding the overall economic impacts of COVID-19. 

I am confident that we are in a strong position to meet the challenges and 

opportunities ahead. The key is that we continue to execute consistently and 

improve returns for our shareholders at pace. This is a main area of focus for 

your Board and I’m pleased with the progress we have made this year. 

to review our ESG disclosures in this Annual Report. I believe this enhanced 

oversight of ESG matters will support the long-term success of Vodafone.

Supporting Europe and Africa’s digital ambitions 

Digital connectivity, services and technologies are transforming the way 

our economies and societies function. Increasingly, digitalisation does 

not only determine the competitiveness of companies, but also of 

nations and continents. 

Europe is at the cusp of embracing next-generation digital connectivity, 

such as 5G, to remain globally competitive and maintain its leadership 

in key industrial sectors. 

We are ready to play our part. Europe’s success on its digital transition 

will be our success. We also believe more can and should be done in 

partnership with governments, in line with our social contract. Such 

partnerships should build on our collective strengths, but also be honest 

about our starting point. Despite the ever-growing importance of fast and 

reliable connectivity, Europe is increasingly lagging behind other regions 

on 5G, not only pioneering nations like South Korea, Japan and US but 

also Australia and China. In fact, Europe is at risk of missing its own 

Consistent financial performance 

Digital Decade targets. 

Our FY22 financial results demonstrate the sustainable and broad-based 

Vodafone is firmly committed to delivering Europe’s digital ambitions, 

growth engine that we are building at Vodafone. We reported growth 

in revenue, profits, cash flow and return on capital this year – therefore 

already delivering against our medium-term financial ambitions.

ensuring it remains truly competitive for the future. However, if Europe is 

to avoid being left behind, modernising and investing in its critical digital 

connectivity infrastructure must be a top priority. All policies should now 

Total revenue increased by 4% to €45.6 billion, with Group organic service 

be tuned to serve this overarching objective. 

revenue growing by 2.6% this year. This was driven by consistent growth 

We see encouraging signs of improving policy in some of our markets, 

across both Europe and Africa. Combined with our ongoing cost efficiency 

which is most welcomed. EU Recovery Funding (‘ERF’) is also providing 

measures, as we continue to leverage the benefits of our Group scale, 

this drove a 5% increase in Adjusted EBITDAaL. I’m also encouraged to 

an important stepping-stone to accelerate digital investments in Europe. 

However, in the absence of a comprehensive policy approach to promote 

see a marked improvement in return on capital employed (‘ROCE’), a key 

digital connectivity, any such government funding will only partially 

metric for the Group, which improved by 1.7 percentage points to 7.2% on 

address the growing investment gaps. 

a pre-tax basis. Group operating profit increased by 11% to €5.7 billion and 

basic earnings per share increased to 7.20 eurocents.

Meanwhile, in Africa, smartphone penetration, 4G connectivity and financial 

inclusion through mobile technology will accelerate its sustainable 

This good financial performance and our robust financial position lead us to 

development and help diversify its economies. However, most African 

declare a total dividend per share of 9.0 eurocents for the year, implying a 

countries have yet to begin the rollout of 5G and fibre broadband. Investment 

final dividend per share of 4.5 eurocents which will be paid on 5 August 2022 

in next-generation connectivity and digital services can act as the springboard 

following shareholder approval at our Annual General Meeting (‘AGM’). 

Board diversity

I strongly believe that diversity in all its forms leads to more productive 

and balanced Board discussions. I am therefore delighted to welcome 

Deborah Kerr as a Non-Executive Director. A further three Non-Executive 

Directors, Stephen Carter, Delphine Ernotte Cunci and Simon Segars, will 

also be appointed to the Board following our AGM, subject to shareholder 

approval. These appointments further improve the composition of our Board. 

Deborah has extensive experience of the technology sector and a track 

record of successfully transforming global enterprise software and service 

companies across various industries. Stephen has a track record of value 

creation across a variety of industries and he has extensive commercial and 

regulatory experience in the telecoms sector. Delphine has considerable 

experience in the telecommunications sector and, more recently, in media and 

technology. Simon brings significant experience and insights on technology 

trends and how these are reshaping industry landscapes. 

from the Board. As part of this natural refresh, my ambition is to further 

enhance the Board’s experience within the telecommunications and 

technology sectors, reflecting the strategic priorities of the Group. I look 

forward to updating you on our progress over the next year.

ESG Committee

ESG is at the core of our purpose and is central to everything that we do. 

Last year, I announced our intention to create a new ESG Committee to 

oversee our strategy and monitor our progress in this key area. I am delighted to 

say the Committee has now been established and held its first two meetings 

during FY22, as well as meeting jointly with the Audit and Risk Committee 

for further economic development, to help close the economic divide 

with Europe, North America and East Asia. As Europe is set to benefit 

from the ERF, we are exploring partnerships with international financial 

institutions to identify similar co-funding opportunities in Africa.

Our social contract underpins our approach to partner with governments 

across Europe and Africa to ensure our societies are truly fit for the 

digital age. This will enable the conditions that support a more sustainable, 

pro-investment environment, in turn safeguarding our economies’ global 

competitiveness in an increasingly 5G world.

Outlook

On behalf of the Board, I would like to thank all of our colleagues who 

have continued to work tirelessly to support our customers and society 

– ensuring they remain reliably connected, as well as our shareholders 

for their continued support. As we enter FY23, we will continue to execute 

on our strategy at pace, building on the good momentum we achieved 

this year. While the external environment remains uncertain, we are 

continue to play a key role in supporting the development of the societies 

in which we operate.

Jean-François van Boxmeer

Chairman

Scan or click to watch our Chairman, Jean-François  

van Boxmeer, share his views on Vodafone: 

investors.vodafone.com/videos

Over the next 18 months there will be a number of scheduled retirements 

well equipped to respond to the challenges that may come, and we will 

8

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Market and strategy
Operating in a rapidly changing industry 

Mega trends

Our stakeholders

The long-term trends that are shaping our industry 
and driving new growth opportunities.

The demands of our stakeholders are 
continuously evolving. Engaging with them 
regularly is fundamental to how we operate.

Digital services and next-generation connectivity are increasingly central to 
everything we do – and will be the driving forces that redefine relationships 
between sectors, employers, employees, customers, and friends and 
family. There are a number of mega trends which we believe will shape 
our industry in the years ahead.

Hybrid working
Last year’s trend of remote working has seen a subtle shift and 
hybrid working is now becoming a permanent feature of the modern 
working environment. The continued investment in reliable, high-speed 
connections for both businesses and consumers has proved to be a key 
factor in this transition.

Connected devices
The demand for connected devices, beyond smartphones, is growing 
rapidly. The Internet of Things (‘IoT’) is expected to drive huge operational 
efficiencies, deliver real-time information, and can be applied to a broad 
range of use cases. An increasing number of connected devices are also 
communicating and trading with each other, which presents businesses 
with exciting opportunities to compete in new online markets (the 
‘Economy of Things’).

Adoption of cloud technology
Businesses and consumers are increasingly moving away from using 
their own hardware and device-specific software and instead using more 
efficient, shared capacity and services over the cloud.

Digital and green transformation for the private and public sector
The European Union has launched a series of funding programmes with 
€723.8 billion available under the banner ‘NextGenerationEU’. This includes 
a Recovery and Resilience facility, which combines €385.8 billion of loans 
and €338 billion of grants available to European Union Member States. 
Of these grants, approximately 70% are being allocated to European 
Union Member States in which Vodafone has an operating presence. 
These grants are planned to be 70% committed by the end of 2022. 
The range of funding presents a direct and indirect opportunity given 
that at least 20% of the total funding is planned to support the European 
Commission’s digital transformation agenda. In order to remain competitive 
and fulfil their social and environmental commitments, companies are 
also increasingly looking to digitalise their operations to become more 
efficient and reduce their environmental impact.

Digital payments and financial services
The trend towards more digital forms of payment is growing, with a 
broader range of financial services now being delivered through apps 
and online. In Africa, the growth in smartphone penetration is allowing 
consumers to access digital financial services for the first time, enabling 
money transfers, loans, insurance and even merchant payments.

Click or scan to watch our digital services  
and experiences investor briefing: 
investors.vodafone.com/digital-services

Our customers1
We are focused on deepening our 
engagement with our customers to 
develop long-term valuable and sustainable 
relationships. Vodafone is one of the largest 
mobile and fixed network operators in Europe 
and a leading global IoT connectivity provider. 
We have millions of customers across Europe 
and Africa, ranging from individual consumers 
to large multinational corporates.

Our people
Our people are critical to the successful 
delivery of our strategy. It is essential they 
are engaged and embrace our purpose 
and values. 

Our suppliers
Our suppliers provide us with the products 
and services we need to deliver our strategy 
and connect our customers. In total we have 
around 9,000 suppliers who partner with us, 
ranging from start-ups and small businesses 
to large multinational companies.

Our local communities  
and non-governmental 
organisations (‘NGOs’)
We believe the long-term success of our 
business is closely tied to the success of 
the communities in which we operate. We 
interact with local communities and NGOs, 
seeking to be a force for good wherever 
we operate.

Government and regulators
Our relationship with governments and 
regulators is important to ensure policies are 
developed in the interests of our customers 
and the industry, while also enabling them 
to better understand the positive impact 
we can have on the environment and 
communities we operate in.

Our investors
Our investors include individual and 
institutional shareholders, as well as debt 
investors. We maintain an active dialogue 
with our investors through our extensive 
investor relations programme.

323m
mobile customers

28m
broadband customers

22m
TV customers

104,000
employees and 
contractors

9,000
suppliers

€3m
donated in 
contributions and 
services in-kind in 
response to the war 
in Ukraine

€9.6bn
total tax and 
economic 
contribution  
in 2021

1,400
interactions 
with institutional
investors in FY22

Read more  
on pages 12 to 13

Note:
1. 

Includes VodafoneZiggo and Safaricom.

Read more  
on pages 14 to 15

Strategic report

Governance

Financials

Other information

9

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

8

Vodafone Group Plc   

Annual Report 2022

Market and strategy

Operating in a rapidly changing industry 

Mega trends

Our stakeholders

Our progress

The long-term trends that are shaping our industry 

The demands of our stakeholders are 

and driving new growth opportunities.

continuously evolving. Engaging with them 

regularly is fundamental to how we operate.

Our strategy focuses on driving shareholder returns through growth. This will be delivered through three 
customer commitments and three enabling strategies, all of which work together towards realising our vision 
to become a new generation connectivity and digital services provider for Europe and Africa, enabling an 
inclusive and sustainable digital society. We have made strong progress and executed at pace during the year.

Digital services and next-generation connectivity are increasingly central to 

everything we do – and will be the driving forces that redefine relationships 

between sectors, employers, employees, customers, and friends and 

family. There are a number of mega trends which we believe will shape 

our industry in the years ahead.

Hybrid working

Last year’s trend of remote working has seen a subtle shift and 

hybrid working is now becoming a permanent feature of the modern 

working environment. The continued investment in reliable, high-speed 

connections for both businesses and consumers has proved to be a key 

factor in this transition.

Connected devices

The demand for connected devices, beyond smartphones, is growing 

rapidly. The Internet of Things (‘IoT’) is expected to drive huge operational 

efficiencies, deliver real-time information, and can be applied to a broad 

range of use cases. An increasing number of connected devices are also 

communicating and trading with each other, which presents businesses 

with exciting opportunities to compete in new online markets (the 

‘Economy of Things’).

Adoption of cloud technology

Businesses and consumers are increasingly moving away from using 

their own hardware and device-specific software and instead using more 

efficient, shared capacity and services over the cloud.

Digital and green transformation for the private and public sector

The European Union has launched a series of funding programmes with 

€723.8 billion available under the banner ‘NextGenerationEU’. This includes 

a Recovery and Resilience facility, which combines €385.8 billion of loans 

and €338 billion of grants available to European Union Member States. 

Of these grants, approximately 70% are being allocated to European 

Union Member States in which Vodafone has an operating presence. 

These grants are planned to be 70% committed by the end of 2022. 

The range of funding presents a direct and indirect opportunity given 

that at least 20% of the total funding is planned to support the European 

Commission’s digital transformation agenda. In order to remain competitive 

and fulfil their social and environmental commitments, companies are 

also increasingly looking to digitalise their operations to become more 

efficient and reduce their environmental impact.

Digital payments and financial services

The trend towards more digital forms of payment is growing, with a 

broader range of financial services now being delivered through apps 

and online. In Africa, the growth in smartphone penetration is allowing 

consumers to access digital financial services for the first time, enabling 

money transfers, loans, insurance and even merchant payments.

Click or scan to watch our digital services  

and experiences investor briefing: 

investors.vodafone.com/digital-services

Our customers1

We are focused on deepening our 

engagement with our customers to 

develop long-term valuable and sustainable 

relationships. Vodafone is one of the largest 

mobile and fixed network operators in Europe 

and a leading global IoT connectivity provider. 

We have millions of customers across Europe 

and Africa, ranging from individual consumers 

to large multinational corporates.

Our people

Our people are critical to the successful 

delivery of our strategy. It is essential they 

are engaged and embrace our purpose 

323m

mobile customers

28m

broadband customers

22m

TV customers

104,000

employees and 

contractors

and values. 

Our suppliers

Our suppliers provide us with the products 

and services we need to deliver our strategy 

and connect our customers. In total we have 

around 9,000 suppliers who partner with us, 

ranging from start-ups and small businesses 

to large multinational companies.

Our local communities  

and non-governmental 

organisations (‘NGOs’)

We believe the long-term success of our 

business is closely tied to the success of 

the communities in which we operate. We 

interact with local communities and NGOs, 

seeking to be a force for good wherever 

we operate.

Government and regulators

Our relationship with governments and 

regulators is important to ensure policies are 

developed in the interests of our customers 

and the industry, while also enabling them 

to better understand the positive impact 

we can have on the environment and 

communities we operate in.

Our investors

Our investors include individual and 

institutional shareholders, as well as debt 

investors. We maintain an active dialogue 

with our investors through our extensive 

investor relations programme.

9,000

suppliers

€3m

donated in 

contributions and 

services in-kind in 

response to the war 

in Ukraine

€9.6bn

total tax and 

economic 

contribution  

in 2021

1,400

interactions 

with institutional

investors in FY22

Read more  

on pages 12 to 13

Note:

1. 

Includes VodafoneZiggo and Safaricom.

Read more  

on pages 14 to 15

Our customer commitments 

Best connectivity products and services
Grow revenue through providing the best core connectivity products and  
services in each of our markets for both consumers and businesses. 

Leading innovation in digital services
Leveraging our unique platforms and partnering with leading technology firms  
to provide customers with a ‘best on Vodafone’ user experience.

Outstanding digital experiences
Using our leading digital architecture to provide a seamless customer experience 
across all channels – app, online, retail and physical delivery at home.

Our enabling strategies

Simplified and most efficient operator
Delivering further efficiencies through digital transformation, standardisation  
of products and procedures, and automation of processes at scale.

Social contract shaping digital society
Influencing policy and regulation to shape a more healthy industry structure,  
and build a resilient, inclusive and sustainable digital society.

Leading gigabit networks
Maintaining our leading gigabit networks as we provide our customers  
with the best connectivity products and ‘best on Vodafone’ user experience.

Flexible contract 
pricing structures in

5G launched 
and live in

3

markets

>300

cities across  
14 markets1

VodaPay ‘super-app’ 
now with

V-Hub  
supported

1.6m

registered users

2.5m

unique visitors
with digital tools

MyVodafone app  
used by

Super-WiFi  
launched in

52m

customers

4

countries

Pre-tax ROCE 
increased by

170bps

to 7.2%

Rational spectrum 
auctions in

3

markets during FY22

Cumulative European  
net opex savings2

€1.5bn

between FY19 and FY22

Encouraging start  
in accessing
EU Recovery 
Funding

Best/co-best  
network quality3 in

Marketable  
NGN homes of

13

markets

145m

across our footprint4

Our people strategy

Our people strategy accelerates our transformation, by seeking to create an inclusive environment for growth, where everyone has the opportunity 
to thrive. It is based on four pillars:

The Spirit of Vodafone

Diverse talent and future ready skills

Agile and efficient operating model

Digital and personalised experience

Notes:
1.  Group including VodafoneZiggo and Safaricom.
2.  Net OpEx savings Europe, Common Functions and Vantage Towers.

3.  Data lead/co-lead mobile network quality.
4.  Europe including VodafoneZiggo.

Scan or click to watch our Chief Executive,  
Nick Read, summarise our performance this year: 
investors.vodafone.com/videos

Read more about our people strategy 
on pages 21 to 23

10

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Business model
Structured for value creation

We have evolved our business model and organisational structures to operate in a more streamlined and agile 
matrix, recognising the importance of local, in-market scale and capabilities, as well as driving further value from 
the scale and breadth of our footprint. We manage our Group through four Group-wide operational layers.

Infrastructure assets

2

1

2

3

Shared operations

1. Supplier 
management

2. Network  
& digital 
operations

3. Inter-
network 
operations

Growth platforms

Our converged connectivity infrastructure is largely managed through 
three components: passive mobile, active mobile, and fixed and transport. 

1

2

3

Passive mobile: We manage over 100,000 towers across markets 
in Europe and Africa. Our European towers are primarily held and 
operated through Vantage Towers. 

Active mobile: We own and operate our own active mobile network, 
which includes more than 180,000 radios in Europe and Africa. 
We also have spectrum licences in all of our markets.

Fixed and transport: Our infrastructure comprises connectivity 
networks, mobile backhaul, and international terrestrial and submarine 
connections. The majority of our fixed connectivity networks are 
based on fibre infrastructure, particularly high-demand nodes.

1. We have consolidated our supplier management functions into a 

single unit, the Vodafone Procurement Company.

2. Our integrated IT operations, network operating centres and 
back-office activities provide standardisation across our markets.

3. Vodafone Roaming Services manages our global roaming 

relationships, Vodafone Carrier Services provides wholesale 
connectivity services, and our Partner Markets team extends our 
reach and builds strategic alliances with operators in 48 countries.

>50 million
Customers subscribing to a digital service

Digital services 
We deepen our customer relationships through our growth platforms 
which include Vodafone TV, home services, device lifecycle services and 
loyalty applications. 

150 million 

IoT SIM connections (FY21: 123 million)

Internet of Things
Our IoT service was established in 2008 and has grown to be the largest 
IoT connectivity provider globally.

52.4 million 
M-Pesa customers1 (FY21: 48.3 million) 

Financial services
Together with Vodacom’s own platform and our African payment 
platform M-Pesa, we provide a range of financial services, as well as 
business and merchant payment services.

Retail and customer service

€20 billion
Europe Consumer service revenue

€10 billion
Business service revenue

€6 billion
African Consumer service revenue

2.  Africa including 100% Safaricom.

Europe Consumer1
We are a leading converged connectivity provider in Europe, with nearly 
9 million converged customers, 114 million mobile connections and 
145 million marketable NGN broadband homes.

Vodafone Business
We serve over 6 million private and public sector customers of all sizes. 
We offer core connectivity services, as well as new technologies such as 
IoT, cloud & security, and unified communications.

African Consumer2
We are a leading provider of mobile data and financial services in Africa. 
We have 185 million mobile customers and enable access to financial 
services for 66 million people via our financial services platforms. 

Notes:
1. 

Including VodafoneZiggo.

Strategic report

Governance

Financials

Other information

11

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

10

Vodafone Group Plc   

Annual Report 2022

Business model

Structured for value creation

We have evolved our business model and organisational structures to operate in a more streamlined and agile 

matrix, recognising the importance of local, in-market scale and capabilities, as well as driving further value from 

the scale and breadth of our footprint. We manage our Group through four Group-wide operational layers.

We are organised to ensure the optimal balance 
between local agility and regional scale, which 
delivers significant benefits through standardisation.

Our disciplined approach to capital allocation 
and portfolio optimisation supports our  
mid-term ambitions. 

Balancing regional scale and local agility

Our approach

Infrastructure assets

2

2

1

3

Shared operations

1. Supplier 

management

2. Network  

& digital 

operations

3. Inter-

network 

operations

Growth platforms

Our converged connectivity infrastructure is largely managed through 

three components: passive mobile, active mobile, and fixed and transport. 

1

2

3

Passive mobile: We manage over 100,000 towers across markets 

in Europe and Africa. Our European towers are primarily held and 

operated through Vantage Towers. 

Active mobile: We own and operate our own active mobile network, 

which includes more than 180,000 radios in Europe and Africa. 

We also have spectrum licences in all of our markets.

Fixed and transport: Our infrastructure comprises connectivity 

networks, mobile backhaul, and international terrestrial and submarine 

connections. The majority of our fixed connectivity networks are 

based on fibre infrastructure, particularly high-demand nodes.

1. We have consolidated our supplier management functions into a 

single unit, the Vodafone Procurement Company.

2. Our integrated IT operations, network operating centres and 

back-office activities provide standardisation across our markets.

3. Vodafone Roaming Services manages our global roaming 

relationships, Vodafone Carrier Services provides wholesale 

connectivity services, and our Partner Markets team extends our 

reach and builds strategic alliances with operators in 48 countries.

Digital services 

loyalty applications. 

Internet of Things

>50 million

Customers subscribing to a digital service

We deepen our customer relationships through our growth platforms 

which include Vodafone TV, home services, device lifecycle services and 

150 million 

IoT SIM connections (FY21: 123 million)

IoT connectivity provider globally.

Our IoT service was established in 2008 and has grown to be the largest 

52.4 million 

M-Pesa customers1 (FY21: 48.3 million) 

Financial services

Together with Vodacom’s own platform and our African payment 

platform M-Pesa, we provide a range of financial services, as well as 

business and merchant payment services.

Retail and customer service

€20 billion

Europe Consumer service revenue

€10 billion

Business service revenue

Europe Consumer1

We are a leading converged connectivity provider in Europe, with nearly 

9 million converged customers, 114 million mobile connections and 

145 million marketable NGN broadband homes.

Vodafone Business

We serve over 6 million private and public sector customers of all sizes. 

We offer core connectivity services, as well as new technologies such as 

IoT, cloud & security, and unified communications.

€6 billion

African Consumer service revenue

Notes:

1. 

Including VodafoneZiggo.

2.  Africa including 100% Safaricom.

African Consumer2

We are a leading provider of mobile data and financial services in Africa. 

We have 185 million mobile customers and enable access to financial 

services for 66 million people via our financial services platforms. 

In-market autonomy and agility
Our local in-country teams are best placed to understand the needs of 
their local market and make appropriate decisions.

Full P&L 
accountability

 – In-country finance, HR and legal teams
 – Local capital allocation and people decisions 

Commercial 
and marketing

 – In-country control of pricing, product and marketing 
 – Each country operation remains agile in 

competitive markets

 – Local markets share best practices around 

the Group, for example:
 – Investment-linked pricing structures in 

five markets

 – Localised second-brands in six markets

Customer 
operations

 – Local control of channel and customer journeys 
 – Respond to local market characteristics and 

customer preferences

 – Local markets share best practices around 

the Group, for example:
 – Optimising local digital/traditional channel mix
 – Localisation of MyVodafone App in 12 markets

Corporate oversight 
In-market operations and regionally-scaled standardisation  
overseen by lean and efficient corporate team.

Regional standardisation 
delivering scale benefits
We are structured to deliver efficient operational support through 
regionally-scaled services as the connectivity value chain has a high 
degree of replicable and repeatable services across our markets.

Networks

 – Integrated European network and IT/digital teams 

drive efficiency, increase speed of execution, 
standardise key processes, and codify the best 
solutions for implementation across our markets
 – Improvement in network test results
 – 42% reduction in network incidents

Procurement

 – Combined €24 billion purchasing power of our 

operations in Europe and Africa
 – Independent operators paying to access our 
pooled procurement through our Partner 
Markets business

 – Double-digit savings on Liberty procurement 

post-acquisition

 – Four shared service centres in Egypt, India and 

Central and Eastern Europe

 – Approximately 32% of our people work in 

shared operations
 – Automating processes through digitalisation
 –  8,200 role efficiencies over the last four years

Shared 
services

Capital allocation 
Our capital allocation framework enables us to balance our three capital 
allocation priorities.

Invest in critical infrastructure 

1 €8 billion 

cash capital additions1 in FY22

Maintain a robust balance sheet

2 2.7x

net debt/adjusted EBITDAaL

Shareholder distribution

3 9.0 eurocents

dividends per share in FY22

Portfolio optimisation
We continue to follow our three principles when managing our portfolio: 
1 We focus on the converged connectivity markets in 
Europe, and mobile data and payments in Africa;
2 We aim to achieve returns above the local cost of capital 

in all of our markets; and

3 We consider whether we are the best owner and whether 
there are any pragmatic and value-creating alternatives.

Our medium-term ambition
Value model

Medium-term ambition

Consistent revenue growth Growth in both Europe & Africa

+

+
+
=

Ongoing  
margin  
expansion

Good cash 
conversion

Mid-single digit adjusted  
EBITDAaL2 growth

Mid-single digit adjusted 
FCF2 growth

Disciplined  
capital allocation

Net debt to adjusted EBITDAaL2  
2.5-3.0x

Sustainable  
value  
creation

ROCE2,3 greater than WACC

A minimum dividend of 9.00 
eurocents per share per annum

Notes:
1.  Excludes Vantage Towers’ growth capital expenditure.
2.  These line items are non-GAAP measures. See ’Non-GAAP measures’ on page 223 

for more information.

3.  Pre-tax return on capital employed (controlled).

12

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Mega trends
Long-term trends shaping our industry

Digital services and next-generation connectivity are 
increasingly central to everything we do – and will be 
the driving forces that redefine relationships between 
sectors, employers, employees, customers, and 
friends and family. 

There are five ‘mega trends’ that we believe will 
shape our industry in the years ahead: hybrid working, 
connected devices, adoption of cloud technology, 
the digital and green transformation of public and 
private sectors, and digital payments.

Hybrid working 
Over the last couple of years we have seen a dramatic shift in working 
patterns. Post the pandemic companies are now moving from largely 
office based environments to more ‘hybrid’ working models, thereby 
providing their employees with much greater flexibility as to how and 
where they work, whilst still ensuring high or even increased levels 
of productivity. This change in working patterns is driving increased 
demand for fast and reliable fixed and mobile networks, as well as a 
range of supporting services such as cloud-based productivity and 
communication platforms.

The majority of large multinationals already have remote working 
capabilities, however they are now moving to more efficient technologies. 
Smaller companies, ranging from corporates to small and medium-sized 
offices, rely on network operators such as Vodafone to provide secure 
remote working solutions. These solutions include virtual private 
networks, unified communication services and the migration of 
enterprise applications to the cloud. This is vital for business continuity, 
and it provides network operators with an opportunity to further deepen 
their customer relationships by offering a broad range of services. 

Connected devices
The world is becoming ever more connected, and it is not just driven 
by smartphones. A wide range of new devices, across all sectors and 
applications, are increasingly being connected to the internet. These 
connected devices, known as the Internet of Things (‘IoT’) are expected 
to increase by around 55% to over 23 billion devices by 20251. This is 
driven by continued reductions in the cost of computing components, 
advances in cross-device operability and software, and the near-ubiquity 
of networks. 

For consumers, there is a growing range of applications such as 
smartwatches, tracking devices for pets, bags and bicycles, and 
connected vehicles – which can lower insurance premiums and 
enable a range of advanced in-vehicle solutions. 

For businesses, the demand for IoT and potential use cases is even more 
evident. These include solutions such as automated monitoring of energy 
usage across national grids, tracking consumption in smart buildings and 
detecting traffic and congestion in cities.

In environments that are more localised, such as factories and ports, 
network operators are building and running Mobile Private Networks 
(‘MPNs’). MPNs offer corporate customers unparalleled security and 
bespoke network control. As an example, MPNs enable autonomous 
factories to connect to thousands of robots, enabling them to work 
in a synchronised way. Once a product leaves the factory it can also 
be tracked seamlessly through global supply chain management 
applications, whether it is delivered through the post, a vehicle or 
even via drones.

In areas where the same solution can be deployed across multiple 
sectors, network operators are moving beyond connectivity to 
provide complex end-to-end hardware and software solutions such 
as surveillance, smart metering and remote monitoring; and it is often 
more efficient for these solutions to be created in-house. Scaled operators 
can leverage their unique position to co-create or partner with nimble 
start-ups at attractive economics.

As the number of IoT devices increases, physical assets are also 
communicating with each other in real-time and new digital markets 
are being established. This is leading to the Economy of Things, where 
connected devices securely trade with each other on a user’s behalf, 
without human intervention. This presents businesses across multiple 
industries with exciting opportunities to transform goods into tradeable 
digital assets which can compete in new disruptive online markets.

Click or scan to watch our digital services and 
experiences investor briefing: 
investors.vodafone.com/digital-services

Adoption of cloud technology
Over the last decade, large technology companies have invested heavily 
in advanced centralised data storage and processing capabilities that 
organisations and consumers can access remotely through connectivity 
services (commonly termed ‘cloud’ technology). As a result, organisations 
and consumers are increasingly moving away from using their own 
expensive hardware and device-specific software to using more efficient 
shared hardware capacity or services over the cloud. This is popular as it 
allows upfront capital investment savings, the ability to efficiently scale 
resources to meet demand, systems that can be easily updated and 
increased resiliency. This is driving demand for fast, reliable and secure 
connectivity with lower latency.

Many small businesses increasingly understand the benefits of 
cloud technology, however, they lack the technical expertise or direct 
relationships with large enterprise and cloud specialists. This presents an 
opportunity for network operators, particularly those with strong existing 
relationships, as they can effectively help customers navigate their move 
to the cloud at scale.

Note:
1.  GSMA Mobile Economy Report 2022.

12

Vodafone Group Plc   

Annual Report 2022

Mega trends

Long-term trends shaping our industry

Digital services and next-generation connectivity are 

increasingly central to everything we do – and will be 

the driving forces that redefine relationships between 

sectors, employers, employees, customers, and 

friends and family. 

There are five ‘mega trends’ that we believe will 

shape our industry in the years ahead: hybrid working, 

connected devices, adoption of cloud technology, 

the digital and green transformation of public and 

private sectors, and digital payments.

Hybrid working 

Over the last couple of years we have seen a dramatic shift in working 

patterns. Post the pandemic companies are now moving from largely 

office based environments to more ‘hybrid’ working models, thereby 

providing their employees with much greater flexibility as to how and 

where they work, whilst still ensuring high or even increased levels 

of productivity. This change in working patterns is driving increased 

demand for fast and reliable fixed and mobile networks, as well as a 

range of supporting services such as cloud-based productivity and 

communication platforms.

The majority of large multinationals already have remote working 

capabilities, however they are now moving to more efficient technologies. 

Smaller companies, ranging from corporates to small and medium-sized 

offices, rely on network operators such as Vodafone to provide secure 

remote working solutions. These solutions include virtual private 

networks, unified communication services and the migration of 

enterprise applications to the cloud. This is vital for business continuity, 

and it provides network operators with an opportunity to further deepen 

their customer relationships by offering a broad range of services. 

Connected devices

The world is becoming ever more connected, and it is not just driven 

by smartphones. A wide range of new devices, across all sectors and 

applications, are increasingly being connected to the internet. These 

connected devices, known as the Internet of Things (‘IoT’) are expected 

to increase by around 55% to over 23 billion devices by 20251. This is 

driven by continued reductions in the cost of computing components, 

advances in cross-device operability and software, and the near-ubiquity 

of networks. 

For consumers, there is a growing range of applications such as 

smartwatches, tracking devices for pets, bags and bicycles, and 

connected vehicles – which can lower insurance premiums and 

enable a range of advanced in-vehicle solutions. 

For businesses, the demand for IoT and potential use cases is even more 

evident. These include solutions such as automated monitoring of energy 

usage across national grids, tracking consumption in smart buildings and 

detecting traffic and congestion in cities.

In environments that are more localised, such as factories and ports, 

network operators are building and running Mobile Private Networks 

(‘MPNs’). MPNs offer corporate customers unparalleled security and 

bespoke network control. As an example, MPNs enable autonomous 

factories to connect to thousands of robots, enabling them to work 

in a synchronised way. Once a product leaves the factory it can also 

be tracked seamlessly through global supply chain management 

applications, whether it is delivered through the post, a vehicle or 

even via drones.

In areas where the same solution can be deployed across multiple 

sectors, network operators are moving beyond connectivity to 

provide complex end-to-end hardware and software solutions such 

as surveillance, smart metering and remote monitoring; and it is often 

more efficient for these solutions to be created in-house. Scaled operators 

can leverage their unique position to co-create or partner with nimble 

start-ups at attractive economics.

As the number of IoT devices increases, physical assets are also 

communicating with each other in real-time and new digital markets 

are being established. This is leading to the Economy of Things, where 

connected devices securely trade with each other on a user’s behalf, 

without human intervention. This presents businesses across multiple 

industries with exciting opportunities to transform goods into tradeable 

digital assets which can compete in new disruptive online markets.

Click or scan to watch our digital services and 

experiences investor briefing: 

investors.vodafone.com/digital-services

Adoption of cloud technology

Over the last decade, large technology companies have invested heavily 

in advanced centralised data storage and processing capabilities that 

organisations and consumers can access remotely through connectivity 

services (commonly termed ‘cloud’ technology). As a result, organisations 

and consumers are increasingly moving away from using their own 

expensive hardware and device-specific software to using more efficient 

shared hardware capacity or services over the cloud. This is popular as it 

allows upfront capital investment savings, the ability to efficiently scale 

resources to meet demand, systems that can be easily updated and 

increased resiliency. This is driving demand for fast, reliable and secure 

connectivity with lower latency.

Many small businesses increasingly understand the benefits of 

cloud technology, however, they lack the technical expertise or direct 

relationships with large enterprise and cloud specialists. This presents an 

opportunity for network operators, particularly those with strong existing 

relationships, as they can effectively help customers navigate their move 

to the cloud at scale.

Strategic report

Governance

Financials

Other information

13

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Larger corporates, which may already use the cloud today, are 
progressively moving away from complex systems based on their own 
servers or single cloud solutions, to multi-cloud offers, sold by network 
operators and their partners. This approach reduces supplier risk and 
increases corporate agility and resilience. Large corporates continue to 
drive higher demand for robust, secure and efficient connectivity services 
as they transition from their own legacy hardware and services. Cloud 
providers also recognise the criticality of telecommunications networks. 
Many cloud providers are partnering with the largest network operators, 
sometimes through revenue sharing agreements, to develop edge 
computing solutions which integrate data centres at the edge of 
telecommunication networks to deliver customers reduced latency. 
The opportunity is significant as the total addressable market in 
business-to-business cloud & security is expected to reach €63 billion 
by 2025 compared to €45 billion today. 

Consumers use cloud solutions for a variety of reasons, including digital 
storage, online media consumption or interacting through the metaverse. 
Consumer hardware is also now being replaced by cloud-first solutions. 
For example, new cloud-based gaming services allow consumers to 
stream complex, bandwidth-heavy computer games directly to their 
phones or tablets, without the need for expensive dedicated hardware. 
Fast and reliable connectivity will act as a catalyst for further innovation 
and consumer applications, many of which do not currently exist today.

Read more about how Vodafone’s leading gigabit connectivity 
infrastructure supports to the digital society on pages 44 to 45

Click or scan to learn more about our IoT leadership and 
evolution in our Vodafone Business investor briefing: 
investors.vodafone.com/vbbriefing

Digital and green transformation of the 
public and private sectors
As part of the fiscal response to the COVID-19 pandemic, the 
European Union has launched a series of funding programmes 
with €723.8 billion available under the banner ‘NextGenerationEU’. 
This includes the Recovery and Resilience facility, which combines 
€385.5 billion of loans and €338 billion of grants available to European 
Union Member States. Of these grants, approximately 70% are being 
allocated to European Union Member States in which Vodafone has 
an operating presence. These grants are planned to be 70% committed 
by the end of 2022. The range of funding presents a direct and indirect 
opportunity given that at least 20% of the total funding is planned to 
support the European Commission’s digital transformation agenda.

The UK and many of our African markets have similar stimulus measures 
in place. These support measures will help connect schools, hospitals and 
businesses to gigabit networks and provide hardware, such as tablets, to 
millions of school children. 

Similarly, the European Union has committed to be carbon-neutral by 
2050. Mobile network operators across Europe will be able to benefit 
from these funds as they seek to limit their impact on the climate, and 
help their customers from across the private and public sectors reduce 
their own energy use and carbon emissions.

Small and medium-sized enterprises (‘SMEs’) in Europe can often lag 
behind in terms of digital adoption. However, under various government-
led support mechanisms, SMEs will be eligible for vouchers, grants 
and loans to transition to eCommerce, upskill employees, and move 
to cloud-based solutions whilst ensuring they are secure as they do so. 
SMEs will look to trusted and experienced network operators which can 
offer a full suite of solutions, whilst also help them navigate technical and 
regulatory processes. Finally, to ensure the benefits of these projects are 
spread equitably, funding is also being allocated towards rural inclusion 
to subsidise the building of network infrastructure where it is currently 
uneconomical for operators to do so.

Read more about our purpose to enable an inclusive 
and sustainable digital society on pages 41 to 45

Digital payments 
Businesses in Europe continue to expand and migrate sales channels 
from physical premises to online channels such as websites and 
mobile applications. As a result, businesses increasingly transact 
through mobile-enabled payment services which remove the 
need for legacy fixed sales terminals. Consequently, businesses 
demand reliable and secure mobile connectivity. Consumers are also 
increasingly transitioning away from using cash, to digital payment 
methods conducted directly via mobile phones or smartwatches, 
further increasing the importance of mobile networks. 

In Africa, digital payments are primarily conducted via mobile phones 
through payment networks owned and operated by network operators, 
and the annual value of mobile money transactions has reached a key 
milestone in 2021 with one trillion transactions globally1. Consumers 
are also moving beyond peer-to-peer transactions as rising smartphone 
penetration drives the adoption of mobile payment applications. Network 
operators and a range of FinTech startups are using these applications to 
sell additional financial services focused products, ranging from advances 
on mobile airtime and device insurance to more complex offerings 
such as life insurance, loans and e-commerce marketplaces. This plays 
a critical role in improving financial inclusion for millions of people across 
Africa where the traditional banking sector has not been able to reach.

Businesses are also increasingly reliant on operator-owned payment 
infrastructure for consumer-to-business payments, but also for large 
business-to-business transfers. These payment networks drive scale 
benefits for the largest operators by allowing customers to save on 
transaction fees whilst also driving both business and consumer 
customers to seek reliable and secure networks.

Click or scan to watch our digital services  
and experiences investor briefing: 
investors.vodafone.com/digital-services

Note:

1.  GSMA Mobile Economy Report 2022.

Note:
1. GSMA State of the Industry Report on Mobile Money 2022.

14

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Stakeholder engagement
Engaging regularly with our stakeholders is 
fundamental to the way we do business 
Regular engagement ensures we operate in a 
balanced and responsible way, both in the short 
and longer term. 

We are committed to maintaining good communications and building 
positive relationships with all of our stakeholders, as we see this as essential 
to strengthening our sustainable business. We have summarised our 
interactions with key stakeholders during the year below.

Vodafone is required to provide information on how the Directors have 
performed their duty under section 172 of the Companies Act 2006 to 
promote the success of Vodafone, including how those matters and the 
interests of Vodafone’s key stakeholders have been taken into account 
by the Directors. The engagement mechanisms directly involving the 
Directors are indicated below with a  B  symbol. 

Our customers
We are focused on deepening our engagement with our customers 
to develop long-term valuable and sustainable relationships. We have 
hundreds of millions of customers across Europe and Africa, ranging 
from individual consumers to large multinational corporates.

How did we engage with them?
 – Digital channels (MyVodafone app, TOBi chatbots, social media 

interaction and the Vodafone website)

 – Call centres
 – Branded retail stores

What were the key topics raised?
 – Better value offerings
 – Faster data networks and wider coverage
 – Making it simple and quick to deal with us
 – Managing the challenge of data-usage transparency
 – Converged solutions for consumer and business customers
 – Prompt feedback/resolution on service-related issues

B  How did the Board engage?
 – The Board participated in a dedicated review of the Group’s Net 
Promoter Scores, facilitated by Executive Committee members

How did we respond?
 – Launched 5G in 14 markets and expanded our 4G coverage 
 – Leveraged our digital channels to support easy access for all of 

our customers during the COVID-19 crisis

 – Improved efficiency and functionality on MyVodafone app
 – Moved TOBi to a scaleable platform to improve speed to market
 – Continued to apply the highest safety standards possible in our 

stores in order to keep our customers and colleagues safe during 
the COVID-19 crisis

 – Added content deals to integrated internet, TV and mobile packages
 – Launched initiatives to tackle social issues such as digital poverty, 

domestic violence, and loneliness

 – Established Europe’s largest network powered by renewable energy 

and launched initiatives to help customers go green, including 
introducing SIMs made out of recycled plastic

 – Donated SIMs and handsets, provided free connectivity, charging and 

WiFi in response to the war in Ukraine

Our people
Our people are critical to the successful delivery of our strategy. It is 
essential that they are engaged and embrace our purpose and values. 
Throughout the year we focused on a number of areas to ensure that 
everyone is highly motivated and we remained focused on wellbeing.

How did we engage with them? 
 – Regular meetings with managers
 – B  European Employee Consultative Committee
 – B  National Consultative Committee (South Africa)
 – B  Internal website and live webinars
 – B  Executive Committee discussions
 – B  Newsletters and electronic communication
 – B  Employee Speak Up channel
 – B  Global Pulse and Spirit Beat surveys

What were the key topics raised? 
 – Opportunities for personal and career development
 – Communication and knowledge sharing across the Group
 – Enhancing leadership coaching capacity
 – Deepening digital skills
 – Impacts of COVID-19 
 – Hybrid ways of working and return to office
 – Progress on Vodafone’s Fair Pay agenda
 – Global Pulse and Spirit Beat survey actions

B  How did the Board engage? 
 – Valerie Gooding, in her capacity as Workforce Engagement Lead, 
updated the Board on employee voice engagements, and the 
Chief Human Resources Officer provided updates on culture and 
the Vodafone Spirit and the delivery against people strategy (including 
operating model transformation, inclusion, and hybrid ways of working)

How did we respond? 
 – Provided training courses to develop new skills such as software 

engineering, cyber security, data science and customer experience

 – Internal communication to staff on the impacts of COVID-19
 – Provided a range of physical and mental wellbeing services
 – Introduced hybrid ways of working and created a global office design 
 – Implemented survey actions and monitored progress at Executive 

Committee and Board level

 – Introduced quarterly ‘Spirit of Vodafone’ days to support personal 

growth, wellbeing and connection

 – Launched a global senior leadership programme and leadership 

standards for all managers 

 – Raised standards for learning, talent, leadership and skills
 – Launched an integrated skills and learning platform 
 – Set ethnic diversity targets, and a related action plan, including a range 

of training for diversity and inclusion topics

Our suppliers
Our business is helped by around 9,000 suppliers who partner with us. 
These range from start-ups and small businesses to large multinational 
companies. Our suppliers provide us with the products and services we 
need to deliver our strategy and connect our customers.

How did we engage with them?
 – Safety forums, events, conferences and site visits
 – Purpose criteria in tenders
 – Supplier audits and assessments

What were the key topics raised?
 – Improving health and safety standards
 – Promoting diversity and inclusion
 – Driving towards net zero emissions in supply chains
 – Supplier/product innovation

B  How did the Board engage?
 – The Board, through the Audit and Risk Committee, received updates on 

the risk and resilience of our global supply chains

14

Vodafone Group Plc   

Annual Report 2022

Stakeholder engagement

Engaging regularly with our stakeholders is 

fundamental to the way we do business 

Regular engagement ensures we operate in a 

balanced and responsible way, both in the short 

and longer term. 

We are committed to maintaining good communications and building 

positive relationships with all of our stakeholders, as we see this as essential 

to strengthening our sustainable business. We have summarised our 

interactions with key stakeholders during the year below.

Vodafone is required to provide information on how the Directors have 

performed their duty under section 172 of the Companies Act 2006 to 

promote the success of Vodafone, including how those matters and the 

interests of Vodafone’s key stakeholders have been taken into account 

by the Directors. The engagement mechanisms directly involving the 

Directors are indicated below with a  B  symbol. 

Our customers

We are focused on deepening our engagement with our customers 

to develop long-term valuable and sustainable relationships. We have 

hundreds of millions of customers across Europe and Africa, ranging 

from individual consumers to large multinational corporates.

How did we engage with them?

 – Digital channels (MyVodafone app, TOBi chatbots, social media 

interaction and the Vodafone website)

 – Call centres

 – Branded retail stores

What were the key topics raised?

 – Better value offerings

 – Faster data networks and wider coverage

 – Making it simple and quick to deal with us

 – Managing the challenge of data-usage transparency

 – Converged solutions for consumer and business customers

 – Prompt feedback/resolution on service-related issues

B  How did the Board engage?

 – The Board participated in a dedicated review of the Group’s Net 

Promoter Scores, facilitated by Executive Committee members

How did we respond?

 – Launched 5G in 14 markets and expanded our 4G coverage 

 – Leveraged our digital channels to support easy access for all of 

our customers during the COVID-19 crisis

 – Improved efficiency and functionality on MyVodafone app

 – Moved TOBi to a scaleable platform to improve speed to market

 – Continued to apply the highest safety standards possible in our 

stores in order to keep our customers and colleagues safe during 

the COVID-19 crisis

 – Added content deals to integrated internet, TV and mobile packages

 – Launched initiatives to tackle social issues such as digital poverty, 

domestic violence, and loneliness

 – Established Europe’s largest network powered by renewable energy 

introducing SIMs made out of recycled plastic

 – Donated SIMs and handsets, provided free connectivity, charging and 

WiFi in response to the war in Ukraine

Our people

Our people are critical to the successful delivery of our strategy. It is 

essential that they are engaged and embrace our purpose and values. 

Throughout the year we focused on a number of areas to ensure that 

everyone is highly motivated and we remained focused on wellbeing.

How did we engage with them? 

 – Regular meetings with managers

 – B  European Employee Consultative Committee

 – B  National Consultative Committee (South Africa)

 – B  Internal website and live webinars

 – B  Executive Committee discussions

 – B  Newsletters and electronic communication

 – B  Employee Speak Up channel

 – B  Global Pulse and Spirit Beat surveys

What were the key topics raised? 

 – Opportunities for personal and career development

 – Communication and knowledge sharing across the Group

 – Enhancing leadership coaching capacity

 – Deepening digital skills

 – Impacts of COVID-19 

 – Hybrid ways of working and return to office

 – Progress on Vodafone’s Fair Pay agenda

 – Global Pulse and Spirit Beat survey actions

B  How did the Board engage? 

 – Valerie Gooding, in her capacity as Workforce Engagement Lead, 

updated the Board on employee voice engagements, and the 

Chief Human Resources Officer provided updates on culture and 

the Vodafone Spirit and the delivery against people strategy (including 

operating model transformation, inclusion, and hybrid ways of working)

How did we respond? 

 – Provided training courses to develop new skills such as software 

engineering, cyber security, data science and customer experience

 – Internal communication to staff on the impacts of COVID-19

 – Provided a range of physical and mental wellbeing services

 – Introduced hybrid ways of working and created a global office design 

 – Implemented survey actions and monitored progress at Executive 

Committee and Board level

 – Introduced quarterly ‘Spirit of Vodafone’ days to support personal 

growth, wellbeing and connection

 – Launched a global senior leadership programme and leadership 

standards for all managers 

 – Raised standards for learning, talent, leadership and skills

 – Launched an integrated skills and learning platform 

 – Set ethnic diversity targets, and a related action plan, including a range 

of training for diversity and inclusion topics

Our suppliers

Our business is helped by around 9,000 suppliers who partner with us. 

These range from start-ups and small businesses to large multinational 

companies. Our suppliers provide us with the products and services we 

need to deliver our strategy and connect our customers.

How did we engage with them?

 – Safety forums, events, conferences and site visits

 – Supplier audits and assessments

What were the key topics raised?

 – Improving health and safety standards

 – Promoting diversity and inclusion

 – Driving towards net zero emissions in supply chains

 – Supplier/product innovation

B  How did the Board engage?

 – The Board, through the Audit and Risk Committee, received updates on 

the risk and resilience of our global supply chains

and launched initiatives to help customers go green, including 

 – Purpose criteria in tenders

Strategic report

Governance

Financials

Other information

15

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

How did we respond?
 – Held safety forums every quarter
 – Recognised our suppliers with awards for health and safety, diversity 

and inclusion and planet efforts

 – Collaborated with industry peers and suppliers through the Joint 

Alliance for CSR (‘JAC’), formerly known as the Joint Audit Cooperation

Our local communities and non-governmental 
organisations (‘NGOs’)
We believe that the long-term success of our business is closely tied to 
the success of the communities in which we operate. We interact with local 
communities and NGOs, seeking to be a force for good wherever we operate.

How did we engage with them?
 – Through our products and services
 – Community and NGO interaction on education, health, agriculture and 
inclusive finance projects, and on our humanitarian response to global 
issues including the COVID-19 pandemic and war in Ukraine 

 – Participation in multi-stakeholder working groups on policy issues at 

the national and international level

What were the key topics raised?
 – Increasing access to connectivity and digital services, by closing the 

digital divide, closing the rural gap and connecting SMEs

 – Human rights topics including child rights
 – Environmental topics including net zero and the circular economy
 – Delivery of global and national development goals including 

UN Sustainable Development Goals

B  How did the Board engage?
 – A comprehensive update on Vodafone’s purpose and social contract, 
and presentation of Vodafone Foundation activities and progress

 – The new ESG Committee provides the Board with enhanced oversight 
of ESG topics, including engagement with communities and NGOs

How did we respond?
 – Launched, and our Chief Executive chaired, a UN Broadband 

Commission working group on increasing smartphone access and 
co-chaired a pillar of the International Telecommunication Union’s 
Partner2Connect initiative 

 – Participated in partnerships and working groups on human rights
 – Participated and engaged with key environmental initiatives, including 

the Science Based Targets initiative and CDP

 – Launched a response to the war in Ukraine with NGOs and charities 

Governments and regulators
Our relationship with governments and regulators is important and we 
hope to work together on policies impacting our industry and customers, 
while also enabling them to better understand the positive impact we can 
have on the environment and communities we operate in.

How did we engage with them?
 – B  Participation and attendance at company and industry meetings 
with government and regulators, EU institutions, public forums and 
parliamentary processes

 – B  Meetings with commissioners, ministers, elected representatives, 

policy officials and regulators

 – Hosting and participating in workshops and events to improve sector 

understanding on connectivity and digitalisation

 – B  Our Chairman is a member of the European Round Table for 
Industry, which promotes competitiveness and prosperity and 
engages with European and global institutions, and governments 

What were the key topics raised?
 – Regulatory and policy environment and compliance
 – Responses to COVID-19 and the war in Ukraine
 – Security and supply chain resilience 
 – The digital economy and society

 – Digital society and the European Green Deal
 – Data protection and privacy

B  How did the Board engage?
 – Management updated the Board on how Vodafone worked with 
governments and regulators during the COVID-19 pandemic 

 – Management provided regular updates on legal and regulatory matters

How did we respond?
 – Engaged on the digital and green transformation of the EU
 – Engaged on the Digital Decade targets including the digitalisation of 

industries and SMEs

 – Communications on the impact of electromagnetic fields (‘EMF’)
 – Engaged on network investments, design and deployment 

(e.g. Open RAN, 5G)

 – Engaged on issues such as the allocation of spectrum and the 

protection of consumers

 – Discussed policy and regulatory environment that facilitates 

investment in technology

 – Engaged with the EU with respect to the data economy, including data 

protection, digital principles, and data sharing

Our investors
Our investors include individual and institutional shareholders as well as 
debt investors. We maintain an active dialogue with our investors through 
our extensive investor relations programme.

How did we engage with them?
 – B  Personal meetings, virtual roadshows, conferences
 – B  Annual & interim reports and presentations
 – B  Investor relations website used as primary digital communications 

tool and is available to all shareholders (institutional and retail) 
 – Four virtual investor briefings arranged since November 2020 and a 

number of video interviews with Directors, with 11 hours of on-demand 
video content available on our website

 – Stock Exchange News Service (‘SENS’) announcements
 – B  Annual General Meeting (‘AGM’) 
 – B  Three investor perception studies and regular feedback survey
 – Our Registrar, Equiniti, operates a portfolio service which provides 

shareholders with the ability to manage their holdings

What were the key topics raised?
 – Strategy to deliver sustained financial growth
 – Operational priorities
 – Allocation of capital
 – Portfolio optimisation
 – Corporate governance practices
 – ESG strategy, targets and reporting
 – Dividend policy
 – Deleveraging strategy

B  How did the Board engage?
 – AGM with a live webcast available to all shareholders, including the 

ability to submit questions to the Board

 – The Chairman and a number of Non-Executive Directors participated in 

video interviews, where they explained their roles

 – Investor roadshows are attended by the Chairman and Executive 

Directors for direct Q&A sessions

How did we respond?
 – We conducted almost 1,400 investor interactions through meetings 

with major institutional shareholders, debt investors, individual 
shareholder groups and financial analysts, and attended conferences 

 – Meetings were attended by Directors and senior management, 

including our Chairman, Senior Independent Director, Chief Executive, 
Chief Financial Officer, and Executive Committee members 

 – Virtual investor briefings covering technology and digital services 

presented by Executive Committee members and senior management 

16

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Strategic review
A new generation connectivity  
and digital services provider
In May 2021, we set our ambition to reshape the 
Group as a new generation connectivity and digital 
services provider. Our strategy focuses on driving 
shareholder returns through growth. This is being 
delivered through three customer commitments 
and three enabling strategies, all of which work 
together towards realising our vision to become 
a new generation connectivity and digital services 
provider for Europe and Africa, enabling an inclusive 
and sustainable digital society. 

Scan or click to watch our Chief Executive, Nick Read, 
outline our progress with our strategy: 
 investors.vodafone.com/videos

Executing our long-term organic growth strategy
During the year, a number of strategic initiatives enabled the progress in 
our strategic KPIs, including:

 – We launched flexible contract structures in three markets, which 

enable customers to select the optimal contract length and monthly 
payments for their own needs;

 – We have now launched, and have next generation 5G mobile 

We have made good progress with our strategy during FY22 and the table 
below includes a selection of KPIs that illustrates progress in our key areas 
of focus. In this section we outline:

connectivity services in 294 cities, across 11 markets in Europe, which 
delivers up to gigabit downloads speeds;

 – We have launched investment-linked pricing contractual options in five 

markets, and activated this option in two markets;

1. We are systematically executing our long-term organic growth strategy, 

 – We launched the VodaPay financial services ‘super-app’ in South Africa, 

and clear plan to deliver our operational priorities; 

which has already attracted 2.2 million downloads;

2. We have actions underway to balance challenging macroeconomic 

 – Our IoT and cloud & security digital services within Vodafone Business 

conditions; and

grew by 15.3% in FY22;

3. We are committed to improving shareholder returns.

 – The MyVodafone app, which enables real-time account management is 

used by 52 million customers, across 12 countries;

Strategic progress summary
Customer commitments
Best connectivity products and services
Europe mobile contract customers1
Europe broadband customers1
Europe Consumer converged customers1
Europe mobile contract customer churn
Africa mobile customers3
Africa data users3
Business service revenue growth4
Leading innovation in digital services
Europe TV subscribers1
IoT SIM connections 
Africa M-Pesa customers3
Africa M-Pesa transaction volume3
Outstanding digital experiences
Digital channel sales mix5
End-to-end TOBi completion rate6 7
Enabling strategies
Leading gigabit networks
5G available in European cities1
Europe on-net gigabit capable connections1
Europe on-net NGN broadband penetration1
Simplified and most efficient operator
Pre-tax return on capital employed 8 9
Post-tax return on capital employed 8 9
Europe markets where 3G switched off 1

2022

2021

2020

66.4
25.6
9.0
13.6
184.5
89.9
0.8

21.9
150.1
52.4
19.9

25
42.9

294
48.5
30

7.2
5.0
4

65.4
25.6
7.9
13.7
178.0
84.9
(0.6)

22.2
123.3
48.3
15.2

26
34.6

240
43.7
30

5.5
3.9
3

64.4
25.0
7.2
14.62
168.4
82.6
0.8

22.1
102.9
41.5
12.2

21
–

97
31.9
30

6.3
3.9
1

million
million
million
%
million
million
%

million
million
million
billion

%
%

#
million
%

%
%
#

Including VodafoneZiggo.

Notes:
1. 
2.  Excluding the impact of inactive data only SIM losses in Italy during Q3 and Q4 FY20.
3.  Africa including Safaricom.
4.  Organic growth. See page 223 for more information.
5.  Based on Germany, Italy, UK and Spain only.
6.  Group excluding Egypt.

7.  Defined as percentage of total customer contacts resolved without human interaction 

through TOBi.

8.  These line items are alternative performance measures which are non-GAAP measures. 

See ’Non-GAAP measures’ on page 223 for more information.

9.  We calculate two ROCE measures: i) Pre-tax ROCE for controlled operations only, and 
ii) Post-tax ROCE which also includes our share of adjusted results in equity accounted 
associates and joint ventures. See pages 230 and 231 for more information.

16

Vodafone Group Plc   

Annual Report 2022

Strategic review

A new generation connectivity  

and digital services provider

In May 2021, we set our ambition to reshape the 

Group as a new generation connectivity and digital 

services provider. Our strategy focuses on driving 

shareholder returns through growth. This is being 

delivered through three customer commitments 

and three enabling strategies, all of which work 

together towards realising our vision to become 

a new generation connectivity and digital services 

provider for Europe and Africa, enabling an inclusive 

and sustainable digital society. 

We have made good progress with our strategy during FY22 and the table 

below includes a selection of KPIs that illustrates progress in our key areas 

of focus. In this section we outline:

Scan or click to watch our Chief Executive, Nick Read, 

outline our progress with our strategy: 

 investors.vodafone.com/videos

Executing our long-term organic growth strategy

During the year, a number of strategic initiatives enabled the progress in 

our strategic KPIs, including:

 – We launched flexible contract structures in three markets, which 

enable customers to select the optimal contract length and monthly 

payments for their own needs;

 – We have now launched, and have next generation 5G mobile 

connectivity services in 294 cities, across 11 markets in Europe, which 

delivers up to gigabit downloads speeds;

 – We have launched investment-linked pricing contractual options in five 

markets, and activated this option in two markets;

1. We are systematically executing our long-term organic growth strategy, 

 – We launched the VodaPay financial services ‘super-app’ in South Africa, 

and clear plan to deliver our operational priorities; 

which has already attracted 2.2 million downloads;

2. We have actions underway to balance challenging macroeconomic 

 – Our IoT and cloud & security digital services within Vodafone Business 

conditions; and

grew by 15.3% in FY22;

3. We are committed to improving shareholder returns.

 – The MyVodafone app, which enables real-time account management is 

used by 52 million customers, across 12 countries;

Strategic progress summary

Customer commitments

Best connectivity products and services

Europe mobile contract customers1

Europe broadband customers1

Europe Consumer converged customers1

Europe mobile contract customer churn

Africa mobile customers3

Africa data users3

Business service revenue growth4

Leading innovation in digital services

Europe TV subscribers1

IoT SIM connections 

Africa M-Pesa customers3

Africa M-Pesa transaction volume3

Outstanding digital experiences

Digital channel sales mix5

End-to-end TOBi completion rate6 7

Enabling strategies

Leading gigabit networks

5G available in European cities1

Europe on-net gigabit capable connections1

Europe on-net NGN broadband penetration1

Simplified and most efficient operator

Pre-tax return on capital employed 8 9

Post-tax return on capital employed 8 9

Europe markets where 3G switched off 1

Notes:

1. 

Including VodafoneZiggo.

3.  Africa including Safaricom.

4.  Organic growth. See page 223 for more information.

5.  Based on Germany, Italy, UK and Spain only.

6.  Group excluding Egypt.

2022

66.4

25.6

9.0

13.6

184.5

89.9

0.8

21.9

150.1

52.4

19.9

25

42.9

294

48.5

30

7.2

5.0

4

2021

65.4

25.6

7.9

13.7

178.0

84.9

(0.6)

22.2

123.3

48.3

15.2

26

34.6

240

43.7

30

5.5

3.9

3

2020

64.4

25.0

7.2

14.62

168.4

82.6

0.8

22.1

102.9

41.5

12.2

21

–

97

31.9

30

6.3

3.9

1

million

million

million

million

million

%

%

million

million

million

billion

million

%

%

#

%

%

%

#

2.  Excluding the impact of inactive data only SIM losses in Italy during Q3 and Q4 FY20.

7.  Defined as percentage of total customer contacts resolved without human interaction 

through TOBi.

8.  These line items are alternative performance measures which are non-GAAP measures. 

See ’Non-GAAP measures’ on page 223 for more information.

9.  We calculate two ROCE measures: i) Pre-tax ROCE for controlled operations only, and 

ii) Post-tax ROCE which also includes our share of adjusted results in equity accounted 

associates and joint ventures. See pages 230 and 231 for more information.

Strategic report

Governance

Financials

Other information

17

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

 – Our artificial intelligence enabled assistant ‘TOBi’ is now having 32 million 

 – We have started discussions with potential joint venture partners to 

conversations per month, in 14 languages, across 16 countries;
 – Our ‘V-Hub’ online portal supported 2.5 million unique visitors with 

digital tools in 13 countries during FY22;

 – We have launched ‘Super-WiFi’ in 4 countries, helping deliver 
superior in-home WiFi performance and the option of built-in 
back-up 4G connectivity;

 – We have decommissioned 3G mobile connectivity in four markets, 
which reduces costs and enables us to reallocate spectrum to 4G 
and 5G connectivity; and

 – Our network performance benchmarking demonstrates we have a 

co-leading data position in 13 out of our 19 markets.

Operational priorities 
In addition to the ongoing, systematic execution of our strategy, 
we have three operational areas that are currently being prioritised:

i.  strengthening commercial momentum in Germany; 
ii.  accelerating operational transformation in Spain; and
iii. positioning Vodafone Business to maximise EU recovery 

funding opportunities. 

Strengthening commercial momentum in Germany
Germany is both the largest connectivity market in Europe and 
Vodafone’s biggest market, representing 37% of Group Adjusted 
EBITDAaL in FY22. Germany has benefited from a more sustainable 
competitive environment compared to many other markets in Europe 
and is the only top five European market to have experienced ARPU 
growth for both mobile and fixed connectivity since 2017. Alongside the 
scale and sustainable market structure, Germany also presents the most 
significant converged connectivity opportunity of our larger markets, 
with only 20.4% of our mobile customers taking a fixed connectivity 
product, compared with 53.5% in Spain. Similarly, only 16.3% of our fixed 
connectivity customers in Germany take a mobile connectivity product, 
compared with 90.7% in Spain. 

We are focused on taking advantage of this significant opportunity 
through the structural advantage we have created with our fixed 
connectivity services. Following the acquisition and commercial 
integration of the former Unitymedia assets, we can now reach over 
23.7 million homes in Germany with 1 gigabit per second fixed line 
connectivity. Beyond this, we have clear upgrade plans for our hybrid 
network that include a mix of demand-driven node-splitting – bringing 
fibre closer to our customers – and options for upgrading the last stretch 
of cable into customers’ homes. 

However, our short-term commercial performance in Germany in 
the second half of FY22 has not been satisfactory. In the fourth quarter 
of FY22 we lost 105,000 net mobile connectivity contract customers 
and 125,000 net fixed connectivity customers. There were a number of 
contributing factors to this performance including the ongoing impact 
of lower retail footfall and specific short-term operational matters related 
to new customer journeys that were implemented in December 2021, to 
ensure compliance with new legislation in Germany. A series of initiatives 
is already underway to improve our commercial performance including:

 – We are implementing necessary changes and enhancements to our 

customer journeys;

 – We are accelerating the shift from our more traditional retail store 

model to ‘digital first’ sales and customer care channels;

 – We are investing in our existing network infrastructure;

enable further investment in our fixed network infrastructure, including 
full fibre-to-the-premises where there is demand from our housing 
association customers, and nearby locations that are not currently 
covered by our network; and

 – We have strengthened the Vodafone Germany management team 

with the addition of a Chief Strategy and Transformation Officer (CSTO) 
already in place, and a new CEO joining in July 2022.

We plan a further update of our progress and plans to be provided by 
the new Vodafone Germany CEO, Philippe Rogge, in November 2022, 
alongside our H1 FY23 results.

Accelerate operational transformation in Spain
Over the last four years, the competitive environment in Spain has 
intensified as the number of customer-facing brands has increased from 
around 60 in 2017 to almost 80 in 2022. This has resulted in significant 
price deflation, with mobile contract ARPU across the market declining 
by 18% since 2017. Given the relatively high operating leverage within 
the sector, this price deflation has had a significant impact on our financial 
performance in Spain. 

Following a series of measures conducted between FY19 and 
FY22 we have stabilised our financial performance and are working 
to further improve return on capital employed. We have recently 
concluded a restructuring plan, mainly affecting owned retail stores as 
a part of our operational transformation and announced a reorganisation 
of the local executive committee, with new operational units focused on 
competitiveness and digitalisation in the consumer segment. 

Given the market backdrop, we have also conducted extensive interaction 
with policymakers and regulators at both the national and European level. 
We are pleased that a series of spectrum and taxation reforms are being 
pursued, including a well-structured spectrum auction, with an outcome 
below European benchmark levels and longer duration for new licences 
with an extension of 20 years after the initial 20-year term. 

In addition to these improvements, we are also actively pursuing further 
opportunities, including enhancing strategic network partnerships. We 
are also working to maximise the opportunities available for Vodafone 
Business from EU recovery funding programmes, which will be particularly 
significant in Spain.

Position Vodafone Business to maximise EU recovery 
funding opportunities
The European Commission has launched a series of funding programmes 
with €723.8 billion available under the banner ‘NextGenerationEU’. These 
include the Recovery and Resilience facility, which combines €385.8 billion 
of loans and €338 billion of grants available to European Union Member 
States. Of these grants, approximately 70% are being allocated to European 
Union Member States in which Vodafone has an operating presence. 
These grants are planned to be 70% committed by the end of 2022. 
The range of funding presents a direct and indirect opportunity given 
that at least 20% of the total funding is planned to support the European 
Commission’s digital transformation agenda. We are tracking the progress 
of funding applications and approvals at the project level.

Scan or click to watch our Chief Executive giving 
a more detailed review of our strategic progress 
within an accompanying video presentation: 
investors.vodafone.com/videos

18

Vodafone Group Plc   
Annual Report 2022

Strategic review (continued)

Strategic report

Governance

Financials

Other information

Well placed to manage challenging  
macroeconomic conditions
The macroeconomic climate presents specific challenges for our sector 
to navigate and we are organised to effectively balance our regional 
scale and local agility. We are prioritising a series of actions to mitigate 
the current macroeconomic challenges. 

Macroeconomic challenges for our sector
Whilst Vodafone and the broader telecommunications sector are well 
positioned to deliver relatively resilient financial performance during 
periods of macroeconomic uncertainty, there are specific challenges 
to be managed. Firstly, rising energy costs will have an impact on our 
financial performance in the year ahead. In FY22, our total electricity 
usage was 5.9 TWh, with a total cost of €846 million. 

Energy price increases are feeding through into a broader inflationary 
environment, with the European Central Bank forecasting the Harmonised 
Index of Consumer Prices to be in the range of 1.9% to 5.1% during 
2022-2024. These inflationary pressures are beginning to impact 
customer confidence, both consumers and businesses. 

Our sector and many others have experienced increased volatility in 
supply chains and an increase in logistics costs. Also, across Europe 
many organisations have experienced an increase in the both the 
volume and sophistication of cyber-attacks. This is leading to an 
increase in the expectations of governments to ensure organisations’ 
cyber defences are secure and resilient.

Balancing regional scale and local agility
We believe that we are well-positioned within the sector to navigate 
the current macroeconomic environment. We are organised to ensure 
the optimal balance between ensuring local agility, whilst delivering 
significant benefits of scale through standardisation at a regional level. 

In-market autonomy ensures local agility
Our local in-country teams are best placed to understand the needs 
of their local market and make appropriate decisions, with end-to-end 
accountability. Our in-country leadership teams have full control over 
their P&L and capital allocation, as well as ensuring they have the optimal 
local team structures.

This end-to-end accountability is matched by full autonomy over product, 
pricing and marketing decisions for their market. This ensures each country 
operation can remain agile in highly dynamic and competitive markets. Our 
local markets also benefit from sharing best practice and, when decided 
locally, adopting best practices developed in other markets. For example, 
Vodafone UK developed investment-linked pricing structures, which 
have now been implemented in four other European markets. Similarly, 
Vodafone Spain developed a second brand, ‘Lowi’, to compete more 
effectively in the value segment. This approach has now been adopted 
in a localised manner in the majority of our other European markets.

Each local country operation also has full control over its channel and 
customer journeys. Again, each market often chooses to benefit from 
best practices developed in other markets. For example, the MyVodafone 
app, which has chosen to be taken and adopted by 12 markets and is 
enjoyed by 52 million customers.

Regional standardisation delivers scale benefits
To ensure our country operations receive the full benefits of being part of 
a larger Group, we are structured to deliver efficient operational support 
through regionally scaled services. The connectivity value chain has a 
high degree of replicable and repeatable services across each of our 
markets. This is essential to compete against the local incumbent 
operators who benefit from historically derived local scale.

We continue to simplify our approach to networks and technology 
through integrating our European network, IT and digital teams. The 
aim was to drive efficiency, increase speed of execution, standardise 
key processes, and codify the best solutions for implementation across 
all of our markets. Through standardisation of what equipment and 
software we use, we can then in turn standardise how our networks are 
constructed and operated. This standardisation delivers both cost and 
capital efficiencies, together with enhancements in network quality. For 
example, we reported a 42% year-on-year reduction in incidents across 
our networks and a significant step-up in network testing results. 

Secondly, through combining the purchasing power of our business 
across Europe and Africa we improve both the efficiency and resilience 
of our supply chains. We have consolidated our supplier management 
function into a single procurement company. The Vodafone Procurement 
Company manages global tenders and allows us to generate over 
€600 million in annual savings compared to standalone operators. For 
example, following the acquisition of the Liberty assets in Germany and 
Central and Eastern Europe, we have delivered a double-digit percentage 
saving. The efficiency of our procurement is further demonstrated by 
independent operators paying to access our pooled procurement, 
alongside other services, through our ‘Partner Markets’ business. 

Thirdly, we manage our IT operations, network operating centres and 
back-office activities through four Shared Service Centres (‘_VOIS’) 
in India, Egypt and Eastern Europe. Over a third of the cumulative 
€1.5 billion net opex savings made between FY19 and FY22 in Europe 
and Common Functions were generated through integrating activities 
into _VOIS and driving digitisation at speed. Approximately 30% of the 
Group’s team members work in _VOIS and other shared operations, 
and over the last four years, we have delivered 8,200 role efficiencies. 

Actions underway to mitigate macroeconomic challenges
Through further optimisation of the balance between in-market agility 
and efficient regional standardisation we have a number of initiatives 
underway to effectively manage the macroeconomic challenges in our 
sector. Key areas of focus are improving our commercial agility at a local 
level and further enhancing our operational efficiency at a regional level.

Initiatives to improve our commercial agility include expansion of our 
investment-linked pricing programme and expansion of our flexible 
contract pricing structures, which enable consumers to ‘flex’ the 
length of contracts and monthly payments. We are also extending the 
attractiveness of converged connectivity products, which increase the 
loyalty rates of our consumer customers.

Initiatives underway to further enhance our operational efficiency 
include expanding the use of power purchase agreements to lock-in 
electricity supply and pricing over longer periods and remaining agile 
in the re-deployment of tasks to regional centres of excellence, in lower 
cost locations.

18

Vodafone Group Plc   

Annual Report 2022

Strategic review (continued)

Strategic report

Governance

Financials

Other information

19

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Well placed to manage challenging  

macroeconomic conditions

The macroeconomic climate presents specific challenges for our sector 

to navigate and we are organised to effectively balance our regional 

scale and local agility. We are prioritising a series of actions to mitigate 

the current macroeconomic challenges. 

Macroeconomic challenges for our sector

Whilst Vodafone and the broader telecommunications sector are well 

positioned to deliver relatively resilient financial performance during 

periods of macroeconomic uncertainty, there are specific challenges 

to be managed. Firstly, rising energy costs will have an impact on our 

financial performance in the year ahead. In FY22, our total electricity 

usage was 5.9 TWh, with a total cost of €846 million. 

Energy price increases are feeding through into a broader inflationary 

environment, with the European Central Bank forecasting the Harmonised 

Index of Consumer Prices to be in the range of 1.9% to 5.1% during 

2022-2024. These inflationary pressures are beginning to impact 

customer confidence, both consumers and businesses. 

Our sector and many others have experienced increased volatility in 

supply chains and an increase in logistics costs. Also, across Europe 

many organisations have experienced an increase in the both the 

volume and sophistication of cyber-attacks. This is leading to an 

increase in the expectations of governments to ensure organisations’ 

cyber defences are secure and resilient.

Balancing regional scale and local agility

We believe that we are well-positioned within the sector to navigate 

the current macroeconomic environment. We are organised to ensure 

the optimal balance between ensuring local agility, whilst delivering 

significant benefits of scale through standardisation at a regional level. 

In-market autonomy ensures local agility

Our local in-country teams are best placed to understand the needs 

of their local market and make appropriate decisions, with end-to-end 

accountability. Our in-country leadership teams have full control over 

their P&L and capital allocation, as well as ensuring they have the optimal 

local team structures.

This end-to-end accountability is matched by full autonomy over product, 

pricing and marketing decisions for their market. This ensures each country 

operation can remain agile in highly dynamic and competitive markets. Our 

local markets also benefit from sharing best practice and, when decided 

locally, adopting best practices developed in other markets. For example, 

Vodafone UK developed investment-linked pricing structures, which 

have now been implemented in four other European markets. Similarly, 

Vodafone Spain developed a second brand, ‘Lowi’, to compete more 

effectively in the value segment. This approach has now been adopted 

in a localised manner in the majority of our other European markets.

Each local country operation also has full control over its channel and 

customer journeys. Again, each market often chooses to benefit from 

best practices developed in other markets. For example, the MyVodafone 

app, which has chosen to be taken and adopted by 12 markets and is 

enjoyed by 52 million customers.

Regional standardisation delivers scale benefits

To ensure our country operations receive the full benefits of being part of 

a larger Group, we are structured to deliver efficient operational support 

through regionally scaled services. The connectivity value chain has a 

high degree of replicable and repeatable services across each of our 

markets. This is essential to compete against the local incumbent 

operators who benefit from historically derived local scale.

We continue to simplify our approach to networks and technology 

through integrating our European network, IT and digital teams. The 

aim was to drive efficiency, increase speed of execution, standardise 

key processes, and codify the best solutions for implementation across 

all of our markets. Through standardisation of what equipment and 

software we use, we can then in turn standardise how our networks are 

constructed and operated. This standardisation delivers both cost and 

capital efficiencies, together with enhancements in network quality. For 

example, we reported a 42% year-on-year reduction in incidents across 

our networks and a significant step-up in network testing results. 

Secondly, through combining the purchasing power of our business 

across Europe and Africa we improve both the efficiency and resilience 

of our supply chains. We have consolidated our supplier management 

function into a single procurement company. The Vodafone Procurement 

Company manages global tenders and allows us to generate over 

€600 million in annual savings compared to standalone operators. For 

example, following the acquisition of the Liberty assets in Germany and 

Central and Eastern Europe, we have delivered a double-digit percentage 

saving. The efficiency of our procurement is further demonstrated by 

independent operators paying to access our pooled procurement, 

alongside other services, through our ‘Partner Markets’ business. 

Thirdly, we manage our IT operations, network operating centres and 

back-office activities through four Shared Service Centres (‘_VOIS’) 

in India, Egypt and Eastern Europe. Over a third of the cumulative 

€1.5 billion net opex savings made between FY19 and FY22 in Europe 

and Common Functions were generated through integrating activities 

into _VOIS and driving digitisation at speed. Approximately 30% of the 

Group’s team members work in _VOIS and other shared operations, 

and over the last four years, we have delivered 8,200 role efficiencies. 

Actions underway to mitigate macroeconomic challenges

Through further optimisation of the balance between in-market agility 

and efficient regional standardisation we have a number of initiatives 

underway to effectively manage the macroeconomic challenges in our 

sector. Key areas of focus are improving our commercial agility at a local 

level and further enhancing our operational efficiency at a regional level.

Initiatives to improve our commercial agility include expansion of our 

investment-linked pricing programme and expansion of our flexible 

contract pricing structures, which enable consumers to ‘flex’ the 

length of contracts and monthly payments. We are also extending the 

attractiveness of converged connectivity products, which increase the 

loyalty rates of our consumer customers.

Initiatives underway to further enhance our operational efficiency 

include expanding the use of power purchase agreements to lock-in 

electricity supply and pricing over longer periods and remaining agile 

in the re-deployment of tasks to regional centres of excellence, in lower 

cost locations.

Committed to improving shareholder returns
Following the launch of the second phase of our strategy to be the 
new generation connectivity and digital services provider for Europe and 
Africa, we conducted an extensive portfolio review to assess the optimal 
structure to execute our strategy and create value for our shareholders.

Historically, our Group has been managed as a combination of 
geographically focused operating companies, which draw from a range 
of shared services. Over the last three years, we have been evolving 
our business model and organisational structures to operate in a 
more streamlined and agile matrix, recognising the importance of local, 
in-market scale and capabilities, as well as generating further value from 
the scale and breadth of our footprint.

We manage our Group through four group-wide operational layers:

A. infrastructure assets; 
B. shared operations; 
C. growth platforms; and
D. retail and customer service.

Infrastructure assets
Our converged connectivity infrastructure is largely managed through 
three components: passive mobile, active mobile and fixed. 

Our passive mobile infrastructure is now primarily held and operated 
through Vantage Towers’ network of around 83,000 towers across 
10 European markets. The Vantage Towers IPO was completed 
successfully in March 2021 and the company has a current market 
capitalisation of €16 billion. We continue to own and operate our active 
mobile infrastructure in Europe directly, which includes 117,000 radios. 
In addition, our African operations operate a further 42,000 radios and 
22,000 towers. We reached network sharing partnerships in 10 markets 
between FY19 and FY22 and are committed to enhancing asset utilisation 
through further network sharing. By separating and listing Vantage Towers 
at pace, it is now in a prime position to drive further consolidation within 
the European sector, which in turn will provide Vantage Towers further 
strategic flexibility. We are actively pursuing accretive bolt-on transactions 
and industrial merger opportunities, which could lead to the deconsolidation 
of Vantage Towers from the Group and monetisation of our holding 
over time.

Our fixed connectivity infrastructure comprises consumer connectivity 
networks, mobile backhaul, and international terrestrial and submarine 
connections. Across the Group, our fixed connectivity networks include 
1.6 million kilometres of fibre and coaxial cable infrastructure. Our 
approach to operating our connectivity infrastructure was discussed at a 
recent investor briefing, in which we outlined our unified pan-European 
technology organisational structure. We are actively exploring further 
opportunities for our fixed network assets to improve asset utilisation, 
including a joint venture in Germany to support investment in full 
fibre-to-the-premises where there is demand from our housing 
association customers and expand the reach of our network.

Scan or click to watch our case study  
on leading gigabit networks:  
investors.vodafone.com/videos

Shared operations
As discussed on earlier, the connectivity value chain involves a 
high degree of repeatable processes across all our markets, such as 
procurement, network deployment, network operations, sales activities, 
customer support operations, and billing and transaction processing. 
As one of the largest global connectivity providers, we have a significant 
opportunity to standardise processes across markets, relocate operations 
to lower cost centres of excellence and apply automation at scale, 
delivering best-in-class efficiency levels. Our shared operations are 
delivering over €400 million of operating cost savings per annum.

In addition to the regional standardisation of networks, procurement and 
shared services, our Vodafone Roaming Services operation manages our 
global roaming relationships with other operators, our Vodafone Carrier 
Services business provides wholesale connectivity services, and our 
Partner Market’s team works with 30 local operators in building strategic 
alliances and extending our reach into different markets. These functions 
generate over €250 million revenue and cost savings annually.

We have made good progress over the last four years, however there 
is still scope for further efficiencies, particularly with respect to network 
operations and digital services platforms.

Growth platforms
Over the last few years, we have invested in digital capabilities and 
scalable technology to build three digital growth platforms, which were 
discussed at a recent investor briefing.

Leading digital consumer services
Complementary digital services play a crucial role in deepening 
relationships with consumers, in addition to having attractive economic 
models. We now have over 50 million customers subscribing to a digital 
service, which leads to higher ARPU, improved distribution efficiency, 
higher NPS and lower churn. We are focused on further developing our 
strong positions in consumer IoT, Vodafone TV, home services, device 
lifecycle services and loyalty applications. 

Scan or click to watch our case study  
on digital consumer services:  
investors.vodafone.com/videos

The global IoT connectivity leader
Vodafone’s IoT service was established in 2008 and has grown to 
be the largest IoT connectivity provider globally, with 150 million 
devices connected. Vodafone IoT has been recognised as a leader in 
managed connectivity by Gartner every year since 2014. Vodafone IoT 
currently generates €0.9 billion annual revenue with double-digit revenue 
growth and a strong double-digit ROCE. The total addressable market is 
€10 billion and expected to grow 16% p.a., with further stimulus from the 
NextGenerationEU recovery plan funding, supporting Vodafone’s further 
expansion into end-to-end IoT services. We are currently in the process 
of enabling a separation of Vodafone IoT, as greater independence from 
Vodafone will help to accelerate the platform’s growth and attractiveness 
to both new customers and connectivity partners. 

Scan or click to watch our case study on IoT: 
investors.vodafone.com/videos

The leading FinTech in Africa
Since formation in 2007 as a money transfer service, Vodafone’s 
financial services businesses in Africa – encompassing Vodacom Group, 
Safaricom and Vodafone Egypt – have collectively grown to be the 
leading FinTech in Africa. Including Safaricom, the Vodacom Group has 
52.4 million customers, transacting €24.8 billion per month. In FY22 we 
generated €336 million service revenue from M-Pesa and other financial 
services, excluding Safaricom. Our African FinTech business has significant 
growth opportunities through penetration growth in existing markets, 
expanding into new markets and scaling new products, including the 
recent launch of the VodaPay ‘super-app’ in South Africa. The Vodacom 
Group has clear financial ambitions to grow its new services, which include 
financial services, at or above 20% CAGR. We have completed the legal 
separation of our FinTech business at a local country level, which enables 
us to accelerate the pace of growth, supporting a pathway of monetisation 
over time.

Scan or click to watch our case study on FinTech:  
investors.vodafone.com/videos

20

Vodafone Group Plc   
Annual Report 2022

Strategic review (continued)

Strategic report

Governance

Financials

Other information

Retail and customer service
Europe Consumer
In Europe, we are a leading converged connectivity provider with 
almost 9 million converged customers, 114 million mobile connections, 
145 million marketable NGN broadband homes, and we have launched 
5G in 294 cities in 11 markets in Europe. 

Over the last decade, the performance of the European telecommunications 
industry has been weaker than other regions, which market commentators 
largely attribute to its regulatory environment. European regulation 
has been driving increasingly fragmented market structures, compared 
with North America or Asia. Sustained price deflation and the inability 
to derive cost synergies from scale have impacted sector returns, which 
in turn limits the sustainability of capital investment in critical national 
infrastructure. As noted above, Germany has benefited from a more 
sustainable competitive environment compared to many other 
markets in Europe and those markets would benefit from further 
in-market consolidation. We are pragmatically pursuing value accretive 
in-market consolidation to deliver sustainable market structures in our 
major European markets.

Click or scan to watch our digital services 
and experiences investor briefing: 
investors.vodafone.com/digital-services

Vodafone Business
Vodafone Business is a key growth driver for the Group, representing 
27% of service revenue in the period. We operate in attractive markets 
with a compelling structural opportunity, with expected addressable 
market growth of c.8% per annum. Our strategy is grounded in our 
purpose to connect for a better future and is focused on three core 
elements. Firstly, to be the trusted partner for small and medium-sized 
enterprises. Secondly, to be the gigabit connectivity provider of choice 
to large enterprises. Thirdly, to be the leading end-to-end provider of IoT 
solutions for every organisation. 

Click or scan to watch our Vodafone Business 
investor briefing:  
investors.vodafone.com/vbbriefing

Africa Consumer
In Africa, we are the leading provider of mobile data and mobile payment 
services. We have 185 million mobile customers in eight markets and we 
are the leading mobile connectivity provider by revenue market share in 
seven markets. 

On 10 November 2021, we announced that we have agreed to 
transfer our 55% shareholding in Vodafone Egypt to Vodacom Group, 
our African subsidiary, for €2,722 million on a debt free, cash free basis. 
The integration of Vodafone Egypt into Vodacom follows a series of other 
portfolio simplification transactions which have helped Vodacom become 
a pan-African connectivity and financial services powerhouse. Including 
Egypt, Vodacom will have number 1 market positions in seven countries 
with combined populations over more than 500 million people. We will 
move at pace with the imminent integration of Vodafone Egypt, which will 
benefit from closer cooperation with Vodacom, enabling it to accelerate 
growth in financial services and IoT.

Click or scan to watch our digital services  
and experiences investor briefing:  
investors.vodafone.com/digital-services

To summarise, we have three priority areas to optimise 
our business structure during FY23, with a further three 
value-creating structural enhancements underway.

FY23 portfolio priorities:
 – We are pursuing options for Vantage Towers that will enable it to increase 
its pan-European industrial scale, whilst also realising value for Vodafone’s 
shareholders and enabling deconsolidation from Vodafone, to further 
simplify the Group’s structure;

 – We are in the final steps of completing the transfer of Vodafone’s 
holding in Vodafone Egypt to Vodacom, which creates value for 
Vodafone shareholders, enhances the diversification and growth 
profile of Vodacom and further simplifies the Group’s structure; and
 – We continue to pursue pragmatic in-market mobile consolidation 

opportunities in Europe that will strengthen our market position and 
create value for our shareholders.

Additional value-creating structural enhancements
 – We have started discussions with potential joint venture partners to 

enable further investment in our fixed network infrastructure, including 
full fibre-to-the-premises where there is demand from our housing 
association customers, and nearby locations that are not currently 
covered by our network;

 – We are currently in the process of enabling a separation of Vodafone 

IoT, which will enable greater independence from Vodafone to 
accelerate its growth and attractiveness to both new customers 
and connectivity partners; and

 – We have completed the legal separation of our FinTech business at a 

local country level, which enables us to accelerate the pace of growth, 
supporting a pathway towards monetisation over time.

Successful execution of these portfolio actions will further simplify 
Vodafone’s operations, enhance the visibility of value to equity markets 
and most importantly, ensure we are organised in the optimal structure 
to deliver our long-term organic growth strategy as a next-generation 
connectivity and digital services provider in Europe and Africa.

Outlook for FY23
Our performance during FY22 has been in line with our expectations and 
demonstrates the relative resilience of our operating model. We remain 
focused on the delivery of the next phase of our strategy.

The current macroeconomic climate presents specific challenges, and 
is likely to have an impact on our financial performance in the year ahead. Whilst 
our business model is relatively more resilient than many others, there are 
specific challenges to be managed. The war in Ukraine and energy price 
increases are contributing to a broader inflationary environment, and these 
inflationary pressures are beginning to impact customer confidence. Our 
sector and many others have also experienced increased volatility in 
supply chains and an increase in logistics costs. We have a number of 
initiatives underway to mitigate these macroeconomic challenges.

Based on this assessment of the global macroeconomic outlook:

 – Adjusted EBITDAaL1 is expected to be between €15.0 - €15.5 billion 

in FY23; and

 – Adjusted free cash flow1 is expected to be c.€5.3 billion in FY23.

Note:
1.  These line items are alternative performance measures which are non-GAAP measures. 

See ’Non-GAAP measures’ on page 223 for more information.

Strategic report

Governance

Financials

Other information

21

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our people strategy
Our people strategy 

We are transforming to become a new generation 
connectivity and digital services provider for Europe 
and Africa. Our people strategy accelerates this 
transformation, by seeking to create an inclusive 
environment for growth, where everyone has the 
opportunity to thrive.

 The Spirit of Vodafone

Our culture – the ‘Spirit of Vodafone’ – outlines the beliefs we stand for 
and the behaviours that enable our strategy and purpose. 

This year we have continued embedding Spirit throughout the 
organisation, focusing on transforming our culture through addressing 
habits, leadership, systems and processes. In May 2020, we introduced 
a bi-annual employee survey called ‘Spirit Beat’ to measure culture 
and its impact. The results demonstrate how Spirit behaviours are being 
embedded in the employee experience and confirm the positive impact 
of these behaviours in driving performance.

Spirit Beat surveys

Behaviour
Earn customer loyalty
Experiment, learn fast
Create the future
Get it done, together
Overall Spirit index1
Response rate

Sept 2021
74
78
75
77
76
80%

Jan 2021
72
77
75
76
75
86%

Note:
1.  The overall Spirit index reflects the average of the four Spirit behaviour scores.

Following each survey, employees receive personalised and artificial 
intelligence-driven ‘nudges’ based on their confidential responses over 
a 20-week period. These nudges support behaviour change, consolidate 
new habits, and create a continuous feedback loop, with over two million 
nudges deployed since May 2020. Based on responses from the latest 
survey, 68% of colleagues found nudges useful, and analysis has shown 
that teams with managers who embraced Spirit and took action had 
a higher Spirit Index (+8) and engagement score (+9) compared to 
managers who did not.

Improvements in team Spirit index results are also associated 
with better business outcomes in customer operations centres. 
For example, we have identified a positive relationship with First Call 
Resolution (‘FCR’) and Transactional Net Promoter Score (‘tNPS’) metrics. 
Each point increase in the Spirit Index consistently predicts an increase 
in both FCR and tNPS.

In addition to Spirit Beat, we ran three pulse surveys to listen to 
employee feedback during the pandemic across the year. We 
continued to observe high scores with employees feeling connected 
to their team (80 in April 2021, 81 in both July and November 2021) 
and expressing positivity about the future in how we work at Vodafone 
(79 in April 2021, July and November 2021). We have also seen an 
increase in how employees are feeling (72 in April, 75 in both July 
and November 2021). The results have informed our response to 
COVID-19 and the formation of new ways of working post-pandemic. 
They also demonstrated employees’ pride in Vodafone’s response to the 
pandemic and praise for the hybrid working policy. We will continue to 
listen to our employees through Spirit Beat and pulse surveys to inform 
how we design and improve the employee experience.

Leadership at Vodafone
Senior leadership are accountable for our culture transformation. 
The Board reviews progress on employee engagement and Spirit on a 
regular basis, and the Executive Committee monitors key achievements 
in embedding Spirit and considers further opportunities to drive growth 
and transformation.

Leadership is essential for driving transformation, and we have invested in 
developing inclusive leaders who drive growth and innovation, act as role 
models, coach and empower teams, and lead with Spirit. In October 2021, 
we launched the Vodafone Leadership Standards to create a consistent 
understanding of what it takes to successfully lead with Spirit.

The Vodafone Leadership Standards are being embedded throughout 
the leadership development journey and the new ‘Spirit Accelerator’ 
programme. From April 2022, over 300 senior leaders will experience 
‘Spirit Accelerator 2.0’, which will focus on enhancing their leadership 
capability to drive growth and transformation, deliver operational 
excellence, amplify customer experience and loyalty, and continue to 
create a culture of inclusion. Our newly introduced 360 feedback tool 
will further support our leaders’ development.

We continue to embed Spirit in Company policies, employee journeys 
and organisational rituals. We are supporting managers to demonstrate 
Spirit as they transition with their teams into hybrid working and are 
using updated leadership assessment methodologies to reflect Spirit 
behaviours. We introduced quarterly ‘Spirit of Vodafone Days’ to provide 
dedicated space for personal growth, wellbeing, and connection across 
all markets and we run a global recognition programme that celebrates 
those who demonstrate Spirit behaviours. We also continue to develop 
‘LaunchPad’, our global employee-led innovation platform which helps 
‘Create the Future’. In the two years since it has been operational, our 
employees have submitted over 2,000 ideas, ranging from e-waste 
recycling, Internet of Things (‘IoT’) marketplaces to cloud smartphones. 
We are seeing the value from ideas that have come through the process, 
for example ‘Scam Signal’ is a Vodafone application that helps businesses 
combat fraud and cyber crime while improving customer experience by 
utilising our network to identify bank transfer scams in real time.

 Agile and efficient operating model

Our Group operating model is designed to maximise the effectiveness 
of the local market operations by enabling them to benefit from the 
Group’s scale across Europe and Africa, whilst at the same time being 
able to respond quickly and effectively to market conditions and 
customer needs. 

Read more about how we balance regional scale 
and local agility on pages 11 and 18

Read more about our headcount  
on page 38

20

Vodafone Group Plc   

Annual Report 2022

Strategic review (continued)

Retail and customer service

Europe Consumer

In Europe, we are a leading converged connectivity provider with 

almost 9 million converged customers, 114 million mobile connections, 

145 million marketable NGN broadband homes, and we have launched 

5G in 294 cities in 11 markets in Europe. 

Over the last decade, the performance of the European telecommunications 

industry has been weaker than other regions, which market commentators 

largely attribute to its regulatory environment. European regulation 

has been driving increasingly fragmented market structures, compared 

with North America or Asia. Sustained price deflation and the inability 

to derive cost synergies from scale have impacted sector returns, which 

in turn limits the sustainability of capital investment in critical national 

infrastructure. As noted above, Germany has benefited from a more 

sustainable competitive environment compared to many other 

markets in Europe and those markets would benefit from further 

in-market consolidation. We are pragmatically pursuing value accretive 

in-market consolidation to deliver sustainable market structures in our 

major European markets.

Click or scan to watch our digital services 

and experiences investor briefing: 

investors.vodafone.com/digital-services

Vodafone Business

Vodafone Business is a key growth driver for the Group, representing 

27% of service revenue in the period. We operate in attractive markets 

with a compelling structural opportunity, with expected addressable 

market growth of c.8% per annum. Our strategy is grounded in our 

purpose to connect for a better future and is focused on three core 

elements. Firstly, to be the trusted partner for small and medium-sized 

enterprises. Secondly, to be the gigabit connectivity provider of choice 

to large enterprises. Thirdly, to be the leading end-to-end provider of IoT 

solutions for every organisation. 

Click or scan to watch our Vodafone Business 

investor briefing:  

investors.vodafone.com/vbbriefing

Africa Consumer

seven markets. 

In Africa, we are the leading provider of mobile data and mobile payment 

services. We have 185 million mobile customers in eight markets and we 

are the leading mobile connectivity provider by revenue market share in 

On 10 November 2021, we announced that we have agreed to 

transfer our 55% shareholding in Vodafone Egypt to Vodacom Group, 

our African subsidiary, for €2,722 million on a debt free, cash free basis. 

The integration of Vodafone Egypt into Vodacom follows a series of other 

portfolio simplification transactions which have helped Vodacom become 

a pan-African connectivity and financial services powerhouse. Including 

Egypt, Vodacom will have number 1 market positions in seven countries 

with combined populations over more than 500 million people. We will 

move at pace with the imminent integration of Vodafone Egypt, which will 

benefit from closer cooperation with Vodacom, enabling it to accelerate 

growth in financial services and IoT.

Click or scan to watch our digital services  

and experiences investor briefing:  

investors.vodafone.com/digital-services

To summarise, we have three priority areas to optimise 

our business structure during FY23, with a further three 

value-creating structural enhancements underway.

FY23 portfolio priorities:

 – We are pursuing options for Vantage Towers that will enable it to increase 

its pan-European industrial scale, whilst also realising value for Vodafone’s 

shareholders and enabling deconsolidation from Vodafone, to further 

simplify the Group’s structure;

 – We are in the final steps of completing the transfer of Vodafone’s 

holding in Vodafone Egypt to Vodacom, which creates value for 

Vodafone shareholders, enhances the diversification and growth 

profile of Vodacom and further simplifies the Group’s structure; and

 – We continue to pursue pragmatic in-market mobile consolidation 

opportunities in Europe that will strengthen our market position and 

create value for our shareholders.

Additional value-creating structural enhancements

 – We have started discussions with potential joint venture partners to 

enable further investment in our fixed network infrastructure, including 

full fibre-to-the-premises where there is demand from our housing 

association customers, and nearby locations that are not currently 

covered by our network;

 – We are currently in the process of enabling a separation of Vodafone 

IoT, which will enable greater independence from Vodafone to 

accelerate its growth and attractiveness to both new customers 

and connectivity partners; and

 – We have completed the legal separation of our FinTech business at a 

local country level, which enables us to accelerate the pace of growth, 

supporting a pathway towards monetisation over time.

Successful execution of these portfolio actions will further simplify 

Vodafone’s operations, enhance the visibility of value to equity markets 

and most importantly, ensure we are organised in the optimal structure 

to deliver our long-term organic growth strategy as a next-generation 

connectivity and digital services provider in Europe and Africa.

Outlook for FY23

Our performance during FY22 has been in line with our expectations and 

demonstrates the relative resilience of our operating model. We remain 

focused on the delivery of the next phase of our strategy.

The current macroeconomic climate presents specific challenges, and 

is likely to have an impact on our financial performance in the year ahead. Whilst 

our business model is relatively more resilient than many others, there are 

specific challenges to be managed. The war in Ukraine and energy price 

increases are contributing to a broader inflationary environment, and these 

inflationary pressures are beginning to impact customer confidence. Our 

sector and many others have also experienced increased volatility in 

supply chains and an increase in logistics costs. We have a number of 

initiatives underway to mitigate these macroeconomic challenges.

Based on this assessment of the global macroeconomic outlook:

 – Adjusted EBITDAaL1 is expected to be between €15.0 - €15.5 billion 

in FY23; and

 – Adjusted free cash flow1 is expected to be c.€5.3 billion in FY23.

Note:

1.  These line items are alternative performance measures which are non-GAAP measures. 

See ’Non-GAAP measures’ on page 223 for more information.

22

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our people strategy (continued)

 Diverse talent and future ready skills

As we evolve our operating model and execute our strategy, we are 
focused on developing diverse talent for the future and building future 
skills by accelerating reskilling and upskilling at scale.

During the year, we reviewed our talent and succession pools across 
senior roles. These are ultimately discussed and approved at the annual 
Executive Committee talent review and are also shared with the Board. 
Gender diversity of the executive succession pools increased to 38% 
from 31% in the prior year. We have also adopted a consistent set 
of assessment tools to support the selection and development of 
senior leaders.

Read more about workplace equality  
on pages 38 to 40

Our transformation into a new generation connectivity and digital services 
provider requires new skills and capabilities in the organisation, such as 
software engineering, automation and data analysis. In October 2021, 
we announced our ambition to hire 7,000 software engineers by 
2025, through a combination of recruitment, reskilling and insourcing. 
In support, we launched a global recruiting playbook, invested in 
recruitment campaigns across nine markets and redesigned the global 
careers site. In June 2021, we also introduced a ‘Technical Career Path’ 
to allow engineering experts to grow and develop their careers by 
leveraging their deep expertise.

Local markets are also focused on developing key strategic skills 
to execute our strategy. For example, in FY19 the Vodacom Group 
introduced the ‘#1MoreSkill’ digital development initiative that allows 
employees to develop new critical skills in agile, software engineering, 
cyber security and IoT. In FY22, 21% of Vodacom South Africa 
employees completed training in one of these skills and 55% of 
employees redeployed to new roles in Vodacom had been reskilled 
or upskilled through this initiative. In FY21, Italy launched a skills 
transformation pilot, involving 10 functions and covering more than 
4,600 employees. To date 1,350 have been upskilled and 1,329 reskilled. 
Of those reskilled, 271 have been redeployed to new roles. As a further 
example, Turkey has launched seven reskilling initiatives whereby 
employees receive training in emerging skills such as cyber security, 
DevOps, data science and customer experience. By the end of FY22, 
29% of participating employees had been redeployed to new roles.

We continue to support the personal and professional growth of people 
through online learning initiatives. During the year, 85% of employees 
completed non-mandatory training, with an average of 1.25 hours 
per month. We invested an average of €542 for both mandatory and 
non-mandatory training for each employee to build future capabilities 
and issued 96,550 LinkedIn Learning and 14,000 O’Reilly licences. 
Spirit of Vodafone Days also had a positive impact with a 287% increase 
in formal online learning with over 24,000 hours of learning taking place 
on those two days alone.

To execute the strategy and bring purpose to life, we continued to 
invest in youth hiring (6,430 hires, of which 771 graduates) whilst 
providing digital learning experiences to 95,664 young people, through 
local work experience programmes and initiatives. During the year, we 
also hired 346 apprentices with local programmes that aim to grow future 
talent and skills in areas such as cyber security, network engineering and 
software engineering through work-based learning and qualifications.

To accelerate skills transformation and create a learning culture, we are 
introducing a new operating model for learning, talent, leadership, and 
skills – the global Vodafone Learning Organisation (‘VLO’). The VLO will 
deliver a higher-quality, consistent and more impactful development 
experience for all of our employees. It will also help us to be recognised 
as a workplace where growing never stops and learning is a fundamental 
part of every individual’s experience at Vodafone. 

In March 2022, we launched a campaign offering fast-track employment 
and relocation support for Ukrainians and other nationals seeking work 
outside of their home country due to the war or other humanitarian 
crisis. We received over 1,000 applications by the end of April 2022 and 
hired new employees in Luxembourg, the UK, Romania and Germany at 
specialist, manager and senior manager levels in areas such as networking 
engineering, logistics, financial analytics and quality assurance testing.

 Digital and personalised experience

Future ready ways of working
Based on knowledge gained through the pandemic and external 
research, in March 2021 we launched Future Ready Vodafone, a 
global policy providing flexibility on how and where employees work. 
The new policy sets global standards for hybrid working including an 
expected average of two to three days a week working from the office 
(depending on the role) and the support for home office equipment. In 
September 2021, the option to work from another country during the 
year for a maximum of 20 days was added to the same policy. We will 
continue to keep our flexible working policies under review as we learn 
from our experience in this area.

Hubs for talent and innovation 
Where appropriate, the remote hiring policy allows teams to source skills 
across our footprint. This year, a new centralised European Research and 
Development (‘R&D’) centre opened in Malaga, Spain. A second centre 
will open in Dresden, Germany, later this year. These hubs specialise in 
developing new technology solutions and digital services such as unified 
communications and Internet of Things (‘IoT’) and will create more than 
600 highly skilled jobs.

Office space
The shift to hybrid working has redefined the role of the office and 
inspired us to create a new global office design primarily for collaboration 
and connection. We experimented in Spain, South Africa and the UK, and 
based on pilot feedback, offices in the Czech Republic, Luxembourg and 
_VOIS Hungary have been redesigned.

Last year, a new booking system for desks and collaboration spaces was 
implemented to help transition to the new ways of working and gather 
information about employees’ behaviours in the hybrid model. A new 
initiative called ‘Office in a Box’ was implemented to support employees’ 
wellbeing while working from home, providing an adequate virtual office 
setup at home following a self-assessment.

Mental health and wellbeing
We remain focused on physical and mental wellbeing, with a variety of 
training and services available in each market. Provision of employee 
assistance programmes and psychological support services continued 
to grow. Many markets now have mental health first aiders, wellbeing 
ambassadors, mental health champions or the local equivalent; in the UK 
we have around 250, alongside 700 managers who are trained in mental 
health awareness.

We also launched a standardised mental health toolkit across all 
markets. The toolkit provides a better understanding of mental health 
and support to anyone going through challenges or those helping a 
colleague, family member or friend. In June 2021, for Men’s Health Week 
we ran a dedicated session on Men’s Mental Health. In October, for World 
Mental Health Day we ran a series of global sessions ranging from dance 
sessions, leaders’ mental health training and supporting young people 
through grief and loss. In February 2022, the annual Global Wellbeing 
Week sessions were attended by over 6,000 employees and our Senior 
Leadership Team, covering mental health and cancer awareness. 

Click to read more about mental health and wellbeing: 
vodafone.com/wellbeing

Strategic report

Governance

Financials

Other information

23

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Employee forums
We have a number of employee forums where elected employee 
representatives represent the views of their colleagues. During the 
year, the European employee forum met twice, and the South African 
employee forum met four times. The Board’s Workforce Engagement 
Lead, Valerie Gooding, attended one of each forum during the year to 
gather employee views, with the key discussion topics from the meetings 
including Future Ready ways of working, our response to COVID-19 and 
progress on our Fair Pay agenda.

Read more about the Board’s engagement with the  
employee voice on page 91

Pay and benefits
As part of the people experience, we continue to ensure pay, benefits, 
and wellbeing propositions are competitive and fair. Pay is typically 
reviewed on an annual basis, with increases aligned to an individual’s 
level of skills and experience as well as external factors like market 
competition and inflation. Our total reward approach also encourages 
collective performance and ‘in the moment’ recognition. For example 
21,117 peer to peer ‘Thank You’s’ and 60,196 cash Star awards were 
issued through a recognition tool during the year. 

We continue to apply Fair Pay principles across all markets, working with 
the Fair Wage Network to ensure a good standard of living in each market. 
In the UK, our commitment to these principles is reflected in how the 
Living Wage Foundation has recently certified us as an Accredited Living 
Wage employer.

Read more about our Fair Pay principles  
on page 106

Click to read more about Fair Pay at Vodafone:  
vodafone.com/fair-pay

Digital experience 
Our people experience is informed by employee insights and guided by 
our culture. This year we worked on providing a more digital employee 
experience by establishing ‘Grow with Vodafone’, an integrated talent 
acquisition, skills and learning platform. This significantly enhances 
the recruiting and learning experience, whilst giving employees greater 
ownership of their individual learning and career development. The 
platform provides three main features:

 – Grow your Skills: Enables individuals to build a unique skills profile 
enabling personalised learning and career recommendations, as well 
as supporting upskilling opportunities.

 – Grow your Learning: Smart technology drives personalised learning 
recommendations to help each employee achieve their career goals 
whilst also driving a culture where growing never stops.
 – Grow your Career: Provides role recommendations based 

on skills and experience to candidates. It also offers optimised 
recruiter and hiring manager experience by prioritising the most 
suitable applications.

By the end of March 2022, over 13,000 unique users had accessed all 
features of the platform and approximately 24,000 employees accessed 
learning content.

A new digital onboarding tool was also deployed in a number of our 
markets and shared service centres and global deployment will be 
complete by October 2022. So far the tool has received an encouraging 
Net Promoter Score (‘NPS’) of 85.1 from employees who experienced the 
new process.

Next year a global workforce planning system will be launched, delivering 
data driven workforce plans and insights. It will allow better identification 
of future workforce requirements using business drivers and modelling 
through scenario planning. The system will impact how we approach 
resourcing, talent management and learning strategies, empowering us 
to plan effectively. Pilots will launch in early 2022 before being expanded 
later in the year.

In FY23, we will also deploy new people analytics capabilities, supported 
by Google Cloud platform across some of our markets. 

Workers’ councils and union engagement
We respect freedom of association and recognise the rights of employees 
to join trade unions and engage in collective bargaining in accordance 
with local law. We continue to maintain strong relationships with the 
workers’ councils and unions and we have approximately 22,250 people 
covered by collective bargaining agreements across our global footprint. 

This year, we reached several agreements with the unions as we 
continued to shape the future of work. In Spain, all employees can work 
up to 60% remotely. In Italy, 60% to 80% of employees will work remotely 
post-pandemic (depending on role) and both markets have guaranteed 
rights to disconnect outside working hours. In June 2021, Italy also 
committed to reskilling call centre employees, with government support.

22

Vodafone Group Plc   

Annual Report 2022

Our people strategy (continued)

 Diverse talent and future ready skills

As we evolve our operating model and execute our strategy, we are 

focused on developing diverse talent for the future and building future 

skills by accelerating reskilling and upskilling at scale.

During the year, we reviewed our talent and succession pools across 

senior roles. These are ultimately discussed and approved at the annual 

Executive Committee talent review and are also shared with the Board. 

Gender diversity of the executive succession pools increased to 38% 

from 31% in the prior year. We have also adopted a consistent set 

of assessment tools to support the selection and development of 

senior leaders.

Read more about workplace equality  

on pages 38 to 40

Our transformation into a new generation connectivity and digital services 

provider requires new skills and capabilities in the organisation, such as 

software engineering, automation and data analysis. In October 2021, 

we announced our ambition to hire 7,000 software engineers by 

2025, through a combination of recruitment, reskilling and insourcing. 

In support, we launched a global recruiting playbook, invested in 

recruitment campaigns across nine markets and redesigned the global 

careers site. In June 2021, we also introduced a ‘Technical Career Path’ 

to allow engineering experts to grow and develop their careers by 

leveraging their deep expertise.

Local markets are also focused on developing key strategic skills 

to execute our strategy. For example, in FY19 the Vodacom Group 

introduced the ‘#1MoreSkill’ digital development initiative that allows 

employees to develop new critical skills in agile, software engineering, 

cyber security and IoT. In FY22, 21% of Vodacom South Africa 

employees completed training in one of these skills and 55% of 

employees redeployed to new roles in Vodacom had been reskilled 

or upskilled through this initiative. In FY21, Italy launched a skills 

transformation pilot, involving 10 functions and covering more than 

4,600 employees. To date 1,350 have been upskilled and 1,329 reskilled. 

Of those reskilled, 271 have been redeployed to new roles. As a further 

example, Turkey has launched seven reskilling initiatives whereby 

employees receive training in emerging skills such as cyber security, 

DevOps, data science and customer experience. By the end of FY22, 

29% of participating employees had been redeployed to new roles.

We continue to support the personal and professional growth of people 

through online learning initiatives. During the year, 85% of employees 

completed non-mandatory training, with an average of 1.25 hours 

per month. We invested an average of €542 for both mandatory and 

non-mandatory training for each employee to build future capabilities 

and issued 96,550 LinkedIn Learning and 14,000 O’Reilly licences. 

Spirit of Vodafone Days also had a positive impact with a 287% increase 

in formal online learning with over 24,000 hours of learning taking place 

on those two days alone.

To execute the strategy and bring purpose to life, we continued to 

invest in youth hiring (6,430 hires, of which 771 graduates) whilst 

providing digital learning experiences to 95,664 young people, through 

local work experience programmes and initiatives. During the year, we 

also hired 346 apprentices with local programmes that aim to grow future 

talent and skills in areas such as cyber security, network engineering and 

software engineering through work-based learning and qualifications.

To accelerate skills transformation and create a learning culture, we are 

introducing a new operating model for learning, talent, leadership, and 

skills – the global Vodafone Learning Organisation (‘VLO’). The VLO will 

deliver a higher-quality, consistent and more impactful development 

experience for all of our employees. It will also help us to be recognised 

as a workplace where growing never stops and learning is a fundamental 

part of every individual’s experience at Vodafone. 

In March 2022, we launched a campaign offering fast-track employment 

and relocation support for Ukrainians and other nationals seeking work 

outside of their home country due to the war or other humanitarian 

crisis. We received over 1,000 applications by the end of April 2022 and 

hired new employees in Luxembourg, the UK, Romania and Germany at 

specialist, manager and senior manager levels in areas such as networking 

engineering, logistics, financial analytics and quality assurance testing.

 Digital and personalised experience

Future ready ways of working

Based on knowledge gained through the pandemic and external 

research, in March 2021 we launched Future Ready Vodafone, a 

global policy providing flexibility on how and where employees work. 

The new policy sets global standards for hybrid working including an 

expected average of two to three days a week working from the office 

(depending on the role) and the support for home office equipment. In 

September 2021, the option to work from another country during the 

year for a maximum of 20 days was added to the same policy. We will 

continue to keep our flexible working policies under review as we learn 

from our experience in this area.

Hubs for talent and innovation 

Where appropriate, the remote hiring policy allows teams to source skills 

across our footprint. This year, a new centralised European Research and 

Development (‘R&D’) centre opened in Malaga, Spain. A second centre 

will open in Dresden, Germany, later this year. These hubs specialise in 

developing new technology solutions and digital services such as unified 

communications and Internet of Things (‘IoT’) and will create more than 

600 highly skilled jobs.

Office space

The shift to hybrid working has redefined the role of the office and 

inspired us to create a new global office design primarily for collaboration 

and connection. We experimented in Spain, South Africa and the UK, and 

based on pilot feedback, offices in the Czech Republic, Luxembourg and 

_VOIS Hungary have been redesigned.

Last year, a new booking system for desks and collaboration spaces was 

implemented to help transition to the new ways of working and gather 

information about employees’ behaviours in the hybrid model. A new 

initiative called ‘Office in a Box’ was implemented to support employees’ 

wellbeing while working from home, providing an adequate virtual office 

setup at home following a self-assessment.

Mental health and wellbeing

We remain focused on physical and mental wellbeing, with a variety of 

training and services available in each market. Provision of employee 

assistance programmes and psychological support services continued 

to grow. Many markets now have mental health first aiders, wellbeing 

ambassadors, mental health champions or the local equivalent; in the UK 

we have around 250, alongside 700 managers who are trained in mental 

health awareness.

We also launched a standardised mental health toolkit across all 

markets. The toolkit provides a better understanding of mental health 

and support to anyone going through challenges or those helping a 

colleague, family member or friend. In June 2021, for Men’s Health Week 

we ran a dedicated session on Men’s Mental Health. In October, for World 

Mental Health Day we ran a series of global sessions ranging from dance 

sessions, leaders’ mental health training and supporting young people 

through grief and loss. In February 2022, the annual Global Wellbeing 

Week sessions were attended by over 6,000 employees and our Senior 

Leadership Team, covering mental health and cancer awareness. 

Click to read more about mental health and wellbeing: 

vodafone.com/wellbeing

24

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our financial performance
Continued growth in both Europe and Africa

 – Group revenue increased by 4.0% to €45.6 billion mainly driven by service revenue growth in Europe and Africa. 
 – Adjusted EBITDAaL growth of 5.0%* to €15.2 billion and margin expansion of 0.5* percentage points  

year-on-year to 33.4%.

 – Ongoing delivery of our efficiency programme leading to a net €1.5 billion of savings during FY19-22 
 – Operating profit increased by 11.1% to €5.7 billion, reflecting the growth in Adjusted EBITDAaL and 

reduction in depreciation and amortisation on owned assets. 

 – Significant increase in profit for the financial year and basic earnings per share, due to higher Adjusted EBITDAaL, 

and lower income tax expense.

 – Returns continued to improve and pre-tax ROCE increased by 1.7 percentage points to 7.2%.

Scan or click to watch our Chief Financial Officer, Margherita Della Valle, summarise our financial performance in FY22:  
investors.vodafone.com/videos

Group financial performance

Revenue
 – Service revenue
 – Other revenue
Adjusted EBITDAaL2,3
Restructuring costs
Interest on lease liabilities4
Loss on disposal of property, plant and equipment and intangible assets
Depreciation and amortisation of owned assets 
Share of results of equity accounted associates and joint ventures
Other income
Operating profit
Investment income
Financing costs
Profit before taxation
Income tax expense
Profit for the financial year
Attributable to:
 – Owners of the parent
 – Non-controlled interests
Profit for the financial year

Basic earnings per share
Adjusted basic earnings per share2

Reported 
change %
4.0 
2.9 

5.7 

11.1

FY221
€m
45,580
38,203
7,377
15,208
(346)
398
(28)
(9,858)
211
79
5,664
254
(1,964)
3,954
(1,330)
2,624

2,088
536
2,624

7.20c
11.03c

FY21
€m
43,809
37,141
6,668
14,386
(356)
374
(30)
(10,187)
342
568
5,097
330
(1,027)
4,400
(3,864)
536

112
424
536

0.38c
8.08c

Notes:
1.  The FY22 results reflect average foreign exchange rates of €1:£0.85, €1:INR 86.59, €1:ZAR 17.25, €1:TRY 12.16 and €1: EGP 18.35.
2.  Adjusted EBITDAaL and Adjusted basic earnings per share are non-GAAP measures. See page 223 for more information. 
3. 
4.  Reversal of interest on lease liabilities included within Adjusted EBITDAaL under the Group’s definition of that metric, for re-presentation in financing costs.

Includes depreciation on leased assets of €3,908 million (FY21: €3,914 million). 

Organic growth 
All amounts marked with an ‘*’ in the commentary represent organic growth which presents performance on a comparable basis, excluding the impact of foreign 
exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. When calculating organic growth, the FY21 
results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of operation on a pro forma basis in order to be comparable to FY22. 
Organic growth figures are non-GAAP measures. 

Segmental reporting 
Following the IPO of Vantage Towers A.G. in March 2021, the business is a new reporting segment for the year ended 31 March 2022 (‘FY22’). Comparative information for 
the year ended 31 March 2021 has not been re-presented. Total revenue is unaffected because charges from Vantage Towers A.G. to operating companies are eliminated 
on consolidation. Adjusted EBITDAaL and Adjusted EBITDAaL margin are both impacted by this change which does affect year-on-year comparisons. The segmental 
results of Vantage Towers A.G. include the contribution from Cornerstone Technologies Infrastructure Limited as a joint operation with Telefonica in the UK.

Adjusted EBITDAaL 
Adjusted EBITDA is now referred to as Adjusted EBITDAaL for FY22, with no change in the underlying definition. Adjusted EBITDAaL is a non-GAAP measure. 

Read more about non-GAAP measures  
on page 223

Strategic report

Governance

Financials

Other information

25

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

 – Group revenue increased by 4.0% to €45.6 billion mainly driven by service revenue growth in Europe and Africa. 

Geographic performance summary

FY22
Total revenue (€m)
Service revenue (€m)
Adjusted EBITDAaL (€m)
Adjusted EBITDAaL margin (%)

Service revenue growth %

Germany
Italy
UK
Spain
Other Europe
Vodacom
Other Markets
Vantage Towers
Group

Organic service revenue growth %*2

Germany
Italy
UK
Spain
Other Europe
Vodacom
Other Markets
Vantage Towers
Group

Vantage 
Germany
Towers
€m
€m
1,252
13,128
–
11,616
5,669
619
43.2% 33.8% 21.2% 22.9% 28.4% 35.5% 34.9% 49.4%

Other Europe
€m
5,653
5,001 
1,606

Other 
Markets
€m
3,830
3,420
1,335

Vodacom
€m
5,993
4,635
2,125

Spain
€m
4,180
3,714
957

Italy
€m
5,022
4,379
1,699

UK
€m
6,589
5,154
1,395

Common 
Functions1
€m
1,414
522 
(197) 

Q4
0.6
0.1
8.9
(4.5)
0.7
10.6
(3.1)
–
1.9

Q4
0.8
(0.8)
2.0
(5.1)
2.7
3.1
19.8
–
2.0

Eliminations
€m

Group
€m
(1,481) 45,580
(238) 38,203
15,208
33.4%

–

H2
0.7
(0.8)
7.6
(3.1)
2.1
10.8
2.1
–
2.5

H2
1.0
(1.0)
1.4
(3.4)
2.8
3.7
19.8
–
2.3

Total
0.8
(1.8)
6.3
(2.0)
2.9
13.5
3.3
–
2.9

Total
1.1
(1.8)
1.3
(2.0)
3.0
4.6
19.4
–
2.6

Q1
1.1
(3.9)
5.3
0.5
4.9
18.5
(1.3)
–
3.1

Q1
1.4
(3.6)
2.5
0.8
4.2
7.9
18.4
–
3.3

Q2
0.8
(1.6)
4.7
(2.0)
2.7
14.6
10.0
–
3.4

Q2
1.0
(1.4)
0.6
(1.9)
2.4
3.1
19.7
–
2.4

H1
0.9
(2.8)
5.0
(0.7)
3.8
16.5
4.3
–
3.2

H1
1.2
(2.5)
1.2
(0.6)
3.3
5.4
19.1
–
2.8

Q3
0.8
(1.6)
6.3
(1.8)
3.5
11.0
7.6
–
3.1

Q3
1.1
(1.3)
0.9
(1.6)
2.9
4.4
19.8
–
2.7

Notes:
1.  Common Functions Adjusted EBITDAaL includes a non-recurring charge in relation to the impairment of prior year receivables. 
2.  Adjusted EBITDAaL, Adjusted EBITDAaL margin and organic service revenue growth are non-GAAP measures. See page 223 for more information. 

24

Vodafone Group Plc   

Annual Report 2022

Our financial performance

Continued growth in both Europe and Africa

 – Adjusted EBITDAaL growth of 5.0%* to €15.2 billion and margin expansion of 0.5* percentage points  

year-on-year to 33.4%.

 – Ongoing delivery of our efficiency programme leading to a net €1.5 billion of savings during FY19-22 

 – Operating profit increased by 11.1% to €5.7 billion, reflecting the growth in Adjusted EBITDAaL and 

reduction in depreciation and amortisation on owned assets. 

 – Significant increase in profit for the financial year and basic earnings per share, due to higher Adjusted EBITDAaL, 

and lower income tax expense.

 – Returns continued to improve and pre-tax ROCE increased by 1.7 percentage points to 7.2%.

Scan or click to watch our Chief Financial Officer, Margherita Della Valle, summarise our financial performance in FY22:  

investors.vodafone.com/videos

Loss on disposal of property, plant and equipment and intangible assets

Depreciation and amortisation of owned assets 

Share of results of equity accounted associates and joint ventures

Group financial performance

Revenue

 – Service revenue

 – Other revenue

Adjusted EBITDAaL2,3

Restructuring costs

Interest on lease liabilities4

Other income

Operating profit

Investment income

Financing costs

Profit before taxation

Income tax expense

Profit for the financial year

Attributable to:

 – Owners of the parent

 – Non-controlled interests

Profit for the financial year

Basic earnings per share

Adjusted basic earnings per share2

Notes:

FY21

€m

Reported 

change %

4.0 

2.9 

5.7 

11.1

(9,858)

(10,187)

FY221

€m

45,580

38,203

7,377

15,208

(346)

398

(28)

211

79

5,664

254

(1,964)

3,954

(1,330)

2,624

2,088

536

2,624

7.20c

11.03c

43,809

37,141

6,668

14,386

(356)

374

(30)

342

568

5,097

330

(1,027)

4,400

(3,864)

536

112

424

536

0.38c

8.08c

1.  The FY22 results reflect average foreign exchange rates of €1:£0.85, €1:INR 86.59, €1:ZAR 17.25, €1:TRY 12.16 and €1: EGP 18.35.

2.  Adjusted EBITDAaL and Adjusted basic earnings per share are non-GAAP measures. See page 223 for more information. 

3. 

Includes depreciation on leased assets of €3,908 million (FY21: €3,914 million). 

4.  Reversal of interest on lease liabilities included within Adjusted EBITDAaL under the Group’s definition of that metric, for re-presentation in financing costs.

Organic growth 

All amounts marked with an ‘*’ in the commentary represent organic growth which presents performance on a comparable basis, excluding the impact of foreign 

exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. When calculating organic growth, the FY21 

results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of operation on a pro forma basis in order to be comparable to FY22. 

Following the IPO of Vantage Towers A.G. in March 2021, the business is a new reporting segment for the year ended 31 March 2022 (‘FY22’). Comparative information for 

the year ended 31 March 2021 has not been re-presented. Total revenue is unaffected because charges from Vantage Towers A.G. to operating companies are eliminated 

on consolidation. Adjusted EBITDAaL and Adjusted EBITDAaL margin are both impacted by this change which does affect year-on-year comparisons. The segmental 

results of Vantage Towers A.G. include the contribution from Cornerstone Technologies Infrastructure Limited as a joint operation with Telefonica in the UK.

Adjusted EBITDA is now referred to as Adjusted EBITDAaL for FY22, with no change in the underlying definition. Adjusted EBITDAaL is a non-GAAP measure. 

Organic growth figures are non-GAAP measures. 

Segmental reporting 

Adjusted EBITDAaL 

Read more about non-GAAP measures  

on page 223

26

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our financial performance (continued)

Germany: 30% of Group service revenue

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL1
Adjusted EBITDAaL 
margin

Reported 
change 
%
1.1
0.8

0.6

Organic 
change*
%

1.1

6.5

FY22 
€m
13,128
11,616
1,512
5,669

FY21  
€m
12,984
11,520
1,464
5,634

43.2%

43.4%

Note:
1.  When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for 

Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 1.1% to €13.1 billion, driven by service 
revenue and equipment revenue growth.

On an organic basis, service revenue grew by 1.1%* (Q3: 1.1%*, Q4: 
0.8%*), driven by broadband ARPU growth, good growth in Business, and 
higher roaming and visitor revenue. This was partially offset by a reduction 
in mobile termination rates, and lower variable call usage revenue. Retail 
service revenue grew by 1.6%* (Q3: 1.7%*, Q4: 1.2%*).

Fixed service revenue grew by 0.5%* (Q3: 0.7%*, Q4: -0.4%*), as 
continued broadband ARPU growth was partially offset by lower 
variable call usage revenue compared to the prior year, as usage 
began to normalise post-pandemic, and a lower TV customer base. 
The decline in fixed service revenue in Q4 FY22 was primarily driven 
by a lower customer base, partly impacted by specific operational 
challenges related to the implementation of policies to comply with a 
new telecommunications law, which came into effect in December 2021. 
We added 20,000 cable customers during the year, including 66,000 
migrations from legacy DSL broadband. Half of our cable broadband 
customers now subscribe to speeds of at least 250Mbps, and gigabit 
speeds are available to 23.8 million households across our hybrid fibre 
cable network. 

Our TV customer base declined by 309,000, as reduced retail activity 
during the COVID-19 pandemic led to fewer gross customer additions, 
and was also impacted by broadband customer losses due to challenges 
related to compliance with the new telecommunications law. During the 
year, we accelerated convergence penetration as a result of successful 
campaigns and our converged customer base increased by 718,000 to 
2.4 million Consumer converged accounts. Our converged propositions, 
led by the ‘GigaKombi’ products, allow customers to combine their 
mobile, landline, broadband and TV subscriptions for one monthly fee. 

Mobile service revenue increased by 1.8%* (Q3: 1.7%*, Q4: 2.4%*), 
reflecting a higher customer base in both the Consumer and Business 
segments, as well as higher roaming and visitor revenue, which more than 
offset the impact of a reduction in mobile termination rates. The increased 
rate of service revenue growth in Q4 FY22 also benefited from some 
small non-recurring year-end adjustments. We added 19,000 contract 
customers during the year and contract churn remained broadly stable 
year-on-year at 12.3%, despite the impact of operational challenges 
related to compliance with the new telecommunications law. In June, we 
successfully launched our digital-only second brand, SIMon mobile. We 
added a further 6.4 million IoT connections during the year, supported by 
strong demand from the automotive sector. 

Adjusted EBITDAaL grew by 6.5%*, supported by higher service 
revenue, cost synergy delivery, and some one-off settlements. The 
Adjusted EBITDAaL margin was 2.1* percentage points higher year-on-
year at 43.2%. 

We have now achieved our €425 million cost and capital expenditure 
synergy target for the integration of the Unitymedia assets acquisition, 
over two years ahead of plan. We see further opportunities for cost 
reduction including through the planned termination of our Transitional 
Service Agreements (TSAs) with Liberty Global.

We switched off our 3G network on 1 July 2021, with spectrum 
re-assigned to increase the capacity, speed and coverage of our 
4G networks. Our 5G network is now available to more than 45 million 
people. We launched Europe’s first 5G standalone network in April 2021. 
Standalone 5G enables higher speeds, enhanced reliability and ultra-low 
latency, in addition to using 20% less energy on customers’ devices.

Italy: 11 % of Group service revenue

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL
Adjusted EBITDAaL 
margin

Reported 
change 
%
0.2
(1.8)

Organic 
change*
%

(1.8)

6.4

6.4

FY22 
€m
5,022
4,379
643
1,699

FY21  
€m
5,014
4,458
556
1,597

33.8%

31.9%

Total revenue was stable at €5.0 billion as lower service revenue was 
offset by higher equipment revenue.

On an organic basis, service revenue declined by 1.8%* (Q3: -1.3%*, 
Q4: -0.8%*) as good growth in Business digital services revenue, higher 
MVNO revenues, and higher roaming and visitor revenue was offset by 
continued price pressure, and a reduction in mobile termination rates. 

Mobile service revenue declined by 3.2%* (Q3: -2.9%*, Q4: -3.1%*) 
reflecting greater competition in the value segment and a lower active 
prepaid customer base. This was partly offset by targeted pricing actions 
and the positive contribution from PostePay MVNO customer migrations 
onto our network, which completed in early August. The decline in 
mobile service revenue in Q4 FY22 was impacted by a reduction in 
mobile termination rates. Market mobile number portability volumes 
continued to improve versus prior year levels. Our second brand ‘ho.’ 
continued to grow, with 342,000 net additions, supported by our 
best-in-class net promoter score, and now has 2.8 million customers. 

Fixed service revenue increased by 2.0%* (Q3: 3.1%*, Q4: 5.3%*) driven by 
broadband customer base growth in Consumer, as well as good demand 
for our Business digital services, such as cloud & security. The acceleration 
in fixed service revenue growth in Q4 FY22 was driven by new Business 
customer additions, supported by a strong share of EU recovery funding 
voucher customers, as well as our pricing actions. We added 73,000 
fixed-wireless access customers during the period, which are included 
in our mobile customer base. We now have 3.1 million broadband 
customers, and 52.6% of our broadband base is converged. Our 
total Consumer converged customer base is 1.3 million, an increase 
of 163,000 during the period. Through our own next generation 
network and partnership with Open Fiber, our broadband services 
are now available to 9.0 million households. We also cover 3 million 
households with fixed-wireless access, offering speeds of up to 100Mbps. 

Adjusted EBITDAaL increased by 6.4%*, reflecting a 6.6 percentage point 
benefit from a €105 million legal settlement, partially offset by lower 
service revenue. Excluding the impact of the one-off legal settlement, 
Adjusted EBITDAaL was stable* year-on-year. The Adjusted EBITDAaL 
margin was 1.9* percentage points higher year-on-year at 33.8%.

26

Vodafone Group Plc   

Annual Report 2022

Our financial performance (continued)

Strategic report

Governance

Financials

Other information

27

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Germany: 30% of Group service revenue

Reported 

change 

Organic 

change*

%

%

1.1

0.8

0.6

1.1

6.5

FY22 

€m

13,128

11,616

1,512

5,669

FY21  

€m

12,984

11,520

1,464

5,634

43.2%

43.4%

Total revenue

Service revenue

Other revenue

Adjusted EBITDAaL1

Adjusted EBITDAaL 

margin

Note:

We have now achieved our €425 million cost and capital expenditure 

synergy target for the integration of the Unitymedia assets acquisition, 

over two years ahead of plan. We see further opportunities for cost 

reduction including through the planned termination of our Transitional 

Service Agreements (TSAs) with Liberty Global.

We switched off our 3G network on 1 July 2021, with spectrum 

re-assigned to increase the capacity, speed and coverage of our 

4G networks. Our 5G network is now available to more than 45 million 

people. We launched Europe’s first 5G standalone network in April 2021. 

Standalone 5G enables higher speeds, enhanced reliability and ultra-low 

latency, in addition to using 20% less energy on customers’ devices.

Italy: 11 % of Group service revenue

1.  When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for 

Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 1.1% to €13.1 billion, driven by service 

revenue and equipment revenue growth.

On an organic basis, service revenue grew by 1.1%* (Q3: 1.1%*, Q4: 

Total revenue

0.8%*), driven by broadband ARPU growth, good growth in Business, and 

higher roaming and visitor revenue. This was partially offset by a reduction 

in mobile termination rates, and lower variable call usage revenue. Retail 

service revenue grew by 1.6%* (Q3: 1.7%*, Q4: 1.2%*).

Service revenue

Other revenue

Adjusted EBITDAaL

Adjusted EBITDAaL 

margin

Reported 

change 

%

0.2

(1.8)

Organic 

change*

%

(1.8)

6.4

6.4

FY22 

€m

5,022

4,379

643

1,699

FY21  

€m

5,014

4,458

556

1,597

33.8%

31.9%

Fixed service revenue grew by 0.5%* (Q3: 0.7%*, Q4: -0.4%*), as 

continued broadband ARPU growth was partially offset by lower 

variable call usage revenue compared to the prior year, as usage 

began to normalise post-pandemic, and a lower TV customer base. 

The decline in fixed service revenue in Q4 FY22 was primarily driven 

by a lower customer base, partly impacted by specific operational 

challenges related to the implementation of policies to comply with a 

new telecommunications law, which came into effect in December 2021. 

We added 20,000 cable customers during the year, including 66,000 

migrations from legacy DSL broadband. Half of our cable broadband 

customers now subscribe to speeds of at least 250Mbps, and gigabit 

speeds are available to 23.8 million households across our hybrid fibre 

cable network. 

Our TV customer base declined by 309,000, as reduced retail activity 

during the COVID-19 pandemic led to fewer gross customer additions, 

and was also impacted by broadband customer losses due to challenges 

related to compliance with the new telecommunications law. During the 

year, we accelerated convergence penetration as a result of successful 

campaigns and our converged customer base increased by 718,000 to 

2.4 million Consumer converged accounts. Our converged propositions, 

led by the ‘GigaKombi’ products, allow customers to combine their 

mobile, landline, broadband and TV subscriptions for one monthly fee. 

Mobile service revenue increased by 1.8%* (Q3: 1.7%*, Q4: 2.4%*), 

reflecting a higher customer base in both the Consumer and Business 

segments, as well as higher roaming and visitor revenue, which more than 

offset the impact of a reduction in mobile termination rates. The increased 

rate of service revenue growth in Q4 FY22 also benefited from some 

small non-recurring year-end adjustments. We added 19,000 contract 

customers during the year and contract churn remained broadly stable 

year-on-year at 12.3%, despite the impact of operational challenges 

related to compliance with the new telecommunications law. In June, we 

successfully launched our digital-only second brand, SIMon mobile. We 

added a further 6.4 million IoT connections during the year, supported by 

strong demand from the automotive sector. 

Adjusted EBITDAaL grew by 6.5%*, supported by higher service 

revenue, cost synergy delivery, and some one-off settlements. The 

Adjusted EBITDAaL margin was 2.1* percentage points higher year-on-

year at 43.2%. 

Total revenue was stable at €5.0 billion as lower service revenue was 

offset by higher equipment revenue.

On an organic basis, service revenue declined by 1.8%* (Q3: -1.3%*, 

Q4: -0.8%*) as good growth in Business digital services revenue, higher 

MVNO revenues, and higher roaming and visitor revenue was offset by 

continued price pressure, and a reduction in mobile termination rates. 

Mobile service revenue declined by 3.2%* (Q3: -2.9%*, Q4: -3.1%*) 

reflecting greater competition in the value segment and a lower active 

prepaid customer base. This was partly offset by targeted pricing actions 

and the positive contribution from PostePay MVNO customer migrations 

onto our network, which completed in early August. The decline in 

mobile service revenue in Q4 FY22 was impacted by a reduction in 

mobile termination rates. Market mobile number portability volumes 

continued to improve versus prior year levels. Our second brand ‘ho.’ 

continued to grow, with 342,000 net additions, supported by our 

best-in-class net promoter score, and now has 2.8 million customers. 

Fixed service revenue increased by 2.0%* (Q3: 3.1%*, Q4: 5.3%*) driven by 

broadband customer base growth in Consumer, as well as good demand 

for our Business digital services, such as cloud & security. The acceleration 

in fixed service revenue growth in Q4 FY22 was driven by new Business 

customer additions, supported by a strong share of EU recovery funding 

voucher customers, as well as our pricing actions. We added 73,000 

fixed-wireless access customers during the period, which are included 

in our mobile customer base. We now have 3.1 million broadband 

customers, and 52.6% of our broadband base is converged. Our 

total Consumer converged customer base is 1.3 million, an increase 

of 163,000 during the period. Through our own next generation 

network and partnership with Open Fiber, our broadband services 

are now available to 9.0 million households. We also cover 3 million 

households with fixed-wireless access, offering speeds of up to 100Mbps. 

Adjusted EBITDAaL increased by 6.4%*, reflecting a 6.6 percentage point 

benefit from a €105 million legal settlement, partially offset by lower 

service revenue. Excluding the impact of the one-off legal settlement, 

Adjusted EBITDAaL was stable* year-on-year. The Adjusted EBITDAaL 

margin was 1.9* percentage points higher year-on-year at 33.8%.

UK: 13% of Group service revenue

Spain: 10% of Group service revenue

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL1
Adjusted EBITDAaL 
margin

Reported 
change 
%
7.1
6.3

2.0

Organic 
change*
%

1.3

3.3

FY22 
€m
6,589
5,154
1,435
1,395

FY21  
€m
6,151
4,848
1,303
1,367

21.2%

22.2%

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL1
Adjusted EBITDAaL 
margin

Reported 
change 
%
0.3
(2.0)

Organic 
change*
%

(2.0)

(8.3)

(1.1)

FY22 
€m
4,180
3,714
466
957

FY21  
€m
4,166
3,788
378
1,044

22.9%

25.1%

Note:
1.  When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for 

Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Note:
1.  When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for 

Vantage Towers A.G. on a pro forma basis to be comparable to FY22. 

Total revenue increased by 7.1% to €6.6 billion, due to higher service 
revenue and equipment revenue, and an appreciation of the pound 
sterling versus the euro.

On an organic basis, service revenue grew by 1.3%* (Q3: 0.9%*, Q4: 
2.0%*), driven by strong Consumer segment growth, and supported 
by higher MVNO, roaming and visitor revenue. This was partially offset 
by a slowdown in Business, and a reduction in mobile termination rates.

Mobile service revenue grew by 2.8%* (Q3: 2.6%*, Q4: 5.9%*) driven 
by strong commercial momentum in Consumer, partially offset by the 
post-pandemic normalisation of Business connections. The increase in 
mobile service revenue growth rate in Q4 FY22 was partially due to higher 
wholesale MVNO revenue. During the year, we added 338,000 mobile 
contract customers, supported by our ‘Vodafone EVO’ proposition, which 
offers customers a combination of flexible contracts, trade-in options, 
and early upgrades. We also benefited from good iPhone demand and 
improved customer loyalty. Contract churn improved by 0.5 percentage 
points year-on-year to 12.5%. Our digital sub-brand ‘VOXI’ also continued 
to grow, with 104,000 customers added in the year. Our digital sales 
remained strong during the year, and now account for 33% of total 
sales. We also announced an exclusive retail partnership with the 
Dixons Carphone Group, covering 300 stores and digital channels, 
with improved terms compared to our previous arrangement. 

Fixed service revenue declined by 2.3%* (Q3: -3.3%*, Q4: -7.0%*), 
impacted by lower Business revenue, with a further slowdown in the 
segment in Q4 FY22. Our performance was also driven by the decision 
to end a large but unprofitable multinational contract, and a reseller 
entering into administration in the first half of the year. Our commercial 
momentum in Consumer remained strong, with good demand for 
our Vodafone ‘Pro Broadband’ product. With 139,000 broadband net 
additions during the year, we now have over one million customers, 
of which 527,000 are converged. In November 2021, we announced 
the expansion of our long-term strategic partnership agreement with 
CityFibre. In conjunction with our existing partnership with Openreach, 
our NGN broadband services are now available to 29.3 million households.

Adjusted EBITDAaL increased by 3.3%*, driven by growth in service 
revenue, and continued strong cost control. Our Adjusted EBITDAaL 
margin was 0.3* higher year-on-year at 21.2%.

Total revenue was stable at €4.2 billion, as higher equipment revenue was 
offset by lower service revenue. 

On an organic basis, service revenue declined by 2.0%* (Q3: -1.6%*, 
Q4 -5.1%*) as the impact of continued price competition in the value 
segment, and a reduction in mobile termination rates, were partially offset 
by higher roaming and visitor revenue. The quarterly slowdown in service 
revenue in Q4 was largely driven by a tougher prior year comparative, due 
to the full quarter impact of our more-for-more pricing actions in the prior 
year, and a reduction in mobile termination rates in FY22. 

The market remained highly competitive in the Consumer value 
segment. In mobile, our contract customer base remained stable in 
the year, supported by strong public sector demand, and a gradual 
improvement in our commercial performance towards the end of the 
year, reflecting our continued focus on improving customer loyalty. 
Mobile contract churn increased by 0.5 percentage points year-on-year 
to 20.7% due to an exceptionally low churn in the prior year as a result of 
portability restrictions. Our second brand ‘Lowi’ added 310,000 customers 
during the period and now has a total customer base of 1.5 million. 

Our broadband customer base declined by 164,000 as a result of 
higher competitive intensity in the Consumer value segment, and the 
temporary impact of our retail channel optimisation. Our TV customer 
base decreased by 88,000, impacted by continued competitive intensity. 
We have renewed our exclusive agreement with HBO Max, and through 
our partnerships with other content providers such as Disney, we have 
the most extensive library of movies and TV series in the market.

During the year, a digital toolkit platform for small and medium sized 
enterprises was launched by the Spanish government as part of the 
EU recovery funding initiatives. This scheme enables businesses to 
access fully subsidised digital services on a single platform. We have 
already received a significant number of registration requests from 
customers and will achieve an attractive Adjusted EBITDAaL margin on 
this incremental revenue. A second phase of this scheme is expected to 
launch in June 2022.

Adjusted EBITDAaL declined by 1.1%* and the Adjusted EBITDAaL margin 
was 0.3* percentage points lower year-on-year at 22.9%. The marginal 
decrease in Adjusted EBITDAaL reflects lower service revenue, largely 
offset by further efficiency savings. 

During the year we announced a restructuring plan, mainly affecting 
owned retail stores, as part of our operational transformation. In 
November, we completed the optimisation of our retail footprint, 
with all branded stores now operating under a franchise model.

28

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our financial performance (continued)

In South Africa, service revenue grew year-on-year, supported by 
sustained demand, incremental wholesale services, good Business 
demand and financial services growth. We added 1.8 million mobile 
prepaid customers and 272,000 mobile contract customers, with 
the latter supported by our new more-for-more ‘Vodafone Red’ 
proposition introduced in June. Financial services revenue in South 
Africa increased by 12.4%* to €155 million, reflecting the expansion 
of our service offerings, and 69.4% of our mobile customer base now 
uses data services. 

In October 2021, we launched our new ‘VodaPay’ super-app in 
South Africa, bringing consumer and business capabilities under 
one platform. The application enables customers to access financial, 
insurance and eCommerce services and supports businesses with 
additional resource planning and ‘business-to-business’ functionalities. 
We now have 1.6 million registered users on the platform, and over 
2.2 million downloads of the application. 

In March, we announced that Vodacom South Africa had acquired 
2x10MHz of 700MHz, 1x80MHz of 2600MHz and 1x10MHz of 3500MHz 
spectrum, with a 20-year licence through to 2042. The spectrum will 
enable us to significantly expand network capacity and coverage, and 
help accelerate post-pandemic economic recovery and digital inclusion.

In Vodacom’s international markets, service revenue increased during 
the year. Growth was supported by an increase in M-Pesa transaction 
volumes and data revenue. This benefit was partially offset by the 
introduction of mobile money levies in Tanzania, and a stronger 
prior year comparative in Mozambique and the DRC, reflecting the 
reinstatement of fees on person-to-person M-Pesa transfers in the prior 
year. M-Pesa transaction value increased by 10.9%, while M-Pesa revenue 
as a share of total service revenue increased by 2.0 percentage points to 
22.7%, and 65.1% of our customer base is now using data services. 

Vodacom’s Adjusted EBITDAaL increased by 3.4%* supported by good 
revenue growth, and positive operational leverage in Vodacom’s 
international operations. This was partially offset by an increase in 
technology operating expenses in South Africa, as we invested in further 
improving the resilience of our network. The Adjusted EBITDAaL margin 
decreased by 1.0* percentage point and was 35.5%. 

On 10 November 2021, Vodacom Group announced it had entered 
into an agreement to acquire Vodafone Egypt from Vodafone for a total 
consideration of €2.4 billion. The proposed acquisition presents a unique 
opportunity to advance Vodacom Group’s strategic connectivity and 
financial services ambitions in one of Africa’s premier telecom operators. 
Vodafone Egypt is a clear market leader that will diversify and accelerate 
Vodacom Group’s growth profile. The transaction is expected to receive 
Egyptian regulatory approval in the near term. 

Vodacom also announced that it had agreed to acquire a co-controlling 
30% interest in the fibre assets currently owned by Community Investment 
Ventures Holdings (Pty) Limited (‘CIVH’). CIVH owns Vumatel and Dark 
Fibre Africa, which are South Africa’s largest open access fibre operators. 
Vodacom’s investment and strategic support will further accelerate the 
growth trajectory of fibre roll-out in South Africa helping close the digital 
divide. The transaction is subject to regulatory approvals in South Africa.

Click or scan to watch Vodacom presentations:  
vodacom.com/presentations

Other Europe: 13% of Group service revenue

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL1
Adjusted EBITDAaL 
margin

Reported 
change 
%
1.9
2.9

(8.8)

Organic 
change*
%

3.0

1.4

FY22 
€m
5,653
5,001
652
1,606

FY21  
€m
5,549
4,859
690
1,760

28.4%

31.7%

Note:
1.  When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for 

Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 1.9% to €5.7 billion, primarily reflecting service 
revenue growth, also supported by the appreciation of local currencies 
versus the euro.

On an organic basis, service revenue increased by 3.0%* (Q3: 2.9%*, 
Q4: 2.7%*), with all markets other than Romania growing during the year. 
The growth in service revenue was supported by customer base growth, 
higher roaming and visitor revenue, partially offset by a reduction in 
mobile termination rates. 

In Portugal, service revenue grew due to strong fixed line revenue growth, 
higher mobile ARPU, and roaming and visitor revenue growth. During the 
period, we added 161,000 mobile contract customers and 64,000 fixed 
broadband customers. In October, we announced that Vodafone Portugal 
had acquired 90MHz of 3,600MHz and 2x10MHz of 700MHz spectrum, 
with a 20-year licence through to 2041. The spectrum will enable us to 
significantly expand network capacity to meet growing demand for 
reliable, high-quality voice and data services.

In Ireland, service revenue increased, reflecting good mobile contract 
customer growth, and higher roaming and visitor revenue, partially 
offset by a reduction in mobile termination rates. During the period, our 
mobile contract customer base increased by 77,000 and mobile contract 
customer loyalty rates improved, with churn reducing 1.5 percentage 
points year-on-year to 8.4%.

Service revenue in Greece increased, reflecting higher roaming and visitor 
revenue as international tourism grew year-on-year, partially offset by a 
reduction in mobile termination rates. During the year, we added 38,000 
mobile contract customers and 145,000 prepaid customers. 

Adjusted EBITDAaL increased by 1.4%*, supported by good revenue 
growth and further efficiency savings, partially offset by a one-off 
provision in Greece, and higher direct cost. The Adjusted EBITDAaL 
margin decreased by 0.2* percentage points and was 28.4%. 

We continued to make good progress on integrating the assets acquired 
from Liberty Global in Central and Eastern Europe and we have now 
delivered 60% of our cost and capital expenditure synergy target.

Vodacom: 12% of Group service revenue

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL
Adjusted EBITDAaL 
margin

Reported 
change 
%
15.7
13.5

13.5

Organic 
change*
%

4.6

3.4

FY22 
€m
5,993
4,635
1,358
2,125

FY21  
€m
5,181
4,083
1,098
1,873

35.5%

36.2%

Total revenue increased by 15.7% to €6.0 billion and Adjusted EBITDAaL 
increased by 13.5%, primarily due to the strengthening of the local 
currencies versus the euro. 

On an organic basis, Vodacom’s total service revenue grew by 4.6%* 
(Q3: 4.4%*, Q4 3.1%*) with growth in both South Africa and Vodacom’s 
international markets.

Strategic report

Governance

Financials

Other information

29

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Other Europe: 13% of Group service revenue

Other Markets: 9% of Group service revenue

Associates and joint ventures

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL
Adjusted EBITDAaL 
margin

Reported 
change 
%
1.7
3.3

Organic 
change*
%

19.4

8.7

23.0

FY22 
€m
3,830
3,420
410
1,335

FY21  
€m
3,765
3,312
453
1,228

34.9%

32.6%

Total revenue increased by 1.7% to €3.8 billion, as higher service revenue 
was partially offset by the depreciation of local currencies versus the euro. 

On an organic basis, service revenue increased by 19.4%* (Q3: 19.8%*, 
Q4: 19.8%*) as a result of higher customer base and ARPU growth across 
our markets. 

Service revenue in Turkey accelerated as a result of strong mobile 
customer base and ARPU growth, with ongoing repricing actions to 
reflect increasing inflation in a difficult macroeconomic environment. 
Mobile contract customer additions were 1.3 million including migrations 
from prepaid customers. We also added 120,000 broadband customers 
during the year. Mobile contract churn improved by 3.9 percentage points 
year-on-year to 15.4%.

We expect Turkey to be designated as a hyper-inflationary economy 
under IFRS during the first quarter of FY23, in which case Vodafone 
Turkey’s results will be presented on a revised basis. See note 1 of the 
condensed consolidated financial statements for further information.

Service revenue in Egypt grew ahead of inflation, supported by customer 
base growth and increased data usage. During the year, we added 237,000 
mobile contract customers and 877,000 prepaid mobile customers. 

Adjusted EBITDAaL increased by 23.0%* and the Adjusted EBITDAaL 
margin increased by 1.1* percentage points, despite the inflationary 
pressure on our cost base due to worsening macroeconomic conditions. 
The Adjusted EBITDAaL margin was 34.9%. 

 Vantage Towers: Delivering on our plan

Total revenue

Service revenue
Other revenue
Adjusted EBITDAaL
Adjusted EBITDAaL 
margin

Reported 
change 
%
–
–

–

Organic 
change*
%

–

–

FY22 
€m
 1,252
–
1,252
619

49.4%

FY211  
€m
–
–
–
–

–

Note:
1.  Vantage Towers is a new reporting segment for the year ended 31 March 2022 and hence no 

comparative information is presented. See page 24 for more information. 

Total revenue increased to €1.3 billion, with 1,700 new tenancies added 
during the year, bringing the tenancy ratio to 1.44x. Vantage Towers 
concluded a number of new partnership agreements during the year, 
including an agreement with 1&1 in December 2021 for the provision 
of passive tower infrastructure access to at least 3,800 sites throughout 
Germany by the end of 2025, and potentially up to 5,000 sites, for the 
next 20 years, with an option to extend until 2060. Vantage Towers 
reported its results on 16 May 2022.

Further information on Vantage Towers can be accessed at: 
vantagetowers.com

VodafoneZiggo Group Holding B.V.
Safaricom Limited
Indus Towers Limited
Other
Share of results of equity accounted 
associates and joint ventures

FY22  
€m
(19)
217
–
13

FY21  
€m
(232)
217
274
83

211

342

VodafoneZiggo Joint Venture (Netherlands) 
The results of VodafoneZiggo, in which Vodafone owns a 50% stake, 
are reported here under US GAAP, which is broadly consistent with 
Vodafone’s IFRS basis of reporting.

Total revenue grew by 1.4% to €4.1 billion, primarily driven by mobile 
contract customer base and ARPU growth, supported by higher roaming 
and visitor revenue. This was partially offset by a slowdown in Consumer 
fixed revenue growth in the second half of FY22.

During the year, VodafoneZiggo added 196,000 mobile contract 
customers, supported by our best-in-class net promoter score, mainly 
driven by higher Consumer demand. Strong Business fixed performance 
was due to an increase in the customer base, as well as higher demand for 
unified communications. The number of converged households increased 
by 25,000, with 45% of broadband customers now converged, delivering 
significant NPS and customer loyalty benefits. VodafoneZiggo now 
offers 1 gigabit speeds to 5.8 million homes and is on track to provide 
nationwide coverage in 2022.

During the year, Vodafone received €350 million in dividends from 
the joint venture, as well as €49 million in interest payments. The joint 
venture also drew down an additional loan from shareholders to fund 
an instalment arising from spectrum licences acquired in July 2020, 
with Vodafone’s share being €104 million.

Safaricom Associate (Kenya)
Safaricom service revenue grew to €2.2 billion due to strong Business 
fixed demand, and a recovery in M-Pesa revenue as transaction volumes 
increased and peer-to-peer transaction fees normalised. 

Indus Towers Associate (India)
The Group’s interest in Indus Towers has been provided as security 
against certain bank borrowings secured against Indian assets and partly 
to the pledges provided to the new Indus Towers entity (‘Indus’) under the 
terms of the merger between erstwhile Indus Towers and Bharti Infratel. 
Indus has been classified as held for sale in the condensed consolidated 
statement of financial position since 31 March 2021 and the Group’s 
share of Indus’ results is not reflected in the Group’s consolidated income 
statement for the year ended 31 March 2022. 

Vodafone Idea Limited Joint Venture (India)
See note 29 ‘Contingent liabilities and legal proceedings’ in the 
consolidated financial statements for further information.

TPG Telecom Limited Joint Venture (Australia)
In July 2020, Vodafone Hutchison Australia Pty Limited (‘VHA’) and 
TPG Telecom Limited (‘TPG’) completed their merger to establish a 
fully integrated telecommunications operator in Australia. The merged 
entity was admitted to the Australian Securities Exchange (‘ASX’) on 
30 June 2020 and is known as TPG Telecom Limited. Vodafone and 
Hutchison Telecommunications (Australia) Limited each own an 
economic interest of 25.05% in the merged unit.

28

Vodafone Group Plc   

Annual Report 2022

Our financial performance (continued)

Reported 

change 

%

1.9

2.9

(8.8)

Organic 

change*

%

3.0

1.4

FY22 

€m

5,653

5,001

652

1,606

FY21  

€m

5,549

4,859

690

1,760

28.4%

31.7%

Total revenue

Service revenue

Other revenue

Adjusted EBITDAaL1

Adjusted EBITDAaL 

margin

Note:

1.  When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for 

Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 1.9% to €5.7 billion, primarily reflecting service 

revenue growth, also supported by the appreciation of local currencies 

versus the euro.

On an organic basis, service revenue increased by 3.0%* (Q3: 2.9%*, 

Q4: 2.7%*), with all markets other than Romania growing during the year. 

The growth in service revenue was supported by customer base growth, 

higher roaming and visitor revenue, partially offset by a reduction in 

mobile termination rates. 

In Portugal, service revenue grew due to strong fixed line revenue growth, 

higher mobile ARPU, and roaming and visitor revenue growth. During the 

period, we added 161,000 mobile contract customers and 64,000 fixed 

broadband customers. In October, we announced that Vodafone Portugal 

had acquired 90MHz of 3,600MHz and 2x10MHz of 700MHz spectrum, 

with a 20-year licence through to 2041. The spectrum will enable us to 

significantly expand network capacity to meet growing demand for 

reliable, high-quality voice and data services.

In Ireland, service revenue increased, reflecting good mobile contract 

customer growth, and higher roaming and visitor revenue, partially 

offset by a reduction in mobile termination rates. During the period, our 

mobile contract customer base increased by 77,000 and mobile contract 

customer loyalty rates improved, with churn reducing 1.5 percentage 

points year-on-year to 8.4%.

Service revenue in Greece increased, reflecting higher roaming and visitor 

revenue as international tourism grew year-on-year, partially offset by a 

reduction in mobile termination rates. During the year, we added 38,000 

mobile contract customers and 145,000 prepaid customers. 

Adjusted EBITDAaL increased by 1.4%*, supported by good revenue 

growth and further efficiency savings, partially offset by a one-off 

provision in Greece, and higher direct cost. The Adjusted EBITDAaL 

margin decreased by 0.2* percentage points and was 28.4%. 

We continued to make good progress on integrating the assets acquired 

from Liberty Global in Central and Eastern Europe and we have now 

delivered 60% of our cost and capital expenditure synergy target.

Vodacom: 12% of Group service revenue

Total revenue

Service revenue

Other revenue

Adjusted EBITDAaL

Adjusted EBITDAaL 

margin

Reported 

change 

%

15.7

13.5

13.5

Organic 

change*

%

4.6

3.4

FY22 

€m

5,993

4,635

1,358

2,125

FY21  

€m

5,181

4,083

1,098

1,873

35.5%

36.2%

Total revenue increased by 15.7% to €6.0 billion and Adjusted EBITDAaL 

increased by 13.5%, primarily due to the strengthening of the local 

currencies versus the euro. 

On an organic basis, Vodacom’s total service revenue grew by 4.6%* 

(Q3: 4.4%*, Q4 3.1%*) with growth in both South Africa and Vodacom’s 

international markets.

In South Africa, service revenue grew year-on-year, supported by 

sustained demand, incremental wholesale services, good Business 

demand and financial services growth. We added 1.8 million mobile 

prepaid customers and 272,000 mobile contract customers, with 

the latter supported by our new more-for-more ‘Vodafone Red’ 

proposition introduced in June. Financial services revenue in South 

Africa increased by 12.4%* to €155 million, reflecting the expansion 

of our service offerings, and 69.4% of our mobile customer base now 

uses data services. 

In October 2021, we launched our new ‘VodaPay’ super-app in 

South Africa, bringing consumer and business capabilities under 

one platform. The application enables customers to access financial, 

insurance and eCommerce services and supports businesses with 

additional resource planning and ‘business-to-business’ functionalities. 

We now have 1.6 million registered users on the platform, and over 

2.2 million downloads of the application. 

In March, we announced that Vodacom South Africa had acquired 

2x10MHz of 700MHz, 1x80MHz of 2600MHz and 1x10MHz of 3500MHz 

spectrum, with a 20-year licence through to 2042. The spectrum will 

enable us to significantly expand network capacity and coverage, and 

help accelerate post-pandemic economic recovery and digital inclusion.

In Vodacom’s international markets, service revenue increased during 

the year. Growth was supported by an increase in M-Pesa transaction 

volumes and data revenue. This benefit was partially offset by the 

introduction of mobile money levies in Tanzania, and a stronger 

prior year comparative in Mozambique and the DRC, reflecting the 

reinstatement of fees on person-to-person M-Pesa transfers in the prior 

year. M-Pesa transaction value increased by 10.9%, while M-Pesa revenue 

as a share of total service revenue increased by 2.0 percentage points to 

22.7%, and 65.1% of our customer base is now using data services. 

Vodacom’s Adjusted EBITDAaL increased by 3.4%* supported by good 

revenue growth, and positive operational leverage in Vodacom’s 

international operations. This was partially offset by an increase in 

technology operating expenses in South Africa, as we invested in further 

improving the resilience of our network. The Adjusted EBITDAaL margin 

decreased by 1.0* percentage point and was 35.5%. 

On 10 November 2021, Vodacom Group announced it had entered 

into an agreement to acquire Vodafone Egypt from Vodafone for a total 

consideration of €2.4 billion. The proposed acquisition presents a unique 

opportunity to advance Vodacom Group’s strategic connectivity and 

financial services ambitions in one of Africa’s premier telecom operators. 

Vodafone Egypt is a clear market leader that will diversify and accelerate 

Vodacom Group’s growth profile. The transaction is expected to receive 

Egyptian regulatory approval in the near term. 

Vodacom also announced that it had agreed to acquire a co-controlling 

30% interest in the fibre assets currently owned by Community Investment 

Ventures Holdings (Pty) Limited (‘CIVH’). CIVH owns Vumatel and Dark 

Fibre Africa, which are South Africa’s largest open access fibre operators. 

Vodacom’s investment and strategic support will further accelerate the 

growth trajectory of fibre roll-out in South Africa helping close the digital 

divide. The transaction is subject to regulatory approvals in South Africa.

Click or scan to watch Vodacom presentations:  

vodacom.com/presentations

30

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our financial performance (continued)

Net financing costs

Earnings per share

Investment income
Financing costs
Net financing costs
Adjustments for:
Mark-to-market gains
Foreign exchange losses
Adjusted net financing costs1

FY22 
€m 
254
(1,964)
(1,710)

(256)
284
(1,682)

FY21
€m 
330
(1,027)
(697)

(1,091)
23
(1,765)

Reported 
change %

(145.3)

Basic earnings per share
Adjusted basic earnings 
per share1

FY22
eurocents
7.20c

FY21 
eurocents
0.38c

Reported
change 
eurocents
6.82c

11.03c

8.08c

2.95c

Note:
1.  Adjusted basic earnings per share is a non-GAAP measure. See page 223 for more information. 

4.7

Basic earnings per share was 7.20 eurocents, compared to 0.38 eurocents 
for the year ended 31 March 2021. 

Note:
1.  Adjusted net financing costs is a non-GAAP measure. See page 223 for more information. 

Net financing costs increased by €1,013 million, primarily due to 
lower mark-to-market gains on options held relating to the Group’s 
mandatory convertible bonds and increased foreign exchange losses 
on intercompany funding arrangements. Adjusted net financing costs 
remained broadly stable year-on-year, reflecting consistent average net 
debt balances and weighted average borrowing costs for both periods.

Taxation

Effective tax rate
Adjusted effective tax rate1

FY22 
% 
33.6%
27.9%

FY21
% 
87.8%
26.9%

Change
pps
(54.2)
1.0

Note:
1.  Adjusted effective tax rate is a non-GAAP measure. See page 223 for more information. 

The Group’s effective tax rate for the year ended 31 March 2022 
was 33.6%. The effective tax rate includes a €1,468 million charge 
(2021: €2,128 million*) for the utilisation of losses in Luxembourg which 
arises from an increase in the valuation of investments based upon local 
GAAP financial statements and tax returns. The current year charge was 
principally driven by increases in the value of our listed investments. The 
effective tax rate also includes €327 million (2021: €320 million) relating 
to the use of losses in Luxembourg and a credit of €699 million relating 
to the recognition of a deferred tax asset in Luxembourg because of 
higher interest rates increasing our forecasts of future profits. The year 
ended 31 March 2021 included a charge of €699 million* relating to 
the de-recognition of a deferred tax asset in Luxembourg. These items 
change the total losses we have available for future use against our 
profits in Luxembourg and neither item affects the amount of tax we 
pay in other countries.

The effective tax rate also includes an increase in our deferred tax 
assets in the UK of €593 million (2021: €nil) following the increase in 
the corporate tax rate to 25% and €273 million (2021: €nil) following 
the revaluation of assets for tax purposes in Italy. 

The Group’s Adjusted effective tax rate for the year ended 31 March 2022 
was 27.9% (2021: 26.9%). This is in line with our expectations for the year. 

The adjusted effective tax rate excludes the amounts relating to Luxembourg, 
the impact of the UK tax rate change and revaluation of assets in Italy 
which are set out above.  

Note:
 * During the year ended 31 March 2022, we revised the calculation of certain impairment reversals 
recognised by our Luxembourg holding companies for the year ended 31 March 2021; this had no 
impact on the amount of deferred tax assets recognised at that date but has changed the amount 
of our unrecognised deferred tax assets by €0.7 billion (unrecognised losses of €2.8 billion). 

Adjusted basic earnings per share was 11.03 eurocents compared to 
8.08 eurocents for the year ended 31 March 2021.

Consolidated statement of financial position
The consolidated statement of financial position is set out on page 130. 
Details on the major movements of both our assets and liabilities in the 
year are set out below.

Assets 
Goodwill and other intangible assets decreased by €0.3 billion between 
31 March 2021 and 31 March 2022 to €53.2 billion. This primarily reflects 
the amortisation of computer software and licence and spectrum fees, 
partially offset by additions in the year. 

Property, plant and equipment decreased by €0.4 billion between 
31 March 2021 and 31 March 2022 to €40.8 billion. This reflects a net 
decrease in the carrying value of leased assets by €0.6 billion, partially 
offset by an increase in the carrying value of owned assets. 

Other non-current assets decreased by €0.6 billion between 
31 March 2021 and 31 March 2022 to €31.4 billion, primarily due 
to a €2.5 billion decrease in deferred tax assets offset by a €1.6 billion 
increase in trade and other receivables. 

Assets held for sale at 31 March 2021 and 31 March 2022 comprise the 
Group’s interest in Indus Towers Limited. Further detail is provided in note 
7 ‘Discontinued operations and assets held for sale’ to the consolidated 
financial statements.

Current assets increased by €0.6 billion between 31 March 2021 and 
31 March 2022 to €27.6 billion, primarily due to an increase of €1.7 billion 
in cash and cash equivalents, a €0.2 billion increase in inventory, offset by 
a €1.2 billion decrease in other investments. 

Total equity and liabilities 
Total equity decreased by €0.8 billion between 31 March 2021 and 
31 March 2022 to €57.0 billion, due to comprehensive income for the 
period of €5.0 billion, share-based payments of €0.1 billion, an increase 
of €0.2 billion arising from transactions with non-controlling interests 
in subsidiaries, offset by €3.0 billion of dividends paid to the Group’s 
shareholders and the purchase of treasury shares of €3.1 billion. 

Non-current liabilities decreased by €5.2 billion between 31 March 2021 
and 31 March 2022 to €63.3 billion, primarily due to a €2.4 billion decrease 
in trade and other payables, a €1.6 billion decrease in deferred tax liabilities, 
a €1.1 billion decrease in borrowings and a €0.2 billion decrease in post 
employment benefits. 

Current liabilities increased by €4.9 billion between 31 March 2021 and 
31 March 2022 to €33.6 billion, primarily due to a €3.5 billion increase in 
borrowings, a €1.6 billion increase in trade and other payables, offset by a 
€0.2 billion decrease in provisions. 

Inflation
Inflation did not have a significant effect on the Group’s consolidated 
results of operations and financial condition during the year ended 
31 March 2022.

 
30

Vodafone Group Plc   

Annual Report 2022

Our financial performance (continued)

Strategic report

Governance

Financials

Other information

31

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Net financing costs

Earnings per share

Investment income

Financing costs

Net financing costs

Adjustments for:

Mark-to-market gains

Foreign exchange losses

FY22 

€m 

254

(1,964)

(1,710)

FY21

€m 

330

(1,027)

(697)

Reported 

change %

(145.3)

(256)

284

(1,091)

23

Basic earnings per share

Adjusted basic earnings 

per share1

Note:

FY22

eurocents

7.20c

FY21 

eurocents

0.38c

Reported

change 

eurocents

6.82c

11.03c

8.08c

2.95c

Adjusted net financing costs1

(1,682)

(1,765)

4.7

Basic earnings per share was 7.20 eurocents, compared to 0.38 eurocents 

Note:

1.  Adjusted net financing costs is a non-GAAP measure. See page 223 for more information. 

Net financing costs increased by €1,013 million, primarily due to 

lower mark-to-market gains on options held relating to the Group’s 

mandatory convertible bonds and increased foreign exchange losses 

on intercompany funding arrangements. Adjusted net financing costs 

remained broadly stable year-on-year, reflecting consistent average net 

debt balances and weighted average borrowing costs for both periods.

Taxation

Effective tax rate

Adjusted effective tax rate1

Note:

FY22 

% 

33.6%

27.9%

FY21

% 

87.8%

26.9%

Change

pps

(54.2)

1.0

1.  Adjusted effective tax rate is a non-GAAP measure. See page 223 for more information. 

The Group’s effective tax rate for the year ended 31 March 2022 

was 33.6%. The effective tax rate includes a €1,468 million charge 

(2021: €2,128 million*) for the utilisation of losses in Luxembourg which 

arises from an increase in the valuation of investments based upon local 

GAAP financial statements and tax returns. The current year charge was 

principally driven by increases in the value of our listed investments. The 

1.  Adjusted basic earnings per share is a non-GAAP measure. See page 223 for more information. 

for the year ended 31 March 2021. 

Adjusted basic earnings per share was 11.03 eurocents compared to 

8.08 eurocents for the year ended 31 March 2021.

Consolidated statement of financial position

The consolidated statement of financial position is set out on page 130. 

Details on the major movements of both our assets and liabilities in the 

year are set out below.

Assets 

Goodwill and other intangible assets decreased by €0.3 billion between 

31 March 2021 and 31 March 2022 to €53.2 billion. This primarily reflects 

the amortisation of computer software and licence and spectrum fees, 

partially offset by additions in the year. 

Property, plant and equipment decreased by €0.4 billion between 

31 March 2021 and 31 March 2022 to €40.8 billion. This reflects a net 

decrease in the carrying value of leased assets by €0.6 billion, partially 

offset by an increase in the carrying value of owned assets. 

Other non-current assets decreased by €0.6 billion between 

31 March 2021 and 31 March 2022 to €31.4 billion, primarily due 

to a €2.5 billion decrease in deferred tax assets offset by a €1.6 billion 

increase in trade and other receivables. 

effective tax rate also includes €327 million (2021: €320 million) relating 

Assets held for sale at 31 March 2021 and 31 March 2022 comprise the 

to the use of losses in Luxembourg and a credit of €699 million relating 

Group’s interest in Indus Towers Limited. Further detail is provided in note 

to the recognition of a deferred tax asset in Luxembourg because of 

7 ‘Discontinued operations and assets held for sale’ to the consolidated 

higher interest rates increasing our forecasts of future profits. The year 

financial statements.

ended 31 March 2021 included a charge of €699 million* relating to 

the de-recognition of a deferred tax asset in Luxembourg. These items 

change the total losses we have available for future use against our 

profits in Luxembourg and neither item affects the amount of tax we 

pay in other countries.

The effective tax rate also includes an increase in our deferred tax 

assets in the UK of €593 million (2021: €nil) following the increase in 

the corporate tax rate to 25% and €273 million (2021: €nil) following 

the revaluation of assets for tax purposes in Italy. 

Current assets increased by €0.6 billion between 31 March 2021 and 

31 March 2022 to €27.6 billion, primarily due to an increase of €1.7 billion 

in cash and cash equivalents, a €0.2 billion increase in inventory, offset by 

a €1.2 billion decrease in other investments. 

Total equity and liabilities 

Total equity decreased by €0.8 billion between 31 March 2021 and 

31 March 2022 to €57.0 billion, due to comprehensive income for the 

period of €5.0 billion, share-based payments of €0.1 billion, an increase 

of €0.2 billion arising from transactions with non-controlling interests 

The Group’s Adjusted effective tax rate for the year ended 31 March 2022 

in subsidiaries, offset by €3.0 billion of dividends paid to the Group’s 

was 27.9% (2021: 26.9%). This is in line with our expectations for the year. 

shareholders and the purchase of treasury shares of €3.1 billion. 

The adjusted effective tax rate excludes the amounts relating to Luxembourg, 

Non-current liabilities decreased by €5.2 billion between 31 March 2021 

the impact of the UK tax rate change and revaluation of assets in Italy 

which are set out above.  

and 31 March 2022 to €63.3 billion, primarily due to a €2.4 billion decrease 

in trade and other payables, a €1.6 billion decrease in deferred tax liabilities, 

a €1.1 billion decrease in borrowings and a €0.2 billion decrease in post 

employment benefits. 

Current liabilities increased by €4.9 billion between 31 March 2021 and 

31 March 2022 to €33.6 billion, primarily due to a €3.5 billion increase in 

borrowings, a €1.6 billion increase in trade and other payables, offset by a 

€0.2 billion decrease in provisions. 

Inflation

31 March 2022.

Inflation did not have a significant effect on the Group’s consolidated 

results of operations and financial condition during the year ended 

Note:

 * During the year ended 31 March 2022, we revised the calculation of certain impairment reversals 

recognised by our Luxembourg holding companies for the year ended 31 March 2021; this had no 

impact on the amount of deferred tax assets recognised at that date but has changed the amount 

of our unrecognised deferred tax assets by €0.7 billion (unrecognised losses of €2.8 billion). 

Free cash flow1
Adjustments:
 – Licences and spectrum 
 – Restructuring costs 
 – Integration capital additions3
 – Restructuring and integration 

working capital

 – Vantage Towers growth  

capital expenditure

 – Special dividend in Egypt
Adjusted free cash flow1

3,309

3,110

896
267
314

213

244
194
5,437

1,221
356
329

3

–
–
5,019

Notes:
1.  Adjusted EBITDAaL, Free cash flow, Adjusted free cash flow and Net debt are non-GAAP 

measures. See page 223 for more information. 

2.  See page 233 for an analysis of tangible and intangible additions in the year. 
3. 

Integration capital additions comprises amounts for the integration of acquired Liberty Global 
assets and network integration. 
Interest received and paid excludes interest on lease liabilities of €361 million outflow 
(FY21: €307 million) included within Adjusted EBITDAaL and €58 million of cash inflow (FY21: 
€9 million) from the option structures relating to the issue of the mandatory convertible bonds 
which is included within Share buybacks. The option structures were intended to ensure that the 
total cash outflow to execute the programme were broadly equivalent to the amounts raised on 
issuing each tranche. 
‘Other movements on net debt’ for the year ended 31 March 2022 includes mark-to-market 
gains recognised in the income statement of €256 million (FY21: €1,091 million gain). The year 
ended 31 March 2021 also included payments in respect of bank borrowings secured against 
Indian assets of €83 million and payments to Vodafone Idea Limited of €235 million in respect 
of the contingent liability mechanism. 

Adjusted free cash flow increased by €418 million to an inflow 
of €5,437 million, resulting from an increase in Adjusted EBITDAaL 
and lower interest received and paid, partially offset by an increase in 
capital additions and neutral working capital movements for the year.

Borrowings and cash position

Non-current borrowings
Current borrowings 
Borrowings
Cash and cash equivalents
Borrowings less cash and 
cash equivalents

Reported 
change %

FY22  
€m
(58,131)
(11,961)
(70,092)
7,496

FY21  
€m
(59,272)
(8,488)
(67,760)
5,821

(62,596)

(61,939)

(1.1)

Borrowings principally includes bonds of €48,031 million (FY21: 
€46,885 million) and lease liabilities of €12,539 million (FY21:  
€13,032 million). 

The increase in borrowings of €2,332 million is principally driven by 
an increase of €1,952 million on derivative collateral positions, which 
impacts both cash and short-term borrowings. 

Cash flow, capital allocation and funding

Analysis of cash flow

Inflow from operating activities
Outflow from investing activities
Outflow from financing activities
Net cash inflow/(outflow)
Cash and cash equivalents at 
beginning of the financial year
Exchange gain/(loss) on cash and 
cash equivalents
Cash and cash equivalents at 
end of the financial year

FY22
€m 
18,081
(6,868)
(9,706)
1,507

FY21
€m 
17,215 
(9,262)
(15,196)
(7,243)

Reported
change %
5.0
25.8
36.1
120.8

5,790

13,288

74

(255)

7,371

5,790

Cash inflow from operating activities increased by 5.0% to €18,081 million, 
primarily due to higher operating profit. 

Outflow from investing activities decreased by 25.8% to €6,868 million, 
primarily due to a decrease of €2,409 million (2021: €1,993 million 
increase) in collateral assets held against derivative liabilities, partially 
offset by purchases of other short-term investments and property, plant 
and equipment. 

4. 

5. 

Outflows from financing activities decreased by 36.1% to €9,706 million, 
driven by an increase of €1,952 million (2021: €4,330 million decrease) 
in collateral liabilities held against derivative assets and lower borrowing 
repayments compared to the previous year, partially offset by the 
purchase of treasury shares of €2,087 million in the current year.

Adjusted EBITDAaL1
Capital additions2
Working capital
Disposal of property, plant and 
equipment and intangible assets
Restructuring costs
Integration capital additions3
Restructuring and integration 
working capital
Licences and spectrum
Interest received and paid4
Taxation
Dividends received from associates 
and joint ventures
Dividends paid to non-controlling 
shareholders in subsidiaries
Other
Free cash flow1
Acquisitions and disposals
Equity dividends paid
Share buybacks4
Foreign exchange loss
Other movements on net debt5
Net debt (increase)/decrease1
Opening net debt1
Closing net debt1

FY22  
€m
15,208
(8,306)
(31)

FY21  
€m
14,386
(7,854)
564

Reported 
change %
5.7

27
(267)
(314)

(213)
(896)
(1,254)
(925)

42
(356)
(329)

(3)
(1,221)
(1,553)
(1,020)

638

628

(539)
181
3,309
138
(2,474)
(2,029)
(378)
399
(1,035)
(40,543)
(41,578)

(391)
217
3,110
447
(2,427)
(53)
(219)
646
1,504
(42,047)
(40,543)

6.4

(2.6)

 
32

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our financial performance (continued)

Return on capital employed
Return on capital employed (‘ROCE’) reflects how efficiently we are 
generating profit with the capital we deploy. 

Reported 
change %

Pre-tax ROCE (controlled)1
Post-tax ROCE (controlled and 
associates/joint ventures)1
ROCE calculated using GAAP 
measures2

FY221
€m 
7.2%

FY21
€m 
5.5%

Change 
bps
1.7

5.0%

3.9%

5.0%

4.4%

1.1

0.6

Notes:
1.  Pre-tax ROCE (controlled) and Post-tax ROCE (controlled and associates/joint ventures)  

are non-GAAP measures. See page 223 for more information. 

2.  ROCE is calculated by dividing Operating profit by the average of capital employed as 
reported in the consolidated statement of financial position. See pages 230 and 231 
for the detail of the calculation. 

We calculate two ROCE measures: i) Pre-tax ROCE for controlled 
operations only and ii) Post-tax ROCE including associates and 
joint ventures.

Pre-tax ROCE increased to 7.2% % (FY21: 5.5%). The increase reflects 
a strong increase in adjusted operating profit, lower amortisation on 
licences and spectrum fees and a small decrease in average capital 
employed. Similarly, post-tax ROCE increased to 5.0% (FY21: 3.9%).

ROCE using GAAP measures increased to 5.0% (FY21: 4.4%). The increase 
reflects a higher operating profit during the year-ended 31 March 2022 
coupled with a slight decrease in average capital employed. 

Funding position

Bonds
Bank loans
Other borrowings including 
spectrum
Gross debt1 
Cash and cash equivalents
Short-term investments2
Derivative financial instruments3
Net collateral (liabilities)/assets4
Net debt1

FY22  
€m
(48,031)
(1,317)

FY21  
€m
(46,885)
(1,419)

(3,909)
(53,257)
7,496
4,795
1,604
(2,216)
(41,578)

(4,215)
(52,519)
5,821
4,007
3
2,145
(40,543)

(1.4)

(2.6)

Notes:
1.  Gross debt and Net debt are non-GAAP measures. See page 223 for more information. 
2.  Short-term investments includes €1,446 million (FY21: €1,053 million) of highly liquid 
government and government-backed securities and managed investment funds of 
€3,349 million (FY21: €2,954 million) that are in highly rated and liquid money market 
investments with liquidity of up to 90 days. 

3.  Derivative financial instruments excludes derivative movements in cash flow hedging reserves 

of €1,350 million gain (FY21: €862 million loss). 

4.  Net collateral (liabilities)/assets on derivative financial instruments result in cash being (held)/
paid as security. This is repayable or receivable when derivatives are settled and is therefore 
deducted from liquidity. 

Net debt increased by €1,035 million primarily as a result of Free cash 
flow of €3,309 million, offset by equity dividends paid of €2,474 million 
and share buybacks of €2,029 million (1,441 million shares) used to offset 
dilution linked to mandatory convertible bonds.

Other funding obligations to be considered alongside net debt include:

 – Lease liabilities of €12,539 million (FY21: €13,032 million)
 – Mandatory convertible bonds recognised in equity of €nil 

(FY21: €1,904 million)

 – KDG put option liabilities of €494 million (FY21: €492 million)
 – Guarantees over Australia joint venture loans of €1,573 million 

(FY21: €1,489 million) 

 – Pension liabilities of €281 million (FY21: €513 million)

The Group’s gross and net debt includes €9,942 million (FY21: 
€7,942 million) of long-term borrowings (‘Hybrid bonds’) for which 
a 50% equity characteristic of €4,971 million (FY21: €3,971 million) 
is attributed by credit rating agencies.

The Group’s gross and net debt includes certain bonds which have been 
designated in hedge relationships, which are carried at €1,316 million 
higher value (FY21: €1,390 million higher) than their euro equivalent 
redemption value. In addition, where bonds are issued in currencies other 
than euros, the Group has entered into foreign currency swaps to fix the 
euro cash outflows on redemption. The impact of these swaps is not 
reflected in gross debt and if it was included would decrease the euro 
equivalent value of the bonds by €1,456 million (FY21: €127 million).

.

32

Vodafone Group Plc   

Annual Report 2022

Our financial performance (continued)

Strategic report

Governance

Financials

Other information

33

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Funding position

Return on capital employed

FY22  

€m

FY21  

€m

Reported 

change %

generating profit with the capital we deploy. 

Return on capital employed (‘ROCE’) reflects how efficiently we are 

Pre-tax ROCE (controlled)1

Post-tax ROCE (controlled and 

associates/joint ventures)1

ROCE calculated using GAAP 

measures2

Notes:

FY221

€m 

7.2%

FY21

€m 

5.5%

5.0%

3.9%

5.0%

4.4%

Change 

bps

1.7

1.1

0.6

1.  Pre-tax ROCE (controlled) and Post-tax ROCE (controlled and associates/joint ventures)  

are non-GAAP measures. See page 223 for more information. 

2.  ROCE is calculated by dividing Operating profit by the average of capital employed as 

reported in the consolidated statement of financial position. See pages 230 and 231 

for the detail of the calculation. 

We calculate two ROCE measures: i) Pre-tax ROCE for controlled 

operations only and ii) Post-tax ROCE including associates and 

joint ventures.

Pre-tax ROCE increased to 7.2% % (FY21: 5.5%). The increase reflects 

a strong increase in adjusted operating profit, lower amortisation on 

licences and spectrum fees and a small decrease in average capital 

employed. Similarly, post-tax ROCE increased to 5.0% (FY21: 3.9%).

ROCE using GAAP measures increased to 5.0% (FY21: 4.4%). The increase 

reflects a higher operating profit during the year-ended 31 March 2022 

coupled with a slight decrease in average capital employed. 

Bonds

Bank loans

spectrum

Gross debt1 

Other borrowings including 

(48,031)

(46,885)

(1,317)

(1,419)

(3,909)

(4,215)

(53,257)

(52,519)

(1.4)

Cash and cash equivalents

Short-term investments2

Derivative financial instruments3

Net collateral (liabilities)/assets4

7,496

4,795

1,604

5,821

4,007

3

(2,216)

2,145

(41,578)

(40,543)

(2.6)

Net debt1

Notes:

1.  Gross debt and Net debt are non-GAAP measures. See page 223 for more information. 

2.  Short-term investments includes €1,446 million (FY21: €1,053 million) of highly liquid 

government and government-backed securities and managed investment funds of 

€3,349 million (FY21: €2,954 million) that are in highly rated and liquid money market 

investments with liquidity of up to 90 days. 

3.  Derivative financial instruments excludes derivative movements in cash flow hedging reserves 

of €1,350 million gain (FY21: €862 million loss). 

4.  Net collateral (liabilities)/assets on derivative financial instruments result in cash being (held)/

paid as security. This is repayable or receivable when derivatives are settled and is therefore 

deducted from liquidity. 

Net debt increased by €1,035 million primarily as a result of Free cash 

flow of €3,309 million, offset by equity dividends paid of €2,474 million 

and share buybacks of €2,029 million (1,441 million shares) used to offset 

dilution linked to mandatory convertible bonds.

Other funding obligations to be considered alongside net debt include:

 – Lease liabilities of €12,539 million (FY21: €13,032 million)

 – Mandatory convertible bonds recognised in equity of €nil 

(FY21: €1,904 million)

 – KDG put option liabilities of €494 million (FY21: €492 million)

 – Guarantees over Australia joint venture loans of €1,573 million 

(FY21: €1,489 million) 

 – Pension liabilities of €281 million (FY21: €513 million)

The Group’s gross and net debt includes €9,942 million (FY21: 

€7,942 million) of long-term borrowings (‘Hybrid bonds’) for which 

a 50% equity characteristic of €4,971 million (FY21: €3,971 million) 

is attributed by credit rating agencies.

The Group’s gross and net debt includes certain bonds which have been 

designated in hedge relationships, which are carried at €1,316 million 

higher value (FY21: €1,390 million higher) than their euro equivalent 

redemption value. In addition, where bonds are issued in currencies other 

than euros, the Group has entered into foreign currency swaps to fix the 

euro cash outflows on redemption. The impact of these swaps is not 

reflected in gross debt and if it was included would decrease the euro 

equivalent value of the bonds by €1,456 million (FY21: €127 million).

.

Share buybacks
In March 2021, Vodafone started a series of irrevocable and non-discretionary 
share buyback programmes, announced on 19 March 2021, 19 May 2021, 
23 July 2021 and 17 November 2021 (the ‘programmes’). The sole purpose 
of the programmes was to reduce the issued share capital of Vodafone to 
offset the increase in the issued share capital as a result of the maturing of 
the first tranche of the mandatory convertible bond (‘MCB’) in March 2021. 
On 9 March 2022, Vodafone announced the commencement of a new 
irrevocable and non-discretionary share buyback programme, the sole 
purpose being to reduce the issued share capital of Vodafone to partially 
offset the increase in the issued share capital as a result of the maturing 
of the second tranche of the MCB in March 2022. 

In order to satisfy the first tranche of the MCB, 1,426.8 million shares 
were reissued from treasury shares in March 2021 at a conversion 
price of £1.2055. This reflected the conversion price at issue (£1.3505) 
adjusted for the pound sterling equivalent of aggregate dividends paid 
in August 2019, February 2020, August 2020 and February 2021. In 
order to satisfy the second tranche of the MCB, 1,518.6 million shares 
were reissued from treasury shares in March 2022 at a conversion 
price of £1.326. This reflected the conversion price at issue (£1.3505) 
adjusted for the pound sterling equivalent of aggregate dividends 
paid in August 2019, February 2020, August 2020, February 2021, 
August 2021 and February 2022.

The current programme started on 17 March 2022 and is due to 
complete on 15 November 2022. Details of the shares purchased 
under the programmes, including those purchased under irrevocable 
instructions, are shown below. 

Average price 
paid for shares 
inclusive of 
transaction costs  
Pence
134.60
135.34
135.71
128.59
118.35
120.78
118.04
111.94
113.18
112.93
120.70
136.33
126.41
128.71

Total number of 
shares purchased 
under publicly 
announced 
share buyback 
programmes2
000s
52,682
184,386
302,481
428,039
553,597
673,448
799,006
918,857
1,044,405
1,161,388
1,278,354
1,392,476
1,493,532
1,608,948

Maximum number 
of shares that may 
yet be purchased 
under the 
programmes3,4
000s
204,141
72,437
222,580
97,022
439,452
319,601
194,043
74,192
382,307
265,324
148,358
34,236
953,699
838,283

Number of shares 
purchased1 
000s
52,682
131,704
118,095
125,558
125,558
119,851
125,558
119,851
125,548
116,983
116,966
114,122
101,056
115,416

54,671
1,663,619

120.98
123.47

1,663,619
1,663,619

783,612
783,612

Date of share purchase
March 2021
April 2021
May 2021 
June 2021
July 2021
August 2021
September 2021
October 2021
November 2021
December 2021
January 2022
February 2022
March 2022
April 2022
May 2022  
(to 13 May)
Total5

Notes:
1.  The nominal value of shares purchased is 2020/21 US cents each. 
2.  No shares were purchased outside the publicly announced share buyback programmes.
In accordance with shareholder authority granted at the 2021 Annual General Meeting. 
3. 
4.  The total shares repurchased under each programme were 256,822,895 shares completed on 
18 May 2021, 268,237,246 shares completed on 23 July 2021, 467,988,432 shares completed 
on 17 November 2021, and 433,662,325 shares completed on 8 March 2022.

5.  The total number of shares purchased represented 5.9% of our issued share capital, excluding 

treasury shares, at 13 May 2022. 

Dividends

The Board is recommending total dividends per share of 9.0 eurocents 
for the year. This includes a final dividend of 4.5 eurocents which 
compares to 4.5 eurocents in the prior year.

This year’s report contains the Strategic Report on pages 1 to 67, 
which includes an analysis of our performance and position, a review 
of the business during the year, and outlines the principal risks 
and uncertainties we face. The Strategic Report was approved 
by the Board and signed on its behalf by the Chief Executive and 
Chief Financial Officer.

Nick Read 
Chief Executive

17 May 2022 

Margherita Della Valle
Chief Financial Officer

17 May 2022

34

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Purpose, sustainability and responsible business
We connect for a better future

Our approach to ESG

Our approach to ESG (Environmental, Social and Governance topics) is an integral part of our purpose 
and strategy to be a new generation connectivity and digital services provider for Europe and Africa, 
enabling an inclusive and sustainable digital society. 

Below we have set out the main elements through which our approach to ESG is delivered. Our strategy helps to deliver our targets across three purpose 
pillars: Inclusion for All, Planet, and Digital Society and ensures Vodafone acts responsibly and ethically, wherever we operate. We are also committed to 
supporting the delivery of the UN Sustainable Development Goals (‘SDGs’). 

Our purpose pillars

Inclusion for All
Ensuring everyone has access to the benefits of a 
digital society.

Access for all
Finding new ways to roll-out our network to rural 
locations in our markets.

Propositions for equality
Providing relevant products and services to address 
societal challenges such as gender equality and 
financial inclusion.

Workplace equality
Developing a diverse and inclusive global workforce 
that reflects the customers and societies we serve. 

Planet
Reducing our environmental impact and helping 
society decarbonise.

Climate change 
Working to reduce our environmental impact to 
reach net zero emissions across our full value chain 
by 2040.

Carbon enablement
Helping our customers reduce their own carbon 
emissions by 350 million tonnes by 2030.

E-waste
Driving action to reduce device waste and 
progressing against our target to reuse, resell or 
recycle 100% of our network waste.

Digital Society
Connecting people and things and digitalising 
critical sectors.

Digitalising business
Providing products and services to support 
business, particularly SMEs.

Digitalising agriculture
Supporting the digitalisation of agriculture with 
specific products and services.

Revolutionising healthcare
Using our products, services and technology to 
support the digitalisation of healthcare.

Read more  
on pages 36-40

Read more  
on pages 41-44

Read more  
on pages 44-45

Social contract: Activation and acceleration of our purpose initiatives

Our approach is underpinned by responsible business practices

Protecting data
Customers trust us with their data and maintaining 
this trust is critical. 

Data privacy 
We want to respect the privacy preferences of our 
customers and help improve society through the 
responsible use of data.

Cyber security
As a provider of critical national infrastructure and 
connectivity that is relied upon by millions of 
customers, we prioritise cyber and information 
security across everything that we do.

Protecting people
Health and safety 
Creating a safe working environment for everyone 
working for and on behalf of Vodafone.

Mobiles, masts and health 
Operating our networks within national regulations.

Human rights 
Contributing to the protection and promotion of 
human rights and freedoms.

Responsible supply chain 
Managing relationships with our direct suppliers, 
and evaluating their commitments to diversity, 
inclusion and the environment. 

Business integrity
We are committed to ensuring that our business 
operates ethically, lawfully and with integrity 
wherever we operate.

Tax and economic contribution 
As a major investor, taxpayer and employer, we 
make a significant contribution to the economies 
of the countries in which we operate.

Anti-bribery and corruption 
We have a policy of zero tolerance towards bribery 
or corruption. Our policy provides guidance on what 
constitutes a bribe and prohibits giving or receiving 
any excessive or improper gifts and hospitality. 

Read more  
on pages 47-51

Read more  
on pages 52-53

Read more  
on page 56

Essential to our approach is transparency and measurement

Learn more about how we 
help improve digital inclusion:  
investors.vodafone.com/videos

Learn more about our  
net zero goal: 
investors.vodafone.com/videos

Learn more about our  
approach to data privacy: 
investors.vodafone.com/videos

Learn more about our approach 
 to cyber security:  
investors.vodafone.com/videos

Learn more about our  
human rights approach:  
investors.vodafone.com/videos

Learn more about our  
approach to tax:  
investors.vodafone.com/videos

34

Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

35

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Purpose, sustainability and responsible business

We connect for a better future

Our approach to ESG

Our targets and achievements

Our approach to ESG (Environmental, Social and Governance topics) is an integral part of our purpose 

and strategy to be a new generation connectivity and digital services provider for Europe and Africa, 

enabling an inclusive and sustainable digital society. 

Over the last year we have made progress against many of our key purpose targets. We also established  
a new Board Committee to provide oversight of our ESG programme. 

Below we have set out the main elements through which our approach to ESG is delivered. Our strategy helps to deliver our targets across three purpose 

pillars: Inclusion for All, Planet, and Digital Society and ensures Vodafone acts responsibly and ethically, wherever we operate. We are also committed to 

supporting the delivery of the UN Sustainable Development Goals (‘SDGs’). 

Our purpose pillars

digital society.

Access for all

locations in our markets.

Propositions for equality

financial inclusion.

Workplace equality

Read more  

on pages 36-40

Inclusion for All

Planet

Ensuring everyone has access to the benefits of a 

Reducing our environmental impact and helping 

Connecting people and things and digitalising 

Finding new ways to roll-out our network to rural 

Working to reduce our environmental impact to 

Providing products and services to support 

reach net zero emissions across our full value chain 

business, particularly SMEs.

Providing relevant products and services to address 

Carbon enablement

societal challenges such as gender equality and 

Helping our customers reduce their own carbon 

specific products and services.

emissions by 350 million tonnes by 2030.

Digitalising agriculture

Supporting the digitalisation of agriculture with 

Revolutionising healthcare

Using our products, services and technology to 

Developing a diverse and inclusive global workforce 

Driving action to reduce device waste and 

support the digitalisation of healthcare.

that reflects the customers and societies we serve. 

progressing against our target to reuse, resell or 

society decarbonise.

Climate change 

by 2040.

E-waste

Digital Society

critical sectors.

Digitalising business

recycle 100% of our network waste.

Read more  

on pages 41-44

Read more  

on pages 44-45

Social contract: Activation and acceleration of our purpose initiatives

Our approach is underpinned by responsible business practices

Protecting data

Protecting people

Business integrity

Customers trust us with their data and maintaining 

Health and safety 

We want to respect the privacy preferences of our 

customers and help improve society through the 

Mobiles, masts and health 

Operating our networks within national regulations.

Creating a safe working environment for everyone 

working for and on behalf of Vodafone.

this trust is critical. 

Data privacy 

responsible use of data.

Cyber security

As a provider of critical national infrastructure and 

connectivity that is relied upon by millions of 

customers, we prioritise cyber and information 

security across everything that we do.

Human rights 

Contributing to the protection and promotion of 

human rights and freedoms.

Responsible supply chain 

Managing relationships with our direct suppliers, 

and evaluating their commitments to diversity, 

inclusion and the environment. 

We are committed to ensuring that our business 

operates ethically, lawfully and with integrity 

wherever we operate.

Tax and economic contribution 

As a major investor, taxpayer and employer, we 

make a significant contribution to the economies 

of the countries in which we operate.

Anti-bribery and corruption 

We have a policy of zero tolerance towards bribery 

or corruption. Our policy provides guidance on what 

constitutes a bribe and prohibits giving or receiving 

any excessive or improper gifts and hospitality. 

Read more  

on pages 47-51

Read more  

on pages 52-53

Read more  

on page 56

Essential to our approach is transparency and measurement

Learn more about how we 

help improve digital inclusion:  

investors.vodafone.com/videos

Learn more about our  

net zero goal: 

investors.vodafone.com/videos

Learn more about our  

approach to data privacy: 

investors.vodafone.com/videos

Learn more about our approach 

 to cyber security:  

investors.vodafone.com/videos

Learn more about our  

human rights approach:  

Learn more about our  

approach to tax:  

investors.vodafone.com/videos

investors.vodafone.com/videos

100% 
renewable  
electricity in  
European markets
üTarget achieved 
from July 2021, four 
years ahead of our 
original 2025 target. 

23% 
reduction in  
Scope 1 and 2 
emissions 
By 2030 we will 
fully abate all 
carbon emissions 
from Scope 1  
and 2 activities and  
halve our Scope 3 
emissions. 

32% 
women in 
management 
and senior 
leadership roles 
We aim to have 
40% women in 
management roles 
by 2030. 

21.6
million additional 
female customers 
(Africa and Turkey) 
since 2016
üTarget achieved, 
four years ahead of 
our original target.

52.4
million M-Pesa 
customers 
üTarget achieved 
four years ahead of 
our original target.

3.6m
V-Hub users 
We aim to support 
seven million users 
to digitalise using 
V-Hub by 2025. 

This year we set a 
new target, aiming 
to connect 75 million 
customers to financial 
services by 2026.

2.9m
smallholder 
farmers
registered on our 
Connected Farmer 
platform, supporting 
them to digitalise.

Read more on 
pages 42-43

Read more on 
pages 42-43

Read more on 
page 39

Read more on 
page 37

Read more on  
pages 37-38

Read more on 
page 44

Read more on 
page 45

Materiality
We have conducted a materiality assessment to identify the material and 
emerging ESG issues relevant to our business, our stakeholders and the 
societies in which we operate. 

Click to read our materiality matrix –  
vodafone.com/sustainable-business

Reporting frameworks 
Vodafone reports against a number of voluntary reporting frameworks to 
help stakeholders understand our sustainable business performance.

GRI

The Global Reporting Initiative (‘GRI’) is the most widely accepted 
global standard for sustainability reporting. The GRI Standards 
allow companies to report their material impacts for a range of 
economic, environmental and social issues. Our 2022 disclosure 
is included in our 2022 ESG Addendum.

Click to download our ESG Addendum:  
investors.vodafone.com/esgaddendum 

SASB

Due to increasing demand for sustainability information that 
is comparable, consistent and financially material, we have 
published disclosures in accordance with the Sustainability 
Accounting Standards Board’s (‘SASB’) Standards. 

Click to read our SASB disclosures:  
investors.vodafone.com/sasb

UNGC

Vodafone is a participant in the United Nations Global Compact 
(‘UNGC’). As part of this, Vodafone supports the Ten Principles  
of the United Nations Global Compact on human rights, labour, 
environment and anti-corruption. Our 2022 Communication on 
Progress can be found in our 2022 ESG Addendum.

CDP

Vodafone participates in the CDP’s annual climate  
change questionnaire. 

Click to read our CDP response: 
vodafone.com/sustainbility-reports

Governance 
The Executive Committee has overall accountability to the Board for 
our sustainable business strategy and regularly reviews progress. In 
addition, each pillar of our purpose has an executive-level sponsor. 
The ESG Committee held its first two meetings this year and the Board  
now benefits from dedicated oversight of our ESG programme. We also 
continue to include ESG measures in the long-term incentive plan for  
our senior leaders.

ESG governance structure
The role of the ESG Committee is to provide oversight of our 
ESG programme, sustainability and responsible business practices 
as well as our contribution to the societies we operate in under our 
social contract. 

Board

ESG Committee

Executive Committee

Purpose and Reputation Steering Committee

Planet
Executive-level 
sponsor:  
Joakim Reiter 

Inclusion  
for All 
Executive-level 
sponsor:  
Serpil Timuray 

Digital 
Society 
Executive-level 
sponsor:  
Vinod Kumar 

Read more about the Board’s oversight of material 
ESG topics on page 89

Read more about the governance underpinning our 
responsible business practices on pages 47-57

Strategic report

Governance

Financials

Other information

36

Vodafone Group Plc   
Annual Report 2022

Purpose
Our purpose

Our purpose is to connect for a better future 
by using technology to improve lives and 
enable inclusive and sustainable digital 
societies. We achieve this by focusing on three 
pillars: Inclusion for All, Planet and Digital Society, 
which serve as the framework for everything we 
do at Vodafone. Our purpose is underpinned by 
our responsible business practices: protecting 
data, protecting people and business integrity.

Our three purpose pillars are focused on integrating environmental and 
social considerations into our business strategy and priorities. To further 
embed this approach, this year we established a new ESG Committee as 
a formal committee of the Board. This will provide strategic support for 
our ESG ambitions, and ensure effective oversight of our ESG strategy.

Read more on our ESG Committee  
on page 89

The role of business in society is changing, accelerated by the COVID-19 
pandemic. Recognising this, we continue to evolve our social contract, 
which is the partnership we wish to develop with governments, policy 
makers and civil society. We use the social contract to understand what 
matters the most to the societies and economies we work in, and activate 
our purpose around these. This year we transitioned our social contract 
focus to ‘BuildBackBetter’ by deploying initiatives to address societal 
challenges created by the pandemic. 

For example, aligned to the EU’s focus on a green recovery from 
COVID-19, we accelerated the delivery of our target on renewables, 
and achieved 100% renewable electricity use in Europe and Turkey 
from July 2021, four years ahead of our 2025 target date. 

Our response to the war in Ukraine
In response to the war in Ukraine, we have been offering support to our 
customers and communities. The humanitarian part of our comprehensive 
response is coordinated through the Vodafone Foundation, in line with 
our policy for all charitable activities to be led and funnelled by our 
Foundations. The situation is fast evolving at the time of writing, but we 
have donated over €3 million in contributions and services in-kind in 
response, including:

 – Free roaming, calls and texts in our European markets for Vodafone 

Ukraine’s customers who have left Ukraine (we have a partner market 
agreement with Vodafone Ukraine);
 – Free calls and text messages to Ukraine;
 – Offering fast-track employment opportunities for those displaced by 
the crisis (Ukrainians, or other nationals, who have fled the country to 
find safety);

 – Vodafone Group Foundation has donated €500,000 from its 

Humanitarian Fund to UNHCR and local Vodafone Foundations in 
Czech Republic, Romania and Hungary; and

 – Vodafone employee volunteers travelled to Romania and Hungary 

to help install free-to-use instant WiFi and charging points for mobile 
phones to help refugees crossing the border.

Further to these voluntary measures, on 8 April 2022 Vodafone signed 
a joint statement with other telecom operators in the EU, with the aim of 
establishing a coordinated approach to ensuring connectivity to refugees 
from Ukraine. In particular, Vodafone has committed to continuing to 
implement voluntary measures, namely to maintain lower wholesale 
charges for roaming and termination rates.

The following sections provide an overview of our purpose pillars and 
targets, as well as the achievements over the past year.

Inclusion for All

Our Inclusion for All strategy seeks to ensure no one 
is left behind. It focuses on access to connectivity, 
digital skills and creating relevant products and 
services, such as access to education, healthcare 
and finance. We are also committed to developing 
a diverse and inclusive global workforce that reflects 
the customers and societies we serve.

With more than 4.9 billion1 people now online, the internet has 
become a vital part of our lives by enabling us to keep in touch 
and access government services, health information, banking and 
entertainment. However, 2.9 billion people remain offline1, 96% of 
whom live in developing countries. We operate in four countries2 that are 
designated by the United Nations as Least Developed Countries (‘LDCs’) 
where just 27%1 of people are online, and the challenges facing the 
unconnected are even more pronounced.

Our Inclusion for All strategy focuses on overcoming the five key barriers 
that create the digital divide – coverage, access to devices, affordability, 
digital skills, and creating relevant products and services for those most 
at risk of being unconnected, such as the elderly and women. 

This year we have made significant progress across a number of areas, 
increasing coverage, supporting customers to afford 4G devices, and 
developing new services that help customers unlock more opportunities. 
We have also pushed ourselves to set new targets and create new 
partnerships across a number of inclusion areas, for example setting 
a new financial inclusion target this year.

Closing the digital divide 
Connecting everyone to digital services, particularly across Africa, 
is a significant challenge. Fixed and mobile services are increasing 
globally, with 4G networks reaching 88%3 of the world’s population. 
We recognise that internet access is transformational, empowering 
people to meaningfully contribute and connect, and so we 
must continue to upgrade and expand our networks to achieve 
meaningful connectivity. 

Expanding coverage to rural networks remains a focus for us with 25%4 of 
the EU population and 59%4 of the population in Sub-Saharan Africa living 
in rural areas. Expansion of rural networks can often be more challenging 
and have a lower return on investment due to lower population densities. 
New approaches, partnerships and a blend of technologies will help us to 
overcome some of these barriers and help deliver universal coverage. 

We have also continued to work with our partners AST & Science LLC 
to develop the first space-based mobile network to connect directly 
to consumer 4G and 5G smartphones without the need for specialised 
hardware. This partnership aims to provide mobile coverage in the 
Democratic Republic of the Congo, Ghana, Mozambique, Kenya and 
Tanzania. The AST mobile network will ultimately reach an estimated 
1.6 billion people across 49 countries.

In Europe we are working to raise investment to boost high-speed 
connectivity in rural areas, creating Smart Villages and Cities that 
support businesses, citizens and the environment. We are also increasing 
investment in rural areas, helping farmers and other rural small businesses 
overcome barriers to connectivity. 

ITU, 2022.

Notes:
1. 
2.  Markets designated as LDC’s – DRC, Mozambique, Lesotho and Tanzania.
3. 
4.  World Bank, 2020..

ITU, 2021.

36

Vodafone Group Plc   

Annual Report 2022

Purpose

Our purpose

Inclusion for All

Our purpose is to connect for a better future 

by using technology to improve lives and 

enable inclusive and sustainable digital 

societies. We achieve this by focusing on three 

Our Inclusion for All strategy seeks to ensure no one 

is left behind. It focuses on access to connectivity, 

digital skills and creating relevant products and 

services, such as access to education, healthcare 

pillars: Inclusion for All, Planet and Digital Society, 

and finance. We are also committed to developing 

which serve as the framework for everything we 

do at Vodafone. Our purpose is underpinned by 

our responsible business practices: protecting 

data, protecting people and business integrity.

Our three purpose pillars are focused on integrating environmental and 

social considerations into our business strategy and priorities. To further 

embed this approach, this year we established a new ESG Committee as 

a formal committee of the Board. This will provide strategic support for 

our ESG ambitions, and ensure effective oversight of our ESG strategy.

Read more on our ESG Committee  

on page 89

The role of business in society is changing, accelerated by the COVID-19 

pandemic. Recognising this, we continue to evolve our social contract, 

which is the partnership we wish to develop with governments, policy 

makers and civil society. We use the social contract to understand what 

matters the most to the societies and economies we work in, and activate 

our purpose around these. This year we transitioned our social contract 

focus to ‘BuildBackBetter’ by deploying initiatives to address societal 

challenges created by the pandemic. 

For example, aligned to the EU’s focus on a green recovery from 

COVID-19, we accelerated the delivery of our target on renewables, 

and achieved 100% renewable electricity use in Europe and Turkey 

from July 2021, four years ahead of our 2025 target date. 

Our response to the war in Ukraine

In response to the war in Ukraine, we have been offering support to our 

customers and communities. The humanitarian part of our comprehensive 

response is coordinated through the Vodafone Foundation, in line with 

our policy for all charitable activities to be led and funnelled by our 

Foundations. The situation is fast evolving at the time of writing, but we 

have donated over €3 million in contributions and services in-kind in 

response, including:

 – Free roaming, calls and texts in our European markets for Vodafone 

Ukraine’s customers who have left Ukraine (we have a partner market 

agreement with Vodafone Ukraine);

 – Free calls and text messages to Ukraine;

 – Offering fast-track employment opportunities for those displaced by 

the crisis (Ukrainians, or other nationals, who have fled the country to 

find safety);

 – Vodafone Group Foundation has donated €500,000 from its 

Humanitarian Fund to UNHCR and local Vodafone Foundations in 

Czech Republic, Romania and Hungary; and

 – Vodafone employee volunteers travelled to Romania and Hungary 

to help install free-to-use instant WiFi and charging points for mobile 

phones to help refugees crossing the border.

Further to these voluntary measures, on 8 April 2022 Vodafone signed 

a joint statement with other telecom operators in the EU, with the aim of 

establishing a coordinated approach to ensuring connectivity to refugees 

from Ukraine. In particular, Vodafone has committed to continuing to 

implement voluntary measures, namely to maintain lower wholesale 

charges for roaming and termination rates.

The following sections provide an overview of our purpose pillars and 

targets, as well as the achievements over the past year.

a diverse and inclusive global workforce that reflects 

the customers and societies we serve.

With more than 4.9 billion1 people now online, the internet has 

become a vital part of our lives by enabling us to keep in touch 

and access government services, health information, banking and 

entertainment. However, 2.9 billion people remain offline1, 96% of 

whom live in developing countries. We operate in four countries2 that are 

designated by the United Nations as Least Developed Countries (‘LDCs’) 

where just 27%1 of people are online, and the challenges facing the 

unconnected are even more pronounced.

Our Inclusion for All strategy focuses on overcoming the five key barriers 

that create the digital divide – coverage, access to devices, affordability, 

digital skills, and creating relevant products and services for those most 

at risk of being unconnected, such as the elderly and women. 

This year we have made significant progress across a number of areas, 

increasing coverage, supporting customers to afford 4G devices, and 

developing new services that help customers unlock more opportunities. 

We have also pushed ourselves to set new targets and create new 

partnerships across a number of inclusion areas, for example setting 

a new financial inclusion target this year.

Closing the digital divide 

Connecting everyone to digital services, particularly across Africa, 

is a significant challenge. Fixed and mobile services are increasing 

globally, with 4G networks reaching 88%3 of the world’s population. 

We recognise that internet access is transformational, empowering 

people to meaningfully contribute and connect, and so we 

must continue to upgrade and expand our networks to achieve 

meaningful connectivity. 

Expanding coverage to rural networks remains a focus for us with 25%4 of 

the EU population and 59%4 of the population in Sub-Saharan Africa living 

in rural areas. Expansion of rural networks can often be more challenging 

and have a lower return on investment due to lower population densities. 

New approaches, partnerships and a blend of technologies will help us to 

overcome some of these barriers and help deliver universal coverage. 

We have also continued to work with our partners AST & Science LLC 

to develop the first space-based mobile network to connect directly 

to consumer 4G and 5G smartphones without the need for specialised 

hardware. This partnership aims to provide mobile coverage in the 

Democratic Republic of the Congo, Ghana, Mozambique, Kenya and 

Tanzania. The AST mobile network will ultimately reach an estimated 

1.6 billion people across 49 countries.

In Europe we are working to raise investment to boost high-speed 

connectivity in rural areas, creating Smart Villages and Cities that 

support businesses, citizens and the environment. We are also increasing 

investment in rural areas, helping farmers and other rural small businesses 

overcome barriers to connectivity. 

Notes:

1. 

ITU, 2022.

3. 

ITU, 2021.

4.  World Bank, 2020..

2.  Markets designated as LDC’s – DRC, Mozambique, Lesotho and Tanzania.

Strategic report

Governance

Financials

Other information

37

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

The digital divide goes beyond just being connected and unconnected. 
4G is now available to more than half of Africa’s population, but accounts 
for just 15% of connections, on average, compared to 57% globally. There 
are strong economic benefits from increased 4G connectivity. Research 
from the World Bank shows that it can reduce the number of households 
in extreme poverty by 4.3 percentage points, mainly due to increases 
in labour force participation, particularly among women1. Furthermore, 
expanding mobile broadband penetration across Africa by 10% could 
boost GDP per capita by 2.5% 2.

There are many barriers preventing the use of 4G, including lack of awareness, 
digital skills, and the prohibitive upfront cost of smartphones. We know that 
the vast majority of those offline, 2.5 billion of the 2.9 billion unconnected, 
live within mobile broadband coverage. Given that smartphones are 
increasingly the main gateway to digital services, lowering the cost 
of devices is key to addressing the digital divide. We run a number 
of programmes designed to reduce the cost of a smartphone, from 
applying subsidies, to offering financing to customers to shift from 2G 
to 4G handsets. 

Last year in partnership with Google, Safaricom launched a device-
financing initiative called Lipa Mdogo Mdogo (Pay Little by Little). Lipa 
Mdogo Mdogo offers a flexible payment plan with an 85% reduction in 
the upfront cost (a customer pays 500Kshs upfront) and an affordable 
daily fee of 20Kshs. So far, 600,000 4G devices have been connected 
through the Lipa Mdogo Mdogo initiative.

This year, in his role as commissioner to the UN Broadband Commission 
for Sustainable Development, our Chief Executive, Nick Read, chaired 
a new working group to forge multi-stakeholder action to connect 
3.4 billion people with smartphones by 2030.

In order to drive digital inclusion to the hardest-to-connect communities, 
we also announced in March 2022 that Vodafone will invest US$190 million 
over the next five years to increase our 4G population coverage to an 
additional 80 million people in Sub-Saharan Africa3. This means that 
we have committed to increase our 4G population coverage from 54% 
(higher than the African average of 49%) to approximately 85% across six 
Sub-Saharan African countries. This targeted intervention includes four of 
the least developed counties (‘LDCs’) – Mozambique, Tanzania, Lesotho 
and the Democratic Republic of the Congo – and will help to close a 
particular gap in internet usage between urban communities and rural 
communities. This pledge was made as part of the ITU Partner2Connect 
digital coalition and we will continue to develop other partnerships to help 
us achieve this goal.

FY22 network deployment 

Europe1
Africa2
Group1,2

4G sites deployed 
(000s)
131.2
29.5
160.7

4G population 
coverage
98.2%
64.8%
81.6%

Notes: 
1.  Excluding Vodafone Ziggo and including Turkey.
2.  Excluding Safaricom.

Read more on our approach to closing the digital 
divide through partnerships here: vodafone.com/ 
closing-the-digital-divide-through-partnership

Scan or click to watch a video summarising how our 
products and services help close the digital divide: 
investors.vodafone.com/videos

Addressing the digital gender gap 
Goal: To connect an additional 20 million women living in Africa 
and Turkey to mobile by 2025
Despite efforts to close the gender digital divide, the majority of those 
still unconnected are women. The latest data from the GSMA4 indicates 
progress to close this gender gap has stalled. Research indicates that 
women who have access to mobile internet via a smartphone have 
9% higher levels of wellbeing than women who have access via a basic 
or feature phone5. However, across low and middle-income countries 
women are 18% less likely than men to own a smartphone and 16% 
less likely to use mobile internet5. 

Key barriers preventing women in emerging markets from using the 
internet include relevance of services, cost and adequate digital skills. We 
focus on the first, relevance of services, as a strategy to increase women’s 
access. For example, in many African markets gaining access to quality 
health information and antenatal care can be very difficult. Information 
delivered by mobile can help to bridge some of the gaps in crucial, basic 
information. Responding to this, our Mum & Baby service continues 
to grow, giving customers free access to maternal, neonatal and child 
health information in South Africa and DRC. The service has over 2.1 million 
registered users in South Africa, helping parents and caregivers to take 
positive actions to improve their children’s health.

In part thanks, to services such as Mum & Baby, since 2016 we 
estimate we have connected to our network an additional 21.6 million 
female customers in Africa and Turkey. The increase of women in our 
customer base also makes good business sense; women have a higher 
Net Promoter Score (+4 percentage points compared to men). 

Female customers (million)

2016 (baseline)
38.1
7.2
45.3

FY21
52.9
8.4
61.3

FY22
58.3
8.6
67.0

Africa1
Turkey
Total1

Note:
1. 

Including Safaricom.

Building platforms for financial inclusion
Goal: To connect 50 million people and their families to mobile 
money services by 2025 
Two billion people remain unbanked globally4. Digital services are key to 
helping people access safe, secure financial services. Without the ability 
to transfer money, people are limited in their ability to save, access loans, 
start a business and even be paid. 

Together with Safaricom, we developed the first mobile money platform, 
M-Pesa, which provides financial services to millions of people who have a 
mobile phone but limited access to a bank account. It is also widely used 
to manage business transactions and to pay salaries, pensions, agricultural 
subsidies and government grants, and reduces the associated risks of 
robbery and corruption in a cash-based society. 

Over 19 billion transactions were made in the year using M-Pesa, the 
equivalent of around 2 million per hour on average through a network 
of more than 600,000 agents. 

As of the end of March 2022, 52.4 million customers were using M-Pesa 
(or equivalent). This marks a significant milestone and we have exceeded 
our goal to connect 50 million people and their families to mobile financial 
services four years ahead of our original target date. The breakdown of 
customers per market is detailed in the table on the next page.

ITU, 2019.

Notes:
1.  World Bank, 2020.
2. 
3.  Covering Mozambique, Lesotho, Tanzania, DRC, Ghana and South Africa.
4.  GSMA, 2021.
5.  GSMA, 2022.

38

Vodafone Group Plc   
Annual Report 2022

Purpose (continued)

Strategic report

Governance

Financials

Other information

Workplace equality
As part of our purpose, we are committed to making the world more 
connected, inclusive and sustainable, where everyone can truly be 
themselves and belong. We bring the human touch to our technology 
to create a better digital future for all, starting with our people.

Our people
We are developing a diverse and inclusive global workforce that reflects 
the customers and societies we serve.

Key information

Average number of employees1
Average number of contractors
Employee contract types
Permanent
Fixed term contracts
Full-time
Part-time
Number of markets where we operate
Employee nationalities
Employees and contractors across 
the Group
Germany2
UK 2
Italy2
Spain2
Vodacom Group2
Other Markets3
Vantage Towers2
_VOIS and Shared Operations4
Employee experience
Employee engagement index 5
Alignment to purpose5
Voluntary turnover rate6
Involuntary turnover rate6

2022
95,008
8,784

2021
94,274
10,481

87%
13%
93%
7%
19
134

14%
9%
5%
4%
11%
25%
0%
32%

73
93%
14%
3%

87%
13%
93%
7%
19
137

14%
9%
5%
4%
11%
26%
0%
31%

74
93%
8%
3%

Notes: 
All headcount figures exclude non-controlled operations such as in the Netherlands, Kenya, 
Australia and India.
1.  Calculation considers employee pro-rated headcount.
2.  The percentages reflect headcount in each operating company or group of operating 

companies, such as the Vodacom Group.

3.  Other Markets includes employees based in all other operating companies (Albania, 

Czech Republic, Egypt, Ghana, Greece, Hungary, Ireland, Portugal, Romania, Turkey) and 
other countries.

4.  _VOIS and shared operations constitute a significant number of employees. The figures 

presented above include _VOIS headcount across our footprint (India, Romania, Hungary, 
Egypt and Albania), as well as headcount in our global Group entities.

5.  More detail on the employee survey is included on page 21. The employee engagement index 
is based on a weighted average index of responses to three questions: satisfaction working 
at Vodafone; experiencing positive emotions at work; and recommending us as an employer. 
Alignment to purpose is based on a single question that asks whether employees feel their daily 
work contributes significantly to Vodafone’s purpose. Employee engagement index and purpose 
alignments scores reflect September 2021 data. 

6.  The pandemic saw voluntary attrition levels fall in 2021. However, as vaccine programmes 

progress and restrictions lift, we are seeing turnover return to slightly higher than pre-pandemic 
levels. We are monitoring the situation closely through exit interviews and also introducing 
specific and proactive retention approaches in place where required. The voluntary turnover 
rate includes retirements and death-in-service.

To deepen our commitment to financial inclusion, and building on the success 
to date, we have created a new target to connect 75 million customers 
to mobile money and financial inclusion services by 31 March 2026. 
As we committed last year, this target includes multiple financial service 
platforms and products and sets our path to help close the financial divide.

This new target will include not just M-Pesa customers, but customers 
of other services that contribute to financial inclusion. For example, 
Vodacom launched our new VodaPay super-app in October 2021 and 
this will be a key part of delivering this target. The VodaPay super-app for 
smartphone users in South Africa offers access to digital financial services 
as well as online shopping and lifestyle tools. The introduction of this 
platform allows users to securely upload and store their money in a digital 
wallet, pay bills, send money or make purchases without the registration 
delays typically associated with setting up a traditional bank account in 
Africa. The VodaPay super-app has 1.6 million current registered users.

Mobile money services adoption

Kenya (Safaricom)
Tanzania
Mozambique
Democratic Republic of 
the Congo
Lesotho
Egypt
Ghana
Total

Number of  
mobile money 
customers (million)
30.5
6.8
5.2

% of  
service revenue
38%
34%
24%

% penetration  
of base
93%
56%
71%

3.5
1
3.5
1.9
52.4

15%
12%
2%
4%
22%

30%
82%
10%
53%
57%

Enabling quality education and digital skills
Even before the COVID-19 crisis, an estimated 258 million children around 
the world were not in school1. More than half of all children globally were 
not meeting the minimum expected standards in reading and mathematics1. 

The COVID-19 pandemic highlighted the need to adapt teaching to the 
new realities of increasingly digital societies. We have continued to grow 
our Connected Education programme, providing access to our ready-
made classroom which includes connectivity, devices, and collaboration 
software for students and teachers across the world. To date, around 
1.5 million students and teachers in 4,500 educational institutions across 
10 countries have benefited from this digital learning solution, helping 
to bridge the digital divide. 

In South Africa, the Vodacom e-School solution allows learners to access 
curriculum-aligned content and educators to access learning materials on 
their smartphone with no data charges. We currently have over 1.3 million 
users on the platform. 

Vodafone Foundation previously committed to invest €20 million to 
expand digital skills and education programmes across Europe, aiming 
to reach over 16 million learners by 20252. To date, the programme has 
reached 1.2 million students and teachers.

In June 2021, Vodafone Foundation and UNHCR expanded their Instant 
Network Schools programme which has helped to support over 94,000 
refugee students and communities in four African countries. Two new 
Instant Network Schools have been established in Mozambique, located 
in the Maratane Refugee Settlement and the city of Nampula. These 
will transform existing classrooms into multimedia hubs for learning, 
complete with internet connectivity, sustainable solar power and a 
robust teacher training programme. Together this will benefit nearly 
9,000 students, 25,000 family members and over 200 teachers.

Notes: 
1.  UNESCO, 2018.
2.  Beyond digital training, the Vodafone Foundation builds programmes around the world that 
combine Vodafone’s charitable giving and technology to deliver public benefit and improve 
people’s lives. The total amount donated by Vodafone to Vodafone Foundation in 2022 was 
€47.4 million.

Strategic report

Governance

Financials

Other information

39

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Menopause
Our research identified that 62% of women with symptoms of 
menopause found it impacted their work. In March 2021, we made 
a global commitment to support women experiencing menopause, 
including the release of a global toolkit. For World Menopause Day in 
October 2021, Vodafone’s menopause toolkit became freely available 
to download externally. In March 2022, we launched a menopause 
e-learning – a short course introducing the menopause, common 
symptoms and the impact on work with tips for managers, colleagues, 
family and friends.

Maternity and parental leave
Our global maternity and parental leave policies are available across 
markets, providing 16 weeks of fully paid leave with a phased return to 
work over six months, where parents work the equivalent of four days and 
are paid for five days. This policy is open to all employees regardless of 
gender, sexual orientation, length of service, and whether their partner 
is having a baby, or they are welcoming a child through surrogacy or 
adoption. This year, over 1,900 women have utilised our maternity leave. 
Over 1,300 men have taken parental leave, with 53% of the latter taking 
four or more weeks of leave.

Embedding inclusion
Alongside gender equality, we retained our focus on supporting the 
LGBT+ community with over 3,800 allies and active support from senior 
executives. We continued to be recognised as a Top Global Employer 
by Stonewall.

Multiple employee networks operate across Vodafone including Women, 
VodAbility, Carers and Multicultural Inclusion. We support them actively 
and provide Network Chairs with specific leadership development 
focused on effectively setting up and running an employee network.

Global Withstander training has been rolled out in 10 languages to 
upskill employees on how to become active allies by challenging 
negative and inappropriate behaviours when they witness them, with 
over 33,000 employees completing it during the year. In March 2022, 
we launched a global allyship ‘train-the-trainer’ programme to sustain 
the focus across all areas of inclusion.

We continued to engage with colleagues and raise awareness on why 
inclusion matters. During the year, we held global webinars focused on 
gender and ethnic diversity, the LGBT+ community, and disabilities. These 
were hosted by Vodafone’s CEO and Executive Committee members, with 
over 16,500 viewers across all webinars.

Diversity and inclusion
Our focus is on removing barriers to workplace equality. This year we 
have accelerated momentum on gender equality, sustained focus on 
embedding inclusion, set solid foundations on race and ethnicity, and 
began ensuring the physical and digital workplace is fully accessible. 
An expanded focus on practising inclusion supports our ambition to 
create a global workforce that reflects the customers, communities 
and colleagues we serve, and the wider societies in which we operate. 
Embedding inclusion to enable diversity is critical to achieving these 
goals in a sustainable way.

Gender diversity
Goal: We aim to have 40% women in management roles by 2030 
We have reached 32% which is on track towards our ambition. 
We continue to drive progress through programmes, policies and 
leadership incentives. 

Women on the Board 
Women on the Executive Committee
Women in senior leadership positions1
Women in management and senior leadership roles2
Women as a percentage of external hires
Women as a percentage of graduates
Women in overall workforce

2022
50%
29%
31%
32%
42%
53%
40%

2021
45%
29%
30%
32%
43%
53%
40%

Notes:
1.  Percentage of senior women in our top 191 positions (FY21: 178). 
2.  Percentage of women in our 6,727 management and leadership roles (FY21: 6,609).

Women in management and diversity
We work to ensure there is gender diversity when resourcing for senior 
leadership roles and our leadership team is accountable for maintaining 
diversity and inclusion amongst their teams. Women in management 
targets are also embedded in our long-term incentive plans. Our progress 
and achievements to increase diversity have been recognised externally 
as Vodafone has been included in the Bloomberg Gender Equality Index 
for the fourth consecutive year. 

Across youth programmes, 51% of hires were women, including 53% 
of all graduate hires, 53% of all internship hires and 39% of all hired 
apprentices. We have also now connected with over 6,000 girls via the 
digital skills programme ‘Code Like a Girl’ since 2017, including 994 this 
year as we continued this programme during the pandemic by launching 
a digital coding classroom experience, available to all markets.

Domestic violence
In 2019, Vodafone launched the first global domestic violence policy 
in the workplace, which set out comprehensive workplace resources, 
security and other measures for employees at risk of experiencing, 
and recovering from, domestic violence and abuse. As most of the 
global workforce shifted to home working following the outbreak 
of COVID-19, reports of a ‘shadow pandemic’ of domestic violence 
intensified worldwide. 

We continue to provide support in this area through global training, 
‘Apps Against Abuse’, and a publicly available toolkit to support survivors. 
‘Apps Against Abuse’ includes the Bright Sky app, which provides support 
and information to anyone in an abusive relationship or those concerned 
about someone they know. To date, the Vodafone Foundation’s portfolio 
of ‘Apps Against Abuse’ has connected 1.6 million people to information, 
advice and support.

38

Vodafone Group Plc   

Annual Report 2022

Purpose (continued)

To deepen our commitment to financial inclusion, and building on the success 

to date, we have created a new target to connect 75 million customers 

to mobile money and financial inclusion services by 31 March 2026. 

As we committed last year, this target includes multiple financial service 

platforms and products and sets our path to help close the financial divide.

This new target will include not just M-Pesa customers, but customers 

of other services that contribute to financial inclusion. For example, 

Vodacom launched our new VodaPay super-app in October 2021 and 

this will be a key part of delivering this target. The VodaPay super-app for 

smartphone users in South Africa offers access to digital financial services 

as well as online shopping and lifestyle tools. The introduction of this 

platform allows users to securely upload and store their money in a digital 

wallet, pay bills, send money or make purchases without the registration 

delays typically associated with setting up a traditional bank account in 

Africa. The VodaPay super-app has 1.6 million current registered users.

Mobile money services adoption

Number of  

mobile money 

customers (million)

service revenue

% of  

% penetration  

Kenya (Safaricom)

Tanzania

Mozambique

Democratic Republic of 

the Congo

Lesotho

Egypt

Ghana

Total

30.5

6.8

5.2

3.5

1

3.5

1.9

52.4

38%

34%

24%

15%

12%

2%

4%

22%

of base

93%

56%

71%

30%

82%

10%

53%

57%

Enabling quality education and digital skills

Even before the COVID-19 crisis, an estimated 258 million children around 

the world were not in school1. More than half of all children globally were 

not meeting the minimum expected standards in reading and mathematics1. 

The COVID-19 pandemic highlighted the need to adapt teaching to the 

new realities of increasingly digital societies. We have continued to grow 

our Connected Education programme, providing access to our ready-

made classroom which includes connectivity, devices, and collaboration 

software for students and teachers across the world. To date, around 

1.5 million students and teachers in 4,500 educational institutions across 

10 countries have benefited from this digital learning solution, helping 

to bridge the digital divide. 

In South Africa, the Vodacom e-School solution allows learners to access 

curriculum-aligned content and educators to access learning materials on 

their smartphone with no data charges. We currently have over 1.3 million 

users on the platform. 

Vodafone Foundation previously committed to invest €20 million to 

expand digital skills and education programmes across Europe, aiming 

to reach over 16 million learners by 20252. To date, the programme has 

reached 1.2 million students and teachers.

In June 2021, Vodafone Foundation and UNHCR expanded their Instant 

Network Schools programme which has helped to support over 94,000 

refugee students and communities in four African countries. Two new 

Instant Network Schools have been established in Mozambique, located 

in the Maratane Refugee Settlement and the city of Nampula. These 

will transform existing classrooms into multimedia hubs for learning, 

complete with internet connectivity, sustainable solar power and a 

robust teacher training programme. Together this will benefit nearly 

9,000 students, 25,000 family members and over 200 teachers.

Notes: 

1.  UNESCO, 2018.

€47.4 million.

2.  Beyond digital training, the Vodafone Foundation builds programmes around the world that 

combine Vodafone’s charitable giving and technology to deliver public benefit and improve 

people’s lives. The total amount donated by Vodafone to Vodafone Foundation in 2022 was 

Workplace equality

As part of our purpose, we are committed to making the world more 

connected, inclusive and sustainable, where everyone can truly be 

themselves and belong. We bring the human touch to our technology 

to create a better digital future for all, starting with our people.

We are developing a diverse and inclusive global workforce that reflects 

the customers and societies we serve.

Our people

Key information

2022

95,008

8,784

2021

94,274

10,481

Average number of employees1

Average number of contractors

Employee contract types

Permanent

Fixed term contracts

Full-time

Part-time

Number of markets where we operate

Employee nationalities

Employees and contractors across 

the Group

Germany2

UK 2

Italy2

Spain2

Vodacom Group2

Other Markets3

Vantage Towers2

_VOIS and Shared Operations4

Employee experience

Employee engagement index 5

Alignment to purpose5

Voluntary turnover rate6

Involuntary turnover rate6

Notes: 

Australia and India.

87%

13%

93%

7%

19

134

14%

9%

5%

4%

11%

25%

0%

32%

73

93%

14%

3%

87%

13%

93%

7%

19

137

14%

9%

5%

4%

11%

26%

0%

31%

74

93%

8%

3%

All headcount figures exclude non-controlled operations such as in the Netherlands, Kenya, 

1.  Calculation considers employee pro-rated headcount.

2.  The percentages reflect headcount in each operating company or group of operating 

companies, such as the Vodacom Group.

3.  Other Markets includes employees based in all other operating companies (Albania, 

Czech Republic, Egypt, Ghana, Greece, Hungary, Ireland, Portugal, Romania, Turkey) and 

other countries.

4.  _VOIS and shared operations constitute a significant number of employees. The figures 

presented above include _VOIS headcount across our footprint (India, Romania, Hungary, 

Egypt and Albania), as well as headcount in our global Group entities.

5.  More detail on the employee survey is included on page 21. The employee engagement index 

is based on a weighted average index of responses to three questions: satisfaction working 

at Vodafone; experiencing positive emotions at work; and recommending us as an employer. 

Alignment to purpose is based on a single question that asks whether employees feel their daily 

work contributes significantly to Vodafone’s purpose. Employee engagement index and purpose 

alignments scores reflect September 2021 data. 

6.  The pandemic saw voluntary attrition levels fall in 2021. However, as vaccine programmes 

progress and restrictions lift, we are seeing turnover return to slightly higher than pre-pandemic 

levels. We are monitoring the situation closely through exit interviews and also introducing 

specific and proactive retention approaches in place where required. The voluntary turnover 

rate includes retirements and death-in-service.

40

Vodafone Group Plc   
Annual Report 2022

Purpose (continued)

Strategic report

Governance

Financials

Other information

Race, ethnicity, and cultural heritage (‘REACH’)
We continue to improve workforce capability in holding conversations 
on race in the workplace. To better understand representation across 
the organisation and inform our diversity and inclusion programmes, 
in November 2020 we launched the ‘#CountMeIn’ initiative which 
encourages employees to voluntarily self-declare their diversity 
demographics. These include race, ethnicity, disability, sexual orientation, 
gender identity and caring responsibilities, in line with local privacy and 
legal requirements. On this basis we were able to set ethnic diversity 
targets, which are summarised below.

31 March  
2022

18%

Long-term 
ambition

2030: 25%

15%

2025: 20%

1%

2025: 4%

64%

2030: 75%

Ethnic 
category

Global
Ethnically 
diverse 
background

UK
Black, Asian,  
other diverse 
ethnicities

UK
Black

South Africa
Ethnically 
diverse 
background

Population

Global Senior 
Leadership Team  
(163 positions)

UK-based senior 
leadership and 
management 
(1,452 positions)

South African- 
based senior 
leadership and 
management  
(416 positions)

In addition to the above, 29% of our Executive Committee members 
are from ethnically diverse backgrounds. The plan is to expand 
ethnicity disclosure throughout our markets as we collect more 
globally consistent data.

Our new REACH targets are supported by an action plan to achieve 
greater workplace inclusion through allyship and anti-racism. REACH 
fluency training was introduced to increase confidence and capability 
to talk about race and completed by all members of the Executive 
Committee, as well as their direct reports. The plan also includes 
reciprocal mentoring, external cross-company mentoring and 
McKinsey Black Leadership Academy participation.

Physical and digital accessibility in the workplace
We have joined the ‘Valuable 500’ – a group of 500 companies 
committed to disability inclusion in business. The commitments are 
focused on creating a physically and digitally accessible environment. 

We hosted a global event on ‘International Day of People with 
Disabilities’, attended by 4,600 employees, which featured initiatives 
that help create an inclusive workplace for customers and employees 
with visible and invisible differences. We also hosted a neurodiversity 
training for employees to ensure awareness of accessibility features in 
the digital workplace.

During the year, we delivered six accessibility workshops focused on 
disability inclusive technology, covering all of the existing tools within 
Office 365 which support accessibility in a hybrid working environment. 
We have also embedded disability assistive technology standards (WCAG 
AA standard) into procurement and internal development processes, 
ensuring compatibility of all new platforms, products or tools procured 
with assistive technology.

Policies, initiatives and targets
Our commitment to diversity and inclusion is reflected across our 
global policies and principles, such as the Code of Conduct and our 
Fair Pay principles. 

Read more about these Fair Pay principles  
on page 106

Click to read more about Fair Pay at Vodafone:  
vodafone.com/fair-pay

The achievement of our diversity targets is dependent on the attraction, 
engagement and retention of diverse talent and skills. To support this, 
we have inclusive initiatives such as: hybrid and flexible working, parental 
leave, mental health toolkit, learning and development programmes 
(e.g. Black Leadership Academy), allyship training and menopause 
support, reinforced by the work of employee networks and executive 
sponsors. Programmes are designed to help employees through all life 
stages and challenge societal norms so everyone can be themselves at 
work and belong.

Read more about diverse talent, future ready skills 
and personalised employee experience on pages 22 to 23

40

Vodafone Group Plc   

Annual Report 2022

Purpose (continued)

Strategic report

Governance

Financials

Other information

41

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Race, ethnicity, and cultural heritage (‘REACH’)

Physical and digital accessibility in the workplace

We continue to improve workforce capability in holding conversations 

We have joined the ‘Valuable 500’ – a group of 500 companies 

on race in the workplace. To better understand representation across 

committed to disability inclusion in business. The commitments are 

the organisation and inform our diversity and inclusion programmes, 

focused on creating a physically and digitally accessible environment. 

in November 2020 we launched the ‘#CountMeIn’ initiative which 

encourages employees to voluntarily self-declare their diversity 

demographics. These include race, ethnicity, disability, sexual orientation, 

gender identity and caring responsibilities, in line with local privacy and 

legal requirements. On this basis we were able to set ethnic diversity 

targets, which are summarised below.

31 March  

2022

18%

Long-term 

ambition

Population

2030: 25%

Global Senior 

Ethnic 

category

Global

Ethnically 

diverse 

background

UK

Black, Asian,  

other diverse 

ethnicities

UK

Black

Ethnically 

diverse 

background

15%

2025: 20%

1%

2025: 4%

South Africa

64%

2030: 75%

Leadership Team  

(163 positions)

UK-based senior 

leadership and 

management 

(1,452 positions)

South African- 

based senior 

leadership and 

management  

(416 positions)

In addition to the above, 29% of our Executive Committee members 

are from ethnically diverse backgrounds. The plan is to expand 

ethnicity disclosure throughout our markets as we collect more 

globally consistent data.

Our new REACH targets are supported by an action plan to achieve 

greater workplace inclusion through allyship and anti-racism. REACH 

fluency training was introduced to increase confidence and capability 

to talk about race and completed by all members of the Executive 

Committee, as well as their direct reports. The plan also includes 

reciprocal mentoring, external cross-company mentoring and 

McKinsey Black Leadership Academy participation.

We hosted a global event on ‘International Day of People with 

Disabilities’, attended by 4,600 employees, which featured initiatives 

that help create an inclusive workplace for customers and employees 

with visible and invisible differences. We also hosted a neurodiversity 

training for employees to ensure awareness of accessibility features in 

the digital workplace.

During the year, we delivered six accessibility workshops focused on 

disability inclusive technology, covering all of the existing tools within 

Office 365 which support accessibility in a hybrid working environment. 

We have also embedded disability assistive technology standards (WCAG 

AA standard) into procurement and internal development processes, 

ensuring compatibility of all new platforms, products or tools procured 

with assistive technology.

Policies, initiatives and targets

Our commitment to diversity and inclusion is reflected across our 

global policies and principles, such as the Code of Conduct and our 

Fair Pay principles. 

Read more about these Fair Pay principles  

on page 106

Click to read more about Fair Pay at Vodafone:  

vodafone.com/fair-pay

The achievement of our diversity targets is dependent on the attraction, 

engagement and retention of diverse talent and skills. To support this, 

we have inclusive initiatives such as: hybrid and flexible working, parental 

leave, mental health toolkit, learning and development programmes 

(e.g. Black Leadership Academy), allyship training and menopause 

support, reinforced by the work of employee networks and executive 

sponsors. Programmes are designed to help employees through all life 

stages and challenge societal norms so everyone can be themselves at 

work and belong.

Read more about diverse talent, future ready skills 

and personalised employee experience on pages 22 to 23

Planet

As the COP26 UN Climate Change Conference in 
Glasgow highlighted, urgent and sustained action 
is required to address the climate emergency. 
We believe business success should not come at a 
cost to the environment, and we are committed to 
reducing the impact of our activities. We also see a 
key role for our digital networks and technologies in 
helping to address climate change. Digitalisation is 
key to saving energy, using natural resources more 
efficiently and creating a circular economy.

COP26 in Glasgow marked a step forward in global efforts to address the 
climate emergency, including a material increase in ambitions to reduce 
emissions, finalisation of rules on reporting emissions and international carbon 
trading, and the launch of a range of new initiatives and sector commitments. 

In July 2021 we reached a key milestone in our journey to net zero by 
2040, achieving our goal to purchase 100% renewable electricity in all 
of our European markets. We are working to achieve the same in our 
African markets by 2025. As part of this commitment we are also placing 
significant focus on innovative sustainable power solutions that can be 
deployed at scale, for example, working with external organisations to 
develop self-powered mobile masts and install micro turbines.

To help deliver a twin digital and green transformation, in February 2022 
we announced our circular economy plan to help extend the life of mobile 
phones and increase the reuse and responsible recycling of handsets. Starting in 
our European markets, our customers will be offered circular economy services 
such as insurance, support and repairs for their devices, supported by a digital 
platform making it straightforward for customers to agree trade-in options. 

We also continued our work to identify climate change risks and opportunities 
through conducting Task Force on Climate-related Financial Disclosures 
(‘TCFD’) scenario-based risk and opportunity assessments across key markets. 
We are using the insights to create mitigating controls and identify ways to 
embed climate risk into our risk management system and processes. 

Read more on Vodafone’s approach to climate change 
risk aligned to the TCFD on page 66 

Our Planet goals
2025

 – Purchase 100% of the electricity we use globally from 

renewable sources

 – Reuse, resell or recycle 100% of our network waste

2030

 – Fully abate all carbon emissions (‘net zero’) from our own 

activities and from energy we purchase and use (Scope 1 and 2)
 – Halve carbon emissions from our carbon footprint (against a 
2020 baseline), including joint ventures, all supply chain 
purchases, the use of products we have sold and business 
travel (Scope 3)

 – Enable our business customers who use our services to 

reduce their own carbon emissions by a cumulative total 
of 350 million tonnes between 2020 and 2030

2040

 – Fully abate Scope 3 emissions to reach ‘net zero’ across our 

full carbon footprint

Reducing carbon emissions
Goal: To reduce our own carbon emissions to ‘net zero’ by 2030 
and across the full value chain by 2040
In 2020 we set an approved 2030 Science-Based Target in line with 
reductions required to keep warming to 1.5°C, becoming the first major 
telecoms operator to follow the emission reduction pathway developed 
for the ICT sector (setting out specific emissions reduction trajectories for 
mobile, fixed and data centres). 

We also committed to reaching full value chain ‘net zero’ emissions 
by 2040. We are currently in the process of validating our targets with the 
recently updated Net Zero Standard issued by the Science-Based Targets 
initiative (SBTi) and expect this to be completed during 2022. 

Scan or click to watch a video summarising  
how we plan to reach net zero by 2040: 
 investors.vodafone.com/videos

As part of our transition towards net zero we are committed to improving 
our own generation of renewable energy through rolling out on-site 
solutions such as solar panels. We are also working on new innovative 
solutions. In January 2022, Vantage Towers committed to installing over 
750 micro wind turbines across 52 sites in Germany, working in partnership 
with the energy startup MOWEA. It is estimated that the green energy 
generated on site in average wind conditions will cover 100% of each 
tower’s energy requirements. In 2021, Vodafone UK also began a trial of 
Eco-towers, working with Crossflow Energy and Cornerstone to deploy 
self-powered mobile masts utilising wind turbines, solar power and battery 
technology. Eco-towers will enable new mobile sites to be deployed in 
remote locations across the UK, overcoming the major rural challenge of 
connecting to the grid. 

Click to read more about our self-powered mobile 
masts – vodafone.com/self-powered-mobile-masts

Driving energy efficiency
Despite the ever-growing use of data and expansion of our networks, 
this year our total Scope 1 and 2 GHG emissions decreased by 23% 
to 1.09 million tonnes of CO2e (carbon dioxide equivalent), due to our 
ongoing focus on energy efficiency and an increase in the proportion 
of renewable electricity purchased. 

We are committed to continually improving the energy efficiency of our 
base station sites and in our technology centres, which together account 
for 96% of our total global energy consumption. 

We continue to implement the ‘best in class’ ISO 50001 Energy 
Management Standard globally. To date, 11 operating companies and 
Safaricom have been awarded certification, with further markets due to 
implement the framework in the next year. 

As part of the implementation of ISO 50001, we engage with suppliers 
on energy efficiency improvements in both hardware and software 
solutions. Key suppliers are benchmarked biannually, with energy 
efficiency included within the evaluation criteria. The supplier 
engagement has also been supported and reinforced by the inclusion 
of energy efficiency as a key requirement in the ‘Request for Quotation’ 
(‘RFQ’) processes. 

In addition to working with suppliers, we collaborate with others in the 
industry and trial new modes of operating. In Spain, our active sharing 
programme has led to reduced hardware requirements and energy 
savings of 12 GWh. 

Whilst we focus on energy efficiency, we are also focused on increasing 
our renewable supply. We have been deploying further solar photovoltaic 
(‘PV’) cells and increasing our annual renewable generation to 13 GWh p.a., 
a year-on-year increase of 68%. 

All these programmes are underpinned by our energy data management 
and analytics system which collects and stores data feeds from our 
electricity suppliers and from smart meters. This system is now live 
across 11 markets in Europe, with smart meters installed at over 
45,000 sites. This year we have developed new energy modelling 
capabilities for active mast equipment and data centres.

Strategic report

Governance

Financials

Other information

42

Vodafone Group Plc   
Annual Report 2022

Purpose (continued)

Our performance1

Total Scope 1 and Scope 2 emissions
Scope 1 emissions
Scope 2 emissions
Scope 3 emissions
Joint ventures and associates
Purchased goods and services
Use of sold products
Fuel and energy-related activities
Other (business travel, upstream leased assets, waste)
Renewable electricity
Percentage of purchased electricity from renewable sources
Percentage of purchased electricity from renewable sources in Europe
GHG emissions intensity
Scope 1 and 2 GHG emissions per EURm revenue
Vodafone energy use
Base stations and technology centres
Offices and retail stores
Total

Unit
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e
Million tonnes of CO2e

%
%

Tonnes of CO2e

Gigawatt hours / %
Gigawatt hours / %
Gigawatt hours / %

2022
1.09
0.28
0.82
9.2
2.6
3.9
1.7
0.8
0.2

77
96

23.9

2021
1.42
0.30
1.12
9.4
3.2
4.0
1.5
0.6
0.1

55
79

32.4

5,686 / 96
239 / 4
5,926 / 100

5,750 / 96
246 / 4
5,997 / 100

Note: 
1.  Data calculated using local market actual or estimated data sources from invoices, purchasing requisitions, direct data measurement and estimations. Carbon emissions calculated in line with GHG Protocol 

standards. Scope 2 emissions are reported using the market-based methodology. For full methodology see our ESG Addendum 2022.

Purchasing renewable electricity
This year we reached our target of powering our entire European 
operations with electricity from 100% renewable sources. This was 
achieved from July 2021, a significant acceleration of our original target of 
2025 and a major milestone towards our ‘net zero’ goal. This achievement 
was shared across our European markets with a consumer campaign 
which turned Vodafone’s recognised brand green across digital and 
social channels.

We are committed to making the same step-change in Africa by 2025. 
For example, installing solar PV solutions in Egypt and South Africa, whilst 
working with local governments to facilitate development of renewable 
energy infrastructure.

We currently have Power Purchase Agreements (‘PPAs’) in Spain, Greece 
and the UK, and have agreed a new PPA in the UK which will go live later 
in 2022. PPAs trade at a discount to current wholesale electricity prices 
and provide us with more economic certainty against current volatile 
wholesale electricity prices, as well as helping to create new capacity 
within the markets.

Following our energy purchasing hierarchy approach, we prioritise energy 
efficient practices before considering on-site generation of renewable 
energy, PPAs and Renewable Electricity Certificates (‘RECs’). Whilst on-site 
generation of renewable electricity currently accounts for less than 1% of 
our overall renewable energy consumption due to space constraints on 
our infrastructure, we continue to trial innovative solutions, such as the 
micro wind towers in Germany. The remainder of our renewable energy 
consumption is split between PPAs 5% and RECs 94%. Most RECs are 
bundled either via green electricity tariffs or provided by our electricity 
suppliers, however a small amount are considered ‘unbundled’ for 
example, to cover our consumption on third party sites. The purchase of 
unbundled RECs is our least favoured approach, however it is necessary in 
certain circumstances. For example, where we are tenants and electricity 
is procured by a landlord, or where our preferred options are not available 
due to limitations in a particular market. The incremental cost of RECs 
(or their equivalent) is small in the context of our overall energy spend. 

This year, we spent approximately €846 million on purchasing electricity. 
This is a year-on-year increase of 11% and approximately three quarters 
of our electricity we directly purchase is forward hedged for FY23. The 

increases in commodity prices (oil, gas and CO2) as a result of a strong 
post COVID-19 economic recovery were the main drivers for our energy 
costs. This year, 77% of our electricity purchased was from renewable 
sources (FY21: 55%).

Read more about our renewable electricity purchasing 
strategy here – vodafone.com/renewables

Working with our partners to reduce Scope 3 emissions
Scope 3 emissions are indirect GHG emissions which we cannot control 
but may be able to influence. As part of our Science-Based Target, we have 
committed to halve our Scope 3 carbon emissions by 2030 (against a 
2020 baseline) and fully abate them by 2040, as part of our ‘net zero’ 
target. The main sources of Scope 3 emissions are investments (joint 
ventures and associates), purchased goods and services, and the use of 
sold products. This year, our estimated Scope 3 emissions were 9.2 million 
tonnes of CO2e. We have worked with the Carbon Trust to analyse our 
Scope 3 emissions and prioritise reduction opportunities. 

In 2020, we introduced a 20% weighting for environmental and 
social criteria in our supplier evaluation RFQ processes. The assessment 
awards positive scoring for suppliers that have set (or are willing to set) a 
Science-Based Target. In addition, suppliers which offer product-specific 
CO2 data and pathways for reduction over the contract period are 
positively scored.

Our supplier performance management programme also covers 
environmental factors, and suppliers’ GHG performance is one of the 
factors evaluated in our annual assessment process. We ask selected 
suppliers to provide details of their GHG emissions and management 
programmes through CDP. This year, 90% of those suppliers responded, 
with 88% reporting that they had set a target for GHG emissions.

This year we introduced a new CO2 analytics dashboard allowing our 
supply chain teams to view and track progress against our reduction 
targets. The dashboard tracks the impact of purchased products and 
services on our targets. It also helps our procurement team to identify 
suppliers, markets and categories which contribute higher emissions 
and helps us subsequently work on efficiencies with our partners.

42

Vodafone Group Plc   

Annual Report 2022

Purpose (continued)

Our performance1

Total Scope 1 and Scope 2 emissions

Scope 1 emissions

Scope 2 emissions

Scope 3 emissions

Joint ventures and associates

Purchased goods and services

Use of sold products

Fuel and energy-related activities

Unit

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

Million tonnes of CO2e

2022

1.09

0.28

0.82

9.2

2.6

3.9

1.7

0.8

0.2

77

96

2021

1.42

0.30

1.12

9.4

3.2

4.0

1.5

0.6

0.1

55

79

Tonnes of CO2e

23.9

32.4

Gigawatt hours / %

Gigawatt hours / %

Gigawatt hours / %

5,686 / 96

5,750 / 96

239 / 4

246 / 4

5,926 / 100

5,997 / 100

Other (business travel, upstream leased assets, waste)

Renewable electricity

Percentage of purchased electricity from renewable sources

Percentage of purchased electricity from renewable sources in Europe

%

%

GHG emissions intensity

Scope 1 and 2 GHG emissions per EURm revenue

Vodafone energy use

Base stations and technology centres

Offices and retail stores

Total

Note: 

1.  Data calculated using local market actual or estimated data sources from invoices, purchasing requisitions, direct data measurement and estimations. Carbon emissions calculated in line with GHG Protocol 

standards. Scope 2 emissions are reported using the market-based methodology. For full methodology see our ESG Addendum 2022.

Purchasing renewable electricity

This year we reached our target of powering our entire European 

operations with electricity from 100% renewable sources. This was 

increases in commodity prices (oil, gas and CO2) as a result of a strong 

post COVID-19 economic recovery were the main drivers for our energy 

costs. This year, 77% of our electricity purchased was from renewable 

achieved from July 2021, a significant acceleration of our original target of 

sources (FY21: 55%).

2025 and a major milestone towards our ‘net zero’ goal. This achievement 

was shared across our European markets with a consumer campaign 

which turned Vodafone’s recognised brand green across digital and 

social channels.

We are committed to making the same step-change in Africa by 2025. 

For example, installing solar PV solutions in Egypt and South Africa, whilst 

working with local governments to facilitate development of renewable 

energy infrastructure.

We currently have Power Purchase Agreements (‘PPAs’) in Spain, Greece 

and the UK, and have agreed a new PPA in the UK which will go live later 

in 2022. PPAs trade at a discount to current wholesale electricity prices 

and provide us with more economic certainty against current volatile 

wholesale electricity prices, as well as helping to create new capacity 

within the markets.

Following our energy purchasing hierarchy approach, we prioritise energy 

efficient practices before considering on-site generation of renewable 

energy, PPAs and Renewable Electricity Certificates (‘RECs’). Whilst on-site 

generation of renewable electricity currently accounts for less than 1% of 

our overall renewable energy consumption due to space constraints on 

our infrastructure, we continue to trial innovative solutions, such as the 

micro wind towers in Germany. The remainder of our renewable energy 

consumption is split between PPAs 5% and RECs 94%. Most RECs are 

bundled either via green electricity tariffs or provided by our electricity 

suppliers, however a small amount are considered ‘unbundled’ for 

example, to cover our consumption on third party sites. The purchase of 

unbundled RECs is our least favoured approach, however it is necessary in 

certain circumstances. For example, where we are tenants and electricity 

is procured by a landlord, or where our preferred options are not available 

due to limitations in a particular market. The incremental cost of RECs 

(or their equivalent) is small in the context of our overall energy spend. 

This year, we spent approximately €846 million on purchasing electricity. 

This is a year-on-year increase of 11% and approximately three quarters 

of our electricity we directly purchase is forward hedged for FY23. The 

Read more about our renewable electricity purchasing 

strategy here – vodafone.com/renewables

Working with our partners to reduce Scope 3 emissions

Scope 3 emissions are indirect GHG emissions which we cannot control 

but may be able to influence. As part of our Science-Based Target, we have 

committed to halve our Scope 3 carbon emissions by 2030 (against a 

2020 baseline) and fully abate them by 2040, as part of our ‘net zero’ 

target. The main sources of Scope 3 emissions are investments (joint 

ventures and associates), purchased goods and services, and the use of 

sold products. This year, our estimated Scope 3 emissions were 9.2 million 

tonnes of CO2e. We have worked with the Carbon Trust to analyse our 

Scope 3 emissions and prioritise reduction opportunities. 

In 2020, we introduced a 20% weighting for environmental and 

social criteria in our supplier evaluation RFQ processes. The assessment 

awards positive scoring for suppliers that have set (or are willing to set) a 

Science-Based Target. In addition, suppliers which offer product-specific 

CO2 data and pathways for reduction over the contract period are 

positively scored.

Our supplier performance management programme also covers 

environmental factors, and suppliers’ GHG performance is one of the 

factors evaluated in our annual assessment process. We ask selected 

suppliers to provide details of their GHG emissions and management 

programmes through CDP. This year, 90% of those suppliers responded, 

with 88% reporting that they had set a target for GHG emissions.

This year we introduced a new CO2 analytics dashboard allowing our 

supply chain teams to view and track progress against our reduction 

targets. The dashboard tracks the impact of purchased products and 

services on our targets. It also helps our procurement team to identify 

suppliers, markets and categories which contribute higher emissions 

and helps us subsequently work on efficiencies with our partners.

Strategic report

Governance

Financials

Other information

43

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Looking forward, we are planning to expand the categories of Scope 3 
data we report. We are moving towards a hybrid model for Scope 3 data 
collection, which will improve the accuracy of carbon emissions data and 
help identify areas to improve efficiency, whilst ensuring we successfully 
measure our progress against our targets. Our new approach will also 
incorporate product-specific data and use data submitted to the Carbon 
Disclosure Project (‘CDP’) by our suppliers. 

In addition to suppliers, we also work with our joint ventures and associates, 
which represent the most significant proportion of our Scope 3 emissions. 
Notable actions from last year include:

 – In the Netherlands, VodafoneZiggo issued its first sustainability 

bonds worth €2.1 billion and had its Science-Based Target approved 
by SBTi; and

 – In Australia, TPG Telecom launched a new sustainability strategy, which 

includes a commitment to set a Science-Based Target.

Another significant source of our Scope 3 emissions is the use of sold 
products (e.g. charging devices). As countries decarbonise their electricity 
grids, these associated emissions will also reduce.

Enabling our customers to reduce their emissions 
Goal: To help our business customers reduce their own carbon 
emissions by 350 million tonnes between 2020 and 2030
For Vodafone, our most important contribution to tackling climate change 
is through enabling our customers (which include both businesses and 
governments) to reduce their environmental footprint using our digital 
technologies and services. 

In alignment with the recent Intergovernmental Panel on Climate 
Change (‘IPCC’) report, digital technologies have significant potential to 
contribute to de-carbonisation due to their ability to increase energy and 
material efficiency1.

In 2020, we committed to helping our business customers reduce 
their own carbon emissions by a cumulative total of 350 million tonnes 
globally over 10 years between 2020 and 2030. 

Since setting this target, we estimate to have saved our customers 
22.7 million tonnes of carbon emissions. Our IoT service offer, including 
logistics and fleet management and smart metering, has been central in 
delivering these savings so far. 

Our enablement target is underpinned by a strong commercial rationale. 
We believe our IoT and Digital for Green solutions represent three main 
opportunities for customers:

1. Increased efficiency and reduced wastage. IoT enables 

organisations to monitor operational processes, identify waste and 
address the cause, an example being energy loss. This improves cost 
efficiency, as well as carbon savings; 

2. To use IoT to deliver cost-efficiency. Connectivity can allow 
products and services to be automated and shared, reducing the 
cost and carbon impact. For example, shared distribution networks 
and vehicle sharing; 

3. Changing customer behaviour to promote long-term 

sustainability. IoT products can enable a direct connection to 
each customer allowing trends to be monitored, for example shifting 
demands for public transport or energy. 

We are continuing to work with the Carbon Trust to calculate the total 
GHG emissions avoided as a consequence of our IoT technologies and 
services. We estimate that 49% of our 150.1 million IoT connections 
directly enabled customers to reduce their emissions in the past year. 
During the year, we estimate to have enabled an avoidance of 15.6 million 
tonnes CO2e, which is over 14 times the emissions generated from our 
own operations (Scope 1 and 2).

Note:
1. 

IPCC, 2022.

FY22 carbon enablement overview

Smart meters
Fleet management
Healthcare
Other (e.g. cloud/street lighting/EV charging)
Total 

Enablement ratio

Total GHG enablement saving  
(Million tonnes of CO2e)
Scope 1 and Scope 2 emissions  
(Million tonnes of CO2e)
Enablement ratio

GHG emission saving 
(million tonnes CO2e)
1.6
10.7
2.6
0.6
15.6

2022

15.6

1.09
14.3

2021

7.1

1.42
5.0

Vodafone Business is increasingly integrating environmental credentials 
into sales and bidding processes. For example, to demonstrate the savings 
potential for connected systems we have developed a carbon calculator 
tool which provides customers with a view of potential carbon savings. 

This year we established a Vodafone Business Sustainability Steering 
Group. This group is working to raise awareness, to include sustainability 
in our external marketing content and to educate and train sales teams 
across Vodafone Business on sustainability and how to engage customers 
and position Vodafone as the partner of choice for a sustainable future. 

Reducing waste 
Goal: To reuse, resell or recycle 100% of our network waste by 2025
Aside from carbon emissions, electronic waste is the largest material 
environmental issue for our business. We consistently seek to manage our 
own impact in a responsible manner and also support our customers with 
their efforts. 

Our global policy on waste management prioritises the reuse, resale or 
recycling of unwanted equipment. We aim to keep resources in use for as 
long as possible, extracting the maximum value from equipment while in 
use and then recovering and reusing materials responsibly. 

We implement resource efficiency and waste disposal management 
programmes in all our markets to minimise environmental impacts 
from network waste and IT equipment waste. This year, we generated an 
estimated 8,800 tonnes of waste (which includes hazardous waste) and 
we recovered and recycled 95%. Globally, 98.6% of our network waste 
was sent for reuse and recycling (excluding hazardous waste). 

To support the delivery of our 2025 goal to reuse, resell or recycle 100% 
of our network waste, we have launched an internal asset marketplace, 
a business-to-business solution within Vodafone that allows us to re-sell 
and re-purpose excess stock or large decommissioned electrical items 
like masts and antennae. This year, we estimate that we have saved 
€10.8 million of spend and avoided over 2,500 tonnes of CO2e. We are 
assessing the possibility of expanding the solution to partner markets and 
other operators.

Network waste management (excluding 
hazardous waste)

Reused 
Recycled
Landfilled
Total network waste (metric tonnes)

2022
9%
90%
1%
8,483

2021
20%
79%
1%
6,307

44

Vodafone Group Plc   
Annual Report 2022

Purpose (continued)

Strategic report

Governance

Financials

Other information

Building a circular economy 
We recognise that to build a circular economy we need to tackle not only 
our network waste, but also device waste. 

To begin the shift towards a circular economy of devices, we are taking a 
life-cycle management approach, which includes extending the lifespan 
of devices through repair, refurbishment and resale. We estimate that 
more than 50,000 tonnes of CO2e could potentially be avoided for every 
million smartphones Vodafone receives via trade-in that are subsequently 
refurbished and resold. 

In May 2021, we launched a new Eco Rating labelling scheme jointly 
with other major European operators. This is a pan-industry initiative 
to help consumers identify and compare the most sustainable mobile 
phones on the market, whilst also encouraging suppliers to reduce the 
environmental impact of devices. Eco Rating evaluates the environmental 
impact of the entire production process, transportation, use and disposal 
of a handset, resulting in an overall score. The Eco Rating scheme was 
initially launched in 24 European countries and has since been rolled 
out in several countries in Latin America and by Vodacom in South Africa. 
More than 150 mobile phones from 15 manufacturers are now assessed 
by the Eco Rating initiative, nearly doubling the range of devices rated 
at launch. 

Find out more about Eco Rating at  
ecoratingdevices.com

In addition, in November 2021 we launched our ‘Bring Back Friday’ 
initiative to coincide with Black Friday. Across several markets including 
Italy, Spain, Czech Republic and Greece, we encouraged customers to 
return old devices to be recycled or refurbished and in return customers 
received credit towards a purchase. 

This year, we announced a new initiative to extend the life of new mobile 
phones and encourage customers to trade in or recycle their old devices, 
in partnership with Recommerce. Starting in European markets from 
Spring 2022, our customers will be able to access a comprehensive and 
convenient suite of services, including insurance, support and repairs for 
their device. We will also launch a new digital platform enabling customers 
to agree trade-in options for their existing phones. As well as encouraging 
customers to return their phones, we will begin to offer a wider range of 
high-quality, competitively priced refurbished smartphones at retail.

We are part of the Circular Electronics Partnership to drive industry 
action on circularity, bringing together leaders across the value chain 
from manufacturing, reverse logistics, material recovery, to e-waste 
management. This year the partnership has extended to 22 members, 
working to scale solutions across industries.

Beyond what we can directly and indirectly influence we also support 
societal change to more circular economy models. Digital and connected 
solutions are an essential part of the solution towards lower resource 
use and improved reuse and recycling. For example, through enabling 
material tracing or shifting from product-based business models to 
service-based ones.

We strive to refurbish and reuse fixed-line equipment multiple times, 
with significant associated environmental and cost savings. We are also 
eliminating all unnecessary plastics and other disposable single-use items 
where there are lower impact alternatives across all our retail stores and 
offices. From October 2021, we committed to roll out SIMs made out of 
recycled plastic and half the size of a traditional SIM card holder. The 
global roll out of the new SIMs will result in a 340 tonne reduction in 
plastic per year, an equivalent to 1,760 tonnes of CO2e.

Engaging our people 
More than 13,000 colleagues are currently members of our 
‘#RedLovesGreen’ employee engagement initiative, which aims to 
raise awareness of the individual actions that employees can take to 
reduce energy and other resource uses.

Digital Society

We believe in the power of connectivity and digital 
services to strengthen the resilience of economies. 
Through our mobile and fixed networks, data flows 
at speed, connecting people and communities. 

As the last two years have demonstrated, connectivity and digital 
services can be a lifeline allowing people to work, learn, stay in touch with 
friends and family, access healthcare and more. Currently, we have over 
351 million customers connected to our next-generation mobile and 
fixed networks. 

This year, informed by our social contract, we continue to focus 
the Digital Society pillar towards digitalising critical sectors. We have 
specifically focused on small and medium-sized enterprises (‘SMEs’), 
agriculture and health. We have also continued to invest in our network 
infrastructure and coverage.

Aligned with our Planet pillar, our products and services enable customers 
to become more efficient and in many cases reduce their emissions.

Read more about our carbon enablement approach  
on page 43

Supporting small businesses
Goal: Support seven million users to digitalise using V-Hub by 2025
SMEs are a critical part of the economy and provide opportunities for 
socio-economic participation and social mobility for women, young 
people, and ethnic minorities.

Through Vodafone Business, we provide products and services which 
are specifically tailored for SME and small-office home-office (‘SOHO’) 
businesses, helping guide them through technology choices and 
improving their digital readiness. These segments also represent a 
significant commercial opportunity for Vodafone. We estimate to have 
over six million SME customers and expect the overall market to grow a 
combined €6 billion over three years.1 

To better support SMEs across Europe, Vodafone Business launched 
V-Hub in 2020. This free service provides access to online information and 
connects SMEs with experts who provide one-to-one advice and support 
on developing business in an ever-changing digital world. 

As of the end of March 2022, V-Hub has been used by over 3.6 million 
unique users across 12 European countries, as well as South Africa. Since 
its launch V-Hub has achieved a strong return visitor rate of 23% and has 
hosted over 8,500 conversations between SMEs and Vodafone experts.

We have set a target to support seven million users digitalise their 
business through V-Hub by 2025. Over the next year we plan to improve 
our V-Hub offer. For example, SMEs will be able to sign-up as ‘V-Hub 
members’ and access a secure private portal for ongoing personalised 
advice and tailored content.

Beyond customers, we are working to support SMEs in our supply 
chain. This year, over 1,500 small businesses are Tier 1 suppliers. We also 
offer optional supply chain financing which allows suppliers to leverage 
Vodafone’s credit position to access cheaper funding and liquidity. This 
has no impact on Vodafone’s commercially negotiated payments terms.

In South Africa, Vodacom Financial Services has built a supplier portal 
called VodaTrade, where small suppliers can connect with bigger business 
partners. Currently, there are 88 SMEs registered on the VodaTrade portal, 
which provides them access to procurement opportunities with seven 
large retailers.

Note:
1.  Vodafone Business investor day, 2021.

44

Vodafone Group Plc   

Annual Report 2022

Purpose (continued)

Building a circular economy 

We recognise that to build a circular economy we need to tackle not only 

our network waste, but also device waste. 

To begin the shift towards a circular economy of devices, we are taking a 

life-cycle management approach, which includes extending the lifespan 

of devices through repair, refurbishment and resale. We estimate that 

more than 50,000 tonnes of CO2e could potentially be avoided for every 

million smartphones Vodafone receives via trade-in that are subsequently 

refurbished and resold. 

In May 2021, we launched a new Eco Rating labelling scheme jointly 

with other major European operators. This is a pan-industry initiative 

to help consumers identify and compare the most sustainable mobile 

phones on the market, whilst also encouraging suppliers to reduce the 

environmental impact of devices. Eco Rating evaluates the environmental 

impact of the entire production process, transportation, use and disposal 

of a handset, resulting in an overall score. The Eco Rating scheme was 

initially launched in 24 European countries and has since been rolled 

out in several countries in Latin America and by Vodacom in South Africa. 

More than 150 mobile phones from 15 manufacturers are now assessed 

by the Eco Rating initiative, nearly doubling the range of devices rated 

at launch. 

Find out more about Eco Rating at  

ecoratingdevices.com

In addition, in November 2021 we launched our ‘Bring Back Friday’ 

initiative to coincide with Black Friday. Across several markets including 

Italy, Spain, Czech Republic and Greece, we encouraged customers to 

return old devices to be recycled or refurbished and in return customers 

received credit towards a purchase. 

This year, we announced a new initiative to extend the life of new mobile 

phones and encourage customers to trade in or recycle their old devices, 

in partnership with Recommerce. Starting in European markets from 

Spring 2022, our customers will be able to access a comprehensive and 

convenient suite of services, including insurance, support and repairs for 

their device. We will also launch a new digital platform enabling customers 

to agree trade-in options for their existing phones. As well as encouraging 

customers to return their phones, we will begin to offer a wider range of 

high-quality, competitively priced refurbished smartphones at retail.

We are part of the Circular Electronics Partnership to drive industry 

action on circularity, bringing together leaders across the value chain 

from manufacturing, reverse logistics, material recovery, to e-waste 

management. This year the partnership has extended to 22 members, 

working to scale solutions across industries.

Beyond what we can directly and indirectly influence we also support 

societal change to more circular economy models. Digital and connected 

solutions are an essential part of the solution towards lower resource 

use and improved reuse and recycling. For example, through enabling 

material tracing or shifting from product-based business models to 

service-based ones.

We strive to refurbish and reuse fixed-line equipment multiple times, 

with significant associated environmental and cost savings. We are also 

eliminating all unnecessary plastics and other disposable single-use items 

where there are lower impact alternatives across all our retail stores and 

offices. From October 2021, we committed to roll out SIMs made out of 

recycled plastic and half the size of a traditional SIM card holder. The 

global roll out of the new SIMs will result in a 340 tonne reduction in 

plastic per year, an equivalent to 1,760 tonnes of CO2e.

Engaging our people 

More than 13,000 colleagues are currently members of our 

‘#RedLovesGreen’ employee engagement initiative, which aims to 

raise awareness of the individual actions that employees can take to 

reduce energy and other resource uses.

Digital Society

We believe in the power of connectivity and digital 

services to strengthen the resilience of economies. 

Through our mobile and fixed networks, data flows 

at speed, connecting people and communities. 

As the last two years have demonstrated, connectivity and digital 

services can be a lifeline allowing people to work, learn, stay in touch with 

friends and family, access healthcare and more. Currently, we have over 

351 million customers connected to our next-generation mobile and 

fixed networks. 

This year, informed by our social contract, we continue to focus 

the Digital Society pillar towards digitalising critical sectors. We have 

specifically focused on small and medium-sized enterprises (‘SMEs’), 

agriculture and health. We have also continued to invest in our network 

infrastructure and coverage.

Aligned with our Planet pillar, our products and services enable customers 

to become more efficient and in many cases reduce their emissions.

Read more about our carbon enablement approach  

on page 43

Supporting small businesses

Goal: Support seven million users to digitalise using V-Hub by 2025

SMEs are a critical part of the economy and provide opportunities for 

socio-economic participation and social mobility for women, young 

people, and ethnic minorities.

Through Vodafone Business, we provide products and services which 

are specifically tailored for SME and small-office home-office (‘SOHO’) 

businesses, helping guide them through technology choices and 

improving their digital readiness. These segments also represent a 

significant commercial opportunity for Vodafone. We estimate to have 

over six million SME customers and expect the overall market to grow a 

combined €6 billion over three years.1 

To better support SMEs across Europe, Vodafone Business launched 

V-Hub in 2020. This free service provides access to online information and 

connects SMEs with experts who provide one-to-one advice and support 

on developing business in an ever-changing digital world. 

As of the end of March 2022, V-Hub has been used by over 3.6 million 

unique users across 12 European countries, as well as South Africa. Since 

its launch V-Hub has achieved a strong return visitor rate of 23% and has 

hosted over 8,500 conversations between SMEs and Vodafone experts.

We have set a target to support seven million users digitalise their 

business through V-Hub by 2025. Over the next year we plan to improve 

our V-Hub offer. For example, SMEs will be able to sign-up as ‘V-Hub 

members’ and access a secure private portal for ongoing personalised 

advice and tailored content.

Beyond customers, we are working to support SMEs in our supply 

chain. This year, over 1,500 small businesses are Tier 1 suppliers. We also 

offer optional supply chain financing which allows suppliers to leverage 

Vodafone’s credit position to access cheaper funding and liquidity. This 

has no impact on Vodafone’s commercially negotiated payments terms.

In South Africa, Vodacom Financial Services has built a supplier portal 

called VodaTrade, where small suppliers can connect with bigger business 

partners. Currently, there are 88 SMEs registered on the VodaTrade portal, 

which provides them access to procurement opportunities with seven 

large retailers.

Strategic report

Governance

Financials

Other information

45

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Digitalising agriculture
Agriculture is a pressing issue for society with the need for sustainable 
and affordable sources of food increasing. According to the Food and 
Agriculture Organization, by 2050, the world will need to produce 50% 
more food than current levels1. There is also a growing need to address 
the environmental impact of agriculture. In Europe, agriculture accounts 
for 10% of the EU’s total greenhouse gas emissions and over 40% of EU 
land use2, in many cases leading to habitat loss and deforestation. 

Through Vodafone Business, we are working with partners across the 
value chain, including equipment manufacturers, suppliers and research 
institutes, to introduce new applications and IoT platforms – helping 
to increase the amount of information farmers have available to them 
and enabling farms to efficiently operate and use resources. This allows 
a farmer to reduce the use of pesticides and fertiliser (which reduces 
emissions), water use and resource consumption, as well as improving 
the protection of biodiversity and increasing yields. 

Through Vodacom’s subsidiary, Mezzanine we have developed MyFarmWeb 
to support larger commercial farms. Over 8,000 farms across four continents 
use MyFarmWeb. 

The cloud-based web platform allows producers to capture key 
agriculture data (physical, chemical, and microbial soil analysis, pest 
presence, satellite and remote sensing information along with data 
from various internet connected farming sensors) into a system that 
aggregates and calibrates the information to assist in decision-making. 
This helps to increase yields whilst not damaging the environment 
and reduce losses – all of which contribute to carbon savings along 
the production process. MyFarmWeb also provides farmers with a 
platform that will allow them to use more productive and sustainable farm 
operation practices, which is becoming increasingly important to comply 
with the changing legislation to qualify for subsidy funding in the future. 

This year, we expanded MyFarmWeb to Europe, accelerating 
digitalisation across the agricultural industry and collaborating with 
the farming community to meet targets set out in the EU Farm to Fork 
strategy. Five pilot farms in Europe will provide the platform with valuable 
region-specific data points to calibrate the MyFarmWeb data to local 
farming practices and regional regulations. The five selected farms are: 
Dairygold in Ireland, Llusar and Grima both based in Spain, Laporta in 
Italy and Agrar-Betriebsgemeinschaft Leine-Solling GbR in Germany.

Mezzanine is also helping to digitalise agriculture in Sub-Saharan Africa 
through its Connected Farmer platform. This gives smallholder farmers 
access to agricultural inputs, financial services like insurance, logistics 
suppliers, buyers and markets and knowledge. With around 2.9 million 
smallholder farmers registered, the platform allows an ecosystem of 
partners to register, profile, communicate and transact (using M-Pesa in 
some cases) with each other.

This year, Mezzanine supported both the Department of Agriculture, Land 
Reform, and Rural Development (‘DALRRD’) and also the Solidarity Fund 
in South Africa to disburse subsidies to smallholder farmers across the 
country. Mezzanine also distributed vouchers to DALRRD registered 
farmers breeding small or large livestock or those growing vegetables 
and grain on behalf of the Solidarity Fund. In total, both programmes 
issued over 260,000 vouchers to smallholder farmers in South Africa 
worth a combined value of €27 million. Women and youth were focus 
demographics for the programmes, with the Solidarity Fund reporting 
that more than 65% of the beneficiaries were women. More than 350 
suppliers participated in the voucher programmes, resulting in more than 
1,000 outlets redeeming farmers’ vouchers, receiving a welcome cash 
injection from outside the community.

Mezzanine has also supported Safaricom and the Kenyan Ministry of 
Agriculture, Land, and Fisheries (‘MoALF’) with the rollout of vouchers 
to smallholder farmers in around 40 counties throughout Kenya. 
These vouchers can be used to buy inputs to support maize, rice, 
and coffee cultivation.

Find out more about digitalising agriculture at  
vodafone.com/agriculture-digitalisation

Revolutionising healthcare
The COVID-19 pandemic highlighted the importance of digital 
connectivity to deliver critical services, in particular healthcare. During 
the last two years, healthcare resources across the world have become 
stretched and significant backlogs of diagnostic tests and elective 
procedures have grown for non-COVID related conditions. 

Even before this, many countries were facing a health crisis, with 
increasing demands for healthcare from ageing populations and 
decreasing capacity to provide treatment due to staff shortages and 
supply constraints.

We believe that technology can be used to make the delivery of 
healthcare services more efficient for providers and more inclusive for 
patients. A recent survey by the Vodafone Institute revealed that 92% of 
European citizens think the health sector needs urgent support through 
the EU’s Recovery and Resilience Facility (‘RRF’)3. 

Against this backdrop, in October 2021, we launched the Vodafone 
Centre for Health in partnership with Deloitte, a new strategic alliance 
to accelerate the adoption of connected healthcare. This virtual centre 
brings together our connected health solutions with Deloitte’s healthcare 
consulting experience to enable many more people to access healthcare. 

Working together, we are committed to using our networks and 
capabilities to improve access and quality of care worldwide, utilising 
our experience of developing new technologies like 5G, edge computing 
and artificial intelligence to make healthcare more accessible. 

In addition, we have continued to deliver other digital healthcare 
solutions during the last year, developing 5G technology to enable 
remote procedures and surgeries with our partners in Europe. These 
solutions could deliver improvements to the training of doctors and 
nurses and enable more procedures, removing the need for specialists 
to travel between hospitals. For example:

 – We are working with Proximie and Cardiff University Hospital in the UK 
to pilot 5G virtual surgery. This technology allows healthcare experts 
to virtually ’scrub-in’, record and interact with operating rooms across 
the world to help accelerate and improve workforce training and more 
efficient delivery of surgical care, at scale; and

 – Vodafone Italy in partnership with Artiness conducted a clinical trial 

at IRCCS San Raffaele hospital in Milan to perform intrusive heart surgery 
using a remote proctoring system. Proctoring is the support provided 
to doctors by experts from the medical device companies, who guide them 
in the correct implant of medical devices during surgical procedures. 
This solution means proctors can supervise more procedures every day 
without needing to travel to each hospital.

Note:

1.  Vodafone Business investor day, 2021.

Notes:
1.  Food and Agriculture Organisation, 2017.
2.  Eurostat, 2021.
3.  Vodafone Institute for Society and Communications, 2021.

46

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Purpose (continued)
We contribute to the  
Sustainable Development Goals
The UN Sustainable Development Goals (‘SDGs’) 
provide a blueprint for human progress and a clear 
call to action for businesses to contribute to a 
better future.

Examples of our projects and initiatives supporting 
the SDG’s over the last year

Read more about our contribution to the SDGs: 
vodafone.com/sdgs

The COVID-19 crisis continues to create huge challenges for society, 
particularly in developing countries, and has led to a reversal of progress 
on a number of SDGs. For example, we have seen the first rise in extreme 
poverty in a generation, with around 120 million people pushed back 
into extreme poverty1. Furthermore, the UN estimates that COVID-19 
has wiped out 20 years of educational gains, with secondary school 
completion rates at just 53% and this is predicted to decline1. 

Digital technology will be essential in reducing these impacts, and help 
progress towards delivering the SDGs as society builds back better. We 
are committed to playing our role and believe we can increase the speed 
and scale of delivery across a wide number of SDGs through leveraging 
our technology and services, and through partnering with others. 
Simultaneously, we can drive significant growth. For example, our M-Pesa 
mobile money platform, designed to enable financial inclusion, has 
52.4 million active customers. Excluding Safaricom, M-Pesa generated 
revenue this year of €336 million.

We enable inclusive and sustainable digital societies
Vodafone is committed to accelerating connectivity and 
digitalisation in order to meet the SDGs by 2030. We have 
identified two priority SDGs (SDG 9 build resilient infrastructure and 
innovation, and SDG 17 strengthen the means of implementation 
and partnerships for sustainable development) that will enable us 
and our partners to find lasting solutions to social, economic and 
environmental challenges and thereby accelerate the delivery of 
many other SDGs. 

Partnerships: We are 
building new models 
of cooperation between 
business, governments, 
international organisations 
and civil society to deliver 
process and scale, for example 
to connect the unconnected.

Connectivity: We want 
everyone – whoever they 
are and wherever they live – 
to have access to reliable 
and affordable internet.

Digital innovations: We will 
build digital innovations such 
as IoT solutions and digital 
platforms like M-Pesa to 
contribute to the sustainable 
development across a 
range of sectors including 
manufacturing, transport, 
health, agriculture, education 
and energy. 

Through connectivity infrastructure, digital innovations and 
partnerships, we deliver impact across many of the SDGs. 

No poverty

Click here to read more about the launch of VodaPay 
vodafone.com/vodapay-launch

Good health and wellbeing

Scan to watch how our Mum & Baby service in 
Mozambique is helping mothers to access 
healthcare expertise

Quality education

Scan to watch how Vodafone is bringing digital 
learning to students, teachers and schools 
worldwide through Connected Education and 
other programmes

Gender equality

Click here to read more on how our #ChangeTheFace 
Alliance is driving increase participation and equal 
opportunities for leadership in our industry  
vodafone.com/change-the-face-alliance

Affordable and clean energy

Click here to read more about self-powered mobile masts 
providing sustainable solutions for rural communities 
vodafone.com/self-powered-mobile-masts

Sustainable cities and communities

Click here to read more about Greece’s first “green island”  
vodafone.com/first-green-island

Responsible consumption

Click here to read more about the new pan-industry 
Eco Rating scheme launched for mobile phones  
vodafone.com/eco-rating

UN Young SDG Innovators 
This year, a small group of Vodafone colleagues participated in the 
2021 UN Young SDG Innovators programme, run by the United Nations 
Global Compact. The programme helps to accelerate business innovation 
towards the SDGs. The team worked on a concept to tackle inequality 
(SDG 10) by addressing the digital divide through big data and was 
selected to showcase its idea at the 2021 SDG Innovators Summit. 

Note:
1.  UN, 2021.

46

Vodafone Group Plc   

Annual Report 2022

Purpose (continued)

We contribute to the  

Sustainable Development Goals

The UN Sustainable Development Goals (‘SDGs’) 

provide a blueprint for human progress and a clear 

call to action for businesses to contribute to a 

better future.

The COVID-19 crisis continues to create huge challenges for society, 

particularly in developing countries, and has led to a reversal of progress 

on a number of SDGs. For example, we have seen the first rise in extreme 

poverty in a generation, with around 120 million people pushed back 

into extreme poverty1. Furthermore, the UN estimates that COVID-19 

has wiped out 20 years of educational gains, with secondary school 

completion rates at just 53% and this is predicted to decline1. 

Digital technology will be essential in reducing these impacts, and help 

progress towards delivering the SDGs as society builds back better. We 

are committed to playing our role and believe we can increase the speed 

and scale of delivery across a wide number of SDGs through leveraging 

our technology and services, and through partnering with others. 

Simultaneously, we can drive significant growth. For example, our M-Pesa 

mobile money platform, designed to enable financial inclusion, has 

52.4 million active customers. Excluding Safaricom, M-Pesa generated 

revenue this year of €336 million.

We enable inclusive and sustainable digital societies

Vodafone is committed to accelerating connectivity and 

digitalisation in order to meet the SDGs by 2030. We have 

identified two priority SDGs (SDG 9 build resilient infrastructure and 

innovation, and SDG 17 strengthen the means of implementation 

and partnerships for sustainable development) that will enable us 

and our partners to find lasting solutions to social, economic and 

environmental challenges and thereby accelerate the delivery of 

many other SDGs. 

Partnerships: We are 

building new models 

of cooperation between 

business, governments, 

international organisations 

and civil society to deliver 

process and scale, for example 

to connect the unconnected.

Connectivity: We want 

everyone – whoever they 

are and wherever they live – 

to have access to reliable 

and affordable internet.

Digital innovations: We will 

build digital innovations such 

as IoT solutions and digital 

platforms like M-Pesa to 

contribute to the sustainable 

development across a 

range of sectors including 

manufacturing, transport, 

health, agriculture, education 

and energy. 

Through connectivity infrastructure, digital innovations and 

partnerships, we deliver impact across many of the SDGs. 

Examples of our projects and initiatives supporting 

the SDG’s over the last year

Read more about our contribution to the SDGs: 

vodafone.com/sdgs

No poverty

Click here to read more about the launch of VodaPay 

vodafone.com/vodapay-launch

Good health and wellbeing

Scan to watch how our Mum & Baby service in 

Mozambique is helping mothers to access 

healthcare expertise

Quality education

Scan to watch how Vodafone is bringing digital 

learning to students, teachers and schools 

worldwide through Connected Education and 

other programmes

Gender equality

Click here to read more on how our #ChangeTheFace 

Alliance is driving increase participation and equal 

opportunities for leadership in our industry  

vodafone.com/change-the-face-alliance

Affordable and clean energy

Click here to read more about self-powered mobile masts 

providing sustainable solutions for rural communities 

vodafone.com/self-powered-mobile-masts

Sustainable cities and communities

Click here to read more about Greece’s first “green island”  

vodafone.com/first-green-island

Responsible consumption

Click here to read more about the new pan-industry 

Eco Rating scheme launched for mobile phones  

vodafone.com/eco-rating

UN Young SDG Innovators 

This year, a small group of Vodafone colleagues participated in the 

2021 UN Young SDG Innovators programme, run by the United Nations 

Global Compact. The programme helps to accelerate business innovation 

towards the SDGs. The team worked on a concept to tackle inequality 

(SDG 10) by addressing the digital divide through big data and was 

selected to showcase its idea at the 2021 SDG Innovators Summit. 

Note:

1.  UN, 2021.

Strategic report

Governance

Financials

Other information

47

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Responsible business 
Responsible business

To underpin the delivery of our purpose, we ensure that 
we operate in a responsible way. Acting ethically, lawfully 
and with integrity is critical to our long-term success. 

Our Code of Conduct sets out what we expect from every single person 
working for Vodafone, regardless of location. We also expect our suppliers 
and business partners to uphold the same standards and to abide by our 
Code of Ethical Purchasing. 

Click here to read our Code of Conduct: 
vodafone.com/code-of-conduct

Our ‘Doing What’s Right’ training and communication programme is key 
to embedding a shared understanding of the Code of Conduct across 
Vodafone. Throughout the year, the Doing What’s Right communication 
programme promoted different areas of our Code of Conduct, including 
Speak Up, anti-bribery, privacy, competition law, security, and health 
and safety. Training on our Code of Conduct is included in our standard 
induction process for new employees. We expect every employee to 
complete refresher training when assigned, and this is typically every two 
years. Of those employees assigned induction or refresher Doing What’s 
Right training during the period, 89% had completed the training as at 
31 March 2022.

During the year, we rolled out a translated version of our Code of 
Conduct module in 10 non-English-speaking markets. We also produced 
and launched new anti-bribery training globally and introduced a new 
security module to English-speaking markets; a translated version 
will follow in the next year. The refreshed modules followed the same 
approach taken in the Code of Conduct module by engaging learners 
with interactive video-based scenarios aimed at encouraging the right 
behaviours. The new training materials were positively received and 
were consistently rated with five stars in the Vodafone learning platform. 

We also strive to make compliance easy for our employees and 
continue to improve our digital Code of Conduct and Global Policy 
portal, the internal platform where employees can find information 
about our policies and procedures. We have seen a significant increase 
in traffic on both sites, with a 55% increase in views of the Policy Portal 
and a 45% increase in views of the digital Code of Conduct, showing 
that our employees are engaging with our policies. 

Our Code of Conduct is well understood throughout Vodafone. In our 
January 2021 Spirit Beat employee survey, 96% of respondents agreed 
with the statement ‘Our team lives by the Code of Conduct’. 

Speak Up
Everyone who works for or on behalf of Vodafone has a responsibility to 
report any behaviour at work that may be unlawful or criminal, or could 
amount to an abuse of our policies, systems or processes and therefore 
a breach of our Code of Conduct. Employees are able to raise concerns 
with a line manager, with a colleague from human resources or through 
our confidential third-party hotline, Speak Up, accessible online or 
by telephone. 

Speak Up operates under a non-retaliatory policy, meaning that everyone 
who raises a concern in good faith is treated fairly, with no negative 
consequences for their employment with Vodafone, regardless of the 
outcome of any subsequent investigation. 

All Speak Up reports are confidentially investigated by local specialist 
teams, with a senior team in place to triage reports. Each grievance is 
formally and robustly investigated and is monitored to verify that any 
corrective action plan or remediation has been conducted. Our Group 
Risk and Compliance Committee reviews the effectiveness of the Speak 
Up process and trends twice a year, and the Audit and Risk Committee 
receives an annual update, with additional ad hoc reviews also carried out 
where appropriate. 

Our employees trust our Speak Up process, as evidenced by our 
January 2021 Spirit Beat survey, with 87% of respondents agreeing that 
they believe appropriate action would be taken as a result of using the 
process. We also track the proportion of ‘named’ versus ‘anonymous’ 
reports as a higher number of named reports suggests higher levels 
of trust in the Speak Up process. During the year, 64% (FY21: 64%) 
of reports were ‘named’ and this was higher than available 
industry benchmarks. 

This year, 642 (FY21: 623) separate concerns were reported using 
Speak Up. Speak Up reports could relate to matters of unlawful 
behaviour or matters of integrity, such as bribery, fraud, price fixing, a 
conflict of interest, or a breach of data privacy. Reports could also relate 
to people issues such as discrimination, bullying or harassment, danger 
to the health and safety of employees or the public, or potential abuses 
of human rights.

If we decide to proceed with an investigation, a qualified expert will 
investigate, keeping the person who raised the concern informed 
throughout the process. Where reports made to Speak Up require 
remedial action, this could include consequences at the individual 
level, or changes to internal processes and procedures.

Speak Up topics raised during the year

Topic1
People issues2
Integrity
Other 
Health and safety

Speak Up  
reports
55%
33%
11%
1%

Requiring  
remedial action
24%
39%
84%
33%

Notes:
1.  There were no reports relating to modern slavery concerns reported during the period 

(FY21: zero reports).

2.  Diversity & Inclusion topics accounted for 4% of the People issues reported during the year. 

Speak Up is also made available to our suppliers and is communicated 
through our Code of Ethical Purchasing. For suppliers that decide 
to maintain their own grievance mechanisms, we require that they 
inform us of any grievances raised relating to work done on behalf of 
Vodafone directly.

Protecting data
Millions of people communicate and share 
information over our networks, enabling them to 
connect, innovate and prosper. Customers trust us 
with their data and maintaining this trust is critical. 

Data privacy
We believe that everyone has a right to privacy wherever they live in 
the world, and our commitment to our customers’ privacy goes beyond 
legal compliance. As a result, our privacy programme applies globally, 
irrespective of whether there are local data protection or privacy laws. 

Our privacy management policy is based on the European Union General 
Data Protection Regulation (‘GDPR’) and this is applied across Vodafone 
markets both inside and outside the European Economic Area. Our 
privacy management policy establishes a framework within which local 
data protection and privacy laws are respected and sets a baseline for 
those markets where there are no equivalent legal requirements.

48

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Responsible business (continued)

We always seek to respect and protect the right to privacy, including 
our customers’ lawful rights to hold and express opinions and share 
information and ideas without interference. At the same time, as a 
licensed national operator, we are obliged to comply with lawful orders 
from national authorities and the judiciary, including law enforcement.

Scan or click to watch our privacy experts summarise 
our approach to data privacy:  
investors.vodafone.com/videos

Privacy risks
As data volumes continue to grow and regulatory and customer scrutiny 
increases, it is important to be clear on the privacy risks we face, as well as 
how our policies and programmes can mitigate these risks. We categorise 
data privacy risk into three main areas:

 – Collection: collection of personal data without permissions or 

excessive collection of data;

 – Access & use: use of personal data for unauthorised purposes, 

excessive data retention or poor data quality; and

 – Sharing: unauthorised disclosure of personal data, including supplier 

non-compliance with the law or our own policies.

To help us identify and manage evolving risks, we constantly evaluate 
our business strategy, new technologies, products and services as well 
as government policies and regulation. 

Privacy principles
Our privacy programme governs how we collect, use, and manage our 
customers’ personal data to ensure we respect the confidentiality of their 
communications and any choices that they have made regarding the use 
of their data. Our privacy programme is based on the following principles: 
accountability; privacy by design; fairness and lawfulness; openness and 
honesty; choice and access; security safeguards; and balance. 

Click to read more about our privacy principles and how 
they guide the way our products are designed and built: 
vodafone.com/privacy 

Using customer data
We want to enable our customers to get the most out of our products 
and services. To provide these services, we need to use our customers’ 
personal information. We are committed to protecting our customers’ 
data, using it for a stated and specific purpose, and we are always open 
about what customer data we collect, and why we collect it. 

Click to read more about uses of customer data:  
investors.vodafone.com/sasb

Each local market publishes a Privacy Statement to provide clear, 
transparent and relevant information on how we collect and use 
personal data, what choices are available regarding its use and how 
customers can exercise their rights. Our product specific privacy notices 
include details relating to a particular product. These statements and 
notices are available to customers online, in the MyVodafone app and 
in our retail stores. 

Our businesses provide our customers with access to their data 
through online and physical channels. These channels can be used 
also to request deletion of data that is no longer necessary, or for 
correction of outdated or incorrect data, or for data portability. Our 
customer privacy statements and other customer facing documents 
provide comprehensive information on how these rights can be 
exercised and how to raise complaints or contact the relevant data 
protection authority. Our frontline retail and customer support staff 
are trained to respond to the customers’ requests. 

Our state-of-art, multi-channel permission management approach was 
deployed across our channels (MyVodafone app, website, call centres 
and retail stores) in 2018. This approach allows our customers to control 
how we use their data for marketing and other purposes at any time 
and the permissions are synchronised across our channels. For example, 
customers can:

 – Opt-in for processing of special categories of data;
 – Choose what data we collect through the MyVodafone app and how it 

is used;

 – Opt-out from marketing across different channels (call, SMS, 

notifications), or opt-in to the use of their communications metadata 
for marketing purposes or for receiving third-party marketing 
messages; and 

 – Opt-out from the use of anonymised network and location data 

(‘Vodafone Analytics’). 

Click to read more about our privacy policies:  
vodafone.com/privacy

Operating model
We have an experienced team of privacy specialists dedicated to ensuring 
compliance with data protection laws and our policies in the countries 
where we operate. 

We apply a process-based approach to managing privacy risks across 
the data life cycle and teams from across Vodafone ensure end-to-end 
coverage. Dedicated security teams ensure appropriate technical and 
organisational information security measures are applied to protect 
personal data against unauthorised access, disclosure, loss or use during 
transit and at rest. 

Read more about cyber security  
on pages 49 to 51 and 60

All products, services and processes are subject to privacy impact 
assessments as part of their development and throughout their life 
cycle. We maintain personal data processing records, supplier privacy 
compliance, data breach management and individual rights processes, 
as well as internal and international data transfer compliance frameworks, 
and training and awareness programmes.

Our teams monitor and influence regulatory and industry developments 
and work to build and maintain relationships with local data protection 
authorities and other key stakeholders.

Our privacy control frameworks are subject to continuous risk-based 
improvements. In addition to introducing updates to our global privacy 
controls, we also require every employee, and where possible contractors, 
to complete Doing What’s Right privacy training within six weeks of joining 
and then every two years. We also have targeted training for high-risk 
roles which is aimed at teams with a key role in personal data processing. 
With this approach we aim to achieve a 90% completion rate on both 
types of training across all target groups across our global footprint. In 
FY22, 91% of assigned employees completed Doing What’s Right 
privacy training. 

The effectiveness of control implementation is subject to quarterly 
reporting, annual evidence-based testing by the privacy teams, as well as 
internal audit. Control implementation is also reviewed by local market 
CEOs, the Group Risk and Compliance Committee and the Audit and 
Risk Committee. Any findings are subject to remedial actions by the 
responsible control operator, and completion is monitored.

Governance
The General Counsel and Company Secretary, a member of the Executive 
Committee, oversees the global privacy programme. The Group Privacy 
Officer, reporting to the General Counsel, is responsible for managing 
and overseeing the privacy programme on a day-to-day basis across 
the markets and provides regular status reports to the General Counsel and 
Company Secretary and an annual update to the Audit and Risk Committee. 

48

Vodafone Group Plc   

Annual Report 2022

Responsible business (continued)

Strategic report

Governance

Financials

Other information

49

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

We always seek to respect and protect the right to privacy, including 

Our state-of-art, multi-channel permission management approach was 

our customers’ lawful rights to hold and express opinions and share 

deployed across our channels (MyVodafone app, website, call centres 

information and ideas without interference. At the same time, as a 

and retail stores) in 2018. This approach allows our customers to control 

licensed national operator, we are obliged to comply with lawful orders 

how we use their data for marketing and other purposes at any time 

from national authorities and the judiciary, including law enforcement.

and the permissions are synchronised across our channels. For example, 

Scan or click to watch our privacy experts summarise 

our approach to data privacy:  

investors.vodafone.com/videos

Privacy risks

As data volumes continue to grow and regulatory and customer scrutiny 

increases, it is important to be clear on the privacy risks we face, as well as 

how our policies and programmes can mitigate these risks. We categorise 

data privacy risk into three main areas:

 – Collection: collection of personal data without permissions or 

excessive collection of data;

 – Access & use: use of personal data for unauthorised purposes, 

excessive data retention or poor data quality; and

 – Sharing: unauthorised disclosure of personal data, including supplier 

non-compliance with the law or our own policies.

To help us identify and manage evolving risks, we constantly evaluate 

our business strategy, new technologies, products and services as well 

as government policies and regulation. 

Privacy principles

Our privacy programme governs how we collect, use, and manage our 

customers’ personal data to ensure we respect the confidentiality of their 

communications and any choices that they have made regarding the use 

of their data. Our privacy programme is based on the following principles: 

accountability; privacy by design; fairness and lawfulness; openness and 

honesty; choice and access; security safeguards; and balance. 

Click to read more about our privacy principles and how 

they guide the way our products are designed and built: 

vodafone.com/privacy 

Using customer data

We want to enable our customers to get the most out of our products 

and services. To provide these services, we need to use our customers’ 

personal information. We are committed to protecting our customers’ 

data, using it for a stated and specific purpose, and we are always open 

about what customer data we collect, and why we collect it. 

Click to read more about uses of customer data:  

investors.vodafone.com/sasb

Each local market publishes a Privacy Statement to provide clear, 

transparent and relevant information on how we collect and use 

personal data, what choices are available regarding its use and how 

customers can exercise their rights. Our product specific privacy notices 

include details relating to a particular product. These statements and 

notices are available to customers online, in the MyVodafone app and 

in our retail stores. 

Our businesses provide our customers with access to their data 

through online and physical channels. These channels can be used 

also to request deletion of data that is no longer necessary, or for 

correction of outdated or incorrect data, or for data portability. Our 

customer privacy statements and other customer facing documents 

provide comprehensive information on how these rights can be 

exercised and how to raise complaints or contact the relevant data 

protection authority. Our frontline retail and customer support staff 

are trained to respond to the customers’ requests. 

customers can:

is used;

 – Opt-in for processing of special categories of data;

 – Choose what data we collect through the MyVodafone app and how it 

 – Opt-out from marketing across different channels (call, SMS, 

notifications), or opt-in to the use of their communications metadata 

for marketing purposes or for receiving third-party marketing 

 – Opt-out from the use of anonymised network and location data 

messages; and 

(‘Vodafone Analytics’). 

Click to read more about our privacy policies:  

vodafone.com/privacy

Operating model

where we operate. 

We have an experienced team of privacy specialists dedicated to ensuring 

compliance with data protection laws and our policies in the countries 

We apply a process-based approach to managing privacy risks across 

the data life cycle and teams from across Vodafone ensure end-to-end 

coverage. Dedicated security teams ensure appropriate technical and 

organisational information security measures are applied to protect 

personal data against unauthorised access, disclosure, loss or use during 

transit and at rest. 

Read more about cyber security  

on pages 49 to 51 and 60

All products, services and processes are subject to privacy impact 

assessments as part of their development and throughout their life 

cycle. We maintain personal data processing records, supplier privacy 

compliance, data breach management and individual rights processes, 

as well as internal and international data transfer compliance frameworks, 

and training and awareness programmes.

Our teams monitor and influence regulatory and industry developments 

and work to build and maintain relationships with local data protection 

authorities and other key stakeholders.

Our privacy control frameworks are subject to continuous risk-based 

improvements. In addition to introducing updates to our global privacy 

controls, we also require every employee, and where possible contractors, 

to complete Doing What’s Right privacy training within six weeks of joining 

and then every two years. We also have targeted training for high-risk 

roles which is aimed at teams with a key role in personal data processing. 

With this approach we aim to achieve a 90% completion rate on both 

types of training across all target groups across our global footprint. In 

FY22, 91% of assigned employees completed Doing What’s Right 

privacy training. 

The effectiveness of control implementation is subject to quarterly 

reporting, annual evidence-based testing by the privacy teams, as well as 

internal audit. Control implementation is also reviewed by local market 

CEOs, the Group Risk and Compliance Committee and the Audit and 

Risk Committee. Any findings are subject to remedial actions by the 

responsible control operator, and completion is monitored.

Governance

The General Counsel and Company Secretary, a member of the Executive 

Committee, oversees the global privacy programme. The Group Privacy 

Officer, reporting to the General Counsel, is responsible for managing 

and overseeing the privacy programme on a day-to-day basis across 

the markets and provides regular status reports to the General Counsel and 

Company Secretary and an annual update to the Audit and Risk Committee. 

Whilst each employee is responsible for protecting personal data they 
are trusted with, accountability for compliance sits with each operating 
company. A member of the local executive committee oversees the local 
implementation of our privacy programme. Each operating company also 
has a dedicated privacy officer, privacy legal counsel and other privacy 
specialists. Local privacy officers report to the Group Privacy Officer 
throughout the year. 

The Privacy Leadership team approves new standards and guidelines 
and monitors the implementation of global privacy plans. Operating 
companies also maintain privacy steering committees that bring 
together privacy and security teams and senior management from 
relevant business functions. 

Privacy incidents 
We have a strong culture of data privacy and our assurance and 
monitoring activities are designed to identify potential issues before 
they materialise. However, during the financial year, Vodafone was 
fined €2 million (FY21: €20 million) for data privacy issues, primarily 
relating to telesales and customer authentication practices in Spain. 

In response to the incidents in Spain, we have established a dedicated 
taskforce that reports directly to the Vodafone Spain Executive 
Committee. The taskforce also contributed to a new industry code of 
conduct on telesales published in July 2021. Fines relating to telesales 
arose as some of our third-party marketing agencies had conducted 
direct marketing activities towards people who had opted-out. These 
activities were in violation of existing supplier agreements. In response 
to these incidents, our rules on telesales have been reviewed and 
compliance with these rules is subject to increased assurance and 
monitoring. Where necessary, improved controls have been introduced 
to monitor and enforce suppliers’ compliance. Such measures include, 
for example, the routing of third-party telesales through Vodafone’s 
systems which ensures that calls to opted-out customers are detected 
and blocked, verification to ensure that commission is only paid for 
authorised calls, strict enforcement of contractual penalties for non-
compliance, and the discontinuation of contracts with several suppliers.

Third parties are increasingly using mobile devices to verify the identity 
of their customers. For example, banks or websites may issue one 
time access codes sent via SMS to verify an individual’s identity. As a 
result, there has been an increase in attackers attempting to exploit 
telecommunication authentication processes for fraudulent purposes. 
One method involves attackers using social engineering to access 
customers’ telecommunications accounts with the aim of swapping 
SIMs to new devices or setting up call forwarding. 

In response to these trends, the Spanish data protection regulator has 
issued penalties to the main telecommunications companies operating 
in the country, including Vodafone, for not having stronger levels of 
authentication processes to prevent such fraudulent activities from 
occurring. We have been actively collaborating with other local 
telecommunications operators, the banking sector, law enforcement 
authorities and the local data protection regulator through a cross-
industry taskforce, with the aim of resolving fraudulent customer 
authentication practices. We have also implemented new technology 
tools to minimise the risk of further fraudulent activities in Spain, updated 
our global security policies and are in the process of implementing new 
tools in our markets. 

In addition to the fines in Spain, our businesses in Hungary, Romania, 
Ireland and Turkey received immaterial fines for data privacy issues. These 
fines arose as a result of a delayed response to a subject access request, 
direct marketing towards people who had opted-out of being contacted, 
and an issue relating to notifying customers about how their personal 
data was processed. These cases were isolated incidents and we have 
implemented additional controls, such as stricter access restrictions and 
increased monitoring in response.

For detail on how we respond to a data breach,  
refer to the cyber security section on page 51

Cyber security
Our role is to enable connectivity in society. As a provider of critical 
national infrastructure and connectivity that is relied upon by millions of 
customers, we prioritise cyber and information security across everything 
we do. Our customers use Vodafone products and services because of 
our next-generation connectivity, but also because they trust that their 
information is secure.

Cyber attacks are part of the technology landscape today and will be 
in the future. No organisation, government or person will ever be fully 
immune to the effect of cyber attacks and the telecommunications 
industry is faced with a unique set of risks as we provide connectivity 
services and handle private communication data. Our approach to 
managing cyber risk is based on international best practice, a good 
understanding of the threat landscape and leverages our global scale.

Scan or click to watch our cyber security experts 
summarise our approach to cyber security:  
investors.vodafone.com/videos

Identification of vulnerabilities and risks 
Cyber security is a principal risk. We understand that if not managed 
effectively, there could be major customer, financial, reputation or 
regulatory impacts. Risk and threat management are fundamental 
to maintaining the security of our services across every aspect of our 
business. We separate cyber security risk into three main areas of risk:

 – External: Attackers and criminals targeting our systems, networks, 

or people to conduct malicious attacks;

 – Insider: Accidental leakage of information or malicious misuse of 

access privileges by our employees; and

 – Supply chain: A supplier is breached or used as a conduit to gain 

access to our systems, data or people.

To help us identify and manage emerging and evolving risks, 
we constantly evaluate and challenge our business strategy, new 
technologies, government policies and regulation, and cyber threats. 
We conduct regular reviews of the most significant security risks affecting 
our business and develop strategies and policies to detect, prevent and 
respond to them. Our cyber security strategy focuses on minimising the 
risk of cyber incidents that affect our networks and services. 

Understanding the threat landscape is key to managing cyber risk. 
The war in Ukraine has led to an increased cyber threat for organisations 
across all industries. State-backed or state-supporting threat groups may 
conduct attacks on companies to cause disruption, in retaliation against 
sanctions or as a spillover from the conflict. In the telecoms sector, 
espionage, disruption and destruction are likely objectives for threat 
actors. We have taken a multi-step approach to managing the heightened 
risk and we have:

 – Increased threat monitoring for specific threats or insight distributed by 

security authorities; 

 – Heightened internal monitoring to track indicators that are related to 
the war and immediately escalated them for action and review; and

 – Bolstered specific areas of security and reinforced good practice, 

including changes to make user compromise less likely, and ran an 
awareness campaign led by the Chief Executive. 

More broadly, ransomware remains a significant threat to all companies. 
Threat actors are changing their tactics to include data extortion or 
destruction without using malware. In these cases, the cyber criminals 
compromise internal accounts and tools and then use these to perform 
their criminal activities. User awareness and good security hygiene, such 
as that required by Vodafone’s Cyber Code, are critical to managing 
these threats. 

50

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Responsible business (continued)

In December 2021, a new critical vulnerability in widely used log4j software 
code was identified. This vulnerability could be used to steal data, introduce 
malware or take over systems. The log4j software is used as a building 
block within many applications and services, and as a result almost all 
companies were impacted. Our response has included blocking over two 
million attacks which were attempting to exploit this vulnerability, as well 
as scanning and patching our own systems and those supplied to us by 
third parties to rule out compromise and reduce the risk level.

Controls
Controls can prevent, detect or respond to risks. Most risks and threats are 
prevented from occurring and most will be detected before they cause 
harm and need a response. A small minority will need recovery actions.

We use a common global framework called the Cyber Security Baseline 
and it is mandatory across the entire Group. The baseline is based on an 
international standard and includes key security controls which significantly 
reduce cyber security risk, by preventing, detecting or responding to events 
and attacks. We have effectiveness targets for the key controls that are 
monitored and reported to senior management on a monthly basis. Each 
year, we review the framework in the light of changing threats and create 
new or enhanced controls to counter these threats. During FY22, we 
have introduced new controls to strengthen protection against phishing 
and ransomware, increased requirements for privileged access and 
authentication, and defined stronger security controls in our agile 
development lifecycle.

A dedicated assurance team reviews and validates the effectiveness of 
our security controls, and our control environment is subject to regular 
internal audit. The security of our global networks is also independently 
tested every year to assure we are maintaining the highest standards and 
our controls are operating effectively. We maintain independently audited 
information security certifications, including ISO 27001, which cover our 
global technology function and 15 local markets.

We do more than just comply with local requirements or certifications; we 
actively contribute to consultations and debates on laws and regulations. 
We support level playing fields across regions and seek harmonised 
regulatory environments that provide strong security and societal benefits 
at a reasonable cost. 

Read more about our identification of cyber threat  
as a principal risk on page 60

New technologies
We adopt new technologies to better serve our customers and gain 
operational efficiency. For every technology programme, new or existing, 
we follow our Security by Design process, evaluating suppliers’ hardware 
and software, modelling threats and understanding the risks before 
designing, implementing and testing the necessary security controls. 

Every new mobile network generation has brought increased 
performance and capability, along with new opportunities in security. 
During the year, we began deploying 5G core networks alongside 
our 5G radio networks, often described as 5G Standalone; with 
these networks already live in the UK and Germany. As we roll out 5G 
standalone, we have updated our security standards to implement the 
latest 5G features in our core networks. We also test security in our radio 
networks using independent testing companies.

Open RAN is a new way of building and managing Radio Access Network 
(‘RAN’) components within telecommunication infrastructure. Instead of 
purchasing all the components from one supplier, we rely on software to 
implement many of these functions which are connected through open 
interfaces. Over time, this will create a more competitive landscape for 
telecoms equipment. We mitigate security risks by following our Security 
by Design process, identifying and mitigating threats with secure design 
and configuration. We also participate in the O-RAN Alliance and security 
working groups to standardise and strengthen the industry approach. 

Business customers
We also provide cyber security support to our business customers 
through Vodafone Business. Our products and services help our 
business customers of all sizes protect themselves from the evolving 
cyber security threat landscape and adapt to a new model of security 
necessitated by the adoption of hybrid working. Our portfolio of cyber 
security solutions for businesses is available in 16 markets and has over 
one million users. Our products and services leverage our global network 
and partnerships, such as those with Accenture, Palo Alto Networks, Trend 
Micro, and VMWare, to make enterprise-grade security services accessible 
to organisations of any size. 

For SOHO and SME customers our focus is on click-to-buy services 
covering mobile, endpoint and network security. We are also expanding 
our services to cover emerging challenges such as human risk mitigation, 
risk assessment and certification.

For mid-market business customers, we offer a range of professional 
and managed services that provide support across the full spectrum of 
an organisation’s cyber security needs – assessing risk with vulnerability 
assessments; penetration testing and cyber exposure diagnostics; 
protecting the organisation with firewall management and phishing 
awareness campaigns; through to full scale managed detection and 
response, and breach response and forensics services. 

For larger and multinational organisations, Vodafone Business offers a 
range of network, endpoint and managed security solutions to enhance 
mobile and fixed portfolios in this segment.

Operating model
We have implemented an operating model based on the leading industry 
security standards published by the US National Institute of Standards and 
Technology (‘NIST’). We have an international team of over 1,000 people 
who are focused on constantly monitoring, protecting and defending 
our systems and our customers’ data. We also work with third-party 
experts and consultants to maintain specialist skills and continue to follow 
leading practice. Our scale means we benefit from global collaboration, 
technology sharing, deep expertise and ultimately have greater visibility of 
emerging threats. Although the cyber team leads on detect, respond and 
recover, preventative and protective controls are embedded across all of 
our technology and throughout the entire business.

Set Policy and Sta

n

I d e ntify

Assess 
risk

T e c h  & Business

Risk &  
Threat-based  
Security

d

a
r
d

s

Select &  
design  
controls

n
g
i
s
e

y D

Security b

t
c
e
t
o
r
P

Maintain 
systems, 
threats & 
network

Internal Au d i

t

Cyber Pr e v e n t

Deploy  
controls

cover
d re

n
a
d
n
o
p
s
e

R

Measure & T e st

Respond 
to events

C

y

b

e

r

D

e

f

e

n

c

e

D

etect

 
 
50

Vodafone Group Plc   

Annual Report 2022

Responsible business (continued)

Strategic report

Governance

Financials

Other information

51

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

In December 2021, a new critical vulnerability in widely used log4j software 

Business customers

code was identified. This vulnerability could be used to steal data, introduce 

We also provide cyber security support to our business customers 

malware or take over systems. The log4j software is used as a building 

through Vodafone Business. Our products and services help our 

block within many applications and services, and as a result almost all 

business customers of all sizes protect themselves from the evolving 

companies were impacted. Our response has included blocking over two 

cyber security threat landscape and adapt to a new model of security 

million attacks which were attempting to exploit this vulnerability, as well 

necessitated by the adoption of hybrid working. Our portfolio of cyber 

as scanning and patching our own systems and those supplied to us by 

security solutions for businesses is available in 16 markets and has over 

third parties to rule out compromise and reduce the risk level.

Controls

one million users. Our products and services leverage our global network 

and partnerships, such as those with Accenture, Palo Alto Networks, Trend 

Micro, and VMWare, to make enterprise-grade security services accessible 

Controls can prevent, detect or respond to risks. Most risks and threats are 

prevented from occurring and most will be detected before they cause 

to organisations of any size. 

harm and need a response. A small minority will need recovery actions.

For SOHO and SME customers our focus is on click-to-buy services 

We use a common global framework called the Cyber Security Baseline 

and it is mandatory across the entire Group. The baseline is based on an 

international standard and includes key security controls which significantly 

covering mobile, endpoint and network security. We are also expanding 

our services to cover emerging challenges such as human risk mitigation, 

risk assessment and certification.

reduce cyber security risk, by preventing, detecting or responding to events 

For mid-market business customers, we offer a range of professional 

and attacks. We have effectiveness targets for the key controls that are 

and managed services that provide support across the full spectrum of 

monitored and reported to senior management on a monthly basis. Each 

an organisation’s cyber security needs – assessing risk with vulnerability 

year, we review the framework in the light of changing threats and create 

assessments; penetration testing and cyber exposure diagnostics; 

new or enhanced controls to counter these threats. During FY22, we 

protecting the organisation with firewall management and phishing 

have introduced new controls to strengthen protection against phishing 

awareness campaigns; through to full scale managed detection and 

and ransomware, increased requirements for privileged access and 

authentication, and defined stronger security controls in our agile 

development lifecycle.

response, and breach response and forensics services. 

For larger and multinational organisations, Vodafone Business offers a 

range of network, endpoint and managed security solutions to enhance 

A dedicated assurance team reviews and validates the effectiveness of 

mobile and fixed portfolios in this segment.

our security controls, and our control environment is subject to regular 

internal audit. The security of our global networks is also independently 

tested every year to assure we are maintaining the highest standards and 

our controls are operating effectively. We maintain independently audited 

information security certifications, including ISO 27001, which cover our 

global technology function and 15 local markets.

Operating model

We have implemented an operating model based on the leading industry 

security standards published by the US National Institute of Standards and 

Technology (‘NIST’). We have an international team of over 1,000 people 

who are focused on constantly monitoring, protecting and defending 

our systems and our customers’ data. We also work with third-party 

We do more than just comply with local requirements or certifications; we 

experts and consultants to maintain specialist skills and continue to follow 

actively contribute to consultations and debates on laws and regulations. 

leading practice. Our scale means we benefit from global collaboration, 

We support level playing fields across regions and seek harmonised 

technology sharing, deep expertise and ultimately have greater visibility of 

regulatory environments that provide strong security and societal benefits 

emerging threats. Although the cyber team leads on detect, respond and 

recover, preventative and protective controls are embedded across all of 

our technology and throughout the entire business.

at a reasonable cost. 

Read more about our identification of cyber threat  

as a principal risk on page 60

New technologies

We adopt new technologies to better serve our customers and gain 

operational efficiency. For every technology programme, new or existing, 

we follow our Security by Design process, evaluating suppliers’ hardware 

and software, modelling threats and understanding the risks before 

designing, implementing and testing the necessary security controls. 

Every new mobile network generation has brought increased 

performance and capability, along with new opportunities in security. 

During the year, we began deploying 5G core networks alongside 

our 5G radio networks, often described as 5G Standalone; with 

these networks already live in the UK and Germany. As we roll out 5G 

standalone, we have updated our security standards to implement the 

latest 5G features in our core networks. We also test security in our radio 

networks using independent testing companies.

Open RAN is a new way of building and managing Radio Access Network 

(‘RAN’) components within telecommunication infrastructure. Instead of 

purchasing all the components from one supplier, we rely on software to 

implement many of these functions which are connected through open 

interfaces. Over time, this will create a more competitive landscape for 

telecoms equipment. We mitigate security risks by following our Security 

by Design process, identifying and mitigating threats with secure design 

and configuration. We also participate in the O-RAN Alliance and security 

working groups to standardise and strengthen the industry approach. 

I d e ntify

Assess 

risk

Set Policy and Sta

T e c h  & Business

n

d

a

r

d

s

Measure & T e st

cover

d re

n

a

d

n

o

p

s

e

R

Respond 

to events

C

y

b

e

r

D

e

f

e

n

c

e

D

etect

Select &  

design  

controls

n

g

i

s

e

y D

Security b

t

c

e

t

o

r

P

Risk &  

Threat-based  

Security

Maintain 

systems, 

threats & 

network

Internal Au d i

t

Cyber Pr e v e n t

Deploy  

controls

Every employee has responsibility for cyber security and must follow 
the Vodafone Cyber Code, be sensitive to threats and report suspicious 
activity. Embedded in our Code of Conduct, the Cyber Code is the 
cornerstone of how we expect all employees to behave when it comes to 
best practice in cyber security. It consists of seven areas where employees 
need to follow security good practice. 

Our cyber security awareness programme is delivered digitally via our 
internal social media platform, videos and webinars. In addition, we 
perform regular phishing simulations across all markets and functions 
to raise awareness and train employees. Cyber security is included within 
our Doing What’s Right training programme and our latest module was 
launched to all English-speaking markets during the year, with translations 
for other markets planned during FY23. Of those assigned the English 
language training, 89% had completed it by 31 March 2022.

We continued to run incident simulation training for our local 
markets during the year. The simulations used a common platform 
to provide CEOs and their teams a realistic experience of managing a 
cyber incident and exercising their responsibilities in accordance with 
our common approach.

Click to read more about Vodafone’s Cyber Code in our  
Code of Conduct: vodafone.com/code-of-conduct

Governance
The Chief Technology Officer is the Executive Committee member 
responsible for managing the risks associated with cyber threats and 
information security. The Cyber Security Director is responsible for 
managing and overseeing the cyber security programme on a day-to-day 
basis and reports to the Chief Technology Officer. Reporting to the Cyber 
Security Director are the heads of the global cyber security functions and 
markets or regions. The local cyber security leads are part of their local 
management teams and responsible for the cyber agenda in their market 
or region.

The Cyber Risk Council (‘CRC’) meets on a monthly basis, is attended 
by the leads from each market and function and is chaired by the Cyber 
Security Director. The CRC approves policies and standards, monitors 
cyber risk and threat and oversees key programmes. The CRC is part of a 
wider governance structure which includes the Group Technology Audit 
and Risk Committee and ultimately the Board’s Audit and Risk Committee. 

Key risk indicators for our most important controls and our security 
baseline are reported to senior management and the Executive 
Committee on a monthly basis. This reporting provides a granular view of 
progress and risk reduction. The reports also include detail on the threat 
landscape, policy and risk updates, vulnerability and incident data, and 
programme status.

Cyber threats and information security are a major area of focus for the 
Board’s Audit and Risk Committee and detailed updates including threat 
landscape, risk position and security programme progress are provided 
at least twice a year, most recently in March 2022. The Audit and Risk 
Committee does deep dives into significant incidents, such as the security 
incident in Portugal during the year. 

Read more about the Audit and Risk Committee’s oversight 
of cyber security on pages 83 to 88

Cyber incidents 
As a global connectivity provider, we are subject to cyber threats, 
which we work to identify, block and mitigate with our robust control 
environment without any impact. Where a security incident occurs, we 
have a consistent incident management framework and an experienced 
team to manage our response. The focus of our incident responders is 
always fast risk mitigation and customer security. 

We actively engage with stakeholders, including academic institutions, 
industry and government, in order to protect Vodafone, respond to cyber 
threats and work together to share best practice. Given our expertise and 
extensive experience, we also engage with a wide range of organisations 
to help improve the understanding of cyber security thinking and practice, 
and contribute to public policy, technical standards, information sharing 
and analysis, risk assessment, and governance. 

In the event of a cyber breach, disclosure is made in line with local 
regulations and laws, and based on a risk assessment considering 
customers, law enforcement, relevant authorities and our external auditor. 
The European Union’s GDPR provides a framework for notifying customers 
in the event there is a loss of customer data as a result of a data breach 
and this framework is a baseline across all our markets. 

Vodafone holds cyber liability and professional indemnity insurance 
policies and these policies may cover the costs of an information security 
breach, in whole or in part. 

In February 2022, Vodafone Portugal experienced a network outage 
that was caused by a deliberate cyber attack that was intended to 
cause disruption. No malware or malicious software was installed, 
and the attack method would be described as a ‘living off the land’ 
attack because it did not use any specialist tools. The attack relied 
on sophisticated social engineering, and a deep understanding of IT 
systems and networks. Investigations revealed that no customer data 
was accessed or compromised. No other Vodafone markets experienced 
any disruption from this incident. 

The outage affected the data network in Portugal. The impact was loss of 
some voice and data services, some TV services and enterprise and business 
applications across the country, as well as international connections. Home 
broadband and linear TV were unaffected by the attack. On detecting the 
incident, we utilised our global incident management framework and 
immediately took action to identify, contain further risk and restore 
services quickly. Mobile data services and interconnections with other 
operators were resumed within eight hours of the attack, with other 
services being recovered during the next 48 hours. The Vodafone 
Portugal CEO immediately and proactively communicated with 
customers, and the team used widespread online, social media and 
press information and articles to keep customers aware of our recovery 
progress. Our cyber security team is continuing the investigation of this 
incident and working with local law enforcement and security agencies.

Vodafone classifies security incidents according to severity, measured 
by business and customer impact. The highest severity category 
corresponds to a significant data breach or loss of service caused 
by the incident. In the past financial year, the only such incident was 
the Vodafone Portugal incident discussed above. During the incident, 
4.7 million mobile and one million fixed line customers were impacted, 
with some customers having both services. While the network outage 
was significant, it was only classified as a severe network incident for 
48 hours. The direct costs of the incident are estimated in the range 
of €5 million and are financially immaterial in the context of Vodafone 
Portugal’s operations and the wider Vodafone Group. 

We also track incidents at our suppliers and third parties. The frequency 
of such incidents is increasing. We contractually require our suppliers to 
report incidents and we manage these incidents as if they were internal. 
In the last financial year, one such supplier incident has been reported 
to the Luxembourg regulator due to its potential scope to impact the 
entire telecommunications industry. The supplier in question manages 
the netting of roaming charges between operators and reported a 
cyber incident in September 2021. There was a minor direct impact 
on Vodafone based on the investigation carried out by Vodafone 
and the supplier. 

Click to read more about how we manage risks from 
technology disruptions in our SASB disclosure:  
investors.vodafone.com/sasb

 
 
52

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Responsible business (continued)

Protecting people 
Wherever we operate, we have an opportunity to 
contribute to the advancement of fundamental 
rights for our customers, colleagues and communities. 
We are also conscious of the risks associated with 
our operations and we work hard to mitigate negative 
impacts, ensuring we keep people safe.

Health and safety
Keeping people safe is one of the most important responsibilities we 
hold as an employer. Our ongoing focus is to provide a safe working 
environment for everyone working for and on behalf of Vodafone and 
the communities in which we operate. We want everyone working with 
Vodafone to return home safely every day.

Our health and safety framework provides a consistent approach to safety 
leadership, planning, performance monitoring, governance and assurance. 
Our commitment to safety does not differentiate between employees, 
contractors and suppliers, all of whom benefit from the same focus 
on preventing harm, both on worksites and when working or moving 
between sites. 

Health and safety risks
We continue to focus on our key health and safety risks, which account 
for the majority of reported incidents and remain a focus area globally: 
occupational road risk, falls from height, working with electricity, and 
fibre operations. 

Road traffic incidents continue to be the primary cause of major injuries 
and fatalities reported globally, accounting for 41% of all reported high 
potential incidents within Vodafone during the year. As a result, we have 
maintained a specific requirement to focus on road safety and driver 
behaviour within our health and safety strategy and annual objectives. 
In addition, local market road risk controls are reviewed as part of our 
internal assurance plans.

In recognition of our key risks, we have established the ‘Vodafone 
Absolute Rules’. These rules focus on risks that present the greatest 
potential for harm for anyone working for or on behalf of Vodafone. The 
Absolute Rules are clear and underpinned by a zero tolerance approach 
to unsafe behaviours in all of our businesses. The Absolute Rules must 
be followed by all Vodafone employees and contractors, as well as our 
suppliers’ employees and contractors. In the January 2021 Spirit Beat 
survey, 96% of employees agreed that the Absolute Rules are taken 
seriously at Vodafone.

Leadership engagement
The importance of senior leadership and commitment to health and 
safety remains key to our approach. Our senior leaders are actively 
engaged, carrying out regular site tours throughout the year. Despite the 
restrictions imposed by COVID-19, our senior leaders have continued to 
maintain their visibility and engagement by carrying out tours virtually, 
recognising the importance of connecting with teams and critical workers 
as they continued to maintain our networks, work in our retail stores and 
on customer sites.

Health and safety governance
Health and safety is managed through a global health and safety 
framework, which includes the monitoring and assessing of risks, setting 
targets, reviewing progress and reporting performance. Our global safety 
framework is based on international standards for occupational health 
and safety, is aligned to internationally recognised best practice, and 
always meets or exceeds local requirements. In addition, some of our 
local markets have chosen to undergo independent external certification 
to ISO 45001, the international standard for occupational health and 
safety; 49% of our business is externally certified to ISO 45001.

All incidents relating to key risks and breaches of the Vodafone 
Absolute Rules are reported and investigated in adherence with 
timescales contained within our Incident Reporting Standard. We 
ensure that incidents are investigated in accordance with their severity, 
and appropriate remedial actions and improvements are identified 
and implemented. We strongly believe in the importance of prevention, 
however we also believe that every incident should be treated as an 
opportunity for learning and improvement.

Health and safety is a high-risk policy and included within our risk and 
compliance governance programme. Due to restrictions introduced as 
a consequence of the COVID-19 pandemic, in-country audits have not 
been possible again this year. However, we have updated our risk control 
matrix to help enhance the effectiveness of the assurance programme, 
ensuring a single set of standards and mandatory controls that local 
markets self-assess against. This self-assessment process has been 
completed with independent oversight and quality review to ensure 
consistency and effectiveness.

Employee engagement and consultation in arrangements for health and 
safety is a foundation of our approach and all markets have Health and 
Safety consultative committees that meet on a regular basis.

Training
We continue to include a health and safety module as part of our mandatory 
‘Doing What’s Right’ training. The training module includes a video from our 
Chief Human Resources Officer demonstrating senior-level support for the 
Vodafone Absolute Rules. Every employee must complete the training 
within six weeks of joining and then typically every two years. During 
FY22, 90% of assigned employees working for Vodafone completed the 
health and safety module. Contractors are required to complete separate 
training relevant to their role and position.

Each local market is also responsible for delivering health and safety 
training which supports the development of appropriate safety leadership 
skills, behaviours and identification of health and safety risks. Additional 
training is specific to an individual’s role and aligned to each market’s local 
safety legislation.

Key performance indicators
We have a global set of key performance indicators as part of our safety 
framework, which are reported monthly to the Executive Committee, and 
bi-annually to the Board:

 – Number of fatalities;
 – Number of employee lost time incidents; and
 – Number of top safety risks, including breaches of our Absolute Rules.

After a thorough investigation, we record all fatal incidents related to 
our operations where we conclude that our controls were not operating 
as effectively as required and may have prevented the incident from 
occurring. We also consider circumstances where, if controls could have 
reasonably been enhanced, the outcome could have been different. Each 
fatality is presented for review at a Fatality Review Board chaired by the 
Chief Human Resources Officer and supported by the Global Head of 
Health and Safety. The presentation is led by the local market’s CEO. 
We also share any lessons learned from each fatality across the relevant 
Group functions.

Any injury is one too many and any loss of life related to our operations 
is unacceptable. It is therefore with great regret that we record three 
fatalities in the year that have been determined to be within Vodafone’s 
control. In Vodacom Mozambique a road traffic collision between a Vodacom 
subcontractor’s vehicle and a third-party vehicle resulted in the deaths of two 
passengers in the third-party vehicle who were members of the public. 
In Vodafone Egypt an 18-metre mast collapsed during construction carried 
out by a Vodafone subcontractor and resulted in the death of one of the 
subcontractors. In each case, a thorough investigation was overseen by 
the respective local market CEO, who is responsible for ensuring that 
the causes of the incident are widely understood and that any necessary 
corrective actions are implemented. These incidents further reinforce our 

52

Vodafone Group Plc   

Annual Report 2022

Responsible business (continued)

Strategic report

Governance

Financials

Other information

53

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Protecting people 

Wherever we operate, we have an opportunity to 

contribute to the advancement of fundamental 

rights for our customers, colleagues and communities. 

We are also conscious of the risks associated with 

All incidents relating to key risks and breaches of the Vodafone 

Absolute Rules are reported and investigated in adherence with 

timescales contained within our Incident Reporting Standard. We 

ensure that incidents are investigated in accordance with their severity, 

and appropriate remedial actions and improvements are identified 

and implemented. We strongly believe in the importance of prevention, 

however we also believe that every incident should be treated as an 

our operations and we work hard to mitigate negative 

opportunity for learning and improvement.

impacts, ensuring we keep people safe.

Health and safety

Keeping people safe is one of the most important responsibilities we 

hold as an employer. Our ongoing focus is to provide a safe working 

environment for everyone working for and on behalf of Vodafone and 

the communities in which we operate. We want everyone working with 

Vodafone to return home safely every day.

Our health and safety framework provides a consistent approach to safety 

leadership, planning, performance monitoring, governance and assurance. 

Our commitment to safety does not differentiate between employees, 

contractors and suppliers, all of whom benefit from the same focus 

on preventing harm, both on worksites and when working or moving 

between sites. 

Health and safety risks

We continue to focus on our key health and safety risks, which account 

for the majority of reported incidents and remain a focus area globally: 

occupational road risk, falls from height, working with electricity, and 

fibre operations. 

Road traffic incidents continue to be the primary cause of major injuries 

and fatalities reported globally, accounting for 41% of all reported high 

potential incidents within Vodafone during the year. As a result, we have 

maintained a specific requirement to focus on road safety and driver 

behaviour within our health and safety strategy and annual objectives. 

In addition, local market road risk controls are reviewed as part of our 

internal assurance plans.

In recognition of our key risks, we have established the ‘Vodafone 

Absolute Rules’. These rules focus on risks that present the greatest 

potential for harm for anyone working for or on behalf of Vodafone. The 

Absolute Rules are clear and underpinned by a zero tolerance approach 

to unsafe behaviours in all of our businesses. The Absolute Rules must 

be followed by all Vodafone employees and contractors, as well as our 

suppliers’ employees and contractors. In the January 2021 Spirit Beat 

survey, 96% of employees agreed that the Absolute Rules are taken 

seriously at Vodafone.

Leadership engagement

The importance of senior leadership and commitment to health and 

safety remains key to our approach. Our senior leaders are actively 

engaged, carrying out regular site tours throughout the year. Despite the 

restrictions imposed by COVID-19, our senior leaders have continued to 

maintain their visibility and engagement by carrying out tours virtually, 

recognising the importance of connecting with teams and critical workers 

as they continued to maintain our networks, work in our retail stores and 

on customer sites.

Health and safety governance

Health and safety is managed through a global health and safety 

framework, which includes the monitoring and assessing of risks, setting 

targets, reviewing progress and reporting performance. Our global safety 

framework is based on international standards for occupational health 

and safety, is aligned to internationally recognised best practice, and 

always meets or exceeds local requirements. In addition, some of our 

local markets have chosen to undergo independent external certification 

to ISO 45001, the international standard for occupational health and 

safety; 49% of our business is externally certified to ISO 45001.

Health and safety is a high-risk policy and included within our risk and 

compliance governance programme. Due to restrictions introduced as 

a consequence of the COVID-19 pandemic, in-country audits have not 

been possible again this year. However, we have updated our risk control 

matrix to help enhance the effectiveness of the assurance programme, 

ensuring a single set of standards and mandatory controls that local 

markets self-assess against. This self-assessment process has been 

completed with independent oversight and quality review to ensure 

consistency and effectiveness.

Employee engagement and consultation in arrangements for health and 

safety is a foundation of our approach and all markets have Health and 

Safety consultative committees that meet on a regular basis.

Training

We continue to include a health and safety module as part of our mandatory 

‘Doing What’s Right’ training. The training module includes a video from our 

Chief Human Resources Officer demonstrating senior-level support for the 

Vodafone Absolute Rules. Every employee must complete the training 

within six weeks of joining and then typically every two years. During 

FY22, 90% of assigned employees working for Vodafone completed the 

health and safety module. Contractors are required to complete separate 

training relevant to their role and position.

Each local market is also responsible for delivering health and safety 

training which supports the development of appropriate safety leadership 

skills, behaviours and identification of health and safety risks. Additional 

training is specific to an individual’s role and aligned to each market’s local 

safety legislation.

Key performance indicators

bi-annually to the Board:

 – Number of fatalities;

We have a global set of key performance indicators as part of our safety 

framework, which are reported monthly to the Executive Committee, and 

 – Number of employee lost time incidents; and

 – Number of top safety risks, including breaches of our Absolute Rules.

After a thorough investigation, we record all fatal incidents related to 

our operations where we conclude that our controls were not operating 

as effectively as required and may have prevented the incident from 

occurring. We also consider circumstances where, if controls could have 

reasonably been enhanced, the outcome could have been different. Each 

fatality is presented for review at a Fatality Review Board chaired by the 

Chief Human Resources Officer and supported by the Global Head of 

Health and Safety. The presentation is led by the local market’s CEO. 

We also share any lessons learned from each fatality across the relevant 

Group functions.

Any injury is one too many and any loss of life related to our operations 

is unacceptable. It is therefore with great regret that we record three 

fatalities in the year that have been determined to be within Vodafone’s 

control. In Vodacom Mozambique a road traffic collision between a Vodacom 

subcontractor’s vehicle and a third-party vehicle resulted in the deaths of two 

passengers in the third-party vehicle who were members of the public. 

In Vodafone Egypt an 18-metre mast collapsed during construction carried 

out by a Vodafone subcontractor and resulted in the death of one of the 

subcontractors. In each case, a thorough investigation was overseen by 

the respective local market CEO, who is responsible for ensuring that 

the causes of the incident are widely understood and that any necessary 

corrective actions are implemented. These incidents further reinforce our 

ongoing focus to reduce the number of road risk and work at height 
related incidents, with a focus on Vodafone’s Absolute Rules and 
awareness campaigns within our local communities.

We track and investigate incidents relating to our top risks and breaches 
of the Vodafone Absolute Rules. During the year, 656 breaches of 
Vodafone Absolute Rules and 476 incidents relating to our key risks were 
recorded. Each incident is investigated and we seek to identify the root 
cause and ensure suitable corrective action is taken where necessary. 
An investigation into each incident is conducted at a scale proportionate 
to the indicative level of risk. 

Lost-time incident (‘LTI’) is the term we use when an employee is injured 
while carrying out a work-related task and is consequently unable to 
perform regular duties for a complete shift or period of time after the 
incident. During the year, 12 LTIs were reported, five of these occurred 
whilst working from home, four occurred in Vodafone offices, and two 
occurred on work sites. In total these incidents account for 103 lost work 
days. In response to the occurrence of injuries whilst working in the home, 
we have reinforced the requirements of our safe home working policies 
and guidance across all locations. 

Key performance indicators

Work-related injuries or ill health  
(excluding fatalities)
Employees
Contractors and suppliers
Lost-time incidents (‘LTI’)
Number of lost-time employee incidents1
Lost-time incident rate per 1,000 employees
Total recordable fatalities
Employees
Suppliers’ employees/contractors
Members of the public

2022

2021

12
30

12
0.11

0
1
2

7
24

7
0.06

0
0
1

Note:
1.  Lost Time Incident means the loss of one or more work day as a result of injury.

COVID-19
Our response to the COVID-19 pandemic has prioritised the safety and 
wellbeing of our people from the outset and has continued throughout 
the pandemic as we responded to the emergence of new variants and 
the impact of cases varying across our footprint. An agile approach to 
the changing situation was coordinated by the COVID-19 Business 
Continuity Plan programme management team, in line with World Health 
Organization Guidance and industry best practice, chaired by the Chief 
Human Resources Officer.

Whilst the global reporting of positive employee cases is no longer a 
requirement across all countries, we continue to review incidence rates 
with local teams, to identify any locations or functions requiring focus 
and ensuring controls are adequate or if they require strengthening. 

During the pandemic, we supported employees by ensuring:

 – Local plans were in place to ensure all employees had a safe place 

to work, whether they are working on site or at home. We supported 
employees with access to offices whenever possible, for instance 
when it was required to better protect their personal safety. We also 
maintained guidance for employees with underlying health conditions, 
where we ensured they were able to engage and connect with their 
teams productively.

 – Access to physical, mental health and wellbeing support. 
 – Digital learning was available to all employees and their families.
 – We continued to support Future Ready Vodafone and return to our 

office plans.

 – We continued to be flexible with policies as required by local conditions 

while exploring other policies that we could adjust/implement.

During the year, our focus has shifted to support Future Ready Vodafone, 
ensuring our hybrid working plans are safe and effective, and mental 
health and wellbeing is supported. We recognise that there will be a range 
of perspectives towards the risks as we shift to the endemic phase and 
the need to ensure those at greatest health risk have the support and 
protection they need. Going forward, we will continue to listen and adjust 
as we embed hybrid working and the Future Ready Vodafone strategy. 

Read more about our Future Ready Vodafone strategy 
 on page 22

We are confident that our flexible approach remains appropriate to ensure 
the health, safety and wellbeing of our people and suppliers who work 
with us, however we will continue to assess and monitor the risks and 
adjust our approach in light of any material changes. We are capturing the 
lessons learned from our response to the pandemic phase and building 
them into our plans for future pandemic response teams and to maintain 
our overall business resilience capability.

Read more about employee wellbeing  
on page 22 

Mobiles, masts and health
The health and safety of our customers and the wider public has 
always been, and continues to be, a priority for us. Our masts fully 
comply with national guidelines, which are typically based on, or go 
beyond, international guidelines set by the independent scientific body, 
the International Commission for Non-Ionizing Radiation Protection 
(‘ICNIRP’). There has been scientific research on mobile frequencies 
for decades, including those used by 5G. If exposure is within national 
guidelines, the scientific consensus is that there is no adverse impact 
on health.

We continually monitor and evaluate our mobile networks to make sure 
we meet all regulations. In addition, all the products we sell are rigorously 
tested to ensure they comply with international safety guidelines.

As well as complying with national regulations, where our markets have 
rolled out 5G, we have implemented a ‘Smart PowerLock’ (‘SPL’) feature. 
This innovative technology, designed for use with adaptive antennas 
used for 5G, ensures that the transmitted radio frequency power of the 
antenna is always below a threshold when averaged over a predefined 
time window. This guarantees compliance with electromagnetic field 
(‘EMF’) regulations under all possible operating conditions for 5G sites. 
This is now one of many software features that are routinely activated 
when a new 5G site is commissioned. SPL also includes counters, so it is 
possible to retrieve them to build evidence of compliance over several 
past days/weeks for a given site if needed by regulators. The feature has 
been accepted by regulators as effective.

Science monitoring
Scientific reviews have made a vital contribution to establishing industry 
guidelines and standards. We follow the results of these independent 
expert reviews to understand developments in scientific research related 
to mobile devices, base stations and health.

In February 2022, an EU-funded scientific study into the effect of mobile 
phone use on children and young people was published. The case study 
was conducted between 2010 and 2015 across 14 countries with more 
than 2,000 participants aged 10-24 years. The study found no evidence 
of a causal association between wireless phone use and brain tumours. 

We fund research into mobile devices, base stations and health through 
funding bodies such as national governments to ensure that the research 
remains independent of industry influence, including our own. We also 
respond to requests from bodies conducting research by providing 
technical advice and information on the use of mobile devices. This helps 
to ensure scientists have access to the best-quality information available.

54

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Responsible business (continued)

COVID-19
In the past year, we have not seen any further instances of damage to 
masts and base stations incited by unproven, unsubstantiated theories 
alleging links between COVID-19 and 5G. Our markets used a common 
strategy to rebut the misinformation and condemn arson attacks on 
our base stations. In partnership with other operators, we have provided 
clear messages that there is no scientific evidence to link the spread of 
COVID-19 to 5G.

Operating model
We have robust governance mechanisms in place and conduct regular 
compliance assessments to ensure that our masts and devices meet 
the standards set by the Group policy and national regulations. During 
the year, the Group EMF leadership team met four times and reported 
directly to the Executive Committee and the Board. 

We conduct network measurements and calculations of EMF exposure 
from the network masts and review the test reports we receive on EMF 
testing on devices. 

During the year, end-to-end compliance reviews in two of our European 
markets demonstrated robust and optimised EMF risk management, 
with examples of best practice to share across our footprint. All Vodafone 
markets also participated in a compliance self-assessment programme 
with assurance provided through our compliance team.

Human rights 
We want to make sure that we have a positive impact on people and 
society, which includes respecting human rights in all our operations. 
We are a long-standing member of the UN Global Compact and follow 
the United Nations Guiding Principles on Business and Human Rights, 
which guide our approach.

Click to read more about our human rights approach: 
vodafone.com/human-rights

Click or scan to watch a video summarising 
our human rights approach: 
investors.vodafone.com/videos

Our Human Rights Policy Statement details how we do this, and is backed 
up by our internal Human Rights Policy which sets out how our people 
must ensure we respect human rights, including steps to take through 
our other aligned policies, such as those covering child protection, 
conflict minerals, health, safety and wellbeing, human resources, 
privacy management and law enforcement assistance. 

Click to read our Human Rights Policy Statement: 
vodafone.com/human-rights-policy-statement

Human rights risks
As a global telecommunications operator, we connect people. 
This means that our most significant human rights risks relate to our 
customers’ rights to privacy (concerning their data that we safeguard) 
and freedom of expression (in terms of their access to information, 
through the connections we provide). Local laws and regulations can 
mandate that telecommunications operators must provide assistance 
to governments, and we must comply with lawful government requests 
as part of our operating licences. This might include the disclosure of 
customer information, or limiting access to digital networks and services. 
However, our internal law enforcement assistance policy guides us on 
how to do this in a rights-respecting way. We also publicly advocate for 
these powers to conform to international human rights standards both 
through our own transparency reporting and our membership of the 
Global Network Initiative (‘GNI’).

Click to read more about how we handle law 
enforcement demands: vodafone.com/ 
handling-law-enforcement-demands

The risks to people working in our supply chain are another area of focus 
for us. We manage these risks through our supply chain management 
programme which assesses our suppliers for indicators such as forced 
labour and other risks to human rights, such as health and safety. We 
also believe in supporting the responsible sourcing of minerals globally. 
Although we do not source minerals ourselves, we follow the best 
practice of the OECD Due Diligence Guidance to understand whether 
our manufactured products include minerals which have been sourced 
from smelters taking a responsible approach to sourcing.

Click to read more about our  
Conflict Minerals Reports and Statement:  
vodafone.com/responsibleminerals

Our human rights programme also addresses a broader range of 
human rights risks, such as those relating to the design and deployment 
of artificial intelligence, children’s rights, data ethics and risks we may 
become connected with through our broader value chain, such as 
enterprise customers or partner markets.

Our approach
We conduct due diligence to help make sure that we respect human 
rights. Due diligence comes in various forms and at different moments in 
our operations: it may be an independent human rights risk assessment 
for a new market entry as we did for Ethiopia during the year, a thematic 
impact assessment such the child rights assessment completed in FY21 
and actioned this year, or it may be the ongoing assessments we do when 
considering new markets. 

The nature of our business also means that we often grapple with novel 
issues concerning data ethics: for example, this year our Purpose and 
Reputation Steering Committee considered the right balance between 
our GDPR obligations to safeguard customer information, and our 
responsibility to respect our employees’ privacy when working with such 
data from home. The committee also approved principles to underpin our 
Artificial Intelligence Framework which helps to determine which uses of 
artificial intelligence require higher levels of approval within Vodafone. 

Click to read more about our Artificial Intelligence 
Framework: vodafone.com/ai-framework

We follow up assessments with mitigating actions, such as contractual 
commitments to respect human rights in our partner market agreements, 
and in our enterprise customer contracts. 

Last year we reported that we had conducted a child rights assessment. 
This year we have started to implement the recommendations focusing 
first on updating our child protection policy for the digital world, to a 
broader children’s rights policy.

Anyone who works for us can use Speak Up to raise concerns about 
human rights issues. For example, this year we received a query relating to 
our use of suppliers and their reputation for responsible business conduct 
with respect to their work with customers other than Vodafone. The case 
was investigated and discussed by our Purpose and Reputation Steering 
Committee, and as a result contractual assurances to respect human 
rights were put in place with the supplier. 

Governance
The Chief External and Corporate Affairs Officer oversees our human 
rights programme and is a member of the Executive Committee. The 
senior human rights manager manages our programme, with the support 
of a cross-functional internal Human Rights Advisory Group, comprising 
senior managers responsible for: privacy, security, responsible sourcing, 
and diversity and inclusion, amongst others. We report regularly on our 
progress to the Purpose and Reputation Steering Committee, which 
assists the Executive Committee in fulfilling duties with regards to our 
purpose, reputation management and policy. 

54

Vodafone Group Plc   

Annual Report 2022

Responsible business (continued)

Strategic report

Governance

Financials

Other information

55

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

COVID-19

The risks to people working in our supply chain are another area of focus 

In the past year, we have not seen any further instances of damage to 

for us. We manage these risks through our supply chain management 

masts and base stations incited by unproven, unsubstantiated theories 

programme which assesses our suppliers for indicators such as forced 

alleging links between COVID-19 and 5G. Our markets used a common 

labour and other risks to human rights, such as health and safety. We 

strategy to rebut the misinformation and condemn arson attacks on 

also believe in supporting the responsible sourcing of minerals globally. 

our base stations. In partnership with other operators, we have provided 

Although we do not source minerals ourselves, we follow the best 

clear messages that there is no scientific evidence to link the spread of 

practice of the OECD Due Diligence Guidance to understand whether 

COVID-19 to 5G.

Operating model

We have robust governance mechanisms in place and conduct regular 

compliance assessments to ensure that our masts and devices meet 

the standards set by the Group policy and national regulations. During 

the year, the Group EMF leadership team met four times and reported 

directly to the Executive Committee and the Board. 

We conduct network measurements and calculations of EMF exposure 

from the network masts and review the test reports we receive on EMF 

testing on devices. 

During the year, end-to-end compliance reviews in two of our European 

markets demonstrated robust and optimised EMF risk management, 

with examples of best practice to share across our footprint. All Vodafone 

markets also participated in a compliance self-assessment programme 

with assurance provided through our compliance team.

Human rights 

We want to make sure that we have a positive impact on people and 

society, which includes respecting human rights in all our operations. 

We are a long-standing member of the UN Global Compact and follow 

the United Nations Guiding Principles on Business and Human Rights, 

which guide our approach.

Click to read more about our human rights approach: 

vodafone.com/human-rights

Click or scan to watch a video summarising 

our human rights approach: 

investors.vodafone.com/videos

Our Human Rights Policy Statement details how we do this, and is backed 

up by our internal Human Rights Policy which sets out how our people 

must ensure we respect human rights, including steps to take through 

our other aligned policies, such as those covering child protection, 

conflict minerals, health, safety and wellbeing, human resources, 

privacy management and law enforcement assistance. 

Click to read our Human Rights Policy Statement: 

vodafone.com/human-rights-policy-statement

Human rights risks

As a global telecommunications operator, we connect people. 

This means that our most significant human rights risks relate to our 

through the connections we provide). Local laws and regulations can 

mandate that telecommunications operators must provide assistance 

to governments, and we must comply with lawful government requests 

as part of our operating licences. This might include the disclosure of 

customer information, or limiting access to digital networks and services. 

However, our internal law enforcement assistance policy guides us on 

how to do this in a rights-respecting way. We also publicly advocate for 

these powers to conform to international human rights standards both 

through our own transparency reporting and our membership of the 

Global Network Initiative (‘GNI’).

Click to read more about how we handle law 

enforcement demands: vodafone.com/ 

handling-law-enforcement-demands

our manufactured products include minerals which have been sourced 

from smelters taking a responsible approach to sourcing.

Click to read more about our  

Conflict Minerals Reports and Statement:  

vodafone.com/responsibleminerals

Our human rights programme also addresses a broader range of 

human rights risks, such as those relating to the design and deployment 

of artificial intelligence, children’s rights, data ethics and risks we may 

become connected with through our broader value chain, such as 

enterprise customers or partner markets.

Our approach

We conduct due diligence to help make sure that we respect human 

rights. Due diligence comes in various forms and at different moments in 

our operations: it may be an independent human rights risk assessment 

for a new market entry as we did for Ethiopia during the year, a thematic 

impact assessment such the child rights assessment completed in FY21 

and actioned this year, or it may be the ongoing assessments we do when 

considering new markets. 

The nature of our business also means that we often grapple with novel 

issues concerning data ethics: for example, this year our Purpose and 

Reputation Steering Committee considered the right balance between 

our GDPR obligations to safeguard customer information, and our 

responsibility to respect our employees’ privacy when working with such 

data from home. The committee also approved principles to underpin our 

Artificial Intelligence Framework which helps to determine which uses of 

artificial intelligence require higher levels of approval within Vodafone. 

Click to read more about our Artificial Intelligence 

Framework: vodafone.com/ai-framework

We follow up assessments with mitigating actions, such as contractual 

commitments to respect human rights in our partner market agreements, 

and in our enterprise customer contracts. 

Last year we reported that we had conducted a child rights assessment. 

This year we have started to implement the recommendations focusing 

first on updating our child protection policy for the digital world, to a 

broader children’s rights policy.

Anyone who works for us can use Speak Up to raise concerns about 

human rights issues. For example, this year we received a query relating to 

our use of suppliers and their reputation for responsible business conduct 

with respect to their work with customers other than Vodafone. The case 

was investigated and discussed by our Purpose and Reputation Steering 

Governance

The Chief External and Corporate Affairs Officer oversees our human 

rights programme and is a member of the Executive Committee. The 

senior human rights manager manages our programme, with the support 

of a cross-functional internal Human Rights Advisory Group, comprising 

senior managers responsible for: privacy, security, responsible sourcing, 

and diversity and inclusion, amongst others. We report regularly on our 

progress to the Purpose and Reputation Steering Committee, which 

assists the Executive Committee in fulfilling duties with regards to our 

purpose, reputation management and policy. 

customers’ rights to privacy (concerning their data that we safeguard) 

Committee, and as a result contractual assurances to respect human 

and freedom of expression (in terms of their access to information, 

rights were put in place with the supplier. 

Our approach
When new suppliers tender for work, they are asked to demonstrate 
policies and procedures that support safe working, diversity in the 
workplace and to address carbon reduction, renewable energy, plastic 
reduction, circular economy and product life-cycle which account for 
up to 20% of the overall evaluation criteria. Commitments made by our 
suppliers are assessed against our own purpose strategy with respect 
to diversity & inclusion (5%), the environment (5%) and health & safety 
(10%) in categories where there is a safety risk. We have included purpose 
criteria in all FY22 tenders.

Our requirements are backed up by risk assessments, audits and operational 
improvement processes, which are included in suppliers’ contractual 
commitments. Some site audits are conducted by the Joint Alliance for 
CSR (‘JAC’), formerly known as the Joint Audit Cooperation, an association 
of telecommunications operators established to improve ethical, labour 
and environmental standards in the technology supply chain, which 
Vodafone chairs. This year, 71 site assessments were conducted 
(either by Vodafone or through JAC). 

This year we have launched an improved supplier qualification process 
which uses a risk based assessment to review compliance for any new 
suppliers across 13 countries. The roll-out to remaining operations is 
subject to consultation with the respective workers’ councils. 

We report on our approach to preventing modern slavery and human 
trafficking in our business and supply chain in our annual Modern 
Slavery Statement. 

Click here to read our Modern Slavery Statement:  
vodafone.com/modern-slavery-statement

Governance
The Chief Financial Officer oversees our supply chain and is a member 
of the Executive Committee and Board. Reporting to the Chief Financial 
Officer, the Chief Executive Officer of the VPC is responsible for the 
implementation of our Code of Ethical Purchasing. Progress is reported 
regularly to the Vodafone Procurement Company Board. Procurement is 
a highly centralised function within the business, with the majority of our 
external spend managed by VPC. This enables us to maintain a consistent 
approach to supplier management and makes it easier to monitor and 
improve supplier performance across our markets.

Collaboration
We play our part in developing the global understanding of what 
businesses should do to respect human rights. We are a member of 
the Global Network Initiative, alongside other initiatives such as the 
United Nations B-Tech Project which convenes business, civil society and 
government to advance implementation of the UN Guiding Principles in 
the tech sector. This year, we were recognised in the Global Child Forum 
Benchmark, the State of Children’s Rights and Business 2021, as a leader 
and the top scoring company in the Technology and 
Telecommunications sector.

Responsible supply chain 
We spend approximately €24 billion a year with around 9,000 direct 
suppliers around the world to meet our businesses’ and customers’ 
needs across network infrastructure, IT and services related to fixed 
lines, mobile masts and data centres that run our networks. 

The majority of our external spend is managed by our Vodafone 
Procurement Company (‘VPC’), based in Luxembourg, and our shared 
services (‘_VOIS’), based in Ahmedabad, India. Our next largest area of 
spend is on the products we sell to our customers, including mobile 
phones, tablets, SIM cards, broadband routers, TV set-top boxes and IoT 
devices. This centralised approach helps to ensure that we maintain a 
consistent approach to supplier management across Vodafone, from on 
boarding and vetting a supplier, to raising orders and paying for delivered 
goods and services.

Supply chain risks
The main risks in our supply chain relate to three key areas: health and 
safety matters related to non-compliant fire safety measures; excessive 
working hours compounded by COVID-19 disruption and environmental 
matters related to non-compliant chemical storage and lack of carbon 
reduction programmes. This year, these three risks made up 77% of all 
non-compliances found in our supply chain through our assessments. 
Suppliers that do not meet our standards are provided with a corrective 
action plan to address any areas for improvement and are required to 
submit evidence that this has been completed. 

Policy
Every supplier that works for Vodafone is required to comply with 
our Code of Ethical Purchasing. These commitments extend down 
through the supply chain so that a supplier with which we have a direct 
contractual relationship (Tier 1 supplier) in turn is required to ensure 
compliance across its own direct supply chain (Tier 2 supplier from 
Vodafone’s perspective) and beyond. The Code of Ethical Purchasing is 
based on international standards, including the Universal Declaration of 
Human Rights and the International Labour Organization’s Fundamental 
Conventions on Labour Standards. It stipulates the social, ethical, and 
environmental standards that we expect, including areas such as child 
and forced labour, health and safety, working hours, discrimination and 
disciplinary processes. 

Click here to read our Code of Ethical Purchasing:  
vodafone.com/code-of-ethical-purchasing

56

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Responsible business (continued)

Business integrity
We are committed to ensuring that our business 
operates ethically, lawfully and with integrity 
wherever we operate as this is critical to our  
long-term success.

Tax and economic contribution 
As a major investor, taxpayer and employer, we make a significant 
contribution to the economies of the countries where we operate. 
In addition to direct and indirect taxation, our financial contributions 
to governments also include other areas such as radio spectrum fees 
and spectrum auction proceeds. 

Scan or click to watch our Group Head of Tax  
summarise our approach to taxation:  
investors.vodafone.com/videos

Tax transparency
Our most recent tax report sets out our total contribution to public 
finances on a cash-paid basis for both 2019 and 2020. In 2021, we 
contributed, directly and indirectly, more than €9.6 billion to public 
finances worldwide, compared with €9.4 billion in 2020. The year-on-year 
increase was due to higher spectrum payments in 2021. In 2021, we paid 
€2.4 billion in direct taxes, including more than €1.1 billion in corporate 
income taxes, nearly €1.5 billion via non-taxation based revenue 
mechanisms, such as payments for the right to use spectrum, and 
collected nearly €5.7 billion of indirect taxes for governments around 
the world.

Acting with integrity in the creation and execution of our tax strategy, 
policies and practices is absolutely core to our approach to tax, as is our 
commitment to transparency. We disclose our financial contributions to 
governments at a country level, as we believe this is an important way to 
demonstrate that it is possible to achieve an effective balance between 
a company’s responsibilities to society as a whole, through the payment 
of taxes and other government revenue-raising mechanisms, and its 
obligations to its shareholders. The information we share aims to help 
our stakeholders understand our approach, policies and principles. 

We also share our views on key topics of relevance, including the latest 
on the taxation of the digital economy, as well as publishing our OECD 
country-by-country disclosure, as submitted to the UK’s tax authority 
(HMRC), as well as how our disclosures compare to the B Team tax 
principles and the requirements of the Global Reporting Initiative.

Our tax report for 2022 will be published by the end of the year, following 
the submission of our tax returns and payment of all applicable taxes.

Click here to read more about our tax and 
economic contribution to public finances:  
vodafone.com/tax

Anti-bribery and corruption 
At Vodafone, we support and foster a culture of zero tolerance towards 
bribery or corruption in all our activities.

Our anti-bribery policy 
Our policy on this issue is summarised in our Code of Conduct and 
states that employees or others working on our behalf must never offer 
or accept any kind of bribe. Our anti-bribery policy is consistent with the 
UK Bribery Act and the US Foreign Corrupt Practices Act, and provides 
guidance about what constitutes a bribe and prohibits giving or receiving 
any excessive or improper gifts and hospitality. Any policy breaches can 
lead to dismissal or termination of contract.

Click here to read our Code of Conduct:  
vodafone.com/code-of-conduct

Facilitation payments are strictly prohibited and our employees are 
provided with practical training and guidance on how to respond to 
demands for facilitation payments. The only exception is when an 
employee’s personal safety is at risk. In such circumstances, when a 
payment under duress is made, the incident must be reported as soon 
as possible afterwards.

To support our approach, Vodafone is also a member of Transparency 
International UK’s Business Integrity Forum. 

Governance and risk assessment 
Our Chief Executive and Executive Committee oversee our efforts to 
prevent bribery. They are supported by local market Chief Executive 
Officers, who are responsible for ensuring that our anti-bribery 
programme is implemented effectively in their local market. They 
in turn are supported by local specialists and by a dedicated Group 
team that is solely focused on anti-bribery policy and compliance. The 
Risk and Compliance Committee assists the Executive Committee in 
fulfilling duties with regards to risk management and policy compliance. 

As part of our anti-bribery programme, every Vodafone business must 
adhere to minimum global standards, which include: 

 – Ensuring there is a due diligence process for suppliers and business 

partners at the start of the business relationship; 

 – Completion of the global e-learning training for all employees, as well 

as tailored training for higher risk teams; and

 – Using Vodafone’s global online gift and hospitality registration platform, 
as well as ensuring there is a process for approving local sponsorships 
and charitable contributions. 

The risks we face evolve constantly but broadly fall into the areas 
summarised in the table below, which outlines the principal risk categories 
and the mitigation measures adopted. 

56

Vodafone Group Plc   

Annual Report 2022

Responsible business (continued)

Business integrity

We are committed to ensuring that our business 

operates ethically, lawfully and with integrity 

wherever we operate as this is critical to our  

long-term success.

Tax and economic contribution 

As a major investor, taxpayer and employer, we make a significant 

contribution to the economies of the countries where we operate. 

In addition to direct and indirect taxation, our financial contributions 

to governments also include other areas such as radio spectrum fees 

and spectrum auction proceeds. 

Scan or click to watch our Group Head of Tax  

summarise our approach to taxation:  

investors.vodafone.com/videos

Tax transparency

Our most recent tax report sets out our total contribution to public 

finances on a cash-paid basis for both 2019 and 2020. In 2021, we 

contributed, directly and indirectly, more than €9.6 billion to public 

finances worldwide, compared with €9.4 billion in 2020. The year-on-year 

increase was due to higher spectrum payments in 2021. In 2021, we paid 

€2.4 billion in direct taxes, including more than €1.1 billion in corporate 

income taxes, nearly €1.5 billion via non-taxation based revenue 

mechanisms, such as payments for the right to use spectrum, and 

collected nearly €5.7 billion of indirect taxes for governments around 

the world.

Acting with integrity in the creation and execution of our tax strategy, 

policies and practices is absolutely core to our approach to tax, as is our 

commitment to transparency. We disclose our financial contributions to 

governments at a country level, as we believe this is an important way to 

demonstrate that it is possible to achieve an effective balance between 

a company’s responsibilities to society as a whole, through the payment 

of taxes and other government revenue-raising mechanisms, and its 

obligations to its shareholders. The information we share aims to help 

our stakeholders understand our approach, policies and principles. 

We also share our views on key topics of relevance, including the latest 

on the taxation of the digital economy, as well as publishing our OECD 

country-by-country disclosure, as submitted to the UK’s tax authority 

(HMRC), as well as how our disclosures compare to the B Team tax 

principles and the requirements of the Global Reporting Initiative.

Our tax report for 2022 will be published by the end of the year, following 

the submission of our tax returns and payment of all applicable taxes.

Click here to read more about our tax and 

economic contribution to public finances:  

vodafone.com/tax

At Vodafone, we support and foster a culture of zero tolerance towards 

Anti-bribery and corruption 

bribery or corruption in all our activities.

Our anti-bribery policy 

Our policy on this issue is summarised in our Code of Conduct and 

states that employees or others working on our behalf must never offer 

or accept any kind of bribe. Our anti-bribery policy is consistent with the 

UK Bribery Act and the US Foreign Corrupt Practices Act, and provides 

guidance about what constitutes a bribe and prohibits giving or receiving 

any excessive or improper gifts and hospitality. Any policy breaches can 

lead to dismissal or termination of contract.

Click here to read our Code of Conduct:  

vodafone.com/code-of-conduct

Facilitation payments are strictly prohibited and our employees are 

provided with practical training and guidance on how to respond to 

demands for facilitation payments. The only exception is when an 

employee’s personal safety is at risk. In such circumstances, when a 

payment under duress is made, the incident must be reported as soon 

as possible afterwards.

To support our approach, Vodafone is also a member of Transparency 

International UK’s Business Integrity Forum. 

Governance and risk assessment 

Our Chief Executive and Executive Committee oversee our efforts to 

prevent bribery. They are supported by local market Chief Executive 

Officers, who are responsible for ensuring that our anti-bribery 

programme is implemented effectively in their local market. They 

in turn are supported by local specialists and by a dedicated Group 

team that is solely focused on anti-bribery policy and compliance. The 

Risk and Compliance Committee assists the Executive Committee in 

fulfilling duties with regards to risk management and policy compliance. 

As part of our anti-bribery programme, every Vodafone business must 

adhere to minimum global standards, which include: 

 – Ensuring there is a due diligence process for suppliers and business 

partners at the start of the business relationship; 

 – Completion of the global e-learning training for all employees, as well 

as tailored training for higher risk teams; and

 – Using Vodafone’s global online gift and hospitality registration platform, 

as well as ensuring there is a process for approving local sponsorships 

and charitable contributions. 

The risks we face evolve constantly but broadly fall into the areas 

summarised in the table below, which outlines the principal risk categories 

and the mitigation measures adopted. 

Strategic report

Governance

Financials

Other information

57

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Risk

Response

Operating 
in high-risk 
markets

Business 
acquisition 
and 
integration

Spectrum  
licensing

Building and 
upgrading 
networks

Working with  
third parties

We undertake biennial risk assessments in each of our 
local operating companies and at Group, so we can 
understand and limit our exposure to risk.

Anti-bribery pre and post acquisition due diligence is 
carried out on a target company. Red flags identified 
during the due diligence process are reviewed and 
assessed. Following acquisition, we implement our 
anti-bribery programme.

To reduce the risk of attempted bribery, a specialist 
spectrum policy team oversees our participation in 
all negotiations and auctions. We provide appropriate 
training and guidance for employees who interact with 
government officials on spectrum matters.

Our anti-bribery policy makes it clear that we never 
offer any form of inducement to secure a permit, lease or 
access to a site. We regularly remind all employees and 
contractors in network roles of this prohibition, through 
tailored training sessions and communications.

Suppliers and other relevant third parties working for or 
on behalf of Vodafone, must comply with the principles 
set out in our Code of Conduct and Code of Ethical 
Purchasing, as well as have programmes in place to ensure 
suppliers’ employees and contractors are aware of these 
policies. Third-party due diligence is completed at the 
start of our business relationship with suppliers, other 
third parties and partners. Through their contracts with 
us, our suppliers, partners and other third parties make a 
commitment to implement and maintain proportionate 
and effective anti-bribery compliance measures. 

We regularly remind current suppliers of our policy 
requirements and complete detailed compliance 
assessments across a sample of higher-risk and 
higher-value suppliers. Select high-risk third parties are 
trained to ensure awareness of our zero-tolerance policy.

Winning and 
retaining 
business

We provide targeted training for our Vodafone Business 
and Partner Markets sales teams. In addition, we also 
maintain and monitor a global register of gifts and 
hospitality to ensure that inappropriate offers are 
not accepted or extended by our employees.

Engaging employees to raise awareness of bribery risk 
We run a multi-channel high-profile global communications programme, 
‘Doing What’s Right’, to engage with employees and raise awareness and 
understanding of the policy. The ‘Doing What’s Right’ programme features 
e-learning training, including a specific anti-bribery module. The latest 
anti-bribery module, DWR 3.0, was launched in September 2021 and 
is a video-based module requiring employees to identify risks they see 
playing out in the conversations on screen. Currently approximately 80% 
of the employees that were assigned the training have completed it and 
the training has received a five star rating from employees. For higher-risk 
employees, additional tailored training programmes are used to cover 
relevant scenarios for those employees.

Assurance
Implementation of the anti-bribery policy is monitored regularly in 
all local markets as part of the annual Group assurance process, which 
reviews key anti-bribery controls. Due to the challenging travel conditions 
during the year, self-assessments and quality reviews were undertaken 
instead of local market visits in Egypt, Lesotho, Vodafone Procurement 
Company and Vodafone Roaming Services. We also conducted a 
thematic review across the key areas of high-risk sales intermediaries 
and representatives, and provided training to high-risk employees in 
Czech Republic, Ireland, Portugal and Romania. Further to this, Internal 
Audit completed audits of the anti-bribery programme in a number of 
local markets in Europe and Africa.

The reviews demonstrate good implementation of the anti-bribery 
programme. Some areas for improvement relating to third-party risk 
management and training of high-risk employees were identified and 
appropriate action plans to improve the control environment were put 
in place. 

External assurance 
KPMG LLP has provided independent limited assurance over selected data within our ESG Addendum, using the assurance standard ISAE (UK) 3000, 
and for selected Greenhouse Gas Data, ISAE 3410. KPMG has issued an unqualified opinion over the selected data and their full assurance statement, 
along with the reporting criteria, is available on our website at investors.vodafone.com/esgaddendum. 

The data subject to KPMG LLP’s assurance is detailed below;

Pillar
Inclusion for All

Planet

Digital Society

Metric
Percentage of women in management and senior leadership roles
Number of M-Pesa customers
4G population coverage 
Total Scope 1 emissions
Total Scope 2 emissions (location-based) 
Total Scope 2 emissions (market-based) 
Total GHG emissions: Scope 1 and Scope 2 (location-based) 
Total GHG emissions: Scope 1 and Scope 2 (market-based) 
Percentage of total purchased electricity that comes from renewable sources
Scope 3 emissions (air travel)
Total emissions avoided as a consequence of IoT technologies and services 
Number of unique users accessing Vodafone’s V-Hub service (cumulative)

Unit
%
million
%
million tonnes CO2e
million tonnes CO2e
million tonnes CO2e
million tonnes CO2e
million tonnes CO2e
%
million tonnes CO2e
million tonnes CO2e
million

2022
32
52.4
81.6
0.28
1.98
0.82
2.26
1.09
77
0.003
15.6
3.6

Page
39
37
37
42
–
42
–
42
42
–
43
44

With the exception of the metrics outlined above, the information contained within the purpose and responsible business sections (pages 34 to 58) 
has not been independently verified or assured. All the information included within these pages, including the metrics outlined in the table above, 
has been taken from sources which we deem reliable. While all reasonable care has been taken to ensure the accuracy of the data, Vodafone has not 
arranged for independent verification of the data with respect to its accuracy or completeness. Our ESG Addendum includes further information with 
regard to methodologies for certain metrics.

58

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Non-Financial information

Non-financial information statement
The table below outlines where the key content requirements of the non-financial information statement can be found within this document 
(as required by sections 414CA and 414CB of the Companies Act 2006).

Vodafone’s sustainable business reporting also follows other international reporting frameworks, including the Global Reporting Initiative, 
the SASB Standards, CDP and GHG Reporting Protocol.

Click to download our ESG Addendum: 
investors.vodafone.com/esgaddendum

Click to read our SASB disclosures: 
investors.vodafone.com/sasb

Reporting requirement

Environmental matters

Employees

Social and community matters

Human rights

Anti-bribery and corruption

Policy embedding, due diligence and outcomes

Description of principal risks and impact  
of business activity

Description of business model

Non-financial key performance indicators

Vodafone policies and approach

Section within Annual Report

Page(s)

Planet performance

Climate change risk

Code of Conduct

Planet

Risk management

Responsible business and  
anti-bribery and corruption

Occupational health and safety

Health and safety

Diversity and inclusion

Workplace equality

Driving positive societal  
transformation performance

Stakeholder engagement

Mobiles, masts and health

Human rights approach 

Inclusion for All

Digital Society

Stakeholder engagement

Mobiles, masts and health

Human rights

Code of Ethical Purchasing

Responsible supply chain

Modern Slavery Statement

Responsible supply chain 

Code of Conduct

Anti-bribery policy

Speak Up process

Responsible business

Anti-bribery and corruption

Responsible business

Purpose, sustainability and  
responsible business

Risk management

Risk management

Business model

Financial and non-financial performance

Purpose, sustainability and  
responsible business 

41-44

59-67

47, 56

52-53

38-40

36-40

44-45

14-15

53-54

54-55

55

55

47

56

47

36-57

59-67

53-67

10

4-5

36-57

UK Streamlined Energy and Carbon Reporting (‘SECR’)
In accordance with SECR requirements, this provides a summary of GHG emissions and energy data for Vodafone UK, in comparison with 
global performance.

Scope 1 GHG emissions (million tonnes CO2e)
Scope 2 market-based GHG emissions (million tonnes CO2e)
Scope 2 location-based GHG emissions (million tonnes CO2e)
GHG emissions per EUR million of revenue (tonnes of CO2e)
Total energy consumption (GWh)

Group 
(excluding  
Vodafone UK)
0.26
0.78
1.85
26.77
5,261

Vodafone UK % 
proportion of 
Group data
4
4
7
–
13

Vodafone UK
0.01
0.03
0.13
7.35
664

58

Vodafone Group Plc   

Annual Report 2022

Non-Financial information

Non-financial information statement

The table below outlines where the key content requirements of the non-financial information statement can be found within this document 

(as required by sections 414CA and 414CB of the Companies Act 2006).

Vodafone’s sustainable business reporting also follows other international reporting frameworks, including the Global Reporting Initiative, 

the SASB Standards, CDP and GHG Reporting Protocol.

Click to download our ESG Addendum: 

investors.vodafone.com/esgaddendum

Click to read our SASB disclosures: 

investors.vodafone.com/sasb

Vodafone policies and approach

Section within Annual Report

Page(s)

Reporting requirement

Environmental matters

Employees

Social and community matters

Human rights

Anti-bribery and corruption

Policy embedding, due diligence and outcomes

Description of principal risks and impact  

of business activity

Description of business model

Non-financial key performance indicators

Planet performance

Climate change risk

Code of Conduct

Driving positive societal  

transformation performance

Stakeholder engagement

Mobiles, masts and health

Human rights approach 

Code of Conduct

Anti-bribery policy

Speak Up process

Occupational health and safety

Health and safety

Diversity and inclusion

Workplace equality

Code of Ethical Purchasing

Responsible supply chain

Modern Slavery Statement

Responsible supply chain 

Planet

Risk management

Responsible business and  

anti-bribery and corruption

Inclusion for All

Digital Society

Stakeholder engagement

Mobiles, masts and health

Human rights

Responsible business

Anti-bribery and corruption

Responsible business

Purpose, sustainability and  

responsible business

Risk management

Risk management

Business model

Financial and non-financial performance

Purpose, sustainability and  

responsible business 

41-44

59-67

47, 56

52-53

38-40

36-40

44-45

14-15

53-54

54-55

55

55

47

56

47

36-57

59-67

53-67

10

4-5

36-57

UK Streamlined Energy and Carbon Reporting (‘SECR’)

In accordance with SECR requirements, this provides a summary of GHG emissions and energy data for Vodafone UK, in comparison with 

global performance.

Strategic report

Governance

Financials

Other information

59

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Risk management
Managing uncertainty  
in our business
Managing risks and uncertainties is an integral part 
of successfully executing our strategic objectives 
and delivering our long-term success. Risks are not 
static and as the environment changes, so do risks 
– some diminish or increase, while new risks appear. 

Identifying our risks
The objective of the risk management function is to make risk meaningful 
and relevant to the delivery of the Vodafone strategy, acting as an enabler 
that helps make informed decisions across both the Group and our 
local markets.

We take an end-to-end approach to risk management within Vodafone. 
We start by identifying and assessing risks which could affect the local 
strategy and operations in all local markets and Group entities. A consolidated 
list of these risks is then presented to a selection of Group senior leaders 
and executives, alongside the outputs from our external risk scanning 
exercise. Applying a Group-wide perspective, these executives evaluate 
and determine the top risks warranting further exploration. The proposed 
principal risks (pages 60 to 63), emerging risks and risk watchlist (page 64) 
are agreed by our Executive Committee (‘ExCo’) before being submitted 
to the Audit and Risk Committee and the Board for scrutiny and approval.

Overview of risk governance structure

Managing our risks
We assign each of our risks to a category (strategic, operational or 
financial – see next page) and identify the source of the threat (internal 
or external). This approach enables a better understanding of how we 
should treat the risk and provide the right level of oversight and assurance. 
Executive risk owners are accountable for confirming adequate controls 
are in place and that the necessary treatment plans are implemented 
to bring the risk within an acceptable tolerance level. We continue 
to monitor the status of our risk treatment plans across the year 
and perform in-depth reviews of our risks which are presented to 
the relevant oversight committees. 

Read more about the Audit and Risk Committee 
on pages 83 to 88

We also develop severe but plausible scenarios for each principal risk, 
which provide additional insights into possible threats and enable a 
better risk treatment strategy. Scenarios are also used for the purpose 
of assessing our viability.

Read more about our viability statement 
on page 65

The diagram below shows a simplified, high-level governance structure 
for risk management.

Scope 1 GHG emissions (million tonnes CO2e)

Scope 2 market-based GHG emissions (million tonnes CO2e)

Scope 2 location-based GHG emissions (million tonnes CO2e)

GHG emissions per EUR million of revenue (tonnes of CO2e)

Total energy consumption (GWh)

Vodafone UK)

Vodafone UK

Vodafone UK % 

proportion of 

Group data

Group 

(excluding  

0.26

0.78

1.85

26.77

5,261

0.01

0.03

0.13

7.35

664

4

4

7

–

13

Vodafone Group

Local markets or 
Group entities

Board/Audit and Risk Committee
 – Provide oversight for the Vodafone Group
 – Discuss, challenge and make a robust assessment of principal and emerging risks
 – Ensure appropriate risk culture is embedded throughout the organisation

Risk and Compliance  
Committee 
 – Reviews principal, 
watchlist and 
emerging risks

 – Reviews 

effectiveness of 
risk management 
across the Group

Group risk team
 – Responsible for the 

application of the global risk 
management framework
 – Supports the Board/ExCo 

by creating programmes to 
strengthen our risk culture

Group risk owners 
 – ExCo risk owners 

have responsibility 
for management 
of the risk assigned 
to them

 – Senior executive risk 
champions identify 
and implement 
mitigating actions

Assurance

Business assurance 
functions
Review and provide 
assurance over business 
controls for the Group 
and local markets

Internal Audit
Supports the Audit 
and Risk Committee 
in reviewing the 
effectiveness of the 
global risk management 
framework and 
management of 
individual risks

Local oversight committees
Provide oversight for the local risk management programme

Local market CEOs
Set local objectives, identify priority risks and align tolerance levels with the 
Vodafone Group guidance

Local risk owners
Senior managers in local management teams are responsible for local risks and the 
local risk programme to manage, measure, monitor and report on the risks

Local risk managers
Contact point for each market/entity on risk, facilitate all activities as defined by the 
global risk management framework

60

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Risk management (continued)

Risk categorisation and interdependencies

Principal risks

By analysing the correlation between risks, we can identify those that have the potential to 
impact or increase other risks and ensure they are weighted appropriately.

Cyber threat

This exercise also informs our scenario analysis, particularly the combined scenario used in the 
long-term viability statement. 

Read more about our viability statement  
on page 65

Description
An external attack, insider threat or supplier 
breach could cause service interruption or 
confidential data breaches.

Strategic transformation

Strategic
Risks affecting the execution of our strategy:
A Adverse political and policy environment
B
C Disintermediation
D Infrastructure competitiveness 
E
F

Portfolio transformation
Adverse market conditions 

Financial
Risk related to our financial status, standing and continued growth:
G Adverse changes in macroeconomic conditions

Operational
Risks impacting our operations:
H Cyber threat
I
J

Supply chain disruption 
Technology resilience and future readiness

Risk order is based on the category and not risk ranking

Strategic

A

E

C

F

B

D

I

H

O

p

e

r

a

t
i

o

n

a

l

J

G

Financia l

Key: 

  External 

  Internal 

  Bidirectional 

  Unidirectional 

Year-on-year risk ranking movement

Our strategy

Risk ranking 
movement

Risk owner

Group Technology Officer

Our strategy

Mitigation activities
We have a risk-based approach to managing 
cyber security. We actively identify risks and 
threats, design layers of control and implement 
controls across all parts of the Group. The 
approach balances controls that prevent the 
majority of attacks, detect events and respond 
quickly to reduce harm.

Scenario
Each year we model a severe but plausible 
scenario. These have included attacks on core 
infrastructure, a bulk data breach and loss of 
major customer facing systems. We perform 
regular cyber crisis simulations with senior 
management in our markets and Group 
functions using a tailored set of scenarios.

Emerging threats
Cyber risk is constantly evolving in line with 
technological and geopolitical developments. 
We anticipate threats will continue from existing 
sources, but also evolve in areas such as 5G, IoT, 
vendor software integrity, quantum computing 
and the use of AI and machine learning.

Read more about cyber and an 
incident that affected Portugal 
on pages 49 to 51

Increasing

Decreasing

No change

NEW

New risk

Customer commitments

Enabling strategies

Best connectivity products & services

Simplified & most efficient operator 

Leading innovation in digital services

Social contract shaping digital society

Outstanding digital experiences

Leading gigabit networks

60

Vodafone Group Plc   

Annual Report 2022

Risk management (continued)

Strategic report

Governance

Financials

Other information

61

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Risk categorisation and interdependencies

Principal risks

By analysing the correlation between risks, we can identify those that have the potential to 

impact or increase other risks and ensure they are weighted appropriately.

Cyber threat

This exercise also informs our scenario analysis, particularly the combined scenario used in the 

Supply chain disruption

Description
Disruption in our supply chain could mean that 
we are unable to execute our strategic plans, 
resulting in increased cost and reduced choice 
as well as service quality.

Adverse political and  
policy environment

Description
An adverse political and policy environment 
could impact our strategy and result 
in increased costs, create competitive 
disadvantage or have negative impact 
on our return on capital employed. 

Strategic transformation

Description
Failure to effectively execute the 
transformational activities to deliver on 
our strategy could result in loss of business 
value and/or additional cost. 

Risk ranking 
movement

NEW

Risk ranking 
movement

Risk ranking 
movement

Risk owner

Group Technology Officer

Risk owner

Chief Financial Officer

Risk owner

Chief External and  
Corporate Affairs Officer/ 
Chief Financial Officer

Risk owner

Chief Commercial Officer/ 
Chief Human Resources Officer

Our strategy

Our strategy

Our strategy

Mitigation activities
We actively address issues openly with 
policy makers and regulatory authorities to 
find mutually acceptable ways forward. As 
a last resort we uphold our rights through 
legal means.

Scenario
Exposure to additional liabilities and 
reputational damage, triggered by 
policy maker and/or regulatory authority 
interventions, or if tax laws were to adversely 
change in the markets in which we operate.

Emerging threats
Regulations are becoming geographically 
more diverse and fragmented with increases 
in protectionist behaviours, re-emergence 
of preference for national champions, tax 
increases and heightened demands from 
an ESG perspective.

Mitigation activities
We have specialist teams executing our 
organisational and digital transformation 
activities. We have robust investment and 
governance structures in place, such as our 
Digital Steering Committee and Global Product 
Board, dedicated to steering the transformation 
efforts and ensuring we execute at scale. We 
have also established our Products Operating 
Model to transform our global product 
management approach. 

Scenario
The inability to achieve the expected benefits 
through transformation activities whilst evolving 
to a new generation connectivity and digital 
services provider for Europe and Africa.

Emerging threats
The increased pace of change in the 
organisation means we have to monitor 
and maintain the required culture and 
skillset to support our transformational 
initiatives. Competitors in the new service 
categories are digital native, so transforming 
our agile delivery capabilities will be critical. 
Externally, as customer behaviours and their 
preferences change, we might have to adapt 
our transformation programmes accordingly. 

Mitigation activities
We are closely monitoring the evolution of 
the geopolitical environment. This enables 
us to respond to emerging challenges 
and to comply with regulations, economic 
sanctions and trade rulings. We also mitigate 
our exposure through having multi-year 
contracts with key suppliers, forecasting and 
forward ordering our inventory requirements 
in anticipation of extended lead-times as 
well as continuing to execute our logistics 
optimisation strategy.

Scenario
Political decisions or environmental disasters 
affecting our ability to use equipment from 
specific vendors could cause trade and supply 
chain disruptions.

Emerging threats
We are reliant on a number of key suppliers, 
capable of providing infrastructure needed 
to run our network or products needed to sell 
to our customers, who in turn require critical 
components such as chipsets, which could be 
adversely impacted by global supply disruption 
factors. Changes in political landscape, outside 
of Vodafone’s control, for example, between 
US and China or long-term impacts from 
the war in Ukraine may significantly impact 
upgrading and maintaining our network or 
impact product availability when requested 
by our customers. Disruption may lead to an 
increase in our costs from areas such as higher 
raw material prices, energy and shipping costs.

Year-on-year risk ranking movement

Our strategy

Year-on-year risk ranking movement

Our strategy

Increasing

Decreasing

No change

NEW

New risk

Customer commitments

Enabling strategies

Best connectivity products & services

Simplified & most efficient operator 

Leading innovation in digital services

Social contract shaping digital society

Outstanding digital experiences

Leading gigabit networks

Increasing

Decreasing

No change

NEW

New risk

Customer commitments

Enabling strategies

Best connectivity products & services

Simplified & most efficient operator 

Leading innovation in digital services

Social contract shaping digital society

Outstanding digital experiences

Leading gigabit networks

long-term viability statement. 

Read more about our viability statement  

on page 65

Strategic

Risks affecting the execution of our strategy:

A Adverse political and policy environment

B

Strategic transformation

C Disintermediation

D Infrastructure competitiveness 

E

F

Portfolio transformation

Adverse market conditions 

Financial

Risk related to our financial status, standing and continued growth:

G Adverse changes in macroeconomic conditions

Operational

Risks impacting our operations:

H Cyber threat

Supply chain disruption 

I

J

Technology resilience and future readiness

Risk order is based on the category and not risk ranking

Strategic

A

E

C

F

B

D

I

H

O

p

e

r

a

t

i

o

n

a

l

J

G

Financia l

Key: 

  External 

  Internal 

  Bidirectional 

  Unidirectional 

Description

An external attack, insider threat or supplier 

breach could cause service interruption or 

confidential data breaches.

Risk ranking 

movement

Our strategy

Mitigation activities

We have a risk-based approach to managing 

cyber security. We actively identify risks and 

threats, design layers of control and implement 

controls across all parts of the Group. The 

approach balances controls that prevent the 

majority of attacks, detect events and respond 

quickly to reduce harm.

Scenario

Each year we model a severe but plausible 

scenario. These have included attacks on core 

infrastructure, a bulk data breach and loss of 

major customer facing systems. We perform 

regular cyber crisis simulations with senior 

management in our markets and Group 

functions using a tailored set of scenarios.

Emerging threats

Cyber risk is constantly evolving in line with 

technological and geopolitical developments. 

We anticipate threats will continue from existing 

sources, but also evolve in areas such as 5G, IoT, 

vendor software integrity, quantum computing 

and the use of AI and machine learning.

Read more about cyber and an 

incident that affected Portugal 

on pages 49 to 51

62

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Risk management (continued)

Disintermediation

Description
Failure to effectively respond to threats from 
emerging technology or disruptive business 
models could lead to a loss of customer 
relevance, market share and new/existing 
revenue streams.

Adverse changes in  
macroeconomic conditions

Description
Adverse changes to economic conditions 
could result in reduced customer spending, 
higher interest rates, adverse inflation, or 
foreign exchange rates. Adverse conditions 
could also lead to limited debt refinancing 
options and/or increase in costs.

Infrastructure competitiveness

Description
Failure to meet customers’ expectations 
with best available broadband technology in 
our fixed and mobile networks could lead to 
loss of revenue.

Risk ranking 
movement

Risk ranking 
movement

Risk ranking 
movement

NEW

Risk owner

Chief Commercial Officer/ 
CEO Vodafone Business

Risk owner

Chief Financial Officer

Risk owner

Group Technology Officer

Our strategy

Our strategy

Our strategy

Mitigation activities
We continually strive to introduce innovative 
propositions and services which enable us 
to deepen customer engagement beyond 
connectivity. We are focused on simplifying 
our product portfolio, building capabilities and 
partnering to create value beyond connectivity, 
improving our operating model and processes, 
and accelerating our digital transformation, in 
order to offer the best customer experience.

Scenario
Large technology players invest in products 
impacting our customer relationships, 
cannibalising existing revenues and limiting 
future growth opportunities in digital services 
in Vodafone Business.

Emerging threats
Emerging risks span both Consumer and 
Business segments. In the Consumer segment, 
the growing choice of communication solutions 
could threaten our core business, while streaming 
services could threaten our TV business. In the 
Business segment, large technology players 
could attempt to move further along the 
telecommunication sector’s value chain.

Mitigation activities
We have a relatively resilient business model. 
Our offers are competitive in the markets 
in which we operate. We are supporting our 
business customers’ efficiencies through our 
innovative products. We have a long average 
life of debt which minimises refinancing 
requirements, and the vast majority of our 
interest costs are fixed.

Scenario
A severe contraction in economic activity leads 
to lower consumer spending and lower cash 
flow generation for the Group and disruption 
in global financial markets impacts our ability 
to refinance debt obligations as they fall due.

Emerging threats
Because this is an externally driven risk, the 
threat environment is continually changing. 
External factors such as the war in Ukraine or 
a potential sovereign debt crisis could have 
future impacts on economic activity across our 
markets. The financial markets are currently 
experiencing high levels of volatility, and both 
sovereign debt and inflation have reached 
record levels. These could lead to a significant 
change in the availability and cost of capital. 

Mitigation activities
Our Tech2025 Strategy incorporates fixed 
and mobile network evolution steps to enhance 
broadband coverage and network performance. 
In collaboration with our strategic suppliers, 
we are testing and deploying new technologies 
which provide higher connection throughput, 
lower latency and increased capacity.

Scenario
Competitors target our customers by 
overbuilding our fixed connectivity network 
or accelerating their deployment of 5G mobile 
connectivity network or data usage growth 
accelerates, requiring us to accelerate the 
rate of investment or become uncompetitive 
through underinvesting

Emerging threats
New and emerging applications require not 
just low latency but also low jitter (no variation 
in latency). High-end gaming, Augmented 
reality/Virtual reality and future Metaverse 
applications using holographic displays 
and haptic feedback sensors for immersive 
experiences may require higher upstream 
speeds with low latency and low jitter which 
is a challenge today for both fixed and 
mobile networks.

Year-on-year risk ranking movement

Our strategy

Increasing

Decreasing

No change

NEW

New risk

Customer commitments

Enabling strategies

Best connectivity products & services

Simplified & most efficient operator 

Leading innovation in digital services

Social contract shaping digital society

Outstanding digital experiences

Leading gigabit networks

62

Vodafone Group Plc   

Annual Report 2022

Risk management (continued)

Strategic report

Governance

Financials

Other information

63

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Disintermediation

Description

Failure to effectively respond to threats from 

emerging technology or disruptive business 

models could lead to a loss of customer 

relevance, market share and new/existing 

revenue streams.

Adverse changes in  

macroeconomic conditions

Description

Adverse changes to economic conditions 

could result in reduced customer spending, 

higher interest rates, adverse inflation, or 

foreign exchange rates. Adverse conditions 

could also lead to limited debt refinancing 

options and/or increase in costs.

Infrastructure competitiveness

Portfolio transformation

Adverse market conditions

Description

Failure to meet customers’ expectations 

with best available broadband technology in 

our fixed and mobile networks could lead to 

loss of revenue.

Description
Failure to effectively execute on plans to 
transform and shape the portfolio could result 
in failure to deliver growth in revenue and 
improved returns. 

Description
Increasing competition could lead to price 
wars, reduced margins, loss of market share 
and/or damage to market value.

Technology resilience  
and future readiness 

Description
Network, IT or platform outages and/or 
any delays delivering our IT modernisation 
programme could lead to dissatisfied 
customers and/or impact revenue. 

Risk ranking 

movement

Risk ranking 

movement

Risk ranking 

movement

NEW

Risk ranking 
movement

NEW

Risk ranking 
movement

Risk ranking 
movement

NEW

Risk owner

Chief Commercial Officer/ 

Risk owner

Chief Financial Officer

Risk owner

Group Technology Officer

CEO Vodafone Business

Risk owner

Chief Executive/ 
Chief Financial Officer

Risk owner

Chief Commercial Officer

Risk owner

Group Technology Officer

Our strategy

Our strategy

Our strategy

Our strategy

Our strategy

Our strategy

Mitigation activities

Mitigation activities

Mitigation activities

We continually strive to introduce innovative 

We have a relatively resilient business model. 

Our Tech2025 Strategy incorporates fixed 

propositions and services which enable us 

to deepen customer engagement beyond 

connectivity. We are focused on simplifying 

Our offers are competitive in the markets 

in which we operate. We are supporting our 

business customers’ efficiencies through our 

our product portfolio, building capabilities and 

innovative products. We have a long average 

partnering to create value beyond connectivity, 

life of debt which minimises refinancing 

and mobile network evolution steps to enhance 

broadband coverage and network performance. 

In collaboration with our strategic suppliers, 

we are testing and deploying new technologies 

which provide higher connection throughput, 

improving our operating model and processes, 

requirements, and the vast majority of our 

lower latency and increased capacity.

and accelerating our digital transformation, in 

interest costs are fixed.

order to offer the best customer experience.

Scenario

Large technology players invest in products 

impacting our customer relationships, 

cannibalising existing revenues and limiting 

Scenario

Scenario

Competitors target our customers by 

A severe contraction in economic activity leads 

overbuilding our fixed connectivity network 

to lower consumer spending and lower cash 

flow generation for the Group and disruption 

in global financial markets impacts our ability 

or accelerating their deployment of 5G mobile 

connectivity network or data usage growth 

accelerates, requiring us to accelerate the 

future growth opportunities in digital services 

to refinance debt obligations as they fall due.

rate of investment or become uncompetitive 

in Vodafone Business.

Emerging threats

Emerging risks span both Consumer and 

Emerging threats

Because this is an externally driven risk, the 

threat environment is continually changing. 

through underinvesting

Emerging threats

New and emerging applications require not 

Business segments. In the Consumer segment, 

External factors such as the war in Ukraine or 

just low latency but also low jitter (no variation 

the growing choice of communication solutions 

a potential sovereign debt crisis could have 

in latency). High-end gaming, Augmented 

could threaten our core business, while streaming 

future impacts on economic activity across our 

reality/Virtual reality and future Metaverse 

services could threaten our TV business. In the 

markets. The financial markets are currently 

applications using holographic displays 

Business segment, large technology players 

experiencing high levels of volatility, and both 

and haptic feedback sensors for immersive 

could attempt to move further along the 

telecommunication sector’s value chain.

sovereign debt and inflation have reached 

experiences may require higher upstream 

record levels. These could lead to a significant 

speeds with low latency and low jitter which 

change in the availability and cost of capital. 

is a challenge today for both fixed and 

mobile networks.

Mitigation activities
We monitor and pursue opportunities to 
optimise our portfolio to deliver value for our 
shareholders and improve returns. We actively 
assess opportunities to, i) generate and realise 
value from our assets, ii) deliver value accretive 
in-market consolidation to deliver sustainable 
market structures, iii) streamline and simplify 
our portfolio.

Scenario
We are not an active participant of in-market 
consolidation in key markets and do not 
benefit from the resulting synergies.

Emerging threats
Regulatory approach to in-market 
consolidation may not change in the 
direction expected, limiting opportunities 
for value accretive in-market consolidation. 
The cost of financing transactions could also 
be impeded by a higher cost of capital with 
the current inflationary environment resulting 
in increased interest rates. 

Mitigation activities
We closely monitor the competitive 
environment in all markets and react 
accordingly to consumer and business 
needs. In many consumer markets, we have 
launched ‘second’ brands in order to compete 
effectively and efficiently in the value segment. 
Additionally, we evolve our offers and tariff 
plans and aim to provide a differentiated 
customer experience.

Scenario
Aggressive pricing, accelerated customer 
losses to aggressive low value players on 
mobile and fixed, and disruptive new market 
entrants in key European markets result in 
greater customer churn and pricing pressures 
impacting our financial position.

Emerging threats
While emerging threats often depend 
on individual market structures and the 
competitive landscape, external factors such as 
the war in Ukraine and the pandemic present 
common global trends. The global sanctions, 
global energy prices, and record high inflation 
levels could potentially threaten disposable 
income available for connectivity.

Mitigation activities
Recovery targets are set for critical assets 
to limit the impact of service outages. 
A global policy outlines the controls 
required to ensure that technology 
services are resilient and in alignment 
with these targets. We identify the risks for 
the relevant IT programmes to determine 
whether they are being effectively mitigated. 
Where gaps are identified, recommendations 
for mitigation are raised and the programmes 
are effectively de-risked.

Scenario
A major outage in a critical data centre could 
reduce service to customers, affecting revenue 
and reputation.

Emerging threats
Extreme weather events may increase the 
likelihood or frequency of technology failure. 
Additionally, deliberate attacks on national 
critical infrastructure could increase during 
war or volatile periods. For IT transformation 
the increasing pace of change of customer 
needs and the market environment may 
have an impact on the scope and timeliness 
of the transformation programmes, thereby 
increasing the likelihood that they do not 
deliver the benefits they set out to achieve.

Year-on-year risk ranking movement

Our strategy

Year-on-year risk ranking movement

Our strategy

Increasing

Decreasing

No change

NEW

New risk

Customer commitments

Enabling strategies

Best connectivity products & services

Simplified & most efficient operator 

Leading innovation in digital services

Social contract shaping digital society

Outstanding digital experiences

Leading gigabit networks

Increasing

Decreasing

No change

NEW

New risk

Customer commitments

Enabling strategies

Best connectivity products & services

Simplified & most efficient operator 

Leading innovation in digital services

Social contract shaping digital society

Outstanding digital experiences

Leading gigabit networks

64

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Risk management (continued)

Emerging risks
We face a number of uncertainties where an emerging risk may 
potentially impact us in the longer term. In some cases, there may be 
insufficient information to understand the likelihood, impact or velocity 
of the risk. We also might not be able to fully define a mitigation plan 
until we have a better understanding of the threat. 

We continue to identify new emerging risk trends, using the input from 
analysis of the external environment. Furthermore, we have strengthened 
the identification process by involving our functional experts and our 
global risk community in this emerging risk scanning exercise.

Once the emerging risks are prioritised by the functional experts, scenarios 
are created to assist in the analysis of each risk. These emerging risks and 
scenarios are provided to the Risk and Compliance Committee and the 
Audit and Risk Committee for further scrutiny.

During the year, three additional emerging risks were added to our list:

 – Inflation (beyond a three-year period); 
 – Generation Z as customers; and 
 – Disintermediation (beyond a three-year period).

Macro factors affecting the risk profile
We continue to closely monitor the ongoing effects on the economy 
and operations brought on by the turmoil from the COVID-19 pandemic. 
We continue to implement treatment plans throughout our business to 
reduce the impact. 

Given that the current geopolitical environment is evolving and continues 
to develop we continue to consider the consequential impacts for the 
Group and its operations. Multiple scenarios have been evaluated to 
identify consequential risks and what management actions would 
be required. 

Read more in the mega trends section 
on pages 12 and 13

Strengthening our framework
We continue to enhance and embed the global risk management 
framework which aims to mature our process. This improves consistency 
across the markets where we operate and provides the appropriate level 
of oversight for the different risk types.

Over the course of the year, we have:

 – Improved our process for the identification and assessment of 

emerging risks (see section above);

 – Updated our approach in determining risk tolerance and the process 

to manage risks which are outside of our tolerance level; 

 – Increased the frequency of reporting to our governance committees 
using a more agile approach, so that risks can be better monitored 
and appropriate treatment actions can be implemented; and

 – Continued to align with the TCFD recommendations for  

climate-related risks and opportunities.

Key changes to our principal risks: 
 – The scope of the Strategic transformation principal risk has 

been clarified to focus on sub-risks that are more within our control 
internally. We have included product innovation and delivery as a 
sub-risk, which was previously reported in the Disintermediation 
principal risk. The Portfolio transformation element has been 
removed and now forms a standalone risk.

 – A new risk Supply chain disruption has been introduced. This risk 
expands on the geopolitical elements, (previously covered within 
Geopolitical risk in supply chain principal risk) and covers a broader 
range of supply chain risks.

 – Technology failure has been combined with IT transformation in a 

new risk Technology resilience and future readiness.

 – Global economic disruption has been renamed Adverse changes 

in macroeconomic conditions. The risk includes inflation, 
interest rates and exchange rates, in addition to liquidity and market 
access which were included in previous years. 

 – A new risk, Infrastructure competitiveness, was included as a 

principal risk.

 – Legal and regulatory compliance has been removed from 
the principal risk list, however, it will still be tracked through our 
risk watchlist (see section below).

Watchlist risks
Our watchlist risk process enables us to monitor material risks to 
Vodafone Group which fall outside of our top principal risks list. 
These include, but are not limited to: 

Legal compliance
The legal compliance risk is made up of multiple sub-risks (sanctions and 
trade controls, competition law, anti-bribery and anti-money laundering). 
Controls are in place to monitor and manage these risks and for 
compliance with the relevant regulations and legislation.

Read more about ‘Doing What’s Right’ training 
on page 47

Data management and privacy
As data volumes continue to grow and regulatory and customer scrutiny 
increases, it is important that we manage our privacy risks effectively. 

Read more about privacy  
on pages 47 to 49

Electromagnetic field (‘EMF’)
The health and safety of our customers and the wider public has always 
been, and continues to be, a priority for us. We know that some people are 
concerned about whether there are risks to health from mobile phones 
and radio masts. We refer to the current body of scientific evidence so 
that the services and products we provide are within prescribed safety 
limits and adhere to all relevant standards and national laws.

Read more about EMF  
on page 53

Climate change
As part of our commitment to operate ethically and sustainably, we are 
dedicated to understanding climate-related risks and opportunities and 
embedding responses to these into our business strategy and operations. 

Read more about the Task Force on Climate-related 
Financial Disclosures (‘TCFD’) on pages 66 to 67

64

Vodafone Group Plc   

Annual Report 2022

Risk management (continued)

Strategic report

Governance

Financials

Other information

65

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Key changes to our principal risks: 

 – The scope of the Strategic transformation principal risk has 

been clarified to focus on sub-risks that are more within our control 

internally. We have included product innovation and delivery as a 

sub-risk, which was previously reported in the Disintermediation 

principal risk. The Portfolio transformation element has been 

removed and now forms a standalone risk.

 – A new risk Supply chain disruption has been introduced. This risk 

expands on the geopolitical elements, (previously covered within 

Geopolitical risk in supply chain principal risk) and covers a broader 

range of supply chain risks.

 – Technology failure has been combined with IT transformation in a 

new risk Technology resilience and future readiness.

Emerging risks

We face a number of uncertainties where an emerging risk may 

potentially impact us in the longer term. In some cases, there may be 

insufficient information to understand the likelihood, impact or velocity 

of the risk. We also might not be able to fully define a mitigation plan 

until we have a better understanding of the threat. 

We continue to identify new emerging risk trends, using the input from 

analysis of the external environment. Furthermore, we have strengthened 

the identification process by involving our functional experts and our 

global risk community in this emerging risk scanning exercise.

Once the emerging risks are prioritised by the functional experts, scenarios 

are created to assist in the analysis of each risk. These emerging risks and 

scenarios are provided to the Risk and Compliance Committee and the 

 – Global economic disruption has been renamed Adverse changes 

Audit and Risk Committee for further scrutiny.

in macroeconomic conditions. The risk includes inflation, 

interest rates and exchange rates, in addition to liquidity and market 

access which were included in previous years. 

During the year, three additional emerging risks were added to our list:

 – Inflation (beyond a three-year period); 

 – A new risk, Infrastructure competitiveness, was included as a 

 – Generation Z as customers; and 

principal risk.

 – Legal and regulatory compliance has been removed from 

the principal risk list, however, it will still be tracked through our 

risk watchlist (see section below).

Watchlist risks

Our watchlist risk process enables us to monitor material risks to 

Vodafone Group which fall outside of our top principal risks list. 

These include, but are not limited to: 

 – Disintermediation (beyond a three-year period).

Macro factors affecting the risk profile

We continue to closely monitor the ongoing effects on the economy 

and operations brought on by the turmoil from the COVID-19 pandemic. 

We continue to implement treatment plans throughout our business to 

reduce the impact. 

Given that the current geopolitical environment is evolving and continues 

to develop we continue to consider the consequential impacts for the 

Group and its operations. Multiple scenarios have been evaluated to 

identify consequential risks and what management actions would 

Legal compliance

The legal compliance risk is made up of multiple sub-risks (sanctions and 

trade controls, competition law, anti-bribery and anti-money laundering). 

be required. 

Controls are in place to monitor and manage these risks and for 

compliance with the relevant regulations and legislation.

Read more in the mega trends section 

on pages 12 and 13

Read more about ‘Doing What’s Right’ training 

on page 47

Data management and privacy

As data volumes continue to grow and regulatory and customer scrutiny 

increases, it is important that we manage our privacy risks effectively. 

Read more about privacy  

on pages 47 to 49

Electromagnetic field (‘EMF’)

The health and safety of our customers and the wider public has always 

been, and continues to be, a priority for us. We know that some people are 

concerned about whether there are risks to health from mobile phones 

and radio masts. We refer to the current body of scientific evidence so 

that the services and products we provide are within prescribed safety 

limits and adhere to all relevant standards and national laws.

Read more about EMF  

on page 53

Climate change

As part of our commitment to operate ethically and sustainably, we are 

dedicated to understanding climate-related risks and opportunities and 

embedding responses to these into our business strategy and operations. 

Read more about the Task Force on Climate-related 

Financial Disclosures (‘TCFD’) on pages 66 to 67

Strengthening our framework

We continue to enhance and embed the global risk management 

framework which aims to mature our process. This improves consistency 

across the markets where we operate and provides the appropriate level 

of oversight for the different risk types.

Over the course of the year, we have:

 – Improved our process for the identification and assessment of 

emerging risks (see section above);

 – Updated our approach in determining risk tolerance and the process 

to manage risks which are outside of our tolerance level; 

 – Increased the frequency of reporting to our governance committees 

using a more agile approach, so that risks can be better monitored 

and appropriate treatment actions can be implemented; and

 – Continued to align with the TCFD recommendations for  

climate-related risks and opportunities.

Long-term viability statement 

The preparation of the LTVS includes an assessment of the Group’s 
long-term prospects in addition to an assessment of the ability to meet 
future commitments and liabilities as they fall due over the three-year 
review period.

Assessment of viability
The Board has chosen a three-year period to assess Vodafone 
Group’s viability, a period in which we believe our principal risks 
tend to develop. This time horizon is also in line with the structure of 
long-term management incentives and the outputs from the long range 
business planning cycle. We continue to conduct financial stress testing 
and sensitivity analysis, considering revenues at risk as well as the impact 
of our response plan to the crisis. 

The assessment of the viability started with the available headroom as 
of 31 March 2022 and considered the plans and projections prepared 
as part of the forecasting cycle, which include the Group’s cash flows, 
planned commitments, required funding and other key financial ratios. 
We also assumed that debt refinance will remain available in all plausible 
market conditions. 

Finally, we estimated impact of severe but plausible scenarios for 
all of our principal and emerging risks on the three-year plan and, 
in addition, stress tested a combined scenario taking into account the 
risk interdependencies as defined on the diagram on page 60, where 
the following risks were modelled as materialising in parallel over the 
three-year period:

Cyber threat: A cyber-attack exploits vulnerabilities allowing access to 
IT and network systems, leading to breach in information and a GDPR 
fine. The cyber threat level increased as a result of geopolitical tension.

Supply chain disruption: Disruptions brought on by logistic challenges 
and supplier price increases, due to the volatile geopolitical environment 
(including the war in Ukraine).

Adverse changes in macroeconomic conditions: A global  
economic crisis resulting in reduced telco spending from businesses 
and consumers, increased inflation, as well as limited access to financial 
markets and availability of liquidity.

Disintermediation: A continued and uninterrupted growth of technology 
giants and new entrants could impact our business revenue and overall 
financial performance.

Assessment of long-term prospects
The Board undertakes a robust review and challenge of the strategy and 
assumptions. Each year the Board conducts a strategy session, reviewing 
the internal and external environment as well as significant threats and 
opportunities to the sustainable creation of long-term shareholder value 
(note that known emerging threats related to each principal risk are 
described on pages 60 to 63).

As an input to the strategy discussion, the Board considers the principal 
risks (including Cyber threats, Supply chain disruption, Adverse changes 
in macroeconomic conditions, and Disintermediation) with the focus 
on identifying underlying opportunities and setting the Group’s future 
strategy. The output from this session is reflected in the strategic section 
of the Annual Report (pages 10 to 13), which provides a view of the 
Group’s long-term prospects.

Conclusions
The Board assessed the prospects and viability of the Group in 
accordance with provision 31 of the UK Corporate Governance Code, 
considering the Group’s strategy and business model, and the principal 
risks to the Group’s future performance, solvency, liquidity and reputation. 
The assessment takes into account possible mitigating actions available 
to management were any risk or combination of risks to materialise. 

Cash and cash equivalents available of €7.5bn (page 176) as of 
31 March 2022, along with options available to reduce cash outgoings 
over the period considered, provide the Group with sufficient positive 
headroom in all scenarios tested. Reverse stress testing on revenue and 
EBITDA over the review period confirmed that the Group has sufficient 
headroom available to face uncertainty. The Board deemed the stress 
test conducted to be adequate and therefore confirm that they have a 
reasonable expectation that the Group will remain in operation and be 
able to meet its liabilities as they fall due up to 31 March 2025.

Assessment of prospects

Outlook, strategy & business model
Outlook of possible long-term scenarios expected in the sector and the Group’s current position to face them
Assessment of the key principal risks that may influence the Group’s long-term prospects
Articulation of the main levers in the Group’s strategy and business model ensuring the sustainability of value creation

Long Range Plan is the three-year forecast approved by the Board on an annual basis, used to calculate cash position and headroom

Assessment of viability

Headroom is calculated using cash, cash equivalents and other available facilities, at year end

Sensitivity analysis

Principal risks

Combined scenario

Sensitivity analysis to assess the level 
of decline in performance that the Group 
could withstand, were a black swan 
event to occur

Severe but plausible scenarios modelled 
to quantify the cash impact of an 
individual principal risk materialising 
over the three-year period

Quantification of the cash impact of 
combined scenarios where multiple risks 
materialise across one or more markets, 
over the three-year period

Viability results from comparing the cash impact of severe but plausible scenarios on the available headroom, considering additional liquidity options

Long-term viability statement 
Directors confirm that they have reasonable expectation that the Group will be able to  
continue in operation and meet its liabilities as they fall due over the three-year period

66

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Task Force on Climate-related Financial Disclosures
TCFD disclosure 

We recognise that climate change poses a 
number of physical (i.e. extreme weather events) 
and transition-related (i.e. related to moving to a 
greener economy) risks and opportunities for our 
business. As part of our commitment to operate 
ethically and sustainably, we strive to understand 
climate-related risks and opportunities and embed 
responses to these into our business strategy and 
operations. We have been aligning our internal 
processes with the recommendations of the 
Task Force on Climate-related Financial Disclosures 
(‘TCFD’) for the last three years and will continue 
to enhance our policies, processes and reporting 
with respect to the TCFD recommendations. 
Our progress is summarised in this section. 

TCFD recommendations
We are fully compliant with eight out of 11 TCFD recommendations for 
the year ending 31 March 2022. There are certain recommendations, 
listed below, where we are currently only partially compliant:

 – Strategy (financial planning): The majority of the identified 

material climate-related risks could impact us most significantly in 
the medium to long term, whereas our current financial planning cycle 
extends out to five years. As a result, we do not currently fully disclose 
impacts of climate-related risks and opportunities in the context of 
financial planning. 

 – Metrics and targets (physical risks): We currently disclose metrics 
and targets related to the climate-related transition risks as Planet is 
one of three purpose pillars. The physical climate-related risks that we 
have identified are more likely to materialise over the longer term and 
are therefore more difficult to model. As a result, we do not currently 
disclose metrics and targets related to physical risks but we continue to 
work on improving the quality and quantity of data to address the gaps. 

The Chief External and Corporate Affairs Officer, a member of the 
Executive Committee, is the sponsor for the Planet agenda as part of our 
purpose-led strategy and has overall accountability for climate change 
action within the Group. This includes providing updates to the Board on 
the progress towards our climate-related goals. The Chief Technology 
Officer is responsible for the overall management of the physical risks 
to Vodafone due to the nature of our business. 

TCFD recommendations
We have considered our ‘comply or explain’ obligation under the UK’s 
Financial Conduct Authority Listing Rules and have detailed in the 
table below the 11 TCFD recommendations with which we fully or 
partially comply with. 

Governance

a.  Describe the board’s oversight of climate-related risks 

and opportunities 

b.  Describe management’s role in assessing and 

managing climate-related risks and opportunities 

Strategy

a.  Describe the climate-related risks and opportunities 

the organisation has identified over the short, medium 
and long term 

b.  Describe the impact of climate-related risks and 
opportunities on the organisation’s businesses, 
strategy and financial planning

c.  Describe the resilience of the organisation’s strategy, 
taking into consideration different climate-related 
scenarios, including a 2°C or lower scenario

Progress

C

C

Progress

C

PC

C

Risk Management

Progress

a.  Describe the organisation’s processes for identifying 

and assessing climate-related risks 

As industry practices evolve and our internal programme matures we will 
address the gaps in our climate-related risk management approach. 

b.  Describe the organisation’s processes for managing 

climate-related risks 

TCFD reporting
Similar to last year’s disclosure, we have once again published our 
comprehensive TCFD disclosure in a standalone report. This enables us 
to provide more detailed information for investors and other interested 
stakeholders in a more accessible format. 

Click to read our TCFD report: 
investors.vodafone.com/tcfd

Governance
Our strategy is approved by the Board which has reviewed Vodafone’s 
purpose and Planet commitments to reduce our environmental impact, 
such as reaching ‘net zero’ emissions by 2040. The Board’s Audit and Risk 
Committee has oversight of our climate-related risks and opportunities. 
In addition, the Board established an ESG Committee in 2021 to provide 
oversight of the broader ESG strategy. 

Read more about the ESG Committee  
on pages 89 to 90

c.  Describe how processes for identifying, assessing and 
managing climate-related risks are integrated into the 
organisation’s overall risk management

Metrics and Targets

a.  Disclose the metrics used by the organisation to assess 
climate-related risks and opportunities in line with its 
strategy and risk management process

b.  Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 
greenhouse gas (GHG) emissions, and the related risks

c.  Describe the targets used by the organisation to 

manage climate-related risks and opportunities and 
performance against targets

Key

C

Compliant with the TCFD recommendations 

PC

 Partially compliant with the TCFD recommendations

C

C

C

Progress

PC

C

PC

66

Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

67

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Task Force on Climate-related Financial Disclosures

TCFD disclosure 

We recognise that climate change poses a 

number of physical (i.e. extreme weather events) 

and transition-related (i.e. related to moving to a 

greener economy) risks and opportunities for our 

business. As part of our commitment to operate 

ethically and sustainably, we strive to understand 

climate-related risks and opportunities and embed 

responses to these into our business strategy and 

operations. We have been aligning our internal 

processes with the recommendations of the 

Task Force on Climate-related Financial Disclosures 

(‘TCFD’) for the last three years and will continue 

to enhance our policies, processes and reporting 

with respect to the TCFD recommendations. 

Our progress is summarised in this section. 

TCFD recommendations

We are fully compliant with eight out of 11 TCFD recommendations for 

the year ending 31 March 2022. There are certain recommendations, 

listed below, where we are currently only partially compliant:

 – Strategy (financial planning): The majority of the identified 

material climate-related risks could impact us most significantly in 

the medium to long term, whereas our current financial planning cycle 

extends out to five years. As a result, we do not currently fully disclose 

impacts of climate-related risks and opportunities in the context of 

financial planning. 

 – Metrics and targets (physical risks): We currently disclose metrics 

and targets related to the climate-related transition risks as Planet is 

one of three purpose pillars. The physical climate-related risks that we 

have identified are more likely to materialise over the longer term and 

are therefore more difficult to model. As a result, we do not currently 

The Chief External and Corporate Affairs Officer, a member of the 

Executive Committee, is the sponsor for the Planet agenda as part of our 

purpose-led strategy and has overall accountability for climate change 

action within the Group. This includes providing updates to the Board on 

the progress towards our climate-related goals. The Chief Technology 

Officer is responsible for the overall management of the physical risks 

to Vodafone due to the nature of our business. 

TCFD recommendations

We have considered our ‘comply or explain’ obligation under the UK’s 

Financial Conduct Authority Listing Rules and have detailed in the 

table below the 11 TCFD recommendations with which we fully or 

partially comply with. 

Governance

and opportunities 

a.  Describe the board’s oversight of climate-related risks 

Progress

b.  Describe management’s role in assessing and 

managing climate-related risks and opportunities 

Strategy

Progress

a.  Describe the climate-related risks and opportunities 

the organisation has identified over the short, medium 

and long term 

b.  Describe the impact of climate-related risks and 

opportunities on the organisation’s businesses, 

strategy and financial planning

c.  Describe the resilience of the organisation’s strategy, 

taking into consideration different climate-related 

scenarios, including a 2°C or lower scenario

Risk Management

Progress

disclose metrics and targets related to physical risks but we continue to 

a.  Describe the organisation’s processes for identifying 

work on improving the quality and quantity of data to address the gaps. 

and assessing climate-related risks 

As industry practices evolve and our internal programme matures we will 

address the gaps in our climate-related risk management approach. 

b.  Describe the organisation’s processes for managing 

climate-related risks 

TCFD reporting

Similar to last year’s disclosure, we have once again published our 

comprehensive TCFD disclosure in a standalone report. This enables us 

to provide more detailed information for investors and other interested 

stakeholders in a more accessible format. 

Click to read our TCFD report: 

investors.vodafone.com/tcfd

Governance

Our strategy is approved by the Board which has reviewed Vodafone’s 

purpose and Planet commitments to reduce our environmental impact, 

such as reaching ‘net zero’ emissions by 2040. The Board’s Audit and Risk 

Committee has oversight of our climate-related risks and opportunities. 

In addition, the Board established an ESG Committee in 2021 to provide 

oversight of the broader ESG strategy. 

Read more about the ESG Committee  

on pages 89 to 90

c.  Describe how processes for identifying, assessing and 

managing climate-related risks are integrated into the 

organisation’s overall risk management

Metrics and Targets

Progress

a.  Disclose the metrics used by the organisation to assess 

climate-related risks and opportunities in line with its 

strategy and risk management process

b.  Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 

greenhouse gas (GHG) emissions, and the related risks

c.  Describe the targets used by the organisation to 

manage climate-related risks and opportunities and 

performance against targets

Key

C

Compliant with the TCFD recommendations 

PC

 Partially compliant with the TCFD recommendations

PC

C

C

C

C

C

C

C

PC

C

PC

In addition, at the 2020 AGM shareholders approved the current 
Remuneration Policy which incorporates our ESG priorities in the 
executive long-term incentive plan. For FY22, this measure included a 
specific greenhouse gas reduction ambition linked to our 2025 target 
of reducing our emissions by 50% from a FY17 baseline. 

Read more about the Remuneration Report on  
pages 99 to 112

Strategy 
This year, we undertook an exercise to refresh the top climate-related 
risks and opportunities assessment to ensure we are incorporating 
any changing climate trends or science, as well as new risks and 
opportunities. The exercise confirmed that the identified risks and 
opportunities remain largely unchanged from the previous assessment, 
although some require more attention in the short term due to the 
macroeconomic environment. 

In 2020, we adopted three scenarios in line with the Bank of England’s 
reference climate scenarios, as outlined in their consultation document 
released in December 2019. We used the outputs of the high-level 
impact analysis for all material climate-related risks identified in the 
three different scenarios and over different time horizons to better 
understand the potential impact on our business. 

This year, we built on our previous climate scenario work and considered 
our resilience against key climate-related risks and opportunities. We 
engaged the relevant stakeholders from across the business to understand 
and/or monitor the current processes and policies which enable us to 
mitigate or monitor climate-related risks and capture climate-related 
opportunities. For each material risk and opportunity, we mapped the 
current controls in place and the strength of those controls. Overall, 
we have controls in place for all identified key risks and this helps build 
resilience against the potential impacts on the business.

Physical risks are assessed and considered throughout the critical 
stages of the asset lifecycle. Environmental risks are assessed ahead 
of the acquisition of buildings and network equipment. We have teams 
and processes dedicated to disaster recovery and business continuity. 
In addition, we mitigate the financial impact of physical risks through 
insurance and damage response. Our broader Planet strategy, targets 
and external communications are designed to manage and mitigate 
the potential impacts of transition risks on the Group. We have specialist 
teams who monitor and drive progress to maintain and meet expectations 
from key stakeholders such as customers, suppliers and broader society. 
Similarly, harnessing our current climate and ESG strategy and monitoring 
market trends will enable us to also capture opportunities arising from the 
low-carbon transition. 

Read more about how our products and services help 
our customers reduce their emissions on page 43

To continue our TCFD programme, we will conduct a pilot study looking 
at our physical climate risk for a number of our key assets to allow for a 
better understanding and quantification of our exposure to physical risks.

Risk management
Continued alignment of our climate-related risk management 
process with our global risk management framework is a priority 
activity. Climate change was discussed and considered during the 
principal risk assessment process and it was placed on our risk watchlist. 

Read more about our risk management framework  
on pages 59 to 60, 64

To ensure a robust assessment of climate-related risks and opportunities 
we used the following data sources: 

 – Climate-change publications and data; 
 – Guidance from the TCFD on potential risks and opportunities;
 – Previous year’s assessments; and
 – Key stakeholders’ inputs via a survey. 

We evaluated the materiality of the identified risks and opportunities by 
assessing their likelihood and impact using our global risk management 
framework. This process helped us determine the relative significance of 
the climate-related risks in relation to other risks. 

Due to the nature of the topic, there are many teams across Vodafone 
that are responsible for managing climate-related risks and we have 
multiple processes and policies in place to ensure we are managing them 
effectively. This year, we mapped the key risk and control owners for the 
material climate-related risks and opportunities. 

Metrics and targets 
We use a wide variety of metrics to measure the current and potential 
impacts of climate-related risks. We have been measuring and reporting 
on energy and carbon emissions since 2001 and have been responding 
to CDP’s climate change questionnaire since 2010. Our main carbon 
emissions metrics are also subject to independent limited assurance. In 
addition, we have set a number of targets to manage climate-related risks 
and reduce our impact on the environment, such as reaching ‘net zero’ 
emissions across our full value chain by 2040 and purchasing 100% 
renewable electricity in all markets by 2025. From July 2021, our 
European network is already 100% powered by electricity from 
renewable sources.

Click to download our ESG Addendum: 
investors.vodafone.com/esgaddendum

We constantly seek to refresh and improve our metrics and key risk 
indicators to better measure and manage climate-related risks and 
opportunities. We recognise that we need to further mature in this 
area as industry practices and good-quality data become available. 

Read more about our existing environmental KPIs  
on pages 5, 41 to 43 

Material climate-related risks and opportunities 
Physical risks:
 – Damage to infrastructure caused by increasing frequency and severity 
of extreme weather events, including wildfires, flooding, and storms

 – Damage to infrastructure caused by sea level rise
 – Interruption or reduction in the quality of our wireless services due 

to increased precipitation

Transition risks:
 – Changing consumer preferences impacting our revenues and 

market share

 – Increasing energy consumption due to increased global temperatures
 – Changing cost of carbon impacting costs to meet our net zero target
 – Increasing risk of litigation around climate action
 – Increase in carbon taxation 
 – Changes in regulation over infrastructure efficiency
 – Increasing scrutiny from investors and failure to meet 

environmental targets impacting reputation

 – Third-party dependency impacting our ability to meet carbon 

targets and improve efficiencies

Opportunities:
 – Improvement in market valuation as a result of changing investor 
expectations with regard to climate change and our broader 
ESG performance 

 – Improvement in access to capital due to our sustainability performance 
 – Increasing consumer attractiveness and ability to meet net zero 
targets through increased energy efficiency and enablement 
qualities of products and services

 – Reduced costs through sustainable procurement

68

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Governance at a glance
Leadership, governance and engagement

Our Board

The Nominations and Governance Committee regularly reviews the Board’s composition  
with a view to ensuring a diverse mix of backgrounds, skills, knowledge and experience as well  
as deep expertise in technology and telecommunications. Each year, the Board monitors and  
improves its performance by conducting an annual performance review.

Tenure

3

3

0-3 years   4
0-3 years   4
4-6 years   3
4-6 years   3

Independence

1

2

7

4

7-10 years   3
7-10 years   3

Independent   7
Independent   7
2
Executive  
2
Executive  

Independent  1
Independent  1
NED Chair
NED Chair

Gender diversity

Senior Board positions

50%

Chair

Senior 
Independent 
Director

Chief 
Executive

Chief Financial 
Officer

Male 
Male 

5
5

Female 
Female 

5
5

Note:
As at 31 March 2022

Membership and attendance
The table below details the Board and Committee meeting attendance 
during the year to 31 March 2022. The number of attendances is shown 
next to the maximum number of meetings the Director was entitled to 
attend. Ad hoc meetings of the Board and its Committees were also held 
as required during the year.

Name 
Sanjiv Ahuja
Sir Crispin Davis
Margherita 
Della Valle
Michel Demare
Dame Clara Furse
Valerie Gooding
Renee James
Deborah Kerr
Amparo Moraleda
David Nish
Nick Read
Jean-François 
van Boxmeer

Nominations and 
Governance
Committee 
–
4/4

Board
1/1
6/71

Audit and Risk 
Committee
1/1
–

Remuneration 
Committee 
–
–

ESG
Committee
–
–

7/7
7/7
7/7
7/7
2/2
1/1
7/7
7/7
7/7

7/7

–
2/2
–
4/4
2/2
–
–
–
–

3/3

–
5/5
–
–
–
1/1
5/5
5/5
–

–

–
5/5
5/5
5/5
2/2
–
–
–
–

–
–
2/2
2/2
–
–
2/2
–
–

–

–

Note:
1.  Sir Crispin Davis was unable to attend one scheduled meeting of the Board due to ill health.

Ethnicity

1
13

1
12

2

11

1
11

1
11

1
11

2

10

1
11

1
10

10

Board evaluation

Progress in the year

The 2022 Board evaluation reported 
improvements had been achieved in:

 – Review of strategy and focus on 

strategic priorities;

 – Better aligned metrics and reporting; and
 – Improved discussion of people and culture.

 – Recruit Non-Executive Directors with 
telecoms and technology experience. 

 – Use small Board groups to focus on 

particular topics.

 – Track progress on project execution with 

timelines and milestones. 

2013

2014

2015

2016

2017

2018

2019

2020

2021

20221

WhiteWhite

Ethnically diverse
Ethnically diverse

Note:
1.  Following an unexpected resignation during the year, it is disappointing that we do not currently 

meet the Parker Review target, however this does not fairly reflect our long-standing commitment to 
diversity. We continue to take practical and purposeful steps towards enhancing the Board’s diversity.

Skills and expertise of Non-Executive Directors

Actions for coming year

5

4

4

4

Read more  
on page 79

2

1

Finance

Emerging 
markets

Media

Technology/
Telecom

Political/
Regulatory

Consumer 
goods and 
services/
Marketing

Scan or click to watch our Chairman, Jean-François  
van Boxmeer, share his views on Vodafone: 
investors.vodafone.com/videos

Strategic report

Governance

Financials

Other information

69

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

68

Vodafone Group Plc   

Annual Report 2022

Governance at a glance

Leadership, governance and engagement

Our Board

Tenure

3

3

0-3 years   4

0-3 years   4

4-6 years   3

4-6 years   3

50%

Ethnicity

1

13

1

12

2

11

The Nominations and Governance Committee regularly reviews the Board’s composition  

with a view to ensuring a diverse mix of backgrounds, skills, knowledge and experience as well  

as deep expertise in technology and telecommunications. Each year, the Board monitors and  

improves its performance by conducting an annual performance review.

Independence

Membership and attendance

1

2

4

7

The table below details the Board and Committee meeting attendance 

during the year to 31 March 2022. The number of attendances is shown 

next to the maximum number of meetings the Director was entitled to 

attend. Ad hoc meetings of the Board and its Committees were also held 

as required during the year.

Nominations and 

Governance

Audit and Risk 

Remuneration 

ESG

Committee 

Committee

Committee 

Committee

7-10 years   3

7-10 years   3

Independent   7

Independent   7

Executive  

Executive  

2

2

Independent  1

Independent  1

NED Chair

NED Chair

Gender diversity

Senior Board positions

Chair

Senior 

Independent 

Director

Chief 

Executive

Chief Financial 

Officer

Male 

Male 

5

5

Female 

Female 

5

5

Note:

As at 31 March 2022

Name 

Sanjiv Ahuja

Sir Crispin Davis

Margherita 

Della Valle

Michel Demare

Dame Clara Furse

Valerie Gooding

Renee James

Deborah Kerr

Amparo Moraleda

David Nish

Nick Read

Jean-François 

van Boxmeer

Note:

Board

1/1

6/71

7/7

7/7

7/7

7/7

2/2

1/1

7/7

7/7

7/7

7/7

–

4/4

2/2

4/4

2/2

–

–

–

–

–

–

3/3

1/1

5/5

1/1

5/5

5/5

–

–

–

–

–

–

–

5/5

5/5

5/5

2/2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2/2

2/2

2/2

Actions for coming year

 – Recruit Non-Executive Directors with 

improvements had been achieved in:

 – Review of strategy and focus on 

strategic priorities;

 – Better aligned metrics and reporting; and

 – Improved discussion of people and culture.

telecoms and technology experience. 

 – Use small Board groups to focus on 

particular topics.

 – Track progress on project execution with 

timelines and milestones. 

1

11

1

11

1

11

2

10

1

11

1

10

10

Board evaluation

Progress in the year

The 2022 Board evaluation reported 

1.  Sir Crispin Davis was unable to attend one scheduled meeting of the Board due to ill health.

2013

2014

2015

2016

2017

2018

2019

2020

2021

20221

WhiteWhite

Ethnically diverse

Ethnically diverse

Note:

1.  Following an unexpected resignation during the year, it is disappointing that we do not currently 

meet the Parker Review target, however this does not fairly reflect our long-standing commitment to 

diversity. We continue to take practical and purposeful steps towards enhancing the Board’s diversity.

Skills and expertise of Non-Executive Directors

5

4

4

4

Read more  

on page 79

2

1

Finance

Emerging 

markets

Media

Technology/

Telecom

Political/

Regulatory

Consumer 

goods and 

services/

Marketing

Scan or click to watch our Chairman, Jean-François  

van Boxmeer, share his views on Vodafone: 

investors.vodafone.com/videos

Committee activities

To operate efficiently and to ensure matters are given the right level of focus, the Board delegates 
some of its responsibilities to its Committees. These provide focused oversight on: Board composition, 
performance, and succession planning; financial reporting, internal processes and controls; 
remuneration practices; and environmental, sustainability and governance topics. 

Audit and Risk Committee
The Committee oversees the Group’s financial reporting, risk 
management, internal control and assurance processes and the 
external audit. This includes in-depth reviews of our principal risks, 
the review of our Annual Report and a programme of deep-dives across 
multiple business units with a focus on the risk and control environment. 
The Committee also monitors the activities and effectiveness of the 
Internal Audit function and has primary responsibility for overseeing 
the relationship with the external auditor. Deep-dive topics this year were 
undertaken in cyber threats and information security, privacy and supply 
chain resilience. Entity deep-dives included Vodafone Business, Vantage 
Towers, Vodafone Germany, Vodafone Egypt and our shared services 
centres (_VOIS).

Read more  
on pages 83-88

Scan or click to watch the Chair of the  
Audit Committee, David Nish, explain his role: 
investors.vodafone.com/videos

ESG Committee
The Committee provides oversight of Vodafone’s ESG programme: 
Purpose (Inclusion for All; Planet; and Digital Society), sustainability and 
responsible business practices as well as Vodafone’s contribution to the 
societies we operate in under the social contract. The Committee also 
monitors progress against key performance indicators and external 
ESG index results. Focus this year centred on establishing the governance 
arrangements for the Committee, including the Terms of Reference and 
standing agenda items to reflect the Committee’s purpose. Key discussion 
topics included carbon enablement, Digital4Green, device lifecycle 
management and the external ESG context. 

Read more  
on pages 89-90

Scan or click to watch the Chair of the ESG Committee,  
Amparo Moraleda, explain her role:  
investors.vodafone.com/videos

Nominations and Governance Committee 
In addition to keeping under review developments in corporate 
governance and the Company’s responses to them, the Nominations 
and Governance Committee makes recommendations to the Board 
about Board composition and ensures Board diversity and the necessary 
balance of skills. The Committee recognises the need to anticipate the 
skills and attributes that will be needed on the Board as the Company 
develops. In light of several Board changes in recent years and the 
scheduled retirement of a number of Directors in the next several years, 
the Committee is currently undertaking a process to find and appoint 
directors with telecoms and technology sector experience. 

Read more  
on pages 80-82

Recent and prospective appointments
Deborah Kerr was appointed to the Board as a Non-Executive Director 
on 1 March 2022. Deborah brings a wealth of technology expertise 
across a range of sectors and her knowledge and strategic insights on 
the technology market provide invaluable experience to the Board as 
Vodafone continues its evolution into a new generation connectivity 
and digital services provider. MWM Consulting was engaged as search 
consultants and an overview of the appointment process is shown below. 

STEP
1

STEP
2

STEP
3

STEP
4

A detailed role specification was formulated with strong 
experience in the technology sector a key focus following 
the departure of a long standing Board member

A list of potential candidates from diverse backgrounds 
was produced

Interviews took place with Committee members and the 
Chief Executive, Nick Read

The Committee agreed the preferred candidate for 
recommendation to the Board

In May, we announced that Stephen Carter, Delphine Ernotte Cunci 
and Simon Segars will be joining the Board as Non-Executive Directors 
following the Company’s AGM on 26 July 2022, subject to shareholder 
approval. Stephen brings a track record of value creation and has 
extensive commercial and regulatory experience in the telecoms and 
media sectors. Delphine has considerable experience in the telecoms 
sector and, more recently, in media and technology. Simon brings 
significant experience and insights on technology trends and how these 
are reshaping industry landscapes.

Remuneration Committee
The Remuneration Committee sets, assesses and recommends for 
shareholder approval the Remuneration Policy for Executive Directors, 
sets the remuneration of the Executive Directors and approves the 
remuneration for the Chair of the Board and members of the Executive 
Committee. It also reviews remuneration arrangements across the Group 
to ensure they are aligned with our strategy, support our purpose and 
celebrate the ‘Spirit of Vodafone’.

Fair pay principles:

1. Market competitive

4. Share in our successes

2. Free from discrimination

5. Provide benefits for all

3. Ensure a good standard of living 6. Open and transparent

96% 

shareholder support for the current Remuneration Policy

Read more  
on pages 91-112

Scan or click to watch the Senior Independent Director 
and Chair of the Remuneration Committee explain her 
role: investors.vodafone.com/videos

70

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Chairman’s governance statement
We remain committed to the highest standards 
of corporate governance
Strong and robust corporate governance is integral 
to supporting our continued strategy execution, 
business resilience and contribution to the societies 
in which we operate.

In May, we announced that Stephen Carter, Delphine Ernotte Cunci and 
Simon Segars will be joining the Board as Non-Executive Directors following 
the Company’s AGM on 26 July 2022, subject to shareholder approval. They 
are well-respected leaders who bring extensive experience and track records 
of value creation across the telecoms, technology and media sectors. 
A full induction programme will also be implemented during FY23. 

Dear shareholders, 
I am pleased to present the Corporate Governance Report for the year 
ended 31 March 2022 on behalf of the Board. 

The year in review
The restrictions imposed by the COVID-19 pandemic have continued to 
impact the societies in which we operate this year and, with the backdrop 
of the war in Ukraine, reinforced the immense value of connectivity that 
Vodafone provides. We take seriously our commitment to strong and 
robust corporate governance to support the creation of long-term 
sustainable value for the benefit of all our stakeholders. Although Board 
and Committee meetings have taken place both in person and virtually 
this year in accordance with the government guidance in place at the 
time, we have continued to adapt quickly to the hybrid world to ensure 
the highest standards of corporate governance remain embedded 
throughout the Company. 

I am grateful to my fellow Directors, the executive team, and the people of 
Vodafone for their support, flexibility, and strong spirit throughout another 
disrupted year. 

We are anticipating several scheduled retirements from the Board over 
the next two years. We expect to bring on to the Board new Directors with 
telecoms or technology sector experience. I look forward to updating you 
on our progress in my report next year. 

We remain committed to having a Board that is diverse in all respects. We 
meet the FTSE Women Leaders Review targets in that at least 40% of the 
Board is composed of women and our Senior Independent Director and 
our Chief Financial Officer are women. Having had a non-white Director 
on the Board for 18 consecutive years until July 2021 when Sanjiv Ahuja 
stepped down, it is disappointing that currently we do not meet the 
Parker Review target to have at least one Director from a non-white 
ethnic minority. We strongly believe that these diversity targets are 
not just an end goal, but a continuous journey. Our long-term ambition 
is to increase diversity on our Board, in all its forms, to ensure a wider 
representation of the society in which we operate. 

Read more about our refreshed Board Diversity Policy  
on page 81

We have also introduced a new ethnic diversity target that 25% of the global 
senior leadership will come from ethnically diverse backgrounds by 2030. 

This report provides an insight into the activities of the Board and 
Committees over the year and how corporate governance underpins 
and supports our business and the decisions we make. 

Read more  
on pages 39-40

Digital ambitions
As described in the Strategic Report, digital connectivity infrastructure and 
technologies continue to revolutionise the way in which our economies 
and societies function. The Board remains committed to driving forward 
these digital ambitions as part of our strategy to enable the societies we 
operate in to remain competitive for the future. 

Read more about our digital ambitions  
on pages 6, 44-45

Board succession and diversity 
This year, the Board, together with the Nominations and Governance 
Committee has continued to focus on succession planning. We reported 
last year that Renee James would not be seeking re-election as a 
Non-Executive Director at the 2021 Annual General Meeting (‘AGM’) 
having reached the recommended tenure threshold. Sanjiv Ahuja also 
stepped down as a Non-Executive Director with effect from the same date 
having decided to pursue other business interests. In September 2021, 
Olaf Swantee stepped down as a Non-Executive Director when a potential 
conflict of interest arose. Following these Director changes, we have 
actively engaged with two search consultancies to ensure the Board 
has the necessary skills, knowledge, experience and diversity to deliver 
superior performance and enhance the success of the Company. 

I am delighted that following a thorough search process Deborah Kerr 
joined the Board on 1 March 2022 as a Non-Executive Director. Deborah’s 
knowledge and strategic insights on the technology market will be an 
excellent addition to the Board and Audit and Risk Committee. 

Read more about the appointment process  
on page 69

A full induction programme is underway for Deborah, including meetings 
with executives leading our businesses and functions. The programme will 
run throughout FY23. 

Stakeholder engagement
We recognise that Vodafone’s success is dependent on the Board taking 
decisions for the benefit of our shareholders and in doing so having regard 
to all our stakeholders.

Throughout the year, our Directors have interacted with institutional 
shareholders and received updates on the three investor perception 
studies completed during the year. 

Read more  
on pages 14-15

The 2021 AGM was held at Vodafone UK’s headquarters in Newbury, 
Berkshire and was also available to watch live via a webcast for those 
shareholders who were unable to attend in person due to the COVID-19 
government guidance. Shareholders were also able to pre-submit 
questions for consideration by the Directors at the meeting. 

Click to read more about the AGM:  
vodafone.com/agm

This year we have continued with our chosen workforce engagement 
approach, with Valerie Gooding serving as our designated Workforce 
Engagement Lead. Valerie met with a number of employee consultative 
committees across our European and African markets. Key discussion 
topics from the meetings this year included Future Ready ways of working, 
response to COVID-19 and the progress on Vodafone’s Fair Pay agenda. 

The Board is committed to understanding the views of all of Vodafone’s 
stakeholders to inform the decisions that we make. 

Read more  
on pages 14-15

We remain committed to the highest standards 

I am grateful to my fellow Directors, the executive team, and the people of 

Vodafone for their support, flexibility, and strong spirit throughout another 

on page 81

disrupted year. 

This report provides an insight into the activities of the Board and 

Committees over the year and how corporate governance underpins 

and supports our business and the decisions we make. 

Read more  

on pages 39-40

70

Vodafone Group Plc   

Annual Report 2022

Chairman’s governance statement

of corporate governance

Strong and robust corporate governance is integral 

to supporting our continued strategy execution, 

business resilience and contribution to the societies 

in which we operate.

Dear shareholders, 

I am pleased to present the Corporate Governance Report for the year 

ended 31 March 2022 on behalf of the Board. 

The year in review

The restrictions imposed by the COVID-19 pandemic have continued to 

impact the societies in which we operate this year and, with the backdrop 

of the war in Ukraine, reinforced the immense value of connectivity that 

Vodafone provides. We take seriously our commitment to strong and 

robust corporate governance to support the creation of long-term 

sustainable value for the benefit of all our stakeholders. Although Board 

and Committee meetings have taken place both in person and virtually 

this year in accordance with the government guidance in place at the 

time, we have continued to adapt quickly to the hybrid world to ensure 

the highest standards of corporate governance remain embedded 

throughout the Company. 

Digital ambitions

As described in the Strategic Report, digital connectivity infrastructure and 

technologies continue to revolutionise the way in which our economies 

and societies function. The Board remains committed to driving forward 

these digital ambitions as part of our strategy to enable the societies we 

operate in to remain competitive for the future. 

Read more about our digital ambitions  

on pages 6, 44-45

Board succession and diversity 

This year, the Board, together with the Nominations and Governance 

Committee has continued to focus on succession planning. We reported 

last year that Renee James would not be seeking re-election as a 

Non-Executive Director at the 2021 Annual General Meeting (‘AGM’) 

having reached the recommended tenure threshold. Sanjiv Ahuja also 

stepped down as a Non-Executive Director with effect from the same date 

having decided to pursue other business interests. In September 2021, 

Olaf Swantee stepped down as a Non-Executive Director when a potential 

conflict of interest arose. Following these Director changes, we have 

actively engaged with two search consultancies to ensure the Board 

has the necessary skills, knowledge, experience and diversity to deliver 

superior performance and enhance the success of the Company. 

I am delighted that following a thorough search process Deborah Kerr 

joined the Board on 1 March 2022 as a Non-Executive Director. Deborah’s 

knowledge and strategic insights on the technology market will be an 

excellent addition to the Board and Audit and Risk Committee. 

Read more about the appointment process  

on page 69

A full induction programme is underway for Deborah, including meetings 

with executives leading our businesses and functions. The programme will 

run throughout FY23. 

In May, we announced that Stephen Carter, Delphine Ernotte Cunci and 

Simon Segars will be joining the Board as Non-Executive Directors following 

the Company’s AGM on 26 July 2022, subject to shareholder approval. They 

are well-respected leaders who bring extensive experience and track records 

of value creation across the telecoms, technology and media sectors. 

A full induction programme will also be implemented during FY23. 

We are anticipating several scheduled retirements from the Board over 

the next two years. We expect to bring on to the Board new Directors with 

telecoms or technology sector experience. I look forward to updating you 

on our progress in my report next year. 

We remain committed to having a Board that is diverse in all respects. We 

meet the FTSE Women Leaders Review targets in that at least 40% of the 

Board is composed of women and our Senior Independent Director and 

our Chief Financial Officer are women. Having had a non-white Director 

on the Board for 18 consecutive years until July 2021 when Sanjiv Ahuja 

stepped down, it is disappointing that currently we do not meet the 

Parker Review target to have at least one Director from a non-white 

ethnic minority. We strongly believe that these diversity targets are 

not just an end goal, but a continuous journey. Our long-term ambition 

is to increase diversity on our Board, in all its forms, to ensure a wider 

representation of the society in which we operate. 

Read more about our refreshed Board Diversity Policy  

We have also introduced a new ethnic diversity target that 25% of the global 

senior leadership will come from ethnically diverse backgrounds by 2030. 

Stakeholder engagement

We recognise that Vodafone’s success is dependent on the Board taking 

decisions for the benefit of our shareholders and in doing so having regard 

to all our stakeholders.

Throughout the year, our Directors have interacted with institutional 

shareholders and received updates on the three investor perception 

studies completed during the year. 

Read more  

on pages 14-15

The 2021 AGM was held at Vodafone UK’s headquarters in Newbury, 

Berkshire and was also available to watch live via a webcast for those 

shareholders who were unable to attend in person due to the COVID-19 

government guidance. Shareholders were also able to pre-submit 

questions for consideration by the Directors at the meeting. 

Click to read more about the AGM:  

vodafone.com/agm

This year we have continued with our chosen workforce engagement 

approach, with Valerie Gooding serving as our designated Workforce 

Engagement Lead. Valerie met with a number of employee consultative 

committees across our European and African markets. Key discussion 

topics from the meetings this year included Future Ready ways of working, 

response to COVID-19 and the progress on Vodafone’s Fair Pay agenda. 

The Board is committed to understanding the views of all of Vodafone’s 

stakeholders to inform the decisions that we make. 

Read more  

on pages 14-15

Strategic report

Governance

Financials

Other information

71

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Purpose and the ‘Spirit of Vodafone’ 
Our purpose ‘We connect for a better future’ is at the core of our strategy, 
enabling inclusive and sustainable digital society. It has guided actions at 
every level throughout the year. 

Read more  
on pages 36-58

The Board understands the importance of culture and setting the tone 
of the organisation from the top and embedding it throughout the Group. 
We refer to our culture as the ‘Spirit of Vodafone’. It is a key component 
for our strategic, organisational and digital transformation. The aim of our 
people strategy is to create an environment where growing never stops 
and everyone can truly belong, innovate, and fulfil their potential. Our 
first quarterly ‘Spirit of Vodafone’ day took place in October 2021 and 
was designed to provide dedicated space for personal growth, wellbeing 
and connection. Following the success of this initiative, further ‘Spirit of 
Vodafone’ days have been scheduled. 

Read more about our culture and people strategy  
on pages 21-23

The Board receives regular updates on employee engagement and the 
‘Spirit of Vodafone’, which enables it to make more informed decisions 
where appropriate. 

Board evaluation
This year the Board undertook an external evaluation in order to build on 
the recommended actions from last year. I am pleased the report shows 
that your Board continues to operate effectively. 

Read more  
on page 79

ESG Committee
In 2021, the Board established an ESG Committee which met twice in the 
year. The Committee has noted that Vodafone’s approach to ESG is part 
of its growth strategy and a driver of commercial success. The approach 
is forward-looking, focused on long-term value and brings together 
five elements: 

Society, Inclusion and Planet agenda; 

2. Vodafone’s social contract work; 
3. Responsible business practices which ensure Vodafone operates to the 

highest standards of integrity and ethics; 

4. Transparency, including providing correct disclosures and reporting on 

all aspects of ESG; and 

5. Measurement, so that Vodafone’s performance is measured in ways 
that meet the information requirements of various stakeholders. 

The year ahead 
The Board will continue to drive for better returns for shareholders and 
will monitor the Company’s progress on the execution of Vodafone’s 
strategy. It will keep the Group’s strategy under review, adapting it to 
anticipate or respond to opportunities and risks in the markets in which 
we operate. Also, through the work of the Board’s Committees, the Board 
will develop the Board’s composition, will continue to oversee financial 
reporting and the effectiveness of internal controls, will review the 
Company’s remuneration policy and will track progress on ESG strategy.  

Compliance with the 2018 UK Corporate  
Governance Code (the ‘Code’)
In respect of the year ended 31 March 2022 Vodafone Group Plc 
was subject to the Code (available from www.frc.org.uk). The Board is 
pleased to confirm that Vodafone applied the principles and complied 
with all the provisions of the Code throughout the year. Further 
information on compliance with the Code can be found as follows:

Board leadership and Company purpose

Read more

Long-term value and sustainability

Culture

Shareholder engagement

Other stakeholder engagement

Conflicts of interest

Role of the Chairman

34-55

65

21-22

47

14-15

70-71

14-15

81

76

Division of responsibilities

Read more

Non-Executive Directors

Independence

73-74

76

68

80

Composition, succession and evaluation

Read more

Appointments and succession planning

Skills, experience and knowledge

Length of service

Evaluation

Diversity

Committee

Integrity of financial statements

Fair, balanced and understandable

Internal controls and risk management

External auditor

Principal and emerging risks

Remuneration

Policies and practices

69

68

73-74

68

73-74

68

79

22

38-39

68

81

Read more

83-84

65

84-85

118

84

117-118

86-87

87

59-67

86

Read more

91-112

91-95

92

101

Alignment with purpose, values and long-term strategy

Independent judgement and discretion

1. Vodafone’s purpose and the actions Vodafone takes to fulfil its Digital 

Audit, risk and internal control

Jean-François van Boxmeer
Chairman of the Board

Scan or click to watch our Chairman, Jean-François  
van Boxmeer, share his views on Vodafone: 
investors.vodafone.com/videos

Disclosure Guidance and Transparency Rules
We comply with the Corporate Governance Statement requirements 
pursuant to the FCA’s Disclosure Guidance and Transparency Rules 
by virtue of the information included in this “Governance” section 
of the Annual Report together with information contained in the 
‘Shareholder information’ section on pages 234 to 239.

72

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Governance
Our Company purpose, values, and culture 

Employee engagement
Throughout the year we have used several employee engagement 
methods and communication channels between the Board, the Executive 
Committee, and our workforce. This enabled meaningful engagement to 
continue this year throughout periods of COVID-19 restrictions. 

Examples of our workplace interactive sessions include:

Interactive session

Stay Connected: Chief Executive, 
Diversity & Inclusion (D&I) Initiatives
Discussion focus: The Chief Executive was joined by the Head of Network 
Engineering Spain and the Group’s Head of Culture and Inclusion to hear 
about diversity initiatives underway in and outside of Vodafone in the lead 
up to International Women’s Day 2022. 

Topic

D&I

We Connect: Chief Executive and 
Executive Committee
Discussion focus: The Chief Executive was joined by his Executive Committee 
colleagues to discuss the Company’s future as a new generation connectivity 
and digital services providers.

Our business

We Connect: Together We Can, brand repositioning 
Discussion focus: The Chief Executive was joined by the Group Chief 
Commercial Operations & Strategy Officer to announce the launch of our new 
brand positioning, combining the human spirit with the power of technology 
to find out what that really means for society. As the financial year came to a 
close, the Chief Executive and the Executive Committee thanked employees for 
the their efforts in keeping our customers connected, and in helping us to enable 
an inclusive and sustainable digital society.

Brand

Chief Executive and Chief Financial Officer 
financial year results
Discussion focus: The Chief Executive was joined by the Chief Financial Officer to 
discuss Financial Year Results, with links to the press release as they talk to our 
investors. The Chief Executive also thanked employees for their continuous hard 
work and support through such an unprecedented year.

Our business

Stay Connected with the Chief Executive 
and Chairman 
Discussion focus: The Chief Executive was joined by the Chairman of Vodafone. 
The session delved into his previous experience, what he has learned about 
Vodafone and his views on our strategy.

Our business

Global Pride Webinar
Discussion focus: The Chief Executive, the Chief Human Resources Officer and 
the rest of the Executive Committee were joined by our Global LGBT+ Executive 
Sponsor and a number of guest speakers as we celebrated Pride with our Global 
Pride Webinar. The session covered a range of topics including the decriminalising 
of same sex relationships in India, the #holdinghands initiative in the Czech Republic, 
being accepted for who you are, active allyship, and advertisements introducing 
LGBT+ couples.

D&I

Black History Month
Discussion focus: The Chief Human Resource Officer was joined by external 
speakers and our colleagues to celebrate Black History Month, where we 
recognised Black history and the achievements of Black people past and present. 
Discussion included how employees can take this opportunity to see how they 
can get involved in working towards Race, Ethnicity, Culture and Heritage (REACH) 
inclusion and creating an anti-racist workplace – learning more and becoming an 
ally, or completing our Withstander Training.

D&I

We Connect with the Chief Executive, 
the Chief Human Resources Officer and 
the Group Strategy Director
Discussion focus: The Chief Executive was joined by the Group Chief HR Officer 
and Group Strategy Director to discuss strategy.

Strategy/ 
transformation

Purpose
At Vodafone, our purpose is to connect for a better future by enabling 
inclusive and sustainable digital societies and it is supported by our three 
purpose pillars: Inclusion for All, Planet and Digital Society. Our purpose 
is championed by our Board, which is collectively responsible for the 
oversight and long-term success of the Company. It is aligned with 
our culture and strategy, placed at the forefront of our decision-making 
and strategy development, and the Board considers how the initiatives 
progressed by management throughout the year have advanced our 
purpose. Board oversight ensures that continued product development 
realises our ambition to connect for a better future. 

Read more about our purpose  
on pages 36-40

Strategy
The Board monitors the Company’s progress against established strategic 
objectives and performance against competitors. Board meetings are 
planned with reference to the Company’s strategic priorities and meeting 
agendas are constructed to deliver information at appropriate junctures, 
and from a broad range of management, to enable the Board to 
effectively review and challenge. 

Read more on the evolution of our strategy  
on pages 16-23

Values and culture
The Board has a critical role in setting the tone of our organisation 
and championing the behaviours we expect to see throughout the 
Group. The ‘Spirit of Vodafone’ aligns with our purpose and strategy, 
which ultimately leads to a more motivated and productive workforce. 
The Board has continued to influence and monitor culture throughout 
the year and receives regular updates on the Spirit of Vodafone initiatives, 
including the Spirit Beat survey and additional pulse surveys. The Chief 
Executive, Nick Read also provides regular updates to our people on the 
outcomes of the surveys.

The cultural climate in Vodafone is measured through a number of 
mechanisms including policy and compliance processes, internal 
audit and formal and informal channels for employees to raise 
concerns (including our bi-annual people survey and our whistleblowing 
programme, Speak Up, which is also available to the contractors and 
suppliers working with us). The Board is appraised of any material 
whistleblowing incidents.

Alongside these mechanisms, the Board remains committed to 
engagement with the workforce and these opportunities continue to 
shape how the Board influences and understands culture. The Board 
receives regular updates from Valerie Gooding, the designated Workforce 
Engagement Lead. 

Read more about Speak Up 
on page 47

Governance
The Board ensures the highest standard of corporate governance is 
maintained by regularly reviewing developments in governance best 
practice and ensuring that these are adopted by the Company. 

The Board dedicated time during the year to thoroughly consider the 
independence and time commitment of all Directors, the arrangements 
in place to monitor conflicts of interest, as well as evaluating the 
effectiveness of the Board and each of the Directors.

All Directors have access to the advice of the Company Secretary, 
who is responsible for advising the Board on all governance matters 
and ensuring the Board has access to the necessary policies, processes 
and resources required to operate efficiently and effectively. 

Read more about our governance structure and roles 
and responsibilities on pages 75-76

72

Vodafone Group Plc   

Annual Report 2022

Governance

Strategic report

Governance

Financials

Other information

Our Company purpose, values, and culture 

Purpose

Employee engagement

At Vodafone, our purpose is to connect for a better future by enabling 

Throughout the year we have used several employee engagement 

inclusive and sustainable digital societies and it is supported by our three 

methods and communication channels between the Board, the Executive 

purpose pillars: Inclusion for All, Planet and Digital Society. Our purpose 

Committee, and our workforce. This enabled meaningful engagement to 

is championed by our Board, which is collectively responsible for the 

continue this year throughout periods of COVID-19 restrictions. 

oversight and long-term success of the Company. It is aligned with 

our culture and strategy, placed at the forefront of our decision-making 

and strategy development, and the Board considers how the initiatives 

progressed by management throughout the year have advanced our 

purpose. Board oversight ensures that continued product development 

realises our ambition to connect for a better future. 

Read more about our purpose  

on pages 36-40

Strategy

The Board monitors the Company’s progress against established strategic 

objectives and performance against competitors. Board meetings are 

planned with reference to the Company’s strategic priorities and meeting 

agendas are constructed to deliver information at appropriate junctures, 

and from a broad range of management, to enable the Board to 

effectively review and challenge. 

Read more on the evolution of our strategy  

on pages 16-23

Values and culture

The Board has a critical role in setting the tone of our organisation 

and championing the behaviours we expect to see throughout the 

Group. The ‘Spirit of Vodafone’ aligns with our purpose and strategy, 

which ultimately leads to a more motivated and productive workforce. 

The Board has continued to influence and monitor culture throughout 

the year and receives regular updates on the Spirit of Vodafone initiatives, 

including the Spirit Beat survey and additional pulse surveys. The Chief 

Executive, Nick Read also provides regular updates to our people on the 

outcomes of the surveys.

The cultural climate in Vodafone is measured through a number of 

mechanisms including policy and compliance processes, internal 

audit and formal and informal channels for employees to raise 

programme, Speak Up, which is also available to the contractors and 

suppliers working with us). The Board is appraised of any material 

whistleblowing incidents.

Alongside these mechanisms, the Board remains committed to 

engagement with the workforce and these opportunities continue to 

shape how the Board influences and understands culture. The Board 

receives regular updates from Valerie Gooding, the designated Workforce 

Engagement Lead. 

Read more about Speak Up 

on page 47

Governance

The Board ensures the highest standard of corporate governance is 

maintained by regularly reviewing developments in governance best 

practice and ensuring that these are adopted by the Company. 

The Board dedicated time during the year to thoroughly consider the 

independence and time commitment of all Directors, the arrangements 

in place to monitor conflicts of interest, as well as evaluating the 

effectiveness of the Board and each of the Directors.

All Directors have access to the advice of the Company Secretary, 

who is responsible for advising the Board on all governance matters 

and ensuring the Board has access to the necessary policies, processes 

and resources required to operate efficiently and effectively. 

Read more about our governance structure and roles 

and responsibilities on pages 75-76

Examples of our workplace interactive sessions include:

Interactive session

Stay Connected: Chief Executive, 

Diversity & Inclusion (D&I) Initiatives

Discussion focus: The Chief Executive was joined by the Head of Network 

Engineering Spain and the Group’s Head of Culture and Inclusion to hear 

about diversity initiatives underway in and outside of Vodafone in the lead 

up to International Women’s Day 2022. 

We Connect: Chief Executive and 

Executive Committee

Topic

D&I

Our business

Discussion focus: The Chief Executive was joined by his Executive Committee 

colleagues to discuss the Company’s future as a new generation connectivity 

and digital services providers.

We Connect: Together We Can, brand repositioning 

Brand

Discussion focus: The Chief Executive was joined by the Group Chief 

Commercial Operations & Strategy Officer to announce the launch of our new 

brand positioning, combining the human spirit with the power of technology 

to find out what that really means for society. As the financial year came to a 

close, the Chief Executive and the Executive Committee thanked employees for 

the their efforts in keeping our customers connected, and in helping us to enable 

an inclusive and sustainable digital society.

Chief Executive and Chief Financial Officer 

Our business

financial year results

Discussion focus: The Chief Executive was joined by the Chief Financial Officer to 

discuss Financial Year Results, with links to the press release as they talk to our 

investors. The Chief Executive also thanked employees for their continuous hard 

work and support through such an unprecedented year.

Stay Connected with the Chief Executive 

Our business

and Chairman 

Discussion focus: The Chief Executive was joined by the Chairman of Vodafone. 

The session delved into his previous experience, what he has learned about 

Vodafone and his views on our strategy.

D&I

D&I

Discussion focus: The Chief Executive, the Chief Human Resources Officer and 

the rest of the Executive Committee were joined by our Global LGBT+ Executive 

Sponsor and a number of guest speakers as we celebrated Pride with our Global 

Pride Webinar. The session covered a range of topics including the decriminalising 

of same sex relationships in India, the #holdinghands initiative in the Czech Republic, 

being accepted for who you are, active allyship, and advertisements introducing 

LGBT+ couples.

Black History Month

Discussion focus: The Chief Human Resource Officer was joined by external 

speakers and our colleagues to celebrate Black History Month, where we 

recognised Black history and the achievements of Black people past and present. 

Discussion included how employees can take this opportunity to see how they 

can get involved in working towards Race, Ethnicity, Culture and Heritage (REACH) 

inclusion and creating an anti-racist workplace – learning more and becoming an 

ally, or completing our Withstander Training.

We Connect with the Chief Executive, 

the Chief Human Resources Officer and 

the Group Strategy Director

Strategy/ 

transformation

Discussion focus: The Chief Executive was joined by the Group Chief HR Officer 

and Group Strategy Director to discuss strategy.

concerns (including our bi-annual people survey and our whistleblowing 

Global Pride Webinar

Strategic report

Governance

Financials

Other information

73

Vodafone Group Plc   
Annual Report 2022

Our Board 

Our business is led by our Board of Directors.

Biographical details of the Directors as at 
17 May 2022 are provided below.

Click to find full biographical information for the Directors: 
vodafone.com/board

External appointments listed are only those required to be disclosed 
pursuant to Listing Rule 9.6.

Jean-François van Boxmeer  N
Chairman – Independent on appointment
Tenure: 1 year
Skills and experience:
Jean-François brings to the Vodafone Board his extensive international 
experience in driving growth through both business-to-business and 
business-to-consumer business models and in-depth knowledge of the 
countries in which Vodafone operates. Jean-François is highly regarded 
as having been one of the longest standing and most successful CEOs 
in Europe. He was the Chief Executive of Heineken for 15 years, having 
been with the company for 36 years. Jean-François held a number of 
senior roles in Africa and Europe before joining Heineken’s Executive 
Board in 2001 with worldwide responsibility for supply chain and 
technical services, as well as regional responsibility for the operating 
businesses in North-West Europe, Central and Eastern Europe and 
Sub-Saharan Africa.

External appointments:
 – Heineken Holding N.V., non-executive director

Note:
Jean-François is currently non-executive lead at Mondelez International Inc., but will not stand for 
re-election as a director at the AGM on 18 May 2022. 

Nick Read
Chief Executive – Executive Director
Tenure: 3 years (as Chief Executive)
Skills and experience:
As Chief Executive, Nick combines strong commercial and operational 
leadership with a detailed understanding of the telecoms sector and its 
opportunities and challenges.

Prior to becoming Chief Executive in October 2018, Nick served as Group 
Chief Financial Officer from April 2014, and held a variety of senior roles 
including Chief Executive for Africa, Middle East and Asia-Pacific for five 
years and Chief Executive of Vodafone UK. Prior to joining Vodafone, he 
held senior global finance positions with United Business Media Plc and 
Federal Express Worldwide.

External appointments:
 – Booking Holdings Inc., non-executive director and member of the 

audit committee 

Margherita Della Valle 
Chief Financial Officer – Executive Director
Tenure: 3 years
Skills and experience:
Margherita brings considerable corporate finance and accounting experience 
to the Board. She was Deputy Chief Financial Officer from 2015 to 2018, 
Group Financial Controller from 2010 to 2015, Chief Financial Officer 
of Vodafone’s European region from 2007 to 2010 and Chief Financial Officer 
of Vodafone Italy from 2004 to 2007. Margherita joined Omnitel Pronto Italia 
in Italy in 1994 and held various consumer marketing positions in business 
analytics and customer base management before moving to finance. 
Omnitel was acquired by Vodafone in 2000.

External appointments:
 – Reckitt Benckiser Group plc, non-executive director and member of the 

audit committee

RNE

Valerie Gooding CBE
Senior Independent Director and Workforce Engagement Lead
Tenure: 8 years
Skills and experience:
Valerie brings a wealth of international business experience obtained at 
companies with high levels of customer service including British Airways 
and as chief executive of BUPA which, together with her focus on leadership 
and talent, is valuable to Board discussions.

Sir Crispin Davis  N
Non-Executive Director
Tenure: 7 years
Skills and experience:
Sir Crispin has broad-ranging experience as a business leader within 
international content and technology markets from his former roles as 
chief executive of RELX Group (formerly Reed Elsevier) and the digital 
agency, Aegis Group plc, and group managing director of Guinness PLC 
(now Diageo plc). He was knighted in 2004 for services to publishing 
and information. He brings a strong commercial perspective to 
Board discussions.

Michel Demaré  A   N   R
Non-Executive Director
Tenure: 4 years
Skills and experience:
Michel brings extensive international finance, strategy and M&A 
experience to the Board, gained during his 18-year career at Dow 
Chemical as CFO – Global Polyolefins & Elastomers Division, as CFO 
of Baxter International (Europe), and as CFO and head of global markets 
of ABB Group. He was the non-executive chairman of Syngenta until the 
company was sold to ChemChina in 2017 and was the vice chairman of 
UBS Group AG for 10 years.

External appointments:
 – AstraZeneca PLC, non-executive director and chair of the remuneration 

committee and member of the nomination and governance 
committee and the audit committee

Committee key

A

Audit and Risk Committee

E

ESG Committee

Solid background signifies 
Committee Chair

N

Nominations and  
Governance Committee

R

Remuneration Committee

74

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

RE

Dame Clara Furse DBE 
Non-Executive Director
Tenure: 7 years
Skills and experience:
Dame Clara brings to the Board a deep understanding of international 
capital markets, regulation, service industries and business transformation 
developed from her previous roles as chief executive officer of the 
London Stock Exchange Group plc and Credit Lyonnais Rouse Ltd. 
Her financial proficiency is highly valued. In 2008 she was appointed 
Dame Commander of the Order of the British Empire.

External appointments:
 – Assicurazioni Generali S.p.A, non-executive director

Note:
Dame Clara Furse is currently non-executive director and chair of the nominations and remuneration 
committees at Amadeus IT Group SA, but will not stand for re-election as a director at the AGM on 
23 June 2022. 

A

Deborah Kerr
Non-Executive Director
Tenure: <1 year
Skills and experience:
Deborah brings to the Board a wealth of technology expertise having held 
senior executive roles and non-executive appointments across a range 
of sectors. She was previously Managing Director of Value Creation at 
Warburg Pincus, Chief Product and Technology Officer at Sabre, and Chief 
Technology Officer for Hewlett-Packard’s Enterprise Services operations. 
Deborah has a deep understanding of complex digital transformations. 

External appointments:
 – NetApp INC, non-executive director and member of the 

audit committee

 – Chico’s FAS, Inc., non-executive director and member of the human 
resources, compensation and benefits committee, the corporate 
governance and nominating committee and the environmental, 
social and governance committee

A E

Amparo Moraleda
Non-Executive Director
Tenure: 4 years
Skills and experience:
Amparo brings strong international technology experience to the Board 
from her previous role as chief executive officer of the international 
division of Iberdola and a career spanning 20 years at IBM, where she 
held a number of positions across a range of global locations.

External appointments:
 – Airbus Group, senior independent director, chair of nominations and 

governance committee and remuneration committee and member of 
ethics & compliance committee

 – CaixaBank, non-executive director and chair of remuneration committee
 – A.P. Moller-Maersk, non-executive director and member of the 

audit committee, remuneration committee and transformation and 
innovation committee

Committee key

A

N

Audit and Risk Committee

Nominations and  
Governance Committee

E

R

ESG Committee

Remuneration  
Committee

Solid background signifies 
Committee Chair

David Nish  A
Non-Executive Director
Tenure: 6 years
Skills and experience:
David has wide-ranging operational and strategic experience as a senior 
leader and has a strong understanding of financial and capital markets 
through his previous directorships which include chief executive officer 
and chief financial officer of Standard Life plc and chief financial officer 
of Scottish Power plc.

External appointments:
 – HSBC Holdings plc, senior independent director, chair of the audit 

committee and member of the risk committee and the nomination 
and corporate governance committee

Prospective Non-Executive Directors  
subject to shareholder approval

Stephen Carter CBE
Skills and experience:
Stephen brings a track record of value creation and has extensive 
commercial and regulatory experience in the telecoms and media 
sectors. Since becoming CEO of Informa in 2013, the company 
has become a global leader in B2B Events and Digital Services and 
Academic markets and Digital Services. Prior to Informa, Stephen held 
various senior executive positions at Alcatel-Lucent, where he played 
a key role in restructuring the business, taking out significant cost, 
and investing in next generation mobile network equipment product 
development. Stephen’s successful commercial track record is combined 
with deep experience of public policy and regulation having served 
as the first CEO of Ofcom, where he brought together five different 
regulatory authorities. After Ofcom, Stephen served as Chief of 
Strategy for the UK’s Prime Minister, and then served as Minister, 
Communications, Technology & Broadcasting. Stephen was also a 
non-executive director for the Department for Business, Energy and 
Industrial Strategy.

External appointments:
 – Informa PLC, group chief executive

Note:
Stephen is currently non-executive director and chair of the corporate responsibility committee 
and member of the audit and nomination committees at United Utilities but his term on the board 
will complete in July 2022.

Delphine Ernotte Cunci 
Skills and experience:
Delphine has considerable experience in the telecoms sector and, 
more recently, in media and technology. Since 2015, Delphine has 
been President of France Télévisions, the French national public 
television broadcaster. Prior to that, Delphine spent 26 years at 
Orange, where she became Deputy CEO in 2010 and led the 
successful turnaround of Orange France.

Simon Segars
Skills and experience:
Simon brings significant experience and insights on technology trends 
and how these are reshaping industry landscapes. Simon has recently 
stepped down as CEO of ARM, the global leader in the development 
of semiconductor technology. He successfully led the business since 
2013 and generated significant value for investors during his tenure. 
Prior to that, he was an engineer at Standard Telephones and Cables. 

External appointments:
 – Dolby Laboratories, Inc., non-executive director

74

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Dame Clara Furse DBE 

RE

Non-Executive Director

Tenure: 7 years

Skills and experience:

Dame Clara brings to the Board a deep understanding of international 

capital markets, regulation, service industries and business transformation 

developed from her previous roles as chief executive officer of the 

London Stock Exchange Group plc and Credit Lyonnais Rouse Ltd. 

Her financial proficiency is highly valued. In 2008 she was appointed 

Dame Commander of the Order of the British Empire.

External appointments:

 – Assicurazioni Generali S.p.A, non-executive director

Dame Clara Furse is currently non-executive director and chair of the nominations and remuneration 

committees at Amadeus IT Group SA, but will not stand for re-election as a director at the AGM on 

Note:

23 June 2022. 

Deborah Kerr

A

Non-Executive Director

Tenure: <1 year

Skills and experience:

Deborah brings to the Board a wealth of technology expertise having held 

senior executive roles and non-executive appointments across a range 

of sectors. She was previously Managing Director of Value Creation at 

Warburg Pincus, Chief Product and Technology Officer at Sabre, and Chief 

Technology Officer for Hewlett-Packard’s Enterprise Services operations. 

Deborah has a deep understanding of complex digital transformations. 

External appointments:

audit committee

 – NetApp INC, non-executive director and member of the 

 – Chico’s FAS, Inc., non-executive director and member of the human 

resources, compensation and benefits committee, the corporate 

governance and nominating committee and the environmental, 

social and governance committee

Amparo Moraleda

A E

Non-Executive Director

Tenure: 4 years

Skills and experience:

Amparo brings strong international technology experience to the Board 

from her previous role as chief executive officer of the international 

division of Iberdola and a career spanning 20 years at IBM, where she 

held a number of positions across a range of global locations.

External appointments:

 – Airbus Group, senior independent director, chair of nominations and 

governance committee and remuneration committee and member of 

ethics & compliance committee

 – CaixaBank, non-executive director and chair of remuneration committee

 – A.P. Moller-Maersk, non-executive director and member of the 

audit committee, remuneration committee and transformation and 

innovation committee

Audit and Risk Committee

ESG Committee

E

R

Remuneration  

Committee

Committee key

A

N

Nominations and  

Governance Committee

Solid background signifies 

Committee Chair

David Nish  A

Non-Executive Director

Tenure: 6 years

Skills and experience:

of Scottish Power plc.

External appointments:

David has wide-ranging operational and strategic experience as a senior 

leader and has a strong understanding of financial and capital markets 

through his previous directorships which include chief executive officer 

and chief financial officer of Standard Life plc and chief financial officer 

 – HSBC Holdings plc, senior independent director, chair of the audit 

committee and member of the risk committee and the nomination 

and corporate governance committee

Prospective Non-Executive Directors  

subject to shareholder approval

Stephen Carter CBE

Skills and experience:

Stephen brings a track record of value creation and has extensive 

commercial and regulatory experience in the telecoms and media 

sectors. Since becoming CEO of Informa in 2013, the company 

has become a global leader in B2B Events and Digital Services and 

Academic markets and Digital Services. Prior to Informa, Stephen held 

various senior executive positions at Alcatel-Lucent, where he played 

a key role in restructuring the business, taking out significant cost, 

and investing in next generation mobile network equipment product 

development. Stephen’s successful commercial track record is combined 

with deep experience of public policy and regulation having served 

as the first CEO of Ofcom, where he brought together five different 

regulatory authorities. After Ofcom, Stephen served as Chief of 

Strategy for the UK’s Prime Minister, and then served as Minister, 

Communications, Technology & Broadcasting. Stephen was also a 

non-executive director for the Department for Business, Energy and 

Industrial Strategy.

External appointments:

 – Informa PLC, group chief executive

Note:

Stephen is currently non-executive director and chair of the corporate responsibility committee 

and member of the audit and nomination committees at United Utilities but his term on the board 

will complete in July 2022.

Delphine Ernotte Cunci 

Skills and experience:

Delphine has considerable experience in the telecoms sector and, 

more recently, in media and technology. Since 2015, Delphine has 

been President of France Télévisions, the French national public 

television broadcaster. Prior to that, Delphine spent 26 years at 

Orange, where she became Deputy CEO in 2010 and led the 

successful turnaround of Orange France.

Simon Segars

Skills and experience:

Simon brings significant experience and insights on technology trends 

and how these are reshaping industry landscapes. Simon has recently 

stepped down as CEO of ARM, the global leader in the development 

of semiconductor technology. He successfully led the business since 

2013 and generated significant value for investors during his tenure. 

Prior to that, he was an engineer at Standard Telephones and Cables. 

External appointments:

 – Dolby Laboratories, Inc., non-executive director

Strategic report

Governance

Financials

Other information

75

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our governance structure 

The Board
Responsible for the overall conduct of the Group’s business including our long-term success; setting our purpose; monitoring culture,  
values, standards and strategic objectives; reviewing our performance; and maintaining positive dialogue with our stakeholders.

Audit and Risk Committee
Reviews the adequacy of the 
Group’s system of internal 
control, including the risk 
management framework and 
related compliance activities.

Monitors the integrity of financial 
statements, reviews significant 
financial reporting judgements, 
advises the Board on fair, 
balanced and understandable 
reporting and the long-term 
viability statement.

Nominations and 
Governance Committee
Evaluates Board composition 
and ensures Board diversity 
and a balance of skills.

Reviews Board and Executive 
Committee succession plans 
to maintain continuity of 
skilled resource.

Oversees matters relating to 
corporate governance.

Remuneration Committee
Sets, reviews and recommends 
the policy on remuneration of 
the Chairman, executives and  
senior management team.

Monitors the implementation 
of the Remuneration Policy.

Oversees general pay practices 
across the Group.

ESG Committee
Oversees the ESG programme, 
purpose (Inclusion for All, 
Planet and Digital Society) 
and the social contract.

Monitors progress against 
key performance indicators 
and external ESG index results.

Oversees progress on ESG 
commitments and targets.

Chief Executive

Chief Financial Officer

Executive Committee
Focuses on strategy implementation, financial and competitive 
performance, commercial and technological developments, 
succession planning and organisational development.

Disclosure Committee
Oversees the accuracy and timeliness of Group disclosures 
and approves controls and procedures in relation to the 
public disclosure of financial information.

Global Products Board
Supports the Executive Committee by providing
visibility of global product strategy and life-cycle
and identifies capital allocation opportunities

Purpose and Reputation  
Steering Committee
Assists the Executive Committee with the effective 
coordination of purpose activities and advises on 
reputational risks and policy matters.

Risk and Compliance Committee
Assists the Executive Committee in fulfilling
its accountabilities with regard to
risk management and policy compliance.

Full details of the Committees’ responsibilities are provided within the respective Committee reports  
starting on pages 80, 83, 89 and 91

The Board 
The Board is comprised of the Chairman, Senior Independent Director, 
Non-Executive Directors, the Chief Executive, and the Chief Financial 
Officer. Our Non-Executive Directors bring independent judgement, and 
wide and varied commercial and financial experience to the Board and 
Committees. A summary of each role can be found on the page 76.

Board meetings are structured to allow open discussions. At each meeting 
the Directors are made aware of the key discussions and decisions of the 
principal Committees by the respective Committee Chairs. Minutes of Board 
and Committee meetings are circulated to all Directors after each meeting. 

Read more about the Board’s activities during the year  
on pages 77-78

The Board is collectively responsible for ensuring leadership through 
effective oversight and review. It sets the strategic direction with the goal 
of delivering sustainable stakeholder value over the longer term and has 
oversight of cultural and ethics programmes. 

The Board also oversees the implementation of risk assessment systems 
and processes to identify, manage and mitigate Vodafone’s principal risks. 
It is also responsible for matters relating to finance, audit and internal 
control, reputation, listed company management, corporate governance, 
remuneration and effective succession planning, much of which is 
overseen through its principal Committees. 

The Executive Committee
The Executive Committee is comprised of Nick Read, Chief Executive, 
Margherita Della Valle, Chief Financial Officer, a number of senior 
executives responsible for global commercial operations, human 
resources, technology, external affairs and legal, as well as the 
Chief Executive Officers of our largest operating companies in 
Germany, the UK, Italy, Spain, Europe Cluster and Vodacom Group. 

Led by the Chief Executive, the Executive Committee and other management 
committees are responsible for making day-to-day management and 
operational decisions, including implementing strategic objectives and 
empowering competitive business performance in line with established 
risk management frameworks, compliance policies, internal control 
systems and reporting requirements. 

The Committee members have a broad range of experience, skills, and 
expertise. Some members also hold external non-executive directorships, 
giving them valuable board experience. 

Click to read more about the Executive Committee: 
vodafone.com/exco

76

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Governance (continued)
Division of responsibilities

Chairman
Jean-François van Boxmeer
 – Leads the Board, sets each meeting agenda and ensures the Board 
receives accurate, timely and clear information in order to monitor, 
challenge, guide and take sound decisions;

 – Promotes a culture of open debate between Executive and Non-
Executive Directors and holds meetings with the Non-Executive 
Directors, without the Executive Directors present;

Chief Executive
Nick Read
 – Provides leadership of the Company, including representing the 

Company to customers, suppliers, governments, shareholders, financial 
institutions, employees, the media, the community and the public and 
enhances the Group’s reputation;

 – Leads the Executive Directors and senior management team in running 

the Group’s business, including chairing the Executive Committee;

 – Regularly meets with the Chief Executive and other senior 

 – Develops and implements Group objectives and strategy having regard 

management to stay informed;

to shareholders and other stakeholders;

 – Ensures effective communication with shareholders and 

 – Recommends remuneration, terms of employment and succession 

other stakeholders;

planning for the senior executive team;

 – Promotes high standards of corporate governance and 

 – Manages the Group’s risk profile and ensures appropriate internal 

controls are in place;

 – Ensures compliance with legal, regulatory, corporate governance, 

social, ethical and environmental requirements and best practice; and
 – Ensures there are effective processes for engaging with, communicating 
with, and listening to, employees and others working for the Company.

Chief Financial Officer
Margherita Della Valle
 – Supports the Chief Executive in developing and implementing the 

Group strategy;

 – Leads the global finance function and develops key finance talent;
 – Ensures effective financial reporting, processes and controls are 

in place;

 – Recommends the annual budget and long-term strategic and 

financial plan;

 – Oversees Vodafone’s relationships with the investment community; 
 – Oversees shared services organisation (_VOIS); and
 – Leads on supply chain management, including the Vodafone 

Procurement Company. 

Click to read more about the Board’s role and 
responsibilities, matters reserved and the terms 
of reference for each Board Committee:  
vodafone.com/board

Read more about our Board Committees, together 
with details of their activities on pages 80-112 

ensures Directors understand the views of the Company’s 
shareholders and other key stakeholders, and the section 172 
Companies Act 2006 duties;

 – Promotes and safeguards the interests and reputation of the 

Company; and 

 – Represents the Company to customers, suppliers, governments, 

shareholders, financial institutions, the media, the community and 
the public.

Senior Independent Director and Workforce 
Engagement Lead
Valerie Gooding, CBE
 – Provides a sounding board for the Chairman and acts as a trusted 

intermediary for the Directors as required;

 – Meets with the Non-Executive Directors (without the Chairman present) 
when necessary and at least once a year to appraise the Chairman’s 
performance and communicates the results to the Chairman; 
 – Together with the Nominations and Governance Committee, leads 

an orderly succession process for the Chairman; and 

 – Engages with the workforce in key regions where we operate, 

answers direct questions from workforce-elected representatives, 
and provides the Board with feedback on the content and outcome 
of those discussions.

Non-Executive Directors
 – Monitor and challenge the performance of management;
 – Assist in development, approval and review of strategy;
 – Review Group financial information and provide advice 

to management;

 – Engage with stakeholders and provide insight as to their views, 

including in relation to workforce and the culture of Vodafone; and

 – As part of the Nominations and Governance Committee, 

review the succession plans for the Board and key members 
of senior management.

Company Secretary 
Rosemary Martin
 – Ensures the necessary information flows between the Board, 

Committees and between senior management and Non-Executive 
Directors in a timely manner; 

 – Supports the Chairman in ensuring the Board functions efficiently and 
effectively, and assists the Chairman with organising Director induction 
and training programmes; 

 – Provides advice and keeps the Board updated on all corporate 

governance developments; and

 – Is a member of the Executive Committee.

76

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Division of responsibilities

Chairman

Jean-François van Boxmeer

Chief Executive

Nick Read

 – Leads the Board, sets each meeting agenda and ensures the Board 

 – Provides leadership of the Company, including representing the 

receives accurate, timely and clear information in order to monitor, 

Company to customers, suppliers, governments, shareholders, financial 

challenge, guide and take sound decisions;

institutions, employees, the media, the community and the public and 

 – Promotes a culture of open debate between Executive and Non-

enhances the Group’s reputation;

Executive Directors and holds meetings with the Non-Executive 

 – Leads the Executive Directors and senior management team in running 

Directors, without the Executive Directors present;

the Group’s business, including chairing the Executive Committee;

 – Regularly meets with the Chief Executive and other senior 

 – Develops and implements Group objectives and strategy having regard 

management to stay informed;

to shareholders and other stakeholders;

 – Ensures effective communication with shareholders and 

 – Recommends remuneration, terms of employment and succession 

other stakeholders;

planning for the senior executive team;

 – Promotes high standards of corporate governance and 

 – Manages the Group’s risk profile and ensures appropriate internal 

controls are in place;

 – Ensures compliance with legal, regulatory, corporate governance, 

social, ethical and environmental requirements and best practice; and

 – Ensures there are effective processes for engaging with, communicating 

with, and listening to, employees and others working for the Company.

Chief Financial Officer

Margherita Della Valle

 – Supports the Chief Executive in developing and implementing the 

 – Leads the global finance function and develops key finance talent;

 – Ensures effective financial reporting, processes and controls are 

 – Recommends the annual budget and long-term strategic and 

Group strategy;

in place;

financial plan;

 – Oversees Vodafone’s relationships with the investment community; 

 – Oversees shared services organisation (_VOIS); and

 – Leads on supply chain management, including the Vodafone 

Procurement Company. 

Click to read more about the Board’s role and 

responsibilities, matters reserved and the terms 

of reference for each Board Committee:  

vodafone.com/board

Read more about our Board Committees, together 

with details of their activities on pages 80-112 

ensures Directors understand the views of the Company’s 

shareholders and other key stakeholders, and the section 172 

Companies Act 2006 duties;

 – Promotes and safeguards the interests and reputation of the 

 – Represents the Company to customers, suppliers, governments, 

shareholders, financial institutions, the media, the community and 

Company; and 

the public.

Senior Independent Director and Workforce 

Engagement Lead

Valerie Gooding, CBE

 – Provides a sounding board for the Chairman and acts as a trusted 

intermediary for the Directors as required;

 – Meets with the Non-Executive Directors (without the Chairman present) 

when necessary and at least once a year to appraise the Chairman’s 

performance and communicates the results to the Chairman; 

 – Together with the Nominations and Governance Committee, leads 

an orderly succession process for the Chairman; and 

 – Engages with the workforce in key regions where we operate, 

answers direct questions from workforce-elected representatives, 

and provides the Board with feedback on the content and outcome 

of those discussions.

Non-Executive Directors

 – Monitor and challenge the performance of management;

 – Assist in development, approval and review of strategy;

 – Review Group financial information and provide advice 

to management;

 – Engage with stakeholders and provide insight as to their views, 

including in relation to workforce and the culture of Vodafone; and

 – As part of the Nominations and Governance Committee, 

review the succession plans for the Board and key members 

of senior management.

Company Secretary 

Rosemary Martin

 – Ensures the necessary information flows between the Board, 

Committees and between senior management and Non-Executive 

Directors in a timely manner; 

 – Supports the Chairman in ensuring the Board functions efficiently and 

effectively, and assists the Chairman with organising Director induction 

and training programmes; 

 – Provides advice and keeps the Board updated on all corporate 

governance developments; and

 – Is a member of the Executive Committee.

Strategic report

Governance

Financials

Other information

77

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Board activities and principal decisions

Financial performance 
The Board received regular updates on the financial performance of the 
Group, market trends, strategic KPIs and taxation. 

US bonds 
As part of the Board’s oversight of the long-term funding requirements 
of the Group, annual updates are provided on activity related to our two 
bond programmes: the US shelf programme listed on NASDAQ and the 
Euro Medium Term Note programme listed in both London and Dublin, 
to ensure cost efficient and dependable financial resources are available 
to the business.

Mandatory convertible bonds 
In January 2022, the Board approved the commencement of a new 
irrevocable and non-discretionary buyback programme following 
maturity of the second tranche on 12 March 2022. 

Investor relations 
The Board received quarterly updates on market share information 
and updates on the results of three investor perception studies. 
Annual roadshow feedback was also provided during the year. 

Read more about how the Board engaged with investors  
during the year on page 15

Dividend
In its deliberations on the dividend, the Board considered the key 
stakeholders and the decision to approve the dividend was supported 
by a robust assessment of the position, performance and viability of the 
business carried out by management. The Board was mindful that the 
Directors had continued to adopt the going concern basis in preparing the 
annual report and accounts and was also cognisant of available reserves 
to support the dividend. 

On 16 November 2021, we announced a dividend of 4.50 eurocents per 
share and have recommended a dividend of 4.50 eurocents per share to 
be paid on 5 August 2022. This was consistent with dividends declared 
during FY21 and the expectations of our shareholders. 

Board activities and discussion during the year were 
structured to develop the Group’s strategy and to 
enable the Board to support executive management 
on the delivery of the strategy within a transparent 
governance framework. The key topics discussed are 
set out below. 

Read more about Vodafone’s key stakeholders and how the 
Board has engaged with them during the year on pages 14-15

Strategy and business developments
Strategy continued to be a key focus throughout the year. In addition to 
the usual Board meeting cadence, the Board attended a strategy away day. 
A key focus for the away day was to consider the competitive landscape 
and agree the strategic priorities for the next 12 months. 

Strategic plan
Following completion of the first phase of the strategic plan, the Board 
considered how the next phase would be executed and potential new 
areas for high growth and shareholder return. 

Enabling a digital society 
The Board continued to focus on supporting digital connectivity, 
infrastructure and technologies in Europe and Africa and regular 
updates were received on the progress made. 

Digital and innovation
Digital technology remained a key focus this year following the launch of 
the new technology operating model on 1 April 2021. The Board received 
updates on the strategy for, and pace of, change within the business as we 
digitalise our processes and promote a digital culture.

During the year the Board received presentations on the Company’s IT 
transformation programmes that are designed to make the delivery of 
technology for use in the Company faster and more efficient. 

Innovation in future growth initiatives
Throughout the year the Board discussed several future growth initiatives 
including the IoT connectivity strategy, the new VodaPay super-app 
launch by Vodacom and future digital marketing initiatives. 

Connected by Vodafone South Africa platform
At its September 2021 meeting, the Board considered the Connected by 
Vodafone platform which seeks to ensure seamless connectivity and to 
provide customers with ‘always connected’ experiences. A vision for the 
platform was presented alongside proposed technology developments. 

Business Plan and financial performance

Business Plan 
At each Board meeting Nick Read provided an update on the execution 
of the Company’s business plan. A half-year progress report on execution 
of the plan was considered by the Board at its November 2021 meeting. 
The Board agreed that the Business Plan remained in alignment with the 
Company’s purpose, vision and values.

Portfolio
At each Board meeting Nick Read informed the Board about progress 
on the strategy to optimise the Group’s portfolio of assets and provided 
updates on merger and acquisitions activity. 

78

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

The war in Ukraine
The Board received updates from Nick Read and the Chief External and 
Corporate Affairs Officer on the war in Ukraine and the support provided 
by the Company and by Vodafone Foundation to those people and 
organisations impacted. 

Read more about the support provided  
on page 36

Other
The Board has also spent time this year considering the following matters:

 – Health and safety; 
 – Regulatory landscape; and 
 – Climate and sustainability.

Looking forward
The Board’s focus for next year is expected to include:

 – Continuing focus on execution of our strategy and delivery of growth;
 – Overseeing the transformation of the Group into a new generation 

connectivity and digital services provider; 

 – Monitoring risks and ensuring they are managed effectively; and
 – Keeping under review the Company’s execution of its purpose strategy 

and monitoring the Group’s culture. 

Our people

Spirit, inclusion and diversity
The Board was kept updated on the success of the ‘Spirit of Vodafone’ 
programme. It was important for the Board to capture the sentiment of 
our employees and measure the success of the programme. 

Read more  
on page 21

The Board received updates on the work being done to embed inclusion 
to support the expansion of key diversity areas and endorsed the 
programmes in place. 

Read more about inclusion  
on page 36

The Board reviews the Board Diversity Policy on an annual basis and 
following input from the Nominations and Governance Committee, 
the Board approved the addition of ‘race and ethnicity’ to the Policy 
in November 2021. 

Read more 
 on page 40

The Board considered the results of the  
employee surveys. Read more on page 21

Talent and succession 
The Board received an update on talent and succession within the Group 
at its November 2021 meeting. 

Modern slavery
The Board monitors our compliance with the requirements of the 
UK Modern Slavery Act 2015 and approved our Modern Slavery 
Statement in May 2022. 

Customers
The Board regularly received updates on the goal to drive systematic 
improvement to the customer experience. Understanding our customer 
response to our revised commercial offerings, which vary across markets, 
is crucial. The Board regularly considered the Net Promoter Scores 
focused on the drivers of satisfaction for consumers and business 
customers, performance against KPIs and the overall success of 
strategic initiatives. 

Information in relation to the evolving needs of consumers and business 
customers is regularly provided to the Board by the Executive Committee 
members and senior managers. The Board also considered how COVID-19 
had accelerated the shift to digital interactions with customers. 

Risk
The Board reviewed the principal risks and their impact on strategy and 
commercial initiatives. An update on the operation of our internal risk and 
compliance processes was also provided. 

Read more about our system of internal controls and 
risk management on page 86

78

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

79

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Our people

Spirit, inclusion and diversity

The Board was kept updated on the success of the ‘Spirit of Vodafone’ 

programme. It was important for the Board to capture the sentiment of 

our employees and measure the success of the programme. 

The war in Ukraine

The Board received updates from Nick Read and the Chief External and 

Corporate Affairs Officer on the war in Ukraine and the support provided 

by the Company and by Vodafone Foundation to those people and 

organisations impacted. 

Read more about the support provided  

on page 36

The Board received updates on the work being done to embed inclusion 

to support the expansion of key diversity areas and endorsed the 

Other

The Board has also spent time this year considering the following matters:

Read more  

on page 21

programmes in place. 

Read more about inclusion  

on page 36

 – Health and safety; 

 – Regulatory landscape; and 

 – Climate and sustainability.

Looking forward

The Board’s focus for next year is expected to include:

 – Continuing focus on execution of our strategy and delivery of growth;

 – Overseeing the transformation of the Group into a new generation 

connectivity and digital services provider; 

 – Monitoring risks and ensuring they are managed effectively; and

 – Keeping under review the Company’s execution of its purpose strategy 

and monitoring the Group’s culture. 

The Board reviews the Board Diversity Policy on an annual basis and 

following input from the Nominations and Governance Committee, 

the Board approved the addition of ‘race and ethnicity’ to the Policy 

in November 2021. 

Read more 

 on page 40

The Board considered the results of the  

employee surveys. Read more on page 21

The Board received an update on talent and succession within the Group 

Talent and succession 

at its November 2021 meeting. 

Modern slavery

Statement in May 2022. 

Customers

The Board monitors our compliance with the requirements of the 

UK Modern Slavery Act 2015 and approved our Modern Slavery 

The Board regularly received updates on the goal to drive systematic 

improvement to the customer experience. Understanding our customer 

response to our revised commercial offerings, which vary across markets, 

is crucial. The Board regularly considered the Net Promoter Scores 

focused on the drivers of satisfaction for consumers and business 

customers, performance against KPIs and the overall success of 

strategic initiatives. 

Information in relation to the evolving needs of consumers and business 

customers is regularly provided to the Board by the Executive Committee 

members and senior managers. The Board also considered how COVID-19 

had accelerated the shift to digital interactions with customers. 

Risk

The Board reviewed the principal risks and their impact on strategy and 

commercial initiatives. An update on the operation of our internal risk and 

compliance processes was also provided. 

Read more about our system of internal controls and 

risk management on page 86

Board effectiveness and improving  
our performance 
The Board recognises that it needs to continually 
monitor and improve its performance. Our annual 
performance evaluation provides the opportunity for 
the Board and its Committees to consider and reflect 
on the effectiveness of its activities, the quality of 
its decision-making, and the collective contribution 
made by each Board member. 

More and different forms 
of engagement between 
Directors, with and without 
the Executive Directors.

Progress against actions identified following 
the 2021 external evaluation
Action

Progress made

The Board was able to meet 
in person during the year in 
Germany and the UK. The 
Chairman held some sessions 
with the Non-Executive Directors 
alone. A number of meetings 
were held that were not formal 
Board meetings.

Refreshing the Board’s composition 
and reviewing the mix of skills and 
experience on the Board in light of 
the next phase of the strategy.

Since the end of FY22, the 
Company has announced 
the appointment of three  
new Non-Executive Directors. 

Continue to ensure Board agendas 
concentrate on the specifics of 
organic improvement and growth 
and their underlying drivers.

The Board agendas cover both 
inorganic opportunities for growth 
and organic improvement and 
growth initiatives.

Understanding closely 
the organisation’s capacity, 
capabilities and cultural change 
and monitoring progress on 
new proposition developments, 
ESG and culture change.

During the year the Board 
considered these matters. An 
ESG Committee was established 
in November 2021.

Process undertaken for our Board evaluation
The 2022 Board evaluation was externally facilitated by Raymond Dinkin 
of Consilium Limited (‘Consilium’), an independent board review firm. Both 
Raymond Dinkin and Consilium are considered fully independent as they 
do not have a relationship with the Board or any Director. 

Following previous recommendations made by Consilium in 2021, the 
Board requested that an assessment be made this year as to whether 
previous recommendations had been implemented effectively and to 
consider further recommendations to support the Board’s continued 
development and effectiveness. The evaluation focused on strategic 
stewardship and Board composition to gain further insight on participation 
and how the Board was working as a whole.

In order to gather and distil feedback, members of senior management 
and all Directors completed a tailored questionnaire and were interviewed 
by Raymond Dinkin in early 2022. To support the evaluation of the 
effectiveness of the Board as a whole, its Committees and individual 
Directors’ contributions to discussions and decision-making, Raymond 
Dinkin observed several Board and Committee meetings and reviewed 
the meeting documentation. 

Consilium collated the input received from individual Director 
meetings and the questionnaire to create a report which provided 
an independent assessment of the effectiveness of the Board. The 
findings and recommendations were considered by the Board and 
Board Committees at the March and May 2022 meetings. 

Summary of findings
The conclusions of this year’s review have been positive and confirmed 
that the Board remains effective. 

Areas identified to enhance the Board’s effectiveness for FY23 include:

 – Refresh the composition of the Board to bring on more Directors 
with technology and/or telecommunications sector experience; 
 – Devote more time to strategy sessions to enhance free-flowing 
discussions and allow for additional topics to be discussed 
where required;

 – Topics requiring additional deep dives could be bolstered by using 

smaller groups of the Board with specific expertise in the matter; and 

 – More effective use of management tools to enable the Board to 

engage with and join-up numerous initiatives. 

Details of the next Board evaluation and progress made on the above 
actions will be reported in the FY23 Governance Report. 

80

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Governance (continued)
Nominations and Governance Committee

The Nominations and Governance Committee 
(‘the Committee’) continues to ensure that 
the Board has an appropriate balance of skills, 
knowledge, experience and diversity so that 
it is effective in discharging its responsibilities 
and in having oversight of all matters relating 
to corporate governance.

Chairman
Jean-François van Boxmeer 

Members
Sir Crispin Davis 
Valerie Gooding 
Michel Demaré (appointed as a member on 22 November 2021) 
Renee James (stepped down from the Board on 27 July 2021) 

Key responsibilities
 – Assessing the composition, structure and size of the Board and its 
Committees and making recommendations on appointments to 
the Board;

 – Succession planning for the Board and Executive Committee;
 – Overseeing the performance evaluation of the Board, its Committees 

and individual Directors; and

 – Monitoring developments in all matters relating to corporate 
governance, bringing any issues to the attention of the Board.

The Committee is comprised solely of independent Non-Executive 
Directors. The Committee had four scheduled meetings during the 
year which were fully attended by all members. 

Click to read the Committee’s terms of reference:  
vodafone.com/board-committees

Letter from Committee Chairman
On behalf of the Board, I am pleased to present the Nominations and 
Governance Committee Report for the year ended 31 March 2022. This 
year, the Committee has spent time focusing on changes to the Board’s 
composition. The Committee’s current priority is the search for new 
Non-Executive Directors following the departures of Renee James and 
Sanjiv Ahuja. I want to extend our gratitude for their dedicated service 
to Vodafone.

In September 2021 we announced the appointment of Deborah Kerr 
as a Non-Executive Director who joined the Board on 1 March 2022. 
In May 2022, we also announced the appointments of Stephen Carter, 
Delphine Ernotte Cunci and Simon Segars who will be appointed as 
Non-Executive Directors following the Company’s AGM, subject to 
shareholder approval. 

We continue to focus on our commitment to diversity which extends 
beyond the Board and the Executive Committee and towards developing 
the talent pipeline through the review of initiatives to enhance diversity, 
including gender and ethnic diversity and disability inclusion. 

I look forward to reporting on further progress as we continue our work 
across the following financial year.

Read more about our programmes to manage talent  
on pages 21 and 22

Highlights from the year
 – Recommendation of the establishment of an ESG Board 

Committee; and

 – Appointment of Deborah Kerr to the Board with her induction 

programme currently underway.

Key focus for the next year
The key areas of focus for the next year are:

 – The implementation and completion of inductions for Stephen Carter, 

Delphine Ernotte Cunci, Simon Segars and Deborah Kerr respectively;
 – Continuation of the search for Non-Executive Directors who enhance 

the skill, knowledge, experience and diversity of the Board;

 – Board and Executive Committee succession planning in order to 

maintain the necessary balance of skills, knowledge, experience and 
diversity to remain effective;

 – Continuing to review Board independence and ensuring Directors 

have sufficient time to fulfil their Board responsibilities; and
 – Continuing to monitor compliance with the Code and future 

regulatory updates.

Changes to the Board and Committees
On 27 July 2021, Sanjiv Ahuja and Renee James stepped down from 
the Board. Upon stepping down from the Board, Renee James also left 
the Nominations and Governance Committee and the Remuneration 
Committee and Sanjiv Ahuja left the Audit and Risk Committee.

Over the next 18 months there will be a number of scheduled retirements 
from the Board. In line with these departures, the Committee has been 
focused on finding suitable successors to further enhance the Board’s 
experience within the telecommunications and technology sectors, and 
to ensure that the Board and its Committees can continue to effectively 
discharge their responsibilities. 

I am pleased to welcome Deborah Kerr to the Board who was appointed 
as a Non-Executive Director on 1 March 2022. Deborah brings a wealth 
of technology expertise across a range of sectors, as well as extensive 
non-executive board experience. I am also delighted to welcome Stephen 
Carter, Delphine Ernotte Cunci and Simon Segars to Vodafone’s Board 
as Non-Executive Directors, subject to shareholder approval at the 2022 
AGM. They are well-respected leaders who bring extensive experience 
and track records of value creation across the telecoms, technology and 
media sectors.

At the 2021 AGM, Olaf Swantee was appointed by the shareholders as 
a new Non-Executive Director. However, in light of a potential conflict of 
interest, Olaf decided to step down with effect from 25 September 2021.

An ESG Committee was established during this financial year with the 
role to provide oversight of Vodafone’s ESG programme, sustainability 
and responsible business practices as well as Vodafone’s contribution to 
the societies we operate in under the social contract.

Read more about the ESG Committee 
on page 89

The Committee is regularly informed of succession planning and changes 
to the membership of the Executive Committee. 

In April, we announced that Hannes Ametsreiter will step down as Chief 
Executive Officer of Vodafone Germany and as a member of the Group 
Executive Committee on 30 June 2022. Philippe Rogge will become 
Chief Executive Officer of Vodafone Germany and a member of the 
Group Executive Committee on 1 July 2022. 

There were no changes to the membership of the Executive Committee 
during the year.

Succession planning
The Committee monitors the length of tenure and the skills and experience 
of the Non-Executive Directors to assist in succession planning.

Read more about the details of the length of tenure of each 
Director and a summary of the skills and experience of the 
Non-Executives on pages 73 and 74

80

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Nominations and Governance Committee

The Nominations and Governance Committee 

(‘the Committee’) continues to ensure that 

the Board has an appropriate balance of skills, 

knowledge, experience and diversity so that 

it is effective in discharging its responsibilities 

and in having oversight of all matters relating 

to corporate governance.

Chairman

Jean-François van Boxmeer 

Members

Sir Crispin Davis 

Valerie Gooding 

Michel Demaré (appointed as a member on 22 November 2021) 

Renee James (stepped down from the Board on 27 July 2021) 

Key responsibilities

 – Assessing the composition, structure and size of the Board and its 

Committees and making recommendations on appointments to 

the Board;

 – Succession planning for the Board and Executive Committee;

 – Overseeing the performance evaluation of the Board, its Committees 

and individual Directors; and

 – Monitoring developments in all matters relating to corporate 

governance, bringing any issues to the attention of the Board.

The Committee is comprised solely of independent Non-Executive 

Directors. The Committee had four scheduled meetings during the 

year which were fully attended by all members. 

Click to read the Committee’s terms of reference:  

vodafone.com/board-committees

Letter from Committee Chairman

On behalf of the Board, I am pleased to present the Nominations and 

Governance Committee Report for the year ended 31 March 2022. This 

year, the Committee has spent time focusing on changes to the Board’s 

composition. The Committee’s current priority is the search for new 

Non-Executive Directors following the departures of Renee James and 

Sanjiv Ahuja. I want to extend our gratitude for their dedicated service 

to Vodafone.

In September 2021 we announced the appointment of Deborah Kerr 

as a Non-Executive Director who joined the Board on 1 March 2022. 

In May 2022, we also announced the appointments of Stephen Carter, 

Delphine Ernotte Cunci and Simon Segars who will be appointed as 

Non-Executive Directors following the Company’s AGM, subject to 

shareholder approval. 

We continue to focus on our commitment to diversity which extends 

beyond the Board and the Executive Committee and towards developing 

the talent pipeline through the review of initiatives to enhance diversity, 

including gender and ethnic diversity and disability inclusion. 

I look forward to reporting on further progress as we continue our work 

across the following financial year.

Read more about our programmes to manage talent  

on pages 21 and 22

Highlights from the year

Committee; and

 – Recommendation of the establishment of an ESG Board 

 – Appointment of Deborah Kerr to the Board with her induction 

programme currently underway.

Key focus for the next year

The key areas of focus for the next year are:

 – The implementation and completion of inductions for Stephen Carter, 

Delphine Ernotte Cunci, Simon Segars and Deborah Kerr respectively;

 – Continuation of the search for Non-Executive Directors who enhance 

the skill, knowledge, experience and diversity of the Board;

 – Board and Executive Committee succession planning in order to 

maintain the necessary balance of skills, knowledge, experience and 

diversity to remain effective;

 – Continuing to review Board independence and ensuring Directors 

have sufficient time to fulfil their Board responsibilities; and

 – Continuing to monitor compliance with the Code and future 

regulatory updates.

Changes to the Board and Committees

On 27 July 2021, Sanjiv Ahuja and Renee James stepped down from 

the Board. Upon stepping down from the Board, Renee James also left 

the Nominations and Governance Committee and the Remuneration 

Committee and Sanjiv Ahuja left the Audit and Risk Committee.

Over the next 18 months there will be a number of scheduled retirements 

from the Board. In line with these departures, the Committee has been 

focused on finding suitable successors to further enhance the Board’s 

experience within the telecommunications and technology sectors, and 

to ensure that the Board and its Committees can continue to effectively 

discharge their responsibilities. 

I am pleased to welcome Deborah Kerr to the Board who was appointed 

as a Non-Executive Director on 1 March 2022. Deborah brings a wealth 

of technology expertise across a range of sectors, as well as extensive 

non-executive board experience. I am also delighted to welcome Stephen 

Carter, Delphine Ernotte Cunci and Simon Segars to Vodafone’s Board 

as Non-Executive Directors, subject to shareholder approval at the 2022 

AGM. They are well-respected leaders who bring extensive experience 

and track records of value creation across the telecoms, technology and 

media sectors.

At the 2021 AGM, Olaf Swantee was appointed by the shareholders as 

a new Non-Executive Director. However, in light of a potential conflict of 

interest, Olaf decided to step down with effect from 25 September 2021.

An ESG Committee was established during this financial year with the 

role to provide oversight of Vodafone’s ESG programme, sustainability 

and responsible business practices as well as Vodafone’s contribution to 

the societies we operate in under the social contract.

Read more about the ESG Committee 

on page 89

The Committee is regularly informed of succession planning and changes 

to the membership of the Executive Committee. 

In April, we announced that Hannes Ametsreiter will step down as Chief 

Executive Officer of Vodafone Germany and as a member of the Group 

Executive Committee on 30 June 2022. Philippe Rogge will become 

Chief Executive Officer of Vodafone Germany and a member of the 

Group Executive Committee on 1 July 2022. 

There were no changes to the membership of the Executive Committee 

during the year.

Succession planning

The Committee monitors the length of tenure and the skills and experience 

of the Non-Executive Directors to assist in succession planning.

Read more about the details of the length of tenure of each 

Director and a summary of the skills and experience of the 

Non-Executives on pages 73 and 74

Strategic report

Governance

Financials

Other information

81

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

In light of recent and anticipated changes to the Board membership, 
MWM Consulting, an independent search firm, was appointed to lead 
a search for new Non-Executive Directors who have relevant experience 
in the telecommunications and technology sectors, who will make 
valuable contributions to the Board’s work and who will contribute 
to the Board’s diversity. 

The Committee is confident that the Board currently has the 
necessary mix of skills and experience to contribute to the 
Company’s strategic objectives.

Appointment process for Non-Executive Directors
To begin the appointment process, Vodafone engages with a search 
consultancy and provides the agency with a search specification. 
The results of the search consist of individuals from a diverse range 
of backgrounds and characteristics. Capturing the clear benefits of 
diversity of background and opinion, and identifying candidates with the 
requisite experience and capabilities, is at the forefront of this search. The 
shortlisted candidates are interviewed by the Committee members and 
the Chief Executive. A recommendation is made to the Board on the 
chosen candidate. Once a candidate is selected, appointment terms 
are drafted and agreed with the selected candidate. 

Assessment of the independence of the Non-Executive Directors
All Non-Executive Directors have submitted themselves for election 
or re-election, as applicable, at the 2022 AGM.

In accordance with the Code, the independence of all the Non-Executive 
Directors was considered by the Committee. 

All Non-Executive Directors are considered independent and they continue 
to make independent contributions and effectively challenge management.

The Executive Directors’ service contracts and Non-Executive Directors’ 
appointment letters are available for inspection at our registered office 
and will be available on display at the 2022 AGM. 

Management of conflicts of interest
The Companies Act 2006 provides that directors have a duty to avoid a 
situation in which they have or may have a direct or indirect interest that 
conflicts or might conflict with the interests of the Company. This duty is 
in addition to the existing duty owed to the Company to disclose to the 
Board any interest in a transaction or arrangement under consideration 
by the Company.

Our Directors must report any changes to their commitments to the 
Board, immediately notify the Company of actual or potential conflicts 
or a change in circumstances relating to an existing authorisation and 
complete an annual conflicts questionnaire. Any conflicts or potential 
conflicts identified are considered and, as appropriate, authorised by the 
Board in accordance with the Company’s Articles of Association. A register 
of authorised conflicts is also reviewed periodically.

The Committee and the Board are satisfied that the external commitments 
of the Non-Executive Directors and of me, your Chairman, do not conflict 
with our duties and commitments as Directors of the Company, and that 
each Non-Executive Director is able to dedicate sufficient time to the 
Company’s affairs. The Committee is comfortable that it has adequate 
measures in place to manage and mitigate any actual or potential 
conflicts of interests that may arise in the future.

Board evaluation
In accordance with the Code, Vodafone conducts an annual evaluation of 
Board and Board Committee performance, which every Director engages 
in and which is facilitated by an independent third party at least once 
every three years. This year, an external evaluation of the performance 
of the Board and Committees was facilitated by Raymond Dinkin of 
Consilium Limited which has no other connection with Vodafone. The 
Committee oversaw the evaluation process and was involved in the 
selection of the external provider for review. 

Read more about the outcome of this review  
on page 79

Time commitment
In accordance with the Code, the Committee actively reviews the time 
commitments of the Board. All Directors are engaged in providing their 
external commitments to establish that they have sufficient time to meet 
their Board responsibilities. The Committee is satisfied that the Board does 
meet this requirement and all Directors provide constructive challenge, 
strategic guidance and hold management to account.

Diversity
In line with Vodafone’s Board Diversity Policy, the Committee is firmly 
committed to supporting diversity and inclusion in the boardroom in 
compliance with the Code and acknowledges the importance of diversity 
and inclusion to the effective functioning of the Board.

As set out in our Board Diversity Policy, Vodafone’s long-term ambition is 
to increase diversity on our Board in all its forms. The Committee annually 
reviews and agrees the Board Diversity Policy and monitors the progress 
made at Board and senior management levels during the financial year.

The Committee continues to monitor requirements as set by the FTSE 
Women Leaders Review and NASDAQ listing rules in terms of gender 
diversity and the Parker Review in terms of ethnic diversity. Vodafone 
acknowledges that these targets are not just an end goal, but rather 
steps towards a drive for further progress. 

Commitment to diversity at Vodafone extends beyond the Board to 
the global workforce. For the fourth year in a row, Vodafone has been 
included in the Bloomberg Gender Equality Index, a list of 418 companies 
committed to gender equality, highlighting our commitment to fostering 
an inclusive workplace. Our Diversity and Inclusion activity includes 
our market-leading parental policies, our award-winning ReConnect 
programme, our global Domestic Violence and Abuse Policy, and our 
dedicated and passionate employee networks.

The Securities and Exchange Commission has approved the updates to 
the NASDAQ listing rules to incorporate new board diversity requirements, 
which Vodafone will be subject to as a foreign issuer. As a foreign issuer, 
Vodafone satisfies these requirements.

In line with the Hampton-Alexander Review recommendation that by 
2020 there would be at least 33% female representation at the Board, 
Executive Committee positions and direct reports of the Executive 
Committee (the ‘Senior Leadership Team’), we are pleased to report 
that as at 31 March 2022, 50% of our Board were female. Both our Senior 
Independent Director and Chief Financial Officer positions also continue 
to be held by women. 

Our Executive Committee has four positions held by women (28.6%). 
In the Senior Leadership Team, 56 roles are held by women (31.8%).

In line with these targets and recommendations, we have developed 
and introduced a series of pioneering global programmes. Vodafone 
has made a global commitment to support its employees during the 
menopause, an initiative that forms part of Vodafone’s broader strategy 
of supporting all employees through every life stage to create a culture 
of inclusion. The initiative has rolled out a training and awareness 
programme to all employees globally, including a toolkit focused 
on raising understanding of the menopause and providing guidance 
on how to support employees, colleagues and family members. 

Additionally, Vodafone has a global Domestic Violence and Abuse Policy 
which sets out a comprehensive range of workplace supports, security 
and other measures for employees at risk of, experiencing, and recovering 
from, domestic violence and abuse. There is also the global parental leave 
policy which offers 16 weeks fully paid leave to all employees. 

82

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

Governance
The Committee continues to review action taken to comply with the 
Code and other legal and regulatory obligations during the year. The 
Committee received regular governance updates and is satisfied that 
Vodafone has complied with the Code in full during the year.

The Matters Reserved for the Board and the terms of reference of the 
Nominations and Governance Committee, the Audit and Risk Committee, 
the ESG Committee and the Remuneration Committee were reviewed in 
March 2022.

Jean-François van Boxmeer
On behalf of the Nominations and Governance Committee

17 May 2022

Board Diversity Matrix1

As of 31 March 2022
Country of Principal Executive Offices
Foreign Private Issuer
Disclosure Prohibited under Home Country Law
Total Number of Directors

Part I: Gender Identity

United Kingdom
Yes
No
10

Directors

Part II: Demographic Background

Under-represented individual in 
Home Country Jurisdiction
LGBTQ+
Did Not Disclose Demographic 
Background

Female
5

Male Non-Binary
0

5

Did Not 
Disclose 
Gender
0

0
0

1

Note:
1.  Prepared in accordance with guidance issued by NASDAQ. More information can be found here: 

listingcenter.nasdaq.com/home.aspx

Read more about how we build a diverse and inclusive 
organisation on pages 39 and 40

This year, the CEO of Vodafone Ireland and the CFO of Vodafone Germany 
were also recognised at the EMEA 2022 WeQual Awards for driving greater 
equality and innovation. Attracting, retaining and promoting diverse leaders 
drives greater inclusion within the organisation, and we are confident that 
the additional initiatives detailed on page 39 will support us to reach the 
FTSE Women Leaders Review target to have at least 40% of women 
holding management and leadership roles by 2025.

The Committee is mindful of the recommendation of the Parker 
Review to have at least one Director from a non-white ethnic minority 
by 2021. Whilst it is disappointing not to continue to meet this target 
from 28 July 2021, this is the first time in 18 years where we have not 
been able to confirm that at least one ethnic minority Director sits on our 
Board and we continue to take practical and purposeful steps towards 
enhancing the Board’s diversity. Vodafone has introduced new ethnic 
diversity targets to ensure that by 2030, 25% of the global senior 
leadership will come from ethnically diverse backgrounds. Based on 
self-declaration, currently 18% of Vodafone’s global Senior Leadership 
Team are from ethnically diverse backgrounds. Vodafone UK also 
confirmed that by 2025, 20% of its UK-based senior people will come 
from Black, Asian, or other diverse ethnicities, with 4% of those to be 
Black. Vodafone’s UK-based senior management and leadership are 
currently 15% Black, Asian or other diverse ethnicities, of whom 1% 
are Black. These commitments build on Vodafone’s Race, Ethnicity 
and Cultural Heritage (‘REACH’) action plan, a wider programme 
launched in 2020 to achieve greater workplace inclusion through 
allyship and anti-racism.

Read more about our workplace inclusion programme  
on page 39

We continue to challenge our external search consultants to ensure that 
all forms of diversity, in particular ethnicity and gender, are considered 
when drawing up candidate shortlists.

82

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

83

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Country of Principal Executive Offices

United Kingdom

Foreign Private Issuer

Disclosure Prohibited under Home Country Law

Board Diversity Matrix1

As of 31 March 2022

Total Number of Directors

Part I: Gender Identity

Governance

The Committee continues to review action taken to comply with the 

Code and other legal and regulatory obligations during the year. The 

Committee received regular governance updates and is satisfied that 

Vodafone has complied with the Code in full during the year.

The Matters Reserved for the Board and the terms of reference of the 

Nominations and Governance Committee, the Audit and Risk Committee, 

the ESG Committee and the Remuneration Committee were reviewed in 

March 2022.

Female

Male Non-Binary

5

5

0

Jean-François van Boxmeer

On behalf of the Nominations and Governance Committee

17 May 2022

Yes

No

10

Did Not 

Disclose 

Gender

0

0

0

1

Directors

Part II: Demographic Background

Under-represented individual in 

Home Country Jurisdiction

Did Not Disclose Demographic 

LGBTQ+

Background

Note:

1.  Prepared in accordance with guidance issued by NASDAQ. More information can be found here: 

listingcenter.nasdaq.com/home.aspx

Read more about how we build a diverse and inclusive 

organisation on pages 39 and 40

This year, the CEO of Vodafone Ireland and the CFO of Vodafone Germany 

were also recognised at the EMEA 2022 WeQual Awards for driving greater 

equality and innovation. Attracting, retaining and promoting diverse leaders 

drives greater inclusion within the organisation, and we are confident that 

the additional initiatives detailed on page 39 will support us to reach the 

FTSE Women Leaders Review target to have at least 40% of women 

holding management and leadership roles by 2025.

The Committee is mindful of the recommendation of the Parker 

Review to have at least one Director from a non-white ethnic minority 

by 2021. Whilst it is disappointing not to continue to meet this target 

from 28 July 2021, this is the first time in 18 years where we have not 

been able to confirm that at least one ethnic minority Director sits on our 

Board and we continue to take practical and purposeful steps towards 

enhancing the Board’s diversity. Vodafone has introduced new ethnic 

diversity targets to ensure that by 2030, 25% of the global senior 

leadership will come from ethnically diverse backgrounds. Based on 

self-declaration, currently 18% of Vodafone’s global Senior Leadership 

Team are from ethnically diverse backgrounds. Vodafone UK also 

confirmed that by 2025, 20% of its UK-based senior people will come 

from Black, Asian, or other diverse ethnicities, with 4% of those to be 

Black. Vodafone’s UK-based senior management and leadership are 

currently 15% Black, Asian or other diverse ethnicities, of whom 1% 

are Black. These commitments build on Vodafone’s Race, Ethnicity 

and Cultural Heritage (‘REACH’) action plan, a wider programme 

launched in 2020 to achieve greater workplace inclusion through 

allyship and anti-racism.

Read more about our workplace inclusion programme  

on page 39

We continue to challenge our external search consultants to ensure that 

all forms of diversity, in particular ethnicity and gender, are considered 

when drawing up candidate shortlists.

Audit and Risk Committee

The Committee plays a key role in the governance 
of the Group’s financial reporting, risk management, 
internal control and assurance processes and the 
external audit. During the year, the Committee 
performed a series of business unit reviews and 
completed a schedule of risk deep dives, with a 
continued focus on cyber security given the high 
level of external threat. 

Chairman and financial expert
David Nish

Members
Michel Demaré 
Deborah Kerr 
Amparo Moraleda

Key responsibilities
The responsibilities of the Committee are to: 

 – Monitor the integrity of the financial statements, including the review 

of significant financial reporting judgements;

 – Monitor the Group’s risk management system, review of the principal 

risks and the management of those risks;

 – Provide advice to the Board on whether the Annual Report is fair, 
balanced and understandable and on the appropriateness of the 
long-term viability statement;

 – Review and monitor the external auditor’s independence and 

objectivity and the effectiveness of the external audit;

 – Review the system of internal financial control and compliance with 

section 404 of the US Sarbanes-Oxley Act; 

 – Review and provide advice to the Board on the approval of the Group’s 

US Annual Report on Form 20-F; and

 – Monitor the activities and review the effectiveness of the Internal 

Audit function. 

 – We completed a series of reviews across multiple business units, 

typically with a focus on the risk and control environment. During the 
year the Committee met with the CEO and CFO of Vantage Towers, 
the Director of the Group’s shared service centre organisation and the 
market CEOs in Germany, the UK, Italy, Spain, Egypt and Other Europe;
 – At the September and March meetings we considered the anticipated 
financial reporting matters, in addition to the review of the half-year 
results announcement at our November meeting and of the Annual 
Report and accompanying materials at our May meeting, prior to 
the Group’s results release. Our work included reviews of goodwill 
impairment testing, taxation judgements, legal contingencies and 
the Company’s work on going concern and the long-term viability 
statement; and 

 – We performed deep dive reviews on certain other principal risks, 

including supply chain disruption with the Global Supply Chain Director 
and adverse political and policy environments with the Chief External 
and Corporate Affairs Officer. 

We welcome the enhanced disclosures on pages 66 and 67 to comply 
with the framework provided by the Task Force on Climate-related 
Financial Disclosures (‘TCFD’). In addition, we assessed with management 
the potential impact of climate change on the consolidated financial 
statements (see note 1 ‘Basis of preparation’ in the consolidated financial 
statements on page 133 for further information). 

Our external auditor, Ernst & Young (‘EY’), continues to provide 
robust challenge to management and provides its independent view 
to the Committee on specific financial reporting judgements and the 
control environment. 

Every three years the Board appoints an external organisation to perform 
an independent review of the Committee to evaluate its performance. 
The last review concluded that the Board members considered the 
Committee to be thorough and fully effective in meeting its objectives. 
Furthermore, a finding of the Vodafone Board effectiveness review 
conducted in 2022 by an external third party concluded that the 
Committee was operating effectively. 

Click to read the Committee’s terms of reference:  
vodafone.com/board-committees

David Nish
On behalf of the Audit and Risk Committee

Letter from the Committee Chair
I am pleased to present our report to you as Chair of the Audit and Risk 
Committee. This report provides an overview of how the Committee 
operates, an insight into the Committee’s activities during the year 
and its role in ensuring the integrity of the Group’s published financial 
information and the effectiveness of its risk management, controls and 
related processes.

The membership of the Committee changed during the year. Sanjiv Ahuja 
stepped down from the Board and therefore the Committee in July 2021. 
I would like to thank Sanjiv for his contribution to the work of the Committee. 
We welcomed Deborah Kerr to the Committee following her appointment 
to the Board on 1 March 2022. 

The Committee met five times during the year. The attendance by members 
at Committee meetings can be seen on page 68. Each meeting agenda 
included a range of topics across the Committee’s areas of responsibility. 

 – Cyber threat is the Group’s top principal risk and an area where we 

remain vigilant given that external threats remain at a very high level. 
This manifested itself in February 2022 when Vodafone Portugal was 
the target of a deliberate cyber attack which impacted our services in 
that market. The preparedness and skill of our technology team ensured 
that most services were recovered very quickly. During the year, the 
Committee regularly met with the Chief Technology Officer and Cyber 
Security Director to assess how the risks were being managed and how 
we can further reinforce our cyber security (see pages 49 to 51);

Scan or click to watch the Chair of the 
Audit and Risk Committee explain his role: 
investors.vodafone.com/videos

Objective
The Committee’s objective is the provision of effective governance 
over the appropriateness of financial reporting of the Group, including 
the adequacy of related disclosures, the performance of both the 
Internal Audit function and the external auditor and oversight of 
the Group’s systems of internal control, business risks and related 
compliance activities.

Committee governance
Committee meetings normally take place the day before Board 
meetings. The Committee Chair reports to the Board, as a separate 
agenda item, on the activity of the Committee and matters of particular 
relevance. The Board has access to the Committee’s papers and receives 
copies of the Committee minutes. 

The Committee regularly meets separately with the external auditor, 
the Chief Financial Officer, the Group Audit Director and the Group Head of 
Risk and Compliance without others being present. The Chair also meets 
regularly with the external lead audit partner during the year, outside of 
the formal Committee process. 

84

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

The Chair is designated as the financial expert on the Committee 
for the purposes of the US Sarbanes-Oxley Act and the 2018 UK 
Corporate Governance Code (‘Code’). The Committee continues to 
have competence relevant to the sector in which the Group operates. 
The skills and experience of Committee members are detailed on 
pages 73 and 74.

Read more  
on pages 73 and 74

War in Ukraine
Whilst the Group does not have significant operations in either Russia 
or Ukraine, a review was undertaken by management to assess any 
consequences on the financial statements arising from the conflict 
or from the resulting sanctions imposed on Russia and Belarus. It was 
concluded there are no material impacts on the consolidated financial 
statements for the year ended 31 March 2022. 

The impact on the Group’s principal risks was also assessed as set out in 
the ‘Risk management’ section. 

Long-term viability statement and  
going concern assessment
The Committee provides advice to the Board on the form and basis of 
conclusion underlying the long-term viability statement and the going 
concern assessment. 

Read more about the long-term viability statement  
on page 65

Read more about the going concern assessment  
on page 118

The Committee challenged management on its financial risk assessment 
as part of its consideration of the long-term viability statement. This 
included scrutiny of forecast liquidity, balance sheet stress tests, 
the availability of cash and cash equivalents through new or existing 
financing facilities and a review of counter-party risk to assess the 
likelihood of third parties not being able to meet contractual obligations. 
This comprehensive assessment of the Group’s prospects made by 
management included consideration of: 

 – The review period and alignment with the Group’s internal long-

term forecasts;

 – The assessment of the capacity of the Group to remain viable after 

consideration of future cash flows, expected debt service requirements, 
undrawn facilities, and access to capital markets;

 – The modelling of the financial impact of severe but plausible risk 

scenarios materialising, including the impact of energy price inflation, 
exacerbated by the war in Ukraine; 

 – Ensuring clear and enhanced disclosures in the Annual Report 
as to why the assessment period selected was appropriate to 
the Group, what qualifications and assumptions were made and 
how the underlying analysis was performed, consistent with 
FRC pronouncements; and

 – Comprehensive disclosure in relation to the Group’s liquidity provided 
in the consolidated financial statements. See note 22 ‘Capital and 
financial risk management’. 

Financial reporting
The year ended 31 March 2022 is the third financial year that has 
been, at least partially, impacted by the COVID-19 pandemic. Restrictions 
regarding social distancing and travel eased during the year and most of 
our offices were open for part of the year. Many of the Group’s employees 
involved with financial reporting now split the working week between 
office working and remote working, and this approach is fully embedded 
and works effectively. The controls we implemented last year to support 
remote working remain in place.

The Committee’s primary responsibility in relation to the Group’s 
financial reporting is to review, with management and the external auditor, 
the appropriateness of the half-year and annual consolidated financial 
statements. The Committee focuses on: 

 – The quality and acceptability of accounting policies and practices;
 – Providing advice to the Board on the form and basis underlying 

the long-term viability statement; 

 – Material areas in which significant judgements have been applied or 

where significant issues have been discussed with the external auditor;
 – An assessment of whether the Annual Report, taken as a whole, is fair, 
balanced, and understandable and whether our US Annual Report 
on Form 20-F complies with relevant US regulations;

 – The clarity of the disclosures and compliance with financial 
reporting standards and relevant financial and governance 
reporting requirements; and

 – Any correspondence from regulators in relation to our 

financial reporting. 

Accounting policies and practices
The Committee received reports from management in relation to:

 – The identification of critical accounting judgements and key sources 
of estimation uncertainty, including the impact of climate change on 
the consolidated financial statements; 

 – Significant accounting policies; and
 – Proposed disclosures of these in the 2022 Annual Report.

Following discussions with management and the external auditor, the 
Committee approved the disclosures of the accounting policies and 
practices set out in note 1 ‘Basis of preparation’ and within other notes 
to the consolidated financial statements. 

Fair, balanced and understandable
The Committee assessed whether the Annual Report, taken as 
a whole, is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Company’s 
position and performance, business model and strategy. This 
assessment is supported by the Group’s Disclosure Committee which 
is chaired by the Group General Counsel and Company Secretary who 
briefs the Committee on the Disclosure Committee’s work and findings. 

The Committee reviewed the processes and controls that underpin 
the Annual Report’s preparation, ensuring that all contributors and 
senior management are fully aware of the requirements and their 
responsibilities. This included the financial reporting responsibilities of 
the Directors under section 172 of the Companies Act 2006 to promote 
the success of the Company for the benefit of its members as well as 
considering the interests of other stakeholders which will have an impact 
on the Company’s long-term success.

The Committee reviewed an early draft of the Annual Report to 
enable input and comment. In conjunction with the ESG Committee, 
this included the review of ESG-related disclosures, including TCFD. 
The Committee also reviewed the results announcement, supported 
by the work of the Group’s Disclosure Committee, which also reviews 
and assesses the appropriateness of investor communications. 

This work enabled the Committee to provide positive assurance to the 
Board to assist it in making the statement required by the Code.

Significant financial reporting judgements
The areas considered and actions taken by the Committee in relation 
to the 2022 consolidated financial statements are outlined overleaf. 
For each area, the Committee was satisfied with the accounting and 
disclosures in the consolidated financial statements. 

84

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

85

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

The Chair is designated as the financial expert on the Committee 

for the purposes of the US Sarbanes-Oxley Act and the 2018 UK 

The Committee’s primary responsibility in relation to the Group’s 

financial reporting is to review, with management and the external auditor, 

Corporate Governance Code (‘Code’). The Committee continues to 

the appropriateness of the half-year and annual consolidated financial 

have competence relevant to the sector in which the Group operates. 

statements. The Committee focuses on: 

The skills and experience of Committee members are detailed on 

The Committee challenged management on its financial risk assessment 

Fair, balanced and understandable

The impact on the Group’s principal risks was also assessed as set out in 

financial reporting. 

pages 73 and 74.

Read more  

on pages 73 and 74

War in Ukraine

Whilst the Group does not have significant operations in either Russia 

or Ukraine, a review was undertaken by management to assess any 

consequences on the financial statements arising from the conflict 

or from the resulting sanctions imposed on Russia and Belarus. It was 

concluded there are no material impacts on the consolidated financial 

statements for the year ended 31 March 2022. 

the ‘Risk management’ section. 

Long-term viability statement and  

going concern assessment

The Committee provides advice to the Board on the form and basis of 

conclusion underlying the long-term viability statement and the going 

concern assessment. 

Read more about the long-term viability statement  

on page 65

on page 118

Read more about the going concern assessment  

as part of its consideration of the long-term viability statement. This 

included scrutiny of forecast liquidity, balance sheet stress tests, 

the availability of cash and cash equivalents through new or existing 

financing facilities and a review of counter-party risk to assess the 

likelihood of third parties not being able to meet contractual obligations. 

This comprehensive assessment of the Group’s prospects made by 

management included consideration of: 

 – The review period and alignment with the Group’s internal long-

term forecasts;

 – The assessment of the capacity of the Group to remain viable after 

consideration of future cash flows, expected debt service requirements, 

undrawn facilities, and access to capital markets;

 – The modelling of the financial impact of severe but plausible risk 

scenarios materialising, including the impact of energy price inflation, 

exacerbated by the war in Ukraine; 

 – Ensuring clear and enhanced disclosures in the Annual Report 

as to why the assessment period selected was appropriate to 

the Group, what qualifications and assumptions were made and 

how the underlying analysis was performed, consistent with 

FRC pronouncements; and

financial risk management’. 

Financial reporting

The year ended 31 March 2022 is the third financial year that has 

been, at least partially, impacted by the COVID-19 pandemic. Restrictions 

regarding social distancing and travel eased during the year and most of 

our offices were open for part of the year. Many of the Group’s employees 

involved with financial reporting now split the working week between 

office working and remote working, and this approach is fully embedded 

and works effectively. The controls we implemented last year to support 

remote working remain in place.

 – The quality and acceptability of accounting policies and practices;

 – Providing advice to the Board on the form and basis underlying 

the long-term viability statement; 

 – Material areas in which significant judgements have been applied or 

where significant issues have been discussed with the external auditor;

 – An assessment of whether the Annual Report, taken as a whole, is fair, 

balanced, and understandable and whether our US Annual Report 

on Form 20-F complies with relevant US regulations;

 – The clarity of the disclosures and compliance with financial 

reporting standards and relevant financial and governance 

reporting requirements; and

 – Any correspondence from regulators in relation to our 

Accounting policies and practices

The Committee received reports from management in relation to:

 – The identification of critical accounting judgements and key sources 

of estimation uncertainty, including the impact of climate change on 

the consolidated financial statements; 

 – Significant accounting policies; and

 – Proposed disclosures of these in the 2022 Annual Report.

Following discussions with management and the external auditor, the 

Committee approved the disclosures of the accounting policies and 

practices set out in note 1 ‘Basis of preparation’ and within other notes 

to the consolidated financial statements. 

The Committee assessed whether the Annual Report, taken as 

a whole, is fair, balanced and understandable and provides the 

information necessary for shareholders to assess the Company’s 

position and performance, business model and strategy. This 

assessment is supported by the Group’s Disclosure Committee which 

is chaired by the Group General Counsel and Company Secretary who 

briefs the Committee on the Disclosure Committee’s work and findings. 

The Committee reviewed the processes and controls that underpin 

the Annual Report’s preparation, ensuring that all contributors and 

senior management are fully aware of the requirements and their 

responsibilities. This included the financial reporting responsibilities of 

the Directors under section 172 of the Companies Act 2006 to promote 

the success of the Company for the benefit of its members as well as 

considering the interests of other stakeholders which will have an impact 

on the Company’s long-term success.

The Committee reviewed an early draft of the Annual Report to 

enable input and comment. In conjunction with the ESG Committee, 

this included the review of ESG-related disclosures, including TCFD. 

The Committee also reviewed the results announcement, supported 

by the work of the Group’s Disclosure Committee, which also reviews 

This work enabled the Committee to provide positive assurance to the 

Board to assist it in making the statement required by the Code.

Significant financial reporting judgements

The areas considered and actions taken by the Committee in relation 

to the 2022 consolidated financial statements are outlined overleaf. 

For each area, the Committee was satisfied with the accounting and 

disclosures in the consolidated financial statements. 

 – Comprehensive disclosure in relation to the Group’s liquidity provided 

and assesses the appropriateness of investor communications. 

in the consolidated financial statements. See note 22 ‘Capital and 

Area of focus
India accounting matters 
The disclosure and accounting judgements in relation to: 

 – The impact on the Group’s conditional and capped obligations to 
make certain payments to Vodafone Idea Limited (‘VIL’) under a 
payment mechanism agreed at the time of the merger between 
Vodafone India and Idea Cellular in 2017.

 – The valuation of the security package provided by the Group to 

Indus Towers (‘Indus’) in respect of commitments of VIL to Indus and 
the obligation to the TRS lenders, considering the referenced assets. 
 – The classification of the Group’s investment in Indus as held for sale. 

See note 29 ‘Contingent liabilities and legal proceedings’ in the 
consolidated financial statements. 

Impairments
Judgements in relation to impairment testing relate primarily to the 
assumptions underlying the calculation of the value in use of the Group’s 
businesses, being the achievability of the long-term business plans and 
the macroeconomic and related valuation model assumptions. 

See note 4 ‘Impairment losses’ in the consolidated financial statements. 

Taxation
The Group is subject to a range of tax claims and related legal actions 
in several jurisdictions where it operates. 

Furthermore, the Group has extensive accumulated tax losses, and a 
key management judgement is whether a deferred tax asset should 
be recognised in respect of those losses.

See note 6 ‘Taxation’ and note 29 ‘Contingent liabilities and legal 
proceedings’ in the consolidated financial statements. 
Liability provisioning
The Group is subject to a range of claims and legal actions from 
a number of sources, including, but not limited to, competitors, 
regulators, customers, suppliers and, on occasion, fellow shareholders 
in Group subsidiaries.

See note 16 ‘Provisions’ and note 29 ‘Contingent liabilities and legal 
proceedings’ in the consolidated financial statements.

Revenue recognition
Revenue is a risk area given the inherent complexity of IFRS 15 
accounting requirements and the underlying billing and related 
IT systems. 

See note 1 ‘Basis of preparation’ in the consolidated financial statements.

Actions taken

The Committee reviewed the appropriateness of the Group’s 
accounting judgements in relation to potential liabilities under the 
payment mechanism agreed with VIL, considering VIL’s ability to make 
any further material payments. The review considered the implications of 
the telecommunication relief package published by the Government of 
India in September 2021 and the anticipated debt for equity conversion, 
as well as VIL’s indebtedness, cash flows and need for additional funding. 

The Committee also reviewed accounting matters relating to Indus 
Towers, notably (i) the terms of the pledges contained in the security 
package, (ii) the disposal of primary pledge shares during the year and 
(iii) the continued classification as held for sale in the consolidated 
financial statements. 

These reviews occurred at the September 2021, November 2021, 
March 2022, and May 2022 Committee meetings. 

The Committee met with the Group Head of Financial Planning & 
Analysis in May 2022 to discuss the impairment exercise undertaken 
and to challenge the appropriateness of assumptions made, including:

 – The consistent application of management’s valuation methodology;
 – The achievability of the Group’s five year business plans;
 – The potential impacts of (i) rising energy cost, (ii) the war in 

Ukraine and (iii) climate change on the Group’s businesses and 
valuation assumptions; 

 – The long-term growth assumed for the Group’s businesses at the end 

of the plan period; and

 – The discount rates assumed in the valuation of the Group’s businesses. 

During the year, the Group recorded no material impairments of asset 
carrying values.

The Committee met with the Group Tax Director in November 2021 
and May 2022 in advance of the half-year and year-end reporting, 
respectively. The Group Tax Director also provided a briefing on 
international tax reform and its consequences for the Group. 

The Committee challenged the judgements underpinning tax 
provisioning, deferred tax assets and related disclosures. 

The Committee met with the Director of Litigation in November 2021 and 
May 2022 in advance of the half-year and year-end reporting, respectively. 

The Group Litigation Director updated the Committee on legal 
contingencies and key investigations. 

The Committee reviewed and challenged management’s assessment 
of the status of the most significant claims, together with relevant legal 
advice received by the Group, to form a view on the level of provisioning 
and appropriateness of disclosures in the financial statements. 

The accounting policy for, and related disclosure requirements of 
IFRS 15 that have been presented in the Annual Report, were reviewed 
in March and May 2022. 

The Committee considered the scope of EY’s planned revenue audit 
procedures, and their related audit findings and observations at its 
meetings in November 2021 and May 2022. 

86

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

Regulators and our financial reporting
The FRC publishes thematic reviews and other guidance to help 
companies improve the quality of corporate reporting through the 
provision of guidance and reviews of the quality of reporting across 
public companies. The Group routinely reviews FRC publications, 
the most relevant publications for the 2022 Annual Report being: 

 – Key matters for 2021/22 reports and accounts;
 – Annual review of corporate reporting 2020/21; and
 – Thematic review on existing disclosure requirements for 

(i) alternative performance measures, (ii) viability and going concern 
and (iii) provisions, contingent liabilities and contingent assets. 

The Group already complied with the majority of the recommendations 
and the 2022 Annual Report has been updated to adopt best practice 
where appropriate. 

In addition, the FRC published a thematic review on interim reporting. Its 
recommendations were reviewed during the Group’s half-year reporting. 

The Task Force on Climate-related Financial Disclosures (‘TCFD’) sets out 
four core areas of recommended climate-related disclosures, which the 
Group disclosed on a voluntary basis in the 2021 Annual Report. The Risk 
management section in the 2022 Annual Report has been expanded to 
include enhanced disclosures. This is an evolving topic which the Group 
will monitor closely. 

Internal control and risk management
The Committee has the primary responsibility for the oversight of the 
Group’s system of internal control, including the risk management 
framework, the compliance framework, and the work of the Internal 
Audit function.

Internal Audit
The Internal Audit function provides independent and objective assurance 
over the design and operating effectiveness of the system of internal 
control, through a risk-based approach. The function reports into the 
Committee and, administratively, to the Group Chief Financial Officer. The 
function is composed of teams across Group functions and local markets. 
This enables access to specialist skills through centres of excellence and 
ensures local knowledge and experience. Cooperation with professional 
bodies and an information technology research firm has ensured access 
to additional specialist skills and an advanced knowledge base. 

Internal Audit activities are based on a robust methodology and the 
internal quality assurance improvement programme ensures conformity 
with the International Professional Practices framework, which includes 
the IIA Standards and Code of Ethics, and the continuous development of 
the audit methodology applied. The conformity was reviewed and verified 
through an External Quality Assessment by an independent consultancy 
firm. The function has invested in several initiatives to improve its 
effectiveness, particularly in the adoption of new technologies. The 
innovative use of data analytics has provided broader and deeper audit 
testing and driven increased insights.

The Committee has a standing agenda item to cover Internal Audit related 
topics. Prior to the start of each financial year, the Committee reviews 
and approves the annual audit plan, assesses the adequacy of the budget 
and resources, and reviews the operational initiatives for the continuous 
improvement of the function’s effectiveness. The audit plan’s rolling 
review framework, and the data driven risk assessment used to identify 
emerging risks is considered and amendments to the audit programme 
reviewed during the financial year.

The Committee reviews progress against the approved audit plan and 
the results of our audit activities, with a stronger focus on unsatisfactory 
audit results and ‘cross-entity audits’, which are audits that are performed 
across multiple markets with the same scope. Audit results are analysed 
by process and entity (local markets/Group functions) to highlight both 
changes in the control environment and areas that require attention.

During the year, Internal Audit coverage focused on principal risks, which 
included: Cyber threat and Strategic transformation. Relevant audit results 
are reported before the Committee’s in-depth review with the risk owner, 
which allows the Committee to have an integrated view on the way the 
risk is managed. 

Assurance was also provided across a range of areas, including digital 
customer journeys, technology controls in financial systems, data 
privacy, access to commercial systems, compliance with anti-bribery 
and economic sanctions policies, Vodafone Business application/portal 
security, secured engineering access to networks, sustainability, and 
M-Pesa. The activities performed by the shared service organisation also 
received attention due to their significant bearing on the effectiveness of 
global processes. 

Management is responsible for ensuring that issues raised by Internal 
Audit are addressed within an agreed timetable, and the Committee 
reviews their timely completion.

An independent review of the effectiveness of the Group’s Internal Audit 
function was performed by Deloitte LLP and the findings presented to the 
Committee at the January 2022 meeting. The review concluded that the 
Internal Audit function operated in accordance with the Global Institute of 
Internal Auditors’ International Professional Practices Framework, is at the 
top of its peer group range and demonstrates areas of innovative practice. 
It was also recommended that the Internal Audit function could reach the 
top end ‘world class’ assessment with some additional innovation and a 
more strategic role.

Assessment of the Group’s system of internal control, 
including the risk management framework
The Group’s risk assessment process and the way in which significant 
business risks are managed is an area of focus for the Committee. 
The Committee’s activity here was led primarily, but not solely, by the 
Group’s assessment of its principal and emerging risks and uncertainties, 
as set out on pages 60 to 64. Cyber threat remains a major focus for the 
Committee given the ever-increasing risks in this area and cyber attacks 
in the year. 

The Group has an internal control environment designed to protect the 
business from the material risks which have been identified. Management 
is responsible for establishing and maintaining adequate internal controls 
and the Committee has responsibility for ensuring the effectiveness of 
those controls.

The Committee reviewed the process by which Group management 
assessed the control environment, in accordance with the requirements 
of the Guidance on Risk Management, Internal Control and Related 
Financial and Business Reporting published by the FRC. This activity 
was supported by reports from the Group Audit Director and the Head 
of Risk and a range of functional specialists covering areas such as privacy 
compliance, treasury policy and the review of internal controls. 

As part of the Committee’s recurring agenda items, the Group Security 
Director provided a fraud update, the scope of which would include 
incidents of fraud involving management or employees with a significant 
role in internal controls. 

The Group operates a ‘Speak Up’ channel that enables employees to 
anonymously raise concerns about possible irregularities. The Committee 
received an update on the operation of the channel together with the 
output of any resulting investigations. 

The Committee has completed its review of the effectiveness of the 
Group’s system of internal control, including risk management, during 
the year and up to the date of this Annual Report. The review covered 
all material controls including financial, operating and compliance 
controls. The Committee confirms that the system of internal control 
operated effectively for the 2022 financial year. Where specific areas 
for improvement were identified, mitigating alternative controls and 
processes were in place. This allows us to provide positive assurance 
to the Board to help fulfil its obligations under the Code. 

86

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

87

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Regulators and our financial reporting

The FRC publishes thematic reviews and other guidance to help 

companies improve the quality of corporate reporting through the 

provision of guidance and reviews of the quality of reporting across 

public companies. The Group routinely reviews FRC publications, 

the most relevant publications for the 2022 Annual Report being: 

 – Key matters for 2021/22 reports and accounts;

 – Annual review of corporate reporting 2020/21; and

 – Thematic review on existing disclosure requirements for 

(i) alternative performance measures, (ii) viability and going concern 

and (iii) provisions, contingent liabilities and contingent assets. 

The Group already complied with the majority of the recommendations 

and the 2022 Annual Report has been updated to adopt best practice 

global processes. 

where appropriate. 

In addition, the FRC published a thematic review on interim reporting. Its 

recommendations were reviewed during the Group’s half-year reporting. 

The Task Force on Climate-related Financial Disclosures (‘TCFD’) sets out 

four core areas of recommended climate-related disclosures, which the 

Group disclosed on a voluntary basis in the 2021 Annual Report. The Risk 

management section in the 2022 Annual Report has been expanded to 

include enhanced disclosures. This is an evolving topic which the Group 

will monitor closely. 

Internal control and risk management

more strategic role.

The Committee has the primary responsibility for the oversight of the 

Group’s system of internal control, including the risk management 

framework, the compliance framework, and the work of the Internal 

Audit function.

Internal Audit

The Internal Audit function provides independent and objective assurance 

over the design and operating effectiveness of the system of internal 

control, through a risk-based approach. The function reports into the 

Committee and, administratively, to the Group Chief Financial Officer. The 

function is composed of teams across Group functions and local markets. 

This enables access to specialist skills through centres of excellence and 

ensures local knowledge and experience. Cooperation with professional 

bodies and an information technology research firm has ensured access 

to additional specialist skills and an advanced knowledge base. 

Internal Audit activities are based on a robust methodology and the 

internal quality assurance improvement programme ensures conformity 

with the International Professional Practices framework, which includes 

the IIA Standards and Code of Ethics, and the continuous development of 

the audit methodology applied. The conformity was reviewed and verified 

through an External Quality Assessment by an independent consultancy 

firm. The function has invested in several initiatives to improve its 

effectiveness, particularly in the adoption of new technologies. The 

innovative use of data analytics has provided broader and deeper audit 

testing and driven increased insights.

The Committee has a standing agenda item to cover Internal Audit related 

topics. Prior to the start of each financial year, the Committee reviews 

and approves the annual audit plan, assesses the adequacy of the budget 

and resources, and reviews the operational initiatives for the continuous 

improvement of the function’s effectiveness. The audit plan’s rolling 

review framework, and the data driven risk assessment used to identify 

emerging risks is considered and amendments to the audit programme 

reviewed during the financial year.

The Committee reviews progress against the approved audit plan and 

the results of our audit activities, with a stronger focus on unsatisfactory 

audit results and ‘cross-entity audits’, which are audits that are performed 

across multiple markets with the same scope. Audit results are analysed 

by process and entity (local markets/Group functions) to highlight both 

changes in the control environment and areas that require attention.

During the year, Internal Audit coverage focused on principal risks, which 

included: Cyber threat and Strategic transformation. Relevant audit results 

are reported before the Committee’s in-depth review with the risk owner, 

which allows the Committee to have an integrated view on the way the 

risk is managed. 

Assurance was also provided across a range of areas, including digital 

customer journeys, technology controls in financial systems, data 

privacy, access to commercial systems, compliance with anti-bribery 

and economic sanctions policies, Vodafone Business application/portal 

security, secured engineering access to networks, sustainability, and 

M-Pesa. The activities performed by the shared service organisation also 

received attention due to their significant bearing on the effectiveness of 

Management is responsible for ensuring that issues raised by Internal 

Audit are addressed within an agreed timetable, and the Committee 

reviews their timely completion.

An independent review of the effectiveness of the Group’s Internal Audit 

function was performed by Deloitte LLP and the findings presented to the 

Committee at the January 2022 meeting. The review concluded that the 

Internal Audit function operated in accordance with the Global Institute of 

Internal Auditors’ International Professional Practices Framework, is at the 

top of its peer group range and demonstrates areas of innovative practice. 

It was also recommended that the Internal Audit function could reach the 

top end ‘world class’ assessment with some additional innovation and a 

Assessment of the Group’s system of internal control, 

including the risk management framework

The Group’s risk assessment process and the way in which significant 

business risks are managed is an area of focus for the Committee. 

The Committee’s activity here was led primarily, but not solely, by the 

Group’s assessment of its principal and emerging risks and uncertainties, 

as set out on pages 60 to 64. Cyber threat remains a major focus for the 

Committee given the ever-increasing risks in this area and cyber attacks 

in the year. 

The Group has an internal control environment designed to protect the 

business from the material risks which have been identified. Management 

is responsible for establishing and maintaining adequate internal controls 

and the Committee has responsibility for ensuring the effectiveness of 

those controls.

The Committee reviewed the process by which Group management 

assessed the control environment, in accordance with the requirements 

of the Guidance on Risk Management, Internal Control and Related 

Financial and Business Reporting published by the FRC. This activity 

was supported by reports from the Group Audit Director and the Head 

of Risk and a range of functional specialists covering areas such as privacy 

compliance, treasury policy and the review of internal controls. 

As part of the Committee’s recurring agenda items, the Group Security 

Director provided a fraud update, the scope of which would include 

incidents of fraud involving management or employees with a significant 

role in internal controls. 

The Group operates a ‘Speak Up’ channel that enables employees to 

anonymously raise concerns about possible irregularities. The Committee 

received an update on the operation of the channel together with the 

output of any resulting investigations. 

The Committee has completed its review of the effectiveness of the 

Group’s system of internal control, including risk management, during 

the year and up to the date of this Annual Report. The review covered 

all material controls including financial, operating and compliance 

controls. The Committee confirms that the system of internal control 

operated effectively for the 2022 financial year. Where specific areas 

for improvement were identified, mitigating alternative controls and 

processes were in place. This allows us to provide positive assurance 

to the Board to help fulfil its obligations under the Code. 

EY audit and non-audit fees 
Total fees payable to EY for audit and non-audit services in the year 
ended 31 March 2022 amounted to €25 million (2021: €32 million). 
Non-audit fees for the year ended 31 March 2021 included an amount of 
€11 million in relation to the IPO of Vantage Towers A.G. in March 2021. 

Audit fees
The Committee reviewed and discussed the fee proposal, was engaged 
in agreeing audit scope changes and, following the receipt of formal 
assurance that its fees were appropriate for the scope of the work 
required, agreed an audit fee of €23 million for statutory audit services 
in the year (2021: €21 million). 

Non-audit fees
To protect the independence and objectivity of the external auditor, the 
Committee has a policy for the engagement of the external auditor to 
provide non-audit services. The policy prohibits EY from playing any part 
in management or decision-making, providing certain services such as 
valuation work and the provision of accounting services. The Group’s 
non-audit services policy incorporates the requirements of the FRC’s 
Ethical Standard, including a ‘whitelist’ of permitted non-audit services 
which mirrors the FRC’s Ethical Standard. 

The Committee has pre-approved that EY can be engaged by 
management, subject to the policies set out above, and subject to:

 – A €60,000 fee limit for individual engagements;
 – A €500,000 total fee limit for services where there is no legal 

alternative; and

 – A €500,000 total fee limit for services where there is no practical 

alternative supplier.

For those permitted services that exceed these specified fee limits, 
the Committee Chair pre-approves the service. 

Non-audit fees were €2 million (2021: €11 million) and represented 
9% of audit fees for the 2022 financial year (2021: 52%). See note 3 
‘Operating profit’ in the consolidated financial statements. 

Compliance with section 404 of the US Sarbanes-Oxley Act
Oversight of the Group’s compliance activities in relation to section 404 
of the US Sarbanes-Oxley Act and policy compliance reviews also fall 
within the Committee’s remit. 

Management is responsible for establishing and maintaining adequate 
internal controls over financial reporting and we have responsibility for 
ensuring the effectiveness of these controls. The Committee received 
updates on the Group’s work in relation to section 404 compliance and 
the Group’s broader financial control environment during the year. We 
continue to challenge management on ensuring the nature and scope 
of control activities evolve to ensure key risks continue to be adequately 
mitigated. The ongoing and deeper use of automated controls embedded 
within our systems and data analytics is part of the evolution of the 
Group’s control environment and was reviewed and discussed by the 
Committee at the January 2022 meeting. 

The Committee also took an active role in monitoring the Group’s 
compliance activities, including receiving reports from management in 
the year covering programme-level changes, the scope of compliance 
work performed and the results of controls testing. The external auditor 
also reports the status of its work in relation to controls in its reports to 
the Committee.

External audit
The Committee has primary responsibility for overseeing the relationship 
with the external auditor, EY. This includes making the recommendation 
on the appointment, reappointment, and removal of the external auditor, 
assessing its independence on an ongoing basis, and approving the 
statutory audit fee, the scope of the statutory audit and the appointment 
of the lead audit engagement partner. Alison Duncan has held this role 
for three years since the appointment of EY as external auditor for the 
year ended 31 March 2020. 

EY presented to the Committee its detailed audit plan for the 2022 
financial year, which outlined its audit scope, planning materiality and its 
assessment of key audit risks. The identification of key audit risks is critical 
in the overall effectiveness of the external audit process and these are 
outlined in the Auditor’s report on pages 119 to 128. 

The Committee also received reports from EY on its assessment of 
the accounting and disclosures in the financial statements and 
financial controls.

The Committee will continue to review the auditor appointment and 
anticipates that the audit will be put out to tender at least every 10 years. 
The Company has complied with the Statutory Audit Services Order 2014 
for the financial year under review. The last external audit tender took 
place in 2019 which resulted in the appointment of EY. 

Independence and objectivity
In its assessment of the independence of the auditor, and in accordance 
with the US Public Company Accounting Oversight Board’s (‘PCAOB’) 
standard on independence, the Committee received details of all 
relationships between the Company and EY that may have a bearing 
on its independence and received confirmation from EY that it is 
independent of the Company in accordance with US federal securities 
law and the applicable rules and regulations of the Securities and 
Exchange Commission (‘SEC’) and the PCAOB. 

Effectiveness of the external audit process
The Committee reviewed the quality of the external audit process 
throughout the year and considered the performance of EY. This 
comprised the Committee’s own assessment and the results of a detailed 
feedback survey of senior personnel across the Group. Based on these 
reviews, the Committee concluded that there had been appropriate 
focus and challenge by EY on the primary areas of the audit and that 
EY had applied robust challenge and scepticism throughout the audit. 

88

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

In-depth reviews
The Committee requested management to provide in-depth reviews as part of the meeting agendas. These reviews are summarised below, together with 
the Group’s principal risk to which the review relates. 

Subject of in-depth review

Cyber threat and information security review with the Chief Technology Officer and the Cyber Security Director. 

Ransomware review with the Chief Technology Officer and Cyber Security Director. 

Deep dive on the remit of the Technology Assurance team with the Chief Technology Officer. 

Principal risk deep dive with the Global Supply Chain Director. 

Principal risk deep dive with the Chief External and Corporate Affairs Officer. 

Deep dive into privacy compliance and governance at Vodafone from the Group Privacy Officer. 

Update on the European Electronic Communications Code by the Chief External and Corporate Affairs Officer. 

Review of the opportunities presented by data analytics and digital enablement provided by the Group Financial 
Controlling and Operations Director and the Group Internal Audit Director. 

Updates on the strategic transformation in Germany and partner agencies from the market CEO. 

Market review of Italy provided by the market CEO. 

Market review of Spain provided by the market CEO. 

Market review of the UK provided by the market CEO.

Business deep dive of Vantage Towers provided by the CEO and CFO. 

Market review of Lesotho provided by the market Managing Director. 

Update on the ‘Trust by Design’ programme from the Group General Counsel and Company Secretary.

Deep dive into Vodafone Business provided by the CEO and Legal Director of Vodafone Business.

Principal risk

Cyber threat

Cyber threat

Cyber threat

Technology resilience 
and future readiness

Supply chain disruption

Adverse political and  
policy environments 

Adverse political and  
policy environments

Adverse political and  
policy environments

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Report from the Europe Cluster CEO and CFO on the controls and risk landscape in the Europe cluster markets. 

Strategic transformation

Deep dive of the control environment and compliance from the CEO of Vodafone Egypt. 

Deep dive into the risk and control environment at _VOIS, the Group’s shared services organisation.  
This was provided by the Group’s Director of _VOIS. 

Review of the long-term viability statement and the going concern assessment with management. 

Strategic transformation

Strategic transformation

Adverse changes in  
macroeconomic conditions

88

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

In-depth reviews

the Group’s principal risk to which the review relates. 

Subject of in-depth review

The Committee requested management to provide in-depth reviews as part of the meeting agendas. These reviews are summarised below, together with 

Cyber threat and information security review with the Chief Technology Officer and the Cyber Security Director. 

Ransomware review with the Chief Technology Officer and Cyber Security Director. 

Deep dive on the remit of the Technology Assurance team with the Chief Technology Officer. 

Principal risk deep dive with the Global Supply Chain Director. 

Principal risk deep dive with the Chief External and Corporate Affairs Officer. 

Deep dive into privacy compliance and governance at Vodafone from the Group Privacy Officer. 

Update on the European Electronic Communications Code by the Chief External and Corporate Affairs Officer. 

Review of the opportunities presented by data analytics and digital enablement provided by the Group Financial 

Strategic transformation

Controlling and Operations Director and the Group Internal Audit Director. 

Updates on the strategic transformation in Germany and partner agencies from the market CEO. 

Market review of Italy provided by the market CEO. 

Market review of Spain provided by the market CEO. 

Market review of the UK provided by the market CEO.

Business deep dive of Vantage Towers provided by the CEO and CFO. 

Market review of Lesotho provided by the market Managing Director. 

Update on the ‘Trust by Design’ programme from the Group General Counsel and Company Secretary.

Deep dive into Vodafone Business provided by the CEO and Legal Director of Vodafone Business.

Report from the Europe Cluster CEO and CFO on the controls and risk landscape in the Europe cluster markets. 

Strategic transformation

Deep dive of the control environment and compliance from the CEO of Vodafone Egypt. 

Deep dive into the risk and control environment at _VOIS, the Group’s shared services organisation.  

This was provided by the Group’s Director of _VOIS. 

Review of the long-term viability statement and the going concern assessment with management. 

Principal risk

Cyber threat

Cyber threat

Cyber threat

Technology resilience 

and future readiness

Supply chain disruption

Adverse political and  

policy environments 

Adverse political and  

policy environments

Adverse political and  

policy environments

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Strategic transformation

Adverse changes in  

macroeconomic conditions

Strategic report

Governance

Financials

Other information

89

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

ESG Committee

This year, the Board formally approved the 
establishment of a new Committee of the Board, 
the ESG Committee. The role of the Committee is 
to provide oversight of Vodafone’s Environmental, 
Social and Governance (‘ESG’) programme, of 
sustainability and responsible business practices, 
as well as Vodafone’s contribution to the societies 
that we operate in under the social contract.

Chair
Amparo Moraleda

Members
Valerie Gooding 
Dame Clara Furse DBE

Key responsibilities
The responsibilities of the Committee are to:

 – Oversee the ESG programme, including the purpose strategy 
(Inclusion for All, Planet and Digital Society), sustainability and 
responsible business practices, and the social contract;

 – Approve the ESG strategy, including related targets and KPIs, and 
monitor progress against key performance indicators and external 
ESG index results;

 – Oversee execution of the ESG strategy and related policies and 
programmes required to implement the ESG strategy, as well as 
the Group’s progress on ESG commitments and targets; and

 – Provide advice and direction to management on implementation of 

the ESG strategy, the opportunities and risks to the Group’s operations 
and reputation and its corporate responsibility.

Click to read the Committee’s terms of reference:  
vodafone.com/board-committees

Letter from Committee Chair
On behalf of the Board, I am pleased to present Vodafone’s first ESG 
Committee Report for the year ended 31 March 2022. ESG is at the 
core of our purpose and is a key element in the execution of our strategy. 
Reflecting the criticality of ESG and Vodafone’s commitment to this topic, 
this year the Board approved the creation of the new ESG Committee to 
provide the Board with enhanced oversight of ESG matters. We believe 
the ESG Committee will contribute to the long-term success of Vodafone, 
for the benefit of our customers, key stakeholders, and the societies in 
which we operate. 

Some key stakeholder interests considered as part of the Committee include:

 – Investors: Strong, Board-level ESG governance is a key requirement of 

an effective ESG programme;

 – Governments and regulators: Local and international legal and 

regulatory obligations on ESG topics continue to increase;

 – Local communities and NGOs: ESG topics affect the day-to-day lives 

of the people in the communities that we serve;

 – Suppliers and customers: Upholding high ethical standards 

throughout our value chain is critical for stakeholders when deciding 
whether they should do business with Vodafone;

 – Employees: Employees take pride in working for a purpose-driven 

organisation that is enabling an inclusive and sustainable digital society. 

When establishing the Committee, the Board worked to ensure that 
members brought a range of experience on ESG-related topics that fall 
within the Committee’s remit. As Chair, I have extensive experience in 
this area, and have also been a member of the Board of Trustees of 
the Vodafone Foundation since 2020. I’m delighted to be joined on 
the Committee by Dame Clara Furse and Valerie Gooding. Dame Clara 
Furse is the Chair of the UK Voluntary Carbon Markets Forum and also 
provides a valuable investor perspective given her previous executive  
and non-executive career. Valerie Gooding serves as the Workforce 
Engagement Lead for the Board and regularly engages with employees 
throughout the organisation. Valerie is also the Chair of the Remuneration 
Committee which introduced ESG measures into our long-term incentive 
plan two years ago, following approval by shareholders.

During the year, the Committee met twice. The first meeting in 
November 2021 focused on reviewing Vodafone’s overall approach to 
ESG. This included presentations from Joakim Reiter, Vodafone Group’s 
Chief External and Corporate Affairs Officer, as well as the Director of 
Investor Relations. The Committee was encouraged by the extent to 
which ESG is being integrated into Vodafone’s corporate strategy. It 
was also noted that there has been a significant increase in expectations 
on ESG performance from key stakeholders in recent years, notably 
accelerated by the COVID-19 crisis. 

Read more on Vodafone’s approach to ESG  
on page 34

The Committee’s second meeting in March 2022 focused on reviewing 
Vodafone’s Planet strategy, as we are focused on understanding 
climate-related risks and opportunities, and embedding responses to 
these into our business strategy and operations. The Committee works 
alongside the Audit and Risk Committee in overseeing matters relating 
to climate change risk management.

The deep dive into Vodafone’s Planet agenda included an update on 
performance, as well as discussion of key challenges and opportunities 
relating to Vodafone’s ambitions of becoming net zero by 2040. We 
also discussed our programmes enabling our customers to reduce their 
carbon emissions, and building more of a circular economy to reduce 
network and device electronic waste. The Committee was also given 
an insight into how Vodafone’s global strategy is operationalised 
locally, through a presentation from Vodafone Germany’s CEO, 
Hannes Ametsreiter.

Read more on Vodafone’s Planet strategy and targets  
on page 41

On behalf of the Committee, I have reported the Committee’s work to the 
Board. Over the next year, I look forward to the Committee’s continued 
oversight and scrutiny of Vodafone’s ESG agenda, including further 
presentations from senior executives and experts from across the Group. 
During FY23, the Committee will review Vodafone’s Inclusion for All and 
human rights agendas, and will consider how the Vodafone’s ESG strategy 
is implemented across Africa through the Vodacom Group. 

As Committee Chair, I will also be available to engage with shareholders 
who have questions or comments about the work of the Committee at 
our 2022 AGM.

Amparo Moraleda
On behalf of the ESG Committee

17 May 2022

Scan or click to watch the Chair of the  
ESG Committee explain her role:  
investors.vodafone.com/videos

90

Vodafone Group Plc   
Annual Report 2022

Governance (continued)

Strategic report

Governance

Financials

Other information

2. Social contract, which was a key growth lever for the Company 

Social

Read more

Focus during the year
The ESG Committee met twice during the year ended 31 March 2022. 
The following provides a summary of the topics covered.

November 2021
 – Approval of the Committees Terms of Reference, along with a 

discussion on the purpose and expected remit of the ESG Committee.
 – Joakim Reiter, Vodafone Group’s Chief External and Corporate Affairs 
Officer, presented a paper on the annual overview of political, policy 
and regulatory trends which had been provided to the Board of 
Vodafone Group Plc at its July 2021 meeting. The paper outlined the 
key impacts of the COVID-19 pandemic on the political and regulatory 
environment and the accelerated changes in expectations on 
businesses post-pandemic.

 – Joakim Reiter and Vodafone Group’s Investor Relations Director 

presented on Vodafone’s ESG approach. This outlined how Vodafone’s 
approach to ESG was a core part of the corporate strategy and a driver 
of commercial success. The discussion outlined how Vodafone’s ESG 
approach brings together five key programmes:

1. Purpose and the actions Vodafone takes as part of the three 
purpose pillars (Digital Society, Inclusion for All and Planet);

as a whole;

3. Responsible business practices, to ensure Vodafone operates 
to the highest standards of integrity and ethics, ensuring that 
Vodafone is ’Doing What’s Right’ towards employees, customers, 
society and suppliers;

4. Transparency, including providing correct disclosures and 
reporting as well as external positioning, engagement and 
communication on all material ESG aspects; and

5. Measurement, as Vodafone’s performance is measured in 
various ways covering different audiences and target groups.

March 2022
 – Presentation to the Committee on Vodafone’s Planet approach and 
performance. This included an outline of how Vodafone activates 
the strategy for different stakeholder groups, including consumers, 
regulators and investors. Joakim Reiter presented on Vodafone’s 
approach to reaching net zero carbon emissions by 2040, including 
progress to date and some of the challenges.

 – The Committee was joined by relevant senior representatives from 
within Vodafone (Vodafone Group’s Marketing and Brand Director 
and Device Operations Director and Vodafone Business’ Legal Director). 
The discussion focused on Vodafone’s approach to building more of 
a circular economy for devices and activating its Planet strategy for 
consumers. The Committee were also updated on Vodafone’s carbon 
enablement and ‘digital for green’ strategy.

 – Hannes Ametsreiter (Vodafone Germany CEO) provided the 

Committee with an overview of how Vodafone’s global Planet strategy 
is implemented locally in Germany, through Vodafone Germany’s 
‘GigaGreen’ programme. 

Mapping of ESG topics
When establishing the ESG Committee and setting its remit, we 
completed a mapping of all key ESG topics for Vodafone, to ensure 
clarity on the role of the ESG Committee alongside the Board and 
other relevant Committees. This is presented below, alongside further 
details of each ESG topic.

Environment

Energy consumption and GHG emissions 
Including energy sources, uses and targets

E

Read more

41

42

E-waste and other environmental topics 
Including device and network waste, water and plastics

E

Environmental benefits from  
products & services 
E
Including carbon & resource efficiency enablement

Climate change risk management 
Including alignment with TCFD recommendations

A E

Health and safety 

B

Diversity & inclusion and  
employee experience 
B

Employee rights 
Including collective bargaining, grievance mechanisms, 
Speak Up, Fair Pay, and labour standards

AB

Responsible supply chain 
Including labour standards and sourcing of minerals

B E

Human and digital rights 
Including privacy regulations, right to privacy and 
freedom of expression, and other human rights

A E

Socio-economic benefits from  
products & services 
E
Including digital inclusion

Governance

Mobile, masts and health 

B

Security 
Including cyber and other security topics

A B

Anti-bribery and corruption 

A

Business conduct & ethics 
Including taxation, business conduct and compliance

A

43

43

66

52

39

47

55

47

54

36

44

Read more

53

49

56

56

68

35

55

 – The ESG Committee discussed Vodafone’s approach to FY22 year-end 

Corporate governance 

N

ESG reporting and assurance. 

Key focus for the next year
The key areas of focus for the next year:

 – Deep dives into Inclusion for All and Digital Society purpose pillars;
 – Review of Vodafone’s approach to human rights, including associated 

governance and reporting;

 – Further understanding of operationalisation of ESG approach across 

the business, with a focus on Vodacom; and

 – Continuing to review progress of ESG strategy, including performance 

against external targets and ESG indices and rankings.

A

B E

Reporting 
Including Annual Report and Accounts, Modern Slavery 
Statement and other voluntary ESG disclosures

Key

A

N

Audit and Risk Committee

Nominations and  
Governance Committee

E

B

ESG Committee

Full Board

2. Social contract, which was a key growth lever for the Company 

Social

Read more

90

Vodafone Group Plc   

Annual Report 2022

Governance (continued)

Focus during the year

The ESG Committee met twice during the year ended 31 March 2022. 

The following provides a summary of the topics covered.

November 2021

 – Approval of the Committees Terms of Reference, along with a 

discussion on the purpose and expected remit of the ESG Committee.

 – Joakim Reiter, Vodafone Group’s Chief External and Corporate Affairs 

Officer, presented a paper on the annual overview of political, policy 

and regulatory trends which had been provided to the Board of 

Vodafone Group Plc at its July 2021 meeting. The paper outlined the 

key impacts of the COVID-19 pandemic on the political and regulatory 

environment and the accelerated changes in expectations on 

businesses post-pandemic.

 – Joakim Reiter and Vodafone Group’s Investor Relations Director 

presented on Vodafone’s ESG approach. This outlined how Vodafone’s 

approach to ESG was a core part of the corporate strategy and a driver 

of commercial success. The discussion outlined how Vodafone’s ESG 

approach brings together five key programmes:

1. Purpose and the actions Vodafone takes as part of the three 

purpose pillars (Digital Society, Inclusion for All and Planet);

as a whole;

3. Responsible business practices, to ensure Vodafone operates 

to the highest standards of integrity and ethics, ensuring that 

Vodafone is ’Doing What’s Right’ towards employees, customers, 

society and suppliers;

4. Transparency, including providing correct disclosures and 

reporting as well as external positioning, engagement and 

communication on all material ESG aspects; and

5. Measurement, as Vodafone’s performance is measured in 

various ways covering different audiences and target groups.

March 2022

 – Presentation to the Committee on Vodafone’s Planet approach and 

performance. This included an outline of how Vodafone activates 

the strategy for different stakeholder groups, including consumers, 

regulators and investors. Joakim Reiter presented on Vodafone’s 

approach to reaching net zero carbon emissions by 2040, including 

progress to date and some of the challenges.

 – The Committee was joined by relevant senior representatives from 

Mapping of ESG topics

When establishing the ESG Committee and setting its remit, we 

completed a mapping of all key ESG topics for Vodafone, to ensure 

clarity on the role of the ESG Committee alongside the Board and 

other relevant Committees. This is presented below, alongside further 

details of each ESG topic.

Environment

Read more

41

42

Energy consumption and GHG emissions 

E

Including energy sources, uses and targets

E-waste and other environmental topics 

E

Including device and network waste, water and plastics

Environmental benefits from  

products & services 

E

Including carbon & resource efficiency enablement

Climate change risk management 

A E

Including alignment with TCFD recommendations

Health and safety 

B

Diversity & inclusion and  

employee experience 

B

Employee rights 

AB

Including collective bargaining, grievance mechanisms, 

Speak Up, Fair Pay, and labour standards

Responsible supply chain 

B E

Including labour standards and sourcing of minerals

Human and digital rights 

A E

Including privacy regulations, right to privacy and 

freedom of expression, and other human rights

Socio-economic benefits from  

products & services 

E

Including digital inclusion

47

54

36

44

Read more

43

43

66

52

39

47

55

53

49

56

56

68

within Vodafone (Vodafone Group’s Marketing and Brand Director 

Governance

and Device Operations Director and Vodafone Business’ Legal Director). 

The discussion focused on Vodafone’s approach to building more of 

a circular economy for devices and activating its Planet strategy for 

consumers. The Committee were also updated on Vodafone’s carbon 

enablement and ‘digital for green’ strategy.

 – Hannes Ametsreiter (Vodafone Germany CEO) provided the 

Committee with an overview of how Vodafone’s global Planet strategy 

is implemented locally in Germany, through Vodafone Germany’s 

Mobile, masts and health 

B

Security 

A B

Including cyber and other security topics

Anti-bribery and corruption 

A

Business conduct & ethics 

A

Including taxation, business conduct and compliance

 – The ESG Committee discussed Vodafone’s approach to FY22 year-end 

Corporate governance 

N

‘GigaGreen’ programme. 

ESG reporting and assurance. 

Key focus for the next year

The key areas of focus for the next year:

 – Deep dives into Inclusion for All and Digital Society purpose pillars;

 – Review of Vodafone’s approach to human rights, including associated 

governance and reporting;

 – Further understanding of operationalisation of ESG approach across 

the business, with a focus on Vodacom; and

 – Continuing to review progress of ESG strategy, including performance 

against external targets and ESG indices and rankings.

Reporting 

A

B E

Including Annual Report and Accounts, Modern Slavery 

35

55

Statement and other voluntary ESG disclosures

Key

A

N

Audit and Risk Committee

ESG Committee

E

B

Full Board

Nominations and  

Governance Committee

Strategic report

Governance

Financials

Other information

91

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Remuneration Committee
Letter from the Remuneration  
Committee Chairman
On behalf of the Board, I present our 2022  
Directors’ Remuneration Report.

This report includes both our Policy Report (as approved by shareholders 
at the 2020 AGM), and our 2022 Annual Report on Remuneration, which 
sets out how our policy was implemented during the year under review, 
and how it will be applied for the year ahead.

Activities during the year
During the last year, we have demonstrated consistent and sustainable 
growth and have continued to deliver against our purpose and strategy, 
keeping society connected during recent volatile and critical times.

As we start to move forward after the COVID-19 pandemic, we will 
continue to support our people and in my role as Workforce Engagement 
Lead I have heard how our response to the pandemic provided support 
and clarity to our colleagues during this period. Our actions ensured that 
no employees were furloughed whilst we also continued to run global 
all-employee pay programmes, including the delivery of performance 
related pay across our business. We also enhanced our working from 
home capabilities and given we are able to meet and collaborate in 
person again, we are moving to a flexible hybrid working policy which 
blends the best of both home and office working.

Looking specifically at executive remuneration, in implementing the 
current policy during the year the Committee has continued to consider 
the experience of wider stakeholders when determining matters including 
executive salaries, incentive outcomes, and package structures, with all 
such decisions aligned with our shareholder approved Remuneration 
Policy and the Committee’s principles. These principles aim to ensure 
our pay arrangements drive the delivery of our strategy, are aligned with 
performance, encourage shareholder alignment, and support our Fair Pay 
principles – further details can be found online using the link at the top of 
this page.

Alignment with our strategic framework
Ensuring our Remuneration Policy supports and drives our wider business 
strategy remains a core focus of the Committee. Our vision is to become 
a new generation connectivity and digital services provider for Europe and 
Africa, which will enable an inclusive and sustainable digital society. We 
are focused on growing our converged connectivity markets in Europe 
and mobile data and payments in Africa, reflecting our three core 
customer segments of Europe Consumer, Africa Consumer, and 
Vodafone Business.

To enable us to meet this objective, our strategic priorities are to 
become a simplified and efficient operator, to maintain our leading 
gigabit networks, and to shape the digital society through our role in 
influencing policy and regulation. These priorities require us to deliver 
sustainable growth, leverage our scale to deliver efficiencies and value 
creation, and to continue to optimise our portfolio.

The importance of our strategic framework is reflected in the inclusion 
of the free cash flow measure in both our short-term and long-term 
incentive plans, with cash generation remaining a key driver of value 
creation in our business. Service revenue and adjusted EBIT also continue 
to be important financial measures in our short-term incentive plan, both 
for measuring the impact of our strategic growth initiatives and in helping 
us deliver long-term value to our shareholders. 

Our growth plan is built around deepening the trusted relationships with 
consumers and business customers and the importance of customer 
relationships is reflected in the inclusion of a customer appreciation 
metric in our short-term incentive. 

Scan or click to watch the Senior Independent Director 
and Chair of the Remuneration Committee explain her 
role: investors.vodafone.com/videos

Engagement during the year
It is the Committee’s strong belief that through constructive engagement 
the relationship between the Committee and shareholders is mutually 
beneficial. Our 2020 Policy Report was approved by over 96% of 
shareholders, reflecting the importance and effectiveness of two-way 
dialogue during such consultations. 

The Committee remains satisfied that the current policy is operating 
effectively. Our Remuneration Policy will next be reviewed ahead of 
its submission for shareholder approval at the 2023 AGM following 
the conclusion of its full three-year term. Shareholder consultation will 
form an important part of the Committee’s review over the course of 
the next year.

In terms of engaging the employee voice, as Workforce Engagement 
Lead I attended meetings with both our European and South African 
forums, with feedback and comments from the meetings subsequently 
reported back directly to the Board. The key topics raised by employee 
representatives this year focused on our Future Ready ways of working, 
our response to COVID-19 and the progress on our Fair Pay agenda. 
I would like to thank the representatives from both forums for inviting 
me and for contributing to the discussions.

When looking at the feedback from these forums and our other 
channels of engagement it is evident that our colleagues value the 
open and regular updates the business has given throughout the year, 
and the Board will ensure these continue in the year ahead.

Read more about our stakeholder engagement activities 
on pages 14 to 15 of this Annual Report

Arrangements for 2023
Base salary and pension arrangements
The base salaries for both Executive Directors have been frozen since their 
respective appointments in 2018.

As set out in last year’s Directors’ Remuneration Report, the Committee 
agreed during the 2021 review that salary increases for both individuals 
were warranted – however, given the context of COVID-19 and wider 
budgetary restraint shown at leadership level it was decided that both 
salaries would remain unchanged and that the position would be 
reviewed again in 2022.

Following this year’s review the Committee concluded that in light of their 
experience it was appropriate to increase the salaries of both Executive 
Directors. The Committee discussed the matter in detail and, despite the 
rationale for more significant adjustments, agreed that for 2022 the most 
appropriate decision was for the increases to be aligned with the wider UK 
workforce budget. The salaries for both Executive Directors will therefore 
be increased by 3% effective from 1 July 2022.

The Committee is conscious of the importance of our executive 
remuneration arrangements remaining fair and competitive and will 
re-visit this topic again as part of the next review in 2023 to determine 
if any further adjustments are required. 

Pension arrangements for both Executive Directors will continue to 
remain aligned with the wider UK workforce at 10% of base salary.

92

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Remuneration Committee (continued)

Annual bonus (‘GSTIP’)
At the January 2022 meeting, the Committee agreed that the performance 
conditions and their respective weightings for 2023 should remain 
unchanged from 2022.

The measures under the annual bonus of service revenue, adjusted free 
cash flow, adjusted EBIT, and customer appreciation KPIs will continue to 
be equally weighted at 25% for the 2023 plan.

Global long-term incentive (‘GLTI’)
The GLTI structure will also remain unchanged for 2023, in line with our 
agreed normal policy. The measures under the long-term incentive will 
continue to be weighted at 60% adjusted free cash flow, 30% relative 
TSR and 10% ESG. 

Read more  
on pages 110 and 111

Performance outcomes during 2022
GSTIP performance (1 April 2021 – 31 March 2022)
Annual bonus performance during the year was measured against 
both financial and strategic measures. The four measures were equally 
weighted at 25% each, with financial metrics constituting service revenue, 
adjusted EBIT and adjusted free cash flow whilst the strategic measure 
was linked to customer appreciation KPIs. These KPIs covered metrics 
including churn, revenue market share, and net promoter score.

Performance under both the financial performance measures and the 
customer appreciation KPIs metrics was above the midpoint of the target 
range. The combined performance resulted in an overall bonus payout 
of 69.2% of maximum. Further details on performance can be found on 
pages 100 and 101.

GLTI performance (1 April 2019 – 31 March 2022)
The 2020 GLTI award (granted June 2019) was subject to adjusted 
free cash flow (2/3 of total award) and relative TSR (1/3 of total award) 
performance. Both performance conditions were measured over the 
three-year period ending 31 March 2022.

Remuneration at a glance

Final FCF performance finished below the mid-point of the range resulting 
in 29.2% of the FCF element vesting. TSR performance was above the 
median of the peer group resulting in vesting just above threshold 
under this element. This resulted in an overall vesting percentage of 
26.1% of maximum. Further details of this vesting calculation can be 
found on pages 101 and 102.

Consideration of discretion
The Committee reviewed the appropriateness of the outcomes of 
both the annual bonus and long-term incentive plan in light of both 
the relevant performance targets and the wider financial and business 
performance across the respective measurement periods. Outcomes 
were reviewed against the wider employee experience during the 
periods under review with the Committee noting that global employee 
pay reviews, including the delivery of performance-related pay, had been 
undertaken throughout the COVID-19 pandemic and was also scheduled 
for later in 2022. It was agreed that the outcomes were appropriate and 
that no adjustments were required.

Looking forward
Over the course of the next 12 months the Committee will be reviewing 
the current Remuneration Policy ahead of its submission for approval at 
the 2023 AGM in line with regulatory requirements and I look forward to 
engaging with you, our shareholders, ahead of this date. As per previous 
reviews, the Committee will ensure sufficient time is allocated for 
consultation prior to the policy being finalised for approval. 

The rest of this report sets out both our Policy Report, as approved at the 
2020 AGM, and our Annual Report on Remuneration which sets out the 
decisions and outcomes summarised in this letter in further detail.

Valerie Gooding 
Chairman of the Remuneration Committee

17 May 2022

Component

2022 (year ending 31 March 2022)

2023 (year ending 31 March 2023)

Fixed pay
Base salary

Benefits

Pension

Annual bonus
GSTIP

Effective 1 July 2021: 
Chief Executive: £1,050,000 (no increase). 
Chief Financial Officer: £700,000 (no increase).

Effective 1 July 2022: 
Chief Executive: £1,081,500 (3.0% increase) 
Chief Financial Officer: £721,000 (3.0% increase)

Travel related benefits and private medical cover.

Travel related benefits and private medical cover.

Pension contribution of 10% of salary for all 
Executive Directors.

Pension contribution of 10% of salary for all 
Executive Directors.

Opportunity (% of salary):  
Target: 100%/Maximum: 200% 

Opportunity (% of salary):  
Target: 100%/Maximum: 200% 

Measures:  
Service revenue (25%), adjusted EBIT (25%), adjusted FCF 
(25%), and customer appreciation KPIs (25%).

Measures:  
Service revenue (25%), adjusted EBIT (25%), adjusted FCF 
(25%), and customer appreciation KPIs (25%).

Long-term incentive
GLTI

Opportunity (% of salary – maximum):  
Chief Executive: 500%/Other Executive Directors: 450%

Opportunity (% of salary – maximum):  
Chief Executive: 500%/Other Executive Directors: 450%

Measures:  
Adjusted free cash flow (60%) , relative TSR (30%),  
and ESG (10%).

Measures:  
Adjusted free cash flow (60%) , relative TSR (30%),  
and ESG (10%).

Performance/holding periods: 
Three-year performance + two-year holding period.

Performance/holding periods: 
Three-year performance + two-year holding period.

92

Vodafone Group Plc   

Annual Report 2022

Remuneration Committee (continued)

Strategic report

Governance

Financials

Other information

93

Vodafone Group Plc   
Annual Report 2022

Remuneration Policy

Strategic report

Governance

Financials

Other information

Annual bonus (‘GSTIP’)

Final FCF performance finished below the mid-point of the range resulting 

At the January 2022 meeting, the Committee agreed that the performance 

in 29.2% of the FCF element vesting. TSR performance was above the 

conditions and their respective weightings for 2023 should remain 

median of the peer group resulting in vesting just above threshold 

unchanged from 2022.

under this element. This resulted in an overall vesting percentage of 

26.1% of maximum. Further details of this vesting calculation can be 

The measures under the annual bonus of service revenue, adjusted free 

cash flow, adjusted EBIT, and customer appreciation KPIs will continue to 

be equally weighted at 25% for the 2023 plan.

found on pages 101 and 102.

Consideration of discretion

Global long-term incentive (‘GLTI’)

The GLTI structure will also remain unchanged for 2023, in line with our 

agreed normal policy. The measures under the long-term incentive will 

continue to be weighted at 60% adjusted free cash flow, 30% relative 

TSR and 10% ESG. 

Read more  

on pages 110 and 111

Performance outcomes during 2022

GSTIP performance (1 April 2021 – 31 March 2022)

Annual bonus performance during the year was measured against 

both financial and strategic measures. The four measures were equally 

weighted at 25% each, with financial metrics constituting service revenue, 

adjusted EBIT and adjusted free cash flow whilst the strategic measure 

was linked to customer appreciation KPIs. These KPIs covered metrics 

including churn, revenue market share, and net promoter score.

Performance under both the financial performance measures and the 

customer appreciation KPIs metrics was above the midpoint of the target 

range. The combined performance resulted in an overall bonus payout 

of 69.2% of maximum. Further details on performance can be found on 

pages 100 and 101.

GLTI performance (1 April 2019 – 31 March 2022)

The 2020 GLTI award (granted June 2019) was subject to adjusted 

free cash flow (2/3 of total award) and relative TSR (1/3 of total award) 

performance. Both performance conditions were measured over the 

three-year period ending 31 March 2022.

Remuneration at a glance

The Committee reviewed the appropriateness of the outcomes of 

both the annual bonus and long-term incentive plan in light of both 

the relevant performance targets and the wider financial and business 

performance across the respective measurement periods. Outcomes 

were reviewed against the wider employee experience during the 

periods under review with the Committee noting that global employee 

pay reviews, including the delivery of performance-related pay, had been 

undertaken throughout the COVID-19 pandemic and was also scheduled 

for later in 2022. It was agreed that the outcomes were appropriate and 

that no adjustments were required.

Looking forward

Over the course of the next 12 months the Committee will be reviewing 

the current Remuneration Policy ahead of its submission for approval at 

the 2023 AGM in line with regulatory requirements and I look forward to 

engaging with you, our shareholders, ahead of this date. As per previous 

reviews, the Committee will ensure sufficient time is allocated for 

consultation prior to the policy being finalised for approval. 

The rest of this report sets out both our Policy Report, as approved at the 

2020 AGM, and our Annual Report on Remuneration which sets out the 

decisions and outcomes summarised in this letter in further detail.

Valerie Gooding 

Chairman of the Remuneration Committee

17 May 2022

Component

2022 (year ending 31 March 2022)

2023 (year ending 31 March 2023)

Fixed pay

Base salary

Benefits

Pension

Annual bonus

GSTIP

Effective 1 July 2021: 

Chief Executive: £1,050,000 (no increase). 

Chief Financial Officer: £700,000 (no increase).

Effective 1 July 2022: 

Chief Executive: £1,081,500 (3.0% increase) 

Chief Financial Officer: £721,000 (3.0% increase)

Travel related benefits and private medical cover.

Travel related benefits and private medical cover.

Pension contribution of 10% of salary for all 

Pension contribution of 10% of salary for all 

Executive Directors.

Executive Directors.

Opportunity (% of salary):  

Target: 100%/Maximum: 200% 

Measures:  

Opportunity (% of salary):  

Target: 100%/Maximum: 200% 

Measures:  

Service revenue (25%), adjusted EBIT (25%), adjusted FCF 

Service revenue (25%), adjusted EBIT (25%), adjusted FCF 

(25%), and customer appreciation KPIs (25%).

(25%), and customer appreciation KPIs (25%).

Long-term incentive

GLTI

Opportunity (% of salary – maximum):  

Opportunity (% of salary – maximum):  

Chief Executive: 500%/Other Executive Directors: 450%

Chief Executive: 500%/Other Executive Directors: 450%

Measures:  

and ESG (10%).

Measures:  

and ESG (10%).

Adjusted free cash flow (60%) , relative TSR (30%),  

Adjusted free cash flow (60%) , relative TSR (30%),  

Performance/holding periods: 

Performance/holding periods: 

Three-year performance + two-year holding period.

Three-year performance + two-year holding period.

Remuneration Policy – notes to reader 
No changes have been made to our policy since its approval at the 2020 Annual General Meeting which was held on 28 July 2020. Our approved 
Policy Report is available on our website at vodafone.com, and has been reproduced below in the shaded boxes exactly as it was set out in the 
2020 Annual Report. As such, some of the policy wording is now out of date; this includes references to the 2020 Annual General Meeting and 
page number references. 

Remuneration Policy
In this forward-looking section we describe our Remuneration Policy for the Board. This includes our considerations when determining policy, 
a description of the elements of the reward package, including an indication of the potential future value of this package for each of the 
Executive Directors, and the policy applied to the Chairman and Non-Executive Directors.

We will be seeking shareholder approval for our Remuneration Policy at the 2020 AGM and we intend to implement it at that point. A summary 
and explanation of the proposed changes to the current Remuneration Policy is provided on page 100. Subject to approval, we will review our policy 
each year to ensure that it continues to support our company strategy and if it is necessary to make a change to our policy within the next three years, 
we will seek shareholder approval.

Considerations when determining our Remuneration Policy
Our remuneration principles which are outlined on page 97 guide the Remuneration Committee when making decisions on our policy and its 
implementation. A critical consideration for the Remuneration Committee when determining our Remuneration Policy is to ensure that it supports 
our company purpose, strategy, and business objectives.

A variety of stakeholder views are taken into account when determining executive pay, including those of our shareholders, colleagues, and external 
bodies. Further details on how we engage with, and consider the views of, each of these stakeholders are set out on page 115. 

In advance of submitting our policy for shareholder approval we ran a thorough consultation exercise with our major shareholders. We invited our top 
20 shareholders and a number of key governance stakeholders to comment on remuneration at Vodafone and to provide feedback on the proposed 
changes to the current policy which was approved at the 2017 AGM. A number of meetings between shareholders and the Remuneration Committee 
Chairman took place during this consultation period. Further details of this consultation are provided on pages 97 and 98 whilst a summary of the 
proposed changes to our current policy, which are incorporated in this revised Remuneration Policy report, is provided on page 100. 

Listening to and consulting with our employees is very important and the Committee is supportive of the growing focus on engaging the employee 
voice, which has accompanied recent changes to the UK Corporate Governance Code. Our engagement with colleagues can take different forms in 
different markets but includes a variety of channels and approaches including our annual people survey which attracts very high levels of participation 
and engagement, regular business leader Q&A sessions, and a number of internal digital communication platforms. 

Our Senior Independent Director also undertakes an annual attendance at our European employee forum, and a similar body in South Africa, with any 
questions or concerns raised by the employee representatives fed back directly to the Board for consideration and discussion. 

We do not formally consult directly with employees on the executive Remuneration Policy nor is any fixed remuneration comparison measurement 
used. However, when determining the policy for Executive Directors, the Remuneration Committee is briefed on pay and employment conditions of 
employees in Vodafone Group as a whole, with particular reference to the market in which the executive is based. Further information on our approach 
to remuneration for other employees is given on page 105.

Performance measures and targets
Our Company strategy and business objectives are the primary consideration when we are selecting performance measures for our incentive plans. 
The targets within our incentive plans that are related to internal financial measures (such as revenue, profit and cash flow) are typically determined 
based on our budgets. Targets for strategic and external measures (such as customer appreciation KPIs, ESG measures, and total shareholder 
return (‘TSR’)) are set based on company objectives and in light of the competitive marketplace. The threshold and maximum levels of performance 
are set to reflect minimum acceptable levels at threshold and very stretching levels at maximum.

As in previous Remuneration Reports we will disclose the details of our performance targets for our short and long-term incentive plans. However, our 
annual bonus targets are commercially sensitive and therefore we will only disclose our targets in the Remuneration Report following the completion 
of the financial year. We will normally disclose the targets for each long-term award in the Remuneration Report for the financial year preceding 
the start of the performance period – where this is not possible, such targets will be disclosed at the time of grant and published in the next 
Remuneration Report. 

At the end of each performance period we review performance against the targets, using judgement to account for items such as (but not limited 
to) mergers, acquisitions, disposals, foreign exchange rate movements, changes in accounting treatment, material one-off tax settlements etc. 
The application of judgement is important to ensure that the final assessments of performance are fair and appropriate.

94

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Remuneration Policy (continued)

Malus and clawback
In addition, the Remuneration Committee reviews the incentive plan results before any payments are made to executives or any shares vest and has 
full discretion to adjust the final payment or vesting downwards if they believe circumstances warrant it. In particular, the Committee has the discretion 
to use either malus or clawback as it sees appropriate. In the case of malus, the award may lapse wholly or in part, may vest to a lesser extent than it 
would otherwise have vested or vesting may be delayed. 

In the case of clawback, the Committee may recover bonus amounts that have been paid up to three years after the relevant payment date, or recover 
share awards that have vested up to five years after the relevant grant date. The key trigger events for the use of the clawback arrangements include 
material misstatement of performance, material miscalculation of performance condition outcomes, gross misconduct, and reputational damage. 

Subject to approval of this Remuneration Policy, these arrangements will be applicable to all bonus amounts paid, or share awards granted, following 
the 2020 AGM. The current clawback arrangements, which are set out in the Remuneration Policy approved by shareholders at the 2017 AGM, have 
been applicable to all bonus amounts paid, or share awards granted, since the 2017 AGM. 

The Remuneration Policy table

The table below summarises the main components of the reward package for Executive Directors.

Fixed pay: Base salary

Purpose and link 
to strategy

To attract and retain the best talent

Operation

Salaries are usually reviewed annually and fixed for 12 months commencing 1 July. Decision is influenced by:

 – level of skill, experience and scope of responsibilities of individual;
 – business performance, scarcity of talent, economic climate and market conditions;
 – increases elsewhere within the Group; and
 – external comparator groups (which are used for reference purposes only) made up of companies of similar size 

and complexity to Vodafone.

Opportunity

Average salary increases for existing Executive Committee members (including Executive Directors) will not normally 
exceed average increases for employees in other appropriate parts of the Group. Increases above this level may be made 
in specific situations. These situations could include (but are not limited to) internal promotions, changes to role, material 
changes to the business and exceptional company performance.

Performance metrics

None.

Fixed pay: Pension

Purpose and link 
to strategy

To remain competitive within the marketplace

Operation

 – Executive Directors may choose to participate in the defined contribution pension scheme or to receive a cash allowance 

in lieu of pension.

Opportunity

 – The pension contribution or cash payment is equal to the maximum employer contribution available to our UK 

employees under our Defined Contribution scheme (currently 10% of annual gross salary).

Performance metrics

None.

Fixed pay: Benefits

Purpose and link  
to strategy

To aid retention and remain competitive within the marketplace

Operation

 – Travel related benefits. This may include (but is not limited to) company car or cash allowance, fuel and access to a driver 

where appropriate.

 – Private medical, death and disability insurance and annual health checks.
 – In the event that we ask an individual to relocate we would offer them support in line with Vodafone’s relocation or 
international assignment policies. This may cover (but is not limited to) relocation, cost of living allowance, housing, 
home leave, education support, tax equalisation and advice.

 – Legal fees if appropriate.
 – Other benefits are also offered in line with the benefits offered to other employees, for example, our all-employee share 

plan, mobile phone discounts, maternity/paternity benefits, sick leave, paid holiday, etc.

Opportunity

 – Benefits will be provided in line with appropriate levels indicated by local market practice in the country of employment. 
 – We expect to maintain benefits at the current level but the value of benefit may fluctuate depending on, amongst other 

things, personal situation, insurance premiums and other external factors.

Performance metrics

None.

94

Vodafone Group Plc   

Annual Report 2022

Remuneration Policy (continued)

Strategic report

Governance

Financials

Other information

95

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Malus and clawback

In addition, the Remuneration Committee reviews the incentive plan results before any payments are made to executives or any shares vest and has 

full discretion to adjust the final payment or vesting downwards if they believe circumstances warrant it. In particular, the Committee has the discretion 

to use either malus or clawback as it sees appropriate. In the case of malus, the award may lapse wholly or in part, may vest to a lesser extent than it 

would otherwise have vested or vesting may be delayed. 

In the case of clawback, the Committee may recover bonus amounts that have been paid up to three years after the relevant payment date, or recover 

share awards that have vested up to five years after the relevant grant date. The key trigger events for the use of the clawback arrangements include 

material misstatement of performance, material miscalculation of performance condition outcomes, gross misconduct, and reputational damage. 

Subject to approval of this Remuneration Policy, these arrangements will be applicable to all bonus amounts paid, or share awards granted, following 

the 2020 AGM. The current clawback arrangements, which are set out in the Remuneration Policy approved by shareholders at the 2017 AGM, have 

been applicable to all bonus amounts paid, or share awards granted, since the 2017 AGM. 

The Remuneration Policy table

The table below summarises the main components of the reward package for Executive Directors.

Purpose and link 

To attract and retain the best talent

Fixed pay: Base salary

to strategy

Operation

Salaries are usually reviewed annually and fixed for 12 months commencing 1 July. Decision is influenced by:

 – level of skill, experience and scope of responsibilities of individual;

 – business performance, scarcity of talent, economic climate and market conditions;

 – increases elsewhere within the Group; and

 – external comparator groups (which are used for reference purposes only) made up of companies of similar size 

and complexity to Vodafone.

Opportunity

Average salary increases for existing Executive Committee members (including Executive Directors) will not normally 

exceed average increases for employees in other appropriate parts of the Group. Increases above this level may be made 

in specific situations. These situations could include (but are not limited to) internal promotions, changes to role, material 

changes to the business and exceptional company performance.

Performance metrics

None.

Fixed pay: Pension

Purpose and link 

To remain competitive within the marketplace

 – Executive Directors may choose to participate in the defined contribution pension scheme or to receive a cash allowance 

in lieu of pension.

Opportunity

 – The pension contribution or cash payment is equal to the maximum employer contribution available to our UK 

employees under our Defined Contribution scheme (currently 10% of annual gross salary).

Purpose and link  

To aid retention and remain competitive within the marketplace

 – Travel related benefits. This may include (but is not limited to) company car or cash allowance, fuel and access to a driver 

where appropriate.

 – Private medical, death and disability insurance and annual health checks.

 – In the event that we ask an individual to relocate we would offer them support in line with Vodafone’s relocation or 

international assignment policies. This may cover (but is not limited to) relocation, cost of living allowance, housing, 

home leave, education support, tax equalisation and advice.

 – Legal fees if appropriate.

 – Other benefits are also offered in line with the benefits offered to other employees, for example, our all-employee share 

plan, mobile phone discounts, maternity/paternity benefits, sick leave, paid holiday, etc.

Opportunity

 – Benefits will be provided in line with appropriate levels indicated by local market practice in the country of employment. 

 – We expect to maintain benefits at the current level but the value of benefit may fluctuate depending on, amongst other 

things, personal situation, insurance premiums and other external factors.

Performance metrics

None.

to strategy

Operation

to strategy

Operation

Performance metrics

None.

Fixed pay: Benefits

Annual bonus – Global Short-Term Incentive Plan (‘GSTIP’)

Purpose and link 
to strategy

To drive behaviour and communicate the key priorities for the year.

To motivate employees and incentivise delivery of performance over the one year operating cycle.

The financial metrics drive our growth strategies whilst also focusing on improving operating efficiencies. 
The strategic measures aim to ensure a great customer experience remains at the heart of what we do. 

Operation

 – Bonus levels and the appropriateness of measures and weightings are reviewed annually to ensure they continue to 

support our strategy.

 – Performance over the financial year is measured against stretching financial and non-financial performance targets set 

at the start of the financial year.

 – The annual bonus is usually paid in cash in June each year for performance over the previous year. A mandatory deferral 
of 25% of post-tax bonus earned into shares for two years will normally apply except where an executive has met or 
exceeded their share ownership requirement. 

Opportunity

 – Bonuses can range from 0–200% of base salary, with 100% paid for on-target performance. Maximum is only paid out for 

exceptional performance.

Performance metrics

 – Performance over each financial year is measured against stretching targets set at the beginning of the year.
 – The performance measures normally comprise a mix of financial and strategic measures. Financial measures may 

include (but are not limited to) profit, revenue and cash flow with a weighting of no less than 50%. Strategic measures 
may include (but are not limited to) customer appreciation KPIs such as churn, revenue market share, and NPS.

Long-term incentive – Global Long-Term Incentive Plan (‘GLTI’)

Purpose and link  
to strategy

Operation

To motivate and incentivise delivery of sustained performance over the long term.

To support and encourage greater shareholder alignment through a high level of personal share ownership.

The use of free cash flow as the principal performance measure ensures we apply prudent cash management 
and rigorous capital discipline to our investment decisions.

The use of TSR along with a performance period of not less than three years means that we are focused on the 
long-term interests of our shareholders.

 – Award levels and the framework for determining vesting are reviewed annually.
 – Long-term incentive awards consist of shares subject to performance conditions which are granted each year.
 – Awards will normally vest not less than three years after the respective award grant date based on Group performance 

against the performance metrics set out below. In exceptional circumstances, such as but not limited to where a delay to 
the grant date is required, the Committee may set a vesting period of less than three years, although awards will continue 
to be subject to a performance period of at least three years. 

 – All post-tax shares are subject to a mandatory two year holding from the date of vest prior to release.
 – Dividend equivalents are paid in cash after the vesting date.

Opportunity

 – Maximum long-term incentive face value at award of 500% of base salary for the Chief Executive and 450% for other 

Executive Directors.

 – Threshold long-term incentive face value at award is 20% of maximum opportunity. Minimum vesting is 0% of maximum 

opportunity. Awards vest on a straight-line basis between threshold and maximum.

 – The Committee has the discretion to reduce long-term incentive grant levels for Directors who have neither met their 

shareholding guideline nor increased their shareholding by 100% of salary during the year.
 – The awards that vest accrue cash dividend equivalents over the three year vesting period.
 – Awards vest to the extent performance conditions are satisfied. 

Performance metrics

 – Performance is measured against stretching targets set at the time of grant.
 – Vesting is determined based on the following measures: adjusted free cash flow as our operational performance 

measure, relative TSR against a peer group of companies as our external performance measure, ESG as a measure of our 
external impact and commitment to our purpose.

 – Weightings will be determined each year and will normally constitute 60% on adjusted free cash flow, 30% on relative 

total shareholder return, and 10% on ESG. The Committee will determine the actual weighting of an award prior to grant, 
taking into account all relevant information.

96

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Remuneration Policy (continued)

Notes to the Remuneration Policy table
Existing arrangements
We will honour existing awards, incentives, benefits and contractual arrangements made to individuals prior to their promotion to the Board and/
or prior to the approval and implementation of this policy. For the avoidance of doubt this includes payments in respect of any award granted under 
any previous Remuneration Policy. This will last until the existing incentives vest (or lapse) or the benefits or contractual arrangements no longer apply.

Long-term incentive (‘GLTI’)
When referring to our long-term incentive awards we use the financial year end in which the award was made. For example, the “2020 award” 
was made in the financial year ending 31 March 2020. The awards are usually made in the first half of the financial year.

The extent to which awards vest depends on three performance conditions:

 – underlying operational performance as measured by adjusted free cash flow; 
 – relative Total Shareholder Return (‘TSR’) against a peer group median; and
 – performance against our Environmental, Social, and Governance (‘ESG’) targets.

Adjusted free cash flow
The free cash flow performance is based on the cumulative adjusted free cash flow figure over the performance period. The detailed targets and 
the definition of adjusted free cash flow are determined each year as appropriate. The target adjusted free cash flow level is set by reference to 
our long-range plan and market expectations. We consider the targets to be critical to the Company’s long-term success and its ability to maximise 
shareholder value, and to be in line with the strategic goals of the Company. The Remuneration Committee sets these targets to be sufficiently 
demanding with significant stretch where only outstanding performance will be rewarded with a maximum payout.

The cumulative adjusted free cash flow vesting levels as a percentage of the award subject to this performance element are shown in the table below 
(with linear interpolation between points):

Performance
Below threshold
Threshold
Maximum

Vesting percentage 
(% of FCF element) 
0%
20%
100%

TSR outperformance of a peer group median
We have a limited number of appropriate peers and this makes the measurement of a relative ranking system volatile. As such, the outperformance of 
the median of a peer group is felt to be the most appropriate TSR measure. The peer group for the performance condition is reviewed each year and 
amended as appropriate.

The TSR vesting levels as a percentage of the award subject to this performance element are shown in the table below (with linear interpolation 
between points):

Below median
Median
Percentage outperformance of the peer group median equivalent to 80th percentile

Vesting percentage 
(% of TSR element)
0%
20%
100%

In order to determine the percentages for the equivalent outperformance levels above median, the Remuneration Committee seeks independent 
external advice.

ESG performance
Our ESG targets will be set on an annual basis (as per the approach for our other performance measures), and will be aligned to our externally 
communicated ambitions in this area. Where performance is below the agreed ambition, the Committee will use its discretion to assess vesting 
based on performance against the stated ambition and any other relevant information.

Remuneration policy for other employees
While our remuneration policy follows the same fundamental principles across the Group, packages offered to employees reflect differences in 
market practice in the different countries, role and seniority.

For example, the remuneration package elements for our Executive Committee are essentially the same as for the Executive Directors with 
some minor differences, for example smaller levels of share awards and local variances where appropriate. The remuneration for the next level 
of management, our senior leadership team, again follows the same principles with local and individual performance aspects in the annual bonus 
targets and performance share awards. They also receive lower levels of share awards which are partly delivered in conditional share awards without 
performance conditions.

96

Vodafone Group Plc   

Annual Report 2022

Remuneration Policy (continued)

Strategic report

Governance

Financials

Other information

97

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Estimates of total future potential remuneration from 2021 pay packages
The tables below provide estimates of the potential future remuneration for each of the Executive Directors based on the remuneration opportunity 
to be granted in the 2021 financial year. Potential outcomes based on different performance scenarios are provided for each Executive Director.

The assumptions underlying each scenario are described below1.

Fixed

Consists of base salary, benefits and pension.
Base salary is at 1 July 2020.
Benefits are valued using the figures in the total remuneration for the 2020 financial year table on page 109 (of the 2020 report).
Pensions are valued by applying cash allowance rate of 10% of base salary at 1 July 2020.

Base
(£’000)
1,050
700

Benefits
(£’000)
42
22

Pension
(£’000)
105
70

Total fixed
(£’000)
1,197
792

Chief Executive 
Chief Financial Officer
Based on what a Director would receive if performance was in line with plan.
The opportunity for the annual bonus (‘GSTIP’) is 100% of base salary under this scenario.
The opportunity for the long-term incentive (‘GLTI’) reflects assumed achievement mid-way between threshold and 
maximum performance.
The maximum award opportunity for the GSTIP is 200% of base salary.
The maximum GLTI opportunity reflects full vesting based on the maximum award levels set out in this Remuneration Policy  
(i.e. 500% of base salary for the Chief Executive and 450% of base salary for the Chief Financial Officer). 
Long-term incentives consist of share awards only which are measured at face value i.e. no assumption for cash dividend 
equivalents payable.

Mid-point

Maximum

All scenarios

Nick Read Chief Executive

£’000

Margherita Della Valle Chief Financial Officer

£’000

£5,397
£5,397
58%58%

20%20%
22%22%
Mid-point

£1,197
£1,197

Fixed

£8,547
£8,547
61%61%

25%25%

14%14%
Maximum

£11,172
£11,172
70%70%

19%19%

11%11%
Maximum
(assuming 50%
share price growth)

£3,382
£3,382

56%56%

21%21%
23%23%
Mid-point

£792£792

Fixed

£5,342
£5,342

59%59%

26%26%

15%15%
Maximum

£6,917
£6,917
68%68%

20%20%

12%12%
Maximum
(assuming 50%
share price growth)

Salary, Benefits, and Pension

Annual Bonus

Long-Term Incentive

Salary, Benefits, and Pension

Annual Bonus

Long-Term Incentive

Note:
1. 

In line with UK reporting requirements, the fourth bar in each chart reflects the same assumptions as per the Maximum scenario but with an assumed share price increase of 50% (which subsequently 
increases the hypothetical value of the long-term incentive under this scenario by the same percentage).

Recruitment remuneration
Our approach to recruitment remuneration is to pay no more than is necessary and appropriate to attract the right talent to the role. 

The Remuneration Policy table (pages 103 and 104) sets out the various components which would be considered for inclusion in the remuneration 
package for the appointment of an Executive Director. Any new Director’s remuneration package would include the same elements, and be subject to 
the same constraints, as those of the existing Directors performing similar roles. This means a potential maximum bonus opportunity of 200% of base 
salary and long-term incentive maximum face value of opportunity at award of 500% of base salary.

When considering the remuneration arrangements of individuals recruited from external roles to the Board, we will take into account the remuneration 
package of that individual in their prior role. We only provide additional compensation to individuals for awards foregone. If necessary we will seek to 
replicate, as far as practicable, the level and timing of such remuneration, taking into account also any remaining performance requirements applying 
to it. This will be achieved by granting awards of cash or shares that vest over a timeframe similar to those forfeited and if appropriate based on 
performance conditions. A commensurate reduction in quantum will be applied where it is determined that the new awards are either not subject 
to performance conditions or subject to performance conditions that are not as stretching as those of the awards forfeited.

Service contracts of Executive Directors
Executive Directors contracts have rolling terms and are terminable on no more than 12 months’ notice.

The key elements of the service contract for executives relate to remuneration, payments on loss of office (see below), and restrictions during active 
employment (and for 12 months thereafter). These restrictions include non-competition, non-solicitation of customers and employees etc.

Notes to the Remuneration Policy table

Existing arrangements

We will honour existing awards, incentives, benefits and contractual arrangements made to individuals prior to their promotion to the Board and/

or prior to the approval and implementation of this policy. For the avoidance of doubt this includes payments in respect of any award granted under 

any previous Remuneration Policy. This will last until the existing incentives vest (or lapse) or the benefits or contractual arrangements no longer apply.

Long-term incentive (‘GLTI’)

When referring to our long-term incentive awards we use the financial year end in which the award was made. For example, the “2020 award” 

was made in the financial year ending 31 March 2020. The awards are usually made in the first half of the financial year.

The extent to which awards vest depends on three performance conditions:

 – underlying operational performance as measured by adjusted free cash flow; 

 – relative Total Shareholder Return (‘TSR’) against a peer group median; and

 – performance against our Environmental, Social, and Governance (‘ESG’) targets.

Adjusted free cash flow

The free cash flow performance is based on the cumulative adjusted free cash flow figure over the performance period. The detailed targets and 

the definition of adjusted free cash flow are determined each year as appropriate. The target adjusted free cash flow level is set by reference to 

our long-range plan and market expectations. We consider the targets to be critical to the Company’s long-term success and its ability to maximise 

shareholder value, and to be in line with the strategic goals of the Company. The Remuneration Committee sets these targets to be sufficiently 

demanding with significant stretch where only outstanding performance will be rewarded with a maximum payout.

The cumulative adjusted free cash flow vesting levels as a percentage of the award subject to this performance element are shown in the table below 

(with linear interpolation between points):

Vesting percentage 

(% of FCF element) 

0%

20%

100%

Vesting percentage 

(% of TSR element)

0%

20%

100%

Performance

Below threshold

Threshold

Maximum

amended as appropriate.

between points):

Below median

Median

external advice.

ESG performance

TSR outperformance of a peer group median

We have a limited number of appropriate peers and this makes the measurement of a relative ranking system volatile. As such, the outperformance of 

the median of a peer group is felt to be the most appropriate TSR measure. The peer group for the performance condition is reviewed each year and 

The TSR vesting levels as a percentage of the award subject to this performance element are shown in the table below (with linear interpolation 

Percentage outperformance of the peer group median equivalent to 80th percentile

In order to determine the percentages for the equivalent outperformance levels above median, the Remuneration Committee seeks independent 

Our ESG targets will be set on an annual basis (as per the approach for our other performance measures), and will be aligned to our externally 

communicated ambitions in this area. Where performance is below the agreed ambition, the Committee will use its discretion to assess vesting 

based on performance against the stated ambition and any other relevant information.

Remuneration policy for other employees

market practice in the different countries, role and seniority.

While our remuneration policy follows the same fundamental principles across the Group, packages offered to employees reflect differences in 

For example, the remuneration package elements for our Executive Committee are essentially the same as for the Executive Directors with 

some minor differences, for example smaller levels of share awards and local variances where appropriate. The remuneration for the next level 

of management, our senior leadership team, again follows the same principles with local and individual performance aspects in the annual bonus 

targets and performance share awards. They also receive lower levels of share awards which are partly delivered in conditional share awards without 

performance conditions.

98

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Remuneration Policy (continued)

Treatment of corporate events
All of the Company’s share plans contain provisions relating to a change of control. Outstanding awards and options would normally vest and become 
exercisable on a change of control to the extent that any performance condition has been satisfied and pro-rated to reflect the acceleration of vesting, 
unless the Committee determines otherwise. 

In the event of a demerger, distribution (other than an ordinary dividend) or other transaction which would affect the current or future value of any 
award, the Committee may allow awards to vest on the same basis as for a change of control described above. Alternatively, an adjustment may be 
made to the number of shares if considered appropriate.

Payments for departing Executive Directors
In the table below we summarise the key elements of our policy on payment for loss of office. We will of course, always comply both with the relevant 
plan rules and local employment legislation.

Provision 

Policy

Notice period and 
compensation for 
loss of office in 
service contracts

Treatment of annual 
bonus (‘GSTIP’) on 
termination under 
plan rules

Treatment of unvested 
long-term incentive 
awards (‘GLTI’) 
on termination 
under plan rules

 – 12 months’ notice from the Company to the Executive Director.
 – Up to 12 months’ base salary (in line with the notice period). Notice period payments will either be made as normal 

(if the executive continues to work during the notice period or is on gardening leave) or they will be made as monthly 
payments in lieu of notice (subject to mitigation if alternative employment is obtained).

 – The annual bonus will be pro-rated for the period of service during the financial year and will reflect the extent to which 

Company performance has been achieved.

 – The Remuneration Committee has discretion to reduce the entitlement to an annual bonus to reflect the individual’s 

performance and the circumstances of the termination.

 – An Executive Director’s award will vest in accordance with the terms of the plan and satisfaction of performance 

conditions measured at the normal completion of the performance period, with the award pro-rated for the proportion 
of the vesting period that had elapsed at the date of cessation of employment.

 – The Remuneration Committee has discretion to vary the level of vesting as deemed appropriate, and in particular to 
determine that awards should not vest for reasons which may include, at their absolute discretion, departure in case 
of poor performance, departure without the agreement of the Board, or detrimental competitive activity.

Pension and benefits

 – Generally pension and benefit provisions will continue to apply until the termination date.
 – Where appropriate other benefits may be receivable, such as (but not limited to) payments in lieu of accrued holiday 

and legal fees or tax advice costs in relation to the termination.

 – Benefits of relative small value may continue after termination where appropriate, such as (but not limited to) mobile 

phone provision.

In exceptional circumstances, an arrangement may be established specifically to facilitate the exit of a particular individual albeit that any such 
arrangement would be made within the context of minimising the cost to the Group. We will only take such a course of action in exceptional 
circumstances and where it is considered to be in the best interests of shareholders.

Chairman and Non-Executive Directors’ remuneration
Our policy is for the Chairman to review the remuneration of Non-Executive Directors annually following consultation with the Remuneration 
Committee Chairman. Fees for the Chairman are set by the Remuneration Committee.

Element

Policy

Fees

 – We aim to pay competitively for the role including consideration of the time commitment required. We benchmark the fees against 
an appropriate external comparator group. We pay a fee to our Chairman which includes fees for chairmanship of any committees. 
We pay a fee to each of our other Non-Executive Directors and they receive an additional fee if they chair a committee and/or 
hold the position of Senior Independent Director. Non-executive fee levels are set within the maximum level as approved by 
shareholders as part of our Articles of Association. We review the structure of fees from time to time and may, as appropriate, make 
changes to the manner in which total fees are structured, including but not limited to any additional chair or membership fees.

Allowances

 – Under a legacy arrangement, an allowance is payable each time certain non-Europe-based Non-Executive Directors are required 

to travel to attend Board and committee meetings to reflect the additional time commitment involved. 

Incentives

 – Non-Executive Directors do not participate in any incentive plans. 

Benefits

 – Non-Executive Directors do not participate in any benefit plans. The Company does not provide any contribution to their 
pension arrangements. The Chairman is entitled to the use of a car and a driver whenever and wherever he is providing 
his services to or representing the Company. We have been advised that for Non-Executive Directors, certain travel and 
accommodation expenses in relation to attending Board meetings should be treated as a taxable benefit therefore we also 
cover the tax liability for these expenses.

Non-Executive Director letters of appointment
Non-Executive Directors are engaged on letters of appointment that set out their duties and responsibilities. The appointment of Non-Executive 
Directors may be terminated without compensation. Non-Executive Directors are generally not expected to serve for a period exceeding nine years. 
For further information refer to the Nominations and Governance Committee section of the Annual Report.

98

Vodafone Group Plc   

Annual Report 2022

Remuneration Policy (continued)

Strategic report

Governance

Financials

Other information

99

Vodafone Group Plc   
Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration

Treatment of corporate events

unless the Committee determines otherwise. 

All of the Company’s share plans contain provisions relating to a change of control. Outstanding awards and options would normally vest and become 

exercisable on a change of control to the extent that any performance condition has been satisfied and pro-rated to reflect the acceleration of vesting, 

In the event of a demerger, distribution (other than an ordinary dividend) or other transaction which would affect the current or future value of any 

award, the Committee may allow awards to vest on the same basis as for a change of control described above. Alternatively, an adjustment may be 

made to the number of shares if considered appropriate.

Payments for departing Executive Directors

plan rules and local employment legislation.

Provision 

Policy

In the table below we summarise the key elements of our policy on payment for loss of office. We will of course, always comply both with the relevant 

Notice period and 

compensation for 

loss of office in 

service contracts

bonus (‘GSTIP’) on 

termination under 

plan rules

awards (‘GLTI’) 

on termination 

under plan rules

 – 12 months’ notice from the Company to the Executive Director.

 – Up to 12 months’ base salary (in line with the notice period). Notice period payments will either be made as normal 

(if the executive continues to work during the notice period or is on gardening leave) or they will be made as monthly 

payments in lieu of notice (subject to mitigation if alternative employment is obtained).

Treatment of annual 

 – The annual bonus will be pro-rated for the period of service during the financial year and will reflect the extent to which 

Company performance has been achieved.

 – The Remuneration Committee has discretion to reduce the entitlement to an annual bonus to reflect the individual’s 

performance and the circumstances of the termination.

Treatment of unvested 

 – An Executive Director’s award will vest in accordance with the terms of the plan and satisfaction of performance 

long-term incentive 

conditions measured at the normal completion of the performance period, with the award pro-rated for the proportion 

of the vesting period that had elapsed at the date of cessation of employment.

 – The Remuneration Committee has discretion to vary the level of vesting as deemed appropriate, and in particular to 

determine that awards should not vest for reasons which may include, at their absolute discretion, departure in case 

of poor performance, departure without the agreement of the Board, or detrimental competitive activity.

Pension and benefits

 – Generally pension and benefit provisions will continue to apply until the termination date.

 – Where appropriate other benefits may be receivable, such as (but not limited to) payments in lieu of accrued holiday 

and legal fees or tax advice costs in relation to the termination.

 – Benefits of relative small value may continue after termination where appropriate, such as (but not limited to) mobile 

phone provision.

In exceptional circumstances, an arrangement may be established specifically to facilitate the exit of a particular individual albeit that any such 

arrangement would be made within the context of minimising the cost to the Group. We will only take such a course of action in exceptional 

circumstances and where it is considered to be in the best interests of shareholders.

Chairman and Non-Executive Directors’ remuneration

Our policy is for the Chairman to review the remuneration of Non-Executive Directors annually following consultation with the Remuneration 

Committee Chairman. Fees for the Chairman are set by the Remuneration Committee.

Element

Policy

Fees

 – We aim to pay competitively for the role including consideration of the time commitment required. We benchmark the fees against 

an appropriate external comparator group. We pay a fee to our Chairman which includes fees for chairmanship of any committees. 

We pay a fee to each of our other Non-Executive Directors and they receive an additional fee if they chair a committee and/or 

hold the position of Senior Independent Director. Non-executive fee levels are set within the maximum level as approved by 

shareholders as part of our Articles of Association. We review the structure of fees from time to time and may, as appropriate, make 

changes to the manner in which total fees are structured, including but not limited to any additional chair or membership fees.

Allowances

 – Under a legacy arrangement, an allowance is payable each time certain non-Europe-based Non-Executive Directors are required 

to travel to attend Board and committee meetings to reflect the additional time commitment involved. 

Incentives

 – Non-Executive Directors do not participate in any incentive plans. 

Benefits

 – Non-Executive Directors do not participate in any benefit plans. The Company does not provide any contribution to their 

pension arrangements. The Chairman is entitled to the use of a car and a driver whenever and wherever he is providing 

his services to or representing the Company. We have been advised that for Non-Executive Directors, certain travel and 

accommodation expenses in relation to attending Board meetings should be treated as a taxable benefit therefore we also 

cover the tax liability for these expenses.

Non-Executive Director letters of appointment

Non-Executive Directors are engaged on letters of appointment that set out their duties and responsibilities. The appointment of Non-Executive 

Directors may be terminated without compensation. Non-Executive Directors are generally not expected to serve for a period exceeding nine years. 

For further information refer to the Nominations and Governance Committee section of the Annual Report.

Remuneration Committee
In this section we give details of the composition of the Remuneration Committee and activities undertaken during the 2022 financial year. 
The Committee’s function is to exercise independent judgement and consists only of the following independent Non-Executive Directors:

Chairman: Valerie Gooding  
Committee members: Michel Demaré and Dame Clara Furse 

The Committee regularly consults with Nick Read, the Chief Executive, and Leanne Wood, the Chief Human Resources Officer, on various matters relating 
to the appropriateness of awards for Executive Directors and senior executives, though they are not present when their own compensation is discussed. 
In addition, James Ludlow, the Group Reward and Policy Director, provides a perspective on information provided to the Committee, and requests 
information and analysis from external advisers as required. Rosemary Martin, the Group General Counsel and Company Secretary, advises the Committee 
on corporate governance guidelines and is Secretary to the Committee.

External advisers
The Remuneration Committee seeks and considers advice from independent remuneration advisers where appropriate. The appointed advisers, WTW, 
were selected following a thorough process led by the Chairman of the Remuneration Committee at the time and were appointed by the Committee 
in 2007. The Chairman of the Remuneration Committee has direct access to the advisers as and when required, and the Committee determines the 
protocols by which the advisers interact with management in support of the Committee. The advice and recommendations of the external advisers 
are used as a guide, but do not serve as a substitute for thorough consideration of the issues by each Committee member. Advisers attend Committee 
meetings occasionally, as and when required by the Committee.

WTW is a member of the Remuneration Consultants’ Group and, as such, voluntarily operates under the Remuneration Consultants’ Group Code of 
Conduct in relation to executive remuneration consulting in the UK. This is based upon principles of transparency, integrity, objectivity, competence, due 
care and confidentiality by executive remuneration consultants. WTW has confirmed that it adheres to that Code of Conduct throughout the year for all 
remuneration services provided to Vodafone and therefore the Committee is satisfied that it is independent and objective. The Remuneration Consultants’ 
Group Code of Conduct is available at remunerationconsultantsgroup.com.

Adviser
WTW 

Appointed by 
Remuneration 
Committee  
in 2007

Services provided to the Committee
Advice on market practice; governance; 
provision of market data on executive 
reward; reward consultancy; and 
performance analysis.

Fees for services provided 
to the Committee 
£’0001
£195

Other services provided to the Company
Reward and benefits consultancy; 
provision of benchmark data; outsourced 
pension administration; and insurance 
consultancy services.

Note:
1.  Fees are determined on a time spent basis.

2020 Annual General Meeting – Remuneration Policy voting results
At the 2020 Annual General Meeting there was a binding vote on our Remuneration Policy. Details of the voting outcomes are provided in the table below.

Remuneration Policy

Votes for
17,195,227,349

%
96.41

Votes against
639,935,461

%
3.59

Total votes
17,835,162,810

Withheld
185,334,870

2021 Annual General Meeting – Remuneration Report voting results
At the 2021 Annual General Meeting there was an advisory vote on our Remuneration Report. Details of the voting outcomes are provided in the 
table below.

Remuneration Report

Votes for
16,729,088,541

%
97.65

Votes against
402,218,134

%
2.35

Total votes
17,131,306,675

Withheld
25,262,861

Meetings
The Remuneration Committee had five formal meetings during the year. In addition, informal conference calls can also take place. Meeting attendance 
can be found on page 68. The principal agenda items at the formal meetings were as follows:

Meeting 

May 2021

Agenda items

 – 2021 annual bonus achievement and 2022 targets/ranges
 – 2019 long-term incentive award vesting and 2022 targets/ranges

 – External market update 
 – 2021 Directors’ Remuneration Report

July 2021

 – 2021 AGM update

November 2021

 – External market update

January 2022

March 2022

 – 2023 short-term incentive structure
 – Share plan update

 – Risk assessment of incentive plans
 – Remuneration arrangements across Vodafone
 – Committee’s terms of reference

 – Share plan update

 – Share plan update

 – External market update
 – Gender Pay Gap reporting

 – Chairman and Non-Executive Director fee levels
 – 2023 reward packages for the Executive Committee
 – 2022 Directors’ Remuneration Report

100 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

2022 remuneration
In this section we summarise the pay packages awarded to our Executive Directors for performance in the 2022 financial year versus 2021. Specifically we 
have provided a table that shows all remuneration that was earned by each individual during the year and computed a single total remuneration figure for 
the year. The value of the annual bonus (‘GSTIP’) reflects what was earned in respect of the year but will be paid out in cash in the following year. Similarly 
the value of the long-term incentive (‘GLTI’) reflects the share awards which will vest in June 2022 as a result of the performance through the three-year 
period ended at the completion of our financial year on 31 March 2022.

Consideration of the use of discretion
The Remuneration Committee reviews all incentive awards prior to payment and uses judgement to ensure that the final assessments of performance are 
fair and appropriate. If circumstances warrant it, the Committee may adjust the final payment or vesting.

The Committee reviewed incentive outcomes at the May 2022 meeting and considered the appropriateness of outcomes in light of wider financial and 
business performance across the relevant measurement periods for both the short-term and long-term incentive plans. Outcomes were reviewed against 
the wider employee experience during the periods under review with the Committee noting that global employee pay reviews, including the delivery of 
performance-related pay, had been undertaken throughout the COVID-19 pandemic and was also scheduled for later in 2022. As such it was agreed that 
the outcomes were appropriate and that no adjustments were required to either the short-term or long-term incentive outcomes this year.

Total remuneration for the 2022 financial year (audited)

Salary/fees
Taxable benefits1
Annual bonus: GSTIP (see below for further detail)
Total long-term incentive: 
GLTI awards 2,3 
GLTI dividends 4
Pension/cash in lieu of pension
Other5
Total
Total Fixed Remuneration 
Total Variable Remuneration

2022 
£’000
1,050
42
1,452
1,521
1,285
236
105
1
4,171
1,198
2,973

Nick Read

2021 
£’000
1,050
32
1,301
1,062
888
174
105
1
3,551
1,188
 2,363

2022 
£’000
700
22
968
926
782
144
70
–
2,686
792
1,894

Margherita Della Valle

2021
£’000
700
21
867
646
540
 106 
70
–
2,304
791
1,513

Notes: 
1.  Taxable benefits include amounts in respect of: – Private healthcare (2022: Nick Read £2,189, Margherita Della Valle £2,153; 2021: Nick Read £2,683, Margherita Della Valle £2,153); 

– Cash car allowance £19,200 p.a.; and 
– Travel (2022: Nick Read £20,626, Margherita Della Valle £1,141; 2021: Nick Read £10,114, Margherita Della Valle £nil).

2.  The share price used for the 2021 value, as set out in note 3 below, is lower than the award grant price. As such, no amount of the value shown in the 2021 column is attributable to share price 

appreciation during the performance or vesting periods. The grant price of the award which vests on 26 June 2022 was 124.24 pence whilst the value in the 2022 column is calculated using the 
average closing share price over the last quarter of the 2022 financial year of 126.61 pence. Therefore the values attributable to share price appreciation in respect of the 2020 GLTI vest for Nick Read 
and Margherita Della Valle are £24k and £15k respectively.

3.  The value shown in the 2021 column is the award which vested on 26 June 2021 in respect of Nick Read and Margherita Della Valle, and is valued using the execution share price on 26 June 2021 

of 120.98 pence. The value shown in the 2022 column is the award which vests on 26 June 2022 and is valued using an average closing share price over the last quarter of the 2022 financial year of 
126.61 pence.

4.  Nick Read and Margherita Della Valle receive a cash award equivalent in value to the dividends that would have been paid during the vesting period on any shares that vest. The dividend value shown 

in 2022 relates to awards vesting on 26 June 2022. 

5.  Reflects the value of the SAYE benefit which is calculated as £375 x 12 months x 20% to reflect the discount applied based on savings made during the year.

2022 annual bonus (‘GSTIP’) payout (audited)
In the table below we disclose our achievement against each of the performance measures and targets in our annual bonus (‘GSTIP’) and the resulting 
total annual bonus payout level for the year ended 31 March 2022 of 69.2% of maximum. This is applied to the maximum bonus level of 200% of base 
salary for each executive. Commentary on our performance against each measure is provided on the next page.

Performance measure
Service revenue
Adjusted EBIT
Adjusted free cash flow
Customer appreciation KPIs 
Total annual bonus payout level

Payout at 
maximum 
performance
(% of salary)
50.0% 
50.0%
50.0%
50.0%
200.0%

Actual payout
(% of salary)
35.5% 
34.9% 
39.9% 
28.0% 
138.3%

Actual payout
 (% of overall 
bonus 
maximum)
17.8% 
17.4% 
20.0% 
14.0% 
69.2%

Threshold 
performance 
level 
€bn
35.5
4.3
4.0

Target 
performance  
level
€bn
36.6
5.1
4.5

Maximum 
Actual
performance 
performance
level1
level 
€bn
€bn
37.1
37.7
5.4
5.8
4.8
5.0
See overleaf for further details

Note:
These figures are adjusted for the impact of M&A, foreign exchange movements and any changes in accounting treatment.

100 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

101 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

2022 remuneration

In this section we summarise the pay packages awarded to our Executive Directors for performance in the 2022 financial year versus 2021. Specifically we 

have provided a table that shows all remuneration that was earned by each individual during the year and computed a single total remuneration figure for 

the year. The value of the annual bonus (‘GSTIP’) reflects what was earned in respect of the year but will be paid out in cash in the following year. Similarly 

the value of the long-term incentive (‘GLTI’) reflects the share awards which will vest in June 2022 as a result of the performance through the three-year 

period ended at the completion of our financial year on 31 March 2022.

Consideration of the use of discretion

The Remuneration Committee reviews all incentive awards prior to payment and uses judgement to ensure that the final assessments of performance are 

fair and appropriate. If circumstances warrant it, the Committee may adjust the final payment or vesting.

The Committee reviewed incentive outcomes at the May 2022 meeting and considered the appropriateness of outcomes in light of wider financial and 

business performance across the relevant measurement periods for both the short-term and long-term incentive plans. Outcomes were reviewed against 

the wider employee experience during the periods under review with the Committee noting that global employee pay reviews, including the delivery of 

performance-related pay, had been undertaken throughout the COVID-19 pandemic and was also scheduled for later in 2022. As such it was agreed that 

the outcomes were appropriate and that no adjustments were required to either the short-term or long-term incentive outcomes this year.

Total remuneration for the 2022 financial year (audited)

Annual bonus: GSTIP (see below for further detail)

Salary/fees

Taxable benefits1

Total long-term incentive: 

GLTI awards 2,3 

GLTI dividends 4

Pension/cash in lieu of pension

Other5

Total

Notes: 

Total Fixed Remuneration 

Total Variable Remuneration

2022 

£’000

1,050

42

1,452

1,521

1,285

236

105

1

4,171

1,198

2,973

Nick Read

2021 

£’000

1,050

32

1,301

1,062

888

174

105

1

3,551

1,188

 2,363

2022 

£’000

700

22

968

926

782

144

70

–

2,686

792

1,894

Margherita Della Valle

2021

£’000

700

21

867

646

540

 106 

70

–

2,304

791

1,513

1.  Taxable benefits include amounts in respect of: – Private healthcare (2022: Nick Read £2,189, Margherita Della Valle £2,153; 2021: Nick Read £2,683, Margherita Della Valle £2,153); 

– Cash car allowance £19,200 p.a.; and 

– Travel (2022: Nick Read £20,626, Margherita Della Valle £1,141; 2021: Nick Read £10,114, Margherita Della Valle £nil).

2.  The share price used for the 2021 value, as set out in note 3 below, is lower than the award grant price. As such, no amount of the value shown in the 2021 column is attributable to share price 

appreciation during the performance or vesting periods. The grant price of the award which vests on 26 June 2022 was 124.24 pence whilst the value in the 2022 column is calculated using the 

average closing share price over the last quarter of the 2022 financial year of 126.61 pence. Therefore the values attributable to share price appreciation in respect of the 2020 GLTI vest for Nick Read 

and Margherita Della Valle are £24k and £15k respectively.

3.  The value shown in the 2021 column is the award which vested on 26 June 2021 in respect of Nick Read and Margherita Della Valle, and is valued using the execution share price on 26 June 2021 

of 120.98 pence. The value shown in the 2022 column is the award which vests on 26 June 2022 and is valued using an average closing share price over the last quarter of the 2022 financial year of 

4.  Nick Read and Margherita Della Valle receive a cash award equivalent in value to the dividends that would have been paid during the vesting period on any shares that vest. The dividend value shown 

126.61 pence.

in 2022 relates to awards vesting on 26 June 2022. 

5.  Reflects the value of the SAYE benefit which is calculated as £375 x 12 months x 20% to reflect the discount applied based on savings made during the year.

2022 annual bonus (‘GSTIP’) payout (audited)

In the table below we disclose our achievement against each of the performance measures and targets in our annual bonus (‘GSTIP’) and the resulting 

total annual bonus payout level for the year ended 31 March 2022 of 69.2% of maximum. This is applied to the maximum bonus level of 200% of base 

salary for each executive. Commentary on our performance against each measure is provided on the next page.

Performance measure

Service revenue

Adjusted EBIT

Adjusted free cash flow

Customer appreciation KPIs 

Total annual bonus payout level

Note:

These figures are adjusted for the impact of M&A, foreign exchange movements and any changes in accounting treatment.

performance

(% of salary)

Actual payout

(% of salary)

Payout at 

maximum 

50.0% 

50.0%

50.0%

50.0%

Actual payout

 (% of overall 

bonus 

maximum)

17.8% 

17.4% 

20.0% 

14.0% 

69.2%

35.5% 

34.9% 

39.9% 

28.0% 

200.0%

138.3%

Threshold 

Target 

Maximum 

performance 

performance  

performance 

performance

level 

€bn

35.5

4.3

4.0

level

€bn

36.6

5.1

4.5

level 

€bn

37.7

5.8

5.0

See overleaf for further details

Actual

level1

€bn

37.1

5.4

4.8

Financial metrics
As set out in the table above, service revenue, free cash flow and EBIT finished above the midpoints of the respective target ranges reflecting strong 
performance in markets such as South Africa, Egypt, Turkey and Portugal. 

Customer appreciation KPIs
An assessment of performance under the customer appreciation KPIs measure was conducted on a market by market basis. Each market was assessed 
against a number of different metrics which included:

 – Churn – defined as total gross customer disconnections in the period divided by the average total customers in the period.
 – Revenue market share – based on our total service revenue and that of our competitors in the markets we operate in.
 – Net Promoter Score (‘NPS’) for both Consumer and Vodafone Business – defined as the extent to which our customers would recommend us.

All measures utilise data from our local markets which is collected and validated for quality and consistency by independent third-party agencies where 
possible. Further details on our performance against each key metric is set out below.

Despite a backdrop of regulatory changes and intense competition, the business recorded good overall churn results with a year-on-year reduction in 
mobile churn reflecting strong performance in Turkey, Italy, and the UK, despite less favourable performance in Germany and Spain. Aggressive market 
conditions saw more pressure on our fixed churn results, particularly in Spain and Italy, albeit with overall results remaining relatively stable and a number 
of markets, including Germany and the UK delivering positive performance. 

Revenue market share improved in our four largest European markets with the gap to the local leader also reducing in these markets, with the exception 
of Germany where our overall position remained broadly unchanged. Elsewhere our market position remained broadly stable with a number of markets 
including South Africa gaining market share and/or reducing the gap to the leader.

Consumer NPS performance during the year saw us holding market leader or co-leader positions in several markets. Particularly strong performance was 
recorded in Italy as well as Portugal and Ireland with generally good performance recorded elsewhere including in the UK and Turkey which retained their 
second place position. Overall consumer NPS performance was offset by slightly weaker performance in Germany and Spain. 

Business NPS performance remained strong during the year and we continue to hold market leader or co-leader positions in the majority of our markets 
including the UK, Italy, Spain and South Africa. In the UK we regained co-leadership position, having lost the position last year due to competitive 
conditions. In Germany and Turkey, we retained second place and continue to reduce the gap to our competitors.

It is within this context that overall performance against our customer appreciation KPIs metrics during the year was judged to be above the midpoint 
of the target range. The aggregated performance for the Group is calculated on a revenue-weighted average to give an overall achievement. The overall 
Group achievement for the year was 56.1% which reflects good consistent performance across a number of our largest markets including in particular the 
UK, Italy, and South Africa.

Overall outcome

2022 annual bonus (‘GSTIP’) amounts
Nick Read
Margherita Della Valle

Base salary
£’000
1,050
700

Maximum bonus
% of base salary
200%
200%

2022 payout
% of maximum
69.2%
69.2%

Actual payment  
£’000
1,452
968

Long-term incentive (‘GLTI’) award vesting in June 2022 (audited)
Vesting outcome
The 2020 long-term incentive (‘GLTI’) awards which were made to executives in June 2019 will vest at 26.1% of maximum in June 2022. The performance 
conditions for the three-year period ending in the 2022 financial year are as follows:

Adjusted FCF performance – 2/3 of total award (€bn)
Below threshold 
Threshold 
Maximum 

<15.85
15.85
19.55

TSR outperformance – 1/3 of total award
Below threshold
Threshold
Maximum

Below median
Median
8.50% p.a.

TSR peer group
BT Group
Deutsche Telekom
Liberty Global
MTN

Orange
Royal KPN
Telecom Italia
Telefónica

102 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

The adjusted free cash flow for the three-year period ended on 
31 March 2022 was €16.8 billion and equates to vesting under 
the FCF element of 29.2% of maximum. 

The chart to the right shows that our TSR performance over  
the three-year period ended on 31 March 2022 was above the 
median of our comparator group and equates to vesting under 
the TSR element of 20% of maximum.

When the weighting of each condition is applied to the respective 
performance outcomes, this results in a calculated payout of 26.1% 
of overall maximum.

The vesting impact of this outcome when applied to the number 
of shares granted is set out in the table below.

2020 GLTI award: TSR performance

Growth in the value of a hypothetical US$100 holding 
over the performance period, six month averaging

140
130
120
110
100
90
80
70

100

107

103

94

104

96

99

97

83

87

85

75

121

104

98

125

99

98

04/19

09/19

03/20

09/20

03/21

09/21

03/22

Vodafone Group

Median of peer group

Outperformance of 
median 8.5% p.a.

2020 GLTI share awards subject to performance conditions vesting in June 2022

Nick Read
Margherita Della Valle

Maximum  
number  
of shares

Adjusted free cash 
flow performance 
payout 
% of maximum 

Relative TSR 
performance payout  
% of maximum

Weighted 
performance payout 
% of maximum

3,887,636
2,366,387

29.2%
29.2%

20.0%
20.0%

26.1%
26.1%

Number of  
shares vesting

1,014,672
617,627

Value of
shares vesting
(’000)

£1,285
£782

Specified procedures are performed by our internal audit team over the adjusted free cash flow to assist with the Committee’s assessment of performance. 
The performance assessment in respect of the TSR measure is undertaken by WTW. Details of how the plan works can be found in the Remuneration 
Policy.

Long-term incentive (‘GLTI’) awarded during the year (audited)
The independent performance conditions for the 2022 long-term incentive awards made in August 2021, and subject to a three-year performance 
period ending 31 March 2024, are adjusted free cash flow (60% of total award), relative TSR (30% of total award) and ESG (10% of total award) 
performance as follows:

Adjusted FCF performance
(60% of total award)
Below threshold
Threshold
Maximum

TSR performance
(30% of total award)
Below threshold
Threshold
Maximum

TSR peer group
BT Group
Orange
Telefónica Deutschland

Adjusted FCF performance 
(€bn)
<15.0
15.0
17.0

Vesting percentage 
(% of FCF element) 
0%
 20%
100%

TSR outperformance
Below median
Median
8.50% p.a. 

Vesting percentage 
(% of TSR element) 
0%
20%
100%

Deutsche Telekom
Royal KPN

Liberty Global
Telecom Italia

MTN
Telefónica 

 
 
Annual Report on Remuneration (continued)

The adjusted free cash flow for the three-year period ended on 

31 March 2022 was €16.8 billion and equates to vesting under 

the FCF element of 29.2% of maximum. 

The chart to the right shows that our TSR performance over  

the three-year period ended on 31 March 2022 was above the 

median of our comparator group and equates to vesting under 

the TSR element of 20% of maximum.

When the weighting of each condition is applied to the respective 

performance outcomes, this results in a calculated payout of 26.1% 

of overall maximum.

The vesting impact of this outcome when applied to the number 

of shares granted is set out in the table below.

2020 GLTI award: TSR performance

Growth in the value of a hypothetical US$100 holding 

over the performance period, six month averaging

140

130

120

110

90

80

70

100

100

107

103

94

104

96

99

97

83

87

85

75

121

104

98

125

99

98

04/19

09/19

03/20

09/20

03/21

09/21

03/22

Vodafone Group

Median of peer group

Outperformance of 

median 8.5% p.a.

2020 GLTI share awards subject to performance conditions vesting in June 2022

Maximum  

number  

of shares

3,887,636

2,366,387

Adjusted free cash 

flow performance 

Relative TSR 

Weighted 

payout 

performance payout  

performance payout 

% of maximum 

% of maximum

% of maximum

Number of  

shares vesting

29.2%

29.2%

20.0%

20.0%

26.1%

26.1%

1,014,672

617,627

Value of

shares vesting

(’000)

£1,285

£782

Long-term incentive (‘GLTI’) awarded during the year (audited)

The independent performance conditions for the 2022 long-term incentive awards made in August 2021, and subject to a three-year performance 

period ending 31 March 2024, are adjusted free cash flow (60% of total award), relative TSR (30% of total award) and ESG (10% of total award) 

Adjusted FCF performance 

Vesting percentage 

(€bn)

(% of FCF element) 

0%

 20%

100%

0%

20%

100%

Vesting percentage 

(% of TSR element) 

<15.0

15.0

17.0

TSR outperformance

Below median

Median

8.50% p.a. 

MTN

Telefónica 

Deutsche Telekom

Royal KPN

Liberty Global

Telecom Italia

Nick Read

Margherita Della Valle

Policy.

performance as follows:

Adjusted FCF performance

(60% of total award)

Below threshold

Threshold

Maximum

TSR performance

(30% of total award)

Below threshold

Threshold

Maximum

TSR peer group

BT Group

Orange

Telefónica Deutschland

102 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

103 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Purpose pillar
Planet

ESG metric for 2022 GLTI
Greenhouse gas reduction

Overall ambition
50% reduction from FY17 
baseline by 2025

Baseline position for 2022 GLTI
37% reduction from FY17 
baseline at 31 March 2021

Ambition for 2022 GLTI (10% of total award
60% reduction from FY17 
baseline by 31 March 2024

Inclusion for All

Women in management

Digital Society / 
Inclusion for All

M-Pesa connections

40% representation of 
women in management 
by 2030

Connect >50m people 
and their families to 
mobile money by 2025

32% representation of 
women in management 
at 31 March 2021

35% representation of 
women in management 
by 31 March 2024

48.3m connections  
at 31 March 2021

68.2m connections  
by 31 March 2024

The table below sets out the conditional awards of shares made to the Executive Directors in August 2021. 

2022 GLTI performance share awards made in August 20211
Nick Read
Margherita Della Valle

Maximum 
vesting level
(number of shares)
4,494,863
2,696,917

Maximum 
vesting level
(face value2)
£5,250,000
£3,149,999

Proportion of  
maximum award vesting at  
minimum performance
1/5th
1/5th

Performance 
period end
31 Mar 2024
31 Mar 2024

Notes:
1.  GLTI awards were granted as conditional share awards over shares with a value equal to the percentages of salary referred to on page 92. Dividend equivalents on the shares that vest are paid in cash after 

the vesting date.

2.  Face value calculated based on the closing share price on 2 August 2021 (day immediately preceding the date of grant) of 116.8 pence. 

Outstanding awards
The structure for awards made in November 2020 (vesting August 2023) and August 2021 (vesting August 2024) is set out on the previous page. 
Further details on the structure of these awards, and relevant targets, can be found in the Annual Report on Remuneration of the relevant year.

Specified procedures are performed by our internal audit team over the adjusted free cash flow to assist with the Committee’s assessment of performance. 

The performance assessment in respect of the TSR measure is undertaken by WTW. Details of how the plan works can be found in the Remuneration 

All-employee share plans
During the year the Executive Directors were eligible to participate in the Vodafone Group Sharesave Plan which is open to all UK employees.

The Vodafone Sharesave Plan is an HM Revenue & Customs (‘HMRC’) approved scheme open to all staff permanently employed by a Vodafone company 
in the UK as of the eligibility date. Options under the plan are granted at up to a 20% discount to market value. Executive Directors’ participation is included 
in the option table on page 105.

Pensions (audited)
During the 2022 financial year Nick Read received a cash allowance of 10% of base salary. Margherita Della Valle accrued benefits under the defined 
contribution pension plan of £3,999.96, with the remainder of her 10% of base salary pension benefit for the year delivered as a cash allowance. 

Nick Read is a deferred member of the Vodafone Group Pension Scheme which closed to future accrual in 2010 before he was an Executive Director. 
Margherita Della Valle has not participated in a Vodafone sponsored defined benefit scheme during her employment. 

The Executive Directors are provided benefits in the event of death in service. In the event of ill health, an entitlement to benefit of 2/3 of base salary, 
up to a maximum benefit determined by the insurer, may be provided up until State Pension Age. In respect of the Executive Committee members, 
the Group has made aggregate contributions of £143,175 (2021: £194,955) into defined contribution pension schemes.

Alignment to shareholder interests (audited)
Current levels of ownership by the Executive Directors, and the date by which the goal should be or should have been achieved, are shown below. 

Based on a share price of 126.61 pence, Nick Read is currently above, and Margherita Della Valle currently below, the respective shareholding 
requirement. As shown in the charts below, both Executive Directors increased their shareholding levels during the year. Margherita Della Valle 
joined the Board on 27 July 2018 and is expected to achieve her goal following the aforementioned vest of the 2020 GLTI.

At 31 March 2022
Nick Read
Margherita Della Valle

Nick Read
Actual holding 
(number of shares)

4%
increase

4.6m4.6m 4.4m4.4m

Requirement  
as a % of salary
500%
400%

Current %  
of salary held
555%
328%

% of requirement  
 achieved
111%
82%

Number of 
shares owned
4,604,134 
1,814,284

Value of  
shareholding
£5.8m
£2.3m

Date for requirement 
to be achieved
July 2023
July 2023

Holding scenario
(% of salary)

Goal Deadline: 
July 2023

Margherita Della Valle
Actual holding 
(number of shares)

Holding scenario
(% of salary)

Goal Deadline: 
July 2023

666%666%

555%555% 545%545%

500%500%

444%444%

1.8m

22%
increase

1.5m

400%

328%

394%394%

275% 262%262%

31/03
2022

31/03
2021

Goal Actual
31/03
2022

Actual
31/03
2021

Illustrative
20% SP 
decrease

Illustrative
20% SP 
increase

31/03
2022

31/03
2021

Goal Actual
31/03
2022

Actual
31/03
2021

Illustrative
20% SP 
decrease

Illustrative
20% SP 
increase

 
 
104 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

The shareholding requirements include a post employment condition whereby the Executive Directors will need to continue to hold shares equivalent to 
the value of their requirement at the date of departure (or actual holding on departure if the requirement has not been reached during employment) for 
a further two years post employment. The Committee has a number of processes in place to ensure this condition is met, including executives agreeing 
to these terms prior to receiving an award, executives holding the majority of their shares (and at least up to the value of their requirement) in a Company 
accessible account, and the Committee having the ability to lapse any unvested GLTI awards if the condition is not met. 

Collectively the Executive Committee including the Executive Directors owned 27,921,648 Vodafone shares at 31 March 2022, with a value of over 
£35.3 million. None of the Executive Committee members’ shareholdings amounts to more than 1% of the issued shares in that class of share, excluding 
treasury shares.

Directors’ interests in the shares of the Company (audited)
A summary of interests in shares and scheme interests of the Directors who served during the year is given below. More details of the outstanding shares 
subject to award and options are set out in the table below and on page 105.

At 31 March 2022
Executive Directors
Nick Read
Margherita Della Valle
Total

Total number  
of interests in shares 
(at maximum)1

Unvested with  
performance conditions
(at target)

Unvested with  
performance conditions
(at maximum)

SAYE  
(unvested without 
performance conditions)

Share options

17,203,287
9,399,605
26,602,892

6,773,988
4,077,914
10,851,902

12,585,861
7,585,321
20,171,182

13,292
–
13,292

Note:
1.  This includes both owned shares and the maximum number of unvested share awards.

The total number of interests in shares includes interests of connected persons, unvested share awards and share options. 

At 31 March 2022
Non-Executive Directors
Sanjiv Ahuja (position at retirement)
Sir Crispin Davis 
Michel Demaré
Dame Clara Furse 
Valerie Gooding 
Renee James (position at retirement)
Deborah Kerr (appointed 1 March 2022)
Maria Amparo Moraleda Martinez
David Nish
Olaf Swantee (position at retirement)
Jean-François van Boxmeer

Note:
1.  One ADR is equivalent to 10 ordinary shares.

Total number of interests in shares

14,000 (ADRs)1
34,500
 100,000
150,000
28,970
27,272
12,000 (ADRs)1
 30,000
107,018
220,000
 323,380

At 17 May 2022, and during the period from 1 April 2022 to 17 May 2022, no Director had any interest in the shares of any subsidiary company. Other 
than those individuals included in the tables above who were Board members at 31 March 2022, members of the Group’s Executive Committee at 
31 March 2022 had an aggregate beneficial interest in 21,503,230 ordinary shares of the Company. At 17 May 2022, the Directors had an aggregate 
beneficial interest in 7,312,286 ordinary shares of the Company and the Executive Committee members had an aggregate beneficial interest in 
21,503,230 ordinary shares of the Company. None of the Directors or the Executive Committee members had an individual beneficial interest 
amounting to greater than 1% of the Company’s ordinary shares.

Performance share awards
The maximum number of shares subject to outstanding awards that have been granted to Directors under the long-term incentive (‘GLTI’) plan are 
currently as follows:

GLTI performance share awards 
Nick Read
Margherita Della Valle

2020 award
Awarded: June 2019
Performance period ending: March 2022
Vesting date: June 2022
Share price at grant: 124.2 pence
3,887,636
2,366,387

2021 award
Awarded: November 2020
Performance period ending: March 2023
Vesting date: August 2023
Share price at grant: 124.9 pence
4,203,362
2,522,017

2022 award
Awarded: August 2021
Performance period ending: March 2024
Vesting date: August 2024
Share price at grant: 116.8 pence
4,494,863
2,696,917

Details of the performance conditions for the awards can be found on pages 101 to 103 or in the Remuneration Report from the relevant year. 

104 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

105 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

Share options
The following information summarises the Executive Directors’ options under the HMRC approved Vodafone Group 2008 Sharesave Plan (‘SAYE’). 
No other Directors have options under any schemes and, other than under the SAYE, no options have been granted since 2007. Options under the 
SAYE were granted at a discount of 20% to the market value of the shares at the time of the grant. No other options may be granted at a discount.

At  
1 April 2021  
or date of 
appointment

Number 
of shares

Options  
granted  
during the  
2022 financial 
year

Number  
of shares

Options  
exercised  
during the  
2022 financial  
year

Options  
lapsed  
during the  
2022 financial 
year

Options  
held at  
31 March 2022

Number  
of shares

Number  
of shares

Number 
of shares

Option  
price

Pence1

Date from  
which 
exercisable

Market  
price on  
exercise

Expiry date

Pence

Gain on  
exercise

4,854
8,438
13,292

–
–
–

–
–
–

–
–
–

4,854
8,438
13,292

154.51
177.75

1 Apr 22
 1 Sep 22

1 Oct 22
1 Mar 23

–
–
–

–
–
–

Grant date

2 Mar 17
14 Jul 17

Nick Read
SAYE
SAYE
Total

Note:
1.  The closing trade share price on 31 March 2022 was 124.84 pence. The highest trade share price during the year was 142.42 pence and the lowest price was 106.94 pence.

At 17 May 2022 there had been no change to the Directors’ interests in share options from 31 March 2022. Other than the individual included 
in the table above, at 17 May 2022 members of the Group’s Executive Committee held options for 25,241 ordinary shares at prices ranging from 
102.6 pence to 111.7 pence per ordinary share, with a weighted average exercise price of 107.0 pence per ordinary share exercisable at dates 
ranging from 1 September 2022 to 1 September 2023.

Margherita Della Valle, Hannes Ametsreiter, Aldo Bisio, Colman Deegan, Ahmed Essam, Alexandre Froment-Curtil, Shameel Joosub, Vinod Kumar, 
Rosemary Martin, Serpil Timuray, and Johan Wibergh held no options at 17 May 2022.

Loss of office payments (audited)
Other than amounts already disclosed in prior year reports, no loss of office payments were made during the year.

Payments to past Directors (audited)
During the 2022 financial year Lord MacLaurin received benefit payments in respect of security costs as per his contractual arrangements. These costs 
exceeded our de minimis threshold of £5,000 p.a. and, including the tax paid, were £23,679 (2021: £23,513).

Fees retained for external non-executive directorships
Executive Directors may hold positions in other companies as non-executive directors and retain the fees. 

During the year ended 31 March 2022, Nick Read served as a non-executive director on the board of Booking Holdings Inc. where he retained fees 
of US$462,571 (2021: US$277,389). Margherita Della Valle served as a non-executive director on the board of Reckitt Benckiser Group plc where she 
retained fees of £115,563 (2021: £112,000). 

2022 remuneration for the Chairman and Non-Executive Directors (audited)

The shareholding requirements include a post employment condition whereby the Executive Directors will need to continue to hold shares equivalent to 

the value of their requirement at the date of departure (or actual holding on departure if the requirement has not been reached during employment) for 

a further two years post employment. The Committee has a number of processes in place to ensure this condition is met, including executives agreeing 

to these terms prior to receiving an award, executives holding the majority of their shares (and at least up to the value of their requirement) in a Company 

accessible account, and the Committee having the ability to lapse any unvested GLTI awards if the condition is not met. 

Collectively the Executive Committee including the Executive Directors owned 27,921,648 Vodafone shares at 31 March 2022, with a value of over 

£35.3 million. None of the Executive Committee members’ shareholdings amounts to more than 1% of the issued shares in that class of share, excluding 

treasury shares.

Directors’ interests in the shares of the Company (audited)

A summary of interests in shares and scheme interests of the Directors who served during the year is given below. More details of the outstanding shares 

subject to award and options are set out in the table below and on page 105.

Total number  

Unvested with  

Unvested with  

of interests in shares 

performance conditions

performance conditions

(unvested without 

(at maximum)1

(at target)

(at maximum)

performance conditions)

17,203,287

9,399,605

26,602,892

6,773,988

4,077,914

10,851,902

12,585,861

7,585,321

20,171,182

Share options

SAYE  

13,292

–

13,292

1.  This includes both owned shares and the maximum number of unvested share awards.

The total number of interests in shares includes interests of connected persons, unvested share awards and share options. 

Total number of interests in shares

14,000 (ADRs)1

34,500

 100,000

150,000

28,970

27,272

 30,000

107,018

220,000

 323,380

12,000 (ADRs)1

At 17 May 2022, and during the period from 1 April 2022 to 17 May 2022, no Director had any interest in the shares of any subsidiary company. Other 

than those individuals included in the tables above who were Board members at 31 March 2022, members of the Group’s Executive Committee at 

31 March 2022 had an aggregate beneficial interest in 21,503,230 ordinary shares of the Company. At 17 May 2022, the Directors had an aggregate 

beneficial interest in 7,312,286 ordinary shares of the Company and the Executive Committee members had an aggregate beneficial interest in 

21,503,230 ordinary shares of the Company. None of the Directors or the Executive Committee members had an individual beneficial interest 

amounting to greater than 1% of the Company’s ordinary shares.

The maximum number of shares subject to outstanding awards that have been granted to Directors under the long-term incentive (‘GLTI’) plan are 

2020 award

Awarded: June 2019

2021 award

Awarded: November 2020

2022 award

Awarded: August 2021

Performance period ending: March 2022

Performance period ending: March 2023

Performance period ending: March 2024

Vesting date: June 2022

Share price at grant: 124.2 pence

Vesting date: August 2023

Share price at grant: 124.9 pence

Vesting date: August 2024

Share price at grant: 116.8 pence

3,887,636

2,366,387

4,203,362

2,522,017

4,494,863

2,696,917

Details of the performance conditions for the awards can be found on pages 101 to 103 or in the Remuneration Report from the relevant year. 

At 31 March 2022

Executive Directors

Nick Read

Margherita Della Valle

Total

Note:

At 31 March 2022

Non-Executive Directors

Sanjiv Ahuja (position at retirement)

Sir Crispin Davis 

Michel Demaré

Dame Clara Furse 

Valerie Gooding 

Renee James (position at retirement)

Deborah Kerr (appointed 1 March 2022)

Maria Amparo Moraleda Martinez

David Nish

Olaf Swantee (position at retirement)

Jean-François van Boxmeer

Note:

1.  One ADR is equivalent to 10 ordinary shares.

Performance share awards

currently as follows:

GLTI performance share awards 

Nick Read

Margherita Della Valle

Chairman
Jean-François van Boxmeer 
Senior Independent Director
Valerie Gooding 
Non-Executive Directors
Sir Crispin Davis 
Michel Demaré 
Dame Clara Furse
Deborah Kerr (appointed 1 March 2022)
Maria Amparo Moraleda Martinez 
David Nish
Former Non-Executive Directors
Sanjiv Ahuja (stepped down 27 July 2021)
Renee James (stepped down 27 July 2021)
Olaf Swantee (stepped down 25 September 2021)
Total

2022 
£’000

668

174

124
116
118
11
138
150

Total

2021 
£’000

297

165

116
115
115
–
115
141

38
41
21
1,599

116
115
–
1,295

18

9

9
1
3
1
1
10

–
3
–
55

–

–

1
–
–
–
–
1

1
–
–
3

38
38
21
1,544

115
115
–
1,292

Salary/fees

2021 
£’000

2022 
£’000

Benefits1

2021 
£’000

2022 
£’000

650

165

115
115
115
10
137
140

297

165

115
115
115
–
115
140

Note:
1.  We have been advised that for Non-Executive Directors, certain travel and accommodation expenses in relation to attending Board meetings should be treated as a taxable benefit. The table above includes 

these travel expenses and the corresponding tax contribution. 

106 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

Pay in the wider context
Fair pay at Vodafone
As part of its review of executive remuneration arrangements, the Committee takes account of the pay policies in place across the wider business. This 
includes considering the structure of remuneration offerings at each level of the business to ensure there is a strong rationale for how packages evolve 
across the different levels of the organisation.

During the year the Committee reviewed the remuneration structure across the business, which included how our arrangements aligned with our strategy, 
supported our purpose, and celebrated the Spirit of Vodafone. The update also set out the results of the latest annual fair pay review, including where 
the key focus areas were and what actions had been agreed locally to implement any required adjustments. In addition to being a core principle of the 
Committee, there is a clear culture in our business of ensuring we offer competitive and fair pay to all employees. Our approach across our business is 
guided by the six principles set out below. Our commitment to these principles is reflected in how the UK based Living Wage Foundation has certified us 
as an Accredited Living Wage employer.

1. Market competitive
The pay of our people is reflective of their skills, role and function and the external market.

We annually review the pay of each employee and actively manage any who fall below the market competitive range.

2. Free from discrimination
Our pay should not be affected by gender, age, disability, gender identity and expression, sexual orientation, race, ethnicity, cultural heritage or belief.

We annually compare the average position of our men and women against their market benchmark, grade and function to identify and understand any 
differences, and take action if necessary.

3. Ensure a good standard of living
We work with the independent organisation, the Fair Wage Network, to assess how our pay compares to the ‘living wage’ in each of our markets because 
we are committed to providing a good standard of living for our people and their families.

4. Share in our successes
All our people should have the opportunity to share in our success by being eligible to receive some form of performance related pay, e.g. a bonus, shares 
or sales incentive.

5. Provide benefits for all
Our global standard is to offer all our people life insurance, parental leave and access to either Company or state provided healthcare and pension provision.

6. Open and transparent
We ensure that our people understand their pay. We do this through a series of user-friendly guides, webpages and an annual reward statement, 
which help explain our people’s pay and outline the value of their core reward package. 

In addition, they also receive monthly or weekly payslips and a payment schedule.

Click to read more about Fair Pay at Vodafone:  
vodafone.com/fair-pay

Stakeholder engagement
The Committee considers all stakeholder groups when setting executive pay including:

Colleagues
The Committee is fully briefed on pay arrangements across the business to ensure any decisions on executive pay are made within our wider business 
context and take into account wider employee pay conditions. We engage with our employees through a variety of means including employee forums, 
interactive webinars (including with our executives), global Spirit Beat surveys and digital platforms – all of which give our people the chance to voice their 
opinion on any area of interest – including all-employee and executive pay.

Shareholders
The Committee values the active participation of our shareholders during our consultations and fully considers all feedback as part of the review process. 

Government
The Committee actively engages with external professional bodies and government departments when they issue consultations on proposed changes to 
legislation or reporting guidelines.

Wider society
The Committee is fully aware that society remains concerned about the risk of excessive executive pay practices in the wider market. The Committee 
believes that transparent reporting and active engagement in explaining both the operation of, and rationale for, executive pay decisions is key for 
businesses to retain trust in this area.

106 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

107 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

Pay in the wider context

Fair pay at Vodafone

As part of its review of executive remuneration arrangements, the Committee takes account of the pay policies in place across the wider business. This 

includes considering the structure of remuneration offerings at each level of the business to ensure there is a strong rationale for how packages evolve 

across the different levels of the organisation.

During the year the Committee reviewed the remuneration structure across the business, which included how our arrangements aligned with our strategy, 

supported our purpose, and celebrated the Spirit of Vodafone. The update also set out the results of the latest annual fair pay review, including where 

the key focus areas were and what actions had been agreed locally to implement any required adjustments. In addition to being a core principle of the 

Committee, there is a clear culture in our business of ensuring we offer competitive and fair pay to all employees. Our approach across our business is 

guided by the six principles set out below. Our commitment to these principles is reflected in how the UK based Living Wage Foundation has certified us 

The pay of our people is reflective of their skills, role and function and the external market.

We annually review the pay of each employee and actively manage any who fall below the market competitive range.

UK Gender Pay Gap reporting
Each year we publish our UK Gender Pay Gap in line with the statutory UK methodology. The nature of the statutory calculation means the gap will 
fluctuate year on year, influenced by changes in our business structure, Company performance and the percentage of men and women at all levels and 
positions. The existence of a UK gender pay gap in our business is primarily a consequence of more men than women holding senior or specialist, and 
therefore higher-paid, roles. 

With our commitment to embed an inclusive culture, we continue our work to reduce the gap and have made good progress since the publication of 
the first report in 2017. Our global programmes aim to support women across different roles, areas, and geographies of our business and will, over time, 
reduce our specific UK Gender Pay Gap which this year was calculated as 9.6% – a decrease from our 2020 figure of 12.0%. 

We have made significant progress over the last five years with the 2022 Bloomberg Gender-Equality Index recognising Vodafone as one of the top 
companies globally in leading the way towards more equal, inclusive workplaces. We are proud of the progress we are making but recognise there is 
more to be done.

Click to learn more about our initiatives, case studies, and key statistics on our dedicated UK Gender Pay Gap webpage at  
vodafone.com/uk-gender-pay-gap

Relative spend on pay
The chart below shows both the dividends distributed in the year and the total cost of remuneration in the Group.

Our pay should not be affected by gender, age, disability, gender identity and expression, sexual orientation, race, ethnicity, cultural heritage or belief.

We annually compare the average position of our men and women against their market benchmark, grade and function to identify and understand any 

€m

We work with the independent organisation, the Fair Wage Network, to assess how our pay compares to the ‘living wage’ in each of our markets because 

we are committed to providing a good standard of living for our people and their families.

5,157
5,157

5,334
5,334

All our people should have the opportunity to share in our success by being eligible to receive some form of performance related pay, e.g. a bonus, shares 

2,412
2,412

2,483
2,483

2022
2021
Distributed by way 
of dividends

2021

2022

Overall expenditure on 
remuneration for all employees

Read more details on dividends and expenditure on remuneration for all employees,  
on pages 160 and 194 respectively

CEO pay ratio
The following table sets out our CEO pay ratio figures:

Year
2022
2021
2020
20191

CEO single figure
£4,171k
£3,551k
£3,529k
£4,359k

Method
Option B
Option B
Option B
Option B

25th percentile pay ratio
113:1
106:1
113.1
154:1

Median pay ratio
73:1
87:1
69.1
107:1

75th percentile pay ratio
48:1
42:1
45.1
56:1

Note:
1.  The CEO single figure used in the calculation of the 2019 ratios reflects a blended figure for Vittorio Colao and Nick Read, recognising the change in incumbency for the role during this year. 

The pay ratio figures in the above table are calculated using the following total pay and benefits information: 

Year
2022

2021

2020

2019

Supporting information
Salary 
Total pay and benefits
Salary
Total pay and benefits
Salary
Total pay and benefits
Salary
Total pay and benefits

25th percentile pay ratio
£31.7k 
£36.9k 
£30.0k
£33.5k
£28.0k
£31.3k
£23.1k
£28.3k

Median pay ratio
£47.1k 
£57.5k 
£37.1k
£41.0k
£42.8k
£51.1k
£36.4k
£40.8k

75th percentile pay ratio
£71.5k 
£87.2k 
£71.2k
£85.3k
£65.0k
£78.6k
£65.0k
£78.2k

The calculation methodology used reflects Option B as defined under the relevant regulations. In line with the relevant regulations this utilises the most 
recently collected and disclosed data analysed within our Gender Pay Gap report, with employees at the three quartiles identified from this analysis and 
their respective single figure values calculated.

To ensure this data accurately reflects individuals at such quartiles, the single figure values for individuals immediately above and below the identified 
employee at each quartile within the Gender Pay Gap analysis were also reviewed.

In recent years our ratios have remained relatively consistent, reflecting how the single figures for both the Chief Executive and employees at the quartile 
positions have remained stable when viewed over the period set out in the table above. In general we expect the ratios to be primarily driven by the 
valuation of the long-term incentive that is included in the Chief Executive’s single figure for the year.

as an Accredited Living Wage employer.

1. Market competitive

2. Free from discrimination

differences, and take action if necessary.

3. Ensure a good standard of living

4. Share in our successes

or sales incentive.

5. Provide benefits for all

6. Open and transparent

Our global standard is to offer all our people life insurance, parental leave and access to either Company or state provided healthcare and pension provision.

We ensure that our people understand their pay. We do this through a series of user-friendly guides, webpages and an annual reward statement, 

which help explain our people’s pay and outline the value of their core reward package. 

In addition, they also receive monthly or weekly payslips and a payment schedule.

Click to read more about Fair Pay at Vodafone:  

vodafone.com/fair-pay

The Committee considers all stakeholder groups when setting executive pay including:

Stakeholder engagement

Colleagues

The Committee is fully briefed on pay arrangements across the business to ensure any decisions on executive pay are made within our wider business 

context and take into account wider employee pay conditions. We engage with our employees through a variety of means including employee forums, 

interactive webinars (including with our executives), global Spirit Beat surveys and digital platforms – all of which give our people the chance to voice their 

opinion on any area of interest – including all-employee and executive pay.

The Committee values the active participation of our shareholders during our consultations and fully considers all feedback as part of the review process. 

The Committee actively engages with external professional bodies and government departments when they issue consultations on proposed changes to 

The Committee is fully aware that society remains concerned about the risk of excessive executive pay practices in the wider market. The Committee 

believes that transparent reporting and active engagement in explaining both the operation of, and rationale for, executive pay decisions is key for 

Shareholders

Government

Wider society

legislation or reporting guidelines.

businesses to retain trust in this area.

108 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

Change in remuneration for Directors and all employees
In line with regulatory requirements, the table below calculates the percentage change in Directors’ remuneration (salary, taxable benefits and annual 
bonus payment) compared to the average remuneration for other Vodafone Group employees who are measured on comparable business objectives 
and who have been employed in the UK since 2020 (2020 to 2021) and 2021 (2021 to 2022) (per capita). Vodafone has employees based all around 
the world and some of these individuals work in countries with very high inflation; therefore Vodafone’s UK-based Group employees is deemed the most 
appropriate employee group for this comparison.

Executive Directors
Nick Read
Margherita Della Valle
Non-Executive Directors
Jean-François van Boxmeer
Valerie Gooding 
Sir Crispin Davis
Michel Demaré
Dame Clara Furse
Deborah Kerr (appointed 1 March 2022)
Maria Amparo Moraleda Martinez
David Nish 
Former Non-Executive Directors
Sanjiv Ahuja (stepped down 27 July 2021)
Renee James (stepped down 3 November 2020)
Olaf Swantee (stepped down 25 September 2021) 
Other Vodafone Group employees employed in the UK

Percentage change from 2021 to 2022

Percentage change from 2020 to 2021

Base Salary

Taxable benefits

Annual bonus 

Base Salary

Taxable benefits

Annual bonus 

0.0%
0.0%

118.9%
0.0%
0.0%
0.0%
0.0%
–
19.10%
0.0%

-67.0%
-67.0%
–
2.5%

31.3%
4.8%

–
–
800.0%
–
–
–
–
900.0%

-100.0%
–
–
0.3%

11.6%
11.6%

–
–
–
–
–
–
–
–

–
–
–
80.0%

0.0%
0.0%

–
0.0%
0.0%
0.0%
0.0%
–
0%
0.00%

0.0%
-13.5%
–
3.8%

-23.8%
-4.5%

–
-100.0%
-95.7%
-100.0%
-100.0%
–
-100.0%
-96.8%

-66.7%
-100.0%
–
0.2%

19.4%
19.3%

–
–
–
–
–
–
–
–

–
–
–
30.2%

The significant year-on-year increase in fees paid to Jean-François van Boxmeer reflects how the individual was appointed on 28 July 2020 and therefore 
the 2021 fees figure used for the purpose of this calculation does not reflect a full year value. The percentage increase does not reflect an actual increase 
in the fee payable to the Chairman which has remained unchanged since April 2018. Read more on pages 105 and 112.

Similarly, whilst some of the percentages within the ‘Taxable benefits’ column look significant, these actually reflect relatively small increases in value when 
viewed on an absolute basis. The percentages also reflect how certain travel and accommodation expenses in relation to attending Board meetings were 
lower than normal in 2021 due to the impact of COVID-19 on the ability to attend meetings in-person. Where an individual had no taxable benefit values 
in 2021 it has not been possible to calculate a percentage for the table above. Further details on the actual values can be found on page 105.

108 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

109 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

Change in remuneration for Directors and all employees

In line with regulatory requirements, the table below calculates the percentage change in Directors’ remuneration (salary, taxable benefits and annual 

bonus payment) compared to the average remuneration for other Vodafone Group employees who are measured on comparable business objectives 

and who have been employed in the UK since 2020 (2020 to 2021) and 2021 (2021 to 2022) (per capita). Vodafone has employees based all around 

the world and some of these individuals work in countries with very high inflation; therefore Vodafone’s UK-based Group employees is deemed the most 

appropriate employee group for this comparison.

Percentage change from 2021 to 2022

Percentage change from 2020 to 2021

Base Salary

Taxable benefits

Annual bonus 

Base Salary

Taxable benefits

Annual bonus 

Executive Directors

Nick Read

Margherita Della Valle

Non-Executive Directors

Jean-François van Boxmeer

Valerie Gooding 

Sir Crispin Davis

Michel Demaré

Dame Clara Furse

Deborah Kerr (appointed 1 March 2022)

Maria Amparo Moraleda Martinez

David Nish 

Former Non-Executive Directors

Sanjiv Ahuja (stepped down 27 July 2021)

Renee James (stepped down 3 November 2020)

Olaf Swantee (stepped down 25 September 2021) 

31.3%

4.8%

11.6%

11.6%

118.9%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

–

19.10%

0.0%

-67.0%

-67.0%

–

2.5%

800.0%

900.0%

-100.0%

–

–

–

–

–

–

–

–

0.0%

0.0%

–

0.0%

0.0%

0.0%

0.0%

–

0%

0.00%

0.0%

-13.5%

–

3.8%

-23.8%

-4.5%

-100.0%

-95.7%

-100.0%

-100.0%

–

–

-100.0%

-96.8%

-66.7%

-100.0%

–

0.2%

19.4%

19.3%

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Other Vodafone Group employees employed in the UK

0.3%

80.0%

30.2%

The significant year-on-year increase in fees paid to Jean-François van Boxmeer reflects how the individual was appointed on 28 July 2020 and therefore 

the 2021 fees figure used for the purpose of this calculation does not reflect a full year value. The percentage increase does not reflect an actual increase 

in the fee payable to the Chairman which has remained unchanged since April 2018. Read more on pages 105 and 112.

Similarly, whilst some of the percentages within the ‘Taxable benefits’ column look significant, these actually reflect relatively small increases in value when 

viewed on an absolute basis. The percentages also reflect how certain travel and accommodation expenses in relation to attending Board meetings were 

lower than normal in 2021 due to the impact of COVID-19 on the ability to attend meetings in-person. Where an individual had no taxable benefit values 

in 2021 it has not been possible to calculate a percentage for the table above. Further details on the actual values can be found on page 105.

Assessing pay and performance
In the table below we summarise the Chief Executive’s single figure remuneration over the past 10 years, as well as how our variable pay plans have 
paid out in relation to the maximum opportunity. This can be compared with the historic TSR performance over the same period. The chart below 
shows the performance of the Company relative to the STOXX Europe 600 Index over a 10-year period. The STOXX Europe 600 Index was selected 
as this is a broad-based index that includes many of our closest competitors. It should be noted that the TSR element of the 2020 GLTI is based on 
the TSR performance shown in the chart on page 102 and not this chart. 

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

169

168

163

147

172

173

150

145

141

137

100

116

113

240

220

123

124 

183

114

160

95

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

10-year historical TSR performance
Growth in the value of a hypothetical 
€100 holding over 10 years 

Vodafone Group

STOXX Europe 
600 index

Financial year remuneration  
for Chief Executive 

Annual Bonus 
average 53%

LTI 
average 37%

250

230

210

190

170

150

130

110

90

100

90

80

70

60

50

40

30

20

10

0

Single figure of total remuneration £’000
Annual bonus  
(actual award versus max opportunity)
Long-term incentive  
(vesting versus max opportunity)

2013

2014

2015

2016

2017

2018

11,099

8,014

2,810

5,224

6,332

7,389

2019
2,7401 
/16192

2020

2021

2022

3,529

3,551

4,171

33%

44%

56%

58%

47%

64%

44%

52%

62%

69%

57%

37%

0%

23%

44%

67%

40%

50%

22%

26%

Notes:
1.  Reflects the single figure in respect of Vittorio Colao for the period to 30 September 2018.
2.  Reflects the single figure in respect of Nick Read for the period from 1 October 2018.

110 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

2023 remuneration
Details of how the Remuneration Policy will be implemented for the 2023 financial year are set out below.

Prior to reviewing executive remuneration arrangements the Committee was fully briefed on remuneration arrangements elsewhere in the business. 
This included a detailed discussion on the structure of remuneration offerings at each level of the business, how pay at these levels is determined, 
and the findings of the latest annual Fair Pay review. The Committee also considered the external context and decisions made in relation to our wider 
employee population.

The cumulative effect of these discussions was that the Committee was able to make decisions in respect of executive remuneration within the context 
of the wider employee pay landscape within the business.21

2023 Base salaries 

Neither the Chief Executive nor the Chief Financial Officer has received a salary increase since their appointment to their current roles in 2018. During the 
March 2021 review, and as set out in the 2021 Directors’ Remuneration Report, the Committee agreed that increases for the Executive Directors were 
warranted, but determined to keep both salaries unchanged given the context of COVID-19 and the budgetary restraint being shown for the wider 
leadership team at the time. The Committee agreed it would review this position again in 2022. 

As part of this year’s review, conducted in March 2022, the Committee reviewed executive remuneration arrangements against the following 
comparator groups:

1. A EuroTop peer group constituting the top 25-75 European companies (excluding financial services companies) and a few other select companies 

relevant to the telco sector; and

2. The FTSE 30 (excluding financial services companies). 

Following the 2022 review the Committee concluded that in light of their experience it was appropriate to increase the salaries of both Executive Directors. 
It was further agreed that despite the rationale for more significant adjustments, it was appropriate for the increases to be aligned with the wider UK workforce 
budget. The salaries for both Executive Directors will therefore be increased by 3% effective from 1 July 2022 to the following levels:

 – Chief Executive: Nick Read £1,081,500; and
 – Chief Financial Officer: Margherita Della Valle £721,000.

Pension

Pension arrangements for both the Chief Executive and the Chief Financial Officer will remain unchanged at 10% of salary, in line with the maximum 
employer contribution level for the wider UK population.

2023 Annual Bonus (‘GSTIP’)

Following its annual review of the GSTIP structure, the Committee agreed that the performance measures and associated weightings for the 2023 plan 
should remain unchanged from 2022 as follows: 

 – Service revenue (25%);
 – Adjusted EBIT (25%);
 – Adjusted free cash flow (25%); and
 – Customer appreciation KPIs (25%). This includes an assessment of churn, revenue market share and Net Promoter Score1 (‘NPS’).

Note:
1.  The assessment of NPS utilises data collected in our local markets which is validated for quality and consistency by independent third party agencies.

Due to the potential impact on our commercial interests, annual bonus targets are considered commercially sensitive and therefore will be disclosed 
in the 2023 Remuneration Report following the completion of the financial year.

Long-term incentive (‘GLTI’) awards for 2023

Awards for 2023 will be made in line with the arrangements described in our policy on pages 95 and 96. Vesting of the 2023 award will be subject 
to adjusted free cash flow (60% of total award), relative TSR (30% of total award), and ESG (10% of total award) performance. Performance will be 
measured over the three financial years ending 31 March 2025, and any net vested shares will be subject to an additional two-year holding period 
(i.e. the ‘3+2’ model). It is anticipated that the final awards will be reviewed by the Committee at the July 2022 meeting and, subject to the Committee’s 
approval, will be granted shortly afterwards.

Further details of the 2023 award targets are provided are on the following page.

110 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

111 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

2023 remuneration

Details of how the Remuneration Policy will be implemented for the 2023 financial year are set out below.

Prior to reviewing executive remuneration arrangements the Committee was fully briefed on remuneration arrangements elsewhere in the business. 

This included a detailed discussion on the structure of remuneration offerings at each level of the business, how pay at these levels is determined, 

and the findings of the latest annual Fair Pay review. The Committee also considered the external context and decisions made in relation to our wider 

The cumulative effect of these discussions was that the Committee was able to make decisions in respect of executive remuneration within the context 

of the wider employee pay landscape within the business.21

employee population.

2023 Base salaries 

Neither the Chief Executive nor the Chief Financial Officer has received a salary increase since their appointment to their current roles in 2018. During the 

March 2021 review, and as set out in the 2021 Directors’ Remuneration Report, the Committee agreed that increases for the Executive Directors were 

warranted, but determined to keep both salaries unchanged given the context of COVID-19 and the budgetary restraint being shown for the wider 

leadership team at the time. The Committee agreed it would review this position again in 2022. 

As part of this year’s review, conducted in March 2022, the Committee reviewed executive remuneration arrangements against the following 

Adjusted free cash flow (60% of total award) 
Reflecting internal timings on budget finalisation and the grant date, the Committee intends to approve the target range for the three year adjusted 
free cash flow target at its July 2022 meeting. Details of the final range will be disclosed in the relevant market announcement at the time of grant and 
published in the 2023 Directors’ Remuneration Report.

Relative TSR (30% of total award) 
Following the annual review of the performance measures which included a review of analysis provided by the Committee’s external advisers, 
the Committee determined that the TSR outperformance range for the 2023 award should be set at 8.50% p.a. at maximum.

The Committee further determined that the TSR peer group should remain unchanged for the 2023 award. Further details are set out in the tables below.

Relative TSR (30% of total award)
Below threshold
Threshold
Maximum

TSR peer group
BT Group
Royal KPN

TSR outperformance
Below median
Median
8.50% p.a. 

Vesting (% of relative TSR element)
0.0%
20.0%
100.0%

Deutsche Telekom
Telecom Italia

Liberty Global
Telefónica

MTN
Telefónica Deutschland

Orange

1. A EuroTop peer group constituting the top 25-75 European companies (excluding financial services companies) and a few other select companies 

Linear interpolation (i.e. straight-line vesting) occurs for performance between threshold and maximum.

ESG (10% of total award)
The table below sets out how performance under the ESG measure for the 2023 award will be assessed against three quantitative ambitions: 

Purpose pillar
Planet

Metric for 2023 GLTI
Net zero

Overall ambition
Net zero under Scope 1 & 2 
by 20301

Inclusion for All

Digital Society / 
Inclusion for All

Female representation 
in management
Financial inclusion 
customers

40% representation of women 
in management by 2030
>75m financial inclusion 
customers by 2026

Note:
1.  This carbon reduction ambition has been approved by the Science Based Targets initiative.

Baseline position for 2023 GLTI
46% reduction in Scope 1 & 2 
emissions versus a FY20 baseline  
at 31 March 2022
32% representation of women in 
management at 31 March 2022
54.5m financial inclusion  
customers at 31 March 2022

Ambition for 2023 GLTI (10% of total award)
80% reduction in Scope 1 & 2 
emissions versus a FY20 baseline 
by 31 March 2025
35% representation of women in 
management by 31 March 2025
70.0m financial inclusion 
customers by 31 March 2025

Each ambition for the 2023 award has been set by considering both our externally communicated targets and our internal progress as at 31 March 2022. 

At the end of the performance period the Committee will assess achievement across the three metrics against the stated ambitions and determine vesting 
under this element. Full disclosure of the rationale for the final vesting decision will be provided in the relevant Directors’ Remuneration Report.

Following the 2022 review the Committee concluded that in light of their experience it was appropriate to increase the salaries of both Executive Directors. 

It was further agreed that despite the rationale for more significant adjustments, it was appropriate for the increases to be aligned with the wider UK workforce 

budget. The salaries for both Executive Directors will therefore be increased by 3% effective from 1 July 2022 to the following levels:

comparator groups:

relevant to the telco sector; and

2. The FTSE 30 (excluding financial services companies). 

 – Chief Executive: Nick Read £1,081,500; and

 – Chief Financial Officer: Margherita Della Valle £721,000.

Pension

employer contribution level for the wider UK population.

2023 Annual Bonus (‘GSTIP’)

should remain unchanged from 2022 as follows: 

 – Service revenue (25%);

 – Adjusted EBIT (25%);

 – Adjusted free cash flow (25%); and

Pension arrangements for both the Chief Executive and the Chief Financial Officer will remain unchanged at 10% of salary, in line with the maximum 

Following its annual review of the GSTIP structure, the Committee agreed that the performance measures and associated weightings for the 2023 plan 

 – Customer appreciation KPIs (25%). This includes an assessment of churn, revenue market share and Net Promoter Score1 (‘NPS’).

Note:

1.  The assessment of NPS utilises data collected in our local markets which is validated for quality and consistency by independent third party agencies.

Due to the potential impact on our commercial interests, annual bonus targets are considered commercially sensitive and therefore will be disclosed 

in the 2023 Remuneration Report following the completion of the financial year.

Long-term incentive (‘GLTI’) awards for 2023

Awards for 2023 will be made in line with the arrangements described in our policy on pages 95 and 96. Vesting of the 2023 award will be subject 

to adjusted free cash flow (60% of total award), relative TSR (30% of total award), and ESG (10% of total award) performance. Performance will be 

measured over the three financial years ending 31 March 2025, and any net vested shares will be subject to an additional two-year holding period 

(i.e. the ‘3+2’ model). It is anticipated that the final awards will be reviewed by the Committee at the July 2022 meeting and, subject to the Committee’s 

approval, will be granted shortly afterwards.

Further details of the 2023 award targets are provided are on the following page.

 
112 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

2023 remuneration for the Chairman and Non-Executive Directors
During the year, and following its establishment via Board approval in May 2021, it was agreed that the Chair of the newly formed ESG Committee would 
receive an additional fee in line with those payable for other Committee Chairmanships.

Fees for our Chairman and Non-Executive Directors have been benchmarked against the FTSE 30 (excluding financial services companies). Following this 
year’s review it was agreed that no changes will be made to the current fee levels, which are set out in the table below.

Position/role
Chairman1
Non-Executive Director
Additional combined fee for Senior Independent Director and Chairman of the Remuneration Committee
Additional fee for Chairmanship of Audit and Risk Committee
Additional fee for Chairmanship of ESG Committee

Note:
1.  The Chairman’s fee also includes the fee for the Chairmanship of the Nominations and Governance Committee.

Fee payable  
£’000 
650
115
50
25
25

Further remuneration information
Dilution
All awards are made under plans that incorporate dilution limits as set out in the guidelines for share incentive schemes published by the 
Investment Association. The current estimated dilution from subsisting executive awards is approximately 2.7% of the Company’s share capital at 
31 March 2022 (2.6% at 31 March 2021), whilst from all-employee share awards it is approximately 0.3% (0.3% at 31 March 2021). This gives a total 
dilution of 3.0% (2.9% at 31 March 2021).

Service contracts
The terms and conditions of appointment of our Directors are available for inspection at the Company’s registered office during normal business hours 
and at the Annual General Meeting (for 15 minutes prior to the meeting and during the meeting). The Executive Directors have notice periods in their 
service contracts of 12 months. The Non-Executive Directors’ letters of appointment do not contain provision for notice periods or for compensation if 
their appointments are terminated.

This report on remuneration has been approved by the Board of Directors and signed on its behalf by:

Valerie Gooding 
Chairman of the Remuneration Committee

17 May 2022

112 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

113 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Annual Report on Remuneration (continued)

Our US listing requirements

2023 remuneration for the Chairman and Non-Executive Directors

During the year, and following its establishment via Board approval in May 2021, it was agreed that the Chair of the newly formed ESG Committee would 

receive an additional fee in line with those payable for other Committee Chairmanships.

As Vodafone’s American depositary shares are listed on NASDAQ Stock Market LLC (‘NASDAQ’), we are required to disclose a summary of any material 
differences between the corporate governance practices we follow and those of US companies listed on NASDAQ. Vodafone’s corporate governance 
practices are primarily based on UK requirements but substantially conform to those required of US companies listed on NASDAQ.

Fees for our Chairman and Non-Executive Directors have been benchmarked against the FTSE 30 (excluding financial services companies). Following this 

The material differences are set out in the following table:

year’s review it was agreed that no changes will be made to the current fee levels, which are set out in the table below.

Position/role

Chairman1

Non-Executive Director

Additional combined fee for Senior Independent Director and Chairman of the Remuneration Committee

Additional fee for Chairmanship of Audit and Risk Committee

Additional fee for Chairmanship of ESG Committee

1.  The Chairman’s fee also includes the fee for the Chairmanship of the Nominations and Governance Committee.

Further remuneration information

Note:

Dilution

All awards are made under plans that incorporate dilution limits as set out in the guidelines for share incentive schemes published by the 

Investment Association. The current estimated dilution from subsisting executive awards is approximately 2.7% of the Company’s share capital at 

31 March 2022 (2.6% at 31 March 2021), whilst from all-employee share awards it is approximately 0.3% (0.3% at 31 March 2021). This gives a total 

dilution of 3.0% (2.9% at 31 March 2021).

Service contracts

The terms and conditions of appointment of our Directors are available for inspection at the Company’s registered office during normal business hours 

and at the Annual General Meeting (for 15 minutes prior to the meeting and during the meeting). The Executive Directors have notice periods in their 

service contracts of 12 months. The Non-Executive Directors’ letters of appointment do not contain provision for notice periods or for compensation if 

their appointments are terminated.

This report on remuneration has been approved by the Board of Directors and signed on its behalf by:

Valerie Gooding 

Chairman of the Remuneration Committee

17 May 2022

Fee payable  

£’000 

650

115

50

25

25

Board member independence

Committees

Code of Ethics and Code of Conduct

Quorum

Related party transactions

Shareholder approval

Different tests of independence for Board members are applied under the 2018 UK Corporate 
Governance Code (the ‘Code’) and the NASDAQ listing rules. The Board is not required to take 
into consideration NASDAQ’s detailed definitions of independence as set out in the NASDAQ listing 
rules. The Board has carried out an assessment based on the independence requirements of the 
Code and has determined that, in its judgement, each of Vodafone’s Non-Executive Directors is 
independent within the meaning of those requirements.

The NASDAQ listing rules require US companies to have a nominations committee, an audit 
committee and a compensation committee, each composed entirely of independent directors, with 
the nominations committee and the audit committee each required to have a written charter which 
addresses the committee’s purpose and responsibilities, and the compensation committee having 
sole authority and adequate funding to engage compensation consultants, independent legal 
counsel and other compensation advisers.

 – Our Nominations and Governance Committee is chaired by the Chairman of the Board and its 

other members are independent Non-Executive Directors.

 – Our Remuneration Committee is composed entirely of independent Non-Executive Directors.

 – Our Audit and Risk Committee is composed entirely of Non-Executive Directors, each 
of whom (i) the Board has determined to be independent based on the independence 
requirements of the Code and (ii) meets the independence requirements of the Securities 
Exchange Act of 1934.

 – We have terms of reference for our Nominations and Governance Committee, Audit and Risk 

Committee and Remuneration Committee, each of which comply with the requirements of the 
Code and are available for inspection on our website at vodafone.com/governance

 – These terms of reference are generally responsive to the relevant NASDAQ listing rules, but may 

not address all aspects of these rules.

Under the NASDAQ listing rules, US companies must adopt a Code of Conduct applicable to all 
directors, officers and employees that complies with the definition of a ‘Code of Ethics’ set out in 
section 406 of the Sarbanes-Oxley Act.

 – We have adopted a Code of Ethics that complies with section 406 of the Sarbanes-Oxley Act 

which is applicable only to the senior financial and principal executive officers. 

Click to read our Code of Ethics 
vodafone.com/governance

 – We have also adopted a separate Code of Conduct which applies to all employees. 

The quorum required for shareholder meetings, in accordance with our Articles of Association, is 
two shareholders, regardless of the level of their aggregate share ownership, while US companies 
listed on NASDAQ are required by the NASDAQ listing rules to have a minimum quorum of 33.33% 
of the shareholders of ordinary shares for shareholder meetings.

In lieu of obtaining an independent review of related party transactions for conflicts of interests 
in accordance with the NASDAQ listing rules, we seek shareholder approval for related party 
transactions that (i) meet certain financial thresholds or (ii) have unusual features in accordance 
with the Listing Rules issued by the Financial Conduct Authority (FCA) in the UK (the ‘Listing Rules’), 
the Companies Act 2006 and our Articles of Association.

Further, we use the definition of a transaction with a related party as set out in the Listing Rules, 
which differs in certain respects from the definition of related party transaction in the NASDAQ 
listing rules.

When determining whether shareholder approval is required for a proposed transaction, we comply 
with both the NASDAQ listing rules and the Listing Rules. Under the NASDAQ listing rules, whether 
shareholder approval is required for a transaction depends on, among other things, the percentage 
of shares to be issued or sold in connection with the transaction. Under the Listing Rules, whether 
shareholder approval is required for a transaction depends on, among other things, whether the 
size of a transaction exceeds a certain percentage of the size of the listed company undertaking 
the transaction.

114 Vodafone Group Plc   

Annual Report 2022

Directors’ report

Strategic report

Governance

Financials

Other information

The Directors of the Company present their report 
together with the audited consolidated financial 
statements for the year ended 31 March 2022.

Strategic Report
The Strategic Report is set out on pages 1-67 and is incorporated into this 
Directors’ report by reference.

This report has been prepared in accordance with requirements outlined 
within The Large and Medium-sized Companies and Groups (Accounts 
and Reports) Regulations 2008 and forms part of the management report 
as required under Disclosure Guidance and Transparency Rule (‘DTR’) 4. 
Certain information that fulfils the requirements of the Directors’ report 
can be found elsewhere in this document and is referred to below. This 
information is incorporated into this Directors’ report by reference.

Vodafone Group plc is incorporated and domiciled in England and 
Wales (registration number 1833679). The registered address of the 
Company is Vodafone House, The Connection, Newbury, Berkshire, 
RG14 2FN, England. 

Responsibility statement
As required under the DTRs, a statement made by the Board regarding 
the preparation of the financial statements is set out on pages 117-118 
which also provides details regarding the disclosure of information to the 
Company’s auditor and management’s report on internal control over 
financial information.

Going concern
The going concern statement required by the Listing Rules and 
the UK Corporate Governance Code (the ‘Code’) is set out in the 
“Directors’ statement of responsibility” on page 118.

System of risk management and internal control
The Board is responsible for maintaining a risk management and internal 
control system and for managing principal risks faced by the Group. Such 
a system is designed to manage rather than eliminate business risks and 
can only provide reasonable and not absolute assurance against material 
mistreatment or loss. This is described in more detail in the Audit and Risk 
Committee Report on pages 83-88. 

The Board has implemented in full the FRC ‘Guidance on Risk 
Management, Internal Control and related Financial and Business 
Reporting’ for the year and to the date of this Annual Report. The 
resulting procedures, which are subject to regular monitoring and review, 
provide an ongoing process for identifying, evaluating and managing the 
Company’s principal risks (which can be found on pages 59-65).

Corporate Governance Statement
The Corporate Governance Statement setting out how the Company 
complies with the Code is set out on page 71. This includes a description of 
the main features of our internal control and risk management arrangements 
in relation to the financial reporting process. The information required by 
DTR 7.2.6R can be found in the “Shareholder information” section on 
pages 234-239. A description of the composition and operation of the 
Board and its Committees including the Board Diversity Policy is set out 
on page 75, pages 80-90 and page 99. The Code can be viewed in full 
at frc.org.uk.

Directors and their interests
The Directors of the Company who served during the financial year 
ended 31 March 2022 and up to the date of signing the financial 
statements are as follows: Jean-François van Boxmeer, Nick Read, 
Margherita Della Valle, Sir Crispin Davis, Michel Demaré, Dame Clara Furse, 
Valerie Gooding, Deborah Kerr (appointed 1 March 2022), Maria Amparo 
Moraleda Martinez and David Nish. Sanjiv Ahuja and Renee James 
stepped down on 27 July 2021, and Olaf Swantee stepped down 
on 25 September 2021. A summary of the rules related to the 
appointment and replacement of Directors and Directors’ powers can 
be found on page 236. Details of Directors’ interests in the Company’s 
ordinary shares, options held over ordinary shares, interests in share 
options and long-term incentive plans are set out on pages 93-112.

Directors’ conflicts of interest
Established within the Company is a procedure for managing and 
monitoring conflicts of interest for Directors. Details of this procedure 
are set out on page 81.

Directors’ indemnities
In accordance with our Articles of Association and to the extent permitted 
by law, Directors are granted an indemnity from the Company in respect 
of liability incurred as a result of their office. In addition, we maintained 
a Directors’ and officers’ liability insurance policy throughout the year. 
Neither our indemnity nor the insurance provides cover in the event 
that a Director is proven to have acted dishonestly or fraudulently.

Disclosures required under Listing Rule 9.8.4
The information on the amount of interest capitalised and the treatment 
of tax relief can be found in notes 5 and 6 to the consolidated financial 
statements respectively. The remaining disclosures required by Listing 
Rule 9.8.4 are not applicable to Vodafone.

Capital structure and rights attaching to shares
Ordinary shares of Vodafone Group Plc are traded on the London 
Stock Exchange and in the form of American Depositary Shares (‘ADS’) 
on NASDAQ. 

ADSs, each representing 10 ordinary shares, are traded on NASDAQ 
under the symbol ‘VOD’. The ADSs are evidenced by American 
Depositary Receipts (‘ADR’) issued by J.P. Morgan, as depositary, under a 
deposit agreement, dated 15 February 2022 between the Company, the 
depositary and the holders from time to time of ADRs issued thereunder.

ADS holders are not shareholders in the Company but may instruct 
J.P. Morgan on the exercise of voting rights relative to the number 
of ordinary shares represented by their ADSs. See “Articles of 
Association and applicable English law” and “Rights attaching 
to the Company’s shares – Voting rights” on page 236.

114 Vodafone Group Plc   

Annual Report 2022

Directors’ report

Strategic report

Governance

Financials

Other information

115 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

The Directors of the Company present their report 

Strategic Report

together with the audited consolidated financial 

statements for the year ended 31 March 2022.

This report has been prepared in accordance with requirements outlined 

within The Large and Medium-sized Companies and Groups (Accounts 

and Reports) Regulations 2008 and forms part of the management report 

as required under Disclosure Guidance and Transparency Rule (‘DTR’) 4. 

Certain information that fulfils the requirements of the Directors’ report 

can be found elsewhere in this document and is referred to below. This 

information is incorporated into this Directors’ report by reference.

Vodafone Group plc is incorporated and domiciled in England and 

Wales (registration number 1833679). The registered address of the 

Company is Vodafone House, The Connection, Newbury, Berkshire, 

RG14 2FN, England. 

Responsibility statement

As required under the DTRs, a statement made by the Board regarding 

the preparation of the financial statements is set out on pages 117-118 

which also provides details regarding the disclosure of information to the 

Company’s auditor and management’s report on internal control over 

financial information.

Going concern

The going concern statement required by the Listing Rules and 

the UK Corporate Governance Code (the ‘Code’) is set out in the 

“Directors’ statement of responsibility” on page 118.

System of risk management and internal control

The Board is responsible for maintaining a risk management and internal 

control system and for managing principal risks faced by the Group. Such 

a system is designed to manage rather than eliminate business risks and 

can only provide reasonable and not absolute assurance against material 

mistreatment or loss. This is described in more detail in the Audit and Risk 

Committee Report on pages 83-88. 

The Board has implemented in full the FRC ‘Guidance on Risk 

Management, Internal Control and related Financial and Business 

Reporting’ for the year and to the date of this Annual Report. The 

Corporate Governance Statement

The Corporate Governance Statement setting out how the Company 

complies with the Code is set out on page 71. This includes a description of 

the main features of our internal control and risk management arrangements 

in relation to the financial reporting process. The information required by 

DTR 7.2.6R can be found in the “Shareholder information” section on 

pages 234-239. A description of the composition and operation of the 

Board and its Committees including the Board Diversity Policy is set out 

on page 75, pages 80-90 and page 99. The Code can be viewed in full 

at frc.org.uk.

The Strategic Report is set out on pages 1-67 and is incorporated into this 

Directors’ report by reference.

Directors and their interests

The Directors of the Company who served during the financial year 

ended 31 March 2022 and up to the date of signing the financial 

statements are as follows: Jean-François van Boxmeer, Nick Read, 

Margherita Della Valle, Sir Crispin Davis, Michel Demaré, Dame Clara Furse, 

Valerie Gooding, Deborah Kerr (appointed 1 March 2022), Maria Amparo 

Moraleda Martinez and David Nish. Sanjiv Ahuja and Renee James 

stepped down on 27 July 2021, and Olaf Swantee stepped down 

on 25 September 2021. A summary of the rules related to the 

appointment and replacement of Directors and Directors’ powers can 

be found on page 236. Details of Directors’ interests in the Company’s 

ordinary shares, options held over ordinary shares, interests in share 

options and long-term incentive plans are set out on pages 93-112.

Directors’ conflicts of interest

Established within the Company is a procedure for managing and 

monitoring conflicts of interest for Directors. Details of this procedure 

are set out on page 81.

Directors’ indemnities

In accordance with our Articles of Association and to the extent permitted 

by law, Directors are granted an indemnity from the Company in respect 

of liability incurred as a result of their office. In addition, we maintained 

a Directors’ and officers’ liability insurance policy throughout the year. 

Neither our indemnity nor the insurance provides cover in the event 

that a Director is proven to have acted dishonestly or fraudulently.

Disclosures required under Listing Rule 9.8.4

The information on the amount of interest capitalised and the treatment 

of tax relief can be found in notes 5 and 6 to the consolidated financial 

statements respectively. The remaining disclosures required by Listing 

Rule 9.8.4 are not applicable to Vodafone.

Capital structure and rights attaching to shares

Ordinary shares of Vodafone Group Plc are traded on the London 

ADSs, each representing 10 ordinary shares, are traded on NASDAQ 

under the symbol ‘VOD’. The ADSs are evidenced by American 

Depositary Receipts (‘ADR’) issued by J.P. Morgan, as depositary, under a 

deposit agreement, dated 15 February 2022 between the Company, the 

depositary and the holders from time to time of ADRs issued thereunder.

ADS holders are not shareholders in the Company but may instruct 

J.P. Morgan on the exercise of voting rights relative to the number 

of ordinary shares represented by their ADSs. See “Articles of 

Association and applicable English law” and “Rights attaching 

to the Company’s shares – Voting rights” on page 236.

resulting procedures, which are subject to regular monitoring and review, 

Stock Exchange and in the form of American Depositary Shares (‘ADS’) 

provide an ongoing process for identifying, evaluating and managing the 

on NASDAQ. 

Company’s principal risks (which can be found on pages 59-65).

All information relating to the Company’s capital structure, rights 
attaching to shares, dividends, the policy to repurchase the Company’s 
own shares, details of Company share repurchases and details of other 
shareholder information is contained on pages 32-33 and pages 234-239.

Change of control
Details of change of control provisions in the Company’s revolving credit 
facilities are set out in note 22 “Capital and financial risk management”.

Information on agreements between the Company and its Directors 
providing for compensation for loss of office of employment (including 
details of change of control provisions in share schemes) is set out on 
pages 97-98. Subject to that, there are no agreements between the 
Company and its employees providing for compensation for loss of 
office or employment that occurs because of a takeover bid.

Dividends
Full details of the Company’s dividend policy and proposed final dividend 
payment for the year ended 31 March 2022 are set out on page 33 and 
note 9 to the consolidated financial statements.

Sustainability
Information about the Company’s approach to sustainability risks and 
opportunities is set out on pages 34-57. Details of our greenhouse gas 
emissions are also included on these pages.

Political donations
No political donations or contributions to political parties under 
the Companies Act 2006 have been made during the financial year. 
The Group policy is that no political donations be made or political 
expenditure incurred.

Financial risk management objectives and policies
Disclosures relating to financial risk management objectives and 
policies, including our policy for hedging are set out in note 22 to the 
consolidated financial statements and disclosures relating to exposure 
to credit risk, liquidity risk and market risk are outlined in note 22.

Important events since the end of the financial year
There were no important events affecting the Company which have 
occurred since the end of the financial year.

Future developments within the Group
The Strategic Report contains details of likely future developments within 
the Group.

Group policy compliance
Each Group policy is owned by a member of the Executive Committee so 
that there is clear accountability and authority for ensuring the associated 
business risk is adequately managed. Regional Chief Executives and the 
Senior Leadership Team member responsible for each Group function 
have primary accountability for ensuring compliance with all Group 
policies by all our markets and entities.

Our Group compliance team and policy champions support the policy 
owners and local markets in implementing policies and monitoring 
compliance. All of the key Group policies have been consolidated into 
the Vodafone Code of Conduct which applies to all employees and 
those who work for or on behalf of Vodafone. It sets out the standards 
of behaviour expected in relation to areas such as insider dealing, 
bribery and raising concerns through the whistle blowing process 
(known internally as ‘Speak Up’). 

Read more  
on page 47

Branches
The Group, through various subsidiaries, has branches in a number of 
different jurisdictions in which the business operates. Further details are 
included in note 31.

Employee disclosures
Vodafone is an inclusive employer and diversity is important to us. 
We give full and fair consideration to applications for employment by 
disabled persons and the continued employment of anyone incurring 
a disability while employed by us. Training, career development and 
promotion opportunities are equally applied for all our employees, 
regardless of disability. Our disclosures relating to the employment of 
women in senior management roles, diversity, employee engagement 
and policies are set out on page 14, pages 39 and 40, page 78 and 
page 81.

By order of the Board

Rosemary Martin
Group General Counsel and Company Secretary

17 May 2022

116 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Reporting on our financial performance

Additional disclosures

199 27. Acquisitions and disposals
200 28. Commitments
200 29. Contingent liabilities and legal proceedings
204 30. Related party transactions
205 31. Related undertakings
214 32. Subsidiaries exempt from audit
215 Company financial statements of  

Vodafone Group Plc

215 Company statement of financial position of Vodafone Group Plc
216 Company statement of changes in equity of Vodafone Group Plc
217 Notes to the Company financial statements
217 1. Basis of preparation
219 2. Fixed assets
220 3. Debtors
220 4. Other investments
220 5. Creditors
221 6. Called up share capital
221 7. Share-based payments
221 8. Reserves
222 9. Equity dividends
222 10. Contingent liabilities and legal proceedings
222 11. Other matters
223 Non-GAAP measures (unaudited information)
233 Additional information (unaudited information)

Index

117 Directors’ statement of responsibility
119 Independent auditor’s report to the members of Vodafone Group Plc
129 Consolidated financial statements
129 Consolidated income statement
129 Consolidated statement of comprehensive income
130 Consolidated statement of financial position 
131 Consolidated statement of changes in equity
132 Consolidated statement of cash flows
133 Notes to the consolidated financial statements
133 1. Basis of preparation

Income statement

Impairment losses
Investment income and financing costs

139 2. Revenue disaggregation and segmental analysis
145 3. Operating profit
146 4.
153 5.
154 6. Taxation
159 7. Discontinued operations and assets held for sale
160 8. Earnings per share
160 9. Equity dividends

Financial position

161 10. Intangible assets
163 11. Property, plant and equipment
165 12. Investments in associates and joint arrangements
171 13. Other investments
172 14. Trade and other receivables
173 15. Trade and other payables
174 16. Provisions
175 17. Called up share capital 

Cash flows

176 18. Reconciliation of net cash flow from operating activities
176 19. Cash and cash equivalents
177 20. Leases
180 21. Borrowings
182 22. Capital and financial risk management

Employee remuneration

191 23. Directors’ and key management compensation

192 24. Employees
193 25. Post employment benefits
197 26. Share-based payments

116 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

117 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Reporting on our financial performance

Directors’ statement of responsibility

Additional disclosures

199 27. Acquisitions and disposals

200 28. Commitments

200 29. Contingent liabilities and legal proceedings

204 30. Related party transactions

205 31. Related undertakings

214 32. Subsidiaries exempt from audit

215 Company financial statements of  

Vodafone Group Plc

215 Company statement of financial position of Vodafone Group Plc

216 Company statement of changes in equity of Vodafone Group Plc

217 Notes to the Company financial statements

217 1. Basis of preparation

219 2. Fixed assets

220 3. Debtors

220 4. Other investments

220 5. Creditors

221 6. Called up share capital

221 7. Share-based payments

221 8. Reserves

222 9. Equity dividends

222 10. Contingent liabilities and legal proceedings

222 11. Other matters

223 Non-GAAP measures (unaudited information)

233 Additional information (unaudited information)

Index

117 Directors’ statement of responsibility

119 Independent auditor’s report to the members of Vodafone Group Plc

129 Consolidated financial statements

129 Consolidated income statement

129 Consolidated statement of comprehensive income

130 Consolidated statement of financial position 

131 Consolidated statement of changes in equity

132 Consolidated statement of cash flows

133 Notes to the consolidated financial statements

139 2. Revenue disaggregation and segmental analysis

153 5.

Investment income and financing costs

154 6. Taxation

159 7. Discontinued operations and assets held for sale

133 1. Basis of preparation

Income statement

145 3. Operating profit

146 4.

Impairment losses

160 8. Earnings per share

160 9. Equity dividends

Financial position

161 10. Intangible assets

163 11. Property, plant and equipment

165 12. Investments in associates and joint arrangements

171 13. Other investments

172 14. Trade and other receivables

173 15. Trade and other payables

174 16. Provisions

175 17. Called up share capital 

Cash flows

176 18. Reconciliation of net cash flow from operating activities

176 19. Cash and cash equivalents

177 20. Leases

180 21. Borrowings

182 22. Capital and financial risk management

Employee remuneration

191 23. Directors’ and key management compensation

192 24. Employees

193 25. Post employment benefits

197 26. Share-based payments

The Directors are responsible for preparing the 
financial statements in accordance with applicable 
law and regulations and keeping proper accounting 
records. Detailed below are statements made by 
the Directors in relation to their responsibilities, 
disclosure of information to the Company’s auditor, 
going concern and management’s report on 
internal control over financial reporting.

Financial statements and accounting records
Company law of England and Wales requires the Directors to prepare 
financial statements for each financial year which give a true and fair 
view of the state of affairs of the Company and of the Group at the end 
of the financial year and of the profit or loss of the Group for that period. 
In preparing those financial statements the Directors are required to:

 – select suitable accounting policies and apply them consistently;
 – make judgements and estimates that are reasonable and prudent;
 – present information, including accounting policies, in a 

manner that provides relevant, reliable, comparable and 
understandable information;

 – state whether the consolidated financial statements have been 

prepared in accordance with UK-adopted International Accounting 
Standards (‘IAS’), with International Financial Reporting Standards 
(‘IFRS’) as issued by the International Accounting Standards Board 
(‘IASB’) and with the requirements of the UK Companies Act 2006 
(the ‘Act’); state for the Company’s financial statements whether 
applicable UK accounting standards have been followed; and
 – prepare the financial statements on a going concern basis unless it 
is inappropriate to presume that the Company and the Group will 
continue in business.

The Directors are responsible for keeping proper accounting records 
which disclose with reasonable accuracy at any time the financial 
position of the Company and of the Group and enable them to 
ensure that the financial statements are prepared in accordance 
with UK-adopted IAS, with IFRS as issued by the IASB and with the 
requirements of the Act. They are also responsible for the system 
of internal control, for safeguarding the assets of the Company and the 
Group and for taking reasonable steps for the prevention and detection 
of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the 
Company’s website. Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements may differ from 
legislation in other jurisdictions.

Directors’ responsibility statement
Each of the Directors, whose names and functions are listed on pages 73 
and 74, confirms that, to the best of his or her knowledge:

 – the consolidated financial statements, prepared in accordance  

with UK-adopted IAS, with IFRS as issued by the IASB and with the 
requirements of the Act, give a true and fair view of the assets, liabilities, 
financial position and profit of the Group;

 – the parent company financial statements, prepared in accordance with 
United Kingdom generally accepted accounting practice, give a true 
and fair view of the assets, liabilities, financial position and profit of the 
Company; and

 – the Strategic Report includes a fair review of the development and 

performance of the business and the position of the Group, together 
with a description and robust assessment of the principal risks and 
uncertainties that it faces.

The Directors are also responsible under section 172 of the Companies 
Act 2006 to promote the success of the Company for the benefit of 
its members as a whole and in doing so have regard for the needs of 
wider society and stakeholders, including customers, consistent with 
the Group’s core and sustainable business objectives.

Having taken advice from the Audit and Risk Committee, the Board 
considers the Annual Report, taken as a whole, is fair, balanced and 
understandable and that it provides the information necessary for 
shareholders to assess the Company’s position and performance, 
business model and strategy.

Neither the Company nor the Directors accepts any liability to any person 
in relation to the Annual Report except to the extent that such liability 
could arise under English law. Accordingly, any liability to a person 
who has demonstrated reliance on any untrue or misleading statement 
or omission shall be determined in accordance with section 90A and 
schedule 10A of the Financial Services and Markets Act 2000.

Disclosure of information to the auditors
Having made the requisite enquiries, so far as the Directors are aware, 
there is no relevant audit information (as defined by section 418(3) of 
the Companies Act 2006) of which the Company’s auditor is unaware and 
the Directors have taken all the steps they ought to have taken to make 
themselves aware of any relevant audit information and to establish that 
the Company’s auditor is aware of that information. 

118 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Directors’ statement of responsibility (continued)

In reaching their conclusion on the going concern assessment, 
the Directors also considered the findings of the work performed 
to support the statement on the long-term viability of the Group. 
As noted on page 65, this included key changes to relevant principal 
risks in light of global economic and political uncertainty, sensitivity 
analysis, scenario assessments, and combinations of these, over the 
viability assessment period. 

Conclusion
Based on the review, the Directors have a reasonable expectation that 
the Company and the Group have adequate resources to continue 
in operational existence for the foreseeable future. Accordingly, the 
Directors continue to adopt the going concern basis in preparing the 
Annual Report and Accounts.

Controls over financial reporting
Management is responsible for establishing and maintaining adequate 
internal control over financial reporting for the Group. 

The Group’s internal control over financial reporting includes policies 
and procedures that:

 – Pertain to the maintenance of records that, in reasonable detail, 

accurately and fairly reflect transactions and dispositions of assets;

 – Are designed to provide reasonable assurance that transactions 
are recorded as necessary to permit the preparation of financial 
statements in accordance with UK-adopted IAS, with IFRS as issued 
by the IASB and with the requirements of the Act and that receipts and 
expenditures are being made only in accordance with authorisation of 
management and the Directors of the Company; and

 – Provide reasonable assurance regarding prevention or timely detection 
of unauthorised acquisition, use or disposition of the Group’s assets 
that could have a material effect on the financial statements.

Any internal control framework, no matter how well designed, has 
inherent limitations including the possibility of human error and the 
circumvention or overriding of the controls and procedures, and may not 
prevent or detect misstatements. Also, projections of any evaluation of 
effectiveness to future periods are subject to the risk that controls may 
become inadequate because of changes in conditions or because the 
degree of compliance with the policies or procedures may deteriorate.

By order of the Board

Rosemary Martin
Group General Counsel and Company Secretary

17 May 2022

Going concern
The Group’s business activities, performance, position, principal risks and 
uncertainties and the Directors’ assessment of its long-term viability are 
set out on page 65.

In addition, the funding position of the Group is included in ‘Borrowings’ 
and ’Capital and financial risk management’ in notes 21 and 22, respectively, 
to the consolidated financial statements. Notes 21 and 22 include 
disclosure in relation to the Group’s objectives, policies and processes 
for managing as well as details regarding its capital, its financial risk 
management objectives; details of its financial instruments and hedging 
activities; and its exposures to credit risk and liquidity risk. As noted on 
page 184, the Group has access to substantial cash and financing facilities.

The Group also believes it adequately manages or mitigates its solvency 
and liquidity risks through two primary processes, described below.

Business planning process and performance management
The Group’s forecasting and planning cycle consists of three in-year 
forecasts, a budget and a long-range plan. These generate income 
statement, cash flow and net debt projections for assessment by 
Group management and the Board. Each forecast is compared with 
prior forecasts and actual results to identify variances and understand 
the drivers of the changes and their future impact so management can 
take action where appropriate. Additional analysis is undertaken to review 
and sense check the key assumptions underpinning the forecasts.

Cash flow and liquidity reviews
The business planning process provides outputs for detailed cash 
flow and liquidity reviews, to ensure that the Group maintains adequate 
liquidity throughout the forecast periods. The prime output is a liquidity 
forecast which is prepared and updated at least on a monthly basis which 
highlights the extent of the Group’s liquidity based on controlled cash 
flows and the headroom under the Group’s undrawn revolving credit 
facility. The key inputs into this forecast are:

 – Free cash flow forecasts with information taken from the business 

planning process;

 – Bond and other debt maturities; and
 – Expectations for shareholder returns, spectrum auctions and 

M&A activity.

The liquidity forecast is reviewed by the Group Chief Financial Officer 
and included in each of her reports to the Board. In addition, the Group 
continues to manage its foreign exchange and interest rate risks within 
the framework of policies and guidelines authorised and reviewed by 
the Board, with oversight provided by the Treasury Risk Committee. 

The Group’s financial performance was resilient during the COVID-19 
pandemic and the residual impact has been considered as part of the 
business planning process and reflected in the Group’s cash flow 
forecasts. The Directors have also considered sensitivities in respect 
of potential downside scenarios in concluding that the Group is able 
to continue in operation for the period to 30 June 2023 from the date 
of approving the consolidated financial statements. Those sensitivities 
include the non-refinancing of debt maturities in the assessment period. 
A reverse stress test was also reviewed to understand how severe 
conditions would have to be to breach liquidity including the required 
reduction in Adjusted EBITDAaL. In addition to the liquidity forecasts, 
downside scenarios and reverse stress test that are prepared, the 
Director’s considered the availability of the Group’s €7.6 billion 
undrawn revolving credit facilities as at 31 March 2022. 

118 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

119 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Directors’ statement of responsibility (continued)

Independent auditor’s report to the members of Vodafone Group Plc

take action where appropriate. Additional analysis is undertaken to review 

 – Are designed to provide reasonable assurance that transactions 

In reaching their conclusion on the going concern assessment, 

the Directors also considered the findings of the work performed 

to support the statement on the long-term viability of the Group. 

As noted on page 65, this included key changes to relevant principal 

risks in light of global economic and political uncertainty, sensitivity 

analysis, scenario assessments, and combinations of these, over the 

viability assessment period. 

Conclusion

Based on the review, the Directors have a reasonable expectation that 

the Company and the Group have adequate resources to continue 

in operational existence for the foreseeable future. Accordingly, the 

Directors continue to adopt the going concern basis in preparing the 

Annual Report and Accounts.

Controls over financial reporting

Management is responsible for establishing and maintaining adequate 

internal control over financial reporting for the Group. 

The Group’s internal control over financial reporting includes policies 

and procedures that:

 – Pertain to the maintenance of records that, in reasonable detail, 

accurately and fairly reflect transactions and dispositions of assets;

are recorded as necessary to permit the preparation of financial 

statements in accordance with UK-adopted IAS, with IFRS as issued 

by the IASB and with the requirements of the Act and that receipts and 

expenditures are being made only in accordance with authorisation of 

management and the Directors of the Company; and

 – Provide reasonable assurance regarding prevention or timely detection 

of unauthorised acquisition, use or disposition of the Group’s assets 

that could have a material effect on the financial statements.

Any internal control framework, no matter how well designed, has 

inherent limitations including the possibility of human error and the 

circumvention or overriding of the controls and procedures, and may not 

prevent or detect misstatements. Also, projections of any evaluation of 

effectiveness to future periods are subject to the risk that controls may 

become inadequate because of changes in conditions or because the 

degree of compliance with the policies or procedures may deteriorate.

By order of the Board

Rosemary Martin

Group General Counsel and Company Secretary

17 May 2022

Going concern

set out on page 65.

The Group’s business activities, performance, position, principal risks and 

uncertainties and the Directors’ assessment of its long-term viability are 

In addition, the funding position of the Group is included in ‘Borrowings’ 

and ’Capital and financial risk management’ in notes 21 and 22, respectively, 

to the consolidated financial statements. Notes 21 and 22 include 

disclosure in relation to the Group’s objectives, policies and processes 

for managing as well as details regarding its capital, its financial risk 

management objectives; details of its financial instruments and hedging 

activities; and its exposures to credit risk and liquidity risk. As noted on 

page 184, the Group has access to substantial cash and financing facilities.

The Group also believes it adequately manages or mitigates its solvency 

and liquidity risks through two primary processes, described below.

Business planning process and performance management

The Group’s forecasting and planning cycle consists of three in-year 

forecasts, a budget and a long-range plan. These generate income 

statement, cash flow and net debt projections for assessment by 

Group management and the Board. Each forecast is compared with 

prior forecasts and actual results to identify variances and understand 

the drivers of the changes and their future impact so management can 

and sense check the key assumptions underpinning the forecasts.

Cash flow and liquidity reviews

The business planning process provides outputs for detailed cash 

flow and liquidity reviews, to ensure that the Group maintains adequate 

liquidity throughout the forecast periods. The prime output is a liquidity 

forecast which is prepared and updated at least on a monthly basis which 

highlights the extent of the Group’s liquidity based on controlled cash 

flows and the headroom under the Group’s undrawn revolving credit 

facility. The key inputs into this forecast are:

 – Free cash flow forecasts with information taken from the business 

planning process;

 – Bond and other debt maturities; and

 – Expectations for shareholder returns, spectrum auctions and 

M&A activity.

The liquidity forecast is reviewed by the Group Chief Financial Officer 

and included in each of her reports to the Board. In addition, the Group 

continues to manage its foreign exchange and interest rate risks within 

the framework of policies and guidelines authorised and reviewed by 

the Board, with oversight provided by the Treasury Risk Committee. 

The Group’s financial performance was resilient during the COVID-19 

pandemic and the residual impact has been considered as part of the 

business planning process and reflected in the Group’s cash flow 

forecasts. The Directors have also considered sensitivities in respect 

of potential downside scenarios in concluding that the Group is able 

to continue in operation for the period to 30 June 2023 from the date 

of approving the consolidated financial statements. Those sensitivities 

include the non-refinancing of debt maturities in the assessment period. 

A reverse stress test was also reviewed to understand how severe 

conditions would have to be to breach liquidity including the required 

reduction in Adjusted EBITDAaL. In addition to the liquidity forecasts, 

downside scenarios and reverse stress test that are prepared, the 

Director’s considered the availability of the Group’s €7.6 billion 

undrawn revolving credit facilities as at 31 March 2022. 

Opinion
In our opinion:

 – Vodafone Group Plc’s consolidated financial statements and Company 
financial statements (the “financial statements”) give a true and fair 
view of the state of the Group’s and of the Company’s affairs as at 
31 March 2022 and of the Group’s profit for the year then ended;
 – the consolidated financial statements have been properly prepared 
in accordance with UK adopted international accounting standards 
and International Financial Reporting Standards (IFRS) as issued by 
the International Accounting Standards Board (IASB); 

 – the Company financial statements have been properly prepared in 
accordance with United Kingdom Generally Accepted Accounting 
Practice; and

 – the financial statements have been prepared in accordance with 

the requirements of the Companies Act 2006.

We have audited the financial statements of Vodafone Group Plc 
(the “Parent company”) and its subsidiaries (the “Group”) for the year 
ended 31 March 2022 which comprise:

Group

Parent company

Consolidated statement 
of financial position as at 
31 March 2022

Company statement of financial 
position as at 31 March 2022

Consolidated income statement 
for the year then ended

Company statement of changes 
in equity for the year then ended

Related notes 1 to 11 to the 
financial statements including 
a summary of significant 
accounting policies

Consolidated statement of 
comprehensive income for 
the year then ended

Consolidated statement of 
changes in equity for the year 
then ended

Consolidated statement of cash 
flows for the year then ended

Related notes 1 to 32 to the 
financial statements, including 
a summary of significant 
accounting policies

The financial reporting framework that has been applied in the 
preparation of the Group financial statements is applicable law and UK 
adopted international accounting standards and International Financial 
Reporting Standards (IFRS) as issued by the International Accounting 
Standards Board (IASB). The financial reporting framework that has 
been applied in the preparation of the Parent company financial 
statements is applicable law and United Kingdom Accounting Standards, 
including FRS 101 “Reduced Disclosure Framework” (United Kingdom 
Generally Accepted Accounting Practice).

Basis for opinion 
We conducted our audit in accordance with International Standards 
on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the ‘Auditor’s responsibilities for the 
audit of the financial statements’ section of our report. We believe that the 
audit evidence we have obtained is sufficient and appropriate to provide a 
basis for our opinion.

Independence
We are independent of the Group and Parent in accordance with 
the ethical requirements that are relevant to our audit of the financial 
statements in the UK, including the FRC’s Ethical Standard as applied 
to listed public interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. 

The non-audit services prohibited by the FRC’s Ethical Standard were 
not provided to the Group or the Parent company and we remain 
independent of the Group and the Parent company in conducting 
the audit.

Conclusions relating to going concern
In auditing the financial statements, we have concluded that the directors’ 
use of the going concern basis of accounting in the preparation of the 
financial statements is appropriate. Our evaluation of the directors’ 
assessment of the Group and Parent company’s ability to continue 
to adopt the going concern basis of accounting included:

 – confirming our understanding of the directors’ going concern 

assessment process, including the controls over the review and 
approval of the budget and long-range plan; 

 – assessing the appropriateness of the duration of the going concern 

assessment period to 30 June 2023 and considering the existence of 
any significant events or conditions beyond this period based on our 
procedures on the Group’s long-range plan and knowledge arising 
from other areas of the audit;

 – verifying inputs against board-approved forecasts and debt facility 

terms and reconciling the opening liquidity position to the prior year 
end and half year interim going concern assessments;

 – reviewing borrowing facilities to confirm both their availability to the 
Group and the forecast debt repayments through the going concern 
assessment period and to validate that there is no financial covenant 
in relation to any of loan arrangements;

 – evaluating management’s historical forecasting accuracy and the 
consistency of the going concern assessment with information 
obtained from other areas of the audit, such as our audit procedures 
on the long-range plans, which underpin management’s goodwill 
impairment assessments; 

 – testing the assessment, including forecast liquidity, for clerical accuracy;
 – assessing whether assumptions made were reasonable and appropriately 
severe, in light of the Group’s relevant principal risks and uncertainties 
and our own independent assessment of those risks; 

 – evaluating the amount and timing of identified mitigating actions available 
to respond to a severe downside scenario, and whether those actions 
are feasible and within the Group’s control;

 – considering the appropriateness of management’s ‘reverse stress test’ 
downside scenario, to understand how severe conditions would have 
to be to breach liquidity and whether the reduction in EBITDAaL required 
has no more than a remote possibility of occurring; 

 – performing independent sensitivity analysis on management’s 
assumptions including applying incremental adverse cashflow 
sensitivities. These sensitivities included the impact of certain severe 
but plausible scenarios, evaluated as part of management’s work on 
the Group’s long term viability including the war in Ukraine, materialising 
within the going concern assessment period; and

 – assessing the appropriateness of the going concern disclosure on 

page 118. 

120 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Our key observations 
 – The directors’ assessment forecasts that the Group will maintain 

sufficient liquidity throughout the going concern assessment period. 
This included the scenario of non-refinancing of debt maturities in the 
assessment period and also the availability of the Group’s €7.6 billion 
revolving credit facilities, undrawn as at 31 March 2022. Furthermore, 
management’s reverse stress test to model the extent of the EBITDAaL 
reduction compared to forecasts required to breach liquidity during the 
going concern assessment period is considered to have only a remote 
possibility of occurring. 

 – The controllable mitigating actions available to management to 

increase liquidity over the going concern assessment period were 
not modelled by management, nor the audit team, due to the level 
of headroom in both the directors’ assessment forecasts and the 
audit team’s additional downside sensitivities.

Based on the work we have performed, we have not identified any 
material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the Group and Parent 
company’s ability to continue as a going concern for a period from 
when the financial statements are authorised for issue to 30 June 2023.

In relation to the Group and Parent company’s reporting on how they have 
applied the UK Corporate Governance Code, we have nothing material to add 
or draw attention to in relation to the directors’ statement in the financial 
statements about whether the directors considered it appropriate to 
adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect 
to going concern are described in the relevant sections of this report. 
However, because not all future events or conditions can be predicted, 
this statement is not a guarantee as to the Group’s ability to continue as 
a going concern.

Overview of our audit approach
Audit scope

 – We performed an audit of the complete 

financial information of 9 components, full 
audit procedures on specific balances for 
4 components, specified audit procedures on 
specific balances for a further 6 components 
and other procedures on the remaining 
292 components.

 – The components where we performed 

full audit procedures accounted for 75% of 
Adjusted EBITDAaL and where we performed 
full or specified procedures in respect of 
revenue accounted for 78% of Revenue.

 – Revenue recognition
 – Carrying value of cash generating units, 

including goodwill

 – Recognition and recoverability of deferred 
tax assets on tax losses – Luxembourg

Key audit matters

Materiality

 – Overall Group materiality of €290m (FY21: 

€280m) has been calculated based on Adjusted 
EBITDAaL as defined in the ‘Our application of 
materiality’ section of this report. This materiality 
represents approximately 2% of the Group’s 
Adjusted EBITDAaL as reported in Note 2 in 
the Consolidated financial statements.

An overview of the scope of the Company 
and Group audits
Tailoring the scope
Our assessment of audit risk, our evaluation of materiality and our 
allocation of performance materiality determine our audit scope for 
each component within the Group. Taken together, this enables us to 
form an opinion on the consolidated financial statements. We take into 
account size, risk profile, the organisation of the Group and effectiveness 
of group-wide controls, changes in the business environment and other 
factors such as recent internal audit results when assessing the level of 
work to be performed at each component.

In assessing the risk of material misstatement to the consolidated financial 
statements, and to ensure we had adequate quantitative coverage of 
significant accounts in the consolidated financial statements, of the 
311 reporting components of the Group, we selected 19 components 
covering entities within Germany, South Africa, Italy, United Kingdom, 
Spain, Turkey, Czech Republic, Hungary, Egypt, Luxembourg and 
corporate entities, which represent the principal business units within 
the Group.

Of the 19 components selected, we performed an audit of the complete 
financial information of 9 components (“full scope components”) which 
were selected based on their size or risk characteristics. 

For 4 components (“specific scope components”), we performed full 
audit procedures on specific accounts within that component that we 
considered had the potential for the greatest impact on the significant 
accounts in the consolidated financial statements either because of 
the size of these accounts or their risk profile. For the remaining 6 
components (“specified procedures components”), we performed 
certain audit procedures on specific accounts within that component that 
we considered had the potential for the greatest impact on the significant 
accounts in the financial statements, either because of the size of these 
accounts or their risk profile. Depending on the component or type of 
procedures, these procedures were undertaken by the primary audit team 
or separate component audit team under the primary audit team’s direction. 
The audit scope of these components may not have included testing of all 
significant accounts of the component, but will have contributed to the 
coverage of significant accounts tested for the Group. 

For the 302 components where we did not perform full audit procedures, 
together these represent 25% of the Group’s Adjusted EBITDAaL, and 
none are individually greater than 5% of the Group’s Adjusted EBITDAaL. 
For the remaining 292 components which are not full scope, specific 
scope or specified procedures scope, we performed other procedures, 
including analytical review at both the Group and individual component 
levels and the use of customised data analytics tools over the purchase 
to pay process, fixed assets to profile trends and identify items for further 
investigation, inquiry of management, testing entity level controls, testing 
group-wide controls and testing of journals across the Group, including 
these remaining components, in order to respond to any potential risks 
of material misstatement to the consolidated financial statements.

120 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

121 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Our key observations 

 – The directors’ assessment forecasts that the Group will maintain 

sufficient liquidity throughout the going concern assessment period. 

Tailoring the scope

An overview of the scope of the Company 

and Group audits

This included the scenario of non-refinancing of debt maturities in the 

Our assessment of audit risk, our evaluation of materiality and our 

assessment period and also the availability of the Group’s €7.6 billion 

allocation of performance materiality determine our audit scope for 

revolving credit facilities, undrawn as at 31 March 2022. Furthermore, 

each component within the Group. Taken together, this enables us to 

management’s reverse stress test to model the extent of the EBITDAaL 

form an opinion on the consolidated financial statements. We take into 

reduction compared to forecasts required to breach liquidity during the 

account size, risk profile, the organisation of the Group and effectiveness 

going concern assessment period is considered to have only a remote 

of group-wide controls, changes in the business environment and other 

possibility of occurring. 

 – The controllable mitigating actions available to management to 

increase liquidity over the going concern assessment period were 

not modelled by management, nor the audit team, due to the level 

of headroom in both the directors’ assessment forecasts and the 

audit team’s additional downside sensitivities.

Based on the work we have performed, we have not identified any 

material uncertainties relating to events or conditions that, individually 

or collectively, may cast significant doubt on the Group and Parent 

company’s ability to continue as a going concern for a period from 

when the financial statements are authorised for issue to 30 June 2023.

In relation to the Group and Parent company’s reporting on how they have 

applied the UK Corporate Governance Code, we have nothing material to add 

or draw attention to in relation to the directors’ statement in the financial 

statements about whether the directors considered it appropriate to 

adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the directors with respect 

to going concern are described in the relevant sections of this report. 

However, because not all future events or conditions can be predicted, 

this statement is not a guarantee as to the Group’s ability to continue as 

a going concern.

Overview of our audit approach

Audit scope

 – We performed an audit of the complete 

financial information of 9 components, full 

audit procedures on specific balances for 

4 components, specified audit procedures on 

specific balances for a further 6 components 

and other procedures on the remaining 

292 components.

 – The components where we performed 

full audit procedures accounted for 75% of 

Adjusted EBITDAaL and where we performed 

full or specified procedures in respect of 

revenue accounted for 78% of Revenue.

 – Carrying value of cash generating units, 

including goodwill

 – Recognition and recoverability of deferred 

tax assets on tax losses – Luxembourg

€280m) has been calculated based on Adjusted 

EBITDAaL as defined in the ‘Our application of 

materiality’ section of this report. This materiality 

represents approximately 2% of the Group’s 

Adjusted EBITDAaL as reported in Note 2 in 

the Consolidated financial statements.

Key audit matters

 – Revenue recognition

Materiality

 – Overall Group materiality of €290m (FY21: 

factors such as recent internal audit results when assessing the level of 

work to be performed at each component.

In assessing the risk of material misstatement to the consolidated financial 

statements, and to ensure we had adequate quantitative coverage of 

significant accounts in the consolidated financial statements, of the 

311 reporting components of the Group, we selected 19 components 

covering entities within Germany, South Africa, Italy, United Kingdom, 

Spain, Turkey, Czech Republic, Hungary, Egypt, Luxembourg and 

corporate entities, which represent the principal business units within 

the Group.

Of the 19 components selected, we performed an audit of the complete 

financial information of 9 components (“full scope components”) which 

were selected based on their size or risk characteristics. 

For 4 components (“specific scope components”), we performed full 

audit procedures on specific accounts within that component that we 

considered had the potential for the greatest impact on the significant 

accounts in the consolidated financial statements either because of 

the size of these accounts or their risk profile. For the remaining 6 

components (“specified procedures components”), we performed 

certain audit procedures on specific accounts within that component that 

we considered had the potential for the greatest impact on the significant 

accounts in the financial statements, either because of the size of these 

accounts or their risk profile. Depending on the component or type of 

procedures, these procedures were undertaken by the primary audit team 

or separate component audit team under the primary audit team’s direction. 

The audit scope of these components may not have included testing of all 

significant accounts of the component, but will have contributed to the 

coverage of significant accounts tested for the Group. 

For the 302 components where we did not perform full audit procedures, 

together these represent 25% of the Group’s Adjusted EBITDAaL, and 

none are individually greater than 5% of the Group’s Adjusted EBITDAaL. 

For the remaining 292 components which are not full scope, specific 

scope or specified procedures scope, we performed other procedures, 

including analytical review at both the Group and individual component 

levels and the use of customised data analytics tools over the purchase 

to pay process, fixed assets to profile trends and identify items for further 

investigation, inquiry of management, testing entity level controls, testing 

group-wide controls and testing of journals across the Group, including 

these remaining components, in order to respond to any potential risks 

of material misstatement to the consolidated financial statements.

The table below illustrates the coverage obtained from the work performed by our audit teams.

Reporting components
Full scope
Specific scope
Specified procedures
Full and specified procedures coverage
Remaining components
Total reporting components

2022

% of Group  

Number
9
4
6
19
292
311

Adjusted EBITDAaL* % of Group Revenue
71%
0%
7%
78%
22%
100%

75%
0%
0%
75%
25%
100%

Note
1, 2, 5
3
2, 4, 5

6, 7, 8

2021

% of Group  

Number
9

Adjusted EBITDA* % of Group Revenue
71%

76%

12
21
343
364

0%
76%
24%
100%

8%
79%
21%
100%

Notes: 
1.  2 of the 9 full scope components relate to the Company and another corporate entity whose activities include consolidation adjustments, which are audited by the primary audit team. Procedures on  

3 of the other full scope locations are undertaken by component audit teams based in Germany and the remaining 4 full scope components are Italy, South Africa, Spain, and the UK. 

2.  The Group audit risks in relation to revenue recognition were subject to audit procedures at each of the full and specified procedures scope locations with significant revenue streams (being 7 full scope 

components and 3 specified procedures components).

3.  The primary audit team performed full audit procedures on specific accounts in respect of 4 finance and corporate entities across a range of significant accounts. The audit procedures did not include 

testing of all significant accounts of the components but will have contributed to the coverage of significant accounts selected for testing by the primary audit team.

4.  For the Turkey, Czech Republic and Hungary components, specified procedures were defined by the Group team in respect of Revenue, Cost of sales, Operating expenses, Intangible assets, Property, 

Plant and Equipment, Trade receivables, Trade and other payables and Cash. For the Egypt component, specified procedures were performed in respect of certain Intangible Assets and Cash. The primary 
audit team also performed specified procedures over a further 2 entities across a range of significant accounts. The audit procedures did not include testing of all significant accounts of the components 
but will have contributed to the coverage of significant accounts selected for testing by the primary audit team.

5.  The Group audit risks in relation to ‘Carrying value of cash generating units, including goodwill’ and ‘Recognition and recoverability of deferred tax assets on tax losses – Luxembourg’ were subject to 

audit procedures by the primary audit team on the entire balance, with support from component audit teams on certain procedures.

6.  The contribution of specified procedures components to Group Adjusted EBITDAaL is included within ‘remaining components’ as audit procedures were performed on certain, but not all, significant 

accounts of the specified procedures components contributing to Group Adjusted EBITDAaL. 
Included within the 311 reporting components are the Group’s joint venture investments in Vodafone Ziggo and INWIT, and Safaricom, an associate, which were subject to review procedures.

7. 
8.  Changes in the number of remaining components compared to prior year reflect decreases in the number of entities within the Group’s consolidation system.

 * Adjusted EBITDAaL as defined in ‘Our application of materiality’ section of this report. Adjusted EBITDAaL was referred to as Adjusted EBITDA in prior years. The metrics have the same definition.

Changes from the prior year 
The approach to audit scoping is similar to the prior year audit, with the 
rotation of a number of markets, designated as specified procedures 
scope for selected significant accounts, to extend the Group audit 
procedures beyond the Group’s main markets and to introduce a level 
of unpredictability through rotational testing. This approach resulted in: 

 – a specified procedure scope being assigned to components in 
Czech Republic and Hungary which were not subject to direct 
audit procedures in the prior year; and

 – Greece, Romania, Vantage Towers Germany and Vantage Towers Spain 
being reassessed as other procedures components in the current year.

Involvement with component audit teams 
In establishing our overall approach to the Group audit, we determined 
the type of work that needed to be undertaken at each of the components 
by us, as the primary audit team, or by component auditors from other EY 
global network firms operating under our instruction. Of the 9 full scope 
components, audit procedures were performed on 2 of these directly 
by the primary audit team with the remaining 7 being performed by 
component audit teams. For the 4 specific scope components, the 
procedures were performed directly by the primary audit team. For 
the 6 specified procedures scope components, work was performed 
directly by the primary audit team for 2 of these, with the remaining 
4 being performed by component audit teams. Where the work was 
performed by component auditors, we determined the appropriate level 
of involvement to enable us to determine that sufficient audit evidence 
had been obtained as a basis for our opinion on the consolidated financial 
statements as a whole.

Vodafone has centralised processes and controls over certain areas 
within its Vodafone Intelligent Solutions (“VOIS”) finance shared service 
centre locations. The primary audit team performs direct oversight, review, 
and coordination of the EY audit teams at VOIS locations, whose work 
includes centralised testing for certain controls and accounts, including 
specified procedures on revenue, leases, cash and centralised purchase 
to pay processes.

Impact of the COVID-19 pandemic – direction, supervision 
and review of component audit teams
Due to the ongoing travel restrictions imposed by the COVID-19 
pandemic, physical site visits were only possible to certain locations 
during the FY22 audit; for other locations these were performed virtually. 
Physical site visits were undertaken by the Senior Statutory Auditor and/
or primary audit team members to component audit teams in Germany, 
Spain, Italy, UK, Czech Republic, Hungary and Egypt. These visits involved 
discussing the audit approach with the component team and any issues 
arising from their work, meeting with local management, attending key 
meetings and reviewing relevant audit working papers on risk areas.

Virtual site visits were undertaken by the primary audit team to the 
component audit teams in South Africa and Turkey. These followed the 
same format as the physical site visits but used our global audit software, 
screen sharing or the provision of copies of work papers direct to the 
primary audit team, to enable the Senior Statutory Auditor, and other 
members of the primary audit team, to complete reviews of key 
component audit team working papers, particularly focussing on the 
Group’s risk areas. For all full scope and specified procedures overseas 
components, during the year we conducted meetings using video 
conferencing to discuss the audit approach and execution with the 
component audit teams and to discuss audit issues arising from their 
work. The Senior Statutory Auditor, or other members of the primary 
audit team, attended key meetings with local management via video 
conference, to discuss the component’s business performance and 
matters relating to the local finance organisation including the internal 
financial control environment.

The primary audit team interacted regularly with the local EY full scope 
and specified procedures component teams where appropriate during 
various stages of the audit, reviewed relevant working papers and were 
responsible for the scope and direction of the audit process. We maintained 
continuous and open dialogue with the component audit teams in addition 
to holding formal meetings to ensure that we were fully aware of their 
progress and the results of their procedures. Close meetings for full, specific, 
and specified procedures components (excluding those performed by the 
primary audit team) were held via video conference in April 2022 and were 
attended by the Senior Statutory Auditor and/or other members of the 
primary audit team. This, together with the additional procedures performed at 
Group level, gave us appropriate evidence for our opinion on the consolidated 
financial statements.

122 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Key audit matters
Key audit matters are those matters that, in our professional judgement, 
were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material 
misstatement (whether or not due to fraud) that we identified. These 
matters included those which had the greatest effect on: the overall audit 
strategy, the allocation of resources in the audit; and directing the efforts 
of the engagement team. These matters were addressed in the context 
of our audit of the financial statements as a whole, and in our opinion 
thereon, and we do not provide a separate opinion on these matters.

Climate change 
There has been increasing interest from stakeholders as to how 
climate change will impact Vodafone Group Plc. The Group has 
determined that the most significant future impacts from climate change 
on its operations will be from its Planet activities and commitments set 
out on pages 41 to 44 and the material climate-related physical and 
transitional risks explained on pages 66 to 67 in the required Task Force 
for Climate related Financial Disclosures, both of which form part of the 
“Other information”, rather than the audited financial statements. Our 
procedures on these disclosures therefore consisted solely of considering 
whether they are materially inconsistent with the financial statements or 
our knowledge obtained in the course of the audit or otherwise appear 
to be materially misstated. 

As explained in Note 1 Basis of Preparation to the consolidated financial 
statements, environmental, regulatory and other factors responsive to 
climate change risks are still developing, and are outside of the Group’s 
control, and consequently financial statements cannot capture all 
possible future outcomes as these are not yet known. The degree of 
certainty of these changes may also mean that they cannot be taken into 
account when determining asset and liability valuations and the timing 
of future cash flows under the requirements of UK-adopted International 
Accounting Standards and International Financial Reporting Standards 
(IFRS) as issued by the International Accounting Standards Board (IASB). 
The significant accounting estimates and judgements assessed by 
management to be potentially impacted by climate risks have been 
described in Note 1 and with further disclosure in respect of the impact 
on the Group’s long-range plans and deferred tax asset recognition 
provided in Note 4 and Note 6 respectively. 

Our audit effort in considering climate change was focused on ensuring 
that the effects of material climate risks disclosed on page 67 have been 
appropriately reflected in asset values and associated disclosures where 
values are determined through modelling future cash flows, being ‘Goodwill’, 
‘Other intangible assets’ and ‘Deferred tax assets’, and in the timing and 
nature of liabilities recognised, being ‘Asset Retirement Obligations’. The 
findings from our procedures supported our evaluation of the adequacy 
of climate change considerations in the Directors’ assessment of going 
concern and viability and associated disclosures. 

122 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

123 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Climate change 

Key audit matters

There has been increasing interest from stakeholders as to how 

climate change will impact Vodafone Group Plc. The Group has 

Key audit matters are those matters that, in our professional judgement, 

were of most significance in our audit of the financial statements of the 

determined that the most significant future impacts from climate change 

current period and include the most significant assessed risks of material 

on its operations will be from its Planet activities and commitments set 

misstatement (whether or not due to fraud) that we identified. These 

out on pages 41 to 44 and the material climate-related physical and 

matters included those which had the greatest effect on: the overall audit 

transitional risks explained on pages 66 to 67 in the required Task Force 

strategy, the allocation of resources in the audit; and directing the efforts 

for Climate related Financial Disclosures, both of which form part of the 

of the engagement team. These matters were addressed in the context 

“Other information”, rather than the audited financial statements. Our 

of our audit of the financial statements as a whole, and in our opinion 

procedures on these disclosures therefore consisted solely of considering 

thereon, and we do not provide a separate opinion on these matters.

whether they are materially inconsistent with the financial statements or 

our knowledge obtained in the course of the audit or otherwise appear 

to be materially misstated. 

As explained in Note 1 Basis of Preparation to the consolidated financial 

statements, environmental, regulatory and other factors responsive to 

climate change risks are still developing, and are outside of the Group’s 

control, and consequently financial statements cannot capture all 

possible future outcomes as these are not yet known. The degree of 

certainty of these changes may also mean that they cannot be taken into 

account when determining asset and liability valuations and the timing 

of future cash flows under the requirements of UK-adopted International 

Accounting Standards and International Financial Reporting Standards 

(IFRS) as issued by the International Accounting Standards Board (IASB). 

The significant accounting estimates and judgements assessed by 

management to be potentially impacted by climate risks have been 

described in Note 1 and with further disclosure in respect of the impact 

on the Group’s long-range plans and deferred tax asset recognition 

provided in Note 4 and Note 6 respectively. 

Our audit effort in considering climate change was focused on ensuring 

that the effects of material climate risks disclosed on page 67 have been 

appropriately reflected in asset values and associated disclosures where 

values are determined through modelling future cash flows, being ‘Goodwill’, 

‘Other intangible assets’ and ‘Deferred tax assets’, and in the timing and 

nature of liabilities recognised, being ‘Asset Retirement Obligations’. The 

findings from our procedures supported our evaluation of the adequacy 

of climate change considerations in the Directors’ assessment of going 

concern and viability and associated disclosures. 

Risk

Revenue recognition
As more fully described in Note 2, Note 14 and Note 15 to the consolidated financial statements, the Group reported revenue of €45,580 million 
(FY21: €43,809 million), contract assets of €3,551 million (FY21: €3,566 million) and contract liabilities of €2,521 million (FY21: €2,490million) for the 
year ended and as at 31 March 2022. Management records revenue according to the principles of IFRS 15, Revenue from Contracts with Customers, 
including following the 5-step model therein. Under IFRS 15, management must determine if there are separate performance obligations for the 
services and goods it provides to customers and assign values thereto, based on the selling prices of goods or services in separate transactions 
under similar conditions to similar customers (the “stand-alone selling price”).

Auditing the revenue recorded by the Group is complex due to the multiple IT systems and tools utilised in the initiation, processing and recording 
of transactions, which includes a high volume of individually low monetary value transactions. Furthermore, judgement and the involvement of IT 
professionals was required to determine the audit approach to test and evaluate the relevant data that was captured and aggregated, and to assess the 
sufficiency of the audit evidence obtained. In addition, determining the stand-alone selling price and therefore the allocation of revenue to the different 
performance obligations, which impacts timing of the related revenue recognition, is complex and judgemental, particularly on new product offerings 
and non-standard enterprise contracts. 

We have also identified a risk of management override through inappropriate manual topside revenue journal entries, given revenue is a key 
performance indicator, both in external communication and for management incentives.

Our response to the risk

We performed full or specified audit procedures over this risk area in 7 full scope and 3 specified procedure components with significant revenue 
streams, which covered 78% of the Group’s revenue. 

Our audit procedures at full scope component locations included, among others, obtaining an understanding of, evaluating the design and testing the 
operating effectiveness of controls over the Group’s revenue recognition process, which includes management’s review of contracts, their identification 
of performance obligations, the estimation of the relative standalone selling price for each performance obligation, and the determination of the timing 
of revenue recorded. With the support of our IT professionals, we also evaluated the design and tested the operating effectiveness of controls over 
the appropriate flow of transactional data through the IT systems and tools and the reconciliation of the transactional data to the accounting records. 
For specified procedures components, we obtained an understanding of the design of controls over the revenue recognition process. 

We evaluated management’s accounting policies and the methodology used by management to determine the standalone selling price, where 
relevant to the requirements of IFRS 15.

For significant revenue streams, our audit procedures included the following, on a sample basis:

 – We obtained a list of new propositions/tariff plans introduced during the period and tested the completeness of the listing. We evaluated 

management’s assessment of the accounting treatment for new propositions/tariff plans for compliance with IFRS 15. 

 – For each significant revenue IT system, we obtained the billing data to general ledger reconciliation which included the relevant adjustments to 
deferred and accrued revenue balances. We reperformed these end-to-end reconciliations, including assessing the accuracy of the data inputs 
to underlying source documentation including contractual agreements where applicable. In addition, we tested the mathematical accuracy 
and completeness of the reconciliations and any material reconciling items including significant revenue postings outside of the billing systems. 

 – We recalculated the revenue recognised to evaluate whether the processing of the revenue recognition by the Group’s IT systems was 

materially correct.

 – We corroborated the standalone selling price allocated to individual elements of bundled contracts, including to observable market pricing 

where available.

 – We used data analytic tools to identify revenue related manual journals posted to the general ledger and traced these back to source systems. 

This included analytical procedures to consider the completeness of journal postings. We obtained and evaluated underlying source documentation 
to test the completeness and accuracy of the postings, including those journals we considered unusual in nature. 

We also assessed the adequacy of the Group’s disclosures in respect to the accounting policies on revenue recognition.

Key observations communicated to the Audit and Risk Committee

Based on the procedures performed, including those in respect of manual adjustments to revenue, we did not identify any evidence of material 
misstatement in the revenue recognised in the year nor in amounts capitalised or deferred as at 31 March 2022.

124 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Risk

Carrying value of cash generating units, including goodwill 
As more fully described in Note 4 to the consolidated financial statements, in accordance with IAS 36 Impairment of Assets, the Group calculates the 
value in use (“VIU”) for cash generating units (“CGUs”) to determine whether an adjustment to the carrying value of the CGU, and therefore, goodwill, is 
required. As of 31 March 2022, the Group has recorded €31,884 million of goodwill, primarily in respect of Germany, Italy and Vantage Towers Germany. 

The Group’s assessment of the VIU of its CGUs involves estimation about the future performance of the local market businesses. In particular, 
the determination of the VIUs was sensitive to the significant assumptions of projected adjusted EBITDAaL growth, long-term growth rates, and 
discount rates. 

Auditing the Group’s annual impairment test was complex and involved significant auditor judgement, given the estimation uncertainty related to the 
significant assumptions described above used in the VIU models and the sensitivity of certain VIU models to fluctuations in those assumptions, including 
where those CGUs had historical impairments, market specific events or other factors which resulted in low headroom. 

Our response to the risk

The recoverability of the Group’s goodwill balances was subject to full scope audit procedures performed by the primary audit team with support from 
relevant component audit teams on certain procedures.

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the Group’s goodwill impairment review 
process, including management’s controls over the significant assumptions described above. 

To test the determination of the VIU of the Group’s goodwill, we performed audit procedures that included, among others, evaluating the 
appropriateness of the determination of the CGUs identified and testing the allocation of assets and liabilities to the carrying value of each CGU. 

For the annual impairment assessment as at 31 March 2022, we also tested, with the help of a valuation specialist, the methodology applied in the 
VIU models, as compared to the requirements of IAS 36, including the mathematical accuracy of management’s model. We performed procedures 
to test and assess the significant assumptions used in the VIU models, including:

 – evaluating projected adjusted EBITDAaL growth, for example by comparing underlying assumptions to external data, such as economic and industry 

forecasts for the relevant markets and for consistency with evidence obtained from other areas of our audit;
 – comparing long-term growth rates and discount rates to EY independently determined acceptable ranges;
 – performing sensitivity analyses on the above described assumptions in the VIU models to evaluate the parameters that, should they arise, would 

cause an impairment of the CGU or indicate additional disclosures were appropriate; and

 – in considering the existence of contrary evidence, for management’s assessment of implied recoverable value we compared CGU EBITDAaL 

multiples to market listed peers and considered independent analyst valuations for individual CGUs where available. 

For each CGU, we compared the cash flow projections used in the VIU models to the information approved by the Group’s Board of Directors and 
evaluated the historical accuracy of management’s business plans, which underpin the VIU models by comparing prior year forecasts to actual results 
in the current period. 

We involved a valuation specialist in our team to assist us with certain of these audit activities.

We also assessed the adequacy of the related disclosures provided in Note 4 of the consolidated financial statements, in particular the sensitivity disclosures 
in relation to reasonably possible changes in assumptions that could result in impairment.

Key observations communicated to the Audit and Risk Committee

We agree with management’s conclusion that the carrying value of the Group’s CGUs are supportable as at 31 March 2022 and that no impairment 
charge is required to be recognised in the year.

We agree with management that additional sensitivity disclosures are required in Note 4 of the consolidated financial statements on the basis that a 
reasonably possible change in certain key assumptions could lead to a different conclusion in respect of the recoverability of carrying value of certain 
cash generating units.

124 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

125 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Risk

Carrying value of cash generating units, including goodwill 

As more fully described in Note 4 to the consolidated financial statements, in accordance with IAS 36 Impairment of Assets, the Group calculates the 

value in use (“VIU”) for cash generating units (“CGUs”) to determine whether an adjustment to the carrying value of the CGU, and therefore, goodwill, is 

required. As of 31 March 2022, the Group has recorded €31,884 million of goodwill, primarily in respect of Germany, Italy and Vantage Towers Germany. 

The Group’s assessment of the VIU of its CGUs involves estimation about the future performance of the local market businesses. In particular, 

the determination of the VIUs was sensitive to the significant assumptions of projected adjusted EBITDAaL growth, long-term growth rates, and 

Auditing the Group’s annual impairment test was complex and involved significant auditor judgement, given the estimation uncertainty related to the 

significant assumptions described above used in the VIU models and the sensitivity of certain VIU models to fluctuations in those assumptions, including 

where those CGUs had historical impairments, market specific events or other factors which resulted in low headroom. 

discount rates. 

Our response to the risk

The recoverability of the Group’s goodwill balances was subject to full scope audit procedures performed by the primary audit team with support from 

relevant component audit teams on certain procedures.

We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the Group’s goodwill impairment review 

process, including management’s controls over the significant assumptions described above. 

To test the determination of the VIU of the Group’s goodwill, we performed audit procedures that included, among others, evaluating the 

appropriateness of the determination of the CGUs identified and testing the allocation of assets and liabilities to the carrying value of each CGU. 

For the annual impairment assessment as at 31 March 2022, we also tested, with the help of a valuation specialist, the methodology applied in the 

VIU models, as compared to the requirements of IAS 36, including the mathematical accuracy of management’s model. We performed procedures 

to test and assess the significant assumptions used in the VIU models, including:

 – evaluating projected adjusted EBITDAaL growth, for example by comparing underlying assumptions to external data, such as economic and industry 

forecasts for the relevant markets and for consistency with evidence obtained from other areas of our audit;

 – comparing long-term growth rates and discount rates to EY independently determined acceptable ranges;

 – performing sensitivity analyses on the above described assumptions in the VIU models to evaluate the parameters that, should they arise, would 

cause an impairment of the CGU or indicate additional disclosures were appropriate; and

 – in considering the existence of contrary evidence, for management’s assessment of implied recoverable value we compared CGU EBITDAaL 

multiples to market listed peers and considered independent analyst valuations for individual CGUs where available. 

For each CGU, we compared the cash flow projections used in the VIU models to the information approved by the Group’s Board of Directors and 

evaluated the historical accuracy of management’s business plans, which underpin the VIU models by comparing prior year forecasts to actual results 

in the current period. 

We involved a valuation specialist in our team to assist us with certain of these audit activities.

in relation to reasonably possible changes in assumptions that could result in impairment.

Key observations communicated to the Audit and Risk Committee

We agree with management’s conclusion that the carrying value of the Group’s CGUs are supportable as at 31 March 2022 and that no impairment 

charge is required to be recognised in the year.

We agree with management that additional sensitivity disclosures are required in Note 4 of the consolidated financial statements on the basis that a 

reasonably possible change in certain key assumptions could lead to a different conclusion in respect of the recoverability of carrying value of certain 

cash generating units.

Risk

Recognition and recoverability of deferred tax assets on tax losses – Luxembourg
As more fully described in Note 6 to the consolidated financial statements, the Group recognises deferred tax assets in accordance with IAS 12 
Income Taxes, based on their estimated recoverability and whether management judges that it is probable that there will be sufficient and suitable 
taxable profits in the relevant legal entity or tax group against which to utilise the assets in the future.

A deferred tax asset in Luxembourg of €16,298 million (FY21: €17,394 million) has been recognised in respect of losses, as management concluded it 
is probable that the Luxembourg entities will continue to generate taxable profits in the future against which they can utilise these assets. Management 
estimates that the losses will be utilised over a period of 45-48 years. 

The Luxembourg companies’ income is derived from the Group’s internal financing, procurement and roaming activities. The forecast future finance 
income can vary based on forecast interest rates and intercompany debt levels which in turn impacts the timeframe over which the deferred tax asset 
is forecast to be recovered. 

Furthermore, Luxembourg owns direct and indirect interests in the Group’s operating activities. The value of these investments is primarily based on the 
Group’s value in use calculations. Changes in the value for the purposes of local Luxembourg statutory financial statements can result in impairment 
reversals or change which are taxable / tax deductible under local law. In the current year, there has been a reversal of a historical impairment, which 
has resulted in the utilisation of brought forward tax losses, thereby reducing the carrying value of the deferred tax asset recognised and a reduced 
timeframe over which the deferred tax asset, recognised at 31 March 2022, is forecast to be recovered.

Auditing the Group’s recognition and recoverability of deferred tax assets in Luxembourg is significant to the audit because it involves material amounts, 
and the judgements and estimates in relation to future taxable profits and the period of time over which it is expected to utilise these assets, results in 
increased estimation uncertainty. 

Our response to the risk

Audit procedures on the recognition and recoverability of deferred tax assets on tax losses in Luxembourg were performed by the primary audit team 
and its tax professionals with support from Luxembourg tax and transfer pricing specialists on certain procedures.

We obtained an understanding, evaluated the design and tested the operating effectiveness of management’s controls around the recognition of 
deferred tax assets in Luxembourg, including the calculation of the gross amount of deferred tax assets recorded, the preparation of the prospective 
financial information used to determine the Luxembourg entities’ future taxable income, and management’s identification and use of available 
commercial strategies.

To test the realisability of the deferred tax assets in Luxembourg, with the support of tax professionals and tax specialists, our audit procedures included, 
among others; 

 – assessing the existence of available losses, including the impact of current year taxable profits resulting from roaming, procurement and finance 

income and the reversal of previously recognised impairments within the local statutory financial statements;

 – evaluating management’s position on the recoverability of the losses with respect to local tax law and tax planning strategies adopted; 
 – testing the calculation of the reversal of previous impairments, by agreeing the value in use calculations to our audit work performed on 

‘Carrying value of cash generating units, including goodwill’, assessing the Luxembourg ownership structure; 

We also assessed the adequacy of the related disclosures provided in Note 4 of the consolidated financial statements, in particular the sensitivity disclosures 

 – testing the reasonableness of the forecasted procurement and roaming taxable profits utilised in management’s realisability assessment, 

by comparing to historical actual profits and with evidence obtained from other areas of our audit;

 – evaluating the forecast finance income by, on a sample basis, recalculating income with reference to underlying agreements, comparing future 
interest rates utilised in the forecasts to relevant external benchmarks and the assumed reductions in intergroup debt for consistency with our 
understanding of relevant guidance in respect of transfer pricing of financial transactions;

 – assessing whether contrary evidence exists that is not consistent with either management’s stated intention that the financing structures will remain 

in place or that it is probable that future taxable profits will exist; and

 – reviewing the adequacy of the disclosures in respect of the recognition of the deferred tax asset, which explain the evidence supporting the recognition, 
judgements in respect of the utilisation profile including longer term uncertainties and the key drivers of changes in the carrying value of the asset 
and the utilisation period. 

Key observations communicated to the Audit and Risk Committee

We agree with the recognition of the deferred tax assets, and consequently the long recoverability period, on the basis of forecast profits which are 
considered probable given management’s intention to retain current activities in Luxembourg over the long term and the track record of historical 
profitability in these operations.

The reduction in the period of utilisation is consistent with the utilisation of losses during the period, the reversal of historic impairments in the local 
statutory financial statements and forecast taxable profits in Luxembourg.

126 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Our application of materiality
We apply the concept of materiality in planning and performing the audit, 
in evaluating the effect of identified misstatements on the audit and in 
forming our audit opinion. 

Materiality
The magnitude of an omission or misstatement that, individually or in 
the aggregate, could reasonably be expected to influence the economic 
decisions of the users of the financial statements. Materiality provides a 
basis for determining the nature and extent of our audit procedures.

We determined materiality for the Group to be €290 million (2021: 
€280 million), which is approximately 2% (2021: 2%) of Adjusted EBITDAaL. 
We believe that Adjusted EBITDAaL provides us with the most relevant 
performance measure on which to determine materiality, given 
the prominence of this metric throughout the Annual Report and 
consolidated financial statements, investor presentations, profit 
metrics focussed on by analysts and its alignment to the management 
remuneration metric of adjusted EBIT. In the prior year, the materiality 
basis included the add back of restructuring costs. These have not 
been added back in current year. There is no significant change in 
the materiality level resulting from this change.

We determined materiality for the Company to be €467 million (2021: 
€445 million), which is 1% (2021: 1%) of the Company’s equity. However, 
since the Company was a full scope component, for accounts that were 
relevant for the Group financial statements, a performance materiality of 
€42 million was applied.

During the course of our audit, we reassessed initial materiality with 
the only change in the final materiality from our original assessment at 
planning being to reflect the actual reported performance during the year. 

Performance materiality
The application of materiality at the individual account or balance level. It 
is set at an amount to reduce to an appropriately low level the probability 
that the aggregate of uncorrected and undetected misstatements 
exceeds materiality.

On the basis of our risk assessments, together with our assessment of the 
Group’s overall control environment, our judgement was that performance 
materiality was 75% (2021: 50%) of our planning materiality, namely 
€218m (2021: €140m). We have set performance materiality at this 
higher percentage due to:

 – Our view of the effectiveness of the control environment to prevent or 
detect and correct errors and the low number of control deficiencies in 
the prior year audit;

 – The resilience and pace of recovery of the business through the 

COVID-19 pandemic; and

 – The reduced level and scale of M&A transactions during FY22 

relative to previous years.

Audit work at component locations for the purpose of obtaining audit 
coverage over significant financial statement accounts is undertaken 
based on a percentage of total performance materiality. The performance 
materiality set for each component is based on the relative scale and 
risk of the component to the Group as a whole and our assessment of the 
risk of misstatement at that component. In the current year, the range of 
performance materiality allocated to components was €42m to €218m 
(2021: €28m to €140m). 

Reporting threshold
An amount below which identified misstatements are considered as being 
clearly trivial.

We agreed with the Audit and Risk Committee that we would report to 
them all uncorrected audit differences in excess of €15m (2021: €14m), 
which is set at 5% of planning materiality, as well as differences below that 
threshold that, in our view, warranted reporting on qualitative grounds.

We evaluate any uncorrected misstatements against both the quantitative 
measures of materiality discussed above and in light of other relevant 
qualitative considerations in forming our opinion.

Other information 
The other information comprises the information included in the Annual 
Report set out on pages 1 to 115, other than the financial statements and 
our auditor’s report thereon. The directors are responsible for the other 
information contained within the Annual Report. 

Our opinion on the financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in this 
report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the course of 
the audit or otherwise appears to be materially misstated. If we identify 
such material inconsistencies or apparent material misstatements, 
we are required to determine whether there is a material misstatement 
in the financial statements themselves. If, based on the work we have 
performed, we conclude that there is a material misstatement of the 
other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the 
Companies Act 2006
In our opinion, the part of the directors’ remuneration report to be audited 
has been properly prepared in accordance with the Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

 – the information given in the strategic report and the directors’ report 
for the financial year for which the financial statements are prepared 
is consistent with the financial statements; and 

 – the strategic report and the directors’ report have been prepared in 

accordance with applicable legal requirements.

Matters on which we are required to report 
by exception
In the light of the knowledge and understanding of the Group and the 
Company and its environment obtained in the course of the audit, we 
have not identified material misstatements in the strategic report or 
the directors’ report.

We have nothing to report in respect of the following matters in 
relation to which the Companies Act 2006 requires us to report to 
you if, in our opinion:

 – adequate accounting records have not been kept by the Company, or 
returns adequate for our audit have not been received from branches 
not visited by us; or

 – the Company financial statements and the part of the Directors’ 

Remuneration Report to be audited are not in agreement with the 
accounting records and returns; or

 – certain disclosures of directors’ remuneration specified by law are not 

made; or

 – we have not received all the information and explanations we require 

for our audit.

126 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

127 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Our application of materiality

We apply the concept of materiality in planning and performing the audit, 

in evaluating the effect of identified misstatements on the audit and in 

We evaluate any uncorrected misstatements against both the quantitative 

measures of materiality discussed above and in light of other relevant 

qualitative considerations in forming our opinion.

forming our audit opinion. 

Materiality

The magnitude of an omission or misstatement that, individually or in 

the aggregate, could reasonably be expected to influence the economic 

decisions of the users of the financial statements. Materiality provides a 

basis for determining the nature and extent of our audit procedures.

We determined materiality for the Group to be €290 million (2021: 

€280 million), which is approximately 2% (2021: 2%) of Adjusted EBITDAaL. 

We believe that Adjusted EBITDAaL provides us with the most relevant 

performance measure on which to determine materiality, given 

the prominence of this metric throughout the Annual Report and 

consolidated financial statements, investor presentations, profit 

metrics focussed on by analysts and its alignment to the management 

remuneration metric of adjusted EBIT. In the prior year, the materiality 

basis included the add back of restructuring costs. These have not 

been added back in current year. There is no significant change in 

the materiality level resulting from this change.

We determined materiality for the Company to be €467 million (2021: 

€445 million), which is 1% (2021: 1%) of the Company’s equity. However, 

since the Company was a full scope component, for accounts that were 

relevant for the Group financial statements, a performance materiality of 

€42 million was applied.

During the course of our audit, we reassessed initial materiality with 

the only change in the final materiality from our original assessment at 

planning being to reflect the actual reported performance during the year. 

Performance materiality

The application of materiality at the individual account or balance level. It 

is set at an amount to reduce to an appropriately low level the probability 

that the aggregate of uncorrected and undetected misstatements 

exceeds materiality.

On the basis of our risk assessments, together with our assessment of the 

Group’s overall control environment, our judgement was that performance 

materiality was 75% (2021: 50%) of our planning materiality, namely 

€218m (2021: €140m). We have set performance materiality at this 

higher percentage due to:

 – Our view of the effectiveness of the control environment to prevent or 

detect and correct errors and the low number of control deficiencies in 

 – The resilience and pace of recovery of the business through the 

the prior year audit;

COVID-19 pandemic; and

relative to previous years.

Audit work at component locations for the purpose of obtaining audit 

coverage over significant financial statement accounts is undertaken 

based on a percentage of total performance materiality. The performance 

materiality set for each component is based on the relative scale and 

risk of the component to the Group as a whole and our assessment of the 

(2021: €28m to €140m). 

Reporting threshold

clearly trivial.

An amount below which identified misstatements are considered as being 

We agreed with the Audit and Risk Committee that we would report to 

them all uncorrected audit differences in excess of €15m (2021: €14m), 

which is set at 5% of planning materiality, as well as differences below that 

threshold that, in our view, warranted reporting on qualitative grounds.

Other information 

The other information comprises the information included in the Annual 

Report set out on pages 1 to 115, other than the financial statements and 

our auditor’s report thereon. The directors are responsible for the other 

information contained within the Annual Report. 

Our opinion on the financial statements does not cover the other 

information and, except to the extent otherwise explicitly stated in this 

report, we do not express any form of assurance conclusion thereon. 

In connection with our audit of the financial statements, our 

responsibility is to read the other information and, in doing so, 

consider whether the other information is materially inconsistent with 

the financial statements or our knowledge obtained in the course of 

the audit or otherwise appears to be materially misstated. If we identify 

such material inconsistencies or apparent material misstatements, 

we are required to determine whether there is a material misstatement 

in the financial statements themselves. If, based on the work we have 

performed, we conclude that there is a material misstatement of the 

other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the 

Companies Act 2006

In our opinion, the part of the directors’ remuneration report to be audited 

has been properly prepared in accordance with the Companies Act 2006.

In our opinion, based on the work undertaken in the course of the audit:

 – the information given in the strategic report and the directors’ report 

for the financial year for which the financial statements are prepared 

is consistent with the financial statements; and 

 – the strategic report and the directors’ report have been prepared in 

accordance with applicable legal requirements.

Matters on which we are required to report 

by exception

In the light of the knowledge and understanding of the Group and the 

Company and its environment obtained in the course of the audit, we 

have not identified material misstatements in the strategic report or 

the directors’ report.

We have nothing to report in respect of the following matters in 

relation to which the Companies Act 2006 requires us to report to 

 – adequate accounting records have not been kept by the Company, or 

returns adequate for our audit have not been received from branches 

not visited by us; or

 – the Company financial statements and the part of the Directors’ 

Remuneration Report to be audited are not in agreement with the 

accounting records and returns; or

 – we have not received all the information and explanations we require 

for our audit.

risk of misstatement at that component. In the current year, the range of 

 – certain disclosures of directors’ remuneration specified by law are not 

performance materiality allocated to components was €42m to €218m 

made; or

 – The reduced level and scale of M&A transactions during FY22 

you if, in our opinion:

Corporate Governance Statement
The Listing Rules require us to review the directors’ statement in relation 
to going concern, longer-term viability and that part of the Corporate 
Governance Statement relating to the Group and Company’s compliance 
with the provisions of the UK Corporate Governance Code specified for 
our review.

Based on the work undertaken as part of our audit, we have concluded 
that each of the following elements of the Corporate Governance 
Statement is materially consistent with the financial statements or our 
knowledge obtained during the audit:

 – Directors’ statement with regards to the appropriateness of adopting 
the going concern basis of accounting and any material uncertainties 
identified set out on page 118;

 – Directors’ explanation as to its assessment of the company’s prospects, 
the period this assessment covers and why the period is appropriate 
set out on page 65;

 – Director’s statement on whether it has a reasonable expectation that 
the Group will be able to continue in operation and meets its liabilities 
set out on page 118;

 – Directors’ statement on fair, balanced and understandable set out on 

page 117;

 – Board’s confirmation that it has carried out a robust assessment of the 

emerging and principal risks set out on page 117;

 – The section of the annual report that describes the review of effectiveness 
of risk management and internal control systems set out on pages 
86-87 and 114; and;

 – The section describing the work of the Audit and Risk Committee set 

out on pages 83-88

Responsibilities of directors
As explained more fully in the directors’ responsibilities statement set out 
on pages 117-118, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair 
view, and for such internal control as the directors determine is necessary 
to enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible 
for assessing the Group and Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and 
using the going concern basis of accounting unless the directors either 
intend to liquidate the Group or the Company or to cease operations, 
or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the 
financial statements 
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but 
is not a guarantee that an audit conducted in accordance with ISAs (UK) 
will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually 
or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements. 

Explanation as to what extent the audit was considered capable 
of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws 
and regulations. We design procedures in line with our responsibilities, 
outlined above, to detect irregularities, including fraud. The risk of not 
detecting a material misstatement due to fraud is higher than the risk 
of not detecting one resulting from error, as fraud may involve deliberate 
concealment by, for example, forgery or intentional misrepresentations, 
or through collusion. The extent to which our procedures are capable of 
detecting irregularities, including fraud is detailed below.

However, the primary responsibility for the prevention and detection of 
fraud rests with both those charged with governance of the Company 
and management. 

 – We obtained an understanding of the legal and regulatory 

frameworks that are applicable to the Group and determined that 
the most significant are those that relate to the reporting framework 
(IFRS, FRS 101, the UK Companies Act 2006 and UK Corporate 
Governance Code), the relevant tax compliance regulations in the 
jurisdictions in which the Group operates and the EU General Data 
Protection Regulation (GDPR).

 – We understood how the Group is complying with those frameworks 

by making enquiries of management, internal audit, those responsible 
for legal and compliance procedures and the company secretary. 
We corroborated our enquiries through our review of board minutes 
and papers provided to the Audit and Risk Committee, correspondence 
received from regulatory bodies and attendance at all meetings of the 
Audit and Risk Committee, as well as consideration of the results of our 
audit procedures across the Group.

 – We assessed the susceptibility of the Group’s financial statements 
to material misstatement, including how fraud might occur by 
meeting with management from various parts of the business 
including management and finance teams of the local markets 
designated as full, specific and specified procedures scope locations, 
Head Office, the Audit and Risk Committee, the internal audit function, 
the Group legal function and individuals in the fraud and compliance 
department to understand where it considered there was susceptibility 
to fraud; and assessing whistleblowing incidences for those with a potential 
financial reporting impact. We also considered performance targets and 
their propensity to influence on efforts made by management to manage 
earnings or influence the perceptions of analysts. We considered the 
programmes and controls that the Group has established to address 
risks identified, or that otherwise prevent, deter and detect fraud, and 
how senior management monitors those programmes and controls.

128 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

Other matters we are required to address 
 – Following the recommendation from the Audit and Risk Committee, 

we were appointed by the Company on 23 July 2019 to audit 
the financial statements for the year ending 31 March 2020 and 
subsequent financial periods. 

The period of total uninterrupted engagement including previous 
renewals and reappointments is three years, covering the years ending 
31 March 2020 to 31 March 2022.

 – The audit opinion is consistent with the additional report to the 

Audit and Risk Committee.

Use of our report
This report is made solely to the Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 
audit work has been undertaken so that we might state to the Company’s 
members those matters we are required to state to them in an auditor’s 
report and for no other purpose. To the fullest extent permitted by law, 
we do not accept or assume responsibility to anyone other than the 
Company and the Company’s members as a body, for our audit work, 
for this report, or for the opinions we have formed. 

Alison Duncan (Senior statutory auditor)
for and on behalf of Ernst & Young LLP, Statutory Auditor

London

17 May 2022

 – Based on this understanding we designed our audit procedures to 
identify non-compliance with such laws and regulations, including 
where necessary using our forensic specialists. Our procedures 
involved enquiries of management at Head Office, the Audit and 
Risk Committee, the internal audit function, the Group legal function, 
the corporate security team, individuals in the fraud and compliance 
department (including those responsible for fraud investigation 
and whistleblowing); journal entry testing, with a focus on manual 
consolidation journals and journals indicating large or unusual 
transactions, based on our understanding of the business; and 
challenging the assumptions and judgements made by management 
in respect of significant one-off transactions in the financial year and 
significant accounting estimates as referred to in the key audit matters 
section above. At a component level, our full and specified procedure 
scope component audit teams’ procedures included enquiries of 
component management; journal entry testing; and focussed testing, 
including in respect of the key audit matter of revenue recognition. We 
also leveraged our data analytics capabilities in performing work on the 
purchase to pay process and property, plant and equipment balances 
and leases, to assist in identifying higher risk transactions and balances, 
respectively, for testing.

 – If significant instances of non-compliance with laws and regulations 
were identified, these were communicated to the relevant local EY 
teams who performed sufficient and appropriate audit procedures, 
supplemented by audit procedures performed at the Group level, 
to conclude that there was no material impact on the consolidated 
financial statements. 

 – Where the risk was considered to be higher, including areas impacting 
Group key performance indicators or management remuneration, 
we performed audit procedures to address each identified fraud risk 
or other risk of material misstatement. These procedures included 
those on revenue recognition referred to in the key audit matter 
section above and testing manual journals and were designed to 
provide reasonable assurance that the financial statements were 
free from material fraud or error.

A further description of our responsibilities for the audit of the financial 
statements is located on the Financial Reporting Council’s website at 
https://www.frc.org.uk/auditorsresponsibilities. This description forms 
part of our auditor’s report.

Other matters we are required to address 

 – Following the recommendation from the Audit and Risk Committee, 

we were appointed by the Company on 23 July 2019 to audit 

the financial statements for the year ending 31 March 2020 and 

subsequent financial periods. 

The period of total uninterrupted engagement including previous 

renewals and reappointments is three years, covering the years ending 

31 March 2020 to 31 March 2022.

 – The audit opinion is consistent with the additional report to the 

Audit and Risk Committee.

Use of our report

This report is made solely to the Company’s members, as a body, in 

accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 

audit work has been undertaken so that we might state to the Company’s 

members those matters we are required to state to them in an auditor’s 

report and for no other purpose. To the fullest extent permitted by law, 

we do not accept or assume responsibility to anyone other than the 

Company and the Company’s members as a body, for our audit work, 

for this report, or for the opinions we have formed. 

Alison Duncan (Senior statutory auditor)

for and on behalf of Ernst & Young LLP, Statutory Auditor

London

17 May 2022

 – Based on this understanding we designed our audit procedures to 

identify non-compliance with such laws and regulations, including 

where necessary using our forensic specialists. Our procedures 

involved enquiries of management at Head Office, the Audit and 

Risk Committee, the internal audit function, the Group legal function, 

the corporate security team, individuals in the fraud and compliance 

department (including those responsible for fraud investigation 

and whistleblowing); journal entry testing, with a focus on manual 

consolidation journals and journals indicating large or unusual 

transactions, based on our understanding of the business; and 

challenging the assumptions and judgements made by management 

in respect of significant one-off transactions in the financial year and 

significant accounting estimates as referred to in the key audit matters 

section above. At a component level, our full and specified procedure 

scope component audit teams’ procedures included enquiries of 

component management; journal entry testing; and focussed testing, 

including in respect of the key audit matter of revenue recognition. We 

also leveraged our data analytics capabilities in performing work on the 

purchase to pay process and property, plant and equipment balances 

and leases, to assist in identifying higher risk transactions and balances, 

respectively, for testing.

 – If significant instances of non-compliance with laws and regulations 

were identified, these were communicated to the relevant local EY 

teams who performed sufficient and appropriate audit procedures, 

supplemented by audit procedures performed at the Group level, 

to conclude that there was no material impact on the consolidated 

financial statements. 

 – Where the risk was considered to be higher, including areas impacting 

Group key performance indicators or management remuneration, 

we performed audit procedures to address each identified fraud risk 

or other risk of material misstatement. These procedures included 

those on revenue recognition referred to in the key audit matter 

section above and testing manual journals and were designed to 

provide reasonable assurance that the financial statements were 

free from material fraud or error.

A further description of our responsibilities for the audit of the financial 

statements is located on the Financial Reporting Council’s website at 

https://www.frc.org.uk/auditorsresponsibilities. This description forms 

part of our auditor’s report.

128 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Independent auditor’s report to the members of Vodafone Group Plc (continued)

129 Vodafone Group Plc   

Annual Report 2022

129 

Vodafone Group Plc 
Annual Report 2022 

Strategic report

Governance

Financials

Other information

Consolidated income statement 
for the years ended 31 March 

Revenue 
Cost of sales 
Gross profit 
Selling and distribution expenses 
Administrative expenses 
Net credit losses on financial assets 
Share of results of equity accounted associates and joint ventures 
Impairment loss 
Other income 
Operating profit 
Non-operating expense 
Investment income 
Financing costs 
Profit before taxation 
Income tax expense 
Profit/(loss) for the financial year 
Attributable to: 
– Owners of the parent
– Non-controlling interests
Profit/(loss) for the financial year 
Earnings/(loss) per share 
From continuing operations 
– Basic 
– Diluted
Total Group 
– Basic 
– Diluted

Overview
Strategic Report 
Governance

Financials

Other information

2021  
€m  
43,809 
(30,086) 
13,723 
(3,522) 
(5,350) 
(664) 
342 
– 
568 
5,097 
– 
330 
(1,027) 
4,400 
(3,864) 
536 

112 
424 
536 

0.38c 
0.38c 

0.38c 
0.38c 

2020  
€m  
44,974 
(30,682) 
14,292 
(3,814) 
(5,810) 
(660) 
(2,505) 
(1,685) 
4,281 
4,099 
(3) 
248 
(3,549) 
795 
(1,250) 
(455) 

(920) 
465 
(455) 

(3.13)c 
(3.13)c 

(3.13)c 
(3.13)c 

Note  
2 

22 

12 

4 

3 

3 

5 

5 

6 

8 

8 

8 

8 

2022  
€m  
45,580 
(30,574) 
15,006 
(3,358) 
(5,713) 
(561) 
211 
– 
79 
5,664 
– 
254 
(1,964) 
3,954 
(1,330) 
2,624 

2,088 
536 
2,624 

7.20c 
7.17c 

7.20c 
7.17c 

Consolidated statement of comprehensive income 
for the years ended 31 March 

Profit/(loss) for the financial year 
Other comprehensive income/(expense): 
Items that may be reclassified to the income statement in subsequent years: 
Foreign exchange translation differences, net of tax 
Foreign exchange translation differences transferred to the income statement 
Other, net of tax1 
Total items that may be reclassified to the income statement in subsequent 
years 
Items that will not be reclassified to the income statement in subsequent years: 
Net actuarial gains/(losses) on defined benefit pension schemes, net of tax 
Total items that will not be reclassified to the income statement in 
subsequent years 
Other comprehensive income/(expense) 
Total comprehensive income/(expense) for the financial year 
Attributable to: 
– Owners of the parent
– Non-controlling interests

Note: 
1  Principally includes the impact of the Group’s cash flow hedges deferred to other comprehensive income during the year. 

Note  

2022  
€m  
2,624 

2021  
€m  
536 

2020  
€m  
(455) 

(25) 
19 
1,863 

133 
(17) 
(3,743) 

(982) 
(36) 
3,066 

1,857 

(3,627) 

2,048 

25 

483 

(555) 

526 

483 
2,340 
4,964 

4,402 
562 
4,964 

(555) 
(4,182) 
(3,646) 

(4,069) 
423 
(3,646) 

526 
2,574 
2,119 

1,696 
423 
2,119 

Further details on items in the consolidated statement of comprehensive income can be found in the consolidated statement of changes in equity on page 131.

  
 
130 Vodafone Group Plc   

Annual Report 2022

130 Vodafone Group Plc 
Annual Report 2022  
20212020  

Strategic report

Governance

Financials

Other information

Consolidated statement of financial position 
at 31 March 

Non-current assets 
Goodwill 
Other intangible assets 
Property, plant and equipment 
Investments in associates and joint ventures 
Other investments 
Deferred tax assets 
Post employment benefits 
Trade and other receivables 

Current assets 
Inventory 
Taxation recoverable 
Trade and other receivables 
Other investments 
Cash and cash equivalents 

Assets held for sale 
Total assets 

Equity 
Called up share capital 
Additional paid-in capital 
Treasury shares 
Accumulated losses 
Accumulated other comprehensive income 
Total attributable to owners of the parent 
Non-controlling interests 
Total equity 

Non-current liabilities 
Borrowings 
Deferred tax liabilities 
Post employment benefits 
Provisions 
Trade and other payables 

Current liabilities 
Borrowings 
Financial liabilities under put option arrangements 
Taxation liabilities 
Provisions 
Trade and other payables 

Total equity and liabilities 

Note 

31 March 2022  
€m  

31 March 2021  
€m  

10 

10 

11 

12 

13 

6 

25 

14 

14 

13 

19 

7 

17 

21 

6 

25 

16 

15 

21 

22 

16 

15 

31,884 
21,360 
40,804 
4,268 
1,073 
19,089 
555 
6,383 
125,416 

836 
296 
11,019 
7,931 
7,496 
27,578 
959 
153,953 

31,731 
21,818 
41,243 
4,670 
925 
21,569 
60 
4,777 
126,793 

676 
434 
10,923 
9,159 
5,821 
27,013 
1,257 
155,063 

4,797 
149,018 
(7,278) 
(122,118) 
30,268 
54,687 
2,290 
56,977 

4,797 
150,812 
(6,172) 
(121,587) 
27,954 
55,804 
2,012 
57,816 

58,131 
520 
281 
1,881 
2,516 
63,329 

11,961 
494 
864 
667 
19,661 
33,647 
153,953 

59,272 
2,095 
513 
1,747 
4,909 
68,536 

8,488 
492 
769 
892 
18,070 
28,711 
155,063 

The consolidated financial statements on pages 129 to 214 were approved by the Board of Directors and authorised for issue on 17 May 2022 
and were signed on its behalf by: 

Nick Read 
Chief Executive 

Margherita Della Valle 
Chief Financial Officer

 
130 Vodafone Group Plc   

Annual Report 2022

130 Vodafone Group Plc 

130 Vodafone Group Plc 

Annual Report 2022  

Annual Report 2022  

20212020  

20212020  

at 31 March 

at 31 March 

Non-current assets 

Non-current assets 

Goodwill 

Goodwill 

Other intangible assets 

Other intangible assets 

Property, plant and equipment 

Property, plant and equipment 

Investments in associates and joint ventures 

Investments in associates and joint ventures 

Accumulated other comprehensive income 

Accumulated other comprehensive income 

Total attributable to owners of the parent 

Total attributable to owners of the parent 

Other investments 

Other investments 

Deferred tax assets 

Deferred tax assets 

Post employment benefits 

Post employment benefits 

Trade and other receivables 

Trade and other receivables 

Current assets 

Current assets 

Inventory 

Inventory 

Taxation recoverable 

Taxation recoverable 

Trade and other receivables 

Trade and other receivables 

Other investments 

Other investments 

Cash and cash equivalents 

Cash and cash equivalents 

Assets held for sale 

Assets held for sale 

Total assets 

Total assets 

Equity 

Equity 

Called up share capital 

Called up share capital 

Additional paid-in capital 

Additional paid-in capital 

Treasury shares 

Treasury shares 

Accumulated losses 

Accumulated losses 

Non-controlling interests 

Non-controlling interests 

Total equity 

Total equity 

Non-current liabilities 

Non-current liabilities 

Borrowings 

Borrowings 

Deferred tax liabilities 

Deferred tax liabilities 

Post employment benefits 

Post employment benefits 

Provisions 

Provisions 

Trade and other payables 

Trade and other payables 

Current liabilities 

Current liabilities 

Borrowings 

Borrowings 

Taxation liabilities 

Taxation liabilities 

Provisions 

Provisions 

Trade and other payables 

Trade and other payables 

Total equity and liabilities 

Total equity and liabilities 

and were signed on its behalf by: 

and were signed on its behalf by: 

Financial liabilities under put option arrangements 

Financial liabilities under put option arrangements 

31 March 2022  

31 March 2022  

31 March 2021  

31 March 2021  

Note 

Note 

€m  

€m  

€m  

€m  

10 

10 

10 

10 

11 

11 

12 

12 

13 

13 

6 

6 

25 

25 

14 

14 

14 

14 

13 

13 

19 

19 

7 

7 

17 

17 

21 

21 

6 

6 

25 

25 

16 

16 

15 

15 

21 

21 

22 

22 

16 

16 

15 

15 

125,416 

125,416 

126,793 

126,793 

153,953 

153,953 

155,063 

155,063 

4,797 

4,797 

149,018 

149,018 

4,797 

4,797 

150,812 

150,812 

(7,278) 

(7,278) 

(6,172) 

(6,172) 

(122,118) 

(122,118) 

(121,587) 

(121,587) 

31,884 

31,884 

21,360 

21,360 

40,804 

40,804 

4,268 

4,268 

1,073 

1,073 

19,089 

19,089 

555 

555 

6,383 

6,383 

836 

836 

296 

296 

11,019 

11,019 

7,931 

7,931 

7,496 

7,496 

27,578 

27,578 

959 

959 

30,268 

30,268 

54,687 

54,687 

2,290 

2,290 

56,977 

56,977 

58,131 

58,131 

520 

520 

281 

281 

1,881 

1,881 

2,516 

2,516 

31,731 

31,731 

21,818 

21,818 

41,243 

41,243 

4,670 

4,670 

925 

925 

21,569 

21,569 

60 

60 

4,777 

4,777 

676 

676 

434 

434 

10,923 

10,923 

9,159 

9,159 

5,821 

5,821 

27,013 

27,013 

1,257 

1,257 

27,954 

27,954 

55,804 

55,804 

2,012 

2,012 

57,816 

57,816 

59,272 

59,272 

2,095 

2,095 

513 

513 

1,747 

1,747 

4,909 

4,909 

63,329 

63,329 

68,536 

68,536 

11,961 

11,961 

8,488 

8,488 

494 

494 

864 

864 

667 

667 

492 

492 

769 

769 

892 

892 

19,661 

19,661 

33,647 

33,647 

18,070 

18,070 

28,711 

28,711 

153,953 

153,953 

155,063 

155,063 

The consolidated financial statements on pages 129 to 214 were approved by the Board of Directors and authorised for issue on 17 May 2022 

The consolidated financial statements on pages 129 to 214 were approved by the Board of Directors and authorised for issue on 17 May 2022 

Nick Read 

Nick Read 

Chief Executive 

Chief Executive 

Margherita Della Valle 

Margherita Della Valle 

Chief Financial Officer

Chief Financial Officer

Strategic report

Governance

Financials

Other information

131 Vodafone Group Plc   

Annual Report 2022

131 

Vodafone Group Plc  
Annual Report 2022 

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Consolidated statement of financial position 

Consolidated statement of financial position 

Consolidated statement of changes in equity 
for the years ended 31 March 

Accumulated other comprehensive income 

Share  
capital1  
€m  
4,796 
1 
– 

Additional  
paid-in  
capital2  
€m  
152,503 
1 
125 

Treasury  
shares  
€m  
(7,875) 
73 
– 

Accumulated  
Currency  
losses  
reserve3  
€m  
€m  
(116,986)  29,284 
– 
– 

(68) 
– 

Pensions   Revaluation  
reserve  
surplus4  
€m  
€m  
(1,205)  1,227 
– 
– 

– 
– 

Other5  
€m  

Equity  
attributable  
to owners  
€m  
213  61,957 
7 
125 

– 
– 

Non-  
controlling  
interests  
€m  

Total  
equity  
€m  
1,231  63,188 
7 
136 

– 
11 

– 
– 

– 
– 
– 
– 

– 
– 

– 
– 
– 
– 

– 
– 

– 
– 
– 
– 

(58) 
(2,317) 

(920) 
(920) 
– 
– 

– 
– 

(976) 
– 
(951) 
19 

– 
– 

526 
– 
640 
(114) 

– 
– 

– 
– 
– 
– 

– 
– 

(58) 
(2,317) 

(102) 
(348) 

(160) 
(2,665) 

3,066 
– 
3,771 
(705) 

1,696 
(920) 
3,460 
(800) 

423 
465 
(46) 
(4) 

2,119 
(455) 
3,414 
(804) 

– 
4,797 
– 
– 

– 
152,629 

– 
(7,802) 
(1,943)  2,033 
– 

126 

– 
(44) 
(120,349)  28,308 
– 
– 

(87) 
– 

– 

– 
(679)  1,227 
– 
– 

– 
– 

– 

(44) 
3,279  61,410 
3 
126 

– 
– 

8 

(36) 
1,215  62,625 
3 
136 

– 
10 

– 
– 

– 
– 
– 
– 

– 

– 
– 

– 
– 
– 
– 

– 

– 
– 

– 
– 
– 
– 

– 

1,149 
(2,412) 

112 
112 
– 
– 

– 
– 

117 
– 
124 
6 

– 
– 

(555) 
– 
(686) 
131 

– 

(13) 

– 

– 
– 

– 
– 
– 
– 

– 

– 
– 

1,149 
(2,412) 

748 
(384) 

1,897 
(2,796) 

(3,743) 
– 
(4,630) 
887 

(4,069) 
112 
(5,192) 
1,024 

423 
424 
– 
3 

(3,646) 
536 
(5,192) 
1,027 

– 

(13) 

(4) 

(17) 

– 
4,797 
– 
– 

– 
150,812 

(403) 
(6,172) 
(1,902)  2,000 
– 

108 

– 
– 
(121,587)  28,425 
– 
– 

(98) 
– 

– 

– 
(1,234)  1,227 
– 
– 

– 
– 

– 

(403) 
(464)  55,804 
– 
108 

– 
– 

– 

(403) 
2,012  57,816 
– 
119 

– 
11 

– 
– 

– 
– 
– 
– 

– 

– 
– 

– 
– 
– 
– 

– 

– 
– 

– 
– 
– 
– 

– 

(38) 
(2,483) 

2,088 
2,088 
– 
– 

– 
– 

(32) 
– 
(51) 
– 

– 
– 

483 
– 
627 
(144) 

– 

19 

– 

– 
– 

– 
– 
– 
– 

– 

– 
– 

(38) 
(2,483) 

237 
(532) 

199 
(3,015) 

1,863 
– 
2,368 
(505) 

4,402 
2,088 
2,944 
(649) 

562 
536 
26 
– 

4,964 
2,624 
2,970 
(649) 

– 

19 

– 

19 

– 
4,797 

– 
149,018 

(3,106) 
(7,278) 

– 
– 
(122,118)  28,393 

– 

– 
(751)  1,227 

– 

(3,106) 
1,399  54,687 

– 

(3,106) 
2,290  56,977 

1 April 2019 
Issue or reissue of shares 
Share-based payments 
Transactions with NCI in 
subsidiaries 
Dividends 
Comprehensive 
(expense)/income 
(Loss)/profit 
OCI - before tax 
OCI - taxes 
Transfer to the income 
statement 
31 March 2020 
Issue or reissue of shares6 
Share-based payments 
Transactions with NCI in 
subsidiaries7 
Dividends 
Comprehensive 
income/(expense) 
Profit 
OCI - before tax 
OCI - taxes 
Transfer to the income 
statement 
Purchase of treasury 
shares8 
31 March 2021 
Issue or reissue of shares6 
Share-based payments 
Transactions with NCI in 
subsidiaries7 
Dividends 
Comprehensive 
income/(expense) 
Profit 
OCI - before tax 
OCI - taxes 
Transfer to the income 
statement 
Purchase of treasury 
shares8 
31 March 2022 
Notes: 
1  See note 17 ‘Called up share capital’. 
2 

Includes share premium, capital reserve, capital redemption reserve, merger reserve and share-based payment reserve. The merger reserve was derived from acquisitions made prior to 31 March 
2004 and subsequently allocated to additional paid-in capital on adoption of IFRS. 

3  The currency reserve is used to record cumulative translation differences on the assets and liabilities of foreign operations. The cumulative translation differences are recycled to the income 

statement on disposal of the foreign operation. 

4  The revaluation surplus derives from acquisitions of subsidiaries made before the Group’s adoption of IFRS 3 (Revised) on 1 April 2010 and comprises the amounts arising from recognising the 

Group’s pre-existing equity interest in the acquired subsidiary at fair value. 

5  Principally includes the impact of the Group’s cash flow hedges with €3,704 million net gain deferred to other comprehensive income during the year (2021: €5,892 million net loss; 2020: €4,113 
million net gain) and €1,422 million net gain (2021: €1,226 million net loss; 2020: €408 million net gain) recycled to the income statement. These hedges primarily relate to foreign exchange 
exposure on fixed borrowings, with any foreign exchange on nominal balances directly impacting income statement in each period but interest cash flows unwinding to the income statement 
over the life of the hedges (up to 2059). See note 22 ‘Capital and financial risk management’ for further details. 

6    Movements include the re-issue of 1,427 million shares (€1,944 million) in March 2021 to satisfy the first tranche and the re-issue of 1,519 million shares (€1,903 million) in March 2022 
       to satisfy the second tranche of the Mandatory Convertible Bond issued in March 2019.             
7  Principally relates to the IPO of Vantage Towers A.G. See note 27 ‘Acquisitions and disposals’ for details. 
8  Represents the irrevocable and non-discretionary share buyback programmes announced on 19 March 2021, 19 May 2021, 23 July 2021, 17 November 2021 and 9 March 2022. 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
132 Vodafone Group Plc   

Annual Report 2022

132 

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

Consolidated statement of cash flows 
for the years ended 31 March 

Inflow from operating activities 

Cash flows from investing activities 
Purchase of interests in subsidiaries, net of cash acquired 
Purchase of interests in associates and joint ventures 
Purchase of intangible assets 
Purchase of property, plant and equipment 
Purchase of investments 
Disposal of interests in subsidiaries, net of cash disposed 
Disposal of interests in associates and joint ventures 
Disposal of property, plant and equipment and intangible assets 
Disposal of investments 
Dividends received from associates and joint ventures 
Interest received 
Outflow from investing activities 

Cash flows from financing activities 
Proceeds from issue of long-term borrowings 
Repayment of borrowings 
Net movement in short-term borrowings 
Net movement in derivatives 
Interest paid1 
Payments for settlement of written put options2 
Purchase of treasury shares 
Issue of ordinary share capital and reissue of treasury shares 
Equity dividends paid 
Dividends paid to non-controlling shareholders in subsidiaries 
Other transactions with non-controlling shareholders in subsidiaries 
Other movements with associates and joint ventures 
Outflow from financing activities 

Note 

18 

2022  
€m  
18,081 

2021  
€m  
17,215 

2020  
€m  
17,379 

27 

12 

27 

17 

9 

27 

– 
(445) 
(3,262) 
(5,798) 
(2,009) 
– 
446 
33 
3,282 
638 
247 
(6,868) 

2,548 
(8,248) 
3,002 
(293) 
(1,804) 
– 
(2,087) 
– 
(2,474) 
(539) 
189 
– 
(9,706) 

(136) 
(13) 
(3,227) 
(5,413) 
(3,726) 
157 
420 
43 
1,704 
628 
301 
(9,262) 

4,359 
(12,237) 
(2,791) 
279 
(2,152) 
(1,482) 
(62) 
5 
(2,427) 
(391) 
1,663 
40 
(15,196) 

(10,295) 
(1,424) 
(2,423) 
(5,182) 
(1,832) 
4,427 
– 
61 
7,792 
417 
371 
(8,088) 

9,933 
(16,028) 
2,488 
98 
(2,284) 
– 
(821) 
7 
(2,296) 
(348) 
(160) 
59 
(9,352) 

Net cash inflow/(outflow) 
Cash and cash equivalents at beginning of the financial year 
Exchange gain/(loss) on cash and cash equivalents 
Cash and cash equivalents at end of the financial year 
Notes: 
1  Amount for 2022 includes €58 million (2021: €9 million inflow; 2020: €273 million outflow) of cash inflow on derivative financial instruments for the share buyback related to maturing tranches of 

(61) 
13,605 
(256) 
13,288 

(7,243) 
13,288 
(255) 
5,790 

1,507 
5,790 
74 
7,371 

19 

19 

mandatory convertible bonds.   

2  Amount for 2021 reflects the settlement of a tender offer made to other shareholders of Kabel Deutschland Holding A.G.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
  
 
    
  
 
 
 
 
 
 
 
 
 
  
 
    
  
 
    
  
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
 
Strategic report

Governance

Financials

Other information

132 Vodafone Group Plc   

Annual Report 2022

132 

132 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Consolidated statement of cash flows 

Consolidated statement of cash flows 

for the years ended 31 March 

for the years ended 31 March 

Inflow from operating activities 

Inflow from operating activities 

Cash flows from investing activities 

Cash flows from investing activities 

Purchase of interests in subsidiaries, net of cash acquired 

Purchase of interests in subsidiaries, net of cash acquired 

Purchase of interests in associates and joint ventures 

Purchase of interests in associates and joint ventures 

Purchase of intangible assets 

Purchase of intangible assets 

Purchase of property, plant and equipment 

Purchase of property, plant and equipment 

Purchase of investments 

Purchase of investments 

Disposal of interests in subsidiaries, net of cash disposed 

Disposal of interests in subsidiaries, net of cash disposed 

Disposal of interests in associates and joint ventures 

Disposal of interests in associates and joint ventures 

Disposal of property, plant and equipment and intangible assets 

Disposal of property, plant and equipment and intangible assets 

Disposal of investments 

Disposal of investments 

Dividends received from associates and joint ventures 

Dividends received from associates and joint ventures 

Interest received 

Interest received 

Outflow from investing activities 

Outflow from investing activities 

Cash flows from financing activities 

Cash flows from financing activities 

Proceeds from issue of long-term borrowings 

Proceeds from issue of long-term borrowings 

Repayment of borrowings 

Repayment of borrowings 

Net movement in short-term borrowings 

Net movement in short-term borrowings 

Net movement in derivatives 

Net movement in derivatives 

Interest paid1 

Interest paid1 

Payments for settlement of written put options2 

Payments for settlement of written put options2 

Purchase of treasury shares 

Purchase of treasury shares 

Issue of ordinary share capital and reissue of treasury shares 

Issue of ordinary share capital and reissue of treasury shares 

Equity dividends paid 

Equity dividends paid 

Dividends paid to non-controlling shareholders in subsidiaries 

Dividends paid to non-controlling shareholders in subsidiaries 

Other transactions with non-controlling shareholders in subsidiaries 

Other transactions with non-controlling shareholders in subsidiaries 

Other movements with associates and joint ventures 

Other movements with associates and joint ventures 

Outflow from financing activities 

Outflow from financing activities 

Net cash inflow/(outflow) 

Net cash inflow/(outflow) 

Cash and cash equivalents at beginning of the financial year 

Cash and cash equivalents at beginning of the financial year 

Exchange gain/(loss) on cash and cash equivalents 

Exchange gain/(loss) on cash and cash equivalents 

Cash and cash equivalents at end of the financial year 

Cash and cash equivalents at end of the financial year 

Notes: 

Notes: 

mandatory convertible bonds.   

mandatory convertible bonds.   

2022  

2022  

€m  

€m  

2021  

2021  

€m  

€m  

2020  

2020  

€m  

€m  

18,081 

18,081 

17,215 

17,215 

17,379 

17,379 

Note 

Note 

18 

18 

27 

27 

12 

12 

27 

27 

17 

17 

9 

9 

27 

27 

19 

19 

19 

19 

– 

– 

(445) 

(445) 

(3,262) 

(3,262) 

(5,798) 

(5,798) 

(2,009) 

(2,009) 

– 

– 

446 

446 

33 

33 

3,282 

3,282 

638 

638 

247 

247 

2,548 

2,548 

(8,248) 

(8,248) 

3,002 

3,002 

(293) 

(293) 

(1,804) 

(1,804) 

– 

– 

– 

– 

(2,087) 

(2,087) 

(2,474) 

(2,474) 

(539) 

(539) 

189 

189 

– 

– 

1,507 

1,507 

5,790 

5,790 

74 

74 

7,371 

7,371 

(6,868) 

(6,868) 

(9,262) 

(9,262) 

(8,088) 

(8,088) 

(136) 

(136) 

(13) 

(13) 

(3,227) 

(3,227) 

(5,413) 

(5,413) 

(3,726) 

(3,726) 

157 

157 

420 

420 

43 

43 

1,704 

1,704 

628 

628 

301 

301 

4,359 

4,359 

(12,237) 

(12,237) 

(2,791) 

(2,791) 

279 

279 

(2,152) 

(2,152) 

(1,482) 

(1,482) 

(62) 

(62) 

5 

5 

(2,427) 

(2,427) 

(391) 

(391) 

1,663 

1,663 

40 

40 

(10,295) 

(10,295) 

(1,424) 

(1,424) 

(2,423) 

(2,423) 

(5,182) 

(5,182) 

(1,832) 

(1,832) 

4,427 

4,427 

– 

– 

61 

61 

7,792 

7,792 

417 

417 

371 

371 

9,933 

9,933 

(16,028) 

(16,028) 

2,488 

2,488 

98 

98 

(2,284) 

(2,284) 

(821) 

(821) 

– 

– 

7 

7 

(2,296) 

(2,296) 

(348) 

(348) 

(160) 

(160) 

59 

59 

(9,706) 

(9,706) 

(15,196) 

(15,196) 

(9,352) 

(9,352) 

(7,243) 

(7,243) 

13,288 

13,288 

(255) 

(255) 

5,790 

5,790 

(61) 

(61) 

13,605 

13,605 

(256) 

(256) 

13,288 

13,288 

1  Amount for 2022 includes €58 million (2021: €9 million inflow; 2020: €273 million outflow) of cash inflow on derivative financial instruments for the share buyback related to maturing tranches of 

1  Amount for 2022 includes €58 million (2021: €9 million inflow; 2020: €273 million outflow) of cash inflow on derivative financial instruments for the share buyback related to maturing tranches of 

2  Amount for 2021 reflects the settlement of a tender offer made to other shareholders of Kabel Deutschland Holding A.G.  

2  Amount for 2021 reflects the settlement of a tender offer made to other shareholders of Kabel Deutschland Holding A.G.  

Annual Report 2022

133 Vodafone Group Plc   
133 
Notes to the consolidated financial statements

Vodafone Group Plc  
Annual Report 2022 

Strategic report

Governance

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  

1. Basis of preparation  

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

This section describes the critical accounting judgements and estimates that management has identified as 
having a potentially material impact on the Group’s consolidated financial statements and sets out our 
significant accounting policies that relate to the financial statements as a whole. Where an accounting 
policy is generally applicable to a specific note to the financial statements, the policy is described within 
that note. We have also detailed below the new accounting pronouncements that we will adopt in future 
years and our current view of the impact they will have on our financial reporting. 

The consolidated financial statements are prepared in accordance with UK-adopted International Accounting Standards (‘IAS’), with 
International Financial Reporting Standards (‘IFRS’) as issued by the International Accounting Standards Board (‘IASB’) and with the requirements 
of the Companies Act 2006 (the ‘Act’). The consolidated financial statements are prepared on a going concern basis (see page 118).    

Vodafone Group Plc is incorporated and domiciled in England and Wales (registration number 1833679). The registered address of the 
Company is Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, England. 

IFRS requires the Directors to adopt accounting policies that are the most appropriate to the Group’s circumstances. These have been applied 
consistently to all the years presented, unless otherwise stated. In determining and applying accounting policies, Directors and management 
are required to make judgements and estimates in respect of items where the choice of specific policy, accounting judgement, estimate or 
assumption to be followed could materially affect the Group’s reported financial position, results or cash flows and disclosure of contingent 
assets or liabilities during the reporting period; it may later be determined that a different choice may have been more appropriate. 

The Group’s critical accounting judgements and key sources of estimation uncertainty are detailed below. Actual outcomes could differ from 
those estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are 
recognised in the period in which the estimate is revised if the revision affects only that period; they are recognised in the period of the revision 
and future periods if the revision affects both current and future periods. 

Management regularly reviews, and revises as necessary, the accounting judgements that significantly impact the amounts recognised in the 
financial statements and the estimates that are considered to be ‘critical estimates’ due to their potential to give rise to material adjustments in 
the Group’s financial statements in the year to 31 March 2023. As at 31 March 2022, management has identified critical judgements in respect 
of revenue recognition, lease accounting, valuing assets and liabilities acquired in business combinations, the accounting for tax disputes in 
India, the classification of joint arrangements, whether to recognise provisions or to disclose contingent liabilities and the impacts of climate 
change. In addition, management has identified critical accounting estimates in relation to the recovery of deferred tax assets, post employment 
benefits and impairment reviews; estimates have also been identified that are not considered to be critical in respect of the allocation of 
revenue to goods and services, the useful economic lives of finite lived intangibles and property, plant and equipment. 

The majority of the Group’s provisions are either long-term in nature (such as asset retirement obligations) or relate to shorter-term liabilities 
(such as those relating to restructuring and property) where there is not considered to be a significant risk of material adjustment in the next 
financial year. Critical judgements exercised in respect of tax disputes in India, include the cases relating to our acquisition of Hutchison Essar 
Limited (Vodafone India). 

These critical accounting judgements, estimates and related disclosures have been discussed with the Group’s Audit and Risk Committee.  

Critical accounting judgements and key sources of estimation uncertainty  
Revenue recognition  
Revenue recognition under IFRS 15 necessitates the collation and processing of very large amounts of data and the use of management 
judgements and estimates to produce financial information. The most significant accounting judgements and source of estimation uncertainty 
are disclosed below.  

Gross versus net presentation 
If the Group has control of goods or services when they are delivered to a customer, then the Group is the principal in the sale to the customer; 
otherwise the Group is acting as an agent. Whether the Group is considered to be the principal or an agent in the transaction depends on 
analysis by management of both the legal form and substance of the agreement between the Group and its business partners; such 
judgements impact the amount of reported revenue and operating expenses (see note 2 ‘Revenue disaggregation and segmental analysis’) but 
do not impact reported assets, liabilities or cash flows. Scenarios requiring judgement to determine whether the Group is a principal or an agent 
include, for example, those where the Group delivers third-party branded software or services (such as premium music, TV content or cloud-
based services) to customers and good or services delivered to customers in partnership with a third-party. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
  
 
    
  
 
 
 
 
 
 
 
 
 
  
 
    
  
 
    
  
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
    
  
 
    
  
 
 
 
 
 
 
 
 
 
  
 
    
  
 
    
  
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
 
Annual Report 2022

134 Vodafone Group Plc   
134 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

Allocation of revenue to goods and services provided to customers 
Revenue is recognised when goods and services are delivered to customers (see note 2 ‘Revenue disaggregation and segmental analysis’). Goods 
and services may be delivered to a customer at different times under the same contract, hence it is necessary to allocate the amount payable by 
the customer between goods and services on a ‘relative standalone selling price basis’; this requires the identification of performance obligations 
(‘obligations’) and the determination of standalone selling prices for the identified obligations. The determination of obligations is, for the primary 
goods and services sold by the Group, not considered to be a critical accounting judgement; the Group’s policy on identifying obligations is 
disclosed in note 2 ‘Revenue disaggregation and segmental analysis’. The determination of standalone selling prices for identified obligations is 
discussed below.  
It is necessary to estimate the standalone price when the Group does not sell equivalent goods or services in similar circumstances on a standalone 
basis. When estimating the standalone price the Group maximises the use of external inputs; methods for estimating standalone prices include 
determining the standalone price of similar goods and services sold by the Group, observing the standalone prices for similar goods and services 
when sold by third parties or using a cost-plus reasonable margin approach (which is sometimes the case for devices and other equipment). Where 
it is not possible to reliably estimate standalone prices due to a lack of observable standalone sales or highly variable pricing, which is sometimes the 
case for services, the standalone price of an obligation may be determined as the transaction price less the standalone prices of other obligations in 
the contract. The standalone price determined for obligations materially impacts the allocation of revenue between obligations and impacts the 
timing of revenue when obligations are provided to customers at different times – for example, the allocation of revenue between devices, which are 
usually delivered up-front, and services which are typically delivered over the contract period. However, there is not considered to be a significant 
risk of material adjustment to the carrying value of contract-related assets or liabilities in the 12 months after the balance sheet date if these 
estimates were revised. 
Lease accounting 
Lease accounting under IFRS 16 is complex and necessitates the collation and processing of very large amounts of data and the increased use of 
management judgements and estimates to produce financial information. The most significant accounting judgements are disclosed below.  
Lease identification 
Whether the arrangement is considered a lease or a service contract depends on the analysis by management of both the legal form and substance 
of the arrangement between the Group and the counter-party to determine if control of an identified asset has been passed between the parties; if 
not, the arrangement is a service arrangement. Control exists if the Group obtains substantially all of the economic benefit from the use of the asset, 
and has the ability to direct its use, for a period of time. An identified asset exists where an agreement explicitly or implicitly identifies an asset or a 
physically distinct portion of an asset which the lessor has no substantive right to substitute. 
The scenarios requiring the greatest judgement include those where the arrangement is for the use of fibre or other fixed telecommunication lines. 
Generally, where the Group has exclusive use of a physical line it is determined that the Group can also direct the use of the line and therefore leases 
will be recognised. Where the Group provides access to fibre or other fixed telecommunication lines to another operator on a wholesale basis the 
arrangement will generally be identified as a lease, whereas when the Group provides fixed line services to an end-user, generally control over such 
lines is not passed to the end-user and a lease is not identified. 
The impact of determining whether an agreement is a lease or a service depends on whether the Group is a potential lessee or lessor in the 
arrangement and, where the Group is a lessor, whether the arrangement is classified as an operating or finance lease. The impacts for each scenario 
are described below where the Group is potentially: 
-  A lessee. The judgement impacts the nature and timing of both costs and reported assets and liabilities. A lease results in an asset and a liability 
being reported and depreciation and interest being recognised; the interest charge will decrease over the life of the lease. A service contract 
results in operating expenses being recognised evenly over the life of the contract and no assets or liabilities being recorded (other than trade 
payables, prepayments and accruals). 

-  An operating lessor. The judgement impacts the nature of income recognised. An operating lease results in lease income being recognised whilst 

a service contract results in service revenue. Both are recognised evenly over the life of the contract. 

-  A finance lessor. The judgement impacts the nature and timing of both income and reported assets. A finance lease results in the lease income 

being recognised at commencement of the lease and an asset (the net investment in the lease) being recorded. 

Lease term 
Where leases include additional optional periods after an initial lease term, significant judgement is required in determining whether these optional 
periods should be included when determining the lease term. The impact of this judgement is significantly greater where the Group is a lessee. As a 
lessee, optional periods are included in the lease term if the Group is reasonably certain it will exercise an extension option or will not exercise a 
termination option; this depends on an analysis by management of all relevant facts and circumstances including the leased asset’s nature and 
purpose, the economic and practical potential for replacing the asset and any plans that the Group has in place for the future use of the asset. Where 
a leased asset is highly customised (either when initially provided or as a result of leasehold improvements) or it is impractical or uneconomic to 
replace then the Group is more likely to judge that lease extension options are reasonably certain to be exercised. The value of the right-of-use asset 
and lease liability will be greater when extension options are included in the lease term. The normal approach adopted for lease term by asset class 
is described below. 

  
 
 
134 Vodafone Group Plc   

Annual Report 2022

134 

134 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

1. Basis of preparation (continued)  

Allocation of revenue to goods and services provided to customers 

Allocation of revenue to goods and services provided to customers 

Revenue is recognised when goods and services are delivered to customers (see note 2 ‘Revenue disaggregation and segmental analysis’). Goods 

Revenue is recognised when goods and services are delivered to customers (see note 2 ‘Revenue disaggregation and segmental analysis’). Goods 

and services may be delivered to a customer at different times under the same contract, hence it is necessary to allocate the amount payable by 

and services may be delivered to a customer at different times under the same contract, hence it is necessary to allocate the amount payable by 

the customer between goods and services on a ‘relative standalone selling price basis’; this requires the identification of performance obligations 

the customer between goods and services on a ‘relative standalone selling price basis’; this requires the identification of performance obligations 

(‘obligations’) and the determination of standalone selling prices for the identified obligations. The determination of obligations is, for the primary 

(‘obligations’) and the determination of standalone selling prices for the identified obligations. The determination of obligations is, for the primary 

goods and services sold by the Group, not considered to be a critical accounting judgement; the Group’s policy on identifying obligations is 

goods and services sold by the Group, not considered to be a critical accounting judgement; the Group’s policy on identifying obligations is 

disclosed in note 2 ‘Revenue disaggregation and segmental analysis’. The determination of standalone selling prices for identified obligations is 

disclosed in note 2 ‘Revenue disaggregation and segmental analysis’. The determination of standalone selling prices for identified obligations is 

discussed below.  

discussed below.  

It is necessary to estimate the standalone price when the Group does not sell equivalent goods or services in similar circumstances on a standalone 

It is necessary to estimate the standalone price when the Group does not sell equivalent goods or services in similar circumstances on a standalone 

basis. When estimating the standalone price the Group maximises the use of external inputs; methods for estimating standalone prices include 

basis. When estimating the standalone price the Group maximises the use of external inputs; methods for estimating standalone prices include 

determining the standalone price of similar goods and services sold by the Group, observing the standalone prices for similar goods and services 

determining the standalone price of similar goods and services sold by the Group, observing the standalone prices for similar goods and services 

when sold by third parties or using a cost-plus reasonable margin approach (which is sometimes the case for devices and other equipment). Where 

when sold by third parties or using a cost-plus reasonable margin approach (which is sometimes the case for devices and other equipment). Where 

it is not possible to reliably estimate standalone prices due to a lack of observable standalone sales or highly variable pricing, which is sometimes the 

it is not possible to reliably estimate standalone prices due to a lack of observable standalone sales or highly variable pricing, which is sometimes the 

case for services, the standalone price of an obligation may be determined as the transaction price less the standalone prices of other obligations in 

case for services, the standalone price of an obligation may be determined as the transaction price less the standalone prices of other obligations in 

the contract. The standalone price determined for obligations materially impacts the allocation of revenue between obligations and impacts the 

the contract. The standalone price determined for obligations materially impacts the allocation of revenue between obligations and impacts the 

timing of revenue when obligations are provided to customers at different times – for example, the allocation of revenue between devices, which are 

timing of revenue when obligations are provided to customers at different times – for example, the allocation of revenue between devices, which are 

usually delivered up-front, and services which are typically delivered over the contract period. However, there is not considered to be a significant 

usually delivered up-front, and services which are typically delivered over the contract period. However, there is not considered to be a significant 

risk of material adjustment to the carrying value of contract-related assets or liabilities in the 12 months after the balance sheet date if these 

risk of material adjustment to the carrying value of contract-related assets or liabilities in the 12 months after the balance sheet date if these 

estimates were revised. 

estimates were revised. 

Lease accounting 

Lease accounting 

Lease identification 

Lease identification 

Lease accounting under IFRS 16 is complex and necessitates the collation and processing of very large amounts of data and the increased use of 

Lease accounting under IFRS 16 is complex and necessitates the collation and processing of very large amounts of data and the increased use of 

management judgements and estimates to produce financial information. The most significant accounting judgements are disclosed below.  

management judgements and estimates to produce financial information. The most significant accounting judgements are disclosed below.  

Whether the arrangement is considered a lease or a service contract depends on the analysis by management of both the legal form and substance 

Whether the arrangement is considered a lease or a service contract depends on the analysis by management of both the legal form and substance 

of the arrangement between the Group and the counter-party to determine if control of an identified asset has been passed between the parties; if 

of the arrangement between the Group and the counter-party to determine if control of an identified asset has been passed between the parties; if 

not, the arrangement is a service arrangement. Control exists if the Group obtains substantially all of the economic benefit from the use of the asset, 

not, the arrangement is a service arrangement. Control exists if the Group obtains substantially all of the economic benefit from the use of the asset, 

and has the ability to direct its use, for a period of time. An identified asset exists where an agreement explicitly or implicitly identifies an asset or a 

and has the ability to direct its use, for a period of time. An identified asset exists where an agreement explicitly or implicitly identifies an asset or a 

physically distinct portion of an asset which the lessor has no substantive right to substitute. 

physically distinct portion of an asset which the lessor has no substantive right to substitute. 

The scenarios requiring the greatest judgement include those where the arrangement is for the use of fibre or other fixed telecommunication lines. 

The scenarios requiring the greatest judgement include those where the arrangement is for the use of fibre or other fixed telecommunication lines. 

Generally, where the Group has exclusive use of a physical line it is determined that the Group can also direct the use of the line and therefore leases 

Generally, where the Group has exclusive use of a physical line it is determined that the Group can also direct the use of the line and therefore leases 

will be recognised. Where the Group provides access to fibre or other fixed telecommunication lines to another operator on a wholesale basis the 

will be recognised. Where the Group provides access to fibre or other fixed telecommunication lines to another operator on a wholesale basis the 

arrangement will generally be identified as a lease, whereas when the Group provides fixed line services to an end-user, generally control over such 

arrangement will generally be identified as a lease, whereas when the Group provides fixed line services to an end-user, generally control over such 

lines is not passed to the end-user and a lease is not identified. 

lines is not passed to the end-user and a lease is not identified. 

The impact of determining whether an agreement is a lease or a service depends on whether the Group is a potential lessee or lessor in the 

The impact of determining whether an agreement is a lease or a service depends on whether the Group is a potential lessee or lessor in the 

arrangement and, where the Group is a lessor, whether the arrangement is classified as an operating or finance lease. The impacts for each scenario 

arrangement and, where the Group is a lessor, whether the arrangement is classified as an operating or finance lease. The impacts for each scenario 

are described below where the Group is potentially: 

are described below where the Group is potentially: 

-  A lessee. The judgement impacts the nature and timing of both costs and reported assets and liabilities. A lease results in an asset and a liability 

-  A lessee. The judgement impacts the nature and timing of both costs and reported assets and liabilities. A lease results in an asset and a liability 

being reported and depreciation and interest being recognised; the interest charge will decrease over the life of the lease. A service contract 

being reported and depreciation and interest being recognised; the interest charge will decrease over the life of the lease. A service contract 

results in operating expenses being recognised evenly over the life of the contract and no assets or liabilities being recorded (other than trade 

results in operating expenses being recognised evenly over the life of the contract and no assets or liabilities being recorded (other than trade 

payables, prepayments and accruals). 

payables, prepayments and accruals). 

-  An operating lessor. The judgement impacts the nature of income recognised. An operating lease results in lease income being recognised whilst 

-  An operating lessor. The judgement impacts the nature of income recognised. An operating lease results in lease income being recognised whilst 

a service contract results in service revenue. Both are recognised evenly over the life of the contract. 

a service contract results in service revenue. Both are recognised evenly over the life of the contract. 

-  A finance lessor. The judgement impacts the nature and timing of both income and reported assets. A finance lease results in the lease income 

-  A finance lessor. The judgement impacts the nature and timing of both income and reported assets. A finance lease results in the lease income 

being recognised at commencement of the lease and an asset (the net investment in the lease) being recorded. 

being recognised at commencement of the lease and an asset (the net investment in the lease) being recorded. 

Lease term 

Lease term 

Where leases include additional optional periods after an initial lease term, significant judgement is required in determining whether these optional 

Where leases include additional optional periods after an initial lease term, significant judgement is required in determining whether these optional 

periods should be included when determining the lease term. The impact of this judgement is significantly greater where the Group is a lessee. As a 

periods should be included when determining the lease term. The impact of this judgement is significantly greater where the Group is a lessee. As a 

lessee, optional periods are included in the lease term if the Group is reasonably certain it will exercise an extension option or will not exercise a 

lessee, optional periods are included in the lease term if the Group is reasonably certain it will exercise an extension option or will not exercise a 

termination option; this depends on an analysis by management of all relevant facts and circumstances including the leased asset’s nature and 

termination option; this depends on an analysis by management of all relevant facts and circumstances including the leased asset’s nature and 

purpose, the economic and practical potential for replacing the asset and any plans that the Group has in place for the future use of the asset. Where 

purpose, the economic and practical potential for replacing the asset and any plans that the Group has in place for the future use of the asset. Where 

a leased asset is highly customised (either when initially provided or as a result of leasehold improvements) or it is impractical or uneconomic to 

a leased asset is highly customised (either when initially provided or as a result of leasehold improvements) or it is impractical or uneconomic to 

replace then the Group is more likely to judge that lease extension options are reasonably certain to be exercised. The value of the right-of-use asset 

replace then the Group is more likely to judge that lease extension options are reasonably certain to be exercised. The value of the right-of-use asset 

and lease liability will be greater when extension options are included in the lease term. The normal approach adopted for lease term by asset class 

and lease liability will be greater when extension options are included in the lease term. The normal approach adopted for lease term by asset class 

is described below. 

is described below. 

Strategic report

Governance

Financials

Other information

135 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

135 

Vodafone Group Plc  
Annual Report 2022 

Overview 
Strategic Report 
Governance 
Financials 
Other information 
The lease terms can vary significantly by type and use of asset and geography. In addition, the exact lease term is subject to the non-cancellable 
period and rights and options in each contract. Generally, lease terms are judged to be the longer of the minimum lease term and: 
-  Between 5 and 10 years for land and buildings (excluding retail), with terms at the top end of this range if the lease relates to assets that are 

considered to be difficult to exit sooner for economic, practical or reputational reasons; 

-  To the next contractual lease break date for retail premises (excluding breaks within the next 12 months); 
-  Where leases are used to provide internal connectivity the lease term for the connectivity is aligned to the lease term or useful economic life of 

the assets connected;  

-  The customer service agreement length for leases of local loop connections or other assets required to provide fixed line services to individual 

customers; and 

-  Where there are contractual agreements to provide services using leased assets, the lease term for these assets is generally set in accordance 

with the above principles or for the lease term required to provide the services for the agreed service period, if longer.  

In most instances the Group has options to renew or extend leases for additional periods after the end of the lease term which are assessed using 
the criteria above. 

Lease terms are reassessed if a significant event or change in circumstances occurs relating to the leased assets that is within the control of the 
Group; such changes usually relate to commercial agreements entered into by the Group, or business decisions made by the Group.  Where such 
changes change the Group’s assessment of whether it is reasonably certain to exercise options to extend, or not terminate leases, then the lease 
term is reassessed and the lease liability is remeasured, which in most cases will increase the lease liability.  

Taxation 
The Group’s tax charge on ordinary activities is the sum of the total current and deferred tax charges. The calculation of the Group’s total tax 
charge involves estimation and judgement in respect of certain matters, being principally: 

Recognition of deferred tax assets 
Significant items on which the Group has exercised accounting estimation and judgement include the recognition of deferred tax assets in 
respect of losses in Luxembourg, Germany, Italy and Spain as well as capital allowances in the United Kingdom. The recognition of deferred tax 
assets, particularly in respect of tax losses, is based upon whether management judge that it is probable that there will be sufficient and suitable 
taxable profits in the relevant legal entity or tax group against which to utilise the assets in the future. The Group assesses the availability of 
future taxable profits using the same undiscounted five year forecasts for the Group’s operations as are used in the Group’s value in use 
calculations (see note 4 ‘Impairment losses’). In the case of Luxembourg, this includes forecasts of future income from the Group’s internal 
financing, centralised procurement and roaming activities.  
Where tax losses are forecast to be recovered beyond the five year period, the availability of taxable profits is assessed using the cash flows and 
long-term growth rates used for the value in use calculations. 
The estimated cash flows inherent in these forecasts include the unsystematic risks of operating in the telecommunications business including 
the potential impacts of changes in the market structure, trends in customer pricing, the costs associated with the acquisition and retention of 
customers, future technological evolutions and potential regulatory changes, such as our ability to acquire and/or renew spectrum licences. 
Changes in the estimates which underpin the Group’s forecasts could have an impact on the amount of future taxable profits and could have a 
significant impact on the period over which the deferred tax asset would be recovered. 
The Group only considers substantively enacted tax laws when assessing the amount and availability of tax losses to offset against the future 
taxable profits. See note 6 ‘Taxation’ to the consolidated financial statements. 

See additional commentary relating to climate change on page 158.   

Uncertain tax positions 
The tax impact of a transaction or item can be uncertain until a conclusion is reached with the relevant tax authority or through a legal process. 
The Group uses in-house tax experts when assessing uncertain tax positions and seeks the advice of external professional advisors where 
appropriate. The most significant judgement in this area relates to the Group’s tax disputes in India, including the cases relating to the Group’s 
acquisition of Hutchison Essar Limited (Vodafone India). Further details of the tax disputes in India are included in note 29 ‘Contingent liabilities 
and legal proceedings’ to the consolidated financial statements. 

Business combinations and goodwill 
When the Group completes a business combination, the fair values of the identifiable assets and liabilities acquired, including intangible assets, are 
recognised. The determination of the fair values of acquired assets and liabilities is based, to a considerable extent, on management’s judgement. If 
the purchase consideration exceeds the fair value of the net assets acquired then the incremental amount paid is recognised as goodwill. If the 
purchase price consideration is lower than the fair value of the assets acquired then the difference is recorded as a gain in the income statement.  

Allocation of the purchase price between finite lived assets (discussed below) and indefinite lived assets such as goodwill affects the subsequent 
results of the Group as finite lived intangible assets are amortised, whereas indefinite lived intangible assets, including goodwill, are not amortised.  

See note 27 ‘Acquisitions and disposals’ to the consolidated financial statements for further details. 

  
 
 
 
 
  
  
 
 
Annual Report 2022

136 Vodafone Group Plc   
136 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

Joint arrangements 
The Group participates in a number of joint arrangements where control of the arrangement is shared with one or more other parties. Judgement is 
required to classify joint arrangements in a separate legal entity as either a joint operation or as a joint venture, which depends on management’s 
assessment of the legal form and substance of the arrangement taking into account relevant facts and circumstances such as whether the owners 
have rights to substantially all the economic outputs and, in substance, settle the liabilities of the entity. 
The classification can have a material impact on the consolidated financial statements. The Group’s share of assets, liabilities, revenue, expenses and 
cash flows of joint operations are included in the consolidated financial statements on a line-by-line basis, whereas the Group’s investment and 
share of results of joint ventures are shown within single line items in the consolidated statement of financial position and consolidated income 
statement respectively. See note 12 ‘Investments in associates and joint arrangements’ to the consolidated financial statements. 

Finite lived intangible assets 
Other intangible assets include amounts spent by the Group acquiring licences and spectrum, customer bases and the costs of purchasing and 
developing computer software. 
Where intangible assets are acquired through business combinations and no active market for the assets exists, the fair value of these assets is 
determined by discounting estimated future net cash flows generated by the asset. Estimates relating to the future cash flows and discount rates 
used may have a material effect on the reported amounts of finite lived intangible assets. 

Estimation of useful life 
The useful life over which intangible assets are amortised depends on management’s estimate of the period over which economic benefit will be 
derived from the asset. Useful lives are periodically reviewed to ensure that they remain appropriate. Management’s estimates of useful life have a 
material impact on the amount of amortisation recorded in the year, but there is not considered to be a significant risk of material adjustment to the 
carrying values of intangible assets in the year to 31 March 2023 if these estimates were revised. The basis for determining the useful life for the 
most significant categories of intangible assets are discussed below.  

Customer bases 
The estimated useful life principally reflects management’s view of the average economic life of the customer base and is assessed by reference to 
customer churn rates. An increase in churn rates may lead to a reduction in the estimated useful life and an increase in the amortisation charge. 

Capitalised software  
For computer software, the estimated useful life is based on management’s view, considering historical experience with similar products as well as 
anticipation of future events which may impact their life such as changes in technology. The useful life will not exceed the duration of a licence. 

Property, plant and equipment 
Property, plant and equipment represents 26.5% of the Group’s total assets (2021: 26.6%). Estimates and assumptions made may have a material 
impact on their carrying value and related depreciation charge. See note 11 ‘Property, plant and equipment’ to the consolidated financial 
statements for further details. 

Estimation of useful life 
The depreciation charge for an asset is derived using estimates of its expected useful life and expected residual value, which are reviewed annually. 
Management’s estimates of useful life have a material impact on the amount of depreciation recorded in the year, but there is not considered to be 
a significant risk of material adjustment to the carrying values of property, plant and equipment in the year to 31 March 2023 if these estimates were 
revised.  

Management determines the useful lives and residual values for assets when they are acquired, based on experience with similar assets and taking 
into account other relevant factors such as any expected changes in technology.  
See additional commentary relating to climate change, below.  

Post employment benefits 
Management uses estimates when determining the Group’s liabilities and expenses arising for defined benefit pension schemes. Management is 
required to estimate the future rates of inflation, salary increases, discount rates and longevity of members, each of which may have a material 
impact on the defined benefit obligations that are recorded. Further details, including a sensitivity analysis, are included in note 25 ‘Post employment 
benefits’ to the consolidated financial statements. 

Contingent liabilities 
The Group exercises judgement to determine whether to recognise provisions and the exposures to contingent liabilities related to pending 
litigations or other outstanding claims subject to negotiated settlement, mediation, arbitration or government regulation, as well as other contingent 
liabilities (see note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements). Judgement is necessary to assess the 
likelihood that a pending claim will succeed, or a liability will arise.  

Impairment reviews 
IFRS requires management to perform impairment tests annually for indefinite lived assets, for finite lived assets and for equity accounted 
investments, if events or changes in circumstances indicate that their carrying amounts may not be recoverable. 

  
 
 
 
136 Vodafone Group Plc   

Annual Report 2022

136 

136 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

1. Basis of preparation (continued)  

Joint arrangements 

Joint arrangements 

The Group participates in a number of joint arrangements where control of the arrangement is shared with one or more other parties. Judgement is 

The Group participates in a number of joint arrangements where control of the arrangement is shared with one or more other parties. Judgement is 

required to classify joint arrangements in a separate legal entity as either a joint operation or as a joint venture, which depends on management’s 

required to classify joint arrangements in a separate legal entity as either a joint operation or as a joint venture, which depends on management’s 

assessment of the legal form and substance of the arrangement taking into account relevant facts and circumstances such as whether the owners 

assessment of the legal form and substance of the arrangement taking into account relevant facts and circumstances such as whether the owners 

have rights to substantially all the economic outputs and, in substance, settle the liabilities of the entity. 

have rights to substantially all the economic outputs and, in substance, settle the liabilities of the entity. 

The classification can have a material impact on the consolidated financial statements. The Group’s share of assets, liabilities, revenue, expenses and 

The classification can have a material impact on the consolidated financial statements. The Group’s share of assets, liabilities, revenue, expenses and 

cash flows of joint operations are included in the consolidated financial statements on a line-by-line basis, whereas the Group’s investment and 

cash flows of joint operations are included in the consolidated financial statements on a line-by-line basis, whereas the Group’s investment and 

share of results of joint ventures are shown within single line items in the consolidated statement of financial position and consolidated income 

share of results of joint ventures are shown within single line items in the consolidated statement of financial position and consolidated income 

statement respectively. See note 12 ‘Investments in associates and joint arrangements’ to the consolidated financial statements. 

statement respectively. See note 12 ‘Investments in associates and joint arrangements’ to the consolidated financial statements. 

Other intangible assets include amounts spent by the Group acquiring licences and spectrum, customer bases and the costs of purchasing and 

Other intangible assets include amounts spent by the Group acquiring licences and spectrum, customer bases and the costs of purchasing and 

Finite lived intangible assets 

Finite lived intangible assets 

developing computer software. 

developing computer software. 

Where intangible assets are acquired through business combinations and no active market for the assets exists, the fair value of these assets is 

Where intangible assets are acquired through business combinations and no active market for the assets exists, the fair value of these assets is 

determined by discounting estimated future net cash flows generated by the asset. Estimates relating to the future cash flows and discount rates 

determined by discounting estimated future net cash flows generated by the asset. Estimates relating to the future cash flows and discount rates 

used may have a material effect on the reported amounts of finite lived intangible assets. 

used may have a material effect on the reported amounts of finite lived intangible assets. 

Estimation of useful life 

Estimation of useful life 

The useful life over which intangible assets are amortised depends on management’s estimate of the period over which economic benefit will be 

The useful life over which intangible assets are amortised depends on management’s estimate of the period over which economic benefit will be 

derived from the asset. Useful lives are periodically reviewed to ensure that they remain appropriate. Management’s estimates of useful life have a 

derived from the asset. Useful lives are periodically reviewed to ensure that they remain appropriate. Management’s estimates of useful life have a 

material impact on the amount of amortisation recorded in the year, but there is not considered to be a significant risk of material adjustment to the 

material impact on the amount of amortisation recorded in the year, but there is not considered to be a significant risk of material adjustment to the 

carrying values of intangible assets in the year to 31 March 2023 if these estimates were revised. The basis for determining the useful life for the 

carrying values of intangible assets in the year to 31 March 2023 if these estimates were revised. The basis for determining the useful life for the 

most significant categories of intangible assets are discussed below.  

most significant categories of intangible assets are discussed below.  

The estimated useful life principally reflects management’s view of the average economic life of the customer base and is assessed by reference to 

The estimated useful life principally reflects management’s view of the average economic life of the customer base and is assessed by reference to 

customer churn rates. An increase in churn rates may lead to a reduction in the estimated useful life and an increase in the amortisation charge. 

customer churn rates. An increase in churn rates may lead to a reduction in the estimated useful life and an increase in the amortisation charge. 

For computer software, the estimated useful life is based on management’s view, considering historical experience with similar products as well as 

For computer software, the estimated useful life is based on management’s view, considering historical experience with similar products as well as 

anticipation of future events which may impact their life such as changes in technology. The useful life will not exceed the duration of a licence. 

anticipation of future events which may impact their life such as changes in technology. The useful life will not exceed the duration of a licence. 

Property, plant and equipment represents 26.5% of the Group’s total assets (2021: 26.6%). Estimates and assumptions made may have a material 

Property, plant and equipment represents 26.5% of the Group’s total assets (2021: 26.6%). Estimates and assumptions made may have a material 

impact on their carrying value and related depreciation charge. See note 11 ‘Property, plant and equipment’ to the consolidated financial 

impact on their carrying value and related depreciation charge. See note 11 ‘Property, plant and equipment’ to the consolidated financial 

Customer bases 

Customer bases 

Capitalised software  

Capitalised software  

Property, plant and equipment 

Property, plant and equipment 

statements for further details. 

statements for further details. 

Estimation of useful life 

Estimation of useful life 

revised.  

revised.  

The depreciation charge for an asset is derived using estimates of its expected useful life and expected residual value, which are reviewed annually. 

The depreciation charge for an asset is derived using estimates of its expected useful life and expected residual value, which are reviewed annually. 

Management’s estimates of useful life have a material impact on the amount of depreciation recorded in the year, but there is not considered to be 

Management’s estimates of useful life have a material impact on the amount of depreciation recorded in the year, but there is not considered to be 

a significant risk of material adjustment to the carrying values of property, plant and equipment in the year to 31 March 2023 if these estimates were 

a significant risk of material adjustment to the carrying values of property, plant and equipment in the year to 31 March 2023 if these estimates were 

Management determines the useful lives and residual values for assets when they are acquired, based on experience with similar assets and taking 

Management determines the useful lives and residual values for assets when they are acquired, based on experience with similar assets and taking 

into account other relevant factors such as any expected changes in technology.  

into account other relevant factors such as any expected changes in technology.  

See additional commentary relating to climate change, below.  

See additional commentary relating to climate change, below.  

Post employment benefits 

Post employment benefits 

Management uses estimates when determining the Group’s liabilities and expenses arising for defined benefit pension schemes. Management is 

Management uses estimates when determining the Group’s liabilities and expenses arising for defined benefit pension schemes. Management is 

required to estimate the future rates of inflation, salary increases, discount rates and longevity of members, each of which may have a material 

required to estimate the future rates of inflation, salary increases, discount rates and longevity of members, each of which may have a material 

impact on the defined benefit obligations that are recorded. Further details, including a sensitivity analysis, are included in note 25 ‘Post employment 

impact on the defined benefit obligations that are recorded. Further details, including a sensitivity analysis, are included in note 25 ‘Post employment 

benefits’ to the consolidated financial statements. 

benefits’ to the consolidated financial statements. 

Contingent liabilities 

Contingent liabilities 

The Group exercises judgement to determine whether to recognise provisions and the exposures to contingent liabilities related to pending 

The Group exercises judgement to determine whether to recognise provisions and the exposures to contingent liabilities related to pending 

litigations or other outstanding claims subject to negotiated settlement, mediation, arbitration or government regulation, as well as other contingent 

litigations or other outstanding claims subject to negotiated settlement, mediation, arbitration or government regulation, as well as other contingent 

liabilities (see note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements). Judgement is necessary to assess the 

liabilities (see note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements). Judgement is necessary to assess the 

likelihood that a pending claim will succeed, or a liability will arise.  

likelihood that a pending claim will succeed, or a liability will arise.  

Impairment reviews 

Impairment reviews 

IFRS requires management to perform impairment tests annually for indefinite lived assets, for finite lived assets and for equity accounted 

IFRS requires management to perform impairment tests annually for indefinite lived assets, for finite lived assets and for equity accounted 

investments, if events or changes in circumstances indicate that their carrying amounts may not be recoverable. 

investments, if events or changes in circumstances indicate that their carrying amounts may not be recoverable. 

Strategic report

Governance

Financials

Other information

137 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

137
43 

Vodafone Group Plc  
Annual Report 2022 
2020202#D  

Overview 
Strategic Report 
Governance 
Financials 
Other information 
A lack of observable market data on fair values for equivalent assets means that the Group’s valuation approach for impairment testing focuses 
primarily on value in use. For a number of reasons, transaction values agreed as part of any business acquisition or disposal may be higher than 
the assessed value in use. Where the Group has interests in listed entities, market data, such as share price, is used to assess the fair value of 
those interests.  

For operations that are classified as held for sale, management is required to determine whether the carrying value of the discontinued 
operation can be supported by the fair value less costs to sell. Where not observable in a quoted market, management has determined fair 
value less costs to sell by reference to the outcomes from the application of a number of potential valuation techniques, determined from 
inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly. 

Impairment testing requires management to judge whether the carrying value of assets can be supported by the net present value of future 
cash flows that they generate. Calculating the net present value of the future cash flows requires estimates to be made in respect of highly 
uncertain matters including management’s expectations of: 
−  Growth in adjusted EBITDAaL, calculated as adjusted operating profit before depreciation and amortisation; 
−  Timing and amount of future capital expenditure, licence and spectrum payments; 
−  Long-term growth rates; and  
−  Appropriate discount rates to reflect the risks involved. 
A long-term growth rate into perpetuity has been determined as the lower of: 
−  The nominal GDP growth rates for the country of operation; and  
−  The long-term compound annual growth rate in adjusted EBITDAaL in years six to ten, as estimated by management. 
Changing the assumptions selected by management, in particular the adjusted EBITDAaL and growth rate assumptions used in the cash flow 
projections, could significantly affect the Group’s impairment evaluation and hence reported assets and profits or losses. Further details, 
including a sensitivity analysis, are included in note 4 ‘Impairment losses’ to the consolidated financial statements. 

See additional commentary relating to climate change, below.  

Climate change 
The potential climate change-related risks and opportunities to which the Group is exposed, as identified by management, are disclosed in the 
Group’s TCFD disclosures on pages 66 and 67. Management has assessed the potential financial impacts relating to the identified risks, primarily 
considering the useful lives of, and retirement obligations for, property, plant and equipment, the possibility of impairment of goodwill and other 
long-lived assets and the recoverability of the Group’s deferred tax assets. Management has exercised judgement in concluding that there are 
no further material financial impacts of the Group’s climate-related risks and opportunities on the consolidated financial statements. These 
judgements will be kept under review by management as the future impacts of climate change depend on environmental, regulatory and other 
factors outside of the Group’s control which are not all currently known.    

Significant accounting policies applied in the current reporting period that relate to the financial 
statements as a whole 
Accounting convention 
The consolidated financial statements are prepared on a historical cost basis except for certain financial and equity instruments that have been 
measured at fair value. 

Basis of consolidation 
The consolidated financial statements incorporate the financial statements of the Company, subsidiaries controlled by the Company (see note 
31 ‘Related undertakings’ to the consolidated financial statements), joint operations that are subject to joint control and the results of joint 
ventures and associates (see note 12 ‘Investments in associates and joint arrangements’ to the consolidated financial statements). 

Foreign currencies 
The consolidated financial statements are presented in euro, which is also the Company’s functional currency. Each entity in the Group 
determines its own functional currency and items included in the financial statements of each entity are measured using that functional 
currency.  
Transactions in foreign currencies are initially recorded at the functional currency rate prevailing at the date of the transaction. Monetary assets 
and liabilities denominated in foreign currencies are retranslated into the respective functional currency of the entity at the rates prevailing on 
the reporting period date. Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at the rates 
prevailing on the initial transaction dates. Non-monetary items measured in terms of historical cost in a foreign currency are not retranslated. 
Changes in the fair value of monetary securities denominated in foreign currency are analysed between translation differences and other 
changes in the carrying amount of the security. Translation differences are recognised in the consolidated income statement and other 
changes in carrying amount are recognised in the consolidated statement of comprehensive income. 
Translation differences on non-monetary financial assets, such as investments in equity securities classified at fair value through other 
comprehensive income, are reported as part of the fair value gain or loss and are included in the consolidated statement of comprehensive 
income. 
Share capital, share premium and other capital reserves are initially recorded at the functional currency rate prevailing at the date of the 
transaction and are not retranslated.  
For the purpose of presenting consolidated financial statements, the assets and liabilities of entities with a functional currency other than euro 
are expressed in euro using exchange rates prevailing at the reporting period date.

  
 
 
 
 
 
  
  
 
 
 
Annual Report 2022

138 Vodafone Group Plc   
138 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2021 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

Income and expense items and cash flows are translated at the average exchange rates for each month and exchange differences arising are 
recognised directly in other comprehensive income. On disposal of a foreign entity, the cumulative amount previously recognised in the 
consolidated statement of comprehensive income relating to that particular foreign operation is recognised in profit or loss in the consolidated 
income statement.  
Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation 
and translated accordingly. 
The net foreign exchange loss recognised in the consolidated income statement for the year ended 31 March 2022 is €309 million (31 March 
2021: €13 million loss; 2020: €146 million loss). The net gains and net losses are recorded within operating profit (2022: €24 million charge; 
2021: €3 million credit; 2020: €61 million credit), financing costs (2022: €284 million charge; 2021: €23 million charge; 2020: €205 million 
charge) and income tax expense (2022: €1 million charge; 2021: €7 million credit; 2020: €2 million charge). The foreign exchange gains and 
losses included within other income and non-operating expense arise on the disposal of subsidiaries, interests in joint ventures, associates and 
investments from the recycling of foreign exchange gains and losses previously recognised in the consolidated statement of comprehensive 
income. 

Current or non-current classification 
Assets are classified as current in the consolidated statement of financial position where recovery is expected within 12 months of the reporting 
date. All assets where recovery is expected more than 12 months from the reporting date and all deferred tax assets, goodwill and intangible 
assets, property, plant and equipment and investments in associates and joint ventures are reported as non-current. 

Liabilities are classified as current unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after the 
reporting date. For provisions, where the timing of settlement is uncertain, amounts are classified as non-current where settlement is expected 
more than 12 months from the reporting date. In addition, deferred tax liabilities and post-employment benefits are reported as non-current. 
Inventory 
Inventory is stated at the lower of cost and net realisable value. Cost is determined on the basis of weighted average costs and comprises direct 
materials and, where applicable, direct labour costs and those overheads that have been incurred in bringing the inventories to their present 
location and condition. 
New accounting pronouncements adopted on 1 April 2021  
The Group adopted the following new accounting policies on 1 April 2021 to comply with amendments to IFRS. The accounting 
pronouncements, none of which had a material impact on the Group’s financial reporting on adoption, are: 
−  Amendments to IFRS 16 ‘Covid-19-Related Rent Concessions’ and ‘Covid-19-Related Rent Concessions beyond 30 June 2021’; and 
−  Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 ‘Interest Rate Benchmark Reform - Phase 2’.   
New accounting pronouncements and basis of preparation changes to be adopted on or after 1 April 
2022 
The IASB has issued the following pronouncements for annual periods beginning on or after 1 January 2022:  
−  Annual Improvements to IFRS Standards 2018-2020; 
−  Amendments to IAS 16 ‘Property, Plant and Equipment: Proceeds before Intended Use’; 
−  Amendments to IAS 37 ‘Onerous Contracts - Cost of Fulfilling a Contract’; and  
−  Amendments to IFRS 3 ‘Reference to the Conceptual Framework’.  
These amendments have been endorsed by the UK Endorsement Board. The Group’s financial reporting will be presented in accordance with 
the above new standards from 1 April 2022. The changes are not expected to have a material impact on the consolidated income statement, 
consolidated statement of financial position or consolidated statement of cash flows.   
In addition, it is expected that Turkey will meet the requirements to be designated as a hyper-inflationary economy under IAS 29 ‘Financial 
Reporting in Hyper-Inflationary Economies’ in the quarter to 30 June 2022 and that the Group’s financial reporting relating to Turkey during the 
year ending 31 March 2023 will be in accordance with IAS 29.  Under IAS 29, Turkish Lira results and non-monetary asset and liability balances 
are revalued to present value equivalent local currency amounts (adjusted based on an inflation index) before translation to euros at  
reporting-date exchange rates. 
New accounting pronouncements to be adopted on or after 1 April 2023 
The following new standards and narrow-scope amendments have been issued by the IASB and are effective for annual periods beginning on or 
after 1 January 2023; they were not endorsed by the EU at 31 December 2020 and have not yet been endorsed by the UK Endorsement Board. 
−  IFRS 17 ‘Insurance Contracts’ and Amendments to IFRS 17 ‘Insurance Contracts’; 
−  Amendments to IAS 1 ‘Classification of Liabilities as Current or Non-Current’; 
−  Amendments to IAS 1 ‘Disclosure of Accounting Policies’; 
−  Amendment to IAS 8 ‘Definition of Accounting Estimates’; and 
−  Amendment to IAS 12 ‘Deferred Tax related to Assets and Liabilities arising from a Single Transaction’.  
The Group is assessing the impact of these new standards and the Group’s financial reporting will be presented in accordance with these 
standards from 1 April 2023 as applicable.

  
 
138 Vodafone Group Plc   

Annual Report 2022

138 

138 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2021 

Annual Report 2021 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

1. Basis of preparation (continued)  

income statement.  

income statement.  

and translated accordingly. 

and translated accordingly. 

Income and expense items and cash flows are translated at the average exchange rates for each month and exchange differences arising are 

Income and expense items and cash flows are translated at the average exchange rates for each month and exchange differences arising are 

recognised directly in other comprehensive income. On disposal of a foreign entity, the cumulative amount previously recognised in the 

recognised directly in other comprehensive income. On disposal of a foreign entity, the cumulative amount previously recognised in the 

consolidated statement of comprehensive income relating to that particular foreign operation is recognised in profit or loss in the consolidated 

consolidated statement of comprehensive income relating to that particular foreign operation is recognised in profit or loss in the consolidated 

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation 

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation 

The net foreign exchange loss recognised in the consolidated income statement for the year ended 31 March 2022 is €309 million (31 March 

The net foreign exchange loss recognised in the consolidated income statement for the year ended 31 March 2022 is €309 million (31 March 

2021: €13 million loss; 2020: €146 million loss). The net gains and net losses are recorded within operating profit (2022: €24 million charge; 

2021: €13 million loss; 2020: €146 million loss). The net gains and net losses are recorded within operating profit (2022: €24 million charge; 

2021: €3 million credit; 2020: €61 million credit), financing costs (2022: €284 million charge; 2021: €23 million charge; 2020: €205 million 

2021: €3 million credit; 2020: €61 million credit), financing costs (2022: €284 million charge; 2021: €23 million charge; 2020: €205 million 

charge) and income tax expense (2022: €1 million charge; 2021: €7 million credit; 2020: €2 million charge). The foreign exchange gains and 

charge) and income tax expense (2022: €1 million charge; 2021: €7 million credit; 2020: €2 million charge). The foreign exchange gains and 

losses included within other income and non-operating expense arise on the disposal of subsidiaries, interests in joint ventures, associates and 

losses included within other income and non-operating expense arise on the disposal of subsidiaries, interests in joint ventures, associates and 

investments from the recycling of foreign exchange gains and losses previously recognised in the consolidated statement of comprehensive 

investments from the recycling of foreign exchange gains and losses previously recognised in the consolidated statement of comprehensive 

income. 

income. 

Current or non-current classification 

Current or non-current classification 

Assets are classified as current in the consolidated statement of financial position where recovery is expected within 12 months of the reporting 

Assets are classified as current in the consolidated statement of financial position where recovery is expected within 12 months of the reporting 

date. All assets where recovery is expected more than 12 months from the reporting date and all deferred tax assets, goodwill and intangible 

date. All assets where recovery is expected more than 12 months from the reporting date and all deferred tax assets, goodwill and intangible 

assets, property, plant and equipment and investments in associates and joint ventures are reported as non-current. 

assets, property, plant and equipment and investments in associates and joint ventures are reported as non-current. 

Liabilities are classified as current unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after the 

Liabilities are classified as current unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after the 

reporting date. For provisions, where the timing of settlement is uncertain, amounts are classified as non-current where settlement is expected 

reporting date. For provisions, where the timing of settlement is uncertain, amounts are classified as non-current where settlement is expected 

more than 12 months from the reporting date. In addition, deferred tax liabilities and post-employment benefits are reported as non-current. 

more than 12 months from the reporting date. In addition, deferred tax liabilities and post-employment benefits are reported as non-current. 

Inventory is stated at the lower of cost and net realisable value. Cost is determined on the basis of weighted average costs and comprises direct 

Inventory is stated at the lower of cost and net realisable value. Cost is determined on the basis of weighted average costs and comprises direct 

materials and, where applicable, direct labour costs and those overheads that have been incurred in bringing the inventories to their present 

materials and, where applicable, direct labour costs and those overheads that have been incurred in bringing the inventories to their present 

Inventory 

Inventory 

location and condition. 

location and condition. 

New accounting pronouncements adopted on 1 April 2021  

New accounting pronouncements adopted on 1 April 2021  

The Group adopted the following new accounting policies on 1 April 2021 to comply with amendments to IFRS. The accounting 

The Group adopted the following new accounting policies on 1 April 2021 to comply with amendments to IFRS. The accounting 

pronouncements, none of which had a material impact on the Group’s financial reporting on adoption, are: 

pronouncements, none of which had a material impact on the Group’s financial reporting on adoption, are: 

−  Amendments to IFRS 16 ‘Covid-19-Related Rent Concessions’ and ‘Covid-19-Related Rent Concessions beyond 30 June 2021’; and 

−  Amendments to IFRS 16 ‘Covid-19-Related Rent Concessions’ and ‘Covid-19-Related Rent Concessions beyond 30 June 2021’; and 

−  Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 ‘Interest Rate Benchmark Reform - Phase 2’.   

−  Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 ‘Interest Rate Benchmark Reform - Phase 2’.   

New accounting pronouncements and basis of preparation changes to be adopted on or after 1 April 

New accounting pronouncements and basis of preparation changes to be adopted on or after 1 April 

2022 

2022 

The IASB has issued the following pronouncements for annual periods beginning on or after 1 January 2022:  

The IASB has issued the following pronouncements for annual periods beginning on or after 1 January 2022:  

−  Annual Improvements to IFRS Standards 2018-2020; 

−  Annual Improvements to IFRS Standards 2018-2020; 

−  Amendments to IAS 16 ‘Property, Plant and Equipment: Proceeds before Intended Use’; 

−  Amendments to IAS 16 ‘Property, Plant and Equipment: Proceeds before Intended Use’; 

−  Amendments to IAS 37 ‘Onerous Contracts - Cost of Fulfilling a Contract’; and  

−  Amendments to IAS 37 ‘Onerous Contracts - Cost of Fulfilling a Contract’; and  

−  Amendments to IFRS 3 ‘Reference to the Conceptual Framework’.  

−  Amendments to IFRS 3 ‘Reference to the Conceptual Framework’.  

These amendments have been endorsed by the UK Endorsement Board. The Group’s financial reporting will be presented in accordance with 

These amendments have been endorsed by the UK Endorsement Board. The Group’s financial reporting will be presented in accordance with 

the above new standards from 1 April 2022. The changes are not expected to have a material impact on the consolidated income statement, 

the above new standards from 1 April 2022. The changes are not expected to have a material impact on the consolidated income statement, 

consolidated statement of financial position or consolidated statement of cash flows.   

consolidated statement of financial position or consolidated statement of cash flows.   

In addition, it is expected that Turkey will meet the requirements to be designated as a hyper-inflationary economy under IAS 29 ‘Financial 

In addition, it is expected that Turkey will meet the requirements to be designated as a hyper-inflationary economy under IAS 29 ‘Financial 

Reporting in Hyper-Inflationary Economies’ in the quarter to 30 June 2022 and that the Group’s financial reporting relating to Turkey during the 

Reporting in Hyper-Inflationary Economies’ in the quarter to 30 June 2022 and that the Group’s financial reporting relating to Turkey during the 

year ending 31 March 2023 will be in accordance with IAS 29.  Under IAS 29, Turkish Lira results and non-monetary asset and liability balances 

year ending 31 March 2023 will be in accordance with IAS 29.  Under IAS 29, Turkish Lira results and non-monetary asset and liability balances 

are revalued to present value equivalent local currency amounts (adjusted based on an inflation index) before translation to euros at  

are revalued to present value equivalent local currency amounts (adjusted based on an inflation index) before translation to euros at  

reporting-date exchange rates. 

reporting-date exchange rates. 

New accounting pronouncements to be adopted on or after 1 April 2023 

New accounting pronouncements to be adopted on or after 1 April 2023 

The following new standards and narrow-scope amendments have been issued by the IASB and are effective for annual periods beginning on or 

The following new standards and narrow-scope amendments have been issued by the IASB and are effective for annual periods beginning on or 

after 1 January 2023; they were not endorsed by the EU at 31 December 2020 and have not yet been endorsed by the UK Endorsement Board. 

after 1 January 2023; they were not endorsed by the EU at 31 December 2020 and have not yet been endorsed by the UK Endorsement Board. 

−  IFRS 17 ‘Insurance Contracts’ and Amendments to IFRS 17 ‘Insurance Contracts’; 

−  IFRS 17 ‘Insurance Contracts’ and Amendments to IFRS 17 ‘Insurance Contracts’; 

−  Amendments to IAS 1 ‘Classification of Liabilities as Current or Non-Current’; 

−  Amendments to IAS 1 ‘Classification of Liabilities as Current or Non-Current’; 

−  Amendments to IAS 1 ‘Disclosure of Accounting Policies’; 

−  Amendments to IAS 1 ‘Disclosure of Accounting Policies’; 

−  Amendment to IAS 8 ‘Definition of Accounting Estimates’; and 

−  Amendment to IAS 8 ‘Definition of Accounting Estimates’; and 

−  Amendment to IAS 12 ‘Deferred Tax related to Assets and Liabilities arising from a Single Transaction’.  

−  Amendment to IAS 12 ‘Deferred Tax related to Assets and Liabilities arising from a Single Transaction’.  

The Group is assessing the impact of these new standards and the Group’s financial reporting will be presented in accordance with these 

The Group is assessing the impact of these new standards and the Group’s financial reporting will be presented in accordance with these 

standards from 1 April 2023 as applicable.

standards from 1 April 2023 as applicable.

139 Vodafone Group Plc   

Annual Report 2022

139 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

2. Revenue disaggregation and segmental analysis 

The Group’s businesses are managed on a geographical basis. Selected financial data is presented on this 
basis below.  

Accounting policies 
Revenue  
When the Group enters into an agreement with a customer, goods and services deliverable under the contract are identified as separate 
performance obligations (‘obligations’) to the extent that the customer can benefit from the goods or services on their own and that the 
separate goods and services are considered distinct from other goods and services in the agreement. Where individual goods and services do 
not meet the criteria to be identified as separate obligations they are aggregated with other goods and/or services in the agreement until a 
separate obligation is identified. The obligations identified will depend on the nature of individual customer contracts, but might typically be 
separately identified for mobile handsets, other equipment such as set-top boxes and routers provided to customers and services provided to 
customers such as mobile and fixed line communication services. Where goods and services have a functional dependency (for example, a fixed 
line router can only be used with the Group’s services) this does not, in isolation, prevent those goods or services from being assessed as 
separate obligations. Activities relating to connecting customers to the Group’s network for the future provision of services are not considered 
to meet the criteria to be recognised as obligations except to the extent that the control of related equipment passes to customers.  
The Group determines the transaction price to which it expects to be entitled in return for providing the promised obligations to the customer 
based on the committed contractual amounts, net of sales taxes and discounts. Where indirect channel dealers, such as retailers, acquire 
customer contracts on behalf of the Group and receive commission, any commissions that the dealer is compelled to use to fund discounts or 
other incentives to the customer are treated as payments to the customer when determining the transaction price and consequently are not 
included in contract acquisition costs. 
The transaction price is allocated between the identified obligations according to the relative standalone selling prices of the obligations. The 
standalone selling price of each obligation deliverable in the contract is determined according to the prices that the Group would achieve by 
selling the same goods and/or services included in the obligation to a similar customer on a standalone basis; where standalone selling prices 
are not directly observable, estimation techniques are used maximising the use of external inputs. See ‘Critical accounting judgements and key 
sources of estimation uncertainty’ in note 1 for details. Revenue is recognised when the respective obligations in the contract are delivered to 
the customer and cash collection is considered probable. Revenue for the provision of services, such as mobile airtime and fixed line broadband, 
is recognised when the Group provides the related service during the agreed service period. 
Revenue for device sales to end customers is generally recognised when the device is delivered to the end customer. For device sales made to 
intermediaries such as indirect channel dealers, revenue is recognised if control of the device has transferred to the intermediary and the 
intermediary has no right to return the device to receive a refund; otherwise revenue recognition is deferred until sale of the device to an end 
customer by the intermediary or the expiry of any right of return. 
Where refunds are issued to customers they are deducted from revenue in the relevant service period. 
When the Group has control of goods or services prior to delivery to a customer, then the Group is the principal in the sale to the customer. As a 
principal, receipts from, and payments to, suppliers are reported on a gross basis in revenue and operating costs. If another party has control of 
goods or services prior to transfer to a customer, then the Group is acting as an agent for the other party and revenue in respect of the relevant 
obligations is recognised net of any related payments to the supplier and recognised revenue represents the margin earned by the Group. See 
‘Critical accounting judgements and key sources of estimation uncertainty’ in note 1 for details. 
Customers typically pay in advance for prepay mobile services and monthly for other communication services. Customers typically pay for 
handsets and other equipment either up-front at the time of sale or over the term of the related service agreement.  
When revenue recognised in respect of a customer contract exceeds amounts received or receivable from a customer at that time a contract 
asset is recognised; contract assets will typically be recognised for handsets or other equipment provided to customers where payment is 
recovered by the Group via future service fees. If amounts received or receivable from a customer exceed revenue recognised for a contract, for 
example if the Group receives an advance payment from a customer, a contract liability is recognised. 
When contract assets or liabilities are recognised, a financing component may exist in the contract; this is typically the case when a handset or 
other equipment is provided to a customer up-front but payment is received over the term of the related service agreement, in which case the 
customer is deemed to have received financing. If a significant financing component is provided to the customer, the transaction price is 
reduced and interest revenue is recognised over the customer’s payment period using an interest rate reflecting the relevant central bank rates 
and customer credit risk. 
Contract-related costs 
When costs directly relating to a specific contract are incurred prior to recognising revenue for a related obligation, and those costs enhance the 
ability of the Group to deliver an obligation and are expected to be recovered, then those costs are recognised on the statement of financial 
position as fulfilment costs and are recognised as expenses in line with the recognition of revenue when the related obligation is delivered. 
The direct and incremental costs of acquiring a contract including, for example, certain commissions payable to staff or agents for acquiring 
customers on behalf of the Group, are recognised as contract acquisition cost assets in the statement of financial position when the related 
payment obligation is recorded. Costs are recognised as an expense in line with the recognition of the related revenue that is expected to be 
earned by the Group; typically this is over the customer contract period as new commissions are payable on contract renewal. Certain amounts 
payable to agents are deducted from revenue recognised (see above).

  
 
 
 
  
  
 
Annual Report 2022

140 Vodafone Group Plc   
140 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

2. Revenue disaggregation and segmental analysis (continued)  

Revenue disaggregation and segmental income statement analysis 

Revenue reported for the year includes revenue from contracts with customers, comprising service and equipment revenue, as well as other 
revenue items including revenue from leases and interest revenue arising from transactions with a significant financing component.  

The table below presents Revenue and Adjusted EBITDAaL for the year ended 31 March 2022 under the updated segmental reporting 
structure.       

31 March 2022 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Vantage Towers 
Common Functions2 
Eliminations 
Group 

Service 
revenue 
€m 
11,616 
4,379 
5,154 
3,714 
5,001 
4,635 
3,420 
– 
522 
(238) 
38,203 

Equipment 
revenue 
€m 
1,126 
525 
1,333 
369 
528 
950 
404 
– 
53 
(1) 
5,287 

Revenue from 
contracts with 
customers 
€m 
12,742 
4,904 
6,487 
4,083 
5,529 
5,585 
3,824 
– 
575 
(239) 
43,490 

Other 
revenue1 
€m 
365 
108 
69 
73 
105 
384 
6 
1,252 
838 
(1,242) 
1,958 

Interest 
revenue 
€m 
21 
10 
33 
24 
19 
24 
– 
– 
1 
– 
132 

Total 
segment 
revenue 
€m 
13,128 
5,022 
6,589 
4,180 
5,653 
5,993 
3,830 
1,252 
1,414 
(1,481) 
45,580 

The table below presents Revenue and Adjusted EBITDAaL for the year ended 31 March 2022 under the previous segmental reporting 
structure.         

31 March 2022 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Common Functions2 
Eliminations 
Group 

Service 
revenue 
€m 
11,616 
4,379 
5,154 
3,714 
5,001 
4,635 
3,420 
522 
(238) 
38,203 

Equipment 
revenue 
€m 
1,126 
525 
1,333 
369 
528 
950 
404 
53 
(1) 
5,287 

Revenue from 
contracts with 
customers 
€m 
12,742 
4,904 
6,487 
4,083 
5,529 
5,585 
3,824 
575 
(239) 
43,490 

Other 
revenue1 
€m 
424 
108 
69 
92 
189 
384 
6 
838 
(152) 
1,958 

Interest 
revenue 
€m 
21 
10 
33 
24 
19 
24 
– 
1 
– 
132 

Total 
segment 
revenue 
€m 
13,187 
5,022 
6,589 
4,199 
5,737 
5,993 
3,830 
1,414 
(391) 
45,580 

Notes: 
1  Other revenue includes lease revenue recognised under IFRS 16 ‘Leases’ (see note 20 ‘Leases’).  
2  Comprises central teams and business functions.  

Adjusted 
EBITDAaL 
€m 
5,669 
1,699 
1,395 
957 
1,606 
2,125 
1,335 
619 
(197) 
– 
15,208 

Adjusted 
EBITDAaL 
€m 
5,978 
1,699 
1,457 
1,041 
1,770 
2,125 
1,335 
(197) 
– 
15,208 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
140 Vodafone Group Plc   

Annual Report 2022

140 

140 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

2. Revenue disaggregation and segmental analysis (continued)  

2. Revenue disaggregation and segmental analysis (continued)  

Revenue disaggregation and segmental income statement analysis 

Revenue disaggregation and segmental income statement analysis 

Revenue reported for the year includes revenue from contracts with customers, comprising service and equipment revenue, as well as other 

Revenue reported for the year includes revenue from contracts with customers, comprising service and equipment revenue, as well as other 

revenue items including revenue from leases and interest revenue arising from transactions with a significant financing component.  

revenue items including revenue from leases and interest revenue arising from transactions with a significant financing component.  

The table below presents Revenue and Adjusted EBITDAaL for the year ended 31 March 2022 under the updated segmental reporting 

The table below presents Revenue and Adjusted EBITDAaL for the year ended 31 March 2022 under the updated segmental reporting 

structure.       

structure.       

31 March 2022 

31 March 2022 

Germany 

Germany 

Italy 

Italy 

UK 

UK 

Spain 

Spain 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Vantage Towers 

Vantage Towers 

Common Functions2 

Common Functions2 

Eliminations 

Eliminations 

Group 

Group 

structure.         

structure.         

31 March 2022 

31 March 2022 

Germany 

Germany 

Italy 

Italy 

UK 

UK 

Spain 

Spain 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Common Functions2 

Common Functions2 

Eliminations 

Eliminations 

Group 

Group 

Notes: 

Notes: 

38,203 

38,203 

5,287 

5,287 

43,490 

43,490 

132 

132 

(1,481) 

(1,481) 

45,580 

45,580 

15,208 

15,208 

Service 

Service 

revenue 

revenue 

€m 

€m 

11,616 

11,616 

4,379 

4,379 

5,154 

5,154 

3,714 

3,714 

5,001 

5,001 

4,635 

4,635 

3,420 

3,420 

– 

– 

522 

522 

(238) 

(238) 

Service 

Service 

revenue 

revenue 

€m 

€m 

11,616 

11,616 

4,379 

4,379 

5,154 

5,154 

3,714 

3,714 

5,001 

5,001 

4,635 

4,635 

3,420 

3,420 

522 

522 

(238) 

(238) 

Equipment 

Equipment 

revenue 

revenue 

€m 

€m 

1,126 

1,126 

525 

525 

1,333 

1,333 

369 

369 

528 

528 

950 

950 

404 

404 

– 

– 

53 

53 

(1) 

(1) 

Equipment 

Equipment 

revenue 

revenue 

€m 

€m 

1,126 

1,126 

525 

525 

1,333 

1,333 

369 

369 

528 

528 

950 

950 

404 

404 

53 

53 

(1) 

(1) 

Revenue from 

Revenue from 

contracts with 

contracts with 

customers 

customers 

€m 

€m 

12,742 

12,742 

4,904 

4,904 

6,487 

6,487 

4,083 

4,083 

5,529 

5,529 

5,585 

5,585 

3,824 

3,824 

– 

– 

575 

575 

(239) 

(239) 

Revenue from 

Revenue from 

contracts with 

contracts with 

customers 

customers 

€m 

€m 

12,742 

12,742 

4,904 

4,904 

6,487 

6,487 

4,083 

4,083 

5,529 

5,529 

5,585 

5,585 

3,824 

3,824 

575 

575 

(239) 

(239) 

Other 

Other 

revenue1 

revenue1 

€m 

€m 

365 

365 

108 

108 

69 

69 

73 

73 

105 

105 

384 

384 

6 

6 

1,252 

1,252 

838 

838 

(1,242) 

(1,242) 

1,958 

1,958 

Other 

Other 

revenue1 

revenue1 

€m 

€m 

424 

424 

108 

108 

69 

69 

92 

92 

189 

189 

384 

384 

6 

6 

838 

838 

(152) 

(152) 

Interest 

Interest 

revenue 

revenue 

€m 

€m 

21 

21 

10 

10 

33 

33 

24 

24 

19 

19 

24 

24 

– 

– 

– 

– 

1 

1 

– 

– 

21 

21 

10 

10 

33 

33 

24 

24 

19 

19 

24 

24 

– 

– 

1 

1 

– 

– 

Interest 

Interest 

revenue 

revenue 

€m 

€m 

Total 

Total 

segment 

segment 

revenue 

revenue 

€m 

€m 

13,128 

13,128 

5,022 

5,022 

6,589 

6,589 

4,180 

4,180 

5,653 

5,653 

5,993 

5,993 

3,830 

3,830 

1,252 

1,252 

1,414 

1,414 

Total 

Total 

segment 

segment 

revenue 

revenue 

€m 

€m 

13,187 

13,187 

5,022 

5,022 

6,589 

6,589 

4,199 

4,199 

5,737 

5,737 

5,993 

5,993 

3,830 

3,830 

1,414 

1,414 

(391) 

(391) 

Adjusted 

Adjusted 

EBITDAaL 

EBITDAaL 

€m 

€m 

5,669 

5,669 

1,699 

1,699 

1,395 

1,395 

957 

957 

1,606 

1,606 

2,125 

2,125 

1,335 

1,335 

619 

619 

(197) 

(197) 

– 

– 

Adjusted 

Adjusted 

EBITDAaL 

EBITDAaL 

€m 

€m 

5,978 

5,978 

1,699 

1,699 

1,457 

1,457 

1,041 

1,041 

1,770 

1,770 

2,125 

2,125 

1,335 

1,335 

(197) 

(197) 

– 

– 

38,203 

38,203 

5,287 

5,287 

43,490 

43,490 

1,958 

1,958 

132 

132 

45,580 

45,580 

15,208 

15,208 

The table below presents Revenue and Adjusted EBITDAaL for the year ended 31 March 2022 under the previous segmental reporting 

The table below presents Revenue and Adjusted EBITDAaL for the year ended 31 March 2022 under the previous segmental reporting 

1  Other revenue includes lease revenue recognised under IFRS 16 ‘Leases’ (see note 20 ‘Leases’).  

1  Other revenue includes lease revenue recognised under IFRS 16 ‘Leases’ (see note 20 ‘Leases’).  

2  Comprises central teams and business functions.  

2  Comprises central teams and business functions.  

Annual Report 2022

141 Vodafone Group Plc   
141 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

The tables below present Revenue and Adjusted EBITDAaL comparative information for the years ended 31 March 2021 and 31 March 2020 
under the previous segmental reporting structure.        

31 March 2021 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Common Functions2 
Eliminations 
Group 

31 March 2020 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Common Functions2 
Eliminations 
Group 

Service 
revenue 
€m 
11,520 
4,458 
4,848 
3,788 
4,859 
4,083 
3,312 
470 
(197) 
37,141 

Service 
revenue 
€m 
10,696 
4,833 
5,020 
3,904 
4,890 
4,470 
3,796 
494 
(232) 
37,871 

Equipment 
revenue 
€m 
1,055 
446 
1,206 
292 
549 
800 
441 
36 
(1) 
4,824 

Equipment 
revenue 
€m 
1,055 
583 
1,333 
318 
539 
864 
552 
53 
(2) 
5,295 

Revenue from 
contracts with 
customers 
€m 
12,575 
4,904 
6,054 
4,080 
5,408 
4,883 
3,753 
506 
(198) 
41,965 

Revenue from 
contracts with 
customers 
€m 
11,751 
5,416 
6,353 
4,222 
5,429 
5,334 
4,348 
547 
(234) 
43,166 

Other 
revenue1 
€m 
380 
97 
44 
64 
124 
282 
12 
862 
(171) 
1,694 

Other 
revenue1 
€m 
300 
101 
63 
51 
94 
190 
36 
1,020 
(202) 
1,653 

Interest 
revenue 
€m 
29 
13 
53 
22 
17 
16 
– 
– 
– 
150 

Interest 
revenue 
€m 
25 
12 
68 
23 
18 
7 
2 
– 
– 
155 

Total 
segment 
revenue 
€m 
12,984 
5,014 
6,151 
4,166 
5,549 
5,181 
3,765 
1,368 
(369) 
43,809 

Total 
segment 
revenue 
€m 
12,076 
5,529 
6,484 
4,296 
5,541 
5,531 
4,386 
1,567 
(436) 
44,974 

Adjusted 
EBITDAaL 
€m 
5,634 
1,597 
1,367 
1,044 
1,760 
1,873 
1,228 
(117) 
– 
14,386 

Adjusted 
EBITDAaL 
€m 
5,077 
2,068 
1,500 
1,009 
1,738 
2,088 
1,400 
1 
– 
14,881 

Notes: 
1  Other revenue includes lease revenue recognised under IFRS 16 ‘Leases’ (see note 20 ‘Leases’).  
2  Comprises central teams and business functions.   

The total future revenue from the remaining term of Group’s contracts with customers for performance obligations not yet delivered to those 
customers at 31 March 2022 is €20,013 million (2021: €21,038 million; 2020: €20,336 million); of which €12,913 million (2021: €14,110 million; 
2020: €13,456 million) is expected to be recognised within the next year and the majority of the remaining amount in the following 12 months.  

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

142 Vodafone Group Plc   
142 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

2. Revenue disaggregation and segmental analysis (continued)  

Segmental analysis 

The Group’s operating segments are established on the basis of those components of the Group that are evaluated regularly by the chief 
operating decision maker in deciding how to allocate resources and in assessing performance. The Group has determined the chief operating 
decision maker to be its Chief Executive. The Group has a single group of similar services and products, being the supply of communications 
services and related products.  

Following the IPO of Vantage Towers A.G. (‘Vantage Towers’) in March 2021, the Group has updated its segmental reporting structure to reflect 
the way in which the Group now manages its operations with Vantage Towers now reported as a new segment within the Vodafone Group’s 
financial results. This change in reporting structure has taken effect for the year ended 31 March 2022 onwards. Total revenue is unaffected as 
charges from Vantage Towers to operating companies are eliminated on consolidation. There has been no change to the segmental 
presentation of amounts derived from the income statement for comparative periods, which remain as previously disclosed. Segmental 
information for the years ended 31 March 2021 and 31 March 2020 is presented on the previous basis of segmental reporting.  

Revenue is attributed to a country based on the location of the Group company reporting the revenue. Transactions between operating 
segments are charged at arm’s-length prices.  

With the exception of Vodacom, which is a legal entity encompassing South Africa and certain other smaller African markets, and Vantage 
Towers, which comprises companies providing mobile tower infrastructure in a number of European markets, segment information is primarily 
provided on the basis of geographic areas, being the basis on which the Group manages its worldwide interests.  

The operating segments for Germany, Italy, UK, Spain, Vodacom and Vantage Towers are individually material for the Group and are each 
reporting segments for which certain financial information is provided. The aggregation of smaller operating segments into the Other Europe 
and Other Markets reporting segments reflects, in the opinion of management, the similar local market economic characteristics and regulatory 
environments for each of those operating segments as well as the similar products and services sold and comparable classes of customers. In 
the case of the Other Europe region (comprising Albania, Czech Republic, Greece, Hungary, Ireland, Portugal and Romania), this largely reflects 
membership or a close association with the European Union, while the Other Markets segment (comprising Egypt, Ghana and Turkey) largely 
includes developing economies with less stable economic or regulatory environments. Common Functions is a separate reporting segment and 
comprises activities which are undertaken primarily in central Group entities that do not meet the criteria for aggregation with other reporting 
segments.  

A reconciliation of adjusted EBITDAaL, the Group’s measure of segment profit, to the Group’s profit or loss before taxation for the financial year is 
shown below.  

Adjusted EBITDAaL 
Restructuring costs 
Interest on lease liabilities 
Loss on disposal of owned assets 
Depreciation and amortisation on owned assets 
Share of results of equity accounted associates and joint ventures 
Impairment losses 
Other income 
Operating profit 
Non-operating expense 
Investment income 
Finance costs 
Profit before taxation 

2022  
€m  
15,208 
(346) 
398 
(28) 
(9,858) 
211 
– 
79 
5,664 
– 
254 
(1,964) 
3,954 

2021  
€m  
14,386 
(356) 
374 
(30) 
(10,187) 
342 
– 
568 
5,097 
– 
330 
(1,027) 
4,400 

2020  
€m  
14,881 
(695) 
330 
(54) 
(10,454) 
(2,505) 
(1,685) 
4,281 
4,099 
(3) 
248 
(3,549) 
795 

  
 
 
 
 
  
  
142 Vodafone Group Plc   

Annual Report 2022

142 

142 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

2. Revenue disaggregation and segmental analysis (continued)  

2. Revenue disaggregation and segmental analysis (continued)  

Segmental analysis 

Segmental analysis 

The Group’s operating segments are established on the basis of those components of the Group that are evaluated regularly by the chief 

The Group’s operating segments are established on the basis of those components of the Group that are evaluated regularly by the chief 

operating decision maker in deciding how to allocate resources and in assessing performance. The Group has determined the chief operating 

operating decision maker in deciding how to allocate resources and in assessing performance. The Group has determined the chief operating 

decision maker to be its Chief Executive. The Group has a single group of similar services and products, being the supply of communications 

decision maker to be its Chief Executive. The Group has a single group of similar services and products, being the supply of communications 

services and related products.  

services and related products.  

Following the IPO of Vantage Towers A.G. (‘Vantage Towers’) in March 2021, the Group has updated its segmental reporting structure to reflect 

Following the IPO of Vantage Towers A.G. (‘Vantage Towers’) in March 2021, the Group has updated its segmental reporting structure to reflect 

the way in which the Group now manages its operations with Vantage Towers now reported as a new segment within the Vodafone Group’s 

the way in which the Group now manages its operations with Vantage Towers now reported as a new segment within the Vodafone Group’s 

financial results. This change in reporting structure has taken effect for the year ended 31 March 2022 onwards. Total revenue is unaffected as 

financial results. This change in reporting structure has taken effect for the year ended 31 March 2022 onwards. Total revenue is unaffected as 

charges from Vantage Towers to operating companies are eliminated on consolidation. There has been no change to the segmental 

charges from Vantage Towers to operating companies are eliminated on consolidation. There has been no change to the segmental 

presentation of amounts derived from the income statement for comparative periods, which remain as previously disclosed. Segmental 

presentation of amounts derived from the income statement for comparative periods, which remain as previously disclosed. Segmental 

information for the years ended 31 March 2021 and 31 March 2020 is presented on the previous basis of segmental reporting.  

information for the years ended 31 March 2021 and 31 March 2020 is presented on the previous basis of segmental reporting.  

Revenue is attributed to a country based on the location of the Group company reporting the revenue. Transactions between operating 

Revenue is attributed to a country based on the location of the Group company reporting the revenue. Transactions between operating 

segments are charged at arm’s-length prices.  

segments are charged at arm’s-length prices.  

With the exception of Vodacom, which is a legal entity encompassing South Africa and certain other smaller African markets, and Vantage 

With the exception of Vodacom, which is a legal entity encompassing South Africa and certain other smaller African markets, and Vantage 

Towers, which comprises companies providing mobile tower infrastructure in a number of European markets, segment information is primarily 

Towers, which comprises companies providing mobile tower infrastructure in a number of European markets, segment information is primarily 

provided on the basis of geographic areas, being the basis on which the Group manages its worldwide interests.  

provided on the basis of geographic areas, being the basis on which the Group manages its worldwide interests.  

The operating segments for Germany, Italy, UK, Spain, Vodacom and Vantage Towers are individually material for the Group and are each 

The operating segments for Germany, Italy, UK, Spain, Vodacom and Vantage Towers are individually material for the Group and are each 

reporting segments for which certain financial information is provided. The aggregation of smaller operating segments into the Other Europe 

reporting segments for which certain financial information is provided. The aggregation of smaller operating segments into the Other Europe 

and Other Markets reporting segments reflects, in the opinion of management, the similar local market economic characteristics and regulatory 

and Other Markets reporting segments reflects, in the opinion of management, the similar local market economic characteristics and regulatory 

environments for each of those operating segments as well as the similar products and services sold and comparable classes of customers. In 

environments for each of those operating segments as well as the similar products and services sold and comparable classes of customers. In 

the case of the Other Europe region (comprising Albania, Czech Republic, Greece, Hungary, Ireland, Portugal and Romania), this largely reflects 

the case of the Other Europe region (comprising Albania, Czech Republic, Greece, Hungary, Ireland, Portugal and Romania), this largely reflects 

membership or a close association with the European Union, while the Other Markets segment (comprising Egypt, Ghana and Turkey) largely 

membership or a close association with the European Union, while the Other Markets segment (comprising Egypt, Ghana and Turkey) largely 

includes developing economies with less stable economic or regulatory environments. Common Functions is a separate reporting segment and 

includes developing economies with less stable economic or regulatory environments. Common Functions is a separate reporting segment and 

comprises activities which are undertaken primarily in central Group entities that do not meet the criteria for aggregation with other reporting 

comprises activities which are undertaken primarily in central Group entities that do not meet the criteria for aggregation with other reporting 

A reconciliation of adjusted EBITDAaL, the Group’s measure of segment profit, to the Group’s profit or loss before taxation for the financial year is 

A reconciliation of adjusted EBITDAaL, the Group’s measure of segment profit, to the Group’s profit or loss before taxation for the financial year is 

segments.  

segments.  

shown below.  

shown below.  

Adjusted EBITDAaL 

Adjusted EBITDAaL 

Restructuring costs 

Restructuring costs 

Interest on lease liabilities 

Interest on lease liabilities 

Loss on disposal of owned assets 

Loss on disposal of owned assets 

Depreciation and amortisation on owned assets 

Depreciation and amortisation on owned assets 

Share of results of equity accounted associates and joint ventures 

Share of results of equity accounted associates and joint ventures 

Impairment losses 

Impairment losses 

Other income 

Other income 

Operating profit 

Operating profit 

Non-operating expense 

Non-operating expense 

Investment income 

Investment income 

Finance costs 

Finance costs 

Profit before taxation 

Profit before taxation 

15,208 

15,208 

14,386 

14,386 

14,881 

14,881 

(9,858) 

(9,858) 

(10,187) 

(10,187) 

(10,454) 

(10,454) 

2022  

2022  

€m  

€m  

(346) 

(346) 

398 

398 

(28) 

(28) 

211 

211 

– 

– 

79 

79 

– 

– 

254 

254 

2021  

2021  

€m  

€m  

(356) 

(356) 

374 

374 

(30) 

(30) 

342 

342 

– 

– 

568 

568 

– 

– 

330 

330 

5,664 

5,664 

5,097 

5,097 

(1,964) 

(1,964) 

3,954 

3,954 

(1,027) 

(1,027) 

4,400 

4,400 

2020  

2020  

€m  

€m  

(695) 

(695) 

330 

330 

(54) 

(54) 

(2,505) 

(2,505) 

(1,685) 

(1,685) 

4,281 

4,281 

4,099 

4,099 

(3) 

(3) 

248 

248 

(3,549) 

(3,549) 

795 

795 

Annual Report 2022

143 Vodafone Group Plc   
143 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Segmental assets 

The tables below present the segmental assets for the year ended 31 March 2022 in line with our updated segmental reporting structure and 
under the previous basis of segmental reporting.       

31 March 2022 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Vantage Towers 
Common Functions 
Group 

31 March 2022 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Common Functions 
Group 

Non-current 
assets1 
€m 
43,190 
10,519 
6,226 
6,433 
8,548 
6,383 
2,467 
8,179 
2,103 
94,048 

Non-current 
assets1 
€m 
47,310 
10,519 
7,612 
7,066 
10,588 
6,383 
2,467 
2,103 
94,048 

Capital 
additions2 
€m 
2,670 
840 
832 
676 
1,009 
853 
530 
366 
844 
8,620 

Capital 
additions2 
€m 
2,885 
840 
888 
704 
1,076 
853 
530 
844 
8,620 

Right-of-use 
asset additions 
€m 
795 
670 
580 
422 
502 
187 
229 
320 
123 
3,828 

Other additions to 
intangible assets3 
€m 
– 
255 
229 
291 
126 
– 
– 
– 
– 
901 

Right-of-use  Other additions to 
intangible assets3 
€m 
– 
255 
229 
291 
126 
– 
– 
– 
901 

asset additions 
€m 
909 
670 
639 
478 
593 
187 
229 
123 
3,828 

Depreciation 
and 
amortisation 
€m 
3,981 
1,929 
1,905 
1,499 
1,511 
920 
598 
523 
979 
13,845 

Depreciation 
and 
amortisation 
€m 
4,112 
1,929 
2,073 
1,567 
1,667 
920 
598 
979 
13,845 

Impairment loss 
€m 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

Impairment loss 
€m 
– 
– 
– 
– 
– 
– 
– 
– 
– 

Notes: 
1  Comprises goodwill, other intangible assets and property, plant and equipment. 
2 
3  

Includes additions to property, plant and equipment (excluding right-of-use assets,), computer software and development costs, reported within Intangible assets.  
Includes additions to licences and spectrum and customer base acquisitions.  

  
 
 
 
 
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
Annual Report 2022

144 Vodafone Group Plc   
144 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

2. Revenue disaggregation and segmental analysis (continued)  

Segmental assets 

The tables below present the comparative segmental assets for the years ended 31 March 2021 and 31 March 2020 under the previous 
segmental reporting structure.        

31 March 2021 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Common Functions 
Group 

31 March 2020 
Germany 
Italy 
UK 
Spain 
Other Europe 
Vodacom 
Other Markets 
Common Functions 
Group 

Non-current 
assets1 
€m 
47,563 
10,707 
7,968 
7,213 
10,369 
5,839 
2,988 
2,145 
94,792 

Non-current 
assets1 
€m 
48,266 
11,119 
7,790 
7,229 
9,138 
5,400 
2,963 
2,217 
94,122 

Capital 
additions2 
€m 
2,772 
805 
822 
772 
968 
703 
512 
829 
8,183 

Capital 
additions2 
€m 
2,278 
697 
753 
761 
823 
802 
587 
821 
7,522 

Right-of-use 
asset additions 
€m 
1,133 
758 
1,138 
700 
1,016 
174 
247 
140 
5,306 

Right-of-use 
asset additions 
€m 
912 
1,645 
733 
386 
298 
174 
290 
155 
4,593 

Other additions to 
intangible assets3 
€m 
1 
17 
– 
9 
431 
– 
439 
– 
897 

Other additions to 
intangible assets3 
€m 
1,613 
24 
– 
– 
29 
55 
55 
– 
1,776 

Depreciation 
and 
amortisation 
€m 
4,836 
2,025 
2,202 
1,579 
1,727 
872 
666 
194 
14,101 

Depreciation 
and 
amortisation 
€m 
4,805 
1,958 
2,160 
1,763 
1,706 
939 
672 
171 
14,174 

Impairment loss 
€m 
– 
– 
– 
– 
– 
– 
– 
– 
– 

Impairment loss 
€m 
– 
– 
– 
(840) 
(740) 
– 
– 
(105) 
(1,685) 

Notes: 
1  Comprises goodwill, other intangible assets and property, plant and equipment. 
2 
3  

Includes additions to property, plant and equipment (excluding right-of-use assets,), computer software and development costs, reported within Intangible assets.  
Includes additions to licences and spectrum and customer base acquisitions.  

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
144 Vodafone Group Plc   

Annual Report 2022

144 

144 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

2. Revenue disaggregation and segmental analysis (continued)  

2. Revenue disaggregation and segmental analysis (continued)  

Segmental assets 

Segmental assets 

segmental reporting structure.        

segmental reporting structure.        

The tables below present the comparative segmental assets for the years ended 31 March 2021 and 31 March 2020 under the previous 

The tables below present the comparative segmental assets for the years ended 31 March 2021 and 31 March 2020 under the previous 

31 March 2021 

31 March 2021 

Germany 

Germany 

Italy 

Italy 

UK 

UK 

Spain 

Spain 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Common Functions 

Common Functions 

Group 

Group 

31 March 2020 

31 March 2020 

Germany 

Germany 

Italy 

Italy 

UK 

UK 

Spain 

Spain 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Common Functions 

Common Functions 

Group 

Group 

Notes: 

Notes: 

2 

2 

3  

3  

Right-of-use 

Right-of-use 

Other additions to 

Other additions to 

asset additions 

asset additions 

intangible assets3 

intangible assets3 

amortisation 

amortisation 

Impairment loss 

Impairment loss 

Non-current 

Non-current 

assets1 

assets1 

€m 

€m 

47,563 

47,563 

10,707 

10,707 

7,968 

7,968 

7,213 

7,213 

10,369 

10,369 

5,839 

5,839 

2,988 

2,988 

2,145 

2,145 

Non-current 

Non-current 

assets1 

assets1 

€m 

€m 

48,266 

48,266 

11,119 

11,119 

7,790 

7,790 

7,229 

7,229 

9,138 

9,138 

5,400 

5,400 

2,963 

2,963 

2,217 

2,217 

Capital 

Capital 

additions2 

additions2 

€m 

€m 

2,772 

2,772 

805 

805 

822 

822 

772 

772 

968 

968 

703 

703 

512 

512 

829 

829 

Capital 

Capital 

additions2 

additions2 

€m 

€m 

2,278 

2,278 

697 

697 

753 

753 

761 

761 

823 

823 

802 

802 

587 

587 

821 

821 

€m 

€m 

1,133 

1,133 

758 

758 

1,138 

1,138 

700 

700 

1,016 

1,016 

174 

174 

247 

247 

140 

140 

€m 

€m 

912 

912 

1,645 

1,645 

733 

733 

386 

386 

298 

298 

174 

174 

290 

290 

155 

155 

Depreciation 

Depreciation 

and 

and 

€m 

€m 

4,836 

4,836 

2,025 

2,025 

2,202 

2,202 

1,579 

1,579 

1,727 

1,727 

872 

872 

666 

666 

194 

194 

Depreciation 

Depreciation 

and 

and 

€m 

€m 

4,805 

4,805 

1,958 

1,958 

2,160 

2,160 

1,763 

1,763 

1,706 

1,706 

939 

939 

672 

672 

171 

171 

€m 

€m 

1 

1 

17 

17 

– 

– 

9 

9 

– 

– 

– 

– 

431 

431 

439 

439 

€m 

€m 

1,613 

1,613 

24 

24 

– 

– 

– 

– 

29 

29 

55 

55 

55 

55 

– 

– 

€m 

€m 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

€m 

€m 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(840) 

(840) 

(740) 

(740) 

(105) 

(105) 

(1,685) 

(1,685) 

94,792 

94,792 

8,183 

8,183 

5,306 

5,306 

897 

897 

14,101 

14,101 

Right-of-use 

Right-of-use 

Other additions to 

Other additions to 

asset additions 

asset additions 

intangible assets3 

intangible assets3 

amortisation 

amortisation 

Impairment loss 

Impairment loss 

94,122 

94,122 

7,522 

7,522 

4,593 

4,593 

1,776 

1,776 

14,174 

14,174 

1  Comprises goodwill, other intangible assets and property, plant and equipment. 

1  Comprises goodwill, other intangible assets and property, plant and equipment. 

Includes additions to property, plant and equipment (excluding right-of-use assets,), computer software and development costs, reported within Intangible assets.  

Includes additions to property, plant and equipment (excluding right-of-use assets,), computer software and development costs, reported within Intangible assets.  

Includes additions to licences and spectrum and customer base acquisitions.  

Includes additions to licences and spectrum and customer base acquisitions.  

Annual Report 2022

145 Vodafone Group Plc   
145 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

3. Operating profit 

Detailed below are the key amounts recognised in arriving at our operating profit 

Amortisation of intangible assets (note 10) 
Depreciation of property, plant and equipment (note 11): 
   Owned assets 
   Leased assets 
Impairment losses (note 4) 
Staff costs (note 24) 
Amounts related to inventory included in cost of sales 
Own costs capitalised attributable to the construction or acquisition of property, plant and 
equipment 
Gain on disposal of Indus Towers Limited1 
Pledge arrangements in respect of Indus Towers Limited1 (note 29) 
Net gain on formation of TPG Telecom1 (note 12) 
Net gain on formation of Indus Towers Limited1 (note 12) 
Settlement of tender offer to KDG shareholders1 
Net gain on disposal of Vodafone New Zealand1  
Net gain on disposal of tower infrastructure in Italy1  
Net gain on disposal of Vodafone Malta1  
Note: 
1  Included in Other income and expense in the Consolidated income statement. 

2022  
€m  
4,044 

5,857 
3,944 
– 
5,334 
5,671 

(1,092) 
110 
(15) 
– 
– 
– 
– 
– 
– 

2021  
€m  
4,421 

5,766 
3,914 
– 
5,157 
5,160 

(995) 
– 
(429) 
1,043 
292 
(204) 
– 
– 
– 

2020  
€m  
4,459 

5,995 
3,720 
1,685 
5,462 
5,699 

(902) 
– 
– 
– 
– 
– 
(1,078) 
(3,356) 
(170) 

The total remuneration of the Group’s auditor, Ernst & Young LLP and other member firms of Ernst & Young Global Limited, for services 
provided to the Group during the year ended 31 March 2022 is analysed below. 

Parent company 
Subsidiaries2 
Subsidiaries - new accounting standards3 
Audit fees4 

Vantage Towers IPO5 
Audit-related6 
Corporate finance7 
Non-audit fees 

2022  

€m  
4 
19 
– 
23 

– 
2 
– 
2 

2021  
Re-presented1 
€m  
3 
18 
– 
21 

11 
– 
– 
11 

Total fees 
Notes: 
1  Audit fees of subsidiaries for the year ended 31 March 2021 have increased by €1 million compared to the amount previously reported. Similarly, Vantage Towers IPO non-audit fees have 

25 

32 

2020  

€m  
4 
17 
1 
22 

5 
1 
1 
7 

29 

increased by €3 million. This is to include fees agreed during the year ended 31 March 2022 but which related to the year ended 31 March 2021.     

2  During the year ended 31 March 2021, audit fees of €1 million were incurred for incremental financial statement audit services during the IPO of Vantage Towers A.G.  
3  Fees for the implementation of new accounting standards, notably IFRS 15 ‘Revenue from Contracts with Customers’ and IFRS 16 ‘Leases’.    
4 

Includes fees in connection with the interim review, preliminary announcement and controls audit required under Section 404 of the Sarbanes Oxley Act. In total this amounted to €1 million in 
each of the years presented.        

5  Fees incurred for IPO services relating to the IPO of Vantage Towers A.G. on 18 March 2021.          
6  Fees for statutory and regulatory filings during the year.     
7  At the time of the Board decision to recommend Ernst & Young LLP as the statutory auditor for the year ended 31 March 2020 in February 2019, Ernst & Young LLP were providing a range of 
services to the Group. All services that were prohibited by the Financial Reporting Council (‘FRC’) or Securities and Exchange Commission (‘SEC’) for a statutory auditor to provide ceased by 31 
March 2019. All engagements that were not prohibited by the FRC or SEC but were not in accordance with the Group’s own internal approval policy for non-audit services, ceased early in the 
financial year ended 31 March 2020 to enable a smooth transition to alternative suppliers, where required.  

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Annual Report 2022

146 Vodafone Group Plc   
146 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

4. Impairment losses 

Impairment occurs when the carrying value of assets is greater than the present value of the net cash flows 
they are expected to generate. We review the carrying value of assets for each country in which we operate 
at least annually. For further details of our impairment review process see ‘Critical accounting judgements 
and key sources of estimation uncertainty’ in note 1 ‘Basis of preparation’ to the consolidated financial 
statements. 

Accounting policies 
Goodwill 
Goodwill is not subject to amortisation but is tested for impairment annually or whenever there is an indication that the asset may be impaired. 

For the purpose of impairment testing, assets are grouped at the lowest levels for which there are separately identifiable cash flows, known as 
cash-generating units. The determination of the Group’s cash-generating units is primarily based on the geographic area where the Group 
supplies communications services and products. If cash flows from assets within one jurisdiction are largely independent of the cash flows from 
other assets in that same jurisdiction and management monitors performance separately, multiple cash-generating units are identified within 
that geographic area.   

If the recoverable amount of the cash-generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to 
reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro-rata on the basis of the carrying 
amount of each asset in the unit. Impairment losses recognised for goodwill are not reversible in subsequent periods. 

The recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash 
flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money 
and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. 

Management prepares formal five year plans for the Group’s cash-generating units, which are the basis for the value in use calculations. 

Property, plant and equipment, finite lived intangible assets and equity accounted investments 
At each reporting period date, the Group reviews the carrying amounts of its property, plant and equipment, finite lived intangible assets and 
equity-accounted investments to determine whether there is any indication that those assets have suffered an impairment loss. If any such 
indication exists, the recoverable amount of the asset is estimated in order to determine the extent, if any, of the impairment loss. Where it is not 
possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to 
which the asset belongs. 

If the recoverable amount of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 
or cash-generating unit is reduced to its recoverable amount and an impairment loss is recognised immediately in the income statement. 

Where there has been a change in the estimates used to determine recoverable amount and an impairment loss subsequently reverses, the 
carrying amount of the asset or cash-generating unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying 
amount that would have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years and an 
impairment loss reversal is recognised immediately in the income statement. 

Impairment losses 
Following our annual impairment review, the impairment charges recognised in the consolidated income statement within operating profit are 
stated below. Further detail on the events and circumstances that led to the recognition of the impairment charges is included below.  

Cash-generating unit 
Spain 
Ireland 
Romania 
Vodafone Automotive 

Reportable segment 
Spain 
Other Europe 
Other Europe 
Common Functions 

2022  
€m 
– 
– 
– 
– 
– 

2021  
€m 
– 
– 
– 
– 
– 

2020  
€m 
840 
630 
110 
105 
1,685 

  
 
 
 
 
 
 
 
146 Vodafone Group Plc   

Annual Report 2022

146 

146 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

147 Vodafone Group Plc   

Annual Report 2022

147 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

2022  
€m 
20,335 
2,565 
2,481 
6,503 
31,884 

2021  
€m 
20,335 
2,565 
2,481 
6,350 
31,731 

Goodwill 
The remaining carrying value of goodwill at 31 March was as follows: 

Germany 
Vantage Towers Germany 
Italy 
Other 

Key assumptions used in the value in use calculations 
The key assumptions used in determining the value in use are: 

Assumption 
Projected adjusted 
EBITDAaL 

Projected capital 
expenditure 

Projected licence and 
spectrum payments 

How determined 
Projected adjusted EBITDAaL has been based on past experience adjusted for the following: 
-  In Europe, mobile revenue is expected to benefit from increased usage as customers transition to higher data 
bundles, and new products and services are introduced. Fixed revenue is expected to continue to grow as 
penetration is increased and more products and services are sold to customers; 

-  Outside of Europe, revenue is expected to continue to grow as the penetration of faster data-enabled devices 
rises along with higher data bundle attachment rates, and new products and services are introduced. The 
Other Markets segment is also expected to benefit from increased usage and penetration of M-Pesa in Africa; 
and 

-  Margins are expected to be impacted by negative factors such as the cost of acquiring and retaining 

customers in increasingly competitive markets and by positive factors such as the efficiencies expected from 
the implementation of Group initiatives. 

The cash flow forecasts for capital expenditure are based on past experience and include the ongoing capital 
expenditure required to maintain our networks, provide products and services in line with customer 
expectations, including of higher data volumes and speeds, and to meet the population coverage requirements 
of certain of the Group’s licences. In Europe, capital expenditure is required to roll out capacity-building next 
generation 5G and gigabit networks. Outside of Europe, capital expenditure will be required for the continued 
rollout of current and next generation mobile networks in emerging markets. Capital expenditure includes cash 
outflows for the purchase of property, plant and equipment and computer software. 
To enable the continued provision of products and services, the cash flow forecasts for licence and spectrum 
payments for each relevant cash-generating unit include amounts for expected renewals and newly available 
spectrum. Beyond the five year forecast period, a long-run cost of spectrum is assumed. 

Long-term growth rate  For the purposes of the Group’s value in use calculations, a long

term growth rate into perpetuity is applied 

Pre-tax risk adjusted 
discount rate 

‑

immediately at the end of the five year forecast period and is based on the lower of: 
-  the nominal GDP growth rate forecasts for the country of operation; and 
-  the long-term compound annual growth rate in adjusted EBITDAaL as estimated by management. 
Long-term compound annual growth rates determined by management may be lower than forecast nominal 
GDP growth rates due to the following market-specific factors: competitive intensity levels, maturity of business, 
regulatory environment or sector-specific inflation expectations. 
The discount rate applied to the cash flows of each of the Group’s cash-generating units is generally based on 
the risk free rate for ten year bonds issued by the government in the respective market. Where government 
bond rates contain a material component of credit risk, high-quality local corporate bond rates may be used. 
These rates are adjusted for a risk premium to reflect both the increased risk of investing in equities and the 
systematic risk of the specific cash-generating unit. In making this adjustment, inputs required are the equity 
market risk premium (that is the required return over and above a risk free rate by an investor who is investing in 
the market as a whole) and the risk adjustment, beta, applied to reflect the risk of the specific cash-generating 
unit relative to the market as a whole. 

In determining the risk adjusted discount rate, management has applied an adjustment for the systematic risk to 
each of the Group’s cash-generating companies determined using an average of the betas of comparable listed 
telecommunications companies and, where available and appropriate, across a specific territory. Management 
has used a forward-looking equity market risk premium that takes into consideration both studies by 
independent economists, the long-term average equity market risk premium and the market risk premiums 
typically used by valuations practitioners. 

The risk adjusted discount rate is also based on typical leverage ratios of telecommunications companies in 
each cash-generating units' respective market or region. 

Impairment occurs when the carrying value of assets is greater than the present value of the net cash flows 

Impairment occurs when the carrying value of assets is greater than the present value of the net cash flows 

they are expected to generate. We review the carrying value of assets for each country in which we operate 

they are expected to generate. We review the carrying value of assets for each country in which we operate 

at least annually. For further details of our impairment review process see ‘Critical accounting judgements 

at least annually. For further details of our impairment review process see ‘Critical accounting judgements 

and key sources of estimation uncertainty’ in note 1 ‘Basis of preparation’ to the consolidated financial 

and key sources of estimation uncertainty’ in note 1 ‘Basis of preparation’ to the consolidated financial 

4. Impairment losses 

4. Impairment losses 

statements. 

statements. 

Accounting policies 

Accounting policies 

Goodwill 

Goodwill 

Goodwill is not subject to amortisation but is tested for impairment annually or whenever there is an indication that the asset may be impaired. 

Goodwill is not subject to amortisation but is tested for impairment annually or whenever there is an indication that the asset may be impaired. 

For the purpose of impairment testing, assets are grouped at the lowest levels for which there are separately identifiable cash flows, known as 

For the purpose of impairment testing, assets are grouped at the lowest levels for which there are separately identifiable cash flows, known as 

cash-generating units. The determination of the Group’s cash-generating units is primarily based on the geographic area where the Group 

cash-generating units. The determination of the Group’s cash-generating units is primarily based on the geographic area where the Group 

supplies communications services and products. If cash flows from assets within one jurisdiction are largely independent of the cash flows from 

supplies communications services and products. If cash flows from assets within one jurisdiction are largely independent of the cash flows from 

other assets in that same jurisdiction and management monitors performance separately, multiple cash-generating units are identified within 

other assets in that same jurisdiction and management monitors performance separately, multiple cash-generating units are identified within 

that geographic area.   

that geographic area.   

If the recoverable amount of the cash-generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to 

If the recoverable amount of the cash-generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to 

reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro-rata on the basis of the carrying 

reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro-rata on the basis of the carrying 

amount of each asset in the unit. Impairment losses recognised for goodwill are not reversible in subsequent periods. 

amount of each asset in the unit. Impairment losses recognised for goodwill are not reversible in subsequent periods. 

The recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash 

The recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash 

flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money 

flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money 

and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. 

and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. 

Management prepares formal five year plans for the Group’s cash-generating units, which are the basis for the value in use calculations. 

Management prepares formal five year plans for the Group’s cash-generating units, which are the basis for the value in use calculations. 

Property, plant and equipment, finite lived intangible assets and equity accounted investments 

Property, plant and equipment, finite lived intangible assets and equity accounted investments 

At each reporting period date, the Group reviews the carrying amounts of its property, plant and equipment, finite lived intangible assets and 

At each reporting period date, the Group reviews the carrying amounts of its property, plant and equipment, finite lived intangible assets and 

equity-accounted investments to determine whether there is any indication that those assets have suffered an impairment loss. If any such 

equity-accounted investments to determine whether there is any indication that those assets have suffered an impairment loss. If any such 

indication exists, the recoverable amount of the asset is estimated in order to determine the extent, if any, of the impairment loss. Where it is not 

indication exists, the recoverable amount of the asset is estimated in order to determine the extent, if any, of the impairment loss. Where it is not 

possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to 

possible to estimate the recoverable amount of an individual asset, the Group estimates the recoverable amount of the cash-generating unit to 

which the asset belongs. 

which the asset belongs. 

If the recoverable amount of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 

If the recoverable amount of an asset or cash-generating unit is estimated to be less than its carrying amount, the carrying amount of the asset 

or cash-generating unit is reduced to its recoverable amount and an impairment loss is recognised immediately in the income statement. 

or cash-generating unit is reduced to its recoverable amount and an impairment loss is recognised immediately in the income statement. 

Where there has been a change in the estimates used to determine recoverable amount and an impairment loss subsequently reverses, the 

Where there has been a change in the estimates used to determine recoverable amount and an impairment loss subsequently reverses, the 

carrying amount of the asset or cash-generating unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying 

carrying amount of the asset or cash-generating unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying 

amount that would have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years and an 

amount that would have been determined had no impairment loss been recognised for the asset or cash-generating unit in prior years and an 

impairment loss reversal is recognised immediately in the income statement. 

impairment loss reversal is recognised immediately in the income statement. 

Impairment losses 

Impairment losses 

Following our annual impairment review, the impairment charges recognised in the consolidated income statement within operating profit are 

Following our annual impairment review, the impairment charges recognised in the consolidated income statement within operating profit are 

stated below. Further detail on the events and circumstances that led to the recognition of the impairment charges is included below.  

stated below. Further detail on the events and circumstances that led to the recognition of the impairment charges is included below.  

Cash-generating unit 

Cash-generating unit 

Spain 

Spain 

Ireland 

Ireland 

Romania 

Romania 

Reportable segment 

Reportable segment 

Spain 

Spain 

Other Europe 

Other Europe 

Other Europe 

Other Europe 

Vodafone Automotive 

Vodafone Automotive 

Common Functions 

Common Functions 

2022  

2022  

€m 

€m 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

2021  

2021  

€m 

€m 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

2020  

2020  

€m 

€m 

840 

840 

630 

630 

110 

110 

105 

105 

1,685 

1,685 

  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
Annual Report 2022

148 Vodafone Group Plc   
148 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

4. Impairment losses (continued)  

Year ended 31 March 2022 

The Group performs its annual impairment test for goodwill and indefinite lived intangible assets at 31 March and when there is an indicator of 
impairment of an asset. At each reporting period date judgement is exercised by management in determining whether any internal or external 
sources of information observed are indicative that the carrying amount of any of the Group’s cash generating units is not recoverable.  

As a large owner of infrastructure and consumer of energy, the Group has exposure to climate change related risks such as energy cost 
increases, asset damage and service disruption. The long range plans used in the Group’s impairment testing include forecast energy costs and 
other costs that are embedded in the planning process to deliver the Group’s zero carbon targets. The long range plans also include capital 
expenditure in relation to the Group’s use of durable and energy efficient infrastructure and the costs of the Group’s extensive and ongoing 
network maintenance programme. Furthermore, the Group will continue to develop strong reactive initiatives to manage the unpredictable 
impacts of future climate-related risks. Climate change, therefore, has not had a material impact on the outcome of the Group’s impairment 
testing and the Group will continue to refine its approach to modelling climate-related risks and opportunities in the value in use calculations.  

As the war in Ukraine continues, it is challenging to predict the full extent and duration of its impact on the economy and the Group’s 
businesses. However, to assess a potential impact of this on the Group’s impairment testing, management prepared scenario analysis based on 
adjustments to the long range plans for high level estimates of market risks impacted by the war. This analysis did not indicate a risk of 
impairment at 31 March 2022. Management will update the cash flows and assumptions used in the Group’s impairment testing at future 
reporting dates with latest best estimates. 

No impairments were recognised for the Group’s cash generating units during the year to 31 March 2022.  

Value in use assumptions 
The table below shows key assumptions used in the value in use calculations, and separately presented cash generating units for which the 
carrying amount of goodwill is significant in comparison with the Group’s total carrying amount of goodwill: 

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 

Assumptions used in value in use calculation 

Germany 
% 
7.4 
0.5 
(0.1) 
19.6-21.8 

Italy 
% 
9.3 
1.5 
(0.2) 
15.0-16.3 

Vantage Towers 
Germany 
% 
6.1 
1.5 
11.0 
32.0-62.1 

Other 
% 
6.2-22.5 
1.0-8.9 
(5.4)-13.0 
10.0-51.4 

Sensitivity analysis 
The estimated recoverable amounts of the Group’s operations in Germany, Italy, the UK and Spain exceed their carrying values by €7.3 billion, 
€0.4 billion, €1.3 billion and €0.1 billion respectively. However, if the assumptions used in the impairment review were changed to a greater 
extent than as presented in the following table, the changes would, in isolation, lead to an impairment loss being recognised for the year ended 
31 March 2022.  

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 
Notes: 
1  Projected Adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. For the purposes of 

Change required for carrying value to equal recoverable amount 
Germany 
pps 
1.4 
(1.4) 
(4.1) 
12.6 

UK 
pps 
1.3 
(1.5) 
(3.1) 
4.3 

Italy 
pps 
0.3 
(0.3) 
(0.9) 
1.8 

Spain 
pps 
0.1 
(0.1) 
(0.4) 
0.5 

this disclosure Italy’s FY22 EBITDAaL excludes the TIM settlement. 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

used for impairment testing.  

For the Group’s operations in Germany, Italy, the UK and Spain management has considered the following reasonably possible changes in pre-
tax adjusted discount rate, adjusted EBITDAaL1 and long-term growth rate assumptions, leaving all other assumptions unchanged. The 
sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption would not have a 
consequential impact on other assumptions used in the impairment review. The associated impact on the impairment assessment is presented 
in the table overleaf.  

Management has concluded that no reasonably possible or foreseeable change in projected capital expenditure2 would cause the difference 
between the carrying value and recoverable amount for any cash-generating unit to be materially different to the base case disclosed overleaf.  

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
148 Vodafone Group Plc   

Annual Report 2022

148 

148 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

149 Vodafone Group Plc   

Annual Report 2022

149 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

4. Impairment losses (continued)  

4. Impairment losses (continued)  

Year ended 31 March 2022 

Year ended 31 March 2022 

The Group performs its annual impairment test for goodwill and indefinite lived intangible assets at 31 March and when there is an indicator of 

The Group performs its annual impairment test for goodwill and indefinite lived intangible assets at 31 March and when there is an indicator of 

impairment of an asset. At each reporting period date judgement is exercised by management in determining whether any internal or external 

impairment of an asset. At each reporting period date judgement is exercised by management in determining whether any internal or external 

sources of information observed are indicative that the carrying amount of any of the Group’s cash generating units is not recoverable.  

sources of information observed are indicative that the carrying amount of any of the Group’s cash generating units is not recoverable.  

As a large owner of infrastructure and consumer of energy, the Group has exposure to climate change related risks such as energy cost 

As a large owner of infrastructure and consumer of energy, the Group has exposure to climate change related risks such as energy cost 

increases, asset damage and service disruption. The long range plans used in the Group’s impairment testing include forecast energy costs and 

increases, asset damage and service disruption. The long range plans used in the Group’s impairment testing include forecast energy costs and 

other costs that are embedded in the planning process to deliver the Group’s zero carbon targets. The long range plans also include capital 

other costs that are embedded in the planning process to deliver the Group’s zero carbon targets. The long range plans also include capital 

expenditure in relation to the Group’s use of durable and energy efficient infrastructure and the costs of the Group’s extensive and ongoing 

expenditure in relation to the Group’s use of durable and energy efficient infrastructure and the costs of the Group’s extensive and ongoing 

network maintenance programme. Furthermore, the Group will continue to develop strong reactive initiatives to manage the unpredictable 

network maintenance programme. Furthermore, the Group will continue to develop strong reactive initiatives to manage the unpredictable 

impacts of future climate-related risks. Climate change, therefore, has not had a material impact on the outcome of the Group’s impairment 

impacts of future climate-related risks. Climate change, therefore, has not had a material impact on the outcome of the Group’s impairment 

testing and the Group will continue to refine its approach to modelling climate-related risks and opportunities in the value in use calculations.  

testing and the Group will continue to refine its approach to modelling climate-related risks and opportunities in the value in use calculations.  

As the war in Ukraine continues, it is challenging to predict the full extent and duration of its impact on the economy and the Group’s 

As the war in Ukraine continues, it is challenging to predict the full extent and duration of its impact on the economy and the Group’s 

businesses. However, to assess a potential impact of this on the Group’s impairment testing, management prepared scenario analysis based on 

businesses. However, to assess a potential impact of this on the Group’s impairment testing, management prepared scenario analysis based on 

adjustments to the long range plans for high level estimates of market risks impacted by the war. This analysis did not indicate a risk of 

adjustments to the long range plans for high level estimates of market risks impacted by the war. This analysis did not indicate a risk of 

impairment at 31 March 2022. Management will update the cash flows and assumptions used in the Group’s impairment testing at future 

impairment at 31 March 2022. Management will update the cash flows and assumptions used in the Group’s impairment testing at future 

reporting dates with latest best estimates. 

reporting dates with latest best estimates. 

Value in use assumptions 

Value in use assumptions 

No impairments were recognised for the Group’s cash generating units during the year to 31 March 2022.  

No impairments were recognised for the Group’s cash generating units during the year to 31 March 2022.  

The table below shows key assumptions used in the value in use calculations, and separately presented cash generating units for which the 

The table below shows key assumptions used in the value in use calculations, and separately presented cash generating units for which the 

carrying amount of goodwill is significant in comparison with the Group’s total carrying amount of goodwill: 

carrying amount of goodwill is significant in comparison with the Group’s total carrying amount of goodwill: 

The estimated recoverable amounts of the Group’s operations in Germany, Italy, the UK and Spain exceed their carrying values by €7.3 billion, 

The estimated recoverable amounts of the Group’s operations in Germany, Italy, the UK and Spain exceed their carrying values by €7.3 billion, 

€0.4 billion, €1.3 billion and €0.1 billion respectively. However, if the assumptions used in the impairment review were changed to a greater 

€0.4 billion, €1.3 billion and €0.1 billion respectively. However, if the assumptions used in the impairment review were changed to a greater 

extent than as presented in the following table, the changes would, in isolation, lead to an impairment loss being recognised for the year ended 

extent than as presented in the following table, the changes would, in isolation, lead to an impairment loss being recognised for the year ended 

Pre-tax risk adjusted discount rate 

Pre-tax risk adjusted discount rate 

Long-term growth rate 

Long-term growth rate 

Projected adjusted EBITDAaL1 

Projected adjusted EBITDAaL1 

Projected capital expenditure2 

Projected capital expenditure2 

Sensitivity analysis 

Sensitivity analysis 

31 March 2022.  

31 March 2022.  

Pre-tax risk adjusted discount rate 

Pre-tax risk adjusted discount rate 

Long-term growth rate 

Long-term growth rate 

Projected adjusted EBITDAaL1 

Projected adjusted EBITDAaL1 

Projected capital expenditure2 

Projected capital expenditure2 

Notes: 

Notes: 

Assumptions used in value in use calculation 

Assumptions used in value in use calculation 

Vantage Towers 

Vantage Towers 

Germany 

Germany 

% 

% 

7.4 

7.4 

0.5 

0.5 

(0.1) 

(0.1) 

Italy 

Italy 

% 

% 

9.3 

9.3 

1.5 

1.5 

(0.2) 

(0.2) 

Germany 

Germany 

% 

% 

6.1 

6.1 

1.5 

1.5 

11.0 

11.0 

Other 

Other 

% 

% 

6.2-22.5 

6.2-22.5 

1.0-8.9 

1.0-8.9 

(5.4)-13.0 

(5.4)-13.0 

10.0-51.4 

10.0-51.4 

19.6-21.8 

19.6-21.8 

15.0-16.3 

15.0-16.3 

32.0-62.1 

32.0-62.1 

Change required for carrying value to equal recoverable amount 

Change required for carrying value to equal recoverable amount 

Germany 

Germany 

pps 

pps 

1.4 

1.4 

(1.4) 

(1.4) 

(4.1) 

(4.1) 

12.6 

12.6 

Italy 

Italy 

pps 

pps 

0.3 

0.3 

(0.3) 

(0.3) 

(0.9) 

(0.9) 

1.8 

1.8 

UK 

UK 

pps 

pps 

1.3 

1.3 

(1.5) 

(1.5) 

(3.1) 

(3.1) 

4.3 

4.3 

Spain 

Spain 

pps 

pps 

0.1 

0.1 

(0.1) 

(0.1) 

(0.4) 

(0.4) 

0.5 

0.5 

1  Projected Adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. For the purposes of 

1  Projected Adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. For the purposes of 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

this disclosure Italy’s FY22 EBITDAaL excludes the TIM settlement. 

this disclosure Italy’s FY22 EBITDAaL excludes the TIM settlement. 

used for impairment testing.  

used for impairment testing.  

For the Group’s operations in Germany, Italy, the UK and Spain management has considered the following reasonably possible changes in pre-

For the Group’s operations in Germany, Italy, the UK and Spain management has considered the following reasonably possible changes in pre-

tax adjusted discount rate, adjusted EBITDAaL1 and long-term growth rate assumptions, leaving all other assumptions unchanged. The 

tax adjusted discount rate, adjusted EBITDAaL1 and long-term growth rate assumptions, leaving all other assumptions unchanged. The 

sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption would not have a 

sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption would not have a 

consequential impact on other assumptions used in the impairment review. The associated impact on the impairment assessment is presented 

consequential impact on other assumptions used in the impairment review. The associated impact on the impairment assessment is presented 

in the table overleaf.  

in the table overleaf.  

Management has concluded that no reasonably possible or foreseeable change in projected capital expenditure2 would cause the difference 

Management has concluded that no reasonably possible or foreseeable change in projected capital expenditure2 would cause the difference 

between the carrying value and recoverable amount for any cash-generating unit to be materially different to the base case disclosed overleaf.  

between the carrying value and recoverable amount for any cash-generating unit to be materially different to the base case disclosed overleaf.  

Germany 
€bn 
7.3 

Recoverable amount less carrying value 
UK 
€bn 
1.3 

Italy 
€bn 
0.4 

Spain 
€bn 
0.1 

Base case as at 31 March 2022 
Change in pre-tax risk adjusted discount rate 
  Decrease by 1pps 
  Increase by 1pps 
Change in long-term growth rate 
  Decrease by 1pps 
  Increase by 1pps 
Change in projected adjusted EBITDAaL1 
  Decrease by 5pps 
  Increase by 5pps 
Note: 
1  Projected Adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. For the purposes of 

(1.4) 
17.9 

(0.7) 
3.8 

1.6 
15.6 

14.9 
1.7 

1.7 
(0.7) 

(0.6) 
1.7 

(1.6) 
2.8 

(0.5) 
0.9 

1.0 
(0.6) 

(1.1) 
1.5 

0.4 
2.8 

2.8 
0.3 

this disclosure, EBITDAaL for Italy in the year ended 31 March 2022 excludes the TIM settlement.    

Year ended 31 March 2021 

The disclosures below for the year ended 31 March 2021 are as previously disclosed in the 31 March 2021 Annual Report.  

Following the carve-out of Vodafone’s tower infrastructure to Vantage Towers A.G. (‘Vantage Towers’) during the year in Germany, Spain, 
Portugal, Ireland, Greece, Romania, Czech Republic and Hungary and the acquisitions by Vantage Towers of Vodafone UK’s 50% shareholding in 
Cornerstone Telecommunications Infrastructure Limited (‘CTIL’) and the remaining shareholding in the Vantage Towers Greece, management 
considers Vodafone’s operating companies and Vantage Tower’s operating companies in the affected geographical areas to represent two 
cash-generating units for the purpose of impairment testing as at 31 March 2021. Vodafone’s investment in Infrastrutture Wireless Italiane S.p.A. 
(‘INWIT’) was also transferred to Vantage Towers during the year. 

Goodwill has been allocated on a relative values basis to the Vantage Towers cash-generating units, where applicable, as part of the tower 
business carve out from Vodafone’s operations. The cash-generating units described below relate to Vodafone’s mobile and fixed line trading 
businesses, unless otherwise indicated as being part of Vantage Towers. 

Value in use assumptions 
The table below shows key assumptions used in the value in use calculations. 

Assumptions used in value in use calculation 

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 
Notes: 
1  Projected Adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. A pro-rata adjustment 

has been made to true-up 31 March 2021 Adjusted EBITDAaL to a full year where the towers business carve-out occurred during the year.  

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

used for impairment testing. 

Italy 
% 
10.5 
0.5 
2.1 
14.4-15.9 

Spain 
% 
9.2 
0.5 
4.9 
15.7-17.6 

Ireland 
% 
7.7 
0.5 
0.5 
12.6-15.1 

Germany 
% 
7.4 
0.5 
1.2 
19.7-21.5 

Romania 
% 
9.9 
1.0 
0.9 
12.3-15.2 

Vantage Towers 
Germany 
% 
6.0 
1.5 
8.4 
39.1-56.2 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

150 Vodafone Group Plc   
150 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

4. Impairment losses (continued)  

Sensitivity analysis 
The estimated recoverable amounts of the Group’s operations in Germany, Italy, Spain, Ireland, Romania and Vantage Towers Germany exceed 
their carrying values by €7.4 billion, €0.6 billion, €0.3 billion, €0.1 billion, €0.1 billion and €3.5 billion, respectively. If the assumptions used in the 
impairment review were changed to a greater extent than as presented in the following table, the changes would, in isolation, lead to an 
impairment loss being recognised for the year ended 31 March 2021. 

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 

Change required for carrying value to equal recoverable amount 

Germany 
pps 
1.3 
(1.3) 
(4.0) 
12.7 

Italy 
pps 
0.7 
(0.8) 
(1.5) 
3.0 

Spain 
pps 
0.4 
(0.5) 
(1.5) 
1.6 

Ireland 
pps 
0.7 
(0.7) 
(1.6) 
2.8 

Romania 
pps 
0.7 
(0.9) 
(1.9) 
1.9 

Vantage Towers 
Germany 
pps 
5.2 
(4.9) 
(19.3) 
162.6 

Management considered the following reasonably possible changes in key assumptions for projected adjusted EBITDAaL1 and long-term 
growth rate, leaving all other assumptions unchanged. Consistent with the prior year, and due to the uncertainty of future COVID-19 impacts, 
management’s range of reasonably possible changes in projected adjusted EBITDAaL is plus or minus 5 percentage points (2020: +/- 5 
percentage points). The sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption 
would not have a consequential impact on other assumptions used in the impairment review. The associated impact on the impairment 
assessment is presented in the table below.  

Management believes that no reasonably possible or foreseeable change in the pre-tax adjusted discount rate or projected capital expenditure2 
would cause the difference between the carrying value and recoverable amount for any cash-generating unit to be materially different from the 
base case disclosed below.   

Base case as at 31 March 2021 
Change in projected adjusted EBITDAaL1 
  Decrease by 5pps 
  Increase by 5pps 
Change in long-term growth rate 
  Decrease by 1pps 
  Increase by 1pps 

Recoverable amount less carrying value 

Germany 
€bn 
7.4 

(1.6) 
18.2 

1.5 
16.0 

Italy 
€bn 
0.6 

(1.3) 
2.9 

(0.1) 
1.6 

Spain 
€bn 
0.3 

(0.6) 
1.4 

(0.3) 
1.0 

Ireland 
€bn 
0.1 

(0.2) 
0.5 

– 
0.3 

Romania 
€bn 
0.1 

Vantage Towers 
Germany  
€bn 
3.5 

(0.1) 
0.3 

– 
0.2 

2.4 
5.0 

2.2 
6.1 

The carrying values for Vodafone UK, Portugal, Czech Republic, and Hungary include goodwill arising from acquisitions and/or the purchase of 
operating licences or spectrum rights. The recoverable amounts for these operating companies are also not materially greater than their 
carrying values and accordingly are disclosed below. 

If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the changes would, 
in isolation, lead to an impairment loss being recognised in the year ended 31 March 2021.    

Change required for carrying value to equal recoverable amount 

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 
Notes: 
1  Projected adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. A pro-rata adjustment 

has been made to true up 31 March 2021 adjusted EBITDAaL to a full year where the towers business carve-out occurred during the year. 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

used for impairment testing. 

Portugal 
pps 
0.9 
(1.0) 
(2.2) 
3.7 

Czech Republic 
pps 
1.2 
(1.3) 
(3.0) 
7.5 

Hungary 
pps 
0.3 
(0.4) 
(0.7) 
1.5 

UK 
pps 
0.8 
(0.8) 
(1.7) 
2.5 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
150 Vodafone Group Plc   

Annual Report 2022

150 

150 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

151 Vodafone Group Plc   

Annual Report 2022

151 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Year ended 31 March 2020 
The disclosures below for the year ended 31 March 2020 are as previously disclosed in the 31 March 2020 Annual Report.  

For the year ended 31 March 2020, the Group recorded impairment charges of €0.8 billion, €0.6 billion, €0.1 billion and €0.1 billion with respect 
to the Group’s investments in Spain, Ireland, Romania and Vodafone Automotive respectively. The impairment charges relate solely to goodwill 
and are recognised in the consolidated income statement within operating profit/(loss). The recoverable amounts for Spain, Ireland, Romania 
and Vodafone Automotive are €5.6 billion, €1.2 billion, €0.9 billion and €0.0 billion respectively, and based on value in use calculations. 

The COVID-19 outbreak developed rapidly in early 2020. Many countries have required businesses to limit or suspend operations and 
implemented travel restrictions and quarantine measures. The measures taken to contain the virus have adversely affected economic activity 
and disrupted many businesses. As the outbreak continues to progress and evolve, it is extremely challenging to predict the full extent and 
duration of its impact on Vodafone’s businesses and the countries where Vodafone operates. Based on information available as at 31 March 
2020, management made additional adjustments to the five year business plans used in the Group’s impairment testing in order to reflect the 
estimated impact. The impairment charges recognised and discussed immediately below, were based on expected cash flows after applying 
these adjustments. 

Challenging trading and economic conditions in Spain materialised in the prior financial year and management recognised an impairment 
charge following a reduction in projected cash flows. During the year ended 31 March 2020 there was an observable repositioning towards low-
cost brands and competitive intensity within the multi-branded market was expected to remain elevated in the medium term. These factors led 
to management projecting lower cash flows and recognising an impairment charge with respect to the Group’s investment in Spain.  

The impairment charge recognised with respect to Ireland was attributable to increased competition and the aforementioned increased 
economic uncertainty. As a consequence, growth and ARPUs were expected to be lower. Management reflected these assumptions in 
expected cash flows. 

The impairment charges recognised with respect to Romania and Vodafone Automotive reflect management’s latest assessment of likely 
trading and economic conditions in the five year business plan. Management’s view of the long-term potential in these markets remains 
unchanged. 

The European Liberty Global assets acquired in July 2019 were subsumed within existing cash-generating units in Germany, Czech Republic, 
Hungary and Romania. The primary reason for acquiring the businesses was to create a converged national provider of digital infrastructure in 
Germany, together with creating converged communications operators in the Czech Republic, Hungary and Romania. Following the integration 
of the acquired businesses, management considered the cash flows within these cash-generating units to be largely interdependent and 
monitors performance on a country-level basis.  

On 31 March 2020, the Group merged its passive tower infrastructure in Italy with INWIT. On the date of the merger, management monitored 
performance of its operations in Italy on a country-wide basis and considered Vodafone Italy, including its passive tower infrastructure, to be one 
cash-generating unit for the purpose of impairment testing as at 31 March 2020. No impairment in relation to Vodafone Italy would be 
necessary if impairment testing was performed on a post-merger basis at 31 March 2020. 

Value in use assumptions 
The table below shows key assumptions used in the value in use calculations. 

Assumptions used in value in use calculation 

4. Impairment losses (continued)  

4. Impairment losses (continued)  

Sensitivity analysis 

Sensitivity analysis 

Pre-tax risk adjusted discount rate 

Pre-tax risk adjusted discount rate 

Long-term growth rate 

Long-term growth rate 

Projected adjusted EBITDAaL1 

Projected adjusted EBITDAaL1 

Projected capital expenditure2 

Projected capital expenditure2 

The estimated recoverable amounts of the Group’s operations in Germany, Italy, Spain, Ireland, Romania and Vantage Towers Germany exceed 

The estimated recoverable amounts of the Group’s operations in Germany, Italy, Spain, Ireland, Romania and Vantage Towers Germany exceed 

their carrying values by €7.4 billion, €0.6 billion, €0.3 billion, €0.1 billion, €0.1 billion and €3.5 billion, respectively. If the assumptions used in the 

their carrying values by €7.4 billion, €0.6 billion, €0.3 billion, €0.1 billion, €0.1 billion and €3.5 billion, respectively. If the assumptions used in the 

impairment review were changed to a greater extent than as presented in the following table, the changes would, in isolation, lead to an 

impairment review were changed to a greater extent than as presented in the following table, the changes would, in isolation, lead to an 

impairment loss being recognised for the year ended 31 March 2021. 

impairment loss being recognised for the year ended 31 March 2021. 

Change required for carrying value to equal recoverable amount 

Change required for carrying value to equal recoverable amount 

Germany 

Germany 

pps 

pps 

1.3 

1.3 

(1.3) 

(1.3) 

(4.0) 

(4.0) 

12.7 

12.7 

Italy 

Italy 

pps 

pps 

0.7 

0.7 

(0.8) 

(0.8) 

(1.5) 

(1.5) 

3.0 

3.0 

Spain 

Spain 

pps 

pps 

0.4 

0.4 

(0.5) 

(0.5) 

(1.5) 

(1.5) 

1.6 

1.6 

Ireland 

Ireland 

pps 

pps 

0.7 

0.7 

(0.7) 

(0.7) 

(1.6) 

(1.6) 

2.8 

2.8 

Romania 

Romania 

pps 

pps 

0.7 

0.7 

(0.9) 

(0.9) 

(1.9) 

(1.9) 

1.9 

1.9 

Vantage Towers 

Vantage Towers 

Germany 

Germany 

pps 

pps 

5.2 

5.2 

(4.9) 

(4.9) 

(19.3) 

(19.3) 

162.6 

162.6 

Management considered the following reasonably possible changes in key assumptions for projected adjusted EBITDAaL1 and long-term 

Management considered the following reasonably possible changes in key assumptions for projected adjusted EBITDAaL1 and long-term 

growth rate, leaving all other assumptions unchanged. Consistent with the prior year, and due to the uncertainty of future COVID-19 impacts, 

growth rate, leaving all other assumptions unchanged. Consistent with the prior year, and due to the uncertainty of future COVID-19 impacts, 

management’s range of reasonably possible changes in projected adjusted EBITDAaL is plus or minus 5 percentage points (2020: +/- 5 

management’s range of reasonably possible changes in projected adjusted EBITDAaL is plus or minus 5 percentage points (2020: +/- 5 

percentage points). The sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption 

percentage points). The sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption 

would not have a consequential impact on other assumptions used in the impairment review. The associated impact on the impairment 

would not have a consequential impact on other assumptions used in the impairment review. The associated impact on the impairment 

assessment is presented in the table below.  

assessment is presented in the table below.  

Management believes that no reasonably possible or foreseeable change in the pre-tax adjusted discount rate or projected capital expenditure2 

Management believes that no reasonably possible or foreseeable change in the pre-tax adjusted discount rate or projected capital expenditure2 

would cause the difference between the carrying value and recoverable amount for any cash-generating unit to be materially different from the 

would cause the difference between the carrying value and recoverable amount for any cash-generating unit to be materially different from the 

base case disclosed below.   

base case disclosed below.   

Base case as at 31 March 2021 

Base case as at 31 March 2021 

Change in projected adjusted EBITDAaL1 

Change in projected adjusted EBITDAaL1 

  Decrease by 5pps 

  Decrease by 5pps 

  Increase by 5pps 

  Increase by 5pps 

  Decrease by 1pps 

  Decrease by 1pps 

  Increase by 1pps 

  Increase by 1pps 

Change in long-term growth rate 

Change in long-term growth rate 

Recoverable amount less carrying value 

Recoverable amount less carrying value 

Germany 

Germany 

€bn 

€bn 

7.4 

7.4 

(1.6) 

(1.6) 

18.2 

18.2 

1.5 

1.5 

16.0 

16.0 

Italy 

Italy 

€bn 

€bn 

0.6 

0.6 

(1.3) 

(1.3) 

2.9 

2.9 

(0.1) 

(0.1) 

1.6 

1.6 

Spain 

Spain 

€bn 

€bn 

0.3 

0.3 

(0.6) 

(0.6) 

1.4 

1.4 

(0.3) 

(0.3) 

1.0 

1.0 

Ireland 

Ireland 

€bn 

€bn 

0.1 

0.1 

(0.2) 

(0.2) 

0.5 

0.5 

– 

– 

0.3 

0.3 

Romania 

Romania 

€bn 

€bn 

0.1 

0.1 

(0.1) 

(0.1) 

0.3 

0.3 

– 

– 

0.2 

0.2 

Vantage Towers 

Vantage Towers 

Germany  

Germany  

€bn 

€bn 

3.5 

3.5 

2.4 

2.4 

5.0 

5.0 

2.2 

2.2 

6.1 

6.1 

The carrying values for Vodafone UK, Portugal, Czech Republic, and Hungary include goodwill arising from acquisitions and/or the purchase of 

The carrying values for Vodafone UK, Portugal, Czech Republic, and Hungary include goodwill arising from acquisitions and/or the purchase of 

operating licences or spectrum rights. The recoverable amounts for these operating companies are also not materially greater than their 

operating licences or spectrum rights. The recoverable amounts for these operating companies are also not materially greater than their 

carrying values and accordingly are disclosed below. 

carrying values and accordingly are disclosed below. 

If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the changes would, 

If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the changes would, 

in isolation, lead to an impairment loss being recognised in the year ended 31 March 2021.    

in isolation, lead to an impairment loss being recognised in the year ended 31 March 2021.    

Pre-tax risk adjusted discount rate 

Pre-tax risk adjusted discount rate 

Long-term growth rate 

Long-term growth rate 

Projected adjusted EBITDAaL1 

Projected adjusted EBITDAaL1 

Projected capital expenditure2 

Projected capital expenditure2 

Notes: 

Notes: 

Change required for carrying value to equal recoverable amount 

Change required for carrying value to equal recoverable amount 

Portugal 

Portugal 

Czech Republic 

Czech Republic 

UK 

UK 

pps 

pps 

0.8 

0.8 

(0.8) 

(0.8) 

(1.7) 

(1.7) 

2.5 

2.5 

pps 

pps 

0.9 

0.9 

(1.0) 

(1.0) 

(2.2) 

(2.2) 

3.7 

3.7 

pps 

pps 

1.2 

1.2 

(1.3) 

(1.3) 

(3.0) 

(3.0) 

7.5 

7.5 

Hungary 

Hungary 

pps 

pps 

0.3 

0.3 

(0.4) 

(0.4) 

(0.7) 

(0.7) 

1.5 

1.5 

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 
Notes: 
1  Projected Adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing.   
2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

Vodafone 
Automotive 
% 
9.1 
1.9 
31.3 
14.1-23.4 

Ireland 
% 
7.6 
0.5 
3.0 
10.7-15.2 

Romania 
% 
10.2 
1.0 
8.0 
13.7-18.5 

Italy 
% 
10.3 
0.5 
0.2 
12.5-13.4 

Spain 
% 
9.2 
0.5 
8.2 
16.2-18.1 

Germany 
% 
7.5 
0.5 
3.8 
20.1-20.7 

1  Projected adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. A pro-rata adjustment 

1  Projected adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. A pro-rata adjustment 

has been made to true up 31 March 2021 adjusted EBITDAaL to a full year where the towers business carve-out occurred during the year. 

has been made to true up 31 March 2021 adjusted EBITDAaL to a full year where the towers business carve-out occurred during the year. 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

used for impairment testing. 

used for impairment testing. 

used for impairment testing. 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Annual Report 2022

152 Vodafone Group Plc   
152 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

4. Impairment losses (continued)  

Sensitivity analysis 
The estimated recoverable amount of the Group’s operations in Germany and Italy exceed their carrying values by €6.6 billion and €1.8 billion 
respectively. If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the 
changes would, in isolation, lead to an impairment loss being recognised for the year ended 31 March 2020.  

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 

Change required for carrying value to 
equal recoverable amount 

Germany 
pps 
1.1 
(1.0) 
(3.2) 
11.4 

Italy 
pps 
1.7 
(2.0) 
(3.1) 
7.9 

Management considered the following reasonably possible changes in the key adjusted EBITDAaL1 and long-term growth rate assumptions, 
leaving all other assumptions unchanged. Due to increased uncertainty following the COVID-19 outbreak, management has widened the range 
of reasonably possible changes in the key adjusted EBITDAaL growth rate assumption to plus or minus 5 percentage points (2019: 2 percentage 
points). The sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption would not have 
a consequential impact on other assumptions used in the impairment review. The associated impact on the impairment assessment is 
presented in the table below, with the exception of Vodafone Automotive, where no reasonably possible change in the key assumptions would 
materially change the impairment charge recognised.  

Management believes that no reasonably possible or foreseeable change in the pre-tax adjusted discount rate or projected capital expenditure2 
would cause the difference between the carrying value and recoverable amount for any cash-generating unit to be materially different to the 
base case disclosed below.   

Base case as at 31 March 2020 
Change in projected adjusted EBITDAaL1 
  Decrease by 5pps 
  Increase by 5pps 
Change in long-term growth rate 
  Decrease by 1pps 
  Increase by 1pps 

Recoverable amount less carrying value (prior to recognition of impairment charges) 
Germany 
€bn 
6.6 

Spain 
€bn 
(0.8) 

Ireland 
€bn 
(0.6) 

Italy 
€bn 
1.8 

(3.3) 
18.4 

0.2 
15.8 

(1.0) 
5.1 

0.8 
3.0 

(2.3) 
0.9 

(1.5) 
– 

(1.1) 
– 

(0.8) 
(0.4) 

Romania 
€bn 
(0.1) 

(0.3) 
0.1 

(0.2) 
– 

The carrying values for Vodafone UK, Portugal, Czech Republic and Hungary include goodwill arising from acquisitions and/or the purchase of 
operating licences or spectrum rights. While the recoverable amounts for these operating companies are not materially greater than their 
carrying value, each has a lower risk of giving rise to an impairment that would be material to the Group given their relative size or the 
composition of their carrying value.  

If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the changes would, 
in isolation, lead to an impairment loss being recognised in the year ended 31 March 2020.    

Change required for carrying value to equal recoverable amount 

Pre-tax risk adjusted discount rate 
Long-term growth rate 
Projected adjusted EBITDAaL1 
Projected capital expenditure2 
Notes: 
1  Projected adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. 
2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

used for impairment testing.  

VodafoneZiggo 
The recoverable amount for VodafoneZiggo is not materially greater than its carrying value. If adverse impacts of economic, competitive, 
regulatory or other factors were to cause significant deterioration in the operations of VodafoneZiggo and the entity’s expected future cash 
flows, this may lead to an impairment loss being recognised. 

Portugal 
pps 
1.5 
(1.6) 
(3.4) 
7.1 

Czech Republic 
pps 
1.7 
(1.8) 
(4.0) 
12.5 

Hungary 
pps 
1.9 
(2.2) 
(3.9) 
9.1 

UK 
pps 
1.1 
(1.3) 
(2.3) 
4.5 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Annual Report 2022

153 Vodafone Group Plc   
153 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

The estimated recoverable amount of the Group’s operations in Germany and Italy exceed their carrying values by €6.6 billion and €1.8 billion 

The estimated recoverable amount of the Group’s operations in Germany and Italy exceed their carrying values by €6.6 billion and €1.8 billion 

respectively. If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the 

respectively. If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the 

changes would, in isolation, lead to an impairment loss being recognised for the year ended 31 March 2020.  

changes would, in isolation, lead to an impairment loss being recognised for the year ended 31 March 2020.  

5. Investment income and financing costs 

Investment income comprises interest received from short-term investments and other receivables. 
Financing costs mainly arise from interest due on bonds and commercial paper issued, bank loans and the 
results of hedging transactions used to manage foreign exchange and interest rate movements.  

Investment income 
Financial assets measured at amortised cost 
Financial assets measured at fair value through profit and loss 

Financing costs 
Financial liabilities measured at amortised cost 
     Bonds 
     Lease liabilities 
     Bank loans and other liabilities1 
Interest on derivatives 
Mark-to-market on derivatives 
Financial assets measured at fair value through profit and loss 
Foreign exchange 

Net financing costs 
Note: 
1     Interest capitalised for the year ended 31 March 2022 was €17 million (2021: €17 million, 2020: €25 million)

2022 
€m  

249 
5 
254 

1,546 
398 
469 
(428) 
(341) 
36 
284 
1,964 
1,710 

2021 
€m  

306 
24 
330 

1,722 
374 
463 
(485) 
(1,070) 
– 
23 
1,027 
697 

2020 
€m  

157 
91 
248 

1,580 
330 
626 
(354) 
1,162 
– 
205 
3,549 
3,301 

152 Vodafone Group Plc   

Annual Report 2022

152 

152 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

4. Impairment losses (continued)  

4. Impairment losses (continued)  

Sensitivity analysis 

Sensitivity analysis 

Pre-tax risk adjusted discount rate 

Pre-tax risk adjusted discount rate 

Long-term growth rate 

Long-term growth rate 

Projected adjusted EBITDAaL1 

Projected adjusted EBITDAaL1 

Projected capital expenditure2 

Projected capital expenditure2 

Change required for carrying value to 

Change required for carrying value to 

equal recoverable amount 

equal recoverable amount 

Germany 

Germany 

pps 

pps 

1.1 

1.1 

(1.0) 

(1.0) 

(3.2) 

(3.2) 

11.4 

11.4 

Italy 

Italy 

pps 

pps 

1.7 

1.7 

(2.0) 

(2.0) 

(3.1) 

(3.1) 

7.9 

7.9 

Management considered the following reasonably possible changes in the key adjusted EBITDAaL1 and long-term growth rate assumptions, 

Management considered the following reasonably possible changes in the key adjusted EBITDAaL1 and long-term growth rate assumptions, 

leaving all other assumptions unchanged. Due to increased uncertainty following the COVID-19 outbreak, management has widened the range 

leaving all other assumptions unchanged. Due to increased uncertainty following the COVID-19 outbreak, management has widened the range 

of reasonably possible changes in the key adjusted EBITDAaL growth rate assumption to plus or minus 5 percentage points (2019: 2 percentage 

of reasonably possible changes in the key adjusted EBITDAaL growth rate assumption to plus or minus 5 percentage points (2019: 2 percentage 

points). The sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption would not have 

points). The sensitivity analysis presented is prepared on the basis that the reasonably possible change in each key assumption would not have 

a consequential impact on other assumptions used in the impairment review. The associated impact on the impairment assessment is 

a consequential impact on other assumptions used in the impairment review. The associated impact on the impairment assessment is 

presented in the table below, with the exception of Vodafone Automotive, where no reasonably possible change in the key assumptions would 

presented in the table below, with the exception of Vodafone Automotive, where no reasonably possible change in the key assumptions would 

materially change the impairment charge recognised.  

materially change the impairment charge recognised.  

Management believes that no reasonably possible or foreseeable change in the pre-tax adjusted discount rate or projected capital expenditure2 

Management believes that no reasonably possible or foreseeable change in the pre-tax adjusted discount rate or projected capital expenditure2 

would cause the difference between the carrying value and recoverable amount for any cash-generating unit to be materially different to the 

would cause the difference between the carrying value and recoverable amount for any cash-generating unit to be materially different to the 

base case disclosed below.   

base case disclosed below.   

Base case as at 31 March 2020 

Base case as at 31 March 2020 

Change in projected adjusted EBITDAaL1 

Change in projected adjusted EBITDAaL1 

  Decrease by 5pps 

  Decrease by 5pps 

  Increase by 5pps 

  Increase by 5pps 

  Decrease by 1pps 

  Decrease by 1pps 

  Increase by 1pps 

  Increase by 1pps 

Change in long-term growth rate 

Change in long-term growth rate 

Recoverable amount less carrying value (prior to recognition of impairment charges) 

Recoverable amount less carrying value (prior to recognition of impairment charges) 

Germany 

Germany 

€bn 

€bn 

6.6 

6.6 

(3.3) 

(3.3) 

18.4 

18.4 

0.2 

0.2 

15.8 

15.8 

Italy 

Italy 

€bn 

€bn 

1.8 

1.8 

(1.0) 

(1.0) 

5.1 

5.1 

0.8 

0.8 

3.0 

3.0 

Spain 

Spain 

€bn 

€bn 

(0.8) 

(0.8) 

(2.3) 

(2.3) 

0.9 

0.9 

(1.5) 

(1.5) 

– 

– 

Ireland 

Ireland 

€bn 

€bn 

(0.6) 

(0.6) 

(1.1) 

(1.1) 

– 

– 

(0.8) 

(0.8) 

(0.4) 

(0.4) 

Romania 

Romania 

€bn 

€bn 

(0.1) 

(0.1) 

(0.3) 

(0.3) 

0.1 

0.1 

(0.2) 

(0.2) 

– 

– 

The carrying values for Vodafone UK, Portugal, Czech Republic and Hungary include goodwill arising from acquisitions and/or the purchase of 

The carrying values for Vodafone UK, Portugal, Czech Republic and Hungary include goodwill arising from acquisitions and/or the purchase of 

operating licences or spectrum rights. While the recoverable amounts for these operating companies are not materially greater than their 

operating licences or spectrum rights. While the recoverable amounts for these operating companies are not materially greater than their 

carrying value, each has a lower risk of giving rise to an impairment that would be material to the Group given their relative size or the 

carrying value, each has a lower risk of giving rise to an impairment that would be material to the Group given their relative size or the 

composition of their carrying value.  

composition of their carrying value.  

If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the changes would, 

If the assumptions used in the impairment review were changed to a greater extent than as presented in the following table, the changes would, 

in isolation, lead to an impairment loss being recognised in the year ended 31 March 2020.    

in isolation, lead to an impairment loss being recognised in the year ended 31 March 2020.    

Change required for carrying value to equal recoverable amount 

Change required for carrying value to equal recoverable amount 

Portugal 

Portugal 

Czech Republic 

Czech Republic 

UK 

UK 

pps 

pps 

1.1 

1.1 

(1.3) 

(1.3) 

(2.3) 

(2.3) 

4.5 

4.5 

pps 

pps 

1.5 

1.5 

(1.6) 

(1.6) 

(3.4) 

(3.4) 

7.1 

7.1 

pps 

pps 

1.7 

1.7 

(1.8) 

(1.8) 

(4.0) 

(4.0) 

12.5 

12.5 

Hungary 

Hungary 

pps 

pps 

1.9 

1.9 

(2.2) 

(2.2) 

(3.9) 

(3.9) 

9.1 

9.1 

Pre-tax risk adjusted discount rate 

Pre-tax risk adjusted discount rate 

Long-term growth rate 

Long-term growth rate 

Projected adjusted EBITDAaL1 

Projected adjusted EBITDAaL1 

Projected capital expenditure2 

Projected capital expenditure2 

Notes: 

Notes: 

used for impairment testing.  

used for impairment testing.  

VodafoneZiggo 

VodafoneZiggo 

1  Projected adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. 

1  Projected adjusted EBITDAaL is expressed as the compound annual growth rates in the initial five years for all cash-generating units of the plans used for impairment testing. 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

2  Projected capital expenditure, which excludes licences and spectrum, is expressed as capital expenditure as a percentage of revenue in the initial five years for all cash-generating units of the plans 

The recoverable amount for VodafoneZiggo is not materially greater than its carrying value. If adverse impacts of economic, competitive, 

The recoverable amount for VodafoneZiggo is not materially greater than its carrying value. If adverse impacts of economic, competitive, 

regulatory or other factors were to cause significant deterioration in the operations of VodafoneZiggo and the entity’s expected future cash 

regulatory or other factors were to cause significant deterioration in the operations of VodafoneZiggo and the entity’s expected future cash 

flows, this may lead to an impairment loss being recognised. 

flows, this may lead to an impairment loss being recognised. 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
 
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Annual Report 2022

154 Vodafone Group Plc   
154 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

6. Taxation 

This note explains how our Group tax charge arises. The deferred tax section of the note also provides 
information on our expected future tax charges and sets out the tax assets held across the Group together 
with our view on whether or not we expect to be able to make use of these in the future.  

Accounting policies 
Income tax expense represents the sum of the current and deferred taxes. 

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported in the income statement 
because some items of income or expense are taxable or deductible in different years or may never be taxable or deductible. The Group’s 
liability for current tax is calculated using tax rates and laws that have been enacted or substantively enacted by the reporting period date. 

The Group recognises provisions for uncertain tax positions when the Group has a present obligation as a result of a past event and 
management judge that it is probable that there will be a future outflow of economic benefits from the Group to settle the obligation. Uncertain 
tax positions are assessed and measured on an issue by issue basis within the jurisdictions that we operate either using management’s estimate 
of the most likely outcome where the issues are binary, or the expected value approach where the issues have a range of possible outcomes. 
The Group recognises interest on late paid taxes as part of financing costs, and any penalties, if applicable, as part of the income tax expense.  

Deferred tax is the tax expected to be payable or recoverable in the future arising from temporary differences between the carrying amounts of 
assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit. It is accounted for 
using the statement of financial position liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences 
and deferred tax assets are recognised to the extent that it is probable that temporary differences or taxable profits will be available against 
which deductible temporary differences can be utilised. 

Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition (other than in a business 
combination) of assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit. Deferred tax liabilities are 
not recognised to the extent they arise from the initial recognition of non-tax deductible goodwill. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates, and interests in 
joint arrangements, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future. 

The carrying amount of deferred tax assets is reviewed at each reporting period date and adjusted to reflect changes in the Group’s assessment 
that sufficient taxable profits will be available to allow all or part of the asset to be recovered. 

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised, based on tax 
rates that have been enacted or substantively enacted by the reporting period date. 

Tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when 
they either relate to income taxes levied by the same taxation authority on either the same taxable entity or on different taxable entities which 
intend to settle the current tax assets and liabilities on a net basis. 

Tax is charged or credited to the income statement, except when it relates to items charged or credited to other comprehensive income or 
directly to equity, in which case the tax is recognised in other comprehensive income or in equity. 

Income tax expense 
United Kingdom corporation tax expense/(credit): 

Current year 
Adjustments in respect of prior years 

Overseas current tax expense/(credit): 

Current year 
Adjustments in respect of prior years 

Total current tax expense 
Deferred tax on origination and reversal of temporary differences: 

United Kingdom deferred tax  
Overseas deferred tax 

Total deferred tax expense 
Total income tax expense 

2022  
€m  

22 
17 
39 

993 
81 
1,074 
1,113 

(791) 
1,008 
217 
1,330 

2021  
€m  

24 
3 
27 

872 
(30) 
842 
869 

(94) 
3,089 
2,995 
3,864 

2020  
€m  

42 
(6) 
36 

900 
80 
980 
1,016 

(318) 
552 
234 
1,250 

UK operating profits are more than offset by statutory allowances for capital investment in the UK network and systems plus ongoing interest 
costs including those arising from the €10.7 billion of spectrum payments to the UK government in 2000, 2013 and 2018.

  
 
 
 
 
 
  
 
 
 
  
 
 
 
154 Vodafone Group Plc   

Annual Report 2022

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

154 

154 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

6. Taxation 

6. Taxation 

This note explains how our Group tax charge arises. The deferred tax section of the note also provides 

This note explains how our Group tax charge arises. The deferred tax section of the note also provides 

information on our expected future tax charges and sets out the tax assets held across the Group together 

information on our expected future tax charges and sets out the tax assets held across the Group together 

with our view on whether or not we expect to be able to make use of these in the future.  

with our view on whether or not we expect to be able to make use of these in the future.  

Accounting policies 

Accounting policies 

Income tax expense represents the sum of the current and deferred taxes. 

Income tax expense represents the sum of the current and deferred taxes. 

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported in the income statement 

Current tax payable or recoverable is based on taxable profit for the year. Taxable profit differs from profit as reported in the income statement 

because some items of income or expense are taxable or deductible in different years or may never be taxable or deductible. The Group’s 

because some items of income or expense are taxable or deductible in different years or may never be taxable or deductible. The Group’s 

liability for current tax is calculated using tax rates and laws that have been enacted or substantively enacted by the reporting period date. 

liability for current tax is calculated using tax rates and laws that have been enacted or substantively enacted by the reporting period date. 

The Group recognises provisions for uncertain tax positions when the Group has a present obligation as a result of a past event and 

The Group recognises provisions for uncertain tax positions when the Group has a present obligation as a result of a past event and 

management judge that it is probable that there will be a future outflow of economic benefits from the Group to settle the obligation. Uncertain 

management judge that it is probable that there will be a future outflow of economic benefits from the Group to settle the obligation. Uncertain 

tax positions are assessed and measured on an issue by issue basis within the jurisdictions that we operate either using management’s estimate 

tax positions are assessed and measured on an issue by issue basis within the jurisdictions that we operate either using management’s estimate 

of the most likely outcome where the issues are binary, or the expected value approach where the issues have a range of possible outcomes. 

of the most likely outcome where the issues are binary, or the expected value approach where the issues have a range of possible outcomes. 

The Group recognises interest on late paid taxes as part of financing costs, and any penalties, if applicable, as part of the income tax expense.  

The Group recognises interest on late paid taxes as part of financing costs, and any penalties, if applicable, as part of the income tax expense.  

Deferred tax is the tax expected to be payable or recoverable in the future arising from temporary differences between the carrying amounts of 

Deferred tax is the tax expected to be payable or recoverable in the future arising from temporary differences between the carrying amounts of 

assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit. It is accounted for 

assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit. It is accounted for 

using the statement of financial position liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences 

using the statement of financial position liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences 

and deferred tax assets are recognised to the extent that it is probable that temporary differences or taxable profits will be available against 

and deferred tax assets are recognised to the extent that it is probable that temporary differences or taxable profits will be available against 

which deductible temporary differences can be utilised. 

which deductible temporary differences can be utilised. 

Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition (other than in a business 

Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition (other than in a business 

combination) of assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit. Deferred tax liabilities are 

combination) of assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit. Deferred tax liabilities are 

not recognised to the extent they arise from the initial recognition of non-tax deductible goodwill. 

not recognised to the extent they arise from the initial recognition of non-tax deductible goodwill. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates, and interests in 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates, and interests in 

joint arrangements, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 

joint arrangements, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary 

difference will not reverse in the foreseeable future. 

difference will not reverse in the foreseeable future. 

The carrying amount of deferred tax assets is reviewed at each reporting period date and adjusted to reflect changes in the Group’s assessment 

The carrying amount of deferred tax assets is reviewed at each reporting period date and adjusted to reflect changes in the Group’s assessment 

that sufficient taxable profits will be available to allow all or part of the asset to be recovered. 

that sufficient taxable profits will be available to allow all or part of the asset to be recovered. 

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised, based on tax 

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised, based on tax 

rates that have been enacted or substantively enacted by the reporting period date. 

rates that have been enacted or substantively enacted by the reporting period date. 

Tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when 

Tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when 

they either relate to income taxes levied by the same taxation authority on either the same taxable entity or on different taxable entities which 

they either relate to income taxes levied by the same taxation authority on either the same taxable entity or on different taxable entities which 

intend to settle the current tax assets and liabilities on a net basis. 

intend to settle the current tax assets and liabilities on a net basis. 

Tax is charged or credited to the income statement, except when it relates to items charged or credited to other comprehensive income or 

Tax is charged or credited to the income statement, except when it relates to items charged or credited to other comprehensive income or 

directly to equity, in which case the tax is recognised in other comprehensive income or in equity. 

directly to equity, in which case the tax is recognised in other comprehensive income or in equity. 

Income tax expense 

Income tax expense 

United Kingdom corporation tax expense/(credit): 

United Kingdom corporation tax expense/(credit): 

Current year 

Current year 

Adjustments in respect of prior years 

Adjustments in respect of prior years 

Overseas current tax expense/(credit): 

Overseas current tax expense/(credit): 

Current year 

Current year 

Adjustments in respect of prior years 

Adjustments in respect of prior years 

Total current tax expense 

Total current tax expense 

United Kingdom deferred tax  

United Kingdom deferred tax  

Overseas deferred tax 

Overseas deferred tax 

Total deferred tax expense 

Total deferred tax expense 

Total income tax expense 

Total income tax expense 

Deferred tax on origination and reversal of temporary differences: 

Deferred tax on origination and reversal of temporary differences: 

2022  

2022  

€m  

€m  

22 

22 

17 

17 

39 

39 

993 

993 

81 

81 

1,074 

1,074 

1,113 

1,113 

(791) 

(791) 

1,008 

1,008 

217 

217 

1,330 

1,330 

2021  

2021  

€m  

€m  

24 

24 

3 

3 

27 

27 

872 

872 

(30) 

(30) 

842 

842 

869 

869 

(94) 

(94) 

3,089 

3,089 

2,995 

2,995 

3,864 

3,864 

2020  

2020  

€m  

€m  

42 

42 

(6) 

(6) 

36 

36 

900 

900 

80 

80 

980 

980 

1,016 

1,016 

(318) 

(318) 

552 

552 

234 

234 

1,250 

1,250 

UK operating profits are more than offset by statutory allowances for capital investment in the UK network and systems plus ongoing interest 

UK operating profits are more than offset by statutory allowances for capital investment in the UK network and systems plus ongoing interest 

costs including those arising from the €10.7 billion of spectrum payments to the UK government in 2000, 2013 and 2018.

costs including those arising from the €10.7 billion of spectrum payments to the UK government in 2000, 2013 and 2018.

Annual Report 2022

155 Vodafone Group Plc   
155 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

2022  
€m  
– 
648 
648 

2022  
€m  
– 
– 

2021  
€m  
(17) 
(1,009) 
(1,026) 

2021  
€m  
(2) 
(2) 

2020  
€m  
(26) 
830 
804 

2020  
€m  
– 
– 

Tax charged/(credited) directly to other comprehensive income 

Current tax 
Deferred tax 
Total tax charged/(credited) directly to other comprehensive income 

Tax credited directly to equity 

Deferred tax 
Total tax credited directly to equity 

Factors affecting the tax expense for the year 
The table below explains the differences between the expected tax expense, being the aggregate of the Group’s geographical split of 
profits multiplied by the relevant local tax rates and the Group’s total tax expense for each year. 

Continuing profit before tax as shown in the consolidated income statement 

Aggregated expected income tax expense 
Impairment losses with no tax effect 
Disposal of Group investments(1) 
Effect of taxation of associates and joint ventures, reported within profit before tax 
Deferred tax charge/(credit) following revaluation of investments in Luxembourg 
Previously unrecognised temporary differences we expect to use in the future, including in 
Luxembourg 

Previously recognised temporary differences and losses we no longer expect to use in the 
future 

2022  
€m  

3,954 

1,191 
– 
(8) 
(66) 
1,455 
(708) 

2021 
€m  
(restated)* 
4,400 

1,124 
– 
(332) 
56 
2,120* 
(45) 

2020  
€m  

795 

226 
332 
(1,113) 
728 
(348) 
(14) 

74 

699* 

– 

Current year temporary differences (including losses) that we currently do not expect to use 
Adjustments in respect of prior year tax liabilities 
Impact of tax credits and irrecoverable taxes 
Deferred tax on overseas earnings 
Effect of current year changes in statutory tax rates on deferred tax balances (2) 
Financing costs not deductible/(taxable) for tax purposes 
Revaluation of assets for tax purposes in Italy and Turkey 
Expenses not deductible for tax purposes  
Income tax expense 
Notes: 
*  During the year ended 31 March 2022, we revised the calculation of certain impairment reversals recognised by our Luxembourg holding companies for the year ended 31 March 2021; this had 
no impact on the amount of deferred tax assets recognised at that date but has changed the amount of our unrecognised deferred tax assets by €0.7 billion (unrecognised losses of €2.8 billion).. 
Further details can be found on page 158.  We have adjusted certain 31 March 2021 disclosures as denoted by an *. 

116 
13 
74 
2 
(667) 
46 
(357) 
165 
1,330 

352 
(86) 
52 
3 
757 
174 
– 
187 
1,250 

170 
(10) 
90 
– 
(45) 
(62) 
– 
99 
3,864 

1  2021 includes the tax exempt gains relating to the TPG Telecom Limited merger in Australia and Indus Towers Limited in India. 2020 relates to tax exempt disposal gains on Vodafone New 

Zealand, Vodafone Malta and the merger of the Italian towers with INWIT.  

2  2022 includes the increase in future UK tax rate to 25%. 2020 includes the impact of a lower corporate tax rate in Luxembourg and the retention of the 19% corporate tax rate in the UK.    

  
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
  
 
 
 
Annual Report 2022

156 Vodafone Group Plc   
156 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

6. Taxation (continued)  

Deferred tax 

Analysis of movements in the net deferred tax asset balance during the year: 

1 April 2021 
Foreign exchange movements 
Charged to the income statement 
Charged directly to OCI 
Charged directly to equity 
Arising on acquisitions and disposals 
31 March 20221 

Deferred tax assets and liabilities, before offset of balances within countries, are as follows: 

Accelerated tax depreciation 
Intangible assets 
Tax losses 
Treasury related items 
Temporary differences relating to revenue recognition 
Temporary differences relating to leases 
Other temporary differences 
31 March 20221 

Amount  
credited/  
(expensed)  
in income  
statement  
€m  
672 
643 
(1,450) 
(90) 
(9) 
(3) 
20 
(217) 

Gross  
deferred  
tax asset  
€m  
2,589 
666 
28,977 
616 
3 
1,754 
1,148 
35,753 

Gross  
deferred tax  
liability  
€m  
(1,361) 
(1,801) 
– 
(372) 
(666) 
(1,577) 
(379) 
(6,156) 

Less  
amounts  
unrecognised 
€m  
(58) 
11 
(10,341) 
(562) 
– 
– 
(78) 
(11,028) 

Analysed in the balance sheet, after offset of balances within countries, as: 

Deferred tax asset 
Deferred tax liability 
31 March 20221 

At 31 March 2021, deferred tax assets and liabilities, before offset of balances within countries, were as follows: 

Accelerated tax depreciation 
Intangible assets 
Tax losses 
Treasury related items 
Temporary differences relating to revenue recognition 
Temporary differences relating to leases 
Other temporary differences 
31 March 20211 

Amount  
credited/  
(expensed)  
in income  
statement  
€m  
716 
336 
(3,292) 
(9) 
(84) 
(34) 
(627) 
(2,994) 

Gross  
deferred  
tax asset* 
€m  
2,331 
434 
30,490 
761 
3 
1,758 
1,095 
36,872 

Gross  
deferred tax  
liability* 
€m  
(2,034) 
(1,938) 
– 
(37) 
(651) 
(1,568) 
(335) 
(6,563) 

Less  
amounts  
unrecognised* 
€m  
(9) 
13 
(10,400) 
(392) 
– 
– 
(47) 
(10,835) 

At 31 March 2021, analysed in the balance sheet, after offset of balances within countries, as: 

Deferred tax asset 
Deferred tax liability 
31 March 20211 
Note: 
1  The Group does not discount deferred tax assets. This is in accordance with IAS 12.    

€m  
19,474 
(29) 
(217) 
(648) 
– 
(11) 
18,569 

Net  
recognised  
deferred tax  
(liability)/  
asset  
€m  
1,170 
(1,124) 
18,636 
(318) 
(663) 
177 
691 
18,569 

€m  
19,089 
(520) 
18,569 

Net  
recognised  
deferred tax  
(liability)/  
asset  
€m  
288 
(1,491) 
20,090 
332 
(648) 
190 
713 
19,474 

€m  
21,569 
(2,095) 
19,474 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

157 Vodafone Group Plc   
157 

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

156 Vodafone Group Plc   

Annual Report 2022

156 

156 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Analysis of movements in the net deferred tax asset balance during the year: 

Analysis of movements in the net deferred tax asset balance during the year: 

6. Taxation (continued)  

6. Taxation (continued)  

Deferred tax 

Deferred tax 

1 April 2021 

1 April 2021 

Foreign exchange movements 

Foreign exchange movements 

Charged to the income statement 

Charged to the income statement 

Charged directly to OCI 

Charged directly to OCI 

Charged directly to equity 

Charged directly to equity 

Arising on acquisitions and disposals 

Arising on acquisitions and disposals 

31 March 20221 

31 March 20221 

Deferred tax assets and liabilities, before offset of balances within countries, are as follows: 

Deferred tax assets and liabilities, before offset of balances within countries, are as follows: 

Accelerated tax depreciation 

Accelerated tax depreciation 

Intangible assets 

Intangible assets 

Tax losses 

Tax losses 

Treasury related items 

Treasury related items 

Temporary differences relating to revenue recognition 

Temporary differences relating to revenue recognition 

Temporary differences relating to leases 

Temporary differences relating to leases 

Other temporary differences 

Other temporary differences 

31 March 20221 

31 March 20221 

Analysed in the balance sheet, after offset of balances within countries, as: 

Analysed in the balance sheet, after offset of balances within countries, as: 

Deferred tax asset 

Deferred tax asset 

Deferred tax liability 

Deferred tax liability 

31 March 20221 

31 March 20221 

Gross  

Gross  

deferred  

deferred  

tax asset  

tax asset  

€m  

€m  

2,589 

2,589 

666 

666 

28,977 

28,977 

616 

616 

3 

3 

1,754 

1,754 

1,148 

1,148 

Gross  

Gross  

deferred tax  

deferred tax  

liability  

liability  

€m  

€m  

(1,361) 

(1,361) 

(1,801) 

(1,801) 

– 

– 

(372) 

(372) 

(666) 

(666) 

(1,577) 

(1,577) 

(379) 

(379) 

(6,156) 

(6,156) 

Less  

Less  

amounts  

amounts  

unrecognised 

unrecognised 

(10,341) 

(10,341) 

(562) 

(562) 

€m  

€m  

(58) 

(58) 

11 

11 

– 

– 

– 

– 

(78) 

(78) 

At 31 March 2021, deferred tax assets and liabilities, before offset of balances within countries, were as follows: 

At 31 March 2021, deferred tax assets and liabilities, before offset of balances within countries, were as follows: 

Gross  

Gross  

deferred  

deferred  

tax asset* 

tax asset* 

€m  

€m  

2,331 

2,331 

434 

434 

30,490 

30,490 

761 

761 

3 

3 

1,758 

1,758 

1,095 

1,095 

36,872 

36,872 

Gross  

Gross  

deferred tax  

deferred tax  

liability* 

liability* 

€m  

€m  

(2,034) 

(2,034) 

(1,938) 

(1,938) 

– 

– 

(37) 

(37) 

(651) 

(651) 

(1,568) 

(1,568) 

(335) 

(335) 

(6,563) 

(6,563) 

Less  

Less  

amounts  

amounts  

unrecognised* 

unrecognised* 

(10,400) 

(10,400) 

(392) 

(392) 

€m  

€m  

(9) 

(9) 

13 

13 

– 

– 

– 

– 

(47) 

(47) 

(10,835) 

(10,835) 

19,474 

19,474 

Accelerated tax depreciation 

Accelerated tax depreciation 

Intangible assets 

Intangible assets 

Tax losses 

Tax losses 

Treasury related items 

Treasury related items 

Temporary differences relating to revenue recognition 

Temporary differences relating to revenue recognition 

Temporary differences relating to leases 

Temporary differences relating to leases 

Other temporary differences 

Other temporary differences 

31 March 20211 

31 March 20211 

Deferred tax asset 

Deferred tax asset 

Deferred tax liability 

Deferred tax liability 

31 March 20211 

31 March 20211 

Note: 

Note: 

1  The Group does not discount deferred tax assets. This is in accordance with IAS 12.    

1  The Group does not discount deferred tax assets. This is in accordance with IAS 12.    

At 31 March 2021, analysed in the balance sheet, after offset of balances within countries, as: 

At 31 March 2021, analysed in the balance sheet, after offset of balances within countries, as: 

€m  

€m  

19,474 

19,474 

(29) 

(29) 

(217) 

(217) 

(648) 

(648) 

– 

– 

(11) 

(11) 

18,569 

18,569 

Net  

Net  

recognised  

recognised  

deferred tax  

deferred tax  

(liability)/  

(liability)/  

asset  

asset  

€m  

€m  

1,170 

1,170 

(1,124) 

(1,124) 

18,636 

18,636 

(318) 

(318) 

(663) 

(663) 

177 

177 

691 

691 

€m  

€m  

19,089 

19,089 

(520) 

(520) 

18,569 

18,569 

Net  

Net  

recognised  

recognised  

deferred tax  

deferred tax  

(liability)/  

(liability)/  

asset  

asset  

€m  

€m  

288 

288 

(1,491) 

(1,491) 

20,090 

20,090 

332 

332 

(648) 

(648) 

190 

190 

713 

713 

€m  

€m  

21,569 

21,569 

(2,095) 

(2,095) 

19,474 

19,474 

Amount  

Amount  

credited/  

credited/  

(expensed)  

(expensed)  

in income  

in income  

statement  

statement  

€m  

€m  

672 

672 

643 

643 

(1,450) 

(1,450) 

(90) 

(90) 

(9) 

(9) 

(3) 

(3) 

20 

20 

Amount  

Amount  

credited/  

credited/  

(expensed)  

(expensed)  

in income  

in income  

statement  

statement  

€m  

€m  

716 

716 

336 

336 

(3,292) 

(3,292) 

(9) 

(9) 

(84) 

(84) 

(34) 

(34) 

(627) 

(627) 

(2,994) 

(2,994) 

Factors affecting the tax charge in future years 
The Group’s future tax charge, and effective tax rate, could be affected by several factors including; tax reform in countries around the world, 
including any arising from the OECD’s or European Commission’s work on the taxation of the digital economy and European Commission 
initiatives such as the proposed tax and financial reporting directive or as a consequence of state aid investigations, future corporate acquisitions 
and disposals, any restructuring of our businesses and the resolution of open tax issues (see below). 

On 25 April 2019, the European Commission published its full decision in relation to its investigation into the ‘group financing exemption’ (GFE) 
in the UK’s controlled foreign company rules and whether the GFE constituted unlawful State Aid. It concluded the GFE does not constitute 
unlawful state aid when the managing of the financing activities is outside the UK. We consider that the Group’s Luxembourg financing activities 
are properly established and operate in accordance with EU and local law as well as the OECD’s transfer pricing guidelines and on 27 May 2021 
the UK tax authorities confirmed it reached the view Vodafone was not in receipt of any state aid relating to the GFE. The European Commission 
has indicated it agrees with this conclusion 

The Group is routinely subject to audit by tax authorities in the territories in which it operates. The Group considers each issue on its merits and, 
where appropriate, holds provisions in respect of the potential tax liability that may arise.  As at 31 March 2022, the Group holds provisions for 
such potential liabilities of €463 million (2021: €606 million). These provisions relate to multiple issues, across the jurisdictions in which the 
Group operates. The reduction during the year is primarily a result of the closure of state tax audits in the US. 

As the tax impact of a transaction can be uncertain until a conclusion is reached with the relevant tax authority or through a legal process, the 
amount ultimately paid may differ materially from the amount accrued and could therefore affect the Group's overall profitability and cash 
flows in future periods.  See Note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 

At 31 March 2022, the gross amount and expiry dates of losses available for carry forward are as follows: 

Losses for which a deferred tax asset is recognised 
Losses for which no deferred tax is recognised 

Expiring  
within  
5 years  
€m  
19 
334 
353 

Expiring  
beyond  
6 years  
€m  
259 
13,162 
13,421 

Unlimited  
€m  
79,848 
23,928 
103,776 

Total  
€m  
80,126 
37,424 
117,550 

(217) 

(217) 

35,753 

35,753 

(11,028) 

(11,028) 

18,569 

18,569 

At 31 March 2021, the gross amount and expiry dates of losses available for carry forward were as follows: 

Losses for which a deferred tax asset is recognised 
Losses for which no deferred tax is recognised 

Expiring  
within  
5 years  
€m  
63 
245 
308 

Expiring  
beyond  
6 years  
€m  
222 
13,217 
13,439 

Unlimited* 
€m  
86,623 
26,290 
112,913 

Total  
€m  
86,908 
39,752 
126,660 

Deferred tax assets on losses in Luxembourg 
Included in the table above are losses of €65,348 million (2021: €72,552 million*) that have arisen in Luxembourg companies. A deferred tax 
asset of €16,298 million (2021: €17,394 million) has been recognised in respect of these losses, as we conclude it is probable that the 
Luxembourg entities will continue to generate taxable profits in the future against which we can utilise these losses. These tax losses principally 
arose from historical impairments, primarily following the acquisition of the Mannesmann Group in 2000. These losses arose prior to the 2017 
tax reform in Luxembourg and are available to carry forward indefinitely. 

The Luxembourg companies hold investments in the Group’s operating companies which are assessed for impairment for local GAAP financial 
statements using the Group’s recoverable value calculations (see Note 4 ‘Impairment losses’). The recognition or reversal of impairments is 
recorded in the local GAAP financial statements and therefore the carrying values and valuation methodology differs from the goodwill 
assessment for the Group’s consolidated financial statements. This assessment can give rise to tax deductible impairments or taxable reversals 
of previous impairments. 

Following the 2017 tax reform in Luxembourg, tax losses expire after 17 years and are only used after any pre-existing losses. In the year ended 
31 March 2020 the Luxembourg companies had tax deductible impairments resulting in additional tax losses. No deferred tax asset is 
recognised for these losses on the basis that they are not forecast to be used prior to the expiry of their 17 year life. In a period where pre-
existing tax losses are not utilised due to impairments arising the forecast utilisation timeframe extends by one year.  

The reversal of impairments can result in a significant reduction to our deferred tax assets and the period over which these assets can be 
utilised. In the year ended 31 March 2022 a reversal of previous impairments of €6 billion (2021: €9 billion* - previously €12 billion) has arisen in 
Luxembourg.  This represents taxable income against which the brought forward losses can be used.  This is the main driver of the reduction in 
the losses, and the associated deferred tax asset, compared to the prior period. 

The Luxembourg companies’ recurring profits are derived from the Group’s internal financing, centralised procurement, and international 
roaming activities. These activities have consistently generated taxable profits of over €1bn per annum throughout their existence.  The Group 
has reviewed the latest 5 year forecasts for the Luxembourg companies, including their ability to continue to generate income beyond this 
period. The forecasts consider the impact of the current market conditions on the existing financing activities, including the current view of 
interest rates, levels of intragroup financing, as well as the future profits generated from the procurement and roaming activities.  The valuations 
take into account all information at the balance sheet date and the Group does not forecast potential future impairments or reversals of 
impairments.

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

158 Vodafone Group Plc   
158 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2021 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

6. Taxation (continued)  

This assessment also included a review of the commercial structures supporting the profits generated from these activities and considered the 
factors, under the Group’s control, which could impact the ability of these activities to generate taxable profits. We have assessed that the 
current structure continues to be sustainable under the tax laws substantively enacted at the balance sheet date and the Group’s intentions to 
keep these activities in Luxembourg remains unchanged. 

Based on the current forecasts, €3,546 million (2021: €2,881 million) of the deferred tax asset is forecast to be used within the next 10 years, 
and €6,953 million (2021: €4,891 million) used within 20 years. The losses are projected to be fully utilised over the next 45 to 48 years. The 
decrease in the recovery period over the prior year is principally a result of higher interest rates, driving margins up on existing financing 
activities combined with the reversal of previously tax deductible impairments. These same factors also meant the Group recognised €699m of 
previously unrecognised deferred tax asset as the latest forecast show these losses will be used within 60 years. The Group previously did not 
recognise the asset as the losses were forecast to be used beyond 60 years. 

An increase or decrease in the forecast income in Luxembourg in each year of 5%-10% would change the period over which the losses will be 
fully utilised by 2 to 5 years. The Group uses a change in forecast income to understand the impact that a change in interest rates or level of 
debt advanced by the Luxembourg companies could have on the recovery period of the losses. 

Any future changes in tax law, including those driven by OECD, EU or domestic tax reforms or the structure of the Group could have a significant 
effect on the use of the Luxembourg losses, including the period over which these losses can be utilised. The Group has reviewed the OECD 
model rules and supporting commentary and does not anticipate a significant impact on its ability to continue to use our losses in Luxembourg. 
On the basis that future changes in tax laws are unknown, the profit forecasts assume that existing tax laws continue. 

Based on the above factors the Group concludes that it is probable that the Luxembourg companies will continue to generate taxable profits in 
the future against which it will use these losses. In addition to the above, €13,298 million (2021; €12,975 million) of the Group’s Luxembourg 
losses expire after 12-17 years and no deferred tax asset is recognised as they will expire before we can use these losses.  The remaining losses 
do not expire. We also have €9,136 million (2021: €9,136 million) of Luxembourg losses in a former Cable & Wireless Worldwide Group 
company, for which no deferred tax asset has been recognised as it is uncertain whether these losses will be utilised. 

Deferred tax assets on losses in Germany 
The Group has tax losses of €13,955 million (2021: €16,296 million) in Germany arising on the write down of investments in Germany in 2000.  
The losses are available to use against both German federal and trade tax liabilities and they do not expire. A deferred tax asset of €2,170 million 
(2021: €2,529 million) has been recognised in respect of these losses as we conclude it is probable that the German business will continue to 
generate taxable profits in the future against which we can utilise these losses.  The Group has reviewed the latest forecasts for the German 
business which incorporate the unsystematic risks of operating in the telecommunications business (see page 146).  In the period beyond the 5 
year forecast we have reviewed the profits inherent in the terminal period and based on these and our expectations for the German business we 
believe it is probable the German losses will be fully utilised. Based on the current forecasts the losses will be fully utilised over the next 4 to 8 
years. This period has decreased compared to the prior year as a result of restructuring the German businesses.  A 5%-10% change in the 
forecast profits of the German business would alter the utilisation period by 1 year.  

Deferred tax assets on losses in Spain 
The Group has tax losses of €4,627 million (2021: €4,334 million) which are available to offset against the future profits of the Grupo Corporativo 
ONO business.  The losses do not expire, and no deferred tax asset is recognised for these losses due to the trading environment in Spain. 

Deferred tax assets in Italy 
The Group has a recognised deferred tax asset of €411 million (2021: €162 million), including €71 million (2021: €27 million) relating to tax 
losses in Italy. The deferred tax asset increased in the year following a revaluation of the Italian business’s assets for tax purposes. The Italian 
business has historically been profitable and is forecasted to return to profitability, absent the impacts from the revaluation of assets, in the short 
term. 

Other tax losses 
The Group has losses amounting to €8,444 million (2021: €8,285 million) in respect of UK subsidiaries which are only available for offset against 
future capital gains and since it is uncertain whether these losses will be utilised, no deferred tax asset has been recognised, as in the prior year. 
The remaining losses relate to a number of other jurisdictions across the Group. There are also €2,365 million (2021: €2,092 million) of 
unrecognised temporary differences relating to treasury items and other items.  

Impact of climate risks 
The recovery of the Group’s deferred tax assets is dependent on its forecasts of future profitability and the climate related risks identified on 
page 148 have been considered in the Group’s assessment of the recovery of those assets. The Group does not expect the climate related risks 
to have an impact on the ability of Luxembourg to continue to provide the internal financing, procurement, and roaming activities to other 
members of the Group.  

Unremitted earnings 
No deferred tax liability has been recognised in respect of a further €8,599 million (2021: €7,522 million) of unremitted earnings of subsidiaries 
because the Group is in a position to control the timing of the reversal of the temporary difference, and it is probable that such differences will 
not reverse in the foreseeable future.  It is not practicable to estimate the amount of unrecognised deferred tax liabilities in respect of these 
unremitted earnings.

  
 
 
 
 
 
Annual Report 2022

159 Vodafone Group Plc   
159 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

6. Taxation (continued)  

6. Taxation (continued)  

7. Discontinued operations and assets held for sale 

The Group classifies certain of its assets that it expects to dispose as either discontinued operations or as 
held for sale.     

The Group classifies non-current assets and assets and liabilities within disposal groups (‘assets’) as held for sale if the assets are available 
immediately for sale in their present condition, management is committed to a plan to sell the assets under usual terms, it is highly probable 
that their carrying amounts will be recovered principally through a sale transaction rather than through continuing use and the sale is expected 
to be completed within one year from the date of the initial classification.  

Assets and liabilities classified as held for sale are presented separately as current items in the consolidated statement of financial position and 
are measured at the lower of their carrying amount and fair value less costs to sell. Property, plant and equipment and intangible assets are not 
depreciated or amortised once classified as held for sale; this also applies in respect of assets held by equity accounted associates and joint 
ventures.  

Where operations constitute a separately reportable segment (see note 2 ‘Revenue disaggregation and segmental analysis’) and have been 
disposed of, or are classified as held for sale, the Group classifies such operations as discontinued.  

Discontinued operations are excluded from the results of continuing operations and are presented as a single amount as profit or loss after tax 
from discontinued operations in the Group consolidated income statement. Discontinued operations are also excluded from segment reporting. 
All other notes to the financial statements include amounts for continuing operations, unless indicated otherwise.  

Discontinued operations 
The Group did not have any discontinued operations in the year ended 31 March 2022 or the comparative years ended 31 March 2021 and 31 
March 2020.   

Assets held for sale 
Assets held for sale at 31 March 2022 comprise the Group’s 21.0% interest in Indus Towers (2021: 28.1%). The Group’s interest in Indus Towers 
has been provided as security against both certain bank borrowings (see note 21 ‘Borrowings’) and partly to the pledges provided to the new 
Indus Towers entity under the terms of the merger between erstwhile Indus Towers and Bharti Infratel (see note 29 ‘Contingent liabilities and 
legal proceedings’).   

The relevant assets are detailed in the table below.  

Non-current assets 
Investments in associates and joint ventures 
Assets held for sale 

2022  
€m 

2021 
€m 

959 
959 

1,257 
1,257 

158 Vodafone Group Plc   

Annual Report 2022

158 

158 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2021 

Annual Report 2021 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

This assessment also included a review of the commercial structures supporting the profits generated from these activities and considered the 

This assessment also included a review of the commercial structures supporting the profits generated from these activities and considered the 

factors, under the Group’s control, which could impact the ability of these activities to generate taxable profits. We have assessed that the 

factors, under the Group’s control, which could impact the ability of these activities to generate taxable profits. We have assessed that the 

current structure continues to be sustainable under the tax laws substantively enacted at the balance sheet date and the Group’s intentions to 

current structure continues to be sustainable under the tax laws substantively enacted at the balance sheet date and the Group’s intentions to 

keep these activities in Luxembourg remains unchanged. 

keep these activities in Luxembourg remains unchanged. 

Based on the current forecasts, €3,546 million (2021: €2,881 million) of the deferred tax asset is forecast to be used within the next 10 years, 

Based on the current forecasts, €3,546 million (2021: €2,881 million) of the deferred tax asset is forecast to be used within the next 10 years, 

and €6,953 million (2021: €4,891 million) used within 20 years. The losses are projected to be fully utilised over the next 45 to 48 years. The 

and €6,953 million (2021: €4,891 million) used within 20 years. The losses are projected to be fully utilised over the next 45 to 48 years. The 

decrease in the recovery period over the prior year is principally a result of higher interest rates, driving margins up on existing financing 

decrease in the recovery period over the prior year is principally a result of higher interest rates, driving margins up on existing financing 

activities combined with the reversal of previously tax deductible impairments. These same factors also meant the Group recognised €699m of 

activities combined with the reversal of previously tax deductible impairments. These same factors also meant the Group recognised €699m of 

previously unrecognised deferred tax asset as the latest forecast show these losses will be used within 60 years. The Group previously did not 

previously unrecognised deferred tax asset as the latest forecast show these losses will be used within 60 years. The Group previously did not 

recognise the asset as the losses were forecast to be used beyond 60 years. 

recognise the asset as the losses were forecast to be used beyond 60 years. 

An increase or decrease in the forecast income in Luxembourg in each year of 5%-10% would change the period over which the losses will be 

An increase or decrease in the forecast income in Luxembourg in each year of 5%-10% would change the period over which the losses will be 

fully utilised by 2 to 5 years. The Group uses a change in forecast income to understand the impact that a change in interest rates or level of 

fully utilised by 2 to 5 years. The Group uses a change in forecast income to understand the impact that a change in interest rates or level of 

debt advanced by the Luxembourg companies could have on the recovery period of the losses. 

debt advanced by the Luxembourg companies could have on the recovery period of the losses. 

Any future changes in tax law, including those driven by OECD, EU or domestic tax reforms or the structure of the Group could have a significant 

Any future changes in tax law, including those driven by OECD, EU or domestic tax reforms or the structure of the Group could have a significant 

effect on the use of the Luxembourg losses, including the period over which these losses can be utilised. The Group has reviewed the OECD 

effect on the use of the Luxembourg losses, including the period over which these losses can be utilised. The Group has reviewed the OECD 

model rules and supporting commentary and does not anticipate a significant impact on its ability to continue to use our losses in Luxembourg. 

model rules and supporting commentary and does not anticipate a significant impact on its ability to continue to use our losses in Luxembourg. 

On the basis that future changes in tax laws are unknown, the profit forecasts assume that existing tax laws continue. 

On the basis that future changes in tax laws are unknown, the profit forecasts assume that existing tax laws continue. 

Based on the above factors the Group concludes that it is probable that the Luxembourg companies will continue to generate taxable profits in 

Based on the above factors the Group concludes that it is probable that the Luxembourg companies will continue to generate taxable profits in 

the future against which it will use these losses. In addition to the above, €13,298 million (2021; €12,975 million) of the Group’s Luxembourg 

the future against which it will use these losses. In addition to the above, €13,298 million (2021; €12,975 million) of the Group’s Luxembourg 

losses expire after 12-17 years and no deferred tax asset is recognised as they will expire before we can use these losses.  The remaining losses 

losses expire after 12-17 years and no deferred tax asset is recognised as they will expire before we can use these losses.  The remaining losses 

do not expire. We also have €9,136 million (2021: €9,136 million) of Luxembourg losses in a former Cable & Wireless Worldwide Group 

do not expire. We also have €9,136 million (2021: €9,136 million) of Luxembourg losses in a former Cable & Wireless Worldwide Group 

company, for which no deferred tax asset has been recognised as it is uncertain whether these losses will be utilised. 

company, for which no deferred tax asset has been recognised as it is uncertain whether these losses will be utilised. 

Deferred tax assets on losses in Germany 

Deferred tax assets on losses in Germany 

The Group has tax losses of €13,955 million (2021: €16,296 million) in Germany arising on the write down of investments in Germany in 2000.  

The Group has tax losses of €13,955 million (2021: €16,296 million) in Germany arising on the write down of investments in Germany in 2000.  

The losses are available to use against both German federal and trade tax liabilities and they do not expire. A deferred tax asset of €2,170 million 

The losses are available to use against both German federal and trade tax liabilities and they do not expire. A deferred tax asset of €2,170 million 

(2021: €2,529 million) has been recognised in respect of these losses as we conclude it is probable that the German business will continue to 

(2021: €2,529 million) has been recognised in respect of these losses as we conclude it is probable that the German business will continue to 

generate taxable profits in the future against which we can utilise these losses.  The Group has reviewed the latest forecasts for the German 

generate taxable profits in the future against which we can utilise these losses.  The Group has reviewed the latest forecasts for the German 

business which incorporate the unsystematic risks of operating in the telecommunications business (see page 146).  In the period beyond the 5 

business which incorporate the unsystematic risks of operating in the telecommunications business (see page 146).  In the period beyond the 5 

year forecast we have reviewed the profits inherent in the terminal period and based on these and our expectations for the German business we 

year forecast we have reviewed the profits inherent in the terminal period and based on these and our expectations for the German business we 

believe it is probable the German losses will be fully utilised. Based on the current forecasts the losses will be fully utilised over the next 4 to 8 

believe it is probable the German losses will be fully utilised. Based on the current forecasts the losses will be fully utilised over the next 4 to 8 

years. This period has decreased compared to the prior year as a result of restructuring the German businesses.  A 5%-10% change in the 

years. This period has decreased compared to the prior year as a result of restructuring the German businesses.  A 5%-10% change in the 

forecast profits of the German business would alter the utilisation period by 1 year.  

forecast profits of the German business would alter the utilisation period by 1 year.  

Deferred tax assets on losses in Spain 

Deferred tax assets on losses in Spain 

The Group has tax losses of €4,627 million (2021: €4,334 million) which are available to offset against the future profits of the Grupo Corporativo 

The Group has tax losses of €4,627 million (2021: €4,334 million) which are available to offset against the future profits of the Grupo Corporativo 

ONO business.  The losses do not expire, and no deferred tax asset is recognised for these losses due to the trading environment in Spain. 

ONO business.  The losses do not expire, and no deferred tax asset is recognised for these losses due to the trading environment in Spain. 

Deferred tax assets in Italy 

Deferred tax assets in Italy 

The Group has a recognised deferred tax asset of €411 million (2021: €162 million), including €71 million (2021: €27 million) relating to tax 

The Group has a recognised deferred tax asset of €411 million (2021: €162 million), including €71 million (2021: €27 million) relating to tax 

losses in Italy. The deferred tax asset increased in the year following a revaluation of the Italian business’s assets for tax purposes. The Italian 

losses in Italy. The deferred tax asset increased in the year following a revaluation of the Italian business’s assets for tax purposes. The Italian 

business has historically been profitable and is forecasted to return to profitability, absent the impacts from the revaluation of assets, in the short 

business has historically been profitable and is forecasted to return to profitability, absent the impacts from the revaluation of assets, in the short 

term. 

term. 

Other tax losses 

Other tax losses 

Impact of climate risks 

Impact of climate risks 

members of the Group.  

members of the Group.  

Unremitted earnings 

Unremitted earnings 

unremitted earnings.

unremitted earnings.

The Group has losses amounting to €8,444 million (2021: €8,285 million) in respect of UK subsidiaries which are only available for offset against 

The Group has losses amounting to €8,444 million (2021: €8,285 million) in respect of UK subsidiaries which are only available for offset against 

future capital gains and since it is uncertain whether these losses will be utilised, no deferred tax asset has been recognised, as in the prior year. 

future capital gains and since it is uncertain whether these losses will be utilised, no deferred tax asset has been recognised, as in the prior year. 

The remaining losses relate to a number of other jurisdictions across the Group. There are also €2,365 million (2021: €2,092 million) of 

The remaining losses relate to a number of other jurisdictions across the Group. There are also €2,365 million (2021: €2,092 million) of 

unrecognised temporary differences relating to treasury items and other items.  

unrecognised temporary differences relating to treasury items and other items.  

The recovery of the Group’s deferred tax assets is dependent on its forecasts of future profitability and the climate related risks identified on 

The recovery of the Group’s deferred tax assets is dependent on its forecasts of future profitability and the climate related risks identified on 

page 148 have been considered in the Group’s assessment of the recovery of those assets. The Group does not expect the climate related risks 

page 148 have been considered in the Group’s assessment of the recovery of those assets. The Group does not expect the climate related risks 

to have an impact on the ability of Luxembourg to continue to provide the internal financing, procurement, and roaming activities to other 

to have an impact on the ability of Luxembourg to continue to provide the internal financing, procurement, and roaming activities to other 

No deferred tax liability has been recognised in respect of a further €8,599 million (2021: €7,522 million) of unremitted earnings of subsidiaries 

No deferred tax liability has been recognised in respect of a further €8,599 million (2021: €7,522 million) of unremitted earnings of subsidiaries 

because the Group is in a position to control the timing of the reversal of the temporary difference, and it is probable that such differences will 

because the Group is in a position to control the timing of the reversal of the temporary difference, and it is probable that such differences will 

not reverse in the foreseeable future.  It is not practicable to estimate the amount of unrecognised deferred tax liabilities in respect of these 

not reverse in the foreseeable future.  It is not practicable to estimate the amount of unrecognised deferred tax liabilities in respect of these 

  
 
 
 
 
 
 
 
  
 
  
 
 
  
 
 
 
 
 
Annual Report 2022

160 Vodafone Group Plc   
160 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2021 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

8. Earnings per share  

Basic earnings per share is the amount of profit generated for the financial year attributable to equity 
shareholders divided by the weighted average number of shares in issue during the year. 

Weighted average number of shares for basic earnings per share 
Effect of dilutive potential shares: restricted shares and share options 
Weighted average number of shares for diluted earnings per share 

Profit/(loss) for earnings per share from continuing operations 
Profit/(loss) for basic and diluted earnings per share 

Basic earnings/(loss) per share from continuing operations 
Basic earnings/(loss) per share 

Diluted earnings/(loss) per share from continuing operations 
Diluted earnings/(loss) per share 

9. Equity dividends 

2022 
Millions 
29,012 
97 
29,109 

2021 
Millions 
29,592 
91 
29,683 

2022 
€m  
2,088 
2,088 

eurocents  
7.20c 
7.20c 

eurocents  
7.17c 
7.17c 

2021 
€m  
112 
112 

eurocents  
0.38c 
0.38c 

eurocents  
0.38c 
0.38c 

2020 
Millions 
29,422 
– 
29,422 

2020 
€m  
(920) 
(920) 

eurocents  
(3.13)c 
(3.13)c 

eurocents  
(3.13)c 
(3.13)c 

Dividends are one type of shareholder return, historically paid to our shareholders in February and August.  

Declared during the financial year 
Final dividend for the year ended 31 March 2021: 4.50 eurocents per share 
(2020: 4.50 eurocents per share, 2019: 4.16 eurocents per share) 
Interim dividend for the year ended 31 March 2022: 4.50 eurocents per share 
(2021: 4.50 eurocents per share, 2020: 4.50 eurocents per share) 

Proposed after the end of the year and not recognised as a liability 
Final dividend for the year ended 31 March 2022: 4.50 eurocents per share 
(2021: 4.50 eurocents per share, 2020: 4.50 eurocents per share) 

2022 
€m  

2021 
€m  

2020 
€m  

1,254 

1,205 

1,112 

1,229 
2,483 

1,207 
2,412 

1,205 
2,317 

1,265 

1,260 

1,205 

  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
 
 
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

161 Vodafone Group Plc   
161 

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

160 Vodafone Group Plc   

Annual Report 2022

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2021 

Annual Report 2021 

160 

160 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Basic earnings per share is the amount of profit generated for the financial year attributable to equity 

Basic earnings per share is the amount of profit generated for the financial year attributable to equity 

shareholders divided by the weighted average number of shares in issue during the year. 

shareholders divided by the weighted average number of shares in issue during the year. 

Weighted average number of shares for basic earnings per share 

Weighted average number of shares for basic earnings per share 

Effect of dilutive potential shares: restricted shares and share options 

Effect of dilutive potential shares: restricted shares and share options 

Weighted average number of shares for diluted earnings per share 

Weighted average number of shares for diluted earnings per share 

29,109 

29,109 

29,683 

29,683 

29,422 

29,422 

Profit/(loss) for earnings per share from continuing operations 

Profit/(loss) for earnings per share from continuing operations 

Profit/(loss) for basic and diluted earnings per share 

Profit/(loss) for basic and diluted earnings per share 

Basic earnings/(loss) per share from continuing operations 

Basic earnings/(loss) per share from continuing operations 

Basic earnings/(loss) per share 

Basic earnings/(loss) per share 

Diluted earnings/(loss) per share from continuing operations 

Diluted earnings/(loss) per share from continuing operations 

Diluted earnings/(loss) per share 

Diluted earnings/(loss) per share 

9. Equity dividends 

9. Equity dividends 

Declared during the financial year 

Declared during the financial year 

Final dividend for the year ended 31 March 2021: 4.50 eurocents per share 

Final dividend for the year ended 31 March 2021: 4.50 eurocents per share 

(2020: 4.50 eurocents per share, 2019: 4.16 eurocents per share) 

(2020: 4.50 eurocents per share, 2019: 4.16 eurocents per share) 

Interim dividend for the year ended 31 March 2022: 4.50 eurocents per share 

Interim dividend for the year ended 31 March 2022: 4.50 eurocents per share 

(2021: 4.50 eurocents per share, 2020: 4.50 eurocents per share) 

(2021: 4.50 eurocents per share, 2020: 4.50 eurocents per share) 

Proposed after the end of the year and not recognised as a liability 

Proposed after the end of the year and not recognised as a liability 

Final dividend for the year ended 31 March 2022: 4.50 eurocents per share 

Final dividend for the year ended 31 March 2022: 4.50 eurocents per share 

(2021: 4.50 eurocents per share, 2020: 4.50 eurocents per share) 

(2021: 4.50 eurocents per share, 2020: 4.50 eurocents per share) 

2022 

2022 

Millions 

Millions 

29,012 

29,012 

97 

97 

2022 

2022 

€m  

€m  

2,088 

2,088 

2,088 

2,088 

eurocents  

eurocents  

7.20c 

7.20c 

7.20c 

7.20c 

eurocents  

eurocents  

7.17c 

7.17c 

7.17c 

7.17c 

29,592 

29,592 

29,422 

29,422 

2021 

2021 

Millions 

Millions 

91 

91 

2021 

2021 

€m  

€m  

112 

112 

112 

112 

eurocents  

eurocents  

0.38c 

0.38c 

0.38c 

0.38c 

eurocents  

eurocents  

0.38c 

0.38c 

0.38c 

0.38c 

2020 

2020 

Millions 

Millions 

– 

– 

2020 

2020 

€m  

€m  

(920) 

(920) 

(920) 

(920) 

eurocents  

eurocents  

(3.13)c 

(3.13)c 

(3.13)c 

(3.13)c 

eurocents  

eurocents  

(3.13)c 

(3.13)c 

(3.13)c 

(3.13)c 

2022 

2022 

€m  

€m  

2021 

2021 

€m  

€m  

2020 

2020 

€m  

€m  

1,254 

1,254 

1,205 

1,205 

1,112 

1,112 

1,229 

1,229 

2,483 

2,483 

1,207 

1,207 

2,412 

2,412 

1,205 

1,205 

2,317 

2,317 

1,265 

1,265 

1,260 

1,260 

1,205 

1,205 

Dividends are one type of shareholder return, historically paid to our shareholders in February and August.  

Dividends are one type of shareholder return, historically paid to our shareholders in February and August.  

8. Earnings per share  

8. Earnings per share  

10. Intangible assets  

The statement of financial position contains significant intangible assets, mainly in relation to goodwill and 
licences and spectrum. Goodwill, which arises when we acquire a business and pay a higher amount than 
the fair value of its net assets primarily due to the synergies we expect to create, is not amortised but is 
subject to annual impairment reviews. Licences and spectrum are amortised over the life of the licence. For 
further details see ‘Critical accounting judgements and key sources of estimation uncertainty’ in note 1 
‘Basis of preparation ‘ to the consolidated financial statements. 

Accounting policies 
Identifiable intangible assets are recognised when the Group controls the asset, it is probable that future economic benefits attributed to the 
asset will flow to the Group and the cost of the asset can be reliably measured. Identifiable intangible assets are recognised at fair value when 
the Group completes a business combination. The determination of the fair values of the separately identified intangibles, is based, to a 
considerable extent, on management’s judgement. 

Goodwill 
Goodwill arising on the acquisition of an entity represents the excess of the cost of acquisition over the Group’s interest in the net fair value of 
the identifiable assets, liabilities and contingent liabilities of the entity recognised at the date of acquisition. 

Goodwill is initially recognised as an asset at cost and is subsequently measured at cost less any accumulated impairment losses. Goodwill is 
not subject to amortisation but is tested for impairment annually or whenever there is evidence that it may be impaired. Goodwill is 
denominated in the currency of the acquired entity and revalued to the closing exchange rate at each reporting period date. 

Negative goodwill arising on an acquisition is recognised directly in the income statement. 

On disposal of a subsidiary or a joint arrangement, the attributable amount of goodwill is included in the determination of the profit or loss 
recognised in the income statement on disposal. 

Finite lived intangible assets 
Intangible assets with finite lives are stated at acquisition or development cost, less accumulated amortisation. The amortisation period and 
method is reviewed at least annually. Changes in the expected useful life or the expected pattern of consumption of future economic benefits 
embodied in the asset are accounted for by changing the amortisation period or method, as appropriate, and are treated as changes in 
accounting estimates. 

Licence and spectrum fees 
Amortisation periods for licence and spectrum fees are determined primarily by reference to the unexpired licence period, the conditions for 
licence renewal and whether licences are dependent on specific technologies. Amortisation is charged to the income statement on a straight-
line basis over the estimated useful lives from the commencement of related network services. 

Computer software 
Computer software comprises software purchased from third parties as well as the cost of internally developed software. Computer software 
licences are capitalised on the basis of the costs incurred to acquire and bring into use the specific software. Costs that are directly associated 
with the production of identifiable and unique software products controlled by the Group, and are probable of producing future economic 
benefits, are recognised as intangible assets. Direct costs of software development include employee costs and directly attributable overheads. 

Software integral to an item of hardware equipment is classified as property, plant and equipment.  

Costs associated with maintaining software programs are recognised as an expense when they are incurred.  

Amortisation is charged to the income statement on a straight-line basis over the estimated useful life from the date the software is available for 
use. 

Other intangible assets 
Other intangible assets, including brands and customer bases, are recorded at fair value at the date of acquisition. Amortisation is charged to the 
income statement, over the estimated useful lives of intangible assets from the date they are available for use, on a straight-line basis. The 
amortisation basis adopted for each class of intangible asset reflects the Group’s consumption of the economic benefit from that asset.  

Estimated useful lives 
The estimated useful lives of finite lived intangible assets are as follows: 

– Licence and spectrum fees 
– Computer software 
– Brands 
– Customer bases 

3 - 40 years 
3 - 5 years 
1 - 10 years 
2 - 32 years 

  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
 
 
Annual Report 2022

162 Vodafone Group Plc   
162 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

10. Intangible assets (continued)  

Cost 
1 April 2020 
Exchange movements 
Arising on acquisition 
Additions 
Disposals 
Other 
31 March 2021 
Exchange movements 
Arising on acquisition 
Additions 
Disposals 
Other 
31 March 2022 

Accumulated impairment losses and 
amortisation 
1 April 2020 
Exchange movements 
Amortisation charge for the year 
Disposals 
Other 
31 March 2021 
Exchange movements 
Amortisation charge for the year 
Disposals 
Other 
31 March 2022 

 Goodwill  
€m  

Licence and 
spectrum fees1 
€m  

Computer  
software  
€m  

Customer  
bases 
€m  

99,170 
107 
87 
– 
– 
– 
99,364 
(21) 
(10) 
– 
– 
– 
99,333 

67,792 
(159) 
– 
– 
– 
67,633 
(184) 
– 
– 
– 
67,449 

32,691 
234 
– 
896 
(293) 
– 
33,528 
(148) 
– 
901 
(356) 
1 
33,926 

20,360 
255 
1,721 
(293) 
– 
22,043 
(35) 
1,306 
(351) 
– 
22,963 

16,768 
43 
– 
2,462 
(1,651) 
211 
17,833 
(60) 
– 
2,727 
(2,823) 
36 
17,713 

11,737 
3 
2,210 
(1,643) 
189 
12,496 
(72) 
2,225 
(2,821) 
39 
11,867 

11,964 
144 
200 
1 
(1) 
– 
12,308 
80 
54 
– 
– 
– 
12,442 

6,705 
131 
488 
– 
– 
7,324 
70 
509 
– 
– 
7,903 

Other 
€m  

453 
11 
– 
8 
(2) 
(4) 
466 
1 
– 
7 
(1) 
(10) 
463 

443 
11 
2 
(1) 
(1) 
454 
1 
4 
(1) 
(7) 
451 

Total  
€m  

161,046 
539 
287 
3,367 
(1,947) 
207 
163,499 
(148) 
44 
3,635 
(3,180) 
27 
163,877 

107,037 
241 
4,421 
(1,937) 
188 
109,950 
(220) 
4,044 
(3,173) 
32 
110,633 

Net book value 
31 March 2021 
31 March 2022 
Note: 
1   Includes €229 million in relation to licences and spectrum issued in the UK, which was settled from a deposit made in the year ended 31 March 2021 as part of the auction process. The 

11,485 
10,963 

31,731 
31,884 

5,337 
5,846 

4,984 
4,539 

12 
12 

53,549 
53,244 

consolidated statement of cash flows for the year ended 31 March 2022 includes a return of €167 million in relation to the portion of the deposit refunded.       

For licences and spectrum fees and other intangible assets, amortisation is included within the cost of sales line within the consolidated income 
statement. Included in the net book value of computer software are assets in the course of construction, which are not depreciated, with a cost 
of €1,955m (2021: €1,541m). 

The net book value and expiry dates of the most significant licences are as follows:  

Germany 
Italy 
UK 
Spain 

Expiry dates 
2025/2033/2040 
2029/2037 
2023/2033/2038/2041 
2028/2030/2031/2038/2041 

2022 
€m  
3,270 
3,415 
1,209 
809 

2021 
€m 
3,564 
3,429 
1,383 
567 

The remaining amortisation period for each of the licences in the table above corresponds to the expiry date of the respective licence. A 
summary of the Group’s most significant spectrum licences can be found on page 247. 

  
 
 
  
  
  
  
  
  
  
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
162 Vodafone Group Plc   

Annual Report 2022

162 

162 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Annual Report 2022

163 Vodafone Group Plc   
163 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

99,364 

99,364 

33,528 

33,528 

17,833 

17,833 

12,308 

12,308 

466 

466 

163,499 

163,499 

 Goodwill  

 Goodwill  

€m  

€m  

Licence and 

Licence and 

spectrum fees1 

spectrum fees1 

€m  

€m  

Computer  

Computer  

software  

software  

€m  

€m  

Customer  

Customer  

bases 

bases 

€m  

€m  

99,170 

99,170 

32,691 

32,691 

16,768 

16,768 

11,964 

11,964 

161,046 

161,046 

107 

107 

87 

87 

(21) 

(21) 

(10) 

(10) 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(159) 

(159) 

(184) 

(184) 

234 

234 

– 

– 

896 

896 

(293) 

(293) 

– 

– 

– 

– 

1 

1 

(148) 

(148) 

901 

901 

(356) 

(356) 

255 

255 

1,721 

1,721 

(293) 

(293) 

– 

– 

(35) 

(35) 

1,306 

1,306 

(351) 

(351) 

– 

– 

43 

43 

– 

– 

2,462 

2,462 

(1,651) 

(1,651) 

211 

211 

(60) 

(60) 

– 

– 

2,727 

2,727 

(2,823) 

(2,823) 

36 

36 

3 

3 

2,210 

2,210 

(1,643) 

(1,643) 

189 

189 

(72) 

(72) 

2,225 

2,225 

(2,821) 

(2,821) 

39 

39 

144 

144 

200 

200 

1 

1 

(1) 

(1) 

– 

– 

80 

80 

54 

54 

– 

– 

– 

– 

– 

– 

6,705 

6,705 

131 

131 

488 

488 

7,324 

7,324 

70 

70 

509 

509 

– 

– 

– 

– 

– 

– 

– 

– 

99,333 

99,333 

33,926 

33,926 

17,713 

17,713 

12,442 

12,442 

463 

463 

163,877 

163,877 

67,792 

67,792 

20,360 

20,360 

11,737 

11,737 

443 

443 

107,037 

107,037 

67,633 

67,633 

22,043 

22,043 

12,496 

12,496 

454 

454 

109,950 

109,950 

Other 

Other 

€m  

€m  

453 

453 

11 

11 

– 

– 

8 

8 

(2) 

(2) 

(4) 

(4) 

1 

1 

– 

– 

7 

7 

(1) 

(1) 

(10) 

(10) 

11 

11 

2 

2 

(1) 

(1) 

(1) 

(1) 

1 

1 

4 

4 

(1) 

(1) 

(7) 

(7) 

Total  

Total  

€m  

€m  

539 

539 

287 

287 

3,367 

3,367 

(1,947) 

(1,947) 

207 

207 

(148) 

(148) 

44 

44 

3,635 

3,635 

(3,180) 

(3,180) 

27 

27 

241 

241 

4,421 

4,421 

(1,937) 

(1,937) 

188 

188 

(220) 

(220) 

4,044 

4,044 

(3,173) 

(3,173) 

32 

32 

67,449 

67,449 

22,963 

22,963 

11,867 

11,867 

7,903 

7,903 

451 

451 

110,633 

110,633 

31,731 

31,731 

31,884 

31,884 

11,485 

11,485 

10,963 

10,963 

5,337 

5,337 

5,846 

5,846 

4,984 

4,984 

4,539 

4,539 

12 

12 

12 

12 

53,549 

53,549 

53,244 

53,244 

11. Property, plant and equipment  

The Group makes significant investments in network equipment and infrastructure – the base stations and 
technology required to operate our networks – that form the majority of our tangible assets. All assets are 
depreciated over their useful economic lives. For further details on the estimation of useful economic lives, 
see ‘Critical accounting judgements and key sources of estimation uncertainty’ in note 1 ‘Basis of 
preparation ‘to the consolidated financial statements. 

Accounting policies 
Land and buildings held for use are stated in the statement of financial position at their cost, less any accumulated depreciation and any 
accumulated impairment losses. 

Amounts for equipment, fixtures and fittings, which includes network infrastructure assets are stated at cost less accumulated depreciation and 
any accumulated impairment losses. 

Assets in the course of construction are carried at cost, less any recognised impairment losses. Depreciation of these assets commences when 
the assets are ready for their intended use. 

The cost of property, plant and equipment includes directly attributable incremental costs incurred in their acquisition and installation. 

Depreciation is charged so as to write off the cost of assets, other than land, using the straight-line method, over their estimated useful lives, as 
follows: 

Land and buildings 
– Freehold buildings 
– Leasehold premises 

25 - 50 years 
the term of the lease 

Equipment, fixtures and fittings 
– Network infrastructure and other 

1 - 35 years 

Depreciation is not provided on freehold land. 

Right-of-use assets arising from the Group’s lease arrangements are depreciated over their reasonably certain lease term, as determined under 
the Group’s leases policy (see note 20 ‘Leases’ and ‘Critical accounting judgements and key sources of estimation uncertainty’ in note 1 for 
details).  

The gain or loss arising on the disposal, retirement or granting of a finance lease on an item of property, plant and equipment is determined as 
the difference between any proceeds from sale or receivables arising on a lease and the carrying amount of the asset and is recognised in the 
income statement.

10. Intangible assets (continued)  

10. Intangible assets (continued)  

Cost 

Cost 

1 April 2020 

1 April 2020 

Exchange movements 

Exchange movements 

Arising on acquisition 

Arising on acquisition 

Additions 

Additions 

Disposals 

Disposals 

Other 

Other 

31 March 2021 

31 March 2021 

Exchange movements 

Exchange movements 

Arising on acquisition 

Arising on acquisition 

Additions 

Additions 

Disposals 

Disposals 

Other 

Other 

31 March 2022 

31 March 2022 

Accumulated impairment losses and 

Accumulated impairment losses and 

amortisation 

amortisation 

1 April 2020 

1 April 2020 

Exchange movements 

Exchange movements 

Amortisation charge for the year 

Amortisation charge for the year 

Disposals 

Disposals 

Other 

Other 

31 March 2021 

31 March 2021 

Exchange movements 

Exchange movements 

Amortisation charge for the year 

Amortisation charge for the year 

Disposals 

Disposals 

Other 

Other 

31 March 2022 

31 March 2022 

Net book value 

Net book value 

31 March 2021 

31 March 2021 

31 March 2022 

31 March 2022 

Note: 

Note: 

Germany 

Germany 

Italy 

Italy 

UK 

UK 

Spain 

Spain 

1   Includes €229 million in relation to licences and spectrum issued in the UK, which was settled from a deposit made in the year ended 31 March 2021 as part of the auction process. The 

1   Includes €229 million in relation to licences and spectrum issued in the UK, which was settled from a deposit made in the year ended 31 March 2021 as part of the auction process. The 

consolidated statement of cash flows for the year ended 31 March 2022 includes a return of €167 million in relation to the portion of the deposit refunded.       

consolidated statement of cash flows for the year ended 31 March 2022 includes a return of €167 million in relation to the portion of the deposit refunded.       

For licences and spectrum fees and other intangible assets, amortisation is included within the cost of sales line within the consolidated income 

For licences and spectrum fees and other intangible assets, amortisation is included within the cost of sales line within the consolidated income 

statement. Included in the net book value of computer software are assets in the course of construction, which are not depreciated, with a cost 

statement. Included in the net book value of computer software are assets in the course of construction, which are not depreciated, with a cost 

of €1,955m (2021: €1,541m). 

of €1,955m (2021: €1,541m). 

The net book value and expiry dates of the most significant licences are as follows:  

The net book value and expiry dates of the most significant licences are as follows:  

Expiry dates 

Expiry dates 

2025/2033/2040 

2025/2033/2040 

2029/2037 

2029/2037 

2023/2033/2038/2041 

2023/2033/2038/2041 

2028/2030/2031/2038/2041 

2028/2030/2031/2038/2041 

2022 

2022 

€m  

€m  

3,270 

3,270 

3,415 

3,415 

1,209 

1,209 

809 

809 

2021 

2021 

€m 

€m 

3,564 

3,564 

3,429 

3,429 

1,383 

1,383 

567 

567 

The remaining amortisation period for each of the licences in the table above corresponds to the expiry date of the respective licence. A 

The remaining amortisation period for each of the licences in the table above corresponds to the expiry date of the respective licence. A 

summary of the Group’s most significant spectrum licences can be found on page 247. 

summary of the Group’s most significant spectrum licences can be found on page 247. 

  
 
 
  
  
  
  
  
  
  
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
  
 
 
 
 
  
 
 
  
  
  
  
  
  
  
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
Annual Report 2022

164 Vodafone Group Plc   
164 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

11. Property, plant and equipment (continued)  

Cost 
1 April 2020 
Exchange movements 
Arising on acquisition 
Additions 
Disposals 
Other 
31 March 2021 
Exchange movements 
Arising on acquisition 
Additions 
Disposals 
Other 
31 March 2022 

Accumulated depreciation and impairment 
1 April 2020 
Exchange movements 
Charge for the year 
Disposals 
Other 
31 March 2021 
Exchange movements 
Charge for the year 
Disposals 
Other 
31 March 2022 

Net book value 
31 March 2021 
31 March 2022 

Land and 
buildings 
€m 

2,261 
25 
74 
47 
(100) 
8 
2,315 
1 
(74) 
41 
(200) 
263 
2,346 

1,269 
8 
39 
(97) 
(3) 
1,216 
3 
117 
(191) 
224 
1,369 

Equipment, 
fixtures 
and fittings 
€m 

72,305 
188 
19 
5,666 
(2,512) 
308 
75,974 
(265) 
44 
5,845 
(2,280) 
2 
79,320 

44,933 
114 
5,727 
(2,448) 
77 
48,403 
(171) 
5,740 
(2,240) 
(223) 
51,509 

Total 
€m 

74,566 
213 
93 
5,713 
(2,612) 
316 
78,289 
(264) 
(30) 
5,886 
(2,480) 
265 
81,666 

46,202 
122 
5,766 
(2,545) 
74 
49,619 
(168) 
5,857 
(2,431) 
1 
52,878 

1,099 
977 

27,571 
27,811 

28,670 
28,788 

Included in the net book value of land and buildings and equipment, fixtures and fittings are assets in the course of construction, which are not 
depreciated, with a cost of €12 million (2021: €15 million) and €2,353 million (2021: €2,243 million) respectively. Also included in the book 
value of equipment, fixtures and fittings are assets leased out by the Group under operating leases, with a cost of €2,998 million (2021: €2,930 
million), accumulated depreciation of €2,050 million (2021: €1,828 million) and net book value of €948 million (2021: €1,102 million).   

Right-of-use assets arising from the Group’s lease arrangements are recorded within property, plant and equipment: 

Property, plant and equipment (owned assets) 
Right-of-use assets1 
31 March 
Note: 
1   Additions of €3,828 million (2021: €5,306 million) and a depreciation charge of €3,944 million (2021: €3,914 million) were recorded in respect of right-of-use assets during the year to 31 March 

2022 
€m 
28,788 
12,016 
40,804 

2021 
€m 
28,670 
12,573 
41,243 

2022. 

  
 
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
164 Vodafone Group Plc   

Annual Report 2022

164 

164 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Annual Report 2022

165 Vodafone Group Plc   
165 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

11. Property, plant and equipment (continued)  

11. Property, plant and equipment (continued)  

12. Investments in associates and joint arrangements 

Accumulated depreciation and impairment 

Accumulated depreciation and impairment 

Cost 

Cost 

1 April 2020 

1 April 2020 

Exchange movements 

Exchange movements 

Arising on acquisition 

Arising on acquisition 

Additions 

Additions 

Disposals 

Disposals 

Other 

Other 

31 March 2021 

31 March 2021 

Exchange movements 

Exchange movements 

Arising on acquisition 

Arising on acquisition 

Additions 

Additions 

Disposals 

Disposals 

Other 

Other 

31 March 2022 

31 March 2022 

1 April 2020 

1 April 2020 

Exchange movements 

Exchange movements 

Charge for the year 

Charge for the year 

Disposals 

Disposals 

Other 

Other 

31 March 2021 

31 March 2021 

Exchange movements 

Exchange movements 

Charge for the year 

Charge for the year 

Disposals 

Disposals 

Other 

Other 

31 March 2022 

31 March 2022 

Net book value 

Net book value 

31 March 2021 

31 March 2021 

31 March 2022 

31 March 2022 

Included in the net book value of land and buildings and equipment, fixtures and fittings are assets in the course of construction, which are not 

Included in the net book value of land and buildings and equipment, fixtures and fittings are assets in the course of construction, which are not 

depreciated, with a cost of €12 million (2021: €15 million) and €2,353 million (2021: €2,243 million) respectively. Also included in the book 

depreciated, with a cost of €12 million (2021: €15 million) and €2,353 million (2021: €2,243 million) respectively. Also included in the book 

value of equipment, fixtures and fittings are assets leased out by the Group under operating leases, with a cost of €2,998 million (2021: €2,930 

value of equipment, fixtures and fittings are assets leased out by the Group under operating leases, with a cost of €2,998 million (2021: €2,930 

million), accumulated depreciation of €2,050 million (2021: €1,828 million) and net book value of €948 million (2021: €1,102 million).   

million), accumulated depreciation of €2,050 million (2021: €1,828 million) and net book value of €948 million (2021: €1,102 million).   

Right-of-use assets arising from the Group’s lease arrangements are recorded within property, plant and equipment: 

Right-of-use assets arising from the Group’s lease arrangements are recorded within property, plant and equipment: 

Property, plant and equipment (owned assets) 

Property, plant and equipment (owned assets) 

Right-of-use assets1 

Right-of-use assets1 

31 March 

31 March 

Note: 

Note: 

2022. 

2022. 

1   Additions of €3,828 million (2021: €5,306 million) and a depreciation charge of €3,944 million (2021: €3,914 million) were recorded in respect of right-of-use assets during the year to 31 March 

1   Additions of €3,828 million (2021: €5,306 million) and a depreciation charge of €3,944 million (2021: €3,914 million) were recorded in respect of right-of-use assets during the year to 31 March 

2,346 

2,346 

79,320 

79,320 

81,666 

81,666 

2,315 

2,315 

75,974 

75,974 

78,289 

78,289 

Land and 

Land and 

buildings 

buildings 

€m 

€m 

Equipment, 

Equipment, 

fixtures 

fixtures 

and fittings 

and fittings 

€m 

€m 

2,261 

2,261 

72,305 

72,305 

74,566 

74,566 

Total 

Total 

€m 

€m 

213 

213 

93 

93 

5,713 

5,713 

(2,612) 

(2,612) 

316 

316 

(264) 

(264) 

(30) 

(30) 

5,886 

5,886 

(2,480) 

(2,480) 

265 

265 

46,202 

46,202 

122 

122 

5,766 

5,766 

(2,545) 

(2,545) 

74 

74 

(168) 

(168) 

5,857 

5,857 

(2,431) 

(2,431) 

1 

1 

(100) 

(100) 

25 

25 

74 

74 

47 

47 

8 

8 

1 

1 

(74) 

(74) 

41 

41 

(200) 

(200) 

263 

263 

1,269 

1,269 

8 

8 

39 

39 

(97) 

(97) 

(3) 

(3) 

3 

3 

117 

117 

(191) 

(191) 

224 

224 

188 

188 

19 

19 

5,666 

5,666 

(2,512) 

(2,512) 

308 

308 

(265) 

(265) 

44 

44 

5,845 

5,845 

(2,280) 

(2,280) 

2 

2 

44,933 

44,933 

114 

114 

5,727 

5,727 

(2,448) 

(2,448) 

77 

77 

(171) 

(171) 

5,740 

5,740 

(2,240) 

(2,240) 

(223) 

(223) 

1,216 

1,216 

48,403 

48,403 

49,619 

49,619 

1,369 

1,369 

51,509 

51,509 

52,878 

52,878 

1,099 

1,099 

977 

977 

27,571 

27,571 

27,811 

27,811 

28,670 

28,670 

28,788 

28,788 

2022 

2022 

€m 

€m 

28,788 

28,788 

12,016 

12,016 

40,804 

40,804 

2021 

2021 

€m 

€m 

28,670 

28,670 

12,573 

12,573 

41,243 

41,243 

The Group holds interests in associates in Kenya and in India, where we have significant influence, as well as 
in a number of joint arrangements in the UK, Italy, the Netherlands, India and Australia, where we share 
control with one or more third parties. For further details see ‘Critical accounting judgements and key 
sources of estimation uncertainty’ in note 1 ‘Basis of preparation ‘to the consolidated financial statements. 

Accounting policies 
Interests in joint arrangements 
A joint arrangement is a contractual arrangement whereby the Group and other parties undertake an economic activity that is subject to joint 
control; that is, when the relevant activities that significantly affect the investee’s returns require the unanimous consent of the parties sharing 
control. Joint arrangements are either joint operations or joint ventures.  

Gains or losses resulting from the contribution or sale of a subsidiary as part of the formation of a joint arrangement are recognised in respect of 
the Group’s entire equity holding in the subsidiary. 

Joint operations 
A joint operation is a joint arrangement whereby the parties that have joint control have the rights to the assets, and obligations for the liabilities, 
relating to the arrangement or that other facts and circumstances indicate that this is the case. The Group’s share of assets, liabilities, revenue, 
expenses and cash flows are combined with the equivalent items in the financial statements on a line-by-line basis.  

Any goodwill arising on the acquisition of the Group’s interest in a joint operation is accounted for in accordance with the Group’s accounting 
policy for goodwill arising on the acquisition of a subsidiary. 

Joint ventures 
A joint venture is a joint arrangement whereby the parties that have joint control have the rights to the net assets of the arrangement.  

At the date of acquisition, any excess of the cost of acquisition over the Group’s share of the net fair value of the identifiable assets, liabilities and 
contingent liabilities of the joint venture is recognised as goodwill. The goodwill is included within the carrying amount of the investment.  

The results and assets and liabilities of joint ventures, other than those joint ventures or part thereof that are held for sale (see note 7 
‘Discontinued operations and assets and liabilities held for sale’), are incorporated in the consolidated financial statements using the equity 
method of accounting. Under the equity method, investments in joint ventures are carried in the consolidated statement of financial position at 
cost adjusted for post-acquisition changes in the Group’s share of the net assets of the joint venture, less any impairment in the value of the 
investment. The Group’s share of post-tax profits or losses are recognised in the consolidated income statement. Losses of a joint venture in 
excess of the Group’s interest in that joint venture are recognised only to the extent that the Group has incurred legal or constructive obligations 
or made payments on behalf of the joint venture. 

Associates 
An associate is an entity over which the Group has significant influence and that is neither a subsidiary nor an interest in a joint arrangement.  

Significant influence is the power to participate in the financial and operating policy decisions of the investee but where the Group does not 
have control or joint control over those policies.  

At the date of acquisition, any excess of the cost of acquisition over the Group’s share of the net fair value of the identifiable assets, liabilities 
and contingent liabilities of the associate is recognised as goodwill. The goodwill is included within the carrying amount of the investment.  

The results and assets and liabilities of associates are incorporated in the consolidated financial statements using the same equity method of 
accounting used for joint ventures, described above.  

Joint operations 
The Company’s principal joint operation has share capital consisting solely of ordinary shares and is indirectly held, and principally operates in 
the UK. The financial and operating activities of the operation are jointly controlled by the participating shareholders and are primarily designed 
for all but an insignificant amount of the output to be consumed by the shareholders.  

Name of joint operation 

Principal activity  

Cornerstone Telecommunications Infrastructure Limited 
Note: 
1  Effective ownership percentages of Vodafone Group Plc rounded to the nearest tenth of one percent.

Network infrastructure 

Country of 
incorporation or 
registration 

UK 

Percentage 
shareholding1 

Percentage 
shareholding1 

2022 

50.0 

2021 

50.0 

  
 
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
  
 
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
Annual Report 2022

166 Vodafone Group Plc   
166 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

12. Investments in associates and joint arrangements (continued)  

Joint ventures and associates 

Investments in joint ventures 
Investments in associates 
31 March 

2022 
€m 
3,781 
487 
4,268 

2021 
€m 
4,249 
421 
4,670 

Joint ventures 
The financial and operating activities of the Group’s joint ventures are jointly controlled by the participating shareholders. The participating 
shareholders have rights to the net assets of the joint ventures through their equity shareholdings. Unless otherwise stated, the Company’s 
principal joint ventures all have share capital consisting solely of ordinary shares and are all indirectly held. The country of incorporation or 
registration of all joint ventures is also their principal place of operation. 

Name of joint venture 
Infrastructture Wireless Italiane (INWIT) S.p.A.2 
VodafoneZiggo Group Holding B.V. 
TPG Telecom Limited3 
Vodafone Idea Limited4 
Notes: 
1  Effective ownership percentages of Vodafone Group Plc rounded to the nearest tenth of one percent. 
2  At 31 March 2022 the fair value of the Group’s interest in INWIT S.p.A. was €3,238 million (2021: €3,026 million) based on the quoted share price on the Milan Stock Exchange. 
3  At 31 March 2022 the fair value of the Group’s interest in TPG Telecom Limited was AUD 2,818 million (€1,902 million) (2021: AUD 2,948 million (€1,911 million)) based on the quoted share price 

Principal activity  
Network infrastructure 

Country of 
incorporation or 
registration 
Italy 
Network operator  Netherlands 
Australia 
Network operator 
India 
Network operator 

Percentage 
shareholdings1 
2022  
33.2 
50.0 
25.1 
47.6 

Percentage 
shareholdings1 
2021  
33.2 
50.0 
25.1 
44.4 

on ASX.  

4  At 31 March 2022 the fair value of the Group’s interest in Vodafone Idea Limited was INR 148 billion (€1,750 million) (2021: INR 118 billion (€1,373 million)) based on the quoted share price on 

the National Stock Exchange of India. 

Vodafone Idea Limited 
The Group’s carrying value in Vodafone Idea Limited (‘VIL’) reduced to €nil at 30 September 2019. The Group’s share of VIL’s losses not 
recognised at 31 March 2022 is €5,120 million (31 March 2021: €3,562 million). Significant uncertainties exist in relation to VIL’s ability to 
generate the cash flow it requires to settle or its ability to refinance its liabilities and guarantees as they fall due (see note 29 ‘Contingent 
liabilities and legal proceedings’). 
The value of the Group’s 21.0% shareholding in Indus Towers Limited is, in part, dependent on the income generated by Indus Towers Limited 
from tower rentals to major customers, including VIL. Any inability of these major customers to pay such amounts in the future may result in an 
impairment in the carrying value (31 March 2022: €1.0 billion) of the Group’s investment in Indus Towers Limited. 

TPG Telecom Limited 
TPG Telecom Limited is listed on the Australian Securities Exchange (‘ASX’). Vodafone and Hutchison Telecommunications (Australia) Limited 
each own an economic interest of 25.05%, with the remaining 49.9% listed as free float on the ASX. The financial information presented in the 
tables below includes debt held within the structure that holds the Group’s interest in TPG. 
The following table provides aggregated financial information for the Group’s joint ventures as it relates to the amounts recognised in the 
income statement, statement of comprehensive income and statement of financial position. 

INWIT S.p.A. 
Financial information presented for INWIT S.p.A. for the years to 31 March 2022 and 31 March 2021 is based on INWIT S.p.A’s financial results 
and financial position as at 31 December 2021 and 31 December 2020, respectively, being the latest financial information available to the 
Group on completing the financial statements for each year. 

INWIT S.p.A. 
VodafoneZiggo Group Holding B.V. 
TPG Telecom Limited1 
Indus Towers Limited 
Vodafone Idea Limited 
Other 
Total 

Investment in joint ventures 

Profit/(loss) from 
continuing operations2 

2022 
€m 
2,851 
822 
84 
– 
– 
24 
3,781 

2021 
€m 
2,920 
1,190 
104 
– 
– 
35 
4,249 

2022 
€m 
27 
(19) 
(5) 
– 
– 
(14) 
(11) 

2021 
€m 
3 
(232) 
98 
– 
– 
(15) 
(146) 

2020 
€m 
– 
(64) 
(35) 
19 
(2,546) 
(125) 
(2,751) 

Notes: 
1  Amounts presented reflect Vodafone Hutchison Australia Pty Limited results only until the date of the merger with TPG Telecom Limited on 26 June 2020, subsequent of which the combined 

results are presented.  

2  Total Other comprehensive (expense)/income is not materially different to profit/(loss) from continuing operations. 

  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Annual Report 2022

167 Vodafone Group Plc   
167 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Summarised financial information 
Summarised financial information for each of the Group’s material joint ventures on a 100% ownership basis is set out below.   

Financial information presented for the year to, and as at 31 March 2021, has been updated to reflect the release of full year financial 
information by VIL. As disclosed above, the Group’s investment in VIL was reduced to €nil in the year ended 31 March 2020 and the Group has 
not recorded any profit or loss in respect of its share of VIL’s results since that date.    

Income statement 
Revenue 
Operating expenses 
Depreciation and amortisation 
Other income 
Operating profit 
Interest income 
Interest expense 
Profit/(loss) before tax 
Income tax expense 
Profit/(loss) from continuing operations1 

Income statement 
Revenue 
Operating expenses 
Depreciation and amortisation 
Other income 
Operating profit/(loss) 
Interest income 
Interest expense 
Profit/(loss) before tax 
Income tax (expense)/credit 
Profit/(loss) from continuing operations1 

2022 
€m 

785 
(70) 
(513) 
– 
202 
– 
(90) 
112 
(30) 
82 

INWIT S.p.A. 

2021 
€m 

562 
(46) 
(398) 
– 
118 
– 
(101) 
17 
(7) 
10 

2020 
€m 

VodafoneZiggo Group Holding B.V. 

2022 
€m 

2021 
€m 

2020 
€m 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

4,056 
(2,104) 
(1,592) 
– 
360 
– 
(276) 
84 
(121) 
(37) 

4,010 
(2,058) 
(1,658) 
25 
319 
– 
(658) 
(339) 
(125) 
(464) 

3,948 
(2,163) 
(1,528) 
– 
257 
– 
(343) 
(86) 
(42) 
(128) 

TPG Telecom Limited 

Vodafone Idea Limited 

2022 
€m 

2021 
€m 

2020 
€m 

2022 
€m 

2021 
€m 

2020 
€m 

3,375 
(2,292) 
(914) 
– 
169 
– 
(122) 
47 
(27) 
20 

3,010 
(2,096) 
(769) 
– 
145 
1 
(201) 
(55) 
495 
440 

2,108 
(1,489)   
(508)   
– 
111 
4 
(256)   
(141)   
– 
(141)  

4,450 
(2,802) 
(2,390) 
(34) 
(776) 
14 
(2,297) 
(3,059) 
2 
(3,057) 

4,847 
(3,133) 
(2,442) 
(2,135) 
(2,863) 
32 
(2,035) 
(4,866) 
– 
(4,866) 

5,704 
(4,938) 
(2,426) 
(6,627) 
(8,287) 
147 
(1,740) 
(9,880) 
– 
(9,880) 

Note: 
1  Total Other comprehensive income/(expense) is not materially different to profit/(loss) from continuing operations.   

166 Vodafone Group Plc   

Annual Report 2022

166 

166 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

12. Investments in associates and joint arrangements (continued)  

12. Investments in associates and joint arrangements (continued)  

Joint ventures and associates 

Joint ventures and associates 

Investments in joint ventures 

Investments in joint ventures 

Investments in associates 

Investments in associates 

31 March 

31 March 

Joint ventures 

Joint ventures 

2022 

2022 

€m 

€m 

3,781 

3,781 

487 

487 

4,268 

4,268 

2021 

2021 

€m 

€m 

4,249 

4,249 

421 

421 

4,670 

4,670 

The financial and operating activities of the Group’s joint ventures are jointly controlled by the participating shareholders. The participating 

The financial and operating activities of the Group’s joint ventures are jointly controlled by the participating shareholders. The participating 

shareholders have rights to the net assets of the joint ventures through their equity shareholdings. Unless otherwise stated, the Company’s 

shareholders have rights to the net assets of the joint ventures through their equity shareholdings. Unless otherwise stated, the Company’s 

principal joint ventures all have share capital consisting solely of ordinary shares and are all indirectly held. The country of incorporation or 

principal joint ventures all have share capital consisting solely of ordinary shares and are all indirectly held. The country of incorporation or 

registration of all joint ventures is also their principal place of operation. 

registration of all joint ventures is also their principal place of operation. 

Principal activity  

Principal activity  

Network infrastructure 

Network infrastructure 

Country of 

Country of 

incorporation or 

incorporation or 

registration 

registration 

Italy 

Italy 

Network operator  Netherlands 

Network operator  Netherlands 

Network operator 

Network operator 

Network operator 

Network operator 

Australia 

Australia 

India 

India 

Percentage 

Percentage 

shareholdings1 

shareholdings1 

2022  

2022  

Percentage 

Percentage 

shareholdings1 

shareholdings1 

2021  

2021  

33.2 

33.2 

50.0 

50.0 

25.1 

25.1 

47.6 

47.6 

33.2 

33.2 

50.0 

50.0 

25.1 

25.1 

44.4 

44.4 

Name of joint venture 

Name of joint venture 

Infrastructture Wireless Italiane (INWIT) S.p.A.2 

Infrastructture Wireless Italiane (INWIT) S.p.A.2 

VodafoneZiggo Group Holding B.V. 

VodafoneZiggo Group Holding B.V. 

TPG Telecom Limited3 

TPG Telecom Limited3 

Vodafone Idea Limited4 

Vodafone Idea Limited4 

Notes: 

Notes: 

on ASX.  

on ASX.  

the National Stock Exchange of India. 

the National Stock Exchange of India. 

Vodafone Idea Limited 

Vodafone Idea Limited 

1  Effective ownership percentages of Vodafone Group Plc rounded to the nearest tenth of one percent. 

1  Effective ownership percentages of Vodafone Group Plc rounded to the nearest tenth of one percent. 

2  At 31 March 2022 the fair value of the Group’s interest in INWIT S.p.A. was €3,238 million (2021: €3,026 million) based on the quoted share price on the Milan Stock Exchange. 

2  At 31 March 2022 the fair value of the Group’s interest in INWIT S.p.A. was €3,238 million (2021: €3,026 million) based on the quoted share price on the Milan Stock Exchange. 

3  At 31 March 2022 the fair value of the Group’s interest in TPG Telecom Limited was AUD 2,818 million (€1,902 million) (2021: AUD 2,948 million (€1,911 million)) based on the quoted share price 

3  At 31 March 2022 the fair value of the Group’s interest in TPG Telecom Limited was AUD 2,818 million (€1,902 million) (2021: AUD 2,948 million (€1,911 million)) based on the quoted share price 

4  At 31 March 2022 the fair value of the Group’s interest in Vodafone Idea Limited was INR 148 billion (€1,750 million) (2021: INR 118 billion (€1,373 million)) based on the quoted share price on 

4  At 31 March 2022 the fair value of the Group’s interest in Vodafone Idea Limited was INR 148 billion (€1,750 million) (2021: INR 118 billion (€1,373 million)) based on the quoted share price on 

The Group’s carrying value in Vodafone Idea Limited (‘VIL’) reduced to €nil at 30 September 2019. The Group’s share of VIL’s losses not 

The Group’s carrying value in Vodafone Idea Limited (‘VIL’) reduced to €nil at 30 September 2019. The Group’s share of VIL’s losses not 

recognised at 31 March 2022 is €5,120 million (31 March 2021: €3,562 million). Significant uncertainties exist in relation to VIL’s ability to 

recognised at 31 March 2022 is €5,120 million (31 March 2021: €3,562 million). Significant uncertainties exist in relation to VIL’s ability to 

generate the cash flow it requires to settle or its ability to refinance its liabilities and guarantees as they fall due (see note 29 ‘Contingent 

generate the cash flow it requires to settle or its ability to refinance its liabilities and guarantees as they fall due (see note 29 ‘Contingent 

liabilities and legal proceedings’). 

liabilities and legal proceedings’). 

The value of the Group’s 21.0% shareholding in Indus Towers Limited is, in part, dependent on the income generated by Indus Towers Limited 

The value of the Group’s 21.0% shareholding in Indus Towers Limited is, in part, dependent on the income generated by Indus Towers Limited 

from tower rentals to major customers, including VIL. Any inability of these major customers to pay such amounts in the future may result in an 

from tower rentals to major customers, including VIL. Any inability of these major customers to pay such amounts in the future may result in an 

impairment in the carrying value (31 March 2022: €1.0 billion) of the Group’s investment in Indus Towers Limited. 

impairment in the carrying value (31 March 2022: €1.0 billion) of the Group’s investment in Indus Towers Limited. 

TPG Telecom Limited 

TPG Telecom Limited 

TPG Telecom Limited is listed on the Australian Securities Exchange (‘ASX’). Vodafone and Hutchison Telecommunications (Australia) Limited 

TPG Telecom Limited is listed on the Australian Securities Exchange (‘ASX’). Vodafone and Hutchison Telecommunications (Australia) Limited 

each own an economic interest of 25.05%, with the remaining 49.9% listed as free float on the ASX. The financial information presented in the 

each own an economic interest of 25.05%, with the remaining 49.9% listed as free float on the ASX. The financial information presented in the 

tables below includes debt held within the structure that holds the Group’s interest in TPG. 

tables below includes debt held within the structure that holds the Group’s interest in TPG. 

The following table provides aggregated financial information for the Group’s joint ventures as it relates to the amounts recognised in the 

The following table provides aggregated financial information for the Group’s joint ventures as it relates to the amounts recognised in the 

income statement, statement of comprehensive income and statement of financial position. 

income statement, statement of comprehensive income and statement of financial position. 

INWIT S.p.A. 

INWIT S.p.A. 

Financial information presented for INWIT S.p.A. for the years to 31 March 2022 and 31 March 2021 is based on INWIT S.p.A’s financial results 

Financial information presented for INWIT S.p.A. for the years to 31 March 2022 and 31 March 2021 is based on INWIT S.p.A’s financial results 

and financial position as at 31 December 2021 and 31 December 2020, respectively, being the latest financial information available to the 

and financial position as at 31 December 2021 and 31 December 2020, respectively, being the latest financial information available to the 

Group on completing the financial statements for each year. 

Group on completing the financial statements for each year. 

INWIT S.p.A. 

INWIT S.p.A. 

VodafoneZiggo Group Holding B.V. 

VodafoneZiggo Group Holding B.V. 

TPG Telecom Limited1 

TPG Telecom Limited1 

Indus Towers Limited 

Indus Towers Limited 

Vodafone Idea Limited 

Vodafone Idea Limited 

Other 

Other 

Total 

Total 

Notes: 

Notes: 

Investment in joint ventures 

Investment in joint ventures 

Profit/(loss) from 

Profit/(loss) from 

continuing operations2 

continuing operations2 

2022 

2022 

€m 

€m 

2,851 

2,851 

822 

822 

84 

84 

– 

– 

– 

– 

24 

24 

2021 

2021 

€m 

€m 

2,920 

2,920 

1,190 

1,190 

104 

104 

– 

– 

– 

– 

35 

35 

3,781 

3,781 

4,249 

4,249 

2022 

2022 

€m 

€m 

27 

27 

(19) 

(19) 

(5) 

(5) 

– 

– 

– 

– 

(14) 

(14) 

(11) 

(11) 

2021 

2021 

€m 

€m 

3 

3 

(232) 

(232) 

98 

98 

– 

– 

– 

– 

(15) 

(15) 

(146) 

(146) 

2020 

2020 

€m 

€m 

– 

– 

(64) 

(64) 

(35) 

(35) 

19 

19 

(2,546) 

(2,546) 

(125) 

(125) 

(2,751) 

(2,751) 

1  Amounts presented reflect Vodafone Hutchison Australia Pty Limited results only until the date of the merger with TPG Telecom Limited on 26 June 2020, subsequent of which the combined 

1  Amounts presented reflect Vodafone Hutchison Australia Pty Limited results only until the date of the merger with TPG Telecom Limited on 26 June 2020, subsequent of which the combined 

results are presented.  

results are presented.  

2  Total Other comprehensive (expense)/income is not materially different to profit/(loss) from continuing operations. 

2  Total Other comprehensive (expense)/income is not materially different to profit/(loss) from continuing operations. 

  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
   
 
 
 
 
  
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
  
     
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Annual Report 2022

168 Vodafone Group Plc   
168 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

12. Investments in associates and joint arrangements (continued)  

Statement of financial position 
Non-current assets 
Current assets 
Total assets 
Equity shareholders’ funds 
Non-current liabilities 
Current liabilities 
Cash and cash equivalents within current assets 
Non-current liabilities excluding trade and other payables and provisions 
Current liabilities excluding trade and other payables and provisions 

INWIT S.p.A. 
2022 
€m 

2021 
€m 

VodafoneZiggo Group Holding B.V. 

2022 
€m 

2021 
€m 

14,532 
270 
14,802 
8,595 
5,672 
535 
96 
5,420 
319 

14,422 
256 
14,678 
8,801 
5,536 
341 
120 
5,314 
185 

16,521 
739 
17,260 
1,643 
13,187 
2,430 
190 
13,007 
1,282 

16,978 
911 
17,889 
2,380 
13,025 
2,484 
330 
12,466 
1,154 

TPG Telecom Limited 

Vodafone Idea Limited1 

2022 
€m 

2021 
€m 

2022 
€m 

2021 
€m 

Statement of financial position 
Non-current assets 
Current assets 
Total assets 
Equity shareholders’ funds 
Non-current liabilities 
Current liabilities 
Cash and cash equivalents within current assets 
Non-current liabilities excluding trade and other payables and provisions 
Current liabilities excluding trade and other payables and provisions 
Note: 
1  Includes certain amounts subject to an adjustment mechanism agreed as part of the formation of Vodafone Idea Limited. See note 29 ‘Contingent liabilities and legal proceedings’ for more detail. 

17,267 
2,693 
19,960 
(10,214) 
23,266 
6,908 
365 
23,241 
3,334 

10,638 
898 
11,536 
3,129 
7,227 
1,180 
435 
7,173 
121 

10,272 
679 
10,951 
3,121 
6,884 
946 
268 
6,825 
83 

17,975 
2,648 
20,623 
(7,457) 
20,769 
7,315 
260 
14,187 
3,914 

The Group received dividends in the year ended 31 March 2022 from VodafoneZiggo Group Holding B.V. of €350 million (2021: €209 million, 
2020: €148 million) , from INWIT S.p.A of €96 million (2021: €42 million, 2020: €nil) and from TPG Telecom Ltd of €22 million (2021: €nil, 2020: 
nil). 

  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
168 Vodafone Group Plc   

Annual Report 2022

168 

168 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

12. Investments in associates and joint arrangements (continued)  

12. Investments in associates and joint arrangements (continued)  

Cash and cash equivalents within current assets 

Cash and cash equivalents within current assets 

Non-current liabilities excluding trade and other payables and provisions 

Non-current liabilities excluding trade and other payables and provisions 

Current liabilities excluding trade and other payables and provisions 

Current liabilities excluding trade and other payables and provisions 

Statement of financial position 

Statement of financial position 

Non-current assets 

Non-current assets 

Current assets 

Current assets 

Total assets 

Total assets 

Equity shareholders’ funds 

Equity shareholders’ funds 

Non-current liabilities 

Non-current liabilities 

Current liabilities 

Current liabilities 

Statement of financial position 

Statement of financial position 

Non-current assets 

Non-current assets 

Current assets 

Current assets 

Total assets 

Total assets 

Equity shareholders’ funds 

Equity shareholders’ funds 

Non-current liabilities 

Non-current liabilities 

Current liabilities 

Current liabilities 

INWIT S.p.A. 

INWIT S.p.A. 

VodafoneZiggo Group Holding B.V. 

VodafoneZiggo Group Holding B.V. 

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

14,532 

14,532 

270 

270 

14,802 

14,802 

8,595 

8,595 

5,672 

5,672 

535 

535 

96 

96 

5,420 

5,420 

319 

319 

10,638 

10,638 

898 

898 

11,536 

11,536 

3,129 

3,129 

7,227 

7,227 

1,180 

1,180 

435 

435 

7,173 

7,173 

121 

121 

14,422 

14,422 

256 

256 

14,678 

14,678 

8,801 

8,801 

5,536 

5,536 

341 

341 

120 

120 

5,314 

5,314 

185 

185 

10,272 

10,272 

679 

679 

10,951 

10,951 

3,121 

3,121 

6,884 

6,884 

946 

946 

268 

268 

6,825 

6,825 

83 

83 

16,521 

16,521 

739 

739 

17,260 

17,260 

1,643 

1,643 

13,187 

13,187 

2,430 

2,430 

190 

190 

13,007 

13,007 

1,282 

1,282 

17,267 

17,267 

2,693 

2,693 

19,960 

19,960 

(10,214) 

(10,214) 

23,266 

23,266 

6,908 

6,908 

365 

365 

23,241 

23,241 

3,334 

3,334 

16,978 

16,978 

911 

911 

17,889 

17,889 

2,380 

2,380 

13,025 

13,025 

2,484 

2,484 

330 

330 

12,466 

12,466 

1,154 

1,154 

17,975 

17,975 

2,648 

2,648 

20,623 

20,623 

(7,457) 

(7,457) 

20,769 

20,769 

7,315 

7,315 

260 

260 

14,187 

14,187 

3,914 

3,914 

TPG Telecom Limited 

TPG Telecom Limited 

Vodafone Idea Limited1 

Vodafone Idea Limited1 

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

Cash and cash equivalents within current assets 

Cash and cash equivalents within current assets 

Non-current liabilities excluding trade and other payables and provisions 

Non-current liabilities excluding trade and other payables and provisions 

Current liabilities excluding trade and other payables and provisions 

Current liabilities excluding trade and other payables and provisions 

1  Includes certain amounts subject to an adjustment mechanism agreed as part of the formation of Vodafone Idea Limited. See note 29 ‘Contingent liabilities and legal proceedings’ for more detail. 

1  Includes certain amounts subject to an adjustment mechanism agreed as part of the formation of Vodafone Idea Limited. See note 29 ‘Contingent liabilities and legal proceedings’ for more detail. 

The Group received dividends in the year ended 31 March 2022 from VodafoneZiggo Group Holding B.V. of €350 million (2021: €209 million, 

The Group received dividends in the year ended 31 March 2022 from VodafoneZiggo Group Holding B.V. of €350 million (2021: €209 million, 

2020: €148 million) , from INWIT S.p.A of €96 million (2021: €42 million, 2020: €nil) and from TPG Telecom Ltd of €22 million (2021: €nil, 2020: 

2020: €148 million) , from INWIT S.p.A of €96 million (2021: €42 million, 2020: €nil) and from TPG Telecom Ltd of €22 million (2021: €nil, 2020: 

Note: 

Note: 

nil). 

nil). 

Annual Report 2022

169 Vodafone Group Plc   
169 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

Reconciliation of summarised financial information 
The reconciliation of summarised financial information presented to the carrying amount of our interest in joint ventures is set out below: 

Equity shareholders’ funds 
Interest in joint ventures1 
Carrying value 

Profit/(loss) from continuing operations 
Share of profit/(loss)1 
Share of profit/(loss) 

Equity shareholders’ funds/(deficit) 
Interest in joint ventures1 
Impairment 
Goodwill 
Investment proportion not recognised 
Carrying value 

2022 
€m 
8,595 
2,851 
2,851 

INWIT S.p.A. 

2021 
€m 
8,801 
2,920 
2,920 

82 
27 
27 

10 
3 
3 

2020 
€m 

– 
– 
– 

VodafoneZiggo Group Holding B.V. 
2022 
€m 
1,643 
822 
822 

2021 
€m 
2,380 
1,190 
1,190 

(37) 
(19) 
(19) 

(464) 
(232) 
(232) 

TPG Telecom Limited 

Vodafone Idea Limited 

2022 
€m 
3,129 
27 
– 
57 
– 
84 

2021 
€m 
3,121 
50 
– 
54 
– 
104 

2020 
€m 

2022 
€m 
(10,214) 
(4,863) 
(257) 
– 
5,120 
– 

2021 
€m 
(7,457) 
(3,310) 
(252) 
– 
3,562 
– 

2020 
€m 

(128) 
(64) 
(64) 

2020 
€m 

Profit/(loss) from continuing operations 
Share of (loss)/profit1 
Share of loss not recognised 
Share of (loss)/profit1 
Note: 
1  The Group’s effective ownership percentages of Vodafone Idea Limited, VodafoneZiggo Group Holding B.V., Inwit S.p.A. and TPG Telecom Limited are 47.6%, 50.0%, 33.2% and 25.1% respectively, 

(9,880) 
(4,386) 
1,840 
(2,546) 

(3,057) 
(1,357) 
1,357 
– 

(4,866) 
(2,160) 
2,160 
– 

(141)   
(70)   
35 
(35)   

440 
98 
– 
98 

20 
(5) 
– 
(5) 

rounded to the nearest tenth of one percent. 

Associates 
Unless otherwise stated, the Company’s principal associates all have share capital consisting solely of ordinary shares and are all indirectly held. 
The country of incorporation or registration of all associates is also their principal place of operation. 

Country of 
incorporation or 
registration 
India 
Kenya 

Percentage 
shareholding1 
2022 
21.0 
40.0 

Percentage 
shareholding1 
2021 
28.1 
40.0 

Name of associate 
Indus Towers Limited2 
Safaricom PLC3 
Notes: 
1  Effective ownership percentages of Vodafone Group Plc rounded to the nearest tenth of one percent. 
2  At 31 March 2022, the fair value of the Group’s interest in Indus Towers Limited was INR 126 billion (€1,494 million) (2021: INR 186 billion (€2,161 million)) based on the closing quoted share price 

Principal activity 
Network infrastructure 
Network operator 

on the National Stock Exchange of India.  

3  At 31 March 2022, the fair value of the Group’s interest in Safaricom PLC was KES 546 billion (€4,270 million) (2021: KES 580 billion (€4,513 million)) based on the closing quoted share price on 

the Nairobi Stock Exchange. The Group also holds two non-voting shares.   

The tables below and overleaf provide aggregated financial information for the Group’s associates as it relates to the amounts recognised in the 
income statement, statement of comprehensive income and consolidated statement of financial position. 

Investment in associates 

Profit from continuing operations1 

Safaricom PLC 
Indus Towers Limited1  
Other 
Total 

2022 
€m 
428 
– 
59 
487 

2021 
€m 
421 
– 
– 
421 

2022 
€m 
217 
– 
5 
222 

2021 
€m 
217 
274 
(3) 
488 

2020 
€m 
247 
– 
(1) 
246 

Note:  
1.   Indus Towers Limited was classified as held for sale at 31 March 2022 and 31 March 2021. See note 7 'Discontinued operations and assets held for sale'. 

  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

170 Vodafone Group Plc   
170 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

12. Investments in associates and joint arrangements (continued)  

Income statement 
Revenue 
Operating expenses 
Depreciation and amortisation 
Other income/(expense) 
Operating profit 
Interest income 
Interest expense 
Profit before tax 
Income tax (expense)/credit 
Profit from continuing operations and total 
comprehensive income 
Attributable to: 
- Owners of the parent 
- Non-controlling interests 

Statement of financial position 
Non-current assets 
Current assets 
Total assets 
Equity shareholders' funds 
Non-controlling interests 
Non-current liabilities 
Current liabilities 
Cash and cash equivalents within current assets 
Non-current liabilities excluding trade and other 
payables and provisions 
Current liabilities excluding trade and other 
payables and provisions 

Safaricom PLC 

2021 
€m 

2022 
€m 

Indus Towers Limited 

2020 
€m 

2022 
€m 

2021 
€m 

2020 
€m 

2,365 
(1,336) 
(268) 
(592) 
169 
32 
(196) 
5 
39 

44 

44 
– 

2,318 
(1,164) 
(309) 
– 
845 
9 
(59) 
795 
(270) 

525 

542 
(17) 

2,173 
510 
2,683 
1,066 
312 
558 
747 
241 

465 

241 

2,083 
(1,030) 
(299) 
– 
754 
12 
(27) 
739 
(197) 

542 

542 
– 

1,333 
438 
1,771 
1,045 
– 
131 
595 
208 

93 

149 

2,310 
(1,122) 
(295) 
– 
893 
26 
(18) 
901 
(282) 

619 

619 
– 

3,122 
(1,480) 
(598) 
– 
1,044 
– 
(140) 
904 
(272) 

632 

632 
– 

5,359 
1,685 
7,044 
3,774 
– 
2,101 
1,169 
278 

2,421 
(1,247) 
(477) 
412 
1,109 
61 
(194) 
976 
(168) 

808 

808 
– 

5,271 
1,198 
6,469 
3,083 
– 
1,936 
1,450 
230 

1,795 

1,656 

638 

906 

The reconciliation of summarised financial information presented to the carrying amount of our interest in the associate is set out 
below.  

Equity shareholders' funds 

1,066 

1,045 

3,774 

3,083 

Interest in associates 
Goodwill 
Transferred to assets held for sale 
Investment proportion not recognised 
Carrying value 

Profit from continuing operations 
Share of profit 
Share of profit not recognised 
Share of profit 

425 
3 
– 
– 
428 

542 
217 
– 
217 

418 
3 
– 
– 
421 

542 
217 
– 
217 

794 
261 
(959) 
(96) 
– 

632 
178 
(178) 
– 

867 
342 
(1,257) 
48 
– 

808 
306 
(32) 
274 

44 
19 
– 
19 

619 
247 
– 
247 

During the year ended 31 March 2022, the Group received a dividend from Indus Towers Limited of €nil (2021: €201 million, 2020: €nil) and a 
dividend from Safaricom PLC of €170 million (2021: €171 million, 2020: €261 million).

  
 
 
 
  
 
  
  
  
  
  
  
  
 
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

171 Vodafone Group Plc   
171 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

12. Investments in associates and joint arrangements (continued)  

12. Investments in associates and joint arrangements (continued)  

13. Other investments 

The Group holds a number of other listed and unlisted investments, mainly comprising managed funds, 
deposits and government bonds. 

Accounting policies 
Other investments comprising debt and equity instruments are recognised and derecognised on a trade date where a purchase or sale of an 
investment is under a contract whose terms require delivery of the investment within the timeframe established by the market concerned, and 
are initially measured at fair value, including transaction costs. 

Debt securities that are held for collection of contractual cash flows where those cash flows represent solely payments of principal and interest 
are measured at amortised cost using the effective interest method, less any impairment. Debt securities that do not meet the criteria for 
amortised cost are measured at fair value through profit and loss.  

Equity securities are classified and measured at fair value through other comprehensive income, there is no subsequent reclassification of fair 
value gains and losses to profit or loss following derecognition of the investment.   

Included within non-current assets 
Equity securities1 
Debt securities2 

Included within current assets 
Short-term investments: 

Bonds and debt securities3 
Managed investment funds1 

Collateral assets4 
Other investments5 

2022 
€m 

143 
930 
1,073 

1,446 
3,349 
4,795 
698 
2,438 
7,931 

2021 
€m 

128 
797 
925 

1,053 
2,954 
4,007 
3,107 
2,045 
9,159 

170 Vodafone Group Plc   

Annual Report 2022

170 

170 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Income tax (expense)/credit 

Income tax (expense)/credit 

Profit from continuing operations and total 

Profit from continuing operations and total 

Income statement 

Income statement 

Revenue 

Revenue 

Operating expenses 

Operating expenses 

Depreciation and amortisation 

Depreciation and amortisation 

Other income/(expense) 

Other income/(expense) 

Operating profit 

Operating profit 

Interest income 

Interest income 

Interest expense 

Interest expense 

Profit before tax 

Profit before tax 

Statement of financial position 

Statement of financial position 

comprehensive income 

comprehensive income 

Attributable to: 

Attributable to: 

- Owners of the parent 

- Owners of the parent 

- Non-controlling interests 

- Non-controlling interests 

Non-current assets 

Non-current assets 

Current assets 

Current assets 

Total assets 

Total assets 

Equity shareholders' funds 

Equity shareholders' funds 

Non-controlling interests 

Non-controlling interests 

Non-current liabilities 

Non-current liabilities 

Current liabilities 

Current liabilities 

Cash and cash equivalents within current assets 

Cash and cash equivalents within current assets 

Non-current liabilities excluding trade and other 

Non-current liabilities excluding trade and other 

payables and provisions 

payables and provisions 

Current liabilities excluding trade and other 

Current liabilities excluding trade and other 

payables and provisions 

payables and provisions 

Interest in associates 

Interest in associates 

Goodwill 

Goodwill 

Transferred to assets held for sale 

Transferred to assets held for sale 

Investment proportion not recognised 

Investment proportion not recognised 

Carrying value 

Carrying value 

Profit from continuing operations 

Profit from continuing operations 

Share of profit 

Share of profit 

Share of profit not recognised 

Share of profit not recognised 

Share of profit 

Share of profit 

Safaricom PLC 

Safaricom PLC 

2021 

2021 

€m 

€m 

2022 

2022 

€m 

€m 

Indus Towers Limited 

Indus Towers Limited 

2020 

2020 

€m 

€m 

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

2020 

2020 

€m 

€m 

2,318 

2,318 

(1,164) 

(1,164) 

(309) 

(309) 

2,083 

2,083 

(1,030) 

(1,030) 

(299) 

(299) 

2,310 

2,310 

(1,122) 

(1,122) 

(295) 

(295) 

2,365 

2,365 

(1,336) 

(1,336) 

(268) 

(268) 

(592) 

(592) 

169 

169 

32 

32 

(196) 

(196) 

5 

5 

39 

39 

44 

44 

44 

44 

– 

– 

– 

– 

893 

893 

26 

26 

(18) 

(18) 

901 

901 

(282) 

(282) 

619 

619 

619 

619 

– 

– 

3,122 

3,122 

(1,480) 

(1,480) 

(598) 

(598) 

1,044 

1,044 

– 

– 

– 

– 

(140) 

(140) 

904 

904 

(272) 

(272) 

632 

632 

632 

632 

– 

– 

5,359 

5,359 

1,685 

1,685 

7,044 

7,044 

3,774 

3,774 

– 

– 

2,101 

2,101 

1,169 

1,169 

278 

278 

2,421 

2,421 

(1,247) 

(1,247) 

(477) 

(477) 

412 

412 

1,109 

1,109 

61 

61 

(194) 

(194) 

976 

976 

(168) 

(168) 

808 

808 

808 

808 

– 

– 

5,271 

5,271 

1,198 

1,198 

6,469 

6,469 

3,083 

3,083 

– 

– 

1,936 

1,936 

1,450 

1,450 

230 

230 

1,795 

1,795 

1,656 

1,656 

638 

638 

906 

906 

794 

794 

261 

261 

(959) 

(959) 

(96) 

(96) 

– 

– 

632 

632 

178 

178 

(178) 

(178) 

– 

– 

867 

867 

342 

342 

(1,257) 

(1,257) 

48 

48 

– 

– 

808 

808 

306 

306 

(32) 

(32) 

274 

274 

44 

44 

19 

19 

– 

– 

19 

19 

619 

619 

247 

247 

– 

– 

247 

247 

845 

845 

– 

– 

9 

9 

(59) 

(59) 

795 

795 

(270) 

(270) 

525 

525 

542 

542 

(17) 

(17) 

2,173 

2,173 

510 

510 

2,683 

2,683 

1,066 

1,066 

312 

312 

558 

558 

747 

747 

241 

241 

465 

465 

241 

241 

3 

3 

– 

– 

– 

– 

428 

428 

542 

542 

217 

217 

– 

– 

217 

217 

– 

– 

754 

754 

12 

12 

(27) 

(27) 

739 

739 

(197) 

(197) 

542 

542 

542 

542 

– 

– 

1,333 

1,333 

438 

438 

1,771 

1,771 

1,045 

1,045 

– 

– 

131 

131 

595 

595 

208 

208 

93 

93 

149 

149 

3 

3 

– 

– 

– 

– 

421 

421 

542 

542 

217 

217 

– 

– 

217 

217 

The reconciliation of summarised financial information presented to the carrying amount of our interest in the associate is set out 

The reconciliation of summarised financial information presented to the carrying amount of our interest in the associate is set out 

below.  

below.  

Equity shareholders' funds 

Equity shareholders' funds 

1,066 

1,066 

1,045 

1,045 

3,774 

3,774 

3,083 

3,083 

425 

425 

418 

418 

During the year ended 31 March 2022, the Group received a dividend from Indus Towers Limited of €nil (2021: €201 million, 2020: €nil) and a 

During the year ended 31 March 2022, the Group received a dividend from Indus Towers Limited of €nil (2021: €201 million, 2020: €nil) and a 

dividend from Safaricom PLC of €170 million (2021: €171 million, 2020: €261 million).

dividend from Safaricom PLC of €170 million (2021: €171 million, 2020: €261 million).

Non-current debt securities within non-current assets include €885 million (2021: €764 million) of loan notes issued by VodafoneZiggo Holding 
B.V. 

The Group invests surplus cash positions across a portfolio of short-term investments to manage liquidity and credit risk whilst achieving 
suitable returns. Collateral arrangements on derivative financial instruments result in cash being paid/(held), repayable when the derivatives are 
settled. These assets do not meet the definition of cash and cash equivalents but are included in the Group’s net debt based on their liquidity. 

Bonds and debt securities includes €681 million (2021: €nil) of highly liquid Japanese; €nil (2021: €499 million) German; €501 million (2021: 
€nil) Belgian; €200 million (2021: €554 million) French government securities and €64 million (2021: €nil) of UK government bonds. 

Managed investment funds of €3,349 million (2021: €2,954 million) are in funds with liquidity of up to 90 days. 

Collateral assets of €698 million (2021: €3,107 million) represents collateral paid on derivative financial instruments.   

Other investments are excluded from net debt based on their liquidity and primarily consist of restricted debt securities including amounts held 
in qualifying assets by Group insurance companies to meet regulatory requirements.  

Items measured at a fair value, €91 million (2021: €nil) of equity securities have a valuation basis of level 1 classification, which comprises financial instruments where fair value is determined by 
unadjusted quoted prices in active markets for identical assets and liabilities. The remaining items are measured at fair value and the basis is level 2 classification, which comprises items where fair 
value is determined from inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly. 
Items are measured at amortised cost and have a fair value of €830 million (2021: €788 million) with a valuation basis of level 1 classification. 
Items are measured at fair value and the valuation basis is level 1 classification. 
Items are measured at amortised cost and the carrying amount approximates fair value. 
Includes investments measured at a fair value of €1,460 million (2021: €1,057 million). The valuation basis is level 1. The remaining items are measured at amortised cost and the carrying amount 
approximates fair value. 

Notes: 
1 

2 
3 
4 
5 

  
 
 
 
  
 
  
  
  
  
  
  
  
 
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
 
 
  
 
 
  
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
  
 
  
  
  
  
  
  
  
 
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

172 Vodafone Group Plc   
172 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

14. Trade and other receivables 

Trade and other receivables mainly consist of amounts owed to us by customers and amounts that we pay 
to our suppliers in advance. Derivative financial instruments with a positive market value are reported within 
this note as are contract assets, which represent an asset for accrued revenue in respect of goods or 
services delivered to customers for which a trade receivable does not yet exist, and finance lease 
receivables recognised where the Group acts as a lessor. See note 20 ‘Leases’ for more information on the 
Group’s leasing activities. 

Accounting policies 
Trade receivables represent amounts owed by customers where the right to receive payment is conditional only on the passage of time. Trade 
receivables that are recovered in instalments from customers over an extended period are discounted at market rates and interest revenue is 
accreted over the expected repayment period. Other trade receivables do not carry any interest and are stated at their nominal value. When the 
Group establishes a practice of selling portfolios of receivables from time to time these portfolios are recorded at fair value through other 
comprehensive income; all other trade receivables are recorded at amortised cost. 

The carrying value of all trade receivables, contract assets and finance lease receivables recorded at amortised cost is reduced by allowances 
for lifetime estimated credit losses. Estimated future credit losses are first recorded on the initial recognition of a receivable and are based on 
the ageing of the receivable balances, historical experience and forward looking considerations. Individual balances are written off when 
management deems them not to be collectible. 

Included within non-current assets 
Trade receivables  
Trade receivables held at fair value through other comprehensive income 
Net investment in leases 
Contract assets 
Contract-related costs  
Other receivables 
Prepayments 
Derivative financial instruments1 

Included within current assets 
Trade receivables  
Trade receivables held at fair value through other comprehensive income 
Net investment in leases 
Contract assets 
Contract-related costs 
Amounts owed by associates and joint ventures 
Other receivables 
Prepayments 
Derivative financial instruments1 

2022 
€m 

2021 
€m 

34 
606 
134 
495 
630 
37 
231 
4,216 
6,383 

3,300 
802 
66 
3,056 
1,403 
241 
869 
872 
410 
11,019 

52 
278 
104 
528 
580 
76 
247 
2,912 
4,777 

3,625 
466 
36 
3,038 
1,364 
184 
889 
1,082 
239 
10,923 

Note: 
1 

Items are measured at fair value and the valuation basis is level 2 classification, which comprises items where fair value is determined from inputs other than quoted prices that are observable for 
the asset or liability, either directly or indirectly. 

The Group’s trade receivables and contract assets are classified at amortised cost unless stated otherwise and are measured after allowances 
for future expected credit losses, see note 22 ‘Capital and financial risk management’ for more information on credit risk.  

The carrying amounts of trade and other receivables, which are measured at amortised cost, approximate their fair value and are predominantly 
non-interest bearing.  

The Group’s contract-related costs comprise €1,967 million (2021: €1,883 million) relating to costs incurred to obtain customer contracts and 
€66 million (2021: €61 million) relating to costs incurred to fulfil customer contracts; an amortisation and impairment expense of €1,517 million 
(2021: €1,497 million) was recognised in operating profit during the year. 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 
market interest rates and foreign currency rates prevailing at 31 March.

  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Annual Report 2022

173 Vodafone Group Plc   
173 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

14. Trade and other receivables 

14. Trade and other receivables 

15. Trade and other payables  

Trade and other payables mainly consist of amounts owed to suppliers that have been invoiced or are 
accrued and contract liabilities relating to consideration received from customers in advance. They also 
include taxes and social security amounts due in relation to the Group’s role as an employer. Derivative 
financial instruments with a negative market value are reported within this note. 

Accounting policies 
Trade payables are not interest-bearing and are stated at their nominal value.  

Included within non-current liabilities 
Other payables 
Accruals 
Contract liabilities 
Derivative financial instruments1 

Included within current liabilities 
Trade payables 
Amounts owed to associates and joint ventures 
Other taxes and social security payable 
Other payables 
Accruals2 
Contract liabilities 
Derivative financial instruments1 

2022 
€m 

2021 
€m 

452 
28 
530 
1,506 
2,516 

7,327 
40 
1,114 
2,032 
6,991 
1,991 
166 
19,661 

424 
47 
519 
3,919 
4,909 

6,739 
36 
1,196 
2,349 
5,688 
1,971 
91 
18,070 

172 Vodafone Group Plc   

Annual Report 2022

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

172 

172 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Trade and other receivables mainly consist of amounts owed to us by customers and amounts that we pay 

Trade and other receivables mainly consist of amounts owed to us by customers and amounts that we pay 

to our suppliers in advance. Derivative financial instruments with a positive market value are reported within 

to our suppliers in advance. Derivative financial instruments with a positive market value are reported within 

this note as are contract assets, which represent an asset for accrued revenue in respect of goods or 

this note as are contract assets, which represent an asset for accrued revenue in respect of goods or 

services delivered to customers for which a trade receivable does not yet exist, and finance lease 

services delivered to customers for which a trade receivable does not yet exist, and finance lease 

receivables recognised where the Group acts as a lessor. See note 20 ‘Leases’ for more information on the 

receivables recognised where the Group acts as a lessor. See note 20 ‘Leases’ for more information on the 

Group’s leasing activities. 

Group’s leasing activities. 

Accounting policies 

Accounting policies 

Trade receivables represent amounts owed by customers where the right to receive payment is conditional only on the passage of time. Trade 

Trade receivables represent amounts owed by customers where the right to receive payment is conditional only on the passage of time. Trade 

receivables that are recovered in instalments from customers over an extended period are discounted at market rates and interest revenue is 

receivables that are recovered in instalments from customers over an extended period are discounted at market rates and interest revenue is 

accreted over the expected repayment period. Other trade receivables do not carry any interest and are stated at their nominal value. When the 

accreted over the expected repayment period. Other trade receivables do not carry any interest and are stated at their nominal value. When the 

Group establishes a practice of selling portfolios of receivables from time to time these portfolios are recorded at fair value through other 

Group establishes a practice of selling portfolios of receivables from time to time these portfolios are recorded at fair value through other 

comprehensive income; all other trade receivables are recorded at amortised cost. 

comprehensive income; all other trade receivables are recorded at amortised cost. 

The carrying value of all trade receivables, contract assets and finance lease receivables recorded at amortised cost is reduced by allowances 

The carrying value of all trade receivables, contract assets and finance lease receivables recorded at amortised cost is reduced by allowances 

for lifetime estimated credit losses. Estimated future credit losses are first recorded on the initial recognition of a receivable and are based on 

for lifetime estimated credit losses. Estimated future credit losses are first recorded on the initial recognition of a receivable and are based on 

the ageing of the receivable balances, historical experience and forward looking considerations. Individual balances are written off when 

the ageing of the receivable balances, historical experience and forward looking considerations. Individual balances are written off when 

management deems them not to be collectible. 

management deems them not to be collectible. 

Included within non-current assets 

Included within non-current assets 

Trade receivables  

Trade receivables  

Trade receivables held at fair value through other comprehensive income 

Trade receivables held at fair value through other comprehensive income 

Trade receivables held at fair value through other comprehensive income 

Trade receivables held at fair value through other comprehensive income 

Net investment in leases 

Net investment in leases 

Contract assets 

Contract assets 

Contract-related costs  

Contract-related costs  

Other receivables 

Other receivables 

Prepayments 

Prepayments 

Derivative financial instruments1 

Derivative financial instruments1 

Included within current assets 

Included within current assets 

Trade receivables  

Trade receivables  

Net investment in leases 

Net investment in leases 

Contract assets 

Contract assets 

Contract-related costs 

Contract-related costs 

Amounts owed by associates and joint ventures 

Amounts owed by associates and joint ventures 

Other receivables 

Other receivables 

Prepayments 

Prepayments 

Derivative financial instruments1 

Derivative financial instruments1 

Note: 

Note: 

the asset or liability, either directly or indirectly. 

the asset or liability, either directly or indirectly. 

1 

1 

Items are measured at fair value and the valuation basis is level 2 classification, which comprises items where fair value is determined from inputs other than quoted prices that are observable for 

Items are measured at fair value and the valuation basis is level 2 classification, which comprises items where fair value is determined from inputs other than quoted prices that are observable for 

The Group’s trade receivables and contract assets are classified at amortised cost unless stated otherwise and are measured after allowances 

The Group’s trade receivables and contract assets are classified at amortised cost unless stated otherwise and are measured after allowances 

for future expected credit losses, see note 22 ‘Capital and financial risk management’ for more information on credit risk.  

for future expected credit losses, see note 22 ‘Capital and financial risk management’ for more information on credit risk.  

The carrying amounts of trade and other receivables, which are measured at amortised cost, approximate their fair value and are predominantly 

The carrying amounts of trade and other receivables, which are measured at amortised cost, approximate their fair value and are predominantly 

non-interest bearing.  

non-interest bearing.  

The Group’s contract-related costs comprise €1,967 million (2021: €1,883 million) relating to costs incurred to obtain customer contracts and 

The Group’s contract-related costs comprise €1,967 million (2021: €1,883 million) relating to costs incurred to obtain customer contracts and 

€66 million (2021: €61 million) relating to costs incurred to fulfil customer contracts; an amortisation and impairment expense of €1,517 million 

€66 million (2021: €61 million) relating to costs incurred to fulfil customer contracts; an amortisation and impairment expense of €1,517 million 

(2021: €1,497 million) was recognised in operating profit during the year. 

(2021: €1,497 million) was recognised in operating profit during the year. 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 

market interest rates and foreign currency rates prevailing at 31 March.

market interest rates and foreign currency rates prevailing at 31 March.

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

34 

34 

606 

606 

134 

134 

495 

495 

630 

630 

37 

37 

231 

231 

4,216 

4,216 

6,383 

6,383 

3,300 

3,300 

802 

802 

66 

66 

3,056 

3,056 

1,403 

1,403 

241 

241 

869 

869 

872 

872 

410 

410 

52 

52 

278 

278 

104 

104 

528 

528 

580 

580 

76 

76 

247 

247 

2,912 

2,912 

4,777 

4,777 

3,625 

3,625 

466 

466 

36 

36 

3,038 

3,038 

1,364 

1,364 

184 

184 

889 

889 

1,082 

1,082 

239 

239 

11,019 

11,019 

10,923 

10,923 

The carrying amounts of trade and other payables approximate their fair value. 

Materially all of the €1,971 million recorded as current contract liabilities at 1 April 2021 was recognised as revenue during the year. 

Other payables included within non-current liabilities include €351 million (2021: €383 million) in respect of the re-insurance of a third party 
annuity policy related to the Vodafone and CWW Sections of the Vodafone UK Group Pension Scheme. 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 
market interest rates and foreign currency rates prevailing at 31 March.

Items are measured at fair value and the valuation basis is level 2 classification, which comprises items where fair value is determined from inputs other than quoted prices that are observable for 
the asset or liability, either directly or indirectly. 
Includes €1,434 million (2021: €339 million) payable in relation to the irrevocable and non-discretionary share buyback programmes. 

Notes: 
1 

2 

  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
  
 
 
  
 
 
  
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Annual Report 2022

174 Vodafone Group Plc   
174 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

16. Provisions 

A provision is a liability recorded in the statement of financial position, where there is uncertainty over the 
timing or amount that will be paid, and is therefore often estimated. The main provisions we hold are in 
relation to asset retirement obligations, which include the cost of returning network infrastructure sites to 
their original condition at the end of the lease and claims for legal and regulatory matters.  

Accounting policies 
Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that the Group will be required 
to settle that obligation and a reliable estimate can be made of the amount of the obligation. Provisions are measured at the Directors’ best estimate of the 
expenditure required to settle the obligation at the reporting date and are discounted to present value where the effect is material. Where the timing of 
settlement is uncertain amounts are classified as non-current where settlement is expected more than 12 months from the reporting date. 
Asset retirement obligations 
In the course of the Group’s activities, a number of sites and other assets are utilised which are expected to have costs associated with decommissioning. The 
associated cash outflows are substantially expected to occur at the dates of decommissioning of the assets to which they relate, and are long term in nature. 
Legal and regulatory 
The Group is involved in a number of legal and other disputes, including where the Group has received notifications of possible claims. The 
Directors of the Company, after taking legal advice, have established provisions considering the facts of each case. For a discussion of certain 
legal issues potentially affecting the Group see note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 
Restructuring 
The Group undertakes periodic reviews of its operations and recognises provisions as required based on the outcomes of these reviews. 
The associated cash outflows for restructuring costs are primarily less than one year. 
Other  
Other comprise various items that do not fall within the Group’s other categories of provisions. 

1 April 2020 
Exchange movements 
Acquisition of subsidiaries 
Amounts capitalised in the year 
Amounts charged to the income statement 
Utilised in the year - payments 
Amounts released to the income statement 
31 March 2021 
Exchange movements 
Amounts capitalised in the year 
Amounts charged to the income statement 
Utilised in the year - payments 
Amounts released to the income statement 
31 March 2022 

Asset  
retirement  
 obligations  
€m  
955 
6 
6 
294 
– 
(32) 
(7) 
1,222 
3 
297 
– 
(51) 
(1) 
1,470 

Legal and  
regulatory  
€m  
502 
(11) 
– 
– 
138 
(54) 
(47) 
528 
(25) 
– 
216 
(128) 
(142) 
449 

Restructuring 
€m  
545 
4 
– 
– 
153 
(243) 
(33) 
426 
(4) 
– 
216 
(295) 
(41) 
302 

Other 
€m  
530 
7 
– 
– 
167 
(175) 
(66) 
463 
5 
– 
139 
(197) 
(83) 
327 

Total  
€m  
2,532 
6 
6 
294 
458 
(504) 
(153) 
2,639 
(21) 
297 
571 
(671) 
(267) 
2,548 

  
 
 
  
  
 
  
  
  
 
  
  
  
  
Annual Report 2022

175 Vodafone Group Plc   
175 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

174 Vodafone Group Plc   

Annual Report 2022

174 

174 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

Asset retirement obligations 

Asset retirement obligations 

Legal and regulatory 

Legal and regulatory 

Restructuring 

Restructuring 

Other  

Other  

1 April 2020 

1 April 2020 

Exchange movements 

Exchange movements 

Acquisition of subsidiaries 

Acquisition of subsidiaries 

Amounts capitalised in the year 

Amounts capitalised in the year 

Amounts charged to the income statement 

Amounts charged to the income statement 

Utilised in the year - payments 

Utilised in the year - payments 

Amounts released to the income statement 

Amounts released to the income statement 

31 March 2021 

31 March 2021 

Exchange movements 

Exchange movements 

Amounts capitalised in the year 

Amounts capitalised in the year 

Amounts charged to the income statement 

Amounts charged to the income statement 

Utilised in the year - payments 

Utilised in the year - payments 

Amounts released to the income statement 

Amounts released to the income statement 

31 March 2022 

31 March 2022 

Asset  

Asset  

retirement  

retirement  

 obligations  

 obligations  

€m  

€m  

955 

955 

6 

6 

6 

6 

– 

– 

294 

294 

(32) 

(32) 

(7) 

(7) 

297 

297 

3 

3 

– 

– 

(51) 

(51) 

(1) 

(1) 

1,222 

1,222 

1,470 

1,470 

Legal and  

Legal and  

regulatory  

regulatory  

€m  

€m  

502 

502 

(11) 

(11) 

– 

– 

– 

– 

138 

138 

(54) 

(54) 

(47) 

(47) 

528 

528 

(25) 

(25) 

– 

– 

216 

216 

(128) 

(128) 

(142) 

(142) 

449 

449 

Restructuring 

Restructuring 

€m  

€m  

545 

545 

4 

4 

– 

– 

– 

– 

153 

153 

(243) 

(243) 

(33) 

(33) 

426 

426 

(4) 

(4) 

– 

– 

216 

216 

(295) 

(295) 

(41) 

(41) 

302 

302 

Other 

Other 

€m  

€m  

530 

530 

7 

7 

– 

– 

– 

– 

5 

5 

– 

– 

167 

167 

(175) 

(175) 

(66) 

(66) 

463 

463 

139 

139 

(197) 

(197) 

(83) 

(83) 

327 

327 

Total  

Total  

€m  

€m  

2,532 

2,532 

6 

6 

6 

6 

294 

294 

458 

458 

(504) 

(504) 

(153) 

(153) 

(21) 

(21) 

297 

297 

571 

571 

(671) 

(671) 

(267) 

(267) 

2,639 

2,639 

2,548 

2,548 

16. Provisions 

16. Provisions 

Provisions have been analysed between current and non-current as follows:  

A provision is a liability recorded in the statement of financial position, where there is uncertainty over the 

A provision is a liability recorded in the statement of financial position, where there is uncertainty over the 

timing or amount that will be paid, and is therefore often estimated. The main provisions we hold are in 

timing or amount that will be paid, and is therefore often estimated. The main provisions we hold are in 

relation to asset retirement obligations, which include the cost of returning network infrastructure sites to 

relation to asset retirement obligations, which include the cost of returning network infrastructure sites to 

their original condition at the end of the lease and claims for legal and regulatory matters.  

their original condition at the end of the lease and claims for legal and regulatory matters.  

Accounting policies 

Accounting policies 

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that the Group will be required 

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that the Group will be required 

to settle that obligation and a reliable estimate can be made of the amount of the obligation. Provisions are measured at the Directors’ best estimate of the 

to settle that obligation and a reliable estimate can be made of the amount of the obligation. Provisions are measured at the Directors’ best estimate of the 

expenditure required to settle the obligation at the reporting date and are discounted to present value where the effect is material. Where the timing of 

expenditure required to settle the obligation at the reporting date and are discounted to present value where the effect is material. Where the timing of 

settlement is uncertain amounts are classified as non-current where settlement is expected more than 12 months from the reporting date. 

settlement is uncertain amounts are classified as non-current where settlement is expected more than 12 months from the reporting date. 

In the course of the Group’s activities, a number of sites and other assets are utilised which are expected to have costs associated with decommissioning. The 

In the course of the Group’s activities, a number of sites and other assets are utilised which are expected to have costs associated with decommissioning. The 

associated cash outflows are substantially expected to occur at the dates of decommissioning of the assets to which they relate, and are long term in nature. 

associated cash outflows are substantially expected to occur at the dates of decommissioning of the assets to which they relate, and are long term in nature. 

31 March 2022 

Current liabilities 
Non-current liabilities 

31 March 2021 

Current liabilities 
Non-current liabilities 

The Group is involved in a number of legal and other disputes, including where the Group has received notifications of possible claims. The 

The Group is involved in a number of legal and other disputes, including where the Group has received notifications of possible claims. The 

Directors of the Company, after taking legal advice, have established provisions considering the facts of each case. For a discussion of certain 

Directors of the Company, after taking legal advice, have established provisions considering the facts of each case. For a discussion of certain 

legal issues potentially affecting the Group see note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 

legal issues potentially affecting the Group see note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 

17. Called up share capital  

Asset  
retirement  
obligations  
€m  
43 
1,427 
1,470 

Asset  
retirement  
obligations  
€m  
43 
1,179 
1,222 

Legal and  
regulatory  
€m  
235 
214 
449 

Legal and  
regulatory  
€m  
273 
255 
528 

Restructuring 
€m  
241 
61 
302 

Restructuring 
€m  
353 
73 
426 

The Group undertakes periodic reviews of its operations and recognises provisions as required based on the outcomes of these reviews. 

The Group undertakes periodic reviews of its operations and recognises provisions as required based on the outcomes of these reviews. 

The associated cash outflows for restructuring costs are primarily less than one year. 

The associated cash outflows for restructuring costs are primarily less than one year. 

Other comprise various items that do not fall within the Group’s other categories of provisions. 

Other comprise various items that do not fall within the Group’s other categories of provisions. 

Called up share capital is the number of shares in issue at their par value. A number of shares were allotted 
during the year in relation to employee share schemes. 

Accounting policies 
Equity instruments issued by the Group are recorded at the amount of the proceeds received, net of direct issuance costs. 

2022  
Number 

€m 

2021  

Number 

€m 

Ordinary shares of 20 20⁄21 US cents each allotted, 
issued and fully paid:1, 2, 3 
1 April 
Allotted during the year 
31 March 
Notes: 
1  At 31 March 2022 there were 50,000 (2021: 50,000) 7% cumulative fixed rate shares of £1 each in issue. 
2  At 31 March 2022 the Group held 447,576,522 (2021: 592,642,309) treasury shares with a nominal value of €75 million (2021: €99 million). The market value of shares held was €661 million 

28,816,835,778 
792,090 
28,817,627,868 

28,815,914,978 
920,800 
28,816,835,778 

4,797 
– 
4,797 

4,797 
– 
4,797 

(2021: €918 million). During the year, 68,306,442 (2021: 63,830,400) treasury shares were reissued under Group share schemes.  

3  On 5 March 2019 the Group announced the placing of subordinated mandatory convertible bonds totalling £1.72 billion with a 2 year maturity date in 2021 and £1.72 billion with a 3 year 

maturity date in 2022. During the year, 1,518,629,693 treasury shares were issued in settlement of tranche 2 of the maturing subordinated mandatory convertible bond, whilst in the year ended 
31 March 2021, 1,426,793,872 ordinary shares were issued in settlement of tranche 1. For further details see note 21 ‘Borrowings’. 

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Other  
€m  
148 
179 
327 

Other  
€m  
223 
240 
463 

Total  
€m  
667 
1,881 
2,548 

Total  
€m  
892 
1,747 
2,639 

  
 
 
  
  
 
  
  
  
 
  
  
  
  
 
 
  
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
 
 
  
  
 
  
  
  
 
  
  
  
  
Annual Report 2022

176 Vodafone Group Plc   
176 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

18. Reconciliation of net cash flow from operating activities  

The table below shows how our profit/(loss) for the year from continuing operations translates into cash 
flows generated from our operating activities. 

Profit/(loss) for the financial year 
Non-operating expense 
Investment income 
Financing costs 
Income tax expense 
Operating profit 
Adjustments for: 

   Share-based payments and other non-cash charges 
   Depreciation and amortisation 
   Loss on disposal of property, plant and equipment and intangible assets 
   Share of result of equity accounted associates and joint ventures  
   Impairment losses 
   Other income 
   (Increase)/decrease in inventory 
   (Increase)/decrease in trade and other receivables 
   Increase/(decrease) in trade and other payables 

Cash generated by operations 
Net tax paid 
Net cash flow from operating activities 

19. Cash and cash equivalents 

Notes 

5 

5 

6 

10, 11 

12 

4 

3 

14 

15 

2022 
€m 
2,624 
– 
(254) 
1,964 
1,330 
5,664 

173 
13,845 
30 
(211) 
– 
(79) 
(162) 
(638) 
384 
19,006 
(925) 
18,081 

2021 
€m 
536 
– 
(330) 
1,027 
3,864 
5,097 

146 
14,101 
17 
(342) 
– 
(568) 
(68) 
582 
(730) 
18,235 
(1,020) 
17,215 

2020 
€m 
(455) 
3 
(248) 
3,549 
1,250 
4,099 

146 
14,174 
51 
2,505 
1,685 
(4,281) 
68 
(38) 
(100) 
18,309 
(930) 
17,379 

The majority of the Group’s cash is held in bank deposits or money market funds which have a maturity of 
three months or less from acquisition to enable us to meet our short-term liquidity requirements.  

Accounting policies 
Cash and cash equivalents comprise cash in hand and call deposits, and other short-term highly liquid investments that are readily convertible 
to a known amount of cash and are subject to an insignificant risk of changes in value. Assets in money market funds, whose contractual cash 
flows do not represent solely payments of interest and principal, are measured at fair value with gains and losses arising from changes in fair 
value included in net profit or loss for the period. All other cash and cash equivalents are measured at amortised cost. 

Cash at bank and in hand 
Money market funds1 
Cash and cash equivalents as presented in the statement of financial position 
Bank overdrafts 
Cash and cash equivalents as presented in the statement of cash flows 
Note: 
1 

Items are measured at fair value and the valuation basis is level 1 classification, which comprises financial instruments where fair value is determined by unadjusted quoted prices in active markets. 

The carrying amount of balances at amortised cost approximates their fair value. 

Cash and cash equivalents of €1,554 million (2021: €1,741 million) are held in countries with restrictions on remittances but where the balances 
could be used to repay subsidiaries’ third party liabilities. In addition, those balances could also be used to repay €932 million (2021: €879 
million) of intercompany liabilities as at 31 March 2022.     

2022 
€m 
2,220 
5,276 
7,496 
(125) 
7,371 

2021 
€m 
2,705 
3,116 
5,821 
(31) 
5,790 

  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

177 Vodafone Group Plc   
177 

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

176 Vodafone Group Plc   

Annual Report 2022

176 

176 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

The table below shows how our profit/(loss) for the year from continuing operations translates into cash 

The table below shows how our profit/(loss) for the year from continuing operations translates into cash 

flows generated from our operating activities. 

flows generated from our operating activities. 

Profit/(loss) for the financial year 

Profit/(loss) for the financial year 

Non-operating expense 

Non-operating expense 

Investment income 

Investment income 

Financing costs 

Financing costs 

Income tax expense 

Income tax expense 

Operating profit 

Operating profit 

Adjustments for: 

Adjustments for: 

   Share-based payments and other non-cash charges 

   Share-based payments and other non-cash charges 

   Depreciation and amortisation 

   Depreciation and amortisation 

   Loss on disposal of property, plant and equipment and intangible assets 

   Loss on disposal of property, plant and equipment and intangible assets 

   Share of result of equity accounted associates and joint ventures  

   Share of result of equity accounted associates and joint ventures  

   Impairment losses 

   Impairment losses 

   Other income 

   Other income 

   (Increase)/decrease in inventory 

   (Increase)/decrease in inventory 

   (Increase)/decrease in trade and other receivables 

   (Increase)/decrease in trade and other receivables 

   Increase/(decrease) in trade and other payables 

   Increase/(decrease) in trade and other payables 

Cash generated by operations 

Cash generated by operations 

Net tax paid 

Net tax paid 

Net cash flow from operating activities 

Net cash flow from operating activities 

19. Cash and cash equivalents 

19. Cash and cash equivalents 

173 

173 

13,845 

13,845 

146 

146 

14,101 

14,101 

10, 11 

10, 11 

Notes 

Notes 

5 

5 

5 

5 

6 

6 

12 

12 

4 

4 

3 

3 

14 

14 

15 

15 

2022 

2022 

€m 

€m 

2,624 

2,624 

– 

– 

(254) 

(254) 

1,964 

1,964 

1,330 

1,330 

5,664 

5,664 

30 

30 

(211) 

(211) 

– 

– 

(79) 

(79) 

(162) 

(162) 

(638) 

(638) 

384 

384 

2021 

2021 

€m 

€m 

536 

536 

– 

– 

(330) 

(330) 

1,027 

1,027 

3,864 

3,864 

5,097 

5,097 

17 

17 

(342) 

(342) 

– 

– 

(568) 

(568) 

(68) 

(68) 

582 

582 

(730) 

(730) 

19,006 

19,006 

(925) 

(925) 

18,081 

18,081 

18,235 

18,235 

(1,020) 

(1,020) 

17,215 

17,215 

2020 

2020 

€m 

€m 

(455) 

(455) 

3 

3 

(248) 

(248) 

3,549 

3,549 

1,250 

1,250 

4,099 

4,099 

146 

146 

14,174 

14,174 

51 

51 

2,505 

2,505 

1,685 

1,685 

(4,281) 

(4,281) 

68 

68 

(38) 

(38) 

(100) 

(100) 

18,309 

18,309 

(930) 

(930) 

17,379 

17,379 

The majority of the Group’s cash is held in bank deposits or money market funds which have a maturity of 

The majority of the Group’s cash is held in bank deposits or money market funds which have a maturity of 

three months or less from acquisition to enable us to meet our short-term liquidity requirements.  

three months or less from acquisition to enable us to meet our short-term liquidity requirements.  

Accounting policies 

Accounting policies 

Cash and cash equivalents comprise cash in hand and call deposits, and other short-term highly liquid investments that are readily convertible 

Cash and cash equivalents comprise cash in hand and call deposits, and other short-term highly liquid investments that are readily convertible 

to a known amount of cash and are subject to an insignificant risk of changes in value. Assets in money market funds, whose contractual cash 

to a known amount of cash and are subject to an insignificant risk of changes in value. Assets in money market funds, whose contractual cash 

flows do not represent solely payments of interest and principal, are measured at fair value with gains and losses arising from changes in fair 

flows do not represent solely payments of interest and principal, are measured at fair value with gains and losses arising from changes in fair 

value included in net profit or loss for the period. All other cash and cash equivalents are measured at amortised cost. 

value included in net profit or loss for the period. All other cash and cash equivalents are measured at amortised cost. 

Cash at bank and in hand 

Cash at bank and in hand 

Money market funds1 

Money market funds1 

Bank overdrafts 

Bank overdrafts 

Note: 

Note: 

Cash and cash equivalents as presented in the statement of financial position 

Cash and cash equivalents as presented in the statement of financial position 

Cash and cash equivalents as presented in the statement of cash flows 

Cash and cash equivalents as presented in the statement of cash flows 

The carrying amount of balances at amortised cost approximates their fair value. 

The carrying amount of balances at amortised cost approximates their fair value. 

1 

1 

Items are measured at fair value and the valuation basis is level 1 classification, which comprises financial instruments where fair value is determined by unadjusted quoted prices in active markets. 

Items are measured at fair value and the valuation basis is level 1 classification, which comprises financial instruments where fair value is determined by unadjusted quoted prices in active markets. 

Cash and cash equivalents of €1,554 million (2021: €1,741 million) are held in countries with restrictions on remittances but where the balances 

Cash and cash equivalents of €1,554 million (2021: €1,741 million) are held in countries with restrictions on remittances but where the balances 

could be used to repay subsidiaries’ third party liabilities. In addition, those balances could also be used to repay €932 million (2021: €879 

could be used to repay subsidiaries’ third party liabilities. In addition, those balances could also be used to repay €932 million (2021: €879 

million) of intercompany liabilities as at 31 March 2022.     

million) of intercompany liabilities as at 31 March 2022.     

2022 

2022 

€m 

€m 

2,220 

2,220 

5,276 

5,276 

7,496 

7,496 

(125) 

(125) 

7,371 

7,371 

2021 

2021 

€m 

€m 

2,705 

2,705 

3,116 

3,116 

5,821 

5,821 

(31) 

(31) 

5,790 

5,790 

18. Reconciliation of net cash flow from operating activities  

18. Reconciliation of net cash flow from operating activities  

20. Leases 

The Group leases assets from other parties (the Group is a lessee) and also leases assets to other parties (the 
Group is a lessor).  This note describes how the Group accounts for leases and provides details about its lease 
arrangements. 

Accounting policies 

As a lessee 
When the Group leases an asset, a ‘right-of-use asset’ is recognised for the leased item and a lease liability is recognised for any lease payments 
to be paid over the lease term at the lease commencement date. The right-of-use asset is initially measured at cost, being the present value of 
the lease payments paid or payable, plus any initial direct costs incurred in entering the lease and less any lease incentives received.  

Right-of-use assets are depreciated on a straight-line basis from the commencement date to the earlier of the end of the asset’s useful life or 
the end of the lease term. The lease term is the non-cancellable period of the lease plus any periods for which the Group is ‘reasonably certain’ 
to exercise any extension options (see below). The useful life of the asset is determined in a manner consistent to that for owned property, plant 
and equipment (as described in note 11 ‘Property, plant and equipment’). If right-of-use assets are considered to be impaired, the carrying value 
is reduced accordingly.  

Lease liabilities are initially measured at the value of the lease payments over the lease term that are not paid at the commencement date and 
are usually discounted using the incremental borrowing rates of the applicable Group entity (the rate implicit in the lease is used if it is readily 
determinable). Lease payments included in the lease liability include both fixed payments and in-substance fixed payments during the term of 
the lease.  

After initial recognition, the lease liability is recorded at amortised cost using the effective interest method. It is remeasured when there is a 
change in future lease payments arising from a change in an index or rate (e.g. an inflation related increase) or if the Group’s assessment of the 
lease term changes; any changes in the lease liability as a result of these changes also results in a corresponding change in the recorded right-
of-use asset.   

As a lessor 
Where the Group is a lessor, it determines at inception whether the lease is a finance or an operating lease. When a lease transfers substantially 
all the risks and rewards of ownership of the underlying asset then the lease is a finance lease; otherwise the lease is an operating lease.  

Where the Group is an intermediate lessor, the interests in the head lease and the sub-lease are accounted for separately and the lease 
classification of a sub-lease is determined by reference to the right-of-use asset arising from the head lease.  

Income from operating leases is recognised on a straight-line basis over the lease term. Income from finance leases is recognised at lease 
commencement with interest income recognised over the lease term.  

Lease income is recognised as revenue for transactions that are part of the Group’s ordinary activities (primarily leases of handsets or other 
equipment to customers, leases of wholesale access to the Group’s fibre and cable networks and leases of tower infrastructure assets). The 
Group uses IFRS 15 principles to allocate the consideration in contracts between any lease and non-lease components.  

The Group’s leasing activities as a lessee 

The Group leases buildings for its retail stores, offices and data centres, land on which to construct mobile base stations, space on mobile base 
stations to place active RAN equipment and network space (primarily rack space or duct space). In addition, the Group leases fibre and other 
fixed connectivity to provide internal connectivity for the Group’s operations and on a wholesale basis from other operators to provide fixed 
connectivity services to the Group’s customers.  

The Group’s general approach to determining lease term by class of asset is described in note 1 under critical accounting judgements and key 
sources of estimation uncertainty.  

Most of the Group’s leases include future price increases through fixed percentage increases, indexation to inflation measures on a periodic 
basis or rent review clauses. Other than fixed percentage increases the lease liability does not reflect the impact of these future increases unless 
the measurement date has passed. The Group’s leases contain no material variable payments clauses other than those related to the number of 
operators sharing space on third party mobile base stations. 

The Group sub-leases excess retail and office properties under both operating and finance leases; see disclosure on the Group’s leasing activities 
as a lessor below on page 179. 

  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Annual Report 2022

178 Vodafone Group Plc   
178 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

20. Leases (continued)  

Optional lease periods 
Where practicable the Group seeks to include extension or break options in leases to provide operational flexibility, therefore many of the 
Group’s lease contracts contain optional periods. The Group’s policy on assessing and reassessing whether it is reasonably certain that the 
optional period will be included in the lease term is described in note 1 ‘Basis of preparation’ under ‘critical accounting judgements and key 
sources of estimation uncertainty’.  

After initial recognition of a lease, the Group only reassesses the lease term when there is a significant event or a significant change in 
circumstances, which was not anticipated at the time of the previous assessment. Significant events or significant changes in circumstances 
could include merger and acquisition or similar activity, significant expenditure on the leased asset not anticipated in the previous assessment, 
or detailed management plans indicating a different conclusion on optional periods to the previous assessment. Where a significant event or 
significant change in circumstances does not occur, the lease term and therefore lease liability and right-of-use asset value, will decline over 
time.  

The Group’s cash outflow for leases in the year ended 31 March 2022 was €4,338 million (2021: €4,234 million) and, absent significant future 
changes in the volume of the Group’s activities or strategic changes to use more or fewer owned assets this level of cash outflow from leases 
would be expected to continue for future periods, subject to contractual price increases. The future cash outflows included within lease liabilities 
are shown in the maturity analysis below. The maturity analysis only includes the reasonably certain payments to be made; cash outflows in 
these future periods will likely exceed these amounts as payments will be made on optional periods not considered reasonably certain at 
present and on new leases entered into in future periods. 

The Group’s leases for customer connectivity are normally either under regulated access or network sharing or similar preferential access 
arrangements and as a result the Group normally has significant flexibility over the term it can lease such connections for; generally the notice 
period required to cancel the lease is less than the notice period included in the service contract with the end customer.  As a result, the Group 
does not have any significant cash exposure to optional periods on customer connectivity as the Group can cancel the lease when the service 
agreement ends. In some circumstances the Group is committed to minimum spend amounts for connectivity leases, which are included within 
reported lease liabilities.  

Sale and leaseback 
Sale and leaseback transactions entered into by the Group were not material, individually or in aggregate. 

Amounts recognised in the primary financial statements in relation to lessee transactions 

Right-of-use assets 
The carrying value of the Group’s right-of-use assets, depreciation charge for the year and additions during the year are disclosed in note 11 
‘Property, plant and equipment’. 

Lease liabilities 
The Group’s lease liabilities are disclosed in note 21 ‘Borrowings’. The maturity profile of the Group’s lease liabilities is as follows:    

Within one year 
In more than one year but less than two years 
In more than two years but less than three years 
In more than three years but less than four years 
In more than four years but less than five years 
In more than five years 

Effect of discounting 
Lease liability - as disclosed in note 21 ‘Borrowings’ 

2022 
€m 
3,130 
2,189 
1,759 
1,579 
1,387 
4,242 
14,286 
(1,747) 
12,539 

2021 
€m 
3,419 
2,142 
1,661 
1,457 
1,316 
4,696 
14,691 
(1,659) 
13,032 

At 31 March 2022 the Group has entered into lease contracts with payment obligations with an undiscounted value of €51 million (2021: €82 
million) that had not commenced at 31 March 2022.  

Interest expense on lease liabilities for the year is disclosed in note 5 ‘Investment income and financing costs’. 

The Group has no material liabilities under residual value guarantees and makes no material variable payments not included in the lease liability. 
The Group does not apply either the short term or low value expedient options in IFRS 16.     

  
 
 
 
 
Annual Report 2022

179 Vodafone Group Plc   
179 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

The Group’s leasing activities as a lessor 

The Group has a wide range of lessor activities with consumer and enterprise customers, other telecommunication companies and other 
companies. With consumer and enterprise customers, the Group generates lease income from the provision of handsets, routers and other 
communications equipment. The Group provides wholesale access to the Group’s fibre and cable networks and leases out space on the Group’s 
owned mobile base stations to other telecommunication companies. In addition, the Group sub-leases retail stores to franchise partners in 
certain markets and leases out surplus assets (e.g. vacant offices and retail stores) to other companies. 

Lessor transactions are classified as operating or finance leases based on whether the lease transfers substantially all of the risks and rewards 
incidental to ownership of the asset. Leases are individually assessed, but generally, the Group’s lessor transactions are classified as: 

-  Operating leases where the Group is lessor of space on owned mobile base stations, provides wholesale access to its fibre and cable 

networks or provides routers or similar equipment to fixed customers; and 

- 

Finance leases where the Group is sub-lessor of handsets or similar items in back-to-back arrangements or where surplus assets are sublet 
out for all or substantially all of the remaining head lease term. 

The Group’s income as a lessor in the year is as follows:  

Operating leases 
Lease revenue (note 2 ‘Revenue disaggregation and segmental analysis’) 
Income from leases not recognised as revenue 

2022 
€m 

758 
45 

2021 
€m 

559 
180 

The Group’s net investments in leases are disclosed in note 14 ‘Trade and other receivables’. The committed amounts to be received from the 
Group’s operating leases are as follows:  

31 March 2022 
Committed operating lease payments due to the Group 
as a lessor 

31 March 2021 
Committed operating lease payments due to the Group 
as a lessor 

Within one 
year 
€m 

   In one to two 
years 
€m 

In two to 
three years 
€m 

Maturity 
In three to four 
years 
€m 

In four to five 
years 
€m 

In more than 
five years 
€m 

Total 
€m 

513 

250 

161 

128 

114 

343 

1,509 

510 

261 

175 

134 

115 

395 

1,590 

The Group has no material lease income arising from variable lease payments.  

178 Vodafone Group Plc   

Annual Report 2022

178 

178 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

20. Leases (continued)  

20. Leases (continued)  

Optional lease periods 

Optional lease periods 

Where practicable the Group seeks to include extension or break options in leases to provide operational flexibility, therefore many of the 

Where practicable the Group seeks to include extension or break options in leases to provide operational flexibility, therefore many of the 

Group’s lease contracts contain optional periods. The Group’s policy on assessing and reassessing whether it is reasonably certain that the 

Group’s lease contracts contain optional periods. The Group’s policy on assessing and reassessing whether it is reasonably certain that the 

optional period will be included in the lease term is described in note 1 ‘Basis of preparation’ under ‘critical accounting judgements and key 

optional period will be included in the lease term is described in note 1 ‘Basis of preparation’ under ‘critical accounting judgements and key 

sources of estimation uncertainty’.  

sources of estimation uncertainty’.  

After initial recognition of a lease, the Group only reassesses the lease term when there is a significant event or a significant change in 

After initial recognition of a lease, the Group only reassesses the lease term when there is a significant event or a significant change in 

circumstances, which was not anticipated at the time of the previous assessment. Significant events or significant changes in circumstances 

circumstances, which was not anticipated at the time of the previous assessment. Significant events or significant changes in circumstances 

could include merger and acquisition or similar activity, significant expenditure on the leased asset not anticipated in the previous assessment, 

could include merger and acquisition or similar activity, significant expenditure on the leased asset not anticipated in the previous assessment, 

or detailed management plans indicating a different conclusion on optional periods to the previous assessment. Where a significant event or 

or detailed management plans indicating a different conclusion on optional periods to the previous assessment. Where a significant event or 

significant change in circumstances does not occur, the lease term and therefore lease liability and right-of-use asset value, will decline over 

significant change in circumstances does not occur, the lease term and therefore lease liability and right-of-use asset value, will decline over 

time.  

time.  

The Group’s cash outflow for leases in the year ended 31 March 2022 was €4,338 million (2021: €4,234 million) and, absent significant future 

The Group’s cash outflow for leases in the year ended 31 March 2022 was €4,338 million (2021: €4,234 million) and, absent significant future 

changes in the volume of the Group’s activities or strategic changes to use more or fewer owned assets this level of cash outflow from leases 

changes in the volume of the Group’s activities or strategic changes to use more or fewer owned assets this level of cash outflow from leases 

would be expected to continue for future periods, subject to contractual price increases. The future cash outflows included within lease liabilities 

would be expected to continue for future periods, subject to contractual price increases. The future cash outflows included within lease liabilities 

are shown in the maturity analysis below. The maturity analysis only includes the reasonably certain payments to be made; cash outflows in 

are shown in the maturity analysis below. The maturity analysis only includes the reasonably certain payments to be made; cash outflows in 

these future periods will likely exceed these amounts as payments will be made on optional periods not considered reasonably certain at 

these future periods will likely exceed these amounts as payments will be made on optional periods not considered reasonably certain at 

present and on new leases entered into in future periods. 

present and on new leases entered into in future periods. 

The Group’s leases for customer connectivity are normally either under regulated access or network sharing or similar preferential access 

The Group’s leases for customer connectivity are normally either under regulated access or network sharing or similar preferential access 

arrangements and as a result the Group normally has significant flexibility over the term it can lease such connections for; generally the notice 

arrangements and as a result the Group normally has significant flexibility over the term it can lease such connections for; generally the notice 

period required to cancel the lease is less than the notice period included in the service contract with the end customer.  As a result, the Group 

period required to cancel the lease is less than the notice period included in the service contract with the end customer.  As a result, the Group 

does not have any significant cash exposure to optional periods on customer connectivity as the Group can cancel the lease when the service 

does not have any significant cash exposure to optional periods on customer connectivity as the Group can cancel the lease when the service 

agreement ends. In some circumstances the Group is committed to minimum spend amounts for connectivity leases, which are included within 

agreement ends. In some circumstances the Group is committed to minimum spend amounts for connectivity leases, which are included within 

Sale and leaseback transactions entered into by the Group were not material, individually or in aggregate. 

Sale and leaseback transactions entered into by the Group were not material, individually or in aggregate. 

Amounts recognised in the primary financial statements in relation to lessee transactions 

Amounts recognised in the primary financial statements in relation to lessee transactions 

The carrying value of the Group’s right-of-use assets, depreciation charge for the year and additions during the year are disclosed in note 11 

The carrying value of the Group’s right-of-use assets, depreciation charge for the year and additions during the year are disclosed in note 11 

reported lease liabilities.  

reported lease liabilities.  

Sale and leaseback 

Sale and leaseback 

Right-of-use assets 

Right-of-use assets 

‘Property, plant and equipment’. 

‘Property, plant and equipment’. 

Lease liabilities 

Lease liabilities 

The Group’s lease liabilities are disclosed in note 21 ‘Borrowings’. The maturity profile of the Group’s lease liabilities is as follows:    

The Group’s lease liabilities are disclosed in note 21 ‘Borrowings’. The maturity profile of the Group’s lease liabilities is as follows:    

Within one year 

Within one year 

In more than one year but less than two years 

In more than one year but less than two years 

In more than two years but less than three years 

In more than two years but less than three years 

In more than three years but less than four years 

In more than three years but less than four years 

In more than four years but less than five years 

In more than four years but less than five years 

In more than five years 

In more than five years 

Effect of discounting 

Effect of discounting 

Lease liability - as disclosed in note 21 ‘Borrowings’ 

Lease liability - as disclosed in note 21 ‘Borrowings’ 

2022 

2022 

€m 

€m 

3,130 

3,130 

2,189 

2,189 

1,759 

1,759 

1,579 

1,579 

1,387 

1,387 

4,242 

4,242 

14,286 

14,286 

(1,747) 

(1,747) 

12,539 

12,539 

2021 

2021 

€m 

€m 

3,419 

3,419 

2,142 

2,142 

1,661 

1,661 

1,457 

1,457 

1,316 

1,316 

4,696 

4,696 

14,691 

14,691 

(1,659) 

(1,659) 

13,032 

13,032 

At 31 March 2022 the Group has entered into lease contracts with payment obligations with an undiscounted value of €51 million (2021: €82 

At 31 March 2022 the Group has entered into lease contracts with payment obligations with an undiscounted value of €51 million (2021: €82 

million) that had not commenced at 31 March 2022.  

million) that had not commenced at 31 March 2022.  

Interest expense on lease liabilities for the year is disclosed in note 5 ‘Investment income and financing costs’. 

Interest expense on lease liabilities for the year is disclosed in note 5 ‘Investment income and financing costs’. 

The Group has no material liabilities under residual value guarantees and makes no material variable payments not included in the lease liability. 

The Group has no material liabilities under residual value guarantees and makes no material variable payments not included in the lease liability. 

The Group does not apply either the short term or low value expedient options in IFRS 16.     

The Group does not apply either the short term or low value expedient options in IFRS 16.     

  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Annual Report 2022

180 Vodafone Group Plc   
180 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

21. Borrowings 

The Group’s sources of borrowing for funding and liquidity purposes come from a range of committed bank 
facilities and through short-term and long-term issuances in the capital markets including bond and 
commercial paper issues and bank loans. Liabilities arising from the Group’s lease arrangements are also 
reported in borrowings; see note 20 ‘Leases’. We manage the basis on which we incur interest on debt 
between fixed interest rates and floating interest rates depending on market conditions using interest rate 
derivatives. The Group enters into foreign exchange contracts to mitigate the impact of exchange rate 
movements on certain monetary items. 

Accounting policies 
Interest-bearing loans and overdrafts are initially measured at fair value (which is equal to cost at inception), and are subsequently measured at 
amortised cost, using the effective interest rate method. Where they are identified as a hedged item in a designated fair value hedge 
relationship, fair value adjustments are recognised in accordance with our policy (see note 22 ‘Capital and financial risk management’). Any 
difference between the proceeds net of transaction costs and the amount due on settlement or redemption of borrowings is recognised over 
the term of the borrowing. Where bonds issued with certain conversion rights are identified as compound instruments they are initially 
measured at fair value with the nominal amounts recognised as a component in equity and the fair value of future coupons included in 
borrowings. These are subsequently measured at amortised cost using the effective interest rate method. 

Borrowings 

Non-current borrowings 

Bonds 
Bank loans 
Lease liabilities (note 20) 
Bank borrowings secured against Indian assets 
Other borrowings1 

Current borrowings 

Bonds 
Bank loans 
Lease liabilities (note 20) 
Collateral liabilities 
Bank borrowings secured against Indian assets 
Other borrowings1 

Borrowings 

2022  
€m  

2021  
€m  

46,156 
629 
9,810 
– 
1,536 
58,131 

1,875 
688 
2,729 
2,914 
1,382 
2,373 
11,961 
70,092 

44,634 
761 
9,909 
385 
3,583 
59,272 

2,251 
658 
3,123 
962 
862 
632 
8,488 
67,760 

Note: 
1 

Includes €1,273 million (2021: €3,312 million) and €2,165 million (2021: €381 million) of licence and spectrum fees payable in non-current and current borrowings respectively. 

The fair value of the Group’s financial liabilities held at amortised cost approximate to fair value with the exception of long-term bonds with a 
carrying value of €46,156 million (2021: €44,634 million) which have a fair value of €46,348 million (2021: €48,630 million). Fair value is based 
on level 1 of the fair value hierarchy using quoted market prices. 

The Group’s borrowings also include €1,382 million (2021: €1,247 million) of bank borrowings that are secured against the Group’s 
shareholdings in Indus Towers and Vodafone Idea (see note 12 ‘Investments in Associates and Joint Ventures’ for further details of these assets) 
and will be repaid through the realisation of proceeds from those assets. In accordance with the terms of the loan arrangement, the Group 
intends to dispose of its shareholding in Indus Towers in order to repay the borrowing. 

The Group’s borrowings include certain bonds which have been designated in hedge relationships, which are carried at €1,316 million higher 
(2021: €1,390 million) than their euro equivalent redemption value. In addition, where bonds are issued in currencies other than euros, the 
Group has entered into foreign currency swaps to fix the euro cash outflows on redemption. The impact of these swaps is not reflected in 
borrowings and would decrease the euro equivalent redemption value of the bonds by €1,456 million (2021: €127 million). 

Commercial paper programmes  
We currently have US and euro commercial paper programmes of US$15 billion (€13.5 billion) and €10 billion respectively which are available 
to be used to meet short-term liquidity requirements. At 31 March 2022 both programmes remained undrawn.  

The commercial paper facilities were supported by US$4.0 billion (€3.6 billion) and €4.0 billion of syndicated committed bank facilities. No 
amounts had been drawn under these facilities.

  
 
 
  
  
 
 
  
 
 
  
Annual Report 2022

181 Vodafone Group Plc   
181 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

Bonds 
We have a €30 billion euro medium-term note programme and a US shelf programme which are used to meet medium to long-term funding 
requirements. At 31 March 2022 the total amounts in issue under these programmes split by currency were US$25.3 billion, €16.2 billion, £3 
billion, AUD$1.2 billion, HKD$2.1 billion, NOK2.2 billion, CHF0.7 billion and JPY10 billion.  

Vantage Towers A.G. has a €5 billion debt issuance programme to meet its medium to long-term funding requirements. As at 31 March 2022, 
Vantage Towers A.G. had bonds outstanding with a nominal value of €2.2 billion. 

At 31 March 2022 the Group had bonds outstanding with a nominal value equivalent to €46.7 billion. During the year ended 31 March 2022, 
bonds with a nominal value of US$2.5 billion were issued utilising the US Shelf programme and bonds with a nominal value of €2.1 billion 
matured. 

Bonds mature between 2022 and 2059 (2021: 2021 and 2059) and have interest rates between 0% and 7.875% (2021: 0% and 7.875%). 

Mandatory convertible bonds 
On 12 March 2019 the Group issued £3.4 billion of subordinated mandatory convertible bonds (‘MCBs’) split into two equal tranches of £1.7 
billion with coupons of 1.2% and 1.5% respectively. The first tranche matured on 12 March 2021 at a conversion price of £1.2055 per share and 
the second tranche matured on 12 March 2022 at a conversion price of £1.1326 per share. These were recognised as compound instruments 
with nominal values of £3.4 billion (€3.8 billion) recognised as a component of shareholders’ funds in equity and the fair value of future coupons 
£0.1 billion (€0.1 billion) recognised as a financial liability in borrowings. The Group’s strategy was to hedge the equity risk associated with the 
MCB issuance to any future movement in its share price by an option strategy designed to hedge the economic impact of share price 
movements. In instances where the Group decides to buy back ordinary shares to mitigate dilution resulting from the conversion, the hedging 
strategy provides a hedge for the repurchase price. 

Treasury shares 
The Group held a maximum of 1,911,661,729 (2021: 2,043,732,147) of its own shares during the year which represented 6.6% (2021: 7.1%) of 
issued share capital at that time.

180 Vodafone Group Plc   

Annual Report 2022

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

180 

180 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

21. Borrowings 

21. Borrowings 

The Group’s sources of borrowing for funding and liquidity purposes come from a range of committed bank 

The Group’s sources of borrowing for funding and liquidity purposes come from a range of committed bank 

facilities and through short-term and long-term issuances in the capital markets including bond and 

facilities and through short-term and long-term issuances in the capital markets including bond and 

commercial paper issues and bank loans. Liabilities arising from the Group’s lease arrangements are also 

commercial paper issues and bank loans. Liabilities arising from the Group’s lease arrangements are also 

reported in borrowings; see note 20 ‘Leases’. We manage the basis on which we incur interest on debt 

reported in borrowings; see note 20 ‘Leases’. We manage the basis on which we incur interest on debt 

between fixed interest rates and floating interest rates depending on market conditions using interest rate 

between fixed interest rates and floating interest rates depending on market conditions using interest rate 

derivatives. The Group enters into foreign exchange contracts to mitigate the impact of exchange rate 

derivatives. The Group enters into foreign exchange contracts to mitigate the impact of exchange rate 

movements on certain monetary items. 

movements on certain monetary items. 

Accounting policies 

Accounting policies 

Interest-bearing loans and overdrafts are initially measured at fair value (which is equal to cost at inception), and are subsequently measured at 

Interest-bearing loans and overdrafts are initially measured at fair value (which is equal to cost at inception), and are subsequently measured at 

amortised cost, using the effective interest rate method. Where they are identified as a hedged item in a designated fair value hedge 

amortised cost, using the effective interest rate method. Where they are identified as a hedged item in a designated fair value hedge 

relationship, fair value adjustments are recognised in accordance with our policy (see note 22 ‘Capital and financial risk management’). Any 

relationship, fair value adjustments are recognised in accordance with our policy (see note 22 ‘Capital and financial risk management’). Any 

difference between the proceeds net of transaction costs and the amount due on settlement or redemption of borrowings is recognised over 

difference between the proceeds net of transaction costs and the amount due on settlement or redemption of borrowings is recognised over 

the term of the borrowing. Where bonds issued with certain conversion rights are identified as compound instruments they are initially 

the term of the borrowing. Where bonds issued with certain conversion rights are identified as compound instruments they are initially 

measured at fair value with the nominal amounts recognised as a component in equity and the fair value of future coupons included in 

measured at fair value with the nominal amounts recognised as a component in equity and the fair value of future coupons included in 

borrowings. These are subsequently measured at amortised cost using the effective interest rate method. 

borrowings. These are subsequently measured at amortised cost using the effective interest rate method. 

Lease liabilities (note 20) 

Lease liabilities (note 20) 

Bank borrowings secured against Indian assets 

Bank borrowings secured against Indian assets 

Other borrowings1 

Other borrowings1 

Borrowings 

Borrowings 

Non-current borrowings 

Non-current borrowings 

Bonds 

Bonds 

Bank loans 

Bank loans 

Current borrowings 

Current borrowings 

Bonds 

Bonds 

Bank loans 

Bank loans 

Lease liabilities (note 20) 

Lease liabilities (note 20) 

Collateral liabilities 

Collateral liabilities 

Borrowings 

Borrowings 

Note: 

Note: 

Bank borrowings secured against Indian assets 

Bank borrowings secured against Indian assets 

Other borrowings1 

Other borrowings1 

2022  

2022  

€m  

€m  

2021  

2021  

€m  

€m  

46,156 

46,156 

629 

629 

9,810 

9,810 

– 

– 

1,536 

1,536 

58,131 

58,131 

1,875 

1,875 

688 

688 

2,729 

2,729 

2,914 

2,914 

1,382 

1,382 

2,373 

2,373 

44,634 

44,634 

761 

761 

9,909 

9,909 

385 

385 

3,583 

3,583 

59,272 

59,272 

2,251 

2,251 

658 

658 

3,123 

3,123 

962 

962 

862 

862 

632 

632 

11,961 

11,961 

70,092 

70,092 

8,488 

8,488 

67,760 

67,760 

1 

1 

Includes €1,273 million (2021: €3,312 million) and €2,165 million (2021: €381 million) of licence and spectrum fees payable in non-current and current borrowings respectively. 

Includes €1,273 million (2021: €3,312 million) and €2,165 million (2021: €381 million) of licence and spectrum fees payable in non-current and current borrowings respectively. 

The fair value of the Group’s financial liabilities held at amortised cost approximate to fair value with the exception of long-term bonds with a 

The fair value of the Group’s financial liabilities held at amortised cost approximate to fair value with the exception of long-term bonds with a 

carrying value of €46,156 million (2021: €44,634 million) which have a fair value of €46,348 million (2021: €48,630 million). Fair value is based 

carrying value of €46,156 million (2021: €44,634 million) which have a fair value of €46,348 million (2021: €48,630 million). Fair value is based 

on level 1 of the fair value hierarchy using quoted market prices. 

on level 1 of the fair value hierarchy using quoted market prices. 

The Group’s borrowings also include €1,382 million (2021: €1,247 million) of bank borrowings that are secured against the Group’s 

The Group’s borrowings also include €1,382 million (2021: €1,247 million) of bank borrowings that are secured against the Group’s 

shareholdings in Indus Towers and Vodafone Idea (see note 12 ‘Investments in Associates and Joint Ventures’ for further details of these assets) 

shareholdings in Indus Towers and Vodafone Idea (see note 12 ‘Investments in Associates and Joint Ventures’ for further details of these assets) 

and will be repaid through the realisation of proceeds from those assets. In accordance with the terms of the loan arrangement, the Group 

and will be repaid through the realisation of proceeds from those assets. In accordance with the terms of the loan arrangement, the Group 

intends to dispose of its shareholding in Indus Towers in order to repay the borrowing. 

intends to dispose of its shareholding in Indus Towers in order to repay the borrowing. 

The Group’s borrowings include certain bonds which have been designated in hedge relationships, which are carried at €1,316 million higher 

The Group’s borrowings include certain bonds which have been designated in hedge relationships, which are carried at €1,316 million higher 

(2021: €1,390 million) than their euro equivalent redemption value. In addition, where bonds are issued in currencies other than euros, the 

(2021: €1,390 million) than their euro equivalent redemption value. In addition, where bonds are issued in currencies other than euros, the 

Group has entered into foreign currency swaps to fix the euro cash outflows on redemption. The impact of these swaps is not reflected in 

Group has entered into foreign currency swaps to fix the euro cash outflows on redemption. The impact of these swaps is not reflected in 

borrowings and would decrease the euro equivalent redemption value of the bonds by €1,456 million (2021: €127 million). 

borrowings and would decrease the euro equivalent redemption value of the bonds by €1,456 million (2021: €127 million). 

Commercial paper programmes  

Commercial paper programmes  

We currently have US and euro commercial paper programmes of US$15 billion (€13.5 billion) and €10 billion respectively which are available 

We currently have US and euro commercial paper programmes of US$15 billion (€13.5 billion) and €10 billion respectively which are available 

to be used to meet short-term liquidity requirements. At 31 March 2022 both programmes remained undrawn.  

to be used to meet short-term liquidity requirements. At 31 March 2022 both programmes remained undrawn.  

The commercial paper facilities were supported by US$4.0 billion (€3.6 billion) and €4.0 billion of syndicated committed bank facilities. No 

The commercial paper facilities were supported by US$4.0 billion (€3.6 billion) and €4.0 billion of syndicated committed bank facilities. No 

amounts had been drawn under these facilities.

amounts had been drawn under these facilities.

  
 
 
  
  
 
 
  
 
 
  
 
 
  
  
 
 
  
  
 
 
  
 
 
  
Annual Report 2022

182 Vodafone Group Plc   
182 
Notes to the consolidated financial statements (continued)

Strategic report

Vodafone Group Plc    
Annual Report 2022 
2020  

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management 

This note details the treasury management and financial risk management objectives and policies, as well 
as the exposure and sensitivity of the Group to credit, liquidity, interest and foreign exchange risk, and the 
policies in place to monitor and manage these risks.  

Accounting policies 
Financial instruments 
Financial assets and financial liabilities, in respect of financial instruments, are recognised on the Group’s consolidated statement of financial 
position when the Group becomes a party to the contractual provisions of the instrument. 

Financial liabilities and equity instruments 
Financial liabilities and equity instruments issued by the Group are classified according to the substance of the contractual arrangements 
entered into and the definitions of a financial liability and an equity instrument. An equity instrument is any contract that provides a residual 
interest in the assets of the Group after deducting all of its liabilities and includes no obligation to deliver cash or other financial assets. The 
accounting policies adopted for specific financial liabilities and equity instruments are set out below. 

Financial liabilities under put option arrangements 
The Group has an obligation to pay a fixed rate of return to minority equity shareholders in the Group’s subsidiary Kabel Deutschland AG, under 
the terms of a court-imposed domination and profit and loss transfer agreement. This agreement also provides the minority shareholders the 
option to put their shareholding to Vodafone at a fixed price per share. The obligation to purchase the shares has been recognised as a financial 
liability and no non-controlling interests are recognised in respect of minority shareholders. Interest costs are accrued at the agreed rate of 
return and recognised in financing costs. 

Derivative financial instruments and hedge accounting 
The Group’s activities expose it to the financial risks of changes in foreign exchange rates and interest rates which it manages using derivative 
financial instruments. The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which provide 
written principles on the use of financial derivatives consistent with the Group’s risk management strategy. The Group does not use derivative 
financial instruments for speculative purposes. 

The Group designates certain derivatives as: 

−  hedges of the change in fair value of recognised assets and liabilities (‘fair value hedges’); 

−  hedges of highly probable forecast transactions or hedges of foreign currency or interest rate risks of firm commitments (‘cash flow hedges’); or 

−  hedges of net investments in foreign operations. 

Derivative financial instruments are initially measured at fair value on the contract date and are subsequently re-measured to fair value at each 
reporting date. Changes in values of all derivatives of a financing nature are included within investment income and financing costs in the 
income statement unless designated in an effective cash flow hedge relationship or a hedge of a net investment in foreign operations when the 
effective portion of changes in value are deferred to other comprehensive income. Hedge effectiveness is determined at the inception of the 
hedge relationship, and through periodic prospective effectiveness assessments to ensure that an economic relationship exists between the 
hedged item and hedging instrument. For fair value hedges, the carrying value of the hedged item is also adjusted for changes in fair value for 
the hedged risk, with gains and losses recognised in the income statement for the period. 

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, exercised or no longer qualifies for hedge 
accounting. When hedge accounting is discontinued, any gain or loss recognised in other comprehensive income at that time remains in equity 
and is recognised in the income statement when the hedged transaction is ultimately recognised in the income statement. 

For cash flow hedges, when the hedged item is recognised in the income statement, amounts previously recognised in other comprehensive 
income and accumulated in equity for the hedging instrument are reclassified to the income statement. However, when the hedged transaction 
results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other comprehensive 
income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-financial asset or 
non
financial liability. If a forecast transaction is no longer expected to occur, the gain or loss accumulated in equity is recognised immediately 
in the income statement. 

(cid:486)

For net investment hedges, gains and losses accumulated in other comprehensive income are included in the income statement when the 
foreign operation is disposed of.

  
 
182 Vodafone Group Plc   

Annual Report 2022

182 

182 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management 

22. Capital and financial risk management 

This note details the treasury management and financial risk management objectives and policies, as well 

This note details the treasury management and financial risk management objectives and policies, as well 

as the exposure and sensitivity of the Group to credit, liquidity, interest and foreign exchange risk, and the 

as the exposure and sensitivity of the Group to credit, liquidity, interest and foreign exchange risk, and the 

policies in place to monitor and manage these risks.  

policies in place to monitor and manage these risks.  

Accounting policies 

Accounting policies 

Financial instruments 

Financial instruments 

Financial assets and financial liabilities, in respect of financial instruments, are recognised on the Group’s consolidated statement of financial 

Financial assets and financial liabilities, in respect of financial instruments, are recognised on the Group’s consolidated statement of financial 

position when the Group becomes a party to the contractual provisions of the instrument. 

position when the Group becomes a party to the contractual provisions of the instrument. 

Financial liabilities and equity instruments 

Financial liabilities and equity instruments 

Financial liabilities and equity instruments issued by the Group are classified according to the substance of the contractual arrangements 

Financial liabilities and equity instruments issued by the Group are classified according to the substance of the contractual arrangements 

entered into and the definitions of a financial liability and an equity instrument. An equity instrument is any contract that provides a residual 

entered into and the definitions of a financial liability and an equity instrument. An equity instrument is any contract that provides a residual 

interest in the assets of the Group after deducting all of its liabilities and includes no obligation to deliver cash or other financial assets. The 

interest in the assets of the Group after deducting all of its liabilities and includes no obligation to deliver cash or other financial assets. The 

accounting policies adopted for specific financial liabilities and equity instruments are set out below. 

accounting policies adopted for specific financial liabilities and equity instruments are set out below. 

Financial liabilities under put option arrangements 

Financial liabilities under put option arrangements 

The Group has an obligation to pay a fixed rate of return to minority equity shareholders in the Group’s subsidiary Kabel Deutschland AG, under 

The Group has an obligation to pay a fixed rate of return to minority equity shareholders in the Group’s subsidiary Kabel Deutschland AG, under 

the terms of a court-imposed domination and profit and loss transfer agreement. This agreement also provides the minority shareholders the 

the terms of a court-imposed domination and profit and loss transfer agreement. This agreement also provides the minority shareholders the 

option to put their shareholding to Vodafone at a fixed price per share. The obligation to purchase the shares has been recognised as a financial 

option to put their shareholding to Vodafone at a fixed price per share. The obligation to purchase the shares has been recognised as a financial 

liability and no non-controlling interests are recognised in respect of minority shareholders. Interest costs are accrued at the agreed rate of 

liability and no non-controlling interests are recognised in respect of minority shareholders. Interest costs are accrued at the agreed rate of 

return and recognised in financing costs. 

return and recognised in financing costs. 

Derivative financial instruments and hedge accounting 

Derivative financial instruments and hedge accounting 

financial instruments for speculative purposes. 

financial instruments for speculative purposes. 

The Group designates certain derivatives as: 

The Group designates certain derivatives as: 

The Group’s activities expose it to the financial risks of changes in foreign exchange rates and interest rates which it manages using derivative 

The Group’s activities expose it to the financial risks of changes in foreign exchange rates and interest rates which it manages using derivative 

financial instruments. The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which provide 

financial instruments. The use of financial derivatives is governed by the Group’s policies approved by the Board of Directors, which provide 

written principles on the use of financial derivatives consistent with the Group’s risk management strategy. The Group does not use derivative 

written principles on the use of financial derivatives consistent with the Group’s risk management strategy. The Group does not use derivative 

−  hedges of the change in fair value of recognised assets and liabilities (‘fair value hedges’); 

−  hedges of the change in fair value of recognised assets and liabilities (‘fair value hedges’); 

−  hedges of highly probable forecast transactions or hedges of foreign currency or interest rate risks of firm commitments (‘cash flow hedges’); or 

−  hedges of highly probable forecast transactions or hedges of foreign currency or interest rate risks of firm commitments (‘cash flow hedges’); or 

−  hedges of net investments in foreign operations. 

−  hedges of net investments in foreign operations. 

Derivative financial instruments are initially measured at fair value on the contract date and are subsequently re-measured to fair value at each 

Derivative financial instruments are initially measured at fair value on the contract date and are subsequently re-measured to fair value at each 

reporting date. Changes in values of all derivatives of a financing nature are included within investment income and financing costs in the 

reporting date. Changes in values of all derivatives of a financing nature are included within investment income and financing costs in the 

income statement unless designated in an effective cash flow hedge relationship or a hedge of a net investment in foreign operations when the 

income statement unless designated in an effective cash flow hedge relationship or a hedge of a net investment in foreign operations when the 

effective portion of changes in value are deferred to other comprehensive income. Hedge effectiveness is determined at the inception of the 

effective portion of changes in value are deferred to other comprehensive income. Hedge effectiveness is determined at the inception of the 

hedge relationship, and through periodic prospective effectiveness assessments to ensure that an economic relationship exists between the 

hedge relationship, and through periodic prospective effectiveness assessments to ensure that an economic relationship exists between the 

hedged item and hedging instrument. For fair value hedges, the carrying value of the hedged item is also adjusted for changes in fair value for 

hedged item and hedging instrument. For fair value hedges, the carrying value of the hedged item is also adjusted for changes in fair value for 

the hedged risk, with gains and losses recognised in the income statement for the period. 

the hedged risk, with gains and losses recognised in the income statement for the period. 

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, exercised or no longer qualifies for hedge 

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, exercised or no longer qualifies for hedge 

accounting. When hedge accounting is discontinued, any gain or loss recognised in other comprehensive income at that time remains in equity 

accounting. When hedge accounting is discontinued, any gain or loss recognised in other comprehensive income at that time remains in equity 

and is recognised in the income statement when the hedged transaction is ultimately recognised in the income statement. 

and is recognised in the income statement when the hedged transaction is ultimately recognised in the income statement. 

For cash flow hedges, when the hedged item is recognised in the income statement, amounts previously recognised in other comprehensive 

For cash flow hedges, when the hedged item is recognised in the income statement, amounts previously recognised in other comprehensive 

income and accumulated in equity for the hedging instrument are reclassified to the income statement. However, when the hedged transaction 

income and accumulated in equity for the hedging instrument are reclassified to the income statement. However, when the hedged transaction 

results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other comprehensive 

results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other comprehensive 

income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-financial asset or 

income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-financial asset or 

non

non

financial liability. If a forecast transaction is no longer expected to occur, the gain or loss accumulated in equity is recognised immediately 

financial liability. If a forecast transaction is no longer expected to occur, the gain or loss accumulated in equity is recognised immediately 

in the income statement. 

in the income statement. 

(cid:486)

(cid:486)

foreign operation is disposed of.

foreign operation is disposed of.

For net investment hedges, gains and losses accumulated in other comprehensive income are included in the income statement when the 

For net investment hedges, gains and losses accumulated in other comprehensive income are included in the income statement when the 

Annual Report 2022

183 Vodafone Group Plc   
183 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

2022 
€m 
70,092 
(7,496) 
(4,626) 
1,672 
(4,795) 
(698) 
494 
56,977 
111,620 

2021 
€m 
67,760 
(5,821) 
(3,151) 
4,010 
(4,007) 
(3,107) 
492 
57,816 
113,992 

Capital management 
The following table summarises the capital of the Group at 31 March: 

Borrowings (note 21) 
Cash and cash equivalents (note 19) 
Derivative financial instruments included in trade and other receivables (note 14) 
Derivative financial instruments included in trade and other payables (note 15) 
Short-term investments (note 13) 
Collateral assets (note 13) 
Financial liabilities under put option arrangements 
Equity 
Capital 

The Group’s policy is to borrow centrally using a mixture of long-term and short-term capital market issues and borrowing facilities to meet 
anticipated funding requirements. These borrowings, together with cash generated from operations, are loaned internally or contributed as 
equity to certain subsidiaries.  

Dividends from associates and to non-controlling shareholders 
Dividends from our associates are generally paid at the discretion of the Board of Directors or shareholders of the individual operating and 
holding companies, and we have no rights to receive dividends except where specified within certain of the Group’s shareholders’ agreements. 
Similarly, other than ongoing dividend obligations to the Kabel Deutschland A.G. minority shareholders, should they continue to hold their 
minority stake, we do not have existing obligations under shareholders’ agreements to pay dividends to non-controlling interest partners of our 
subsidiaries or joint ventures. The amount of dividends received and paid in the year are disclosed in the consolidated statement of cash flows. 

Potential cash outflows from option agreements and similar arrangements 
Put options issued as part of the hedging strategy for the MCBs permit the holders to exercise against the Group at maturity of the option if 
there is a decrease in our share price. Under the terms of the options, settlement must be made in cash which will equate to the reduced value 
of shares from the initial conversion price, adjusted for dividends declared, on 1,452 million (2021: 2,494 million) shares as at 31 March 2022. 

Sale of trade receivables  
During the year, the Group sold certain trade receivables to a number of financial institutions. Whilst there are no repurchase obligations in 
respect of these receivables, the Group provided credit guarantees which would only become payable if default rates were significantly higher 
than historical rates. The credit guarantee is not considered substantive and substantially all risks and rewards associated with the receivables 
passed to the purchaser at the date of sale, therefore the receivables were derecognised. The maximum payable under the guarantees at 31 
March 2022 was €1,341 million (2021: €1,503 million). No provision has been made in respect of these guarantees as the likelihood of a cash 
outflow has been assessed as remote. 

Supplier financing arrangements 
The Group offers suppliers the opportunity to use supply chain financing (‘SCF’). SCF allows suppliers that decide to use it to receive funding 
earlier than the invoice due date. At 31 March 2022, the financial institutions that run the SCF programmes had purchased €2.4 billion (2021: 
€2.3 billion) of outstanding supplier invoices, principally from larger suppliers. The Group does not provide any financial guarantees to the 
financial institutions under this programme and continues to cash settle supplier payables in accordance with their contractual terms. As such, 
the programme does not change the Group’s net debt, trade payable balances or cash flows. 

The Group evaluates supplier arrangements against a number of indicators to assess if the payable continues to hold the characteristics of a 
trade payable or should be classified as borrowings; these indicators include whether the payment terms exceed the shorter of customary 
payment terms in the industry or 180 days. At 31 March 2022, none of the payables subject to supplier financing arrangements met the criteria 
to be reclassified as borrowings. 

Financial risk management 
The Group’s treasury function centrally manages the Group’s funding requirement, net foreign exchange exposure, interest rate management 
exposures and counterparty risk arising from investments and derivatives. Treasury operations are conducted within a framework of policies and 
guidelines authorised and reviewed by the Board, most recently in May 2021. A treasury risk committee comprising of the Group’s Chief 
Financial Officer, Group General Counsel and Company Secretary, Group Financial Controller, Group Corporate Finance Director, Group Treasury 
Director and Group Director of Financial Controlling and Operations meets three times a year to review treasury activities and its members 
receive management information relating to treasury activities on a quarterly basis. The Group’s accounting function, which does not report to 
the Group Treasury Director, provides regular update reports of treasury activity to the Board. The Group’s Internal Auditor reviews the internal 
control environment regularly. 

No bonds issued by the Group or the Revolving Credit Facilities are subject to financial covenant ratios. Approximately €38 billion (2021: €37 
billion) of issued bonds have a change of control clause. The Group uses a number of derivative instruments for currency and interest rate risk 
management purposes only that are transacted by specialist treasury personnel. The Group mitigates banking sector credit risk by the use of 
collateral support agreements. 

  
 
 
 
  
  
  
 
  
 
Annual Report 2022

184 Vodafone Group Plc   
184 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

The Group’s financial risk management policies seek to reduce the Group’s exposure to any future disruption to financial markets, including any 
future impacts from COVID or other macro economic events. 

The Group has combined cash and cash equivalent and short-term investments of €12.3 billion, providing significant headroom over short-term 
liquidity requirements. Additionally the Group maintains undrawn revolving credit facilities of €7.6 billion euro equivalent. As at 31 March 2022 
and after hedging, substantially all the Group’s borrowings are held on a fixed interest basis, mitigating exposure to interest rate risk. The Group 
has no significant currency exposures other than positions in economic hedging relationships. The Group’s credit risk under financing activities is 
spread across a portfolio of highly rated institutions to reduce counterparty exposures and derivative balances are substantially all collateralised. 
The Group’s operating activities result in customer credit risk, for which provisions for expected credit losses are recognised.  

Credit risk 
Credit risk is the risk that a counterparty will not meet its obligations under a financial asset leading to a financial loss for the Group. The Group is 
exposed to credit risk from its operating activities and from its financing activities, the Group considers its maximum exposure to credit risk at 31 
March to be: 

Cash at bank and in hand (note 19) 
Money market funds (note 19) 
Managed investment funds (note 13) 
Current bonds and debt securities (note 13) 
Non-current debt securities (note 13) 
Collateral assets (note 13) 
Other investments (note 13) 
Derivative financial instruments (note 14) 
Trade receivables (note 14)1 
Contract assets and other receivables (note 14) 
Performance bonds and other guarantees (note 29) 

2022 
€m 
2,220 
5,276 
3,349 
1,446 
930 
698 
2,438 
4,626 
6,083 
4,457 
2,866 
34,389 

2021 
€m 
2,705 
3,116 
2,954 
1,053 
797 
3,107 
2,045 
3,151 
5,924 
4,531 
2,728 
32,111 

Note: 
1 

Includes amounts guaranteed under sales of trade receivables €1,341 million (2021: €1,503 million) 

Expected credit loss 
The Group has financial assets classified and measured at amortised cost and fair value through other comprehensive income that are subject 
to the expected credit loss model requirements of IFRS 9. Cash at bank and in hand and certain other investments are both classified and 
measured at amortised cost and subject to impairment requirements. However, the identified expected credit loss is considered to be 
immaterial.  

Information about expected credit losses for trade receivables and contract assets can be found under ‘operating activities’ on page 185. 

Financing activities 
The Group invests in government securities on the basis they generate a fixed rate of return and are amongst the most creditworthy of 
investments available. 

Investments are made in accordance with established internal treasury policies which dictate the scaled maximum exposure permissible in 
relation to an investment’s long-term credit rating. The Group invests in AAA unsecured money market mutual funds, where the investment is 
limited to 10% of each fund; A to AAA government securities, both directly and through money market mutual funds; and has two managed 
investment funds that hold securities with an average credit quality of AA. 

In respect of financial instruments used by the Group’s treasury function, the aggregate credit risk the Group may have with one counterparty is 
limited by reference to the long-term credit ratings assigned for that counterparty by Moody’s, Fitch Ratings and Standard & Poor’s. 
Furthermore, collateral support agreements reduce the Group’s exposure to counterparties who must post cash collateral when there is value 
due to the Group under outstanding derivative contracts that exceeds a contractually agreed threshold amount. When value is due to the 
counterparty the Group is required to post collateral on identical terms. Such cash collateral is adjusted daily as necessary. 

  
 
  
  
  
184 Vodafone Group Plc   

Annual Report 2022

184 

184 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

22. Capital and financial risk management (continued)  

The Group’s financial risk management policies seek to reduce the Group’s exposure to any future disruption to financial markets, including any 

The Group’s financial risk management policies seek to reduce the Group’s exposure to any future disruption to financial markets, including any 

future impacts from COVID or other macro economic events. 

future impacts from COVID or other macro economic events. 

The Group has combined cash and cash equivalent and short-term investments of €12.3 billion, providing significant headroom over short-term 

The Group has combined cash and cash equivalent and short-term investments of €12.3 billion, providing significant headroom over short-term 

liquidity requirements. Additionally the Group maintains undrawn revolving credit facilities of €7.6 billion euro equivalent. As at 31 March 2022 

liquidity requirements. Additionally the Group maintains undrawn revolving credit facilities of €7.6 billion euro equivalent. As at 31 March 2022 

and after hedging, substantially all the Group’s borrowings are held on a fixed interest basis, mitigating exposure to interest rate risk. The Group 

and after hedging, substantially all the Group’s borrowings are held on a fixed interest basis, mitigating exposure to interest rate risk. The Group 

has no significant currency exposures other than positions in economic hedging relationships. The Group’s credit risk under financing activities is 

has no significant currency exposures other than positions in economic hedging relationships. The Group’s credit risk under financing activities is 

spread across a portfolio of highly rated institutions to reduce counterparty exposures and derivative balances are substantially all collateralised. 

spread across a portfolio of highly rated institutions to reduce counterparty exposures and derivative balances are substantially all collateralised. 

The Group’s operating activities result in customer credit risk, for which provisions for expected credit losses are recognised.  

The Group’s operating activities result in customer credit risk, for which provisions for expected credit losses are recognised.  

Credit risk 

Credit risk 

March to be: 

March to be: 

Credit risk is the risk that a counterparty will not meet its obligations under a financial asset leading to a financial loss for the Group. The Group is 

Credit risk is the risk that a counterparty will not meet its obligations under a financial asset leading to a financial loss for the Group. The Group is 

exposed to credit risk from its operating activities and from its financing activities, the Group considers its maximum exposure to credit risk at 31 

exposed to credit risk from its operating activities and from its financing activities, the Group considers its maximum exposure to credit risk at 31 

Cash at bank and in hand (note 19) 

Cash at bank and in hand (note 19) 

Money market funds (note 19) 

Money market funds (note 19) 

Managed investment funds (note 13) 

Managed investment funds (note 13) 

Current bonds and debt securities (note 13) 

Current bonds and debt securities (note 13) 

Non-current debt securities (note 13) 

Non-current debt securities (note 13) 

Collateral assets (note 13) 

Collateral assets (note 13) 

Other investments (note 13) 

Other investments (note 13) 

Derivative financial instruments (note 14) 

Derivative financial instruments (note 14) 

Trade receivables (note 14)1 

Trade receivables (note 14)1 

Contract assets and other receivables (note 14) 

Contract assets and other receivables (note 14) 

Performance bonds and other guarantees (note 29) 

Performance bonds and other guarantees (note 29) 

2022 

2022 

€m 

€m 

2021 

2021 

€m 

€m 

2,220 

2,220 

5,276 

5,276 

3,349 

3,349 

1,446 

1,446 

930 

930 

698 

698 

2,438 

2,438 

4,626 

4,626 

6,083 

6,083 

4,457 

4,457 

2,866 

2,866 

2,705 

2,705 

3,116 

3,116 

2,954 

2,954 

1,053 

1,053 

797 

797 

3,107 

3,107 

2,045 

2,045 

3,151 

3,151 

5,924 

5,924 

4,531 

4,531 

2,728 

2,728 

34,389 

34,389 

32,111 

32,111 

1 

1 

Includes amounts guaranteed under sales of trade receivables €1,341 million (2021: €1,503 million) 

Includes amounts guaranteed under sales of trade receivables €1,341 million (2021: €1,503 million) 

Note: 

Note: 

Expected credit loss 

Expected credit loss 

immaterial.  

immaterial.  

Financing activities 

Financing activities 

investments available. 

investments available. 

The Group has financial assets classified and measured at amortised cost and fair value through other comprehensive income that are subject 

The Group has financial assets classified and measured at amortised cost and fair value through other comprehensive income that are subject 

to the expected credit loss model requirements of IFRS 9. Cash at bank and in hand and certain other investments are both classified and 

to the expected credit loss model requirements of IFRS 9. Cash at bank and in hand and certain other investments are both classified and 

measured at amortised cost and subject to impairment requirements. However, the identified expected credit loss is considered to be 

measured at amortised cost and subject to impairment requirements. However, the identified expected credit loss is considered to be 

Information about expected credit losses for trade receivables and contract assets can be found under ‘operating activities’ on page 185. 

Information about expected credit losses for trade receivables and contract assets can be found under ‘operating activities’ on page 185. 

The Group invests in government securities on the basis they generate a fixed rate of return and are amongst the most creditworthy of 

The Group invests in government securities on the basis they generate a fixed rate of return and are amongst the most creditworthy of 

Investments are made in accordance with established internal treasury policies which dictate the scaled maximum exposure permissible in 

Investments are made in accordance with established internal treasury policies which dictate the scaled maximum exposure permissible in 

relation to an investment’s long-term credit rating. The Group invests in AAA unsecured money market mutual funds, where the investment is 

relation to an investment’s long-term credit rating. The Group invests in AAA unsecured money market mutual funds, where the investment is 

limited to 10% of each fund; A to AAA government securities, both directly and through money market mutual funds; and has two managed 

limited to 10% of each fund; A to AAA government securities, both directly and through money market mutual funds; and has two managed 

investment funds that hold securities with an average credit quality of AA. 

investment funds that hold securities with an average credit quality of AA. 

In respect of financial instruments used by the Group’s treasury function, the aggregate credit risk the Group may have with one counterparty is 

In respect of financial instruments used by the Group’s treasury function, the aggregate credit risk the Group may have with one counterparty is 

limited by reference to the long-term credit ratings assigned for that counterparty by Moody’s, Fitch Ratings and Standard & Poor’s. 

limited by reference to the long-term credit ratings assigned for that counterparty by Moody’s, Fitch Ratings and Standard & Poor’s. 

Furthermore, collateral support agreements reduce the Group’s exposure to counterparties who must post cash collateral when there is value 

Furthermore, collateral support agreements reduce the Group’s exposure to counterparties who must post cash collateral when there is value 

due to the Group under outstanding derivative contracts that exceeds a contractually agreed threshold amount. When value is due to the 

due to the Group under outstanding derivative contracts that exceeds a contractually agreed threshold amount. When value is due to the 

counterparty the Group is required to post collateral on identical terms. Such cash collateral is adjusted daily as necessary. 

counterparty the Group is required to post collateral on identical terms. Such cash collateral is adjusted daily as necessary. 

Annual Report 2022

185 Vodafone Group Plc   
185 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

In the event of any default, ownership of the cash collateral would revert to the respective holder at that point. Detailed below is the value of the 
cash collateral, which is reported within current borrowings, held by the Group at 31 March: 

Collateral liabilities 

2022 
€m 
2,914 

2021 
€m 
962 

In addition, as discussed in note 29 ‘Contingent liabilities and legal proceedings’, the Group has covenanted to provide security in favour of the 
trustee of the Vodafone Group UK Pension Scheme in respect of the funding deficit in the scheme and pledged security in relation to the Indus 
Towers merger. The Group has also pledged cash as collateral against derivative financial instruments as disclosed in note 13 ‘Other 
investments’. 

Operating activities 
Customer credit risk is managed by the Group’s business units which each have policies, procedures and controls relating to customer credit 
risk management. Outstanding trade receivables and contract assets are regularly reviewed to monitor any changes in credit risk with 
concentrations of credit risk considered to be limited given that the Group’s customer base is large and unrelated. The Group applies the 
simplified approach and records lifetime expected credit losses for trade receivables and contract assets. Expected credit losses are measured 
using historical cash collection data for periods of at least 24 months wherever possible and grouped into various customer segments based on 
product or customer type. The historical loss rates are adjusted where macroeconomic factors, for example changes in interest rates or 
unemployment rates, or other commercial factors are expected to have a significant impact when determining future expected credit loss rates. 
For trade receivables the expected credit loss provision is calculated using a provision matrix, in which the provision increases as balances age, 
and for receivables paid in instalments and contract assets a weighted loss rate is calculated to reflect the period over which the amounts 
become due for payment by the customer. Trade receivables and contract assets are written off when each business unit determines there to 
be no reasonable expectation of recovery and enforcement activity has ceased. 

Movements in the allowance for expected credit losses during the year were as follows: 

1 April 
Exchange movements 
Amounts charged to credit losses on financial assets 
Other1 
31 March 
Note: 
1  Primarily utilisation of the provision.  

Contract assets 

Trade receivables held 
at amortised cost 

Trade receivables held 
at fair value through 
other comprehensive income 

2022 
€m 
101 
1 
114 
(133) 
83 

2021 
€m 
137 
2 
63 
(101) 
101 

2022 
€m 
1,480 
(70) 
394 
(462) 
1,342 

2021 
€m 
1,431 
(47) 
592 
(496) 
1,480 

2022 
€m 
57 
– 
53 
(2) 
108 

2021 
€m 
51 
– 
9 
(3) 
57 

Expected credit losses are presented as net impairment losses within operating profit and subsequent recoveries of amounts previously written 
off are credited against the same line item.

  
 
  
  
  
 
 
  
  
  
 
  
 
 
 
 
 
 
  
 
  
 
  
  
  
Annual Report 2022

186 Vodafone Group Plc   
186 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

The majority of the Group’s trade receivables are due for maturity within 90 days and largely comprise amounts receivable from consumers and business 
customers.   

The following table presents information on trade receivables past due¹ and their associated expected credit losses:  

31 March 2022 
Gross carrying amount 
Expected credit loss allowance 
Net carrying amount 

Due 
€m 
2,411 
(123) 
2,288 

30 days 
or less 
€m 
650 
(83) 
567 

Trade receivables at amortised cost past due 

31–60 
days 
€m 
182 
(53) 
129 

61–180 
days 
€m 
390 
(190) 
200 

180 
days+ 
€m 
1,043 
(893) 
150 

Total 
€m 
4,676 
(1,342) 
3,334 

Trade receivables at amortised cost past due 

31–60 
days 
€m 
177 
(62) 
115 

30 days 
or less 
€m 
717 
(72) 
645 

61–180 
days 
€m 
405 
(211) 
194 

180 
days+ 
€m 
1,290 
(1,105) 
185 

31 March 2021 
Gross carrying amount 
Expected credit loss allowance 
Net carrying amount 
Note: 
1  Contract assets relate to amounts not yet due from customers. These amounts will be reclassified as trade receivables before they become due. Trade receivables at fair value through other 

Due 
€m 
2,568 
(30) 
2,538 

Total 
€m 
5,157 
(1,480) 
3,677 

comprehensive income are not materially past due. 

Liquidity risk 
Liquidity is reviewed daily on at least a 12 month rolling basis and stress tested on the assumption that any commercial paper outstanding 
matures and is not reissued. The Group maintains substantial cash and cash equivalents which at 31 March 2022 amounted to cash €7.5  billion 
(2021: €5.8 billion) and undrawn committed facilities of €8.2 billion (2021: €8.0 billion), principally euro and US dollar revolving credit facilities of 
€4.0 billion and US$4.0 billion (€3.6 billion) which mature in 2025 and 2027 respectively. The Group manages liquidity risk on non-current 
borrowings by maintaining a varied maturity profile with a cap on the level of debt maturity in any one calendar year, therefore minimising 
refinancing risk. Non-current borrowings mature between 1 and 37 years. 

The maturity profile of the anticipated future cash flows including interest in relation to the Group’s non-derivative financial liabilities on an  
undiscounted basis which, therefore, differs from both the carrying value and fair value, is as follows:  

Maturity profile1 
Within one year 
In one to two years 
In two to three years 
In three to four years 
In four to five years 
In more than five years 

Effect of discount/financing rates  
31 March 2022 

Within one year 
In one to two years 
In two to three years 
In three to four years 
In four to five years 
In more than five years 

Bank loans 
€m 
700 
33 
411 
2 
205 
21 
1,372 
(55) 
1,317 

Bonds 
€m 
3,569 
6,190 
3,786 
5,746 
6,253 
43,514 
69,058 
(21,027) 
48,031 

Lease liabilities 
€m 
3,130 
2,189 
1,759 
1,579 
1,387 
4,242 
14,286 
(1,747) 
12,539 

Other2 
€m 
6,823 
417 
207 
199 
678 
136 
8,460 
(255) 
8,205 

Total borrowings 
€m 
14,222 
8,829 
6,163 
7,526 
8,523 
47,913 
93,176 
(23,084) 
70,092 

Trade payables and 
other financial 
liabilities3 
€m 
16,884 
29 
– 
– 
– 
– 
16,913 
(1) 
16,912 

Total 
€m 
31,106 
8,858 
6,163 
7,526 
8,523 
47,913 
110,089 
(23,085) 
87,004 

674 
174 
440 
173 
2 
23 
1,486 
(67) 
1,419 

3,774 
3,329 
5,964 
2,784 
5,506 
45,538 
66,895 
(20,010) 
46,885 

3,419 
2,142 
1,661 
1,457 
1,316 
4,696 
14,691 
(1,659) 
13,032 

2,516 
2,575 
399 
166 
199 
986 
6,841 
(417) 
6,424 

10,383 
8,220 
8,464 
4,580 
7,023 
51,243 
89,913 
(22,153) 
67,760 

15,304 
49 
– 
– 
– 
– 
15,353 
(2) 
15,351 

25,687 
8,269 
8,464 
4,580 
7,023 
51,243 
105,266 
(22,155) 
83,111 

Effect of discount/financing rates  
31 March 2021 
Notes: 
1  Maturities reflect contractual cash flows applicable except in the event of a change of control or event of default, upon which lenders have the right, but not the obligation, to request payment 
       within 30 days. This also applies to undrawn committed facilities. There is no debt that is subject to a material adverse change clause (2021: €30 million of debt in relation to the mandatorily 

convertible bond that matured on 12 March 2022 was subject to a material adverse change clause which would have accelerated conversion of the £1.7 billion principal recognised in equity – 
see note 21 ‘Borrowings’). 

2    Includes spectrum licence payables with maturity profile €2,319 million (2021: €381 million) within one year, €165 million (2021: €2,171 million) in one to two years, €199 million (2021: €165 

million) in two to three years, €199 million (2021: €165 million) in three to four years, €662 million (2021: €199 million) in four to five years and €136 million (2021: €986 million) in more than five 
years. Also includes €2,914 million (2021: €962 million) in relation to cash received under collateral support agreements shown within 1 year. 
Includes financial liabilities under put option arrangements and non-derivative financial liabilities presented within trade and other payables. 

3 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
186 Vodafone Group Plc   

Annual Report 2022

186 

186 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

22. Capital and financial risk management (continued)  

customers.   

customers.   

The majority of the Group’s trade receivables are due for maturity within 90 days and largely comprise amounts receivable from consumers and business 

The majority of the Group’s trade receivables are due for maturity within 90 days and largely comprise amounts receivable from consumers and business 

The following table presents information on trade receivables past due¹ and their associated expected credit losses:  

The following table presents information on trade receivables past due¹ and their associated expected credit losses:  

31 March 2022 

31 March 2022 

Gross carrying amount 

Gross carrying amount 

Expected credit loss allowance 

Expected credit loss allowance 

Net carrying amount 

Net carrying amount 

31 March 2021 

31 March 2021 

Gross carrying amount 

Gross carrying amount 

Expected credit loss allowance 

Expected credit loss allowance 

Net carrying amount 

Net carrying amount 

Note: 

Note: 

comprehensive income are not materially past due. 

comprehensive income are not materially past due. 

Liquidity risk 

Liquidity risk 

Due 

Due 

€m 

€m 

2,411 

2,411 

(123) 

(123) 

2,288 

2,288 

Due 

Due 

€m 

€m 

2,568 

2,568 

(30) 

(30) 

2,538 

2,538 

30 days 

30 days 

or less 

or less 

€m 

€m 

650 

650 

(83) 

(83) 

567 

567 

30 days 

30 days 

or less 

or less 

€m 

€m 

717 

717 

(72) 

(72) 

645 

645 

Trade receivables at amortised cost past due 

Trade receivables at amortised cost past due 

31–60 

31–60 

days 

days 

€m 

€m 

182 

182 

(53) 

(53) 

129 

129 

31–60 

31–60 

days 

days 

€m 

€m 

177 

177 

(62) 

(62) 

115 

115 

61–180 

61–180 

days 

days 

€m 

€m 

390 

390 

(190) 

(190) 

200 

200 

61–180 

61–180 

days 

days 

€m 

€m 

405 

405 

(211) 

(211) 

194 

194 

180 

180 

days+ 

days+ 

€m 

€m 

1,043 

1,043 

(893) 

(893) 

150 

150 

180 

180 

days+ 

days+ 

€m 

€m 

1,290 

1,290 

(1,105) 

(1,105) 

185 

185 

Total 

Total 

€m 

€m 

4,676 

4,676 

(1,342) 

(1,342) 

3,334 

3,334 

Total 

Total 

€m 

€m 

5,157 

5,157 

(1,480) 

(1,480) 

3,677 

3,677 

Trade receivables at amortised cost past due 

Trade receivables at amortised cost past due 

1  Contract assets relate to amounts not yet due from customers. These amounts will be reclassified as trade receivables before they become due. Trade receivables at fair value through other 

1  Contract assets relate to amounts not yet due from customers. These amounts will be reclassified as trade receivables before they become due. Trade receivables at fair value through other 

Liquidity is reviewed daily on at least a 12 month rolling basis and stress tested on the assumption that any commercial paper outstanding 

Liquidity is reviewed daily on at least a 12 month rolling basis and stress tested on the assumption that any commercial paper outstanding 

matures and is not reissued. The Group maintains substantial cash and cash equivalents which at 31 March 2022 amounted to cash €7.5  billion 

matures and is not reissued. The Group maintains substantial cash and cash equivalents which at 31 March 2022 amounted to cash €7.5  billion 

(2021: €5.8 billion) and undrawn committed facilities of €8.2 billion (2021: €8.0 billion), principally euro and US dollar revolving credit facilities of 

(2021: €5.8 billion) and undrawn committed facilities of €8.2 billion (2021: €8.0 billion), principally euro and US dollar revolving credit facilities of 

€4.0 billion and US$4.0 billion (€3.6 billion) which mature in 2025 and 2027 respectively. The Group manages liquidity risk on non-current 

€4.0 billion and US$4.0 billion (€3.6 billion) which mature in 2025 and 2027 respectively. The Group manages liquidity risk on non-current 

borrowings by maintaining a varied maturity profile with a cap on the level of debt maturity in any one calendar year, therefore minimising 

borrowings by maintaining a varied maturity profile with a cap on the level of debt maturity in any one calendar year, therefore minimising 

refinancing risk. Non-current borrowings mature between 1 and 37 years. 

refinancing risk. Non-current borrowings mature between 1 and 37 years. 

The maturity profile of the anticipated future cash flows including interest in relation to the Group’s non-derivative financial liabilities on an  

The maturity profile of the anticipated future cash flows including interest in relation to the Group’s non-derivative financial liabilities on an  

undiscounted basis which, therefore, differs from both the carrying value and fair value, is as follows:  

undiscounted basis which, therefore, differs from both the carrying value and fair value, is as follows:  

Maturity profile1 

Maturity profile1 

Within one year 

Within one year 

In one to two years 

In one to two years 

In two to three years 

In two to three years 

In three to four years 

In three to four years 

In four to five years 

In four to five years 

In more than five years 

In more than five years 

Within one year 

Within one year 

In one to two years 

In one to two years 

In two to three years 

In two to three years 

In three to four years 

In three to four years 

In four to five years 

In four to five years 

In more than five years 

In more than five years 

Effect of discount/financing rates  

Effect of discount/financing rates  

31 March 2022 

31 March 2022 

Effect of discount/financing rates  

Effect of discount/financing rates  

31 March 2021 

31 March 2021 

Notes: 

Notes: 

Bank loans 

Bank loans 

€m 

€m 

Bonds 

Bonds 

€m 

€m 

Lease liabilities 

Lease liabilities 

€m 

€m 

1,372 

1,372 

(55) 

(55) 

1,317 

1,317 

700 

700 

33 

33 

411 

411 

2 

2 

205 

205 

21 

21 

674 

674 

174 

174 

440 

440 

173 

173 

2 

2 

23 

23 

1,486 

1,486 

(67) 

(67) 

1,419 

1,419 

3,569 

3,569 

6,190 

6,190 

3,786 

3,786 

5,746 

5,746 

6,253 

6,253 

43,514 

43,514 

69,058 

69,058 

(21,027) 

(21,027) 

48,031 

48,031 

3,774 

3,774 

3,329 

3,329 

5,964 

5,964 

2,784 

2,784 

5,506 

5,506 

45,538 

45,538 

66,895 

66,895 

(20,010) 

(20,010) 

46,885 

46,885 

3,130 

3,130 

2,189 

2,189 

1,759 

1,759 

1,579 

1,579 

1,387 

1,387 

4,242 

4,242 

14,286 

14,286 

(1,747) 

(1,747) 

12,539 

12,539 

3,419 

3,419 

2,142 

2,142 

1,661 

1,661 

1,457 

1,457 

1,316 

1,316 

4,696 

4,696 

14,691 

14,691 

(1,659) 

(1,659) 

13,032 

13,032 

Other2 

Other2 

Total borrowings 

Total borrowings 

€m 

€m 

6,823 

6,823 

€m 

€m 

14,222 

14,222 

Trade payables and 

Trade payables and 

other financial 

other financial 

liabilities3 

liabilities3 

€m 

€m 

16,884 

16,884 

16,913 

16,913 

110,089 

110,089 

(1) 

(1) 

16,912 

16,912 

(23,085) 

(23,085) 

87,004 

87,004 

10,383 

10,383 

15,304 

15,304 

25,687 

25,687 

Total 

Total 

€m 

€m 

31,106 

31,106 

8,858 

8,858 

6,163 

6,163 

7,526 

7,526 

8,523 

8,523 

47,913 

47,913 

8,269 

8,269 

8,464 

8,464 

4,580 

4,580 

7,023 

7,023 

51,243 

51,243 

29 

29 

– 

– 

– 

– 

– 

– 

– 

– 

49 

49 

– 

– 

– 

– 

– 

– 

– 

– 

15,353 

15,353 

105,266 

105,266 

(2) 

(2) 

15,351 

15,351 

(22,155) 

(22,155) 

83,111 

83,111 

417 

417 

207 

207 

199 

199 

678 

678 

136 

136 

8,460 

8,460 

(255) 

(255) 

8,205 

8,205 

2,516 

2,516 

2,575 

2,575 

399 

399 

166 

166 

199 

199 

986 

986 

6,841 

6,841 

(417) 

(417) 

6,424 

6,424 

8,829 

8,829 

6,163 

6,163 

7,526 

7,526 

8,523 

8,523 

47,913 

47,913 

93,176 

93,176 

(23,084) 

(23,084) 

70,092 

70,092 

8,220 

8,220 

8,464 

8,464 

4,580 

4,580 

7,023 

7,023 

51,243 

51,243 

89,913 

89,913 

(22,153) 

(22,153) 

67,760 

67,760 

1  Maturities reflect contractual cash flows applicable except in the event of a change of control or event of default, upon which lenders have the right, but not the obligation, to request payment 

1  Maturities reflect contractual cash flows applicable except in the event of a change of control or event of default, upon which lenders have the right, but not the obligation, to request payment 

       within 30 days. This also applies to undrawn committed facilities. There is no debt that is subject to a material adverse change clause (2021: €30 million of debt in relation to the mandatorily 

       within 30 days. This also applies to undrawn committed facilities. There is no debt that is subject to a material adverse change clause (2021: €30 million of debt in relation to the mandatorily 

convertible bond that matured on 12 March 2022 was subject to a material adverse change clause which would have accelerated conversion of the £1.7 billion principal recognised in equity – 

convertible bond that matured on 12 March 2022 was subject to a material adverse change clause which would have accelerated conversion of the £1.7 billion principal recognised in equity – 

see note 21 ‘Borrowings’). 

see note 21 ‘Borrowings’). 

2    Includes spectrum licence payables with maturity profile €2,319 million (2021: €381 million) within one year, €165 million (2021: €2,171 million) in one to two years, €199 million (2021: €165 

2    Includes spectrum licence payables with maturity profile €2,319 million (2021: €381 million) within one year, €165 million (2021: €2,171 million) in one to two years, €199 million (2021: €165 

million) in two to three years, €199 million (2021: €165 million) in three to four years, €662 million (2021: €199 million) in four to five years and €136 million (2021: €986 million) in more than five 

million) in two to three years, €199 million (2021: €165 million) in three to four years, €662 million (2021: €199 million) in four to five years and €136 million (2021: €986 million) in more than five 

years. Also includes €2,914 million (2021: €962 million) in relation to cash received under collateral support agreements shown within 1 year. 

years. Also includes €2,914 million (2021: €962 million) in relation to cash received under collateral support agreements shown within 1 year. 

3 

3 

Includes financial liabilities under put option arrangements and non-derivative financial liabilities presented within trade and other payables. 

Includes financial liabilities under put option arrangements and non-derivative financial liabilities presented within trade and other payables. 

Annual Report 2022

187 Vodafone Group Plc   
187 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

The maturity profile of the Group’s financial derivatives (which include interest rate swaps, cross-currency interest rate swaps and foreign 
exchange swaps) using undiscounted cash flows, is as follows: 

Within one year 
In one to two years 
In two to three years 
In three to four years 
In four to five years 
In more than five years 

Effect of discount/financing rates 
Financial derivative net receivable/(payable) 

Payable 
€m 
(12,671) 
(5,897) 
(2,584) 
(3,373) 
(1,699) 
(34,097) 
(60,321) 

2022 

Receivable 
€m 
13,470 
6,399 
3,158 
3,864 
2,139 
40,129 
69,159 

Payable  
€m  
(16,218) 
(3,121) 
(5,623) 
(2,518) 
(3,305) 
(33,777) 
(64,562) 

2021 
Receivable  
€m  
16,864 
3,723 
5,978 
2,903 
3,620 
37,399 
70,487 

Total  
€m  
799 
502 
574 
491 
440 
6,032 
8,838 
(5,884) 
2,954 

Total  
€m  
646 
602 
355 
385 
315 
3,622 
5,925 
(6,784) 
(859) 

Payables and receivables are stated separately in the table above as cash settlement is on a gross basis. 

Market risk 
Interest rate management 
Under the Group’s interest rate management policy, interest rates on long-term monetary assets and liabilities are principally maintained on a 
fixed rate basis. 

At 31 March 2022 and after hedging, substantially all of our outstanding liabilities are held on a fixed interest rate basis in accordance with 
treasury policy. 

For each one hundred basis point rise in market interest rates for all currencies in which the Group had borrowings at 31 March 2022 there 
would be an increase in profit before tax by €420 million (2021: €782 million) including mark to market revaluations of interest rate and other 
derivatives and the potential interest on cash and short-term investments. There would be no material impact on equity. 

At 31 March 2022, the Group had limited exposure through interest rate derivatives and floating rate bonds referencing LIBOR and other 
interbank offered rates (IBORs).    
Foreign exchange management 
As Vodafone’s primary listing is on the London Stock Exchange its share price is quoted in sterling. Since the sterling share price represents the 
value of its future multi-currency cash flows, principally in euro, South African rand and sterling, the Group maintains the currency of debt and 
interest charges in proportion to its expected future principal cash flows and has a policy to hedge external foreign exchange risks on 
transactions denominated in other currencies above a certain de minimis level.  

At 31 March 2022 11% of net debt was denominated in currencies other than euro (6% sterling, 4% South African rand and 1% other). This 
allows sterling, South African rand and other debt to be serviced in proportion to expected future cash flows and therefore provides a partial 
economic hedge against income statement translation exposure, as interest costs will be denominated in foreign currencies.  

Under the Group’s foreign exchange management policy, foreign exchange transaction exposure in Group companies is generally maintained at 
the lower of €5 million per currency per month or €15 million per currency over a six month period.  

The Group recognises foreign exchange movements in equity for the translation of net investment hedging instruments and balances treated 
as investments in foreign operations. However, there is no net impact on equity for exchange rate movements on net investment hedging 
instruments as there would be an offset in the currency translation of the foreign operation. At 31 March 2022 the Group held financial liabilities 
in a net investment hedge against the Group’s South African rand operations. Sensitivity to foreign exchange movements on the hedging 
liabilities, analysed against a strengthening of the South African rand by 13% (2021: 15%) would result in a decrease in equity of €221 million 
(2021: €285 million) which would be fully offset by foreign exchange movements on the hedged net assets. In addition, cash flow hedges of 
principally US dollar borrowings would result in an increase in equity of €371 million (2021: €469 million) against a strengthening of US dollar 
by 5% (2021: 6%).  

The Group profit and loss account is exposed to foreign exchange risk within both operating profit and financing income and expense. The 
principal reporting segment not generating income in euro is Vodacom, whose functional currency is predominantly South African rand. 
Financing income and expense includes foreign currency gains/losses incurred on the translation of balance sheet items not held in functional 
currency. These are principally on certain borrowings, derivatives, and other investments denominated in sterling and Turkish lira. 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
Annual Report 2022

188 Vodafone Group Plc   
188 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

The following table details the Group’s sensitivity to foreign exchange risk. The percentage movement applied to the currency is based on the 
average movements in the previous three annual reporting periods.  

Increase/ (decrease) in Profit before taxation 
ZAR 13% change (2021: 15%) 
TRY 39% change (2021: 26%) 
GBP 2% change (2021: 3%) 
Equity risk 
There is no material equity risk relating to the Group’s equity investments which are detailed in note 13 ‘Other investments’. 

134 
83 
(67) 

2022 
€m 

2021 
€m 

152 
87 
(23) 

The Group has hedged its exposure under the subordinated mandatory convertible bonds to any future movements in its share price by an 
option strategy designed to hedge the economic impact of share price movements. As at 31 March 2022 the Group’s sensitivity to a movement 
of 7% (2021: 7%) in its share price would result in an increase or decrease in profit before tax of €36 million (2021: €283 million). 

Risk management strategy of hedge relationships  
The risk strategies of the designated cash flow, fair value, and net investment hedges reflect the above market risk strategies.  

The objective of the cash flow hedges is principally to convert foreign currency denominated fixed rate borrowings in US dollar, pound sterling, 
Australian dollar, Swiss franc, Hong Kong dollar, Japanese yen, Norwegian krona and euro and US dollar floating rate borrowings into euro fixed 
rate borrowings and hedge the foreign exchange spot rate and interest rate risk. There are also cash flow hedges of certain subsidiary 
expenditure not denominated in functional currency of the entity, to hedge foreign exchange spot risk. Derivative financial instruments 
designated in cash flow hedges are cross-currency interest rate swaps and foreign exchange swaps and forwards. The swap maturity dates and 
liquidity profiles of the nominal cash flows match those of the underlying borrowings and exposures. 

The objective of the net investment hedges is to hedge foreign exchange risk in foreign operations. Derivative financial instruments designated 
in net investment hedges are cross-currency interest rate swaps and foreign exchange swaps. The hedging instruments are rolled on an 
ongoing basis as determined by the nature of the business. 

The objective of the fair value hedges is to hedge a proportion of the Group’s fixed rate euro denominated borrowing to a euro floating rate 
borrowing. The swap maturity dates match those of the underlying borrowing and the nominal cash flows are converted to quarterly payments.  

Hedge effectiveness is determined at the inception of the hedge relationship and through periodic prospective effectiveness assessments to 
ensure that an economic relationship exists between the hedged item and hedging instrument. 

For hedges of foreign currency denominated borrowings and investments, the Group uses a combination of cross-currency and foreign 
exchange swaps to hedge its exposure to foreign exchange risk and interest rate risk and enters into hedge relationships where the critical terms 
of the hedging instrument match with the terms of the hedged item. Therefore the Group expects a highly effective hedging relationship with 
the swap contracts and the value of the corresponding hedged items to change systematically in the opposite direction in response to 
movements in the underlying exchange rates and interest rates. The Group therefore performs a qualitative assessment of effectiveness. If 
changes in circumstances affect the terms of the hedged item such that the critical terms no longer match with the critical terms of the hedging 
instrument, the Group uses the hypothetical derivative method to assess effectiveness. 

Hedge ineffectiveness may occur due to: 

a) The fair value of the hedging instrument on the hedge relationship designation date if the fair value is not nil; 

b) Changes in the contractual terms or timing of the payments on the hedged item; and 

c) A change in the credit risk of the Group or the counterparty with the hedging instrument. 

The hedge ratio for each designation will be established by comparing the quantity of the hedging instrument and the quantity of the hedged 
item to determine their relative weighting; for all of the Group’s existing hedge relationships the hedge ratio has been determined as 1:1. 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 
market rates and foreign currency rates prevailing at 31 March. The valuation basis is level 2 of the fair value hierarchy. This classification 
comprises items where fair value is determined from inputs other than quoted prices that are observable for the asset and liability, either 
directly or indirectly. Derivative financial assets and liabilities are included within trade and other receivables and trade and other payables in the 
statement of financial position.

  
 
  
  
 
 
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

189 Vodafone Group Plc   
189 

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

188 Vodafone Group Plc   

Annual Report 2022

188 

188 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

The following table details the Group’s sensitivity to foreign exchange risk. The percentage movement applied to the currency is based on the 

The following table details the Group’s sensitivity to foreign exchange risk. The percentage movement applied to the currency is based on the 

average movements in the previous three annual reporting periods.  

average movements in the previous three annual reporting periods.  

2022 

2022 

€m 

€m 

134 

134 

83 

83 

(67) 

(67) 

2021 

2021 

€m 

€m 

152 

152 

87 

87 

(23) 

(23) 

Increase/ (decrease) in Profit before taxation 

Increase/ (decrease) in Profit before taxation 

ZAR 13% change (2021: 15%) 

ZAR 13% change (2021: 15%) 

TRY 39% change (2021: 26%) 

TRY 39% change (2021: 26%) 

GBP 2% change (2021: 3%) 

GBP 2% change (2021: 3%) 

Equity risk 

Equity risk 

There is no material equity risk relating to the Group’s equity investments which are detailed in note 13 ‘Other investments’. 

There is no material equity risk relating to the Group’s equity investments which are detailed in note 13 ‘Other investments’. 

The Group has hedged its exposure under the subordinated mandatory convertible bonds to any future movements in its share price by an 

The Group has hedged its exposure under the subordinated mandatory convertible bonds to any future movements in its share price by an 

option strategy designed to hedge the economic impact of share price movements. As at 31 March 2022 the Group’s sensitivity to a movement 

option strategy designed to hedge the economic impact of share price movements. As at 31 March 2022 the Group’s sensitivity to a movement 

of 7% (2021: 7%) in its share price would result in an increase or decrease in profit before tax of €36 million (2021: €283 million). 

of 7% (2021: 7%) in its share price would result in an increase or decrease in profit before tax of €36 million (2021: €283 million). 

Risk management strategy of hedge relationships  

Risk management strategy of hedge relationships  

The risk strategies of the designated cash flow, fair value, and net investment hedges reflect the above market risk strategies.  

The risk strategies of the designated cash flow, fair value, and net investment hedges reflect the above market risk strategies.  

The objective of the cash flow hedges is principally to convert foreign currency denominated fixed rate borrowings in US dollar, pound sterling, 

The objective of the cash flow hedges is principally to convert foreign currency denominated fixed rate borrowings in US dollar, pound sterling, 

Australian dollar, Swiss franc, Hong Kong dollar, Japanese yen, Norwegian krona and euro and US dollar floating rate borrowings into euro fixed 

Australian dollar, Swiss franc, Hong Kong dollar, Japanese yen, Norwegian krona and euro and US dollar floating rate borrowings into euro fixed 

rate borrowings and hedge the foreign exchange spot rate and interest rate risk. There are also cash flow hedges of certain subsidiary 

rate borrowings and hedge the foreign exchange spot rate and interest rate risk. There are also cash flow hedges of certain subsidiary 

expenditure not denominated in functional currency of the entity, to hedge foreign exchange spot risk. Derivative financial instruments 

expenditure not denominated in functional currency of the entity, to hedge foreign exchange spot risk. Derivative financial instruments 

designated in cash flow hedges are cross-currency interest rate swaps and foreign exchange swaps and forwards. The swap maturity dates and 

designated in cash flow hedges are cross-currency interest rate swaps and foreign exchange swaps and forwards. The swap maturity dates and 

liquidity profiles of the nominal cash flows match those of the underlying borrowings and exposures. 

liquidity profiles of the nominal cash flows match those of the underlying borrowings and exposures. 

The objective of the net investment hedges is to hedge foreign exchange risk in foreign operations. Derivative financial instruments designated 

The objective of the net investment hedges is to hedge foreign exchange risk in foreign operations. Derivative financial instruments designated 

in net investment hedges are cross-currency interest rate swaps and foreign exchange swaps. The hedging instruments are rolled on an 

in net investment hedges are cross-currency interest rate swaps and foreign exchange swaps. The hedging instruments are rolled on an 

ongoing basis as determined by the nature of the business. 

ongoing basis as determined by the nature of the business. 

The objective of the fair value hedges is to hedge a proportion of the Group’s fixed rate euro denominated borrowing to a euro floating rate 

The objective of the fair value hedges is to hedge a proportion of the Group’s fixed rate euro denominated borrowing to a euro floating rate 

borrowing. The swap maturity dates match those of the underlying borrowing and the nominal cash flows are converted to quarterly payments.  

borrowing. The swap maturity dates match those of the underlying borrowing and the nominal cash flows are converted to quarterly payments.  

Hedge effectiveness is determined at the inception of the hedge relationship and through periodic prospective effectiveness assessments to 

Hedge effectiveness is determined at the inception of the hedge relationship and through periodic prospective effectiveness assessments to 

ensure that an economic relationship exists between the hedged item and hedging instrument. 

ensure that an economic relationship exists between the hedged item and hedging instrument. 

For hedges of foreign currency denominated borrowings and investments, the Group uses a combination of cross-currency and foreign 

For hedges of foreign currency denominated borrowings and investments, the Group uses a combination of cross-currency and foreign 

exchange swaps to hedge its exposure to foreign exchange risk and interest rate risk and enters into hedge relationships where the critical terms 

exchange swaps to hedge its exposure to foreign exchange risk and interest rate risk and enters into hedge relationships where the critical terms 

of the hedging instrument match with the terms of the hedged item. Therefore the Group expects a highly effective hedging relationship with 

of the hedging instrument match with the terms of the hedged item. Therefore the Group expects a highly effective hedging relationship with 

the swap contracts and the value of the corresponding hedged items to change systematically in the opposite direction in response to 

the swap contracts and the value of the corresponding hedged items to change systematically in the opposite direction in response to 

movements in the underlying exchange rates and interest rates. The Group therefore performs a qualitative assessment of effectiveness. If 

movements in the underlying exchange rates and interest rates. The Group therefore performs a qualitative assessment of effectiveness. If 

changes in circumstances affect the terms of the hedged item such that the critical terms no longer match with the critical terms of the hedging 

changes in circumstances affect the terms of the hedged item such that the critical terms no longer match with the critical terms of the hedging 

instrument, the Group uses the hypothetical derivative method to assess effectiveness. 

instrument, the Group uses the hypothetical derivative method to assess effectiveness. 

Hedge ineffectiveness may occur due to: 

Hedge ineffectiveness may occur due to: 

a) The fair value of the hedging instrument on the hedge relationship designation date if the fair value is not nil; 

a) The fair value of the hedging instrument on the hedge relationship designation date if the fair value is not nil; 

b) Changes in the contractual terms or timing of the payments on the hedged item; and 

b) Changes in the contractual terms or timing of the payments on the hedged item; and 

c) A change in the credit risk of the Group or the counterparty with the hedging instrument. 

c) A change in the credit risk of the Group or the counterparty with the hedging instrument. 

The hedge ratio for each designation will be established by comparing the quantity of the hedging instrument and the quantity of the hedged 

The hedge ratio for each designation will be established by comparing the quantity of the hedging instrument and the quantity of the hedged 

item to determine their relative weighting; for all of the Group’s existing hedge relationships the hedge ratio has been determined as 1:1. 

item to determine their relative weighting; for all of the Group’s existing hedge relationships the hedge ratio has been determined as 1:1. 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 

The fair values of the derivative financial instruments are calculated by discounting the future cash flows to net present values using appropriate 

market rates and foreign currency rates prevailing at 31 March. The valuation basis is level 2 of the fair value hierarchy. This classification 

market rates and foreign currency rates prevailing at 31 March. The valuation basis is level 2 of the fair value hierarchy. This classification 

comprises items where fair value is determined from inputs other than quoted prices that are observable for the asset and liability, either 

comprises items where fair value is determined from inputs other than quoted prices that are observable for the asset and liability, either 

directly or indirectly. Derivative financial assets and liabilities are included within trade and other receivables and trade and other payables in the 

directly or indirectly. Derivative financial assets and liabilities are included within trade and other receivables and trade and other payables in the 

statement of financial position.

statement of financial position.

22. Capital and financial risk management (continued)  

22. Capital and financial risk management (continued)  

The following table represents the carrying values and nominal amounts of derivatives in a continued hedge relationship as at 31 March. 

At 31 March 2022 
Cash flow hedges - foreign currency 
risk3 
Cross-currency and foreign exchange 
swaps 
US dollar bonds 
Australian dollar bonds 
Swiss franc bonds 
Pound sterling bonds 
Hong Kong dollar bonds 
Japanese yen bonds 
Norwegian krona bonds 
Foreign exchange forwards2 
Cash flow hedges - foreign currency 
and interest rate risk3 
Cross currency swaps - US dollar bonds 
Cash flow hedges - interest rate risk3 
Interest rate swaps - Euro loans 
Net investment hedge - foreign 
exchange risk5 
Cross-currency and foreign exchange 
swaps - South African rand investment 

At 31 March 2021 
Cash flow hedges - foreign currency 
risk3 
Cross-currency and foreign exchange 
swaps 
US dollar bonds 
Australian dollar bonds 
Swiss franc bonds 
Pound sterling bonds 
Hong Kong dollar bonds 
Japanese yen bonds 
Norwegian krona bonds 
Cash flow hedges - foreign currency 
and interest rate risk3 
Cross currency swaps - US dollar bonds 
Cash flow hedges - interest rate risk3 
Interest rate swaps - Euro loans 
Fair value hedges - interest rate risk4 
Interest rate swaps - Eurobonds 
Net investment hedge - foreign 
exchange risk5 
Cross-currency and foreign exchange 
swaps - South African rand investment 

Nominal 
amounts 
€m 

Carrying 
value 
Assets 
€m 

Carrying 
value 
Liabilities 
€m 

Opening 
balance 
1 April 
2021 
€m 

Other comprehensive income 
Gain/(Loss) 
recycled to 
financing 
costs 
€m 

(Gain)/ 
Loss 
deferred to 
OCI 
€m 

Closing 
balance 
31 March 
20221 
€m 

Weighted average 

  Maturity 
year 

FX rate 

Euro 
interest 
rate 
% 

20,995 
736 
624 
3,498 
233 
78 
241 
244 

2,745 
50 
16 
61 
8 
– 
– 
– 

417 

24 

– 

– 

10 
– 
1 
145 
3 
6 
16 
69 

– 

– 

501 
(24) 
30 
323 
13 
11 
3 
– 

(3,257)  1,272 
31 
49 
25 
12 
(2) 
7 
3 

(12) 
(59) 
(239) 
(18) 
(7) 
(7) 
(72) 

(1,484) 
(5) 
20 
109 
7 
2 
3 
(69) 

1.18  2.76 
  2036 
1.56  0.92 
  2024 
1.08  1.26 
  2026 
0.86  2.97 
  2043 
  2028 
9.08  1.48 
  2037  128.53  2.47 
9.15  1.12 
  2026 
– 
12.34 
  2022 

8 

(33) 

24 

(1) 

  2023 

1.17  1.07 

(1) 

– 

1 

– 

– 

– 

– 

1,555 

– 
28,621  2,904 

113 
959 
363  1,823 

174 

– 
(3,530)  1,422 

1,133 
(285) 

  2022  17.29  0.31 

Nominal 
amounts 
€m 

Carrying 
value 
Assets 
€m 

Carrying 
value 
Liabilities 
€m 

Opening 
balance 
1 April 
2020 
€m 

Other comprehensive income 
Gain/(Loss) 
recycled to 
financing 
costs 
€m 

(Gain)/ 
Loss 
deferred to 
OCI 
€m 

Closing 
balance 
31 March 
20211 
€m 

Weighted average 

  Maturity 
year 

FX rate 

Euro 
interest 
rate 
% 

18,995 
736 
624 
2,585 
233 
78 
241 

417 

568 

621 
38 
– 
40 
– 
– 
– 

– 

– 

186 

131 

1,070 
– 
45 
199 
13 
12 
22 

(3,922)  5,900 
(102) 
28 
1 
34 
13 
(23) 

(26) 
28 
94 
(4) 
6 
(3) 

(1,477) 
104 
(26) 
228 
(17) 
(8) 
29 

501 
(24) 
30 
323 
13 
11 
3 

1.18  2.82 
  2036 
1.56  0.92 
  2024 
1.08  1.26 
  2026 
0.89  2.59 
  2047 
  2028 
9.08  1.48 
  2037  128.53  2.47 
9.15  1.12 
  2026 

8 

– 

– 

18 

52 

(62) 

8 

  2023 

1.17  1.07 

7 

– 

(11) 

– 

3 

– 

(1) 

  2021 

– 

  2028 

– 

– 

1.21 

– 

1,785 
26,448 

– 

23 
830  1,392 

631 

328 
(3,171)  6,220 

– 

959 
(1,226)  1,823 

  2021 

17.30  0.31 

Notes: 
1     Fair value movement deferred into other comprehensive income includes €1,318 million loss (2021: €1,164 million loss) and €1 million gain (2021: €2 million gain) of foreign currency basis outside the cash flow 

and net investment hedge relationships respectively. 

2     Includes euro and US dollar forward contracts against Turkish lira to hedge foreign currency forecast expenditures in local markets. Notional amounts of €146 million and $109 million (€98 million) with weighted 

average exchange rates of 12.45 and 10.95 respectively to Turkish lira. 

3  For cashflow hedges, the movement in the hypothetical derivative (hedged item) mirrors that of the hedging instrument. Hedge ineffectiveness of the swaps designated in a cash flow hedge during the period 

was €nil (2021: €nil). 

4  The fair value hedge was de-designated during the financial year. The carrying value of the bond de-designated during the financial year includes €66 million loss (2021: €76 million loss) of cumulative fair value 

adjustment for the hedged interest risk. Hedge ineffectiveness is €nil (2021: €8 million gain). The carrying value of bonds includes an additional €760 million loss (2021: €774 million loss) in relation to fair value of 
other bonds previously designated in fair value hedge relationships. 

5  Hedge ineffectiveness of swaps designated in a net investment hedge during the period was €nil (2021: €nil).

  
 
  
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
  
  
  
 
 
 
   
 
 
 
  
  
  
 
 
 
   
 
 
 
 
  
  
  
  
  
  
    
  
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
    
  
  
  
 
 
  
  
  
  
 
  
  
 
 
Annual Report 2022

190 Vodafone Group Plc   
190 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

Changes in assets and liabilities arising from financing activities 

1 April 2021 
Cash movements 

Proceeds from issuance of long-term borrowings 

  Repayment of borrowings 
  Net movement in short-term borrowings 
  Net movement in derivatives 

Interest paid 
Purchase of treasury shares 

Non-cash movements 
Fair value movements 
Foreign exchange 
Interest costs 
Lease additions 

  Other1 
31 March 2022 

1 April 2020 
Cash movements 

Proceeds from issuance of long-term borrowings 

  Repayment of borrowings 
  Net movement in short-term borrowings 
  Net movement in derivatives 

Interest paid 
Purchase of treasury shares 
Payments for settlement of written put options 

Non-cash movements 
Fair value movements 
Foreign exchange 
Interest costs 
Lease additions 

  Acquisitions of subsidiaries 
  Other1 
31 March 2021 
Note: 
1  Movement in Other liabilities primarily relate to share buyback programmes. 

Borrowings  
€m  
6677,,776600  

Derivative assets and 
liabilities  
€m  
885599  

Financial liabilities 
under put options  
€m  
449922  

Assets and liabilities 
arising from financing 
activities  
€m  
6699,,660022  

Other liabilities  
€m  
449911  

2,548 
(8,248) 
3,002 
– 
(2,246) 
– 

– 
1,386 
2,356 
3,410 
124 
70,092 

– 
– 
– 
(293) 
469 
– 

(2,631) 
(930) 
(428) 
– 
– 
(2,954) 

– 
– 
– 
– 
(17) 
– 

– 
– 
19 
– 
– 
494 

– 
– 
– 
– 
(10) 
(2,087) 

– 
(15) 
13 
– 
3,106 
1,498 

2,548 
(8,248) 
3,002 
(293) 
(1,804) 
(2,087) 

(2,631) 
441 
1,960 
3,410 
3,230 
69,130 

Borrowings  
€m  
7744,,992255  

Derivative assets and 
liabilities  
€m  
((44,,440099))  

Financial liabilities 
under put options  
€m  
11,,885500  

Assets and liabilities 
arising from financing 
activities  
€m  
7722,,553366  

Other liabilities  
€m  
117700  

4,359 
(12,237) 
(2,791) 
– 
(2,421) 
– 
– 

(9) 
(1,480) 
2,459 
4,578 
234 
143 
67,760 

– 
– 
– 
279 
452 
– 
– 

3,594 
1,428 
(485) 
– 
– 
– 
859 

– 
– 
– 
– 
(141) 
– 
(1,482) 

– 
– 
62 
– 
– 
203 
492 

– 
– 
– 
– 
(42) 
(62) 
– 

– 
(2) 
11 
– 
– 
416 
491 

4,359 
(12,237) 
(2,791) 
279 
(2,152) 
(62) 
(1,482) 

3,585 
(54) 
2,047 
4,578 
234 
762 
69,602 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
190 Vodafone Group Plc   

Annual Report 2022

190 

190 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

22. Capital and financial risk management (continued)  

22. Capital and financial risk management (continued)  

Changes in assets and liabilities arising from financing activities 

Changes in assets and liabilities arising from financing activities 

1 April 2021 

1 April 2021 

Cash movements 

Cash movements 

Proceeds from issuance of long-term borrowings 

Proceeds from issuance of long-term borrowings 

  Repayment of borrowings 

  Repayment of borrowings 

  Net movement in short-term borrowings 

  Net movement in short-term borrowings 

  Net movement in derivatives 

  Net movement in derivatives 

Interest paid 

Interest paid 

Purchase of treasury shares 

Purchase of treasury shares 

Non-cash movements 

Non-cash movements 

Fair value movements 

Fair value movements 

Foreign exchange 

Foreign exchange 

Interest costs 

Interest costs 

Lease additions 

Lease additions 

  Other1 

  Other1 

31 March 2022 

31 March 2022 

1 April 2020 

1 April 2020 

Cash movements 

Cash movements 

Proceeds from issuance of long-term borrowings 

Proceeds from issuance of long-term borrowings 

  Repayment of borrowings 

  Repayment of borrowings 

  Net movement in short-term borrowings 

  Net movement in short-term borrowings 

  Net movement in derivatives 

  Net movement in derivatives 

Interest paid 

Interest paid 

Purchase of treasury shares 

Purchase of treasury shares 

Non-cash movements 

Non-cash movements 

Fair value movements 

Fair value movements 

Foreign exchange 

Foreign exchange 

Interest costs 

Interest costs 

Lease additions 

Lease additions 

  Acquisitions of subsidiaries 

  Acquisitions of subsidiaries 

  Other1 

  Other1 

31 March 2021 

31 March 2021 

Note: 

Note: 

Borrowings  

Borrowings  

€m  

€m  

6677,,776600  

6677,,776600  

Derivative assets and 

Derivative assets and 

liabilities  

liabilities  

€m  

€m  

885599  

885599  

Financial liabilities 

Financial liabilities 

under put options  

under put options  

€m  

€m  

449922  

449922  

Assets and liabilities 

Assets and liabilities 

arising from financing 

arising from financing 

activities  

activities  

€m  

€m  

6699,,660022  

6699,,660022  

Other liabilities  

Other liabilities  

€m  

€m  

449911  

449911  

70,092 

70,092 

(2,954) 

(2,954) 

494 

494 

Derivative assets and 

Derivative assets and 

liabilities  

liabilities  

€m  

€m  

((44,,440099))  

((44,,440099))  

Financial liabilities 

Financial liabilities 

under put options  

under put options  

€m  

€m  

11,,885500  

11,,885500  

Assets and liabilities 

Assets and liabilities 

arising from financing 

arising from financing 

activities  

activities  

€m  

€m  

7722,,553366  

7722,,553366  

Other liabilities  

Other liabilities  

€m  

€m  

117700  

117700  

2,548 

2,548 

(8,248) 

(8,248) 

3,002 

3,002 

(2,246) 

(2,246) 

– 

– 

– 

– 

– 

– 

1,386 

1,386 

2,356 

2,356 

3,410 

3,410 

124 

124 

Borrowings  

Borrowings  

€m  

€m  

7744,,992255  

7744,,992255  

4,359 

4,359 

(12,237) 

(12,237) 

(2,791) 

(2,791) 

(2,421) 

(2,421) 

– 

– 

– 

– 

– 

– 

(9) 

(9) 

(1,480) 

(1,480) 

2,459 

2,459 

4,578 

4,578 

234 

234 

143 

143 

(293) 

(293) 

469 

469 

(2,631) 

(2,631) 

(930) 

(930) 

(428) 

(428) 

279 

279 

452 

452 

3,594 

3,594 

1,428 

1,428 

(485) 

(485) 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(17) 

(17) 

19 

19 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(141) 

(141) 

(1,482) 

(1,482) 

62 

62 

– 

– 

– 

– 

– 

– 

– 

– 

203 

203 

492 

492 

– 

– 

– 

– 

– 

– 

– 

– 

(10) 

(10) 

(2,087) 

(2,087) 

– 

– 

(15) 

(15) 

13 

13 

– 

– 

3,106 

3,106 

1,498 

1,498 

– 

– 

– 

– 

– 

– 

– 

– 

(42) 

(42) 

(62) 

(62) 

– 

– 

– 

– 

(2) 

(2) 

11 

11 

– 

– 

– 

– 

416 

416 

491 

491 

2,548 

2,548 

(8,248) 

(8,248) 

3,002 

3,002 

(293) 

(293) 

(1,804) 

(1,804) 

(2,087) 

(2,087) 

(2,631) 

(2,631) 

441 

441 

1,960 

1,960 

3,410 

3,410 

3,230 

3,230 

69,130 

69,130 

4,359 

4,359 

(12,237) 

(12,237) 

(2,791) 

(2,791) 

279 

279 

(2,152) 

(2,152) 

(62) 

(62) 

(1,482) 

(1,482) 

3,585 

3,585 

(54) 

(54) 

2,047 

2,047 

4,578 

4,578 

234 

234 

762 

762 

69,602 

69,602 

191 Vodafone Group Plc   
191 

Vodafone Group Plc  
Annual Report 2022  

Annual Report 2022

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

Fair value and carrying value information 
The carrying value and valuation basis of the Group’s financial assets are set out in notes 13 ‘Other investments’, 14 ‘Trade and other 
receivables’ and 19 ‘Cash and cash equivalents’. For all financial assets held at amortised cost the carrying values approximate fair value except 
as disclosed in note 13 ‘Other investments’. 

The carrying value and valuation basis of the Group’s financial liabilities are set out in notes 15 ‘Trade and other payables’ and 21 ‘Borrowings’. 
The carrying values approximate fair value for the Group’s trade payables and other payables categories. For other financial liabilities a 
comparison of fair value and carrying value is disclosed in note 21 ‘Borrowings’. 

Net financial instruments 
The table below shows the Group’s financial assets and liabilities that are subject to offset in the balance sheet and the impact of enforceable 
master netting or similar agreements. 

At 31 March 2022 
Derivative financial assets 
Derivative financial liabilities 
Total 

Gross amount 
€m 
4,626 
(1,672) 
2,954 

Amount set off 
€m 
– 
– 
– 

Related amounts not set off in the balance sheet 

Amounts 
presented in 
balance sheet 
€m 
4,626 
(1,672) 
2,954 

Right of set off 
with derivative 
counterparties 
€m 
(1,365) 
1,365 
– 

Collateral 
(liabilities)/assets1 
€m 
(2,914) 
368 
(2,546) 

Net amount 
€m 
347 
61 
408 

Related amounts not set off in the balance sheet 

At 31 March 2021 
Derivative financial assets 
Derivative financial liabilities 
Total 
Note: 
1  Excludes collateral of €330 million (2021: €913 million) pledged as initial margin that does not offset against existing mark to market balances as at 31 March. 

Amount set off 
€m 
– 
– 
– 

Gross amount 
€m 
3,151 
(4,010) 
(859) 

Amounts 
presented in 
balance sheet 
€m 
3,151 
(4,010) 
(859) 

Right of set off 
with derivative 
counterparties 
€m 
(1,989) 
1,989 
– 

Collateral 
(liabilities)/assets1 
€m 
(962) 
2,194 
1,232 

Net amount 
€m 
200 
173 
373 

Financial assets and liabilities are offset and the net amount reported in the consolidated balance sheet when there is a legally enforceable right 
to offset the recognised amounts and there is an intention to settle on a net basis or realise the asset and settle the liability simultaneously. 
Derivative financial instruments that do not meet the criteria for offset could be settled net in certain circumstances under ISDA (‘International 
Swaps and Derivatives Association’) agreements where each party has the option to settle amounts on a net basis in the event of default from 
the other. Collateral may be offset and net settled against derivative financial instruments in the event of default by either party. The 
aforementioned collateral balances are recorded in ‘other investments’ or ‘current borrowings’ respectively. 

Payments for settlement of written put options 

Payments for settlement of written put options 

23. Directors and key management compensation 

1  Movement in Other liabilities primarily relate to share buyback programmes. 

1  Movement in Other liabilities primarily relate to share buyback programmes. 

67,760 

67,760 

859 

859 

Salaries and fees 
Incentive schemes1 
Other benefits2 

2022 
€m 
4 
3 
– 
7 

2021 
€m 
4 
3 
– 
7 

2020 
€m 
4 
2 
1 
7 

Notes: 
1  Excludes gains from long-term incentive plans. 
2 

Includes the value of the cash allowance taken by some individuals in lieu of pension contributions. 

No Directors serving during the year exercised share options in the year ended 31 March 2022 (2021: None; 2020: None). 

This note details the total amounts earned by the Company’s Directors and members of the Executive 
Committee.  

Directors 
Aggregate emoluments of the Directors of the Company were as follows:  

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

192 Vodafone Group Plc   
192 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

23. Directors and key management compensation (continued)  

Key management compensation 
Aggregate compensation for key management, being the Directors and members of the Executive Committee, was as follows:  

Short-term employee benefits 
Share-based payments 

2022 

€m 
28 
8 
36 

2021 
Re-presented1 
€m 
28 
11 
39 

2020 
Re-presented1 
€m 
27 
7 
34 

Note: 
1  The prior year comparatives for share-based payments have been re-presented to reflect the market value of the vested shares provided to key management personnel in the reported period.  
The previous presentation was based on the value of share awards granted and recognised over the vesting period, however the grants were subject to various vesting conditions. The revised 
measurement basis is considered to provide a more appropriate measure of actual compensation received by key management personnel in the period.  The re-presentation decreases the 
previously disclosed amounts by €12 million and €23 million for the years ended 31 March 2021 and 31 March 2020, respectively. 

24. Employees 

This note shows the average number of people employed by the Group during the year, in which areas of 
our business our employees work and where they are based. It also shows total employment costs. 

2022 
Employees 

2021 
Employees 

2020 
Employees 

By activity 
Operations 
Selling and distribution 
Customer care and administration 

15,404 
25,499 
56,038 
96,941 

By segment 
Germany 
Italy 
Spain 
UK 
Other Europe 
Vodacom 
Other Markets 
Vantage Towers1 
Common Functions 
Total 
Note: 
1  Vantage Towers is a new reporting segment for the year ended 31 March 2022. See Note 2 ‘Revenue disaggregation and segmental analysis’ for details.  

15,256 
5,765 
4,194 
9,198 
15,106 
7,973 
9,336 
502 
29,611 
96,941 

The cost incurred in respect of these employees (including Directors) was: 

14,893 
26,874 
54,739 
96,506 

15,798 
5,818 
4,257 
9,584 
15,460 
7,810 
9,498 
– 
28,281 
96,506 

14,616 
28,133 
52,470 
95,219 

15,199 
5,980 
4,316 
10,295 
14,646 
7,773 
10,515 
– 
26,495 
95,219 

Wages and salaries 
Social security costs 
Other pension costs (note 25) 
Share-based payments (note 26) 
Total 

2022 
€m 
4,469 
578 
168 
119 
5,334 

2021 
€m 
4,238 
549 
235 
135 
5,157 

2020 
€m 
4,571 
531 
226 
134 
5,462 

  
 
 
 
  
 
 
  
  
 
  
  
  
  
  
  
 
 
 
 
  
  
192 Vodafone Group Plc   

Annual Report 2022

192 

192 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

23. Directors and key management compensation (continued)  

23. Directors and key management compensation (continued)  

Key management compensation 

Key management compensation 

Aggregate compensation for key management, being the Directors and members of the Executive Committee, was as follows:  

Aggregate compensation for key management, being the Directors and members of the Executive Committee, was as follows:  

1  The prior year comparatives for share-based payments have been re-presented to reflect the market value of the vested shares provided to key management personnel in the reported period.  

1  The prior year comparatives for share-based payments have been re-presented to reflect the market value of the vested shares provided to key management personnel in the reported period.  

The previous presentation was based on the value of share awards granted and recognised over the vesting period, however the grants were subject to various vesting conditions. The revised 

The previous presentation was based on the value of share awards granted and recognised over the vesting period, however the grants were subject to various vesting conditions. The revised 

measurement basis is considered to provide a more appropriate measure of actual compensation received by key management personnel in the period.  The re-presentation decreases the 

measurement basis is considered to provide a more appropriate measure of actual compensation received by key management personnel in the period.  The re-presentation decreases the 

previously disclosed amounts by €12 million and €23 million for the years ended 31 March 2021 and 31 March 2020, respectively. 

previously disclosed amounts by €12 million and €23 million for the years ended 31 March 2021 and 31 March 2020, respectively. 

This note shows the average number of people employed by the Group during the year, in which areas of 

This note shows the average number of people employed by the Group during the year, in which areas of 

our business our employees work and where they are based. It also shows total employment costs. 

our business our employees work and where they are based. It also shows total employment costs. 

Short-term employee benefits 

Short-term employee benefits 

Share-based payments 

Share-based payments 

Note: 

Note: 

24. Employees 

24. Employees 

By activity 

By activity 

Operations 

Operations 

Selling and distribution 

Selling and distribution 

Customer care and administration 

Customer care and administration 

By segment 

By segment 

Germany 

Germany 

Italy 

Italy 

Spain 

Spain 

UK 

UK 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Vantage Towers1 

Vantage Towers1 

Common Functions 

Common Functions 

Total 

Total 

Note: 

Note: 

Wages and salaries 

Wages and salaries 

Social security costs 

Social security costs 

Other pension costs (note 25) 

Other pension costs (note 25) 

Share-based payments (note 26) 

Share-based payments (note 26) 

Total 

Total 

1  Vantage Towers is a new reporting segment for the year ended 31 March 2022. See Note 2 ‘Revenue disaggregation and segmental analysis’ for details.  

1  Vantage Towers is a new reporting segment for the year ended 31 March 2022. See Note 2 ‘Revenue disaggregation and segmental analysis’ for details.  

The cost incurred in respect of these employees (including Directors) was: 

The cost incurred in respect of these employees (including Directors) was: 

193 Vodafone Group Plc   
193 

Vodafone Group Plc  
Annual Report 2022  

Annual Report 2022

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

2022 

2022 

€m 

€m 

28 

28 

8 

8 

36 

36 

Re-presented1 

Re-presented1 

Re-presented1 

Re-presented1 

2021 

2021 

€m 

€m 

28 

28 

11 

11 

39 

39 

2020 

2020 

€m 

€m 

27 

27 

7 

7 

34 

34 

2022 

2022 

Employees 

Employees 

2021 

2021 

Employees 

Employees 

2020 

2020 

Employees 

Employees 

15,256 

15,256 

15,798 

15,798 

15,404 

15,404 

25,499 

25,499 

56,038 

56,038 

96,941 

96,941 

5,765 

5,765 

4,194 

4,194 

9,198 

9,198 

15,106 

15,106 

7,973 

7,973 

9,336 

9,336 

502 

502 

29,611 

29,611 

96,941 

96,941 

14,893 

14,893 

26,874 

26,874 

54,739 

54,739 

96,506 

96,506 

5,818 

5,818 

4,257 

4,257 

9,584 

9,584 

15,460 

15,460 

7,810 

7,810 

9,498 

9,498 

– 

– 

28,281 

28,281 

96,506 

96,506 

14,616 

14,616 

28,133 

28,133 

52,470 

52,470 

95,219 

95,219 

15,199 

15,199 

5,980 

5,980 

4,316 

4,316 

10,295 

10,295 

14,646 

14,646 

7,773 

7,773 

10,515 

10,515 

– 

– 

26,495 

26,495 

95,219 

95,219 

2022 

2022 

€m 

€m 

4,469 

4,469 

578 

578 

168 

168 

119 

119 

2021 

2021 

€m 

€m 

4,238 

4,238 

549 

549 

235 

235 

135 

135 

2020 

2020 

€m 

€m 

4,571 

4,571 

531 

531 

226 

226 

134 

134 

5,334 

5,334 

5,157 

5,157 

5,462 

5,462 

25. Post employment benefits 

The Group operates a number of Defined Benefit and Defined Contribution retirement plans for our 
employees. The Group’s largest defined benefit plan is in the UK. For further details see ‘Critical accounting 
judgements and key sources of estimation uncertainty’ in note 1 ‘Basis of preparation’.    

Accounting policies 
For defined benefit retirement plans, the difference between the fair value of the plan assets and the present value of the plan liabilities is 
recognised as an asset or a liability on the consolidated statement of financial position. Defined benefit plan liabilities are assessed using the 
projected unit funding method and applying the principal actuarial assumptions at the reporting period date. Assets are valued at market value. 

Actuarial gains and losses are taken to the consolidated statement of comprehensive income for defined benefit plans or consolidated income 
statement for cash leaver plans as incurred. For this purpose, actuarial gains and losses comprise both the effects of changes in actuarial 
assumptions and experience adjustments arising from differences between the previous actuarial assumptions and what has actually occurred. 
The return on plan assets, in excess of interest income, and costs incurred for the management of plan assets are also taken to other 
comprehensive income. 

Other movements in the net surplus or deficit are recognised in the consolidated income statement, including the current service cost, any past 
service cost and the effect of any settlements. The interest cost less the expected interest income on assets is also charged to the consolidated 
income statement. The amount charged to the consolidated income statement in respect of these plans is included within operating costs or in 
the Group’s share of the results of equity accounted operations, as appropriate. 

The Group’s contributions to defined contribution pension plans are charged to the consolidated income statement as they fall due. 

Background 
At 31 March 2022 the Group operated a number of retirement plans for the benefit of its employees throughout the world, with varying rights 
and obligations depending on the conditions and practices in the countries concerned. The Group’s philosophy is to provide access to defined 
contribution retirement plans where feasible and to manage legacy defined benefit retirement arrangements. Defined benefit plans provide 
benefits based on the employees’ length of pensionable service and their final pensionable salary or other criteria. Defined contribution plans 
offer employees individual funds that are converted into benefits at the time of retirement. 

The Group operates defined benefit plans in Germany, India, Ireland, Italy, the UK, the United States; defined benefit indemnity plans in Greece 
and Turkey; and a cash leaver plan in India. Defined contribution plans are currently provided in Egypt, Germany, Greece, Hungary, India, 
Ireland, Italy, Portugal, South Africa, Spain and the UK. 

Income statement expense 

Defined contribution plans 
Defined benefit plans 
Total amount charged to income statement (note 24) 

2022 
€m 
197 
(29) 
168 

2021 
€m 
204 
31 
235 

2020 
€m 
180 
46 
226 

Defined benefit plans 
The Group’s retirement policy is to provide competitive pension provision, in each operating country, in line with the market median for that 
location. The Group’s preferred retirement provision is focused on Defined Contribution arrangements and/or State provision for future service. 

The Group’s main defined benefit funding liability is the Vodafone UK Group Pension Scheme (‘Vodafone UK plan’). Since June 2014 the 
Vodafone UK plan has consisted of two segregated sections: the Vodafone Section and the Cable & Wireless Section (‘CWW Section’). Both 
sections are closed to new entrants and to future accrual. The Group also operates smaller funded and unfunded plans in the UK, funded and 
unfunded plans in Germany and a funded plan in Ireland. Defined benefit pension provision exposes the Group to actuarial risks such as longer 
than expected longevity of participants, lower than expected return on investments and higher than expected inflation, which may increase the 
liabilities or reduce the value of assets of the plans. 

During 2022 the Group consolidated its defined benefit plans with the mergers of a small plan in the UK, The J O Grant & Taylor (London) Ltd 
Staff Pension Scheme, into the Vodafone Section of the Vodafone UK plan and of the Cable and Wireless Employee Benefits Scheme in Ireland 
into the Vodafone Ireland Pension Plan. 

The main defined benefit plans are administered by trustee boards which are legally separate from the Group and consist of representatives 
who are employees, former employees or are independent from the Group. The trustee boards of the pension plans are required by legislation 
to act in the best interest of the participants, set the investment strategy and contribution rates and are subject to statutory funding regimes. 

The Vodafone UK plan is registered as an occupational pension plan with HM Revenue and Customs (‘HMRC’) and is subject to UK legislation 
and operates within the framework outlined by the Pensions Regulator. UK legislation requires that pension plans are funded prudently and that 
valuations are undertaken at least every three years. Separate valuations are required for the Vodafone Section and CWW Section.

  
 
 
 
  
 
 
  
  
 
  
  
  
  
  
  
 
 
 
 
  
  
 
 
  
  
  
  
 
 
 
  
 
 
  
  
 
  
  
  
  
  
  
 
 
 
 
  
  
Annual Report 2022

194 Vodafone Group Plc   
194 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

25. Post employment benefits (continued)  

The trustees obtain regular actuarial valuations to check whether the statutory funding objective is met and whether a recovery plan is required 
to restore funding to the level of the agreed technical provisions. The 31 March 2019 triennial actuarial valuation for the Vodafone Section and 
CWW Section of the Vodafone UK plan showed a net deficit of £78 million (€90 million) on the funding basis, comprising of a £173 million (€200 
million) deficit for the Vodafone Section and a £95 million (€110 million) surplus for the CWW Section. The next triennial actuarial valuation of 
the Vodafone UK plan has an effective date of 31 March 2022. 

These plan-specific actuarial valuations will differ to the IAS 19 accounting basis, which is used to measure pension assets and liabilities 
presented in the Group’s consolidated statement of financial position. 

Following the 2019 triennial valuation, the Group and trustees of the Vodafone UK plan agreed a funding plan to address the valuation deficit in 
the Vodafone Section over the period to 31 March 2025 and made a cash contribution on 4 September 2020 of £80 million (€90 million) into 
the Vodafone Section. This cash payment was invested into an annuity policy issued by a third party insurance company which in turn entered 
into a reinsurance policy covering these risks with the Group’s captive insurance company, see note 15 ‘Trade and other payables’. No further 
contributions are due in respect of the deficit revealed at the 2019 valuation. 

Funding plans are individually agreed for each of the Group’s other defined benefit plans with the respective trustees or governing board, taking 
into account local regulatory requirements. It is expected that ordinary contributions of €49 million will be paid into the Group’s defined benefit 
plans during the year ending 31 March 2023. The Group has also provided certain guarantees in respect of the Vodafone UK plan; further details 
are provided in note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 

The investment strategy for the UK plans is controlled by the trustees in consultation with the Group and the plans have no direct investments 
in the Group’s equity securities or in property or other assets currently used by the Group. The allocation of assets between different classes of 
investment is reviewed regularly and is a key factor in the trustee investment policy. The trustees aim to achieve the plan’s investment 
objectives through investing partly in a diversified mix of growth assets which, over the long term, are expected to grow in value by more than 
the low risk assets. The low risk assets include cash and gilts, inflation and interest rate hedging and in substance insured pensioner annuity 
policies in both the Vodafone Section and CWW Sections of the Vodafone UK plan and an insured pensioner annuity policy in the Vodafone 
Ireland Pension Plan. A number of investment managers are appointed to promote diversification by assets, organisation and investment style 
and current market conditions and trends are regularly assessed, which may lead to adjustments in the asset allocation. 

Actuarial assumptions 
The Group’s plan liabilities are measured using the projected unit credit method using the principal actuarial assumptions set out below: 

Weighted average actuarial assumptions used at 31 March1: 
Rate of inflation2 
Rate of increase in salaries3 
Discount rate 
Notes: 
1  Figures shown represent a weighted average assumption of the individual plans. 
2  The rate of increase in pensions in payment and deferred revaluation are dependent on the rate of inflation. 
3  Relates only to schemes open to future accrual primarily in Germany, Ireland and India. 

2022 
% 

3.3 
3.1 
2.5 

2021 
% 

2.9 
2.7 
1.8 

2020 
% 

2.2 
2.5 
2.0 

Mortality assumptions used are based on recommendations from the individual local actuaries which include adjustments for the experience of 
the Group where appropriate. The Group’s largest plan is the Vodafone UK plan. Further life expectancies assumed for the UK plans are 
23.4/25.4 years (2021: 23.4/25.4 years) for a male/female pensioner currently aged 65 years and 25.4/27.5 years (2021: 25.4/27.4 years) 
from age 65 for a male/female non-pensioner member currently aged 40. 

Charges made to the consolidated income statement and consolidated statement of comprehensive income (‘SOCI’) on the basis of the 
assumptions stated above are: 

Current service cost 
Net past service (credit)/costs1 
Net interest charge/(income) 
Total net (credit)/cost included within staff costs 
Actuarial gains/(losses) recognised in the SOCI 
Note: 
1  A change in Germany relating to the provision of death and disability benefits effective from 1 April 2021 resulted in a past service credit of €49 million; further net past service credits were 

recognised in the year ended 31 March 2022 for the Vodafone UK plan relating to the offer of a pension increase exchange to all members at retirement and benefit clarifications. 

Duration of the benefit obligations 
The weighted average duration of the defined benefit obligation at 31 March 2022 is 21 years (2021: 21 years). 

2022 
€m 
38 
(71) 
4 
(29) 
627 

2021 
€m 
37 
2 
(8) 
31 
(686) 

2020 
€m 
37 
– 
9 
46 
640 

  
 
 
  
  
 
  
  
  
  
194 Vodafone Group Plc   

Annual Report 2022

194 

194 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

25. Post employment benefits (continued)  

25. Post employment benefits (continued)  

The trustees obtain regular actuarial valuations to check whether the statutory funding objective is met and whether a recovery plan is required 

The trustees obtain regular actuarial valuations to check whether the statutory funding objective is met and whether a recovery plan is required 

to restore funding to the level of the agreed technical provisions. The 31 March 2019 triennial actuarial valuation for the Vodafone Section and 

to restore funding to the level of the agreed technical provisions. The 31 March 2019 triennial actuarial valuation for the Vodafone Section and 

CWW Section of the Vodafone UK plan showed a net deficit of £78 million (€90 million) on the funding basis, comprising of a £173 million (€200 

CWW Section of the Vodafone UK plan showed a net deficit of £78 million (€90 million) on the funding basis, comprising of a £173 million (€200 

million) deficit for the Vodafone Section and a £95 million (€110 million) surplus for the CWW Section. The next triennial actuarial valuation of 

million) deficit for the Vodafone Section and a £95 million (€110 million) surplus for the CWW Section. The next triennial actuarial valuation of 

the Vodafone UK plan has an effective date of 31 March 2022. 

the Vodafone UK plan has an effective date of 31 March 2022. 

These plan-specific actuarial valuations will differ to the IAS 19 accounting basis, which is used to measure pension assets and liabilities 

These plan-specific actuarial valuations will differ to the IAS 19 accounting basis, which is used to measure pension assets and liabilities 

presented in the Group’s consolidated statement of financial position. 

presented in the Group’s consolidated statement of financial position. 

Following the 2019 triennial valuation, the Group and trustees of the Vodafone UK plan agreed a funding plan to address the valuation deficit in 

Following the 2019 triennial valuation, the Group and trustees of the Vodafone UK plan agreed a funding plan to address the valuation deficit in 

the Vodafone Section over the period to 31 March 2025 and made a cash contribution on 4 September 2020 of £80 million (€90 million) into 

the Vodafone Section over the period to 31 March 2025 and made a cash contribution on 4 September 2020 of £80 million (€90 million) into 

the Vodafone Section. This cash payment was invested into an annuity policy issued by a third party insurance company which in turn entered 

the Vodafone Section. This cash payment was invested into an annuity policy issued by a third party insurance company which in turn entered 

into a reinsurance policy covering these risks with the Group’s captive insurance company, see note 15 ‘Trade and other payables’. No further 

into a reinsurance policy covering these risks with the Group’s captive insurance company, see note 15 ‘Trade and other payables’. No further 

contributions are due in respect of the deficit revealed at the 2019 valuation. 

contributions are due in respect of the deficit revealed at the 2019 valuation. 

Funding plans are individually agreed for each of the Group’s other defined benefit plans with the respective trustees or governing board, taking 

Funding plans are individually agreed for each of the Group’s other defined benefit plans with the respective trustees or governing board, taking 

into account local regulatory requirements. It is expected that ordinary contributions of €49 million will be paid into the Group’s defined benefit 

into account local regulatory requirements. It is expected that ordinary contributions of €49 million will be paid into the Group’s defined benefit 

plans during the year ending 31 March 2023. The Group has also provided certain guarantees in respect of the Vodafone UK plan; further details 

plans during the year ending 31 March 2023. The Group has also provided certain guarantees in respect of the Vodafone UK plan; further details 

are provided in note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 

are provided in note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements. 

The investment strategy for the UK plans is controlled by the trustees in consultation with the Group and the plans have no direct investments 

The investment strategy for the UK plans is controlled by the trustees in consultation with the Group and the plans have no direct investments 

in the Group’s equity securities or in property or other assets currently used by the Group. The allocation of assets between different classes of 

in the Group’s equity securities or in property or other assets currently used by the Group. The allocation of assets between different classes of 

investment is reviewed regularly and is a key factor in the trustee investment policy. The trustees aim to achieve the plan’s investment 

investment is reviewed regularly and is a key factor in the trustee investment policy. The trustees aim to achieve the plan’s investment 

objectives through investing partly in a diversified mix of growth assets which, over the long term, are expected to grow in value by more than 

objectives through investing partly in a diversified mix of growth assets which, over the long term, are expected to grow in value by more than 

the low risk assets. The low risk assets include cash and gilts, inflation and interest rate hedging and in substance insured pensioner annuity 

the low risk assets. The low risk assets include cash and gilts, inflation and interest rate hedging and in substance insured pensioner annuity 

policies in both the Vodafone Section and CWW Sections of the Vodafone UK plan and an insured pensioner annuity policy in the Vodafone 

policies in both the Vodafone Section and CWW Sections of the Vodafone UK plan and an insured pensioner annuity policy in the Vodafone 

Ireland Pension Plan. A number of investment managers are appointed to promote diversification by assets, organisation and investment style 

Ireland Pension Plan. A number of investment managers are appointed to promote diversification by assets, organisation and investment style 

and current market conditions and trends are regularly assessed, which may lead to adjustments in the asset allocation. 

and current market conditions and trends are regularly assessed, which may lead to adjustments in the asset allocation. 

The Group’s plan liabilities are measured using the projected unit credit method using the principal actuarial assumptions set out below: 

The Group’s plan liabilities are measured using the projected unit credit method using the principal actuarial assumptions set out below: 

Actuarial assumptions 

Actuarial assumptions 

Rate of inflation2 

Rate of inflation2 

Rate of increase in salaries3 

Rate of increase in salaries3 

Discount rate 

Discount rate 

Notes: 

Notes: 

Weighted average actuarial assumptions used at 31 March1: 

Weighted average actuarial assumptions used at 31 March1: 

1  Figures shown represent a weighted average assumption of the individual plans. 

1  Figures shown represent a weighted average assumption of the individual plans. 

2  The rate of increase in pensions in payment and deferred revaluation are dependent on the rate of inflation. 

2  The rate of increase in pensions in payment and deferred revaluation are dependent on the rate of inflation. 

3  Relates only to schemes open to future accrual primarily in Germany, Ireland and India. 

3  Relates only to schemes open to future accrual primarily in Germany, Ireland and India. 

Mortality assumptions used are based on recommendations from the individual local actuaries which include adjustments for the experience of 

Mortality assumptions used are based on recommendations from the individual local actuaries which include adjustments for the experience of 

the Group where appropriate. The Group’s largest plan is the Vodafone UK plan. Further life expectancies assumed for the UK plans are 

the Group where appropriate. The Group’s largest plan is the Vodafone UK plan. Further life expectancies assumed for the UK plans are 

23.4/25.4 years (2021: 23.4/25.4 years) for a male/female pensioner currently aged 65 years and 25.4/27.5 years (2021: 25.4/27.4 years) 

23.4/25.4 years (2021: 23.4/25.4 years) for a male/female pensioner currently aged 65 years and 25.4/27.5 years (2021: 25.4/27.4 years) 

from age 65 for a male/female non-pensioner member currently aged 40. 

from age 65 for a male/female non-pensioner member currently aged 40. 

Charges made to the consolidated income statement and consolidated statement of comprehensive income (‘SOCI’) on the basis of the 

Charges made to the consolidated income statement and consolidated statement of comprehensive income (‘SOCI’) on the basis of the 

2022 

2022 

% 

% 

3.3 

3.3 

3.1 

3.1 

2.5 

2.5 

2021 

2021 

% 

% 

2.9 

2.9 

2.7 

2.7 

1.8 

1.8 

2020 

2020 

% 

% 

2.2 

2.2 

2.5 

2.5 

2.0 

2.0 

2022 

2022 

€m 

€m 

38 

38 

(71) 

(71) 

4 

4 

(29) 

(29) 

627 

627 

2021 

2021 

€m 

€m 

37 

37 

2 

2 

(8) 

(8) 

31 

31 

(686) 

(686) 

2020 

2020 

€m 

€m 

37 

37 

– 

– 

9 

9 

46 

46 

640 

640 

assumptions stated above are: 

assumptions stated above are: 

Current service cost 

Current service cost 

Net past service (credit)/costs1 

Net past service (credit)/costs1 

Net interest charge/(income) 

Net interest charge/(income) 

Total net (credit)/cost included within staff costs 

Total net (credit)/cost included within staff costs 

Actuarial gains/(losses) recognised in the SOCI 

Actuarial gains/(losses) recognised in the SOCI 

Note: 

Note: 

1  A change in Germany relating to the provision of death and disability benefits effective from 1 April 2021 resulted in a past service credit of €49 million; further net past service credits were 

1  A change in Germany relating to the provision of death and disability benefits effective from 1 April 2021 resulted in a past service credit of €49 million; further net past service credits were 

recognised in the year ended 31 March 2022 for the Vodafone UK plan relating to the offer of a pension increase exchange to all members at retirement and benefit clarifications. 

recognised in the year ended 31 March 2022 for the Vodafone UK plan relating to the offer of a pension increase exchange to all members at retirement and benefit clarifications. 

Duration of the benefit obligations 

Duration of the benefit obligations 

The weighted average duration of the defined benefit obligation at 31 March 2022 is 21 years (2021: 21 years). 

The weighted average duration of the defined benefit obligation at 31 March 2022 is 21 years (2021: 21 years). 

Annual Report 2022

195 Vodafone Group Plc   
195 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

Fair value of the assets and present value of the liabilities of the plans 
The amount included in the consolidated statement of financial position arising from the Group’s obligations in respect of its defined benefit 
plans is as follows: 

1 April 2020 
Service cost 
Interest income/(cost) 
Return on plan assets excluding interest income 
Actuarial losses arising from changes in financial assumptions 
Actuarial losses arising from experience adjustments 
Employer cash contributions 
Member cash contributions 
Benefits paid 
Exchange rate movements 
Other movements 
31 March 2021 
Service cost 
Past service credit 
Interest income/(cost) 
Return on plan assets excluding interest income 
Actuarial gains arising from changes in demographic assumptions 
Actuarial gains arising from changes in financial assumptions 
Actuarial gains arising from experience adjustments 
Employer cash contributions 
Member cash contributions 
Benefits paid 
Exchange rate movements 
Other movements 
31 March 2022 

An analysis of the net surplus/(deficit) is provided below for the Group as a whole. 

Assets  
€m  
6,906 
– 
137 
466 
– 
– 
125 
10 
(243) 
244 
(13) 
7,632 
– 
– 
140 
58 
– 
– 
– 
60 
17 
(241) 
52 
(3) 
7,715 

Liabilities  
€m  
(6,754) 
(39) 
(129) 
– 
(1,118) 
(34) 
– 
(10) 
243 
(249) 
5 
(8,085) 
(38) 
71 
(144) 
– 
7 
483 
79 
– 
(17) 
241 
(45) 
7 
(7,441) 

Net surplus/ 
(deficit)  
€m  
152 
(39) 
8 
466 
(1,118) 
(34) 
125 
– 
– 
(5) 
(8) 
(453) 
(38) 
71 
(4) 
58 
7 
483 
79 
60 
– 
– 
7 
4 
274 

2022 
€m 

2021 
€m 

Analysis of net surplus/(deficit): 
Total fair value of plan assets 
Present value of funded plan liabilities 
Net surplus/(deficit) for funded plans 
Present value of unfunded plan liabilities 
Net surplus/(deficit) 
Net surplus/(deficit) is analysed as: 
Assets1 
Liabilities 
Note: 
1    Pension assets are deemed to be recoverable and there are no adjustments in respect of minimum funding requirements as economic benefits are available to the Group either in the form of 

7,715 
(7,337) 
378 
(104) 
274 

7,632 
(7,968) 
(336) 
(117) 
(453) 

555 
(281) 

60 
(513) 

future refunds or, for plans still open to benefit accrual, in the form of possible reductions in future contributions.      

An analysis of net surplus/(deficit) is provided below for the Vodafone UK plan, which is a funded plan. As part of the merger of the Vodafone UK 
plan and the Cable and Wireless Worldwide Retirement Plan (‘CWWRP’) plan on 6 June 2014 the assets and liabilities of the CWW Section are 
segregated from the Vodafone Section and hence are reported separately below. 

Analysis of net surplus/(deficit): 
Total fair value of plan assets 
Present value of plan liabilities 
Net surplus/(deficit) 
Net surplus/(deficit) are analysed as: 
Assets 
Liabilities 

CWW Section 
2022 
€m 

2021 
€m 

Vodafone Section  

2022 
€m 

2021 
€m 

2,850 
(2,565) 
285 

285 
– 

2,912 
(2,852) 
60 

60 
– 

3,399 
(3,166) 
233 

233 
– 

3,298 
(3,457) 
(159) 

– 
(159) 

  
 
 
  
  
 
  
  
  
  
 
 
  
  
  
  
  
  
 
 
  
  
  
 
 
 
  
 
 
 
 
 
  
 
 
  
  
 
  
  
  
  
Annual Report 2022

196 Vodafone Group Plc   
196 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2021 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

25. Post employment benefits (continued)  

Fair value of plan assets 

Cash and cash equivalents 
Equity investments: 

With quoted prices in an active market 
Without quoted prices in an active market 

Debt instruments: 

With quoted prices in an active market 
Without quoted prices in an active market 

Property: 

With quoted prices in an active market 
Without quoted prices in an active market 

Derivatives:1 

Without quoted prices in an active market 

Investment fund 
Annuity policies  

With quoted prices in an active market 
Without quoted prices  

2022 
€m 
55 

849 
359 

1,334 
317 

29 
460 

2,195 
1,161 

34 
922 
7,715 

2021 
€m 
247 

1,376 
294 

4,589 
559 

26 
494 

(1,557) 
604 

4 
996 
7,632 

Total  
Note: 
1  Derivatives include collateral held in the form of cash. Assets are valued using ‘level 2’ inputs under IFRS 13 ‘Fair Value Measurement’ principles and classified as unquoted accordingly. 

The fair value of plan assets, which have been measured in accordance with IFRS 13 ‘Fair Value Measurement’, are analysed by asset category 
above and are subdivided by assets that have a quoted market price in an active market and those that do not, such as investment funds. Where 
available, the fair values are quoted prices (e.g. listed equity, sovereign debt and corporate bonds). Unlisted investments without quoted prices in 
an active market (e.g. private equity) are included at values provided by the fund manager in accordance with relevant guidance. Other 
significant assets are valued based on observable inputs such as yield curves. The Vodafone UK plan annuity policies fully match the pension 
obligations of those pensioners insured and therefore are set equal to the present value of the related obligations. Investment funds of €1,161 
million at 31 March 2022 include investments in diversified alternative beta funds held in the Vodafone Section of the Vodafone UK plan. 

The actual return on plan assets over the year to 31 March 2022 was a gain of €198 million (2021: €603 million gain). 

Sensitivity analysis 
Measurement of the Group’s defined benefit retirement obligation is sensitive to changes in certain key assumptions. The sensitivity analysis 
below shows how a reasonably possible increase or decrease in a particular assumption would, in isolation, result in an increase or decrease in 
the present value of the defined benefit obligation as at 31 March 2022. 

Rate of inflation 

Rate of increase in salaries 

Discount rate 

Life expectancy 

Decrease by 0.5% 
€m 

Increase by 0.5%  Decrease by 0.5% 
€m 

€m 

Increase by 0.5%  Decrease by 0.5% 
€m 

€m 

Increase by 0.5%  Decrease by 1 year 
€m 

€m 

Increase by 1 year 
€m 

(Decrease)/increase in present 
value of defined benefit obligation1 
Note: 
1  The sensitivity analysis may not be representative of an actual change in the defined benefit obligation as it is unlikely that changes in assumptions would occur in isolation of one another. In 

(248) 

(547) 

(668) 

552 

770 

(1) 

1 

248 

presenting this sensitivity analysis, the change in the present value of the defined benefit obligation has been calculated on the same basis as prior years using the projected unit credit method at 
the end of the year, which is the same as that applied in calculating the defined benefit obligation liability recognised in the statement of financial position. The rate of inflation assumption 
sensitivity factors in the impact of changes to all assumptions relating to inflation including the rate of increase in salaries, pension increases and deferred revaluations.

  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
196 Vodafone Group Plc   

Annual Report 2022

196 

196 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2021 

Annual Report 2021 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

25. Post employment benefits (continued)  

25. Post employment benefits (continued)  

Fair value of plan assets 

Fair value of plan assets 

Cash and cash equivalents 

Cash and cash equivalents 

Equity investments: 

Equity investments: 

With quoted prices in an active market 

With quoted prices in an active market 

Without quoted prices in an active market 

Without quoted prices in an active market 

Debt instruments: 

Debt instruments: 

With quoted prices in an active market 

With quoted prices in an active market 

Without quoted prices in an active market 

Without quoted prices in an active market 

Property: 

Property: 

With quoted prices in an active market 

With quoted prices in an active market 

Without quoted prices in an active market 

Without quoted prices in an active market 

Without quoted prices in an active market 

Without quoted prices in an active market 

Derivatives:1 

Derivatives:1 

Investment fund 

Investment fund 

Annuity policies  

Annuity policies  

With quoted prices in an active market 

With quoted prices in an active market 

Without quoted prices  

Without quoted prices  

Total  

Total  

Note: 

Note: 

2022 

2022 

€m 

€m 

55 

55 

849 

849 

359 

359 

1,334 

1,334 

317 

317 

29 

29 

460 

460 

2,195 

2,195 

1,161 

1,161 

34 

34 

922 

922 

7,715 

7,715 

2021 

2021 

€m 

€m 

247 

247 

1,376 

1,376 

294 

294 

4,589 

4,589 

559 

559 

26 

26 

494 

494 

(1,557) 

(1,557) 

604 

604 

4 

4 

996 

996 

7,632 

7,632 

1  Derivatives include collateral held in the form of cash. Assets are valued using ‘level 2’ inputs under IFRS 13 ‘Fair Value Measurement’ principles and classified as unquoted accordingly. 

1  Derivatives include collateral held in the form of cash. Assets are valued using ‘level 2’ inputs under IFRS 13 ‘Fair Value Measurement’ principles and classified as unquoted accordingly. 

The fair value of plan assets, which have been measured in accordance with IFRS 13 ‘Fair Value Measurement’, are analysed by asset category 

The fair value of plan assets, which have been measured in accordance with IFRS 13 ‘Fair Value Measurement’, are analysed by asset category 

above and are subdivided by assets that have a quoted market price in an active market and those that do not, such as investment funds. Where 

above and are subdivided by assets that have a quoted market price in an active market and those that do not, such as investment funds. Where 

available, the fair values are quoted prices (e.g. listed equity, sovereign debt and corporate bonds). Unlisted investments without quoted prices in 

available, the fair values are quoted prices (e.g. listed equity, sovereign debt and corporate bonds). Unlisted investments without quoted prices in 

an active market (e.g. private equity) are included at values provided by the fund manager in accordance with relevant guidance. Other 

an active market (e.g. private equity) are included at values provided by the fund manager in accordance with relevant guidance. Other 

significant assets are valued based on observable inputs such as yield curves. The Vodafone UK plan annuity policies fully match the pension 

significant assets are valued based on observable inputs such as yield curves. The Vodafone UK plan annuity policies fully match the pension 

obligations of those pensioners insured and therefore are set equal to the present value of the related obligations. Investment funds of €1,161 

obligations of those pensioners insured and therefore are set equal to the present value of the related obligations. Investment funds of €1,161 

million at 31 March 2022 include investments in diversified alternative beta funds held in the Vodafone Section of the Vodafone UK plan. 

million at 31 March 2022 include investments in diversified alternative beta funds held in the Vodafone Section of the Vodafone UK plan. 

The actual return on plan assets over the year to 31 March 2022 was a gain of €198 million (2021: €603 million gain). 

The actual return on plan assets over the year to 31 March 2022 was a gain of €198 million (2021: €603 million gain). 

Sensitivity analysis 

Sensitivity analysis 

Measurement of the Group’s defined benefit retirement obligation is sensitive to changes in certain key assumptions. The sensitivity analysis 

Measurement of the Group’s defined benefit retirement obligation is sensitive to changes in certain key assumptions. The sensitivity analysis 

below shows how a reasonably possible increase or decrease in a particular assumption would, in isolation, result in an increase or decrease in 

below shows how a reasonably possible increase or decrease in a particular assumption would, in isolation, result in an increase or decrease in 

the present value of the defined benefit obligation as at 31 March 2022. 

the present value of the defined benefit obligation as at 31 March 2022. 

Rate of inflation 

Rate of inflation 

Rate of increase in salaries 

Rate of increase in salaries 

Discount rate 

Discount rate 

Life expectancy 

Life expectancy 

Decrease by 0.5% 

Decrease by 0.5% 

Increase by 0.5%  Decrease by 0.5% 

Increase by 0.5%  Decrease by 0.5% 

Increase by 0.5%  Decrease by 0.5% 

Increase by 0.5%  Decrease by 0.5% 

Increase by 0.5%  Decrease by 1 year 

Increase by 0.5%  Decrease by 1 year 

Increase by 1 year 

Increase by 1 year 

€m 

€m 

€m 

€m 

€m 

€m 

€m 

€m 

€m 

€m 

€m 

€m 

(Decrease)/increase in present 

(Decrease)/increase in present 

Note: 

Note: 

value of defined benefit obligation1 

value of defined benefit obligation1 

(547) 

(547) 

552 

552 

770 

770 

(668) 

(668) 

(248) 

(248) 

248 

248 

1  The sensitivity analysis may not be representative of an actual change in the defined benefit obligation as it is unlikely that changes in assumptions would occur in isolation of one another. In 

1  The sensitivity analysis may not be representative of an actual change in the defined benefit obligation as it is unlikely that changes in assumptions would occur in isolation of one another. In 

presenting this sensitivity analysis, the change in the present value of the defined benefit obligation has been calculated on the same basis as prior years using the projected unit credit method at 

presenting this sensitivity analysis, the change in the present value of the defined benefit obligation has been calculated on the same basis as prior years using the projected unit credit method at 

the end of the year, which is the same as that applied in calculating the defined benefit obligation liability recognised in the statement of financial position. The rate of inflation assumption 

the end of the year, which is the same as that applied in calculating the defined benefit obligation liability recognised in the statement of financial position. The rate of inflation assumption 

sensitivity factors in the impact of changes to all assumptions relating to inflation including the rate of increase in salaries, pension increases and deferred revaluations.

sensitivity factors in the impact of changes to all assumptions relating to inflation including the rate of increase in salaries, pension increases and deferred revaluations.

€m 

€m 

(1) 

(1) 

€m 

€m 

1 

1 

197 Vodafone Group Plc   
197 

Vodafone Group Plc  
Annual Report 2022  

Annual Report 2022

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

26. Share-based payments 

The Group has a number of share plans used to award shares to Executive Directors and employees as part 
of their remuneration package. A charge is recognised over the vesting period in the consolidated income 
statement to record the cost of these, based on the fair value of the award on the grant date. 

Accounting policies 
The Group issues equity-settled share-based awards to certain employees. Equity-settled share-based awards are measured at fair value 
(excluding the effect of non-market-based vesting conditions) at the date of grant. The fair value determined at the grant date of the equity-
settled share-based award is expensed on a straight-line basis over the vesting period, based on the Group’s estimate of the shares that will 
eventually vest and adjusted for the effect of non-market-based vesting conditions. A corresponding increase in additional paid-in capital is also 
recognised. 

Some share awards have an attached market condition, based on total shareholder return (‘TSR’), which is taken into account when calculating 
the fair value of the share awards. The valuation for the TSR is based on Vodafone’s ranking within the same group of companies, where 
possible, over the past five years. 

The fair value of awards of non-vested shares is a calculation of the closing price of the Company’s shares on the day prior to the grant date, 
adjusted for the present value of the delay in receiving dividends where appropriate. 

The maximum aggregate number of ordinary shares which may be issued in respect of share options or share plans will not (without 
shareholder approval) exceed: 

−  10% of the ordinary share capital of the Company in issue immediately prior to the date of grant, when aggregated with the total number of 

ordinary shares which have been allocated in the preceding ten year period under all plans; and 

−  5% of the ordinary share capital of the Company in issue immediately prior to the date of grant, when aggregated with the total number of 
ordinary shares which have been allocated in the preceding ten year period under all plans, other than any plans which are operated  
on an all-employee basis. 

Share options 
Vodafone Sharesave Plan 
Under the Vodafone Sharesave Plan UK staff may acquire shares in the Company through monthly savings of up to £375 over a three and/or 
five year period. The savings may then be used to purchase shares at the option price, which is set at the beginning of the invitation period and 
usually at a discount of 20% to the then prevailing market price of the Company’s shares. 

Share plans 
Vodafone Group executive plans 
Under the Vodafone Global Incentive Plan awards of shares are granted to Directors and certain employees. The release of these shares is 
conditional upon continued employment and for some awards achievement of certain performance targets measured over a three year period. 

Vodafone Share Incentive Plan 
Following a review of the UK all-employee plans it was decided that with effect from 1 April 2017 employees would no longer be able to 
contribute to the Share Incentive Plan and would therefore no longer receive matching shares. Individuals who hold shares in the plan will 
continue to receive dividend shares.

  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

198 Vodafone Group Plc   
198 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

26. Share-based payments (continued)  

Movements in outstanding ordinary share options  

1 April 
Granted during the year 
Forfeited during the year 
Exercised during the year 
Expired during the year 
31 March 
Weighted average exercise price: 
1 April 
Granted during the year 
Forfeited during the year 
Exercised during the year 
Expired during the year 
31 March 

Summary of options outstanding 

Vodafone Group Sharesave Plan: 
£0.91 – £1.89 

Share awards 
Movements in non-vested shares are as follows: 

1 April 
Granted 
Vested 
Forfeited 
31 March 

Ordinary share options 

2022 
Millions 
62 
20 
(2) 
(1) 
(18) 
61 

£1.07 
£0.95 
£1.06 
£1.17 
£1.10 
£1.02 

2021 
Millions 
53 
35 
(1) 
– 
(25) 
62 

£1.19 
£1.03 
£1.16 
£1.23 
£1.27 
£1.07 

31 March 2022 

31 March 2021 

Outstanding  
shares 
Millions 

Weighted 
average 
exercise 
price 

Weighted 
remaining 
average 
contractual 
life 
Months 

Outstanding  
shares 
Millions 

Weighted 
average 
exercise 
price 

2020 
Millions 
46 
39 
(1) 
– 
(31) 
53 

£1.40 
£1.06 
£1.36 
£1.50 
£1.34 
£1.19 

Weighted 
remaining 
average 
contractual 
life 
Months 

61 

£1.02 

24 

62 

£1.07 

30 

2022 

2021 

2020 

Weighted  
average fair  
value at  
grant date  
£1.20 
£1.17 
£1.44 
£1.52 
£1.07 

Millions  
267 
113 
(68) 
(42) 
270 

Weighted  
average fair  
value at  
grant date  
£1.41 
£0.99 
£1.56 
£1.10 
£1.20 

Millions  
245 
108 
(56) 
(30) 
267 

Weighted  
average fair  
value at  
grant date  
£1.92 
£1.00 
£2.10 
£1.76 
£1.41 

Millions  
200 
135 
(44) 
(46) 
245 

Other information 
The total fair value of shares vested during the year ended 31 March 2022 was £98 million (2021: £108 million; 2020: £92 million). 

The compensation cost included in the consolidated income statement in respect of share options and share plans was €119 million (2021: 
€135 million; 2020: €134 million) which is comprised principally of equity-settled transactions. 

The average share price for the year ended 31 March 2022 was 122.1 pence (2021: 120.8 pence; 2020: 135.9 pence).

  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

199 Vodafone Group Plc   
199 

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

198 Vodafone Group Plc   

Annual Report 2022

198 

198 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

26. Share-based payments (continued)  

26. Share-based payments (continued)  

Movements in outstanding ordinary share options  

Movements in outstanding ordinary share options  

1 April 

1 April 

Granted during the year 

Granted during the year 

Forfeited during the year 

Forfeited during the year 

Exercised during the year 

Exercised during the year 

Expired during the year 

Expired during the year 

31 March 

31 March 

1 April 

1 April 

Weighted average exercise price: 

Weighted average exercise price: 

Granted during the year 

Granted during the year 

Forfeited during the year 

Forfeited during the year 

Exercised during the year 

Exercised during the year 

Expired during the year 

Expired during the year 

31 March 

31 March 

Summary of options outstanding 

Summary of options outstanding 

Vodafone Group Sharesave Plan: 

Vodafone Group Sharesave Plan: 

£0.91 – £1.89 

£0.91 – £1.89 

Share awards 

Share awards 

Movements in non-vested shares are as follows: 

Movements in non-vested shares are as follows: 

1 April 

1 April 

Granted 

Granted 

Vested 

Vested 

Forfeited 

Forfeited 

31 March 

31 March 

Other information 

Other information 

Ordinary share options 

Ordinary share options 

2022 

2022 

Millions 

Millions 

62 

62 

20 

20 

(2) 

(2) 

(1) 

(1) 

(18) 

(18) 

61 

61 

£1.07 

£1.07 

£0.95 

£0.95 

£1.06 

£1.06 

£1.17 

£1.17 

£1.10 

£1.10 

£1.02 

£1.02 

2021 

2021 

Millions 

Millions 

53 

53 

35 

35 

(1) 

(1) 

– 

– 

(25) 

(25) 

62 

62 

£1.19 

£1.19 

£1.03 

£1.03 

£1.16 

£1.16 

£1.23 

£1.23 

£1.27 

£1.27 

£1.07 

£1.07 

2020 

2020 

Millions 

Millions 

46 

46 

39 

39 

(1) 

(1) 

– 

– 

(31) 

(31) 

53 

53 

£1.40 

£1.40 

£1.06 

£1.06 

£1.36 

£1.36 

£1.50 

£1.50 

£1.34 

£1.34 

£1.19 

£1.19 

Weighted 

Weighted 

remaining 

remaining 

average 

average 

contractual 

contractual 

life 

life 

Months 

Months 

31 March 2022 

31 March 2022 

31 March 2021 

31 March 2021 

Outstanding  

Outstanding  

shares 

shares 

Millions 

Millions 

Weighted 

Weighted 

average 

average 

exercise 

exercise 

price 

price 

Outstanding  

Outstanding  

shares 

shares 

Millions 

Millions 

Weighted 

Weighted 

average 

average 

exercise 

exercise 

price 

price 

Weighted 

Weighted 

remaining 

remaining 

average 

average 

contractual 

contractual 

life 

life 

Months 

Months 

61 

61 

£1.02 

£1.02 

24 

24 

62 

62 

£1.07 

£1.07 

30 

30 

2022 

2022 

2021 

2021 

2020 

2020 

Weighted  

Weighted  

average fair  

average fair  

value at  

value at  

grant date  

grant date  

£1.20 

£1.20 

£1.17 

£1.17 

£1.44 

£1.44 

£1.52 

£1.52 

£1.07 

£1.07 

Millions  

Millions  

267 

267 

113 

113 

(68) 

(68) 

(42) 

(42) 

270 

270 

Weighted  

Weighted  

average fair  

average fair  

value at  

value at  

grant date  

grant date  

£1.41 

£1.41 

£0.99 

£0.99 

£1.56 

£1.56 

£1.10 

£1.10 

£1.20 

£1.20 

Millions  

Millions  

245 

245 

108 

108 

(56) 

(56) 

(30) 

(30) 

267 

267 

Weighted  

Weighted  

average fair  

average fair  

value at  

value at  

grant date  

grant date  

£1.92 

£1.92 

£1.00 

£1.00 

£2.10 

£2.10 

£1.76 

£1.76 

£1.41 

£1.41 

Millions  

Millions  

200 

200 

135 

135 

(44) 

(44) 

(46) 

(46) 

245 

245 

27. Acquisitions and disposals 

The note below provides details of acquisition and disposal transactions for the current year as well as those 
completed in the prior year. For further details see ‘Critical accounting judgements and key sources of estimation 
uncertainty’ in note 1 ‘Basis of preparation’ to the consolidated financial statements. 

Accounting policies  
Business combinations 
Acquisitions of subsidiaries are accounted for using the acquisition method. The cost of the acquisition is measured at the aggregate of the fair 
values at the date of exchange of assets given, liabilities incurred or assumed and equity instruments issued by the Group. Acquisition-related costs 
are recognised in the consolidated income statement as incurred. The acquiree’s identifiable assets and liabilities are recognised at their fair values at 
the acquisition date, which is the date on which control is transferred to the Group. Goodwill is measured as the excess of the sum of the 
consideration transferred, the amount of any non-controlling interests in the acquiree and the fair value of the Group’s previously held equity 
interest in the acquiree, if any, over the net amounts of identifiable assets acquired and liabilities assumed at the acquisition date. The interest of the 
non-controlling shareholders in the acquiree may initially be measured either at fair value or at the non-controlling shareholders’ proportion of the 
net fair value of the identifiable assets acquired, liabilities and contingent liabilities assumed. The choice of measurement basis is made on an 
acquisition-by-acquisition basis. 

Acquisition of interests from non-controlling shareholders 
In transactions with non-controlling parties that do not result in a change in control, the difference between the fair value of the consideration paid 
or received and the amount by which the non-controlling interest is adjusted is recognised in equity.  

Acquisitions  
The aggregate cash consideration in respect of purchases of subsidiaries, net of cash acquired, is as follows: 

Cash consideration paid 
Acquisitions during the year 
Net cash acquired 

2022 
€m 

– 
– 
– 

2021 
€m 

138 
(2) 
136 

During the prior year ended 31 March 2021, the Group completed acquisitions for an aggregate consideration of €178 million, satisfied by the 
transfer of equity interests in certain of the Group’s subsidiaries. The aggregate fair values of goodwill, identifiable assets, liabilities and non-
controlling interests recognised on acquisition were €82 million, €468 million, €312 million and €60 million, respectively. In addition, the Group paid 
€138 million in respect of acquisitions completed in prior periods.   

Disposals 
The difference between the carrying value of the net assets disposed of and the fair value of consideration received is recorded as a gain or loss on 
disposal. Foreign exchange translation gains or losses relating to subsidiaries, joint arrangements and associates that the Group has disposed of, and 
that have previously recorded in other comprehensive income or expense, are also recognised as part of the gain or loss on disposal. 

The aggregate cash consideration in respect of the disposal of subsidiaries, net of cash disposed, is as follows:  

The total fair value of shares vested during the year ended 31 March 2022 was £98 million (2021: £108 million; 2020: £92 million). 

The total fair value of shares vested during the year ended 31 March 2022 was £98 million (2021: £108 million; 2020: £92 million). 

The compensation cost included in the consolidated income statement in respect of share options and share plans was €119 million (2021: 

The compensation cost included in the consolidated income statement in respect of share options and share plans was €119 million (2021: 

€135 million; 2020: €134 million) which is comprised principally of equity-settled transactions. 

€135 million; 2020: €134 million) which is comprised principally of equity-settled transactions. 

The average share price for the year ended 31 March 2022 was 122.1 pence (2021: 120.8 pence; 2020: 135.9 pence).

The average share price for the year ended 31 March 2022 was 122.1 pence (2021: 120.8 pence; 2020: 135.9 pence).

Cash consideration received 
Vodafone New Zealand 
Tower infrastructure in Italy 
Other disposals during the period 
Net cash disposed 

Other transactions with non-controlling shareholders in subsidiaries 

Cash consideration received/(paid) 
Vantage Towers IPO 
Vantage Towers Greece 
Other 

2022  
€m  

– 
– 
– 
– 
– 

2022 
€m  

217 
– 
(28) 
189 

2021  
€m  

(37) 
192 
3 
(1) 
157 

2021 

€m  

2,000 
(288) 
(49) 
1,663 

  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Annual Report 2022

200 Vodafone Group Plc   
200 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

27. Acquisitions and disposals (continued)  

Vantage Towers IPO 
In the comparative period, the Group completed an initial public offering of Vantage Towers AG, with the first day of trading on the 
Regulated Market of the Frankfurt Stock Exchange being 18 March 2021. The offer consisted solely of a secondary sell-down of existing 
shares held by Vodafone GmbH. Cash consideration of €2,000 million was received in the comparative period.  A further €217 million was 
received in April 2021, following completion of the market stabilisation period described in the Vantage Towers prospectus. 

Vantage Towers Greece 
In the comparative period on 25 March 2021, the Group exercised its option to purchase the remaining 38% of Vantage Towers Greece for 
cash consideration of €288 million, taking its shareholding to 100%. 

Other matters 

Vodafone Egypt 
On 10 November 2021, the Group announced that it had agreed to transfer its 55% shareholding in Vodafone Egypt to its subsidiary, 
Vodacom Group Limited (‘Vodacom’).  

The total consideration is €2,365 million of which approximately €1,892 million will be settled by the issue of 242 million new ordinary 
Vodacom shares to Vodafone at an issue price of ZAR 135.75 per share; the remaining €473 million will be settled in cash. As a result, 
Vodafone’s ownership in Vodacom will increase from 60.5% to 65.1%.  

Under the terms of the sale and purchase agreement, the cash element of the purchase consideration will be adjusted for any movement in 
the net debt and agreed working capital of Vodafone Egypt between signing and closing. Completion of the transaction is subject to a 
number of regulatory approvals, which are expected in the near term. 

28. Commitments 

A commitment is a contractual obligation to make a payment in the future, mainly in relation to agreements to 
buy assets such as mobile devices, network infrastructure and IT systems and leases that have not commenced. 
These amounts are not recorded in the consolidated statement of financial position since we have not yet 
received the goods or services from the supplier. The amounts below are the minimum amounts that we are 
committed to pay. 

Capital commitments 

Company and subsidiaries 

Share of joint operations 

2022 
€m  

2021 
€m  

2022 
€m  

2021 
€m  

Group 

2022 
€m  

2021 
€m  

Contracts placed for future capital 
expenditure not provided in the financial 
statements1 
Note: 
1    Commitment includes contracts placed for property, plant and equipment and intangible assets.     

4,388 

3,993 

140 

133 

4,527 

4,126 

Leases entered into by the Group but not commenced at 31 March 2022 are disclosed in note 20 ‘Leases’. Included in capital commitments is an 
amount of €331 million relating to spectrum acquisition commitments in Vodacom. €197 million of this spectrum acquisition commitment was 
settled subsequent to year-end. 

29. Contingent liabilities and legal proceedings 

Contingent liabilities are potential future cash outflows, where the likelihood of payment is considered more than 
remote, but is not considered probable or cannot be measured reliably.  

Performance bonds1 
Other guarantees2 

2022 
€m  
430 
2,436 

2021 
€m  
381 
2,347 

Notes: 
1    Performance bonds require the Group to make payments to third parties in the event that the Group does not perform what is expected of it under the terms of any related contracts or commercial 

arrangements. 

2    Other guarantees principally comprise Vodafone Group Plc’s guarantee of the Group’s 50% share of a US$3.5 billion loan facility (2021: US$3.5 billion loan facility), which forms part of the Group’s overall 
joint venture investment in TPG Telecom Ltd. The Group’s share of these loan balances is included in the net investment in joint venture (see note 12 ‘Investments in associates and joint arrangements’). 
Other guarantees also include INR42.5 billion (2021: INR42.5 billion) in relation to the secondary pledge over shares owned by Vodafone Group in Indus Towers. See page 201. 

  
 
 
  
 
 
 
  
 
  
 
200 Vodafone Group Plc   

Annual Report 2022

200 

200 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

In the comparative period, the Group completed an initial public offering of Vantage Towers AG, with the first day of trading on the 

In the comparative period, the Group completed an initial public offering of Vantage Towers AG, with the first day of trading on the 

Regulated Market of the Frankfurt Stock Exchange being 18 March 2021. The offer consisted solely of a secondary sell-down of existing 

Regulated Market of the Frankfurt Stock Exchange being 18 March 2021. The offer consisted solely of a secondary sell-down of existing 

shares held by Vodafone GmbH. Cash consideration of €2,000 million was received in the comparative period.  A further €217 million was 

shares held by Vodafone GmbH. Cash consideration of €2,000 million was received in the comparative period.  A further €217 million was 

received in April 2021, following completion of the market stabilisation period described in the Vantage Towers prospectus. 

received in April 2021, following completion of the market stabilisation period described in the Vantage Towers prospectus. 

In the comparative period on 25 March 2021, the Group exercised its option to purchase the remaining 38% of Vantage Towers Greece for 

In the comparative period on 25 March 2021, the Group exercised its option to purchase the remaining 38% of Vantage Towers Greece for 

cash consideration of €288 million, taking its shareholding to 100%. 

cash consideration of €288 million, taking its shareholding to 100%. 

27. Acquisitions and disposals (continued)  

27. Acquisitions and disposals (continued)  

Vantage Towers IPO 

Vantage Towers IPO 

Vantage Towers Greece 

Vantage Towers Greece 

Other matters 

Other matters 

Vodafone Egypt 

Vodafone Egypt 

On 10 November 2021, the Group announced that it had agreed to transfer its 55% shareholding in Vodafone Egypt to its subsidiary, 

On 10 November 2021, the Group announced that it had agreed to transfer its 55% shareholding in Vodafone Egypt to its subsidiary, 

Vodacom Group Limited (‘Vodacom’).  

Vodacom Group Limited (‘Vodacom’).  

The total consideration is €2,365 million of which approximately €1,892 million will be settled by the issue of 242 million new ordinary 

The total consideration is €2,365 million of which approximately €1,892 million will be settled by the issue of 242 million new ordinary 

Vodacom shares to Vodafone at an issue price of ZAR 135.75 per share; the remaining €473 million will be settled in cash. As a result, 

Vodacom shares to Vodafone at an issue price of ZAR 135.75 per share; the remaining €473 million will be settled in cash. As a result, 

Vodafone’s ownership in Vodacom will increase from 60.5% to 65.1%.  

Vodafone’s ownership in Vodacom will increase from 60.5% to 65.1%.  

Under the terms of the sale and purchase agreement, the cash element of the purchase consideration will be adjusted for any movement in 

Under the terms of the sale and purchase agreement, the cash element of the purchase consideration will be adjusted for any movement in 

the net debt and agreed working capital of Vodafone Egypt between signing and closing. Completion of the transaction is subject to a 

the net debt and agreed working capital of Vodafone Egypt between signing and closing. Completion of the transaction is subject to a 

number of regulatory approvals, which are expected in the near term. 

number of regulatory approvals, which are expected in the near term. 

A commitment is a contractual obligation to make a payment in the future, mainly in relation to agreements to 

A commitment is a contractual obligation to make a payment in the future, mainly in relation to agreements to 

buy assets such as mobile devices, network infrastructure and IT systems and leases that have not commenced. 

buy assets such as mobile devices, network infrastructure and IT systems and leases that have not commenced. 

These amounts are not recorded in the consolidated statement of financial position since we have not yet 

These amounts are not recorded in the consolidated statement of financial position since we have not yet 

received the goods or services from the supplier. The amounts below are the minimum amounts that we are 

received the goods or services from the supplier. The amounts below are the minimum amounts that we are 

28. Commitments 

28. Commitments 

committed to pay. 

committed to pay. 

Capital commitments 

Capital commitments 

Contracts placed for future capital 

Contracts placed for future capital 

expenditure not provided in the financial 

expenditure not provided in the financial 

statements1 

statements1 

Note: 

Note: 

1    Commitment includes contracts placed for property, plant and equipment and intangible assets.     

1    Commitment includes contracts placed for property, plant and equipment and intangible assets.     

Company and subsidiaries 

Company and subsidiaries 

Share of joint operations 

Share of joint operations 

2022 

2022 

€m  

€m  

2021 

2021 

€m  

€m  

2022 

2022 

€m  

€m  

2021 

2021 

€m  

€m  

Group 

Group 

2022 

2022 

€m  

€m  

2021 

2021 

€m  

€m  

4,388 

4,388 

3,993 

3,993 

140 

140 

133 

133 

4,527 

4,527 

4,126 

4,126 

Leases entered into by the Group but not commenced at 31 March 2022 are disclosed in note 20 ‘Leases’. Included in capital commitments is an 

Leases entered into by the Group but not commenced at 31 March 2022 are disclosed in note 20 ‘Leases’. Included in capital commitments is an 

amount of €331 million relating to spectrum acquisition commitments in Vodacom. €197 million of this spectrum acquisition commitment was 

amount of €331 million relating to spectrum acquisition commitments in Vodacom. €197 million of this spectrum acquisition commitment was 

settled subsequent to year-end. 

settled subsequent to year-end. 

29. Contingent liabilities and legal proceedings 

29. Contingent liabilities and legal proceedings 

Contingent liabilities are potential future cash outflows, where the likelihood of payment is considered more than 

Contingent liabilities are potential future cash outflows, where the likelihood of payment is considered more than 

remote, but is not considered probable or cannot be measured reliably.  

remote, but is not considered probable or cannot be measured reliably.  

Performance bonds1 

Performance bonds1 

Other guarantees2 

Other guarantees2 

Notes: 

Notes: 

arrangements. 

arrangements. 

1    Performance bonds require the Group to make payments to third parties in the event that the Group does not perform what is expected of it under the terms of any related contracts or commercial 

1    Performance bonds require the Group to make payments to third parties in the event that the Group does not perform what is expected of it under the terms of any related contracts or commercial 

2    Other guarantees principally comprise Vodafone Group Plc’s guarantee of the Group’s 50% share of a US$3.5 billion loan facility (2021: US$3.5 billion loan facility), which forms part of the Group’s overall 

2    Other guarantees principally comprise Vodafone Group Plc’s guarantee of the Group’s 50% share of a US$3.5 billion loan facility (2021: US$3.5 billion loan facility), which forms part of the Group’s overall 

joint venture investment in TPG Telecom Ltd. The Group’s share of these loan balances is included in the net investment in joint venture (see note 12 ‘Investments in associates and joint arrangements’). 

joint venture investment in TPG Telecom Ltd. The Group’s share of these loan balances is included in the net investment in joint venture (see note 12 ‘Investments in associates and joint arrangements’). 

Other guarantees also include INR42.5 billion (2021: INR42.5 billion) in relation to the secondary pledge over shares owned by Vodafone Group in Indus Towers. See page 201. 

Other guarantees also include INR42.5 billion (2021: INR42.5 billion) in relation to the secondary pledge over shares owned by Vodafone Group in Indus Towers. See page 201. 

2022 

2022 

€m  

€m  

430 

430 

2,436 

2,436 

2021 

2021 

€m  

€m  

381 

381 

2,347 

2,347 

Annual Report 2022

201 Vodafone Group Plc   
201 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

29. Contingent liabilities and legal proceedings (continued)  

UK pension schemes 

The Group’s main defined benefit plan is the Vodafone UK Group Pension Scheme (‘Vodafone UK Plan’) which has two segregated sections, the 
Vodafone Section and the CWW Section, as detailed in note 25 ‘Post employment benefits’. 
The Group has covenanted to provide security in favour of both the Vodafone Section and CWW Section when they are in a deficit position. The 
deficit is measured on a prescribed basis agreed between the Group and trustee, which differs from the accounting basis reported in note 25 ‘Post 
employment benefits’. The Group provides surety bonds as the security. 
The level of the security has varied since inception in line with the movement in the Vodafone UK Plan deficit. Due to the improved funding position 
of the Plan the level of security has reduced significantly over the year. As at 31 March 2022 the Vodafone UK Plan retains security over €237 
million (notional value) for the Vodafone Section and no security is currently required for the CWW Section. The security may be substituted either 
on a voluntary or mandatory basis. The Company has also provided two guarantees to the Vodafone Section of the Vodafone UK Plan for a 
combined value up to €1.48 billion to provide security over the deficit under certain defined circumstances, including insolvency of the employers. 
The Company has also agreed a similar guarantee of up to €1.48 billion for the CWW Section. 
An additional smaller UK defined benefit plan, the THUS Plc Group Scheme, has a guarantee from the Company for up to €118 million. 

Vodafone Idea 

As part of the agreement to merge Vodafone India and Idea Cellular in 2017, the parties agreed a mechanism for payments between the Group and 
Vodafone Idea Limited (‘VIL’) pursuant to the difference between the crystallisation of certain identified contingent liabilities in relation to legal, 
regulatory, tax and other matters, and refunds relating to Vodafone India and Idea Cellular. Cash payments or cash receipts relating to these matters 
must have been made or received by VIL before any amount becomes due from or owed to the Group. Any future payments by the Group to VIL as 
a result of this agreement would only be made after satisfaction of this and other contractual conditions.  
The Group’s potential exposure under this mechanism is capped at INR 64 billion (€743 million) following payments made under this mechanism 
from Vodafone to VIL, in the year ended 31 March 2021, totalling INR 19 billion (€235 million). On 15 September 2021, the Government of India 
announced a relief package and a series of reforms designed to improve the liquidity and financial health of the telecom sector. The reforms include 
a four-year moratorium on spectrum and AGR payments and the option to convert payments due on spectrum and AGR payments to equity at the 
end of the moratorium period, with interest on due amounts being convertible during the moratorium period; VIL elected to accept the options in 
October and November 2021, respectively. 
VIL raised INR 45 billion (€524 million) via the issue of new equity in March 2022, most of which was used to settle amounts due to Indus.  VIL 
remains in need of additional liquidity support from its lenders and intends to raise additional equity capital. There are significant uncertainties in 
relation to VIL’s ability to make payments in relation to any remaining liabilities covered by the mechanism and no further cash payments are 
considered probable from the Group as at 31 March 2022.  The carrying value of the Group’s investment in VIL is €nil and the Group is recording no 
further share of losses in respect of VIL. The Group’s potential exposure to liabilities within VIL is capped by the mechanism described above; 
consequently, contingent liabilities arising from litigation in India concerning operations of Vodafone India are not reported. 

Indus Towers 

VIL’s ability to satisfy certain payment obligations under its Master Services Agreements with Indus Towers (the ‘MSAs’) is uncertain and depends on 
a number of factors including its ability to raise additional funding.  Under the terms of the Indus and Bharti Infratel merger in November 2020, a 
security package was agreed for the benefit of the newly created merged entity, Indus Towers, which could be invoked in the event that VIL was 
unable to make MSA payments. The security package included the following elements: 
-  A prepayment in cash of INR 24 billion (€279 million) by VIL to Indus Towers in respect of its payment obligations that are undisputed, due and 

payable under the MSAs after the merger closing. The prepayment was fully utilised during the year to 31 March 2022; 

-  A primary pledge over 190.7 million shares owned by Vodafone Group in Indus Towers having a value of INR 47 billion (€544 million) as at 31 

March 2021; and 

-  A secondary pledge over shares owned by Vodafone Group in Indus Towers (ranking behind Vodafone’s existing lenders for the outstanding 

bank borrowings of €1.4 billion as at 31 March 2022 secured against Indian assets utilised to fund Vodafone’s contribution to the VIL rights issue 
in 2019) (‘the Bank Borrowings’) with a maximum liability cap of INR 42.5 billion (€504 million). 

In the event of non-payment of relevant MSA obligations by VIL, Indus Towers would have recourse to the primary pledge shares and, after 
repayment of the Bank Borrowings in full, any secondary pledged shares, up to the value of the liability cap.  
During February and March 2022, the Group announced the disposal of the 190.7 million shares that were subject to the primary pledge in two 
transactions for a combined INR 38.1 billion (€445 million). The Group invested INR 33.7 billion (€393 million) of the proceeds by subscribing to 
newly issued VIL equity, which VIL immediately used to partially settle outstanding MSA obligations to Indus Towers.  This transaction resulted in an 
equivalent partial release of the primary pledge, with the remaining INR 4.4 billion (€52 million) proceeds of the share disposal remaining secured for 
further utilisation by Indus Towers.  
Indus Towers has recourse against the secondary pledge to the maximum liability cap, from any proceeds remaining after the settlement of the 
Bank Borrowings.  

  
 
 
  
 
 
 
  
 
  
 
 
 
  
  
 
 
  
 
 
 
  
 
  
 
Annual Report 2022

202 Vodafone Group Plc   
202 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

29. Contingent liabilities and legal proceedings (continued)  

Legal Proceedings 

The Group is currently involved in a number of legal proceedings, including inquiries from, or discussions with, government authorities that are 
incidental to its operations. 

Legal proceedings where the Group considers that the likelihood of material future outflows of cash or other resources is more than remote are 
disclosed below. Where the Group assesses that it is probable that the outcome of legal proceedings will result in a financial outflow, and a 
reliable estimate can be made of the amount of that obligation, a provision is recognised for these amounts.  

In all cases, determining the probability of successfully defending a claim against the Group involves the application of judgement as the 
outcome is inherently uncertain. The determination of the value of any future outflows of cash or other resources, and the timing of such 
outflows, involves the use of estimates. The costs incurred in complex legal proceedings, regardless of outcome, can be significant. 

The Group is not involved in any material proceedings in which any of the Group’s Directors, members of senior management or affiliates are 
either a party adverse to the Group or have a material interest adverse to the Group. 

Indian tax cases  
In January 2012, the Supreme Court of India found against the Indian tax authority and in favour of Vodafone International Holdings BV (‘VIHBV’) 
in proceedings brought after the Indian tax authority alleged potential liability under the Income Tax Act 1961 for the failure by VIHBV to deduct 
withholding tax from consideration paid to the Hutchison Telecommunications International Limited group (‘HTIL’) in connection with its 2007 
disposal to VIHBV of its interests in a wholly-owned Cayman Island incorporated subsidiary that indirectly held interests in Vodafone India 
Limited (‘Vodafone India’). 

The Finance Act 2012 of India, which amended various provisions of the Income Tax Act 1961 with retrospective effect, contained provisions 
intended to tax any gain on transfer of shares in a non-Indian company, which derives substantial value from underlying Indian assets, such as 
VIHBV’s transaction with HTIL in 2007. Further, it sought to subject a purchaser, such as VIHBV, to a retrospective obligation to withhold tax. On 3 
January 2013, VIHBV received a letter from the Indian tax authority reminding it of the tax demand raised prior to the Supreme Court of India’s 
judgement and updating the interest element of that demand to a total amount of INR142 billion, which included principal and interest as 
calculated by the Indian tax authority but did not include penalties. On 12 February 2016, VIHBV received a notice dated 4 February 2016 of an 
outstanding tax demand of INR221 billion (plus interest). On 29 September 2017, VIHBV received an electronically generated demand in 
respect of alleged principal, interest and penalties in the amount of INR190.7 billion. 

VIHBV initiated arbitration proceedings under the Netherlands-India Bilateral Investment Treaty (‘Dutch BIT’) on 17 April 2014. In September 
2020, the arbitration tribunal issued its award unanimously ruling in Vodafone’s favour. The Indian Government applied to set aside the award 
primarily on jurisdictional grounds. The proceedings have been transferred to the Singapore International Commercial Court (‘SICC’). 

Separately, on 24 January 2017, Vodafone Group Plc and Vodafone Consolidated Holdings Limited formally commenced arbitration with the 
Indian Government under the United Kingdom-India Bilateral Investment Treaty (‘UK BIT’). Although relating to the same underlying facts as the 
claim under the Dutch BIT, the UK BIT claim is a separate and distinct claim under a different treaty and includes independent claims relating to 
disputes between the Indian tax authority and Vodafone India Services Private Limited (‘VISPL’) (see below). In 2020, following attempts by the 
Indian Government to obtain a court injunction preventing Vodafone from progressing the UK BIT arbitration, the Delhi High Court ordered that 
Vodafone shall proceed with the UK BIT arbitration only if the award already published under the Dutch BIT is set aside.  

In August 2021 the Indian Parliament passed new legislation which affects the retrospective effect of the Finance Act 2012. The impact of this 
legislation on the Dutch and UK BIT proceedings, in particular whether the Indian Government will withdraw its challenge to the arbitration 
award in the Dutch BIT, is unknown as of the date of this report. The SICC granted a stay in the Dutch BIT proceedings to 15 June 2022.  

VIHBV and Vodafone Group Plc will continue to defend vigorously any allegation that VIHBV or Vodafone India is liable to pay tax in connection 
with the transaction with HTIL. Based on the facts and circumstances of this matter, including the outcome of legal proceedings to date, the 
Group considers that it is more likely than not that no present obligation exists at 31 March 2022.  

VISPL tax claims  
VISPL is involved in a number of tax cases. The total value of the claims is approximately €500 million plus interest, and penalties of up to 300% 
of the principal. 

Of the individual tax claims, the most significant is in the amount of approximately €254 million (plus interest of €614 million), which VISPL has 
been assessed as owing in respect of (i) a transfer pricing margin charged for the international call centre of HTIL prior to the 2007 transaction 
with Vodafone for HTIL assets in India; (ii) the sale of the international call centre by VISPL to HTIL; and (iii) the acquisition of and/or the alleged 
transfer of options held by VISPL in Vodafone India. A stay of the tax demand on a deposit of £20 million and a corporate guarantee by VIHBV 
for the balance of tax assessed are in place. On 8 October 2015, the Bombay High Court ruled in favour of Vodafone in relation to the options 
and the call centre sale. The Indian Tax Authority has appealed to the Supreme Court of India. The appeal hearing has been adjourned 
indefinitely.  

While there is some uncertainty as to the outcome of the tax cases involving VISPL, the Group believes it has valid defences and does not 
consider it probable that a financial outflow will be required to settle these cases.  

  
 
 
 
202 Vodafone Group Plc   

Annual Report 2022

202 

202 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

29. Contingent liabilities and legal proceedings (continued)  

29. Contingent liabilities and legal proceedings (continued)  

Legal Proceedings 

Legal Proceedings 

incidental to its operations. 

incidental to its operations. 

The Group is currently involved in a number of legal proceedings, including inquiries from, or discussions with, government authorities that are 

The Group is currently involved in a number of legal proceedings, including inquiries from, or discussions with, government authorities that are 

Legal proceedings where the Group considers that the likelihood of material future outflows of cash or other resources is more than remote are 

Legal proceedings where the Group considers that the likelihood of material future outflows of cash or other resources is more than remote are 

disclosed below. Where the Group assesses that it is probable that the outcome of legal proceedings will result in a financial outflow, and a 

disclosed below. Where the Group assesses that it is probable that the outcome of legal proceedings will result in a financial outflow, and a 

reliable estimate can be made of the amount of that obligation, a provision is recognised for these amounts.  

reliable estimate can be made of the amount of that obligation, a provision is recognised for these amounts.  

In all cases, determining the probability of successfully defending a claim against the Group involves the application of judgement as the 

In all cases, determining the probability of successfully defending a claim against the Group involves the application of judgement as the 

outcome is inherently uncertain. The determination of the value of any future outflows of cash or other resources, and the timing of such 

outcome is inherently uncertain. The determination of the value of any future outflows of cash or other resources, and the timing of such 

outflows, involves the use of estimates. The costs incurred in complex legal proceedings, regardless of outcome, can be significant. 

outflows, involves the use of estimates. The costs incurred in complex legal proceedings, regardless of outcome, can be significant. 

The Group is not involved in any material proceedings in which any of the Group’s Directors, members of senior management or affiliates are 

The Group is not involved in any material proceedings in which any of the Group’s Directors, members of senior management or affiliates are 

either a party adverse to the Group or have a material interest adverse to the Group. 

either a party adverse to the Group or have a material interest adverse to the Group. 

Indian tax cases  

Indian tax cases  

Limited (‘Vodafone India’). 

Limited (‘Vodafone India’). 

In January 2012, the Supreme Court of India found against the Indian tax authority and in favour of Vodafone International Holdings BV (‘VIHBV’) 

In January 2012, the Supreme Court of India found against the Indian tax authority and in favour of Vodafone International Holdings BV (‘VIHBV’) 

in proceedings brought after the Indian tax authority alleged potential liability under the Income Tax Act 1961 for the failure by VIHBV to deduct 

in proceedings brought after the Indian tax authority alleged potential liability under the Income Tax Act 1961 for the failure by VIHBV to deduct 

withholding tax from consideration paid to the Hutchison Telecommunications International Limited group (‘HTIL’) in connection with its 2007 

withholding tax from consideration paid to the Hutchison Telecommunications International Limited group (‘HTIL’) in connection with its 2007 

disposal to VIHBV of its interests in a wholly-owned Cayman Island incorporated subsidiary that indirectly held interests in Vodafone India 

disposal to VIHBV of its interests in a wholly-owned Cayman Island incorporated subsidiary that indirectly held interests in Vodafone India 

The Finance Act 2012 of India, which amended various provisions of the Income Tax Act 1961 with retrospective effect, contained provisions 

The Finance Act 2012 of India, which amended various provisions of the Income Tax Act 1961 with retrospective effect, contained provisions 

intended to tax any gain on transfer of shares in a non-Indian company, which derives substantial value from underlying Indian assets, such as 

intended to tax any gain on transfer of shares in a non-Indian company, which derives substantial value from underlying Indian assets, such as 

VIHBV’s transaction with HTIL in 2007. Further, it sought to subject a purchaser, such as VIHBV, to a retrospective obligation to withhold tax. On 3 

VIHBV’s transaction with HTIL in 2007. Further, it sought to subject a purchaser, such as VIHBV, to a retrospective obligation to withhold tax. On 3 

January 2013, VIHBV received a letter from the Indian tax authority reminding it of the tax demand raised prior to the Supreme Court of India’s 

January 2013, VIHBV received a letter from the Indian tax authority reminding it of the tax demand raised prior to the Supreme Court of India’s 

judgement and updating the interest element of that demand to a total amount of INR142 billion, which included principal and interest as 

judgement and updating the interest element of that demand to a total amount of INR142 billion, which included principal and interest as 

calculated by the Indian tax authority but did not include penalties. On 12 February 2016, VIHBV received a notice dated 4 February 2016 of an 

calculated by the Indian tax authority but did not include penalties. On 12 February 2016, VIHBV received a notice dated 4 February 2016 of an 

outstanding tax demand of INR221 billion (plus interest). On 29 September 2017, VIHBV received an electronically generated demand in 

outstanding tax demand of INR221 billion (plus interest). On 29 September 2017, VIHBV received an electronically generated demand in 

respect of alleged principal, interest and penalties in the amount of INR190.7 billion. 

respect of alleged principal, interest and penalties in the amount of INR190.7 billion. 

VIHBV initiated arbitration proceedings under the Netherlands-India Bilateral Investment Treaty (‘Dutch BIT’) on 17 April 2014. In September 

VIHBV initiated arbitration proceedings under the Netherlands-India Bilateral Investment Treaty (‘Dutch BIT’) on 17 April 2014. In September 

2020, the arbitration tribunal issued its award unanimously ruling in Vodafone’s favour. The Indian Government applied to set aside the award 

2020, the arbitration tribunal issued its award unanimously ruling in Vodafone’s favour. The Indian Government applied to set aside the award 

primarily on jurisdictional grounds. The proceedings have been transferred to the Singapore International Commercial Court (‘SICC’). 

primarily on jurisdictional grounds. The proceedings have been transferred to the Singapore International Commercial Court (‘SICC’). 

Separately, on 24 January 2017, Vodafone Group Plc and Vodafone Consolidated Holdings Limited formally commenced arbitration with the 

Separately, on 24 January 2017, Vodafone Group Plc and Vodafone Consolidated Holdings Limited formally commenced arbitration with the 

Indian Government under the United Kingdom-India Bilateral Investment Treaty (‘UK BIT’). Although relating to the same underlying facts as the 

Indian Government under the United Kingdom-India Bilateral Investment Treaty (‘UK BIT’). Although relating to the same underlying facts as the 

claim under the Dutch BIT, the UK BIT claim is a separate and distinct claim under a different treaty and includes independent claims relating to 

claim under the Dutch BIT, the UK BIT claim is a separate and distinct claim under a different treaty and includes independent claims relating to 

disputes between the Indian tax authority and Vodafone India Services Private Limited (‘VISPL’) (see below). In 2020, following attempts by the 

disputes between the Indian tax authority and Vodafone India Services Private Limited (‘VISPL’) (see below). In 2020, following attempts by the 

Indian Government to obtain a court injunction preventing Vodafone from progressing the UK BIT arbitration, the Delhi High Court ordered that 

Indian Government to obtain a court injunction preventing Vodafone from progressing the UK BIT arbitration, the Delhi High Court ordered that 

Vodafone shall proceed with the UK BIT arbitration only if the award already published under the Dutch BIT is set aside.  

Vodafone shall proceed with the UK BIT arbitration only if the award already published under the Dutch BIT is set aside.  

In August 2021 the Indian Parliament passed new legislation which affects the retrospective effect of the Finance Act 2012. The impact of this 

In August 2021 the Indian Parliament passed new legislation which affects the retrospective effect of the Finance Act 2012. The impact of this 

legislation on the Dutch and UK BIT proceedings, in particular whether the Indian Government will withdraw its challenge to the arbitration 

legislation on the Dutch and UK BIT proceedings, in particular whether the Indian Government will withdraw its challenge to the arbitration 

award in the Dutch BIT, is unknown as of the date of this report. The SICC granted a stay in the Dutch BIT proceedings to 15 June 2022.  

award in the Dutch BIT, is unknown as of the date of this report. The SICC granted a stay in the Dutch BIT proceedings to 15 June 2022.  

VIHBV and Vodafone Group Plc will continue to defend vigorously any allegation that VIHBV or Vodafone India is liable to pay tax in connection 

VIHBV and Vodafone Group Plc will continue to defend vigorously any allegation that VIHBV or Vodafone India is liable to pay tax in connection 

with the transaction with HTIL. Based on the facts and circumstances of this matter, including the outcome of legal proceedings to date, the 

with the transaction with HTIL. Based on the facts and circumstances of this matter, including the outcome of legal proceedings to date, the 

Group considers that it is more likely than not that no present obligation exists at 31 March 2022.  

Group considers that it is more likely than not that no present obligation exists at 31 March 2022.  

VISPL tax claims  

VISPL tax claims  

of the principal. 

of the principal. 

VISPL is involved in a number of tax cases. The total value of the claims is approximately €500 million plus interest, and penalties of up to 300% 

VISPL is involved in a number of tax cases. The total value of the claims is approximately €500 million plus interest, and penalties of up to 300% 

Of the individual tax claims, the most significant is in the amount of approximately €254 million (plus interest of €614 million), which VISPL has 

Of the individual tax claims, the most significant is in the amount of approximately €254 million (plus interest of €614 million), which VISPL has 

been assessed as owing in respect of (i) a transfer pricing margin charged for the international call centre of HTIL prior to the 2007 transaction 

been assessed as owing in respect of (i) a transfer pricing margin charged for the international call centre of HTIL prior to the 2007 transaction 

with Vodafone for HTIL assets in India; (ii) the sale of the international call centre by VISPL to HTIL; and (iii) the acquisition of and/or the alleged 

with Vodafone for HTIL assets in India; (ii) the sale of the international call centre by VISPL to HTIL; and (iii) the acquisition of and/or the alleged 

transfer of options held by VISPL in Vodafone India. A stay of the tax demand on a deposit of £20 million and a corporate guarantee by VIHBV 

transfer of options held by VISPL in Vodafone India. A stay of the tax demand on a deposit of £20 million and a corporate guarantee by VIHBV 

for the balance of tax assessed are in place. On 8 October 2015, the Bombay High Court ruled in favour of Vodafone in relation to the options 

for the balance of tax assessed are in place. On 8 October 2015, the Bombay High Court ruled in favour of Vodafone in relation to the options 

and the call centre sale. The Indian Tax Authority has appealed to the Supreme Court of India. The appeal hearing has been adjourned 

and the call centre sale. The Indian Tax Authority has appealed to the Supreme Court of India. The appeal hearing has been adjourned 

indefinitely.  

indefinitely.  

While there is some uncertainty as to the outcome of the tax cases involving VISPL, the Group believes it has valid defences and does not 

While there is some uncertainty as to the outcome of the tax cases involving VISPL, the Group believes it has valid defences and does not 

consider it probable that a financial outflow will be required to settle these cases.  

consider it probable that a financial outflow will be required to settle these cases.  

Annual Report 2022

203 Vodafone Group Plc   
203 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Other cases in the Group 
Spain and UK: TOT v Vodafone Group Plc, VGSL, and Vodafone UK 
The Group has been defending cases brought against it in Spain and the UK by TOT Power Control and Top Optimized Technologies (jointly 
‘TOT’) alleging breach of confidentiality and patent infringement. In November 2021 TOT withdrew all of its claims against the Group in Spain 
and the UK as part of an agreed settlement. 

Further background relating to these claims is provided in the Group’s Annual Report for the financial year ended 31 March 2021. 

Germany: Kabel Deutschland takeover - class actions  
The German courts have been determining the adequacy of the mandatory cash offer made to minority shareholders in Vodafone’s takeover of 
Kabel Deutschland. Hearings took place in May 2019 and a decision was delivered in November 2019 in Vodafone’s favour, rejecting all claims 
by minority shareholders. A number of shareholders appealed which was rejected by the court in December 2021. Several minority 
shareholders have filed a further appeal before the Federal Court of Justice. The appeal process is ongoing.  While the outcome is uncertain, the 
Group believes it has valid defences and that the outcome of the appeal will be favourable to Vodafone. 

Italy: Iliad v Vodafone Italy  
In July 2019, Iliad filed a claim for €500 million against Vodafone Italy in the Civil Court of Milan. The claim alleges anti-competitive behaviour in 
relation to portability and certain advertising campaigns by Vodafone Italy. Preliminary hearings have taken place, including one at which the 
Court rejected Iliad’s application for a cease and desist order against alleged misleading advertising by Vodafone. The main hearing on the 
merits of the claim took place on 8 June 2021 and we are waiting to receive the judgement. 

The Group is currently unable to estimate any possible loss in this claim in the event of an adverse judgement but while the outcome is 
uncertain, the Group believes it has valid defences and that it is probable that no present obligation exists.  

Greece: Papistas Holdings SA, Mobile Trade Stores (formerly Papistas SA) and Athanasios and Loukia Papistas v Vodafone Greece 
In October 2019, Mr. and Mrs. Papistas, and companies owned or controlled by them, filed several new claims against Vodafone Greece with a 
total value of approximately €330 million for purported damage caused by the alleged abuse of dominance and wrongful termination of a 
franchise arrangement with a Papistas company. Lawsuits which the Papistas claimants had previously brought against Vodafone Group Plc and 
certain Directors and officers of Vodafone were withdrawn. Vodafone Greece filed a counter claim and all claims were heard in February 2020. 
All of the Papistas claims were rejected by the Greek Court because the stamp duty payments required to have the merits of the case 
considered had not been made.  Vodafone Greece’s counter claim was also rejected. The Papistas claimants and Vodafone Greece have each 
filed appeals and, subject to the Papistas claimants paying the requisite stamp duty, the hearing on the merits of these appeals will take place in  
early 2023.  

The amount claimed in these lawsuits is substantial and, if the claimants are successful, the total potential liability could be material. However, 
we are continuing vigorously to defend the claims and based on the progress of the litigation so far the Group believes that it is highly unlikely 
that there will be an adverse ruling for the Group. On this basis, the Group does not expect the outcome of these claims to have a material 
financial impact.   

UK: Phones 4U in Administration v Vodafone Limited and Vodafone Group Plc and Others  
In December 2018, the administrators of former UK indirect seller, Phones 4U, sued the three main UK mobile network operators (‘MNOs’), 
including Vodafone, and their parent companies. The administrators allege collusion between the MNOs to pull their business from Phones 4U 
thereby causing its collapse. Vodafone and the other defendants filed their defences in April 2019 and the Administrators filed their replies in 
October 2019.  Disclosure has taken place and witness statements were filed in December 2021. The judge has also ordered that there should 
be a split trial between liability and damages. The first trial started in May 2022.  

Taking into account all available evidence, the Group assesses it to be more likely than not that a present obligation does not exist and that the 
allegations of collusion are completely without merit; the Group is vigorously defending the claim. The value of the claim is not pleaded but we 
understand it to be the total value of the business, allegedly equivalent to approximately £1 billion with the addition of alleged exemplary 
damages. Vodafone’s alleged share of the liability is also not pleaded.  The Group is not able to estimate any possible loss in the event of an 
adverse judgment. 

  
 
 
 
 
 
  
 
  
 
 
 
Annual Report 2022

204 Vodafone Group Plc   
204 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

30. Related party transactions 

The Group has a number of related parties including joint arrangements and associates, pension schemes and 
Directors and Executive Committee members (see note 12 ‘Investments in associates and joint arrangements’, 
note 25 ‘Post employment benefits’ and note 23 ‘Directors and key management compensation’). 

Transactions with joint arrangements and associates 
Related party transactions with the Group’s joint arrangements and associates primarily comprise fees for the use of products and services including 
network airtime and access charges, fees for the provision of network infrastructure and cash pooling arrangements. No related party transactions 
have been entered into during the year which might reasonably affect any decisions made by the users of these consolidated financial statements 
except as disclosed below. 

Sales of goods and services to associates 
Purchase of goods and services from associates 
Sales of goods and services to joint arrangements 
Purchase of goods and services from joint arrangements 
Interest income receivable from joint arrangements1 
Interest expense payable to joint arrangements1 

Trade balances owed: 
    by associates 
    to associates 
    by joint arrangements 
    to joint arrangements 

Other balances owed by associates 
Other balances owed by joint arrangements1 
Other balances owed to joint arrangements2 
Notes: 
1  Amounts arise primarily through VodafoneZiggo, TPG Telecom Limited and INWIT S.p.A.. Interest is paid in line with market rates. 
2  Amounts are primarily in relation to leases of tower space from INWIT S.p.A. 

2022 
€m  
20 
10 
221 
298 
48 
52 

8 
6 
139 
34 
80 
1,080 
1,561 

2021 
€m  
14 
5 
203 
109 
65 
56 

3 
5 
88 
31 
56 
955 
1,575 

2020 
€m  
32 
4 
305 
97 
71 
– 

4 
4 
157 
37 
– 
1,083 
2,017 

Dividends received from associates and joint ventures are disclosed in the consolidated statement of cash flows. 

Transactions with Directors other than compensation 
During the three years ended 31 March 2022 and as of 17 May 2022, no Director nor any other executive officer, nor any associate of any Director 
or any other executive officer, was indebted to the Group. During the three years ended 31 March 2022 and as of 17 May 2022, the Group has not 
been a party to any other material transaction, or proposed transactions, in which any member of the key management personnel (including 
Directors, any other executive officer, senior manager, any spouse or relative of any of the foregoing or any relative of such spouse) had or was to 
have a direct or indirect material interest.

  
 
 
 
  
  
 
 
 
 
 
 
 
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

205 Vodafone Group Plc   
205 

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

30. Related party transactions 

30. Related party transactions 

31. Related undertakings 

A full list of all of our subsidiaries, joint arrangements and associated undertakings is detailed below. 

A full list of subsidiaries, joint arrangements and associated undertakings (as defined in the Large and Medium-sized Companies and Groups 
(Accounts and Reports) Regulations 2008) as at 31 March 2022 is detailed below. No subsidiaries are excluded from the Group consolidation. 
Unless otherwise stated the Company’s subsidiaries all have share capital consisting solely of ordinary shares and are indirectly held. The 
percentage held by Group companies reflect both the proportion of nominal capital and voting rights unless otherwise stated. Summarised 
financial information is provided in respect of the Group’s most significant joint arrangements and associates in note 12 ‘Investments in 
associates and joint arrangements’.  

Subsidiaries 
Accounting policies 
A subsidiary is an entity directly or indirectly controlled by the Company. Control is achieved where the Company has existing rights that give it 
the current ability to direct the activities that affect the Company’s returns and exposure or rights to variable returns from the entity. The results 
of subsidiaries acquired or disposed of during the year are included in the consolidated income statement from the effective date of acquisition 
or up to the effective date of disposal, as appropriate. Where necessary, adjustments are made to the financial statements of subsidiaries to 
bring their accounting policies into line with those used by the Group. All intra-group transactions, balances, income and expenses are 
eliminated on consolidation. Non-controlling interests in the net assets of consolidated subsidiaries are identified separately from the Group’s 
equity therein. Non-controlling interests consist of the amount of those interests at the date of the original business combination and the non-
controlling shareholder’s share of changes in equity since the date of the combination. Total comprehensive income is attributed to non-
controlling interests even if this results in the non-controlling interests having a deficit balance. 

Company name 

Albania 

% of share 
class held by 
Group 
Companies 

Share class 

Company name 

% of share 
class held by 
Group 
Companies 

Share class 

Company name 

% of share 
class held by 
Group 
Companies 

Share class 

Malta House, rue Archimède 25, 1000 Bruxelles, Belgium 

Vodafone Belgium SA/NV 

100.00 

Ordinary shares  

Chile 

Autostrada Tirane-Durres, Rruga: “Pavaresia”, Nr 61, Kashar, 
Tirana, Albania  

Vodafone Albania Sh.A 

99.94 

  Ordinary shares 

Brazil 

222 Miraflores, P.28, Santiago, Metrop, 97-763, Chile 

Vodafone Enterprise Chile S.A. 

100.00 

Ordinary shares 

204 Vodafone Group Plc   

Annual Report 2022

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

204 

204 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

The Group has a number of related parties including joint arrangements and associates, pension schemes and 

The Group has a number of related parties including joint arrangements and associates, pension schemes and 

Directors and Executive Committee members (see note 12 ‘Investments in associates and joint arrangements’, 

Directors and Executive Committee members (see note 12 ‘Investments in associates and joint arrangements’, 

note 25 ‘Post employment benefits’ and note 23 ‘Directors and key management compensation’). 

note 25 ‘Post employment benefits’ and note 23 ‘Directors and key management compensation’). 

Transactions with joint arrangements and associates 

Transactions with joint arrangements and associates 

Related party transactions with the Group’s joint arrangements and associates primarily comprise fees for the use of products and services including 

Related party transactions with the Group’s joint arrangements and associates primarily comprise fees for the use of products and services including 

network airtime and access charges, fees for the provision of network infrastructure and cash pooling arrangements. No related party transactions 

network airtime and access charges, fees for the provision of network infrastructure and cash pooling arrangements. No related party transactions 

have been entered into during the year which might reasonably affect any decisions made by the users of these consolidated financial statements 

have been entered into during the year which might reasonably affect any decisions made by the users of these consolidated financial statements 

except as disclosed below. 

except as disclosed below. 

Sales of goods and services to associates 

Sales of goods and services to associates 

Purchase of goods and services from associates 

Purchase of goods and services from associates 

Sales of goods and services to joint arrangements 

Sales of goods and services to joint arrangements 

Purchase of goods and services from joint arrangements 

Purchase of goods and services from joint arrangements 

Interest income receivable from joint arrangements1 

Interest income receivable from joint arrangements1 

Interest expense payable to joint arrangements1 

Interest expense payable to joint arrangements1 

Trade balances owed: 

Trade balances owed: 

    by associates 

    by associates 

    to associates 

    to associates 

    by joint arrangements 

    by joint arrangements 

    to joint arrangements 

    to joint arrangements 

Other balances owed by associates 

Other balances owed by associates 

Other balances owed by joint arrangements1 

Other balances owed by joint arrangements1 

Other balances owed to joint arrangements2 

Other balances owed to joint arrangements2 

Notes: 

Notes: 

2022 

2022 

€m  

€m  

20 

20 

10 

10 

221 

221 

298 

298 

48 

48 

52 

52 

8 

8 

6 

6 

139 

139 

34 

34 

80 

80 

1,080 

1,080 

1,561 

1,561 

2021 

2021 

€m  

€m  

14 

14 

5 

5 

203 

203 

109 

109 

65 

65 

56 

56 

3 

3 

5 

5 

88 

88 

31 

31 

56 

56 

955 

955 

1,575 

1,575 

2020 

2020 

€m  

€m  

32 

32 

4 

4 

305 

305 

97 

97 

71 

71 

– 

– 

4 

4 

4 

4 

157 

157 

37 

37 

– 

– 

1,083 

1,083 

2,017 

2,017 

1  Amounts arise primarily through VodafoneZiggo, TPG Telecom Limited and INWIT S.p.A.. Interest is paid in line with market rates. 

1  Amounts arise primarily through VodafoneZiggo, TPG Telecom Limited and INWIT S.p.A.. Interest is paid in line with market rates. 

2  Amounts are primarily in relation to leases of tower space from INWIT S.p.A. 

2  Amounts are primarily in relation to leases of tower space from INWIT S.p.A. 

Dividends received from associates and joint ventures are disclosed in the consolidated statement of cash flows. 

Dividends received from associates and joint ventures are disclosed in the consolidated statement of cash flows. 

Transactions with Directors other than compensation 

Transactions with Directors other than compensation 

During the three years ended 31 March 2022 and as of 17 May 2022, no Director nor any other executive officer, nor any associate of any Director 

During the three years ended 31 March 2022 and as of 17 May 2022, no Director nor any other executive officer, nor any associate of any Director 

or any other executive officer, was indebted to the Group. During the three years ended 31 March 2022 and as of 17 May 2022, the Group has not 

or any other executive officer, was indebted to the Group. During the three years ended 31 March 2022 and as of 17 May 2022, the Group has not 

been a party to any other material transaction, or proposed transactions, in which any member of the key management personnel (including 

been a party to any other material transaction, or proposed transactions, in which any member of the key management personnel (including 

Directors, any other executive officer, senior manager, any spouse or relative of any of the foregoing or any relative of such spouse) had or was to 

Directors, any other executive officer, senior manager, any spouse or relative of any of the foregoing or any relative of such spouse) had or was to 

have a direct or indirect material interest.

have a direct or indirect material interest.

Rruga "Ibrahim Rugova", Sky Tower, Kati i 5, Hyrja 2, Tiranë, 
1000, Albania 

_VOIS Albania ShpK.  

100.00 

Ordinary shares  

Av José Rocha Bonfim, 214, Cond Praça Capital – Edifício 
Toronto, sls 228/229 13080-900 Jardim Santa Genebra – 
Campinas, São Paulo, Brazil 

Argentina 

Cobra do Brasil Serviços de 
Telemàtica ltda. (in process 
of dissolution) 

70.00 

Ordinary shares  

Cerrito 348, 5 to B, C1010AAH, Buenos Aires, Argentina 

CWGNL S.A. (in process of dissolution) 

100.00 

Ordinary shares 

Av Paulista 37 – 4º andar, Sala 427, Bela Vista, CEP, 01311 – 
902, São Paulo, Brazil 

Room 1603, 16th Floor, 1200 Pudong Avenue, Free Trade Zone, 
Shanghai, China 

Vodafone Automotive Technologies 
(Beijing) Co, Ltd 

100.00 

Ordinary shares  

Level 9, Tower 2, China Central Place, Room 941, No.79 Jianguo 
Road, Chaoyang District, Beijing, 100025, China 

Vodafone Enterprise 
Communications Technical Service 
(Shanghai) Co., Ltd. Beijing Branch2  

100.00 

Branch  

Lagjia Kongresi Përmetit, Bulevardi "Jakov Xoxa", pallati nr. 5, 
kati nr. 1, Fier, Albania 

ApNet SHPK 

99.94 

  Ordinary shares 

Avenida Cidade Jardim, 400, 7th and 20th Floors, 
Jardim Paulistano, São Paulo, Brazil, 01454-000 

China 

100.00 

Ordinary shares  

Building 21, 11, Kangding St., BDA, Beijing, 100176 – China 

Vodafone Serviços Empresariais Brasil 
Ltda.  

Australia 

Vodafone Empresa Brasil 
Telecomunicações Ltda 

100.00 

Ordinary shares 

Mills Oakley, Level 7, 151 Clarence Street, Sydney NSW 2000, 
Australia 

Bulgaria 

Vodafone Enterprise Australia Pty 
Limited 

100.00 

Ordinary shares  

10 Tsar Osvoboditel Blvd., 3rd Floor, Spredets Region, Sofia, 
1000, Bulgaria 

Austria 

c/o Stolitzka & Partner Rechtsanwälte OG,  
Kärntner Ring 12, 3. Stock, 1010, Wien, Austria 

Vodafone Enterprise Austria GmbH 

100.00 

Ordinary shares  

Bahrain 

RSM Bahrain, 3rd Floor Falcon Tower, Diplomatic Area, 
Manama, PO BOX 11816, Bahrain 

Vodafone Enterprise Bahrain W.L.L. 

100.00 

Ordinary shares  

Belgium 

Vodafone Enterprise Bulgaria EOOD 

100.00 

Ordinary shares 

Canada 

c/o ARC Information Services Inc., 3-84 Castlebury Crescent, 
Toronto ON M2H 1W8, Canada 

Vodafone Canada Inc. 

100.00  Common shares  

Cayman Islands 

Vodafone Enterprise 
Communications Technical Service 
(Shanghai) Co., Ltd.  

100.00 

Ordinary shares  

Congo, The Democratic Republic of the 

292 Avenue de La Justice, Commune de la Gombe, Kinshasa, The 
Democratic Republic of the Congo 

Vodacom Congo (RDC) SA5 

30.85  Ordinary shares 

Building Comimmo II Ground Floor Right, 3157 Boulevard du 30 
Juin, Commune de la Gombe, Kinshasa, DRC Congo, The 
Democratic Republic of the 

Vodacash S.A.5 

Cyprus 

30.85 

Ordinary shares 

One Nexus Way, Camana Bay, Grand Cayman, KY1-9005, 
Cayman Islands 

Ali Rıza Efendi Caddesi No:33/A Ortaköy, Lefkoşa, Cyprus 

Vodafone Evde Operations Ltd 

100.00 

Ordinary shares  

CGP Investments (Holdings) Limited 

100.00 

Ordinary shares  

Vodafone Mobile Operations Limited 

100.00 

Ordinary shares  

  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
  
  
 
 
 
 
 
 
 
Annual Report 2022

206 Vodafone Group Plc   
206 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

Czech Republic 

Germany 

náměstí Junkových 2, Prague 5, Czech Republic, 155 00, Czech 
Republic 

Aachener Str. 746-750, 50933, Köln, Germany 

Vodacom Business (Ghana) Limited 

Vodafone Ghana Mobile Financial 
Services Limited 

70.00 Ordinary shares,  
Preference 
shares 

70.00  Ordinary shares 

Telecom House, Nsawam Road, Accra-North,  
Greater Accra Region, PMB 221, Ghana 

Nadace Vodafone Česká Republika 

100.00 

Trustee 

Oskar Mobil S.R.O. 

100.00  Ordinary shares  

Vodafone Czech Republic A.S. 

100.00  Ordinary shares  

Vodafone Enterprise Europe (UK) 
Limited - Czech Branch2 

100.00 

Branch 

Praha 4, Nusle, Závišova 502/5, 14000, Czech Republic 

Vantage Towers 2 s.r.o. 

100.00  Ordinary shares 

Vantage Towers s.r.o. 4 

81.74  Ordinary shares 

Závišova Real Estate, s.r.o. 

100.00  Ordinary shares 

Denmark 

Tuborg Boulevard 12, 2900, Hellerup, Denmark 

Vodafone Enterprise Denmark A/S 

100.00  Ordinary (DKK) 
shares  

Arena Sport Rechte Marketing GmbH 
i.L (in liquidation) 

100.00  Ordinary shares 

Altes Forsthaus 2, 67661, Kaiserslautern, Germany 

TKS Telepost Kabel-Service 
Kaiserslautern GmbH3 

93.84  Ordinary shares  

National Communications Backbone 
Company Limited 

70.00  Ordinary shares  

Betastraße 6-8, 85774 Unterföhring, Germany 

Greece 

Kabel Deutschland Holding AG 

93.84  Ordinary shares  

Vodafone Customer Care GmbH3 

93.84  Ordinary shares  

Vodafone Deutschland GmbH 

93.84  Ordinary shares  

1-3 Tzavella str, 152 31 Halandri, Athens, Greece 

Vodafone-Panafon Hellenic 
Telecommunications Company S.A. 

99.87  Ordinary shares  

Buschurweg 4, 76870, Kandel, Germany 

12,5 km National Road Athens – Lamia,  
Metamorfosi / Athens, 14452, Greece 

Vodafone Automotive Deutschland 
GmbH 

100.00  Ordinary shares  

Vodafone Innovus S.A. 

99.87 Ordinary shares 

Ferdinand-Braun-Platz 1, 40549, Duesseldorf, Germany 

2 Adrianeiou str, Athens, 11525, Greece  

Vodafone Enterprise Germany GmbH 

100.00  Ordinary shares 

Vantage Towers Single Member 
Societe Anonyme4 

81.74  Ordinary shares  

Egypt 

37 Kaser El Nil St, 4th. Floor, Cairo, Egypt 

Vodafone GmbH 

100.00 

Ordinary A 
shares, Ordinary 
B shares 

Starnet 

55.00  Ordinary shares  

54 El Batal Ahmed Abed El Aziz, Mohandseen, Giza, Egypt 

Sarmady Communications  

55.00  Ordinary shares  

Building no. 2109 “VHUB1”, Smart Village, Cairo Alexandria, 
Egypt 

Vodafone Group Services GmbH 

100.00  Ordinary shares  

Vodafone Institut für Gesellschaft und 
Kommunikation GmbH 

100.00  Ordinary shares  

Vodafone Stiftung Deutschland 
Gemeinnutzige GmbH 

100.00  Ordinary shares  

Vodafone Vierte Verwaltungs AG 

100.00  Ordinary shares  

Vodafone International Services LLC 

100.00  Ordinary shares  

Vodafone West GmbH 

100.00  Ordinary shares 

Site No 15/3C, Central Axis, 6th October City, Egypt 

Friedrich-Wilhelm-Strasse 2, 38100, Braunschweig, Germany 

Pireos 163 & Ehelidon, Athens, 11854, Greece 

360 Connect S.A. 

Guernsey 

99.87  Ordinary shares  

Martello Court, Admiral Park, St. Peter Port, GY1 3HB, 
Guernsey 

FB Holdings Limited 

100.00  Ordinary shares  

Le Bunt Holdings Limited 

100.00  Ordinary shares  

Silver Stream Investments Limited 

100.00  Ordinary shares  

Roseneath, The Grange, St Peter Port, GY1 2QJ, Guernsey 

Vodafone Egypt 
Telecommunications S.A.E. 

55.00  Ordinary shares  

Smart Village C3 Vodafone Building, Egypt 

KABELCOM Braunschweig 
Gesellschaft Fur Breitbandkabel-
Kommunikation Mit Beschrankter 
Haftung3 

93.84  Ordinary shares  

VBA Holdings Limited5 

Vodafone Data 

55.00  Ordinary shares  

Helmholtzstaße. 2-9, Gerbäude 10587, Berlin, Germany 

Vodafone Building Zahraa EL Maadi, Building A, Service Area D, 
Maadi, Cairo, Egypt 

Vodafone For Trading 

54.95  Ordinary shares  

Finland 

Vodafone Service GmbH 

100.00  Ordinary shares 

Holzmarkt 1, 50676, Köln, North Rhine-Westphalia, Germany 

Grandcentrix GmbH 

100.00  Ordinary shares 

Nobelstrasse 55, 18059, Rostock, Germany 

VBA International Limited5 

c/o Eversheds Asianajotoimisto Oy, Fabianinkatu 29 B, Helsinki, 
00100, Finland 

“Urbana Teleunion” Rostock GmbH & 
Co.KG3 

65.69  Ordinary shares  

Vodafone Enterprise Finland OY 

100.00  Ordinary shares 

Prinzenallee 11-13, 40549, Düsseldorf, Germany 

Hong Kong 

60.50  Ordinary shares 
and non-voting, 
irredeemable, 
non-cumulative 
preference 
shares 

60.50  Ordinary shares, 
and non-voting, 
irredeemable, 
non-convertible, 
non-cumulative 
preference 
shares 

France 

1300 route de Cretes, Le WTC, Bat I1, 06560, Valbonne Soph, 
France 

Vantage Towers AG 

Vantage Towers Erste Verwaltungsgesellschaft 
mbH4 

81.74  Ordinary shares 

81.74  Ordinary shares 

Level 24, Dorset House, Taikoo Place, 979 King’s Road, Quarry 
Bay, Hong Kong 

Vodafone Enterprise Hong Kong Ltd 

100.00  Ordinary shares  

Vodafone Automotive Telematics 
Development S.A.S 

100.00  Ordinary shares  

Vantage Towers Zweite 
Verwaltungsgesellschaft mbH4 

81.74  Ordinary shares 

Hungary 

EuroPlaza Tour, 20 Avenue Andre Prothin, La Défense Cedex-
France (149153), 92400, Courbevoie, France 

Vodafone Automotive France S.A.S 

100.00  Ordinary shares  

Seilerstrasse 18, 38440, Wolfsburg, Germany 

40-44 Hungaria Krt., Budapest, H-1087, Hungary 

KABELCOM Wolfsburg Gesellschaft 
Fur Breitbandkabel-Kommunikation 
Mit Beschrankter Haftung3 

93.84  Ordinary shares  

VSSB Vodafone Szolgáltató Központ 
Budapest Zártkörűen Működő 
Részvénytársaság 

100.00 

Registered 
ordinary shares  

Vodafone Enterprise France SAS 

100.00 

New euro 
shares  

Ghana 

Rue Champollion, 22300, Lannion, France 

Apollo Submarine Cable System Ltd 
– French Branch2 

100.00 

Branch 

Manet Tower A, South Liberation Link, Airport City, Accra, 
Ghana 

Ghana Telecommunications 
Company Limited 

70.00 Ordinary shares,  
Preference 
shares 

6 Lechner Ödön fasor, Budapest, 1096, Hungary 

Vantage Towers Zártkörűen Működő 
Részvénytársaság4 

81.74  Ordinary shares 

Vodafone Magyarország Távközlési 
Zártkörűen Működő 
Részvénytársaság 

100.00 

Series A  
Registered 
common shares  

  
 
206 Vodafone Group Plc   

Annual Report 2022

206 

206 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

31. Related undertakings (continued)

Czech Republic 

Czech Republic 

náměstí Junkových 2, Prague 5, Czech Republic, 155 00, Czech 

náměstí Junkových 2, Prague 5, Czech Republic, 155 00, Czech 

Republic 

Republic 

Germany 

Germany 

i.L (in liquidation) 

i.L (in liquidation) 

Aachener Str. 746-750, 50933, Köln, Germany 

Aachener Str. 746-750, 50933, Köln, Germany 

Vodafone Ghana Mobile Financial 

Vodafone Ghana Mobile Financial 

70.00  Ordinary shares 

70.00  Ordinary shares 

Nadace Vodafone Česká Republika 

Nadace Vodafone Česká Republika 

100.00 

100.00 

Trustee 

Trustee 

Arena Sport Rechte Marketing GmbH 

Arena Sport Rechte Marketing GmbH 

100.00  Ordinary shares 

100.00  Ordinary shares 

Oskar Mobil S.R.O. 

Oskar Mobil S.R.O. 

100.00  Ordinary shares  

100.00  Ordinary shares  

Vodafone Czech Republic A.S. 

Vodafone Czech Republic A.S. 

100.00  Ordinary shares  

100.00  Ordinary shares  

Altes Forsthaus 2, 67661, Kaiserslautern, Germany 

Altes Forsthaus 2, 67661, Kaiserslautern, Germany 

Vodafone Enterprise Europe (UK) 

Vodafone Enterprise Europe (UK) 

Limited - Czech Branch2 

Limited - Czech Branch2 

100.00 

100.00 

Branch 

Branch 

Kaiserslautern GmbH3 

Kaiserslautern GmbH3 

Betastraße 6-8, 85774 Unterföhring, Germany 

Betastraße 6-8, 85774 Unterföhring, Germany 

Services Limited 

Services Limited 

Telecom House, Nsawam Road, Accra-North,  

Telecom House, Nsawam Road, Accra-North,  

Greater Accra Region, PMB 221, Ghana 

Greater Accra Region, PMB 221, Ghana 

Company Limited 

Company Limited 

Greece 

Greece 

TKS Telepost Kabel-Service 

TKS Telepost Kabel-Service 

93.84  Ordinary shares  

93.84  Ordinary shares  

National Communications Backbone 

National Communications Backbone 

70.00  Ordinary shares  

70.00  Ordinary shares  

Praha 4, Nusle, Závišova 502/5, 14000, Czech Republic 

Praha 4, Nusle, Závišova 502/5, 14000, Czech Republic 

Vantage Towers 2 s.r.o. 

Vantage Towers 2 s.r.o. 

100.00  Ordinary shares 

100.00  Ordinary shares 

Vantage Towers s.r.o. 4 

Vantage Towers s.r.o. 4 

81.74  Ordinary shares 

81.74  Ordinary shares 

Závišova Real Estate, s.r.o. 

Závišova Real Estate, s.r.o. 

100.00  Ordinary shares 

100.00  Ordinary shares 

Denmark 

Denmark 

Tuborg Boulevard 12, 2900, Hellerup, Denmark 

Tuborg Boulevard 12, 2900, Hellerup, Denmark 

Vodafone Enterprise Denmark A/S 

Vodafone Enterprise Denmark A/S 

100.00  Ordinary (DKK) 

100.00  Ordinary (DKK) 

Kabel Deutschland Holding AG 

Kabel Deutschland Holding AG 

93.84  Ordinary shares  

93.84  Ordinary shares  

Vodafone Customer Care GmbH3 

Vodafone Customer Care GmbH3 

93.84  Ordinary shares  

93.84  Ordinary shares  

Vodafone Deutschland GmbH 

Vodafone Deutschland GmbH 

93.84  Ordinary shares  

93.84  Ordinary shares  

1-3 Tzavella str, 152 31 Halandri, Athens, Greece 

1-3 Tzavella str, 152 31 Halandri, Athens, Greece 

Vodafone-Panafon Hellenic 

Vodafone-Panafon Hellenic 

Telecommunications Company S.A. 

Telecommunications Company S.A. 

99.87  Ordinary shares  

99.87  Ordinary shares  

Buschurweg 4, 76870, Kandel, Germany 

Buschurweg 4, 76870, Kandel, Germany 

12,5 km National Road Athens – Lamia,  

12,5 km National Road Athens – Lamia,  

Metamorfosi / Athens, 14452, Greece 

Metamorfosi / Athens, 14452, Greece 

Vodafone Automotive Deutschland 

Vodafone Automotive Deutschland 

100.00  Ordinary shares  

100.00  Ordinary shares  

GmbH 

GmbH 

Vodafone Innovus S.A. 

Vodafone Innovus S.A. 

99.87 Ordinary shares 

99.87 Ordinary shares 

Ferdinand-Braun-Platz 1, 40549, Duesseldorf, Germany 

Ferdinand-Braun-Platz 1, 40549, Duesseldorf, Germany 

2 Adrianeiou str, Athens, 11525, Greece  

2 Adrianeiou str, Athens, 11525, Greece  

shares  

shares  

Vodafone Enterprise Germany GmbH 

Vodafone Enterprise Germany GmbH 

100.00  Ordinary shares 

100.00  Ordinary shares 

Vantage Towers Single Member 

Vantage Towers Single Member 

81.74  Ordinary shares  

81.74  Ordinary shares  

Vodafone GmbH 

Vodafone GmbH 

100.00 

100.00 

Ordinary A 

Ordinary A 

shares, Ordinary 

shares, Ordinary 

B shares 

B shares 

Pireos 163 & Ehelidon, Athens, 11854, Greece 

Pireos 163 & Ehelidon, Athens, 11854, Greece 

Egypt 

Egypt 

Starnet 

Starnet 

Egypt 

Egypt 

37 Kaser El Nil St, 4th. Floor, Cairo, Egypt 

37 Kaser El Nil St, 4th. Floor, Cairo, Egypt 

54 El Batal Ahmed Abed El Aziz, Mohandseen, Giza, Egypt 

54 El Batal Ahmed Abed El Aziz, Mohandseen, Giza, Egypt 

Kommunikation GmbH 

Kommunikation GmbH 

55.00  Ordinary shares  

55.00  Ordinary shares  

Vodafone Group Services GmbH 

Vodafone Group Services GmbH 

100.00  Ordinary shares  

100.00  Ordinary shares  

Vodafone Institut für Gesellschaft und 

Vodafone Institut für Gesellschaft und 

100.00  Ordinary shares  

100.00  Ordinary shares  

Sarmady Communications  

Sarmady Communications  

55.00  Ordinary shares  

55.00  Ordinary shares  

Building no. 2109 “VHUB1”, Smart Village, Cairo Alexandria, 

Building no. 2109 “VHUB1”, Smart Village, Cairo Alexandria, 

Vodafone Stiftung Deutschland 

Vodafone Stiftung Deutschland 

Gemeinnutzige GmbH 

Gemeinnutzige GmbH 

100.00  Ordinary shares  

100.00  Ordinary shares  

Guernsey 

Guernsey 

Vodafone Vierte Verwaltungs AG 

Vodafone Vierte Verwaltungs AG 

100.00  Ordinary shares  

100.00  Ordinary shares  

Societe Anonyme4 

Societe Anonyme4 

360 Connect S.A. 

360 Connect S.A. 

Guernsey 

Guernsey 

Martello Court, Admiral Park, St. Peter Port, GY1 3HB, 

Martello Court, Admiral Park, St. Peter Port, GY1 3HB, 

FB Holdings Limited 

FB Holdings Limited 

100.00  Ordinary shares  

100.00  Ordinary shares  

Le Bunt Holdings Limited 

Le Bunt Holdings Limited 

100.00  Ordinary shares  

100.00  Ordinary shares  

Silver Stream Investments Limited 

Silver Stream Investments Limited 

100.00  Ordinary shares  

100.00  Ordinary shares  

Roseneath, The Grange, St Peter Port, GY1 2QJ, Guernsey 

Roseneath, The Grange, St Peter Port, GY1 2QJ, Guernsey 

VBA Holdings Limited5 

VBA Holdings Limited5 

60.50  Ordinary shares 

60.50  Ordinary shares 

VBA International Limited5 

VBA International Limited5 

60.50  Ordinary shares, 

60.50  Ordinary shares, 

and non-voting, 

and non-voting, 

irredeemable, 

irredeemable, 

non-cumulative 

non-cumulative 

preference 

preference 

shares 

shares 

and non-voting, 

and non-voting, 

irredeemable, 

irredeemable, 

non-convertible, 

non-convertible, 

non-cumulative 

non-cumulative 

preference 

preference 

shares 

shares 

Vodafone International Services LLC 

Vodafone International Services LLC 

100.00  Ordinary shares  

100.00  Ordinary shares  

Vodafone West GmbH 

Vodafone West GmbH 

100.00  Ordinary shares 

100.00  Ordinary shares 

Site No 15/3C, Central Axis, 6th October City, Egypt 

Site No 15/3C, Central Axis, 6th October City, Egypt 

Friedrich-Wilhelm-Strasse 2, 38100, Braunschweig, Germany 

Friedrich-Wilhelm-Strasse 2, 38100, Braunschweig, Germany 

55.00  Ordinary shares  

55.00  Ordinary shares  

KABELCOM Braunschweig 

KABELCOM Braunschweig 

93.84  Ordinary shares  

93.84  Ordinary shares  

Vodafone Egypt 

Vodafone Egypt 

Telecommunications S.A.E. 

Telecommunications S.A.E. 

Smart Village C3 Vodafone Building, Egypt 

Smart Village C3 Vodafone Building, Egypt 

Gesellschaft Fur Breitbandkabel-

Gesellschaft Fur Breitbandkabel-

Kommunikation Mit Beschrankter 

Kommunikation Mit Beschrankter 

Haftung3 

Haftung3 

Vodafone Data 

Vodafone Data 

55.00  Ordinary shares  

55.00  Ordinary shares  

Helmholtzstaße. 2-9, Gerbäude 10587, Berlin, Germany 

Helmholtzstaße. 2-9, Gerbäude 10587, Berlin, Germany 

Vodafone Building Zahraa EL Maadi, Building A, Service Area D, 

Vodafone Building Zahraa EL Maadi, Building A, Service Area D, 

Vodafone Service GmbH 

Vodafone Service GmbH 

100.00  Ordinary shares 

100.00  Ordinary shares 

54.95  Ordinary shares  

54.95  Ordinary shares  

Holzmarkt 1, 50676, Köln, North Rhine-Westphalia, Germany 

Holzmarkt 1, 50676, Köln, North Rhine-Westphalia, Germany 

Grandcentrix GmbH 

Grandcentrix GmbH 

100.00  Ordinary shares 

100.00  Ordinary shares 

c/o Eversheds Asianajotoimisto Oy, Fabianinkatu 29 B, Helsinki, 

c/o Eversheds Asianajotoimisto Oy, Fabianinkatu 29 B, Helsinki, 

“Urbana Teleunion” Rostock GmbH & 

“Urbana Teleunion” Rostock GmbH & 

65.69  Ordinary shares  

65.69  Ordinary shares  

Nobelstrasse 55, 18059, Rostock, Germany 

Nobelstrasse 55, 18059, Rostock, Germany 

Co.KG3 

Co.KG3 

Vodafone Enterprise Finland OY 

Vodafone Enterprise Finland OY 

100.00  Ordinary shares 

100.00  Ordinary shares 

Prinzenallee 11-13, 40549, Düsseldorf, Germany 

Prinzenallee 11-13, 40549, Düsseldorf, Germany 

Maadi, Cairo, Egypt 

Maadi, Cairo, Egypt 

Vodafone For Trading 

Vodafone For Trading 

Finland 

Finland 

00100, Finland 

00100, Finland 

France 

France 

France 

France 

1300 route de Cretes, Le WTC, Bat I1, 06560, Valbonne Soph, 

1300 route de Cretes, Le WTC, Bat I1, 06560, Valbonne Soph, 

mbH4 

mbH4 

Vodafone Enterprise Hong Kong Ltd 

Vodafone Enterprise Hong Kong Ltd 

100.00  Ordinary shares  

100.00  Ordinary shares  

Vantage Towers AG 

Vantage Towers AG 

81.74  Ordinary shares 

81.74  Ordinary shares 

Vantage Towers Erste Verwaltungsgesellschaft 

Vantage Towers Erste Verwaltungsgesellschaft 

81.74  Ordinary shares 

81.74  Ordinary shares 

Hong Kong 

Hong Kong 

Bay, Hong Kong 

Bay, Hong Kong 

Level 24, Dorset House, Taikoo Place, 979 King’s Road, Quarry 

Level 24, Dorset House, Taikoo Place, 979 King’s Road, Quarry 

Vantage Towers Zweite 

Vantage Towers Zweite 

Verwaltungsgesellschaft mbH4 

Verwaltungsgesellschaft mbH4 

81.74  Ordinary shares 

81.74  Ordinary shares 

Hungary 

Hungary 

Seilerstrasse 18, 38440, Wolfsburg, Germany 

Seilerstrasse 18, 38440, Wolfsburg, Germany 

KABELCOM Wolfsburg Gesellschaft 

KABELCOM Wolfsburg Gesellschaft 

Fur Breitbandkabel-Kommunikation 

Fur Breitbandkabel-Kommunikation 

Mit Beschrankter Haftung3 

Mit Beschrankter Haftung3 

40-44 Hungaria Krt., Budapest, H-1087, Hungary 

40-44 Hungaria Krt., Budapest, H-1087, Hungary 

93.84  Ordinary shares  

93.84  Ordinary shares  

Budapest Zártkörűen Működő 

Budapest Zártkörűen Működő 

Részvénytársaság 

Részvénytársaság 

VSSB Vodafone Szolgáltató Központ 

VSSB Vodafone Szolgáltató Központ 

100.00 

100.00 

Registered 

Registered 

ordinary shares  

ordinary shares  

6 Lechner Ödön fasor, Budapest, 1096, Hungary 

6 Lechner Ödön fasor, Budapest, 1096, Hungary 

Vantage Towers Zártkörűen Működő 

Vantage Towers Zártkörűen Működő 

81.74  Ordinary shares 

81.74  Ordinary shares 

Részvénytársaság4 

Részvénytársaság4 

Zártkörűen Működő 

Zártkörűen Működő 

Részvénytársaság 

Részvénytársaság 

Vodafone Magyarország Távközlési 

Vodafone Magyarország Távközlési 

100.00 

100.00 

Series A  

Series A  

Registered 

Registered 

common shares  

common shares  

Vodafone Automotive Telematics 

Vodafone Automotive Telematics 

100.00  Ordinary shares  

100.00  Ordinary shares  

Development S.A.S 

Development S.A.S 

EuroPlaza Tour, 20 Avenue Andre Prothin, La Défense Cedex-

EuroPlaza Tour, 20 Avenue Andre Prothin, La Défense Cedex-

France (149153), 92400, Courbevoie, France 

France (149153), 92400, Courbevoie, France 

Vodafone Automotive France S.A.S 

Vodafone Automotive France S.A.S 

100.00  Ordinary shares  

100.00  Ordinary shares  

Vodafone Enterprise France SAS 

Vodafone Enterprise France SAS 

100.00 

100.00 

New euro 

New euro 

shares  

shares  

Ghana 

Ghana 

Rue Champollion, 22300, Lannion, France 

Rue Champollion, 22300, Lannion, France 

Manet Tower A, South Liberation Link, Airport City, Accra, 

Manet Tower A, South Liberation Link, Airport City, Accra, 

Apollo Submarine Cable System Ltd 

Apollo Submarine Cable System Ltd 

100.00 

100.00 

Branch 

Branch 

Ghana 

Ghana 

– French Branch2 

– French Branch2 

Ghana Telecommunications 

Ghana Telecommunications 

Company Limited 

Company Limited 

70.00 Ordinary shares,  

70.00 Ordinary shares,  

Preference 

Preference 

shares 

shares 

Annual Report 2022

207 Vodafone Group Plc   
207 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Vodacom Business (Ghana) Limited 

Vodacom Business (Ghana) Limited 

70.00 Ordinary shares,  

70.00 Ordinary shares,  

Preference 

Preference 

shares 

shares 

10th Floor, Tower A&B, Global Technology Park, (Maple Tree 
Building), Marathahalli Outer Ring Road, Devarabeesanahalli 
Village, Varthur Hobli, Bengaluru, Karnataka, 560103, India 

Vodafone Gestioni S.p.A. 

100.00 

Ordinary shares  

Vodafone Servizi E Tecnologie S.R.L. 

100.00 

Equity shares  

Via per Carpi 26/B, 42015, Correggio (RE), Italy 

Vodafone International 1 S.à r.l. 

100.00 

Ordinary shares  

Vodafone International M S.à r.l. 

100.00 

Ordinary shares  

India 

Vodafone Enterprise Italy S.r.L 

100.00 

Euro shares  

Vodafone Enterprise Luxembourg S.A. 

100.00 

Ordinary euro  
shares 

Cable & Wireless Networks India 
Private Limited 

Cable and Wireless (India) Limited – 
Branch2 

Cable and Wireless Global (India) 
Private Limited 

100.00 

Equity shares  

VND S.p.A 

100.00 

Branch 

Japan 

100.00 

Equity shares 

KAKiYa building, 9F, 2-7-17 Shin-Yokohama, Kohoku-ku, 
Yokoha- City, Kanagawa, 222-0033, Japan 

100.00 

Ordinary shares 

Vodafone Investments Luxembourg 
S.à r.l. 

100.00 

Ordinary shares  

Vodafone Luxembourg 5 S.à r.l. 

100.00 

Ordinary shares  

Vodafone Luxembourg S.à r.l. 

100.00 

Ordinary shares  

Vodafone Procurement Company S.à 
r.l. 

100.00 

Ordinary shares  

Vodafone Roaming Services S.à r.l. 

100.00 

Ordinary shares  

Vodafone Services Company S.à r.l. 

100.00 

Ordinary shares  

Vodafone Automotive Japan KK 

100.00 

Ordinary shares  

Marunouchi Trust Tower North 15F, 8-1, Marunouchi 1-chome, 
Level 15, Chiyoda-ku, Tokyo, Japan 

201 - 206, Shiv Smriti Chambers, 49/A, Dr. Annie Besant Road, 
Worli, Mumbai, Maharashtra, 400018, India 

Omega Telecom Holdings Private 
Limited 

100.00 

Equity shares  

Vodafone India Services Private Ltd 

100.00 

Equity shares 

Business@Mantri, Tower B, Wing no – B1 & B2, 3rd Floor, S. 
No. – 197, Near Hotel Four Points, Lohegaon, Pune, 
Maharashtra, 411014, India 

Vodafone Global Services Private Ltd 

100.00 

Equity shares 

E-47, Bankra Super Market, Bankra, Howrah, West Bengal, 
711403, India 

Usha Martin Telematics Limited 

100.00 

Equity shares 

99.87  Ordinary shares  

99.87  Ordinary shares  

Ireland 

2nd Floor, Palmerston House, Fenian Street, Dublin 2, Ireland 

Vodafone International Financing 
Designated Activity Company 

100.00  Ordinary shares 

38/39 Fitzwilliam Square West, Dublin 2, D02 NX53, Ireland 

Vodafone Enterprise Global Limited 

100.00  Ordinary shares  

Vodafone Global Network Limited 

100.00  Ordinary shares  

Mountainview, Leopardstown, Dublin 18, Ireland 

Vodafone Enterprise U.K. – 
Japanese Branch2 

100.00 

Branch 

Malaysia 

Vodafone Global Enterprise (Japan) 
K.K. 

100.00 

Ordinary shares  

Suite 13.03, 13th Floor, Menara Tan & Tan,  
207 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia 

Jersey 

Vodafone Global Enterprise (Malaysia) 
Sdn Bhd 

100.00 

Ordinary shares  

44 Esplanade, St Helier, JE4 9WG, Jersey 

Malta 

Aztec Limited 

Globe Limited 

Plex Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Portomaso Business Tower, Level 15B, St Julians, STJ 4011, 
Malta 

100.00 

Ordinary shares  

Vodafone Holdings Limited 

Vizzavi Finance Limited 

99.99 

Ordinary shares  

Vodafone International 2 Limited 

100.00 

Ordinary shares  

Vodafone Insurance Limited 

Vodafone Jersey Dollar Holdings 
Limited 

100.00 

Limited liability 
shares  

Mauritius 

Vodafone Jersey Finance 

100.00 

Ordinary shares  

Vodafone Jersey Yen Holdings 
Unlimited 

100.00 

Limited liability 
shares  

10th Floor, Standard Chartered Towers, 19 Cybercity, Ebene, 
Mauritius 

Mobile Wallet VM15 

Mobile Wallet VM25 

60.50 

Ordinary shares  

60.50 

Ordinary shares  

100.00 

‘A’ Ordinary shares, 
‘B’ Ordinary shares 

100.00 

‘A’ Ordinary shares, 
‘B’ Ordinary shares  

Vantage Towers Limited4 

81.74 

Ordinary shares 

Kenya 

VBA (Mauritius) Limited5 

60.50 

VF Ireland Property Holdings Limited 

100.00 

Ordinary euro 
shares  

6th Floor, ABC Towers, ABC Place, Waiyaki Way, Nairobi, 
00100, Kenya 

Vodafone Group Services Ireland 
Limited 

100.00 

Ordinary shares  

M-PESA Holding Co. Limited 

100.00 

Equity shares  

Vodacom International Limited5 

60.50 

Ordinary shares, 
Redeemable 
preference shares  

Ordinary shares, 
Non-cumulative 
preference shares  

Vodafone Ireland Limited 

100.00 

Ordinary shares  

Vodafone Ireland Marketing Limited 

100.00 

Ordinary shares  

Vodafone Ireland Retail Limited 

100.00 

Ordinary shares 

Italy 

Vodafone Kenya Limited5 

65.43 

Ordinary voting 
shares  

The Riverfront, 4th floor, Prof. David Wasawo Drive, Off Riverside 
Drive, Nairobi, Kenya 

Vodacom Business (Kenya) Limited5 

48.40 

Ordinary shares, 
Ordinary B shares 

Piazzale Luigi Cadorna, 4, 20123, Milano, Italy 

Korea, Republic of 

Vodafone Global Enterprise (Italy) 
S.R.L. 

100.00 

Ordinary shares  

SS 33 del Sempione KM 35, 212, 21052 Busto Arsizio (VA), Italy 

Vodafone Automotive Italia S.p.A 

100.00 

Ordinary shares  

ASEM Tower Level 37, 517 Yeongdong-daero, Gangnam-gu, 
Seoul, 135-798, Korea, Republic of 

Via Astico 41, 21100 Varese, Italy 

Vodafone Automotive Electronic 
Systems S.r.L 

Lesotho 

100.00 

Ordinary shares  

585 Mabile Road, Vodacom Park, Maseru, Lesotho 

Vodacom Lesotho (Pty) Limited5 

48.40 

  Ordinary shares 

Vodafone Automotive SpA 

100.00 

Ordinary shares  

Vodafone Automotive Telematics Srl 

100.00 

Ordinary shares 

Luxembourg 

Via Jervis 13, 10015, Ivrea, Tourin, Italy 

VEI S.r.l. 

100.00  Partnership interest 
shares  

Vodafone Italia S.p.A. 

100.00 

Ordinary shares  

Via Lorenteggio 240, 20147, Milan, Italy 

15 rue Edward Steichen, Luxembourg, 2540, Luxembourg 

Tomorrow Street GP S.à r.l. 

100.00 

Ordinary shares  

Vodafone Asset Management 
Services S.à r.l. 

Vodafone Enterprise Global 
Businesses S.à r.l. 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Fifth Floor, Ebene Esplanade, 24 Bank Street, Cybercity, Ebene, 
Mauritius 

Al-Amin Investments Limited 

100.00 

Ordinary shares  

Array Holdings Limited 

100.00 

Ordinary shares  

Asian Telecommunication 
Investments (Mauritius) Limited 

100.00 

Ordinary shares  

CCII (Mauritius), Inc. 

100.00 

Ordinary shares  

CGP India Investments Ltd. 

100.00 

Ordinary shares  

Mobilvest 

Prime Metals Ltd. 

Trans Crystal Ltd. 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Mauritius Ltd. 

100.00 

Ordinary shares  

Vodafone Tele-Services (India) 
Holdings Limited 

Vodafone Telecommunications 
(India) Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Enterprise Korea Limited 

100.00 

Ordinary shares 

Euro Pacific Securities Ltd. 

100.00 

Ordinary shares  

  
 
 
 
  
 
 
 
  
 
Annual Report 2022

208 Vodafone Group Plc   
208 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

Mexico 

Avenida Insurgentes Sur No. 1647, Piso 12, despacho 1202, 
Colonia San José Insurgentes, Alcaldía Benito Juárez, C.P. 
03900, Ciudad de México, Mexico 

Vodafone Empresa México S.de R.L. 
de C.V. 

100.00 Corporate certificate  
series A shares, 
Corporate certificate  
series B shares  

Mozambique 

Rua dos Desportistas, Numero 649, Cidade de Maputo, 
Mozambique 

Vodacom Moçambique, SA5 

51.42 

Ordinary shares 

Vodafone M-Pesa, S.A5 

51.42 

Ordinary shares 

Lisboa, Portugal 

Suché mýto 1, Bratislava, 811 03, Slovakia 

Oni Way - Infocomunicacoes, S.A 

100.00 

Ordinary shares  

Vantage Towers, S.A.4 

81.74 

Ordinary shares 

Vodafone Global Network Limited – 
Slovakia Branch2 

100.00 

Branch 

Vodafone Enterprise Spain, S.L.U. - 
Portugal Branch2 

Vodafone Portugal - Comunicacoes 
Pessoais, S.A. 

Romania 

100.00 

Branch 

South Africa 

100.00 

Ordinary shares  

319 Frere Road, Glenwood, 4001, South Africa 

Cable and Wireless Worldwide South 
Africa (Pty) Ltd 

100.00 

Ordinary shares  

9 Kinross Street, Germiston South, 1401, South Africa 

1 A Constantin Ghercu Street, 10th Floor, 6th District, Bucharest, 
Romania 

Vodafone Holdings (SA) Proprietary 
Limited 

100.00 

Ordinary shares  

UPC Services S.R.L. (in liquidation) 

100.00 

Ordinary shares 

201 Barbu Vacarescu, 4th Floor, 2nd District,  
Bucharest, Romania 

Netherlands 

Vodafone Romania S.A 

100.00  Ordinary shares  

Rivium Quadrant 173, 15th Floor, 2909 LC, Capelle aan den 
IJssel, Netherlands 

201 Barbu Vacarescu, 5th Floor, 2nd District,  
Bucharest, Romania 

Vodafone Enterprise Netherlands B.V. 

100.00 

Ordinary shares  

Vodafone External Services S.R.L. 

100.00 

Ordinary shares 

Vodafone Europe B.V. 

100.00 

Ordinary shares  

Vodafone International Holdings B.V. 

100.00 

Ordinary shares  

Vodafone Panafon International 
Holdings B.V. 

99.87 

Ordinary shares  

Rivium Quadrant 175, 2909 LC, Capelle aan den IJssel, 
Netherlands 

201 Barbu Vacarescu Street, Mezzanine, District 2, Bucharest, 
Romania 

Vodafone Foundation 

100.00 

Sole member 

201 Barbu Vacarescu Street, Mezzanine, Room 1, District 2, 
Bucharest, Romania 

Vodafone Investments (SA) 
Proprietary Limited 

100.00  Ordinary A shares, 
“B” Ordinary no par 
value shares  

Bylsbridge Office Park, Building 14m Block C, 1st Floor, 
Alexandra Road, Centurion, Highveld Ext 73, 0046, South Africa 

10T Holdings (Proprietary) Limited5 

30.86 

Ordinary shares 

IoT.nxt (Pty) Limited5 

30.86 

Ordinary shares 

IOT.nxt Development (Pty) Limited5 

30.86 

Ordinary shares 

Vodacom Corporate Park, 082 Vodacom Boulevard, Midrand, 
1685, South Africa 

GS Telecom (Pty) Limited5 

60.50 

Ordinary shares  

Infinity Services Partner Company5 

60.50 

Ordinary shares 

Central Tower Holding Company B.V. 4 

81.74 

Ordinary shares 
and special 
shares 

62D Nordului Street, District 1, Bucharest, Romania 

UPC Foundation 

100.00 

Sole member 

Mezzanine Ware (RF) Proprietary 
Limited5 

54.45 

Ordinary shares  

Motifprops 1 (Proprietary) Limited5 

60.50 

Ordinary shares  

Vantage Towers S.R.L.4 

81.74 

   Ordinary shares 

Jupicol (Proprietary) Limited5 

42.35 

Ordinary shares 

Zuid-hollanden 7, Rode Olifant, Spaces, 2596AL, den Haag, 
Netherlands 

Oltenitei Street no. 2, City Offices Building, 3rd Floor, Bucharest, 
4th District, Romania 

30.87  Ordinary shares 

Vodafone România Technologies SRL 

100.00 

  Ordinary shares  

Sectorul 2, Strada Barbu Văcărescu, Nr. 201, Etaj 1, Bucharest, 
Romania 

Vodafone România M - Payments SRL 

100.00  Ordinary shares  

Șoseaua Vestului no. 1A, West Mall Ploiești, First Floor, Ploiești, 
Romania 

Evotracking SRL 

100.00 

Ordinary shares  

Scarlet Ibis Investments 23 (Pty) 
Limited5 

Storage Technology Services (Pty) 
Limited5 

Vodacom (Pty) Limited5 

Vodacom Business Africa Group (Pty) 
Limited5 

Vodacom Financial Services 
(Proprietary) Limited5 

60.50 

Ordinary shares  

30.85 

Ordinary shares 

60.50 

Ordinary shares, 
Ordinary A shares  

60.50 

Ordinary shares  

60.50 

Ordinary shares  

Russian Federation 

Build. 2, 14/10, Chayanova str., 125047, Moscow, Russian 
Federation 

Vodacom Group Limited 

60.50 

Ordinary shares  

Vodacom Insurance Administration 
Company (Proprietary) Limited5 

60.50 

Ordinary shares  

Cable & Wireless CIS Svyaz LLC 

100.00 

Charter capital 
shares  

Vodacom Insurance Company (RF) 
Limited5 

IoT.nxt USA BV5 

IOT.NXT B.V.5 

30.87  Ordinary shares 

IoT.nxt Europe BV5 

30.87  Ordinary shares 

New Zealand 

74 Taharoto Road, Takapuna, Auckland, 0622, New Zealand 

Vodafone Enterprise Hong Kong 
Limited - New Zealand Branch2 

100.00 

Branch  

Norway 

c/o EconPartner AS, Dronning Mauds gate 15, Oslo, 0250, 
Norway 

Vodafone Enterprise Norway AS 

100.00 

Ordinary shares 

Vodafone House, The Connection, Newbury, Berkshire, RG14 
2FN, United Kingdom 

Vodafone Limited – Norway Branch2 

100.00 

Branch 

Oman 

Serbia 

Vladimira Popovića 38-40, New Belgrade, 11070, Serbia 

Vodafone Enterprise Equipment 
Limited Ogranak u Beogradu - Serbia 
Branch2 

100.00 

Branch 

Knowledge Oasis Muscat, Al-seeb, Muscat, Governorate P.O Box 
104 135, Oman 

Singapore 

Vodafone Services LLC 

100.00 

Shares 

Poland 

ul. Towarowa 28, 00-839, Warsaw, Poland 

Asia Square Tower 2, 12 Marina View, #17-01, 018961, 
Singapore 

Vodafone Enterprise Singapore 
Pte.Ltd 

100.00 

Ordinary shares  

Vodafone Business Poland sp. z o.o. 

100.00 

Ordinary shares  

Slovakia 

Portugal 

Prievozská 6, Bratislava, 821 09, Slovakia 

Av. D. João II, nº 36 – 8º Piso, 1998 – 017, Parque das Nações, 

Vodafone Czech Republic A.S. – 
Slovakia Branch2 

100.00 

Branch 

Vodacom International Holdings (Pty) 
Limited5 

Vodacom Life Assurance Company 
(RF) Limited5 

Vodacom Payment Services 
(Proprietary) Limited5 

Vodacom Properties No 1 
(Proprietary) Limited5 

Vodacom Properties No.2 (Pty) 
Limited5 

Wheatfields Investments 276 
(Proprietary) Limited5 

60.50 

Ordinary shares  

60.50 

Ordinary shares  

60.50 

Ordinary shares  

60.50 

Ordinary shares  

60.50 

Ordinary shares  

60.50 

Ordinary shares  

60.50 

Ordinary shares  

XLink Communications (Proprietary) 
Limited5 

60.50  Ordinary A Shares 

  
 
 
 
 
 
208 Vodafone Group Plc   

Annual Report 2022

208 

208 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the consolidated financial statements (continued)

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

31. Related undertakings (continued)

Lisboa, Portugal 

Lisboa, Portugal 

Suché mýto 1, Bratislava, 811 03, Slovakia 

Suché mýto 1, Bratislava, 811 03, Slovakia 

Oni Way - Infocomunicacoes, S.A 

Oni Way - Infocomunicacoes, S.A 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Global Network Limited – 

Vodafone Global Network Limited – 

100.00 

100.00 

Branch 

Branch 

Mexico 

Mexico 

de C.V. 

de C.V. 

Avenida Insurgentes Sur No. 1647, Piso 12, despacho 1202, 

Avenida Insurgentes Sur No. 1647, Piso 12, despacho 1202, 

Colonia San José Insurgentes, Alcaldía Benito Juárez, C.P. 

Colonia San José Insurgentes, Alcaldía Benito Juárez, C.P. 

03900, Ciudad de México, Mexico 

03900, Ciudad de México, Mexico 

Vantage Towers, S.A.4 

Vantage Towers, S.A.4 

81.74 

81.74 

Ordinary shares 

Ordinary shares 

Slovakia Branch2 

Slovakia Branch2 

Vodafone Enterprise Spain, S.L.U. - 

Vodafone Enterprise Spain, S.L.U. - 

100.00 

100.00 

Branch 

Branch 

South Africa 

South Africa 

Vodafone Empresa México S.de R.L. 

Vodafone Empresa México S.de R.L. 

100.00 Corporate certificate  

100.00 Corporate certificate  

Portugal Branch2 

Portugal Branch2 

series A shares, 

series A shares, 

Corporate certificate  

Corporate certificate  

series B shares  

series B shares  

Vodafone Portugal - Comunicacoes 

Vodafone Portugal - Comunicacoes 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Mozambique 

Mozambique 

Rua dos Desportistas, Numero 649, Cidade de Maputo, 

Rua dos Desportistas, Numero 649, Cidade de Maputo, 

Mozambique 

Mozambique 

Vodacom Moçambique, SA5 

Vodacom Moçambique, SA5 

51.42 

51.42 

Ordinary shares 

Ordinary shares 

Vodafone M-Pesa, S.A5 

Vodafone M-Pesa, S.A5 

51.42 

51.42 

Ordinary shares 

Ordinary shares 

Pessoais, S.A. 

Pessoais, S.A. 

Romania 

Romania 

Romania 

Romania 

201 Barbu Vacarescu, 4th Floor, 2nd District,  

201 Barbu Vacarescu, 4th Floor, 2nd District,  

Bucharest, Romania 

Bucharest, Romania 

Vodafone Romania S.A 

Vodafone Romania S.A 

100.00  Ordinary shares  

100.00  Ordinary shares  

Netherlands 

Netherlands 

IJssel, Netherlands 

IJssel, Netherlands 

Rivium Quadrant 173, 15th Floor, 2909 LC, Capelle aan den 

Rivium Quadrant 173, 15th Floor, 2909 LC, Capelle aan den 

201 Barbu Vacarescu, 5th Floor, 2nd District,  

201 Barbu Vacarescu, 5th Floor, 2nd District,  

Bucharest, Romania 

Bucharest, Romania 

Vodafone Enterprise Netherlands B.V. 

Vodafone Enterprise Netherlands B.V. 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone External Services S.R.L. 

Vodafone External Services S.R.L. 

100.00 

100.00 

Ordinary shares 

Ordinary shares 

Vodafone Europe B.V. 

Vodafone Europe B.V. 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

201 Barbu Vacarescu Street, Mezzanine, District 2, Bucharest, 

201 Barbu Vacarescu Street, Mezzanine, District 2, Bucharest, 

Vodafone International Holdings B.V. 

Vodafone International Holdings B.V. 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Panafon International 

Vodafone Panafon International 

99.87 

99.87 

Ordinary shares  

Ordinary shares  

Romania 

Romania 

Vodafone Foundation 

Vodafone Foundation 

100.00 

100.00 

Sole member 

Sole member 

201 Barbu Vacarescu Street, Mezzanine, Room 1, District 2, 

201 Barbu Vacarescu Street, Mezzanine, Room 1, District 2, 

Bucharest, Romania 

Bucharest, Romania 

319 Frere Road, Glenwood, 4001, South Africa 

319 Frere Road, Glenwood, 4001, South Africa 

Cable and Wireless Worldwide South 

Cable and Wireless Worldwide South 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Africa (Pty) Ltd 

Africa (Pty) Ltd 

9 Kinross Street, Germiston South, 1401, South Africa 

9 Kinross Street, Germiston South, 1401, South Africa 

Limited 

Limited 

Proprietary Limited 

Proprietary Limited 

“B” Ordinary no par 

“B” Ordinary no par 

value shares  

value shares  

Bylsbridge Office Park, Building 14m Block C, 1st Floor, 

Bylsbridge Office Park, Building 14m Block C, 1st Floor, 

Alexandra Road, Centurion, Highveld Ext 73, 0046, South Africa 

Alexandra Road, Centurion, Highveld Ext 73, 0046, South Africa 

10T Holdings (Proprietary) Limited5 

10T Holdings (Proprietary) Limited5 

30.86 

30.86 

Ordinary shares 

Ordinary shares 

IoT.nxt (Pty) Limited5 

IoT.nxt (Pty) Limited5 

30.86 

30.86 

Ordinary shares 

Ordinary shares 

IOT.nxt Development (Pty) Limited5 

IOT.nxt Development (Pty) Limited5 

30.86 

30.86 

Ordinary shares 

Ordinary shares 

Vodacom Corporate Park, 082 Vodacom Boulevard, Midrand, 

Vodacom Corporate Park, 082 Vodacom Boulevard, Midrand, 

1685, South Africa 

1685, South Africa 

GS Telecom (Pty) Limited5 

GS Telecom (Pty) Limited5 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Infinity Services Partner Company5 

Infinity Services Partner Company5 

60.50 

60.50 

Ordinary shares 

Ordinary shares 

1 A Constantin Ghercu Street, 10th Floor, 6th District, Bucharest, 

1 A Constantin Ghercu Street, 10th Floor, 6th District, Bucharest, 

Vodafone Holdings (SA) Proprietary 

Vodafone Holdings (SA) Proprietary 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

UPC Services S.R.L. (in liquidation) 

UPC Services S.R.L. (in liquidation) 

100.00 

100.00 

Ordinary shares 

Ordinary shares 

Vodafone Investments (SA) 

Vodafone Investments (SA) 

100.00  Ordinary A shares, 

100.00  Ordinary A shares, 

Rivium Quadrant 175, 2909 LC, Capelle aan den IJssel, 

Rivium Quadrant 175, 2909 LC, Capelle aan den IJssel, 

Vantage Towers S.R.L.4 

Vantage Towers S.R.L.4 

81.74 

81.74 

   Ordinary shares 

   Ordinary shares 

Jupicol (Proprietary) Limited5 

Jupicol (Proprietary) Limited5 

42.35 

42.35 

Ordinary shares 

Ordinary shares 

Central Tower Holding Company B.V. 4 

Central Tower Holding Company B.V. 4 

81.74 

81.74 

Ordinary shares 

Ordinary shares 

62D Nordului Street, District 1, Bucharest, Romania 

62D Nordului Street, District 1, Bucharest, Romania 

Mezzanine Ware (RF) Proprietary 

Mezzanine Ware (RF) Proprietary 

54.45 

54.45 

Ordinary shares  

Ordinary shares  

Zuid-hollanden 7, Rode Olifant, Spaces, 2596AL, den Haag, 

Zuid-hollanden 7, Rode Olifant, Spaces, 2596AL, den Haag, 

Oltenitei Street no. 2, City Offices Building, 3rd Floor, Bucharest, 

Oltenitei Street no. 2, City Offices Building, 3rd Floor, Bucharest, 

4th District, Romania 

4th District, Romania 

and special 

and special 

shares 

shares 

UPC Foundation 

UPC Foundation 

100.00 

100.00 

Sole member 

Sole member 

Motifprops 1 (Proprietary) Limited5 

Motifprops 1 (Proprietary) Limited5 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Scarlet Ibis Investments 23 (Pty) 

Scarlet Ibis Investments 23 (Pty) 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

30.87  Ordinary shares 

30.87  Ordinary shares 

Vodafone România Technologies SRL 

Vodafone România Technologies SRL 

100.00 

100.00 

  Ordinary shares  

  Ordinary shares  

Storage Technology Services (Pty) 

Storage Technology Services (Pty) 

30.85 

30.85 

Ordinary shares 

Ordinary shares 

30.87  Ordinary shares 

30.87  Ordinary shares 

Sectorul 2, Strada Barbu Văcărescu, Nr. 201, Etaj 1, Bucharest, 

Sectorul 2, Strada Barbu Văcărescu, Nr. 201, Etaj 1, Bucharest, 

Vodafone România M - Payments SRL 

Vodafone România M - Payments SRL 

100.00  Ordinary shares  

100.00  Ordinary shares  

Șoseaua Vestului no. 1A, West Mall Ploiești, First Floor, Ploiești, 

Șoseaua Vestului no. 1A, West Mall Ploiești, First Floor, Ploiești, 

Vodacom (Pty) Limited5 

Vodacom (Pty) Limited5 

60.50 

60.50 

Ordinary shares, 

Ordinary shares, 

Ordinary A shares  

Ordinary A shares  

Vodacom Business Africa Group (Pty) 

Vodacom Business Africa Group (Pty) 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodacom Financial Services 

Vodacom Financial Services 

(Proprietary) Limited5 

(Proprietary) Limited5 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

IoT.nxt Europe BV5 

IoT.nxt Europe BV5 

30.87  Ordinary shares 

30.87  Ordinary shares 

Romania 

Romania 

New Zealand 

New Zealand 

74 Taharoto Road, Takapuna, Auckland, 0622, New Zealand 

74 Taharoto Road, Takapuna, Auckland, 0622, New Zealand 

Vodafone Enterprise Hong Kong 

Vodafone Enterprise Hong Kong 

Limited - New Zealand Branch2 

Limited - New Zealand Branch2 

100.00 

100.00 

Branch  

Branch  

Romania 

Romania 

Evotracking SRL 

Evotracking SRL 

Russian Federation 

Russian Federation 

Limited5 

Limited5 

Limited5 

Limited5 

Limited5 

Limited5 

Limited5 

Limited5 

c/o EconPartner AS, Dronning Mauds gate 15, Oslo, 0250, 

c/o EconPartner AS, Dronning Mauds gate 15, Oslo, 0250, 

Vodafone Enterprise Norway AS 

Vodafone Enterprise Norway AS 

100.00 

100.00 

Ordinary shares 

Ordinary shares 

Vodafone House, The Connection, Newbury, Berkshire, RG14 

Vodafone House, The Connection, Newbury, Berkshire, RG14 

Serbia 

Serbia 

2FN, United Kingdom 

2FN, United Kingdom 

Vodafone Limited – Norway Branch2 

Vodafone Limited – Norway Branch2 

100.00 

100.00 

Branch 

Branch 

Knowledge Oasis Muscat, Al-seeb, Muscat, Governorate P.O Box 

Knowledge Oasis Muscat, Al-seeb, Muscat, Governorate P.O Box 

Build. 2, 14/10, Chayanova str., 125047, Moscow, Russian 

Build. 2, 14/10, Chayanova str., 125047, Moscow, Russian 

Federation 

Federation 

Cable & Wireless CIS Svyaz LLC 

Cable & Wireless CIS Svyaz LLC 

100.00 

100.00 

Charter capital 

Charter capital 

shares  

shares  

Limited5 

Limited5 

Vladimira Popovića 38-40, New Belgrade, 11070, Serbia 

Vladimira Popovića 38-40, New Belgrade, 11070, Serbia 

Vodafone Enterprise Equipment 

Vodafone Enterprise Equipment 

Limited Ogranak u Beogradu - Serbia 

Limited Ogranak u Beogradu - Serbia 

Branch2 

Branch2 

100.00 

100.00 

Branch 

Branch 

Singapore 

Singapore 

Singapore 

Singapore 

Pte.Ltd 

Pte.Ltd 

Slovakia 

Slovakia 

ul. Towarowa 28, 00-839, Warsaw, Poland 

ul. Towarowa 28, 00-839, Warsaw, Poland 

Vodafone Business Poland sp. z o.o. 

Vodafone Business Poland sp. z o.o. 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Enterprise Singapore 

Vodafone Enterprise Singapore 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Av. D. João II, nº 36 – 8º Piso, 1998 – 017, Parque das Nações, 

Av. D. João II, nº 36 – 8º Piso, 1998 – 017, Parque das Nações, 

Slovakia Branch2 

Slovakia Branch2 

Prievozská 6, Bratislava, 821 09, Slovakia 

Prievozská 6, Bratislava, 821 09, Slovakia 

Vodafone Czech Republic A.S. – 

Vodafone Czech Republic A.S. – 

100.00 

100.00 

Branch 

Branch 

Vodacom Group Limited 

Vodacom Group Limited 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Vodacom Insurance Administration 

Vodacom Insurance Administration 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Company (Proprietary) Limited5 

Company (Proprietary) Limited5 

Vodacom Insurance Company (RF) 

Vodacom Insurance Company (RF) 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Vodacom International Holdings (Pty) 

Vodacom International Holdings (Pty) 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Vodacom Life Assurance Company 

Vodacom Life Assurance Company 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Limited5 

Limited5 

(RF) Limited5 

(RF) Limited5 

Vodacom Payment Services 

Vodacom Payment Services 

(Proprietary) Limited5 

(Proprietary) Limited5 

Vodacom Properties No 1 

Vodacom Properties No 1 

(Proprietary) Limited5 

(Proprietary) Limited5 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Limited5 

Limited5 

Limited5 

Limited5 

Wheatfields Investments 276 

Wheatfields Investments 276 

(Proprietary) Limited5 

(Proprietary) Limited5 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

XLink Communications (Proprietary) 

XLink Communications (Proprietary) 

60.50  Ordinary A Shares 

60.50  Ordinary A Shares 

Vodafone Services LLC 

Vodafone Services LLC 

100.00 

100.00 

Shares 

Shares 

Asia Square Tower 2, 12 Marina View, #17-01, 018961, 

Asia Square Tower 2, 12 Marina View, #17-01, 018961, 

Vodacom Properties No.2 (Pty) 

Vodacom Properties No.2 (Pty) 

60.50 

60.50 

Ordinary shares  

Ordinary shares  

Holdings B.V. 

Holdings B.V. 

Netherlands 

Netherlands 

Netherlands 

Netherlands 

IoT.nxt USA BV5 

IoT.nxt USA BV5 

IOT.NXT B.V.5 

IOT.NXT B.V.5 

Norway 

Norway 

Norway 

Norway 

Oman 

Oman 

104 135, Oman 

104 135, Oman 

Poland 

Poland 

Portugal 

Portugal 

Annual Report 2022

209 Vodafone Group Plc   
209 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Spain 

Antracita, 7 – 28045, Madrid, Spain 

Vodafone Automotive Iberia S.L. 

100.00 

Ordinary shares  

Avenida de América 115, 28042, Madrid, Spain 

Vodafone Enabler España, S.L. 

100.00 

Ordinary shares  

Hizmetler Ticaret AS 

Vodafone Medya Icerik Hizmetleri A.S. 

100.00 

Ordinary shares 

Vodafone Net İletişim Hizmetleri A.S. 

100.00 

Ordinary shares  

Vodafone Telekomunikasyon A.S. 

100.00  Registered shares  

İTÜ Ayazağa Kampüsü, Koru Yolu, Arı Teknokent Arı 3 Binası, 
Maslak, İstanbul, 586553, Turkey 

Vodafone Energía, S.L. 

100.00 

Ordinary shares 

Vodafone Teknoloji Hizmetleri A.S. 

100.00  Registered shares  

Vodafone Enterprise Spain SLU 

100.00 

Ordinary shares, 
Ordinary euro 
shares  

Vodafone España S.A.U. 

100.00 

Ordinary shares  

Vodafone Holdings Europe S.L.U. 

100.00 

Ordinary shares  

Vodafone ONO, S.A.U. 

100.00 

Ordinary shares  

Vodafone Servicios S.L.U. 

100.00 

Ordinary shares 

  Calle San Severo 22, 28042, Madrid, Spain 

Maslak Mah. AOS 55 Sk. 42 Maslak Sit. B Blok Apt. No: 4/663, 
Sarıyer Istanbul, Turkey 

Vodafone Sigorta Aracilik Hismetleri A.S. 

  100.00           Ordinary shares 

Maslak Mah. AOS 55. Sok. 42 Maslak B BLOK Sit. No: 4 / 665, 
Sarıyer / Istanbul, Turkey 

Vodafone Elektronik Para Ve Ödeme 
Hizmetleri A.S. 

  100.00        Registered shares 

Maslak Mah. AOS 55.Sokak 42 Maslak Sitesi No:4 Kat 18, Ic Kapi: 
664 Sarıyer Istanbul, Turkey 

Vantage Towers, S.L.U. 4 

81.74 

Ordinary shares 

Vodafone Finansman A.S. 

  100.00          Ordinary shares  

Torre Norte Adif, Explanada de la Estación no 7, 29002, Málaga, 
Spain 

Ukraine 

Vodafone House, The Connection, Newbury, Berkshire, RG14 
2FN, United Kingdom 

Apollo Submarine Cable System 
Limited 

Bluefish Communications Limited 

Cable & Wireless Aspac Holdings 
Limited 

100.00 

Ordinary shares 

100.00  Ordinary A shares, 
Ordinary B shares, 
Ordinary C shares, 
Ordinary D shares  

100.00 

Ordinary shares  

Cable & Wireless CIS Services Limited 

100.00 

Ordinary shares  

Cable & Wireless Communications 
Data Network Services Limited 

100.00 

‘A’ Ordinary shares, 
‘B’ Ordinary shares  

Cable & Wireless Europe Holdings 
Limited 

Cable & Wireless Global Business 
Services Limited 

Cable & Wireless Global Holding 
Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Cable & Wireless Global 
Telecommunication Services Limited 

100.00 

Ordinary shares  

Vodafone Intelligent Solutions España, 
S.L.U.   

100.00  Ordinary shares 

Bohdana Khmelnytskogo Str. 19-21, Kyiv, Ukraine 

Cable & Wireless UK Holdings Limited 

100.00 

Ordinary shares  

LLC Vodafone Enterprise Ukraine 

100.00 

Ordinary shares  

Cable & Wireless Worldwide Limited 

100.00 

Sweden 

c/o Hellström advokatbyrå, Box 7305, 103 90, Stockholm, 
Sweden 

Vodafone Enterprise Sweden AB 

100.00 

Ordinary shares, 
Shareholder’s 
contribution shares 

Switzerland 

Schiffbaustrasse 2, 8005, Zurich, Switzerland 

Vodafone Enterprise Switzerland AG 

100.00 

Ordinary shares  

Taiwan 

22F., No.100, Songren Road., Xinyi District, Taipei City, 11070, 
Taiwan 

United Arab Emirates 

16-SD 129, Ground Floor, Building 16-Co Work, Dubai Internet 
City, United Arab Emirates 

Vodacom Fintech Services FZ-LLC5 

60.50 

Ordinary shares 

Office 101, 1st Floor, DIC Building 1, Dubai Internet City, Dubai, 
United Arab Emirates 

Vodafone Enterprise Europe (UK) Limited 
– Dubai Branch2 

100.00 

Branch 

United Kingdom 

1-2 Berkeley Square, 99 Berkeley Street, Glasgow, G3 7HR, 
Scotland 

Thus Group Holdings Limited 

100.00 

Ordinary shares  

Vodafone Global Enterprise Taiwan 
Limited 

100.00 

Ordinary shares 

Thus Group Limited 

100.00 

Ordinary shares 

Thus Profit Sharing Trustees Limited 

100.00 

Ordinary shares  

Tanzania, United Republic of 

11 Staple Inn, London, WC1V 7QH, United Kingdom 

15 Floor, Vodacom Tower, Ursino Estate, Plot No. 23, 
Bagamoyo Road, Dar es Salaam, Tanzania, United Republic of 

Vodacom Business Africa Group Services 
Limited5 

Vodacom Investments Company 
Proprietary Limited5 

Vodacom UK Limited5 

60.50  Ordinary shares, 

Preference 
shares 

60.50  Ordinary shares 

60.50  Ordinary shares, 
Non-redeemable 
ordinary A 
shares, Ordinary 
B shares, Non-
redeemable 
preference 
shares 

784 Upper Newtownards Road, Belfast, BT16 1UD, United 
Kingdom 

Vodafone (NI) Limited 

   100.00 

  Ordinary shares  

Edinburgh House, 4 North St. Andrew Street, Edinburgh, EH2 
1HJ, United Kingdom 

Vodafone 2. 

Vodafone 4 UK 

M-Pesa Limited5 

45.37  Ordinary A shares, 
Ordinary B shares 

Shared Networks Tanzania Limited5 

45.37 

   Ordinary shares 

Vodacom Tanzania Public Limited 
Company5 

45.37 

   Ordinary shares 

3rd Floor, Maktaba (Library), ComplexBibi, Titi Mohaned Road, 
Dar es Salaam, Tanzania, United Republic of 

Gateway Communications Tanzania 
Limited (in liquidation)5 

59.89 

Ordinary shares  

Turkey 

Büyükdere Caddesi, No: 251, Maslak, Şişli / İstanbul, 34398, 
Turkey 

Vodafone Bilgi Ve Iletisim Hizmetleri 
AS 

Vodafone Dagitim, Servis ve Icerik 
Hizmetleri A.S. 

Vodafone Dijital Yayincilik Hizmetleri 
A.S. 

100.00  Registered shares  

100.00 

Ordinary shares  

Ordinary shares, 
Redeemable 
preference shares 

Cable & Wireless Worldwide Voice 
Messaging Limited 

100.00 

Ordinary shares  

Cable and Wireless (India) Limited 

100.00 

Ordinary shares  

Cable and Wireless Nominee Limited 

100.00 

Ordinary shares  

Central Communications Group 
Limited 

100.00 

Ordinary shares, 
Ordinary A shares  

Energis Communications Limited 

100.00 

Ordinary shares  

Energis Squared Limited 

100.00 

Ordinary shares  

General Mobile Corporation Limited 
(in process of dissolution)  

London Hydraulic Power Company 
(The) 

100.00 

Ordinary shares  

100.00  Ordinary shares, 5% 
Non-Cumulative 
preference shares  

MetroHoldings Limited 

100.00 

Ordinary shares  

ML Integration Group Limited 

100.00 

Ordinary shares 

Navtrak Limited 

100.00 

Ordinary shares  

Project Telecom Holdings Limited1 

100.00 

Ordinary shares 

Rian Mobile Limited 

100.00 

Ordinary shares  

Talkland International Limited (in 
process of dissolution) 

100.00 

Ordinary shares  

Talkmobile Limited 

100.00 

Ordinary shares  

The Eastern Leasing Company 
Limited 

100.00 

Ordinary shares  

Thus Limited 

Vizzavi Limited 

Voda Limited 

Vodafone (New Zealand) Hedging 
Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00          Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Pinnacle Cellular Group Limited 

100.00 

Ordinary shares 

Vodafone 5 Limited 

100.00 

Ordinary shares  

Pinnacle Cellular Limited 

100.00 

Ordinary shares 

100.00 

Ordinary shares 

Vodafone (Scotland) Limited 

100.00 

Ordinary shares 

Vodafone 5 UK 

Vodafone 6 UK 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Americas 4 

100.00 

Ordinary shares  

Vodafone Holding A.S. 

100.00  Registered shares  

Quarry Corner, Dundonald, Belfast, BT16 1UD,  
Northern Ireland 

Vodafone Kule ve Altyapi Hizmetleri 
A.S. 

100.00 

Ordinary shares 

Energis (Ireland) Limited 

Vodafone Mall Ve Electronik 

100.00 

Ordinary shares 

100.00  A Ordinary shares, B 
Ordinary shares, C 
Ordinary shares, D 
Ordinary  

  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
Annual Report 2022

210 Vodafone Group Plc   
210 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

211 

Vodafone Group Plc  

Annual Report 2022  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

Vodafone Automotive UK Limited 

100.00 

Ordinary shares 

Vodafone Benelux Limited 

100.00 

Ordinary shares, 
Preference shares 

Vodafone Cellular Limited1 

100.00 

Ordinary shares  

Vodafone Consolidated Holdings 
Limited 

100.00 

Ordinary shares  

Vodafone Corporate Limited 

100.00 

Ordinary shares  

Vodafone Corporate Secretaries 
Limited1 

Vodafone DC Pension Trustee 
Company Limited1 

Vodafone Distribution Holdings 
Limited 

Vodafone Enterprise Corporate 
Secretaries Limited 

Vodafone Enterprise Equipment 
Limited 

Vodafone Enterprise Europe (UK) 
Limited 

Vodafone Group Pension Trustee 
Limited1 

100.00 

Ordinary shares  

Vodafone Panafon UK 

99.87 

Ordinary shares  

Vodafone Group Services Limited 

100.00 

Ordinary shares, 
Deferred shares  

Vodafone Partner Services Limited 

100.00 

Ordinary shares, 
Redeemable 
preference shares  

Vodafone Group Services No.2 
Limited1 

Vodafone Group Share Trustee 
Limited1 

Vodafone Holdings Luxembourg 
Limited 

Vodafone Intermediate Enterprises 
Limited 

Vodafone International 2 Limited – 
UK Branch2 

Vodafone International Holdings 
Limited 

Vodafone International Operations 
Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Property Investments 
Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Retail (Holdings) Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Sales & Services Limited 

100.00 

Ordinary shares  

Vodafone UK Foundation 

100.00 

Sole member 

100.00 

Ordinary shares  

Vodafone UK Limited1 

100.00 

Ordinary shares  

100.00 

Branch 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Ventures Limited1 

100.00 

Ordinary shares  

Vodafone Worldwide Holdings 
Limited 

100.00 

Ordinary shares; 
Cumulative 
preference 

Vodafone Yen Finance Limited 

100.00 

Ordinary shares  

Vodafone-Central Limited 

100.00 

Ordinary shares  

Vodaphone Limited 

100.00 

Ordinary shares  

Vodata Limited 

100.00 

Ordinary shares  

100.00 

Ordinary shares  

Vodafone Investment UK 

100.00 

Ordinary shares  

Vodafone Enterprise U.K. 

100.00 

Ordinary shares  

Vodafone Investments Australia 
Limited 

100.00 

Ordinary shares  

Your Communications Group Limited 

Vodafone Euro Hedging Limited 

100.00 

Ordinary shares  

Vodafone Investments Limited1 

100.00 

Vodafone Euro Hedging Two 

100.00 

Ordinary shares  

Vodafone Europe UK 

100.00 

Ordinary shares  

Ordinary shares, 
Zero coupon 
redeemable 
preference shares 

United States 

100.00  B Ordinary shares, 
Redeemable 
preference shares 

Vodafone European Investments1 

100.00 

Ordinary shares  

Vodafone IP Licensing Limited1 

100.00 

Ordinary shares  

Vodafone European Portal Limited1 

100.00 

Ordinary shares  

Vodafone Limited 

100.00 

Ordinary shares  

Vodafone Finance Limited 1 

100.00 

Ordinary shares  

Vodafone Marketing UK 

100.00 

Ordinary shares  

1209 Orange, Orange Street, Wilmington, New Castle DE 
19801, United States 

IoT nxt USA Inc5 

30.87 

  Common stock 

Vodafone Finance Luxembourg 
Limited 

Vodafone Finance Sweden 

100.00 

Ordinary shares  

Vodafone Mobile Communications 
Limited 

100.00 

Ordinary shares, 
Ordinary deferred 

Vodafone Mobile Enterprises Limited 

Vodafone Finance UK Limited 

100.00 

Ordinary shares  

Vodafone Financial Operations 

100.00 

Ordinary shares  

Vodafone Global Content Services 
Limited 

100.00  Ordinary shares, 5% 
fixed rate non-voting 
preference shares 

Vodafone Mobile Network Limited 

100.00 

Ordinary shares  

145 West 45th St., 8th Floor, New York NY 10036, United States 

100.00  A-ordinary shares, 
Ordinary one pound 
shares  

100.00  A-ordinary shares, 
Ordinary one pound 
shares  

Cable & Wireless Americas Systems, 
Inc. 

100.00 

Vodafone Americas Virginia Inc. 

100.00 

Vodafone US Inc. 

100.00 

Common stock 
shares  

Common stock 
shares  

Common stock 
shares 

1615 Platte Street, Suite 02-115, Denver CO 80202, United States 

Vodafone Americas Foundation 

100.00 

Trustee 

Vodafone Nominees Limited1 

100.00 

Ordinary shares  

Vodafone Oceania Limited 

100.00 

Ordinary shares  

Vodafone Global Enterprise Limited 

100.00 

Ordinary shares, 
Deferred shares, B 
deferred shares 

Vodafone Old Show Ground Site 
Management Limited 

100.00 

Ordinary shares  

2711 Centerville Road, Suite 400, Wilmington, Delaware 19808, 
United States 

Vodafone Group (Directors) Trustee 
Limited1 

100.00 

Ordinary shares  

Vodafone Overseas Finance Limited 

100.00 

Ordinary shares  

Vodafone Overseas Holdings Limited 

100.00 

Ordinary shares  

Unitymedia Finance LLC 

100.00 

Sole member 

Overview 

Strategic Report 

Governance 

Financials 

Other information 

Associated undertakings and 

joint arrangements 

Mobileworld Operating Pty Ltd 

25.05 

Ordinary shares  

Bermuda 

Netspace Online Systems Pty Ltd 

25.05 

Ordinary shares  

Numillar IPS Pty Ltd 

25.05 

Ordinary shares  

Clarendon House, 2 Church St, Hamilton, HM11, Bermuda 

PPC 1 Limited 

25.05 

 Ordinary shares 

Australia 

Ground Floor, 55 Clarence Street, Sydney NSW 2000, Australia 

FTTB Wholesale Pty Ltd 

25.05  Ordinary shares 

Level 1, 177 Pacific Highway, North Sydney NSW 2060, 

Australia 

3.6 GHz Spectrum Pty Ltd 

25.05 

Ordinary shares 

Orchid Human Resources Pty Ltd 

25.05 

Ordinary shares  

PIPE International (Australia) Pty Ltd 

25.05 

Ordinary shares  

Czech Republic 

PIPE Networks Pty Limited 

25.05 

Ordinary shares  

U Rajské zahrady 1912/3, Praha 3, 130 00, Czech Republic 

PIPE Transmission Pty Limited 

25.05 

Ordinary shares  

COOP Mobil s.r.o.  

33.33 

Ordinary shares  

PowerTel Limited 

25.05 

Ordinary shares  

Egypt 

Request Broadband Pty Ltd 

25.05 

Ordinary shares  

23 Kasr El Nil St, Cairo, 11211, Egypt 

AAPT Limited 

25.05 

Ordinary shares 

Soul Communications Pty Ltd 

25.05 

Ordinary shares  

Wataneya Telecommunications S.A.E  

50.00 

Ordinary shares  

ACN 088 889 230 Pty Ltd 

25.05 

Ordinary shares 

Soul Contracts Pty Ltd 

25.05 

Ordinary shares  

ACN 139 798 404 Pty Ltd 

25.05 

Ordinary shares 

Soul Pattinson Telecommunications 

25.05 

Ordinary shares  

Ethiopia 

Adam Internet Holdings Pty Ltd 

25.05 

Ordinary shares 

Pty Ltd 

SPT Telecommunications Pty Ltd 

25.05 

Ordinary shares  

Kirkos Sub-City, Woreda 01, House No. New, (Safaricom HQ), 

Addis Ababa, Ethiopia 

Adam Internet Pty Ltd 

Agile Pty Ltd 

AlchemyIT Pty Ltd 

Blue Call Pty Ltd 

25.05  A shares, B shares, 

Ordinary shares 

SPTCom Pty Ltd 

25.05 

Ordinary shares 

25.05 

Ordinary shares 

Limited 

25.05 

Ordinary shares 

Ltd 

Cable Licence Holdings Pty Ltd 

25.05  A shares, B shares 

Chariot Pty Ltd 

25.05 

Ordinary shares 

Chime Communications Pty Ltd 

25.05 

Ordinary shares 

Connect Internet Solutions Pty 

25.05 

Ordinary shares 

Limited 

25.05 

Ordinary shares  

Safaricom Telecommunications 

Ethiopia Private Limited Company 5 

18.30 

Ordinary shares 

Telecom Enterprises Australia Pty 

25.05 

Ordinary shares  

Germany 

Telecom New Zealand Australia Pty 

25.05 

Ordinary shares, 

38 Berliner Allee, 40212, Düsseldorf, Germany 

Redeemable 

preference shares 

MNP Deutschland Gesellschaft 

33.33 

bürgerlichen Rechts 

Partnership 

 share  

TPG Corporation Limited 

25.05 

Ordinary shares  

TPG Energy Pty Ltd 

25.05 

Ordinary shares  

Nobelstrasse 55, 18059, Rostock, Germany 

Verwaltung “Urbana Teleunion” 

46.92 

Ordinary shares  

TPG Finance Pty Limited 

25.05 

Ordinary shares 

TPG Holdings Pty Ltd 

25.05 

Ordinary shares  

Rostock GmbH3 

Greece 

Connect West Pty Ltd 

25.05 

No 1 Ordinary 

TPG Internet Pty Ltd 

25.05 

Ordinary shares  

shares 

TPG JV Company Pty Ltd 

25.05 

Ordinary shares  

43-45 Valtetsiou Str., Athens, Greece 

Destra Communications Pty Ltd 

25.05 

Ordinary shares 

Digiplus Contracts Pty Ltd 

25.05 

Ordinary shares 

Digiplus Holdings Pty Ltd 

25.05 

Ordinary shares 

Digiplus Investments Pty Ltd 

25.05 

Ordinary shares 

TPG Network Pty Ltd 

25.05 

Ordinary shares  

Safenet N.P,A.  

24.97 

Ordinary shares  

TPG Telecom Limited 

25.05 

Ordinary shares  

56 Kifisias Avenue & Delfwn, Marousi, 151 25, Greece 

TransACT Broadcasting Pty Ltd 

25.05 

Ordinary shares  

Tilegnous IKE 

33.29 

Ordinary shares  

TransACT Capital Communications 

25.05 

Ordinary shares  

Marathonos Ave 18 km & Pylou, Pallini, Attica, 15351, Greece 

Digiplus Pty Ltd 

25.05 

Ordinary shares 

Pty Ltd 

Victus Networks S.A.  

49.94 

Ordinary shares  

10th Floor, Birla Centurion, Century Mills Compound, 

Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 

400030, India 

Vodafone Foundation7 

Vodafone Idea Shared Services 

46.90 

47.61 

Equity shares 

Equity shares 

H3GA Properties (No.3) Pty Limited 

25.05 

Ordinary shares  

TransACT Communications Pty Ltd 

25.05 

Ordinary shares  

Hosteddesktop.com Pty Ltd 

25.05 

Ordinary shares  

TransACT Victoria Communications 

25.05 

Ordinary shares  

India 

iHug Pty Ltd 

25.05 

No 1 Ordinary 

Pty Ltd 

shares 

TransACT Victoria Holdings Pty Ltd 

25.05 

Ordinary shares  

iiNet (Ozemail) Pty Ltd 

25.05 

Ordinary shares  

Transflicks Pty Ltd 

25.05 

Ordinary shares  

25.05 

Ordinary shares  

Trusted Cloud Pty Ltd 

25.05 

Ordinary shares  

25.05 

Ordinary shares  

Trusted Cloud Solutions Pty Ltd 

25.05 

Ordinary shares  

Limited7 

iiNet Labs Pty Ltd 

iiNet Limited 

Internode Pty Ltd 

shares 

Virtual Desktop Pty Ltd 

25.05 

Ordinary shares  

Limited7 

Vodafone Australia Pty Limited 

25.05 

Ordinary shares, 

25.05  B shares, Ordinary 

Value Added Network Pty Ltd 

25.05 

Ordinary shares  

Vodafone Idea Technology Solutions 

47.61 

Equity shares 

Vodafone m-pesa Limited7 

You Broadband India Limited7 

47.61 

47.61 

Equity shares 

Equity shares 

Class B shares, 

Redeemable 

preference shares 

A-19, Mohan Co-operative Industrial Estate, Mathura Road, 

New Delhi, Delhi, 110044, India 

FireFly Networks Limited7  

23.81 

Equity shares  

IntraPower Pty Limited 

25.05 

Ordinary shares  

Intrapower Terrestrial Pty Ltd 

25.05 

Ordinary shares  

IP Group Pty Ltd 

25.05 

Ordinary shares  

Jiva Pty Ltd 

25.05 

Ordinary shares  

Kooee Communications Pty Ltd 

25.05 

Ordinary shares  

Limited 

Limited 

Kooee Mobile Pty Ltd 

25.05 

Ordinary shares  

Kooee Pty Ltd 

25.05  A shares, B shares 

Limited 

IP Services Xchange Pty Ltd 

25.05  A shares, B shares 

Vodafone Foundation Australia Pty 

25.05 

Ordinary shares  

Vodafone Hutchison Receivables Pty 

25.05 

Ordinary shares  

A4, Aditya Birla Centre, S.K. Ahire Marg, Worli, Mumbai, 

Vodafone Hutchison Spectrum Pty 

25.05 

Ordinary shares 

Aditya Birla Idea Payments Bank 

23.33 

Equity shares 

Maharashtra, 400030, India 

Limited (in liquidation)7 

Haryana, 122002, India 

Indus Towers Limited 

21.05 

  Ordinary shares  

Mercury Connect Pty Ltd 

25.05  E shares, Ordinary 

Vodafone Network Pty Limited 

25.05 

Ordinary shares  

Building No.10, Tower-A, 4th Floor, DLF Cyber City, Gurugram, 

Mobile JV Pty Limited 

25.05 

Ordinary shares 

Mobileworld Communications Pty 

25.05 

Ordinary shares  

VtalkVoip Pty Ltd 

Westnet Pty Ltd 

Limited 

shares 

Vodafone Pty Limited 

25.05 

Ordinary shares  

25.05 

Ordinary shares  

25.05 

Ordinary shares  

 
 
  
 
 
 
 
  
 
210 Vodafone Group Plc   

Annual Report 2022

210 

210 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

31. Related undertakings (continued)

Vodafone Automotive UK Limited 

Vodafone Automotive UK Limited 

100.00 

100.00 

Ordinary shares 

Ordinary shares 

Vodafone Group Pension Trustee 

Vodafone Group Pension Trustee 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Panafon UK 

Vodafone Panafon UK 

99.87 

99.87 

Ordinary shares  

Ordinary shares  

Vodafone Benelux Limited 

Vodafone Benelux Limited 

100.00 

100.00 

Ordinary shares, 

Ordinary shares, 

Limited1 

Limited1 

Preference shares 

Preference shares 

Vodafone Group Services Limited 

Vodafone Group Services Limited 

100.00 

100.00 

Ordinary shares, 

Ordinary shares, 

Deferred shares  

Deferred shares  

Redeemable 

Redeemable 

preference shares  

preference shares  

Vodafone Partner Services Limited 

Vodafone Partner Services Limited 

100.00 

100.00 

Ordinary shares, 

Ordinary shares, 

Vodafone Cellular Limited1 

Vodafone Cellular Limited1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Consolidated Holdings 

Vodafone Consolidated Holdings 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Limited1 

Limited1 

Limited 

Limited 

Vodafone Group Services No.2 

Vodafone Group Services No.2 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Property Investments 

Vodafone Property Investments 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Corporate Limited 

Vodafone Corporate Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Limited1 

Limited1 

Vodafone Corporate Secretaries 

Vodafone Corporate Secretaries 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Holdings Luxembourg 

Vodafone Holdings Luxembourg 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Group Share Trustee 

Vodafone Group Share Trustee 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Retail (Holdings) Limited 

Vodafone Retail (Holdings) Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone DC Pension Trustee 

Vodafone DC Pension Trustee 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Intermediate Enterprises 

Vodafone Intermediate Enterprises 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone UK Limited1 

Vodafone UK Limited1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Limited 

Limited 

Limited1 

Limited1 

Limited 

Limited 

Limited 

Limited 

Limited 

Limited 

Company Limited1 

Company Limited1 

Secretaries Limited 

Secretaries Limited 

Limited 

Limited 

Limited 

Limited 

UK Branch2 

UK Branch2 

Limited 

Limited 

Limited 

Limited 

Vodafone Distribution Holdings 

Vodafone Distribution Holdings 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone International 2 Limited – 

Vodafone International 2 Limited – 

100.00 

100.00 

Branch 

Branch 

Vodafone Enterprise Corporate 

Vodafone Enterprise Corporate 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone International Holdings 

Vodafone International Holdings 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Enterprise Equipment 

Vodafone Enterprise Equipment 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone International Operations 

Vodafone International Operations 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Enterprise Europe (UK) 

Vodafone Enterprise Europe (UK) 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Investment UK 

Vodafone Investment UK 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Enterprise U.K. 

Vodafone Enterprise U.K. 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Limited 

Limited 

Vodafone Investments Australia 

Vodafone Investments Australia 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Euro Hedging Limited 

Vodafone Euro Hedging Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Investments Limited1 

Vodafone Investments Limited1 

100.00 

100.00 

Ordinary shares, 

Ordinary shares, 

Vodafone Euro Hedging Two 

Vodafone Euro Hedging Two 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Europe UK 

Vodafone Europe UK 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Sales & Services Limited 

Vodafone Sales & Services Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone UK Foundation 

Vodafone UK Foundation 

100.00 

100.00 

Sole member 

Sole member 

Vodafone Ventures Limited1 

Vodafone Ventures Limited1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Worldwide Holdings 

Vodafone Worldwide Holdings 

100.00 

100.00 

Ordinary shares; 

Ordinary shares; 

Limited 

Limited 

Cumulative 

Cumulative 

preference 

preference 

Vodafone Yen Finance Limited 

Vodafone Yen Finance Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone-Central Limited 

Vodafone-Central Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodaphone Limited 

Vodaphone Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodata Limited 

Vodata Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Your Communications Group Limited 

Your Communications Group Limited 

100.00  B Ordinary shares, 

100.00  B Ordinary shares, 

Redeemable 

Redeemable 

preference shares 

preference shares 

Vodafone European Investments1 

Vodafone European Investments1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone IP Licensing Limited1 

Vodafone IP Licensing Limited1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

1209 Orange, Orange Street, Wilmington, New Castle DE 

1209 Orange, Orange Street, Wilmington, New Castle DE 

Vodafone European Portal Limited1 

Vodafone European Portal Limited1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Limited 

Vodafone Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Finance Limited 1 

Vodafone Finance Limited 1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Marketing UK 

Vodafone Marketing UK 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Finance Luxembourg 

Vodafone Finance Luxembourg 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Mobile Communications 

Vodafone Mobile Communications 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

IoT nxt USA Inc5 

IoT nxt USA Inc5 

30.87 

30.87 

  Common stock 

  Common stock 

Limited 

Limited 

Vodafone Finance Sweden 

Vodafone Finance Sweden 

Limited 

Limited 

100.00 

100.00 

Ordinary shares, 

Ordinary shares, 

Ordinary deferred 

Ordinary deferred 

Vodafone Finance UK Limited 

Vodafone Finance UK Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Financial Operations 

Vodafone Financial Operations 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Global Content Services 

Vodafone Global Content Services 

100.00  Ordinary shares, 5% 

100.00  Ordinary shares, 5% 

Vodafone Mobile Enterprises Limited 

Vodafone Mobile Enterprises Limited 

100.00  A-ordinary shares, 

100.00  A-ordinary shares, 

Inc. 

Inc. 

Cable & Wireless Americas Systems, 

Cable & Wireless Americas Systems, 

100.00 

100.00 

Common stock 

Common stock 

Vodafone Americas Virginia Inc. 

Vodafone Americas Virginia Inc. 

100.00 

100.00 

Common stock 

Common stock 

Vodafone Mobile Network Limited 

Vodafone Mobile Network Limited 

100.00  A-ordinary shares, 

100.00  A-ordinary shares, 

Vodafone US Inc. 

Vodafone US Inc. 

100.00 

100.00 

Common stock 

Common stock 

shares  

shares  

shares  

shares  

shares 

shares 

Ordinary one pound 

Ordinary one pound 

shares  

shares  

Ordinary one pound 

Ordinary one pound 

shares  

shares  

Limited 

Limited 

fixed rate non-voting 

fixed rate non-voting 

Vodafone Nominees Limited1 

Vodafone Nominees Limited1 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

preference shares 

preference shares 

Vodafone Oceania Limited 

Vodafone Oceania Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Global Enterprise Limited 

Vodafone Global Enterprise Limited 

100.00 

100.00 

Ordinary shares, 

Ordinary shares, 

1615 Platte Street, Suite 02-115, Denver CO 80202, United States 

1615 Platte Street, Suite 02-115, Denver CO 80202, United States 

Vodafone Americas Foundation 

Vodafone Americas Foundation 

100.00 

100.00 

Trustee 

Trustee 

2711 Centerville Road, Suite 400, Wilmington, Delaware 19808, 

2711 Centerville Road, Suite 400, Wilmington, Delaware 19808, 

Deferred shares, B 

Deferred shares, B 

deferred shares 

deferred shares 

Management Limited 

Management Limited 

Vodafone Old Show Ground Site 

Vodafone Old Show Ground Site 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

United States 

United States 

Vodafone Group (Directors) Trustee 

Vodafone Group (Directors) Trustee 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Vodafone Overseas Finance Limited 

Vodafone Overseas Finance Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Unitymedia Finance LLC 

Unitymedia Finance LLC 

100.00 

100.00 

Sole member 

Sole member 

Limited1 

Limited1 

Vodafone Overseas Holdings Limited 

Vodafone Overseas Holdings Limited 

100.00 

100.00 

Ordinary shares  

Ordinary shares  

Zero coupon 

Zero coupon 

redeemable 

redeemable 

preference shares 

preference shares 

United States 

United States 

19801, United States 

19801, United States 

Annual Report 2022

211 Vodafone Group Plc   
211 
211 

Vodafone Group Plc  
Vodafone Group Plc  
Annual Report 2022  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Overview 
Strategic Report 
Strategic Report 
Governance 
Governance 
Financials 
Financials 
Other information 
Other information 

Associated undertakings and 
Associated undertakings and 
joint arrangements 
joint arrangements 

Mobileworld Operating Pty Ltd 
Mobileworld Operating Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Bermuda 
Bermuda 

Netspace Online Systems Pty Ltd 
Netspace Online Systems Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Numillar IPS Pty Ltd 
Numillar IPS Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Clarendon House, 2 Church St, Hamilton, HM11, Bermuda 
Clarendon House, 2 Church St, Hamilton, HM11, Bermuda 

PPC 1 Limited 
PPC 1 Limited 

25.05 
25.05 

 Ordinary shares 
 Ordinary shares 

Australia 
Australia 

Ground Floor, 55 Clarence Street, Sydney NSW 2000, Australia 
Ground Floor, 55 Clarence Street, Sydney NSW 2000, Australia 

FTTB Wholesale Pty Ltd 
FTTB Wholesale Pty Ltd 

25.05  Ordinary shares 
25.05  Ordinary shares 

Orchid Human Resources Pty Ltd 
Orchid Human Resources Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

PIPE International (Australia) Pty Ltd 
PIPE International (Australia) Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Czech Republic 
Czech Republic 

PIPE Networks Pty Limited 
PIPE Networks Pty Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

U Rajské zahrady 1912/3, Praha 3, 130 00, Czech Republic 
U Rajské zahrady 1912/3, Praha 3, 130 00, Czech Republic 

PIPE Transmission Pty Limited 
PIPE Transmission Pty Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

COOP Mobil s.r.o.  
COOP Mobil s.r.o.  

33.33 
33.33 

Ordinary shares  
Ordinary shares  

Level 1, 177 Pacific Highway, North Sydney NSW 2060, 
Level 1, 177 Pacific Highway, North Sydney NSW 2060, 
Australia 
Australia 

PowerTel Limited 
PowerTel Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Egypt 
Egypt 

3.6 GHz Spectrum Pty Ltd 
3.6 GHz Spectrum Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Request Broadband Pty Ltd 
Request Broadband Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

23 Kasr El Nil St, Cairo, 11211, Egypt 
23 Kasr El Nil St, Cairo, 11211, Egypt 

AAPT Limited 
AAPT Limited 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Soul Communications Pty Ltd 
Soul Communications Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

ACN 088 889 230 Pty Ltd 
ACN 088 889 230 Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Soul Contracts Pty Ltd 
Soul Contracts Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

ACN 139 798 404 Pty Ltd 
ACN 139 798 404 Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Adam Internet Holdings Pty Ltd 
Adam Internet Holdings Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Soul Pattinson Telecommunications 
Soul Pattinson Telecommunications 
Pty Ltd 
Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

SPT Telecommunications Pty Ltd 
SPT Telecommunications Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Adam Internet Pty Ltd 
Adam Internet Pty Ltd 

Agile Pty Ltd 
Agile Pty Ltd 

AlchemyIT Pty Ltd 
AlchemyIT Pty Ltd 

Blue Call Pty Ltd 
Blue Call Pty Ltd 

25.05  A shares, B shares, 
25.05  A shares, B shares, 
Ordinary shares 
Ordinary shares 

SPTCom Pty Ltd 
SPTCom Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Telecom Enterprises Australia Pty 
Telecom Enterprises Australia Pty 
Limited 
Limited 

Telecom New Zealand Australia Pty 
Telecom New Zealand Australia Pty 
Ltd 
Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares, 
Ordinary shares, 
Redeemable 
Redeemable 
preference shares 
preference shares 

Wataneya Telecommunications S.A.E  
Wataneya Telecommunications S.A.E  

50.00 
50.00 

Ordinary shares  
Ordinary shares  

Ethiopia 
Ethiopia 

Kirkos Sub-City, Woreda 01, House No. New, (Safaricom HQ), 
Kirkos Sub-City, Woreda 01, House No. New, (Safaricom HQ), 
Addis Ababa, Ethiopia 
Addis Ababa, Ethiopia 

Safaricom Telecommunications 
Safaricom Telecommunications 
Ethiopia Private Limited Company 5 
Ethiopia Private Limited Company 5 

18.30 
18.30 

Ordinary shares 
Ordinary shares 

Germany 
Germany 

38 Berliner Allee, 40212, Düsseldorf, Germany 
38 Berliner Allee, 40212, Düsseldorf, Germany 

MNP Deutschland Gesellschaft 
MNP Deutschland Gesellschaft 
bürgerlichen Rechts 
bürgerlichen Rechts 

33.33 
33.33 

Partnership 
Partnership 
 share  
 share  

Cable Licence Holdings Pty Ltd 
Cable Licence Holdings Pty Ltd 

25.05  A shares, B shares 
25.05  A shares, B shares 

Chariot Pty Ltd 
Chariot Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Chime Communications Pty Ltd 
Chime Communications Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Connect Internet Solutions Pty 
Connect Internet Solutions Pty 
Limited 
Limited 

Connect West Pty Ltd 
Connect West Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

25.05 
25.05 

No 1 Ordinary 
No 1 Ordinary 
shares 
shares 

145 West 45th St., 8th Floor, New York NY 10036, United States 

145 West 45th St., 8th Floor, New York NY 10036, United States 

Destra Communications Pty Ltd 
Destra Communications Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Digiplus Contracts Pty Ltd 
Digiplus Contracts Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Digiplus Holdings Pty Ltd 
Digiplus Holdings Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

TPG Corporation Limited 
TPG Corporation Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

TPG Energy Pty Ltd 
TPG Energy Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Nobelstrasse 55, 18059, Rostock, Germany 
Nobelstrasse 55, 18059, Rostock, Germany 

TPG Finance Pty Limited 
TPG Finance Pty Limited 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Verwaltung “Urbana Teleunion” 
Verwaltung “Urbana Teleunion” 
Rostock GmbH3 
Rostock GmbH3 

46.92 
46.92 

Ordinary shares  
Ordinary shares  

TPG Holdings Pty Ltd 
TPG Holdings Pty Ltd 

TPG Internet Pty Ltd 
TPG Internet Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Greece 
Greece 

TPG JV Company Pty Ltd 
TPG JV Company Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

43-45 Valtetsiou Str., Athens, Greece 
43-45 Valtetsiou Str., Athens, Greece 

TPG Network Pty Ltd 
TPG Network Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Safenet N.P,A.  
Safenet N.P,A.  

24.97 
24.97 

Ordinary shares  
Ordinary shares  

TPG Telecom Limited 
TPG Telecom Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

56 Kifisias Avenue & Delfwn, Marousi, 151 25, Greece 
56 Kifisias Avenue & Delfwn, Marousi, 151 25, Greece 

TransACT Broadcasting Pty Ltd 
TransACT Broadcasting Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Tilegnous IKE 
Tilegnous IKE 

33.29 
33.29 

Ordinary shares  
Ordinary shares  

Digiplus Investments Pty Ltd 
Digiplus Investments Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Digiplus Pty Ltd 
Digiplus Pty Ltd 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

TransACT Capital Communications 
TransACT Capital Communications 
Pty Ltd 
Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Marathonos Ave 18 km & Pylou, Pallini, Attica, 15351, Greece 
Marathonos Ave 18 km & Pylou, Pallini, Attica, 15351, Greece 

Victus Networks S.A.  
Victus Networks S.A.  

49.94 
49.94 

Ordinary shares  
Ordinary shares  

H3GA Properties (No.3) Pty Limited 
H3GA Properties (No.3) Pty Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

TransACT Communications Pty Ltd 
TransACT Communications Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Hosteddesktop.com Pty Ltd 
Hosteddesktop.com Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

iHug Pty Ltd 
iHug Pty Ltd 

25.05 
25.05 

No 1 Ordinary 
No 1 Ordinary 
shares 
shares 

TransACT Victoria Communications 
TransACT Victoria Communications 
Pty Ltd 
Pty Ltd 

TransACT Victoria Holdings Pty Ltd 
TransACT Victoria Holdings Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

India 
India 

iiNet (Ozemail) Pty Ltd 
iiNet (Ozemail) Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Transflicks Pty Ltd 
Transflicks Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Trusted Cloud Pty Ltd 
Trusted Cloud Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Trusted Cloud Solutions Pty Ltd 
Trusted Cloud Solutions Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

iiNet Labs Pty Ltd 
iiNet Labs Pty Ltd 

iiNet Limited 
iiNet Limited 

Internode Pty Ltd 
Internode Pty Ltd 

25.05  B shares, Ordinary 
25.05  B shares, Ordinary 
shares 
shares 

Value Added Network Pty Ltd 
Value Added Network Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Virtual Desktop Pty Ltd 
Virtual Desktop Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Vodafone Idea Technology Solutions 
Vodafone Idea Technology Solutions 
Limited7 
Limited7 

47.61 
47.61 

Equity shares 
Equity shares 

10th Floor, Birla Centurion, Century Mills Compound, 
10th Floor, Birla Centurion, Century Mills Compound, 
Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 
Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 
400030, India 
400030, India 

Vodafone Foundation7 
Vodafone Foundation7 

Vodafone Idea Shared Services 
Vodafone Idea Shared Services 
Limited7 
Limited7 

46.90 
46.90 

47.61 
47.61 

Equity shares 
Equity shares 

Equity shares 
Equity shares 

Vodafone m-pesa Limited7 
Vodafone m-pesa Limited7 

You Broadband India Limited7 
You Broadband India Limited7 

47.61 
47.61 

47.61 
47.61 

Equity shares 
Equity shares 

Equity shares 
Equity shares 

A-19, Mohan Co-operative Industrial Estate, Mathura Road, 
A-19, Mohan Co-operative Industrial Estate, Mathura Road, 
New Delhi, Delhi, 110044, India 
New Delhi, Delhi, 110044, India 

FireFly Networks Limited7  
FireFly Networks Limited7  

23.81 
23.81 

Equity shares  
Equity shares  

A4, Aditya Birla Centre, S.K. Ahire Marg, Worli, Mumbai, 
A4, Aditya Birla Centre, S.K. Ahire Marg, Worli, Mumbai, 
Maharashtra, 400030, India 
Maharashtra, 400030, India 

IntraPower Pty Limited 
IntraPower Pty Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Intrapower Terrestrial Pty Ltd 
Intrapower Terrestrial Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

IP Group Pty Ltd 
IP Group Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

IP Services Xchange Pty Ltd 
IP Services Xchange Pty Ltd 

25.05  A shares, B shares 
25.05  A shares, B shares 

Jiva Pty Ltd 
Jiva Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Kooee Communications Pty Ltd 
Kooee Communications Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Kooee Mobile Pty Ltd 
Kooee Mobile Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Kooee Pty Ltd 
Kooee Pty Ltd 

Mercury Connect Pty Ltd 
Mercury Connect Pty Ltd 

25.05  A shares, B shares 
25.05  A shares, B shares 

25.05  E shares, Ordinary 
25.05  E shares, Ordinary 
shares 
shares 

Vodafone Australia Pty Limited 
Vodafone Australia Pty Limited 

25.05 
25.05 

Ordinary shares, 
Ordinary shares, 
Class B shares, 
Class B shares, 
Redeemable 
Redeemable 
preference shares 
preference shares 

Vodafone Foundation Australia Pty 
Vodafone Foundation Australia Pty 
Limited 
Limited 

Vodafone Hutchison Receivables Pty 
Vodafone Hutchison Receivables Pty 
Limited 
Limited 

Vodafone Hutchison Spectrum Pty 
Vodafone Hutchison Spectrum Pty 
Limited 
Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Aditya Birla Idea Payments Bank 
Aditya Birla Idea Payments Bank 
Limited (in liquidation)7 
Limited (in liquidation)7 

23.33 
23.33 

Equity shares 
Equity shares 

Vodafone Network Pty Limited 
Vodafone Network Pty Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Vodafone Pty Limited 
Vodafone Pty Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Building No.10, Tower-A, 4th Floor, DLF Cyber City, Gurugram, 
Building No.10, Tower-A, 4th Floor, DLF Cyber City, Gurugram, 
Haryana, 122002, India 
Haryana, 122002, India 

Mobile JV Pty Limited 
Mobile JV Pty Limited 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Mobileworld Communications Pty 
Mobileworld Communications Pty 
Limited 
Limited 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

VtalkVoip Pty Ltd 
VtalkVoip Pty Ltd 

Westnet Pty Ltd 
Westnet Pty Ltd 

25.05 
25.05 

Ordinary shares  
Ordinary shares  

25.05 
25.05 

Ordinary shares  
Ordinary shares  

Indus Towers Limited 
Indus Towers Limited 

21.05 
21.05 

  Ordinary shares  
  Ordinary shares  

 
 
  
 
 
 
 
  
 
 
 
  
 
 
 
 
  
 
Annual Report 2022

212 Vodafone Group Plc   
212 
Notes to the consolidated financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

213 

Vodafone Group Plc  

Annual Report 2022  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

Suman Tower Plot No. 18, Sector No. 11, Gandhinagar, 382011, 
Gujarat, India 

VodafoneZiggo Employment B.V.  

50.00 

Ordinary shares 

Russian Federation 

Vodafone Nederland Holding II B.V. 

50.00 

Ordinary shares 

Netgrid Telecom SRL  

50.00 

Ordinary shares 

251 Little Falls Drive, Wilmington DE 19808, United States 

50.00 

Ordinary shares 

Building 3, 11, Promyshlennaya Street, Moscow 115 516 

Autoconnex Limited  

35.00 

Ordinary shares  

Selected financial information 

50.00 

Ordinary shares 

South Africa 

50.00 

Ordinary shares 

76 Maude Street, Sandton, Johannesberg, 2196, South Africa 

The table below shows selected financial information in respect of subsidiaries that have non-controlling interests that are material to the Group1. 

Vodafone Idea Limited 

47.61 

Equity shares  

VodafoneZiggo Group B.V. 

50.00 

Ordinary shares 

47.04 

Equity shares 

VodafoneZiggo Group Holding B.V. 

50.00 

Ordinary shares 

Vodafone Idea Manpower Services 
Limited7 

Vodafone House, Corporate Road, Prahladnagar, Off S. G. 
Highway, Ahmedabad, Gujarat, 380051, India 

Connect (India) Mobile Technologies 
Private Limited7 

47.61 

Equity shares 

VZ Financing I B.V. 

VZ Financing II B.V. 

VZ FinCo B.V. 

VZ PropCo B.V. 

Vodafone Idea Business Services 
Limited7 

Vodafone Idea Communication 
Systems Limited7 

Vodafone Idea Telecom Infrastructure 
Limited7 

Ireland 

47.61 

Equity shares 

VZ Secured Financing B.V. 

47.61 

Equity shares 

XB Facilities B.V. 

Ziggo B.V. 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

47.61 

Equity shares 

Ziggo Deelnemingen B.V. 

50.00 

Ordinary shares 

Ziggo Finance 2 B.V. 

Ziggo Netwerk II B.V. 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

The Herbert Building, The Park, Carrickmines, Dublin, Ireland 

Ziggo Real Estate B.V. 

50.00 

Ordinary shares 

Siro DAC 

50.00  Ordinary shares 

Ziggo Services B.V. 

50.00 

Ordinary shares 

Siro JV Holdco Limited 

50.00  Ordinary B shares 

Ziggo Services Employment B.V. 

50.00 

Ordinary shares 

Italy 

Via Gaetana Negri 1, 20123, Milano, Italy 

Infrastrutture Wireless Italiane S.p.A4 

27.12 

Ordinary shares 

Kenya 

Ziggo Zakelijk Services B.V. 

50.00 

Ordinary shares 

Zoranet Connectivity Services B.V.  

50.00 

Ordinary shares 

ZUM B.V. 

50.00 

Ordinary shares 

Media Parkboulevard 2, 1217 WE Hilversum, Netherlands 

LR No. 13263, Safaricom House, Waiyaki Way, PO Box 66827-
00800, Nairobi, Kenya 

Liberty Global Content Netherlands 
B.V. 

50.00 

Ordinary shares 

Safaricom PLC6 

26.13 

Ordinary shares  

Winschoterdiep 60, 9723 AB Groningen, Netherlands 

Waterberg Lodge (Proprietary) 
Limited5 

30.25 

Ordinary shares 

Building 13, Ground Floor, East Thornhill Office Park, 94 Bekker 
Road, Vorna Valley, X67 1685, South Africa 

Number Portability Company (Pty) 
Ltd5 

12.10 

Ordinary shares 

Rigel Park, Block A, 446 Rigel Avenue, Erasmusrand, Pretoria, 
0181, South Africa 

Canard Spatial Technologies (Pty) Ltd5 

19.66 

  Ordinary shares 

AfriGis (Pty) Ltd5 

16.13 

   Ordinary shares 

Vodacom Corporate Park, 082 Vodacom Boulevard, Midrand, 
1685, South Africa 

Tanzania, United Republic of 

Plot No. 23, Ursino Estate, Bagamoyo Road, Dar es Salaam, 
Tanzania, United Republic of 

Vodacom Trust Limited (in 
liquidation)5 

45.37  Ordinary A shares, 
Ordinary B shares 

Turkey 

Ziggo Services Netwerk 2 B.V. 

50.00 

Ordinary shares 

M-Pesa S.A (Proprietary) Limited5 

43.31 

Ordinary shares 

Overview 

Strategic Report 

Governance 

Financials 

Other information 

United States 

LG Financing Partnership  

50.00  Partnership interest  

3  Shareholding is indirect through Vodafone Deutschland GmbH. 

4  Shareholding is indirect through Vantage Towers A.G. 

PPC 1 (US) Inc. 

25.05 

Ordinary shares 

Ziggo Financing Partnership  

50.00  Partnership interest  

1  Directly held by Vodafone Group Plc. 

Notes: 

2  Branches. 

5  Shareholding is indirect through Vodacom Group Limited. The 

indirect shareholding is calculated using the 60.50% ownership 

interest in Vodacom Group Limited. 

6  At 31 March 2022 the fair value of Safaricom Plc was KES 1,370 

billion (€10,693 million) based on the closing quoted share price 

on the Nairobi Stock Exchange. 

7 

Includes the indirect interest held through Vodafone Idea 

Limited. 

Summary comprehensive income information 

Revenue 

Profit for the financial year 

Other comprehensive expense 

Total comprehensive income 

Other financial information 

Profit for the financial year allocated to non-controlling interests 

Dividends paid to non-controlling interests 

Summary financial position information 

Non-current assets 

Current assets 

Total assets 

Non-current liabilities 

Current liabilities 

Total assets less total liabilities 

Equity shareholders’ funds 

Non-controlling interests 

Total equity 

Statement of cash flows 

Net cash inflow from operating activities 

Net cash outflow from investing activities 

Net cash outflow from financing activities 

Net cash inflow/(outflow) 

Cash and cash equivalents brought forward 

Exchange gain/(loss) on cash and cash equivalents 

Cash and cash equivalents 

Note: 

Vodacom Group Limited 

Telecommunications S.A.E  

A.G. 

2022 

€m  

2021 

€m  

2022 

€m  

2021 

€m  

2022 

€m  

Vodafone Egypt 

Vantage Towers 

5,993 

1,002 

(2) 

1,000 

353 

294 

7,253 

3,123 

10,376 

(2,191) 

(3,539) 

4,646 

3,624 

1,022 

4,646 

1,946 

(666) 

(1,177) 

103 

876 

46 

1,025 

5,181 

891 

(17) 

874 

310 

307 

6,592 

2,671 

9,263 

(2,617) 

(2,406) 

4,240 

3,332 

908 

4,240 

1,711 

(424) 

(1,251) 

36 

826 

14 

876 

1,814 

314 

– 

314 

141 

194 

1,630 

440 

2,070 

(83) 

(1,197) 

790 

474 

316 

790 

755 

(284) 

(749) 

(278) 

348 

2 

72 

1,537 

271 

– 

271 

122 

84 

1,765 

640 

2,405 

(198) 

(1,217) 

990 

587 

403 

990 

523 

(418) 

(7) 

98 

273 

(23) 

348 

1,252 

345 

– 

345 

66 

52 

11,137 

704 

11,841 

(5,251) 

(1,055) 

5,535 

4,522 

1,013 

5,535 

1,110 

(232) 

(861) 

17 

48 

– 

65 

1  Vantage Towers A.G. was listed on the Frankfurt Stock exchange on 18 March 2021, resulting in the recognition of non-controlling interests of €1,019 million in year ending 31 March 2021 in the Group’s 

consolidated Statement of financial position. Non-current assets, current assets, non-current liabilities and current liabilities for Vantage Towers A.G. were €10,899 million, €490 million, €4,976 million and 

€958 million respectively, in the year ending 31 March 2021 in the Group’s consolidated Statement of financial position.   

Zesko B.V. 

50.00 

Ordinary shares 

Çifte Havuzlar Mah Eski Londra Asfaltı Cad No: 151/1E/301, 

Ziggo Bond Company B.V. 

50.00 

Ordinary shares 

Esenler, Istanbul, Turkey 

Ziggo Netwerk B.V. 

50.00 

Ordinary shares 

FGS Bilgi Islem Urunler Sanayi ve 

50.00 

Ordinary shares 

New Zealand 

Ticaret AS 

Tompkins Wake, Level 11, 41 Shortland Street, Auckland 1010, 
New Zealand 

United Kingdom 

iiNet (New Zealand) AKL Limited 

25.05 

  Ordinary shares 

Unit 17, 24 Allright Place, Mt Wellington, Auckland, New 
Zealand 

24/25 The Shard, 32 London Bridge Street, London, SE1 9SG, 
United Kingdom 

Digital Mobile Spectrum Limited  

25.00 

Ordinary shares  

25.05 

  Ordinary shares 

3 More London Riverside, London, SE1 2AQ, United Kingdom 

Safaricom House, Waiyaki Way Westlands, Nairobi, Kenya 

M-PESA Africa Limited5 

43.31  Ordinary shares 

Luxembourg 

15 rue Edward Steichen, Luxembourg, 2540, Luxembourg 

Tomorrow Street SCA  

Netherlands 

50.00  Ordinary A shares, 
Ordinary B shares, 
Ordinary C shares  

3 More London Riverside, London, SE1 2AQ, United Kingdom 

Global Partnership for Ethiopia B.V. 5 

18.30  Ordinary shares 

Avenue Ceramique 300, 6221 Kx, Maastricht, Netherlands 

Vodafone Libertel B.V. 

50.00 

Ordinary shares 

Boven Vredenburgpassage 128, 3511 WR, Utrecht, 
Netherlands 

Amsterdamse Beheer- en 
Consultingmaatschappij B.V. 

Esprit Telecom B.V. 

FinCo Partner 1 B.V. 

LGE HoldCo V B.V. 

LGE HoldCo VI B.V. 

LGE Holdco VII B.V. 

LGE HoldCo VIII B.V. 

Vodafone Financial Services B.V. 

50.00 

Ordinary shares 

Vodafone Nederland Holding I B.V. 

50.00 

Ordinary shares 

TPG (NZ) Pty Ltd 

Philippines 

22F Robinson Equitable Tower, ADB Ave, Corner Povega St, 
Ortigas Center, Pasig City, Philippines 

Orchid Cybertech Services Inc 

25.05 

 Ordinary shares 

50.00 

Ordinary shares 

Portugal 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

50.00 

Ordinary shares 

Espaço Sete Rios, LEAP Rua de Campolide, 351, 0.05 , 1070-034, 
Lisboa, Portugal 

Dualgrid – Gestão de Redes 
Partilhadas, S.A.  

50.00 

Ordinary shares  

Rua Pedro e Inês, Lote 2.08.01, 1990-075,  
Parque das Nações, Lisboa, Portugal 

Sport TV Portugal, S.A.  

25.00  Nominative shares 

Romania 

Floor 3, Module 2, Connected Buildings III, Nr. 10A,  
Dimitrie Pompei Boulevard, Bucharest, Sector 2, Romania 

VodaFamily Ethiopia Holding 
Company Limited5 

29.57 

Ordinary shares 

Griffin House, 161 Hammersmith Road, London, W6 8BS, 
United Kingdom 

Cable & Wireless Trade Mark 
Management Limited  

50.00  Ordinary A shares, 
Ordinary B shares  

Hive 2, 1530 Arlington Business Park, Theale, Reading, 
Berkshire, RG7 4SA, United Kingdom 

Cornerstone Telecommunications 
Infrastructure Limited4 

40.87 

Ordinary shares  

Vodafone House, The Connection, Newbury, Berkshire, RG14 
2FN, United Kingdom 

Vodafone Hutchison (Australia) Holdings 
Limited 

50.00  Ordinary shares 

 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
212 Vodafone Group Plc   

Annual Report 2022

212 

212 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

Notes to the consolidated financial statements (continued)

2020  

2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

31. Related undertakings (continued)

31. Related undertakings (continued)

Private Limited7 

Private Limited7 

Limited7 

Limited7 

Systems Limited7 

Systems Limited7 

Limited7 

Limited7 

Ireland 

Ireland 

Siro DAC 

Siro DAC 

Italy 

Italy 

Kenya 

Kenya 

Suman Tower Plot No. 18, Sector No. 11, Gandhinagar, 382011, 

Suman Tower Plot No. 18, Sector No. 11, Gandhinagar, 382011, 

Vodafone Nederland Holding II B.V. 

Vodafone Nederland Holding II B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Netgrid Telecom SRL  

Netgrid Telecom SRL  

50.00 

50.00 

Ordinary shares 

Ordinary shares 

47.61 

47.61 

Equity shares  

Equity shares  

VodafoneZiggo Group B.V. 

VodafoneZiggo Group B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

VodafoneZiggo Employment B.V.  

VodafoneZiggo Employment B.V.  

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Russian Federation 

Russian Federation 

Vodafone Idea Manpower Services 

Vodafone Idea Manpower Services 

47.04 

47.04 

Equity shares 

Equity shares 

VodafoneZiggo Group Holding B.V. 

VodafoneZiggo Group Holding B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Gujarat, India 

Gujarat, India 

Vodafone Idea Limited 

Vodafone Idea Limited 

Limited7 

Limited7 

Vodafone House, Corporate Road, Prahladnagar, Off S. G. 

Vodafone House, Corporate Road, Prahladnagar, Off S. G. 

Highway, Ahmedabad, Gujarat, 380051, India 

Highway, Ahmedabad, Gujarat, 380051, India 

Connect (India) Mobile Technologies 

Connect (India) Mobile Technologies 

47.61 

47.61 

Equity shares 

Equity shares 

Vodafone Idea Business Services 

Vodafone Idea Business Services 

47.61 

47.61 

Equity shares 

Equity shares 

VZ Secured Financing B.V. 

VZ Secured Financing B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Limited5 

Limited5 

Vodafone Idea Communication 

Vodafone Idea Communication 

47.61 

47.61 

Equity shares 

Equity shares 

Vodafone Idea Telecom Infrastructure 

Vodafone Idea Telecom Infrastructure 

47.61 

47.61 

Equity shares 

Equity shares 

Ziggo Deelnemingen B.V. 

Ziggo Deelnemingen B.V. 

VZ Financing I B.V. 

VZ Financing I B.V. 

VZ Financing II B.V. 

VZ Financing II B.V. 

VZ FinCo B.V. 

VZ FinCo B.V. 

VZ PropCo B.V. 

VZ PropCo B.V. 

XB Facilities B.V. 

XB Facilities B.V. 

Ziggo B.V. 

Ziggo B.V. 

Building 3, 11, Promyshlennaya Street, Moscow 115 516 

Building 3, 11, Promyshlennaya Street, Moscow 115 516 

Autoconnex Limited  

Autoconnex Limited  

35.00 

35.00 

Ordinary shares  

Ordinary shares  

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

South Africa 

South Africa 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

76 Maude Street, Sandton, Johannesberg, 2196, South Africa 

76 Maude Street, Sandton, Johannesberg, 2196, South Africa 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Waterberg Lodge (Proprietary) 

Waterberg Lodge (Proprietary) 

30.25 

30.25 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Ltd5 

Ltd5 

Building 13, Ground Floor, East Thornhill Office Park, 94 Bekker 

Building 13, Ground Floor, East Thornhill Office Park, 94 Bekker 

Road, Vorna Valley, X67 1685, South Africa 

Road, Vorna Valley, X67 1685, South Africa 

Number Portability Company (Pty) 

Number Portability Company (Pty) 

12.10 

12.10 

Ordinary shares 

Ordinary shares 

Rigel Park, Block A, 446 Rigel Avenue, Erasmusrand, Pretoria, 

Rigel Park, Block A, 446 Rigel Avenue, Erasmusrand, Pretoria, 

Ziggo Finance 2 B.V. 

Ziggo Finance 2 B.V. 

Ziggo Netwerk II B.V. 

Ziggo Netwerk II B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

0181, South Africa 

0181, South Africa 

The Herbert Building, The Park, Carrickmines, Dublin, Ireland 

The Herbert Building, The Park, Carrickmines, Dublin, Ireland 

Ziggo Real Estate B.V. 

Ziggo Real Estate B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00  Ordinary shares 

50.00  Ordinary shares 

Ziggo Services B.V. 

Ziggo Services B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Siro JV Holdco Limited 

Siro JV Holdco Limited 

50.00  Ordinary B shares 

50.00  Ordinary B shares 

Ziggo Services Employment B.V. 

Ziggo Services Employment B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

1685, South Africa 

1685, South Africa 

Canard Spatial Technologies (Pty) Ltd5 

Canard Spatial Technologies (Pty) Ltd5 

19.66 

19.66 

  Ordinary shares 

  Ordinary shares 

AfriGis (Pty) Ltd5 

AfriGis (Pty) Ltd5 

16.13 

16.13 

   Ordinary shares 

   Ordinary shares 

Vodacom Corporate Park, 082 Vodacom Boulevard, Midrand, 

Vodacom Corporate Park, 082 Vodacom Boulevard, Midrand, 

Ziggo Services Netwerk 2 B.V. 

Ziggo Services Netwerk 2 B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

M-Pesa S.A (Proprietary) Limited5 

M-Pesa S.A (Proprietary) Limited5 

43.31 

43.31 

Ordinary shares 

Ordinary shares 

Via Gaetana Negri 1, 20123, Milano, Italy 

Via Gaetana Negri 1, 20123, Milano, Italy 

Infrastrutture Wireless Italiane S.p.A4 

Infrastrutture Wireless Italiane S.p.A4 

27.12 

27.12 

Ordinary shares 

Ordinary shares 

Ziggo Zakelijk Services B.V. 

Ziggo Zakelijk Services B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Zoranet Connectivity Services B.V.  

Zoranet Connectivity Services B.V.  

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Tanzania, United Republic of 

Tanzania, United Republic of 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Tanzania, United Republic of 

Tanzania, United Republic of 

Plot No. 23, Ursino Estate, Bagamoyo Road, Dar es Salaam, 

Plot No. 23, Ursino Estate, Bagamoyo Road, Dar es Salaam, 

LR No. 13263, Safaricom House, Waiyaki Way, PO Box 66827-

LR No. 13263, Safaricom House, Waiyaki Way, PO Box 66827-

Liberty Global Content Netherlands 

Liberty Global Content Netherlands 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Media Parkboulevard 2, 1217 WE Hilversum, Netherlands 

Media Parkboulevard 2, 1217 WE Hilversum, Netherlands 

Vodacom Trust Limited (in 

Vodacom Trust Limited (in 

liquidation)5 

liquidation)5 

45.37  Ordinary A shares, 

45.37  Ordinary A shares, 

Ordinary B shares 

Ordinary B shares 

ZUM B.V. 

ZUM B.V. 

B.V. 

B.V. 

26.13 

26.13 

Ordinary shares  

Ordinary shares  

Winschoterdiep 60, 9723 AB Groningen, Netherlands 

Winschoterdiep 60, 9723 AB Groningen, Netherlands 

Turkey 

Turkey 

Safaricom House, Waiyaki Way Westlands, Nairobi, Kenya 

Safaricom House, Waiyaki Way Westlands, Nairobi, Kenya 

M-PESA Africa Limited5 

M-PESA Africa Limited5 

43.31  Ordinary shares 

43.31  Ordinary shares 

Zesko B.V. 

Zesko B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Çifte Havuzlar Mah Eski Londra Asfaltı Cad No: 151/1E/301, 

Çifte Havuzlar Mah Eski Londra Asfaltı Cad No: 151/1E/301, 

Ziggo Bond Company B.V. 

Ziggo Bond Company B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Esenler, Istanbul, Turkey 

Esenler, Istanbul, Turkey 

Ziggo Netwerk B.V. 

Ziggo Netwerk B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

FGS Bilgi Islem Urunler Sanayi ve 

FGS Bilgi Islem Urunler Sanayi ve 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

00800, Nairobi, Kenya 

00800, Nairobi, Kenya 

Safaricom PLC6 

Safaricom PLC6 

Luxembourg 

Luxembourg 

15 rue Edward Steichen, Luxembourg, 2540, Luxembourg 

15 rue Edward Steichen, Luxembourg, 2540, Luxembourg 

Tomorrow Street SCA  

Tomorrow Street SCA  

50.00  Ordinary A shares, 

50.00  Ordinary A shares, 

New Zealand 

New Zealand 

Tompkins Wake, Level 11, 41 Shortland Street, Auckland 1010, 

Tompkins Wake, Level 11, 41 Shortland Street, Auckland 1010, 

New Zealand 

New Zealand 

Ordinary B shares, 

Ordinary B shares, 

Ordinary C shares  

Ordinary C shares  

iiNet (New Zealand) AKL Limited 

iiNet (New Zealand) AKL Limited 

25.05 

25.05 

  Ordinary shares 

  Ordinary shares 

24/25 The Shard, 32 London Bridge Street, London, SE1 9SG, 

24/25 The Shard, 32 London Bridge Street, London, SE1 9SG, 

Ticaret AS 

Ticaret AS 

United Kingdom 

United Kingdom 

United Kingdom 

United Kingdom 

Netherlands 

Netherlands 

Unit 17, 24 Allright Place, Mt Wellington, Auckland, New 

Unit 17, 24 Allright Place, Mt Wellington, Auckland, New 

Digital Mobile Spectrum Limited  

Digital Mobile Spectrum Limited  

25.00 

25.00 

Ordinary shares  

Ordinary shares  

25.05 

25.05 

  Ordinary shares 

  Ordinary shares 

3 More London Riverside, London, SE1 2AQ, United Kingdom 

3 More London Riverside, London, SE1 2AQ, United Kingdom 

3 More London Riverside, London, SE1 2AQ, United Kingdom 

3 More London Riverside, London, SE1 2AQ, United Kingdom 

Global Partnership for Ethiopia B.V. 5 

Global Partnership for Ethiopia B.V. 5 

18.30  Ordinary shares 

18.30  Ordinary shares 

Avenue Ceramique 300, 6221 Kx, Maastricht, Netherlands 

Avenue Ceramique 300, 6221 Kx, Maastricht, Netherlands 

Zealand 

Zealand 

TPG (NZ) Pty Ltd 

TPG (NZ) Pty Ltd 

Philippines 

Philippines 

Vodafone Libertel B.V. 

Vodafone Libertel B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Ortigas Center, Pasig City, Philippines 

Ortigas Center, Pasig City, Philippines 

22F Robinson Equitable Tower, ADB Ave, Corner Povega St, 

22F Robinson Equitable Tower, ADB Ave, Corner Povega St, 

Boven Vredenburgpassage 128, 3511 WR, Utrecht, 

Boven Vredenburgpassage 128, 3511 WR, Utrecht, 

Orchid Cybertech Services Inc 

Orchid Cybertech Services Inc 

25.05 

25.05 

 Ordinary shares 

 Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Portugal 

Portugal 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Lisboa, Portugal 

Lisboa, Portugal 

Espaço Sete Rios, LEAP Rua de Campolide, 351, 0.05 , 1070-034, 

Espaço Sete Rios, LEAP Rua de Campolide, 351, 0.05 , 1070-034, 

Berkshire, RG7 4SA, United Kingdom 

Berkshire, RG7 4SA, United Kingdom 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Dualgrid – Gestão de Redes 

Dualgrid – Gestão de Redes 

50.00 

50.00 

Ordinary shares  

Ordinary shares  

Infrastructure Limited4 

Infrastructure Limited4 

Partilhadas, S.A.  

Partilhadas, S.A.  

Rua Pedro e Inês, Lote 2.08.01, 1990-075,  

Rua Pedro e Inês, Lote 2.08.01, 1990-075,  

Parque das Nações, Lisboa, Portugal 

Parque das Nações, Lisboa, Portugal 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Sport TV Portugal, S.A.  

Sport TV Portugal, S.A.  

25.00  Nominative shares 

25.00  Nominative shares 

Limited 

Limited 

VodaFamily Ethiopia Holding 

VodaFamily Ethiopia Holding 

Company Limited5 

Company Limited5 

29.57 

29.57 

Ordinary shares 

Ordinary shares 

Griffin House, 161 Hammersmith Road, London, W6 8BS, 

Griffin House, 161 Hammersmith Road, London, W6 8BS, 

United Kingdom 

United Kingdom 

Cable & Wireless Trade Mark 

Cable & Wireless Trade Mark 

Management Limited  

Management Limited  

50.00  Ordinary A shares, 

50.00  Ordinary A shares, 

Ordinary B shares  

Ordinary B shares  

Hive 2, 1530 Arlington Business Park, Theale, Reading, 

Hive 2, 1530 Arlington Business Park, Theale, Reading, 

Cornerstone Telecommunications 

Cornerstone Telecommunications 

40.87 

40.87 

Ordinary shares  

Ordinary shares  

Vodafone House, The Connection, Newbury, Berkshire, RG14 

Vodafone House, The Connection, Newbury, Berkshire, RG14 

2FN, United Kingdom 

2FN, United Kingdom 

Vodafone Hutchison (Australia) Holdings 

Vodafone Hutchison (Australia) Holdings 

50.00  Ordinary shares 

50.00  Ordinary shares 

Netherlands 

Netherlands 

Amsterdamse Beheer- en 

Amsterdamse Beheer- en 

Consultingmaatschappij B.V. 

Consultingmaatschappij B.V. 

Esprit Telecom B.V. 

Esprit Telecom B.V. 

FinCo Partner 1 B.V. 

FinCo Partner 1 B.V. 

LGE HoldCo V B.V. 

LGE HoldCo V B.V. 

LGE HoldCo VI B.V. 

LGE HoldCo VI B.V. 

LGE Holdco VII B.V. 

LGE Holdco VII B.V. 

LGE HoldCo VIII B.V. 

LGE HoldCo VIII B.V. 

Vodafone Financial Services B.V. 

Vodafone Financial Services B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Vodafone Nederland Holding I B.V. 

Vodafone Nederland Holding I B.V. 

50.00 

50.00 

Ordinary shares 

Ordinary shares 

Romania 

Romania 

Floor 3, Module 2, Connected Buildings III, Nr. 10A,  

Floor 3, Module 2, Connected Buildings III, Nr. 10A,  

Dimitrie Pompei Boulevard, Bucharest, Sector 2, Romania 

Dimitrie Pompei Boulevard, Bucharest, Sector 2, Romania 

Annual Report 2022

213 Vodafone Group Plc   
213 
213 

Vodafone Group Plc  
Vodafone Group Plc  
Annual Report 2022  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Overview 
Strategic Report 
Strategic Report 
Governance 
Governance 
Financials 
Financials 
Other information 
Other information 

United States 
United States 

251 Little Falls Drive, Wilmington DE 19808, United States 
251 Little Falls Drive, Wilmington DE 19808, United States 

LG Financing Partnership  
LG Financing Partnership  

50.00  Partnership interest  
50.00  Partnership interest  

PPC 1 (US) Inc. 
PPC 1 (US) Inc. 

25.05 
25.05 

Ordinary shares 
Ordinary shares 

Ziggo Financing Partnership  
Ziggo Financing Partnership  

50.00  Partnership interest  
50.00  Partnership interest  

Notes: 
Notes: 
1  Directly held by Vodafone Group Plc. 
1  Directly held by Vodafone Group Plc. 
2  Branches. 
2  Branches. 
3  Shareholding is indirect through Vodafone Deutschland GmbH. 
3  Shareholding is indirect through Vodafone Deutschland GmbH. 
4  Shareholding is indirect through Vantage Towers A.G. 
4  Shareholding is indirect through Vantage Towers A.G. 

5  Shareholding is indirect through Vodacom Group Limited. The 
5  Shareholding is indirect through Vodacom Group Limited. The 
indirect shareholding is calculated using the 60.50% ownership 
indirect shareholding is calculated using the 60.50% ownership 
interest in Vodacom Group Limited. 
interest in Vodacom Group Limited. 

6  At 31 March 2022 the fair value of Safaricom Plc was KES 1,370 
6  At 31 March 2022 the fair value of Safaricom Plc was KES 1,370 
billion (€10,693 million) based on the closing quoted share price 
billion (€10,693 million) based on the closing quoted share price 
on the Nairobi Stock Exchange. 
on the Nairobi Stock Exchange. 
Includes the indirect interest held through Vodafone Idea 
Includes the indirect interest held through Vodafone Idea 
Limited. 
Limited. 

7 
7 

Selected financial information 
Selected financial information 

The table below shows selected financial information in respect of subsidiaries that have non-controlling interests that are material to the Group1. 
The table below shows selected financial information in respect of subsidiaries that have non-controlling interests that are material to the Group1. 

Summary comprehensive income information 
Summary comprehensive income information 
Revenue 
Revenue 
Profit for the financial year 
Profit for the financial year 
Other comprehensive expense 
Other comprehensive expense 
Total comprehensive income 
Total comprehensive income 
Other financial information 
Other financial information 
Profit for the financial year allocated to non-controlling interests 
Profit for the financial year allocated to non-controlling interests 
Dividends paid to non-controlling interests 
Dividends paid to non-controlling interests 
Summary financial position information 
Summary financial position information 
Non-current assets 
Non-current assets 
Current assets 
Current assets 
Total assets 
Total assets 
Non-current liabilities 
Non-current liabilities 
Current liabilities 
Current liabilities 
Total assets less total liabilities 
Total assets less total liabilities 
Equity shareholders’ funds 
Equity shareholders’ funds 
Non-controlling interests 
Non-controlling interests 
Total equity 
Total equity 

Vodacom Group Limited 
Vodacom Group Limited 

Vodafone Egypt 
Vodafone Egypt 
Telecommunications S.A.E  
Telecommunications S.A.E  

Vantage Towers 
Vantage Towers 
A.G. 
A.G. 

2022 
2022 
€m  
€m  

2021 
2021 
€m  
€m  

2022 
2022 
€m  
€m  

2021 
2021 
€m  
€m  

2022 
2022 
€m  
€m  

5,993 
5,993 
1,002 
1,002 
(2) 
(2) 
1,000 
1,000 

353 
353 
294 
294 

7,253 
7,253 
3,123 
3,123 
10,376 
10,376 
(2,191) 
(2,191) 
(3,539) 
(3,539) 
4,646 
4,646 
3,624 
3,624 
1,022 
1,022 
4,646 
4,646 

5,181 
5,181 
891 
891 
(17) 
(17) 
874 
874 

310 
310 
307 
307 

6,592 
6,592 
2,671 
2,671 
9,263 
9,263 
(2,617) 
(2,617) 
(2,406) 
(2,406) 
4,240 
4,240 
3,332 
3,332 
908 
908 
4,240 
4,240 

1,814 
1,814 
314 
314 
– 
– 
314 
314 

141 
141 
194 
194 

1,630 
1,630 
440 
440 
2,070 
2,070 
(83) 
(83) 
(1,197) 
(1,197) 
790 
790 
474 
474 
316 
316 
790 
790 

1,537 
1,537 
271 
271 
– 
– 
271 
271 

122 
122 
84 
84 

1,765 
1,765 
640 
640 
2,405 
2,405 
(198) 
(198) 
(1,217) 
(1,217) 
990 
990 
587 
587 
403 
403 
990 
990 

1,252 
1,252 
345 
345 
– 
– 
345 
345 

66 
66 
52 
52 

11,137 
11,137 
704 
704 
11,841 
11,841 
(5,251) 
(5,251) 
(1,055) 
(1,055) 
5,535 
5,535 
4,522 
4,522 
1,013 
1,013 
5,535 
5,535 

Statement of cash flows 
Statement of cash flows 
Net cash inflow from operating activities 
Net cash inflow from operating activities 
Net cash outflow from investing activities 
Net cash outflow from investing activities 
Net cash outflow from financing activities 
Net cash outflow from financing activities 
Net cash inflow/(outflow) 
Net cash inflow/(outflow) 
Cash and cash equivalents brought forward 
Cash and cash equivalents brought forward 
Exchange gain/(loss) on cash and cash equivalents 
Exchange gain/(loss) on cash and cash equivalents 
Cash and cash equivalents 
Cash and cash equivalents 
Note: 
Note: 
1  Vantage Towers A.G. was listed on the Frankfurt Stock exchange on 18 March 2021, resulting in the recognition of non-controlling interests of €1,019 million in year ending 31 March 2021 in the Group’s 
1  Vantage Towers A.G. was listed on the Frankfurt Stock exchange on 18 March 2021, resulting in the recognition of non-controlling interests of €1,019 million in year ending 31 March 2021 in the Group’s 
consolidated Statement of financial position. Non-current assets, current assets, non-current liabilities and current liabilities for Vantage Towers A.G. were €10,899 million, €490 million, €4,976 million and 
consolidated Statement of financial position. Non-current assets, current assets, non-current liabilities and current liabilities for Vantage Towers A.G. were €10,899 million, €490 million, €4,976 million and 
€958 million respectively, in the year ending 31 March 2021 in the Group’s consolidated Statement of financial position.   
€958 million respectively, in the year ending 31 March 2021 in the Group’s consolidated Statement of financial position.   

1,946 
1,946 
(666) 
(666) 
(1,177) 
(1,177) 
103 
103 
876 
876 
46 
46 
1,025 
1,025 

1,711 
1,711 
(424) 
(424) 
(1,251) 
(1,251) 
36 
36 
826 
826 
14 
14 
876 
876 

1,110 
1,110 
(232) 
(232) 
(861) 
(861) 
17 
17 
48 
48 
– 
– 
65 
65 

755 
755 
(284) 
(284) 
(749) 
(749) 
(278) 
(278) 
348 
348 
2 
2 
72 
72 

523 
523 
(418) 
(418) 
(7) 
(7) 
98 
98 
273 
273 
(23) 
(23) 
348 
348 

 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Annual Report 2022

214 Vodafone Group Plc   
214 
Notes to the consolidated financial statements (continued)

Strategic report

Governance

Vodafone Group Plc    
Annual Report 2022 
2020  

Financials

Other information

215 

Vodafone Group Plc  

Annual Report 2022  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

32. Subsidiaries exempt from audit 

The following UK subsidiaries will take advantage of the audit exemption set out within section 479A of the 
Companies Act 2006 for the year ended 31 March 2022.   

Name 
Bluefish Communications Limited 
Cable & Wireless Aspac Holdings Limited 
Cable & Wireless CIS Services Limited 
Cable & Wireless Europe Holdings Limited 
Cable & Wireless Global Business Services Limited 
Cable & Wireless Global Holding Limited 
Cable & Wireless UK Holdings Limited 
Cable & Wireless Worldwide Limited 
Cable & Wireless Worldwide Voice Messaging 
  Limited 
Cable & Wireless Nominee Limited 
Energis (Ireland) Limited 
Energis Communications Limited 
Energis Squared Limited 
General Mobile Corporation Limited 
London Hydraulic Power Company (The) 
MetroHoldings Limited 
ML Integration Group Limited 
Talkland International Limited 
The Eastern Leasing Company Limited 
Thus Group Holdings Limited 
Thus Group Limited 
Voda Limited 
Vodafone 2. 
Vodafone 4 UK 
Vodafone 5 Limited 
Vodafone 5 UK 
Vodafone 6 UK 
Vodafone Americas 4 
Vodafone Benelux Limited 
Vodafone Cellular Limited 
Vodafone Consolidated Holdings Limited 
Vodafone Corporate Secretaries Limited 
Vodafone Enterprise Corporate Secretaries Limited 
Vodafone Enterprise Equipment Limited 

Registration number 

   Name 

5142610   Vodafone Enterprise Europe (UK) Limited 
4705342   Vodafone Euro Hedging Limited 
2964774   Vodafone Euro Hedging Two 
4659719   Vodafone Europe UK 
3537591   Vodafone European Investments 
3740694   Vodafone European Portal Limited 
3840888   Vodafone Finance Luxembourg Limited 
7029206   Vodafone Finance Sweden 
1981417   Vodafone Finance UK Limited 
   Vodafone Financial Operations 
3249884   Vodafone Global Content Services Limited 
NI035793   Vodafone Holdings Luxembourg Limited 
2630471   Vodafone Intermediate Enterprises Limited 
3037442   Vodafone International Holdings Limited 
2585763   Vodafone International Operations Limited 

ZC000055   Vodafone Investment UK 

3511122   Vodafone Investments Limited 
3252903   Vodafone IP Licensing Limited 
2354106   Vodafone Marketing UK 
1672832   Vodafone Mobile Communications Limited 

SC192666   Vodafone Mobile Enterprises Limited 
SC226738   Vodafone Mobile Network Limited 

1847509   Vodafone Nominees Limited 
4083193   Vodafone Oceania Limited 
6357658   Vodafone Overseas Finance Limited 
6688527   Vodafone Overseas Holdings Limited 
2960479   Vodafone Panafon UK 
8809444   Vodafone Property Investments Limited 
6389457   Vodafone UK Limited 
4200960   Vodafone Worldwide Holdings Limited 

896318   Vodafone Yen Finance Limited 

5754561   Vodaphone Limited 
2357692   Vodata Limited 
2303594   Your Communications Group Limited 
1648524  

Registration number 
3137479 
3954207 
4055111 
5798451 
3961908 
3973442 
5754479 
2139168 
3922620 
4016558 
4064873 
4200970 
3869137 
2797426 
2797438 
5798385 
1530514 
6846238 
6858585 
3942221 
3961390 
3961482 
1172051 
3973427 
4171115 
2809758 
6326918 
3903420 
2227940 
3294074 
4373166 
2373469 
2502373 
4171876 

Overview 

Strategic Report 

Governance 

Financials 

Other information 

  Note 

2022  

€m  

2021  

€m  

83,406 

83,385 

2 

3 

3 

4 

5 

5 

6 

4,288 

172,684 

698 

362 

178,032 

(168,913) 

9,119 

92,525 

(45,818) 

46,707 

4,797 

20,384 

111 

1,088 

(7,413) 

27,740 

46,707 

3,128 

164,149 

3,107 

586 

170,970 

(162,761) 

8,209 

91,594 

(47,122) 

44,472 

4,797 

20,383 

111 

2,970 

(6,307) 

22,518 

44,472 

Company statement of financial position of Vodafone Group Plc 

at 31 March 

Fixed assets 

Shares in Group undertakings 

Current assets 

Debtors: amounts falling due after more than one year 

Debtors: amounts falling due within one year 

Other investments 

Cash at bank and in hand 

Creditors: amounts falling due within one year 

Net current assets 

Total assets less current liabilities 

Creditors: amounts falling due after more than one year 

Capital and reserves 

Called up share capital 

Share premium account 

Capital redemption reserve 

Other reserves 

Own shares held 

Profit and loss account1 

Total equity shareholders’ funds 

Note: 

were signed on its behalf by: 

1  The profit for the financial year dealt with in the financial statements of the Company is €5,995 million (2021: €3,863 million).    

The Company financial statements on pages 215 to 222 were approved by the Board of Directors and authorised for issue on 17 May 2022 and 

Nick Read  

Chief Executive  

Margherita Della Valle 

Chief Financial Officer 

The accompanying notes are an integral part of these financial statements.

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
  
 
 
 
 
214 Vodafone Group Plc   

Annual Report 2022

214 

214 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the consolidated financial statements (continued)

Annual Report 2022 

Annual Report 2022 

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  ccoonnssoolliiddaatteedd  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

32. Subsidiaries exempt from audit 

32. Subsidiaries exempt from audit 

The following UK subsidiaries will take advantage of the audit exemption set out within section 479A of the 

The following UK subsidiaries will take advantage of the audit exemption set out within section 479A of the 

Companies Act 2006 for the year ended 31 March 2022.   

Companies Act 2006 for the year ended 31 March 2022.   

Name 

Name 

Registration number 

Registration number 

   Name 

   Name 

Registration number 

Registration number 

Bluefish Communications Limited 

Bluefish Communications Limited 

Cable & Wireless Aspac Holdings Limited 

Cable & Wireless Aspac Holdings Limited 

Cable & Wireless CIS Services Limited 

Cable & Wireless CIS Services Limited 

Cable & Wireless Europe Holdings Limited 

Cable & Wireless Europe Holdings Limited 

5142610   Vodafone Enterprise Europe (UK) Limited 

5142610   Vodafone Enterprise Europe (UK) Limited 

4705342   Vodafone Euro Hedging Limited 

4705342   Vodafone Euro Hedging Limited 

2964774   Vodafone Euro Hedging Two 

2964774   Vodafone Euro Hedging Two 

4659719   Vodafone Europe UK 

4659719   Vodafone Europe UK 

Cable & Wireless Global Business Services Limited 

Cable & Wireless Global Business Services Limited 

3537591   Vodafone European Investments 

3537591   Vodafone European Investments 

Cable & Wireless Global Holding Limited 

Cable & Wireless Global Holding Limited 

Cable & Wireless UK Holdings Limited 

Cable & Wireless UK Holdings Limited 

Cable & Wireless Worldwide Limited 

Cable & Wireless Worldwide Limited 

3740694   Vodafone European Portal Limited 

3740694   Vodafone European Portal Limited 

3840888   Vodafone Finance Luxembourg Limited 

3840888   Vodafone Finance Luxembourg Limited 

7029206   Vodafone Finance Sweden 

7029206   Vodafone Finance Sweden 

Cable & Wireless Worldwide Voice Messaging 

Cable & Wireless Worldwide Voice Messaging 

1981417   Vodafone Finance UK Limited 

1981417   Vodafone Finance UK Limited 

The Eastern Leasing Company Limited 

The Eastern Leasing Company Limited 

1672832   Vodafone Mobile Communications Limited 

1672832   Vodafone Mobile Communications Limited 

  Limited 

  Limited 

Cable & Wireless Nominee Limited 

Cable & Wireless Nominee Limited 

Energis (Ireland) Limited 

Energis (Ireland) Limited 

Energis Communications Limited 

Energis Communications Limited 

Energis Squared Limited 

Energis Squared Limited 

General Mobile Corporation Limited 

General Mobile Corporation Limited 

London Hydraulic Power Company (The) 

London Hydraulic Power Company (The) 

MetroHoldings Limited 

MetroHoldings Limited 

ML Integration Group Limited 

ML Integration Group Limited 

Talkland International Limited 

Talkland International Limited 

Thus Group Holdings Limited 

Thus Group Holdings Limited 

Thus Group Limited 

Thus Group Limited 

Voda Limited 

Voda Limited 

Vodafone 2. 

Vodafone 2. 

Vodafone 4 UK 

Vodafone 4 UK 

Vodafone 5 Limited 

Vodafone 5 Limited 

Vodafone 5 UK 

Vodafone 5 UK 

Vodafone 6 UK 

Vodafone 6 UK 

Vodafone Americas 4 

Vodafone Americas 4 

Vodafone Benelux Limited 

Vodafone Benelux Limited 

Vodafone Cellular Limited 

Vodafone Cellular Limited 

   Vodafone Financial Operations 

   Vodafone Financial Operations 

3249884   Vodafone Global Content Services Limited 

3249884   Vodafone Global Content Services Limited 

NI035793   Vodafone Holdings Luxembourg Limited 

NI035793   Vodafone Holdings Luxembourg Limited 

2630471   Vodafone Intermediate Enterprises Limited 

2630471   Vodafone Intermediate Enterprises Limited 

3037442   Vodafone International Holdings Limited 

3037442   Vodafone International Holdings Limited 

2585763   Vodafone International Operations Limited 

2585763   Vodafone International Operations Limited 

ZC000055   Vodafone Investment UK 

ZC000055   Vodafone Investment UK 

3511122   Vodafone Investments Limited 

3511122   Vodafone Investments Limited 

3252903   Vodafone IP Licensing Limited 

3252903   Vodafone IP Licensing Limited 

2354106   Vodafone Marketing UK 

2354106   Vodafone Marketing UK 

SC192666   Vodafone Mobile Enterprises Limited 

SC192666   Vodafone Mobile Enterprises Limited 

SC226738   Vodafone Mobile Network Limited 

SC226738   Vodafone Mobile Network Limited 

1847509   Vodafone Nominees Limited 

1847509   Vodafone Nominees Limited 

4083193   Vodafone Oceania Limited 

4083193   Vodafone Oceania Limited 

6357658   Vodafone Overseas Finance Limited 

6357658   Vodafone Overseas Finance Limited 

6688527   Vodafone Overseas Holdings Limited 

6688527   Vodafone Overseas Holdings Limited 

2960479   Vodafone Panafon UK 

2960479   Vodafone Panafon UK 

8809444   Vodafone Property Investments Limited 

8809444   Vodafone Property Investments Limited 

6389457   Vodafone UK Limited 

6389457   Vodafone UK Limited 

4200960   Vodafone Worldwide Holdings Limited 

4200960   Vodafone Worldwide Holdings Limited 

896318   Vodafone Yen Finance Limited 

896318   Vodafone Yen Finance Limited 

Vodafone Consolidated Holdings Limited 

Vodafone Consolidated Holdings Limited 

Vodafone Corporate Secretaries Limited 

Vodafone Corporate Secretaries Limited 

5754561   Vodaphone Limited 

5754561   Vodaphone Limited 

2357692   Vodata Limited 

2357692   Vodata Limited 

Vodafone Enterprise Corporate Secretaries Limited 

Vodafone Enterprise Corporate Secretaries Limited 

2303594   Your Communications Group Limited 

2303594   Your Communications Group Limited 

Vodafone Enterprise Equipment Limited 

Vodafone Enterprise Equipment Limited 

1648524  

1648524  

3137479 

3137479 

3954207 

3954207 

4055111 

4055111 

5798451 

5798451 

3961908 

3961908 

3973442 

3973442 

5754479 

5754479 

2139168 

2139168 

3922620 

3922620 

4016558 

4016558 

4064873 

4064873 

4200970 

4200970 

3869137 

3869137 

2797426 

2797426 

2797438 

2797438 

5798385 

5798385 

1530514 

1530514 

6846238 

6846238 

6858585 

6858585 

3942221 

3942221 

3961390 

3961390 

3961482 

3961482 

1172051 

1172051 

3973427 

3973427 

4171115 

4171115 

2809758 

2809758 

6326918 

6326918 

3903420 

3903420 

2227940 

2227940 

3294074 

3294074 

4373166 

4373166 

2373469 

2373469 

2502373 

2502373 

4171876 

4171876 

Annual Report 2022

215 Vodafone Group Plc   
215 
215 

Vodafone Group Plc  
Vodafone Group Plc  
Annual Report 2022  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Overview 
Strategic Report 
Strategic Report 
Governance 
Governance 
Financials 
Financials 
Other information 
Other information 

Company statement of financial position of Vodafone Group Plc 
Company statement of financial position of Vodafone Group Plc 
at 31 March 
at 31 March 

Fixed assets 
Fixed assets 
Shares in Group undertakings 
Shares in Group undertakings 
Current assets 
Current assets 
Debtors: amounts falling due after more than one year 
Debtors: amounts falling due after more than one year 
Debtors: amounts falling due within one year 
Debtors: amounts falling due within one year 
Other investments 
Other investments 
Cash at bank and in hand 
Cash at bank and in hand 

Creditors: amounts falling due within one year 
Creditors: amounts falling due within one year 
Net current assets 
Net current assets 
Total assets less current liabilities 
Total assets less current liabilities 
Creditors: amounts falling due after more than one year 
Creditors: amounts falling due after more than one year 

Capital and reserves 
Capital and reserves 
Called up share capital 
Called up share capital 
Share premium account 
Share premium account 
Capital redemption reserve 
Capital redemption reserve 
Other reserves 
Other reserves 
Own shares held 
Own shares held 
Profit and loss account1 
Profit and loss account1 
Total equity shareholders’ funds 
Total equity shareholders’ funds 
Note: 
Note: 
1  The profit for the financial year dealt with in the financial statements of the Company is €5,995 million (2021: €3,863 million).    
1  The profit for the financial year dealt with in the financial statements of the Company is €5,995 million (2021: €3,863 million).    

  Note 
  Note 

2022  
2022  
€m  
€m  

2021  
2021  
€m  
€m  

2 
2 

3 
3 

3 
3 

4 
4 

5 
5 

5 
5 

6 
6 

83,406 
83,406 

83,385 
83,385 

4,288 
4,288 
172,684 
172,684 
698 
698 
362 
362 
178,032 
178,032 
(168,913) 
(168,913) 
9,119 
9,119 
92,525 
92,525 
(45,818) 
(45,818) 
46,707 
46,707 

4,797 
4,797 
20,384 
20,384 
111 
111 
1,088 
1,088 
(7,413) 
(7,413) 
27,740 
27,740 
46,707 
46,707 

3,128 
3,128 
164,149 
164,149 
3,107 
3,107 
586 
586 
170,970 
170,970 
(162,761) 
(162,761) 
8,209 
8,209 
91,594 
91,594 
(47,122) 
(47,122) 
44,472 
44,472 

4,797 
4,797 
20,383 
20,383 
111 
111 
2,970 
2,970 
(6,307) 
(6,307) 
22,518 
22,518 
44,472 
44,472 

The Company financial statements on pages 215 to 222 were approved by the Board of Directors and authorised for issue on 17 May 2022 and 
The Company financial statements on pages 215 to 222 were approved by the Board of Directors and authorised for issue on 17 May 2022 and 
were signed on its behalf by: 
were signed on its behalf by: 

Nick Read  
Nick Read  
Chief Executive  
Chief Executive  

Margherita Della Valle 
Margherita Della Valle 
Chief Financial Officer 
Chief Financial Officer 

The accompanying notes are an integral part of these financial statements.
The accompanying notes are an integral part of these financial statements.

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
  
 
 
 
 
216 Vodafone Group Plc   

Annual Report 2022

216 

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

Company statement of changes in equity of Vodafone Group Plc 
For the years ended 31 March 

Capital 
redemption 

Reserve for 
own shares2 
€m 

1 April 2020 
Issue or re-issue of shares4 
Profit for the financial year 
Dividends 
Capital contribution given relating to share-based payments5 
Contribution received relating to share-based payments 
Repurchase of treasury shares6 
Other movements7 
31 March 2021 
Issue or re-issue of shares4 
Profit for the financial year 
Dividends 
Capital contribution given relating to share-based payments5 
Contribution received relating to share-based payments 
Repurchase of treasury shares6 
Other movements7 
31 March 2022 
Notes:  
1     These reserves are not distributable.  
2     Own shares relate to treasury shares which are purchased out of distributable profits and therefore reduce reserves available for distribution.  
3     The Company has determined what amounts within this reserve are distributable and non-distributable in accordance with the guidance provided by ICAEW TECH 02/17BL and the requirements of UK 

reserve1  Other reserves1 
€m 
4,865 
(1,944) 
– 
– 
136 
(87) 
– 
– 
2,970 
(1,903) 
– 
– 
119 
(98) 
– 
– 
1,088 

Profit and loss 
account3 
€m 
(7,937)  24,844 
2,033 
– 
3,863 
– 
(2,412) 
– 
– 
– 
– 
– 
(403) 
– 
(3,777) 
– 
(6,307)  22,518 
2,000 
– 
5,995 
– 
(2,483) 
– 
– 
– 
– 
– 
(3,106) 
– 
1,710 
– 
(7,413)  27,740 

Called up share 
capital 
€m 
4,797 
– 
– 
– 
– 
– 
– 
– 
4,797 
– 
– 
– 
– 
– 
– 
– 
4,797 

Share premium 
account1 
€m 
20,382 
1 
– 
– 
– 
– 
– 
– 
20,383 
1 
– 
– 
– 
– 
– 
– 
20,384 

€m 
111 
– 
– 
– 
– 
– 
– 
– 
111 
– 
– 
– 
– 
– 
– 
– 
111 

law. In accordance with UK Companies Act 2006 s831(2), a public company may make a distribution only if, after giving effect to such distribution, the amount of its net assets is not less than the 
aggregate of its’ called up share capital and non-distributable reserves. 

4     Movements include the re-issue of 1,427 million shares (€1,944 million) in March 2021 to satisfy the first tranche and includes the re-issue of 1,519 million shares (€1,903 million) in March 2022 to satisfy 

the second tranche of the Mandatory Convertible Bond issued in March 2019. 
Includes €nil tax credit (2021: €1 million). 

5 
6     Represents the irrevocable and non-discretionary share buyback programmes announced on 19 May 2021, 23 July 2021, 17 November 2021 and 9 March 2022 (2021: Announced on 19 March 2021).  
7     Includes the impact of the Company’s cash flow hedges with €3,632 million net gain deferred to other comprehensive income during the year (2021: €5,892 million net loss), €1,419 million net gain 
(2021: €1,226 million net loss) recycled to the income statement, and a tax charge of €501 million (2021: credit of €886 million). These hedges primarily relate to foreign exchange exposure on fixed 
borrowings, with any foreign exchange on nominal balances directly impacting income statement in each period but interest cash flows unwinding to the income statement over the life of the hedges (up 
to 2059). See note 22 ‘Capital and financial risk management’ to the consolidated financial statements for further details. 

Total equity 
shareholders’ 
funds  
€m 
47,062 
90 
3,863 
(2,412) 
136 
(87) 
(403) 
(3,777) 
44,472 
98 
5,995 
(2,483) 
119 
(98) 
(3,106) 
1,710 
46,707 

  
  
  
 
 
 
Strategic report

Governance

Financials

Other information

Company statement of changes in equity of Vodafone Group Plc 

Company statement of changes in equity of Vodafone Group Plc 

For the years ended 31 March 

For the years ended 31 March 

216 Vodafone Group Plc   

Annual Report 2022

216 

216 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

1 April 2020 

1 April 2020 

Issue or re-issue of shares4 

Issue or re-issue of shares4 

Profit for the financial year 

Profit for the financial year 

Dividends 

Dividends 

Repurchase of treasury shares6 

Repurchase of treasury shares6 

Other movements7 

Other movements7 

31 March 2021 

31 March 2021 

Issue or re-issue of shares4 

Issue or re-issue of shares4 

Profit for the financial year 

Profit for the financial year 

Dividends 

Dividends 

Repurchase of treasury shares6 

Repurchase of treasury shares6 

Other movements7 

Other movements7 

31 March 2022 

31 March 2022 

Notes:  

Notes:  

1     These reserves are not distributable.  

1     These reserves are not distributable.  

Capital contribution given relating to share-based payments5 

Capital contribution given relating to share-based payments5 

Contribution received relating to share-based payments 

Contribution received relating to share-based payments 

Capital contribution given relating to share-based payments5 

Capital contribution given relating to share-based payments5 

Contribution received relating to share-based payments 

Contribution received relating to share-based payments 

Called up share 

Called up share 

Share premium 

Share premium 

redemption 

redemption 

reserve1  Other reserves1 

reserve1  Other reserves1 

capital 

capital 

€m 

€m 

account1 

account1 

€m 

€m 

4,797 

4,797 

20,382 

20,382 

Capital 

Capital 

€m 

€m 

111 

111 

Reserve for 

Reserve for 

own shares2 

own shares2 

€m 

€m 

Profit and loss 

Profit and loss 

account3 

account3 

€m 

€m 

(7,937)  24,844 

(7,937)  24,844 

47,062 

47,062 

Total equity 

Total equity 

shareholders’ 

shareholders’ 

funds  

funds  

€m 

€m 

90 

90 

€m 

€m 

4,865 

4,865 

(1,944) 

(1,944) 

2,033 

2,033 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

1 

1 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

1 

1 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

3,863 

3,863 

3,863 

3,863 

(2,412) 

(2,412) 

(2,412) 

(2,412) 

(403) 

(403) 

(3,777) 

(3,777) 

(3,777) 

(3,777) 

5,995 

5,995 

5,995 

5,995 

(2,483) 

(2,483) 

(2,483) 

(2,483) 

136 

136 

(87) 

(87) 

(403) 

(403) 

98 

98 

119 

119 

(98) 

(98) 

(3,106) 

(3,106) 

1,710 

1,710 

(3,106) 

(3,106) 

1,710 

1,710 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

136 

136 

(87) 

(87) 

119 

119 

(98) 

(98) 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

4,797 

4,797 

20,383 

20,383 

111 

111 

(6,307)  22,518 

(6,307)  22,518 

44,472 

44,472 

2,970 

2,970 

(1,903) 

(1,903) 

2,000 

2,000 

4,797 

4,797 

20,384 

20,384 

111 

111 

1,088 

1,088 

(7,413)  27,740 

(7,413)  27,740 

46,707 

46,707 

2     Own shares relate to treasury shares which are purchased out of distributable profits and therefore reduce reserves available for distribution.  

2     Own shares relate to treasury shares which are purchased out of distributable profits and therefore reduce reserves available for distribution.  

3     The Company has determined what amounts within this reserve are distributable and non-distributable in accordance with the guidance provided by ICAEW TECH 02/17BL and the requirements of UK 

3     The Company has determined what amounts within this reserve are distributable and non-distributable in accordance with the guidance provided by ICAEW TECH 02/17BL and the requirements of UK 

law. In accordance with UK Companies Act 2006 s831(2), a public company may make a distribution only if, after giving effect to such distribution, the amount of its net assets is not less than the 

law. In accordance with UK Companies Act 2006 s831(2), a public company may make a distribution only if, after giving effect to such distribution, the amount of its net assets is not less than the 

4     Movements include the re-issue of 1,427 million shares (€1,944 million) in March 2021 to satisfy the first tranche and includes the re-issue of 1,519 million shares (€1,903 million) in March 2022 to satisfy 

4     Movements include the re-issue of 1,427 million shares (€1,944 million) in March 2021 to satisfy the first tranche and includes the re-issue of 1,519 million shares (€1,903 million) in March 2022 to satisfy 

aggregate of its’ called up share capital and non-distributable reserves. 

aggregate of its’ called up share capital and non-distributable reserves. 

the second tranche of the Mandatory Convertible Bond issued in March 2019. 

the second tranche of the Mandatory Convertible Bond issued in March 2019. 

5 

5 

Includes €nil tax credit (2021: €1 million). 

Includes €nil tax credit (2021: €1 million). 

6     Represents the irrevocable and non-discretionary share buyback programmes announced on 19 May 2021, 23 July 2021, 17 November 2021 and 9 March 2022 (2021: Announced on 19 March 2021).  

6     Represents the irrevocable and non-discretionary share buyback programmes announced on 19 May 2021, 23 July 2021, 17 November 2021 and 9 March 2022 (2021: Announced on 19 March 2021).  

7     Includes the impact of the Company’s cash flow hedges with €3,632 million net gain deferred to other comprehensive income during the year (2021: €5,892 million net loss), €1,419 million net gain 

7     Includes the impact of the Company’s cash flow hedges with €3,632 million net gain deferred to other comprehensive income during the year (2021: €5,892 million net loss), €1,419 million net gain 

(2021: €1,226 million net loss) recycled to the income statement, and a tax charge of €501 million (2021: credit of €886 million). These hedges primarily relate to foreign exchange exposure on fixed 

(2021: €1,226 million net loss) recycled to the income statement, and a tax charge of €501 million (2021: credit of €886 million). These hedges primarily relate to foreign exchange exposure on fixed 

borrowings, with any foreign exchange on nominal balances directly impacting income statement in each period but interest cash flows unwinding to the income statement over the life of the hedges (up 

borrowings, with any foreign exchange on nominal balances directly impacting income statement in each period but interest cash flows unwinding to the income statement over the life of the hedges (up 

to 2059). See note 22 ‘Capital and financial risk management’ to the consolidated financial statements for further details. 

to 2059). See note 22 ‘Capital and financial risk management’ to the consolidated financial statements for further details. 

Annual Report 2022

217 Vodafone Group Plc   
217 
Notes to the Company financial statements

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss 

1. Basis of preparation 

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

The separate financial statements of the Company are drawn up in accordance with the Companies Act 2006 and Financial Reporting 
Standard 101 ‘Reduced disclosure framework’, (‘FRS 101’). The Company will continue to prepare its financial statements in accordance with 
FRS 101 on an ongoing basis until such time as it notifies shareholders of any change to its chosen accounting framework.  

The Company financial statements have been prepared using the historical cost convention, as modified by the revaluation of certain financial assets 
and financial liabilities and in accordance with the UK Companies Act 2006. The financial statements have been prepared on a going concern basis.  

The following exemptions available under FRS 101 have been applied: 

−  Paragraphs 45(b) and 46 to 52 of IFRS 2, ‘Shared-based payment’ (details of the number and weighted-average exercise prices of share 

options, and how the fair value of goods or services received was determined); 

−  IFRS 7 ‘Financial Instruments: Disclosures’; 
−  Paragraph 91 to 99 of IFRS 13, ‘Fair value measurement’ (disclosure of valuation techniques and inputs used for fair value measurement of 

assets and liabilities); 

−  Paragraph 38 of IAS 1 ‘Presentation of financial statements’ comparative information requirements in respect of paragraph 79(a)(iv) of IAS 1; 
−  The following paragraphs of IAS 1 ‘Presentation of financial statements’: 

−  10(d) (statement of cash flows); 
−  16 (statement of compliance with all IFRS); 
−  38A (requirement for minimum of two primary statements, including cash flow statements); 
−  38B-D (additional comparative information); 
−  40A-D (requirements for a third statement of financial position); 
−  111 (cash flow statement information); and 
−  134-136 (capital management disclosures). 

−  IAS 7 ‘Statement of cash flows’; 
−  Paragraph 30 and 31 of IAS 8 ‘Accounting policies, changes in accounting estimates and errors’ (requirement for the disclosure of 

information when an entity has not applied a new IFRS that has been issued but is not yet effective);  

−  The requirements in IAS 24 ‘Related party disclosures’ to disclose related party transactions entered into between two or more members of a group;  
−  The requirements in IAS 36 ‘Impairment of asset’ to disclose valuation technique and assumptions used in determining recoverable amount. 
As permitted by section 408(3) of the Companies Act 2006, the income statement of the Company is not presented in this Annual Report. 
These separate financial statements are not intended to give a true and fair view of the profit or loss or cash flows of the Company. The 
Company has not published its individual cash flow statement as its liquidity, solvency and financial adaptability are dependent on the Group 
rather than its own cash flows.  

Critical accounting judgements and key sources of estimation uncertainty 
The preparation of Company financial statements in conformity with FRS 101 requires management to make estimates and assumptions that 
affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the Company financial 
statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. 
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in 
which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects both 
current and future periods. Management regularly reviews the accounting judgements that significantly impact the amounts recognised in the 
financial statements and the estimates that are considered to be ‘critical estimates’ due to their potential to give rise to material adjustments in 
the Company’s financial statements in the year ending 31 March 2022.  

A source of estimation uncertainty for the Company relates to the review for impairment of investment carrying values and the estimates used 
when determining the recoverable value of the investment. However, there is not considered to be a significant risk of material adjustment from 
revisions to these assumptions within the next financial year (see note 2 ‘Fixed assets’).  

Significant accounting policies applied in the current reporting period that relate to the financial statements as a whole  
Foreign currencies  
Transactions in foreign currencies are initially recorded at the functional rate of currency prevailing on the date of the transaction. Monetary 
assets and liabilities denominated in foreign currencies are retranslated into the Company’s functional currency at the rates prevailing on the 
reporting period date. Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at the rates 
prevailing on the initial transaction dates. Non-monetary items measured in terms of historical cost in a foreign currency are not retranslated. 
Exchange differences arising on the settlement of monetary items, and on the retranslation of monetary items, are included in the income 
statement for the period. Exchange differences arising on the retranslation of non-monetary items carried at fair value are included in the 
income statement for the period. 

Borrowing costs 
All borrowing costs are recognised in the income statement in the period in which they are incurred.

  
  
  
 
 
 
  
 
  
  
  
  
 
 
 
Annual Report 2022

218 Vodafone Group Plc   
218 
Notes to the Company financial statements (continued)

Strategic report

Vodafone Group Plc    
Annual Report 2022 
2020  

Governance

Financials

Other information

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

Taxation 
Current tax, including UK corporation tax and foreign tax, is provided at amounts expected to be paid (or recovered) using the tax rates and laws 
that have been enacted or substantively enacted by the reporting period date. 

Deferred tax is provided in full on temporary differences that exist at the reporting period date and that result in an obligation to pay more tax, or 
a right to pay less tax in the future. The deferred tax is measured at the rate expected to apply in the periods in which the temporary differences 
are expected to reverse, based on the tax rates and laws that are enacted or substantively enacted at the reporting period date. Temporary 
differences arise from the inclusion of items of income and expenditure in taxation computations in periods different from those in which they 
are included in the Company financial statements. Deferred tax assets are recognised to the extent that it is regarded as more likely than not 
that they will be recovered. Deferred tax assets and liabilities are not discounted. 

Financial instruments 
Financial assets and financial liabilities, in respect of financial instruments, are recognised on the Company statement of financial position when 
the Company becomes a party to the contractual provisions of the instrument. 

Financial liabilities and equity instruments 
Financial liabilities and equity instruments issued by the Company are classified according to the substance of the contractual arrangements 
entered into and the definitions of a financial liability and an equity instrument. An equity instrument is any contract that evidences a residual 
interest in the assets of the Company after deducting all of its liabilities and includes no obligation to deliver cash or other financial assets. The 
accounting policies adopted for specific financial liabilities and equity instruments are set out below. 

Derivative financial instruments and hedge accounting 
The Company’s activities expose it to the financial risks of changes in foreign exchange rates and interest rates which it manages using derivative 
financial instruments. 

The use of derivative financial instruments is governed by the Group’s policies approved by the Board of Directors, which provide written 
principles on the use of derivative financial instruments consistent with the Group’s risk management strategy. Changes in values of all 
derivative financial instruments are included within the income statement unless designated in an effective cash flow hedge relationship when 
changes in value are deferred to other comprehensive income or equity respectively. The Company does not use derivative financial 
instruments for speculative purposes. 

Derivative financial instruments are initially measured at fair value on the contract date and are subsequently remeasured to fair value at each 
reporting date. The Company designates certain derivatives as hedges of the change of fair value of recognised assets and liabilities (‘fair value 
hedges’) or hedges of highly probable forecast transactions or hedges of foreign currency or interest rate risks of firm commitments (‘cash flow 
hedges’). Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, exercised or no longer qualifies for 
hedge accounting. 

Fair value hedges 
The Company’s policy is to use derivative financial instruments (primarily interest rate swaps) to convert a proportion of its fixed rate debt to 
floating rates in order to hedge the interest rate risk arising, principally, from capital market borrowings. The Company designates these as fair 
value hedges of interest rate risk with changes in fair value of the hedging instrument recognised in the income statement for the period 
together with the changes in the fair value of the hedged item due to the hedged risk, to the extent the hedge is effective. Gains and losses 
relating to any ineffective portion are recognised immediately in the income statement. 

Cash flow hedges 
Cash flow hedging is used by the Company to hedge certain exposures to variability in future cash flows. The portion of gains or losses relating 
to changes in the fair value of derivatives that are designated and qualify as effective cash flow hedges is recognised in other comprehensive 
income; gains or losses relating to any ineffective portion are recognised immediately in the income statement. However, when the hedged 
transaction results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other 
comprehensive income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-
financial asset or non-financial liability. When the hedged item is recognised in the income statement, amounts previously recognised in other 
comprehensive income and accumulated in equity for the hedging instrument are reclassified to the income statement. When hedge 
accounting is discontinued, any gain or loss recognised in other comprehensive income at that time remains in equity and is recognised in the 
income statement when the hedged transaction is ultimately recognised in the income statement. If a forecast transaction is no longer 
expected to occur, the gain or loss accumulated in equity is recognised immediately in the income statement. 

New accounting pronouncements 
To the extent applicable the Company will adopt new accounting policies as set out in note 1 ‘Basis of preparation’ in the consolidated financial statements.

  
 
Strategic report

Governance

Financials

Other information

218 Vodafone Group Plc   

Annual Report 2022

218 

218 

Vodafone Group Plc    

Vodafone Group Plc    

2020  

2020  

Notes to the Company financial statements (continued)

Annual Report 2022 

Annual Report 2022 

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1. Basis of preparation (continued)  

1. Basis of preparation (continued)  

Taxation 

Taxation 

Current tax, including UK corporation tax and foreign tax, is provided at amounts expected to be paid (or recovered) using the tax rates and laws 

Current tax, including UK corporation tax and foreign tax, is provided at amounts expected to be paid (or recovered) using the tax rates and laws 

that have been enacted or substantively enacted by the reporting period date. 

that have been enacted or substantively enacted by the reporting period date. 

Deferred tax is provided in full on temporary differences that exist at the reporting period date and that result in an obligation to pay more tax, or 

Deferred tax is provided in full on temporary differences that exist at the reporting period date and that result in an obligation to pay more tax, or 

a right to pay less tax in the future. The deferred tax is measured at the rate expected to apply in the periods in which the temporary differences 

a right to pay less tax in the future. The deferred tax is measured at the rate expected to apply in the periods in which the temporary differences 

are expected to reverse, based on the tax rates and laws that are enacted or substantively enacted at the reporting period date. Temporary 

are expected to reverse, based on the tax rates and laws that are enacted or substantively enacted at the reporting period date. Temporary 

differences arise from the inclusion of items of income and expenditure in taxation computations in periods different from those in which they 

differences arise from the inclusion of items of income and expenditure in taxation computations in periods different from those in which they 

are included in the Company financial statements. Deferred tax assets are recognised to the extent that it is regarded as more likely than not 

are included in the Company financial statements. Deferred tax assets are recognised to the extent that it is regarded as more likely than not 

that they will be recovered. Deferred tax assets and liabilities are not discounted. 

that they will be recovered. Deferred tax assets and liabilities are not discounted. 

Financial instruments 

Financial instruments 

Financial assets and financial liabilities, in respect of financial instruments, are recognised on the Company statement of financial position when 

Financial assets and financial liabilities, in respect of financial instruments, are recognised on the Company statement of financial position when 

the Company becomes a party to the contractual provisions of the instrument. 

the Company becomes a party to the contractual provisions of the instrument. 

Financial liabilities and equity instruments 

Financial liabilities and equity instruments 

Financial liabilities and equity instruments issued by the Company are classified according to the substance of the contractual arrangements 

Financial liabilities and equity instruments issued by the Company are classified according to the substance of the contractual arrangements 

entered into and the definitions of a financial liability and an equity instrument. An equity instrument is any contract that evidences a residual 

entered into and the definitions of a financial liability and an equity instrument. An equity instrument is any contract that evidences a residual 

interest in the assets of the Company after deducting all of its liabilities and includes no obligation to deliver cash or other financial assets. The 

interest in the assets of the Company after deducting all of its liabilities and includes no obligation to deliver cash or other financial assets. The 

accounting policies adopted for specific financial liabilities and equity instruments are set out below. 

accounting policies adopted for specific financial liabilities and equity instruments are set out below. 

Derivative financial instruments and hedge accounting 

Derivative financial instruments and hedge accounting 

The Company’s activities expose it to the financial risks of changes in foreign exchange rates and interest rates which it manages using derivative 

The Company’s activities expose it to the financial risks of changes in foreign exchange rates and interest rates which it manages using derivative 

financial instruments. 

financial instruments. 

The use of derivative financial instruments is governed by the Group’s policies approved by the Board of Directors, which provide written 

The use of derivative financial instruments is governed by the Group’s policies approved by the Board of Directors, which provide written 

principles on the use of derivative financial instruments consistent with the Group’s risk management strategy. Changes in values of all 

principles on the use of derivative financial instruments consistent with the Group’s risk management strategy. Changes in values of all 

derivative financial instruments are included within the income statement unless designated in an effective cash flow hedge relationship when 

derivative financial instruments are included within the income statement unless designated in an effective cash flow hedge relationship when 

changes in value are deferred to other comprehensive income or equity respectively. The Company does not use derivative financial 

changes in value are deferred to other comprehensive income or equity respectively. The Company does not use derivative financial 

instruments for speculative purposes. 

instruments for speculative purposes. 

Derivative financial instruments are initially measured at fair value on the contract date and are subsequently remeasured to fair value at each 

Derivative financial instruments are initially measured at fair value on the contract date and are subsequently remeasured to fair value at each 

reporting date. The Company designates certain derivatives as hedges of the change of fair value of recognised assets and liabilities (‘fair value 

reporting date. The Company designates certain derivatives as hedges of the change of fair value of recognised assets and liabilities (‘fair value 

hedges’) or hedges of highly probable forecast transactions or hedges of foreign currency or interest rate risks of firm commitments (‘cash flow 

hedges’) or hedges of highly probable forecast transactions or hedges of foreign currency or interest rate risks of firm commitments (‘cash flow 

hedges’). Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, exercised or no longer qualifies for 

hedges’). Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated, exercised or no longer qualifies for 

hedge accounting. 

hedge accounting. 

Fair value hedges 

Fair value hedges 

Cash flow hedges 

Cash flow hedges 

The Company’s policy is to use derivative financial instruments (primarily interest rate swaps) to convert a proportion of its fixed rate debt to 

The Company’s policy is to use derivative financial instruments (primarily interest rate swaps) to convert a proportion of its fixed rate debt to 

floating rates in order to hedge the interest rate risk arising, principally, from capital market borrowings. The Company designates these as fair 

floating rates in order to hedge the interest rate risk arising, principally, from capital market borrowings. The Company designates these as fair 

value hedges of interest rate risk with changes in fair value of the hedging instrument recognised in the income statement for the period 

value hedges of interest rate risk with changes in fair value of the hedging instrument recognised in the income statement for the period 

together with the changes in the fair value of the hedged item due to the hedged risk, to the extent the hedge is effective. Gains and losses 

together with the changes in the fair value of the hedged item due to the hedged risk, to the extent the hedge is effective. Gains and losses 

relating to any ineffective portion are recognised immediately in the income statement. 

relating to any ineffective portion are recognised immediately in the income statement. 

Cash flow hedging is used by the Company to hedge certain exposures to variability in future cash flows. The portion of gains or losses relating 

Cash flow hedging is used by the Company to hedge certain exposures to variability in future cash flows. The portion of gains or losses relating 

to changes in the fair value of derivatives that are designated and qualify as effective cash flow hedges is recognised in other comprehensive 

to changes in the fair value of derivatives that are designated and qualify as effective cash flow hedges is recognised in other comprehensive 

income; gains or losses relating to any ineffective portion are recognised immediately in the income statement. However, when the hedged 

income; gains or losses relating to any ineffective portion are recognised immediately in the income statement. However, when the hedged 

transaction results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other 

transaction results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously recognised in other 

comprehensive income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-

comprehensive income and accumulated in equity are transferred from equity and included in the initial measurement of the cost of the non-

financial asset or non-financial liability. When the hedged item is recognised in the income statement, amounts previously recognised in other 

financial asset or non-financial liability. When the hedged item is recognised in the income statement, amounts previously recognised in other 

comprehensive income and accumulated in equity for the hedging instrument are reclassified to the income statement. When hedge 

comprehensive income and accumulated in equity for the hedging instrument are reclassified to the income statement. When hedge 

accounting is discontinued, any gain or loss recognised in other comprehensive income at that time remains in equity and is recognised in the 

accounting is discontinued, any gain or loss recognised in other comprehensive income at that time remains in equity and is recognised in the 

income statement when the hedged transaction is ultimately recognised in the income statement. If a forecast transaction is no longer 

income statement when the hedged transaction is ultimately recognised in the income statement. If a forecast transaction is no longer 

expected to occur, the gain or loss accumulated in equity is recognised immediately in the income statement. 

expected to occur, the gain or loss accumulated in equity is recognised immediately in the income statement. 

New accounting pronouncements 

New accounting pronouncements 

To the extent applicable the Company will adopt new accounting policies as set out in note 1 ‘Basis of preparation’ in the consolidated financial statements.

To the extent applicable the Company will adopt new accounting policies as set out in note 1 ‘Basis of preparation’ in the consolidated financial statements.

Annual Report 2022

219 Vodafone Group Plc   
219 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

2. Fixed assets 

Accounting policies 
Shares in Group undertakings are stated at cost less any provision for impairment and capital related to share-based payments. Contributions in 
respect of share-based payments are recognised in line with the policy set out in note 7 ‘Share-based payments’. 

The Company assesses investments for impairment whenever events or changes in circumstances indicate that the carrying value of an 
investment may not be recoverable. If any such indication of impairment exists, the Company makes an estimate of the recoverable amount. If 
the recoverable amount of the cash-generating unit is less than the value of the investment, the investment is considered to be impaired and is 
written down to its recoverable amount. An impairment loss is recognised immediately in the income statement. 

Where there has been a change in the estimates used to determine recoverable amount and an impairment loss subsequently reverses, the 
carrying amount of the cash-generating unit is increased to the revised estimate of its recoverable amount, not to exceed the carrying amount 
that would have been determined had no impairment loss been recognised for the cash-generating unit in prior years and an impairment loss 
reversal is recognised immediately in the income statement. 

The Company applies the same methodology and assumptions used by the Group for goodwill impairment testing purposes, as set out in note 
4 ‘Impairment losses’ to the consolidated financial statements. For the purposes of the Company’s own impairment assessment, the Group’s 
operations are considered to be a single cash generating unit (‘CGU’) held within the Company’s principal subsidiary, Vodafone European 
Investments. The pooling of the Company’s interests within a single CGU significantly reduces the risk that movements in individual 
assumptions used during the goodwill impairment testing will impact the result of the investment impairment assessment. Whilst the 
underlying assumptions used are a source of estimation uncertainty, they do not give rise to a significant risk of adjustment within the next 
financial year. 

Shares in Group undertakings 

Cost 
1 April 
Capital contributions arising from share-based payments  
Contributions received in relation to share-based payments 
31 March 

Amounts provided for 
1 April 
Impairment losses 
31 March 

Net book value 
31 March 

2022 
€m 

2021 
€m 

84,313 
119 
(98) 
84,334 

84,264 
136 
(87) 
84,313 

928 
– 
928 

798 
130 
928 

83,406 

83,385 

At 31 March 2022 the Company had the following principal subsidiary: 

Name  
Vodafone European Investments 

Principal activity 
Holding Company 

Country of incorporation 
England 

Percentage shareholding 
100 

Details of direct and indirect related undertakings are set out in note 31 ‘Related undertakings’ to the consolidated financial statements. 

  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Annual Report 2022

220 Vodafone Group Plc   
220 
Notes to the Company financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

3. Debtors 

Accounting policies 
Amounts owed by subsidiaries are classified and recorded at amortised cost and reduced by allowances for expected credit losses. Estimated 
future credit losses are first recorded on initial recognition of a receivable and are based on estimated probability of default. Individual balances 
are written off when management deems them not to be collectible. Derivative financial instruments are measured at fair value through profit 
and loss.  

Amounts falling due within one year 
Amounts owed by subsidiaries1 
Taxation recoverable 
Other debtors 
Derivative financial instruments 

Amounts falling due after more than one year 
Deferred tax 
Derivative financial instruments 

2022  
€m  

2021  
€m  

172,039 
219 
10 
416 
172,684 

– 
4,288 
4,288 

163,667 
194 
14 
274 
164,149 

164 
2,964 
3,128 

Notes:  
1    Amounts owned by subsidiaries are unsecured, have no fixed date of repayment and are repayable on demand with sufficient liquidity in the group to flow funds if required. Therefore expected credit 

losses are considered to be immaterial. 

2    Primarily relates to amounts owed by group companies due to group relief. 

4. Other Investments 

Accounting policies 
Investments are classified and measured at amortised cost using the effective interest rate method, less any impairment. 

Collateral 

5. Creditors 

2022 
€m  
698 

2021 
€m  
3,107 

Accounting policies 
Capital market and bank borrowings 
Interest-bearing loans and overdrafts are initially measured at fair value (which is equal to cost at inception) and are subsequently measured at 
amortised cost using the effective interest rate method, except where they are identified as a hedged item in a designated fair value hedge 
relationship. Any difference between the proceeds net of transaction costs and the amount due on settlement or redemption of borrowings is 
recognised over the term of the borrowing. 

Amounts falling due within one year 
Bonds 
Bank loans 
Collateral liabilities 
Other borrowings 
Bank borrowings secured against Indian assets 
Amounts owed to subsidiaries1 
Derivative financial instruments 
Other creditors 
Accruals and deferred income2 

Amounts falling due after more than one year 
Deferred tax 
Bonds 
Bank loans 
Bank borrowings secured against Indian assets 
Derivative financial instruments 

2022  
€m  

2021 
€m  

1,875 
3 
2,914 
6 
1,382 
161,114 
141 
20 
1,458 
168,913 

338 
43,967 
2 
– 
1,511 
45,818 

2,251 
– 
962 
36 
862 
158,017 
109 
92 
432 
162,761 

– 
42,447 
350 
385 
3,940 
47,122 

Notes: 
1    Amounts owed to subsidiaries are unsecured, have no fixed date of repayment and are repayable on demand. 
2    Includes €1,434 million (2021: €339 million)  payable in relation to the irrevocable and non-discretionary share buyback programme announced in March 2022 (2021: announced March 2021).

  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

28,816,835,778 
792,090 
28,817,627,868 

221 Vodafone Group Plc   
221 

Strategic report

Governance

Financials

Other information
Overview 
Strategic Report 
Governance 
Financials 
Other information 

Ordinary shares of 20 20⁄21 US cents each allotted, 
issued and fully paid:1,2,3 
1 April 
Allotted during the year 
31 March 
Notes: 
1  At 31 March 2022 there were 50,000 (2021: 50,000) 7% cumulative fixed rate shares of £1 each in issue. 
2  At 31 March 2022 the Group held 447,576,522 (2021: 592,642,309) treasury shares with a nominal value of €75 million (2021: €99 million). The market value of shares held was €661 million 

Amounts owed by subsidiaries are classified and recorded at amortised cost and reduced by allowances for expected credit losses. Estimated 

Amounts owed by subsidiaries are classified and recorded at amortised cost and reduced by allowances for expected credit losses. Estimated 

future credit losses are first recorded on initial recognition of a receivable and are based on estimated probability of default. Individual balances 

future credit losses are first recorded on initial recognition of a receivable and are based on estimated probability of default. Individual balances 

are written off when management deems them not to be collectible. Derivative financial instruments are measured at fair value through profit 

are written off when management deems them not to be collectible. Derivative financial instruments are measured at fair value through profit 

6. Called up share capital 

Included in amounts falling due after more than one year are bonds of €29,206 million (2021: €30,337) which are due in more than five years 
from 1 April 2022 and are payable otherwise than by instalments. Interest payable on these bonds ranges from 0.5% to 7.875% (2021: 0.0% to 
7.875%). 

Accounting policies 
Equity instruments issued by the Company are recorded at the amount of the proceeds received, net of direct issuance costs. 

2022 
Number  

€m    

2021 
Number  

€m  

Strategic report

Governance

Financials

Other information

220 Vodafone Group Plc   

Annual Report 2022

220 

220 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the Company financial statements (continued)

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

1    Amounts owned by subsidiaries are unsecured, have no fixed date of repayment and are repayable on demand with sufficient liquidity in the group to flow funds if required. Therefore expected credit 

1    Amounts owned by subsidiaries are unsecured, have no fixed date of repayment and are repayable on demand with sufficient liquidity in the group to flow funds if required. Therefore expected credit 

Investments are classified and measured at amortised cost using the effective interest rate method, less any impairment. 

Investments are classified and measured at amortised cost using the effective interest rate method, less any impairment. 

Interest-bearing loans and overdrafts are initially measured at fair value (which is equal to cost at inception) and are subsequently measured at 

Interest-bearing loans and overdrafts are initially measured at fair value (which is equal to cost at inception) and are subsequently measured at 

amortised cost using the effective interest rate method, except where they are identified as a hedged item in a designated fair value hedge 

amortised cost using the effective interest rate method, except where they are identified as a hedged item in a designated fair value hedge 

relationship. Any difference between the proceeds net of transaction costs and the amount due on settlement or redemption of borrowings is 

relationship. Any difference between the proceeds net of transaction costs and the amount due on settlement or redemption of borrowings is 

3. Debtors 

3. Debtors 

Accounting policies 

Accounting policies 

and loss.  

and loss.  

Amounts falling due within one year 

Amounts falling due within one year 

Amounts owed by subsidiaries1 

Amounts owed by subsidiaries1 

Taxation recoverable 

Taxation recoverable 

Other debtors 

Other debtors 

Derivative financial instruments 

Derivative financial instruments 

Amounts falling due after more than one year 

Amounts falling due after more than one year 

Deferred tax 

Deferred tax 

Derivative financial instruments 

Derivative financial instruments 

Notes:  

Notes:  

losses are considered to be immaterial. 

losses are considered to be immaterial. 

2    Primarily relates to amounts owed by group companies due to group relief. 

2    Primarily relates to amounts owed by group companies due to group relief. 

4. Other Investments 

4. Other Investments 

Accounting policies 

Accounting policies 

Collateral 

Collateral 

5. Creditors 

5. Creditors 

Accounting policies 

Accounting policies 

Capital market and bank borrowings 

Capital market and bank borrowings 

recognised over the term of the borrowing. 

recognised over the term of the borrowing. 

Amounts falling due within one year 

Amounts falling due within one year 

Bonds 

Bonds 

Bank loans 

Bank loans 

Collateral liabilities 

Collateral liabilities 

Other borrowings 

Other borrowings 

Bank borrowings secured against Indian assets 

Bank borrowings secured against Indian assets 

Amounts owed to subsidiaries1 

Amounts owed to subsidiaries1 

Derivative financial instruments 

Derivative financial instruments 

Other creditors 

Other creditors 

Accruals and deferred income2 

Accruals and deferred income2 

Amounts falling due after more than one year 

Amounts falling due after more than one year 

Deferred tax 

Deferred tax 

Bonds 

Bonds 

Bank loans 

Bank loans 

Notes: 

Notes: 

Bank borrowings secured against Indian assets 

Bank borrowings secured against Indian assets 

Derivative financial instruments 

Derivative financial instruments 

2022  

2022  

€m  

€m  

2021  

2021  

€m  

€m  

172,039 

172,039 

163,667 

163,667 

172,684 

172,684 

164,149 

164,149 

219 

219 

10 

10 

416 

416 

– 

– 

4,288 

4,288 

4,288 

4,288 

194 

194 

14 

14 

274 

274 

164 

164 

2,964 

2,964 

3,128 

3,128 

2022 

2022 

€m  

€m  

698 

698 

2021 

2021 

€m  

€m  

3,107 

3,107 

2022  

2022  

€m  

€m  

2021 

2021 

€m  

€m  

1,875 

1,875 

2,251 

2,251 

2,914 

2,914 

3 

3 

6 

6 

1,382 

1,382 

161,114 

161,114 

141 

141 

20 

20 

1,458 

1,458 

338 

338 

43,967 

43,967 

2 

2 

– 

– 

1,511 

1,511 

45,818 

45,818 

– 

– 

962 

962 

36 

36 

862 

862 

109 

109 

92 

92 

432 

432 

158,017 

158,017 

– 

– 

42,447 

42,447 

350 

350 

385 

385 

3,940 

3,940 

47,122 

47,122 

(2021: €918 million). During the year, 68,306,442 (2021: 63,830,400) treasury shares were reissued under Group share schemes.   

3  On 5 March 2019 the Group announced the placing of subordinated mandatory convertible bonds totalling £1.72 billion with a 2 year maturity date in 2021 and £1.72 billion with a 3 year 

maturity date in 2022. During the year, 1,518,629,693 treasury shares were issued in settlement of tranche 2 of the maturing subordinated mandatory convertible bond, whilst in the year ended 
31 March 2021, 1,426,793,872 ordinary shares were issued in settlement of tranche 1. For further details see note 21 ‘Borrowings’ in the consolidated financial statements. 

7. Share-based payments 

Accounting policies 
The Group operates a number of equity-settled share-based payment plans for the employees of subsidiaries using the Company’s equity 
instruments. The fair value of the compensation given in respect of these share-based payment plans is recognised as a capital contribution to 
the Company’s subsidiaries over the vesting period. The capital contribution is reduced by any payments received from subsidiaries in respect of 
these share-based payments. 

The Company currently uses a number of equity-settled share plans to grant options and shares to the Directors and employees of its 
subsidiaries. 

At 31 March 2022, the Company had 61 million ordinary share options outstanding (2021: 62 million). 

The Company has made capital contributions to its subsidiaries in relation to share-based payments. At 31 March 2022, the cumulative capital 
contribution net of payments received from subsidiaries was €239 million (2021: €218 million). During the year ended 31 March 2022, the total 
capital contribution arising from share-based payments was €119 million (2021: €136 million), with payments of €98 million (2021: €87 million) 
received from subsidiaries.  

Full details of share-based payments, share option schemes and share plans are disclosed in note 26 ‘Share-based payments’ to the 
consolidated financial statements. 

8. Reserves 

The Board is responsible for the Group’s capital management including the approval of dividends. This includes an assessment of both the level 
of reserves legally available for distribution and consideration as to whether the Company would be solvent and retain sufficient liquidity 
following any proposed distribution. 

As Vodafone Group Plc is a Group holding company with no direct operations, its ability to make shareholder distributions is dependent on its 
ability to receive funds for such purposes from its subsidiaries in a manner which creates profits available for distribution for the Company. The 
major factors that impact the ability of the Company to access profits held in subsidiary companies at an appropriate level to fulfil its needs for 
distributable reserves on an ongoing basis include: 

−  the absolute size of the profit pools either currently available for distribution or capable of realisation into distributable reserves in the 

168,913 

168,913 

162,761 

162,761 

relevant entities; 

−  the location of these entities in the Group’s corporate structure; 

−  profit and cash flow generation in those entities; and 

−  the risk of adverse changes in business valuations giving rise to investment impairment charges, reducing profits available for distribution. 

The Group’s consolidated reserves set out on page 131 do not reflect the profits available for distribution in the Group.

1    Amounts owed to subsidiaries are unsecured, have no fixed date of repayment and are repayable on demand. 

1    Amounts owed to subsidiaries are unsecured, have no fixed date of repayment and are repayable on demand. 

2    Includes €1,434 million (2021: €339 million)  payable in relation to the irrevocable and non-discretionary share buyback programme announced in March 2022 (2021: announced March 2021).

2    Includes €1,434 million (2021: €339 million)  payable in relation to the irrevocable and non-discretionary share buyback programme announced in March 2022 (2021: announced March 2021).

28,815,914,978 
920,800 
28,816,835,778 

4,797 
– 
4,797 

4,797 
– 
4,797 

  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
Annual Report 2022

222 Vodafone Group Plc   
222 
Notes to the Company financial statements (continued)

Vodafone Group Plc    
Annual Report 2022 
2020  

Strategic report

Governance

Financials

Other information

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

9. Equity dividends 

Accounting policies 
Dividends paid and received are included in the Company financial statements in the period in which the related dividends are actually paid or 
received or, in respect of the Company’s final dividend for the year, approved by shareholders. 

Declared during the financial year 

Final dividend for the year ended 31 March 2021: 4.50 eurocents per share  
(2020: 4.50 eurocents per share) 

Interim dividend for the year ended 31 March 2022: 4.50 eurocents per share  
(2021: 4.50 eurocents per share) 

Proposed after the balance sheet date and not recognised as a liability 

Final dividend for the year ended 31 March 2022: 4.50 eurocents per share  
(2021: 4.50 eurocents per share) 

10. Contingent liabilities and legal proceedings 

Other guarantees 

2022  
€m  

2021  
€m  

1,254 

1,205 

1,229 
2,483 

1,207 
2,412 

1,265 

1,260 

2022 
€m 
3,427 

2021 
€m 
3,340 

Other guarantees and contingent liabilities 
Other guarantees principally comprise the Company’s guarantee of the Group’s 50% share of a US$3.5 billion loan facility (2021: US$3.5 billion 
loan facility), which forms part of the Group’s overall joint venture investment in TPG Telecom Limited and the guarantee of €1.8 billion (2021: 
€1.8 billion) of subsidiary spectrum payments. 

The Company will guarantee the debts and liabilities of certain of its UK subsidiaries at the balance sheet date in accordance with section 479C 
of the Companies Act 2006. The Company has assessed the probability of loss under these guarantees as remote. 

As detailed in note 25 ‘Post employment benefits’ to the consolidated financial statements, the Company is the sponsor of the Group’s main 
defined benefit scheme in the UK, being the Vodafone Group UK Pension Scheme (‘Vodafone UK plan’). The results, assets and liabilities 
associated with the Vodafone UK plan are recognised in the financial statements of Vodafone Limited and Vodafone Group Services Limited. 

As detailed in note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements, the Company has covenanted to 
provide security on the Group’s performance bonds and also in favour of the trustee of the Vodafone Group UK Pension Scheme and the 
Trustees of THUS Plc Group Scheme. 

Legal proceedings 
Details regarding certain legal actions which involve the Company are set out in note 29 ‘Contingent liabilities and legal proceedings’ to the 
consolidated financial statements. 

11. Other matters 

The auditor’s remuneration for the current year in respect of audit and audit-related services was €4 million (2021: €3 million) and for non-audit 
services was €nil (2021: €nil). 

The Company had two (2021: two) employees throughout the year, being the executive directors. They are remunerated by the Company for 
their services to the Group as a whole. No remuneration was paid to them specifically in respect of their services to Vodafone Group Plc for 
either year. Full details of the Directors’ remuneration are disclosed in the ‘Annual Report on Remuneration’ on pages 99 to 112 and Note 23 
‘Directors and key management compensation’ on page 191 of the consolidated financial statements.   

Vodafone Group Plc is incorporated and domiciled in England and Wales (registration number 1833679). The registered address of the 
Company is Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, England.

  
 
 
 
 
 
 
 
 
 
 
222 Vodafone Group Plc   

Annual Report 2022

222 

222 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022 

Annual Report 2022 

2020  

2020  

Notes to the Company financial statements (continued)

Strategic report

Governance

Financials

Other information

Annual Report 2022

223 Vodafone Group Plc   
Vodafone Group Plc  
223 
Annual Report 2022  
Non-GAAP measures

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Unaudited information
NNoonn--GGAAAAPP  mmeeaassuurreess 
Unaudited information 

In the discussion of the Group’s reported operating results, non-GAAP measures are presented to provide readers with additional financial 
information that is regularly reviewed by management. This additional information presented is not uniformly defined by all companies 
including those in the Group’s industry. Accordingly, it may not be comparable with similarly titled measures and disclosures by other 
companies. Additionally, certain information presented is derived from amounts calculated in accordance with IFRS but is not itself a measure 
defined under GAAP. Such measures should not be viewed in isolation or as an alternative to the equivalent GAAP measure. 

The non-GAAP measures discussed in this document are listed below.    

Non-GAAP measure 

Defined on page 

Closest equivalent GAAP measure 

Reconciled on page 

Performance metrics 
Adjusted EBITDAaL 
Previously referred to as Adjusted EBITDA in prior years. The metrics 
have the same definition. 
Organic Adjusted EBITDAaL growth 
Organic percentage point change in 
Adjusted EBITDAaL margin 
Organic revenue growth 
Organic service revenue growth 
Organic mobile service revenue growth 
Organic fixed service revenue growth 
Organic Vodafone Business service revenue 
growth 
Organic financial services revenue growth in 
South Africa 
Organic retail service revenue growth in 
Germany 

Other metrics 
Adjusted profit attributable to owners of the 
parent 
Adjusted basic earnings per share 

Cash flow, funding and capital 
allocation metrics 
Free cash flow 
Adjusted free cash flow 
Previously referred to as Free cash flow (pre spectrum, restructuring 
and integration costs) but now excludes Vantage Towers growth 
capital expenditure.  
Gross debt 
Net debt 
Pre-tax ROCE (controlled) 
Post-tax ROCE (controlled and 
associates/joint ventures) 

Financing and Taxation metrics 
Adjusted net financing costs 
Adjusted profit before taxation 
Adjusted income tax expense 
Adjusted effective tax rate 
Adjusted share of results of equity 
accounted associates and joint ventures 
Adjusted share of results of equity 
accounted associates and joint ventures 
used in post-tax ROCE 

Page 224 

Operating profit 

Page 227 

Page 224 
Page 224 

Page 224 
Page 224 
Page 224 
Page 224 
Page 224 

Not applicable 
Not applicable 

Revenue 
Service revenue 
Service revenue 
Service revenue 
Service revenue 

Page 224 

Service revenue 

Page 224 

Service revenue 

Not applicable 
Not applicable 

Pages 225 and 226 
Pages 225 and 226 
Pages 225 and 226 
Pages 225 and 226 
Pages 225 and 226 

Pages 225 and 226 

Pages 225 and 226 

Page 227 

Profit attributable to owners of the parent 

Page 227 

Page 227 

Basic earnings per share 

Page 228 

Page 228 
Page 228 

Page 228 
Page 228 
Page 230 
Page 230 

Page 232 
Page 232 
Page 232 
Page 232 
Page 232 

Page 232 

Inflow from operating activities 
Inflow from operating activities 

Page 229 
Pages 31 and 229 

Page 229 
Borrowings 
Borrowings less cash and cash equivalents  Page 229 
ROCE calculated using GAAP measures 
ROCE calculated using GAAP measures 

Pages 230 and 231 
Pages 230 and 231 

Net financing costs 
Profit before taxation 
Income tax expense 
Income tax expense 
Share of results of equity accounted 
associates and joint ventures 

Page 30 
Page 232 
Page 232 
Page 232 
Page 233 

Share of results of equity accounted 
associates and joint ventures 

Page 233 

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

NNootteess  ttoo  tthhee  CCoommppaannyy  ffiinnaanncciiaall  ssttaatteemmeennttss  ((ccoonnttiinnuueedd))  

9. Equity dividends 

9. Equity dividends 

Accounting policies 

Accounting policies 

Dividends paid and received are included in the Company financial statements in the period in which the related dividends are actually paid or 

Dividends paid and received are included in the Company financial statements in the period in which the related dividends are actually paid or 

received or, in respect of the Company’s final dividend for the year, approved by shareholders. 

received or, in respect of the Company’s final dividend for the year, approved by shareholders. 

Declared during the financial year 

Declared during the financial year 

Final dividend for the year ended 31 March 2021: 4.50 eurocents per share  

Final dividend for the year ended 31 March 2021: 4.50 eurocents per share  

(2020: 4.50 eurocents per share) 

(2020: 4.50 eurocents per share) 

Interim dividend for the year ended 31 March 2022: 4.50 eurocents per share  

Interim dividend for the year ended 31 March 2022: 4.50 eurocents per share  

(2021: 4.50 eurocents per share) 

(2021: 4.50 eurocents per share) 

Proposed after the balance sheet date and not recognised as a liability 

Proposed after the balance sheet date and not recognised as a liability 

Final dividend for the year ended 31 March 2022: 4.50 eurocents per share  

Final dividend for the year ended 31 March 2022: 4.50 eurocents per share  

(2021: 4.50 eurocents per share) 

(2021: 4.50 eurocents per share) 

10. Contingent liabilities and legal proceedings 

10. Contingent liabilities and legal proceedings 

Other guarantees 

Other guarantees 

Other guarantees and contingent liabilities 

Other guarantees and contingent liabilities 

2022  

2022  

€m  

€m  

2021  

2021  

€m  

€m  

1,254 

1,254 

1,205 

1,205 

1,229 

1,229 

2,483 

2,483 

1,207 

1,207 

2,412 

2,412 

1,265 

1,265 

1,260 

1,260 

2022 

2022 

€m 

€m 

3,427 

3,427 

2021 

2021 

€m 

€m 

3,340 

3,340 

Other guarantees principally comprise the Company’s guarantee of the Group’s 50% share of a US$3.5 billion loan facility (2021: US$3.5 billion 

Other guarantees principally comprise the Company’s guarantee of the Group’s 50% share of a US$3.5 billion loan facility (2021: US$3.5 billion 

loan facility), which forms part of the Group’s overall joint venture investment in TPG Telecom Limited and the guarantee of €1.8 billion (2021: 

loan facility), which forms part of the Group’s overall joint venture investment in TPG Telecom Limited and the guarantee of €1.8 billion (2021: 

€1.8 billion) of subsidiary spectrum payments. 

€1.8 billion) of subsidiary spectrum payments. 

The Company will guarantee the debts and liabilities of certain of its UK subsidiaries at the balance sheet date in accordance with section 479C 

The Company will guarantee the debts and liabilities of certain of its UK subsidiaries at the balance sheet date in accordance with section 479C 

of the Companies Act 2006. The Company has assessed the probability of loss under these guarantees as remote. 

of the Companies Act 2006. The Company has assessed the probability of loss under these guarantees as remote. 

As detailed in note 25 ‘Post employment benefits’ to the consolidated financial statements, the Company is the sponsor of the Group’s main 

As detailed in note 25 ‘Post employment benefits’ to the consolidated financial statements, the Company is the sponsor of the Group’s main 

defined benefit scheme in the UK, being the Vodafone Group UK Pension Scheme (‘Vodafone UK plan’). The results, assets and liabilities 

defined benefit scheme in the UK, being the Vodafone Group UK Pension Scheme (‘Vodafone UK plan’). The results, assets and liabilities 

associated with the Vodafone UK plan are recognised in the financial statements of Vodafone Limited and Vodafone Group Services Limited. 

associated with the Vodafone UK plan are recognised in the financial statements of Vodafone Limited and Vodafone Group Services Limited. 

As detailed in note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements, the Company has covenanted to 

As detailed in note 29 ‘Contingent liabilities and legal proceedings’ to the consolidated financial statements, the Company has covenanted to 

provide security on the Group’s performance bonds and also in favour of the trustee of the Vodafone Group UK Pension Scheme and the 

provide security on the Group’s performance bonds and also in favour of the trustee of the Vodafone Group UK Pension Scheme and the 

Details regarding certain legal actions which involve the Company are set out in note 29 ‘Contingent liabilities and legal proceedings’ to the 

Details regarding certain legal actions which involve the Company are set out in note 29 ‘Contingent liabilities and legal proceedings’ to the 

Trustees of THUS Plc Group Scheme. 

Trustees of THUS Plc Group Scheme. 

Legal proceedings 

Legal proceedings 

consolidated financial statements. 

consolidated financial statements. 

11. Other matters 

11. Other matters 

services was €nil (2021: €nil). 

services was €nil (2021: €nil). 

The auditor’s remuneration for the current year in respect of audit and audit-related services was €4 million (2021: €3 million) and for non-audit 

The auditor’s remuneration for the current year in respect of audit and audit-related services was €4 million (2021: €3 million) and for non-audit 

The Company had two (2021: two) employees throughout the year, being the executive directors. They are remunerated by the Company for 

The Company had two (2021: two) employees throughout the year, being the executive directors. They are remunerated by the Company for 

their services to the Group as a whole. No remuneration was paid to them specifically in respect of their services to Vodafone Group Plc for 

their services to the Group as a whole. No remuneration was paid to them specifically in respect of their services to Vodafone Group Plc for 

either year. Full details of the Directors’ remuneration are disclosed in the ‘Annual Report on Remuneration’ on pages 99 to 112 and Note 23 

either year. Full details of the Directors’ remuneration are disclosed in the ‘Annual Report on Remuneration’ on pages 99 to 112 and Note 23 

‘Directors and key management compensation’ on page 191 of the consolidated financial statements.   

‘Directors and key management compensation’ on page 191 of the consolidated financial statements.   

Vodafone Group Plc is incorporated and domiciled in England and Wales (registration number 1833679). The registered address of the 

Vodafone Group Plc is incorporated and domiciled in England and Wales (registration number 1833679). The registered address of the 

Company is Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, England.

Company is Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, England.

  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

224 Vodafone Group Plc   
Vodafone Group Plc    
224 
Annual Report 2022  
Non-GAAP measures (continued)

Strategic report

Governance

Financials

Other information

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 
Unaudited information 

Performance metrics 

Non-GAAP measure 
Adjusted EBITDAaL 

  Purpose 
  Adjusted EBITDAaL is used in conjunction with 
financial measures such as operating profit to assess 
our operating performance and profitability.  
  It is a key external metric used by the investor 
community to assess performance of our operations.  
It is our segment performance measure in 
accordance with IFRS 8 (Operating Segments).  

  Definition 
  Adjusted EBITDAaL is operating profit after 
depreciation on lease-related right of use assets and 
interest on leases but excluding depreciation, 
amortisation and gains/losses on disposal of owned 
assets and excluding share of results of equity 
accounted associates and joint ventures, impairment 
losses, restructuring costs arising from discrete 
restructuring plans, other income and expense and 
significant items that are not considered by 
management to be reflective of the underlying 
performance of the Group. 

Adjusted EBITDAaL margin is Adjusted EBITDAaL divided by Revenue.  

Organic growth 
All amounts marked with an ‘*’ in this document represent organic growth which presents performance on a comparable basis, excluding the 
impact of foreign exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. 
When calculating organic growth, the FY21 results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of 
operation on a pro forma basis in order to be comparable to FY22.     

Organic growth is calculated for revenue and profitability metrics, as follows:  
−  Adjusted EBITDAaL; 
−  Percentage point change in Adjusted EBITDAaL margin; 
−  Revenue; 
−  Service revenue; 
−  Mobile service revenue; 
−  Fixed service revenue;  
−  Vodafone Business service revenue; 
−  Financial services revenue in South Africa; and 
−  Retail service revenue in Germany. 
Whilst organic growth is not intended to be a substitute for reported growth, nor is it superior to reported growth, we believe that the measure 
provides useful and necessary information to investors and other interested parties for the following reasons:    
−  It provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating 

performance; 

−  It is used for internal performance analysis; and 
−  It facilitates comparability of underlying growth with other companies (although the term ‘organic’ is not a defined term under GAAP and may 

not, therefore, be comparable with similarly titled measures reported by other companies). 

We have not provided a comparative in respect of organic growth rates as the current rates describe the change between the beginning and 
end of the current period, with such changes being explained by the commentary in this document. If comparatives were provided, significant 
sections of the commentary for prior periods would also need to be included, reducing the usefulness and transparency of this document.

225 

Vodafone Group Plc  

Annual Report 2022  

Year ended 31 March 2022 

Service revenue 

Germany 

  Mobile service revenue 

  Fixed service revenue 

Italy 

UK 

  Mobile service revenue 

  Fixed service revenue 

  Mobile service revenue 

  Fixed service revenue 

Spain 

Other Europe 

Vodacom 

Other Markets  

Vantage Towers 

Common Functions  

Eliminations 

Total service revenue 

Other revenue 

Revenue 

Other growth metrics 

Vodafone Business - Service revenue 

South Africa - Financial services revenue 

Germany - Retail service revenue 

Adjusted EBITDAaL 

Germany 

Italy 

UK 

Spain 

Other Europe 

Vodacom 

Other Markets 

Vantage Towers 

Common Functions1 

Group 

Germany 

Italy 

UK 

Spain 

Other Europe 

Vodacom 

Other Markets 

Vantage Towers 

Group 

Note: 

FY22 

€m 

FY21 

€m 

Reported 

growth 

% 

M&A and 

Other 

pps 

Foreign  

exchange  

pps 

Organic  

growth* 

% 

Overview 

Strategic Report 

Governance 

Financials 

Other information 

0.3 

0.5 

0.1 

0.0 

– 

– 

– 

– 

– 

– 

– 

– 

– 

0.7 

0.2 

0.0 

(0.4) 

- 

0.3 

5.9 

– 

6.0 

7.2 

10.8 

– 

– 

– 

2.3 

– 

1.3 

1.9 

3.2 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(5.0) 

(5.0) 

(4.9) 

– 

(0.6) 

(8.9) 

16.1 

– 

(0.5) 

(0.5) 

(1.2) 

(11.6) 

- 

– 

– 

– 

(4.7) 

(0.6) 

(10.1) 

14.3 

– 

– 

– 

– 

– 

(0.1) 

(0.3) 

(1.2) 

– 

(0.1) 

1.1 

1.8 

0.5 

(1.8) 

(3.2) 

2.0 

1.3 

2.8 

(2.3) 

(2.0) 

3.0 

4.6 

19.4 

– 

2.6 

3.5 

0.8 

12.4 

1.6 

6.5 

6.4 

3.3 

(1.1) 

1.4 

3.4 

23.0 

– 

2.1 

1.9 

0.3 

(0.3) 

(0.2) 

(1.0) 

1.1 

– 

0.5 

11,616 

11,520 

5,124 

6,492 

4,379 

3,141 

1,238 

5,154 

3,697 

1,457 

3,714 

5,001 

4,635 

3,420 

5,056 

6,464 

4,458 

3,244 

1,214 

4,848 

3,428 

1,420 

3,788 

4,859 

4,083 

3,312 

– 

522 

(238) 

38,203 

7,377 

45,580 

– 

470   

(197)  

37,141 

6,668 

43,809 

10,316 

155 

11,348 

10,076 

125 

11,201 

5,669 

1,699 

1,395 

957 

1,606 

2,125 

1,335 

619 

(197) 

43.2% 

33.8% 

21.2% 

22.9% 

28.4% 

35.5% 

34.9% 

49.4% 

33.4% 

5,634 

1,597 

1,367 

1,044 

1,760 

1,873 

1,228 

– 

(117) 

43.4% 

31.9% 

22.2% 

25.1% 

31.7% 

36.2% 

32.6% 

– 

32.8% 

0.8 

1.3 

0.4 

(1.8) 

(3.2) 

2.0 

6.3 

7.8 

2.6 

(2.0) 

2.9 

13.5 

3.3 

– 

2.9 

4.0 

2.4 

24.0 

1.3 

0.6 

6.4 

2.0 

(8.3) 

(8.8) 

13.5 

8.7 

– 

(0.2) 

1.9 

(1.0) 

(2.2) 

(3.3) 

(0.7) 

2.3 

– 

0.6 

Percentage point change in Adjusted EBITDAaL margin 

15,208 

14,386 

5.7 

0.1 

(0.8) 

5.0 

1  Common Functions Adjusted EBITDAaL includes a non-recurring charge in relation to the impairment of prior year receivables.  

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
   
 
 
 
 
 
Strategic report

Governance

Financials

Other information

224 Vodafone Group Plc   

Annual Report 2022

224 

224 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022  

Annual Report 2022  

Non-GAAP measures (continued)

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

Unaudited information 

Unaudited information 

Performance metrics 

Performance metrics 

Non-GAAP measure 

Non-GAAP measure 

  Purpose 

  Purpose 

  Definition 

  Definition 

Adjusted EBITDAaL 

Adjusted EBITDAaL 

  Adjusted EBITDAaL is used in conjunction with 

  Adjusted EBITDAaL is used in conjunction with 

  Adjusted EBITDAaL is operating profit after 

  Adjusted EBITDAaL is operating profit after 

financial measures such as operating profit to assess 

financial measures such as operating profit to assess 

depreciation on lease-related right of use assets and 

depreciation on lease-related right of use assets and 

our operating performance and profitability.  

our operating performance and profitability.  

interest on leases but excluding depreciation, 

interest on leases but excluding depreciation, 

  It is a key external metric used by the investor 

  It is a key external metric used by the investor 

amortisation and gains/losses on disposal of owned 

amortisation and gains/losses on disposal of owned 

community to assess performance of our operations.  

community to assess performance of our operations.  

assets and excluding share of results of equity 

assets and excluding share of results of equity 

It is our segment performance measure in 

It is our segment performance measure in 

accordance with IFRS 8 (Operating Segments).  

accordance with IFRS 8 (Operating Segments).  

accounted associates and joint ventures, impairment 

accounted associates and joint ventures, impairment 

losses, restructuring costs arising from discrete 

losses, restructuring costs arising from discrete 

restructuring plans, other income and expense and 

restructuring plans, other income and expense and 

significant items that are not considered by 

significant items that are not considered by 

management to be reflective of the underlying 

management to be reflective of the underlying 

performance of the Group. 

performance of the Group. 

Adjusted EBITDAaL margin is Adjusted EBITDAaL divided by Revenue.  

Adjusted EBITDAaL margin is Adjusted EBITDAaL divided by Revenue.  

Organic growth 

Organic growth 

All amounts marked with an ‘*’ in this document represent organic growth which presents performance on a comparable basis, excluding the 

All amounts marked with an ‘*’ in this document represent organic growth which presents performance on a comparable basis, excluding the 

impact of foreign exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. 

impact of foreign exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. 

When calculating organic growth, the FY21 results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of 

When calculating organic growth, the FY21 results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of 

operation on a pro forma basis in order to be comparable to FY22.     

operation on a pro forma basis in order to be comparable to FY22.     

Organic growth is calculated for revenue and profitability metrics, as follows:  

Organic growth is calculated for revenue and profitability metrics, as follows:  

−  Percentage point change in Adjusted EBITDAaL margin; 

−  Percentage point change in Adjusted EBITDAaL margin; 

−  Adjusted EBITDAaL; 

−  Adjusted EBITDAaL; 

−  Revenue; 

−  Revenue; 

−  Service revenue; 

−  Service revenue; 

−  Mobile service revenue; 

−  Mobile service revenue; 

−  Fixed service revenue;  

−  Fixed service revenue;  

−  Vodafone Business service revenue; 

−  Vodafone Business service revenue; 

−  Financial services revenue in South Africa; and 

−  Financial services revenue in South Africa; and 

−  Retail service revenue in Germany. 

−  Retail service revenue in Germany. 

Whilst organic growth is not intended to be a substitute for reported growth, nor is it superior to reported growth, we believe that the measure 

Whilst organic growth is not intended to be a substitute for reported growth, nor is it superior to reported growth, we believe that the measure 

provides useful and necessary information to investors and other interested parties for the following reasons:    

provides useful and necessary information to investors and other interested parties for the following reasons:    

−  It provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating 

−  It provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating 

performance; 

performance; 

−  It is used for internal performance analysis; and 

−  It is used for internal performance analysis; and 

−  It facilitates comparability of underlying growth with other companies (although the term ‘organic’ is not a defined term under GAAP and may 

−  It facilitates comparability of underlying growth with other companies (although the term ‘organic’ is not a defined term under GAAP and may 

not, therefore, be comparable with similarly titled measures reported by other companies). 

not, therefore, be comparable with similarly titled measures reported by other companies). 

We have not provided a comparative in respect of organic growth rates as the current rates describe the change between the beginning and 

We have not provided a comparative in respect of organic growth rates as the current rates describe the change between the beginning and 

end of the current period, with such changes being explained by the commentary in this document. If comparatives were provided, significant 

end of the current period, with such changes being explained by the commentary in this document. If comparatives were provided, significant 

sections of the commentary for prior periods would also need to be included, reducing the usefulness and transparency of this document.

sections of the commentary for prior periods would also need to be included, reducing the usefulness and transparency of this document.

Annual Report 2022

225 Vodafone Group Plc   
225 
225 

Vodafone Group Plc  
Vodafone Group Plc  
Annual Report 2022  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Overview 
Strategic Report 
Strategic Report 
Governance 
Governance 
Financials 
Financials 
Other information 
Other information 

FY22 
FY22 
€m 
€m 

FY21 
FY21 
€m 
€m 

Reported 
Reported 
growth 
growth 
% 
% 

M&A and 
M&A and 
Other 
Other 
pps 
pps 

Foreign  
Foreign  
exchange  
exchange  
pps 
pps 

Organic  
Organic  
growth* 
growth* 
% 
% 

11,616 
11,616 
5,124 
5,124 
6,492 
6,492 
4,379 
4,379 
3,141 
3,141 
1,238 
1,238 
5,154 
5,154 
3,697 
3,697 
1,457 
1,457 
3,714 
3,714 
5,001 
5,001 
4,635 
4,635 
3,420 
3,420 
– 
– 
522 
522 
(238) 
(238) 
38,203 
38,203 
7,377 
7,377 
45,580 
45,580 

11,520 
11,520 
5,056 
5,056 
6,464 
6,464 
4,458 
4,458 
3,244 
3,244 
1,214 
1,214 
4,848 
4,848 
3,428 
3,428 
1,420 
1,420 
3,788 
3,788 
4,859 
4,859 
4,083 
4,083 
3,312 
3,312 
– 
– 
470   
470   
(197)  
(197)  
37,141 
37,141 
6,668 
6,668 
43,809 
43,809 

10,316 
10,316 
155 
155 
11,348 
11,348 

10,076 
10,076 
125 
125 
11,201 
11,201 

5,669 
5,669 
1,699 
1,699 
1,395 
1,395 
957 
957 
1,606 
1,606 
2,125 
2,125 
1,335 
1,335 
619 
619 
(197) 
(197) 
15,208 
15,208 

43.2% 
43.2% 
33.8% 
33.8% 
21.2% 
21.2% 
22.9% 
22.9% 
28.4% 
28.4% 
35.5% 
35.5% 
34.9% 
34.9% 
49.4% 
49.4% 
33.4% 
33.4% 

5,634 
5,634 
1,597 
1,597 
1,367 
1,367 
1,044 
1,044 
1,760 
1,760 
1,873 
1,873 
1,228 
1,228 
– 
– 
(117) 
(117) 
14,386 
14,386 

43.4% 
43.4% 
31.9% 
31.9% 
22.2% 
22.2% 
25.1% 
25.1% 
31.7% 
31.7% 
36.2% 
36.2% 
32.6% 
32.6% 
– 
– 
32.8% 
32.8% 

0.8 
0.8 
1.3 
1.3 
0.4 
0.4 
(1.8) 
(1.8) 
(3.2) 
(3.2) 
2.0 
2.0 
6.3 
6.3 
7.8 
7.8 
2.6 
2.6 
(2.0) 
(2.0) 
2.9 
2.9 
13.5 
13.5 
3.3 
3.3 
– 
– 

2.9 
2.9 

4.0 
4.0 

2.4 
2.4 
24.0 
24.0 
1.3 
1.3 

0.6 
0.6 
6.4 
6.4 
2.0 
2.0 
(8.3) 
(8.3) 
(8.8) 
(8.8) 
13.5 
13.5 
8.7 
8.7 
– 
– 

0.3 
0.3 
0.5 
0.5 
0.1 
0.1 
0.0 
0.0 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
0.7 
0.7 
– 
– 
– 
– 
– 
– 

0.2 
0.2 

0.0 
0.0 

(0.4) 
(0.4) 
- 
- 
0.3 
0.3 

5.9 
5.9 
– 
– 
6.0 
6.0 
7.2 
7.2 
10.8 
10.8 
– 
– 
– 
– 
– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
(5.0) 
(5.0) 
(5.0) 
(5.0) 
(4.9) 
(4.9) 
– 
– 
(0.6) 
(0.6) 
(8.9) 
(8.9) 
16.1 
16.1 
– 
– 

(0.5) 
(0.5) 

(0.5) 
(0.5) 

(1.2) 
(1.2) 
(11.6) 
(11.6) 
- 
- 

– 
– 
– 
– 
(4.7) 
(4.7) 
– 
– 
(0.6) 
(0.6) 
(10.1) 
(10.1) 
14.3 
14.3 
– 
– 

1.1 
1.1 
1.8 
1.8 
0.5 
0.5 
(1.8) 
(1.8) 
(3.2) 
(3.2) 
2.0 
2.0 
1.3 
1.3 
2.8 
2.8 
(2.3) 
(2.3) 
(2.0) 
(2.0) 
3.0 
3.0 
4.6 
4.6 
19.4 
19.4 
– 
– 

2.6 
2.6 

3.5 
3.5 

0.8 
0.8 
12.4 
12.4 
1.6 
1.6 

6.5 
6.5 
6.4 
6.4 
3.3 
3.3 
(1.1) 
(1.1) 
1.4 
1.4 
3.4 
3.4 
23.0 
23.0 
– 
– 

5.7 
5.7 

0.1 
0.1 

(0.8) 
(0.8) 

5.0 
5.0 

(0.2) 
(0.2) 
1.9 
1.9 
(1.0) 
(1.0) 
(2.2) 
(2.2) 
(3.3) 
(3.3) 
(0.7) 
(0.7) 
2.3 
2.3 
– 
– 
0.6 
0.6 

2.3 
2.3 
– 
– 
1.3 
1.3 
1.9 
1.9 
3.2 
3.2 
– 
– 
– 
– 
– 
– 
– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
(0.1) 
(0.1) 
(0.3) 
(0.3) 
(1.2) 
(1.2) 
– 
– 
(0.1) 
(0.1) 

2.1 
2.1 
1.9 
1.9 
0.3 
0.3 
(0.3) 
(0.3) 
(0.2) 
(0.2) 
(1.0) 
(1.0) 
1.1 
1.1 
– 
– 
0.5 
0.5 

Year ended 31 March 2022 
Year ended 31 March 2022 
Service revenue 
Service revenue 
Germany 
Germany 
  Mobile service revenue 
  Mobile service revenue 
  Fixed service revenue 
  Fixed service revenue 
Italy 
Italy 
  Mobile service revenue 
  Mobile service revenue 
  Fixed service revenue 
  Fixed service revenue 
UK 
UK 
  Mobile service revenue 
  Mobile service revenue 
  Fixed service revenue 
  Fixed service revenue 
Spain 
Spain 
Other Europe 
Other Europe 
Vodacom 
Vodacom 
Other Markets  
Other Markets  
Vantage Towers 
Vantage Towers 
Common Functions  
Common Functions  
Eliminations 
Eliminations 
Total service revenue 
Total service revenue 
Other revenue 
Other revenue 
Revenue 
Revenue 

Other growth metrics 
Other growth metrics 
Vodafone Business - Service revenue 
Vodafone Business - Service revenue 
South Africa - Financial services revenue 
South Africa - Financial services revenue 
Germany - Retail service revenue 
Germany - Retail service revenue 

Adjusted EBITDAaL 
Adjusted EBITDAaL 
Germany 
Germany 
Italy 
Italy 
UK 
UK 
Spain 
Spain 
Other Europe 
Other Europe 
Vodacom 
Vodacom 
Other Markets 
Other Markets 
Vantage Towers 
Vantage Towers 
Common Functions1 
Common Functions1 
Group 
Group 

Percentage point change in Adjusted EBITDAaL margin 
Percentage point change in Adjusted EBITDAaL margin 
Germany 
Germany 
Italy 
Italy 
UK 
UK 
Spain 
Spain 
Other Europe 
Other Europe 
Vodacom 
Vodacom 
Other Markets 
Other Markets 
Vantage Towers 
Vantage Towers 
Group 
Group 

Note: 
Note: 
1  Common Functions Adjusted EBITDAaL includes a non-recurring charge in relation to the impairment of prior year receivables.  
1  Common Functions Adjusted EBITDAaL includes a non-recurring charge in relation to the impairment of prior year receivables.  

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
   
 
 
 
 
 
Annual Report 2022

226 Vodafone Group Plc   
Vodafone Group Plc    
226 
Annual Report 2022  
Non-GAAP measures (continued)

Strategic report

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd))  
Unaudited information 

Quarter ended 31 March 2022 
Service revenue 
Germany 
  Mobile service revenue 
  Fixed service revenue 
Italy 
  Mobile service revenue 
  Fixed service revenue 
UK 
  Mobile service revenue 
  Fixed service revenue 
Spain 
Other Europe 
Vodacom 
Other Markets 
Vantage Towers 
Common Functions 
Eliminations 
Total service revenue 
Other revenue 
Revenue 

Other growth metrics 
Germany - Retail service revenue 

Quarter ended 31 December 2021 
Service revenue 
Germany 
  Mobile service revenue  
  Fixed service revenue  
Italy 
  Mobile service revenue  
  Fixed service revenue  
UK 
  Mobile service revenue  
  Fixed service revenue  
Spain 
Other Europe 
Vodacom 
Other Markets 
Vantage Towers 
Common Functions 
Eliminations 
Total service revenue 
Other revenue 
Revenue 

Other growth metrics 
South Africa - Financial services revenue 
Germany - Retail service revenue 

Governance

Financials

Other information

Q4 FY22 
€m 

Q4 FY21 
€m 

Reported  
growth 
% 

M&A and 
Other 
pps 

Foreign 
exchange 
pps 

Organic  
growth* 
% 

2,903 
1,282 
1,621 
1,085 
758 
327 
1,341 
972 
369 
908 
1,242 
1,192 
801 
– 
134 
(60) 
9,546 
1,861 
11,407 

2,885 
1,274 
1,611 
1,084 
788 
296 
1,231 
880 
351 
951 
1,233 
1,078 
827 
– 
136 
(59) 
9,366 
1,815 
11,181 

0.6 
0.6 
0.6 
0.1 
(3.8) 
10.5 
8.9 
10.5 
5.1 
(4.5) 
0.7 
10.6 
(3.1) 
– 

1.9 

2.0 

0.2 
1.8 
(1.0) 
(0.9) 
0.7 
(5.2) 
(2.3) 
– 
(7.3) 
(0.6) 
2.6 
(0.1) 
(0.1) 
– 

(0.1) 

(0.1) 

– 
– 
– 
– 
– 
– 
(4.6) 
(4.6) 
(4.8) 
- 
(0.6) 
(7.4) 
23.0 
– 

0.2 

0.2 

0.8 
2.4 
(0.4) 
(0.8) 
(3.1) 
5.3 
2.0 
5.9 
(7.0) 
(5.1) 
2.7 
3.1 
19.8 
– 

2.0 

2.1 

2,841 

2,812 

1.0 

0.2 

- 

1.2 

Q3 FY22 
€m 

Q3 FY21 
€m 

Reported  
growth 
% 

M&A and 
Other 
pps 

Foreign  
exchange 
pps 

Organic  
growth* 
% 

2,936 
1,301 
1,635 
1,107 
794 
313 
1,292 
928 
364 
940 
1,257 
1,172 
867 
– 
136 
(60) 
9,647 
2,037 
11,684 

2,912 
1,279 
1,633 
1,125 
818 
307 
1,216 
848 
368 
957 
1,215 
1,056 
806 
– 
115 
(45) 
9,357 
1,844 
11,201 

0.8 
1.7 
0.1 
(1.6) 
(2.9) 
2.0 
6.3 
9.4 
(1.1) 
(1.8) 
3.5 
11.0 
7.6 
– 

3.1 

4.3 

39 
2,871 

33 
2,832 

18.2 
1.4 

0.3 
– 
0.6 
0.3 
– 
1.1 
1.1 
– 
3.5 
0.2 
0.2 
– 
– 
– 

0.4 

0.2 

– 
0.3 

– 
– 
– 
– 
– 
– 
(6.5) 
(6.8) 
(5.7) 
– 
(0.8) 
(6.6) 
12.2 
– 

(0.8) 

(0.8) 

1.1 
1.7 
0.7 
(1.3) 
(2.9) 
3.1 
0.9 
2.6 
(3.3) 
(1.6) 
2.9 
4.4 
19.8 
– 

2.7 

3.7 

(6.5) 
– 

11.7 
1.7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic report

Governance

Financials

Other information

226 Vodafone Group Plc   

Annual Report 2022

Non-GAAP measures (continued)

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022  

Annual Report 2022  

226 

226 

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd))  

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd))  

Unaudited information 

Unaudited information 

Q4 FY22 

Q4 FY22 

€m 

€m 

Q4 FY21 

Q4 FY21 

€m 

€m 

Reported  

Reported  

growth 

growth 

% 

% 

M&A and 

M&A and 

Other 

Other 

pps 

pps 

Foreign 

Foreign 

exchange 

exchange 

pps 

pps 

Organic  

Organic  

growth* 

growth* 

% 

% 

Quarter ended 31 March 2022 

Quarter ended 31 March 2022 

Service revenue 

Service revenue 

Germany 

Germany 

  Mobile service revenue 

  Mobile service revenue 

  Fixed service revenue 

  Fixed service revenue 

Italy 

Italy 

UK 

UK 

  Mobile service revenue 

  Mobile service revenue 

  Fixed service revenue 

  Fixed service revenue 

  Mobile service revenue 

  Mobile service revenue 

  Fixed service revenue 

  Fixed service revenue 

Spain 

Spain 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Vantage Towers 

Vantage Towers 

Common Functions 

Common Functions 

Eliminations 

Eliminations 

Total service revenue 

Total service revenue 

Other revenue 

Other revenue 

Revenue 

Revenue 

Other growth metrics 

Other growth metrics 

Germany - Retail service revenue 

Germany - Retail service revenue 

Quarter ended 31 December 2021 

Quarter ended 31 December 2021 

Service revenue 

Service revenue 

Germany 

Germany 

  Mobile service revenue  

  Mobile service revenue  

  Fixed service revenue  

  Fixed service revenue  

  Mobile service revenue  

  Mobile service revenue  

  Fixed service revenue  

  Fixed service revenue  

Italy 

Italy 

UK 

UK 

  Mobile service revenue  

  Mobile service revenue  

  Fixed service revenue  

  Fixed service revenue  

Spain 

Spain 

Other Europe 

Other Europe 

Vodacom 

Vodacom 

Other Markets 

Other Markets 

Vantage Towers 

Vantage Towers 

Common Functions 

Common Functions 

Eliminations 

Eliminations 

Total service revenue 

Total service revenue 

Other revenue 

Other revenue 

Revenue 

Revenue 

2,841 

2,841 

2,812 

2,812 

1.0 

1.0 

0.2 

0.2 

- 

- 

1.2 

1.2 

Q3 FY22 

Q3 FY22 

€m 

€m 

Q3 FY21 

Q3 FY21 

€m 

€m 

Reported  

Reported  

growth 

growth 

% 

% 

M&A and 

M&A and 

Other 

Other 

pps 

pps 

Foreign  

Foreign  

exchange 

exchange 

pps 

pps 

Organic  

Organic  

growth* 

growth* 

% 

% 

11,407 

11,407 

11,181 

11,181 

2,903 

2,903 

1,282 

1,282 

1,621 

1,621 

1,085 

1,085 

758 

758 

327 

327 

1,341 

1,341 

972 

972 

369 

369 

908 

908 

1,242 

1,242 

1,192 

1,192 

801 

801 

– 

– 

134 

134 

(60) 

(60) 

9,546 

9,546 

1,861 

1,861 

2,936 

2,936 

1,301 

1,301 

1,635 

1,635 

1,107 

1,107 

794 

794 

313 

313 

1,292 

1,292 

928 

928 

364 

364 

940 

940 

1,257 

1,257 

1,172 

1,172 

867 

867 

– 

– 

136 

136 

(60) 

(60) 

9,647 

9,647 

2,037 

2,037 

2,885 

2,885 

1,274 

1,274 

1,611 

1,611 

1,084 

1,084 

788 

788 

296 

296 

1,231 

1,231 

880 

880 

351 

351 

951 

951 

1,233 

1,233 

1,078 

1,078 

827 

827 

– 

– 

136 

136 

(59) 

(59) 

9,366 

9,366 

1,815 

1,815 

2,912 

2,912 

1,279 

1,279 

1,633 

1,633 

1,125 

1,125 

818 

818 

307 

307 

1,216 

1,216 

848 

848 

368 

368 

957 

957 

1,215 

1,215 

1,056 

1,056 

806 

806 

– 

– 

115 

115 

(45) 

(45) 

9,357 

9,357 

1,844 

1,844 

11,684 

11,684 

11,201 

11,201 

0.6 

0.6 

0.6 

0.6 

0.6 

0.6 

0.1 

0.1 

(3.8) 

(3.8) 

10.5 

10.5 

8.9 

8.9 

10.5 

10.5 

5.1 

5.1 

(4.5) 

(4.5) 

0.7 

0.7 

10.6 

10.6 

(3.1) 

(3.1) 

– 

– 

1.9 

1.9 

2.0 

2.0 

0.8 

0.8 

1.7 

1.7 

0.1 

0.1 

(1.6) 

(1.6) 

(2.9) 

(2.9) 

2.0 

2.0 

6.3 

6.3 

9.4 

9.4 

(1.1) 

(1.1) 

(1.8) 

(1.8) 

3.5 

3.5 

11.0 

11.0 

7.6 

7.6 

– 

– 

3.1 

3.1 

4.3 

4.3 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(4.6) 

(4.6) 

(4.6) 

(4.6) 

(4.8) 

(4.8) 

- 

- 

(0.6) 

(0.6) 

(7.4) 

(7.4) 

23.0 

23.0 

– 

– 

0.2 

0.2 

0.2 

0.2 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(6.5) 

(6.5) 

(6.8) 

(6.8) 

(5.7) 

(5.7) 

– 

– 

(0.8) 

(0.8) 

(6.6) 

(6.6) 

12.2 

12.2 

– 

– 

(0.8) 

(0.8) 

(0.8) 

(0.8) 

0.8 

0.8 

2.4 

2.4 

(0.4) 

(0.4) 

(0.8) 

(0.8) 

(3.1) 

(3.1) 

5.3 

5.3 

2.0 

2.0 

5.9 

5.9 

(7.0) 

(7.0) 

(5.1) 

(5.1) 

2.7 

2.7 

3.1 

3.1 

19.8 

19.8 

– 

– 

2.0 

2.0 

2.1 

2.1 

1.1 

1.1 

1.7 

1.7 

0.7 

0.7 

(1.3) 

(1.3) 

(2.9) 

(2.9) 

3.1 

3.1 

0.9 

0.9 

2.6 

2.6 

(3.3) 

(3.3) 

(1.6) 

(1.6) 

2.9 

2.9 

4.4 

4.4 

19.8 

19.8 

– 

– 

2.7 

2.7 

3.7 

3.7 

0.2 

0.2 

1.8 

1.8 

(1.0) 

(1.0) 

(0.9) 

(0.9) 

0.7 

0.7 

(5.2) 

(5.2) 

(2.3) 

(2.3) 

– 

– 

(7.3) 

(7.3) 

(0.6) 

(0.6) 

2.6 

2.6 

(0.1) 

(0.1) 

(0.1) 

(0.1) 

– 

– 

(0.1) 

(0.1) 

(0.1) 

(0.1) 

0.3 

0.3 

– 

– 

0.6 

0.6 

0.3 

0.3 

– 

– 

1.1 

1.1 

1.1 

1.1 

– 

– 

3.5 

3.5 

0.2 

0.2 

0.2 

0.2 

– 

– 

– 

– 

– 

– 

0.4 

0.4 

0.2 

0.2 

– 

– 

0.3 

0.3 

Other growth metrics 

Other growth metrics 

South Africa - Financial services revenue 

South Africa - Financial services revenue 

Germany - Retail service revenue 

Germany - Retail service revenue 

39 

39 

2,871 

2,871 

33 

33 

2,832 

2,832 

18.2 

18.2 

1.4 

1.4 

(6.5) 

(6.5) 

– 

– 

11.7 

11.7 

1.7 

1.7 

Annual Report 2022

227 Vodafone Group Plc   
227 

Vodafone Group Plc  
Annual Report 2022  

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Other metrics 

Non-GAAP measure 
Adjusted profit attributable 
to owners of the parent 

Adjusted basic earnings per 
share 

  Purpose 
This metric is used in the calculation of adjusted basic 
earnings per share. 

This performance measure is used in discussions with 
the investor community. 

  Definition 
Adjusted profit attributable to owners of the parent 
excludes restructuring costs arising from discrete 
restructuring plans, amortisation of customer bases 
and brand intangible assets, impairment losses, other 
income and expense and mark-to-market and foreign 
exchange movements, together with related tax 
effects.  
Adjusted basic earnings per share is Adjusted profit 
attributable to owners of the parent divided by the 
weighted average number of shares outstanding. This 
is the same denominator used when calculating basic 
earnings / (loss) per share. 

Adjusted EBITDAaL and Adjusted profit attributable to owners of the parent 
The table below reconciles Adjusted EBITDAaL and Adjusted profit attributable to owners of the parent to their closest equivalent GAAP 
measures, being Operating profit and Profit attributable to owners of the parent, respectively.     

Adjusted EBITDAaL 
Restructuring costs 
Interest on lease liabilities 
Loss on disposal of property, plant & equipment 
and intangible assets 
Depreciation and amortisation on owned assets1 
Share of results of equity accounted associates 
and joint ventures2 
Other income 
Operating profit 
Investment income 
Financing costs 
Profit before taxation 
Income tax expense 
Profit for the financial year 

FY22 

FY21 

Reported 

Adjustments 

Adjusted 

Reported 

Adjustments 

Adjusted 

€m 
15,208 
(346) 
398 

(28) 
(9,858) 

211 
79 
5,664 
254 
(1,964) 
3,954 
(1,330) 
2,624 

€m 
– 
346 
– 

– 
509 

250 
(79) 
1,026 
– 
28 
1,054 
61 
1,115 

€m 
15,208 
– 
398 

(28) 
(9,349) 

461 
– 
6,690 
254 
(1,936) 
5,008 
(1,269) 
3,739 

€m 
14,386 
(356) 
374 

(30) 
(10,187) 

342 
568 
5,097 
330 
(1,027) 
4,400 
(3,864) 
536 

€m 
– 
356 
– 

– 
488 

90 
(568) 
366 
– 
(1,068) 
(702) 
2,985 
2,283 

€m 
14,386 
– 
374 

(30) 
(9,699) 

432 
– 
5,463 
330 
(2,095) 
3,698 
(879) 
2,819 

Profit attributable to: 
- Owners of the parent 
- Non-controlled interests 
Profit for the financial year 
Notes: 
1  Reported depreciation and amortisation excludes depreciation on leased assets and loss on disposal of leased assets included within Adjusted EBITDAaL. Refer to Additional Information on page 

2,390 
429 
2,819 

3,199 
540 
3,739 

2,088 
536 
2,624 

2,278 
5 
2,283 

1,111 
4 
1,115 

112 
424 
536 

233 for an analysis of depreciation and amortisation. The adjustments of €509 million (FY21: €488 million) relate to amortisation of customer bases and brand intangible assets.  

2  Refer to page 233 for a breakdown of the adjustments to Share of results of equity accounted associates and joint ventures to derive Adjusted share of results of equity accounted associates and 

joint ventures.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

Strategic report

228 Vodafone Group Plc   
Vodafone Group Plc    
228 
Annual Report 2022  
Non-GAAP measures (continued)
NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 
Unaudited information
Unaudited information 

Governance

Financials

Other information

Adjusted basic earnings per share 
The reconciliation of adjusted basic earnings per share to the closest equivalent GAAP measure, basic earnings per share, is provided below.    

Profit attributable to owners of the parent 
Adjusted profit attributable to owners of the parent 

Weighted average number of shares outstanding - Basic 

Basic earnings per share 
Adjusted basic earnings per share 

Cash flow, funding and capital allocation metrics 

Cash flow and funding 

Non-GAAP measure 
Free cash flow 

  Purpose 
  Internal performance reporting. 
  External metric used by investor community. 
Assists comparability with other companies, 
although our metric may not be directly 
comparable to similarly titled measures used by 
other companies.  

Adjusted free cash flow 

  Internal performance reporting. 
  External metric used by investor community. 
  Setting director and management remuneration.  
  Key external metric used to evaluate liquidity and 
the cash generated by our operations.  

Gross debt 

Net debt 

  Prominent metric used by debt rating agencies and 
the investor community.  

  Prominent metric used by debt rating agencies and 
the investor community.  

FY22 
€m 
2,088 
3,199 

FY21 
€m 
112 
2,390 

Million 
29,012 

Million 
29,592 

eurocents 
7.20c 
11.03c 

eurocents 
0.38c 
8.08c 

  Definition 
  Free cash flow is Adjusted EBITDAaL after cash flows 
in relation to capital additions, working capital, 
disposal of property, plant and equipment, 
restructuring costs arising from discrete restructuring 
plans, integration capital additions and working 
capital related items, licences and spectrum, interest 
received and paid, taxation, dividends received from 
associates and investments, dividends paid to non-
controlling shareholders in subsidiaries and 
payments in respect of lease liabilities.  
  Adjusted free cash flow is Free cash flow before 
licences and spectrum, restructuring costs arising 
from discrete restructuring plans, integration capital 
additions and working capital related items, M&A and 
Vantage Towers growth capital expenditure.   
This non-GAAP measure has changed for the year 
ended 31 March 2022 due to the change in business 
model explained in Note 2 'Revenue disaggregation 
and segmental analysis'. Adjusted free cash flow now 
excludes Vantage Towers growth capital expenditure. 
This change was made so the measure aligns to the 
basis on which outlook guidance is provided and so is 
a more useful metric for the investor community.  
Growth capital expenditure is total capital 
expenditure excluding maintenance-type 
expenditure.  
  Non-current borrowings and current borrowings, 
excluding lease liabilities, collateral liabilities and 
borrowings specifically secured against Indian assets. 
  Gross debt less cash and cash equivalents, short-term 
investments, derivative financial instruments 
excluding mark-to-market adjustments and net 
collateral assets.  

 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

Vodafone Group Plc  
Annual Report 2022  

229 Vodafone Group Plc   
229 

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

The reconciliation of adjusted basic earnings per share to the closest equivalent GAAP measure, basic earnings per share, is provided below.    

The reconciliation of adjusted basic earnings per share to the closest equivalent GAAP measure, basic earnings per share, is provided below.    

Cash flow and funding (continued) 
The tables below present: (i) the reconciliation between Inflow from operating activities and Free cash flow and (ii) the reconciliation between 
Borrowings, Gross debt and Net debt.   

Inflow from operating activities 
Net tax paid 
Cash generated by operations 
Capital additions 
Working capital movement in respect of capital additions 
Disposal of property, plant and equipment and intangible assets 
Integration capital additions 
Working capital movement in respect of integration capital additions 
Licences and spectrum 
Interest received and paid 
Taxation 
Dividends received from associates and joint ventures 
Dividends paid to non-controlling shareholders in subsidiaries 
Payments in respect of lease liabilities 
Other 
Free cash flow 

Borrowings 
Lease liabilities 
Bank borrowings secured against Indian assets 
Collateral liabilities 
Gross debt 
Collateral liabilities 
Cash and cash equivalents 
Short-term investments 
Collateral assets 
Derivative financial instruments 
Less mark-to-market (gains)/losses deferred in hedge reserves 
Net debt 

FY22  
€m  
18,081 
925 
19,006 
(8,306) 
157 
27 
(314) 
(34) 
(896) 
(1,615) 
(925) 
638 
(539) 
(3,943) 
53 
3,309 

FY22  
€m  
(70,092) 
12,539 
1,382 
2,914 
(53,257) 
(2,914) 
7,496 
4,795 
698 
2,954 
(1,350) 
(41,578) 

FY21  
€m  
17,215 
1,020 
18,235 
(7,854) 
410 
42 
(329) 
62 
(1,221) 
(1,860) 
(1,020) 
628 
(391) 
(3,897) 
305 
3,110 

FY21  
€m  
(67,760) 
13,032 
1,247 
962 
(52,519) 
(962) 
5,821 
4,007 
3,107 
(859) 
862 
(40,543) 

Strategic report

Governance

Financials

Other information

228 Vodafone Group Plc   

Annual Report 2022

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022  

Annual Report 2022  

228 

228 

Non-GAAP measures (continued)

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

Unaudited information

Unaudited information 

Unaudited information 

Adjusted basic earnings per share 

Adjusted basic earnings per share 

Profit attributable to owners of the parent 

Profit attributable to owners of the parent 

Adjusted profit attributable to owners of the parent 

Adjusted profit attributable to owners of the parent 

Weighted average number of shares outstanding - Basic 

Weighted average number of shares outstanding - Basic 

Basic earnings per share 

Basic earnings per share 

Adjusted basic earnings per share 

Adjusted basic earnings per share 

Cash flow, funding and capital allocation metrics 

Cash flow, funding and capital allocation metrics 

Cash flow and funding 

Cash flow and funding 

  External metric used by investor community. 

  External metric used by investor community. 

Assists comparability with other companies, 

Assists comparability with other companies, 

although our metric may not be directly 

although our metric may not be directly 

comparable to similarly titled measures used by 

comparable to similarly titled measures used by 

other companies.  

other companies.  

Adjusted free cash flow 

Adjusted free cash flow 

  Internal performance reporting. 

  Internal performance reporting. 

  External metric used by investor community. 

  External metric used by investor community. 

  Setting director and management remuneration.  

  Setting director and management remuneration.  

  Key external metric used to evaluate liquidity and 

  Key external metric used to evaluate liquidity and 

the cash generated by our operations.  

the cash generated by our operations.  

Non-GAAP measure 

Non-GAAP measure 

  Purpose 

  Purpose 

  Definition 

  Definition 

Free cash flow 

Free cash flow 

  Internal performance reporting. 

  Internal performance reporting. 

  Free cash flow is Adjusted EBITDAaL after cash flows 

  Free cash flow is Adjusted EBITDAaL after cash flows 

FY22 

FY22 

€m 

€m 

2,088 

2,088 

3,199 

3,199 

FY21 

FY21 

€m 

€m 

112 

112 

2,390 

2,390 

Million 

Million 

29,012 

29,012 

Million 

Million 

29,592 

29,592 

eurocents 

eurocents 

7.20c 

7.20c 

11.03c 

11.03c 

eurocents 

eurocents 

0.38c 

0.38c 

8.08c 

8.08c 

in relation to capital additions, working capital, 

in relation to capital additions, working capital, 

disposal of property, plant and equipment, 

disposal of property, plant and equipment, 

restructuring costs arising from discrete restructuring 

restructuring costs arising from discrete restructuring 

plans, integration capital additions and working 

plans, integration capital additions and working 

capital related items, licences and spectrum, interest 

capital related items, licences and spectrum, interest 

received and paid, taxation, dividends received from 

received and paid, taxation, dividends received from 

associates and investments, dividends paid to non-

associates and investments, dividends paid to non-

controlling shareholders in subsidiaries and 

controlling shareholders in subsidiaries and 

payments in respect of lease liabilities.  

payments in respect of lease liabilities.  

  Adjusted free cash flow is Free cash flow before 

  Adjusted free cash flow is Free cash flow before 

licences and spectrum, restructuring costs arising 

licences and spectrum, restructuring costs arising 

from discrete restructuring plans, integration capital 

from discrete restructuring plans, integration capital 

additions and working capital related items, M&A and 

additions and working capital related items, M&A and 

Vantage Towers growth capital expenditure.   

Vantage Towers growth capital expenditure.   

This non-GAAP measure has changed for the year 

This non-GAAP measure has changed for the year 

ended 31 March 2022 due to the change in business 

ended 31 March 2022 due to the change in business 

model explained in Note 2 'Revenue disaggregation 

model explained in Note 2 'Revenue disaggregation 

and segmental analysis'. Adjusted free cash flow now 

and segmental analysis'. Adjusted free cash flow now 

excludes Vantage Towers growth capital expenditure. 

excludes Vantage Towers growth capital expenditure. 

This change was made so the measure aligns to the 

This change was made so the measure aligns to the 

basis on which outlook guidance is provided and so is 

basis on which outlook guidance is provided and so is 

a more useful metric for the investor community.  

a more useful metric for the investor community.  

Growth capital expenditure is total capital 

Growth capital expenditure is total capital 

expenditure excluding maintenance-type 

expenditure excluding maintenance-type 

expenditure.  

expenditure.  

excluding lease liabilities, collateral liabilities and 

excluding lease liabilities, collateral liabilities and 

borrowings specifically secured against Indian assets. 

borrowings specifically secured against Indian assets. 

investments, derivative financial instruments 

investments, derivative financial instruments 

excluding mark-to-market adjustments and net 

excluding mark-to-market adjustments and net 

collateral assets.  

collateral assets.  

Gross debt 

Gross debt 

  Prominent metric used by debt rating agencies and 

  Prominent metric used by debt rating agencies and 

  Non-current borrowings and current borrowings, 

  Non-current borrowings and current borrowings, 

Net debt 

Net debt 

  Prominent metric used by debt rating agencies and 

  Prominent metric used by debt rating agencies and 

  Gross debt less cash and cash equivalents, short-term 

  Gross debt less cash and cash equivalents, short-term 

the investor community.  

the investor community.  

the investor community.  

the investor community.  

 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

230 Vodafone Group Plc   
Vodafone Group Plc    
230 
Annual Report 2022  
Non-GAAP measures (continued)

Strategic report

Governance

Financials

Other information

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 
Unaudited information 

Return on Capital Employed 

Non-GAAP measure 
Return on Capital 
Employed ('ROCE') 

  Purpose 
  ROCE is a metric used by the investor community 
and reflects how efficiently we are generating profit 
with the capital we deploy.   

Pre-tax ROCE (controlled) 

  As above. 

Post-tax ROCE 
(controlled and 
associates/joint ventures) 

  Definition 
  We calculate ROCE by dividing Operating profit by 
the average of capital employed as reported in the 
consolidated statement of financial position. Capital 
employed includes Borrowings, cash and cash 
equivalents, derivative financial instruments included 
in trade and other receivables/payables, short term 
investments, collateral assets, financial liabilities 
under put option arrangements and equity.  
  We calculate pre-tax ROCE (controlled operations)  
by dividing Operating profit excluding interest on 
lease liabilities, restructuring costs arising from 
discrete restructuring plans, impairment losses, other 
income and expense and the share of results of 
equity accounted associates and joint ventures. On a 
post-tax basis, the measure includes our adjusted 
share of results from associates and joint ventures 
and a notional tax charge. Capital is equivalent to net 
operating assets and is calculated as the average of 
opening and closing balances of: property, plant and 
equipment (including Right-of-Use assets and 
liabilities), intangible assets (including goodwill), 
operating working capital (including held for sale 
assets and excluding derivative balances) and 
provisions. Other assets that do not directly 
contribute to returns are excluded from this measure 
and include other investments, current and deferred 
tax balances and post employment benefits. On a 
post-tax basis, ROCE also includes our investments in 
associates and joint ventures. 

Return on Capital Employed (‘ROCE’) using GAAP measures 
The table below presents the calculation of ROCE using GAAP measures as reported in the consolidated income statement and consolidated 
statement of financial position.   

Operating profit1 

Borrowings 
Cash and cash equivalents 
Derivative financial instruments included in trade and other receivables 
Derivative financial instruments included in trade and other payables 
Short-term investments 
Collateral assets 
Financial liabilities under put option arrangements 
Equity 
Capital employed at end of the year 

Average capital employed for the year 

ROCE using GAAP measures 

Note: 
1  Operating profit includes Other income/(expense), which includes merger and acquisition activity that is non-recurring in nature.    

FY22 
€m 
5,664 

FY21 
€m 
5,097 

70,092 
(7,496) 
(4,626) 
1,672 
(4,795) 
(698) 
494 
56,977 
111,620 

67,760 
(5,821) 
(3,151) 
4,010 
(4,007) 
(3,107) 
492 
57,816 
113,992 

112,806 

115,090 

5.0% 

4.4% 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic report

Governance

Financials

Other information

Return on Capital 

Return on Capital 

Employed ('ROCE') 

Employed ('ROCE') 

  ROCE is a metric used by the investor community 

  ROCE is a metric used by the investor community 

  We calculate ROCE by dividing Operating profit by 

  We calculate ROCE by dividing Operating profit by 

and reflects how efficiently we are generating profit 

and reflects how efficiently we are generating profit 

the average of capital employed as reported in the 

the average of capital employed as reported in the 

with the capital we deploy.   

with the capital we deploy.   

  Definition 

  Definition 

230 Vodafone Group Plc   

Annual Report 2022

230 

230 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022  

Annual Report 2022  

Non-GAAP measures (continued)

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

Unaudited information 

Unaudited information 

Return on Capital Employed 

Return on Capital Employed 

Non-GAAP measure 

Non-GAAP measure 

  Purpose 

  Purpose 

Pre-tax ROCE (controlled) 

Pre-tax ROCE (controlled) 

  As above. 

  As above. 

Post-tax ROCE 

Post-tax ROCE 

(controlled and 

(controlled and 

associates/joint ventures) 

associates/joint ventures) 

consolidated statement of financial position. Capital 

consolidated statement of financial position. Capital 

employed includes Borrowings, cash and cash 

employed includes Borrowings, cash and cash 

equivalents, derivative financial instruments included 

equivalents, derivative financial instruments included 

in trade and other receivables/payables, short term 

in trade and other receivables/payables, short term 

investments, collateral assets, financial liabilities 

investments, collateral assets, financial liabilities 

under put option arrangements and equity.  

under put option arrangements and equity.  

  We calculate pre-tax ROCE (controlled operations)  

  We calculate pre-tax ROCE (controlled operations)  

by dividing Operating profit excluding interest on 

by dividing Operating profit excluding interest on 

lease liabilities, restructuring costs arising from 

lease liabilities, restructuring costs arising from 

discrete restructuring plans, impairment losses, other 

discrete restructuring plans, impairment losses, other 

income and expense and the share of results of 

income and expense and the share of results of 

equity accounted associates and joint ventures. On a 

equity accounted associates and joint ventures. On a 

post-tax basis, the measure includes our adjusted 

post-tax basis, the measure includes our adjusted 

share of results from associates and joint ventures 

share of results from associates and joint ventures 

and a notional tax charge. Capital is equivalent to net 

and a notional tax charge. Capital is equivalent to net 

operating assets and is calculated as the average of 

operating assets and is calculated as the average of 

opening and closing balances of: property, plant and 

opening and closing balances of: property, plant and 

equipment (including Right-of-Use assets and 

equipment (including Right-of-Use assets and 

liabilities), intangible assets (including goodwill), 

liabilities), intangible assets (including goodwill), 

operating working capital (including held for sale 

operating working capital (including held for sale 

assets and excluding derivative balances) and 

assets and excluding derivative balances) and 

provisions. Other assets that do not directly 

provisions. Other assets that do not directly 

contribute to returns are excluded from this measure 

contribute to returns are excluded from this measure 

and include other investments, current and deferred 

and include other investments, current and deferred 

tax balances and post employment benefits. On a 

tax balances and post employment benefits. On a 

post-tax basis, ROCE also includes our investments in 

post-tax basis, ROCE also includes our investments in 

associates and joint ventures. 

associates and joint ventures. 

Return on Capital Employed (‘ROCE’) using GAAP measures 

Return on Capital Employed (‘ROCE’) using GAAP measures 

The table below presents the calculation of ROCE using GAAP measures as reported in the consolidated income statement and consolidated 

The table below presents the calculation of ROCE using GAAP measures as reported in the consolidated income statement and consolidated 

statement of financial position.   

statement of financial position.   

Operating profit1 

Operating profit1 

Borrowings 

Borrowings 

Cash and cash equivalents 

Cash and cash equivalents 

Derivative financial instruments included in trade and other receivables 

Derivative financial instruments included in trade and other receivables 

Derivative financial instruments included in trade and other payables 

Derivative financial instruments included in trade and other payables 

Short-term investments 

Short-term investments 

Collateral assets 

Collateral assets 

Financial liabilities under put option arrangements 

Financial liabilities under put option arrangements 

Equity 

Equity 

Capital employed at end of the year 

Capital employed at end of the year 

Average capital employed for the year 

Average capital employed for the year 

ROCE using GAAP measures 

ROCE using GAAP measures 

Note: 

Note: 

1  Operating profit includes Other income/(expense), which includes merger and acquisition activity that is non-recurring in nature.    

1  Operating profit includes Other income/(expense), which includes merger and acquisition activity that is non-recurring in nature.    

70,092 

70,092 

67,760 

67,760 

FY22 

FY22 

€m 

€m 

5,664 

5,664 

(7,496) 

(7,496) 

(4,626) 

(4,626) 

1,672 

1,672 

(4,795) 

(4,795) 

(698) 

(698) 

494 

494 

FY21 

FY21 

€m 

€m 

5,097 

5,097 

(5,821) 

(5,821) 

(3,151) 

(3,151) 

4,010 

4,010 

(4,007) 

(4,007) 

(3,107) 

(3,107) 

56,977 

56,977 

111,620 

111,620 

492 

492 

57,816 

57,816 

113,992 

113,992 

112,806 

112,806 

115,090 

115,090 

5.0% 

5.0% 

4.4% 

4.4% 

231 Vodafone Group Plc   
231 

Vodafone Group Plc  
Annual Report 2022  

Annual Report 2022

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Return on Capital Employed (‘ROCE’): Non-GAAP basis 
The table below presents the calculation of ROCE using non-GAAP measures and reconciling to the closest equivalent GAAP measure.    

Operating profit 
Interest on lease liabilities 
Restructuring costs 
Other income 
Share of results of equity accounted associates and joint ventures 
Adjusted operating profit for calculating pre-tax ROCE (controlled) 
Adjusted share of results of equity accounted associates and joint ventures used in post-tax ROCE1 
Notional tax at adjusted effective tax rate2 
Adjusted operating profit for calculating post-tax ROCE (controlled and associates/joint 
ventures) 

Capital employed for calculating ROCE on a GAAP basis 
Adjustments to exclude: 
- Leases 
- Deferred tax assets 
- Deferred tax liabilities 
- Taxation recoverable 
- Taxation payable 
- Other investments 
- Associates, joint ventures and assets held for sale 
- Pension assets and liabilities 
Adjusted capital employed for calculating pre-tax ROCE (controlled) 
Associates, joint ventures and assets held for sale 
Adjusted capital employed for calculating post-tax ROCE (controlled and associates/joint 
ventures) 

FY22 
€m 
5,664 
(398) 
346 
(79) 
(211) 
5,322 
223 
(1,547) 

FY21 
€m 
5,097 
(374) 
356 
(568) 
(342) 
4,169 
203 
(1,176) 

3,998 

3,196 

111,620 

113,992 

(12,539) 
(19,089) 
520 
(296) 
864 
(1,855) 
(5,227) 
(274) 
73,724 
5,227 

(13,032) 
(21,569) 
2,095 
(434) 
769 
(1,514) 
(5,927) 
453 
74,833 
5,927 

78,951 

80,760 

Average capital employed for calculating pre-tax ROCE (controlled) 
Average capital employed for calculating post-tax ROCE (controlled and associates/joint 
ventures) 

74,279 

75,470 

79,856 

81,143 

Pre-tax ROCE (controlled) 
Post-tax ROCE (controlled and associates/joint ventures) 

7.2% 
5.0% 

5.5% 
3.9% 

Notes: 
1  Adjusted share of results of equity accounted associates and joint ventures used in post-tax ROCE is a non-GAAP measure.  
2  Includes tax at the Adjusted effective tax rate of 27.9%.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Annual Report 2022

232 Vodafone Group Plc   
Vodafone Group Plc    
232 
Annual Report 2022  
Non-GAAP measures (continued)

Strategic report

Governance

Financials

Other information

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 
Unaudited information 

Financing and Taxation metrics 

Non-GAAP measure 
Adjusted net financing 
costs 

Adjusted profit before 
taxation 

  Purpose 
  This metric is used by both management and the 
investor community. 
  This metric is used in the calculation of adjusted 
basic earnings per share. 
  This metric is used in the calculation of the adjusted 
effective tax rate (see below).  

Adjusted income tax 
expense 

  This metric is used in the calculation of the adjusted 
effective tax rate (see below).  

Adjusted effective tax rate   This metric is used by both management and the 
investor community.  
  This metric is used in the calculation of adjusted 
effective tax rate. 

  This metric is used in the calculation of post-tax 
ROCE (controlled and associates/joint ventures). 

Adjusted share of results 
of equity accounted 
associates and joint 
ventures 
Adjusted share of results 
of equity accounted 
associates and joint 
ventures used in post-tax 
ROCE 

  Definition 
  Adjusted net financing costs exclude mark-to-market 
and foreign exchange gains/losses. 

  Adjusted profit before taxation excludes the items 
excluded from adjusted basic earnings per share, 
including: amortisation of customer bases and brand 
intangible assets, restructuring costs arising from 
discrete restructuring plans, other income and 
expense and mark-to-market and foreign exchange 
movements. 
  Adjusted income tax expense excludes the tax effects 
of items excluded from adjusted basic earnings per 
share, including: amortisation of customer bases and 
brand intangible assets, restructuring costs arising 
from discrete restructuring plans, other income and 
expense and mark-to-market and foreign exchange 
movements. It also excludes deferred tax movements 
relating to tax losses in Luxembourg as well as other 
significant one-off items. 
  Adjusted income tax expense (see above) divided by 
Adjusted profit before taxation (see above). 
  Share of results of equity accounted associates and 
joint ventures excluding restructuring costs, 
amortisation of acquired customer base and brand 
intangible assets and other income and expense. 
  Share of results of equity accounted associates and 
joint ventures excluding restructuring costs and other 
income and expense. 

Adjusted tax metrics 
The table below reconciles profit before taxation and income tax expense to adjusted profit before taxation, adjusted income tax expense and 
adjusted effective tax rate.      

Profit before taxation 
Adjustments to derive adjusted profit before tax 
Adjusted profit before taxation 
Adjusted share of results of equity accounted associates and joint ventures 
Adjusted profit before tax for calculating adjusted effective tax rate 

Income tax expense 
Tax on adjustments to derive adjusted profit before tax 
Adjustments: 
- Deferred tax following revaluation of investments in Luxembourg 
- Deferred tax on use of Luxembourg losses in the year 
 - Recognition of deferred tax asset in Luxembourg 
- Increase in deferred tax assets in the UK as a result of a change in the corporate tax rate 
- Revaluation of assets for tax purposes in Italy 
Adjusted income tax expense for calculating adjusted tax rate 

FY22  
€m  
3,954 
1,054 
5,008 
(461) 
4,547 

(1,330) 
(169) 

1,468 
327 
(699) 
(593) 
(273) 
(1,269) 

FY21  
€m  
4,400 
(702) 
3,698 
(432) 
3,266 

(3,864) 
(162) 

2,128* 
320 
699* 
– 
– 
(879) 

Adjusted effective tax rate 

27.9% 

26.9% 

Note: 
 

During the year ended 31 March 2022, we revised the calculation of certain impairment reversals recognised by our Luxembourg holding companies for the year ended 31 March 
2021; this had no impact on the amount of deferred tax assets recognised at that date but has changed the amount of our unrecognised deferred tax assets by €0.7 billion 
(unrecognised losses of €2.8 billion).

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic report

Governance

Financials

Other information

232 Vodafone Group Plc   

Annual Report 2022

232 

232 

Vodafone Group Plc    

Vodafone Group Plc    

Annual Report 2022  

Annual Report 2022  

Non-GAAP measures (continued)

Unaudited information

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

NNoonn--GGAAAAPP  mmeeaassuurreess  ((ccoonnttiinnuueedd)) 

Unaudited information 

Unaudited information 

Financing and Taxation metrics 

Financing and Taxation metrics 

Non-GAAP measure 

Non-GAAP measure 

  Purpose 

  Purpose 

  Definition 

  Definition 

Adjusted net financing 

Adjusted net financing 

  This metric is used by both management and the 

  This metric is used by both management and the 

  Adjusted net financing costs exclude mark-to-market 

  Adjusted net financing costs exclude mark-to-market 

costs 

costs 

investor community. 

investor community. 

and foreign exchange gains/losses. 

and foreign exchange gains/losses. 

  This metric is used in the calculation of adjusted 

  This metric is used in the calculation of adjusted 

basic earnings per share. 

basic earnings per share. 

Adjusted profit before 

Adjusted profit before 

  This metric is used in the calculation of the adjusted 

  This metric is used in the calculation of the adjusted 

  Adjusted profit before taxation excludes the items 

  Adjusted profit before taxation excludes the items 

taxation 

taxation 

effective tax rate (see below).  

effective tax rate (see below).  

Adjusted income tax 

Adjusted income tax 

  This metric is used in the calculation of the adjusted 

  This metric is used in the calculation of the adjusted 

  Adjusted income tax expense excludes the tax effects 

  Adjusted income tax expense excludes the tax effects 

expense 

expense 

effective tax rate (see below).  

effective tax rate (see below).  

excluded from adjusted basic earnings per share, 

excluded from adjusted basic earnings per share, 

including: amortisation of customer bases and brand 

including: amortisation of customer bases and brand 

intangible assets, restructuring costs arising from 

intangible assets, restructuring costs arising from 

discrete restructuring plans, other income and 

discrete restructuring plans, other income and 

expense and mark-to-market and foreign exchange 

expense and mark-to-market and foreign exchange 

movements. 

movements. 

of items excluded from adjusted basic earnings per 

of items excluded from adjusted basic earnings per 

share, including: amortisation of customer bases and 

share, including: amortisation of customer bases and 

brand intangible assets, restructuring costs arising 

brand intangible assets, restructuring costs arising 

from discrete restructuring plans, other income and 

from discrete restructuring plans, other income and 

expense and mark-to-market and foreign exchange 

expense and mark-to-market and foreign exchange 

movements. It also excludes deferred tax movements 

movements. It also excludes deferred tax movements 

relating to tax losses in Luxembourg as well as other 

relating to tax losses in Luxembourg as well as other 

significant one-off items. 

significant one-off items. 

Adjusted effective tax rate   This metric is used by both management and the 

Adjusted effective tax rate   This metric is used by both management and the 

  Adjusted income tax expense (see above) divided by 

  Adjusted income tax expense (see above) divided by 

investor community.  

investor community.  

Adjusted profit before taxation (see above). 

Adjusted profit before taxation (see above). 

Adjusted share of results 

Adjusted share of results 

  This metric is used in the calculation of adjusted 

  This metric is used in the calculation of adjusted 

  Share of results of equity accounted associates and 

  Share of results of equity accounted associates and 

effective tax rate. 

effective tax rate. 

joint ventures excluding restructuring costs, 

joint ventures excluding restructuring costs, 

amortisation of acquired customer base and brand 

amortisation of acquired customer base and brand 

intangible assets and other income and expense. 

intangible assets and other income and expense. 

Adjusted share of results 

Adjusted share of results 

  This metric is used in the calculation of post-tax 

  This metric is used in the calculation of post-tax 

  Share of results of equity accounted associates and 

  Share of results of equity accounted associates and 

ROCE (controlled and associates/joint ventures). 

ROCE (controlled and associates/joint ventures). 

joint ventures excluding restructuring costs and other 

joint ventures excluding restructuring costs and other 

income and expense. 

income and expense. 

of equity accounted 

of equity accounted 

associates and joint 

associates and joint 

ventures 

ventures 

of equity accounted 

of equity accounted 

associates and joint 

associates and joint 

ventures used in post-tax 

ventures used in post-tax 

ROCE 

ROCE 

Adjusted tax metrics 

Adjusted tax metrics 

adjusted effective tax rate.      

adjusted effective tax rate.      

The table below reconciles profit before taxation and income tax expense to adjusted profit before taxation, adjusted income tax expense and 

The table below reconciles profit before taxation and income tax expense to adjusted profit before taxation, adjusted income tax expense and 

Profit before taxation 

Profit before taxation 

Adjustments to derive adjusted profit before tax 

Adjustments to derive adjusted profit before tax 

Adjusted profit before taxation 

Adjusted profit before taxation 

Adjusted share of results of equity accounted associates and joint ventures 

Adjusted share of results of equity accounted associates and joint ventures 

Adjusted profit before tax for calculating adjusted effective tax rate 

Adjusted profit before tax for calculating adjusted effective tax rate 

Tax on adjustments to derive adjusted profit before tax 

Tax on adjustments to derive adjusted profit before tax 

Income tax expense 

Income tax expense 

Adjustments: 

Adjustments: 

- Deferred tax following revaluation of investments in Luxembourg 

- Deferred tax following revaluation of investments in Luxembourg 

- Deferred tax on use of Luxembourg losses in the year 

- Deferred tax on use of Luxembourg losses in the year 

 - Recognition of deferred tax asset in Luxembourg 

 - Recognition of deferred tax asset in Luxembourg 

- Increase in deferred tax assets in the UK as a result of a change in the corporate tax rate 

- Increase in deferred tax assets in the UK as a result of a change in the corporate tax rate 

- Revaluation of assets for tax purposes in Italy 

- Revaluation of assets for tax purposes in Italy 

Adjusted income tax expense for calculating adjusted tax rate 

Adjusted income tax expense for calculating adjusted tax rate 

FY22  

FY22  

€m  

€m  

3,954 

3,954 

1,054 

1,054 

5,008 

5,008 

(461) 

(461) 

4,547 

4,547 

(1,330) 

(1,330) 

(169) 

(169) 

1,468 

1,468 

327 

327 

(699) 

(699) 

(593) 

(593) 

(273) 

(273) 

(1,269) 

(1,269) 

FY21  

FY21  

€m  

€m  

4,400 

4,400 

(702) 

(702) 

3,698 

3,698 

(432) 

(432) 

3,266 

3,266 

(3,864) 

(3,864) 

(162) 

(162) 

2,128* 

2,128* 

320 

320 

699* 

699* 

– 

– 

– 

– 

(879) 

(879) 

27.9% 

27.9% 

26.9% 

26.9% 

Adjusted effective tax rate 

Adjusted effective tax rate 

Note: 

Note: 

 

 

(unrecognised losses of €2.8 billion).

(unrecognised losses of €2.8 billion).

During the year ended 31 March 2022, we revised the calculation of certain impairment reversals recognised by our Luxembourg holding companies for the year ended 31 March 

During the year ended 31 March 2022, we revised the calculation of certain impairment reversals recognised by our Luxembourg holding companies for the year ended 31 March 

2021; this had no impact on the amount of deferred tax assets recognised at that date but has changed the amount of our unrecognised deferred tax assets by €0.7 billion 

2021; this had no impact on the amount of deferred tax assets recognised at that date but has changed the amount of our unrecognised deferred tax assets by €0.7 billion 

233 Vodafone Group Plc   
233 

Vodafone Group Plc  
Annual Report 2022  

Annual Report 2022

Strategic report

Governance

Financials

Other information

Overview 
Strategic Report 
Governance 
Financials 
Other information 

Adjusted share of results of equity accounted associates and joint ventures 
The table below reconciles adjusted share of results of equity accounted associates and joint ventures to the closest GAAP equivalent, share of 
results of equity accounted associates and joint ventures.       

Share of results of equity accounted associates and joint ventures 
Restructuring costs 
Other income 
Adjusted share of results of equity accounted associates and joint ventures used in post-
tax ROCE 
Amortisation of acquired customer base and brand intangible assets 
Adjusted share of results of equity accounted associates and joint ventures 

FY22 
€m 
211 
12 
– 

223 
238 
461 

FY21 
€m 
342 
3 
(142) 

203 
229 
432 

Additional information 
Analysis of depreciation and amortisation 
The table below presents an analysis of the different components of depreciation and amortisation discussed in the document, reconciled to the 
GAAP amounts in the consolidated income statement.   

Depreciation on leased assets - included in Adjusted EBITDAaL 
Depreciation on leased assets - included in Restructuring costs 
Depreciation on leased assets 

Depreciation on owned assets 
Amortisation of owned intangible assets 
Depreciation and amortisation on owned assets 
Depreciation and amortisation on owned assets included in Restructuring costs 
Total depreciation and amortisation on owned assets 

Total depreciation and amortisation on owned and leased assets 

Loss on disposal of owned fixed assets 
Loss on disposal of leased assets 
Depreciation and amortisation - as recognised in the consolidated income statement 

FY22  
€m  
3,908 
36 
3,944 

5,814 
4,044 
9,858 
43 
9,901 

13,845 

28 
2 
13,875 

Analysis of tangible and intangible additions 
The table below presents an analysis of the different components of tangible and intangible additions discussed in the document.    

Capital additions 
Integration related capital additions 
Licence and spectrum additions 
Additions to customer bases 
Additions 
Intangible assets additions 
Property, plant and equipment owned additions 
Total additions 

FY22  
€m  
8,306 
314 
901 
– 
9,521 
3,635 
5,886 
9,521 

FY21  
€m  
3,914 
– 
3,914 

5,766 
4,421 
10,187 
––  
10,187 

14,101 

30 
(13) 
14,118 

FY21  
€m  
7,854 
329 
896 
1 
9,080 
3,367 
5,713 
9,080 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
234 Vodafone Group Plc   

Annual Report 2022

Shareholder information

Strategic report

Governance

Financials

Other information

2021/22 Financial calendar key dates
Ex-dividend date for final dividend
Record date for final dividend
AGM
Final dividend payment

1 June 2022
6 June 2022
26 July 2022 
5 August 2022

Useful contacts
The Registrar
Equiniti 
Aspect House 
Spencer Road 
Lancing 
West Sussex 
BN99 6DA

Telephone: +44 (0) 371 384 2532

See help.shareview.co.uk for more information  
about this service

ADS holders
EQ Shareowner Services 
P.O. Box 64504  
St. Paul, MN 55164-0504 
United States of America 

Telephone: +1 800 233 5601 (toll free) or, for calls outside the  
United States: +1 651 453 2128

See shareowneronline.com for more information  
about this service 

Shareholder information
Managing your shares via Shareview
Our share Registrar, Equiniti operates a portfolio service, Shareview, for 
investors in ordinary shares. This provides our shareholders with online 
access to information about their investments as well as a facility to help 
manage their holdings online, such as being able to:

 – update your details online including your address and dividend 

payment instructions;
 – buy and sell shares easily;
 – receive certain shareholder communications electronically;
 – send your general meeting voting instructions in advance of 

shareholder meetings;

 – view information about and join the Vodafone Group plc Dividend 

Reinvestment Plan (‘DRIP’); and
 – access your online statements.

Equiniti also offers an internet and telephone share dealing 
service to existing shareholders. The service can be obtained at  
www.shareview.co.uk.

Shareholders with any queries regarding their holding should contact 
Equiniti on the contact details above.

Shareholders may also find the investors section of our corporate website, 
vodafone.com/investor, useful for general queries and information about 
the Company.

AGM
Our thirty-eighth AGM will be held at The Pavilion, Vodafone House, 
Newbury RG14 2FN on 26 July 2022 at 10.00 am. 

Shareholder communications
We are taking significant steps to reduce our impact on our planet. The 
use of electronic communications, rather than printed paper documents, 
means information about the Company can be accessed through emails 
or the Company’s website, thus reducing our impact on the environment.

A growing number of our shareholders have opted to receive 
communications from us electronically. Shareholders who have done 
so will be sent an email alert containing a link to the relevant documents.

We encourage all our shareholders to sign up for this service. You can 
register for this service at www.shareview.co.uk or by contacting Equiniti 
by the telephone number provided on the left of this page.

See vodafone.com/investor  
for further information about this service

234 Vodafone Group Plc   

Annual Report 2022

Shareholder information

2021/22 Financial calendar key dates

Ex-dividend date for final dividend

Record date for final dividend

AGM

Final dividend payment

1 June 2022

6 June 2022

26 July 2022 

5 August 2022

Useful contacts

The Registrar

Equiniti 

Aspect House 

Spencer Road 

Lancing 

West Sussex 

BN99 6DA

about this service

ADS holders

EQ Shareowner Services 

P.O. Box 64504  

St. Paul, MN 55164-0504 

United States of America 

Telephone: +44 (0) 371 384 2532

See help.shareview.co.uk for more information  

Telephone: +1 800 233 5601 (toll free) or, for calls outside the  

United States: +1 651 453 2128

See shareowneronline.com for more information  

about this service 

the Company.

AGM

Shareholder information

Managing your shares via Shareview

Our share Registrar, Equiniti operates a portfolio service, Shareview, for 

investors in ordinary shares. This provides our shareholders with online 

access to information about their investments as well as a facility to help 

manage their holdings online, such as being able to:

 – update your details online including your address and dividend 

payment instructions;

 – buy and sell shares easily;

 – receive certain shareholder communications electronically;

 – send your general meeting voting instructions in advance of 

shareholder meetings;

 – view information about and join the Vodafone Group plc Dividend 

Reinvestment Plan (‘DRIP’); and

 – access your online statements.

Equiniti also offers an internet and telephone share dealing 

service to existing shareholders. The service can be obtained at  

www.shareview.co.uk.

Shareholders with any queries regarding their holding should contact 

Equiniti on the contact details above.

Shareholders may also find the investors section of our corporate website, 

vodafone.com/investor, useful for general queries and information about 

Our thirty-eighth AGM will be held at The Pavilion, Vodafone House, 

Newbury RG14 2FN on 26 July 2022 at 10.00 am. 

Shareholder communications

We are taking significant steps to reduce our impact on our planet. The 

use of electronic communications, rather than printed paper documents, 

means information about the Company can be accessed through emails 

or the Company’s website, thus reducing our impact on the environment.

A growing number of our shareholders have opted to receive 

communications from us electronically. Shareholders who have done 

so will be sent an email alert containing a link to the relevant documents.

We encourage all our shareholders to sign up for this service. You can 

register for this service at www.shareview.co.uk or by contacting Equiniti 

by the telephone number provided on the left of this page.

See vodafone.com/investor  

for further information about this service

Strategic report

Governance

Financials

Other information

235 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

ShareGift
We support ShareGift, the charity share donation scheme (registered 
charity number 1052686). Through ShareGift, shareholders who 
have only a very small number of shares, which might be considered 
uneconomic to sell, are able to donate them to charity. Donated shares 
are aggregated and sold by ShareGift with the proceeds being passed 
on to a wide range of UK charities.

See sharegift.org or call +44 (0)20 7930 3737 for further details.

Landmark Financial Asset Search
We participate in an online service which provides a search facility 
for solicitors and probate professionals to quickly and easily trace 
UK shareholdings relating to deceased estates.

Visit www.landmarkfas.co.uk or call +44 (0)844 844 9967 for 
further information.

Warning to shareholders (“boiler room” scams)
Over recent years we have become aware of investors who have received 
unsolicited calls or correspondence, in some cases purporting to have 
been issued by us, concerning investment matters. These callers typically 
make claims of highly profitable investment opportunities which turn 
out to be worthless or simply do not exist. These approaches are usually 
made by unauthorised companies and individuals and are commonly 
known as “boiler room” scams. Investors are advised to be wary of any 
unsolicited advice or offers to buy shares. If it sounds too good to be true, 
it often is. 

See the FCA website at fca.org.uk/scamsmart for 
more detailed information about this or similar activities

Dividends
Read more on the dividend amount per share on pages 33 and 222. 

Euro dividends
Dividends are declared in euros and paid in euros and pounds sterling 
according to where the shareholder is resident. Cash dividends to ADS 
holders are paid by the ADS depositary bank in US dollars. This aligns 
the Group’s shareholder returns with the primary currency in which we 
generate free cash flow. The foreign exchange rates at which dividends 
declared in euros are converted into pounds sterling and US dollars are 
calculated based on the average exchange rate of the five business days 
during the week prior to the payment of the dividend.

Payment of dividends by direct credit
We pay cash dividends directly to shareholders’ bank or building society 
accounts. This ensures secure delivery and means dividend payments 
are credited to shareholders’ designated accounts on the same day as 
payment. A dividend confirmation covering both the interim and final 
dividends paid during the financial year is sent to shareholders at the 
time of the interim dividend in February. ADS holders may choose to 
have their cash dividends paid by cheque from our ADS depository 
bank, J.P. Morgan.

Dividend reinvestment plan
We offer a dividend reinvestment plan which allows holders of ordinary 
shares who choose to participate to use their cash dividends to acquire 
additional shares in the Company. These are purchased on their behalf by 
the plan administrator, Equiniti, through a low-cost dealing arrangement. 
For ADS holders, J.P. Morgan, through its transfer agent, EQ Shareowner 
Services, maintains the Global Invest Direct Program which is a direct 
purchase and sale plan for depositary receipts with a dividend reinvestment 
facility. See vodafone.com/dividends for further information about 
dividend payments or, alternatively, please contact our registrar, 
Equiniti or EQ Shareowner Services for ADS holders as applicable. 

Contact information for Equiniti and EQ Shareowner Services  
can be found on page 234

Taxation of dividends
See page 238 for details on dividend taxation. 

Shareholders as at 31 March 2022

Number of ordinary 
1-1,000
1,001-5,000
5,001-50,000
50,001-100,000
100,001-500,000
More than 500,000

Number of accounts % of total of issued shares
0.03
0.11
0.27
0.09
0.46
99.04

289,430
37,014
10,485
470
603
1,075

Major shareholders
As at 13 May 2022, J.P. Morgan, as custodian of our ADR programme, 
held approximately 14.5% of our ordinary shares of 20 20/21 US cents each 
as nominee. At this date, the total number of ADRs outstanding 
was 408,917,251. 

As at 16 May 2022, 1,445 holders of ordinary shares had registered 
addresses in the United States and held a total of approximately 0.0107% 
of the ordinary shares of the Company.

At 31 March 2022, the following percentage interests in the ordinary 
share capital of the Company, disclosable under the Disclosure Guidance 
and Transparency Rules, (‘DTR 5’), have been notified to the Directors.

Shareholder
BlackRock, Inc.2
Norges Bank

Shareholding1
6.90%
3.0004%

Notes:
1.  The percentage of voting rights detailed above was calculated at the time of the 

relevant disclosures made in accordance with Rule 5 of the Disclosure Guidance and 
Transparency Rules.

2.  On 7 February 2022, BlackRock, Inc. disclosed by way of a Schedule 13G filed with 
the SEC, beneficial ownership of 2,125,091,980 ordinary shares of the Company as 
of 31 December 2021, representing 7.8% of that class of shares at that date. 

On 14 May 2022, the Company was informed by Emirates 
Telecommunications Group Company (‘Etisalat’) that they have 
become Vodafone’s largest shareholder with a 9.8% stake.

On 16 May 2022, the Company was informed by BlackRock, Inc 
that their shareholding had increased to 6.98%.

The Company is not aware of any other changes in the interests 
disclosed under DTR 5 between 31 March 2022 and 16 May 2022.

As far as the Company is aware, between 1 April 2016 and 16 May 2022, no 
shareholder, other than described above, held 3% or more of the voting rights 
attributable to the ordinary shares of the Company other than (i) J.P. Morgan, 
as custodian of our ADR programme, (ii) Etisalat, Blackrock, Inc and 
Norges Bank (as described above) and (iii) Morgan Stanley, which 
owned 3.6% of the Company’s ordinary shares at 13 February 2018.

The rights attaching to the ordinary shares of the Company held by 
these shareholders are identical in all respects to the rights attaching to 
all the ordinary shares of the Company. As at 16 May 2022 the Directors 
are not aware of any other interest of 3% or more in the ordinary share 
capital of the Company. The Company is not directly or indirectly owned 
or controlled by any foreign government or any other legal entity. There are 
no arrangements known to the Company that could result in a change of 
control of the Company.

Other information
Articles of Association and applicable English law
The following description summarises certain provisions of the 
Company’s Articles of Association and applicable English law. This 
summary is qualified in its entirety by reference to the Companies Act 
2006 and the Company’s Articles of Association. The Company is a public 
limited company under the laws of England and Wales. The Company is 
registered in England and Wales under the name Vodafone Group Public 
Limited Company with the registration number 1833679.

Full details on where copies of the Articles of Association  
can be obtained are detailed on page 237 under  
“Documents on display”

236 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Shareholder information (continued)

All of the Company’s ordinary shares are fully paid. Accordingly, no further 
contribution of capital may be required by the Company from the holders 
of such shares.

English law specifies that any alteration to the Articles of Association 
must be approved by a special resolution of the Company’s shareholders.

Articles of Association
The Company’s Articles of Association do not specifically restrict the 
objects of the Company.

Directors
The Directors are empowered under the Articles of Association to exercise 
all the powers of the Company subject to any restrictions in the Articles 
of Association, the Companies Act 2006 (as defined in the Articles of 
Association) and any special resolution.

Under the Company’s Articles of Association a Director cannot vote in 
respect of any proposal in which the Director, or any person connected 
with the Director, has a material interest other than by virtue of the 
Director’s interest in the Company’s shares or other securities. However, 
this restriction on voting does not apply in certain circumstances as set 
out in the Articles of Association.

The Directors are empowered to exercise all the powers of the Company 
to borrow money, subject to the limitation that the aggregate amount of 
all liabilities and obligations of the Group outstanding at any time shall not 
exceed an amount equal to 1.5 times the aggregate of the Group’s share 
capital and reserves calculated in the manner prescribed in the Articles 
of Association unless sanctioned by an ordinary resolution of the 
Company’s shareholders.

The Company can make market purchases of its own shares or agree 
to do so in the future provided it is duly authorised by its members in a 
general meeting and subject to and in accordance with section 701 of 
the Companies Act 2006. Such authority was given at the 2021 AGM. 
On 9 March 2022, the Company announced the first tranche of the 
irrevocable and non-discretionary share buy-back programme as a result 
of the maturing of the first tranche of the mandatory convertible bond 
(‘MCB’), as announced on 19 March 2021, had concluded. Following the 
maturing of the second tranche of the MCB, the Company announced 
that a new irrevocable and non-discretionary share buy-back programme 
would commence on 17 March 2022. In order to satisfy the conversion 
of the second tranche of the MCB, 1,518,629,693 shares were issued from 
existing shares held in treasury. Under this programme the Company is 
expected to purchase up to the number of ordinary shares of 20 20/21 US 
cents each announced for the programme on 9 March 2022. The number 
of shares expected to be purchased is below the number permitted to be 
purchased by the Company pursuant to the authority granted by the 
shareholders at the 2021 AGM.

Read more about the programme  
on pages 31-32

At each AGM all Directors shall offer themselves for election or  
re-election, as applicable, in accordance with the Company’s Articles 
of Association and in the interests of good corporate governance.

Directors are not required under the Company’s Articles of Association 
to hold any shares of the Company as a qualification to act as a Director, 
although the Executive Directors are required to under the Company’s 
Remuneration Policy. 

Read more on the Remuneration Policy  
on pages 93-98

Rights attaching to the Company’s shares
At 31 March 2022, the issued share capital of the Company was 
comprised of 50,000 7% cumulative fixed rate shares of £1.00 each and 
28,370,051,346 ordinary shares (excluding treasury shares) of 20 20/21 US 
cents each. As at 31 March 2022, 447,576,522 ordinary shares were held 
in Treasury.

Dividend rights
Holders of 7% cumulative fixed rate shares are entitled to be paid 
in respect of each financial year, or other accounting period of the 
Company, a fixed cumulative preferential dividend of 7% p.a. on the 
nominal value of the fixed rate shares. A fixed cumulative preferential 
dividend may only be paid out of available distributable profits which 
the Directors have resolved should be distributed.

The fixed rate shares do not have any other right to share in the 
Company’s profits. 

Holders of the Company’s ordinary shares may, by ordinary resolution, 
declare dividends but may not declare dividends in excess of the amount 
recommended by the Directors. The Board of Directors may also pay 
interim dividends. No dividend may be paid other than out of profits 
available for distribution.

Dividends on ordinary shares can be paid to shareholders in whatever 
currency the Directors decide, using an appropriate exchange rate for 
any currency conversions which are required.

If a dividend has not been claimed for one year after the date of the 
resolution passed at a general meeting declaring that dividend or the 
resolution of the Directors providing for payment of that dividend, the 
Directors may invest the dividend or use it in some other way for the 
benefit of the Company until the dividend is claimed. If the dividend 
remains unclaimed for 12 years after the relevant resolution either 
declaring that dividend or providing for payment of that dividend, 
it will be forfeited and belong to the Company.

Voting rights
At a general meeting of the Company, when voting on substantive 
resolutions (i.e. any resolution which is not a procedural resolution) each 
shareholder who is entitled to vote and is present in person or by proxy 
has one vote for every share held (a poll vote). Procedural resolutions 
(such as a resolution to adjourn a general meeting or a resolution on the 
choice of Chairman of a general meeting) shall be decided on a show of 
hands, where each shareholder who is present at the meeting has one 
vote regardless of the number of shares held, unless a poll is demanded. 

Shareholders entitled to vote at general meetings may appoint proxies 
who are entitled to vote, attend and speak at general meetings. Two 
shareholders present in person or by proxy constitute a quorum for 
purposes of a general meeting of the Company.

Under English law, shareholders of a public company such as the 
Company are not permitted to pass resolutions by written consent. 
Record holders of the Company’s ADSs are entitled to attend, speak 
and vote on a poll or a show of hands at any general meeting of the 
Company’s shareholders by the depositary’s appointment of them 
as corporate representatives or proxies with respect to the underlying 
ordinary shares represented by their ADSs. Alternatively, holders of ADSs 
are entitled to vote by supplying their voting instructions to the depositary 
or its nominee who will vote the ordinary shares underlying their ADSs in 
accordance with their instructions.

Holders of the Company’s ADSs are entitled to receive notices of 
shareholders’ meetings under the terms of the deposit agreement 
relating to the ADSs.

Employees who hold shares in a vested nominee share account are able 
to vote through the respective plan’s trustees. Note there is now a vested 
share account with Computershare (in respect of shares arising from a 
SAYE exercise) and Equatex (MyShareBank).

Holders of the Company’s 7% cumulative fixed rate shares are only 
entitled to vote on any resolution to vary or abrogate the rights attached 
to the fixed rate shares. Holders have one vote for every fully paid 7% 
cumulative fixed rate share.

236 Vodafone Group Plc   

Annual Report 2022

Shareholder information (continued)

Strategic report

Governance

Financials

Other information

237 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

All of the Company’s ordinary shares are fully paid. Accordingly, no further 

Dividend rights

contribution of capital may be required by the Company from the holders 

Holders of 7% cumulative fixed rate shares are entitled to be paid 

English law specifies that any alteration to the Articles of Association 

must be approved by a special resolution of the Company’s shareholders.

The Company’s Articles of Association do not specifically restrict the 

of such shares.

Articles of Association

objects of the Company.

Directors

The Directors are empowered under the Articles of Association to exercise 

all the powers of the Company subject to any restrictions in the Articles 

of Association, the Companies Act 2006 (as defined in the Articles of 

Association) and any special resolution.

Under the Company’s Articles of Association a Director cannot vote in 

respect of any proposal in which the Director, or any person connected 

with the Director, has a material interest other than by virtue of the 

Director’s interest in the Company’s shares or other securities. However, 

in respect of each financial year, or other accounting period of the 

Company, a fixed cumulative preferential dividend of 7% p.a. on the 

nominal value of the fixed rate shares. A fixed cumulative preferential 

dividend may only be paid out of available distributable profits which 

the Directors have resolved should be distributed.

The fixed rate shares do not have any other right to share in the 

Company’s profits. 

Holders of the Company’s ordinary shares may, by ordinary resolution, 

declare dividends but may not declare dividends in excess of the amount 

recommended by the Directors. The Board of Directors may also pay 

interim dividends. No dividend may be paid other than out of profits 

available for distribution.

Dividends on ordinary shares can be paid to shareholders in whatever 

currency the Directors decide, using an appropriate exchange rate for 

any currency conversions which are required.

this restriction on voting does not apply in certain circumstances as set 

If a dividend has not been claimed for one year after the date of the 

out in the Articles of Association.

The Directors are empowered to exercise all the powers of the Company 

to borrow money, subject to the limitation that the aggregate amount of 

all liabilities and obligations of the Group outstanding at any time shall not 

exceed an amount equal to 1.5 times the aggregate of the Group’s share 

capital and reserves calculated in the manner prescribed in the Articles 

of Association unless sanctioned by an ordinary resolution of the 

resolution passed at a general meeting declaring that dividend or the 

resolution of the Directors providing for payment of that dividend, the 

Directors may invest the dividend or use it in some other way for the 

benefit of the Company until the dividend is claimed. If the dividend 

remains unclaimed for 12 years after the relevant resolution either 

declaring that dividend or providing for payment of that dividend, 

it will be forfeited and belong to the Company.

Company’s shareholders.

Voting rights

The Company can make market purchases of its own shares or agree 

to do so in the future provided it is duly authorised by its members in a 

general meeting and subject to and in accordance with section 701 of 

the Companies Act 2006. Such authority was given at the 2021 AGM. 

On 9 March 2022, the Company announced the first tranche of the 

irrevocable and non-discretionary share buy-back programme as a result 

of the maturing of the first tranche of the mandatory convertible bond 

(‘MCB’), as announced on 19 March 2021, had concluded. Following the 

At a general meeting of the Company, when voting on substantive 

resolutions (i.e. any resolution which is not a procedural resolution) each 

shareholder who is entitled to vote and is present in person or by proxy 

has one vote for every share held (a poll vote). Procedural resolutions 

(such as a resolution to adjourn a general meeting or a resolution on the 

choice of Chairman of a general meeting) shall be decided on a show of 

hands, where each shareholder who is present at the meeting has one 

vote regardless of the number of shares held, unless a poll is demanded. 

maturing of the second tranche of the MCB, the Company announced 

Shareholders entitled to vote at general meetings may appoint proxies 

that a new irrevocable and non-discretionary share buy-back programme 

who are entitled to vote, attend and speak at general meetings. Two 

would commence on 17 March 2022. In order to satisfy the conversion 

shareholders present in person or by proxy constitute a quorum for 

of the second tranche of the MCB, 1,518,629,693 shares were issued from 

purposes of a general meeting of the Company.

existing shares held in treasury. Under this programme the Company is 

expected to purchase up to the number of ordinary shares of 20 20/21 US 

cents each announced for the programme on 9 March 2022. The number 

of shares expected to be purchased is below the number permitted to be 

purchased by the Company pursuant to the authority granted by the 

shareholders at the 2021 AGM.

Read more about the programme  

on pages 31-32

At each AGM all Directors shall offer themselves for election or  

re-election, as applicable, in accordance with the Company’s Articles 

of Association and in the interests of good corporate governance.

Directors are not required under the Company’s Articles of Association 

to hold any shares of the Company as a qualification to act as a Director, 

although the Executive Directors are required to under the Company’s 

Remuneration Policy. 

Read more on the Remuneration Policy  

on pages 93-98

Rights attaching to the Company’s shares

At 31 March 2022, the issued share capital of the Company was 

comprised of 50,000 7% cumulative fixed rate shares of £1.00 each and 

28,370,051,346 ordinary shares (excluding treasury shares) of 20 20/21 US 

cents each. As at 31 March 2022, 447,576,522 ordinary shares were held 

in Treasury.

Under English law, shareholders of a public company such as the 

Company are not permitted to pass resolutions by written consent. 

Record holders of the Company’s ADSs are entitled to attend, speak 

and vote on a poll or a show of hands at any general meeting of the 

Company’s shareholders by the depositary’s appointment of them 

as corporate representatives or proxies with respect to the underlying 

ordinary shares represented by their ADSs. Alternatively, holders of ADSs 

are entitled to vote by supplying their voting instructions to the depositary 

or its nominee who will vote the ordinary shares underlying their ADSs in 

accordance with their instructions.

Holders of the Company’s ADSs are entitled to receive notices of 

shareholders’ meetings under the terms of the deposit agreement 

relating to the ADSs.

Employees who hold shares in a vested nominee share account are able 

to vote through the respective plan’s trustees. Note there is now a vested 

share account with Computershare (in respect of shares arising from a 

SAYE exercise) and Equatex (MyShareBank).

Holders of the Company’s 7% cumulative fixed rate shares are only 

entitled to vote on any resolution to vary or abrogate the rights attached 

to the fixed rate shares. Holders have one vote for every fully paid 7% 

cumulative fixed rate share.

Liquidation rights
In the event of the liquidation of the Company, after payment of all 
liabilities and deductions in accordance with English law, the holders of 
the Company’s 7% cumulative fixed rate shares would be entitled to a 
sum equal to the capital paid up on such shares, together with certain 
dividend payments, in priority to holders of the Company’s ordinary 
shares. The holders of the fixed rate shares do not have any other right 
to share in the Company’s surplus assets.

Pre-emptive rights and new issues of shares
Under section 549 of the Companies Act 2006 Directors are, with certain 
exceptions, unable to allot the Company’s ordinary shares or securities 
convertible into the Company’s ordinary shares without the authority 
of the shareholders in a general meeting. In addition, section 561 of the 
Companies Act 2006 imposes further restrictions on the issue of equity 
securities (as defined in the Companies Act 2006 which include the 
Company’s ordinary shares and securities convertible into ordinary 
shares) which are, or are to be, paid up wholly in cash and not first 
offered to existing shareholders. The Company’s Articles of Association 
allow shareholders to authorise Directors for a period specified in the 
relevant resolution to allot (i) relevant securities generally up to an 
amount fixed by the shareholders; and (ii) equity securities for cash 
other than in connection with a pre-emptive offer up to an amount 
specified by the shareholders and free of the pre-emption restriction in 
section 561. At the 2021 AGM the amount of relevant securities fixed by 
shareholders under (i) above and the amount of equity securities specified 
by shareholders under (ii) above were in line with the Pre-Emption Group’s 
Statement of Principles. 

Further details of such proposals are provided in the 2022 Notice of AGM.

Disclosure of interests in the Company’s shares
There are no provisions in the Articles of Association whereby persons 
acquiring, holding or disposing of a certain percentage of the Company’s 
shares are required to make disclosure of their ownership percentage 
although such requirements exist under the Disclosure Guidance and 
Transparency Rules.

General meetings and notices
Subject to the Articles of Association, AGMs are held at such times and 
place as determined by the Directors of the Company. The Directors 
may also, when they think fit, convene other general meetings of the 
Company. General meetings may also be convened on requisition as 
provided by the Companies Act 2006.

An AGM is required to be called on not less than 21 days’ notice in 
writing. Subject to obtaining shareholder approval on an annual basis, 
the Company may call other general meetings on 14 days’ notice. 
The Directors may determine that persons entitled to receive notices 
of meetings are those persons entered on the register at the close of 
business on a day determined by the Directors but not later than 21 days 
before the date the relevant notice is sent. The notice may also specify 
the record date, the time of which shall be determined in accordance 
with the Articles of Association and the Companies Act 2006.

Under section 336 of the Companies Act 2006 the AGM must be held 
each calendar year and within six months of the Company’s year end.

Variation of rights
If at any time the Company’s share capital is divided into different classes 
of shares, the rights attached to any class may be varied, subject to the 
provisions of the Companies Act 2006, either with the consent in writing 
of the holders of three quarters in nominal value of the shares of that 
class or at a separate meeting of the holders of the shares of that class.

At every such separate meeting all of the provisions of the Articles of 
Association relating to proceedings at a general meeting apply, except 
that (i) the quorum is to be the number of persons (which must be at least 
two) who hold or represent by proxy not less than one third in nominal 
value of the issued shares of the class or, if such quorum is not present 
on an adjourned meeting, one person who holds shares of the class 

regardless of the number of shares he holds; (ii) any person present in 
person or by proxy may demand a poll; and (iii) each shareholder will have 
one vote per share held in that particular class in the event a poll is taken. 
Class rights are deemed not to have been varied by the creation or issue 
of new shares ranking equally with or subsequent to that class of shares 
in sharing in profits or assets of the Company or by a redemption or 
repurchase of the shares by the Company.

Limitations on transfer, voting and shareholding
As far as the Company is aware there are no limitations imposed on the 
transfer, holding or voting of the Company’s ordinary shares other than 
those limitations that would generally apply to all of the shareholders, 
those that apply by law (e.g. due to insider dealing rules) or those that 
apply as a result of failure to comply with a notice under section 793 
of the Companies Act 2006.

No shareholder has any securities carrying special rights with regard to 
control of the Company. The Company is not aware of any agreements 
between holders of securities that may result in restrictions on the 
transfer of securities.

Documents on display
The Company is subject to the information requirements of the 
Exchange Act applicable to foreign private issuers. In accordance with 
these requirements the Company files its Annual Report on Form 20-F 
and other related documents with the SEC. These documents may be 
inspected at the SEC’s public reference rooms located at 100 F Street, 
NE Washington, DC 20549. Information on the operation of the public 
reference room can be obtained in the United States by calling the SEC 
on +1-800-SEC-0330. In addition, some of the Company’s SEC filings, 
including all those filed on or after 4 November 2002, are available on 
the SEC’s website at sec.gov. 

Click to download a copy of the Company’s Articles 
of Association. Copies can also be obtained from the 
Company’s registered office

Material contracts
At the date of this Annual Report the Group is not party to any contracts 
that are considered material to its results or operations except for:

 – its EUR 3,840,000,000 (as increased to EUR 3,990,000,000) and 

USD 3,935,000,000 (as increased to USD 4,004,000,000) revolving 
credit facilities which are discussed in note 21 “Borrowings” to the 
consolidated statements;

 – the Contribution and Transfer Agreement dated 31 December 2016, 
as amended, relating to the contribution and/or transfer of shares in 
Ziggo Group Holding B.V. and Vodafone Libertel B.V. to Lynx Global 
Europe II B.V. and the formation of the Netherlands joint venture;
 – the Implementation Agreement dated 20 March 2017, as amended, 
relating to the combination of the Indian mobile telecommunications 
businesses of Vodafone Group and Idea Group as detailed in note 27 
“Acquisitions and disposals” to the consolidated financial statements;
 – the Implementation Agreement dated 25 April 2018 relating to the 
combination of the businesses of Indus Towers and Bharti Infratel; 
 – the Sale and Purchase Agreement dated 9 May 2018 relating to the 
purchase of Liberty Global plc’s businesses in Germany, Romania, 
Hungary and the Czech Republic;

 – the Transitional Services Agreement dated 31 July 2019 relating 

to services and cooperation relating to the sale of Liberty Global plc’s 
businesses in Germany, Romania, Hungary and the Czech Republic; and
 – the Deed of Merger dated 31 March 2020 relating to the combination 
of Vodafone Italy’s towers with INWIT’s passive network infrastructure.

Exchange controls
There are no UK Government laws, decrees or regulations that restrict or 
affect the export or import of capital including, but not limited to, foreign 
exchange controls on remittance of dividends on the ordinary shares or 
on the conduct of the Group’s operations.

238 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Shareholder information (continued)

may be claiming foreign tax credits in situations where an intermediary 
in the chain of ownership between such holders and the issuer of the 
security underlying the depositary receipts, or a party to whom depositary 
receipts or deposited shares are delivered by the depositary prior to 
the receipt by the depositary of the corresponding securities, has taken 
actions inconsistent with the ownership of the underlying security by 
the person claiming the credit, such as a disposition of such security. 
Such actions may also be inconsistent with the claiming of the 
reduced tax rates that may be applicable to certain dividends received 
by certain non-corporate holders, as described below. Accordingly, (i) the 
creditability of any UK taxes and (ii) the availability of the reduced tax rates 
for any dividends received by certain non-corporate US holders, each as 
described below, could be affected by actions taken by such parties or 
intermediaries. Generally exchanges of shares for ADRs and ADRs for 
shares will not be subject to US federal income tax or to UK tax other 
than stamp duty or stamp duty reserve tax. 

Taxation of dividends
UK taxation
Under current UK law, there is no requirement to withhold tax from the 
dividends that we pay. Shareholders who are within the charge to UK 
corporation tax will be subject to corporation tax on the dividends we 
pay unless the dividends fall within an exempt class and certain other 
conditions are met. It is expected that the dividends we pay would 
generally be exempt.

Individual shareholders in the Company who are resident in the UK will 
be subject to the income tax on the dividends we pay. Dividends will 
be taxable in the UK at the dividend rates applicable where the income 
received is above the dividend allowance (currently £2,000 per tax year) 
which is taxed at a nil rate. Dividend income is treated as the highest 
part of an individual shareholder’s income and the dividend allowance 
will count towards the basic or higher rate limits (as applicable) which 
may affect the rate of tax due on any dividend income in excess of 
the allowance.

US federal income taxation
Subject to the passive foreign investment company (‘PFIC’) rules 
described below, a US holder is subject to US federal income taxation 
on the gross amount of any dividend we pay out of our current or 
accumulated earnings and profits (as determined for US federal 
income tax purposes). Distributions in excess of current and accumulated 
earnings and profits will be treated as a non-taxable return of capital to 
the extent of the US holder’s basis in the shares or ADSs and thereafter 
as capital gain.

However, the Company does not maintain calculations of its earnings 
and profits in accordance with US federal income tax accounting 
principles. US holders should therefore assume that any distribution by 
the Company with respect to shares will be reported as ordinary dividend 
income. Dividends paid to a non-corporate US holder will be taxable to 
the holder at the reduced rate normally applicable to long-term capital 
gains provided that certain requirements are met.

Dividends must be included in income when the US holder, in the case 
of shares, or the depositary, in the case of ADSs, actually or constructively 
receives the dividend and will not be eligible for the dividends-received 
deduction generally allowed to US corporations in respect of dividends 
received from other US corporations.

Taxation
As this is a complex area investors should consult their own tax 
adviser regarding the US federal, state and local, the UK and other tax 
consequences of owning and disposing of shares and ADSs in their 
particular circumstances.

This section describes, primarily for a US holder (as defined below), 
in general terms, the principal US federal income tax and UK tax 
consequences of owning or disposing of shares or ADSs in the Company 
held as capital assets (for US and UK tax purposes). This section does not, 
however, cover the tax consequences for members of certain classes of 
holders subject to special rules including, for example, US expatriates and 
former long-term residents of the United States; officers and employees 
of the Company; holders that, directly, indirectly or by attribution, 
hold 5% or more of the Company’s stock (by vote or value); financial 
institutions; insurance companies; individual retirement accounts 
and other tax-deferred accounts; tax-exempt organisations; dealers in 
securities or currencies; investors that will hold shares or ADSs as part of 
straddles, hedging transactions or conversion transactions for US federal 
income tax purposes; investors holding shares or ADSs in connection with 
a trade or business conducted outside of the US; or US holders whose 
functional currency is not the US dollar.

A US holder is a beneficial owner of shares or ADSs that is for US federal 
income tax purposes:

 – an individual citizen or resident of the United States;
 – a US domestic corporation;
 – an estate, the income of which is subject to US federal income tax 

regardless of its source; or

 – a trust, if a US court can exercise primary supervision over the trust’s 
administration and one or more US persons are authorised to control 
all substantial decisions of the trust, or the trust has validly elected to 
be treated as a domestic trust for US federal income tax purposes. 

If an entity or arrangement treated as a partnership for US federal 
income tax purposes holds the shares or ADSs, the US federal income 
tax treatment of a partner in such partnership will generally depend on 
the status of the partner and the tax treatment of the partnership. Holders 
that are entities or arrangements treated as partnerships for US federal 
income tax purposes should consult their tax advisers concerning the 
US federal income tax consequences to them and their partners of 
the ownership and disposition of shares or ADSs by the partnership.

This section is based on the US Internal Revenue Code of 1986, as 
amended, its legislative history, existing and proposed regulations 
thereunder, published rulings and court decisions, and on the tax laws 
of the UK, the Double Taxation Convention between the United States 
and the UK (the ‘treaty’) and current HM Revenue and Customs (‘HMRC’) 
published practice, all as of the date hereof. These laws and such practice 
are subject to change, possibly on a retroactive basis.

This section is further based in part upon the representations of the 
depositary and assumes that each obligation in the deposit agreement 
and any related agreement will be performed in accordance with 
its terms.

For the purposes of the treaty and the US-UK double taxation convention 
relating to estate and gift taxes (the ‘Estate Tax Convention’), and for US 
federal income tax and UK tax purposes, this section is based on the 
assumption that a holder of ADRs evidencing ADSs will generally be 
treated as the owner of the shares in the Company represented by 
those ADRs. Investors should note that a ruling by the first-tier tax 
tribunal in the UK has cast doubt on this view, but HMRC have stated that 
they will continue to apply their long-standing practice of regarding the 
holder of such ADRs as holding the beneficial interest in the underlying 
shares. Similarly, the US Treasury has expressed concern that US holders 
of depositary receipts (such as holders of ADRs representing our ADSs) 

 
238 Vodafone Group Plc   

Annual Report 2022

Shareholder information (continued)

Strategic report

Governance

Financials

Other information

239 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Taxation

As this is a complex area investors should consult their own tax 

may be claiming foreign tax credits in situations where an intermediary 

in the chain of ownership between such holders and the issuer of the 

adviser regarding the US federal, state and local, the UK and other tax 

security underlying the depositary receipts, or a party to whom depositary 

consequences of owning and disposing of shares and ADSs in their 

receipts or deposited shares are delivered by the depositary prior to 

particular circumstances.

This section describes, primarily for a US holder (as defined below), 

in general terms, the principal US federal income tax and UK tax 

consequences of owning or disposing of shares or ADSs in the Company 

held as capital assets (for US and UK tax purposes). This section does not, 

however, cover the tax consequences for members of certain classes of 

holders subject to special rules including, for example, US expatriates and 

former long-term residents of the United States; officers and employees 

of the Company; holders that, directly, indirectly or by attribution, 

hold 5% or more of the Company’s stock (by vote or value); financial 

institutions; insurance companies; individual retirement accounts 

and other tax-deferred accounts; tax-exempt organisations; dealers in 

the receipt by the depositary of the corresponding securities, has taken 

actions inconsistent with the ownership of the underlying security by 

the person claiming the credit, such as a disposition of such security. 

Such actions may also be inconsistent with the claiming of the 

reduced tax rates that may be applicable to certain dividends received 

by certain non-corporate holders, as described below. Accordingly, (i) the 

creditability of any UK taxes and (ii) the availability of the reduced tax rates 

for any dividends received by certain non-corporate US holders, each as 

described below, could be affected by actions taken by such parties or 

intermediaries. Generally exchanges of shares for ADRs and ADRs for 

shares will not be subject to US federal income tax or to UK tax other 

than stamp duty or stamp duty reserve tax. 

securities or currencies; investors that will hold shares or ADSs as part of 

Taxation of dividends

straddles, hedging transactions or conversion transactions for US federal 

UK taxation

income tax purposes; investors holding shares or ADSs in connection with 

Under current UK law, there is no requirement to withhold tax from the 

dividends that we pay. Shareholders who are within the charge to UK 

corporation tax will be subject to corporation tax on the dividends we 

pay unless the dividends fall within an exempt class and certain other 

conditions are met. It is expected that the dividends we pay would 

generally be exempt.

Individual shareholders in the Company who are resident in the UK will 

be subject to the income tax on the dividends we pay. Dividends will 

be taxable in the UK at the dividend rates applicable where the income 

received is above the dividend allowance (currently £2,000 per tax year) 

which is taxed at a nil rate. Dividend income is treated as the highest 

part of an individual shareholder’s income and the dividend allowance 

will count towards the basic or higher rate limits (as applicable) which 

may affect the rate of tax due on any dividend income in excess of 

the allowance.

US federal income taxation

Subject to the passive foreign investment company (‘PFIC’) rules 

described below, a US holder is subject to US federal income taxation 

on the gross amount of any dividend we pay out of our current or 

accumulated earnings and profits (as determined for US federal 

income tax purposes). Distributions in excess of current and accumulated 

earnings and profits will be treated as a non-taxable return of capital to 

the extent of the US holder’s basis in the shares or ADSs and thereafter 

as capital gain.

However, the Company does not maintain calculations of its earnings 

and profits in accordance with US federal income tax accounting 

principles. US holders should therefore assume that any distribution by 

the Company with respect to shares will be reported as ordinary dividend 

income. Dividends paid to a non-corporate US holder will be taxable to 

the holder at the reduced rate normally applicable to long-term capital 

gains provided that certain requirements are met.

Dividends must be included in income when the US holder, in the case 

of shares, or the depositary, in the case of ADSs, actually or constructively 

receives the dividend and will not be eligible for the dividends-received 

deduction generally allowed to US corporations in respect of dividends 

received from other US corporations.

a trade or business conducted outside of the US; or US holders whose 

functional currency is not the US dollar.

A US holder is a beneficial owner of shares or ADSs that is for US federal 

income tax purposes:

 – an individual citizen or resident of the United States;

 – a US domestic corporation;

 – an estate, the income of which is subject to US federal income tax 

regardless of its source; or

 – a trust, if a US court can exercise primary supervision over the trust’s 

administration and one or more US persons are authorised to control 

all substantial decisions of the trust, or the trust has validly elected to 

be treated as a domestic trust for US federal income tax purposes. 

If an entity or arrangement treated as a partnership for US federal 

income tax purposes holds the shares or ADSs, the US federal income 

tax treatment of a partner in such partnership will generally depend on 

the status of the partner and the tax treatment of the partnership. Holders 

that are entities or arrangements treated as partnerships for US federal 

income tax purposes should consult their tax advisers concerning the 

US federal income tax consequences to them and their partners of 

the ownership and disposition of shares or ADSs by the partnership.

This section is based on the US Internal Revenue Code of 1986, as 

amended, its legislative history, existing and proposed regulations 

thereunder, published rulings and court decisions, and on the tax laws 

of the UK, the Double Taxation Convention between the United States 

and the UK (the ‘treaty’) and current HM Revenue and Customs (‘HMRC’) 

published practice, all as of the date hereof. These laws and such practice 

are subject to change, possibly on a retroactive basis.

This section is further based in part upon the representations of the 

depositary and assumes that each obligation in the deposit agreement 

and any related agreement will be performed in accordance with 

its terms.

For the purposes of the treaty and the US-UK double taxation convention 

relating to estate and gift taxes (the ‘Estate Tax Convention’), and for US 

federal income tax and UK tax purposes, this section is based on the 

assumption that a holder of ADRs evidencing ADSs will generally be 

treated as the owner of the shares in the Company represented by 

those ADRs. Investors should note that a ruling by the first-tier tax 

tribunal in the UK has cast doubt on this view, but HMRC have stated that 

they will continue to apply their long-standing practice of regarding the 

holder of such ADRs as holding the beneficial interest in the underlying 

shares. Similarly, the US Treasury has expressed concern that US holders 

of depositary receipts (such as holders of ADRs representing our ADSs) 

The amount of the dividend distribution to be included in income will 
be the US dollar value of the pound sterling or euro payments made 
determined at the spot pound sterling/US dollar rate or the spot euro/
US dollar rate, as applicable, on the date the dividends are received 
by the US holder, in the case of shares, or the depositary, in the case of 
ADSs, regardless of whether the payment is in fact converted into US 
dollars at that time. If dividends received in pounds sterling or euros are 
converted into US dollars on the day they are received, the US holder 
generally will not be required to recognise any foreign currency gain or 
loss in respect of the dividend income.

Where UK tax is payable on any dividends received, a US holder may be 
entitled, subject to certain limitations, to a foreign tax credit in respect of 
such taxes.

Taxation of capital gains
UK taxation
A US holder that is not resident in the UK will generally not be liable for 
UK tax in respect of any capital gain realised on a disposal of our shares 
or ADSs.

However, a US holder may be liable for both UK and US tax in respect of 
a gain on the disposal of our shares or ADSs if the US holder:

 – is a citizen of the United States and is resident in the UK;
 – is an individual who realises such a gain during a period of “temporary 
non-residence” (broadly, where the individual becomes resident in the 
UK, having ceased to be so resident for a period of five years or less, 
and was resident in the UK for at least four out of the seven tax years 
immediately preceding the year of departure from the UK);

 – is a US domestic corporation resident in the UK by reason of being 

centrally managed and controlled in the UK; or

 – is a citizen or a resident of the United States, or a US domestic 

corporation, that has used, held or acquired the shares or ADSs in 
connection with a branch, agency or permanent establishment in the 
UK through which it carries on a trade, profession or vocation in the UK.

In such circumstances, relief from double taxation may be available 
under the treaty. Holders who may fall within one of the above categories 
should consult their professional advisers.

US federal income taxation
Subject to the PFIC rules described below, a US holder that sells or 
otherwise disposes of our shares or ADSs generally will recognise a capital 
gain or loss for US federal income tax purposes equal to the difference, if 
any, between the US dollar value of the amount realised and the holder’s 
adjusted tax basis, determined in US dollars, in the shares or ADSs. This 
capital gain or loss will be a long-term capital gain or loss if the US holder’s 
holding period in the shares or ADSs exceeds one year.

The gain or loss will generally be income or loss from sources within the 
US for foreign tax credit limitation purposes. The deductibility of losses is 
subject to limitations.

Additional tax considerations
UK inheritance tax
An individual who is domiciled in the United States (for the purposes of 
the Estate Tax Convention) and is not a UK national will not be subject 
to UK inheritance tax in respect of our shares or ADSs on the individual’s 
death or on a transfer of the shares or ADSs during the individual’s lifetime, 
provided that any applicable US federal gift or estate tax is paid, unless 
the shares or ADSs are part of the business property of a UK permanent 
establishment or pertain to a UK fixed base used for the performance 
of independent personal services. Where the shares or ADSs have been 
placed in trust by a settlor they may be subject to UK inheritance tax 
unless, when the trust was created, the settlor was domiciled in the 
United States and was not a UK national. Where the shares or ADSs 
are subject to both UK inheritance tax and to US federal gift or estate 
tax, the estate tax convention generally provides a credit against 
US federal tax liabilities for UK inheritance tax paid.

UK stamp duty and stamp duty reserve tax
Stamp duty will, subject to certain exceptions, be payable on any 
instrument transferring our shares to the custodian of the depositary at 
the rate of 1.5% on the amount or value of the consideration if on sale or 
on the value of such shares if not on sale. Stamp duty reserve tax (‘SDRT’), 
at the rate of 1.5% of the amount or value of the consideration or the 
value of the shares, could also be payable in these circumstances but 
no SDRT will be payable if stamp duty equal to such SDRT liability is paid.

Following rulings of the European Court of Justice and the first-tier tax 
tribunal in the UK, HMRC have confirmed that the 1.5% SDRT charge will 
not be levied on an issue of shares to a depositary receipt system on the 
basis that such a charge is contrary to EU law. The effect of this EU case 
law will continue to be recognised and followed in the United Kingdom 
pursuant to the provisions of the European Union (Withdrawal) Act 2018, 
even though the United Kingdom is no longer part of the EU, and HMRC’s 
published practice remains that the 1.5% charge will remain disapplied in 
such cases.

No stamp duty should in practice be required to be paid on any transfer of 
our ADSs provided that the ADSs and any separate instrument of transfer 
are executed and retained at all times outside the UK.

A transfer of our shares in registered form will attract ad valorem stamp 
duty generally at the rate of 0.5% of the purchase price of the shares. 
There is no charge to ad valorem stamp duty on gifts.

SDRT is generally payable on an unconditional agreement to transfer 
our shares in registered form at 0.5% of the amount or value of the 
consideration for the transfer, but if, within six years of the date of the 
agreement, an instrument transferring the shares is executed and 
stamped, any SDRT which has been paid would be repayable or, if the 
SDRT has not been paid, the liability to pay the tax (but not necessarily 
interest and penalties) would be cancelled. However, an agreement to 
transfer our ADSs will not give rise to SDRT.

PFIC rules
We do not believe that our shares or ADSs will be stock of a PFIC 
for US federal income tax purposes for our current taxable year or 
the foreseeable future. This conclusion is a factual determination 
that is made annually and thus is subject to change. If we are a PFIC, 
US holders of shares would be required (i) to pay a special US addition 
to tax on certain distributions and (ii) any gain realised on the sale 
or other disposition of the shares or ADSs would in general not 
be treated as a capital gain unless a US holder elects to be taxed 
annually on a mark-to-market basis with respect to the shares or ADSs.

Otherwise a US holder would be treated as if he or she has realised such 
gain and certain “excess distributions” rateably over the holding period 
for the shares or ADSs and would be taxed at the highest tax rate in effect 
for each such year to which the gain was allocated. An interest charge in 
respect of the tax attributable to each such preceding year beginning with 
the first such year in which our shares or ADSs were treated as stock in a 
PFIC would also apply. In addition, dividends received from us would not 
be eligible for the reduced rate of tax described above under “Taxation of 
dividends – US federal income taxation”.

Back-up withholding and information reporting
Payments of dividends and other proceeds to a US holder with respect 
to shares or ADSs, by a US paying agent or other US intermediary will 
be reported to the Internal Revenue Service and to the US holder as may 
be required under applicable regulations. Back-up withholding may apply 
to these payments if the US holder fails to provide an accurate taxpayer 
identification number or certification of exempt status or fails to comply 
with applicable certification requirements.

Certain US holders are not subject to back-up withholding. US holders 
should consult their tax advisers about these rules and any other 
reporting obligations that may apply to the ownership or disposition 
of shares or ADSs, including requirements related to the holding of 
certain foreign financial assets.

 
240 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

History and development

Regulation

The Company was incorporated under English law in 1984 as Racal 
Strategic Radio Limited (registered number 1833679). After various 
name changes, 20% of Racal Telecom Plc share capital was offered 
to the public in October 1988. The Company was fully demerged 
from Racal Electronics Plc and became an independent company 
in September 1991 at which time it changed its name to Vodafone 
Group Plc. Since then we have entered into various transactions which 
impacted on the development of the Group. The most significant in the 
year ended 31 March 2022 are summarised below. 

 – On 24 February 2022, the Group sold 63.6 million shares in Indus 

Towers Limited (‘Indus’) through an accelerated book build offering 
which generated net proceeds of approximately INR 14.2 billion 
(US$189 million). Following this transaction, the Group held 
694.2 million shares in Indus, equivalent to a 25.8% shareholding. 
 – On the same date, Vodafone entered into an agreement with Bharti 
Airtel Limited (one of the existing promoters of Indus, ‘Bharti’), to sell 
a further 127.1 million shares in Indus, equivalent to 4.7% of Indus’ 
outstanding share capital. The transaction was completed on 
29 March 2022, following which Vodafone held 567.2 million shares 
in Indus, equivalent to a 21.0% shareholding. 

 – On 3 March 2022, Vodafone Idea Limited (‘Vi’) announced an equity 
raise of up to INR 45 billion (US$600 million) by way of a preferential 
allotment (the ‘Vi Capital Raise’). The Vi Capital Raise was completed 
on 31 March 2022, with the Group contributing INR 33.75 billion 
(US$445 million) using the net proceeds realised through the earlier 
sale of Indus shares. Following the Vi Capital Raise, Vodafone’s holding 
in Vi was equivalent to a 47.6% shareholding.

Read more in our financial statements, note 12  
‘Investments in associate and joint arrangements’

Introduction
Our operating companies are generally subject to regulation 
governing their business activities. Such regulation typically 
takes the form of industry-specific law and regulation covering 
telecommunications services and general competition (antitrust) 
law applicable to all activities. The following section describes the 
regulatory frameworks and the key regulatory developments at 
national and regional level and in the European Union (‘EU’), in which 
we had significant interests during the year ended 31 March 2022. 
Many of the regulatory developments reported in the following section 
involve ongoing proceedings or consideration of potential proceedings 
that have not reached a conclusion. Accordingly, we are unable to attach 
a specific level of financial risk to our performance from such matters.

European Union (‘EU’) 
The European Electronic Communications Code (‘Code’) has updated 
the telecoms regulatory framework in Europe. The Code should have 
been transposed by Member States in Europe by December 2020. 
However, as of end of March 2022, only some of the EU governments 
within our footprint have done that: Germany, Italy, Hungary, Greece, 
Czech Republic, Netherlands (and UK). In other markets – namely Spain, 
Portugal, Romania and Ireland – the law is still in the review and/or 
approval process. Given the delay, the European Commission (‘EC’) 
has started infringement procedures and warned the remaining 
Member States that in case of further delays the breach will be 
referred to the Court of Justice of the European Union (‘CJEU’). 

In April 2021, the EC published its AI regulation (‘AI Act’) setting out a 
number of prohibited AI use cases and new requirements for providers 
of high-risk AI. Negotiations on the AI Act are progressing slowly, with 
the Council of the European Union (‘Council’) looking to conduct a 
first reading on the file before the end of the French Presidency in 
June 2022, and the European Parliament aiming to adopt its position 
in a Plenary vote in November 2022, paving the way for trilogue talks 
on the file to conclude in early/mid 2023.

Negotiations on the Digital Services Act package (consisting of the 
Digital Services Act (‘DSA’) and the Digital Markets Act (‘DMA’)) continue. 
On 24 March 2022, political negotiators in the EU Institutions reached 
agreement on the text of the DMA. This included a number of technical 
amendments from the December 2021 text, and compromises relevant 
to the financial thresholds for those platforms that fall within scope, the 
exact nature of some of the specific obligations (e.g. interoperability) and 
also fines (under the agreed text, gatekeepers can be sanctioned up to 
10% of their annual worldwide turnover in the case of first infringements, 
and up to 20% in the case of repeated infringements). The DMA is 
expected to be formally adopted in 2022, and enter into force in 
early 2023. Negotiations on the DSA are progressing and will likely 
be concluded under the Czech Presidency in the second half of 2022. 

In February 2022, the EC published its proposal for a regulation laying 
down harmonised rules on fair access to and fair use of data (the ‘Data 
Act’). The Data Act will be a regulation that aims to facilitate the sharing 
and reuse of non-personal data in the single market, removing current 
obstacles and clarifying the rights of various parties involved in generating 
and sharing data. The regulation applies to manufacturers of connected 
devices, data holders, recipients, and providers of data processing services 
(cloud service providers) who will be subject to new requirements to 
support switching and interoperability, while maintaining a minimum 
service functionality. 

In February 2021, the EC proposed the prolongation of the Roaming 
Regulation for 10 years in order to ensure the continuation of Roam- 
Like-at-Home (‘RLAH’). The political agreement between the European 
Parliament and the Council was reached in December 2021 and 
the new regulation shall enter into force on 1 July 2022. The new 
regulation reduces the wholesale caps for all services (data, voice 
and SMS) and brings new measures on transparency (including on 
the use of non-terrestrial networks), quality of service and access to 
emergency communications.

240 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

241 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

History and development

Regulation

The Company was incorporated under English law in 1984 as Racal 

Strategic Radio Limited (registered number 1833679). After various 

name changes, 20% of Racal Telecom Plc share capital was offered 

to the public in October 1988. The Company was fully demerged 

from Racal Electronics Plc and became an independent company 

in September 1991 at which time it changed its name to Vodafone 

Group Plc. Since then we have entered into various transactions which 

impacted on the development of the Group. The most significant in the 

year ended 31 March 2022 are summarised below. 

 – On 24 February 2022, the Group sold 63.6 million shares in Indus 

Towers Limited (‘Indus’) through an accelerated book build offering 

which generated net proceeds of approximately INR 14.2 billion 

(US$189 million). Following this transaction, the Group held 

694.2 million shares in Indus, equivalent to a 25.8% shareholding. 

 – On the same date, Vodafone entered into an agreement with Bharti 

Introduction

Our operating companies are generally subject to regulation 

governing their business activities. Such regulation typically 

takes the form of industry-specific law and regulation covering 

telecommunications services and general competition (antitrust) 

law applicable to all activities. The following section describes the 

regulatory frameworks and the key regulatory developments at 

national and regional level and in the European Union (‘EU’), in which 

we had significant interests during the year ended 31 March 2022. 

Many of the regulatory developments reported in the following section 

involve ongoing proceedings or consideration of potential proceedings 

that have not reached a conclusion. Accordingly, we are unable to attach 

a specific level of financial risk to our performance from such matters.

European Union (‘EU’) 

Airtel Limited (one of the existing promoters of Indus, ‘Bharti’), to sell 

The European Electronic Communications Code (‘Code’) has updated 

a further 127.1 million shares in Indus, equivalent to 4.7% of Indus’ 

the telecoms regulatory framework in Europe. The Code should have 

outstanding share capital. The transaction was completed on 

been transposed by Member States in Europe by December 2020. 

29 March 2022, following which Vodafone held 567.2 million shares 

However, as of end of March 2022, only some of the EU governments 

in Indus, equivalent to a 21.0% shareholding. 

 – On 3 March 2022, Vodafone Idea Limited (‘Vi’) announced an equity 

raise of up to INR 45 billion (US$600 million) by way of a preferential 

allotment (the ‘Vi Capital Raise’). The Vi Capital Raise was completed 

on 31 March 2022, with the Group contributing INR 33.75 billion 

(US$445 million) using the net proceeds realised through the earlier 

sale of Indus shares. Following the Vi Capital Raise, Vodafone’s holding 

in Vi was equivalent to a 47.6% shareholding.

Read more in our financial statements, note 12  

‘Investments in associate and joint arrangements’

within our footprint have done that: Germany, Italy, Hungary, Greece, 

Czech Republic, Netherlands (and UK). In other markets – namely Spain, 

Portugal, Romania and Ireland – the law is still in the review and/or 

approval process. Given the delay, the European Commission (‘EC’) 

has started infringement procedures and warned the remaining 

Member States that in case of further delays the breach will be 

referred to the Court of Justice of the European Union (‘CJEU’). 

In April 2021, the EC published its AI regulation (‘AI Act’) setting out a 

number of prohibited AI use cases and new requirements for providers 

of high-risk AI. Negotiations on the AI Act are progressing slowly, with 

the Council of the European Union (‘Council’) looking to conduct a 

first reading on the file before the end of the French Presidency in 

June 2022, and the European Parliament aiming to adopt its position 

in a Plenary vote in November 2022, paving the way for trilogue talks 

on the file to conclude in early/mid 2023.

Negotiations on the Digital Services Act package (consisting of the 

Digital Services Act (‘DSA’) and the Digital Markets Act (‘DMA’)) continue. 

On 24 March 2022, political negotiators in the EU Institutions reached 

agreement on the text of the DMA. This included a number of technical 

amendments from the December 2021 text, and compromises relevant 

to the financial thresholds for those platforms that fall within scope, the 

exact nature of some of the specific obligations (e.g. interoperability) and 

also fines (under the agreed text, gatekeepers can be sanctioned up to 

10% of their annual worldwide turnover in the case of first infringements, 

and up to 20% in the case of repeated infringements). The DMA is 

expected to be formally adopted in 2022, and enter into force in 

early 2023. Negotiations on the DSA are progressing and will likely 

be concluded under the Czech Presidency in the second half of 2022. 

In February 2022, the EC published its proposal for a regulation laying 

down harmonised rules on fair access to and fair use of data (the ‘Data 

Act’). The Data Act will be a regulation that aims to facilitate the sharing 

and reuse of non-personal data in the single market, removing current 

obstacles and clarifying the rights of various parties involved in generating 

and sharing data. The regulation applies to manufacturers of connected 

devices, data holders, recipients, and providers of data processing services 

(cloud service providers) who will be subject to new requirements to 

support switching and interoperability, while maintaining a minimum 

service functionality. 

In February 2021, the EC proposed the prolongation of the Roaming 

Regulation for 10 years in order to ensure the continuation of Roam- 

Like-at-Home (‘RLAH’). The political agreement between the European 

Parliament and the Council was reached in December 2021 and 

the new regulation shall enter into force on 1 July 2022. The new 

regulation reduces the wholesale caps for all services (data, voice 

and SMS) and brings new measures on transparency (including on 

the use of non-terrestrial networks), quality of service and access to 

emergency communications.

In March 2021, the EC published a ‘Connectivity Toolbox’, which 
is a joint deliverable of Member States and the EC containing best 
practices on network cost reduction, spectrum authorisation for 5G, 
the environmental footprint and environmental impact assessment of 
networks as well as electronic magnetic fields (‘EMF’). Member States are 
in the process of implementing the toolbox. The objective of this toolbox 
is to reduce the cost of broadband deployment in Europe for network 
operators while the EC is in the process of revising the Broadband Cost 
Reduction Directive (‘BCRD’). The BCRD proposal is expected to be 
published in September 2022.

In September 2021, the EC published a legislative proposal for a 
Decision of the European Parliament and of the Council establishing 
the 2030 Policy Programme ‘Path to the Digital Decade’. The proposal 
sets ambitious targets to be met by Member States by 2030 on the 
following four key pillars: a digitally skilled population and highly skilled 
digital professionals; secure and sustainable digital infrastructures (target 
is to have all European households connected to gigabit speeds and all 
populated areas covered by 5G); digital transformation of businesses; and 
digitisation of public services. The European Parliament and Council will 
need to endorse the targets through the regular EU legislative procedure. 
Furthermore, in February 2022 the EC proposed European digital rights 
and principles, covering issues including inclusion, freedom of choice 
online, online safety and security, and sustainable digitisation. 

Addressing the challenges posed by the COVID-19 pandemic, the 
Next Generation EU package is the Union’s means to support the 
recovery processes in EU Member States. The bulk of the proposed 
recovery measures are funded by a new temporary recovery instrument, 
the EU Recovery and Resilience Facility (‘RRF’), worth nearly €750 billion, 
which was adopted in December 2020. A significant amount is allocated 
towards digital and green initiatives, with a minimum threshold of 20% 
of the RRF to be allocated to digital and 37% to green initiatives. As of 
31 March 2022, the EC had approved the national plans under the RRF 
for 24 EU Member States, of which Czech Republic, Germany, Greece, 
Ireland, Italy, Portugal, Romania and Spain are within Vodafone’s footprint. 

In March 2022, the European Body of Regulators (‘BEREC’) published a 
draft update to the BEREC Guidelines on Net Neutrality, in response to 
the recent CJEU rulings on zero-rating practices. BEREC interprets the 
rulings to prohibit all price-differentiation practices that are not application 
agnostic. This would include Vodafone Pass tariff, which is currently offered 
in eight EU markets. Stakeholders had until 14 April 2022 to provide 
feedback, and BEREC intends to publish the final Guidelines in June 2022. 

Germany
In October 2021, the national regulatory authority (‘BNetzA’) published its 
draft regulation regarding the wholesale access markets (so-called Market 
3a). In the draft, BNetzA proposes no significant changes in relation to the 
regulation of the copper network access but has suggested a light touch 
regulation of fibre access (‘FTTH’). 

For the first time in Germany, an access regime based on full equivalence 
of input (‘EoI’) is intended to enforce the equal treatment of wholesale 
demand and Deutsche Telekom’s (‘DT’) retail arm. In addition, BNetzA 
proposes improved access to DT’s passive infrastructure (ducts, masts) 
with significant market power (‘SMP’) obligations to open DT’s passive 
network, including regulated prices for the first time. This would ensure 
Vodafone Germany’s wholesale based very high-speed digital subscriber 
line (‘VDSL’) business in the future, improve cost effective build out of 
Vodafone Germany’s own networks using ducts, and eliminate the risk of 
complete deregulation of DT’s fibre networks. The final regulation for the 
wholesale access markets is expected by the end of the second quarter 
of 2022.

Licences for frequency allocations at 800MHz, parts of 1800MHz, and 
2600MHz will expire at the end of 2025. Vodafone Germany currently 
holds allocations at 800MHz and 2600MHz. BNetzA is therefore assessing 
its options on how to proceed on the reallocation of this spectrum. It 
may either re-auction the spectrum, or prolong the existing licences, or 
a combination of these. BNetzA is currently consulting with stakeholders 
on approach and is expected to make a final decision on next steps by 
end of 2023 at the latest. 

In response to a preliminary reference from the National Court in 
Germany, on 2 September 2021, the CJEU issued three judgments 
related to zero-rated commercial offers of Vodafone Germany and DT. 
The judgements concluded that the specific zero-rated offers that were 
the subject of the judgments, and which included an exclusion of roaming 
or tethering, or a limitation on the bandwidth for certain categories of 
application respectively, were not compliant with the Open Internet 
Regulation (‘OIR’). On 27 April 2022, BNetzA consequently issued an 
order, announcing that Vodafone Pass is not compliant with OIR, and that 
Vodafone Germany must, firstly, stop marketing Pass from 1 July 2022 
and must migrate existing Pass customers to alternative tariffs by 
31 March 2023.

The IT Security Draft Law (‘IT SiG 2.0’), which lays down rules for using 
vendors of critical components in critical infrastructure, was adopted in 
May 2021. IT SiG 2.0 envisages two pillars to ensure network security 
based on, firstly, mandatory certification of critical components and, 
secondly, establishing the trustworthiness of the vendors of such 
critical components following clearly defined criteria and processes. 
To the extent these are not met, there will be the possibility of removing 
components from untrustworthy vendors. Components are deemed 
critical when they are used for ‘critical functions’, which are defined 
by BNetzA in agreement with the Federal Office for Information 
Security (‘BSI’).

Italy 
In March 2017, the national regulatory authority (‘AGCOM’) imposed a 
minimum billing period of one month for fixed and convergent offers, 
effective by the end of June 2017. The operators appealed AGCOM’s 
resolution before the Administrative Court and the appeal was rejected in 
February 2018. Vodafone Italy filed an appeal before the Council of State 
and after the public hearing held in July 2020, the Council of State issued 
a Preliminary referral to the CJEU in order to assess if AGCOM has the 
power to impose minimum and binding billing periods under EU law. 
The date for the first hearing has not yet been set.

In January 2020, the national competition authority (‘AGCM’) ruled 
that Vodafone Italy, Telecom Italia (‘TIM’), Fastweb and WindTre had 
coordinated their commercial strategies relating to the transition from 
four-week billing (28 days) to monthly billing, with the maintenance of 
an 8.6% price increase, in violation of Art.101 of Treaty on the Functioning 
of the EU (‘TFEU’). In July 2021, the Administrative Tribunal published its 
judgment annulling the AGCM’s decision and fine against Vodafone Italy 
for lack of evidence, accepting all of Vodafone Italy’s defensive arguments. 
According to the Tribunal, the alleged infringement was in fact the 
outcome of the companies’ independent choices to comply with 
legislation imposing an obligation to issue customer bills on a monthly 
basis. Prior to the Tribunal decision, Vodafone Italy had agreed to pay the 
€60 million fine in 15 monthly instalments of €4 million each. Following 
the Tribunal decision, Vodafone Italy started the process to be reimbursed 
for the two instalments, totalling €8 million, paid so far. The AGCM has 
submitted an appeal against the Tribunal decision to the Council of State. 
The process is ongoing. 

The frequencies in the 2.1GHz band have been renewed until 2029. 
Vodafone Italy paid €240 million in April 2021 for the renewal.

In April 2021, AGCOM started a public consultation on the co-investment 
commitments presented by TIM in January 2021. On the basis of the 
public consultation, AGCOM asked TIM to make some amendments to 
the co-investment offer. TIM accepted the amendments and published a 

242 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

final version of the co-investment offer on their website in January 2022. 
AGCOM is now considering the monitoring activity that will be implemented 
on the co-investment offers, but this is still subject to approval.

In accordance with Article 76 of the Code, once a co-investment is 
approved, then a national regulatory authority (‘NRA’) may deregulate any 
new fibre network developed through the co-investment offer. Therefore, 
upon receiving the final co-investment offer, in December 2021, AGCOM 
commenced a consultation on its proposed deregulation of any network 
rolled out on the basis of the co-investment offer. The consultation 
process is ongoing, with a final decision expected by the middle of 2022. 

United Kingdom 
In March 2021, Vodafone Ltd acquired 40MHz of 3.6GHz spectrum 
expiring in 2041 for £176 million. Within the negotiation stage of the 
auction, Vodafone Ltd and Telefónica agreed to trade spectrum, subject 
to regulatory approval, so that Vodafone Ltd’s holdings in the 3.4-3.6GHz 
band will be sufficiently proximate to be efficiently used by network 
equipment. Regulatory approval was granted in August 2021, and there 
will now be a transition period until 2025 as the trade is implemented. 
Vodafone Ltd’s total holdings in 3.4-3.6GHz are 90MHz, with fees payable 
from 2038. 

The 2100MHz band, originally awarded for 3G usage, became liable 
to £17 million per annum fees from January 2022, coinciding with 
depreciation of the fee paid at auction (the national regulatory authority 
(‘Ofcom’) levies annual fees on spectrum after an initial 20-year term). 

Ofcom is conducting a review of the UK mobile market, which 
commenced in May 2021. It is the first review of its kind, seeking to 
review the overall market structure and the ability of the market to 
fulfil the investment challenges that lie ahead. It runs alongside the 
government’s Wireless Infrastructure Strategy review, which is focused 
on future technologies and infrastructure evolution in the sector, with 
a particular focus on outcomes in the second half of the decade. Both 
projects are expected to conclude in the next 12 months.

Ofcom’s review of Net Neutrality rules is also underway. While the UK is 
still committed to high-level open internet alignment under the terms of 
the UK/EU trade deal, there is recognition that some reform is needed to 
ensure the potential of applications, devices and future technology is not 
constrained by the current rules. Ofcom has not published an indicative 
timeline for the completion of its review.

In November 2021, the Telecommunications Security Act (‘TSA’) was 
passed into legislation. This modified the Communications Act to allow 
the Secretary of State to issue High Risk Vendor (‘HRV’) designations that 
restrict the usage of named equipment suppliers. In February 2022, a draft 
HRV designation relating to Huawei products, which Vodafone Ltd uses 
in its radio access network, was issued for consultation. Measures being 
consulted on restrict the use of Huawei in the UK’s telecoms networks, 
including the removal of Huawei from 5G networks by the end of 2027. 
The consultation closed in March 2022. The TSA also allows the Secretary 
of State to issue security regulations requiring providers of electronic 
communications networks and services to comply with a specified Code 
of Practice. In March 2022, the Department for Digital, Culture, Media 
and Sport also launched a consultation on the contents of these security 
regulations and associated Code of Practice. Ofcom is similarly consulting 
on the compliance regime associated with the Code of Practice. 

Spain
In February 2020, Vodafone Spain requested that the national regulatory 
authority (‘CNMC’) extend and modify the commitments in relation to 
the Movistar-DTS merger in 2015 (which were due to end in April 2020). 
The CNMC issued a Resolution in July 2020, extending most of the 
initial commitments for an additional period of three years, in particular 
ensuring access to Movistar Estrenos and Movistar Series channels. 
The Resolution also removed the commitment that limited the terms 
(exclusivity, validity period and period of exploitation) in which Telefónica 
could acquire subscription video on demand content. Vodafone Spain has 
appealed this removal. 

In November 2021, the government initiated the parliamentary process 
to approve the new Audiovisual Communication Bill Project. The most 
relevant changes are: (i) amending RTVE Financing law, to eliminate the 
requirement on MNOs to contribute 0.9% telco revenues to the public 
corporation RTVE; and (ii) including over-the-top service providers in 
the requirement to provide 1.5% audiovisual revenue to RTVE. The text 
will now begin its parliamentary process, where a long-lasting debate is 
expected due to political divergences. Final approval is expected in the 
first half of 2022.

In October 2021, the CNMC has approved the regulation of the 
wholesale markets for broadband access (Market 3a and 3b). In particular, 
it expanded the geographic areas where CNMC requires Telefónica to 
maintain access obligations for ducts and poles and copper local loop 
unbundling. In addition, the CNMC brought forward the date by which 
Telefónica must close its copper exchanges. This will lead to an expedited 
obligation on Vodafone Spain to remove its collocated equipment from 
these exchanges.

In April 2021, the government approved a Royal Decree-Law amending 
the General Telecommunications Act. The amendments increase the 
duration of spectrum band concessions to a minimum of 20 years and 
allow for the possibility to extend this initial period, from a minimum of 
five and maximum of 20 years. The amendments also make it possible to 
extend existing concessions by 20 years, but only upon specific approval 
by the Ministry. 

In November 2021, the government initiated the parliamentary process 
to approve the new Telecommunications Bill. The most relevant points 
included in the draft Bill presented to the Congress by the government 
are: (i) the possibility of renewal of spectrum licences for all bands that 
are already assigned, (ii) the possibility of extending contracts for the 
same duration as the initial period (up to 24 months) and (iii) no specific 
obligations on OTTs to register as public electronic communications 
service providers, in line with the Code. The text was submitted to 
Congress to start its parliamentary process for final approval, expected 
in the second quarter of 2022.

In February 2022, the Ministry for Economy and Enterprise 
approved a Ministerial Decree that regulates the reassignment 
of the frequencies in the existing 3.4-3.8GHz concessions. This 
reassignment is a consequence of the granting of two new concessions 
in 2021. The Ministerial Decree foresees a six-month period in which 
the four operators holding concessions, Vodafone Spain included, 
must carry out a coordinated migration of the frequencies according 
to its new organisation.

In July 2021, the spectrum auction for the 700MHz band took place. 
Vodafone Spain, Orange and Telefónica each won spectrum, with 
2x10MHz each. Vodafone Spain paid €350 million. The concessions 
were formalised by the Ministry for Economy and Enterprise in 
December 2021, and the operators began the deployment of new 
700MHz radio stations network in January 2022.

In November 2021, the government published the draft Bill regulating 
customer service for consumers, which will introduce new requirements 
around the provision of customer care and managing customer 
complaints, and compensation. It is anticipated that the Bill will be 
approved in the first quarter of 2023.

In November 2021, the government approved the modification of the 
Consumer Law in order to incorporate the Directive (EU) 2019/2161 
as regards to better enforcement and modernisation of EU consumer 
protection rules. This new regulation will enter into force on 28 May 2022. 

In December 2021, the National State Budget 2022 was approved. The 
law sets a reduction of spectrum fees for a temporary period of two years, 
which will result in €11.2 million savings for Vodafone Spain.

242 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

243 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

final version of the co-investment offer on their website in January 2022. 

In November 2021, the government initiated the parliamentary process 

AGCOM is now considering the monitoring activity that will be implemented 

to approve the new Audiovisual Communication Bill Project. The most 

on the co-investment offers, but this is still subject to approval.

In accordance with Article 76 of the Code, once a co-investment is 

approved, then a national regulatory authority (‘NRA’) may deregulate any 

new fibre network developed through the co-investment offer. Therefore, 

upon receiving the final co-investment offer, in December 2021, AGCOM 

commenced a consultation on its proposed deregulation of any network 

rolled out on the basis of the co-investment offer. The consultation 

relevant changes are: (i) amending RTVE Financing law, to eliminate the 

requirement on MNOs to contribute 0.9% telco revenues to the public 

corporation RTVE; and (ii) including over-the-top service providers in 

the requirement to provide 1.5% audiovisual revenue to RTVE. The text 

will now begin its parliamentary process, where a long-lasting debate is 

expected due to political divergences. Final approval is expected in the 

first half of 2022.

process is ongoing, with a final decision expected by the middle of 2022. 

In October 2021, the CNMC has approved the regulation of the 

United Kingdom 

In March 2021, Vodafone Ltd acquired 40MHz of 3.6GHz spectrum 

expiring in 2041 for £176 million. Within the negotiation stage of the 

auction, Vodafone Ltd and Telefónica agreed to trade spectrum, subject 

to regulatory approval, so that Vodafone Ltd’s holdings in the 3.4-3.6GHz 

band will be sufficiently proximate to be efficiently used by network 

equipment. Regulatory approval was granted in August 2021, and there 

wholesale markets for broadband access (Market 3a and 3b). In particular, 

it expanded the geographic areas where CNMC requires Telefónica to 

maintain access obligations for ducts and poles and copper local loop 

unbundling. In addition, the CNMC brought forward the date by which 

Telefónica must close its copper exchanges. This will lead to an expedited 

obligation on Vodafone Spain to remove its collocated equipment from 

these exchanges.

will now be a transition period until 2025 as the trade is implemented. 

In April 2021, the government approved a Royal Decree-Law amending 

Vodafone Ltd’s total holdings in 3.4-3.6GHz are 90MHz, with fees payable 

the General Telecommunications Act. The amendments increase the 

from 2038. 

The 2100MHz band, originally awarded for 3G usage, became liable 

to £17 million per annum fees from January 2022, coinciding with 

depreciation of the fee paid at auction (the national regulatory authority 

(‘Ofcom’) levies annual fees on spectrum after an initial 20-year term). 

Ofcom is conducting a review of the UK mobile market, which 

commenced in May 2021. It is the first review of its kind, seeking to 

review the overall market structure and the ability of the market to 

fulfil the investment challenges that lie ahead. It runs alongside the 

government’s Wireless Infrastructure Strategy review, which is focused 

on future technologies and infrastructure evolution in the sector, with 

a particular focus on outcomes in the second half of the decade. Both 

projects are expected to conclude in the next 12 months.

duration of spectrum band concessions to a minimum of 20 years and 

allow for the possibility to extend this initial period, from a minimum of 

five and maximum of 20 years. The amendments also make it possible to 

extend existing concessions by 20 years, but only upon specific approval 

by the Ministry. 

In November 2021, the government initiated the parliamentary process 

to approve the new Telecommunications Bill. The most relevant points 

included in the draft Bill presented to the Congress by the government 

are: (i) the possibility of renewal of spectrum licences for all bands that 

are already assigned, (ii) the possibility of extending contracts for the 

same duration as the initial period (up to 24 months) and (iii) no specific 

obligations on OTTs to register as public electronic communications 

service providers, in line with the Code. The text was submitted to 

Congress to start its parliamentary process for final approval, expected 

Ofcom’s review of Net Neutrality rules is also underway. While the UK is 

in the second quarter of 2022.

still committed to high-level open internet alignment under the terms of 

the UK/EU trade deal, there is recognition that some reform is needed to 

ensure the potential of applications, devices and future technology is not 

constrained by the current rules. Ofcom has not published an indicative 

timeline for the completion of its review.

In November 2021, the Telecommunications Security Act (‘TSA’) was 

In February 2022, the Ministry for Economy and Enterprise 

approved a Ministerial Decree that regulates the reassignment 

of the frequencies in the existing 3.4-3.8GHz concessions. This 

reassignment is a consequence of the granting of two new concessions 

in 2021. The Ministerial Decree foresees a six-month period in which 

the four operators holding concessions, Vodafone Spain included, 

passed into legislation. This modified the Communications Act to allow 

must carry out a coordinated migration of the frequencies according 

the Secretary of State to issue High Risk Vendor (‘HRV’) designations that 

to its new organisation.

restrict the usage of named equipment suppliers. In February 2022, a draft 

HRV designation relating to Huawei products, which Vodafone Ltd uses 

in its radio access network, was issued for consultation. Measures being 

consulted on restrict the use of Huawei in the UK’s telecoms networks, 

including the removal of Huawei from 5G networks by the end of 2027. 

The consultation closed in March 2022. The TSA also allows the Secretary 

of State to issue security regulations requiring providers of electronic 

In July 2021, the spectrum auction for the 700MHz band took place. 

Vodafone Spain, Orange and Telefónica each won spectrum, with 

2x10MHz each. Vodafone Spain paid €350 million. The concessions 

were formalised by the Ministry for Economy and Enterprise in 

December 2021, and the operators began the deployment of new 

700MHz radio stations network in January 2022.

communications networks and services to comply with a specified Code 

In November 2021, the government published the draft Bill regulating 

of Practice. In March 2022, the Department for Digital, Culture, Media 

customer service for consumers, which will introduce new requirements 

and Sport also launched a consultation on the contents of these security 

around the provision of customer care and managing customer 

regulations and associated Code of Practice. Ofcom is similarly consulting 

complaints, and compensation. It is anticipated that the Bill will be 

on the compliance regime associated with the Code of Practice. 

approved in the first quarter of 2023.

Spain

In November 2021, the government approved the modification of the 

In February 2020, Vodafone Spain requested that the national regulatory 

Consumer Law in order to incorporate the Directive (EU) 2019/2161 

authority (‘CNMC’) extend and modify the commitments in relation to 

as regards to better enforcement and modernisation of EU consumer 

the Movistar-DTS merger in 2015 (which were due to end in April 2020). 

protection rules. This new regulation will enter into force on 28 May 2022. 

In December 2021, the National State Budget 2022 was approved. The 

law sets a reduction of spectrum fees for a temporary period of two years, 

which will result in €11.2 million savings for Vodafone Spain.

The CNMC issued a Resolution in July 2020, extending most of the 

initial commitments for an additional period of three years, in particular 

ensuring access to Movistar Estrenos and Movistar Series channels. 

The Resolution also removed the commitment that limited the terms 

(exclusivity, validity period and period of exploitation) in which Telefónica 

could acquire subscription video on demand content. Vodafone Spain has 

appealed this removal. 

In January 2022, the government launched a consultation for all 
stakeholders regarding the upcoming auction on the 26GHz band 
(24.25 – 27.50GHz), to assess demand and technical readiness. 
Vodafone Spain responded to the consultation in January 2022. The 
auction is expected to take place during the fourth quarter of 2022.

In June 2021, the CNMC approved the merger between MásMóvil and 
Euskaltel on grounds that the transaction does not significantly alter the 
competitive situation. The Ministerial Council and Spain’s financial markets 
regulator (‘CNMV’) have now also approved the proposed takeover. A few 
months later, in March 2022, Orange and the newly merged MásMóvil 
announced the start of negotiations to merge their operations in Spain. 
The transaction is expected to be signed in the second quarter of 2022, 
and should be completed by the second quarter of 2023, once the 
appropriate approvals are obtained from the relevant administrative, 
competition and regulatory authorities. 

In March 2022, the government adopted a decision, which requires 
the Parliament to ratify the Royal Decree-Law on Cybersecurity 
(‘Cybersecurity Law’) by the end of April 2022. The Cybersecurity Law 
introduces the concept of high-risk suppliers (‘HRS’) and creates a new 
framework: (i) for identifying HRS; (ii) limiting the use of HRS in both the 
Core and the Access networks, including the introduction of timeframes 
for the removal of HRS from the core and parts of the access network; 
and (ii) for 5G operators to develop a risk assessment on their networks, 
and a vendor diversification strategy.

Ireland 
In April 2019, the national regulatory authority (‘ComReg’) published its 
final decision on Universal Service funding applications by Eircom Ltd 
(‘eir’) for 2010 to 2015. ComReg found that the net cost of the Universal 
Service Obligation (‘USO’) did not represent an unfair burden on eir. 
Subsequently, eir has challenged this decision. The proceedings are 
ongoing, and Vodafone Ireland is a notice party to these proceedings.

In May 2019, ComReg initiated a review of the regulated Weighted 
Average Cost of Capital (‘WACC’). In its draft decision notified to the 
EC in June 2020, ComReg proposed the regulated fixed WACC should 
fall from 8.18% to 5.61%. It was subject to annual review in June 2021 
and fell further to 5.56%. ComReg issued its final decision on the Access 
Network Cost Model, incorporating the reduced WACC in December 2021 
with prices effective from 1 March 2022. This decision has been challenged 
by eir which also sought a stay on pricing changes pending appeal. This 
was not granted, and undertakings have been provided to the court by 
Vodafone Ireland and Sky. 

In December 2020, ComReg published its decision to proceed with 
the Multi-Band Spectrum Auction. In late January 2021, Three Ireland 
(Hutchison) Ltd and Three Ireland Services (Hutchison) Ltd (collectively 
‘Three’) lodged an appeal to the decision. The proceedings commenced 
in June 2021 and remain ongoing. ComReg and the Irish government 
have continued to extend the Temporary Spectrum Measures on 
700MHz and 2.1GHz spectrum. The measures are now expected 
to extend to 1 October 2022. 

Portugal
In October 2021, the main bidding stage of 5G auction ended with 
Vodafone Portugal acquiring 2x10MHz of 700MHz and 90MHz of 
3.6GHz. Rights of Use were issued in November and December 2021. 

With respect to the auction conditions, Vodafone Portugal began a 
legal action against the national regulatory authority (‘ANACOM’) in 
November 2020, with respect to aspects of the auction conditions, 
including discriminatory measures between new entrants and mobile 
network operators (‘MNOs’). The Court rejected Vodafone Portugal’s 
claims in November 2021, and the Rights of Use were issued. However, 
since the conclusion of the auction, Vodafone Portugal has submitted a 
court action against ANACOM in relation to the Rights of Use issued and 
associated obligations. Legal proceedings are ongoing and there is no 
expected date of conclusion.

In June 2019, Vodafone Portugal began a legal action against ANACOM 
seeking the revocation of Dense Air’s spectrum licence under the ‘use it 
or lose it’ principle. The legal proceedings are ongoing, with Vodafone 
Portugal’s latest proceeding, regarding the restrictive impact of Dense 
Air’s spectrum on Portugal’s 5G auction, being rejected by the Court in 
June 2021. In July 2021, Vodafone Portugal appealed the rejection to 
the Administrative Central Court, and the outcome is pending. 

In July 2020, the national competition authority (‘AdC’) sent Vodafone 
Portugal and three other national operators a Statement of Objections (‘SO’) 
alleging that operators formed a cartel to limit competition in telecoms 
services advertising via the Google search engine. In October 2020, 
Vodafone Portugal responded to the SO and proceedings are 
ongoing. Vodafone Portugal has also filed motions and appeals with 
different authorities regarding procedural irregularities and invalidity 
of evidence collected during the December 2018 raid at Vodafone 
Portugal’s premises. In December 2020, a Court decision declared email 
evidence collected at Vodafone Portugal’s premises to be inadmissible. 
The decision was appealed by the AdC and the public prosecutor, 
and appeals are still pending.

Vodafone Portugal continues to challenge payment notices totalling 
€34.8 million issued by ANACOM regarding 2012-2014 extraordinary 
compensation of Universal Service net costs. 

In July 2021, the Portuguese government approved a Decree-Law that 
establishes a social tariff for broadband internet access (‘IST’), which will 
benefit consumers with low income or with special social needs. Although 
the Code (which is meant to define the scope of the Universal Service 
going forward) has not yet been transposed into national law, the IST 
is qualified by this Decree-Law as Universal Service and all operators 
are required to provide it under the terms that were defined by the 
government in November 2021. Vodafone Portugal made the IST 
offer available on 4 March 2022. 

In December 2021, the AdC issued a SO against Vodafone Portugal 
and two other national operators (MEO and NOS) and Accenture 
with respect to an alleged anti-competitive agreement in the pay TV 
recordings advertising market and in the market for the provision of pay 
TV services (due to the introduction of pre-roll advertisings on pay TV 
set top boxes’ recordings of the three operators). Vodafone Portugal 
submitted a written defence and evidence in support of its case in March 
2022. Vodafone Portugal has also filed an appeal regarding procedural 
irregularities and invalidity of evidence collected during the October 2021 
dawn raid at Accenture’s premises. Procedures are ongoing.

In July 2021, ANACOM approved the renewal of Vodafone Portugal and 
MEO’s rights of use for 900MHz (2x5MHz) and 1800MHz (2x6MHz) until 
2033. Although no upfront payment was required, additional coverage 
obligations were set. For Vodafone Portugal, 44 out of 100 parishes must 
have 90% of coverage of the population with 100Mbps in one years’ time, 
starting from when ANACOM approves split of parishes amongst MEO and 
Vodafone Portugal. Operators must reach an agreement by June 2022.

Romania
The 5G Security Law was adopted in June 2021. The law gives operators 
five years to remove high risk vendors from their networks, and replace 
their equipment with that of authorised vendors for core network, and 
seven years for radio access networks related to 5G. The authorisation of 
a vendor is granted by the Supreme Council for National Defence where 
there is no evidence of identified risks, threats and vulnerabilities to 
national security and defence.

The 5G spectrum auction for 700MHz and 3.5GHz has been delayed 
until the adoption of the Code. Only short-term, available and existing 
spectrum in 800MHz, 2600MHz FDD and TDD, and 3.5GHz frequency 
bands have been auctioned in November 2021.

The enforcement of the Code is subject to the final decision of the 
Constitutional Court, with a resolution expected in May 2022.

244 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

In September 2021, CTU published a draft market analysis of the mobile 
wholesale access market for comments. The CTU has proposed in its 
consultation to impose regulation on the wholesale price for mobile 
voice, SMS, and data. The consultation period ended on 25 October 2021 
and CTU notified the draft measure to the EC in November 2021. On 
17 February 2022, the EC issued its decision requesting CTU to withdraw 
its notified proposals. The EC stated in its decision that the three criteria 
test was not met, and ex ante regulation based on the joint SMP finding 
was unjustified. 

In October 2021, CTU published a proposal to deregulate the wholesale 
central access provided at a fixed location for mass-market products and 
significantly reduce the scope of regulation on the market of wholesale 
local access provided at a fixed location. CTU is expected to notify the 
proposals to the EC during 2022.

Hungary
In January 2021, the national regulatory authority (‘NMHH’) published its 
market analysis decision for wholesale voice call termination on individual 
mobile networks. Later, in June 2021, NMHH published its decision to 
maintain obligations regarding transparency, equal treatment, access 
and interconnection, while the accounting separation obligation was 
withdrawn. The mobile termination rate from 1 January 2022 was set 
at HUF 1.67 per minute. Magyar Telekom (‘Telekom’) requested a review 
of both the market analysis and the obligations in court. In March 2022, 
the court rejected Telekom’s application for SMP designation. Telekom 
withdrew its application against the decision imposing the obligation. 
The case is now closed.

In July 2021, NMHH launched a sectoral inquiry on SMS termination 
service and retail bulk SMS service, based on a concern raised by the 
Hungarian Competition Office (‘HCO’). HCO has indicated their view that 
mobile service providers (including Vodafone Hungary) in Hungary may 
have a uniform pricing practice for SMS termination and bulk SMS. The 
sectoral inquiry does not have a statutory deadline, and the procedure 
is still ongoing, but it is expected to conclude during the second quarter 
of 2022.

In September 2021, NMHH published an examination of the justification 
for maintaining the national domestic directory inquiry service as a 
Universal Service. The NMHH final decision is to maintain this as a 
Universal Service, and Magyar Telekom was appointed as national 
Universal Service operator. The NMHH however decided not to 
maintain the provision of a printed phone book as a Universal Service.

The HCO’s investigation into the network and spectrum sharing and 
possible collusion in the previous spectrum tender by Magyar Telekom 
and Yettel (formerly Telenor) is ongoing. 

In December 2021, HCO closed its sectoral inquiry in audio-visual 
broadcasting and distribution markets.

Greece
In September 2021, the Greek government announced the reform 
of the ‘special mobile tax’, which was previously charged at between 
12 and 20% of the mobile tariff, (and VAT of 24% was applied on 
top of this). Effective from January 2022, this ‘special mobile tax’ was 
abolished for subscribers aged up to 29 years, and reduced to 10% 
for all other subscribers.

Following the publication of the 5G Auction Tender document, 
a petition by Greek residents for its annulment, as well as for any 
future administrative acts, was filed before the Council of the State 
on the grounds it infringed environmental protection provisions. The 
hearing was held in January 2022 and the decision is still pending.

The national regulatory authority’s (‘EETT’) decision in relation to Wind’s 
complaint against Vodafone Greece and Cosmote alleging abuse of 
dominance in relation to calls to mobile networks in Albania is pending. 

Vodafone Greece appealed EETT’s decision on the mobile virtual network 
operator (‘MVNO’) access dispute resolution between Vodafone Greece 
and Nova (ex-Forthnet). Vodafone Greece withdrew from the application 
of annulment, as Nova requested the termination of its MVNO contract 
in view of expected future synergies with Wind following the latter’s 
acquisition by Nova’s parent company, United Group. 

The development of a margin squeeze test model based on non-
discrimination obligation for OTE’s retail plans is currently still pending. 
Operators have provided their comments on the model, and these 
have been assessed by EETT. However, the delays in the approval of the 
new model enabled the incumbent to announce free of charge speed 
upgrades which the NRA approved under the outdated existing model. 
Vodafone Greece is challenging the incumbent’s new offers.

EETT published a decision on the USO net cost for the period 2012-2016 
of total amount €36.8 million for all operators, with Vodafone Greece’s 
share being about €7.75 million, payable in five annual instalments. In 
December 2021, Vodafone Greece filed a petition for the annulment of 
the NRA’s decision before the Administrative Court of Appeal. The hearing 
is scheduled for June 2022. 

Vodafone Greece continues its appeal against EETT decisions from 
2018, which declared that Vodafone Greece was obliged to pay a 
total of €9 million to OTE, in consideration of the Universal Services it 
provided in Greece during the years 2010 and 2011. As part of its appeal, 
in December 2021 Vodafone Greece raised additional arguments with 
the Council of State against the EETT’s decisions on the Universal Service 
Net Cost for the years 2010-11. The hearings are scheduled for May 2022 
(for costs for year 2010) and June 2022 (for costs for year 2011).

Czech Republic
In August 2019, the EC sent a statement of objections to O2 Czech 
Republic, CETIN and T-Mobile Czech Republic with respect to the 
competition concerns in relation to the parties’ network sharing 
agreement. Following commitments offered by the parties in respect 
of the agreement, on 1 October 2021 the EC announced it was seeking 
stakeholder feedback on these commitments. A final decision on 
commitments is expected during the second quarter of 2022.

Vodafone Czech Republic filed a complaint to the EC, regarding Czech 
Republic’s 5G spectrum auction, arguing that the auction terms set by 
the Czech national regulatory authority (‘CTU’) infringed EU law. The EC 
dismissed the complaint, and the case is now closed.

The re-farming of 3.4-3.8GHz spectrum was completed in September 2021, 
to provide contiguous spectrum to each spectrum holder in this band. 
Vodafone Czech Republic has 60MHz.

244 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

245 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Greece

In September 2021, the Greek government announced the reform 

of the ‘special mobile tax’, which was previously charged at between 

12 and 20% of the mobile tariff, (and VAT of 24% was applied on 

top of this). Effective from January 2022, this ‘special mobile tax’ was 

abolished for subscribers aged up to 29 years, and reduced to 10% 

for all other subscribers.

Following the publication of the 5G Auction Tender document, 

a petition by Greek residents for its annulment, as well as for any 

future administrative acts, was filed before the Council of the State 

on the grounds it infringed environmental protection provisions. The 

hearing was held in January 2022 and the decision is still pending.

In September 2021, CTU published a draft market analysis of the mobile 

wholesale access market for comments. The CTU has proposed in its 

consultation to impose regulation on the wholesale price for mobile 

voice, SMS, and data. The consultation period ended on 25 October 2021 

and CTU notified the draft measure to the EC in November 2021. On 

17 February 2022, the EC issued its decision requesting CTU to withdraw 

its notified proposals. The EC stated in its decision that the three criteria 

test was not met, and ex ante regulation based on the joint SMP finding 

was unjustified. 

In October 2021, CTU published a proposal to deregulate the wholesale 

central access provided at a fixed location for mass-market products and 

significantly reduce the scope of regulation on the market of wholesale 

local access provided at a fixed location. CTU is expected to notify the 

proposals to the EC during 2022.

The national regulatory authority’s (‘EETT’) decision in relation to Wind’s 

complaint against Vodafone Greece and Cosmote alleging abuse of 

dominance in relation to calls to mobile networks in Albania is pending. 

Hungary

Vodafone Greece appealed EETT’s decision on the mobile virtual network 

operator (‘MVNO’) access dispute resolution between Vodafone Greece 

and Nova (ex-Forthnet). Vodafone Greece withdrew from the application 

of annulment, as Nova requested the termination of its MVNO contract 

in view of expected future synergies with Wind following the latter’s 

acquisition by Nova’s parent company, United Group. 

The development of a margin squeeze test model based on non-

In January 2021, the national regulatory authority (‘NMHH’) published its 

market analysis decision for wholesale voice call termination on individual 

mobile networks. Later, in June 2021, NMHH published its decision to 

maintain obligations regarding transparency, equal treatment, access 

and interconnection, while the accounting separation obligation was 

withdrawn. The mobile termination rate from 1 January 2022 was set 

at HUF 1.67 per minute. Magyar Telekom (‘Telekom’) requested a review 

of both the market analysis and the obligations in court. In March 2022, 

discrimination obligation for OTE’s retail plans is currently still pending. 

the court rejected Telekom’s application for SMP designation. Telekom 

Operators have provided their comments on the model, and these 

withdrew its application against the decision imposing the obligation. 

have been assessed by EETT. However, the delays in the approval of the 

The case is now closed.

new model enabled the incumbent to announce free of charge speed 

upgrades which the NRA approved under the outdated existing model. 

Vodafone Greece is challenging the incumbent’s new offers.

In July 2021, NMHH launched a sectoral inquiry on SMS termination 

service and retail bulk SMS service, based on a concern raised by the 

Hungarian Competition Office (‘HCO’). HCO has indicated their view that 

EETT published a decision on the USO net cost for the period 2012-2016 

mobile service providers (including Vodafone Hungary) in Hungary may 

of total amount €36.8 million for all operators, with Vodafone Greece’s 

share being about €7.75 million, payable in five annual instalments. In 

have a uniform pricing practice for SMS termination and bulk SMS. The 

sectoral inquiry does not have a statutory deadline, and the procedure 

December 2021, Vodafone Greece filed a petition for the annulment of 

is still ongoing, but it is expected to conclude during the second quarter 

the NRA’s decision before the Administrative Court of Appeal. The hearing 

of 2022.

is scheduled for June 2022. 

Vodafone Greece continues its appeal against EETT decisions from 

2018, which declared that Vodafone Greece was obliged to pay a 

total of €9 million to OTE, in consideration of the Universal Services it 

In September 2021, NMHH published an examination of the justification 

for maintaining the national domestic directory inquiry service as a 

Universal Service. The NMHH final decision is to maintain this as a 

Universal Service, and Magyar Telekom was appointed as national 

provided in Greece during the years 2010 and 2011. As part of its appeal, 

Universal Service operator. The NMHH however decided not to 

in December 2021 Vodafone Greece raised additional arguments with 

maintain the provision of a printed phone book as a Universal Service.

The HCO’s investigation into the network and spectrum sharing and 

possible collusion in the previous spectrum tender by Magyar Telekom 

and Yettel (formerly Telenor) is ongoing. 

In December 2021, HCO closed its sectoral inquiry in audio-visual 

broadcasting and distribution markets.

the Council of State against the EETT’s decisions on the Universal Service 

Net Cost for the years 2010-11. The hearings are scheduled for May 2022 

(for costs for year 2010) and June 2022 (for costs for year 2011).

Czech Republic

In August 2019, the EC sent a statement of objections to O2 Czech 

Republic, CETIN and T-Mobile Czech Republic with respect to the 

competition concerns in relation to the parties’ network sharing 

agreement. Following commitments offered by the parties in respect 

of the agreement, on 1 October 2021 the EC announced it was seeking 

stakeholder feedback on these commitments. A final decision on 

commitments is expected during the second quarter of 2022.

Vodafone Czech Republic filed a complaint to the EC, regarding Czech 

Republic’s 5G spectrum auction, arguing that the auction terms set by 

the Czech national regulatory authority (‘CTU’) infringed EU law. The EC 

dismissed the complaint, and the case is now closed.

The re-farming of 3.4-3.8GHz spectrum was completed in September 2021, 

to provide contiguous spectrum to each spectrum holder in this band. 

Vodafone Czech Republic has 60MHz.

Albania
In December 2021, 4iG entered into a purchase agreement with 
ALBtelecom to acquire 80.27% of its shares and the transaction was 
approved by the Albanian Competition Authority (‘AK’), who concluded 
their investigation with no findings at the end of January 2022, allowing 
the transaction to go forward. Shortly after the ALBtelecom acquisition, in 
January 2021, 4iG notified the AK of their transaction to acquire 100% of 
ONE Telecommunications, the second largest mobile operator in Albania. 
AK decided to open an in-depth investigation into potential creation of 
horizontal/vertical concentration of the market. The investigation was 
closed in March 2022, with the approval of the transaction but subject 
to a number of remedies. 

From July 2021, roaming surcharge rates have been removed in 
the ‘West Balkan 6’ (‘WB6’) countries (Albania, Kosovo, Montenegro, 
Macedonia, Serbia, Bosnia). From these dates, users can RLAH across the 
WB6 markets. It is possible for operators to implement a Fair Usage Policy 
for data consumption in order to protect the operator from abusive usage.

The national regulatory authority (‘AKEP’) is planning an auction for all 
bands (3.5MHz, 26GHz, 700MHz). AKEP instructed a consultancy to 
prepare a 5G Strategy document, to evaluate and recommend details 
with respect to the auction process and outcomes, and on the freeing 
up of the 700MHz band. The public consultation on this document 
closed in December 2021 and is in the process of being approved 
by AKEP. It is expected that the 5G auction will take place in 2023. 

The Ministry of Infrastructure and Energy (‘MIE’) has started the 
process for the transposition of the Code into Albanian legislation with 
the support of an external consultant. The aim is to fully align Albanian 
telecommunication legislation with the same standards and rules applied 
in the EU as a requirement of Chapter 10 ‘Information society & Media’ 
of the Integration package for the accession of Albania in the EU. 

African, Middle East
Vodacom: South Africa 
In March 2021, the national regulatory authority (‘ICASA’) published a 
findings document on its market inquiry into mobile broadband services. 
ICASA found insufficient competition and designated Vodacom South 
Africa (‘Vodacom SA’) as having SMP in several relevant markets at 
wholesale (site access, national roaming) and retail levels, proposing 
remedies primarily at the wholesale level. ICASA published the Draft 
Regulations for comment and held public hearings in August 2021. 
On 31 March 2022, ICASA published the final regulations and reasons 
document, bringing this process to a conclusion.

On 8 March 2022, the spectrum auction commenced in South Africa, 
which involved an opt-in round for qualifying (non-Tier 1 operators) 
bidders. The main auction for all the applicants began on 10 March 2022 
and concluded on 17 March 2022. Vodacom SA secured 110MHz of 
spectrum comprising two blocks of 2x5MHz in the 700MHz spectrum 
band, 80MHz in 2600MHz spectrum band, and 10MHz in 3500MHz 
spectrum band. 

On 8 September 2021, e.TV commenced a motion with respect to ICASA 
and the Minister of Communications and Digital Technologies, with a view 
to delaying the digital migration process. The motion was heard by the 
High Court in March 2022, with Vodacom SA intervening to support 
the Minister and ICASA. The High Court dismissed e.TV’s application, 
but also deferred the analogue switch off date from 30 March 2022 
to 30 June 2022. e.TV has indicated it will appeal against the judgment. 

On 11 March 2022, the Minister of Communications and Digital 
Technologies published proposed amendments to the Policy for 
High Demand Spectrum and Policy direction for comment, specifically 
on the licensing of the Wholesale Open Access Network (‘WOAN’). 
Under the proposals, the WOAN is removed as the means to achieve a 
number of policy objectives i.e. increased service based competition, and 
empowerment and instead, the policy objectives will be realised using the 
next generation Radio Frequency Spectrum policy which is currently 
being drafted for consultation. 

In May 2021, ICASA published a notice announcing the start of the Review 
of the Pro-competitive Conditions imposed on relevant licensees in terms of 
the Call Termination Regulations, to be completed by March 2022. ICASA 
has now completed the review and published its findings document. This 
will be followed by cost modelling, to be completed by August 2022, and 
final regulations, to be published by September 2022. 

Vodacom: Democratic Republic of the Congo
In August 2018, the Customs Authority issued a draft infringement report 
assessing that there were unpaid duties for alleged smuggled devices 
bought by Vodacom Democratic Republic of the Congo (‘Vodacom DRC’) 
which amounted to US$44 million, to which Vodacom DRC objected. In 
May 2019, Vodacom DRC filed an administrative appeal at the Council of 
State, which is still pending. 

In April 2020, a new Decree introduced a Central Equipment 
Register System (‘CEIR’) and handset certification fees (‘RAM tax’). 
In November 2020, Vodacom DRC was fined US$2.5 million by way 
of a Ministerial Decree for alleged shortcomings in its cooperation and 
implementation of charging mechanisms related to the CEIR system. 
Vodacom DRC appealed this decision, and requested a suspension of the 
Decree, but this remains pending. Subsequently, the Council of Ministers 
repealed the Decree, effective 1 March 2022. Consequently, the national 
regulatory authority (‘ARPTC’) directed all operators to remove systems 
implemented for collecting the RAM tax.

In March 2022, ARPTC sent letters to Vodacom DRC and other mobile 
network operators stating that in light of cancellation of the RAM tax, 
ARPTC requests submission of Vodacom DRC’s know-your-customer 
(‘KYC’) databases within 72 hours. It remains unclear as to how ARPTC’s 
request is related to the RAM tax. The industry has requested a meeting 
with ARPTC to discuss and clarify this request.

In January 2021, Vodacom DRC received notice by the Minister of 
Communications, stating that a December 2020 investigation found non-
compliant SIM cards without providing further details. Vodacom DRC sent 
a letter requesting further information on the details of the investigation. 
While awaiting a response to its letter in February 2021, Vodacom DRC 
was fined US$3.65 million by way of a Ministerial Decree for alleged 
non-compliance. Vodacom DRC initiated legal action and appealed for 
a stay of the execution of the fine for the duration of the appeal, which 
was granted. In December 2021, ARPTC eventually submitted a letter 
identifying seven non-compliant SIMs as being the reason for the 
fine. Vodacom DRC will challenge the findings as part of the ongoing 
legal action. 

On 12 October 2021, the new Communications Act was published (‘the 
Act’), and is effective from that date, repealing the old Communications 
Act of 2002. Vodacom DRC and all mobile network operators are 
to convert their licences to the new regime within 12 months of its 
publication, at no cost. The licence conversion process is subject to 
further publication of applicable decrees and implementation measures 
of the new Act, which is still pending.

Vodacom: Tanzania
In February 2020, the national regulatory authority (‘TCRA’) issued new 
SIM Card Registration Regulations to formalise the ‘biometric only’ SIM 
registration requirement and restrict ownership of the number of SIMs by 
customers. Since April 2021, Vodacom Tanzania has barred 568,000 SIMs 
of subscribers who have not completed biometric registration. 

In December 2021, the TCRA issued its quarterly report on Quality 
of Service (‘QoS’), in which Vodacom Tanzania has been found  
non-compliant with several targets under the QoS regulations. As a 
consequence, Vodacom Tanzania is executing network improvement 
plans. There is a risk of fines for non-compliance.

246 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

The Finance Act of 2021 was passed by Parliament effective 1 July 2021. 
The Finance Act amendments introduced a ‘Mobile Money Levy’, which 
is a levy to be charged on mobile money transfer transactions, at a rate 
ranging from TZS10 to 10,000. The levy charged on mobile money 
transactions started in July 2021. In September 2021, the Regulator 
issued amended Regulations with immediate effect: (i) Reducing levy 
charges by 30%, and (ii) Revising the definition of ’Transfer and 
Withdrawal’, to include mobile banking services and exclude transfers 
from a bank account to a mobile money account. The Finance Act also 
introduces an ‘Airtime Levy’, which is a levy to be charged on airtime, at a 
rate ranging from TZS5 to 223.

Vodacom: Mozambique
The Communications Regulator (‘INCM’) assigned Vodacom Mozambique 
temporary spectrum (2x5MHz of 1800 band). This was assigned under 
a COVID-19 relief programme as a temporary licence. The INCM has 
subsequently demanded return of the temporary spectrum. Vodacom 
Mozambique has entered discussions with INCM to potentially acquire 
this spectrum as a permanent licence.

Vodacom: Lesotho
In December 2019, the Lesotho Communications Authority (‘LCA’) issued 
a notice of enforcement against Vodacom Lesotho based on its assertion 
that the company’s statutory external auditors were not independent, 
as required by the Companies Act. In September 2020, the LCA issued 
a penalty of M134 million against Vodacom Lesotho. Despite Vodacom 
Lesotho reserving its rights for appeal within the statuary timeframe, 
in October 2020 the LCA issued a notice of revocation of the operating 
licence of Vodacom Lesotho for failure to pay a penalty of M134 million. 
Thirty percent of this fine was determined by the LCA to be payable in 
October 2020 and the balance was suspended for a period of five years, 
on the condition that Vodacom Lesotho is not found guilty of breaching 
any of its regulatory obligations in the future. Vodacom Lesotho 
has launched an application in the Lesotho High Court to have both 
determinations of the LCA imposing the fine and revoking its operating 
licence, respectively, reviewed and set aside. The Lesotho High Court 
has, in the meantime, issued an order interdicting the LCA from, inter 
alia, enforcing the payment of the said fine and revoking Vodacom 
Lesotho’s operating licence. The Lesotho High Court heard the matter 
in December 2020, and Vodacom Lesotho is awaiting judgment.

In June 2021, the Minister of Communications issued new SIM and 
Device Registration Regulations without prior consultations. The 
Regulations included a requirement for biometric registration and 
penalties for non-compliance. Subsequently, the Parliament directed 
the LCA to withdraw the Regulations to allow for a comprehensive public 
stakeholder consultation prior to promulgating regulations. The LCA 
initiated the consultation process which closed on 30 September 2021. 
Vodacom Lesotho made submissions through the consultation process. 
On 24 December 2021, the Minister of Communications (‘MoC’) promulgated 
a revised version of the Communications (SIM Registration) Regulations 
of 2021. The new regulations come into effect as of 24 June 2022 and 
allow service providers 12 months to meet compliance in respect of 
existing SIMs. The LCA and/or MoC have powers to extend the 
compliance timelines. 

In August 2021, Vodacom Lesotho received approval for the renewal of 
its 3500MHz trial 5G spectrum (1x100MHz) for a further six-month period 
expiring 31 March 2022. Vodacom Lesotho commenced its 5G trial in 
November 2021 and is engaging the LCA to convert the trial licence to 
a permanent licence.

Turkey
Since October 2021, a margin squeeze test has been applicable on 
reference offers. The national regulatory authority (‘ICTA’) is expected 
to review and approve Türk Telekom’s Reference Offer to establish fibre 
access model and tariffs as well as to redefine wholesale SLAs. According 
to ICTA’s 2022 Business Plan, the deadline for completing this review is 
December 2022, although it is anticipated that this will occur sooner. 

In September 2019, the Local Court annulled the administrative penalty 
at the amount of TRL138 million imposed by the Ministry of Trade on 
Vodafone Turkey, due to the statute of limitation of the investigation 
period stated in law. Vodafone Turkey entered into a reconciliation 
procedure with the Ministry of Trade, to reach an agreement to conclude 
the judicial process, under which Vodafone Turkey has been granted a 
remission of the TRL138 fine, and in turn Vodafone Turkey has released 
the right of litigation. 

Egypt
In September 2020, Vodafone Egypt submitted its proposal to acquire 
40MHz in response to the national regulatory authority (‘NTRA’) issuance 
of a bid for spectrum acquisition in the 2600MHz band. In December 
2020, Vodafone Egypt’s technical and financial proposal was accepted, 
and a new License Annex was signed between NTRA and Vodafone Egypt 
after payment of US$270 million and the remaining 50% to be paid over 
two years in two equal instalments. Vodafone Egypt has now received 
the full spectrum bandwidth of 40MHz in the 2600MHz band over two 
tranches (1st in November 2021 and 2nd in January 2022). The 40MHz 
are now operational across the network and deployment is progressing.

Ghana
Vodafone Ghana is involved in an ongoing legal dispute over a 
parcel of land. The plaintiff contends that, due to irregularities in the 
documentation, he is due US$16 million in compensation. Vodafone 
Ghana continues to appeal the claim, which is now sitting with the 
Supreme Court. The next hearing is due by the end of April 2022.

In January 2020, Vodafone Ghana successfully renewed its 900MHz 
and 1800MHz licences for 10 years, until 2029, pending payment of 
US$25 million. Vodafone Ghana entered negotiations with the Ministry 
of Communications and Digitalisation (‘MoCD’) and Ministry of Finance to 
amend the terms of renewal in relation to increasing duration of licence, 
payment terms, re-farming rights, and additional 800MHz spectrum, 
which continue. The MoCD extended the payment deadline date to 
31 December 2021.

The NRA assigned 2x5MHz of 800MHz frequency band on a temporary 
basis until June 2021 as part of COVID-19 measures. Use of the temporary 
spectrum was further extended until 31 December 2021. Currently 
Vodafone Ghana has successfully temporarily extended the use of the 
spectrum with the support of the MoCD until discussions for 2G licence 
renewal are concluded.

In October 2021, SIM card re-registration commenced for a period 
of three months. All SIM cards are expected to be registered with 
the Ghana Card (biometric national identification card) issued by the 
National Identification Authority (‘NIA’), the regulator for identification 
in Ghana. Due to insufficient registrations, the MoCD extended the 
deadline for registration from 31 March 2022 to 30 July 2022. 

246 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

247 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Overview of spectrum licences at 31 March 2022

700MHz

800MHz

900MHz

1400/1500MHz

1800MHz

2.1GHz

2.6GHz

3.5GHz

Quantity1 (Expiry Date)
90 (2040)

80 (2037)

50 (2038)
40 (2041)5
90 (2038)
1058 (2032)
90 MHz (2041)

40 (2025)
140 (2035)

60 (2032)
60 (2034)
503 (2035)10

n/a

10

2x2114 (2036)
79 (Trial)
10015 (2024)

Quantity1 (Expiry Date) Quantity1 (Expiry Date) Quantity1 (Expiry Date) Quantity1 (Expiry Date) Quantity1 (Expiry Date) Quantity1 (Expiry Date)

Germany 

2x10 (2033)

2x10 (2025)

2x10 (2033)

20 (2033)

2x25 (2033)

2x10 (2037)

2x10 (2029)

2x10 (2029)

20 (2029)

n/a

2x10 (2033)

2x17.4 

20 (2023)

2x15 (2029)
2x53 (2029)
2x5.8

Quantity1 (Expiry Date)
2x152 (2040)  2x20+25 (2025)
2x52 (2025)
2x15 (2029)

2x15 (2029)

2x14.8 2x20+25 (2033)

2X10 (2041)6
n/a7
2X10 (2041)

2x10 (2031)
2x10 (2030)
2x10 (2027)

n/a
2x10(2036)

2x10 (2029)
2x10 (2030)

2x10 (2036)
2x10 (2035)10

2x10 (2029)
2x10 (2029)

2x10 (2028)
2x10 (2030)
2x5 (2033)
2x53 (2027)
2x10 (2029)
2x15 (2027)

2x10 (2029)
2x10 (2022)
2x13 (2029)
2x9 (2037)10
2x8 (2031)
2x23 (2030)
2x43 (2024)11
2x1113

n/a
n/a
n/a

n/a
n/a

n/a
n/a

n/a

n/a

2x20 (2030) 2x15+5 (2030) 2x20+20 (2030)
2x15 (2022)
2x25 (2030)
n/a
2x20 (2033)  2x20+25 (2027)
2x6 (2033)
2x143 (2027)
2x30 (2029)
2x10 (2027)
2x153 (2035)
2x27 (2029)
2x15 (2022)
2x20(2037)10

2x20 (2025)
2x20 (2029)
2x15 (2027) 2x20+25 (2029)
2x53 (2035)10

n/a9
2x15 (2031)
2x20 (2036) 2x20+20 (2030)

2x9 (2031) 2x15+5 (2025) 2x20+20 (2030)
2x53 (2029)
2x53 (2031)11
2x1513

2x143 (2030)
2x53 (2024)11
2x12

80

Albania 

n/a

2x10 (2034)

2x10

n/a

Italy 

UK4

Spain
Ireland
Portugal

Romania 
Greece

Czechia
Hungary

Vodacom  
South Africa12
Vodacom: 
Democratic 
Republic of 
the Congo
Lesotho

n/a

2x10 (2038)

2x6 (2038)

n/a

2x18 (2038)

2x10+15 
(2032)

n/a

2x15 (2026)

n/a

n/a

n/a
n/a

n/a
n/a

n/a 

2x2014

2x2214

2x3014

2x2014

n/a

Mozambique

n/a

2x10 (2039)

2x8 (2039)

Tanzania
Turkey 

Egypt 
Ghana 

2x10 (2033)
n/a

n/a
n/a

2x10 (2029)

n/a 2x12.5 (2031)
2x11 (2023)
2x1.43 (2029)
n/a 2x12.5 (2031)
2x818 (2034)

2x1517 (2034)

2x20(2039) 2x15+5 (2039)
2x53 (2022)
2x15 (2031)
2x10 (2031)
2x10 (2029) 2x15+5 (2029) 2x15+10 (2029)

n/a

n/a 2x7+2x14 (2031)
n/a

2x10 (2031)
2x1018 (2034)

2x20 (2031)
2x1517 (2023)

40 (2031)16
n/a

n/a
n/a

Notes:
1.  ALL – Single (or unpaired) blocks of spectrum are used for asymmetric data (non-voice) use; block quantity has been rounded to the nearest whole number.
2.  GERMANY – The allocation of 2.1GHz will change to the following: in January 2021 will have 2x15MHz (2040) and 2x5 (2025); in January 2026 will have 2x20MHz (2040).
3.  MULTIPLE – Blocks within the same spectrum band but with different licence expiry dates are separately identified.
4.  UK – all UK spectrum licences are perpetual so any dates given are the ones from which licence fees become payable, and where no date is given this means that licence fees already apply.
5.  UK – Currently in the transition period of the 3.4-3.8GHz defragmentation deal with VMO2. Once the transition is completed in 2025, Vodafone will have 90 MHz with an expiry date of 2038.
6.  SPAIN – The initial term of the licence is 20 years, with the option to renew the licence for an additional 20 years as long as the licence conditions have been met.
7. 

IRELAND – In Ireland a temporary licensing framework for spectrum rights of use on the 700MHz band has been established allowing the use 2X10 MHz. The licence is granted for a 3-month block commencing 
1 April 2022 and a further application is then required for an extension from 1 July 2022. The licence granted under regulations shall expire no later than 1 October 2022.
IRELAND – 105MHz in cities, 85MHz in regions.

8. 
9.  ROMANIA – 2.6GHz TDD spectrum was returned to the regulator, effective July 2021.
10. HUNGARY – In Hungary 700MHz, 2.1GHz and 3.5GHz – conditional options of a further five-year extension to 2040; 900MHz, 1.8GHz – the 15-year right of use began April 8th 2022 when original licences expired; 

conditional options of a further five-year extension to 2042.
11. ALBANIA – spectrum acquired from PLUS’ exit from market.
12. SOUTH AFRICA – Vodacom’s South African spectrum licences are renewed annually. As part of the migration to a new licensing regime the national regulator has issued Vodacom a service licence and a network licence 
which will permit Vodacom to offer mobile and fixed services. The service and network licences have a 20-year duration and will expire in 2029. Vodacom South Africa was assigned Provisional spectrum in November 
2021 when the Temporary Spectrum regime came to an end. The provisional spectrum assignments expire on 30 June 2022, after which the new permanent post-auction assignments will become effective (values in 
table correspond to permanent assignments as per the outcome of the 2022 auction). 

13. SOUTH AFRICA – South African Regulator has indicated that it has approved Vodacom’s 2100MHz licence amendment which effectively returns the 2100TDD spectrum. Surrender of 2X1MHz in 900MHz due to band 

harmonisation imminent.

14. LESOTHO – Vodacom’s Lesotho spectrum licences are attached to a unified services licence and renewed annually. 1x79MHz of 3.5GHz has been licenced on a temporary basis and is pending renewal.
15. MOZAMBIQUE – Mozambique 3.5GHz spectrum for 5G trial which was extended to 2024. 2x5 of 2.1GHz has been acquired on a 3-year lease which has expired in November 2021 and is pending renewal.
16. EGYPT – The first tranche of 20MHz of 2.6GHz was made available In November 2021 and the second tranche of 20MHz was received in January 2022.
17. GHANA – NCA submitted a provisional licence for comments, to which Vodafone Ghana submitted feedback and final licence beyond 2023 is pending.
18. GHANA – Vodafone Ghana has established an agreement with the MoF to renew its license for 15 years along with the permanent assignment of an additional 2x5 800MHz. The agreement is pending written finalisation.

The Finance Act of 2021 was passed by Parliament effective 1 July 2021. 

Turkey

The Finance Act amendments introduced a ‘Mobile Money Levy’, which 

Since October 2021, a margin squeeze test has been applicable on 

is a levy to be charged on mobile money transfer transactions, at a rate 

reference offers. The national regulatory authority (‘ICTA’) is expected 

ranging from TZS10 to 10,000. The levy charged on mobile money 

transactions started in July 2021. In September 2021, the Regulator 

to review and approve Türk Telekom’s Reference Offer to establish fibre 

access model and tariffs as well as to redefine wholesale SLAs. According 

issued amended Regulations with immediate effect: (i) Reducing levy 

to ICTA’s 2022 Business Plan, the deadline for completing this review is 

charges by 30%, and (ii) Revising the definition of ’Transfer and 

December 2022, although it is anticipated that this will occur sooner. 

Withdrawal’, to include mobile banking services and exclude transfers 

from a bank account to a mobile money account. The Finance Act also 

introduces an ‘Airtime Levy’, which is a levy to be charged on airtime, at a 

rate ranging from TZS5 to 223.

Vodacom: Mozambique

In September 2019, the Local Court annulled the administrative penalty 

at the amount of TRL138 million imposed by the Ministry of Trade on 

Vodafone Turkey, due to the statute of limitation of the investigation 

period stated in law. Vodafone Turkey entered into a reconciliation 

procedure with the Ministry of Trade, to reach an agreement to conclude 

The Communications Regulator (‘INCM’) assigned Vodacom Mozambique 

the judicial process, under which Vodafone Turkey has been granted a 

temporary spectrum (2x5MHz of 1800 band). This was assigned under 

remission of the TRL138 fine, and in turn Vodafone Turkey has released 

a COVID-19 relief programme as a temporary licence. The INCM has 

the right of litigation. 

subsequently demanded return of the temporary spectrum. Vodacom 

Mozambique has entered discussions with INCM to potentially acquire 

Egypt

this spectrum as a permanent licence.

Vodacom: Lesotho

In September 2020, Vodafone Egypt submitted its proposal to acquire 

40MHz in response to the national regulatory authority (‘NTRA’) issuance 

of a bid for spectrum acquisition in the 2600MHz band. In December 

In December 2019, the Lesotho Communications Authority (‘LCA’) issued 

2020, Vodafone Egypt’s technical and financial proposal was accepted, 

a notice of enforcement against Vodacom Lesotho based on its assertion 

and a new License Annex was signed between NTRA and Vodafone Egypt 

that the company’s statutory external auditors were not independent, 

after payment of US$270 million and the remaining 50% to be paid over 

as required by the Companies Act. In September 2020, the LCA issued 

two years in two equal instalments. Vodafone Egypt has now received 

a penalty of M134 million against Vodacom Lesotho. Despite Vodacom 

the full spectrum bandwidth of 40MHz in the 2600MHz band over two 

Lesotho reserving its rights for appeal within the statuary timeframe, 

tranches (1st in November 2021 and 2nd in January 2022). The 40MHz 

in October 2020 the LCA issued a notice of revocation of the operating 

are now operational across the network and deployment is progressing.

licence of Vodacom Lesotho for failure to pay a penalty of M134 million. 

Thirty percent of this fine was determined by the LCA to be payable in 

October 2020 and the balance was suspended for a period of five years, 

on the condition that Vodacom Lesotho is not found guilty of breaching 

any of its regulatory obligations in the future. Vodacom Lesotho 

has launched an application in the Lesotho High Court to have both 

determinations of the LCA imposing the fine and revoking its operating 

licence, respectively, reviewed and set aside. The Lesotho High Court 

has, in the meantime, issued an order interdicting the LCA from, inter 

alia, enforcing the payment of the said fine and revoking Vodacom 

Ghana

Vodafone Ghana is involved in an ongoing legal dispute over a 

parcel of land. The plaintiff contends that, due to irregularities in the 

documentation, he is due US$16 million in compensation. Vodafone 

Ghana continues to appeal the claim, which is now sitting with the 

Supreme Court. The next hearing is due by the end of April 2022.

In January 2020, Vodafone Ghana successfully renewed its 900MHz 

and 1800MHz licences for 10 years, until 2029, pending payment of 

US$25 million. Vodafone Ghana entered negotiations with the Ministry 

Lesotho’s operating licence. The Lesotho High Court heard the matter 

of Communications and Digitalisation (‘MoCD’) and Ministry of Finance to 

in December 2020, and Vodacom Lesotho is awaiting judgment.

amend the terms of renewal in relation to increasing duration of licence, 

In June 2021, the Minister of Communications issued new SIM and 

Device Registration Regulations without prior consultations. The 

Regulations included a requirement for biometric registration and 

payment terms, re-farming rights, and additional 800MHz spectrum, 

which continue. The MoCD extended the payment deadline date to 

31 December 2021.

penalties for non-compliance. Subsequently, the Parliament directed 

The NRA assigned 2x5MHz of 800MHz frequency band on a temporary 

the LCA to withdraw the Regulations to allow for a comprehensive public 

basis until June 2021 as part of COVID-19 measures. Use of the temporary 

stakeholder consultation prior to promulgating regulations. The LCA 

spectrum was further extended until 31 December 2021. Currently 

initiated the consultation process which closed on 30 September 2021. 

Vodafone Ghana has successfully temporarily extended the use of the 

Vodacom Lesotho made submissions through the consultation process. 

spectrum with the support of the MoCD until discussions for 2G licence 

On 24 December 2021, the Minister of Communications (‘MoC’) promulgated 

renewal are concluded.

a revised version of the Communications (SIM Registration) Regulations 

of 2021. The new regulations come into effect as of 24 June 2022 and 

allow service providers 12 months to meet compliance in respect of 

existing SIMs. The LCA and/or MoC have powers to extend the 

compliance timelines. 

In October 2021, SIM card re-registration commenced for a period 

of three months. All SIM cards are expected to be registered with 

the Ghana Card (biometric national identification card) issued by the 

National Identification Authority (‘NIA’), the regulator for identification 

in Ghana. Due to insufficient registrations, the MoCD extended the 

In August 2021, Vodacom Lesotho received approval for the renewal of 

deadline for registration from 31 March 2022 to 30 July 2022. 

its 3500MHz trial 5G spectrum (1x100MHz) for a further six-month period 

expiring 31 March 2022. Vodacom Lesotho commenced its 5G trial in 

November 2021 and is engaging the LCA to convert the trial licence to 

a permanent licence.

248 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

Strategic report

Governance

Financials

Other information

MTR Rates

Country by region 
Europe
Germany (€ cents)
Italy (€ cents)
UK (GB£ pence)
Spain (€ cents)
Ireland (€ cents)
Portugal (€ cents)
Romania (€ cents)
Greece (€ cents)
Czech Republic (CZK)
Hungary (HUF)
Albania (ALL)2
Africa, Middle East and Asia Pacific 
Vodacom: South Africa (ZAR)
Vodacom: Democratic Republic of the Congo (USD) 
Lesotho (LSL/ZAR)
Mozambique (meticash) (Dollar cents)3
Tanzania (Tanzanian shillings)
Turkey (lira)
Egypt (PTS/Piastres)
Ghana (peswas)4

20191

20201

20211

20221

0.95
0.90
0.489
0.67
0.79
0.39
0.96
0.946
0.248
1.71
1.22

0.12
2.00
0.15
0.39
10.40
0.03
11.00
4.00

0.90
0.76
0.479
0.64
0.55
0.39
0.76
0.622
0.248
1.71
1.11

0.10
2.00
0.12
0.37
5.20
0.03
11.00
2.80

0.78
0.67
0.468
0.64
0.43
0.36
0.76
0.622
0.248
1.71
1.11

0.09
2.00
0.09
0.31
2.60
0.03
11.00
2.80

0.55
0.55
0.391
0.55
0.43
0.36
0.55
0.55
0.141
1.675
1.11

0.09
2.00
0.09
0.25
2.00
0.03
11.00
2.45

Notes:
1.  All MTRs are based on end of financial year values.
2.  ALBANIA – There is no official decision so far regarding the reduction of the national MTRs below 1.11 ALL/min. In May 2021 the NRA approved the draft “Results of the cost model of wholesale 

mobile network services” based on a study by an external consultant. A glidepath was proposed aiming at a maximum MTR of 1.02 ALL/min in 2022 but the NRA never issued a decision imposing 
the mentioned reduction.

3.  MOZAMBIQUE – New cost model completed and glidepath introduced from January 2021.
4.  GHANA – The Ghanian Regulator has, since the declaration of MTN as Significant Market Power (‘SMP’), introduced asymmetrical MTRs. Vodafone Ghana pays 2.8 GHp (70% of 4 GHp) and receives 4 GHp 

from MTN. This 30% discount to operators not declared as having SMP may change subject to a period of 2 years when a new Market Review is to be conducted. 

248 Vodafone Group Plc   

Annual Report 2022

Regulation (continued)

MTR Rates

Country by region 

Europe

Germany (€ cents)

Italy (€ cents)

UK (GB£ pence)

Spain (€ cents)

Ireland (€ cents)

Portugal (€ cents)

Romania (€ cents)

Greece (€ cents)

Czech Republic (CZK)

Hungary (HUF)

Albania (ALL)2

Africa, Middle East and Asia Pacific 

Vodacom: South Africa (ZAR)

Vodacom: Democratic Republic of the Congo (USD) 

Lesotho (LSL/ZAR)

Mozambique (meticash) (Dollar cents)3

Tanzania (Tanzanian shillings)

Turkey (lira)

Egypt (PTS/Piastres)

Ghana (peswas)4

Notes:

1.  All MTRs are based on end of financial year values.

20191

20201

20211

20221

0.95

0.90

0.489

0.67

0.79

0.39

0.96

0.946

0.248

1.71

1.22

0.12

2.00

0.15

0.39

10.40

0.03

11.00

4.00

0.90

0.76

0.479

0.64

0.55

0.39

0.76

0.622

0.248

1.71

1.11

0.10

2.00

0.12

0.37

5.20

0.03

11.00

2.80

0.78

0.67

0.468

0.64

0.43

0.36

0.76

0.622

0.248

1.71

1.11

0.09

2.00

0.09

0.31

2.60

0.03

11.00

2.80

0.55

0.55

0.391

0.55

0.43

0.36

0.55

0.55

0.141

1.675

1.11

0.09

2.00

0.09

0.25

2.00

0.03

11.00

2.45

Strategic report

Governance

Financials

Other information

249 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Form 20-F cross reference guide

The information in this document that is referenced in the following table will be included in our Annual Report on Form 20-F for 2022 filed with 
the SEC (the ‘2022 Form 20-F’). The information in this document will be updated and supplemented at the time of filing with the SEC or later 
amended if necessary. No other information in this document is included in the 2022 Form 20-F or incorporated by reference into any filings by us under 
the Securities Act. Please see ‘Documents on display’ on page 237 for information on how to access the 2022 Form 20-F as filed with the SEC. The 2022 
Form 20-F has not been approved or disapproved by the SEC nor has the SEC passed judgement upon the adequacy or accuracy of the 2022 Form 20-F. 

Item Form 20-F caption

Location in this document

1

2

3

4

Identity of Directors, senior management 
and advisers
Offer statistics and expected timetable

Key information
3B Capitalisation and indebtedness
3C Reasons for the offer and use of proceeds
3D Risk factors
Information on the Company
4A History and development of the Company

2.  ALBANIA – There is no official decision so far regarding the reduction of the national MTRs below 1.11 ALL/min. In May 2021 the NRA approved the draft “Results of the cost model of wholesale 

mobile network services” based on a study by an external consultant. A glidepath was proposed aiming at a maximum MTR of 1.02 ALL/min in 2022 but the NRA never issued a decision imposing 

4B Business overview

the mentioned reduction.

3.  MOZAMBIQUE – New cost model completed and glidepath introduced from January 2021.

4.  GHANA – The Ghanian Regulator has, since the declaration of MTN as Significant Market Power (‘SMP’), introduced asymmetrical MTRs. Vodafone Ghana pays 2.8 GHp (70% of 4 GHp) and receives 4 GHp 

from MTN. This 30% discount to operators not declared as having SMP may change subject to a period of 2 years when a new Market Review is to be conducted. 

4C Organisation structure

4D Property, plant and equipment

4A
5

Unresolved staff comments
Operating and financial review and prospects
5A Operating results

5B Liquidity and capital resources

5C Research and development,  
patents and licences etc. 

5D Trend information

5E Critical accounting estimates

Not applicable

Not applicable

Not applicable
Not applicable
Principal risk factors and uncertainties

History and development
Contact details
Shareholder information: Contact details for Equiniti and EQ Shareholder Services
Shareholder information: Articles of Association and applicable English law
Strategic review
Note 1 ‘Basis of preparation’
Note 2 ‘Revenue disaggregation and segmental analysis’
Note 7 ‘Discontinued operations and assets held for sale’
Note 11 ‘Property, plant and equipment’
Note 27 ‘Acquisitions and disposals’
Note 28 ‘Commitments’
Documents on display
Our strategic framework
About Vodafone
Financial and non-financial performance
Chairman’s message
Chief Executive’s statement
Market and strategy
Mega trends
Strategic review
Our financial performance
Purpose, sustainability and responsible business
Note 2 ‘Revenue disaggregation and segmental analysis’
Regulation
Note 31 ‘Related undertakings’
Note 12 ‘Investments in associates and joint arrangements’
Note 13 ‘Other investments’
Strategic review
Note 11 ‘Property, plant and equipment’
None

Our financial performance
Cyber security
Note 21 ‘Borrowings’
Regulation
Our financial performance: Cash flow, capital allocation and funding
Long-term viability statement
Directors’ statement of responsibility: Going concern
Note 19 ‘Cash and cash equivalents’
Note 21 ‘Borrowings’
Note 22 ‘Capital and financial risk management’
Note 28 ‘Commitments’
Strategic review
Note 10 ‘Intangible assets’
Regulation: Overview of spectrum licences
Financial and non-financial performance
Mega trends
Long-term viability statement
Note 1 ‘Basis of preparation’

Page

–

–

–
–
59 to 64

240
Back cover
234
235 to 236
16 to 20
133 to 138
139 to 144
159
163 to 164
199 to 200
200
237
1
2 to 3
4 to 5
6
7
8 to 9
12 to 13
16 to 20
24 to 33
34 to 58
139 to 144
240 to 248
205 to 213
165 to 170
171
16 to 20
163 to 164
–

24 to 33
49 to 51
180 to 181
240 to 248
31 to 33
65
118
176
180 to 181
182 to 191
200
16 to 20
161 to 162
247
4 to 5
12 to 13
65
133 to 138

250 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Form 20-F cross reference guide (continued)

Item Form 20-F caption

Location in this document

6

Directors, senior management and employees
6A Directors and senior management

6B Compensation

6C Board practices

6D Employees

6E Share ownership

7

8

9

10 

Major shareholders and related party transactions
7A Major shareholders
7B Related party transactions

7C Interests of experts and counsel
Financial information
8A Consolidated statements and other  
financial information

8B Significant changes
The offer and listing
9A Offer and listing details
9B Plan of distribution
9C Markets
9D Selling shareholders
9E Dilution
9F Expenses of the issue
Additional information
10A Share capital
10B Memorandum and Articles of Association

10C Material contracts
10D Exchange controls
10E Taxation
10F Dividends and paying agents

10G Statements by experts
10H Documents on display
10I Subsidiary information

Our Board
Our governance structure
Division of responsibilities
Annual Report on Remuneration: 2022 Remuneration
Remuneration Policy
Note 23 ‘Directors and key management compensation’
Shareholder information: Articles of Association and applicable English law
Remuneration Policy
Our Board
Nominations and Governance Committee
Audit and Risk Committee
ESG Committee
Remuneration Committee
Our governance structure
Division of responsibilities
Our people strategy
Note 24 ‘Employees’
Annual Report on Remuneration: 2022 Remuneration 
Remuneration Policy
All-employee share plans
Note 26 ‘Share-based payments’

Shareholder information: Major shareholders
Annual Report on Remuneration: 2022 Remuneration
Note 13 ‘Other investments’
Note 23 ‘Directors and key management compensation’
Note 29 ‘Contingent liabilities and legal proceedings’
Note 30 ‘Related party transactions’
Not applicable

Consolidated financial statements
Report of independent registered public accounting firm
Note 29 ‘Contingent liabilities and legal proceedings’
Dividend rights
Not applicable

Shareholder information
Not applicable
Shareholder information: Rights attaching to the Company’s shares
Not applicable
Not applicable
Not applicable

Note 17 ‘Called up share capital’
Shareholder information
Description of securities registered
Shareholder information: Material contracts
Shareholder information: Exchange controls
Shareholder information: Taxation
Note 9 ‘Equity dividends’
Shareholder information 
Not applicable
Shareholder information: Documents on display
Note 31 ’Related undertakings’

Page

73 to 74
75
76
99 to 109
93 to 98
191 to 192
235 to 236
93 to 98
73 to 74
80 to 82
83 to 88
89 to 90
91 to 92
75
76
21 to 23
192
99 to 109
93 to 98
103
197 to 198

235
99 to 109
171
191 to 192
200 to 203
204
–

129 to 214
–
200 to 203
236
–

234 to 239
–
236
–
–
–

175
234 to 239
–
237
237
238 to 239
160
234 to 239
–
237
205 to 213

250 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

251 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Form 20-F cross reference guide (continued)

Item Form 20-F caption

Location in this document

11

12

13
14

15

16

17
18

19

Quantitative and qualitative disclosures about  
market risk
Description of securities other than equity securities
12A Debt securities
12B Warrants and rights
12C Other securities
12D American depositary shares
Defaults, dividend arrearages and delinquencies
Material modifications to the rights of security holders 
and use of proceeds
Controls and procedures

Note 22 ‘Capital and financial risk management’

Not applicable
Not applicable
Not applicable
Fees payable by ADR holders
Not applicable
Not applicable

Governance
Directors’ statement of responsibility: Management’s report on internal control  
over financial reporting
Report of independent registered public accounting firm

Reserved
16A Audit Committee financial expert
16B Code of ethics
16C Principal accountant fees and services

16D Exemptions from the listing standards  
for audit committees
16E Purchase of equity securities by the issuer  
and affiliated purchasers
16F Change in registrant’s certifying accountant
16G Corporate governance
16H Mine safety disclosure
Financial statements
Financial statements

Exhibits

Board Committees
Our US listing requirements
Note 3 ‘Operating profit’
Board Committees: Audit and Risk Committee – External audit
Not applicable

Share buybacks

Not applicable
Our US listing requirements
Not applicable
Consolidated financial statements
Consolidated financial statements
Report of independent registered public accounting firm
Index to Exhibits

Page

182 to 191

–
–
–
–
–
–

68 to 115
118

–

80 to 92
113
145
87
–

33

–
113
–
129 to 214
129 to 214
–
–

Item Form 20-F caption

Location in this document

6

Directors, senior management and employees

6A Directors and senior management

Our Board

6B Compensation

Annual Report on Remuneration: 2022 Remuneration

6C Board practices

Shareholder information: Articles of Association and applicable English law

Note 23 ‘Directors and key management compensation’

Our governance structure

Division of responsibilities

Remuneration Policy

Remuneration Policy

Our Board

Audit and Risk Committee

ESG Committee

Remuneration Committee

Our governance structure

Division of responsibilities

Our people strategy

Note 24 ‘Employees’

Nominations and Governance Committee

Remuneration Policy

All-employee share plans

Note 26 ‘Share-based payments’

Shareholder information: Major shareholders

Annual Report on Remuneration: 2022 Remuneration

Note 13 ‘Other investments’

Note 23 ‘Directors and key management compensation’

Note 29 ‘Contingent liabilities and legal proceedings’

Note 30 ‘Related party transactions’

Report of independent registered public accounting firm

Note 29 ‘Contingent liabilities and legal proceedings’

Dividend rights

Not applicable

Shareholder information

Not applicable

Not applicable

Not applicable

Not applicable

Note 17 ‘Called up share capital’

Description of securities registered

Shareholder information: Material contracts

Shareholder information: Exchange controls

Shareholder information: Taxation

Note 9 ‘Equity dividends’

Shareholder information 

Not applicable

Shareholder information: Documents on display

Note 31 ’Related undertakings’

Shareholder information: Rights attaching to the Company’s shares

6D Employees

6E Share ownership

Annual Report on Remuneration: 2022 Remuneration 

7

Major shareholders and related party transactions

7A Major shareholders

7B Related party transactions

7C Interests of experts and counsel

Not applicable

8A Consolidated statements and other  

Consolidated financial statements

8

Financial information

financial information

8B Significant changes

9

The offer and listing

9A Offer and listing details

9B Plan of distribution

9C Markets

9E Dilution

9D Selling shareholders

9F Expenses of the issue

10 

Additional information

10A Share capital

10C Material contracts

10D Exchange controls

10E Taxation

10F Dividends and paying agents

10G Statements by experts

10H Documents on display

10I Subsidiary information

10B Memorandum and Articles of Association

Shareholder information

Page

73 to 74

75

76

99 to 109

93 to 98

191 to 192

235 to 236

93 to 98

73 to 74

80 to 82

83 to 88

89 to 90

91 to 92

75

76

21 to 23

192

99 to 109

93 to 98

103

197 to 198

235

171

99 to 109

191 to 192

200 to 203

129 to 214

200 to 203

234 to 239

204

–

–

236

–

236

–

–

–

–

175

–

237

237

160

–

237

234 to 239

238 to 239

234 to 239

205 to 213

252 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Forward-looking statements 

unaudited information

This document contains ‘forward-looking statements’ within the meaning 
of the US Private Securities Litigation Reform Act of 1995 with respect to 
the Group’s financial condition, results of operations and businesses, and 
certain of the Group’s plans and objectives. In particular, such forward-
looking statements include statements with respect to:

 – the Group’s expectations and guidance regarding its financial and 
operating performance, the performance of associates and joint 
ventures, other investments and newly acquired businesses, 
preparation for 5G and expectations regarding customers;

 – intentions and expectations regarding the development of products, 

services and initiatives introduced by, or together with, Vodafone or by 
third parties;

 – expectations regarding the global economy and the Group’s operating 
environment and market position, including future market conditions, 
growth in the number of worldwide mobile phone users and 
other trends;

 – rapid changes to existing products and services and the inability of 

new products and services to perform in accordance with expectations;

 – the ability of the Group to integrate new technologies, products and 
services with existing networks, technologies, products and services;

 – the Group’s ability to generate and grow revenue;
 – a lower than expected impact of new or existing products, services 
or technologies on the Group’s future revenue, cost structure and 
capital expenditure outlays;

 – slower than expected customer growth, reduced customer 
retention, reductions or changes in customer spending and 
increased pricing pressure;

 – the Group’s ability to extend and expand its spectrum resources, to 

support ongoing growth in customer demand for mobile data services;

 – the Group’s ability to secure the timely delivery of high-quality 

products from suppliers;

 – loss of suppliers, disruption of supply chains and greater than 

 – revenue and growth expected from Vodafone Business’ and total 

anticipated prices of new mobile handsets;

communications strategy;

 – mobile penetration and coverage rates, MTR cuts, the Group’s ability to 
acquire spectrum and licences, including 5G licences, expected growth 
prospects in the Europe and Rest of the World regions and growth in 
customers and usage generally;

 – anticipated benefits to the Group from cost-efficiency programmes, 

including their impact on the absolute indirect cost base;

 – possible future acquisitions, including increases in ownership in existing 
investments, the timely completion of pending acquisition transactions 
and pending offers for investments;

 – expectations and assumptions regarding the Group’s future revenue, 
operating profit, Adjusted EBITDAaL, Adjusted EBITDAaL margin, free 
cash flow, depreciation and amortisation charges, foreign exchange 
rates, tax rates and capital expenditure;

 – expectations regarding the Group’s access to adequate funding for its 
working capital requirements and share buyback programmes, and 
the Group’s future dividends or its existing investments; and

 – the impact of regulatory and legal proceedings involving the Group 

and of scheduled or potential regulatory changes.

Forward-looking statements are sometimes, but not always, identified 
by their use of a date in the future or such words as ‘will’, ‘anticipates’, 
‘aims’, ‘could’, ‘may’, ‘should’, ‘expects’, ‘believes’, ‘intends’, ‘plans’ 
or ’targets’. By their nature, forward-looking statements are inherently 
predictive, speculative and involve risk and uncertainty because they 
relate to events and depend on circumstances that will occur in the 
future. There are a number of factors that could cause actual results and 
developments to differ materially from those expressed or implied by 
these forward-looking statements. These factors include, but are not 
limited to, the following:

 – general economic and political conditions in the jurisdictions in which 
the Group operates and changes to the associated legal, regulatory 
and tax environments;
 – increased competition;
 – levels of investment in network capacity and the Group’s ability to 

deploy new technologies, products and services;

 – evolving cyber threats to the Group’s services and confidential data;
 – the Group’s ability to embed responses to climate-related risks into 

business strategy and operations.

 – changes in the costs to the Group of, or the rates the Group may 

charge for, terminations and roaming minutes;

 – the impact of a failure or significant interruption to the Group’s 

telecommunications, networks, IT systems or data protection systems;

 – the Group’s ability to realise expected benefits from acquisitions, 

partnerships, joint ventures, franchises, brand licences, platform sharing 
or other arrangements with third parties;

 – acquisitions and divestments of Group businesses and assets and 

the pursuit of new, unexpected strategic opportunities;
 – the Group’s ability to integrate acquired business or assets;
 – the extent of any future write-downs or impairment charges on the 
Group’s assets, or restructuring charges incurred as a result of an 
acquisition or disposition;

 – developments in the Group’s financial condition, earnings and 
distributable funds and other factors that the Board takes into 
account in determining the level of dividends;

 – the Group’s ability to satisfy working capital requirements;
 – changes in foreign exchange rates;
 – changes in the regulatory framework in which the Group operates;
 – the impact of legal or other proceedings against the Group or other 

companies in the communications industry; and

 – changes in statutory tax rates and profit mix.

A review of the reasons why actual results and developments may 
differ materially from the expectations disclosed or implied within 
forward-looking statements can be found under ‘Risk management’ 
on pages 59 to 65 of this document. All subsequent written or oral 
forward-looking statements attributable to the Company or any member 
of the Group or any persons acting on their behalf are expressly qualified 
in their entirety by the factors referred to above. No assurances can 
be given that the forward-looking statements in this document will 
be realised. Subject to compliance with applicable law and regulations, 
Vodafone does not intend to update these forward-looking statements 
and does not undertake any obligation to do so.

References in this document to information on websites, including 
other supporting disclosures located thereon such as videos, our ESG 
Addendum and our TCFD report, and/or social media sites are included 
as an aid to their location and such information is not incorporated in, 
and does not form part of, the 2022 Annual Report on Form 20-F.

252 Vodafone Group Plc   

Annual Report 2022

Forward-looking statements 

unaudited information

Strategic report

Governance

Financials

Other information

253 Vodafone Group Plc   

Annual Report 2022

Definition of terms 

unaudited information

Strategic report

Governance

Financials

Other information

This document contains ‘forward-looking statements’ within the meaning 

 – rapid changes to existing products and services and the inability of 

of the US Private Securities Litigation Reform Act of 1995 with respect to 

new products and services to perform in accordance with expectations;

the Group’s financial condition, results of operations and businesses, and 

certain of the Group’s plans and objectives. In particular, such forward-

looking statements include statements with respect to:

 – the Group’s expectations and guidance regarding its financial and 

operating performance, the performance of associates and joint 

ventures, other investments and newly acquired businesses, 

preparation for 5G and expectations regarding customers;

 – intentions and expectations regarding the development of products, 

services and initiatives introduced by, or together with, Vodafone or by 

 – the ability of the Group to integrate new technologies, products and 

services with existing networks, technologies, products and services;

 – the Group’s ability to generate and grow revenue;

 – a lower than expected impact of new or existing products, services 

or technologies on the Group’s future revenue, cost structure and 

capital expenditure outlays;

 – slower than expected customer growth, reduced customer 

retention, reductions or changes in customer spending and 

increased pricing pressure;

 – the Group’s ability to extend and expand its spectrum resources, to 

support ongoing growth in customer demand for mobile data services;

third parties;

other trends;

 – expectations regarding the global economy and the Group’s operating 

environment and market position, including future market conditions, 

 – the Group’s ability to secure the timely delivery of high-quality 

growth in the number of worldwide mobile phone users and 

products from suppliers;

 – revenue and growth expected from Vodafone Business’ and total 

anticipated prices of new mobile handsets;

communications strategy;

 – changes in the costs to the Group of, or the rates the Group may 

 – mobile penetration and coverage rates, MTR cuts, the Group’s ability to 

charge for, terminations and roaming minutes;

 – loss of suppliers, disruption of supply chains and greater than 

acquire spectrum and licences, including 5G licences, expected growth 

prospects in the Europe and Rest of the World regions and growth in 

customers and usage generally;

 – anticipated benefits to the Group from cost-efficiency programmes, 

including their impact on the absolute indirect cost base;

 – possible future acquisitions, including increases in ownership in existing 

investments, the timely completion of pending acquisition transactions 

and pending offers for investments;

 – expectations and assumptions regarding the Group’s future revenue, 

operating profit, Adjusted EBITDAaL, Adjusted EBITDAaL margin, free 

cash flow, depreciation and amortisation charges, foreign exchange 

rates, tax rates and capital expenditure;

 – expectations regarding the Group’s access to adequate funding for its 

working capital requirements and share buyback programmes, and 

the Group’s future dividends or its existing investments; and

 – the impact of regulatory and legal proceedings involving the Group 

and of scheduled or potential regulatory changes.

Forward-looking statements are sometimes, but not always, identified 

by their use of a date in the future or such words as ‘will’, ‘anticipates’, 

‘aims’, ‘could’, ‘may’, ‘should’, ‘expects’, ‘believes’, ‘intends’, ‘plans’ 

or ’targets’. By their nature, forward-looking statements are inherently 

predictive, speculative and involve risk and uncertainty because they 

relate to events and depend on circumstances that will occur in the 

future. There are a number of factors that could cause actual results and 

developments to differ materially from those expressed or implied by 

these forward-looking statements. These factors include, but are not 

limited to, the following:

 – general economic and political conditions in the jurisdictions in which 

the Group operates and changes to the associated legal, regulatory 

and tax environments;

 – increased competition;

 – levels of investment in network capacity and the Group’s ability to 

deploy new technologies, products and services;

 – evolving cyber threats to the Group’s services and confidential data;

 – the Group’s ability to embed responses to climate-related risks into 

business strategy and operations.

 – the impact of a failure or significant interruption to the Group’s 

telecommunications, networks, IT systems or data protection systems;

 – the Group’s ability to realise expected benefits from acquisitions, 

partnerships, joint ventures, franchises, brand licences, platform sharing 

or other arrangements with third parties;

 – acquisitions and divestments of Group businesses and assets and 

the pursuit of new, unexpected strategic opportunities;

 – the Group’s ability to integrate acquired business or assets;

 – the extent of any future write-downs or impairment charges on the 

Group’s assets, or restructuring charges incurred as a result of an 

acquisition or disposition;

 – developments in the Group’s financial condition, earnings and 

distributable funds and other factors that the Board takes into 

account in determining the level of dividends;

 – the Group’s ability to satisfy working capital requirements;

 – changes in foreign exchange rates;

 – changes in the regulatory framework in which the Group operates;

 – the impact of legal or other proceedings against the Group or other 

companies in the communications industry; and

 – changes in statutory tax rates and profit mix.

A review of the reasons why actual results and developments may 

differ materially from the expectations disclosed or implied within 

forward-looking statements can be found under ‘Risk management’ 

on pages 59 to 65 of this document. All subsequent written or oral 

forward-looking statements attributable to the Company or any member 

of the Group or any persons acting on their behalf are expressly qualified 

in their entirety by the factors referred to above. No assurances can 

be given that the forward-looking statements in this document will 

be realised. Subject to compliance with applicable law and regulations, 

Vodafone does not intend to update these forward-looking statements 

and does not undertake any obligation to do so.

References in this document to information on websites, including 

other supporting disclosures located thereon such as videos, our ESG 

Addendum and our TCFD report, and/or social media sites are included 

as an aid to their location and such information is not incorporated in, 

and does not form part of, the 2022 Annual Report on Form 20-F.

The definitions of non-GAAP measures are included in the ‘Non-GAAP measures’ section on pages 223 to 233.

3G

4G

5G

ADR

ADS

Africa

AGM

Applications (‘apps’)

ARPU

B2C

Capital additions

Churn

Cloud services

Common Functions

Converged customer

Depreciation and amortisation

Eliminations

Europe

FCA

Financial services revenue

A cellular technology based on wide band code division multiple access delivering voice and faster data services.

4G or long-term evolution (‘LTE’) technology offers even faster data transfer speeds than 3G/HSPA.

5G is the fifth-generation wireless broadband technology which provides better speeds and coverage than the current 4G.

American depositary receipts is a mechanism designed to facilitate trading in shares of non-US companies in the US stock 
markets. The main purpose is to create an instrument which can easily be settled through US stock market clearing systems.

American depositary shares are shares evidenced by American depositary receipts. ADSs are issued by a depositary bank and 
represent one or more shares of a non-US issuer held by the depositary bank. The main purpose of ADSs is to facilitate trading 
in shares of non-US companies in the US markets and, accordingly, ADRs which evidence ADSs are in a form suitable for 
holding in US clearing systems.

Comprises the Vodacom Group and businesses in Egypt and Ghana. 

Annual General Meeting.

Apps are software applications usually designed to run on a smartphone or tablet device and provide a convenient 
means for the user to perform certain tasks. They cover a wide range of activities including banking, ticket purchasing, travel 
arrangements, social networking and games. For example, the MyVodafone app lets customers check their bill totals on their 
smartphone and see the minutes, texts and data allowance remaining.

Average revenue per user, defined as customer revenue and incoming revenue divided by average customers.

Business-to-Consumer refers to the process of selling products and services directly between a business and consumers who 
are the end-users. 

Comprises the purchase of property, plant and equipment and intangible assets, other than licence and spectrum payments 
and integration capital expenditure.

Total gross customer disconnections in the period divided by the average total customers in the period.

This means the customer has little or no equipment, data and software at their premises. The capability associated with the 
service is run from the Vodafone network and data centres instead. This removes the need for customers to make capital 
investments and instead they have an operating cost model with a recurring monthly fee.

Comprises central teams and business functions. 

A customer who receives fixed and mobile services (also known as unified communications) on a single bill or who receives a 
discount across both bills.

The accounting charge that allocates the cost of tangible or intangible assets, whether owned or leased, to the income 
statement over its useful life. The measure includes the profit or loss on disposal of property, plant and equipment, software 
and right-of-use assets.

Refers to the removal of intercompany transactions to derive the consolidated financial statements. 

Comprises the Group’s European businesses and the UK. 

Financial Conduct Authority.

Financial services revenue includes fees generated from the provision of advanced airtime, overdraft, financing and 
lending facilities, as well as merchant payments and the sale of insurance products (e.g. device insurance, life insurance 
and funeral cover).

Fixed service revenue

Service revenue relating to the provision of fixed line and carrier services. 

Fibre to the cabinet (‘FTTC’)

Involves running fibre optic cables from the telephone exchange or distribution point to the street cabinets which then 
connect to a standard phone line to provide broadband.

Fibre to the home (‘FTTH’)

Provides an end-to-end fibre optic connection the full distance from the exchange to the customer’s premises.

GAAP

GSMA

IAS 17

ICT

IFRS

IFRS 15

IFRS 16

Generally Accepted Accounting Principles. 

Global System for Mobile Communications Association

International Accounting Standard 17 ‘Leases’. The previous lease accounting standard that applied to the Group’s statutory 
results for all reporting periods up to and including the quarter ended 31 March 2019.

Information and communications technology.

International Financial Reporting Standards.

International Financial Reporting Standard 15 ‘Revenue from Contracts with Customers’. The accounting policy adopted by 
the Group on 1 April 2018.

International Financial Reporting Standard 16 ‘Leases’. The accounting policy adopted by the Group on 1 April 2019.

Incoming revenue

Comprises revenue from termination rates for voice and messaging to Vodafone customers. 

Integration capital expenditure

Capital expenditure incurred in relation to significant changes in the operating model, such as the integration of recently 
acquired subsidiaries. 

Internet of Things (‘IoT’)

The network of physical objects embedded with electronics, software, sensors, and network connectivity, including built-in 
mobile SIM cards, that enables these objects to collect data and exchange communications with one another or a database.

LTM

Last twelve months

254 Vodafone Group Plc   

Annual Report 2022

Strategic report

Governance

Financials

Other information

Definition of terms (continued)

unaudited information

Mark-to-market

Mbps

Mobile broadband

Mark-to-market or fair value accounting refers to accounting for the value of an asset or liability based on the current market 
price of the asset or liability.

Megabits (millions) of bits per second.

Mobile broadband allows internet access through a browser or a native application using any portable or mobile device such 
as smartphone, tablet or laptop connected to a cellular network.

Mobile service revenue

Service revenue relating to the provision of mobile services. 

Mobile termination rate (‘MTR’) 

A per minute charge paid by a telecommunications network operator when a customer makes a call to another mobile or 
fixed network operator.

Mobile virtual network operator 
(‘MVNO’)

Companies that provide mobile phone services under wholesale contracts with a mobile network operator, but do not have 
their own licence or spectrum or the infrastructure required to operate a network.

Next-generation networks (‘NGN’) 

Fibre or cable networks typically providing high-speed broadband over 30Mbps.

Net Promoter Score (‘NPS’)

Net Promoter Score is a customer loyalty metric used to monitor customer satisfaction.

Operating expenses (‘Opex’)

Comprise primarily sales and distribution costs, network and IT related expenditure and business support costs.

Other Europe

Other Markets

Other revenue

Partner markets

Penetration

Petabyte

Pps

RAN

Reported growth

Restructuring costs

Retail service revenue

Return on capital employed 
(‘ROCE’)

Revenue

Roaming and Visitor

Smartphone penetration

Service revenue

Other Europe markets include Portugal, Ireland, Greece, Romania, Czech Republic, Hungary and Albania.

Other Markets comprise Turkey, Egypt and Ghana.

Other revenue principally includes equipment revenue, interest income, income from partner market arrangements and lease 
revenue, including in respect of the lease out of passive tower infrastructure.

Markets in which the Group has entered into a partner agreement with a local mobile operator enabling a range of Vodafone’s 
global products and services to be marketed in that operator’s territory and extending Vodafone’s reach into such markets.

Number of SIMs in a country as a percentage of the country’s population. Penetration can be in excess of 100% due to 
customers owning more than one SIM.

A petabyte is a measure of data usage. One petabyte is a million gigabytes.

Percentage points.

Radio access network is the part of a mobile telecommunications system which provides cellular coverage to mobile 
phones via a radio interface, managed by thousands of base stations installed on towers and rooftops across the coverage 
area, and linked to the core nodes through a backhaul infrastructure which can be owned, leased or a mix of both.

Reported growth is based on amounts reported in euros and determined under IFRS.

Costs incurred by the Group following the implementation of discrete restructuring plans to improve overall efficiency.

Retail service revenue comprises Service revenue excluding Mobile Virtual Network Operator (‘MVNO’) and Fixed Virtual 
Network Operator (‘FVNO’) wholesale revenue. 

Return on capital employed reflects how efficiently we are generating profit with the capital we deploy. 

The total of Service revenue (defined below) and Other revenue (defined above).

Roaming: allows customers to make calls, send and receive texts and data on other operators’ mobile networks, usually 
while travelling abroad. Visitor: revenue received from other operators or markets when their customers roam on one of 
our markets’ networks. 

The number of smartphone devices divided by the number of registered SIMs (excluding data only SIMs) and 
telemetric applications.

Service revenue is all revenue related to the provision of ongoing services to the Group’s consumer and enterprise customers, 
together with roaming revenue, revenue from incoming and outgoing network usage by non-Vodafone customers and 
interconnect charges for incoming calls. 

SME

SOHO

Spectrum

Small and medium-sized enterprises.

Small-Office-Home-Office customers.

The radio frequency bands and channels assigned for telecommunication services.

Task Force on Climate-related 
Financial Disclosures (‘TCFD’)

Vodafone Business

The TCFD has released recommendations which provide a global framework for companies and other organisations 
to develop more effective climate-related financial disclosures through their existing reporting processes.

Vodafone Business is part of the Group and partners with businesses of every size to provide a range of business-
related services. 

Vodafone Procurement Company 
(‘VPC’)

VPC is Vodafone’s procurement company, leading purchasing and supplier management for Vodafone as a whole. Based in 
Luxembourg, VPC was founded in 2008 and manages most of Vodafone’s spending with suppliers worldwide. VPC supports 
the needs of Vodafone’s operating companies and group functions, and sells procurement services to third parties.

_VOIS

Established in 2006, _VOIS (Vodafone Intelligent Solutions) has grown from a single entity service provider to a global 
purpose-driven company that provides a comprehensive portfolio of services to Vodafone and other telecommunications 
operators throughout the world. 

255 Vodafone Group Plc   

Annual Report 2022

Notes

Strategic report

Governance

Financials

Other information

254 Vodafone Group Plc   

Annual Report 2022

Definition of terms (continued)

unaudited information

Strategic report

Governance

Financials

Other information

Mark-to-market or fair value accounting refers to accounting for the value of an asset or liability based on the current market 

Mark-to-market

Mbps

Mobile broadband

price of the asset or liability.

Megabits (millions) of bits per second.

Mobile broadband allows internet access through a browser or a native application using any portable or mobile device such 

as smartphone, tablet or laptop connected to a cellular network.

Mobile service revenue

Service revenue relating to the provision of mobile services. 

Mobile termination rate (‘MTR’) 

A per minute charge paid by a telecommunications network operator when a customer makes a call to another mobile or 

fixed network operator.

Mobile virtual network operator 

Companies that provide mobile phone services under wholesale contracts with a mobile network operator, but do not have 

(‘MVNO’)

their own licence or spectrum or the infrastructure required to operate a network.

Next-generation networks (‘NGN’) 

Fibre or cable networks typically providing high-speed broadband over 30Mbps.

Net Promoter Score (‘NPS’)

Net Promoter Score is a customer loyalty metric used to monitor customer satisfaction.

Operating expenses (‘Opex’)

Comprise primarily sales and distribution costs, network and IT related expenditure and business support costs.

Other Europe

Other Markets

Other revenue

Partner markets

Penetration

Petabyte

Pps

RAN

Reported growth

Restructuring costs

Retail service revenue

(‘ROCE’)

Revenue

Roaming and Visitor

Other Europe markets include Portugal, Ireland, Greece, Romania, Czech Republic, Hungary and Albania.

Other Markets comprise Turkey, Egypt and Ghana.

Other revenue principally includes equipment revenue, interest income, income from partner market arrangements and lease 

revenue, including in respect of the lease out of passive tower infrastructure.

Markets in which the Group has entered into a partner agreement with a local mobile operator enabling a range of Vodafone’s 

global products and services to be marketed in that operator’s territory and extending Vodafone’s reach into such markets.

Number of SIMs in a country as a percentage of the country’s population. Penetration can be in excess of 100% due to 

customers owning more than one SIM.

A petabyte is a measure of data usage. One petabyte is a million gigabytes.

Percentage points.

Radio access network is the part of a mobile telecommunications system which provides cellular coverage to mobile 

phones via a radio interface, managed by thousands of base stations installed on towers and rooftops across the coverage 

area, and linked to the core nodes through a backhaul infrastructure which can be owned, leased or a mix of both.

Reported growth is based on amounts reported in euros and determined under IFRS.

Costs incurred by the Group following the implementation of discrete restructuring plans to improve overall efficiency.

Retail service revenue comprises Service revenue excluding Mobile Virtual Network Operator (‘MVNO’) and Fixed Virtual 

Network Operator (‘FVNO’) wholesale revenue. 

Return on capital employed 

Return on capital employed reflects how efficiently we are generating profit with the capital we deploy. 

The total of Service revenue (defined below) and Other revenue (defined above).

Roaming: allows customers to make calls, send and receive texts and data on other operators’ mobile networks, usually 

while travelling abroad. Visitor: revenue received from other operators or markets when their customers roam on one of 

our markets’ networks. 

telemetric applications.

interconnect charges for incoming calls. 

Small and medium-sized enterprises.

Small-Office-Home-Office customers.

Smartphone penetration

The number of smartphone devices divided by the number of registered SIMs (excluding data only SIMs) and 

Service revenue

Service revenue is all revenue related to the provision of ongoing services to the Group’s consumer and enterprise customers, 

together with roaming revenue, revenue from incoming and outgoing network usage by non-Vodafone customers and 

SME

SOHO

Spectrum

(‘VPC’)

_VOIS

The radio frequency bands and channels assigned for telecommunication services.

Task Force on Climate-related 

Financial Disclosures (‘TCFD’)

The TCFD has released recommendations which provide a global framework for companies and other organisations 

to develop more effective climate-related financial disclosures through their existing reporting processes.

Vodafone Business

Vodafone Business is part of the Group and partners with businesses of every size to provide a range of business-

related services. 

Vodafone Procurement Company 

VPC is Vodafone’s procurement company, leading purchasing and supplier management for Vodafone as a whole. Based in 

Luxembourg, VPC was founded in 2008 and manages most of Vodafone’s spending with suppliers worldwide. VPC supports 

the needs of Vodafone’s operating companies and group functions, and sells procurement services to third parties.

Established in 2006, _VOIS (Vodafone Intelligent Solutions) has grown from a single entity service provider to a global 

purpose-driven company that provides a comprehensive portfolio of services to Vodafone and other telecommunications 

operators throughout the world. 

256 Vodafone Group Plc   

Annual Report 2022

Notes (continued)

Strategic report

Governance

Financials

Other information

256 Vodafone Group Plc   

Annual Report 2022

Notes (continued)

Strategic report

Governance

Financials

Other information

Our purpose: Planet
The paper content of this publication has been 
certifiably reforested via PrintReleaf – the world’s 
first platform to measure paper consumption 
and automate reforestation across a global 
network of reforestation projects.

The cover and text are printed on Revive 100 
uncoated, made entirely from de-inked  
post-consumer waste. This product is Forest 
Stewardship Council® (‘FSC’®) certified and 
produced using elemental chlorine free  
(‘ECF’) bleaching. The manufacturing mill  
also holds ISO 14001 accreditation for 
environmental management.

Certificate of Reforestation
Printreleaf hereby certifies that Vodafone 
has offset the equivalent of 1,100,751 
standard pages of paper consumption  
by reforesting 132 standard trees at the 
Reforestation Project located in Ireland.

ACCOUNT ID ACT_B44719E7E15D 
TRANSACTION ID TX_6D9549DAE906 
TRANSACTION DATE 2022-05-24 
REFORESTATION PROJECT Ireland 
STANDARD PAGES 1,100,751 
STANDARD TREES 132

References to Vodafone are to Vodafone Group Plc and references to Vodafone Group are to Vodafone Group Plc and its subsidiaries unless 
otherwise stated. Vodafone, the Vodafone Speech Mark Devices, Vodacom and The future is exciting. Ready? are trade marks owned by 
Vodafone. Other product and company names mentioned herein may be the trade marks of their respective owners. 

The content of our website (vodafone.com) should not be considered to form part of this Annual Report or our Annual Report on Form 20-F.

© Vodafone Group 2022

Designed and produced by Black Sun plc

Vodafone Group Plc
Vodafone House 
The Connection 
Newbury 
Berkshire 
RG14 2FN 
England

Registered in England 
No. 1833679

Telephone 
+44 (0)1635 33251

vodafone.com

Contact details
Shareholder helpline
Telephone 
+44 (0)371 384 2532

Investor Relations
ir@vodafone.co.uk 
vodafone.com/investor

Media Relations
vodafone.com/media/contact

Sustainability
vodafone.com/sustainability

Online Annual Report
vodafone.com/ar2022

V

o

d

a

f

o

n

e

G

r

o

u

p

P

l

c

A

n

n

u

a

l

R

e

p

o

r

t

2

0

2

2