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Walker & Dunlop, Inc.

wd · NYSE Financial Services
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FY2019 Annual Report · Walker & Dunlop, Inc.
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Annual
Report

2019

WHAT DRIVES YOU

This  letter  was  composed  in  early  March  2020  as  COVID-19  had  just  begun  to  take  hold  in  the  U.S.  The  full
impacts  of  the  virus  on  the  economy  and  the  commercial  real  estate  industry  have  yet  to  be  seen.  What  we
do  know  as  we  compose  this  letter  today  is  that  we  have  the  platform,  the  people,  the  balance  sheet,  and
the  access  to  counter-cyclical  capital  through  Fannie  Mae,  Freddie  Mac,  and  HUD  to  continue  to  operate  our
business  in  periods  of  market  stress,  just  as  we  have  been  successful  doing  in  the  past.

Dear  Fellow  Shareholders,

2019  was  an  extremely  successful  year  for  Walker  &  Dunlop,  as  we  delivered  strong  financial

results  while  heavily  investing  in  future  growth  through  banking  and  brokerage  talent,  new  business  lines,
and  technology  initiatives  and  made  continued  progress  towards  our  mission  of  being  the  premier
commercial  real  estate  finance  company  in  the  United  States.  Our  scaled  platform  is  supported  by  a
fantastic  corporate  culture  that  we  have  carefully  maintained  as  we  have  grown,  positioning  us  very  well  for
future  success.

During  2019,  we  generated  $817  million  of  total  revenues,  up  13%  from  2018  on  record  total

transaction  volume  of  $32  billion.  Diluted  earnings  per  share  increased  10%  to  $5.45,  the  fifth  time  over
the  past  six  years  that  our  team  has  delivered  double-digit  earnings  growth.  We  grew  adjusted  EBITDA1  by
13%  to  $248  million,  largely  due  to  strong  growth  in  our  servicing  portfolio  to  $93  billion  at  December  31,
2019  and  the  increase  in  its  related  cash  revenue  streams.  We  had  an  extremely  successful  year  of
recruiting,  hiring  26  talented  bankers  and  brokers  across  the  country;  and  in  the  first  two  months  of  2020,
we  added  an  additional  property  sales  team  in  Austin  and  acquired  two  debt  brokerage  firms  in  Columbus,
Ohio  and  New  York,  New  York.

The  sustainable  cash  generated  by  our  scaled  business  model  allows  us  to  continually  reinvest  in

our  business,  and  at  the  same  time  provides  us  with  the  financial  flexibility  to  return  a  portion  of  our
capital  to  shareholders  in  the  form  of  dividends  and  share  repurchases.  In  February  2020,  we  increased  our
quarterly  dividend  by  20%  to  $0.36  per  share,  the  second  20%  increase  since  we  initiated  the  dividend  in
February  2018  and  authorized  a  $50  million  share  repurchase  plan  over  the  next  12  months.  We  are
confident  that  we  can  continue  to  grow  our  dividend  over  time  while  making  continued  investments  to  fuel
long-term  growth.

We  feel  good  about  our  established  brand,  national  footprint,  and  the  recent  investments  we  have
made  that  will  help  us  make  continued  progress  towards  Vision  2020  over  the  next  several  months.  Vision
2020  is  the  five-year  strategic  growth  plan  that  we  set  out  in  2016  to  broaden  our  servicing  offerings  and
drive  strong  financial  performance,  with  the  goal  of  growing  annual  revenues  from  $468  million  in  2015  to
$1  billion  by  2020.  In  order  to  achieve  this  ambitious  objective,  we  needed  to  scale  our  existing  business
verticals  dramatically  and  grow  new  business  verticals  to  create  additional  sources  of  revenues,  and  we  set
2020  targets  of  $30  to  $35  billion  of  annual  debt  financing  volume,  $8  to  $10  billion  of  annual  property
sales  volume,  a  $100  billion  servicing  portfolio,  and  $8  to  $10  billion  of  assets  under  management.  We
ended  2019  with  a  record  $27  billion  of  debt  financing  volume  and  $5  billion  of  property  sales  volume.  The
hiring  we  have  done  and  investments  we  have  made  over  the  last  several  years,  including  the  bankers  and
brokers  we  brought  on  over  the  past  few  months,  will  be  important  contributors  to  our  growth  as  we  look
to  hit  these  volume  targets  in  2020.  Even  as  we  have  diversified  our  lending  and  grown  our  property  sales
footprint  across  the  country,  we  have  maintained  our  standing  as  a  top-three  multifamily  lender  with
Fannie  Mae,  Freddie  Mac,  and  HUD,  giving  us  access  to  counter-cyclical  capital  that  will  support  our  debt
financing  business  through  all  market  climates.  The  next  component  of  Vision  2020,  and  a  byproduct  of  the
annual  debt  financing  volume  target  we  established,  is  growing  our  servicing  portfolio  to  $100  billion.  For
the  past  five  years,  we  have  added  an  average  of  approximately  $10  billion  of  net  new  loans  to  our
servicing  portfolio  on  an  annual  basis,  and  we  are  on  track  to  achieve  this  goal  during  2020.  The  servicing
portfolio  is  the  backbone  of  our  business  model,  as  it  generates  steady,  contractually  obligated  cash
servicing  fees.  The  final  pillar  of  Vision  2020  was  establishing  ourselves  as  an  investment  manager,  and  then
growing  our  assets  under  management  (AUM)  to  $8  to  $10  billion.  We  ended  2019  with  $2  billion  of  AUM,
impressive  growth  for  a  business  vertical  we  did  not  have  in  2016  when  we  laid  out  Vision  2020.
Establishing  ourselves  as  an  investment  manager  has  broadened  our  access  to  capital  beyond  our  traditional
lending  partners,  while  also  providing  alternative  products  to  our  debt  financing  and  property  sales  teams

to  sell  into  their  client  relationships.  We  have  been  very  pleased  with  the  strategic  benefits  we  have  gained
from  our  interim  loan  joint  venture  with  Blackstone  Mortgage  Trust  and  JCR  Capital,  a  Registered
Investment  Advisor  that  we  acquired  in  2018,  and  investors  should  expect  us  to  continue  scaling  this
business  over  the  coming  years  to  meet  our  AUM  objective  of  $8  to  $10  billion.

As  we  continue  to  build  out  our  service  offerings,  increase  our  relevance  to  our  clients,  and
provide  our  shareholders  with  strong  financial  results,  we  are  also  more  focused  than  ever  on  the  impact  of
our  business  on  the  environment  and  on  our  communities,  both  inside  and  outside  of  Walker  &  Dunlop.
We  are  committed  to  maintaining  a  corporate  culture  that  encompasses  diverse  backgrounds,  perspectives,
and  ideas  and  supports  our  employees  in  their  personal  and  professional  development.  Outside  of  our
workplace,  we  feel  a  sense  of  responsibility  to  the  communities  in  which  we  lend,  work,  and  live,  with  a
passion  for  housing  that  is  rooted  in  our  history  and  operations.  For  many  years,  we  have  aligned  our
charitable  activities  with  the  mission  of  ending  poverty  and  homelessness  in  the  United  States  while  also
supporting  our  employees  in  their  personal  philanthropic  endeavors.  And  finally,  we  are  committed  to
acting  as  good  stewards  of  our  environment  and  minimizing  the  environmental  impact  of  our  operations.  To
that  end,  in  2016  we  began  measuring  our  carbon  footprint  and  plan  to  be  carbon  neutral  in  2019  for  the
third  consecutive  year.  We  are  focused  on  expanding  our  sustainability  initiatives  over  the  coming  years  to
reduce  our  carbon  footprint  and  enhance  reporting  on  our  progress  towards  all  of  our  long-term  corporate
responsibility  goals.

Walker  &  Dunlop’s  success  in  2019  reflects  the  breadth  of  our  platform  and  our  ability  to  deliver

strong  profitability  while  setting  the  stage  for  continued  growth  over  the  coming  years.  I’d  like  to  thank  you
for  your  support  of  our  company  and  our  long-term  vision.

7MAR201722164406

William  M.  Walker
Chairman  and  CEO

FOOTNOTE:

(1) Adjusted  EBITDA  is  not  calculated  in  accordance  with  GAAP.  For  a  reconciliation  of  adjusted

EBITDA  to  GAAP  net  income,  refer  to  page  44  of  the  Annual  Report  on  Form  10-K  for  the  year
ended  December  31,  2019.

This  Annual  Report  contains  forward-looking  statements  within  the  meaning  of  federal  securities  law.  Please
see  page  3  of  our  2019  Form  10-K  filed  with  the  Securities  and  Exchange  Commission  for  additional
information  regarding  forward-looking  statements.

UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

☒       ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2019 

OR 

☐       TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from                      to 

Commission File Number: 001-35000 

Walker & Dunlop, Inc. 
(Exact name of registrant as specified in its charter) 

Maryland 
(State or other jurisdiction of 
incorporation or organization) 
7501 Wisconsin Avenue, Suite 1200E 
Bethesda, Maryland 
(Address of principal executive offices) 

80-0629925 
(I.R.S. Employer Identification No.) 

20814 
(Zip Code) 

Registrant’s telephone number, including area code: (301) 215-5500 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.01 Par Value Per Share 

Trading Symbol 
WD 

Name of each exchange on which registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒  No ☐ 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes ☐  No ☒ 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the 
preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 
90 days. Yes ☒ No ☐ 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T 
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange 
Act. 

Large Accelerated Filer ☒ 
Emerging Growth Company ☐ 

Accelerated Filer ☐ 

Non-accelerated Filer ☐ 

Smaller Reporting Company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised 
financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ 

The aggregate market value of the common stock held by non-affiliates of the Registrant was approximately $1.0 billion as of the end of the Registrant’s second fiscal 
quarter (based on the closing price for the common stock on the New York Stock Exchange on June 30, 2019). The Registrant has no non-voting common equity. 

As of January 31, 2020, there were 30,948,270 total shares of common stock outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the Proxy Statement of Walker & Dunlop, Inc. with respect to its 2020 Annual Meeting of Stockholders to be filed with the Securities and Exchange 

Commission pursuant to Regulation 14A of the Securities Exchange Act of 1934 on or prior to April 30, 2020 are incorporated by reference into Part III of this report. 

 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
INDEX 

      Page 

PART I 

Item 1. 
Item 1A. 
Item 1B. 
Item 2. 
Item 3. 
Item 4. 

PART II 
Item 5. 

Item 6. 
Item 7. 
Item 7A. 
Item 8. 
Item 9. 
Item 9A. 
Item 9B. 

  Business 
  Risk Factors 
  Unresolved Staff Comments  
  Properties 
  Legal Proceedings 
  Mine Safety Disclosures 

  Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities 

  Selected Financial Data 
  Management's Discussion and Analysis of Financial Condition and Results of Operations 
  Quantitative and Qualitative Disclosure About Market Risk 
  Financial Statements and Supplementary Data 
  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
  Controls and Procedures 
  Other Information 

PART III   
Item 10. 
Item 11. 
Item 12. 

  Directors, Executive Officers, and Corporate Governance 
  Executive Compensation 
  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 

Matters 

Item 13. 
Item 14. 

  Certain Relationships and Related Transactions, and Director Independence 
  Principal Accounting Fees and Services 

  Exhibits and Financial Statement Schedules 
  Form 10-K Summary 

PART IV   
Item 15. 
Item 16. 
EX-4.7 
EX-21 
EX-23 
EX-31.1 
EX-31.2 
EX-32 
EX-101.1 
EX-101.2 
EX-101.3 
EX-101.4 
EX-101.5 
EX-101.6 

4 
11 
20 
20 
20 
20 

21 
23 
25 
60 
61 
62 
62 
62 

62 
63 

63 
63 
63 

63 
68 

  
       
 
 
  
 
  
 
 
  
 
  
  
  
  
  
  
  
 
 
  
 
 
 
  
 
  
  
  
  
  
  
  
  
  
 
 
  
 
 
  
 
  
  
  
  
  
  
 
 
  
 
 
  
 
  
 
 
 
 
 
 
 
Forward-Looking Statements 

PART I 

Some of the statements in this Annual Report on Form 10-K of Walker & Dunlop, Inc. and subsidiaries (the “Com-
pany,” “Walker & Dunlop,” “we,” or “us”), may constitute forward-looking statements within the meaning of the federal 
securities laws. Forward-looking statements relate to expectations, projections, plans and strategies, anticipated events or 
trends and similar expressions concerning matters that are not historical facts. In some cases, you can identify forward-
looking  statements  by  the  use  of  forward-looking  terminology  such  as  “may,”  “will,”  “should,”  “expects,”  “intends,” 
“plans,” “anticipates,” “believes,” “estimates,” “predicts,” or “potential” or the negative of these words and phrases or 
similar words or phrases which are predictions of or indicate future events or trends and which do not relate solely to 
historical matters. You can also identify forward-looking statements by discussions of strategy, plans, or intentions. 

The  forward-looking  statements  contained  in  this  Annual  Report  on  Form  10-K  reflect  our  current  views  about 
future events and are subject to numerous known and unknown risks, uncertainties, assumptions, and changes in circum-
stances that may cause actual results to differ significantly from those expressed or contemplated in any forward-looking 
statement. Statements regarding the following subjects, among others, may be forward looking: 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

the future of the Federal National Mortgage Association (“Fannie Mae”) and the Federal Home Loan Mort-
gage Corporation (“Freddie Mac,” and together with Fannie Mae, the “GSEs”), including their existence, 
relationship to the U.S. federal government, origination capacities, and their impact on our business; 

changes to and trends in the interest rate environment and its impact on our business; 

our growth strategy; 

our projected financial condition, liquidity, and results of operations; 

our ability to obtain and maintain warehouse and other loan-funding arrangements; 

our ability to make future dividend payments or repurchase shares of our common stock; 

availability of and our ability to attract and retain qualified personnel and our ability to develop and retain 
relationships with borrowers, key principals, and lenders; 

degree and nature of our competition; 

changes in governmental regulations and policies, tax laws and rates, and similar matters and the impact of 
such regulations, policies, and actions; 

our ability to comply with the laws, rules, and regulations applicable to us; 

trends  in  the  commercial  real  estate  finance  market,  commercial  real  estate  values,  the  credit  and  capital 
markets, or the general economy, including demand for multifamily housing and rent growth; and 

general volatility of the capital markets and the market price of our common stock. 

While forward-looking statements reflect our good-faith projections, assumptions, and expectations, they are not 
guarantees of future results. Furthermore, we disclaim any obligation to publicly update or revise any forward-looking 
statement to reflect changes in underlying assumptions or factors, new information, data or methods, future events or other 
changes, except as required by applicable law. For a further discussion of these and other factors that could cause future 
results to differ materially from those expressed or contemplated in any forward-looking statements, see “Risk Factors.” 

3 

Item 1. Business 

General 

We are one of the leading commercial real estate services and finance companies in the United States, with a primary 
focus on multifamily lending, debt brokerage, and property sales. We have been in business for more than 80 years; a 
Fannie Mae Delegated Underwriting and Servicing™ (“DUS”) lender since 1988, when the DUS program began; a lender 
with the Government National Mortgage Association (“Ginnie Mae”) and the Federal Housing Administration, a division 
of the U.S. Department of Housing and Urban Development (together with Ginnie Mae, “HUD”) since acquiring a HUD 
license in 2009; and a Freddie Mac Multifamily approved seller/servicer for Conventional Loans since 2009. We originate, 
sell, and service a range of multifamily and other commercial real estate financing products, provide multifamily property 
sales brokerage services, and engage in commercial real estate investment management activities. Our clients are owners 
and developers of multifamily properties and other commercial real estate across the country, some of whom are the largest 
owners  and  developers  in  the  industry.  We  originate  and  sell  multifamily  loans  through  the  programs  of  Fannie  Mae, 
Freddie Mac, and HUD (collectively, the “Agencies”). We retain servicing rights and asset management responsibilities 
on substantially all loans that we originate for the Agencies’ programs. We are approved as a Fannie Mae DUS lender 
nationally, an approved Freddie Mac Multifamily Optigo® Seller/Servicer (Freddie Mac Optigo Seller/Servicer) nation-
ally for Conventional, Seniors Housing, and Targeted Affordable Housing, a HUD Multifamily Accelerated Processing 
(“MAP”) lender nationally, a HUD Section 232 LEAN lender nationally, and a Ginnie Mae issuer. We broker, and occa-
sionally service, loans for several life insurance companies, commercial banks, commercial mortgage backed securities 
(“CMBS”) issuers, and other institutional investors, in which cases we do not fund the loan but rather act as a loan broker. 
We also underwrite, service, and asset-manage interim loans. Most of these interim loans are closed through a joint venture. 
Those  interim  loans not  closed  by  the joint  venture  are  originated by  us  and held for  investment  and  included on our 
balance sheet. 

Walker & Dunlop, Inc. is a holding company. We conduct the majority of our operations through Walker & Dunlop 

LLC, our operating company. 

Our Product and Service Offerings 

Our product offerings include a range of multifamily and other commercial real estate financing products, including 
Agency Lending, Debt Brokerage, Principal Lending and Investing, and Property Sales. We offer a broad range of com-
mercial real estate finance products to our customers, including first mortgage, second trust, supplemental, construction, 
mezzanine, preferred equity, small-balance, and bridge/interim loans. Our long-established relationships with the Agencies 
and institutional investors enable us to offer this broad range of loan products and services. We provide property sales 
services to owners and developers of multifamily properties and commercial real estate investment management services 
for various investors. Through a joint venture, we also provide multifamily property appraisals. Each of our product offer-
ings is designed to maximize our ability to meet client needs, source capital, and grow our commercial real estate finance 
business. 

The sale of each loan through the Agencies’ programs is negotiated prior to rate locking the loan with the borrower. 
For loans originated pursuant to the Fannie Mae DUS program, we generally are required to share the risk of loss, with 
our maximum loss capped at 20% of the loan amount at origination, except for rare instances when we negotiate a cap at 
30% for loans with unique attributes. At December 31, 2019, we have had only one such experience. In addition to our 
risk-sharing obligations, we may be obligated to repurchase loans that are originated for the Agencies’ programs if certain 
representations and warranties that we provide in connection with such originations are breached. We have never been 
required to repurchase a loan. We have established a strong credit culture over decades of originating loans through the 
DUS program and are committed to disciplined risk management from the initial underwriting stage through loan payoff. 

Agency Lending 

We are one of 25 approved lenders that participate in Fannie Mae’s DUS program for multifamily, manufactured 
housing communities, student housing, affordable housing, and certain seniors housing properties. Under the Fannie Mae 
DUS program, Fannie Mae has delegated to us responsibility for ensuring that the loans we originate under the Fannie 
Mae DUS program satisfy the underwriting and other eligibility requirements established by Fannie Mae. In exchange for 

4 

this delegation of authority, we share risk for a portion of the losses that may result from a borrower's default. For more 
information regarding our risk-sharing agreements with Fannie Mae, see “Management's Discussion and Analysis of Fi-
nancial Condition and Results of Operations—Liquidity and Capital Resources—Credit Quality and Allowance for Risk-
Sharing Obligations” below. Most of the Fannie Mae loans that we originate are sold in the form of a Fannie Mae-guar-
anteed security to third-party investors. Fannie Mae contracts us to service and asset-manage all loans that we originate 
under the Fannie Mae DUS program. 

We are one of 23 lenders approved as a Freddie Mac Optigo Seller/Servicer, where we originate and sell to Freddie 
Mac multifamily, manufactured housing communities, student housing, affordable housing, and seniors housing loans that 
satisfy  Freddie  Mac’s  underwriting  and  other  eligibility  requirements.  Under  Freddie  Mac’s  programs,  we  submit  our 
completed loan underwriting package to Freddie Mac and obtain its commitment to purchase the loan at a specified price 
after closing. Freddie Mac ultimately performs its own underwriting of loans that we sell to it. Freddie Mac may choose 
to hold, sell, or later securitize such loans. We very rarely have any risk-sharing arrangements on loans we sell to Freddie 
Mac under its program. Freddie Mac contracts us to service and asset-manage all loans that we originate under its program. 
During 2018, Freddie Mac designated us as one of a select few lenders that is an approved Freddie Mac Optigo Seller/Ser-
vicer of conventional, targeted affordable, and seniors housing loans nationally. 

As an approved HUD MAP and HUD LEAN lender and Ginnie Mae issuer, we provide construction and permanent 
loans to developers and owners of multifamily housing, affordable housing, seniors housing, and healthcare facilities. We 
submit our completed loan underwriting package to HUD and obtain HUD's approval to originate the loan. We service 
and asset-manage all loans originated through HUD’s various programs. 

HUD-insured loans are typically placed in single loan pools which back Ginnie Mae securities. Ginnie Mae is a 
United States government corporation in the United States Department of Housing and Urban Development. Ginnie Mae 
securities are backed by the full faith and credit of the United States, and we very rarely bear any risk of loss on Ginnie 
Mae securities. In the event of a default on a HUD-insured loan, HUD will reimburse approximately 99% of any losses of 
principal and interest on the loan, and Ginnie Mae will reimburse the remaining losses. We are obligated to continue to 
advance principal and interest payments and tax and insurance escrow amounts on Ginnie Mae securities until the Ginnie 
Mae securities are fully paid. 

Debt Brokerage 

We serve as an intermediary in the placement of commercial real estate debt between institutional sources of capital, 
such as life insurance companies, investment banks, commercial banks, pension funds, CMBS issuers, and other institu-
tional investors, and owners of all types of commercial real estate. A client seeking to finance or refinance a property will 
seek our assistance in developing different alternatives and soliciting interest from various sources of capital. We often 
advise  on  capital  structure,  develop  the  financing  package,  facilitate  negotiations  between  our  client  and  institutional 
sources of capital, coordinate due diligence, and assist in closing the transaction. In these instances, we act as a loan broker 
and do not underwrite or originate the loan and do not retain any interest in the loan. For those brokered loans that we 
service, we collect ongoing servicing fees while those loans remain in our servicing portfolio. The servicing fees we typi-
cally earn on brokered loan transactions are substantially lower than the servicing fees we earn for servicing Agency loans. 

Over  the  past  five  years,  the  Company  has  invested  approximately  $125.2  million  to  acquire  certain  assets  and 
assume certain liabilities of five debt brokerage companies. These acquisitions, along with our recruiting efforts, have 
expanded our network of brokers, broadened our geographical reach, and provided further diversification to our origination 
platform. 

Principal Lending and Investing 

Through a joint venture with an affiliate of Blackstone Mortgage Trust, Inc., we offer short-term, senior secured 
debt financing products that provide floating-rate, interest-only loans for terms of generally up to three years to experienced 
borrowers seeking to acquire or reposition multifamily properties that do not currently qualify for permanent financing 
(the “Interim Program JV” or the “joint venture”). The joint venture funds its operations using a combination of equity 
contributions from its owners and third-party credit facilities. We hold a 15% ownership interest in the Interim Program 
JV and are responsible for sourcing, underwriting, servicing, and asset-managing the loans originated by the joint venture. 

5 

 
The  Interim  Program  JV  assumes  full  risk  of  loss  while  the  loans  it  originates  are  outstanding,  while  we  assume  risk 
commensurate with our 15% ownership interest. 

Using a combination of our own capital and warehouse debt financing, we separately offer interim loans that do not 
meet the criteria of the Interim Program JV (the “Interim Program”). We underwrite, service, and asset-manage all loans 
executed  through  the  Interim  Program.  We  originate  and  hold  these  Interim  Program  loans  for  investment,  which  are 
included on our balance sheet, and during the time that these loans are outstanding, we assume the full risk of loss. The 
ultimate goal of the Interim Program is to provide permanent Agency financing on these transitional properties. Since we 
began originating interim loans in 2012, we have not charged off any Interim Program loans. 

Under certain limited circumstances, we may make preferred equity investments in entities controlled by certain of 
our borrowers that will assist those borrowers to acquire and reposition properties. The terms of such investments are 
negotiated with each investment. We fund these preferred equity investments with our own capital and hold the invest-
ments until maturity, during which time we assume the full risk of loss. There were no preferred equity investments out-
standing as of December 31, 2019. 

During the second quarter of 2018, the Company acquired JCR Capital Investment Corporation and subsidiaries 
(“JCR”), the operator of a private commercial real estate investment adviser focused on the management of debt, preferred 
equity, and mezzanine equity investments in middle-market commercial real estate funds. The acquisition of JCR, a wholly 
owned subsidiary of the Company, is part of our strategy to grow and diversify our operations by growing our investment 
management platform. JCR’s current assets under management (“AUM”) of $1.2 billion primarily consist of four sources: 
Fund III, Fund IV, Fund V, and separate accounts managed for life insurance companies. AUM for Fund III and Fund IV 
consist of both unfunded commitments and funded investments. AUM for Fund V consists of unfunded commitments, and 
AUM for the separate account consists entirely of funded investments. Unfunded commitments are highest during the fund 
raising and investment phases. JCR receives management fees based on both unfunded commitments and funded invest-
ments. Additionally, with respect to Fund III, Fund IV, and Fund V, JCR receives a percentage of the return above the 
fund return hurdle rate specified in the fund agreements.  

Property Sales 

Through a majority ownership interest in Walker & Dunlop Investment Sales, LLC (“WDIS”), we offer property 
sales  brokerage  services  to  owners  and  developers  of  multifamily  properties  that  are  seeking  to  sell  these  properties. 
Through these property sales brokerage services, we seek to maximize proceeds and certainty of closure for our clients 
using our knowledge of the commercial real estate and capital markets and relying on our experienced transaction profes-
sionals. We receive a sales commission for brokering the sale of these multifamily assets on behalf of our clients. Our 
property sales services are offered in various regions throughout the United States. 

Correspondent Network 

In  addition  to  our  originators,  at  December 31, 2019,  we  had  correspondent  agreements  with  22  independently 
owned loan originating companies across the country with which we have relationships for Agency loan originations. This 
network of correspondents helps us extend our geographic reach into new and/or smaller markets on a cost-effective basis. 
In addition to identifying potential borrowers and key principal(s) (the individual or individuals directing the activities of 
the borrowing entity), our correspondents assist us in evaluating loans, including pre-screening the borrowers, key princi-
pal(s), and properties for program eligibility, coordinating due diligence, and generally providing market intelligence. In 
exchange for providing these services, the correspondent earns an origination fee based on a percentage of the principal 
amount of the financing arranged and in some cases a fee paid out over time based on the servicing revenues earned over 
the life of the loan. 

Underwriting and Risk Management 

We use several techniques to manage our Fannie Mae risk-sharing exposure. These techniques include an under-
writing and approval process that is independent of the loan originator; evaluating and modifying our underwriting criteria 

6 

 
 
 
 
 
 
given the underlying multifamily housing market fundamentals; limiting our geographic, borrower, and key principal ex-
posures; and using modified risk-sharing under the Fannie Mae DUS program. Similar techniques are used to manage our 
exposure to credit loss on loans originated under the Interim Program. 

Our underwriting process begins with a review of suitability for our investors and a detailed review of the borrower, 
key principal(s), and the property. We review the borrower's financial statements for minimum net worth and liquidity 
requirements and obtain credit and criminal background checks. We also review the borrower's and key principal(s)’s 
operating track records, including evaluating the performance of other properties owned by the borrower and key princi-
pal(s). We also consider the borrower's and key principal(s)’s bankruptcy and foreclosure history. We believe that lending 
to borrowers and key principals with proven track records as operators mitigates our credit risk. 

We review the fundamental value and credit profile of the underlying property, including an analysis of regional 
economic trends, appraisals of the property, site visits, and reviews of historical and prospective financials. Third-party 
vendors are engaged for appraisals, engineering reports, environmental reports, flood certification reports, zoning reports, 
and  credit  reports.  We  utilize  a  list  of  approved  third-party  vendors  for  these  reports.  Each  report  is  reviewed  by  our 
underwriting team for accuracy, quality, and comprehensiveness. All third-party vendors are reviewed periodically for the 
quality of their work and are removed from our list of approved vendors if the quality or timeliness of the reports is below 
our standards. This is particularly true for engineering and environmental reports on which we rely to make decisions 
regarding ongoing replacement reserves and environmental matters. 

In addition, we have concentration limits with respect to our Fannie Mae loans. We limit geographic concentration, 
focusing on regional employment concentration and trends. We also limit the aggregate amount of loans subject to full 
risk-sharing for any one borrower. Fannie Mae’s counterparty risk policies require a full risk-sharing cap for individual 
loans, which is currently set at $200.0 million for us. Our full risk-sharing cap was increased by Fannie Mae in the second 
quarter of 2018 from $60.0 million to the current level of $200.0 million. Accordingly, our maximum loss exposure on 
any  one  loan  is  $40.0 million  (such  exposure  would  occur  if  the  underlying  collateral  is  determined  to  be  completely 
without value at the time of loss). However, we may request modified risk-sharing at the time of origination, which reduces 
our potential risk-sharing losses from the levels described above if we do not believe that we are being fairly compensated 
for the risks of the transaction.  

Servicing and Asset Management 

We service nearly all loans we originate for the Agencies and our Interim Program and some of the loans we broker 
for institutional investors, primarily life insurance companies. We may also occasionally leverage the scale of our servicing 
operation by acquiring the rights to service and asset-manage loans originated by others through direct portfolio acquisi-
tions or entity acquisitions. We are an approved servicer for Fannie Mae, Freddie Mac, and HUD loans. We are currently 
a rated primary servicer with Fitch Ratings. Our servicing function includes loan servicing and asset management activi-
ties, performing or overseeing the following activities: 

• 

• 
• 
• 

• 
• 

carrying out all cashiering functions relating to the loan, including providing monthly billing statements to the 
borrower and collecting and applying payments on the loan; 
administering reserve and escrow funds for repairs, tenant improvements, taxes, and insurance; 
obtaining and analyzing financial statements of the borrower and performing periodic property inspections; 
preparing  and  providing  periodic  reports  and  remittances  to  the  GSEs,  investors,  master  servicers,  or  other 
designated persons; 
administering lien filings; and 
performing other tasks and obligations that are delegated to us. 

Life insurance companies, whose loans we may service, may perform some or all of the activities identified in the 

list above. We outsource some of our servicing activities to a subservicer. 

For most loans we service under the Fannie Mae DUS program, we are currently required to advance the principal 
and interest payments and tax and insurance escrow amounts for four months. We are reimbursed by Fannie Mae for these 
advances. 

7 

Under the HUD program, we are obligated to advance tax and insurance escrow amounts and principal and interest 
payments on the Ginnie Mae securities until the Ginnie Mae security is fully paid. In the event of a default on a HUD-
insured loan, we can elect to assign the loan to HUD and file a mortgage insurance claim. HUD will reimburse approxi-
mately 99% of any losses of principal and interest on the loan, and Ginnie Mae will reimburse substantially all of the 
remaining losses. In cases where we elect to not assign the loan to HUD, we attempt to mitigate losses to HUD by assisting 
the borrower to obtain a modification to the loan that will improve the borrower’s likelihood of future performance. 

Our Growth Strategy 

We believe we are positioned to continue growing and diversifying our business by taking advantage of opportuni-
ties in the commercial real estate finance and services market. In 2016, the Company implemented a strategy to reach at 
least $1 billion of annual revenues by the end of 2020 by accomplishing the following milestones: (i) $30 to $35 billion 
of annual debt financing volume, (ii) annual property sales volume of $8 to $10 billion, (iii) an unpaid principal balance 
of at least $100 billion in our servicing portfolio, and (iv) $8 to $10 billion of assets under management. 

For the year ended December 31, 2019, we had $26.6 billion of debt financing volume and $5.4 billion of property 
sales volume. As of December 31, 2019, the unpaid principal balance of our servicing portfolio was $93.2 billion, and our 
assets under management totaled $2.0 billion. 

To reach these milestones in 2020, we will focus on the following areas: 

•  Defend Our Market Position as a Leading Provider of Capital to Multifamily Borrowers. We intend to 
further grow our Agency debt financing volume with the goal of increasing our market share with the GSEs 
and remaining a top five lender of HUD products. For 2019, we ranked as the largest Fannie Mae DUS 
lender and the third largest Freddie Mac Optigo Seller/Servicer., by loan deliveries Additionally, we were 
ranked as the third largest multifamily lender for HUD in 2019 based on MAP initial endorsements. At 
December 31, 2019,  our  Agency  debt  financing  platform  had  58  originators  focused  on  selling  Agency 
products. We believe that we will have significant opportunities to continue broadening our Agency debt 
financing  volumes  to  maintain  or  grow  our  market  share.  This  expansion  may  include  organic  growth, 
recruitment of talented origination professionals, and potential acquisitions of competitors with strong orig-
ination capabilities. 

•  Continue to Expand our Debt Brokerage Team. At December 31, 2019, we had 94 mortgage bankers in 
22 offices focused on debt brokerage transactions across the United States. Over the past three years, we 
have added 33 net new debt brokerage professionals to our team through recruiting and the acquisition of 
the loan origination platforms of five companies. We intend to continue growing our debt brokerage team 
to further diversify our business, to strengthen our market position and borrower relationships, and to grow 
our market share. Continued growth of our debt brokerage team will provide greater exposure to the overall 
commercial real estate market and provide us with institutional access to deal flow supporting our bridge 
lending solutions. In addition, many of our debt brokerage professionals also originate loans through the 
Agencies’ programs, assisting our growth objectives with the Agencies. 

•  Continue to Expand our Property Sales Team. At December 31, 2019, we had 37 property sales brokers 
in 15 offices located in various regions throughout the United States. We have added 27 property sales 
brokers since the beginning of 2018 and have more than tripled the number of our property sales brokers 
since we acquired a property sales company in 2015. We continue to seek to add other property sales bro-
kers, with the goal of expanding these brokerage services to cover all major regions throughout the United 
States, allowing us to continue growing our property sales team to broaden our market position and bor-
rower relationships and to grow our market share. Continued growth of our property sales team will provide 
greater exposure to the multifamily market. In addition, we are able to capture additional loan origination 
volume as our property sales brokers are successful at working with our debt professionals to arrange the 
financing for some of our property sales transactions. 

•  Continue to Develop Proprietary Sources of Capital. Since our initial public offering, we have expanded 
our product offerings to include the Interim Program and investment management. We continue to explore 

8 

partnering with additional sources of third-party capital and acquiring additional investment management 
platforms, which will allow us to offer an expanded array of commercial real estate loan products to our 
clients as their financial needs evolve, while generating positive returns for the third-party capital. We be-
lieve that we have the structuring, underwriting, servicing, credit, and asset management expertise to ex-
pand these commercial real estate loan products and services and our investment management platform; 
and we believe that cash on hand, together with third-party financing sources and our continued cash gen-
eration, will allow us to meet client demand for additional products that are within our areas of expertise, 
including for our balance sheet or for our partnerships or future funds. 

Competition 

We compete in the commercial real estate services industry. We are one of 25 approved lenders that participate in 
Fannie Mae’s DUS program and one of 23 lenders approved as a Freddie Mac Optigo Seller/Servicer. We face significant 
competition across our business, including, but not limited to, commercial real estate services subsidiaries of large national 
commercial banks, privately-held and public commercial real estate service providers, CMBS conduits, public and private 
real estate investment trusts, private equity, investment funds, and insurance companies, some of which are also investors 
in loans we originate. Our competitors include, but are not limited to, Wells Fargo, N.A.; CBRE Group, Inc.; Jones Lang 
LaSalle Incorporated; Marcus & Millichap, Inc.; Eastdil Secured; PNC Real Estate; Northmarq Capital, LLC; Newmark 
Realty Capital; and Berkadia Commercial Mortgage, LLC. Many of these competitors enjoy advantages over us, including 
greater name recognition, financial resources, well-established investment management platforms, and access to lower-
cost capital. The commercial real estate services subsidiaries of the large national commercial banks may have an ad-
vantage over us in originating commercial loans if borrowers already have other lending or deposit relationships with the 
bank. 

We  compete  on  the  basis  of  quality  of  service,  speed  of  execution,  relationships,  loan  structure,  terms,  pricing, 
breadth of product offerings, and industry depth. Industry depth includes the knowledge of local and national real estate 
market  conditions,  loan  product  expertise,  and  the  ability  to  analyze  and  manage  credit  risk.  Our  competitors  seek  to 
compete aggressively on these factors. Our success depends on our ability to offer attractive loan products, provide supe-
rior service, demonstrate industry depth, maintain and capitalize on relationships with investors, borrowers, and key loan 
correspondents, and remain competitive in pricing. In addition, future changes in laws, regulations, and Agency program 
requirements, increased investment from foreign entities, and consolidation in the commercial real estate finance market 
could lead to the entry of more competitors. 

Regulatory Requirements 

Our business is subject to laws and regulations in a number of jurisdictions. The level of regulation and supervision 
to which we are subject varies from jurisdiction to jurisdiction and is based on the type of business activities involved. The 
regulatory requirements that apply to our activities are subject to change from time to time and may become more restric-
tive, making our compliance with applicable requirements more difficult or expensive or otherwise restricting our ability 
to conduct our business in the manner that it is now conducted. Changes in applicable regulatory requirements, including 
changes in their enforcement, could materially and adversely affect us. 

Federal and State Regulation of Commercial Real Estate Lending Activities 

Our multifamily and commercial real estate lending, servicing, asset management, and appraisal activities are sub-
ject, in certain instances, to supervision and regulation by federal and state governmental authorities in the United States. 
In addition, these activities may be subject to various laws and judicial and administrative decisions imposing various 
requirements and restrictions, which, among other things,  regulate lending activities, regulate conduct with borrowers, 
establish maximum interest rates, finance charges, and other charges and require disclosures to borrowers. Although most 
states do not regulate commercial finance, certain states impose limitations on interest rates, as well as other charges on 
certain collection practices and creditor remedies. Some states also require licensing of lenders, loan brokers, and loan 
servicers and adequate disclosure of certain contract terms. We also are required to comply with certain provisions of, 
among other statutes and regulations, the USA PATRIOT Act, regulations promulgated by the Office of Foreign Asset 
Control, the Employee Retirement Income Security Act of 1974, as amended, which we refer to as “ERISA,” and federal 
and state securities laws and regulations. 

9 

Requirements of the Agencies 

To maintain our status as an approved lender for Fannie Mae and Freddie Mac and as a HUD-approved mortgagee 
and issuer of Ginnie Mae securities, we are required to meet and maintain various eligibility criteria established by the 
Agencies, such as minimum net worth, operational liquidity and collateral requirements, and compliance with reporting 
requirements. We also are required to originate our loans and perform our loan servicing functions in accordance with the 
applicable program requirements and guidelines established by the Agencies. If we fail to comply with the requirements 
of any of these programs, the Agencies may terminate or withdraw our approval. In addition, the Agencies have the au-
thority under their guidelines to terminate a lender's authority to sell loans to them and service their loans. The loss of one 
or more of these approvals would have a material adverse impact on us and could result in further disqualification with 
other counterparties, and we may be required to obtain additional state lender or mortgage banker licensing to originate 
loans if that status is revoked. 

Investment Advisers Act 

Under the Investment Advisers Act of 1940, JCR is required to be registered as an investment adviser with the SEC 
and follow the various rules and regulations applicable to investment advisers. These rules and regulations cover, among 
other areas, communications with investors, marketing materials provided to potential investors, disclosure and calculation 
of fees, calculation and reporting of performance information, maintenance of books and records, and custody. Investment 
advisers are also subject to periodic inspection and examination by the SEC and filing requirements on Form ADV and 
Form PF. Should JCR not meet any of the requirements of the Investment Advisers Act, it could face, among other things, 
fines, penalties, legal proceedings, an order to cease and desist, or revocation of its registration. 

Employees 

At December 31, 2019, we employed 823 full-time employees. All employees, except our executive officers, are 
employed by our operating subsidiary, Walker & Dunlop, LLC. Our executive officers are employees of Walker & Dunlop, 
Inc. None of our employees is represented by a union or subject to a collective bargaining agreement, and we have never 
experienced a work stoppage. We believe that our employee relations are exceptional.  

Available Information 

We file annual, quarterly, and current reports, proxy statements, and other information with the Securities and Ex-
change  Commission  (the  “SEC”).  These  filings  are  available  to  the  public  over  the  Internet  at  the  SEC’s  website  at 
http://www.sec.gov. 

Our  principal  Internet  website  can  be  found  at  http://www.walkerdunlop.com.  The  content  within  or  accessible 
through our website is not part of this Annual Report on Form 10-K. We make available free of charge on or through our 
website, access to our Annual Report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and 
amendments to those reports as soon as reasonably practicable after such material is electronically filed, or furnished, to 
the SEC. 

Our website also includes a corporate governance section which contains our Corporate Governance Guidelines 
(which includes our Director Responsibilities and Qualifications), Code of Business Conduct and Ethics, Code of Ethics 
for  Principal  Executive  Officer  and  Senior  Financial  Officers,  Board  of  Directors’  Committee  Charters  for  the  Audit, 
Compensation, and Nominating and Corporate Governance Committees, Complaint Procedures for Accounting and Au-
diting Matters, and the method by which interested parties may contact our Ethics Hotline. 

In the event of any changes to these charters, codes, or guidelines, changed copies will also be made available on 
our website. If we waive or amend any provision of our code of ethics, we will promptly disclose such waiver or amend-
ment as required by SEC or New York Stock Exchange (“NYSE”) rules. We intend to promptly post any waiver or amend-
ment of our Code of Ethics for Principal Executive Officer and Senior Financial Officers to our website. 

10 

You may request a copy of any of the above documents, at no cost to you, by writing or telephoning us at: Walker 
& Dunlop, Inc., 7501 Wisconsin Avenue, Suite 1200E, Bethesda, Maryland 20814, Attention: Investor Relations, tele-
phone (301) 215-5500. We will not send exhibits to these reports, unless the exhibits are specifically requested and you 
pay a modest fee for duplication and delivery.  

Item 1A. Risk Factors 

Investing in our common stock involves risks. You should carefully consider the following risk factors, together 
with all the other information contained in this Annual Report on Form 10-K, before making an investment decision to 
purchase our common stock. The realization of any of the following risks could materially and adversely affect our busi-
ness, prospects, financial condition, results of operations, and the market price and liquidity of our common stock, which 
could cause you to lose all or a significant part of your investment in our common stock. Some statements in this Annual 
Report, including statements in the following risk factors, constitute forward-looking statements. Please refer to the section 
titled “Forward-Looking Statements.” 

Risks Relating to Our Business 

The loss of, changes in, or disruptions to our relationships with the Agencies and institutional investors would adversely 
affect our ability to originate commercial real estate loans, which would materially and adversely affect us. 

Currently, we originate a significant percentage of our loans held for sale through the Agencies’ programs. We are 
approved as a Fannie Mae DUS lender nationwide, a Fannie Mae Multifamily Small Loan lender, a Freddie Mac Optigo 
Seller/Servicer nationally for Conventional, Seniors Housing, and Targeted Affordable Housing, a HUD MAP lender na-
tionwide, a HUD Section 232 LEAN lender nationally, and a Ginnie Mae issuer. Our status as an approved lender affords 
us a number of advantages and may be terminated by the applicable Agency at any time. The loss of such status would, or 
changes in our relationships could, prevent us from being able to originate commercial real estate loans for sale through 
the particular Agency, which would materially and adversely affect us. It could also result in a loss of similar approvals 
from the other Agencies. Additionally, federal budgetary policies also impact our ability to originate loans, particularly if 
they have a negative impact on the ability of the Agencies to do business with us. During periods of limited or no U.S. 
government operations, our ability to originate HUD loans may be severely constrained. Changes in fiscal, monetary, and 
budgetary policies and the operating status of the U.S. government are beyond our control, are difficult to predict, and 
could materially and adversely affect us. The impact that limited or dormant government operations may have on our HUD 
lending depends on the duration of such impacted operations. 

We also broker loans on behalf of certain life insurance companies, investment banks, commercial banks, pension 
funds, CMBS conduits, and other institutional investors that directly underwrite and provide funding for the loans at clos-
ing. In cases where we do not fund the loan, we act as a loan broker. If these investors discontinue their relationship with 
us and replacement investors cannot be found on a timely basis, we could be adversely affected. 

A change to the conservatorship of Fannie Mae and Freddie Mac and related actions, along with any changes in laws 
and regulations affecting the relationship between Fannie Mae and Freddie Mac and the U.S. federal government or 
the existence of Fannie Mae and Freddie Mac, could materially and adversely affect our business. 

Currently, we originate a majority of our loans for sale through the GSEs’ programs. Additionally, a substantial 
majority  of  our  servicing  portfolio  represents  loans  we  service  through  the  GSEs’  programs.  Changes  in  the  business 
charters, structure, or existence of one or both of the GSEs could eliminate or substantially reduce the number of loans we 
originate with the GSEs, which in turn would lead to a reduction in fees related to such loans. These effects would likely 
cause us to realize significantly lower revenues from our loan originations and servicing fees, and ultimately would have 
a material adverse impact on our business and financial results.  

Conservatorships of the GSEs  

In September 2008, the GSEs’ regulator, the Federal Housing Finance Agency, (the “FHFA”) placed each GSE into 
conservatorship. The conservatorship is a statutory process designed to preserve and conserve the GSEs’ assets and prop-
erty and put them in a sound and solvent condition. The conservatorships have no specified termination dates and there 

11 

 
continues to be significant uncertainty regarding the future of the GSEs, including how long they will continue to exist in 
their current forms, the extent of their roles in the housing markets and whether or in what form they may exist following 
conservatorship.  

Housing Finance Reform 

Policymakers and others have focused significant attention in recent years on how to reform the nation’s housing 
finance system, including what role, if any, the GSEs should play. In September 2019, the U.S. Department of the Treasury 
released a Housing Reform Plan that includes a mix of legislative and administrative proposals for reforming the housing 
finance system in the United States, including the GSEs’ multifamily businesses. The FHFA has begun implementing 
some of the administrative proposals and members of the U.S. Congress are evaluating some of the legislative proposals. 

Regulatory Reform 

As the primary regulator and the conservator of the GSEs, the FHFA has taken a number of steps during conserva-
torship to manage the GSEs’ multifamily business activities. Since 2013, the FHFA has established limits on the volume 
of new multifamily loans that may be purchased annually by the GSEs (“caps”). In September 2019, the FHFA set each 
GSE’s loan origination caps to $100.0 billion for the five-quarter period beginning with the fourth quarter 2019 through 
the fourth quarter of 2020. The new caps apply to all multifamily business with no exclusions. The FHFA also directed 
that at least 37.5 percent of the GSEs’ multifamily business be mission-driven, affordable housing. We cannot predict 
whether FHFA will implement further regulatory and other policy changes that will modify the GSEs’ multifamily busi-
nesses. 

Legislative Reform  

Congress has considered various housing finance reform bills since the GSEs went into conservatorship in 2008.  

Several of the bills have called for the winding down or receivership of the GSEs. We expect Congress to continue con-
sidering housing finance reform in the future, including conducting hearings and considering legislation that could alter 
the housing finance system. We cannot predict the prospects for the enactment, timing or content of legislative proposals 
regarding the future status of the GSEs. 

We are subject to risk of loss in connection with defaults on loans, including loans sold under the Fannie Mae DUS 
program, that could materially and adversely affect our results of operations and liquidity. 

As a loan servicer, we maintain the primary contact with the borrower throughout the life of the loan and are re-
sponsible, pursuant to our servicing agreements with the Agencies and institutional investors, for asset management. We 
are also responsible, together with the applicable Agency or institutional investor, for taking actions to mitigate losses. 
Our asset management process may be unsuccessful in identifying loans that are in danger of underperforming or default-
ing or in taking appropriate action once those loans are identified. While we can recommend a loss mitigation strategy for 
the Agencies, decisions regarding loss mitigation are within the control of the Agencies. Previous turmoil in the real estate, 
credit and capital markets have made this process even more difficult and unpredictable. When loans be-come delinquent, 
we incur additional expenses in servicing and asset managing the loan and are typically required to advance principal and 
interest payments and tax and insurance escrow amounts. These items could have a negative impact on our cash flows and 
a negative effect on the net carrying value of the mortgage servicing right (“MSR”) on our balance sheet and could result 
in a charge to our earnings. Because of the foregoing, a rise in delinquencies could have a material adverse effect on us. 
Under the Fannie Mae DUS program, we originate and service multifamily loans for Fannie Mae without having to obtain 
Fannie Mae's prior approval for certain loans, as long as the loans meet the underwriting guidelines set forth by Fannie 
Mae. In return for the delegated authority to make loans and the commitment to purchase loans by Fannie Mae, we must 
maintain minimum collateral and generally are required to share risk of loss on loans sold through Fannie Mae. Under the 
full risk-sharing formula, we are required to absorb the first 5% of any losses on the unpaid principal balance of a loan at 
the time of loss settlement, and above 5% we are required to share the loss with Fannie Mae, with our maximum loss 
capped at 20% of the original unpaid principal balance of a loan, except for rare instances when we negotiate a cap at 30% 
for loans with unique attributes. At December 31, 2019, we have had only one such experience. In addition, Fannie Mae 
can  double  or  triple  our  risk-sharing  obligations  if  the  loan  does  not  meet  specific  underwriting  criteria  or  if  the  loan 
defaults within 12 months of its sale to Fannie Mae. Fannie Mae also requires us to maintain collateral, which may include 

12 

pledged securities, for our risk-sharing obligations. As of December 31, 2019, we had pledged securities of $121.8 million 
as collateral against future losses related to $36.7 billion of loans outstanding that are subject to risk-sharing obligations, 
as more fully described under “Management's Discussion and Analysis of Financial Condition and Results of Operations—
Liquidity and Capital Resources,” which we refer to as our “at risk balance.” Fannie Mae collateral requirements may 
change in the future. As of December 31, 2019, our allowance for risk-sharing as a percentage of the at risk balance was 
0.03%, or $11.5 million, and reflects our current estimate of our future expected payouts under our risk-sharing obligations. 
Additionally, we have a guaranty obligation of $54.7 million as of December 31, 2019. The guaranty obligation and the 
allowance for risk-sharing obligations as a percentage of the at risk balance was 0.9% as of December 31, 2019. We cannot 
ensure that our estimate of the allowance for risk-sharing obligations will be sufficient to cover future write offs. Other 
factors may also affect a borrower's decision to default on a loan, such as property, cash flow, occupancy, maintenance 
needs, and other financing obligations. As of December 31, 2019, there were two loans with an aggregate unpaid principal 
balance of $48.5 million in our at risk servicing portfolio that had defaulted, representing 0.13% of our at risk servicing 
portfolio.  If  loan  defaults  increase,  actual  risk-sharing  obligation  payments  under  the  Fannie  Mae  DUS  program  may 
increase, and such defaults and payments could have a material adverse effect on our results of operations and liquidity. 
In addition, any failure to pay our share of losses under the Fannie Mae DUS program could result in the revocation of our 
license from Fannie Mae and the exercise of various remedies available to Fannie Mae under the Fannie Mae DUS pro-
gram. 

A reduction in the prices paid for our loans and services or an increase in loan or security interest rates required by 
investors could materially and adversely affect our results of operations and liquidity. 

Our results of operations and liquidity could be materially and adversely affected if the Agencies or institutional 
investors lower the price they are willing to pay to us for our loans or services or adversely change the material terms of 
their loan purchases or service arrangements with us. Multiple factors determine the price we receive for our loans. With 
respect to Fannie Mae-related originations, our loans are generally sold as Fannie Mae-insured securities to third-party 
investors. With respect to HUD related originations, our loans are generally sold as Ginnie Mae securities to third-party 
investors. In both cases, the price paid to us reflects, in part, the competitive market bidding process for these securities. 

We  sell  loans directly  to Freddie  Mac. Freddie  Mac  may  choose  to hold,  sell  or  later  securitize  such  loans. We 
believe terms set by Freddie Mac are influenced by similar market factors as those that impact the price of Fannie Mae–
insured or Ginnie Mae securities, although the pricing process differs. With respect to loans that are placed with institu-
tional investors, the origination fees that we receive from borrowers are determined through negotiations, competition, and 
other market conditions. 

Loan servicing fees are based, in part, on the risk-sharing obligations associated with the loan and the market pricing 
of credit risk. The credit risk premium offered by Fannie Mae for new loans can change periodically but remains fixed 
once we enter into a commitment to sell the loan. Over the past several years, Fannie Mae loan servicing fees have gener-
ally been higher than for other products principally due to the market pricing of credit risk. There can be no assurance that 
such fees will continue to remain at such levels or that such levels will be sufficient if delinquencies occur. 

Servicing fees for loans placed with institutional investors are negotiated with each institutional investor pursuant 
to agreements that we have with them. These fees for new loans vary over time and may be materially and adversely 
affected by a number of factors, including competitors that may be willing to provide similar services at lower rates. 

A significant portion of our revenue is derived from loan servicing fees, and declines in or terminations of servicing 
engagements or breaches of servicing agreements, including from non-performance by third parties that we engage for 
back-office loan servicing functions, could have a material adverse effect on us. 

We expect that loan servicing fees will continue to constitute a significant portion of our revenues for the foreseeable 
future. Nearly all of these fees are derived from loans that we originate and sell through the Agencies’ programs or place 
with institutional investors. A decline in the number or value of loans that we originate for these investors or terminations 
of our servicing engagements will decrease these fees. HUD has the right to terminate our current servicing engagements 
for cause. In addition to termination for cause, Fannie Mae and Freddie Mac may terminate our servicing engagements 
without cause by paying a termination fee. Our institutional investors typically may terminate our servicing engagements 
at any time with or without cause, without paying a termination fee. We are also subject to losses that may arise from 

13 

servicing errors, such as a failure to maintain insurance, pay taxes, or provide notices. In addition, we have contracted with 
a third party to perform certain routine back-office aspects of loan servicing. If we or this third party fails to perform, or 
we breach or the third-party causes us to breach our servicing obligations to the Agencies or institutional investors, our 
servicing engagements may be terminated. Declines or terminations of servicing engagements or breaches of such obliga-
tions could materially and adversely affect us. 

If one or more of our warehouse facilities, on which we are highly dependent, are terminated, we may be unable to find 
replacement financing on favorable terms, or at all, which would have a material adverse effect on us. 

We require a significant amount of short-term funding capacity for loans we originate. As of December 31, 2019, 
we had $3.3 billion of committed and uncommitted loan funding available through six commercial banks and $1.5 billion 
of uncommitted funding available through Fannie Mae’s As Soon As Pooled (“ASAP”) program. Additionally, consistent 
with industry practice, all of our existing agency warehouse facilities are short-term, requiring annual renewal. If any of 
our committed facilities are terminated or are not renewed or our uncommitted facilities are not honored, we may be unable 
to find replacement financing on favorable terms, or at all, and we might not be able to originate loans, which would have 
a material adverse effect on us. Additionally, as our business continues to expand, we may need additional warehouse 
funding capacity for loans we originate. There can be no assurance that, in the future, we will be able to obtain additional 
warehouse funding capacity on favorable terms, on a timely basis, or at all. 

If we fail to meet or satisfy any of the financial or other covenants included in our warehouse facilities, we would 
be in default under one or more of these facilities and our lenders could elect to declare all amounts outstanding under the 
facilities to be immediately due and payable, enforce their interests against loans pledged under such facilities and restrict 
our  ability  to  make  additional  borrowings.  These  facilities  also  contain  cross-default  provisions,  such  that  if  a  default 
occurs  under  any  of  our  debt  agreements,  generally  the  lenders  under  our  other  debt  agreements  could  also  declare  a 
default. These restrictions may interfere with our ability to obtain financing or to engage in other business activities, which 
could materially and adversely affect us. There can be no assurance that we will maintain compliance with all financial 
and other covenants included in our warehouse facilities in the future. 

We may be required to repurchase loans or indemnify loan purchasers if there is a breach of a representation or war-
ranty  made  by  us  in  connection  with  the  sale  of  loans  through  the  programs  of  the  Agencies,  which  could  have  a 
material adverse effect on us. 

We must make certain representations and warranties concerning each loan originated by us for the Agencies’ pro-
grams.  The  representations  and  warranties  relate  to  our  practices  in  the  origination  and  servicing  of  the  loans  and  the 
accuracy of the information being provided by us. For example, we are generally required to provide the following, among 
other, representations and warranties: we are authorized to do business and to sell or assign the loan; the loan conforms to 
the requirements of the Agencies and certain laws and regulations; the underlying mortgage represents a valid lien on the 
property and there are no other liens on the property; the loan documents are valid and enforceable; taxes, assessments, 
insurance premiums, rents and similar other payments have been paid or escrowed; the property is insured, conforms to 
zoning laws and remains intact; and we do not know of any issues regarding the loan that are reasonably expected to cause 
the loan to be delinquent or unacceptable for investment or adversely affect its value. We are permitted to satisfy certain 
of these representations and warranties by furnishing a title insurance policy. 

In the event of a breach of any representation or warranty concerning a loan, investors could, among other things, 
require us to repurchase the full amount of the loan and seek indemnification for losses from us, or, for Fannie Mae DUS 
loans,  increase  the  level of risk-sharing on the  loan. Our obligation  to  repurchase  the loan  is  independent of our risk-
sharing obligations. The Agencies could require us to repurchase the loan if representations and warranties are breached, 
even if the loan is not in default. Because the accuracy of many such representations and warranties generally is based on 
our actions or on third-party reports, such as title reports and environmental reports, we may not receive similar represen-
tations and warranties from other parties that would serve as a claim against them. Even if we receive representations and 
warranties from third parties and have a claim against them, in the event of a breach, our ability to recover on any such 
claim may be limited. Our ability to recover against a borrower that breaches its representations and warranties to us may 
be similarly limited. Our ability to recover on a claim against any party would also be dependent, in part, upon the financial 
condition and liquidity of such party. There can be no assurance that we, our employees or third parties will not make 

14 

mistakes that would subject us to repurchase or indemnification obligations. Any significant repurchase or indemnification 
obligations imposed on us could have a material adverse effect on us. 

We have made preferred equity investments and investments in interim loans, both of which are funded with corporate 
capital. These investments may involve a greater risk of loss than our traditional real estate lending activities.  

We have made preferred equity investments in entities owning real estate in the past. Such investments are subordi-
nate to debt financing and are not secured by real property. If the issuer of the preferred equity defaults on our investment, 
in most instances we would only be able to proceed against the entity that issued the equity in accordance with the terms 
of  the  investment,  and not  any  real  property  owned by  the  entity.  As  a result,  we  may  not recover  some  or  all of our 
invested  capital,  which  could  result  in  losses  to  the  Company.  As  of  December  31,  2019,  we  had  no  preferred  equity 
investments. 

Under the Interim Program, we offer short-term, floating-rate loans to borrowers seeking to acquire or reposition 
multifamily properties that do not currently qualify for permanent financing. Such a borrower under an interim loan often 
has identified a transitional asset that has been under-managed and/or is located in a recovering market. If the market in 
which the asset is located fails to recover according to the borrower’s projections, or if the borrower fails to improve the 
quality of the asset’s management and/or the value of the asset, the borrower may not receive a sufficient return on the 
asset to satisfy the interim loan, and we bear the risk that we may not recover some or all of the loan balance. In addition, 
borrowers usually use the proceeds of a long-term mortgage loan to repay an interim loan. We may therefore be dependent 
on a borrower’s ability to obtain permanent financing to repay our interim loan, which could depend on market conditions 
and other factors. Further, interim loans may be relatively less liquid than loans against stabilized properties due to their 
short life, their potential unsuitability for securitization, any unstabilized nature of the underlying real estate and the diffi-
culty of recovery in the event of a borrower’s default. This lack of liquidity may significantly impede our ability to respond 
to adverse changes in the performance of loans in the Interim Program and may adversely affect the fair value of such 
loans and the proceeds from their disposition. Carrying loans for longer periods of time on our balance sheet exposes us 
to greater risks of loss than we currently face for loans that are pre-sold or placed with investors, including, without limi-
tation, 100% exposure for defaults and impairment charges, which may adversely affect our profitability. At December 
31, 2019, the outstanding principal balance of $546.6 million of loans held by us under the Interim Program was the largest 
it has ever been. One loan in the portfolio, totaling $14.7 million, is currently in default, and we are working with the 
borrower to restructure the loan. 

We  are  dependent  upon  the  success  of  the  multifamily  real  estate  sector  and  conditions  that  negatively  impact  the 
multifamily sector may reduce demand for our products and services and materially and adversely affect us. 

We provide commercial real estate financial products and services primarily to developers and owners of multifam-
ily properties. Accordingly, the success of our business is closely tied to the overall success of the multifamily real estate 
market. Various changes in real estate conditions may impact the multifamily sector. Any negative trends in such real 
estate conditions may reduce demand for our products and services and, as a result, adversely affect our results of opera-
tions. These conditions include: 

• 
• 

• 

• 
• 
• 

• 

an oversupply of, or a reduction in demand for, multifamily housing; 
a change in policy or circumstances that may result in a significant number of potential residents of multifamily 
properties deciding to purchase homes instead of renting; 
rent control or stabilization laws, or other laws regulating multifamily housing, which could affect the profita-
bility or values of multifamily developments; 
the inability of residents and tenants to pay rent; 
changes in the tax code related to investment real estate; 
increased competition in the multifamily sector based on considerations such as the attractiveness, location, 
rental rates, amenities, and safety record of various properties; and  
increased operating costs, including increased real property taxes, maintenance, insurance, and utilities costs. 

Moreover, other factors may adversely affect the multifamily sector, including general business, economic and mar-
ket conditions, fluctuations in the real estate and debt capital markets, changes in government fiscal and monetary policies,  
regulations and other laws, rules and regulations governing real estate, zoning or taxes, changes in interest rate levels, the 

15 

potential  liability  under  environmental  and  other  laws,  and  other  unforeseen  events.  Any  or  all  of  these  factors  could 
negatively  impact  the  multifamily  sector  and,  as  a  result,  reduce  the  demand  for  our  products  and  services.  Any  such 
reduction could materially and adversely affect us. 

The loss of our key management could result in a material adverse effect on our business and results of operations. 

Our future success depends to a significant extent on the continued services of our senior management, particularly 
William Walker, our Chairman and Chief Executive Officer. The loss of the services of any of these individuals could 
have a material adverse effect on our business and results of operations. We maintain “key person” life insurance only on 
Mr. Walker, and the insurance proceeds from such insurance may be insufficient to cover the cost associated with recruit-
ing a new Chief Executive Officer. 

Our growth strategy relies upon our ability to hire and retain qualified bankers and brokers, and if we are unable to do 
so, our growth could be limited. 

We depend on our bankers and brokers to generate clients by, among other things, developing relationships with 
commercial property owners, real estate agents and brokers, developers and others, which we believe leads to repeat and 
referral business. Accordingly, we must be able to attract, motivate and retain skilled bankers and brokers. The market for 
talent is highly competitive and may lead to increased costs to hire and retain them. We cannot guarantee that we will be 
able to attract or retain qualified bankers and brokers. If we cannot attract, motivate or retain a sufficient number of skilled 
bankers and brokers, or if our hiring and retention costs increase significantly, we could be materially and adversely af-
fected.  

We intend to drive a significant portion of our future growth through additional strategic acquisitions or investments 
in new ventures and new lines of business.  If we do not successfully identify, complete and integrate such acquisitions 
or start-ups, our growth  may  be  limited. Additionally,  continued growth  and  integration  in  our business  may  place 
significant demands on our administrative, operational, and financial resources, and the acquired businesses or new 
ventures may not perform as we expect them to, or become profitable. 

We intend to pursue continued growth by acquiring or starting complementary businesses, but we cannot guaran-
tee such efforts will be successful or profitable. We do not know whether the favorable conditions that have enabled our 
past growth through acquisitions and strategic investments will continue. The identification of suitable acquisition candi-
dates and new ventures can be difficult, time consuming and costly, and we may not be able to successfully complete 
identified acquisitions or investments in new ventures on favorable terms, or at all. Furthermore, even if we successfully 
complete an acquisition or an investment, we may not be able to successfully integrate newly acquired businesses or new 
investments into our operations, and the process of integration could be expensive and time consuming and may strain our 
resources. 

In addition, if our growth continues, it could increase our expenses and place additional demands on our manage-
ment, personnel, information systems, and other resources. Sustaining our growth could require us to commit additional 
management, operational and financial resources to maintain appropriate operational and financial systems to adequately 
support expansion. Acquisitions or new investments also typically involve significant costs related to integrating infor-
mation technology, accounting, reporting, and management services and rationalizing personnel levels and may require 
significant time to obtain new or updated regulatory approvals from the Agencies and other federal and state authorities. 
Acquisitions or new ventures could divert management's attention from the regular operations of our business and result 
in the potential loss of our key personnel, and we may not achieve the anticipated benefits of the acquisitions or new 
investments, any of which could materially and adversely affect us. There can be no assurance that we will be able to 
manage any growth effectively and any failure to do so could adversely affect our ability to generate revenue and control 
our expenses, which could materially and adversely affect us. In addition, future acquisitions or new investments could 
result in significantly dilutive issuances of equity securities or the incurrence of substantial debt, contingent liabilities, or 
expenses or other charges, which could also materially and adversely affect us. 

Our future success depends, in part, on our ability to expand or modify our business in response to changing client 
demands and competitive pressures. In some circumstances, we may determine to do so through the acquisition of com-
plementary businesses or investments in new ventures rather than through internal growth. 

16 

Risks Relating to Regulatory Matters 

If we fail to comply with the numerous government regulations and program requirements of the Agencies, we may 
lose our approved lender status with these entities and fail to gain additional approvals or licenses for our business. We 
are also subject to changes in laws, regulations and existing Agency program requirements, including potential in-
creases in reserve and risk retention requirements that could increase our costs and affect the way we conduct our 
business, which could materially and adversely affect us. 

Our operations are subject to regulation by federal, state, and local government authorities, various laws and judicial 
and administrative decisions, and regulations and policies of the Agencies. These laws, regulations, rules, and policies 
impose, among other things, minimum net worth, operational liquidity and collateral requirements. Fannie Mae requires 
us to maintain operational liquidity based on a formula that considers the balance of the loan and the level of credit loss 
exposure (level of risk-sharing). Fannie Mae requires us to maintain collateral, which may include pledged securities, for 
our risk-sharing obligations. The amount of collateral required under the Fannie Mae DUS program is calculated at the 
loan level and is based on the balance of the loan, the level of risk-sharing, the seasoning of the loan, and our rating. 

Regulatory authorities also require us to submit financial reports and to maintain a quality control plan for the un-
derwriting, origination  and  servicing of  loans. Numerous laws  and  regulations  also  impose  qualification  and  licensing 
obligations on us and impose requirements and restrictions affecting, among other things: our loan originations; maximum 
interest rates, finance charges and other fees that we may charge; disclosures to consumers; the terms of secured transac-
tions; debt collection; personnel qualifications; and other trade practices. We also are subject to inspection by the Agencies 
and regulatory authorities. Our failure to comply with these requirements could lead to, among other things, the loss of a 
license as an approved Agency lender, the inability to gain additional approvals or licenses, the termination of contractual 
rights without compensation, demands for indemnification or loan repurchases, class action lawsuits and administrative 
enforcement actions. 

Regulatory and legal requirements are subject to change. For example, Fannie Mae increased its collateral require-
ments, on loans classified by Fannie Mae as Tier II, from 60 basis points to 75 basis points, effective as of January 1, 2013, 
which applied to a large portion of our outstanding Fannie Mae at risk portfolio. The incremental collateral required for 
existing loans was funded over a two-year period ending December 31, 2014. The incremental requirement for any newly 
originated Fannie Mae Tier II loans will be funded over the 48 months subsequent to the sale of the loan to Fannie Mae.  

If we fail to comply with laws, regulations and market standards regarding the privacy, use, and security of customer 
information, or if we are the target of a successful cyber-attack, we may be subject to legal and regulatory actions and 
our reputation would be harmed. 

We receive, maintain, and store non-public personal information of our loan applicants. The technology and other 
controls and processes designed to secure our customer information and to prevent, detect, and remedy any unauthorized 
access to that information were designed to obtain reasonable, not absolute, assurance that such information is secure and 
that any unauthorized access is identified and addressed appropriately. We are not aware of any data breaches, successful 
hacker  attacks,  unauthorized access  and  misuse,  or significant  computer  viruses  affecting  our networks  that  may  have 
occurred in the past; however, our controls may not have detected, and may in the future fail to prevent or detect, unau-
thorized access to our borrower information. In addition, we are exposed to the risks of denial-of-service (“DOS”) attacks 
and damage to or destruction of our network or other information systems. A successful DOS attack or damage to our 
systems  could  result  in  a  delay  in  the  processing  of  our  business,  or  even  lost  business.  Additionally,  we  could  incur 
significant costs associated with the recovery from a DOS attack or damage to our systems. 

If borrower information is inappropriately accessed and used by a third party or an employee for illegal purposes, 
such as identity theft, we may be responsible to the affected applicant or borrower for any losses he or she may have 
incurred as a result of misappropriation. In such an instance, we may be liable to a governmental authority for fines or 
penalties associated with a lapse in the integrity and security of our customers' information. Additionally, if we are the 
target of a successful cyber-attack, we may experience reputational harm that could impact our standing with our borrowers 
and adversely impact our financial results. 

17 

We regularly update our existing information technology systems and install new technologies when deemed nec-
essary and provide employee awareness training around phishing, malware, and other cyber risks and physical security to 
address the risk of cyber-attacks and other security breaches. However, such preventative measures may not be sufficient 
to prevent future cyber-attacks or a breach of customer information. 

Risks Related to Our Organization and Structure 

Certain provisions of Maryland law could inhibit changes in control. 

Certain provisions of the Maryland General Corporation Law (the “MGCL”) may have the effect of deterring a third 
party from making a proposal to acquire us or of impeding a change in control under circumstances that otherwise could 
provide the holders of our common stock with the opportunity to realize a premium over the then-prevailing market price 
of our common stock. We will be subject to the “business combination”  provisions of the MGCL that, subject to limita-
tions,  prohibit  certain  business  combinations  (including  a  merger,  consolidation,  share  exchange,  or,  in  circumstances 
specified in the statute, an asset transfer or issuance or reclassification of equity securities) between us and an “interested 
stockholder”  (defined generally as any person who beneficially owns 10% or more of our then outstanding voting capital 
stock or an affiliate or associate of ours who, at any time within the two-year period prior to the date in question, was the 
beneficial owner of 10% or more of our then outstanding voting capital stock) or an affiliate thereof for five years after 
the  most  recent  date on which  the stockholder becomes  an  interested  stockholder.  After  the five-year prohibition, any 
business combination between us and an interested stockholder generally must be recommended by our board of directors 
and approved by the affirmative vote of at least (i) 80% of the votes entitled to be cast by holders of outstanding shares of 
our voting capital stock; and (ii) two-thirds of the votes entitled to be cast by holders of voting capital stock of the corpo-
ration other than shares held by the interested stockholder with whom or with whose affiliate the business combination is 
to be effected or held by an affiliate or associate of the interested stockholder. These super-majority vote requirements do 
not apply if our common stockholders receive a minimum price, as defined under Maryland law, for their shares in the 
form of cash or other consideration in the same form as previously paid by the interested stockholder for its shares. These 
provisions of the MGCL do not apply, however, to business combinations that are approved or exempted by a board of 
directors prior to the time that the interested stockholder becomes an interested stockholder. 

The “control share”  provisions of the MGCL provide that “control shares” of a Maryland corporation (defined as 
shares which, when aggregated with other shares controlled by the stockholder (except solely by virtue of a revocable 
proxy) entitle the stockholder to exercise one of three increasing ranges of voting power in electing directors) acquired in 
a “control share acquisition” (defined as the direct and indirect acquisition of ownership or control of issued and outstand-
ing "control shares") have no voting rights except to the extent approved by our stockholders by the affirmative vote of at 
least two-thirds of all the votes entitled to be cast on the matter, excluding votes entitled to be cast by the acquirer of 
control shares, our officers and our personnel who are also our directors. 

Certain provisions of the MGCL permit our board of directors, without stockholder approval and regardless of what 
is currently provided in our charter or bylaws, to adopt certain mechanisms, some of which (for example, a classified 
board) we do not yet have. These provisions may have the effect of limiting or precluding a third party from making an 
acquisition proposal for us or of delaying, deferring or preventing a transaction or a change in control of our company 
under circumstances that otherwise could provide the holders of shares of our common stock with the opportunity to realize 
a premium over the then current market price. Our charter contains a provision whereby we elect, at such time as  we 
become  eligible  to  do  so,  to  be  subject  to  the  provisions  of  Title  3,  Subtitle  8  of  the  MGCL  relating  to  the  filling  of 
vacancies on our board of directors.  

Our authorized but unissued shares of common and preferred stock may prevent a change in control of the Company. 

Our charter authorizes us to issue additional authorized but unissued shares of common or preferred stock. In addi-
tion, our board of directors may, without stockholder approval, amend our charter to increase the aggregate number of 
shares of our common stock or the number of shares of stock of any class or series that we have authority to issue and 
classify or reclassify any unissued shares of common or preferred stock and set the preferences, rights and other terms of 
the classified or reclassified shares. As a result, our board of directors may establish a class or series of common or pre-
ferred stock that could delay, defer, or prevent a transaction or a change in control of our company that might involve a 
premium price for shares of our common stock or otherwise be in the best interests of our stockholders. 

18 

Our rights and the rights of our stockholders to take action against our directors and officers are limited, which could 
limit our stockholders’ recourse in the event actions are taken that are not in our stockholders’ best interests. 

Under Maryland law generally, a director is required to perform his or her duties in good faith, in a manner he or 
she reasonably believes to be in the best interests of the Company and with the care that an ordinarily prudent person in a 
like position would use under similar circumstances. Under Maryland law, directors are presumed to have acted with this 
standard of care. In addition, our charter limits the liability of our directors and officers to us and our stockholders for 
money damages, except for liability resulting from: 

• 
• 

actual receipt of an improper benefit or profit in money, property or services; or 
active and deliberate dishonesty by the director or officer that was established by a final judgment as being 
material to the cause of action adjudicated. 

Our charter and bylaws obligate us to indemnify our directors and officers for actions taken by them in those capac-
ities to the maximum extent permitted by Maryland law. In addition, we are obligated to advance the defense costs incurred 
by our directors and officers. As a result, we and our stockholders may have more limited rights against our directors and 
officers than might otherwise exist absent the current provisions in our charter and bylaws or that might exist with com-
panies domiciled in jurisdictions other than Maryland.  

Our charter contains limitations on our stockholders’ ability to remove our directors, which could make it difficult for 
our stockholders to effect changes to our management. 

Our charter provides that a director may only be removed for cause upon the affirmative vote of holders of two-
thirds of the votes entitled to be cast in the election of directors. Vacancies may be filled only by a majority of the remaining 
directors in office, even if less than a quorum. These requirements make it more difficult to change our management by 
removing and replacing directors and may delay, defer, or prevent a change in control of our company that is in the best 
interests of our stockholders. 

We are a holding company with minimal direct operations and rely largely on funds received from our subsidiaries for 
our cash requirements. 

We are a holding company and conduct the majority of our operations through Walker & Dunlop, LLC, our operat-
ing company. We do not have, apart from our ownership of this operating company and certain other subsidiaries, any 
significant independent operations. As a result, we rely on distributions from our operating company to pay any dividends 
we might declare on shares of our common stock. We also rely largely on distributions from this operating company to 
meet any of our cash requirements, including our tax liability on taxable income allocated to us and debt payments. 

In addition, because we are a holding company, any claims from common stockholders are structurally subordinated 
to all existing and future liabilities (whether or not for borrowed money) and any preferred equity of our operating com-
pany. Therefore, in the event of our bankruptcy, liquidation or reorganization, our assets and those of our operating com-
pany will be able to satisfy the claims of our common stockholders only after all of our and our operating company's 
liabilities and any preferred equity have been paid in full. 

Risks Related to Our Financial Statements 

Our financial statements are based in part on assumptions and estimates which, if wrong, could result in unexpected 
cash and non-cash losses in the future, and our financial statements depend on our internal control over financial 
reporting. 

Pursuant to U.S. GAAP, we are required to use certain assumptions and estimates in preparing our financial state-
ments, including in determining credit loss reserves and the fair value of MSRs, among other items. We make fair value 
determinations based on internally developed models or other means which ultimately rely to some degree on management 
judgment. These and other assets and liabilities may have no direct observable price levels, making their valuation partic-
ularly subjective as they are based on significant estimation and judgment. Several of our accounting policies are critical 
because they require management to make difficult, subjective, and complex judgments about matters that are inherently 
uncertain and because it is likely that materially different amounts would be reported under different conditions or using 

19 

different assumptions. If assumptions or estimates underlying our financial statements are incorrect, losses may be greater 
than those expectations.  

The Sarbanes-Oxley Act requires our management to evaluate our disclosure controls and procedures and its internal 
control over financial reporting and requires our auditors to issue a report on our internal control over financial reporting. 
We are required to disclose in our Annual Report on Form 10-K, the existence of any “material weaknesses” in our internal 
control over financial reporting. We cannot assure that we will not identify one or more material weaknesses as of the end 
of any given quarter or year, nor can we predict the effect on our stock price of disclosure of a material weakness. 

Our existing goodwill could become impaired, which may require us to take significant non-cash charges.  

Under current accounting guidelines, we evaluate our goodwill for potential impairment annually or more frequently 
if circumstances indicate impairment may have occurred. In addition to the annual impairment evaluation, we evaluate at 
least quarterly whether events or circumstances have occurred in the period subsequent to the annual impairment testing 
which indicate that it is more likely than not an impairment loss has occurred. Any impairment of goodwill as a result of 
such analysis would result in a non-cash charge against earnings, which charge could materially adversely affect our re-
ported results of operations, stockholders’ equity, and our stock price. 

Any factor described in this filing or in any of our other SEC filings could by itself, or together with other factors, 
adversely affect our financial results and condition. Refer to our quarterly reports on Form 10-Q filed with the SEC in 
2020 for material changes to the above discussion of risk factors. 

* * * 

Item 1B. Unresolved Staff Comments. 

None. 

Item 2. Properties. 

Our principal headquarters are located in Bethesda, Maryland. We currently maintain an additional 38 offices across 
the country. Many of our offices are small, loan origination and property sales offices. The majority of our real estate 
services  activity  occurs  in our  corporate  headquarters  and  our office  in Needham,  Massachusetts. We  believe  that our 
facilities are adequate for us to conduct our present business activities. 

All of our office space is leased. The most significant terms of the lease arrangements for our office space are the 
length of  the  lease  and  the  amount of  the  rent.  Our  leases  have  terms  varying  in duration  as  a  result of differences in 
prevailing market conditions in different geographic locations, with the longest leases generally expiring in 2024. We do 
not believe that any single office lease is material to us. In addition, we believe there is adequate alternative office space 
available at acceptable rental rates to meet our needs, although adverse movements in rental rates in some markets may 
negatively affect our results of operations and cash flows when we execute new leases. 

Item 3. Legal Proceedings. 

In the ordinary course of business, we may be party to various claims and litigation, none of which we believe is 
material. We cannot predict the outcome of any pending litigation and may be subject to consequences that could include 
fines, penalties, and other costs, and our reputation and business may be impacted. Our management believes that any 
liability that could be imposed on us in connection with the disposition of any pending lawsuits would not have a material 
adverse effect on our business, results of operations, liquidity, or financial condition. 

Item 4. Mine Safety Disclosures. 

Not applicable. 

20 

PART II 

Item 5. Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity 
Securities. 

Our common stock trades on the NYSE under the symbol “WD.” In connection with our initial public offering, our 
common stock began trading on the NYSE on December 15, 2010. As of the close of business on January 31, 2020, there 
were 22 stockholders of record. We believe that the number of beneficial holders is much greater. 

Dividend Policy 

During 2019, our Board of Directors declared, and we paid, four quarterly dividends totaling $1.20 per share. In 
February 2020, our Board of Directors declared a dividend for the first quarter of 2020 of $0.36 per share, a 20% increase 
over the dividend declared for the fourth quarter of 2019. We expect to make regular quarterly dividend payments for the 
foreseeable future. 

Our current and projected dividends provide a return to shareholders while retaining sufficient capital to continue 
investing in the growth of our business. Our Term Loan (defined in Item 7 below) contains direct restrictions to the amount 
of dividends we may pay, and our warehouse debt facilities and agreements with the Agencies contain minimum equity, 
liquidity, and other capital requirements that indirectly restrict the amount of dividends we may pay. While the dividend 
level remains a decision of our Board of Directors, it is subject to these direct and indirect restrictions, and will continue 
to be evaluated in the context of future business performance. We currently believe that we can support future comparable 
quarterly dividend payments, barring significant unforeseen events. 

Stock Performance Graph  

The following chart graphs our performance in the form of a cumulative five-year total return to holders of our 
common stock since December 31, 2014 in comparison to the Standard and Poor’s (“S&P”) 500 and the S&P 600 Small 
Cap Financials Index for that same five-year period. We believe that the S&P 600 Small Cap Financials Index is an ap-
propriate index to compare us with other companies in our industry and that it is a widely recognized and used index for 
which components and total return information are readily accessible to our security holders to assist in their understanding 
of our performance relative to other companies in our industry. 

21 

The comparison below assumes $100 was invested on December 31, 2014 in our common stock and in each of the 
indices shown and assumes that all dividends were reinvested.  Our stock price performance shown in the following graph 
is not indicative of future performance or relative performance in comparison to the indices. 

Issuer Purchases of Equity Securities 

Under the 2015 Equity Incentive Plan, subject to the Company’s approval, grantees have the option of electing to 
satisfy minimum tax withholding obligations at the time of vesting or exercise by allowing the Company to withhold and 
purchase the shares of stock otherwise issuable to the grantee. For the quarter and year ended December 31, 2019, we 
purchased 13 thousand shares and 222 thousand shares, respectively, to satisfy grantee tax withholding obligations on 
share-vesting events. Additionally, we purchased 55 thousand shares in the first quarter of 2019 as part of a share repur-
chase program that began in 2018 and ended in February 2019. In February 2019, our Board of Directors authorized the 
repurchase of $50.0 million of shares of our common stock over a 12-month period as part of the share repurchase program. 

22 

 
 
 
 
We purchased 80 thousand shares under this program and had $45.8 million of authorized share repurchase capacity re-
maining as of December 31, 2019. The following table provides information regarding common stock repurchases for the 
quarter and year ended December 31, 2019: 

Period 
1st Quarter 
2nd Quarter 
3rd Quarter 

October 1-31, 2019 
November 1-30, 2019 
December 1-31, 2019 
4th Quarter 
Total 

Total Number 
of Shares 
Purchased 

Average 
Price Paid 
per Share 

 459,026 
 33,826 
 73,907 

 2,155 
 1,598 
 9,024 
 12,777 
 579,536   

  $ 
  $ 
  $ 

  $ 

  $ 

 52.62 
 51.88 
 53.25 

 55.16 
 65.41 
 66.61 
 64.53 

Total Number of 
 Shares Purchased as 
Part of Publicly 
Announced Plans 
or Programs 

Approximate  
Dollar Value 
 of Shares that May 
 Yet Be Purchased Under 
the Plans or Programs 

 55,329 
 29,803 
 50,366 

 — 
 — 
 — 
 — 
 135,498 

 — 

  $ 

 45,792,802 

Securities Authorized for Issuance Under Equity Compensation Plans 

For information regarding securities authorized for issuance under our employee stock-based compensation plans, 

see Part III, Item 12. 

Item 6. Selected Financial Data 

The selected historical financial information as of and for the years ended December 31, 2019, 2018, 2017, 2016, 
and 2015 has been derived from our audited historical financial statements. The selected historical financial data should 
be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” 
the consolidated financial statements as of December 31, 2019 and 2018 and for the years ended December 31, 2019, 2018, 
and 2017, and the related notes, all contained elsewhere in this Annual Report on Form 10-K. The significant reduction in 
the Company’s effective tax rate for the year ended December 31, 2017 and the reduction in the Company’s statutory 
federal rate for the year ended December 31, 2018 are more fully discussed in “Management's Discussion and Analysis of 
Financial Condition and Results of Operations—Results of Operations” in Item 7 below. 

23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
(dollars in thousands, except per share amounts) 
Statement of Income Data 
Revenues 

Loan origination and debt brokerage fees, net    
Fair value of expected net cash flows from 

servicing, net 
Servicing fees 
Net warehouse interest income, loans held 

for sale 

Net warehouse interest income, loans held 

for investment 

Escrow earnings and other interest income 
Other revenues 
Total revenues 

Expenses 

Personnel 
Amortization and depreciation 
Provision (benefit) for credit losses 
Interest expense on corporate debt 
Other operating expenses 

Total expenses 
Income from operations 
Income tax expense 

  $ 

  $ 

  $ 
  $ 

Net income before noncontrolling interests 

  $ 

Net income (loss) from noncontrolling 

  $ 
  $ 
  $ 
  $ 

  $ 

interests 

Walker & Dunlop net income 
Basic earnings per share 
Diluted earnings per share 
Cash dividends declared per common share 
Basic weighted average shares outstanding 
Diluted weighted average shares outstanding 

Balance Sheet Data 
Cash and cash equivalents 
Restricted cash and pledged securities 
Mortgage servicing rights 
Loans held for sale, at fair value 
Loans held for investment, net 
Goodwill 
Total assets 
Warehouse notes payable 
Note payable 
Total liabilities 
Total equity 

Supplemental Data 
Operating margin 
Return on equity 
Total transaction volume 
Servicing portfolio 
Assets under management 

SELECTED FINANCIAL DATA 

As of and For the Year Ended December 31,  

2019 

2018 

2017 

2016 

2015 

 258,471  

 234,681  

 245,484  

 174,360  

 156,836  

 180,766  
 214,550  

 172,401  
 200,230  

 193,886  
 176,352  

 192,825  
 140,924  

 133,630  
 114,757  

 1,917  

 5,993  

 15,077  

 16,245  

 14,541  

 23,782  
 56,835  
 80,898  
 817,219  

 346,168  
 152,472  
 7,273  
 14,359  
 66,596  
 586,868  
 230,351  
 57,121  
 173,230  

 (143) 
 173,373  
 5.61  
 5.45  
 1.20  
 29,913  
 30,815  

 120,685  
 130,444  
 718,799  
 787,035  
 543,542  
 180,424  
 2,675,199  
 906,128  
 293,964  
 1,632,914  
 1,042,285  

$ 

$ 

$ 
$ 

$ 

$ 
$ 
$ 
$ 

$ 

 8,038  
 42,985  
 60,918  
 725,246  

 297,303  
 142,134  
 808  
 10,130  
 62,021  
 512,396  
 212,850  
 51,908  
 160,942  

 (497) 
 161,439  
 5.15  
 4.96  
 1.00  
 30,202  
 31,384  

 90,058  
 137,152  
 670,146  
 1,074,348  
 497,291  
 173,904  
 2,782,057  
 1,161,382  
 296,010  
 1,874,865  
 907,192  

$ 

$ 

$ 
$ 

$ 

$ 
$ 
$ 
$ 

$ 

 9,390  
 20,396  
 51,272  
 711,857  

 289,277  
 131,246  
 (243) 
 9,745  
 48,171  
 478,196  
 233,661  
 21,827  
 211,834  

 707  
 211,127  
 6.72  
 6.47  
 —  
 30,176  
 31,386  

 191,218  
 104,536  
 634,756  
 951,829  
 66,510  
 123,767  
 2,208,427  
 937,769  
 163,858  
 1,393,446  
 814,981  

$ 

$ 

$ 
$ 

$ 

$ 
$ 
$ 
$ 

$ 

 7,482  
 9,168  
 34,272  
 575,276  

 227,491  
 111,427  
 (612) 
 9,851  
 41,338  
 389,495  
 185,781  
 71,470  
 114,311  

 414  
 113,897  
 3.66  
 3.57  
 —  
 29,768  
 30,537  

 118,756  
 94,711  
 521,930  
 1,858,358  
 220,377  
 96,420  
 3,052,432  
 1,990,183  
 164,163  
 2,437,358  
 615,074  

$ 

$ 

$ 
$ 

$ 

$ 
$ 
$ 
$ 

$ 

 9,419  
 4,473  
 34,542  
 468,198  

 184,590  
 98,173  
 1,644  
 9,918  
 38,507  
 332,832  
 135,366  
 52,771  
 82,595  

 467  
 82,128  
 2.65  
 2.62  
 —  
 30,227  
 30,497  

 136,988  
 77,496  
 412,348  
 2,499,111  
 231,493  
 90,338  
 3,514,991  
 2,649,470  
 164,462  
 3,022,642  
 492,349  

 28 %   
 18 %   

 29 %   
 19 %   

33 %   
31 %   

32 %   
21 %   

29 %
19 %

  $  31,967,064  
     93,225,169  
 1,958,078  

$  28,047,532  
   85,689,262  
 1,422,735  

$  27,905,831  
   74,309,991  
 182,175  

$  19,298,112  
   63,081,154  
 —  

$  17,758,748  
   50,212,264  
 —  

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
   
   
   
  
     
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
    
  
  
  
  
 
 
    
  
  
  
  
    
  
  
  
  
 
     
 
   
 
   
 
   
 
   
 
     
 
   
 
   
 
   
 
   
 
   
 
 
 
 
    
  
  
  
  
    
  
  
  
  
    
  
  
  
  
    
  
  
  
  
    
  
  
  
  
   
 
 
 
 
   
 
 
 
 
 
     
 
   
 
   
 
   
 
   
 
     
 
   
 
   
 
   
 
   
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
   
 
   
   
   
 
 
 
 
 
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

The following discussion should be read in conjunction with “Selected Financial Data” and the historical financial 
statements and the related notes thereto included elsewhere in this Annual Report on Form 10-K. The following discussion 
contains, in addition to historical information, forward-looking statements that include risks and uncertainties. Our actual 
results  may  differ  materially  from  those  expressed  or  contemplated  in  those  forward-looking  statements  as  a  result  of 
certain factors, including those set forth under the headings “Forward-Looking Statements” and “Risk Factors” elsewhere 
in this Annual Report on Form 10-K. 

Business 

Walker & Dunlop, Inc. is a holding company, and we conduct the majority of our operations through Walker & 

Dunlop, LLC, our operating company. 

We are one of the leading commercial real estate services and finance companies in the United States, with a primary 
focus on multifamily lending, debt brokerage, and property sales. We originate, sell, and service a range of multifamily 
and other commercial real estate financing products to owners and developers of commercial real estate across the country, 
provide  multifamily  property  sales  brokerage  services  in  various  regions  throughout  the  United  States,  and  engage  in 
commercial real estate investment management activities. 

We originate and sell multifamily loans through the programs of Fannie Mae, Freddie Mac, Ginnie Mae, and HUD, 
with which we have licenses and long-established relationships. We retain servicing rights and asset management respon-
sibilities on nearly all loans that we originate for the Agencies’ programs. We are approved as a Fannie Mae DUS lender 
nationally, a Freddie Mac Optigo Seller/Servicer nationally for Conventional, Seniors Housing, and Targeted Affordable 
Housing, a HUD MAP lender nationally, a HUD Section 232 LEAN lender nationally, and a Ginnie Mae issuer. We broker 
and service loans for several life insurance companies, CMBS issuers, commercial banks, and other institutional investors, 
in which cases we do not fund the loan but rather act as a loan broker. 

We fund loans for the Agencies’ programs, generally through warehouse facility financings, and sell them to inves-
tors in accordance with the related loan sale commitment, which we obtain at rate lock. Proceeds from the sale of the loan 
are used to pay off the warehouse facility. The sale of the loan is typically completed within 60 days after the loan is 
closed, and we retain the right to service substantially all of these loans. In cases where we do not fund the loan, we act as 
a loan broker and service some of the loans. Our mortgage bankers who focus on loan brokerage are engaged by borrowers 
to work with a variety of institutional lenders to find the most appropriate loan. These loans are then funded directly by 
the institutional lender, and for those brokered loans we service, we collect ongoing servicing fees while those loans remain 
in our servicing portfolio. The servicing fees we typically earn on brokered loan transactions are substantially lower than 
the servicing fees we earn for servicing Agency loans. 

We recognize revenue when we make simultaneous commitments to originate a loan to a borrower and sell that loan 
to an investor. The revenues earned reflect the fair value attributable to loan origination fees, premiums on the sale of 
loans, net of any co-broker fees, and the fair value of the expected net cash flows associated with servicing the loans, net 
of any guaranty obligations retained. We also recognize revenue when we receive the origination fee from a brokered loan 
transaction. Other sources of revenue include (i) net warehouse interest income we earn while the loan is held for sale 
through one of our warehouse facilities, (ii) net warehouse interest income from loans held for investment while they are 
outstanding, (iii) sales commissions for brokering the sale of multifamily properties, and (iv) asset management fees from 
our investment management activities. 

We retain servicing rights on substantially all the loans we originate and sell, and generate revenues from the fees 
we receive for servicing the loans, from the interest income on escrow deposits held on behalf of borrowers, and from 
other ancillary fees. Servicing fees set at the time an investor agrees to purchase the loan are generally paid monthly for 
the duration of  the  loan  and are based on  the unpaid principal  balance of  the  loan. Our  Fannie  Mae  and  Freddie Mac 
servicing arrangements generally provide for prepayment fees to us in the event of a voluntary prepayment. For loans 
serviced outside of Fannie Mae and Freddie Mac, we typically do not share in any such payments. 

We  are  currently  not  exposed  to  unhedged  interest  rate  risk  during  the  loan  commitment,  closing,  and  delivery 
process. The sale or placement of each loan to an investor is negotiated concurrently with establishing the coupon rate for 

25 

 
the loan. We also seek to mitigate the risk of a loan not closing. We have agreements in place with the Agencies that 
specify the cost of a failed loan delivery, in the event we fail to deliver the loan to the investor. To protect us against such 
fees, we require a deposit from the borrower at rate lock that is typically more than the potential fee. The deposit is returned 
to the borrower only once the loan is closed. Any potential loss from a catastrophic change in the property condition while 
the loan is held for sale using warehouse facility financing is mitigated through property insurance equal to replacement 
cost. We are also protected contractually from an investor’s failure to purchase the loan. We have experienced an imma-
terial number of failed deliveries in our history and have incurred immaterial losses on such failed deliveries. 

We have risk-sharing obligations on substantially all loans we originate under the Fannie Mae DUS program. When 
a Fannie Mae DUS loan is subject to full risk-sharing, we absorb losses on the first 5% of the unpaid principal balance of 
a loan at the time of loss settlement, and above 5% we share a percentage of the loss with Fannie Mae, with our maximum 
loss capped at 20% of the original unpaid principal balance of the loan (subject to doubling or tripling if the loan does not 
meet specific underwriting criteria or if the loan defaults within 12 months of its sale to Fannie Mae), except for rare 
instances when we negotiate a cap at 30% for loans with unique attributes. At December 31, 2019, we have had only one 
such experience. We occasionally request modified risk-sharing based on the size of the loan. During the second quarter 
of 2018, Fannie Mae increased our risk-sharing cap from $60.0 million to $200.0 million. Accordingly, our maximum loss 
exposure on any one loan is $40.0 million (such exposure would occur if the underlying collateral is determined to be 
completely without value at the time of loss). We may request modified risk-sharing at the time of origination, which 
reduces our potential risk-sharing losses from the levels described above if we do not believe that we are being fairly 
compensated for the risks of the transaction. Our servicing fees for risk-sharing loans include compensation for the risk-
sharing  obligations  and  are  larger  than  the  servicing  fees  we  receive  from  Fannie  Mae  for  loans  with  no  risk-sharing 
obligations. 

Our Interim Program offers floating-rate, interest-only loans for terms of generally up to three years to experienced 
borrowers seeking to acquire or reposition multifamily properties that do not currently qualify for permanent financing. 
We underwrite, asset-manage, and service all loans executed through the Interim Program. The ultimate goal of the Interim 
Program is to provide permanent Agency financing on these transition properties. The Interim Program has two distinct 
executions: held by the Interim Program JV and held for investment. 

The Interim  Program  JV  assumes  full  risk of  loss while  the  loans  it originates  are outstanding. We  hold  a  15% 
ownership interest in the Interim Program JV and are responsible for sourcing, underwriting, servicing, and asset-managing 
the loans originated by the joint venture. The joint venture funds its operations using a combination of equity contributions 
from its owners and third-party credit facilities. 

We originate and hold some Interim Program loans for investment, which are included on our balance sheet. During 
the time that these loans are outstanding, we assume the full risk of loss. Since we began originating interim loans, we 
have not charged off any Interim Program loans. As of December 31, 2019, we had 22 loans held for investment under the 
Interim Program with an aggregate outstanding unpaid principal balance of $546.6 million. One loan, totaling $14.7 mil-
lion, is currently in default, and we are working with the borrower to restructure the loan. 

During the year ended December 31, 2019, $436.1 million of the $757.2 million of interim loan originations were 
executed through the joint venture, with the remainder originated through our Interim Program. During the year ended 
December 31, 2018, $350.0 million of the $993.1 million of interim loan originations were executed through the joint 
venture. As of December 31, 2019 and 2018, we asset-managed $670.5 million and $334.6 million, respectively of interim 
loans on behalf of the Interim Program JV. 

During the third quarter of 2018, we transferred a $70.1 million portfolio of participating interests in loans held for 
investment to a third party and accounted for the transfer as a secured borrowing. The balance of the portfolio is presented 
as loans held for investment with an offsetting amount for the secured borrowing included as account payable as of De-
cember 31, 2019. We do not have credit risk related to the transferred loans.  

During the fourth quarter of 2018, we completed a $150.0 million participation in a subordinated note with a large 
institutional investor in multifamily loans and presented as loans held for investment. The participation was fully funded 
with corporate cash and has been paid down to $7.8 million at December 31, 2019. During 2019, the borrower repaid 
principal of $142.2 million, and the remaining $7.8 million was repaid in February 2020. 

26 

Through WDIS, we offer property sales brokerage services to owners and developers of multifamily properties that 
are seeking to sell these properties. Through these property sales brokerage services, we seek to maximize proceeds and 
certainty of closure for our clients using our knowledge of the commercial real estate and capital markets and relying on 
our experienced transaction professionals. Our property sales services are offered in various regions throughout the United 
States. We have added several property sales brokerage teams over the past few years and continue to seek to add other 
property sales brokers, with the goal of expanding these services to cover all major regions throughout the United States. 
We consolidate the activities of WDIS and present the portion of WDIS that we do not control as Noncontrolling interests 
in the Consolidated Balance Sheets and Net income from noncontrolling interests in the Consolidated Statements of In-
come. 

During the second quarter of 2018, the Company acquired JCR, the operator, registered investment adviser, and 
general partner of private commercial real estate investment funds focused on the management of debt, preferred equity, 
and  mezzanine  equity  investments  in  private  middle-market  commercial  real  estate  funds  and  separately  managed  ac-
counts. The acquisition of JCR, a wholly owned subsidiary of the Company, is part of our strategy to grow and diversify 
the company by growing our investment management platform. JCR’s current assets under management (“AUM”) of $1.2 
billion primarily consist of assets held in three managed funds: Fund III, Fund IV, Fund V, and separate accounts managed 
for life insurance companies. AUM for Fund III and Fund IV consist of both unfunded commitments and funded invest-
ments, AUM for Fund V consists of unfunded commitments, and AUM for the separate accounts consist entirely of funded 
investments. Unfunded commitments are highest during the fund raising and investment phases. AUM disclosed in this 
Annual Report on Form 10-K may differ from regulatory assets under management disclosed on JCR’s Form ADV. 

JCR typically receives management fees based on limited partner capital commitments, unfunded investment com-
mitments, and funded investments. Additionally, with respect to Fund III, Fund IV, and Fund V, JCR receives a percentage 
of the profits above the fund expenses and preferred return specified in the fund offering agreements. 

Over the past several years, we have purchased the rights to service HUD loans with an aggregate $4.3 billion unpaid 
principal balance from third-party servicers for a total of $52.7 million. The acquisition of these servicing rights substan-
tially increased our HUD servicing portfolio and led to our being one of the largest servicers of HUD commercial real 
estate loans as of December 31, 2019. We expect the servicing rights acquisitions to have the following benefits:    

• 
• 
• 
• 

reduce the average cost to service each loan as we leverage our existing servicing platform, 
provide new borrower relationships, 
provide opportunities for additional loan origination volume when these loans mature or prepay, and 
produce a stable stream of cash revenues over the estimated lives of the portfolios. 

As of December 31, 2019, our servicing portfolio was $93.2 billion, up 9% from December 31, 2018, making it the 
7th largest commercial/multifamily primary and master servicing portfolio in the nation according to the Mortgage Bank-
ers’ Association’s (“MBA”) 2019 year-end survey (the “Survey”). Our servicing portfolio includes $40.0 billion of loans 
serviced for Fannie Mae and $32.6 billion for Freddie Mac, making us the 2nd and 3rd largest primary cashier servicer of 
Fannie Mae and Freddie Mac loans in the nation, respectively, according to the Survey. Also included in our servicing 
portfolio is $10.0 billion of HUD loans, the 2nd largest HUD primary and master servicing portfolio in the nation according 
to the Survey. 

The average number of our mortgage bankers increased from 138 during 2018 to 150 during 2019 due to organic 
growth, contributing to an increase of 5% in our loan origination volume, from a total of $25.3 billion during 2018 to a 
total of $26.6 billion during 2019. Fannie Mae recently announced that we ranked as its largest DUS lender in 2019, by 
loan deliveries, and Freddie Mac recently announced that we ranked as its 3rd largest Freddie Mac Optigo Seller/Servicer 
in 2019, by loan deliveries. Additionally, we were the third largest multifamily lender for HUD in 2019 based on MAP 
initial endorsements. 

Basis of Presentation 

The  accompanying  consolidated financial statements  include  all  of  the  accounts  of  the  Company  and  its wholly 

owned subsidiaries, and all intercompany transactions have been eliminated. 

27 

Critical Accounting Policies 

Our consolidated financial statements have been prepared in accordance with generally accepted accounting princi-
ples in the United States of America (“GAAP”), which require management to make estimates and assumptions that affect 
reported amounts. The estimates and assumptions are based on historical experience and other factors management be-
lieves to be reasonable. Actual results may differ from those estimates and assumptions. We believe the following critical 
accounting policies represent the areas where more significant judgments and estimates are used in the preparation of our 
consolidated financial statements. 

Mortgage Servicing Rights (“MSRs”). MSRs are recorded at fair value at loan sale or upon purchase. The fair value 
of MSRs acquired through a stand-alone servicing portfolio purchase (“PMSR”) is equal to the purchase price paid. The 
fair value at loan sale (“OMSR”) is based on estimates of expected net cash flows associated with the servicing rights and 
takes into consideration an estimate of loan prepayment. Initially, the fair value amount is included as a component of the 
derivative asset fair value at the loan commitment date. The estimated net cash flows are discounted at a rate that reflects 
the credit and liquidity risk of the OMSR over the estimated life of the underlying loan. The discount rates used throughout 
the periods presented for all OMSRs were between 10-15% and varied based on the loan type. The life of the underlying 
loan is estimated giving consideration to the prepayment provisions in the loan. Our model for OMSRs assumes no pre-
payment while the prepayment provisions have not expired and full prepayment of the loan at or near the point where the 
prepayment provisions have expired. We record an individual OMSR asset (or liability) for each loan at loan sale. For 
PMSRs, we record and amortize a portfolio-level MSR asset based on the estimated remaining life of the portfolio using 
the prepayment characteristics of the portfolio. We have had three stand-alone servicing portfolio purchases, one each in 
2018, 2017, and 2016. 

The assumptions used to estimate the fair value of OMSRs are based on internal models and are periodically com-
pared to assumptions used by other market participants. Due to the relatively few transactions in the multifamily MSR 
market, we have experienced little volatility in the assumptions we used during the periods presented, including the most-
significant assumption – the discount rate. Additionally, we do not expect to see significant volatility in the assumptions 
for the foreseeable future. Management actively monitors the assumptions used and makes adjustments to those assump-
tions  when  market  conditions  change  or  other  factors  indicate  such  adjustments  are  warranted.  We  carry  OMRSs  and 
PMSRs at the lower of amortized cost or fair value and evaluate the carrying value for impairment quarterly. We test for 
impairment on PMSRs separately from OMSRs. The PMSRs and OMSRs are tested for impairment at the portfolio level. 
We  have  never  recorded  an  impairment  of  MSRs  in  our  history.  We  engage  a  third  party  to  assist  in  determining  an 
estimated fair value of our existing and outstanding MSRs on at least a semi-annual basis. 

Revenue is recognized when we record a derivative asset upon the simultaneous commitments to originate a loan 
with a borrower and sell the loan to an investor. The commitment asset related to the loan origination is recognized at fair 
value, which reflects the fair value of the contractual loan origination related fees and sale premiums, net of any co-broker 
fees,  and  the  estimated  fair  value  of  the  expected  net  cash  flows  associated  with  the  servicing  of  the  loan,  net  of  the 
estimated net future cash flows associated with any risk-sharing obligations (the “servicing component of the commitment 
asset”). Upon loan sale, we derecognize the servicing component of the commitment asset and recognize an OMSR. All 
OMSRs are amortized into expense using the interest method over the estimated life of the loan and presented as a com-
ponent of Amortization and depreciation in the Consolidated Statements of Income. 

For OMSRs, the individual loan-level OMSR is written off through a charge to Amortization and depreciation when 
a loan prepays, defaults, or is probable of default. For PMSRs, a constant rate of prepayments and defaults is included in 
the  determination  of  the  portfolio’s  estimated  life  (and  thus  included  as  a  component  of  the  portfolio’s  amortization). 
Accordingly, prepayments and defaults of individual loans do not change the level of amortization expense recorded for 
the portfolio unless the pattern of actual prepayments and defaults varies significantly from the estimated pattern. When 
such a significant difference in the pattern of estimated and actual prepayments and defaults occurs, we prospectively 
adjust the estimated life of the portfolio (and thus future amortization) to approximate the actual pattern observed. We 
have not adjusted the estimated life of our PMSRs, as the actual prepayment experience has not differed materially from 
the expected prepayment experience. We do not anticipate an adjustment to the estimated life of the portfolios will be 
necessary in the near term due to the characteristics of the portfolios, especially the low weighted-average interest rates 
and the relatively long remaining periods of prepayment protection. 

28 

Allowance for Risk-sharing Obligations. This reserve liability (referred to as “allowance”) for risk-sharing obliga-
tions relates to our at risk servicing portfolio and is presented as a separate liability within the Consolidated Balance Sheets. 
The amount of this allowance considers our assessment of the likelihood of repayment by the borrower or key principal(s), 
the risk characteristics of the loan, the loan’s risk rating, historical loss experience, adverse situations affecting individual 
loans, the estimated disposition value of the underlying collateral, and the level of risk sharing. Historically, initial loss 
recognition occurs at or before a loan becomes 60 days delinquent. We regularly monitor the allowance on all applicable 
loans and update loss estimates as current information is received. Provision (benefit) for credit losses in the Consolidated 
Statements of Income reflects the income statement impact of changes to both the allowance for risk-sharing obligations 
and allowance for loan losses. 

We perform  a  quarterly  evaluation of  all  of our risk-sharing  loans  to determine  whether  a  loss  is probable. Our 
process for identifying which risk-sharing loans may be probable of loss consists of an assessment of several qualitative 
and quantitative factors including payment status, property financial performance, local real estate market conditions, loan-
to-value ratio, debt-service-coverage ratio, and property condition. We record an allowance for risk-sharing obligations 
related to all risk-sharing loans on our watch list (“general reserves”). Such loans are not probable of foreclosure but are 
probable of loss as the characteristics of these loans indicate that it is probable that these loans include some losses even 
though the loss cannot be attributed to a specific loan. For all other risk-sharing loans not on our watch list, we continue 
to carry a guaranty obligation. We calculate the general reserves based on a migration analysis of the loans on our historical 
watch lists, adjusted for qualitative factors that are based on the characteristics of the servicing portfolio and the current 
market conditions. We have not experienced volatility in the general reserves loss percentage and do not expect to experi-
ence significant volatility in the near term. 

When we place a risk-sharing loan on our watch list, we transfer the remaining unamortized balance of the guaranty 
obligation to the general reserves. If a risk-sharing loan is subsequently removed from our watch list due to improved 
financial performance, we transfer the unamortized balance of the guaranty obligation back to the guaranty obligation 
classification on the balance sheet and amortize the remaining unamortized balance evenly over the remaining estimated 
life. For each loan for which we have a risk-sharing obligation, we record one of the following liabilities associated with 
that loan as discussed above: guaranty obligation, general reserve, or specific reserve. Although the liability type may 
change over the life of the loan, at any particular point in time, only one such liability is associated with a loan for which 
we have a risk-sharing obligation. 

When we believe a loan is probable of foreclosure or when the loan is in foreclosure, we record an allowance for 
that loan (a “specific reserve”). The specific reserve is based on the estimate of the property fair value less selling and 
property preservation costs and considers the loss-sharing requirements detailed below in the “Credit Quality and Allow-
ance for Risk-Sharing Obligations” section. The estimate of property fair value at initial recognition of the allowance for 
risk-sharing obligations is based on appraisals, broker opinions of value, or net operating income and market capitalization 
rates, whichever we believe is the best estimate of the net disposition value. The allowance for risk-sharing obligations for 
such loans is updated as any additional information is received until the loss is settled with Fannie Mae. The settlement 
with Fannie Mae is based on the actual sales price of the property and selling and property preservation costs and considers 
the Fannie Mae loss-sharing requirements. Loss settlement with Fannie Mae has historically concluded within 18 to 36 
months after foreclosure. Historically, the initial specific reserves have not varied significantly from the final settlement. 
We are uncertain whether such a trend will continue in the future. 

Overview of Current Business Environment  

The  fundamentals  of  the  commercial  real  estate  market  remain  strong.  For  the  last  two  years,  multifamily  debt 
financing activity has represented at least 80% of our total mortgage banking volumes and has been a meaningful driver 
of our operating performance. Multifamily occupancy rates and effective rents remain strong based upon robust rental 
market demand while delinquency rates remain at historic lows, all of which aid loan performance and debt financing 
volumes due to their importance to the cash flows of the underlying properties. Additionally, the headwinds facing single-
family home ownership, including high valuations and limited supply, have led to home ownership levels at or near historic 
lows over the past few years. At the same time, new household formation continues to grow, unemployment levels remain 
at historic lows, and macroeconomic indicators are strong, all resulting in high demand for multifamily housing. 

29 

The Mortgage Bankers’ Association (“MBA”) recently reported that the amount of commercial and multifamily 
mortgage debt  outstanding  continued  to grow  in  the  third quarter  of 2019,  reaching $3.6  trillion,  an  increase  of $75.7 
billion (2.2%) from the second quarter of 2019. Multifamily mortgage debt outstanding rose by $40.6 billion to $1.5 trillion 
as of the end of the third quarter of 2019, an increase of 2.8% from the second quarter of 2019. 

Steady household formation and a dearth of supply of entry-level single-family homes have led to strong demand 
for rental housing and continued increasing rents for multifamily properties in most markets. The positive performance 
has boosted the value of many multifamily properties towards the high end of historical ranges. According to RealPage, a 
provider of commercial real estate data and analytics, rent growth continued to increase at an average annual pace of 3.0% 
during the fourth quarter of 2019 as occupancy rates fell slightly to 95.8%, from a near all-time high of 96.3% in the third 
quarter of 2019. We believe that the market demand for multifamily housing in the upcoming quarters will continue to 
absorb most of the capacity created by new construction and that vacancy rates will remain near historic lows, continuing 
to make multifamily properties an attractive investment option.  

In  addition  to the  healthy  property  fundamentals,  for  the  last  several  years,  the U.S.  commercial  real  estate  and 
multifamily mortgage market has experienced historically low cost of borrowing, which has further encouraged capital 
investment into commercial real estate. As borrowers have sought to take advantage of the interest rate environment and 
strong property fundamentals, the number of investors and amount of capital available to lend have increased. All of these 
factors have benefited our total transaction volumes over the past several years. Competition for lending on commercial 
and multifamily real estate among commercial real estate services firms, banks, life insurance companies, and the GSEs 
remains fierce.  

The Federal Reserve lowered the Fed Funds Rate by 50 basis points during the third quarter of 2019 and by 25 basis 
points during the fourth quarter of 2019 and changed the target rate to 1.50% - 1.75%. Prior to the rate decreases starting 
in the third quarter of 2019, the rate had increased 125 basis points over the previous two years. Long-term mortgage 
interest rates, which form the basis for most of our lending, have remained at relatively low levels throughout this period 
and have resulted in a flattened yield curve. There remains a significant amount of capital investing in U.S. commercial 
real estate and multifamily properties resulting from historically low global interest rates and the strong fundamentals of 
the U.S. commercial real estate and multifamily market. 

We expect to see continued strength in the multifamily financing market for the foreseeable future due to the under-
lying fundamentals of the multifamily market as the labor market remains strong, single-family home ownership remains 
unaffordable for many households, and new household formation fuels rental demand. 

We are a market-leading originator with Fannie Mae and Freddie Mac, and the GSEs remain the most significant 
providers of capital to the multifamily market. The Federal Housing Finance Agency (“FHFA”) establishes loan origina-
tion caps for both Fannie Mae and Freddie Mac each year. In September 2019, FHFA revised Fannie Mae’s and Freddie 
Mac’s loan origination caps to $100.0 billion each for all multifamily business for the five-quarter period beginning with 
the fourth quarter 2019 through the fourth quarter of 2020. The new caps apply to all multifamily business with no exclu-
sions. 

The GSEs reported combined loan origination volume of approximately $148.5 billion in 2019 compared to $143.3 
billion during 2018, an increase of 3.6%, with Fannie Mae and Freddie Mac volumes growing 7.5% and 0.4%, respectively. 
We expect the GSEs to maintain their historical market share in a multifamily origination market that is projected by the 
MBA on average to be $390 billion in 2020. We believe our market leadership positions us to be a significant lender with 
the GSEs for the foreseeable future. Our originations with the GSEs are some of our most profitable executions as they 
provide significant non-cash gains from MSRs that turn into significant cash revenue streams in the future. A decline in 
our GSE originations would negatively impact our financial results as our non-cash revenues would decrease dispropor-
tionately with loan origination volume and future servicing fee revenue would be constrained or decline. 

We continue to significantly grow our debt brokerage platform through hiring and acquisitions to gain greater access 
to capital, deal flow, and borrower relationships. The apparent appetite for debt funding within the broader commercial 
real estate market, along with the significant additions of mortgage bankers over the past several years, has resulted in 
significant growth in our brokered debt financing volume with a 40% increase in brokered debt financing volume from 
the fourth quarter of 2018 to the fourth quarter of 2019. Our outlook for our debt brokerage platform is positive as we 

30 

expect continued growth in the commercial and multifamily financing markets in the near future, and we expect to continue 
adding debt brokers to our platform.  

During the first quarter of 2019, the U.S. government was shut down for approximately one month, during which 
time HUD processed no loan commitments. The shutdown negatively impacted the amount of loan originations at HUD, 
which contributed to a decrease of 15% of 2019 originations compared to 2018. HUD remains a strong source of capital 
for new construction loans and healthcare facilities. We expect that HUD will continue to be a meaningful supplier of 
capital to our borrowers. We continue to seek to add resources and scale to our HUD lending platform, particularly in the 
area of construction lending, seniors housing, and skilled nursing, where HUD remains an important provider of capital.  

Many of our borrowers continue to seek higher returns by identifying and acquiring the transitional properties that 
the Interim Program is designed to address. We entered into the Interim Program JV to both increase the overall capital 
available to transitional properties and dramatically expand our capacity to originate Interim Program loans. The demand 
for transitional lending has brought increased competition from lenders, specifically banks, mortgage real estate investment 
trusts, and life insurance companies. All are actively pursuing transitional properties by leveraging their low cost of capital 
and desire for short-term, floating-rate, high-yield commercial real estate investments. We originated $935.9 million of 
interim loans during 2019 compared to $1.2 billion during 2018.  

We  saw  increased  activity  in  our  multifamily-focused  property  sales  platform  in  2019  compared  to  2018  as  the 
macroeconomic conditions in 2019 continued to make multifamily properties an attractive investment, and we added 20 
new property sales brokers to our platform during the year. We expect to continue adding to our property sales team in the 
future as we continue our efforts to expand the platform more broadly across the United States and to increase the size of 
our property sales team to capture what we believe will be strong multifamily property sales activity over the coming 
years. 

Factors That May Impact Our Operating Results 

We believe that our results are affected by a number of factors, including the items discussed below. 

•  Performance of Multifamily and Other Commercial Real Estate Related Markets.  Our business is dependent 
on the general demand for, and value of, commercial real estate and related services, which are sensitive to 
long-term mortgage interest rates and other macroeconomic conditions and the continued existence of the 
GSEs. Demand for multifamily and other commercial real estate generally increases during stronger eco-
nomic environments, resulting in increased property values, transaction volumes, and loan origination vol-
umes. During weaker economic environments, multifamily and other commercial real estate may experience 
higher property vacancies, lower demand and reduced values. These conditions can result in lower property 
transaction volumes and loan originations, as well as an increased level of servicer advances and losses from 
our Fannie Mae DUS risk-sharing obligations and our interim lending program. 

•  The Level of Losses from Fannie Mae Risk-Sharing Obligations.  Under the Fannie Mae DUS program, we 
share risk of loss on most loans we sell to Fannie Mae. In the majority of cases, we absorb the first 5% of 
any losses on the loan’s unpaid principal balance at the time of loss settlement, and above 5% we share a 
percentage of the loss with Fannie Mae, with our maximum loss capped at 20% of the loan’s unpaid principal 
balance on the origination date, except for rare instances when we negotiate a cap at 30% for loans with 
unique attributes. At December 31, 2019, we have had only one such experience. As a result, a rise in defaults 
could have a material adverse effect on us. 

•  The Price of Loans in the Secondary Market.  Our profitability is determined in part by the price we are paid 
for the loans we originate. A component of our origination related revenues is the premium we recognize on 
the sale of a loan. Stronger investor demand typically results in larger premiums while weaker demand results 
in little to no premium. 

•  Market for Servicing Commercial Real Estate Loans.  Servicing fee rates for new loans are set at the time 
we enter into a loan sale commitment based on origination fees, competition, prepayment rates, and any risk-

31 

 
 
 
sharing obligations we undertake. Changes in servicing fee rates impact the value of our MSRs and future 
servicing revenues, which could impact our profit margins and operating results immediately and over time. 

•  The Percentage of Adjustable Rate Loans Originated and the Overall Loan Origination Mix.  The adjustable 
rate mortgage loans (“ARMs”) we originate typically have less stringent prepayment protection features than 
fixed rate mortgage loans (“FRMs”), resulting in a shorter expected life for ARMs than FRMs. The shorter 
expected life for ARMs results in smaller MSRs recorded than for FRMs. Absent an increase in originations, 
an increase in the proportion of our loans originated that are ARMs could adversely impact the gains from 
mortgage banking  activities we  record.  Additionally,  the loan product mix  we  originate  can  significantly 
impact our overall earnings. For example, an increase in loan origination volume for our two highest-margin 
products, Fannie Mae and HUD loans, without a change in total loan origination volume would increase our 
overall profitability, while a decrease in the loan origination volume of these two products without a change 
in total loan origination volume would decrease our overall profitability, all else equal. 

Revenues 

Loan Origination and Debt Brokerage Fees, net. Revenue related to the loan origination fee is recognized when we 
record a derivative asset upon the simultaneous commitments to originate a loan with a borrower and sell to an investor or 
when a loan that we broker closes with the institutional lender. The commitment asset related to the loan origination fee 
is recognized at fair value, which reflects the fair value of the contractual loan origination related fees and any sale premi-
ums, net of co-broker fees. Also included in revenues from loan origination activities are changes to the fair value of loan 
commitments, forward sale commitments, and loans held for sale that occur during their respective holding periods. Upon 
sale of the loans, no gains or losses are recognized as such loans are recorded at fair value during their holding periods.  

Brokered loans tend to have lower origination fees because they often require less time to execute, there is more 
competition for brokerage assignments, and because the borrower will also have to pay an origination fee to the institu-
tional lender. 

Premiums received on the sale of a loan result when a loan is sold to an investor for more than its face value. There 
are various reasons investors may pay a premium when purchasing a loan. For example, the fixed rate on the loan may be 
higher than the rate of return required by an investor or the characteristics of a particular loan may be desirable to an 
investor. We do not receive premiums on brokered loans.  

The “Critical Accounting Policies” section above provides additional details of the accounting for these revenues.  

Fair Value of Expected Net Cash Flows from Servicing, net. Revenue related to expected net cash flows from ser-
vicing is recognized at the loan commitment date, similar to the loan origination fees, as described above. The derivative 
asset is recognized at fair value, which reflects the estimated fair value of the expected net cash flows associated with the 
servicing of the loan, reduced by the estimated fair value of any guaranty obligations to be assumed. OMSRs and guaranty 
obligations are recognized as assets and liabilities, respectively, upon the sale of the loans. 

OMSRs are recorded at fair value upon loan sale. The fair value is based on estimates of expected net cash flows 
associated  with  the  servicing  rights.  The  estimated  net  cash  flows  are  discounted  at  a  rate  that  reflects  the  credit  and 
liquidity risk of the MSR over the estimated life of the loan.  

The “Critical Accounting Policies” section above provides additional details of the accounting for these revenues.  

Servicing Fees.  We service nearly all loans we originate and some loans we broker. We earn servicing fees for 
performing certain loan servicing functions such as processing loan, tax, and insurance payments and managing escrow 
balances. Servicing generally also includes asset management functions, such as monitoring the physical condition of the 
property, analyzing the financial condition and liquidity of the borrower, and performing loss mitigation activities as di-
rected by the Agencies. 

Our servicing fees on loans we originate provide a stable revenue stream. They are based on contractual terms, are 
earned over the life of the loan, and are generally not subject to significant prepayment risk. Our Fannie Mae and Freddie 

32 

 
Mac servicing agreements provide for prepayment fees in the event of a voluntary prepayment. Accordingly, we currently 
do not hedge our servicing portfolio for prepayment risk. Any prepayment fees received are included in Other revenues. 

HUD has the right to terminate our current servicing engagements for cause. In addition to termination for cause, 
Fannie Mae and Freddie Mac may terminate our servicing engagements without cause by paying a termination fee. Our 
institutional investors typically may terminate our servicing engagements for brokered loans at any time with or without 
cause, without paying a termination fee. 

Net Warehouse Interest Income, Loans Held for Sale.  We earn net interest income on loans funded through bor-
rowings from our warehouse facilities from the time the loan is closed until the loan is sold pursuant to the loan purchase 
agreement. Each borrowing on a warehouse line relates to a specific loan for which we have already secured a loan sale 
commitment with an investor. Related interest expense from the warehouse loan funding is netted in our financial state-
ments against interest income. Net warehouse interest income related to loans held for sale varies based on the period of 
time between the loan closing and the sale of the loan to the investor, the size of the average balance of the loans held for 
sale, and the net interest spread between the loan coupon rate and the cost of warehouse financing. Loans may remain in 
the warehouse facility for up to 60 days, but the average time in the warehouse facility is approximately 30 days. As a 
short-term cash management tool, we may also use excess corporate cash to fund Agency loans on our balance sheet rather 
than borrowing against a warehouse line. Loans that we broker for institutional investors and other investors are funded 
directly by them; therefore, there is no warehouse interest income or expense associated with brokered loan transactions. 
Additionally, the amortization of deferred debt issuance costs related to our Agency warehouse lines is included in net 
warehouse interest income, loans held for sale. 

Net  Warehouse  Interest  Income,  Loans  Held  for  Investment. Similar  to  loans  held  for  sale,  we  earn  net  interest 
income on loans held for investment during the period they are outstanding. We earn interest income on the loan, which 
is funded partially by an investment of our cash and through one of our interim warehouse credit facilities. The loans 
originated for investment are typically interest-only, variable-rate loans with terms up to three years. The warehouse credit 
facilities are variable rate. The interest rate reset date is typically the same for the loans and the credit facility. Related 
interest expense from the warehouse loan funding is netted in our financial statements against interest income. Net ware-
house interest income related to loans held for investment varies based on the period of time the loans are outstanding, the 
size of the average balance of the loans held for investment, and the net interest spread between the loan coupon rate and 
the cost of warehouse financing. The net spread has historically not varied much. Additionally, the amortization of deferred 
fees and costs and the amortization of deferred debt issuance costs related to our interim warehouse lines are included in 
net warehouse interest income, loans held for investment. Net warehouse interest income from loans held for investment 
will decrease in the coming years if most, or all, of the loans originated through the Interim Program are held by the Interim 
Program JV. 

Escrow Earnings and Other Interest Income.  We earn fee income on property-level escrow deposits in our servicing 
portfolio, generally based on a fixed or variable placement fee negotiated with the financial institutions that hold the escrow 
deposits. Escrow earnings reflect interest income net of interest paid to the borrower, if required, which generally equals 
a money market rate. Escrow earnings tend to increase as short-term interest rates increase as they did in 2017 and 2018 
but tend to decline as short-term interest rates decrease as they did in the latter part of 2019. Also included with escrow 
earnings and other interest income are interest earnings from our cash and cash equivalents and interest income earned on 
our pledged securities. Interest income from pledged securities increased during 2019 as we sold investments in money 
market funds and invested those proceeds in higher-earning multifamily Agency mortgage-backed securities (“Agency 
MBS”). 

Other revenues.  Other revenues are comprised of fees for processing loan assumptions, prepayment fee income, 
application fees, property sales broker fees, income from equity-method investments, income from preferred equity in-
vestments, asset management fees, and other miscellaneous revenues related to our operations. 

Costs and Expenses 

Personnel.  Personnel expense includes the cost of employee compensation and benefits, which include fixed and 
discretionary amounts tied to company and individual performance, commissions, severance expense, signing and reten-
tion bonuses, and share-based compensation. 

33 

Amortization  and  Depreciation.  Amortization  and  depreciation  is  principally  comprised  of  amortization  of  our 
MSRs, net of amortization of our guaranty obligations. The MSRs are amortized using the interest method over the period 
that servicing income is expected to be received. We amortize the guaranty obligations evenly over their expected lives. 
When the loan underlying an OMSR prepays, we write off the remaining unamortized balance, net of any related guaranty 
obligation,  and  record  the  write  off  to  Amortization  and  depreciation.  Similarly,  when  the  loan  underlying  an  OMSR 
defaults, we write the OMSR off to Amortization and depreciation.  We depreciate property, plant, and equipment ratably 
over their estimated useful lives. 

Amortization and depreciation also includes the amortization of intangible assets, principally related to the amorti-
zation  of  the  mortgage  pipeline  and  other  intangible  assets  recognized  in  connection  with  acquisitions.  We  recognize 
amortization related to the mortgage pipeline intangible asset when a loan included in the mortgage pipeline intangible 
asset is rate locked or is no longer probable of rate locking. Also included in amortization and depreciation for the years 
ended December 31, 2019 and 2018 is the amortization of intangible assets associated with our acquisition of JCR. These 
intangible assets consisted primarily of asset management contracts, which had an estimated life at acquisition of five 
years.  For  the  years  presented  in  the  Consolidated  Statements  of  Income,  the  amortization  of  intangible  assets  relates 
primarily to intangible assets associated with our acquisition of JCR in 2018. 

Provision  (Benefit)  for  Credit  Losses.  The  provision  (benefit)  for  credit  losses  consists  of  two  components:  the 
provision  associated  with  our  risk-sharing  loans  and  the  provision  associated  with  our  loans  held  for  investment.  The 
provision (benefit) for credit losses associated with risk-sharing loans is established at the loan level when the borrower 
has defaulted on the loan or is probable of defaulting on the loan or collectively for loans that are not probable of default 
but on a watch list. The provision (benefit) for credit losses associated with our loans held for investment is established 
collectively for loans that are not impaired and individually for loans that are impaired. Our estimates of property fair 
value are based on appraisals, broker opinions of value, or net operating income and market capitalization rates, whichever 
we believe is the best estimate of the net disposition value. 

Interest  Expense  on  Corporate  Debt.  Interest  expense  on  corporate  debt  includes  interest  expense  incurred  and 

amortization of debt discount and deferred debt issuance costs related to our term loan facility. 

Other Operating Expenses.  Other operating expenses include sub-servicing costs, facilities costs, travel and enter-
tainment costs, marketing costs, professional fees, license fees, dues and subscriptions, corporate insurance premiums, and 
other administrative expenses. 

Income Tax Expense.  The Company is a C-corporation subject to both federal and state corporate tax. As of De-
cember 31, 2019, our estimated combined statutory federal and state tax rate was approximately 25.0% compared to ap-
proximately 25.1% as of December 31, 2018 and 38.2% as of December 31, 2017. In December 2017, the Tax Cuts and 
Jobs Act (“Tax Reform”) was enacted. Tax Reform significantly reduced the federal income tax rate from 35.0% in 2017 
to 21.0% in 2018. Except for the effects of Tax Reform, our combined statutory tax rate has historically not varied signif-
icantly as the only material difference in the calculation of the combined statutory tax rate from year to year is the appor-
tionment of our taxable income amongst the various states where we are subject to taxation since we do not have foreign 
operations or significant permanent differences. For example, from the period since we went public in 2010 through 2017, 
our combined statutory tax rate varied by only 0.7%, with a low of 38.2% and a high of 38.9%. Absent additional signifi-
cant legislative changes to statutory tax rates (particularly the federal tax rate), we expect minimal deviation from the 2019 
combined statutory tax rate for future years. However, we do expect some variability in the effective tax rate going forward 
due  to  excess  tax  benefits  recognized  and  limitations  on  the  deductibility  of  certain  book  expenses  as  a  result  of  Tax 
Reform, primarily related to executive compensation. 

Excess tax benefits recognized in 2019, 2018, and 2017 reduced income tax expense by $4.6 million, $6.8 million, 
and $9.5 million, respectively. The decrease in the excess tax benefits from 2017 to 2018 related primarily to the afore-
mentioned reduction in the combined statutory tax rate due to Tax Reform. The decrease from 2018 to 2019 largely reflects 
the limited deductibility of excess tax benefits related to executive compensation. 

34 

 
 
Results of Operations 

Following is a discussion of our results of operations for the years ended December 31, 2019, 2018 and 2017. The 
financial  results  are  not  necessarily  indicative  of  future  results.  Our  annual  results  have  fluctuated  in  the  past  and  are 
expected to fluctuate in the future, reflecting the interest-rate environment, the volume of transactions, business acquisi-
tions, regulatory actions, and general economic conditions. Please refer to the table below, which provides supplemental 
data regarding our financial performance. 

SUPPLEMENTAL OPERATING DATA 

(in thousands; except per share data) 
Transaction Volume: 
Components of Debt Financing Volume 

Fannie Mae 
Freddie Mac 
Ginnie Mae - HUD 
Brokered (1) 
Principal Lending and Investing (2) 

Total Debt Financing Volume 

Property Sales Volume 
Total Transaction Volume 

Key Performance Metrics: 
Operating margin 
Return on equity 
Walker & Dunlop net income 
Adjusted EBITDA (3) 
Diluted EPS 

Key Expense Metrics (as a percentage of total revenues): 
Personnel expenses 
Other operating expenses 

Key Revenue Metrics (as a percentage of debt financing volume): 
Origination related fees (4) 
Gains attributable to MSRs (4) 
Gains attributable to MSRs, as a percentage of Agency debt financing 

volume (5) 

(in thousands; except per share data) 
Managed Portfolio: 
Components of Servicing Portfolio 

Fannie Mae 
Freddie Mac 
Ginnie Mae - HUD 
Brokered (6) 
Principal Lending and Investing (7) 

Total Servicing Portfolio 

Assets under management (8) 

Total Managed Portfolio 

For the year ended December 31,  

2019 

2018 

2017 

  $ 

 8,045,499 
 6,380,210 
 848,359 
      10,363,953 
 935,941 
  $  26,573,962 
 5,393,102 
  $  31,967,064 

 $ 

 $ 

 $ 

 7,805,517 
 6,972,299 
 999,001 
 8,398,127 
 1,159,283 
 25,334,227 
 2,713,305 
 28,047,532 

$ 

$ 

$ 

 7,894,106  
 7,981,156  
 1,358,221  
 7,326,907  
 314,372  
 24,874,762  
 3,031,069  
 27,905,831  

 28 %   
 18 %   

 29 %   
 19 %   

 33 % 
 31 % 

  $ 
  $ 
  $ 

 173,373  
 247,907  
 5.45  

$ 
$ 
$ 

 161,439  
 220,081  
 4.96  

$ 
$ 
$ 

 211,127  
 200,950  
 6.47  

 42 %   
 8 %   

 41 %   
 9 %   

 41 % 
 7 % 

 1.00 %   
 0.71 %   

 0.96 %   
 0.71 %   

 0.99 % 
 0.79 % 

 1.18 %   

 1.09 %   

 1.13 % 

2019 

As of December 31,  
2018 

2017 

$ 

$ 

$ 

 40,049,095  
 32,583,842  
 9,972,989  
 10,151,120  
 468,123  
 93,225,169  
 1,958,078  
 95,183,247  

$ 

$ 

$ 

 35,983,178  
 30,350,724  
 9,944,222  
 9,127,640  
 283,498  
 85,689,262  
 1,422,735  
 87,111,997  

$ 

$ 

$ 

 32,075,617 
 26,782,581 
 9,640,312 
 5,744,518 
 66,963 
 74,309,991 
 182,175 
 74,492,166 

Key Servicing Portfolio Metrics (end of period): 
Weighted-average servicing fee rate (basis points) 
Weighted-average remaining servicing portfolio term (years) 

23.2  
9.6  

24.3  
9.8  

25.7 
10.0 

35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
   
 
   
 
   
 
   
 
   
 
   
    
   
  
    
   
  
   
  
    
   
  
 
 
  
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
   
 
   
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
 
SUPPLEMENTAL OPERATING DATA (Continued) 

The following table summarizes JCR’s AUM as of December 31, 2019: 

Unfunded 

Funded 

Components of JCR assets under management (in thousands)     Commitments      Investments     

Fund III 
Fund IV 
Fund V 
Separate accounts 

Total assets under management 

  $ 

  $ 

 95,171   $ 

Total 
 189,393  
 94,222   $ 
 303,661  
 129,178  
 193,980  
 —  
 530,044  
 530,044  
 463,634   $  753,444   $  1,217,078  

 174,483  
 193,980  
 —  

(1)  Brokered transactions for life insurance companies, commercial mortgage backed securities issuers, commercial banks, and other 

capital sources. 

(2)  For the year ended December 31, 2019, includes $436.1 million from the Interim Program JV, $321.1 million from the Interim 
Program, and $178.7 million from JCR separate accounts. For the year ended December 31, 2018, includes $350.0 million from 
the Interim Program JV, $643.1 million from the Interim Program, and $166.2 million from JCR separate accounts. For the year 
ended December 31, 2017, includes $139.5 million from the Interim Program JV and $177.9 million from the Interim Program. 

(3)  This is a non-GAAP financial measure. For more information on adjusted EBITDA, refer to the section below titled “Non-GAAP 

Financial Measures.” 

(4)  Excludes the income and debt financing volume from Principal Lending and Investing. 
(5)  The fair value of the expected net cash flows associated with the servicing of the loan, net of any guaranty obligations retained, as 

a percentage of Agency volume. 

(6)  Brokered loans serviced primarily for life insurance companies. 
(7)  Consists of interim loans not managed for the Interim Program JV.  
(8)  As of December 31, 2019, includes $670.5 million of Interim Program JV managed loans, $70.5 million of loans serviced directly 
for the Interim Program JV partner, and JCR assets under management of $1.2 billion. As of December 31, 2018, includes $334.6 
million of Interim Program JV managed loans, $70.1 million of loans serviced directly for the Interim Program JV partner, and 
JCR assets under management of $1.0 billion. As of December 31, 2017, includes $182.2 million of Interim Program JV managed 
loans.  

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2019 Compared to Year Ended December 31, 2018 

The following table presents a period-to-period comparison of our financial results for the years ended December 31, 

2019 and 2018. 

FINANCIAL RESULTS – 2019 COMPARED TO 2018 

(dollars in thousands) 
Revenues 

Loan origination and debt brokerage fees, net 
Fair value of expected net cash flows from servicing, net 
Servicing fees 
Net warehouse interest income, loans held for sale 
Net warehouse interest income, loans held for investment 
Escrow earnings and other interest income 
Property sales broker fees 
Other revenues 
Total revenues 

Expenses 

Personnel 
Amortization and depreciation 
Provision (benefit) for credit losses 
Interest expense on corporate debt 
Other operating expenses 

Total expenses 
Income from operations 
Income tax expense 

Net income before noncontrolling interests 

Less: net income (loss) from noncontrolling interests 

Walker & Dunlop net income 

Overview  

For the year ended  
December 31,  

  Dollar 

  Percentage   

2019 

2018 

      Change        Change 

  $  258,471   $  234,681   $  23,790  
 8,365  
    14,320  
 (4,076) 
 15,744  
    13,850  
 13,660  
 6,320  
  $  817,219   $  725,246   $  91,973  

   180,766  
    214,550  
 1,917  
 23,782  
 56,835  
 30,917  
 49,981  

   172,401  
    200,230  
 5,993  
 8,038  
 42,985  
 17,257  
 43,661  

   142,134  
 808  
 10,130  
 62,021  

   152,472  
 7,273  
 14,359  
 66,596  

  $  346,168   $  297,303   $  48,865  
   10,338  
 6,465  
 4,229  
 4,575  
  $  586,868   $  512,396   $  74,472  
  $  230,351   $  212,850   $  17,501  
 5,213  
  $  173,230   $  160,942   $  12,288  
 354   
  $  173,373   $  161,439   $  11,934  

 57,121  

 51,908  

 (143)  

 (497)  

 10 % 
 5  
 7  
 (68)  
 196  
 32  
 79  
 14  
 13  

 16 % 
 7  
 800  
 42  
 7  
 15  
 8  
 10  
 8  
 (71)  
 7  

The increase in revenues was primarily attributable to increases in (i) origination fees (as defined in note 1 to the 
table below) and MSR income (as defined in note 2 to the table below) due primarily to an increase in debt financing 
volume, (ii) servicing fees due to a year-over-year increase in the average servicing portfolio, (iii) net warehouse interest 
income from loans held for investment due to a substantially higher average balance of loans held for investment year over 
year, (iv) escrow earnings and other interest income principally related to increases in the escrow balances of loans serviced 
and the annual average escrow earnings rate, (v) property sales broker fees as a result of a nearly doubling of property 
sales volume year over year, and (vi) other revenues primarily from an increase in prepayment fees. Partially offsetting 
the increases in other revenue streams was a decrease in net warehouse interest income from loans held for sale due to a 
lower net interest spread on loans held for sale year over year. 

The increase in total expenses was due primarily to increases in (i) personnel expense mostly due to increases in 
salaries expense resulting from a rise in average headcount year over year and commissions costs due to the increases in 
loan origination and debt brokerage fees, net and property sales broker fees, (ii) amortization and depreciation costs due 
to an increase in the average balance of MSRs outstanding year over year, (iii) provision for credit losses due to three loan 
defaults in 2019 compared to none in 2018, and (iv) other operating expenses due primarily to the aforementioned increase 
in the average headcount and an increase in recruiting costs. 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
  
  
 
 
  
  
  
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
Revenues 

The following table provides additional information that helps explain changes in origination fees and mortgage 

servicing rights over the past three years: 

Debt Financing Volume by Product Type 
For the year ended December 31, 
2018 

2019 

2017 

Fannie Mae 
Freddie Mac 
Ginnie Mae - HUD 
Brokered 
Interim Loans 

(dollars in thousands) 
Origination Fees (1) 

MSR Income (2) 

Dollar Change 
Percentage Change 

Dollar Change 
Percentage Change 

 $ 
 $ 

 $ 
 $ 

Origination Fee Rate (3) (basis points) 

Basis Point Change 
Percentage Change 

MSR Rate (4) (basis points) 

Basis Point Change 
Percentage Change 

Agency MSR Rate (5) (basis points) 

Basis Point Change 
Percentage Change 

 30 % 
 24  
 3  
 39  
 4  

 31 % 
 28  
 4  
 33  
 4  

For the year ended December 31, 
2018 
 234,681  
 (10,803) 

2019 
 258,471  
 23,790  

$ 
$ 

$ 

 32 % 
 32  
 5  
 30  
 1  

2017 
 245,484  

10 %   

 180,766  
 8,365  

$ 
$ 

(4)%   

 172,401  
 (21,485) 

$ 

 193,886  

5 %   

 100 
 4  
4 %   

 71 
 -  
 - %   

118  
 9  
8 %   

(11)%   
 96 
 (3) 
(3)%   
 71 
 (8) 
(10)%   
109  
 (4) 
(4)%   

 99  

 79  

113  

(1)  Loan origination and debt brokerage fees, net 
(2)  The fair value of the expected net cash flows associated with the servicing of the loan, net of any guaranty obligations retained. 
(3)  Origination fees as a percentage of debt financing volume, excluding the income and debt financing volume from principal lend-

ing and investing. 

(4)  MSR income as a percentage of debt financing volume, excluding the income and debt financing volume from principal lending 

and investing. 

(5)  MSR income as a percentage of Agency debt financing volume. 

Loan origination and debt brokerage fees, net  and fair value of the expected net cash flows associated with the 
servicing of the loan, net of any guaranty obligations retained.  The increase in origination fees was primarily the result 
of a 5% increase in debt financing volume year over year along with a slight increase in origination fee rate. The increase 
in MSR income is principally related to the increase in debt financing volume. 

See the “Overview of Current Business Environment” section above for a detailed discussion of the factors driving 

the changes in debt financing volumes. 

Servicing Fees.  The increase was primarily attributable to an increase in the average servicing portfolio from 2018 
to 2019 as shown below due primarily to new loan originations and relatively few payoffs. Partially offsetting the increase 
in servicing fees due to an increase in the average servicing portfolio was a decrease in the servicing portfolio’s weighted 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
average servicing fee as shown below primarily because the weighted-average servicing fee on our new Fannie Mae orig-
inations was less than the weighted-average servicing fee of Fannie Mae loans that matured or pre-paid during 2019. 

(dollars in thousands) 
Average Servicing Portfolio 

Average Servicing Fee (basis points) 

Dollar Change 
Percentage Change  

Basis Point Change  
Percentage Change  

Servicing Fees Details 
For the year ended December 31, 
2018 
$  78,635,979  
 11,563,964  
$ 

2019 
 $  89,633,210  
 10,997,231  
 $ 

2017 
$  67,072,015  

14 %   

23.7  
 (1.5)  

(6) %   

17 %   

25.2  
 (1.0) 

(4)%   

26.2  

Net Warehouse Interest Income, Loans Held for Sale (“LHFS”).  The decrease was largely the result of a decrease 
in the average balance and a significant decrease in the net spread as shown below. The decrease in the net spread was the 
result of a greater increase in the short-term interest rates on which our borrowings are based than in the long-term interest 
rates on which the majority of our loans held for sale are based, principally during the first nine months of 2019. 

  Net Warehouse Interest Income Details - LHFS 

(dollars in thousands) 
Average LHFS Outstanding Balance 

Dollar Change 
Percentage Change  

LHFS Net Spread (basis points) 

Basis Point Change  
Percentage Change  

 $ 
 $ 

For the year ended December 31, 
2018 
1,310,589  
 (303,309) 

2019 
1,108,945  
 (201,644) 

$ 
$ 

$ 

(15)%    
 17  
 (29) 
(63)%   

(19)%   
 46  
 (47) 
(51)%   

2017 
1,613,898  

 93  

Net  Warehouse  Interest  Income, Loans Held  for  Investment  (“LHFI”).   The  increase was due  to  the  substantial 
increase in the average balance of loans held for investment outstanding from 2018 to 2019. The increase in the average 
balance was due to an increase in the average servicing portfolio. If we originate the majority of our interim loans through 
the Interim Program JV, net warehouse interest income from LHFI will be lower than if we originate them entirely through 
the Interim Program. Such a decrease in net warehouse interest income from LHFI would be partially offset by our portion 
of the net income generated by the Interim Program JV. Additionally, a large loan that was fully funded with corporate 
cash paid off in the first quarter of 2020. 

(dollars in thousands) 
Average LHFI Outstanding Balance 

Dollar Change 
Percentage Change  

LHFI Net Spread (basis points) 

Basis Point Change  
Percentage Change  

  Net Warehouse Interest Income Details - LHFI 

For the year ended December 31, 
2018 

2017 

2019 

 $ 
 $ 

402,112  
 265,952  

$ 
$ 

136,160  
 (75,316)  

$ 

211,476  

195 %    
 591  
 1  
0 %   

(36) %   
 590  
 146  

33 %   

 444  

Escrow Earnings and Other Interest Income.  The increase was due to increases in both the average balance of 
escrow accounts and the average earnings rate from 2018 to 2019. The increase in the average balance was due to an 
increase in the average servicing portfolio. The increase in the average earnings rate was due to the increase in short-term 
interest rates upon which our earnings rates are based, principally during the first nine months of 2019. 

Property Sales Broker Fees. The increase in 2019 was the result of a substantial increase in property sales volume 
due largely to additions of property sales brokers over the past year and the favorable property sales market in 2019 as 
more fully discussed above in the “Overview of Current Business Environment” section. 

Other Revenues. The increase was primarily related to a $7.9 million increase in prepayment fees as more of the 
loans in our servicing portfolio paid off during 2019 than in 2018 and a $1.0 million increase in income from the Interim 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
JV due to an increased balance of Interim JV loans outstanding during 2019, partially offset by a $3.4 million decrease in 
income from preferred equity investments as we did not have any preferred equity investments outstanding during 2019. 

Expenses  

Personnel.  The increase was primarily the result of a $16.3 million increase in salaries and benefits due to hiring to 
support our growth, resulting in a 14% increase in the average headcount from 671 for the year ended December 31, 2018 
to 765 for the year ended December 31, 2019. Additionally, commission costs increased $24.8 million due to the increases 
in origination fees and property sales broker fees detailed above. Lastly, subjective bonus expense increased $6.4 million 
due to the aforementioned increase in average headcount and due our improved financial performance year over year. 

Amortization and Depreciation.  The increase was attributable to loan origination activity and the resulting growth 
in the average MSR balance outstanding from 2018 to 2019. During the year ended December 31, 2019, we added $48.7 
million of MSRs, net of amortization and write offs due to prepayment. 

Provision  (Benefit)  for  Credit  Losses.  During  the  year  ended  December  31,  2019,  three  loans defaulted,  two of 
which were in our at-risk portfolio and resulted in specific reserves of $6.9 million. The properties related to these two at 
risk loans are located in the same city. The Company does not have any additional at risk loans related to properties in this 
geographical area. During the year ended December 31, 2018, we experienced no defaults of any at risk loans. 

Interest Expense on Corporate Debt.  The increase in the outstanding balance of our long-term debt was the primary 
driver of the increases in interest expense on corporate debt, partially offset by lower interest rates. We refinanced our 
long-term debt in the fourth quarter of 2018, increasing the balance $134.6 million while reducing the spread on the interest 
rate by 75 basis points. We re-priced our long-term debt in December of 2019, reducing the spread by another 25 basis 
points.  

Other Operating Expenses.  The increase was primarily attributable to a $3.0 million increase in office expenses as 
a result of the aforementioned increase in average headcount and new offices added in 2019 and a $2.9 million increase in 
recruiting costs to support the growth of our mortgage banker and property sales broker teams in 2019. 

Income Tax Expense. The increase in income tax expense related to the 8% increase in income from operations and 
a $2.2 million decrease in realizable excess tax benefits due to significantly fewer exercises of stock options during 2019 
compared to 2018 and due to lower executive compensation deductions in 2019 relative to 2018, resulting in a 24.8% 
effective tax rate for 2019 compared to 24.4% in 2018. 

40 

 
 
Year Ended December 31, 2018 Compared to Year Ended December 31, 2017 

The following table presents a period-to-period comparison of our financial results for the years ended December 31, 

2018 and 2017. 

FINANCIAL RESULTS – 2018 COMPARED TO 2017 

(dollars in thousands) 
Revenues 

Loan origination and debt brokerage fees, net 
Fair value of expected net cash flows from servicing, net 
Servicing fees 
Net warehouse interest income, loans held for sale 
Net warehouse interest income, loans held for investment 
Escrow earnings and other interest income 
Property sales broker fees 
Other revenues 
Total revenues 

Expenses 

Personnel 
Amortization and depreciation 
Provision for credit losses 
Interest expense on corporate debt 
Other operating expenses 

Total expenses 
Income from operations 
Income tax expense 

Net income before noncontrolling interests 

Less: net income from noncontrolling interests 

Walker & Dunlop net income 

Overview  

For the year ended  
December 31,  

2018 

2017 

  Dollar 
     Change 

  Percentage    
     Change 

  $  234,681   $  245,484   $  (10,803) 
   (21,485) 
    23,878  
 (9,084) 
 (1,352) 
    22,589  
 (1,956) 
    11,602  
  $  725,246   $  711,857   $   13,389  

   193,886  
    176,352  
 15,077  
 9,390  
 20,396  
 19,213  
 32,059  

   172,401  
    200,230  
 5,993  
 8,038  
 42,985  
 17,257  
 43,661  

  $  297,303   $  289,277   $ 

   142,134  
 808  
 10,130  
 62,021  

   131,246  
 (243) 
 9,745  
 48,171  

 8,026  
 10,888  
 1,051  
 385  
    13,850  
  $  512,396   $  478,196   $   34,200  
  $  212,850   $  233,661   $  (20,811) 
    30,081  
  $  160,942   $  211,834   $  (50,892) 
 (1,204)  
  $  161,439   $  211,127   $  (49,688) 

 21,827  

 51,908  

 (497) 

 707  

 (4) % 

 (11)  
 14  
 (60)  
 (14)  
 111  
 (10)  
 36  
 2  

 3 % 
 8  
 (433)  
 4  
 29  
 7  
 (9)  
 138  
 (24)  
 (170)  
 (24)  

The slight increase in revenues was primarily attributable to increases in servicing fees, escrow earnings and other 
interest income, and other revenues, largely offset by decreases in loan origination and debt brokerage fees, net, fair value 
of expected net cash flows from servicing, net, and net warehouse income from loans held for sale. The increase in servic-
ing fees was due to an increase in the average servicing portfolio. The substantial increase in escrow earnings and other 
interest income related to increases in the escrow balances of loans serviced and the escrow earnings rate. Other revenues 
increased primarily from an increase in investment management fees as we acquired JCR Capital in 2018. The decrease 
in fair value of expected net cash flows from servicing, net, was due primarily to a decrease in Fannie Mae servicing fees, 
while the decrease in net warehouse interest income from loans held for sale was due to a lower net interest spread on 
loans held for sale. 

The increase in total expenses was due primarily to increases in personnel expense mostly due to an increase in 
salaries expense resulting from a rise in average headcount year over year, amortization and depreciation costs due to an 
increase in the average balance of MSRs outstanding year over year, and other operating expenses. 

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
    
    
  
 
   
 
   
 
   
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
 
  
  
 
  
  
  
 
 
 
 
 
 
Revenues 

The following table provides additional information that helps explain changes in origination fees and mortgage 

servicing rights over the past three years: 

Debt Financing Volume by Product Type 
For the year ended December 31, 
2017 

2016 

2018 

Fannie Mae 
Freddie Mac 
Ginnie Mae - HUD 
Brokered 
Interim Loans 

(dollars in thousands) 
Origination Fees (1) 

MSR Income (2) 

Dollar Change 
Percentage Change 

Dollar Change 
Percentage Change 

Origination Fee Rate (3) (basis points) 

MSR Rate (4) (basis points) 

Basis Point Change 
Percentage Change 

Basis Point Change 
Percentage Change 

Agency MSR Rate (5) (basis points) 

Basis Point Change 
Percentage Change 

 31 %   
 28  
 4  
 33  
 4  

 32 %   
 32  
 5  
 30  
 1  

 42 %
 25  
 5  
 25  
 3  

For the year ended December 31, 
2017 

2018 

2016 

  $ 
  $ 

  $ 
  $ 

 234,681  
 (10,803) 

(4)%   

 172,401  
 (21,485) 

$ 
$ 

$ 
$ 

 245,484  
 71,124  

41  %   

 193,886  
 1,061  

$ 

 174,360  

$ 

 192,825  

(11)%   
 96 
 (3) 
(3)%   
 71 
 (8) 
(10)%   
109   
 (4) 
(4)%   

1  %   

 99 
 (7) 
(7)%   
 79 
 (39) 
(33)%   
113   
 (46) 
(29)%   

 106  

 118  

159  

(1)  Loan origination and debt brokerage fees, net 
(2)  The fair value of the expected net cash flows associated with the servicing of the loan, net of any guaranty obligations retained. 
(3)  Origination fees as a percentage of debt financing volume, excluding the income and debt financing volume from principal lending 

and investing. 

(4)  MSR income as a percentage of debt financing volume, excluding the income and debt financing volume from principal lending 

and investing. 

(5)  MSR income as a percentage of Agency debt financing volume. 

The decrease in origination fees was largely attributable to the change in the mix of loan origination volume year 
over year, resulting in a decline in the origination fee rate. For the year ended December 31, 2018, Agency loan origination 
volume as a percentage of overall loan origination volume decreased to 63% from 69% for the year ended December 31, 
2017. Agency loan originations produce higher loan origination fees than brokered and interim loan originations. 

The decreases in MSR income and MSR rate for the year ended December 31, 2018 are related primarily to a year-
over-year decrease of 14% in the weighted-average servicing fee rate on new Fannie Mae loan originations and the afore-
mentioned change in the mix of loan origination volume. The decrease in the weighted-average servicing fee rate was due 
principally to increased competition for new debt financing with Fannie Mae, which resulted in tighter credit spreads and 
lower servicing fees. 

Servicing Fees.  The increase was primarily attributable to an increase in the average servicing portfolio from 2017 
to 2018 as shown below due primarily to new loan originations and relatively few payoffs. Partially offsetting the increase 
in servicing fees due to an increase in the average servicing portfolio was a decrease in the servicing portfolio’s weighted 
average servicing fee as shown below primarily due to an increase in brokered loans as a percentage of the overall servicing 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
       
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
portfolio as well as the aforementioned decrease in the weighted average servicing fee of new Fannie Mae loan origina-
tions. 

(dollars in thousands) 
Average Servicing Portfolio 

Dollar Change 
Percentage Change  

Average Servicing Fee (basis points) 

Basis Point Change  
Percentage Change  

2018 
 $  78,635,979   
 $  11,563,964  

Servicing Fees Details 
For the year ended December 31, 
2017 

2016 

$ 67,072,015   
$ 11,531,022  

$ 55,540,993  

17  %   

21  %   

25.2   
 (1.0) 

(4)%   

26.2   
 0.9  

4 %   

25.3  

Net  Warehouse  Interest  Income,  Loans  Held  for  Sale.   The  decrease  was  largely  the  result  of  a  decrease  in  the 
average balance and a significant decrease in the net spread as shown below. The decrease in the net spread was the result 
of a greater increase in the short-term interest rates on which our borrowings are based than in the long-term interest rates 
on which the majority of our loans held for sale are based. 

  Net Warehouse Interest Income Details - LHFS 
For the year ended December 31, 
2017 

2016 

(dollars in thousands) 
Average LHFS Outstanding Balance 

LHFS Net Spread (basis points) 

Dollar Change 
Percentage Change  

Basis Point Change  
Percentage Change  

2018 
 $  1,310,589  
 (303,309) 
 $ 

$  1,613,898  
 270,970  
$ 

$  1,342,928 

(19)%    
 46  
 (47) 
(51)%    

20 %   
 93  
 (28) 
(23)%   

 121 

Escrow Earnings and Other Interest Income.  The increase was due to increases in both the average balance of 
escrow accounts and the average earnings rate from 2017 to 2018. The increase in the average balance was due to an 
increase in the average servicing portfolio. The increase in the average earnings rate was due to the increase in short-term 
interest rates, upon which our earnings rates are based. 

Other Revenues. The increase is primarily related to a $9.0 million increase in investment management fees due to 
the acquisition of JCR and a $1.6 million gain from the sale of an equity-method investment for the year ended December 
31, 2018 with no comparable activity for the year ended December 31, 2017. 

Expenses 

Personnel.  The increase was primarily the result of an $8.8 million increase in salaries and benefits due to acquisi-
tions and hiring to support our growth, resulting in an increase in the average headcount from 599 for the year ended 
December 31, 2017 to 671 for the year ended December 31, 2018. The increase in salaries and benefits costs was slightly 
offset by decreases in variable compensation costs. 

Amortization and Depreciation.  The increase was attributable to loan origination activity and the resulting growth 
in the average MSR balance outstanding from 2017 to 2018. During the year ended December 31, 2018, we added $35.4 
million of MSRs, net of amortization and write offs due to prepayment. 

Other  Operating  Expenses.  The  increase  in  other  operating  expenses  primarily  stems  from  increased  office  ex-
penses of $2.3 million and travel costs of $2.0 million due to the increase in average headcount year over year and increased 
legal expenses of $1.5 million largely in connection with our acquisitions. Additionally, during the year ended December 
31, 2018, we incurred a loss on the extinguishment of debt of $2.1 million with no comparable activity for the year ended 
December 31, 2017. 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income Tax Expense.  The increase in income tax expense was primarily due to (i) a decrease in excess tax benefits 
from stock compensation recognized year over year, (ii) a decrease in the benefit from the enactment of Tax Reform in 
2017, and (iii) a $2.8 million expense related to a 100% valuation allowance placed on certain deferred tax assets, partially 
offset by the decrease in income from operations and a decrease in the federal statutory income tax rate from 35.0% for 
the year ended December 31, 2017 to 21.0% for the year ended December 31, 2018. Excess tax benefits reduced income 
tax expense by $9.5 million in 2017 compared to $6.8 million in 2018. 

As discussed previously, Tax Reform was enacted in December 2017, reducing the federal income tax rate from 
35.0% to 21.0%. In connection with the enactment of Tax Reform, we revalued our net deferred tax liabilities using the 
new federal income tax rate of 21.0%. These net deferred tax liabilities decreased as the future payment of taxes from 
these liabilities will be less than previously expected, resulting in a decrease to income tax expense of $58.3 million. The 
significant reductions to income tax expense in 2017 resulted in an effective tax rate of 9.3% compared to 24.4% in 2018. 

Based on the information available as of December 31, 2018, we believed that it may have been more likely than 
not that the expense associated with certain compensation agreements for our executives would not be deductible for tax 
purposes in future years. Accordingly, as of December 31, 2018, we recorded a 100% valuation allowance on the associ-
ated deferred tax assets, resulting in a $2.8 million charge to tax expense for the year ended December 31, 2018. 

Non-GAAP Financial Measures 

To  supplement  our  financial  statements  presented  in  accordance  with  GAAP,  we  use  adjusted  EBITDA,  a  non-
GAAP  financial  measure.  The  presentation  of  adjusted  EBITDA  is  not  intended  to  be  considered  in  isolation  or  as  a 
substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. When analyzing 
our operating performance, readers should use adjusted EBITDA in addition to, and not as an alternative for, net income. 
Adjusted EBITDA represents net income before income taxes, interest expense on our term loan facility, and amortization 
and depreciation, adjusted for provision (benefit) for credit losses net of write-offs, stock-based incentive compensation 
charges, and fair value of expected net cash flows from servicing, net. Additionally, adjusted EBITDA further includes or 
excludes other significant non-cash items that are not part of our ongoing operations. Because not all companies use iden-
tical calculations, our presentation of adjusted EBITDA may not be comparable to similarly titled measures of other com-
panies. Furthermore, adjusted EBITDA is not intended to be a measure of free cash flow for our management’s discretion-
ary use, as it does not reflect certain cash requirements such as tax and debt service payments. The amounts shown for 
adjusted EBITDA may also differ from the amounts calculated under similarly titled definitions in our debt instruments, 
which are further adjusted to reflect certain other cash and non-cash charges that are used to determine compliance with 
financial covenants. 

We use adjusted EBITDA to evaluate the operating performance of our business, for comparison with forecasts and 
strategic plans, and for benchmarking performance externally against competitors. We believe that this non-GAAP meas-
ure, when read in conjunction with our GAAP financials, provides useful information to investors by offering: 

• 
• 
• 

the ability to make more meaningful period-to-period comparisons of our ongoing operating results; 
the ability to better identify trends in our underlying business and perform related trend analyses; and 
a better understanding of how management plans and measures our underlying business. 

We believe that adjusted EBITDA has limitations in that it does not reflect all of the amounts associated with our 
results of operations as determined in accordance with GAAP and that adjusted EBITDA should only be used to evaluate 
our results of operations in conjunction with net income. 

44 

 
 
Adjusted EBITDA is calculated as follows:  

ADJUSTED FINANCIAL METRIC RECONCILIATION TO GAAP 

(in thousands) 
Reconciliation of Walker & Dunlop Net Income to Adjusted EBITDA 
Walker & Dunlop Net Income 

Income tax expense 
Interest expense on corporate debt 
Amortization and depreciation 
Provision (benefit) for credit losses 
Net write-offs 
Stock compensation expense 
Fair value of expected net cash flows from servicing, net 
Unamortized issuance costs from early debt extinguish-
ment 

Adjusted EBITDA 

For the year ended December 31,  
2018 

2019 

2017 

$   173,373 
 57,121 
 14,359 
 152,472 
 7,273 
 — 
 24,075 
 (180,766)

$   161,439 
 51,908 
 10,130 
 142,134 
 808 
 — 
 23,959 
 (172,401)

$   211,127 
 21,827 
 9,745 
 131,246 
 (243)
 — 
 21,134 
 (193,886)

 — 
$   247,907 

 2,104 
$   220,081 

$   200,950 

Year Ended December 31, 2019 Compared to Year Ended December 31, 2018  

The following table presents a period-to-period comparison of our adjusted EBITDA for the year ended Decem-

ber 31, 2019 and 2018: 

ADJUSTED EBITDA – 2019 COMPARED TO 2018  

(dollars in thousands) 
Loan origination and debt brokerage fees, net 
Servicing fees 
Net warehouse interest income 
Escrow earnings and other interest income 
Other revenues 
Personnel 
Net write-offs 
Other operating expenses 
Adjusted EBITDA 

  Dollar 
      Change 

  Percentage    
     Change 

For the year ended  
December 31,  

2019 

2018 
$   258,471   $   234,681   $   23,790  
    14,320  
    200,230  
    214,550  
    11,668  
 14,031  
 25,699  
    13,850  
 42,985  
 56,835  
    19,626  
 61,415  
 81,041  
   (322,093) 
   (48,749) 
   (273,344) 
 —  
 —  
 —  
 (6,679) 
 (59,917) 
 (66,596) 
$   247,907   $   220,081   $   27,826  

 10 %
 7  
 83  
 32  
 32  
 18  
N/A  
 11  
 13  

See the table above for the components of the change in adjusted EBITDA. The increase in origination fees (as 
defined above) was primarily related to an increase in debt financing volumes year over year. Servicing fees increased due 
to an increase in the average servicing portfolio period over period as a result of new debt financing volume and relatively 
few payoffs. The increase in net warehouse interest income was related to increased income from LHFI due to an increase 
in the average balance outstanding, partially offset by a decrease in net warehouse interest income from LHFS. Escrow 
earnings and other interest income increased as a result of increases in the average escrow balance outstanding and the 
average earnings rate. Other revenues increased primarily due to increases in prepayment fees and property sales broker 
fees. 

The  increase  in personnel  expense was  primarily  due  to increased salaries  and benefits  expense  due to  a  rise  in 
headcount, commissions expense resulting from the increases in origination fees and property sales broker fees, and sub-
jective bonus related to the rise in headcount and the improvement in the Company’s financial performance year over year. 
Other operating expenses increased primarily as a result of increased occupancy costs due to the larger average headcount 
period over period and additional costs for recruiting to support the growth of our mortgage banker and property sales 
broker teams in 2019. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
  
  
  
  
  
  
  
  
  
  
  
  
  
 
Year Ended December 31, 2018 Compared to Year Ended December 31, 2017 

The following table presents a period-to-period comparison of our adjusted EBITDA for the years ended Decem-

ber 31, 2018 and 2017: 

ADJUSTED EBITDA – 2018 COMPARED TO 2017 

(dollars in thousands) 
Loan origination and debt brokerage fees, net 
Servicing fees 
Net warehouse interest income 
Escrow earnings and other interest income 
Other revenues 
Personnel 
Net write-offs 
Other operating expenses 
Adjusted EBITDA 

For the year ended  
December 31,  

2018 

2017 

  Dollar 
      Change 

  Percentage    
     Change 

$   234,681   $   245,484   $  (10,803)  
    23,878  
    176,352  
    200,230  
   (10,436)  
 24,467  
 14,031  
    22,589  
 20,396  
 42,985  
    10,850  
 50,565  
 61,415  
 (5,201)  
   (268,143) 
   (273,344) 
 —  
 —  
 —  
   (11,746)  
 (48,171) 
 (59,917) 
$   220,081   $   200,950   $   19,131  

 (4)% 
 14  
 (43) 
 111  
 21  
 2  
N/A  
 24  
 10  

See the table above for the components of the change in adjusted EBITDA. The decrease in origination fees was 
largely attributable to the change in the mix of loan origination volume year over year.  Servicing fees increased principally 
due to an increase in the average servicing portfolio from 2017 to 2018 as a result of new loan originations, partially offset 
by a decrease in the average servicing fee. Net warehouse interest income decreased largely as a result of declines in the 
average balance and the net interest margin on loans held for sale due to a flattening yield curve. Escrow earnings and 
other interest income increased as a result of increases in the average escrow balance outstanding and the average earnings 
rate following the increases in short-term interest rates over the past year. Other revenues increased primarily due to an 
increase in investment management fees. The increase in personnel expense was primarily due to increased salaries and 
benefits due to a rise in headcount. Other operating expenses increased largely due to increased occupancy and travel costs 
due to the larger average headcount year over year and increased professional fees due to the JCR and iCap acquisitions. 

Financial Condition 

Cash Flows from Operating Activities 

Our cash flows from operations are generated from loan sales, servicing fees, escrow earnings, net warehouse inter-
est income, property sales broker fees, investment management fees, and other income, net of loan origination and oper-
ating costs. Our cash flows from operations are impacted by the fees generated by our loan originations and property sales, 
the timing of loan closings, assets under management, escrow account balances, the average balance of loans held for 
investment, and the period of time loans are held for sale in the warehouse loan facility prior to delivery to the investor. 

Cash Flow from Investing Activities 

Our cash flows from investing activities include the funding and repayment of loans held for investment and pre-
ferred equity investments, the contribution to and distribution from the Interim Program JV, the acquisition and disposition 
of equity-method investments, and the purchase of available-for-sale (“AFS”) securities pledged to Fannie Mae. We op-
portunistically invest cash for acquisitions and MSR portfolio purchases. 

Cash Flow from Financing Activities 

We use our warehouse loan facilities and, when necessary, our corporate cash to fund loan closings. We believe that 
our current warehouse loan facilities are adequate to meet our increasing loan origination needs. Historically, we have 
used a combination of long-term debt and cash flows from operations to fund acquisitions, repurchase shares, pay cash 
dividends, and fund a portion of loans held for investment. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
  
  
  
  
  
  
  
  
  
  
  
  
  
 
Years Ended December 31, 2019 Compared to Years Ended December 31, 2018 

The following table presents a period-to-period comparison of the significant components of cash flows for the year 

ended December 31, 2019 and 2018. 

SIGNIFICANT COMPONENTS OF CASH FLOWS – 2019 COMPARED TO 2018 

(dollars in thousands) 
Net cash provided by (used in) operating activities 
Net cash provided by (used in) investing activities 
Net cash provided by (used in) financing activities 
Total of cash, cash equivalents, restricted cash, and restricted cash 

  For the year ended December 31,    

Dollar 

  Percentage   

  $ 

2019 
 427,561  
 (79,705) 
 (331,638) 

2018 

     Change 

      Change    

$ 

 64,076   $  363,485  
    472,533  
   (653,468) 

 (552,238) 
 321,830  

 567 % 
 (86) 
 (203) 

equivalents at end of period ("Total cash") 

 136,566  

 120,348  

 16,218  

 13  

Cash flows from (used in) operating activities 

Net receipt (use) of cash for loan origination activity 
Net cash provided by (used in) operating activities, excluding loan 

  $ 

 260,961  

$ 

 (102,071)  $  363,032  

 (356)% 

origination activity 

 166,600  

 166,147  

 453  

 0  

Cash flows from (used in) investing activities 

Net purchases of pledged available-for-sale securities 
Net proceeds from the payoff of preferred equity investments 
Distributions from (investments in) joint ventures, net 
Acquisitions, net of cash received 

Originations of loans held for investment 
Total principal collected on loans held for investment 
Net payoff of (investment in) loans held for investment 

Cash flows from (used in) financing activities 

Borrowings (repayments) of warehouse notes payable, net 
Borrowings of interim warehouse notes payable 
Repayments of interim warehouse notes payable 
Repayments of note payable 
Borrowings of note payable 
Secured borrowings 
Repurchase of common stock 
Cash dividends paid 
Proceeds from issuance of common stock 

$ 

$ 

$ 

  $ 

  $ 

  $ 

 (7,855) 
 —  
 (15,944) 
 (7,180) 

 (362,924) 
 319,832  
 (43,092) 

 (367,864) 
 179,765  
 (67,871) 
 (2,250) 
 —  
 —  
 (30,676) 
 (37,272) 
 5,511  

 (98,442)  $  90,587  
 (41,719) 
 41,719  
 (11,807) 
 (4,137) 
 46,069  
 (53,249) 

 234,965  
 (597,889) 
 161,303  
    158,529  
 (436,586)  $  393,494  

 139,298   $ (507,162) 
 34,722  
 145,043  
 (6,821) 
 (61,050) 
 163,973  
 (166,223) 
   (298,500) 
 298,500  
 (70,052) 
 70,052  
 38,156  
 (68,832) 
 (31,445)   
 (5,827) 
 8,949    
 (3,438) 

 (92)% 
 (100) 
 285  
 (87) 

 (39) 
 98  
 (90)% 

 (364)% 
 24  
 11  
 (99) 
 (100) 
 (100) 
 (55) 
 19  
 (38) 

The increase in the Total cash balance from December 31, 2018 to December 31, 2019 is primarily the result of our 
investing and financing activities. Substantial decreases in purchases of pledged AFS securities, the size and number of 
acquisitions, and the decrease in the net investment in loans held for investment led to the decrease in the amount of cash 
used in investing activity shown above. Additionally, in 2018 we made significant cash outlays to repurchase common 
stock, along with substantial increases in net borrowings of note payable and secured borrowings. 

Changes in cash flows from operations were driven primarily by loans originated and sold. Such loans are held for 
short periods of time, generally less than 60 days, and impact cash flows presented as of a point in time. The increase in 
cash flows from operations year over year is primarily attributable to the net receipt of $0.3 billion for the funding of loan 
originations, net of sales of loans to third parties during 2019 compared to the net use of $0.1 billion during 2018. Exclud-
ing cash used for the origination and sale of loans, cash flows provided by operations was $166.6 million during 2019 
compared to $166.1 million during 2018.  

47 

 
    
     
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
The increase in cash provided by (used in) investing activities is primarily attributable to a substantial decrease in 
the investment in loans held for investment and reductions in the net purchases of pledged AFS securities and cash paid 
for acquisitions, partially offset by an increase in investments in joint ventures and a decrease in the proceeds from the 
payoff of preferred equity investments. The net investment in loans held for investment during 2019 was $43.1 million 
compared to net investment in loans held for investment of $436.6 million during 2018. A much larger percentage of the 
originations in 2019 was funded using borrowings than in 2018. For example, the origination activity in 2018 included a 
$150.0 million loan funded entirely using corporate cash with no comparable activity in 2019, and this loan was substan-
tially repaid in 2019. The reduction in purchases of pledged AFS securities is due to most of our pledged cash and money 
market fund having been invested in previous periods. We began an initiative in the fourth quarter of 2017 to invest pledged 
collateral in AFS securities. During 2018, a larger balance of collateral was available to invest than 2019 as we made 
multiple purchases of these securities throughout 2018 and have not sold any investments and have had relatively few 
prepayments in 2019. The decrease in cash used for acquisitions is due to a year-over-year decrease in the size of the 
companies acquired. The increase in the cash invested in joint ventures was the result of net origination activity by the 
Interim Program JV and the startup of our appraisal JV. During 2019, the Interim Program JV had a larger level of net 
loan originations, resulting in a larger level of capital invested by us in the Interim Program JV. 

The change in cash provided by (used in) financing activities was primarily attributable to the change in net ware-
house borrowings period to period and decreases in the net borrowing of note payable and secured borrowings, partially 
offset by an increase in net borrowings of interim warehouse notes payable and a decrease in the repurchases of common 
stock. The change in net borrowings (repayments) of warehouse borrowings during 2019 was due to the change in the 
unpaid principal balance of LHFS funded by Agency Warehouse Facilities (as defined below) from December 31, 2018 
to December 31, 2019 and from December 31, 2017 to December 31, 2018. During 2019, the unpaid principal balance of 
LHFS funded by Agency Warehouse Facilities decreased $261.0 million from their December 31, 2018 balance compared 
to an increase of $102.1 million during the same period in 2018. 

The change in net borrowings of interim warehouse notes payable was principally due to interim loan origination 
and repayment activity period over period. During 2019, interim loans originated were funded principally from interim 
warehouse notes payable, and the interim loans that paid off were largely fully funded with corporate cash in prior years, 
resulting in net borrowings for interim warehouse loans in the current year. During 2018, the net repayments of interim 
warehouse notes payable was principally due to the Company’s fully funding a large portfolio of loans held for investment 
at the end of the second quarter of 2018. The secured borrowings in 2018 were the result of a unique transaction in 2018, 
with no comparable activity in 2019. The change in the net borrowings of note payable is related to the refinance of our 
term debt in 2018, with no comparable activity in 2019. The decrease in cash used for share repurchases is primarily related 
to a decrease in share repurchases under stock buyback programs year over year. The increase in cash dividends paid is 
the result of our increasing the dividends paid per share by 20% year over year. The decrease in the proceeds from the 
issuance of common stock is principally related to a year-over-year decrease in the number of stock options exercised. 
Only 65 thousand shares were exercised during 2019 compared to 348 thousand in 2018. 

48 

Year Ended December 31, 2018 compared to Year Ended December 31, 2017 

The following table presents a period-to-period comparison of the significant components of cash flows for the years 

ended December 31, 2018 and 2017. 

SIGNIFICANT COMPONENTS OF CASH FLOWS – 2018 COMPARED TO 2017  

(dollars in thousands) 
Net cash provided by (used in) operating activities 
Net cash provided by (used in) investing activities 
Net cash provided by (used in) financing activities 
Total of cash, cash equivalents, restricted cash, and restricted cash 

  $ 

2018 
 64,076  
 (552,238) 
 321,830  

  For the year ended December 31,    

2017 

Dollar 
Change 

  Percentage    
     Change 

$   1,067,642   $  (1,003,566) 
 (649,408) 
    1,411,321  

 97,170  
   (1,089,491) 

 (94)% 

 (668) 
 (130) 

equivalents at end of period ("Total Cash") 

 120,348  

 286,680  

 (166,332) 

 (58) 

Cash flows from operating activities 

Net receipt (use) of cash for loan origination activity 
Net cash provided by (used in) operating activities, excluding loan 

  $ 

 (102,071) 

$ 

 919,491   $  (1,021,562) 

 (111)% 

origination activity 

 166,147  

 148,151  

 17,996  

 12  

Cash flows from investing activities 

Proceeds from the sale of equity-method investments 
Purchases of pledged available-for-sale securities 
Funding of preferred equity investments 
Proceeds from the payoff of preferred equity investments 
Capital invested in the Interim Program JV, net 
Acquisitions, net of cash received 
Purchase of mortgage servicing rights 

  $ 

 4,993  
 (98,442) 
 (41,100) 
 82,819  
 (4,137) 
 (53,249) 
 (1,814) 

$ 

 —   $ 

 (6,966) 
 (16,884) 
 —  
 (6,342) 
 (15,000) 
 (7,781) 

 4,993  
 (91,476) 
 (24,216) 
 82,819  
 2,205  
 (38,249) 
 5,967  

Originations of loans held for investment 
Total principal collected on loans held for investment 
Net payoff of (investment in) loans held for investment 

  $ 

  $ 

 (597,889) 
 161,303  
 (436,586) 

Cash flows from financing activities 

Borrowings (repayments) of warehouse notes payable, net 
Borrowings of interim warehouse notes payable 
Repayments of interim warehouse notes payable 
Repayments of note payable 
Borrowings of note payable 
Secured borrowings 
Repurchase of common stock 
Cash dividends paid 
Proceeds from issuance of common stock 
Payment of contingent consideration 
Debt issuance costs 

  $ 

 139,298  
 145,043  
 (61,050) 
 (166,223) 
 298,500  
 70,052  
 (68,832) 
 (31,445) 
 8,949  
 (5,150) 
 (7,312) 

$ 

$ 

$ 

 (183,916)  $ 
 339,266  
 155,350   $ 

 (413,973) 
 (177,963) 
 (591,936) 

 (955,040)  $   1,094,338  
 140,341  
 4,702  
 176,862  
 (237,912) 
 (165,119) 
 (1,104) 
 298,500  
 —  
 70,052  
 —  
 (33,933) 
 (34,899) 
 —  
 (31,445) 
 3,013  
 5,936  
 —  
 (5,150) 
 (3,890) 
 (3,422) 

N/A % 
 1,313    
 143  
N/A  
 (35) 
 255  
 (77) 

 225  
 (52) 
 (381)% 

 (115)% 
 3  
 (74) 
 14,956  
N/A  
N/A  
 97  
N/A  
 197  
N/A  
 88  

The decrease of $166.3 million in the Total Cash balance from December 31, 2017 to December 31, 2018 is primarily 
the result of our investing and financing activities. Substantial increases in purchases of pledged AFS securities, the size 
and number of acquisitions, and investments in loans held for investment led to the significant amount of cash used in 
investing activity shown above. Additionally, we made significant cash outlays to repurchase common stock and pay cash 
dividends. Partially offsetting these cash outlays were substantial increases in net borrowings of note payable and secured 
borrowings and a decrease in cash repayments of interim warehouse notes payable. 

Changes in cash flows from operations were driven primarily by loans acquired and sold. Such loans are held for 
short periods of time, generally less than 60 days, and impact cash flows presented as of a point in time. The decrease in 
cash flows from operations year over year is primarily attributable to the net use of $0.1 billion for the funding of loan 
originations, net of sales of loans to third parties during 2018 compared to the net receipt of $0.9 billion during 2017. 
Excluding cash used for the origination and sale of loans, cash flows provided by operations was $166.1 million during 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
    
  
 
  
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018 compared to $148.2 million during 2017. The significant components of the change included a $48.4 million increase 
in deferred tax expense (a non-cash adjustment) due to Tax Reform and a $21.5 million lower adjustment to net income 
for gains attributable to the fair value of future servicing rights, partially offset by a $50.9 million decrease in net income 
before noncontrolling interests. 

The reduction in cash provided by (used in) investing activities is primarily attributable to a change in the net payoff 
of (investment in) loans held for investment and an increase in the purchases of pledged AFS securities, partially offset by 
an increase in proceeds from the payoff of preferred equity investments. The net investment in loans held for investment 
during 2018 was $436.6 million compared to net payoff of loans held for investment of $155.4 million during 2017. Of 
the $436.6 million of the net investment in loans held for investment during 2018, $84.0 million was funded using interim 
warehouse borrowings (included in cash flows from financing activities), with the other $352.6 million funded using cor-
porate cash. Of the $155.4 million of the net payoff of loans held for investment during 2017, $97.6 million was funded 
using interim warehouse borrowings, with the other $57.8 million funded using corporate cash. The increase in purchases 
of pledged AFS securities is due to a Company initiative to invest pledged collateral in AFS securities that began near the 
end  of  2017.  The  decrease  in  cash  paid  for  mortgage  servicing  rights  was  due  to  the  substantially  smaller  size  of  the 
servicing portfolio purchased in 2018. The increase in cash used to fund preferred equity investments was principally due 
to a short-term preferred equity investment of $40.0 million in 2018, with no comparable transaction in 2017. The increase 
in the proceeds from the payoff of preferred equity investments was due to the repayment of the aforementioned $40.0 
million short-term preferred equity investment and $41.8 million of preferred equity investments made over the past sev-
eral years, as expected. Net cash paid for acquisitions increased due to an increase in the size and number of acquisitions 
year over year. The increase in the proceeds from the sale of equity-method investments was due to the sale of our small 
investment in a technology company, with no comparable activity in 2017. 

The substantial change in cash provided by (used in) financing activities was primarily attributable to the changes 
in net warehouse borrowings and the change in the repayments of interim warehouse borrowings period to period and an 
increase in borrowings of note payable, partially offset by increases in repayments of note payable, repurchases of common 
stock, and cash dividends paid. The change in net borrowings (repayments) of warehouse borrowings in 2018 was due to 
a smaller increase in the unpaid principal balance of loans held for sale funded by Agency Warehouse Facilities (as defined 
below) from December 31, 2017 to December 31, 2018 than from December 31, 2016 to December 31, 2017. During 
2018, the unpaid principal balance of loans held for sale funded by Agency Warehouse Facilities increased $102.1 million 
from their December 31, 2017 balance compared to a decrease of $919.5 million during the same period in 2017. Substan-
tially all of the loans held for sale at the end of each period were funded with warehouse borrowings, with some loans held 
for sale funded with corporate cash. 

The significant change in net repayments of interim warehouse notes payable was principally due to the Company’s 
fully funding more loans in 2018 than in 2017. Most of this funding is expected to be short term. We typically fund a large 
portion of loans held for investment with interim warehouse borrowings. We refinanced our long-term debt during 2018, 
substantially increasing our long-term debt outstanding and leading to the increases in proceeds from note payable and 
repayment  of  note  payable.  The  secured  borrowings  in  2018  were  the  result  of  a  unique  transaction  in  2018,  with  no 
comparable activity in 2017. During the first quarter of 2018, we paid the first cash dividend in our history as a public 
company and have continued to pay cash dividends since. The increase in the repurchase of common stock was due to our 
using substantially all of the $50.0 million authorized repurchase capacity in 2018 compared to using much less of the 
repurchase capacity in 2017 under repurchase programs as more fully discussed below in the “Uses of Liquidity, Cash and 
Cash Equivalents” section. 

Liquidity and Capital Resources  

Uses of Liquidity, Cash and Cash Equivalents 

Our significant recurring cash flow requirements consist of (i) short-term liquidity necessary to fund loans held for 
sale; (ii) liquidity necessary to fund loans held for investment under the Interim Program; (iii) liquidity necessary to pay 
cash dividends; (iv) liquidity necessary to fund our portion of the equity necessary for the operations of the Interim Program 
JV and our appraisal JV; (v) working capital to support our day-to-day operations, including debt service payments and 
payments for salaries, commissions, and income taxes; and (vi) working capital to satisfy collateral requirements for our 

50 

 
Fannie Mae DUS risk-sharing obligations and to meet the operational liquidity requirements of Fannie Mae, Freddie Mac, 
HUD, Ginnie Mae, and our warehouse facility lenders. 

Fannie Mae has established benchmark standards for capital adequacy and reserves the right to terminate our ser-
vicing authority for all or some of the portfolio if at any time it determines that our financial condition is not adequate to 
support our obligations under the DUS agreement. We are required to maintain acceptable net worth as defined in the 
standards, and we satisfied the requirements as of December 31, 2019. The net worth requirement is derived primarily 
from unpaid balances on Fannie Mae loans and the level of risk-sharing. As of December 31, 2019, the net worth require-
ment was $194.6 million, and our net worth was $710.6 million, as measured at our wholly owned operating subsidiary, 
Walker & Dunlop, LLC. As of December 31, 2019, we were required to maintain at least $38.3 million of liquid assets to 
meet our operational liquidity requirements for Fannie Mae, Freddie Mac, HUD, Ginnie Mae and our warehouse facility 
lenders. As of December 31, 2019, we had operational liquidity of $227.0 million, as measured at our wholly owned op-
erating subsidiary, Walker & Dunlop, LLC. 

Under certain limited circumstances, we may make preferred equity investments in entities controlled by certain of 
our borrowers that will assist those borrowers to acquire and reposition properties. The terms of such investments are 
negotiated with each investment. As of December 31, 2017, we had preferred equity investments with one borrower total-
ing  $41.7  million,  all  of  which  were  repaid  during  the  year  ended  December  31,  2018.  We  made  no  preferred  equity 
investments during the year ended December 31, 2019. 

Prior to 2018, we retained all earnings for the operation and expansion of our business and, therefore, did not pay 
cash dividends on our common stock. However, we paid a cash dividend of $0.25 per share each quarter of 2018 and $0.30 
per share each quarter of 2019. In February 2020, the Company’s Board of Directors declared a dividend of $0.36 per 
share for the first quarter of 2020. The dividend will be paid March 9, 2020 to all holders of record of our restricted and 
unrestricted common stock as of February 21, 2020. We expect to continue to make regular quarterly dividend payments 
for the foreseeable future. 

Over the past three years, we have returned $148.2 million to investors in the form of the repurchase of 1.7 million 
shares of our common stock under share repurchase programs for a cost of $79.6 million and cash dividend payments of 
$68.6 million. Additionally, we have invested $177.2 million in acquisitions and the purchase of MSRs. On occasion, we 
may use cash to fully fund loans held for investment or loans held for sale instead of using our warehouse line. As of 
December 31, 2019, we used corporate cash to fully fund loans held for investment with an unpaid principal balance of 
$230.3 million and loans held for sale with an unpaid principal balance of $109.0 million. We continually seek opportu-
nities to execute additional acquisitions and purchases of MSRs and complete such acquisitions if we believe the econom-
ics are favorable. 

In February 2018, our Board of Directors approved a stock repurchase program that permitted the repurchase of up 
to $50.0  million of shares  of our  common  stock over  a 12-month period  beginning on February 9, 2018. In 2018, we 
repurchased 1.2 million shares for an aggregate cost of $57.0 million. In February 2019, our Board of Directors approved 
a new stock repurchase program that permitted the repurchase of up to $50.0 million of shares of our common stock over 
a 12-month period beginning on February 11, 2019. In 2019, we repurchased 0.1 million shares for an aggregate cost of 
$6.6 million. In February 2020, our Board of Directors approved a new stock repurchase program that permits the repur-
chase of up to $50.0 million of shares of our common stock over a 12-month period beginning on February 11, 2020. 

Historically, our cash flows from operations and warehouse facilities have been sufficient to enable us to meet our 
short-term liquidity needs and other funding requirements. We believe that cash flows from operations will continue to be 
sufficient for us to meet our current obligations for the foreseeable future.  

Restricted Cash and Pledged Securities 

Restricted cash consists primarily of good faith deposits held on behalf of borrowers between the time we enter into 

a loan commitment with the borrower and the investor purchases the loan. 

We are generally required to share the risk of any losses associated with loans sold under the Fannie Mae DUS 
program. We are required to secure this obligation by assigning collateral to Fannie Mae. We meet this obligation by 

51 

assigning pledged securities to Fannie Mae. The amount of collateral required by Fannie Mae is a formulaic calculation at 
the loan level and considers the balance of the loan, the risk level of the loan, the age of the loan, and the level of risk-
sharing. Fannie Mae requires collateral for Tier 2 loans of 75 basis points, which is funded over a 48-month period that 
begins upon delivery of the loan to Fannie Mae. The restricted liquidity requirements for Tier 3 and Tier 4 loans is sub-
stantially less. Collateral held in the form of money market funds holding U.S. Treasuries is discounted 5%, and Agency 
MBS  are  discounted  4%  for  purposes  of  calculating  compliance  with  the  collateral  requirements.  As  of  Decem-
ber 31, 2019, we held substantially all of our restricted liquidity in Agency MBS in the aggregate amount of $114.6 million. 
Additionally, the majority of the loans for which we have risk sharing are Tier 2 loans. We fund any growth in our Fannie 
Mae required operational liquidity and collateral requirements from our working capital. 

We  are  in  compliance  with  the  December 31, 2019  collateral  requirements  as  outlined  above.  As  of  Decem-
ber 31, 2019, reserve requirements for the December 31, 2019 DUS loan portfolio will require us to fund $63.9 million in 
additional restricted liquidity over the next 48 months, assuming no further principal paydowns, prepayments, or defaults 
within our at risk portfolio. Fannie Mae periodically reassesses the DUS Capital Standards and may make changes to these 
standards in the future. We generate sufficient cash flow from our operations to meet these capital standards and do not 
expect any future changes to have a material impact on our future operations; however, any future changes to collateral 
requirements may adversely impact our available cash.  

Under the provisions of the DUS agreement, we must also maintain a certain level of liquid assets referred to as the 
operational and unrestricted portions of the required reserves each year. We satisfied these requirements as of Decem-
ber 31, 2019. 

Sources of Liquidity: Warehouse Facilities 

The following table provides information related to our warehouse facilities as of December 31, 2019. 

(dollars in thousands) 
Facility 

Agency Warehouse Facility #1 
Agency Warehouse Facility #2 
Agency Warehouse Facility #3 
Agency Warehouse Facility #4 
Agency Warehouse Facility #5 
Agency Warehouse Facility #6 

Total National Bank Agency 

Warehouse Facilities 
Fannie Mae repurchase 

December 31, 2019 
      Committed       Uncommitted      Total Facility      Outstanding      

  Capacity 

  Balance 

  $ 

Amount 
 350,000   $ 
 500,000  
 500,000  
 350,000  
 —  
 250,000  

Amount 
 200,000   $ 
 300,000  
 265,000  
 —  
 500,000  
 100,000  

 550,000   $   148,877   
 15,291   
 800,000  
 35,510   
 765,000  
    258,045   
 350,000  
 60,751  
 500,000  
 14,930  
 350,000  

  $  1,950,000   $  1,365,000 

$  3,315,000   $   533,404  

Interest rate 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 

agreement, uncommitted line 
and open maturity 

 131,984  
 —  
Total Agency Warehouse Facilities   $  1,950,000   $  2,865,000   $  4,815,000   $   665,388  

 1,500,000  

 1,500,000 

Interim Warehouse Facility #1 
Interim Warehouse Facility #2 
Interim Warehouse Facility #3 
Interim Warehouse Facility #4 

Total National Bank Interim 

Warehouse Facilities 
Total warehouse facilities 

Agency Warehouse Facilities 

 135,000  
 100,000  
 75,000  
 100,000  

 —  
 —  
 75,000  
 —  

 135,000  
 100,000  
 150,000  
 100,000  

30-day LIBOR plus 1.90% 
30-day LIBOR plus 1.65% 

 98,086  
 49,256  
 65,991   30-day LIBOR plus 1.90% to 2.50% 
 28,100  

30-day LIBOR plus 1.75% 

 410,000   $ 

  $ 
 485,000   $   241,433  
  $  2,360,000   $  2,940,000   $  5,300,000   $   906,821  

 75,000 

$ 

As of December 31, 2019, we had six warehouse lines of credit in the aggregate amount of $3.3 billion with certain 
national banks and a $1.5 billion uncommitted facility with Fannie Mae (collectively, the “Agency Warehouse Facilities”) 
that we use to fund substantially all of our loan originations. Six of these facilities are revolving commitments we expect 
to renew annually (consistent with industry practice), and the Fannie Mae facility is provided on an uncommitted basis 

52 

 
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
without a specific maturity date. Our ability to originate mortgage loans depends upon our ability to secure and maintain 
these types of short-term financing on acceptable terms. 

During  the  third  quarter  of  2019,  an  Agency  Warehouse  Facility  with  a  $30.0 million  aggregate  committed  and 
uncommitted borrowing capacity expired according to its terms. We believe that the six remaining committed and uncom-
mitted  credit  facilities  from  national  banks,  the  uncommitted  credit  facility  from  Fannie  Mae,  and  our  corporate  cash 
provide us with sufficient borrowing capacity to conduct our Agency lending operations without this facility.  

Agency Warehouse Facility #1: 

We have a warehousing credit and security agreement with a national bank for a $350.0 million committed ware-
house line that is scheduled to mature on October 26, 2020. The agreement provides us with the ability to fund Fannie 
Mae, Freddie Mac, HUD, and FHA loans. Advances are made at 100% of the loan balance and borrowings under this line 
bear interest at the 30-day London Interbank Offered Rate (“LIBOR”) plus 115 basis points. In addition to the committed 
borrowing capacity, the agreement provides $200.0 million of uncommitted borrowing capacity that bears interest at the 
same rate as the committed facility. The agreement contains certain affirmative and negative covenants that are binding 
on the Company’s operating subsidiary, Walker & Dunlop, LLC (which are in some cases subject to exceptions), includ-
ing, but not limited to, restrictions on its ability to assume, guarantee, or become contingently liable for the obligation of 
another person, to undertake certain fundamental changes such as reorganizations, mergers, amendments to the Company’s 
certificate of formation or operating agreement, liquidations, dissolutions or dispositions or acquisitions of assets or busi-
nesses, to cease to be directly or indirectly wholly owned by the Company, to pay any subordinated debt in advance of its 
stated maturity or to take any action that would cause Walker & Dunlop, LLC to lose all or any part of its status as an 
eligible lender, seller, servicer or issuer or any license or approval required for it to engage in the business of originating, 
acquiring, or servicing mortgage loans.  

In addition, the agreement requires compliance with certain financial covenants, which are measured for the Com-

pany and its subsidiaries on a consolidated basis, as follows:  

• 

• 

tangible net worth of the Company of not less than (i) $200.0 million plus (ii) 75% of the net proceeds of any 
equity issuances by the Company or any of its subsidiaries after the closing date; 
compliance with the applicable net worth and liquidity requirements of Fannie Mae, Freddie Mac, Ginnie Mae, 
FHA, and HUD; 
liquid assets of the Company of not less than $15.0 million; 

• 
•  maintenance of aggregate unpaid principal amount of all mortgage loans comprising the Company’s consoli-
dated servicing portfolio of not less than $20.0 billion or (ii) all Fannie Mae DUS mortgage loans comprising 
the Company’s consolidated servicing portfolio of not less than $10.0 billion, exclusive in both cases of mort-
gage loans which are 60 or more days past due or are otherwise in default or have been transferred to Fannie 
Mae for resolution; 
aggregate unpaid principal amount of Fannie Mae DUS mortgage loans within the Company’s consolidated 
servicing portfolio which are 60 or more days past due or otherwise in default not to exceed 3.5% of the aggre-
gate unpaid principal balance of all Fannie Mae DUS mortgage loans within the Company’s consolidated ser-
vicing portfolio; and 

• 

•  maximum indebtedness (excluding warehouse lines) to tangible net worth of 2.25 to 1.00. 

The agreement contains customary events of default, which are in some cases subject to certain exceptions, thresh-
olds, notice requirements, and grace periods. During the third quarter of 2019, we executed the third amendment to the 
warehouse agreement that decreased the borrowing rate to 30-day LIBOR plus 115 basis points from 30-day LIBOR plus 
120 basis points as of September 30, 2019. During the fourth quarter of 2019, we executed the fourth amendment to the 
warehouse and security agreement that extended the maturity date to October 26, 2020. Additionally, at our request, the 
committed amount was reduced to $350.0 million from $425.0 million. No other material modifications were made to the 
agreement in 2019.  

53 

Agency Warehouse Facility #2: 

We have a warehousing credit and security agreement with a national bank for a $500.0 million committed ware-
house line that is scheduled to mature on September 8, 2020. The committed warehouse facility provides the Company 
with the ability to fund Fannie Mae, Freddie Mac, HUD, and FHA loans. Advances are made at 100% of the loan balance, 
and borrowings under this line bear interest at 30-day LIBOR plus 115 basis points. In addition to the committed borrowing 
capacity, the agreement provides $300.0 million of uncommitted borrowing capacity that bears interest at the same rate as 
the committed facility. During the second quarter of 2019, we executed the fourth amendment to the warehouse and secu-
rity agreement that extended the maturity date to September 8, 2020. No other material modifications were made to the 
agreement in 2019.   

The negative and financial covenants of the amended and restated warehouse agreement conform to those of the 
warehouse agreement for Agency Warehouse Facility #1, described above, with the exception of the leverage ratio cove-
nant, which is not included in the warehouse agreement for Agency Warehouse Facility #2. 

Agency Warehouse Facility #3: 

We have a $500.0 million committed warehouse credit and security agreement with a national bank that is scheduled 
to mature on April 30, 2020. The committed warehouse facility provides the Company with the ability to fund Fannie 
Mae, Freddie Mac, HUD and FHA loans. Advances are made at 100% of the loan balance, and the borrowings under the 
warehouse agreement bear interest at a rate of 30-day LIBOR plus 115 basis points. In addition to the committed borrowing 
capacity, the agreement provides $265.0 million of uncommitted borrowing capacity that bears interest at the same rate at 
the committed facility. During the second quarter of 2019, we executed the tenth amendment to the warehouse agreement 
that extended the maturity date to April 30, 2020 and decreased the borrowing rate to 30-day LIBOR plus 115 basis points 
from 30-day LIBOR plus 125 basis points. Additionally, the amendment provided for an uncommitted amount of $265.0 
million until January 31, 2020. No other material modifications were made to the agreement during 2019.  

The negative and financial covenants of the warehouse agreement conform to those of the warehouse agreement for 

Agency Warehouse Facility #1, described above. 

Agency Warehouse Facility #4: 

We have a $350.0 million committed warehouse credit and security agreement with a national bank that is scheduled 
to mature on October 4, 2020. The warehouse facility provides the Company with the ability to fund Fannie Mae, Freddie 
Mac, HUD, FHA, and defaulted HUD and FHA loans. Advances are made at 100% of the loan balance, and the borrowings 
under the warehouse agreement bear interest at a rate of 30-day LIBOR plus 115 basis points. During the second quarter 
of 2019, we executed the sixth amendment to the warehouse agreement that decreased the borrowing rate to 30-day LIBOR 
plus  115  basis  points  from  30-day  LIBOR  plus  120  basis  points.  During  the  fourth  quarter  of  2019,  we  executed  the 
Amended and Restated Mortgage Loan and Security Agreement (the “Amended and Restated Agreement”). The Amended 
and Restated Agreement has the same terms and conditions as the agreement it replaced except that it provides the Com-
pany with the ability to fund defaulted HUD and FHA loans up to $30.0 million and extends the maturity date to October 
4, 2020.  No other material modifications were made to the agreement during 2019.  

The negative and financial covenants of the warehouse agreement conform to those of the warehouse agreement for 
Agency Warehouse Facility #1, described above, with the exception of the leverage ratio covenant, which is not included 
in the warehouse agreement for Agency Warehouse Facility #4. 

Agency Warehouse Facility #5:    

During the third quarter of 2019, we executed a warehousing and security agreement with a national bank to establish 
Agency Warehouse Facility #5. The facility, which is structured as a master repurchase agreement, has an uncommitted 
$500.0 million maximum borrowing amount and is scheduled to mature on August 5, 2020. The committed warehouse 
facility provides us with the ability to fund Fannie Mae, Freddie Mac, HUD, and FHA loans. Advances are made at 100% 
of the loan balance, and the borrowings under the agreement bear interest at a rate of 30-day LIBOR plus 115 basis points. 
No other material modifications were made to the agreement during 2019. 

54 

The negative and financial covenants of the warehouse agreement conform to those of the warehouse agreement for 

Agency Warehouse Facility #1, described above. 

Agency Warehouse Facility #6 

We had a $250.0 million committed warehouse credit and security agreement with a national bank that matured on 
January 31, 2020. The warehouse facility provided us with the ability to fund Fannie Mae, Freddie Mac, HUD, and FHA 
loans  under  the  facility.  Advances  were  made  at  100%  of  the  loan  balance,  and  the  borrowings  under  the  warehouse 
agreement bore interest at a rate of LIBOR plus 115 basis points. The agreement provided $100.0 million of uncommitted 
borrowing capacity that bore interest at the same rate as the committed facility. During the first quarter of 2019, we exe-
cuted the second amendment to the warehouse and security agreement that extended the maturity date to January 31, 2020. 
During the fourth quarter of 2019, we executed the third amendment to the warehouse and security agreement that de-
creased the borrowing rate to 30-day LIBOR plus 115 basis points from 30-day LIBOR plus 120 basis points. No other 
material modifications were made to the agreement during 2019. We allowed the credit facility to expire on January 31, 
2020 according to its terms. We believe our aggregate remaining credit facilities provide us with sufficient capacity to 
conduct our ongoing Agency business. 

The negative and financial covenants of the warehouse agreement substantially conform to those of the warehouse 

agreement for Agency Warehouse Facility #1, described above. 

Uncommitted Agency Warehouse Facility: 

We have a $1.5 billion uncommitted facility with Fannie Mae under its ASAP funding program. After approval of 
certain loan documents, Fannie Mae will fund loans after closing and the advances are used to repay the primary warehouse 
line. Fannie Mae will advance 99% of the loan balance. There is no expiration date for this facility. The uncommitted 
facility has no specific negative or financial covenants. 

Interim Warehouse Facilities 

To assist in funding loans held for investment under the Interim Program, we have four warehouse facilities with 
certain national banks in the aggregate amount of $410.0 million as of December 31, 2019 (“Interim Warehouse Facili-
ties”). Consistent with industry practice, three of these facilities are revolving commitments we expect to renew annually, 
and one is a revolving commitment we expect to renew every two years. Our ability to originate loans held for investment 
depends upon our ability to secure and maintain these types of short-term financings on acceptable terms. 

Interim Warehouse Facility #1: 

We have an $135.0 million committed warehouse line agreement that is scheduled to mature on April 30, 2020. The 
facility provides the Company with the ability to fund first mortgage loans on multifamily real estate properties for periods 
of up to three years, using available cash in combination with advances under the facility. Borrowings under the facility 
are full recourse to the Company and bear interest at 30-day LIBOR plus 190 basis points. Repayments under the credit 
agreement are interest-only, with principal repayments made upon the earlier of the refinancing of an underlying mortgage 
or the maturity of an advance under the credit agreement. During the first quarter of 2019, we executed the ninth amend-
ment to the credit and security agreement that increased the maximum borrowing capacity to $135.0 million. During the 
second quarter of 2019, we executed the tenth amendment to the credit and security agreement that extended the maturity 
date to April 30, 2020. No other material modifications were made to the agreement during 2019. 

The facility agreement requires the Company’s compliance with the same financial covenants as Agency Warehouse 

Facility #1, described above, and also includes the following additional financial covenant: 

•  minimum rolling four-quarter EBITDA, as defined, to total debt service ratio of 2.00 to 1.00. 

Interim Warehouse Facility #2: 

We have a $100.0 million committed warehouse line agreement that is scheduled to mature on December 13, 2021.  
The agreement provides the Company with the ability to fund first mortgage loans on multifamily real estate properties 

55 

for periods of up to three years, using available cash in combination with advances under the facility. Borrowings under 
the facility  are  full recourse  to  the  Company.  All  borrowings originally bear  interest  at  30-day  LIBOR  plus  165 basis 
points. The lender retains a first priority security interest in all mortgages funded by such advances on a cross-collateralized 
basis. Repayments under the credit agreement are interest-only, with principal repayments made upon the earlier of the 
refinancing of an underlying mortgage or the maturity of an advance under the credit agreement. During the fourth quarter 
of 2019, we executed the fifth amendment to the warehouse and security agreement that decreased the borrowing rate to 
30-day LIBOR plus 165 basis points from 30-day LIBOR plus 200 basis points and extended the maturity date to December 
13, 2021. No other material modifications were made to the agreement during 2019. 

The credit agreement requires the borrower and the Company to abide by the same financial covenants as Agency 
Warehouse Facility #1, described above, with the exception of the leverage ratio covenant, which is not included in the 
warehouse agreement for Interim Warehouse Facility #2. Additionally, Interim Warehouse Facility #2 has the following 
additional financial covenants: 

• 
• 

rolling four-quarter EBITDA, as defined, of not less than $35.0 million; and 
debt service coverage ratio, as defined, of not less than 2.75 to 1.00. 

Interim Warehouse Facility #3: 

We have a $75.0 million repurchase agreement with a national bank that is scheduled to mature on May 18, 2020. 
The agreement provides the Company with the ability to fund first mortgage loans on multifamily real estate properties 
for periods of up to three years, using available cash in combination with advances under the facility. Borrowings under 
the facility are full recourse to the Company. The borrowings under the agreement bear interest at a rate of 30-day LIBOR 
plus 1.90% to 2.50% (“the spread”). The spread varies according to the type of asset the borrowing finances. Repayments 
under the credit agreement are interest-only, with principal repayments made upon the earlier of the refinancing of an 
underlying mortgage or the maturity of an advance under the credit agreement. During the second quarter of 2019, we 
executed the fourth amendment to the credit and security agreement that extended the maturity date to May 18, 2020 and 
provides for an uncommitted amount of $75.0 million. No other material modifications were made to the agreement during 
2019. 

The Repurchase Agreement requires the borrower and the Company to abide by the following financial covenants: 

• 

• 
• 
• 

tangible net worth of the Company of not less than (i) $200.0 million plus (ii) 75% of the net proceeds of any 
equity issuances by the Company or any of its subsidiaries after the closing date; 
liquid assets of the Company of not less than $15.0 million; 
leverage ratio, as defined, of not more than 3.0 to 1.0; and 
debt service coverage ratio, as defined, of not less than 2.75 to 1.00. 

Interim Warehouse Facility #4: 

During the first quarter of 2019, we executed a warehousing credit and security agreement to establish an additional 
interim warehouse facility. The warehouse facility has a committed $100.0 million maximum borrowing amount and is 
scheduled to mature on April 30, 2020. We can fund certain interim loans to a specific large institutional borrower, and 
the borrowings under the warehouse agreement bear interest at a rate of 30-day LIBOR plus 175 basis points. During the 
second quarter of 2019, we executed the first amendment to the warehousing credit and security agreement that extended 
the maturity date to April 30, 2020. No other material modifications were made to the agreement in 2019. 

The facility agreement requires the Company’s compliance with the same financial covenants as Agency Warehouse 

Facility #1, described above, and also includes the following additional financial covenant: 

• 

leverage ratio, as defined, of not more than 2.25 to 1.00. 

The warehouse agreements above contain cross-default provisions, such that if a default occurs under any of our 
warehouse agreements, generally the lenders under our other warehouse agreements could also declare a default. As of 
December 31, 2019, we were in compliance with all of our warehouse line covenants. 

56 

We believe that the combination of our capital and warehouse facilities is adequate to meet our loan origination 

needs. 

Debt Obligations 

On November 7, 2018, we entered into a senior secured credit agreement (the “Credit Agreement”) that amended 
and restated our prior credit agreement and provided for a $300.0 million term loan (the “Term Loan”). The Term Loan 
was issued at a 0.5% discount, has a stated maturity date of November 7, 2025, and bears interest at 30-day LIBOR plus 
200 basis points. At any time, we may also elect to request one or more incremental term loan commitments not to exceed 
$150.0 million, provided that the total indebtedness would not cause the leverage ratio (as defined in the Credit Agreement) 
to exceed 2.00 to 1.00. 

We  are obligated  to  repay  the  aggregate outstanding principal  amount  of  the  term  loan  in  consecutive  quarterly 
installments equal to $0.8 million on the last business day of each of March, June, September, and December commencing 
on March 31, 2019. The term loan also requires certain other prepayments in certain circumstances pursuant to the terms 
of the Term Loan Agreement. The final principal installment of the term loan is required to be paid in full on November 
7, 2025 (or, if earlier, the date of acceleration of the term loan pursuant to the terms of the Term Loan Agreement) and 
will be in an amount equal to the aggregate outstanding principal of the term loan on such date (together with all accrued 
interest thereon). During the fourth quarter of 2019, we executed the first amendment to the Term Loan that decreased the 
borrowing rate to 30-day LIBOR plus 200 basis points from 30-day LIBOR plus 225. No other material modifications 
were made to the agreement in 2019. 

Our obligations under the Credit Agreement are guaranteed by Walker & Dunlop Multifamily, Inc., Walker & Dun-
lop, LLC, Walker & Dunlop Capital, LLC, and W&D BE, Inc., each of which is a direct or indirect wholly owned subsid-
iary of the Company (together with the Company, the “Loan Parties”), pursuant to the Amended and Restated Guarantee 
and Collateral Agreement entered into on November 7, 2018 among the Loan Parties and Wells Fargo Bank, National 
Association, as administrative agent (the “Guarantee and Collateral Agreement”). Subject to certain exceptions and qual-
ifications contained in the Credit Agreement, the Company is required to cause any newly created or acquired subsidiary, 
unless such subsidiary has been designated as an Excluded Subsidiary (as defined in the Credit Agreement) by the Com-
pany in accordance with the terms of the Credit Agreement, to guarantee the obligations of the Company under the Credit 
Agreement and become a party to the Guarantee and Collateral Agreement. The Company may designate a newly created 
or acquired subsidiary as an Excluded Subsidiary so long as certain conditions and requirements provided for in the Credit 
Agreement are met.  

The Credit Agreement contains certain  affirmative and negative covenants that are binding on the Loan Parties, 
including, but not limited to, restrictions (subject to specified exceptions and qualifications) on the ability of the Loan 
Parties to incur indebtedness, to create liens on their property, to make investments, to merge, consolidate or enter into 
any similar combination, or enter into any asset disposition of all or substantially all assets, or liquidate, wind-up or dis-
solve, to make asset dispositions, to declare or pay dividends or make related distributions, to enter into certain transactions 
with affiliates, to enter into any negative pledges or other restrictive agreements, to engage in any business other than the 
business of the Loan Parties as of the date of the Credit Agreement and business activities reasonably related or ancillary 
thereto, to amend certain material contracts, or to enter into any sale leaseback arrangements. The Credit Agreement con-
tains only one financial covenant, which requires the Company not to permit its asset coverage ratio (as defined in the 
Credit Agreement) to be less than 1.50 to 1.00. 

The Credit Agreement contains customary events of default (which are in some cases subject to certain exceptions, 
thresholds, notice requirements and grace periods), including, but not limited to, non-payment of principal or interest or 
other amounts, misrepresentations, failure to perform or observe covenants, cross-defaults with certain other indebtedness 
or material agreements, certain change in control events, voluntary or involuntary bankruptcy proceedings, failure of the 
Credit Agreements or other loan documents to be valid and binding, certain ERISA events and judgments. 

As of December 31, 2019, the outstanding principal balance of the note payable was $297.8 million. 

The note payable and the warehouse facilities are senior obligations of the Company. As of December 31, 2019, we 

were in compliance with all covenants related to the Term Loan Agreement. 

57 

Credit Quality and Allowance for Risk-Sharing Obligations 

The following table sets forth certain information useful in evaluating our credit performance. 

(dollars in thousands) 
Key Credit Metrics 
Risk-sharing servicing portfolio: 

Fannie Mae Full Risk 
Fannie Mae Modified Risk 
Freddie Mac Modified Risk 

Total risk-sharing servicing portfolio 

Non-risk-sharing servicing portfolio: 

Fannie Mae No Risk 
Freddie Mac No Risk 
GNMA - HUD No Risk 
Brokered 

Total non-risk-sharing servicing portfolio 
Total loans serviced for others 
Interim loans (full risk) servicing portfolio 
Total servicing portfolio unpaid principal balance 

2019 

As of December 31,  
2018 

2017 

$  33,063,130 
 6,939,349 
 52,817 
$  40,055,296 

 $  28,807,241 
 7,112,702 
 52,959 
 $  35,972,902 

 $  24,173,829 
 7,491,822 
 53,207 
 $  31,718,858 

$ 
 46,616 
   32,531,025 
 9,972,989 
   10,151,120 
$  52,701,750 
$  92,757,046 
 468,123 
$  93,225,169 

 $ 
 63,235 
    30,297,765 
 9,944,222 
 9,127,640 
 $  49,432,862 
 $  85,405,764 
 283,498 
 $  85,689,262 

 $ 
 409,966 
    26,729,374 
 9,640,312 
 5,744,518 
 $  42,524,170 
 $  74,243,028 
 66,963 
 $  74,309,991 

Interim Program JV Managed Loans (1) 

 741,000 

 404,670 

 182,175 

At risk servicing portfolio (2) 
Maximum exposure to at risk portfolio (3) 
Defaulted loans 
Specifically identified at risk loan balances associated with allowance for 

risk-sharing obligations 

$  36,699,969 
 7,488,985 
 48,481 

 $  32,533,838 
 6,666,082 
 11,103 

 $  28,058,967 
 5,680,798 
 5,962 

 48,481 

 11,103 

 5,962 

Defaulted loans as a percentage of the at risk portfolio 
Allowance for risk-sharing as a percentage of the at risk portfolio 
Allowance for risk-sharing as a percentage of the specifically identified at 

risk loan balances 

Allowance for risk-sharing as a percentage of maximum exposure 
Allowance for risk-sharing and guaranty obligation as a percentage of 

maximum exposure 

0.13 %   
0.03  

0.03 %   
0.01  

0.02 % 
 0.01  

23.66  
0.15  

0.88  

41.63  
0.07  

0.77  

 63.45  
 0.07  

 0.79  

(1)  As of December 31, 2019 and 2018, this balance consists of $70.5 million and $70.1 million of loans serviced directly for the 
Interim Program JV partner and $670.5 million and $334.6 million, respectively, of Interim Program JV managed loans. As of 
December 31, 2017, the entire balance consists of Interim Program JV managed loans. We indirectly share in a portion of the risk 
of loss associated with Interim Program JV managed loans through our 15% equity ownership in the Interim Program JV. We have 
no exposure to risk of loss for the loans serviced directly for the Interim Program JV partner. The balance of this line is included 
as a component of assets under management in the Supplemental Operating Data table above. 

(2)  At risk servicing portfolio is defined as the balance of Fannie Mae DUS loans subject to the risk-sharing formula described below, 
as well as a small number of Freddie Mac and GNMA - HUD loans on which we share in the risk of loss. Use of the at risk portfolio 
provides for comparability of the full risk-sharing and modified risk-sharing loans because the provision and allowance for risk-
sharing obligations are based on the at risk balances of the associated loans. Accordingly, we have presented the key statistics as a 
percentage of the at risk portfolio.  
For example, a $15 million loan with 50% risk-sharing has the same potential risk exposure as a $7.5 million loan with full DUS 
risk sharing. Accordingly, if the $15 million loan with 50% risk-sharing were to default, we would view the overall loss as a per-
centage of the at risk balance, or $7.5 million, to ensure comparability between all risk-sharing obligations. To date, substantially 
all of the risk-sharing obligations that we have settled have been from full risk-sharing loans.  

(3)  Represents the maximum loss we would incur under our risk-sharing obligations if all of the loans we service, for which we retain 
some risk of loss, were to default and all of the collateral underlying these loans was determined to be without value at the time of 
settlement. The maximum exposure is not representative of the actual loss we would incur. 

58 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
   
  
   
   
 
 
 
  
 
  
 
 
 
  
 
  
 
  
   
   
   
   
  
   
   
 
 
 
  
 
  
 
 
 
 
 
 
  
   
   
  
   
   
 
  
  
 
 
  
  
     
 
 
 
 
 
Fannie Mae DUS risk-sharing obligations are based on a tiered formula and represent substantially all of our risk-
sharing activities. The risk-sharing tiers and amount of the risk-sharing obligations we absorb under full risk-sharing are 
provided below. Except as described in the following paragraph, the maximum amount of risk-sharing obligations we 
absorb at the time of default is generally 20% of the origination unpaid principal balance (“UPB”) of the loan. 

Risk-Sharing Losses 
First 5% of UPB at the time of loss settlement 
Next 20% of UPB at the time of loss settlement 
Losses above 25% of UPB at the time of loss settlement  
Maximum loss 

Percentage Absorbed by Us 
100% 
25% 
10% 
20% of origination UPB 

Fannie Mae can double or triple our risk-sharing obligation if the loan does not meet specific underwriting criteria 
or if a loan defaults within 12 months of its sale to Fannie Mae. We may request modified risk-sharing at the time  of 
origination, which reduces our potential risk-sharing obligation from the levels described above. 

We use several techniques to manage our risk exposure under the Fannie Mae DUS risk-sharing program. These 
techniques include maintaining a strong underwriting and approval process, evaluating and modifying our underwriting 
criteria  given  the  underlying  multifamily  housing  market  fundamentals,  limiting  our  geographic  market  and  borrower 
exposures, and electing the modified risk-sharing option under the Fannie Mae DUS program. 

During the second quarter of 2018, Fannie Mae increased our risk-sharing cap from $60.0 million to $200.0 million. 
Accordingly, our maximum loss exposure on any one loan is $40.0 million (such exposure would occur if the underlying 
collateral is determined to be completely without value at the time of loss). We may request modified risk-sharing at the 
time of origination, which reduces our potential risk-sharing losses from the levels described above if we do not believe 
that we are being fairly compensated for the risks of the transaction. 

A provision for risk-sharing obligations  is recorded,  and the  allowance for risk-sharing obligations  is  increased, 
when it is probable that we have incurred risk-sharing obligations. We regularly monitor the credit quality of all loans for 
which we have a risk-sharing obligation. Loans with indicators of underperforming credit are placed on a watch list, as-
signed a numerical risk rating based on our assessment of the relative credit weakness, and subjected to additional evalu-
ation or loss mitigation. Indicators of underperforming credit include poor financial performance, poor physical condition, 
poor management, and delinquency. 

The amount of the provision considers our assessment of the likelihood of payment by the borrower, the value of 
the underlying collateral, and the level of risk-sharing. Historically, the loss recognition occurs at or before the loan be-
coming 60 days delinquent. Our estimates of value are determined considering broker opinions and other sources of market 
value information relevant to underlying property and collateral. Risk-sharing obligations are written off against the al-
lowance at final settlement with Fannie Mae. 

As of December 31, 2019 and 2018, loans with an aggregate UPB of $48.5 million and $11.1 million of our at risk 
balances had defaulted, respectively. For the years ended December 31, 2019, 2018, and 2017, our provisions for risk-
sharing obligations were $6.4 million, $0.7 million, and $0.1 million, respectively. 

As of December 31, 2019 and 2018, our allowance for risk-sharing obligations was $11.5 million and $4.6 million, 
respectively, or three basis points and one basis point of the at risk balance, respectively. The Allowance for risk-sharing 
obligations as of December 31, 2019 was based primarily on the specific reserves related to two large defaulted loans.  As 
there were only two small defaulted loans in the at risk servicing portfolio as of December 31, 2018, the Allowance for 
risk-sharing obligations as of December 31, 2018 was based primarily on our collective assessment of the probability of 
loss related to the loans on the watch list as of December 31, 2018. 

For the ten-year period from January 1, 2009 through December 31, 2019, we recognized net write-offs of risk-
sharing obligations of $24.1 million, or an average of two basis points annually of the average at risk Fannie Mae portfolio 
balance. 

We have never been required to repurchase a loan. 

59 

     
 
 
  
Off-Balance Sheet Risk 

Other than the risk-sharing obligations under the Fannie Mae DUS Program disclosed previously in this Annual 

Report on Form 10-K, we do not have any off-balance sheet arrangements. 

Contractual Obligations 

We have contractual obligations to make future payments on debt and lease agreements. Additionally, in the normal 
course of business, we enter into contractual arrangements whereby we commit to future purchases of products or services 
from unaffiliated parties. We believe our recurring cash flows from operations and proceeds from loan sales and loan 
payoffs will provide sufficient cash flows to cover the scheduled payments over the near term related to our contractual 
obligations outstanding as of December 31, 2019. 

Contractual  payments due under warehouse  facility  obligations,  long-term  debt,  and other obligations  at  Decem-

ber 31, 2019 are as follows: 

(in thousands) 
Long-term debt (1) 
Warehouse facilities (2) 
Operating leases 
Purchase obligations 
Total 

Due after 1 

  Due after 3   

  Due in 1 Year  Year through 3  Years through   Due after 5 

Total 
  $  362,906   $ 
 923,514  
 30,791  
 19,280  

  $ 1,336,491   $ 

or Less 

Years 

5 Years 

     Years 

 14,139   $ 
 831,854  
 8,607  
 12,685  
 867,285   $ 

 27,940   $ 
 91,660  
 15,865  
 3,911  
 139,376   $ 

 27,488   $ 293,339 
 — 
 — 
 — 
 36,491   $ 293,339 

 —  
 6,319  
 2,684  

(1)  Interest for long-term debt is based on a variable rate. Such interest is included here and based on the effective interest rate for 

long-term debt as of December 31, 2019. 

(2)  To be repaid from proceeds from loan sales for facilities relating to loans held for sale and from proceeds from payoffs for facilities 
relating to loans held for investment under the Interim Program. Includes interest at the effective interest rate for warehouse bor-
rowings as of December 31, 2019. 

New/Recent Accounting Pronouncements  

NOTE 2 of the financial statements in Item 15 of Part IV in this Annual Report on Form 10-K contains a description 
of the accounting pronouncements that the Financial Accounting Standards Board has issued and that have the potential 
to impact us but have not yet been adopted by us. Although we do not believe any of the accounting pronouncements listed 
there will have a significant impact on our business activities or compliance with our debt covenants, we are still in the 
process of determining the impact some of the new pronouncements may have on our future financial results and operating 
activities. 

The U.K. Financial Conduct Authority announced in 2017 that it intends to phase out the London Interbank Offered 
Rate ("LIBOR") by the end of 2021. Changes in the method of calculating LIBOR, or the replacement of LIBOR with an 
alternative rate or benchmark, may adversely affect interest rates and could result in higher borrowing costs. Our borrowing 
agreements include provisions for alternative rates, in the event that LIBOR is not available. In addition to the impact of 
our borrowing, certain adjustable rate loans in our servicing portfolio and investment securities available for sale are in-
dexed to LIBOR.  If LIBOR is replaced by a new reference rate or ceases to exist, it may have an impact on our operations 
or the price volatility of our investment securities. We are still in the process of evaluating the full impact the change will 
have on the Company.  

Item 7A. Quantitative and Qualitative Disclosure About Market Risk 

Interest Rate Risk 

For loans held for sale to Fannie Mae, Freddie Mac, and HUD, we are not currently exposed to unhedged interest 
rate risk during the loan commitment, closing, and delivery processes. The sale or placement of each loan to an investor is 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
   
    
    
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
negotiated prior to closing on the loan with the borrower, and the sale or placement is typically effectuated within 60 days 
of closing. The coupon rate for the loan is set at the same time we establish the interest rate with the investor. 

Some of our assets and liabilities are subject to changes in interest rates. Earnings from escrows are generally based 
on LIBOR. 30-day LIBOR as of December 31, 2019 and 2018 was 176 basis points and 250 basis points, respectively. 
The following table shows the impact on our annual escrow earnings due to a 100-basis point increase and decrease in 30-
day LIBOR based on our escrow balances outstanding at each period end. A portion of these changes in earnings as a 
result of a 100-basis point increase in the 30-day LIBOR would be delayed several months due to the negotiated nature of 
some of our escrow arrangements. 

(in thousands) 
Change in annual escrow earnings due to: 
100 basis point increase in 30-day LIBOR 
100 basis point decrease in 30-day LIBOR 

As of December 31,  
2018 
2019 
$ 
 26,316  
 23,275 
    (23,275)
    (26,316) 

  $ 

The borrowing cost of our warehouse facilities used to fund loans held for sale and loans held for investment is 
based on LIBOR. The interest income on our loans held for investment is based on LIBOR. The LIBOR reset date for 
loans held for investment is the same date as the LIBOR reset date for the corresponding warehouse facility. The following 
table shows the impact on our annual net warehouse interest income due to a 100-basis point increase and decrease in 30-
day LIBOR based on our warehouse borrowings outstanding at each period end. The changes shown below do not reflect 
an increase or decrease in the interest rate earned on our loans held for sale. 

(in thousands) 
Change in annual net warehouse interest income due to: 

100 basis point increase in 30-day LIBOR 
100 basis point decrease in 30-day LIBOR 

As of December 31,  
2018 
2019 
$   (14,729) 
 14,729  

  $   (12,685) 
 12,685  

All of our corporate debt is based on 30-day LIBOR. Our corporate debt has a 30-day LIBOR floor of 100 basis 
points. The following table shows the impact on our annual earnings due to a 100-basis point increase and decrease in 30-
day LIBOR based on our note payable balance outstanding at each period end.  

(in thousands) 
Change in annual income from operations due to: 
100 basis point increase in 30-day LIBOR 
100 basis point decrease in 30-day LIBOR (1) 

As of December 31,  
2018 
2019 
 (3,000) 
 (2,978) 
 3,000  
 2,263  

$ 

  $ 

(1)  The decrease in 2019 was 76 basis points due to the 30-day LIBOR floor. 

Market Value Risk 

The fair value of our MSRs is subject to market-value risk. A 100-basis point increase or decrease in the weighted 
average discount rate would decrease or increase, respectively, the fair value of our MSRs by approximately $28.5 million 
as of December 31, 2019 compared to $26.9 million as of December 31, 2018. Our Fannie Mae and Freddie Mac servicing 
engagements provide for prepayment fees in the event of a voluntary prepayment prior to the expiration of the prepayment 
protection period. Our servicing contracts with institutional investors and HUD do not require them to provide us with 
prepayment fees. As of December 31, 2019, 86% of the servicing fees are protected from the risk of prepayment through 
prepayment provisions compared to 87% as of December 31, 2018; given this significant level of prepayment protection, 
we do not hedge our servicing portfolio for prepayment risk. 

Item 8. Financial Statements and Supplementary Data 

The consolidated financial statements of Walker & Dunlop, Inc. and subsidiaries and the notes related to the fore-
going financial statements, together with the independent registered public accounting firm’s report thereon, listed in Item 
15, are filed as part of this Annual Report on Form 10-K and are incorporated herein by reference. 

61 

 
 
 
 
 
 
 
 
 
 
     
     
    
 
 
 
 
 
 
 
 
 
 
 
     
     
    
 
  
  
 
 
 
 
 
 
 
 
 
 
     
     
    
 
  
  
 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None. 

Item 9A. Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

As of the end of the period covered by this report, an evaluation was performed under the supervision and with the 
participation of our management, including the principal executive officer and principal financial officer, of the effective-
ness of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange 
Act of 1934.  

Based on that evaluation, the principal executive officer and principal financial officer concluded that the design 
and operation of these disclosure controls and procedures as of the end of the period covered by this report were effective 
to provide reasonable assurance that information required to be disclosed in our reports under the Securities and Exchange 
Act of 1934 is recorded, processed, summarized, and reported within the time periods specified in the U.S. Securities and 
Exchange Commission’s rules and forms and that such information is accumulated and communicated to our management, 
including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding 
required disclosure.  

Management's Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, 
as such term is defined in Rule 13a-15(f) under the Securities and Exchange Act of 1934. Under the supervision and with 
the participation of our management, including our principal executive officer and principal financial officer, we conducted 
an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal Con-
trol — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. 
Based on our evaluation under the framework in Internal Control — Integrated Framework (2013), our management con-
cluded that our internal control over financial reporting was effective as of December 31, 2019. Our internal control over 
financial reporting as of December 31, 2019 has been audited by KPMG LLP, an independent registered public accounting 
firm, as stated in their audit report which is included herein. 

Changes in Internal Control Over Financial Reporting 

There have been no changes in our internal control over financial reporting during the quarter ended December 31, 
2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial report-
ing. 

Item 9B. Other Information 

None 

Item 10. Directors, Executive Officers, and Corporate Governance 

PART III 

The information required by this item regarding directors, executive officers, corporate governance and our code of 
ethics is hereby incorporated by reference to the material appearing in the Proxy Statement for the Annual Meeting of 
Stockholders to be held in 2020 (the “Proxy Statement”) under the captions “BOARD OF DIRECTORS AND CORPO-
RATE GOVERNANCE” and “EXECUTIVE OFFICERS – Executive Officer Biographies.” The information required by 
this item regarding compliance with Section 16(a) of the Securities Exchange Act of 1934, as amended, is hereby incor-
porated by reference to the material appearing in the  Proxy Statement  under the caption “VOTING SECURITIES OF 
CERTAIN BENEFICIAL OWNERS AND MANAGEMENT — Section 16(a) Beneficial Ownership Reporting Compli-
ance.” The information required by this Item 10 with respect to the availability of our code of ethics is provided in this 
Annual Report on Form 10-K. See “Available Information.” 

62 

Item 11. Executive Compensation. 

The information required by this item is hereby incorporated by reference to the material appearing in the Proxy 
Statement under the captions “COMPENSATION DISCUSSION AND ANALYSIS,” “COMPENSATION OF DIREC-
TORS AND EXECUTIVE OFFICERS,” “COMPENSATION DISCUSSION AND ANALYSIS – Compensation Com-
mittee Report” and “COMPENSATION OF DIRECTORS AND EXECUTIVE OFFICERS – Compensation Committee 
Interlocks and Insider Participation.” 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The information regarding security ownership of certain beneficial owners and management and securities author-
ized for issuance under our employee stock-based compensation plans required by this item is hereby incorporated by 
reference to the material appearing in the Proxy Statement under the captions “VOTING SECURITIES OF CERTAIN 
BENEFICIAL OWNERS AND MANAGEMENT” and “COMPENSATION OF DIRECTORS AND EXECUTIVE OF-
FICERS – Equity Compensation Plan Information.”  

Item 13. Certain Relationships and Related Transactions, and Director Independence 

Item 13 is hereby incorporated by reference to material appearing in the Proxy Statement under the captions “CER-
TAIN RELATIONSHIPS AND RELATED TRANSACTIONS” and “BOARD OF DIRECTORS AND CORPORATE 
GOVERNANCE – Corporate Governance Information – Director Independence.” 

Item 14. Principal Accounting Fees and Services 

The information required by this item is hereby incorporated by reference to the material appearing in the Proxy 

Statement under the caption “AUDIT RELATED MATTERS.” 

PART IV 

Item 15. Exhibits and Financial Statement Schedules 

The following documents are filed as part of this report: 

(a)  Financial Statements 

Walker & Dunlop, Inc. and Subsidiaries Consolidated Financial Statements 
Reports of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets 
Consolidated Statements of Income and Comprehensive Income 
Consolidated Statements of Changes in Equity  
Consolidated Statements of Cash Flows 
Notes to Consolidated Financial Statements 

(b)  Exhibits 

2.1 

2.2 

2.3 

 Contribution Agreement, dated as of October 29, 2010, by and among Mallory Walker, Howard W. Smith,
William M. Walker, Taylor Walker, Richard C. Warner, Donna Mighty, Michael Yavinsky, Edward B. Hermes,
Deborah A. Wilson and Walker & Dunlop, Inc. (incorporated by reference to Exhibit 2.1 to Amendment No. 4
to the Company's Registration Statement on Form S-1 (File No. 333-168535) filed on December 1, 2010) 
 Contribution  Agreement,  dated  as  of  October 29,  2010,  by  and  between  Column  Guaranteed LLC  and
Walker & Dunlop, Inc. (incorporated by reference to Exhibit 2.2 to Amendment No. 4 to the Company's Reg-
istration Statement on Form S-1 (File No. 333-168535) filed on December 1, 2010) 
 Amendment No. 1 to Contribution Agreement, dated as of December 13, 2010, by and between Column Guar-
anteed LLC and Walker & Dunlop, Inc. (incorporated by reference to Exhibit 2.3 to Amendment No. 6 to the
Company's Registration Statement on Form S-1 (File No. 333-168535) filed on December 13, 2010) 

63 

 
 
 
2.4 

3.1 

3.2 

4.1 

4.2 

4.3 

4.4 

4.5 

4.6 

4.7* 

10.1 

10.2† 

10.3† 

10.4† 

10.5† 

10.6† 

10.7† 

 Purchase Agreement, dated June 7, 2012, by and among Walker & Dunlop, Inc., Walker & Dunlop, LLC, CW
Financial Services LLC and CWCapital LLC (incorporated by reference to Exhibit 2.1 to the Company’s Cur-
rent Report on Form 8-K/A filed on June 15, 2012) 
 Articles of Amendment and Restatement of Walker & Dunlop, Inc. (incorporated by reference to Exhibit 3.1
to Amendment No. 4 to the Company's Registration Statement on Form S-1 (File No. 333-168535) filed on
December 1, 2010) 
 Amended and Restated Bylaws of Walker & Dunlop, Inc. (incorporated by reference to Exhibit 3.1 to the Com-
pany’s Current Report on Form 8-K filed on November 8, 2018) 
 Specimen Common Stock Certificate of Walker & Dunlop, Inc. (incorporated by reference to Exhibit 4.1 to
Amendment No. 2 to the Company's Registration Statement on Form S-1 (File No. 333-168535) filed on Sep-
tember 30, 2010) 
 Registration Rights Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and Mallory
Walker, Taylor Walker, William M. Walker, Howard W. Smith, III, Richard C. Warner, Donna Mighty, Mi-
chael Yavinsky, Ted Hermes, Deborah A. Wilson and Column Guaranteed LLC (incorporated by reference to
Exhibit 10.1 to the Company's Current Report on Form 8-K filed on December 27, 2010) 
 Stockholders Agreement, dated December 20, 2010, by and among William M. Walker, Mallory Walker, Col-
umn Guaranteed LLC and Walker & Dunlop, Inc. (incorporated by reference to Exhibit 10.2 to the Company's
Current Report on Form 8-K filed on December 27, 2010) 
 Piggy  Back  Registration  Rights  Agreement,  dated  June  7,  2012,  by  and  among  Column  Guaranteed,  LLC,
William  M.  Walker,  Mallory Walker,  Howard W.  Smith,  III, Deborah A. Wilson,  Richard  C. Warner,  CW
Financial Services LLC and Walker & Dunlop, Inc. (incorporated by reference to Exhibit 4.3 to the Company’s
Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2012) 
 Voting Agreement, dated as of June 7, 2012, by and among Walker & Dunlop, Inc., Walker & Dunlop, LLC,
Mallory  Walker,  William  M.  Walker,  Richard  Warner,  Deborah  Wilson,  Richard  M.  Lucas,  Howard  W.
Smith, III and CW Financial Services LLC (incorporated by reference to Annex C of the Company’s proxy
statement filed on July 26, 2012) 
 Voting Agreement, dated as of June 7, 2012, by and among Walker & Dunlop, Inc., Walker & Dunlop, LLC,
Column Guaranteed, LLC and CW Financial Services LLC (incorporated by reference to Annex D of the Com-
pany’s proxy statement filed on July 26, 2012) 
 Description  of  Registrant’s  Securities  Registered  Pursuant  to  Section  12  of  the  Securities  Exchange  Act  of
1934, as amended. 
 Formation  Agreement,  dated  January 30,  2009,  by  and  among  Green  Park  Financial  Limited  Partnership,
Walker & Dunlop, Inc., Column Guaranteed LLC and Walker & Dunlop, LLC (incorporated by reference to
Exhibit 10.1 to the Company's Registration Statement on Form S-1 (File No. 333-168535) filed on August 4,
2010) 
 Employment  Agreement,  dated  October 27,  2010,  between  Walker &  Dunlop, Inc.  and  William  M.  Walker
(incorporated by reference to Exhibit 10.2 to Amendment No. 4 to the Company's Registration Statement on
Form S-1 (File No. 333-168535) filed on December 1, 2010) 
 Amendment to the Employment Agreement between Walker & Dunlop, Inc. and William M. Walker, effective
as of December 14, 2012 (incorporated by reference to Exhibit 10.3 to the Company’s Annual Report on Form
10-K for the year ended December 31, 2012) 
 Employment Agreement, dated October 27, 2010, between Walker & Dunlop, Inc. and Howard W. Smith, III
(incorporated by reference to Exhibit 10.3 to Amendment No. 4 to the Company's Registration Statement on
Form S-1 (File No. 333-168535) filed on December 1, 2010) 
 Amendment to the Employment Agreement between Walker & Dunlop, Inc. and Howard W. Smith, III, effec-
tive as of December 14, 2012 (incorporated by reference to Exhibit 10.5 to the Company’s Annual Report on
Form 10-K for the year ended December 31, 2012) 
 Employment Agreement, dated October 27, 2010, between Walker & Dunlop, Inc. and Richard Warner (incor-
porated by reference to Exhibit 10.5 to Amendment No. 4 to the Company's Registration Statement on Form S-
1 (File No. 333-168535) filed on December 1, 2010) 
 Amendment to the Employment Agreement between Walker & Dunlop, Inc. and Richard Warner, effective as
of December 14, 2012 (incorporated by reference to Exhibit 10.10 to the Company’s Annual Report on Form
10-K for the year ended December 31, 2012) 

64 

10.8† 

10.9† 

10.10† 

10.11† 

10.12† 

10.13† 

10.14† 

10.15† 

10.16† 

10.17† 

10.18† 

10.19† 

10.20† 

10.21† 

10.22† 

10.23† 

10.24† 

10.25† 

10.26† 

10.27† 

10.28† 

10.29† 

10.30† 

10.31† 

 Employment Agreement, dated October 27, 2010, between Walker & Dunlop, Inc. and Richard M. Lucas (in-
corporated  by  reference  to  Exhibit 10.6  to  Amendment  No. 4  to  the  Company's  Registration  Statement  on
Form S-1 (File No. 333-168535) filed on December 1, 2010) 
 Amendment to the Employment Agreement between Walker & Dunlop, Inc. and Richard M. Lucas, effective
as of December 14, 2012 (incorporated by reference to Exhibit 10.12 to the Company’s Annual Report on Form
10-K for the year ended December 31, 2012) 
 Employment Agreement, dated March 3, 2013 between Walker & Dunlop, Inc. and Stephen P. Theobald (in-
corporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed March 4, 2013) 
 2010 Equity Incentive Plan, as amended (incorporated by reference to Exhibit 10.1 to the Company’s Current
Report on Form 8-K filed on August 30, 2012) 
Management Deferred Stock Unit Purchase Plan, as amended (incorporated by reference to Exhibit 10.13 to
the Company’s Annual Report on Form 10-K for the year ended December 31, 2015) 
Management Deferred Stock Unit Purchase Matching Program, as amended (incorporated by reference to Ex-
hibit 10.14 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2015) 
 Form of Restricted Common Stock Award Agreement (Employee) (incorporated by reference to Exhibit 10.3
to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2012) 
 Amendment to Restricted Stock Award Agreement (Employee) (2010 Equity Incentive Plan) (incorporated by
reference  to  Exhibit 10.3  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the  quarterly  period  ended
March 31, 2015) 
 Form of Restricted Common Stock Award Agreement (Director) (incorporated by reference to Exhibit 10.4 to
the Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2012) 
 Amendment to Restricted Stock Award Agreement (Director) (2010 Equity Incentive Plan) (incorporated by
reference  to  Exhibit 10.4  to  the  Company’s  Quarterly  Report  on  Form  10-Q  for  the  quarterly  period  ended
March 31, 2015) 
 Form of Non-Qualified Stock Option Award Agreement (incorporated by reference to Exhibit 10.5 to the Com-
pany’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2012) 
 Amendment to Non-Qualified Stock Option Agreement Under the 2010 Equity Incentive Plan (incorporated
by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended
June 30, 2019) 
 Form of Incentive Stock Option Award Agreement (incorporated by reference to Exhibit 10.6 to the Company’s
Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2012) 
 Form  of Deferred  Stock  Unit  Award Agreement  (Matching  Program)  (incorporated by reference  to  Exhibit
10.22 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2012) 
 Form of Restricted Stock Unit Award Agreement (Matching Program) (incorporated by reference to Exhibit
10.23 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2012) 
 Form of Deferred Stock Unit Award Agreement (Purchase Plan, as amended) (incorporated by reference to
Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2015)
 Form of Amendment to Deferred Stock Unit Award Agreement (Purchase Plan) (incorporated by reference to
Exhibit 10.5 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2015)
 Walker & Dunlop, Inc. 2015 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company’s
Registration Statement on Form S-8 (File No. 333-204722) filed June 4, 2015) 
 Amendment No. 1 to Walker & Dunlop, Inc. 2015 Equity Incentive Plan (incorporated by reference to Exhibit
10.25 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2016) 

 Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.2 to the Company’s
Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2019) 
 Amendment to Non-Qualified Stock Option Agreement Under the 2015 Equity Incentive Plan (incorporated
by reference to Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended
June 30, 2019) 
 Form of Performance Stock Unit Agreement (incorporated by reference to Exhibit 10.3 to the Company’s Reg-
istration Statement on Form S-8 (File No. 333-204722) filed June 4, 2015) 
 Form of Restricted Stock Agreement (incorporated by reference to Exhibit 10.4 to the Company’s Registration
Statement on Form S-8 (File No. 333-204722) filed June 4, 2015) 
 Form of Restricted Stock Agreement (Directors) (incorporated by reference to Exhibit 10.5 to the Company’s
Registration Statement on Form S-8 (File No. 333-204722) filed June 4, 2015) 

65 

 
 
10.32† 

10.33† 

10.34† 

10.35† 

10.36† 

10.37† 

10.38† 

10.39† 

10.40† 

10.41† 

10.42† 

10.43† 

10.44† 

10.45† 

10.46† 

10.47† 

10.48† 

10.49† 

10.50† 

10.51† 

 Form of Restricted Stock Unit Agreement (Matching Program) (incorporated by reference to Exhibit 10.7 to
the Company’s Registration Statement on Form S-8 (File No. 333-204722) filed June 4, 2015) 
 Form of Deferred Stock Unit Agreement (Matching Program) (incorporated by reference to Exhibit 10.8 to the
Company’s Registration Statement on Form S-8 (File No. 333-204722) filed June 4, 2015) 
 Form of Non-Qualified Stock Option Transfer Agreement (incorporated by reference to Exhibit 10.5 to the
Company’s Quarterly Report on Form 10-Q for the quarterly period ended June 30, 2019) 
 Management Deferred Stock Unit Purchase Plan, as amended and restated effective May 1, 2017 (incorporated
by reference to Exhibit 10.32 to the Company’s Annual Report on Form 10-K for the year ended December 31,
2017) 
 Management Deferred Stock Unit Purchase Matching Program, as amended and restated effective May 1, 2017
(incorporated by reference to Exhibit 10.33 to the Company’s Annual Report on Form 10-K for the year ended
December 31, 2017) 
 Form of Deferred Stock Unit Award Agreement (Purchase Plan, as amended) (incorporated by reference to
Exhibit 10.34 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2017) 
 Form  of Deferred  Stock  Unit  Award Agreement  (Matching  Program)  (incorporated by reference  to  Exhibit
10.35 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2017) 
 Form of Restricted Stock Unit Award Agreement (Matching Program) (incorporated by reference to Exhibit
10.36 to the Company’s Annual Report on Form 10-K for the year ended December 31, 2017) 
 Non-Executive  Director  Compensation  Rates  (incorporated  by  reference  to  Exhibit  10.1  to  the  Company’s
Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2017) 
 Walker & Dunlop, Inc. Deferred Compensation Plan for Non-Employee Directors (incorporated by reference
to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended March 31,
2016) 
 Walker & Dunlop, Inc. Deferred Compensation Plan for Non-Employee Directors Election Form (incorporated
by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the quarterly period ended
March 31, 2016) 
 Walker & Dunlop, Inc. 2015 Equity Incentive Plan Restricted Stock Agreement (Directors) (incorporated by
reference  to  Exhibit 10.4  to the  Company’s Quarterly  Report on Form  10-Q for  the quarterly  period  ended
March 31, 2016) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and William M.
Walker (incorporated by reference to Exhibit 10.21 to the Company's Annual Report on Form 10-K for the year
ended December 31, 2010) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and Howard W.
Smith, III (incorporated by reference to Exhibit 10.23 to the Company's Annual Report on Form 10-K for the
year ended December 31, 2010) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and John Rice
(incorporated by reference to Exhibit 10.25 to the Company's Annual Report on Form 10-K for the year ended
December 31, 2010) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and Richard M.
Lucas (incorporated by reference to Exhibit 10.26 to the Company's Annual Report on Form 10-K for the year
ended December 31, 2010) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and Alan J. Bow-
ers (incorporated by reference to Exhibit 10.28 to the Company's Annual Report on Form 10-K for the year
ended December 31, 2010) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and Cynthia A.
Hallenbeck (incorporated by reference to Exhibit 10.29 to the Company's Annual Report on Form 10-K for the
year ended December 31, 2010) 
 Indemnification  Agreement,  dated  December 20,  2010,  by  and  among  Walker  &  Dunlop, Inc.  and  Dana  L.
Schmaltz (incorporated by reference to Exhibit 10.30 to the Company's Annual Report on Form 10-K for the
year ended December 31, 2010) 
 Indemnification Agreement, dated December 20, 2010, by and among Walker & Dunlop, Inc. and Richard C.
Warner (incorporated by reference to Exhibit 10.31 to the Company's Annual Report on Form 10-K for the year
ended December 31, 2010) 

66 

10.52† 

10.53† 

10.54† 

10.55† 

10.56† 

10.57† 

10.58† 

10.59 

10.60 

10.61 

10.62 

10.63 

10.64 

10.65 

10.66 

10.67 

10.68 

 Indemnification Agreement, dated March 3, 2013, between Walker & Dunlop, Inc. and Stephen P. Theobald
(incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on March 4,
2013) 
 Indemnification Agreement, dated November 2, 2012, by and among Walker & Dunlop, Inc. and Michael D.
Malone (incorporated by reference to Exhibit 10.40 to the Company’s Annual Report on Form 10-K for the
year ended December 31, 2012) 
 Indemnification Agreement, dated February 28, 2017, by and among Walker & Dunlop, Inc. and Michael J.
Warren (incorporated by reference to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the
quarterly period ended March 31, 2017) 
 Indemnification Agreement, dated March 6, 2019, by and between Walked & Dunlop, Inc. and Ellen D. Levy
(incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarterly
period ended March 31, 2019) 
 Performance Stock Unit Agreement (incorporated by reference to Exhibit 10.3 to the Company’s Quarterly
Report on Form 10-Q for the quarterly period ended March 31, 2013) 
 Walker & Dunlop, Inc. Deferred Compensation Plan (incorporated by reference to Exhibit 10.1 to the Com-
pany’s Current Report on Form 8-K filed on November 20, 2019) 
 Form of Trust Agreement (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form
8-K filed on November 20, 2019) 
 Second Amended and Restated Warehousing Credit and Security Agreement, dated as of September 11, 2017,
by and among Walker & Dunlop, LLC, Walker & Dunlop, Inc. and PNC Bank, National Association, as Lender
(incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on September
13, 2017) 
 First Amendment to Second Amended and Restated Warehousing Credit and Security Agreement, dated as of
September 15, 2017, by and among Walker & Dunlop, LLC, Walker & Dunlop, Inc. and PNC Bank, National
Association, as Lender (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form
8-K filed on September 20, 2017) 
 Second Amendment to Second Amended and Restated Warehousing Credit and Security Agreement, dated as
of September 10, 2018, by and among Walker & Dunlop, LLC, Walker & Dunlop, Inc. and PNC Bank, Na-
tional Association, as Lender (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on
Form 8-K filed on September 13, 2018) 
 Third Amendment to Second Amended and Restated Warehousing Credit and Security Agreement, dated as of
May 20, 2019, by and among Walker & Dunlop, LLC, Walker & Dunlop, Inc. and PNC Bank, National Asso-
ciation, as Lender (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K
filed on May 23, 2019) 
 Fourth Amendment to Second Amended and Restated Warehousing Credit and Security Agreement, dated as
of September 6, 2019, by and among Walker & Dunlop, LLC, Walker & Dunlop, Inc. and PNC Bank, National
Association, as Lender (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form
8-K filed on September 11, 2019) 
 Second  Amended  and  Restated  Guaranty  and  Suretyship  Agreement,  dated  as  of  September  11,  2017,  by
Walker & Dunlop, Inc. in favor of PNC Bank, National Association, as Lender (incorporated by reference to
Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on September 13, 2017) 
 Closing Side Letter, dated as of September 4, 2012, by and among Walker & Dunlop, Inc., CW Financial Ser-
vices LLC and CWCapital LLC (incorporated by reference to Exhibit 10.1 to the Company’s Current Report
on Form 8-K filed on September 10, 2012) 
 Registration Rights Agreement, dated as of September 4, 2012, by and between Walker & Dunlop, Inc. and
CW Financial Services LLC (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on
Form 8-K filed on September 10, 2012) 
 Closing Agreement, dated as of September 4, 2012, by and among Walker & Dunlop, Inc., CW Financial Ser-
vices LLC and CWCapital LLC (incorporated by reference to Exhibit 10.3 to the Company’s Current Report
on Form 8-K filed on September 10, 2012) 
 Transfer and Joinder Agreement, dated as of September 4, 2012, by and among Walker & Dunlop, Inc., CW
Financial Services LLC and Galaxy Acquisition LLC (incorporated by reference to Exhibit 10.4 to the Com-
pany’s Current Report on Form 8-K filed on September 10, 2012) 

67 

10.69 

10.70 

10.71 

21* 
23* 
31.1* 
31.2* 
32** 

101.1* 
101.2* 
101.3* 
101.4* 
101.5* 
101.6* 
104 

 Amended  and  Restated  Credit  Agreement,  dated  as  of  November 7,  2018,  by  and  among  Walker &  Dun-
lop, Inc., as borrower, the lenders referred to therein, Wells Fargo Bank, National Association, as administrative
agent,  and Wells  Fargo  Securities,  LLC  and  JPMorgan  Chase  Bank, N.A.,  as  joint  lead  arrangers  and joint
bookrunners (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on
November 13, 2018) 
 Amendment No. 1, dated of December 17, 2019, to Credit Agreement, dated as of November 7, 2018, among
Walker & Dunlop, Inc., the lenders party thereto, and Wells Fargo Bank, National Association, as Administra-
tive Agent (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on
December 20, 2019) 
 Amended and Restated Guarantee and Collateral Agreement, dated as of November 7, 2018, among Walker &
Dunlop, Inc., as borrower, certain subsidiaries of Walker & Dunlop, Inc., as subsidiary guarantors, and Wells
Fargo Bank, National Association, as administrative agent (incorporated by reference to Exhibit 10.2 to the
Company’s Current Report on Form 8-K filed on November 13, 2018) 
 List of Subsidiaries of Walker & Dunlop, Inc. as of December 31, 2019 
 Consent of KPMG LLP (Independent Registered Public Accounting Firm)  
 Certification of Walker & Dunlop, Inc.'s Chief Executive Offer Pursuant to Rule 13a-14(a) 
 Certification of Walker & Dunlop, Inc.'s Chief Financial Offer Pursuant to Rule 13a-14(a) 
 Certification of Walker & Dunlop, Inc.'s Chief Executive Officer and Chief Financial Officer pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 
 Inline XBRL Instance Document 
 Inline XBRL Taxonomy Extension Schema Document 
 Inline XBRL Taxonomy Extension Calculation Linkbase Document 
 Inline XBRL Taxonomy Extension Definition Linkbase Document 
 Inline XBRL Taxonomy Extension Label Linkbase Document 
 Inline XBRL Taxonomy Extension Presentation Linkbase Document 
 Cover Page Interactive Data File (formatted as Inline XBRL and contained an Exhibit 101) 

†: 
*: 
**:  

Denotes a management contract or compensation plan, contract or arrangement. 
Filed herewith. 
Furnished herewith. 

Item 16. Form 10-K Summary 

Not applicable. 

68 

 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Walker & Dunlop, Inc. 

By:   

/s/ William M. Walker 
William M. Walker 
Chairman and Chief Executive Officer  

Date:  February 26, 2020 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated. 

      Date 

  February 26, 2020 

  February 26, 2020 

  February 26, 2020 

  February 26, 2020 

  February 26, 2020 

  February 26, 2020 

Signature 

    Title 

/s/ William M. Walker  
William M. Walker 

  Chairman and Chief Executive 
  Officer (Principal Executive Officer) 

/s/ Alan J. Bowers  
Alan J. Bowers 

/s/ Ellen D. Levy 

Ellen D. Levy 

  Director 

  Director 

/s/ Michael D. Malone 
Michael D. Malone 

  Director 

  Director 

  Director 

/s/ John Rice 
John Rice 

/s/ Dana L. Schmaltz 
Dana L. Schmaltz  

/s/ Howard W. Smith, III 
Howard W. Smith, III 

/s/ Michael J. Warren 
Michael J. Warren 

  President and Director 

  February 26, 2020 

  Director 

  February 26, 2020 

/s/ Stephen P. Theobald 
Stephen P. Theobald 

  Executive Vice President and Chief Financial 
  Officer (Principal Financial Officer and Principal 

  February 26, 2020 

Accounting Officer) 

69 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INDEX TO THE FINANCIAL STATEMENTS 

CONTENTS 

Reports of Independent Registered Public Accounting Firm 
Consolidated Financial Statements of Walker & Dunlop, Inc. and Subsidiaries: 
 Consolidated Balance Sheets as of December 31, 2019 and 2018 
Consolidated Statements of Income and Comprehensive Income for the Years Ended December 31, 2019, 

2018, and 2017 

 Consolidated Statements of Changes in Equity for the Years Ended December 31, 2019, 2018, and 2017 
 Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018, and 2017 
 Notes to the Consolidated Financial Statements 

PAGE 
F-2 

F-6 

F-7 
F-8 
F-9 – F-10 
F-11 

F-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and Board of Directors 
Walker & Dunlop, Inc.: 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated balance sheets of Walker & Dunlop, Inc. and subsidiaries (the Company) 
as of December 31, 2019 and 2018, the related consolidated statements of income and comprehensive income, changes in 
equity,  and  cash flows  for  each of  the  years  in  the  three year  period  ended  December  31, 2019,  and  the  related  notes 
(collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in 
all  material  respects,  the  financial  position  of  the  Company  as  of  December  31,  2019  and  2018,  and  the  results  of  its 
operations and its cash flows for each of the years in the three year period ended December 31, 2019, in conformity with 
U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria 
established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of 
the Treadway Commission, and our report dated February 26, 2020 expressed an unqualified opinion on the effectiveness 
of the Company’s internal control over financial reporting. 

Basis for Opinion 

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to 
express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm regis-
tered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and per-
form  the  audit  to  obtain  reasonable  assurance  about whether  the  consolidated  financial  statements  are  free of  material 
misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material 
misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that re-
spond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures 
in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant 
estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. 
We believe that our audits provide a reasonable basis for our opinion. 

Critical Audit Matter 
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial 
statements that was communicated or is required to be communicated to the audit committee and that: (1) relates to ac-
counts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, 
subjective, or complex judgments. The communication of a critical audit matter does not alter in any way our opinion on 
the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, 
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

As discussed in Notes 2 and 3 to the consolidated financial statements, the capitalized mortgage servicing rights amounted 
to $206.9 million for the year ended December 31, 2019.  For loans originated and sold by the Company, the capitalized 
mortgage servicing rights (“OMSRs”) are initially recorded at fair value.  The initial valuation of the OMSRs is reflected 
as an addition to the mortgage servicing rights reported on the Consolidated Balance Sheets.  The fair value of the OMSRs 
at the loan sale date is based on estimates of expected net cash flows associated with the servicing rights, and includes 
assumptions for the estimated life of the loan, escrow earnings rate and servicing cost. The estimated net cash flows are 
discounted at a rate that reflects the credit and liquidity risk of the OMSRs over the estimated life of the underlying loan. 
The estimated life of the underlying loan is estimated giving consideration to the prepayment provisions in the loan and 
estimates of default. The estimated earnings rate on escrow accounts associated with servicing the loan for the estimated 

F-2 

 
life  of  the  OMSRs  is  added  to  the  estimated  future  cash  flows.    The  estimated  future  cost  to  service  the  loan  for  the 
estimated life of the OMSRs is subtracted from the estimated future cash flows.  

We identified the assessment of initial valuation of the OMSRs as a critical audit matter because it involved significant 
measurement and valuation uncertainty requiring complex auditor judgment. It also involved specific knowledge and ex-
perience because of the level of judgment and limited publicly available transactional and market participant data. Our 
assessment encompassed the evaluation of the key assumptions requiring judgment used in estimating the net cash flows 
and determining the initial fair value of the OMSRs, including the discount rate, estimated life of the loan, escrow earnings 
rate, and servicing cost. 

The following are the primary procedures we performed to address this critical audit matter. We tested the effectiveness 
of certain internal controls over the (1) development, approval and governance for the determination and application of 
the discount rate, estimated life of loan, escrow earnings rate, and servicing cost assumptions, and (2) preparation and 
measurement of the OMSRs estimate for each loan. We involved internal valuation professionals with specialized skill 
and knowledge, who assisted in the evaluation of the discount rate, estimated life of loan, escrow earnings rate, and ser-
vicing cost assumptions used for initial OMSRs valuation, by comparing it against ranges that were independently devel-
oped using available market data for comparable entities and loans, and an industry market survey. We performed sensi-
tivity analyses over the discount rate, estimated life of loan, escrow earnings rate, and servicing cost assumptions to assess 
their impact on the Company’s determination of the initial fair value of the OMSRs. 

   /s/ KPMG LLP 

We have served as the Company’s auditor since 2007. 

McLean, Virginia 
February 26, 2020  

F-3 

 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Stockholders and Board of Directors 
Walker & Dunlop, Inc.: 

Opinion on Internal Control Over Financial Reporting  

We have audited Walker & Dunlop, Inc. and subsidiaries’, (the Company) internal control over financial reporting as of 
December 31, 2019, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Com-
mittee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material 
respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in In-
ternal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission. 

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consol-
idated statements of income and comprehensive income, changes in equity, and cash flows for each of the years in the 
three-year period ended December 31, 2019, and the related notes (collectively, the consolidated financial statements), and 
our report dated February 26, 2020 expressed an unqualified opinion on those consolidated financial statements. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s 
Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the appli-
cable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of inter-
nal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design 
and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other 
procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our 
opinion. 

Definition and Limitations of Internal Control Over Financial Reporting  

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with gen-
erally accepted accounting principles. A company’s internal control over financial reporting includes those policies and 
procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the trans-
actions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as 
necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and 
that receipts and expenditures of the company are being made only in accordance with authorizations of management and 
directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized 
acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. 

F-4 

 
 
 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

McLean, Virginia 
February 26, 2020 

   /s/ KPMG LLP 

F-5 

 
 
Walker & Dunlop, Inc. and Subsidiaries 
Consolidated Balance Sheets 
(In thousands, except per share data) 

Assets 

Cash and cash equivalents 
Restricted cash 
Pledged securities, at fair value 
Loans held for sale, at fair value 
Loans held for investment, net 
Mortgage servicing rights 
Goodwill and other intangible assets 
Derivative assets 
Receivables, net 
Other assets 

Total assets 

Liabilities 

Warehouse notes payable 
Note payable 
Guaranty obligation, net of accumulated amortization 
Allowance for risk-sharing obligations 
Deferred tax liabilities, net 
Derivative liabilities 
Performance deposits from borrowers 
Other liabilities 

Total liabilities 

Equity 

  $ 

  $ 

  $ 

  $ 

Preferred shares, 50,000 authorized; none issued. 
Common stock, $0.01 par value. Authorized 200,000; issued and outstanding 30,035 

  $ 

shares at December 31, 2019 and 29,497 shares at December 31, 2018. 

Additional paid-in capital ("APIC") 
Accumulated other comprehensive income (loss) ("AOCI") 
Retained earnings 

Total stockholders’ equity 
Noncontrolling interests 

Total equity 
Commitments and contingencies (NOTES 2 and 9) 
Total liabilities and equity 

December 31,  

2019 

 120,685   $ 
 8,677  
 121,767  
 787,035  
 543,542  
 718,799  
 182,959  
 15,568  
 52,146  
 124,021  
 2,675,199   $ 

 906,128   $ 
 293,964  
 54,695  
 11,471  
 146,811  
 36  
 7,996  
 211,813  
 1,632,914   $ 

2018 

 90,058  
 20,821  
 116,331  
 1,074,348  
 497,291  
 670,146  
 177,093  
 35,536  
 50,419  
 50,014  
 2,782,057  

 1,161,382  
 296,010  
 46,870  
 4,622  
 125,542  
 32,697  
 20,335  
 187,407  
 1,874,865  

 —   $ 

 —  

 300  
 237,877  
 737  
 796,775  
 1,035,689   $ 
 6,596  
 1,042,285   $ 

 —  

 295  
 235,152  
 (75) 
 666,752  
 902,124  
 5,068  
 907,192  
 —  
 2,782,057  

  $ 

  $ 

  $ 

 2,675,199   $ 

See accompanying notes to consolidated financial statements. 

F-6 

 
 
 
 
 
 
 
 
 
     
  
 
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
  
  
 
  
  
 
  
  
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 
Consolidated Statements of Income and Comprehensive Income 
(In thousands, except per share data) 

Revenues 

Loan origination and debt brokerage fees, net 
Fair value of expected net cash flows from servicing, net 
Servicing fees 
Net warehouse interest income, loans held for sale 
Net warehouse interest income, loans held for investment 
Escrow earnings and other interest income 
Other revenues 
Total revenues 

Expenses 

Personnel 
Amortization and depreciation 
Provision (benefit) for credit losses 
Interest expense on corporate debt 
Other operating expenses 

Total expenses 
Income from operations 

Income tax expense 

Net income before noncontrolling interests 

Less: net income (loss) from noncontrolling interests 

Walker & Dunlop net income 

Other comprehensive income (loss), net of tax: 

2019 

2018 

2017 

 $   258,471 
 180,766 
 214,550 
 1,917 
 23,782 
 56,835 
 80,898 
 $   817,219 

 $   234,681 
 172,401 
 200,230 
 5,993 
 8,038 
 42,985 
 60,918 
 $   725,246 

$   245,484 
 193,886 
 176,352 
 15,077 
 9,390 
 20,396 
 51,272 
$   711,857 

 $   346,168 
 152,472 
 7,273 
 14,359 
 66,596 
 $   586,868 
 $   230,351 
 57,121 
 $   173,230 
 (143)
 $   173,373 

 $   297,303 
 142,134 
 808 
 10,130 
 62,021 
 $   512,396 
 $   212,850 
 51,908 
 $   160,942 
 (497)
 $   161,439 

$   289,277 
 131,246 
 (243)
 9,745 
 48,171 
$   478,196 
$   233,661 
 21,827 
$   211,834 
 707 
$   211,127 

Net change in unrealized gains and losses on pledged available-for-sale securities 

Walker & Dunlop comprehensive income 

 812 
 $   174,185 

 (168)
 $   161,271 

 (14)
$   211,113 

Basic earnings per share (NOTE 11) 
Diluted earnings per share (NOTE 11) 

Basic weighted average shares outstanding 
Diluted weighted average shares outstanding 

 $ 
 $ 

 5.61 
 5.45 

 $ 
 $ 

 5.15 
 4.96 

$ 
$ 

 6.72 
 6.47 

 29,913 
 30,815 

 30,202 
 31,384 

 30,176 
 31,386 

See accompanying notes to consolidated financial statements. 

F-7 

 
     
     
     
  
 
 
  
  
 
   
   
  
 
 
 
 
   
   
  
   
   
  
 
 
 
 
 
 
  
  
 
   
   
  
   
   
  
   
   
  
   
   
  
   
   
  
  
  
 
  
  
 
 
  
  
 
 
 
 
   
   
  
   
   
  
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 
Consolidated Statements of Changes in Equity 
(in thousands) 

Stockholders' Equity 

  Common Stock 
     Shares     Amount     APIC 

  Retained    Noncontrolling  

    AOCI     Earnings     

Interests 

Balance at December 31, 2016 
Walker & Dunlop net income 
Net income from noncontrolling interests 
Other comprehensive income (loss), net of tax  
Stock-based compensation - equity classified   
Issuance of common stock in connection with 

 29,551   $   296   $  228,782   $   107   $  381,031   $ 
 —      211,127    
 —    
 —    
 —    
 (14)   
 —    
 —    

 —    
 —    
 —    
 19,973    

 —    
 —    
 —    
 —    

 —    
 —    
 —    
 —    

 4,858   $ 
 —    
 707    
 —    
 —    

Total 
Equity 
 615,074 
 211,127 
 707 
 (14)
 19,973 

equity compensation plans 

 1,272    

 12    

 3,001    

 —    

 —    

 —    

 3,013 

Repurchase and retirement of common stock 

(NOTE 11) 

 (807)   

 (8)     (22,676)    

Balance at December 31, 2017 
Walker & Dunlop net income 
Net income (loss) from noncontrolling inter-

ests 

Other comprehensive income (loss), net of tax  
Stock-based compensation - equity classified   
Issuance of common stock in connection with 

 30,016   $   300   $  229,080   $ 
 —    

 —    

 —    

 —      (12,215)   
 93   $  579,943   $ 
 —      161,439    

 —    
 5,565   $ 
 —    

 (34,899)
 814,981 
 161,439 

 —    
 —    
 —    

 —    
 —    
 —    

 —    
 —    
 —      (168)   
 —    

 22,765    

 —    
 —    
 —    

 (497)   
 —    
 —    

 (497)
 (168)
 22,765 

equity compensation plans 

 958    

 10    

 8,939    

 —    

 —    

 —    

 8,949 

Repurchase and retirement of common stock 

(NOTE 11) 

Cash dividends paid ($1.00 per common 

 (1,477)   

 (15)     (25,632)    

 —      (43,185)   

 —    

 (68,832)

share) 

Balance at December 31, 2018 

 —    

 —    

 —    

 —      (31,445)   

 29,497   $   295   $  235,152   $   (75)  $  666,752   $ 

 —    
 5,068   $ 

 (31,445)
 907,192 

Cumulative-effect adjustment for adoption of 

ASU 2016-02, net of tax 
Walker & Dunlop net income 
Net income (loss) from noncontrolling inter-

ests 

Contributions from noncontrolling interests 
Other comprehensive income (loss), net of tax  
Stock-based compensation - equity classified   
Issuance of common stock in connection with 

 —    
 —    

 —    
 —    

 —    
 —    

 —    
 (1,002)   
 —      173,373    

 —    
 —    

 (1,002)
 173,373 

 —    
 —    
 —    
 —    

 —    
 —    
 —    
 —    

 —    
 —    
 —    
 22,819    

 —    
 —    
 812    
 —    

 —    
 —    
 —    
 —    

 (143)   
 1,671    
 —    
 —    

 (143)
 1,671 
 812 
 22,819 

equity compensation plans 

 1,118    

 11    

 5,500    

 —    

 —    

 —    

 5,511 

Repurchase and retirement of common stock 

(NOTE 11) 

Cash dividends paid ($1.20 per common 

 (580)   

 (6)     (25,594)    

 —    

 (5,076)   

 —    

 (30,676)

share) 

Balance at December 31, 2019 

 —    

 —    

 —    

 —      (37,272)   

 30,035   $   300   $  237,877   $   737   $  796,775   $ 

 —    

 (37,272)
 6,596   $  1,042,285 

See accompanying notes to consolidated financial statements. 

F-8 

 
 
 
 
 
 
 
     
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 
Consolidated Statements of Cash Flows 
(In thousands) 

For the year ended December 31,  
2018 

2017 

2019 

Cash flows from operating activities 

Net income before noncontrolling interests 
Adjustments to reconcile net income to net cash provided by (used in) operating 

activities: 

Gains attributable to the fair value of future servicing rights, net of guaranty 

obligation 

Change in the fair value of premiums and origination fees (NOTE 2) 
Amortization and depreciation 
Stock compensation-equity and liability classified 
Provision (benefit) for credit losses 
Deferred tax expense (benefit) 
Originations of loans held for sale 
Sales of loans to third parties 
Amortization of deferred loan fees and costs 
Amortization of debt issuance costs and debt discount 
Origination fees received from loans held for investment 
Cash paid for cloud computing implementation costs 
Changes in:  

  $ 

 173,230   $ 

 160,942  $ 

 211,834  

 (180,766) 
 6,041  
 152,472  
 24,075  
 7,273  
 22,012  
 (15,746,949) 
 16,007,910  
 (6,587) 
 5,451  
 2,553  
 (6,194) 

 (172,401)
 (5,037)
 142,134 
 23,959 
 808 
 17,483 
 (15,153,003)
 15,050,932 
 (1,742)
 7,509 
 3,968 
 — 

 (193,886) 
 5,781  
 131,246  
 21,134  
 (243) 
 (30,961) 
 (17,018,424) 
 17,937,915  
 (2,298) 
 4,886  
 1,109  
 —  

Receivables, net 
Other assets 
Other liabilities 
Performance deposits from borrowers 
Net cash provided by (used in) operating activities 

Cash flows from investing activities 

Capital expenditures 
Purchases of equity-method investments 
Proceeds from the sale of equity-method investments 
Purchases of pledged available-for-sale ("AFS") securities 
Proceeds from prepayment of pledged debt AFS securities 
Funding of preferred equity investments 
Proceeds from the payoff of preferred equity investments 
Distributions from (investments in) joint ventures, net 
Acquisitions, net of cash received 
Purchase of mortgage servicing rights 
Originations of loans held for investment 
Principal collected on loans held for investment upon payoff 
Sales of loans held for investment 

Net cash provided by (used in) investing activities 

Cash flows from financing activities 

Borrowings (repayments) of warehouse notes payable, net 
Borrowings of interim warehouse notes payable 
Repayments of interim warehouse notes payable 
Repayments of note payable 
Borrowings of note payable 
Secured borrowings 
Proceeds from issuance of common stock 
Repurchase of common stock 
Cash dividends paid 
Payment of contingent consideration 
Debt issuance costs 

  $ 

  $ 

  $ 

  $ 

Net cash provided by (used in) financing activities 

  $ 

F-9 

 (2,298) 
 (20,924) 
 2,601  
 (12,339) 
 427,561   $ 

 (4,532)
 (6,861)
 (13,957)
 13,874 
 64,076  $ 

 (12,234) 
 (7,064) 
 22,866  
 (4,019) 
 1,067,642  

 (4,711)  $ 
 (923) 
 —  
 (30,611) 
 22,756  
 —  
 —  
 (15,944) 
 (7,180) 
 —  
 (362,924) 
 319,832  
 —  
 (79,705)  $ 

 (367,864)  $ 
 179,765  
 (67,871) 
 (2,250) 
 —  
 —  
 5,511  
 (30,676) 
 (37,272) 
 (6,450) 
 (4,531) 
 (331,638)  $ 

 (4,722) $ 
 — 
 4,993 
 (98,442)
 — 
 (41,100)
 82,819 
 (4,137)
 (53,249)
 (1,814)
 (597,889)
 161,303 
 — 
 (552,238) $ 

 (5,207) 
 —  
 —  
 (6,966) 
 —  
 (16,884) 
 —  
 (6,342) 
 (15,000) 
 (7,781) 
 (183,916) 
 219,516  
 119,750  
 97,170  

 139,298  $ 
 145,043 
 (61,050)
 (166,223)
 298,500 
 70,052 
 8,949 
 (68,832)
 (31,445)
 (5,150)
 (7,312)

 (955,040) 
 140,341  
 (237,912) 
 (1,104) 
 —  
 —  
 3,013  
 (34,899) 
 —  
 —  
 (3,890) 
 321,830  $   (1,089,491) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
  
  
 
  
  
  
 
 
 
  
  
  
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 
Consolidated Statements of Cash Flows (CONTINUED) 
(In thousands) 

Net increase (decrease) in cash, cash equivalents, restricted cash, and 

restricted cash equivalents (NOTE 2) 

  $ 

 16,218   $ 

 (166,332) $ 

 75,321  

Cash, cash equivalents, restricted cash, and restricted cash equivalents at 

beginning of period 

Total of cash, cash equivalents, restricted cash, and restricted cash 

 120,348  

 286,680 

 211,359  

equivalents at end of period 

  $ 

 136,566   $ 

 120,348  $ 

 286,680  

Supplemental Disclosure of Cash Flow Information: 

Cash paid to third parties for interest 
Cash paid for income taxes 

  $ 

 63,564   $ 
 39,908  

 56,430  $ 
 45,728 

 56,267  
 45,524  

See accompanying notes to consolidated financial statements. 

F-10 

 
 
  
  
  
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

NOTE 1—ORGANIZATION 

These financial statements represent the consolidated financial position and results of operations of Walker & Dun-
lop, Inc. and its subsidiaries. Unless the context otherwise requires, references to “we,” “us,” “our,” “Walker & Dunlop” 
and the “Company” mean the Walker & Dunlop consolidated companies.  

Walker & Dunlop, Inc. is a holding company and conducts the majority of its operations through Walker & Dunlop, 
LLC, the operating company. Walker & Dunlop is one of the leading commercial real estate services and finance compa-
nies in the United States. The Company originates, sells, and services a range of commercial real estate debt and equity 
financing products, provides property sales brokerage services with a focus on multifamily, and engages in commercial 
real  estate  investment  management  activities.  Through  its  mortgage  bankers  and  property  sales  brokers,  the  Company 
offers its customers agency lending, debt brokerage, and principal lending and investing products and multifamily property 
sales services.  

Through its agency lending products, the Company originates and sells loans pursuant to the programs of the Federal 
National Mortgage Association (“Fannie Mae”), the Federal Home Loan Mortgage Corporation (“Freddie Mac,” and to-
gether with Fannie Mae, the “GSEs”), the Government National Mortgage Association (“Ginnie Mae”), and the Federal 
Housing Administration, a division of the U.S. Department of Housing and Urban Development (together with Ginnie 
Mae, “HUD”). Through its debt brokerage products, the Company brokers, and in some cases services, loans for various 
life insurance companies, commercial banks, commercial mortgage backed securities issuers, and other institutional in-
vestors, in which cases the Company does not fund the loan. 

The Company also provides a variety of commercial real estate debt and equity solutions through its principal lend-
ing and investing products, including interim loans, preferred equity, and joint venture (“JV”) equity on commercial real 
estate properties. Interim loans on multifamily properties are offered (i) through the Company and recorded on the Com-
pany’s balance sheet (the “Interim Program”) and (ii) through a joint venture with an affiliate of Blackstone Mortgage 
Trust, Inc., in which the Company holds a 15% ownership interest (the “Interim Program JV”). Interim loans on all com-
mercial real estate property types are also offered through separate accounts managed by the Company’s subsidiary, JCR 
Capital Investment Corporation (“JCR”). Preferred equity and JV equity on commercial real estate properties are offered 
through funds managed by JCR.  

The Company brokers the sale of multifamily properties through its majority-owned subsidiary, Walker & Dunlop 
Investment Sales (“WDIS”). In some cases, the Company also provides the debt financing for the property sale. During 
the second quarter of 2019, the Company formed a joint venture with an international technology services company to 
offer automated multifamily appraisal services (“Appraisal JV”). The Company owns a 50% interest in the Appraisal JV 
and  accounts  for  the  interest  as  an  equity-method  investment.  The  operations  of  the  Appraisal  JV  for  the  year  ended 
December 31, 2019 and the Company’s investment in the Appraisal JV as of December 31, 2019 were immaterial. 

NOTE 2—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

Principles of Consolidation—The condensed consolidated financial statements include the accounts of Walker & 
Dunlop, Inc., its wholly owned subsidiaries, and its majority owned subsidiaries. All intercompany balances and transac-
tions have been eliminated in consolidation. The Company consolidates entities in which it has a controlling financial 
interest based on either the variable interest entity (“VIE”) or voting interest model. The Company is required to first apply 
the VIE model to determine whether it holds a variable interest in an entity, and if so, whether the entity is a VIE. If the 
Company determines it does not hold a variable interest in a VIE, it then applies the voting interest model. Under the 
voting  interest  model,  the  Company  consolidates  an  entity  when  it holds  a  majority  voting  interest  in  an  entity. If the 
Company does not have a majority voting interest but has significant influence, it uses the equity method of accounting. 
In instances where the Company owns less than 100% of the equity interests of an entity but owns a majority of the voting 
interests or has control over an entity, the Company accounts for the portion of equity not attributable to Walker & Dunlop, 
Inc. as Noncontrolling interests in the balance sheet and the portion of net income not attributable to Walker & Dunlop, 
Inc. as Net income from noncontrolling interests in the income statement. 

F-11 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Subsequent Events—The Company has evaluated the effects of all events that have occurred subsequent to Decem-
ber 31, 2019. There have been no material events that would require recognition in the consolidated financial statements. 
The Company has made certain disclosures in the notes to the consolidated financial statements of events that have oc-
curred subsequent to December 31, 2019. No other material subsequent events have occurred that would require disclo-
sure. 

Use of Estimates—The preparation of consolidated financial statements in accordance with accounting principles 
generally accepted in the United States of America (“GAAP”) requires management to make estimates and assumptions 
that affect the reported amounts of assets, liabilities, revenues, and expenses, including guaranty obligations, allowance 
for risk-sharing obligations, capitalized mortgage servicing rights, derivative instruments, and the disclosure of contingent 
assets and liabilities. Actual results may vary from these estimates.  

Transfers of Financial Assets— Transfers of financial assets are reported as sales when (a) the transferor surrenders 
control over those assets, (b) the transferred financial assets have been legally isolated from the Company’s creditors, (c) 
the transferred assets can be pledged or exchanged by the transferee, and (d) consideration other than beneficial interests 
in the transferred assets is received in exchange. The transferor is considered to have surrendered control over transferred 
assets if, and only if, certain conditions are met. The Company determined that all loans sold during the periods presented 
met these specific conditions and accounted for all transfers of loans held for sale as completed sales. 

Derivative Assets and Liabilities—Certain loan commitments and forward sales commitments meet the definition 
of a derivative asset and are recorded at fair value in the Consolidated Balance Sheets upon the executions of the commit-
ment to originate a loan with a borrower and to sell the loan to an investor, with a corresponding amount recognized as 
revenue in the Consolidated Statements of Income. The estimated fair value of loan commitments includes (i) the fair 
value of loan origination fees and premiums on anticipated sale of the loan, net of co-broker fees (included in Derivative 
assets in the Consolidated Balance Sheets and as a component of Loan origination and debt brokerage fees, net in the 
Consolidated Income Statements), (ii) the fair value of the expected net cash flows associated with the servicing of the 
loan, net of any estimated net future cash flows associated with the risk-sharing obligation (included in Derivative assets 
in the Consolidated Balance Sheets and in Fair value of expected net cash flows from servicing, net in the Consolidated 
Income Statements), and (iii) the effects of interest rate movements between the trade date and balance sheet date. The 
estimated fair value of forward sale commitments includes the effects of interest rate movements between the trade date 
and balance sheet date. Adjustments to the fair value are reflected as a component of income within Loan origination and 
debt brokerage fees, net in the Consolidated Statements of Income. The co-broker fees for the years ended December 31, 
2019, 2018, and 2017 were $20.6 million, $22.8 million and $19.3 million, respectively. The fair value of expected guar-
anty obligation recognized at commitment for the years ended December 31, 2019, 2018, and 2017 were $16.3 million, 
$16.0 million and $13.8 million, respectively. 

In 2019, the Company presents two components of its revenue as Loan origination and debt brokerage fees, net and 
Fair value of expected net cash flows from servicing, net. Previously, the Company presented these two lines as one line 
item called Gains from mortgage banking activities and disclosed the breakout of Gains from mortgage banking activities 
in a footnote to the consolidated financial statements. The footnote disclosure is no longer considered necessary as the 
breakout is provided on the face of the Consolidated Statements of Income. All prior periods have been adjusted to conform 
to the current-year presentation.  

Mortgage Servicing Rights—When a loan is sold, the Company retains the right to service the loan and initially 
recognizes an individual originated mortgage servicing right (“OMSR”) for the loan sold at fair value. The initial capital-
ized amount is equal to the estimated fair value of the expected net cash flows associated with servicing the loans, net of 
the expected net cash flows associated with any guaranty obligations. The following describes the principal assumptions 
used in estimating the fair value of capitalized OMSRs: 

Discount rate—Depending upon loan type, the discount rate used is management's best estimate of market discount 

rates. The rates used for loans sold were 10% to 15% for each of the periods presented and varied based on loan type. 

F-12 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Estimated Life—The estimated life of the OMSRs is derived based upon the stated term of the prepayment protec-
tion provisions of the underlying loan and may be reduced by 6 to 12 months based upon the expiration or reduction of 
the prepayment and/or lockout provisions prior to that stated maturity date. The Company’s model for OMSRs assumes 
no prepayment while the prepayment provisions have not expired and full prepayment of the loan at or near the point 
where the prepayment provisions have expired. The Company’s historical experience is that the prepayment provisions 
typically do not provide a significant deterrent to a borrower’s paying off the loan within 6 to 12 months of the expiration 
of the prepayment provisions. 

Escrow Earnings—The estimated earnings rate on escrow accounts associated with the servicing of the loans for the 

life of the OMSR is added to the estimated future cash flows. 

Servicing Cost—The estimated future cost to service the loan for the estimated life of the OMSR is subtracted from 

the estimated future cash flows. 

The assumptions used to estimate the fair value of OMSRs at loan sale are based on internal models and are com-
pared to assumptions used by other market participants periodically. When such comparisons indicate that these assump-
tions have changed significantly, the Company adjusts its assumptions accordingly. 

Subsequent to the initial measurement date, OMSRs are amortized using the interest method over the period that 
servicing income is expected to be received and presented as a component of Amortization and depreciation in the Con-
solidated  Statements  of  Income.  The  individual  loan-level  OMSR  is  written  off  through  a  charge  to Amortization and 
depreciation when a loan prepays, defaults, or is probable of default. The Company evaluates all MSRs for impairment 
quarterly. The Company tests for impairment on purchased stand-alone servicing portfolios (“PMSRs”) separately from 
the Company’s OMSRs. OMSRs and PMSRs are tested for impairment at the portfolio level. The Company engages a 
third party to assist in determining an estimated fair value of our existing and outstanding MSRs on at least a semi-annual 
basis. 

The fair value of PMSRs is equal to the purchase price paid. For PMSRs, the Company records a portfolio-level 
MSR asset and determines the estimated life of the portfolio based on the prepayment characteristics of the portfolio. The 
Company subsequently amortizes such PMSRs and tests for impairment quarterly as discussed in more detail above.  

For PMSRs, a constant rate of prepayments and defaults is included in the determination of the portfolio’s estimated 
life (and thus included as a component of the portfolio’s amortization). Accordingly, prepayments and defaults of individ-
ual loans do not change the level of amortization expense recorded for the portfolio unless the pattern of actual prepayments 
and defaults varies significantly from the estimated pattern. When such a significant difference in the pattern of estimated 
and actual prepayments and defaults occurs, the Company prospectively adjusts the estimated life of the portfolio (and 
thus future amortization) to approximate the actual pattern observed. The Company has not made any adjustments to the 
estimated life of any PMSRs.  

Guaranty Obligation and Allowance for Risk-sharing Obligations—When a loan is sold under the Fannie Mae Del-
egated Underwriting and ServicingTM (“DUS”) program, the Company undertakes an obligation to partially guarantee the 
performance of the loan. Upon loan sale, a liability for the fair value of the obligation undertaken in issuing the guaranty 
is recognized and presented as Guaranty obligation, net of accumulated amortization on the Consolidated Balance Sheets. 
The recognized guaranty obligation is the greater of the fair value of the Company’s obligation to stand ready to perform 
over the term of the guaranty (the noncontingent guaranty) and the fair value of the Company’s obligation to make future 
payments should those triggering events or conditions occur (contingent guaranty).  

Historically, the fair value of underlying multifamily collateral for the contingent guaranty at inception has been de 
minimis; therefore, the fair value of the noncontingent guaranty has been recognized. In determining the fair value of the 
guaranty obligation, the Company considers the risk profile of the collateral, historical loss experience, and various market 
indicators. Generally, the estimated fair value of the guaranty obligation is based on the present value of the cash flows 
expected to be paid under the guaranty over the estimated life of the loan discounted using a rate consistent with what is 
used for the calculation of the OMSR for each loan. The estimated life of the guaranty obligation is the estimated period 

F-13 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

over which the Company believes it will be required to stand ready under the guaranty. Subsequent to the initial measure-
ment date, the liability is amortized over the life of the guaranty period using the straight-line method as a component of 
and reduction to Amortization and depreciation in the Consolidated Statements of Income, unless, as discussed more fully 
below, the loan defaults, or management determines that the loan’s risk profile is such that amortization should cease. 

The  Company  monitors  the  performance  of  each  risk-sharing  loan  for  events  or  conditions  which  may  signal  a 
potential default. The Company’s process for identifying which risk-sharing loans may be probable of loss consists of an 
assessment of several qualitative and quantitative factors including payment status, property financial performance, local 
real estate market conditions, loan-to-value ratio, debt-service-coverage ratio, and property condition. Historically, initial 
loss recognition occurs at or before a loan becomes 60 days delinquent. In instances where payment under the guaranty on 
a specific loan is determined to be probable and estimable (as the loan is probable of foreclosure or in foreclosure), the 
Company records a liability for the estimated allowance for risk-sharing (a “specific reserve”) through a charge to the 
provision for risk-sharing obligations, which is a component of Provision (benefit) for credit losses in the Consolidated 
Statements of Income, along with a write-off of the associated loan-specific OMSR. 

The amount of the allowance considers the Company’s assessment of the likelihood of repayment by the borrower 
or key principal(s), the risk characteristics of the loan, the loan’s risk rating, historical loss experience, adverse situations 
affecting individual loans, the estimated disposition value of the underlying collateral, and the level of risk sharing. The 
estimate of property fair value at initial recognition of the allowance for risk-sharing obligations is based on appraisals, 
broker opinions of value, or net operating income and market capitalization rates, depending on the facts and circumstances 
associated with the loan. The Company regularly monitors the specific reserves on all applicable loans and updates loss 
estimates as current information is received. The settlement with Fannie Mae is based on the actual sales price of the 
property and selling and property preservation costs and considers the Fannie Mae loss-sharing requirements. The maxi-
mum amount of the loss the Company absorbs at the time of default is generally 20% of the origination unpaid principal 
balance of the loan. 

In addition to the specific reserves discussed above, the Company also records an allowance for risk-sharing obli-
gations related to risk-sharing loans on its watch list (“general reserves”). Such loans are not probable of foreclosure but 
are probable of loss as the characteristics of these loans indicate that it is probable that these loans include some losses 
even though the loss cannot be attributed to a specific loan. For all other risk-sharing loans not on the Company’s watch 
list, the Company continues to carry a guaranty obligation. The Company calculates the general reserves based on a mi-
gration analysis of the loans on its historical watch lists, adjusted for qualitative factors. When the Company places a risk-
sharing loan on its watch list, the Company transfers the remaining unamortized balance of the guaranty obligation to the 
general reserves. The Company recognizes a provision for risk-sharing obligations to the extent the calculated general 
reserve exceeds the remaining unamortized guaranty obligation. If a risk-sharing loan is subsequently removed from the 
watch list due to improved financial performance or other factors, the Company transfers the unamortized balance of the 
guaranty  obligation  back  to  the  guaranty  obligation  classification  on  the  balance  sheet  and  amortizes  the  remaining 
unamortized balance evenly over the remaining estimated life. 

For each loan for which it has a risk-sharing obligation, the Company records one of the following liabilities asso-
ciated with that loan as discussed above: guaranty obligation, general reserve, or specific reserve. Although the liability 
type may change over the life of the loan, at any particular point in time, only one such liability is associated with a loan 
for which the Company has a risk-sharing obligation. The total of the specific reserves and general reserves is presented 
as Allowance for risk-sharing obligations in the Consolidated Balance Sheets. 

Loans  Held  for  Investment,  net—Loans  held  for  investment  are  multifamily  loans  originated  by  the  Company 
through the Interim Program for properties that currently do not qualify for permanent GSE or HUD (collectively, the 
“Agencies”) financing. These loans have terms of up to three years and are all interest-only, multifamily loans with similar 
risk characteristics and no geographic concentration. The loans are carried at their unpaid principal balances, adjusted for 
net unamortized loan fees and costs, and net of any allowance for loan losses. Interest income is accrued based on the 
actual coupon rate, adjusted for the level-yield amortization of net deferred fees and costs, and is recognized as revenue 
when earned and deemed collectible. 

F-14 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

During the third quarter of 2018, the Company transferred a portfolio of participating interests in loans held for 
investment to a third party that is scheduled to mature in the third quarter of 2021. The Company accounted for the transfer 
as a secured borrowing. The aggregate unpaid principal balance of the loans of $78.3 million is presented as a component 
of Loans held for investment, net in the Consolidated Balance Sheets as of December 31, 2019, and the secured borrowing 
of $70.5 million is included within Other liabilities in the Consolidated Balance Sheets as of December 31, 2019. The 
Company does not have credit risk related to the $70.5 million of loans that were transferred. 

As of December 31, 2019, Loans held for investment, net consisted of 22 loans with an aggregate $546.6 million of 
unpaid principal balance less $2.0 million of net unamortized deferred fees and costs and $1.1 million of allowance for 
loan  losses. As  of December 31, 2018, Loans held  for  investment, net  consisted  of 14  loans with  an  aggregate  $503.5 
million of unpaid principal balance less $6.0 million of net unamortized deferred fees and costs and $0.2 million of allow-
ance for loan losses. Included within the Loans held for investment, net balance as of December 31, 2019 and December 
31, 2018 is a participation in a subordinated note with a large institutional investor in multifamily loans that was fully 
funded with corporate cash. The unpaid principal balance of the participation was $7.8 million as of December 31, 2019 
and $150.0 million as of December 31, 2018. 

The allowance for loan losses is the Company’s estimate of credit losses inherent in the loan portfolio at the balance 
sheet date. The allowance for loan losses is estimated collectively for loans with similar characteristics and for which there 
is no evidence of impairment. The collective allowance is based on recent historical loss probability and historical loss 
rates incurred in our risk-sharing portfolio, because the nature of the underlying collateral is the same adjusted as needed 
for current market conditions. The Company uses the loss experience from its risk-sharing portfolio as a proxy for losses 
incurred in its loans held for investment portfolio since (i) the Company has not experienced any charge offs related to its 
loans held for investment to date and (ii) the loans in the loans-held-for-investment portfolio have similar characteristics 
to loans held in the risk-sharing portfolio. 

One loan held for investment with an unpaid principal balance of $14.7 million was delinquent, impaired, and on 
non-accrual status as of December 31, 2019. The Company expects to complete a restructuring of the loan later in 2020. 
In connection with the restructuring, the Company expects to lose an immaterial amount of default interest under the terms 
of  the  loan.  None of  the  loans  held  for  investment  was  delinquent,  impaired,  or  on  non-accrual  status  as  of  Decem-
ber 31, 2018. Prior to 2019, the Company had not experienced any delinquencies related to loans held for investment. The 
Company has never charged off any loan held for investment. The allowance for loan losses recorded as of December 
31, 2019 consisted primarily of the specific reserve on the impaired loan, while the allowance for loan losses as of De-
cember 31, 2018 was based on the Company’s collective assessment of the portfolio. 

Provision (Benefit) for Credit Losses—The Company records the income statement impact of the changes in the 
allowance for loan losses and the allowance for risk-sharing obligations within Provision (benefit) for credit losses in the 
Consolidated Statements of Income. Provision (benefit) for credit losses consisted of the following activity for the years 
ended December 31, 2019, 2018, and 2017: 

Components of Provision (benefit) for Credit Losses (in thousands)      
Provision (benefit) for loan losses 
Provision (benefit) for risk-sharing obligations 
Provision (benefit) for credit losses 

  $ 

 875 
    6,398 
  $  7,273 

$ 

$ 

 128   $   (294)
 680  
 51 
 808   $   (243)

2019 

      2018 

      2017 

Business Combinations—The Company accounts for business combinations using the acquisition method of ac-
counting, under which the purchase price of the acquisition is allocated to the assets acquired and liabilities assumed using 
the fair values determined by management as of the acquisition date. The Company recognizes identifiable assets acquired 
and liabilities (both specific and contingent) assumed at their fair values at the acquisition date. Furthermore, acquisition-
related costs, such as due diligence, legal and accounting fees, are not capitalized or applied in determining the fair value 
of the acquired assets. The excess of the purchase price over the assets acquired, identifiable intangible assets and liabilities 
assumed is recognized as goodwill. During the measurement period, the Company records adjustments to the assets ac-
quired and liabilities assumed with corresponding adjustments to goodwill in the reporting period in which the adjustment 

F-15 

 
 
 
 
 
 
 
 
 
 
 
  
  
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

is identified. After the measurement period, which could be up to one year after the transaction date, subsequent adjust-
ments are recorded to the Company’s Consolidated Statements of Income. 

Goodwill—The Company evaluates goodwill for impairment annually. In addition to the annual impairment evalu-
ation, the Company evaluates at least quarterly whether events or circumstances have occurred in the period subsequent 
to the annual impairment testing which indicate that it is more likely than not an impairment loss has occurred. The Com-
pany currently has only one reporting unit; therefore, all goodwill is allocated to that one reporting unit. The Company 
performs its impairment testing annually as of October 1. The annual impairment analysis begins by comparing the Com-
pany’s market capitalization to its net assets. If the market capitalization exceeds the net asset value, further analysis is not 
required, and goodwill is not considered impaired. As of the date of our latest annual impairment test, October 1, 2019, 
the Company’s market capitalization exceeded its net asset value by $703.1 million, or 71.0%. As of December 31, 2019, 
there have been no events subsequent to that analysis that are indicative of an impairment loss. 

Loans Held for Sale—Loans held for sale represent originated loans that are generally transferred or sold within 60 
days from the date that a mortgage loan is funded. The Company elects to measure all originated loans at fair value, unless 
the Company documents at the time the loan is originated that it will measure the specific loan at the lower of cost or fair 
value for the life of the loan. Electing to use fair value allows a better offset of the change in fair value of the loan and the 
change in fair value of the derivative instruments used as economic hedges. During the period prior to its sale, interest 
income on a loan held for sale is calculated in accordance with the terms of the individual loan. There were no loans held 
for sale that were valued at the lower of cost or fair value or on a non-accrual status at December 31, 2019 and 2018. 

Share-Based Payment—The Company recognizes compensation costs for all share-based payment awards made to 
employees and directors, including restricted stock, restricted stock units, and employee stock options based on the grant 
date fair value. Restricted stock awards are granted without cost to the Company’s officers, employees, and non-employee 
directors, for which the fair value of the award is calculated as the fair value of the Company’s common stock on the date 
of grant. 

Stock option  awards  were granted  to  executive  officers, with  an  exercise  price  equal  to  the  closing price  of  the 
Company’s common stock on the date of the grant, and were granted with a ten-year exercise period, vesting ratably over 
three years dependent solely on continued employment. To estimate the grant-date fair value of stock options, the Com-
pany used the Black-Scholes pricing model. The Black-Scholes model estimates the per share fair value of an option on 
its date of grant based on the following inputs: the option’s exercise price, the price of the underlying stock on the date of 
the grant, the estimated option life, the estimated dividend yield, a “risk-free” interest rate, and the expected volatility. For 
the  2017 option  awards,  the Company  used  the  simplified  method  to  estimate  the  expected  term  of  the options  as  the 
Company did not have sufficient historical exercise data to provide a reasonable basis for estimating the expected term. 
The Company used an estimated dividend yield of zero as the Company’s stock options were not dividend eligible and at 
the time of grant there was no expectation that the Company would pay a dividend. For the “risk-free” rate, the Company 
used a U.S. Treasury Note due in a number of years equal to the option’s expected term. For the 2017 option awards, the 
expected volatility was calculated based on the Company’s historical common stock volatility. The Company issues new 
shares from the pool of authorized but not yet issued shares when an employee exercises stock options. The Company did 
not grant any stock option awards in 2018 or 2019 and does not expect to issue stock options for the foreseeable future. 

Generally, the Company’s stock option and restricted stock awards for its officers and employees vest ratably over 
a three-year period based solely on continued employment. Restricted stock awards for non-employee directors fully vest 
after one year. Some of the Company’s restricted stock awards vest over a period of up to eight years. 

With the exception of 2015, the Company offered a performance share plan (“PSP”) for the Company’s executives 
and certain other members of senior management for each of the years from 2014 to 2019. The performance period for 
each PSP is three full calendar years beginning on January 1 of the grant year. Participants in the PSP receive restricted 
stock units (“RSUs”) on the grant date for the PSP in an amount equal to achievement of all performance targets at a 
maximum level. If the performance targets are met at the end of the performance period and the participant remains em-
ployed  by  the  Company,  the  participant  fully  vests  in  the  RSUs,  which  immediately  convert  to  unrestricted  shares  of 
common stock. If the performance targets are not met at the maximum level, the participant forfeits a portion of the RSUs. 

F-16 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

If the participant is no longer employed by the Company, the participant forfeits all of the RSUs. The performance targets 
for the 2017, 2018, and 2019 PSPs are based on meeting diluted earnings per share, return on equity, and total revenues 
goals. The Company records compensation expense for the PSP based on the grant-date fair value in an amount propor-
tionate to the service time rendered by the participant when it is probable that the achievement of the goals will be met. 

Compensation expense for restricted shares and stock options is adjusted for actual forfeitures and is recognized on 
a straight-line basis, for each separately vesting portion of the award as if the award were in substance multiple awards, 
over the requisite service period of the award. Share-based compensation is recognized within the income statement as 
Personnel, the same expense line as the cash compensation paid to the respective employees. 

Net Warehouse Interest Income—The Company presents warehouse interest income net of warehouse interest ex-
pense. Warehouse interest income is the interest earned from loans held for sale and loans held for investment. For the 
periods presented in the Consolidated Balance Sheets, all loans that were held for sale were financed with matched bor-
rowings under our warehouse facilities incurred to fund a specific loan held for sale. Generally, a portion of loans that are 
held for investment is financed with matched borrowings under our warehouse facilities. The portion of loans held for 
investment not funded with matched borrowings is financed with the Company’s own cash. Warehouse interest expense 
is incurred on borrowings used to fund loans solely while they are held for sale or for investment. Warehouse interest 
income and expense are earned or incurred on loans held for sale after a loan is closed and before a loan is sold. Warehouse 
interest income and expense are earned or incurred on loans held for investment after a loan is closed and before a loan is 
repaid. Included in Net warehouse interest income for the three years ended December 31, 2019 and 2018, and 2017 are 
the following components: 

Components of Net Warehouse Interest Income (in thousands) 
Warehouse interest income - loans held for sale 
Warehouse interest expense - loans held for sale 
Net warehouse interest income - loans held for sale 

Warehouse interest income - loans held for investment 
Warehouse interest expense - loans held for investment 
Warehouse interest income - secured borrowings 
Warehouse interest expense - secured borrowings 
Net warehouse interest income - loans held for investment 

2019 

2018 

2017 

  $   48,211   $   55,609   $   61,298 
   (46,221)
 5,993   $   15,077 

   (49,616) 

   (46,294) 

 1,917   $ 

  $ 

  $   32,059   $   11,197   $   15,218 
 (5,828)
 — 
 — 
 9,390 

 (8,277) 
 3,549  
 (3,549) 
  $   23,782   $ 

 (3,159) 
 1,852  
 (1,852) 
 8,038   $ 

Statement of Cash Flows—The Company records the fair value of premiums and origination fees as a component 
of the fair value of derivative assets on the loan commitment date and records the related income within Loan origination 
and debt brokerage fees, net within the Consolidated Statements of Income. The cash for the origination fee is received 
upon closing of the loan, and the cash for the premium is received upon loan sale, resulting in a mismatch of the recognition 
of income and the receipt of cash in a given period when the derivative or loan held for sale remains outstanding at period 
end. 

The Company accounts for this mismatch by recording an adjustment called Change in the fair value of premiums 
and origination fees within the Consolidated Statements of Cash Flows. The amount of the adjustment reflects a reduction 
to cash provided by or used in operations for the amount of income recognized upon rate lock (i.e., non-cash income) for 
derivatives and loans held for sale outstanding at period end and an increase to cash provided by or used in operations for 
cash received upon loan origination or sale for derivatives and loans held for sale that were outstanding at prior period 
end. When income recognized upon rate lock is greater than cash received upon loan origination or sale, the adjustment is 
a negative amount. When income recognized upon rate lock is less than cash received upon loan origination or loan sale, 
the adjustment is a positive amount. 

For  presentation  in  the  Consolidated  Statements  of  Cash  Flows,  the  Company  considers  pledged  cash  and  cash 
equivalents (as detailed in NOTE 9) to be restricted cash and restricted cash equivalents. The following table presents a 
reconciliation of the total of cash, cash equivalents, restricted cash, and restricted cash equivalents as presented in the 

F-17 

 
 
 
 
 
 
 
 
 
 
    
    
    
 
 
 
   
 
   
 
   
 
  
  
  
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Consolidated Statements of Cash Flows to the related captions in the Consolidated Balance Sheets as of December 31, 
2019, 2018, 2017, and 2016. 

(in thousands) 
Cash and cash equivalents 
Restricted cash 
Pledged cash and cash equivalents (NOTE 9) 
Total cash, cash equivalents, restricted cash, and 

restricted cash equivalents 

December 31, 

2019 

2018 

2017 

2016 

  $  120,685  $   90,058   $  191,218   $  118,756  
 9,861  
 82,742  

 6,677  
 88,785  

 20,821  
 9,469  

 8,677 
 7,204 

$  136,566  $  120,348   $  286,680   $  211,359  

Income Taxes—The Company files income tax returns in the applicable U.S. federal, state, and local jurisdictions 
and generally is subject to examination by the respective jurisdictions for three years from the filing of a tax return. The 
Company accounts for income taxes using the asset and liability method. Deferred tax assets and liabilities are recognized 
for the estimated future tax consequences attributable to the differences between the financial statement carrying amounts 
of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted 
tax rates in effect for the year in which those temporary differences are expected to be recovered or settled. The effect on 
deferred tax assets and liabilities from a change in tax rates is recognized in earnings in the period when the new rate is 
enacted. 

Deferred tax assets are recognized only to the extent that it is more likely than not that they will be realizable based 
on  consideration  of  available  evidence,  including  future  reversals  of  existing  taxable  temporary  differences,  projected 
future taxable income, and tax planning strategies.  

The Company had no accruals for uncertain tax positions as of December 31, 2019 and 2018. 

Pledged Securities—As collateral against its Fannie Mae risk-sharing obligations (NOTES 4 and 9), certain securi-
ties have been pledged to the benefit of Fannie Mae to secure the Company's risk-sharing obligations. Substantially all of 
the balance of Pledged securities, at fair value within the Consolidated Balance Sheets as of December 31, 2019 and 2018 
was pledged against Fannie Mae risk-sharing obligations. The balance not pledged against Fannie Mae risk-sharing obli-
gations consists of an immaterial amount of cash pledged as collateral against an immaterial amount of risk-sharing obli-
gations with Freddie Mac. The Company’s investments included within Pledged securities, at fair value consist primarily 
of  money  market  funds  and Agency debt  securities.  The investments  in  Agency  debt securities  consist  of  multifamily 
Agency mortgage-backed securities (“Agency MBS”) and are all accounted for as available-for-sale (“AFS”) securities. 
When the fair value of AFS Agency MBS are materially lower than the carrying value, the Company performs an analysis 
to determine whether an other-than-temporary impairment (“OTTI”) exists. The Company has never recorded an OTTI 
related to AFS Agency MBS. 

Contracts with Customers—Substantially all of the Company’s revenues are derived from the following sources, all 
of which are excluded from the accounting provisions applicable to contracts with customers: (i) financial instruments, (ii) 
transfers and servicing, (iii) derivative transactions, and (iv) investments in debt securities/equity-method investments. 
The remaining portion of revenues is not significant and derived from contracts with customers. The Company’s contracts 
with customers do not require significant judgment or material estimates that affect the determination of the transaction 
price (including the assessment of variable consideration), the allocation of the transaction price to performance obliga-
tions, and the determination of the timing of the satisfaction of performance obligations. Additionally, the earnings process 
for the Company’s contracts with customers is not complicated and is generally completed in a short period of time. The 

F-18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
     
     
 
 
 
 
 
 
   
  
  
  
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Company had no contract assets or liabilities as of December 31, 2019 and 2018. The following table presents information 
about the Company’s contracts with customers for the years ended December 31, 2019, 2018, and 2017: 

Description (in thousands) 
Certain loan origination fees 
Property sales broker fees, investment manage-
ment fees, assumption fees, application fees, 
and other 

Total revenues derived from contracts with 

2019 

      2018 

2017 

    Statement of income line item 

  $   75,599 

 $  59,877   $  53,116   Loan origination and debt brokerage fees, net

 51,885 

    35,837  

   29,271   Other revenues 

customers 

  $  127,484 

 $  95,714   $  82,387  

Cash and Cash Equivalents—The term cash and cash equivalents, as used in the accompanying consolidated finan-
cial statements, includes currency on hand, demand deposits with financial institutions, and short-term, highly liquid in-
vestments purchased with an original maturity of three months or less. The Company had no cash equivalents as of De-
cember 31, 2019 and 2018. 

Restricted Cash—Restricted cash represents primarily good faith deposits from borrowers. The Company records a 
corresponding liability for these good faith deposits from borrowers within Performance deposits from borrowers within 
the Consolidated Balance Sheets. 

Receivables, Net—Receivables, net represents amounts currently due to the Company pursuant to contractual ser-
vicing agreements, investor good faith deposits held in escrow by others, general accounts receivable, and advances of 
principal and interest payments and tax and insurance escrow amounts if the borrower is delinquent in making loan pay-
ments, to the extent such amounts are determined to be reimbursable and recoverable. 

Concentrations of Credit Risk—Financial instruments, which potentially subject the Company to concentrations of 

credit risk, consist principally of cash and cash equivalents, loans held for sale, and derivative financial instruments. 

The Company places the cash and temporary investments with high-credit-quality financial institutions and believes 
no  significant credit risk  exists.  The  counterparties  to  the  loans held  for sale  and  funding  commitments  are owners of 
residential multifamily properties located throughout the United States. Mortgage loans are generally transferred or sold 
within 60 days from the date that a mortgage loan is funded. There is no material residual counterparty risk with respect 
to the Company's funding commitments as each potential borrower must make a non-refundable good faith deposit when 
the funding commitment is executed. The counterparty to the forward sale is Fannie Mae, Freddie Mac, or a broker-dealer 
that has been determined to be a credit-worthy counterparty  by us and our warehouse lenders. There is a risk that the 
purchase price agreed to by the investor will be reduced in the event of a late delivery. The risk for non-delivery of a loan 
primarily results from the risk that a borrower does not close on the funding commitment in a timely manner. This risk is 
generally mitigated by the non-refundable good faith deposit. 

Leases—In the normal course of business, the Company enters into lease arrangements for all of its office space. 
All such lease arrangements are accounted for as operating leases. The Company initially recognizes a lease liability for 
the obligation to make lease payments and a right-of-use (“ROU”) asset for the right to use the underlying asset for the 
lease term. The lease liability is measured at the present value of the lease payments over the lease term. The ROU asset 
is measured at the lease liability amount, adjusted for lease prepayments, accrued rent, lease incentives received, and the 
lessee’s initial direct costs. Lease expense is generally recognized on a straight-line basis over the term of the lease. 

These operating leases do not provide an implicit discount rate; therefore, the Company uses the incremental bor-
rowing rate of its note payable at lease commencement to calculate lease liabilities as the terms on this debt most closely 
resemble the terms on the Company’s largest leases. The Company’s lease agreements often include options to extend or 
terminate the lease. Single lease cost related to these lease agreements is recognized on the straight-line basis over the term 
of the lease, which includes options to extend when it is reasonably certain that such options will be exercised and the 
Company knows what the lease payments will be during the optional periods. 

Litigation—In the ordinary course of business, the Company may be party to various claims and litigation, none of 
which the Company believes is material. The Company cannot predict the outcome of any pending litigation and may be 

F-19 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
 
  
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

subject to consequences that could include fines, penalties, and other costs, and the Company’s reputation and business 
may be impacted. The Company believes that any liability that could be imposed on the Company in connection with the 
disposition of any pending lawsuits would not have a material adverse effect on its business, results of operations, liquidity, 
or financial condition. 

Recently Adopted and Recently Announced Accounting Pronouncements— In the first quarter of 2016, Accounting 
Standards Update 2016-02 (“ASU 2016-02”), Leases (Topic 842) was issued. ASU 2016-02 represents a significant reform 
to the accounting for leases. Lessees initially recognize a lease liability for the obligation to make lease payments and a 
right-of-use (“ROU”) asset for the right to use the underlying asset for the lease term.  

The Company adopted the standard as required on January 1, 2019 and elected the available practical expedients 
that were applicable to the Company and the prospective adoption approach. There was no change to the classification of 
the Company’s leases, which are all currently classified as operating leases. NOTE 14 contains additional detail about the 
impact ASU 2016-02 had on the Company’s financial position as of December 31, 2019 and results of operations for the 
year ended December 31, 2019. 

The Company elected the practical expedients that allowed the Company to not reassess (i) whether any existing 
agreement are or contain leases, (ii) lease classification of any existing agreements, and (iii) initial direct costs. The Com-
pany also elected the hindsight practical expedient to determine the lease term for all of its leases. In conjunction with the 
election of the hindsight practical expedient, the Company recorded a $1.0 million cumulative-effect adjustment, net of 
tax to reduce retained earnings as of January 1, 2019. 

In the third quarter of 2018, Accounting Standards Update 2018-15 (“ASU 2018-15”), Intangibles — Goodwill and 
Other — Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud 
Computing Arrangement That Is a Service Contract was issued. ASU 2018-15 requires a customer in a cloud computing 
arrangement that is a service contract to follow the internal-use software guidance to determine which implementation 
costs to capitalize as assets. Capitalized implementation costs are amortized over the term of the hosting arrangement once 
the hosting arrangement is placed in service, and the amortization expense related to the capitalized implementation costs 
is recorded in the same line in the financial statements as the cloud service cost. The Company early-adopted ASU 2018-
15 on January 1, 2019, using the prospective approach. During 2019, the Company capitalized $6.2 million of implemen-
tation  costs.  Amortization  of  these  costs  has  not  begun  as  the  Company  has  not  placed  the  hosting  arrangements  into 
service. 

In the second quarter of 2016, Accounting Standards Update 2016-13 (“ASU 2016-13”), Financial Instruments - 
Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments was issued. ASU 2016-13 ("the Stand-
ard") represents a significant change to the incurred loss model currently used to account for credit losses. The Standard 
requires an entity to estimate the credit losses expected over the life of the credit exposure upon initial recognition of that 
exposure. The expected credit losses consider historical information, current information, and reasonable and supportable 
forecasts, including estimates of prepayments. Exposures with similar risk characteristics are required to be grouped to-
gether when estimating expected credit losses. The initial estimate and subsequent changes to the estimated credit losses 
are required to be reported in current earnings in the income statement and through an allowance in the balance sheet. ASU 
2016-13 is applicable to financial assets subject to credit losses and measured at amortized cost and certain off-balance-
sheet credit exposures. The Standard will modify the way the Company estimates its allowance for risk-sharing obligations 
and its allowance for loan losses and the way it assesses impairment on its pledged AFS securities. ASU 2016-13 requires 
modified retrospective application to all outstanding, in-scope instruments, with a cumulative-effect adjustment recorded 
to opening retained earnings as of the beginning of the period of adoption. 

The Company is adopting the standard as required on January 1, 2020. The Company expects to recognize an in-
crease of between $30 and $35 million in the allowance for risk-sharing obligations with a cumulative-effect adjustment, 
net of tax recorded to opening retained earnings of between $25 and $30 million. The Company is in the final stages of 
refining its calculations, establishing certain aspects of the accounting policy for the Standard, and implementing internal 
controls over financial reporting. The adjustment to the allowance for loan losses for the Company’s portfolio of 22 loans 
held for investment is expected to be de minimis. There will be no impact to AFS securities because the portfolio consists 

F-20 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

of agency-backed securities that inherently have an immaterial risk of loss. The Company has analyzed the disclosures 
that will be required for the new standard and will implement those disclosures during the first quarter of 2020. 

There were no other accounting pronouncements issued during 2020 or 2019 that have the potential to impact the 

Company’s consolidated financial statements. 

Reclassifications—The Company has made other immaterial reclassifications to prior-year balances to conform to 

current-year presentation.  

NOTE 3—MORTGAGE SERVICING RIGHTS 

The fair value of MSRs at December 31, 2019 and December 31, 2018 was $910.5 million and $858.7 million, re-
spectively. The Company uses a discounted static cash flow valuation approach and the key economic assumption is the 
discount rate. See the following sensitivities related to the discount rate: 

The impact of a 100-basis point increase in the discount rate at December 31, 2019 would be a decrease in the fair 

value of $28.5 million to the MSRs outstanding as of December 31, 2019. 

The impact of a 200-basis point increase in the discount rate at December 31, 2019 would be a decrease in the fair 

value of $55.0 million to the MSRs outstanding as of December 31, 2019. 

These sensitivities are hypothetical and should be used with caution. These estimates do not include interplay among 

assumptions and are estimated as a portfolio rather than individual assets. 

Activity related to capitalized MSRs (net of accumulated amortization) for the years ended December 31, 2019 and 

2018 follows: 

Roll Forward of MSRs (in thousands) 
Beginning balance 

Additions, following the sale of loan 
Purchases1 
Amortization 
Pre-payments and write-offs 

Ending balance 

For the year ended December 31,  

  $ 

  $ 

2019 
 670,146  
 206,885  
 —  
 (137,792) 
 (20,440) 
 718,799  

$ 

$ 

2018 
 634,756  
 176,565  
 5,265  
 (131,739) 
 (14,701) 
 670,146  

1 For the year ended December 31, 2018, the purchases line also contains $3.5 million of MSRs acquired as compensation for originating 
a large loan held for investment.  

The following table summarizes the gross value, accumulated amortization, and net carrying value of the Company’s 

MSRs as of December 31, 2019 and 2018: 

     December 31, 2019   December 31, 2018 
 1,100,439 
  $ 
 (430,293)
 670,146 

 1,201,542   $ 
 (482,743) 
 718,799   $ 

  $ 

Components of MSRs (in thousands) 

Gross Value 
Accumulated amortization 

Net carrying value 

F-21 

 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
  
  
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
  
  
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The expected amortization of MSRs recorded as of December 31, 2019 is shown in the table below. Actual amorti-

zation may vary from these estimates. 

(in thousands) 
Year Ending December 31,  

2020 
2021 
2022 
2023 
2024 
Thereafter 

Total 

Expected 

  Amortization 

$ 

  $ 

 131,447 
 118,500 
 103,567 
 91,498 
 78,362 
 195,425 
 718,799 

The Company recorded write-offs of OMSRs related to loans that were repaid prior to the expected maturity and 
loans that defaulted. These write-offs are included as a component of the MSR roll forward shown above and as a compo-
nent of Amortization and depreciation in the accompanying Consolidated Statements of Income and relate to OMSRs 
only. Prepayment fees totaling $26.8 million, $18.9 million, and $17.3 million were collected for 2019, 2018, and 2017, 
respectively, and are included as a component of Other revenues in the Consolidated Statements of Income. Escrow earn-
ings totaling $51.4 million, $38.2 million, and $19.1 million were earned for the years ended December 31, 2019, 2018, 
and 2017, respectively, and are included as a component of Escrow earnings and other interest income in the Consolidated 
Statements of Income. All other ancillary servicing fees were immaterial for the periods presented. 

Management reviews the capitalized MSRs for temporary impairment quarterly by comparing the aggregate carry-
ing value of the MSR portfolio to the aggregate estimated fair value of the portfolio. Additionally, MSRs related to Fannie 
Mae loans where the Company has risk-sharing obligations are assessed for permanent impairment on an asset-by-asset 
basis, considering factors such as debt service coverage ratio, property location, loan-to-value ratio, and property type. 
Except for defaulted or prepaid loans, no temporary or permanent impairment was recognized for the years ended Decem-
ber 31, 2019, 2018, and 2017.  

The weighted average remaining life of the aggregate MSR portfolio is 7.5 years. 

NOTE 4—GUARANTY OBLIGATION AND ALLOWANCE FOR RISK-SHARING OBLIGATIONS 

When a loan is sold under the Fannie Mae DUS program, the Company typically agrees to guarantee a portion of 
the ultimate loss incurred on the loan should the borrower fail to perform. The compensation for this risk is a component 
of the servicing fee on the loan. The guaranty is in force while the loan is outstanding. The Company does not provide a 
guaranty  for  any  other  loan product  it  sells  or brokers. Activity  related  to  the  guaranty  obligation  for  the  years  ended 
December 31, 2019 and 2018 is presented in the following table: 

Roll Forward of Guaranty Obligation (in thousands) 
Beginning balance 

Additions, following the sale of loan 
Amortization 
Other 

Ending balance 

For the year ended  
December 31,  

2019 

2018 

  $ 

  $ 

 46,870   $ 
 17,939  
 (9,663) 
 (451) 
 54,695   $ 

 41,187  
 13,851  
 (8,009) 
 (159) 
 46,870  

F-22 

 
 
 
 
 
   
  
  
  
  
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
  
  
 
  
  
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Activity related to the allowance for risk-sharing obligations for the years ended December 31, 2019 and 2018 fol-

lows: 

Roll Forward of Allowance for Risk-sharing Obligations 

(in thousands) 
Beginning balance 

Provision (benefit) for risk-sharing obligations 
Write-offs 
Other 

Ending balance 

  For the year ended December 31,    

2019 

2018 

  $ 

  $ 

 4,622   $ 
 6,398  
 —  
 451  
 11,471   $ 

 3,783  
 680  
—  
 159  
 4,622  

When the Company places a loan for which it has a risk-sharing obligation on its watch list, the Company transfers 
the remaining unamortized balance of the guaranty obligation to the allowance for risk-sharing obligations. When a loan 
for which the Company has a risk-sharing obligation is removed from the watch list, the loan’s reserve is transferred from 
the allowance for risk-sharing obligations back to the guaranty obligation, and the amortization of the remaining balance 
over the remaining estimated life is resumed. This net transfer of the unamortized balance of the guaranty obligation from 
a noncontingent classification to a contingent classification (and vice versa) is presented in the guaranty obligation and 
allowance for risk-sharing obligations tables above as “Other.” 

During the year ended December 31, 2019, two loans defaulted, resulting in the recognition of a specific reserve of 
$6.9 million with a corresponding amount included as a component of provision expense. The properties related to these 
two at risk loans were in the same city. The Company does not have any additional at risk loans related to properties in 
this city. The Allowance for risk-sharing obligations as of December 31, 2019 is substantially comprised of the specific 
reserves related to these two loans. The Allowance for risk-sharing obligations as of December 31, 2018 was based pri-
marily on the Company’s collective assessment of the probability of loss related to the loans on the watch list as of De-
cember 31, 2018. 

As of December 31, 2019 and 2018, the maximum quantifiable contingent liability associated with the Company’s 
guarantees under the Fannie Mae DUS agreement was $7.5 billion and $6.7 billion, respectively. This maximum quanti-
fiable contingent liability relates to the at risk loans serviced for Fannie Mae at the specific point in time indicated. The 
term and the amount of the liability vary with the origination and payoff activity of the at risk portfolio. The maximum 
quantifiable contingent liability is not representative of the actual loss the Company would incur. The Company would be 
liable for this amount only if all of the at risk loans it services for Fannie Mae were to default and all of the collateral 
underlying these loans were determined to be without value at the time of settlement. For example, over the past three 
years, the Company recognized no net write-offs of risk-sharing obligations, while the average unpaid principal balance 
of the at risk loans within the Company’s servicing portfolio over the past three years was $30.3 billion. 

NOTE 5—SERVICING 

The  total  unpaid  principal  balance  of  loans  the  Company  was  servicing  for  various  institutional  investors  was 

$93.2 billion as of December 31, 2019 compared to $85.7 billion as of December 31, 2018. 

As of December 31, 2019 and 2018, custodial escrow accounts relating to loans serviced by the Company totaled 
$2.6 billion  and  $2.3  billion,  respectively.  These  amounts  are  not  included  in  the  accompanying  consolidated  balance 
sheets as such amounts are not Company assets. Certain cash deposits at other financial institutions exceed the Federal 
Deposit Insurance Corporation insured limits. The Company places these deposits with financial institutions that meet the 
requirements of the Agencies and where it believes the risk of loss to be minimal. 

NOTE 6—DEBT 

At December 31, 2019, to provide financing to borrowers under the Agencies’ programs, the Company has com-
mitted and uncommitted warehouse lines of credit in the amount of $3.3 billion with certain national banks and a $1.5 
billion  uncommitted  facility  with  Fannie  Mae  (collectively,  the  “Agency  Warehouse  Facilities”).  In  support  of  these 

F-23 

 
 
 
 
 
 
 
 
 
     
     
  
 
  
  
 
  
  
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Agency Warehouse Facilities, the Company has pledged substantially all of its loans held for sale under the Company's 
approved programs. The Company’s ability to originate mortgage loans for sale depends upon its ability to secure and 
maintain these types of short-term financings on acceptable terms. 

Additionally, at December 31, 2019, the Company has arranged for warehouse lines of credit in the amount of $0.5 
billion  with  certain  national  banks  to  assist  in  funding  loans  held  for  investment  under  the  Interim  Program  (“Interim 
Warehouse Facilities”). The Company has pledged substantially all of its loans held for investment against these Interim 
Warehouse Facilities. The Company’s ability to originate loans held for investment depends upon its ability to secure and 
maintain these types of short-term financings on acceptable terms. 

The maximum amount and outstanding borrowings under the warehouse notes payable at December 31, 2019 and 

2018 follow: 

(dollars in thousands) 
Facility1 

Agency Warehouse Facility #1 
Agency Warehouse Facility #2 
Agency Warehouse Facility #3 
Agency Warehouse Facility #4 
Agency Warehouse Facility #5 
Agency Warehouse Facility #6 
Total National Bank Agency Ware-

house Facilities 
Fannie Mae repurchase agreement, 
uncommitted line and open ma-
turity 

December 31, 2019 
      Committed       Uncommitted      Total Facility      Outstanding      

  $ 

Amount 
 350,000   $ 
 500,000  
 500,000  
 350,000  
 —  
 250,000  

Amount 
 200,000   $ 
 300,000  
 265,000  
 —  
 500,000  
 100,000  

  Capacity 

  Balance 

 550,000   $   148,877    
 15,291    
 800,000  
 35,510    
 765,000  
 258,045 
 350,000  
 60,751 
 500,000  
 14,930 
 350,000  

  $  1,950,000   $  1,365,000   $  3,315,000   $   533,404 

 —  

    1,500,000  

    1,500,000  

    131,984    

Interest rate 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 
30-day LIBOR plus 1.15% 

Total Agency Warehouse Facilities 

  $  1,950,000   $  2,865,000   $  4,815,000   $   665,388 

Interim Warehouse Facility #1 
Interim Warehouse Facility #2 
Interim Warehouse Facility #3 
Interim Warehouse Facility #4 
Total National Bank Interim Ware-

house Facilities 
Debt issuance costs 

Total warehouse facilities 

  $ 

 135,000   $ 
 100,000  
 75,000  
 100,000  

 —   $ 
 —  
 75,000  
 —  

 135,000   $ 
 100,000  
 150,000  
 100,000  

30-day LIBOR plus 1.90% 
30-day LIBOR plus 1.65% 

 98,086    
 49,256    
 65,991     30-day LIBOR plus 1.90% to 2.50%  
 28,100 

30-day LIBOR plus 1.75% 

  $ 

 410,000   $ 
 —  

 485,000   $   241,433  
 75,000   $ 
 (693)  
 —  
  $  2,360,000   $  2,940,000   $  5,300,000   $   906,128 

 —  

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Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

(dollars in thousands) 
Facility1 

Agency Warehouse Facility #1 
Agency Warehouse Facility #2 
Agency Warehouse Facility #3 
Agency Warehouse Facility #4 
Agency Warehouse Facility #5 
Agency Warehouse Facility #6 
Total National Bank Agency Ware-

house Facilities 
Fannie Mae repurchase agreement, 
uncommitted line and open ma-
turity 

Total agency warehouse facilities 

Interim Warehouse Facility #1 
Interim Warehouse Facility #2 
Interim Warehouse Facility #3 
Total interim warehouse facilities 

Debt issuance costs 

Total warehouse facilities 

December 31, 2018 
     Committed      Uncommitted      Total Facility      Outstanding      
  Amount 
  $ 

  Capacity 

  Amount 

Balance 

 425,000   $ 
 500,000  
 500,000  
 350,000  
 30,000  
 250,000  

 200,000   $ 
 300,000  
 265,000  
 —  
 —  
 100,000  

 625,000   $ 
 800,000  
 765,000  
 350,000  
 30,000  
 350,000  

 57,572    
 62,830    
 451,549    
 225,538 
 12,484    
 66,579 

Interest rate 
 30-day LIBOR plus 1.20% 
 30-day LIBOR plus 1.20% 
 30-day LIBOR plus 1.25% 
 30-day LIBOR plus 1.20% 
 30-day LIBOR plus 1.80% 
 30-day LIBOR plus 1.20% 

  $  2,055,000   $ 

 865,000   $  2,920,000   $ 

 876,552 

 156,700 
  $  2,055,000   $  2,365,000   $  4,420,000   $  1,033,252 

    1,500,000  

    1,500,000  

 —  

  $ 

 85,000   $ 

 85,000   $ 

 68,390    
 37,899    
 23,250  
 129,539  
 (1,409)
  $  2,315,000   $  2,365,000   $  4,680,000   $  1,161,382  

 100,000  
 75,000  
 260,000   $ 
 —  

 100,000  
 75,000  
 260,000   $ 
 —  

 —   $ 
 —  
 —  
 —   $ 
 —  

  $ 

 30-day LIBOR plus 1.90% 
 30-day LIBOR plus 2.00% 
 30-day LIBOR plus 1.90% to 2.50%  

1 Agency Warehouse Facilities, including the Fannie Mae repurchase agreement are used to fund loans held for sale, while Interim 
Warehouse Facilities are used to fund loans held for investment. 

30-day LIBOR was 1.76% as of December 31, 2019 and 2.50% as of December 31, 2018. Interest expense under 
the warehouse notes payable for the years ended December 31, 2019, 2018, and 2017 aggregated to $58.1 million, $54.6 
million,  and  $52.0 million,  respectively.  Included  in  interest  expense  in  2019,  2018,  and  2017  are  the  amortization  of 
facility fees totaling $4.9 million, $5.0 million, and $4.6 million, respectively. The warehouse notes payable are subject to 
various financial covenants, and the Company was in compliance with all such covenants at December 31, 2019. 

Warehouse Facilities 

Agency Warehouse Facilities 

The following section provides a summary of the key terms related to each of the Agency Warehouse Facilities. 
During the third quarter of 2019, an Agency warehouse line with a $30.0 million aggregate committed and uncommitted 
borrowing capacity expired according to its terms. The Company believes that the six remaining committed and uncom-
mitted credit facilities from national banks and the uncommitted credit facility from Fannie Mae provide the Company 
with sufficient borrowing capacity to conduct its Agency lending operations. 

Agency Warehouse Facility #1: 

The Company has a warehousing credit and security agreement with a national bank for a $350.0 million committed 
warehouse line that is scheduled to mature on October 26, 2020. The agreement provides the Company with the ability to 
fund Fannie Mae, Freddie Mac, HUD, and FHA loans. Advances are made at 100% of the loan balance and borrowings 
under this line bear interest at the 30-day London Interbank Offered Rate (“LIBOR”) plus 115 basis points. In addition to 
the committed borrowing capacity, the agreement provides $200.0 million of uncommitted borrowing capacity that bears 
interest at the same rate as the committed facility. The agreement contains certain affirmative and negative covenants that 
are binding on the Company’s operating subsidiary, Walker & Dunlop, LLC (which are in some cases subject to excep-
tions), including, but not limited to, restrictions on its ability to assume, guarantee, or become contingently liable for the 
obligation of another person, to undertake certain fundamental changes such as reorganizations, mergers, amendments to 
the Company’s certificate of formation or operating agreement, liquidations, dissolutions or dispositions or acquisitions 
of assets or businesses, to cease to be directly or indirectly wholly owned by the Company, to pay any subordinated debt 
in advance of its stated maturity or to take any action that would cause Walker & Dunlop, LLC to lose all or any part of 

F-25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
  
  
  
  
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
   
 
 
 
   
 
 
 
 
 
   
   
 
 
 
  
  
  
  
 
 
  
  
  
  
 
 
 
  
  
  
  
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

its status as an eligible lender, seller, servicer or issuer or any license or approval required for it to engage in the business 
of originating, acquiring, or servicing mortgage loans.  

In addition, the agreement requires compliance with certain financial covenants, which are measured for the Com-

pany and its subsidiaries on a consolidated basis, as follows:  

• 

• 

tangible net worth of the Company of not less than (i) $200.0 million plus (ii) 75% of the net proceeds of any 
equity issuances by the Company or any of its subsidiaries after the closing date; 
compliance with the applicable net worth and liquidity requirements of Fannie Mae, Freddie Mac, Ginnie Mae, 
FHA, and HUD; 
liquid assets of the Company of not less than $15.0 million; 

• 
•  maintenance of aggregate unpaid principal amount of all mortgage loans comprising the Company’s consoli-
dated servicing portfolio of not less than $20.0 billion or all Fannie Mae DUS mortgage loans comprising the 
Company’s consolidated servicing portfolio of not less than $10.0 billion, exclusive in both cases of mortgage 
loans which are 60 or more days past due or are otherwise in default or have been transferred to Fannie Mae for 
resolution; 
aggregate unpaid principal amount of Fannie Mae DUS mortgage loans within the Company’s consolidated 
servicing portfolio which are 60 or more days past due or otherwise in default not to exceed 3.5% of the aggre-
gate unpaid principal balance of all Fannie Mae DUS mortgage loans within the Company’s consolidated ser-
vicing portfolio; and 

• 

•  maximum indebtedness (excluding warehouse lines) to tangible net worth of 2.25 to 1.00. 

The agreement contains customary events of default, which are in some cases subject to certain exceptions, thresh-
olds, notice requirements, and grace periods. During the third quarter of 2019, the Company executed the third amendment 
to the warehouse agreement that decreased the borrowing rate to 30-day LIBOR plus 115 basis points from 30-day LIBOR 
plus 120 basis  points  as  of  September  30, 2019. During  the  fourth quarter  of 2019,  the  Company  executed  the fourth 
amendment to the warehouse and security agreement that extended the maturity date to October 26, 2020. Additionally, 
at the Company’s request, the committed amount was reduced to $350.0 million. No other material modifications were 
made to the agreement in 2019.  

Agency Warehouse Facility #2: 

The Company has a warehousing credit and security agreement with a national bank for a $500.0 million committed 
warehouse line that is scheduled to mature on September 8, 2020. The committed warehouse facility provides the Company 
with the ability to fund Fannie Mae, Freddie Mac, HUD, and FHA loans. Advances are made at 100% of the loan balance, 
and borrowings under this line bear interest at 30-day LIBOR plus 115 basis points. In addition to the committed borrowing 
capacity, the agreement provides $300.0 million of uncommitted borrowing capacity that bears interest at the same rate as 
the committed facility. During the second quarter of 2019, the Company executed the fourth amendment to the warehouse 
and security agreement that extended the maturity date to September 8, 2020. No other material modifications were made 
to the agreement in 2019.  

The negative and financial covenants of the amended and restated warehouse agreement conform to those of the 
warehouse agreement for Agency Warehouse Facility #1, described above, with the exception of the leverage ratio cove-
nant, which is not included in the warehouse agreement for Agency Warehouse Facility #2. 

Agency Warehouse Facility #3: 

The Company has a $500.0 million committed warehouse credit and security agreement with a national bank that is 
scheduled to mature on April 30, 2020. The committed warehouse facility provides the Company with the ability to fund 
Fannie Mae, Freddie Mac, HUD and FHA loans. Advances are made at 100% of the loan balance, and the borrowings 
under the warehouse agreement bear interest at a rate of 30-day LIBOR plus 115 basis points. In addition to the committed 
borrowing capacity, the agreement provides $265.0 million of uncommitted borrowing capacity that bears interest at the 
same rate as the committed facility. During the second quarter of 2019, the Company executed the tenth amendment to the 

F-26 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

warehouse agreement that extended the maturity date to April 30, 2020 and decreased the borrowing rate to 30-day LIBOR 
plus 115 basis points from 30-day LIBOR plus 125 basis points. Additionally, the amendment provided for an uncommit-
ted amount of $265.0 million until January 31, 2020. No other material modifications were made to the agreement during 
2019. 

The negative and financial covenants of the warehouse agreement conform to those of the warehouse agreement for 

Agency Warehouse Facility #1, described above. 

Agency Warehouse Facility #4: 

The Company has a $350.0 million committed warehouse credit and security agreement with a national bank that is 
scheduled to mature on October 4, 2020. The committed warehouse facility provides the Company with the ability to fund 
Fannie  Mae,  Freddie  Mac,  HUD,  FHA,  and  defaulted  HUD  and  FHA  loans. Advances  are  made  at  100%  of  the  loan 
balance, and the borrowings under the warehouse agreement bear interest at a rate of 30-day LIBOR plus 115 basis points. 
During the second quarter of 2019, the Company executed sixth amendment to the warehouse agreement that decreased 
the borrowing rate to 30-day LIBOR plus 115 basis points from 30-day LIBOR plus 120 basis points. During the fourth 
quarter of 2019, the Company executed Amended and Restated Mortgage Loan and Security Agreement (the “Amended 
and Restated Agreement”). The Amended and Restated Agreement has the same terms and conditions as the agreement it 
replaced except that it provides the Company with the ability to fund defaulted HUD and FHA loans up to $30.0 million 
and extends the maturity date to October 4, 2020.  No other material modifications were made to the agreement during 
2019. 

The negative and financial covenants of the warehouse agreement conform to those of the warehouse agreement for 
Agency Warehouse Facility #1, described above, with the exception of the leverage ratio covenant, which is not included 
in the warehouse agreement for Agency Warehouse Facility #4. 

Agency Warehouse Facility #5:  

During the third quarter of 2019, the Company executed a warehousing and security agreement with a national bank 
to establish Agency Warehouse Facility #5. The facility, which is structured as a master repurchase agreement, has an 
uncommitted $500.0 million maximum borrowing amount and is scheduled to mature on August 5, 2020. The Company 
can fund Fannie Mae, Freddie Mac, HUD, and FHA loans under the facility. Advances are made at 100% of the loan 
balance, and the borrowings under the agreement bear interest at a rate of 30-day LIBOR plus 115 basis points. No other 
material modifications were made to the agreement during 2019. 

The negative and financial covenants of the warehouse agreement conform to those of the warehouse agreement for 

Agency Warehouse Facility #1, described above. 

Agency Warehouse Facility #6: 

The Company had a $250.0 million committed warehouse credit and security agreement with a national bank that 
was  scheduled  to  mature on January 31, 2020.  The  warehouse facility  provided  the  Company  with  the  ability  to  fund 
Fannie Mae, Freddie Mac, HUD, and FHA loans under the facility. Advances are made at 100% of the loan balance, and 
the borrowings under the warehouse agreement bore interest at a rate of LIBOR plus 115 basis points. The agreement 
provided $100.0 million of uncommitted borrowing capacity that bore interest at the same rate as the committed facility. 
During the first quarter of 2019, the Company executed the second amendment to the warehouse and security agreement 
that extended the maturity date to January 31, 2020. During the fourth quarter of 2019, the Company executed the third 
amendment to the warehouse and security agreement that decreased the borrowing rate to 30-day LIBOR plus 115 basis 
points from 30-day LIBOR plus 120 basis points. No other material modifications were made to the agreement during 
2019. The Agency Warehouse Facility expired on January 31, 2020 according to its terms. The Company believes that the 
five remaining  committed  and uncommitted  credit  facilities  from  national  banks,  the uncommitted  credit  facility  from 
Fannie Mae, and the Company’s corporate cash provide the Company with sufficient borrowing capacity to conduct its 
Agency lending operations without this facility. 

F-27 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The negative and financial covenants of the warehouse agreement substantially conform to those of the warehouse 

agreement for Agency Warehouse Facility #1, described above. 

Uncommitted Agency Warehouse Facility: 

The Company has a $1.5 billion uncommitted facility with Fannie Mae under its ASAP funding program. After 
approval  of  certain  loan  documents,  Fannie  Mae  will  fund  loans  after  closing  and  the  advances  are  used  to  repay  the 
primary warehouse line. Fannie Mae will advance 99% of the loan balance. There is no expiration date for this facility. 
The uncommitted facility has no specific negative or financial covenants. 

Interim Warehouse Facilities 

The following section provides a summary of the key terms related to each of the Interim Warehouse Facilities. 

Interim Warehouse Facility #1: 

The Company has a $135.0 million committed warehouse line agreement that is scheduled to mature on April 30, 
2020. The facility provides the Company with the ability to fund first mortgage loans on multifamily real estate properties 
for periods of up to three years, using available cash in combination with advances under the facility. Borrowings under 
the facility are full recourse to the Company and bear interest at 30-day LIBOR plus 190 basis points. Repayments under 
the credit agreement are interest-only, with principal repayments made upon the earlier of the refinancing of an underlying 
mortgage or the maturity of an advance under the credit agreement. During the first quarter of 2019, the Company executed 
the ninth amendment to the credit and security agreement that increased the maximum borrowing capacity to $135.0 mil-
lion. During the second quarter of 2019, the Company executed the tenth amendment to the credit and security agreement 
that extended the maturity date to April 30, 2020. No other material modifications were made to the agreement during 
2019. 

The facility agreement requires the Company’s compliance with the same financial covenants as Agency Warehouse 

Facility #1, described above, and also includes the following additional financial covenant: 

•  minimum rolling four-quarter EBITDA, as defined, to total debt service ratio of 2.00 to 1.00. 

Interim Warehouse Facility #2: 

The Company has a $100.0 million committed warehouse line agreement that is scheduled to mature on December 
13, 2021. The agreement provides the Company with the ability to fund first mortgage loans on multifamily real estate 
properties for periods of up to three years, using available cash in combination with advances under the facility. Borrow-
ings under the facility are full recourse to the Company. All borrowings originally bear interest at 30-day LIBOR plus 165 
basis  points.  The  lender  retains  a  first  priority  security  interest  in  all  mortgages  funded  by  such  advances  on  a  cross-
collateralized basis. Repayments under the credit agreement are interest-only, with principal repayments made upon the 
earlier of the refinancing of an underlying mortgage or the maturity of an advance under the credit agreement. During the 
fourth quarter of 2019, the Company executed the fifth amendment to the warehouse and security agreement that decreased 
the borrowing rate to 30-day LIBOR plus 165 basis points from 30-day LIBOR plus 200 basis points and extended the 
maturity date to December 13, 2021. No other material modifications were made to the agreement during 2019. 

The credit agreement requires the borrower and the Company to abide by the same financial covenants as Agency 
Warehouse Facility #1, described above, with the exception of the leverage ratio covenant, which is not included in the 
warehouse agreement for Interim Warehouse Facility #2. Additionally, Interim Warehouse Facility #2 has the following 
additional financial covenants: 

• 
• 

rolling four-quarter EBITDA, as defined, of not less than $35.0 million and 
debt service coverage ratio, as defined, of not less than 2.75 to 1.00. 

F-28 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Interim Warehouse Facility #3: 

The Company has a $75.0 million repurchase agreement with a national bank that is scheduled to mature on May 
18, 2020. The agreement provides the Company with the ability to fund first mortgage loans on multifamily real estate 
properties for periods of up to three years, using available cash in combination with advances under the facility. Borrow-
ings under the facility are full recourse to the Company. The borrowings under the agreement bear interest at a rate of 30-
day LIBOR plus 1.90% to 2.50% (“the spread”). The spread varies according to the type of asset the borrowing finances. 
Repayments under the credit agreement are interest-only, with principal repayments made upon the earlier of the refinanc-
ing of an underlying mortgage or the maturity of an advance under the credit agreement. During the second quarter of 
2019, the Company executed the fourth amendment to the credit and security agreement that extended the maturity date 
to May 18, 2020 and provides for an uncommitted amount of $75.0 million. No other material modifications were made 
to the agreement during 2019. 

The Repurchase Agreement requires the borrower and the Company to abide by the following financial covenants: 

• 

• 
• 
• 

tangible net worth of the Company of not less than (i) $200.0 million plus (ii) 75% of the net proceeds of any 
equity issuances by the Company or any of its subsidiaries after the closing date; 
liquid assets of the Company of not less than $15.0 million; 
leverage ratio, as defined, of not more than 3.0 to 1.0; and 
debt service coverage ratio, as defined, of not less than 2.75 to 1.00. 

Interim Warehouse Facility #4: 

During the first quarter of 2019, the Company executed a warehousing credit and security agreement to establish an 
additional interim warehouse facility. The warehouse facility has a committed $100.0 million maximum borrowing amount 
and is scheduled to mature on April 30, 2020. The Company can fund certain interim loans to a specific large institutional 
borrower,  and the  borrowings  under  the  warehouse  agreement  bear  interest  at  a  rate  of 30-day  LIBOR  plus  175  basis 
points.  During  the  second  quarter  of  2019,  the  Company  executed  the  first  amendment  to  the  warehousing  credit  and 
security agreement that extended the maturity date to April 30, 2020. No other material modifications were made to the 
agreement in 2019. 

The  facility  agreement  requires  the  Company’s  compliance  with  substantially  the  same  financial  covenants  as 

Agency Warehouse Facility #1, described above, and also includes the following additional financial covenant: 

• 

leverage ratio, as defined, of not more than 2.25 to 1.00. 

The warehouse agreements contain cross-default provisions, such that if a default occurs under any of the Com-
pany’s warehouse agreements, generally the lenders under the other warehouse agreements could also declare a default. 
As of December 31, 2019, the Company was in compliance with all of its warehouse line covenants. 

Note Payable 

On November 7, 2018, the Company entered into a senior secured credit agreement (the “Credit Agreement”) that 
amended  and  restated  the  Company’s  prior  credit  agreement  and  provided  for  a  $300.0  million  term  loan  (the  “Term 
Loan”). The Term Loan was issued at a 0.5% discount, has a stated maturity date of November 7, 2025, and bears interest 
at 30-day LIBOR plus 200 basis points. At any time, the Company may also elect to request one or more incremental term 
loan commitments not to exceed $150.0 million, provided that the total indebtedness would not cause the leverage ratio 
(as defined in the Credit Agreement) to exceed 2.00 to 1.00. 

The Company used $165.4 million of the Term Loan proceeds to repay in full the prior term loan. In connection 
with the repayment of the prior term loan, the Company recognized a $2.1 million loss on extinguishment of debt related 
to unamortized debt issuance costs and unamortized debt discount, which is included in Other operating expenses in the 
Consolidated Statements of Income for the year ended December 31, 2018. 

F-29 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The  Company  is  obligated  to  repay  the  aggregate  outstanding  principal  amount  of  the  term  loan  in  consecutive 
quarterly installments equal to $0.8 million on the last business day of each of March, June, September, and December 
commencing on March 31, 2019. The term loan also requires certain other prepayments in certain circumstances pursuant 
to the terms of the Term Loan Agreement. The final principal installment of the term loan is required to be paid in full on 
November 7, 2025 (or, if earlier, the date of acceleration of the term loan pursuant to the terms of the Term Loan Agree-
ment) and will be in an amount equal to the aggregate outstanding principal of the term loan on such date (together with 
all accrued interest thereon). During the fourth quarter of 2019, the Company executed the first amendment to the Term 
Loan that decreased the borrowing rate to 30-day LIBOR plus 200 basis points from 30-day LIBOR plus 225 basis points. 
No other material modifications were made to the agreement in 2019.  

The obligations of the Company under the Credit Agreement are guaranteed by Walker & Dunlop Multifamily, Inc.; 
Walker & Dunlop, LLC; Walker & Dunlop Capital, LLC; and W&D BE, Inc., each of which is a direct or indirect wholly 
owned subsidiary of the Company (together with the Company, the “Loan Parties”), pursuant to the Amended and Restated 
Guarantee and Collateral Agreement entered into on November 7, 2018 among the Loan Parties and Wells Fargo, National 
Association, as administrative agent (the “Guarantee and Collateral Agreement”). Subject to certain exceptions and qual-
ifications contained in the Credit Agreement, the Company is required to cause any newly created or acquired subsidiary, 
unless such subsidiary has been designated as an Excluded Subsidiary (as defined in the Credit Agreement) by the Com-
pany in accordance with the terms of the Credit Agreement, to guarantee the obligations of the Company under the Credit 
Agreement and become a party to the Guarantee and Collateral Agreement. The Company may designate a newly created 
or acquired subsidiary as an Excluded Subsidiary so long as certain conditions and requirements provided for in the Credit 
Agreement are met.  

The Credit Agreement contains certain  affirmative and negative covenants that are binding on the Loan Parties, 
including, but not limited to, restrictions (subject to specified exceptions and qualifications) on the ability of the Loan 
Parties to incur indebtedness, to create liens on their property, to make investments, to merge, consolidate or enter into 
any similar combination, or enter into any asset disposition of all or substantially all assets, or liquidate, wind-up or dis-
solve, to make asset dispositions, to declare or pay dividends or make related distributions, to enter into certain transactions 
with affiliates, to enter into any negative pledges or other restrictive agreements, to engage in any business other than the 
business of the Loan Parties as of the date of the Credit Agreement and business activities reasonably related or ancillary 
thereto, to amend certain material contracts or to enter into any sale leaseback arrangements. The Credit Agreement con-
tains only one financial covenant, which requires the Company not to permit its asset coverage ratio (as defined in the 
Credit Agreement) to be less than 1.50 to 1.00.  

The Credit Agreement contains customary events of default (which are in some cases subject to certain exceptions, 
thresholds, notice requirements and grace periods), including, but not limited to, non-payment of principal or interest or 
other amounts, misrepresentations, failure to perform or observe covenants, cross-defaults with certain other indebtedness 
or material agreements, certain change in control events, voluntary or involuntary bankruptcy proceedings, failure of the 
Credit Agreements or other loan documents to be valid and binding, certain ERISA events and judgments. As of December 
31, 2019, the Company was in compliance with all covenants related to the Credit Agreement. 

The following table shows the components of the note payable as of December 31, 2019 and 2018: 

(in thousands, unless otherwise specified) 
Component 
Unpaid principal balance 

December 31,  

2019 

2018 

  $ 297,750   $ 300,000  

Interest rate and repayments 
Interest rate varies - see above for 
further details; 

Unamortized debt discount 

 (1,245) 

 (1,466)  quarterly principal payments of 

$0.8 million 

Unamortized debt issuance costs 
Carrying balance 

 (2,541) 

 (2,524) 
  $ 293,964   $ 296,010  

The scheduled maturities, as of December 31, 2019, for the aggregate of the warehouse notes payable and the note 
payable are shown below. The warehouse notes payable obligations are incurred in support of the related loans held for 
sale  and  loans  held  for  investment.  Amounts  advanced  under  the  warehouse  notes  payable  for  loans  held  for  sale  are 

F-30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

included in the subsequent year as the amounts are usually drawn and repaid within 60 days. The amounts below related 
to the note payable include only the quarterly and final principal payments required by the related credit agreement (i.e., 
the non-contingent payments) and do not include any principal payments that are contingent upon Company cash flow, as 
defined in the credit agreement (i.e., the contingent payments). The maturities below are in thousands. 

Year Ending December 31, 

2020 
2021 
2022 
2023 
2024 
Thereafter 

Total 

     Maturities     
 825,802  
  $ 
 13,032  
 76,986  
 3,000  
 3,000  
 282,750  
  $  1,204,570  

All of the debt instruments, including the warehouse facilities, are senior obligations of the Company. All warehouse 
notes payable balances associated with loans held for sale and outstanding as of December 31, 2019 were or are expected 
to be repaid in 2020. 

NOTE 7—GOODWILL AND OTHER INTANGIBLE ASSETS 

A summary of the Company’s goodwill as of and for the year ended December 31, 2019 and 2018 follows: 

Roll Forward of Goodwill (in thousands) 
Beginning balance 

Additions from acquisitions 
Impairment 
Ending balance 

  For the year ended December 31,   

2019 
 173,904  
 6,520  
 —  
 180,424  

$ 

$ 

2018 
 123,767  
 50,137  
 —  
 173,904  

  $ 

  $ 

The additions from acquisitions during 2019 shown in the table above relate to an immaterial acquisition of a tech-

nology company, which was completed in the first quarter of 2019. 

The Company has completed the accounting for all acquisitions completed in 2019. For all acquisitions completed 
in 2019, total revenues and income from operations since the acquisition and the pro-forma incremental revenues and 
earnings related to the acquired entities as if the acquisitions had occurred as of January 1, 2018 are immaterial. 

During the first quarter of 2020, the Company acquired two debt brokerage companies for an aggregate considera-
tion of $70.5 million. The Company has not completed the accounting for the acquisitions as of the issuance date of these 
financial statements. Therefore, disclosures relating to the goodwill recognized, if any, the amount of contingent consid-
eration recognized, if any, and the fair value of the assets acquired and liabilities assumed could not be presented. 

As of December 31, 2019 and December 31, 2018, the balance of intangible assets acquired from acquisitions to-
taled $2.5 million and $3.2 million, respectively. As of December 31, 2019, the weighted-average period over which the 
Company expects the intangible assets to be amortized is 4.7 years.  

F-31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
  
  
 
  
  
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

A summary of the Company’s contingent consideration, which is included in Other liabilities, as of and for the years 

ended December 31, 2019 and 2018 follows: 

Roll Forward of Contingent Consideration Liabilities (in thousands) 
Beginning balance 

  $ 

Accretion 
Payments 
Adjustment to discounted disposition value 

Ending balance 

  $ 

For the year ended Decem-
ber 31,  

2019 
 11,630  
 572  
 (6,450) 
 —  
 5,752  

$ 

$ 

2018 
 14,091  
 927  
 (5,150) 
 1,762  
 11,630  

The contingent consideration above relates to an acquisition completed in 2017. The last of the three earn-out periods 

related to this contingent consideration ended in the first quarter of 2020.  

NOTE 8—FAIR VALUE MEASUREMENTS 

The Company uses valuation techniques that are consistent with the market approach, the income approach, and/or 
the cost approach to measure assets and liabilities that are measured at fair value. Inputs to valuation techniques refer to 
the assumptions that market participants would use in pricing the asset or liability. Inputs may be observable, meaning 
those that reflect the assumptions market participants would use in pricing the asset or liability developed based on market 
data obtained from independent sources, or unobservable, meaning those that reflect the reporting entity's own assumptions 
about the assumptions market participants would use in pricing the asset or liability developed based on the best infor-
mation available in the circumstances. In that regard, accounting standards establish a fair value hierarchy for valuation 
inputs that gives the highest priority to quoted prices in active markets for identical assets or liabilities and the lowest 
priority to unobservable inputs. The fair value hierarchy is as follows: 

•  Level 1—Financial assets and liabilities whose values are based on unadjusted quoted prices in active markets 

for identical assets or liabilities that the Company has the ability to access. 

•  Level 2—Financial assets and liabilities whose values are based on inputs other than quoted prices included in 
Level 1 that are observable for the asset or liability, either directly or indirectly. These might include quoted 
prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities 
in markets that are not active, inputs other than quoted prices that are observable for the asset or liability (such 
as interest rates, volatilities, prepayment speeds, credit risks, etc.) or inputs that are derived principally from or 
corroborated by market data by correlation or other means. 

•  Level 3—Financial assets and liabilities whose values are based on inputs that are both unobservable and sig-

nificant to the overall valuation. 

The Company's MSRs are measured at fair value at inception, and thereafter on a nonrecurring basis. That is, the 
instruments are not measured at fair value on an ongoing basis but are subject to fair value measurement when there is 
evidence of impairment. The Company's MSRs do not trade in an active, open market with readily observable prices. 
While sales of multifamily MSRs do occur on occasion, precise terms and conditions vary with each transaction and are 
not readily available. Accordingly, the estimated fair value of the Company’s MSRs was developed using discounted cash 
flow models that calculate the present value of estimated future net servicing income. The model considers contractually 
specified  servicing  fees,  prepayment  assumptions,  estimated  revenue  from  escrow  accounts,  delinquency  rates,  late 
charges, costs to service, and other economic factors. The Company periodically reassesses and adjusts, when necessary, 
the underlying inputs and assumptions used in the model to reflect observable market conditions and assumptions that a 
market participant would consider in valuing an MSR asset. MSRs are carried at the lower of amortized cost or fair value. 

F-32 

 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

A description of the valuation methodologies used for assets and liabilities measured at fair value, as well as the 

general classification of such instruments pursuant to the valuation hierarchy, is set forth below. 

•  Derivative Instruments—The derivative positions consist of interest rate lock commitments and forward sale 
agreements to the Agencies. The fair value of these instruments is estimated using a discounted cash flow model 
developed based on changes in the U.S. Treasury rate and other observable market data. The value was deter-
mined after considering the potential impact of collateralization, adjusted to reflect nonperformance risk of both 
the counterparty and the Company, and are classified within Level 3 of the valuation hierarchy. 

•  Loans Held for Sale—All loans held for sale presented in the Consolidated Balance Sheets are reported at fair 
value. The Company determines the fair value of the loans held for sale using discounted cash flow models that 
incorporate quoted observable inputs from market participants such as changes in the U.S. Treasury rate. There-
fore, the Company classifies these loans held for sale as Level 2. 

•  Pledged Securities—Investments in cash and money market funds are valued using quoted market prices from 
recent trades. Therefore, the Company classifies this portion of pledged securities as Level 1. The Company 
determines the fair value of its AFS investments in Agency debt securities using discounted cash flows that 
incorporate observable inputs from market participants and then compares the fair value to broker estimates of 
fair value. Consequently, the Company classifies this portion of pledged securities as Level 2. 

The following table summarizes financial assets and financial liabilities measured at fair value on a recurring basis 
as of December 31, 2019 and 2018, segregated by the level of the valuation inputs within the fair value hierarchy used to 
measure fair value: 

(in thousands) 
December 31, 2019 

Assets 

Loans held for sale 
Pledged securities 
Derivative assets 

Total 

Liabilities 

Derivative liabilities 

Total 

December 31, 2018 

Assets 

Loans held for sale 
Pledged securities 
Derivative assets 

Total 

Liabilities 

Derivative liabilities 

Total 

    Quoted Prices in      Significant       Significant 
  Active Markets 
  For Identical 

Other 
  Observable 
Inputs 
(Level 2) 

Other 
  Unobservable   
Inputs 
(Level 3) 

Assets 
(Level 1) 

  Balance as of  
  Period End   

$ 

$ 

$ 
$ 

$ 

$ 

$ 
$ 

 —  $ 

 7,204 
 — 
 7,204  $ 

 787,035  $ 
 114,563 
 — 
 901,598  $ 

 —  $ 
 — 
 15,568 
 15,568  $ 

 787,035 
 121,767 
 15,568 
 924,370 

 —  $ 
 —  $ 

 —  $ 
 —  $ 

 36  $ 
 36  $ 

 36 
 36 

 —  $  1,074,348  $ 

 9,469 
 — 

 106,862 
 — 

 9,469  $  1,181,210  $ 

 —  $   1,074,348 
 116,331 
 — 
 35,536 
 35,536 
 35,536  $   1,226,215 

 —  $ 
 —  $ 

 —  $ 
 —  $ 

 32,697  $ 
 32,697  $ 

 32,697 
 32,697 

There were no transfers between any of the levels within the fair value hierarchy during the year ended Decem-

ber 31, 2019. 

F-33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Derivative instruments (Level 3) are outstanding for short periods of time (generally less than 60 days). A roll for-

ward of derivative instruments is presented below for the years ended December 31, 2019 and 2018: 

(in thousands) 
Derivative assets and liabilities, net 
Beginning balance December 31, 2018 

Settlements  
Realized gains recorded in earnings (1) 
Unrealized gains recorded in earnings (1) 

Ending balance December 31, 2019 

(in thousands) 
Derivative assets and liabilities, net 
Beginning balance December 31, 2017 

Settlements  
Realized gains (losses) recorded in earnings (1) 
Unrealized gains (losses) recorded in earnings (1) 

Ending balance December 31, 2018 

  Fair Value Measurements 

Using Significant  

  Unobservable Inputs: 
  Derivative Instruments 

      December 31, 2019 

$ 

  $ 

 2,839 
 (426,544)
 423,705 
 15,532 
 15,532  

  Fair Value Measurements  
Using Significant  

  Unobservable Inputs: 
  Derivative Instruments 

December 31, 2018 

$ 

  $ 

 8,507 
 (412,750)
 404,243 
 2,839 
 2,839  

(1)  Realized and unrealized gains from derivatives are recognized in Loan origination and debt brokerage fees, net and Fair value of 

expected net cash flows from servicing, net in the Consolidated Statements of Income. 

The following table presents information about significant unobservable inputs used in the recurring measurement 

of the fair value of the Company’s Level 3 assets and liabilities as of December 31, 2019: 

(in thousands) 
Derivative assets 
Derivative liabilities 

     Fair Value      Valuation Technique        Unobservable Input (1)      Input Value (1)  
 —  
  $  15,568    Discounted cash flow    Counterparty credit risk   
 —  
 36    Discounted cash flow    Counterparty credit risk   
  $ 

Quantitative Information about Level 3 Measurements 

(1)  Significant increases in this input may lead to significantly lower fair value measurements. 

F-34 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
      
 
    
  
  
  
 
 
 
 
 
 
 
 
 
    
  
      
 
    
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The  carrying  amounts  and  the  fair  values  of  the  Company's  financial  instruments  as  of  December 31, 2019  and 

December 31, 2018 are presented below: 

(in thousands) 
Financial assets: 

Cash and cash equivalents 
Restricted cash 
Pledged securities 
Loans held for sale 
Loans held for investment, net 
Derivative assets 
Total financial assets 

Financial liabilities: 
Derivative liabilities 
Secured borrowings 
Warehouse notes payable 
Note payable 

Total financial liabilities 

December 31, 2019 
Fair 
Value 

     Carrying 
  Amount 

December 31, 2018 
Fair 
Value 

     Carrying 
  Amount 

 $ 

 120,685  $ 
 8,677 
 121,767 
 787,035 
 543,542 
 15,568 

 90,058 
 20,821 
 116,331 
   1,074,348 
 497,291 
 35,536 
 $  1,597,274  $  1,599,765  $  1,834,385 

 120,685  $ 
 8,677 
 121,767 
 787,035 
 546,033 
 15,568 

 $ 

 36  $ 

 36  $ 

 32,697 
 70,052 
   1,161,382 
 296,010 
 $  1,270,676  $  1,275,155  $  1,560,141 

 70,548 
 906,128 
 293,964 

 70,548 
 906,821 
 297,750 

 $ 

 90,058 
 20,821 
 116,331 
     1,074,348 
 503,549 
 35,536 
 $  1,840,643 

 $ 

 32,697 
 70,052 
     1,162,791 
 300,000 
 $  1,565,540 

The following methods and assumptions were used for recurring fair value measurements as of December 31, 2019: 

Cash and Cash Equivalents and Restricted Cash—The carrying amounts approximate fair value because of the short 

maturity of these instruments (Level 1). 

Pledged Securities—Consist of cash, highly liquid investments in money market accounts invested in government 
securities, and investments in Agency debt securities. The investments of the money market funds typically have maturities 
of 90 days or less and are valued using quoted market prices from recent trades. The fair value of the Agency debt securities 
incorporates the contractual cash flows of the security discounted at market-rate, risk-adjusted yields. 

Loans Held For Sale—Consist of originated loans that are generally transferred or sold within 60 days from the date 
that a mortgage loan is funded and are valued using discounted cash flow models that incorporate observable prices from 
market participants. 

Derivative Instruments—Consist of interest rate lock commitments and forward sale agreements. These instruments 
are valued using discounted cash flow models developed based on changes in the U.S. Treasury rate and other observable 
market data. The value is determined after considering the potential impact of collateralization, adjusted to reflect nonper-
formance risk of both the counterparty and the Company. 

Fair Value of Derivative Instruments and Loans Held for Sale—In the normal course of business, the Company 
enters into contractual commitments to originate and sell multifamily mortgage loans at fixed prices with fixed expiration 
dates. The commitments become effective when the borrowers "lock-in" a specified interest rate within time frames estab-
lished by the Company. All mortgagors are evaluated for creditworthiness prior to the extension of the commitment. Mar-
ket risk arises if interest rates move adversely between the time of the "lock-in" of rates by the borrower and the sale date 
of the loan to an investor. 

To mitigate the effect of the interest rate risk inherent in providing rate lock commitments to borrowers, the Com-
pany's policy is to enter into a sale commitment with the investor simultaneous with the rate lock commitment with the 
borrower. The sale contract with the investor locks in an interest rate and price for the sale of the loan. The terms of the 
contract with the investor and the rate lock with the borrower are matched in substantially all respects, with the objective 
of eliminating interest rate risk to the extent practical. Sale commitments with the investors have an expiration date that is 

F-35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
 
 
 
 
 
 
   
  
  
   
   
  
  
   
   
  
   
  
  
   
   
  
  
   
 
 
 
 
 
  
 
 
  
   
  
   
  
  
   
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

longer than our related commitments to the borrower to allow, among other things, for the closing of the loan and pro-
cessing of paperwork to deliver the loan into the sale commitment. 

Both the rate lock commitments to borrowers and the forward sale contracts to buyers are undesignated derivatives 
and,  accordingly,  are  marked  to  fair value  through  Loan origination and  debt brokerage  fees,  net  in  the  Consolidated 
Statements of Income. The fair value of the Company's rate lock commitments to borrowers and loans held for sale and 
the related input levels includes, as applicable: 

• 
• 

• 

• 

the estimated gain of the expected loan sale to the investor (Level 2); 
the  expected  net  cash  flows  associated  with  servicing  the  loan,  net  of  any  guaranty  obligations  retained 
(Level 2);  
the effects of interest rate movements between the date of the rate lock and the balance sheet date (Level 2); 
and 
the nonperformance risk of both the counterparty and the Company (Level 3; derivative instruments only). 

The fair value of the Company's forward sales contracts to investors considers effects of interest rate movements 
between  the  trade  date  and  the  balance  sheet  date  (Level 2).  The  market  price  changes  are  multiplied  by  the  notional 
amount of the forward sales contracts to measure the fair value. 

The estimated gain considers the amount that the Company has discounted the price to the borrower from par for 
competitive reasons, if at all, and the expected net cash flows from servicing to be received upon sale of the loan (Level 
2). The fair value of the expected net cash flows associated with servicing the loan is calculated pursuant to the valuation 
techniques applicable to OMSRs (Level 2). 

To calculate the effects of interest rate movements, the Company uses applicable published U.S. Treasury prices, 
and multiplies the price movement between the rate lock date and the balance sheet date by the notional loan commitment 
amount (Level 2). 

The fair value of the Company's forward sales contracts to investors considers the market price movement of the 
same type of security between the trade date and the balance sheet date (Level 2). The market price changes are multiplied 
by the notional amount of the forward sales contracts to measure the fair value. 

The fair value of the Company’s interest rate lock commitments and forward sales contracts is adjusted to reflect 
the risk that the agreement will not be fulfilled. The Company’s exposure to nonperformance in interest rate lock commit-
ments and forward sale contracts is represented by the contractual amount of those instruments. Given the credit quality 
of  our  counterparties  and  the  short  duration  of  interest  rate  lock  commitments  and  forward  sale  contracts,  the  risk  of 
nonperformance by the Company’s counterparties has historically been minimal (Level 3). 

F-36 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The following table presents the components of fair value and other relevant information associated with the Com-

pany’s derivative instruments and loans held for sale as of December 31, 2019 and 2018. 

Fair Value Adjustment Components 

Balance Sheet Location 

(in thousands) 
December 31, 2019 

Rate lock commitments 
Forward sale contracts 
Loans held for sale 

Total 

December 31, 2018 

Rate lock commitments 
Forward sale contracts 
Loans held for sale 

Total 

  Notional or 
  Principal 
  Amount 

  Estimated     
  Gain 
  on Sale 

      Fair Value   
  Adjustment  
  Interest Rate   Fair Value     Derivative    Derivative    To Loans    
  Liabilities    Held for Sale 
  Movement 

  Adjustment    Assets 

Total 

  $ 

 511,114   $  12,199   $ 

    1,285,656  
 774,542  

 —  
   15,826  
  $  28,025   $ 

 (1,975)  $   10,224   $  10,247   $ 
 5,308  
 5,308  
    12,493  
 (3,333) 

 5,321  
 —  

 —   $   28,025   $  15,568   $ 

 (23)  $ 
 (13) 
 —  
 (36)  $ 

 —  
 —  
 12,493  
 12,493  

  $ 

 891,514   $  20,285   $ 

    1,927,017  
    1,035,503  

 —  
   21,399  
  $  41,684   $ 

 10,627   $   30,912   $  30,976   $ 
 (28,073) 
 17,446  

    (28,073)  
    38,845  

 4,560  
 —  

   (32,633) 
 —  

 (64)  $ 

 —   $   41,684   $  35,536   $  (32,697)  $ 

 —  
 —  
 38,845  
 38,845  

NOTE 9—FANNIE MAE COMMITMENTS AND PLEDGED SECURITIES 

Fannie Mae DUS Related Commitments—Commitments for the origination and subsequent sale and delivery of 
loans to Fannie Mae represent those mortgage loan transactions where the borrower has locked an interest rate and sched-
uled  closing  and  the  Company  has  entered  into  a  mandatory  delivery  commitment  to  sell  the  loan  to  Fannie  Mae.  As 
discussed in NOTE 8, the Company accounts for these commitments as derivatives recorded at fair value. 

The Company is generally required to share the risk of any losses associated with loans sold under the Fannie Mae 
DUS program. The Company is required to secure these obligations by assigning restricted cash balances and securities to 
Fannie Mae, which are classified as Pledged securities, at fair value on the Consolidated Balance Sheets. The amount of 
collateral required by Fannie Mae is a formulaic calculation at the loan level and considers the balance of the loan, the risk 
level of the loan, the age of the loan, and the level of risk-sharing. Fannie Mae requires restricted liquidity for Tier 2 loans 
of 75 basis points, which is funded over a 48 month period that begins upon delivery of the loan to Fannie Mae. Pledged 
securities held in the form of money market funds holding U.S. Treasuries are discounted 5%, and multifamily Agency 
mortgage-backed securities (“Agency MBS”) are discounted 4% for purposes of calculating compliance with the restricted 
liquidity requirements. As seen below, the Company held substantially all of its pledged securities in Agency MBS as of 
December 31, 2019. The majority of the loans for which the Company has risk sharing are Tier 2 loans. 

The Company is in compliance with the December 31, 2019 collateral requirements as outlined above. As of De-
cember 31, 2019, reserve requirements for the December 31, 2019 DUS loan portfolio will require the Company to fund 
$63.9 million in additional restricted liquidity over the next 48 months, assuming no further principal paydowns, prepay-
ments, or defaults within the at risk portfolio. Fannie Mae periodically reassesses the DUS Capital Standards and may 
make changes to these standards in the future. The Company generates sufficient cash flow from its operations to meet 
these capital standards and does not expect any future changes to have a material impact on its future operations; however, 
any future increases to collateral requirements may adversely impact the Company’s available cash.  

Fannie Mae has established benchmark standards for capital adequacy, and reserves the right to terminate the Com-
pany's servicing authority for all or some of the portfolio if at any time it determines that the Company's financial condition 
is not adequate to support its obligations under the DUS agreement. The Company is required to maintain acceptable net 
worth as defined in the agreement, and the Company satisfied the requirements as of December 31, 2019. The net worth 
requirement  is  derived  primarily  from  unpaid balances on  Fannie  Mae  loans  and  the  level of risk  sharing.  At  Decem-
ber 31, 2019, the net worth requirement was $194.6 million, and the Company's net worth was $710.6 million, as measured 

F-37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
      
 
      
 
      
 
       
 
      
 
      
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
   
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
   
 
 
 
 
 
  
  
  
  
 
  
  
  
  
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

at our wholly owned operating subsidiary, Walker & Dunlop, LLC. As of December 31, 2019, the Company was required 
to maintain at least $38.3 million of liquid assets to meet operational liquidity requirements for Fannie Mae, Freddie Mac, 
HUD, and Ginnie Mae. As of December 31, 2019, the Company had operational liquidity of $227.0 million, as measured 
at our wholly owned operating subsidiary, Walker & Dunlop, LLC. 

Pledged Securities—Pledged securities, at fair value consisted of the following balances as of December 31, 2019, 

2018, 2017, and 2016: 

(in thousands) 
Pledged cash and cash equivalents: 

Restricted cash 
Money market funds 

Total pledged cash and cash equivalents 
Agency MBS 
Total pledged securities, at fair value 

December 31, 

2019 

2018 

      2017 

      2016 

  $ 

 2,150  $ 
 5,054 
 7,204  $ 

 3,029 
 6,440 
  $ 
 9,469 
    114,563 
   106,862 
  $  121,767  $  116,331 

 $   2,201   $   4,358  
   78,384  
    86,584  
 $  88,785   $  82,742  
 2,108  
 $  97,859   $  84,850  

 9,074  

The information in the preceding table is presented to reconcile beginning and ending cash, cash equivalents, re-
stricted cash, and restricted cash equivalents in the Consolidated Statements of Cash Flows as more fully discussed in 
NOTE 2. 

The following table provides additional information related to the AFS Agency MBS as of December 31, 2019 and 

2018: 

Fair Value and Amortized Cost of Agency MBS (in thousands)      December 31, 2019     December 31, 2018   
 106,862  
Fair value 
 106,963  
Amortized cost 
 77  
Total gains for securities with net gains in AOCI 
 (178) 
Total losses for securities with net losses in AOCI 

 114,563  $ 
 113,580 
 1,145 
 (162)

  $ 

As of December 31, 2019, the Company did not intend to sell any of the Agency MBS, nor did the Company believe 
that it was more likely than not that it would be required to sell these investments before recovery of their amortized cost 
basis, which may be at maturity. 

The following table provides contractual maturity information related to the Agency MBS. The money market funds 

invest in short-term Federal Government and Agency debt securities and have no stated maturity date. 

Detail of Agency MBS Maturities (in thousands) 
Within one year 
After one year through five years 
After five years through ten years 
After ten years 
Total 

NOTE 10—SHARE-BASED PAYMENT  

 $ 

December 31, 2019 
     Fair Value       Amortized Cost  
 —  
  $ 
 2,815  
 92,153  
 18,612  
 113,580  

 — 
 2,812 
 92,040 
 19,711 
 114,563 

  $ 

 $ 

As of December 31, 2019, there were 8.5 million shares of stock authorized for issuance to directors, officers, and 
employees under the 2015 Equity Incentive Plan (and predecessor plans). At December 31, 2019, 0.8 million shares remain 
available for grant under the 2015 Equity Incentive Plan. 

Under the 2015 Equity Incentive Plan, the Company granted stock options to executive officers during 2017 and 
restricted shares to executive officers, employees, and non-employee directors during 2019, 2018, and 2017, all without 
cost to the grantee. During 2019, 2018, and 2017, the Company also granted 0.3 million, 0.3 million, and 0.3 million RSUs, 

F-38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
 
   
 
   
 
   
 
   
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
    
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

respectively, to the executive officers and certain other employees in connection with PSPs (“performance awards”). The 
Company granted the RSUs at the maximum performance thresholds for each metric each year. As of December 31, 2019, 
the RSUs issued in connection with the 2019, 2018, and 2017 PSPs are unvested and outstanding. 

The performance period for the 2016 PSP concluded on December 31, 2018. The three performance goals related 
to the 2016 PSP were met at varying levels. Accordingly, 0.5 million shares related to the 2016 PSP vested in the first 
quarter of 2019. As of December 31, 2019, the Company concluded that the three performance targets related to the 2017 
PSP and 2019 PSP were probable of achievement at varying levels and one performance target related to the 2018 PSP 
was probable of achievement at the target level. As of December 31, 2018, the Company concluded that the three perfor-
mance targets related to the 2016 PSP and 2017 PSP were probable of achievement at varying levels and one performance 
target related to the 2018 PSP was probable of achievement at the target level. 

The following table summarizes stock compensation expense for the years ended December 31, 2019, 2018, and 

2017: 

Components of stock compensation expense (in thousands) 

Restricted shares 
Stock options 
PSP "RSUs" 

Total stock compensation expense 

2019 

      2017 

2018 
  $ 17,818   $ 14,741   $ 12,336  
 1,570  
 7,228  
  $ 24,075   $ 23,959   $ 21,134  

 1,124  
 8,094  

 625  
 5,632  

Excess tax benefit recognized 

  $  4,632   $  6,848   $  9,545  

The  amounts  attributable  to  restricted  shares  in  the  table above  include both  equity-classified  awards  granted  in 
restricted shares and liability-classified awards to be granted in restricted shares. The excess tax benefits recognized above 
reduced income tax expense. 

The following table summarizes restricted share activity for the year ended December 31, 2019: 

Restricted Shares Activity 
Nonvested at January 1, 2019 

Granted 
Vested  
Forfeited 

Nonvested at December 31, 2019 

  Weighted- 
Average 
Grant-date   
      Fair Value    
 37.32  
 54.52  
 30.81  
 41.17  
 48.39  

$ 

$ 

Shares 
 1,171,018  
 486,173  
 (563,736) 
 (8,079) 
 1,085,376  

The fair value of restricted share awards granted during 2019 was estimated using the closing price on the date of 
grant. The weighted average grant date fair values of restricted shares granted in 2018 and 2017 were $52.25 per share and 
$41.15  per  share,  respectively.  The  fair  values  of  the  restricted  shares  that  vested  during  the  years  ended  Decem-
ber 31, 2019, 2018, and 2017 were $30.5 million, $29.6 million, and $21.2 million, respectively. 

As of December 31, 2019,  the  total unrecognized  compensation  cost for outstanding restricted  shares  was $28.7 
million. As of December 31, 2019, the weighted-average period over which this unrecognized compensation cost will be 
recognized is 3.1 years. 

F-39 

 
 
 
 
 
 
 
 
 
 
 
 
    
    
  
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The following table summarizes activity related to performance awards for the year ended December 31, 2019: 

  Weighted-   

Restricted Share Units Activity 
Nonvested at January 1, 2019 

Granted 
Vested  
Forfeited 

Nonvested at December 31, 2019 

Average 
Grant-date   
      Share Units       Fair Value    
 35.54  
 52.84  
 23.92  
 23.92  
 47.87  

 1,098,612  
 295,851  
 (488,787)  
 (15,627)  
 890,049  

$ 

$ 

The fair value of performance awards granted during 2019 was estimated using the closing price on the date of grant. 
The weighted average grant date fair values of performance awards granted in 2018 and 2017 were $49.72 per share and 
$41.79  per  share,  respectively.  The  fair  value  of  the  performance  awards  that  vested  during  the  year  ended  Decem-
ber 31, 2019  was  $26.6  million.  The  fair  value  of  the  performance  awards  that  vested  during  the  year  ended  Decem-
ber 31, 2017 was $23.1 million. There were no performance awards that vested during the year ended December 31, 2018. 

As of December 31, 2019, the total unrecognized compensation cost for outstanding performance awards was $6.5 
million. As of December 31, 2019, the weighted-average period over which this unrecognized compensation cost will be 
recognized is 3.0 years. The unrecognized compensation cost is based on the achievement levels that are probable as of 
December 31, 2019. 

The following table summarizes stock options activity for the year ended December 31, 2019: 

  Weighted-   

Stock Options Activity 
Outstanding at January 1, 2019 

Granted 
Exercised 
Forfeited 
Expired 

Outstanding at December 31, 2019 

Average 

  Weighted-  
  Average    Remaining   
  Exercise    Contract Life 
     Price 

(Years) 

Aggregate 
Intrinsic 
Value 
    (in thousands)  

     Options 

 1,048,264   $   19.76  
 —  
 20.29  
 —  
 —  
 983,082   $   19.72  

 —  
 (65,182)  
 —  
 —  

 4.6   $ 

 44,199  

Exercisable at December 31, 2019 

 945,506   $   18.92  

 4.5   $ 

 43,265  

The total intrinsic value of the stock options exercised during the years ended December 31, 2019, 2018, and 2017 
was $2.7 million, $13.5 million, and $0.4 million, respectively. We received no cash from the exercise of options for each 
of the years ended December 31, 2019, 2018, and 2017. 

As of December 31, 2019, the total unrecognized compensation cost for outstanding options was $0.1 million. As 
of December 31, 2019, the weighted-average period over which the unrecognized compensation cost will be recognized 
is 0.1 years. 

F-40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

The Company did not grant any stock option awards in 2019 or 2018. The fair value of stock option awards granted 
during 2017 was estimated on the grant date using the Black-Scholes option pricing model, based on the following inputs: 

Inputs into Black-Scholes Option Pricing Model 
Estimated option life (years) 
Risk free interest rate 
Expected volatility 
Expected dividend rate 
Strike price 
Weighted average grant date fair value per share of options granted 

2017 

 6.00 
 2.04 % 
 35.34 % 
 0.00 % 
 39.82  
 14.98  

  $ 
  $ 

NOTE 11—EARNINGS PER SHARE AND STOCKHOLDERS’ EQUITY 

EPS is calculated under the two-class method. The two-class method allocates all earnings (distributed and undis-
tributed) to each class of common stock and participating securities based on their respective rights to receive dividends. 
The Company grants share-based awards to various employees and nonemployee directors under the 2015 Equity Incentive 
Plan that entitle recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the divi-
dends paid to holders of common stock. These unvested awards meet the definition of participating securities. 

The following table presents the calculation of basic and diluted EPS for the years ended December 31, 2019, 2018, 
and 2017 under the two-class method. Participating securities were included in the calculation of diluted EPS using the 
two-class method, as this computation was more dilutive than the treasury-stock method. 

EPS Calculations (in thousands, except per share amounts) 
Calculation of basic EPS 
Walker & Dunlop net income 
Less: dividends and undistributed earnings allocated to participating 

securities 

Net income applicable to common stockholders 
Weighted-average basic shares outstanding 
Basic EPS 

Calculation of diluted EPS 
Net income applicable to common stockholders 
Add: reallocation of dividends and undistributed earnings based on 

assumed conversion 

Net income allocated to common stockholders 
Weighted-average basic shares outstanding 
Add: weighted-average diluted non-participating securities 
Weighted-average diluted shares outstanding 
Diluted EPS 

For the year ended December 31, 
2017 
2018 
2019 

  $  173,373  $  161,439  $  211,127 

 5,790 

 5,649 

 8,443 
  $  167,724  $  155,649  $  202,684 
 30,176 
 6.72 

 5.15  $ 

 5.61  $ 

 29,913 

 30,202 

  $ 

  $  167,724  $  155,649  $  202,684 

 170 

 126 

 313 
  $  167,850  $  155,819  $  202,997 
 30,176 
 1,210 
 31,386 
 6.47 

 29,913 
 902 
 30,815 

 30,202 
 1,182 
 31,384 

 4.96  $ 

 5.45  $ 

  $ 

The assumed proceeds used for calculating the dilutive impact of restricted stock awards under the treasury method 
includes the unrecognized compensation costs associated with the awards. An immaterial number of average outstanding 
options to purchase common stock and average restricted shares were excluded from the computation of diluted earnings 
per share under the treasury method for the years ended December 31, 2019, 2018, and 2017 because the effect would 
have been anti-dilutive (the exercise price of the options or the grant date market price of the restricted shares was greater 
than the average market price of the Company’s shares during the periods presented). 

Under the 2015 Equity Incentive Plan, subject to the Company’s approval, grantees have the option of electing to 
satisfy tax withholding obligations at the time of vesting or exercise by allowing the Company to withhold and purchase 

F-41 

 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

the shares of stock otherwise issuable to the grantee. For the years ended December 31, 2019, 2018, and 2017, the Com-
pany repurchased and retired 0.2 million, 0.2 million, and 0.2 million restricted shares at a weighted average market price 
of $54.02, $51.86, and $41.21, upon grantee vesting, respectively. For the year ended December 31, 2019, the Company 
repurchased and retired 0.2 million restricted share units at a weighted average market price of $54.49. For the year ended 
December 31, 2017, the Company repurchased and retired 0.3 million restricted share units at a weighted average market 
price of $39.82. The Company did not repurchase any restricted share units during the year ended December 31, 2018. 

During 2017, the Company repurchased 0.3 million shares of its common stock under a share repurchase program 
at a weighted average price of $47.10 per share and immediately retired the shares, reducing stockholders’ equity by $16.0 
million. 

During 2018, the Company repurchased 1.2 million shares of its common stock under a share repurchase program 
at a weighted average price of $45.64 per share and immediately retired the shares, reducing stockholders’ equity by $57.0 
million. 

In February 2019, the Company’s Board of Directors authorized the Company to repurchase up to $50.0 million of 
its common stock over a 12-month period beginning on February 11, 2019. During 2019, the Company repurchased 0.1 
million shares of its common stock under the share repurchase program at a weighted average price of $48.52 per share 
and immediately retired the shares, reducing stockholders’ equity by $6.6 million. The Company had $45.8 million of 
authorized share repurchase capacity remaining under the 2019 share repurchase program as of December 31, 2019. 

In February 2020, the Company’s Board of Directors approved a new stock repurchase program that permits the 
repurchase of up to $50.0 million of the Company’s common stock over a 12-month period beginning on February 11, 
2020. 

In 2018, the Company’s Board of Directors declared, and the Company paid, aggregate cash dividends of $1.00 per 
share ($0.25 per share for each quarter). The dividends were paid to all holders of record of our restricted and unrestricted 
common stock. 

In 2019, the Company’s Board of Directors declared, and the Company paid, aggregate cash dividends of $1.20 per 
share ($0.30 per share for each quarter). The dividends were paid to all holders of record of our restricted and unrestricted 
common stock. The dividends paid during the year ended December 31, 2019 are an insignificant portion of the Company’s 
net income for the year ended December 31, 2019 and retained earnings and cash and cash equivalents as of December 
31, 2019. 

On February 4, 2020, our Board of Directors declared a quarterly dividend of $0.36 per share. The dividend will be 

paid March 9, 2020 to all holders of record of our restricted and unrestricted common stock as of February 21, 2020. 

During 2019, the Company made an advance to one of the noncontrolling interest holders in the amount of $1.7 
million  to  allow  the  noncontrolling  interest  holder  to  make  a  required  contribution  to  WDIS.  As  this  was  a  non-cash 
transaction, the amounts are not presented in the Consolidated Statements of Cash Flows. 

The Term Loan contains direct restrictions to the amount of dividends the Company may pay, and the warehouse 
debt facilities and agreements with the Agencies contain minimum equity, liquidity, and other capital requirements that 
indirectly restrict the amount of dividends the Company may pay. The Company does not believe that these restrictions 
currently limit the amount of dividends the Company can pay for the foreseeable future. 

NOTE 12—INCOME TAXES 

Income Tax Expense 

The Company calculates its provision for federal and state income taxes based on current tax law. The reported tax 
provision differs from the amounts currently receivable or payable because some income and expense items are recognized 

F-42 

Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

in different time periods for financial reporting purposes than for income tax purposes. The following is a summary of 
income tax expense for the years ended December 31, 2019, 2018, and 2017: 

Components of Income Tax Expense (in thousands) 
Current 
Federal 
State 

Total current expense 

Deferred 
Federal  
State 
Revaluation of deferred tax liabilities, net 

Total deferred expense (benefit) 
Total income tax expense 

For the year ended December 31,  
2018 
2019 

2017 

  $  28,150   $  26,850   $   45,726  
 7,062  
  $  35,109   $  34,425   $   52,788  

 7,575  

 6,959  

 4,528  
 —  

  $  17,484   $  13,964   $   25,055  
 2,297  
 (58,313) 
  $  22,012   $  17,483   $   (30,961) 
  $  57,121   $  51,908   $   21,827  

 3,519  
 —  

Excess tax benefits recognized for the years ended December 31, 2019, 2018, and 2017 reduced income tax expense 
by $4.6 million, $6.8 million, and $9.5 million, respectively. In the reconciliation of income tax expense presented below, 
the reduction of income tax expense from excess tax benefits recognized is included as a component of the “Other” line 
item. 

In December 2017, the Tax Cuts and Jobs Act (“Tax Reform”) was enacted. The Tax Reform significantly reduced 
the federal income tax rate from 35.0% to 21.0%. GAAP requires an entity to account for the impact of a tax law change 
in  the  period  of  enactment.  Accordingly,  as  of  December  31,  2017,  the  Company  revalued  its  deferred  tax  assets  and 
deferred tax liabilities using the new federal income tax rate of 21.0%, which is the rate at which the Company expects the 
deferred assets and liabilities to reverse in the future. Deferred tax assets decreased as the future benefit from these assets 
will be less than previously expected, resulting in an increase to deferred tax expense for the year ended December 31, 
2017. Deferred tax liabilities also decreased as the future payment of taxes from these liabilities will be less than previously 
expected, resulting in a decrease to deferred tax expense for the year ended December 31, 2017. As the Company had 
more deferred tax liabilities than deferred tax assets as of December 31, 2017, the impact of Tax Reform on deferred tax 
expense for the year ended December 31, 2017 was an overall significant decrease in deferred tax expense as shown above. 

Tax Reform changed the rules related to the deductibility of executive compensation under the provisions of Section 
162(m) of the Internal Revenue Code (“162(m)”). Tax Reform also contains provisions for determining whether compen-
sation agreements executed prior to Tax Reform follow the 162(m) guidance prior or subsequent to Tax Reform. During 
the third quarter of 2018, the Treasury Department issued initial guidance for determining, among other things, whether a 
compensation agreement in place prior to Tax Reform follows the 162(m) guidance prior or subsequent to Tax Reform.  
Based on the information available as of December 31, 2019 and 2018, the Company believed that it may be more likely 
than not these compensation agreements will follow the guidance subsequent to Tax Reform, resulting in no tax deducti-
bility for the book expense associated with these compensation agreements. Accordingly, as of December 31, 2018, the 
Company recorded a 100% valuation allowance on the associated deferred tax assets, resulting in a $2.8 million charge to 
deferred tax expense for the year ended December 31, 2018, which increased the effective tax rate by 1.3%. During the 
year ended December 31, 2019, performance awards for executives for which the Company had previously recorded a 
valuation allowance vested, resulting in a decrease in deferred tax assets and the reversal of the corresponding valuation 
allowance of $1.8 million. 

F-43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

A reconciliation of the statutory federal tax expense to the income tax expense in the accompanying statements of 

income follows: 

(in thousands) 
Statutory federal expense (1) 
Statutory state income tax expense, net of federal tax benefit 
Revaluation of deferred tax liabilities, net 
Other 
Income tax expense 

For the year ended December 31,  
2017 
2018 
2019 
  $   48,374   $   44,699   $   81,781  
 7,594  
 (58,313) 
 (9,235) 

 8,744    
 —    
 (1,535)   

 9,281  
 —  
 (534) 

  $  57,121   $  51,908   $  21,827  

(1)  The statutory federal rate was 21% for the year ended December 31, 2019 and 2018 and 35% for the year ended December 31, 

2017. 

Deferred Tax Assets/Liabilities 

The tax effects of temporary differences between reported earnings and taxable earnings consisted of the following:  

Components of Deferred Tax Liabilities, Net (in thousands) 
Deferred Tax Assets 

Compensation related 
Credit losses 
Valuation allowance 
Total deferred tax assets 

Deferred Tax Liabilities 

Mark-to-market of derivatives and loans held for sale 
Mortgage servicing rights related 
Acquisition related (1) 
Depreciation 
Other 

Total deferred tax liabilities 
Deferred tax liabilities, net 

As of December 31,  
2018 
2019 

  $ 

  $ 

 8,227   $ 
 3,133  
 (1,049) 
 10,311   $ 

 16,753  
 1,202  
 (2,838) 
 15,117  

  $ 

 (5,396)  $ 

 (139,115) 
 (7,292) 
 (1,812) 
 (3,507) 

 (8,582) 
 (125,084) 
 (4,396) 
 (2,005) 
 (592) 
  $  (157,122)  $  (140,659) 
  $  (146,811)  $  (125,542) 

(1)  Acquisition-related deferred tax liabilities consist of book-to-tax differences associated with basis step ups related to the amortiza-
tion of goodwill recorded from acquisitions, acquisition-related costs capitalized for tax purposes, and book-to-tax differences in 
intangible asset amortization. 

The Company believes it is more likely than not that it will generate sufficient taxable income in future periods to 

realize the deferred tax assets. 

Tax Uncertainties  

The Company periodically assesses its liabilities and contingencies for all periods open to examination by tax au-
thorities based on the latest available information. Where the Company believes it is more likely than not that a tax position 
will not be sustained, management records its best estimate of the resulting tax liability, including interest, in the consoli-
dated financial statements. As of December 31, 2019, based on all known facts and circumstances and current tax law, 
management believes that there are no tax positions for which it is reasonably possible that the unrecognized tax benefits 
will significantly increase or decrease over the next 12 months, producing, individually or in the aggregate, a material 
effect on the Company’s results of operations, financial condition, or cash flows.  

F-44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
    
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

NOTE 13—SEGMENTS 

The Company is one of the leading commercial real estate services and finance companies in the United States, with 
a primary focus on multifamily lending. The Company originates a range of multifamily and other commercial real estate 
loans that are sold to the Agencies or placed with institutional investors. The Company also services nearly all of the loans 
it sells to the Agencies and some of the loans that it places with institutional investors. Substantially all of the Company’s 
operations involve the delivery and servicing of loan products for its customers. Management makes operating decisions 
and assesses performance based on an ongoing review of these integrated operations, which constitute the Company's only 
operating segment for financial reporting purposes. 

The Company evaluates the performance of its business and allocates resources based on a single-segment concept. 

No one borrower/key principal accounts for more than 4% of our total risk-sharing loan portfolio.  

An analysis of the product concentrations and geographic dispersion that impact the Company’s servicing revenue 
is shown in the following tables. This information is based on the distribution of the loans serviced for others. The principal 
balance of the loans serviced for others, by product, as of December 31, 2019, 2018, and 2017 follows: 

Components of Loan Servicing Portfolio (in thousands)     
Fannie Mae 
Freddie Mac 
Ginnie Mae-HUD 
Life insurance companies and other 
Total 

2019 

As of December 31,  
2018 
  $  40,049,095   $  35,983,178   $  32,075,617  
 26,782,581  
 9,640,312  
 5,811,481  
  $  93,225,169   $  85,689,262   $  74,309,991  

 32,583,842  
 9,972,989  
 10,619,243  

 30,350,724  
 9,944,222  
 9,411,138  

2017 

The percentage of unpaid principal balance of the loans serviced for others as of December 31, 2019, 2018, and 
2017 by geographical area is as shown in the following table. No other state accounted for more than 5% of the unpaid 
principal balance and related servicing revenues in any of the years presented. The Company does not have any operations 
outside of the United States. 

Loan Servicing Portfolio Concentration by State 
California 
Florida 
Texas 
Georgia 
All other states 
Total 

Percent of Total UPB as of December 31,  
2017 
2018 
2019 

 16.2 % 
 9.4  
 9.3  
 5.8  
 59.3  
 100.0 % 

 16.3 % 
 9.0  
 9.7  
 6.1  
 58.9  
 100.0 % 

 18.4 % 
 9.4  
 9.2  
 4.9  
 58.1  
 100.0 % 

NOTE 14—LEASES 

ROU assets and lease liabilities associated with our operating leases are recorded under Other assets and  Other 
liabilities, respectively, in the Consolidated Balance Sheet as of December 31, 2019. Single lease cost was $7.6 million 
for the year ended December 31, 2019. Rent expense was $8.1 million and $7.1 million for the years ended December 
31, 2018 and 2017, respectively. As of December 31, 2019, ROU assets and lease liabilities were $22.3 million and $28.2 
million, respectively. As of December 31, 2019, the weighted-average remaining lease term and the weighted-average 
discount rate of the Company’s leases were 3.7 years and 4.74%, respectively. During the year ended December 31, 2019, 
cash paid for amounts included in the measurement of lease liabilities was $8.2 million, and $3.0 million of ROU assets 
were obtained in exchange for new lease obligations. 

F-45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
     
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

Maturities of lease liabilities as of December 31, 2019 follow (in thousands): 

Year Ending December 31, 

2020 
2021 
2022 
2023 
Thereafter 

Total lease payments 
Less imputed interest 

Total 

 8,607 
 8,280 
 7,585 
 5,995 
 324 
 30,791 
 (2,635)
 28,156 

  $ 

  $ 

Minimum cash basis operating lease commitments as of December 31, 2018 follow (in thousands): 

Year Ending December 31, 

2019 
2020 
2021 
2022 
2023 
Thereafter 

Total 

  $ 

  $ 

 7,700 
 7,789 
 7,450 
 6,738 
 5,200 
 90 
 34,967 

NOTE 15—OTHER OPERATING EXPENSES 

The following is a summary of the major components of other operating expenses for the years ended December 31, 

2019, 2018, and 2017. 

Components of Other Operating Expenses (in thousands) 

Professional fees 
Travel and entertainment 
Rent (1) 
Marketing and preferred broker 
Office expenses 
All other 

Total 

2019 

2017 

For the year ended December 31,  
2018 
  $  20,896   $  16,365   $  12,154  
 8,038  
 7,057  
 7,819  
 6,776  
 6,327  
  $  66,596   $  62,021   $  48,171  

 10,003  
 8,107  
 7,951  
 8,028  
 11,567  

 10,759  
 9,136  
 8,534  
 9,972  
 7,299  

(1)  2019 includes single lease cost and other related expenses (common-area maintenance charges and other miscellaneous charges). 
2018 and 2017 include rent costs and other related expenses (common-area maintenance charges and other miscellaneous charges).  

F-46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
     
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Walker & Dunlop, Inc. and Subsidiaries 

Notes to Consolidated Financial Statements 

NOTE 16—QUARTERLY RESULTS (UNAUDITED) 

The following tables set forth unaudited selected financial data and operating information on a quarterly basis as of 

and for the years ended December 31, 2019 and 2018:   

Selected Quarterly Financial Data 
(in thousands, except per share data) 
Loan origination and debt brokerage fees, net 
Fair value of expected net cash flows from servicing, net  
Servicing fees 
Total revenues 
Personnel 
Amortization and depreciation 
Total expenses 
Income from operations 
Walker & Dunlop net income 
Basic EPS 
Diluted EPS 
Total transaction volume 
Servicing portfolio 

As of and for the year ended December 31, 2019 

      3rd Quarter       2nd Quarter       1st Quarter 

      4th Quarter 
  $ 

 65,144   $ 
 50,785  
 54,219  
 212,267  
 93,057  
 37,636  
 152,952  
 59,315  
 44,043  

 69,921   $ 
 47,771  
 55,126  
 217,190  
 97,082  
 39,552  
 159,216  
 57,974  
 42,916  

 57,797  
 40,938  
 52,199  
 187,437  
 71,631  
 37,903  
 131,353  
 56,084  
 44,218  
 1.44  
 1.39  
  $ 
 5,941,304  
  $  93,225,169   $  91,754,499   $  89,897,025   $  87,691,682  

 65,610   $ 
 41,271  
 53,006  
 200,325  
 84,398  
 37,381  
 143,347  
 56,978  
 42,196  

 1.36   $ 
 1.33  
 7,306,369   $ 

 1.38   $ 
 1.34  
 9,812,055   $ 

 1.42   $ 
 1.39  
 8,907,336   $ 

  $ 

Selected Quarterly Financial Data 
(in thousands, except per share data) 
Loan origination and debt brokerage fees, net 
Fair value of expected net cash flows from servicing, net  
Servicing fees 
Total revenues 
Personnel 
Amortization and depreciation 
Total expenses 
Income from operations 
Walker & Dunlop net income 
Basic EPS 
Diluted EPS 
Total transaction volume 
Servicing portfolio 

As of and for the year ended December 31, 2018 

      3rd Quarter       2nd Quarter       1st Quarter 

      4th Quarter 
  $ 

 59,594   $ 
 39,576  
 50,781  
 184,657  
 79,776  
 36,739  
 133,998  
 50,659  
 37,716  

 71,078   $ 
 53,088  
 52,092  
 214,933  
 90,828  
 36,271  
 149,603  
 65,330  
 45,750  

 48,816  
 32,693  
 48,040  
 147,452  
 55,273  
 33,635  
 103,561  
 43,891  
 36,861  
 1.18  
 1.14  
  $ 
 4,849,262  
  $  85,689,262   $  80,485,634   $  77,820,741   $  75,836,280  

 55,193   $ 
 47,044  
 49,317  
 178,204  
 71,426  
 35,489  
 125,234  
 52,970  
 41,112  

 1.31   $ 
 1.26  
 6,193,023   $ 

 1.47   $ 
 1.41  
 9,353,456   $ 

 1.20   $ 
 1.15  
 7,651,791   $ 

  $ 

F-47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIST OF SUBSIDIARIES OF THE REGISTRANT 

Company 

Walker & Dunlop Multifamily, Inc. 
Walker & Dunlop, LLC 
W&D Interim Lender LLC 
W&D Interim Lender II LLC 
Walker & Dunlop Capital, LLC 
W&D Interim Lender III, Inc. 
W&D Interim Lender IV, LLC 
W&D Interim Lender V, Inc. 
Walker & Dunlop Investment Sales, LLC 
JCR Capital Investment Corporation 

EXHIBIT 21 

State of Incorporation or

Registration 

Delaware 
Delaware 
Delaware 
Delaware 
Massachusetts 
Delaware 
Delaware 
Delaware 
Delaware 
Delaware 

 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consent of Independent Registered Public Accounting Firm 

EXHIBIT 23 

The Board of Directors 
Walker & Dunlop, Inc.: 

We consent to the incorporation by reference in the registration statements (Nos. 333-178878 and 333-184297) on Form 
S-3 and (Nos. 333-171205, 333-183635, 333-188533, and 333-204722) on Form S-8 of Walker & Dunlop, Inc. of our 
reports dated February 26, 2020, with respect to the consolidated balance sheets of Walker & Dunlop Inc. and subsidiaries 
as of December 31, 2019 and 2018, and the related consolidated statements of income and comprehensive income, changes 
in equity, and cash flows for each of the years in the three-year period ended December 31, 2019, and the related notes, 
and the effectiveness of internal control over financial reporting as of December 31, 2019, which reports appear in the  
December 31, 2019 Annual Report on Form 10-K of Walker & Dunlop, Inc.  

/s/ KPMG LLP 

McLean, Virginia 
February 26, 2020 

 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT 31.1 

CERTIFICATION OF CHIEF EXECUTIVE OFFICER 
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002 

I, William M. Walker, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of Walker & Dunlop, Inc.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such statements were 
made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as of, 
and for, the periods presented in this report; 

4.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles; 

c)  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and 

d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 

during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control 
over financial reporting; and 

5.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal 
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize 
and report financial information; and 

b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in 

the registrant's internal control over financial reporting. 

Date: February 26, 2020 

By:  /s/ William M. Walker 
  William M. Walker 

Chairman and Chief Executive Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
EXHIBIT 31.2 

CERTIFICATION OF CHIEF FINANCIAL OFFICER 
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002 

I, Stephen P. Theobald, certify that: 

1. 

I have reviewed this Annual Report on Form 10-K of Walker & Dunlop, Inc.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such statements were 
made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as of, 
and for, the periods presented in this report; 

4.  The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls 
and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial 
reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles; 

c)  Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and 

d)  Disclosed in this report any change in the registrant's internal control over financial reporting that occurred 

during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control 
over financial reporting; and 

5.  The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal 
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize 
and report financial information; and 

b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in 

the registrant's internal control over financial reporting. 

Date: February 26, 2020 

By:  /s/ Stephen P. Theobald 
Stephen P. Theobald 
Executive Vice President and Chief Financial Officer 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION OF  
CHIEF EXECUTIVE OFFICER AND 
CHIEF FINANCIAL OFFICER 
PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED 
PURSUANT TO SECTION 906 OF THE 
SARBANES-OXLEY ACT OF 2002  

EXHIBIT 32 

In connection with the Annual Report on Form 10-K of Walker & Dunlop, Inc. for the year ended December 31, 2019 as 
filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned officers of 
Walker & Dunlop, Inc., hereby certifies pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the 
Sarbanes-Oxley Act of 2002, that: 

1.  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; 

and 

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of Walker & Dunlop, Inc. 

Date: February 26, 2020 

Date: February 26, 2020 

By:  /s/ William M. Walker 
William M. Walker 
Chairman and Chief Executive Officer 

By:  /s/ Stephen P. Theobald 
Stephen P. Theobald 
Executive Vice President and Chief Financial Officer 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
CORPORATE INFORMATION

Board of Directors
Alan J. Bowers(1)(3)
Lead Director
Chairman, Audit Committee

Ellen D. Levy(3)
Director

Michael D. Malone(1)(2)
Director
Chairman, Compensation
Committee

John Rice(2)(3)
Director
Chairman, Nominating and
Corporate Governance Committee

Dana L. Schmaltz(2)(3)
Director

Howard W. Smith
Director

William M. Walker
Chairman of the Board

Michael J. Warren(1)
Director

Executive Officers
Richard M. Lucas
Executive Vice President,
General Counsel & Secretary

Howard W. Smith
President

Stephen P. Theobald
Executive Vice President &
Chief Financial Officer

William M. Walker
Chairman & Chief Executive Officer

Richard C. Warner
Executive Vice President &
Chief Credit Officer

Corporate Office
7501 Wisconsin Avenue
Suite 1200E
Bethesda, MD 20814
Phone: (301) 215-5500

Company Website
www.walkerdunlop.com

(1) Member of Audit Committee

(2) Member of Compensation Committee

(3) Member of Nominating and Corporate Governance Committee

Transfer Agent
Shareholder correspondence
should be mailed to:
Computershare
P.O. Box 505000
Louisville, KY 40233

Overnight correspondence
should be sent to:
Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202

Auditor
KPMG LLP
McLean, VA

Investor Contact
Kelsey Duffey
Vice President,
Investor Relations
Phone: (301) 202-3207
investorrelations@walkeranddunlop.com

Annual Meeting
Hilton Garden Inn
7301 Waverly Street
Bethesda, MD 20814
May 14,
2020
10 a.m. EDT

Stock Exchange
New York Stock Exchange
Symbol: WD

WHAT
DRIVES
YOU?

CORPORTATE
HEADQUARTERS
7501 Wisconsin Avenue
Suite 1200E
Bethesda, Maryland 20814
Phone 301.215.5500

WalkerDunlop.com