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Workiva

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FY2015 Annual Report · Workiva
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2015 Annual ReportHIGHLIGHTS1.5+BILLIONDATA ELEMENTS SHAREDAMONG WDESK DOCUMENTS95%+REVENUE RETENTION2,500+CUSTOMERS #4BEST PLACES TO WORKIN TECHNOLOGY(Fortune Magazine, 2016)29%YOY REVENUE GROWTH$145MILLIONIN REVENUE95%CUSTOMER SATISFACTION65%+FORTUNE 500®ARE CUSTOMERSClaim not confirmed by FORTUNE or Time Inc. FORTUNE 500 is a registered trademark of Time Inc. and is used under license.FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of, Workiva Inc.Workiva had another exceptional year in 2015. In our first full year as a public company, our revenue grew 
29 percent to over $145 million from more than 2,500 customers. 

The power of Wdesk – led by our professional services and customer success teams – helped drive our 95 
percent customer satisfaction score, which is among the highest in any industry. Happy customers lead to 
high revenue retention rates, which allow us to continue to scale Workiva at a fast pace.  

Workiva grows by adding new customers and selling more seats to existing customers, particularly for 
new use cases that diversify our revenue sources. In 2016, we expect that non-SEC use cases will 
contribute more than 50 percent of our subscription bookings, up from 25 percent in 2014 and 39 
percent in 2015.

We continue to see strong demand from the Sarbanes-Oxley Act (SOX) market because Wdesk improves 
productivity and transparency. And third parties are starting to notice our success. Wdesk for SOX and 
Internal Controls won a 2016 Edison Award™ for the most innovative financial solution. We also won an 
Innovation Award from GRC 20/20 for the best user experience in internal controls management.

In 2015, Deloitte recognized Workiva on its Technology Fast 500 list as one of the fastest growing 
companies in America. We also ranked #4 on Fortune Magazine’s Best Large Workplaces in Technology 
and #6 on Fortune’s Best Workplaces for Camaraderie. This recognition stems from the fact that 96 
percent of our employees say that Workiva is a great place to work. We believe that creating an extra level 
of care for our employees gets passed on in the highest level of personal attention and service we offer 
our customers.

Throughout 2015, we saw an increase in demand from new use cases in management reporting and risk, 
as well as growth in the adjacent markets of enterprise risk management and audit management. This 
expansion increased our total addressable market for Wdesk by over 50 percent to more than $10.4 
billion, based on our estimates for public and private companies in North America and Europe. We 
believe we have just begun to scratch the surface of our markets, and we are continuing to invest in 
software development, sales and marketing to help Workiva grow. 

Our culture is based on an innate caring and understanding of our customers’ needs. We host an annual 
user conference, called The Exchange Community, so our customers can learn from each other and from 
us in person. In 2015, more than 1,500 people earned over 13,000 CPE credits at our conference. 

We have customers in nearly every industry who use Wdesk to improve hundreds of different business 
processes every day. Yet they all have one thing in common: they need to trust their data, and that’s why 
they turn to Wdesk. Wdesk is a next-generation platform for data consistency and control, and we want 
all of our users to start and end their day with Wdesk.

I want to thank our employees and customers who inspire us every day, and I want 
to thank our stockholders for continuing to believe in us. 

My best,

Matthew Rizai
Chairman and Chief Executive Officer
April 27, 2016

Best Workplaces2015CamaraderieBEST OF BREEDVENDORWDESK FOR SOX& INTERNAL CONTROLSSARBANES-OXLEY ACT (SOX) & INTERNAL CONTROLS  Certification • Documentation • Testing • SOX Risk Assessment  FINANCE & ACCOUNTING SEC/SEDAR FILINGS — Initial Public Offering • Section 16 • Form S-1 • Proxy • Form 10-Q • Form 10-K • Form 20-F • Form 6-K  INVESTOR RELATIONS — Earnings Release • Call Script • Earnings Presentation • Investor Presentation • FAQ Book • Form 8-K • Consensus Analysis  FINANCIAL REPORTING — Annual Report • Quarterly Report • Audit Committee Report • Variance Report • Board Report • Close Management • Financial Statement Consolidation • Integrated Reporting • Reconciliations  MANAGEMENT REPORTING — Key Performance Indicators • DAC Bond • Performance Reports • Municipal Bond Report • Rate Case • Operations Report  BUDGET, PLANNING AND FORECASTING — Sales Compensation Planning • Strategic Planning • Workforce Planning • Sales Forecasting  STATE & LOCAL GOVERNMENTS AND EDUCATION (SLEd) REPORTING —  Comprehensive Annual Financial Report (CAFR) • Budget Report • Internal Audit • Internal Management Report  INVESTMENT MANAGEMENT — Financial Statements • Fund Books • Fund Fact Sheets • Fund Pitch Books • Fund Prospectus • Mutual Funds SEC Filings • Investment Compliance • Shareholder's Report  RISK  INSURANCE — Actuarial Memorandum • Own Risk and Solvency Assessment (ORSA) • Insurance Compliance • Product Filing • Rating Agency Report • Statutory Reporting • N-4/N-6 Registration Statements • Model Audit Rule (MAR)  REGULATED RISK — Comprehensive Capital Analysis and Review (CCAR) • Dodd-Frank Act Stress Testing (DFAST) • Model Validation • Resolution & Recovery Plans (RRP)  ENTERPRISE RISK MANAGEMENT — CRO Reporting • KPI Dashboards • KRI Dashboards • Monthly & Quarterly Risk Reporting • Risk Aggregation • Risk Appetite Statement • Risk Assessments • Risk Committee Report • Strategic Risk Management ENVIRONMENTAL HEALTH & SAFETY — EHS Audit • Document Drafting • Sustainability Reporting • Dow Jones Sustainability Index   AUDIT Audit Reporting • Audit Risk Assessment • Audit Planning • Audit Field WorkUNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________________
FORM 10-K
___________________________________

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2015
OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For transition period from               to
Commission File Number 001-36773
___________________________________
WORKIVA INC.
(Exact name of registrant as specified in its charter)
___________________________________

Delaware
(State or other jurisdiction of 
incorporation or organization)

47-2509828

(I.R.S. Employer                    

Identification Number)

2900 University Blvd
Ames, IA 50010
(888) 275-3125
(Address of principal executive offices and zip code)
(888) 275-3125
(Registrant's telephone number, including area code)
___________________________________
Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Class A common stock, par value $.001

Name of each exchange on which registered
New York Stock Exchange

Securities registered pursuant to section 12(g) of the Act:
None
___________________________________

Indicate by a check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes 
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to 
such filing requirements for the past 90 days. Yes 

 No 
 No 

No  

Indicate by check mark whether the Registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive 

Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for 
such shorter period that the Registrant was required to submit and post such files). Yes 

 No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 

contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or 
any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting 
company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check 
one): 

Large accelerated filer 

Accelerated filer 

Non-accelerated filer 

    (Do not check if a smaller reporting company)

Smaller reporting company 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act): Yes 
The aggregate market value of voting stock held by non-affiliates of the Registrant on June 30, 2015, based on the closing price of $13.83 for 

 No 

shares of the Registrant’s Class A common stock as reported by the New York Stock Exchange, was approximately $373.6 million. Shares of common 
stock beneficially owned by each executive officer, director, and holder of more than 10% of our common stock have been excluded in that such persons 
may be deemed to be affiliates. This determination of affiliate status is not necessarily a conclusive determination for other purposes.

As of February 26, 2016, there were approximately 29,020,139 shares of the registrant's Class A common stock and 11,909,784 shares of 

the registrant's Class B common stock outstanding.

Information required in response to Part III of Form 10-K (Items 10, 11, 12, 13 and 14) is hereby incorporated by reference to portions of the 

Registrant’s Proxy Statement for the Annual Meeting of Stockholders to be held in 2016. The Proxy Statement will be filed by the Registrant with the 
Securities and Exchange Commission no later than 120 days after the end of the Registrant’s fiscal year ended December 31, 2015. 

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
 
 
On  December  10,  2014,  Workiva  LLC  was  converted  into  a  Delaware  corporation  and  renamed  Workiva  Inc.  For 
convenience, except as the context otherwise requires, all information included in this Annual Report on Form 10-K is presented 
giving effect to the conversion of the company into a corporation. 

EXPLANATORY NOTE 

 
WORKIVA INC.
FORM 10-K
For the Year Ended December 31, 2015 

TABLE OF CONTENTS

Part I
Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

Part II
Item 5.

Item 6.

Item 7.

Item 7A.

Item 8.
Item 9.

Item 9A.

Item 9B.

Part III

Item 10.

Item 11.

Item 12.

Item 13.

Item 14.

Part IV

Item 15.

Business .............................................................................................................................................
Risk Factors .......................................................................................................................................
Unresolved Staff Comments ..............................................................................................................
Properties ...........................................................................................................................................
Legal Proceedings..............................................................................................................................
Mine Safety Disclosures ....................................................................................................................

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities ................................................................................................................................
Selected Consolidated Financial Data ...............................................................................................
Management’s Discussion and Analysis of Financial Condition and Results of Operations ............

Quantitative and Qualitative Disclosure About Market Risk ............................................................

Financial Statements and Supplementary Data..................................................................................
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ............

Page

1
16
39
39
39
39

40

42

44

61

63

101

Controls and Procedures ....................................................................................................................

101

Other Information ..............................................................................................................................

102

Directors, Executive Officers and Corporate Governance.................................................................

103

Executive Compensation ...................................................................................................................
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters ...............................................................................................................................................
Certain Relationships and Related Transactions and Director Independence ...................................

105

105

105

Principal Accounting Fees and Services ............................................................................................

105

Exhibits, Financial Statement Schedules ...........................................................................................

106

SIGNATURES .......................................................................................................................................................

S-1

SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

Certain statements in this Annual Report on Form 10-K are “forward-looking statements” within 
the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and are subject to the safe 
harbor created thereby. All statements contained in this Annual Report on Form 10-K other than statements 
of historical facts, including statements regarding our future results of operations and financial position, our 
business strategy and plans and our objectives for future operations, are forward-looking statements. The 
words  “believe,”  “may,”  “will,”  “estimate,”  “continue,”  “anticipate,”  “intend,”  “expect”  and  similar 
expressions  are  intended  to  identify  forward-looking  statements.  We  have  based  these  forward-looking 
statements largely on our current expectations and projections about future events and financial trends that 
we believe may affect our financial condition, results of operations, business strategy, short-term and long-
term business operations and objectives, and financial needs. These forward-looking statements are subject 
to a number of risks, uncertainties and assumptions, including those described in “Item 1A. Risk Factors.” 
Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time 
to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors 
on our business or the extent to which any factor, or combination of factors, may cause actual results to differ 
materially from those contained in any forward-looking statements we may make. In light of these risks, 
uncertainties and assumptions, the future events and trends discussed in this Annual Report on Form 10-K 
may not occur and actual results could differ materially and adversely from those anticipated or implied in 
the forward-looking statements.

Although we believe that the expectations reflected in the forward-looking statements are reasonable, 
we cannot guarantee future results, levels of activity, performance, achievements  or events and circumstances 
reflected in the forward-looking statements will occur. We are under no duty to update any of these forward-
looking statements after completion of this Annual Report on Form 10-K to conform these statements to 
actual results or revised expectations.

 
 
Part I.

Item 1. Business

Overview

Workiva created Wdesk, a cloud-based productivity platform for enterprises to collect, link, report 
and analyze business data with control and accountability. Wdesk’s proprietary word processing, spreadsheet 
and presentation applications are integrated and built upon a data management engine, offering synchronized 
data, controlled collaboration, granular permissions and a full audit trail. Wdesk empowers our customers 
to dynamically define their business processes and optimize workflows so that critical data can be reported, 
analyzed and understood more efficiently. Our customers can gain insights from their trusted data, which 
enables better real-time decision-making. Additionally, our customers deploy Wdesk to serve as a single 
system  of  record  for  critical  data,  reduce  risk  and  operational  costs,  and  increase  efficiency.  As  of 
December 31, 2015, we  provided our solutions to more than 2,500 enterprise customers, including 65% of 
the Fortune 100 and more than 65% of Fortune 500 companies. 

Enterprises often struggle to manage, report, analyze and understand their ever-expanding volume 
of data. Many organizations are required to report an increasing amount of disparate information to a variety 
of regulators and other stakeholders, straining organizations’ ability to produce consistent data and reports. 
Legacy processes and disconnected technologies are inefficient at helping users find, understand and report 
the most critical and relevant information on a timely basis. Organizations often rely on manual processes, 
large  teams  and  a  variety  of  point  solutions,  such  as  business  productivity,  email  and  general-purpose 
collaboration software. Exacerbating these challenges is the continued growth in size and complexity of 
many enterprises, with employees and data spread around the world. The stakes for enterprises are high; 
reporting incorrect, incomplete or untimely information increases the risks of poor decision-making, legal 
liability, reputational damage and a weakened competitive position.

Workiva  empowers  organizations  to  address  these  challenges  by  providing  a  cloud-based  
productivity  platform  that  we  believe  is  fundamentally  changing  the  way  people  work.  Our  Wdesk 
productivity  platform  allows  multiple  users  to  simultaneously  create,  review  and  publish  data-linked 
documents and reports with greater control, accuracy and productivity than ever before. Further, Wdesk 
gives users the ability to change their processes along the way, further increasing efficiency and streamlining 
outdated legacy processes and methods. 

We offer our customers solutions in the areas of compliance, risk, finance, accounting and audit 
management. Underlying these solutions is our scalable, enterprise-grade data engine that collects, aggregates 
and manages our customers’ unstructured and structured data. 

Wdesk allows users to work anytime from anywhere with an internet connection, enabling them to:

•  Create trusted datasets that are linked and aggregated throughout Wdesk documents, spreadsheets, 

presentations and reports. 

•  Control access to datasets, reports and workflows throughout the organization and with external 

stakeholders.  

•  Collaborate among thousands of users working in real time on a secure, cloud-based platform.

•  Streamline and Automate Business Processes with Wdesk, saving time and resources.

•  Present critical data and reports to internal and external constituents.

•  Decide with confidence based on trusted data and reports, enabling better and faster decision-making.

1

 
 
 
 
 
Wdesk allows users to define, automate and change their business processes in real time for what 
they need, when they need it, with little or no involvement from IT personnel. Our proprietary data engine 
includes live-linking technology that enables users to automatically propagate any changes to data, including 
numbers, text, charts and graphics, across every instance in which that data appears in the Wdesk platform. 
Live-linking allows customers to use trusted data to more quickly and accurately produce and update business 
reports and other documents. Wdesk provides accountability and transparency through a detailed audit trail 
that tracks every change made by any user over time. Control is robust, with customized permissions at a 
granular level for each user to create, review and edit specific sections of documents that relate directly to 
them. 

In March 2010, we released our first software solution, which focused on streamlining reporting to 
the Securities and Exchange Commission (“SEC”). SEC filings, such as Form 10-K, Form 10-Q and proxy 
statements, are lengthy and complex documents that require significant collaboration across multiple business 
functions and external constituents, including auditors and lawyers. Our SEC solution enables customers to 
automate and improve their regulatory filing process. 

In March 2013, we launched our Wdesk productivity platform to respond to the growing demand 
from our customers to use Wdesk for work beyond SEC reporting. We have continued to add solutions to 
the Wdesk platform over time by identifying markets where Wdesk can address a wide range of critical 
business challenges for our customers. We employ a rigorous process to validate and prioritize new markets  
based on the number of customers that could benefit from a new solution and our assessment of Wdesk’s 
ability to address that challenge.

Today, we offer Wdesk solutions in the following markets:

•  Finance and accounting

•  Sarbanes-Oxley Act (SOX)

•  Audit

•  Risk

The efficiency of the Wdesk platform allows us to leverage new products into adjacent markets. For 
example, we are marketing features in our data platform that we developed for the SOX market to users in 
the audit market.

Our technology is enterprise grade and developed to perform at scale. Wdesk utilizes Google Cloud 
Platform and Amazon Web Services, which enable us to scale our compute and storage capacity on an as-
needed basis. We can deploy incremental changes to our customers on a daily basis by employing a continuous 
delivery process supported by Agile software development methodologies and a proprietary quality assurance 
process. As a result, all of our customers access the latest version of our platform, and upgrades are applied 
with minimal disruption to ongoing operations. In addition, in order to keep our customers’ data secure, we 
have  developed  advanced  data  security  protocols  that  augment  the  standard  security  of  the  Google  and 
Amazon cloud services. Our architecture has scalability for global enterprises, as well as advantages in 
reliability and cloud delivery.

Our “land-and-expand” sales strategy focuses on acquiring new customers and growing our existing 
customer relationships by using a direct-sales model. In addition, our customer success and professional 
services teams help our account managers grow our existing customer relationships by providing advice and 
best practices that enable users to harness the full power of Wdesk. We believe our sales strategy positions 
us to build relationships over time as we add new users and solutions and expand to additional markets and 
geographies.    

2

 
 
 
 
 
 
 
Many of the largest and most demanding enterprises in the world are our customers. We have a 
broadly diversified customer base; our largest customer represented less than 2% of our revenue in 2015. 
We believe that we have exceptional customer satisfaction, as evidenced by our subscription and support 
revenue retention rate of 95.8% (excluding add-on seats) at the December 2015 measurement date. Our 
subscription  and  support  revenue  retention  rate  including  add-ons  was  112.5%  at  the  December  2015
measurement date.

We have experienced high revenue growth since the release of our first solution in March 2010. Our 
revenue increased from $14.9 million in 2011 to $145.3 million in 2015, representing a 77% compound 
annual growth rate.  We incurred a net loss of $29.5 million in 2013, $41.2 million in 2014 and $43.4 million
in 2015. Approximately 80% of our revenue in 2015 was derived from subscription and support fees, with 
the remainder from professional services.  

Our Industry

Key Industry Trends are Driving a Fundamental Shift in How Enterprises Collect, Manage, Report 

and Analyze Critical Data.

Explosion of Data. According to IDC, the data universe will double every two years from 2013 to 
2020. Data is often spread across hundreds of different sources and stored in conflicting formats. While 
many enterprises maintain data in a structured enterprise resource planning (ERP) system, IDC estimates 
that more than 90% of the data created is “unstructured” data, which is defined as unorganized data that 
resides outside the realm of ERP. This massive increase in the amount of data throughout enterprises has 
complicated the decision-making process. 

Increasing Regulatory Requirements. Legislation, such as SOX and the Dodd-Frank Act, has driven 
new reporting mandates. SOX requires public company CEOs and CFOs to individually certify that their 
annual and quarterly financial reports are accurate and complete and to assess the effectiveness of their 
internal controls over financial reporting. Increased scrutiny from the Public Company Accounting Oversight 
Board  (PCAOB)  on  audits  of  management’s  assessment  of  internal  controls  –  and  the  transition  in  the 
framework used for assessing internal controls – is driving public companies to find more efficient and 
accurate solutions for SOX compliance.

Governmental agencies charged with implementing these legislative mandates and others, such as 
the SEC, the Canadian Securities Administrators, the Federal Reserve System, the Federal Deposit Insurance 
Corporation, the U.S. Department of Energy and the U.S. Environmental Protection Agency, continue to 
issue  regulations  that  implement  new  and  increase  existing  reporting  requirements.  Regulators  are  also 
implementing new, industry-specific reporting requirements. For example, in recent years larger financial 
institutions have been required to produce reports for Comprehensive Capital Analysis and Review (CCAR), 
Dodd-Frank Act Stress Testing (DFAST) and Resolution and Recovery Plans (RRP). 

Regulators are also demanding greater standardization and structure in the data that companies report.  
For example, the SEC requires that public companies include “interactive data” in filed annual and quarterly 
reports so that an investor can immediately extract specific information and compare it to performance in 
past years, information from other companies and industry averages. The SEC implemented its interactive 
data  mandate  by  requiring  companies  to  tag  the  financial  data  in  their  filings  using  XBRL (eXtensible 
Business Reporting Language), which is a royalty-free, international format designed specifically for business 
information. XBRL provides a unique, electronically readable tag for each individual disclosure item within 
business  reports.  We  expect  the  use  of  XBRL  in  the  United  States  to  continue  to  grow,  as  the  Digital 
Accountability and Transparency Act of 2014 (DATA Act) mandates a common format for data reported to 
the U.S. Department of Treasury and Office of Management and Budget. In addition, XBRL tagging of 
filings is now required by a number of regulatory agencies outside the United States, including the Committee 

3

 
 
 
 
 
 
of European Banking Supervisors (CEBS), the United Kingdom’s HM Revenue & Customs (HMRC), and 
Companies House in Singapore. 

Increasing Management Oversight. Enterprises are under increasing pressure to report a growing 
amount of information to internal management teams, boards of directors, internal and external auditors, 
and other stakeholders. We believe that data needs to be collected, reported and analyzed more rapidly than 
ever before. Management teams are increasingly focused on leveraging data to support critical decisions. At 
the same time, boards of directors are pressing organizations to improve transparency in order to better fulfill 
their fiduciary duties. In addition, the U.S. Department of Justice has announced an initiative to increase its 
efforts to hold individuals, not just corporate entities, responsible for corporate misdeeds, both criminal and 
civil.

Structural Shifts in Workforce Organization. Market dynamics and the globalization of enterprises 
have    changed  the  way  people  work.  Organizations  are  becoming  increasingly  global,  with  employees 
geographically distributed to support strategic and business needs. Workforce flexibility initiatives have 
resulted in more employees working remotely. 

Consumerization of Enterprise IT. Technical advancements in smart phones and tablets have enabled 
the proliferation of mobile devices across the enterprise. Enterprise cloud-based solutions are becoming 
increasingly common and are enabling employees to work from anywhere with an internet connection, often 
from a mobile device. The rapid advancement of consumer applications, particularly social media, have 
raised expectations for enterprise technology as employees expect their workplace technology to achieve 
the same level of functionality, performance and ease of use as the consumer technology that permeates their 
daily lives.

Legacy  Business  Processes  and  Solutions  Are  Insufficient  for  the  Requirements  of  Modern 

Enterprises.

For many enterprises, the process of compiling, reporting and analyzing critical data has been manual, 
repetitive and error-prone. Large enterprises often employ hundreds or even thousands of people to manually 
collect data and to create and update rolling versions of draft documents and underlying spreadsheets using 
legacy business productivity software and niche point solutions.  Modern enterprises require a level of real-
time collaboration, security and control that we believe outdated business productivity software and point 
solutions do not deliver. Shortcomings of legacy business processes and solutions include the following: 

Access to resources is restricted. Traditional solutions require employees to be physically present 
at,  or  remotely  logged  into,  a  machine  with  the  required  technology  and  access  permissions.  Enterprise 
remote networks can be  plagued by connection and performance challenges. These impediments restrict 
productivity as employees attempt to complete work at home and while traveling and often lead to unapproved 
workarounds that may expose sensitive data. 

Collaboration is inefficient and risky. Traditional office software requires one person to work on 
one version of a presentation or report at one time. This rigidity creates challenges as concurrent versions 
lead to a tedious and time-consuming reconciliation process. Collaboration requires opening and closing, 
saving and sending, and communicating outside the document rather than inside the document, all of which 
add time to document creation and risk to document integrity. 

Workflows are rigid and serial. Workflows for presentation and report production operate as a series 
of dependent events, with workers being unable to advance sections they are responsible for while they wait 
for their turn in the document-production process. Any section completed out of order risks data integrity 
and has the potential to lengthen, rather than reduce, production timelines. Unanticipated events at any step 
in the workflow may slow down the entire process.

4

 
 
 
 
 
 
 
Dataset creation is highly manual. Traditional dataset creation relies on ad-hoc processes and loosely 
defined protocols to consolidate a patchwork of disparate data sources with different owners and storage 
locations  across  the  enterprise.  Enterprise  databases  are  typically  controlled  by  IT  personnel,  requiring 
additional resources and time to query, access and manipulate data. Compiling the same dataset in future 
periods often requires the same amount of time as the initial effort as enterprises are unable to leverage prior 
work to roll forward datasets.

Edits are error prone and lack audit trails. Traditional software does not permit linking references 
to a single source, so when a change is made it does not flow throughout the document or related documents. 
The integrity of a group of related presentations and reports is at risk every time a number is edited, and 
worker productivity is lost in a cycle of implementing edits and reviewing for errors. Traditional solutions 
do not offer visibility into the lineage of changes to a document. Audit trails often consist of unsatisfactory 
solutions, such as tracked changes, which can be turned off; in-line comments, which are cumbersome to 
manage; and rolling versions, which lead to inefficient workflows and reconciliation.

Control is limited. Because multiple versions of a presentation or report may be stored in numerous 
locations across an enterprise, it is difficult to control who can review and edit, and even more difficult to 
adjust these roles as the creation process evolves. 

The Workiva Solution

We change the way enterprises and their employees work, enabling the redesign of risky and 

inefficient business processes through our Wdesk cloud-based productivity platform.  

Integrated Platform of Business Productivity Applications. We designed the Wdesk platform as an 
integrated suite of word processing, spreadsheet and presentation applications that enables users to leverage 
their  structured  and  unstructured  business  data  regardless  of  where  it  resides.  Wdesk  also  provides  a 
certification application that allows any Wdesk viewer to attest to the accuracy and completeness of reports. 
Users can create data collection and report certification workflows, assign and distribute them within their 
organization, and monitor the process with a real-time dashboard. 

Widely Accessible  Cloud-based  Collaboration  Platform.  Our  platform  enables  multiple  users  to 
draft, edit and comment within the same Wdesk document, spreadsheet, presentation or report at the same 
time  from  any  location  with  internet  access.  Our  suite  of  intuitive  applications  provides  users  with  an 

5

 
 
 
 
experience that builds on familiar business productivity applications. Users are able to edit, comment and 
respond, allowing collaboration in real time. Users are also empowered with a complete picture of progress 
in real time, helping managers to track completion and users to synchronize sections assigned to them with 
sections assigned to others.

Evidence  Management  Paper  Trail  for  SOX.  Wdesk  can  significantly  improve  how  companies 
document  and  test  their  internal  controls  over  financial  reporting  required  by  SOX.  With  Evidence 
Management for Wdesk, internal audit and SOX compliance teams can digitally embed and annotate evidence 
in work papers with a complete audit trail. This expanded functionality, which was released in April 2015, 
is an important step in creating evidence-based risk management, which helps our customers better identify, 
assess and mitigate risks. 

Digital  Support  Binders  for  SEC  Reporting.  Public  company  boards  of  directors,  auditors  and 
regulators require proof of data in annual and quarterly reports to the SEC. Wdesk Digital Support Binders, 
introduced in September 2015, allows SEC reporting teams to digitally attach and annotate a variety of 
substantiating documents to their financial reports.

Trusted  Ecosystem  for  Critical  Business  Data.  Our  platform  captures  a  complete  history  of  a 
document’s lineage, from the most granular edit to a spreadsheet cell formula to key document milestones. 
At the same time, Wdesk gives document owners the ability to manage document permissions down to a 
single section of a document. The ability to control access and user permissions with this level of granularity 
enables document owners to respond to evolutions in team composition and collaboration requirements. 
Ultimately, the robust audit and access control capabilities create transparency, accountability, integrity and 
confidence in the data creation and report generation workflows.

Enterprise Grade and Built for Scale. Our cloud platform allows enterprises to implement and rapidly 
scale users and solutions within hours, regardless of how large or complex. Our customers can access and 
deploy  our  service  without  the  need  to  install  and  maintain  costly  infrastructure  hardware  and  software 
necessary for on-premise deployments.

Secure Architecture. An independent auditor other than our independent registered public accounting 
firm conducts an annual examination of our security controls using the widely recognized SSAE 16 SOC 1 
Type II standard. This standard is designed to determine whether a company that is a host and processor of 
customer information has controls and safeguards that are suitably designed and effectively operating. In 
addition  to  the  physical,  operational  and  infrastructure  security  precautions  provided  by  our  technology 
partners, Google and Amazon, we work to protect our customers’ data using enterprise-grade, cutting-edge 
security measures. These measures include static and dynamic multi-factor authentication methods, strong 
encryption  in-transit  and  at-rest  and  the  adoption  of  aggressive  web  technologies,  such  as  HTTP  Strict 
Transport Security and Content Security Policies, to protect customers from the most common threat vectors. 
Wdesk undergoes multiple security assessments each year by our customers and independent security firms.

Ability to Dynamically Define and Change Business Processes. Wdesk frees users from the confines 
of traditional business processes by allowing them to dynamically define processes on-demand to support 
evolving  business  needs.  Wdesk  enables  multiple  users  to  work  in  concert,  allowing  teams  to  redefine 
workflows and business processes without the traditional challenges of data integrity, personnel limitations 
and legacy software limitations. Users can make progress on different sections at different paces and redefine 
the workflow as needed to adapt to circumstances specific to the production of a single document or report. 
At the same time, managers gain an added level of insight into organizational dependencies, enabling them 
to reassign workflow and resources to further increase efficiency and reduce operational cost.

6

 
 
 
Benefits of Our Solution

The key benefits of using our Wdesk software solutions are recognized by a wide range of decision-

makers and other users across our customers’ organizations.

Benefits to Our Customers Who Are Decision-Makers

Reduce Risk. Managers rely on Wdesk to help them make better decisions. Through the use of linked 
data, decision-makers can trust that Wdesk presentations and reports are up to date and consistent, reducing 
the risk of making decisions based on incorrect data or reporting incorrect data externally. In addition, Wdesk 
ensures that presentations and reports are published using the correct business rules, formats and XBRL 
protocols. 

Improve Data Transparency. Numbers, text, charts and graphics in presentations and reports can be 
linked inside Wdesk, which becomes an organization’s central repository for critical data, or “single source 
of truth.”  Each data point has its own history of changes, or data lineage. Decision-makers at our customers 
benefit from the ability to drill down into each discrete data point, which increases data transparency, visibility 
and, therefore, trust of critical business data across an organization.

Report with Greater Frequency. Many critical presentations and reports are published infrequently 
due  to  the  difficulties  associated  with  collecting  data,  compiling  inputs  across  teams,  and  incorporating 
reviews, comments and revisions. Within the Wdesk platform, documents, data and graphics remain linked, 
allowing presentations and reports to be easily updated, synchronized and published with greater frequency.

Enable  Real-time  Decision-Making.  Wdesk’s 

live-linking  and  data-auditing  capabilities 
significantly enhance data integrity, such that Wdesk can become the centralized, trusted data repository 
within our customers’ critical business data ecosystem. The use of verified data from trusted sources to 
compile timely reports with less risk and greater transparency and frequency allows decision-makers to make 
better informed, real-time decisions.

Benefits to Our Customers Who Are End Users

Ubiquitous Access. Users can access our Wesk platform through a web-based interface and through 
our mobile application anywhere an internet connection is available. By providing flexible access to Wdesk, 
end users can be productive at their workplace, in their homes or on-the-go.

Faster Time to Value. Wdesk is designed to be deployed in hours or days with little or no involvement 
from a customer’s IT organization. The Wdesk user interface is highly intuitive and can be learned by end 
users quickly, enabling new users to make immediate contributions to presentations and reports. 

Better Collaboration with Internal and External Constituents. Our platform enables multiple users 
to draft, edit and comment within the same document, spreadsheet, presentation or report at the same time 
from  any  location  with  internet  access.  Users  are  able  to  comment  and  respond,  allowing  interactive 
collaboration in real time. 

Higher Job Satisfaction. Wdesk helps end users be more efficient and flexible, which we believe 

leads to greater job satisfaction, employee retention, cross-role training and career mobility.

Greater Productivity through Data Linking. Because the Wdesk platform acts as an organization’s 
“single source of truth,” users save time by avoiding the need to input, update and cross-check the same data 
referenced in multiple, disparate presentations and reports. 

7

 
Our Growth Strategy

We strive to change the way businesses collect, link, manage, report and analyze critical business 

data. Key elements of our growth strategy include: 

Pursue New Customers. Our first software solution enabled customers to automate and improve 
their SEC regulatory filing process.  In 2013, we began expanding into additional markets that are faced 
with managing large, complex processes with many contributors and disparate sets of business data. We now 
sell to new customers in the areas of finance, accounting, compliance, risk and audit management.  We intend 
to  continue  to  build  our  sales  and  marketing  organization  and  leverage  our  brand  equity  to  attract  new 
customers. 

Generate Growth From Existing Customers. Wdesk exhibits a powerful network effect within an 
enterprise, whereby the usefulness of our platform increases as the number of users and the data that resides 
in it grows. As more employees of our customers use Wdesk, additional opportunities for collaboration drive 
demand among their co-workers for add-on seats. This expansion includes (1) adding users for solutions 
already in use by a customer, and (2) adding users for new solutions within current customers’ organizations. 
Examples include SOX compliance reporting, CCAR reporting and Resolution and Recovery Plans. 

Extend Our Suite of Solutions. We intend to introduce new solutions to continue to meet growing 
demand for the creation, collaboration, presentation and analysis of critical business data. Our close and 
trusted relationships with our current customers are a source of new use cases, features and solutions for our 
solution roadmap. We have a disciplined process for tracking, developing and releasing new solutions that 
are designed to have immediate, broad applicability, a strong value proposition and a high return on investment 
for both Workiva and our customers. Our solution strategy and advance planning groups assess customer 
needs and conduct industry-based research, market and domain analysis and prototype development. This 
process  involves  our  sales,  product  marketing,  customer  success,  professional  services,  research  and 
development, finance and senior management teams.

Expand  Our  International  Footprint.  For  the  year  ended  December 31,  2015,  we  generated 
approximately 94% of our revenue in the United States. However, the growth drivers for our solution are 
similar in other parts of the world, including the need to reduce errors and risk, improve efficiency and 
respond  to  increasing  regulatory  requirements.  For  example,  European  public  companies  are  subject  to 
regulation similar to SOX. Accordingly, we plan to increase our sales presence in Europe. 

Continue to Innovate. We believe we are the first integrated platform technology company to build 
a secure data ecosystem to manage structured and unstructured critical business data that spans data collection, 
reporting and decision-making. Because of the strength of our platform, our customers increasingly use 
Wdesk as their central repository for “as reported data”  and often regard Wdesk as their organization’s 
“single source of truth.” 

At  our  user  conference  in  September  2015,  we  announced  upcoming  developments  in  Wdesk, 
including an advanced platform for SOX controls management and next-generation workbooks that will be 
able to handle millions of rows of data at high speeds. We plan to provide Wdesk users with even more 
effective  ways  to  capture,  store  and  connect  data,  and  to  manage  workflow  and  documents.  Wdesk 
enhancements in development include an extremely intuitive user experience, with improved collaboration, 
history and cross-sheet formula features.

8

 
 
 
 
 
 
 
Wdesk Product Platform

Our Wdesk  product  platform  includes  solutions  that  enable  enterprises  to  collect,  link,  manage, 
report and analyze their critical data. Each solution is marketed for specific use cases and shares the same 
underlying Wdesk technology. Our solutions and related use cases include the following:

Finance and Accounting

In the finance and accounting market, we sell Wdesk to public and private companies that use our 
productivity platform to prepare and file regulatory reports, create internal and external management reports, 
and create investor communications. We developed our integrated compliance reporting solution to give 
customers control over the entire SEC reporting process, from data collection to document drafting through 
filing. Our SEC reporting solution allows our customers to prepare and file all major SEC reports, such as 
Form 10-K, Form 10-Q and Form 8-K, as well as registration statements, proxy statements and Section 16 
reports. Features tailored to the SEC reporting process include the capability to concurrently create reports 
in the HTML format required for filing on the SEC’s Electronic Data Gathering, Analysis and Retrieval 
(EDGAR)  system  and  the  ability  to  perform  XBRL  tagging.  Canadian  issuers  can  use  our  compliance 
reporting  solution  to  draft  and  file  reports  on  Canada’s  System  for  Electronic  Document Analysis  and 
Retrieval (SEDAR). Our compliance reporting solution also enables customers to create press releases, slide 
presentations and other investor relations materials with data linked to the corresponding filing. 

Additionally, teams across enterprises are increasingly being asked to create complex financial and 
managerial  reports  to  better  drive  real-time  business  decisions.  Our  management  reporting  solution  is 
designed to improve the integrity and accuracy of management reports and the productivity of employees 
engaged in these reporting workflows. Use cases for our management reporting solution for public, private, 
governmental and non-profit enterprises include: strategic planning, budget and forecasting; board committee 
and quarterly reporting; C-Suite reporting; monthly operation and flash reports; and annual audit reports.

9

 
 
 
 
 
Wdesk is also adaptable to state and local government agencies and educational organizations – 
known as the SLEd market – because these organizations must collect, manage and report very similar data 
as the thousands of public and private companies that are using Wdesk. For example, state and local agencies 
use  Wdesk  to  compile  Comprehensive  Annual  Financial  Reports  (CAFR),  which  combine  narrative 
information  with  agency  data  to  meet  Government  Accounting  Standards  Board  (GASB)  accounting 
standards and SEC Rule 15c2-12. CAFR reports are very similar to the annual report on Form 10-K that 
public companies must file with the SEC.  Additionally, OMB Circular A-133 requires agencies to create 
and submit a Schedule of Expenditure of Federal Awards (SEFA). Our SLEd customers can use Wdesk to 
collect and manage program data for this schedule in a controlled and auditable workspace. 

Sarbanes-Oxley Act (SOX)

In the second quarter of 2014, we began selling Wdesk in the Sarbanes-Oxley Act (SOX) market to 
increase efficiency in documenting, implementing and assessing internal controls over financial reporting 
as required under the Act. SOX requires public company CEOs and CFOs to individually certify that their 
annual and quarterly financial reports are accurate and complete and to assess the effectiveness of their 
internal controls over financial reporting. Increased scrutiny from the Public Company Accounting Oversight 
Board on audits of management’s assessment of internal controls – and the transition in the framework used 
for assessing internal controls – is driving public companies to find more efficient and accurate solutions 
for SOX compliance. With Wdesk, our customers can collect data from multiple departments, centralize that 
information in a linked platform, create and track process narratives and flows with co-workers, and embed 
evidence in internal audit work papers. 

Audit 

We sell Wdesk to people who work in the broad-based Audit Management market because they 
often collaborate with colleagues working in SOX and risk across an organization. Audit management, which 
includes  audit  risk  assessments,  the  audit  planning  process  and  the  internal  audit  group,  faces  the  same 
challenges  in  managing  and  documenting  information  from  disparate  departments.  Wdesk  allows 
simultaneous collaboration with control, accountability and documentation of internal controls over financial 
reporting that is essential to auditors, executives and boards. Audit management, which  is a  subset of a 
much larger market that is defined as Governance, Risk and Compliance (GRC), extends throughout an 
organization, organically drawing in Wdesk users from a wide range of departments.

Risk

Ever-changing regulations and  mandates are driving complexity in risk reporting, which is often 
carried out by teams scattered across different departments and geographies. We market Wdesk to address 
two types of risks: regulatory risk and enterprise risk. Examples of regulations driving the need for our 
regulatory risk solution are the Dodd-Frank Act, Basel III, Capital Requirements Regulation (CRR) and 
Capital Requirements Directive (CRD). Wdesk regulatory risk use cases include: resolution and recovery 
plans (RRP), comprehensive capital analysis and review (CCAR), Dodd-Frank Act stress testing (DFAST), 
and own risk and solvency assessment (ORSA), which is primarily used by insurance companies.

With  Wdesk,  risk  management  practices  can  be  integrated  throughout  the  organization  while 
maintaining  information  privacy,  audit  trails  and  security  resulting  in  highly  efficient  and  transparent 
compliance.  Therefore,  we  also  sell  Wdesk  for  Enterprise  Risk  Management  (ERM)  as  a  solution  for 
enterprises to identify systemic risks, determine risk probabilities, assess risk magnitude and plan strategic 
responses. Wdesk can help business leaders make real-time ERM decisions. 

10

 
 
 
 
 
 
 
 
Our Platform Technology

Wdesk  is  the  cloud-based,  multi-tenant  technology  platform  upon  which  all  Workiva  software 
solutions run. Wdesk is built on the Google Cloud Platform and Amazon Web Services and is composed of 
proprietary  and  open-source  technologies.  Users  can  access  all Wdesk  solutions  with  any  standard  web 
browser,  mobile  web  browsers  and  iPad  and  Android  applications.  We  believe  that  the  following 
characteristics comprise our platform’s key competitive advantages:

Easy to Deploy and Configure. The Wdesk platform can be deployed enterprise-wide within hours 
for new customers and can be seamlessly configured by the customer for individual employees or entire 
teams.  Because  our  solutions  are  browser-based,  customers  avoid  costly,  time-intensive  deployments 
typically associated with enterprise software.

High Performance. The performance of the Wdesk technology platform has been tested and proven 
by some of the largest, most demanding enterprises in the world. Our platform is built for organizations of 
all sizes. The architecture, design, deployment and management of our solutions are focused on enterprise-
grade scalability, availability and security. Our underlying code base of over 10 million lines of code is 
continually optimized in order to ensure high performance for our users.

Always On. Our customers are highly dependent on our solutions for their reporting and performance 
management needs. As a result, Wdesk is designed as an “always on” service. Additionally, constant customer 
collaboration and development iteration allows us to release a new version of Wdesk nearly every business 
day, without the need for our customers to use costly IT resources.

Scales Rapidly. Wdesk is designed to support concurrent user sessions within a global enterprise, 
managing hundreds of millions of data elements while continuing to deliver rapid processing performance. 
A number of our enterprise customers have reported millions of links to single sources of data, among multiple 
documents, spreadsheets and presentations, without any noticeable negative effects on performance. Wdesk 
is designed to support millions of end users as a result of its scalability and our relationship with the Google 
Cloud Platform and Amazon Web Services.

Secure. Many of the largest enterprises in the world trust us with their most sensitive data. Wdesk 
employs stringent data security, reliability, integrity and privacy practices. In addition to our regular customer 
security assessments, we aggressively test the security of our operations by subjecting it to continuous and 
ongoing penetration and vulnerability testing (manual and automatic, internal and third-party). The quality 
of our data security efforts is validated by our annual completion of an independent audit process using the 
SSAE 16 SOC 1 Type 2 standard.

Research and Development 

Our research and development team is distributed among twelve office locations in North America 

and Europe, including our headquarters in Ames, Iowa. 

Our research and development efforts are focused on improving the Wdesk platform for broad use 
across  all  of  our  solutions,  rather  than  developing  custom  use  cases  or  vertically  focused  features.  Our 
development teams can deploy incremental changes to our platform for our customers on a daily basis. We 
employ  a  continuous  delivery  process  supported  by Agile  software  development  methodologies  and  a 
proprietary quality assurance process. Our spending on research and development was $50.5 million in 2015, 
$44.1 million in 2014, and $34.1 million in 2013. Our investment in research and development has grown 
as we have been increasing headcount to dedicate more resources to the continued addition of new features 
to our platform and to developing the next generation of Wdesk.

To  ensure  new  features  are  intuitive  and  efficient,  each  development  team  has  a  dedicated  user 
interface designer who is focused on delivering an optimized user experience. Additionally, we continuously 

11

 
 
 
 
 
 
 
 
 
test our software code using a combination of quality assurance personnel and a proprietary automated testing 
suite.  We  believe  our  focus  on  user  experience  and  our  rigorous  quality  assurance  culture  are  key 
differentiators that contribute to the success of our Wdesk platform.

Our Customers

Workiva is trusted by thousands of organizations, including global enterprises with hundreds of 
thousands of employees. As of December 31, 2015, we had more than 2,500 customers, including 65% of  
the Fortune 100 and more than 65% of Fortune 500 companies. Our solutions change and optimize the way 
our customers do their work. Our customers are passionate, loyal supporters of our solutions, as demonstrated 
by our subscription and support revenue retention rate of 95.8% (excluding add-on seats) as of the December 
2015 measurement date. Our subscription and support revenue retention rate including add-on seats was 
112.5% as of the December 2015 measurement date.

Our Competition

The intensity and nature of our competition varies significantly across our different solutions, as 
changes in regulation and market trends result in evolving customer requirements for enterprise software. 
Our primary competition includes: 

•  Manual business processes that rely on legacy business productivity tools;

•  Diversified enterprise software providers;

•  Niche software providers that provide point solutions;

•  Providers of professional services, including consultants and business and financial printers;

•  Governance, risk and compliance software providers; and

•  Business intelligence / corporate performance management software providers.

As our market grows, we expect it will attract more highly specialized software vendors as well as 

larger vendors that may continue to acquire or bundle their products more effectively. 

The principal competitive factors in our market include: product features, reliability, performance 
and  effectiveness;  product  line  breadth,  diversity  and  applicability;  product  extensibility  and  ability  to 
integrate with other technology infrastructures; price and total cost of ownership; adherence to industry 
standards and certifications; strength of sales and marketing efforts; and brand awareness and reputation. 
We believe that our cloud-based and mobile-enabled platform is, and will continue to be, an advantage that 
helps us compete favorably. 

Sales and Marketing

Our “land-and-expand” sales strategy focuses on acquiring new customers and growing our existing 
customer relationships. We believe that we have penetrated only a small fraction of our market opportunity, 
and we intend to continue investing in sales and marketing to drive growth. 

12

 
 
 
 
Sales

Our sales organization is responsible for generating new customer opportunities and managing add-
on sales. We believe our direct-sales approach allows us to effectively reach customers and prospects in a 
way that allows us to maintain control over the contract terms and build lasting relationships with our users. 
Our  sales  organization  comprises  business  development  managers,  new  account  managers  and  current 
account managers, all of whom are responsible for achieving quotas.

Our business development managers generate high-quality, cost-effective leads and meetings for 
our new account managers. Our new account managers are segmented by solution, industry and geography 
to best meet the needs of prospective customers. Our current account managers focus on helping existing 
customers expand the use of Wdesk solutions into new use cases and across functional areas within their 
organizations. 

We expect to continue to build our sales headcount in our current markets, as well as expand our 
sales footprint into selected countries where we see a demand for our solutions. To achieve this growth, we 
plan to continue to hire energetic and motivated sales people with experience in large enterprise software 
sales organizations. We believe that our approach to hiring sales people, along with a progressive training, 
culture and compensation package will allow us to retain sales talent and continue to drive growth. 

Marketing 

Our marketing organization comprises three segments: advance planning, product marketing and 
outbound corporate marketing. Our advance planning team assesses customer needs, conducts industry-
based research and defines new markets. Our product marketing team develops our go-to-market strategy 
on a per-solution basis. They focus on enabling our sales team with profiles of typical buyers, key messages, 
value propositions, competitive analysis and sales strategies. They also develop industry-level marketing 
messages and manage industry analyst relations. Our outbound corporate marketing team focuses on organic 
demand generation by building market awareness of our platform and solutions, generating customer leads 
and managing our brand equity and customer loyalty. This team is also responsible for digital and print 
campaigns and sponsoring events and professional organizations, including the SEC Professionals Group 
and the SOX and Internal Controls Professionals Group. Additionally, the outbound marketing team hosts 
our annual user conference, The Exchange Community (TEC). TEC brings our customers together with our 
developers, professional services and customer success managers to learn and collaborate. TEC is our largest 
user event each year and features sessions with industry  leaders, business networking events and opportunities 
to share ideas for enhancements and use cases.

Professional Services and Customer Success

We believe our professional services and  customer success teams are essential elements of our long-

term success and differentiate our service from our competitors. 

Professional Services. Professional Services include initial setup of documents; XBRL mapping, 
tagging and review; best practices implementation; and business process consulting. Our XBRL team is 
primarily  composed  of  people  with  accounting  or  financial  reporting  experience. They  work  with  our 
customers to perform XBRL mapping, tagging and review services. We also employ a team of Solution 
Architects who offer consulting services to customers to improve and streamline their Wdesk-related business 
data processes. 

Customer Success. Our customer success teams support our customers with in-depth knowledge and 
continuity for each customer’s use of Wdesk. Our customer success managers provide 24/7 live customer 
support via phone, digital messaging and web-based conferencing. Each customer has an assigned customer 
success manager who is accountable for that customer’s satisfaction. We provide intensive training to our 

13

 
 
 
 
 
 
 
 
 
customer success employees and segment them for each solution and market focus. We have an in-house, 
e-learning curriculum called “The Learn Center” for professional services and customer success employees 
to continue to develop skills related to Wdesk products, key markets and solution areas, management and 
compliance. The Learn Center also helps our employees stay current with industry and technology issues. 
In addition, we pay for employees to maintain professional certifications and licenses that are important to 
our  customers,  and  we  host  regular  company-wide  employee  education  sessions  on  business,  industry, 
technology and workplace topics.

Intellectual Property

Our intellectual property and proprietary rights are important to our business. To safeguard these 
rights,  we  rely  on  a  combination  of  patent,  trademark,  copyright  and  trade  secret  laws  and  contractual 
protections in the United States and other jurisdictions.

As of December 31, 2015, we had 13 issued patents and 24 patent applications pending in the United 
States relating to our platform. We cannot assure you that any of our patent applications will result in the 
issuance of a patent or whether the examination process will require us to narrow or otherwise limit our 
claims. Any patents issued may be contested, designed around, found unenforceable, or invalidated, and we 
may not be able to prevent third parties from infringing them. We also license software from third parties 
for  integration  into  our  solutions,  including  open  source  software  and  other  software  available  on 
commercially reasonable terms. We cannot assure you that such third parties will maintain such software or 
continue to make it available.

We control access to and use of our proprietary software and other confidential information through 
the use of internal and external controls, including contractual protections with employees, contractors, end-
customers, and partners, and our software is protected by U.S. and international copyright laws. Despite our 
efforts to protect our trade secrets and proprietary rights through intellectual property rights, licenses, and 
confidentiality agreements, unauthorized parties may still copy or otherwise obtain and use our software and 
technology. In addition, we intend to expand our international operations, and effective patent, copyright, 
trademark, and trade-secret protection may not be available or may be limited in foreign countries.

If we become more successful, we believe that competitors will be more likely to try to develop 
solutions and services that are similar to ours and that may infringe our proprietary rights. It may also be 
more likely that competitors or other third parties will claim that our platform infringes their proprietary 
rights.

Our industry is characterized by the existence of a large number of patents and frequent claims and 
related litigation regarding patent and other intellectual property rights. In particular, leading companies in 
the enterprise software industry have extensive patent portfolios and are regularly involved in both offensive 
and defensive litigation. From time to time, third parties, including certain of these leading companies, may 
assert claims of infringement, misappropriation or other violations of intellectual property rights against us, 
and our standard license and other agreements obligate us to indemnify our customers against such claims. 
Successful claims of infringement by a third party could prevent us from distributing certain solutions or 
performing certain services, require us to expend time and money to develop non-infringing solutions, or 
force us to pay substantial damages (including enhanced damages if we are found to have willfully infringed 
patents or copyrights), royalties or other fees. In addition, to the extent that we gain greater visibility and 
market exposure as a public company, we face a higher risk of being the subject of intellectual property 
infringement claims from third parties. We cannot assure you that we do not currently infringe, or that we 
will not in the future infringe, upon any third-party patents, copyrights or other proprietary rights. 

We have registered the “Workiva,” “Wdesk” and “WebFilings” trademarks and logos with the United 
States Patent and Trademark Office and in several jurisdictions outside the United States. We have also 

14

 
 
 
 
 
 
registered  other  trademarks  in  the  United  States  and  in  other  jurisdictions  outside  the  United  States.  In 
addition, we intend to expand our international operations, and we cannot assure you that these names will 
be available for use in all such jurisdictions.

Litigation

From time to time we may become involved in legal proceedings or be subject to claims arising in 
the ordinary course of our business. Although the results of litigation and claims cannot be predicted with 
certainty, we currently believe that the final outcome of any currently pending legal proceedings to which 
we are a party will not have a material adverse effect on our business, operating results, financial condition 
or cash flows. Regardless of the outcome, litigation can have an adverse impact on us because of defense 
and settlement costs, diversion of management resources and other factors.

Employees

As of December 31, 2015, we had 1,122 full-time employees. Our headcount as of December 31, 
2015 increased 18% from our headcount as of December 31, 2014. None of our employees is represented 
by a labor organization or is a party to any collective bargaining arrangement. We have never experienced 
a strike or similar work stoppage, and we consider our relations with our employees to be good. 

Corporate Information

The Company was formed in California in August 2008 as WebFilings LLC. In July 2014, we 
changed our name to Workiva LLC, and we converted into a Delaware limited liability company in September 
2014. On December 10, 2014, Workiva LLC was converted into a Delaware corporation and renamed Workiva 
Inc. Our principal executive offices are located at 2900 University Boulevard, Ames, Iowa 50010, and our 
telephone number is (888) 275-3125. Our website address is www.workiva.com. 

Copies of annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 
8-K, and amendments to these reports filed or furnished pursuant to Section 13(a) and 15(d) of the Securities 
Exchange Act of 1934, as amended (the “Exchange Act”), are available, free of charge, on our website as 
soon as reasonably practicable after we file such material electronically with or furnish it to the SEC. The 
SEC also maintains a website that contains our SEC filings. The address of the site is www.sec.gov. 

15

 
 
 
 
Item 1A. Risk Factors

Our operations and financial results are subject to various risks and uncertainties, including those 
described below. You should carefully consider the following risks and all of the other information contained 
in this report, including our consolidated financial statements and related notes, before investing in any of 
our securities. The risks and uncertainties described below are not the only ones we face. Additional risks 
and uncertainties that we are unaware of, or that we currently believe are not material, may also become 
important  factors  that  adversely  affect  our  business.  If  any  of  the  following  risks,  or  other  risks  and 
uncertainties that are not yet identified or that we currently think are immaterial, actually occur, our business, 
financial condition, results of operations and future prospects could be materially and adversely affected. 
In that event, the market price of our Class A common stock could decline. We may amend, supplement or 
add to the risk factors described below from time to time in future reports filed with the SEC.

Risks Related to Our Business and Industry

We have a limited operating history, which makes it difficult to predict our future operating results. 

We were founded in 2008 and have a limited operating history. We began offering our first solution 
in March 2010 and launched Wdesk in March 2013. As a result of our brief operating history, our ability to 
forecast our future operating results is limited and subject to a number of uncertainties, including our ability 
to  plan  for  and  model  future  growth.  We  have  encountered  and  will  encounter  risks  and  uncertainties 
frequently  experienced  by  growing  companies  in  rapidly  changing  industries,  such  as  the  risks  and 
uncertainties described herein. If our assumptions regarding these risks and uncertainties (which we use to 
plan our business) are incorrect or change due to changes in our markets, or if we do not address these risks 
successfully, our operating and financial results could differ materially from our expectations and our business 
could suffer.

We have not been profitable historically and may not achieve or maintain profitability in the future. 

We have posted a net loss in each fiscal year since we began operations in 2008, including net losses 
of approximately $43.4 million in fiscal 2015, $41.2 million in fiscal 2014 and $29.5 million in fiscal 2013. 
While we have experienced significant revenue growth in recent periods, we are not certain whether or when 
we will obtain a high enough volume of subscriptions to sustain or increase our growth or achieve or maintain 
profitability in the future. In addition, we plan to continue to invest in our infrastructure, new solutions, 
research and development and sales and marketing, and as a result, we cannot assure you that we will achieve 
or maintain profitability. Because we intend to continue spending in anticipation of the revenue we expect 
to receive from these efforts, our expenses will be greater than the expenses we would incur if we developed 
our business more slowly. In addition, we may find that these efforts are more expensive than we currently 
anticipate, which would further impact our profitability.

In addition, as a public company, we will incur significant accounting, legal and other expenses that 
we did not incur as a private company. As a result of these increased expenditures, we will have to generate 
and sustain increased revenue to achieve future profitability. We may incur losses in the future for a number 
of reasons, including the other risks and uncertainties described in this annual report. Additionally, we may 
encounter unforeseen operating expenses, difficulties, complications, delays and other unknown factors that 
may result in losses in future periods. If our revenue growth does not meet our expectations in future periods, 
our financial performance may be harmed, and we may not achieve or maintain profitability in the future.

Our revenue growth rate in recent periods may not be indicative of our future performance.

We  experienced  revenue  growth  rates  of  29%,  32%  and  61%  in  fiscal  2015,  2014  and  2013, 
respectively. Our historical revenue growth rates are not indicative of future growth, and we may not achieve 

16

 
 
 
 
 
similar revenue growth rates in future periods. You should not rely on our revenue for any prior quarterly or 
annual periods as any indication of our future revenue or revenue growth. If we are unable to maintain 
consistent revenue or revenue growth, our stock price could be volatile, and it may be difficult to achieve 
and maintain profitability.

Failure to manage our growth may adversely affect our business or operations.

Since  2010,  we  have  experienced  significant  growth  in  our  business,  customer  base,  employee 
headcount and operations, and we expect to continue to grow our business rapidly over the next several 
years. This growth places a significant strain on our management team and employees and on our operating 
and  financial  systems. To  manage  our  future  growth  we  must  continue  to  scale  our  business  functions, 
improve our financial and management controls and our reporting systems and procedures and expand and 
train our work force. In particular, we grew from 109 employees as of December 31, 2010 to more than 
1,120 employees as of December 31, 2015. We anticipate that additional investments in sales personnel, 
infrastructure and research and development spending will be required to:

• 

• 

• 

• 

• 

scale our operations and increase productivity;

address the needs of our customers;

further develop and enhance our existing solutions and offerings;

develop new technology; and

expand our markets and opportunity under management, including into new solutions and geographic 
areas.

We cannot assure you that our controls, systems and procedures will be adequate to support our 
future operations or that we will be able to manage our growth effectively. We also cannot assure you that 
we will be able to continue to expand our market presence in the United States and other current markets or 
successfully establish our presence in other markets. Failure to effectively manage growth could result in 
difficulty or delays in deploying customers, declines in quality or customer satisfaction, increases in costs, 
difficulties in introducing new features or other operational difficulties, and any of these difficulties could 
adversely impact our business performance and results of operations.

Our quarterly results may fluctuate significantly and may not fully reflect the underlying performance 
of our business.

Our quarterly results of operations, including the levels of our revenue, gross margin, profitability, 
cash flow and deferred revenue, may vary significantly in the future, and period-to-period comparisons of 
our operating results may not be meaningful. Accordingly, the results of any one quarter should not be relied 
upon as an indication of future performance. Our quarterly financial results may fluctuate as a result of a 
variety of factors, many of which are outside of our control, and therefore, may not fully reflect the underlying 
performance of our business. Fluctuations in quarterly results may negatively impact the value of our Class 
A common stock. Factors that may cause fluctuations in our quarterly financial results include, without 
limitation, those listed below:

• 

• 

• 

• 

our ability to attract new customers in multiple regions around the world;

the addition or loss of large customers, including through acquisitions or consolidations;

the timing of recognition of revenue;

the  amount  and  timing  of  operating  expenses  related  to  the  maintenance  and  expansion  of  our 
business, operations and infrastructure;

17

 
 
 
• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

network outages, security breaches, technical difficulties or interruptions with our services;

general economic, industry and market conditions;

customer renewal rates and the extent to which customers subscribe for additional seats or solutions;

pricing changes upon any renewals of customer agreements;

changes in our pricing policies or those of our competitors;

the mix of solutions sold during a period;

seasonal variations in sales of our solutions;

the timing and success of new product and service introductions by us or our competitors or any 
other  change  in  the  competitive  dynamics  of  our  industry,  including  consolidation  among 
competitors, customers or strategic partners; 

the  announcement  or  adoption  of  new  regulations  and  policy  mandates  or  changes  to  existing 
regulations and policy mandates; 

changes in foreign currency exchange rates; 

future accounting pronouncements or changes in our accounting policies;

general economic conditions, both domestically and in the foreign markets in which we sell our 
solutions; 

the timing of expenses related to the development or acquisition of technologies or businesses and 
potential future charges for impairment of goodwill from acquired companies; and

• 

unforeseen litigation and intellectual property infringement.

To date, we have derived a substantial majority of our revenue from customers using our Wdesk platform 
for SEC filings. Our efforts to increase use of our Wdesk platform and other applications may not succeed 
and may reduce our revenue growth rate. 

To date, we have derived a substantial majority of our revenue from customers using our Wdesk 
platform  for  SEC  filings.  Our  sales  and  marketing  of  Wdesk  for  regulatory  risk,  SOX,  enterprise  risk 
management and audit management is relatively new, and it is uncertain whether these areas will achieve 
the level of market acceptance we have achieved in the SEC filing market. Further, the introduction of new 
solutions beyond these markets may not be successful. Because it is our policy not to view actual customer 
data unless specifically invited by a customer to do so, we are unable to determine with any certainty how 
customers are using our platform and may not be able to determine with certainty the extent to which our 
new  solutions  are  being  utilized  by  customers. Any  factor  adversely  affecting  sales  of  our  platform  or 
solutions, including release cycles, market acceptance, competition, performance and reliability, reputation 
and economic and market conditions, could adversely affect our business and operating results.

Our solutions face intense competition in the marketplace. If we are unable to compete effectively, our 
operating results could be adversely affected.

The market for our solutions is increasingly competitive, rapidly evolving and fragmented, and is 
subject to changing technology and shifting customer needs. Although we believe that our Wdesk platform 
and the solutions that it offers are unique, many vendors develop and market products and services that 
compete  to  varying  extents  with  our  offerings,  and  we  expect  competition  in  our  market  to  continue  to 
intensify. Moreover, industry consolidation may increase competition. In addition, many companies have 

18

 
 
chosen to invest in their own internal reporting solutions and therefore may be reluctant to switch to solutions 
such as ours.

We compete with many types of companies, including diversified enterprise software providers; 
providers of professional services, such as consultants and business and financial printers; governance, risk 
and compliance software providers; and business intelligence/corporate performance management software 
providers. Many of our existing competitors, as well as a number of potential new competitors, have longer 
operating histories, greater name recognition, more established customer bases and significantly greater 
financial, technical, marketing and other resources than we do. As a result, our competitors may be able to 
respond more quickly and effectively than we can to new or changing opportunities, technologies, standards 
or customer requirements. We could lose customers if our competitors introduce new competitive products, 
add new features, acquire competitive products, reduce prices, form strategic alliances with other companies 
or are acquired by third parties with greater available resources. We also face competition from a variety of 
vendors  of  cloud-based  and  on-premise  software  applications  that  address  only  a  portion  of  one  of  our 
solutions.  We  may  also  face  increasing  competition  from  open  source  software  initiatives,  in  which 
competitors may provide software and intellectual property for free. In addition, if a prospective customer 
is currently using a competing solution, the customer may be unwilling to switch to our solutions without 
access to setup support services. If we are unable to provide those services on terms attractive to the customer, 
the prospective customer may be unwilling to utilize our solutions. If our competitors’ products, services or 
technologies become more accepted than our solutions, if they are successful in bringing their products or 
services to market earlier than ours, or if their products or services are more technologically capable than 
ours, then our revenue could be adversely affected. In addition, some of our competitors may offer their 
products and services at a lower price. If we are unable to achieve our target pricing levels, our operating 
results would be negatively affected. Pricing pressures and increased competition could result in reduced 
sales, reduced margins, losses or a failure to maintain or improve our competitive market position, any of 
which would adversely affect our business.

If we do not keep pace with technological changes, our solutions may become less competitive and our 
business may suffer.

Our market is characterized by rapid technological change, frequent product and service innovation 
and evolving industry standards. If we are unable to provide enhancements and new features for our existing 
solutions  or  new  solutions  that  achieve  market  acceptance  or  that  keep  pace  with  these  technological 
developments, our business could be adversely affected. For example, we are focused on enhancing the 
features of our non-SEC reporting solutions to enhance their utility to larger customers with complex, dynamic 
and global operations. The success of enhancements, new features and solutions depends on several factors, 
including the timely completion, introduction and market acceptance of the enhancements or new features 
or solutions. Failure in this regard may significantly impair our revenue growth. In addition, because our 
solutions are designed to operate on a variety of systems, we will need to continuously modify and enhance 
our solutions to keep pace with changes in internet-related hardware, software, communication, browser and 
database technologies. We may not be successful in either developing these modifications and enhancements 
or in bringing them to market in a timely fashion. Furthermore, uncertainties about the timing and nature of 
new network platforms or technologies, or modifications to existing platforms or technologies, could increase 
our research and development expenses. Any failure of our solutions to keep pace with technological changes 
or  operate  effectively  with  future  network  platforms  and  technologies  could  reduce  the  demand  for  our 
solutions, result in customer dissatisfaction and adversely affect our business.

19

 
 
If  we  fail  to  manage  our  technical  operations  infrastructure,  our  existing  customers  may  experience 
service outages, and our new customers may experience delays in the deployment of our solutions. 

We have experienced significant growth in the number of users, projects and data that our operations 
infrastructure supports. We seek to maintain sufficient excess capacity in our operations infrastructure to 
meet  the  needs  of  all  of  our  customers. We  also  seek  to  maintain  excess  capacity  to  facilitate  the  rapid 
provision of new customer deployments and the expansion of existing customer deployments. In addition, 
we  need  to  properly  manage  our  technological  operations  infrastructure  in  order  to  support  changes  in 
hardware and software parameters and the evolution of our solutions, all of which require significant lead 
time. Our Wdesk platform interacts with technology provided by Google and other third-party providers, 
and our technological infrastructure depends on this technology. We have experienced, and may in the future 
experience, website disruptions, outages and other performance problems. These problems may be caused 
by a variety of factors, including infrastructure changes, human or software errors, viruses, security attacks, 
fraud, spikes in customer usage and denial of service issues. In some instances, we may not be able to identify 
the cause or causes of these performance problems within an acceptable period of time. If we do not accurately 
predict our infrastructure requirements, our existing customers may experience service outages that may 
subject us to financial penalties, financial liabilities and customer losses. If our operations infrastructure fails 
to keep pace with increased sales, customers may experience delays as we seek to obtain additional capacity, 
which could adversely affect our reputation and our revenue. 

As a provider of cloud-based software, we rely on the services of third-party data center hosting facilities. 
Interruptions or delays in those services could impair the delivery of our service and harm our business.

Our Wdesk platform has been developed with, and is based on, cloud computing technology. It is 
hosted  pursuant  to  service  agreements  on  servers  by  third-party  service  providers,  including  those  with 
Google and Amazon. We do not control the operation of these providers or their facilities, and the facilities 
are vulnerable to damage, interruption or misconduct. Unanticipated problems at these facilities could result 
in lengthy interruptions in our services. If the services of one or more of these providers are terminated, 
disrupted, interrupted or suspended for any reason, we could experience disruption in our ability to offer our 
solutions, or we could be required to retain the services of replacement providers, which could increase our 
operating costs and harm our business and reputation. In addition, as we grow, we may move or transfer our 
data and our customers’ data to other cloud hosting providers. Despite precautions taken during this process, 
any unsuccessful data transfers may impair the delivery of our service. Further, any damage to, or failure 
of, the cloud servers that we use could result in interruptions in our services. Interruptions in our service 
may damage our reputation, reduce our revenue, cause us to issue credits or pay penalties, cause customers 
to terminate their subscriptions and adversely affect our renewal rates and our ability to attract new customers. 
Our business would be harmed if our customers and potential customers believe our service is unreliable. 

Any failure or interruptions in the internet infrastructure, bandwidth providers, data center providers, 
other third parties or our own systems for providing our solutions to customers could negatively impact 
our business.

Our ability to deliver our solutions is dependent on the development and maintenance of the internet 
and other telecommunications services by third parties. Such services include maintenance of a reliable 
network backbone with the necessary speed, data capacity and security for providing reliable internet access 
and services and reliable telecommunications systems that connect our operations. While our solutions are 
designed  to  operate  without  interruption,  we  may  experience  interruptions  and  delays  in  services  and 
availability from time to time. We rely on systems as well as third-party vendors, including data center, 
bandwidth,  and  telecommunications  equipment  providers,  to  provide  our  solutions. We  do  not  maintain 
redundant systems or facilities for some of these services. In the event of a catastrophic event with respect 

20

 
 
 
to one or more of these systems or facilities, we may experience an extended period of system unavailability, 
which could negatively impact our relationship with our customers.

Any failure to offer high-quality technical support services may adversely affect our relationships with 
our customers and our financial results.

Once our solutions are deployed, our customers depend on our customer success organization to 
resolve  technical  issues  relating  to  our  solutions.  We  may  be  unable  to  respond  quickly  enough  to 
accommodate short-term  increases  in  customer  demand  for  support  services. We  also  may  be  unable  to 
modify the format of our support services to compete with changes in support services provided by our 
competitors. Increased customer demand for these services, without corresponding revenue, could increase 
costs and adversely affect our operating results. In addition, our sales process is highly dependent on our 
solutions and business reputation and on positive recommendations from our existing customers. Any failure 
to  maintain high-quality  technical support,  or  a  market  perception that  we  do  not  maintain high-quality 
support, could adversely affect our reputation, our ability to sell our solutions to existing and prospective 
customers, and our business, operating results and financial position.

Because our Wdesk platform is offered on a subscription basis, we are required to recognize revenue for 
it over the term of the subscription. As a result, downturns or upturns in sales may not be immediately 
reflected in our operating results.

We generally recognize subscription and support revenue from customers ratably over the terms of 
their subscription agreements, which are typically on a quarterly or annual cycle and automatically renew 
for additional periods. As a result, a substantial portion of the revenue we report in each quarter will be 
derived from the recognition of deferred revenue relating to subscription agreements entered into during 
previous quarters. Consequently, a decline in new or renewed subscriptions in any one quarter may not be 
immediately reflected in our revenue results for that quarter. This decline, however, will negatively affect 
our revenue in future quarters. Accordingly, the effect of significant downturns in sales and market acceptance 
of our solutions and potential changes in our rate of renewals may not be fully reflected in our results of 
operations until future periods. Our subscription model also makes it difficult for us to rapidly increase our 
subscription  revenue  through  additional  sales  in  any  period,  as  revenue  from  new  customers  must  be 
recognized over the applicable subscription term. In addition, we may be unable to adjust our cost structure 
to reflect the changes in revenue, which could adversely affect our operating results.

We cannot accurately predict subscription renewal or upgrade rates and the impact these rates may have 
on our future revenue and operating results.

Our business depends substantially on customers renewing their subscriptions with us and expanding 
their use of our services. Our customers have no obligation to renew their subscriptions for our services after 
the expiration of their initial subscription period. While we have historically maintained a subscription and 
support revenue retention rate of greater than 95%, we may be unable to maintain this historical rate. Given 
our limited operating history, we may be unable to accurately predict our subscription and support revenue 
retention rate. In addition, our customers may renew for shorter contract lengths, lower prices or fewer users. 
We cannot accurately predict new subscription or expansion rates and the impact these rates may have on 
our future revenue and operating results.  Our renewal rates may decline or fluctuate as a result of a number 
of factors, including customer dissatisfaction with our service, customers’ ability to continue their operations 
and spending levels and deteriorating general economic conditions. If our customers do not renew their 
subscriptions for our service or reduce the number of solutions they purchase at the time of renewal, or if 
they negotiate a lower price upon renewal, our revenue will decline and our business will suffer. Our future 
success also depends in part on our ability to sell additional solutions and services, more subscriptions or 
enhanced editions of our services to our current customers, which may also require increasingly sophisticated 

21

 
 
 
and costly sales efforts that are targeted at senior management. If our efforts to sell additional solutions and 
services to our customers are not successful, our growth and operations may be impeded. In addition, any 
decline in our customer renewals or failure to convince our customers to broaden their use of our services 
would harm our future operating results.

Adverse economic conditions or reduced technology spending may adversely impact our business.

Our business depends on the overall demand for technology and on the economic health of our 
current and prospective customers. In general, worldwide economic conditions remain unstable, and these 
conditions make it difficult for our customers, prospective customers and us to forecast and plan future 
business activities accurately, and they could cause our customers or prospective customers to reevaluate 
their decision to purchase our solutions. Weak global economic conditions, or a reduction in technology 
spending even if economic conditions improve, could adversely impact our business, financial condition 
and results of operations in a number of ways, including longer sales cycles, lower prices for our solutions, 
reduced bookings and lower or no growth.

If we cannot maintain our corporate culture as we grow, we could lose the innovation, teamwork, passion 
and focus on execution that we believe contribute to our success, and our business may be harmed. 

We believe our corporate culture is a critical component to our success. We have invested substantial 
time and resources in building our team. As we grow and develop the infrastructure of a public company, 
we may find it difficult to maintain our corporate culture. Any failure to preserve our culture could negatively 
affect our future success, including our ability to retain and recruit personnel and effectively focus on and 
pursue our corporate objectives. 

We depend on our senior management team and other key employees, and the loss of one or more key 
employees could adversely affect our business.

Our success depends largely upon the continued services of our key executive officers. We also rely 
on  our  leadership  team  and  other  mission-critical individuals  in  the  areas  of  research  and  development, 
marketing, sales, services and general and administrative functions. From time to time, there may be changes 
in our management team resulting from the hiring or departure of executives or other key employees, which 
could disrupt our business. Our senior management and key employees are generally employed on an at-
will basis, which means that they could terminate their employment with us at any time. The loss of one or 
more of our executive officers or key employees could have a material adverse effect on our business. 

Our ability to attract, train and retain qualified employees is crucial to our results of operations and any 
future growth.

To execute our growth plan, we must attract and retain highly qualified personnel. Competition for 
these  individuals  is  intense,  especially  for  engineers  with  high  levels  of  experience  in  designing  and 
developing software and internet-related services, senior sales executives and professional services personnel 
with appropriate financial reporting experience. We have, from time to time, experienced, and we expect to 
continue to experience, difficulty in hiring and retaining employees with appropriate qualifications. Many 
of the companies with which we compete for experienced personnel have greater resources than we have. 
If we hire employees from competitors or other companies, their former employers may attempt to assert 
that these employees have breached their legal obligations or that we have induced such breaches, resulting 
in a diversion of our time and resources. If we fail to attract new personnel or fail to retain and motivate our 
current personnel, our business and future growth prospects could be adversely affected.

22

 
 
 
 
Our workforce is our primary operating expense and subjects us to risks associated with increases in the 
cost of labor as  a result of increased competition for employees, higher employee turnover rates and 
required wage increases and health benefit coverage, lawsuits or labor union activity.

Labor is our primary operating expense. As of December 31, 2015, we employed 1,122 full-time 
employees.  For the fiscal year ended December 31, 2015, labor-related expense accounted for approximately 
70% of our total operating expense. We may face labor shortages or increased labor costs because of increased 
competition for employees, higher employee turnover rates, or increases in employee benefit costs. If labor-
related expenses increase, our operating expense could increase, which would adversely affect our business, 
financial condition and results of operations.

We are subject to the Fair Labor Standards Act (FLSA) and various federal and state laws governing 
such  matters  as  minimum  wage  requirements,  overtime  compensation  and  other  working  conditions, 
citizenship  requirements,  discrimination  and  family  and  medical  leave.  In  recent  years,  a  number  of 
companies have been subject to lawsuits, including class action lawsuits, alleging violations of federal and 
state law regarding workplace and employment matters, overtime wage policies, discrimination and similar 
matters. A number of these lawsuits have resulted in the payment of substantial damages by the defendants. 
Similar lawsuits may be threatened or instituted against us from time to time, and we may incur substantial 
damages and expenses resulting from lawsuits of this type, which could have a material adverse effect on 
our business, financial condition or results of operations.

There may be adverse tax and employment law consequences if the independent contractor status of our 
consultants or the exempt status of our employees is successfully challenged. 

We retain consultants from time to time as independent contractors. Although we believe that we 
have properly classified these individuals as independent contractors, there is nevertheless a risk that the 
Internal Revenue Service (IRS) or another federal, state, provincial or foreign authority will take a different 
view. Furthermore, the tests governing the determination of whether an individual is considered to be an 
independent contractor or an employee are typically fact sensitive and vary from jurisdiction to jurisdiction. 
Laws and regulations that govern the status and misclassification of independent contractors are subject to 
change or interpretation by various authorities. If a federal, state or foreign authority or court enacts legislation 
or adopts regulations that change the manner in which employees and independent contractors are classified 
or makes any adverse determination with respect to some or all of our independent contractors, we could 
incur  significant  costs  under  such  laws  and  regulations,  including  for  prior  periods,  in  respect  of  tax 
withholding, social security taxes or payments, workers’ compensation and unemployment contributions, 
and recordkeeping, or we may be required to modify our business model, any of which could materially 
adversely affect our business, financial condition and results of operations. There is also a risk that we may 
be subject to significant monetary liabilities arising from fines or judgments as a result of any such actual 
or alleged non-compliance with federal, state or foreign tax laws. Further, if it were determined that any of 
our independent contractors should be treated as employees, we could incur additional liabilities under our 
applicable employee benefit plans.

In addition, we have classified many of our U.S. employees as “exempt” under the FLSA. If it were 
determined that any of our U.S. employees who we have classified as “exempt” should be classified as “non-
exempt”  under  the  FLSA,  we  may  incur  costs  and  liabilities  for  back  wages,  unpaid  overtime,  fines  or 
penalties and be subject to employee litigation.

Fixed-fee engagements with customers may not meet our expectations if we underestimate the cost of 
these engagements.

We provide certain professional services on a fixed-fee basis. When making proposals for fixed-fee 
engagements, we estimate the costs and timing for completing the engagements. We are beginning to provide 

23

 
professional  services  on  new  solutions,  including  our  data  collection  and  Sarbanes-Oxley  compliance 
solutions, which may involve a different mix of subscription, support and services than we have experienced 
to date. The contribution of this new revenue mix may impact our gross margins in ways that we cannot 
predict. If we are required to spend more hours than planned to perform these services, our cost of services 
revenue  could  exceed  the  fees  charged  to  our  customers  on  certain  engagements  and  could  cause  us  to 
recognize a loss on a contract, which would adversely affect our operating results. In addition, if we are 
unable to provide these professional services, we may lose sales or incur customer dissatisfaction, and our 
business and operating results could be significantly harmed. 

Our sales cycle is unpredictable. As more of our sales efforts are targeted at larger enterprise customers, 
our sales cycle may become more time-consuming and expensive, and we may encounter pricing pressure, 
which could harm our business and operating results.

The cost and length of our sales cycle varies by customer and is unpredictable. As we target more 
of our sales efforts at selling additional solutions to larger enterprise customers, we may face greater costs, 
longer sales cycles and less predictability in completing some of our sales. These types of sales often require 
us to provide greater levels of education regarding the use and benefits of our service. In addition, larger 
customers may demand more document setup services, training and other professional services. As a result 
of these factors, these sales opportunities may require us to devote greater sales support and professional 
services resources to individual customers, driving up costs and time required to complete sales and diverting 
sales and professional services resources to a smaller number of larger transactions. 

Our quarterly results reflect seasonality in revenue from professional services, which makes it difficult 
to predict our future operating results.

We have historically experienced seasonal variations in our revenue from professional services as 
many of our customers employ our professional services just before they file their Form 10-K in the first 
calendar quarter.  As of December 31, 2015, approximately 79% of our SEC customers report their financials 
on a calendar year basis. While we expect our professional services revenue to become less seasonal as our 
non-SEC offerings grow, a significant portion of our revenue may continue to reflect seasonality, which 
makes it difficult to predict our future operating results. As a result, our operating and financial results could 
differ materially from our expectations and our business could suffer.

If the market for our technology delivery model and cloud-based software develops more slowly than we 
expect, our business could be harmed.

The market for cloud-based software is not as mature as the market for packaged software, and it is 
uncertain whether these services will sustain high levels of demand and market acceptance. Our success will 
depend to a substantial extent on the willingness of companies to increase their use of cloud-based services 
in  general,  and  of  our  solutions  in  particular.  Many  companies  have  invested  substantial  personnel  and 
financial resources to integrate traditional software into their businesses, and therefore may be reluctant or 
unwilling to migrate to a cloud-based service. Furthermore, some companies may be reluctant or unwilling 
to  use  cloud-based  services  because  they  have  concerns  regarding  the  risks  associated  with  security 
capabilities,  among  other  things,  of  the  technology  delivery  model  associated  with  these  services.  If 
companies  do  not  perceive  the  benefits  of  cloud-based  software,  then  the  market  for  our  solutions  may 
develop more slowly than we expect, or the market for our new solutions may not develop at all, either of 
which would significantly adversely affect our operating results. We may not be able to adjust our spending 
quickly enough if market growth falls short of our expectations or we may make errors in predicting and 
reacting to relevant business trends, either of which could harm our business. If the market for our cloud 
solutions does not evolve in the way we anticipate, or if customers do not recognize the benefits of our cloud 
solutions over traditional on-premise enterprise software products, and as a result we are unable to increase 

24

 
 
 
sales of subscriptions to our solutions, then our revenue may not grow or may decline, and our operating 
results would be harmed. 

The success of our cloud-based software largely depends on our ability to provide reliable solutions to 
our customers. If a customer were to experience a product defect, a disruption in its ability to use our 
solutions  or  a  security  flaw,  demand  for  our  solutions  could  be  diminished,  we  could  be  subject  to 
substantial liability and our business could suffer.

Because our solutions are complex and we continually release new features, our solutions could 
have errors, defects, viruses or security flaws that could result in unanticipated downtime for our subscribers 
and harm our reputation and our business. Internet-based software frequently contains undetected errors or 
security flaws when first introduced or when new versions or enhancements are released. We might from 
time to time find such defects in our solutions, the detection and correction of which could be time consuming 
and costly. Since our customers use our solutions for important aspects of their business, any errors, defects, 
disruptions  in  access,  security  flaws,  viruses,  data  corruption  or  other  performance  problems  with  our 
solutions could hurt our reputation and may damage our customers’ businesses. If that occurs, customers 
could elect not to renew, could delay or withhold payment to us or may make warranty or other claims against 
us, which could result in an increase in our provision for doubtful accounts, an increase in collection cycles 
for accounts receivable or the expense and risk of litigation. We could also lose future sales. In addition, if 
the  public  becomes  aware  of  security  breaches  of  our  solutions,  our  future  business  prospects  could  be 
adversely impacted.

We employ third-party licensed software for use in or with our solutions, and the inability to maintain 
these licenses or the existence of errors in the software we license could result in increased costs or reduced 
service levels, which would adversely affect our business. 

Our solutions incorporate certain third-party software, including the Google Cloud Platform, that 
may be licensed to or hosted by or on behalf of Workiva, or may be hosted by a licensor and accessed by 
Workiva on a software-as-a-service basis. We anticipate that we will continue to rely on third-party software 
and development tools from third parties in the future. There may not be commercially reasonable alternatives 
to the third-party software we currently use, or it may be difficult or costly to replace. In addition, integration 
of the software used in our solutions with new third-party software may require significant work and require 
substantial investment of our time and resources. Also, to the extent that our solutions depend upon the 
successful operation of third-party software in conjunction with our software, any undetected errors or defects 
in this third-party software could prevent the deployment or impair the functionality of our solutions, delay 
new solution introductions, result in a failure of our solutions and injure our reputation. Our use of additional 
or alternative third-party software would require us to enter into license agreements with third parties. Any 
inability to maintain or acquire third-party licensed software for use in our solutions could result in increased 
costs or reduced service levels, which would adversely affect our business.

Changes in laws and regulations related to the internet or changes in the internet infrastructure itself 
may diminish the demand for our solutions and could have a negative impact on our business.

The future success of our business depends upon the continued use of the internet as a primary 
medium for commerce, communication and business solutions. Federal, state or foreign government bodies 
or agencies have in the past adopted, and may in the future adopt, laws or regulations affecting the use of 
the internet as a commercial medium. Changes in these laws or regulations could require us to modify our 
solutions in order to comply with these changes. In addition, government agencies or private organizations 
may begin to impose taxes, fees or other charges for accessing the internet or commerce conducted via the 
internet. These laws or charges could limit the growth of internet-related commerce or communications 
generally or result in reductions in the demand for internet-based solutions such as ours. 

25

 
 
 
In addition, the use of the internet as a business tool could be adversely affected due to delays in the 
development or adoption of new standards and protocols to handle increased demands of internet activity, 
security, reliability, cost, ease of use, accessibility and quality of service. The performance of the internet 
and its acceptance as a business tool has been adversely affected by “viruses,” “worms” and similar malicious 
programs, and the internet has experienced a variety of outages and other delays as a result of damage to 
portions of its infrastructure. If the use of the internet is adversely affected by these issues, demand for our 
solutions could suffer.

Data security concerns and laws or other domestic or foreign regulations may reduce the effectiveness 
of our solutions and adversely affect our business.

We  manage  private  and  confidential  information  and  documentation  related  to  our  customers’ 
finances  and  transactions,  often  prior  to  public  dissemination.  The  use  of  insider  information  is  highly 
regulated in the United States and abroad, and violations of securities laws and regulations may result in 
civil and criminal penalties. Privacy and data security are rapidly evolving areas of regulation, and additional 
regulation in those areas, some of it potentially difficult and costly for us to accommodate, is frequently 
proposed and occasionally adopted. Changes in laws restricting or otherwise governing data and transfer 
thereof could result in increased costs and delay operations. 

In  addition  to  government  activity, the  technology  industry  and  other  industries  are  considering 
various new, additional or different self-regulatory standards that may place additional burdens on us. If the 
processing of private and confidential information were to be curtailed in this manner, our software solutions 
may  be  less  effective,  which  may  reduce  demand  for  our  solutions  and  adversely  affect  our  business.  
Furthermore, government agencies may seek to access sensitive information that our customers upload to 
our service providers or restrict customers’ access to our service providers. Laws and regulations relating to 
government access and restrictions are evolving, and compliance with such laws and regulations could limit 
adoption of our services by customers and create burdens on our business. Moreover, regulatory investigations 
into our compliance with privacy-related laws and regulations could increase our costs and divert management 
attention.   

If we or our service providers fail to keep our customers’ information confidential or otherwise handle 
their information improperly, our business and reputation could be significantly and adversely affected.

If we fail to keep customers’ proprietary information and documentation confidential, we may lose 
existing customers and potential new customers and may expose them to significant loss of revenue based 
on the premature release of confidential information. While we have security measures in place to protect 
customer information and prevent data loss and other security breaches, these measures may be breached as 
a result of third-party action, employee error, malfeasance or otherwise. Because the techniques used to 
obtain unauthorized access or sabotage systems change frequently and generally are not identified until they 
are launched against a target, we may be unable to anticipate these techniques or to implement adequate 
preventative measures.  

In addition, our service providers (including, without limitation, hosting facilities, disaster recovery 
providers and software providers) may have access to our customers’ data and could suffer security breaches 
or data losses that affect our customers’ information.  

If an actual or perceived security breach or premature release occurs, our reputation could be damaged 
and we may lose future sales and customers. We may also become subject to civil claims, including indemnity 
or damage claims in certain customer contracts, or criminal investigations by appropriate authorities, any of 
which could harm our business and operating results. Furthermore, while our errors and omissions insurance 
policies include liability coverage for these matters, if we experienced a widespread security breach that 

26

 
 
impacted a significant number of our customers for whom we have these indemnity obligations, we could 
be subject to indemnity claims that exceed such coverage. 

Any failure to protect our intellectual property rights could impair our ability to protect our proprietary 
technology and our brand. 

Our success substantially depends upon our proprietary methodologies and other intellectual property 
rights. Unauthorized use of our intellectual property by third parties may damage our brand and our reputation. 
As of December 31, 2015, we had 13 issued patents and 24 patent applications pending in the United States, 
and we expect to seek additional patents in the future. In addition, we rely on a combination of copyright, 
trademark and trade secret laws, employee and third-party non-disclosure and non-competition agreements 
and other methods to protect our intellectual property. However, unauthorized parties may attempt to copy 
or obtain and use our technology to develop products with the same functionality as our solutions. We cannot 
assure you that the steps we take to protect our intellectual property will be adequate to deter misappropriation 
of our proprietary information or that we will be able to detect unauthorized use and take appropriate steps 
to protect our intellectual property. United States federal and state intellectual property laws offer limited 
protection, and the laws of some countries provide even less protection. Moreover, changes in intellectual 
property laws, such as changes in the law regarding the patentability of software, could also impact our 
ability to obtain protection for our solutions. In addition, patents may not be issued with respect to our pending 
or future patent applications. Those patents that are issued may not be upheld as valid, may be contested or 
circumvented, or may not prevent the development of competitive solutions. 

We  might  be  required  to  spend  significant  resources  and  divert  the  efforts  of  our  technical  and 
management personnel to monitor and protect our intellectual property. Litigation brought to protect and 
enforce our intellectual property rights could be costly, time-consuming and distracting to management and 
could result in the impairment or loss of portions of our intellectual property. Furthermore, our efforts to 
enforce our intellectual property rights may be met with defenses, counterclaims and countersuits attacking 
the validity and enforceability of our intellectual property rights. Any failure to secure, protect and enforce 
our intellectual property rights could seriously adversely affect our brand and adversely impact our business.

Assertions by third parties of infringement or other violations by us of their intellectual property rights 
could result in significant costs and harm our business and operating results. 

Patent and other intellectual property disputes are common in our industry. Our success depends 
upon our ability to refrain from infringing upon the intellectual property rights of others. Some companies, 
including some of our competitors, own large numbers of patents, copyrights and trademarks, which they 
may use to assert claims against us. As we grow and enter new markets, we will face a growing number of 
competitors. As the number of competitors in our industry grows and the functionality of products in different 
industry segments overlaps, we expect that software and other solutions in our industry may be subject to 
such claims by third parties. Third parties may in the future assert claims of infringement, misappropriation 
or other violations of intellectual property rights against us. We cannot assure you that infringement claims 
will not be asserted against us in the future, or that, if asserted, any infringement claim will be successfully 
defended. A successful claim against us could require that we pay substantial damages or ongoing royalty 
payments, prevent us from offering our services, or require that we comply with other unfavorable terms. 
We may also be obligated to indemnify our customers or business partners or pay substantial settlement 
costs, including royalty payments, in connection with any such claim or litigation and to obtain licenses, 
modify applications or refund fees, which could be costly. Even if we were to prevail in such a dispute, any 
litigation regarding our intellectual property could be costly and time-consuming and divert the attention of 
our management and key personnel from our business operations.

27

 
 
 
Some of our solutions utilize open source software, and any failure to comply with the terms of one or 
more of these open source licenses could negatively affect our business. 

Some of our solutions include software covered by open source licenses, which may include, by 
way of example, GNU General Public License and the Apache License. The terms of various open source 
licenses have not been interpreted by United States courts, and there is a risk that such licenses could be 
construed in a manner that imposes unanticipated conditions or restrictions on our ability to market our 
solutions. By the terms of certain open source licenses, we could be required to release the source code of 
our proprietary software, and to make our proprietary software available under open source licenses, if we 
combine our proprietary software with open source software in a certain manner. In the event that portions 
of our proprietary software are determined to be subject to an open source license, we could be required to 
publicly release the affected portions of our source code, reengineer all or a portion of our technologies, or 
otherwise be limited in the licensing of our technologies, each of which could reduce or eliminate the value 
of our technologies and services. In addition to risks related to license requirements, usage of open source 
software can lead to greater risks than use of third-party commercial software, as open source licensors 
generally do not provide warranties or controls on the origin of the software. Many of the risks associated 
with usage of open source software cannot be eliminated and could negatively affect our business.

If we fail to continue to develop our brand, our business may suffer.

We believe that continuing to develop and maintain awareness of our brand is critical to achieving 
widespread acceptance of our solution and is an important element in attracting and retaining customers. 
Efforts to build our brand may involve significant expense and may not generate customer awareness or 
increase revenue at all, or in an amount sufficient to offset expenses we incur in building our brand. 

Promotion and enhancement of our name and the brand names of our solutions depends largely on 
our success in being able to provide high quality, reliable and cost-effective solutions. If customers do not 
perceive our solutions as meeting their needs, or if we fail to market our solutions effectively, we will likely 
be unsuccessful in creating the brand awareness that is critical for broad customer adoption of our solutions. 
That failure could result in a material adverse effect on our business, financial condition and operating results.

Demand for our solutions is subject to legislative or regulatory changes and volatility in demand, which 
could adversely affect our business.

The market for our solutions depends in part on the requirements of the SEC and other regulatory 
bodies. Any legislation or rulemaking substantially affecting the content or method of delivery of documents 
to be filed with these regulatory bodies could have an adverse effect on our business. In addition, evolving 
market practices in light of regulatory developments could adversely affect the demand for our solutions.

We may need to raise additional capital, which may not be available to us.

We will require substantial funds to support the implementation of our business plan. Our future 
liquidity and capital requirements are difficult to predict as they depend upon many factors, including the 
success of our solutions and competing technological and market developments. In the future, we may require 
additional capital to respond to business opportunities, challenges, acquisitions, a decline in the level of 
customer prepayments or unforeseen circumstances and may determine to engage in equity or debt financings 
or enter into credit facilities for other reasons, and we may not be able to timely secure additional debt or 
equity financing on favorable terms, or at all. Any debt financing obtained by us in the future could involve 
restrictive covenants relating to our capital raising activities and other financial and operational matters, 
which may make it more difficult for us to obtain additional capital and to pursue business opportunities, 
including potential acquisitions. If we raise additional funds through further issuances of equity, convertible 
debt securities or other securities convertible into equity, our existing stockholders could suffer significant 

28

 
 
 
 
 
dilution in their percentage ownership of our company, and any new equity securities we issue could have 
rights, preferences and privileges senior to those of holders of our Class A common stock. If we are unable 
to obtain adequate financing or financing on terms satisfactory to us when we require it, our ability to continue 
to grow or support our business and to respond to business challenges could be significantly limited. 

Our credit facility contains restrictive covenants that may limit our operating flexibility.

Our credit facility contains certain restrictive covenants that limit our ability to transfer or dispose 
of assets, merge with other companies or consummate certain changes of control, acquire other companies, 
pay dividends, incur additional indebtedness and liens, experience changes in management and enter into 
new businesses. We therefore may not be able to engage in any of the foregoing transactions unless we obtain 
the consent of the lender or terminate the credit facility, which may limit our operating flexibility. In addition, 
our credit facility is secured by all of our assets, has first priority over our other debt obligations and requires 
us to satisfy certain financial covenants, including the maintenance of at least $5.0 million of cash on hand 
or unused borrowing capacity. There is no guarantee that we will be able to generate sufficient cash flow or 
sales to meet these financial covenants or pay the principal and interest on any such debt. Furthermore, there 
is no guarantee that future working capital, borrowings or equity financing will be available to repay or 
refinance any such debt. Any inability to make scheduled payments or meet the financial covenants on our 
credit facility would adversely affect our business.

Determining our income tax rate is complex and subject to uncertainty. 

The computation of provision for income tax is complex, as it is based on the laws of numerous 
taxing jurisdictions and requires significant judgment on the application of complicated rules governing 
accounting for tax provisions under U.S. generally accepted accounting principles. Provision for income tax 
for interim quarters is based on a forecast of our U.S. and non-U.S. effective tax rates for the year, which 
includes forward-looking financial projections, including the expectations of profit and loss by jurisdiction, 
and contains numerous assumptions. Various items cannot be accurately forecasted and future events may 
be treated as discrete to the period in which they occur. Our provision for income tax can be materially 
impacted, for example, by the geographical mix of our profits and losses, changes in our business, such as 
internal restructuring and acquisitions, changes in tax laws and accounting guidance and other regulatory, 
legislative or judicial developments, tax audit determinations, changes in our uncertain tax positions, changes 
in our intent and capacity to permanently reinvest foreign earnings, changes to our transfer pricing practices, 
tax deductions attributed to equity compensation and changes in our need for a valuation allowance for 
deferred tax assets. For these reasons, our actual income taxes may be materially different than our provision 
for income tax.

Adverse tax laws or regulations could be enacted or existing laws could be applied to us or our customers, 
which could increase the costs of our services and adversely impact our business.

The application of federal, state, local and international tax laws to services provided electronically 
is evolving. New income, sales, use or other tax laws, statutes, rules, regulations or ordinances could be 
enacted at any time (possibly with retroactive effect), and could be applied solely or disproportionately to 
services provided over the internet. These enactments could adversely affect our sales activity due to the 
inherent cost increase the taxes would represent and ultimately result in a negative impact on our operating 
results. 

In addition, existing tax laws, statutes, rules, regulations or ordinances could be interpreted, changed, 
modified or applied adversely to us (possibly with retroactive effect), which could require us or our customers 
to pay additional tax amounts, as well as require us or our customers to pay fines or penalties and interest 

29

 
 
 
 
for past amounts. If we are unsuccessful in collecting such taxes from our customers, we could be held liable 
for such costs, thereby adversely impacting our operating results.

We operate and offer our services in many jurisdictions and, therefore, may be subject to federal, state, 
local and foreign taxes that could harm our business.

As an organization that operates in many jurisdictions in the United States and around the world, 
we may be subject to taxation in several jurisdictions with increasingly complex tax laws, the application 
of which can be uncertain. The authorities in these jurisdictions, including state and local taxing authorities 
in the United States, could successfully assert that we are obligated to pay additional taxes, interest and 
penalties. In addition, the amount of taxes we pay could increase substantially as a result of changes in the 
applicable tax principles, including increased tax rates, new tax laws or revised interpretations of existing 
tax laws and precedents, which could have a material adverse effect on our liquidity and operating results. 
The authorities could also claim that various withholding requirements apply to us or our subsidiaries or 
assert that benefits of tax treaties are not available to us or our subsidiaries, any of which could have a material 
impact on us and the results of our operations. In addition, we may lose sales or incur significant costs should 
various tax jurisdictions impose taxes on either a broader range of services or services that we have performed 
in the past. We may be subject to audits of the taxing authorities in any such jurisdictions that would require 
us  to  incur  costs  in  responding  to  such  audits.  Imposition  of  such  taxes  on  our  services  could  result  in 
substantially unplanned costs, would effectively increase the cost of such services to our customers and could 
adversely affect our ability to retain existing customers or to gain new customers in the areas in which such 
taxes are imposed.

We operate service sales centers in multiple locations. Some of the jurisdictions in which we operate 
may give us the benefit of either relatively low tax rates, tax holidays or government grants, in each case 
that are dependent on how we operate or how many jobs we create and employees we retain. We plan on 
utilizing such tax incentives in the future as opportunities are made available to us. Any failure on our part 
to operate in conformity with applicable requirements to remain qualified for any such tax incentives or 
grants may result in an increase in our taxes. In addition, jurisdictions may choose to increase rates at any 
time due to economic or other factors. Any such rate increase could harm our results of operations.

In addition, changes to U.S. tax laws that may be enacted in the future could impact the tax treatment 
of our foreign earnings. Due to expansion of our international business activities, any changes in the U.S. 
taxation of such activities could increase our worldwide effective tax rate and adversely affect our financial 
position and results of operations. 

We may have additional tax liabilities, which could harm our business, results of operations or financial 
position.

Significant judgments and estimates are required in determining the provision for income taxes and 
other tax liabilities. Our tax expense may be impacted if our intercompany transactions, which are required 
to be computed on an arm’s-length basis, are challenged and successfully disputed by the tax authorities. 
Also, our tax expense could be impacted depending on the applicability of withholding taxes and indirect 
tax on software licenses and related intercompany transactions in certain jurisdictions. In determining the 
adequacy of income taxes, we assess the likelihood of adverse outcomes that could result if our tax positions 
were challenged by the IRS and other tax authorities. The tax authorities in the United States and other 
countries where we do business regularly examine our income and other tax returns. The ultimate outcome 
of these examinations cannot be predicted with certainty. Should the IRS or other tax authorities assess 
additional taxes as a result of examinations, we may be required to record charges to operations that could 
have a material impact on our results of operations, or financial position.

30

 
 
 
 
Sales to customers outside the United States expose us to risks inherent in international sales.

A  key  element  of  our  growth  strategy  is  to  expand  our  international  operations  and  develop  a 
worldwide customer base. To date, we have not realized a significant portion of our revenue from customers 
headquartered outside the United States. Operating in international markets requires significant resources 
and management attention and will subject us to regulatory, economic and political risks that are different 
from  those  in  the  United  States.  Because  of  our  limited  experience  with  international  operations,  our 
international expansion efforts may not be successful in creating demand for our solutions outside of the 
United States or in effectively selling subscriptions to our solutions in all of the international markets we 
enter. In addition, we will face risks in doing business internationally that could adversely affect our business, 
including:

• 

• 

• 

• 

the need to localize and adapt our solutions for specific countries, including translation into foreign 
languages and associated expenses;

data privacy laws that require customer data to be stored and processed in a designated territory;

difficulties in staffing and managing foreign operations;

different pricing environments, longer sales cycles and longer accounts receivable payment cycles 
and collections issues;

• 

new and different sources of competition;

•  weaker protection for intellectual property and other legal rights than in the United States and practical 

difficulties in enforcing intellectual property and other rights outside of the United States;

• 

• 

• 

• 

• 

• 

laws and business practices favoring local competitors;

compliance challenges related to the complexity of multiple, conflicting and changing governmental 
laws and regulations, including employment, tax, privacy and data protection laws and regulations;

increased financial accounting and reporting burdens and complexities;

restrictions on the transfer of funds;

adverse tax consequences; and 

unstable regional and economic political conditions.

Currently,  our  international  contracts  are  only  occasionally  denominated  in  local  currencies; 
however, the majority of our local costs are denominated in local currencies. We anticipate that over time, 
an  increasing  portion  of  our  international  contracts  may  be  denominated  in  local  currencies. Therefore, 
fluctuations in the value of the United States dollar and foreign currencies may impact our operating results 
when translated into United States dollars. We do not currently engage in currency hedging activities to limit 
the risk of exchange rate fluctuations. 

31

 
 
We may acquire other companies or technologies, which could divert our management’s attention, result 
in additional dilution to our stockholders and otherwise disrupt our operations and adversely affect our 
operating results.

We may in the future seek to acquire or invest in businesses, applications or technologies that we 
believe could complement or expand our solutions, enhance our technical capabilities or otherwise offer 
growth opportunities. The pursuit of potential acquisitions may divert the attention of management and cause 
us to incur various expenses in identifying, investigating and pursuing suitable acquisitions, whether or not 
they are consummated. 

In  addition,  we  have  limited  experience  in  acquiring  other  businesses.  If  we  acquire  additional 
businesses, we may not be able to integrate the acquired personnel, operations and technologies successfully 
or  effectively  manage  the  combined  business  following  the  acquisition.  We  also  may  not  achieve  the 
anticipated benefits from the acquired business due to a number of factors, including:

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

inability to integrate or benefit from acquired technologies or services in a profitable manner;

unanticipated costs or liabilities associated with the acquisition;

incurrence of acquisition-related costs;

difficulty integrating the accounting systems, operations and personnel of the acquired business;

difficulties  and  additional  expenses  associated  with  supporting  legacy  products  and  hosting 
infrastructure of the acquired business;

difficulty converting the customers of the acquired business onto our solutions and contract terms, 
including disparities in the revenue, licensing, support or professional services model of the acquired 
company; 

diversion of management’s attention from other business concerns;

adverse effects to our existing business relationships with business partners and customers as a result 
of the acquisition;

the potential loss of key employees;

use of resources that are needed in other parts of our business; and 

use of substantial portions of our available cash to consummate the acquisition.

In addition, a significant portion of the purchase price of companies we acquire may be allocated to 
acquired goodwill and other intangible assets, which must be assessed for impairment at least annually. In 
the  future,  if  our  acquisitions  do  not  yield  expected  returns,  we  may  be  required  to  take  charges  to  our 
operating results based on this impairment assessment process, which could adversely affect our results of 
operations. 

Acquisitions could also result in dilutive issuances of equity securities or the incurrence of debt, 
which could adversely affect our operating results. In addition, if an acquired business fails to meet our 
expectations, our operating results, business and financial position could suffer.

We are subject to general litigation that may materially adversely affect us.

From time to time, we may be involved in disputes or regulatory inquiries that arise in the ordinary 
course of business. We expect that the number and significance of these potential disputes may increase as 
our business expands and our company grows larger. While our agreements with customers limit our liability 
for damages arising from our solutions, we cannot assure you that these contractual provisions will protect 
us from liability for damages in the event we are sued. Although we carry general liability insurance coverage, 

32

 
 
 
 
 
our insurance may not cover all potential claims to which we are exposed or may not be adequate to indemnify 
us for all liability that may be imposed. Any claims against us, whether meritorious or not, could be time 
consuming, result in costly litigation, require significant amounts of management time, and result in the 
diversion  of  significant  operational  resources.  Because  litigation  is  inherently  unpredictable,  we  cannot 
assure you that the results of any of these actions will not have a material adverse effect on our business, 
financial condition, results of operations and prospects.

Our reported financial results may be adversely affected by changes in accounting principles generally 
accepted in the United States. 

Generally accepted accounting principles in the United States are subject to interpretation by the 
Financial Accounting Standards Board (FASB), the SEC, and various bodies formed to promulgate and 
interpret  appropriate  accounting  principles. A  change  in  these  principles  or  interpretations  could  have  a 
significant effect on our reported financial results and could affect the reporting of transactions completed 
before the announcement of a change.

We have broad discretion in the use of the net proceeds from our initial public offering and may not 
use them effectively. 

We cannot specify with any certainty the particular uses of the net proceeds that we have received 
from our initial public offering. We have broad discretion in the application of the net proceeds, including 
working capital, possible acquisitions, and other general corporate purposes, and we may spend or invest 
these proceeds in a way with which our stockholders disagree. A failure by our management to apply these 
funds  effectively  could  adversely  affect  our  business  and  financial  condition. The  net  proceeds  may  be 
invested with a view towards long-term benefits for our stockholders, and this may not increase our operating 
results or market value.  Pending their use, we may invest the net proceeds from our initial public offering 
in a manner that does not produce income or that loses value. These investments may not yield a favorable 
return to our investors. 

Risks Related to Ownership of Our Class A Common Stock

Our stock price has been and will likely continue to be volatile or may decline regardless of our operating 
performance, resulting in substantial losses for our investors. 

The trading price for shares of our Class A common stock has been, and is likely to continue to be, 
volatile for the foreseeable future. For example, since shares of our Class A common stock were sold in our 
initial public offering in December 2014 at a price of $14.00 per share, our Class A common stock’s daily 
closing price on the New York Stock Exchange has ranged from $10.99 to $18.75 through February 26, 
2016. 

The market price of our Class A common stock may fluctuate in response to many risk factors listed 

in this section, and others beyond our control, including:

• 

• 

• 

• 

• 

• 

actual or anticipated fluctuations in our financial condition and operating results; 

changes in projected operational and financial results;

addition or loss of significant customers;

changes in laws or regulations applicable to our solutions;

actual or anticipated changes in our growth rate relative to our competitors;

announcements of technological innovations or new offerings by us or our competitors;

33

 
 
 
 
• 

• 

• 

• 

• 

• 

• 

• 

• 

announcements by us or our competitors of significant acquisitions, strategic partnerships, joint 
ventures or capital-raising activities or commitments;

additions or departures of key personnel;

changes in our financial guidance or securities analysts’ estimates of our financial performance;

discussion of us or our stock price by the financial press and in online investor communities;

changes in accounting principles;

announcements related to litigation;

fluctuations in the valuation of companies perceived by investors to be comparable to us;

sales of our Class A or Class B common stock by us or our stockholders;

share price and volume fluctuations attributable to inconsistent trading volume levels of our shares; 
and

• 

general economic and market conditions.

Furthermore, the stock markets recently have experienced extreme price and volume fluctuations 
that have affected and continue to affect the market prices of equity securities of many companies, and 
technology companies in particular. These fluctuations often have been unrelated or disproportionate to the 
operating performance of those companies. These broad market and industry fluctuations, as well as general 
economic, political and market conditions such as recessions, interest rate changes or international currency 
fluctuations, may negatively impact the market price of our Class A common stock. In the past, companies 
that have experienced volatility in the market price of their stock have been subject to securities class action 
litigation. We may be the target of this type of litigation in the future. Securities litigation against us could 
result in substantial costs and divert our management’s attention from other business concerns, which could 
harm our business.

If there are substantial sales of shares of our Class A common stock, the price of our Class A common 
stock could decline. 

The price of our Class A common stock could decline if there are substantial sales of our Class A 
common stock, particularly sales by our directors, executive officers and significant stockholders, or if there 
is a large number of shares of our Class A common stock available for sale. All of the shares of Class A 
common stock sold in our initial public offering are freely tradeable without restrictions or further registration 
under the Securities Act of 1933, as amended (Securities Act), except for any shares held by our affiliates 
as defined in Rule 144 under the Securities Act. Shares held by directors, executive officers and other affiliates 
are subject to volume limitations under Rule 144 under the Securities Act. In addition, the shares of Class 
A common stock subject to outstanding options under our equity incentive plans and the shares reserved for 
future issuance under our equity incentive plans are eligible for sale to the public, subject to certain legal 
and contractual limitations. The market price of the shares of our Class A common stock could decline as a 
result of the sale of a substantial number of our shares of common stock in the public market or the perception 
in the market that the holders of a large number of shares intend to sell their shares.

The dual class structure of our common stock has the effect of concentrating voting control with our 
executives and their affiliates. 

Our Class B common stock has ten votes per share, and our Class A common stock has one vote per 
share. As of December 31, 2015, the holders of shares of our Class B common stock collectively beneficially 
owned shares representing approximately 80% of the voting power of our outstanding capital stock. Our 
executive officers collectively beneficially owned shares representing a substantial majority of the voting 

34

 
 
 
power of our outstanding capital stock as of that date. Because of the ten-to-one voting ratio between our 
Class B and Class A common stock, the holders of our Class B common stock collectively will continue to 
control a majority of the combined voting power of our common stock and therefore be able to control all 
matters submitted to our stockholders for approval so long as the shares of Class B common stock represent 
at least 9.1% of all outstanding shares of our Class A and Class B common stock. This concentrated control 
will limit your ability to influence corporate matters for the foreseeable future and may have the effect of 
delaying, deferring or preventing a change in control, impeding a merger, consolidation, takeover or other 
business  combination  involving  us,  or  discouraging  a  potential  acquirer  from  making  a  tender  offer  or 
otherwise  attempting  to  obtain  control  of  our  business,  even  if  such  a  transaction  would  benefit  other 
stockholders. The holders of Class B common stock may also have interests that differ from yours and may 
vote in a way with which you disagree and which may be adverse to your interests.

Future transfers by holders of Class B common stock will generally result in those shares converting 
to Class A common stock, subject to limited exceptions, such as certain transfers to family members and 
transfers effected for estate planning purposes. The conversion of Class B common stock to Class A common 
stock will have the effect, over time, of increasing the relative voting power of those holders of Class B 
common stock who retain their shares in the long term. If, for example, certain holders of Class B common 
stock retain a significant portion of their holdings of Class B common stock for an extended period of time, 
and a significant portion of the Class B common stock initially held by other executives is converted to Class 
A common stock, the remaining holders of Class B common stock could, as a result, acquire control of a 
majority of the combined voting power. As directors and executive officers, the initial beneficial owners of 
Class B common stock owe a fiduciary duty to our stockholders and must act in good faith in a manner they 
reasonably  believe  to  be  in  the  best  interests  of  our  stockholders. As  stockholders,  even  if  one  of  them 
becomes a controlling stockholder, each beneficial owner of Class B common stock is entitled to vote his 
shares in his own interests, which may not always be in the interests of our stockholders generally. 

Anti-takeover provisions in our charter documents and under Delaware law could make an acquisition 
of us more difficult, limit attempts by our stockholders to replace or remove our current management and 
may negatively affect the market price of our Class A common stock. 

Provisions in our certificate of incorporation and bylaws may have the effect of delaying or preventing 
a change of control or changes in our management. Our certificate of incorporation and bylaws include 
provisions that:

• 

• 

• 

• 

• 

• 

• 

establish that our board of directors is divided into three classes, with each class serving three-year 
staggered terms;

provide that our directors may be removed only for cause;

provide that vacancies on our board of directors may be filled only by a majority of directors then 
in office, even though less than a quorum;

require that any action to be taken by our stockholders be effected at a duly called annual or special 
meeting and not by written consent;

specify that special meetings of our stockholders can be called only by our board of directors, the 
chairman of our board of directors or our chief executive officer or president (in the absence of a 
chief executive officer);

establish an advance notice procedure for stockholder proposals to be brought before an annual 
meeting, including proposed nominations of persons for election to our board of directors;

authorize our board of directors to issue, without further action by the stockholders, up to 100,000,000 
shares of undesignated preferred stock;

35

 
 
• 

require the approval of our board of directors or the holders of a supermajority of our outstanding 
shares of capital stock to amend our bylaws and certain provisions of our certificate of incorporation; 
and

• 

reflect two classes of common stock, as discussed above. 

These provisions may frustrate or prevent any attempts by our stockholders to replace or remove 
our current management by making it more difficult for stockholders to replace members of our board of 
directors, which is responsible for appointing the members of our management. In addition, we are a Delaware 
corporation and governed by the provisions of Section 203 of the Delaware General Corporation Law, which 
generally prohibits a Delaware corporation from engaging in any of a broad range of business combinations 
with any “interested” stockholder, in particular those owning 15% or more of our outstanding voting stock, 
for a period of three years following the date on which the stockholder became an “interested” stockholder. 

Future sales and issuances of our capital stock or rights to purchase capital stock could result in additional 
dilution of the percentage ownership of our stockholders and could cause our stock price to decline. 

Our certificate of incorporation authorizes us to issue up to 1,000,000,000 shares of Class A common 
stock. Future sales and issuances of our capital stock or rights to purchase our capital stock could result in 
substantial dilution to our existing stockholders. We may sell Class A common stock, convertible securities 
and other equity securities in one or more transactions at prices and in a manner as we may determine from 
time to time. If we sell any such securities in subsequent transactions, investors may be materially diluted. 
New investors in subsequent transactions could gain rights, preferences and privileges senior to those of 
holders of our Class A common stock. 

We will continue to incur significantly increased costs and devote substantial management time as a result 
of operating as a public company.

As a public company, we incur significant legal, accounting and other expenses that we did not incur 
as a private company. For example, we are subject to the reporting requirements of the Securities Exchange 
Act of 1934, as amended (Exchange Act), and are required to comply with the applicable requirements of 
the Sarbanes-Oxley Act and the Dodd-Frank Act, as well as rules and regulations subsequently implemented 
by the SEC and the New York Stock Exchange, including the establishment and maintenance of effective 
disclosure and financial controls and changes in corporate governance practices.  We expect that compliance 
with these requirements will increase our legal and financial compliance costs and will make some activities 
more time consuming and costly. We expect to incur significant expenses and devote substantial management 
effort toward ensuring compliance with the auditor attestation requirements of Section 404 of the Sarbanes-
Oxley Act, which will increase when we are no longer an “emerging growth company,” as defined by the 
JOBS Act. We may need to hire additional accounting and financial staff with appropriate public company 
experience and technical accounting knowledge. We cannot predict or estimate the amount of additional 
costs  we  may  incur  as  a  result  of  becoming  a  public  company  or  the  timing  of  such  costs. As  a  result, 
management’s attention may be diverted from other business concerns, which could adversely affect our 
business and operating results.

In addition, changing laws, regulations and standards relating to corporate governance and public 
disclosure are creating uncertainty for public companies, increasing legal and financial compliance costs 
and  making  some  activities  more  time  consuming. These  laws,  regulations  and  standards  are  subject  to 
varying interpretations, in many cases due to their lack of specificity, and as a result, their application in 
practice may evolve over time as regulatory and governing bodies provide new guidance. This could result 
in continuing uncertainty regarding compliance matters and higher costs necessitated by ongoing revisions 
to disclosure and governance practices. We will continue to invest resources to comply with evolving laws, 
regulations and standards, and this investment may result in increased general and administrative expenses 

36

 
 
 
and  a  diversion  of  management’s  time  and  attention  from  revenue-generating  activities  to  compliance 
activities. If our efforts to comply with new laws, regulations and standards differ from the activities intended 
by regulatory or governing bodies due to ambiguities related to their application and practice, regulatory 
authorities may initiate legal proceedings against us and our business could be adversely affected.

As a result of disclosure of information as a public company, our business and financial condition 
have  become  more  visible,  which  we  believe  may  result  in  threatened  or  actual  litigation,  including  by 
competitors and other third parties. If the claims are successful, our business operations and financial results 
could be adversely affected, and even if the claims do not result in litigation or are resolved in our favor, 
these  claims,  and  the  time  and  resources  necessary  to  resolve  them,  could  divert  the  resources  of  our 
management and adversely affect our business operations and financial results. These factors could also 
make it more difficult for us to attract and retain qualified employees, executive officers and members of 
our board of directors.

Operating as a public company makes it more difficult and more expensive for us to obtain director 
and officer liability insurance on the terms that we would like. As a result, it may be more difficult for us to 
attract and retain qualified people to serve on our board of directors, our board committees or as executive 
officers.

A failure to maintain adequate internal controls over our financial and management systems could cause 
errors in our financial reporting, which could cause a loss of investor confidence and result in a decline 
in the price of our Class A common stock. 

Our public company reporting obligations and our anticipated growth will likely strain our financial 
and management systems, internal controls and employees. In addition, we will be required to comply with 
the  auditor  attestation  requirements  of  Section  404  of  the  Sarbanes-Oxley Act  when  we  cease  to  be  an 
emerging growth company.

We are currently taking the necessary steps to comply with Section 404. If, during this process, we 
identify one or more material weaknesses in our internal controls, it is possible that our management may 
be unable to certify that our internal controls are effective by the certification deadline. We cannot be certain 
we will be able to successfully complete the implementation and certification requirements of Section 404 
within the time period allowed.

Moreover,  the  Sarbanes-Oxley  Act  requires,  among  other  things,  that  we  maintain  effective 
disclosure controls and procedures and internal control over financial reporting. In order to maintain and, if 
required, improve our disclosure controls and procedures and internal control over financial reporting to 
meet this standard, significant resources and management oversight may be required. If we have a material 
weaknesses or deficiency in our internal control over financial reporting, we may not detect errors on a timely 
basis and our financial statements may be materially misstated. Effective internal controls are necessary for 
us to produce reliable financial reports and are important to prevent fraud. As a result, our failure to satisfy 
the requirements of Section 404 on a timely basis could result in us being subject to regulatory action and 
a loss of investor confidence in the reliability of our financial statements, both of which in turn could cause 
the market value of our Class A common stock to decline and affect our ability to raise capital. 

Because we are an emerging growth company, our independent registered public accounting firm 
did not perform an audit of our internal control over financial reporting for the fiscal year ended December 
31, 2015.  If a material weakness or significant deficiency arises and our qualification as an emerging growth 
company expires before we have remediated the weakness or deficiency, our independent registered public 
accounting firm may not be able to attest to the effectiveness of our internal controls over financial reporting.

37

 
 
 
 
 
 
We are an “emerging growth company,” and we cannot be certain if the reduced disclosure requirements 
applicable to emerging growth companies will make our Class A common stock less attractive to investors.

We are an “emerging growth company,” as defined in the JOBS Act, and we  are taking advantage 
of certain exemptions from various reporting requirements that are applicable to other public companies that 
are not “emerging growth companies” including, but not limited to, not being required to comply with the 
auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act, reduced disclosure obligations 
regarding executive compensation in our periodic reports and proxy statements, and exemptions from the 
requirements of holding a nonbinding advisory vote on executive compensation and stockholder approval 
of  any  golden  parachute  payments  not  previously  approved. We  will  cease  to  be  an  “emerging  growth 
company” upon the earliest of (i) December 31, 2019, (ii) the last day of the first fiscal year in which our 
annual gross revenue is $1 billion or more, (iii) the date on which we have, during the previous rolling three-
year period, issued more than $1 billion in nonconvertible debt securities or (iv) the date on which we qualify 
as a “large accelerated filer” with at least $700 million of equity securities held by non-affiliates. We cannot 
predict if investors will find our Class A common stock less attractive or our company less comparable to 
certain other public companies because we will rely on these exemptions. 

We do not intend to pay dividends for the foreseeable future.

We may not declare or pay cash dividends on our capital stock in the near future. We currently intend 
to retain any future earnings to finance the operation and expansion of our business, and we do not expect 
to declare or pay any dividends in the foreseeable future. Consequently, stockholders must rely on sales of 
their Class A common stock after price appreciation as the only way to realize any future gains on their 
investment.

If securities or industry analysts do not publish or cease publishing research or reports about us, our 
business or our market, or if they change their recommendations regarding our stock adversely, or if our 
actual results differ significantly from our guidance, our stock price and trading volume could decline.

The trading market for our Class A common stock will depend in part on the research and reports 
that securities or industry analysts publish about us or our business. If few securities analysts commence 
coverage of us, or if industry analysts cease coverage of us, the trading price for our Class A common stock 
would be negatively affected. If one or more of the analysts who cover us downgrade our Class A common 
stock or publish inaccurate or unfavorable research about our business, the price of our Class A common 
stock would likely decline. If one or more of these analysts cease coverage of us or fail to publish reports 
on us regularly, demand for our Class A common stock could decrease, which might cause our Class A 
common stock price and trading volume to decline.

In addition, from time to time, we may release earnings guidance or other forward-looking statements 
in  our  earnings  releases,  earnings  conference  calls  or  otherwise  regarding  our  future  performance  that 
represent our management’s estimates as of the date of release. Some or all of the assumptions of any future 
guidance that we furnish may not materialize or may vary significantly from actual future results. Any failure 
to meet guidance or analysts’ expectations could have a material adverse effect on the trading price or trading 
volume of our Class A common stock.

38

 
 
 
 
Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

Our corporate headquarters is located in Ames, Iowa, where we lease approximately 120,000 square 
feet of office space. We also lease office facilities in eleven U.S. cities located in Arizona, Colorado, Florida, 
Georgia, Illinois, Montana, New York, Texas and Washington. Internationally, we lease offices in Ontario 
and Saskatchewan, Canada, the Netherlands, and the United Kingdom. We believe that our properties are 
generally suitable to meet our needs for the foreseeable future. In addition, to the extent we require additional 
space in the future, we believe that it would be readily available on commercially reasonable terms.

Item 3. Legal Proceedings

From time to time we may become involved in legal proceedings or be subject to claims arising in 
the ordinary course of our business. We are not presently a party to any legal proceedings that in the opinion 
of our management, if determined adversely to us, would have a material adverse effect on our business, 
financial condition, operating results or cash flows. Regardless of the outcome, litigation can have an adverse 
impact on us because of defense and settlement costs, diversion of management resources and other factors.

Item 4.  Mine Safety Disclosure

Not applicable.

39

 
 
 
 
Part II.

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer 
Purchases of Equity Securities.

Our Class A common stock has been listed on the NYSE under the symbol “WK” since December 
12, 2014. Prior to that time, there was no public market for our stock. The following table sets forth the range 
of high and low per share sales prices for our common stock as reported on the NYSE for the periods indicated.

Prices

High

Low

Year ended December 31, 2015

First quarter........................................................................... $
Second quarter ...................................................................... $
Third quarter ......................................................................... $
Fourth quarter ....................................................................... $

Year ended December 31, 2014

16.53 $
15.00 $
16.34 $
18.80 $

Fourth quarter (from December 12, 2014)............................ $

14.74 $

Our Class B common stock is not listed or traded on any stock exchange.

Stockholders

12.25
12.69
12.83
14.94

13.04

As  of  December 31,  2015  there  were  approximately  312  stockholders  of  record  of  our  Class A 

common stock as well as 13 stockholders of record of our Class B common stock.

Dividends

We have never declared or paid cash dividends on our capital stock. We currently intend to retain 
any future earnings and do not expect to pay any dividends on our capital stock. Any future determination 
to pay dividends on our capital stock will be at the discretion of our board of directors and will depend on 
our financial condition, results of operations, capital requirements and other factors that our board of directors 
considers  relevant.  In  addition,  our  credit  facility  with  Silicon  Valley  Bank  restricts  our  ability  to  pay 
dividends. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations
—Liquidity and Capital Resources” for a summary of the material terms of our credit facility.

Stock Performance Graph

The following shall not be deemed incorporated by reference into any of our other filings under 

the Securities Exchange Act of 1934, as amended, or the Securities Act of 1933, as amended.

The graph below compares the cumulative total stockholder return on our common stock with the 

cumulative total return on the Standard & Poor’s 500 Index and the Nasdaq Computer Index. The chart 
assumes $100 was invested at the close of market on December 12, 2014, in the Class A common stock of 
Workiva Inc., the S&P 500 Index and the Nasdaq Computer Index, and assumes the reinvestment of any 
dividends.

The comparisons in the graph below are based upon historical data and are not indicative of, nor 

intended to forecast, future performance of our common stock.

40

 
 
 
 
 
 
 
Use of Proceeds from Public Offerings of Common Stock

On December 17, 2014, we closed our initial public offering of 7,200,000 shares of Class A common 
stock at a price to the public of $14.00 per share. The offer and sale of all of the shares in the initial public 
offering were registered under the Securities Act pursuant to a registration statement on Form S-1 (File No. 
333-199459), which was declared effective by the SEC on December 11, 2014. 

There has been no material change in the planned use of proceeds from our initial public offering 
as described in our final prospectus filed with the SEC pursuant to Rule 424(b) under the Securities Act on 
December 12, 2014. Pending the uses described in our prospectus, we have invested the net proceeds in 
money market funds and marketable securities. We have also repaid a $2.0 million forgivable loan with 
proceeds from our initial public offering, allowing us to cancel letters of credit in the amount that served as 
security for the forgivable loan.

41

 
 
Item 6. Selected Consolidated Financial Data

The following selected consolidated financial data for the years ended December 31, 2015, 2014
and 2013 and the selected consolidated balance sheet data as of December 31, 2015 and 2014 are derived 
from our audited consolidated financial statements included elsewhere in this Form 10-K. The following 
selected  consolidated  financial  data  for  the  years  ended  December 31,  2012  and  2011,  and  the  selected 
consolidated  balance  sheet  data  as  of  December 31,  2013,  2012  and  2011  are  derived  from  our  audited 
consolidated financial statements not included in this Form 10-K. Our historical results are not necessarily 
indicative of the results to be expected in the future.

Consolidated Statement of Operations Data

Revenue

Subscription and support............................ $
Professional services..................................
Total revenue................................................
Cost of revenue

Subscription and support(1) ........................
Professional services(1)...............................
Total cost of revenue ....................................
Gross profit...................................................
Operating expenses

Research and development(1) .....................
Sales and marketing(1) ................................
General and administrative(1)(2) ..................
Total operating expenses ..............................
Loss from operations ....................................
Interest expense ............................................
Other income and (expense), net(3)...............
Loss before provision for income taxes .......
(Benefit) provision for income taxes............
Net loss......................................................... $
Net loss per common share:

2015

Year ended December 31,
2013
(in thousands, except share and per share information)

2014

2012

2011

116,288

$

91,317

$

65,164

$

34,702

$

10,925

28,984

145,272

21,377

112,694

19,987

85,151

15,129

9,520

24,649

60,502

34,116

41,067

14,601

18,236

52,938

9,262

9,780

19,042

33,896

18,385

27,537

16,177

21,182

12,696

33,878

78,816

44,145

53,498

19,783

117,426
(38,610)
(2,044)
(468)
(41,122)
32
(41,154) $

89,784
(29,282)
(366)
104
(29,544)
—
(29,544) $

62,099
(28,203)
(1,521)
(861)
(30,585)
—
(30,585) $

3,939

14,864

3,332

3,063

6,395

8,469

6,865

10,657

5,306

22,828
(14,359)
(268)
18
(14,609)
—
(14,609)

22,559

17,645

40,204

105,068

50,466

69,569

28,716

148,751

(43,683)

(2,025)

2,302

(43,406)

(7)

(43,399) $

Basic and diluted........................................ $
Weighted average common shares
outstanding - basic and diluted .................. 39,852,624

(1.09) $

(1.28) $

(0.94) $

(1.16) $

(0.60)

32,156,060

31,376,603

26,390,099

24,516,706

42

 
(1) Stock-based compensation expense included in these line items is as follows:

2015

2014

Year ended December 31,
2013
(in thousands)

2012

Cost of revenue

Subscription and support ..................... $
Professional services ...........................

$

363

349

$

502

337

Operating expenses

Research and development ..................
Sales and marketing.............................
General and administrative(2)...............

1,924

1,727

6,637

1,757

1,241

3,548

200

171

762

799

$

80

$

144

194

293

1,438

7,418

2011

64

96

188

213

767

Total stock-based compensation
expense.............................................. $

11,000

$

7,385

$

3,370

$

8,129

$

1,328

(2) One-time grants of immediately vested appreciation units to two managing directors significantly increased 
general and administrative cost in the year ended December 31, 2012.

(3) During December 2015, we resolved all contingencies associated with a government grant agreement 
resulting in higher government grant income recorded to “Other income and (expense), net” for the year ended 
December 31, 2015. See Note 5, Commitments and Contingencies, to the Consolidated Financial Statements.

Consolidated Balance Sheet Data

Cash and cash equivalents............................ $
Working capital, excluding deferred
revenue and deferred government grant
obligation......................................................
Total assets ...................................................
Deferred revenue, current and long term .....
Total current liabilities..................................
Total non-current liabilities ..........................
Total stockholders’ equity ............................
Total members’ equity (deficit)....................

2015

2014

December 31,
2013
(in thousands)

2012

2011

58,750

$

101,131

$

15,515

$

24,979

$

10,029

70,520

143,895

63,338

84,084

34,092

25,719

—

94,740

164,551

56,276

66,730

42,002

55,819

—

19,926

73,944

36,385

43,425

37,306

—
(6,787)

28,063

53,522

18,165

26,404

14,971

—

12,147

12,046

19,345

9,428

14,485

15,189

—
(10,329)

43

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis of our financial condition and results of our operations should be read 
in conjunction with the consolidated financial statements and related notes included elsewhere in this Annual Report. 
In addition to historical consolidated financial information, this discussion contains forward-looking statements that 
involve risks and uncertainties. Our actual results could differ materially from those discussed below. Factors that 
could cause or contribute to these differences include, but are not limited to, those identified below, and those discussed 
in “Section 1A. Risk Factors” included elsewhere in this Annual Report.

Overview

Workiva created Wdesk, a cloud-based productivity platform for enterprises to collect, link,  report 
and analyze business data with control and accountability.  Wdesk’s proprietary word processing, spreadsheet 
and presentation applications are integrated and built upon a data management engine, offering synchronized 
data, controlled collaboration, granular permissions and a full audit trail. Wdesk empowers our customers 
to dynamically define their business processes and optimize workflows so that critical data can be reported, 
analyzed and understood more efficiently. Our customers can gain insights based on their trusted data, which 
enables better real-time decision-making. Additionally, our customers deploy Wdesk to serve as a single 
system of record for critical data, to reduce risk and operational costs, and to increase efficiency. As of 
December 31, 2015, we provided our solutions to more than 2,500 enterprise customers, including 65% of 
the Fortune 100 and more than 65% of Fortune 500 companies.

Our Wdesk productivity platform allows multiple users to simultaneously create, review and publish 
data-linked documents and reports with greater control, accuracy and productivity than ever before. We offer 
our customers solutions for compliance, risk, finance, accounting and audit management. Underlying these 
solutions is our scalable, enterprise-grade data engine that collects, aggregates and manages our customers’ 
unstructured and structured data. 

We operate our business on a software-as-a-service (SaaS) model. Customers enter into quarterly, 
annual and multi-year subscription contracts to utilize Wdesk. Our subscription fee includes the use of our 
service and technical support. Our pricing is based primarily on the number of corporate entities, number of 
users, level of customer support, and length of contract. Our pricing model is scaled to the number of users, 
so the subscription price per user typically decreases as the number of users increases. We charge customers 
additional fees primarily for document setup and XBRL tagging services. We generate sales primarily through 
our direct sales force and, to a lesser extent, customer success and professional services teams. 

Our  integrated  platform,  subscription-based  model,  and  exceptional  customer  support  have 
contributed to a low rate of customer turnover while achieving strong revenue growth. Our subscription and 
support revenue retention rate was 95.8% (excluding add-on seats) for the twelve months ended December 31, 
2015. 

We continue to invest in the development of our solutions, infrastructure and sales and marketing 
to drive long-term growth. Our full-time employee headcount expanded to 1,122 at December 31, 2015 from  
953 at December 31, 2014, an increase of 17.7%.

We have achieved significant revenue growth in recent periods. Our revenue grew to $145.3 million
in 2015 from $112.7 million in 2014, an increase of 28.9%. We incurred net losses of $43.4 million and 
$41.2 million in 2015 and 2014, respectively. 

44

 
 
 
 
 
 
Key Factors Affecting Our Performance

New  customers.  We  employ  a  “land-and-expand”  sales  strategy  that  focuses  on  acquiring  new 
customers through our direct sales model and building our relationships with existing customers over time.  
Acquiring new customers is a key component of our continued success in the marketplace, growth opportunity 
and future revenue. We have aggressively invested in and intend to continue to invest in our direct sales 
force. 

Further  penetration  of  existing  customers.  Our  account  management  teams  seek  to  generate 
additional  revenue  from  our  customers  by  adding  seats  to  existing  subscriptions  and  by  signing  new 
subscriptions for additional business solutions on our platform. We believe a significant opportunity exists 
for us to sell additional subscriptions to current customers as they become more familiar with our platform 
and adopt our solutions to address additional business use cases. 

Investment in growth. We are expanding our operations, increasing our headcount and developing 
software to both enhance our current offerings and build new features. We expect our total operating expenses 
to increase, particularly as we continue to expand our sales operations, marketing activities and development 
staff. We continue to invest in our sales, marketing and customer success organizations to drive additional 
revenue and support the growth of our customer base. Investments we make in our sales and marketing and 
research  and  development  organizations  will  occur  in  advance  of  experiencing  any  benefits  from  such 
investments.

Seasonality. Our revenue from professional services has some degree of seasonality. Many of our 
customers employ our professional services just before they file their Form 10-K, often in the first calendar 
quarter. As of December 31, 2015, approximately 79% of our SEC customers report their financials on a 
calendar year basis.  As our non-SEC offerings grow, we expect our professional services revenue to become 
less seasonal. Our sales and marketing expense also has some degree of seasonality. Sales and marketing 
expense is generally higher in the third quarter since we hold our annual user conference in September. In 
addition, we typically pay cash bonuses to employees in the first quarter, resulting in some seasonality in 
operating cash flow. 

Key Performance Indicators

2015

Year ended December 31,
2014
(dollars in thousands)

2013

Financial metrics

Total revenue..................................................................................... $
Year-over-year percentage increase in total revenue......................
Subscription and support revenue ..................................................... $

145,272

28.9%

116,288

$

$

112,694

32.3%

91,317

$

$

85,151

60.9%

65,164

Year-over-year percentage increase in subscription and support
revenue............................................................................................
Subscription and support as a percent of total revenue ..................

27.3%

80.0%

40.1%

81.0%

87.8%

76.5%

45

 
 
 
 
As of December 31,
2014

2013

2015

Operating metrics

Number of customers ........................................................................
Subscription and support revenue retention rate...............................
Subscription and support revenue retention rate including add-ons .

2,524

95.8%

112.5%

2,261

97.0%

104.1%

1,927

97.8%

114.4%

Total customers. We believe total number of customers is a key indicator of our financial success 
and future revenue potential. We define a customer as an entity with an active subscription contract as of 
the measurement date. Our customer is typically a parent company or, in a few cases, a significant subsidiary 
that works with us directly. Companies with publicly listed securities account for a substantial majority of 
our customers. 

Subscription and support revenue retention rate. We calculate our subscription and support revenue 
retention  rate  by  annualizing  the  subscription  and  support  revenue  recorded  in  the  first  month  of  the 
measurement period for only those customers in place throughout the entire measurement period, thereby 
excluding any attrition. We divide the result by the annualized subscription and support revenue in the first 
month of the measurement period for all customers in place at the beginning of the measurement period. 
The measurement period is based on the trailing twelve months. 

Our subscription and support revenue retention rate was 95.8% at the December 2015 measurement 
date, down slightly from December 2014. We believe that our success in maintaining a high rate of revenue 
retention is attributable primarily to our robust technology platform and strong customer service. Customers 
being acquired or otherwise ceasing to file SEC reports have been the largest contributing factor to our 
revenue attrition.

Subscription and support revenue retention rate including add-ons. Add-on revenue includes the 
change in both seats purchased and seat pricing for existing customers. We calculate our subscription and 
support  revenue  retention  rate  including  add-ons  by  annualizing  the  subscription  and  support  revenue 
recorded in the last month of the measurement period for only those customers in place throughout the entire 
measurement period. We divide the result by the annualized subscription and support revenue in the first 
month of the measurement period for all customers in place at the beginning of the measurement period. 
The measurement period is based on the trailing twelve months.

Our subscription and support revenue retention rate including add-ons was 112.5% at the December 
2015 measurement date, up from 104.1% as of December 2014. Shifting the focus of our sales team covering 
existing customers toward use cases with larger target deal sizes drove most of the rate increase in 2015.

Components of Results of Operations

Revenue

We generate revenue through the sale of subscriptions to our cloud-based software and the delivery 
of professional services. We serve a wide range of customers in many industries, and our revenue is not 
concentrated with any single customer or small group of customers. For each of the years ended December 31, 
2015, 2014 and 2013, no single customer represented more than 2% of our revenue, and our largest ten 
customers accounted for less than 5% of our revenue in the aggregate.

We generate sales directly through our sales force. We also identify some sales opportunities with 

existing customers through our customer success and professional services teams.

46

 
 
 
 
 
 
 
Our customer contracts typically range in length from three to 36 months. Our arrangements do not 
contain general rights of return. We typically invoice our customers for subscription fees in advance on a 
quarterly, annual, two-year or three-year basis, with payment due at the start of the subscription term.  In  
2015, we began to standardize our subscription term to one year, and over the next 24 months, we plan to 
convert most contracts with customers to a one-year term. Unpaid invoice amounts for services starting in 
future periods are excluded from accounts receivable and deferred revenue. Invoiced amounts are reflected 
as accounts receivable once we have initiated services with an offset to deferred revenue or revenue depending 
on whether the revenue recognition criteria have been met.  At December 31, 2015, deferred revenue was 
$63.3 million.  Estimated future recognition from deferred revenue at December 31, 2015 was $55.7 million
in 2016, $6.3 million in 2017, and $1.3 million in 2018.   

Subscription and Support Revenue. We recognize the aggregate minimum subscription and support 
fees ratably on a straight-line basis over the subscription term, provided that an enforceable contract has 
been signed by both parties, access to our SaaS solutions has been granted to the customer, the fee for the 
subscription and support is fixed or determinable, and collection is reasonably assured. 

Professional  Services  Revenue. We  believe  our  professional  services  facilitate  the  sale  of  our 
subscription service to certain customers. To date, most of our professional services have been related to 
SEC document set up and XBRL tagging, which are activities that we have undertaken thousands of times. 
Professional services also include consulting with our customers on business processes and best practices 
for using Wdesk. Our professional services are not required for customers to utilize our solution. We recognize 
revenue for our professional services contracts when the services are performed.   

Cost of Revenue

Cost  of  revenue  consists  primarily  of  personnel  and  related  costs  directly  associated  with  our 
professional  services  and  customer  success  teams,  and  training  personnel,  including  salaries,  benefits, 
bonuses, and stock-based compensation; the costs of contracted third-party vendors; the costs of server usage 
by our customers; information technology costs; and facility costs. Costs of server usage are comprised 
primarily of fees paid to Google Cloud Platform and Amazon Web Services. 

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of personnel and related costs, including salaries, 
benefits, bonuses, commissions, travel, and stock-based compensation. Other costs included in this expense 
are marketing and promotional events, our annual user conference, online marketing, product marketing, 
information  technology  costs,  and  facility  costs. We  capitalize  and  amortize  sales  commissions  that  are 
directly attributable to a contract over the lesser of twelve months or the non-cancelable term of the customer 
contract based on the terms of our commission arrangements.

Research and Development Expenses

Research  and  development  expenses  consist  primarily  of  personnel  and  related  costs,  including 
salaries,  benefits,  bonuses,  and  stock-based  compensation;  costs  of  server  usage  by  our  developers; 
information technology costs; and facility costs.

General and Administrative Expenses

General  and  administrative  expenses  consist  primarily  of  personnel  and  related  costs  for  our 
executive,  finance,  legal,  human  resources,  and  administrative  personnel,  including  salaries,  benefits, 
bonuses,  and  stock-based  compensation;  legal,  accounting,  and  other  professional  service  fees;  other 
corporate expenses; information technology costs; and facility costs.

47

 
 
 
 
 
 
 
Results of Operations

The following table sets forth selected consolidated statement of operations data for each of the 

periods indicated:

2015

Year ended December 31,
2014
(in thousands)

2013

Revenue

Subscription and support................................................................... $
Professional services .........................................................................
Total revenue .......................................................................................
Cost of revenue

Subscription and support(1)................................................................
Professional services(1) ......................................................................
Total cost of revenue............................................................................
Gross profit..........................................................................................
Operating expenses

Research and development(1).............................................................
Sales and marketing(1) .......................................................................
General and administrative(1) ............................................................
Total operating expenses .....................................................................
Loss from operations ...........................................................................
Interest expense ...................................................................................
Other income and (expense), net .........................................................
Loss before provision for income taxes...............................................
(Benefit) provision for income taxes...................................................
Net loss ................................................................................................ $

116,288

$

91,317

$

28,984

145,272

22,559

17,645

40,204
105,068

50,466

69,569

28,716

148,751
(43,683)
(2,025)
2,302
(43,406)
(7)

(43,399) $

21,377

112,694

21,182

12,696

33,878
78,816

44,145

53,498

19,783

117,426
(38,610)
(2,044)
(468)
(41,122)
32
(41,154) $

65,164

19,987

85,151

15,129

9,520

24,649
60,502

34,116

41,067

14,601

89,784
(29,282)
(366)
104
(29,544)
—
(29,544)

48

 
(1) Stock-based compensation expense included in these line items was as follows:

2015

Year ended December 31,
2014
(in thousands)

2013

Cost of revenue

Subscription and support .................................................... $
Professional services...........................................................

$

363
349

$

502
337

Operating expenses

Research and development .................................................
Sales and marketing............................................................
General and administrative .................................................

Total stock-based compensation expense......................... $

1,924
1,727
6,637
11,000

$

1,757
1,241
3,548
7,385

$

200
171

762
799
1,438
3,370

The  following  table  sets  forth  our  consolidated  statement  of  operations  data  as  a  percentage  of 

revenue for each of the periods indicated:

Year ended December 31,
2014

2013

2015

Revenue

Subscription and support...................................................................
Professional services .........................................................................
Total revenue .......................................................................................
Cost of revenue

Subscription and support...................................................................
Professional services .........................................................................
Total cost of revenue............................................................................
Gross profit..........................................................................................
Operating expenses

Research and development................................................................
Sales and marketing ..........................................................................
General and administrative ...............................................................
Total operating expenses .....................................................................
Loss from operations ...........................................................................
Interest expense ...................................................................................
Other income and (expense), net .........................................................
Loss before provision for income taxes...............................................
Provision (benefit) for income taxes ...................................................
Net loss ................................................................................................

80.0 %
20.0
100.0

81.0 %
19.0
100.0

76.5 %
23.5
100.0

15.5
12.1
27.6
72.4

34.7
47.9
19.8
102.4
(30.0)
(1.4)
1.6
(29.8)
—
(29.8)%

18.8
11.3
30.1
69.9

39.2
47.5
17.6
104.3
(34.4)
(1.8)
(0.4)
(36.6)
—
(36.6)%

17.8
11.2
29.0
71.0

40.1
48.2
17.1
105.4
(34.4)
(0.4)
0.1
(34.7)
—
(34.7)%

49

Revenue

Comparison of Years Ended December 31, 2015 and 2014

Year ended December 31,

Period-to-period change

2015

2014
(dollars in thousands)

Amount

% Change

Revenue

Subscription and support ......................................... $
Professional services ...............................................

116,288

28,984

Total revenue......................................................... $

145,272

$

$

91,317

21,377

112,694

$

$

24,971

7,607

32,578

27.3%

35.6%

28.9%

Total revenue increased $32.6 million in 2015 compared to 2014 due primarily to the increase in 
subscription  and  support  revenue  of  $25.0  million.  The  acceleration  of  growth  in  professional  services 
revenue was attributable mainly to increased consulting and services related to our SOX and risk use cases. 
Of the total increase in subscription and support revenue, 28.0% represented revenue from new customers 
acquired after December 31, 2014 and 72.0% represented revenue from existing customers at or prior to 
December 31,  2014.  The  total  number  of  our  customers  increased  11.6%  from  December 31,  2014  to 
December 31, 2015.

Comparison of Years Ended December 31, 2014 and 2013

Year ended December 31,

Period-to-period change

2014

2013

Amount

% Change

(dollars in thousands)

Revenue

Subscription and support ......................................... $
Professional services ...............................................

91,317

21,377

Total revenue......................................................... $

112,694

$

$

65,164

19,987

85,151

$

$

26,153

1,390

27,543

40.1%

7.0%

32.3%

Total revenue increased $27.5 million in 2014 compared to 2013 due primarily to the increase in 
subscription and support revenue of $26.2 million. Of the total increase in subscription and support revenue, 
28.6% represented revenue from new customers acquired after December 31, 2013, and 71.4% represented 
revenue  from  existing  customers  at  or  prior  to  December 31,  2013. The  total  number  of  our  customers 
increased 17.3% from December 31, 2013 to December 31, 2014.

Cost of Revenue

Comparison of Years Ended December 31, 2015 and 2014

Year ended December 31,

2015

2014

Period-to-period change
% Change
Amount

(dollars in thousands)

Cost of revenue

Subscription and support ......................................... $
Professional services ...............................................

Total cost of revenue............................................. $

22,559

17,645

40,204

$

$

21,182

12,696

33,878

$

$

1,377

4,949

6,326

6.5%

39.0%

18.7%

50

 
 
Cost of revenue increased $6.3 million in 2015 compared to 2014, attributable primarily to an increase 
in cash-based employee compensation, benefits, and travel costs of $4.0 million, offset partially by a decline 
in stock-based compensation of $0.1 million. Also, the cost of subscription-based software increased $0.2 
million and other support costs rose $1.1 million. Headcount growth in the professional services team was 
the  primary  driver  of  these  software,  support,  and  personnel-related  costs.  The  decline  in  stock-based 
compensation during 2015 was attributable primarily to a one-time grant of stock options with immediate 
vesting  in  January  2014.  Expenses  related  to  subscription  and  support  rose 6.5% in  the year 
ended December 31, 2015 compared to the same period a year ago, due in part to additional server usage 
of $1.3  million,  as  customer  usage  of  our  platform  grew.  The  modest  growth  in  expenses  related  to 
subscription and support resulted from an initiative to moderate the growth of headcount devoted to customer 
success. Professional services expense expanded 39.0% in the year ended December 31, 2015 versus the 
same period a year ago due to an increase in full-time equivalents and employee compensation to handle the 
growing demand for services related to our newer use cases.

Comparison of Years Ended December 31, 2014 and 2013

Year ended December 31,

2014

2013

Period-to-period change
% Change
Amount

(dollars in thousands)

Cost of revenue

Subscription and support ......................................... $
Professional services ...............................................

Total cost of revenue............................................. $

21,182

12,696

33,878

$

$

15,129

9,520

24,649

$

$

6,053

3,176

9,229

40.0%

33.4%

37.4%

Cost of revenue increased $9.2 million in 2014 compared to 2013, attributable primarily to increased 
employee compensation, benefits, and travel costs of $7.1 million, and additional stock-based compensation 
of $0.5 million. Headcount growth in the customer success and professional services teams was the primary 
driver of these personnel-related costs. In anticipation of seasonal demand for professional services in the 
first quarter of 2015, we increased hiring and training in the second half of 2014 with the goal of maintaining 
a more sustainable utilization rate. In addition, the cost of server usage increased $1.1 million during 2014
compared to 2013 as customer usage of our platform grew.

Operating Expenses

Comparison of Years Ended December 31, 2015 and 2014

Year ended December 31,

2015

2014

Period-to-period change
% Change
Amount

(dollars in thousands)

Operating expenses

Research and development ...................................... $
Sales and marketing.................................................
General and administrative......................................

50,466

$

44,145

$

69,569

28,716

53,498

19,783

Total operating expenses....................................... $

148,751

$

117,426

$

6,321

16,071

8,933

31,325

14.3%

30.0%

45.2%

26.7%

Research and Development

Research and development expenses increased $6.3 million in 2015 compared to 2014 due primarily 

51

 
 
 
 
to higher employee compensation, benefits, and travel costs of $6.2 million. In addition, other support costs 
rose $0.6 million primarily due to higher headcount. Consulting fees decreased $0.7 million, as we brought 
some previously outsourced consulting work in-house. In addition, we have been dedicating more resources 
to developing the next generation of Wdesk, resulting in higher headcount in research and development.

Sales and Marketing

Sales and marketing expenses increased $16.1 million in 2015 compared to 2014 due primarily to 
the expansion of our sales and marketing team as well as our marketing programs. Employee compensation, 
benefits,  and  travel  costs  rose $14.4  million  due  primarily  to  higher  headcount  in  sales  and  marketing. 
Advertising costs grew by $0.6 million in connection with higher spending on brand marketing and marketing 
our  new  solutions.  Professional  service  fees  increased $1.3  million due  primarily  to  consulting  fees  and 
additional recruiting and training costs associated with an expansion of our salesforce. 

  General and Administrative

General and administrative expenses increased $8.9 million in 2015 compared to 2014 due partially 
to  higher  cash-based  employee  compensation,  benefits,  and  travel  costs  of $2.7  million and  additional 
employee  stock-based  compensation  of $3.4  million.  Also,  the  cost  of  subscription-based  software 
climbed $0.7  million and  other  support  costs  rose $0.9  million.  The  increase  in  software,  support  and 
personnel-related costs was driven primarily by additional headcount to support the growth of our business. 
In  addition,  outside  service  fees  expanded $0.7  million due  primarily  to  increased  accounting  fees  from 
operating as a public company. An increase in stock-based compensation of $1.2 million from restricted 
stock grants made to our Board of Directors with a one-year vesting term was largely offset by a decline 
of $1.1 million in stock-based compensation due primarily to a one-time grant with immediate vesting terms 
made to a consultant in 2014.

Comparison of Years Ended December 31, 2014 and 2013

Year ended December 31,

2014

2013

Period-to-period change
% Change
Amount

(dollars in thousands)

Operating expenses

Research and development ...................................... $
Sales and marketing.................................................
General and administrative......................................

44,145

$

34,116

$

53,498

19,783

41,067

14,601

Total operating expenses....................................... $

117,426

$

89,784

$

10,029

12,431

5,182

27,642

29.4%

30.3%

35.5%

30.8%

Research and Development

Research and development expenses increased $10.0 million in 2014 compared to 2013 due primarily 
to increased employee compensation, benefits, and travel costs of $8.7 million, and additional stock-based 
compensation of $1.2 million. The increase in personnel-related costs was driven primarily by an increase 
in total headcount in research and development. 

52

 
 
 
 
 
Sales and Marketing

Sales and marketing expenses increased $12.4 million in 2014 compared to 2013 due primarily to 
the expansion of our sales force and increases in marketing programs. Employee compensation, benefits, 
and travel costs rose $5.7 million, while stock-based compensation increased by $0.6 million, due primarily 
to higher headcount in sales and marketing. Costs relating to our annual user conference increased by $1.3 
million. Professional service fees increased approximately $1.1 million due primarily to an increased number 
of consultants to assist in expanding our sales internationally. Advertising costs increased $1.6 million related 
to our name change and new solutions. Depreciation, rent, and other support costs included in sales and 
marketing increased $1.9 million in 2014 to support the growth of our sales force.

General and Administrative

General and administrative expenses increased $5.2 million in 2014 compared to 2013 due primarily  

to an increase in employee compensation, benefits, and travel costs of $2.7 million, and additional stock-
based compensation of $1.4 million. The increase in personnel-related costs was driven primarily by a rise 
in total headcount in general and administrative to support the growth of our business. In addition, stock-
based compensation to consultants increased $0.7 million, due primarily to a one-time grant with immediate 
vesting terms to a consultant.

Non-Operating Income (Expenses)

Comparison of Years Ended December 31, 2015 and 2014

Year ended December 31,

2015

2014

Period-to-
period
change
Amount

Interest expense................................................................................. $
Other income and (expense), net.......................................................

Interest Expense and Other Income and (Expense), Net

(dollars in thousands)
(2,044) $
(468)

(2,025) $
2,302

19

2,770

Interest expense remained relatively flat in 2015 compared to 2014 as increased interest expense 
incurred on our financing obligation with respect to the second phase of our Iowa office facility was more 
than offset by the elimination of interest expense on our convertible debt, which converted to equity in 
December 2014.

Other income and (expense), net increased $2.8 million in 2015 compared to 2014 due to recognition 
of our deferred government grant obligation relating to our 2011 Iowa Economic Development award and 
of a portion of our deferred government grant obligation relating to our job training reimbursement program.

53

 
 
 
 
 
 
Comparison of Years Ended December 31, 2014 and 2013

Year ended December 31,

2014

2013

Period-to-
period
change
Amount

Interest expense................................................................................. $
Other income and (expense), net.......................................................

Interest Expense and Other Income and (Expense), Net

(dollars in thousands)
(366) $
104

(2,044) $
(468)

(1,678)
(572)

Interest expense increased in 2014 compared to 2013 due to interest expense accrued on our financing 
obligation incurred upon completion of the first phase of our Iowa office facility in June 2013 and the second 
phase in June 2014 in addition to an increase in interest expense on our convertible debt. 

Other income and (expense), net decreased during 2014 compared to 2013 due to recognition of a 

portion of our deferred government grant obligation relating to our job training reimbursement program. 

Quarterly Results of Operations

See “Unaudited Quarterly Results of Operations” included in Note 13 of this Annual Report on Form 

10-K for the unaudited quarterly results of operations for the years ended December 31, 2015 and 2014.

Liquidity and Capital Resources

2015

Year ended December 31,
2014
(in thousands)

2013

Cash flow used in operating activities................................................. $
Cash flow used in investing activities .................................................
Cash flow (used in) provided by financing activities..........................
Net (decrease) increase in cash and equivalents, net of impact on
exchange rates ..................................................................................... $

(21,592) $
(19,777)
(1,102)

(3,505) $
(4,096)
93,155

(10,452)
(9,432)
10,370

(42,381) $

85,616

$

(9,464)

As of December 31, 2015, our cash, cash equivalents, and marketable securities totaled $76.2 million. 
To date, we have financed our operations primarily through the proceeds of our initial public offering, private 
placements of equity, debt that was settled in equity and cash from operating activities. We have generated 
significant operating losses and negative cash flows from operating activities as reflected in our accumulated 
deficit and consolidated statements of cash flows. We expect to continue to incur operating losses and negative 
cash flows from operations in the future and may require additional capital resources to continue to grow 
our business. We believe that current cash and cash equivalents, cash to be received from existing and new 
customers, and availability under our existing credit facility will be sufficient to fund our operations for at 
least the next twelve months.

In October 2013, we received a grant from the Iowa Economic Development Authority (IEDA) in 
the form of forgivable loans up to $2.5 million and non-interest bearing loans up to $2.5 million available 
to us based on qualified job growth. Through the date of our initial public offering, total financing provided 
by IEDA under this grant consisted of $2.0 million in non-interest bearing and forgivable loans. In connection 
with our initial public offering, the loans became due and were repaid in full in December 2014. 

54

 
 
 
 
 
In July 2014, we issued a subordinated promissory note totaling $5.0 million with a 7% coupon rate 
and maturing January 31, 2016. The note contained an option to convert outstanding principal and paid-in-
kind interest into our Class A common stock upon successful completion of an initial public offering at a 
10% discount to the offering price. Certain of the embedded features of the note were bifurcated and accounted 
for as a compound derivative. On December 16, 2014, in conjunction with the completion of our initial 
public offering, the holder elected to exercise the option to convert the Note. We settled the $5.1 million of 
outstanding principal and interest with 407,480 shares of our Class A common stock at a price of $12.60 per 
share, which represented 90% of the initial public offering price of our Class A common stock.  This settlement 
resulted in a loss of $111,000, which is reported in “Other income and (expense), net” on the consolidated 
statement of operations.

In August 2014, we entered into a $15.0 million credit facility with Silicon Valley Bank. Borrowing 
capacity is equal to the most recent month’s subscription and support revenue multiplied by a percentage 
that adjusts based on the prior quarter’s customer retention rate. The credit facility can be used to fund 
working capital and general business requirements and matures in August 2016. The credit facility is secured 
by all of our assets, has first priority over our other debt obligations, and requires us to maintain certain 
financial covenants, including the maintenance of at least $5.0 million of cash on hand or unused borrowing 
capacity. The credit facility contains certain restrictive covenants that limit our ability to transfer or dispose 
of assets, merge with other companies or consummate certain changes of control, acquire other companies, 
pay dividends, incur additional indebtedness and liens, effect changes in management and enter into new 
businesses. We amended the credit facility in February 2015 to reduce the borrowing rate to prime. No 
amount was outstanding under the credit facility as of December 31, 2015.

Pursuant to the credit facility, letters of credit totaling $2.3 million and $4.3 million were outstanding 
at December 31, 2015 and December 31, 2014, respectively.  These letters of credit, which do not reduce 
availability under the credit facility, were issued as security for two forgivable loans. A $2.0 million letter 
of credit was canceled in the first quarter of 2015, as one of the forgivable loans was repaid in December 
2014 with the proceeds of our initial public offering. The remaining $2.3 million outstanding letters of credit 
were  canceled  in  the  first  quarter  of  2016  as  all contingencies  related to  the  other  forgivable  loan  were 
resolved.

In December 2014, we completed our initial public offering and sold 7,200,000 shares of Class A 
common stock at a public offering price of $14.00 per share. We received net proceeds of $90.4 million after 
deducting  underwriting  discounts  and  commissions  of  $7.1  million  and  other  offering  expenses  of  $3.3 
million. 

Operating Activities

For the year ended December 31, 2015, cash used in operating activities was $21.6 million owing 
to higher operating losses, our planned reduction of incentives for prepayment on long-term contracts, and 
an increase in accounts receivable. The primary factors affecting our operating cash flows during the period 
were  our  net  loss  of  $43.4  million,  adjusted  for  non-cash  charges  of  $4.4  million  for  depreciation  and 
amortization of our property and equipment and intangible assets, $11.0 million of stock-based compensation, 
and $2.4 million for recognition of  other income from government grants. The primary drivers of the changes 
in operating assets and liabilities were a $7.3 million increase in deferred revenue, a $2.3 million increase 
in accounts payable, a $5.4 million increase in accrued expenses and other liabilities, partially offset by a 
$5.1 million increase in accounts receivable and a $0.7 million increase in prepaid expenses and other. Short-
term deferred revenue from subscription and support contracts increased from $36.7 million at December 31, 
2014 to $49.4 million at December 31, 2015, while long-term deferred revenue from these contracts decreased 
from $13.3 million at December 31, 2014 to $7.5 million at December 31, 2015. The increases in accounts 
receivable and short-term deferred revenue were due primarily to new customers and to shifting a number 

55

 
 
 
 
of  customers  from  quarterly  contract  terms  to  annual  contract  terms. As  anticipated,  long-term  deferred 
revenue  declined  following  our  implementation  of  reduced  incentives  for  long-term  prepayments.  The 
increases in accounts payable and accrued expenses and other liabilities were attributable primarily to the 
timing of our cash payments. The increase in prepaid expenses and other was primarily due to purchasing 
additional  subscriptions  to  cloud-based  software  to  support  business  growth  and  the  timing  of  travel 
payments.

For  the  year  ended  December 31,  2014,  cash  used  in  operating  activities  was  $3.5  million. The 
primary factors affecting our operating cash flows during this period were our net loss of $41.2 million, 
adjusted for non-cash charges of $3.9 million for depreciation and amortization of our property and equipment 
and intangible assets and $7.4 million of stock-based compensation. The primary drivers of the changes in 
operating assets and liabilities were a $20.0 million increase in deferred revenue, a $7.1 million increase in 
accrued expenses and other current liabilities and a $2.6 million decrease in accounts receivable, partially 
offset  by  a  $2.3  million  increase  in  prepaid  expenses  and  other  and  a $1.5  million decrease  in  accounts 
payable. The increase in deferred revenue was attributable primarily to an increase in annual and multi-year 
contracts. The  decrease  in  accounts  receivable  was  primarily  attributable  primarily  to  the  timing  of  our 
billings and cash collections, and the decrease in accounts payable was attributable primarily to the timing 
of our cash payments. The increase in prepaid expenses and other was due to increased prepaid insurance 
amounts due to operating as a public company as well as purchasing additional subscriptions to cloud-based 
software to support business growth.

Investing Activities

Cash used in investing activities of $19.8 million for the year ended December 31, 2015 was due 
primarily to $24.1 million for the purchase of marketable securities and  $1.8 million of capital expenditures, 
partially offset by proceeds of $6.5 million from the sale of marketable securities. Our capital expenditures 
were associated primarily with leasehold improvements, computer equipment, and furniture and fixtures in 
support of expanding our infrastructure and work force.

Cash used in investing activities of $4.1 million for the year ended December 31, 2014 was due 
primarily to $8.6 million of capital expenditures partially offset by proceeds of $4.9 million from the sale 
of marketable securities. Our capital expenditures were associated primarily with leasehold improvements, 
building costs under our build-to-suit lease arrangement, computer equipment, and furniture and fixtures in 
support of expanding our infrastructure and work force.

Financing Activities

Cash used in financing activities of $1.1 million for the year ended December 31, 2015 was due 
primarily to $1.3 million in payments of issuance costs related to our initial public offering and $2.4 million
in repayments on long-term debt and payments on capital lease and financing obligations, partially offset 
by $2.2 million in proceeds from option exercises and $0.5 million in proceeds from our government grant 
awards.

Cash provided by financing activities of $93.2 million for the year ended December 31, 2014 was 
due primarily to $91.8 million in net proceeds from our initial public offering of Class A common stock in 
December 2014, $5.0 million in proceeds from the issuance of a convertible note, $3.0 million in borrowings 
on our line of credit, and $2.2 million in proceeds from government grants, $2.0 million of which was awarded 
in December 2013, partially offset by $8.7 million in repayments on the line of credit and long-term debt 
and payments on capital lease and financing obligations.

56

 
 
 
 
 
  
Contractual Obligations and Commitments

The following table represents our contractual obligations as of December 31, 2015, aggregated by 

type:

Total

Less than
 1 year

Payments due by period

1-3 years

3-5 years

(in thousands)

More than 
5 years

$

19,795

$

2,655

$

5,665

$

3,324

$

8,151

1,489

42,835

1,009

2,458

480

5,362

—

5,362

$

64,119

$

6,122

$

11,507

$

8,686

$

—

29,653

37,804

Operating lease obligations
relating to office facilities .............
Capital lease obligations,
including interest for technology
and equipment ...............................
Financing obligations, including
interest for building .......................
Total contractual obligations.......

We have entered into a lease agreement for land and an office building in Ames, Iowa, which was 
constructed in two phases. The lease term includes an initial 15-year term and three five-year extensions at 
our option because renewal was determined to be reasonably assured at the inception of the lease. As part 
of the lease agreement, the landlord was responsible for constructing the building in accordance with our 
specifications and agreed to fund $11.8 million for the first phase and $11.1 million for the second phase of 
construction. We were the developer of the project and responsible for construction costs in excess of these 
amounts. As a result of this involvement, we were required to capitalize the construction costs associated 
with the office building. The construction liability of $11.8 million was reclassified to a financing obligation 
and $17.1 million of costs capitalized during construction were placed in service during June 2013 for the 
first phase. Upon completion of the second phase of the project, the construction liability of $11.1 million
was reclassified to a financing obligation, and $19.9 million of costs capitalized during construction were 
placed in service during 2014. 

The lease contains purchase options to acquire the landlord’s interest in the land lease and building 
at any time beginning three years from June 2014 (the commencement date of the second phase of the lease). 
In addition, the lease requires us to purchase the building from the landlord upon certain events, such as a 
change in control. The purchase options were deemed to be fair value at the inception of the lease. 

Off-Balance Sheet Arrangements

During the years ended December 31, 2015, 2014 and 2013, we did not have any relationships with 
unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or 
special purpose entities, which would have been established for the purpose of facilitating off-balance sheet 
arrangements  or  other  contractually  narrow  or  limited  purposes. As  a  result,  we  are  not  exposed  to  any 
financing, liquidity, market or credit risk that could arise if we had engaged in those types of relationships.

57

 
 
 
 
Critical Accounting Policies and Estimates

Our  consolidated  financial  statements  are  prepared  in  accordance  with  accounting  principles 
generally accepted in the United States. The preparation of these consolidated financial statements requires 
us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs 
and expenses, provision for income taxes and related disclosures. On an ongoing basis, we evaluate our 
estimates and assumptions. Our actual results may differ from these estimates under different assumptions 
or conditions.

We  believe  that  of  our  significant  accounting  policies,  which  are  described  in  Note  1  to  our 
consolidated financial statements, the following accounting policies involve a greater degree of judgment 
and  complexity.  Accordingly,  these  are  the  policies  we  believe  are  the  most  critical  to  aid  in  fully 
understanding and evaluating our consolidated financial condition and results of our operations.

Revenue Recognition

We commence revenue recognition for subscriptions to our cloud solutions and professional services 

when all of the following criteria are met:

•  Persuasive evidence of an arrangement exists;

•  The service has been or is being provided to the customer;

•  Collection of the fees is reasonably assured; and

•  The amount of fees to be paid by the customer is fixed or determinable.

Collectability is assessed based on a number of factors, including past transaction history with the 
customer and the creditworthiness of the customer. Collateral is not requested from the customer. If it is 
determined that the collection of a fee is not probable, the revenue is deferred until collection becomes 
probable, which is generally upon the receipt of cash.

Subscription and Support Revenue 

We recognize the aggregate minimum subscription and support fees ratably on a straight-line basis 
over the subscription term, provided that an enforceable contract has been signed by both parties, access to 
our SaaS solutions has been granted to the customer, the fee for the subscription and support is fixed or 
determinable, and collection is reasonably assured. 

Professional Services Revenue 

Our professional services are not required for customers to utilize our solution. We recognize revenue 

for our professional services contracts when the services are performed.   

Our  professional  services  revenue  is  higher  in  the  first  calendar  quarter  because  many  of  our 

customers employ our professional services just before they file their Form 10-K. 

  Multiple Deliverable Arrangements 

For arrangements with multiple deliverables, we evaluate whether the individual deliverables qualify 
as separate units of accounting. In order to treat deliverables in a multiple deliverable arrangement as separate 
units of accounting, the deliverables must have standalone value upon delivery. For deliverables that have 
standalone value upon delivery, we account for each deliverable separately and recognize revenue for the 
respective deliverables as they are delivered. 

Subscription contracts have standalone value as we sell the subscriptions separately. In determining 
whether professional services can be accounted for separately from subscription services, we consider the 
availability  of  the  professional  services  from  other  vendors,  the  nature  of  our  professional  services  and 

58

 
 
 
 
 
 
 
 
 
 
 
whether we sell our solutions to new customers without professional services. We have determined that we 
have established standalone value for our professional services. This determination was made due primarily 
to the ability of the customer to complete these tasks without assistance and the sale of services separate 
from the initial subscription order.  Because we established standalone value for our professional services, 
such service arrangements are being accounted for separately from subscription services. 

When  multiple  deliverables  included  in  an  arrangement  are  separable  into  different  units  of 
accounting, the arrangement consideration is allocated to the identified separate units of accounting based 
on their relative selling price. Multiple deliverable arrangements accounting guidance provides a hierarchy 
to use when determining the relative selling price for each unit of accounting. Vendor-specific objective 
evidence (VSOE) of selling price, based on the price at which the item is regularly sold by the vendor on a 
standalone basis, should be used if it exists. If VSOE of selling price is not available, third-party evidence 
(TPE) of selling price is used to establish the selling price if it exists. VSOE and TPE do not currently exist 
for any of our deliverables. Accordingly, for arrangements with multiple deliverables that can be separated 
into different units of accounting, we allocate the arrangement fee to the separate units of accounting based 
on  our  best  estimate of  selling  price. The  amount of  arrangement  fee allocated is  limited  by contingent 
revenue, if any. 

We determine our best estimate of selling price for our deliverables based on our overall pricing 
objectives, taking into consideration market conditions and entity-specific factors. We evaluate our best 
estimate of selling price by reviewing historical data related to sales of our deliverables, including comparing 
the percentages of our contract prices to our list prices. We also may consider several other data points in 
our evaluation, including the size of our arrangements, length of term, the cloud solutions sold, customer 
demographics and the numbers and types of users within our arrangements. 

While changes in assumptions or judgments or changes to the elements of the arrangement could 
cause an increase or decrease in the amount of revenue that we report in a particular period, these changes 
have not historically been significant because our recurring revenue is primarily subscription and support 
revenue.

Stock-Based Compensation

We  measure  and  recognize  compensation  expense  for  all  stock-based  awards  granted  to  our 
employees, non-employee directors, and other service providers based on the estimated fair value of the 
award on the grant date or reporting date, if required to be remeasured under the guidance. We utilize stock-
based compensation in the form of restricted stock and options to purchase Class A common stock. The fair 
value of each stock option award is determined at the date of grant by applying the Black-Scholes option 
pricing model. The fair value of each restricted stock award is based on the number of shares granted and 
the closing price of our Class A common stock as reported on the New York Stock Exchange on the date of 
grant. The fair value of these awards is recognized as an expense, net of estimated forfeitures, on a straight 
line basis over the requisite service period.

All stock-based awards made since the date of our initial public offering have been for Class A 
common stock. All references to common stock in this “Stock-Based Compensation” section are to our Class 
A common stock and Class B common stock, as applicable.

Our option pricing model requires the input of highly subjective assumptions, including the fair 
value of the underlying common stock (for periods prior to our initial public offering), the expected term of 
the option, the expected volatility of the price of our common stock, risk-free interest rates, and the expected 
dividend  yield  of  our  common  stock.  The  assumptions  used  in  our  option-pricing  model  represent 
management’s  best  estimates.  These  estimates  involve  inherent  uncertainties  and  the  application  of 

59

 
 
 
 
 
 
management’s judgment. If factors change and different assumptions are used, our stock-based compensation 
expense could be materially different in the future.

These assumptions are estimated as follows:

•  Fair Value of Our Common Stock: The fair value of our common stock is based on the closing price 

of our Class A common stock on the New York Stock Exchange. 

•  Risk-Free Interest Rate: We base the risk-free interest rate used in the Black-Scholes option pricing 
model on the implied yield available on U.S. Treasury STRIPS with remaining terms similar to the 
expected term on the options.

•  Expected  Term:  We  estimate  the  expected  term  using  the  simplified  method  due  to  the  lack  of 
historical exercise activity for our company. The simplified method calculates the expected term as 
the mid-point between the vesting date and the contractual expiration date of the award.

•  Volatility: Due to the limited trading history of our common stock, we estimate volatility for option 
grants by evaluating the average historical volatility of a peer group of companies for the period 
immediately preceding the option grant for a term that is approximately equal to the options’ expected 
life. 

•  Dividend yield: We have never declared or paid any cash dividends and do not presently plan to pay 
cash dividends in the foreseeable future. Consequently, we used an expected dividend yield of zero.

The following table presents the weighted-average assumptions used to estimate the fair value of 

our unvested restricted stock and options granted during each of the periods indicated below:

Expected term (in years)........................................
Risk-free interest rate ............................................
Expected volatility.................................................
Expected dividend yield ........................................

Year ended December 31,

2015

6.1

2014

5.0 - 10.0

2013

6.1 - 10.0

1.35% - 1.93%

1.52% - 2.80%

1.00% - 2.89%

42.35% - 47.07%

45.84% - 52.50%

51.09% - 53.84%

—%

—%

—%

As  of  December 31,  2015,  total  unrecognized  stock-based  compensation  expense,  adjusted  for 
estimated forfeitures, related to stock option awards was approximately $20.6 million, which is expected to 
be recognized over a period of 2.8 years. At December 31, 2015, unrecognized compensation expense related 
to restricted stock totaled approximately $5.3 million, which is expected to be recognized over a weighted-
average period of 2.0 years.

60

 
 
 
Item 7A. Quantitative and Qualitative Disclosures about Market Risk 

Market risk represents the risk of loss that may impact our financial position due to adverse changes 
in financial market prices and rates. Our market risk exposure is primarily a result of fluctuations in foreign 
currency rates, although we also have some exposure due to potential changes in inflation or interest rates. 
We do not hold financial instruments for trading purposes.

Foreign Currency Risk

Our  sales  contracts  are  denominated  predominantly  in  U.S.  dollars  and,  to  a  lesser  extent,  the 
Canadian  dollar,  Euro,  and  British  Pound  Sterling.  Consequently,  our  customer  billings  denominated  in 
foreign currency are subject to foreign currency exchange risk. A portion of our operating expenses is incurred 
outside the United States and is denominated in foreign currencies. These operating expenses are also subject 
to fluctuations due to changes in foreign currency exchange rates, particularly changes in the Canadian dollar, 
Euro,  and  British  pound. Additionally,  fluctuations  in  foreign  currency  exchange  rates  may  cause  us  to 
recognize transaction gains and losses in our statement of operations. To date, we have not entered into 
derivatives or hedging transactions as our exposure to foreign currency exchange rates has not been material 
to our historical operating results, but we may do so in the future if our exposure to foreign currency should 
become more significant. Realized foreign currency transaction losses are included in net loss and were 
$293,000, $141,000 and $108,000 in the years ended December 31, 2015, 2014 and 2013, respectively.

Inflation Risk

Inflationary factors, such as increases in our operating expenses, may adversely affect our results 
of operations, as our customers typically purchase services from us on a subscription basis over a period of 
time. Although we do not believe that inflation has had a material impact on our financial position or results 
of operations to date, an increase in the rate of inflation in the future may have an adverse effect on our levels 
of operating expenses as a percentage of revenue if we are unable to increase the prices for our subscription-
based solutions to keep pace with these increased expenses.

Interest Rate Risk

As part of our build-to-suit lease arrangement, in addition to the base rent amount, we are responsible 
for the underlying mortgage held by the lessor, which is subject to a variable interest rate equal to the prime 
lending rate plus 1%. In addition, in August 2014, we entered into a $15.0 million credit facility. The credit 
facility is denominated in U.S. dollars and borrowings are subject to a variable interest rate equal to the 
prime lending rate. A hypothetical 10% increase or decrease in interest rates after December 31, 2015 would 
not have a material impact on our results of operations, our cash flows or the fair values of our outstanding 
debt or financing obligations.

Interest Rate Sensitivity

We had cash, cash equivalents and marketable securities totaling $76.2 million as of December 31, 
2015. The  cash,  cash  equivalents  and  marketable  securities  are  held  for  working  capital  purposes.  Our 
investments are made primarily for capital preservation purposes. We do not enter into investments for trading 
or speculative purposes.

Our cash and cash equivalents primarily consist of cash and money market funds. Our exposure to 
market risk for changes in interest rates is limited because our cash and cash equivalents have a short-term 
maturity and are used primarily for working capital purposes. 

61

 
 
 
 
 
 
Our portfolio of marketable securities was invested primarily in U.S. corporate and U.S. treasury 
debt securities and is subject to market risk due primarily to changes in interest rates. Fixed rate securities 
may  have  their  market  value  adversely  affected  due  to  a  rise  in  interest  rates. Accordingly,  our  future 
investment income may fluctuate as a result of changes in interest rates, or we may suffer losses in principal 
if we are forced to sell securities that decline in market value as a result of changes in interest rates. However, 
because we classify our marketable securities as “available for sale,” no gains or losses are recognized due 
to changes in interest rates unless such securities are sold prior to maturity or declines in fair value are 
determined to be other-than-temporary.

An immediate increase of 100-basis points in interest rates would have resulted in an $269,000
market value reduction in our investment portfolio as of December 31, 2015. This estimate is based on a 
sensitivity model that measures market value changes when changes in interest rates occur. Fluctuations in 
the value of our investment securities caused by a change in interest rates (gains or losses on the carrying 
value) are recorded in other comprehensive income, and are realized only if we sell the underlying securities.

62

 
 
Item 8. Consolidated Financial Statements and Supplementary Data

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm .................................................................................
Consolidated Balance Sheets ................................................................................................................................
Consolidated Statements of Operations ................................................................................................................
Consolidated Statements of Comprehensive Loss ................................................................................................
Consolidated Statements of Members' Equity (Deficit) and Stockholders’ Equity ..............................................
Consolidated Statements of Cash Flows ...............................................................................................................
Notes to Consolidated Financial Statements.........................................................................................................

Page

64

65

67

68

69

72

75

63

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of Workiva Inc.

We have audited the accompanying consolidated balance sheets of Workiva Inc. (Workiva) as of 
December 31, 2015 and 2014, and the related consolidated statements of operations, comprehensive loss, 
members’ equity (deficit) and stockholders’ equity and cash flows for each of the three years in the period 
ended December 31, 2015. These financial statements are the responsibility of Workiva’s management. Our 
responsibility is to express an opinion on these financial statements based on our audits.

We  conducted  our  audits  in  accordance  with  the  standards  of  the  Public  Company Accounting 
Oversight  Board  (United  States). Those  standards  require  that  we  plan  and  perform  the  audit  to  obtain 
reasonable assurance about whether the financial statements are free of material misstatement. We were not 
engaged  to  perform  an  audit  of Workiva’s  internal  control  over  financial  reporting.  Our  audits  included 
consideration of internal control over financial reporting as a basis for designing audit procedures that are 
appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of 
Workiva’s internal control over financial reporting. Accordingly, we express no such opinion. An audit also 
includes  examining,  on  a  test  basis,  evidence  supporting  the  amounts  and  disclosures  in  the  financial 
statements, assessing the accounting principles used and significant estimates made by management, and 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis 
for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the 
consolidated financial position of Workiva Inc. at December 31, 2015 and 2014, and the consolidated results 
of its operations and its cash flows for each of the three years in the period ended December 31, 2015, in 
conformity with U.S. generally accepted accounting principles.

/s/ Ernst & Young LLP

Chicago, Illinois

March 1, 2016 

64

 
 
 
WORKIVA INC.

CONSOLIDATED BALANCE SHEETS
(in thousands, except share amounts)

ASSETS

Current assets

Cash and cash equivalents............................................................................ $
Marketable securities....................................................................................
Accounts receivable, net of allowance for doubtful accounts of $713 and
$274 in 2015 and 2014, respectively............................................................
Deferred commissions..................................................................................
Other receivables..........................................................................................
Prepaid expenses and other current assets....................................................
Total current assets............................................................................................

Restricted cash ................................................................................................
Property and equipment, net ...........................................................................
Intangible assets, net.......................................................................................
Other assets.....................................................................................................
Total assets ........................................................................................................ $

As of December 31,

2015

2014

58,750

$

101,131

17,420

15,647

1,368

818

3,875

97,878

—

44,410

896

711

—

11,120

852

295

3,143

116,541

401

46,265

549

795

143,895

$

164,551

65

WORKIVA INC.

CONSOLIDATED BALANCE SHEETS (continued)
(in thousands, except share amounts)

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities

Accounts payable ......................................................................................... $
Accrued expenses and other current liabilities.............................................
Deferred revenue ..........................................................................................
Deferred government grant obligation .........................................................
Current portion of capital lease and financing obligations ..........................
Current portion of long-term debt ................................................................
Total current liabilities ......................................................................................

Deferred revenue ............................................................................................
Deferred government grant obligation............................................................
Other long-term liabilities...............................................................................
Capital lease and financing obligations ..........................................................
Long-term debt ...............................................................................................
Total liabilities...................................................................................................

Stockholders’ equity

Class A common stock, $0.001 par value per share, 1,000,000,000 shares
authorized, 29,014,665 and 27,213,791 shares issued and outstanding at
December 31, 2015 and 2014, respectively....................................................
Class B common stock, $0.001 par value per share, 500,000,000 shares
authorized, 11,933,784 and 12,426,947 shares issued and outstanding at
December 31, 2015 and 2014, respectively....................................................
Preferred stock, $0.001 par value per share, 100,000,000 shares authorized,
no shares issued and outstanding....................................................................
Additional paid-in-capital...............................................................................
Accumulated deficit........................................................................................
Accumulated other comprehensive income....................................................
Total stockholders’ equity.................................................................................
Total liabilities and stockholders’ equity........................................................... $

See accompanying notes. 

As of December 31,

2015

2014

5,138

$

20,394

55,741

985

1,808

18

84,084

7,597

1,996

3,343

21,083

73

118,176

29

12

—

3,011

16,765

42,605

2,324

1,941

84

66,730

13,671

3,424

2,069

22,747

91

108,732

27

12

—

202,371
(176,934)
241

25,719

143,895

$

189,168
(133,535)
147

55,819

164,551

66

WORKIVA INC.

CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except share and per share amounts)

Revenue

Subscription and support .......................................................... $
Professional services.................................................................
Total revenue .................................................................................
Cost of revenue

Subscription and support ..........................................................
Professional services.................................................................
Total cost of revenue......................................................................
Gross profit....................................................................................
Operating expenses

Research and development .......................................................
Sales and marketing..................................................................
General and administrative .......................................................
Total operating expenses ...............................................................
Loss from operations .....................................................................
Interest expense .............................................................................
Other income and (expense), net ...................................................
Loss before provision for income taxes.........................................
(Benefit) provision for income taxes.............................................
Net loss .......................................................................................... $
Net loss per common share:

Basic and diluted ......................................................................... $
Weighted average common shares outstanding - basic and
diluted..........................................................................................

See accompanying notes. 

Year ended December 31,
2014

2013

2015

$

116,288
28,984
145,272

$

91,317
21,377
112,694

22,559
17,645
40,204
105,068

50,466
69,569
28,716
148,751
(43,683)
(2,025)
2,302
(43,406)
(7)

(43,399) $

21,182
12,696
33,878
78,816

44,145
53,498
19,783
117,426
(38,610)
(2,044)
(468)
(41,122)
32
(41,154) $

65,164
19,987
85,151

15,129
9,520
24,649
60,502

34,116
41,067
14,601
89,784
(29,282)
(366)
104
(29,544)
—
(29,544)

(1.09) $

(1.28) $

(0.94)

39,852,624

32,156,060

31,376,603

67

WORKIVA INC.

CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(in thousands)

Net loss .......................................................................................... $
Other comprehensive income (loss), net of tax

Foreign currency translation adjustment, net of income tax
expense of $101, $0 and $0 for the years ended December 31,
2015, 2014 and 2013, respectively..............................................

Unrealized (loss) gain on available-for-sale securities, net of
income tax benefit of $25, $0 and $0 for the years ended
December 31, 2015, 2014 and 2013, respectively ......................
Reclassification of realized net losses on available-for-sale
securities to net loss ....................................................................
Available-for-sale securities .....................................................

Year ended December 31,
2014

2013

2015

(43,399) $

(41,154) $

(29,544)

133

93

56

(39)

—
(39)

60

136

196

(156)

—
(156)

Other comprehensive income (loss), net of tax .............................
Comprehensive loss....................................................................... $

94
(43,305) $

289
(40,865) $

(100)
(29,644)

See accompanying notes. 

68

Balances at
December 31, 2012 .

Issuance of Series
C preferred units,
net of issuance
costs......................

Issuance of units
in connection with
vesting of
restricted
appreciation and
participation units.

Equity-based
compensation .......

Exercise of
common unit
options..................

Distribution to
members...............

Net loss.................

Other
comprehensive
loss .......................

Balances at
December 31, 2013 .

CONSOLIDATED STATEMENTS OF MEMBERS’ EQUITY (DEFICIT) AND STOCKHOLDERS’ EQUITY
(in thousands)

WORKIVA INC.

Series A Preferred
Units

Series B Preferred
Units

Series C Preferred
Units

Common Units

Appreciation and
Participation
Units

Common Stock
(Class A and B)

Units

Amount

Units

Amount

Units

Amount

Units

Amount

Units

Amount

Shares Amount

Accu-
mulated
Other
Compre-
hensive
Income
(Loss)

Total
Members’
Equity
(Deficit) /
Stock-
holders'
Equity

Retained
Earnings
(Accu-
mulated
Deficit)

Additional
Paid-in-
Capital

21,050

$(10,543)

15,665

$ (6,908)

9,053

$ 29,213

18,692

$ (2,986)

20,484

$ 3,413

— $

— $

— $

(42) $

— $

12,147

—

—

—

—

1,433

7,145

—

—

—

—

—

—

—

—

7,145

—

—

—

—

—

—

—

—

—

(59)

—

—

—

—

—

—

—

—

—

—

—

(2)

—

—

—

—

—

—

—

—

—

— (29,288)

—

—

—

—

1,195

—

—

3,146

262

256

—

—

—

—

(256)

—

—

224

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

3,370

256

(61)

—

(29,544)

(100)

—

(100)

—

—

—

—

21,050

$(10,602)

15,665

$ (6,910)

10,486

$ 7,070

18,954

$

160

21,679

$ 3,637

— $

— $

— $

(142) $

— $

(6,787)

69

WORKIVA INC.

CONSOLIDATED STATEMENTS OF MEMBERS’ EQUITY (DEFICIT) AND STOCKHOLDERS’ EQUITY (continued)
(in thousands)

Series A Preferred
Units

Series B Preferred
Units

Series C Preferred
Units

Common Units

Appreciation and
Participation
Units

Common Stock
(Class A and B)

Units

Amount

Units

Amount

Units

Amount

Units

Amount

Units

Amount

Shares Amount

Accu-
mulated
Other
Compre-
hensive
Income
(Loss)

Total
Members’
Equity
(Deficit) /
Stock-
holders'
Equity

Retained
Earnings
(Accu-
mulated
Deficit)

Additional
Paid-in-
Capital

—

—

—

—

—

—

—

(149)

—

—

—

—

—

—

—

(111)

—

—

—

—

—

—

—

(74)

—

—

364

—

—

303

6,915

566

(136)

—

—

—

—

—

—

(155)

—

(6,567)

—

(4,887)

— (10,343)

—

(6,592)

—

(6,857)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

6,915

566

(625)

—

(35,246)

272

—

272

(21,050)

17,318

(15,665)

11,908

(10,486)

3,347

(19,318)

(913)

(21,982)

3,375

31,978

32

92,559

—

(127,626)

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

70

—

—

—

—

— 7,200

7

90,420

—

407

—

—

—

54

—

—

—

5,704

470

—

—

—

—

—

—

—

—

—

90,427

5,704

470

—

Issuance of units
in connection with
vesting of
restricted
appreciation and
participation units.

Equity-based
compensation .......

Exercise of
common unit
options..................

Distribution to
members...............

Net loss prior to
corporate
conversion ............

Other
comprehensive
income prior to
corporate
conversion ............

Effect of
corporate
conversion on
December 10,
2014......................

Proceeds from
initial public
offering, net of
issuance costs .......

Conversion of
debt to common
stock .....................

Stock-based
compensation
expense.................

Grant of restricted
stock award ..........

WORKIVA INC.

CONSOLIDATED STATEMENTS OF MEMBERS’ EQUITY (DEFICIT) AND STOCKHOLDERS’ EQUITY (continued)
(in thousands)

Series A Preferred
Units

Series B Preferred
Units

Series C Preferred
Units

Common Units

Appreciation and
Participation
Units

Common Stock
(Class A and B)

Units

Amount

Units

Amount

Units

Amount

Units

Amount

Units

Amount

Shares Amount

Accu-
mulated
Other
Compre-
hensive
Income
(Loss)

Total
Members’
Equity
(Deficit) /
Stock-
holders'
Equity

Retained
Earnings
(Accu-
mulated
Deficit)

Additional
Paid-in-
Capital

Issuance of
common stock
upon exercise of
stock options ........

Net loss.................

Other
comprehensive
income..................

—

—

—

Balances at
December 31, 2014 .

— $

Stock-based
compensation
expense.................

Grant of restricted
stock award ..........

Issuance of
common stock
upon exercise of
stock options ........

Net loss.................

Distribution to
members...............

Cost of offering ....

Other
comprehensive
income..................

Balances at
December 31,
2015......................

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

2

—

—

—

—

—

15

—

—

—

—

17

—

15

(5,909)

(5,909)

—

17

— $

— 39,641

$

39

$ 189,168

$

147

$ (133,535) $

55,819

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

600

707

—

—

—

—

—

—

2

—

—

—

—

11,000

—

2,242

—

(35)

(4)

—

—

—

—

—

—

—

94

—

—

11,000

—

—

2,244

(43,399)

(43,399)

—

—

—

(35)

(4)

94

— $

—

— $

—

— $

—

— $

—

— $

— 40,948

$

41

$ 202,371

$

241

$ (176,934) $

25,719

See accompanying notes.

71

WORKIVA INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Cash flows from operating activities
Net loss .......................................................................................... $
Adjustments to reconcile net loss to net cash used in operating
activities

Depreciation and amortization..................................................
Stock-based compensation expense..........................................
Provision for (recovery of) doubtful accounts..........................
Accretion of discount on convertible note................................
Paid-in-kind interest on convertible note..................................
Change in fair value of derivative liability ...............................
Loss on early extinguishment of convertible note....................
Realized (gain) loss on sale of available-for-sale securities.....
Amortization (accretion) of premiums and discounts on
marketable securities, net..........................................................
Recognition of deferred government grant obligation..............
Deferred income tax .................................................................
Changes in assets and liabilities:

Accounts receivable .............................................................
Deferred commissions .........................................................
Other receivables .................................................................
Prepaid expenses and other..................................................
Other assets ..........................................................................
Accounts payable .................................................................
Deferred revenue..................................................................
Accrued expenses and other liabilities.................................
Change in restricted cash .....................................................
Net cash used in operating activities .............................................

Cash flows from investing activities

Purchase of property and equipment ........................................
Purchase of marketable securities.............................................
Sale of marketable securities ....................................................
Purchase of intangible assets ....................................................
Net cash used in investing activities..............................................

Year ended December 31,
2014

2013

2015

(43,399) $

(41,154) $

(29,544)

4,410

11,000

449

—

—

—

—
(13)

77
(2,383)
(76)

(5,080)
(520)
(523)
(734)
81

2,331

7,297

5,390

101
(21,592)

(1,843)
(24,069)
6,521
(386)
(19,777)

3,877

7,385

123

266

134

193

111

136

—
(99)
—

2,602
(553)
155
(2,251)
(52)
(1,530)
19,961

7,137

54
(3,505)

(8,566)
—

4,864
(394)
(4,096)

2,373

3,370
(83)
—

—

—

—

—

—

—

—

(8,647)
244
(686)
394
(216)
1,598

18,237

2,508

—
(10,452)

(9,503)
(920)
1,160
(169)
(9,432)

Cash flows from financing activities

Proceeds from issuance of Series C preferred units .................

—

—

7,165

72

WORKIVA INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)
(in thousands)

Year ended December 31,
2014

2013

2015

Payment of equity issuance costs .............................................
Proceeds from public offering, net of underwriters' discount
and offering costs......................................................................
Proceeds from issuance of convertible notes............................
Proceeds from option exercises ................................................
Changes in restricted cash ........................................................
Repayment of other long-term debt..........................................
Principal payments on capital lease and financing obligations
Distributions to members..........................................................
Proceeds from borrowings on line of credit .............................
Proceeds from government grants ............................................
Payments of issuance costs on line of credit ............................
Repayment of line of credit ......................................................
Repayment of government grant ..............................................
Net cash (used in) provided by financing activities ......................
Effect of foreign exchange rates on cash.......................................

Net (decrease) increase in cash and cash equivalents ...................
Cash and cash equivalents at beginning of year............................
Cash and cash equivalents at end of year ...................................... $

(1,346)

—

—

—

2,244

300
(84)
(2,282)
(381)
—

548

—

—
(101)
(1,102)
90

(42,381)
101,131

91,769

5,000

580
(275)
(2,365)
(1,338)
(279)
3,020

2,194
(113)
(5,038)
—

93,155

62

85,616

15,515

58,750

$

101,131

$

(20)

—

—

256

20
(181)
(346)
(61)
2,017

1,520

—

—

—

10,370

50

(9,464)
24,979

15,515

73

WORKIVA INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)
(in thousands)

Year ended December 31,
2014

2013

2015

Supplemental cash flow disclosure

Cash paid for interest ................................................................ $
Cash paid for income taxes, net of refunds............................... $

2,048
64

$
$

1,678

$
— $

488
—

— $

527

$

— $

3,478

1,677

$

$

— $

10,278

1,749

2,000

— $

1,392

$

$

$

$

4,312

346

1,342

— $

1,301

$

— $

— $

— $

— $

908

698

354

$

$

$

—

—

—

—

—

—

—

Supplemental disclosure of noncash investing and financing 
activities

Fixed assets acquired through financing obligations................ $
Fixed assets acquired through capital lease arrangements ....... $
Government loan awarded but not yet received ....................... $
Derivative liability reclassified upon settlement of
convertible notes....................................................................... $
Conversion of convertible notes and accrued interest into
Class A common stock.............................................................. $
Accrued distributions to members ............................................ $
Initial public offering cost accruals .......................................... $
Government grant recorded against property and equipment,
net ............................................................................................. $
Allowance for tenant improvements......................................... $
Purchases of property and equipment, accrued but not paid .... $

See accompanying notes.

74

WORKIVA INC.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Organization and Significant Accounting Policies 

Organization 

Workiva Inc., a Delaware corporation, and its wholly-owned subsidiaries created Wdesk, a cloud-
based productivity platform for enterprises to collect, link, report and analyze business data with control and 
accountability.  The  Wdesk  proprietary  word  processing,  spreadsheet  and  presentation  applications  are 
integrated and built upon a data management engine, offering synchronized data, controlled collaboration, 
granular permissions and a full audit trail. We offer our customers solutions in the areas of compliance, risk, 
finance, accounting, and audit management. Our operational headquarters are located in Ames, Iowa, with 
additional offices located in the United States, Europe, and Canada.

Basis of Presentation and Principles of Consolidation 

The consolidated financial statements have been prepared in accordance with U.S. generally accepted 
accounting  principles  and  include  the  accounts  of  Workiva  Inc.  and  its  wholly  owned  subsidiaries. All 
intercompany accounts and transactions have been eliminated in consolidation. 

Initial Public Offering

In December 2014, we completed our initial public offering (IPO) and sold 7,200,000 shares of 
Class A common stock at a public offering price of $14.00 per share. We received net proceeds of $90.4 
million after deducting underwriting discounts and commissions of $7.1 million and other offering expenses 
of $3.3 million. 

Foreign Currency

We translate the financial statements of our foreign subsidiaries, which have a functional currency 
in the respective country’s local currency, to U.S. dollars using month-end exchange rates for assets and 
liabilities  and  average  exchange  rates  for  revenue,  costs  and  expenses. Translation  gains  and  losses  are 
recorded in accumulated other comprehensive income as a component of stockholders’ equity. Gains and 
losses resulting from foreign currency transactions that are denominated in currencies other than the entity's 
functional currency are included within “Other income and (expense), net” on the consolidated statements 
of operations. We recorded $293,000, $141,000 and $108,000 of transaction losses during the years ended 
December 31, 2015, 2014 and 2013, respectively.

Use of Estimates 

The  preparation  of  consolidated  financial  statements  in  conformity  with  accounting  principles 
generally accepted in the United States requires us to make estimates and assumptions that affect the amounts 
reported in the consolidated financial statements and accompanying notes. We base our estimates on historical 
experience and various other assumptions believed to be reasonable. These estimates include, but are not 
limited to, the determination of the relative selling prices of our services, self-insurance reserves for claims 
incurred but not yet reported, collectability of accounts receivable, valuation of available-for-sale marketable 
securities, useful lives of intangible assets and property and equipment, income taxes and certain assumptions 
used in the valuation of equity awards. While these estimates are based on our best knowledge of current 
events and actions that may affect us in the future, actual results may differ materially from these estimates. 

75

 
 
 
 
 
Cash and Cash Equivalents

Cash consists of cash on deposit with banks that is stated at cost, which approximates fair value. We 
invest our excess cash primarily in highly liquid certificates of deposit, money market funds and marketable 
securities. We classify all highly liquid investments with stated maturities of three months or less from date 
of purchase as cash equivalents and all highly liquid investments with stated maturities of greater than three 
months as marketable securities. 

Marketable Securities

Our marketable securities consist of U.S. corporate debt securities and U.S. treasury debt securities. 
We  classify  our  marketable  securities  as  available-for-sale  at  the  time  of  purchase  and  reevaluate  such 
classification  as  of  each  balance  sheet  date. We  may  sell  these  securities  at  any  time  for  use  in  current 
operations even if they have not yet reached maturity. As a result, we classify our investments, including 
securities with maturities beyond twelve months as current assets in the accompanying consolidated balance 
sheets. Available-for-sale securities are recorded at fair value each reporting period. Unrealized gains and 
losses  are  excluded  from  earnings  and  recorded  as  a  separate  component  within  “Accumulated  other 
comprehensive income” on the consolidated balance sheets until realized. Dividend income is reported within 
“Other income and (expense), net” on the consolidated statements of operations. We evaluate our investments 
to assess whether those with unrealized loss positions are other than temporarily impaired. We consider 
impairments to be other than temporary if they are related to deterioration in credit risk or if it is likely we 
will sell the securities before the recovery of their cost basis. Realized gains and losses and declines in value 
judged to be other than temporary are determined based on the specific identification method and are reported 
in “Other income and (expense), net” on the consolidated statements of operations. 

Fair Value of Financial Instruments

Our financial assets, which include cash equivalents and marketable securities, are measured and 
recorded at fair value on a recurring basis. Our other current financial assets and our other current financial 
liabilities have fair values that approximate their carrying value due to their short-term maturities. 

Concentration of Credit Risk

Financial instruments that potentially subject us to concentrations of credit risk consist principally 
of cash and cash equivalents and accounts receivable. We place our cash and cash equivalents with high 
credit-quality financial institutions. Such deposits may be in excess of federally insured limits. To date, we 
have not experienced any losses on our cash and cash equivalents. We perform periodic evaluations of the 
relative credit standing of the financial institutions.

Our accounts receivable are derived primarily from customers located in North America. We perform 
ongoing credit evaluations of our customers’ financial condition and require no collateral from our customers. 
We maintain an allowance for doubtful accounts receivable based upon the expected collectability of accounts 
receivable balances. We did not have a significant concentration of accounts receivable from any single 
customer or from customers in any single country outside of the United States at December 31, 2015 or 
2014.

Property and Equipment, net

Property  and  equipment  is  stated  at  cost,  net  of  accumulated  depreciation  and  amortization. 
Depreciation is computed using the straight-line method over the estimated useful lives of the respective 
assets, generally three to ten years. We amortize leasehold improvements and assets under capital leases or 
financing arrangements over the lesser of the term of the lease including renewal options that are reasonably 
assured or the estimated useful life of the assets. Depreciation and amortization expense totaled $4.4 million, 

76

 
 
 
 
 
 
$3.9 million and $2.4 million for the years ended December 31, 2015, 2014 and 2013, respectively, and 
included $2.4 million, $1.9 million and $607,000 of amortization of assets recorded under capital leases 
during the years ended December 31, 2015, 2014 and 2013, respectively.  

Revenue Recognition

We generate revenue through the sale of subscriptions to our cloud-based software and the delivery 
of professional services. Our customer contracts typically range in length from three to 36 months. Our 
arrangements do not contain general rights of return. Our subscription contracts do not provide customers 
with the right to take possession of the software supporting the applications and, as a result, are accounted 
for as service contracts.

We  commence  revenue  recognition  for  subscriptions  to  our  cloud  applications  and  professional 

services when all of the following criteria are met:

•  There is persuasive evidence of an arrangement;

•  The service has been or is being provided to the customer;

•  Collection of the fees is reasonably assured; and

•  The amount of fees to be paid by the customer is fixed or determinable.

Collectability is assessed based on a number of factors, including past transaction history with the 
customer and the creditworthiness of the customer. Collateral is not requested from the customer. If it is 
determined that the collection of a fee is not probable, the revenue is deferred until collection becomes 
probable, which is generally upon the receipt of cash.

Revenue is reported net of sales and other taxes collected from customers to be remitted to government 

authorities.

Subscription and Support Revenue 

We recognize the aggregate minimum subscription and support fees ratably on a straight-line basis 
over the subscription term, provided that an enforceable contract has been signed by both parties, access to 
our SaaS solutions has been granted to the customer, the fee for the subscription and support is fixed or 
determinable, and collection is reasonably assured. 

Professional Services Revenue 

We recognize revenue for our professional services contracts when the services are performed.

Multiple Deliverable Arrangements 

For arrangements with multiple deliverables, we evaluate whether the individual deliverables qualify 
as separate units of accounting. In order to treat deliverables in a multiple deliverable arrangement as separate 
units of accounting, the deliverables must have standalone value upon delivery. For deliverables that have 
standalone value upon delivery, we account for each deliverable separately and recognize revenue for the 
respective deliverables as they are delivered. 

Subscription contracts have standalone value as we sell the subscriptions separately. In determining 
whether professional services can be accounted for separately from subscription services, we consider the 
availability  of  the  professional  services  from  other  vendors,  the  nature  of  our  professional  services  and 
whether  we  sell  our  applications  to  new  customers  without  professional  services.  In  the  years  ended 
December 31,  2015,  2014  and  2013,  we  determined  that  we  had  established  standalone  value  for  our 
professional services. This determination was made due primarily to the ability of the customer to complete 
these tasks without assistance and the sale of services separate from the initial subscription order. Because 

77

 
 
 
 
 
 
 
 
we established standalone value for our professional services in the years ended December 31, 2015, 2014
and 2013, such service arrangements are being accounted for separately from subscription services. 

When  multiple  deliverables  included  in  an  arrangement  are  separable  into  different  units  of 
accounting, the arrangement consideration is allocated to the identified separate units of accounting based 
on their relative selling price. Multiple deliverable arrangements accounting guidance provides a hierarchy 
to use when determining the relative selling price for each unit of accounting. Vendor-specific objective 
evidence (VSOE) of selling price, based on the price at which the item is regularly sold by the vendor on a 
standalone basis, should be used if it exists. If VSOE of selling price is not available, third-party evidence 
(TPE) of selling price is used to establish the selling price if it exists. VSOE and TPE do not currently exist 
for any of our deliverables. Accordingly, for arrangements with multiple deliverables that can be separated 
into different units of accounting, we allocate the arrangement fee to the separate units of accounting based 
on  our  best  estimate of  selling  price. The  amount of  arrangement  fee allocated is  limited  by contingent 
revenue, if any. 

We determine our best estimate of selling price for our deliverables based on our overall pricing 
objectives, taking into consideration market conditions and entity-specific factors. We evaluate our best 
estimate of selling price by reviewing historical data related to sales of our deliverables, including comparing 
the percentages of our contract prices to our list prices. We also may consider several other data points in 
our evaluation, including the size of our arrangements, length of term, the cloud applications sold, customer 
demographics and the numbers and types of users within our arrangements. 

Deferred Revenue

We typically invoice our customers for subscription fees in advance on a quarterly, annual, two- or 
three-year basis, with payment due at the start of the subscription term. Unpaid invoice amounts for services 
starting in future periods are excluded from accounts receivable and deferred revenue. Invoiced amounts are 
reflected as accounts receivable once we have initiated services with an offset to deferred revenue or revenue 
depending on whether the revenue recognition criteria have been met. Deferred revenue also includes certain 
deferred professional service fees that are recognized upon completion of the service. The portion of deferred 
revenue that we anticipate will be recognized after the succeeding twelve-month period is recorded as non-
current deferred revenue, and the remaining portion is recorded as current deferred revenue.  

Cost of Revenue 

Cost  of  revenue  consists  primarily  of  personnel  and  related  costs  directly  associated  with  the 
professional  services  and  customer  success  teams  and  training  personnel,  including  salaries,  benefits, 
bonuses, and stock-based compensation; the costs of contracted third-party vendors; the costs of server usage 
by our customers; information technology costs; and facility costs.

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of personnel and related costs, including salaries, 
benefits, bonuses, commissions, travel, and stock-based compensation. Other costs included in this expense 
are marketing and promotional events, our annual user conference, online marketing, product marketing, 
information technology costs, and facility costs. We amortize sales commissions that are directly attributable 
to a contract over the lesser of 12 months or the non-cancelable term of the customer contract based on the 
terms of our commission arrangements.

Advertising costs are charged to sales and marketing expense as incurred. Advertising expense totaled 
$2.8 million, $1.8 million and $454,000 for the years ended December 31, 2015, 2014 and 2013, respectively.

78

 
 
 
 
 
 
Research and Development Expenses

Research  and  development  expenses  consist  primarily  of  personnel  and  related  costs,  including 
salaries,  benefits,  bonuses,  and  stock-based  compensation,  costs  of  server  usage  by  our  developers, 
information technology costs, and facility costs. 

General and Administrative Expenses

General  and  administrative  expenses  consist  primarily  of  personnel  and  related  costs  for  our 
executive,  finance,  legal,  human  resources,  and  administrative  personnel,  including  salaries,  benefits, 
bonuses,  and  stock-based  compensation;  legal,  accounting,  and  other  professional  service  fees;  other 
corporate expenses; information technology costs; and facility costs.

Leases 

We categorize leases at their inception as either operating or capital leases and may receive renewal 
or  expansion  options,  rent  holidays,  and  leasehold  improvement  and  other  incentives  on  certain  lease 
agreements. We recognize lease costs on a straight-line basis, taking into account adjustments for free or 
escalating rental payments, renewals at our option that are reasonably assured and deferred payment terms. 
Additionally, lease incentives are accounted for as a reduction of lease costs over the term of the agreement. 
Leasehold improvements are capitalized at cost and amortized over the shorter of their useful life or the term 
of the lease. 

Government Grants

Government grants received are recorded as a liability on the balance sheet until all contingencies 

are resolved and the grant is determined to be realized. 

Intangible Assets

We account for intangible assets under Accounting Standards Codification (ASC) 350, Goodwill 
and Other Intangibles—30 General Intangibles Other than Goodwill. Intangible assets consist of legal fees 
incurred for patents and are recorded at cost and amortized over the useful lives of the assets of ten years, 
using the straight-line method. Certain patents are in the legal application process and therefore are not 
currently being amortized. 

Accumulated amortization of patents as of December 31, 2015 and 2014 was approximately $53,000
and $14,800, respectively. Future amortization expense for legally approved patents is estimated at $56,000
per year through 2020 and approximately $207,000 thereafter.

Impairment of Long-Lived Assets

Long-lived assets, such as property, equipment and software and intangible assets are reviewed for 
impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or 
asset group may not be recoverable. If circumstances require that a long-lived asset or asset group be tested 
for possible impairment, we first compare the undiscounted cash flows expected to be generated by that 
long-lived asset or asset group to its carrying amount. If the carrying amount of the long-lived asset or asset 
group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that 
the carrying amount exceeds its fair value. 

79

 
 
 
 
 
 
 
Stock-Based Compensation 

We  measure  all  share-based  payments,  including  grants  of  options  to  purchase  common  stock, 
unvested stock and the issuance of restricted stock to employees, service providers and board members, 
using  a  fair-value  based  method.  The  cost  of  services  received  from  employees  and  non-employees  in 
exchange for awards of equity instruments is recognized in the consolidated statement of operations based 
on the estimated fair value of those awards on the grant date or reporting date, if required to be remeasured, 
and amortized on a straight-line basis over the requisite service period. We use the Black-Scholes option-
pricing model to determine the fair values of stock option awards and also used the Black-Scholes option-
pricing model for appreciation units and participation units granted prior to our corporate conversion. For 
restricted stock awards, fair value is based on the closing price of our common stock on the grant date.

Income Taxes

We record current income taxes based on our estimates of current taxable income and provide for 
deferred income taxes to reflect estimated future income tax payments and receipts. We are subject to U.S. 
federal income taxes as well as state taxes. In addition, we are subject to taxes in the foreign jurisdictions 
where we operate.

Prior to our corporate conversion in December 2014, we were a Delaware limited liability company 
that passed through income and losses to our members for U.S. federal and state income tax purposes. As a 
result, we were not subject to any U.S. federal or state income taxes as our taxable income was reported by 
our individual members. 

Effective upon our corporate conversion, we account for income taxes using the asset and liability 
method,  which  requires  the  recognition  of  deferred  tax  assets  and  liabilities  for  the  expected  future  tax 
consequences of events that have been included in the financial statements. Under this method, we determine 
deferred tax assets and liabilities on the basis of the differences between the financial statement and tax bases 
of assets and liabilities by using enacted tax rates in effect for the year in which the differences are expected 
to reverse. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in income 
in the period that includes the enactment rate. 

We recognize deferred tax assets to the extent that we believe that these assets are more likely than 
not to be realized. In making such a determination, we consider all available positive and negative evidence, 
including future reversals of existing taxable temporary differences, projected future taxable income, tax 
planning strategies and results of recent operations. If we determine that we would be able to realize our 
deferred tax assets in the future in excess of their net recorded amount, we would make an adjustment to the 
deferred tax asset valuation allowance, which would reduce the provision for income taxes. 

We record uncertain tax positions in accordance with ASC 740, Income Taxes, on the basis of a two-
step process in which (1) we determine whether it is more likely than not that the tax positions will be 
sustained on the basis of the technical merits of the position and (2) for those tax positions that meet the 
more-likely-than-not threshold, we recognize the largest amount of tax benefit that is more than 50 percent 
likely to be realized upon ultimate settlement with the related tax authority.

We recognize interest and penalties related to unrecognized tax benefits on the income tax expense 
line in the accompanying consolidated statement of operations. Accrued interest and penalties are included 
on the related tax liability line in the consolidated balance sheet. 

80

 
 
 
 
 
 
 
Accounts Receivable and Allowance for Doubtful Accounts 

Accounts receivable are recorded at the invoiced amount net of an allowance for doubtful accounts. 
The allowance for doubtful accounts is based on our assessment of the collectability of customer accounts. 
We  regularly  review  our  receivables  that  remain  outstanding  past  their  applicable  payment  terms  and 
established an allowance for potential write-offs by considering factors such as historical experience, credit 
quality, age of the accounts receivable balances, and current economic conditions that may affect a customer’s 
ability to pay. Accounts receivable deemed uncollectible are charged against the allowance once collection 
efforts have been exhausted.

New Accounting Pronouncements

In May 2014, the Financial Accounting Standards Board (“FASB”) issued guidance codified in ASC 
606, Revenue Recognition - Revenue from Contracts with Customers, which amends the guidance in former 
ASC 605, Revenue Recognition. In August 2015, the FASB approved the deferral of the effective date of the 
standard by one year. The new guidance is effective for our fiscal year beginning January 1, 2018 instead 
of January 1, 2017 and permits the use of either a full retrospective or modified retrospective transition 
method. Entities are permitted to adopt the guidance in accordance with the original effective date if they 
choose. We  have  not  determined  our  transition  method,  and  we  are  currently  evaluating  the  impact  the 
provisions of ASC 606 will have on our consolidated financial statements and whether we will adopt the 
guidance early.

In  April  2015,  the  FASB  issued  ASU  2015-05,  Intangibles-Goodwill  and  Other-Internal-Use 
Software (Subtopic 350-40): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement. The 
amendments in this update provide guidance to customers about whether a cloud computing arrangement 
includes  a  software  license. The  amendment  is  effective  for  interim  and  annual  periods  beginning  after 
December 15, 2015 with early adoption permitted. The implementation of this standard is not expected to 
have a significant impact on our consolidated financial statements.

In April 2015, the FASB issued ASU 2015-03, Interest - Imputation of Interest (Subtopic 835-30): 
Simplifying the Presentation of Debt Issuance Costs. The standard requires debt issuance costs related to a 
recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount 
of that debt liability, consistent with debt discounts. The recognition and measurement guidance for debt 
issuance costs are not affected. The standard will become effective for interim and annual periods beginning 
after December 15, 2015. The implementation of this standard is not expected to have a significant impact 
on our consolidated financial statements.

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes. 
The standard requires entities to classify all deferred tax assets and liabilities as noncurrent. The standard 
will become effective for interim and annual periods beginning after December 15, 2016 with early adoption 
permitted. Entities may elect to adopt the guidance either prospectively or retrospectively to all prior periods. 
Effective December 31, 2015, we adopted this standard retrospectively. The adoption did not have a material 
impact on our consolidated financial statements.

In February 2016, the FASB issued guidance codified in ASC 842, Leases, which supersedes the 
guidance in former ASC 840, Leases, to increase transparency and comparability among organizations by 
requiring recognition of lease assets and lease liabilities on the balance sheet and disclosure of key information 
about leasing arrangements. The standard will become effective for interim and annual periods beginning 
after December 15, 2018, with early adoption permitted. The guidance is required to be adopted at the earliest 
period  presented  using  a  modified  retrospective  approach.  We  are  currently  evaluating  the  impact  the 
provisions will have on our consolidated financial statements and whether we will adopt the guidance early. 

81

 
 
 
 
 
 
2. Marketable Securities

At December 31, 2015, marketable securities consisted of the following (in thousands):

U.S. treasury debt securities .....................................
U.S. corporate debt securities...................................
Money market funds.................................................

Included in cash and cash equivalents......................
Included in marketable securities .............................

Amortized 
Cost

Unrealized 
Gains

Unrealized 
Losses

Aggregate 
Fair Value

$

$

$

$

4,805

$

— $

12,679

53,365

70,849

53,365

17,484

$

$

$

1

—

1

$

— $

1

$

(31) $
(34)
—
(65) $
— $
(65) $

4,774

12,646

53,365

70,785

53,365

17,420

At December 31, 2014, we reported money market funds with an amortized cost and aggregate fair 

value of $97.1 million in cash and cash equivalents.

The following table presents gross unrealized losses and fair values for those marketable securities 
that were in an unrealized loss position as of December 31, 2015, aggregated by investment category and 
the length of time that individual securities have been in a continuous loss position (in thousands): 

As of December 31, 2015

Less than 12 months

12 months or greater

Fair Value

Unrealized 
Loss

Fair Value

Unrealized 
Loss

U.S. treasury debt securities .....................................
U.S. corporate debt securities...................................
Total..........................................................................

$

$

4,774

10,104

14,878

$

$

(31) $
(34)
(65) $

— $

—

— $

—

—

—

As of December 31, 2014, we did not have any marketable securities in an unrealized loss position.

We did not believe any of the unrealized losses represented an other-than-temporary impairment 
based on our evaluation of available evidence, which includes our intent as of December 31, 2015 to hold 
these investments until the cost basis is recovered. 

3. Supplemental Consolidated Balance Sheet and Statement of Operations Information

Restricted Cash 

At December 31, 2015, we had no restricted cash. We had $101,000 of restricted cash associated 
with an irrevocable letter of credit in place as collateral for a lease on a building at December 31, 2014. As 
of December 31, 2014, we also had $300,000 of restricted cash serving as collateral for an irrevocable letter 
of credit with Morgan Stanley. 

82

 
 
 
 
 
 
Property and Equipment, net

Property and equipment, net as of December 31, 2015 and 2014 consisted of (in thousands):

Buildings ........................................................................................................... $
Computers, equipment and software.................................................................
Furniture and fixtures........................................................................................
Vehicles.............................................................................................................
Leasehold improvements ..................................................................................
Construction in process .....................................................................................

Less: accumulated depreciation and amortization ............................................

$

As of December 31,

2015

2014

36,596
7,286
7,484
148
3,697
168
55,379
(10,969)
44,410

$

$

37,380
6,773
7,024
148
1,105
1,520
53,950
(7,685)
46,265

The  following  assets  included  in  property  and  equipment,  net  were  acquired  under  capital  and 

financing leases (see Note 5) (in thousands):

Buildings ........................................................................................................... $
Computers and equipment ................................................................................
Furniture and fixtures........................................................................................

Less: accumulated amortization........................................................................

$

As of December 31,

2015

2014

36,596

$

3,254

—

39,850
(4,511)
35,339

$

37,380

3,034

392

40,806
(2,477)
38,329

83

 
 
Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities as of December 31, 2015 and 2014 consisted of (in 

thousands):

Accrued vacation............................................................................................... $
Accrued commissions .......................................................................................
Accrued bonuses ...............................................................................................
Self-insurance reserves .....................................................................................
Accrued other liabilities ....................................................................................

$

As of December 31,

2015

2014

3,604
2,470
9,598
900
3,822
20,394

$

$

2,949
1,649
6,336
800
5,031
16,765

Other Income and (Expense), net

Other income and (expense), net for the years ended December 31, 2015, 2014 and 2013 consisted 

of (in thousands):

Interest income .................................................................................... $
Recognition of IEDA government grant (Note 5)...............................
Income from training reimbursement program (Note 5).....................
Change in fair value of derivative .......................................................
Loss on early extinguishment of convertible note...............................
Other ....................................................................................................

$

4. Fair Value Measurements 

For the year ended December 31,

2015

2014

2013

151

$

1,638

744

—

—
(231)
2,302

$

$

73

—

99
(193)
(111)
(336)
(468) $

220

—

—

—

—
(116)
104

We determine the fair values of our financial instruments based on the fair value hierarchy, which 
requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs 
when measuring fair value. Fair value is defined as the price that would be received to sell an asset or paid 
to transfer a liability in an orderly transaction between market participants at the measurement date. The fair 
value assumes that the transaction to sell the asset or transfer the liability occurs in the principal or most 
advantageous market for the asset or liability and establishes that the fair value of an asset or liability shall 
be determined based on the assumptions that market participants would use in pricing the asset or liability. 
The classification of a financial asset or liability within the hierarchy is based upon the lowest level input 
that is significant to the fair value measurement. The fair value hierarchy prioritizes the inputs into three 
levels that may be used to measure fair value: 

Level 1 -  Inputs are unadjusted quoted prices in active markets for identical assets or liabilities. 

Level 2 -  Inputs are quoted prices for similar assets and liabilities in active markets or inputs that 
are  observable  for  the  asset  or  liability,  either  directly  or  indirectly  through  market 
corroboration, for substantially the full term of the financial instrument. 

Level 3 -  Inputs are unobservable inputs based on our assumptions. 

84

 
 
 
Financial Assets

 Cash equivalents primarily consist of AAA-rated money market funds with overnight liquidity and 
no stated maturities. We classified cash equivalents as Level 1 due to the short-term nature of these instruments 
and measured the fair value based on quoted prices in active markets for identical assets. 

When available, our marketable securities are valued using quoted prices for identical instruments 
in  active  markets.  If  we  are  unable  to  value  our  marketable  securities  using  quoted  prices  for  identical 
instruments in active markets, we value our investments using broker reports that utilize quoted market prices 
for comparable instruments. We validate, on a sample basis, the derived prices provided by the brokers by 
comparing their assessment of the fair values of our investments against the fair values of the portfolio 
balances of another third-party professional pricing service. As of December 31, 2015, all of our marketable 
securities were valued using quoted prices for comparable instruments in active markets and are classified 
as Level 2.

Based on our valuation of our money market funds and marketable securities, we concluded that 
they are classified in either Level 1 or Level 2 and we have no financial assets measured using Level 3 inputs. 
Liabilities classified as Level 3 are described below. The following table presents information about our 
assets that are measured at fair value on a recurring basis using the above input categories (in thousands): 

Description
Money market funds ...........................................
U.S. treasury debt securities ...............................
U.S. corporate debt securities .............................

Fair Value Measurements as
of December 31, 2015
Level 1
$ 53,365
4,774
—
— 12,646
$ 17,420

Total
$ 53,365
4,774
12,646
$ 70,785

Level 2
$ — $ 97,085
—
—
$ 97,085

Fair Value Measurements as
of December 31, 2014
Level 1
$ 97,085
—
—
$ 97,085

Level 2
$ —
—
—
$ —

$ 53,365

Total

Included in cash and cash equivalents ................
Included in marketable securities .......................

$ 53,365

$ 17,420

$ 97,085

$ —

Other Fair Value Measurements

During 2014, there was an embedded derivative liability associated with a convertible note that was 
issued in July 2014 (see Note 6). To derive the fair value of the embedded derivative, we estimated the fair 
value of the convertible note “with” and “without” the embedded derivative using a discounted cash-flow 
approach. The difference between the “with” and “without” note prices was determined to be the fair value 
of the embedded derivative at inception. Key inputs for this valuation model were the stated interest rate of 
the convertible note, our assumed cost of debt, assessment of the likelihood of conversion, timing and the 
stated value of the discount upon conversion of the notes into our equity. The derivative liability was re-
measured at fair value each reporting period through December 16, 2014 when the note was settled in shares 
of our Class A common stock. Changes in the fair value measurement of the embedded derivative were 
reported in “Other income and (expense), net” on the consolidated statement of operations.

We classified the derivative liability as Level 3 due to the lack of relevant observable market data 
over fair value inputs such as the probability-weighting of the various scenarios in the arrangement. The 
following table represents a rollforward of the fair value of Level 3 instruments (significant unobservable 
inputs):

85

 
 
 
 
 
Liabilities
Balance at beginning of period ..................................................................... $
Convertible notes - embedded derivative ...................................................
Change in fair value of derivative ..............................................................
Share settlement of convertible debt...........................................................
Balance at end of period................................................................................ $

As of December 31,

2015

2014

— $

—

—

—

— $

—

1,199

193
(1,392)
—

At December 31, 2015, the fair value of our debt obligations approximated the carrying amount of 
$91,000. The estimated fair value was based in part on our consideration of incremental borrowing rates for 
similar types of borrowing arrangements. We have classified the fair value of our debt obligations as Level 3 
due to the lack of relevant observable market data over fair value inputs.

5. Commitments and Contingencies 

Lease Commitments 

We lease certain office and residential space under non-cancelable operating leases with various 
lease terms through June 2043. Rent expense for the years ended December 31, 2015, 2014 and 2013 was 
$3.7 million, $3.2 million and $2.5 million, respectively. 

We lease computer equipment under capital lease agreements that expire through September 2018. 
The total amount financed under these capital leases was $0.5 million, $1.7 million and $1.7 million during 
the years ended December 31, 2015, 2014 and 2013, respectively. 

Build to Suit

We  entered  into  a  lease  agreement  for  land  and  an  office  building  in Ames,  Iowa,  which  was 
constructed in two phases. As part of the lease agreement, the landlord was responsible for constructing the 
building in accordance with our specifications and agreed to fund $11.8 million for the first phase and $11.1 
million  for  the  second  phase  of  construction. We  were  the  developer  of  the  project  and  responsible  for 
construction costs in excess of these amounts. As a result of this involvement, we were deemed the “owner” 
for accounting purposes during the construction period and were required to capitalize the construction costs 
associated with the office building. Upon completion of each phase of the project, we performed a sale-
leaseback analysis pursuant to ASC 840, Leases, to determine if the building could be removed from the 
balance  sheet. We  determined  there  was  continuing  involvement,  which  precluded  derecognition  of  the 
building. The construction liability of $11.8 million was reclassified to a financing obligation, and $17.1 
million of costs capitalized during construction was placed in service during June 2013 for the initial phase. 
Upon completion of the second phase of the project, the construction liability of $11.1 million was reclassified 
to a financing obligation, and $19.9 million of costs capitalized during construction was placed in service 
during 2014. 

Total cash payments due under the arrangement were allocated on a relative fair value basis between 
rent related to the land lease and debt service payments related to the financing obligation. The portion of 
the lease payments allocated to the land is expensed straight-line over the term of the lease from the point 
we took possession of the land and including renewal periods where renewal was deemed reasonably assured 
at the inception of the lease. The lease contains purchase options to acquire the landlord’s interest in the land 
lease and building at any time beginning three years from the commencement date of the lease. In addition, 

86

 
 
 
 
 
the lease requires us upon certain events, such as a change in control, to purchase the building from the 
landlord. The purchase options were deemed to be fair value at the inception of the lease. 

As  of  December 31,  2015,  future  estimated  minimum  lease  payments  under  non-cancelable 

operating, capital and financing leases were as follows (in thousands):

Operating
Leases

Capital
Leases

Financing
Obligations

2016..............................................................................................
2017..............................................................................................
2018..............................................................................................
2019..............................................................................................
2020..............................................................................................
Thereafter.....................................................................................
Total minimum lease payments ...................................................
Less: Amount representing interest..............................................
Present value of capital lease and financing obligations .............

$

2,655

$

1,009

$

2,904

2,761

1,933

1,391

8,151

414

66

—

—

—

$

19,795

1,489
(82)
1,407

$

$

2,458

2,681

2,681

2,681

2,681

29,653

42,835
(21,351)
21,484

Government Grants

Since 2009, we have participated in a program with a local area community college, enlisted by the 
state  of  Iowa,  that  provides  reimbursement  of  training  dollars  spent  on  employees  hired  in  Iowa.  The 
community  college  funds  training  through  the  sale  of  certificates  for  the  amount  of  anticipated  training 
expenses to be incurred and an estimate of the costs to administer the program. At each payroll date, the 
state allows us to divert a specified portion of employee state income tax withholdings for the qualified 
employees to the community college. The community college uses the funds to pay for the program and 
principal and interest on the certificates. In the event that the funds generated from withholding taxes are 
insufficient to pay the principal and interest on the certificates, we would be liable for any shortfall. To date, 
we  have  entered  into  three  agreements  under  this  program  and  have  been  reimbursed  for  training  costs 
incurred for a total of 378 employees. 

During the years ended December 31, 2015, 2014 and 2013, we were reimbursed $0, $194,000 and 
$1.5 million, respectively. We have concluded that the realization of these amounts is contingent on continuing 
employment levels. Therefore, in accordance with ASC 450, the amounts received are recorded on the balance 
sheet as a liability until all contingencies have been resolved. We release the liability to “Other income and 
(expense), net” on our statement of operations once the amounts diverted and paid to the community college 
have reduced the total principal and interest due on the certificates to a level below the amounts reimbursed 
to date. The amount recognized in other income is measured as the excess of the reimbursements received 
as of each balance sheet date over the total principal and interest due on the certificates, net of amounts 
diverted. To the extent we have not diverted amounts sufficient to reduce the principal and interest on the 
certificates to a level below the reimbursements received for each of the programs, there is no benefit recorded 
in the statement of operations. 

During the years ended December 31, 2015 and 2014, the total benefit recorded on the statement of 
operations was $744,000 and $99,000, respectively. There was no benefit recorded in 2013. At December 31, 
2015 and 2014, there was $2.7 million and $3.5 million included in “Deferred government grant obligation” 
on the consolidated balance sheet, respectively. The deferred liability is classified as current or non-current 
based on the estimated timing of when the amounts will be recorded as income. At December 31, 2015 and 
2014, there was $985,000 and $697,000 classified as a current liability, respectively.  

87

 
 
 
 
On  February 1,  2011,  we  received  financing  from  the  Iowa  Economic  Development Authority 
(IEDA) that provides for a grant in the form of a forgivable loan of $2.3 million. The note matures in five 
years, and in the event of default, bears interest at 6%. Under the terms of the loan, we must complete and 
maintain the project performance obligation, including the creation of 251 qualified jobs by December 16, 
2013, and the retention of six previously created qualified jobs through December 16, 2015. The Company 
and IEDA also agreed to a $31.6 million development plan that was required to be invested by December 
16, 2013. The job creation obligation was met and the $31.6 million development plan was complete as of 
December 16, 2013. We were required to maintain the jobs through December 16, 2015. In the event that 
such condition is not met, we must repay $8,799 per job not maintained. The financing is secured by a letter 
of credit issued pursuant to our credit facility with Silicon Valley Bank. As the project plan was completed 
in 2013, which included the creation of 251 qualified jobs, and any failure to maintain these qualified jobs 
during the maintenance period would not give rise to a requirement to accrue or repay interest on the loan, 
interest expense of $260,000 that had been previously accrued was offset against “Interest expense” on the 
consolidated statement of operations during the year ended December 31, 2013. Also in connection with this 
grant agreement, we were awarded a grant that provides for reimbursement of sales tax costs we incurred 
in connection with the construction of the first phase of the Ames office building. In March 2015, we received 
proceeds of $313,000 in connection with this grant. 

In December 2015, after completing the project close out procedures, IEDA determined that 10 of 
the 251 positions originally hired under this grant did not meet minimum wage requirements resulting in a 
repayment of $88,000. The remaining balance under the forgivable loan portion of this government grant of 
$2.2 million was recognized during the fourth quarter of 2015, with $608,000 recorded as a reduction of our 
property and equipment and $1.6 million included in “Other income and (expense), net” on the consolidated 
statement of operations. The $313,000 received in connection with the sales tax grant was recognized as a 
reduction of our property and equipment in December 2015. At December 31, 2015 and 2014, there was $0
and $2.3 million related to the forgivable loan included in “Deferred government grant obligation” on the 
consolidated balance sheet.

In October 2013, we received a grant from the IEDA in the form of forgivable loans up to $2.5 
million and non-interest bearing loans up to $2.5 million available to us based on qualified job growth. On 
December 20, 2013, the initial disbursement was awarded consisting of $2.0 million in non-interest bearing 
and forgivable loans. This disbursement was not received by us until after year end. In connection with our 
initial public offering, the outstanding balance of the loans became due and payable and were repaid in full 
during December 2014. Also, in connection with this grant agreement with the Iowa Economic Development 
Authority,  we  were  awarded  a  grant  that  provides  for  reimbursement  of  sales  tax  costs  we  incurred  in 
connection with the construction of the second phase of the Ames office building. In August 2015, we received 
proceeds of $235,000, which are included in “Deferred government grant obligation” on the consolidated 
balance  sheet  at December 31,  2015. At December 31,  2015,  this  amount  is  presented  as  a  non-current 
liability as all contingencies will not be resolved until October 2020.

Litigation

From time to time we may become involved in legal proceedings or be subject to claims arising in 
the ordinary course of our business. Although the results of litigation and claims cannot be predicted with 
certainty, we currently believe that the final outcome of any currently pending legal proceedings to which 
we are a party  will not have a material adverse effect on our business, operating results, financial condition 
or cash flows. Regardless of the outcome, litigation can have an adverse impact on us because of defense 
and settlement costs, diversion of management resources and other factors.

88

 
 
 
 
6. Debt

Convertible Notes 

In July 2014, we issued a subordinated promissory note (the 2014 Note) totaling $5.0 million with 
a 7% coupon rate and maturing January 31, 2016. The note contained an option to convert outstanding 
principal and paid-in-kind interest into our Class A common stock upon successful completion of an initial 
public offering at a 10% discount to the offering price. 

We evaluated the convertible debt instrument under ASC 480, Distinguishing Liabilities from Equity 
and concluded it would be accounted for as a liability. We concluded the holder’s redemption rights upon a 
new equity financing or change of control event and the holder’s options to either convert the note into shares 
in the event of an initial public offering or to continue receiving simple interest at a 10% paid-in-kind coupon 
rate were embedded features of the note that were required to be bifurcated and accounted for as a compound 
derivative in accordance with  ASC 815-15, Derivatives and Hedging. We recorded $1.2 million as the fair 
value of the embedded derivative liability upon issuance of the convertible note as of July 31, 2014, with a 
corresponding amount recorded as a debt discount. The discount was being accreted to interest expense over 
the term of the note. 

On December 16, 2014, in conjunction with the close of our initial public offering, the holder elected 
to exercise the option to convert the 2014 Note. We settled the $5.1 million of outstanding principal and 
interest with 407,480 shares of our Class A common stock at a price of $12.60 per share, which represents 
90% of the initial public offering price of our Class A common stock. This settlement resulted in a loss of 
$111,000, which is reported in “Other income and (expense), net” on the consolidated statement of operations. 
The change in fair value of the derivative resulted in expense of $193,000 through conversion and is reported 
in “Other income and (expense), net” on the consolidated statement of operations. We recorded $400,000
of interest related to the convertible note through conversion. 

Other Long-Term Debt

On August 31, 2009, we received financing from the IEDA that provides for a loan of $100,000, 
accruing interest at 5%, due in monthly installments maturing on August 31, 2014. The loan was paid in full 
during the year ended December 31, 2014. 

In addition, we received a loan of $150,000 from IEDA on August 31, 2009. We are required to pay 
the lesser of 2% of prior year total gross revenue or $25,000 per year until $225,000 has been remitted. We 
expect to pay $25,000 in 2016, and therefore, the principal portion of $18,000 and $73,000 have been reflected 
in the current and long-term portion of debt on our balance sheet, respectively. Interest will be accreted over 
the estimated period of repayment. Under the terms of both IEDA notes, we were required to create 20 jobs 
in Iowa by May 2012 and maintain them through May 2014, which we did. In the event such conditions 
were not met, $150,000 of the loan amount would have been immediately due and payable. We recorded 
interest expense of $7,100, $6,800 and $11,000 for the years ended December 31, 2015, 2014 and 2013, 
respectively, related to such 2009 debt agreements.

On February 15, 2010, we received financing from IEDA that provides for a forgivable grant of 
$150,000. The grant is forgivable after 10 years unless any of the following events occur: we complete an 
initial public offering, our operations and development center move out of Iowa, or we sell 51% or more of 
our  assets  or  the  company.  We  recorded  interest  expense  of  $9,000  and  $11,000  for  the  years  ended 
December 31, 2014 and 2013, respectively, related to such debt agreement. In connection with our initial 
public offering in December 2014, the grant became due and payable including accrued interest at a rate of 
6%. The outstanding principal and interest was paid in full during December 2014. 

89

 
 
 
 
 
 
On April 30, 2010, we received a loan of $100,000 from the City of Ames accruing interest at 1.625%
per annum, due in monthly installments. The loan was secured by furniture located in Ames, Iowa. The terms 
of the loan included a  requirement to create 62 jobs by January 2015, which was met. We recorded interest 
expense of $300 and $1,000 for the years ended December 31, 2014 and 2013, respectively, related to such 
debt agreements. This loan was paid in full during December 2014.

On May 20, 2010, we received a non-interest bearing loan of $500,000 from IEDA, due in monthly 
installments from September 2010 through August 2015. Under the terms of the loan, we were required to 
create 62 jobs by January 2013 and maintain them through January 2015. We have met this requirement. 
This loan was paid in full during the year ended December 31, 2015.

On July 14, 2011, we obtained a $1.0 million line of credit with Bankers Trust. The line of credit 
has a variable interest rate of the bank’s prime lending rate plus 1.5%. We recorded interest expense of $0
for the years ended December 31, 2014 and 2013 related to such debt agreement. The line of credit matured 
during 2014 and was not renewed.

During 2012, we entered into various vehicle financing arrangements totaling $85,000. The loans 
accrued  interest  at  8.35%  per  annum  and  were  due  in  monthly  installments  maturing August  2015. We 
recorded interest expense of $3,200 and $5,400 for the years ended December 31, 2014 and 2013, respectively 
related to such debt agreements. These debt agreements were paid in full during the year ended December 31, 
2014.

On  March  6,  2013,  we  obtained  a  line  of  credit  with  Morgan  Stanley  providing  for  maximum 
borrowings of $20.8 million. The availability on the line of credit is limited to the value of our cash and 
marketable securities held in the associated account at Morgan Stanley. We recorded interest expense of $0, 
$16,000 and $27,000 for the years ended December 31, 2015, 2014 and 2013 related to such debt agreement. 
The line of credit was closed during 2015.

In August 2014, we entered into a $15.0 million credit facility with Silicon Valley Bank, which was 
subsequently  amended.  The  credit  facility  can  be  used  to  fund  working  capital  and  general  business 
requirements and matures in August 2016. The credit facility is secured by all of our assets, has first priority 
over  our  other  debt  obligations,  and  requires  us  to  maintain  certain  financial  covenants,  including  the 
maintenance of at least $5.0 million of cash on hand or unused borrowing capacity. The credit facility contains 
certain restrictive covenants that limit our ability to transfer or dispose of assets, merge with other companies 
or  consummate  certain  changes  of  control,  acquire  other  companies,  pay  dividends,  incur  additional 
indebtedness and liens, experience changes in management and enter into new businesses. The credit facility 
has a variable interest rate equal to the bank’s prime lending rate with interest payable monthly and the 
principal  balance  due  at  maturity. The  credit  facility’s  interest  rate  was  3.5%  at  December 31,  2015.  In 
connection with the credit facility, at December 31, 2015 a letter of credit issued by the bank was outstanding 
in the amount of $2.3 million as security against a February 2011 forgivable loan that was closed out in 
December 2015 (see Note 5). This letter of credit does not reduce availability under the credit facility. We 
recorded interest expense of $0 and $28,000 for the years ended December 31, 2015 and 2014 related to 
such debt agreement. No amounts were outstanding under the credit facility as of December 31, 2015 and 
2014. 

90

 
 
 
 
 
 
7. Stockholders’ Equity and Members’ Equity (Deficit)

In December 2014, we converted from a limited liability corporation to a C-corporation. Subsequent 
to our corporate conversion, we have two classes of authorized common stock: Class A common stock and 
Class B common stock. The rights of the holders of our Class A common stock and our Class B common 
stock are identical, except with respect to voting and conversion. Each share of our Class A common stock 
is entitled to one vote per share and is not convertible into any other shares of our capital stock. Each share 
of our Class B common stock is entitled to ten votes per share and is convertible into one share of our Class 
A common stock at any time. Our Class B common stock also will automatically convert into shares of our 
Class A common stock upon certain transfers and other events. 

Prior to our corporate conversion, our Operating Agreement, as amended and restated, provided for 
classes  of  units,  allocation  of  profits  and  losses,  distribution  preferences,  and  other  member  rights. The 
Operating Agreement allowed for preferred units, common units, capped common units, appreciation units 
and participation units. Capped common units were interests that entitled the holder to receive distributions 
up to a stated threshold amount. Appreciation units and participation units were interests that entitled a holder 
to receive distributions in excess of a stated threshold amount. Members were limited in their liability to 
their capital contributions.

Distributions from the LLC

Our Amended and Restated Operating Agreement provided that any distributions, other than tax 

distributions, would be made according to the following priority: 

•  First, to each holder of Series B preferred units and Series C preferred units until the cumulative 
distributions received (including any tax distributions) by holders of Series B preferred units equal 
$1.00 per Series B unit and the cumulative distribution received (including any tax distributions) by 
holders of Series C preferred units equal $5.00 per Series C preferred unit, provided that if the amount 
of distributable cash and property is insufficient to make such distribution in full, then all distributable 
cash and property shall be distributed to the holders of the Series B preferred and Series C preferred 
pro rata on the basis of their respective distribution preferences.

•  Second,  to  each  holder  of  Series A  preferred  units  until  the  cumulative  distributions  received 
(including any tax distributions) by each holder of a Series A preferred unit equal $0.20 per Series 
A preferred unit held.

•  Third, to each holder of common units or capped common units in proportion to the number of units 
held until the cumulative distributions received (including tax distributions) by each holder of a 
common unit or capped common unit equals $0.20 per common unit or capped common unit held.

•  Fourth, pro rata based on the number of units held to the holders of all units other than Series C 
preferred units based on the number of units held until the cumulative distributions received by each 
holder of common units and Series A preferred units equals the amount distributed to holders of 
Series C units, provided that holders of appreciation units or participation units will only receive 
distributions to the extent that pro rata distributions to all holders exceed the threshold levels of the 
applicable appreciation or participation units.

•  Fifth, pro rata to the holders of all units, provided that holders of appreciation units or participation 
units will only receive distributions to the extent that pro rata distributions to all holders exceed the 
threshold levels of the appreciation units or participation units. 

91

 
 
Allocation of Profits and Losses from the LLC

Profits and losses were allocated among the members so that the balance in each member’s capital 
account equaled or was as close as possible to the amount such member would receive upon our hypothetical 
sale and liquidation, assuming that our assets were sold for an amount equal to their book value, all our 
liabilities were paid and any remaining proceeds were distributed to the members in accordance with the 
terms of the Operating Agreement.

Losses were allocated first to members with positive capital accounts until such capital account 
balances are reduced to zero, in the reverse order of the priority the members have to receive a return of their 
capital, as noted above, and then in proportion to the number of units held. Specifically, losses were first 
allocated to reduce any proceeds from common unit holders to zero, then to offset gross proceeds from Series 
A preferred unit holders and finally to offset gross proceeds from Series B and C preferred unit holders pro 
rata based on the number of units held. Once all contributed capital has been reduced to zero, the losses were 
then allocated pro rata based on the number of units held by each class of member units. Profits were allocated 
first to offset losses previously allocated, in the reverse order that such losses were allocated, and then in 
accordance with the members’ rights to receive distributions of profits, as noted above. 

During 2014 and 2013, losses offset proceeds from option exercises during the year and the gross 
proceeds from the 2012 and 2013 issuances of Series C preferred units to bring those positive capital accounts 
to zero. During 2014, the remaining losses incurred through the corporate conversion were then allocated 
pro rata to all classes of units. 

8. Stock-Based Compensation 

We grant stock-based incentive awards to attract, motivate and retain qualified employees, non-
employee directors and consultants, and to align their financial interests with those of our stockholders. Prior 
to our corporate conversion in December 2014, awards were provided under the 2009 Unit Incentive Plan 
(the  “2009  Plan”).  We  utilized  stock-based  compensation  in  the  form  of  restricted  participation  units, 
appreciation  units  and  options  to  purchase  common  units.  We  determined  these  forms  of  stock-based 
compensation were substantive classes of equity for accounting purposes. 

Immediately prior to our IPO, the 2009 Plan was amended to provide that no further awards will be 
issued  thereunder,  and  our  board  of  directors  and  stockholders  adopted  and  approved  our  2014  Equity 
Incentive Plan (the “2014 Plan” and, together with the 2009 Plan, the “Plans”). 

We utilize stock-based compensation in the form of restricted stock and options to purchase Class 
A common stock. Options to purchase Class A common stock generally vest over a four-year period and are 
generally granted for a term of ten years. 

As of December 31, 2015, awards granted under the 2009 Plan consisted of stock options and awards 
granted under the 2014 Plan consisted of stock options and restricted stock awards. There were no other 
grants of any other award types under the Plans. 

At December 31, 2015, there were 1,617,311 shares available for grant under the 2014 Plan. 

Stock-based compensation expense for the year ended December 31, 2015 was $7.6 million and 
$3.4  million  for  options  to  purchase  common  stock  and  restricted  stock,  respectively.  Stock-based 
compensation expense for the year ended December 31, 2014 was $50,000, $7.3 million and $31,000 for 
restricted  participation  and  appreciation  units,  options  to  purchase  common  stock  and  restricted  stock, 
respectively. Stock-based compensation expense for the year ended December 31, 2013, was $224,000 and 
$3.1  million  for  restricted  participation  and  appreciation  units  and  options  to  purchase  common  stock, 
respectively. 

92

 
 
 
 
 
 
 
 
 
Stock-based compensation expense associated with restricted participation and appreciation units, 
stock options and restricted stock was recorded in the following cost and expense categories consistent with 
the respective employee or service provider’s related cash compensation (in thousands):

Year ended December 31,

2015

2014

2013

Cost of revenue

Subscription and support........................................... $
Professional services .................................................

$

363

349

$

502

337

Operating expenses

Research and development........................................
Sales and marketing ..................................................
General and administrative .......................................

1,924

1,727

6,637

1,757

1,241

3,548

Total........................................................................ $

11,000

$

7,385

$

200

171

762

799

1,438

3,370

The fair value of each option, participation and appreciation unit grant is estimated on the date of 
grant using the Black-Scholes option-pricing model. Expected volatility is based on historical volatilities 
for publicly traded stock options of comparable companies over the estimated expected life of the options. 
The expected term represents the period of time the options are expected to be outstanding and is based on 
the “simplified method.” We use the “simplified method” due to the lack of sufficient historical exercise 
data to provide a reasonable basis upon which to otherwise estimate the expected life of the options. The 
risk-free interest rate is based on yields on U.S. Treasury STRIPS with a maturity similar to the estimated 
expected term of the options. The fair value of our participation and appreciation units and options was 
estimated assuming no expected dividends and the following weighted-average assumptions: 

Year ended December 31,
2014

2013

2015

Expected term (in years)..............................................
Risk-free interest rate ..................................................
1.00% - 2.89%
Expected volatility....................................................... 42.35% - 47.07% 45.84% - 52.50% 51.09% - 53.84%
Forfeiture rate ..............................................................

1.35% - 1.93%

4.82% - 5.21%

1.52% - 2.80%

0% - 6.02%

0% - 6.76%

6.1 - 10.0

5.0 - 10.0

6.1

93

 
 
Stock Options

The following table summarizes the option activity under the Plans for the year ended December 31, 

2015: 

Weighted-
Average
Exercise
Price

Weighted-
Average
Remaining
Contractual
Term (Years)

Options

Aggregate 
Intrinsic Value
(in thousands)

Outstanding at December 31, 2014 ...
Granted ..............................................
Forfeited ............................................
Exercised ...........................................

6,089,938

$

1,718,332

131,846

707,291

Outstanding at December 31, 2015 ...

6,969,133

Exercisable at December 31, 2015 ....

3,471,017

$

$

9.63

14.36

13.75

3.17

11.37

7.96

7.8

$

30,066

7.7

6.5

$

$

43,287

33,348

The total intrinsic value of options exercised during the years ended December 31, 2015, 2014 and 

2013 was $8.4 million, $1.7 million and $638,000, respectively. 

The weighted-average grant-date fair value of options granted during the years ended December 31, 
2015, 2014 and 2013 was $6.53, $7.85 and $6.24, respectively. The total fair value of options vested during 
the years ended December 31, 2015, 2014 and 2013 was approximately $8.7 million, $5.1 million and $2.3 
million, respectively. Total unrecognized compensation expense of $20.6 million related to options will be 
recognized over a weighted-average period of 2.8 years. Total compensation expense recognized during the 
years ended December 31, 2015, 2014 and 2013 for outstanding options granted to service providers was 
$236,000, $1.8 million and $1.6 million, respectively, based on the fair value on the vesting date or the fair 
value on the reporting date if unvested. 

Restricted Stock

We have granted restricted stock awards to our executive officers that vest in three equal annual 
installments from the date of grant and to non-employee members of our Board of Directors with one-year 
cliff vesting from the date of grant. The fair value for restricted stock awards is calculated based on the stock 
price  on  the  date  of  grant. The  total  fair  value  of  restricted  stock  awards  vested  during  the  year  ended 
December 31, 2015 was approximately $750,000. No restricted stock awards vested prior to 2015. 

94

 
 
 
 
The  following  table  summarizes  the  restricted  stock  activity  under  the  Plan  for  the  year  ended 

December 31, 2015:

Outstanding at December 31, 2014.................................
Granted............................................................................
Forfeited ..........................................................................
Vested..............................................................................

Number of 
Shares

Weighted-
Average
Grant Date Fair 
Value

Aggregate 
Intrinsic Value
(in thousands)

54,350

$

13.80

$

728

600,025

—
(54,350)

13.38

—

13.80

Outstanding at December 31, 2015.................................

600,025

$

13.38

$

10,542

Compensation expense associated with unvested restricted stock is recognized on a straight-line 
basis over the vesting period. The expense recognized each period is dependent upon our estimate of the 
number of shares that will ultimately be issued. At December 31, 2015, there was approximately $5.3 million
of total unrecognized compensation expense related to restricted stock, which is expected to be recognized 
over a weighted average period of 2.0 years.

Restricted participation and appreciation units

At December 31, 2013, there were 108,975 outstanding participation and appreciation units under 

the 2009 Plan that vested during 2014 prior to our conversion to a corporation.

The  total  fair  value  of  participation  and  appreciation  units  vested  during  the  years  ended 
December 31,  2014  and  2013  was  approximately  $77,000  and  $242,000,  respectively. At  December 10, 
2014, all participation and appreciation units converted into Class A common stock as part of the corporate 
conversion.

9. Accumulated Other Comprehensive Income (Loss)

The following table summarizes the activity of accumulated other comprehensive income (loss) 

during the years ended December 31, 2015, 2014 and 2013 (in thousands):

Accumulated
translation
adjustment

Accumulated
unrealized holding
gains (losses) on
available-for-sale
securities

Accumulated other
comprehensive
income (loss)

Balance at December 31, 2012........
Other comprehensive income (loss)
Balance at December 31, 2013........
Other comprehensive income ..........
Reclassification of realized loss ......
Balance at December 31, 2014........
Other comprehensive income (loss)
Balance at December 31, 2015........

$

$

(40) $
(156)
(196)
60

136

—
(39)
(39) $

(42)
(100)
(142)
153

136

147

94

241

(2) $

56

54

93

—

147

133

280

$

95

 
 
 
 
 
10. Segments 

Our chief operating decision maker reviews financial information presented on a consolidated basis 
for purposes of allocating resources and evaluating financial performance. There are no segment managers 
who are held accountable by the chief operating decision maker, or anyone else, for operations, operating 
results and planning for levels or components below the consolidated unit level. Accordingly, we determined 
we have a single operating segment. During the years ended December 31, 2015, 2014 and 2013, 94.3%, 
94.7% and 95.8% of our revenue, respectively, and substantially all of our long-lived assets were attributable 
to operations in the United States. 

11. Income Taxes 

Loss before income tax provision consisted of the following (in thousands):

For the year ended December 31,

2015

2014

2013

United States ................................................ $
Foreign .........................................................

Total........................................................... $

(42,788) $
(618)
(43,406) $

(40,363) $
(759)
(41,122) $

(29,202)
(342)
(29,544)

As a result of our corporate conversion from an LLC to a corporation, we are now subject to U.S. 
federal and state income taxes. We recognized a net deferred tax asset of $29.9 million as of December 10, 
2014 due to the change in tax status. This amount was offset by a full valuation allowance. 

The provision (benefit) for income taxes consisted of the following (in thousands):

Current

State...................................................................................................... $
Total Current........................................................................................... $

Deferred

Federal .................................................................................................. $
Total Deferred......................................................................................... $

Total........................................................................................................ $

For the year ended December 31,

2015

2014

69

69

$

$

(76) $
(76) $

(7) $

32

32

—

—

32

During 2015, we recorded a federal income tax benefit of $76,000 that was primarily related to the 
allocation of tax expense (benefit) between continuing operations and other comprehensive income when 
applying the exception to the ASC 740 intraperiod tax allocation rule. Intraperiod tax allocation rules require 
us to allocate the provision for income taxes between continuing operations and other categories of earnings, 
such as other comprehensive income. In periods in which we have a year-to-date pre-tax loss from continuing 
operations and pre-tax income in other categories of earnings, such as other comprehensive income, we must 
allocate the tax provision to the other categories of earnings and then record a related tax benefit in continuing 
operations. This exception to the general rule applies even when a valuation allowance is in place at the 
beginning and end of the year. 

96

 
 
 
 
 
The items accounting for the difference between income taxes computed at the federal statutory 

income tax rate and the provision for income taxes consisted of the following (in thousands):

Federal statutory rate ..............................................................................
Effect of:

Tax benefit at federal statutory rate...................................................... $
State taxes, net of federal benefit .........................................................
Non-taxable flow-through earnings .....................................................
Foreign .................................................................................................
Recognition of deferred tax assets .......................................................
Valuation allowance .............................................................................
Other.....................................................................................................
Total income tax provision ..................................................................... $

Year ended December 31,

2015

2014

35.0%

35.0%

(15,192)
(1,833)
—
(64)
—

17,697
(615)
(7)

$

$

(14,393)
(347)
12,336
(130)
(29,870)
32,440
(4)
32

No provision or benefit for U.S. federal or state income taxes was included in the accompanying 
consolidated statements of operations prior to our conversion to a corporation in 2014 because our results 
of operations were allocated to our members for inclusion in their respective income tax returns.  Certain of 
our foreign subsidiaries were subject to income tax in 2013. 

The components of deferred tax assets and liabilities were as follows (in thousands):

Deferred tax assets:

Property and equipment ....................................................................... $
Accruals and reserves...........................................................................
Deferred rent ........................................................................................
Compensation and benefits ..................................................................
Deferred revenue ..................................................................................
Net operating loss and credits ..............................................................
Other.....................................................................................................
Total deferred tax assets.....................................................................
Valuation allowance .............................................................................
Total deferred tax assets.....................................................................

Deferred tax liabilities:

Property and equipment .......................................................................
Other deferred tax liabilities.................................................................
Deferred tax liabilities........................................................................
Total........................................................................................................ $

As of December 31,

2015

2014

1

$

1,407

654

12,512

5,372

30,475

74

50,495
(50,212)
283

(134)
(149)
(283)

— $

56

1,523

354

8,056

17,779

4,786

17

32,571
(32,514)
57

—
(57)
(57)
—

Management assesses the available positive and negative evidence to estimate whether sufficient 
future taxable income will be generated to permit use of the existing deferred tax assets. A significant piece 
of objective negative evidence evaluated was the cumulative loss incurred over the three-year period ended 
December 31, 2015. Such objective evidence limits the ability to consider other subjective evidence, such 

97

 
 
 
 
as our projections for future growth. On the basis of this evaluation, we recognized a full valuation allowance 
against our net deferred tax asset at December 31, 2015, because we believe it is more likely than not that 
these benefits will not be realized.

As of December 31, 2015, we have unrealized tax benefits of $2.5 million arising from tax deductions 
for share based compensation in excess of the compensation recognized for financial reporting purposes. 
Realization of this excess tax benefit will occur when current taxes payable are reduced with a corresponding 
credit to additional paid in capital.

As  of  December 31,  2015,  we  have  federal  and  state  net  operating  loss  carryforwards  of 
approximately $80.0 million and $62.0 million, respectively, available to reduce any future taxable income. 
The federal and state net operating loss carryforwards will expire in varying amounts between years 2021 
and 2035. Additionally, we have total net operating loss carryforwards from international operations of $1.2 
million that will expire in varying amounts beginning in 2023. We also have approximately $1.4 million of 
federal and $575,000 of state tax credit carryforwards as of December 31, 2015. The federal credits will 
expire in varying amounts between the years 2034 and 2035. The state credits expire beginning in 2021. 

We have analyzed our inventory of tax positions taken with respect to all applicable income tax 
issues for all open tax years and have concluded that no uncertain tax positions are required to be recognized 
in our consolidated financial statements. 

We are subject to taxation in the United States and various states and foreign jurisdictions. As of 
December 31, 2015, tax years for 2012 through 2015 are subject to examination by the tax authorities. With 
few exceptions, as of December 31, 2015, we are no longer subject to U.S. federal, state, local or foreign 
examinations by tax authorities for years before 2012. 

12. Net Loss Per Share

Basic net loss per share attributable to common stockholders is computed by dividing the net loss 
attributable to common stockholders by the weighted-average number of shares of common stock outstanding 
during the period. Diluted net loss per share is computed by giving effect to all potential shares of common 
stock, including our outstanding stock options and stock related to unvested restricted stock awards to the 
extent dilutive. 

The net loss per share attributable to common stockholders is allocated based on the contractual 
participation rights of the Class A and Class B common shares as if the loss for the year has been distributed. 
As the liquidation and dividend rights are identical, the net loss attributable to common stockholders is 
allocated on a proportionate basis.

We consider unvested restricted stock awards granted under the 2014 Equity Incentive Plan to be 
participating securities because holders of such shares have non-forfeitable dividend rights in the event of 
our declaration of a dividend for common shares. In future periods to the extent we are profitable, we will 
subtract  earnings  allocated  to  these  participating  securities  from  net  income  to  determine  net  income 
attributable to common stockholders.

98

 
 
 
 
 
 
 
A reconciliation of the denominator used in the calculation of basic and diluted loss per share is as 

follows (in thousands, except share and per share data):

December 31, 2015

December 31, 2014

December 31, 2013

Class A

Class B

Class A

Class B

Class A

Class B

Year ended

Numerator

Net loss ............................................. $

(30,075) $

(13,324) $

(25,259) $

(15,895) $

(18,016) $

(11,528)

Denominator

Weighted-average common shares
outstanding - basic and diluted .........

27,617,350

12,235,274

19,736,342

12,419,718

19,133,028

12,243,575

Basic and diluted net loss per share.. $

(1.09) $

(1.09) $

(1.28) $

(1.28) $

(0.94) $

(0.94)

The anti-dilutive securities excluded from the weighted-average shares used to calculate the diluted 

net loss per common share were as follows:

As of December 31,

2015

2014

2013

Shares subject to outstanding common stock options .

6,969,133

6,089,938

3,411,237

Shares subject to unvested appreciation units and
participation units ........................................................

Shares subject to unvested restricted stock awards .....

—

600,025

—

54,350

108,975

—

99

 
 
13. Unaudited Quarterly Results of Operations

The following tables set forth selected unaudited quarterly consolidated statement of operations data 
for each of the quarters indicated as well as the percentage of total revenue for each line item shown. The 
unaudited information should be read in conjunction with our financial statements and related notes included 
elsewhere in this report. We believe that the following unaudited information reflects all normal recurring 
adjustments necessary for a fair presentation of the information for the periods presented. The operating 
future  period.
results 

for  any  quarter  are  not  necessarily 

indicative  of 

for  any 

results 

Three months ended

Dec 31,
2015

Sept 30, 
2015

Jun 30,
2015

Mar 31,
2015

Dec 31,
2014

Sept 30, 
2014

Jun 30,
2014

Mar 31,
2014

(in thousands)

Revenue

Subscription and support...................... $ 32,102

$ 29,832

$ 28,085

$ 26,269

$ 25,011

$ 23,690

$ 21,968

$ 20,648

Professional services............................

7,780

Total revenue...........................................

39,882

6,436

36,268

5,883

33,968

8,885

35,154

5,118

30,129

4,229

27,919

4,546

26,514

7,484

28,132

Cost of revenue

Subscription and support......................

Professional services............................

Total cost of revenue...............................

Gross profit .............................................

Operating expenses

Research and development ..................

Sales and marketing .............................

General and administrative ..................

5,791

5,222

11,013

28,869

13,496

18,632

8,538

Total operating expenses.........................

40,666

5,319

4,457

9,776

5,564

4,189

9,753

5,885

3,777

9,662

6,097

3,864

9,961

5,387

3,152

8,539

5,029

2,882

7,911

4,669

2,798

7,467

26,492

24,215

25,492

20,168

19,380

18,603

20,665

12,766

20,903

7,153

40,822

12,196

16,329

6,291

34,816

12,008

13,705

6,734

32,447

11,911

14,063

5,797

31,771

11,175

16,248

4,572

31,995

10,772

12,747

5,186

28,705

10,287

10,440

4,228

24,955

Loss from operations...............................

(11,797)

(14,330)

(10,601)

(6,955)

(11,603)

(12,615)

(10,102)

(4,290)

Interest expense.......................................
Other income and (expense), net (1) ........
Loss before provision for income taxes ..

(508)

2,014

(494)

163

(513)

191

(510)

(66)

(763)

(259)

(700)

(67)

(316)

(145)

(265)

3

(10,291)

(14,661)

(10,923)

(7,531)

(12,625)

(13,382)

(10,563)

(4,552)

Provision (benefit) for income taxes.......

2

(31)

106

(84)

32

—

—

—

Net loss.................................................... $ (10,293) $ (14,630) $ (11,029) $ (7,447) $ (12,657) $ (13,382) $ (10,563) $ (4,552)

(1) During December 2015, we resolved all contingencies associated with a government grant agreement 
resulting in higher government grant income recorded to “Other income and (expense), net” (see Note 5).

100

 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Under the supervision and with the participation of our principal executive officer and principal 
financial officer, our management conducted an evaluation of the effectiveness of the design and operation 
of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange 
Act, as of the end of the period covered by this report.  Our disclosure controls and procedures are intended 
to provide assurance at a reasonable level that the information we are required to disclose in reports that we 
file or submit under the Exchange Act is recorded, processed, summarized and reported within the time 
periods specified in SEC rules and forms, and that such information is accumulated and communicated to 
our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow 
timely decisions regarding required disclosures.

In designing and evaluating our disclosure controls and procedures, management recognizes that 
any  disclosure  controls  and  procedures,  no  matter  how  well  designed  and  operated,  can  provide  only 
reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls 
and procedures must reflect the fact that there are resource constraints and that management is required to 
apply its judgment in evaluating the benefits of possible controls and procedures relative to their costs.

Based on management’s evaluation, our principal executive officer and principal financial officer 
concluded that our disclosure controls and procedures are designed to, and are effective to, provide assurance 
at a reasonable level that the information we are required to disclose in reports that we file or submit under 
the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC 
rules and forms, and that such information is accumulated and communicated to our management, including 
our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding 
required disclosures.

Management’s Annual Report on Internal Control Over Financial Reporting

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over 
financial  reporting  (as  defined  in  Rule  13a-15(f)  under  the  Exchange Act).  Management  conducted  an 
assessment of the effectiveness of our internal control over financial reporting based on the criteria set forth 
in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework). Because of its inherent limitations, internal control over financial 
reporting is not intended to provide absolute assurance that a misstatement of our financial statements would 
be prevented or detected. Based on that assessment, management has concluded that its internal control over 
financial reporting was effective as of December 31, 2015 to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements in accordance with GAAP.

This Annual Report on Form 10-K does not include an attestation report of our independent 
registered public accounting firm. For as long as we remain an “emerging growth company” as defined in 
the JOBS Act, we are exempt from the requirement that our registered public accounting firm provide an 
attestation report on the effectiveness of our internal control over financial reporting.

Changes in Internal Control Over Financial Reporting

There was no change in our internal control over financial reporting identified in connection with 
the evaluation required by Rule 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the three 
months ended December 31, 2015 that has materially affected, or is reasonably likely to materially affect, 
our internal control over financial reporting.

101

 
 
 
 
 
 
 
Item 9B. Other Information

None.

102

 
Item 10. Directors, Executive Officers and Corporate Governance

a) 

Directors of the company.

Part III.

This information is included in our definitive proxy statement for the 2016 Annual Meeting of Stockholders 
under the heading “Election of Directors” and is incorporated herein by reference.

b) 

Executive Officers of the company.

Matthew M. Rizai, Ph.D. 59, has served as our Chairman and Chief Executive Officer since December 
2014 and served as the Chief Executive Officer and a Managing Director of Workiva LLC from 2009 to 
December  2014. He  has  over  20  years  of  experience  as  a  Mechanical  Engineer  and  nearly  15  years  of 
experience leading technology companies. Prior to founding Workiva, Mr. Rizai was the Chairman and Chief 
Executive Officer of Engineering Animation, Inc. (NASDAQ: EAII) (EAI) from 1990 to 2000, when it was 
acquired by Unigraphics Solutions (now part of Siemens USA). Prior to EAI, Mr. Rizai was a senior research 
engineer  at  General  Motors  Research  Laboratories,  an  analyst  at Arch  Development  Corporation,  and  a 
development engineer at Ford Motor Company. He also co-founded Computer Aided Design Software, Inc. 
From  2003  to  2013,  Mr.  Rizai  was  a  board  member  of  Stafford  Development  Company,  a  real  estate, 
hospitality, restaurant and health care services company based in Tifton, GA. Mr. Rizai earned a B.S., M.S. 
and Ph.D. in Mechanical Engineering from Michigan State University and an M.B.A. from the University 
of Chicago Booth School of Business. 

Martin J. Vanderploeg, Ph.D., 59, has served as our President and Chief Operating Officer since December 
2014 and served as the Chief Operating Officer and a Managing Director of Workiva LLC from 2008 to 
December 2014. He has over 20 years of experience in mechanical engineering and advising early stage 
technology companies. Prior to founding Workiva in 2008, Mr. Vanderploeg was a founder of EAI and served 
as EAI’s Executive Vice President from 1993 until EAI was acquired by Unigraphics Solutions in 2000. Mr. 
Vanderploeg served as Chief Technology Officer of EAI from 1989 to 1999. Following the acquisition of 
EAI, Mr. Vanderploeg continued to be an advisor to various technology start-up companies. Prior to EAI, 
Mr. Vanderploeg was a tenured professor of mechanical engineering at Iowa State University from 1985 to 
1993 and was the founder and director of the Iowa State University Visualization Laboratory. Mr. Vanderploeg 
earned a B.S., M.S. and Ph.D. in mechanical engineering from Michigan State University.

Jeffrey D. Trom, Ph.D., 55, has served as Executive Vice President and Chief Technology Officer since 
December 2014 and served as a Managing Director and Chief Technology Officer of Workiva LLC from 
2008 to December 2014. He has over 20 years of experience working with information technology and 
development. Prior to founding Workiva, Mr. Trom was a founder of EAI and served as EAI’s Vice President 
from 1990 and as Chief Technology Officer in charge of software architecture, development and deployment 
from 1999 until EAI was  acquired by Unigraphics Solutions  in 2000. Thereafter, Mr. Trom served as a 
technical consultant for various technology companies, including Electronic Data Systems from 2000 to 
2002. He is president of the board of Middle Creek Montessori, a non-profit school in Bozeman, Montana. 
Mr.  Trom  earned  a  B.S.  and  M.S.  in  Mechanical  Engineering  from  University  of  Iowa  and  a  Ph.D.  in 
Mechanical Engineering from Iowa State University.

Michael S. Sellberg, 49, has served as Executive Vice President and Chief Product Officer since December 
2014 and served as Workiva LLC’s Chief Marketing Officer and Managing Director from 2009 to August 
2014, and Chief Product Officer and Managing Director from September 2014 to December 2014. He has 
over 20 years of experience in software development, product marketing and operations management. From 
2005 to 2009, Mr. Sellberg was Executive Vice President of Operations and Chief Technology Officer of 
iMed Studios, a digital agency and web studio owned by the Publicis Healthcare Communications Group. 
From 1998 to 2000, he was Divisional General Manager at EAI and Executive Director of Operations for 

103

EAI’s online collaboration solution, eVis. After EAI was acquired by Unigraphics Solutions in 2000 and 
until 2005, Mr. Sellberg led the Teamcenter product management team for Unigraphics. Mr. Sellberg earned 
a B.S. in Mechanical Engineering from University of Missouri-Rolla and an M.S. in Engineering Mechanics 
from Iowa State University.

Joseph H. Howell, 63, has served as our Executive Vice President for Strategic Initiatives since December 
2014 and served as a Managing Director of Workiva LLC from 2008 to December 2014. He has over 25 
years of experience in senior financial management and SEC reporting experience, including with early stage 
companies.  Prior  to  founding  Workiva  in  2008,  Mr.  Howell  was  the  Managing  Director  of  Financial 
Intelligence, LLC from 2007 until 2008. From 2002 to 2004, Mr. Howell served as Chief Financial Officer 
of Eid Passport, and, from 2000 to 2002, he was the Chief Financial Officer of Webridge, Inc., which was 
acquired by Click Commerce. He was also the Chief Financial Officer from 1998 to 2000 of EMusic.com 
(NASDAQ: EMUS), which was acquired by Universal Music Group. In addition, Mr. Howell served as the 
Chief Financial Officer of Merix Corporation (NASDAQ: MERX) from 1995 to 1998, Acting Chief Financial 
Officer for Borland Software (NASDAQ: BORL) from 1994 to 1995, and the Chief Accounting Officer for 
BORL from 1988 to 1995. Mr. Howell is a certified public accountant (inactive), and he earned a B.A. from 
the University of Michigan and an M.S. in Accounting from Eastern Michigan University.

J. Stuart Miller, 55, has served as our Executive Vice President, Treasurer and Chief Financial Officer since 
December 2014 and served as Chief Financial Officer of Workiva LLC from April 2014 to December 2014. 
He has over 25 years of experience advising on mergers and acquisitions and capital raising for various 
companies.  Prior  to  joining Workiva  in April  2014,  Mr.  Miller  was  a  Managing  Director  of  Colonnade 
Advisors, a mergers and acquisitions advisory firm that he founded in 1999. Previously, he was a Managing 
Director in the Investment Banking Department of J.P. Morgan. Mr. Miller joined J.P. Morgan from Credit 
Suisse First Boston, where he had worked in the Investment Banking Department. He earned a B.A. from 
Washington & Lee University and an M.B.A. from Harvard Business School.

Troy M. Calkins, 49, Mr. Calkins has served as our Executive Vice President, Secretary and General Counsel 
since December 2014 and served as General Counsel of Workiva LLC from February 2014 to December 
2014. Prior to Workiva, he was a partner at Drinker Biddle & Reath LLP, where he spent 19 years in the 
firm’s Corporate and Securities Practice Group. His practice focused on counseling both private and public 
companies  on  legal  strategy,  corporate  compliance  and  governance,  and  private  and  public  securities 
offerings. He earned a B.A. from Michigan State University and a J.D. from the University of Michigan Law 
School.

c) 

Section 16(a) Beneficial Ownership Reporting Compliance.

This information is included in our definitive proxy statement for the 2016 Annual Meeting of Stockholders 
under the heading “Section16(a) Beneficial Ownership Reporting Compliance” and is incorporated herein 
by reference.

d)  

Code of Ethics.

This information is included in our definitive proxy statement for the 2016 Annual Meeting of 
Stockholders under the heading “Corporate Governance” and is incorporated herein by reference.

Information regarding our Audit Committee and Nominating and Governance Committee is set 
e) 
forth in our definitive proxy statement for the 2016 Annual Meeting of Stockholders under the heading 
“Corporate Governance” and is incorporated herein by reference.

104

Item 11.  Executive Compensation

This  information  is  included  in  our  definitive  proxy  statement  for  the  2016 Annual  Meeting  of 
Stockholders  under  the  headings  “Executive  Compensation”  and  “Director  Compensation”  and  is 
incorporated herein by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters

This  information  is  included  in  our  definitive  proxy  statement  for  the  2016 Annual  Meeting  of 
Stockholders  under  the  headings  “Ownership  of  Common  Stock”  and  “Equity  Compensation  Plan 
Information” and is incorporated herein by reference.

Item 13. Certain Relationships and Related Transactions and Director Independence

This  information  is  included  in  our  definitive  proxy  statement  for  the  2016 Annual  Meeting  of 
Stockholders under the headings “Certain Relationships and Related-Party and Other Transactions” and 
“Corporate Governance” and is incorporated herein by reference.

Item 14. Principal Accounting Fees and Services

This  information  is  included  in  our  definitive  proxy  statement  for  the  2016 Annual  Meeting  of 
Stockholders  under  the  heading  “Ratification  of  the  Appointment  of  Independent  Registered  Public 
Accounting Firm” and is incorporated herein by reference.

105

 
 
 
 
Item 15. Exhibits and Financial Statement Schedules

The following documents are filed as part of this Form 10-K:

Part IV.

1.  All financial statements. See Index to Consolidated Financial Statements in Item 8 of this Annual 

Report on Form 10-K. 

2.  Financial Statement Schedules. Financial statement schedules are omitted as they are either not 
required or the information is otherwise included in the consolidated financial statements.

3.  Exhibits. See Exhibit Index.

106

SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the 
Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized 
on this 1st day of March, 2016. 

WORKIVA INC.

/s/ Matthew M. Rizai, Ph.D.

By:
Name: Matthew M. Rizai, Ph.D.
Title:

Chairman and Chief Executive
Officer

POWER OF ATTORNEY

The undersigned officers and directors of Workiva Inc. hereby severally constitute Matthew M. Rizai 
our true and lawful attorney, with full power to him, to sign for us in our names in the capacities indicated 
below the Annual Report on Form 10-K filed herewith and any and all amendments thereto, and generally 
do all such things in our name and on our behalf in our capacities as officers and directors to enable Workiva 
Inc.  to  comply  with  the  provisions  of  the  Securities  and  Exchange  Commission,  hereby  ratifying  and 
confirming our signatures as they may be signed by our said attorneys, or any one of them on the Annual 
Report on Form 10-K and any and all amendments thereto.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed 

below by the following persons on behalf of the Registrant and in the capacities indicated and on the dates 
indicated.

Signature

Title

/s/ Matthew M. Rizai, Ph.D.
Matthew M. Rizai, Ph.D.

Chairman of the board and Chief Executive Officer
(Principal Executive Officer)

/s/ J. Stuart Miller
J. Stuart Miller

/s/ Jill Klindt
Jill Klindt

/s/ Eugene S. Katz
Eugene S. Katz

/s/ Michael M. Crow, Ph.D.
Michael M. Crow, Ph.D.

/s/ Robert H. Herz
Robert H. Herz

/s/ David S. Mulcahy
David S. Mulcahy

/s/ Suku Radia
Suku Radia

/s/ Martin J. Vanderploeg, Ph.D.
Martin J. Vanderploeg, Ph.D.

Executive Vice President, Treasurer and Chief Financial Officer
(Principal Financial Officer)

Vice President and Chief Accounting Officer
(Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

S-1

Date

March 1, 2016

March 1, 2016

March 1, 2016

March 1, 2016

March 1, 2016

March 1, 2016

March 1, 2016

March 1, 2016

March 1, 2016

 
 
 
EXHIBIT INDEX 

Exhibit
Number

Description

3.1

3.2

4.1

10.1*

10.2*

10.3*

10.4* 

10.5*

10.6*

10.7*

10.8

10.9

10.10

10.11

10.12

21.1

23.1

24.1

31.1

31.2

Certificate of Incorporation of Workiva Inc., incorporated by reference from Exhibit 3.1 to the 
Company’s Current Report on Form 8-K filed on December 16, 2014.

Bylaws of Workiva Inc., incorporated by reference from Exhibit 3.2 to the Company’s Current 
Report on Form 8-K filed on December 16, 2014.

Form of the Company’s Class A common stock certificate, incorporated by reference from Exhibit 
4.1 to the Company’s Registration Statement on Form S-1 filed on November 17, 2014.

Amended and Restated Workiva Inc. 2009 Unit Incentive Plan, incorporated by reference from 
Exhibit 4.4 to the Company’s Registration Statement on Form S-8 filed on December 16, 2014.

Workiva  Inc.  2014  Equity  Incentive  Plan,  incorporated  by  reference  from  Exhibit  4.5  to  the 
Company’s Registration Statement on Form S-8 filed on December 16, 2014.

Form of Nonqualified Stock Option Grant for Executive Officers under 2014 Equity Incentive Plan, 
incorporated by reference from Exhibit 10.3 to the Company’s Registration Statement on Form 
S-1 filed on October 17, 2014.

Form  of  Restricted  Stock  Grant  for  Executive  Officers  under  2014  Equity  Incentive  Plan, 
incorporated by reference from Exhibit 10.4 to the Company’s Registration Statement on Form 
S-1 filed on October 17, 2014.

Form of Restricted Stock Grant for Non-Employee Directors under 2014 Equity Incentive Plan, 
incorporated by reference from Exhibit 10.5 to the Company’s Registration Statement on Form 
S-1 filed on October 17, 2014.

Form of Employment Agreement, incorporated by reference from Exhibit 10.6 to the Company’s 
Registration Statement on Form S-1 filed on November 17, 2014.

Form of Indemnification Agreement, incorporated by reference from Exhibit 10.7 to the Company’s 
Registration Statement on Form S-1 filed on November 17, 2014.

Sublease Agreement, dated December 19, 2011, as amended October 2, 2013, between the Company 
and  2900  University,  LLC,  incorporated  by  reference  from  Exhibit  10.8  to  the  Company’s 
Registration Statement on Form S-1 filed on October 17, 2014.

Loan and Security Agreement, dated August 22, 2014, as amended effective as of September 20, 
2014 and November 25, 2014, by and among the Company, Workiva International LLC and Silicon 
Valley Bank, incorporated by reference from Exhibit 10.9 to the Company’s Registration Statement 
on Form S-1 filed on December 1, 2014.

Google Cloud Platform License Agreement, dated July 24, 2014, between the Company and Google 
Inc., incorporated by reference from Exhibit 10.10 to the Company’s Registration Statement on 
Form S-1 filed on October 17, 2014.

Series 2014 Convertible Promissory Note issued to Bluestem Capital Appreciation Fund, LLC, 
dated July 31, 2014, incorporated by reference from Exhibit 10.11 to the Company’s Registration 
Statement on Form S-1 filed on November 17, 2014.

Third Amendment to Loan and Security Agreement dated February 26, 2015 by and among Workiva 
Inc., Workiva International LLC and Silicon Valley Bank, incorporated by reference from Exhibit 
10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2015.

List of Subsidiaries of the Company.

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm.

Power of attorney (incorporated by reference to the signature page of this Annual Report on Form 
10-K).

Certification  of  the  Chief  Executive  Officer, pursuant  to  Rule  13a-14(a)/15d-14(a),  as  adopted 
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

Certification  of  the  Chief  Financial  Officer,  pursuant  to  Rule  13a-14(a)/15d-14(a),  as  adopted 
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

E-1

32.1#  

32.2#  

101.INS

101.SCH

101.CAL

101.DEF

101.LAB

101.PRE

Certification of the Chief Executive Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant 
to Section 906 of the Sarbanes-Oxley Act of 2002.

Certification of the Chief Financial Officer, pursuant to 18 U.S.C. Section 1350, as adopted pursuant 
to Section 906 of the Sarbanes-Oxley Act of 2002.

XBRL Instance Document.

XBRL Taxonomy Extension Schema Document.

XBRL Taxonomy Extension Calculation Linkbase Document.

XBRL Taxonomy Extension Definition Linkbase Document.

XBRL Taxonomy Extension Label Linkbase Document.

XBRL Taxonomy Extension Presentation Linkbase Document.

* Indicates a management contract or compensatory plan.

# As contemplated by SEC Release No. 33-8212, these exhibits are furnished with this Annual Report on Form 10-K 
and are not deemed filed with the Securities and Exchange Commission and are not incorporated by reference in any 
filing of Workiva Inc. under the Securities Act of 1933 or the Exchange Act of 1934, whether made before or after the 
date hereof and irrespective of any general incorporation language in such filings. 

E-2

CERTIFICATION UNDER SECTION 302 OF THE 
SARBANES-OXLEY ACT OF 2002 

I, Matthew M. Rizai, Ph.D., certify that: 

1.  

I have reviewed this Annual Report on Form 10-K of Workiva Inc.; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state 

2.  
a material fact necessary to make the statements made, in light of the circumstances under which such statements 
were made, not misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, 

3.  
fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.  
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure 
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

Designed such disclosure controls and procedures, or caused such disclosure controls and 
a.  
procedures to be designed under our supervision, to ensure that material information relating to the 
registrant, including its consolidated subsidiaries, is made known to us by others within those entities, 
particularly during the period in which this report is being prepared; 

Designed such internal control over financial reporting, or caused such internal control over 

b.  
financial reporting to be designed under our supervision, to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles;

c.  
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in 
this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end 
of the period covered by this report based on such evaluation; and 

d.  
Disclosed in this report any change in the registrant's internal control over financial reporting that 
occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of 
an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's 
internal control over financial reporting; and 

The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal 

5.  
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions): 

All significant deficiencies and material weaknesses in the design or operation of internal control 

a.  
over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, 
process, summarize and report financial information; and 

b.  
significant role in the registrant's internal control over financial reporting. 

Any fraud, whether or not material, that involves management or other employees who have a 

Date: March 1, 2016

/s/ Matthew M. Rizai, Ph.D.                 
Matthew M. Rizai, Ph.D. 
Chairman and Chief Executive Officer 
(Principal Executive Officer)

CERTIFICATION UNDER SECTION 302 OF THE 
SARBANES-OXLEY ACT OF 2002 

I, J. Stuart Miller, certify that: 

1.  

I have reviewed this Annual Report on Form 10-K of Workiva Inc.; 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state 

2.  
a material fact necessary to make the statements made, in light of the circumstances under which such statements 
were made, not misleading with respect to the period covered by this report; 

Based on my knowledge, the financial statements, and other financial information included in this report, 

3.  
fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as 
of, and for, the periods presented in this report; 

4.  
The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure 
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

Designed such disclosure controls and procedures, or caused such disclosure controls and 
a.  
procedures to be designed under our supervision, to ensure that material information relating to the 
registrant, including its consolidated subsidiaries, is made known to us by others within those entities, 
particularly during the period in which this report is being prepared; 

Designed such internal control over financial reporting, or caused such internal control over 

b.  
financial reporting to be designed under our supervision, to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles;

c.  
Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in 
this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end 
of the period covered by this report based on such evaluation; and 

d.  
Disclosed in this report any change in the registrant's internal control over financial reporting that 
occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of 
an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's 
internal control over financial reporting; and 

The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal 

5.  
control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of 
directors (or persons performing the equivalent functions):

All significant deficiencies and material weaknesses in the design or operation of internal control 

a.  
over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, 
process, summarize and report financial information; and 

b.  
significant role in the registrant's internal control over financial reporting. 

Any fraud, whether or not material, that involves management or other employees who have a 

Date: March 1, 2016

/s/ J. Stuart Miller                                  
J. Stuart Miller
Executive Vice President, Treasurer 
and Chief Financial Officer 
(Principal Financial Officer)

CERTIFICATION UNDER SECTION 906 OF THE 
SARBANES-OXLEY ACT OF 2002 

I, Matthew M. Rizai, Chairman and Chief Executive Officer of Workiva Inc. (the “Company”), do hereby certify, 
pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to the 
best of my knowledge:

1. 

the Annual Report on Form 10-K of the Company for the year ended December 31, 2015 (the “Report”) fully 
complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; 
and

2. 

the information contained in the Report fairly presents, in all material respects, the financial condition and 
results of operations of the Company for the periods presented therein.

Date: March 1, 2016

/s/ Matthew M. Rizai, Ph.D.                 
Matthew M. Rizai, Ph.D. 
Chairman and Chief Executive Officer 
(Principal Executive Officer)

CERTIFICATION UNDER SECTION 906 OF THE 
SARBANES-OXLEY ACT OF 2002 

I, J. Stuart Miller, Chief Financial Officer of Workiva Inc. (the “Company”), do hereby certify, pursuant to 18 U.S.C. 
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to the best of my knowledge:

1. 

the Annual Report on Form 10-K of the Company for the year ended December 31, 2015 (the “Report”) fully 
complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; 
and

2. 

the information contained in the Report fairly presents, in all material respects, the financial condition and 
results of operations of the Company for the periods presented therein.

Date: March 1, 2016

/s/ J. Stuart Miller                             
J. Stuart Miller                                         
Executive Vice President, Treasurer 
and Chief Financial Officer 
(Principal Financial Officer)

Matthew M. Rizai Chairman and Chief Executive Officer, Workiva Inc.Martin J. Vanderploeg President and Chief Operating Officer, Workiva Inc.Michael M. Crow President, Arizona State UniversityRobert H. Herz President, Robert H. Herz LLCEugene S. Katz Retired Partner, PricewaterhouseCoopersDavid S. Mulcahy Chairman, Monarch Materials Group, Inc. and MABSCO Capital, Inc.Suku Radia Chief Executive Officer, Bankers Trust CompanyMatthew M. Rizai Chairman and Chief Executive OfficerMartin J. Vanderploeg President and Chief Operating OfficerTroy M. Calkins Executive Vice President, Secretary and General CounselJoseph H. Howell Executive Vice President for Strategic InitiativesJ. Stuart Miller Executive Vice President, Treasurer and Chief Financial OfficerMichael S. Sellberg Executive Vice President and Chief Product OfficerJeffrey D. Trom Executive Vice President and Chief Technology OfficerTransfer Agent Computershare P.O. Box 30170 College Station, TX 77842 877-373-6374 computershare.com/investorStock Listing Our Class A Common Stock is listed on the New York Stock Exchange under the symbol WK.BOARD OF DIRECTORSEXECUTIVE MANAGEMENTCopyright InformationCopyright ©2016, Workiva Inc. All rights reserved. Workiva, Wdesk  and workiva.com are registered trademarks of Workiva Inc.Workiva owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.