Quarterlytics / Personal Products & Services / XPS Pensions Group

XPS Pensions Group

xps · ASX
Claim this profile
Ticker xps
Exchange ASX
Sector
Industry Personal Products & Services
Employees 1001-5000
← All annual reports
FY2022 Annual Report · XPS Pensions Group
Sign in to download
Loading PDF…
X

P

S

P

e

n

s

i

o

n

s

G

r

o

u

p

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

2

2

We do the

right thing

Annual Report and Accounts 2022

 
 
 
 
 
 
 
Financial Statements
Independent Auditor’s Report  
Consolidated Statement  
of Comprehensive Income 
Consolidated Statement  
of Financial Position 
Consolidated Statement  
of Changes in Equity 
Consolidated Statement of Cash Flows 
Notes to the Consolidated  
Financial Statements 
Statement of Financial Position  
– Company 
Statement of Changes in Equity  
– Company 
Statement of Cash Flows – Company 
Notes to the Financial Statements  
– Company 
Company Information 

96

103

104

105
106

107

142

143
144

145
149

Contents

Strategic Report
Overview 
Investment case 
Business model 
Market overview 
Our strategy 
Co-Chief Executives’ review 
Sustainability 
Chief Financial Officer’s review 
Task Force on Climate-related  
Financial Disclosures 
Non-Financial Information Statement 
Principal Risks and Uncertainties 

Governance
Chairman’s governance report  
Board of Directors 
Group Governance at a Glance 
Board and Committee Composition  
and Operation 
Division of Responsibilities 
Engaging with our stakeholders 
Board effectiveness 
Nomination Committee 
Audit & Risk Committee 
Sustainability Committee 
Directors’ remuneration report 
Directors’ report 
Directors’ responsibility statement 

2
5
6
10
12
14
22
36

40
43
44

50
52
54

54 
57
59
61
62
64
68
70
91
95

Strategic report

We exist to shape and support

 safe, robust and
well-understood
pension schemes 
for the benefit of 
people and society.

XPS Pensions Group Annual Report 2022

1

What we want to achieve
We are a forward-looking, ambitious business.  
We are a leading independent pensions and 
administration consulting firm – the best place for 
people to work, and the best partner for our clients.

Our values

We are 
ambitious

We do the  
right thing

We are  
agile

We are  
helpful

We are  
experts

Read more on page 24

Our strategic priorities

Regulatory  
change

Expand  
services

Grow  
market share

Mergers & 
acquisitions

Read more on page 12

Our sustainability framework focuses on...

Governance

Our 
employees

Our  
clients 

Our 
communities

Our 
environment

Read more on page 22

2

XPS Pensions Group Annual Report 2022

Financial highlights

Revenue

FY 2022 

FY 2021 

Adjusted EBITDA1

FY 2022 

FY 2021 

£138.6m

£127.9m

+8%

£34.1m

£32m

+7%

Adjusted diluted earnings per share2

FY 2022 

FY 2021 

FTE Employees3

FY 2022 

FY 2021 

10.2p

9.8p

+4%

1,442

1,325

+9%

Proposed full year dividend

Strategic report

Operational highlights

•  Significant new client wins including 
being appointed pensions advisory 
partner by BT Group plc

•  Partnership announced with abrdn plc 

to launch a UK DB master trust

•  Acquisition of Michael J Field Consulting 

Actuaries to expand our SIP business

•  Investment in developing our proprietary 

administration platform to drive 
operational efficiencies in the future

•  Developed our services including 
member analytics, GMP, trustee 
governance / secretarial services, 
risk transfer

•  Winner of Actuarial Consulting Firm of 

the Year and Investment Consulting Firm 
of the Year at the Professional Pensions 
UK Pensions Awards 2021

•  Strong client survey results with 93% 

of clients ‘satisfied’ or better

•  Excellent staff survey results with 95% 
of staff agreeing or strongly agreeing 
that XPS is a good place to work

FY 2022 

FY 2021 

Net debt4

FY 2022 

FY 2021 

Profit before tax

FY 2022 

FY 2021 

Basic EPS

FY 2022 

FY 2021 

7.2p

6.7p

 +7%

•  We became carbon neutral and continued 

to be a signatory to the Stewardship 
Code for our investment advice

£54.6m

£50.4m

 +8%

£11.4m

£16.9m

 +48%

4.6p

4.4p

+5%

1    Adjusted EBITDA excludes the impact of share-based payment costs, fair 
value adjustments of contingent consideration, and exceptional costs.

2   Adjusted diluted earnings per share from continuing operations. It 
is based on adjusted profit after tax, which excludes the impact of 
amortisation of intangible assets, share-based payment costs, fair value 
adjustment of contingent consideration, exceptional costs, and the tax 
impact of these items. See Note 6 in the financial statements.

3  As at year end.

4  Excluding lease liabilities.

XPS Pensions Group Annual Report 2022

3

At a glance

Scale, agility and

expertise

What we do

Our services

XPS Pensions Group is a leading 
pensions consultancy and administrator 
in the UK. We have benefits of scale 
– we have a breadth of experience to 
draw on and can invest in solutions 
for the benefit of our clients – yet we 
remain agile, able to respond quickly 
as the world around our clients shifts.

As the only UK pensions specialist listed 
on the London Stock Exchange Main 
Market, we have the flexibility to think 
and act differently.

1,500+

Employees

>1,500

Pension scheme clients

Our locations

16

UK Locations

Our 16 locations give us 
access to staff, expertise 
and clients across the UK.

Pensions
We provide pragmatic advice that addresses 
the specific and often complex challenges 
faced by UK pension schemes and their 
corporate sponsors.

www.xpsgroup.com/what-we-do/
pensions-advisory/

Investment
We provide clear and independent 
investment advice which we help clients 
implement quickly and effectively.

www.xpsgroup.com/what-we-do/
investment-consulting/

Administration
Award winning, client and member focused 
pension scheme administration.

www.xpsgroup.com/what-we-do/
administration/

National Pension Trust
The National Pension Trust (NPT) is a 
multi-employer defined contribution master 
trust offering members full retirement 
flexibilities. Economies of scale and cutting 
edge technology means charges are low for 
members and there are no ongoing costs 
for employers.

www.nationalpensiontrust.com

Self Invested Pensions
XPS Self Invested Pensions is an award 
winning SIPP and SSAS pension provider, 
trustee and administrator, which has 
specialised in self invested pensions for 
more than 40 years.

www.xpsselfinvestedpensions.com

4

XPS Pensions Group Annual Report 2022

Investment case

Strategic report

Diversified and stable client base 
We have long-standing relationships with a large and diverse client base, 
consisting of over 1,500 clients. We have a strong brand and have won multiple 
industry awards for our client service.

Read more on page 14

Well positioned in a sustainable market with favourable 
market trends
There are c.£2trillion of liabilities of private UK defined benefit pension schemes 
and a rapidly growing defined contribution market. Regulatory developments 
are driving increased client activity and demand for our services.

Read more on page 10

1,500+ 

clients
Top ten clients represent 16% 
of revenue

£2bn+ 

size of annual fee market

Long dated liabilities in UK defined 
benefit schemes

Track record of positive financial performance and 
dividend yield 
XPS has delivered year-on-year revenue growth, through a range of 
macroeconomic conditions, for the past five years since listing on the London 
Stock Exchange.

23%

Revenue CAGR over the last 
five years

Read more on page 36

Trusted expertise and highly engaged colleagues
The outstanding expertise and client service focus of our colleagues is widely 
relied upon and highly valued by our clients. We have high client satisfaction 
scores and our people think XPS is a great place to work.

Read more on page 26

Non-cyclical and recurring revenues
Our services are typically provided on the basis of an open-ended engagement with 
clients and are compliance-driven to a statutory timetable. They are therefore required 
in all parts of the economic cycle. We have a high degree of visibility of our revenue.

Read more on page 11

95%of our people think XPS is a great 

place to work 

90%+

Repeat recurring revenue across 
the business

Opportunities for earnings enhancing M&A and scale up 
We have a proven track record of successful earnings enhancing M&A 
which demonstrates our ability to execute deals that are aligned to our 
corporate strategy.

5

Acquisitions since listing in 2017

Read more on page 14

Strong cash conversion and growing dividends
The Group has a robust balance sheet, consistently high cash conversion and 
has continued to pay two-thirds of adjusted profit in dividends each year 
since listing.

96%

Adjusted operating cash conversion

Read more on page 36

Why invest 

in XPS?

XPS Pensions Group Annual Report 2022

5

Business model

Robust and

    predictable

growth

XPS Pensions Group is a leading pensions consulting and administration business 
focused on UK pension schemes.

Our mission
To be a sustainable business that allows us to build long-term relationships with our clients, 
offers a great place to work for our people and delivers value to all our stakeholders.

Inputs

Our people 
Experts in their fields, our people drive 
the business. They’re the innovators, the 
problem-solvers, the forward-thinkers 
and that’s why we invest in them

Full service,  
independent offering

Our culture  
Employee-centric; inclusive; friendly; 
meritocratic – our culture empowers  
our business

Non-Cyclical and recurring 
revenues + better outcomes for 
pension scheme members

Our technology  
We invest in technology to deliver our 
services efficiently, and to bring clarity 
and understanding to the complex 
problems we help to solve

Large, highly visible  
and growing workplace  
pensions market

6

XPS Pensions Group Annual Report 2022

 
Strategic report

Outputs

Value for all stakeholders

Blue-chip client base

High levels of service

Innovative solutions

Thought leadership

Strong award-winning brand

Clients
•  Specialist insight and expertise leading 
to better outcomes for all stakeholders
•  High-quality service and tailored solutions
•  Value for money

Employees
•  Stimulating working environment and 

attractive career prospects

•  First-class training and support towards 

professional qualifications

•  Competitive remuneration and benefits

Shareholders
•  Track record of growing revenues, profits 
and dividends – more than £57 million 
paid in dividends since listing in 2017

•  Non-cyclical demand for services
•  Highly predictable revenues
•  Strong cash generation

Other stakeholders
•  Communities

•  Employee involvement in fundraising 

and volunteering

•  Positive impact on communities through 
supporting local and national charities

•  Regulators and suppliers

•  Establishing open and fair relationships
•  Regular engagement and communication

XPS Pensions Group Annual Report 2022

7

Business model continued

Building on our
 expertise...

Since we appointed XPS as our 
pensions partner, it’s developed an 
online platform that enables us to truly 
work as an extension of each other’s 
team. This sharing of technology, 
knowledge, training and infrastructure 
is a novel way of working together 
which we hadn’t seen proposed before 
by any other consultancy.”

Shan Abdullah,
Senior Finance Lead, Pensions Risk, BT Group plc

8

XPS Pensions Group Annual Report 2022

Strategic report

Creating an “industry-first” advisory  
partnership model with BT Group plc

In 2021 BT wanted to completely change the way it worked with its advisers. 
We met with BT to understand its needs in detail and it was clear that 
the traditional advisory model would not work for it, so we reinvented 
our advisory model to make XPS virtually part of the BT in-house team. 
We did this by giving BT:

Access to staff 
We deployed XPS 
staff across grades 
to provide BT  
with instant access 
to resource, as if 
they are part of  
the BT team.

Access to research 
We provide direct 
access to our 
in-house pensions, 
regulatory and 
investment research 
capabilities.

Access to 
modelling tools 
We have made our 
internal actuarial, 
benefit and 
investment models 
available to the 
BT team to do its 
own analysis.

Access to advice 
We provide BT  
with focused 
advice it can  
rely on – the  
timing and scope  
are agreed with its 
in-house team.

...delivering at

scale

XPS Pensions Group Annual Report 2022

9

Market overview

Scale, agility and 
           expertise

At XPS, we cover all things workplace pensions related. We help trustees and employers 
run pension schemes for the benefit of both current and former employees. We provide 
advice to trustees and corporate sponsors, and we support scheme members in a way 
that is relevant, innovative and easily digestible. We deliver services and solutions that 
are designed to protect the value of pension schemes. Above all, we work to ensure all 
members receive their pensions in full.

Large market
Of the £2.7 trillion private 
sector market, defined benefit 
(DB) schemes, where employers 
promise members a specified 
pension on retirement, account for 
£2.3 trillion. Defined contribution 
(DC) schemes, where employees 
and employers’ contributions are 
invested with the proceeds used 
to buy a pension and/or other 
benefits at retirement, account 
for the remaining £0.5 trillion. 
DB schemes are rarely offered to 
employees these days; however, 
they will still require advice 
and services for many years to 
come to ensure good outcomes 
for members who have built 
up promises in these schemes. 
DC represents the future. 

In terms of fee market size across 
workplace pensions advice and 
administration, covering both DB 
and DC, this is estimated at over 
£2 billion per annum.

DB or DC
DB schemes were workplace 
pensions’ vehicle of choice until 
the mid-1990s. By this point, 
many established schemes had 
grown considerably in size, both 
in terms of assets and the pension 
promises made by employers. 
At the same time, new regulations 
were adding to the funding 
and administrative demands on 
employers. Retrospective changes 
were made that gave members 
more protection at a big cost to 
employers – for example, in the 
early 1990s it became mandatory 
for pension promises to be inflation 
linked all the way to retirement. 
Increasingly deemed too expensive 
by employers, DB schemes began 
to close firstly to new joiners in the 
late 1990s and then a decade or 
so later to the further build-up of 
benefits for existing members. 

Today, half of all private sector DB 
schemes remain open to building 
benefits, while an even smaller 
proportion still allow new joiners. 
The run-off of these schemes will 
happen over a very long period 
of time; some members will still 
be receiving benefits in 50 to 60 
years’ time.

As DB schemes closed to the 
build-up of employees’ pensions, 
DC schemes opened. Essentially 
tax-efficient savings accounts 
funded by contributions that 
will one day provide long-term 
income streams, DC transfers the 
risk associated with providing 
retirement income away from 
the employer to the employee. 
They do not transfer away the 
responsibilities of employers 
and trustees. As with DB, DC 
schemes still need to be safely and 
securely administered. Trustees 
still need advice. Members still 
have to be engaged and informed, 
arguably more so as retirement 
income is dependent on the size 
of contributions and investment 
performance, as opposed to the 
promises of employers. 

10

XPS Pensions Group Annual Report 2022

Strategic report

Workplace pensions market 
in numbers

Overall value in terms of assets1

£2.7tn
5,220

Number of DB schemes2

Annual fee market value3

>£2bn
£80bn

Size range of DB schemes Private 
sector/PPF eligible - £80bn to less 
than £1m

1,370

Size of DC market - Number of single 
trust DC schemes4

23.4m

Number of members in DC 
schemes in private sector 
occupational pension1,4 

Sources:

1   https://www.ons.gov.uk/economy/investmentspensionsandtrusts/bulletins/

fundedoccupationalpensionschemesintheuk/july2021toseptember2021

2  https://www.ppf.co.uk/sites/default/files/2021-12/PPF_PurpleBook_2021.pdf

3  Professional Pensions.

4   DC trust: scheme return data 2021 to 2022 | The Pensions Regulator https://

www.thepensionsregulator.gov.uk/en/document-library/research-and-

analysis/dc-trust-scheme-return-data-2021-2022

•  ESG-overlayed investment 

advice, that is becoming more 
and more important. 

So too is the competitive landscape 
of the market. Below the three 
big players, for whom workplace 
pensions are just one area of 
business, are more agile mid-tier 
players, such as XPS, for whom 
workplace pensions represent near 
100% of business activities. 

Significant room remains for market 
share growth for mid-tier firms, 
either organically or through 
consolidation opportunities. 

Societally important
The market exists to help pension 
schemes deliver promises made 
and to give underlying members 
financial security in retirement. 
It also has a role to play in promoting 
sustainable/responsible business 
practices via the trillions of assets 
under management/advisory. 
Pensions and ESG represent 
two of the most pressing issues 
confronting society today. The 
workplace pensions market can 
positively impact both of these.

Long dated 
Whether DB or DC, the ultimate 
goal of workplace pensions 
remains the same – to provide 
members with the optimal financial 
outcome on retirement. While each 
pension scheme is different and 
requires advice that is relevant 
to it, for as long as a scheme 
exists, it will continue to require 
actuaries, such as XPS, and the 
services they provide, to navigate 
the ever-changing regulatory, 
governance and market landscape 
so that members receive the 
retirement income they expect. 
The market for the provision of 
workplace pensions services to 
both trustees and companies is 
therefore long dated. 

Highly visible
Whatever the prevailing macro 
environment, pension schemes 
require up-to-date advice and 
solutions, and there are core 
compliance requirements they 
must adhere to on an ongoing 
basis. This generates highly visible 
and recurring revenue streams – for 
example c.90% of XPS’s revenues 
are repeat/recurring. As a result, 
the workplace pensions market 
is largely independent of the 
economic cycle and, by definition, 
is defensive. 

Growing
Defensive does not mean the 
c. £2 billion fee market, which 
typically grows each year at 
least at the rate of inflation, lacks 
growth drivers. Long term growth 
drivers include:

•  De-risking schemes via buy-ins 

and buy-outs; 

•  master trusts/consolidation 
vehicles, that enable smaller 
schemes to benefit from 
economies of scale; 

•  ongoing regulatory change, 
requiring new advice to be 
given and new solutions to 
be developed;

•  administration outsourcing, that 
provides a solution for internally 
administered schemes weighed 
down by an ever-complex 
regulatory landscape; and

XPS Pensions Group Annual Report 2022

11

Our strategy

Our 
 strategic priorities

We are a forward-looking and ambitious business.  
Our objective is to be the pre-eminent UK focused pensions consulting and administration firm. One that 
offers a clearly differentiated alternative to the Big 3 – able to operate at scale and yet agile enough to 
provide clients with superior service at better value than our larger rivals.

Our strategy is to deliver our objective, while remaining focused on achieving profitable growth, and is 
centred around four key pillars.

Regulatory change
Whenever there is regulatory 
change, our clients need bespoke 
advice and support. Periods of 
significant regulatory upheaval 
are therefore drivers of market 
growth. Today, more regulatory 
change is taking place, or is in the 
pipeline, than at any time in the 
past 20 years.

Expand services
We provide a full range of 
services that pension trustees and 
corporate sponsors need. But 
for many clients, we only provide 
one service and could deliver 
more. Expanding our current 
service offerings to existing 
clients represents a significant 
opportunity, as does developing 
new services that help deliver 
better outcomes for members.

We also have strong analytical 
and administration skills that can 
be deployed more widely than 
the pensions industry and this 
presents an opportunity for us 
to grow and diversify.

Progress
During the year, further mandates were won from a number of large schemes for our end to 
end GMP equalisation solution. We helped our clients to adapt to the Pension Schemes Act 
2021 and we continued to develop solutions in line with the evolving funding regulations. 
Our market leading approach on GMP won us wide ranging mandates including on some 
large schemes outside of our existing client portfolio.

Priorities for FY 2023
Advise and support client response to 
recent regulatory changes such as the 
Pension Schemes Act 2021. Ensure clients 
are prepared for upcoming New Funding 
Code (expected end-2022) and Single 
Code of Practice. Continue roll-out of 
GMP equalisation solution.

Key risks
•  Third party supplier/outsourcing
•  Strategy
•  Errors
•  Theft and fraud

140Phase 1 GMP equalisation 

reports issued

£5.1m

Revenue from GMP equalisation work

Progress
We continued to add new solutions to our offering, including Member Analytics and 
Mortality Analytics tools. We also invested in our Trustee Secretarial Services Unit and 
appointed a Head of Trustee and Governance Services. In March 2022, we announced 
a strategic alliance with abrdn plc to launch a UK DB master trust that will deliver a 
one-stop shop solution for small- and medium-sized legacy DB pension schemes, 
generate cost savings and improve governance and member benefit security.

Priorities for FY 2023
Launch UK DB master trust with abrdn plc

Continued growth of our de-risking 
practice including delivering large 
insurance transactions

Continued growth in Trustee 
Governance Services

National Pension Trust being introduced 
across our client base

Key risks
•  Strategic planning and execution
•  Financial performance
•  Information/cyber security
•  Staff/human resources
•  Client engagement
•  Client engagement
•  Business conduct and reputation

212Member analytics mandates 

in the year

£1.3bn

NPT assets under management

12

XPS Pensions Group Annual Report 2022

Strategic report

Grow market share
We seek to grow our business  
by winning ‘new logo’ clients 
– those pension schemes and 
sponsors with whom we have no 
existing relationship.

Progress
Our Market Force Initiative generated multiple new business leads from the large 
pension schemes targeted. Several of these were converted during the year in both 
advisory and pension administration including Wood Group, Mitchells & Butlers and 
the BT Group.

Priorities for FY 2023
Continue roll-out of Market Force 
Initiative to grow and convert new 
business pipeline.

Key risks
•  Strategy
•  Errors
•  Third party supplier/outsourcing
•  Strategic planning and execution

8%Organic revenue growth 47Client schemes with over £1bn assets

Mergers and Acquisitions
We operate in a fragmented 
market. Being one of the  
largest mid-tier independent 
companies in the sector, there 
is an opportunity to grow 
our market share through the 
acquisition of businesses that  
can boost our scale and capability 
in certain specialist areas.

Progress
Acquisition of specialist SIPP and SSAS provider, Michael J Field Consulting Actuaries, 
which complements our existing capabilities and expands the reach of our offering to 
a wider base of clients and financial advisers.

Priorities for FY 2023
Continue to evaluate potential 
acquisitions that meet investment and 
strategic criteria.

Key risks
•  Financial performance
•  Business conduct and reputation

4Bolt on transactions in the last 4 years £14m

Earnings enhancing capital deployed

XPS Pensions Group Annual Report 2022

13

Co-Chief Executives’ review

Delivering long-term

 sustainable

growth

We are focused on improving profitability and delivering long-term sustainable growth 
for our shareholders whilst taking into account the interests of all stakeholders. We 
have continued to make progress across our four strategic pillars and are focusing 
on building XPS into the pre-eminent independent pensions actuarial, consulting and 
administration business we set out to build. 

Five years as a publicly traded 
company – five years of growth 
The increase in revenue this year to 
£139 million represents a significant 
2.7x increase in the size of our 
business and the highest level 
of year on year organic growth 
since our public listing in 2017. We 
were appointed pensions advisory 
partner by BT Group plc, the UK’s 
largest corporate pension scheme; 
we developed our partnership 
with abrdn plc to launch a UK 
defined benefit (DB) master 
trust; we became carbon neutral 
across the entire value chain; we 
acquired Michael J Field Consulting 
Actuaries – the year under 
review is not short of significant 
corporate milestones. 

There was another major 
achievement during the year 
though, one that was neither 

strategic, financial nor operational: 
February 2022 marked the 
five-year anniversary of our 
admission to the premium segment 
of the London Stock Exchange. As 
with all anniversaries, this provides 
an opportunity to reflect on how 
far we have come since listing. 

On admission, we became 
the UK’s only publicly listed 
pensions actuarial, consulting and 
administration company. We still 
are today. What has changed is the 
scale and breadth of our business. 
In 2017, the Group had 450 
employees, generated revenues 
and adjusted EBITDA of £52 million 
and £17.5 million respectively 
and had a client base of c. 400. 
Five years on, XPS employs 
1,500 people, is reporting annual 
revenues and adjusted EBITDA 
of £138.6 million and £34.1 million 

As I look back over the last five years, I 
am extremely proud of how far we have 
come, but I’m even more excited about 
the future. We are a market leading firm 
with great solutions for clients, and have 
created a really strong platform for 
growth for the benefit of our people 
and all our stakeholders.”

Paul Cuff,
Co-Chief Executive Officer

14
14

XPS Pensions Group Annual Report 2022

Strategic report

Financial performance:  
highest organic revenue  
growth since listing
With total Group revenues up 
8.4% to £138.6 million (FY 2021: 
£127.9 million), the year ended 
31 March 2022 saw us maintain our 
track record of reporting at least 
mid-single digit revenue growth 
every year since our listing in 2017. 

Within Advisory (Pensions 
Actuarial and Consulting and 
Pensions Investment Consulting), 
revenues grew 7.1% to £77.4 million, 
while Administration revenues were 
up 8.5% to £50.8 million. 

respectively and has more than 
doubled the number of clients 
to over 1,500. Furthermore, our 
client base now includes the likes 
of BT Group, evidence that, after a 
period of investment, XPS has the 
platform and profile to attract and 
service the largest mandates. 

In our 2017 Annual Report, we 
stated that being publicly owned 
would give “us access to capital 
to pursue our strategic vision of 
becoming the pre-eminent mid-tier 
firm, whether through acquisitions 
or other forms of investment”. 
In line with this, growth over the 
last five years has been generated 
both via acquisition, most notably 
through the Punter Southall merger 
in 2018, and organically. This year’s 
c. 8% increase in organic revenues 
is the highest level of organic 
growth we have reported since 
listing. Our programme of investing 
for the future is delivering, and this 
year’s adjusted diluted EPS is 52% 
above that when we listed. 

As with the previous 12 months, 
growth in FY 2022 was achieved 
against the backdrop of the 
pandemic. This is testimony to the 
strength of our end markets, which 
are largely independent of the 
economic cycle, and the resilience 
of our business model, which 
revolves around the provision of 
essential non-discretionary services 
to pension scheme sponsors and 
trustees. Strong end markets, 
resilient business models, innovative 
solutions, and proprietary technology 
are not enough though. The results 
we are reporting today would 
not have been possible without 
the commitment, support and 
professionalism of our people, all 
of whom work tirelessly to deliver 
better outcomes for our clients 
and pension scheme members. 
This is our societal purpose: helping 
to make pension schemes safe 
and secure for the members so 
that they can rely on them for 
financial security in later life. It is 
because of our people that we can 
achieve this.

We continue to deliver strong organic 
revenue growth, with FY 2022 showing 
the highest operating result since our 
listing in 2017 reflecting our market 
position as a high-quality provider 
in the pensions market.”

Ben Bramhall,
Co-Chief Executive Officer

XPS Pensions Group Annual Report 2022

15

Co-Chief Executives’ review continued

Financial performance: highest 
organic revenue growth since 
listing continued
Pensions Actuarial and Consulting 
grew revenues 4.9% to £63.7 million 
(FY 2021: £60.7 million) thanks to 
further GMP equalisation work and 
new client mandates, including 
Mitchells & Butlers and Michelin, 
as well as BT Group.

New client wins and continued 
demand for support and advice 
from our existing customer 
base drove an 18.1% increase in 
revenues in Pensions Investment 
Consulting to £13.7 million (FY 
2021: £11.6 million). The division 
continues to benefit from the 
CMA review into the way that 
some of the biggest firms in our 
market recommended their own 
fiduciary management products 
to their clients, the outcome of 
which has been a requirement for 
independent advice and oversight 
to be obtained from firms like ours. 
This has created wide-ranging 
opportunities which we continue 
to capitalise on. We are also seeing 
increased demand for ESG-aligned 
investment advice and expect this 
to gather pace in the years ahead.

Pensions Administration revenues 
grew 8.5% to £50.8 million (FY 2021: 
£46.8 million), helped by new client 
wins. We see significant scope 
to secure further outsourcing 
mandates and so we continue to 
invest in and develop the platform. 

Momentum at National Pension 
Trust (NPT), our defined contribution 
(DC) master trust, continues 
to build with assets under 
management growing 22% to 
over £1.3 billion. As with last year, 
growth was driven by transfers 
into the trust and by annual 
contributions from active members. 
We see exciting opportunities 
for NPT, which delivers bespoke 
solutions for clients via a common 
platform. In terms of investment 
returns, NPT’s default investment 
strategy was the year’s top performer 
in the master trust universe. 

The number of clients in our SIP 
division grew during the year 
driving a 9% growth in revenues. 
The recent Michael J Field 
acquisition strengthens our SIP 
platform and is expected to help 
drive organic growth in the years 
ahead. Almost all of this year’s 8% 
revenue growth was generated 
organically – our highest rate of 

organic growth in the five years 
since we listed. This record growth 
rate underpins our belief that, 
following a capital-intensive period, 
the benefits of the investments 
we have made are increasingly 
driving financial performance. 
For example, our programme of 
investing in people, technology 
and acquisitions has historically 
resulted in revenue growth 
outpacing earnings. Now that we 
have a scalable and highly cash-
generative platform in place that 
wins major mandates, we have 
significantly narrowed the historical 
revenue/earnings gap this year 
and in future expect it to improve 
further. Adjusted EBITDA for the 
year increased 7% to £34.1 million 
(FY 2021: £32.0 million), while 
statutory profit before tax rose 
48% to £16.9 million (FY 2021: 
£11.4 million) and adjusted 
diluted EPS rose 4% to 10.2p 
(FY 2021: 9.8p).

As with previous years, the strong 
financial performance we are 
reporting today is a reflection 
of the structurally driven end 
markets in which we operate 
and the four-pillared strategy 
we are implementing.

16

XPS Pensions Group Annual Report 2022

Strategic report

During the year we made significant 
investments in technology, 
particularly in our administration 
business. We acquired proprietary 
technology that we will develop 
during FY 2023 and deploy in 
the years beyond. The focus of 
this investment is to continually 
improve client service and drive 
efficiency in our business. We 
are also focused on developing 
online portals that will improve 
the experience of members of our 
pension scheme clients.

Counter-cyclical  
and growing markets 
Our market is the provision of 
consulting and administration 
services to DB pension schemes, 
the liabilities of which run off over 
many decades. In the DC space, 
we also provide administration 
and consulting services, alongside 
our own master trust solution. The 
fee market in which we operate 
is large at over £2 billion and 
growing at a rate of between 3% 
and 4% per annum. Growth comes 
from the expansion of services to 
existing clients, either in response 
to regulatory change or through 
cross-selling, net new client wins 
and inflation-linked fees.

Whether small changes in, for 
example, tax rules or more 
fundamental changes such as 
a new funding regime for DB 
schemes, clients require bespoke 
advice and guidance on how 
change affects them. Periods of 
significant regulatory upheaval are 
therefore drivers of market growth. 
Today, in response to corporate 
scandals, such as BHS and Carillion, 
more regulatory change is taking 
place or is in the pipeline than 
at any time in the past 20 years. 
Pension schemes have risen up the 
corporate agenda and with them 
the need for the specialist and 
non-discretionary services XPS 
Group provides. A glance at current 
regulatory drivers highlights the 
level of change at play: 

•  the Pension Schemes Act 2021 
– focuses on how corporates 
finance their arrangements 
and how schemes are treated 
following M&A; 

The Group continues to win significant 
blue-chip clients. Landmark appointments 
such as adviser to BT Group plc are 
testament to the strength of the XPS 
brand and our drive to continually 
generate innovative ideas to help 
our clients.

Paul Cuff,
Co-Chief Executive Officer

•  New Funding Code (expected 
end of 2022) – will impact how 
pension schemes are funded;

•  GMP equalisation – November 
2020’s ruling that companies 
must correct the unequal 
treatment of men and women in 
relation to a small (but overlooked) 
part of 80s/90s pension schemes 
continues to generate work that 
will take years to complete;

•  Single Code of Practice (upcoming) 

– will likely increase trustees’ 
governance requirements;

•  Task Force on Climate-related 
Financial Disclosures (TCFD) 
– pension schemes are having 
to satisfy new requirements 
focused on improving the quality 
of governance and reporting in 
respect of climate-related risks 
and opportunities; and 

•  CMA Review – continues 
to provide tailwinds via 
the independent advice 
recommendation. 

The ever-changing regulatory 
landscape not only increases the 
scope of advice and services we 
provide to our existing clients, it 
also generates opportunities to 
win outsourcing mandates from 
internally administered schemes. 
Regulation is making pension 
administration more and more 
complex for in-house teams, so too 
are cyber security and GDPR. 

Outsourcing, which involves the 
transfer of schemes and teams 
to businesses like XPS, provides 

a solution. We are a recognised 
leader in this area – at XPS, 
we estimate we have executed 
around half of all administration 
outsourcings in the last decade.

Regulatory change, particularly 
with regards to governance 
arrangements, is also driving 
growth in the DC market. XPS 
Group helps in two ways: we 
work with trustees to improve 
governance through our growing 
DC consulting practice; and we 
offer a solution via NPT, our own 
consolidation vehicle. 

Progress across  
our four strategic pillars 
It is one thing to operate in a large, 
long dated, and growing market, 
but another to maximise the 
opportunity. We strive to achieve 
this by implementing a strategy that 
is centred around four key pillars: 

Regulatory change as a driver 
of activity: by leveraging our 
expertise, we offer clients bespoke 
advice and support whenever 
there is regulatory change. We are 
doing this in the GMP equalisation 
space. Here our market-leading, 
proportionate, and pragmatic 
approach won mandates from a 
number of large schemes during 
the year, both from our own clients 
and from those of other firms. 
As well as growing our revenues, 
winning work such as this generates 
cross-selling opportunities. 

XPS Pensions Group Annual Report 2022

17

Co-Chief Executives’ review continued

Progress across our four strategic 
pillars continued
Growth through expanding 
services: the year under review 
saw us add to our offering. We 
have added Member Analytics, 
which analyses demographics and 
behaviours and how these can best 
be served, and Covid-19 Analytics, 
which provides market-leading 
analysis on the long-term impact 
of the pandemic. In addition, we 
formally established a Trustee 
Governance offering, which takes 
on pension scheme governance 
and management, and won 
competitively tendered new 
appointments in the market. In 
addition, we are now providing DC 
consulting services to a growing 
number of clients, and we continue 
to invest in additional functionality 
in our Radar risk analysis software. 

We have also added two senior 
hires to our growing risk transfer 
practice, which is an area of 
the market that we expect to 
grow significantly.

In March 2022, we announced a 
strategic alliance with abrdn plc to 
launch a UK DB master trust in Q2 
2022. The master trust is believed 
to be the first developed and 
launched jointly by an independent 
pensions consultancy and a leading 
global asset manager. It will deliver 
a one-stop-shop solution covering 
all the services required to run 
small and medium-sized legacy DB 
pension schemes and is expected 
to generate cost savings and 
improve governance and member 
benefit security. 

Growing market share: Based 
on full year revenues of £138.6 
million, XPS Group’s market share 
stands at 6-7%. Considerable 
room remains for further growth. 
Maintaining a healthy pipeline of 
business opportunities across all 
service lines is key and our “Market 
Force” initiative generated multiple 
new business leads from the large 
pension schemes targeted. Several 
of these were converted during 
the year in both Advisory and 
Pensions Administration. 

Growth through M&A: the 
market in which we operate is 
fragmented. Significant scope 
remains to grow market share via 
acquisition. We have a long track 
record of successfully integrating 
new businesses, including 
Punter Southall in 2018 and the 
smaller bolt-on acquisitions of 
Kier Pensions Unit, Trigon and 
Royal London Corporate Pension 
Services that followed. All of these 
were executed with high employee 
and client retention. We are 
constantly evaluating businesses 
that match our key investment 
criteria, including cultural alignment, 
capability enhancement and 
cross-selling opportunities. One 
such business was acquired in the 
second half of the year – Michael 
J Field Consulting Actuaries, a 
specialist SIPP and SSAS provider 
that complements our existing 
capabilities and expands the reach 
of our offering to a wider base of 
clients and financial advisers. 

To capitalise on the opportunities 
around us, we continue to hire more 
people. The recruitment market is 
competitive but our reputation as 
an employee centric business with a 
strong focus on culture means we are 
well placed.”

Ben Bramhall,
Co-Chief Executive Officer

18

Delivering for our people
XPS is only as good as its people. 
Our societal purpose helps us 
attract, inspire and retain talent. 
So too does our corporate culture: 
employee centric; inclusive; friendly; 
and meritocratic. We do not, 
however, take the above for granted. 
Our people deliver for us. We must 
deliver for them. In line with this, 
we constantly strive to ensure our 
working arrangements and practices 
are embedded with a high level of 
flexibility, inclusivity and care. Our 
aim is to ensure all our people feel 
they belong at XPS and that they 
have the opportunity to progress 
on merit. The launch of our flexible 
working model, My XPS, My Choice, 
during the year is one example of 
the importance we place on looking 
after our people. So too is our 
annual employee survey, the results 
of which were highly encouraging 
with 95% of respondents agreeing 
that XPS is a good place to work, 
an improvement on the previous 
year’s 94%. 

The year also saw us train over 
50 members of staff as Mental 
Health Allies to provide confidential 
in-house counselling; sign up to 
independent counselling service, 
Unum; host a wide variety of team 
events, societies and fundraisers, as 
well as women and LGBT+ networks; 
celebrate Black History Month; and 
hold our second Values in Practice 
Awards, which recognises people 
and teams who have gone above 
and beyond. 

We value all our people, and thank 
them for delivering yet another 
successful year. We would like 
to personally thank Jonathan 
Bernstein who, after holding 
various roles within the Group, 
most recently as Chief Operating 
Officer, retired during the year. 
The Board and management 
team thank Jonathan for his 
valuable contribution to the XPS 
journey and we wish him a long, 
healthy and happy retirement. 
Jonathan’s responsibilities have 
been reallocated among existing 
management as well as to our 
first ever Chief Information Officer 
(CIO), Jon Marchant. Jon, who has 
over 20 years’ experience, most 
recently as CIO at PayPoint, has 
been appointed to drive our tech 
strategy forward.

XPS Pensions Group Annual Report 2022

Strategic report

service lines to meet client needs, 
including in the areas of scheme 
governance and in risk transfer 
where we have invested in our 
team. Recent client wins and a 
strong pipeline of opportunities 
will support further growth in the 
coming year. 

We remain mindful of the current 
inflationary backdrop but remain 
confident in our business model 
to be able to minimise the impact 
of inflationary pressures on profits 
whilst still maintaining investment 
in our market leading products, 
platform and people. Many of 
our contracts have mechanisms 
by which our fees automatically 
increase in line with inflation, 
and we will maintain a focus on 
overall efficiency and a disciplined 
approach to pricing our services. 

The Group has made a good start 
to the new financial year, and we 
remain confident in delivering 
against market expectations for the 
current year. 

Paul Cuff
Co-Chief Executive Officer
22 June 2022

Ben Bramhall
Co-Chief Executive Officer
22 June 2022

As we announced following year 
end, Tom Cross Brown will retire as 
the Group’s Chairman following the 
AGM in September 2022. On behalf 
of the Board, we would like to 
thank Tom for his commitment and 
contribution since his appointment 
as Chairman in January 2017. 
Tom has seen XPS through a 
transformational period and we 
wish him well for his retirement. 
We look forward to working with 
the new Chair when appointed.

Growing sustainably
As one of the leading pensions 
consultancies in the UK, XPS is 
in a strong position to promote 
sustainable/responsible business 
practices across its customer 
as well as its supplier base – the 
£140 billion or so of assets under 
XPS investment advisory provide 
substantial collective purchasing 
power to drive positive change. 

While our investment consulting 
business delivers market-leading 
ESG-aligned investment advice, 
it is important that XPS leads 
by example. During the year we 
became carbon neutral following 
the purchase of UN-approved 
carbon credits. As well as Scope 
1 and 2 emissions from our own 
activities, these cover Scope 3 
emissions produced by suppliers 
when serving XPS.

Achieving carbon neutrality 
through the purchase of carbon 
credits does not represent the sum 
of our ambitions. It is one step of a 
journey. The next is to reduce our 
direct carbon footprint.

Outlook
The FY 2022 results demonstrate 
the continued resilience and 
predictability of our business, 
with a high proportion of our 
revenues being non-discretionary 
and recurring as they are received 
for essential services. As such, 
we remain protected against the 
impact of the wider global political 
and economic situation. 

We expect the demand for our 
services to remain high as we help 
our clients navigate the complex 
and evolving regulatory backdrop. 
We have continued to develop 

XPS Pensions Group Annual Report 2022

19

Case study

A strong trusted adviser for the  
Mitchells & Butlers Trustees

The Trustees of the two Mitchells & Butlers defined benefit schemes appointed XPS in 2021, 
wanting advisers that could be proactive and joined-up and bring strategic clarity to the 
future of the plans. 

When bulk annuity pricing drastically moved in favour of the Executive Plan we immediately 
responded with expertise, innovation and collaboration to secure the full buy-in for its 700 
members only nine months into our appointment.

The Trustees have since engaged us for administration, secretarial and governance services, 
allowing us to further demonstrate the depth and quality of our services and our people. 
We look forward to our ongoing work with the Mitchells & Butlers team and the Trustees 
to put their members first. 

An
 innovative
plan...

20

XPS Pensions Group Annual Report 2022

Strategic report

...executed with

agility

XPS is truly joined up across its advisory teams and 
uses trustee friendly technology to deliver expert 
advice. Transacting the full scheme buy-in so quickly 
was testament to the quality of the advice and the 
people at XPS, supporting us to deliver an excellent 
result for our members and sponsor.” 

Lee Miles, 
Pensions Controller & Deputy Treasurer, Mitchells & Butlers

XPS Pensions Group Annual Report 2022

21

Sustainability

Supporting

    sustainable 
pensions

for the benefit of all

Being a responsible business has never been more important than it is today, but it 
has always been a priority for us. Doing the right thing is at the core of our business 
strategy. It is how we operate across all our activities. 

Our purpose puts people and society at the heart 
of our business. By looking after the long-term 
financial wellbeing of millions of people in UK pension 
schemes, we provide services that have an important 
societal value.

We use the term Sustainability and ESG 
interchangeably within the business, but the 
fundamental principles are strongly aligned and 
embedded within our strategy. Whether it is fully 
integrating ESG in to all our pension investment 
advisory services, building a strong culture with 
commitment to inclusion, equality and diversity or 
doing our bit for the environment – we have made 
significant progress on our Sustainability strategy.”

Snehal Shah,
Chief Financial Officer

Our purpose
We exist to shape and support 
safe, robust and well-understood 
pension schemes for the benefit 
of people and society. 

Our sustainability framework  
and ambitions
Our sustainability approach is overseen 
by the Sustainability Committee, a 
Committee of the Board established 
in 2021 and chaired by Non-Executive 
Director Sarah Ing (details of the 
Committee’s composition and 
activities can be found on 
pages 68-69).

Our sustainability framework, which 
has been in place since 2020, 
evolves with market practice and we 
continue to develop our approach 
to meet the needs and expectations 
of all our stakeholders. This year 
has seen us further embed ESG and 
sustainability principles throughout 
XPS. Strong progress has been 
made in a number of areas, but we 
recognise we are on a journey that 
will continue as our sustainability 
approach matures. 

This year our Sustainability 
Committee has focused on 
developing our ambitions in relation 
to the five framework pillars. Key 
sustainability ambitions and targets 
are outlined on the right:

22

XPS Pensions Group Annual Report 2022

Strategic report

Our sustainability framework

Focusing on 
governance

Goal: Continue to operate to a high standard of corporate governance

Material topics: Business ethics and values, corporate governance, cyber security and 
data privacy, human rights and modern slavery

Focusing on 
our employees

Ambitions and targets:
•  Continue to comply with corporate governance code principles which apply to 

FTSE 350 companies

•  At least 40% of the Board to be female by 2027

•  Set meaningful targets linking executive pay to non-financial performance metrics 

and disclose progress against these objectives each year

Goal: Create a supportive environment where employees can thrive

Material topics: Employee engagement, inclusion, equality and diversity, learning and 
development, employee wellbeing

Ambitions and targets:
•  Maintain 90% minimum engagement score on “XPS is a good company to work for”

•  Achieve 90% engagement score on “XPS is inclusive and values each person for what 

they bring to the Company”

•  At least 30% of senior management to be female by 2027

Focusing on 
our clients

Goal: Help clients and scheme members achieve positive long-term outcomes

Material topics: Sustainable products and services, responsible investment

Focusing on 
our communities

Ambitions and targets:
•  Committed to offering sustainable solutions to 100% of investment clients

•  Continue to publish market leading thought leadership and positively raise 

industry standards

•  Ambition to see integration of ESG in our clients’ holdings/funds improve over time, 

based on our fund ESG ratings

Goal: Create a positive impact wherever we operate

Material topics: Community engagement, charitable giving, supply chain management

Ambitions and targets:
•  Increase our charitable giving by introducing our matched donations scheme

•  Continue to review our supplier due diligence programme to include more 

ESG-related expectations

•  Continue to support our employees in volunteering and other activities that benefit 

the communities that we operate in

Focusing on 
our environment

Goal: Reduce our impact on the environment and help others do the same

Material topics: Energy usage and climate change, environmentally friendly culture

Ambitions and targets:
•  Reduce direct and indirect emissions consistent with a low carbon Paris 

Agreement-aligned economy

•  Continue to develop our carbon offsetting strategy, with the aim of achieving 

independently verified net zero status

•  Continue to roll out ISO 14001 certification to XPS offices

•  Work with landlords to switch to using renewable energy wherever possible in 2022/23

•  Develop our response to managing climate-related risk and opportunity

XPS Pensions Group Annual Report 2022

23

Sustainability continued

Focusing on 
      governance

We’re committed to being a responsible business, one that meets the highest 
standards of ethics and professionalism. Doing the right thing is a core value at XPS. 
Ethical behaviour and integrity are embedded within our culture. 

Culture and values
Our culture defines our interactions with all of our stakeholders – clients, shareholders, regulators, employees, 
contractors, suppliers, communities, charities and the environment. The interests of all our stakeholders shape 
our decision making and business model, and are vital to our ongoing ability to achieve our goals. Read more 
about how we engage with our stakeholders on pages 59 and 60.

Our values drive everything we do in the business. They unite us as a company, inspire us and help us attract 
new talent. In FY 2022, we further developed our values to ensure they are fully aligned with our commitments 
to inclusion and diversity, and sustainability.

This year we ran our “XPS Values in Practice” Awards for the second time, celebrating the values and the people 
who have lived them this year in a way that reflects their importance to us. 

Our values

We are 
ambitious

We are  
agile

We are  
helpful

We are  
experts

We do the  
right thing

XPS is an ambitious business. 
We’re aiming high to achieve our purpose of benefiting people and society. We have 
ambitious goals for our clients, our industry and ourselves. This means leading our industry 
in thought, action and opinion. It means we are progressive and think differently about 
pensions. We invite bold thinking and actions within our business, and we give each person 
the support they need to become their very best.

We’re forward thinking, innovative and quick-moving.  
When we see a better and more sustainable way to do something, we make change happen. 
We don’t just follow the way things have always been done in our industry. We take a fresh 
look and find new ways of achieving the best outcomes for our clients, while benefiting 
people and society

We build and sustain great relationships with our clients and with each other.  
This means we’re always ready and willing to help out. Clients and colleagues know they can 
trust us. We listen and we are helpful. Ultimately, we’re out to make people’s lives better and 
we play an active role across our industry and wider society to help achieve this. We work 
hard together, we support each other, and we have fun together.

We know our stuff and we each bring something special to our collective knowledge.  
We make a point of cultivating our individual expertise and diversity of thought – and we use 
it, share it and support each other for the benefit of our clients and colleagues every single 
day. We understand the responsibilities that come with our skills and abilities, so we each put 
them to good use and build on them with constant learning.

We’re inclusive, approachable, honest and fair, both with our clients and each other.  
We value everyone’s unique contribution, recognising and rewarding hard work. We act with 
integrity and honesty, speaking up if something doesn’t meet our standards.

By following these values we’ll grow responsibly and sustainably, for everyone’s benefit.

24

XPS Pensions Group Annual Report 2022

Strategic report

Business ethics 
We believe that high standards of 
business ethics and a consistency 
of approach positively impact our 
operations. They also enhance our 
reputation. It is therefore important 
that, in the first place, we select 
people who want to do the right 
thing and then we give them the 
support they need throughout their 
careers with the Group. In line with 
this, all employees have access to 
our Business Code of Ethics. This 
outlines the principles and values 
that we expect all our people 
to adhere to in relation to areas 
such as harassment and bullying, 
treating customers fairly, inclusion 
and diversity, financial crime and 
dealing with vulnerable customers. 

In addition, all employees 
complete an annual programme 
of mandatory training. Topics 
include financial crime, bribery and 
corruption, insider trading, modern 
slavery, data protection, and cyber 
security. This training is managed 
and monitored by the Compliance 
and Information Security teams.

Our values are fundamental 
to delivering our mission. We 
therefore have a zero tolerance 
for any activities or behaviours 
that are not in line with our values. 
Furthermore, we have an anti-
bribery and corruption policy that 
is supported by a whistleblowing 
process and, where necessary, 
proportionate and independent 
investigation and follow-up of any 
matters, the conclusions of which 
may be reported. 

Corporate governance
We operate to a high standard of 
corporate governance, which is 
centred around strong engagement 
with all stakeholders. We comply 
with the UK Corporate Governance 
Code 2018. Please refer to pages 
54 to 61 for our Statement of 
Corporate Governance. Please refer 
to our Sustainability Committee 
Report on page 68 for detail on our 
governance structure around ESG.

Cyber security and data privacy
XPS has a comprehensive information 
security programme in place which 
incorporates effective policies and 
technical controls to safeguard our 
customers’ information. 

Our regular assessment of cyber 
risks drives our targeted investment 
in our cyber security capabilities. 
This is supported by our Information 
Security Management System 
(ISMS) which is certified to ISO 
27001. The effective deployment of 
the framework of controls is 
independently verified through our 
Cyber Essentials Plus certification. 

All information security risks are 
reported into and discussed by 
the Audit & Risk Committee. These 
discussions consider the results of 
the Group’s programme of cyber 
assurance activities, effectiveness 
of key controls and action plans to 
address any identified weaknesses.

All colleagues undertake ongoing 
mandatory training on protecting 
client, employee and corporate 
information, including regular 
phishing awareness exercises. 

This training is supported by 
regular communications with staff 
to raise awareness on how we can 
safeguard customer information. 

Human rights and modern slavery
We aspire to conduct business in 
a way that values and respects 
the human rights of all our 
stakeholders. We comply with 
all relevant legislation, including 
the UK Modern Slavery Act. Our 
annual modern slavery statement 
is available to read on our website 
www.xpsgroup.com/modern-
slavery-statement/. All XPS 
employees have also completed 
awareness training on modern 
slavery during the year.

This year we have introduced 
a Supplier Code of Conduct 
which clearly outlines how we 
expect suppliers to act when 
providing services to us. This 
can be found on our website 
www.xpsgroup.com/sustainability/ 
governance/. The Code contains 
our commitments and expectations 
around human rights and social 
responsibilities, discrimination, 
freedom of association, 
environmental protection 
and health and safety. 

XPS Pensions Group Annual Report 2022

25

Sustainability continued

Focusing on our

employees

Our people are our most important asset. Because of this we continually strive to make 
XPS an employer of choice and a place where colleagues can thrive in their careers. 
Throughout the year, we have strengthened our approaches to inclusion and diversity, 
employee engagement and flexible working. 

Employee engagement
During the year we continued 
to strengthen communication 
channels, both to allow colleagues’ 
input into decisions that may affect 
their interests and to share key 
information regularly. 

For the first time, we invited the 
EEG to discuss and provide input 
into the personal objectives of the 
Co-CEOs for the year ahead. This 
gives staff the opportunity to help 
ensure senior management focus 
on things that matter to employees. 

Learning and development
Our learning and development 
offering continues to be a strength 
at XPS, with a wide range of 
professional training, workshops 
and mentoring available for 
colleagues at all levels.

Our Employee Engagement Group 
(EEG), chaired by Non-Executive 
Director Margaret Snowdon OBE, 
continued to meet on a regular basis, 
facilitating direct communication 
between employees and the Board. 
This was supported by our annual 
engagement survey and shorter 
themed surveys throughout the year, 
plus a new anonymous feedback 
channel which complements our 
whistleblowing process. 

During the year, our engagement 
survey showed improved sentiment 
on several issues including mental 
health, inclusion and diversity and 
flexibility. Following the results, 
action plans were put in place 
to address some of the issues 
raised, namely around career 
progression, resourcing and 
reward and recognition.

With many of us working from 
home or in a hybrid way, we 
continued to make improvements 
to our internal intranet to provide 
colleagues with regular updates. A 
weekly Friday message from the 
Co-CEOs also informs colleagues 
of the latest business updates, 
celebrates successes and helps 
maintain motivation.In addition, a 
Co-CEO roadshow, business 
update webinars and regular email 
communications keep colleagues 
up to date with factors affecting 
Company performance. They also 
provide opportunities to acknowledge 
our people’s valued contribution to 
that performance. We continue to 
drive business performance by 
incentivising colleagues through 
our bonus schemes and employee 
share plans. 

77%

of colleagues completed 
the survey

95%

of colleagues agree XPS  
is a good company to  
work for

91%

of colleagues approve  
of our new flexible  
working approach

During the year we 
delivered over 
17,500 hours 
of training across 
a wide range of 
professional and 
technical courses

A particular focus this year was 
line manager training and support, 
with a range of sessions focused on 
upskilling line managers, from senior 
leadership to first-time managers, in 
both hard and soft skills. 

Support was provided for 
employees studying for professional 
qualifications via bespoke technical 
programmes across all areas 
of our business. We continued 
to support early career talent 
through our graduate Actuarial 
and Administration programmes 
and Advisory apprenticeships. 
We also introduced a new induction 
programme and an improved 
probation toolkit to support new 
joiners to XPS. 

All XPS colleagues work to an 
annual performance management 
cycle and all have access to 
a performance-related bonus 
scheme that is based around clear 
objectives stemming from Group 
business objectives. 

26

XPS Pensions Group Annual Report 2022

At XPS we have five Employee Networks that lead our inclusive programme of events and campaigns:

Strategic report

Inclusion and diversity
We are committed to a culture of “belonging” at XPS, where differences are valued and respected, where all 
colleagues can be their true selves at work and where we can all contribute to, and be recognised for, creating 
the best possible XPS. Non-Executive Director Margaret Snowdon OBE is the Board member responsible for 
inclusion and diversity. 

During the year we launched our inclusion and diversity (I&D) framework, following input from the Diversity 
Working Group, the EEG, and our Employee Networks. Working with inclusion specialists, ‘Inclusive Group’ 
and our people, we identified what was important to colleagues, clients and other stakeholders, where we 
could make a difference and what our key priorities are. This work resulted in the creation of our I&D strategy, 
which focuses on four key areas: our culture, fair processes, attraction and retention and I&D within society. 
Clear priorities have been set in each area.

Our inclusion and diversity framework focuses on:

Our culture
Creating an environment of belonging through 
awareness raising, setting clear expectations, 
active learning and celebrating difference

Fair processes
Ensuring decisions are based on merit, and  
that all colleagues are recognised for their 
contributions, through fair and unbiased  
processes and open communication

Attraction and retention
Sharing our inclusive practices and culture  
to attract and retain the best talent

I&D within society
Driving an inclusive culture across society using our 
influence and participation in industry networks 
and events, and supporting and developing 
inclusive and diverse leadership at XPS

This year we reviewed several diversity-related policies, including the I&D, Parental Leave, Family-friendly, 
Menopause, Harassment and Bullying Prevention, and Recruitment Policies. Every employee attended diversity 
awareness training, delivered by external specialist SceneChange. There were extended sessions for line managers 
and partners, who are expected to lead by example, uphold the highest of standards and ensure decisions are fair 
and free from bias. 

XPS continued to support I&D awareness days throughout the year with an inclusive programme of events and 
campaigns led by our five Employee Networks. Highlights this year included celebrating International Women’s 
and Men’s Days, Pride Month, Black History Month and our Be Yourself at Work campaign. A number of workshops 
were held during the year, including on LGBTQ+ Allyship, the importance of self-promotion for women’s careers, 
menopause awareness and confidence when speaking up. 

XPS Pensions Group Annual Report 2022

27

Sustainability continued 

Focusing on our employees continued

Inclusion & Diversity continued
In our 2021 engagement survey, 85% of staff said they felt they “belong” at XPS. We are using this as a baseline for 
measuring the impact of our inclusion and diversity activities going forward. 

The survey results also show that the percentage of staff who agree that the XPS leadership team is committed to 
equality, diversity and inclusion has increased over the last four years to 89%.

Since 2017, XPS has been part of the Actuarial Mentoring Programme (AMP), a cross-company mentoring 
programme designed to improve diversity within the actuarial profession. We have been members of the 30% 
Club, a business campaign aiming to boost the number of women in board seats and executive leadership roles 
in companies all over the world, for the last four years and use our internal mentoring programme to help develop 
gender equality.

Percentage of staff who agree that the XPS leadership team  
is committed to equality,diversity and inclusion

2021

89+

89%

2020

86% 73+
P86+

73%

2019

2018

P66+

66%

28

XPS Pensions Group Annual Report 2022

11
+
14
+
P
27
+
34
+
P
Strategic report

Gender pay gap
We continued to work to improve our gender pay gap, which has reduced for the third consecutive year since 
reporting began. Our efforts are particularly focused on four key areas:

•  evolving our culture so that everyone can be their true selves and feel they belong at XPS;

•  ensuring our processes are fair and that we provide equality of opportunity where decisions are based on 

objectivity and merit;

•  demonstrating we are an inclusive employer to attract and retain a diverse range of people; and

•  helping to drive a more inclusive culture across wider society.

We believe that the initiatives we are undertaking under these four key areas will help reduce our gender pay gap. 
Whilst meaningful change takes time, we are moving in the right direction. Our full gender pay gap report can be 
found on our website: www.xpsgroup.com//gender-pay-gap-reports. 

Gender split data

Group 
Total: 1,510

2021

743
767

682
698

 Male 
 Female 

 Male 
 Female 

2022 49+
49+
Total: 771+
71+

 Male 
 Female 

 Male 
 Female 

2022

2021

Board 

5
2

5
2

Partners

Multi-generational split

54
17

2021

 Male 
 Female 

 Male 
 Female 

Total: 7176+
2022 77+
Total: 1,43248+
2022 48+

 Male 
 Female 

 Male 
 Female 

Other employees 

684
748

621
679

2021

56
17

1+

 <20 
 21-30 
 31-40 
 41-50 
 51-60 
 60+ 

1%
32%
25%
23%
15%
3%

Disability

4.8%

Employees who have 
disclosed they have  
a disability

XPS is a member of: 

XPS Pensions Group Annual Report 2022

29

29
+
P
32
+
25
+
23
+
15
+
4
+
P
51
+
P
51
+
P
24
+
P
23
+
P
29
+
P
52
+
P
52
+
P
Sustainability continued

We also recognise the importance 
financial wellbeing plays, and to 
support colleagues we hosted 
a series of webinars run by The 
Money Charity, aimed at raising 
awareness and giving guidance 
around issues including budgeting, 
credit, borrowing and debt, wills 
and future planning. 

People policies
XPS’s wide range of HR policies are 
in place to protect the employment 
rights of all XPS colleagues. These 
include a Recruitment Policy, Training 
and Development Policy, Grievance 
Policy, Flexible Working Policy, and 
Family Friendly Policy. All policies 
are available to employees via our 
intranet. Our line managers are 
responsible for ensuring compliance 
with our policies, with support from 
the HR team. 

Focusing on our employees 
continued

Our approach to flexible working
FY 2022 was another year 
where the Covid-19 pandemic 
dominated our approach to how 
we work as an organisation, and to 
employee wellbeing. 

A consultation exercise was 
launched in response to the second 
Covid-19 lockdown to explore how 
XPS colleagues prefer to work. 
The results revealed there was 
no consensus view, but highlighted 
employees felt their working 
environment had a significant 
impact on both their mental health 
and productivity. My XPS, My 
Choice has been developed to 
respond to the desire for greater 
flexibility and allows colleagues to 
have more say in how and where 
they choose to work. This exercise 
has also allowed us to review how 
we use our offices, with some 
spaces being repurposed to allow 
for greater collaboration 
and connection.

My XPS, My Choice will be kept 
under review as we continue the 
journey out of the pandemic, 
but there is no doubt the future 
is one of increased flexibility for 
colleagues in how and where they 
do their work, which we welcome  
wholeheartedly. 

Employee wellbeing
All XPS colleagues benefit from 
a wide range of wellbeing and 
mental health supports. These 
include options for private medical 
insurance, permanent health 
insurance, critical illness and life 
cover, occupational health, access 
to counselling and other support 
via an Employee Assistance 
Programme, and a second medical 
opinion service. 

We also have trained volunteers 
from across the business, our 
Mental Health Allies, who promote 
positive mental health, listen to 
colleagues who are experiencing 
mental health issues and provide 
guidance on accessing 
appropriate support. 

In FY 2022, we continued to take 
our employee wellbeing offering 
online, and colleagues were 
invited to a series of Mental Health 
Webinars facilitated by Mental 
Health at Work. This year we 
also launched our Disability and 
Neurodiversity Network, aimed at 
raising awareness of issues that 
may affect colleagues and their 
families, and reducing stigma within 
the workplace. 

30

XPS Pensions Group Annual Report 2022

Strategic report

Focusing on our

clients

Through our role as trusted advisers, we aim to develop long-term partnerships  
with our clients. We are clear that the only way for us to do this is to always ensure  
that we do the right thing for them in the long term. This is the number one objective 
given to all our people. It is a key driver of our culture and shapes the way we interact 
with stakeholders. 

Protecting vulnerable customers
We recognise that many pension 
members we deal with may 
be experiencing one or more 
vulnerabilities, and that we must 
take care to listen to our customers’ 
needs and identify when we should 
apply an extra duty of care so as 
not to make a situation worse. 

Our Dealing with Vulnerable 
Customers Policy provides clear 
guidance to all employees around 
vulnerabilities our customers may 
experience, barriers they may face 
when dealing with professional 
service providers such as us, 
and what we can do to make our 
services as accessible and inclusive 
as possible, adapting to customers’ 
specific needs wherever possible. 
All customer facing employees also 
complete annual online training to 
embed their knowledge and skills 
in this area further.

Our Scam Protection 
Service has 
helped protect 
7,100 members 
transfers, totalling over
£1.6bn 

Responsible investing
XPS has a deep understanding of 
ESG and its growing importance in 
investment decisions. This enables 
us to offer expertise and advice to 
our clients on how best to integrate 
these factors into their investments. 

a comprehensive range of funds 
which offer sustainable objectives 
above and beyond a responsible 
approach. We encourage all clients 
to take this approach as we believe 
considering sustainable themes will 
improve long term outcomes. 

We recognise that one size does 
not fit all when it comes to ESG 
and stewardship. We work with our 
clients to understand their specific 
beliefs and priorities to ensure our 
advice and solutions are tailored 
to their unique needs. Through our 
responsible investing framework, 
we provide trustees with practical 
steps they can take to meet their 
responsible investing objectives 
and, at the same time, generate 
long-term sustainable returns for 
their members.

ESG and sustainability 
are embedded into 
our investment 
recommendations and 
client advice, covering 
£140bn 
of assets under advice

XPS has developed its own ESG 
fund rating system to ensure full 
consideration of ESG factors is 
given in all recommended funds. 
Using a detailed questionnaire and 
face-to-face meetings to assess a 
manager’s overall philosophy, how 
ESG is integrated into investment 
decisions within the given fund, 
climate change risk management 
and stewardship, our rating 
system also provides us with 

We also provide detailed feedback 
to all investment managers we 
have assessed on ESG, identifying 
specific areas where they have 
not scored well so as to drive 
improvements in their processes 
and practices. Improvements (or 
the lack of) are captured in our 
annual review and, where relevant, 
in between the annual assessment 
cycle. By continuously improving 
the practices of investment managers 
to support effective ESG risk 
management and directing finance 
towards the global green transition, 
XPS is well positioned to make a 
positive impact on wider society. 

Scam Protection Service
Our Scam Protection Service was 
ideally placed to help trustees 
meet the expected requirements of 
the new transfer value legislation 
contained within the Pension 
Schemes Act 2021. Our Scam 
Protection Team uses a phone 
call with scheme members to 
obtain robust information about 
their transfer, and can identify any 
suspicious activity early on in the 
process. The service also identifies 
additional key scam warning flags 
as set out in the Pensions Scams 
Industry Group (PSIG) Code of 
Good Practice in Combating 
Pension Scams, plus a number 
of bespoke flags that XPS has 
identified from its own experience. 

XPS Pensions Group Annual Report 2022

31

Sustainability continued

Focusing on our clients continued

FY 2022 responsible investing highlights

April
Internal training for all investment 
colleagues, which has enabled us to share 
knowledge and advice with clients on 
embedding ESG and climate risk factors

July
Development of a carbon dashboard, giving 
clients a clear view of their carbon footprint 
and forward-looking climate risk exposure

September
Assessment and feedback provided to over 
50 investment managers across over 190 
funds. In 2021, we published the results of 
our ESG fund rating review for the first time. 
This set out the summary of ratings across 
asset classes and identified specific areas of 
improvement needed across the board. This 
transparency to the market helps investment 
managers understand where their ratings sit 
relative to others as well as highlighting the 
broader market areas for improvement that 
they can act upon

November
Eight thought leadership pieces published 
on ESG specifically, and two webinars 
dedicated to sustainability hosted

June
Ten green-rated sustainable  
funds on offer, giving schemes options 
for investment solutions which align to 
sustainable objectives including the low 
carbon transition

September
Approved as signatory to the new UK 
Stewardship Code, validating the strength 
of our process and activities in practice

October
Launched a Responsible Investment 
Policy, ensuring ESG and sustainability 
are embedded into all our investment 
recommendations and client advice

November
Established Climate & Environmental 
Solutions Team, comprising senior members 
from our Investments and Pensions 
Actuarial teams

Ongoing
Provided training on ESG and climate 
change issues for Trustees to inform advice 
based on their specific beliefs, helped 
clients meet climate change reporting 
requirements, integrated climate risk into 
valuation documents and explored mortality 
scenarios for physical and transition risks

XPS Investment is a participant in the Investment Consultants Sustainability Working Group, and an Influencer 
member of Pensions for Purpose. We continue to be a signatory to the UN PRI, and the UK Stewardship Code. 

Read more about our approach to responsible investing and ESG integration, and how we help our clients in our 
in-depth 2021 Stewardship Code report: www.xpsgroup.com/sustainability/clients/

32

XPS Pensions Group Annual Report 2022

Strategic report

Focusing on our

communities

Like all businesses, XPS is a part of the communities in which it operates. It is therefore 
only right that we continue to encourage employee engagement in activities which 
benefit those beyond our organisation.

We are clear that the only way for us to do this is to always ensure that we do the right 
thing for them in the long term. This is the number one objective given to all our People. 
It is a key driver of our culture and shapes the way we interact with stakeholders. 

throughout the year, including 
a Steps Challenge in aid of the 
Mental Health Foundation, various 
Olympic themed fundraising events 
and a Christmas fundraiser in aid 
of Freedom from Torture and 
Rainbow Migration. 

Our charity partners

Community engagement
XPS continues to encourage 
employee involvement in fundraising 
and volunteering activities which 
benefit our local communities. This 
year we also focused on supporting 
school students and individuals in 
their early careers, by providing 
various opportunities to undertake 
work experience at XPS. 

As well as offering work experience 
to secondary school students 
within our Administration business, 
we also offered the opportunity 
for university students to join our 
Investment Team for a week to 
gain a valuable insight into the 
workplace, as part of the upReach 
Investment Springboard Project. 
upReach supports high-potential 
students from less-advantaged 
backgrounds, who may not 
otherwise be able to access high 
quality work experience within 
professional environments. The 

group of students were introduced 
to a wide range of investment topics 
and worked on a skills-based group 
project, which they presented back 
to the XPS team. 

To demonstrate our commitment 
to supporting charities, we will be 
launching a Matched Fundraising 
Policy. As well as matching funds 
raised for our recognised charity 
partners, XPS will match funds 
raised by XPS colleagues for any 
registered charity.

Charitable giving
Over the past year, XPS continued 
to support some of our key charity 
partners – Tax Help for Older People, 
the Mental Health Foundation and 
TeamPolice. A combined total of 
over £45,000 was raised for these 
three charities alone. 

XPS colleagues also took part in 
numerous fundraising activities 

XPS Pensions Group Annual Report 2022
XPS Pensions Group Annual Report 2022

33

Sustainability continued

Focusing on our

environment

Doing the right thing is a fundamental aspect of our Company culture and a key driver 
of our environmental approach. We recognise the need for all parts of the business to 
take responsibility for the impact our activities have on the environment. This way we 
aim to reduce our impacts so that we may have a more stable future, both financially 
and environmentally. 

Energy usage and climate change
As a professional services 
business, XPS is a relatively low 
environmental impact business 
compared to other industries. 
We are, however, committed to 
reducing emissions associated 
with our own operations and 
encouraging the reduction 
of emissions throughout our 
value chain. 

XPS has taken a number of 
significant steps during this 
reporting period to improve our 
environmental performance, 
including deploying an 
Environmental Management 
System (EMS) across the Group, 
becoming carbon neutral and 
developing a Carbon Reduction 
Plan in alignment with the 2015 
Paris Climate Accords.

As part of our journey to limit our 
environmental impacts and help 
clients and stakeholders move 

towards a more sustainable future, 
XPS made the significant step of 
achieving carbon neutrality across 
its entire value chain for FY 2022.

Excess emissions were ultimately 
offset with the acquisition of 
high-quality carbon credits from 
the UN Climate Now Initiative, a 
trusted, verified and PAS 2060 
compliant scheme. To ensure our 
response to the climate emergency 
is appropriate, credible and 
sustainable, we have chosen to 
align our carbon reduction plans 
with ISO 14064, the international 
standard for quantifying 
greenhouse gas emissions. 

In Q2 2022 LRQA, an established 
certification and assurance 
company, will be completing a 
review of XPS Group’s carbon 
reduction plans to the ISO 
14064 framework. 

XPS understands that offsetting 
alone is not a long-term solution. 
We are motivated to continue 
to achieve significant long-term 
reductions in our environmental 
impact through the further 
development of our internal 
Environmental Management 
System and its quality of output. 
XPS is ambitious in its strategy 
to achieve this, aiming to fully 
align with a Paris-aligned pathway 
well ahead of the 2050 UK 
milestone. The business is currently 
developing interim targets to 
facilitate this and is pursuing the 
adoption of independently verified, 
industry-leading frameworks within 
the next reporting period. 

Our TCFD disclosure and more 
detail on our operational efforts to 
reduce emissions can be found on 
pages 40 to 43.

34

XPS Pensions Group Annual Report 2022

Strategic report

An environmentally friendly culture
In early 2022, the EMS was certified to the international ISO 14001 standard across three of our sites. Reporting 
into our Information Security & Environmental Management Steering Committee, as well as the Board 
Sustainability Committee, the EMS provides a framework for us to monitor, manage and ultimately reduce our 
environmental impact. 

In tandem with the EMS, we implemented an Environment Policy and established objectives for the Group 
to reduce our environmental impacts. In addition, the EMS has been assigning Environmental Champions in 
each office to assist in driving environmental awareness and initiatives as well as identifying and progressing 
local opportunities. 

Furthermore, regular green initiatives, training videos and media are shared internally via news bulletins and the 
dedicated Environmental intranet page to increase awareness of our policies and to encourage the business to 
engage in internal initiatives. 

In the forthcoming reporting period, the EMS has appropriately high ambitions. These are aimed at raising internal 
awareness through events, seminars and activity days, increasing local business volunteering days within our 
community, bringing additional offices into the scope of certification to ISO 14001 and collecting higher quality 
data to assist in the reduction of XPS’s long-term environment impact. 

Annual greenhouse gas emissions and energy use data for FY 2022:

(tCO2e) 1,2

Scope 1 emissions

Scope 2 emissions

FY 2022 3

FY 2021 3 

FY 2020 3

215

230 4

212 

350 

267

548

Energy consumption used to calculate above emissions (kWh)

2,334,261

2,655,443 

3,329,067

Scope 3 emissions 

Total Emissions

Carbon intensity

Carbon Intensity per £m revenue

Scope 1 + scope 2 emissions intensity (tCO2e/£m)

Scope 1, scope 2 & Scope 3 emissions intensity (tCO2e/£m)

Carbon Intensity per human resource 7

Scope 1 + scope 2 emissions intensity (tCO2e/employee)

Scope 1, scope 2 & scope 3 emissions intensity (tCO2e/employee)

1,522 5

1,967

1,928 6

2,490

—

815

FY 2022

FY 2021 

FY 2020

3.2

14.2

0.3

1.4

4.4

19.5

0.4

1.9

6.8

—

0.7

—

Notes:
1   Unless otherwise noted (note 4), all conversion to carbon rates 

is based on current Department for Education, Food and Rural 

Affairs (‘DEFRA’) factors.

2  tCO2e = tonnes of CO2 equivalent.

3  All activities are UK-based.

4   XPS has transitioned to certified renewable energy in a number 

of facilities in the period. Calculated scope 2 emissions are 

determined by Market Based data where available and Location 

Based (note 1) factors otherwise.

 It has been determined the company’s transition to renewable 
energy avoided 16.4 Tonnes of CO2e in the period based upon KWH 
conversion rates provided by DEFRA and this figure reflects this.

5   Scope 3 emission figures for FY 2022 include business travel, 

employee commuting and domestic energy usage to support 

staff working from home. XPS have significantly developed the 

understanding of its scope 3 energy emissions which has resulted 

in a significant reduction in disclosed emissions for this period.

6   For the FY 2021  reporting period Pilio assisted XPS in their Scope 

3 calculations using a number of assumptions where required to 

calculate the impact of the pandemic’s restrictions. XPS have since 

collected improved data on its workforce’s remote activities which 

indicate a lower energy consumption for the FY 2022 period.

7  Based on Full time employees only.

Like-for-like comparisons between Scope 1 and 2 
emissions against the previous reporting period 
show a reduction of 117.3 in emissions data across the 
Group’s offices. This reflects the fact a majority of 
staff worked from home in response to government 
Covid-19 guidance so the energy consumed in these 
offices was lower. 

The increase in domestic emissions due to staff 
working from home has been calculated and included 
in Scope 3 emissions data for FY 2022. This results 
in an overall increase in emissions since the previous 
year, although like-for-like comparisons are not 
applicable as this is the first year Scope 3 data have 
been included. 

XPS Pensions Group Annual Report 2022

35

 
Chief Financial Officer’s review

Strong and

 sustainable

organic growth

It was pleasing to see another year of strong and resilient growth as Group revenues 
grew 8%, almost all organic and our highest rate of organic growth since listing in 2017. 
Growth in all divisions saw adjusted EBITDA up 7% year on year. 

The business has performed very well with revenues growing 8% year 
on year, nearly all of which was organic. The revenue growth has been 
delivered efficiently, with total staff cost growth now below revenue 
growth. We have continued to invest in areas such as risk transfer and 
member analytics and made capital investment in developing our own 
administration platform which will further enhance our operational 
gearing in the future.

Significant accounting matters

Adjusted numbers
We continue to show adjusted numbers in our results to better reflect 
the underlying business performance. The adjusted numbers exclude 
exceptional and non-trading items such as the amortisation of acquired 
intangible assets as well as share-based payment costs. The exceptional 
and non-trading items are disclosed in the notes to the financial 
statements. These alternative performance measures may not be similar 
to those defined by other entities but help to explain the progress within 
the underlying business.

A third consecutive year of operating 
cash conversion in excess of 95% 
demonstrates the highly cash generative 
nature of our business. We have 
increased the full year dividend by 
7%, underlining our confidence in the 
Group’s prospects.”

Snehal Shah,
Chief Financial Officer

36

XPS Pensions Group Annual Report 2022

Group income statement

Revenue

Pensions Actuarial & Consulting

Pensions Investment Consulting

Total Advisory

Pensions Administration

SIP

NPT

Total revenue

Adj. EBITDA1

Depreciation & amortisation

Adj. EBIT1

Exceptional & non-trading items

Net finance expense

Profit before tax

Income tax expense

Profit after tax

Strategic report

FY 2022
£m

FY 2021
£m

Change
%

63.7

13.7

77.4

50.8

6.1

4.3

138.6

34.1

(5.3)

28.8

(9.8)

(2.1)

16.9

(7.5)

9.4

60.7

11.6

72.3

46.8

5.6

3.2

127.9

32.0

(4.9)

27.1

(13.9)

(1.8)

11.4

5%

18%

7%

9%

9%

34%

8%

7%

(8%)

6%

29%

(17%)

48%

(2.4)

(213%)

9.0

4%

1   Adjusted measures exclude the impact of exceptional and non-trading items: acquisition-related amortisation, share-based payments, 

corporate transaction costs, restructuring costs and other items considered exceptional by virtue of nature, size and incidence. See note 6 

for details of exceptional and non-trading items

SIP revenues were up 9% on prior 
year, as strong underlying sales 
helped offset the impact of the 
bank base rate reduction in the 
first half of the year, while the 
recent base rate increases will 
have a positive impact on revenues 
looking forward. The acquisition 
of the trade and assets of Michael 
J Field Consulting Actuaries 
(“Michael J Field”) completed in 
February 2022, and we are pleased 
that the integration of the business 
is progressing well. 

The National Pension Trust (NPT) 
business has performed well with 
revenue growing 34% year on 
year; with a faster-than-expected 
recovery in asset prices, as well 
as additional asset transfers; total 
assets under management are now 
over £1.3 billion.

Operating costs
Total operating costs (excluding 
exceptional and non-trading items) 
for the Group grew by 9% or 
£9.0 million year on year. The main 
drivers for the cost increases are 
an increase in headcount as the 
business grows (1,442 FTE v 1,325 
last year), continued investment in 
IT (particularly cyber security), and 
higher bonus cost in light of the 
strong financial performance.

As a result, the Group’s adjusted 
EBITDA grew by 7% year on year. 
Adjusted EBITDA margin was 
25% (FY 2021: 25%). Statutory 
profit before tax grew by 48% 
year on year. 

Revenue
Total Group revenues grew 8% year 
on year with all divisions achieving 
year on year growth. 

Pensions Actuarial and Consulting 
is the Group’s largest business. 
The division achieved 5% year on 
year growth in revenues, due to 
high client activity levels driven by 
continued regulatory changes as 
well as further new business wins 
for the Group.

Pensions Investment Consulting 
had another strong year with a 
number of new client mandates 
as well as continued growth in 
fiduciary management oversight 
appointments following the CMA 
ruling in 2019. Revenues in this 
division grew 18% year on year.

Pensions Administration revenues 
grew 9% year on year with a 
number of new client wins coming 
on stream during the year, and 
increased levels of project work. 
Pensions Administration accounted 
for 37% of the Group revenues 
(FY 2021: 37%).

XPS Pensions Group Annual Report 2022

37

Chief Financial Officer’s review continued

Exceptional and non-trading items
Exceptional and non-trading items 
in the year totalled £9.8 million 
(FY 2021: £13.9 million). Amortisation 
of acquired intangible assets 
amounted to £6.6 million (FY 2021: 
£6.5 million). Share-based payment 
charges were £3.9 million (FY 2021: 
£4.9 million). An exceptional credit 
in the year of £1.0 million was due 
to the unwinding of an exceptional 
holiday pay accrual made in the 
prior year. The Group also incurred 
corporate transaction costs of 
£0.3 million (FY 2021: £0.2 million) 
in the year. 

Tax on the exceptional and non-trading 
items was £2.5 million (FY 2021: 
credit of £2.3 million). The large 
increase is due to the revaluation 
of deferred tax liabilities as a 
consequence of the increase in 
corporation tax from 1 April 2023 
to 25%.

See note 6 to the financial 
statements for further information 
on the items detailed above.

the rate has been enacted as the 
deferred tax liabilities are revalued 
at the higher rate.

Our businesses generate 
considerable tax revenue for the 
government in the UK. For the 
year ended 31 March 2022, we 
paid corporation tax of £3.9 million 
(FY 2021: £3.3 million); we collected 
employment taxes of £22.5 million 
(FY 2021: £22.8 million) and 
VAT of £21.3 million (FY 2021: 
£20.2 million). Additionally, we 
have paid £1.2 million (FY 2021: 
£1.2 million) in business rates. 
The total tax contribution of the 
Group was therefore £48.9 million 
(FY 2021: £47.5 million). 

Net finance costs
Net finance costs for the year were 
£2.1 million (FY 2021: £2.0 million). 

Taxation
A tax charge of £5.0 million (FY 
2021: £4.7 million) was recognised 
on adjusted profits (before exceptional 
and non-trading items) which 
represents an effective tax rate 
of 19% (FY 2021: 19%). The Group 
also recognised a tax charge of 
£2.5 million (FY 2021: credit of 
£2.3 million) on exceptional and 
non-trading items, which resulted in 
an overall tax charge for the year of 
£7.5 million (FY 2021: £2.4 million). 
As previously disclosed, the 
increase in corporation tax in FY 
2024 to 25% has driven an increase 
in tax charges in the year now that 

Cash flow, capital expenditure and financing

Non-GAAP cash flow

Operating

Adjusted EBITDA

Change in net working capital

Other

Adjusted operating cash flow

OCF conversion

Financing & tax

Net finance expense

Taxes paid

Proceeds from/(repayment of) new loans

Repayment of lease liabilities

Share-related movements

Net cash flow after financing

Investing

Acquisition (net of disposals)

Capex

Restricted cash (NPT)

Net cash flow after investing

Dividends paid

Exceptional items

Movement in cash

Net debt

Leverage

38

31 March 2022
£m

31 March 2021
£m

34.1

(0.7)

(0.6)

32.8

96%

(1.5)

(3.9)

3.9

(2.7)

(3.3)

25.3

(1.5)

(7.9)

—

15.9

(14.1)

(0.3)

1.5

54.6

1.74x

32.0

4.4

(0.7)

35.7

112%

(2.1)

(3.3)

(11.5)

(2.6)

(3.4)

12.8

(0.2)

(2.4)

(0.5)

9.7

(13.4)

(2.1)

(5.8)

50.4

1.74x

XPS Pensions Group Annual Report 2022

Strategic report

EPS 
The basic EPS for FY 2022 is 4.6p 
(FY 2021: 4.4p). The higher profit 
before tax is largely offset by the 
increase in tax due to the future 
rate change. 

Adjusted fully diluted EPS of 
10.2p was delivered in FY 2022 
(FY 2021: 9.8p), an increase of 4% 
year on year. 

Dividend
A final dividend of 4.8p is being 
proposed by the Board (FY 
2021: 4.4p). The final dividend, 
if approved, which amounts to 
£9.7 million (FY 2021: £9.0 million), 
will be paid on 22 September 
2022 to those shareholders on the 
register on 26 August 2022.

Cash
FY 2022 has been another year of 
strong cash performance for the 
Group. Adjusted operating cash 
flow decreased by £2.9 million 
driven by a £2.1 million increase 
in EBITDA offset by a £5.1 million 
reduction in net working capital. 
Other items were an outflow 
of £0.6 million compared to an 
outflow of £0.7 million in FY 2021. 
Overall, this resulted in adjusted 
operating cash flow conversion 
of 96% compared to 112% in the 
prior year.

Taxes paid in the year were 
£3.6 million lower than the income 
statement charge as the current 
year tax charge includes a large tax 
charge in deferred tax due to the 
future rate increase.

During the year, the Group drew 
down £5.0 million of the RCF. A 
new facility was negotiated in the 
year, for four years from October 
2022 at a margin above SONIA. 
The new facility is for £100 million, 
with an accordion of a further 
£50 million.

Capital expenditure in the year 
amounted to £7.9 million (FY 2021: 
£2.4 million) with £0.8 million spent 
on leasehold improvements and 
office fitouts and the remaining 
£7.1 million on software development, 
enhancements to our platforms 
cyber security and other 
IT equipment. 

After paying £14.1 million in 
dividends and £0.3 million of 
exceptional costs, the Group cash 
balance increased by £1.5 million 
year on year to close at £10.1 million. 
The Group had drawn down 
£64 million of its £100 million RCF 
at 31 March 2022, resulting in a net 
debt of £54.6 million, an increase of 
£4.2 million year on year.

Going concern
Details on the Directors continuing 
to adopt the going concern 
basis in preparing the financial 
statements can be found in the 
Viability Statement in the Strategic 
Report in the Annual Report. The 
Directors have confirmed that, 
after due consideration, they have 
a reasonable expectation that the 
Company and the Group have 
adequate resources to continue 
in operational existence for the 
foreseeable future. For this reason, 
they continue to adopt the going 
concern basis in preparing the 
financial statements.

Subsidiary undertakings
The subsidiary undertakings of the 
Group in the year are listed in note 
35 in the Annual Report.

Snehal Shah
Chief Financial Officer
22 June 2022

XPS Pensions Group Annual Report 2022

39

TCFD

Task Force on Climate-related 

Financial Disclosures (TCFD)

Governance
Board oversight and management’s role in assessing and managing climate-related risks and opportunities.

XPS considers climate change and the transition to a low carbon future as a key material risk to the business. 
As such, our Board Sustainability Committee is responsible for XPS’s sustainability strategy and for providing 
oversight of the Group’s performance against the sustainability framework. The Sustainability Committee is 
chaired by Non-Executive Director Sarah Ing and further details of its composition and activities can be found 
on pages 68 and 69.

At the management level, climate risk is overseen by the Information Security & Environmental Management 
Steering Committee. The Committee meets quarterly to review aspects and impacts, and legislation 
updates, and to provide management with a regular opportunity for review. Outputs are then fed into both 
the Sustainability and Audit & Risk Committees for review and approval of any actions, objectives or policy, 
which then feed back to the XPS Board (see pages 64 to 67 for an update from our Audit & Risk Committee).

Environmental governance structure and responsibilities

XPS Board
Overall business strategy,  
ambition and objectives

Sustainability  
Committee
Environmental strategy  

Audit & Risk 
Committee
Environmental risk 
management 

Risk Management Committee
 Environmental risk management

Information Security & Environmental  
Management Steering Committee
Operational EMS management steering

Environmental Management System
Operational control

Environmental 
performance 
review (metrics 
and targets)

Environmental 
and climate 
risk and 
opportunities

Environmental 
audit

Strategic 
overview of 
controls

XPS Board
•  Ultimate accountability for long-term 

viability of the Group

•  The Group’s long-term objectives, business 

strategy and risk appetite

•  The Company’s overall corporate 

governance arrangements

Audit & Risk Committee
•  Oversight of XPS’s emissions data, 

reduction targets and planned pathways 
and actions

•  Oversight of ISO and PAS accreditation

Sustainability Committee
•  Oversight of the Company’s ESG impact 

and initiatives

•  Development and delivery of Group 

sustainability strategy 

•  Improving practices, reporting and 

communication in relation to ESG factors

•  Maintaining oversight of the views and 
interests of all key stakeholders of the 
Company, internal and external

Risk Management Committee
•  Oversight and approval of EMS objectives

Information Security & Environmental 
Management Steering Committee
•  Reviewing and monitoring climate-related 

risks at least annually

•  Reviewing environmental aspects 

and impacts

•  Monitoring legislation updates
•  Providing management review of the 

implementation of EMS

•  Risk assessment and scenario analysis

Sustainability and Risk team members
•  Providing ESG expertise to 

various Committees

•  Implementation of Environmental 

Management System

•  Engaging with XPS colleagues to champion 

sustainability across the Group

•  Supporting our XPS Environmental Champions

40

XPS Pensions Group Annual Report 2022

Strategic report

Using scenario analysis to 
consider the resilience of our 
organisational strategy

We have provided high-level 
examples of risks from each of 
the four scenarios:

Climate scenario analysis was 
undertaken by our risk team and 
peer reviewed by the Information 
Security & Environmental Management 
Steering Committee. This exercise 
aimed to provide the business with 
an effective measurement of both 
the significance and the timeliness 
of climate-related risks XPS may 
face up to 2080. 

As part of a comprehensive risk 
analysis exercise, we first assigned 
climate risk scores to climate-related 
risks and opportunities to better 
understand the significance of 
each for our business. These scores 
were combined with predicted risk 
influence evaluation per decade, 
allowing the business to analyse 
when impacts may materialise and 
pose the most risk, or present the 
most opportunity, to XPS. 

This risk analysis exercise was 
applied across four climate 
scenarios designed by the Network 
for Greening the Financial System 
(NGFS), which uses data input 
from the IPCC. Each scenario 
contained risks and opportunities 
that developed at varying pace 
throughout the model. 

This exercise generated a final 
Risk Materialisation metric for 
each scenario, allowing XPS to 
understand both the significance 
of an array of potential risks as well 
as the projected timeliness of those 
risks taking effect. 

Scenario 1:  
Rapid transition to net zero
•  Significant transitional 

risk and possible 
asset retirement

•  Short-term market shock

Scenario 2:  
Timely transition staying 
below 2°C
•  Low transitional risk due to 
smoother implementation

•  Lower short-term 

market shock 

Scenario 3:  
Delayed transition
•  High transitional risk likely 
between 2035 and 2050 
due to reactive policy 
implementation

•  Low short-term market 
shock: however, large 
shock in 2040

Scenario 4:  
Failed transition
•  Low transitional risk in the 

short term

•  High long-term climate risk
•  High opportunities
•  Long-term market decline

A timely transition, which aligns 
to warming levels staying below 
2°C, currently presents the least 
material risk overall to XPS, as 
illustrated in the chart overleaf.

Strategy
Overview of our climate-
related risks and opportunities, 
and impact on strategy and 
financial planning

Meeting the required emissions 
reduction to stay within a Paris-
aligned pathway and the changing 
climate itself present both risks and 
opportunities for XPS Group. 

The nature of our business as a 
UK-based professional services 
provider means that, in the short 
term, we are more exposed 
to transitional risks such as 
uncertainty in markets, increased 
expectations from stakeholders 
and the potential for increased 
costs. In the medium term (five 
to ten years), we would expect to 
see some impact from increased 
pricing of GHG emissions or costs 
associated with transitioning to 
lower emissions technologies 
or buildings. In the longer term 
(ten plus years), we can expect 
to see more physical risks from 
extreme weather events impacting 
our direct operations, although 
disruptions to supply chains may 
be felt sooner. 

In relation to opportunities, we 
expect to see increased demand 
for our advisory and actuarial 
services in response to market 
changes and increased regulation, 
as well as from pension schemes 
requiring additional disclosure. 
This creates opportunities for 
increased market share as we 
develop both our response 
within our own operations and 
our investment and advisory 
business models to drive ESG and 
sustainability-informed approaches. 

XPS is responding to climate 
risks and opportunities via our 
sustainability framework, as well 
as our business continuity and 
financial planning. 

XPS Pensions Group Annual Report 2022

41

TCFD continued

Strategy continued
Scenario analysis comparisons 

y
t
i
l

a
i
r
e
t
a
m
k
s
i
R

2020

2030

2040

2050

2060

2070

2080

(1) Rapid transition

(2) Timely transition

(3) Delayed transition

(4) Failed transition

We believe XPS has strong resilience to climate-related risks, as a result of the nature of our business, 
our business continuity and financial planning and the balance of risk and opportunity embedded within 
our business model.

Risk management
Our process for identifying, assessing and managing climate-related risks

As part of this year’s implementation of our Environmental Management System (EMS), a full business-wide 
risk assessment was completed. This considered a wide range of transitional and physical risks to the business, 
along with potential impacts and likelihoods, to enable us to determine a rating for each risk in the short, 
medium and long term. 

Identified material climate/environmental risks were then integrated into the pre-existing risk framework 
we utilise for business and information security risks. 

Process for managing climate-related risks within XPS:

Material risks are agreed, and risk appetites assessed, by the Audit & Risk Committee.  
Where appropriate, risks are also fed into the Sustainability Committee.

All risks are filtered through to the Risk Management Committee.

All risks undergo management review via the Information Security and Environmental Steering 
Committee which agrees risk priority scoring based on the Group’s pre-existing Risk Matrix.

The Environmental Management System (EMS) operation identifies climate and environmental risks 
and maintains a Group EMS Risk Register. EMS risks are scored pre-controls, post-controls and 
additionally at five and ten-year intervals. These risks are somewhat driven by scenario analysis. 

42

XPS Pensions Group Annual Report 2022

 
Strategic report

Metrics and targets
Please see page 35 for our disclosure of Scope 1, 2 and 3 greenhouse gas (GHG) emissions, and commentary 
on metrics used. 

Having introduced our EMS this year, we are now working on establishing clear direct and indirect emissions 
reduction targets and actions, consistent with a low carbon Paris Agreement-aligned economy. A Carbon 
Reduction Plan, incorporating science-based targets, will be shared with the Sustainability Committee for review 
in 2022. We will seek to reduce our carbon offsetting as we implement this plan. 

In the short term, we will continue to roll out ISO 14001 certification to XPS offices, which provides independent 
audit of our EMS system and objectives. We will also work with landlords in our leased properties to switch to 
using renewable energy wherever possible in 2022/23. 

Read more about our response to climate change and our pledge to remain carbon neutral on pages 34 to 35.

Non-Financial Information Statement
The Companies Act 2006 requires us to disclose certain non-financial information in the Annual Report and 
Accounts. This information can be found on the following pages:

Reporting matters

Environmental matters

Employees

Information to understand our policies and impacts

Focusing on our environment, see page 34

Focusing on our employees, see pages 26 to 30

Respect for human rights

Focusing on governance, see page 25

Social matters

Focusing on our clients, see pages 31 to 32
Focusing on our communities, see page 33

Anti-bribery and corruption

Focusing on governance, see page 25

Description of principal risks and impact of business activity 

Our principal risks and uncertainties, see pages 44 to 49

Description of our business model

Our business model, see pages 6 to 7

Non-financial key performance indicators

Our sustainability framework, see page 23

XPS Pensions Group Annual Report 2022

43

Principal risks and uncertainties

Managing risk

effectively

Robust and effective Risk Management ensures the Group is able to deliver 
successful outcomes for our customers, supporting delivery of consistent financial 
results. The frameworks in place allow the Group to clearly understand its risk 
profile and adapt to new threats and opportunities in an agile way, supporting 
further growth. These frameworks also provide the information needed to ensure 
the appropriate skills, expertise and internal controls are in place and maintained 
to manage risks on an ongoing basis.

•  competition – risks of change on 
the demand side of the business 
due to changes in customer 
demands or competitors, likely 
to influence entire industry, e.g. 
aggressive competitor pricing, 
consolidation trends, major 
technological innovation and 
substitute technologies. These 
changes may not directly affect 
the Group but could influence the 
entire industry; and

•  legal and regulatory – risks 
associated with the criminal 
and civil judicial processes and 
contract law, e.g. not identifying 
changes required by new 
legislation, increased litigation in 
a particular field, environmental 
impacts and industrial accidents.

Over the year the Group has looked 
to improve its risk management 
capabilities and enhance its ability 
to identify, evaluate and monitor 
its principal risks. This has included 
supporting our ability to address 
the challenges presented by the 
ongoing Covid-19 pandemic and 
other changes to the external 
threat environment such as the 
continuing increases in phishing 
and ransomware attacks.

Significant enhancements to the 
risk management framework since 
the last report include:

•  the development of our existing 

assurance frameworks in place to 
ensure they continue to provide 
independent validation of key 
controls and their effectiveness. 
This included the move to the 
new AAF 01/20 framework, 
expanding the scope of our 
ISO 27001 certification and the 
introduction of annual Cyber 
Essentials Plus certification; 

•  completing the integration of 

our Environmental Management 
System into existing risk 
frameworks, supporting 
compliance with regulatory 
obligations such as TCFD and 
enabling the Group to gain 
ISO 14001 certification:

•  the development of the 

Executive level Risk Management 
Committee, including the 
expansion of attendees to include 
the CFO and new CIO;

•  the expansion of the dedicated 

Information Security team, 
including the introduction of 
several additional technical 
security enhancements; and

•  the development of the third 

party assurance framework, to 
ensure that supply chain risks 
are managed and operational 
resilience plans are in place 
and effective.

The Group continues to operate a 
three lines of defence model which 
supports the promotion of effective 
risk management and seeks to 
prevent risk taking that exceeds 
the Group’s appetite.

The Board, with the support of the 
Audit and Risk Committee, has 
identified the principal risks that 
could materially impact the Group’s 
ability to achieve its objectives and 
deliver its strategy.

These include general business 
risks that are faced by the Group 
and are comparable to those 
that would be faced by similar 
businesses operating in the 
pensions sector. These general 
business risks include:

•   political/economic/social – 

risks created by the political,  
economic/financial and social 
environment in which we 
operate, e.g. war, demographic 
trends, pandemics, Government 
influence on business, currency 
changes, market volatility, 
inflation, interest rates 
and liquidity;

44

XPS Pensions Group Annual Report 2022

Strategic report

Board of Directors/Audit & Risk Committee

Senior management/Risk Management Committee

Operational Management 
First line

Risk Management  
Second line

Internal Audit 
Third line

•  Implement governance, risk 

and control frameworks

•  Measure and manage 
project performance

•  Manage risk (within agreed 

risk appetite)

•  Design governance, risk 
and control framework

•  Monitor adherence 

to framework

•  Provide timely, 

balanced information

•  Review framework 

application objectively

•  Offer independent 

oversight of first and  
second lines

Control of risks

Confirmation of  
control effectiveness

Strategic overview  
of controls

s
e
i
t
i
v
i
t
c
a
y
e
K

s
e
m
o
c
t
u
O

The material risks and uncertainties which are either unique to the Group or apply to the pensions industry in 
which we operate are detailed below. They are not set out in any priority order, nor do they include all those 
associated with the Group.

Specific risks that are material to XPS Group are:

Strategy 

Description
Risks linked to the 
assumptions of future 
development and size 
of pensions market used 
to develop the strategy 
or business model or 
business portfolio, e.g. 
poor data, group think, 
or lack of diversity 
of opinions.

Rationale for change
Stable

Key mitigations 
The Board approves and regularly reviews the 
Group’s strategy in conjunction with budgets, 
targeting long term increases in shareholder value 
and ensuring robust independent challenge.

Key decisions are assessed against risk appetites for 
key Group risks with a risk management framework 
in place to identify and escalate where strategic 
decisions may have unintended impacts.

Change during the year:

Links to strategy:

Increased risk

  Regulatory change

  Grow market share

  Stable

Improving

  Expand services

  Mergers and acquisitions

XPS Pensions Group Annual Report 2022

45

 
 
 
 
 
Principal risks and uncertainties continued

Strategic planning and execution 

Description
Risks linked to assessing, 
evaluating, planning 
and executing the 
strategy, e.g. poor 
budgeting and planning, 
inadequate or misleading 
communications, or poor 
management of change 
or projects.

Key mitigations 
The Board regularly reviews the Group’s strategy, 
supported by the Executive with responsibilities 
assigned for the delivery of initiatives and provision 
of regular progress updates.

Specific project management resources are used to 
deliver large scale change initiatives, allowing risks 
to delivery of initiatives to be clearly identified at 
planning stage along with mitigations.

Rationale for change
XPS has recruited Jon Marchant in 
the new role of Chief Information 
Officer. The CIO is instrumental 
in driving and co-ordinating 
technology development.

This has included the introduction of 
a single Development and Delivery 
team that co-ordinates and delivers 
business initiatives across the Group.

Financial performance 

Description
Risks relating to the 
failure to monitor and 
appropriately manage the 
financial performance of 
the Group on an ongoing 
basis which could lead 
to poor management 
decisions, higher costs 
and/or inaccurate external 
financial reporting.

Errors 

Description
Risks relating to material 
mistakes made by 
staff, including the 
non-compliance with 
established procedures, 
e.g. failure to calculate 
benefits correctly, or 
not following peer 
review processes.

Key mitigations
The Group has a highly qualified and experienced 
financial reporting team. There is an extensive 
financial controls framework in place and key 
controls are regularly tested by internal and external 
audits. The Group undertakes detailed bottom-up 
budgeting and reforecasting exercises with the final 
budget and reforecast approved by the Board. 

Rationale for change
The Group has progressively 
improved it’s budgeting and 
forecasting frameworks. These 
improvements are evidenced 
through consistent delivery of 
financial results in line with or ahead 
of market consensus.

Management information is published on a regular 
basis and the Executive Committee reviews the 
financial performance of the Group at least monthly. 
The Board receives and scrutinises the financial 
performance of the Group at each Board meeting.

Key mitigations
The Group recruitment process ensures only high 
calibre staff are recruited, who are then supported 
by training programmes. Staff use standardised 
documented processes and checklists for 
key processes. 

Higher risk work is identified with peer review 
and additional sign-off required, with regular 
quality audits to confirm processes are being 
followed correctly. 

Insurance arrangements are in place to limit the loss 
should an error occur, with root cause analysis used 
to identify where controls can be improved.

Rationale for change
Stable

Change during the year:

Links to strategy:

Increased risk

  Regulatory change

  Grow market share

  Stable

Improving

46

  Expand services

  Mergers and acquisitions

XPS Pensions Group Annual Report 2022

 
 
 
 
 
Strategic report

Theft and fraud (financial and physical assets) 

Description
Risks relating to the 
safeguarding of Group 
and client financial 
and physical assets 
from malicious actors, 
e.g. stealing physical 
assets, deliberate 
misrepresentation 
leading to fraud, or theft 
from Group or client 
bank accounts.

Key mitigations
The Group deploys robust physical and systems 
access controls, along with enforcing segregation 
of duties to preventing individuals from making 
fraudulent payments or transfers. 

These controls are supported with staff vetting, 
training and awareness and are regularly 
independently audited.

Insurance arrangements are in place to protect 
against larger claims.

Rationale for change
Recent audits of key controls have 
identified areas that can be improved 
and these recommendations 
have been actioned to further 
enhance frameworks. 

Whilst we continue to see attempts 
to impersonate pension scheme 
members, controls are identifying 
and preventing these.

Information/cyber security 

Description
Risks relating to the 
confidentiality, integrity 
and availability of 
information assets 
including IT systems, e.g. 
unauthorised access to 
or disclosure of staff or 
client information, denial 
of access to systems or 
data required, or business 
continuity incidents 
caused by equipment 
breakdown/fire/flood.

Key mitigations
The Group has an Information Security Management 
System (ISMS) in place to ensure that risks are 
identified and managed effectively. This includes a 
range of technical controls, a dedicated Information 
Security team, and a 24/7 Security Operations 
Centre. These are supported by regular independent 
audits and penetration tests. 

All staff are provided with comprehensive policies 
and guidance, with awareness of key topics 
reinforced with regular training initiatives, e.g. 
phishing awareness.

The Group has a range of business continuity 
capabilities in place to minimise impact of incidents 
impacting the Group’s data, facilities or systems. 
These include documented plans which are 
tested regularly.

Rationale for change
Whilst the external cyber threat level 
continues to increase, the Group’s 
capabilities to deal with these have 
been significantly enhanced.

This includes the expansion of the 
Information Security team, and 
additional protective technologies, 
with independent assurance 
provided through Cyber Essentials 
Plus certification. 

New DRaaS and BaaS capabilities 
give the Group strengthened 
capabilities to deal with 
ransomware attacks.

Staff/human resources 

Description
Risks relating to 
our people, e.g. 
compensation, retention, 
succession planning, skills 
and competence, and 
management capability.

Rationale for change
Stable

Key mitigations
The Group’s recruitment strategy is to seek 
professional, experienced and qualified staff utilising 
robust staff recruitment and selection processes. 
This is supported by comprehensive training, 
development and performance management 
processes, with longer-term incentives in place 
to aid retention.

Regular key staff reviews ensure succession planning 
is kept up to date and remains appropriate. 

Staffing requirements are considered as part of the 
strategy and budgeting process to ensure alignment 
with business plans.

XPS Pensions Group Annual Report 2022

47

Principal risks and uncertainties continued

Third party supplier/outsourcing 

Description
Risks relating to the 
use of third parties to 
support our operations, 
e.g. poor due diligence 
and selection processes, 
failure of a supplier to 
follow agreed upon 
procedures, or financial 
failure of supplier 
resulting in inability to 
deliver service. 

Client engagement 

Description
Risks relating to the 
provision of poor service 
or advice to clients, 
e.g. advice that is not 
clear, not understood 
by the client, or poorly 
presented or uses out of 
date technologies, but 
not errors.

Rationale for change
Stable

Key mitigations
The Group has a formal selection process that 
ensures due diligence is carried out, which is 
proportionate to the risk of the potential failure of 
the third party. 

The approvals and signing framework also ensure 
contracts include key risks relating to services 
provided and risks identified are managed and 
accepted prior to agreements being signed. This 
is supported by ongoing monitoring of key third 
parties, including SLAs and financial status. 

Where there is a reliance on a single supplier, 
contingency plans are in place to protect 
against failure.

Key mitigations
The Group client engagement process ensures that 
expectations are matched to Group capabilities. 
Regular ongoing dialogue with clients ensures that 
the services provided meet their requirements and 
continue to be appropriate to their specific needs.

Client surveys are used to gather feedback and 
identify trends and insights.

Rationale for change
Stable

Business conduct and reputation 

Description
Risks that could 
lead to a breach of 
acceptable conduct or 
ethics, impacting the 
Group’s brand, image 
or reputation. Failure 
to ensure services are 
appropriate for client’s 
needs, any discrimination, 
or a poor response 
to a cyber incident or 
client complaint.

Key mitigations
The Group’s mission, vision and values clearly set 
out the tone from the top, highlighting to all staff the 
conduct and ethics that are expected from them at 
all times. This is supported by a recruitment strategy 
that seeks professional, experienced and qualified 
staff who fit with the Group’s values.

Due diligence of third parties considers supply chain 
risks, ensuring that only suppliers that comply with 
their legal obligations are selected.

The Group has incident management processes in 
place to ensure that it is able to effectively respond 
to significant events that could impact its brand or 
reputation, which is regularly tested.

Rationale for change
Stable

Change during the year:

Links to strategy:

Increased risk

  Regulatory change

  Grow market share

  Stable

Improving

48

  Expand services

  Mergers and acquisitions

XPS Pensions Group Annual Report 2022

 
 
 
 
Covid-19 (Coronavirus) 
The Covid-19 pandemic continued 
to impact normal business operating 
conditions during 2021. The business 
continuity and technology 
infrastructure put in place at the 
initial outbreak in 2020 continued 
to keep staff safe and support 
continued client servicing without 
interruption. All staff have been 
subject to home working periods 
and throughout have maintained 
our client service and other 
obligations. Assessment of the 
potential impacts of Covid-19 on 
the Group principal risks has been 
regularly completed, with oversight 
from the Risk Management Committee 
and input from the Audit and Risk 
Committee. Although the external 
conditions created significant 
challenges, our strong control 
environment and proactive 
management actions have resulted 
in resilient and stable residual risk 
positions across the Group’s risk 
profile. There is still uncertainty 
with regard to the medium and 

long-term consequences of 
Covid-19, particularly with regard 
to the potential implications for 
markets and economies. The Group 
continues to review the external 
environment and monitor any 
potential horizon risks.

Geopolitical risk
The Group has assessed the 
risk of the current geopolitical 
situation. The Group does not have 
any clients in Russia, or business 
relations with Russian owned firms. 
Therefore, there is no significant 
risk to the Group as a result of the 
current climate.

The Directors confirm that 
they have carried out a robust 
assessment of the principal risks 
facing the Group, including those 
that would threaten its business 
model, future performance, 
solvency or liquidity. The principal 
risks are those listed above.

Strategic report

The Directors confirm in the 
Directors’ Responsibility Statement 
on page 95 that they consider 
that the Annual Report, taken 
as a whole, is fair, balanced and 
understandable and provides 
the information necessary for 
shareholders to assess the Group’s 
position, performance, business 
model and strategy. This Strategic 
Report has been approved by 
the Board and signed by order 
of the Board: 

Paul Cuff
Co-Chief Executive Officer

Ben Bramhall
Co-Chief Executive Officer 

Viability Statement
The Group’s business activities, together 
with the factors likely to affect its future 
development, performance and position, 
are set out in the reports referred to in 
the Overview section on page 91 of this 
Directors’ Report.

The Directors have assessed the long 
term prospects of the Group based 
upon business plans and upon cash flow 
projections for the three-year period 
ending 31 March 2025. The three-year 
period was chosen as it is considered 
the longest time frame over which any 
reasonable view can be formed. The 
forecasts and cash flow projections being 
used to assess going concern cover the 
period up to June 2023. A 12 month period 
from the sign-off of the accounts is used 
for the going concern review as the Group 
produce more detailed budgets and 
forecasts for this time frame which have 
proved to be very reliable in the past.

These forecasts have been 
comprehensively stress-tested by using 
simulation techniques involving sensitivity 
analysis. The stress-testing involved 
removing revenue relating to a large part 
of customers discretionary spend from 
Group revenues from the forecasts. A 
high percentage of the Groups revenue 
relate to compliance work which is non-
discretionary. Mitigating actions, which 
include reducing certain non-fixed costs 
were also factored into the stress-testing.

In forming their opinion, the Directors 
have performed a robust assessment of 

the principal risks and uncertainties facing 
the Group as set out on pages 44 to 49. 
In addition, note 2 on page 117 of the 
accounts includes the Group’s objectives, 
policies and processes for managing its 
capital, its financial risk management 
objectives and its exposure to credit risk, 
liquidity risk and market risk. 

The Directors believe that dramatic 
changes in the future development 
and size of the pensions market which 
underpin the strategy of the Group as well 
as risks relating to cyber security including 
ransomware attacks could threaten the 
longer term viability of the Group. These 
risks have been considered in detail, 
including potential mitigating actions and 
the direction of travel for these specific 
risks on pages 45-48.

The Group had £10 million of cash 
at 31 March 2022 and a £100 million 
committed financing facility with an 
accordion of £50 million until October 
2025. At 31 March 2022, £64 million of 
this facility was drawn. The facility is 
subject to two covenants: net leverage 
and interest cover. These covenants 
are forecast to be met throughout the 
viability period. Further details of the 
financial position of the Group, its cash 
flows, liquidity position and borrowing 
facilities are described within the financial 
statements and notes.

The current economic situation and 
inflationary environment is not a 
significant risk to the Group as increases 
in costs are largely protected against 

by the Group’s contractual ability to 
increase revenue from customers by an 
amount linked to inflation. The Group 
has a strong balance sheet, access 
to financial resources and long-term 
growth prospects. As a consequence, 
the Directors believe that the Group is 
well placed to manage its business risks 
successfully.

Even in the worst case scenarios 
considered plausible by the Directors, 
the cost reduction actions available to 
the Group, the reduction of non-essential 
capital expenditure and management 
of working capital are expected to be 
effective and sufficient to ensure the 
continued viability of the Group.

After making enquiries, the Directors 
have formed a judgement, at the time 
of approving the financial statements, 
that there is a reasonable expectation 
that the Group has adequate resources 
to continue in operational existence and 
meet its liabilities as they fall due over the 
three-year assessment period. For this 
reason, the Directors continue to adopt 
the going concern basis in preparing 
the financial statements. At the same 
time, the Directors also considered the 
appropriateness of adopting the going 
concern basis of accounting in preparing 
the financial statements and the Directors’ 
identification of any material uncertainties 
to the Group and the Parent Company’s 
ability to continue to do so over a period 
of at least 12 months from the date of 
approval of the financial statements.

XPS Pensions Group Annual Report 2022

49

Chairman’s governance report

Robust corporate governance 
is vital and provides a

 sustainable
platform

for success and 
growth of the Group

As our excellent 
financial results 
demonstrate, XPS 
employees continued 
to provide an 
exceptional level of 
service to our pension 
scheme clients and 
their underlying 
members, despite 
the disruption and 
challenges we all faced.”

Tom Cross Brown, 
Chairman

50

XPS Pensions Group Annual Report 2022
XPS Pensions Group Annual Report 2022

Governance

XPS’s 
stakeholders’ 
interests were key 
to the decisions 
the Board made 
during the year.”

My successor in the role of Chair of 
the Board will be joining a Group 
that takes its responsibilities to all 
stakeholders and wider society 
extremely seriously and one that 
continually strives to improve 
itself at all levels at all times. It 
has been a pleasure to be a part 
of XPS’s journey since its IPO in 
2017 and I wish my successor, 
the rest of the Board and all XPS 
employees continued success in 
the years ahead.

The report below outlines how the 
Company has applied the main 
principles of the 2018 Corporate 
Governance Code (the “Code”), 
and how it has complied with all 
relevant provisions of the Code 
during the reporting period.

Tom Cross Brown
Chairman
22 June 2022

Covid-19 pandemic
For the second consecutive year, 
the Covid-19 pandemic prevented 
physical Board meetings for the 
majority of the reporting period. 
Through regular virtual meetings, 
the Board and its members 
were still able to carry out their 
duties effectively and we were 
delighted to hold one in-person 
Board meeting before the year 
end. The same was clearly true for 
our employees. As our excellent 
financial results demonstrate, XPS 
employees continued to provide 
an exceptional level of service to 
our pension scheme clients and 
their underlying members, despite 
the disruption and challenges we 
all faced. 

Board composition
There were no changes to the 
Board during the review period 
to report. However, as announced 
post year end in April 2022, I have 
taken the decision to retire from 
my role as Chairman of the Group. 
I will therefore not be standing for 
re-election at this year’s Annual 
General Meeting, which is to be 
held on 8 September 2022, and 
will retire from the Group at the 
conclusion of the meeting. A 
process to identify and appoint 
my successor is underway 
and this is being led by the 
Nomination Committee. 

(i) 

 Board leadership and 
Company purpose: pages 
52 to 53; 

Statement of compliance with the UK Corporate Governance Code
In 2021, the Company has 
applied the principles and 
complied with the provisions of 
the UK Corporate Governance 
Code 2018 as they apply to it as 
a “smaller company” (defined in 
the Code as being a company 
below the FTSE 350). The 
Code is publicly available at 
www.frc.org.uk.

and evaluation: pages 54, 
61 and 63,

(ii)   division of responsibilities: 

(iii)   composition, succession 

pages 57 to 58; 

(iv)   audit, risk and internal 

Further information on how the 
Company has applied the five 
overarching categories of the 
principles can be found on the 
following pages:

control: pages 64 to 67; and 

(v)   remuneration: 

pages 70 to 90.

XPS Pensions Group Annual Report 2022

51

Board of Directors

The Board is composed of seven members, consisting of the Chairman, 
three Executive Directors and three independent Non-Executive Directors.

Tom Cross Brown
Independent  
Non-Executive Chairman
Appointed: January 2017–
September 2022
Committee membership

Paul Cuff
Co-Chief  
Executive Officer
Appointed: October 2016

Ben Bramhall
Co-Chief  
Executive Officer
Appointed: April 2014

Committee membership

Committee membership

N/A

N/A

Key strengths
•  Mergers and acquisitions, 

strategy, financial reporting, 
listed company experience, 
investor relations and corporate 
governance are noted as Tom’s 
key skills

Key experience
•  CEO of ABN AMRO Asset 

Manager until 2003

•  21 years at Lazard Brothers & 
Co. until 1997, CEO 1994–1997

•  Non-Executive Chairman of 

Pearl Assurance plc 2005–2009

•  Non-Executive Chairman 
of Just Retirement Group 
2006–2016 

•  Non-Executive Director of 
Artemis Alpha Trust plc 
2006–2018 

•  Non-Executive member of 
Management Committee, 
Artemis Investment 
Management LLP 2011–2018 

Current external listed 
company directorships/
key appointments:
•  None

Key strengths
•  Qualified actuary with 

20+ years of experience 
in the pensions industry
•  Responsible for raising the 

profile of XPS in the market, 
generating new business and 
the Group strategy with regard 
to M&A opportunities and 
technology investment
•  Mergers and acquisitions, 

strategy, pensions industry and 
investor relations are noted as 
Paul’s key skills 

Key experience
•  Partner at KPMG 2008–2016
•  Head of KPMG London pensions 

team prior to joining XPS

Current external listed 
company directorships/
key appointments:
•  None

Meetings attended:
11/11

Key strengths
•  Qualified actuary with 

20+ years of experience 
in the pensions industry
•   Responsible for day-to-day 
operation of the business, 
including provision of services 
to existing clients, revenue 
generation and the Group’s 
people strategy

•   Mergers and acquisitions, 

strategy, pensions industry, 
risk management, workforce 
engagement, investor relations, 
business development and 
operational management are 
noted as Ben’s key skills 

Key experience
•  Eight years at KPMG 

Current external listed 
company directorships/
key appointments:
•  None

Meetings attended:
11/11

Key to Committee 
membership

Meetings attended:
11/11

 Chairman
 Member 
 Audit & Risk
 Remuneration
 Nomination 
 Sustainability

52

XPS Pensions Group Annual Report 2022

 
Governance

Snehal Shah
Chief Financial Officer
Appointed: July 2019

Margaret Snowdon OBE
Independent  
Non-Executive Director
Appointed: January 2017

Alan Bannatyne
Senior Independent  
Non-Executive Director
Appointed: January 2017

Sarah Ing
Independent  
Non-Executive Director
Appointed: May 2019

Committee membership

Committee membership

Committee membership

Committee membership

Key strengths
•  Chartered accountant with 
20+ years of experience 
•   Mergers and acquisitions, 

Key strengths
•   40+ years of experience 

in pensions industry

•  Mergers and acquisitions, 

Key strengths
•  Chartered accountant
•  Recent and relevant 
financial experience 

post-deal integration, strategy, 
risk management, financial 
reporting, listed company 
experience, investor relations, 
corporate governance and 
operational management are 
noted as Snehal’s key skills

Key experience
•  Ten years with PwC
•   Senior finance roles including 
Group Financial Controller, 
Head of Investor Relations and 
Finance Director for Integration 
at Ladbrokes plc 2009–2017
•  Interim Director (Finance & 
Corporate Governance) at 
Parkdean Resorts Ltd and 
Interim Director of Finance 
& Investor Relations at 
Countrywide plc 2017–2019

Current external listed 
company directorships/
key appointments:
•  None

Meetings attended:
11/11

strategy, risk management, 
workforce engagement, 
pensions industry, corporate 
governance, business 
development, investment 
strategy, technology, customer 
service, trusteeship and 
operational management are 
noted as Margaret’s key skills

Key experience
•   Partner and Director level 
positions with leading 
employee benefit consultancies
•  Previous Non-Executive Director 

of The Pensions Regulator

•  Appointed an OBE in 2010 and 
received many awards for her 
contribution to pensions

Current external listed 
company directorships/
key appointments:
•  Non-Executive member 
of Phoenix Group With 
Profits Committee

•  Advisory Board member 
of Moneyhub Financial 
Technology Limited
•  Trustee of The Pension 

SuperFund

•  Chair of Pension Scams 

Industry Group

Meetings attended:
11/11

•  Strategy, risk management, 
financial reporting, listed 
company experience, investor 
relations and corporate 
governance are noted as 
Alan’s key skills

Key strengths
•  Chartered accountant
•  30+ years of experience in 
financial services including 
audit, corporate finance, 
investment banking and 
asset management

•  Mergers and acquisitions, 

financial reporting, investor 
relations and risk management 
are noted as Sarah’s key skills

Key experience
•  Qualified with Deloitte & Touche
•  Previous Commercial Manager 
of Primecom and Financial 
Director of Foresight – both 
subsidiaries of Primedia

•  Group Financial Controller of 
Robert Walters plc 2002–2007

Key experience
•  Previously a top-rated equity 
research analyst covering the 
UK general financial services 
sector and also founded and 
ran a hedge fund investment 
management business 

Current external listed 
company directorships/
key appointments:
•  Chief Financial Officer of 
Robert Walters plc since 
March 2007

Meetings attended:
11/11

Current external listed 
company directorships/
key appointments:
•  Non-Executive Director of CMC 
Markets plc since September 
2017, where she chairs the 
Remuneration Committee
•  Non-Executive Director of 

Marex Group since July 2021 
where she chairs the Audit & 
Compliance Committee
•  Non-Executive Director of 
Gresham House plc since 
September 2021, where she 
chairs the Audit Committee

Meetings attended:
11/11

XPS Pensions Group Annual Report 2022

53

 
 
 
 
 
 
 
 
Board and Committee Composition and Operation

Group governance at a glance

Board composition

Independence

 Non-Executives  57%
 Executives 
43%

57+
86+

Ethnicity

 White 
  Minority  
ethnic group 

86%

14%

Non-Executive 
tenure

75%

25%

 3–6 years 
  Less than  
3 years 

75+
71+

Gender

 Male 
 Female 

71%
29%

Age

42%
29%
29%

 41–50 
 51–60 
 61+ 

42+
50+

Non-Executive 
gender

 Male 
 Female 

50%
50%

Board members with core/secondary skill

Mergers and acquisitions

Risk management

Financial reporting

Workforce engagement

Prior FTSE experience

Pensions industry

Cyber security

3

Investor relations

Marketing

Corporate governance

Environmental and social sustainability

Business development

Operational management

5

5

6

6

4

4

4

7

7

7

7

7

Board composition  
and independence 
The Board is composed of 
seven members, consisting of 
the Chairman, three Executive 
Directors and three independent 
Non-Executive Directors. The 
Company complies with the 
provisions of the Code for smaller 
companies below the FTSE 350 
which requires the composition 
of the board of directors of a UK 
listed company to include at least 
two independent non-executive 
directors (excluding the chairman). 
The Board concluded that Tom 
Cross Brown met the independence 
criteria set out in the Code on his 
appointment as Chairman. Tom 
Cross Brown will not stand for 
re-election at the next Annual 
General Meeting in September 
2022 and will retire as the Group’s 
Chairman as of conclusion of the 
AGM. The Nomination Committee 
has commenced the recruitment 
process for a successor.

The Board considers that 
Non-Executive Directors Alan 
Bannatyne, Margaret Snowdon 
OBE and Sarah Ing are each 
independent of management in 
character, judgement and opinion 
and are free from relationships or 
circumstances that could affect 
their judgement. One of the 
Non-Executive Directors, Alan 
Bannatyne, acts as the Senior 
Independent Director. 

The Board benefits from the wide 
experience of its Non-Executive 
Directors. Biographical details of all 
Board members are given on pages 
52 and 53.

54

XPS Pensions Group Annual Report 2022

43
+
P
29
+
P
25
+
P
50
+
P
29
+
29
+
P
14
+
P
 
 
 
 
 
 
 
 
 
 
 
 
 
Governance

The Company complies with the 
Code provision that a UK listed 
company’s remuneration and audit 
committees should comprise 
at least three independent 
non-executive directors and that 
the nomination committee should 
comprise a majority of independent 
directors. The Company Chairman 
is not a member of the Audit & 
Risk Committee, in compliance 
with the Code. Each Chair reports 
on the business of their previous 
Committee meeting at the next 
scheduled Board meeting. 

Executive Committee
The Co-Chief Executive Officers 
operate an Executive Committee to 
support them in the performance 
of their duties, including the 
development and implementation 
of strategy and the day-to-day 
operational management of the 
business. During the year the 
Committee was comprised of 
the Executive Directors, Chief 
Information Officer, Head of 
Advisory, Managing Director 
of Administration, Head of 
Investment, General Counsel 
and HR Director.

Board Committees
The Audit & Risk Committee’s role 
is to assist the Board in discharging 
its oversight responsibilities by 
reviewing and monitoring the 
following: the integrity of the 
financial information provided to 
shareholders; the effectiveness of 
the Company’s system of internal 
controls and risk management; 
the external audit process and 
auditor; and the processes for 
compliance with laws, regulations 
and ethical codes of practice. 
Further details are given in the 
Audit & Risk Committee Report 
on pages 64 to 67.

The role of the Remuneration 
Committee is to assist the Board 
to fulfil its responsibility to shareholders 
to ensure that remuneration policy 
and practices of the Company 
reward fairly and responsibly, with 
a clear link to corporate and 
individual performance, having 
regard to statutory and regulatory 
requirements. The Committee 
recommends the policy the Board 
should adopt on executive 
remuneration and, within the terms 
of the Directors’ Remuneration 
Policy approved by shareholders at 
the AGM in September 2020, 
determines and agrees with the 
Board the levels of remuneration 
for each of the Executive Directors, 
the Company Chairman and 
designated senior management 
below Board level. Further details 
are given in the Remuneration 
Report on pages 70 to 90.

The role of the Nomination Committee 
is to undertake an annual review of 
succession planning and ensure 
that the membership, composition 
and diversity of the Board and its 
Committees, including the balance 
of skills, remain appropriate. The 
Committee also reviews the outcome 
of the annual Board effectiveness 
review to determine any changes 
required. Further details are given 
in the Nomination Committee 
Report on pages 62 and 63.

The role of the Sustainability 
Committee is to support the 
Board’s oversight responsibilities 
of the Company’s environmental, 
social and governance impact and 
initiatives. The Committee intends 
to improve practices, reporting 
and communication in relation to 
factors that have a material impact 
on business strategy, business 
performance and the long-term 
sustainability of the Group. 
Further details are given in the 
Sustainability Committee Report 
on pages 68 and 69.

Written terms of reference for 
each Committee are subject 
to annual review and periodic 
updating to reflect any changes 
in legislation, regulation or best 
practice. The terms of reference for 
the four main Board Committees 
are available on the Company’s 
website at www.xpsgroup.com/
investors/corporate-governance/
committees/. 

XPS Pensions Group Annual Report 2022

55

Board and Committee Composition and Operation continued

Board operation and meetings 
Decisions on operational matters 
are delegated by the Board to the 
Executive Directors, consistent with 
the schedule of matters reserved 
for Board approval. In advance of 
scheduled Board meetings, each 
Director receives documentation 
providing updates on Group 
strategy, finances, operations 
and business development. The 
Board meets at least seven times 
a year and at other times as and 
when necessary. 

The Board reviews the business 
strategy for the year ahead at the 
beginning of each financial year 
and receives strategy updates 
at each Board meeting. At least 
once a year the Board will hold a 
strategy session to discuss and 
review business strategy. The 
Directors are expected to attend 
all meetings of the Board and any 
Committees of which they are 
members, and to devote sufficient 
time to the Company’s affairs 
to fulfil their duties as Directors. 
Non-Executive Directors each need 
to commit to a minimum of 28 days 
of service per year to the Company. 
The Board is satisfied that each 
Non-Executive Director commits 
sufficient time to the Company. 

Non-Executive Directors remain in 
regular contact with the Chairman, 
whether in face-to-face meetings 
or by telephone, to discuss matters 
relating to the Company and 
on occasion meet without the 
Executive Directors present.

If a Director is unable to attend 
a meeting, they will still receive 
Board papers before the meeting 
and they are encouraged to submit 
any comments to the Chairman 
to ensure that their views are 
recorded and taken into account 
during the meeting. The Director 
will also receive the minutes and 
matters arising in the usual way 
in order to ensure that they are 
fully informed.

The Board is ultimately responsible 
for the effectiveness and 
monitoring of the Group’s system 
of internal controls. The Audit & 
Risk Committee’s role is to assist 
the Board with its oversight 
responsibility by reviewing 
and monitoring the Company’s 
system of internal controls. It met 
four times in the financial year 
and at its meeting in June 2022 
considered the internal controls 
assurance framework used during 
the financial year, concluding that 
it was sound and appropriate for 
the business. 

Directors are reminded at the 
commencement of each meeting 
to notify the Board of any conflicts 
of interest. Any actual or potential 
conflicts of Directors with the 
interests of the Company that arise 
must be disclosed for consideration 
and, if appropriate, authorisation by 
the Board in accordance with the 
Company’s Articles of Association. 
The Board may authorise conflicts 
and potential conflicts, as long as 
the potentially conflicted Director is 

not counted in the meeting quorum 
and does not vote on the resolution 
to authorise. Directors are required 
to notify the Group Chairman 
when a conflict or potential conflict 
does arise in order that Board 
authorisation can be considered. 
If the Board determines that a 
conflict or potential conflict can 
be authorised, it may impose 
additional conditions on the 
Director concerned.

A formal induction programme 
has been developed and tailored 
for any new Directors joining the 
Board. The Chairman, with the 
support of the Company Secretary, 
ensures that the development and 
ongoing training needs of individual 
Directors and the Board as a whole 
are reviewed and agreed following 
the annual performance evaluation 
of the Board, its Committees and 
individual Directors.

Directors may seek independent 
professional advice at the 
Company’s expense where they 
consider it appropriate in relation 
to their duties. All Directors have 
access to the advice and services 
of the Company Secretary.

Embedding culture
The Board recognises the importance of its role in setting the tone of the Group’s culture, championing 
the behaviours we expect to see and embedding these throughout the Group. In addition to the Board, 
the Executive Committee upholds our values and ensures that the importance of compliance and 
integrity is recognised at all levels throughout the Group. At XPS, our values are embedded in everything 
we do; you can read more about our values on page 24.

We are 
ambitious

We do the  
right thing

We are  
agile

We are  
helpful

We are  
experts

56

XPS Pensions Group Annual Report 2022

Division of Responsibilities

Governance

Board responsibilities 
The Board is focused on providing entrepreneurial and 
sustainable leadership to the Group. It is responsible 
for directing and controlling the Group and has overall 
authority for the effective and prudent management 
and conduct of the Group’s business and the Group’s 
strategy and development. The Board monitors 
performance and is responsible for ensuring that 
appropriate financial and human resources are in place 
for the Group to meet its objectives, and takes the 
lead in setting and embedding the Group’s culture, 
values and standards. The Board is also responsible 
for ensuring the maintenance of a sound system 
of internal control and risk management (including 
financial, operational and compliance controls, and 
for reviewing the overall effectiveness of systems in 
place), and for the approval of any changes to the 
capital, corporate or management structure of the 
Group. All Directors devote sufficient time to their 
roles. There is a formal schedule of matters reserved 
for Board approval which is subject to annual review 
and published on the Company’s website: 
www.xpsgroup.com.

The matters reserved for the Board include:

•  the Group’s long-term objectives, business strategy 

and risk appetite;

•  the Company’s policies, culture, values 

and standards;

•  annual business plans, budgets and forecasts;

•  extension of the Group’s activities into new business 

or geographic areas;

•  changes in capital structure and any form of 

fundraising or asset securitisation;

•  major changes to the corporate structure, including 

material acquisitions and disposals;

•  interim and annual financial statements and 

dividend policy;

•  material guarantees, indemnities and letters 

of comfort;

•  the Group’s system of internal control and 

risk management;

Board division of responsibilities 

Tom Cross Brown 
Chairman

•  Leads the Board and manages the effective 

leadership and governance of the Board

•  Provides direction and focus on business strategy, 
performance, value creation and accountability

•  Ensures the Board establishes a strategy that 
facilitates the entrepreneurial development  
of the Group and promotes the long-term 
sustainable success of the Group’s approach

•  Ensures clear structure for effective operation of 

the Board and its Committees

•  Sets Board agenda and ensures sufficient time is 
allocated to promote effective debate to support 
sound decision making 

•  Ensures the Board receives precise, timely and 

clear information

•  Encourages Directors to contribute fully to Board 

discussions, ensuring sufficient challenge of 
major proposals

•  Meets with the Non-Executive Directors 
independently of the Executive Directors

•  Leads the process for evaluating the performance 

and development needs of the Board, its 
Committees and individual Directors

•  Leads the Board succession planning process and 

•  contracts which are material strategically or 

chairs the Nomination Committee

by reason of size or duration;

•  calling of shareholder meetings and 

related documentation;

•  changes to the membership of the Board 

and its Committees;

•  remuneration policy for the Directors and 

senior management;

•  introduction of new share incentive plans or major 

changes to existing plans; and

•  the Company’s overall corporate 

governance arrangements.

There is a clear division of key responsibilities between 
the Chairman and the Co-CEOs. 

•  Acts as a sounding board for the Co-CEOs on 

important business issues

•  Ensures the Board sets the risk appetite it is 

willing to take in the implementation of strategy

•  Ensures effective communication with 
shareholders to ensure that the Board 
understands their views on governance and 
performance against the strategy

•  Ensures effective communication with other 

key stakeholders

XPS Pensions Group Annual Report 2022

57

Division of Responsibilities continued

Board division of responsibilities continued

Alan Bannatyne
Senior Independent  
Non-Executive Director

•  Acts as a sounding board 

for the Chairman and 
other Directors

•  Leads the annual review of the 

Chairman’s performance

•  Leads any Non-Executive 

Director meetings without the 
Chairman present

•  Acts as an additional point 

of contact for shareholders, 
if they have concerns that 
contact through the normal 
channels have failed to resolve 
or for which such contact 
is inappropriate

•  Chair of the Audit & 

Risk Committee

Co-Chief Executive Officers

•  The Co-CEOs have worked together for over 20 years, having both 
started their careers as trainee actuaries at Punter Southall, before 
spending many years in the same team at KPMG

•  Their long friendship and history of working together, and their 

complementary skill sets, make the Co-CEO arrangement a success

•  The Co-CEOs report to the Chairman and the Board and are 

responsible for jointly leading the Group’s business and managing it in 
accordance with the business plan approved by the Board, the Board’s 
overall risk appetite, the Group policies approved by the Board and its 
delegated authorities, and all applicable laws and regulations

•  The Co-CEOs recommend budgets and forecasts for Board approval, 

lead the investor relations programme and maintain a dialogue 
with the Chairman on significant business developments and 
strategy issues

•  Both Co-CEOs have leadership roles on large clients 

Paul Cuff 
Co-Chief Executive Officer

Ben Bramhall
Co-Chief Executive Officer

•  Primarily responsible for raising 

the profile of XPS in the 
market and generating new 
business, both in traditional 
service areas and in the 
development of new services 
as the market evolves

•  Develops the Group’s 

strategy with regard to 
M&A opportunities and 
technology investment

•  Primarily responsible for the 
day-to-day operation of the 
business, including the provision 
of services to existing clients, 
revenue generation and the 
Group’s people strategy

•  Develops the Group’s internal 

strategy to pursue large 
opportunities within the market

58

XPS Pensions Group Annual Report 2022

Engaging with our stakeholders

Governance

S172 Statement
Stakeholder engagement is 
central to the Group’s strategy and 
sustainable success. The Board of 
Directors of the Company acts in 
good faith to promote the long-
term success of the Company 
for the benefit of its members as 
a whole, taking into account the 
factors as listed in Section 172 of 
the Companies Act 2006:

a.   the likely consequences of any 
decision in the long term; 

b.   the interests of the 

Company’s employees;

c.   the need to foster the 
Company’s business 
relationships with suppliers, 
customers and others; 

d.   the impact of the Company’s 
operations on the community 
and the environment; 

e.   the desirability of the Company 
maintaining a reputation for 
high standards of business 
conduct; and 

f. 

 the need to act fairly as 
between members of 
the Company.

The Company’s purpose, values 
and culture are established by the 
Board and embedded throughout 
the Group and key decisions made. 

When making key decisions, 
the Board is careful to consider 
the interests and priorities 
of stakeholders, and the 
consequences the decisions 
may have. The Board recognises 
that stakeholders have differing 
interests and gives careful 
consideration to balancing the 
views of all stakeholder groups.

You can read about the Group’s 
principal risks and key mitigations, 
including those in relation to 
clients, employees and suppliers, 
on pages 44 to 49.

Key interests

Engagement strategy

Clients

•  Products and services

•  Service performance  

and efficiency

•  Competitiveness and value

•  Compliance and data protection

•  Sustainable products

Shareholders

•  Financial performance and growth

•  Dividends

•  Timely and relevant communications

•  Sound corporate governance and 

stewardship

•  Strategy aligned with long-term 
sustainability and value creation

The Company engages with clients through key contacts 
who work day to day with the clients. We also complete client 
satisfaction surveys every two years and the Board reviews the 
results. We are pleased that our client survey this year shows 
that clients are very positive, with 93% of clients “satisfied” 
or better and 86% of clients likely to recommend XPS. We 
also hold conferences, webinars and training exercises for 
clients throughout the year. We work with clients to establish a 
relationship that works for them; an example of an innovative 
way in which we have collaborated with BT plc to satisfy its 
requirements can be found on page 9. 

We engage with our shareholders in various ways throughout 
the year including meetings with investors and results roadshows 
hosted by the Executive Directors and regular calls with 
analysts, investors and potential investors. The Investor section 
of the XPS website was updated and improved during the 
year, to include useful information for our shareholders. The 
Board also attends the Annual General Meeting and is available 
to answer shareholder questions. Sarah Ing is appointed as 
the designated Shareholder Engagement Non-Executive 
Director. Sarah attends the Company’s results presentations 
for analysts and shareholders. Sarah meets and speaks to 
shareholders and prospective investors as well as sell side 
analysts. The Remuneration Committee Chair engages through 
consultation and meetings with major shareholders in relation 
to executive remuneration. 

Regulators

•  Transparency and openness

•  Proactivity and engagement  

in consultation

•  Compliance with regulation  

and legislation

The Company works with the regulators by responding to 
requests and consultations, submitting returns and attending 
industry meetings. Margaret Snowdon is an adviser to The 
Pensions Regulator and regularly updates the Board on 
industry developments. 

XPS Pensions Group Annual Report 2022

59

Engaging with our stakeholders continued

Key interests

Engagement strategy

Employees

•  Engagement

•  Reward

•  Career opportunities

•  Training and development

•  Wellbeing

•  Equality, inclusion and diversity

•  Work-life balance and flexibility

Suppliers

•  Responsible procurement and ethics

•  Fair contract and payment terms

•  Cost efficiency and value

Communities, 
charities and 
environment

•  Local and worldwide social  
and environmental impact

•  Health and safety

Margaret Snowdon is appointed as the Designated Employee 
Engagement Non-Executive Director. Margaret is Chair of the 
Employee Engagement Group (EEG) and updates the Board 
after each EEG meeting. Employees complete an annual 
employee survey, the results of which are analysed in detail 
and shared with the Board, and an action plan is agreed. An 
external and anonymous whistleblowing hotline is available to 
employees 24/7; any reports can be escalated to the Board as 
required. Employees have been at the forefront of the Board’s 
discussions and considerations in relation to the Covid-19 
pandemic and the My XPS, My Choice trial. You can read 
more about employee engagement on pages 26 to 30.

The Group has a designated Procurement team and an 
external company which engages with and carries out due 
diligence on its suppliers. We conduct formal and transparent 
tender processes when required. An annual review of existing 
suppliers, which provide services that are deemed as higher 
risk (i.e. process large amounts of our data or have access to 
our offices), is completed in addition to quarterly performance 
reviews with key suppliers. The Board annually approves the 
XPS Modern Slavery Statement. Our Supplier Code of Conduct 
communicates what we expect from our suppliers.

The Sustainability Committee is a Committee of the Board, 
and 50% of members are Board members. The Committee 
Chair, Sarah Ing, updates the Board following each meeting. 
You can read the Committee report on pages 68 and 69. XPS 
is excellently positioned to ensure our positive impact is wider 
than the Group itself as we advise our clients on sustainable 
investments; you can read about this on pages 31 and 32. XPS 
has reported on TCFD this year; you can read this on pages 40 
to 43. XPS achieved carbon neutrality in 2021; you can read 
more about this on pages 34 and 35. You can also read about 
our community support on page 33. 

Examples of stakeholder key interests being considered and impacting decisions during the year:

My XPS, My Choice:

Employees – The initiative was formed following the pandemic 
resulting in all employees working from home for a period of 
time; we engaged with employees throughout the pandemic to 
understand how employees work most efficiently. We engaged 
via the EEG, surveys and discussions between employees and 
line managers and formed this innovative initiative. A trial 
was completed, and employees were consulted throughout. 
91% of employees were satisfied or better in relation to their 
initial experience of the new flexible working model (Employee 
survey 2021).

Clients – The satisfaction of and efficiency for clients remain 
of paramount importance and were monitored throughout the 
pandemic and the trial. 77% of clients were “very satisfied” 
with XPS (Client satisfaction survey 2021). 

Shareholders – It is important that our shareholders continue 
to see the Group’s growth in-line with consensus, and to 
achieve this we must retain the talented people we have 
by offering an attractive and flexible way of working to 
our employees.

Environment – The nature of the flexible working initiative 
has resulted in less travel to offices, and therefore less 
environmental impact as a result of travel. 

Michael J Field Consulting Actuaries acquisition:

Shareholders – Our shareholders’ key interests are the 
growth of the Group and value creation. It is with this 
in mind that part of the XPS strategy is growth through 
acquisition.

Employees – Through the acquisition, we welcomed new 
employees to the Group. It is important to us that these 
employees feel welcomed and integrated as quickly 
and effectively as possible, with as minimal disruption 
as possible. 

Clients – The clients we welcomed as a result of the 
acquisition are important to us and the success of 
the acquisition. We aim to ensure minimal impact and 
disruption to our new clients, whilst developing the 
relationships and access to XPS’s experience, offerings 
and skills. 

Regulators – We ensure that we meet all regulatory 
requirements when conducting an acquisition. 

60

XPS Pensions Group Annual Report 2022

Board effectiveness

Governance

Annual General Meeting
The Company’s Annual General Meeting (AGM) will take place at 12pm on Thursday 8 September 2022 at the 
Group’s Reading office. The AGM notice setting out the resolutions to be proposed at the meeting and including 
explanatory notes, together with this Annual Report and Accounts, will be available on the Company’s website 
(www.xpsgroup.com) and distributed to shareholders who have elected to receive hard copies of shareholder 
information at least 20 working days prior to the date of the meeting. Voting at the AGM will be conducted by 
way of a poll and the results will be announced through the London Stock Exchange Regulatory News Service 
and made available on the Company’s website. All Board members are expected to attend the meeting and the 
Chair of each of the Board’s Committees will be present to answer any questions put to them by shareholders.

Board evaluation
The Board acknowledges that the Code requires regular external Board evaluations (as a company below FTSE 
350) and conducted an external Board evaluation in 2020, facilitated by Ceradas Limited. The next externally 
facilitated evaluation will be conducted in 2023.

In 2022, the Board conducted an internal evaluation conducted by the Company Secretary and Chairman, using 
questionnaires and covering all aspects of Board effectiveness, including the Committees of the Board. All Board 
members completed the evaluation. 

2022 outcome
The overall outcome of the evaluation process was positive. The following actions were identified to further 
improve the effectiveness of the Board:

•  the handover and succession of the Chair role following Tom Cross Brown’s retirement in September 2022 will 

be a key focus for the Board in the year ahead;

•  relations and communications with shareholders will continue to develop, including the potential for new 

introductions when the Group’s new Chair is appointed; and

•  the Board will continue to develop engagement with Group employees, including re-introducing Non-Executive 

Director and employee networking sessions (previously halted due to Covid-19).

Review of Chairman’s performance
The Non-Executive Directors, in addition to their role of constructively challenging and facilitating the development 
of the Group’s strategy, meet annually to evaluate the performance of the Chairman, led by the Senior Independent 
Director. The Senior Independent Director also engages with the Executive Directors separately for their 
feedback. As the Chairman, Tom Cross Brown, has confirmed his intention to retire and not stand for re-election 
at the 2022 AGM, the directors are focused on recruiting a successor and ensuring an orderly handover.

2021 evaluation outcomes and progress
The 2021 evaluation identified the following areas for improvement, which have been improved as follows:

Actions from 2021

Improvements

The Board will consider other mechanisms for shareholder 
engagement, including holding a capital markets day, and 
would develop the Group’s Investor Relations function with 
external support.

The Group has appointed an external firm to support with 
investor relations and a capital markets day will be held in 
future. The Remuneration Committee Chair has been in 
touch with the Group’s largest investors and agreed to 
maintain regular dialogue in relation to remuneration policy 
and practices.

The Board will work cohesively to continue key strategic 
themes and continue to hold an annual Board 
strategy session.

A strategy meeting was held and attended by all Board 
members, where effective and engaging discussions 
were had.

XPS Pensions Group Annual Report 2022

61

Nomination Committee

Succession planning

for a sustainable future

Dear Shareholder,
I am pleased to present the report 
of the Nomination Committee for 
the year ended 31 March 2022. The 
Committee has met twice during 
the 2021/22 financial year and all 
meetings were attended by all 
members of the Committee. The 
Committee intends to continue to 
meet at least twice annually with 
additional meetings as required. 

The Nomination Committee 
assists the Board in determining 
the composition and make-up 
of the Board, including its skills, 
knowledge, experience and 
diversity. It is responsible for 
developing and maintaining a 
formal, rigorous and transparent 
procedure for identifying 
appropriate candidates for 
Board appointments and making 
recommendations to the Board. 

The Committee is also responsible 
for keeping under review the 
leadership needs of the Group, 
both Executive and Non-Executive, 
and for ensuring that succession 
planning focuses on the continued 
ability of the Group to deliver its 
strategic goals and compete 
effectively. The terms of reference 
of the Committee are reviewed 
annually and available on the 
Company’s website, 
www.xpsgroup.com.

The Committee supports the Board by 
reviewing the comprehensiveness and 
reliability of assurances on governance, 
risk management, the control environment 
and the integrity of the financial statements 
and the Group’s Annual Report.

Committee membership

Attendance

Chair
Tom Cross Brown

Members
Alan Bannatyne

Sarah Ing 

Margaret Snowdon OBE

Attending by invitation
Co-Chief Executive Officers

Chief Financial Officer

2/2

2/2

2/2

2/2

62

XPS Pensions Group Annual Report 2022

Governance

Board changes
The members of the Committee 
are Alan Bannatyne, Margaret 
Snowdon OBE, Sarah Ing and me. 
Members of the management team, 
including the Executive Directors, 
are invited to Committee meetings 
as the agenda dictates.

During the year, the Committee 
reviewed the size of the Board, 
the balance between Executive 
and Non-Executive Directors and 
the diversity of the Board, and 
was satisfied with the composition 
and balance of skills, experience, 
independence and knowledge of 
the Board and each Committee. 

Chairman succession
Following the year end, I informed 
my fellow Directors of my intention 
to retire and not stand for re-election 
at the September 2022 AGM. 
The Nomination Committee, 
led by Margaret Snowdon, has 
commenced its search for a 
successor and I have not partaken 
in the search or decisions 
surrounding this. As part of the 
recruitment effort, the Committee 
has considered and reviewed 
the skill set and experience of 
all Directors to identify any skills 
gaps following my retirement. The 
Committee has engaged external 
search firm Russell Reynolds, with 
which the Group and Directors 
have no other connections. The 
Group will keep stakeholders 
updated by public announcement 
as the search progresses. The 
identified successor will chair the 
Nomination Committee following 
their appointment.

Board effectiveness evaluation 
During the year, an internally 
facilitated Board effectiveness 
evaluation was completed; further 
details of the outcomes can be 
found on page 61. The Group 
intends to conduct an externally 
facilitated effectiveness review in 
2023, three years following the 
prior external evaluation. 

Succession planning 
During the year, the Nomination 
Committee reviewed detailed 
succession plans covering the roles 
considered key to the business, 
including those of the Executive 
Directors and the Executive 
Committee. The Committee is 
satisfied that the contingency and 
talent management plans in place 
for key positions are appropriate 
and has agreed that the Group’s 
succession planning should be kept 
under review, at least bi-annually. 
We conduct Leadership Development 
Centres to develop our future 
senior leaders.

Induction programme and training 
A formal tailored induction for 
Non-Executive Directors is in place 
supported by a programme of 
training, to further their knowledge 
of the Group, its business, culture, 
operations, employees and governance 
and to ensure awareness of their 
regulatory duties and obligations as 
a Director of a UK premium 
listed company. 

Diversity, equality and inclusion 
The Company has an established 
Diversity Working Group, championed 
by Non-Executive Director 
Margaret Snowdon and chaired by 
a senior female within the Group. 
The group has made great progress 
and has a significant impact across 
the business and is a key channel of 
communication and engagement 
for employees. You can read more 
about the Group’s I&D strategy 
on page 27. 

The Company acknowledges 
that there remains a gender pay 
gap within the business which 
reflects a higher proportion of 
males in higher paid roles than 
females. Whilst this is partly a 
challenge of the UK industry in 
which the Company operates, 
with a male-dominated actuarial 
profession, the Board believes it 
has a responsibility to promote 
change, both within XPS and the 
industry more generally. The Group 
introduced an apprentice scheme 
during the year and hopes this 
continues to improve the diversity 
of the Group and profession in 
the future. 

The Board believes that no 
individual should be discriminated 
against, whether for reasons 
of gender, ethnicity or other 
grounds that restrict social 
inclusion, and this extends to 
Board appointments which it 
considers should be made on merit 
and on the basis of ensuring an 
appropriate balance of skills and 
experience within the Board. The 
Board recognises that greater 
diversity, in the widest sense of 
diversity of race, experience and 
approach, can generate a more 
diverse perspective on issues 
which, in turn, has the ability 
to benefit Board effectiveness 
through improved discussions and 
better decisions. 

You can find information 
regarding the Group’s gender 
balance, including senior 
management, on page 29 
in the sustainability section.

Tom Cross Brown
Chair of the Nomination Committee
22 June 2022

XPS Pensions Group Annual Report 2022

63

Audit & Risk Committee

Delivering

independent oversight

Dear Shareholder,
I am pleased to present the report 
of the Audit & Risk Committee for 
the year ended 31 March 2022. The 
Committee met four times during 
the 2021/22 financial year and 
intends to continue to meet at least 
three times annually. All meetings 
were attended by all members of 
the Committee.

Membership of the Committee 
The members of the Committee are 
Sarah Ing, Margaret Snowdon OBE 
and me. The Board is satisfied that 
the Audit & Risk Committee as a 
whole has competence relevant to 
the sector in which the Company 
operates and that Sarah Ing and 
I have recent relevant financial 
experience as can be seen in our 
biographies included on pages 52 
and 53 of the Annual Report.

The Executive Directors are 
invited to each meeting as well 
as the Company’s Non-Executive 
Chairman, Chief Operating Officer, 
Head of Risk, General Counsel, 
Financial Controller and other 
members of the management team 
as the agenda dictates.

The Audit & Risk Committee continues 
to provide independent oversight of the 
Group’s financial reporting procedures, 
risk management and internal control 
framework.

Committee membership

Chair
Alan Bannatyne

Committee members
Sarah Ing
Margaret Snowdon OBE

Attendance

4/4

4/4

4/4

64

XPS Pensions Group Annual Report 2022

Governance

Significant accounting matters considered during the year

Revenue recognition, accrued income and trade receivables

Matters considered
Depending on the income stream and the nature of 
the engagement, the Group recognises revenue on 
either time cost incurred, fixed fee or rateably over 
the period of providing the relevant services. Billing is 
mainly in arrears and occurs monthly or quarterly.

Carrying value of goodwill and intangible assets

Matters considered
The Group has significant intangible assets on the 
balance sheet in the form of goodwill, customer 
relationships, brands and software. The intangible 
assets have to be reviewed for impairment at least 
annually or if there are any indicators of impairment.

Action
The Committee reviewed the approach to revenue 
recognition including the process for accrued and 
deferred revenue. The Committee receives regular 
updates on ageing of accrued revenue and trade 
receivables. The Committee has also considered 
the conclusions reached by BDO as part of its 
audit of this area and is satisfied that management 
has adopted appropriate processes and controls 
over revenue recognition, accrued revenue and 
trade receivables. 

Action
The carrying value of all indefinite lived assets 
is tested for impairment annually. In reaching 
its conclusion that the treatment adopted is 
appropriate, the Committee has reviewed the 
forecasts, key assumptions and methodology 
adopted by management. BDO’s findings have also 
been considered by the Committee in reaching 
its conclusions over the appropriateness of the 
treatment within the financial statements.

Business combinations

Matters considered
During the year, the Group acquired the trade 
and assets of Michael J Field Consulting Actuaries 
for cash consideration of £1.5 million and up 
to £1.5 million in contingent consideration. All 
acquisitions are assessed under IFRS 3 where 
applicable, and a purchase price allocation (PPA) 
exercise is undertaken. 

Action
The Committee has reviewed management’s 
assessment of the fair value of the assets and 
liabilities acquired and resulting goodwill from 
the acquisition. The Committee has reviewed 
the disclosures in respect of the acquisition and 
considers the accounting and disclosures to 
be appropriate. 

Presentation and disclosure of exceptional and non-trading items

Matters considered
The Group classifies certain items in the income 
statement as exceptional/non-trading to allow a 
clearer understanding of the underlying trading 
performance of the business. 

Exceptional and non-trading items in the year 
totalled £9.8 million (FY 2021: £13.9 million). For 
more details, see note 6 to the financial statements 
on page 119.

Action
As part of its assessment that the treatment of 
exceptional/non-trading items in the financial 
statements is appropriate, and consistent with the 
Group’s accounting policies and with the guidance 
issued by the FRC, the Committee has considered 
each of the items treated as exceptional/non-trading 
and challenged, where necessary, the treatment 
adopted by management. The Committee has also 
considered the conclusions reached by BDO as part 
of its audit in this area and is satisfied. 

XPS Pensions Group Annual Report 2022

65

Audit & Risk committee continued

Auditor
The Committee is responsible for 
making recommendations to the 
Board regarding the appointment 
of its external auditor and its 
remuneration. BDO LLP has been 
the Group’s auditor since 2014. The 
Group audit partner is required 
to rotate after a maximum of five 
years; the current audit partner, 
Andrew Radford, was appointed in 
September 2020.

The Committee is responsible for 
making recommendations on the 
independence of the Company’s 
auditor, BDO LLP. In addition, the 
auditor has internal processes, 
which include peer reviews, to 
ensure that independence is 
maintained. The Committee will 
review the level of audit fees and 
non-audit fees on an ongoing 
basis. See note 5 to the financial 
statements on page 118.

The Committee has reviewed 
the approach to the annual audit 
at a meeting that the auditor 
attended ahead of the start 
of fieldwork. The auditor then 
attended a further Committee 
meeting at the completion 
stage of the audit to present its 
findings. There is an open line of 
communication between the Chair 
of the Audit & Risk Committee and 
the audit engagement partner. 
The Committee assessed the 
effectiveness of the external audit 
process by obtaining feedback 
from parties involved in the 
process, including management 
and the external auditor.

Based on this feedback and its 
own ongoing assessment, the 
Committee remains satisfied with 
the efficiency and effectiveness of 
the audit.

After due and careful consideration, 
the Committee remains satisfied 
with the effectiveness and 
independence of BDO LLP and has 
recommended to the Board that 
BDO LLP be reappointed as the 
Company’s auditor.

Internal Audit
The Internal Audit function is 
provided using a co-sourcing 
agreement, with PwC reappointed 
in 2020 after a retender as it 
had been in place since 2017. It 
offers independent oversight of 
operational and risk management 
activities, with audit reports and 
relevant findings presented to the 
Committee. This year it focused 
on the Group’s fraud controls and 
no significant control weaknesses 
were identified. The Internal 
Audit programme is supported 
by a number of regular assurance 
activities which are carried out by 
the Risk and Compliance teams, 
which look at the design and 
effectiveness of internal controls 
for key processes.

Annual Report review
A final draft of the Annual Report 
is reviewed by the Committee prior 
to consideration by the Board and 
the Committee considered whether 
the 2022 Annual Report was fair, 
balanced and understandable and 

whether it provided the necessary 
information for shareholders to 
assess the Group’s position and 
performance, business model 
and strategy. The Committee was 
satisfied that, taken as a whole, the 
Annual Report is fair, balanced and 
understandable and provides the 
necessary information.

Risk
XPS Group has continued to 
enhance its risk management 
framework. This is supported by a 
strong culture, active engagement 
from staff and a clear direction 
from Executive Management.

The standardised risk management 
framework supports a common 
approach across all businesses and 
support functions in the Group. 
This includes a clear articulation 
of the key risks, the appetite the 
Group has for each of these and 
the controls that are in place to 
manage these risks within their 
stated appetites. 

The framework embraces the 
whole spectrum of activities 
and measures addressing risk 
(identification, evaluation, treatment, 
reporting and monitoring) which, 
taken together, support the 
achievement of the organisation’s 
objectives. The underlying 
processes and control procedures 
are regularly reviewed and amended 
to reflect the findings of the 
process, including improvements 
in operational administration, 
regulatory compliance, legislative 
changes and changes in the 
external threat environment.

The updated risk management 
framework rolled out during the year 
has been supported by a strong culture, 
active engagement from staff and clear 
direction from Executive Management.”

Alan Bannatyne, 
Chair of the Audit & Risk Committee

66

XPS Pensions Group Annual Report 2022

Governance

We are pleased to note that our 
risk management frameworks 
have proved effective in allowing 
the Group to successfully manage 
the impact of the ongoing Covid-19 
pandemic, allowing us to continue 
to keep staff safe and support 
continued client servicing 
without interruption. 

Whistleblowing
The Group has a clear, formalised 
Whistleblowing Policy and procedure 
available to all staff in order to raise 
concerns about perceived 
wrongdoing, non-compliance with 
our own standards, regulatory 
requirements and/or the law. This 
policy was reviewed this year. We 
have a confidential helpline, run by 
a third party, Expolink, in order that 
staff can report any concerns or 
perceived shortcomings within our 
operations without fear of sanction 
or disadvantage. The helpline is 
promoted through the intranet and 
posters. Incidents are reported and 
then reviewed by the Board at the 
next available meeting or sooner if 
appropriate. The Group’s Audit & 
Risk Committee reviews the policy 
and process annually to ensure 
they remain fit for purpose.

Alan Bannatyne
Chair of the Audit & Risk Committee
22 June 2022

A reporting framework has been 
deployed as part of this work which 
provides Executive Management 
with regular updates on our overall 
risk profile and detailed reports 
on risks that may require action 
to keep within appetite. This 
framework includes information on 
relevant key risk indicators as well 
as summarising root-cause analysis 
reviews for incidents and errors.

The Risk Management Committee 
continues to meet on a regular 
basis to discuss risks and issues as 
well as ensuring that the framework 
is meeting the needs of the Group’s 
stakeholders. This Committee also 
acts as the mechanism by which 
risks reported at business level can 
be considered in the context of 
the Group and whether escalation 
is required.

The central Risk team supports 
all businesses within the Group 
and ensures best practices are 
applied consistently. This team is 
also responsible for co-ordinating 
the existing external assurance 
programme across the Group, 
to ensure all risks and controls 
are considered and assessed 
appropriately. These assurance 
activities include certifications to 
ISO 14001 and ISO 27001, AAF 
01/06, IIP and the IoA Quality 
Assurance Scheme (QAS).

The Audit & Risk Committee 
regularly reviews the wider internal 
control processes and enlists 
external support to review and 
test when it is deemed necessary. 
Recognising the importance of 
the protection of data assets and 
business resilience, the Committee 
considers these specific risks at 
each of its meetings, along with the 
development of the frameworks to 
effectively manage them. 

XPS Pensions Group Annual Report 2022

67

Sustainability Committee

Aligning strategy

with sustainability

Created during the 2020/21 
financial year, the role of the 
Sustainability Committee is to 
improve practices, reporting 
and communication in relation 
to environmental, social and 
governance (ESG) factors that 
have a material impact on business 
strategy and performance and 
the long-term sustainability of 
the Group. The Committee has 
oversight of the views and interests 
of all key stakeholders of the 
Group, internal and external. 

Membership of the Committee 
The members of the Committee 
are Margaret Snowdon OBE 
(Independent Non-Executive 
Director), Snehal Shah (CFO), 
Charlotte West (Head of Employee 
Engagement), Adrian Davison 
(Head of Risk), Alex Quant (Head 
of ESG for the Investment business) 
and me. Alex Quant joined the 
Committee during the year. Other 
Board members and members of 
the management team are invited 
to meetings as the agenda dictates. 

The Committee met three times 
during the 2021/22 financial year 
and all meetings were attended by 
all members, with the exception 
of one meeting due to a prior 
engagement. The Committee 
intends to continue to meet at 
least twice yearly with additional 
meetings as required. 

The focus of the Committee
During the year the Committee 
provided oversight and challenge 
on a number of sustainability issues 
within the Group’s key areas of 
focus – governance, our employees, 
our clients, our communities and 
our environment.

Our core purpose as a business is to 
shape and support safe, robust and 
well-understood pension schemes for 
the benefit of people and society. We are 
ambitious in our goals to create sustainable 
financial futures for as many people as 
possible, and use our influence to integrate 
ESG considerations throughout the 
pensions industry. 

Committee membership

Attendance

Chair
Sarah Ing

Committee members
Margaret Snowdon OBE
Snehal Shah
Charlotte West
Adrian Davison
Alex Quant

3/3

3/3

3/3

3/3

3/3

2/3

68

XPS Pensions Group Annual Report 2022

Governance

Board of Directors

Sustainability Committee 

Sarah Ing
Chair of the  
Sustainability Committee
Non-Executive Director

Margaret  
Snowdon OBE
Non-Executive 
Director and Chair  
of EEG and  
I&D Group

Additional Board member 
responsible for providing 
expertise across all areas

Snehal Shah
Chief  
Financial Officer

Executive sponsor  
for sustainability, 
responsible for representing 
investor views

Charlotte West
Head of Employee 
Engagement

Responsible for  
employee engagement  
and I&D strategies

Alex Quant
Head of ESG for the 
Investment business

Responsible for 
representing client interests

Adrian Davison
Head of Risk

Responsible for 
environmental strategy

Supported by resources from across XPS

1. Launch of I&D strategy
The Committee oversaw the 
implementation of the I&D strategy, 
which was launched to XPS 
colleagues in November 2021. The 
strategy has four main pillars with 
clear ambitions and measurable 
actions in place to achieve these. 
Progress has already been made in 
the reporting year on a number of 
key actions. 

2. Development of 
environmental strategy
The Committee provided 
oversight on the carbon 
offsetting project, having 
reviewed the implementation of 
the Environmental Management 
System and associated 
Environment Policy. 

3. Development of our responsible 
investment solutions
A strong focus for the Committee 
this year was to provide oversight 
of the Group’s development 
of its responsible investment 
offering and implementation 
of the Responsible Investment 
Policy. Input was given on a range 
of issues including training and 

development within the Investment 
team, strategy, our position in the 
market to influence and educate, 
and communication. 

4. Shaping sustainability reporting
This year the Committee discussed 
a number of external sustainability 
frameworks and standards. 
The Committee also reviewed 
sustainability reporting best 
practice and considered feedback 
from proxy advisers on XPS’s ESG 
performance, incorporating this 
into our sustainability framework 
where appropriate. 

At a high level, the focus for the 
year ahead includes: 

•  providing oversight for further 
development and integration 
of our sustainability strategy, 
including the development of 
our sustainability framework 
and reporting to include 
clear commitments, KPIs and 
measurement thereof. See pages 
22 to 35 of the Strategic Report 
for our current reporting on 
sustainability matters;

•  continuing to review and provide 
challenge on activities carried 
out by the business, underpinned 
by our sustainability strategy; 
keeping best practice under 
review; referring to thought 
leadership; and monitoring 
the Group’s position regarding 
relevant emerging sustainability 
issues; and

•  providing oversight and 

challenge on the continued 
integration of climate risk into 
our risk management processes, 
and the development of our 
carbon reduction plan and 
associated targets.

The terms of reference of the 
Committee are reviewed annually 
and are available on the Company’s 
website, www.xpsgroup.com. 

Sarah Ing
Chair of the Sustainability Committee
22 June 2022

XPS Pensions Group Annual Report 2022

69

Directors’ remuneration report

Remuneration

at a glance

The overall Remuneration Policy is designed to promote the long-term 
success of the Group whilst ensuring it does not support inappropriate 
risk taking. The Remuneration Committee has developed the Directors’ 
Remuneration Policy with the following principles in mind:

Aligned with shareholders – 
in order to motivate Executive 
Directors and incentivise the 
delivery of sustained performance 
over the long term, and to promote 
alignment with shareholders’ interests.

Aligned with financial 
performance – to motivate 
Executive Directors and support 
the delivery of the Group’s financial 
and strategic business targets.

Aligned with colleagues – 
by striving for as consistent as 
possible an approach between 
the Executive Directors and senior 
management. 

Aligned with clients – the 
continued strategy to become the 
pre-eminent pensions consulting 
and administration firm in the UK 
at the same time as achieving 
sustainable growth through investing 
in client services, technology 
and staff demonstrates the 
commitment to providing an agile, 
high-quality and market-leading 
service that puts client satisfaction 
at the heart of the business.

Competitive – remuneration 
packages are reviewed annually 
and benchmarked by reference to 
the external market. This allows us 
to attract and retain highly talented 
people, who know that good 
performance will be rewarded. 

Designed to encourage retention 
and to reward performance – 
deferred variable remuneration 
does not give rise to any immediate 
entitlement. Long-term incentive 
awards normally require the 
participant to be employed 
continuously by the Group until at 
least the third anniversary of grant 
in order to vest in full. 

70

XPS Pensions Group Annual Report 2022

Governance

Our Executive Directors’ remuneration at a glance

Key features of the policy

How we implemented the policy 

Increases of 6% applied effective 
1 April 2022 as the second 
phase of a market adjustment 
following Remuneration 
Committee confirmation of 
continued strong corporate 
and individual performance. 

The Co-CEOs were awarded 
119% of salary and the CFO 
was awarded 89% of salary, as 
determined by the Remuneration 
Committee. These payments 
amounted to 79% of maximum.

Bonuses were paid on financial 
performance as well as personal 
objectives (detailed on pages 
82 and 83).

The September 2019 PSP award 
is subject to underlying EPS 
performance and relative TSR 
performance. The overall payout 
for the award is equal to an 
estimated 38% of maximum.

Fixed pay

Salary 
and benefits

Annual increases will not exceed 
7.5% + RPI (April 2022: 11.1%) or 
the average increase of employees 
across the Group in any given year, 
whichever is higher.

Short-term variable pay 
Financial/functional  
and personal objectives 
set with reference to 
business plans approved 
by the Board.

Long-term variable pay
Stretching performance 
conditions measured  
over a three-year period 
with a further two-year 
post-performance  
holding period.

Performance conditions 
based upon adjusted 
earnings per share/TSR 
to comparator group.

Share ownership 
guidelines

Cash bonus The maximum opportunity for 
2021/22 is 150% of salary and 
potentially payable in cash and 
deferred shares. 

Bonus is payable subject to the 
achievement of performance 
conditions (financial and personal 
objectives) which will be set by the 
Remuneration Committee. Malus 
and clawback provisions apply.

Maximum “normal” grant level is 
150% of salary.

Malus and clawback 
provisions apply. 

XPS 
Performance 
Share 
Plan (PSP) 

Aligned with long-term business 
strategy to become the pre-eminent 
pensions consulting and administration 
firm in the UK and delivery of 
shareholder value due to strong 
cash generation and non-cyclical 
demand for services. 

Share 
ownership 
guidelines 

Minimum shareholding of 200% 
of base salary for any Executive 
Director with requirements 
applying for a two-year period post 
termination of employment.

Remuneration at a glance: pay outcomes for the year 
2021/22 fixed remuneration 

Base salary

Co-CEOs

£313,920

CFO

£265,160

Pension

Co-CEOs

CFO

6% of salary

6% of salary

These pension contributions are in line with the average contribution levels across the Group. 

Annual bonus 
The financial element of these bonuses is based on Group profit before tax (PBT). The reported Group adjusted 
PBT for 2021/22 resulted in a bonus payment of 89% of the maximum for this element of the bonus. When 
combined with the performance against strategic objectives, this led to formulaic bonus outturn of between 
86 and 87% of the maximum. However, the Executive Directors volunteered that the Remuneration Committee 
reduce the level of bonus payable from this formulaic outcome to 79% of maximum to be consistent with bonus 
outcomes in the wider firm. Further details of financial and personal objectives can be found on page 82.

£m

Threshold
 £’000

Target
 £’000

Maximum
 £’000

Actual 
£’000

Payout
(% of this
 element)

Group adj. PBT (75% of potential)

26,140

26,522

26,864

26,750

89%

XPS Pensions Group Annual Report 2022

71

Directors’ remuneration report continued

Aligning remuneration with

sustainable success

Dear Shareholder,
The Directors’ Remuneration 
Report for the year ended 31 March 
2022 contains:

•  my annual statement;

•  the annual report on 

remuneration which describes 
how the Directors’ Remuneration 
Policy has been applied in the 
2021/22 financial year and how 
it will be implemented in the 
2022/23 financial year; and

•  the Directors’ Remuneration 

Policy which remains unchanged 
since it was approved at 
the 2020 AGM.

Operational highlights
During the year ended 31 March 
2022, we produced another year of 
robust financial performance. At a 
Group level, total revenues grew 8% 
year on year. The Group delivered 
adjusted diluted earnings per 
share of 10.2p.

Engaging with our stakeholders 

Shareholders
At last year’s Annual General 
Meeting held on 7 September 2021, 
the Remuneration Committee 
was pleased that shareholders 
approved the Remuneration 
Report with 99.28% of votes for. 
We are grateful for the ongoing 
shareholder engagement and 
constructive feedback allowing 
us to ensure we are able to reflect 
the views of shareholders in the 
decisions that the Remuneration 
Committee makes.

Employees
The Employee Engagement Group, 
which I chair as XPS Group’s 
Designated Employee Engagement 
Non-Executive Director, considers 
Executive Directors’ remuneration, 
taking account of employee views. 

The Remuneration Committee continues to 
ensure a robust link between the execution 
of strategy, reward and performance and is 
committed to fairness and transparency.

Margaret Snowdon OBE
Chair of the Remuneration Committee

Committee membership

Chair
Margaret Snowdon OBE

Committee members
Tom Cross Brown

Alan Bannatyne
Sarah Ing

Attending by invitation
Co-CEOs
CFO
HR Director

Attendance

4/4

4/4

4/4

4/4

72

XPS Pensions Group Annual Report 2022

Governance

The Employee Engagement Group 
was set up with the purpose of 
providing an “employee voice” to 
the Board by raising any matters or 
issues highlighted by employees. It 
is a forum for employees to share 
ideas and concerns with the Board 
in a consultative manner and is 
not a decision-making group. One 
area of focus for the Employee 
Engagement Group is reward 
and remuneration of Executive 
Directors; members are asked to 
provide feedback on the Directors’ 
Remuneration Policy and Executive 
Director objectives. The group 
improves engagement between the 
Board and XPS employees.

The Directors’ 
Remuneration Policy
The current Directors’ 
Remuneration Policy was approved 
by shareholders at the 2020 AGM 
and therefore will be due for 
renewal at the 2023 AGM. The 
Remuneration Committee will 
consult with major shareholders 
and the voting guidance services 
well in advance in relation to 
the Policy.

The changes to the 
operation of the Directors’ 
Remuneration Policy
As outlined last year, due to base 
salaries being low against the 
FTSE Small Cap market and other 
similarly sized companies the 
Remuneration Committee therefore 
decided to increase the base 
salaries of the Executive Directors 
in two phases:

•  9% with effect from 1 April 2021. 
This was the first increase for 
three years and is below the 
general level of increases for 
employees across the Group over 
the period since 1 April 2018; and

•  6% with effect from 1 April 2022 
(subject to continued strong 
performance, both corporate 
and individual).

These increases still leave target 
and maximum total remuneration 
for all the Executive Directors 
below the market median.

The Committee has also agreed to 
amend the approach to measuring 
EPS performance under the PSP. 

Due to the current volatility of inflation rates, the Committee determined 
to remove the link with CPI when measuring EPS performance. For the 
2022 awards, this will now be measured on an absolute growth scale.

Remuneration of the Executive Directors for 2022/23
The table below summarises our intended approach to the remuneration 
of the Executive Directors for 2022/23. 

Component of 
remuneration

Base salary  
and benefits

Pension

Annual bonus

Long-term  
incentives

Summary of approach

Base salary and benefits are reviewed annually on 1 April 
in light of a number of factors, including the approach to 
salary reviews more generally across the Group. In line 
with the phased approach outlined last year, the base 
salaries of the Co-Chief Executive Officers have been 
increased by 6% for the 2022/23 financial year: 
Ben Bramhall – £332,755
Paul Cuff – £332,755
Snehal Shah – £281,069

The increase since 1 April 2018 remains below that of the 
general level of salary increases across the Group since then:

1 April
2019 

1 April
 2020 

1 April
2021 

1 April
 2022

Total 

Co-CEOs 

0% 

0% 

9.0% 

6.0% 15.5% 

Average staff 

3.0% 

3.2% 

3.2% 

5.9% 16.2%

Defined contribution/cash supplements of 6% are paid. 
This is well below the rate provided to many employees 
who have joined the business through the acquisitions we 
have made.

Payable subject to the achievement of challenging 
financial/strategic/personal performance conditions. 
These are expected to incorporate sustainability, culture 
and technology-based goals. Malus and clawback 
provisions apply. 
Maximum bonus opportunity:
Ben Bramhall – 150% of salary
Paul Cuff – 150% of salary
Snehal Shah – 112.5% of salary

Annual awards of performance shares. Shares vest, subject 
to the achievement of the performance conditions, after 
three years and are subject to a further two-year holding 
period. Malus and clawback provisions apply. 
Maximum grant levels:
Ben Bramhall – 150% of salary
Paul Cuff – 150% of salary
Snehal Shah – 125% of salary

All-employee  
share plans

Executive Directors are entitled to participate in all of the 
Company’s employee share plans, including the Share 
Save Plan, on the same terms as other employees.

Share ownership 
guidelines

Executive Directors are subject to a minimum shareholding 
requirement of 200% of salary with a requirement to 
maintain a shareholding post cessation of employment 
at 200% for one year and 100% for a second year.

Annual bonus payments for 2021/22 
The financial element of these bonuses is based on Group profit before 
tax (PBT). The reported Group adjusted PBT for 2021/22 has resulted in 
a bonus payment of 89% of the maximum for this element of the bonus. 
When combined with the performance against strategic objectives, this 
led to a formulaic bonus outturn of 86% of the maximum for the Co-CEOs 
and 87% for the CFO. However, the Executive Directors volunteered that 
the Remuneration Committee reduce the level of bonus payable from 
this formulaic outcome to 79% of maximum to be consistent with bonus 
outcomes in the wider firm. 

XPS Pensions Group Annual Report 2022

73

Directors’ remuneration report continued

Annual bonus payments for 2021/22 continued
On this basis, the bonus outturn for 2021/22 for the Executive Directors is 
as follows: 

Executive Director

Ben Bramhall

Paul Cuff

Snehal Shah

% of
salary

% of
maximum

119%

119%

89%

79%

79%

79%

Vesting outcomes for the 2019 PSP awards
The September 2019 PSP award is subject to underlying EPS performance 
and relative TSR performance. The estimated overall payout for the award 
is equal to 38% of maximum.

The Committee considers that the Policy operated as intended during 
2021/22 and that remuneration outcomes are consistent with the Group 
performance and appropriately reflect performance delivered for our 
shareholders over the respective periods. Other than the adjustment to 
the bonus outturn mentioned above, the Committee felt that no further 
discretion needed to be applied for these remuneration outcomes.

Other activities to note
The Remuneration Committee reviewed the Group’s gender pay gap 
analyses and action plans. I have also continued to play an active role 
throughout the year on the Group’s Diversity Working Group, in addition 
to chairing the Employee Engagement Group.

I trust that you find this report to be informative and transparent and I 
hope to receive your support for our decisions this year as described in 
the Directors’ Remuneration Report at the AGM. I am keen to encourage 
ongoing open dialogue with our shareholders on executive remuneration 
and welcome all engagement.

Margaret Snowdon OBE
Chair of the Remuneration Committee
22 June 2022

We were pleased to be given an early 
opportunity to comment on the Co-
CEOs’ personal objectives for FY 2023. 
We discussed various topics including 
sustainability, inclusion and diversity, gender 
pay gap, and employee engagement metrics.

As in previous years, we were asked to review 
the Directors’ Remuneration Report and put 
forward our views on future changes.”

Abigail Fletcher, 
XPS EEG Representative

74

XPS Pensions Group Annual Report 2022

Governance

Directors’ Remuneration Policy 2020
This Directors’ Remuneration Policy, which has been approved by the Board and shareholders, has been 
prepared in accordance with Part 4 of The Large and Medium-sized Companies and Groups (Accounts and 
Reports) (Amendment) Regulations 2013, which amended The Large and Medium-sized Companies and Groups 
(Accounts and Reports) Regulations 2008 (the “DRR Regulations”).

The Directors’ Remuneration Policy as set out in this section of the Directors’ Remuneration Report was 
approved in 2020 and took effect in respect of all payments made to Directors from the conclusion of the 
2020 AGM at which it was approved. The Policy as approved can be found at www.xpsgroup.com/investors/ 
results-reports-and-presentations/. We have reproduced some of the main sections of the Directors’ 
Remuneration Policy here for the convenience of our shareholders even though we have not, as envisaged 
before the engagement process with investors, made any changes to it.

Summary of decision-making process and changes to Policy
The Remuneration Committee’s review of the Directors’ Remuneration Policy followed a robust process which 
included discussions on the content of the Policy at Remuneration Committee meetings during the year. The 
Committee considered the input from management and independent advisers, as well as consulting with major 
shareholders and proxy and advisory services. The input from investors was critical in influencing our view that 
we should work within the Policy as approved in 2020.

Element and purpose

Policy and operation

Maximum

Performance measures

Base salary
The core element of 
pay, reflecting the 
individual’s position 
within the Company 
and experience

The base salary of each Executive Director 
takes into account the performance of 
each individual and is set at an appropriate 
level to secure and retain the talent needed 
to deliver the Group’s strategic objectives. 
Salaries are reviewed annually on 1 April 
and are influenced by: information from 
relevant comparator groups (referencing 
the Group’s competitors and public 
companies in other industries); the 
performance of each individual Executive 
Director; and average increases for 
employees across the Group as a whole.

n/a

Annual increases will 
not exceed 7.5% + RPI 
or the average increase 
of employees across 
the Group in any given 
year, whichever is 
higher. The level of 
increase may deviate 
from this maximum in 
the case of special 
circumstances, for 
example increases in 
responsibilities or 
promotion. As an 
example, this may 
occur if the market 
capitalisation of the 
Company increases 
as the shares are 
“re-rated” by investors 
such that the 
comparator 
group changes. 

In this scenario, the 
Board would consider 
the increase and the 
performance of the 
Company. Other 
elements of 
remuneration may also 
change. In these cases, 
any exceptional 
increase will not 
exceed 20% of salary 
a year.

Benefits in kind
To provide market-
competitive benefits 
valued by recipients

Benefits currently include permanent 
health insurance, life insurance, private 
medical insurance and car allowance and 
may also include other benefits in the 
future. In certain limited circumstances, 
relocation allowances may be necessary. 

All benefits are subject to annual review to 
ensure they remain in line with market practice. 

n/a

Benefits (excluding any 
relocation allowances) 
may be provided up to 
an aggregate value of 
normally £30,000 for 
each Executive 
Director (indexed 
to inflation).

XPS Pensions Group Annual Report 2022

75

Directors’ remuneration report continued

Summary of decision-making process and changes to Policy continued

Element and purpose

Policy and operation

Maximum

Performance measures

Pension
To provide 
retirement benefits

Executive Directors participating in the 
pension plan benefit from matching annual 
Group contributions of 6% of base salary. 
Executive Directors are entitled to take all 
or part of their pension contributions as a 
cash allowance.

The maximum 
employer’s contribution 
(or cash supplement) is 
6% of salary.

n/a

Executive Directors’ 
employer’s 
contribution levels 
are aligned to the 
contribution levels 
for the majority of 
the workforce.

Annual bonus
To motivate 
Executive Directors 
and support the 
delivery of the 
Group’s financial 
and strategic 
business target 
over a one-year 
operating cycle

Annual bonus plan levels and the 
appropriateness of measures are reviewed 
annually to ensure they continue to support 
our strategy. Once set, performance 
measures and targets will generally remain 
unchanged for the year, except to reflect 
events (e.g. corporate acquisitions or other 
major transactions) where the Committee 
considers it to be necessary in its opinion 
to make appropriate adjustments.

The maximum annual 
bonus opportunity is 
150% of base salary. 
For 2022/23, the 
maximum opportunity 
will be 150% of base 
salary for the Co-CEOs 
and 112.5% of salary for 
other Executive 
Directors.

The Remuneration Committee retains the 
flexibility to pay annual bonus outcomes in 
cash and/or deferred shares (which may 
allow for dividend roll-up). The number of 
shares (or the cash equivalent) subject to 
deferral may be increased to reflect the 
value of dividends that would have been 
paid in respect of any record dates falling 
during the deferral period.

Clawback and malus provision applies as 
explained in more detail in the notes to this 
Policy table.

Bonuses will be payable 
subject to the achievement 
of performance conditions 
which will be set by the 
Remuneration Committee.

The targets may be financial 
and/or personal and strategic. 
The intended weighting of 
these measures is not less 
than 60% financial. Where a 
sliding scale of targets is 
used, attaining the threshold 
level of performance for any 
measure will not typically 
produce a payout of more 
than 20% of the maximum 
portion of overall annual 
bonus attributable to that 
measure, with a sliding scale 
to full payout for maximum 
performance. Bonus 
payments will also be subject 
to the Committee considering 
that the proposed bonus 
amounts, calculated by 
reference to performance 
against the targets, 
appropriately reflect the 
Company’s overall 
performance and 
shareholders’ experience. 
If the Committee does not 
believe this to be the case, 
it retains the discretion to 
adjust the bonus 
outturn accordingly.

76

XPS Pensions Group Annual Report 2022

Governance

Element and purpose

Policy and operation

Maximum

Performance measures

The market value of 
shares to be awarded 
to Executive Directors 
in respect of any year 
will normally be up to 
150% of base salary, 
with awards of a 
maximum of 200% 
allowable in 
exceptional 
circumstances.

Performance  
Share Plan
To motivate 
Executive Directors 
and incentivise the 
delivery of sustained 
performance over  
the long term, and to 
promote alignment 
with shareholders’ 
interests

Awards under the PSP may be granted as 
nil/nominal cost options which vest to the 
extent performance conditions are 
satisfied over a period normally of at least 
three years.

Awards will vest at the end of the specified 
vesting period at the discretion of the 
Remuneration Committee and are subject 
to a further holding period of two years  
(or such shorter period so that the period 
from the date of grant until the end of the 
holding period will be equal to five years).

The PSP rules allow that the number  
of shares (or the cash equivalent) subject 
to vested PSP awards may be increased to 
reflect the value of dividends that would 
have been paid in respect of any record 
dates falling between the grant of awards 
and the expiry of any vesting period.

Clawback and malus provisions applied are 
explained in more detail in the notes to this 
Policy table.

The Remuneration Committee 
may impose such conditions 
as it considers appropriate 
which must be satisfied 
before any award will vest.

All awards made to Executive 
Directors will be subject to 
performance conditions 
which measure performance 
over a period normally no less 
than three years. Awards in 
2022 will be subject to EPS 
and relative TSR performance 
weighted 75/25%.

No more than 25% of awards 
vest for attaining the threshold 
level of performance.

Formulaic outcome of all PSP 
performance measures will 
also be subject to the Committee 
considering that the proposed 
levels, calculated by reference 
to performance against the 
targets, appropriately reflect 
the Company’s overall 
performance and shareholders’ 
experience. If the Committee 
does not believe this to be the 
case, it retains the discretion 
to adjust the PSP 
outturn accordingly.

Share ownership 
guidelines
To promote 
stewardship and to 
further align the 
interests of 
Executive Directors 
with those of 
shareholders

The share ownership guidelines encourage 
Executive Directors to build or maintain (as 
appropriate) a shareholding in the Company.

n/a

n/a

Minimum shareholding of 200% of base 
salary for any Executive Director. 

If any Executive Director does not meet the 
guideline, they will be expected to retain 
up to 50% of the net of tax number of shares 
vesting under any of the Company’s 
discretionary share incentive arrangements 
(including any deferred bonus shares) until 
the guideline is met.

Executive Directors are required 
to maintain a shareholding in the Company 
for a two-year period after stepping down 
from that position, being in the first year 
the lesser of the guideline level or each 
Executive Director’s relevant shareholding 
at leaving and reducing to 50% of this 
requirement in the second year.

For the purpose of this requirement, the 
relevant shareholding will include shares 
vesting under any of the Company’s 
discretionary share incentive arrangements 
(including any deferred bonus shares) from 
awards granted after 8 September 2020, 
but excludes shares acquired and the 
release of shares under share incentive 
plans where the grant occurred prior to 
this date. The Committee retains the 
discretion to remove the holding 
requirement if it is deemed to 
be inappropriate.

XPS Pensions Group Annual Report 2022

77

Directors’ remuneration report continued

Summary of decision-making process and changes to Policy continued

Element and purpose

Policy and operation

Maximum

Performance measures

All-employee 
share plans
To facilitate and 
encourage share 
ownership by staff, 
thereby allowing 
everyone to share in 
the long-term 
success of the 
Company and align 
interests with those 
of shareholders

Chairman and 
Non-Executive 
Directors’ fees
To enable the 
Company to 
recruit and retain 
Company Chairs 
and Non-Executive 
Directors of the 
highest calibre, at 
the appropriate cost

The Executive Directors will be entitled to 
participate in all of the Company’s 
employee share plans, including the Share 
Save Plan, on the same terms as 
other employees.

These all-employee share plans 
are established under HMRC tax-
advantaged regimes and follow the usual 
form for such plans.

The maximum 
participation levels for 
all-employee share 
plans will be the limits 
for such plans set by 
HMRC from time to 
time. However the 
Company may impose 
lower limits on a 
scheme-by-scheme 
basis.

Consistent with normal 
practice and/or HMRC 
requirements, such awards 
would not be subject to 
performance conditions.

n/a

The aggregate fees 
and any benefits of the 
Chairman and Non-
Executive Directors will 
not exceed the limit 
from time to time 
prescribed within the 
Company’s Articles of 
Association for such 
fees, currently 
£500,000 p.a. 
in aggregate.

Any increases in fee 
levels made will be 
appropriately disclosed.

The fees paid to the Chairman and Non-
Executive Directors aim to be competitive 
with other listed companies of equivalent 
size and complexity.

The fees payable to the Non-Executive 
Directors are determined by the Board, 
with the Chairman’s fees determined by the 
Committee. No Director participates in 
decisions regarding their own fees.

The Chairman and Non-Executive Directors 
do not participate in any new cash or share 
incentive plans.

The Chairman and Non-Executive Directors 
are entitled to benefits relating to travel 
and office support and such other benefits 
as may be considered appropriate.

The Chairman is paid a single fee for the 
role, although he will be entitled to an 
additional fee if he is required to perform 
any specific and additional services.

Non-Executive Directors receive a base fee 
for the role. Additional fees are paid for 
acting as Senior Independent Director, 
Chairs of the Audit, Remuneration or other 
Board Committees or Designated 
Employee Engagement Non-Executive 
Director to reflect the additional time 
commitment. They will be entitled to an 
additional fee if they are required to 
perform any specific and 
additional services.

Notes to the Policy table
1.   Stating maxima for each 

element of the Remuneration 
Policy The Regulations and 
related investor guidance 
encourage companies to 
disclose a cap within which 
each element of the Directors’ 
Remuneration Policy will 
operate. Where maximum 
amounts for elements of 
remuneration have been set 
within the Policy, these will 
operate simply as caps and are 
not indicative of any aspiration.

2.   Travel and hospitality While the 
Committee does not consider 
it to form part of benefits 
in the normal usage of that 
term, it has been advised that 
corporate hospitality, whether 
paid for by the Company or 
another, and business travel for 
Directors (and in exceptional 
circumstances their families) 
may technically come within 
the applicable rules, and so the 
Committee expressly reserves 
the right for the Committee to 
authorise such activities.

3.   Past obligations In addition 
to the above elements of 
remuneration, any commitment 
made prior to, but due to be 
fulfilled after, the approval 
and implementation of this 
Remuneration Policy will 
be honoured. 

4.   Malus/clawback The 

Committee may apply malus 
(being the ability to withhold or 
reduce a payment/vesting) and 
clawback (the ability to reclaim 
some or all of a payment/
vesting) to an award under the 

78

XPS Pensions Group Annual Report 2022

annual bonus or PSP where 
there are circumstances which 
would justify such action. The 
relevant circumstances where 
these powers of recovery may 
operate include:

•  the Company materially 

misstated its financial results 
for any reason and that 
misstatement would result 
or resulted either directly or 
indirectly in an award being 
granted or vesting to a greater 
extent than would have been 
the case had that misstatement 
not been made;

•  the extent to which any 

performance target and/or any 
other condition was satisfied 
was based on an error, or 
on inaccurate or misleading 
information or assumptions 
which resulted either directly 
or indirectly in an award being 
granted or vesting to a greater 
extent than would have been 
the case had that error not 
been made;

•  circumstances arose (or 

continued to arise) during the 
vesting period (including any 
holding period) of an award 
which would have warranted 
the summary dismissal of the 
participant; or

•  there is a sufficiently significant 
impact on the reputation of the 
Company (including a Company 
failure) to justify the operation 
of malus or clawback.

Normally, clawback can operate 
for up to two years following the 
vesting of an award.

5.   Performance conditions The 

performance-related elements 
of remuneration take into 
account the Group’s risk 
policies and systems, and are 
designed to align the senior 
executives’ interests with those 
of shareholders. The Committee 
reviews the metrics used and 
targets set for the Group 
Executive Directors and senior 
management (not just the 
Executive Directors) every year, 
in order to ensure that they 
are aligned with the Group’s 
strategy and to ensure an 
appropriate level of consistency.

XPS Pensions Group Annual Report 2022

6.   Differences between the Policy 
in respect of remuneration 
for Directors and the policy 
on remuneration for other 
staff While the appropriate 
benchmarks vary by role, the 
Company seeks to apply the 
philosophy behind this Policy 
across the Company as a whole. 
Where the Group’s pay policy 
for Directors differs from its 
pay policies for groups of staff, 
this reflects the appropriate 
market rate position and/
or typical practice for the 
relevant roles. The Company 
takes into account pay levels, 
bonus opportunity and share 
awards applied across the 
Group as a whole when setting 
the Executive Directors’ 
Remuneration Policy.

7.   Committee discretions The 
Committee will operate 
the annual bonus plan and 
PSP according to their 
respective rules and the above 
Remuneration Policy table. The 
Committee retains discretion, 
consistent with market practice, 
in a number of respects, in 
relation to the operation and 
administration of these plans. 
This discretion includes, but is 
not limited to, the following: 

•  the selection of participants; 

•  the timing of grant of awards; 

•  the size of an award/bonus 
opportunity subject to the 
maximum limits set out in the 
Remuneration Policy table and 
the rules of the relevant plan; 

•   the determination of 

performance against targets 
and resultant vesting/payouts; 

•  discretion required when 
dealing with a change of 
control or restructuring of 
the Company; 

•  determination of the treatment 
of leavers based on the rules 
of the relevant plan and the 
appropriate treatment chosen;

•  adjustments required in certain 

circumstances (e.g. rights 
issues, corporate restructuring 
events and special dividends); 
and 

Governance

•  the annual review of 

performance measures, 
weightings and targets from 
year to year. 

In addition, while performance 
measures and targets used in 
the annual bonus plan and PSP 
will generally remain unaltered, if 
events occur which the Committee 
determines would make a different 
or amended target a fairer 
measure of performance, such 
amended or different targets 
can be set provided they are not 
materially more or less difficult to 
satisfy, having regard to the event 
in question.

Any use of the above discretion 
would, where relevant, be 
explained in the Annual Report on 
Directors’ Remuneration and may, 
where appropriate and practicable, 
be the subject of consultation with 
the Company’s major shareholders.

The Committee may make minor 
amendments to the Remuneration 
Policy set out above for regulatory, 
exchange control, tax or 
administrative purposes or to take 
account of a change in legislation, 
without obtaining shareholder 
approval for that amendment.

79

Annual report on remuneration

External appointments
The Company’s policy on external 
appointments permits an Executive 
Director, subject to the approval of 
the Chairman, to serve as a Non-
Executive Director for normally no 
more than one other organisation 
where this does not conflict with 
the individual’s duties to the 
Company. When an Executive 
Director takes such a role, they may 
be entitled to retain any fees which 
they earn from that appointment.

Statement of consideration of 
employment conditions elsewhere 
in the Company
The Committee receives regular 
updates on overall pay and 
conditions in the Company which 
enables it to take the wider 
workforce remuneration into 
account when setting the policy 
for executive remuneration. Whilst 
the Committee does not consult 
directly with employees as part of 
the process for reviewing executive 
pay, the Committee does receive 
insights from the broader employee 
population via an Employee 
Engagement Group. Accordingly, 
the Committee confirms that the 
new Policy has been designed 
with due regard to the policy for 
remuneration of employees across 
the Group.

Remuneration Committee 
membership
The Remuneration Committee 
is chaired by Margaret Snowdon 
OBE, who is an Independent 
Non-Executive Director. Tom 
Cross Brown, Alan Bannatyne and 
Sarah Ing are also members of 
the Committee. The Committee 
meets at least twice a year and 
at such other times as the Chair 
of the Committee shall require 
or as the Board may direct. The 
Committee met four times during 
the year. All members attended 
every Committee meeting 
throughout the year.

Other individuals, such as the 
Co-Chief Executive Officers, the 
Chief Financial Officer, the Chief 
Operating Officer, the HR Director 
and external professional advisers, 
were invited to attend for all or 
part of any meeting as and when 
appropriate and necessary.

The purpose of the Committee is to 
establish a formal and transparent 
procedure for developing the 
policy on remuneration in 
accordance with the Code and 
to set the remuneration of the 
Chairman and selected individuals 
with due account taken of all 
relevant factors such as individual 
and Group performance as well 
as remuneration payable by 
companies of a comparable size 
and complexity. 

The Committee has formal terms 
of reference which are reviewed 
annually and can be viewed 
on the Company’s website: 
www. xpsgroup.com.

The remuneration policy for 
other employees is based on 
broadly consistent principles as 
described on pages 75 to 78. 
Annual salary reviews across 
the Company take into account 
Company performance, relevant 
pay and market conditions and 
salary levels for similar roles in 
comparable companies.

Other members of senior management 
participate in similar annual bonus 
arrangements to the Executive 
Directors, although award sizes 
vary by organisational level. Share 
incentive awards may also be 
granted to a broader population 
than the Executive Directors 
although the award sizes and terms 
of the awards vary. The Company 
operates discretionary bonus 
schemes for eligible groups of 
employees under which a bonus is 
payable subject to the achievement 
of appropriate targets. All eligible 
employees may participate in the 
Company’s Share Save Plan on 
identical terms.

Statement of consideration of 
shareholders’ views
The Committee considers 
shareholder views received 
during the year and at each 
AGM, as well as guidance from 
shareholder representative bodies 
more broadly, when determining 
the Remuneration Policy and its 
implementation. 

The Committee seeks to build an 
active and productive dialogue with 
investors on developments on the 
remuneration aspects of corporate 
governance generally and it will 
consult with major shareholders 
in advance of any material change 
to the structure and/or operation 
of the Policy and will seek formal 
shareholder approval for any such 
change if required. Shareholders’ 
views have directly led to the 
Remuneration Committee’s 
decisions on pay in 2022.

80

XPS Pensions Group Annual Report 2022

Governance

Advisers
FIT Remuneration Consultants LLP (FIT), signatory to the Remuneration Consultants Group’s Code of Conduct, 
was appointed by the Committee. FIT has been retained to provide advice to the Committee on matters relating 
to executive remuneration. FIT provided no other services to the Company and, accordingly, the Committee was 
satisfied that the advice provided by FIT was objective and independent. FIT’s fees in respect of the 2021/22 
financial year were £63,902 (2020/21: £68,649). FIT’s fees are charged on the basis of the firm’s standard terms 
of business for advice provided.

Service contracts
The Executive Directors’ service contracts are of indefinite duration. Tom Cross Brown, Alan Bannatyne and 
Margaret Snowdon’s current three-year appointment terms expire on 23 January 2023. Sarah Ing’s current 
three-year appointment term expires on 17 May 2025. Tom Cross Brown has confirmed his intention to retire 
following the conclusion of the 2022 AGM; the Nomination Committee has commenced the recruitment process 
for a successor. 

The following (audited) section provides details of how the Directors were paid during the financial year to 
31 March 2022.

Director

Executive Directors

Ben Bramhall

Salary/fees
£

Taxable
benefits 1
£

Bonus 2
£

Long-term
 incentives 3
£

Pension 4
£

Total
remuneration
£

Total
fixed pay
£

Total
 variable pay
£ 

2022

313,920

11,017

371,995

159,536

17,860

874,328 342,797

531,531

2021

288,000

10,813

293,760

83,893

16,275

692,741

315,088

377,653

Paul Cuff 

2022

313,920

10,817

371,995

159,536

17,860

874,128 342,597

531,531

2021

288,000

10,613

293,760

83,893

16,275

692,541

314,888

377,653

Snehal Shah

2022

265,160

10,736

235,661

132,116

15,467

659,140 291,363

367,777

2021

243,270

10,555

186,102

—

13,930

453,857

267,755

 186,102

Non-Executive Directors

Tom Cross Brown 
– Chair of Board and 
Chair of Nomination 
Committee

Alan Bannatyne – 
Chair of Audit & Risk 
Committee and Senior 
Independent Director 

Margaret Snowdon – 
Chair of Remuneration 
Committee and 
Designated Employee 
Engagement NED 

2022

120,000

2021

120,000

2022

75,000

2021

75,000

2022

70,000

2021

70,000

Sarah Ing –  
Chair of Sustainability 
Committee

2022

65,000

2021

60,873

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

120,000 120,000

120,000 120,000

75,000

75,000

75,000

75,000

70,000

70,000

70,000

70,000

65,000

65,000

60,873

60,873

—

—

—

—

—

—

—

—

Total

2022 1,223,000

32,570

979,651

451,188

51,187

2,737,596 1,306,757 1,430,839

2021

1,145,143

31,981

773,622

167,786

46,480

2,165,012 1,223,604

941,408

1    Each of the Executive Directors is entitled to a range of benefits, comprising permanent health insurance, life insurance, private medical 

insurance and car allowance. The Non-Executive Directors do not receive other benefits.

2  No element of annual bonus was deferred in respect of bonuses shown. Their current beneficial shareholdings are shown on page 83.

3   The outturn for the September 2019 PSP which vests in September 2022 is expected to be 38% and the vesting share price has been 

estimated at 134.26p, based on the three-month average share price ended 31 March 2022. The grant share price for the award was 115p and 

accordingly the relevant figures are reflective of an increase of 17% in the Company’s share price comparing the award price to the vesting 

price. Details of the performance measures and targets applicable to the 2019 PSP are set out on pages 84 and 85. The outturn for the July 

2018 PSP which vested on 26 July 2021 was 21.3% and the value has been updated reflecting the actual vesting share price of 143.5p and the 

dividend equivalents.

4  Pension values shown all relate either to pension contributions or to cash allowances in lieu of pension.

XPS Pensions Group Annual Report 2022

81

Annual report on remuneration continued

2021/22 annual bonus (audited) 
The Executive Directors’ annual bonus targets were set at the beginning of the financial year. The financial 
targets which account for 75% of the annual bonus were set based on Group PBT. The Group PBT targets set 
are shown below.

Threshold
£’000

Target
 £’000

Maximum
 £’000

Actual 
£’000

Payout
(% of this
 element)

Group adj. PBT (75% of potential)

26,140

26,522

26,864

26,750

89%

The personal performance goals which account for 25% of the annual bonus were agreed with each Executive 
Director and were based on a range of strategic and other objectives set at the start of the year. The targets 
were principally designed to focus and reward the Executive Directors for accomplishing strategic goals which 
directly support the Company’s strategy. Details of the measures and performance, to the extent they are not 
commercially sensitive, are outlined below. 

Ben Bramhall and Paul Cuff – Co-CEOs

Measure 

Target 

Performance

Maintain high level of employee 
engagement and oversee 
successful development and 
implementation of My XPS, My 
Choice, the Company’s new 
fully-flexible working policy

Employee satisfaction 
score above 80%

The 2021 employee survey indicates 95% of 
employees agree that XPS is a good company 
to work for and 79% of employees believe the 
My XPS, My Choice framework is working well.

Assessment

78%

Implementation of plan to enhance 
Group’s technology strategy

Progress against delivery 
of implementation plan

Enhance the Group’s I&D strategy New I&D strategy to be 

implemented

Increase in client satisfaction

Increased client 
satisfaction score

A full review of options for the future was 
completed and implementation of the 
strategy has progressed significantly.

The new I&D strategy was rolled out across 
the Group. The 2021 employee survey 
indicates that 89% of staff agree that XPS is 
committed to I&D.

The 2021 client satisfaction score remained 
constant with the previous survey. Given the 
disruption caused by Covid-19 and the 
transition to a new working model, this is 
regarded a strong result.

76%

100%

60%

Snehal Shah – CFO

Measure 

Target 

Performance

Maintain strong cash conversion 
and further optimise the client 
billing cycle

OCF conversion above 90% 
at year end

OCF conversion of over 90% achieved for the 
full year. Progress on reducing Days Sales 
Outstanding (DSO) achieved.

Develop strategic three to five-year 
forecasting model

Present forecasting model 
to Board

The five-year forecast strategic model has 
been developed and reviewed by the Board.

Further development of KPIs for 
businesses to increase visibility 
of efficiency

KPI dashboard to be 
developed

The divisional dashboard has now been 
developed and delivered.

Assessment

80%

100%

80%

Review of broking arrangement 
and increase number of 
new shareholders

Broking arrangement to be 
reviewed and meet with 
non-holders during the year

Broking arrangement review and transition 
completed smoothly. A number of non-holders 
met with and XPS market profile widened. 

100%

Improve shareholder 
communication and investor story

Increased level and 
quality of shareholder 
communication

Increased engagement with current 
shareholders and potential new shareholders 
and increased analyst coverage achieved.

90%

Each objective is measurable (albeit some detail has been removed given the commercially sensitive nature), 
with target achievement levels evidenced by activities and outcomes. The Remuneration Committee then 
assessed performance against each objective in each category on the basis of evidenced outcomes and 
rated the level of achievement. It also takes the view that, although the Executive Directors have personal 
accountabilities, their performance and activities are interconnected. For this reason, the Remuneration 
Committee assessed the performance of the Executive Directors collectively and in the round and hence the 
performance outcome is the same. 

In light of the high standards of attainment of each of the Executive Directors, the Remuneration Committee 
assessed that performance against the targets would result in 79% of maximum for this element of bonus to be 
payable to the Co-CEOs and 80% to the CFO.

82

XPS Pensions Group Annual Report 2022

Governance

This results in a formulaic outcome in aggregate of 86% of maximum for the Co-CEOs and 87% for the CFO. 
However, the Executive Directors volunteered that the Remuneration Committee reduce the level of bonus 
payable from the formulaic outcome to 79% of maximum to be consistent with bonus outcomes in the 
wider firm.

Financial performance (% of this element)

Strategic performance (% of this element)

Total formulaic performance outcome (% of maximum)

Total actual performance outcome (% of maximum)1

Total actual performance outcome (% of salary)

Weightings

Ben
Bramhall

75%

25%

89%

79%

86%

79%

119%

Outcomes

Paul
Cuff

89%

79%

86%

79%

119%

Snehal 
Shah

89%

80%

87%

79%

89%

Total actual performance outcome (£)

£371,995

£371,995

£235,661

1   The Executive Directors volunteered that the Remuneration Committee reduce the level of bonus payable from 86% of maximum for the 

Co-CEOs and 87% for the CFO, to 79% of maximum to be consistent with bonus outcomes in the wider firm. 

Statement of Directors’ shareholding and share interests (audited)
For each Director, the total number of Directors’ interests in shares at 31 March 2022 was as follows:

Director

Number of ordinary shares held as at 
31 March 2022

Ben
Bramhall

Paul
Cuff

Snehal
Shah

Tom Cross
Brown

Alan
Bannatyne

Margaret
Snowdon

Sarah
Ing

1,618,848

886,490

—

38,861 

36,594 

30,303 

15,000 

Share ownership requirement (% of salary)

200%

200%

200%

Share ownership requirement met?

Y

Y

Holding as % of March 2022 salary

639%

350%

N

—% 1

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Number of ordinary shares held as at 
31 March 2021

1,591,699 

856,763 

—

38,861 

36,594 

30,303 

15,000 

1   In line with the Directors’ Remuneration Policy, Snehal Shah will retain 50% of vested shares until he reaches the 200% ownership 

requirement. Snehal’s awards remain unvested at present. 

The shareholdings above include those held by Directors and their respective connected persons. There were no 
changes in the Directors’ interests in shares between 31 March 2022 and 22 June 2022.

Under the share ownership guidelines, the Executive Directors are required to build and maintain a shareholding 
equivalent to at least 200% of salary and are required to maintain a shareholding for a period after leaving 
the Board.

Awards granted in the year under the PSP (audited)
The following nominal cost option PSP awards were granted in July 2021.

These awards vest in 2024 subject to performance relating to: (i) adjusted EPS targets as to 75% of the award; 
and (ii) relative TSR targets as to the remaining 25% of the award. The details of these targets are shown in the 
“Outstanding share plan awards” section on page 84.

Director

Date of grant

Ben Bramhall

1 July 2021

Paul Cuff

1 July 2021

Snehal Shah

1 July 2021

1  Based on the share price of £1.38 on 30 June 2021.

Basis of award
(% of salary)

Face value of
 awards at grant 1

150%

150%

125%

£470,880

£470,880

£331,450

Number of
 shares under 
award

341,217

341,217

240,181

Date of
vesting

July 2024

July 2024

July 2024

XPS Pensions Group Annual Report 2022

83

Annual report on remuneration continued

Outstanding share plan awards (audited)
Details of all outstanding PSP awards made to Executive Directors are set out below:

Director

Date of grant

Exercise
 price 

Interests held
 at 31 March
2021

Interests
awarded
during the
year

Ben
Bramhall

26 July 2018

0.05p

241,340

18 September 2019

0.05p

313,043

30 November 2020

0.05p

348,387

—

—

—

1 July 2021

Paul Cuff 26 July 2018

0.05p

0.05p

—

341,217

241,340

18 September 2019

0.05p

313,043

30 November 2020

0.05p

348,387

1 July 2021

18 September 2019

0.05p

0.05p

259,239

—

341,217

30 November 2020

0.05p

240,423

1 July 2021

0.05p

—

240,181

Snehal 
Shah

Notes:

Interests
vested during
the year

Interests
lapsed during
the year

Interests held
at 31 March
2022

51,405

189,935

—

Vesting
period

July
2021

—

—

—

—

—

—

313,043

348,387

September
2022

November
2023

341,217

July 2024

51,405

189,935

—

July
2021

—

—

—

—

—

—

—

—

—

—

—

—

313,043

348,387

September
2022

November
2023

341,217

July 2024

259,239

240,423

September
2022

November
2023

341,217

July 2024

—

—

—

—

—

1   On 27 July 2021, Ben Bramhall exercised awards over 51,405 shares granted on 26 July 2018 and sold 24,256 shares to settle resultant tax 

and social security obligations. The closing share price on the day of exercise was £1.395.

2   On 30 July 2021, Paul Cuff exercised awards over 51,405 shares granted on 26 July 2018 and sold 21,678 shares to settle resultant tax and 

social security obligations. The closing share price on the day of exercise was £1.475.

3   The highest mid-market price of the Company’s ordinary shares during the year ended 31 March 2022 was £1.515 and the lowest was £1.18. 

The year-end price was £1.24.

Vesting outcomes for the 2019/20 PSP awards (granted in September 2019)
These awards comprise nominal cost options with an exercise price of 0.05p per option and vest in September 
2022 subject to performance relating to: (i) adjusted earnings per share (EPS) targets as to 50% of the award; 
and (ii) relative total shareholder return (TSR) targets as to the remaining 50% of the award. 

The details of the EPS and TSR target ranges and performance against them are shown in the table below.

Diluted adjusted EPS for the three-year period to the end of FY 2022

Portion of award vesting

Compound annual growth in EPS (CAG) of less than 3% above CPI

CAG of 3% above CPI

0%

25%

CAG of between 3% and 7% above CPI

Between 25% and 100% on a straight-line basis

CAG of 7% or more above CPI

Actual performance1:
CAG of 2.9% above CPI

100%

0%

1   To ensure a like-for-like comparison, the impact on EPS of IFRS 16 and of the use of shares held by the EBT following the IPO to settle bonus 

payments has been neutralised to ensure the outturn is an accurate reflection of operational performance.

84

XPS Pensions Group Annual Report 2022

Governance

XPS Pensions Group’s TSR ranking vs a comparator group of companies

Portion of award vesting

Below median

Median

0%

25%

Between median and upper quartile

Between 25% and 100% on a straight-line basis

Upper quartile

Actual performance2:
Between median and upper quartile

100%

76%

The TSR comparator group consists of the constituents of the FTSE Small Cap Index (excluding investment 
trusts) at the start of the performance period.

2   Based on performance to the end of March. This is an estimate as TSR performance will be measured to the third anniversary of the date of 

grant which is 18 September 2022.

Based on the above the expected percentage of the total award vesting is 38% of maximum. Details of the 
shares under award and their estimated value (based on the three-month average share price at 31 March 2022 
of 134.26p per share) are as follows:

Executive

Ben Bramhall

Paul Cuff

Snehal Shah

Maximum
 number of
 shares

Number 
of shares
 to vest

Number 
of shares 
to lapse

Estimated
 value 
vesting
£ 1

313,043

118,956

194,087

159,536

313,043

118,956

194,087

159,536

259,239

98,510

160,729

132,116

1  Based on the three-month average share price to 31 March 2022.

The awards also receive the value of dividend equivalents.

2020/21 PSP awards (granted in November 2020)
These awards comprise nominal cost options with an exercise price of 0.05p per option and vest in 2023 subject 
to performance relating to: (i) adjusted earnings per share (EPS) targets as to 50% of the award; and (ii) relative 
total shareholder return (TSR) targets as to the remaining 50% of the award. The EPS target range was set 
considering both the internal and external expectations for EPS performance over the next three years. The 
details of the EPS and TSR target ranges are shown in the table below.

Diluted adjusted EPS1 for the three-year period to the end of FY 2023

Portion of award vesting

Compound annual growth in EPS (CAG) of less than 3% above CPI

CAG of 3% above CPI

0%

25%

CAG of between 3% and 7% above CPI

Between 25% and 100% on a straight-line basis

CAG of 7% or more above CPI

100%

1    Measured by normalising to allow for the use of shares held by the EBT to settle bonus payments and the impact of IFRS 16, to ensure the 

outturn is an accurate reflection of operational performance.

XPS Pensions Group’s TSR ranking vs a comparator group2 of companies

Portion of award vesting

Below median

Median

0%

25%

Between median and upper quartile

Between 25% and 100% on a straight-line basis

Upper quartile

100%

2   The TSR comparator group consists of the constituents of the FTSE Small Cap Index (excluding investment trusts) at the start of the 

performance period.

XPS Pensions Group Annual Report 2022

85

Annual report on remuneration continued

2021/22 PSP awards (granted in July 2021)
These awards comprise nominal cost options with an exercise price of 0.05p per option and vest in 2024 subject 
to performance relating to: (i) adjusted earnings per share (EPS) targets as to 75% of the award; and (ii) relative 
total shareholder return (TSR) targets as to the remaining 25% of the award. The EPS target range was set 
considering both the internal and external expectations for EPS performance over the next three years. The 
details of the EPS and TSR target ranges are shown in the table below.

Diluted adjusted EPS1 for the three-year period to the end of FY 2024

Portion of award vesting

Compound annual growth in EPS (CAG) of less than 3% above CPI

CAG of 3% above CPI

CAG between 3% and 7% above CPI

CAG of 7% or more above CPI

0%

25%

Between 25% and 100% on a straight-line basis

100%

1    Measured by normalising for the impact of IFRS 16, to ensure the outturn is an accurate reflection of operational performance.

XPS Pensions Group’s TSR ranking vs a comparator group2 of companies

Portion of award vesting

Below median

Median

0%

25%

Between median and upper quartile

Between 25% and 100% on a straight-line basis

Upper quartile

100%

2   The TSR Comparator Group consists of the constituents of the FTSE Small Cap Index (excluding investment trusts) at the start of the 

performance period.

External Board appointments
The Executive Directors did not hold any external directorships during the year. The approved Directors’ 
Remuneration Policy makes provision for them to retain any fees for one appointment. 

Payments to past Directors (audited)
There were no payments to past Directors in the financial year FY 2022 (FY 2021: £nil). 

Payments for loss of office (audited)
No payments were made to any Director in respect of loss of office in the financial year FY 2022 (FY 2021: £nil).

Review of past performance and CEO remuneration table (unaudited)
The graph below shows the TSR of the Company and the FTSE Small Cap Index (excluding investment trusts) 
over the period from admission to 31 March 2022. This is considered an appropriate comparator for XPS 
Pensions Group, which is a constituent of the FTSE Small Cap Index. 

Total shareholder return
Source: Refinitiv Datastream

150

140

130

120

110

100

90

80

70

)
p
0
0
1
o
t
d
e
s
a
b
e
r
(
n
r
u
t
e
R
r
e
d
o
h
e
r
a
h
S

l

l

a
t
o
T

86

31 Mar  
2017

31 Mar  
2018

31 Mar  
2019

31 Mar  
2020

31 Mar  
2021

31 Mar  
2022

XPS Pensions Group plc

FTSE Small Cap Excl. Investment Trusts

XPS Pensions Group Annual Report 2022

 
 
 
 
 
The table below shows the Co-CEOs’ single total figure remuneration since admission and the level (as a 
percentage of maximum award) of payouts under the incentive plans:

Governance

2022

Ben Bramhall

Paul Cuff

2021

Ben Bramhall

Paul Cuff

2020

Ben Bramhall

Paul Cuff

2019

Ben Bramhall

Paul Cuff

2018

Ben Bramhall

Paul Cuff

2017

Ben Bramhall

Paul Cuff

Single total
figure of
remuneration

Annual bonus
payout as %
of maximum

Long-term
incentive
vesting rates
as % of
maximum

£874,328

£874,128

£692,741

£692,541

£569,272

£569,272

£362,803

£362,803

£546,138

£545,724

£286,882

£4,179,695

79% 1

79% 1

68%

68%

30% 3

30% 3

12% 4

12% 4

79%

79%

31%

31%

38% 2

38% 2

21.3%

21.3%

40.3%

40.3%

n/a

n/a

n/a

n/a

n/a

n/a

1  The bonus was reduced with agreement of the Co-CEOs from the formulaic outcome of 86%. 

2   The vesting rate relates to the September 2019 award that is due to vest in September 2022 and is, in part, based on estimated vesting 

levels at 31 March 2022.

3  The bonus was reduced with the agreement of the Co-CEOs from the formulaic outcome of 50%.

4  The bonus was reduced with the agreement of the Co-CEOs from the formulaic outcome of 54%.

Percentage change in remuneration of Directors and employees (unaudited)
The table below presents the year on year % change in remuneration received by each Director, compared with 
the change in remuneration received by all XPS Pensions Group staff.

Ben Bramhall

Paul Cuff

Snehal Shah1

Tom Cross Brown

Alan Bannatyne

Margaret Snowdon

Sarah Ing2

All UK employees

Percentage change in remuneration 
from 31/03/2020 to 31/03/2021

Percentage change in remuneration  
from 31/03/2021 to 31/03/2022

Percentage
 change in base
 salary 
%

Percentage
 change in
 benefits 
%

Percentage
change in 
bonus 
%

Percentage
 change in base
 salary 
%

Percentage
 change in
 benefits 
%

Percentage
change in 
bonus 
%

0%

0%

20%

0%

0%

4%

14%

3.2%

—

-2%

23%

—

—

—

—

1%

127%

127%

177%

—

—

—

—

9%

9%

9%

0%

0%

0%

0%

2%

2%

2%

—

—

—

—

27%

27%

27%

—

—

—

—

68%

5.9%

(2)%

14%

1   Snehal Shah was appointed as a Director on 28 May 2019; accordingly the percentage difference shown represents a comparison between a 

full year (FY 2021) and a part year (FY 2020).

2   Sarah Ing was appointed as Non-Executive Director on 17 May 2019; accordingly the percentage difference shown represents a comparison 

between a full year (FY 2021) and a part year (FY 2020). 

XPS Pensions Group Annual Report 2022

87

 
Annual report on remuneration continued

CEO pay 
The table below sets out the pay ratios for the Group Co-Chief Executive Officers in relation to the equivalent 
pay for the lower quartile, median and upper quartile employees (calculated on a full-time basis). 

Year

2022

2021

Method

Option A

Option A

Total pay ratio

Total pay ratio

2020

Option A

Total pay ratio

Notes:

25th percentile
pay ratio

Median
pay ratio

75th percentile
pay ratio

31:1

27:1

24:1

22:1

19:1

13:1

15:1

13:1

11:1

1  The Company determined the remuneration figures at each quartile with reference to a date of 31 March 2022.

2  The Group used calculation option A as this is widely regarded as the method resulting in the most robust analysis.

3  The calculation is based on full-time equivalent salary calculated on the same basis as the single figure table.

4   This year the ratios have increased compared to the previous year. This increase reflects the increase in the Co-CEO single figure 

remuneration for 2022, for which can be found on page 87. 

5   The Committee has reviewed the employee data and believes the median pay ratio to be consistent with the pay, reward and progression 

policies for the Company’s UK employees over the period.

The total pay and benefits and the salary component of total pay and benefits for the employee at each of the 
25th percentile, median and 75th percentile are shown below:

£

Salary 

Total pay and benefits

25th percentile

Median 75th percentile

£26,203

£36,471

£51,969

£28,333

£39,232

£57,905

Relative importance of spend on pay (unaudited)
The table below details the change in total staff pay between FY 2021 and FY 2022 as detailed in  
note 10 of the financial statements, compared with distributions to shareholders by way of dividend, share 
buybacks or any other significant distributions or payments. These figures have been calculated in line with 
those in the audited financial statements.

£’000

Total gross staff pay

Distributions to shareholders

FY 2022

68,222

13,831

FY 2021

63,379

13,480

%
change 

8

3

Statement of shareholder voting
The table below shows the outcome of the binding vote on the Directors’ Remuneration Policy at the Annual 
General Meeting held on 8 September 2020 and the advisory vote on the 2020/21 Directors’ Remuneration 
Report held on 7 September 2021.

AGM resolution

Directors’ Remuneration Policy 

Directors’ Remuneration Report 

Votes for

% Votes against Votes withheld

160,263,927

96.06

6,575,827

3,625

163,527,249 

99.28

1,180,103

5,141,754

88

XPS Pensions Group Annual Report 2022

Governance

Implementation of Policy for 2022/23 (unaudited information)
This section provides an overview of how the Committee is proposing to implement the Remuneration Policy in 
the year ending 31 March 2023.

Base salary
Base salaries are as follows with effect from 1 April 2022:

•  Ben Bramhall – £332,755

•  Paul Cuff – £332,755

•  Snehal Shah – £281,069

Benefits in kind
Benefits will be paid in line with the Directors’ Remuneration Policy. Details of the benefits received by Executive 
Directors are set out in the single figure table on page 81. There is no intention to introduce additional benefits 
in 2022/23.

Pension
Contribution rates are currently 6% of base salary. Contributions may be made as cash supplements in full or 
in part. These contributions are in line with those for the majority of employees in the Group. 

Annual bonus
Bonus maxima of 150% of salary will be applied for the Co-Chief Executive Officers and 112.5% for the 
Chief Financial Officer.

The weightings are as follows: 75% of the bonus will be payable by reference to performance based on adjusted 
PBT, with performance against personal/strategic targets determining the extent to which the remaining 25% of 
the overall bonus opportunity is payable.

In addition:

•  no bonus will be payable unless the Committee is satisfied that the Company’s underlying performance 

warrants it; and

•  as set out in the Policy table, bonus payments will also be subject to the Committee considering that the 

proposed bonus amounts, calculated by reference to performance against the targets, appropriately reflect 
the Company’s overall performance and shareholders’ experience. If the Committee does not believe this to be 
the case, it may adjust the bonus outturn accordingly. 

Owing to the Board’s concerns about commercial sensitivity, we do not believe it is in shareholders’ interests 
to disclose any further details of these targets on a prospective basis. However, the Company is committed to 
adhering to principles of transparency and will, provided disclosure of targets is not deemed to be commercially 
sensitive, make appropriate and relevant levels of disclosure of bonus targets and performance against these 
targets for the 2022/23 bonus in next year’s report. The targets will be set to ensure both consistency and 
fairness to all stakeholders.

XPS Pensions Group Annual Report 2022

89

Annual report on remuneration continued

Implementation of Policy for 2022/23 (unaudited information) continued

PSP awards
It is intended that the PSP awards will be made in 2022/23. There are two performance criteria and they are 
based on EPS and relative TSR performance. In 2022 the vesting of three-quarters of the shares under award 
will be subject to EPS performance and the remaining quarter subject to relative total shareholder return. 
The awards will normally vest three years after grant based upon performance. Due to the current volatility 
of inflation rates, the Committee determined to remove the link with CPI when measuring EPS performance. 
The details of the EPS and TSR target ranges are shown in the table below.

Diluted adjusted EPS for the three-year period to the end of FY 2025

Portion of award vesting

Compound annual growth in EPS (CAG) of less than 5%

CAG of 5%

CAG of between 5% and 10%

CAG of 10% or more

0%

25%

Between 25% and 100% on a straight-line basis

100%

1  Measured on a constant tax rate basis, to ensure the outturn is an accurate reflection of operational performance.

The EPS target range was set considering both the internal and external expectations for EPS performance over 
the next three years.

XPS Pensions Group’s TSR ranking vs a comparator group of companies

Portion of award vesting

Below median

Median

0%

25%

Between median and upper quartile

Between 25% and 100% on a straight-line basis

Upper quartile

100%

The TSR comparator group consists of the constituents of the FTSE Small Cap Index (excluding investment 
trusts) at the start of the performance period.

The award levels will be no more than 150% of salary for the Co-CEOs and 125% for the CFO.

Minimum shareholding requirement
To align the interests of Executive Directors with those of shareholders, they are required to build and maintain 
significant holdings of shares in the Group over time. The minimum shareholding requirement for Executive 
Directors is 200% of base salary for the Co-CEOs and for the CFO.

In addition, Executive Directors will be required to maintain their full minimum shareholding requirement for one 
year post-cessation of employment, and hold 50% of the requirement for a second year.

The Chairman’s and the Non- Executive Directors’ fees
Tom Cross Brown receives an annual fee of £120,000 for his role as Board Chairman.

The Non-Executive Directors are entitled to a fee of £60,000 p.a., with an additional fee of £10,000 p.a. for 
the Chair of the Audit & Risk Committee and £5,000 p.a. for each of the Senior Independent Director, Chair of 
the Remuneration Committee, Chair of the Sustainability Committee and Designated Employee Engagement 
Non-Executive Director. 

This report was reviewed and approved by the Board of Directors on 22 June 2022 and was signed on 
its behalf by:

Margaret Snowdon OBE
Chair of the Remuneration Committee
22 June 2022

90

XPS Pensions Group Annual Report 2022

Directors’ report

Governance

Going concern
Please refer to the Going Concern 
Statement in the Strategic Report 
on page 39 and the Viability 
Statement on page 49 for details 
on the assessment carried out 
by the Directors with regards to 
going concern.

Results and dividend
The Group’s audited financial 
statements for the year ended 
31 March 2022 are set out on 
pages 103 to 141 and the Company’s 
audited financial statements are 
set out on pages 142 to 148. The 
Group’s profit after taxation for 
the year ended 31 March 2022 was 
£9.2 million (FY 2021: £9.0 million).

An interim dividend of 2.4p per 
ordinary share (FY 2021: 2.3p) 
was paid on 3 February 2022. 
The Directors recommend a final 
dividend for the year of 4.8p per 
ordinary share (FY 2021: 4.4p) to 
be paid on 22 September 2022 
to shareholders on the register 
on 26 August 2022. Further 
information regarding dividend 
policy and payments can be found 
in the Financial Review on page 
39 and in note 36 to the financial 
statements on page 141.

Post balance sheet events
There have been no significant 
post balance sheet events to report 
since 31 March 2022.

Directors 
The current Directors of the 
Company, with summaries of their 
key skills and experience, are set 
out in the Governance section 
on pages 52 and 53. Directors on 
the Board during the year and 
up to the date of this report are 
as follows:

Tom Cross Brown
Ben Bramhall
Paul Cuff
Snehal Shah 
Alan Bannatyne
Margaret Snowdon OBE
Sarah Ing 

Details of the Directors’ service 
contracts are shown in the report 
of the Remuneration Committee 
on page 81.

Details of share options granted to 
Directors and the interests of the 
Directors in the ordinary shares 
of the Company are set out in the 
Remuneration Report on pages 
83 to 86. 

In accordance with its Articles of 
Association, the Company made 
qualifying third party indemnity 
provisions for the benefit of its 
Directors against any liability that 
attaches to them in defending 
proceedings brought against 
them, to the extent permitted 
by company law, which were in 
place throughout the year and 
remain in force at the date of this 
report. In addition, Directors’ and 
Officers’ liability insurance cover 
was maintained throughout the 
year at the Company’s expense 
and remains in force at the date of 
this report. 

The Directors present 
their Annual Report on the 
activities of XPS Pensions 
Group plc (the “Group”), 
together with the audited 
financial statements for the 
year ended 31 March 2022. 

The Governance section on 
pages 50 to 90 forms part of 
this Directors’ Report. Other 
requisite components of this 
report are set out elsewhere in this 
Annual Report.

The Strategic Report provides 
information relating to the 
Group’s activities, its business 
and strategy, engagement with 
stakeholders, the principal risks and 
uncertainties faced by the business 
and environmental and employee 
matters. These sections, together 
with the Statement of Corporate 
Governance and Directors’ 
Remuneration Report, provide an 
overview of the Group and give an 
indication of future developments 
in the Group’s business, so 
providing a balanced assessment of 
the Group’s position and prospects. 
These reports and this Directors’ 
Report have been drawn up and 
presented in accordance with, and 
in reliance upon, applicable English 
company law and any liability of 
the Directors in connection with 
such reports shall be subject to 
the limitations and restrictions 
provided by such law.

XPS Pensions Group plc is a 
member of the FTSE All-Share 
Index, trading under the ticker 
symbol XAF.

The table on page 92 details 
where certain other information, 
which forms part of the Directors’ 
Report, can be found within this 
Annual Report.

XPS Pensions Group Annual Report 2022

91

Directors’ report continued

Directors continued

Information

Location within Annual Report

Likely future developments in the business of the Company

Strategic Report (pages 12 to 13)

Equality and diversity

Employee involvement

Sustainability (pages 27 to 28) , Nomination Committee 
(page 63)

Sustainability (page 26), Co-Chief Executive Officers’ Review 
(pages 18 to 19), S172 Statement (pages 59 to 60) and 
Statement of Corporate Governance (page 51)

Directors’ share interests

Directors’ Remuneration Report (page 83)

Emissions and energy consumption

Strategic Report (page 35)

Financial risk management objectives and policies

Note 2 to the financial statements (page 117)

Directors’ regard to foster business relationships

Strategic Report (page 59)

Capital structure
The Company’s issued ordinary 
share capital and total voting 
rights at 31 March 2022 and the 
date of this report were 205,151,471 
ordinary shares (each with a par 
value of 0.05p and all fully paid). 
There were no ordinary shares 
held in treasury. 3,169,221 ordinary 
shares were held in the Employee 
Benefit Trust as at 31 March 2022 
and the date of this report. Further 
details of the Company’s issued 
share capital are given in note 
28 of the financial statements 
on page 134. 

The Company’s ordinary shares 
rank pari passu in all respects with 
each other, including for voting 
purposes and for all dividends. 
Each share carries the right to 
one vote at general meetings of 
the Company. Further information 
on the voting and other rights of 
shareholders, including deadlines 
for exercising voting rights, are set 
out in the Company’s Articles of 
Association and in the explanatory 
notes that accompany the Notice of 
the Annual General Meeting, which 
are available on the Company’s 
website at www.xpsgroup.com.

Restrictions on shares
The Company’s ordinary shares are 
freely transferable and there are no 
restrictions on the size of a holding. 
Transfers of shares are governed 
by the provisions of the Articles 
of Association and prevailing 
legislation. The ordinary shares 
are not redeemable; however, 
the Company may purchase any 
of the ordinary shares, subject 
to prevailing legislation and the 
requirements of the Listing Rules.

The Directors are not aware of 
any agreements between holders 
of the Company’s shares that 
may result in restrictions on the 
transfer of securities or on voting 
rights. Awards of shares under the 
Company’s Performance Share Plan 
incentive arrangement are subject 
to restrictions on the transfer of 
shares prior to vesting. 

As at the date of this report, the 
Trustee of the Group’s Employee 
Benefit Trust holds 3,169,221 
ordinary shares in the Company 
but has waived its entitlement 
to dividends and does not seek 
to exercise the voting rights on 
those shares.

Major interests in shares
The table on page 93 shows 
the interests in shares (whether 
directly or indirectly held) notified 
to the Company in accordance 
with Chapter 5 of the Disclosure 
Guidance and Transparency Rules 
as at 31 March 2022 and 31 May 
2022 (being the latest practicable 
date prior to publication of this 
Annual Report).

Appointment and retirement 
of Directors
The Board may from time to time 
appoint one or more additional 
Directors so long as the total 
number of Directors does not 
exceed the limit of 12 prescribed 
in the Articles of Association. 
Any person so appointed will 
retire at the next Annual General 
Meeting and then be eligible for 
re-election. The UK Corporate 
Governance Code recommends 
that all Directors be subject to 
annual re-election by shareholders. 
Tom Cross Brown will retire as 
the Group’s Chairman at the 
conclusion of the 2022 Annual 
General Meeting and therefore will 
not stand for re-election. All other 
Directors will offer themselves for 
re-election at the 2022 Annual 
General Meeting.

92

XPS Pensions Group Annual Report 2022

Governance

Powers of Directors
The business of the Company shall 
be managed by the Directors, who 
may exercise all powers of the 
Company, subject to legislation, 
the provisions of the Articles of 
Association and any directions 
given by special resolution. The 
Articles of Association contain 
specific provisions governing 
the Company’s power to borrow 
money and also provide the 
powers to issue shares and to 
make purchases of its own shares. 
In accordance with the authorities 
granted at the 2021 Annual 
General Meeting, the Directors 
are authorised, within certain 
limits, to allot shares or grant 
rights to subscribe for shares in 
the Company and to make market 
purchases of the Company’s own 
shares representing up to 10% of its 
share capital at that time. Details of 
the proposed renewal of authorities 
of the Directors are set out in 
the Notice of the 2022 Annual 
General Meeting.

Political donations 
No political contributions were 
made, or political expenditure 
incurred, by the Company and its 
subsidiaries during the year (FY 
2021: £nil).

Provisions on change of control
The Company is subject to a 
change of control provision in the 
following significant agreement:

The Company’s £100 million 
agreement with HSBC Bank plc, 
National Westminster Bank plc, 
Bank of Ireland and Citibank in 
multicurrency revolving facilities, 
with a further uncommitted facility 
of up to £50 million, includes a 
customary provision for a lending 
counterparty to amend, alter or 
cancel the relevant commitment 
to the Group following a change of 
control of the Company.

The Company does not have 
agreements with any Director 
or employee that would provide 
specific compensation for loss of 
office or employment resulting 
from a takeover, except that 
provisions of the Company’s 
Performance Share Plan incentive 
arrangement may cause awards to 
vest on a takeover. 

Articles of Association 
A copy of the full Articles of 
Association is available on 
the Company’s website. The 
Company’s Articles of Association 
may only be amended by a special 
resolution of shareholders in a 
general meeting.

Auditor and disclosure of 
information to the auditor
In accordance with Section 418 
of the Companies Act 2006, 
each of the Directors who were 
members of the Board at the 
date of the approval of this report 
confirms that:

•  so far as the Director is 

aware, there is no relevant 
audit information of which 
the Company’s auditor is 
unaware; and

•  the Director has taken all steps 

that they ought to have taken as 
a Director to make themselves 
aware of any relevant audit 
information and to establish that 
the Company’s auditor is aware 
of that information.

The Company’s auditor, BDO 
LLP, has expressed its willingness 
to continue in office and the 
Board has agreed, based on the 
recommendation of the Audit & 
Risk Committee, that a resolution 
for its reappointment will be 
proposed at the forthcoming 
Annual General Meeting.

Annual General Meeting
Details of the forthcoming Annual 
General Meeting are given in 
the Statement of Corporate 
Governance on page 61. 

Shareholder

Gresham House Asset Management

Punter Southall Financial Management

Fidelity International

Schroder Investment Management

Premier Miton Investors

Tellworth Investments

Montanaro Asset Management

At 31 March 2022

At 31 May 2022

Number of
 ordinary 
shares 

Percentage of
 total voting
 rights

Number of
 ordinary 
shares 

Percentage of
 total voting
 rights

30,617,621

14.92

31,520,183

22,543,887

10.99

22,543,887

18,102,738

14,724,367

12,681,795

10,642,009

10,275,000

8.82

18,326,170

7.18

6.18

5.19

14,724,367

13,138,795

10,082,086

5.01

10,275,000

15.36

10.99

8.93

7.18

6.40

4.91

5.01

XPS Pensions Group Annual Report 2022

93

Directors’ report continued

Listing Rule (LR) disclosures
For the purposes of LR 9.8.4CR, the information required to be disclosed by LR 9.8.4R can be found in the 
following locations:

Item

Interest capitalised

Location

None

Publication of unaudited financial information

Not applicable

Details of long-term incentive schemes

Waiver of emoluments by a Director

Waiver of future emoluments by a Director

Non-pre-emptive issues of equity for cash

Non-pre-emptive issues of equity for cash in relation to major 
subsidiary undertakings

Details of the Company’s long-term incentive scheme can 
be found in the Remuneration Committee Report on page 73

None

None

Not applicable

Not applicable

Contracts of significance in which a Director is or was interested None

Provision of services by a controlling shareholder

Not applicable

Shareholder waiver of dividend for the year and future 
dividends

Dividend waiver by the Trustee of the Group’s Employee 
Benefit Trust – see page 92 of this report

Agreements with controlling shareholder

Not applicable

The Directors’ Report was approved by the Board of Directors of XPS Pensions Group plc.

By order of the Board:

Snehal Shah
Chief Financial Officer
22 June 2022

94

XPS Pensions Group Annual Report 2022

Directors’ responsibility statement

Governance

•  comprehensive reviews of 

drafts of the Annual Report 
are undertaken by members of 
the Executive Board and senior 
management team; and

•  the final draft is reviewed by the 
Audit & Risk Committee prior to 
consideration by the Board.

Responsibility statement
The Directors confirm that to the 
best of their knowledge:

•  the Group financial statements, 
prepared in accordance with UK 
adopted international accounting 
standards, give a true and fair 
view of the assets, liabilities, 
financial position and profit or 
loss of the Group; and

•  the Annual Report includes a 

fair review of the development 
and performance of the business 
and the financial position of the 
Group and the Parent Company 
as a whole, together with a 
description of the principal risks 
and uncertainties that they face.

Snehal Shah
Chief Financial Officer
22 June 2022

The Directors are responsible for 
preparing the Annual Report and 
the Group financial statements in 
accordance with applicable laws 
and regulations.

Company law requires the 
Directors to prepare financial 
statements for each financial year. 
Under that law the Directors are 
required to prepare the Group 
financial statements and have 
elected to prepare the Company 
financial statements in accordance 
with UK adopted International 
Financial Reporting Standards. 
Under company law the Directors 
must not approve the financial 
statements unless they are satisfied 
that they give a true and fair view 
of the state of affairs of the Group 
and Company and of the profit or 
loss for the Group and Company 
for that period. In preparing these 
financial statements, the Directors 
are required to:

•  select suitable accounting 
policies and then apply 
them consistently;

•  make judgements and accounting 

estimates that are reasonable 
and prudent;

•  state whether they have been 

prepared in accordance with UK 
adopted International Financial 
Reporting Standards subject 
to any material departures 
disclosed and explained in the 
financial statements;

•  prepare the financial statements 

on the going concern basis unless 
it is inappropriate to presume 
that the Company will continue 
in business; and

•   prepare a Directors’ Report, a 

Strategic Report and Directors’ 
Remuneration Report which 
comply with the requirements 
of the Companies Act 2006.

The Directors are responsible for 
keeping adequate accounting 
records that are sufficient to 
show and explain the Company’s 
transactions and disclose with 
reasonable accuracy at any 
time the financial position of the 
Company and enable them to 
ensure that the financial statements 
comply with the Companies Act 
2006 and, as regards the Group 
financial statements, Article 4 of 
the IAS Regulation. They are also 
responsible for safeguarding the 
assets of the Company and hence 
for taking reasonable steps for the 
prevention and detection of fraud 
and other irregularities.

The Directors are responsible for 
the maintenance and integrity 
of the corporate and financial 
information included on the 
Company’s website. Legislation in 
the UK governing the preparation 
and dissemination of financial 
statements may differ from 
legislation in other jurisdictions.

Statement of the Directors in 
respect of the Annual Report
As required by the UK Corporate 
Governance Code, the Directors 
confirm that they consider that the 
Annual Report, taken as a whole, is 
fair, balanced and understandable 
and provides the information 
necessary for shareholders to 
assess the Group’s position and 
performance, business model and 
strategy. When arriving at this 
position the Board was assisted by 
a number of processes, including 
the following:

•  the Annual Report is drafted by 
appropriate senior management 
with overall co-ordination 
by Internal Communications 
and Company Secretarial 
teams to ensure consistency 
across sections;

•  an extensive verification process 

is undertaken to ensure 
factual accuracy;

XPS Pensions Group Annual Report 2022

95

Independent auditor’s report
to the members of XPS Pensions Group plc

Opinion on the financial statements
In our opinion:

•  the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s 

affairs as at 31 March 2022 and of the Group’s profit for the year then ended;

•  the Group financial statements have been properly prepared in accordance with UK adopted international 

accounting standards;

•  the Parent Company financial statements have been properly prepared in accordance with UK adopted 
international accounting standards and as applied in accordance with the provisions of the Companies 
Act 2006; and

•  the financial statements have been prepared in accordance with the requirements of the 

Companies Act 2006.

We have audited the financial statements of XPS Pensions Group plc (the ‘Parent Company’) and its subsidiaries 
(the ‘Group’) for the year ended 31 March 2022 which comprise Consolidated Statement of Comprehensive 
Income, Consolidated Statement of Financial Position, Consolidated Statement of Changes in Equity, 
Consolidated Statement of Cash Flows, Statement of Financial Position - Company, Statement of Changes in 
Equity - Company and notes to the financial statements, including a summary of significant accounting policies. 
The financial reporting framework that has been applied in their preparation is applicable law and UK adopted 
international accounting standards and as regards the Parent Company financial statements, as applied in 
accordance with the provisions of the Companies Act 2006.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and 
applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities 
for the audit of the financial statements section of our report. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our opinion. Our audit opinion is consistent with the 
additional report to the audit committee. 

Independence
We were appointed by the directors on 28 October 2016 to audit the financial statements for the year ending 
31 March 2017, and subsequent financial periods. The period of total uninterrupted engagement including 
retenders and reappointments is six years, covering the years ending 31 March 2017 to 31 March 2022. Prior to 
the listing of the Parent Company, we were auditors for the three years ending 31 March 2014 to 31 March 2016. 
We remain independent of the Group and the Parent Company in accordance with the ethical requirements 
that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as 
applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with 
these requirements. The non-audit services prohibited by that standard were not provided to the Group or the 
Parent Company. 

Conclusions relating to going concern1
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis 
of accounting in the preparation of the financial statements is appropriate. Our evaluation of the Directors’ 
assessment of the Group and the Parent Company’s ability to continue to adopt the going concern basis of 
accounting included:

•  Assessing the Directors’ going concern assessment and forecasts including the reasonableness of their 

assumptions applied and reverse stress case sensitivities using our knowledge of the business;

96

XPS Pensions Group Annual Report 2022

Conclusions relating to going concern1 continued
•  Assessing the reasonableness of assumptions, by review and challenge, through enquiry and consideration 
of historical performance, applied by management in preparation of cash flow forecasts, including growth 
assumptions and movements in headcount and base costs, and the Group’s ability to meet working capital 
requirements over the going concern period.

•  Assessing the reasonableness of the underlying forecast model against the Directors’ historical forecast 

accuracy, including an assessment of the period to May 2022 actuals against forecast;

•  Reviewing the terms and period of the Group’s bank facility agreement and consideration of the sufficiency of 

the facility available;

•  Considering the Group’s compliance with banking covenants and related headroom in light of the Directors’ 

reverse stress test assessment;

•  Considering the options available to management to mitigate the impact of reverse stress test scenarios and 

whether such actions are within their control;

•  Considering the adequacy of the disclosures in the financial statements against the requirements of the 

accounting standards and consistency of the disclosure and the forecasts and reverse stress test assessment 
prepared by the Directors.

Based on the work we have performed, we have not identified any material uncertainties relating to events or 
conditions that, individually or collectively, may cast significant doubt on the Group and the Parent Company’s 
ability to continue as a going concern for a period of at least twelve months from when the financial statements 
are authorised for issue. 

In relation to the Parent Company’s reporting on how it has applied the UK Corporate Governance Code, we 
have nothing material to add or draw attention to in relation to the Directors’ statement in the financial statements 
about whether the Directors considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the 
relevant sections of this report.

Overview

Coverage1

100% (2021: 100%) of Group profit before tax

100% (2021: 100%) of Group revenue

100% (2021: 100%) of Group total assets

100% (2021: 100%) of Group EBITDA (EBITDA - calculated as profit before tax, less depreciation, 
amortisation and finance costs)

Key audit matters

Revenue recognition

Going concern

2022

2021









Going concern is no longer considered to be a key audit matter because the Group and Parent 
Company have continued to trade profitability with very little disruption to their activities during the 
Covid-19 pandemic.  

Materiality

Group financial statements as a whole
2022: £900,000 based on 3% of EBITDA. 

2021: £568,000, based on 5% of profit before tax. 

1  These are areas which have been subject to a full scope audit by the group engagement team

XPS Pensions Group Annual Report 2022

97

Financial StatementsIndependent auditor’s report continued
to the members of XPS Pensions Group plc

An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the 
Group’s system of internal control, and assessing the risks of material misstatement in the financial statements. 
We also addressed the risk of management override of internal controls, including assessing whether there was 
evidence of bias by the Directors that may have represented a risk of material misstatement.

The Group comprises the Parent Company, nine trading subsidiaries and five intermediate holding companies 
which are all based in the United Kingdom, together with a Jersey based trust company controlled by the Parent 
Company, which contains the Group’s Employee Benefit Trust. 

The intermediate holding companies were not considered significant components, but were subject to full scope 
statutory audits to materiality thresholds below group materiality.

Three of the nine trading subsidiaries were considered to be significant components for the purpose of the 
Group opinion and full scope audits were carried out by the Group audit team. We performed testing of the 
consolidation and related consolidation adjustments posted in preparation of the Group financial statements.

For five of the remaining subsidiaries, which were considered to be non-significant components, we performed 
full scope audit procedures for Group purposes, all performed to materiality thresholds below Group materiality.  
For the smallest subsidiary which was acquired in the period, a desktop review has been performed, as the 
balances are not material to the Group.

All Group audit work and subsidiary procedures were performed by the Group audit team.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit 
of the financial statements of the current period and include the most significant assessed risks of material 
misstatement (whether or not due to fraud) that we identified, including those which had the greatest effect on: 
the overall audit strategy, the allocation of resources in the audit, and directing the efforts of the engagement 
team. These matters were addressed in the context of our audit of the financial statements as a whole, and in 
forming our opinion thereon, and we do not provide a separate opinion on these matters.

The key audit matter is the 
significant risk of fraudulent 
overstatement or understatement 
of accrued income at the year end. 

This risk is specific to revenue from 
pension advisory and investment 
consulting services. 

There is a risk that incorrect revenue 
is recognised due to the judgements 
involved in the application of the 
applicable accounting standards, 
in this case specifically being 
the valuation of accrued income 
at year end.

Key audit matter 

Revenue 
recognition
The accounting 
policy for 
revenue is 
disclosed in 
note 1 of the 
consolidated 
financial 
statements.

The segmental 
information 
relating to 
Group revenue 
is disclosed in 
note 8 to the 
consolidated 
financial 
statements.

How the scope of our audit addressed the key audit matter

To consider the risk of over or understatement of accrued income 
and the associated revenues, we analysed fluctuations in recorded 
production levels based on the timesheet system against the amounts 
recognised as revenue in the month to calculate a recovery rate on 
the time recorded in the month. Using data analytics we then isolated 
outliers in the data around the year-end, investigating identified 
outliers for evidence of fraudulent manipulation of revenues around 
the year-end. We also performed a series of data quality tests, in 
order to validate the timesheet data in the system that underlies the 
recognition of accrued income, and therefore revenue, and tested the 
underlying IT controls over the finance system and timesheet system.  
We tested IT controls in order to place reliance on the data within the 
finance and timesheet systems. 

We tested accrued income by selecting a sample of accrued income 
transactions, agreeing back to contract with the customer, underlying 
timesheet data, invoice, and subsequent receipt of payment. 

We tested management’s fee analysis control which operated 
throughout the year, which is designed to identify any material error 
in revenue. 

Using data analytics we identified outliers in the journals population 
for testing journals that were posted to revenue and accrued income, 
reviewing any postings outside of the group’s expected revenue 
journal postings. For such items identified we agreed journals to 
supporting documentation.  

Key observations: 

Based on the procedures undertaken, we consider that revenue arising 
from pension advisory and investment consulting services has been 
recognised appropriately. 

98

XPS Pensions Group Annual Report 2022

Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of 
misstatements. We consider materiality to be the magnitude by which misstatements, including omissions, could 
influence the economic decisions of reasonable users that are taken on the basis of the financial statements. 

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we 
use a lower materiality level, performance materiality, to determine the extent of testing needed. Importantly, 
misstatements below these levels will not necessarily be evaluated as immaterial as we also take account of the 
nature of identified misstatements, and the particular circumstances of their occurrence, when evaluating their 
effect on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole and 
performance materiality as follows:

Group financial statements

Parent company financial statements

Materiality

£900,000

2022

2021

£568,000

Basis for 
determining 
materiality

Rationale for the 
benchmark 
applied

Performance 
materiality

Basis for 
determining 
performance 
materiality

3% of EBITDA

5% of profit before tax

EBITDA is 
considered to be the 
benchmark that is of 
the most interest of 
all the users of the 
financial statements 
based on investor 
and stakeholder 
expectations.

We determined profit 
before tax as our 
benchmark for 
materiality on the basis 
that profit before tax is 
a key performance 
indicator used by the 
market.

2022

£360,000

40% of Group 
materiality

2021

£240,000

42% of Group 
materiality

40% of Group materiality 
given the assessment 
of the components 
aggregation risk.

42% of Group 
materiality given 
the assessment of 
the components 
aggregation risk.

£650,000

£404,000

£252,000

£168,000

72%

71%

70%

70%

These thresholds are based on our knowledge of the Group and Parent Company, control environment 
over financial reporting, history of errors in previous periods and management’s attitude to proposed 
adjustments.

Component materiality
We set materiality for each component of the Group based on a percentage of between 71% and 73% of Group 
materiality dependent on the size and our assessment of the risk of material misstatement of that component. 
Component materiality ranged from £200,000 to £675,000, with aggregation risk considered. In the audit of 
each component, we further applied performance materiality levels of 70% of the component materiality to our 
testing to ensure that the risk of errors exceeding component materiality was appropriately mitigated.

Reporting threshold 
We agreed with the Audit Committee that we would report to them all individual audit differences in excess of 
£40,000 (2021:£23,000). We also agreed to report differences below this threshold that, in our view, warranted 
reporting on qualitative grounds.

Other information
The directors are responsible for the other information. The other information comprises the information 
included in the Annual Report and Accounts other than the financial statements and our auditor’s report 
thereon. Our opinion on the financial statements does not cover the other information and, except to the 
extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 
Our responsibility is to read the other information and, in doing so, consider whether the other information 
is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, 
or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent 
material misstatements, we are required to determine whether this gives rise to a material misstatement in the 
financial statements themselves. If, based on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

XPS Pensions Group Annual Report 2022

99

Financial StatementsIndependent auditor’s report continued
to the members of XPS Pensions Group plc

Corporate governance statement
The Listing Rules require us to review the Directors’ statement in relation to going concern, longer-term viability 
and that part of the Corporate Governance Statement relating to the parent company’s compliance with the 
provisions of the UK Corporate Governance Code specified for our review. 

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of 
the Corporate Governance Statement is materially consistent with the financial statements or our knowledge 
obtained during the audit. 

Going concern 
and longer-term 
viability

Other Code 
provisions 

•  The Directors’ statement with regards to the appropriateness of adopting the going concern basis of 

accounting as set out on page 39 and any material uncertainties identified; and

•  The Directors’ explanation as to their assessment of the Group’s prospects, the period this assessment 

covers and why the period is appropriate as set out on page 49 of the financial statements.

•  The Directors’ statement on fair, balanced and understandable set out on page 95; 

•  The Board’s confirmation that it has carried out a robust assessment of the emerging and principal 

risks set out on page 49; 

•  The section of the annual report that describes the review of the effectiveness of risk management 

and internal control systems set out on pages 44-49; and

•  The section describing the work of the Audit Committee set out on pages 64-67

Other Companies Act 2006 reporting
Based on the responsibilities described below and our work performed during the course of the audit, 
we are required by the Companies Act 2006 and ISAs (UK) to report on certain opinions and matters as 
described below.

Strategic report 
and Directors’ 
report

Directors’ 
remuneration

Matters on which 
we are required 
to report by 
exception

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the Strategic report and the Directors’ report for the financial year for which 

the financial statements are prepared is consistent with the financial statements; and

•  the Strategic report and the Directors’ report have been prepared in accordance with applicable 

legal requirements.

In the light of the knowledge and understanding of the Group and Parent Company and its environment 
obtained in the course of the audit, we have not identified material misstatements in the Strategic report 
or the Directors’ report.

In our opinion, the part of the Directors’ remuneration report to be audited has been properly prepared 
in accordance with the Companies Act 2006.

We have nothing to report in respect of the following matters in relation to which the Companies Act 
2006 requires us to report to you if, in our opinion:

•  adequate accounting records have not been kept by the Parent Company, or returns adequate for our 

audit have not been received from branches not visited by us; or

•  the Parent Company financial statements and the part of the Directors’ remuneration report to be 

audited are not in agreement with the accounting records and returns; or

•  certain disclosures of Directors’ remuneration specified by law are not made; or

•  we have not received all the information and explanations we require for our audit.

Responsibilities of Directors
As explained more fully in the Directors’ responsibility statement, the Directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 
internal control as the Directors determine is necessary to enable the preparation of financial statements that 
are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent 
Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern 
and using the going concern basis of accounting unless the Directors either intend to liquidate the Group or the 
Parent Company or to cease operations, or have no realistic alternative but to do so.

100

XPS Pensions Group Annual Report 2022

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our 
opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in 
accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.

Extent to which the audit was capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures 
in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, 
including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is 
detailed below, these apply to the parent and components:

We gained an understanding of the legal and regulatory framework applicable to the Group and the industry 
in which it operates, and considered the risk of acts by the Group which were contrary to applicable laws and 
regulations, including fraud. We considered the significant laws and regulations to be the Companies Act 2006, 
applicable accounting standards, labour regulations, the Financial Conduct Authority’s regulations and the 
Listing Rules. 

We assessed the susceptibility of the financial statements to material misstatement, including fraud and 
discussed among the audit engagement team how and where fraud might occur in the financial statements 
and any potential indicators of fraud. We considered our knowledge of the nature of the industry, control 
environment and business performance including the design of the Group’s remuneration policies, and 
key drivers for Directors’ remuneration and performance targets. We considered the fraud risk areas to be 
management override and revenue recognition, specifically the valuation of accrued income at the year end.

In response to the risk of management override, we tested the appropriateness of journal entries made 
through the year and post year end, by applying specific criteria to detect possible irregularities and fraud, we 
performed a detailed review of the Group’s year-end adjusting consolidation entries, and assessed whether 
the judgements made in significant accounting estimates (such as the recoverability of accounts receivable, 
the valuation of accrued income, the completeness of provisions, recoverability of intangible balances and the 
valuation of share options) were indicative of potential bias. 

Our procedures in response to the risk of fraud in revenue recognition are set out in the Key Audit Matters 
section above. 

Our procedures also included, but were not limited to: 

•  agreement of the financial statement disclosures to underlying supporting documentation; 

•  enquiries of management, Head of Risk, the Board and the Audit Committee concerning instances of fraud 

and errors, and actual and potential litigation and claims; 

•  enquiries of the compliance department including the Head of Compliance and Money Laundering Reporting 

Officer concerning instances of fraud; 

•  review of minutes of Board meetings throughout the year for any instances of fraud or error; and

•  obtaining an understanding of the control environment in monitoring compliance with laws and Regulations.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement 
team members and remained alert to any indications of fraud or non-compliance with laws and regulations 
throughout the audit.

Our audit procedures were designed to respond to risks of material misstatement in the financial statements, 
recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not 
detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery, 
misrepresentations or through collusion. There are inherent limitations in the audit procedures performed and 
the further removed non-compliance with laws and regulations is from the events and transactions reflected in 
the financial statements, the less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

XPS Pensions Group Annual Report 2022

101

Financial StatementsIndependent auditor’s report continued
to the members of XPS Pensions Group plc

Use of our report
This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 
16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Parent 
Company’s members those matters we are required to state to them in an auditor’s report and for no other 
purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than 
the Parent Company and the Parent Company’s members as a body, for our audit work, for this report, or for 
the opinions we have formed.

Andrew Radford (Senior Statutory Auditor)
For and on behalf of BDO LLP, Statutory Auditor
London, United Kingdom
22 June 2022

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

102

XPS Pensions Group Annual Report 2022

 
Consolidated Statement of Comprehensive Income
for the year ended 31 March 2022

Revenue

Other operating income

Operating expenses

Year ended 31 March 2022

Year ended 31 March 2021

Non-trading
 and
 exceptional 
items
£’000

Trading
 items
£’000

Total
£’000

138,622

— 138,622

—

—

—

Note

8

4

Non-trading
 and
 exceptional 
items
£’000

—

421

Trading
 items
£’000

127,931

—

Total
£’000

127,931

421

9 (109,826)

(9,808) (119,634)

(100,848)

(14,092)

(114,940)

Profit/(loss) from operating activities

28,796

(9,808)

18,988

27,083

(13,671)

13,412

Finance income

Finance costs

Profit/(loss) before tax

Income tax (expense)/credit

14

14

15

—

(2,047)

—

—

—

3

—

3

(2,047)

(1,857)

(188)

(2,045)

26,749

(9,808)

16,941

25,229

(13,859)

11,370

(4,988)

(2,530)

(7,518)

(4,741)

2,334

(2,407)

Profit/(loss) after tax and total 
comprehensive income/(loss) for the year

21,761

(12,338)

9,423

20,488

(11,525)

8,963

Memo

EBITDA

34,139

(3,229)

30,910

32,011

(7,124)

24,887

Depreciation and amortisation

(5,343)

(6,579)

(11,922)

(4,928)

(6,547)

(11,475)

Profit/(loss) from operating activities

28,796

(9,808)

18,988

27,083

(13,671)

13,412

Earnings/(loss) per share attributable to the 
ordinary equity holders of the Company:

Adjusted

Adjusted

Pence

Pence

Pence

Pence

Profit or loss:

Basic earnings per share

Diluted earnings per share

34

34

10.7

10.2

—

—

4.6

4.4

10.0

9.8

—

—

4.4

4.3

The notes on pages 107 to 141 form part of these financial statements.

XPS Pensions Group Annual Report 2022

103

Financial StatementsConsolidated Statement of Financial Position
as at 31 March 2022

Assets

Non-current assets

Property, plant and equipment

Right-of-use assets

Intangible assets

Deferred tax assets

Other financial assets

Current assets

Trade and other receivables

Cash and cash equivalents

Total assets

Liabilities

Non-current liabilities

Loans and borrowings

Lease liabilities

Provisions for other liabilities and charges

Deferred income tax liabilities

Current liabilities

Lease liabilities

Provisions for other liabilities and charges

Trade and other payables

Current income tax liabilities

Deferred consideration

Total liabilities

Net assets

Equity and liabilities

Equity attributable to owners of the parent

Share capital

Share premium

Merger relief reserve

Investment in own shares held in trust

Accumulated deficit

Total equity

31 March
2022
£’000

31 March
2021
£’000

Note

16

31

3,187

3,197

10,927

12,228

17 206,800 204,784

18

19

1,099

1,814

767

1,780

223,827

222,756

20

21

38,776

34,635

10,150

8,623

48,926

43,258

272,753

266,014

22

31

26

18

31

26

24

25

27

28

29

29

29

29

63,309

58,876

8,935

1,781

9,612

1,678

20,065

16,390

94,090

86,556

2,745

1,236

3,094

1,384

27,275

24,504

2,207

765

1,410

—

34,228

30,392

128,318

116,948

144,435

149,066

103

103

116,804

116,797

48,687

48,687

(4,157)

(2,563)

(17,002)

(13,958)

144,435

149,066

The notes on pages 107 to 141 form part of these financial statements.

The Financial Statements were approved by the Board of Directors on 22 June 2022 and were signed on its behalf by:

Snehal Shah
Chief Financial Officer
22 June 2022

Registered number: 08279139
104

XPS Pensions Group Annual Report 2022

Consolidated Statement of Changes in Equity
for the year ended 31 March 2022

Balance at 1 April 2020

102

116,797

48,687

(529)

(12,112)

152,945

Share
capital
£’000

Share
premium
£’000

Merger
relief
reserve
£’000

Investment
in own
shares
£’000

Accumulated
 deficit
£’000

Total
equity/
(deficit)
£’000

Comprehensive income and total comprehensive income 
for the year

Contributions by and distributions to owners:

Share capital issued

Dividends paid (note 36)

Dividend equivalents paid on exercised share options

Shares purchased by Employee Benefit Trust for cash

Share-based payment expense – equity settled from 
Employee Benefit Trust

Share-based payment expense - IFRS 2 charge in respect 
of long-term incentives (note 13)

Deferred tax movement in respect of long-term incentives 
(note 18)

Total contributions by and distributions to owners

Balance at 31 March 2021

Balance at 1 April 2021

Comprehensive income and total comprehensive income 
for the year

Contributions by and distributions to owners:

Share capital issued

Dividends paid (note 36)

Dividend equivalents paid on exercised share options

Shares purchased by Employee Benefit Trust for cash

Share-based payment expense – equity settled from 
Employee Benefit Trust

Share-based payment expense - IFRS 2 charge in respect 
of long-term incentives (note 13)

Deferred tax movement in respect of long-term incentives 
(note 18)

Total contributions by and distributions to owners

—

1

—

—

—

—

—

—

1

103

103

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

8,963

8,963

—

1

— (13,480)

(13,480)

—

(441)

(441)

(3,170)

—

(3,170)

1,136

(973)

163

—

—

4,082

4,082

3

3

(2,034)

(10,809)

(12,842)

116,797

48,687

(2,563)

(13,958)

149,066

116,797

48,687

(2,563)

(13,958)

149,066

—

7

—

—

—

—

—

—

7

—

—

—

—

—

—

—

—

—

—

—

—

—

9,423

9,423

—

7

(13,831)

(13,831)

(268)

(268)

(3,324)

—

(3,324)

1,730

(1,704)

26

—

—

3,343

3,343

(7)

(7)

(1,594)

(12,467)

(14,054)

Balance at 31 March 2022

103

116,804

48,687

(4,157)

(17,002)

144,435

The notes on pages 107 to 141 form part of these financial statements.

XPS Pensions Group Annual Report 2022

105

Financial StatementsConsolidated Statement of Cash Flows
for the year ended 31 March 2022

Cash flows from operating activities

Profit for the year

Adjustments for:

Depreciation

Depreciation of right-of-use assets

Amortisation

Finance income

Finance costs

Share-based payment expense

Other operating income

Income tax expense

Increase in trade and other receivables

Increase in trade and other payables

Decrease in provisions

Income tax paid

Net cash inflow from operating activities

Cash flows from investing activities

Finance income received

Acquisition of other intangible assets

Disposal of healthcare business

Purchases of property, plant and equipment

Purchases of software

Increase in restricted cash balances – other financial assets

Net cash outflow from investing activities

Cash flows from financing activities

Proceeds from the issue of share capital net of share issue costs

Proceeds from loans net of capitalised costs

Repayment of loans

Payment relating to extension of loan facility

Sale of own shares

Purchase of ordinary shares by EBT

Interest paid

Lease interest paid

Payment of lease liabilities

Dividends paid to the holders of the parent

Dividend equivalents paid on exercise of share options

Net cash outflow from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at start of year

Cash and cash equivalents at end of year

Year ended
31 March
2022
£’000

Year ended
31 March
2021 1
£’000

Note

16

31

17

14

14

13

4

15

9,423

8,963

842

3,046

8,034

—

2,047

3,343

974

2,892

7,609

(3)

2,045

4,082

—

(421)

7,518

2,407

34,253

28,548

(3,982)

(36)

2,315

5,453

(65)

(373)

32,521

33,592

(3,862)

(3,304)

28,659

30,288

14

—

7, 27

(1,469)

—

3

(336)

104

16

17

19

28

(1,050)

(1,348)

(6,820)

(34)

(1,419)

(480)

(9,373)

(3,476)

7

5,895

1

—

(2,000)

(11,500)

—

26

(3,324)

(1,222)

(299)

(2,743)

(188)

163

(3,170)

(1,562)

(283)

(2,161)

(13,831)

(13,480)

(268)

(441)

(17,759)

(32,621)

1,527

8,623

(5,809)

14,432

21

10,150

8,623

1   Purchases of property, plant and equipment and software of £0.1 million in investing activities and lease payments of £0.5 million in financing 

activities previously incorrectly presented as a movement within trade and other payables (which impacts operating cash flows), have been 

reclassified as the amounts were unpaid at the year end (net of amounts unpaid at the previous year end). A corresponding adjustment has 

been made to working capital movements. This change has no overall impact on the total movement in cash and cash equivalents in the year; 

it is just a reclassification of the movement.

The notes on pages 107 to 141 form part of these financial statements.
106

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements
for the year ended 31 March 2022

1 Accounting policies
XPS Pensions Group plc (the “Company”) is a public limited company incorporated in the UK. The principal 
activity of the Group is employee benefit consultancy and related business services. The registered office 
is Phoenix House, 1 Station Hill, Reading, RG1 1NB. The Group financial statements consolidate those of the 
Company and its subsidiaries (together referred to as the “Group”). 

Basis of preparation 
These financial statements have been prepared in accordance with UK adopted International Financial 
Reporting Standards. There were no changes to accounting policies on adoption of UK IFRSs. The consolidated 
financial statements have been prepared under the going concern basis.

The preparation of financial statements in conformity with IFRSs requires the use of certain critical accounting 
estimates. It also requires management to exercise its judgement in the process of applying the Group’s accounting 
policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and 
estimates are significant to the financial statements, are disclosed at the end of this section.

The principal accounting policies adopted in the preparation of the financial statements are set out below. The 
policies have been consistently applied to all the periods presented, unless otherwise stated.

Functional and presentation currency
The financial statements are presented in British pounds which is the Company’s functional currency. Figures 
are rounded to the nearest thousand.

Measurement convention
The financial information is prepared on the historical cost basis except for the measurement of contingent 
consideration.

Basis of consolidation
Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an 
investee if all three of the following elements are present: power over the investee; exposure to variable returns 
from the investee; and the ability of the investor to use its power to affect those variable returns. Control is 
reassessed whenever facts and circumstances indicate that there may be a change in any elements of control.

Defacto control exists in situations where the Company has the practical ability to direct the relevant activities 
of the investee without holding the majority of the voting rights. In determining whether defacto control exists 
the Company considers all relevant facts and circumstances, including:

•  the size of the Company’s voting rights relative to both the size and dispersion of other parties who hold 

voting rights; 

•  substantive potential voting rights held by the Company and by other parties;

•  other contractual arrangements; and 

•  historical patterns in voting attendance. 

The consolidated financial information presents the results of the Company and its subsidiaries (“the Group”) as 
if they formed a single entity. Intercompany transactions and balances between Group companies are therefore 
eliminated in full.

The consolidated financial information incorporates the results of business combinations using the acquisition 
method. In the statement of financial position, the acquiree’s identifiable assets, liabilities and contingent 
liabilities are initially recognised at their fair values at the acquisition date, with the exception of right-of-use 
assets and lease liabilities, which are measured at the present value of the lease liability discounted at acquisition 
date incremental borrowing rate (a rate that represents the amount that would be charged to acquire an 
asset of similar value for a similar period), with an adjustment to right-of-use assets to reflect favourable/non-
favourable lease terms. The results of the acquired operations are included in the consolidated statement of 
comprehensive income from the date on which control is obtained. They are deconsolidated from the date on 
which control ceases.

XPS Pensions Group Annual Report 2022

107

Financial Statements1 Accounting policies continued

Property, plant and equipment
Property, plant and equipment are stated at historic cost less accumulated depreciation. For items acquired as 
part of a business combination, cost comprises the deemed fair value of those items at the date of acquisition. 
Depreciation on those items is charged over their estimated remaining useful lives from that date.

Depreciation is charged to profit and loss in the statement of comprehensive income on a straight-line basis 
over the estimated useful lives of each part of an item of property, plant and equipment. Estimated useful lives 
are as follows:

Office equipment 

3 to 10 years

Leasehold improvements  

Over remaining life of the lease 

Fixtures and fittings 

3 to 10 years

Going concern
Accounting standards require the Directors to consider the appropriateness of the going concern basis when 
preparing the financial statements. The Directors have taken notice of the Financial Reporting Council guidance 
“Guidance on the going concern basis of accounting and reporting on solvency and liquidity risks” which 
requires the reasons for this decision to be explained.

The Directors have prepared cash flow forecasts up to 31 March 2024, which includes the 12 month period 
from the date of approval of these financial statements. These forecasts show that during that period the 
Group is expected to generate sufficient cash from its operations to settle its liabilities as they fall due without 
the requirement for additional borrowings. For the year ended 31 March 2023, the Directors have modelled a 
scenario at which the banking covenants would be broken, which is the point where going concern would be 
threatened. The headroom between this scenario and current performance, and the budget, is significant and a 
decrease of this magnitude is considered to be extremely unlikely.

The Group negotiated a new banking facility in the year which will be in place for four years from October 
2021. This facility gives the Group access to a Revolving Credit Facility of £100 million with an accordion of £50 
million. The facility is subject to two covenants - net leverage and interest cover. These covenants were not 
breached during the financial year, nor are any breaches forecast.

The Directors have reviewed the historical accuracy of the Group’s budgets. The Group’s performance was 
compared to the budget, and actual revenue was within 2% of the forecast figure, and adjusted profit after tax 
was within 0.4% of the forecast figure. This demonstrates that the Group’s forecasting process is at a sufficient 
standard to be able to place reliance on it when making a going concern assessment. Post-year-end trading 
is in line with forecasts. The Directors, after reviewing the Group’s budget and longer-term forecast models, 
including the worst case scenario referred to above, conclude that the Group has adequate resources to 
continue in operational existence for the foreseeable future and they continue to adopt the going concern basis 
of accounting in preparing these annual financial statements. 

The Group does not have any clients in Russia, and so has not had any direct impact from the sanctions or 
restrictions imposed on Russian owned firms. The main impact on the Group of the current global situation 
therefore is the high level of inflation currently being experienced in the UK, and also the related increase in 
interest rates. The Group is confident of being able to minimise the impact of inflationary pressures on profits 
through a continued focus on overall efficiency and a disciplined approach to pricing.

Intangible assets and goodwill
Goodwill represents amounts arising on acquisition, being the difference between the cost of the acquisition 
and the net fair value of the identifiable assets and liabilities acquired on a business combination. Identifiable 
intangibles are those which can be sold separately or which arise from legal rights regardless of whether those 
rights are separable.

Goodwill is stated at cost less any accumulated impairment losses. Goodwill is allocated to cash-generating 
units for the purposes of impairment testing and is not amortised. It is tested annually for impairment.

Externally acquired intangible assets are stated at cost less accumulated amortisation and impairment losses.

Acquired software is valued based on replacement cost valuations where identifiable or at cost less 
accumulated amortisation and impairment. Internally produced software is valued at cost less accumulated 
amortisation and impairment.

108

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 2022 
 
1 Accounting policies continued

Intangible assets and goodwill continued
Customer relationships are valued based on the net present value of the excess earnings generated by the 
revenue streams over their estimated useful lives.

Brands valuation is based on net present value of estimated royalty returns. 

Amortisation is charged to profit and loss in the statement of comprehensive income over the estimated useful 
lives of intangible assets unless such lives are indefinite. Intangible assets with an indefinite useful life, such 
as goodwill, are systematically tested for impairment at each balance sheet date. Other intangible assets are 
amortised from the date they are available for use. Estimated useful lives are as follows:

Goodwill 

Indefinite life

Customer relationships*  

10 years, straight-line method

Brands   

Software 

10 years, straight-line method

3 to 5 years, straight-line method

*   Except for Pensions and investment customer relationships acquired as part of the Punter Southall acquisition and customer relationships 

recognised in 2013, all of which have an estimated useful life of 20 years, on a straight-line basis.

Contingent consideration
Contingent consideration is included in cost at its acquisition date fair value and is classified as a financial 
liability, remeasured at fair value subsequently through profit or loss. Contingent consideration classified as 
equity is not remeasured.

Impairment of non-financial assets
Assets that have an indefinite useful life, for example goodwill or intangible assets not ready for use, are not 
subject to amortisation and are tested annually for impairment. Assets that are subject to amortisation are 
reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may 
not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount 
exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell 
and value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which 
there are separately identifiable cash inflows (cash-generating units). Non-financial assets other than goodwill 
that suffered an impairment are reviewed for possible reversal of the impairment at each reporting date.

Financial assets
The Group classifies its financial assets into one of the categories discussed below, depending on the purpose 
for which the asset was acquired. 

Amortised cost
Amortised cost includes non-derivative financial assets where they are held within a business model whose 
objective is to hold the financial asset in order to collect contractual cash flows and those contractual terms give 
rise to cash flows on specified dates that are solely payments of principal and interest on the principal amount 
outstanding. These assets are included in non-current assets if their maturity is greater than 12 months. Trade 
receivables are stated initially at fair value then measured at amortised cost less provisions for impairment. The 
Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected 
credit loss provision. The expected loss rates are based on the Group’s historical credit losses experienced over 
the three-year period prior to year end. The historical loss rates are then adjusted for current and forward-looking 
information on macroeconomic factors affecting the Group’s customers. Any impairment required is recorded in 
the statement of comprehensive income within operating expenses.

Cash and cash equivalents comprise cash balances and call deposits.
Restricted cash is cash which the Group is not entitled to receive, withdraw, transfer or otherwise deal with 
the deposit, save as expressly permitted by the blocked account agreement during the security period. The 
blocked account agreement is required due to regulatory rules on Master Trusts. The Security Period is the 
period beginning on the date of the deed and ending on the date on which the beneficiary is satisfied that the 
secured liabilities have been irrevocably and unconditionally paid and discharged in full and all agreements 
which might give rise to secured liabilities have terminated. The restricted cash has been included in non-current 
assets as it is expected that the cash will remain in the blocked account for more than 12 months after the end 
of the reporting period. As such, it is not included in cash and cash equivalents in the Consolidated Statement 
of Financial Position and the Consolidated Statement of Cash Flows.

XPS Pensions Group Annual Report 2022

109

Financial Statements 
 
 
 
 
 
1 Accounting policies continued

Financial liabilities
The Group classifies its financial liabilities into one of two categories, depending on the purpose for which the 
liability was acquired. The Group’s accounting policy for each category is as follows:

Fair value through profit or loss
This category comprises contingent consideration. The contingent consideration is carried in the consolidated 
statement of financial position at fair value with changes in fair value recognised in the consolidated statement 
of comprehensive income. 

Other financial liabilities
Interest-bearing borrowings are recognised initially at fair value less attributable transaction costs. Subsequent 
to initial recognition, interest-bearing borrowings are stated at amortised cost with any difference between 
cost and redemption value being recognised in the statement of comprehensive income over the period of the 
borrowings on an effective interest basis. When borrowings are extinguished, any difference between the cash 
paid and the carrying value is recognised in the statement of comprehensive income.

Trade payables and other short-term monetary liabilities represent liabilities for goods and services received 
by the Group prior to the end of the financial year which are unpaid. The amounts within trade payables are 
unsecured. They are initially recognised at fair value and subsequently carried at amortised cost using the 
effective interest method.

Provisions
A provision is recognised in the statement of financial position when the Group has a present legal or constructive 
obligation as a result of a past event, and it is probable that an outflow of economic benefits will be required 
to settle the obligation. If the effect is material, provisions are determined by discounting the expected, risk 
adjusted, future cash flows at a pre-tax risk-free rate.

Dilapidations provisions relate to the estimated cost to put leased premises back to the required condition 
expected under the terms of the lease. These include provisions for required dilapidations along with provisions 
where leasehold improvements have been made that would require reinstatement back to the original status 
on exit. These are uncertain in timing as leases may be terminated early or extended. To the extent that exits of 
premises are expected within 12 months of the end of the year they are shown as current.

Professional indemnity provisions relate to complaints against the Group. The amount provided is based on 
management’s best estimate of the likely liability. These are recognised as a gross amount, with any amounts 
covered by insurance recognised as an asset within current assets, in line with IAS 37.

Social security costs provisions represent estimates of the Group’s National Insurance contributions liability on 
the cost of the Group’s Performance and Deferred Share Plans.

Share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares are 
shown in equity as a deduction, net of tax, from the proceeds.

Retirement benefits: defined contribution schemes
Contributions to defined contribution pension schemes are charged to the consolidated statement of 
comprehensive income in the year to which they relate.

Employee Benefit Trust (EBT)
As the Group is deemed to have control of its EBT, it is treated as a subsidiary and consolidated for the purposes 
of the Consolidated Financial Statements. The EBT’s investment in the Group’s shares is deducted from equity in 
the consolidated statement of financial position as if it were treasury shares. Consideration paid (or received) for 
the purchase (or sale) of these shares is recognised directly in equity. The cost of shares held is presented as a 
separate reserve (the “investment in own shares”). Any excess of the consideration received on the sale of these 
shares over the weighted average cost of the shares sold is credited to retained earnings.

The equity-settled share-based payment expense represents the amount of share awards made by the EBT on 
behalf of the Company as instructed by the Company. 

EBT equity-settled awards, which vest immediately on issue, are measured at the fair value of the shares issued 
on the date of the award, representing the bid price of the shares. The share-based payment expense is charged 
to the consolidated statement of comprehensive income.

110

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 20221 Accounting policies continued

Dividends
Dividends are recognised when they become legally payable. In the case of interim dividends to equity 
shareholders, this is when paid, and in the case of final dividends, this is when approved by the shareholders at 
the Annual General Meeting.

Revenue
Revenue, which excludes value added tax, represents the value of employee benefit consultancy and related 
business services supplied. Revenue is derived mainly from sales made in the United Kingdom. Revenue derived 
from outside the United Kingdom is immaterial.

Amounts recognised as revenue but not yet billed are reflected in the statement of financial position as accrued 
income (contract assets for adjustments relating to fixed fees as described below). All performance obligations 
have been satisfied. Amounts billed in advance of work performed are deferred in the statement of financial 
position as deferred income (contract liabilities for adjustments relating to fixed fees as described below).

Performance obligations and timing of revenue recognition
Performance obligations in contracts with customers are typically satisfied as services are rendered. In most 
cases, revenue is recognised on an over time basis. This is because effort has been expended by the business 
on fulfilling the performance obligations in the contract and the contracts would require payment for time and 
effort spent by the Group on progressing the contracts in the event of the customer cancelling the contract 
for any reason other than the Group’s failure to perform its obligations under the contract. Invoices are in 
most cases raised monthly, based on timesheet data for Pensions actuarial and consulting work and Pensions 
investment consulting. For Pensions Administration services, invoices are typically raised monthly based on 
services provided. Payment is typically due 30 days from date of invoice. The services by the Group range 
from actuarial and investment consultancy to administration of pension schemes. Additionally, the Group has a 
SSAS and SIPP business which provides services to small self-administered pension schemes and self-invested 
pensions plans. The Group also provides a defined contribution master pension trust for employers offering 
“full freedom and choice”, called the National Pension Trust.

The Group has a number of customers who are on a fixed price contract. This contract covers a number of 
services (pensions actuarial, administration and investment), most of which are ongoing and therefore require 
no revenue recognition adjustment to the regular invoice issued to the customer. These are recognised monthly 
at the time of billing, as the benefit the customer receives as the work is done is largely in line with the amount 
billed each month.

For some fixed price customers, an element of the fixed fee includes the triennial valuation of their defined 
benefit pension schemes, which is a distinct performance obligation. Under IFRS 15, the Group has assessed 
these contracts and has determined that an adjustment is needed to recognise the revenue for the performance 
obligation relating to the triennial valuations in the specific periods that the work is undertaken. 

Additionally, some of the fixed fee contracts include an element for investment strategic reviews. This is 
a distinct performance obligation, which has been assessed under IFRS 15 and it was determined that an 
adjustment is required to recognise the revenue for this performance obligation in the specific periods that the 
work is undertaken.

For the fixed fee customers where an adjustment is required, payment is made monthly over a three-year period. 
The revenue recognition for triennial valuations takes place over the 15-month period after the valuation date, 
so there can be up to 35 months variance between the date of billing and revenue recognition. For strategic 
reviews, the variance can also be up to 35 months, depending on the timing of the review within the three-year 
contract window. Any variance between the timing of payment and the timing of revenue recognition will be 
recognised as either a contract asset (where the performance obligations met to date exceed the value billed 
from the contract to date), or as a contract liability (where the value billed to date from the contract exceeds 
the performance obligations met to date).

XPS Pensions Group Annual Report 2022

111

Financial Statements1 Accounting policies continued

Revenue continued

Determining the transaction price and allocating amounts to performance obligations
For the contracts where an adjustment is required, the Group has identified the element of the fixed fee that 
is attributable to the triennial valuation and/or the strategic review. This has been calculated based on the 
expected time required to perform these obligations for each specific customer. To ensure that the revenue is 
allocated to the relevant period, the Group has determined the timespan for the triennial valuation work, and 
the separate stages of this work. A percentage has been applied to each stage, based on the proportion of total 
effort. For strategic reviews, which are a smaller piece of work, the Group makes an assessment at the end of 
each relevant period of the percentage complete for each review. 

Judgement is required for these contracts in determining the value attributable to the triennial valuation work 
and the strategic reviews, and also to the stage of completion at each reporting period. The judgements made 
are based on experience, and have been validated by comparison to timesheet data.

The remainder of revenue from fixed fee contracts is recognised on a monthly basis, as the services provided 
tend to be evenly spread over the life of the contract. 

Services provided under contracts which do not include a fixed fee are recognised at a price quoted within 
the contract which typically varies depending on the level of seniority of the employee providing the service. 
Commission income is recognised on renewal of scheme membership, as the performance obligations are met 
at the time the contract is won or renewed with the insurer.

Expenses

Exceptional and non-trading items
To assist in understanding its underlying performance, the Group has defined the following items of pre-tax 
income and expense as exceptional or non-trading as they either reflect items which are exceptional in nature 
or size or are associated with the amortisation of acquired intangibles. Items treated as non-trading or 
exceptional include:

•  profits or losses on disposal of assets or businesses;

•  corporate transaction and restructuring costs;

•  amortisation of acquired intangibles;

•  changes in the fair value of contingent consideration; 

•  share-based payments; and

•  the related tax effect of these items.

Any other non-recurring items are considered individually for classification as non-trading or exceptional by 
virtue of their nature or size.

The separate disclosure of these items allows a clearer understanding of the trading performance on a 
consistent and comparable basis, together with an understanding of the effect of non-recurring or large 
individual transactions upon the overall profitability of the Group.

The non-trading items have been included within the appropriate classifications in the consolidated income 
statement. Further details are given in note 6.

Leases and payments

Identifying leases
The Group accounts for a contract, or a portion of a contract, as a lease when it conveys the right to use 
an asset for a period of time in exchange for consideration. Leases are those contracts that satisfy the 
following criteria:

(a) there is an identified asset;

(b) the Group obtains substantially all the economic benefits from use of the asset; and

(c) the Group has the right to direct use of the asset.

112

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 20221 Accounting policies continued

Leases and payments continued

Identifying leases continued
The Group considers whether the supplier has substantive substitution rights. If the supplier does have those 
rights, the contract is not identified as giving rise to a lease.

In determining whether the Group obtains substantially all the economic benefits from use of the asset, the 
Group considers only the economic benefits that arise from use of the asset, not those incidental to legal 
ownership or other potential benefits.

In determining whether the Group has the right to direct use of the asset, the Group considers whether it directs 
how and for what purpose the asset is used throughout the period of use. If there are no significant decisions 
to be made because they are predetermined due to the nature of the asset, the Group considers whether it was 
involved in the design of the asset in a way that predetermines how and for what purpose the asset will be used 
throughout the period of use. If the contract or portion of a contract does not satisfy these criteria, the Group 
applies other applicable IFRSs rather than IFRS 16.

All leases are accounted for by recognising a right-of-use asset and a lease liability except for:

•  leases of low value assets; and

•  leases with a duration of 12 months or less.

Lease liabilities are measured at the present value of the contractual payments due to the lessor over the lease 
term, with the discount rate determined by reference to the rate inherent in the lease unless (as is typically 
the case) this is not readily determinable, in which case the lessee company’s incremental borrowing rate 
on commencement of the lease is used. Other variable lease payments are expensed in the period to which 
they relate.

Right-of-use assets are initially measured at the amount of the lease liability, reduced for any lease incentives 
received, and increased for the amount of any provision recognised where the Group is contractually required to 
dismantle, remove or restore the leased asset (typically leasehold dilapidations – see note 26).

Subsequent to initial measurement lease liabilities increase as a result of interest charged at a constant rate 
on the balance outstanding and are reduced for lease payments made. Right-of-use assets are amortised on a 
straight-line basis over the remaining term of the lease or over the remaining economic life of the asset if, rarely, 
this is judged to be shorter than the lease term. When the Group revises its estimate of the term of any lease 
(because, for example, it reassesses the probability of a lessee extension or termination option being exercised), 
it adjusts the carrying amount of the lease liability to reflect the payments to make over the revised term, which 
are discounted at the same discount rate that applied on lease commencement. The carrying value of lease 
liabilities is also revised when the variable element of future lease payments dependent on a rate or index is 
revised; however, this will use the original discount rate. In both cases an equivalent adjustment is made to the 
carrying value of the right-of-use asset, with the revised carrying amount being amortised over the remaining 
(revised) lease term.

When the Group renegotiates the contractual terms of a lease with the lessor, the accounting depends on the 
nature of the modification:

•  if the renegotiation results in one or more additional assets being leased for an amount commensurate with 

the standalone price for the additional rights of use obtained, the modification is accounted for as a separate 
lease in accordance with the above policy;

•  in all other cases where the renegotiated lease increases the scope of the lease (whether that is an extension 
to the lease term, or one or more additional assets being leased), the lease liability is remeasured using the 
discount rate applicable on the modification date, with the right-of-use asset being adjusted by the same 
amount; and

•  if the renegotiation results in a decrease in the scope of the lease, both the carrying amount of the lease 

liability and right-of-use asset are reduced by the same proportion to reflect the partial or full termination of 
the lease with any difference recognised in profit or loss. The lease liability is then further adjusted to ensure 
its carrying amount reflects the amount of the renegotiated payments over the renegotiated term, with the 
modified lease payments discounted at the rate applicable on the modification date. The right-of-use asset is 
adjusted by the same amount.

For contracts that both convey a right to the Group to use an identified asset and require services to be 
provided to the Group by the lessor, the Group has elected to account for the entire contract as a lease, i.e. it 
does not allocate any amount of the contractual payments to, and account separately for, any services provided 
by the supplier as part of the contract.

XPS Pensions Group Annual Report 2022

113

Financial Statements1 Accounting policies continued

Leases and payments continued

Identifying leases continued
When the Group revises its estimate of the term of any lease (because, for example, it reassesses the probability of 
a lessee extension or termination option being exercised), it adjusts the carrying amount of the lease liability to 
reflect the payments to make over the revised term, which are discounted at the same discount rate that applied 
on lease commencement.

Where the lease liability changes due to change in lease term (for example, due to utilisation of an extension 
option) a new discount rate is used. This rate is determined as the interest rate implicit in the lease for the 
remainder of the lease term, if that rate can be readily determined, or the Group’s incremental borrowing rate at 
the date of reassessment if the interest rate implicit in the lease cannot be readily determined. The same rate is 
used for changes in index rates or a rate used to determine future lease payments.

Foreign exchange policy
Transactions entered into by Group entities in a currency other than the functional currency (GBP) are recorded 
at the rates ruling when the transactions occur.

Any exchange rate differences are recognised immediately through the statement of comprehensive income.

Finance income and expense
Finance costs comprise interest payable, foreign exchange losses and costs directly related to the raising of loans.

Finance income comprises interest receivable on own funds, and foreign exchange gains.

Interest income and interest payable are recognised in profit or loss as it accrues, using the effective interest method.

Share-based payment costs - Performance Share Plan and Deferred Share Plan
The Group operates an equity-settled, share-based compensation plan, under which the entity receives services 
from the Executive Directors and key management personnel in consideration for equity instruments of the 
Group. The fair value of the services received in exchange for the grant of the awards is recognised as an expense. 
The total amount to be expensed is determined by reference to the fair value of the awards granted:

•  including any market performance conditions (for example, an entity’s share price); and 

•  excluding the impact of any service and non-market performance vesting conditions (for example, profitability 

and remaining a Director for a specified period of time).

The Deferred Share Plans (DSPs) do not have any market performance conditions or non-market performance 
vesting conditions, they only have service vesting conditions. The fair value for DSPs is the share price on the 
date of grant.

The total amount expensed to the Group is recognised over the vesting period of the award. Where a share 
award is cancelled, the share-based payment charge is accelerated at that point in time and all remaining 
unvested charge is immediately expensed to the Group.

See the Employee Benefit Trust (EBT) policy above for information on the Employee Benefit Trust element 
of share-based payment costs.

Taxation
Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in profit and loss 
in the statement of comprehensive income except to the extent that it relates to items recognised in equity, 
in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or 
substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for taxation purposes. The following temporary 
differences are not provided for: the initial recognition of goodwill, the initial recognition of assets or liabilities 
that affect neither accounting nor taxable profit other than in a business combination and differences relating 
to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The 
amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying 
amount of assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be 
available against which the asset can be utilised.

114

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 20221 Accounting policies continued

Changes in accounting policies - new standards, interpretations and amendments effective from 1 April 2021
New and amended standards and interpretations issued by the IASB that apply for the first time in these annual 
financial statements do not impact the Group as they are either not relevant to the Group’s activities or require 
accounting which is consistent with the Group’s current accounting policies. 

New standards and interpretations not yet adopted
A number of new standards, amendments to standards and interpretations are not effective for 2022, and 
therefore have not been applied in preparing XPS Pensions Group’s financial statements. They are not expected 
to have a material impact on the Group’s consolidated financial statements. These include the following 
amendments effective for the year beginning 1 April 2022:

•  Onerous Contracts – Cost of Fulfilling a Contract (Amendments to IAS 37);

•  Property, Plant and Equipment: Proceeds before Intended Use (Amendments to IAS 16);

•  Annual Improvements to IFRS Standards 2018-2020 (Amendments to IFRS 1, IFRS 9, IFRS 16 and IAS 41); and

•  References to Conceptual Framework (Amendments to IFRS 3).

The following amendments are effective for the year beginning 1 April 2023:

•  Disclosure of Accounting Policies (Amendments to IAS 1 and IFRS Practice Statement 2);

•  Definition of Accounting Estimates (Amendments to IAS 8); and

•  Deferred Tax Related to Assets and Liabilities Arising from a Single Transaction (Amendments to IAS 12).

In January 2020, the IASB issued amendments to IAS 1, which clarify the criteria used to determine whether 
liabilities are classified as current or non-current. These amendments clarify that current or non-current 
classification is based on whether an entity has a right at the end of the reporting period to defer settlement 
of the liability for at least 12 months after the reporting period. The amendments also clarify that “settlement” 
includes the transfer of cash, goods, services, or equity instruments unless the obligation to transfer equity 
instruments arises from a conversion feature classified as an equity instrument separately from the liability 
component of a compound financial instrument. The amendments were originally effective for annual reporting 
periods beginning on or after 1 January 2022. However, in May 2020, the effective date was deferred to annual 
reporting periods beginning on or after 1 January 2023.

In response to feedback and enquiries from stakeholders, in December 2020, the IFRS Interpretations Committee 
(IFRIC) issued a Tentative Agenda Decision, analysing the applicability of the amendments to three scenarios. 
However, given the comments received and concerns raised on some aspects of the amendments, in April 2021, 
IFRIC decided not to finalise the agenda decision and referred the matter to the IASB. In its June 2021 meeting, 
the IASB tentatively decided to amend the requirements of IAS 1 with respect to the classification of liabilities 
subject to conditions and disclosure of information about such conditions and to defer the effective date of the 
2020 amendment by at least one year.

The Group is currently assessing the impact of these new accounting standards and amendments. The Group 
will assess the impact of the final amendments to IAS 1 on classification of its liabilities once the those are issued 
by the IASB.

The other standards, interpretations and amendments issued by the IASB (of which some are still subject to 
endorsement by the UK), but not yet effective, are not expected to have a material impact on the Group’s 
consolidated financial statements.

Critical accounting estimates and judgements
The Group makes certain estimates and assumptions regarding the future. Estimates and judgements are 
continually evaluated based on historical experience and other factors, including expectations of future events 
that are believed to be reasonable under the circumstances. The estimates and underlying assumptions are 
reviewed on an ongoing basis, with revisions to accounting estimates applied prospectively. In the future, actual 
experience may differ from these estimates and assumptions. The estimates and assumptions that have a 
significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next 
financial year are discussed below.

XPS Pensions Group Annual Report 2022

115

Financial Statements1 Accounting policies continued

Critical accounting estimates and judgements continued

Fair values of intangible assets
Goodwill and intangibles are tested for impairment on an annual basis at the year end and between annual 
tests if an event occurs or circumstances change that would more likely than not reduce the fair value of the 
cash-generating unit below its carrying value. These events or circumstances could include a significant change 
in the business climate, legal factors, operating performance indicators, competition, or sale or disposition of a 
significant portion of a reporting unit.

Application of the goodwill impairment test requires judgement, including the identification of cash-generating 
units, assignment of assets and liabilities to such units, assignment of goodwill to such units and determination 
of the fair value of a unit. The fair value of each cash-generating unit or asset is estimated using the income 
approach, on a discounted cash flow methodology. This analysis requires significant estimates, including 
estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term rate of 
growth for the business, estimation of the useful life over which cash flows will occur and determination of our 
weighted average cost of capital. See note 17 for more detail.

Revenue recognition
Revenue is recognised once the performance obligations of the contract with the customer have been met, in 
line with IFRS 15. This may be at a point in time or over time according to when control passes to the customer. 
Dependent upon the income stream and nature of the engagement, revenue is recognised on either a time costs 
incurred, fixed fee or rateably over the period of providing the service basis. Revenue is billed on a monthly, 
quarterly or, in the case of certain SSAS and SIPP services, annual basis. Services may be billed in arrears, as 
in the case of pensions advisory work, or in advance as is the case with SSAS and SIPP revenues. As a result of 
such arrangements, critical accounting judgements are made in determining the timing of revenue recognition. 
These relate to identifying individual performance obligations and then allocating an appropriate amount of 
revenue to those obligations which largely depends on the time incurred in providing the services. Management 
applies judgement in assessing timesheet data to ensure that revenue is allocated proportionally to effort. 
There are significant judgements involved in determining the level of performance obligations met as part of 
the triennial valuation work. These have been recognised on the basis of work completed through the 15-month 
valuation process.

Deferred tax
Deferred tax assets are recognised for unused tax losses to the extent that it is probable that taxable profit 
will be available against which the losses can be utilised. Significant management estimates are required to 
determine the amount of deferred tax assets that can be recognised based upon the likely timing and the level 
of future taxable profits together with future tax planning strategies. Throughout the current and prior periods 
the Directors consider that the IAS 12 recognition criteria have been satisfied. The recognised deferred tax 
assets for the Group relate to share-based payments, whereby a corporation tax asset will arise in the future on 
the exercise of share options issued to Executive Directors and senior staff under performance share plans and 
deferred share plans. See note 18 for details of the carrying amount of the deferred tax assets.

Provisions
Dilapidations provisions have been made for properties which the Group currently leases based upon the cost 
to make good the property in accordance with lease terms where applicable. Provisions are made for claims 
in respect of complaints against the Group. The amount provided is based on management’s best estimate 
of the likely liability. The cost to the business is capped to the excess on the Group’s professional indemnity 
insurance in respect of each individual claim. The expected liability to the Group is disclosed as a gross figure 
in the provision, with the amount covered by the Group’s insurance disclosed as a receivable. See note 26 for 
more detail.

Useful lives of intangible assets
Intangible assets are amortised over their estimated useful lives with the charge recorded in administrative 
expenses. Useful lives are based on management’s estimates of the period that the assets will generate revenue, 
which are periodically reviewed for continued appropriateness. Changes to estimates can result in significant 
variations in the carrying value and amounts charged to the consolidated income statement in specific periods. 

Exceptional costs
Exceptional costs are recognised to the extent that they meet the definition outlined in the accounting policy 
above. This requires a certain amount of judgement that is applied consistently by management.

116

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 20221 Accounting policies continued

Critical accounting estimates and judgements continued

Contingent consideration
Contingent consideration is recognised in cost at its acquisition date fair value, and is classified as a financial 
liability. At each reporting period the liability is remeasured at fair value through profit or loss. This remeasurement 
is based on management’s expectation of future performance. Therefore, judgement is necessary in assessing 
the amount of consideration that will be payable in the future. Because of the inherent uncertainty in this 
evaluation process, actual gains or losses may be different from the originally estimated consideration.

Asset acquisition
In the year ended 31 March 2022, the Group undertook two significant software transactions. One of these 
transactions included the purchase of a legal entity, which was necessary in order to gain control of the 
software asset. Judgement was exercised to conclude that this acquisition was an asset acquisition and not a 
business combination, after applying the optional concentration test.

2 Financial risk management
The XPS Pensions Group’s operations expose it to a variety of financial risks including credit risk, liquidity risk, 
market risk and the effects of changes in interest rates on debt. The Group has in place a risk management 
programme that seeks to limit the adverse effects on the financial performance of the Group by monitoring 
levels of debt finance and the related finance costs.

The Group’s principal financial instruments comprise sterling cash, lease liabilities, bank deposits and bank loans 
together with trade receivables and trade payables that arise directly from its operations.

Risk management policies are established for the XPS Pensions Group of companies and the Group Audit & Risk 
Committee oversees how management monitors compliance with these policies and procedures and reviews 
the adequacy of the risk management framework in relation to the risks faced by the Group. Further details 
relating to the current year position are provided in note 30.

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty, including brokers, to a financial 
instrument fails to meet its contractual obligations, and arises principally from the Group’s receivables from customers.

Due to the nature of the business, the majority of the trade receivables are with trustees of pension schemes 
and large institutions and losses have occurred infrequently over previous years.

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The 
Group’s approach to managing liquidity is to ensure, as far as possible, that the Group will have sufficient 
liquidity to meet its liabilities when due, under both normal and stressed conditions.

Market risk
Market risk is the risk that changes in market prices such as foreign exchange rates and equity prices will affect 
the Group’s income or the value of its financial instruments. Interest rate risks are discussed in the cash flow 
interest rate risk below.

The Group’s financial instruments are currently in sterling; hence foreign exchange movements do not have a 
material effect on the Group’s performance.

The Group is exposed to movements in interest rate in its net finance costs and also in a small element of its 
operating revenue. Senior loans are linked to SONIA. The Group earns income in relation to client as well as 
interest income on its own deposits.

The Group does not hold its own position in trading securities, being involved only in arranging transactions on 
behalf of its clients.

The Group does not engage in holding speculative financial instruments or derivatives. Further quantitative 
disclosures are included throughout these Consolidated Financial Statements.

Cash flow interest rate risk
The XPS Pensions Group is exposed to cash flow interest rate risk in two main respects: firstly, corporate and 
client bank deposits, which earn interest at a variable rate, although not at a material level; and secondly, interest 
expense arising on bank facilities at a margin over SONIA.

XPS Pensions Group Annual Report 2022

117

Financial Statements3 Capital risk management
The Group is focused on delivering value for its shareholders whilst ensuring the Group is able to continue 
effectively as a going concern. Value adding opportunities to grow the business are continually assessed, 
although strict and careful criteria are applied.

The policy for managing capital is to increase shareholder value by maximising profits and cash. The policy is to 
set budgets and forecasts in the short and medium term that the Group feels are achievable. The processes for 
managing capital are regular reviews of financial data to ensure that the Group is tracking the targets set and to 
reforecast as necessary based on the most up-to-date information. This then contributes to the XPS Pensions 
Group’s forecast which ensures future covenant test points are met. The Group continues to meet these test 
points and they have been achieved over the last year.

Due to the nature of some of the services provided, two subsidiaries within the Group were regulated by the 
Financial Conduct Authority (FCA) during the year. They are required to hold a minimum level of capital and this 
is monitored on a monthly basis. Formal compliance returns are submitted to the FCA in line with its reporting 
requirements. The Group was compliant with its capital requirements throughout the year.

4 Other operating income
Other operating income arose from the revaluation of the contingent consideration for the Trigon acquisition in 
October 2019. The balance of the contingent consideration was paid by the Group in January 2021. Since this 
is not considered to be part of the main revenue-generating activities of the Group, the Group presents this 
income separately from revenue.

Fair value adjustment of contingent consideration (note 27)

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

—

421

5 Auditor’s remuneration
During the period the following services were obtained from the Group’s auditor at a cost detailed below:

Audit services

Fees payable in respect of the Parent Company and consolidated accounts

Fees payable in respect of the subsidiary accounts

Audit-related services

Total

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

197

151

348

45

393

187

140

327

43

370

118

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 20226 Non-trading and exceptional items

Corporate transaction costs1

Restructuring costs 

Other exceptional costs2

Exceptional items

Contingent consideration write back 

Share-based payment costs3

Amortisation of acquired intangibles4

Exceptional finance costs 

Non-trading items

Total before tax

Tax on adjusting items5

Adjusting items after taxation

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

Note

27

13

17

(320)

—

966

646

—

(226)

(367)

(2,028)

(2,621)

421

(3,875)

(4,924)

(6,579)

(6,547)

—

(188)

(10,454)

(11,238)

(9,808)

(13,859)

(2,530)

2,334

(12,338)

(11,525)

1  Costs associated with acquisitions and potential acquisitions of £320,000 (2021: £226,000).

2   Other exceptional credit of £966,000 relates to the reversal of the prior year increase in exceptional holiday pay accrual. The one-off 

non-cash holiday pay accrual in the year ended 31 March 2021 arose as the holiday cycle was disrupted by the pandemic and a higher than 

normal level of holiday was carried forward at the end of the holiday year in December 2020. Prior to the pandemic the holiday pay accrual 

had been stable. In the year ended 31 March 2022 the Group changed its holiday year to align with its accounting year, and as a result there 

was no cash outflow as a result of the charge in the year ended 31 March 2021. Due to its one-off nature and the size of the holiday pay 

accrual in the prior year, as well as the corresponding reversal in the year ended 31 March 2022, it was deemed appropriate to disclose the 

amount separately from the underlying business performance. The year ended 31 March 2021 also included one-off costs to enable staff to 

work from home, dual running costs for a delayed office move, and exceptional finance costs relating to renegotiations on the Revolving 

Credit Facility - all as a direct result of the Covid-19 pandemic.

3   Share-based payment expenses are included in non-trading and exceptional costs as they are a significant non-cash cost which are excluded 

from the results for the purposes of measuring performance for PSP awards and dividend amounts. Additionally, the largely non-cash related 

credits go directly to equity and so have a limited impact on the reserves of the Group. They are therefore shown as a non-trading item to give 

clarity to users of the accounts on the profit figures that dividends and PSP performance are based on.

4   During the year the Group incurred £6,579,000 of amortisation charges in relation to acquired intangible assets (customer relationships and 

brand) (2021: £6,547,000).

5   The tax charge on non-trading items of £2,530,000 (2021: credit of £2,334,000) represents 26% (2021: 17%) of the non-trading items 

incurred of £9,808,000 (2021: £13,859,000). This is different to the expected tax credit of 19% (2021: 19%), as various adjustments are 

made to tax including for deferred tax, and the exclusion of amounts not allowable for tax. The tax on non-trading and exceptional items 

is a tax charge in the year ended 31 March 2022 instead of a tax credit, because of the tax rate increase from 19% to 25% from 1 April 2023. 

As a result the Group re-valued the deferred tax position, and the large deferred tax charge in the year (£4.3 million) is mainly due to the 

revaluation of deferred tax on acquired intangible assets.

7 Business combinations during the period
On 1 February 2022, the Group acquired the business of the Michael J Field Group, and 100% of the share 
capital of MJF Pension Trustees Limited and MJF SSAS Trustees Limited from Michael Jeffrey Field, for total 
consideration of £1.5 million in cash upon completion, and £0.8 million contingent cash consideration. The 
business acquired undertakes the provision of administration, operator and actuarial consulting services to SIPP 
and SSAS pensions, their trustees, operators and customers.

Details of the fair value of identifiable assets and liabilities acquired, purchase consideration and goodwill are as follows:

Trade and other receivables

Trade and other payables

Customer relationships

Deferred tax 

Total net assets

XPS Pensions Group Annual Report 2022

Book value
£’000

Adjustment
£’000

Fair value
£’000

69

(797)

—

—

—

—

69

(797)

1,964

1,964

(477)

(477)

(728)

1,487

759

119

Financial Statements 
7 Business combinations during the period continued

Fair value of consideration paid

Cash

Contingent cash

Total consideration

Goodwill (note 17)

£’000

1,469

765

2,234

1,475

Contingent consideration
The value of the contingent cash consideration for the Michael J Field acquisition in the contract is up to a 
maximum of £1.5 million, based of revenue and cost targets being met in the 12 months following the acquisition. 
The value attributed to the contingent consideration included in consideration has been determined using 
Group forecasts. The contingent consideration is payable in February 2023.

In this acquisition, the main factors leading to the recognition of goodwill are the presence of certain intangible 
assets, such as the assembled workforce of the acquired entities and the expected growth in the business 
generated by new customers, which do not qualify for separate recognition.

The goodwill arising from the above acquisition is not deductible for tax purposes.

Since the acquisition date, the Michael J Field business has contributed £313,000 to Group revenues and 
£77,000 to Group profit before tax.

If this acquisition had occurred on 1 April 2021, Group revenue would have been £140,605,000 and Group profit 
before tax for the year would have been £17,063,000.

Acquisition expenses
Costs relating to the above acquisition totalled £294,000 and are included within exceptional costs.

8 Operating segments
In accordance with IFRS 8 Operating Segments, an operating segment is defined as a business activity whose 
operating results are reviewed by the chief operating decision maker (CODM) and for which discrete information 
is available. The Group’s CODM is the Board of Directors.

The Group has one operating segment, and one reporting segment due to the nature of services provided 
across the whole business being the same: pension and employee benefit solutions. The Group’s revenues, 
costs, assets, liabilities and cash flows are therefore totally attributable to this reporting segment. The table 
below shows the disaggregation of the Group’s revenue, by product line.

Pensions Actuarial & Consulting

Pensions Administration

Pensions Investment Consulting

National Pension Trust (NPT)

SIP1

Total

1  Self Invested Pensions (SIPP) business, incorporating both SIPP and SSAS products

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

63,724

60,687

50,786

46,813

13,678

4,353

6,081

11,585

3,239

5,607

138,622

127,931

120

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 20229 Administrative expenses
Included in the operating profit for the year are the following:

Expenses by nature

Staff costs (note 10)

Depreciation and amortisation

Short-term and low value lease costs

Premises costs (excluding rent accounted for under IFRS 16 Leases)

Exceptional items (note 6)

Other general business costs

Total

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

83,060

77,999

11,922

11,475

31

2,651

(646)

22,616

—

2,674

2,621

20,171

119,634

114,940

10 Staff numbers and costs
The average number of people employed by the Group (including Directors) during the year, analysed by 
category, was as follows:

Operational

Administration

Sales and marketing

The aggregate payroll costs of these persons were as follows:

Wages and salaries

Social security contributions and similar taxes

Defined contribution pension cost

Other long-term employee benefits

Share-based payment costs (note 13)

11 Employee benefits

Year ended
31 March
2022
Number of
employees

Year ended
31 March
2021
Number of
employees

1,309

1,202

106

20

93

20

1,435

1,315

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

66,719

62,086

7,454

3,509

1,503

3,875

6,529

3,131

1,329

4,924

83,060

77,999

Defined contribution plan
The Company operates a defined contribution pension plan. Outstanding contributions at the year end were £nil 
(2021: £nil).

XPS Pensions Group Annual Report 2022

121

Financial Statements12 Directors’ emoluments
The Directors were remunerated for their services by the Group and their emoluments are disclosed below.

Aggregate emoluments

Company contributions to money purchase pension plans

Share-based payment expense for Directors was £433,000 (2021: £509,000).

At 31 March 2022, retirement benefits are accruing to the following number of Directors under:

Money purchase schemes

The emoluments of the highest paid Director, including benefits and share-based payments

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

2,256

30

2,286

1,967

30

1,997

Year ended
31 March
2022
Number of
Directors

Year ended
31 March
2021
Number of
Directors

3

3

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

870

835

13 Share-based payment costs
The Group operates a number of equity-settled share-based remuneration schemes for employees: Performance 
Share Plans (PSP) for Executive Directors and other key senior personnel, and Deferred Share Plans (DSP) 
for key senior personnel from July 2020. All employees are also eligible to participate in the Save as You Earn 
(SAYE) scheme, the only vesting condition being that the individual remains an employee of the Group over the 
savings period. 

The Executive PSP award expense relates to annual awards over shares that vest subject to certain, stretching 
performance conditions, measured over a three-year period. Maximum “normal” grant level is 150% of salary, 
capped at a maximum of 200% in exceptional circumstances. Malus and clawback provisions apply. The fair 
value of awards granted during the year was determined using certain assumptions around vesting. More 
information about the Executive PSP can be found in the Remuneration Report section of this Annual Report.

The Staff PSP (issued to key senior staff) relates to annual awards over shares that vest subject to certain 
performance conditions, measured over a three-year period. This scheme was replaced in July 2020 with a 
DSP; the only vesting criterion for the DSP is a service criterion. The fair value of awards under this scheme was 
determined using the share price on the date of grant.

Performance Share Plan awards, Deferred Share Plan awards and SAYE scheme

Social security cost on Performance Share Plan awards and Deferred Share Plan awards

Share-based payments

Bonus settled from EBT

Social security cost on bonus settled from EBT

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

3,343

4,082

532

684

3,875

4,766

—

—

139

19

3,875

4,924

Total

122

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202213 Share-based payment costs continued
The fair value of Executive PSP options granted during the period was calculated using different methods for 
different elements - the Black-Scholes method for the EPS element, the Stochastic method for the TSR element, 
and the Finnerty method for the holding period (2021: Monte Carlo valuation method). The inputs to the model 
were as follows:

Year ended 31 March 2022

25%
relative
 total
 shareholder
 return
 (TSR)

75%
 earnings
per share
 (EPS)

Two-year
 holding
 period

Year ended
31 March
2021

Weighted average exercise price of options issued during the period (pence)

0.05

0.05

0.05

Expected volatility (%)

Expected life beyond vesting date (years)

Risk-free rate (%)

Dividend yield (%)

0.05

44%

3

n/a

49.00% 40.70%

3.01

2.00

3.01

n/a

—

0.16%

0.34% (0.02)%

—

—

—

The Staff DSP options granted during the year had no performance criteria, other than a service condition. 
Therefore, the fair value of this award was the market value of shares on the date of the award.

The fair value of SAYE options granted during the period was calculated using the Black-Scholes valuation 
method. The inputs to the model were as follows:

Weighted average exercise price of options issued during the period (pence)

Expected volatility (%)

Expected life beyond vesting date (years)

Risk-free rate (%)

Dividend yield (%)

No SAYE options were granted in the prior year.

Year ended
31 March
2022

111.0

47.63%

3.35

0.28%

5.00%

The volatility assumption, measured at the standard deviation of expected share price returns, is based on a 
statistical analysis of daily share prices over the last three years.

As at 31 March 2022, in respect of the Group’s ordinary shares of 0.05p each, 2,984,550 Executive PSP options 
had been granted and remained outstanding, at an exercise price of 0.05p per share, 3,222,875 Staff PSP 
options had been granted and remained outstanding, at an exercise price of 0.05p per share, 3,825,682 Staff 
DSP options had been granted and remained outstanding, at an exercise price of 0.05p per share, 4,156 SAYE 
options had been granted and remained outstanding, at an exercise price of 147.2p per share, 3,506,955 SAYE 
options had been granted and remained outstanding, at an exercise price of 78p per share, and 919,855 SAYE 
options had been granted and remained outstanding at an exercise price of 111p per share. The table below 
includes dividend equivalent shares on the PSP and DSP option figures where applicable.

XPS Pensions Group Annual Report 2022

123

Financial Statements13 Share-based payment costs continued

Executive PSP

Outstanding at 1 April

Granted during the year

Forfeited during the year

Exercised during the year

Cancelled during the year

Outstanding at 31 March

Staff PSP

Outstanding at 1 April

Forfeited during the year

Exercised during the year

Cancelled during the year

Outstanding at 31 March

Staff DSP

Outstanding at 1 April

Granted during the year

Forfeited during the year

Outstanding at 31 March

SAYE

Outstanding at 1 April

Granted during the year

Forfeited during the year

Exercised during the year

Lapsed during the year

Cancelled during the year

Outstanding at 31 March

2022
Weighted
 average 
exercise
 price 
(pence)

2021
Weighted
 average
 exercise
 price 
(pence)

2022
Number

2021
Number

0.05 2,918,849

0.05 2,750,750

0.05

964,133

0.05

969,999

0.05

(235,198)

0.05

(201,680)

0.05

(146,101)

0.05

(312,235)

0.05

(403,447)

0.05

(287,985)

0.05 3,098,236

0.05  2,918,849

0.05

5,045,911

0.05

7,996,727

0.05

(474,375)

0.05 (1,104,040)

0.05 (1,194,069)

0.05 (1,784,325)

0.05

(41,792)

0.05

(62,451)

0.05 3,335,675

0.05

5,045,911

0.05 2,331,278

—

—

0.05 1,795,090

0.05

2,337,458

0.05

(149,906)

0.05

(6,180)

0.05 3,976,462

0.05

2,331,278

80.22 3,883,505

82.73 4,367,675

111.00

975,889

—

—

82.74

(171,814)

85.06

(154,043)

87.64

(37,421)

—

—

144.75

(113,015)

130.20

(178,579)

91.74

(106,178)

88.83

(151,548)

88.61 4,430,966

80.22 3,883,505

The exercise price of options outstanding at 31 March 2022 ranged between £0.0005 (i.e. the nominal value of 
an ordinary share) in the case of the PSPs and £1.472 in the case of the SAYE scheme (2021: £0.0005 to £1.472). 
Their weighted average contractual life was 3 years (2021: 3 years), and the weighted average exercise price for 
exercisable options was £0.01 (2021: £0.04).

Of the total number of options outstanding at 31 March 2022, 447,454 (2021: 506,580) had vested and 
were exercisable.

The weighted average fair value of each option granted during the year was £1.31 (2021: £1.10).

124

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202214 Finance income and expense

Interest income on bank deposits

Finance income

Interest expense on bank loans

Other costs of borrowing

Interest on leases

Other finance expense

Finance expenses – trading

Exceptional finance costs (note 6)

Finance expenses

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

—

—

1,108

602

291

46

2,047

—

3

3

1,171

317

340

29

1,857

188

2,047

2,045

Other costs of borrowing largely represent the amortisation expense of capitalised loan arrangement fees on 
the Group’s bank debt.

15 Income tax expense

Recognised in the statement of comprehensive income

Current tax expense

Current year

Adjustment in respect of prior year

Total current tax expense

Deferred tax (credit)/expense

Origination and reversal of temporary differences

Effect of tax rate changes

Total income tax expense

Profit for the year

Total tax expense

Profit before income tax

Tax using the UK corporation tax rate of 19% (2021: 19%)

Non-deductible expenses

Other operating income not taxable

Fixed asset differences

Adjustment in respect of prior periods

Amounts credited directly to equity or otherwise transferred

Excess relief on exercise of share options

Effect of tax rate change

Total tax expense

XPS Pensions Group Annual Report 2022

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

4,864

3,785

(205)

(112)

4,659

3,673

(1,399)

(1,266)

4,258

7,518

—

2,407

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

9,423

7,518

16,941

3,219

648

—

(55)

(205)

(7)

(340)

4,258

7,518

8,963

2,407

11,370

2,160

1,002

(80)

(85)

(112)

3

(481)

—

2,407

125

Financial Statements15 Income tax expense continued

Recognised in the statement of comprehensive income continued
The standard rate of corporation tax in the UK was 19% (2021: 19%). Deferred tax assets and liabilities have been 
measured at the rate they are expected to unwind at, using a rate substantively enacted at 31 March 2022, which 
is not lower than 19% (2021: 19%). Deferred tax not recognised relates to £6 million of finance expense losses in 
a prior year and their future recoverability is uncertain. At 31 March 2022 the total unrecognised deferred tax 
asset in respect of these losses was approximately £1.1 million (2021: £1.2 million).

An increase in corporation tax from 19% to 25%, taking effect from 1 April 2023, has been substantively enacted. 
As a result, the deferred tax values in these financial statements have been updated to reflect this.

16 Property, plant and equipment

Cost

Balance at 1 April 2021

Acquired through business combinations

Additions

Disposals

Balance at 31 March 2022

Accumulated depreciation

Balance at 1 April 2021

Acquired through business combinations

Depreciation charge for the year

Disposals

Balance at 31 March 2022

Net book value

Balance at 1 April 2021

Balance at 31 March 2022

Cost

Balance at 1 April 2020

Additions

Disposals

Balance at 31 March 2021

Accumulated depreciation

Balance at 1 April 2020

Depreciation charge for the year

Disposals

Balance at 31 March 2021

Net book value

Balance at 1 April 2020

Balance at 31 March 2021

Leasehold
improvements
£’000

Office
equipment
£’000

Fixtures 
and fittings
£’000

Total
£’000

3,128

1,723

832

5,683

—

174

2

591

—

66

2

831

(85)

(844)

(7)

(936)

3,217

1,472

891

5,580

1,254

1,000

232

2,486

—

271

1

482

—

89

1

842

(85)

(844)

(7)

(936)

1,440

639

314

2,393

1,874

1,777

723

833

600

577

3,197

3,187

Leasehold
improvements
£’000

Office
equipment
£’000

Fixtures 
and fittings
£’000

2,738

513

1,598

448

715

193

Total
£’000

5,051

1,154

(123)

(323)

(76)

(522)

3,128

1,723

832

5,683

1,115

262

725

598

194

114

2,034

974

(123)

(323)

(76)

(522)

1,254

1,000

232

2,486

1,623

1,874

873

723

521

600

3,017

3,197

126

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202217 Intangible assets

Group

Cost

Goodwill
£’000

Customer
relationships
£’000

Brands
£’000

Software
£’000

Total
£’000

Balance at 1 April 2021

120,343

123,305

6,036

5,076

254,760

Acquired through business combinations

Additions

Disposals

Balance at 31 March 2022

Accumulated amortisation

Balance at 1 April 2021

Amortisation for the year

Disposals

Balance at 31 March 2022

Net book value

Balance at 1 April 2021

Balance at 31 March 2022

Cost

Balance at 1 April 2020

Additions

Disposals

Reassessment of fair value of net assets

Balance at 31 March 2021

Accumulated amortisation

Balance at 1 April 2020

Amortisation for the year

Disposals

Balance at 31 March 2021

Net book value

Balance at 1 April 2020

Balance at 31 March 2021

1,475

1,964

—

—

—

—

—

—

—

—

3,439

6,611

6,611

(880)

(880)

121,818

125,269

6,036

10,807 263,930

—

—

—

—

42,011

6,516

—

5,917

2,048

49,976

63

—

1,455

8,034

(880)

(880)

48,527

5,980

2,623

57,130

120,343

81,294

121,818

76,742

119

56

3,028

204,784

8,184 206,800

Goodwill
£’000

Customer
relationships
£’000

Brands
£’000

Software
£’000

Total
£’000

120,294

123,305

6,036

3,647

253,282

—

—

49

—

—

—

—

—

—

1,743

1,743

(314)

(314)

—

49

120,343

123,305

6,036

5,076

254,760

—

—

—

—

35,527

5,854

1,300

42,681

6,484

—

63

—

1,062

7,609

(314)

(314)

42,011

5,917

2,048

49,976

120,294

87,778

120,343

81,294

182

119

2,347

210,601

3,028

204,784

The Group made two significant software purchases in the year, totalling £5,071,000. This software will be used 
within the Administration business and will drive efficiencies and cost savings in the longer term.

Material customer relationship assets are broken down as follows:

Acquisitions prior to January 2018 (CGU 1)

Punter Southall Actuarial (CGU 2)

Punter Southall Administrative (CGU 3)

Kier (CGU 3)

XPS Pensions RL Limited (CGU 1)

XPS Pensions Trigon Limited (CGU 1)

Michael J Field (CGU 1)

XPS Pensions Group Annual Report 2022

Remaining 
UEL
(years)
31 March
2022

11

16

6

7

8

8

10

Net book
value
(£’000)
31 March
2022

19,623

43,634

5,655

2,044

2,184

1,632

1,931

Remaining 
UEL
(years)
31 March
2021

12

17

7

8

9

9

—

Net book
value
(£’000)
31 March
2021

21,421

46,399

6,633

2,355

2,489

1,847

—

127

Financial Statements17 Intangible assets continued

Impairment test
Goodwill represents the excess of the consideration over the fair value of the net assets acquired on the 
purchase of the subsidiary companies listed in note 35, as well as goodwill which has arisen on the purchase of 
trade and assets by the Group. In accordance with IFRS, this balance is not amortised and is subject to annual 
impairment reviews.

The carrying value of goodwill was assessed based on the three cash-generating units that were identified in 
prior years. 

The three CGUs to which goodwill has been allocated are:

CGU 1 - Former Xafinity businesses, Royal London, Trigon and Michael J Field acquisitions

CGU 2 - PS Actuarial

CGU 3 - PS Admin

The cash-generating unit at each year end was assessed on the basis of value in use using the following 
assumptions, which reflect past experience of the Group:

Discount rate pre-tax

Terminal rate after period 8

CGU 1

9.3%

2.0%

2022

CGU 2

9.3%

2.0%

CGU 3

9.3%

2.0%

CGU 1

9.9%

2.0%

2021

CGU 2

CGU 3

9.9%

2.0%

9.9%

2.0%

Period on which detailed forecasts are based

3 years

3 years

3 years

3 years

3 years

3 years

Growth rate during detailed forecast period (average)

10.4%

7.4%

27.3%

6.4%

8.1%

1.9%

Growth rate applied beyond approved forecast period 
to year 8

5%

5%

5%

5%

5%

5%

The discount rate comprises two elements, the cost of debt and the cost of equity, to derive a blended cost of 
capital demanded by all providers of capital. The cost of equity is based on the following components:

•  Beta: calculated to estimate how volatile the Group’s equity is compared to the FTSE SmallCap index

•  Risk-free rate: using a 20-year UK government bond yield as a proxy for the risk-free rate

•  Equity risk premium: the implied rate as at 31 March 2022 is used to assess the price of risk in equity markets

•  Small company premium: an additional size premium is applied to the Group’s cost of equity to account for 

extra risk

The cost of debt represents the cost of capital for the Group’s drawn Revolving Credit Facility and is based on 
average borrowings during the year. 

The growth rate beyond the forecast period is based on a blend of average growth rates experienced by the 
Group and management’s assessment of industry and macroeconomic outlooks. Such forecast rates have been 
accurate in the past, so the Directors believe they will be sufficiently representative of actual results. 

The growth rate is applied up to 8 years; this is due to the longevity of the customer relationships held by 
the Group.

The impairment exercise demonstrated that there was significant headroom in all CGUs on this basis, so the 
Directors are satisfied that no impairment has arisen during the financial period.

Goodwill allocated to cash-generating units:

Goodwill - XPS Pensions Consulting Limited, Xafinity SIPP Services Limited, Xafinity Pensions 
Consulting Limited and subsidiaries, XPS Pensions (RL) Limited, XPS Pensions (Trigon) Limited (CGU 1)

Goodwill - XPS Investment Limited, XPS Pensions Limited (CGU 2)

Goodwill - XPS Holdings Limited, XPS Administration Holdings Limited, XPS Administration Limited (CGU 3)

2022
£’000

2021
£’000

30,007

28,532

79,314

12,497

79,314

12,497

121,818

120,343

128

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202217 Intangible assets continued

Sensitivity analysis of assumptions
The Group performed further sensitivity analysis by recalculating the fair value of the net assets of the Group 
on a “worst case” basis. For the Group, the worst case would be breaching the banking covenants on leverage, 
as that could lead to the Group’s Revolving Credit Facility being withdrawn. The size of the impact on revenue 
to reach this point was considered, alongside mitigating factors that the Group would take if necessary. This 
analysis showed that this potential worst case scenario is considered unlikely to materialise, and so there was 
no requirement for impairment. 

18 Deferred income tax
Analysis of the breakdown and movement of deferred tax during the year is as follows:

Property, plant and equipment

Capital gains

Short-term temporary differences

Business combinations

Property, plant and equipment

Capital gains

Short-term temporary differences

Business combinations

Balance at
1 April 2021
£’000

Recognised
in income
£’000

Recognised
in equity
£’000

Acquired 
in period
£’000

31 March
2022
£’000

31 March
2022
Assets
£’000

31 March
2022
Liabilities
£’000

51

717

39

—

(767)

(339)

15,622

3,159

15,623

2,859

—

—

7

—

7

—

—

—

477

477

90

717

—

—

(1,099)

1,099

90

717

—

19,258

—

19,258

18,966

1,099

20,065

Balance at
1 April 2020
£’000

Recognised
in income
£’000

Recognised
in equity
£’000

31 March
2021
£’000

31 March
2021
Assets
£’000

31 March
2021
Liabilities
£’000

(2)

717

53

—

(667)

(97)

16,844

(1,222)

16,892

(1,266)

—

—

(3)

—

(3)

51

717

—

—

(767)

767

51

717

—

15,622

15,623

—

15,622

767

16,390

Deferred income tax assets are recognised to the extent that the realisation of the related tax benefit through 
future taxable profits is probable. Deferred tax assets and liabilities have been measured at the rate they are 
expected to unwind at. The increase in the main rate of corporation tax to 25% was substantively enacted in May 
2021. This new rate has been applied to deferred tax balances which are expected to reverse after 1 April 2023, 
the date on which that new rate becomes effective. For balances expected to reverse before 1 April 2023, 19% 
(2021: 19%) has been used.

19 Other financial assets
The non-current financial asset relates to restricted cash held by the Group as security for the National Pension 
Trust (NPT). For the NPT to gain approval to operate by the Pensions Regulator, the Group is required to demonstrate 
it can support the NPT in any eventuality. The Group has therefore placed £1,814,000 (2021: £1,780,000) into a 
restricted bank account, which the trustees of the NPT are able to access in certain circumstances.

There are no lifetime expected credit losses associated with this cash balance.

XPS Pensions Group Annual Report 2022

129

Financial Statements20 Trade and other receivables

Trade receivables

Less: provision for impairment of trade receivables

Net trade receivables

Accrued income

Contract assets

Total financial assets other than cash and cash equivalents carried at amortised cost

Prepayments

Other receivables includes £276,000 (2021: £186,000) of capitalised loan arrangement fees

Total trade and other receivables

31 March
2022
£’000

31 March
2021
£’000

17,925

17,382

(330)

(350)

17,595

13,240

1,322

17,032

12,147

1,149

32,157

30,328

6,292

4,068

327

239

38,776

34,635

The carrying value of trade and other receivables carried at amortised cost approximates to fair value.

31 March 2022

Expected loss rate

Gross carrying amount

Loss provision

Amendment for specific bad debt provision

Total

31 March 2021

Expected loss rate

Gross carrying amount

Loss provision

Amendment for specific bad debt provision

Total

Current

Past due
 0-30 days

Past due
 31-90 days

Past due
 more than
 90 days

0%

0%

13,018

3,089

13

(13)

—

9

(9)

—

2%

876

15

(15)

—

24%

942

226

104

330

Past due
 0-30 days

Past due
 31-90 days

Past due
 more than
 90 days

Current

0%

0%

12,146

2,814

2

(2)

—

1

(1)

—

0%

1,225

1

(1)

—

11%

1,197

131

219

350

Total
£’000

17,925

263

67

330

Total
£’000

17,382

135

215

350

The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected 
credit loss provision for trade receivables and contract assets. The expected loss rates are based on the Group’s 
historical credit losses experienced over the three-year period prior to the period end. The historical loss rates 
are then adjusted for current and forward-looking information affecting the Group’s customers. 

Once the IFRS 9 approach has been calculated, the Group then calculates a specific debt provision based on 
age of debt and specific client knowledge. The provision is then adjusted to take this detail into account.

Of the March 2021 contract asset balance of £1,149,000, £982,000 was billed in the year. Of the March 2020 
contract asset balance of £1,528,000, £1,100,000 was billed in the year ended 31 March 2021. The March 2022 
contract asset balance is expected to be billed in the year ending 31 March 2023 (£1,014,000), and the year 
ending 31 March 2024 (£308,000). The March 2021 contract asset balance was to be billed in the years ending 
31 March 2022 (£982,000) and 31 March 2023 (£167,000).

21 Cash and cash equivalents

Cash and cash equivalents per statement of financial position

Cash and cash equivalents per statement of cash flows

The balance is comprised solely of cash at bank and on hand.

31 March
2022
£’000

10,150

10,150

31 March
2021
£’000

8,623

8,623

130

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202222 Loans and borrowings

31 March 2022

Drawn Revolving Credit Facility

Capitalised debt arrangement fees

Sub-total

Capitalised debt arrangement fees shown as current assets 
on balance sheet

Total

31 March 2021

Drawn Revolving Credit Facility

Capitalised debt arrangement fees

Sub-total

Capitalised debt arrangement fees shown as current assets on balance 
sheet

Total

Due within 
1 year
 (current)
£’000

Due 
between
1 and 2
years
£’000

Due after
2 years
£’000

Sub-total 
(non-
current)
£’000

Total
£’000

—

—

—

(276)

(276)

— 64,000

64,000

64,000

(276)

(415)

(691)

(691)

(276)

63,585

63,309

63,309

—

—

—

(276)

(276)

63,585

63,309

63,033

Due
within
1 year
(current)
£’000

Due
between
1 and 2
years
£’000

Due after
2 years
£’000

Sub-total
(non-
current)
£’000

Total
£’000

— 59,000

— 59,000

59,000

—

—

(124)

58,876

(186)

—

(186)

58,876

—

—

—

—

(124)

(124)

58,876

58,876

—

(186)

58,876

58,690

The book value and fair value of loans and borrowings are not materially different. 

Terms and debt repayment schedule

31 March 2022

Revolving Credit Facility 

31 March 2021

Revolving Credit Facility – A

Revolving Credit Facility – B

Amount
£’000

Currency

Nominal interest rate

Year of
maturity

64,000

GBP

1.65% above SONIA

2025

Amount
£’000

38,000

21,000

Currency

GBP

GBP

Nominal interest
rate

Year of
maturity

1.5% above LIBOR

1.5% above LIBOR

2022

2022

At 31 March 2022 the Group had drawn down £64,000,000 (2021: £59,000,000) of its £100,000,000 (2021: 
£80,000,000) Revolving Credit Facility. On 12 October 2021, the Group entered into a new Revolving Facility 
Agreement for £100 million with an accordion of £50 million. This facility has a 4 year term which started in 
October 2021. Interest is calculated at a margin above SONIA, subject to a net leverage test. This refinancing 
completes the Group’s transition to alternative benchmark rates from LIBOR, and the Group has no residual 
LIBOR exposures.

The related fees for access to the facility are included in the consolidated statement of comprehensive income. 

Capitalised loan-related costs are amortised over the life of the loan to which they relate.

Bank debt is secured by way of debentures in the Group companies which are obligors to the loans. These are 
XPS Reading Limited, XPS Consulting (Reading) Limited, XPS Pensions Consulting Limited (and its subsidiaries), 
Xafinity Pensions Consulting Limited (and its subsidiaries), XPS SIPP Services Limited, and XPS Holdings Limited 
(and its subsidiaries). The security is over all the assets of the companies which are obligors to the loans.

XPS Pensions Group Annual Report 2022

131

Financial Statements23 Reconciliation of liabilities arising from financing activities

Long-term borrowings

Capitalised debt arrangement fees

Interest payable on long-term borrowings

Lease liabilities

31 March
 2021
£’000

Cash 
flows
£’000

59,000

5,000

(310)

(1,105)

10

(1,222)

12,706

(3,042)

Non-cash
 change:
liability 
to asset
£’000

Non-cash
 change:
new leases/
 interest 
this year
£’000

31 March
 2022
£’000

—

276

—

—

— 64,000

172

1,269

2,016

(967)

57

11,680

Total liabilities from financing activities

71,406

(369)

276

3,457

74,770

Long-term borrowings

Capitalised debt arrangement fees

Interest payable on long-term borrowings

Lease liabilities

31 March
 2020
£’000

Cash 
flows
£’000

70,500

(11,500)

(500)

—

270

(1,562)

12,965

(2,444)

Non-cash
 change:
liability 
to asset
£’000

Non-cash
 change:
new leases/
 interest 
this year
£’000

31 March
 2021
£’000

—

186

—

50

— 59,000

4

(310)

1,302

2,135

10

12,706

Total liabilities from financing activities

83,235

(15,506)

236

3,441

71,406

The prior year table has been restated to reflect the changes made in the classification of lease liabilities not 
paid at the period end (see the cash flow statement for more detail), and also to include interest payable on 
long-term borrowings.

24 Trade and other payables

Trade payables

Accrued expenses

Interest payable

Other payables

Total financial liabilities excluding leases, loans and borrowings, classified 
as financial liabilities at amortised cost

Other payables – tax and social security payments

Other payables – VAT

Contract liabilities

Total trade and other payables

31 March
2022
£’000

8,635

8,867

57

390

31 March
2021
£’000

4,746

10,603

10

624

17,949

15,983

1,846

4,233

3,247

1,934

3,802

2,785

27,275

24,504

The carrying value of trade and other payables classified as financial liabilities measured at amortised cost 
approximates to fair value.

Of the March 2021 contract liability balance of £2,785,000, £2,230,000 was recognised in revenue in the year. 
Of the March 2020 contract liability balance of £2,472,000, £1,876,000 was recognised in revenue in the year 
ended 31 March 2021.

The March 2021 trade payables balance has been restated to exclude £636,000 unpaid relating to finance lease 
liabilities. The lease liability note has also been updated to reflect this adjustment.

25 Current income tax liabilities

Tax payable

132

31 March
2022
£’000

2,207

2,207

31 March
2021
£’000

1,410

1,410

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202226 Provisions for other liabilities and charges

31 March 2022

Balance at 1 April 2021

Provisions made during the year

Provisions used during the year

Provisions released unused during the year

Balance at 31 March 2022

Due within one year or less

Due after more than one year:

Between one and three years

Over three years

31 March 2021

Balance at 1 April 2020

Provisions made during the year

Provisions used during the year

Provisions released unused during the year

Balance at 31 March 2021

Due within one year or less

Due after more than one year:

Between one and three years

Over three years

Social
 security
costs on
Performance
Share Plan
£’000

Dilapidations
£’000

Professional
indemnity
£’000

746

532

(283)

—

995

594

401

—

995

1,712

20

—

(101)

1,631

251

442

938

1,631

Total
£’000

3,062

884

(633)

(296)

3,017

1,236

604

332

(350)

(195)

391

391

—

—

843

938

391

3,017

Social
 security
costs on
Performance
Share Plan
£’000

Dilapidations
£’000

Professional
indemnity
£’000

472

624

1,454

342

1,167

573

Total
£’000

3,093

1,539

(350)

(84)

(1,065)

(1,499)

—

746

420

326

—

746

—

1,712

360

218

1,134

1,712

(71)

(71)

604

604

3,062

1,384

—

—

544

1,134

604

3,062

Social security costs (National Insurance) are payable on gains made by employees on exercise of share options 
granted to them. The eventual liability to National Insurance is dependent on:

•  the market price of the Group’s shares at the date of exercise;

•  the number of options that will be exercised; and

•  the prevailing rate of National Insurance at the date of exercise.

Dilapidations relate to the estimated cost of returning a leasehold property to its original state at the end of the 
lease in accordance with the lease terms. The cost is recognised within the depreciation of the right-of-use asset 
over the remaining term of the lease. The main uncertainty relates to estimating the cost that will be incurred at 
the end of the lease.

The dilapidations provision will be utilised at the end of the lease of the asset to which it relates.

The Group is involved in a small number of potential professional indemnity claims. The amount provided 
represents the Directors’ best estimate of the Group’s liability, after having taken legal advice. Uncertainties 
relate to whether claims will be settled out of court or if not whether the Group is successful in defending any 
action. Because of the nature of the disputes, the Directors have not disclosed future information on the basis 
that they believe that this would be seriously prejudicial to the Group’s position in defending the cases brought 
against it. The provision relating to potential professional indemnity claims is updated depending on the status 
of each individual claim.

XPS Pensions Group Annual Report 2022

133

Financial Statements27 Deferred consideration

Contingent cash consideration

Contingent cash consideration

Balance at
1 April
2021
£’000

Acquisition
£’000

Fair value
adjustment
£’000

Settled 
in year
£’000

31 March
2022
£’000

—

—

765

765

—

—

—

—

765

765

Balance at
1 April
2020
£’000

757

757

Acquisition
£’000

Fair value
adjustment
£’000

Settled 
in year
£’000

31 March
2021
£’000

—

—

(421)

(421)

(336)

(336)

—

—

The contingent cash consideration liability recognised at 31 March 2022 relates to the Michael J Field 
acquisition in February 2022. The liability has been calculated based on terms agreed in the business purchase 
agreement, which are dependent on certain revenue and cost targets being met in the 12 months following the 
acquisition date.

28 Share capital

In issue at the beginning of the year

Issued during the year

In issue at the end of the year

Ordinary
shares
’000
31 March
2022

205,117

Ordinary
shares
£’000
31 March
2022

Ordinary
shares
’000
31 March
2021

Ordinary
shares
£’000
31 March
2021

103 203,905

34

—

1,212

205,151

103

205,117

102

1

103

31 March
2022
’000

31 March
2022
£’000

31 March
2021
’000

31 March
2021
£’000

Allotted, called up and fully paid

Ordinary shares of 0.05p (2021: 0.05p) each

201,982

101

203,105

102

Shares held by the Group’s Employee Benefit Trust

Ordinary shares of 0.05p (2021: 0.05p) each

Shares classified in shareholders’ funds

3,169

2

2,012

205,151

103

205,117

1

103

The Group has invested in the shares for its Employee Benefit Trust (EBT). These shares are held on behalf of 
employees and legal ownership will transfer to those employees on the exercise of an award. This investment in 
own shares held in trust is deducted from equity in the consolidated statement of changes in equity.

29 Reserves
The following describes the nature and purpose of each reserve within equity:

Reserve

Description and purpose

Accumulated deficit

All net gains and losses recognised through the consolidated statement 
of comprehensive income.

Share premium

Amounts subscribed for share capital in excess of nominal value.

Merger relief reserve

The merger relief reserve represents the difference between the fair value 
and nominal value of shares issued on the acquisition of subsidiary companies.

Investment in own shares

Cost of own shares held by the EBT.

134

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202230 Financial instruments
The fair values and the carrying values of financial assets and liabilities are the same.

Financial assets and financial liabilities measured at fair value in the statement of financial position are grouped 
into three levels of a fair value hierarchy. The three levels are defined based on the observability of significant 
inputs to the measurement, as follows:

•  Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

•  Level 2: inputs other than quoted prices included within level 1 that are observable for the asset or liability, 

either directly or indirectly; and

•  Level 3: unobservable inputs for the asset or liability.

The Group’s finance team performs valuations of financial items for financial reporting purposes, including level 
3 fair values, in consultation with third-party valuation specialists for complex valuations. Valuation techniques 
are selected based on the characteristics of each instrument, with the overall objective of maximising the use of 
market-based information. The finance team reports directly to the Chief Financial Officer.

The Group currently holds level 2 and level 3 financial assets and liabilities.

Contingent consideration is a level 2 financial liability, and is measured based on budgeted performance compared 
to targets agreed in the business transfer agreement. The amount is not discounted as this would be immaterial.

Credit risk
The maximum exposure to credit risk at the reporting date was:

Trade receivables

Provision for impairment of trade receivables

Net trade receivables due

Accrued income

Contract assets

Cash and cash equivalents

Non-current financial asset

Credit risk mitigation
The ageing of trade receivables at the reporting date was:

Not past due

Past due 0-30 days

Past due 31-90 days

Past due more than 90 days

Movement in impairment allowance for trade receivables

Balance at start of the year

Increase during the year

Receivable written off during the year as uncollectable

Reversal of allowances

Balance at end of the year

XPS Pensions Group Annual Report 2022

Carrying
amount
31 March
2022
£’000

Carrying
amount
31 March
2021
£’000

17,925

17,382

(330)

(350)

17,595

13,240

1,322

10,150

1,814

17,032

12,147

1,149

8,623

1,780

44,121

40,731

31 March
2022
£’000

13,018

3,089

876

942

31 March
2021
£’000

12,146

2,814

1,225

1,197

17,925

17,382

350

121

(57)

(84)

330

674

172

(3)

(493)

350

135

Financial Statements30 Financial instruments continued

Credit risk mitigation continued
The Group prepared a forward-looking impairment model using a provision matrix based on historical data. 
Using this, the Group believes that an impairment allowance of £330,000 (2021: £350,000) is adequate in 
respect of trade receivables. Those debts which have not been provided against are considered recoverable 
by the Group. In accordance with IFRS 9, the expected credit loss (ECL) model was used to calculate the 
impairment loss.

The Group has considered whether any provision needs to be made for credit losses on contract assets and 
accrued income, and concluded that there are none.

Cash flow risk
The Group is exposed to cash flow interest rate risk in two main respects. Firstly, corporate and client bank 
deposits, which earn interest at a variable rate, although not at a material level. Secondly, interest expense 
arising on bank facilities at a margin over SONIA.

Interest rate risk
The interest rate on long-term borrowings is a margin over SONIA and as such the Company is at risk from 
SONIA increases. The sensitivity of the interest rate risk has been assessed and it is not material.

Liquidity risk
Liquidity risk arises from the Group’s working capital and the finance charges and principal repayments on 
its debt instruments. It is the risk the Group will encounter difficulty in meeting its financial obligations as 
they fall due.

The following table sets out the contractual maturities (representing undiscounted cash flows) of financial liabilities:

Trade and other payables

Leases

Loans and borrowings

Bank interest

Deferred consideration

Trade and other payables

Leases

Loans and borrowings

Bank interest

Up to 3
months
£’000

17,949

Between
3 and 12
months
£’000

Between
1 and 2
years
£’000

Between
2 and 5
years
£’000

Over 
5 years
£’000

31 March
2022
£’000

—

—

—

—

17,949

1,115

1,911

2,537

4,479

2,606

12,648

—

375

—

—

— 64,000

— 64,000

1,061

1,236

2,367

765

—

—

— 

—

5,039

765

19,439

3,737

3,773

70,846

2,606

100,401

Up to 3
months
£’000

15,983

Between
3 and 12
months
£’000

Between
1 and 2
years
£’000

Between
2 and 5
years
£’000

Over 
5 years
£’000

31 March
2021
£’000

—

—

—

—

15,983

1,446

1,949

2,203

4,615

3,706

13,919

—

246

— 59,000

727

739

—

—

— 59,000

—

1,712

17,675

2,676

61,942

4,615

3,706

90,614

The Group does not have any concerns over meeting its liabilities as they fall due, as the forecasts prepared 
indicate sufficient cash receipts in each period to cover liabilities.

Capital risk
The Group’s objectives when managing capital is to maximise shareholder value whilst safeguarding the Group’s 
ability to continue as a going concern. Total capital is calculated as total equity in the statement of financial position.

136

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202230 Financial instruments continued

Management of capital

Total equity

31 Leases

31 March
2022
£’000

31 March
2021
£’000

144,435

149,066

Nature of leasing activities (in the capacity as lessee)
The Group leases a number of properties in the UK. In some instances the rent is reviewed and may be reset 
periodically to market rental rates. In other cases the periodic rent is fixed over the lease term. The Group also leases 
certain items of equipment (photocopiers). Leases of photocopiers comprise only fixed payments over the lease 
terms. The percentages in the table below reflect the current proportions of lease payments that are either fixed 
or variable. The sensitivity reflects the impact on the carrying amount of lease liabilities and right-of-use assets if 
there was an uplift of 5% on the balance sheet date to lease payments that are variable.

31 March 2022

Property leases with periodic uplifts to market rentals

Property leases with fixed payments

Leases of plant and equipment

31 March 2021

Property leases with periodic uplifts to market rentals

Property leases with fixed payments

Leases of plant and equipment

Lease
 contracts
Number

Fixed
 payments
%

Variable
 payments
%

9

8

2

19

—

17

1

18

82

—

—

82

Lease
 contracts
Number

Fixed
 payments
%

Variable
 payments
%

8

9

2

19

—

25

1

26

74

—

—

74

Sensitivity
£’000

± 334

—

—

± 334

Sensitivity
£’000

± 307

—

—

± 307

The Group sometimes negotiates break clauses in its property leases. On a case-by-case basis, the Group will 
consider whether the absence of a break clause would expose the Group to excessive risk. Typically factors 
considered in deciding to negotiate a break clause include:

•  the length of the lease term;

•  whether the location represents a new area of operations for the Group.

At 31 March 2022, the carrying amounts of lease liabilities are not reduced by the amount of payments that 
would be avoided from exercising break clauses because on both dates it was considered reasonably certain 
that the Group would not exercise its right to break the lease. Total undiscounted lease payments of £6,689,469 
(2021: £6,138,038) are potentially avoidable were the Group to exercise break clauses at the earliest opportunity.

Right-of-use assets

At 1 April 2021

Additions

Depreciation

At 31 March 2022

Right-of-use assets

At 1 April 2020

Additions

Depreciation

Effect of modification to lease terms

At 31 March 2021

XPS Pensions Group Annual Report 2022

Land and
buildings
£’000

Office
equipment
£’000

Total
£’000

12,063

1,745

165

12,228

—

1,745

(2,984)

(62)

(3,046)

10,824

103

10,927

Land and
buildings
£’000

Office
equipment
£’000

Total
£’000

12,738

1,906

227

12,965

—

1,906

(2,830)

(62)

(2,892)

249

12,063

—

165

249

12,228

137

Financial Statements31 Leases continued

Nature of leasing activities (in the capacity as lessee) continued

Lease liabilities

At 1 April 2021

Additions

Interest expense

Lease payments

At 31 March 2022

Lease liabilities

At 1 April 2020

Additions

Interest expense

Effect of modification to lease terms

Lease payments

At 31 March 2021

Land and
buildings
£’000

Office
equipment
£’000

Total
£’000

12,528

178

12,706

1,725

286

—

5

1,725

291

(2,974)

(68)

(3,042)

11,565

115

11,680

Land and
buildings
£’000

Office
equipment
£’000

Total
£’000

12,748

1,774

332

50

238

12,986

—

8

—

1,774

340

50

(2,376)

(68)

(2,444)

12,528

178

12,706

The lease liability as at 1 April 2020 and 31 March 2021 has been restated. Previously, this was reported net of 
rental invoices received but not paid at the year end (included in trade payables). Trade payables and the lease 
liability have now been adjusted by £636,000 to include balances not settled at the year end.

Short-term lease expense

Low value lease expense

Aggregate expense for short-term leases

The maturity of the lease liabilities are as follows:

Up to 3 months

Between 3 and 12 months

Between 1 and 2 years

Between 2 and 5 years

More than 5 years

31 March
2022
£’000

31 March
2021
£’000

30

8

38

—

—

—

Year ended
31 March
2022
£’000

Year ended
31 March
2021
£’000

1,039

1,706

2,321

4,192

2,422

1,360

1,734

1,947

4,137

3,528

11,680

12,706

The lease liability as at 1 April 2020 and 31 March 2021 has been restated. Previously, this was reported net of 
rental invoices received but not paid at the year end (included in trade payables). Trade payables and the lease 
liability have now been adjusted by £636,000 to include balances not settled at the year end. These amounts 
are all current liabilities due within 3 months of the year end.

32 Notes supporting statement of cash flows
Cash and cash equivalents for the purposes of the statement of cash flows comprise:

Cash at bank available on demand

Year
 ended
31 March
2022
£’000

10,150

Year
 ended
31 March
2021
£’000

8,623

138

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202233 Related party transactions

Key management emoluments during the year

Emoluments excluding gain on the exercise of share options

Gain on exercise of share options

Share-based payment

Company contributions to money purchase pension plans

Social security costs

Non-executive emoluments during the year

Emoluments

Social security costs

34 Earnings per share

Profit for the year

Weighted average number of ordinary shares in issue

Diluted weighted average number of ordinary shares

Basic earnings per share (pence)

Diluted earnings per share (pence)

Year
 ended
31 March
2022
£’000

Year
 ended
31 March
2021
£’000

1,926

1,642

451

433

30

255

128

509

30

200

3,095

2,509

Year
 ended
31 March
2022
£’000

Year 
ended
31 March
2021
£’000

330

41

371

326

40

366

31 March
2022
£’000

31 March
2021
£’000

9,423

8,963

’000

’000

203,742

204,392

212,519 209,850

4.6

4.4

4.4

4.3

The calculation of basic earnings per share is based on the earnings attributable to ordinary shareholders 
divided by the weighted average number of shares in issue during the period.

Reconciliation of weighted average ordinary shares in issue to diluted weighted average ordinary shares:

Weighted average number of ordinary shares in issue

Dilutive impact of share options vested up to exercise date

Dilutive impact of PSP and DSP options not yet vested

Dilutive impact of dividend yield shares for PSP and DSP options

Dilutive impact of SAYE options not yet vested

Diluted weighted average number of ordinary shares

Year 
ended
31 March
2022
’000

Year
 ended
31 March
2021
’000

203,742

204,392

329

5,954

803

1,691

271

3,420

358

1,409

212,519 209,850

Share awards were made to the Executive Board members and key management personnel in each year since 
the year ending 31 March 2017; these are subject to certain conditions, and each tranche of awards vests 3 years 
after the award date. Dividend yield shares relating to these awards will also be awarded upon vesting of the 
main awards. Further shares have been issued under SAYE share schemes in the years ending 31 March 2019, 
2020 and 2022; these will vest in the years ending 31 March 2022, 2023 and 2025 respectively. These shares are 
reflected in the diluted number of shares and diluted earnings per share calculations.

XPS Pensions Group Annual Report 2022

139

Financial Statements34 Earnings per share continued

Adjusted earnings per share

Adjusted profit after tax 

Adjusted earnings per share (pence)

Diluted adjusted earnings per share (pence)

Total
31 March
2022
£’000

Total 
31 March
2021
£’000

21,761

20,488

10.7

10.2

10.0

9.8

35 Subsidiaries
The following is the list of wholly owned companies consolidated within the financial statements of XPS 
Pensions Group plc.

Company name

Company
number

Principal activity

Registered address

XPS Pensions Group plc

08279139

Holding company

XPS Financing Limited

08279274

Holding company

XPS Reading Limited

08279362

Holding company

XPS Consulting (Reading) Limited

08287502

Holding company

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

XPS Pensions Consulting Limited

02459442

XPS SIPP Services Limited

SC069096

Employee benefit 
consultancy

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Employee benefit 
consultancy

Scotia House, Castle Business Park, Stirling, 
Stirlingshire, FK9 4TZ

Xafinity Pensions Consulting Limited

04436642

Dormant

Xafinity PT Limited

00232565

Dormant

Entegria Limited

05777554

Dormant

Xafinity Pensions Trustees Limited

01450089

Dormant

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Hazell Carr (AT) Services Limited

SC420031

Employee benefit 
consultancy

Scotia House, Castle Business Park, Stirling, 
Stirlingshire, FK9 4TZ

Hazell Carr (SG) Services Limited

01867603

Dormant

Hazell Carr (ES) Services Limited

02372343

Dormant

Hazell Carr (PN) Services Limited

00236752

Dormant

Hazell Carr (SA) Services Limited

SC086807

Dormant

Xafinity Trustees Limited

04305500

Dormant

Xafinity Employee Benefit Trust 2013

N/A

Trust

XPS Holdings Limited

04807951

Holding company

XPS Administration Holdings Limited

09655671

Holding company

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Scotia House, Castle Business Park, Stirling, 
Stirlingshire, FK9 4TZ

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

JTC Trustees Limited, Elizabeth House, 9 
Castle Street, St Helier, Jersey, JE4 2QP

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

XPS Administration Limited

09428346

XPS Investment Limited

06242672

Employee benefit 
consultancy

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Employee benefit 
consultancy

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

140

XPS Pensions Group Annual Report 2022

Notes to the Consolidated Financial Statements continuedfor the year ended 31 March 202235 Subsidiaries continued

Company name

XPS Pensions Limited

Company
number

03842603

XPS Pensions (RL) Limited

05817049

XPS Pensions (Trigon) Limited

12085392

Principal activity

Registered address

Employee benefit 
consultancy

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Employee benefit 
consultancy

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Employee benefit 
consultancy

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

MJF Pension Trustees Limited

03394648

Dormant

MJF SSAS Trustees Limited

04089958

Dormant

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Phoenix House, 1 Station Hill, Reading, 
Berkshire, RG1 1NB

Pensions Software Solutions Limited

11482474

Software development Phoenix House, 1 Station Hill, Reading, 

Berkshire, RG1 1NB

36 Dividends

Amounts recognised as distributions to equity holders of the Parent in the year

Final dividend for the year ended 31 March 2021: 4.4p per share (2020: 4.3p per share)

Interim dividend for the year ended 31 March 2022: 2.4p (2021: 2.3p) per ordinary share was paid 
during the year

31 March
2022
£’000

31 March
2021
£’000

8,948

8,795

4,883

4,685

13,831

13,480

The recommended final dividend payable in respect of the year ended 31 March 2022 is £9,696,000 or 4.8p per 
share (2021: £9,025,000).

The proposed dividend has not been accrued as a liability as at 31 March 2022 as it is subject to approval at the 
Annual General Meeting.

Proposed final dividend for year ended 31 March 2022

31 March
2022
£’000

31 March
2021
£’000

9,696

9,025

The Trustee of the Xafinity Employee Benefit Trust has waived its entitlement to dividends.

The Company statement of changes in equity shows that the Company has positive reserves of £28,073,000. 
Therefore there are sufficient distributable reserves in XPS Pensions Group plc in order to pay the proposed 
final dividend.

37 Ultimate controlling party
The Directors do not consider that there is an ultimate controlling party.

XPS Pensions Group Annual Report 2022

141

Financial StatementsStatement of Financial Position - Company
as at 31 March 2022

Assets

Non-current assets

Investments

Trade and other receivables

Total assets

Liabilities

Non-current liabilities

Trade and other payables

Current liabilities

Current tax liabilities

Total liabilities

Net assets

Equity and liabilities

Share capital

Share premium

Merger relief reserve

Other reserve

Retained profit

Total equity

31 March
2022
£’000

31 March
2021
£’000

Note

5

6

29,681

26,345

233,857

217,123

263,538

243,468

263,538

243,468

7

40,309

38,312

40,309

38,312

8

9

10

10

10

10

744

744

1,531

1,531

41,053

39,843

222,485

203,625

103

103

116,804

116,797

48,687

48,687

28,818

25,483

28,073

12,555

222,485

203,625

The notes on pages 145 to 148 form part of these financial statements.

Under Section 408 of the Companies Act 2006 the Company is exempt from the requirement to present its 
own statement of comprehensive income. The profit for the financial year, of the holding company, as approved 
by the Board, was £29,349,000 (2021: £23,519,000).

These financial statements were approved by the Board of Directors on 22 June 2022 and were signed on its 
behalf by:

Snehal Shah
Chief Financial Officer
22 June 2022

Registered number: 08279139

142

XPS Pensions Group Annual Report 2022

Statement of Changes in Equity - Company
for the year ended 31 March 2022

Balance at 1 April 2020

102

116,797

48,687

21,235

2,516

189,337

Share
capital
£’000

Share
premium
£’000

Merger 
relief
reserve
£’000

Other
reserve
£’000

Retained
profit
£’000

Total
£’000

Comprehensive income and total comprehensive income 
for the year

Contributions by and distributions to owners:

Share capital issued

Share-based payment expense - equity settled from 
Employee Benefit Trust

Share-based payment expense - IFRS 2 charge in respect 
of long-term incentives

Deferred tax movement in respect of long-term incentives

Dividends paid

Total contributions by and distributions to owners

Balance at 31 March 2021

Balance at 1 April 2021

Comprehensive income and total comprehensive income 
for the year

Contributions by and distributions to owners:

Share capital issued

Share-based payment expense - equity settled from 
Employee Benefit Trust

Share-based payment expense - IFRS 2 charge in respect 
of long-term incentives

Deferred tax movement in respect of long-term incentives

Dividends paid

Total contributions by and distributions to owners

—

1

—

—

—

—

1

103

103

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

23,519

23,519

—

163

4,082

3

—

—

—

—

1

163

4,082

3

— (13,480)

(13,480)

4,248

(13,480)

(9,231)

116,797

48,687

25,483

12,555

203,625

116,797

48,687

25,483

12,555

203,625

—

7

—

—

—

—

7

—

—

—

—

—

—

—

—

29,349

29,349

—

26

3,316

(7)

—

—

—

—

—

7

26

3,316

(7)

(13,831)

(13,831)

3,335

(13,831)

(10,489)

Balance at 31 March 2022

103

116,804

48,687

28,818

28,073 222,485

The appropriate filing of interim accounts showing sufficient reserves to pay the £13,831,000 dividend 
was undertaken.

The notes on pages 145 to 148 form part of these financial statements.

XPS Pensions Group Annual Report 2022

143

Financial StatementsStatement of Cash Flows - Company
for the year ended 31 March 2022

The Company does not operate a bank account and therefore there were no cash flows during the year. All 
movements of funds have been dealt with through subsidiary companies.

The notes on pages 145 to 148 form part of these financial statements.

144

XPS Pensions Group Annual Report 2022

Notes to the Financial Statements - Company
for the year ended 31 March 2022

1 Accounting policies
XPS Pensions Group plc (the “Company”) is a public company incorporated in the UK. The principal 
activity of the Company is that of a holding company. The registered office is Phoenix House, 1 Station Hill, 
Reading, RG1 1NB.

Basis of preparation
These financial statements have been prepared in accordance with UK adopted International Financial 
Reporting Standards in conformity with the requirements of the Companies Act 2006. There were no changes 
to accounting policies on adoption of UK IFRSs. The consolidated financial statements have been prepared 
under the going concern basis. 

The preparation of financial statements in conformity with IFRSs requires the use of certain critical accounting 
estimates. It also requires management to exercise its judgement in the process of applying the Company’s 
accounting policies. The Company makes certain estimates and assumptions regarding the future. Estimates 
and judgements are continually evaluated based on historical experience and other factors, including 
expectations of future events that are believed to be reasonable under the circumstances. There are no critical 
judgements or estimates to disclose.

Measurement convention
The financial statements are prepared on the historical cost basis.

Investments in subsidiaries
Investments in subsidiaries are carried at cost, plus capital contributions to the Group’s subsidiary companies in 
respect of share-based payment charges, less any provisions for impairment. 

Share capital
Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or 
options are shown in equity as a deduction, net of tax, from the proceeds.

Dividends
Dividends are recognised when they become legally payable. In the case of interim dividends to equity 
shareholders, this is when paid, and in the case of final dividends, this is when approved by the shareholders at 
the Annual General Meeting.

Taxation
Tax on the profit or loss for the period comprises current and deferred tax. Tax is recognised in profit and loss 
in the statement of comprehensive income except to the extent that it relates to items recognised directly in 
equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the period, using tax rates enacted or 
substantively enacted at the statement of financial position date, and any adjustment to tax payable in respect 
of previous years.

Changes in accounting policies - new standards, interpretations and amendments effective from 1 April 2021
New and amended standards and interpretations issued by the IASB that apply for the first time in these annual 
financial statements do not impact the Group as they are either not relevant to the Group’s activities or require 
accounting which is consistent with the Group’s current accounting policies.

New standards and interpretations adopted and not yet adopted 
A number of new standards, amendments to standards, and interpretations are not effective for 2022, and 
therefore have not been applied in preparing XPS Pensions Group plc’s financial statements. These standards, 
interpretations and amendments issued by the IASB (of which some are still subject to endorsement by the UK) 
but not yet effective are not expected to have a material impact on the Company’s financial statements.

XPS Pensions Group Annual Report 2022

145

Financial StatementsNotes to the Financial Statements - Company continued
for the year ended 31 March 2022

2 Financial risk management
The Company is a holding company and has limited exposure to financial risks. Details of the financial risks 
management are contained in the Group accounts (note 2) and details of their application to the Company is 
included in Company note 11.

3 Capital risk management
The Company is a holding company and will apply the risk management policies of the Group contained in the 
Group’s financial statements.

4 Staff numbers and costs
The Company had no employees other than Directors in the year to 31 March 2022 (2021: nil).

No Directors received remuneration for their services to the Company during the year. Directors were 
remunerated for their services to the Group by a subsidiary company.

Pension contributions of £nil (2021: £nil) were paid on behalf of the Directors.

5 Investments in subsidiaries

At the beginning of the year

In relation to XPS Pensions Consulting Limited

In relation to XPS SIPP Services Limited

In relation to XPS Pensions Limited

In relation to XPS Administration Limited

In relation to XPS Investment Limited

In relation to XPS Pensions (RL) Limited

In relation to XPS Pensions (Trigon) Limited

At the end of the year

31 March
2022
£’000

26,345

31 March
2021
£’000

22,097

1,894

2,584

89

818

454

65

11

5

91

1,075

446

38

12

2

29,681

26,345

Subsidiary

XPS Financing Limited

Ownership

100%

Country of
incorporation

Class of
shares
held

Principal
activities

Registered address

England and Wales Ordinary Holding 
company

Phoenix House, 1 Station Hill, 
Reading, Berkshire, RG1 1NB

The additions to investments during the year represent amounts in respect of Performance Share Plan awards 
and SAYE schemes, and an equity-settled award made by the Employee Benefit Trust to subsidiary companies 
as instructed by the Company.

All other subsidiaries disclosed in note 35 of the Group accounts are indirectly owned by other Group companies.

6 Trade and other receivables

Receivables due from related parties

Non-current receivable

Current receivable

31 March
2022
£’000

233,857

31 March
2021
£’000

217,123

233,857

217,123

—

—

233,857

217,123

146

XPS Pensions Group Annual Report 2022

7 Trade and other payables

Payables due to related parties

Total trade and other payables

Non-current payable

Current payable

31 March
2022
£’000

40,309

40,309

40,309

31 March
2021
£’000

38,312

38,312

38,312

—

—

40,309

38,312

Corporation tax payable was included within this note in the prior year; this has now been disclosed in a 
separate note (note 8).

8 Current tax liabilities

Corporation tax payable

31 March
2022
£’000

31 March
2021
£’000

744

744

1,531

1,531

9 Share capital
Details on the share capital of the Company are contained in the Group financial statements.

10 Reserves

Reserve

Description and purpose

Share premium Amount subscribed for share capital in excess of nominal value.

Other reserve

The other reserve represents the amount in respect of the equity-settled awards made by the Employee 
Benefit Trust to subsidiary companies as instructed by the Company, and share-based payment reserves.

Merger relief 
reserve

The merger relief reserve represents the difference between the fair value and nominal value of shares 
issued on the acquisition of subsidiary companies.

Retained profit

All other net gains and losses and transactions with owners (e.g. dividends) not recognised elsewhere.

11 Financial instruments
The fair values and the carrying values of financial assets are the same.

Credit risk
The maximum exposure to credit risk at the reporting date was:

Receivables due from related parties

Carrying
amount
31 March
2022
£’000

233,857

Carrying
amount
31 March
2021
£’000

217,123

Loans from related parties are repayable on demand. Credit risk for receivables due from related parties has not 
increased significantly since their initial recognition.

Liquidity risk
The Company does not have any significant liquidity risk, as its receivables and payables are all with 
related parties.

Interest rate risk
The Company does not have any significant interest rate risk, as its receivables and payables are all with 
related parties.

XPS Pensions Group Annual Report 2022

147

Financial StatementsNotes to the Financial Statements - Company continued
for the year ended 31 March 2022

11 Financial instruments continued

Capital risk management
As part of the XPS Pensions Group, the Company is focused on delivering value for its shareholders whilst 
ensuring the Group is able to continue effectively as a going concern. Total capital for the Company comprises 
total equity.

The policies for managing capital are to increase shareholder value by maximising profits and cash. The policy 
is to set budgets and forecasts in the short and medium term that the Company ensures are achievable. The 
process for managing capital is regular reviews of financial data to ensure that the Company is tracking the 
targets set and to reforecast as necessary based on the most up-to-date information. This then contributes to 
the XPS Pensions Group’s forecast which ensures future covenant test points are met. The XPS Pensions Group 
continues to meet these test points and they have been achieved over the last 12 months. Further information 
can be found within the consolidated financial statements of XPS Pensions Group plc.

Management of capital

Total equity

12 Related party transactions

Amounts receivable from/(payable to) related parties at the balance sheet date

Loans to related parties

Loans from related parties

Transactions with related parties during the year

Interest income

Interest expense

Increase in loans to related parties

Increase in loans from related parties

Intercompany dividend

31 March
2022
£’000

31 March
2021
£’000

222,485

203,625

31 March
2022
£’000

233,857

31 March
2021
£’000

217,123

(40,309)

(38,312)

193,548

178,811

31 March
2022
£’000

3,565

(690)

31 March
2021
£’000

4,178

(729)

(15,145)

(18,292)

7

4,010

27,000

20,900

14,737

10,067

All transactions with related parties are made in the ordinary course of business and balances outstanding at 
the reporting date are unsecured. Loans are repayable on demand and accrue interest at a rate in line with the 
Group’s bank borrowing rate. 1.68% was applied in the year (2021: 1.88%). All related parties are part of the XPS 
Pensions Group.

13 Contingencies
The Company has provided a guarantee in relation to the repayment of syndicated banking facilities available 
to its subsidiaries. The facilities guaranteed comprise a drawn revolving credit facility of £64,000,000 (2021: 
£59,000,000) and a further undrawn rolling facility loan in the amount of £36,000,000 (2021: £21,000,000). 
This facility has a 4 year term which started in October 2021. Interest is calculated at a margin above SONIA, 
subject to a net leverage test.

14 Ultimate controlling party
The Directors do not consider that there is an ultimate controlling party.

148

XPS Pensions Group Annual Report 2022

Company Information

Registered office and Directors’ address
Phoenix House
1 Station Hill
Reading
Berkshire
RG1 1NB

Company Secretary
Zoe Adlam

Financial adviser and broker

Canaccord Genuity Limited
88 Wood Street
London 
EC2V 7QR

Financial adviser and broker

RBC Capital Markets
100 Bishopsgate
London
EC2N 4AA

Legal advisers to the Company

Macfarlanes LLP
20 Cursitor Street
London
EC4A 1LT

Auditor

BDO LLP
55 Baker Street
London
W1U 7EU

Registrar

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Bankers

HSBC Bank plc
Level 7, Thames Tower
Station Road
Reading
RG1 1LX

Citibank N.A.
Citigroup Centre
33 Canada Square
Canary Wharf
London
E13 5LB

National Westminster Bank plc
250 Bishopsgate
London
EC2M 4AA

The Governor and Company of the Bank of Ireland
40 Mespil Road
Dublin
Ireland
D04 C2N4

Notes

www.xpsgroup.com

CBP013373

XPS Pensions Group’s commitment to environmental issues 
is reflected in this Annual Report, which has been printed on 
Arctic Snow, an FSC® certified material. This document was printed 
by Park Communications using its environmental print technology, 
which minimises the impact of printing on the environment, with 99% 
of dry waste diverted from landfill. Both the printer and the paper mill 
are registered to ISO 14001.

XPS Pensions Group Annual Report 2022

149

Financial StatementsX

P

S

P

e

n

s

i

o

n

s

G

r

o

u

p

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

2

2

Registered office
Phoenix House
1 Station Hill
Reading
Berkshire
RG1 1NB

T: 0118 918 5000

www.xpsgroup.com