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Yellow Pages

y · TSX Financial Services
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Ticker y
Exchange TSX
Sector Financial Services
Industry Insurance - Property & Casualty
Employees 501-1000
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FY2021 Annual Report · Yellow Pages
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Table of Contents 

Management’s Discussion and Analysis .................................................................................................. 2 

Independent Auditor’s Report ........................................................................................................... 32-35 

Consolidated Statements of Financial Position....................................................................................... 36 

Consolidated Statements of Income ...................................................................................................... 37 

Consolidated Statements of Comprehensive Income ............................................................................. 38 

Consolidated Statements of Changes in Equity ...................................................................................... 39 

Consolidated Statements of Cash Flows ............................................................................................... 40 

Notes To The Consolidated Financial Statements ............................................................................. 41-77 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Message to Shareholders 

Dear Shareholders, 

I am pleased to report that 2021 was another year of good performance and significant accomplishment by your company.  Your management team and all of our YP 
colleagues continued to strengthen and increase the value of our company, generating strong cash while continuing to make measured and deliberate investments in 
our future.  Notable accomplishments included:   

•

•

•

•

•

Produced strong profitability. For the year, our profit (measured as Adjusted EBITDA margin1) was 35.5% of revenues, despite our investments in revenue
initiatives.

Continued  to  build  cash.  During  the  year,  we  fully  repaid  our  remaining  debt  of  approximately  $107  million  and  ended  the  year  with  approximately
$123.6 million in cash.

Completed  previous  and  launched  another  NCIB  for  our  common  stock.  Under  our  Normal  Course  Issuer  Bid  programs,  during  2021  the  Company
purchased 381,406 common shares for cash of $5.3 million.

Increased quarterly cash dividends. In the second quarter of 2021, we increased the regular quarterly dividend of 11 cents to 15 cents per common share
per quarter, paying a total of $14.7 million in dividends to our common shareholders during 2021.

Implemented a Deficit Reduction Plan for our Defined Benefit Pension Plan. In May, we introduced a deficit reduction plan to increase the probability that
the Corporation’s Defined Benefit Pension Plan would be fully funded on a wind-up basis by 2030, compared to a projected fully funded status in the 2040s.

• Made Good Progress on “Bending the Revenue Curve.” Every quarter in 2021, our percent change in revenue over prior year was better than the previous
quarter’s, and by the final quarter was 7½ points better than 2020’s 4th quarter. In addition, promising bookings throughout the year point to further improvement
in trends of reported revenue, as we approach revenue stability and the completion of our turnaround.

•

Further  advanced  our  revenue initiatives.  While  we  continued to  expand  our tele-sales  capacity  in  order to  significantly ramp  up  our  acquisition of  new
accounts, we launched a new and innovative advertising solution, Multi-Channel Ads, that centralizes the small and medium sized business’s digital marketing
into a single platform, and we entered into a  strategic partnership with Wix.com Ltd. to enhance the Corporation’s website solutions.

We believe we have produced strong results and advanced our company along a promising course for the future. 

Thank you for your continued support. 

David A. Eckert 
President and Chief Executive Officer 

(1) Adjusted  EBITDA  is  equal to  Income from  operations before depreciation and  amortization and restructuring  and other charges (defined  herein as  Adjusted  EBITDA),  as shown  in Yellow  Pages  Limited’s
consolidated statements of income. Adjusted  EBITDA margin is defined as the percentage of Adjusted EBITDA to revenues. Adjusted EBITDA  and Adjusted EBITDA margin are not performance measures
defined under IFRS and are not considered an alternative to income from operations or net earnings in the context of measuring Yellow Pages performance. Adjusted EBITDA and Adjusted EBITDA margin do
not have a standardized meaning under IFRS and are therefore not likely to be comparable to similar measures used by other publicly traded companies. Adjusted EBITDA and Adjusted EBITDA margin should
not be used as exclusive measures of cash flow since they do not account for the impact of working capital changes, income taxes, interest payments, pension funding, capital expenditures, business acquisitions,
debt principal reductions and other sources and uses of cash, which are disclosed on page 22 of our February 9, 2022 MD&A. Management uses Adjusted EBITDA and Adjusted EBITDA margin to evaluate the
performance of its business as it reflects its ongoing profitability. Management believes that certain investors and analysts use Adjusted EBITD A and Adjusted EBITDA margin to measure a company’s ability
to service debt and to meet other payment obligations or as common measurement to value companies in the media and marketing solutions industry as well as to evaluate the performance of a business.

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1

Management’s Discussion and Analysis 

Management’s Discussion and Analysis 

February 9, 2022 

This management’s discussion and analysis (MD&A) is intended to help the reader understand and assess trends and significant changes in the results of operations 
and financial condition of Yellow Pages Limited and its subsidiaries for the years ended December 31, 2021 and 2020 and should be read in conjunction with our Audited 
Consolidated  Financial  Statements  and  accompanying  notes for the  years  ended  December  31,  2021  and  2020.  Please  also  refer  to  Yellow  Pages  Limited’s  press 
release announcing its results for year ended December 31, 2021 issued on February 10, 2022. Quarterly reports, the Annual Report, Supplemental Disclosure and the 
Annual Information Form (AIF) can be found on SEDAR at www.sedar.com and under the “Investor Relations – Reports & Filings” section of our corporate website: 
https://corporate.yp.ca/en. Press releases are available on SEDAR and under the “News – Press Releases” section of our corporate website.  

The consolidated financial statements were prepared in accordance with International Financial Reporting Standards (IFRS) and the financial information herein was 
derived from those statements.  

All  amounts  in  this MD&A  are  in  Canadian  dollars,  unless  otherwise  specified.  Please  refer  to the  section  “Definitions  of non-GAAP  Financial Measures  Relative to 
Understanding Our Results” for a list of defined non-GAAP financial measures.  

Our reporting structure reflects how we manage our business and how we classify our operations for planning and for measuring our performance. 

In this MD&A, the  words  “we”,  “us”, “our”, the “Company”, the  “Corporation”,  “Yellow  Pages”  and  “YP” refer  to  Yellow Pages  Limited  and  its  subsidiaries (including  
Yellow  Pages  Digital  &  Media  Solutions  Limited,  411  Local  Search  Corp.  (411.ca)  dissolved  as  of  September  30,  2020,  YPG  (USA)  Holdings,  Inc.  and  
Yellow Pages Digital & Media Solutions LLC (the latter two collectively YP USA)). 

Caution Regarding Forward-Looking Information  

This MD&A contains assertions about the objectives, strategies, financial condition, and results of operations and businesses of YP (including, without limitation, payment 
of a cash dividend per share per quarter to its common shareholders; the number of Shares purchased by the Company during the normal course issuer bid (“NCIB”); and 
the  intention  to  limit  purchases  to  $16.0  million).  These  statements  are  considered  “forward-looking”  because  they  are  based  on  current  expectations,  as  at  
February 9, 2022, about our business and the markets we operate in, and on various estimates and assumptions. 

Forward-looking information and statements are based on several assumptions which may lead to actual results that differ materially from our expectations expressed 
in, or implied by, such forward-looking information and statements, and that our business strategies, objectives and plans may not be achieved. As a result, we cannot 
guarantee that any forward-looking statement will materialize and we caution you against relying on any of these forward-looking statements. Forward-looking information 
and statements are included in this MD&A for the purpose of assisting investors and others in understanding our business strategies, objectives and plans. Readers are 
cautioned that such information may not be appropriate for other purposes. In making certain forward-looking statements, we have made the following assumptions: 

• 

• 

• 

• 

• 

• 

• 

that general economic conditions in Canada will not deteriorate significantly further and will recover as COVID-19 pandemic activity restrictions are lifted;  

that we will be able to attract and retain key personnel in key positions; 

that  we  will  be  able  to  introduce,  sell  and  provision the  products  and  services that  support  our  customer  base  and  drive  improvement  in  average  spend  per 
customer; 

that the decline in print revenues will remain at or below approximately 25% per annum; 

that gross profit margins will not deteriorate materially from current levels; 

that continuing reductions in spending will mitigate the cash flow impact of revenue declines on cash flows; and  

that exposure to foreign exchange risk arising from foreign currency transactions will remain insignificant. 

Forward-looking information and statements are also based upon the assumption that none of the identified risk factors that could cause actual results to differ materially 
from the anticipated or expected results described in the forward-looking information and statements will occur.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

2

 
 
 
 
 
When used in this MD&A, such forward-looking statements may be identified by words such as “aim”, “anticipate”, “believe”, “could”, “estimate”, “expect”, “goal”, “intend”, 
“objective”, “may”, “plan”, “predict”, “seek”, “should”, “strive”, “target”, “will”, “would” and other similar terminology. These statements reflect current expectations regarding 
future events and operating performance and speak only as at the date of this MD&A. The Corporation assumes no obligation to update or revise them to reflect new 
events or circumstances, except as may be required pursuant to securities laws. Forward-looking statements involve significant risks and uncertainties, should not be 
read as guarantees of future results or performance, and will not necessarily be accurate indications of whether or not such results or performance will be achieved. A 
number of factors could cause actual results or performance to differ materially from the results or performance discussed in the forward-looking statements and could 
have a material adverse effect on the Corporation, its business, results from operations and financial condition, including, but not limited to, the following risk factors 
discussed under the “Risks and Uncertainties” section of this MD&A, and those described in the “Risk Factors” section of our AIF: 

Management’s Discussion and Analysis 

•  Failure by the Corporation to stabilize or grow its revenues and customer base; 

•  The inability of the Corporation to attract, retain and upsell customers; 

•  Substantial competition could reduce the market share of the Corporation; 

•  A higher than anticipated rate of decline in print revenue resulting from changes in preferences and consumer habits; 

•  The inability of the Corporation to successfully enhance and expand its offering of digital marketing and media products; 

•  The inability of the Corporation to supply the relationships and technologies required to appropriately service the needs of its customers; 

•  A prolonged economic downturn in principal markets of the Corporation; 

•  A higher than anticipated proportion of revenues coming from the Corporation’s digital products with lower margins, such as services and resale; 

•  The Corporation’s inability to attract and retain key personnel;  

•  The Corporation’s business depends on the usage of its online and mobile properties and failure to protect traffic across the Corporation’s digital properties could 

impair its ability to grow revenues and expand its business;  

•  Failure by either the Corporation or the Telco Partners to fulfill their obligations set forth in the agreements between the Corporation and the Telco Partners; 

•  Successfully prosecuted legal action against the Corporation; 

•  Work stoppages and other labour disturbances;  

•  Challenge by tax authorities of the Corporation’s position on certain income tax matters;  

•  The loss of key relationships or changes in the level or service provided by mapping applications and search engines;  

•  The failure of the Corporation’s computers and communication systems;  

•  The inability of the Corporation to generate sufficient funds from operations, debt financings, equity financings or refinancing transactions; 

• 

Incremental contributions by the Corporation to its pension plans; 

•  The impacts of COVID-19 are unpredictable; and 

•  An outbreak or escalation of a contagious disease may adversely affect the Corporation’s business greater than anticipate 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3

 
 
 
 
 
 
Management’s Discussion and Analysis 

Definitions of Non-GAAP Financial Measures Relative to Understanding Our Results 

In this MD&A, we present several metrics used to explain our performance, including non-GAAP financial measures which are not defined under IFRS. These non-GAAP 
financial measures are described below. 

Adjusted EBITDA and Adjusted EBITDA Margin 

We report on our Income from operations before depreciation and amortization and restructuring and other charges (defined herein as Adjusted EBITDA) as shown in 
Yellow Pages Limited’s consolidated statements of income. Adjusted EBITDA and Adjusted EBITDA margin are not performance measures defined under IFRS and are 
not considered to be an alternative to income from operations or net earnings in the context of measuring Yellow Pages performance. Adjusted EBITDA and Adjusted 
EBITDA margin do not have a standardized meaning under IFRS and are therefore not likely to be comparable with similar measures used by other publicly traded 
companies. Adjusted EBITDA and Adjusted EBITDA margin should not be used as exclusive measures of cash flow since they do not account for the impact of working 
capital changes, income taxes, interest payments, pension funding, capital expenditures, business acquisitions, debt principal reductions and other sources and uses of 
cash, which are disclosed on page 22 of this MD&A.  

Adjusted EBITDA is derived from revenues less operating costs, as shown in Yellow Pages Limited’s consolidated statements of  income. Adjusted EBITDA margin is 
defined as the percentage of Adjusted EBITDA to revenues. We use Adjusted EBITDA and Adjusted EBITDA margin to evaluate the performance of our business as 
these reflect its ongoing profitability. We believe that certain investors and analysts use Adjusted EBITDA and Adjusted EBITDA margin to measure a company’s ability 
to service debt and to meet other payment obligations or as a common measurement to value companies in the media and marketing solutions industry as well as to 
evaluate the performance of a business.  

Adjusted EBITDA less CAPEX and Adjusted EBITDA less CAPEX margin 

Adjusted EBITDA less CAPEX and Adjusted EBITDA less CAPEX margin are non-GAAP financial measures and do not have any standardized meaning under IFRS. 
Therefore,  are  unlikely to be  comparable to  similar measures  presented  by  other publicly traded  companies.  We  define Adjusted  EBITDA  less  CAPEX  as  Adjusted 
EBITDA, as defined above, less CAPEX, which we define as additions to intangible assets and additions to property and equipment as reported in the Investing Activities 
section of the Company’s consolidated statements of cash flows. Adjusted EBITDA less CAPEX margin is defined as the percentage of Adjusted EBITDA less CAPEX 
to revenues. We use Adjusted EBITDA less CAPEX and Adjusted EBITDA less CAPEX margin to evaluate the performance of our business as it reflects cash generated 
from business activities. We believe that certain investors and analysts use Adjusted EBITDA less CAPEX and Adjusted EBITDA less CAPEX margin to evaluate the 
performance  of businesses  in  our  industry. Adjusted  EBITDA  less  CAPEX  is  also  one component  in the  determination of  short-term  incentive  compensation  for  all 
management employees. 

The most comparable IFRS financial measure to Adjusted EBITDA less CAPEX is Income from operations before depreciation and amortization and restructuring and 
other charges (defined above as Adjusted EBITDA) as shown in Yellow Pages Limited’s consolidated statements of income. Refer to pages 9 and 17 of this MD&A for a 
reconciliation of Adjusted EBITDA less CAPEX. 

This MD&A is divided into the following sections: 

1.  Our Business and Customer Offerings  

2.  Results 

3.  Liquidity and Capital Resources 

4.  Critical Assumptions and Estimates 

5.  Risks and Uncertainties 

6.  Controls and Procedure 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4

 
 
 
 
Management’s Discussion and Analysis 

1.  Our Business and Customer Offerings  

Our Business 

Yellow Pages, a leading digital media and marketing solutions provider in Canada, offers targeted tools to local businesses, national brands and consumers allowing 
them to interact and transact within today’s digital economy. 

Customer Offerings 

Yellow Pages offers small and medium-sized enterprises (SMEs) across Canada full-serve access to one of the country’s most comprehensive suites of digital and 
traditional marketing  solutions,  notably  online  and mobile  priority  placement  on  Yellow  Pages  digital media  properties,  content  syndication,  search  engine solutions, 
website fulfillment, social media campaign management, digital display advertising, video production, e-commerce solutions as well as print advertising. The Company’s 
dedicated sales force and customer care team of approximately 300 professionals offer this full suite of marketing solutions to local businesses across the country, while 
also supporting the evolving needs of its existing customer base of 104,700 SMEs.  

Media Properties  

The Company’s media properties, primarily desktop, mobile and print, continue to serve as effective marketplaces for Canadian local merchants, brands and consumers. 
The Company’s network of media properties enables Canadians to discover businesses in their neighbourhoods across the services and retail verticals. Descriptions of 
the Company’s digital media properties, are found below: 

•  YP™  –  Available  both  online  at  YP.ca  and  as  a  mobile  application,  YP  allows  users  to  discover  and  transact  within  their  local  neighbourhoods  through 

comprehensive merchant profiles, relevant editorial content, reviews and booking functionalities;  

•  Canada411 (C411) – One of Canada’s most frequented and trusted online and mobile destinations for personal and local business information;  
•  The Corporation is the official directory publisher for Bell, Telus, Bell Aliant, MTS Allstream, and a number of other incumbent telephone companies; and 
•  411.ca – A digital directory service to help users find and connect with people and local businesses. 

Key Analytics  

The success of our business is dependent upon decelerating the rate of revenue decline (“bending the revenue curve”) as well as continuing to improve operating and 
capital spending efficiency. Our longer-term success is dependent upon growth or stability in digital revenues and retaining and growing our customer base. Key analytics 
for the year ended December 31, 2021 include:  

•  Total Revenues – Total Revenues decreased 13.8% year-over-year and amounted to $287.6 million for the year ended December 31, 2021, an improvement 

from the decrease of 17.3% reported last year.  

•  Digital revenues – Digital revenues decreased 12.2% year-over-year and amounted to $221.5 million for the year ended December 31, 2021, an improvement

from the decrease of 15.9% reported last year. 

•  Adjusted EBITDA1 – Adjusted EBITDA declined to $102.0 million or 35.5% of revenues for the year ended December 31, 2021, relative to $129.4 million or 38.8% 

of revenues for the same period last year. 

•  Adjusted EBITDA less CAPEX1 – Adjusted EBITDA less CAPEX decreased to $96.9 million or 33.7% of revenues for the year ended December 31, 2021 compared 

to $123.9 million or 37.1% of revenues for the same period last year. 

•  YP Customer Count2 – YP’s customer count decreased to 104,700 customers for the year ended December 31, 2021, as compared to 125,400 customers for 
same period last year. The customer count reduction of 20,700 for the year ended December 31, 2021 compares to a decline of 27,900 in the comparable period 
of the previous year.  

•  Headcount3 – Headcount decreased to 651 employees as at December 31, 2021 compared to 686 employees at December 31, 2020. Sales force headcount 

increased by 38 while all other headcount decreased by 73. 

1 Adjusted EBITDA and adjusted EBITDA less CAPEX are non-GAAP financial measures and do not have any standardized meaning under IFRS. Therefore, they are unlikely to be comparable to similar measures 

presented by other issuers. Definitions of these non-GAAP financial measures are provided on page 4 of this MD&A. 

2 YP Customer Count is defined as the number of customers advertising through one of our products as at the end of the reporting period on a trailing twelve-month basis excluding 411.ca customers.  
3 The Company defines headcount as total employees including contracted employees but excluding employees on short term and long-term disability leave, and on maternity leave. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5

 
 
 
 
 
  
2.  Results  

This section provides an overview of our financial performance in 2021 compared to 2020 and 2019. We present several metrics to help investors better understand our 
performance, including certain metrics which are not measures recognized by IFRS. Definitions of these non-GAAP financial metrics are provided on page  4 of this 
MD&A and are important aspects which should be considered when analyzing our performance.  

Management’s Discussion and Analysis 

Highlights 
(In thousands of Canadian dollars, except per share and percentage information) 

For the years ended December 31, 

Revenues 
Income from operations before depreciation and amortization, and restructuring and other charges (Adjusted EBITDA 1) 
Adjusted EBITDA margin1 

Net earnings 

Basic earnings per share  
CAPEX1 
Adjusted EBITDA less CAPEX1 
Adjusted EBITDA less CAPEX margin1 

Cash flows from operating activities 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

2021 

287,646 

102,000 

35.5% 

70,635 

2.68 

5,074 

96,926 

33.7% 

$ 

$ 

$ 

$ 

$ 

$ 

2020 

333,538 

129,442 

38.8% 

60,298 

2.27 

5,573 

123,869 

37.1% 

$ 

$ 

$ 

$ 

$ 

$ 

2019 

403,213 

161,345 

40.0% 

94,669 

3.57 

9,738 

151,607 

37.6% 

  $ 

104,579 

$ 

126,998 

$ 

144,759 

1 CAPEX, adjusted EBITDA and adjusted  EBITDA less CAPEX are non-GAAP financial measures and do not have any standardized meaning under IFRS. Therefore, they are unlikely to be comparable to similar 

measures presented by other issuers. Definitions of these non-GAAP financial measures are provided on page 4 of this MD&A. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Operating and Financial Results 
(In thousands of Canadian dollars, except per share and percentage information) 

For the years ended December 31, 

Revenues 

Cost of sales 

Gross profit 

Other operating costs 

Income from operations before depreciation and amortization, and restructuring 

and other charges (Adjusted EBITDA) 

Depreciation and amortization  

Restructuring and other charges 

Income from operations 

Financial charges, net 

Loss on early repayment of debt 

Loss on sale of businesses 

Earnings before income taxes  

(Recovery of) provision for income taxes 

Net earnings 

Basic earnings per share  
Diluted earnings per share  

116,692 

170,954 

68,954 

102,000 

19,635 

5,344 

77,021 

9,343 

7,764 
− 
59,914 

(10,721) 

70,635 

2.68 

2.64 

$ 

$ 

$ 

Management’s Discussion and Analysis 

% of  

% of  

% of  

2021  

 Revenues 

2020 

Revenues 

2019 

Revenues 

$ 

287,646 

  $ 

40.6% 

59.4% 

24.0% 

35.5% 

6.8% 

1.9% 

26.8% 

3.2% 

2.7% 
− 
20.8% 

(3.7%) 

24.6% 

$ 

333,538 

127,789 

205,749 

76,307 

129,442 

27,664 

8,131 

93,647 

14,512 
− 
423 

78,712 

18,414 

60,298 

$ 

38.3% 

61.7% 

22.9% 

38.8% 

8.3% 

2.4% 

28.1% 

4.4% 
− 
0.1% 

23.6% 

5.5% 

403,213 

158,674 

244,539 

83,194 

161,345 

39,109 

12,499 

109,737 

39,600 
− 
367 

69,770 

(24,899) 

18.1% 

$ 

94,669 

39.4% 

60.6% 

20.6% 

40.0% 

9.7% 

3.1% 

27.2% 

9.8% 
− 
0.1% 

17.3% 

(6.2%) 

23.5% 

  $ 

  $ 

2.27 

2.10 

$ 

$ 

3.57 

3.16 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Analysis of Consolidated Operating and Financial Results 

The President and Chief Executive Officer (“CEO”) is the Chief Operating Decision Maker and he uses Income from operations before depreciation and amortization and 
restructuring and other charges (Adjusted EBITDA) less CAPEX, to measure performance. Definitions of these non-GAAP financial measures are provided on page 4 of 
this MD&A. The CEO also reviews revenues by similar products and services, such as Print and Digital.  

Management’s Discussion and Analysis 

Fiscal year 2021 versus 2020 

Revenues 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

   Digital 

   Print 

Total revenues 

2021 

2020 

% Change 

$ 

$ 

221,471  $ 

66,175 

287,646  $ 

252,252 

81,286 

333,538 

(12.2%) 

(18.6%) 

(13.8%) 

Total revenues for the year ended December 31, 2021 decreased by 13.8% to $287.6 million, as compared to $333.5 million for the same period last year. The decrease 
in revenues is mainly due to the decline of our higher margin digital media and print products and to a lesser extent to our lower margin digital services products, thereby 
creating pressure on our gross profit margins.  

Total digital revenues decreased 12.2% year-over-year and amounted to $221.5 million for the year ended December 31, 2021, as compared to $252.3 million for the 
same period last year. The revenue decline for the period ended December 31, 2021, was mainly attributable to a decrease in digital customer count partially offset by 
an increase in spend per customer. 

Total print revenues decreased 18.6% year-over-year and amounted to $66.2 million for year ended December 31, 2021. The revenue decline was mostly attributable to 
decreases in the number of print customers as well as the spend per customer. 

Gross Profit 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

Total gross profit  

% of 

% of 

% 

2021 

Revenues 

2020 

Revenues 

Change 

  $ 

170,954 

59.4% 

$ 

205,749 

61.7% 

(16.9%) 

Gross profit decreased to $171.0 million or 59.4% of revenues for the year ended December 31, 2021, compared to $205.7 million, or 61.7% of total revenues, for the 
same period last year. The decrease in gross profit is a result of the pressures from lower overall revenues, change in product mix and investments in our tele-sales 
force capacity, partially offset by continued optimizations and cost reductions.  

Adjusted EBITDA1 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

Total Adjusted EBITDA 

% of 

% of 

% 

2021 

Revenues 

2020 

Revenues 

Change 

  $ 

102,000 

35.5%  $ 

129,442 

38.8% 

(21.2%) 

1 Adjusted EBITDA is a non-GAAP financial measure and does not have any standardized meaning under IFRS. Therefore, is unlikely to be comparable to similar measures presented by other issuers. Definitions of 
non-GAAP financial measures are provided on page 4 of this MD&A. 

For the year ended December 31, 2021 Adjusted EBITDA decreased by $27.4 million or 21.2% to $102.0 million or 35.5% of revenues, compared to $129.4 million or 
38.8% of revenues for the same period last year. The decrease in Adjusted EBITDA is the result of revenue pressures, investments in our tele-sales force capacity, as 
well as the impact of the Company’s share-price on cash settled stock-based compensation expense and lower wage subsidies received, partially offset by efficiencies 
from optimization in cost of sales and reductions in other operating costs including reductions in our workforce and associated employee expenses as well the Company’s 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
office space footprint and other spending across the Company. The change in YP’s share price, resulted in an incremental charge of $4.2 million related to cash settled 
stock-based compensation expense for the year ended December 31, 2021, compared to a charge of $3.7 million for the period ended December 31, 2020. Furthermore, 
2020 benefited from $1.0 million recovery in compensation expense related to forfeitures. The Company received a total of $4.2 million of emergency wage subsidies for 
the year ended December 31, 2021 compared to $7.3 million for the period ended December 31, 2020. Revenue pressures, coupled with increased headcount in our 
salesforce partially offset by continued optimization, will continue to cause some pressure on margin in upcoming quarters.  

Management’s Discussion and Analysis 

Adjusted EBITDA less CAPEX1 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

Adjusted EBITDA 

CAPEX 

Total Adjusted EBITDA less CAPEX  

2021 

2020 

% Change 

  $ 

102,000  $ 

129,442 

5,074 

5,573 

$ 

96,926     $ 

123,869 

(21.2%) 

(9.0%) 

(21.8%) 

1 Adjusted EBITDA less CAPEX is a non-GAAP financial measure and does not have any standardized meaning under IFRS. Therefore, is unlikely to be comparable to similar measures presented by other issuers. 
Definitions of non-GAAP financial measures are provided on page 4 of this MD&A. 

For the year ended December 31, 2021 Adjusted EBITDA less CAPEX decreased by $26.9 million or 21.8% to $96.9 million, compared to $123.9 million for the same period 
last year. The decrease is mainly driven by the decrease in Adjusted EBITDA, partially offset by lower capital expenditures driven by lower spend in software development 
year-over-year.  

Depreciation and Amortization  

Depreciation and amortization decreased to $19.6 million for the year ended December 31, 2021 compared to $27.7 million for the same period last year primarily due to lower 
software development expenditures in recent years.  

Restructuring and Other Charges  
(In thousands of Canadian dollars) 

For the years ended December 31, 

Severance, benefits and outplacement  
Impairment of right-of-use assets and property and equipment and provision for future operation costs related to lease contracts for offices closed 
Other costs (recoveries)  

Total restructuring and other charges  

2021 

4,520 

$ 

733 

91 

5,344 

$ 

$ 

$ 

2020 

2,895 

5,512 

(276) 

8,131 

Yellow Pages Limited recorded restructuring and other charges of $5.3 million during the year ended December 31, 2021 consisting mainly of restructuring charges of 
$4.6 million associated with workforce reductions and a $0.9 million charge related to future operation costs provisioned related to lease contracts for office closures, 
partially offset by a $0.2 million recovery related to the surrender of vacated office space.  

Restructuring and other charges of $8.1 million were recorded for the year ended December 31, 2020 consisting mainly of restructuring charges of $2.6 million associated 
with workforce reductions, a $2.1 million charge related to future operation costs provisioned related to lease contracts for office closures, as well as a $4.6 million charge 
related to the impairment of property and equipment and right-of-use assets related to vacated office space, partially offset by a $1.2 million recovery related to the 
surrender of vacated office space.  

Financial Charges  

Financial charges decreased to $9.3 million for the year ended December 31, 2021 compared to $14.5 million for the same period last year. The decrease is mainly due 
to a lower interest due to the full repayment of the Exchangeable debentures on May 31, 2021. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

9

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Loss on early repayment of debt 

Yellow Pages Limited recorded a loss on early repayment of debt of $7.8 million during the year ended December 31, 2021, consisting of a loss of $4.8 million on the 
early repayment of the Exchangeable debentures and a loss of $3.0 million related to the derecognition of the redemption option of the Exchangeable debentures.  

(Recovery of) provision for Income Taxes  

The combined statutory provincial and federal tax rates were 26.4% for the year ended December 31, 2021 and 26.5% for the same period in 2020. The Company 
recorded  a recovery for  income tax  of  $10.7 million  for the year  ended  December  31,  2021,  including  the recognition of  previously  unrecognized  tax  attributes  and 
temporary differences of $27.0 million. In comparison, the company recorded an expense of income tax of $18.4 million for the year ended December 31, 2020, including 
the recognition of previously unrecognized tax attributes and temporary differences of $2.8 million. The Company recorded an income tax recovery of 17.9% of earnings 
for the year ended December 31, 2021 (2020 – an income tax expense of 23.4%). These recoveries are non-cash items. 

The difference between the effective and the statutory rates for the years ended December 31, 2021 and 2020 is mainly due to recognition of previously unrecognized 
tax attributes and temporary differences and the non-deductibility of certain expenses for tax purposes.  

Net earnings 

Net earnings increased to $70.6 million for the year ended December 31, 2021 compared to net earnings of $60.3 million, for the same period last year due to higher 
recognition of previously unrecognized tax attributes and temporary differences. Earnings before income taxes decreased from $78.7 million to $59.9 million for the year 
ended December 31, 2021, explained principally by lower Adjusted EBITDA and the loss on early repayment of debt, partially offset by decreases in depreciation and 
amortization, restructuring and other charges, and financial charges.  

Fiscal year 2020 versus 2019 

Segmented Information 

In 2019, the Company had operations categorized into two reportable segments: YP and Other.  

The YP segment provided small and medium-sized businesses across Canada digital and traditional marketing solutions, including online and mobile priority placement 
on Yellow Pages owned and operated media, content syndication, search engine solutions, website fulfillment, social media campaign management and digital display 
advertising, video production and print advertising. This segment also included the 411.ca digital directory service helping users find and connect with people and local 
businesses which was integrated with the Company’s wholly owned subsidiary, Yellow Pages Digital & Media Solutions Limited, as at September 30, 2019. 

The Other segment included YP Dine digital property allowing users to discover, search for and book local restaurants in addition to offering online ordering capabilities 
until  its  sale  on  April 30,  2019.  This  segment also  included Mediative  until  its  liquidation  on  January  31,  2019.  Mediative’s  offers  included  dedicated  marketing  and 
performance media services to national clients Canada-wide.  
Subsequent to the second quarter of 2019, there are no longer any operations being reported in the Other segment. 

Segment results included items directly attributable to the segment as well as those that could be allocated on a reasonable basis. The Company accounts for transactions 
between reportable segments in the same manner it accounts for transactions with external customers and eliminated them on consolidation. There were no transactions 
between the reportable segments for the years ended December 31, 2020 and 2019.    

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 0

 
 
 
 
 
Revenues 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

   Digital 

   Print 

YP 

   Digital 

   Print 

Other  

   Digital 

   Print 

Total revenues 

Management’s Discussion and Analysis 

2020 

2019 

% Change 

$ 

$ 

$ 

$ 

$ 

$ 

252,252  $ 

81,286 

333,538  $ 
−  $ 
− 
−  $ 

252,252  $ 

81,286 

333,538  $ 

298,762 

103,177 

401,939 

1,274 
− 

1,274 

300,036 

103,177 

403,213 

(15.6%) 

(21.2%) 

(17.0%) 

nm 

nm 

nm 

(15.9%) 

(21.2%) 

(17.3%) 

Total revenues for the year ended December 31, 2020 decreased by 17.3% year-over-year and amounted to $333.5 million as compared to $403.2 million for the same 
period in 2019.  

Total digital revenues decreased 15.9% year-over-year and amounted to $252.3 million for the year ended December 31, 2020 compared to $300.0 million for the year 
ended December 31, 2019.  

Total  print  revenues  decreased  21.2%  year-over-year  and  amounted  to  $81.3  million  for  the  year  ended  December  31,  2020  as  compared  to  print  revenues  of  
$103.2 million for the year ended December 31, 2019.  

As there are no longer any operations in the Other segment subsequent to the second quarter of 2019, the lower revenues for the year ended December 31, 2020 is due 
to the YP Segment. 

Reportable Segments Revenues  

YP 

Revenues for the YP segment for the year ended December 31, 2020 decreased by $68.4 million or 17.0% year-over-year and amounted to $333.5 million compared to  
$401.9 million for the same period in 2019. The decrease for the year ended December 31, 2020 is due to the decline of our higher margin YP digital media and print 
products and to a lesser extent to our lower margin digital services products, thereby creating pressure on our gross profit margins. Revenues for 2020 were also impacted 
by the COVID-19 pandemic which impacted customer spend and to a lesser extent customer renewal rate.  

Digital revenues decreased 15.6% year-over-year and amounted to $252.3 million for the year ended December 31, 2020, this compares to $298.8 million for the same 
period in 2019. The revenues were adversely impacted by a decline in the number of digital customers partially offset by a tenth consecutive quarter of higher spend per 
customer despite pressure on spend due to the pandemic.  

Print revenues decreased 21.2% year-over-year and amounted to $81.3 million for the year ended December 31, 2020. The revenues were adversely impacted by a 
decline in the number of print customers and lower spend per customer.  

Other 

Due  to  the  divestitures  there  were  no  revenues  generated  by  the  Other  segment  for  the  year  ended  December  31,  2020,  resulting  in  a  year-over-year  decline  of  
$1.3 million. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 1

 
 
 
 
 
 
Gross Profit 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

YP 

Other 

Total gross profit  

Management’s Discussion and Analysis 

% of 

% of 

% 

2020 

Revenues 

2019 

Revenues 

Change 

$ 

205,749 
− 

61.7% 

$ 

243,889 

nm 

650 

60.7% 

51.0% 

(15.6%) 

nm 

$ 

205,749 

61.7% 

$ 

244,539 

60.6% 

(15.9%) 

Gross profit decreased to $205.7 million or 61.7% of revenues for the year ended December 31, 2020, compared to $244.5 million, or 60.6% of revenues, for the same 
period in 2019. The decrease in gross profit and increase in gross profit as a percentage of revenues is attributable to the YP segment. 

Reportable Segments Gross Profit 

YP 

Gross profit for the year ended December 31, 2020 totalled $205.7 million or 61.7% of revenues, compared to $243.9 million, or 60.7% of revenues, for the same period 
in 2019. The decrease in gross profit is a result of the pressures from lower overall revenues and change in product mix which were partially offset by efficiencies in sales 
and operations from optimization and cost reductions resulting in an increase in gross profit as a percentage of revenues.  

Other 

Due  to the  divestitures  there  was  no  gross  profit  generated  by  the Other  segment for  the  year  ended  December  31,  2020, resulting  in  a  year-over-year  decline  of  
$0.7 million in Other gross profit for the year ended December 31, 2020. 
Adjusted EBITDA1 
(In thousands of Canadian dollars, except percentage information) 

For the years ended December 31, 

YP 

Other 

Total Adjusted EBITDA 

% of 

% of 

%  

2020 

Revenues 

2019 

Revenues 

Change 

$ 

129,442 
− 

$ 

129,442 

38.8% 
− 

38.8% 

$  161,014 

40.1%    

(19.6%) 

331 

nm 

nm 

$  161,345 

40.0% 

(19.8%) 

1 Adjusted EBITDA is a non-GAAP financial measure and does not have any standardized meaning under IFRS. Therefore, is unlikely to be comparable to similar measures presented by other issuers. Definitions of 
non-GAAP financial measures are provided on page 4 of this MD&A. 

Adjusted EBITDA decreased by 19.8% to $129.4 million or 38.8% of revenues for the year ended December 31, 2020, relative to $161.3 million or 40.0% of revenues for 
the year ended December 31, 2019. The year-over-year results for the year ended December 31, 2020 were attributable to the YP Segment. 

Reportable Segments Adjusted EBITDA  

YP  

Adjusted EBITDA for the YP segment for the year ended December 31, 2020 totalled $129.4 million or 38.8% of revenues compared to $161.0 million or 40.1% of revenues 
for the year ended December 31, 2019. The decrease in Adjusted EBITDA and Adjusted EBITDA margin for the year ended December  31, 2020 is the result of the 
overall revenue pressures in the segment partially offset by efficiencies in sales and operations from continued optimization and reductions in other operating costs 
including reductions in our workforce and associated employee expenses, reductions in the Company’s office space footprint and other spending reductions across the 
segment. The Company received a total of $7.3 million in emergency wage subsidies during the year ended December 31, 2020. In addition, the first quarter of 2019 
was favorably impacted by an adjustment to the variable compensation expense due to employee attrition and previous year performances. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
Other 

Due to the divestitures there was no Adjusted EBITDA generated by the Other segment for the year ended December 31, 2020, resulting in a year-over-year decline of 
$0.3 million. 
Adjusted EBITDA less CAPEX1 
(In thousands of Canadian dollars, except percentage information) 

Management’s Discussion and Analysis 

For the years ended December 31, 

Adjusted EBITDA 

CAPEX 

YP 

Adjusted EBITDA 

CAPEX 

Other 

Adjusted EBITDA 

CAPEX 

Total Adjusted EBITDA less CAPEX  

2020 

2019 

% Change 

  $ 

129,442  

$ 

161,014 

5,573  

123,869 
− 
− 
− 

  $ 

  $ 

  $ 

   $  

   129,442  

   5,573  

$ 

$ 

$ 

$   

9,460 

151,554 

331 

278  

53 

161,345 

9,738 

  $ 

   123,869  

$ 

151,607 

(19.6%) 

(41.1%) 

(18.3%) 

nm 

nm 

nm 

(19.8%) 

(42.8%) 

(18.3%) 

1 Adjusted EBITDA less CAPEX is a non-GAAP financial measure and does not have any standardized meaning under IFRS. Therefore, is unlikely to be comparable to similar measures presented by other issuers. 
Definitions of non-GAAP financial measures are provided on page 4 of this MD&A. 

Adjusted EBITDA less CAPEX decreased by $27.7 million to $123.9 million for the year ended December 31, 2020, compared to $151.6 million during the same period in 
2019.  

Reportable Segments Adjusted EBITDA less CAPEX 

YP  

Adjusted  EBITDA  less  CAPEX  for  the  YP  segment  for  the  year  ended  December  31,  2020  totalled  $123.9  million  compared  to  $151.6  million  for  the  year  ended  
December 31, 2019. The decrease for the year ended December 31, 2020 is mainly due to lower Adjusted EBITDA partially offset by lower capital expenditures due to 
decreased spending in software development.  

Depreciation and Amortization  
Depreciation and amortization decreased to $27.7 million for the year ended December 31, 2020 compared to $39.1 million for the same period in 2019, primarily due to lower 
software development expenditures.  

Restructuring and Other Charges  
(In thousands of Canadian dollars) 

For the years ended December 31, 

Severance, benefits and outplacement  

Settlement of litigation 

Impairment of right-of-use assets and property and equipment and provision for future operation 
costs related to lease contracts for offices closed 
Pension settlement (recovery) costs and past service (recovery) costs, net 

Other (recoveries) costs 

Total restructuring and other charges  

$ 

$ 

2020 

2,895 
− 

5,512 
− 
(276) 

$ 

8,131 

$ 

2019 

10,767 

(99) 

371 

(980) 

2,440 

12,499 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Yellow  Pages  Limited  recorded  restructuring  and other  charges of  $8.1 million  for the  year  ended  December 31,  2020 consisting mainly  of restructuring  charges  of  
$2.6 million associated with workforce reductions, a $2.1 million charge related to future operation costs provisioned related to lease contracts for office closures, as well 
as a $4.6 million charge related to the impairment of property and equipment and right-of-use assets related to vacated office space, partially offset by a $1.2 million 
recovery related to the surrender of vacated office space.  

Restructuring and other charges of $12.5 million were recorded for the year ended December 31, 2019 consisting of restructuring charges of $12.1 million relating to 
workforce reductions, a $1.9 million charge related to future operation costs provisioned related to lease contracts for office closures, a $0.3 million charge related to 
software disposal, offset by a net recovery of $1.8 million from more favorable lease recoveries than anticipated.  

Financial Charges  

Financial charges decreased to $14.5 million for the year ended December 31, 2020 compared to $39.6 million for the year ended December 31, 2019. The decrease is 
primarily due to a lower level of indebtedness due to the full repayment of the Senior Secured Notes in 2019. The Company’s effective average interest rate on our debt 
portfolio excluding lease obligations as at December 31, 2020 was 8.0% (2019 – 9.0%). 

Provision for (Recovery of) Income Taxes  

The combined statutory provincial and federal tax rates were 26.5% for the year ended December 31, 2020 and 26.8% for the same period in 2019. The Company 
recorded an expense of $18.4 million for the year ended December 31, 2020, including the recognition of previously unrecognized tax attributes and temporary differences 
of $2.8 million. In comparison, the company recorded a recovery of income tax of $24.9 million for the year ended December 31, 2019, including recognition of previously 
unrecognized  tax  attributes  and  temporary  differences  of  $44.2  million.  The  Company  recorded  an  income  tax  expense  of  23.4%  of  earnings  for  the  year  ended  
December 31, 2020 (2019 – an income tax recovery of 35.7%). These recoveries are non-cash items. 

The difference between the effective and the statutory rates for the years ended December 31, 2020 and 2019 is mainly due to recognition of previously unrecognized 
tax attributes and temporary differences and the non-deductibility of certain expenses for tax purposes.  

Net earnings 

Net earnings for the year ended December 31, 2020 amounted to $60.3 million as compared to net earnings of $94.7 million for the year ended December 31, 2019, due 
to higher recognition of previously unrecognized tax attributes and temporary differences in 2019. Earnings before income taxes increased from $69.8 million in 2019 to 
$78.7 million for the year-ended December 31, 2020 as lower Adjusted EBITDA was more than offset by lower restructuring and other charges, financial charges and 
depreciation and amortization expense.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 4

 
 
 
 
 
Management’s Discussion and Analysis 

Summary of Consolidated Quarterly Results 

The following table shows selected consolidated financial data of Yellow Pages for the eight most recent quarters. 
(In thousands of Canadian dollars, except per share and percentage information) 

Q4 

Q3 

Q2 

2021 

Q1 

Q4 

Q3 

Q2 

Total revenues 

Operating costs 

$ 

68,624 

$ 

70,920 

$ 

74,588 

$ 

73,514  $ 

76,669  $ 

80,281  $ 

88,280  $ 

44,264 

44,303 

50,148 

46,931 

49,030 

52,969 

46,352 

Income from operations before depreciation and 
amortization, and restructuring and other 
charges (Adjusted EBITDA) 

Adjusted EBITDA margin 

Depreciation and amortization  

Restructuring and other charges  

Income from operations  

Financial charges, net  

Loss on early repayment of debt 

(Gain) loss on sale of businesses 

Earnings before income taxes 

24,360 

35.5% 

4,557 

2,665 

17,138 

1,214 
− 
− 
15,924 

(Recovery of) provision for income taxes 

Net earnings  

Basic earnings per share  

Diluted earnings per share  

(22,811) 

38,735 

1.48 

1.46 

$ 

$ 

$ 

$ 

$ 

$ 

26,617 

37.5% 

5,058 

1,423 

20,136 

1,132 
− 
− 

19,004 

5,257 

13,747 

0.52 

0.51 

$ 

$ 

$ 

24,440 

32.8% 

4,928 

200 

19,312 

3,202 

7,764 
− 

8,346 

2,328 

6,018 

0.23 

0.22 

$ 

$ 

$ 

26,583 

36.2% 

5,092 

1,056 

20,435 

3,795 
− 
− 

16,640 

4,505 

12,135 

0.46 

0.44 

$ 

$ 

$ 

27,639 

36.0% 

6,249 

221 

21,169 

2,014 
− 
− 

19,155 

2,340 

16,815 

0.63 

0.58 

27,312 

34.0% 

6,624 

4,461 

16,227 

4,196 
− 

(79) 

12,110 

3,069 

41,928 

47.5% 

7,190 

134 

34,604 

4,121 
− 

4 

30,479 

8,440 

$ 

$ 

$ 

9,041  $  

22,039 

0.34  $ 

0.34  $ 

0.83 

0.73 

$  

$ 

$ 

2020 

Q1 

88,308 

55,745 

32,563 

36.9% 

7,601 

3,315 

21,647 

4,181 
− 

498 

16,968 

4,565 

12,403 

0.47 

0.44 

Sequential quarterly revenue trends are impacted by the print publication distribution schedules, with the second quarter being the strongest quarter. Year-over-year the 
quarterly revenues have decreased principally due to change in product mix and overall lower customer count partially offset by an increasing spend per customer over 
the last six quarters, driven by the increase in digital spend per customer more than offsetting the decline in print spend per customer. Revenues were also affected by 
the COVID-19 pandemic starting in the second quarter of 2020, impacting customer spend and to a lesser extent the customer renewal rate.  

Operating costs decreased over the quarters driven by efficiencies from optimization in cost of sales and reductions in other operating costs including reductions in our 
workforce and associated employee expenses as well as the Company’s office space footprint and other spending across the Company. The increase in YP’s share 
price resulted in an incremental charge related to cash settled stock-based compensation expense of $3.4 million in the second quarter of 2021, partially offset by the 
receipt of a $1.9 million emergency wage subsidy. The Company also received $0.8 million in emergency wage subsidies in each of the third and fourth quarters of 2021, 
respectively. The second quarter of 2020 benefited from the receipt of a $4.8 million emergency wage subsidy and paused campaign spending related to the COVID-19 
pandemic  while  the  third  quarter  was  impacted  by  a  $4.0 million  increase for the  expense related to the  vesting  of  the CEO’s  long  term  incentive plan  (LTIP)  upon 
completion of his first contract term, resulting from the increase in the Company’s share price. The third quarter of 2020 was also impacted by the resumed spending for 
the  fulfillment  of  paused  campaigns  related  to  the  COVID-19  pandemic  partially  offset  by  a  $1.2  million  emergency  wage  subsidy.  The  Company  also  received  a  
$1.3 million emergency wage subsidy in the fourth quarter of 2020. 

With the exception of the second quarter of 2021, the Adjusted EBITDA margin has been relatively stable since the fourth quarter of 2020 mainly due to lower revenue, 
pressures  from the  change  in product mix  and  investment  in  increased sales capacity  being  partially  offset  by  optimizations  in  cost  of sales  and  decrease  in  other 
operating costs.

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 5

 
 
 
 
 
 
 
 
 
 
 
 
Depreciation  and  amortization have  been  decreasing  due to  lower  intangible  assets  resulting  from  decreasing software development  expenditures  as  well  as  lower 
intangible assets following the impairment recorded in the fourth quarter of 2017. 

The Company’s restructuring and other charges mainly relate to workforce reductions and impairments of right-of-use assets and future operating costs related to lease 
contracts for offices closed. The second quarter of 2020 benefited from a net recovery of $1.2 million relating to the surrender of some of the previously vacated office 
space. 

The financial  charges  have further  declined  in the  last  two  quarters due  to  the  full  repayment  of  Exchangeable  debentures  in the second quarter  of 2021.  Financial 
charges in the fourth quarter of 2020 were impacted by the recognition of the $2.6 million change in fair value of the redemption option for cash for the Company’s 
Exchangeable debentures (“Redemption Option”).  

The Company recorded a loss on early repayment of debt related to the Exchangeable debentures of $7.8 million in the second quarter of 2021. 

Net earnings for the fourth quarter of 2021 and 2020 benefited from the recording of previously unrecognized tax attributes and temporary differences of $27.0 million 
and $2.8 million in the provision for income taxes, respectively.  

Management’s Discussion and Analysis 

Analysis of Fourth Quarter 2021 Results 

Revenues 
(In thousands of Canadian dollars, except percentage information) 

For the three-month periods ended December 31, 

   Digital 

   Print 

Total revenues 

2021 

2020 

% Change 

  $ 

53,798 

$ 

58,904 

14,826 

         17,765 

  $ 

68,624 

$ 

76,669 

(8.7%) 

(16.5%) 

(10.5%) 

Total revenues for the fourth quarter ended December 31, 2021 decreased by 10.5% year-over-year and amounted to $68.6 million as compared to $76.7 million for the 
same period last year. The decrease for the quarter ended December 31, 2021 is due to the decline of our higher margin YP digital media and print products and to a 
lesser extent to our lower margin digital services products, thereby creating pressure on our gross profit margins. The revenue decrease of 10.5% for the fourth quarter 
represents an improvement from the decrease of 11.7% reported last quarter. 

Total digital revenues decreased 8.7% year-over-year and amounted to $53.8 million during the fourth quarter of 2021 compared to $58.9 million for the same period last 
year. The revenues were adversely impacted by a decline in the number of digital customers partially offset by a higher spend per customer. The digital revenue decrease 
of 8.7% for the fourth quarter represents an improvement from the decrease of 10.3% reported last quarter. 

Total print revenues decreased 16.5% year-over-year and amounted to $14.8 million during the fourth quarter of 2021 as compared to $17.8 million in the fourth quarter 
of 2020. The revenue decline was mostly attributable to decreases in the number of print customers as well as the spend per customer. 

Gross Profit 
(In thousands of Canadian dollars, except percentage information) 

For the three-month periods ended December 31, 

Total gross profit  

% of 

% of 

% 

2021 

Revenues 

2020 

Revenues 

Change 

  $  40,116 

58.5%  $  46,424 

60.6% 

 (13.6%)  

Gross profit totalled $40.1 million or 58.5% of revenues for the three-month period ended December 31, 2021, compared to $46.4 million, or 60.6% of revenues, for the 
same period last year. The decrease in gross profit for the three-month period ended December 31, 2021 is a result of the pressures from lower overall revenues, change 
in product mix and investments in our tele-sales force capacity, partially offset by continued optimizations and cost reductions. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Adjusted EBITDA1 
(In thousands of Canadian dollars, except percentage information) 

For the three-month periods ended December 31, 

Total Adjusted EBITDA 

Management’s Discussion and Analysis 

% of 

% of 

% 

2021 

Revenues 

2020 

Revenues 

Change 

  $  24,360 

35.5%  $  27,639 

36.0% 

(11.9%) 

1 Adjusted EBITDA is a non-GAAP financial measure and does not have any standardized meaning under IFRS. Therefore, is unlikely to be comparable to similar measures presented by other issuers. Definitions of 
non-GAAP financial measures are provided on page 4 of this MD&A. 

Adjusted EBITDA decreased to $24.4 million or 35.5% of revenues in the fourth quarter ended December 31, 2021, relative to $27.6 million or 36.0% of revenues for the same 
period last year. The decrease in Adjusted EBITDA and Adjusted EBITDA margin in the three-month period ended December 31, 2021 is the result of revenue pressures, 
investments in our tele-sales force capacity, and lower wage subsidies received, partially offset by efficiencies from optimization in cost of sales and reductions in other 
operating costs including reductions in our workforce and associated employee expenses. The Company received a $0.8 million emergency wage subsidy during the 
three-month period ended December 31, 2021 compared to $1.2 million received during the same period last year. Revenue pressures, coupled with increased headcount 
in our salesforce partially offset by continued optimization, will create some pressure on margin in upcoming quarters.  
Adjusted EBITDA less CAPEX1 
(In thousands of Canadian dollars, except percentage information) 

For the three-month periods ended December 31, 

Adjusted EBITDA 

CAPEX 

Total Adjusted EBITDA less CAPEX 

2021 

2020 

% Change 

  $ 

24,360 

$ 

1,220 

  $ 

23,140 

$ 

27,639 

1,474 

26,165 

(11.9%) 

(17.2%) 

(11.6%) 

1 Adjusted EBITDA less CAPEX is a non-GAAP financial measure and does not have any standardized meaning under IFRS. Therefore, is unlikely to be comparable to similar measures presented by other issuers. 
Definitions of non-GAAP financial measures are provided on page 4 of this MD&A. 
Adjusted EBITDA less CAPEX decreased by $3.1 million to $23.1 million during the fourth quarter of 2021, compared to $26.2 million during the same period last year. The 
decrease in Adjusted EBITDA less CAPEX for the three-month period ended December 31, 2021 is mainly due to lower Adjusted EBITDA partially offset by lower capital 
expenditures.  

Depreciation and Amortization  
Depreciation and amortization decreased to $4.6  million for the three-month period ended December 31, 2021 compared to $6.2 million for the same period last year. The 
decrease is primarily due to lower software development expenditures in recent periods.  

Restructuring and Other Charges  
(In thousands of Canadian dollars) 

For the three-month periods ended December 31, 

Severance, benefits and outplacement  

Impairment of right-of-use assets, property and equipment, and provision for future operation 
costs (recovery) related to lease contracts for offices closed  
Other costs  

Total restructuring and other charges  

$ 

$ 

2021 

2,048 

$ 

535 

82 

2,665 

$ 

2020 

926 

(752) 

47 

221 

Yellow Pages Limited recorded restructuring and other charges of $2.7 million during the three-month period ended December 31, 2021 consisting mainly of restructuring 
charges of $2.1 million associated with workforce reductions and a $0.5 million charge related to future operation costs provisioned related to lease contracts of previously 
vacated  office  space.  Restructuring  and  other  charges  of  $0.2  million  were  recorded  for  the  three-month  period  ended  December  31,  2020  consisting  mainly  of  
restructuring charges of $1.0 million associated with workforce reductions, a $1.1 million recovery for future operation costs provisioned related to lease contracts for 
offices closed, as well as a $0.3 million charge related to the impairment of property and equipment and right-of-use assets related to vacated office space.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 7

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Financial Charges  

Financial charges decreased to $1.2 million for the three-month period ended December 31, 2021 compared to $2.0 million for the same period last year. The decrease 
is due to lower level of indebtedness due to the full repayment of the Exchangeable Debentures on May 31, 2021.  

(Recovery of) provision for Income Taxes  

The combined statutory provincial and federal tax rates were 26.4% and 26.5% for the three-month periods ended December 31, 2021 and 2020, respectively. The 
Company recorded a recovery for income tax of $22.8 million, including a recovery for the recognition of previously unrecognized tax attributes and temporary differences 
of $27.0 million for the three-month period ended December 31, 2021. In comparison, the Company recorded an expense of $2.3 million, including a recovery for the 
recognition of previously unrecognized tax attributes and temporary differences of $2.8 million for the three-month period ended December 31, 2020. These recoveries 
were non-cash items. 

The difference between the effective and the statutory rates during the three-month period ended December 31, 2021 and 2020 is mainly due to recognition of previously 
unrecognized tax attributes and temporary differences and the non-deductibility of certain expenses for tax purposes. 

Net earnings 

Net earnings for the three-month ended December 31, 2021 amounted to $38.7 million as compared to net earnings of $16.8 million for the same period last year due to 
higher recognition of previously unrecognized tax attributes and temporary differences. Earnings before taxes decreased from $19.2 million for the fourth quarter of 2020 
to  $15.9 million  for  the three-month period  ended  December  31,  2021,  explained  principally  by  lower  Adjusted  EBITDA  and the  increase  in  restructuring  and  other 
charges, partially offset by decreases in depreciation and amortization and financial charges. 

3.     Liquidity and Capital Resources 

This section examines the Company’s capital structure, sources of liquidity and various financial instruments including its debt instruments.  

Capital Structure 
(In thousands of Canadian dollars, except percentage information) 

As at December 31, 

Cash  
Exchangeable debentures 
Lease obligations (including current portion) 
Total debt 
Equity 
Total capitalization  
Total cash net of debt1 
Total cash net of debt to total capitalization  

$ 
$ 

$ 

$ 
$ 

2021 

123,559     

− 
49,879 
49,879     

116,131 
166,010     
73,680 
44.4% 

$ 
$ 

$ 

$ 
$ 

2020 

153,492 
101,115 
52,874 
153,989 
29,301 
183,290 

(497) 
0.0% 

1The term cash net of debt does not have a standardized meaning under IFRS. Therefore, it is unlikely to be comparable to similar measures presented by other issuers. We define cash net of debt as cash less Lease 
obligations including the current portion and Exchangeable debentures, as shown in the Company’s consolidated statements of financial position.  

Asset-Based Loan 

The Company, through its subsidiary Yellow Pages Digital & Media Solutions Limited, has an asset-based loan (ABL) with a term to August 2022 and a total commitment 
of $25.0 million. The ABL is being used for general corporate purposes. Through the ABL, the Company has access to the funds in the form of prime rate loans, Banker’s 
acceptance (BA) equivalent loans or letters of credit. The ABL is subject to an availability reserve of $5.0 million if the Company’s trailing twelve-month fixed charge 
coverage ratio is below 1.1 times. As at December 31, 2021, the Company’s fixed charge coverage ratio was 0.7 times. The Company had $2.8 million of letters of credit 
issued and outstanding under the ABL and a $3.3 million deficiency in qualified collateral. As such, $13.9 million of the ABL was available as at December 31, 2021.  

As at December 31, 2021, the Company was in compliance with all covenants under the loan agreement governing the ABL. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Exchangeable Debentures  

On December 20, 2012, the Company, through its subsidiary Yellow Pages Digital & Media Solutions Limited, issued $107.5 million of senior subordinated exchangeable 
debentures (the Exchangeable Debentures) due November 30, 2022. 

Interest on the Exchangeable Debentures accrued at a rate of 8% per annum.  

Optional Redemption 

The Company had the option to redeem all or part of the Exchangeable Debentures, upon not less than 30 nor more than 60 days  prior notice, at a redemption price 
equal to: 

• 

• 

In the case of a redemption occurring prior to May 31, 2021, 110% of the principal amount thereof, plus accrued and unpaid interest, if any, to the redemption 
date; or 

In the case of a redemption occurring on or after May 31, 2021, 100% of the principal amount thereof, plus accrued and unpaid interest, if any, to the redemption 
date. 

On May 31, 2021, the Company fully repaid the principal amount of Exchangeable Debentures of $107.0 million at par plus any accrued and unpaid interest. 

The redemption option on the exchangeable debentures was an embedded derivative and was recorded at fair value on the consolidated statements of financial position 
in Financial and other assets with changes in fair value recognized in financial charges. On May 31, 2021, upon early repayment of the debt, the Company derecognized 
the  embedded  derivative  of  $3.0  million  which  was  included  in  the  loss  on  early  repayment  of  debt.  The  fair  value  of  the  embedded  derivative  was  
$2.6 million as at December 31, 2020. 

The  Company  entered  a  NCIB  on  April  20,  2020,  to  purchase  up  to  $6.6  million  principal  amount  of  its  Exchangeable  Debentures  for  cancellation  on  or  before  
April 19, 2021. As at April 19, 2021, YP had purchased Exchangeable Debentures under this NCIB program, with a carrying value of $52 thousand for cash and a face 
value of $56 thousand. Purchases were made in accordance with the NCIB at the prevailing market price at the time of acquisition.  

Liquidity  

The Company’s principal source of liquidity is cash generated from operations and cash on hand. The Company expects to generate sufficient liquidity in the short term 
and the long term to fund capital expenditures, working capital requirements and current obligations, and service its outstanding lease and post-employment benefit 
obligations. As at December 31, 2021, the Company had $123.6 million of cash and $13.9 million available under the ABL. As at January 31, 2022, the Company had 
approximately $130.0 million of cash and $13.9 million available under the ABL. 

Options 

On March 23, 2021, the Board approved an amendment to the 2012 Stock Option Plan to increase the insider participation limits and the maximum number of shares 
issuable to one person from 5% of the issued and outstanding shares to 10% of the issued and outstanding shares. In addition, the 2012 Stock Option Plan was amended 
to provide that any shares repurchased by the Company for cancellation pursuant to a NCIB will not constitute non-compliance with these limits for any options outstanding 
prior to such purchase of Shares for cancellation.  A maximum of 1,290,612 stock options may be granted under the Stock Option Plan. On May 11, 2018, an amendment 
to the Stock Option Plan was approved, increasing the maximum number of common shares authorized for issuance upon the exercise of options, from 1,290,612 to 
2,806,932. Participants are required to hold 25% of the common shares received pursuant to the exercise of the stock options until the Participants meet the ownership 
guidelines which apply to their respective position. 

At the Annual and Special Meeting of Shareholders held on May 13, 2020 an amendment to the 2012 Stock Option Plan was approved to provide for a cashless exercise 
feature,  payable  in  cash,  without  a  full  deduction  of  the  underlying  shares  from  the  plan  reserve.  Subject  to  approval  of  the  Board  or  the  Human  Resources  and 
Compensation Committee at the time of exercise, an option holder may elect to surrender an exercisable option for cancellation in exchange for a cash payment equal 
to the amount by which the fair market value of the share on the date of surrender exceeds the exercise price. The underlying shares in respect of the surrendered option 
will be added back to the plan reserve. 

Stock options granted that are payable in cash upon certain conditions being met are presented as a liability. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

1 9

 
 
 
 
 
Share Data 

Outstanding Share Data  

As at 

Common shares outstanding 
Exchangeable Debentures outstanding1 

Common share purchase warrants outstanding 

Stock options outstanding² 

Management’s Discussion and Analysis 

February 9, 2022 

December 31, 2021 

December 31, 2020 

27,440,103 
− 

2,995,483 

2,332,893 

27,459,686 
− 

2,995,483 

2,332,893 

27,828,906 

5,621,481 

2,995,484 

2,717,779 

1  As at December 31, 2020 Yellow Pages had $107.0 million principal amount of Exchangeable Debentures outstanding, which amount was exchangeable into 5,621,481 common shares of Yellow Pages Limited at 
an exchange price of $19.04, subject to adjustment for specified transactions pursuant to the indenture governing the Exchangeable Debentures. These Exchangeable debentures were repaid on May 31, 2021.  
2  Included in the stock options outstanding balance of 2,332,893 as at February 9, 2022 and December 31, 2021, are nil stock options exercisable as at those dates. Included in the stock options outstanding balance 

of 2,717,779 as at December 31, 2020 were nil stock options exercisable as at that date. 

The Company entered into a normal course issuer bid (“NCIB”), commencing August 10, 2020, to purchase up to $5.0 million of Common Shares in the open market for 
cancellation, on or before August 9, 2021. The Company completed this NCIB program on July 16, 2021 after attaining the $5.0 million limit. 

On August 5, 2021, the Company announced a NCIB commencing August 10, 2021 to purchase up to 5% of the Company’s outstanding shares for cancellation on or 
before August 9, 2022. However, the Company intends to limit aggregate purchases under the new NCIB to $16.0 million. As at December 31, 2021, the Company had 
purchased under this NCIB program 251,376 common shares for cash of $3.6 million. 

Dividend policy 

On May  12th,  2021, the  Company’s  Board  of  Directors  (the “Board”) modified  its  dividend policy  of  paying  a  quarterly  cash  dividend  to  its  common  shareholders  by 
increasing the dividend from $0.11 per share to $0.15 per share. YP’s dividend payout policy and the declaration of dividends on any of the Company’s outstanding 
common  shares  are  subject  to the  discretion  of the  Board  and, consequently,  there  can  be  no guarantee that the  dividend  payout  policy  will  be maintained  or that 
dividends will be declared. Dividend decisions will continue to be dependent on YP’s operations and financial results, subject to the Board’s assessment on a quarterly 
basis, which are, in turn, subject to various assumptions and risks, including those set out in this MD&A.  

During the year ended December 31, 2021, the Company paid quarterly dividends of $0.11 per common share during the first quarter and $0.15 per common share 
during the  second, third  and  fourth  quarters.  The  dividends were  paid  on March  15,  June  30,  September  15  and  December  15  of  2021 for  a  total consideration  of  
$14.7  million  to  common  shareholders.  During  the  year  ended  December  31,  2020,  the  Company  paid  three  quarterly  dividends  of  $0.11  per  common  share.  The 
dividends were paid on June 15, September 15 and December 15 of 2020 for a total consideration of $8.8 million to common shareholders. 

On  February  9,  2022,  the  Board  of  Directors  declared  a  cash  dividend  of  $0.15  per  common  share,  payable  on  March  15,  2022  to  shareholders  of  record  as  at  
February 25, 2022. Future quarterly dividends are subject to Board approval.  

Contractual Obligations and Other Commitments  
(in thousands of Canadian dollars) 

Lease obligations1,2 

Operating portion of lease obligations 

Purchase obligations 

Total contractual obligations 

1  Principal amount.  
2  Net present value. 

$ 

$ 

Total 

49,879 

62,857 

35,697 

$ 

148,433 

$ 

1 year 

2,940 

4,478 

16,862 

24,280 

$ 

$ 

Payments due for the years following December 31, 2021 

2 – 3 years 

4 – 5 years 

Thereafter 

7,275 

11,074 

14,338 

32,687 

$ 

$ 

7,587 

11,400 

2,865 

21,852 

$ 

$ 

32,077 

35,905 

1,632 

69,614 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

2 0

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Lease obligations 

We entered into finance lease agreements for premises. As at December 31, 2021, minimum payments under these finance leases up to 2033 total $49.9 million. 

Operating portion of lease obligations 

We rent our premises and office equipment under various leases for which an operating portion is recognized. As at December 31, 2021, minimum payments for the 
operating portion under these leases up to 2033 total $62.9 million. 

Purchase obligations 

We use the services of outside suppliers to distribute and print our directories and have entered into long-term agreements with a number of these suppliers. These 
agreements  expire  between  2022  and  2032.  We  also  have  purchase  obligations  under  service  contracts  for  both  operating  and  capital  expenditures.  As  at  
December 31, 2021, we have an obligation to purchase services for $35.7 million over the next five years and thereafter. Cash from operations will be used to fund these 
purchase obligations.   

Pension Contributions  

YP sponsors a pension plan registered with the Canada Revenue Agency and the Financial Services Commission of Ontario with defined benefit (DB) for employees 
hired prior to January 1, 2006, and defined contribution (DC) components for the non-Québec based employees hired on or after January 1, 2006 (the YP Pension Plan) 
as well as a DC plan registered with the Régie des Rentes du Québec (the YP Québec Plan), for the Québec based employees hired on or after January 1, 2006. Both 
plans together cover substantially all employees of the Company.  

As at December 31, 2021, the DB component of the YP Pension Plan’s assets market value totalled $496.6 million and were invested in a diversified portfolio of Canadian 
fixed income securities and Canadian and international equity securities. Its annual rate of return on assets was 4.54% for 2021, 1.79% above our benchmark portfolio. 

The most recent actuarial valuation of the DB component of the YP Pension Plan for funding purposes was performed as at December 31, 2019. The valuation was 
prepared consistent with the Ontario funding basis, which requires no solvency deficit contribution if the plan is above 85% solvent. It also includes a requirement to fund 
on a going-concern basis a Provision for Adverse Deviation (“PfAD”), which is determined based on plan characteristics. There was no resulting solvency contribution, 
as  it  was  determined  that  the  plan  was  above  the  85%  solvency  threshold,  but  the  annual  required  contribution  to  cover  the  PfAD  increased  to  $4.7  million  from  
$1.8 million for a 10-year period starting in 2021. The next actuarial valuation for funding purposes will be prepared no later than December 31, 2022. For the benefit of 
our retirees, as of June 2020, the Company doubled the monthly contributions to fund the deficit in our Defined Benefit Pension Plan (the “Plan”), bringing the Company’s 
contribution for the year ended December 31, 2020 from the required $1.8 million to $2.8 million. 

On May 12, 2021, the Board approved a voluntary incremental $4.0 million cash contribution in 2021 bringing cash payments to the Plan’s wind-up deficit to $6.0 million, 
as part of a deficit-reduction plan to increase the probability that the Plan will be fully funded on a wind-up basis by 2030. The deficit-reduction plan includes an intention 
to make cash payments to the wind-up deficit of $6.0 million every year until 2030. The probability of achieving a wind-up ratio of 100% by 2030 is dependent upon other, 
uncontrollable factors, including, inter alia, market returns and discount rates. The Board will review the deficit-reduction plan annually.  

As  of  December  31,  2020,  the  Company’s  Plan  had  a  Prior  Year  Credit  Balance  (“PYCB”)  of  $5.9  million.  During  2021,  the  Company  drew  down  $2.7  million  
(2020 - $1.4 million) of the PYCB, thereby reducing cash payments required into the Plan and leaving a PYCB of $3.2 million as of December 31, 2021.  

Total  cash  payments  for  pension  and  other  benefit  plans  made  by  the  Company  in  2021  were  $12.8  million,  including  the  $4.0  million  voluntary  incremental  cash 
contribution toward the deficit-reduction plan. Total cash payments for pension and other benefit plans made by the Company in 2020 were $9.2 million. Total cash 
payments for pension and other benefit plans expected in 2022 amount to approximately $12.1 million.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

2 1

 
 
 
 
 
 
Sources and Uses of Cash 
(In thousands of Canadian dollars) 

For the years ended December 31,  

Cash flows from operating activities  

Cash flows from operations, excluding change in operating assets and liabilities  
Change in operating assets and liabilities 

Cash flows used in investing activities  

Additions to intangible assets  
Additions to property and equipment  
Payments received from net investment in subleases 
Proceeds on sale of businesses 

Cash flows used in financing activities  

Repayment of exchangeable debentures 
Repurchase of common shares  
Issuance of common shares 
Payment of lease obligations  
Dividends paid 

NET (DECREASE) INCREASE IN CASH  
CASH, BEGINNING OF PERIOD 

CASH, END OF PERIOD 

Cash flows from operating activities  

Management’s Discussion and Analysis 

2021 

82,836 
21,743 
104,579 

(4,957) 
(117) 
593 
− 
(4,481) 

(107,033) 
(5,334) 
111 
(3,045) 
(14,730) 
(130,031) 
(29,933) 
153,492 
123,559 

$ 

$ 

$ 

$ 

$ 
$ 

$ 

$ 

$ 

$ 

$ 

$ 
$ 

$ 

2020 

105,463 
21,535 
126,998 

(5,328) 
(245) 
1,002 
1,564 

(3,007) 

(56) 
(3,277) 
223 
(2,989) 
(8,808) 
(14,907) 
109,084 
44,408 
153,492 

Cash flows from operating activities decreased by $22.4 million to $104.6 million for the year ended December 31, 2021 from $127.0 million last year. The decrease is 
mainly due to lower Adjusted EBITDA of $27.4 million and increased funding of post-employment benefit plans of $4.2 million, partially offset by lower payments for 
restructuring and other charges of $4.1 million, and lower interest paid of $4.2 million. 

Cash flows used in investing activities  

Cash flows used in investing activities increased by $1.5 million year-over-year mainly due to proceeds on sale of business received in 2020.  

Cash flows used in financing activities  

Cash flows used in financing activities increased by $115.1 million to $130.0 million for the year ended December 31, 2021 compared to $14.9 million last year due 
mainly to the repayment of the exchangeable debentures of $107.0 million, the increase of $5.9 million in the payment of dividends and the increase of $2.1 million for 
the repurchase of common shares during the year ended December 31, 2021.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

2 2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Financial and Other Instruments 

(See Note 20 of the Audited Consolidated Financial Statements of the Company for the years ended December 31, 2021 and 2020). 

The Company’s financial instruments primarily consist of cash, trade and other receivables, and trade and other payables.  

Following the repayment of the exchangeable debentures on May 31, 2021, the redemption option on the exchangeable debentures, was derecognized and was included 
in the loss on early repayment of debt. The fair value as at December 31, 2020 was $2.6 million. The fair value was calculated, using a binomial option pricing model based 
on quarter-end markets rates and prices as well as historical volatility data.     

4.  Critical Assumptions and Estimates 

When we prepare our consolidated financial statements in accordance with IFRS, we must make certain estimates and assumptions about our business. These estimates 
and assumptions in turn affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of contingent assets and liabilities in the financial 
statements. 

In this section, we provide detailed information on these important estimates and assumptions which are under continuous evaluation by the Company. 

Significant estimates 

Management has revised the assumptions and estimates it would normally use to apply the Company’s accounting policies affecting the carrying value of certain assets 
and the information disclosed in the notes to the consolidated financial statements in order to reflect the estimated impact of the COVID-19 pandemic. Any estimate of 
the length and severity, including the number of resurgences of COVID-19 cases (new waves), is subject to significant uncertainty, and, accordingly, estimates of the 
extent to which the COVID-19 pandemic may materially and adversely affect the Company’s operations, financial results and condition in future periods are also subject 
to significant uncertainty. The impact of these changes in accounting estimates is recognized during the period in which the change took place and all affected future 
periods. 

The estimates and assumptions made by management that are critical to the determination of the carrying value of assets are addressed below. 

Allowance for revenue adjustments 

The Company records an allowance for revenue adjustments as a reduction to revenue. This reflects an estimate of claims expected from customers. The Company 
updates its estimate of the allowance for revenue adjustments based on historical experience related to claims, as well as client-related factors. This significant estimate 
could affect Yellow Pages Limited’s future results if actual claims are higher or lower than previously anticipated.  

Estimate of the lease term 

When the Company recognizes a lease, it assesses the lease term based on the conditions of the lease and assesses whether it will extend the lease at the end of the 
lease contract or exercise an early termination option. The Company determined that the term of its leases is the original lease term as it is not reasonably certain that 
the extension of termination options will be exercised. This significant estimate could affect Yellow Pages Limited’s future results if the Company extends the lease or 
exercises an early termination option. 

Assessment of whether a right-of-use asset is impaired 

The  Company  assesses  whether a right-of-use  asset  is  impaired,  particularly  when  it  vacates  an office  space and  it  must  determine  the  recoverability  of  the  asset, 
depending on its capacity to sublease the assets or surrender the lease and recover its costs. The Company will examine its lease conditions as well as local market 
conditions and estimate its recoverability potential for each vacated premise. The determination of the lease cost recovery rate involves significant management estimates 
based on market availability of similar office space and local market conditions. This significant estimate could affect Yellow Pages Limited’s future results if the Company 
succeeds in subleasing their vacated offices at a higher or lower rate or at different dates than initially anticipated.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

2 3

 
 
 
 
 
 
Management’s Discussion and Analysis 

Measurement of the ECL allowance on trade receivables 

In relation to the impairment of trade receivables (including contract assets), the Company uses the expected credit losses (“ECL”) model, which requires the Company 
to account for the ECL and changes in the ECL at each reporting date to reflect changes in credit risk since initial recognition of the trade receivable. The ECL related to 
doubtful accounts for trade receivables (also referred to as allowance for doubtful accounts) is established based on various factors, including amongst others the age 
of the exposure and in some case the customer’s solvency. This significant estimate could affect the Company’s future results if there is a further significant change in 
economic conditions or customer solvency or any new information that may impact our assumptions. 

Determining the discount rate for leases 

IFRS 16 requires the Company to discount the lease payments using the rate implicit in the lease if that rate is readily available. If that rate cannot be readily determined, 
the lessee is required to use its incremental borrowing rate (“IBR”). The Company generally used its IBR rate when recording leases initially, since the implicit rates were 
not readily available due to information not being available from the Lessor regarding the fair value of underlying assets and directs costs incurred by the Lessor related 
to the leased assets. The IBR for each lease was based on the commencement date of the lease and recalculated at the remeasurement date where applicable. 

Useful lives of intangible assets and property and equipment 

Yellow Pages Limited reviews the estimated useful lives of its intangible assets and property and equipment at the end of each reporting period. At the end of the current 
reporting period, management determined that the useful lives of its intangible assets and property and equipment were adequate. 

Employee future benefits 

The  present  value  of  the defined  benefit  obligation  is  determined  by  employing  the  projected  benefit method  prorated on  service  using  interest rates  of  high-quality 
corporate bonds that are denominated in the currency in which the benefits will be paid and that have terms to maturity approximating the terms of the related pension 
liability. Determination of the net benefit costs (recovery) requires assumptions such as the discount rate to measure defined benefit obligations and expected return on 
plan assets, the projected age of employees upon retirement, the expected rate of future compensation and the expected healthcare cost trend rate. Actual results may 
differ from results which are estimated based on assumptions.  

Income taxes 

Estimation of income taxes includes evaluating the recoverability of deferred tax assets based on an assessment of Yellow Pages Limited’s ability to utilize the underlying 
future tax deductions against future taxable income before they expire. Yellow Pages Limited’s assessment is based upon existing tax laws and estimates of future 
taxable income. If the assessment of Yellow Pages Limited’s ability to utilize the underlying future tax deductions changes, Yellow Pages Limited would be required to 
recognize more or fewer of the tax deductions as assets, which would decrease or increase the income tax expense in the period in which this is determined. The carrying 
value of deferred tax assets is reviewed at each reporting date, remeasured to the extent that probable sufficient taxable profits will be available, or reduced to the extent 
it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered in the foreseeable future.  

Accounting standards 

Standards, interpretations and amendments to published standards that are issued but not yet effective on the consolidated financial statements 

Amendments to IAS 37 - Provisions, Contingent Liabilities and Contingent Assets 

On May  14, 2020, the International  Accounting  Standards  Board (IASB)  issued  amendments to  IAS  37  –  Provisions,  Contingent  Liabilities,  and  Contingent  Assets, 
specifying which costs a company should include as the cost of fulfilling a contract when assessing whether a contract is onerous. The amendments to IAS 37, clarify 
that for the purpose of assessing whether  a contract is onerous, the cost of fulfilling the contract includes both the incremental costs of fulfilling that contract and an 
allocation of other costs that relate directly to fulfilling contracts. The amendments are effective for contracts for which an entity has not yet fulfilled all its obligations on 
or after January 1, 2022. Earlier application is permitted. The Company is assessing the impact of adopting these amendments on its financial statements. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

2 4

 
 
 
 
 
 
 
Management’s Discussion and Analysis 

Amendments to IAS 8 – Accounting Policies, Changes in Accounting Estimates and Errors 

On February 12, 2021, the IASB, issued amendments to IAS 8, these amendments introduce the definition of an accounting estimate and include other amendments to 
IAS 8 to help entities distinguish changes in accounting estimates from changes in accounting policies. The amendments are effective for annual periods beginning on 
or after January 1, 2023 and changes in accounting policies and changes in accounting estimates that occur on or after the start of that period. Earlier application is 
permitted. The Company is assessing the impact of adopting these amendments on its financial statements. 

Amendments to IFRS 3 – Business Combinations 

These amendments to the implementation guidance of IFRS 3 clarify the definition of a business to assist entities to determine whether a transaction should be accounted 
for  as  a  business  combination  or  an  asset  acquisition.  The  amendments  are  effective  for  annual  reporting  periods  beginning  on  or  after  January  1,  2022.  These 
amendments may have an impact on the accounting of future business combinations, if any.   

Amendments to IAS 1 - Presentation of Financial Statements  

The amendments to IAS 1 provide a more general approach to the classification of liabilities based on the contractual arrangements in place at the reporting date. The 
amendments clarify that the classification of liabilities as current or non-current should be based on rights that are in existence at the end of the reporting period and 
align the wording in all affected paragraphs to refer to the right to defer settlement by at least twelve months and make explicit that only rights in place at the end of the 
reporting period should affect the classification of a liability. The amendments are effective for annual reporting periods beginning on or after January 1, 2023 and are to 
be applied retrospectively. The Company is assessing the impact of adopting these amendments on its financial statements. 

Amendments to IAS 12 – Income taxes  

On May 7, 2021, IASB published Deferred Tax related to Assets and Liabilities arising from a Single Transaction. The amendments clarify the accounting for deferred 
tax on transactions that, on initial recognition, give rise to equal taxable and deductible temporary differences. The amendments are effective for annual reporting periods 
beginning on or after January 1, 2023. Early adoption is permitted. The Company is assessing the impact of adopting these amendments on its financial statements. 

5.   Risks and Uncertainties 

The following section examines the major risks and uncertainties that could materially affect YP’s future business results.   

Understanding and managing risks are important parts of YP’s strategic planning process. The Board requires that our senior management identify and properly manage 
the principal risks related to our business operations. To understand and manage risks at YP, our Board and senior management analyze risks in three major categories: 

1.  Strategic risks - which are primarily external to the business; 

2.  Financial  risks  -  generally  related  to  matters  addressed  in  the  Financial  Risk  Management  Policy  and  in  the  Pension  Statement  of  Investment  Policy  and 

Procedures; and 

3.  Operational risks - related principally to risks across key functional areas of the organization.  

YP has put in place certain guidelines in order to seek to manage the risks to which it may be exposed. Please refer to the “Risk Factors” section of our AIF for a complete 
description of these risk factors.  Despite these guidelines, the Company cannot provide assurances that any such efforts will be successful.  

Failure by the Corporation to stabilize or grow its revenues and customer base could have a material adverse effect on the Corporation, its business, results 
from operations and financial condition 

The Corporation's revenues remain adversely impacted by a lower customer count. Failure to provide existing customers with marketing solutions that meet their key 
marketing  objectives and  generate  return  on  investment  may  limit the  Corporation's ability to retain  existing  customers. In  addition,  the  inability of the  Corporation's 
customer acquisition strategies and channels to find and attract new customers may limit the Corporation's ability to grow its total customer count. These events could 
have a material adverse effect on the Corporation, its business, results from operations and financial condition. 

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Management’s Discussion and Analysis 

The inability of the Corporation to attract, retain and upsell customers could have a material adverse effect on the  Corporation, its business, results from 
operations and financial condition 

The Corporation’s revenues remain adversely impacted by a lower customer count. Failure to provide existing customers with marketing solutions that meet their key 
marketing  objectives  and  generate  return  on  investment  may  limit the  Corporation’s  ability to  retain  existing  customers. In  addition,  the  inability  of the  Corporation’s 
customer acquisition strategies and channels to find and attract new customers may limit the Corporation’s ability to grow its total customer count. These events could 
have a material adverse effect on the Corporation, its business, results from operations and financial condition. 

Substantial competition could reduce the market share of the Corporation and could have a material adverse effect on the Corporation, its business, results 
from operations and financial condition  

The  Corporation competes  with  other  directory, advertising  media  and classified  advertising  businesses  and across various media and  platforms.  This  includes  the 
internet, newspapers, television, radio, mobile telecommunication devices, magazines, billboards and direct mail advertising. In particular, the directories business faces 
substantial competition due to increased online penetration, through the use of online search engines and social networking organizations. The Corporation may not be 
able to compete effectively with these online competitors, some of which may have greater resources. The Corporation’s internet strategy and its directories business 
may be adversely affected if major search engines build local sales forces or otherwise begin to more effectively reach local businesses for local commercial search 
services. These competitors may reduce their prices to increase their market share or may be able to offer their services at lower costs than the Corporation can.  

The Corporation may be forced to reduce its prices or offer and perform other services in order to remain competitive. The Corporation’s failure to compete effectively 
with its current or future competitors could have a number of impacts such as a reduction in its advertiser base, lower rates and increased costs. This could have a 
material adverse effect on the Corporation, its business, results from operations and financial condition.  

A higher than anticipated rate of decline in print revenue resulting from changes in preferences and consumer habits could have a material adverse effect 
on the Corporation, its business, results from operations and financial condition  

The Corporation could be materially adversely affected if the usage of print telephone directories declines at a rate higher  than anticipated. The development of new 
technologies and the widespread use of the internet is causing changes in preferences and consumer habits. The usage of internet-based products providing information, 
formerly exclusively available in print directories, has increased rapidly. The internet has become increasingly accessible as an advertising medium for businesses of all 
sizes. Further, the use of the internet, including as a means to transact commerce through mobile devices, has resulted in new technologies and services that compete 
with traditional advertising mediums. In particular, this has a significant impact on print products, and the decrease in usage gradually leads to lower advertising revenues. 
References to print business directories may decline faster than expected as users increasingly turn to digital and interactive media delivery devices for local commercial 
search information.  

The inability of the Corporation to successfully enhance and expand its offering of digital and new media products could have a material adverse effect on 
the Corporation, its business, results from operations and financial condition  

The transition from print to digital causes uncertainties surrounding whether and when new product introductions will compensate for the declining trend in print revenues. 
If revenue from the Corporation’s digital products does not increase significantly, the Corporation’s cash flow, results of operations and financial condition will be materially 
adversely affected.  

The Corporation expects to derive a greater portion of its total revenue from its digital and other new media products, as directory usage continues to shift from print 
directories to digital and other new media products.  

The Corporation’s transformational expansion towards digital and new media products is subject to a variety of challenges and risks, including the following:  

• 

• 

• 

the  Corporation  may  not  continue  to  grow  usage  on  its  digital  properties  at  the  same  rate  as  other  providers  or  may  grow  at  a  slower  rate  than  currently 
anticipated;  

internet usage as a source of information and a medium for advertising may not continue to grow, or may grow at a slower rate than currently anticipated, as a 
result of factors that the Corporation cannot predict or control;  

the Corporation may incur substantial additional costs and expenses related to investments in its information technology, modifications to existing products and 
development of new products and this may reduce profit margins in the future;  

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Management’s Discussion and Analysis 

• 

• 

• 

• 
• 

the Corporation may be unable to develop and market new products in a timely and efficient manner, as the Corporation’s markets are characterized by rapidly 
changing technology,  introductions  and  enhancements to  existing  products and  shifting  advertising  customer  and end-user  demands,  including technology 
preferences;  

the  Corporation  may  be  unable  to  improve  its  information  technology  systems  to  efficiently  manage  increased  levels  of  traffic  on  the  Corporation’s  digital 
properties and provide new services and products;  

the Corporation may be unable to keep apprised of changes to search engines’ terms of service or algorithms, which could cause the Corporation’s digital 
properties, or its advertising customers’ digital properties, to be excluded from or ranked lower in search results or make it more difficult or more expensive for 
the Corporation to provide search engine marketing and search engine optimisation solutions to its advertising customers;  

the Corporation’s advertising customers may be unwilling to grow their investment in digital advertising; and  

the Corporation may be unable to increase or maintain the prices of its products and services in the future.  

If any of the above-mentioned risks were to occur, the Corporation’s digital revenue, as well as its business, results from operations and financial condition could be 
materially adversely affected.  

The  inability  of the  Corporation to  supply  the  relationships  and  technologies  required to  appropriately  service  the needs  of  its  customers  could  have  a 
material adverse effect on the Corporation, its business, results from operations and financial condition 

The Corporation anticipates that it will continue to depend on various third-party relationships in order to grow its business, such as technology and content providers, 
real-time advertising exchanges and other strategic partners. The Corporation may not be able to maintain such relationships and these third parties may experience 
disruptions or performance problems, which could negatively affect the Corporation’s efficiency and reputation. 

In addition, the Corporation relies heavily on information technology systems to manage critical functions of its digital and mobile marketing solutions. The future success 
of the Corporation will depend in part upon its ability to continuously enhance and improve its existing solutions in a timely manner with features and pricing that meet 
changing advertiser needs. As marketing via new digital advertising channels, such as mobile advertising is emerging, it may evolve in unexpected ways, and the failure 
of the Corporation to adapt successfully to market evolution could have a material adverse effect on the Corporation, its business, results of operations and financial 
condition. 

A prolonged economic downturn in principal markets of the Corporation could have a material adverse effect on the Corporation, its business, results from 
operations and financial condition 

The Corporation derives revenues principally from the sale of advertising in Yellow Pages print and digital directories across Canada. The Corporation’s advertising 
revenues,  as  well  as those of  directories  publishers  in  general,  typically do  not fluctuate  widely  with  economic  cycles.  However,  a  prolonged  economic  downturn  or 
recession affecting the Corporation’s markets, or any deterioration in general economic conditions, could have a material adverse effect on the Corporation’s business. 
The adverse effects of an economic downturn or recession on the Corporation could be compounded by the fact that the majority of the Corporation’s customers are 
SMEs. Such businesses have fewer financial resources and higher rates of failure than larger businesses and may be more vulnerable to prolonged economic downturns. 
Therefore, these SMEs may be more likely to reduce or discontinue advertising with the Corporation, which could have a material adverse effect on the Corporation, its 
business, results from operations and financial condition. 

A higher than anticipated proportion of revenues coming from the Corporation’s digital products with lower margins, such as services and resale, could 
have a material adverse effect on the Corporation’s profitability 

Digital advertising sold on the Corporation’s owned and operated media currently operate at the highest level of profitability relative to digital service (websites, search 
engine  optimization,  content  syndication  and  Facebook)  solutions  and  resale  (SEM)  solutions.  Revenues  sourced  from  digital  service  and  resale  solutions  that  are 
proportionally materially higher than anticipated may have an adverse impact on the Corporation’s profitability. 

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Management’s Discussion and Analysis 

The Corporation’s inability to attract and retain key personnel could have a material adverse effect on the Corporation, its business, results from operations 
and financial condition 

The success of the Corporation depends on the abilities, experience and personal efforts of senior management of the Corporation, including their ability to retain and 
attract skilled employees. The Corporation is also dependent on the number and experience of its sales representatives and ISIT employees. The loss of the services of 
such key personnel could have a material adverse effect on the Corporation, its business, its results from operations and financial condition. 

The Corporation’s business depends on the usage of its online and mobile properties and failure to protect traffic across the Corporation’s digital properties 
could impair its ability to grow revenues and expand its business 

The success of numerous of our customers’ marketing campaigns is dependent on how well they can attract valuable audiences. The Corporation will invest in order to 
protect  digital  audiences  across  its  network  of  online  and  mobile  properties  by  enhancing  the  quality,  completeness  and  relevance  of  the  content  distributed  to  its    
properties, and by providing compelling verticalized sites and applications for local discovery. The Corporation may not be able to protect or grow traffic across its digital 
properties and such investments may not prove to be cost-effective. There can be no assurance that current traffic or potential growth in traffic across the Corporation’s 
digital properties may maintain or increase advertising customer renewal rates and/or annual spending or lead to a measurable increase in advertising customers.   

Failure by either the Corporation or the Telco Partners to fulfill their obligations set forth in the agreements between the Corporation and the Telco Partners 
could result in a material adverse effect on the Corporation, its business, results from operations and financial condition  

We have three billing and collection services agreements. The agreement with Bell Canada (“Bell”) expires on December 31, 2023 and the agreement with Northwestel 
Inc., an affiliate of Bell expires, November 29, 2032. The agreement with TELUS Communications Inc. (TELUS) expires in 2031. Through these agreements, our billing 
is included as a separate line item on the telephone bills of Bell and TELUS customers who use our services. Bell and TELUS (the Telco Partners) contract with third 
parties to conduct monthly billing of customers who use them as their local telephone service providers. In addition, the Telco Partners provide collection services for the 
Corporation with those customers who are also their customers. Additionally, the Corporation has entered into publishing agreements with each Telco Partner. If the 
Corporation fails to perform its obligations under these agreements and the agreements are consequently terminated by such Telco Partner, other agreements with such 
Telco Partner may also be terminated, including the Bell Canada Trademark License Agreement, the TELUS Trademark License Agreement, the MTS Inc. Branding and 
Trademark Agreement and the Bell Canada Inc. Branding and Trademark Agreement, as well as non-competition covenants we benefit from with such Telco Partners. 

We have agreements with outside service suppliers to print and distribute our directories and publications. These agreements  are for services that are integral to our 
business.  

The failure of the Telco Partners or any of our other suppliers to fulfill their contractual obligations under these agreements could result in a material adverse effect on 
our business. 

Customers who do not use the Telco Partners as their local telephone provider as well as all new customers are billed directly by the Corporation.  

Successfully prosecuted legal action against the Corporation, could adversely affect the results of operations and financial condition of the Corporation.  

From time to time, the Corporation may be the subject of litigation arising out of its operations. The Corporation is not currently a party to any material litigation. However, 
if any legitimate cause of action arose which was successfully prosecuted against the Corporation, the results of operations and financial condition could be adversely 
affected. Claims under such litigation may be material or may be indeterminate. Various types of claims may be made including, without limitation, breach of contract, 
negligence,  tax  and  employment  matters.  The  outcome  of  such  litigation  is  uncertain  and  may  materially  impact  the  Corporation’s  financial  condition  or  results  of 
operations and the Corporation may be required to incur significant expenses or devote significant resources in defense against any such litigation. Moreover, unfavorable 
outcomes or settlements of litigation could encourage the commencement of additional litigation. 

Work stoppages and other labour disturbances could have a material adverse effect on the Corporation, its business, results from operations and financial 
condition  

Certain  non-management  employees  of  the  Corporation  are  unionized.  The  Corporation  currently  has  seven  union  agreements,  four  of  which  have  expired  on  
December 31, 2021, two others expire on June 30, 2022 and the last on March 31, 2023. If the Corporation is unable to renew the agreements with its unionized staff as they 
come up for renegotiation from time to time, it could result in additional work stoppages and other labour disturbances, which could have a material adverse effect on our business. 

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Management’s Discussion and Analysis 

Challenge by tax authorities of the Corporation’s position on certain income tax matters could have a material adverse effect on the Corporation, its business, 
results from operations and financial condition  

In the normal course of the Corporation's activities, the tax authorities are carrying out ongoing reviews. In that respect, the Corporation is of the view that all expenses claimed 
by the different entities of the group are reasonable and deductible and that the cost amount and capital cost allowance claims of such entities' depreciable properties have 
been correctly determined. There is no assurance that the tax authorities may not challenge these positions. Such challenge,  if successful, may have a material adverse 
effect on the Corporation, its business, results from operations and financial condition. 

The loss of key relationships or changes in the level of service provided by mapping applications and search engines could have a material adverse effect 
on the Corporation, its business, results from operations and financial condition  

The Corporation has entered into agreements with mapping applications and search engines to promote its online directories. These agreements facilitate access to the 
Corporation’s content and customer advertising, allow the Corporation to generate a higher volume of traffic than it would on its own as well as generate business leads 
for its advertisers, while retaining the client relationship. Loss of key relationships or changes in the level of service provided by the mapping applications and search 
engines could impact performance of the Corporation’s internet marketing solutions. In addition, internet marketing services  are provided by many other competitors 
within the markets the Corporation serves, and its clients could choose to work with other, sometimes larger providers of these services, or with other search engines 
directly. The foregoing could have a material adverse effect on the Corporation, its business, results from operations and financial condition. 

The failure of the Corporation’s computers and communications systems could have a material adverse effect on the Corporation, its business, results from 
operations and financial condition  

The Corporation’s business activities rely significantly on the efficient and uninterrupted operation of computers and communications systems as well as those of third 
parties. The Corporation’s media properties, sales and advertising processing, data storage, production, billing, collection and day-to-day operations could be adversely 
impaired by cyber-attacks, or  the failure of such technology, which could in turn have a material adverse effect on the Corporation, its business, results from operations 
and financial condition.  

In addition, the Corporation’s computer and ISIT systems may be vulnerable to damage or interruption from a variety of sources and its disaster recovery systems may 
be deemed ineffective. Any failure of these systems could impair the Corporation’s business. This could have a material adverse effect on the Corporation, its business, 
results from operations and financial condition.  

The inability of the Corporation to generate sufficient funds from operations, debt financings, equity financings or refinancing transactions could have a 
material adverse effect on the Corporation, its business, results from operations and financial condition  

The ability of the Corporation to make scheduled payments under its indebtedness will depend on, among other things, its future operating performance. There can be 
no assurance that the Corporation will be able to generate sufficient cash from its operations to pay its debt obligations. The Corporation’s ability to generate sufficient 
funds from operations, debt financings, equity financings or refinancing transactions is, to a large extent, subject to economic, financial, competitive, operational and 
other factors, many of which are beyond the Corporation’s control. 

There can be no assurance that the Corporation will continue to be able to obtain on a timely basis sufficient funds on terms acceptable to the Corporation to provide 
adequate liquidity and to finance the operating and capital expenditures necessary to overcome the challenges associated with the evolution of its business and support 
its business strategy if cash flows from operations and cash on hand are insufficient. 

Failure to generate sufficient funds, whether from operations or debt or equity financings or refinancing transactions, could require the Corporation to delay or abandon 
some of its anticipated expenditures or to modify its business strategy and could have a material adverse effect on the Corporation, its business, results from operations 
and financial condition. Furthermore, competitors with greater liquidity or their ability to raise money more easily and on less onerous terms could create a competitive 
disadvantage for the Corporation.   

Incremental  contributions  by  the  Corporation  to  its  pension  plans  could  have  a  material  adverse  effect  on  the  Corporation,  its  business,  results  from 
operations and financial condition  

The Corporation may be required to make incremental contributions to its pension plans in the future depending on various factors including future returns on pension 
plan assets, long-term interest rates and changes in pension regulations, which may have a materially negative effect on the Corporation’s liquidity and results from 
operations.  

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Management’s Discussion and Analysis 

The funding requirements of the Corporation’s pension plans, resulting from valuations of its pension plan assets and liabilities, depend on a number of factors, including 
actual  returns  on  pension  plan  assets,  long-term  interest  rates,  plan  demographic  and  pension  regulations.  Changes  in  these  factors  could  cause  actual  future 
contributions to significantly differ from the Corporation’s current estimates and could require the Corporation to make incremental contributions to its pension plans in 
the future and, therefore, could have a materially negative effect on the Corporation’s liquidity, business, results from operations and financial condition.  

There is no assurance that the Corporation’s pension plans will be able to earn their assumed rate of return. A material portion of the Corporation’s pension plans’ assets 
is  invested  in public  equity securities.  As  a result,  the  ability  of  the  Corporation’s pension  plans to  earn the rate  of return  that  management  has  assumed depends 
significantly on the performance of capital markets. The market conditions also impact the discount  rate used to calculate the Corporation’s solvency obligations and 
thereby could also significantly affect the Corporation’s cash funding requirements.   

The impacts of COVID-19 are unpredictable  

The continuing global health, social, political and economic implications of the COVID-19 pandemic are highly unpredictable and could have significant impacts on our 
business, operations and future financial performance. As a result of the scale of the pandemic and the speed at which the global community has been impacted, our 
current and future financial performance, including quarterly and annual revenue growth rates and expenses as a percentage of revenues, may differ significantly from 
our historical performance and our future operating results may fall below expectations. The impacts of the pandemic on our business, operations and future financial 
performance could include, but are not limited to: 

• 

• 

• 

• 

A significant decline in revenue as customer spending slows due to an economic downturn and/or as customer demand otherwise decreases. This decline in 
revenue could persist through and beyond a recessionary period. 

Adverse impacts to our growth rates, cash flows and margins  - particularly if expenses do not decrease across our business at the same pace as revenue 
declines. Many of our expenses are less variable in nature and may not correlate to changes in revenues, such as depreciation and other costs associated with 
its office facilities and maintenance costs. As such, we may not be able to decrease them significantly in the short-term, or we may choose not to significantly 
reduce them in an effort to remain focused on its long-term outlook and opportunities. 

Major  disruptions  to  the  respective  businesses  of  our  principal  customers  and  suppliers  which  could  have  a  material  impact  on  our  business,  operations, 
prospects and revenues and accordingly our financial position.  

The COVID-19 pandemic has caused organizations globally to rapidly and broadly shift to remote working, which has resulted in certain inherent productivity, 
connectivity and oversight challenges. Continued and/or new governmental lockdowns, restrictions, or regulations arising from the COVID-19 pandemic which 
restrict the movement of people in the jurisdictions in which we operate could significantly impact the ability of our employees, partners, customers and vendors 
to work productively. Governmental restrictions have been globally inconsistent, and it is not clear if and when a full return to worksite locations or travel will be 
permitted or for how long or what restrictions will be in place in these jurisdictions at any given time.  

An outbreak or escalation of a contagious disease may adversely affect the Corporation’s business  

A local, regional, national or international outbreak or escalation of a contagious disease, including the COVID-19 virus, Middle East Respiratory Syndrome, Severe 
Acute Respiratory Syndrome, H1N1 influenza virus, avian flu or any other similar illness, or fear of the foregoing, could adversely impact the ability of the Corporation’s 
sales force to  interact  with customers  and  potential  customers,  cause economic  uncertainty decreasing the  willingness  of  customers to purchase  services  from the 
Corporation,  cause  labour  shortages  for  the  Corporation,  interrupt  supplies  from  third  parties  upon  which  the  Corporation  relies,  increase  operating  costs,  result  in 
governmental regulation adversely impacting the Corporation’s business and otherwise have an adverse effect on the Corporation’s business, financial condition and 
results of operations. 

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Management’s Discussion and Analysis 

6.  Controls and Procedures  

As a public entity, we must take steps to ensure that material information regarding our reports filed or submitted under securities legislation fairly presents the financial 
information of YP. Responsibility for this resides with management, including the President and Chief Executive Officer and the Chief Financial Officer. Management is 
responsible for establishing, maintaining and evaluating disclosure controls and procedures, as well as internal control over financial reporting. 

Disclosure Controls and Procedures (DC&P) 

The evaluation of the design and effectiveness of DC&P (as defined in National Instrument 52-109) was performed under the supervision of the President and Chief 
Executive Officer and the Chief Financial Officer. They concluded that the Company’s DC&P were effective, as at December 31, 2021.  

Internal Control over Financial Reporting (ICFR) 

The design and effectiveness of ICFR (as defined in National Instruments 52-109) were evaluated under the supervision of the President and Chief Executive Officer 
and Chief Financial Officer. Based on the evaluations, they concluded that the Company’s ICFR was effective, as at December 31, 2021. 

During the quarter beginning on October 1, 2021 and ended on December 31, 2021, no changes were made to the Company’s ICFR that has materially affected, or is 
reasonably likely to materially affect, the Company’s ICFR. 

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INDEPENDENT AUDITOR’S REPORT 

To the Shareholders of Yellow Pages Limited  

Opinion 

We have audited the consolidated financial statements of Yellow Pages Limited (the “Company”), which comprise the consolidated statements of financial position as at 
December 31, 2021 and 2020, and the consolidated statements of income, comprehensive income, changes in equity and cash flows for the years then ended, and 
notes to the consolidated financial statements, including a summary of significant accounting policies (collectively referred to as the “financial statements”). 

In our opinion, the accompanying financial statements present fairly, in all material respects, the financial position of the Company as at December 31, 2021 and 2020, 
and its financial performance and its cash flows for the years then ended in accordance with International Financial Reporting Standards (“IFRS”). 

Basis for Opinion 

We conducted our audit in accordance with Canadian generally accepted auditing standards (“Canadian GAAS”). Our responsibilities under those standards are further 
described in the Auditor’s Responsibilities for the Audit of the Financial Statements section of our report. We are independent of the Company in accordance with the 
ethical requirements that are relevant to our audit of the financial statements in Canada, and we have fulfilled our other ethical responsibilities in accordance with these 
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Key Audit Matters 

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the consolidated financial statements for the year ended 
December 31, 2021. These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters.  

Recoverability of Deferred Tax Assets — Refer to Notes 3.19.2, 3.21 and 13 to the financial statements 

Key Audit Matter Description 

The Company recognizes deferred income taxes for tax attributes and differences between the carrying values and tax basis of assets and liabilities at enacted statutory 
tax rates in effect for the years in which the differences are expected to reverse. The carrying value of deferred income tax assets are reviewed at each reporting date 
and reduced to the extent it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered in the foreseeable future.   

Given the significant estimation uncertainty related to future taxable income and the determination of the probability that the deferred tax asset will be realized, auditing 
these estimates required a high degree of subjectivity in applying audit procedures and in evaluating the results of those procedures. This resulted in an increased extent 
of audit effort including the involvement of income tax specialists. 

How the Key Audit Matter Was Addressed in the Audit 

Our audit procedures related to future taxable income and the determination of the probability that the deferred income tax assets will be realized included the following, 
among others:  

•  Evaluated future taxable income by: 

•  Evaluating the Company’s ability to accurately estimate future taxable income by comparing actual results to the Company’s historical estimates. 

•  Assessing the reasonability of estimates of future taxable income by evaluating key inputs to the estimates such as revenue and earnings margins against 

historical performance, projections and trends. 

•  Evaluating whether the estimates of future taxable income were consistent with evidence obtained in other areas of the audit. 

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•  With the assistance of income tax specialists, assessed the probability that the deferred income tax assets will be realized by: 

•  Assessing the existing temporary differences available for future utilization to evaluate deferred income tax assets available to the Company.  

•  Assessing the period and sufficiency over which the Company expects to utilize the underlying future tax deductions against future taxable income before they 

expire. 

•  Evaluating whether the taxable income in historical periods was of the appropriate character and available under the tax law. 

Revenues and Allowance for Revenue Adjustments— Refer to Notes 3.17, 3.21, 5, 16 and 20 to the financial statements 

Key Audit Matter Description 

The Company’s revenues consist of contract-based fees made up of a significant volume of low-dollar value transactions and relate to digital and print revenues. While 
digital revenues are primarily recognized over the term of the contract from the point at which service is first provided over the life of the contract, revenues from print 
products are recognized at a point in time upon delivery of the print directories. Further, the Company estimates an allowance for revenue adjustments, which is recorded 
as a reduction of revenue and reflects an estimate for claims expected from customers. This estimate is based in part on the Company’s historical claims experience.  

Auditing of revenues and the allowance for revenue adjustments required significant audit effort due to the volume of transactions, the highly manual process associated 
with portions of the revenue recognition process and the estimation uncertainty inherent to the determination of the allowance. This required a high degree of subjectivity 
in applying audit procedures and in evaluating the results of those procedures. 

How the Key Audit Matter Was Addressed in the Audit 

Our audit procedures related to revenues and the estimate related to the allowance for revenue adjustments included the following, among others:  

•  Evaluated revenues by: 

• 

Testing the mathematical accuracy of the Company’s revenue recognition that is reliant upon manual processes. 

•  Assessing the customer contracts and fulfillment of service for a selection of revenue transactions and evaluating whether the contracts were properly 

recognized into revenues based on the terms and conditions of each contract.  

•  Analyzing revenue recorded by comparing actuals to independently developed expectations. 

• 

Inspecting evidence from a combination of sources, where necessary, assessing considerations for contradictory evidence and evaluating whether revenue 
was appropriately recognized. 

•  Evaluated the allowance for revenue adjustments by: 

•  Assessing the methodologies used by the Company to estimate the allowance for revenue adjustments by understanding the processes adopted to monitor 

and manage claims and collections, testing the mathematical accuracy of this calculation and testing the data used to establish this estimate. 

•  Assessing the Company’s ability to accurately estimate the allowance for revenue adjustments by comparing actual results to the Company’s historical 

estimates. For a selection of historical customer claims, assessed claims to credits issued, debits recorded to revenue, the original contract, correspondence 
between the customer and the sales representative, and other supporting documents. 

Other Information 

Management is responsible for the other information. The other information comprises:  
•  Management’s Discussion and Analysis; and  

• 

The information, other than the financial statements and our auditor’s report thereon, in the Annual Report.  

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Our opinion on the financial statements does not cover the other information and we do not and will not express any form of assurance conclusion thereon. In connection 
with our audit of the financial statements, our responsibility is to read the other information identified above and, in doing so, consider whether the other information is 
materially inconsistent with the financial statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated.  

We obtained Management’s Discussion and Analysis prior to the date of this auditor’s report. If, based on the work we have performed on this other information, we 
conclude that there is a material misstatement of this other information, we are required to report that fact in this auditor’s report. We have nothing to report in this regard.  

The Annual Report is expected to be made available to us after the date of the auditor’s report. If, based on the work we will perform on this other information, we 
conclude that there is a material misstatement of this other information, we are required to report that fact to those charged with governance. 

Responsibilities of Management and Those Charged with Governance for the Financial Statements 

Management is responsible for the preparation and fair presentation of the financial statements in accordance with IFRS, and for such internal control as management 
determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, management is responsible for assessing the Company’s ability to continue as a going concern, disclosing, as applicable, matters 
related to going concern and using the going concern basis of accounting unless management either intends to liquidate the Company or to cease operations, or has no 
realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the Company’s financial reporting process. 

Auditor’s Responsibilities for the Audit of the Financial Statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with Canadian GAAS will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually 
or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

As part of an audit in accordance with Canadian GAAS, we exercise professional judgment and maintain professional skepticism throughout the audit. We also: 

• 

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive 
to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement 
resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of 
internal control. 

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the 

purpose of expressing an opinion on the effectiveness of the Company’s internal control.  

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management. 

•  Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material 

uncertainty exists related to events or conditions that may cast significant doubt on the Company’s ability to continue as a going concern. If we conclude that a 
material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are 
inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or 
conditions may cause the Company to cease to continue as a going concern. 

•  Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the 

underlying transactions and events in a manner that achieves fair presentation. 

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Company to express an opinion on 

the financial statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3 4

 
 
We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including 
any significant deficiencies in internal control that we identify during our audit. 

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate 
with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards. 

From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the financial statements 
of the current period and are therefore the key audit matters. We describe these matters in our auditor's report unless law or regulation precludes public disclosure about 
the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing 
so would reasonably be expected to outweigh the public interest benefits of such communication. 

The engagement partner on the audit resulting in this independent auditor’s report is Gianmarco Lombardi. 

(signed) Deloitte LLP1 

Montréal, Québec 
February 9, 2022 
__________________ 
1 CPA auditor, CA, public accountancy permit No. A125494 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3 5

 
 
 
Consolidated Statements of Financial Position 
(in thousands of Canadian dollars) 

As at 

ASSETS 
CURRENT ASSETS 

Cash  
Trade and other receivables (Notes 5 and 20) 
Prepaid expenses 
Deferred publication costs  
Net investment in subleases (Note 6) 

TOTAL CURRENT ASSETS 
NON-CURRENT ASSETS 
Deferred commissions 
Financial and other assets (Note 20) 
Right-of-use assets (Note 6) 
Net investment in subleases (Note 6) 
Property and equipment (Note 7) 
Intangible assets (Note 8) 
Deferred income taxes (Note 13) 

TOTAL NON-CURRENT ASSETS 

TOTAL ASSETS 

LIABILITIES AND EQUITY  
CURRENT LIABILITIES 

Trade and other payables (Note 9) 
Income taxes payable 
Provisions (Note 10) 
Deferred revenues (Note 5) 
Current portion of lease obligations (Note 6) 

TOTAL CURRENT LIABILITIES 
NON-CURRENT LIABILITIES 
Provisions (Note 10) 
Post-employment benefits (Note 11) 
Lease obligations (Note 6) 
Exchangeable debentures (Note 12) 

TOTAL NON-CURRENT LIABILITIES 
TOTAL LIABILITIES 
CAPITAL AND RESERVES 
DEFICIT 
TOTAL EQUITY  
TOTAL LIABILITIES AND EQUITY  

December 31, 2021 

December 31, 2020 

$ 

$ 

$ 

$ 

123,559 
42,267 
4,137 
1,945 
1,485 
173,393 

1,959 
1,671 
9,752 
25,189 
5,249 
58,747 
29,269 
131,836 
305,229 

34,931 
5,305 
21,090 
1,622 
2,940 
65,888 

1,051 
75,220 
46,939 
− 
123,210 
189,098 
6,498,894 
(6,382,763) 
116,131 
305,229 

$ 

$ 

$ 

$ 

153,492 
62,896 
4,826 
2,115 
1,206 
224,535 

1,921 
4,009 
11,081 
25,609 
6,609 
70,700 
21,915 
141,844 
366,379 

33,522 
− 
22,076 
1,496 
3,011 
60,105 

986 
125,009 
49,863 
101,115 
276,973 
337,078 
6,555,780 
(6,526,479) 
29,301 
366,379 

The accompanying notes are an integral part of these consolidated financial statements. 

Approved on behalf of Yellow Pages Limited by 

(Signed) 
Susan Kudzman, Director and Chair of the Board 

(Signed) 
Rob Hall, Director and Chair of the Audit Committee 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3 6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Income 
(in thousands of Canadian dollars, except share and per share information) 

For the years ended December 31, 

Revenues (Note 16) 

Operating costs (Note 15) 

Income from operations before depreciation and amortization, and restructuring and other charges  
Depreciation and amortization (Notes 6,7 and 8) 

Restructuring and other charges (Note 10) 

Income from operations 

Financial charges, net (Note 18) 

Loss on early repayment of debt (Note 12) 

Loss on sale of businesses (Note 4) 

Earnings before income taxes 
(Recovery of) provision for income taxes (Note 13) 

Net earnings  

Basic earnings per share  

Weighted average shares outstanding – basic earnings per share (Note 14) 

Diluted earnings per share  
Weighted average shares outstanding – diluted earnings per share (Note 14) 

The accompanying notes are an integral part of these consolidated financial statements. 

$ 

$ 

$ 

$ 

2021 

287,646 

185,646 

102,000 

19,635 

5,344 

77,021 

9,343 

7,764 
− 
59,914 

(10,721) 

70,635 

2.68 

26,337,343 

2.64 

26,722,245 

$ 

$ 

$ 

$ 

2020 

333,538 

204,096 

129,442 

27,664 

8,131 

93,647 

14,512 
− 
423 

78,712 

18,414 

60,298 

2.27 

26,602,728 

2.10 

32,558,101 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3 7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income 
(in thousands of Canadian dollars) 

For the years ended December 31, 

Net earnings   

Other comprehensive income:   

Items that will not be reclassified subsequently to net earnings  
Actuarial gains (losses) (Note 11) 
Income taxes relating to items that will not be reclassified subsequently to net earnings 

Other comprehensive income (loss) 

Total comprehensive income  

The accompanying notes are an integral part of these consolidated financial statements. 

2021 

70,635 

45,506 

(12,014) 

33,492 

104,127 

$ 

$ 

2020 

60,298 

(1,931) 

512 

(1,419) 

58,879 

$ 

$ 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3 8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Changes in Equity 
(in thousands of Canadian dollars) 

For the years ended December 31, 

Shareholders’ 

capital       

Restricted  

$ 

(Note 14)  
3,992,754 
− 
− 
− 

− 
(54,771) 

141 
− 
− 
− 
− 

− 
3,938,124 

$ 

Shareholders’ 

Balance, December 31, 2020 
Other comprehensive income 
Net earnings 
Total comprehensive income 
Repayment of exchangeable 
debentures (Note 12) 

Repurchase of common shares  
Shared issued under the stock option 

plan (Note 17) 

Dividends to shareholders (Note 14) 
Restricted shares settled  
Restricted shares (Note 17) 
Stock options (Note 17) 
Common shares subject to  
repurchase (Note 14) 
Balance, December 31, 2021 

Balance, December 31, 2019 
Other comprehensive loss 
Net earnings 
Total comprehensive income 
Repurchase of exchangeable 
debentures (Note 12) 

Repurchase of common shares  
Shared issued under the stock option 

plan (Note 17) 

Dividends to shareholders (Note 14) 
Restricted shares settled  
Restricted shares (Note 17) 
Stock options (Note 17) 
Common shares subject to  
repurchase (Note 14) 
Balance, December 31, 2020 

$  (19,318)  $ 

shares  Warrants 
1,456 
− 
− 
− 

− 
− 
− 

Compound  
financial  
instruments 
3,617 
$ 
− 
− 
− 

Stock-based  
compensation 
and other 
reserves 
120,218 
− 
− 
− 

$ 

Reduction  
of capital 
reserve 

Total capital  
and reserves  
$  2,457,053  $  6,555,780 
− 
− 
− 

− 
− 
− 

− 
− 

− 
− 
630 
− 
− 

− 

$  (18,688)  $ 

− 
− 

− 
− 
− 
− 
− 

− 
1,456 

$ 

(3,617) 
− 

− 
− 
− 
− 
− 

− 
− 

− 
− 

(30) 
64 
(566) 
297 
623 

− 
− 

− 
− 
− 
− 
− 

(3,617) 
(54,771) 

111 
64 
64 
297 
623 

343 
120,949 

343 
$  2,457,053  $  6,498,894 

− 

$ 

$ 

Deficit 
(6,526,479)  $ 
33,492 
70,635 
104,127 

4,946 
49,437 

− 
(14,794) 
− 
− 
− 

− 

$ 

(6,382,763)  $ 

Compound  
financial  
instruments1 

Warrants 

capital       

(Note 14)  
4,031,685  $ 

$ 

Restricted  
shares 
(21,421)  $ 
− 
− 
− 

1,456  $ 
− 
− 
− 

− 
− 

− 
− 
− 
− 
− 

− 
− 

− 
− 
2,103 
− 
− 

− 
− 
− 

− 
(39,231) 

300 
− 
− 
− 
− 

− 

Stock-based 
compensation 
and other 
reserves 
123,410 
− 
− 
− 

3,619  $ 
− 
− 
− 

(2) 
− 

− 
− 
− 
− 
− 

− 
− 

(77) 
42 
(2,103) 
(642) 
567 

$ 

3,992,754  $ 

− 
(19,318)  $ 

− 
1,456  $ 

− 
3,617  $ 

(979) 
120,218 

Reduction 
of capital 
reserve 

Total capital  
and reserves  

$  2,457,053  $  6,595,802  $ 

− 
− 
− 

− 
− 

− 
− 
− 
− 
− 

− 

− 
− 
− 

(2) 
(39,231) 

223 
42 
− 
(642) 
567 

(979) 

Deficit 
(6,612,462)  $ 
(1,419) 
60,298 
58,879 

− 
35,954 

− 
(8,850) 
− 
− 
− 

− 

$  2,457,053  $  6,555,780  $ 

(6,526,479)  $ 

2021 

Total  
equity 
29,301 
33,492 
70,635 
104,127 

1,329 
(5,334) 

111 
(14,730) 
64 
297 
623 

343 
116,131 

2020 

Total  
equity 
(16,660) 
(1,419) 
60,298 
58,879 

(2) 
(3,277) 

223 
(8,808) 
− 
(642) 
567 

(979) 
29,301 

1    The equity component of the exchangeable debentures presented above is net of income taxes of $1.3 million.   

The accompanying notes are an integral part of these consolidated financial statements.

YELLOW PAGES LIMITED ANNUAL REPORT 2021

3 9

 
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows 
(in thousands of Canadian dollars) 

For the years ended December 31, 

OPERATING ACTIVITIES 

Net earnings   
Adjusting items  

Stock-based compensation expense (recovery) − equity settled 
Depreciation and amortization 
Restructuring and other charges  
Financial charges, net 
Loss on early repayment of debt (Note 12) 
Loss on sale of businesses (Note 4) 
(Recovery of) provision for income taxes  

Change in operating assets and liabilities 
Funding of post-employment benefit plans in excess of costs 
Restructuring and other charges paid (Note 10) 
Interest paid 
Income taxes received, net 

INVESTING ACTIVITIES 

Additions to intangible assets  
Additions to property and equipment 
Payments received from net investment in subleases, net of commissions  
Proceeds on sale of businesses (Note 4) 

FINANCING ACTIVITIES 

Repayment of exchangeable debentures (Note 12) 
Repurchase of common shares (Note 14) 
Issuance of common shares (Note 14) 
Payment of lease obligations (Note 6) 
Dividends paid (Note 14) 

NET (DECREASE) INCREASE IN CASH  
CASH, BEGINNING OF YEAR 

CASH, END OF YEAR 

The accompanying notes are an integral part of these consolidated financial statements

2021 

2020 

$ 

70,635 

$ 

60,298 

920 
19,635 
5,344 
9,343 
7,764 
− 
(10,721) 
21,743 
(7,523) 
(5,987) 
(6,574) 
− 
104,579 

(4,957) 
(117) 
593 
− 
(4,481) 

(107,033) 
(5,334) 
111 
(3,045) 
(14,730) 
(130,031) 
(29,933) 
153,492 

123,559 

$ 

(75) 
                27,664  
                   8,131  
                14,512  
− 
                      423  
                18,414  
21,535 
(3,364) 
(10,038) 
(10,762) 
260 
126,998 

(5,328) 
(245) 
1,002 
1,564 
(3,007) 

(56) 
(3,277) 
223 
(2,989) 
(8,808) 
(14,907) 
109,084 
44,408 

153,492 

$ 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 0

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

1.   Description  

Yellow Pages Limited, through its subsidiaries, offers local and national businesses access to digital and print media and marketing solutions to reach consumers in all 
the provinces and territories of Canada. References herein to Yellow Pages Limited (or the “Company”) represent the financial position, financial performance, cash flows 
and disclosures of Yellow Pages Limited and its subsidiaries on a consolidated basis. 

Yellow  Pages  Limited’s  registered  head  office  is  located  at  1751  Rue  Richardson,  Montreal,  Québec,  Canada,  H3K  1G6  and  the  common  shares  of  
Yellow Pages Limited are listed on the Toronto Stock Exchange (“TSX”) under the symbol “Y”.   

The Board of Directors (the “Board”) approved the consolidated financial statements for the years ended December 31, 2021 and 2020 on February 9, 2022 for publication 
on February 10, 2022.   

2.   Revised standards 

2.1  Standards, interpretations  and  amendments  to  published  standards  that  are issued but not  yet  effective on  the  consolidated  financial 
statements 

Amendments to IAS 37 - Provisions, Contingent Liabilities and Contingent Assets 

On May  14, 2020, the International  Accounting  Standards  Board (IASB)  issued  amendments to  IAS  37  –  Provisions,  Contingent  Liabilities,  and  Contingent  Assets, 
specifying which costs a company should include as the cost of fulfilling a contract when assessing whether a contract is onerous. The amendments to IAS 37, clarify 
that for the purpose of assessing whether a contract is onerous, the cost of fulfilling the contract includes both the incremental costs of fulfilling that contract and an 
allocation of other costs that relate directly to fulfilling contracts. The amendments are effective for contracts for which an entity has not yet fulfilled all its obligations on 
or after January 1, 2022. Earlier application is permitted. The Company is assessing the impact of adopting these amendments on its financial statements. 

Amendments to IAS 8 – Accounting Policies, Changes in Accounting Estimates and Errors 

On February 12, 2021, the IASB, issued amendments to IAS 8, these amendments introduce the definition of an accounting estimate and include other amendments to 
IAS 8 to help entities distinguish changes in accounting estimates from changes in accounting policies. The amendments are effective for annual periods beginning on 
or after January 1, 2023 and changes in  accounting policies and changes in accounting estimates that occur on or after the start of that period. Earlier application  is 
permitted. The Company is assessing the impact of adopting these amendments on its financial statements. 

Amendments to IFRS 3 – Business Combinations 

These amendments to the implementation guidance of IFRS 3 clarify the definition of a business to assist entities to determine whether a transaction should be accounted 
for  as  a  business  combination  or  an  asset  acquisition.  The  amendments  are  effective  for  annual  reporting  periods  beginning  on  or  after  January  1,  2022.  These 
amendments may have an impact on the accounting of future business combinations, if any.  

Amendments to IAS 1 - Presentation of Financial Statements  

The amendments to IAS 1 provide a more general approach to the classification of liabilities based on the contractual arrangements in place at the reporting date. The 
amendments clarify that the classification of liabilities as current or non-current should be based on rights that are in existence at the end of the reporting period and align 
the wording in all affected paragraphs to refer to the right to defer settlement by at least twelve months and make explicit  that only rights in place at the end of the 
reporting period should affect the classification of a liability. The amendments are effective for annual reporting periods beginning on or after January 1, 2023 and are to 
be applied retrospectively. The Company is assessing the impact of adopting these amendments on its financial statements. 

Amendments to IAS 12 – Income taxes  

On May 7, 2021, IASB published Deferred Tax related to Assets and Liabilities arising from a Single Transaction. The amendments clarify the accounting for deferred 
tax on transactions that, on initial recognition, give rise to equal taxable and deductible temporary differences. The amendments are effective for annual reporting periods 
beginning on or after January 1, 2023. Early adoption is permitted. The Company is assessing the impact of adopting these amendments on its financial statements. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 1

 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

3.   Basis of presentation and significant accounting policies 

3.1 Statement of compliance 

These consolidated financial statements of Yellow Pages Limited and its subsidiaries were prepared by management in accordance with International Financial Reporting 
Standards (IFRS). These financial statements have been prepared in accordance with the following significant accounting policies that have been applied consistently to 
all periods presented throughout the consolidated entities.  

3.2 Basis of measurement  

The consolidated financial statements have been prepared on the historical cost basis except for the revaluation of certain assets and liabilities (including derivative 
instruments) at fair value as explained in the policies below. 

3.3 Functional and presentation currency  

The consolidated financial statements are presented in Canadian dollars, which is the functional and presentation currency of Yellow Pages Limited.  

3.4 Basis of consolidation 

3.4.1 Subsidiaries  

Subsidiaries that are directly controlled by Yellow Pages Limited or indirectly controlled through other consolidated subsidiaries are fully consolidated. Subsidiaries are 
all entities over which Yellow Pages Limited exercises control.  

Subsidiaries are fully consolidated from the effective date of acquisition up to the effective date of disposal. Intercompany assets, liabilities, and transactions between 
fully consolidated companies are eliminated. Gains and losses on internal transactions with controlled companies are fully eliminated. Accounting policies and methods 
are modified where necessary to ensure consistency of accounting treatment at the Yellow Pages Limited level. 

3.4.2 Business combinations  

Acquisitions of subsidiaries and businesses are accounted for using the acquisition method. The cost of the acquisition is measured at the aggregate of the fair values, 
at the date of exchange, of assets given, liabilities incurred or assumed, and equity instruments issued by Yellow Pages Limited in exchange for control of the acquired 
entity. Transaction costs associated with business acquisitions are recognized in the statement of income, as incurred.  

3.5 Cash  

3.5.1 Cash 

Cash consists of funds on deposit and, from time to time, highly liquid investments with a purchased maturity of three months or less.  

3.6 Financial instruments 

Financial assets and financial liabilities are recognized in the Company’s statement of financial position when the Company becomes a party to the contractual provisions 
of the instrument.  

Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable to the acquisition or issue of financial assets 
and financial liabilities (other than financial assets and financial liabilities at fair value through profit or loss) are added to or deducted from the fair value of the financial 
assets or financial liabilities, as appropriate, on initial recognition. Transaction costs directly attributable to the acquisition of financial assets or financial liabilities at fair 
value through profit or loss are recognized immediately in profit or loss. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 2

 
3.6.1 Financial assets  

Initial recognition and measurement 

Financial  assets  are  classified  into  the  following  specified  categories:  “amortized  cost”;  “fair  value  through  other  comprehensive  income  for  equity  investment” 
(“FVOCI – equity investment”); and “fair value through profit or loss” (“FVTPL”).  

The classification of financial assets at initial recognition depends on the financial asset’s contractual cash flow characteristics and the Company’s business model for 
managing them.  

The  Company’s  business  model  for  managing  financial  assets  refers  to  how  it  manages  its  financial  assets  in  order  to  generate  cash  flows.  The  business  model 
determines whether cash flows will result from collecting contractual cash flows, selling the financial assets, or both.  

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Subsequent measurement 

Financial asset at amortized cost 

The Company measures financial assets at amortized cost if both of the following conditions are met:  

• 
• 

The financial asset is held within a business model with the objective to hold financial assets in order to collect contractual cash flows; and  
The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount 
outstanding.  

Financial assets at amortized cost are subsequently measured using the effective interest  rate (“EIR”) method and are subject to impairment. Gains and losses are 
recognized in profit or loss when the asset is derecognized, modified or impaired.  

The Company’s financial assets at amortized cost include trade and other receivables, net investment in subleases, and cash. 

Financial assets at fair value through other comprehensive income for equity investment (“FVOCI – equity investment”) 

Upon initial recognition, the Company can elect to classify irrevocably its equity investments as equity instruments designated at FVOCI when they meet the definition of 
equity under IAS 32 — Financial Instruments: Presentation and are not held for trading. The classification is determined on an instrument-by-instrument basis. 

Gains and losses on these financial assets are never recycled to profit or loss. Dividends are recognized as other income in the statement of profit or loss when the right 
of payment has been established, except when the Company benefits from such proceeds as a recovery of part of the cost of the financial asset, in which case, such 
gains are recorded in OCI.  

Financial asset at fair value through profit or loss (“FVTPL”) 

Financial assets at FVTPL include financial assets held for trading, financial assets designated upon initial recognition at fair value through profit or loss, or financial 
assets mandatorily required to be measured at fair value. Financial assets are classified as held for trading if they are acquired for the purpose of selling or repurchasing 
in  the  near  term.  Derivatives,  including  separated  embedded  derivatives,  are  also  classified  as  held  for  trading  unless  they  are  designated  as  effective  hedging 
instruments.  Financial  assets  with  cash  flows  that  are  not solely  payments  of principal  and  interest  are  classified  and measured  at  fair value through profit or  loss, 
irrespective of the business model. Financial assets at FVTPL are carried in the statement of financial position at fair value with net changes in fair value recognized in 
the statement of profit or loss. 

The Company has a loan receivable associated with a forward contract under this category. The loan receivable is included in other receivables.  

An  embedded  derivative  is  a component  of  a hybrid  contract that  also  includes  a non-derivative  host  –  with  the  effect that some  of  the  cash flows of  the  combined 
instrument vary in a way similar to a stand-alone derivative. A derivative embedded in a hybrid contract, with a financial liability or non-financial host, is separated from 
the host and accounted for as a separate derivative if it is separated from the host when certain conditions are met and accounted for as a separate derivative. Embedded 
derivatives are measured at fair value with changes in fair value recognized in profit or loss. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 3

 
 
 
Derecognition  

The Company derecognizes a financial asset when the contractual rights to the cash flows from the asset expire, or when it transfers the financial asset and substantially 
all the risks and rewards of ownership of the asset to another party. 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

There is no reclassification on derecognition of equity investments at FVOCI. 

Impairment of financial assets 

In relation to the impairment of financial assets, IFRS 9 requires an expected credit loss (“ECL”) model. The ECL model requires the Company to account for the ECL 
and changes in the ECL at each reporting date to reflect changes in credit risk since initial recognition of the financial assets. For trade receivables (including contract 
assets), the Company applied the simplified approach permitted under IFRS 9, which requires lifetime ECL to be recognized from initial recognition. While cash and other 
receivables and net investment in subleases are also subject to the impairment requirements under IFRS 9, the identified ECL was insignificant. The lifetime ECL related 
to doubtful accounts for trade receivables (also referred to as allowance for doubtful accounts) is established based on various factors, including amongst others the age 
of the exposure and in some case the customer’s solvency.   

At each reporting  date, the  Company  assesses  whether  financial  assets are  credit  impaired.  The  Company  will  consider  a  financial  asset to  be  in  default  when the 
indebted party is unlikely to pay its obligations to the Company in full, without recourse by the Company to actions such as realizing security (if any). The Company 
elected to consider that default does not occur when a financial asset is 90 days past due as the Company has reasonable and supportable information to demonstrate 
that a more lagging default criterion is more appropriate, and that default risk is not necessarily increased. In assessing whether an indebted party is in default, the 
Company  will  consider  indicators that  are qualitative (e.g. breach  of conditions),  quantitative  (e.g.  overdue  status),  and data  developed  internally  and  obtained from 
external sources. Inputs into the assessment of whether a financial asset is in default and their significance may vary over time to reflect circumstances. The same factors 
are  considered  when  determining  whether to  write-off amounts charged to the  ECL  allowance  for trade receivables  against the customer accounts  receivable.  The 
assessment of the probability of default and loss given default is based on historical data adjusted for current customer circumstances. No customer accounts receivable 
is written-off directly to the bad debt expense. 

3.6.2 Financial liabilities  

Initial recognition and measurement  

Financial liabilities are classified, at initial recognition, as financial liabilities designated at fair value through profit or loss (“FVTPL”), loans and borrowings, payables, or 
as derivatives designated as hedging instruments in an effective hedge, as appropriate. All financial liabilities are recognized initially at fair value and, in the case of loans 
and borrowings and payables, at fair value less transaction costs. 

The Company’s financial liabilities include trade and other payables and lease obligations. 

Yellow Pages Limited recognizes all financial liabilities, specifically exchangeable debentures, and trade and other payables, initially at fair value less transaction costs 
and subsequently at amortized cost, using the effective interest method. 

Subsequent measurement  

The measurement of financial liabilities depends on their classification, as described below:  

Loans and borrowings  

After initial recognition, interest-bearing loans and borrowings are subsequently measured at amortized cost using the EIR method. Gains and losses are recognized in 
profit or loss when the liabilities are derecognized as well as through the EIR amortization process. Amortized cost is calculated by taking into account any discount or 
premium on acquisition and fees or costs that are an integral part of the EIR. The EIR amortization is included as finance charges in the statement of profit or loss. This 
category applied to exchangeable debentures. 

Derecognition 

The Company derecognizes financial liabilities when, and only when, the Company's obligations are discharged, cancelled or have expired. The difference between the 
carrying amount of the financial liability derecognized and the consideration paid and payable is recognized in profit or loss.   

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 4

 
3.7 Deferred publication costs 

Deferred publication costs are recognized for direct and incremental publication costs incurred during the sale, manufacturing and distribution of telephone print directories 
as well as the sale, provisioning and fulfillment of digital products and services. The intangible asset represents costs that will be recovered in future periods, when the 
related directories revenues, digital products and services revenues are recognized. An asset is capitalized when the following conditions are met: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

•  Yellow Pages Limited has control over the contract for which the costs were incurred; 
• 
• 
• 

The control results from past events;  
Future economic benefits are expected to flow to Yellow Pages Limited; and 
The asset is identifiable, non-monetary and without physical substance. 

Deferred publication costs are initially measured at cost and are recognized in operating costs upon delivery of the publication or fulfillment of the digital products and 
services. 

3.8 Deferred commissions 

Deferred commissions paid represent costs to obtain new sales contracts. These costs are amortized on a straight-line basis over a two-year period as this reflects the 
expected period of benefit. The Company recognizes as an expense, the commissions paid for contract renewals with revenue recognized within one year or less. 

3.9 Property and equipment 

Property  and  equipment  are  recognized  at  cost  less  accumulated  depreciation  and  impairment  losses.  The  various  components  of  property  and  equipment  are 
depreciated separately based on their estimated useful lives and therefore, their depreciation periods are significantly different. The cost of an asset includes the expenses 
that are directly attributable to its acquisition.  

Subsequent costs are included in the carrying value of the asset or recognized as a separate component, where necessary, if it is probable that future economic benefits 
will flow to Yellow Pages Limited and the cost of the asset can be reliably measured. All other repair and maintenance costs are expensed in the year they are incurred. 
Depreciation is calculated using the straight-line method, based on the capitalized costs, less any residual value over a period corresponding to the useful life of each 
asset.  

As at December 31, 2021, the expected useful lives are as follows: 

Office equipment 
Computer equipment 
Leasehold improvements 

10 years 
3 years 
Shorter of term of lease or useful life 

The residual value, the depreciation method and the useful life of an asset are reviewed at a minimum annually. Property and equipment are tested for impairment when 
an indication of impairment exists. When the asset’s recoverable amount is less than its net carrying value, an impairment loss is recognized. Where an individual asset 
does not generate independent cash inflows, Yellow Pages Limited determines the recoverable amount of the cash generating units (“CGUs”) or group of CGUs to which 
the asset belongs. 

3.10 Leases 

At inception of a contract, the Company assesses whether a contract is, or contains, a lease. A contract is, or contains, a lease if the contract conveys the right to control 
the use of an identified asset for a period of time in exchange for consideration. To assess whether a contract conveys the right to control the use of an identified asset, 
the Company assesses whether: 

• 
• 
• 

The contract involves the use of an identified asset;  
The Company has the right to obtain substantially all of the economic benefits from use of the asset throughout the period of use; and  
The Company has the right to direct the use of the asset.  

At inception, the Company allocates the consideration in the contract to each lease component on the basis of the relative stand-alone prices.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 5

 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

3.10.1 As a lessee 

The  Company  recognizes  a  right-of-use  asset  and  a  lease  obligation  at  the  lease  commencement  date.  The  right-of-use  asset  is  initially  measured  at  cost,  which 
comprises the initial amount of the lease obligation adjusted for any lease payments made at or before the commencement date, plus any initial direct costs incurred and 
an estimate of costs to dismantle and remove the underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received.  

The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of the useful life of the right-of-
use  asset  or  the  end  of the  lease term.  The estimated  useful  lives  of  right-of-use  assets  are  determined  on the same  basis as  those  of  property and  equipment. In 
addition, the right-of-use asset is periodically reduced by impairment losses, if any, and adjusted for certain remeasurements of the lease obligation. Right-of-use assets 
are  tested for  impairment  in  accordance  with IAS  36  –  Impairment  of  Assets,  and  impairments  are  recorded  in restructuring and  other  charges on  the  consolidated 
statements of income. 

The lease obligation is initially measured at the present value of the lease payments that are not paid at the commencement date, discounted using the interest rate 
implicit in the lease or, if that rate cannot be readily determined, the Company's incremental borrowing rate. Generally, the Company uses its incremental borrowing rate 
(“IBR”) as the discount rate.  

The lease obligation is subsequently measured at amortized cost using the effective interest method (EIR) and is adjusted for accrued interest and lease payments when 
there is a change in future lease payments arising from a change in an index or rate. It is remeasured if there is a change in the Company's estimate of the amount 
expected to be payable under a residual value guarantee, if there are modifications to the lease conditions such as a change  of square footage of a lease, or if the 
Company changes its assessment of whether it will exercise a purchase, extension or termination option.  

When the lease obligation is remeasured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset or is recorded in profit or loss 
if the carrying amount of the right-of-use asset has been reduced to zero.  

For short-term leases (lease term of 12 months or less) and leases of low-value assets, as permitted, the Company has opted to recognize a lease expense on a straight-
line basis. This expense is presented within Operating Costs in the consolidated statements of income. The amounts related to these low value leases are insignificant. 

3.10.2 As a lessor 

When the Company acts as a lessor, it determines at lease commencement whether each lease is a finance lease or an operating lease.  

To classify each lease, the Company makes an overall assessment of whether the lease transfers to the lessee substantially all of the risks and rewards of ownership 
incidental to ownership of the underlying asset. If this is the case, then the lease is a finance lease; if not, then it is an operating lease. As part of this assessment, the 
Company considers certain indicators such as whether the lease is for the major part of the economic life of the asset.  

The Company assessed and classified its subleases as finance leases, and therefore derecognized the right-of-use assets relating to the respective head leases being 
sublet,  recognized  lease  receivables  equal  to  the  net  investment  in  the  subleases,  retained  the  previously  recognized  lease  obligations  in  its  capacity  as  lessee, 
recognized the related interest expense thereafter and recognized interest income on the subleases receivable in its capacity as finance lessor.  

3.11 Intangibles assets 

Intangible assets acquired through a business combination are identified and recognized separately from goodwill where they arise from legal or contractual rights or are 
capable of being separated from the acquiree and sold, transferred, licensed or exchanged. The cost of such intangible assets is deemed to be  their fair value at the 
acquisition date. Intangible assets not acquired through a business combination are reported at cost less accumulated amortization and accumulated impairment losses. 

Internally-generated  intangible  assets,  consisting  of  software  used  by  the  Company,  are recognized  to the  extent the  criteria  in  IAS 38  − Intangible  Assets  are met. 
Development costs for internally-generated intangible assets are capitalized at cost if, and only if, Yellow Pages Limited can demonstrate: 

• 
• 
• 
• 
• 
• 

the technical feasibility of completing the asset so that it will be available for use or sale;   
the intention to complete the intangible asset and use or sell it;  
the ability to use or sell the intangible asset;  
how the intangible asset will generate probable future economic benefits;  
the availability of adequate technical, financial and other resources to complete the development and to use or sell the intangible asset; and 
the ability to measure reliably the expenditure attributable to the intangible asset during its development.   

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 6

 
The amount initially recognized for internally-generated intangible assets is the sum of the expenditures incurred from the date when the intangible asset first meets the 
recognition criteria listed above. Where no internally-generated intangible asset can be recognized, development expenditures are charged to the statement of income 
in the period in which they are incurred. 

Internally-generated intangible assets include the cost of software tools and licenses used in the development of Yellow Pages Limited’s systems, as well as all directly 
attributable payroll and consulting costs. These items are not amortized until the assets are available for use.  

Following  initial  recognition,  intangible  assets  are  carried  at  cost  less  any  accumulated  amortization  and  any  accumulated  impairment  loss.  Intangibles  assets  are 
amortized, as follows: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Non-competition agreements  
Customer-related intangible assets 
Trademarks 
Domain names 
Software 

Straight-line over shorter of 7 years or life of agreement  
Straight-line over a period not exceeding 3 years 
Straight-line over 10 years 
Straight-line over 4 – 12 years 
Straight-line over 3 years 

The estimated useful life and amortization method are reviewed at the end of each reporting period or annual reporting period, with the effect of any changes in estimate 
being accounted for on a prospective basis.  

An intangible asset is de-recognized on disposal, or when no future economic benefits are expected from use or disposal. Gains or losses arising from the de-recognition 
of an intangible asset, measured as the difference between the net disposal proceeds or fair value, as applicable, and the carrying value of the asset, are recognized in 
the statement of income when the asset is de-recognized.  

3.12 Impairment of tangible and intangible assets  

At each reporting date, Yellow Pages Limited determines whether there are any indications that the carrying values of its finite life tangible and intangible assets are 
impaired. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss, if any. Where it is not 
possible to estimate the recoverable amount of an individual asset, Yellow Pages Limited estimates the recoverable amount of the CGU or group of CGUs to which the 
asset belongs. A CGU is the smallest identifiable group of assets that generate cash inflows that are independent of those from other assets. 

Intangible assets with indefinite useful lives, intangible assets not yet available for use and goodwill, if any, are tested for impairment annually, and whenever there is an 
indication that the asset may be impaired. A majority of the Company’s intangible assets do not have cash inflows independent of those from other assets and as such, 
are tested within their respective CGUs.  

The recoverable amount is the higher of fair value less costs of disposal and value in use. In assessing value in use, the estimated future cash flows are discounted to 
their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset (or CGU) for 
which the estimates of future cash flows have not been adjusted.   

If the recoverable amount of an asset (or CGU) is estimated to be less than its carrying value, the carrying value of the asset (or CGU) is reduced to its recoverable 
amount. An impairment loss is recognized immediately in the statement of income.  

If the recoverable amount of a CGU or group of CGUs is less than the carrying amount, the impairment loss is allocated first to reduce the carrying amount of goodwill, 
if any, and then to the other assets of the unit pro-rata on the basis of the carrying amount of each asset in the unit. The Company does not reduce the carrying value of 
an asset below the highest of its fair value less costs of disposal and its value in use. 

3.13 Trade and other payables  

Trade  and other payables,  including  accruals,  are  recorded when  Yellow  Pages  Limited  is  required  to make  future payments as  a  result  of  purchases  of assets  or 
services. Trade and other payables are carried at amortized cost. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 7

 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

3.14 Provisions 

Provisions are recognized when Yellow Pages Limited has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources 
will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation.  

The amount recognized as a provision is the best estimate of the consideration required to settle the present obligation at the reporting date, taking into account the risks 
and uncertainties surrounding the obligation. Provisions are measured at the present value of the expenditures expected to be required to settle the obligation using a 
pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the obligation. The increase in the provision due to passage of 
time is recognized as a financial charge. Provisions are reversed when new external factors, such as market conditions, or internal factors indicates that the recoverable 
amount is higher or lower than originally anticipated.  

3.14.1 Onerous contracts 

Present obligations arising under onerous contracts are recognized and measured as provisions. An onerous contract is considered to exist where Yellow Pages Limited 
has a contract under which the unavoidable costs of meeting the obligations under the contract exceed the economic benefits expected to be received under it. 

3.14.2 Restructuring 

A restructuring provision is recognized when Yellow Pages Limited has developed a detailed formal plan for the restructuring and has raised a valid expectation in those 
affected that it will carry out the restructuring by starting to implement the plan or announcing its main features to those affected by it. The measurement of a restructuring 
provision includes only the direct expenditures arising from the restructuring, which are those amounts that are both necessarily entailed by the restructuring and not 
associated with the ongoing activities of the entity.  

3.15 Employee benefits  

3.15.1 Defined contribution plans  

A defined contribution plan is a post-employment benefit plan under which an entity pays fixed contributions into a separate entity and will have no legal or constructive 
obligation to pay further amounts. Obligations for contributions to defined contribution pension plans are recognized as an employee benefit expense in the statement of 
income when they are due. Prepaid contributions are recognized as an asset to the extent that a cash refund or a reduction in future payments is available.  

3.15.2 Defined benefit plans  

A defined benefit plan is a post-employment benefit plan other than a defined contribution plan. Yellow Pages Limited’s net obligation in respect of defined benefit pension 
plans is calculated separately for each plan by estimating the amount of future benefits that employees have earned in return for their service in the current and prior 
periods; that benefit is discounted to determine its present value. The fair value of any plan assets is deducted from the obligation. The discount rate is the yield at the 
reporting date on high-quality corporate bonds that have terms to maturity approximating to the terms of the related pension liability adjusted for a spread to reflect any 
additional credit risk and that are denominated in the currency in which the benefits are expected to be paid. The calculation is performed annually by a qualified actuary 
using the projected benefit method prorated on service.  

Yellow Pages Limited recognizes all actuarial gains and losses arising subsequently from defined benefit plans in OCI. Re-measurement, comprising actuarial gains and 
losses,  the  effects of changes  to  the  asset  ceiling,  if applicable,  and  the  return  on plan  assets,  excluding  net  interest on  the  defined  benefit obligation,  is  reflected 
immediately in the statement of financial position with a charge or credit recognized in OCI. Re-measurement recognized in OCI is reflected immediately in retained 
earnings and will not be classified to the statement of income. Past service costs are recognized in the statement of income in the period a plan amendment is announced 
to employees. The net interest amount, which is calculated by applying the discount rate to the net defined liability or asset of defined benefit plans, is included within net 
financial charges while service costs are recorded in operating expenses.  

3.15.3 Other long-term employee benefits  

Yellow Pages Limited’s net obligation in respect of long-term employee benefits other than pension plans is the amount of future benefit that employees have earned in 
return for their service in the current and prior periods; that benefit is discounted to determine its present value, and the fair value of any related asset is deducted. The 
discount rate is the yield at the reporting date on high quality corporate bonds that have terms to maturity approximating the terms of the related obligation. The calculation 
is performed using the projected unit credit method. Any actuarial gains or losses are recognized in the period in which they arise.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 8

 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

3.15.4 Termination benefits  

Termination benefits are recognized as an expense when Yellow Pages Limited can no longer withdraw the offer of those benefits, or if earlier, when there is no realistic 
possibility of withdrawal from a formal detailed plan to either terminate employment before the normal retirement date, or from providing termination benefits as a result 
of an offer made to encourage voluntary redundancy. Termination benefits for voluntary redundancies are recognized as an expense if Yellow Pages Limited has made 
an offer of voluntary redundancy, it is probable that the offer will be accepted, and the number of acceptances can be estimated reliably. 

3.15.5 Short-term benefits 

Short-term employee benefit obligations are measured on an undiscounted basis and are expensed as the related service is provided. 

A liability is recognized for the amount expected to be paid if Yellow Pages Limited has a present legal or constructive obligation to pay this amount as a result of a past 
service provided by the employee and the obligation can be estimated reliably.  

3.15.6 Share-based payments  

Yellow Pages Limited’s restricted share units (RSUs), performance share units (PSUs), deferred share units (DSUs), stock options and share appreciated rights granted 
to employees and directors are measured at the fair value of the equity instruments at the grant date.   

RSUs, PSUs and DSUs and Stock options 

The RSUs, PSUs, DSUs and stock options, granted may be settled in cash or equity at the Company’s option. If the RSU and PSU plan is funded, eligible employees 
will receive, upon vesting of the instruments, common shares. The funded portion of these plans  is treated as equity-settled instruments and recorded accordingly in 
equity and operating costs over the vesting period. In the event these plans are unfunded, Yellow Pages Limited will pay to the eligible employees and directors, upon 
vesting of the instruments, an amount in cash. The fair value determined at the grant date of the equity-settled instruments is expensed on a straight-line basis over the 
vesting  period,  based  on  Yellow  Pages  Limited’s  estimate  of  RSUs,  PSUs  and  DSUs  expected to  vest.  Additional  RSUs,  PSUs  and  DSUs  are  issued to  reflect  the 
dividends declared on common shares.  

The unfunded portion of these plans is treated as cash-settled instruments and recorded as a liability. In addition, certain of the Company’s stock options and RSUs will 
be settled in cash based on contractual conditions. These stock options and RSUs are recorded as a liability, which is re-measured at fair value at each reporting period 
with any changes recorded in operating costs.  

At each reporting period, Yellow Pages Limited revises its estimate of the number of share-based instruments expected to vest. The impact of the revision of the original 
estimate, if any, is recognized in the statement of income, with a corresponding adjustment to the reserve or corresponding liability.  

Share appreciation rights 

The  share  appreciation  rights  are  settled  in  cash  and  recorded  accordingly  as  a  liability.  For  share  appreciation  rights  granted,  Yellow  Pages  Limited  recognizes 
compensation expense in Operating costs in the income statements, equal to the market value of the Company’s common share at the date of grant, recognized over 
the term of the vesting period, with a corresponding credit to liability. At each reporting period, the liability is re-measured at fair value with any changes recorded in 
operating costs.  

3.16 Equity instruments issued 

An  equity  instrument  is  any  contract  that  evidences  a  residual  interest  in  the  assets  of  an  entity  after  deducting  all  of  its  liabilities.  Equity  instruments  issued  by  
Yellow Pages Limited are recorded at the proceeds received, net of direct issue costs. 

Transaction costs incurred by Yellow Pages Limited in issuing, acquiring or reselling its own equity instruments are accounted for as a deduction from equity to the extent 
that they are incremental costs directly attributable to the equity transaction that otherwise would have been avoided. 

3.17 Revenues 

Yellow Pages Limited’s revenues consist of contract-based fees made up of a significant volume of low-dollar value transactions and relate to digital and print revenues. 
The Company’s revenues are measured at the fair value of the consideration received or receivable after deduction of an allowance for revenue adjustments and sales 
taxes. The consideration amounts are generally fixed.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

4 9

 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Revenues from print products are recognized at a point in time upon delivery of the print directories. Print revenues are generally billed on a monthly basis over the year 
of publication. 

Digital revenues from classified and display advertisements are recognized into income over the term of the contract on a monthly basis from the point at which service 
is first provided over the life of the contract, which is generally 12 months, since the customer receives and consumes the benefits of the advertisement simultaneously 
over the period of display of the advertisement. Certain revenues, such as website and video design fees, are recognized at a point in time upon completion of the design 
of the website and video since the satisfaction of performance obligation is completed at that time.  

Unless  the  product  description  states  otherwise,  customer  contracts  are  automatically  renewed  for  consecutive  subsequent  periods  equal  in  length  to  the  initial 
term, unless the client gives the Company a written notice of non-renewal per the contract terms and conditions. 

Payments terms for all customers are generally due upon receipt of the invoice. The disaggregation of revenue by product group has been disclosed in the Revenues 
note. 

The allowance for revenue adjustments is recorded as a reduction of revenue and reflects an estimate for claims expected from customers. This estimate is based in 
part on the Company’s historical claims experience. 

3.18 Borrowing costs 

Borrowing costs directly attributable to the acquisition or construction of qualifying assets, which are assets that necessarily take a substantial period of time to get ready 
for their intended use, are added to the cost of those assets, until such time as the assets are substantially ready for their intended use. All other borrowing costs are 
recognized in profit or loss in the period in which they are incurred. The Company currently has not capitalized any borrowing costs. 

3.19 Taxation  

Income tax expense represents the sum of the current and deferred tax. 

3.19.1 Current income tax 

Taxable profit differs from profit as reported in the consolidated statement of income because it excludes items of income or expense that are taxable or deductible in 
other years and it further excludes items that are never taxable or deductible. Yellow Pages Limited’s liability for current income tax is calculated using tax rates that have 
been enacted or substantively enacted by the reporting date. 

3.19.2 Deferred tax 

Deferred tax is recognized on differences between the carrying values of assets and liabilities in the consolidated financial statements and the corresponding tax basis 
used  in  the  computation  of  taxable  profit  and  is  accounted  for  using  the  liability  method.  Deferred  tax  liabilities  are  generally  recognized  for  all  taxable  temporary 
differences, and deferred tax assets are generally recognized for all deductible temporary differences to the extent that it is probable that taxable profits will be available 
against which those deductible temporary differences can be utilized. Such assets and liabilities are not recognized if the temporary difference arises from goodwill or 
from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting 
profit. 

Deferred tax liabilities are recognized for taxable temporary differences associated with investments in subsidiaries and associates, except where Yellow Pages Limited 
is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. Deferred tax assets 
arising from deductible temporary differences associated with such investments and interests are only recognized to the extent it is probable that there will be sufficient 
taxable profits against which to utilize the benefits of the temporary differences and they are expected to reverse in the foreseeable future. 

The carrying value of deferred tax assets is reviewed at each reporting date and reduced to the extent it is no longer probable that sufficient taxable profits will be available 
to allow all or part of the asset to be recovered in the foreseeable future.  

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply in the period in which the liability is settled or the asset realized, based on tax 
rates (and  tax  laws)  that  have  been  enacted or  substantively  enacted  by the  reporting  date. The  measurement  of  deferred tax  liabilities  and  assets reflects the  tax 
consequences that would follow from the manner in which Yellow Pages Limited expects, at the reporting date, to recover or settle the carrying amount of its assets and 
liabilities. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 0

 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off tax assets against tax liabilities and when they relate to income taxes levied 
by the same taxation authority and Yellow Pages Limited intends to settle its tax assets and liabilities on a net basis. 

3.19.3 Current and deferred tax for the period 

Current and deferred taxes are recognized as an expense or income in the statement of income, except when they relate to items that are recognized outside net earnings 
(whether  in  OCI  or  directly  in  equity),  in  which  case  the  tax  is  also  recognized  outside  net  earnings,  or  where  they  arise  from  the  initial  accounting  for  a  business 
combination. In the case of a business combination, the applicable tax effects are taken into account in the accounting for the business combination.  

3.20 Government grants 

Government grants are recognized when there is reasonable assurance that the Company will comply with the conditions attaching to it and that the grant will be received. 
Government grants related to an expense are recognized in profit or loss as a reduction in the related expense for which the grants are intended to compensate. 

In response to the negative economic impact of COVID-19, various government programs have been enacted to provide financial relief to businesses. The Company 
determined  that  it  qualified  for  the  Canada  Emergency  Wage  Subsidy  (“CEWS”)  program  under  the  COVID-19  Economic  Response  plan  for  certain  periods.  The 
contributions received are recorded as a reduction to operating costs in the consolidated statements of income. 

3.21 Significant estimates  

The preparation of consolidated financial statements requires management to make estimates and assumptions that can affect the carrying value of certain assets and 
liabilities,  income  and  expenses  and  the  information  disclosed  in  the  notes  to  the  consolidated  financial  statements.  Management  reviews  these  estimates  and 
assumptions on a regular basis to ensure their pertinence with respect to past experience and the current economic situation. Items in future financial statements could 
differ from current estimates as a result of changes in these assumptions. The impact of changes in accounting estimates is recognized during the period in which the 
change took place and all affected future periods. 

Management has revised the assumptions and estimates it would normally use to apply the Company’s accounting policies affecting the carrying value of certain assets 
and the information disclosed in the notes to the consolidated financial statements in order to reflect the estimated impact of the COVID-19 pandemic. Any estimate of 
the length and severity, including the number of resurgences of COVID-19 cases (new waves), is subject to significant uncertainty, and, accordingly, estimates of the 
extent to which the COVID-19 pandemic may materially and adversely affect the Company’s operations, financial results and condition in future periods are also subject 
to significant uncertainty. The impact of these changes in accounting estimates is recognized during the period in which the change took place and all affected future 
periods. 

The estimates made by management that are critical to the determination of the carrying value of assets and liabilities are addressed below.  

Allowance for revenue adjustments 

The Company records an allowance for revenue adjustments as a reduction to revenue. This reflects an estimate of claims expected from customers. The Company 
updates its estimate of the allowance for revenue adjustments based on historical experience related to claims, as well as client-related factors. This significant estimate 
could affect Yellow Pages Limited’s future results if actual claims are higher or lower than previously anticipated.  

Estimate of the lease term 

When the Company recognizes a lease, it assesses the lease term based on the conditions of the lease and assesses whether it will extend the lease at the end of the 
lease contract or exercise an early termination option. The Company determined that the term of its leases is the original lease term as it is not reasonably certain that 
the extension or early termination options will be exercised. This significant estimate could affect Yellow Pages Limited’s future results if the Company extends the lease 
or exercises an early termination option. 

Assessment of whether a right-of-use asset is impaired 

The Company assesses whether a right-of-use asset is impaired, particularly when it vacates an office space and it must determine the recoverability of the asset, to the 
extent that the Company can sublease the assets or surrender the lease and recover its costs. The Company will examine its lease conditions as well as local market 
conditions and estimate its recoverability potential for each vacated premise. The determination of the lease cost recovery rate involves significant management estimates 
based on market availability of similar office space and local market conditions. This significant estimate could affect Yellow Pages Limited’s future results if the Company 
succeeds in subleasing their vacated offices at a higher or lower rate or at different dates than initially anticipated.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 1

 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Measurement of ECL allowance for trade receivables 

In relation to the impairment of trade receivables (including contract assets), the Company uses the expected credit losses (“ECL”) model, which requires the Company 
to account for the ECL and changes in the ECL at each reporting date to reflect changes in credit risk since initial recognition of the trade receivable. The ECL related to 
doubtful accounts for trade receivables (also referred to as allowance for doubtful accounts) is established based on various factors, including amongst others the age 
of the exposure and in some cases the customer’s solvency. This significant estimate could affect the Company’s future results if there is a further significant change in 
economic conditions or customer solvency or any new information that may impact our assumptions. 

Determining the discount rate for leases 

IFRS 16 requires the Company to discount the lease payments using the rate implicit in the lease if that rate is readily available. If that rate cannot be readily determined, 
the lessee is required to use its IBR. The Company generally used its IBR rate when recording leases initially, since the implicit rates were not readily available due to 
information not being available from the lessor regarding the fair value of underlying assets and directs costs incurred by the lessor related to the leased assets. The IBR 
for each lease was determined on the commencement date of the lease and recalculated at the remeasurement date where applicable. 

Useful lives of intangible assets and property and equipment 

Yellow Pages Limited reviews the estimated useful lives of its intangible assets and property and equipment at the end of each reporting period. At the end of the current 
reporting period, management determined that the useful lives of its intangible assets and property and equipment were adequate. 

Employee future benefits 

The  present  value  of  the defined  benefit  obligation  is  determined  by  employing  the  projected  benefit method  prorated on  service  using  interest rates  of  high-quality 
corporate bonds that are denominated in the currency in which the benefits will be paid and that have terms to maturity approximating the terms of the related pension 
liability. Determination of the net benefit costs (recovery) requires assumptions such as the discount rate to measure defined benefit obligations and expected return on 
plan assets, the projected age of employees upon retirement, the expected rate of future compensation and the expected healthcare cost trend rate. Actual results may 
differ from results which are estimated based on assumptions.  

Income taxes 

Estimation of income taxes includes evaluating the recoverability of deferred tax assets based on an assessment of Yellow Pages Limited’s ability to utilize the underlying 
future tax deductions against future taxable income before they expire. Yellow Pages Limited’s assessment is based upon existing tax laws and estimates of future 
taxable income. If the assessment of Yellow Pages Limited’s ability to utilize the underlying future tax deductions changes, Yellow Pages Limited would be required to 
recognize more or fewer of the tax deductions as assets, which would decrease or increase the income tax expense in the period in which this is determined. The carrying 
value of deferred tax assets is reviewed at each reporting date, remeasured to the extent that probable sufficient taxable profits will be available, or reduced to the extent 
it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered in the foreseeable future.  

4.  Loss on sale of businesses 

On July 6, 2018, the Company’s wholly-owned subsidiary, Yellow Pages Digital & Media Solutions Limited, sold ComFree/DuProprio (“CFDP”) to Purplebricks Group 
PLC ("PB") for cash consideration of $51.0 million on a cash free debt free basis, subject to a working capital adjustment. Of the $1.8 million balance that had been 
placed  in  escrow, the  Company received  $1.4  million,  and recorded  a  loss  of  $0.4  million  related  to  the  amount  it  no  longer  expects  to  receive for  the  year ended 
December 31, 2020. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 2

 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

5.  Contract assets and liabilities  

The following table provides information about contract assets, which are included in trade and other receivables. 

As at  

Contract assets 

Allowance for revenue adjustments and ECL 

Contract assets net of allowance for revenue adjustments and ECL 

December 31, 2021 

December 31, 2020 

$ 

$ 

25,366 

(1,884) 

23,482 

$ 

$ 

31,210 

(2,892) 

 28,318 

The contract assets, which are included in trade and other receivables, consist of payments for print products on  delivered directories that are not yet due from the 
customer and represent the Company’s right to consideration for the services rendered. Any amount previously recognized as a contract asset is reclassified to trade 
receivables once it is invoiced to the customer.  

The change in contract assets for the year ended December 31, 2021 is primarily related to the fluctuation in print revenue.  The revenues related to the performance 
obligations that are unsatisfied (or partially unsatisfied at the  reporting date) are expected to be recognized over the next twelve (12) months. The contract liabilities 
consist of deferred revenues which primarily relate to the advanced consideration received from customers for which revenue is recognized over time. 

6.    Leases  

During the year ended December 31, 2021, the Company subleased a previously vacated office location, resulting in a decrease in right-of-use assets and property and 
equipment related to this office location, consisting mainly of leasehold improvements and office equipment, as well as an increase in investment in subleases. During 
the year ended December 31, 2020, the Company vacated some office locations which it surrendered, subleased or anticipated to sublease resulting in a decrease in 
right-of-use assets and property and equipment related to these office locations, consisting mainly of leasehold improvements and office equipment, as well as a decrease 
in lease obligations and increase in investment in subleases. During the year ended December 31, 2020 the Company also acquired computer equipment under finance 
leases, resulting in an increase in right-of-use assets as well as an increase in lease obligations. 

The impact of the above resulted in the following: 

•  A reduction in right-of-use assets of $0.2 million (2020 - $1.7 million); 
•  An increase in lease obligations of $0.1 million (2020 – decrease of $2.0 million); 
•  An increase in net investment in subleases of $0.5 million (2020 - $0.1 million); and 
•  A reduction in property and equipment of $0.1 million (2020 - $3.9 million). 

As a result of the transactions described above the Company recorded a net recovery of $0.2 million (2020  – net expense of $3.4 million) to restructuring and other 
charges for the year ended December 31, 2021.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 3

 
 
 
 
 
 
 
Lease obligations 

The following table summarizes the continuity of the lease obligations:  

As at 

Lease obligations, opening balance 

Additions 

Surrenders or disposals 

Payment of lease obligations 

Lease obligations, closing balance  
Less current portion 

Non-current portion 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

December 31, 2021 

$ 

52,874 

60 

(10) 

(3,045) 

49,879 

2,940 

46,939 

$ 

$ 

December 31, 2020 

$ 

$ 

$ 

57,885 

2,027 

(4,049) 

 (2,989) 

52,874 

3,011 

49,863 

The following table provides the maturities of the contractual lease obligations on an undiscounted basis for the next five years and thereafter: 

As at 

Less than one year 

One to five years 

Thereafter 

Total undiscounted lease obligations 

6.1  As a lessee 

December 31, 2021 

December 31, 2020 

$ 

$ 

6,783 

27,558 

40,916 

75,257 

$ 

$ 

7,078 

27,707 

47,529 

82,314 

The Company leases offices, which typically run for a period of 15 to 18 years. Some leases include an option to renew the lease for an additional period of five years 
after the end of the contract term.  

6.1.1  Right-of-use assets1 

Cost 
Opening balance 
Additions  
Surrenders or disposals 

Impairment 

Closing balance 

Accumulated depreciation 
Opening balance 

Depreciation expense 

Surrenders or disposals 

Impairment 

Closing balance 

Net book value – closing balance 

1  Right-of-use assets consist primarily of office spaces.  

2021 

68,115 
315  

(1,186) 
− 
67,244 

 57,034 

1,098 

(640) 
− 
57,492 

9,752 

 $ 

$ 

$ 

$ 

$ 

2020 

73,509 

2,027 

(6,415) 

(1,006) 

68,115 

 59,449  

1,255 

(3,637) 

(33) 

57,034 

11,081 

$ 

$ 

$ 

$ 

$ 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 4

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
    
 
 
Amounts recognized in the consolidated statements of income  

For the years ended December 31, 

Depreciation expense on right-of-use assets 

Impairment on right-of-use assets 

Interest expense on lease obligations 

Interest income on investment in subleases 

6.2  As a lessor 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

2021 

(1,098) 

(22) 

(4,009) 

1,877 

$ 

$ 

$ 

$ 

2020 

(1,255) 

(973) 

(4,110) 

1,885 

$ 

$ 

$ 

$ 

The Company subleases offices that it originally leased in 2014, 2015 and 2017. The Company has classified these subleases as finance leases, because the subleases 
cover the remaining term of the respective head lease. 

6.2.1  Net investment in subleases 

Net investment in subleases, opening balance 

Additions 

Accretion of net investment in subleases 

Payment received from sub-lessees, net of commissions 

Net investment in subleases, closing balance 
Less current portion 

Non-current portion 

6.2.2  Maturity analysis – contractual undiscounted cash flows 

As at 

Less than one year 

One to two years 

Two to three years 

Three to four years 

Four to five years 

Thereafter 

Total undiscounted lease payments receivable 

Unearned interest income 

Net investment in subleases 

2021 

26,815 

269 

183 

(593) 

26,674 

1,485 

25,189 

$ 

$ 

$ 

 2020 

26,537 

48 

1,232 

(1,002) 

26,815 

1,206 

25,609 

$ 

$ 

$ 

December 31, 2021 

December 31, 2020 

$ 

$ 

$ 

3,276 

3,335 

3,440 

3,550 

3,630 

21,315 

38,546 

11,872 

26,674 

$ 

$ 

$ 

2,307 

3,146 

3,157 

3,196 

3,350 

25,406 

40,562 

13,747 

26,815 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
7.  Property and equipment  

Cost 
As at December 31, 2020 
Additions  
Disposals, write-offs and transfers 

As at December 31, 2021 

Accumulated depreciation 
As at December 31, 2020 

Depreciation expense 

Disposals, write-offs and transfers 

As at December 31, 2021 

Net book value as at December 31, 2021 

Cost 

As at December 31, 2019 
Additions  
Disposals, write-offs and transfers 

As at December 31, 2020 

Accumulated depreciation 

As at December 31, 2019 

Depreciation expense 

Disposals, write-offs and transfers 

As at December 31, 2020 

Net book value as at December 31, 2020 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Office 

equipment 

Computer 

equipment 

Leasehold 

improvements 

7,344 

$ 

40,012  $ 

1 

(384) 

104  

(2,438) 

6,961 

$ 

37,678  $ 

6,703 

$ 

 39,096  $ 

110 

(371) 

6,442 

519 

$ 

$ 

905 

(2,438) 

37,563  $ 

115  $ 

10,694  $ 
3 

(769) 

9,928  $ 

5,642  $ 
409 

(738) 

5,313  $ 

4,615  $ 

Office 

equipment 

Computer 

equipment 

Leasehold 

improvements 

8,355 
− 
(1,011) 

$ 

41,455  $ 

15,254  $ 

79  

(1,522) 

166 

(4,726) 

7,344 

$ 

40,012  $ 

10,694  $ 

7,006 

$ 

39,262  $ 

6,487  $ 

153 

(456) 

6,703 

641 

$ 

$ 

1,297 

(1,463) 

 39,096  $ 

916  $ 

580 

(1,425) 

5,642  $ 

 5,052   $ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

2021 

Total 

58,050 
108 
(3,591) 

54,567 

 51,441  
1,424 
(3,547) 

49,318 

5,249 

2020 

Total 

65,064 

245 

(7,259) 

58,050 

52,755 

2,030 

(3,344) 

 51,441  

6,609 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8. 

Intangible assets  

Cost  
As at December 31, 2020 

Additions  

Disposals, write-offs and transfers 

As at December 31, 2021 

Accumulated amortization 
As at December 31, 2020 

Amortization expense 

Disposals, write-offs and transfers 

As at December 31, 2021 

Net book value as at December 31, 2021 

Cost  

As at December 31, 2019 

Additions  

Disposals, write-offs and transfers 

As at December 31, 2020 

Accumulated amortization 

As at December 31, 2019 

Amortization expense 

Disposals, write-offs and transfers 

As at December 31, 2020 

Net book value as at December 31, 2020 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Trademarks and 

Non-competition 

domain names 

agreements  

Software1 

2021 

Total intangible 

assets 

 90,611   $ 
− 
− 

90,611 

$ 

 35,658 

$   

7,850 
− 

43,508 

$   

47,103 

$ 

 258,983   $ 

− 
− 

263,965  $ 
5,225 

(9,026) 

258,983 

$ 

260,164  $ 

258,983 
− 
− 

258,983 
− 

$   

$   

$ 

248,218  $ 
9,263 

(8,961) 

248,520  $ 

11,644  $ 

Trademarks and 

Non-competition 

domain names 

agreements  

Software1 

613,559 

5,225 

(9,026) 

609,758 

 542,859 

17,113 

(8,961) 

551,011 

58,747 

2020 

Total intangible 

assets 

 90,611   $ 
− 
− 

90,611 

$ 

 258,983   $ 

258,825   $ 

 608,419  

− 
− 

5,328 

(188) 

5,328 

(188) 

258,983 

$ 

263,965  $ 

613,559 

 27,807   $ 

 258,983   $ 

 231,880   $ 

7,851 
 − 

− 
− 

 16,528  

 (190) 

 35,658 

$   

258,983 

$   

248,218  $ 

54,953 

$ 

−     $ 

15,747  $ 

518,670  

24,379 

 (190) 

 542,859 

70,700 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

1  Software under development amounted to $4.3 million (2020 - $3.6 million). 

Impairment of intangible assets  

As a majority of the intangible assets do not generate cash inflows that are largely independent of those from other assets or group of assets, the Company performs its 
impairment analysis of its intangible assets at the CGU level. Following the organizational changes made throughout fiscal 2018 and during the first quarter of 2019, the 
Company has one remaining group of CGUs to which assets belong. In 2021 and 2020, the Company performed an assessment of indicators of impairment on the finite 
life intangible assets and no further impairment analysis was required.  

Yellow  Pages  Limited  has  accumulated  impairment  losses  on  intangible  assets  and  property  and  equipment  in  the  amounts  of  $1,379.6  million  and  $21.9  million, 
respectively.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 7

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9.  Trade and other payables  

As at 

Trade 

Accrued interest on exchangeable debentures 

Payroll related 

Long-term incentive plans 

Other accrued liabilities 

Common shares subject to repurchase (Note 14) 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

December 31, 2021 

December 31, 2020 

$  19,127 
− 
2,586 

9,744 

2,838 

636 

$  18,726 

723 

3,235 

6,981 

2,878 

979 

$  34,931 

$  33,522 

10.   Provisions  
Yellow  Pages  Limited  recorded  restructuring  and other  charges of  $5.3 million  for the  year  ended  December 31,  2021 consisting mainly  of restructuring  charges  of  
$4.6 million associated with workforce reductions, a $0.9 million charge related to future operation costs provisioned related to lease contracts for office closures, partially 
offset by a $0.2 million recovery related to the sublease of previously vacated office space.  

Yellow Pages Limited recorded restructuring and other charges of $8.1 million for the year ended December 31, 2020 consisting of restructuring charges of $2.6 million 
relating to workforce reductions, a $2.1 million charge related to future operation costs provisioned related to lease contracts for office closures, as well as a $4.6 million 
charge related to the impairment of property and equipment and right-of-use assets related to vacated office space, partially offset by a $1.2 million recovery related to 
the surrender of vacated office space. 

The provisions for restructuring and other charges represent the present value of the best estimate of the future outflow of economic benefits that will be required to settle 
the provisions and may vary as a result of new events affecting the severances and charges that will need to be paid. Other provisions include provisions primarily for 
vacation and short-term incentive plans.  

Provisions for 
restructuring1 

Provisions for 
other charges1  Other provisions 

Total provisions 

As at December 31, 2020 

Charges 

Payments 

As at December 31, 2021 

Less current portion  

Non-current portion  

$ 

$ 

$ 

2,307 

3,999 

(3,347) 

2,959 

2,532 

 $  

3,321 

 $  

  17,434 

 $  

794 

(2,119) 

13,391 

(13,639) 

 $  

1,996 

 $  

17,186 

 $  

427 

 $  

624 

 $  

1,372 

17,186 
− 

 $  

  23,062 

18,184 

(19,105) 

22,141 

21,090 

1,051 

1  Included in the restructuring and other charges of $5.3 million on the statement of income is an expense and payment of $0.5 million not affecting the provision. 

Provisions for 
restructuring2 

Provisions for 
other charges2  Other provisions 

Total provisions 

As at December 31, 2019 

Charges 

Payments 

As at December 31, 2020 

Less current portion  

Non-current portion  

$ 

$ 

$ 

7,429 

 $  

1,642 

 $  

 19,149  

 $  

2,883  

(8,005) 

2,307 

2,018 

 $  

3,712  

 (2,033)  

3,321 

2,624 

289 

 $  

  697 

 $  

17,320  

(19,035)  

 $  

  17,434 

 $  

17,434  
− 

 $  

 28,220  

23,915  

(29,073)  

  23,062 

  22,076 

986 

2  Included in the restructuring and other charges of $8.1 million on the statement of income is a net recovery of $1.5 million not affecting the provision. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 8

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

11.  Post-employment benefits 

Yellow  Pages  Limited  maintains  pension  plans  with  defined  benefit  and  defined  contribution  components  which  cover  substantially  all  of  the  employees  of  
Yellow Pages Limited. Yellow Pages Limited maintains unfunded supplementary defined benefit pension plans for certain executives and also maintains other retirement 
and post-employment benefits (“other benefits”) plans which cover substantially all of its employees. 

The defined benefit plans typically expose the Company to actuarial risks such as investment, interest rate, longevity and salary risks.   

Investment risk 

Interest risk 

Longevity risk 

Inflation risk 

The present value of the defined benefit plan obligation is calculated using a discount rate determined by reference to high quality corporate bond yields; if the actual 
return on plan assets is below the assumed rate, it will create a plan deficit. Currently, the defined benefit plan has a relatively balanced investment in equity securities 
and debt instruments. Due to the long-term nature of the defined benefit plan obligation, the pension committee considers it appropriate that a reasonable portion  of 
the plan assets should be invested in equity instruments to leverage the return generated by the fund. 
A decrease in the bond interest rate will increase the defined benefit plan obligation, particularly on a solvency basis.  Although this will be partially offset by an increase 
in the return of the defined benefit plan’s investments, the impact may be material as pension liabilities are sensitive to variations in interest rates.  
The present value of the defined benefit plan obligation is calculated based on assumptions regarding mortality rates of plan participants both during and after their 
employment. An increase in the life expectancy of the plan participants will increase the defined benefit obligation.  
The present value of the defined benefit plan obligation is calculated by reference to the inflation rate. As such, a h igher inflation rate than projected will increase the 
defined benefit plan’s liability. 

The present value of the defined benefit obligation and the related current service cost and past service costs were measured using the projected benefit method prorated 
on service. This was based on the actuarial valuation and the present value of the defined benefit plan obligation which was  carried out by LifeWorks, Fellows of the 
Canadian Institute of Actuaries and Society of Actuaries, as at December 31, 2019, and extrapolated to December 31, 2021. For funding purposes, an actuarial valuation 
of the defined benefit component of the Yellow Pages pension plans was also performed as at December 31, 2019. The actuarial  valuation for the other benefits was 
performed by HUB International as at July 1, 2021 and the results were extrapolated to December 31, 2021. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

5 9

 
 
 
The changes in the defined benefit obligations and in the fair value of assets and the reconciliation of the funded status of the defined benefit plans to the amount recorded 
on the consolidated statements of financial position as at December 31, 2021 and 2020 were as follows: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

As at 

Fair value of plan assets, beginning of year 
Employer contributions 
Employee contributions 
Interest income 
Return on plan assets excluding interest income  
Benefit payments 
Administration costs 
Fair value of plan assets, end of year 

Accrued benefit obligation, beginning of year 
Current service cost  
Employee contributions 
Benefit payments 
Interest cost 
Actuarial (gains) losses due to: 
Experience adjustments 
Changes in financial assumptions 

Defined benefit obligation, end of year 
Net defined benefit obligation 

$ 

$ 

Pension benefits1 
505,918 
8,402 
347 
12,647 
7,262 
(35,043) 
(485) 
499,048 

   December 31, 2021 
Other benefits 
− 
2,327 
− 
− 
− 
(2,327) 
− 
− 

$ 

$ 

$ 

$ 
$ 

596,227 
2,704 
347 
(35,043) 
15,016 

(80) 
(34,439) 
544,732 
(45,684) 

$ 

$ 
$ 

34,700 
9 
− 
(2,327) 
879 

796 
(4,521) 
29,536 
(29,536) 

December 31, 2020 

Pension benefits1 

$ 

$ 

$ 

$ 
$ 

484,029 
4,448 
430 
14,450 
47,368 
(44,153) 
(654) 
505,918 

572,740 
2,905 
430 
(44,153) 
17,231 

4,564 
42,510 
596,227 
(90,309) 

$ 

Other benefits 
− 
2,412 
− 
− 
− 
(2,412) 
− 
− 

$ 

$ 

$ 
$ 

33,856 
8 
− 
(2,412) 
1,023 

− 
2,225 
34,700 
(34,700) 

1 

 Including unfunded supplementary defined benefit pension plans. 

While all the plans are not considered fully funded for financial reporting purposes, registered plans are funded in accordance with the applicable statutory funding rules 
and regulations governing the particular plans. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 0

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The significant assumptions adopted in measuring Yellow Pages Limited’s pension and other benefit obligations as at December 31, 2021 and 2020 were as follows: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

As at 

Post-employment benefit obligation 

    Discount rate, end of year 
    Rate of compensation increase1 
    Inflation Rate 

Net benefit plan costs  
    Discount rate (current service cost), end of preceding year 
    Discount rate (interest expense), end of preceding year 
    Rate of compensation increase1 
    Inflation Rate 

    Weighted average duration (years) 

December 31, 2021 

December 31, 2020 

  Pension benefits 

  Other benefits 

Pension benefits 

Other benefits 

3.20% 

2.15% 

1.80% 

2.80% 

2.60% 

1.85% 

1.50% 

13 

3.20% 

n.a 

2.00% 

2.80% 

2.60% 

n.a 

2.00% 

13 

2.60% 

1.85% 

1.50% 

3.20% 

3.10% 

1.90% 

1.40% 

14 

2.60% 

n.a 

2.00% 

3.20% 

3.10% 

n.a 

2.00% 

14 

1  As at December 31, 2021: 1.80% plus a productivity, merit and promotional scale, and as at December 31, 2020: 1.50% plus a productivity, merit and promotional scale. 

For measurement purposes, actual per capita cost of covered medical care benefits was used for 2022, and the rate of increase was assumed at 5.78% for the next  
5 years followed by a linear decrease to 3.57% by 2040 and to remain at that level thereafter. For dental care benefits, actual per capita cost was used for 2022, and the 
rate of increase was assumed at 4.00% for the next 5 years followed by a linear decrease to 3.57% by 2040 and to remain at that level thereafter. 

The following table shows how the defined benefit obligation as at December 31, 2021 would have been affected by changes that were reasonably possible at that date 
in each significant actuarial assumption: 

Decrease of 0.25% in discount rate, end of year 

Increase of 0.25% in the inflation rate 

Increase of 1% in health care cost trend rates  

Pension benefits 

Other benefits 

$          18,584 

$         

$         

8,910 

$      

n.a 

$ 

$ 

960 
− 
1,793 

The net benefit plan costs included in the statements of income and other comprehensive income are comprised of the following components: 

For the years ended December 31,  

Current service cost1 
Administration costs1 
Service cost 
Interest cost 
Interest income 
Net interest on the net defined benefit obligation (Note 18) 
Net benefit costs recognized in the statement of income  
Actuarial (gains) losses recognized in OCI 
Total net benefit plan costs (recovery) for the Yellow Pages (“YP”) defined benefit plans 
Net benefit plan costs for the YP defined contribution plans1 
Total net benefit plan (recovery) costs  
1  Included in operating costs. 

Pension benefits 

2021 
Other benefits 

Pension benefits 

2020 
Other benefits 

$ 

$ 
$ 

$ 
$ 
$ 
$ 

$ 

2,704 
485 
3,189 
15,016 
(12,647) 
2,369 
5,558 
(41,781) 
(36,223) 
2,035 
(34,188) 

$ 

$ 
$ 

$ 
$ 
$ 
$ 

$ 

9 
− 
9 
879 
− 
879 
888 
(3,725) 
(2,837) 
− 
(2,837) 

$ 

$ 
$ 

$ 
$ 
$ 
$ 

$ 

2,905 
654 
3,559 
17,231 
(14,450) 
2,781 
6,340 
(294) 
6,046 
2,275 
8,321  

$ 

$ 
$ 

$ 
$ 
$ 
$ 

$ 

8 
− 
8 
1,023 
− 
1,023 
1,031 
2,225 
3,256 
− 
3,256 

No significant workforce reductions occurred during the years ended December 31, 2021 and 2020. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
Plan assets include primarily Canadian and foreign equities, government and corporate bonds, debentures and secured mortgages. Plan assets are held in trust and 
the asset allocation was as follows as at December 31, 2021 and 2020: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

(in percentages - %) 

Fair value of the plan assets: 

Pooled fund units 

   Canadian pooled equity funds 

   Global pooled equity funds 

   Emerging markets pooled equity funds 

   Canadian pooled fixed-income funds 

   Pooled real estate funds 

   Pooled private equity funds 

   Pooled infrastructure funds 

Cash and cash equivalents 

December 31, 2021 

December 31, 2020 

4.5 

25.0 

10.0 

44.0 

10.5 

4.0 

2.0 

0.0 

6.5 

28.0 

12.0 

42.5 

9.0 

1.0 

0.5 

0.5 

As at December 31, 2021 and 2020, the publicly traded equity securities did not directly include any shares of Yellow Pages Limited. 

The total cash payments for pension and other benefit plans made by Yellow Pages Limited amounted to $12.8 million for 2021 (2020 – $9.2 million). Total cash payments 
for pension and other benefit plans expected in 2022 amount to approximately $12.1 million.  

Yellow Pages Limited’s funding policy is to make contributions to its pension plans based on various actuarial cost methods as permitted by pension regulatory bodies. 
Yellow Pages Limited is responsible to adequately fund the plans. Contributions reflect actuarial assumptions concerning future investment returns, salary projections 
and future service benefits.  

In  addition,  Yellow  Pages  Limited  recorded  an  expense  for  provincial,  federal  and  state  pension  plans  of  $2.2  million  for  the  year  ended  December  31,  2021  
(2020 – $2.3 million). 

As at December 31, 2021, Yellow Pages Limited had recognized an accumulated balance of $18.5 million, net of income taxes of $4.7 million, in actuarial losses in OCI. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
12.  Exchangeable debentures  

The table below represents the continuity of the Exchangeable debentures: 

Exchangeable debentures, opening balance 

Repayment of exchangeable debentures 

Repurchase of exchangeable debentures 

Interest accretion for the year 

Exchangeable debentures, closing balance  

The Exchangeable debentures is comprised of the following: 

As at December 31, 

Principal amount of exchangeable debentures (at maturity, November 30, 2022) 
Unaccreted interest 

Exchangeable debentures 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

2021 

$ 

101,115 

$ 

(102,207) 
− 
1,092 
− 

2021 

− 
− 
− 

$ 

$ 

$ 

2020 

98,537 
− 
(52) 

2,630 

$ 

101,115 

2020 

$ 

107,033 

(5,918) 

$ 

101,115 

On December 20, 2012, the Company, through its subsidiary Yellow Pages Digital & Media Solutions Limited, issued $107.5 million of senior subordinated exchangeable 
debentures (the Exchangeable Debentures) due November 30, 2022.  

Interest on the Exchangeable Debentures accrued at a rate of 8% per annum. 

Optional Redemption 

The Company had the option to redeem all or part of the Exchangeable Debentures at its option, upon not less than 30 nor more than 60 days prior notice, at a redemption 
price equal to: 

• 

• 

In the case of a redemption occurring prior to May 31, 2021, 110% of the principal amount thereof, plus accrued and unpaid interest, if any, to the redemption 
date; or 

In the case of a redemption occurring on or after May 31, 2021, 100% of the principal amount thereof, plus accrued and unpaid interest, if any, to the 
redemption date. 

On May 31, 2021, the Company fully repaid the principal amount of Exchangeable Debentures of $107.0 million at par plus any accrued and unpaid interest. 

The redemption option on the exchangeable debentures was an embedded derivative and was recorded at fair value on the consolidated statements of financial position 
in Financial and other assets with changes in fair value recognized in financial charges. On May 31, 2021, upon early repayment of the debt, the Company derecognized 
the  embedded  derivative  of  $3.0  million  which  was  included  in  the  loss  on  early  repayment  of  debt.  The  fair  value  of  the  embedded  derivative  was  
$2.6 million as at December 31, 2020. 

The Company recorded a loss on early repayment of debt of $7.8 million during the year ended December 31, 2021 consisting of  a loss of $4.8 million on the early 
repayment of the exchangeable debentures and a loss of $3.0 million related to the derecognition of the redemption option of the exchangeable debentures previously 
recognized as Financial and other assets on the consolidated statements of financial position. 

The  Company  entered a  Normal  Course Issuer  Bid  (“NCIB”) on  April 20,  2020, to  purchase up  to  $6.6 million  principal amount  of  its  Exchangeable  Debentures for 
cancellation  on  or  before  April  19,  2021.  Prior  to  April  19,  2021,  YP  had  purchased  Exchangeable  Debentures  under  this  NCIB  program,  with  a  carrying  value  of  
$52 thousand for cash and a face value of $56 thousand. Purchases were made in accordance with the NCIB at the prevailing market price at the time of acquisition. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

13.  Income taxes 

A reconciliation of income taxes at Canadian statutory rates with reported income taxes is as follows:  

For the years ended December 31, 
Earnings before income taxes  
Combined Canadian federal and provincial tax rates1 
Income tax expense at statutory rates 
Increase (decrease) resulting from: 

Recognition of previously unrecognized tax attributes and temporary differences 
Non-deductible expenses for tax purposes 
Other 

(Recovery of) provision for income taxes  

1   The combined applicable statutory tax rate decreased mainly by provincial allocation of revenues earned and the decrease in the Alberta and Nova Scotia statutory tax rate. 

Provision for (recovery of) income taxes includes the following amounts: 

For the years ended December 31, 

Current  

Deferred  

Total 

Deferred income tax (assets) liabilities are attributable to the following items: 

2021 

59,914 
26.40% 
15,816 

(26,996) 
451 
8 
(10,721) 

$ 

$ 

$ 

$ 

2021 

7,318 

(18,039) 

$ 

(10,721) 

$ 

$ 

$ 

$ 

$ 

2020 

78,712 
26.50% 
20,857 

(2,773) 
241 
89 
18,414 

2020 

90 

18,324 

18,414 

Deferred 

financing costs 

Non-capital 
losses carry 
forward 

Deferred 
revenues 

Post-
employment 
benefits 

Property, plant 
and equipment 
and lease 
inducements 

Accrued 
liabilities 

Exchangeable 
Debentures 

Intangible 
assets 

Deferred 
income tax 
(assets) 
liabilities, net 

$ 

154 

$ 

(2,200)  $ 

(394)  $ 

(512)  $ 

(10,490)  $ 

− 

$ 

1,684 

$ 

(10,157)  $ 

(21,915) 

Balance, December 31, 2020 
Expense (benefit) to statement  

of income 

Expense (benefit) to equity 

Expense (benefit) to OCI 

Balance, December 31, 2021 

$ 

(110)  $ 

(264) 
− 
− 

2,200 
− 
− 
− 

(34) 
− 
− 

(17,183) 
− 
12,014 

3,530 
− 
− 

1,451 
− 
− 

$ 

(428)  $ 

(5,681)  $ 

(6,960)  $ 

1,451 

$ 

(355) 

(1,329) 
− 
− 

(7,384) 
− 
− 

(18,039) 

(1,329) 

12,014 

$ 

(17,541)  $ 

(29,269) 

Deferred 
financing costs 

Non-capital 

losses carry 

forward 

Deferred 
revenues 

employment 
benefits 

Accrued 
liabilities 

$ 

(993)  $ 

(11,780)  $ 

(710)  $ 

−  $ 

(8,613)  $ 

Post-

Property, plant 

and equipment 

Exchangeable 

Debentures 

Intangible 
assets 

Deferred 
income tax 
(assets) 
liabilities, net 

$ 

2,373 

$ 

(20,004)  $ 

(39,727) 

and lease 
inducements 
− 
− 

1,147 
− 
154 

$ 

9,580 
− 
(2,200)  $ 

316 
− 
(394)  $ 

− 
(512) 

(1,877) 
− 

(512)  $ 

(10,490)  $ 

− 
− 

$ 

Balance, December 31, 2019 
Expense (benefit) to statement 

of income 

Expense (benefit) to OCI 

Balance, December 31, 2020 

$ 

(689) 
− 
1,684 

$ 

9,847 
− 
(10,157)  $ 

18,324 

(512) 

(21,915) 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 4

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As at December 31, 2021, the Company and its subsidiaries have not recognized deferred income tax assets with respect to US operating losses of $272.7 million, which 
expire gradually between 2028 and 2037 and indefinitely when incurred after 2017. Furthermore, the Company and its subsidiaries have not recognized deferred income 
tax assets with respect to Canadian capital losses of $10.1 million which can be utilized indefinitely and US capital losses of $5.1 million which expire in 2024. 

As at December 31, 2021, the Company and its subsidiaries have not recognized deductible temporary differences of $483.3 million (2020 – $596.3 million). 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

14.  Shareholders’ capital 
Common shares − Issued 

For the year ended December 31, 2021 

Balance, December 31, 2020 

Common shares repurchased 

Shared issued under stock option plan 

Exchange of common share purchase warrants 

Balance, December 31, 2021 

For the year ended December 31, 2020 

Balance, December 31, 2019 

Common shares repurchased 

Shared issued under stock option plan 

Balance, December 31, 2020 

Number of Shares 

Amount  

27,828,906 

$ 

3,992,754 

(381,406) 

12,185 

1 

(54,771) 

141 
− 

27,459,686 

$ 

3,938,124 

Number of Shares 

Amount  

28,075,308 

$ 

4,031,685 

(273,190) 

26,788 

(39,231) 

300 

27,828,906 

$ 

3,992,754 

Yellow Pages is authorized to issue an unlimited number of common shares. 

The holders of the common shares of Yellow Pages are entitled to one vote per common share at all meetings of shareholders of the Company. The holders of the 
common shares of Yellow Pages are entitled to receive any dividend declared by the Board of the Company on the common shares. In the event of the liquidation, 
dissolution or winding-up of Yellow Pages, whether voluntary or involuntary, the holders of the common shares of Yellow Pages are entitled to receive, after payment of 
all  liabilities  of  Yellow  Pages  and  subject  to  the  preferential  rights  of  any  class  of  shares  of  Yellow  Pages  ranking  in  priority  to  the  common  shares  of  
Yellow Pages, the remaining assets and property of Yellow Pages. 

The  total  number  of  common  shares  of  Yellow  Pages  Limited  held  by  the  trustee  for  the  purpose  of  funding  the  RSU  Plan  amounted  to  1,360,615  as  at  
December 31, 2021 (see Note 17). 

Under the Stock Option Plan, the maximum number of common shares authorized for issuance upon the exercise of options is 2,806,932 (see Note 17). During the year 
ended December 31, 2021, 12,185 common shares were issued upon the exercise of options. 

Share repurchases 

The Company entered into a normal course issuer bid (“NCIB”), commencing August 10, 2020, to purchase up to $5.0 million of Common Shares in the open market for 
cancellation, on or before August 9, 2021. Upon completion of this NCIB on July 16, 2021, the Company had purchased 403,220 common shares for cash of $5.0 million. 
The related historical carrying value of these shares was reclassified from shareholder’s capital to deficit.  

On August 5, 2021, the Company’s announced a NCIB commencing August 10, 2021 to purchase up to 5% of the Company’s outstanding shares for cancellation on or 
before August 9, 2022. However, the Company intends to limit aggregate purchases under the new NCIB to $16.0 million. For the year ended December 31, 2021, the 
Company purchased under this NCIB program 251,376 common shares for cash of $3.6 million. The related historical carrying value of these shares was reclassified 
from shareholder’s capital to deficit. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 5

 
 
 
 
 
 
 
 
 
As at December 31, 2021, a $0.6 million financial liability (2020 – $1.0 million), with a corresponding amount in equity, was recorded in Trade and other payables on the 
consolidated statements of financial position in relation with the NCIB. This liability represents the value of common shares authorized to be repurchased by a designated 
broker under an automatic share purchase plan from January 1, 2022 to February 11, 2022. This automatic share purchase plan allows for the purchase of the Company’s 
common shares under pre-set conditions at times when the Company would ordinarily not be permitted due to regulatory restrictions or self-imposed blackout periods. 
These common shares are included in the outstanding common shares as at December 31, 2021. 

Dividends 

On May  12th,  2021, the  Company’s  Board  of  Directors  (the “Board”) modified  its  dividend policy  of  paying  a  quarterly  cash  dividend  to  its  common  shareholders  by 
increasing the dividend from $0.11 per share to $0.15 per share. YP’s dividend payout policy and the declaration of dividends on any of the Company’s outstanding 
common  shares  are  subject  to  the  discretion  of the  Board  and, consequently, there can be  no  guarantee  that the  dividend  payout  policy  will  be  maintained  or  that 
dividends will be declared.  

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

the  year  ended  December  31,  2021, 

During 
$0.15 per common share during the second, third and fourth quarters. The dividends were paid on March 15, June 30, September 15 and December 15 of 2021 for a 
total  consideration  of  $14.7 million  to common  shareholders.  During the year  ended  December  31,  2020,  the  Company  paid three  quarterly  dividends  of  $0.11  per 
common share. The dividends were paid on June 15, September 15 and December 15 of 2020 for a total consideration of $8.8 million to common shareholders. 

the  Company  paid  quarterly  dividends  of  $0.11  per  common  share  during 

first  quarter  and   

the 

Warrants 

On December 20, 2012, the Company issued 2,995,506 common share purchase warrants (“Warrants”).  

During the year ended December 31, 2021, 1 Warrant was exercised in exchange for 1 common share of Yellow Pages Limited. As at December 31, 2021, the Company 
had a total of 2,995,483 Warrants outstanding for an amount of $1.5 million. As at December 31, 2020, the Company had a total of 2,995,484 Warrants outstanding for 
an amount of $1.5 million. 

Each Warrant is transferable and entitles the holder to purchase one common share of Yellow Pages Limited at an exercise price of $28.16 per Warrant payable in cash 
at any time on or prior to December 20, 2022. The fair value of the Warrants on December 20, 2012 was $1.5 million.  

The fair value of the Warrants was calculated using a binomial option pricing model with the following assumptions: 

Risk free interest rate 

Expected life 

Expiry date 

Expected volatility 

2.27% 

10 years 

December 20, 2022 

33.5% 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 6

 
 
 
 
 
 
 
 
 
 
Earnings per share 

The following table presents the weighted average number of shares outstanding used in computing earnings per share and the weighted average number of shares 
outstanding used in computing diluted earnings per share as well as net earnings used in the computation of basic earnings per share to net earnings adjusted for any 
dilutive effect: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

For the years ended December 31, 
Weighted average number of shares outstanding used in computing basic earnings per share1 
Dilutive effect of restricted share units  

Dilutive effect of stock options 

Dilutive effect of exchangeable debentures 
Weighted average number of shares outstanding used in computing diluted earnings per share1 

For the years ended December 31, 

Net earnings used in the computation of basic earnings per share 

Impact of assumed conversion of exchangeable debentures, net of applicable taxes 

Total net earnings used in the computation of diluted earnings per share 

2021 

26,337,343 

116,208 

268,694 
− 

26,722,245 

2020 

26,602,728 
121,348 
212,544 
5,621,481 
32,558,101 

2021 

70,635 
− 
70,635 

$ 

$ 

2020 

60,298 

8,229 

68,527 

$ 

$ 

¹ The weighted average number of shares outstanding used in the earnings per share calculation is reduced by the shares held by the trustee for the purpose of funding the restricted share unit and performance share  
   unit plan (the “RSU and PSU Plan”). 

For the years ended December 31, 2021 and 2020, the diluted earnings per share calculation did not take into consideration the potential dilutive effect of the Warrants 
as well as stock options that are not in the money and therefore are not dilutive. 

15.  Operating costs 

For the years ended December 31, 

Salaries, commissions and benefits 
Supply chain and logistics1 
Other goods and services2  
Information systems 

Remeasurement of ECL, net of recovery (Note 20) 

2021 

$ 

82,200 

$ 

64,479 

11,912 

19,505 

7,550 

2020 

 91,241 

67,702 

14,326 

21,936 

8,891 

$ 

185,646 

$ 

204,096 

1  Supply chain and logistics costs relate to external supplier costs for manufacturing and distribution of our print and digital products. 
2  Other goods and services include promotion and advertising costs, real estate, office services, consulting services including contractors and professional fees.  

During the years ended December 31, 2021 and December 31, 2020, the Company applied for the Canada Emergency Wage Subsidy offered by the Government of 
Canada. The Company was eligible for the subsidy as it met the criteria for certain periods. Yellow Pages Limited received non-refundable contributions of $4.2 million 
during the year ended December 31, 2021 and $7.3 million for the year ended December 31, 2020, respectively, for admissible salaries related to its workforce. The 
contributions are recorded as a reduction to operating costs in the consolidated statements of income. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16.  Revenues  

The Company reviews revenues by similar products and services, such as Print and Digital.  

Print revenues are recognized at a point in time, whereas 99% of digital revenues were recognized over the term of the contract and 1% at a point in time for the year 
ended December 31, 2021 and 100% of digital revenues were recognized over the term of the contract for the year ended December 31, 2020, respectively. 

The following tables present financial information for the years ended December 31, 2021 and 2020. 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

For the years ended December 31,  

   Digital 

   Print 

Total revenues 

17.  Stock-based compensation plans  

2021 

221,471 
66,175 

2020 

$ 

252,252 

81,286 

287,646 

$ 

333,538 

$ 

$ 

Yellow  Pages  Limited’s  stock-based  compensation  plans  consist  of  restricted  share  units,  performance  share  units,  deferred  share  units,  stock  options  and  share 
appreciation rights. 

Restricted Share Unit and Performance Share Unit Plan 

On May 6, 2013, Yellow Pages Limited adopted a restricted share unit and performance share unit plan (the “RSU and PSU Plan”) to reward key employees and officers 
of Yellow Pages Limited (the “Participants”). Following the implementation of the RSU and PSU Plan, Yellow Pages Limited granted to Participants a number of RSUs 
and PSUs, as applicable, based on the volume weighted average trading price of the common shares for the five days immediately preceding the grant date. The RSUs 
are time-based awards and will vest upon the continuous employment of the Participants for a period of 36 months starting from the date of the grant or such other period 
not  exceeding  36 months  determined  by  the  Board.  The  PSUs  are  performance-based  awards  and  will  vest  upon confirmation  by the  Board  of  the  achievement  of 
specified performance targets and upon the continuous employment of the Participants for a period of 36 months starting from the date of the grant or such other period 
not exceeding 36 months determined by the Board. The PSUs for which the performance targets have not been achieved shall automatically be forfeited and cancelled. 
The number of PSUs that vest could potentially reach up to one-and-a-half times the actual number of PSUs awarded if the actual performance reaches the maximum 
level of performance targets. At December 31, 2021, there are no PSUs outstanding. 

During  the  years  ended  December  31,  2021 and  2020,  nil  common  shares  of  Yellow  Pages  Limited  were  purchased  on the  open  market  of the  TSX  by  the trustee 
appointed under the RSU and PSU Plan for the purpose of funding of the RSU and PSU Plan. The total number of common shares of Yellow Pages Limited held by the 
trustee for the purpose of funding the restricted share unit and performance share unit plan (the “RSU and PSU Plan”) amounted to 1,360,615 as at December 31, 2021.   

The following table summarizes the continuity of the RSUs presented as a liability during the years ended December 31: 

Outstanding, beginning of year 
Granted 
Dividends credited2 
Settled 
Variation due to change in fair value and vesting 
Outstanding, end of year3 

Number of RSUs 

327,617 
− 
12,204 

(62,504) 
− 
277,317 

2021 
Liability¹ 

831 
− 
86 
(891) 

1,924 
1,950 

$ 

$ 

Number of RSUs 

156,839 
321,671 
9,244 
(160,137) 
− 
327,617 

2020 
Liability¹ 

972 
859 
42 
(1,850) 
808 
831 

$ 

$ 

¹   The liability related to the RSUs is recorded in trade and other payables, and the expense related to the vested RSUs and the variation due to change in fair value are included in operating costs. 

2  Dividends in the form of additional RSUs are credited to the participant’s account on each dividend payment date and are equivalent in value to the dividend paid on common shares. 

3  The number of restricted shares vested as of December 31, 2021 is 142,735 (2020 – 66,259) 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 8

 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the continuity of all the RSUs and PSUs, including those shown in the table above, during the years ended December 31: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Number of  

Outstanding, beginning of year 

Granted 
Reduction in payout related to under-achievement of targets2 
Settled 
Dividends credited3 
Forfeited 

Outstanding, end of year 

Weighted average remaining life (years) 

RSUs1 

448,965 

26,512 
− 
(97,688) 

16,848 

(1,112) 

393,525 

1.16 

2021 

PSUs 
− 
− 
− 
− 
− 
− 
− 
− 

RSUs1 

318,536 

359,395 
− 
(226,775) 

13,072 

(15,263) 

448,965 

1.66 

2020 

PSUs 

60,406 
− 
(15,105) 

(45,301) 
− 
− 
− 
− 

1   Included  in  the  RSUs  outstanding  balance  as  at  December  31,  2021  are  277,317  RSUs  granted  in  July  2020  as  well  as  dividends  credited  related  to  this  grant,  representing  a  liability  of  $2.0  million   
(2020 – 327,617 RSUs and $0.8 million, respectively) recorded in trade and other payables and the expense related to the units vested and the variation due to changes in stock price is included in operating costs. 

2  The reduction in payout is related to the under-achievement of certain performance targets resulting in a reduction of 25% for the year ended December 31, 2020.  

3  Dividends in the form of additional RSUs are credited to the participant’s account on each dividend payment date and are equivalent in value to the dividend paid on common shares. 

During the year ended December 31, 2021, an expense of $2.3 million (2020 – an expense of $2.0 million) was recorded in the consolidated statement of income in 
operating costs in relation to the RSU and PSU Plan. 

Deferred Share Unit Plan 

On June 12, 2013, Yellow Pages Limited adopted a deferred share unit plan (the “DSU Plan”). The DSU Plan was amended in October 2013 to provide for the participation 
by  eligible  employees  as  designated  by  the  Board.  The  Company  shall  settle  the  vested  deferred  share  units  (“DSUs”)  in  cash  or  in  common  shares  of  
Yellow Pages Limited acquired on the open market at the discretion of the Company when a Director leaves the Board or an eligible employee ceases employment with 
the Company.  

The following table summarizes the continuity of the deferred share units (“DSUs”) during the years ended December 31: 

Outstanding, beginning of year 

Granted² 

Forfeited 

Settled 
Dividends credited3 

Variation due to change in stock price 

Outstanding and vested, end of year 

Number of DSUs 

339,808 
30,704 

(3,292) 

(80,929) 

14,628 
− 
300,919 

2021 
Liability¹ 

$ 

4,257 

347 
− 

(1,162) 

202 

467 

$ 

4,111 

Number of DSUs 

325,435 

53,719 

(4,196) 

(45,556) 

10,406 
− 

339,808 

2020 
Liability¹ 

$ 

2,948 

447 
− 

(416) 

115 

1,163 

4,257 

$ 

¹  The liability related to the DSU Plan is recorded in trade and other payables, and the expense related to the units vested and the variation due to changes in stock price is included in operating costs. 

²  The liability related to the DSUs granted represents the portion that is vested as at December 31. 
3  Dividends in the form of additional DSUs are credited to the participant’s account on each dividend payment date and are equivalent in value to the dividend paid on common shares. 

During the year ended December 31, 2021, an expense of $0.5 million (2020 – an expense of $1.7 million) was recorded in the consolidated statement of income in 
operating costs in relation to the Deferred Share Unit Plan. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

6 9

 
 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Stock options 

On March 23, 2021, the Board approved an amendment to the 2012 Stock Option Plan to increase the insider participation limits and the maximum number of shares 
issuable to one person from 5% of the issued and outstanding shares to 10% of the issued and outstanding shares. In addition, the 2012 Stock Option Plan was amended 
to provide that any shares repurchased by the Company for cancellation pursuant to a NCIB will not constitute non-compliance with these limits for any options outstanding 
prior to such purchase of Shares for cancellation. A maximum of 1,290,612 stock options may be granted under the Stock Option Plan. On May 11, 2018, an amendment 
to the Stock Option Plan was approved, increasing the maximum number of common shares authorized for issuance upon the exercise of options, from 1,290,612 to 
2,806,932. Participants are required to hold 25% of the common shares received pursuant to the exercise of the stock options until the Participants meet the ownership 
guidelines which apply to their respective position. 

At the Annual and Special Meeting of Shareholders held on May 13, 2020 an amendment to the 2012 Stock Option Plan was approved to provide for a cashless exercise 
feature,  payable  in  cash,  without  a  full  deduction  of  the  underlying  shares  from  the  plan  reserve.  Subject  to  approval  of  the  Board  or  the  Human  Resources  and 
Compensation Committee at the time of exercise, an option holder may elect to surrender an exercisable option for cancellation in exchange for a cash payment equal 
to the amount by which the fair market value of the share on the date of surrender exceeds the exercise price. The underlying shares in respect of the surrendered option 
will be added back to the plan reserve. 

Stock options granted that are payable in cash upon certain conditions being met are presented as a liability.  

The following table summarizes the continuity of the stock options presented as a liability during the years ended December 31: 

Outstanding, beginning of year 
Granted 
Stock options reclassified from equity-settled to cash settled2 
Settled 
Variation due to change in fair value and vesting 
Outstanding, end of year3 

Number of options 

1,567,487 
− 
363,948 
(886,443) 
− 
1,044,992 

2021 
Liability¹ 

1,703 
− 
1,129 
(4,392) 
4,875 
3,315 

$ 

$ 

Number of options 

701,875 
1,567,487 
− 
(701,875) 
− 
1,567,487 

2020 
Liability¹ 

1,078 
1,488 
− 
(2,434) 
1,571 
1,703 

$ 

$ 

¹   The liability related to the stock options is recorded in trade and other payables, and the expense related to the vested options and the variation due to change in fair value are included in operating costs. 
2  On February 10, 2021, a modification adding a cash alternative to the settlement of certain stock options resulted in an obligation to settle in cash. A re-class from equity to liability was recorded at the modification 
date, based on the difference between the fair value of the shares at the modification date and the exercise price of the option. The variation due to change in fair value subsequent to the modification date is included 
in operating costs. 

3  The number of stock options vested as of December 31, 2021 is 616,836 (2020 – 399,129) 

The following table summarizes the continuity of all stock options under the Stock Option Plan, during the year ended December 31: 

Outstanding, beginning of year 
Granted 
Forfeited 
Exercised 
Settled 

Outstanding, end of year 
Exercisable, end of year 

Number of options 

2021 
Weighted average  
exercise price per option 

Number of options 

2020 
Weighted average  
exercise price per option 

2,717,779 
519,276 
(5,533) 
(12,185) 
(886,444) 
2,332,893 
− 

$ 
$ 
$ 
$ 
$ 
$ 
$ 

8.71 
11.86 
11.98 
9.15 
8.88 
9.34 
− 

1,983,102 
2,004,069 
(540,729) 
(26,788) 
(701,875) 
2,717,779 
− 

$ 
$ 
$ 
$ 
$ 
$ 
$ 

7.11 
9.51 
6.79 
8.33 
7.97 
8.71 
− 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 0

 
 
 
 
 
 
 
 
 
 
 
 
 
The following table provides additional information about Yellow Pages Limited’s Stock Option Plan as at December 31: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Exercise price 
$5.86 
$7.61 
$8.79 
$10.47 
$11.86 
$12.10 
Outstanding, end of year 
Exercisable, end of year 

Number of options 
outstanding 

2021 
Weighted average 
remaining life 

Number of options 
outstanding 

2020 
Weighted average 
remaining life 

458,536 
− 
1,044,991 
− 
516,522 
312,844 
2,332,893 
− 

1.2 
− 
1.0 
− 
1.9 
1.3 
1.3 
− 

458,536 
251,979 
1,567,487 
19,869 
− 
419,908 
2,717,779 
− 

2.2 
1.1 
2.0 
1.6 
− 
1.9 
1.9 
− 

Stock options were valued using a binomial option pricing model. Expected volatility is determined by the implied volatility from the current market price of the Company’s 
outstanding warrants. The following table shows the key inputs into the valuation model for year ended December 31:  

Weighted average grant date share price 
Exercise price 
Expected volatility  
Option life 
Risk-free interest rate 
Weighted average remaining life 

$ 
$ 

2021 
11.86 
11.86 
54.2% 
  2.7 years 
0.66% 
  1.9 years 

2020 

$ 
$ 

9.51 
9.51 
60.3% 
  2.5 years 
0.80% 
  2.0 years 

During the year ended December 31, 2021, an expense of $6.6 million (2020 – an expense of $3.6 million) was recorded in the consolidated statement of income in 
operating costs in relation to the Stock Option Plan. 

Share appreciation rights plan 

On September 15, 2017, Yellow Pages Limited adopted a share appreciation rights plan (the “SAR Plan”) to provide incentive compensation to key employees and 
officers of Yellow Pages Limited (the “Participants”) who are in a position to make a material contribution to the successful operation of the business and to more closely 
align the interests of management with those of shareholders of Yellow Pages Limited. The SARs are time-based awards and will vest upon the continuous employment 
of the Participants at a date determined by the Board of Directors. Pursuant to the terms of the SAR Plan, the Participants will receive, upon vesting of the SARs, a 
payment in cash representing the excess of the fair value of Yellow Pages Limited’s shares on the vesting date less the fair value of Yellow Pages Limited’s shares on 
the grant date.  

The following table summarizes the continuity of the share appreciation rights (“SARs”) during the year ended December 31: 

Outstanding, beginning of year 
Granted 
Settled 
Variation due to change in fair value and vesting 
Outstanding, end of year2 

Number of SARs 

174,165 
− 
(58,055) 
− 
116,110 

2021 
Liability¹ 

190 
− 
(322) 
500 
368 

$ 

$ 

Number of SARs 

701,875 
174,165 
(701,875) 
− 
174,165 

2020 
Liability1 
1,078 
594 
(2,434) 
952 
190 

$ 

$ 

1  The liability related to the SAR Plan is recorded in trade and other payables, and the expense related to the units vested and the variation due to change in fair value are included in operating costs. 
2  The number of SARs vested as of December 31, 2021 is 68,537 (2020 – 44,348) 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SARs  were  valued using  a  binomial  option  pricing  model.  Expected  volatility  is  determined  by  the  implied  volatility  from  the  current market  price  of the  Company’s 
outstanding warrants. The following table shows the key inputs into the valuation model as at December 31: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Weighted average grant date share price 
Exercise price  
Expected volatility  
Weighted average SAR life 
Risk-free interest rate 
Weighted average remaining life 

$ 
$ 

$ 
$ 

2021 

8.79 
8.79 
63.9% 
2.5 years  
0.60% 
1.0 year 

2020 

8.79 
8.79 
63.9% 
2.5 years  
0.60% 
2.0 years 

During the year ended December 31, 2021, an expense of $0.5 million (2020 – an expense of $1.5 million) was recorded in the consolidated statement of income in 
operating costs in relation to the SARs plan. 

18.  Financial charges, net 

The significant components of the financial charges, net are as follows: 

For the years ended December 31, 
Interest on exchangeable debentures1 
Interest on lease obligations, net of interest income on investment in subleases 

Net interest on the defined benefit obligations  

Redemption Option  

Other, net 

Financial charges, net 
1 The Company fully repaid the principal amount of Exchangeable Debentures of $107.0 million at par plus accrued and unpaid interest on May 31, 2021. 

2021 

2020 

$ 

4,692 
            2,132 

$ 

          11,261  
            2,225  

3,248 

            3,804  

           (311) 

              (418) 

           (2,627) 

              (151) 

$ 

9,343 

$ 

14,512 

19. Commitments and contingencies  

a)     As at December 31, 2021, Yellow Pages Limited has commitments under purchase and service contract obligations for both operating and capital expenditures  
        for each of the next 5 years and thereafter, and in the aggregate of: 

2022 

2023 

2024 

2025 

2026 

Thereafter 

Total commitments 

$ 

$ 

21,340 

14,551 

10,861 

7,982 

6,283 

37,537 

98,554 

b)        Yellow  Pages  Limited  has  three  billing  and  collection  services  agreements.  The  agreement  with  Bell  Canada  (“Bell”)  expires  on  December  31,  2023  and  the   
         agreement with Northwestel Inc., an affiliate of Bell expires, November 29, 2032. The agreement with TELUS Communications Inc. (“TELUS”) expires in 2031.  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Pursuant to publication agreements with Bell and TELUS, Yellow Pages Limited produces alphabetical listing telephone directories for each of these companies in order 
for them to meet their regulatory obligations.   

The  Company  also  has  other  agreements  with  Bell  and  TELUS,  providing  for  the  use  of  listing  information  and  trademarks  for  the  publications  of  directories. If the 
Company materially fails to perform its obligations under the publication agreements mentioned above and as a result these publication agreements are terminated in 
accordance with their terms, these other listing information and trademark licenses with Bell and TELUS, as the case may be,  may also be terminated. These other 
agreements with Bell and TELUS will terminate between 2031 and 2037. 

c)      Yellow Pages Limited entered into directory printing agreements with its printing suppliers to print, bind and furnish alphabetical, classified and combined directories  
        as well as other publications. It also entered into distribution agreements.   

d)     Yellow Pages Limited is subject to various claims and proceedings which have been instituted against it during the normal course of business for which certain of  
        the  claims  are  provided  for and  included  in trade  and other  payables,  and  provisions  based on management’s  best  estimate  of the  likelihood  of the  outcome.  
        Management believes that the disposition of the matters pending or asserted is not expected to have any material adverse effect on the financial position, financial  
        performance or cash flows of Yellow Pages Limited. 

20.  Financial risk management 

Credit Risk  

Credit risk stems primarily from the potential inability of a customer or counterparty to a financial instrument to meet its contractual obligations. Yellow Pages Limited is 
exposed  to  credit  risk  with  respect  to  cash,  trade  receivables  from  customers  and  investment  in  subleases.  The  carrying  value  of  financial  assets  represents 
Yellow Pages Limited’s maximum exposure. Credit risk associated with cash is minimized substantially by ensuring that these financial assets are placed with creditworthy 
counterparties. An ongoing review is performed to evaluate changes in the status of counterparties.  

Yellow  Pages Limited’s  extension  of credit to customers  involves judgment.  Yellow  Pages  Limited  has  established  internal  controls  designed to mitigate  credit  risk, 
including a formal credit policy managed by its credit department. New customers, customers increasing their advertising spend by a certain threshold and customers 
not respecting payment terms are subject to a specific vetting and approval process. Yellow Pages Limited considers that it has limited exposure to concentration of 
credit risk with respect to trade receivables from customers due to its large and diverse customer base operating in numerous industries and its geographic diversity. 
There are no individual customers that account for 10% or more of revenues and there are no trade receivables from any one individual customer that exceeds 10% of 
the total balance of trade receivables at any point in time during the year.  

Bell and TELUS provide Yellow Pages Limited with customer collection services with respect to advertisers who are also their customers. As such, they receive money 
from customers on behalf of Yellow Pages Limited. Yellow Pages Limited retains the ultimate collection risk on these receivables. 

The components of trade and other receivables are as follows: 

As at  

Current  

Past due less than 180 days  

Past due over 180 days 

Trade receivables1 
Other receivables2 

Trade and other receivables 

  December 31, 2021 

  December 31, 2020 

$ 

$ 

$ 

$ 

33,800 

3,639 

1,259 

38,698 

3,569 

42,267 

$ 

$ 

$ 

$ 

44,686 

7,138 

5,980 

57,804 

5,092 

62,896 

$ 

1  Trade and other receivables are presented net of allowance for revenue adjustments (“AFRA”) and ECL of $27.7 million as at December 31, 2021 ($34.3 million as at December 31, 2020). 
2  Other receivables included a loan receivable associated with a forward contract net of $3.1 million as at December 31, 2021 ($2.9 million as at December 31, 2020).  

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table provides information about the exposure to credit risk and the ECL allowance for trade receivables (including contract assets).  

For the years ended December 31, 

2021 

2020 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Current  
Past due less than 180 days  
Past due over 180 days 

Total 

Expected credit 

loss rate 

Gross carrying 
amount1 

Expected credit 

ECL allowance 

loss rate 

Gross carrying 
amount1 

ECL allowance 

2.0% 

$ 

34,491 

$ 

35.6% 

89.9% 

5,648 

12,450 

$ 

52,589 

$ 

691 

2,009 

11,191 

13,891 

2.8% 

$ 

29.2% 

70.2% 

$ 

45,952 

10,076 

20,062 

$ 

76,090 

$ 

1,266 

2,938 

14,082 

18,286 

1  The gross carrying value is net of the allowance for revenue adjustments of $13.8 million as at December 31, 2021 ($16.0 million as at December 31, 2020). 

The following table shows the movement in ECL allowance that has been recognized for trade receivables (including contract assets).  

As at 

Balance, beginning of the year 
Remeasurement of ECL allowance, net of recovery 

Amounts written-off  

Balance, end of year 

December 31, 2021 

December 31, 2020 

$ 

$ 

18,286 

$  

7,550 

 (11,945) 

13,891 

$ 

17,580 

8,891 

 (8,185) 

18,286 

Yellow Pages Limited estimates the loss allowance on the net investment in subleases at the end of the reporting period at an amount equal to lifetime ECL. None of the 
net  investment  in  subleases  at  the  end  of the  reporting  period  is  past  due,  and taking  into  account  the  historical default  experience  and  the future  prospects  of the 
industries  in  which  the  lessees  operate, together  with the  value  of  collateral  held over  the  net  investment  in  subleases,  the  ECL  on  net  investment  in subleases  is 
insignificant. 

(i) Interest Rate Risk  

Yellow Pages Limited is exposed to interest rate risks resulting from fluctuations in interest rates on its ABL with rates which are generally based on the Prime rate or 
Canadian BA rate. Yellow Pages Limited does not use derivative instruments to reduce its exposure to interest rate risk. The Company manages its interest rate risk by 
maximizing the interest income earned on excess funds while maintaining the necessary liquidity to conduct its day-to-day operations. 

 (ii) Foreign Exchange Risk 

Yellow Pages Limited is exposed to foreign exchange risk arising from various currency transactions, the financial risks which are not significant. Foreign exchange 
transaction risk arises primarily from commercial transactions that are denominated in a currency that is not the functional currency of Yellow Pages Limited’s business 
unit that is party to the transaction. Yellow Pages Limited is exposed to fluctuations in the U.S. dollar. The effect on net earnings from existing U.S. dollar exposures of a 
one point increase or decrease in the Canadian/U.S. dollar exchange rate is not significant. The Company’s expenditures, net of revenues, denominated in U.S. dollars 
were approximately $12.3 million for the year ended December 31, 2021 (2020  – $16.0 million). As at December 31, 2021, there were no foreign currency contracts 
outstanding.   

Liquidity Risk  

Liquidity risk is the exposure of Yellow Pages Limited to the risk of not being able to meet its financial obligations as they become due.    

Yellow Pages Limited manages this risk by maintaining detailed cash forecasts and long-term operating and strategic plans. The management of liquidity requires a 
constant monitoring of expected cash inflows and outflows which is achieved through a detailed forecast of the Company’s liquidity position to ensure adequate and 
efficient use of cash resources.   

The Company expects to meet its financial obligations through internally generated cash and cash on hand.   

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 4

 
 
 
 
 
 
 
 
 
 
 
 
The following are the contractual maturities of the financial liabilities:  

Non-derivative financial liabilities 
Trade and other payables (Note 9) 

Provisions (Note 10) 
Lease obligations (Note 6) 

Total 

Fair value hierarchy 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

Payments due for the years following December 31, 2021 

Total 

1 year 

2 – 3 years 

4 – 5 years 

  Thereafter 

$ 

$ 

34,931 

22,141 

49,879 

34,931 

21,090 

2,940 

$ 

$ 

106,951 

$ 

58,961 

$ 

− 
847 

7,275 

8,122 

$ 

$ 

− 
111 

7,587 

7,698 

$ 

$ 

− 
93 

32,077 

32,170 

The three levels of fair value hierarchy are as follows: 

• 
• 
• 

Level 1 – inputs are unadjusted quoted prices of identical instruments in active markets. 
Level 2 – inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. 
Level 3 – inputs used in a valuation technique are not based on observable market data in determining fair values of the instruments. 

Determination of fair value and the resulting hierarchy requires the use of observable market data whenever available. The classification of a financial instrument in the 
hierarchy is based upon the lowest level of input that is significant to the measurement of fair value.  

The fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants.  

The redemption option on the exchangeable debentures was an embedded derivative and was recorded at fair value on the consolidated statements of financial position as 
Financial and other assets with changes in fair value recognized in financial charges.  Following the repayment of the exchangeable debentures on May 31, 2021, the 
redemption option on the exchangeable debentures, was derecognized and was included in the loss on early repayment of debt. The fair value as at December 31, 2020 
was $2.6 million. 

Cash, trade and other receivables, and trade and other payables are not measured at fair value in the consolidated statement of financial position, as their carrying 
amount is a reasonable approximation of fair value due to their short-term maturity. 

Asset-Based Loan 

The Company, through its subsidiary Yellow Pages Digital & Media Solutions Limited, has an asset-based loan (ABL) with a term of the ABL to August 2022 and a total 
commitment of $25.0 million. The ABL is being used for general corporate purposes. Through the ABL, the Company has access to the funds in the form of prime rate loans, 
Banker’s acceptance (BA) equivalent loans or letters of credit. The ABL is subject to an availability reserve of $5.0 million if the Company’s trailing twelve-month fixed charge 
coverage ratio is below 1.1 times. As at December 31, 2021, the Company’s fixed charge coverage ratio was 0.7 times. The Company had $2.8 million of letters of credit 
issued and outstanding under the ABL and a $3.3 million deficiency in qualified collateral. As such, $13.9 million of the ABL was available as at December 31, 2021. As at 
December 31, 2021, the Company was in compliance with all covenants under the loan agreement governing the ABL. 

21.  Capital Management  

Yellow Pages Limited’s objective in managing capital is to ensure sufficient liquidity to cover financial obligations, investment requirements and to provide its shareholders 
with appropriate returns. Yellow Pages Limited monitors its capital structure and makes adjustments based on the objectives described above in response to changes in 
economic conditions and the risk characteristics of the underlying assets and the Company’s working capital requirements. This includes changes to the Company’s current 
dividend policy. Yellow Pages Limited also uses various financial metrics to monitor its capital structure such as cash net of debt to total capitalization. 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Yellow Pages Limited’s capital is comprised of Exchangeable Debentures, Lease obligations and equity attributable to Yellow Pages Limited’s shareholders as follows: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

As at 

Cash  
Exchangeable debentures1 (Note 12) 

Lease obligations (Note 6) 

Total debt 

Equity  

Total capitalization  
Total cash net of debt2 

Total cash net of debt to total capitalization  

December 31, 2021 

December 31, 2020 

$ 

$ 

$ 

$ 

123,559 
− 
49,879 

49,879 
116,131 

166,010 

73,680 

44.4% 

$ 

$ 

$ 

$ 

153,492 

101,115 

52,874 

153,989 
29,301 

183,290 

(497) 
0.0% 

1  Represents the principal amount less unaccreted interest on the Exchangeable debentures. 
2  The term cash net of debt does not have a standardized meaning under IFRS. Therefore, it is unlikely to be comparable to similar measures presented by other issuers. We define cash net of debt as cash less 

Lease obligations including current portion and Exchangeable debentures, as shown in the Company’s consolidated statements of financial position.  

22.  Guarantees  

In  the  normal  course  of  operations,  Yellow  Pages  Limited  has  entered  into  agreements  which  are  customary  in  the  industry  that  provide  for  indemnifications  and 
guarantees to counterparties in transactions involving business acquisitions, business dispositions and sale of assets. Yellow Pages Limited has entered into agreements 
which  contain  indemnification  of  its  directors  and  officers  indemnifying them  against expenses  (including  legal fees), judgments, fines  and  any  amount  actually and 
reasonably incurred by them in connection with any action, suit or proceeding in which the directors and/or officers are sued as a result of their service, if they acted 
honestly and in good faith with a view to the best interests of Yellow Pages Limited. Yellow Pages Limited benefits from directors’ and officers’ liability insurance which it 
has purchased. No amount has been accrued in the consolidated statements of financial position as at December 31, 2021 and 2020 with respect to these indemnities.  

The nature of these guarantees prevents Yellow Pages Limited from making a reasonable estimate of the maximum potential amount it could be required  to pay to 
counterparties. 

23.  List of subsidiaries 

As at 

Canada 

Yellow Pages Digital & Media Solutions Limited  

Digital and print media marketing solutions provider  

USA 

YPG (USA) Holdings, Inc. 

Yellow Pages Digital & Media Solutions, LLC 

Holding company 

Operational support services provider 

Principal activity 

Proportion of ownership  

2021 

100% 

100% 

100% 

December 31, 

2020 

100% 

100% 

100% 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 6

 
                                                              
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
24.  Related party disclosures 

Key management personnel compensation  

Yellow  Pages  Limited’s  key  management  personnel  have  authority  and  responsibility for  planning,  directing  and  controlling  the  Company’s activities  and consist  of  
Yellow Pages Limited’s executive team and the members of the Board.   

Total compensation expense for key management personnel, and the composition thereof, is as follows: 

Notes to the Consolidated Financial Statements – December 31, 2021 
(all tabular amounts are in thousands of Canadian dollars, except share information) 

For the years ended December 31, 

Salary, board fees and short-term incentive plans 

Post-employment benefits 

Share-based compensation expense, including share price revaluation 

All other compensation 

$ 

$ 

2021 

5,466 

$ 

298 

8,901 

946 

2020 

5,375 

397 

7,178 

2,082 

15,611 

$ 

15,032 

YELLOW PAGES LIMITED ANNUAL REPORT 2021

7 7

 
 
 
 
 
 
 
 
 
 
 
Head Office 

Board of Directors 

Head Office 

David A. Eckert 
President and Chief Executive Officer 

John R. Ireland 
Senior Vice-President, Organizational 
Effectiveness 

Franco Sciannamblo 
Senior Vice-President, Chief Financial Officer 

Sherilyn King 
Senior Vice President - Sales, 
Marketing and Customer Service 

Treena Cooper 
Senior Vice President, Secretary and General 
Counsel 

Susan Kudzman 
Director and Chair of the Board 

David A. Eckert 
Director President and Chief Executive Officer 

Craig Forman 
Director 
Chair of the Corporate Governance and 
Nominating Committee 

Robert Hall 
Director 
Chair of the Audit Committee 

Paul W. Russo 
Director 
Chair of the Human Resources and 
Compensation Committee 

1751, rue Richardson 
Montréal (Québec) H3K 1G6 

Investor Relations 

Telephone : 1 877 956-2003 
E-mail : ir.info@pj.ca 

Auditor 

Deloitte LLP. 

TSX Symbols 

Y 
Y.WT 

Common Shares 
Warrants 

Transfer Agent 

AST Trust Company  
2001 Boul. Robert Bourassa, Suite 1600 
Montréal, Québec H3A 2A6  
Telephone: 1 800 387-0825 
E-mail: inquiries@canstockta.com 

For further information on Yellow Pages Limited, visit our corporate website at corporate.yp.ca. 

 
 
 
 
 
 
 
 
 
 
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YELLOW PAGES LIMITED ANNUAL REPORT 2021

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