Quarterlytics / Industrials / Integrated Freight & Logistics / ZTO Express (Cayman) Inc.

ZTO Express (Cayman) Inc.

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FY2022 Annual Report · ZTO Express (Cayman) Inc.
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Table of Contents

(Mark One)

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 20-F

☐    REGISTRATION  STATEMENT  PURSUANT  TO  SECTION  12(b)  OR  12(g)  OF  THE  SECURITIES  EXCHANGE

ACT OF 1934

OR

☒  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2022

OR

☐  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                      to

OR

☐    SHELL  COMPANY  REPORT  PURSUANT  TO  SECTION  13  OR  15(d)  OF  THE  SECURITIES  EXCHANGE  ACT

OF 1934

Date of event requiring this shell company report

Commission file number 001-37922
ZTO Express (Cayman) Inc.
(Exact Name of Registrant as Specified in Its Charter)

N/A

(Translation of Registrant’s Name into English)

Cayman Islands

(Jurisdiction of Incorporation or Organization)

Building One, No. 1685 Huazhi Road, 
Qingpu District, Shanghai, 201708
People’s Republic of China
(Address of Principal Executive Offices)

Huiping Yan, Chief Financial Officer
Building One, No. 1685 Huazhi Road, 
Qingpu District, Shanghai, 201708
People’s Republic of China
Phone: (86 21) 5980 4508
Email: hp.yan@zto.com

Securities registered or to be registered pursuant to Section 12(b) of the Act:

(Name, Telephone, Email and/or Facsimile Number and Address of Company Contact Person)

Title of each class
American depositary shares, each representing one
Class A ordinary share par value US$0.0001 per
share
Class A ordinary shares, par value US$0.0001 per
share

Trading Symbol(s)
ZTO

     Name of Each Exchange on Which Registered

New York Stock Exchange

2057

The Stock Exchange of Hong Kong Limited

Securities registered or to be registered pursuant to Section 12(g) of the Act:

 
 
 
 
 
 
    
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Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:

None

(Title of Class)

None

(Title of Class)

Indicate the number of outstanding shares of each of the Issuer’s classes of capital or common stock as of the close of the period covered by the annual report.

As of December 31, 2022, there were 815,271,784 ordinary shares outstanding, par value $0.0001 per share, being the sum of 609,171,784 Class A ordinary
shares, excluding our repurchase of 11,671,525 Class A ordinary shares in the form of ADSs, and 206,100,000 Class B ordinary shares.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. ☒  Yes   ☐  No

If  this  report  is  an  annual  or  transition  report,  indicate  by  check  mark  if  the  registrant  is  not  required  to  file  reports  pursuant  to  Section  13  or  15(d)  of  the
Securities Exchange Act of 1934. ☐  Yes   ☒  No

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for
the past 90 days. ☒  Yes   ☐  No

Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of
Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
☒  Yes   ☐  No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company. See
definition of “accelerated filer and large accelerated filer” and “emerging growth company” in Rule 12b-2 of the Exchange Act:

Large Accelerated Filer ☒

Accelerated Filer ☐

Non-Accelerated Filer ☐

Emerging Growth Company ☐

If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to
use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange
Act.   ☐

† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting
Standards Codification after April 5, 2012.

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control
over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued
its audit report.   ☒

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing
reflect the correction of an error to previously issued financial statements. ☐  

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by
any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

U.S. GAAP ☒

International Financial Reporting Standards as issued
by the International Accounting Standards Board ☐

Other ☐

If “other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.
☐  Item 17  ☐  Item 18

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).☐  Yes   ☒  No

(APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PAST FIVE YEARS)

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Sections 12, 13 or 15(d) of the Securities Exchange
Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court. ☐  Yes   ☐  No

 
TABLE OF CONTENTS

Table of Contents

INTRODUCTION

FORWARD-LOOKING STATEMENTS

PART I

EXPLANATORY NOTE

PART II

ITEM 1.
ITEM 2.
ITEM 3.
ITEM 4.
ITEM 4A.
ITEM 5.
ITEM 6.
ITEM 7.
ITEM 8.
ITEM 9.
ITEM 10.
ITEM 11.
ITEM 12.

ITEM 13.
ITEM 14.

ITEM 15.
ITEM 16A.
ITEM 16B.
ITEM 16C.
ITEM 16D.
ITEM 16E.
ITEM 16F.
ITEM 16G.
ITEM 16H.
ITEM 16I.

IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS
OFFER STATISTICS AND EXPECTED TIMETABLE
KEY INFORMATION
INFORMATION ON THE COMPANY
UNRESOLVED STAFF COMMENTS
OPERATING AND FINANCIAL REVIEW AND PROSPECTS
DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES
MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS
FINANCIAL INFORMATION
THE OFFER AND LISTING
ADDITIONAL INFORMATION
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES
MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF
PROCEEDS MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS
CONTROLS AND PROCEDURES
AUDIT COMMITTEE FINANCIAL EXPERT
CODE OF ETHICS
PRINCIPAL ACCOUNTANT FEES AND SERVICES
EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES
PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS
CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT
CORPORATE GOVERNANCE
MINE SAFETY DISCLOSURE
DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

PART III

ITEM 17.
ITEM 18.
ITEM 19.

FINANCIAL STATEMENTS
FINANCIAL STATEMENTS
EXHIBITS

SIGNATURES

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INTRODUCTION

ZTO  Express  (Cayman)  Inc.  is  not  a  Chinese  operating  company  but  rather  a  Cayman  Islands  holding  company  with  operations
primarily conducted by its subsidiaries in China and through contractual arrangements with ZTO Express Co., Ltd. (“ZTO Express”) based in
China.  PRC  laws  and  regulations  restrict  and  impose  conditions  on  foreign  direct  investment  in  companies  involved  in  the  provision  of
domestic  mail  delivery  services.  Therefore,  we  operate  such  business  in  China  through  ZTO  Express  and  its  subsidiaries,  and  rely  on
contractual  arrangements  among  Shanghai  Zhongtongji  Network,  ZTO  Express  and  its  shareholders  to  consolidate  its  financial  results  with
ours under U.S. GAAP. These contractual arrangements enable us to direct the activities of ZTO Express, receive the economic benefits that
could  potentially  be  significant  to  ZTO  Express  in  consideration  for  the  services  provided  by  Shanghai  Zhongtongji  Network,  and  hold  an
exclusive option to purchase all or part of the equity interests in ZTO Express when and to the extent permitted by PRC law. Because of these
contractual  arrangements,  we  are  the  primary  beneficiary  of  ZTO  Express  and  hence  consolidate  its  financial  results  with  ours  under  U.S.
GAAP. Revenues contributed by ZTO Express accounted for 94.1%, 97.7% and 90.4% of our total revenues for the fiscal years 2020, 2021 and
2022, respectively. As used in this annual report, “ZTO” refers to ZTO Express (Cayman) Inc., and “we,” “us,” “our company” or “our” refers
to  ZTO  Express  (Cayman)  Inc.  and  its  subsidiaries.  Investors  in  our  ADSs  and/or  Class  A  ordinary  shares  thus  are  not  purchasing  equity
interest in ZTO Express but instead are purchasing equity interest in ZTO Express (Cayman) Inc., a Cayman Islands holding company.

Our  corporate  structure  is  subject  to  risks  associated  with  our  contractual  arrangements  with  ZTO  Express.  The  contractual
arrangement is perceived as replicating foreign investment in China-based companies where PRC regulations prohibit direct foreign investment
in the operating companies. ZTO and its investors may never have a direct ownership interest in ZTO Express or in the businesses that are
conducted  by  ZTO  Express  or  its  subsidiaries.  Uncertainties  in  the  PRC  legal  system  could  limit  our  ability  to  enforce  these  contractual
arrangements, and these contractual arrangements have not been tested in a court of law. If the PRC government finds that the agreements that
establish the structure for operating our business do not comply with PRC laws and regulations, or if these regulations or their interpretations
change in the future, we could be subject to severe penalties or be forced to relinquish our interests in those operations. This may result in ZTO
Express being deconsolidated, which would materially and adversely affect our operations, and our ADSs and/or Class A ordinary shares may
decline  significantly  in  value  or  become  worthless.  ZTO,  our  PRC  subsidiaries,  ZTO  Express,  and  investors  of  ZTO  face  uncertainty  about
potential  future  actions  by  the  PRC  government  that  could  affect  the  enforceability  of  the  contractual  arrangements  with  ZTO  Express  and,
consequently, significantly affect the financial performance of ZTO Express and our company as a whole. The PRC regulatory authorities could
disallow the contractual arrangement, which would likely result in a material adverse change in our operations, and our Class A ordinary shares
or  our  ADSs  may  decline  significantly  in  value  or  become  worthless.  For  a  detailed  description  of  the  risks  associated  with  our  corporate
structure, please refer to risks disclosed under “Item 3. Key Information—D. Risk Factors—Risks Related to Our Corporate Structure.”

We face various legal and operational risks and uncertainties associated with being based in or having the majority of our operations in
China and the complex and evolving PRC laws and regulations. For example, we face risks associated with regulatory approvals on offerings
conducted  overseas  by  and  foreign  investment  in  China-based  issuers,  the  use  of  VIEs,  anti-monopoly  regulatory  actions,  and  oversight  on
cybersecurity  and  data  privacy,  as  well  as  the  lack  of  PCAOB  inspection  on  our  auditors,  which  may  impact  our  ability  to  conduct  certain
businesses,  accept  foreign  investments,  or  list  on  a  United  States  or  other  foreign  exchange.  These  risks  could  result  in  a  material  adverse
change  in  our  operations  and  the  value  of  our  ADSs,  significantly  limit  or  completely  hinder  our  ability  to  continue  to  offer  securities  to
investors, or cause the value of such securities to significantly decline. For a detailed description of risks related to doing business in China, see
“Item 3. Key Information—D. Risk Factors—Risks Related to Doing Business in China.”

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ZTO Express (Cayman) Inc., our Cayman Islands holding company, or the Parent, may transfer cash to our wholly-owned Hong Kong
subsidiaries (through intermediate holding companies in the British Virgin Islands), by making capital contributions or providing loans, and our
Hong Kong subsidiaries may transfer cash to our PRC subsidiaries by making capital contributions or providing loans to them. Because the
Parent and its subsidiaries control ZTO Express through contractual arrangements, they are not able to make direct capital contribution to ZTO
Express. However, they may transfer cash to ZTO Express by loans or by making payment to ZTO Express for inter-group transactions. As of
December  31,  2022,  the  Parent  had  made  cumulative  capital  contribution  and  loans  to  its  Cayman,  BVI,  and  Hong  Kong  subsidiaries  of
RMB22,966.2 million. In 2020, 2021 and 2022, no shareholder loan was provided by the Parent to our PRC subsidiaries. For the years ended
December 31, 2020, 2021 and 2022, no dividends or distributions were made to the Parent by our subsidiaries. For the years ended December
31, 2020, 2021 and 2022, dividends of US$233.5 million, US$208.4 million and US$202.3 million were paid to shareholders of the Parent of
record as of designated record dates. Historically, ZTO Express (Cayman) Inc. paid dividends to its shareholders primarily using proceeds from
offshore financing activities. As ZTO Express (Cayman) Inc. is a Cayman Islands holding company with no material operations of its own, its
ability to pay dividends may depend upon dividends paid by our PRC subsidiaries in the future. For more detailed discussion of how cash is
transferred between ZTO, our subsidiaries and ZTO Express, see “Cash Transfers and Dividend Distribution” at the outset of Part I.

Unless otherwise indicated and except where the context otherwise requires, references in this annual report on Form 20-F to:

● “ADSs” are to our American depositary shares, each of which represents one Class A ordinary share;

● “ADRs” are to the American depositary receipts that evidence our ADSs;

● “China” or the “PRC” are to the People’s Republic of China, excluding, for the purposes of this annual report only, the Hong

Kong Special Administrative Region, the Macau Special Administrative Region and the Taiwan Region;

● “consolidated affiliated entities” are to the VIE and its subsidiaries in China;

● “delivery service fees” are to service fees directly charged by network partners from parcel senders in connection with express
delivery services rendered. The full delivery service fees collected by pickup outlets upfront from the senders typically comprise
of (i) the pickup service fees; (ii) the network transit fees payable to our company; and (iii) the last-mile delivery fees payable to
the delivery outlets operated by other network partners;

● “Hong Kong” or “HK” or “Hong Kong S.A.R.” are to the Hong Kong Special Administrative Region of the PRC;

● “Hong Kong Listing Rules” are to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited,

as amended or supplemented from time to time;

● “Hong Kong Stock Exchange” are to The Stock Exchange of Hong Kong Limited;

● our  “network  partners”  are  to  business  partners  that  own  and  operate  pickup  and  delivery  outlets  in  our  network  and  operate

express delivery services under our “Zhongtong” or “ZTO” brand;

● “network  transit  fees”  are  to  fees  payable  by  our  network  partners  to  us  in  connection  with  the  services  we  provide  to  them,

which mainly include parcel sorting and parcel line-haul transportation;

● “New Retail” are to the continued integration of online and offline retail channels by large e-commerce platforms and various

retail merchants to reduce customer acquisition costs and enhance customers’ shopping experience;

● “ordinary shares” are to our Class A and Class B ordinary shares, par value US$0.0001 per share;

● our “parcel volume” in any given period are to the number of parcels collected by our network partners using our waybills in that

period;

● “RMB” or “Renminbi” are to the legal currency of China;

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● “SFO” are to the Securities and Futures Ordinance (Chapter 571 of the Laws of Hong Kong), as amended or supplemented from

time to time;

● “Taiwan” are to the Taiwan Region of the PRC;

● “unit cost per parcel” are to the sum of cost of revenues and total operating expenses of the applicable period divided by our total

parcel volume during the same period;

● “US$,” “U.S. dollars,” “$,” or “dollars” are to the legal currency of the United States;

● “VIE”  are  to  ZTO  Express  Co.,  Ltd.,  a  PRC  entity  in  which  we  do  not  have  equity  interests  but  whose  financial  results  are

consolidated into our consolidated financial statements in accordance with U.S. GAAP;

● “we,” “us,” “our company” or “our” are to ZTO Express (Cayman) Inc. and its subsidiaries. We conduct our operations in China
through (i) our PRC subsidiaries and (ii) the VIE, with which we have maintained contractual arrangements, and its subsidiaries.
The  VIE  and  its  subsidiaries  are  PRC  companies  conducting  operations  in  China,  and  their  financial  results  have  been
consolidated into our consolidated financial statements under U.S. GAAP for accounting purposes;

● “ZTO” are to ZTO Express (Cayman) Inc.; and

● “ZTO Express” are to ZTO Express Co., Ltd. or, depending on the context, ZTO Express Co., Ltd. and its subsidiaries.

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FORWARD-LOOKING STATEMENTS

This  annual  report  on  Form  20-F  contains  forward-looking  statements  that  relate  to  our  current  expectations  and  views  of  future
events. These statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or
achievements to be materially different from those expressed or implied by the forward-looking statements. These statements are made under
the “safe harbor” provisions of the U.S. Private Securities Litigations Reform Act of 1995.

You can identify some of these forward-looking statements by words or phrases such as “may,” “will,” “expect,” “anticipate,” “aim,”
“estimate,” “intend,” “plan,” “believe,” “is/are likely to,” “potential,” “continue” or other similar expressions. We have based these forward-
looking statements largely on our current expectations and projections about future events that we believe may affect our financial condition,
results of operations, business strategy and financial needs. These forward-looking statements include statements relating to:

● our goals and strategies;

● our future business development, financial conditions and results of operations;

● the expected growth of the express delivery industry in China;

● our expectations regarding demand for and market acceptance of our services;

● our  expectations  regarding  our  relationships  with  network  partners,  direct  and  end  customers,  suppliers  and  our  other

stakeholders;

● competition in our industry; and

● relevant government policies and regulations relating to our industry.

You should read this annual report and the documents that we refer to in this annual report and have filed as exhibits to this annual
report completely and with the understanding that our actual future results may be materially different from what we expect. Other Sections of
this annual report discuss factors which could adversely impact our business and financial performance. Moreover, we operate in an evolving
environment. New risk factors emerge from time to time, and it is not possible for our management to predict all risk factors, nor can we assess
the  impact  of  all  factors  on  our  business  or  the  extent  to  which  any  factor,  or  combination  of  factors,  may  cause  actual  results  to  differ
materially  from  those  contained  in  any  forward-looking  statements.  We  qualify  all  of  our  forward-looking  statements  by  these  cautionary
statements.

You  should  not  rely  upon  forward-looking  statements  as  predictions  of  future  events.  The  forward-looking  statements  made  in  this
annual report relate only to events or information as of the date on which the statements are made in this annual report. Except as required by
law, we undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future
events or otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events.

Our reporting currency is the Renminbi, or RMB. This annual report contains translations of RMB and Hong Kong dollar amounts
into U.S. dollars at specific rates solely for the convenience of the reader. Unless otherwise stated, all translations of RMB and Hong Kong
dollars into U.S. dollars and from U.S. dollars into RMB in this annual report were made at a rate of RMB6.8972 to US$1.00 and HK$7.8015
to  US$1.00,  the  respective  exchange  rates  on  December  30,  2022  set  forth  in  the  H.10  statistical  release  of  the  Federal  Reserve  Board.  We
make no representation that any RMB, Hong Kong dollar or U.S. dollar amounts referred to in this annual report could have been, or could be,
converted into U.S. dollars, RMB or Hong Kong dollars, as the case may be, at any particular rate or at all.

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PART I

EXPLANATORY NOTE

ZTO is a Cayman Islands holding company with no equity ownership in ZTO Express, its consolidated affiliated entity. We conduct
our  operations  in  China  through  (i)  our  PRC  subsidiaries  and  (ii)  ZTO  Express,  with  which  we  have  maintained  contractual  arrangements.
Investors in our ADSs thus are not purchasing equity interest in ZTO Express in China but instead are purchasing equity interest in a Cayman
Islands holding company. If the PRC government finds that the agreements that establish the structure for operating certain of our businesses do
not comply with PRC laws and regulations, or if these regulations or their interpretations change in the future, we could be subject to severe
penalties  or  be  forced  to  relinquish  our  interests  in  those  operations.  ZTO,  our  PRC  subsidiaries,  ZTO  Express,  and  investors  of  ZTO  face
uncertainty about potential future actions by the PRC government that could affect the enforceability of the contractual arrangements with ZTO
Express and, consequently, significantly affect the financial performance of ZTO Express and our company as a whole. The PRC regulatory
authorities could disallow the VIE structure, which would likely result in a material adverse change in our operations, and our Class A ordinary
shares or our ADSs may decline significantly in value.

PRC  government’s  authority  in  regulating  our  operations  and  its  oversight  and  control  over  offerings  conducted  overseas  by,  and
foreign investment in, China-based issuers could significantly limit or completely hinder our ability to offer or continue to offer securities to
investors. Implementation of industry-wide regulations in this nature may cause the value of such securities to significantly decline. For more
details,  see  “Item  3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Doing  Business  in  China—The  PRC  government’s  significant
oversight and discretion over our business operation could result in a material adverse change in our operations and the value of our ADSs and
ordinary shares.”

Risks and uncertainties arising from the legal system in China, including risks and uncertainties regarding the enforcement of laws and
quickly  evolving  rules  and  regulations  in  China,  could  result  in  a  material  adverse  change  in  our  operations  and  the  value  of  our  Class  A
ordinary  shares  or  ADSs.  For  more  details,  see  “Item  3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Doing  Business  in  China—
Uncertainties with respect to the PRC legal system could adversely affect us.”

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Our Holding Company Structure and Contractual Arrangements

ZTO  Express  (Cayman)  Inc.  is  a  holding  company  with  no  material  operations  of  its  own.  We  conduct  our  operations  primarily
through our PRC subsidiaries and ZTO Express, the consolidated affiliated entity, and its subsidiaries. Our domestic mail delivery services in
China have been conducted through ZTO Express in order to comply with the PRC laws and regulations, which prohibit or restrict control of
companies involved in the provision of domestic mail delivery services. Revenues contributed by ZTO Express accounted for 94.1%, 97.7%
and 90.4% of our total revenues for the fiscal years 2020, 2021 and 2022, respectively. Investors in our ADSs and/or Class A ordinary shares
are not purchasing equity interest in ZTO Express in China but instead are purchasing equity interest in a holding company incorporated in the
Cayman Islands.

The following chart illustrates our company’s organizational structure, including our principal subsidiaries and the VIE as of March

31, 2023:

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(1) ZTO Express Co., Ltd., or ZTO Express, is the VIE, with which we have maintained contractual arrangements. To the knowledge of our
company,  Meisong  Lai,  Jianfa  Lai,  Jilei  Wang.  Xiangliang  Hu,  Shunchang  Zhang,  Jianying  Teng,  Xuebing  Shang,  Baixi  Lan  and
Jianchang  Lai  are  beneficial  owners  of  the  shares  of  our  company  and  hold  34.35%,  12.00%,  10.00%,  7.05%,  6.00%,  5.02%,  4.40%,
1.40% and 1.06% equity interests in ZTO Express, respectively. Among them, Meisong Lai, Jilei Wang are also directors of our company.
The remaining 18.72% equity interest in ZTO Express. are held by 34 other shareholders. None of these 34 shareholders hold more than
4.00% of the equity interest in ZTO Express. As of March 31, 2023, ZTO Express directly wholly owned 66 subsidiaries.

A  series  of  contractual  agreements,  including  voting  rights  proxy  agreement,  equity  pledge  agreement,  exclusive  call  option
agreement, powers of attorney, spouse consent letters and exclusive consulting and services agreement and its supplemental agreement, have
been entered into by and among Shanghai Zhongtongji Network, our wholly owned subsidiary, ZTO Express, the consolidated affiliated entity,
and the shareholders of ZTO Express. The following is a summary of the currently effective contractual arrangements:

(i) voting rights proxy agreement, pursuant to which each of the shareholders of ZTO Express irrevocably appointed Meisong Lai,
Shanghai  Zhongtongji  Network’s  designated  person,  as  their  attorney-in-fact  to  exercise  all  applicable  shareholder  rights,  including,  but  not
limited  to:  (i)  calling  for  and  attending  shareholders  meetings  as  the  proxy  of  the  shareholders;  (ii)  exercising  voting  rights  and  all  other
shareholder’s rights provided under PRC laws and the articles of association of ZTO Express, including but not limited to, selling, transferring,
pledging or disposing all or a portion of the shares held by such shareholder or the assets of ZTO Express; (iii) voting on all matters submitted
to  shareholders  meetings,  including  but  not  limited  to,  the  election  of  directors  and  senior  management  officers  who  shall  be  appointed  by
shareholders;  and  (iv)exercising  other  voting  rights  granted  to  the  shareholders  by  the  articles  of  association  of  ZTO  Express,  as  may  be
amended from time to time;

(ii) equity pledge agreement, pursuant to which each of the shareholders of ZTO Express pledged all of their equity interests in ZTO
Express  to  guarantee  their  and  ZTO  Express’s  performance  of  their  obligations  under  the  contractual  arrangements,  including  the  exclusive
consulting and services agreement, its related agreements and the equity pledge agreement;

(iii) exclusive  call  option  agreement,  pursuant  to  which  each  of  the  shareholders  of  ZTO  Express  irrevocably  granted  Shanghai
Zhongtongji  Network  an  exclusive  option  to  purchase,  or  have  its  designated  entity  or  person  to  purchase,  at  its  discretion,  to  the  extent
permitted under PRC law, all or part of the shareholders’ equity interests in ZTO Express;

(iv) powers  of  attorney,  pursuant  to  which  the  shareholders  of  ZTO  Express  each  irrevocably  appointed  Shanghai  Zhongtongji
Network’s  designated  person,  Meisong  Lai,  as  the  attorney-in-fact  to  exercise  all  of  applicable  shareholder’s  voting  and  related  rights  with
respect to such shareholder’s equity interests in ZTO Express;

(v) consent  letter,  pursuant  to  which  each  of  the  spouses  of  six  key  shareholders  of  ZTO  Express  unconditionally  and  irrevocably
agreed that the spouse is aware of the abovementioned exclusive call option agreement, voting right proxy agreement, irrevocable powers of
attorney,  equity  pledge  agreement  and  the  exclusive  consulting  and  services  agreement,  and  has  read  and  understood  the  contractual
arrangements; and

(vi) exclusive consulting and services agreement and its supplemental agreement, pursuant to which Shanghai Zhongtongji Network
has  the  exclusive  right  to  provide  ZTO  Express  with  the  technical  support  and  consulting  services  required  by  ZTO  Express’s  business.
Shanghai Zhongtongji Network owns the exclusive intellectual property rights created as a result of the performance of this agreement. ZTO
Express agrees to pay Shanghai Zhongtongji Network an annual service fee, at an amount equal to 100% of the net income of ZTO Express and
its affiliates.

For  more  details  of  these  contractual  arrangements,  see  “Item  4.  Information  on  the  Company—C.  Organizational  Structure  —
Agreements that enable us to direct the activities of ZTO Express” and “—Agreement that allows us to receive economic benefits from ZTO
Express.”

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However,  the  contractual  arrangements  may  not  be  as  effective  as  direct  ownership  in  providing  us  with  the  ability  to  direct  the
activities of ZTO Express, and we may incur substantial costs to enforce the terms of the arrangements. See “Item 3. Key Information—D. Risk
Factors—Risks Related to Our Corporate Structure—We rely on contractual arrangements with the VIE and its shareholders for a substantial
portion of our business operations, which may not be as effective as direct ownership in providing us with the ability to direct the operational
activities” and “Item 3. Key Information—D. Risk Factors—Risks Related to Our Corporate Structure—The shareholders of the VIE may have
potential conflicts of interest with us, which may materially and adversely affect our business and financial condition.”

There are also substantial uncertainties regarding the interpretation and application of current and future PRC laws, regulations and
rules regarding the status of the rights of ZTO with respect to its contractual arrangements with ZTO Express and its shareholders. If we or
ZTO Express are/is found to be in violation of any existing or future PRC laws or regulations, or fail to obtain or maintain any of the required
permits  or  approvals,  the  relevant  PRC  regulatory  authorities  would  have  broad  discretion  to  take  action  in  dealing  with  such  violations  or
failures. See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Corporate Structure—If the PRC government finds that the
agreements  that  establish  the  structure  for  operating  certain  of  our  operations  in  China  do  not  comply  with  PRC  regulations  relating  to  the
relevant  industries,  or  if  these  regulations  or  the  interpretation  of  existing  regulations  change  in  the  future,  we  could  be  subject  to  severe
penalties  or  be  forced  to  relinquish  our  interests  in  those  operations,”  “Item  3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Our
Corporate  Structure—  Our  current  corporate  structure,  business  operations  and  future  capital  raising  activities  may  be  affected  by  the  PRC
Foreign  Investment  Law  and  the  Overseas  Listing  Trial  Measures.,”  “Item  3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Doing
Business in China—Uncertainties with respect to the PRC legal system could adversely affect us”; and “Item 3. Key Information—D. Risk
Factors—Risks Related to Doing Business in China—The PRC government’s significant oversight and discretion over our business operation
could result in a material adverse change in our operations and the value of our ADSs and ordinary shares.”

Permissions Required from the PRC Authorities for Our Operations

We conduct our business primarily through our PRC subsidiaries, ZTO Express and its subsidiaries in China. Our operations in China
are governed by PRC laws and regulations. As of the date of this annual report, our PRC subsidiaries, ZTO Express and its subsidiaries have
obtained the requisite licenses and permits from the PRC government authorities that are material for the business operations of our holding
company,  ZTO  Express  and  its  subsidiaries  in  the  PRC,  including,  among  others,  the  Courier  Service  Operation  Permit  and  Road
Transportation  Operation  Permit.  Given  the  uncertainties  of  interpretation  and  implementation  of  relevant  laws  and  regulations  and  the
enforcement practice by relevant government authorities, we may be required to obtain additional licenses, permits, filings or approvals for the
functions and services of our platform in the future. For more detailed information, see “Item 3. Key Information—D. Risk Factors—Risks
Related to Our Business and Industry—Any lack of requisite approvals, licenses or permits applicable to the business operation of us or our
network partners may have a material and adverse impact on our business, financial condition and results of operations.”

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Permissions Required from the PRC Authorities for Overseas Financing Activities

On February 17, 2023, the China Securities Regulatory Commission, or the CSRC, promulgated the Circular of the People’s Republic
of  China  on  Administrative  Arrangements  for  Filing  of  Overseas  Offering  and  Listing  of  Domestic  Enterprises,  or  the  Circular  of  Overseas
Listing and Offering, and the Trial Administrative Measures of the Overseas Securities Offering and Listing by Domestic Companies and five
relevant  guidelines,  or  the  Overseas  Listing  Trial  Measures.  The  Overseas  Listing  Trial  Measures  became  effective  on  March  31,  2023.
Pursuant to the Overseas Listing Trial Measures, PRC domestic companies that seek to offer and list securities in overseas markets, either in
direct or indirect means, are required to fulfill the filing procedure with the CSRC and report relevant information. According to the Circular of
Overseas Listing and Offering, issuers that have already been listed in an overseas market by March 31, 2023, such as our company, are not
required to make any immediate filing. However, under the Overseas Listing Trial Measures, such issuers will be required to complete certain
filing  procedures  with  the  CSRC  in  connection  with  future  securities  offerings  and  listings  outside  of  mainland  China,  including  follow-on
offerings, issuance of convertible bonds, offshore relisting after going-private transactions, and other equivalent offering activities. In addition,
such issuers are required to file a report to the CSRC after the occurrence and public disclosure of certain material corporate events, including
but  not  limited  to  conversion  of  listing  status  in  overseas  markets  (such  as  switching  from  secondary  listing  to  dual  primary  listing).  There
remain substantial uncertainties about the interpretation, application and implementation of the Overseas Listing Trial Measures. If we fail to
obtain required approval or complete other review or filing procedures, under the Overseas Listing Trial Measures or otherwise, for any future
securities offerings and listings outside of mainland China, we may face sanctions by the CSRC or other PRC regulatory authorities, which
may include fines and penalties on our operations in mainland China, limitations on our operating privileges in mainland China, restrictions on
or  prohibition  of  the  payments  or  remittance  of  dividends  by  our  subsidiaries  in  mainland  China,  restrictions  on  or  delays  to  our  future
financing transactions offshore, or other actions that could have a material and adverse effect on our business, financial condition, results of
operations, reputation and prospects, as well as the trading price of our ADSs. See “Item 3. Key Information—D. Risk Factors—Risks Related
to Doing Business in China—The approval of or filing to the CSRC or other PRC government authorities may be required in connection with
our offshore offerings and future capital raising activities under PRC law, and, if required, we cannot predict whether or for how long we will
be able to obtain such approval.” and “— Our business is also subject to complex and evolving laws and regulations regarding cybersecurity,
privacy, data protection and information security in China. Failure to protect confidential information of our end customers or consumers could
damage our reputation and substantially harm our business and results of operations.”

The Holding Foreign Companies Accountable Act

Pursuant  to  the  Holding  Foreign  Companies  Accountable  Act,  if  the  SEC  determines  that  we  have  filed  audit  reports  issued  by  a
registered public accounting firm that has not been subject to inspections by the Public Company Accounting Oversight Board (United States),
or the PCAOB, for two consecutive years, the SEC will prohibit our shares or the ADSs from being traded on a national securities exchange or
in  the  over-the-counter  trading  market  in  the  United  States.  On  December  16,  2021,  the  PCAOB  issued  a  report  to  notify  the  SEC  of  its
determination that the PCAOB was unable to inspect or investigate completely registered public accounting firms headquartered in mainland
China  and  Hong  Kong,  including  our  auditor.  In  May  2022,  the  SEC  conclusively  listed  us  as  a  Commission-Identified  Issuer  under  the
HFCAA  following  the  filing  of  this  annual  report  on  Form  20-F  for  the  fiscal  year  ended  December  31,  2021.  On  December  15,  2022,  the
PCAOB  issued  a  report  that  vacated  its  December  16,  2021  determination  and  removed  mainland  China  and  Hong  Kong  from  the  list  of
jurisdictions where it is unable to inspect or investigate completely registered public accounting firms. For this reason, we do not expect to be
identified  as  a  Commission-Identified  Issuer  under  the  HFCAA  after  we  file  this  annual  report  on  Form  20-F.  Each  year,  the  PCAOB  will
determine  whether  it  can  inspect  and  investigate  completely  audit  firms  in  mainland  China  and  Hong  Kong,  among  other  jurisdictions.  If
PCAOB determines in the future that it no longer has full access to inspect and investigate completely accounting firms in mainland China and
Hong  Kong  and  we  continue  to  use  an  accounting  firm  headquartered  in  one  of  these  jurisdictions  to  issue  an  audit  report  on  our  financial
statements filed with the Securities and Exchange Commission, we would be identified as a Commission-Identified Issuer following the filing
of the annual report on Form 20-F for the relevant fiscal year. There can be no assurance that we would not be identified as a Commission-
Identified Issuer for any future fiscal year, and if we were so identified for two consecutive years, we would become subject to the prohibition
on trading under the HFCAA. For more details, see “Item 3. Key Information—D. Risk Factors—Risks Related to Doing Business in China—
The PCAOB had historically been unable to inspect our auditor in relation to their audit work performed for our financial statements and the
inability of the PCAOB to conduct inspections of our auditor in the past has deprived our investors with the benefits of such inspections” and
“Item 3. Key Information—D. Risk Factors—Risks Related to Doing Business in China—Our ADSs may be prohibited from trading in the
United  States  under  the  Holding  Foreign  Companies  Accountable  Act,  or  the  HFCAA,  in  the  future  if  the  PCAOB  is  unable  to  inspect  or
investigate completely auditors located in China. The delisting of the ADSs, or the threat of their being delisted, may materially and adversely
affect the value of your investment.”

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Cash Transfers and Dividend Distribution

ZTO Express (Cayman) Inc., our Cayman Islands holding company, or the Parent, may transfer cash to our wholly-owned Hong Kong
subsidiaries (through intermediate holding companies in the British Virgin Islands), by making capital contributions or providing loans, and our
Hong Kong subsidiaries may transfer cash to our PRC subsidiaries by making capital contributions or providing loans to them.

Because the Parent and its subsidiaries control ZTO Express through contractual arrangements, they are not able to make direct capital
contribution to ZTO Express. However, they may transfer cash to ZTO Express by loans or by making payment to ZTO Express for inter-group
transactions.

The following table sets forth the amount of the transfers for the periods presented.

Capital contributions and loans from Parent to Cayman, BVI, and Hong Kong

subsidiaries

Capital contributions from Hong Kong subsidiaries to PRC subsidiaries
Amounts received by subsidiaries of Parent from ZTO Express*

2020

Year Ended December 31,
2021
(RMB in millions)

2022

 10,011  
 6,041  
 11,646  

 1,250  
 3,671  
 15,974  

 2,580
 2,282
 20,739

Note:
(1)

* The cash flows between the subsidiaries of Parent and ZTO Express included the following: transportation fees, service fees and
rental expenses.

As  of  December  31,  2022,  the  Parent  had  made  cumulative  capital  contribution  and  loans  to  its  Cayman,  BVI,  and  Hong  Kong

subsidiaries of RMB22,966.2 million.

In 2020, 2021 and 2022, no shareholder loan was provided by the Parent to our PRC subsidiaries.

For the years ended December 31, 2020, 2021 and 2022, no dividends or distributions were made to the Parent by our subsidiaries. For
the years ended December 31, 2020, 2021 and 2022, dividends of US$233.5 million, US$208.4 million and US$202.3 million were paid to
shareholders of the Parent of record as of designated record dates.

Historically,  ZTO  Express  (Cayman)  Inc.  paid  dividends  to  its  shareholders  primarily  using  proceeds  from  offshore  financing
activities.  As  ZTO  Express  (Cayman)  Inc.  is  a  Cayman  Islands  holding  company  with  no  material  operations  of  its  own,  its  ability  to  pay
dividends may depend upon dividends paid by our PRC subsidiaries in the future. Our PRC subsidiaries in turn generate income from their own
operations,  and  in  addition  enjoy  substantially  all  economic  benefit  and  receive  service  fees  from  ZTO  Express  pursuant  to  the  exclusive
business cooperation agreement with ZTO Express. Under PRC law, each of our subsidiaries and ZTO Express in China is required to set aside
at least 10% of its after-tax profits each year, if any, to fund certain statutory reserve funds until such reserve funds reach 50% of its registered
capital. In addition, each of our subsidiaries and ZTO Express in China may allocate a portion of its after-tax profits based on PRC accounting
standards  to  a  surplus  fund  at  its  discretion.  The  statutory  reserve  funds  and  the  discretionary  funds  are  not  distributable  as  cash  dividends.
Remittance of dividends by a wholly foreign-owned company out of China is subject to examination by the banks designated by SAFE and
declaration  and  payment  of  withholding  tax.  Additionally,  if  our  PRC  subsidiaries  and  ZTO  Express  incur  debt  on  their  own  behalf  in  the
future, the instruments governing their debt may restrict their ability to pay dividends or make other distributions to us. Our PRC subsidiaries
did not and will not be able to pay dividends until it generates accumulated profits and meets the requirements for statutory reserve funds. For
more  details,  see  “Item  3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Doing  Business  in  China—PRC  regulation  of  loans  to  and
direct investment in PRC entities by offshore holding companies and governmental control of currency conversion may delay or prevent us
from loaning to or making additional capital contributions to our PRC subsidiaries, which could materially and adversely affect our liquidity
and our ability to fund and expand our business” and “Item 3. Key Information—D. Risk Factors—Risks Related to Doing Business in China
—Governmental  control  of  currency  conversion  may  limit  our  ability  to  utilize  our  revenues  effectively  and  affect  the  value  of  your
investment.”  Except  these  regulatory  requirements,  there  are  not  any  other  statutory  restrictions  and  limitations  on  our  ability  to  distribute
earnings from our PRC subsidiaries to the parent company and U.S. investors or the ability of ZTO Express to settle amounts owned under the
VIE agreements.

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ITEM 1.          IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

ITEM 2.          OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

ITEM 3.          KEY INFORMATION

A.          Our Selected Consolidated Financial Data

The  following  summary  consolidated  statements  of  comprehensive  income  data  for  the  years  ended  December  31,  2020,  2021  and
2022, summary consolidated balance sheet data as of December 31, 2021 and 2022 and summary consolidated cash flow data for the years
ended  December  31,  2020,  2021  and  2022  have  been  derived  from  our  audited  consolidated  financial  statements  included  elsewhere  in  this
annual  report.  The  summary  consolidated  statements  of  comprehensive  income  data  for  the  years  ended  December  31,  2018  and  2019,  the
summary consolidated balance sheet data as of December 31, 2018, 2019 and 2020 and the summary consolidated cash flow data for the years
ended December 31, 2018 and 2019 have been derived from our audited consolidated financial statements that are not included in this annual
report.  Our  consolidated  financial  statements  are  prepared  and  presented  in  accordance  with  accounting  principles  generally  accepted  in  the
United States of America, or U.S. GAAP.

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You should read the summary consolidated financial information in conjunction with our consolidated financial statements and related
notes  and  “Item  5.  Operating  and  Financial  Review  and  Prospects”  included  elsewhere  in  this  annual  report.  Our  historical  results  are  not
necessarily indicative of our results expected for future periods.

Selected Consolidated Comprehensive Income Data:
Revenues
Cost of revenues
Gross profit
Operating income (expenses):
Selling, general and Administrative
Other operating income, net
Total operating expenses
Income from operations
Other income (expenses):
Interest income
Interest expense
(Loss)/gain from fair value changes of financial instruments
Gain/(loss) on disposal of equity investees and subsidiary
Impairment of investment in equity investee
Unrealized gain from investment in equity investee
Foreign currency exchange gain (loss)
Income before income tax and share of loss in equity method

investments

Income tax expense
Share of (loss)/gain in equity method investments
Net Income
Net loss/(income) attributable to noncontrolling interests
Net income attributable to ZTO Express (Cayman) Inc.
Net income attributable to ordinary shareholders
Net earnings per share/ADS attributable to ordinary shareholders
Basic
Diluted
Weighted average shares used in calculating net earnings per

ordinary share/ADS

Basic
Diluted
Other comprehensive income (loss), net of tax of nil:
Foreign currency translation adjustment
Comprehensive income attributable to ZTO Express (Cayman) Inc.

Selected Consolidated Balance Sheet Data:
Current assets:
Cash and cash equivalents
Short-term investment
Advances to suppliers
Prepayments and other current assets
Non-current assets:
Property and equipment, net
Goodwill
Total assets
Liabilities and equity
Current liabilities:
Short-term bank borrowings
Other current liabilities
Total liabilities
Total liabilities and equity

2018
RMB

2019
RMB

2020
RMB

2021
RMB

2022

RMB

US$

(in thousands, except for share and per share data)

Years Ended December 31,

 17,604,451
 (12,239,568)
 5,364,883

 22,109,946
 (15,488,778)
 6,621,168

 25,214,290
 (19,377,184)
 5,837,106

 30,405,839
 (23,816,462)
 6,589,377

 35,376,996
 (26,337,721)
 9,039,275

 (1,210,717)
 178,057
 (1,032,660)
 4,332,223

 (1,546,227)
 387,890
 (1,158,337)
 5,462,831

 (1,663,712)
 580,973
 (1,082,739)
 4,754,367

 (1,875,869)
 789,503
 (1,086,366)
 5,503,011

 (2,077,372)
 774,578
 (1,302,794)
 7,736,481

 401,162
 (780)
—

 562,637  
—  
—

 41,189  

 5,336,431  
 (929,133) 
 (19,386) 
 4,387,912  
 (4,887) 
 4,383,025  
 4,383,025  

 585,404
—
—

 (2,860) 
 (56,026) 
 754,468
 13,301  

 6,757,118  
 (1,078,295) 
 (7,556) 
 5,671,267  
 2,878  
 5,674,145  
 5,674,145  

 442,697
 (35,307)
 (877)
 1,086  
—  
—

 (127,180) 

 5,034,786  
 (689,833) 
 (18,507) 
 4,326,446  
 (14,233) 
 4,312,213  
 4,312,213  

 363,890
 (126,503)
 52,909
 2,357  
—  
—

 (56,467) 

 5,739,197  
 (1,005,451) 
 (32,419) 
 4,701,327  
 53,500  
 4,754,827  
 4,754,827  

 503,722
 (190,521)
 46,246
 69,598  
 (26,328) 

—

 147,254  

 8,286,452  
 (1,633,330) 
 5,844  
 6,658,966  
 150,090  
 6,809,056  
 6,809,056  

 5,129,182
 (3,818,611)
 1,310,571

 (301,191)
 112,303
 (188,888)
 1,121,683

 73,033
 (27,623)
 6,705
 10,091
 (3,817)
—
 21,350

 1,201,422
 (236,811)
 847
 965,458
 21,761
 987,219
 987,219

 5.83  
 5.82  

 7.24  
 7.23  

 5.42  
 5.42  

 5.80  
 5.80  

 8.41  
 8.36  

 1.22
 1.21

 751,814,077  
 752,672,956  

 784,007,583  
 784,331,120  

 796,097,532  
 796,147,504  

 819,961,265  
 819,961,265  

 809,442,862  
 820,273,531  

 809,442,862
 820,273,531

 867,612  
 5,250,637  

 104,004  
 5,778,149  

 (771,291) 
 3,540,922  

 (146,533) 
 4,608,294  

 155,432  

 6,964,488

 22,536
 1,009,755

2018
RMB

2019
RMB

As of December 31,
2021
2020
RMB
RMB

(in thousands)

2022

RMB

US$

 4,622,554  
 13,599,852  
 337,874  
 1,507,996  

 5,270,204  
 11,113,217  
 438,272  
 1,964,506  

 14,212,778  
 3,690,402  
 589,042  
 2,334,688  

 9,721,225  
 2,845,319  
 667,855  
 3,142,368  

 11,692,773  
 5,753,483  
 861,573  
 3,146,378  

 1,695,293
 834,177
 124,916
 456,182

 9,035,704  
 4,241,541  
 39,682,857  

 12,470,632  
 4,241,541  
 45,890,502  

 18,565,161  
 4,241,541  
 59,204,750  

 24,929,897  
 4,241,541  
 62,772,343  

 28,813,204  
 4,241,541  
 78,523,586  

 4,177,522
 614,966
 11,384,851

—  
 2,833,769  
 5,413,308  
 39,682,857  

—  
 3,552,288  
 7,487,105  
 45,890,502  

 1,432,929  
 4,487,084  
 10,105,052  
 59,204,750  

 3,458,717  
 5,794,380  
 13,844,762  
 62,772,343  

 5,394,423  
 6,724,743  
 24,051,116  
 78,523,586  

 782,118
 974,999
 3,487,086
 11,384,851

12

    
    
    
    
    
    
 
 
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
 
   
   
   
 
 
 
 
    
    
    
    
    
    
   
   
   
   
   
  
   
   
   
   
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
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Selected Consolidated Cash Flow Data:
Net cash provided by operating activities
Net cash used in investing activities
Net cash provided by/(used in) financing activities
Effect of exchange rate changes on cash, cash equivalents and restricted

cash

Net increase/(decrease) in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of year
Cash, cash equivalents and restricted cash at end of year

2018
RMB

2019
RMB

2020
RMB

2021
RMB

2022

RMB

US$

Years Ended December 31,

(in thousands)

 4,404,051  
 (12,872,633) 
 7,042,122  

 6,304,186  
 (3,664,213) 
 (1,982,306) 

 4,950,749  
 (3,549,341) 
 8,337,407  

 7,220,217  
 (8,756,533) 
 (2,903,985) 

 11,479,308  
 (16,041,890) 
 7,058,202  

 1,664,343
 (2,325,855)
 1,023,343

 275,680  
 (1,150,780) 
 5,773,734  
 4,622,954  

 (3,207) 
 654,460  
 4,622,954  
 5,277,414  

 (656,137) 
 9,082,678  
 5,277,414  
 14,360,092  

 (150,430) 
 (4,590,731) 
 14,360,092  
 9,769,361  

 338,106  
 2,833,726  
 9,769,361  
 12,603,087  

 49,021
 410,852
 1,416,424
 1,827,276

Condensed Consolidating Financial Information of ZTO Express (Cayman) Inc.

The  following  table  presents  the  condensed  consolidating  balance  sheet  data  for  ZTO  Express  (Cayman)  Inc.,  the  VIE  and  VIE’s
subsidiaries, and other entities as of the dates presented. For the purpose of this presentation, (i) the intercompany transactions among entities
within our subsidiaries or among entities within the VIE and VIE’s subsidiaries were eliminated; and (ii) the equity method is used to account
for  ZTO  Express  (Cayman)  Inc.’s  investments  in  our  subsidiaries  and  our  subsidiary’s  investment  in  the  VIE,  as  presented  below  under
“Investments in consolidated subsidiaries, VIE and other equity investees.”

13

    
    
    
    
    
    
   
   
   
   
   
  
Table of Contents

ZTO Express

     (Cayman) Inc.      Subsidiaries     

     Elimination     

As of December 31, 2022
VIE and VIE’s
subsidiaries
RMB
(in thousands)

Assets
Current assets:
Cash and cash equivalents
Restricted cash
Accounts receivable, net
Financing receivables, net
Short-term investment
Inventories
Advances to suppliers
Prepayments and other current assets
Amounts due from related parties outside the consolidated group
Amounts due from related parties within the consolidated group
Total current assets
Investments in consolidated subsidiaries, VIE and other equity investees
Property and equipment, net
Land use rights, net
Intangible assets, net
Operating lease right-of-use assets
Goodwill
Deferred tax assets
Long-term investment
Long-term financing receivables, net
Other non-current assets
Amounts due from related parties outside the consolidated groups-non-

current

TOTAL ASSETS
Liabilities
Current liabilities
Short-term bank borrowings
Accounts payable
Notes payable
Advances from customers
Income tax payable
Amounts due to related parties outside the consolidated group
Amounts due to related parties within the consolidated group
Operating lease liabilities, current
Dividends payable
Other current liabilities
Total current liabilities
Non-current operating lease liabilities
Deferred tax liabilities
Convertible senior bond
TOTAL LIABILITIES
Equity
Ordinary shares
Additional paid-in capital
Treasury shares, at cost
Retained earnings
Accumulated other comprehensive loss
Non-controlling interests
Total Equity
TOTAL LIABILITIES AND EQUITY

 70,937
—
—
—  
 2,487,775  
—  
—  
—  
—  
 5,810,721  
 8,369,433  
 52,512,859  
—  
—  
—  
—  
—  
—  
—  
—  
—  

 8,869,361
 895,483
 197,573
 104,295  
 2,995,363  
 12,386  
 810,023  
 1,948,516  
 288,745  
—  
 16,121,745  
 15,626,982  
 22,897,182  
 4,225,420  
 29,437  
 101,696  
 84,430  
 313,539  
 6,622,660  
 166,948  
 434,390  

 2,752,475
—
 621,395
 847,054  
 270,345  
 28,151  
 51,550  
 1,197,862  
 25,738  
 6,554,502  
 12,349,072  
 343,692  
 5,916,022  
 1,217,531  
—  
 706,810  
 4,157,111  
 436,558  
 699,885  
 1,128,807  
 382,449  

 —  
 —  
 —  
—  
—  
—  
—  
—  
—  
 (12,365,223) 
 (12,365,223) 
 (64,532,989) 
—  
—  
—  
—  
—  
—  
—  
—  
—  

Consolidated
Total

 11,692,773
 895,483
 818,968
 951,349
 5,753,483
 40,537
 861,573
 3,146,378
 314,483
—
 24,475,027
 3,950,544
 28,813,204
 5,442,951
 29,437
 808,506
 4,241,541
 750,097
 7,322,545
 1,295,755
 816,839

—  

 577,140  

—  

60,882,292

67,201,569

27,337,937

—  
 (76,898,212)

 577,140
78,523,586

—  
 594,928  
 200,000  
 18,781  
 62,449  
 9,368  
 12,365,223  
 12,919  
—  
 1,752,693  
 15,016,361  
 87,720  
 254,128  
—  

 15,358,209

 17,155,492
 600,000
—
 32,950,608
 690,674
 446,586
 51,843,360
 67,201,569

 5,394,423  
 1,607,764  
—  
 1,355,910  
 165,973  
 39,770  
—  
 216,799  
—  
 4,908,777  
 13,689,416  
 422,629  
 92,344  
—  

 14,204,389

 600,000
 3,918,356
—
 8,617,859
—
 (2,667)
 13,133,548
 27,337,937

—  
—  
—  
—  
—  
—  
 (12,365,223) 
—  
—  
—  
 (12,365,223) 
—  
—  
—  
 (12,365,223)

 (17,755,492)
 (4,518,356)
—
 (41,568,467)
 (690,674)
—
 (64,532,989)
 (76,898,212)

 5,394,423
 2,202,692
 200,000
 1,374,691
 228,422
 49,138
—
 229,718
 1,497
 6,724,743
 16,405,324
 510,349
 346,472
 6,788,971
 24,051,116

 535
 26,717,727
 (2,062,530)
 29,459,491
 (86,672)
 443,919
 54,472,470
 78,523,586

—  
—  
—  
—  
—  
—  
—  
—  
 1,497  
 63,273  
 64,770  
—  
—  
 6,788,971  
 6,853,741

 535
 26,717,727
 (2,062,530)
 29,459,491
 (86,672)
—
 54,028,551
 60,882,292

14

 
 
 
 
 
 
 
 
Table of Contents

ZTO Express

     (Cayman) Inc.      Subsidiaries     

     Elimination     

As of December 31, 2021
VIE and VIE’s
subsidiaries
RMB
(in thousands)

Assets
Current assets:
Cash and cash equivalents
Restricted cash
Accounts receivable, net
Financing receivables, net
Short-term investment
Inventories
Advances to suppliers
Prepayments and other current assets
Amounts due from related parties outside the consolidated group
Amounts due from related parties within the consolidated group
Total current assets
Investments in consolidated subsidiaries, VIE and other equity investees
Property and equipment, net
Land use rights, net
Intangible assets, net
Operating lease right-of-use assets
Goodwill
Deferred tax assets
Long-term investment
Long-term financing receivables, net
Other non-current assets
Amounts due from related parties outside the consolidated groups-non-

current

TOTAL ASSETS
Liabilities
Current liabilities
Short-term bank borrowings
Accounts payable
Notes payable
Advances from customers
Income tax payable
Amounts due to related parties outside the consolidated group
Amounts due to related parties within the consolidated group
Operating lease liabilities, current
Acquisition consideration payables
Dividends payable
Other current liabilities
Total current liabilities
Non-current operating lease liabilities
Deferred tax liabilities
TOTAL LIABILITIES
Equity
Ordinary shares
Additional paid-in capital
Treasury shares, at cost
Retained earnings
Accumulated other comprehensive loss
Non-controlling interests
Total Equity
TOTAL LIABILITIES AND EQUITY

 621,034  
—  
—  
—  
 196,462  
—  
—  
—  
—  
 2,692,898  
 3,510,394  
 45,807,179  
—  
—  
—  
—  
—  
—  
—  
—  
—  

 8,169,249  
 27,736  
 262,167  
 133,541  
 2,328,857  
 52,747  
 612,842  
 1,218,172  
 96,288  
—  
 12,901,599  
 13,088,486  
 19,063,363  
 4,141,241  
 35,634  
 26,407  
 84,430  
 284,139  
 1,214,500  
 295,953  
 377,643  

 930,942  
—  
 671,277  
 977,920  
 320,000  
 30,214  
 55,013  
 1,924,196  
 37,702  
 402,488  
 5,349,752  
 300,380  
 5,866,534  
 1,194,308  
—  
 870,831  
 4,157,111  
 650,709  
—  
 1,117,003  
 384,630  

 —  
—  
—  
—  
—  
—  
—  
—  
—  
 (3,095,386) 
 (3,095,386) 
 (55,465,597) 
—  
—  
—  
—  
—  
—  
—  
—  
—  

Consolidated 
Total

 9,721,225
 27,736
 933,444
 1,111,461
 2,845,319
 82,961
 667,855
 3,142,368
 133,990
—
 18,666,359
 3,730,448
 24,929,897
 5,335,549
 35,634
 897,238
 4,241,541
 934,848
 1,214,500
 1,412,956
 762,273

—  

 611,100  

—  

49,317,573

52,124,495

19,891,258

—  
 (58,560,983)

 611,100
62,772,343

 637,260  
—  
—  
—  
—  
—  
—  
—  
—  
 708  
 42,358  
 680,326  
—  
—  

 680,326

—  
 400,880  
 45,000  
 12,752  
 86,789  
 8,352  
 3,095,386  
 12,022  
 22,942  
—  
 3,196,742  
 6,880,865  
 22,351  
 179,813  

 7,083,029

 2,821,457  
 1,556,649  
 129,920  
 1,213,797  
—  
 14,434  
—  
 238,973  
—  
—  
 2,555,280  
 8,530,510  
 533,740  
 112,543  

 9,176,793

—  
—  
—  
—  
—  
—  
 (3,095,386) 
—  
—  
—  
—  
 (3,095,386) 
—  
—  
 (3,095,386)

 535
 28,229,026
 (2,067,009)
 22,716,799
 (242,104)
—
 48,637,247
 49,317,573

 15,084,658
 600,000
—
 28,414,359
 680,921
 261,528
 45,041,466
 52,124,495

 600,000
 3,923,412
—
 6,162,247
—
 28,806
 10,714,465
 19,891,258

 (15,684,658)
 (4,523,412)
—
 (34,576,606)
 (680,921)
—
 (55,465,597)
 (58,560,983)

 3,458,717
 1,957,529
 174,920
 1,226,549
 86,789
 22,786
—
 250,995
 22,942
 708
 5,794,380
 12,996,315
 556,091
 292,356
 13,844,762

 535
 28,229,026
 (2,067,009)
 22,716,799
 (242,104)
 290,334
 48,927,581
62,772,343

15

   
   
   
   
  
 
 
 
 
 
 
 
 
Table of Contents

Assets
Current Assets
Cash and cash equivalents
Restricted cash
Accounts receivable, net
Financing receivables, net
Short-term investment
Inventories
Advances to suppliers
Prepayments and other current assets
Amounts due from related parties outside the consolidated group
Amounts due from related parties within the consolidated group
Total current assets
Investments in consolidated subsidiaries, VIE and other equity investees
Property and equipment, net
Land use rights, net
Intangible assets, net
Operating lease right-of-use assets
Goodwill
Deferred tax assets
Long-term investment
Long-term financing receivables, net
Other non-current assets
Amounts due from related parties-noncurrent
TOTAL ASSETS
Liabilities
Current liabilities
Short-term bank borrowings
Accounts payable
Notes payable
Advances from customers
Income tax payable
Amounts due to related parties outside the consolidated group
Amounts due to related parties within the consolidated group
Operating lease liabilities, current
Acquisition consideration payables
Dividends payable
Other current liabilities
Total current liabilities
Non-current operating lease liabilities
Deferred tax liabilities
TOTAL LIABILITIES
Equity
Ordinary shares
Additional paid-in capital
Treasury shares, at cost
Retained earnings
Accumulated other comprehensive loss
Non-controlling interests
Total Equity
TOTAL LIABILITIES AND EQUITY

     ZTO Express     
(Cayman) Inc.

Subsidiaries

As of December 31, 2020
     VIE and VIE’s     
subsidiaries
RMB
(in thousands)

Elimination

     Consolidated

Total

 3,443,624  
 —  
 —  
 —  
 2,509,137  
 —  
 —  
 13,013  
 —  
 4,993,853  
 10,959,627  
 37,391,446  
 —  
 —  
 —  
 —  
 —  
 —  
 652,500  
 —  
 —  
 —  
 49,003,573  

 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 11,198  
 13,562  
 24,760  
 —  
 —  
 24,760  

 553  
 30,613,948  
 (2,578,870) 
 21,038,753  
 (95,571) 
 —  
 48,978,813  
 49,003,573  

 9,992,429  
 133,196  
 231,347  
 150,673  
 1,181,265  
 10,295  
 543,421  
 1,168,598  
 39,244  
 603,835  
 14,054,303  
 11,488,765  
 12,540,008  
 3,221,824  
 41,832  
 41,275  
 84,430  
 206,029  
 1,189,500  
 185,350  
 437,838  
 500,000  
 43,991,154  

 —  
 480,819  
 168,062  
 50,739  
 (202,098) 
 —  
 4,993,853  
 12,323  
 22,942  
 —  
 1,878,721  
 7,405,361  
 34,354  
 127,171  
 7,566,886  

 11,882,495  
 600,000  
 —  
 23,469,770  
 387,374  
 84,629  
 36,424,268  
 43,991,154  

 776,725  
 —  
 514,666  
 341,486  
 —  
 42,775  
 45,621  
 1,153,077  
 34,034  
 —  
 2,908,384  
 110,570  
 6,025,153  
 1,138,849  
 —  
 834,984  
 4,157,111  
 514,532  
 —  
 1,784,990  
 99,456  
 —  
 17,574,029  

 1,432,929  
 1,155,069  
 158,138  
 1,068,927  
 250,726  
 16,655  
 603,835  
 234,071  
 —  
 —  
 2,594,801  
 7,515,151  
 468,127  
 127,816  
 8,111,094  

 600,000  
 3,923,412  
 —  
 4,903,267  
 —  
 36,256  
 9,462,935  
 17,574,029  

 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 (5,597,688) 
 (5,597,688) 
 (45,766,318) 
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 —  
 (51,364,006) 

 —  
 —  
 —  
 —  
 —  
 —  
 (5,597,688) 
 —  
 —  
 —  
 —  
 (5,597,688) 
 —  
 —  
 (5,597,688) 

 (12,482,495) 
 (4,523,412) 
 —  
 (28,373,037) 
 (387,374) 
 —  
 (45,766,318) 
 (51,364,006) 

 14,212,778
 133,196
 746,013
 492,159
 3,690,402
 53,070
 589,042
 2,334,688
 73,278
 —
 22,324,626
 3,224,463
 18,565,161
 4,360,673
 41,832
 876,259
 4,241,541
 720,561
 1,842,000
 1,970,340
 537,294
 500,000
 59,204,750

 1,432,929
 1,635,888
 326,200
 1,119,666
 48,628
 16,655
 —
 246,394
 22,942
 11,198
 4,487,084
 9,347,584
 502,481
 254,987
 10,105,052

 553
 30,613,948
 (2,578,870)
 21,038,753
 (95,571)
 120,885
 49,099,698
 59,204,750

The following table presents the condensed consolidating operations data for ZTO Express (Cayman) Inc., the VIE and VIE’s
subsidiaries, and other entities for the periods presented. For the purpose of this presentation, (i) the intercompany transactions among entities
within our subsidiaries or among entities within the VIE and VIE’s subsidiaries were eliminated; and (ii) the equity method is used to account
for the interests of ZTO Express (Cayman) Inc. in earnings of our subsidiaries, and the interests of our subsidiary in earnings of the VIE, as
presented below under “Share of profit/(loss) in subsidiaries, consolidated VIE, and equity method investments.”

16

    
   
   
   
   
  
   
   
   
   
  
   
   
   
   
  
   
   
   
   
  
   
   
   
   
  
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Revenue
Cost of revenues
Gross profit
Operating (expenses)/income
Selling, general and administrative
Other operating income, net
Other income/(expenses)
Income before income tax and share of

profit/(loss) in subsidiaries, consolidated VIE,
and equity method investments

Income tax expense
Share of profit/(loss) in subsidiaries, consolidated

VIE, and equity method investments

Net income

Revenue
Cost of revenues
Gross profit
Operating (expenses)/income
Selling, general and administrative
Other operating income, net
Other income/(expenses)
Income before income tax and share of

profit/(loss) in subsidiaries, consolidated VIE,
and equity method investments

Income tax expense
Share of profit/(loss) in subsidiaries, consolidated

VIE, and equity method investments

Net income

ZTO Express
     (Cayman) Inc.

—  
—  
—

Subsidiaries

For the Year Ended December 31, 2022
VIE and VIE’s
subsidiaries
RMB
(in thousands)
 31,981,790  
 (28,097,911) 
 3,883,879

 17,157,364  
 (12,735,655) 
 4,421,709

 (13,762,158) 
 14,495,845  
 733,687

Elimination

Consolidated 
Total

 35,376,996
 (26,337,721)
 9,039,275

 (197,209)
 59,881
 (25,490)

 (1,285,856)
 1,411,343
 685,980

 (685,546)
 128,280
 (110,519)

 91,239
 (824,926)
—

 (2,077,372)
 774,578
 549,971

 (162,818)
 (19,987)

 5,233,176
 (855,788)

 3,216,094
 (757,555)

—
—

 8,286,452
 (1,633,330)

 6,991,861
 6,809,056

 10,742
 4,388,130

 (4,898)
 2,453,641

 (6,991,861)
 (6,991,861)

 5,844
 6,658,966

For the Year Ended December 31, 2021

ZTO Express
(Cayman) Inc.

Subsidiaries

VIE and VIE’s
subsidiaries
RMB
(in thousands)

     Elimination     

Consolidated
 Total

—  
—  
—

 15,651,997  
 (10,882,964) 
 4,769,033

 29,721,135  
 (27,900,791) 
 1,820,344

 (14,967,293) 
 14,967,293  

—

 30,405,839
 (23,816,462)
 6,589,377

 (251,146)
 54,620
 29,865

 (1,203,138)
 253,530
 272,703

 (492,962)
 552,730
 (66,382)

 71,377
 (71,377)
—

 (1,875,869)
 789,503
 236,186

 (166,661)
 (23,101)

 4,092,128
 (407,123)

 1,813,730
 (575,227)

—
—

 5,739,197
 (1,005,451)

 4,944,589
 4,754,827

 1,227,540
 4,912,545

 (979)
1,237,524

 (6,203,569)
 (6,203,569)

 (32,419)
 4,701,327

17

    
    
    
    
    
    
    
    
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Revenue
Cost of revenues
Gross profit
Operating (expenses)/income
Selling, general and administrative
Other operating income, net
Other income/(expenses)
Income  before  income  tax  and  share  of  profit/(loss)  in
subsidiaries,  consolidated  VIE,  and  equity  method
investments

Income tax expense
Share  of  profit/(loss)  in  subsidiaries,  consolidated  VIE,  and

ZTO Express

     (Cayman) Inc.      Subsidiaries     

VIE and VIE’s
subsidiaries

     Elimination     

Consolidated
Total

For the Year Ended December 31, 2020

—  
 12,999,401  
—  (7,715,427)
—  5,283,974

RMB
(in thousands)
 23,734,103  
 (23,180,971)
 553,132

 (11,519,214) 
 11,519,214
—

 25,214,290
 (19,377,184)
 5,837,106

 (284,193)
 146,168
 197,043

 (1,325,374)
 159,244
 125,859

 (71,867)
 293,283
 (42,483)

 17,722
 (17,722)
—

 (1,663,712)
 580,973
 280,419

 59,018
 (62,887)

 4,243,703
 (374,236)

 732,065
 (252,710)

—
—

 5,034,786
 (689,833)

equity method investments

Net income

 4,316,082
 4,312,213  

 458,935
 4,328,402  

 (1,187)
 478,168  

 (4,792,337)
 (4,792,337) 

 (18,507)
 4,326,446

The following table presents condensed consolidating cash flow data for ZTO Express (Cayman) Inc., the VIE and VIE’s subsidiaries,
and other entities for the years ended presented. For the purpose of this presentation, the intercompany transactions among entities within our
subsidiaries or among entities within the VIE and VIE’s subsidiaries were eliminated.

Net cash provided by operating activities
Net cash (used in) /provided by investing activities
Net cash provided by/(used in) financing activities

 15,638

 (4,911,571) 
 4,222,198  

ZTO Express

ZTO Express

     (Cayman) Inc.      Subsidiaries

     Elimination     

Consolidated
Total

For the Year Ended December 31, 2022
VIE and VIE’s
subsidiaries
RMB
(in thousands)
 805,413
 (1,521,688) 
 2,537,808  

 10,658,257
 (12,189,004) 
 2,878,569  

 2,580,373  
 (2,580,373) 

—  11,479,308
 (16,041,890)
 7,058,202

     (Cayman) Inc.      Subsidiaries

     Elimination     

Consolidated
Total

For the Year Ended December 31, 2021
VIE and VIE’s
subsidiaries
RMB
(in thousands)

Net cash provided by operating activities
Net cash provided by/(used in) investing activities
Net cash (used in)/provided by financing activities

 88,876  
 1,679,330  
 (4,518,056) 

 6,155,051  
 (10,808,233) 
 2,808,514  

 976,290  
 (877,285) 
 55,212  

—  
 1,249,655  
 (1,249,655) 

 7,220,217
 (8,756,533)
 (2,903,985)

ZTO Express

     (Cayman) Inc.      Subsidiaries     

For the Year Ended December 31, 2020
VIE and VIE’s
subsidiaries
RMB
(in thousands)
 (537,756) 
 (647,170) 
 1,432,929  

 5,185,341  
 (9,104,151) 
 10,020,938  

—  
 10,010,593  
 (10,010,593) 

     Elimination     

Consolidated
Total

 4,950,749
 (3,549,341)
 8,337,407

Net cash provided by/(used in) operating activities
Net cash (used in)/provided by investing activities
Net cash provided by/(used in) financing activities

 303,164  
 (3,808,613) 
 6,894,133  

B.          Capitalization and Indebtedness

Not applicable.

C.          Reasons for the Offer and Use of Proceeds

Not applicable.

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D.          Risk Factors

SUMMARY OF RISK FACTORS

Investing in our Class A ordinary shares and/or ADSs involves significant risks. You should carefully consider all of the information
in this annual report before making an investment in our Class A ordinary shares and/or ADSs. The following list summarizes some, but not all,
of these risks.

Risks Related to Our Business and Industry

● Our business and growth are highly dependent on the development of the e-commerce industry and the emergence of New Retail

in China.

● Our  business  operations  have  relied  on,  and  are  likely  to  continue  to  be  significantly  influenced  by,  certain  third-party  e-

commerce platforms.

● We face risks associated with our network partners and their employees and personnel.

● We face intense competition, which could adversely affect our results of operations and market share.

● Any service disruptions experienced by our sorting hubs or the outlets operated by our network partners may adversely affect our

business operations.

● Our  technology  systems  are  critical  to  our  business  operations  and  growth  prospects,  and  failure  to  continue  to  improve,  and
effectively  utilize,  our  technology  systems  or  develop  new  technologies  could  harm  our  business  operations,  reputation  and
growth prospects.

● We operate in a labor-intensive industry and an overall contraction in the availability of workers in the labor market or any labor

unrest may negatively affect our business.

● We engage outsourcing firms to provide personnel for our operations. We have limited control over these personnel and may be

liable for violations of applicable PRC labor laws and regulations accordingly.

● We face risks associated with parcels handled and transported through our network and risks associated with transportation.

● Our  past  growth  rates  may  not  be  indicative  of  our  future  growth,  and  if  we  are  unable  to  manage  our  growth  or  execute  our

strategies effectively, our business and prospects may be materially and adversely affected.

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Risks Related to Our Corporate Structure

● ZTO  is  a  Cayman  Islands  holding  company  with  no  equity  ownership  in  the  VIE  and  we  conduct  our  operations  in  China
primarily through (i) our PRC subsidiaries and (ii) the VIE, with which we have maintained contractual arrangements. Investors
in our ADSs and/or Class A ordinary shares thus are not purchasing equity interest in our operating entities in China but instead
are  purchasing  equity  interest  in  a  Cayman  Islands  holding  company.  If  the  PRC  government  finds  that  the  agreements  that
establish the structure for operating our business do not comply with the PRC laws and regulations, or if these regulations or their
interpretations  change  in  the  future,  we  could  be  subject  to  severe  penalties  or  be  forced  to  relinquish  our  interests  in  those
operations. Our holding company, our PRC subsidiaries, the VIE, and investors of ZTO face uncertainty about potential future
actions  by  the  PRC  government  that  could  affect  the  enforceability  of  the  contractual  arrangements  with  the  VIE  and,
consequently,  significantly  affect  the  financial  performance  of  the  VIE  and  our  company  as  a  whole.  See  “Item  3.  Key
Information(cid:0)D.  Risk  Factors(cid:0)Risks  Related  to  Our  Corporate  Structure(cid:0)If  the  PRC  government  finds  that  the  agreements  that
establish  the  structure  for  operating  certain  of  our  operations  in  China  do  not  comply  with  PRC  regulations  relating  to  the
relevant industries, or if these regulations or the interpretation of existing regulations change in the future, we could be subject to
severe penalties or be forced to relinquish our interests in those operations” on pages 43-44 of this annual report.

Risks Related to Doing Business in China

● Changes in China’s economic, political or social conditions or government policies could have a material adverse effect on our
business and operations. See “Item 3. Key Information(cid:0)D. Risk Factors(cid:0)Risks Related to Doing Business in China(cid:0)Changes in
China’s economic, political or social conditions or government policies could have a material adverse effect on our business and
operations” on pages 47 of this annual report.

● PRC  government’s  significant  authority  in  regulating  our  operations  and  its  oversight  and  control  over  securities  offerings
conducted overseas by, and foreign investment in, China-based issuers could significantly limit or completely hinder our ability
to  offer  or  continue  to  offer  securities  to  investors.  Implementation  of  industry-wide  regulations  in  this  nature  may  cause  the
value of such securities to significantly decline. See “Item 3. Key Information(cid:0)D. Risk Factors(cid:0)Risks Related to Doing Business
in  China(cid:0)The  PRC  government’s  significant  oversight  and  discretion  over  our  business  operation  could  result  in  a  material
adverse change in our operations and the value of our ADSs and ordinary shares” on page 48 of this annual report.

● Risks  and  uncertainties  arising  from  the  legal  system  in  China,  including  risks  and  uncertainties  regarding  the  enforcement  of
laws  and  quickly  evolving  rules  and  regulations  in  China,  could  result  in  a  material  adverse  change  in  our  operations  and  the
value of our ADSs. See “Item 3. Key Information(cid:0)D. Risk Factors(cid:0)Risks Related to Doing Business in China(cid:0)Uncertainties with
respect to the PRC legal system could adversely affect us” on page 48 of this annual report.

● We  may  rely  on  dividends  and  other  distributions  on  equity  paid  by  our  PRC  subsidiaries  to  fund  any  cash  and  financing
requirements  we  may  have,  and  any  limitation  on  the  ability  of  our  PRC  subsidiaries  to  make  payments  to  us  could  have  a
material and adverse effect on our ability to conduct our business. See “Item 3. Key Information(cid:0)D. Risk Factors(cid:0)Risks Related
to Doing Business in China(cid:0)We may rely on dividends and other distributions on equity paid by our PRC subsidiaries to fund any
cash and financing requirements we may have, and any limitation on the ability of our PRC subsidiaries to make payments to us
could have a material and adverse effect on our ability to conduct our business” on page 50 of this annual report.

● The  PCAOB  had  historically  been  unable  to  inspect  our  auditor  in  relation  to  their  audit  work  performed  for  our  financial
statements and the inability of the PCAOB to conduct inspections of our auditor in the past has deprived our investors with the
benefits  of  such  inspections.  See  “Item  3.  Key  Information(cid:0)D.  Risk  Factors(cid:0)Risks  Related  to  Doing  Business  in  China(cid:0)The
PCAOB had historically been unable to inspect our auditor in relation to their audit work performed for our financial statements
and the inability of the PCAOB to conduct inspections of our auditor in the past has deprived our investors with the benefits of
such inspections” on page 58 of this annual report.

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● Our ADSs may be prohibited from trading in the United States under the HFCAA in the future if the PCAOB is unable to inspect
or  investigate  completely  auditors  located  in  China.  The  delisting  of  the  ADSs,  or  the  threat  of  their  being  delisted,  may
materially  and  adversely  affect  the  value  of  your  investment.  See  “Item  3.  Key  Information(cid:0)D.  Risk  Factors(cid:0)Risks  Related  to
Doing Business in China(cid:0)Our ADSs may be prohibited from trading in the United States under the HFCAA in the future if the
PCAOB is unable to inspect or investigate completely auditors located in China. The delisting of the ADSs, or the threat of their
being delisted, may materially and adversely affect the value of your investment” on page 58-59 of this annual report.

Risks Related to Our Shares and ADSs

● We  adopt  different  practices  as  to  certain  matters  as  compared  with  many  other  companies  listed  on  the  Hong  Kong  Stock

Exchange.

● The  trading  prices  of  our  ADSs  and  Class  A  ordinary  shares  have  been  and  are  likely  to  continue  to  be  volatile,  which  could

result in substantial losses to holders of our Class A ordinary shares and/or ADSs.

● Our  dual-class  share  structure  with  different  voting  rights  will  limit  your  ability  to  influence  corporate  matters  and  could
discourage others from pursuing any change of control transactions that holders of our Class A ordinary shares and ADSs may
view as beneficial.

RISKS RELATED TO OUR BUSINESS AND INDUSTRY

Our business and growth are highly dependent on the development of the e-commerce industry and the emergence of New Retail in China.

We  generate  a  significant  portion  of  our  parcel  volume  by  serving  end  customers  that  conduct  business  on  various  e-commerce
platforms in China, and our end customers rely on our services to fulfill orders placed by consumers on such platforms. In December 2022,
more than 90% of our total parcel volume was attributable to e-commerce platforms. Our business and growth are therefore highly dependent
on the viability and prospects of the e-commerce industry in China.

Any  uncertainties  relating  to  the  growth,  profitability  and  regulatory  regime  of  the  e-commerce  industry  in  China  could  have  a
significant impact on us. The development of the e-commerce industry in China is affected by a number of factors, most of which are beyond
our control. These factors include:

● the growth of broadband and mobile internet penetration and usage in China;

● the  consumption  power  and  disposable  income  of  e-commerce  consumers  in  China,  as  well  as  changes  in  demographics  and

consumer tastes and preferences;

● the availability, reliability and security of e-commerce platforms;

● the selection, price and popularity of products offered on e-commerce platforms;

● the potential impact of the COVID-19 to our business operations and the economy in China and elsewhere generally;

● the emergence of alternative channels or business models that better suit the needs of consumers in China;

● the development of fulfillment, payment and other ancillary services associated with e-commerce;

● the  continued  integration  of  online  and  offline  retail  channels  by  large  e-commerce  platforms  and  various  retail  merchants  to

reduce customer acquisition costs and enhance customers’ shopping experience (“New Retail”); and

● changes in laws and regulations, as well as government policies, that govern the e-commerce industry in China.

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The  e-commerce  industry  is  highly  sensitive  to  changes  in  macroeconomic  conditions,  and  e-commerce  spending  tends  to  decline
during  recessionary  periods.  Many  factors  beyond  our  control,  including  inflation  and  deflation,  fluctuations  in  currency  exchange  rates,
volatility  of  stock  and  property  markets,  interest  rates,  tax  rates  and  other  government  policies  and  changes  in  unemployment  rates  can
adversely affect consumer confidence and spending behavior on e-commerce platforms, which could in turn materially and adversely affect our
growth and profitability. In addition, unfavorable changes in domestic and international politics, including military conflicts, political turmoil
and  social  instability,  may  also  adversely  affect  consumer  confidence  and  spending,  which  could  in  turn  negatively  impact  our  growth  and
profitability.

Our  business  operations  have  relied  on,  and  are  likely  to  continue  to  be  significantly  influenced  by,  certain  third-party  e-commerce
platforms.

Our business operations have relied on certain third-party e-commerce platforms, such as the Alibaba ecosystem, and we still expect

to be significantly influenced by those third-party e-commerce platforms in the foreseeable future.

Although such third-party e-commerce platforms are not our direct customers, they have significant influence over how transactions
take place on their e-commerce platforms, including how purchase orders are fulfilled by indicating to consumers the preferred express delivery
companies for orders placed. For example, in order to maintain and foster our cooperation with Alibaba, we may have to accommodate the
demands  and  requirements  from  various  players  in  the  Alibaba  ecosystem,  such  as  the  adoption  of  digital  waybills  initiated  by  Cainiao
Network, a central logistics information system and solutions provider affiliated with Alibaba. Such demands and requirements may increase
the cost of our business or weaken our connection with our end customers.

Furthermore,  in  May  2018,  Alibaba  and  Cainiao  Network  entered  into  a  strategic  transaction  with  us.  Pursuant  to  the  transaction
terms, certain investors led by Alibaba and Cainiao Network invested US$1.38 billion in our company in exchange for approximately 10% of
our equity interest at that time and obtained certain shareholder rights in our company. The transaction was completed in June 2018. Alibaba
has also invested, and may invest in the future, in our competitors. Alibaba may encourage merchants on its platforms to choose certain other
investees’ services over ours for business reasons. Alibaba may also build an in-house delivery network to serve its e-commerce platforms in
the future. If either or both of these situations were to materialize, our business may be negatively impacted, and our results of operations may
be materially and adversely affected.

We face risks associated with our network partners and their employees and personnel.

As of December 31, 2022, we had over 31,000 pickup/delivery outlets and over 5,900 direct network partners under our ZTO brand.
We rely on these network partners to directly interact with and serve end customers. However, the interests of a network partner may not be
entirely aligned with ours or with those of our other network partners at all times. We manage our business relationships with direct network
partners  through  contractual  agreements,  which  provide  for  performance  incentives  along  with  periodic  evaluations.  Our  direct  network
partners  may  sub-contract  part  of  their  business  to  their  cooperation  partners,  which  we  refer  to  as  our  indirect  network  partners.  The  sub-
contracting to indirect network partners is subject to our consent. However, we may not be able to manage the network partners as effectively
as if we had full ownership of them or operated their business directly. In particular, we do not enter into agreements with our indirect network
partners and are therefore unable to exert a significant degree of influence over them.

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Our  network  partners  and  their  employees  have  a  significant  number  of  direct  interactions  with  our  end  customers,  and  their
performance is directly associated with our brand. We do not directly supervise the employees of our network partners in providing services to
end  customers.  Our  existing  network-wide  service  standards  and  periodic  training  to  the  personnel  of  our  network  partners  may  not  be
sufficient for us to effectively monitor, maintain and improve their service quality or their general conduct towards end-customers. In the event
of  any  unsatisfactory  performance  or  unlawful  behavior  by  our  network  partners  and/or  their  employees  towards  end-customers,  we  may
experience  service  disruptions  and  our  reputation  may  be  materially  and  adversely  affected.  We  may  voluntarily,  or  upon  the  request  of
applicable authorities, conduct investigations on such event and adopt remediation/preventive measures. Such efforts may not be limited to the
relevant  parties,  but  applicable  throughout  our  network,  which  could  cause  temporary  diversion  from  the  ordinary  course  of  our  and  our
network partners’ business. Furthermore, our network partners may fail to implement sufficient control over the pickup and delivery personnel
who work at the outlets in connection with their conduct, such as proper collection and handling of parcels and delivery service fees, adherence
to  customer  privacy  standards  and  timely  delivery  of  parcels.  As  a  result,  we  or  our  network  partners  may  suffer  financial  losses,  incur
liabilities and suffer reputational damage in the event of theft or late delivery of parcels, embezzlement of delivery service fees, mishandling of
customer privacy, misconduct or unlawful behavior towards end-customers, or any other behavior that reflects adversely on our business and
reputation.

Suspension or termination of a network partner’s services in a particular geographic area may result in a significant interruption or
failure  to  provide  services  in  the  corresponding  geographic  area.  A  network  partner  may  suspend  or  terminate  its  services  voluntarily  or
involuntarily due to various reasons, including a disagreement or dispute with us, failure to make a profit, failure to obtain requisite approvals,
failure  to  maintain  licenses  or  permits  or  to  comply  with  other  governmental  regulations,  and  events  beyond  our  or  its  control,  such  as
inclement  weather,  natural  disasters,  transportation  interruptions  or  labor  unrest  or  shortage.  See  also  “Item  3.  Key  Information—D.  Risk
Factors—Any service disruptions experienced by our sorting hubs or the outlets operated by our network partners may adversely affect our
business operations.” Due to the intense competition in China’s express delivery industry, our existing network partners may also choose to
discontinue their cooperation with us and work with our competitors instead. We may not be able to promptly replace these network partners or
find  alternative  ways  to  provide  services  in  a  timely,  reliable  and  cost-effective  manner,  or  at  all.  As  a  result  of  any  service  disruptions
associated  with  our  network  partners,  our  customer  satisfaction,  reputation,  operations  and  financial  performance  may  be  materially  and
adversely affected.

We face intense competition, which could adversely affect our results of operations and market share.

We  operate  in  a  highly  competitive  and  consolidating  industry.  We  compete  primarily  with  leading  domestic  express  delivery
companies, including YTO Express, STO Express, Yunda Express, J&T Express, SF Express, JD Logistics and the express delivery services
provided  by  China  Post  such  as  EMS.  We  compete  with  them  based  on  a  number  of  factors,  including  network  stability,  business  model,
operational  capabilities,  infrastructure  capacity,  cost  control  and  service  quality.  We  have  historically  experienced  a  decline  in  the  delivery
service market prices and we may continue to face downward pricing pressure. If we and our network partners cannot effectively control our
costs to remain competitive, our market share and revenue may decline. Additionally, if we have to subsidize our network partners to increase
our  network  partners’  competitiveness,  our  gross  margin  may  decline.  Our  competitors  may  attempt  to  gain  market  share  by  lowering  their
rates, especially during economic slowdowns or in key regional markets. Such rate reductions may limit our ability to maintain or increase our
rates and operating margins and inhibit our ability to grow our business.

In  addition,  major  e-commerce  platforms,  such  as  Alibaba,  Pinduoduo  and  JD.com,  may  choose  to  build  or  further  develop  their
respective in-house delivery capabilities to serve their logistics needs and compete with us, which may significantly affect our market share and
total parcel volume. Furthermore, as we diversify our service offering and further expand our customer base, we may face competition from
existing or new players in new sectors we choose to enter. In particular, we or our network partners may face competition from existing or new
last-mile delivery service providers which may expand their service offerings to include express delivery or adopt a business model disruptive
to our business and compete with our network partners for delivery personnel. Similarly, existing players in an adjacent or sub-market may
choose  to  leverage  their  existing  infrastructure  and  expand  their  services  to  serve  our  customers.  If  these  players  succeed  in  doing  so,  our
market share may suffer and our business and financial performance may be significantly and adversely affected.

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Certain  of  our  current  and  potential  competitors,  as  well  as  international  logistics  operators  with  a  presence  in  China,  may  have
significantly  greater  resources,  longer  operating  histories,  larger  customer  bases  and  greater  brand  recognition  than  us.  Other  current  and
potential  competitors  may  be  acquired  by,  receive  investment  from,  or  enter  into  strategic  relationships  with,  established  and  well-financed
companies or investors which would help enhance their competitiveness. Moreover, competitors may adopt more aggressive pricing policies or
devote  greater  resources  to  marketing  and  promotional  campaigns  than  us.  We  may  not  be  able  to  compete  successfully  against  current  or
future  competitors,  and  competitive  pressures  may  have  a  material  and  adverse  effect  on  our  business,  financial  condition  and  results  of
operations.

Any service disruptions experienced by our sorting hubs or the outlets operated by our network partners may adversely affect our business
operations.

Our daily operations rely heavily on the orderly performance of our sorting hubs and the pickup and delivery outlets operated by our
network  partners.  Any  service  disruption  at  our  sorting  hubs  or  the  pickup  and  delivery  outlets  as  a  result  of  a  failure  or  disruption  of  the
automated facilities, under-capacity during peak parcel volume periods, force majeure, third-party sabotage, disputes, employee delinquency or
strike, government inspections or regulatory orders mandating service halt or temporary or permanent shutdown would adversely impact our
business operations. For example, any ad hoc regulatory inspection by local authorities, such as environmental safety, work safety, equipment
safety,  fire  safety  and  security  checks,  on  any  of  our  facilities  or  our  network  partners’  service  outlets  may  cause  business  disruptions  and
suspensions, delay the processing and delivery of parcels and penalties. The outbreak of an epidemic, such as the outbreak of COVID-19, may
also cause a significant disruption to our business. For instance, our headquarters, dozens of our sorting hubs and thousands of service outlets
across the country also suspended operations from time to time in 2022 due to COVID-19 resurgences caused by the Omicron variants since
early March 2022, resulting in delays and stoppages of express delivery and a lower-than-expected parcel volume in 2022. The severe flood in
Henan  province  in  July  2021  also  caused  temporary  closure  of  our  facilities,  sorting  hubs  and  service  outlets  in  Henan  province.  If  we  are
required by governmental authorities to implement changes to our facilities or relocate any of our facilities or our network partners’ service
outlets, our and our network partners’ operating costs may increase as a result. In the event of service disruptions at our sorting hubs or outlets,
parcel sorting or parcel pickup and delivery may be delayed, suspended or stopped. Such parcels would need to be redirected to other nearby
sorting hubs or outlets, and such rerouting of parcels will likely increase risks of delay and delivery errors. At the same time, increased parcel
sorting or pickup and delivery pressure on nearby sorting hubs or outlets may negatively impact their performance and result in adverse effects
to our entire network. Any of the foregoing events may result in significant operational interruptions and slowdowns, customer complaints and
reputational damage.

Our  technology  systems  are  critical  to  our  business  operations  and  growth  prospects,  and  failure  to  continue  to  improve,  and  effectively
utilize, our technology systems or develop new technologies could harm our business operations, reputation and growth prospects.

The  satisfactory  performance,  reliability  and  availability  of  our  technology  systems  is  critical  to  our  ability  to  deliver  high-quality
customer services. We rely on the Zhongtian system, our self-developed and centralized technology systems, which consists of our operational
management  system,  our  network  management  system,  our  settlement  system,  our  finance  system  and  other  systems  and  mobile  apps
connecting our network partners to efficiently operate our network. These integrated systems support the smooth performance of certain key
functions  of  our  business,  such  as  order  tracking,  fleet  dispatch  and  management,  route  planning,  and  fee  settlement.  In  addition,  the
maintenance and processing of various operating and financial data is essential to the day-to-day operation of our business and formulation of
our strategies. Therefore, our business operations and growth prospects depend, in part, on our ability to maintain and make timely and cost-
effective  enhancements  and  upgrade  to  our  technology  systems  and  to  introduce  innovative  additions  to  meet  changing  operational  needs.
Continued investment in information technology and equipment to enhance operational efficiency and reliability is part of our growth strategy.
While  we  have  significantly  increased  our  spending  on  technology,  such  investment  may  not  be  sufficient  to  fully  support  our  expanding
business needs. Failure to maintain sufficient spending on technology systems could cause economic losses and put us at a disadvantage to our
competitors. We can provide no assurance that we will be able to keep up with technological improvements or that technologies developed by
others  (including  our  competitors)  will  not  render  our  services  less  competitive  or  attractive.  Any  issues  impairing  the  functionality  and
effectiveness of our systems could result in unanticipated system disruptions, slower response time and impaired user experiences, as well as
delays or inaccuracies in reporting operating and financial information.

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Any  interruptions  caused  by  telecommunications  failures,  computer  viruses,  hacking,  or  other  attempts  to  harm  our  technology
infrastructure could result in the unavailability or slowdown of our centralized system and significantly impact workflows throughout our entire
network. We can provide no assurance that our current security mechanisms will be sufficient to protect our technology systems from any third-
party intrusions, viruses or hacker attacks, information or data theft or other similar activities. Any such occurrences could disrupt our services,
damage our reputation and harm our results of operations.

We operate in a labor-intensive industry and an overall contraction in the availability of workers in the labor market or any labor unrest
may negatively affect our business.

Our business is labor-intensive. As of December 31, 2022, we had a total of 24,888 employees and over 59,000 outsourced personnel.
A failure by us or our network partners to maintain a stable and dedicated workforce may result in disruption or delays in the services provided
to end customers. We and our network partners often need to hire additional or temporary workers to handle the significant increase in parcel
volume  following  special  promotional  events  such  as  promotional  campaigns  on  June  18,  November  11  and  December  12  of  each  year  or
during other peak seasons throughout the year. During these periods we have observed an increasingly competitive and tight labor market. In
general,  this  has  resulted  in,  and  we  expect  will  continue  to  result  in,  increased  labor  costs  driven  by  higher  salaries,  social  benefits  and
employee headcounts.

Further,  we  and  our  network  partners  compete  with  other  companies  in  our  industry  as  well  as  other  labor-intensive  industries  for
labor,  and  such  competition  may  affect  the  overall  stability  of  our  workforce  and  the  performance  of  our  network.  For  example,  emerging
disruptive business models like intra-city delivery, which enables senders and recipients within the same city to achieve rapid point-to-point
delivery; or omni-channel delivery, which fulfills the logistics demands for omni-channel retailers and consumers, are likely to compete for
pickup  and  delivery  personnel  with  our  network  partners  and  service  outlets.  Some  of  our  network  partners  or  outlets  may  be  pressured  to
increase compensation and social welfare benefits for their employees, which may result in lower profitability and insufficient cashflow for our
network partners or service outlets. If our network partners or service outlets are unable to offer competitive salaries and benefits, or pay their
employees  on  time  or  in  full,  they  may  lose  their  personnel,  resulting  in  insufficient  delivery  resources,  disgruntled  employees,  and  lower
delivery service quality in certain parts of our network.

We and our network partners have been involved in labor disputes and penalties in the past, none of which either individually or in the
aggregate, had a material adverse impact on us. We and our network partners expect to continue to be involved in labor disputes from time to
time, including involvement in various legal or administrative proceedings related to such disputes. Any labor unrest directed against us or our
network partners could directly or indirectly prevent or hinder our normal business operations, and, if not resolved in a timely manner, lead to
delays in fulfilling our customer orders and decreases in our revenue. Historically, we have experienced an incident where an employee strike
of  one  of  our  network  partners  caused  a  prolonged  service  suspension  in  a  southern  city  of  China,  and  we  cannot  assure  you  that  similar
incidents would not happen in the future. We and our network partners cannot predict or control any labor unrest, especially those involving
labor not directly employed by us. Further, labor unrest may have a negative effect on general labor market conditions or result in changes to
labor laws, which in turn could materially and adversely affect our business, financial condition and results of operations.

We engage outsourcing firms to provide personnel for our operations. We have limited control over these personnel and may be liable for
violations of applicable PRC labor laws and regulations accordingly.

We engage outsourcing firms to provide a large number of personnel to work at our network facilities. As of December 31, 2022, over
59,000  outsourced  personnel  were  active  in  our  operations.  We  enter  into  agreements  with  outsourcing  firms  and  do  not  have  any  direct
contractual  relationship  with  outsourced  personnel,  resulting  in  limited  control  over  them.  If  any  outsourced  personnel  fail  to  operate  in
accordance with instructions, policies and business guidelines set forth by outsourcing firms based on our requirements, our market reputation,
brand image and results of operations could be materially and adversely affected.

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Our  agreements  with  the  outsourcing  firms  may  provide  that  we  are  not  liable  to  the  outsourced  personnel.  However,  if  the
outsourcing firms violate any relevant PRC labor laws, regulations or their employment agreements with the personnel, such personnel may file
a claim against us as they provide their services at our network facilities. As a result, we may incur legal liability, and our market reputation,
brand image as well as our business, financial condition and results of operations could be materially and adversely affected.

We face risks associated with parcels handled and transported through our network and risks associated with transportation.

We handle a large volume of parcels across our network, and face challenges with respect to the protection and inspection of these
parcels.  Parcels  in  our  network  may  be  stolen,  damaged  or  lost  for  various  reasons,  and  we  and/or  our  network  partners  may  face  actual  or
alleged liability for such incidents. In addition, we may fail to detect unsafe or prohibited/restricted items. There have been incidents in the past
where  our  network  partners  failed  to  strictly  implement  parcel  screening  procedures  and  allowed  controlled  items  to  be  mailed  through  our
network. Further, unsafe items processed and transported by us, such as flammables and explosives, toxic or corrosive items and radioactive
materials,  may  damage  other  parcels  in  our  network,  injure  their  recipients,  harm  our  personnel  and  result  in  property  damage.  Failure  to
prevent prohibited or restricted items from entering our network may result in administrative or criminal penalties as well as civil liability for
personal injury and property damage.

The transportation of parcels involves inherent risks. We have a large number of vehicles and personnel involved in our transportation
operations at all times, who are subject to risks associated with transportation safety, including transportation related injuries and losses. For
example, our vehicles and personnel may be involved in traffic accidents from time to time, resulting in personal injury and loss or damage to
parcels carried by them. In addition, frictions or disputes may occasionally arise from the direct interaction of our personnel with parcel senders
and recipients, which may result in personal injury or property damage if such incidents escalate. The insurance policies carried by us may not
fully cover the damages caused by transportation related injuries or losses.

Any  of  the  foregoing  could  disrupt  our  services,  cause  us  to  incur  substantial  expenses  and  divert  the  time  and  attention  of  our
management. We and our network partners may face claims and incur significant liabilities if found liable or partially liable for any injuries,
damages or losses. Claims against us may exceed the amount of our insurance coverage or may not be covered by insurance at all. Government
authorities may also impose significant fines on us or require us to adopt costly preventive measures. Furthermore, if our services are perceived
to be unsafe by our end customers, e-commerce platforms and consumers, our business volume may be significantly reduced, and our business,
financial condition and results of operations may be materially and adversely affected.

Our past growth rates may not be indicative of our future growth, and if we are unable to manage our growth or execute our strategies
effectively, our business and prospects may be materially and adversely affected.

Our  business  has  grown  substantially  in  recent  years,  but  our  past  growth  rates  may  not  be  indicative  of  our  future  growth.  Our
revenue growth in recent years was partly attributable to business acquisition, such as the acquisition of China Oriental Express Co., Ltd. The
acquired  business  of  China  Oriental  Express  Co.,  Ltd.  provides  freight  forwarding  services,  and  our  revenue  generated  from  such  services
amounted to RMB1,862.7 million, RMB1,529.6 million, and RMB1,212.7 million (US$175.8 million) in 2020, 2021 and 2022, respectively,
accounting for 7.4%, 5.0% and 3.4% of our total revenues during the same periods, respectively. We plan to further expand our network in
response  to  increasing  customer  and  consumer  needs,  but  we  may  not  succeed  in  doing  so.  Even  if  we  are  able  to  expand  our  network  as
planned, we may not be able to continue to integrate and optimize a larger network. In addition, as customer and consumer needs at both the
national and regional levels are continuously changing, we may not be able to successfully anticipate or respond to such changes. For example,
we may experience shortages in our delivery capacity if our expansion fails to accurately and timely match increased customer and consumer
demand. Furthermore, our anticipated future growth will likely place significant demands on our management and operations. Our success in
managing our growth will depend, to a significant degree, on the ability of our executive officers and other members of our senior management
to carry out our strategies effectively, our ability to balance the interests between us and our network partners as well as among our network
partners,  and  our  ability  to  adapt,  improve  and  develop  our  financial  and  management  information  systems,  controls  and  procedures.  In
addition,  we  will  likely  have  to  successfully  recruit,  train  and  manage  more  employees  and  improve  and  expand  our  sales  and  marketing
capabilities. If we are not able to manage our growth or execute our strategies effectively due to any of the foregoing reasons, our expansion
may not be successful, and our business and prospects may be materially and adversely affected.

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Our long-term growth and competitiveness are highly dependent on our ability to control costs and maintain or raise prices.

To  maintain  competitive  pricing  and  enhance  our  profit  margins,  we  must  continually  control  our  costs.  Effective  cost-control
measures have a direct impact on our financial condition and results of operations. We have adopted various cost control measures and will
continue  to  add  new  ones  as  necessary  and  appropriate.  For  example,  transportation  costs  can  be  reduced  through  the  choice  of  appropriate
vehicles and optimization of transportation routes, and labor costs can be reduced through automation. However, the measures we have adopted
or will adopt in the future may not be as effective as expected in improving our financial condition and results of operations. We do not intend
to compete with our competitors by introducing aggressive pricing policies, which we consider detrimental to our long-term growth. Delivery
services fees charged by our network partners to parcel senders have declined over time, partially as a result of market competition. Our gross
profit per parcel is also affected by a variety of other factors, such as a decline in the average weight of parcels handled by us, an increase in the
adoption of digital waybills, which have a lower charge rate than traditional paper waybills, an increase in delivery services directly provided to
certain enterprise customers, and changes in our operating model. For example, the direct shipping model, whereby some parcels are directly
shipped  by  certain  volume-qualified  network  partners  to  our  destination  sorting  hubs  without  going  through  our  origination  sorting  hubs,
reduces overall delivery time and operating costs and also lowers our revenues. If we are not able to effectively control our cost and adjust the
level of network transit fees based on operating costs and market conditions, our profitability and cash flow may be adversely affected.

We face challenges in diversifying our service offerings and expanding our customer base.

We intend to further diversify our service offerings and expand our customer base to increase the number of revenue sources in the
future.  New  services  or  new  types  of  customers  may  involve  risks  and  challenges  that  we  do  not  currently  face.  Such  new  initiatives  may
require  us  to  devote  significant  financial  and  managerial  resources  and  may  not  perform  as  well  as  expected.  We  may  not  be  able  to
successfully address customer demand and preferences and our existing network and facilities may not be adaptable enough to accommodate
new services or customers. For example, different service offerings will likely require different equipment specifications and service standards,
which may require significant time and costs to implement. We may also be inexperienced with operating models and cost structures associated
with new types of customers we may choose to pursue. In addition, we may not be able to provide services of sufficient quality, which may
result  in  complaints  or  liability  claims  against  us,  all  of  which  would  harm  our  overall  reputation  and  financial  performance.  We  may  also
selectively  invest  in  emerging  business  opportunities  in  adjacent  logistics  markets,  such  as  less-than-truckload  shipping,  or  leverage  our
existing network and infrastructure to directly engage in related businesses. We cannot assure you that such endeavors will be profitable or that
we will be able to recoup our investments with respect to any new services or new types of customers in time or at all.

Damage to our brand image and corporate reputation could materially and adversely impact our business.

We believe our brand image and corporate reputation will play an increasingly important role in enhancing our competitiveness and
maintaining our growth. Many factors, some of which are beyond our control, may negatively impact our brand image and corporate reputation
if not properly managed. These factors include our ability to provide superior services to our end customers, successfully conduct marketing
and promotional activities, manage relationships with and among network partners, manage complaints and negative publicity, and maintain a
positive  perception  of  our  company,  our  peers  and  the  express  delivery  industry  in  general.  For  instance,  one  of  our  business  outlets  in
Chengdu, Sichuan province, was found to have transported puppies and kittens in inhumane way as part of pet blind box sales on e-commerce
sites in May 2021, which caused damage to our brand image. Any actual or perceived deterioration of our service quality, which is based on an
array of factors including customer satisfaction, number of complaints as well as number of accidents, may subject us to damages, including the
loss of important customers. Any negative publicity against us or our peers may harm our corporate reputation and may result in changes to
government policies and the regulatory environment. If we are unable to promote our brand image and protect our corporate reputation, we
may not be able to maintain and grow our customer base and our business and our growth prospects may be adversely affected.

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Our business and the business of our network partners are subject to a broad range of PRC laws and regulations. If we or our network
partners  are  deemed  to  be  not  in  compliance  with  any  of  these  laws  and  regulations,  our  business,  reputation,  financial  condition  and
results of operations may be materially and adversely impacted.

Our business is subject to governmental supervision and regulation by the relevant PRC governmental authorities, including but not
limited  to,  the  State  Post  Bureau  and  the  Ministry  of  Transportation.  Together,  these  governmental  authorities  promulgate  and  enforce
regulations that cover many aspects of our day-to-day operations. See also “Item 4. Information on the Company—B. Business Overview—
Regulation.” For example, the PRC Postal Law indicates that express delivery companies cannot engage in “posting and mail delivery business
exclusively  operated  by  postal  enterprises.”  However,  PRC  law  does  not  provide  a  definition  for  “posting  and  mail  delivery  business
exclusively  operated  by  postal  enterprises.”  If  the  authorities  define  such  term  in  the  future  and  if  the  parcels  that  we  deliver  fall  into  the
defined  category,  we  may  be  considered  in  violation  of  such  regulation.  Further,  certain  of  our  network  partners  may  commence  express
delivery services while still in the process of obtaining Courier Service Operation Permits, and since they use our brand in their businesses, we
may be subject to fines or receive order of rectification as a result. Incidents like the foregoing ones may materially and adversely impact our
business, reputation, financial condition and results of operations.

According  to  the  Interim  Regulations  on  Express  Delivery,  which  were  promulgated  by  the  State  Council  on  March  2,  2018,  took
effect on May 1, 2018 and were amended on March 2, 2019, we are subject to a revised set of requirements in operating our express delivery
business, including but not limit to: (i) we are required to timely file records with the local postal administrations for opening express delivery
terminal outlets; (ii) in case we intend to suspend operating express delivery services, we shall make public announcement in advance, submit a
written  notice  to  the  postal  administrative  departments,  return  the  Courier  Service  Operation  Permit  and  make  proper  arrangement  on
undelivered express parcels; (iii) we shall not sell, reveal or illegally provide any client information and we shall take remedial measures and
report  to  the  local  postal  administrations  in  case  any  client  information  is  revealed  or  may  be  revealed;  (iv)  we  shall  verify  the  identity  of
senders and register their identity information when receiving express parcels and shall not receive their express parcels where senders refuse to
furnish identity information or furnish false identity information; (v) we shall refuse to accept the prohibited parcels and shall cease to sorting,
transporting  and  delivering  parcels  which  are  suspected  of  containing  prohibited  items  and  shall  promptly  submit  a  report  to  governmental
authorities  and  assist  in  investigations;  (vi)  we  shall  formulate  our  emergency  plans,  carry  out  emergency  drills  and  exercises  regularly  and
report emergencies to the local postal administrations; (vii) clients may claim compensation from us for any delay, missing, damage or shortage
of  express  parcels  handled  by  our  network  partners,  since  they  use  our  trademark,  corporate  name  and  express  waybill.  See  “Item  4.
Information on the Company—B. Business Overview—Regulation—Regulations Relating to Express Delivery Services.” The operation of our
express delivery service is subject to this regulation. Failure to comply with these regulations result in requirement to rectify, fines, suspension
of business for remediation or revocation of Courier Service Operation Permit.

Pursuant  to  the  Administrative  Provisions  concerning  the  Running  of  Cargo  Vehicles  with  Out-of-Gauge  Goods,  which  were
promulgated  by  the  PRC  Ministry  of  Transport  on  August  19,  2016,  took  effect  on  September  21,  2016  and  amended  on  August  11,  2021,
cargo vehicles running on public roads shall not carry cargo weighing more than the limits prescribed by this regulation and their dimensions
shall not exceed those as set forth by the same regulation. The operation of our truck fleet is subject to this regulation.

We expect to gradually reduce the number of non-compliant trucks, the non-compliant trucks may be banned and we may be required
to  modify  non-compliant  trucks  or  purchase  new  ones  to  replace  them.  Otherwise,  we  may  be  subject  to  additional  penalties  under  this
regulation if we continue to operate trucks that exceed the limits set forth in the regulation.

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Pursuant to the PRC E-commerce Law, or the E-commerce Law, which was promulgated by the Standing Committee of the National
People’s  Congress  on  August  31,  2018,  took  effect  on  January  1,  2019,  we  are  subject  to  certain  requirements  in  e-commerce  business,
including but not limit to, (i) in providing express logistics services for e-commerce activities, the providers thereof shall abide by laws and
administrative regulations, and comply with the service standards and time limits they have promised; (ii) while handing over commodities to
consignees, express logistics service providers shall remind consignees to examine the commodities immediately on the spot; in the event that
the  commodities  are  received  by  others  for  consignees,  such  express  logistics  service  providers  shall  obtain  the  consent  of  consignees;  and
while senders handing over commodities to express logistics service providers, such express logistics service provider shall, in accordance with
relevant laws and regulations, examine whether the postal articles are prohibited or restricted from express delivery in the presence of senders;
and  (iii)  express  logistics  service  providers  are  required  to  use  environmental-friendly  packaging  materials  in  accordance  with  the  relevant
provisions  in  an  effort  to  reduce  the  consumption  of  packaging  materials  and  implement  the  recycling  measures.  While  offering  express
logistics services, the providers thereof may agree to be entrusted by e-commerce operators to collect payments for goods on a commission
basis. See “Item 4. Information on the Company—B. Business Overview—Regulation—Regulations Relating to Express Delivery Services.”
The operation of our express delivery service is subject to this law. If we are found to be not compliant with the requirements, and we may be
required to rectify. In order to adapt to the evolving e-commerce industry, which could have a significant impact on us, we may need to develop
or upgrade existing business model. If our efforts to comply with laws and regulations concerning e-commerce business are unsuccessful, our
business, financial condition and results of operation may be materially and adversely affected.

In addition, our network partners have full discretion over their daily operations and make localized decisions with respect to their
facilities,  vehicles  and  hiring  and  pricing  decisions.  Their  operations  are  regulated  by  various  PRC  laws  and  regulations,  including  local
administrative rulings, orders and policies that are pertinent to their localized express delivery business. For example, local regulations may
specify  the  models  or  types  of  vehicles  to  be  used  in  parcel  pickup  and  delivery  services  or  require  the  network  partners  to  implement
heightened parcel safety screening procedures, which could materially drive up the operating costs and delivery efficiency of the pickup and
delivery outlets.

Existing  and  new  laws  and  regulations  may  be  enforced  from  time  to  time  and  substantial  uncertainties  exist  regarding  the
interpretation and implementation of current and any future PRC laws and regulations applicable to us and/or our network partners. If the PRC
government  requires  additional  approvals  or  licenses,  imposes  additional  restrictions  on  our  or  our  network  partners’  operations,  or  tightens
enforcements of existing or new laws or regulations, it has the authority, among other things, to levy fines, confiscate income, revoke business
licenses, and require us or our network partners to discontinue relevant business operations. Since our network partners use our brand in their
businesses, if they are found to be noncompliant with PRC laws and regulations, our business, reputation, financial condition and results of
operations may be materially and adversely impacted.

Any lack of requisite approvals, licenses or permits applicable to the business operation of us or our network partners may have a material
and adverse impact on our business, financial condition and results of operations.

We  and  our  network  partners  are  required  to  hold  a  number  of  licenses  and  permits  in  connection  with  our  business  operation,

including, but not limited to, the Courier Service Operation Permit and Road Transportation Operation Permit.

Under PRC laws, an enterprise that operates and provides express delivery services must obtain a Courier Service Operation Permit
listing out all the regions it and its branches are allowed to operate in. Such enterprise needs to make a filing with the relevant postal authority
to update or renew its Courier Service Operation Permit to include any additional regions it plans to expand into. The consolidated affiliated
entities  engaging  in  the  express  delivery  services  need  to  obtain  the  Courier  Service  Operation  Permits,  which  based  on  our  geographical
coverage would cover the majority part of China. The consolidated affiliated entities are required to timely make all required filings with the
relevant postal authorities including to update or renew their Courier Service Operation Permits with respect to the regions they operate in.

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Failure to make such filings may result in a correction order or fines. In addition, an enterprise engaging in road freight transportation
is  required  to  obtain  a  Road  Transportation  Operation  Permit  from  the  relevant  county-level  road  transportation  administrative  bureau.
Similarly,  our  network  partners  also  need  to  obtain  necessary  licenses  and  permits  to  operate  express  delivery  and  transportation  business.
Failure  to  obtain  such  licenses  and  permits  may  result  in  suspension  of  operation,  fines  or  other  penalties  by  government  authorities.  In
addition, companies that apply for the Courier Service Operation Permit are subject to certain service capability requirements. If any of the
consolidated  affiliated  entities  are  found  to  obtain  the  Courier  Service  Operation  Permits  by  improper  means  such  as  fraud  or  bribery,  such
entities may be subject to a fine ranging from RMB10,000 to RMB30,000, their Courier Service Operation Permits may be revoked by the
postal administration department and they cannot re-apply to obtain the permit for a period of three years.

After  obtaining  the  Courier  Service  Operation  Permit,  an  enterprise  is  further  required  to  maintain  its  express  delivery  service
operations during the validity of such permit. As of the date of this report, we are in the process of applying to renew several Courier Service
Operation Permits. Where the permit-holder does not operate any express delivery services for a period of time over six months without due
grounds  after  obtaining  the  Courier  Service  Operation  Permit,  or  suspends  its  business  for  more  than  six  months  without  authorization,  the
postal  administrative  departments  may  cancel  the  Courier  Service  Operation  Permit  of  such  holder.We  are  currently  not  aware  of  any  such
cancellation or notice of cancellation. If we become subject to such cancellation, our business, results of operations, financial condition and
prospects could be adversely affected.

However, we cannot assure you that the relevant governmental authorities would not require us to obtain the approvals or take any
other actions retrospectively in the future. If the relevant governmental authorities require us to obtain the approvals, we cannot assure you that
we will be able to do so in a timely manner or at all. Additionally, we may not be able to renew Road Transportation Operation Permit of the
relevant subsidiaries due to the lack of such prior approval.

New laws and regulations may be enforced from time to time to require additional licenses and permits other than those we currently
have. For instance, the E-commerce Law establishes additional standards in the express delivery industry. The PRC Foreign Investment Law, or
the  FIL  which  was  promulgated  on  March  15,  2019  and  came  into  force  on  January  1,  2020,  replaced  the  trio  of  existing  laws  regulating
foreign investment in China, together with their implementation rules and ancillary regulations. Further, the State Council also promulgated the
Interim Regulations on Express Delivery on March 2, 2018. The Interim Regulations on Express Delivery, which took effect on May 1, 2018
and were amended on March 2, 2019, stipulate additional requirements and filing procedures for courier service operators in operating new
express  delivery  terminal  outlets.  See  “Item  4.  Information  on  the  Company—B.  Business  Overview—Regulation—Regulations  Relating  to
Express  Delivery  Services.”  As  a  result,  substantial  uncertainties  exist  regarding  the  interpretation  and  implementation  of  current  and  any
future PRC laws and regulations applicable to our businesses. If the PRC government considers that we or our network partners were operating
without  the  proper  approvals,  licenses  or  permits  or  promulgates  new  laws  and  regulations  that  require  additional  approvals  or  licenses  or
imposes additional restrictions on the operation of any part of our business, it has the authority, among other things, to levy fines, confiscate our
income, revoke our business licenses, and require us to discontinue our relevant business or impose restrictions on the affected portion of our
business. Any of these actions by the PRC government may have a material and adverse effect on our results of operations.

Any deficiencies in China’s telecommunication and Internet infrastructure could impair the functioning of our technology system and the
operation of our business.

Our  business  depends  on  the  performance  and  reliability  of  the  telecommunication  and  Internet  infrastructure  in  China.  The
availability and reliability of our website, mobile applications, customer service hotline and technology systems depend on telecommunication
carriers and other third-party providers for digital data transmission and storage capacity, including bandwidth and server storage, among other
things. If we are unable to enter into and renew agreements with these providers on acceptable terms, or if any of our existing agreements with
such providers are terminated as a result of our breach or otherwise, our ability to provide our services to our customers could be adversely
affected.  We  have  experienced  service  interruptions  in  the  past  due  to  service  interruptions  at  the  underlying  external  telecommunications
service providers, such as Internet data centers and broadband carriers. Frequent service interruptions could frustrate customers and discourage
them from using our services, which could cause us to lose customers and harm our operating results.

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We may not be able to maintain our corporate culture, which has been a key to our success.

Since our inception, our corporate culture has been defined by our mission, vision and values, and we believe that our culture has been
critical  to  our  success.  In  particular,  our  corporate  culture  has  helped  us  serve  our  customers,  attract,  retain  and  motivate  employees  and
network partners, and create value for our shareholders. We face a number of challenges that may affect our ability to maintain our corporate
culture, including:

● failure to identify and promote people to leadership positions in our organization who share our culture, values and mission;

● the increasing number and geographic diversity of our network partners;

● competitive pressure to move in directions that may divert us from our mission and values;

● the continued challenges resulting from a constantly evolving business environment;

● potential pressure from public markets to focus on short-term results instead of long-term value creation; and

● the increasing need to develop expertise in new areas of business that affect us.

If we are not able to maintain our corporate culture or if our culture fails to deliver the long-term results we expect to achieve, our

business, financial condition, results of operations and prospects may be materially and adversely affected.

Our business and results of operations may be materially and adversely affected if we are unable to provide high quality services to network
partners and our end customers.

The  success  of  our  business  largely  depends  on  our  ability  to  maintain  and  further  enhance  our  service  quality.  We  provide  our
network  partners  —  our  direct  customers  —  with  access  to  our  line-haul  transportation  and  sorting  network.  Together  with  our  network
partners, we provide complete door-to-door express delivery services to our end customers, which consist mainly of e-commerce merchants
and other express delivery service users. If we or our network partners are unable to provide express delivery services in a timely, reliable, safe
and secure manner, our reputation and customer loyalty could be negatively affected. If our customer service personnel fail to satisfy individual
customer needs and respond effectively to customer complaints, we may lose potential or existing end customers and experience a decrease in
customer orders, which could have a material adverse effect on our business, financial condition and results of operations.

We face risks associated with the financial services we provide to network partners. We provide financial services to qualified network
partners. A qualified network partner shall meet certain criteria set by us, such as having a legal and stable income or source of income and
engaging in operation activities that are legal and meet the national industrial policies and requirements. Under PRC laws, an enterprise must
obtain  business  licenses  with  corresponding  business  scope  and/or  approvals  or  filings  from  relevant  governmental  authorities  related  to
operating  and  providing  financial  services,  and  our  company  is  compliant  with  the  relevant  laws  and  regulations  in  the  PRC  in  all  material
aspects during the 2020, 2021 and 2022 with regard to the provision of such financial services. In connection with the financial services we
provide to qualified network partners, we have obtained requisite business licenses and/or approvals under relevant PRC laws and regulations
through various PRC subsidiaries. We entered into agreements with such qualified network partners and have committed and will continue to
commit our own capital, which has had, and may continue to have, a negative impact on our cash flow. However, we cannot assure you that the
consolidated affiliated entities have timely made all required filings with the relevant governmental authorities including to update or renew
their business licenses, approvals or filings, and the failure may subject us to a correction order or fines.

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The  risk  of  payment  defaults  and  other  credit  risks  are  inherent  to  our  financial  services  business.  We  cannot  assure  you  that  our
monitoring of credit risk issues is or will be sufficient to result in lower delinquencies. Furthermore, our ability to manage the quality of these
loans and the associated credit risks will also impact the results of operations of our financial services business. A deterioration in the overall
quality of our loan portfolio and the increasing exposure to credit risks may occur due to a variety of reasons, including factors beyond our
control,  such  as  a  slowdown  in  the  growth  of  the  global  or  Chinese  economy  or  a  liquidity  or  credit  crisis  in  the  global  or  Chinese  finance
sector, which may materially and adversely affect our businesses, operations or liquidity of our network partners, or their ability to repay or roll
over their debt. Any significant deterioration in the asset quality of our financial services business and significant increase in associated credit
risks may materially and adversely affect our business, financial condition and results of operations.

Customer demand is difficult to forecast accurately, and we may fail to make accurate planning and spending decisions to match actual
customer demand.

We  make  planning  and  spending  decisions,  including  capacity  expansion,  procurement  commitments,  personnel  hiring  and  other
resource requirements based on our estimates of customer demand. The parcel volume we generate from end customers can vary significantly
and unexpectedly, reducing our ability to accurately estimate future customer demand. In particular, we may potentially experience capacity
and  resource  shortages  in  fulfilling  customer  orders  following  special  promotional  events  such  as  promotional  campaigns  on  June  18,
November 11 and December 12 of each year or during other peak seasons throughout the year. Failure to meet customer demand in a timely
fashion or at all may adversely affect our financial condition and results of operations.

Our business depends on the continuing efforts of our management. If we lose their services, our business may be severely disrupted.

Our business operations depend on the continuing efforts of our management team, particularly members of our senior management
named in this annual report. If one or several members of our management team were unable or unwilling to continue their employment with
us,  we  may  not  be  able  to  replace  them  in  a  timely  manner,  or  at  all.  We  may  incur  additional  expenses  to  recruit  and  retain  qualified
replacements. In addition, our management may join a competitor or form a competing company. We can provide no assurance that we will be
able  to  successfully  enforce  our  contractual  rights  included  in  employment  agreements  with  our  management  team,  in  particular  in  China,
where almost all of these individuals reside. As a result, our business may be negatively affected due to the loss of one or more members of our
management, and our financial condition and results of operations may be materially and adversely affected.

If we are unable to attract, train and retain qualified personnel, our business may be materially and adversely affected.

We  intend  to  hire  and  retain  additional  qualified  employees  to  support  our  business  operations  and  planned  expansion.  Our  future
success depends to a significant extent on our ability to attract, train and retain qualified personnel, particularly management and operational
personnel  with  expertise  in  the  express  delivery  industry,  the  e-commerce  industry  or  other  areas  we  may  choose  to  expand  into.  Our
experienced  mid-level  managers  are  instrumental  in  executing  our  business  plans,  implementing  our  business  strategies  and  supporting  our
business operations and growth, and we cannot assure you that we will be able to attract or retain these qualified personnel.

We  have  made,  and  may  need  to  continue  to  make,  substantial  capital  expenditures,  and  we  will  face  risks  that  are  inherent  to  such
investments.

In order to implement our strategies and expansion plan, we made significant capital expenditures on the acquisition of land use rights,
construction  of  facilities  and  upgrading  of  delivery  infrastructure  in  connection  with  the  growth  of  our  business.  We  paid  an  aggregate  of
approximately  RMB9.2  billion,  RMB9.3  billion  and  RMB7.4  billion  (US$1,074.7  million)  in  2020,  2021  and  2022,  respectively,  for  the
purchases of property and equipment and purchases of land use rights.

To facilitate our future expansion, including the entry into new sectors such as less-than-truckload business, we may need to continue

to make substantial capital expenditures.

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Significant capital expenditures are associated with certain inherent risks. We may not have the resources to fund such investment.
Even  if  we  have  sufficient  funding,  assets  that  best  suit  our  needs  may  not  be  available  at  reasonable  prices  or  at  all.  For  example,  land
resources may be scarce in an area that best fits our network expansion plan due to local zoning plans or other regulatory controls. In addition,
we are likely to incur capital expenditures earlier than all of the anticipated benefits, and the return on these investments may be lower, or may
be  realized  more  slowly,  than  we  expected.  In  addition,  the  carrying  value  of  the  related  assets  may  be  subject  to  impairment,  which  may
adversely affect our financial condition and operating results.

Our results of operations are subject to seasonal fluctuations.

We experience seasonality in our business, mainly correlating to the seasonality patterns associated with e-commerce in China. For
example, our customers generally record fewer purchase orders during national holidays in China, particularly during the Chinese New Year
holiday season in the first quarter of each year. Furthermore, when e-commerce platforms hold special promotional campaigns, for example, on
June 18, November 11 and December 12 of each year, we typically observe peaks of parcel volume immediately following these campaigns.
Our  financial  condition  and  results  of  operations  for  future  periods  may  continue  to  fluctuate.  As  a  result,  our  results  of  operations  and  the
trading price of our Class A ordinary shares and/or ADSs may fluctuate from time to time due to seasonality.

Fluctuations in the price or availability of fuel and uncertainty in third-party transportation capacity may adversely affect our line-haul
transportation costs and operational results.

Fuel costs and transportation expenses incurred in relation to the use of third-party transportation services represent 9%, 13% and 17
% of our line-haul transportation costs in 2020, 2021 and 2022, respectively. The availability and price of fuel and third-party transportation
capacity are subject to political, economic, and market factors that are outside of our control. In 2022, we continued to increase the use of self-
owned and operated, cost-efficient high-capacity trucks to replace third-party outsourced trucks, to further enhance transportation efficiency. In
the event of a significant increase in fuel prices and third-party transportation service charges, our transportation expenses may rise, and our
gross profit may decrease if we are unable to adopt effective cost control-measures or pass on incremental costs to our customers. For example,
fuel price increase due to international factors, such as the Ukraine-Russia conflict, may adversely impact our gross profit margin. As a result,
our operating margin and the market price of our Class A ordinary shares and/or ADSs may be adversely affected.

We may not be able to obtain additional capital when desired, on favorable terms or at all.

We need to make continued investments in equipment, land, facilities and technological systems to remain competitive. Due to the
unpredictable  nature  of  the  capital  markets  and  our  industry,  we  cannot  assure  you  that  we  will  be  able  to  raise  additional  capital  on  terms
favorable to us, or at all, if and when required, especially if we experience disappointing operating results. If adequate capital is not available to
us  as  required,  our  ability  to  fund  our  operations,  take  advantage  of  unanticipated  opportunities,  develop  or  enhance  our  infrastructure  or
respond to competitive pressures could be significantly limited. If we cannot raise required capital when needed, we may be unable to meet the
demands of existing and prospective customers, which would adversely affect our business, financial condition and results of operations. If we
do  raise  additional  funds  through  the  issuance  of  equity  or  convertible  debt  securities,  the  ownership  interests  of  our  shareholders  could  be
significantly diluted. These newly issued securities may have rights, preferences or privileges senior to those of existing shareholders.

Our income from equity investments is generally case based and non-recurring in nature, which could affect our financial results.

In 2019, we had unrealized gain from investment in equity investee of RMB754.5 million, which resulted from an observable price
change in a follow-on offering by Cainiao Network in the fourth quarter of 2019. Gain on disposal of equity investees and unrealized gain from
investment in equity investee are on a case-by-case basis and are generally non-recurring in nature. There is no guarantee that we will realize
gains  from  our  equity  investments  in  the  future,  and  there  is  no  assurance  that  our  investments  will  generate  positive  returns.  Our  financial
results would be adversely affected if we fail to generate income from our equity investments or incur loss from such investments.

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Our business and results of operations may be adversely affected if we are unable to integrate the businesses and assets we have acquired.

We may not be able to successfully integrate the businesses and assets we have acquired or to timely and effectively train and integrate
the  employees  of  the  acquired  network  partners  into  our  operations.  As  a  result,  our  business  and  results  of  operations  may  be  adversely
affected.

A severe or prolonged downturn in the Chinese or global economy could materially and adversely affect our business and our financial
condition.

COVID-19 had a severe and prolonged negative impact on the Chinese and the global economy. Even before the outbreak of COVID-
19, the global macroeconomic environment faced numerous challenges. The growth rate of the Chinese economy has decreased since 2010.
There is considerable uncertainty over the long-term effects of the expansionary monetary and fiscal policies which have been adopted by the
central  banks  and  financial  authorities  of  some  of  the  world’s  leading  economies,  including  the  United  States  and  China,  even  before  2022.
Unrest, terrorist threats and the potential for war in the Middle East and elsewhere may increase market volatility across the globe. There have
also been concerns about the relationship between China and other countries, including the surrounding Asian countries, which may potentially
have negative economic effects. In particular, there is significant uncertainty about the future relationship between the United States and China
with  respect  to  trade  policies,  treaties,  government  regulations  and  tariffs.  Economic  conditions  in  China  are  sensitive  to  global  economic
conditions,  as  well  as  changes  in  domestic  economic  and  political  policies  and  the  expected  or  perceived  overall  economic  growth  rate  in
China.  Any  severe  or  prolonged  slowdown  in  the  global  or  Chinese  economy  may  materially  and  adversely  affect  our  business,  results  of
operations and financial condition. See “Item 3. Key Information(cid:0)D. Risk Factors(cid:0)Risks Related to Our Business and Industry(cid:0)We face risks
related  to  severe  weather  conditions  and  other  natural  disasters,  health  epidemics  and  other  outbreaks,  such  as  the  outbreak  of  COVID-19,
which could significantly disrupt our operations and adversely affect our business, financial condition or results of operations.”

We have limited insurance coverage which could expose us to significant costs and business disruption.

We have limited insurance coverage. For example, we are not legally required to maintain insurance for parcel shipments. We do not
maintain business interruption insurance or general third-party liability insurance, nor do we maintain key-man life insurance. We cannot assure
you  that  our  insurance  coverage  is  sufficient  to  prevent  us  from  any  loss  or  that  we  will  be  able  to  successfully  claim  our  losses  under  our
current insurance policies on a timely basis, or at all. If we incur any loss that is not covered by our insurance policies, or the compensated
amount is significantly less than our actual loss, our business, financial condition and results of operations could be materially and adversely
affected.

We rely on certain key operating metrics to evaluate the performance of our business, and real or perceived inaccuracies in such metrics
may harm our reputation and negatively affect our business.

We rely on certain key operating metrics, such as parcel volume and unit cost per parcel, to evaluate the performance of our business.
Our  operating  metrics  may  differ  from  estimates  published  by  third  parties  or  from  similarly  titled  metrics  used  by  our  competitors  due  to
differences in methodology and assumptions. We calculate these operating metrics using internal company data that has not been independently
verified. For example, our parcel volume data is derived based on the number of parcels collected by our network partners using our waybills.
If we discover material inaccuracies in the operating metrics we use, or if they are perceived to be inaccurate, our reputation may be harmed,
and our evaluation methods and results may be impaired, which could negatively affect our business. If investors make investment decisions
based on operating metrics we disclose that are inaccurate, we may also face potential lawsuits or disputes.

Our business is also subject to complex and evolving laws and regulations regarding cybersecurity, privacy, data protection and information
security  in  China.  Failure  to  protect  confidential  information  of  our  end  customers  or  consumers  could  damage  our  reputation  and
substantially harm our business and results of operations.

We  have  access  to  a  large  amount  of  confidential  information  in  our  day-to-day  operations.  Each  waybill  contains  the  names,
addresses, phone numbers and other contact information of the sender and recipient of a parcel. The content of the parcel may also constitute or
reveal confidential information. The proper use and protection of confidential information is essential to maintaining customer trust in us and
our services.

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Our technology systems also process and store a significant amount of confidential information and data for the proper functioning of
our  network.  Security  breaches  and  hacker  attacks  on  our  system  might  result  in  a  compromise  to  the  technology  that  we  use  to  protect
confidential  information.  We  may  not  be  able  to  prevent  third  parties,  especially  hackers  or  other  individuals  or  entities  engaging  in  similar
activities, from illegally obtaining confidential information in our possession. Such individuals or entities may engage in various other illegal
activities using such information. Further, as parcels move through our network from pickup to delivery, a large number of personnel handle the
flow  of  parcels  and  have  access  to  significant  amounts  of  confidential  information.  Some  of  these  personnel  may  misappropriate  the
confidential  information  despite  the  security  policies  and  measures  we  have  implemented.  In  addition,  most  of  the  delivery  and  pickup
personnel are not our employees, which makes it more difficult for us to implement sufficient and effective control over them.

Practices regarding the collection, use, storage, transmission and security of personal information have recently come under increased
public scrutiny. On June 10, 2021, the Standing Committee of the National People’s Congress promulgated the PRC Data Security Law, or the
Data  Security  Law,  which  took  effect  on  September  1,  2021.  The  Data  Security  Law,  among  other  things,  provides  for  a  security  review
procedure for the data activities that may affect national security. Furthermore, Measures for Cybersecurity Review, which was promulgated on
April  13,  2020  and  became  effective  on  June  1,  2020,  or  the  2020  Measures,  set  forth  the  cybersecurity  review  mechanism  for  critical
information infrastructure operators, and provided that critical information infrastructure operators who procure inter-net products and services
that affect or may affect national security shall be subject to a cybersecurity review. On December 28, 2021, the Measures for Cybersecurity
Review  was  promulgated,  or  the  2021  Measures,  which  took  effect  on  February  15,  2022,  and  has  replaced  the  2020  Measures  and  further
restated  and  expanded  the  applicable  scope  of  the  cybersecurity  review.  Pursuant  to  the  2021  Measures,  critical  information  infrastructure
operators that procure internet products and services, and network platform operators engaging in data processing activities, must be subject to
the cybersecurity review under the 2021 Measures if their activities affect or may affect national security. The 2021 Measures further stipulate
that the network platform operators holding over one million users’ personal information shall declare to the Cybersecurity Review Office for a
cybersecurity  review  before  any  public  offering  at  a  foreign  stock  exchange.  On  August  17,  2021,  the  State  Council  promulgated  the
Regulations on the Security Protection of Critical Information Infrastructure, which became effective on September 1, 2021. Pursuant to the
Regulations  on  the  Security  Protection  of  Critical  Information  Infrastructure,  critical  information  infrastructure  shall  mean  any  important
network  facilities  or  information  systems  of  the  important  industry  or  field  such  as  public  communication  and  information  service,  energy,
transportation, water conservancy, finance, public services, e-government affairs and national defense science, technology and industry, as well
as  other  important  network  facilities  and  information  systems  which,  in  case  of  destruction,  loss  of  function  or  leak  of  data,  may  result  in
serious damage to national security, the national economy and the people’s livelihood and public interests. In addition, relevant administration
departments of each critical industry and sector, or Protection Departments, shall be responsible to formulate eligibility criteria and determine
the critical information infrastructure operator in the respective industry or sector. The operators shall be informed about the final determination
as  to  whether  they  are  categorized  as  critical  information  infrastructure  operators.  As  of  the  date  of  this  annual  report,  no  detailed  rules  or
implementation has been issued by any Protection Departments. Furthermore, the exact scope of “critical information infrastructure operators”
under the current regulatory regime remains unclear, and the PRC governmental authorities may have wide discretion in the interpretation and
enforcement of these laws. Therefore, it is uncertain whether we would ultimately be deemed as a critical information infrastructure operator
under PRC law. It also remains uncertain whether the future regulatory changes would impose additional restrictions on companies like us. As
of  the  date  of  this  annual  report,  we  have  not  received  any  official  letter  or  document  issued  by  the  competent  governmental  authorities
identifying  us  as  a  critical  information  infrastructure  operator  under  the  Regulations  on  the  Security  Protection  of  Critical  Information
Infrastructure,  we  have  not  been  involved  in  any  investigations  on  cybersecurity  review  made  by  the  CAC  on  such  basis  and  we  have  not
received  any  inquiry,  notice,  warning,  or  sanctions  in  such  respect.  We  may  need  to  declare  to  the  Cybersecurity  Review  Office  for  a
cybersecurity review and we may not be able to ascertain the results of such a declaration. If we are unable to comply with the cybersecurity,
data privacy and critical information infrastructure requirements in a timely manner, or at all, we may be subject to government enforcement
actions and investigations, fines, penalties, suspension of our non-compliant operations, or removal of our app from the relevant application
stores, among other sanctions, which could materially and adversely affect our business and results of operations.

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On July 7, 2022, the CAC promulgated the Measures on Security Assessment of Cross-border Data Transfer which became effective
on  September  1,  2022.  The  Measures  on  Security  Assessment  of  Cross-border  Data  Transfer  shall  apply  to  the  security  assessment  of  the
provision of important data and personal information collected and generated by data processors in the course of their operations within the
territory  of  the  PRC  by  such  data  processors  to  overseas  recipients.  Pursuant  to  such  measures,  a  data  processor  shall  apply  to  the  national
cyberspace administration for the security assessment of the outbound data transfer through the local provincial cyberspace administration, if it
intends to provide data abroad under any of the following circumstances: (i) the data processor provides important data abroad; (ii) the critical
information  infrastructure  operator  or  the  data  processor  that  has  processed  the  personal  information  of  over  one  million  people  provides
personal information abroad; (iii) the data processor that has provided the personal information of over 100,000 people or the sensitive personal
information  of  over  10,000  people  cumulatively  since  January  1  of  the  previous  year  provides  personal  information  abroad;  (iv)  any  other
circumstance where an application for the security assessment of outbound data transfer is required by the national cyberspace administration.
If  we  are  required  for  the  security  assessment  of  outbound  data  transfer,  we  face  uncertainties  as  to  whether  such  assessment  or  any  other
specific  related  actions  can  be  timely  completed,  or  at  all.  If  we  fail  to  comply  with  such  requirements  may  subject  us  to,  among  others,
suspension of services, fines, revoking relevant business permits or business licenses.

Apps  are  specially  regulated  by  the  Administrative  Provisions  on  Mobile  Internet  Applications  Information  Services  (Revised  in
2022), or the APP Provisions, promulgated by the CAC, last amended on June 14, 2022 and became effective on August 1, 2022. The APP
Provisions set forth the relevant requirements on the app information service and the app distribution service. The CAC and its local branches
shall be responsible for the supervision and administration of nationwide and local app information content respectively. We are currently in
compliance with the APP Provisions in all material aspects and we may still have to invest certain cost to ensure our app operation continuous
compliance with the regulatory requirements.

In August 2021, the Standing Committee of the NPC promulgated the PRC Personal Information Protection Law, which integrates the
scattered rules with respect to personal information rights and privacy protection and took effect on November 1, 2021. We update our privacy
policies from time to time to meet the latest regulatory requirements of PRC government authorities and adopt technical measures to protect
data  and  ensure  cybersecurity  in  a  systematic  way.  Nonetheless,  the  PRC  Personal  Information  Protection  Law  elevates  the  protection
requirements  for  personal  information  processing,  and  many  specific  requirements  of  this  law  remain  to  be  clarified  by  the  CAC,  other
regulatory authorities, and courts in practice. We may be required to make further adjustments to our business practices to comply with the
personal information protection laws and regulations.

On  February  17,  2023,  the  CSRC  promulgated  the  Overseas  Listing  Trial  Measures,  which  became  effective  on  March  31,  2023.
Pursuant  to  the  Overseas  Listing  Trial  Measures,  overseas  offering  and  listing  by  domestic  companies  shall  strictly  abide  by  relevant  laws,
administrative regulations and state rules concerning national security in the areas of foreign investment, cybersecurity, data security and etc.,
and duly fulfill their obligations to protect national security. If the intended overseas offering and listing necessitates national security review
(e.g., cybersecurity review), relevant national security review procedures shall be completed before the application for such offering and listing
is submitted to competent overseas regulators and foreign stock exchanges. If we are not able to comply with the requirements under relevant
laws, administrative regulations and rules concerning national security in spheres of foreign investment, cybersecurity, data security and other
aspects in a timely manner, or at all, our future capital raising activities may be materially and adversely affected.

In  general,  compliance  with  the  existing  PRC  laws  and  regulations,  as  well  as  additional  laws  and  regulations  that  PRC  regulatory
bodies may enact in the future, related to data security and personal information protection, may be costly and result in additional expenses to
us, and subject us to negative publicity, which could harm our reputation and business operations. There are also uncertainties with respect to
how such laws and regulations will be implemented and interpreted in practice.

Any failure or perceived failure by us to prevent information security breaches or to comply with privacy policies or privacy-related
legal obligations could cause our customers to lose trust in us and our services. Any perception that the privacy of information is unsafe or
vulnerable when using our services, could damage our reputation and substantially harm our business.

We may fail to successfully enter necessary or desirable strategic alliances or make acquisitions or investments, and we may not be able to
achieve the anticipated benefits from these alliances, acquisitions or investments we make.

We  may  selectively  pursue  strategic  alliances  and  potential  strategic  acquisitions  that  are  complementary  to  our  business  and

operations, including opportunities that can help us further expand our service offering and improve our technology systems.

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Strategic  alliances  with  third  parties  could  subject  us  to  a  number  of  risks,  including  risks  associated  with  sharing  proprietary
information,  non-performance  or  default  by  counterparties,  and  increased  expenses  in  establishing  these  new  alliances,  any  of  which  may
materially  and  adversely  affect  our  business.  We  may  have  limited  ability  to  control  or  monitor  the  actions  of  our  strategic  partners.  To  the
extent a strategic partner suffers any negative publicity as a result of its business operations, our reputation may be negatively affected by virtue
of our association with such party.

To  consolidate  and  optimize  our  delivery  capacity  in  key  geographic  areas  in  China,  we  conducted  certain  asset  and  equity
acquisitions from 2014 to 2016. In 2017, we acquired the core business of China Oriental Express Co., Ltd. and its subsidiaries. In June 2018,
we  made  a  strategic  investment  of  approximately  US$168  million  to  acquire  approximately  15%  of  equity  stake  in  Cainiao  Post,  Cainiao
Network’s  network  of  last-mile  delivery  stations.  We  have  recorded  goodwill  as  a  result  of  certain  acquisitions.  If  these  companies  do  not
subsequently generate the anticipated financial performance or if any goodwill impairment test triggering event occurs, we may need to revalue
or  write  down  the  value  of  goodwill  and  other  intangible  assets  in  connection  with  such  acquisitions,  which  would  harm  our  results  of
operations. No impairment charge for the goodwill was recognized for the years ended December 31, 2020, 2021 and 2022. Furthermore, we
continually review our equity method investments in equity investees to determine whether a decline in fair value below the carrying value is
“other-than-temporary” and impairment loss needs to be recognized. The primary factors that we consider include the duration and severity of
the decline in fair value, the financial condition, operating performance and the prospects of the equity investee and other company specific
information such as recent rounds of financing. If the condition or performance of the equity investees has changed in the future, we may have
to  record  additional  impairment  charges  in  future  accounting  periods.  If  we  need  to  recognize  significant  impairment  losses  on  equity
investments, our results of operations will be materially and adversely affected.

In addition, we may consider strategically acquiring other companies, businesses, assets or technologies that are complementary to our
business  and  operations  as  part  of  our  growth  strategy.  The  strategic  acquisition  and  subsequent  integration  of  new  businesses  is  likely  to
require  significant  managerial  and  financial  resources  and  could  result  in  a  diversion  of  resources  from  our  existing  business,  which  in  turn
could have an adverse effect on our growth and business operations. Acquired businesses or assets may not generate the financial results we
expect and may be loss making over time. The cost and duration of integrating newly acquired businesses could also materially exceed our
expectations.  Any  such  negative  developments  could  have  a  material  adverse  effect  on  our  business,  financial  condition  and  results  of
operations.

If we cannot obtain sufficient cash when we need it, we may not be able to meet our payment obligations under our notes.

In August 2022, we have issued US$1 billion in aggregate principal amount of convertible senior notes due 2027 (the “2027 Notes”).
The 2027 Notes bear interest at a rate of 1.50% per year, payable semiannually in arrears on March 1 and September 1 of each year, beginning
on March 1, 2023. The 2027 Notes will mature on September 1, 2027, unless earlier redeemed, repurchased or converted in accordance with
their terms prior to such date. The holders may require us to repurchase for cash all or part of 2027 Notes on September 2, 2025, or upon a
fundamental  change,  at  a  repurchase  price  equal  to  100%  of  the  principal  amount  of  the  Notes  to  be  repurchased,  plus  accrued  and  unpaid
interest. In connection with the offering of the 2027 Notes, we have entered into capped call transactions with certain counterparties. The cap
price of the capped call transactions is initially US$36.48 per ADS and is subject to adjustment under the terms of the capped call transactions.
We may not have sufficient funds to pay the interest or fulfill other obligations under these notes.

We derive most of our revenues from, and hold most of our assets through, our subsidiaries. As a result, we may rely in part upon
distributions and advances from our subsidiaries in order to help us meet our payment obligations under the notes and our other obligations.
Our subsidiaries are distinct legal entities and do not have any obligation, legal or otherwise, to provide us with distributions or advances. We
may face tax or other adverse consequences, or legal limitations, on our ability to obtain funds from these entities. In addition, our ability to
obtain external financing in the future is subject to a variety of uncertainties, including:

● our financial condition, results of operations and cash flows;

● general market conditions for financing activities by internet companies; and

● economic, political and other conditions in the PRC and elsewhere.

If we are unable to obtain funding in a timely manner or on commercially acceptable terms, we may not be able to meet our payment
obligations under our notes. If we fail to pay interest on the notes, we will be in default under the indenture governing the notes, which in turn
may constitute a default under existing and future agreements governing our indebtedness.

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Our business is subject to the risks associated with international expansion initiatives.

Our current operations are almost exclusively in China, but we also offer express delivery services in certain key overseas markets. We
intend  to  continue  to  explore  and  enter  into  other  international  expansion  initiatives  in  the  future.  These  initiatives  are  likely  to  involve
countries  where  we  have  limited  operational  experience  and  subject  us  to  various  risks,  including  changes  in  local  economic  and  political
conditions, changes in international laws and regulations, changes in tariffs, trade restrictions, trade agreements and taxation, and difficulties in
managing or overseeing operations outside China. The occurrence or consequences of any of these risks may restrict our ability to operate in
the affected country and/or decrease our profitability of our operations in that country. We will also be exposed to increased risk of loss from
foreign currency fluctuations and exchange controls, as well as longer accounts receivable payment cycles. We may also fail to alter or adjust
our business practices in time to avoid or reduce adverse effects from any of the foregoing risks.

We may not be able to prevent others from unauthorized use of our intellectual property, which could harm our business and competitive
position.

We  regard  our  trademarks,  domain  names,  trade  secrets,  proprietary  technologies  and  other  intellectual  property  as  critical  to  our
business.  We  rely  on  a  combination  of  intellectual  property  laws  and  contractual  arrangements  to  protect  our  proprietary  rights.  It  is  often
difficult  to  register,  maintain  and  enforce  intellectual  property  rights  in  China.  Statutory  laws  and  regulations  are  subject  to  judicial
interpretation and enforcement and may not be applied consistently due to a lack of clear guidance on statutory interpretation. Confidentiality
agreements and license agreements may be breached by counterparties, and there may not be adequate remedies available to us for any such
breach. Accordingly, we may not be able to effectively protect our intellectual property rights or to enforce our contractual rights in China.
Policing any unauthorized use of our intellectual property is difficult and costly and the steps we have taken may be inadequate to prevent the
misappropriation of our intellectual property. In the event that we resort to litigation to enforce our intellectual property rights, such litigation
could result in substantial costs and a diversion of our managerial and financial resources. We cannot provide any assurance that we will prevail
in  such  litigation.  In  addition,  our  trade  secrets  may  be  leaked  or  otherwise  become  available  to,  or  be  independently  discovered  by,  our
competitors.  Any  failure  in  protecting  or  enforcing  our  intellectual  property  rights  could  have  a  material  adverse  effect  on  our  business,
financial condition and results of operations.

Our business and reputation may be harmed by unethical or anticompetitive business conduct within or in connection with our network.

There  has  been  and  may  continue  to  be  unethical  or  anticompetitive  conduct,  misconduct  or  unlawful  behavior  by  our  employees
within, or in connection with, our network, such as with respect to the procurement of resources and the pricing of delivery service charges.
The existing protocols and disciplinary measures governing the business conduct of our employees and our customers may not be sufficient to
prevent them or their personnel from acting unethically or anticompetitively. Such conduct may include the mishandling of funds or accepting
unlawful kick-backs during our raw material or equipment procurement. We are also aware of certain e-commerce merchants placing fabricated
orders, such as parcels with valueless content, to themselves or to their designated parties with the intent to generate inflated sales records and
consumer reviews and create perceived popularity among online consumers. These fabricated orders do not directly impact our revenues as our
network partners are generally able to collect service charges from these merchants. It is extremely difficult for us and our network partners to
distinguish these orders from genuine orders through the ordinary parcel screening procedures. We may be subject to heightened compliance
costs or loss of business due to reduced e-commerce business volume if the PRC government cracks down on these unethical practices. We also
have little control over third parties involved in unethical or anticompetitive business conduct targeted at or in connection with our network,
such as non-compliance with laws, third-party sabotage or allegations intended to harm us or our network partners. We may incur substantial
monetary losses and our reputation may suffer as a result to such conduct. We may also incur significant liabilities and penalties arising from
such  unethical  conduct  and  may  be  required  to  allocate  significant  resources  and  incur  material  expenses  to  prevent  such  unethical  or
anticompetitive conduct in the future.

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We  are  regularly  subject  to  claims,  lawsuits  and  other  proceedings  that  may  adversely  affect  our  reputation,  business  and  results  of
operations.

We  are  regularly  subject  to  claims,  lawsuits,  arbitration  proceedings,  government  investigations  and  other  legal  and  regulatory
proceedings in the ordinary course of business, including those involving personal injury, property damage, labor and employment, commercial
disputes, user complaints, intellectual property disputes, compliance with regulatory requirements and other matters. We may become subject to
additional types of claims, lawsuits, government investigations and legal or regulatory proceedings as our business grows and as we deploy
new business offerings. We are also regularly subject to claims, lawsuits, arbitration proceedings, government investigations and other legal
and regulatory proceedings seeking to hold us liable for the actions of retailers, merchants and riders on our platforms. The results of any such
claims, lawsuits, arbitration proceedings, government investigations or other legal or regulatory proceedings cannot be predicted with certainty.
Any claims against us, whether meritorious or not, could be time-consuming, result in costly litigation, be harmful to our reputation, require
significant management attention and divert significant resources. It is possible that the resolution of one or more such proceedings could result
in substantial damages, settlement costs, fines and penalties that could adversely affect our reputation and brand, business, financial condition
and results of operations. In addition, the resolution or settlement of any legal proceeding that involve our industry, whether we are a party to
such legal proceeding or not, could also harm our business, financial condition and results of operations.

Claims, lawsuits and other regulatory actions under competition laws may subject us to penalties, constraints on our business and damage
to our reputation.

The  PRC  government  strengthened  enforcement  against  monopoly  agreements,  concentration  of  undertakings,  abuse  of  dominant
market position and other anti-competitive activities in recent years. We may incur significant expenses and devote significant resources and
efforts toward ensuring compliance with the existing and new laws, regulations, rules and other regulatory requirements that may be enforced
from time to time. If we fail to comply with the relevant competition laws, regulations, rules and other regulatory requirements, we may also be
subject  to  investigations,  penalties,  sanctions,  claims,  lawsuits  and  other  legal  and  regulatory  proceedings,  which  could  materially  and
adversely affect our business, operations, reputation, brand, the trading prices of our ADSs, Shares and/or other securities.

Techniques employed by short sellers may drive down the market price of our listed securities.

Short selling is the practice of selling securities that a seller does not own but rather has borrowed from a third party with the intention
of buying identical securities back at a later date to return to the lender. Short sellers hope to profit from a decline in the value of the securities
between the sale of the borrowed securities and the purchase of the replacement shares, as short sellers expect to pay less in that purchase than
they received in the sale. As it is in short sellers’ interest for the price of the security to decline, many short sellers publish, or arrange for the
publication  of,  negative  opinions  and  allegations  regarding  the  relevant  issuer  and  its  business  prospects  in  order  to  create  negative  market
momentum and generate profits for themselves after selling a security short. These short attacks have, in the past, led to selling of shares in the
market.

Public  companies  listed  in  the  United  States  that  have  substantially  all  of  their  operations  in  China  have  been  the  subject  of  short
selling. Such short selling was often driven by short seller reports, which often were based on allegations including inadequacies in internal
control  and/or  corporate  governance  or  a  lack  of  adherence  thereto  and  accounting  irregularities  and  mistakes.  As  a  result,  many  of  these
companies are now conducting internal and external investigations into the allegations and, in the interim, are subject to shareholder lawsuits
and/or SEC enforcement actions.

We have been, and continue to be, the subject of unfavorable allegations made by short sellers. In March 2023, Grizzly Research LLC
published two short seller reports against us. Any such allegations may be followed by periods of instability in the market price of our ADSs
and negative publicity. Regardless of whether such allegations are proven to be true or untrue, we may have to expend a significant amount of
resources to investigate such allegations and/or defend ourselves, including in connection with class actions or regulatory enforcement actions
derivative of such allegations. While we would strongly defend against any such short seller attacks, we may be constrained in the manner in
which  we  can  proceed  against  the  relevant  short  sellers  by  principles  of  freedom  of  speech,  applicable  state  law  or  issues  of  commercial
confidentiality. Such a situation could be costly and time-consuming, and could divert management’s attention from the day-to-day operations
of  our  company.  Even  if  such  allegations  are  ultimately  proven  to  be  groundless,  allegations  against  us  could  negatively  impact  the  market
price of our securities and our business operations.

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The title defects with respect to or encumbrances on certain land and buildings or failure to obtain requisite approvals, licenses or permits
in carrying out our property construction may cause interruptions to our business operations.

As of March 31, 2023, we have not obtained land use rights certificates with respect to an aggregate gross land area of approximately
139,000  square  meters  of  self-operated  sorting  hubs  and  property  ownership  certificates  with  respect  to  an  aggregate  gross  floor  area  of
approximately 1,950,000 square meters of buildings. We are in the process of applying for the registration of the land use right and property
ownership  certificates  pursuant  to  the  applicable  contracts  for  assignment  of  state-owned  construction  land  use  right,  but  we  are  unable  to
estimate the time required to complete such registration and obtain such certificates. We have also used some new buildings before we finish
filing  of  as-built  inspection  on  such  buildings.  Furthermore,  although  it  is  customary  for  express  delivery  services  providers  to  construct
buildings  on  industrial  land  as  their  offices,  delivery  and  sorting  hubs  or  outlets,  depending  on  the  attitude  and  supervision  of  relevant
government authority, we could be asked to use the building in line with the approved usage specified on certain licenses of such buildings.

In connection with the construction of structures on our property, we are required to obtain requisite licenses, permits, certificates and
approvals,  including  but  not  limited  to,  land  use  rights  certificates/real  estate  certificates,  construction  land  planning  permits,  construction
works planning permits, construction work commencement permits and completion certificates from relevant government authorities in China.
If we fail to obtain or renew such certificates, permits, registrations, filings, approvals and licenses in a timely manner, we may be subject to
penalties and sanctions, including fines, rectification orders, construction suspension orders and demolition orders, all of which may adversely
affect our construction efforts. We have not been in full compliance with certain construction and land use requirements under PRC laws and
regulations. For example, we have commenced certain construction projects prior to obtaining requisite permits and put completed buildings
into  use  before  passing  the  requisite  inspection  and  acceptance  tests.  Our  non-compliance  with  these  requirements  has  resulted  in  penalties
imposed by the relevant government authorities.

Any of the foregoing risks could result in significant disruption to our operations and result in additional costs, which could adversely

affect our business, financial condition and results of operations.

Our use of certain leased properties could be challenged by third parties or governmental authorities, which may cause interruptions to our
business operations.

As of March 31, 2023, for a small portion of our leased sorting hubs and offices, we have not been provided by the lessors with the
applicable certificates, approvals or any other documentation proving their right to lease those properties to us. If our lessors are not the owners
of the properties and they have not obtained consents from the owners or their lessors or permits from the relevant governmental authorities,
our leases could be invalidated. If this occurs, we may have to renegotiate the leases with the owners or other parties who have the right to lease
the properties, and the terms of the new leases may be less favorable to us. To our knowledge, some of the lessors of the leased delivery and
pickup outlets have not provided our network partners with their property title certificates, approvals or other documentation proving their right
to lease those properties. If our network partners were to find replacement premises for their outlets due to any lease deficiencies, the daily
operations of such outlets may be negatively affected. In addition, a substantial portion of our leasehold interests in leased properties have not
been registered with the relevant PRC governmental authorities as required by relevant PRC laws. The failure to register leasehold interests
may expose us to potential fines.

Furthermore, some of our leased properties do not have title certificates or approvals and, the owner or lessor of such property may not
have the right to lease such property to us. For example, certain properties we lease in Beijing for our sorting hub and office do not have a title
certificate due to lack of appropriate approval during its construction, and the owner of such property had received notice from government
authorities indicating that the construction was illegal. Although relevant authorities have not mandated the owner to dismantle the property,
our  use  of  the  leased  property  may  be  affected  in  the  future.  In  the  event  that  our  use  of  properties  is  successfully  challenged,  we  may  be
subject  to  fines  and  forced  to  relocate.  In  addition,  we  may  become  involved  in  disputes  with  the  property  owners  or  third  parties  who
otherwise have rights to or interests in our leased properties. We are currently using our best efforts to find an alternative location in Beijing,
including purchasing a new piece of land, to mitigate the risk arising from such title deficiency. However, we can provide no assurance that we
will be able to find suitable replacement sites on terms acceptable to us on a timely basis, or at all, or that we will not be subject to material
liability  resulting  from  third  parties’  challenges  on  our  use  of  such  properties.  As  a  result,  our  business,  financial  condition  and  results  of
operations may be materially and adversely affected.

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Failure to renew our current leases or locate desirable alternatives for our facilities could materially and adversely affect our business.

We lease properties to operate some of our offices and sorting hubs and some of our network partners lease properties to operate their
pickup  and  delivery  outlets.  We  and  our  network  partners  may  not  be  able  to  successfully  extend  or  renew  such  leases  upon  expiration,  on
commercially reasonable terms or at all, and may be forced to relocate the affected operations. Such relocation may disrupt our operations and
result in significant relocation expenses, which could adversely affect our business, financial condition and results of operations. We may not
be able to locate desirable alternative sites for our facilities as our business continues to grow and failure in relocating our operations when
required could adversely affect our business and operations. In addition, we compete with other businesses for premises at certain locations or
of  desirable  sizes.  Even  if  we  or  our  network  partners  are  able  to  extend  or  renew  the  respective  leases,  rental  payments  may  significantly
increase as a result of the high demand for the leased properties.

Our failure to comply with regulations on commercial franchising may result in penalties to us.

Pursuant to the Administrative Regulations on Commercial Franchising Operations promulgated by the State Council on February 6,
2007,  which  took  effect  on  May  1,  2007,  and  Administrative  Measures  on  the  Record  Filing  of  Commercial  Franchises  issued  by  the  PRC
Ministry  of  Commerce,  or  the  MOFCOM  on  December  12,  2011,  which  took  effect  on  February  1,  2012,  collectively  the  Regulations  and
Provisions  on  Commercial  Franchising,  commercial  franchising  refers  to  the  business  activities  where  an  enterprise  that  possesses  the
registered trademarks, enterprise logos, patents, proprietary technology or any other business resources allows such business resources to be
used by another business operator through contract and the franchisee follows the uniform business model to conduct business operation and
pay  franchising  fees  according  to  the  contract.  We  and  our  network  partners  are  therefore  subject  to  regulations  on  commercial  franchising.
Under the relevant regulations, we may be required to file our cooperation arrangements with network partners with the MOFCOM or its local
counterparts. As of March 31, 2023, we have not received any order from any governmental authorities to make such filing.

If  relevant  authorities  determine  that  we  have  failed  to  report  franchising  activities  in  accordance  with  the  regulations,  we  may  be
subject  to  report  within  a  specified  time  limit  and  fines  ranging  from  RMB  10,000  to  RMB50,000  and  if  we  fail  to  comply  within  the
rectification period determined by the competent governmental authority, we may be subject to an additional fine ranging from RMB50,000 to
RMB 100,000 and the relevant authority may issue a public reprimand.

We are uncertain about the recoverability of our input value-added tax, which may affect our financial positions in the future.

As of December 31, 2020, 2021 and 2022, our input value-added tax, or VAT, amounted to RMB1,698.5 million, RMB2,290.9 million
and  RMB2,296.2  million  (US$332.9  million),  respectively.  Input  VAT  can  be  deducted  from  output  VAT  payable.  The  VAT  recoverable  is
mainly  the  net  difference  between  output  and  input  VAT.  We  did  not  encounter  any  disputes  with  the  relevant  taxation  authorities  on  the
amounts of VAT recoverable during 2020, 2021 and 2022. However, we cannot guarantee the recoverability of input VAT in the future because
the  rules,  regulations  and  policies  governing  VAT  may  change  in  the  future,  which  may  have  an  impact  on  VAT  recoverable.  If  we  fail  to
recover our input VAT, our financial positions would be adversely affected.

According to relevant PRC laws and regulations, tax authorities shall order to rectify loss of invoices or unauthorized destruction of
invoices  and  may  impose  a  fine  of  no  more  than  RMB  10,000;  if  the  circumstances  are  serious,  a  fine  ranging  from  RMB  10,000  to  RMB
30,000  shall  be  imposed;  any  illegal  income  shall  be  confiscated.  We  may  be  required  to  rectify  and  pay  fines  if  the  aforementioned
circumstances occur.

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Economic sanctions and anti-corruption laws imposed by the United States and other jurisdictions may expose us to potential compliance
risks and any actual or alleged illegal or corrupt activities could damage our reputation, and materially and adversely affect our business,
financial condition, and results of operations.

Sanctions laws prohibit us from doing business in or with certain countries or governments, and with certain persons or entities that
have  been  sanctioned  by  the  United  States  or  other  governments  and  international  or  regional  organizations,  such  as  the  United  Nations
Security Council. Although our primary market is China, we intend to expand our international business in the future, which may increase our
exposure  to  international  sanctions.  For  example,  we  have  limited  control  over  the  activities  of  our  international  business  partners  and
investees,  which  may  provide  delivery  services  into  jurisdictions  that  are  subject  to  sanctions.  Any  U.S.  affiliate  and  any  U.S.  person
employees will be subject to compliance with all U.S. economic sanctions requirements. We have implemented internal controls to monitor our
compliance  with  applicable  economic  sanctions,  but  there  can  be  no  assurance  that  we  are  able  to  prevent  or  detect  inadvertent  business
dealings  with  sanctioned  parties  or  the  delivery  of  parcels  to  higher-risk  or  prohibited  end-uses.  We  also  cannot  predict  with  certainty  the
interpretation or implementation of any sanction laws or policies. While we do not believe that we are in violation of any applicable sanctions
or that any of our activities are currently sanctionable under applicable laws, some of our activities or the activities of our affiliates could be
exposed to penalties under these laws. Any alleged sanctions violations may adversely affect our reputation, business, results of operations and
financial condition.

In addition, we and our employees are subject to anti-corruption laws in China and globally, including the Foreign Corrupt Practices
Act.  Our  operations  in  China  subject  us  to  risks  of  unauthorized  payments  or  offers  of  payments  by  our  directors,  officers,  employees,
consultants, agents or other business partners of our company and its affiliates. While we have designed and adopted policies and procedures to
ensure compliance by us and our directors, officers, employees, consultants, agents and business partners with applicable anti-corruption laws
and regulations, there can be no assurance that these policies will be followed at all times, and they may not effectively detect and prevent all
illegal, fraudulent, corrupt or collusive activity or misconduct by our directors, officers, employees, consultants, agents or business partners.
Any  actual  or  alleged  illegal,  fraudulent,  corrupt  or  collusive  activity  or  misconduct  by  us  or  our  directors,  officers,  employees  consultants,
agents or business partners, whether related to our business activities or not, could subject us to adverse media coverage, regulatory inquiries,
investigations and potential administrative, civil and criminal sanctions and other negative collateral consequences, all of which may adversely
affect our reputation and materially and adversely affect our business, financial condition and results of operations. We may also be held liable
under successor liability for violations committed by companies in which we invest or that we acquire.

We face risks related to severe weather conditions and other natural disasters, health epidemics and other outbreaks, such as the outbreak
of  COVID-19,  which  could  significantly  disrupt  our  operations  and  adversely  affect  our  business,  financial  condition  or  results  of
operations.

Our business could be adversely affected by severe weather conditions and natural disasters, such as snowstorms, earthquakes, fire,
typhoons or floods, or the outbreak of avian influenza, severe acute respiratory syndrome, influenza A (H1N1), H7N9 or another epidemic.
Any of these occurrences could cause severe disruptions to our daily operations and may warrant a temporary closure of our facilities. Such
closures  may  disrupt  our  business  operations  and  adversely  affect  our  results  of  operations.  Our  operation  could  also  be  disrupted  if  our
suppliers, customers or business partners were affected by such natural disasters or health epidemics. The outbreak of the COVID- 19 epidemic
in  China  and  internationally  has  resulted  in  significant  disruptions  and  distortions  in  the  global  economy.  Beginning  in  2020,  outbreaks  of
COVID-19  resulted  in  the  temporary  closure  of  many  corporate  offices,  retail  stores  and  manufacturing  facilities  across  China.  Normal
economic life throughout China was sharply curtailed. We took a series of measures to protect our employees, including temporary closure of
our branch offices, sorting hubs and service outlets and strict implementation of self-quarantine and disinfection measures at our headquarters,
sorting hubs and service outlets in accordance with government issued protocols. The operations of our suppliers were also impacted. We also
experienced a temporary labor shortage in January and February 2020 which caused delays in our delivery services. The population in most of
the major cities was locked down to a greater or lesser extent at various times and opportunities for discretionary consumption were extremely
limited.  These  events  have  materially  and  adversely  affected  business  since  2020  and  contributed  to  decreases  in  revenue  as  a  result  of
incentive  pricing  offered  to  our  network  partners  to  cope  with  the  COVID-19  pandemic  and  fluctuations  consumer  demand  for  freight
forwarding  services  in  relation  to  cross-border  e-commerce.  Our  headquarters,  dozens  of  our  sorting  hubs  and  thousands  of  service  outlets
across the country also suspended operations from time to time in 2022 due to COVID-19 resurgences caused by the Omicron variants since
early March 2022, resulting in delays and stoppages of express delivery and a lower-than-expected parcel volume in 2022.

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China began to modify its zero-COVID policy at the end of 2022, and most of the travel restrictions and quarantine requirements were
lifted  in  December  2022.  There  were  surges  of  cases  in  many  cities  during  this  time  which  caused  disruption  to  our  operations,  and  there
remains uncertainty as to the future impact of the virus, especially in light of this change in policy. The extent to which the pandemic impacts
our  results  of  operations  going  forward  will  depend  on  future  developments,  which  are  highly  uncertain  and  unpredictable,  including  the
frequency, duration and extent of outbreaks of COVID-19, the appearance of new variants with different characteristics, the effectiveness of
efforts to contain or treat cases and future actions that may be taken in response to these developments. China may experience lower domestic
consumption, higher unemployment, severe disruptions to exporting of goods to other countries and greater economic uncertainty, which may
impact our business in a materially negative way as the logistics services industry is dependent on the volume of domestic consumption and the
availability  of  a  stable  labor  force.  Consequently,  the  COVID-19  pandemic  may  continue  to  materially  and  adversely  affect  our  business,
financial condition and results of operations in the current and future years.

RISKS RELATED TO OUR CORPORATE STRUCTURE

If the PRC government finds that the agreements that establish the structure for operating certain of our operations in China do not comply
with PRC regulations relating to the relevant industries, or if these regulations or the interpretation of existing regulations change in the
future, we could be subject to severe penalties or be forced to relinquish our interests in those operations.

Under  current  PRC  laws  and  regulations,  foreign  enterprises  or  individuals  may  not  invest  in  or  operate  domestic  mail  delivery
services. According to the Negative List, foreign investment is prohibited in the establishment of any postal enterprise and in the establishment
of  any  domestic  mail  delivery  services.  Postal  enterprises  refer  to  the  China  Post  Group  and  its  wholly  owned  enterprises  or  controlled
enterprises  providing  postal  services,  as  well  as  other  services  including  but  not  limited  to  mail  delivery,  postal  remittances,  savings  and
issuance of stamps and production and sale of philatelic products.

We are a Cayman Islands company and our PRC subsidiaries are considered foreign-invested enterprises. Accordingly, none of our
PRC subsidiaries is eligible to operate domestic mail delivery services in China. It is also practically and economically not possible to separate
the  delivery  of  mail  from  the  delivery  of  non-mail  items  in  our  day-to-day  services.  To  ensure  strict  compliance  with  the  PRC  laws  and
regulations,  we  conduct  such  business  activities  through  ZTO  Express,  the  consolidated  affiliated  entity,  and  its  subsidiaries.  Shanghai
Zhongtongji Network, our wholly owned subsidiary in China, has entered into a series of contractual arrangements with ZTO Express and its
43  shareholders,  which  allows  us  to  (i)  direct  the  activities  of  ZTO  Express,  (ii)  receive  substantially  all  of  the  economic  benefits  of  ZTO
Express, and (iii) have an exclusive option to purchase all or part of the equity interests and assets in ZTO Express when and to the extent
permitted by PRC law. Because of these contractual arrangements, we have the ability to direct the activities of and are the primary beneficiary
of ZTO Express and hence consolidate its financial results as the VIE under U.S. GAAP.

ZTO is a Cayman Islands holding company with no equity ownership in ZTO Express. We conduct our operations in China primarily
through our PRC subsidiaries and ZTO Express with which we have maintained contractual arrangements. Investors in our Class A ordinary
shares or the ADSs thus are not purchasing equity interest in ZTO Express in China but instead are purchasing equity interest in a Cayman
Islands  holding  company.  If  the  PRC  government  deems  that  our  contractual  arrangements  with  ZTO  Express  do  not  comply  with  PRC
regulatory restrictions on foreign investment in the relevant industries, or if these regulations or the interpretation of existing regulations change
or are interpreted differently in the future, we could be subject to severe penalties or be forced to relinquish our interests in those operations.
We  may  not  be  able  to  repay  our  indebtedness,  and  our  shares  may  decline  in  value  or  become  worthless,  if  we  are  unable  to  assert  our
contractual  control  rights  over  the  assets  of  ZTO  Express  which  contribute  to  90.4%  of  our  revenues  in  2022.  Our  holding  company  in  the
Cayman Islands, ZTO Express and investors of ZTO face uncertainty about potential future actions by the PRC government that could affect
the enforceability of the contractual arrangements with ZTO Express and, consequently, significantly affect the financial performance of ZTO
Express and our company as a group.

If the PRC government finds that our contractual arrangements do not comply with its restrictions on foreign investment in domestic
express delivery services of mail, or if the PRC government otherwise finds that we, ZTO Express, or any of its subsidiaries are in violation of
PRC laws or regulations or lack the necessary permits or licenses to operate our business, the relevant PRC regulatory authorities, would have
broad discretion in dealing with such violations or failures, including, without limitation:

● revoking the business licenses and/or operating licenses of such entities;

● discontinuing  or  placing  restrictions  or  onerous  conditions  on  our  operation  through  any  transactions  between  our  PRC

subsidiaries and the consolidated affiliated entities;

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● imposing  fines,  confiscating  the  income  from  our  PRC  subsidiaries  or  the  consolidated  affiliated  entities,  or  imposing  other

requirements with which such entities may not be able to comply;

● requiring us to restructure our ownership structure or operations, including terminating the contractual arrangements with the VIE
and deregistering the equity pledges of the VIE, which in turn would affect our ability to consolidate, derive economic interests
from, or direct the activities of the VIE;

● restricting or prohibiting our use of the proceeds of any of our financing outside China to fund our business and operations in

China; or

● restricting or prohibiting our future capital raising activities by the CSRC.

Any of these actions could cause significant disruption to our business operations and severely damage our reputation, which in turn
could  materially  and  adversely  affect  our  business,  financial  condition  and  results  of  operations.  If  any  of  these  occurrences  results  in  our
inability to direct the activities of the VIE that most significantly impact its economic performance, and/or our failure to receive the economic
benefits from the VIE, we may not be able to consolidate the entity in our consolidated financial statements in accordance with U.S. GAAP.

We rely on contractual arrangements with the VIE and its shareholders for a substantial portion of our business operations, which may not
be as effective as direct ownership in providing us with the ability to direct the operational activities.

We have relied and expect to continue to rely on contractual arrangements with ZTO Express and its shareholders to operate domestic
express  delivery  services,  including  delivery  of  mail.  For  a  description  of  these  contractual  arrangements,  see  “Item  4.  Information  on  the
Company—C. Organizational Structure.” These contractual arrangements may not be as effective as direct ownership in providing us with the
ability to direct the activities of the VIE. For example, the VIE and its shareholders could breach their contractual arrangements with us by,
among other things, failing to conduct its operations in an acceptable manner or taking other actions that are detrimental to our interests.

If we had direct ownership of ZTO Express, we would be able to exercise our rights as a shareholder to effect changes in the board of
directors  of  ZTO  Express,  which  in  turn  could  implement  changes,  subject  to  any  applicable  fiduciary  obligations,  at  the  management  and
operational level. However, under the current contractual arrangements, we rely on the VIE and its shareholders to perform of their obligations
under the contracts to exercise our ability to direct the activities of the VIE. The shareholders of the VIE may not act in the best interests of our
company  or  may  not  perform  their  obligations  under  these  contracts.  Such  risks  exist  throughout  the  period  in  which  we  intend  to  operate
certain portion of our business through the contractual arrangements with the VIE. If any dispute relating to these contracts remains unresolved,
we  will  have  to  enforce  our  rights  under  these  contracts  through  the  operations  of  PRC  law  and  arbitration,  litigation  and  other  legal
proceedings and therefore may be subject to the uncertainties in the PRC legal system. Therefore, our contractual arrangements with the VIE
may not be as effective in ensuring our ability to direct the activities of the relevant portion of our business operations as compared to if we had
direct ownership over the VIE.

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Any  failure  by  the  VIE  or  its  shareholders  to  perform  their  obligations  under  our  contractual  arrangements  with  them  would  have  a
material and adverse effect on our business.

If the VIE or its shareholders fail to perform their respective obligations under the contractual arrangements, we may incur substantial
costs and expend additional resources to enforce such arrangements. We may also have to rely on legal remedies under PRC law, including
seeking  specific  performance  or  injunctive  relief,  and  claiming  damages,  which  we  cannot  assure  you  will  be  effective  under  PRC  law.  For
example, if the shareholders of ZTO Express refuse to transfer their equity interest in ZTO Express to us or our designee if we exercise the
purchase option pursuant to these contractual arrangements, or if they otherwise act in bad faith toward us, then we may have to take legal
actions to compel them to perform their contractual obligations. Due to the significant number of shareholders in ZTO Express, we may not be
able to obtain consent and cooperation from all the shareholders in further actions with respect to ZTO Express, such as the transferring the
shareholders’  respective  equity  interests  in  ZTO  Express  to  our  designee.  In  addition,  if  any  third  parties  claim  any  interest  in  such
shareholders’  equity  interests  in  ZTO  Express,  our  ability  to  exercise  shareholders’  rights  or  foreclose  the  share  pledge  according  to  the
contractual  arrangements  may  be  impaired.  For  example,  even  though  we  have  obtained  spousal  consents  from  spouses  of  our  six  key
shareholders of ZTO Express, who collectively hold 73.8% of the equity interests in ZTO Express, we have not required spousal consents to be
entered into by the rest of the shareholders of the VIE. With respect to those shareholders, we cannot assure you that our WFOE will be able to
exercise or enforce its rights in full under our contractual arrangements in the event of a dispute between the shareholder and his or her spouse.
If  these  or  other  disputes  between  the  shareholders  of  the  VIE  and  third  parties  were  to  impair  our  ability  to  direct  the  activities  of  ZTO
Express, our ability to consolidate the financial results of the VIE would be affected, which would in turn result in a material adverse effect on
our business, operations and financial condition. All the agreements under our contractual arrangements are governed by PRC law and provide
for the resolution of disputes through arbitration in China. Accordingly, these contracts would be interpreted in accordance with PRC law and
any disputes would be resolved in accordance with PRC legal procedures. The legal system in the PRC is not as developed as in some other
jurisdictions, such as the United States. As a result, uncertainties in the PRC legal system could limit our ability to enforce these contractual
arrangements.  Meanwhile,  there  are  very  few  precedents  and  little  formal  guidance  as  to  how  contractual  arrangements  in  the  context  of  a
variable interest entity should be interpreted or enforced under PRC law. There remain significant uncertainties regarding the ultimate outcome
of such arbitration should legal action become necessary. In addition, under PRC law, rulings by arbitrators are final, parties cannot appeal the
arbitration results in courts, and if the losing parties fail to carry out the arbitration awards within a prescribed time limit, the prevailing parties
may  only  enforce  the  arbitration  awards  in  PRC  courts  through  arbitration  award  recognition  proceedings,  which  would  require  additional
expenses and delay. In the event we are unable to enforce these contractual arrangements, or if we suffer significant delay or other obstacles in
the process of enforcing these contractual arrangements, we may not be able to direct the activities of the VIE, and our ability to conduct our
business may be negatively affected.

The shareholders of the VIE may have potential conflicts of interest with us, which may materially and adversely affect our business and
financial condition.

The shareholders of ZTO Express may have potential conflicts of interest with us. These shareholders may breach, or cause the VIE to
breach, or refuse to renew, the existing contractual arrangements we have with them and the VIE, which would have a material and adverse
effect on our ability to effectively control the VIE and receive economic benefits from it. For example, the shareholders may be able to cause
our agreements with ZTO Express to be performed in a manner adverse to us by, among other things, failing to remit payments due under the
contractual arrangements to us on a timely basis. We cannot assure you that when conflicts of interest arise, any or all of these shareholders will
act in the best interests of our company or such conflicts will be resolved in our favor. If we cannot resolve any conflict of interest or dispute
between us and these shareholders, we would have to rely on legal proceedings, which could result in disruption of our business and subject us
to substantial uncertainty as to the outcome of any such legal proceedings.

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Our current corporate structure, business operations and future capital raising activities may be affected by the PRC Foreign Investment
Law and the Overseas Listing Trial Measures.

The  FIL  replaced  the  existing  laws  regulating  foreign  investment  in  China,  namely,  the  PRC  Equity  Joint  Venture  Law,  the  PRC
Cooperative  Joint  Venture  Law  and  the  PRC  Wholly  Foreign-owned  Enterprise  Law,  together  with  their  implementation  rules  and  ancillary
regulations.  The  FIL  stipulates  four  forms  of  foreign  investment,  including  (i)  a  foreign  investor,  individually  or  collectively  with  other
investors, establishes a foreign-invested enterprise within China; (ii) a foreign investor acquires stock shares, equity, property shares, or other
like rights and interests of an enterprise within China; (iii) a foreign investor, individually or collectively with other investors, invests in a new
project  within  China;  and  (iv)  a  foreign  investor  invests  through  means  stipulated  in  laws  or  administrative  regulations  or  other  methods
prescribed by the State Council. Though it does not explicitly classify contractual arrangements as a form of foreign investment, there is no
assurance that foreign investment via contractual arrangement would not be interpreted as a type of indirect foreign investment activities under
the definition in the future. In addition, the definition contains a catch-all provision that includes investments made by foreign investors through
means stipulated in laws or administrative regulations or other methods prescribed by the State Council. Therefore, it still leaves leeway for
future laws, administrative regulations or provisions promulgated by the State Council to provide for contractual arrangements as a form of
foreign investment. In any of these cases, it will be uncertain whether our contractual arrangements will be deemed to be in violation of the
market access requirements for foreign investment under the PRC laws and regulations. Furthermore, if future laws, administrative regulations
or  provisions  prescribed  by  the  State  Council  mandate  further  actions  to  be  taken  by  companies  with  respect  to  existing  contractual
arrangements, we may face substantial uncertainties as to whether we can complete such actions in a timely manner, or at all. Failure to take
timely and appropriate measures to cope with any of these or similar regulatory compliance challenges could materially and adversely affect
our current corporate structure, corporate governance and business operations.

The Overseas Listing Trial Measures was recently promulgated and became effective on March 31, 2023, under which PRC domestic
companies that seek to offer and list securities in overseas markets, either in direct or indirect means, are required to fulfill the filing procedure
with  the  CSRC  and  report  relevant  information.  According  to  the  Circular  of  Overseas  Listing  and  Offering,  issuers  that  have  already  been
listed  in  an  overseas  market  by  March  31,  2023,  such  as  our  company,  are  not  required  to  make  any  immediate  filing.  However,  under  the
Overseas Listing Trial Measures, such issuers will be required to complete certain filing procedures with the CSRC in connection with future
securities offerings and listings outside of mainland China, including follow-on offerings, issuance of convertible bonds, offshore relisting after
going-private transactions, and other equivalent offering activities. In addition, such issuers are required to file a report to the CSRC after the
occurrence  and  public  disclosure  of  certain  material  corporate  events,  including  but  not  limited  to  conversion  of  listing  status  in  overseas
markets  (such  as  switching  from  secondary  listing  to  dual  primary  listing).  There  remain  substantial  uncertainties  about  the  interpretation,
application  and  implementation  of  the  Overseas  Listing  Trial  Measures.  In  addition,  the  CSRC  requires  the  issuer  to  explain  its  contractual
arrangements  and  requires  the  PRC  legal  counsel  of  the  issuer  to  verify  and  explain  relevant  issues  regarding  the  contractual  arrangements
pursuant to the Overseas Listing Trial Measures. Pursuant to the “Reply to the Reporter’s Question by the CSRC Responsible Officers” which
was published on February 17, 2023, for the overseas listing of VIE-structured enterprises, the filing management will adhere to the principles
of  marketization  and  legalization,  and  strengthen  regulatory  coordination,  and  the  CSRC  will  seek  the  opinions  of  relevant  competent
authorities, put the overseas listing of VIE-structured enterprises which meet the compliance requirements on file, and support the development
and growth of enterprises using two markets and two resources. Though it does not prohibit the overseas listing of VIE-structured enterprises,
the compliance requirements of VIE-structured enterprises were not explicitly listed or defined. Therefore, it still leaves leeway for future laws,
administrative regulations or provisions promulgated by the CSRC regarding to the overseas listing of VIE-structured enterprises. If the CSRC
deems that we have failed to meet the filing or reporting requirements or our contractual arrangements do not comply with current compliance
requirements  or  future  laws,  administrative  regulations  or  provisions,  our  corporate  structure,  business  operations  and  future  capital  raising
activities will be materially and adversely affected.

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Contractual arrangements in relation to the VIE may be subject to scrutiny by the PRC tax authorities and they may determine that we or
our  PRC  variable  interest  entity  owe  additional  taxes,  which  could  negatively  affect  our  financial  condition  and  the  value  of  your
investment.

Under applicable PRC laws and regulations, arrangements and transactions among related parties may be subject to audit or challenge
by the PRC tax authorities within ten years after the taxable year when the transactions are conducted. We could face material and adverse tax
consequences if the PRC tax authorities determine that the VIE contractual arrangements were not entered into on an arm’s length basis in such
a way as to result in an impermissible reduction in taxes under applicable PRC laws, rules and regulations, and adjust income of ZTO Express
in  the  form  of  a  transfer  pricing  adjustment.  A  transfer  pricing  adjustment  could,  among  other  things,  result  in  a  reduction  of  expense
deductions  recorded  by  ZTO  Express  for  PRC  tax  purposes,  which  could  in  turn  increase  its  tax  liabilities  without  reducing  our  PRC
subsidiaries’  tax  expenses.  In  addition,  the  PRC  tax  authorities  may  impose  late  payment  fees  and  other  penalties  on  ZTO  Express  for  the
adjusted but unpaid taxes according to the applicable regulations. Our financial position could be materially and adversely affected if the VIE’s
tax liabilities increase or if it is required to pay late payment fees and other penalties.

We  may  lose  the  ability  to  use  and  benefit  from  assets  held  by  the  consolidated  affiliated  entities  that  are  material  to  the  operation  of  a
certain portion of our business if the entity goes bankrupt or becomes subject to a dissolution or liquidation proceeding.

As part of our contractual arrangements with ZTO Express, the consolidated affiliated entities hold certain assets that are material to
the operation of a certain portion of our business, including sorting hub premises and sorting equipment. If ZTO Express goes bankrupt and all
or part of their assets become subject to liens or the rights of third-party creditors, we may be unable to continue some or all of our business
activities,  which  could  materially  and  adversely  affect  our  business,  financial  condition  and  results  of  operations.  Under  the  contractual
arrangements,  ZTO  Express  may  not,  in  any  manner,  sell,  transfer,  mortgage  or  dispose  of  their  assets  or  legal  or  beneficial  interests  in  the
business without our prior consent. If ZTO Express undergoes a voluntary or involuntary liquidation proceeding, the independent third-party
creditors  may  claim  rights  to  some  or  all  of  these  assets,  thereby  hindering  our  ability  to  operate  our  business,  which  could  materially  and
adversely affect our business, financial condition and results of operations.

RISKS RELATED TO DOING BUSINESS IN CHINA

Changes in China’s economic, political or social conditions or government policies could have a material adverse effect on our business
and operations.

Substantially all of our assets and operations are located in China. Accordingly, our business, financial condition, results of operations
and prospects may be influenced to a significant degree by political, economic and social conditions in China generally. The Chinese economy
differs  from  the  economies  of  most  developed  countries  in  many  respects,  including  the  level  of  government  involvement,  level  of
development,  growth  rate,  control  of  foreign  exchange  and  allocation  of  resources.  Although  the  Chinese  government  has  implemented
measures  emphasizing  the  utilization  of  market  forces  for  economic  reform,  the  reduction  of  state  ownership  of  productive  assets,  and  the
establishment of improved corporate governance in business enterprises, a substantial portion of productive assets in China is still owned by the
government. In addition, the Chinese government continues to play a significant role in regulating industry development by imposing industrial
policies.  The  Chinese  government  also  exercises  significant  control  over  China’s  economic  growth  through  allocating  resources,  controlling
payment of foreign currency-denominated obligations, setting monetary policy, and providing preferential treatment to particular industries or
companies.

While the Chinese economy has experienced significant growth over the past decades, growth has been uneven, both geographically
and  among  various  sectors  of  the  economy,  and  the  rate  of  growth  has  been  slowing  since  2012.  Furthermore,  China’s  GDP  growth  turned
negative in the first quarter of 2020. Any adverse changes in economic conditions in China, in the policies of the Chinese government or in the
laws  and  regulations  in  China  could  have  a  material  adverse  effect  on  the  overall  economic  growth  of  China.  Such  developments  could
adversely affect our business and operating results, lead to a reduction in demand for our services and adversely affect our competitive position.
The  Chinese  government  has  implemented  various  measures  to  encourage  economic  growth  and  guide  the  allocation  of  resources.  Some  of
these measures may benefit the overall Chinese economy but may have a negative effect on us. For example, our financial condition and results
of operations may be adversely affected by government control over capital investments or changes in tax regulations. In addition, in the past
the Chinese government has implemented certain measures, including interest rate adjustment, to control the pace of economic growth. These
measures may cause decreased economic activity in China, which may adversely affect our business and operating results.

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The PRC government’s significant oversight and discretion over our business operation could result in a material adverse change in our
operations and the value of our ADSs and ordinary shares.

We  conduct  our  business  primarily  in  China.  Our  operations  in  China  are  governed  by  PRC  laws  and  regulations.  The  PRC
government  has  significant  oversight  and  discretion  over  the  conduct  of  our  business,  and  may  intervene  or  influence  our  operations  as  the
government deems appropriate to advance regulatory and societal goals and policy positions. The PRC government has recently published new
policies that significantly affected certain industries and we cannot rule out the possibility that it will in the future release regulations or policies
that  directly  or  indirectly  affect  our  industry  or  require  us  to  seek  additional  permission  to  continue  our  operations,  which  could  result  in  a
material adverse change in our operation and/or the value of our ADSs and ordinary shares. Therefore, investors of ZTO and our business face
potential uncertainty from actions taken by the PRC government affecting our business.

Uncertainties with respect to the PRC legal system could adversely affect us.

The PRC legal system is a civil law system based on written statutes. Unlike the common law system, prior court decisions under the

civil law system may be cited for reference but have limited precedential value.

In 1979, the PRC government began to promulgate a comprehensive system of laws and regulations governing economic matters in
general.  The  overall  effect  of  legislation  over  the  past  four  decades  has  significantly  enhanced  the  protections  afforded  to  various  forms  of
foreign investments in China. However, China has not developed a fully integrated legal system, and recently enacted laws and regulations may
not sufficiently cover all aspects of economic activities in China. In particular, the interpretation and enforcement of these laws and regulations
involve  uncertainties.  Since  PRC  administrative  and  court  authorities  have  significant  discretion  in  interpreting  and  implementing  statutory
provisions  and  contractual  terms,  it  may  be  difficult  to  evaluate  the  outcome  of  administrative  and  court  proceedings  and  the  level  of  legal
protection  we  enjoy.  These  uncertainties  may  affect  our  judgment  on  the  relevance  of  legal  requirements  and  our  ability  to  enforce  our
contractual  rights  or  tort  claims.  In  addition,  the  regulatory  uncertainties  may  be  exploited  through  unmerited  or  frivolous  legal  actions  or
threats in attempts to extract payments or benefits from us.

Furthermore, the PRC legal system is based in part on government policies and internal rules, some of which are not published on a
timely basis or at all and may have retroactive effect. As a result, we may not be aware of our violation of any of these policies and rules until
sometime after the violation. In addition, any administrative and court proceedings in China may be protracted, resulting in substantial costs
and  diversion  of  resources  and  management  attention.  In  recent  years,  regulatory  and  administrative  measures  over  various  areas  such  as
environmental  protection  and  fire  safety  have  tightened  and  enhanced  in  China.  While  such  development  is  beneficial  to  the  operation  of
business  in  China  over  the  long  run,  PRC-based  companies  may  experience  temporary  business  disruption  and  incur  increased  compliance
costs in the short run.

The approval of or filing to the CSRC or other PRC government authorities may be required in connection with our offshore offerings and
future capital raising activities under PRC law, and, if required, we cannot predict whether or for how long we will be able to obtain such
approval.

The Regulations on Mergers and Acquisitions of Domestic Enterprises by Foreign Investors, or the M&A Rules, adopted by six PRC
regulatory agencies in 2006 and amended in 2009, requires an overseas special purpose vehicle formed for listing purposes through acquisitions
of PRC domestic companies and controlled by PRC persons or entities to obtain the approval of the CSRC prior to the listing and trading of
such special purpose vehicle’s securities on an overseas stock exchange. The interpretation and application of the regulations remain unclear,
and our offshore offerings may ultimately require approval of the CSRC. If the CSRC approval is required, it is uncertain whether we can or
how long it will take us to obtain the approval and, even if we obtain such CSRC approval, the approval could be rescinded. Any failure to
obtain or delay in obtaining the CSRC approval for any of our offshore offerings, or a rescission of such approval if obtained by us, would
subject us to sanctions imposed by the CSRC or other PRC regulatory authorities, which could include fines and penalties on our operations in
China,  restrictions  or  limitations  on  our  ability  to  pay  dividends  outside  of  China,  and  other  forms  of  sanctions  that  may  materially  and
adversely affect our business, financial condition, and results of operations.

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On July 6, 2021, the relevant PRC government authorities issued Opinions on Strictly Cracking Down Illegal Securities Activities in
Accordance  with  the  Law.  These  opinions  emphasized  the  need  to  strengthen  the  administration  over  illegal  securities  activities  and  the
supervision  on  overseas  listings  by  China-based  companies  and  proposed  to  take  effective  measures,  such  as  promoting  the  construction  of
relevant regulatory systems to deal with the risks and incidents faced by China-based overseas-listed companies. As these opinions are recently
issued, official guidance and related implementation rules have not been issued yet and the interpretation of these opinions remains unclear at
this stage. We cannot assure you that any new rules or regulations promulgated in the future will not impose additional requirements on us.

On  February  17,  2023,  the  CSRC  issued  the  Overseas  Listing  Trial  Measures,  which  became  effective  on  March  31,  2023,  under
which  PRC  domestic  companies  that  seek  to  offer  and  list  securities  in  overseas  markets,  either  in  direct  or  indirect  means,  are  required  to
fulfill the filing procedure with the CSRC and report relevant information. According to the Circular of Overseas Listing and Offering, issuers
that have already been listed in an overseas market by March 31, 2023, such as our company, are not required to make any immediate filing.
However,  under  the  Overseas  Listing  Trial  Measures,  such  issuers  will  be  required  to  complete  certain  filing  procedures  with  the  CSRC  in
connection with future securities offerings and listings outside of mainland China, including follow-on offerings, issuance of convertible bonds,
offshore relisting after going-private transactions, and other equivalent offering activities. In addition, such issuers are required to file a report
to the CSRC after the occurrence and public disclosure of certain material corporate events, including but not limited to conversion of listing
status in overseas markets (such as switching from secondary listing to dual primary listing). There remain substantial uncertainties about the
interpretation, application and implementation of the Overseas Listing Trial Measures. The Overseas Listing Trial Measures also stipulates that
overseas offering and listing by domestic companies shall strictly abide by relevant laws, administrative regulations and state rules concerning
national security in the areas of foreign investment, cybersecurity, data security and etc., and duly fulfill their obligations to protect national
security.  If  the  intended  overseas  offering  and  listing  necessitates  national  security  review  (e.g.,  cybersecurity  review),  relevant  national
security review procedures shall be completed before the application for such offering and listing is submitted to competent overseas regulators
and foreign stock exchanges. Therefore, we may incur significant time, costs and resources to comply with these newly implemented regulatory
requirements under the Overseas Listing Trial Measures and face uncertainties as to such approvals, filings and reporting obligations.

We may be required to go through these approval, filing and reporting procedures with the CSRC and other regulatory authorities for
our  offshore  offerings  and  future  capital  raising  activities,  including  the  cybersecurity  review  under  the  2021  Measures  and  declaration  of
security assessment on data cross-border transfer under the Measures on Security Assessment of Cross-Border Data Transfer, it is uncertain
whether we can or how long it will take us to obtain such approval or complete such procedures and any such approval could be rescinded. Any
failure  to  obtain  or  delay  in  obtaining  such  approval  or  completing  such  procedures  for  our  offshore  offerings  and  future  capital  raising
activities,  or  a  rescission  of  any  such  approval  if  obtained  by  us,  would  subject  us  to  sanctions  by  the  CSRC  or  other  PRC  regulatory
authorities. These regulatory authorities may impose fines and penalties on our operations in China, limit our ability to pay dividends outside of
China, limit our operating privileges in China, delay, restrict or prohibit our future capital raising activities, delay or restrict the repatriation of
the  proceeds  from  our  offshore  offerings  into  China  or  take  other  actions  that  could  materially  and  adversely  affect  our  business,  financial
condition, results of operations, and prospects, as well as the trading price of our shares. The CSRC or other PRC regulatory authorities also
may take actions requiring us, or making it advisable for us, to halt our offshore offerings before settlement and delivery of the shares offered.
Consequently, if investors engage in market trading or other activities in anticipation of and prior to settlement and delivery, they do so at the
risk  that  settlement  and  delivery  may  not  occur.  In  addition,  if  the  CSRC  or  other  regulatory  authorities  later  promulgate  new  rules  or
explanations  requiring  that  we  obtain  their  approvals  or  accomplish  the  required  filing  or  other  regulatory  procedures  for  our  prior  offshore
offerings, we may be unable to obtain a waiver of such approval requirements, if and when procedures are established to obtain such a waiver.
Any  uncertainties  or  negative  publicity  regarding  such  approval  requirement  could  materially  and  adversely  affect  our  business,  prospects,
financial condition, reputation, and the trading price of the shares.

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We may rely on dividends and other distributions on equity paid by our PRC subsidiaries to fund any cash and financing requirements we
may have, and any limitation on the ability of our PRC subsidiaries to make payments to us could have a material and adverse effect on our
ability to conduct our business.

ZTO  is  a  Cayman  Islands  holding  company  and  may  rely  principally  on  dividends  and  other  distributions  on  equity  from  its  PRC
subsidiaries  for  cash  requirements,  including  for  services  of  any  debt  it  may  incur.  Our  subsidiaries’  ability  to  distribute  dividends  is  based
upon their distributable earnings. Current PRC regulations permit our PRC subsidiaries to pay dividends to their respective shareholders only
out of their accumulated profits, if any, determined in accordance with PRC accounting standards and regulations. In addition, each of the VIE
is required to set aside at least 10% of its after-tax profits each year, if any, to fund a statutory reserve until such reserve reaches 50% of its
registered capital. These reserves are not distributable as cash dividends. If our PRC subsidiaries incur debt on their own behalf in the future,
the instruments governing the debt may restrict their ability to pay dividends or make other payments to us. Any limitation on the ability of our
PRC subsidiaries to distribute dividends or other payments to their respective shareholders could materially and adversely limit our ability to
grow, make investments or acquisitions that could be beneficial to our businesses, pay dividends or otherwise fund and conduct our business.

PRC  regulation  of  loans  to  and  direct  investment  in  PRC  entities  by  offshore  holding  companies  and  governmental  control  of  currency
conversion  may  delay  or  prevent  us  from  loaning  to  or  making  additional  capital  contributions  to  our  PRC  subsidiaries,  which  could
materially and adversely affect our liquidity and our ability to fund and expand our business.

Any  funds  we  transfer  to  our  PRC  subsidiaries,  either  as  a  shareholder  loan  or  as  an  increase  in  registered  capital,  are  subject  to
approval by or registration, filing and/or reporting (as applicable) with relevant governmental authorities in China. According to the relevant
PRC  regulations  on  Foreign  Investment  Enterprises,  or  the  FIEs,  in  China,  capital  contributions  to  our  PRC  subsidiaries  shall  go  through
registration, filing and/or reporting procedures (as applicable) at competent governmental authorities in China. In addition, (a) any foreign loan
procured  by  our  PRC  subsidiaries  is  required  to  be  registered  with  the  State  Administration  of  Foreign  Exchange,  or  SAFE,  or  its  local
branches, and (b) each of our PRC subsidiaries may not procure loans which exceed (i) the difference between its registered capital and its total
investment amount as approved by the MOFCOM or its local branches, or (ii) the specified upper limited calculated by using a risk-weight
approach.  Any  medium-term  or  long-term  loan  to  be  provided  by  us  to  the  VIE  must  be  reviewed  and  registered  with  the  National
Development and Reform Commission, or the NDRC, and/or SAFE or its local branches (as applicable). We may not obtain such government
approvals  or  complete  such  registration,  filing  and/or  reporting  (as  applicable)  on  a  timely  basis,  if  at  all,  with  respect  to  future  capital
contributions or foreign loans by us to our PRC subsidiaries. If we fail to receive such approvals or complete such registration, filing and/or
reporting (as applicable), our ability to capitalize our PRC operations may be negatively affected, which could adversely affect our liquidity
and our ability to fund and expand our business.

The  Circular  on  Reforming  the  Management  Approach  Regarding  the  Foreign  Exchange  Capital  Settlement  of  Foreign-Invested
Enterprises, or SAFE Circular 19, took effect as of June 1, 2015 and was partially modified or repealed on June 9, 2016 and December 30,
2019.  SAFE  Circular  19  launched  a  nationwide  reform  of  the  administration  of  the  settlement  of  the  foreign  exchange  capitals  of  FIEs  and
allows FIEs to settle their foreign exchange capital at their discretion but continues to prohibit FIEs from using the Renminbi fund converted
from their foreign exchange capitals for expenditure beyond their business scopes. On June 9, 2016, SAFE promulgated the Notice of the State
Administration  of  Foreign  Exchange  on  Reforming  and  Standardizing  the  Foreign  Exchange  Settlement  Management  Policy  of  Capital
Account thereafter, or SAFE Circular 16. SAFE Circular 16 reiterates some of the rules set forth in SAFE Circular 19 and removed certain
restrictions previously provided under several SAFE circulars, including removal of restriction on conversion by a foreign-invested enterprise
of  foreign  currency  registered  capital  into  RMB  and  use  of  such  RMB  capital.  However,  SAFE  Circular  16  continues  to  prohibit  foreign-
invested enterprises from, among other things, using RMB funds converted from their foreign exchange capitals for expenditure beyond their
business scope, and providing loans to nonaffiliated enterprises except as permitted in the business scope. On October 23, 2019, SAFE issued
the Notice of the State Administration of Foreign Exchange on Further Facilitating Cross-border Trade and Investment, which, among other
things,  expanded  the  use  of  foreign  exchange  capital  to  domestic  equity  investment  area.  SAFE  Circular  19,  SAFE  Circular  16  and  other
relevant  rules  and  regulations  may  significantly  limit  our  ability  to  transfer  to  and  use  in  China  any  foreign  currency,  which  may  adversely
affect our business, financial condition and results of operations.

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PRC regulation of loans in foreign currencies by offshore holding companies to PRC entities may limit our ability to fund the operations of
our consolidated variable interest entity.

Due to restrictions imposed on loans in foreign currencies extended to PRC domestic companies, we are unlikely to have our Cayman
Islands holding company or other offshore entities extend loans to the VIE, a PRC domestic company. Meanwhile, we are not likely to finance
the  activities  of  the  VIE  by  means  of  capital  contributions  due  to  regulatory  restrictions  relating  to  foreign  investment  in  PRC  domestic
enterprises engaged in domestic express delivery services of mail. In addition, due to the restrictions on a foreign-invested enterprise’s use of
Renminbi  converted  from  foreign-currency  registered  capital  under  PRC  regulations,  including  but  not  limited  to  SAFE  Circular  19,  as
described under the foregoing risk factor, our PRC subsidiaries may be unable to use the Renminbi converted from their registered capital to
provide  loans  to  the  VIE.  Additionally,  our  PRC  subsidiaries  are  not  prohibited  under  PRC  laws  and  regulations  from  using  their  capital
generated from their operating activities to provide entrusted loans through financial institutions to the VIE. We will assess the working capital
requirements  of  the  VIE  on  an  ongoing  basis  and,  if  needed,  may  have  our  PRC  subsidiaries  use  their  capital  from  operating  activities  to
provide financial support to the VIE.

Fluctuations in exchange rates could have a material and adverse effect on our results of operations and the value of your investment.

The conversion of Renminbi into foreign currencies, including U.S. dollars, is based on rates set by the People’s Bank of China. The
Renminbi has fluctuated against the U.S. dollar, at times significantly and unpredictably. The value of the Renminbi against the U.S. dollar and
other currencies is affected by changes in China’s political and economic conditions and by China’s foreign exchange policies, among other
things. We cannot assure you that the Renminbi will not appreciate or depreciate significantly in value against the U.S. dollar in the future. It is
difficult to predict how market forces or PRC or U.S. government policy will impact the exchange rate between the Renminbi and the U.S.
dollar in the future.

Any significant appreciation or depreciation of the Renminbi may materially and adversely affect our revenues, earnings and financial
position, and the value of, and any dividends payable on, our Class A ordinary shares and/or ADSs. For example, to the extent that we need to
convert  U.S.  dollars  we  receive  into  Renminbi  to  fund  our  operations,  appreciation  of  the  Renminbi  against  the  U.S.  dollar  would  have  an
adverse effect on the Renminbi amount we would receive from the conversion. Conversely, a significant depreciation of the Renminbi against
the U.S. dollar may significantly reduce the U.S. dollar equivalent of our earnings, which in turn could adversely affect the valuation of our
Class A ordinary shares and/or ADSs.

Very limited hedging options are available in China to reduce our exposure to exchange rate fluctuations. To date, we have entered
into some hedging transactions, such as foreign currency deposits, foreign currency forward contract and options, in an effort to reduce our
exposure to foreign currency exchange risk. While we may decide to enter into more hedging transactions in the future, the availability and
effectiveness of these hedges may be limited, and we may not be able to adequately hedge our exposure or at all. In addition, our currency
exchange losses may be magnified by PRC exchange control regulations that restrict our ability to convert Renminbi into foreign currency. As
a result, fluctuations in exchange rates may have a material adverse effect on your investment.

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Governmental  control  of  currency  conversion  may  limit  our  ability  to  utilize  our  revenues  effectively  and  affect  the  value  of  your
investment.

The  PRC  government  imposes  controls  on  the  convertibility  of  the  Renminbi  into  foreign  currencies  and,  in  certain  cases,  the
remittance  of  currency  out  of  China.  We  receive  substantially  all  of  our  revenues  in  Renminbi.  Under  our  current  corporate  structure,  our
Cayman  Islands  holding  company  primarily  relies  on  dividend  payments  from  our  PRC  subsidiaries  to  fund  any  cash  and  financing
requirements  we  may  have.  Under  existing  PRC  foreign  exchange  regulations,  payments  of  current  account  items,  including  profit
distributions, interest payments and trade and service-related foreign exchange transactions, can be made in foreign currencies without prior
approval  of  SAFE  by  complying  with  certain  procedural  requirements.  Specifically,  under  the  existing  exchange  restrictions,  without  prior
approval  of  SAFE,  cash  generated  from  the  operations  of  our  PRC  subsidiaries  in  China  may  be  used  to  pay  dividends  to  our  company.
However, approval from or registration with appropriate governmental authorities is required where Renminbi is to be converted into foreign
currency and remitted out of China to pay capital expenses such as the repayment of loans denominated in foreign currencies. As a result, we
need to obtain SAFE approval to use cash generated from the operations of our PRC subsidiaries and variable interest entity to pay off their
respective debt in a currency other than Renminbi owed to entities outside China, or to make other capital expenditure payments outside China
in a currency other than Renminbi. For example, People’s Bank of China announced that from November 28, 2016, buying, paying or making
capital expenditure of more than US$5 million or its equivalent must be reported as large-amount transaction to SAFE. Once reported to SAFE,
such large-amount transactions are subject to examination of authenticity and compliance by the MOFCOM, the NDRC, SAFE, People’s Bank
of  China  or  other  competent  authorities.  Although  SAFE  issued  a  statement  stating  that  amounts  from  legitimate  business  transactions  and
capital  reduction  would  not  be  affected,  the  PRC  government  may  at  its  discretion  restrict  access  to  foreign  currencies  for  current  account
transactions in the future. If the foreign exchange control system prevents us from obtaining sufficient foreign currencies to satisfy our foreign
currency demands, we may not be able to pay dividends in foreign currencies to our shareholders, including holders of our ADSs.

Certain PRC regulations may make it more difficult for us to pursue growth through acquisitions.

Among other things, on August 8, 2006, the MOFCOM issued the M&A Rules, which took effect on September 8, 2006 and were
amended on June 22, 2009, established additional procedures and requirements that could make merger and acquisition activities by foreign
investors more time-consuming and complex. Such regulation requires, among other things, that the MOFCOM be notified in advance of any
change-of-control transaction in which a foreign investor acquires control of a PRC domestic enterprise or a foreign company with substantial
PRC operations, if (i) any important industry is concerned, (ii) such transaction involves factors that have or may have impact on the national
economic security; (iii) such transaction will lead to a change in control of a domestic enterprise which holds famous trademarks or PRC time-
honored brands; or (iv) certain thresholds under the Provisions on Thresholds for Prior Notification of Concentrations of Undertakings, issued
by  the  State  Council  on  August  3,  2008  with  latest  amendment  released  on  September  18,  2018,  were  triggered.  In  addition,  the  Interim
Provisions on the Examination of Concentration of Business Operators promulgated by the SAMR, which became effective on December 1,
2020 and recently amended on March 24, 2022, further stipulates the detailed rules of declaration and examination of concentration of business
operators.  Moreover,  the  Anti-Monopoly  Law  promulgated  by  the  Standing  Committee  of  the  National  People’s  Congress,  which  became
effective on August 1, 2008, and recently amended on June 24, 2022, requires that transactions which are deemed concentrations and involve
parties  with  specified  turnover  thresholds  must  be  declared  to  the  MOFCOM  before  they  can  be  completed.  In  addition,  the  Notice  of  the
General Office of the State Council on the Establishment of the Security Review System for Mergers and Acquisitions of Domestic Enterprises
by  Foreign  Investors  promulgated  on  February  3,  2011  and  became  effective  after  30  days  of  promulgation,  require  acquisitions  by  foreign
investors of PRC companies engaged in military related or certain other industries that are crucial to national security be subject to security
review before consummation of any such acquisition. We may pursue potential strategic acquisitions that are complementary to our business
and operations. Complying with the requirements of these regulations to complete such transactions could be time-consuming, and any required
approval  processes,  including  obtaining  approval  or  clearance  from  the  MOFCOM,  may  delay  or  inhibit  our  ability  to  complete  such
transactions, which could affect our ability to expand our business or maintain our market share. If we fail to comply with the Anti-Monopoly
Law  and  other  relevant  rules  and  provisions  related  to  mergers  and  acquisitions  in  PRC,  we  may  be  subject  to  investigations,  penalties  and
sanctions, including fines and termination of the mergers and acquisitions. Historically, certain subsidiaries commenced merger and acquisition
transactions prior to filing a declaration. We made rectification for one of such subsidiaries and it has been subject to a fine of RMB300,000. It
remains uncertain whether such other subsidiaries or us will be subject to investigations, penalties and sanctions by the relevant government
authorities.

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PRC  regulations  relating  to  the  establishment  of  offshore  special  purpose  companies  by  PRC  residents  may  subject  our  PRC  resident
beneficial owners or our PRC subsidiaries to liability or penalties, limit our ability to inject capital into our PRC subsidiaries, limit our PRC
subsidiaries’ ability to increase their registered capital or distribute profits to us, or may otherwise adversely affect us.

On  July  4,  2014,  SAFE  has  promulgated  the  Circular  on  Relevant  Issues  Concerning  Foreign  Exchange  Control  on  Domestic
Residents’ Offshore Investment and Financing and Roundtrip Investment Through Special Purpose Vehicles, or SAFE Circular 37, to replace
the  Notice  on  Relevant  Issues  Concerning  Foreign  Exchange  Administration  for  Domestic  Residents’  Financing  and  Roundtrip  Investment
Through Offshore Special Purpose Vehicles, or SAFE Circular 75, which ceased to be effective upon the promulgation of SAFE Circular 37.
SAFE Circular 37 requires PRC residents (including PRC individuals and PRC corporate entities) to register with local branches of SAFE in
connection  with  their  direct  or  indirect  offshore  investment  activities.  SAFE  Circular  37  is  applicable  to  our  shareholders  who  are  PRC
residents and may be applicable to any offshore acquisitions that we make in the future.

Under SAFE Circular 37, PRC residents who make, or have prior to the implementation of SAFE Circular 37 made, direct or indirect
investments  in  offshore  special  purpose  vehicles,  or  SPVs,  will  be  required  to  register  such  investments  with  local  branches  of  SAFE.  In
addition, any PRC resident who is a direct or indirect shareholder of an SPV, is required to update its filed registration with the local branch of
SAFE with respect to that SPV, to reflect any material change. Moreover, any subsidiary of such SPV in China is required to urge the PRC
resident shareholders to update their registration with the local branch of SAFE. If any PRC shareholder of such SPV fails to make the required
registration or to update the previously filed registration, the subsidiary of such SPV in China may be prohibited from distributing its profits or
the proceeds from any capital reduction, share transfer or liquidation to the SPV, and the SPV may also be prohibited from making additional
capital contribution into its subsidiary in China. The Notice on Further Simplifying and Improving Foreign Exchange Administration Policy on
Direct  Investment,  or  SAFE  Notice  13,  became  effective  on  June  1,  2015.  Under  SAFE  Notice  13,  applications  for  foreign  exchange
registration of inbound foreign direct investment and outbound overseas direct investment, including those required under SAFE Circular 37,
will be filed with qualified banks instead of SAFE. The qualified banks will directly examine the applications and accept registrations under the
supervision of SAFE.

All of our shareholders that we are aware of being subject to SAFE regulations have completed all necessary initial registrations with
the local SAFE branch or qualified banks as required by SAFE Circular 37. We cannot assure you, however, that all of these individuals may
thereafter continue to make required filings or updates on a timely manner, or at all. We can provide no assurance that we are or will in the
future continue to be informed of the identities of PRC residents holding a direct or indirect interest in our company. Any failure or inability by
such  individuals  to  comply  with  SAFE  regulations  may  subject  us  to  fines  or  legal  sanctions,  such  as  restrictions  on  our  cross-border
investment  activities  or  our  PRC  subsidiaries’  ability  to  distribute  dividends  to,  or  obtain  foreign  exchange-denominated  loans  from,  our
company or prevent us from making distributions or paying dividends. As a result, our business operations and our ability to make distributions
to you could be materially and adversely affected.

Furthermore, the interpretation and implementation of the foreign exchange regulations has been constantly evolving, it is unclear how
these regulations, and any future regulation concerning offshore or cross-border transactions, will be interpreted, amended and implemented by
the relevant governmental authorities. For example, we may be subject to a more stringent review and approval process with respect to our
foreign  exchange  activities,  such  as  remittance  of  dividends  and  foreign-currency-denominated  borrowings,  which  may  adversely  affect  our
financial condition and results of operations. In addition, if we decide to acquire a PRC domestic company, we cannot assure you that we or the
owners of such company, as the case may be, will be able to obtain the necessary approvals or complete the necessary filings and registrations
required by the foreign exchange regulations. This may restrict our ability to implement our acquisition strategy and could adversely affect our
business and prospects.

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Any failure to comply with PRC regulations regarding the registration requirements for employee stock incentive plans of overseas publicly
listed companies may subject the PRC plan participants or us to fines and other legal or administrative sanctions.

Pursuant to SAFE Circular 37, PRC residents who participate in share incentive plans in overseas non-publicly listed companies may
submit applications to local branches of SAFE for the foreign exchange registration with respect to offshore special purpose companies. In the
meantime, our directors, executive officers and other employees who are PRC citizens or who are non-PRC residents residing in the PRC for a
continuous period of not less than one year, subject to limited exceptions, and who have been granted incentive share awards by us, may follow
the  Notices  on  Issues  Concerning  the  Foreign  Exchange  Administration  for  Domestic  Individuals  Participating  in  Stock  Incentive  Plan  of
Overseas  Publicly-Listed  Company,  promulgated  by  SAFE  on  February  15,  2012,  or  the  2012  SAFE  Notices.  Pursuant  to  the  2012  SAFE
Notices, PRC citizens and applicable non-PRC citizens who reside in China for a continuous period of not less than one year who participate in
any  stock  incentive  plan  of  an  overseas  publicly  listed  company,  subject  to  a  few  exceptions,  are  required  to  register  with  SAFE  through  a
domestic  qualified  agent,  which  could  be  the  PRC  subsidiaries  of  such  overseas  listed  company,  and  complete  certain  other  procedures.  In
addition, an overseas entrusted institution must be retained to handle matters in connection with the exercise or sale of stock options and the
purchase or sale of shares and interests. We and our executive officers and other employees who are PRC citizens or who reside in the PRC for
a continuous period of not less than one year and who have been granted options are subject to these regulations as our company became an
overseas listed company upon the completion of our initial public offering. Failure to complete SAFE registrations may subject them to fines of
up to RMB300,000 for entities and up to RMB50,000 for individuals, and legal sanctions and may also limit our ability to contribute additional
capital into our PRC subsidiaries and limit our PRC subsidiaries’ ability to distribute dividends to us. We also face regulatory uncertainties that
could restrict our ability to adopt additional incentive plans for our directors, executive officers and employees under PRC law. See “Item 4.
Information  on  the  Company—B.  Business  Overview—Regulation  —  Regulations  Relating  to  Employee  Stock  Incentive  Plan  of  Overseas
Publicly Listed Company.”

The State Taxation Administration, or the STA, has issued certain circulars concerning employee share options and restricted shares.
Under  these  circulars,  our  employees  working  in  China  who  exercise  share  options  or  are  granted  restricted  shares  will  be  subject  to  PRC
individual  income  tax.  Our  PRC  subsidiaries  have  obligations  to  file  documents  related  to  employee  share  options  or  restricted  shares  with
relevant tax authorities and to withhold individual income taxes of those employees who exercise their share options. If our employees fail to
pay or we fail to withhold their income taxes according to relevant laws and regulations, we may face sanctions imposed by the tax authorities
or other PRC governmental authorities. See “Item 4. Information on the Company—B. Business Overview—Regulation—Regulations Relating
to Employee Stock Incentive Plan of Overseas Publicly Listed Company.”

It may be difficult for overseas securities regulators to conduct investigations or collect evidence within China.

Shareholder claims or regulatory investigations that are common in the United States (including securities law class actions and fraud
claims) generally are difficult to pursue as a matter of law or practicality in China. For example, in China, there are significant legal and other
obstacles to providing information needed for regulatory investigations or litigation initiated outside China. Although the authorities in China
may establish a regulatory cooperation mechanism with the securities regulatory authorities of another country or region to implement cross-
border supervision and administration, such cooperation with the securities regulatory authorities in the Unities States may not be efficient in
the absence of a mutual and practical cooperation mechanism. Furthermore, according to Article 177 of the PRC Securities Law, or Article 177,
which  became  effective  on  March  1,  2020,  no  overseas  securities  regulator  may  directly  conduct  investigations  or  collect  evidence  and  no
entities or individuals may provide documents or materials in connection with securities activities without proper authorization as stipulated
under Article 177. While detailed interpretation of or implementation rules under Article 177 have yet to be promulgated, the inability of an
overseas securities regulator to directly conduct investigations or collect evidence within China may further increase difficulties faced by you in
protecting your interests.

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If  we  are  classified  as  a  PRC  resident  enterprise  for  PRC  income  tax  purposes,  such  classification  could  result  in  unfavorable  tax
consequences to us and our non-PRC shareholders or ADS holders.

Under the PRC Enterprise Income Tax Law and its implementation rules, an enterprise established outside of the PRC with its “de
facto management body” within the PRC is considered a “resident enterprise” and will be subject to the enterprise income tax on its global
income  at  the  rate  of  25%.  The  implementation  rules  define  the  term  “de  facto  management  body”  as  the  body  that  exercises  full  and
substantial control and overall management over the business, productions, personnel, accounts and properties of an enterprise. On April 22,
2009, the STA issued the Circular of the STA on Issues Concerning the Identification of Chinese-Controlled Overseas Registered Enterprises as
Resident  Enterprises  in  Accordance  with  the  Actual  Standards  of  Organizational  Management,  as  amended  on  November  8,  2013  and
December 29, 2017 and partially invalid, known as STA Circular 82, which provides certain specific criteria for determining whether the “de
facto management body” of a PRC-controlled enterprise that is incorporated offshore is located in China. Although this circular only applies to
offshore enterprises controlled by PRC enterprises or PRC enterprise groups, not those controlled by PRC individuals or foreigners, the criteria
set forth in the circular may reflect the STA’s general position on how the “de facto management body” text should be applied in determining
the  tax  resident  status  of  all  offshore  enterprises.  According  to  STA  Circular  82,  an  offshore  incorporated  enterprise  controlled  by  a  PRC
enterprise or a PRC enterprise group will be regarded as a PRC tax resident by virtue of having its “de facto management body” in China and
will be subject to PRC enterprise income tax on its global income only if all of the following conditions are met: (i) the primary location of the
day-to-day  operational  senior  management  and  senior  management  department’s  performance  of  their  duties  is  in  the  PRC;  (ii)  decisions
relating to the enterprise’s financial and human resource matters are made or are subject to approval by organizations or personnel in the PRC;
(iii)  the  enterprise’s  primary  assets,  accounting  books  and  records,  company  seals,  and  board  and  shareholder  resolutions,  are  located  or
maintained in the PRC; and (iv) at least 50% of voting board members or senior executives habitually reside in the PRC.

We believe that ZTO Express (Cayman) Inc. is not a PRC resident enterprise for PRC tax purposes. See “Item 4. Information on the
Company—B. Business Overview—Regulation—Regulations Relating to Tax — Enterprise Income Tax.” However, the tax resident status of
an enterprise is subject to determination by the PRC tax authorities and uncertainties remain with respect to the interpretation of the term “de
facto  management  body.”  If  the  PRC  tax  authorities  determine  that  ZTO  Express  (Cayman)  Inc.  is  a  PRC  resident  enterprise  for  enterprise
income tax purposes, we may be required to withhold a 10% withholding tax from dividends we pay to our shareholders that are non-resident
enterprises, including the holders of our ADSs. In addition, nonresident enterprise shareholders (including our ADS holders) may be subject to
PRC tax on gains realized on the sale or other disposition of ADSs or ordinary shares, if such income is treated as sourced from within the
PRC. Furthermore, if we are deemed a PRC resident enterprise, dividends payable to our non-PRC individual shareholders (including our ADS
holders) and any gain realized on the transfer of ADSs or ordinary shares by such shareholders may be subject to PRC tax at a rate of 20%
unless a reduced rate is available under an applicable tax treaty. It is unclear whether non-PRC shareholders of ZTO Express (Cayman) Inc.
would  be  able  to  claim  the  benefits  of  any  tax  treaties  between  their  country  of  tax  residence  and  the  PRC  in  the  event  that  ZTO  Express
(Cayman) Inc. is treated as a PRC resident enterprise.

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We face uncertainty with respect to indirect transfers of equity interests in PRC resident enterprises by their non-PRC holding companies.

On  February  3,  2015,  the  STA  issued  a  Public  Notice  Regarding  Certain  Corporate  Income  Tax  Matters  on  Indirect  Transfer  of
Properties by Non-Tax Resident Enterprises, or STA Public Notice 7, which was recently amended on December 29, 2017. According to STA
Public  Notice  7,  where  a  non-resident  enterprise  indirectly  transfers  equities  and  other  properties  of  a  PRC  resident  enterprise  to  evade  its
obligation of paying enterprise income tax by implementing arrangements that are not for bona fide commercial purpose, such indirect transfer
shall be re-identified and recognized as a direct transfer of equities and other properties of the PRC resident enterprise. STA Public Notice 7
provides clearer criteria than STA Circular 698 for assessment of reasonable commercial purposes and has introduced safe harbors for internal
group restructurings and the purchase and sale of equity through a public securities market. STA Public Notice 7 also brings challenges to both
foreign transferor and transferee (or other person who is obligated to pay for the transfer) of taxable assets. PRC taxable assets include assets
attributed  to  an  establishment  or  place  of  business  in  China,  real  properties  located  in  China,  and  equity  investments  in  PRC  resident
enterprises, with respect of which gains from their transfer by a direct holder, being a non-PRC resident enterprise, would be subject to PRC
enterprise income taxes. Where a non-resident enterprise transfers taxable assets indirectly by disposing of the equity interests of an overseas
holding  company,  which  is  an  indirect  transfer,  the  non-resident  enterprise  as  either  the  transferor  or  the  transferee,  or  the  PRC  entity  that
directly owns the taxable assets, may report such indirect transfer to the relevant tax authority. Using a “substance over form” principle, the
PRC tax authority may disregard the existence of the overseas holding company if it lacks a reasonable commercial purpose and was clearly
established for the purpose of reducing, avoiding or deferring PRC tax. As a result, gains derived from such indirect transfer may be subject to
PRC enterprise income tax, and the transferee or other person who is obligated to pay for the transfer is obligated to withhold the applicable
taxes, currently at a rate of 10% for the transfer of equity interests in a PRC resident enterprise. Both the transferor and the transferee may be
subject to penalties under PRC tax laws if the transferee fails to withhold the taxes and the transferor fails to pay the taxes. According to the
Announcement of the State Taxation Administration on Matters Concerning Withholding of Income Tax of Non-resident Enterprises at Source,
or STA Announcement 37, which became effective on December 1, 2017 and amended on June 15, 2018, the withholding party shall, within
seven days of the day on which the withholding obligation occurs, declare and remit the withholding tax to the competent tax authority at its
locality. Where the withholding party fails to withhold and remit the income tax payable or is unable to perform its obligation in this regard, the
non-resident  enterprise  that  earns  the  income  shall,  declare  and  pay  the  tax  that  has  not  been  withheld  to  the  competent  tax  authority  at  the
place where the income occurs, and complete the Withholding Statement of the People’s Republic of China for Enterprise Income Tax.

We face uncertainties as to the reporting and other implications of certain past and future transactions where PRC taxable assets are
involved, such as offshore restructuring, sale of the shares in our offshore subsidiaries or investments. Our company may be subject to filing
obligations or taxed if our company is the transferor in such transactions and may be subject to withholding obligations if our company is the
transferee in such transactions, under STA Public Notice 7 and STA Announcement 37. For transfer of shares in our company by investors that
are non-PRC resident enterprises, our PRC subsidiaries may be requested to assist in the filing under STA Public Notice 7. As a result, we may
be required to expend valuable resources to comply with STA Public Notice 7 and STA Announcement 37 or to request the relevant transferors
from  whom  we  purchase  taxable  assets  to  comply  with  these  circulars,  or  to  establish  that  our  company  should  not  be  taxed  under  these
circulars, which may have a material adverse effect on our financial condition and results of operations.

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Discontinuation  of  any  of  the  preferential  tax  treatments  or  imposition  of  any  additional  taxes  could  adversely  affect  our  financial
condition and results of operations.

The  PRC  Enterprise  Income  Tax  Law  and  its  implementation  rules  permit  certain  “high  and  new  technology  enterprises  strongly
supported by the state,” or HNTE, which hold independent ownership of core intellectual property to enjoy a preferential enterprise income tax
rate of 15% subject to certain qualification criteria. Shanghai Zhongtongji Network Technology Co. Ltd., or Shanghai Zhongtongji Network,
our  wholly  owned  subsidiary,  was  recognized  by  relevant  PRC  government  authorities  as  an  HNTE,  on  November  12,  2020  and  therefore
became eligible for the preferential 15% enterprise income tax rate from November 12, 2020 to November 11, 2023 upon its filing with the
relevant tax authority. We cannot assure you that Shanghai Zhongtongji Network will continue to qualify as an HNTE when it is subject to
review in the future. Should Shanghai Zhongtongji Network lose this qualification for any reason, it will no longer enjoy the 15% preferential
tax rate, and its applicable enterprise income tax rate may increase to 25%. If Shanghai Zhongtongji Network does not maintain its status as an
HNTE,  our  financial  condition  and  results  of  operation  could  be  materially  and  adversely  affected.  In  addition,  four  of  our  subsidiaries
benefitted from the 15% preferential income tax rate by qualifying as enterprises under the Catalog of Encouraged Industries in the Western
Region, or Catalog of Encouraged Industries, for the years ended December 31, 2020 and 2021, and three of our subsidiaries benefitted from
the 15% preferential income tax rate by qualifying as enterprises under the Catalog of Encouraged Industries for the year ended December 31,
2022.  The  preferential  income  tax  rate  will  expire  in  December  2030.  Furthermore,  Shanghai  Zhongtongji  Network  applied  for  the  Key
Software  Enterprise  status  in  earlier  2020  and  obtained  the  status  from  relevant  PRC  government  authorities  in  September  2020.  With  this
status,  Shanghai  Zhongtongji  Network  was  entitled  to  a  preferential  tax  rate  of  10%  for  the  fiscal  year  of  2019,  which  contributed  to  the
decrease  of  income  tax  expense  of  RMB200.7  million  for  2019  and  was  recognized  in  2020.  Shanghai  Zhongtongji  Network  was  not
recognized as the Key Software Enterprise in 2021 and 2022. Shanghai Zhongtongji Network will apply for the Key Software Enterprise in
2023, however it remains uncertain whether Shanghai Zhongtongji Network will be eligible for the qualification in 2023 or in the future.

We may be required to register our operating offices outside of our residence addresses as branch offices under PRC law.

Under PRC law, a company setting up premises for business operations outside its residence address shall register and obtain business
licenses for branch offices at the competent local administration for market regulation. We may expand our delivery network in the future to
additional locations in China, and we may not be able to register branch offices which operate outside our company’s residence address in a
timely manner due to complex procedural requirements and relocation of branch offices from time to time. If the PRC regulatory authorities
determine that we are in violation of the relevant laws and regulations, we may be subject to penalties, including fines, confiscation of income
and  suspension  of  operation.  If  we  become  subject  to  these  penalties,  our  business,  results  of  operations,  financial  condition  and  prospects
could be adversely affected.

Our failure to fully comply with PRC labor-related laws may expose us to potential penalties.

Companies operating in China are required to participate in various government sponsored employee benefit plans, including certain
social  insurance,  housing  funds  and  other  welfare-oriented  payment  obligations,  and  contribute  to  the  plans  in  amounts  equal  to
certain  percentages  of  salaries,  including  bonuses  and  allowances,  of  our  employees  up  to  a  maximum  amount  specified  by  the  local
government  from  time  to  time  at  locations  where  we  operate  our  businesses.  The  requirement  of  employee  benefit  plans  has  not  been
implemented consistently by the local governments in China given the different levels of economic development in different locations. We did
not  pay,  or  were  not  able  to  pay,  certain  past  social  security  and  housing  fund  contributions  in  strict  compliance  with  the  relevant  PRC
regulations for and on behalf of our employees due to differences in local regulations and inconsistent implementation or interpretation by local
authorities in the PRC and varying levels of acceptance of the housing fund system by our employees. Although we have recorded accruals for
estimated  underpaid  amounts  in  our  financial  statements,  we  may  be  subject  to  fines  and  penalties  for  our  failure  to  make  payments  in
accordance with the applicable PRC laws and regulations. We may be required to make up the contributions for these plans as well as to pay
late fees and fines. We have not made any accruals for the interest on underpayments and penalties that may be imposed by the relevant PRC
government authorities in the financial statements. If we are subject to late fees or fines in relation to the underpaid employee benefits, our
financial condition and results of operations may be adversely affected.

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The PCAOB had historically been unable to inspect our auditor in relation to their audit work performed for our financial statements and
the inability of the PCAOB to conduct inspections of our auditor in the past has deprived our investors with the benefits of such inspections.

Our auditor, the independent registered public accounting firm that issues the audit report included elsewhere in this annual report, as
an  auditor  of  companies  that  are  traded  publicly  in  the  United  States  and  a  firm  registered  with  the  Public  Company  Accounting  Oversight
Board (United States), or the PCAOB, is subject to laws in the United States pursuant to which the PCAOB conducts regular inspections to
assess its compliance with the applicable professional standards. The auditor is located in mainland China, a jurisdiction where the PCAOB
was historically unable to conduct inspections and investigations completely before 2022.

As a result, we and investors in the ADSs were deprived of the benefits of such PCAOB inspections. The inability of the PCAOB to
conduct inspections of auditors in China in the past has made it more difficult to evaluate the effectiveness of our independent registered public
accounting  firm’s  audit  procedures  or  quality  control  procedures  as  compared  to  auditors  outside  of  China  that  are  subject  to  the  PCAOB
inspections.  On  December  15,  2022,  the  PCAOB  issued  a  report  that  vacated  its  December  16,  2021  determination  and  removed  mainland
China and Hong Kong from the list of jurisdictions where it is unable to inspect or investigate completely registered public accounting firms.
However,  if  the  PCAOB  determines  in  the  future  that  it  no  longer  has  full  access  to  inspect  and  investigate  completely  accounting  firms  in
mainland  China  and  Hong  Kong,  and  we  use  an  accounting  firm  headquartered  in  one  of  these  jurisdictions  to  issue  an  audit  report  on  our
financial statements filed with the Securities and Exchange Commission, we and investors in our ADSs would be deprived of the benefits of
such PCAOB inspections again, which could cause investors and potential investors in the ADSs to lose confidence in our audit procedures and
reported financial information and the quality of our financial statements.

Our  ADSs  may  be  prohibited  from  trading  in  the  United  States  under  the  HFCAA  in  the  future  if  the  PCAOB  is  unable  to  inspect  or
investigate  completely  auditors  located  in  China.  The  delisting  of  the  ADSs,  or  the  threat  of  their  being  delisted,  may  materially  and
adversely affect the value of your investment.

Pursuant to the HFCAA, if the SEC determines that we have filed audit reports issued by a registered public accounting firm that has
not been subject to inspections by the PCAOB for two consecutive years, the SEC will prohibit our shares or ADSs from being traded on a
national securities exchange or in the over-the-counter trading market in the United States.

On December 16, 2021, the PCAOB issued a report to notify the SEC of its determination that the PCAOB was unable to inspect or
investigate completely registered public accounting firms headquartered in mainland China and Hong Kong and our auditor was subject to that
determination. In May 2022, the SEC conclusively listed us as a Commission-Identified Issuer under the HFCAA following the filing of our
annual report on Form 20-F for the fiscal year ended December 31, 2021. On December 15, 2022, the PCAOB removed mainland China and
Hong Kong from the list of jurisdictions where it is unable to inspect or investigate completely registered public accounting firms. For this
reason, we do not expect to be identified as a Commission-Identified Issuer under the HFCAA after we file this annual report on Form 20-F for
the fiscal year ended December 31, 2022.

Each  year,  the  PCAOB  will  determine  whether  it  can  inspect  and  investigate  completely  audit  firms  in  mainland  China  and  Hong
Kong, among other jurisdictions. If the PCAOB determines in the future that it no longer has full access to inspect and investigate completely
accounting firms in mainland China and Hong Kong and we use an accounting firm headquartered in one of these jurisdictions to issue an audit
report  on  our  financial  statements  filed  with  the  Securities  and  Exchange  Commission,  we  would  be  identified  as  a  Commission-Identified
Issuer following the filing of the annual report on Form 20-F for the relevant fiscal year. In accordance with the HFCAA, our securities would
be  prohibited  from  being  traded  on  a  national  securities  exchange  or  in  the  over-the-counter  trading  market  in  the  United  States  if  we  are
identified as a Commission-Identified Issuer for two consecutive years in the future. Although our Class A ordinary shares have been listed on
the Hong Kong Stock Exchange and the ADSs and Class A ordinary shares are fully fungible, we cannot assure your that an active trading
market for our Class A ordinary shares on the Hong Kong Stock Exchange will be sustained or that the ADSs can be converted and traded with
sufficient market recognition and liquidity, if our shares and ADSs are prohibited from trading in the United States. A prohibition of being able
to trade in the United States would substantially impair your ability to sell or purchase our ADSs when you wish to do so, and the risk and
uncertainty  associated  with  delisting  would  have  a  negative  impact  on  the  price  of  our  ADSs.  Also,  such  a  prohibition  would  significantly
affect our ability to raise capital on terms acceptable to us, or at all, which would have a material adverse impact on our business, financial
condition, and prospects.

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RISKS RELATED TO OUR SHARES AND ADSs

We adopt different practices as to certain matters as compared with many other companies listed on the Hong Kong Stock Exchange.

We completed our public offering in Hong Kong in September 2020 and the trading of our Class A ordinary shares on the Hong Kong
Stock Exchange commenced on September 29, 2020 under the stock code “2057.” As a company listed on the Hong Kong Stock Exchange
pursuant to Chapter 19C of the Hong Kong Listing Rules, we are not subject to certain provisions of the Hong Kong Listing Rules pursuant to
Rule  19C.11,  including,  among  others,  rules  on  notifiable  transactions,  connected  transactions,  share  option  schemes,  content  of  financial
statements as well as certain other continuing obligations. In addition, in connection with the listing of our Class A ordinary shares on the Hong
Kong  Stock  Exchange,  we  obtained  a  number  of  waivers  and/or  exemptions  from  strict  compliance  with  the  Hong  Kong  Listing  Rules,  the
Companies  (Winding  Up  and  Miscellaneous  Provisions)  Ordinance,  the  Takeovers  Codes  and  the  SFO.  As  a  result,  we  will  adopt  different
practices as to those matters as compared with other companies listed on the Hong Kong Stock Exchange that do not enjoy those exemptions or
waivers.

Furthermore, if 55% or more of the total worldwide trading volume, by dollar value, of our Class A ordinary shares and ADSs over
our most recent fiscal year takes place on the Hong Kong Stock Exchange, the Hong Kong Stock Exchange will regard us as having a dual
primary listing in Hong Kong and we will no longer enjoy certain exemptions or waivers from strict compliance with the requirements under
the  Hong  Kong  Listing  Rules,  the  Companies  (Winding  Up  and  Miscellaneous  Provisions)  Ordinance,  the  Takeovers  Codes  and  the  SFO,
which could result in us having to amend our corporate structure and articles of association and our incurring of incremental compliance costs.

In November 2022, our board of directors approved a motion to pursue the voluntary conversion to dual-primary listing on the Hong
Kong Stock Exchange (the “Primary Conversion”), and authorized our senior management to proceed with the relevant preparatory work and
undertake the necessary procedures to complete the Primary Conversion. In December 2022, we received the acknowledgement from the Hong
Kong Stock Exchange in respect of the application for the Primary Conversion. The effective date (the “Effective Date”) on which the Primary
Conversion shall become effective is expected to be May 1, 2023. After the Primary Conversion, we will be dual primary listed on the Hong
Kong Stock Exchange and New York Stock Exchange, and our Class A ordinary shares and ADSs will continue to be traded on both stock
exchanges (as the case may be) and remain mutually fungible. The Primary Conversion is conditional upon and subject to, among other things,
compliance with the Hong Kong Listing Rules and the obtaining of the necessary waivers from the Hong Kong Stock Exchange, and we cannot
assure you that we can obtain the relevant waivers.

The  trading  prices  of  our  ADSs  and  Class  A  ordinary  shares  have  been  and  are  likely  to  continue  to  be  volatile,  which  could  result  in
substantial losses to holders of our Class A ordinary shares and/or ADSs.

The trading prices of our ADSs and Class A ordinary shares have been and are likely to continue to be volatile and could fluctuate
widely in response to a variety of factors, many of which are beyond our control. For example, the high and low closing prices of our ADSs on
NYSE in 2022 were US$16.80 and US$31.60, respectively. Likewise, the high and low closing prices of our Class A ordinary shares on the
Hong Kong Stock Exchange in 2022 were HK$131.90 and HK$246.00, respectively.

Fluctuation in the trading prices of our listed securities may occur due to broad market and industry factors, including the performance
and fluctuation of the market prices of other companies with business operations located mainly in China that have listed their securities in
Hong Kong and/or the United States. Furthermore, stock markets in general have experienced extreme price and volume fluctuations that have
often been unrelated or disproportionate to the operating performance of companies like us. Volatility or a lack of positive performance in the
trading price of our listed securities may also adversely affect our ability to retain key employees, most of whom have been granted options or
other equity incentives. In addition to market and industry factors, the price and trading volume for our listed securities may be highly volatile
for factors specific to our own operations, including the following:

● variations in our revenues, earnings and cash flow;

● announcements of new investments, acquisitions, strategic partnerships or joint ventures by us or our competitors;

● announcements of new offerings, solutions and expansions by us or our competitors;

● changes in financial estimates by securities analysts;

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● detrimental adverse publicity about us, our services or our industry;

● additions or departures of key personnel;

● release of lock-up or other transfer restrictions on our outstanding equity securities or sales of additional equity securities; and

● potential litigation or regulatory investigations.

Any of these factors may result in large and sudden changes in the volume and price at which our ADSs or Class A ordinary shares

will trade.

Our dual-class share structure with different voting rights will limit your ability to influence corporate matters and could discourage others
from pursuing any change of control transactions that holders of our Class A ordinary shares and ADSs may view as beneficial.

We have a dual-class share structure such that our ordinary shares consist of Class A ordinary shares and Class B ordinary shares. In
respect of matters requiring the votes of shareholders, on a poll holders of Class A ordinary shares are entitled to one vote per share, while
holders of Class B ordinary shares are entitled to ten votes per share based on our dual-class share structure. Our ADSs represent underlying
Class A ordinary shares. Each Class B ordinary share is convertible into one Class A ordinary share at any time by the holder thereof, while
Class  A  ordinary  shares  are  not  convertible  into  Class  B  ordinary  shares  under  any  circumstances.  Upon  any  sale,  transfer,  assignment  or
disposition of any Class B ordinary shares by a holder thereof to any person or entity which is not an affiliate of such holder or upon a change
of ultimate beneficial ownership of any Class B ordinary shares to any person who is not an affiliate of the holder of such Class B ordinary
shares, such Class B ordinary shares shall be automatically and immediately converted into the equal number of Class A ordinary shares.

As of the date of this annual report, Zto Lms Holding Limited, a British Virgin Islands company wholly beneficially owned by The
LMS Family Trust, with Mr. Meisong Lai as the settlor and Mr. Meisong Lai and his family members as beneficiaries, holds 206,100,000 Class
B  ordinary  shares.  Due  to  the  disparate  voting  powers  associated  with  our  dual-class  share  structure,  Mr.  Meisong  Lai  holds  77.6%  of  the
aggregate voting power of our company as of March 31, 2023. As a result of the dual-class share structure and the concentration of ownership,
Mr. Meisong Lai has considerable influence over matters such as decisions regarding mergers, consolidations and the sale of all or substantially
all of our assets, election of directors and other significant corporate actions. He may take actions that are not in the best interest of us or our
other shareholders. This concentration of ownership may discourage, delay or prevent a change in control of our company, which could have
the effect of depriving our other shareholders of the opportunity to receive a premium for their shares as part of a sale of our company and may
reduce the price of our listed securities. This concentrated control will limit your ability to influence corporate matters and could discourage
others  from  pursuing  any  potential  merger,  takeover  or  other  change  of  control  transactions  that  holders  of  Class  A  ordinary  shares  and/or
ADSs may view as beneficial.

As  we  are  listed  as  a  Grandfathered  Greater  China  Issuer  pursuant  to  Chapter  19C  of  the  Hong  Kong  Listing  Rules  (Secondary
Listings of Qualifying Issuers) with a WVR structure, certain shareholder protection measures and governance safeguards under Chapter 8A of
the  Hong  Kong  Listing  Rules  (Weighted  Voting  Rights)  do  not  apply  to  us  pursuant  to  Rule  8A.46  and  our  memorandum  and  articles  of
association  differ  from  Chapter  8A  in  a  number  of  ways.  As  a  result,  our  memorandum  and  articles  of  association  provide  less  shareholder
protection and have fewer governance safeguards than if our company were subject to Chapter 8A in its entirety.

Techniques employed by short sellers may drive down the market price of our ADSs.

Short  selling  is  the  practice  of  selling  securities  that  the  seller  does  not  own  but  rather  has  borrowed  from  a  third  party  with  the
intention of buying identical securities back at a later date to return to the lender. The short seller hopes to profit from a decline in the value of
the securities between the sale of the borrowed securities and the purchase of the replacement shares, as the short seller expects to pay less in
that purchase than it received in the sale. As it is in the short seller’s interest for the price of the security to decline, many short sellers publish,
or arrange for the publication of, negative opinions regarding the relevant issuer and its business prospects in order to create negative market
momentum and generate profits for themselves after selling a security short. These short attacks have, in the past, led to selling of shares in the
market.

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Public  companies  listed  in  the  United  States  that  have  substantially  all  of  their  operations  in  China  have  been  the  subject  of  short
selling. Much of the scrutiny and negative publicity has centered on allegations of a lack of effective internal control over financial reporting
resulting in financial and accounting irregularities and mistakes, inadequate corporate governance policies or a lack of adherence thereto and, in
many  cases,  allegations  of  fraud.  As  a  result,  many  of  these  companies  are  now  conducting  internal  and  external  investigations  into  the
allegations and, in the interim, are subject to shareholder lawsuits and/or U.S. government enforcement actions.

It is not clear what effect such negative publicity could have on us. If we were to become the subject of any unfavorable allegations,
whether  such  allegations  are  proven  to  be  true  or  untrue,  we  could  have  to  expend  a  significant  amount  of  resources  to  investigate  such
allegations  and/or  defend  ourselves.  While  we  would  strongly  defend  against  any  such  short  seller  attacks,  we  may  be  constrained  in  the
manner  in  which  we  can  proceed  against  the  relevant  short  seller  by  principles  of  freedom  of  speech,  applicable  state  law  or  issues  of
commercial  confidentiality.  Such  a  situation  could  be  costly  and  time-consuming  and  could  distract  our  management  from  growing  our
business. Even if such allegations are ultimately proven to be groundless, allegations against us could severely impact our business operations
and stockholder’s equity, and any investment in our ADSs could be greatly reduced or rendered worthless.

Certain existing shareholders have substantial influence over our company and their interests may not be aligned with the interests of our
other shareholders.

As of March 31, 2023, our directors and officers collectively own an aggregate of 79.4% of the total voting power of our outstanding
ordinary  shares.  As  a  result,  they  have  substantial  influence  over  our  business,  including  significant  corporate  actions  such  as  mergers,
consolidations, sales of all or substantially all of our assets, election of directors and other significant corporate actions. They may take actions
that are not in the best interest of us or our other shareholders. This concentration of ownership may discourage, delay or prevent a change in
control of our company, which could deprive our shareholders of an opportunity to receive a premium for their shares as part of a sale of our
company and may reduce the price of our Class A ordinary shares and ADSs. These actions may be taken even if they are opposed by our other
shareholders, including our ADS holders. In addition, the significant concentration of share ownership may adversely affect the trading price of
our Class A ordinary shares and/or ADSs due to investors’ perception that conflicts of interest may exist or arise.

We have granted, and may continue to grant, share incentives, which may result in increased share-based compensation expenses.

In  2016,  we  adopted  the  2016  Share  Incentive  Plan  for  the  purpose  of  granting  share-based  compensation  awards  to  employees,
directors and consultants to incentivize their performance and align their interests with ours. We account for compensation costs for all share
options using a fair value-based method and recognize expenses in our consolidated statements of comprehensive income in accordance with
U.S.  GAAP.  In  June  2016,  we  also  established  an  employee  shareholding  platform  to  allow  our  employees  in  the  PRC  to  receive  share
incentives.  We  account  for  shared-based  compensation  for  these  share  incentive  awards  using  a  fair  value-based  method  and  recognize
expenses  in  our  consolidated  statements  of  comprehensive  income  in  accordance  with  U.S.  GAAP.  We  will  incur  additional  share-based
compensation expenses in the future as we continue to grant share incentives using the ordinary shares reserved for this platform. See “Item 6.
Directors, Senior Management and Employees—B. Compensation of Directors and Executive Officers-2016 Share Incentive Plan” and “Item
6.  Directors,  Senior  Management  and  Employees—B.  Compensation  of  Directors  and  Executive  Officers—Employee  Share  Holding
Platform.” We believe the granting of share-based compensation is of significant importance to our ability to attract and retain key personnel
and employees, and we will continue to grant share-based compensation to employees in the future. As a result, our expenses associated with
share-based compensation may increase, which may have an adverse effect on our results of operations.

If securities or industry analysts do not publish research or reports about our business, or if they adversely change their recommendations
regarding our Class A ordinary shares and/or ADSs, the market price for our Class A ordinary shares and/or ADSs and trading volume
could decline.

The trading market for our Class A ordinary shares and/or ADSs will be influenced by research or reports that industry or securities
analysts publish about our business. If one or more analysts who cover us downgrade our Class A ordinary shares and/or ADSs, the market
price for our Class A ordinary shares and/or ADSs would likely decline. If one or more of these analysts cease to cover us or fail to regularly
publish reports on us, we could lose visibility in the financial markets, which in turn could cause the market price of or trading volume for our
Class A ordinary shares and/or ADSs to decline.

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The sale or availability for sale of substantial amounts of our listed securities could adversely affect their respective market price.

Sales of substantial amounts of our Class A ordinary shares and/or ADSs in the public market, or the perception that these sales could
occur, could adversely affect the market price of such securities and could materially impair our ability to raise capital through equity offerings
in the future. We cannot predict what effect, if any, market sales of securities held by our significant shareholders or any other shareholder or
the availability of these securities for future sale will have on the market price of our Class A ordinary shares and/or ADSs.

Negative publicity may harm our brand and reputation and have a material adverse effect on our business.

Negative  publicity  about  us,  including  our  services,  management,  business  model  and  practices,  compliance  with  applicable  rules,
regulations  and  policies,  or  our  network  partners  may  materially  and  adversely  harm  our  brand  and  reputation  and  have  a  material  adverse
effect on our business. We cannot assure you that we will be able to defuse any such negative publicity within a reasonable period of time, or at
all. Additionally, allegations, directly or indirectly against us, may be posted on the internet by anyone on a named or anonymous basis, and can
be  quickly  and  widely  disseminated.  Information  posted  may  be  inaccurate,  misleading  and  adverse  to  us,  and  it  may  harm  our  reputation,
business  or  prospects.  The  harm  may  be  immediate  without  affording  us  an  opportunity  for  redress  or  correction.  Our  reputation  may  be
negatively affected as a result of the public dissemination of negative and potentially inaccurate or misleading information about our business
and  operations,  which  in  turn  may  materially  adversely  affect  our  relationships  with  our  customers,  employees  or  business  partners,  and
adversely affect the price of our Class A ordinary shares and/or ADSs.

Because we do not expect to pay regular dividends in the foreseeable future, investors must mainly rely on price appreciation of our Class A
ordinary shares and/or ADSs for return on their investments.

We  intend  to  retain  most  of  our  available  funds  and  any  future  earnings  to  fund  the  development  and  growth  of  our  business.  On
March 14, 2023, our board of directors approved a special dividend of US$0.37 per ADS or share for 2022, and will be paid to shareholders of
record as of the close of business on April 6, 2023. Investors should not rely on an investment in our Class A ordinary shares and/or ADSs as a
source for any future dividend income.

Our board of directors has discretion as to whether to distribute dividends. In addition, our shareholders may by ordinary resolution
declare dividends, but no dividend may exceed the amount recommended by our directors. Even if our board of directors decides to declare and
pay  dividends,  the  timing,  amount  and  form  of  future  dividends,  if  any,  will  depend  on  our  future  results  of  operations  and  cash  flow,  our
capital requirements and surplus, the amount of distributions, if any, received by us from our subsidiaries, our financial condition, contractual
restrictions and other factors deemed relevant by our board of directors. Accordingly, the return on investments in our Class A ordinary shares
and/or ADSs will likely depend entirely upon any future price appreciation of such securities. There is no guarantee that our listed securities
will appreciate in value or even maintain the price at which investors purchased the securities. Investors may not realize a return on investment
in our Class A ordinary shares and/or ADSs and may even lose the entire investment.

Our memorandum and articles of association contain anti-takeover provisions that could have a material adverse effect on the rights of
holders of our Class A ordinary shares and ADSs.

Our memorandum and articles of association contain provisions that have the potential to limit the ability of others to acquire control
of our company or cause us to engage in change-of-control transactions. For example, such provisions include a dual-class share structure that
gives  greater  voting  power  to  the  Class  B  ordinary  shares  beneficially  owned  by  our  founder.  These  provisions  could  have  the  effect  of
depriving our shareholders of an opportunity to sell their shares at a premium over prevailing market prices by discouraging third parties from
seeking to obtain control of our company in a tender offer or similar transaction. Our board of directors has the authority, without further action
by our shareholders, to issue preferred shares in one or more series and to fix their designations, powers, preferences, privileges, and relative
participating,  optional  or  special  rights  and  the  qualifications,  limitations  or  restrictions,  including  dividend  rights,  conversion  rights,  voting
rights, terms of redemption and liquidation preferences, any or all of which may be greater than the rights associated with our ordinary shares,
in the form of ADS or otherwise. Preferred shares could be issued quickly with terms calculated to delay or prevent a change in control of our
company or make removal of management more difficult. If our board of directors decides to issue preferred shares, the price of our Class A
ordinary shares and/or ADSs may fall and the voting and other rights of the holders of our ordinary shares and/or ADSs may be materially and
adversely affected.

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You  may  face  difficulties  in  protecting  your  interests,  and  your  ability  to  protect  your  rights  through  Hong  Kong  or  U.S.  courts  may  be
limited, because we are incorporated under Cayman Islands law.

We  are  an  exempted  company  incorporated  under  the  laws  of  the  Cayman  Islands.  Our  corporate  affairs  are  governed  by  our
memorandum and articles of association, the Companies Act (As Revised) of the Cayman Islands and the common law of the Cayman Islands.
The rights of shareholders to take actions against the directors, actions by minority shareholders and the fiduciary duties of our directors to us
under Cayman Islands law are to a large extent governed by the common law of the Cayman Islands. The common law of the Cayman Islands
is  derived  in  part  from  comparatively  limited  judicial  precedent  in  the  Cayman  Islands  as  well  as  from  the  common  law  of  England,  the
decisions of whose courts are of persuasive authority, but are not binding, on a court in the Cayman Islands. The rights of our shareholders and
the  fiduciary  duties  of  our  directors  under  Cayman  Islands  law  are  not  as  clearly  established  as  they  would  be  under  statutes  or  judicial
precedent in some jurisdictions in the United States or in Hong Kong. In particular, the Cayman Islands has a less developed body of securities
laws  than  the  United  States  or  Hong  Kong.  For  example,  some  U.S.  states,  such  as  Delaware,  have  more  fully  developed  and  judicially
interpreted  bodies  of  corporate  law  than  the  Cayman  Islands.  In  addition,  Cayman  Islands  companies  may  not  have  standing  to  initiate  a
shareholder derivative action in a federal court of the United States or a Hong Kong court.

Shareholders of Cayman Islands exempted companies like us have no general rights under Cayman Islands law to inspect corporate
records (other than copies of our memorandum and articles of association, our register of mortgages and charges and any special resolution
passed  by  our  shareholders)  or  to  obtain  copies  of  lists  of  shareholders  of  these  companies.  Our  directors  have  discretion  under  our
memorandum and articles of association to determine whether or not, and under what conditions, our corporate records may be inspected by
our  shareholders,  but  are  not  obliged  to  make  them  available  to  our  shareholders.  This  may  make  it  more  difficult  for  you  to  obtain  the
information needed to establish any facts necessary for a shareholder motion or to solicit proxies from other shareholders in connection with a
proxy contest.

Certain corporate governance practices in the Cayman Islands, which is our home country, differ significantly from requirements for
companies  incorporated  in  other  jurisdictions  such  as  the  United  States  and  Hong  Kong.  To  the  extent  we  choose  to  follow  home  country
practice with respect to corporate governance matters, our shareholders may be afforded less protection than they otherwise would under rules
and regulations applicable to U.S. domestic issuers or companies incorporated in Hong Kong.

As  a  result  of  all  of  the  above,  our  public  shareholders  may  have  more  difficulty  in  protecting  their  interests  in  the  face  of  actions
taken by our management, members of the board of directors or controlling shareholders than they would as public shareholders of a company
incorporated in the United States or Hong Kong.

Certain judgments obtained against us by our shareholders may not be enforceable.

We are a Cayman Islands exempted company. We conduct our operations in China and substantially all of our assets are located in
China. In addition, many of our directors and senior management named in this annual report reside outside the United States or Hong Kong,
and most of the assets of these persons are located outside the United States or Hong Kong. As a result, it may be difficult or impossible for
shareholders to bring an action against us or against these individuals in the United States or Hong Kong in the event that shareholders believe
that their rights have been infringed under the U.S. federal securities laws, Hong Kong securities laws or otherwise. Even if shareholders are
successful  in  bringing  an  action  of  this  kind,  the  laws  of  the  Cayman  Islands  and  of  China  may  render  them  unable  to  enforce  a  judgment
against our assets or the assets of our directors and officers.

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Holders  of  our  ADSs  may  have  fewer  rights  than  holders  of  our  ordinary  shares  and  must  act  through  the  depositary  to  exercise  those
rights.

Holders  of  ADSs  do  not  have  the  same  rights  as  our  shareholders  and  may  only  exercise  the  voting  rights  with  respect  to  the
underlying Class A ordinary shares represented by the ADSs in accordance with the provisions of the deposit agreement. Holders of ADSs may
not call a shareholders’ meeting, and do not have any direct right to attend general meetings of our shareholders or to cast any votes at such
meetings. Under our memorandum and articles of association, an annual general meeting shall be called by not less than 21 days’ notice in
writing and any other general meeting (including an extraordinary general meeting) shall be called by not less than 14 days’ notice in writing.
Under the deposit agreement, ADS holders must vote by giving voting instructions to the depositary. If we ask for ADS holders’ instructions,
then upon receipt of such voting instructions, the depositary will try to vote the underlying Class A ordinary shares in accordance with these
instructions.  If  we  do  not  instruct  the  depositary  to  ask  for  ADS  holders’  instructions,  the  depositary  may  still  vote  in  accordance  with
instructions given by ADS holders, but it is not required to do so. ADS holders will not be able to directly exercise their rights to vote with
respect to the underlying Class A ordinary shares represented by the ADSs unless they withdraw the Class A ordinary shares and become the
registered holders of such Class A ordinary shares prior to the record date for the general meeting.

When a shareholders’ meeting is convened, holders of ADSs may not receive sufficient notice of a shareholders’ meeting to permit
withdrawal of the underlying Class A ordinary shares represented by their ADSs to allow them to cast their votes with respect to any specific
matter. If we ask for ADS holders’ instructions, the depositary will notify ADS holders of the upcoming vote and will arrange to deliver our
voting  materials  to  the  ADS  holders.  We  have  agreed  to  give  the  depositary  at  least  30  days’  prior  notice  of  our  shareholder  meetings.
Nevertheless, the depositary and its agents may not be able to send voting instructions to holders of ADSs or carry out their voting instructions
in a timely manner. We will make all reasonable efforts to cause the depositary to extend voting rights to holders of ADSs in a timely manner,
but we cannot assure that holders of ADSs will receive the voting materials in time to ensure that they can instruct the depositary to vote their
ADSs. Furthermore, the depositary and its agents will not be responsible for any failure to carry out any instructions to vote, for the manner in
which any vote is cast or for the effect of any such vote. As a result, holders of ADSs may not be able to exercise their rights to vote and may
have no legal remedy if the underlying Class A ordinary shares represented by their ADSs are not voted as they requested.

Holders of our ADSs may be subject to limitations on transfer of their ADSs.

Our ADSs are transferable on the books of the depositary. However, the depositary may close its books at any time or from time to
time when it deems expedient in connection with the performance of its duties. The depositary may close its books from time to time for a
number  of  reasons,  including  in  connection  with  corporate  events  such  as  an  offering  of  rights,  during  which  time  the  depositary  needs  to
maintain an exact number of ADS holders on its books for a specified period. The depositary may also close its books in emergencies, and on
weekends  and  public  holidays.  The  depositary  may  refuse  to  deliver,  transfer  or  register  transfers  of  our  ADSs  generally  when  our  share
register  or  the  books  of  the  depositary  are  closed,  or  at  any  time  if  we  or  the  depositary  thinks  it  is  advisable  to  do  so  because  of  any
requirement of law or of any government or governmental body, or under any provision of the deposit agreement, or for any other reason.

We are a foreign private issuer within the meaning of the rules under the Exchange Act, and as such we are exempt from certain provisions
applicable to United States domestic public companies.

Because we are a foreign private issuer under the Exchange Act, we are exempt from certain provisions of the securities rules and
regulations in the United States that are applicable to U.S. domestic issuers, including: (i) the rules under the Exchange Act requiring the filing
of quarterly reports on Form 10-Q or current reports on Form 8-K with the SEC; (ii) the sections of the Exchange Act regulating the solicitation
of  proxies,  consents,  or  authorizations  in  respect  of  a  security  registered  under  the  Exchange  Act;  (iii)  the  sections  of  the  Exchange  Act
requiring insiders to file public reports of their stock ownership and trading activities and liability for insiders who profit from trades made in a
short period of time; and (iv) the selective disclosure rules by issuers of material nonpublic information under Regulation FD.

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We are required to file with the SEC an annual report on Form 20-F within four months of the end of each fiscal year. In addition, we
intend to publish our results on a quarterly basis through press releases, distributed pursuant to the rules and regulations of the New York Stock
Exchange.  Press  releases  relating  to  financial  results  and  material  events  will  also  be  furnished  to  the  SEC  on  Form  6-K.  However,  the
information that we are required to file with or furnish to the SEC will be less extensive and less timely compared to that required to be filed
with the SEC by U.S. domestic issuers. As a result, investors may not be afforded the same protections or information, which would be made
available to investors, were they investing in a U.S. domestic issuer.

We  incur  increased  costs  as  a  result  of  being  a  public  company,  particularly  after  we  have  ceased  to  qualify  as  an  “emerging  growth
company.”

As  a  public  company,  we  incur  significant  legal,  accounting  and  other  expenses  that  we  did  not  incur  as  a  private  company.  The
Sarbanes-Oxley  Act  of  2002,  as  well  as  rules  subsequently  implemented  by  the  SEC  and  the  New  York  Stock  Exchange,  impose  various
requirements  on  the  corporate  governance  practices  of  public  companies.  We  expect  these  rules  and  regulations  to  increase  our  legal  and
financial compliance costs and to make some corporate activities more time-consuming and costlier. As we are no longer an “emerging growth
company,”  we  expect  to  incur  significant  expenses  and  devote  substantial  management  effort  toward  ensuring  compliance  with  the
requirements of Section 404 of the Sarbanes-Oxley Act of 2002 and the other rules and regulations of the SEC. For example, as a result of
becoming  a  public  company,  we  need  to  increase  the  number  of  independent  directors  and  adopt  policies  regarding  internal  controls  and
disclosure controls and procedures. We also expect that operating as a public company will make it more difficult and more expensive for us to
obtain director and officer liability insurance, and we may be required to accept reduced policy limits and coverage or incur substantially higher
costs to obtain the same or similar coverage. In addition, we incur additional costs associated with our public company reporting requirements.
It  may  also  be  more  difficult  for  us  to  find  qualified  persons  to  serve  on  our  board  of  directors  or  as  executive  officers.  We  will  also  incur
additional costs as a result of the Listing on the Hong Kong Stock Exchange. We are currently evaluating and monitoring developments with
respect to these rules and regulations, and we cannot predict or estimate with any degree of certainty the amount of additional costs we may
incur or the timing of such costs.

We were named as a defendant in certain putative shareholder class action lawsuits in the United States, and we may be involved in
more class action lawsuits in the future. See “Item 8. Financial Information—A. Consolidated Statements and Other Financial Information—
Legal Proceedings.” Such lawsuits could divert a significant amount of our management’s attention and other resources from our business and
operations, which could harm our results of operations and require us to incur significant expenses to defend the lawsuits. Any such class action
suit,  whether  or  not  successful,  could  harm  our  reputation  and  restrict  our  ability  to  raise  capital  in  the  future.  In  addition,  if  a  claim  is
successfully  made  against  us,  we  may  be  required  to  pay  significant  damages,  which  could  have  a  material  adverse  effect  on  our  financial
condition and results of operations.

There can be no assurance that we will not be a passive foreign investment company, or PFIC, for U.S. federal income tax purposes for any
taxable year, which could result in adverse U.S. federal income tax consequences to U.S. Holders of our ADSs, notes or Class A ordinary
shares.

We  will  be  considered  a  passive  foreign  investment  company,  or  PFIC,  for  any  taxable  year  if  either  (i)  75%  or  more  of  its  gross
income for such year consists of certain types of “passive” income (the “income test”); or (ii) 50% or more of the value of its assets (generally
determined on the basis of a quarterly average) during such year is attributable to assets that produce or are held for the production of passive
income (the “asset test”).

Although the law in this regard is unclear, we treat our consolidated VIE and its subsidiaries as being owned by us for United States
federal income tax purposes because we control their management decisions and we are entitled to substantially all of the economic benefits,
and,  as  a  result,  we  consolidate  their  results  of  operations  in  our  U.S.  GAAP  financial  statements  and  treat  them  as  being  owned  by  us  for
United  States  federal  income  tax  purposes.  If  it  were  determined,  however,  that  we  are  not  the  owner  of  our  consolidated  VIE  and  its
subsidiaries for U.S. federal income tax purposes, we may be treated as a PFIC for the current taxable year and in future taxable years.

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Assuming  that  we  are  the  owner  of  the  VIE  for  U.S.  federal  income  tax  purposes,  and  based  upon  our  income  and  assets,  and  the
market price of our ADSs, we do not believe we were a PFIC for the taxable year ended December 31, 2022 and we do not anticipate becoming
a  PFIC  in  the  current  taxable  year  or  in  the  foreseeable  future.  While  we  do  not  anticipate  being  or  becoming  a  PFIC  in  the  current  or
foreseeable taxable years, no assurance can be given in this regard because the determination of whether we will be or become a PFIC is a
factual determination made annually that will depend, in part, upon the composition of our income and assets. Fluctuations in the market price
of our Class A ordinary shares and/or ADSs may cause us to become a PFIC for the current or future taxable years because the value of our
assets for purposes of the asset test, including the value of our goodwill and other unbooked intangibles, may be determined by reference to the
market price of our Class A ordinary shares and/or ADSs from time to time (which may be volatile). If our market capitalization subsequently
declines, we may be or become classified as a PFIC for the current taxable year or future taxable years.

If  we  are  a  PFIC  in  any  taxable  year,  a  U.S.  Holder  (as  defined  in  “Item  10.  Additional  Information—E.  Taxation—United  States
Federal  Income  Tax  Considerations”)  may  incur  significantly  increased  United  States  income  tax  on  gain  recognized  on  the  sale  or  other
disposition of the ADSs or Class A ordinary shares or on the notes and on the receipt of distributions on the ADSs or Class A ordinary shares
(and certain constructive distributions on the notes) to the extent such distribution is treated as an “excess distribution” under the United States
federal income tax rules, and such U.S. Holder may be subject to burdensome reporting requirements. Further, if we are a PFIC for any year
during which a U.S. Holder holds our ADSs, Class A ordinary shares, or the notes, we will generally continue to be treated as a PFIC for all
succeeding years during which such U.S. Holder holds our ADSs, Class A ordinary shares, or the notes. For more information, see Item 10.
Additional Information—E. Taxation—United States Federal Income Tax Considerations—United States Federal Income Tax Rules.

The  different  characteristics  of  the  capital  markets  in  Hong  Kong  and  the  U.S.  may  negatively  affect  the  trading  prices  of  our  Class  A
ordinary shares and/or ADSs.

As dual-listed company, we are subject to Hong Kong and NYSE listing and regulatory requirements concurrently. The Hong Kong
Stock  Exchange  and  NYSE  have  different  trading  hours,  trading  characteristics  (including  trading  volume  and  liquidity),  trading  and  listing
rules, and investor bases (including different levels of retail and institutional participation). As a result of these differences, the trading prices of
our Class A ordinary shares and our ADSs may not be the same, even allowing for currency differences. Fluctuations in the price of our ADSs
due to circumstances peculiar to the U.S. capital markets could materially and adversely affect the price of our Class A ordinary shares, or vice
versa. Certain events having significant negative impact specifically on the U.S. capital markets may result in a decline in the trading price of
our Class A ordinary shares notwithstanding that such event may not impact the trading prices of securities listed in Hong Kong generally or to
the same extent, or vice versa.

Exchange between our Class A ordinary shares and our ADSs may adversely affect the liquidity and/or trading price of each other.

Our ADSs are currently traded on the NYSE. Subject to compliance with U.S. securities law and the terms of the deposit agreement,
holders of our Class A ordinary shares may deposit Class A ordinary shares with the depositary in exchange for the issuance of our ADSs. Any
holder  of  ADSs  may  also  withdraw  the  underlying  Class  A  ordinary  shares  represented  by  the  ADSs  pursuant  to  the  terms  of  the  deposit
agreement for trading on the Hong Kong Stock Exchange. In the event that a substantial number of Class A ordinary shares are deposited with
the  depositary  in  exchange  for  ADSs  or  vice  versa,  the  liquidity  and  trading  price  of  our  Class  A  ordinary  shares  on  the  Hong  Kong  Stock
Exchange and our ADSs on the NYSE may be adversely affected.

The time required for the exchange between Class A ordinary shares and ADSs might be longer than expected and investors might not be
able to settle or effect any sale of their securities during this period, and the exchange of Class A ordinary shares into ADSs involves costs.

There is no direct trading or settlement between the NYSE and the Hong Kong Stock Exchange on which our ADSs and our Class A
ordinary shares are respectively traded. In addition, the time differences between Hong Kong and New York, unforeseen market circumstances
or other factors may delay the deposit of Class A ordinary shares in exchange of ADSs or the withdrawal of Class A ordinary shares underlying
the ADSs. Investors will be prevented from settling or effecting the sale of their securities during such periods of delay. In addition, there is no
assurance that any exchange of Class A ordinary shares into ADSs (and vice versa) will be completed in accordance with the timelines that
investors may anticipate.

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Furthermore, the depositary for the ADSs is entitled to charge holders fees for various services including for the issuance of ADSs
upon deposit of Class A ordinary shares, cancelation of ADSs, distributions of cash dividends or other cash distributions, distributions of ADSs
pursuant to share dividends or other free share distributions, distributions of securities other than ADSs and annual service fees. As a result,
shareholders who exchange Class A ordinary shares into ADSs, and vice versa, may not achieve the level of economic return the shareholders
may anticipate.

An active trading market for our Class A ordinary shares on the Hong Kong Stock Exchange might not be sustained and trading prices of
our Class A ordinary shares might fluctuate significantly.

We cannot assure you that an active trading market for our ordinary shares on the Hong Kong Stock Exchange will be sustained. The
trading price or liquidity for our ADSs on the NYSE might not be indicative of those of our Class A ordinary shares on the Hong Kong Stock
Exchange. If an active trading market of our Class A ordinary shares on the Hong Kong Stock Exchange is not sustained, the market price and
liquidity of our Class A ordinary shares could be materially and adversely affected.

In 2014, the Hong Kong, Shanghai and Shenzhen Stock Exchanges collaborated to create an inter-exchange trading mechanism called
Stock Connect that allows international and mainland Chinese investors to trade eligible equity securities listed in each other’s markets through
the  trading  and  clearing  facilities  of  their  home  exchange.  Stock  Connect  currently  covers  over  2,000  equity  securities  trading  in  the  Hong
Kong, Shanghai and Shenzhen markets. Stock Connect allows mainland Chinese investors to trade directly in eligible equity securities listed on
the Hong Kong Stock Exchange, known as Southbound Trading; without Stock Connect, mainland Chinese investors would not otherwise have
a direct and established means of engaging in Southbound Trading. In October 2019, the Shanghai and Shenzhen Stock Exchanges separately
announced  their  amended  implementation  rules  in  connection  with  Southbound  Trading  to  include  shares  of  WVR  companies  to  be  traded
through Stock Connect. However, since these rules are relatively new, there remains uncertainty as to the implementation details, especially
with respect to shares of those companies with a secondary listing on the Hong Kong Stock Exchange. It is unclear whether and when the Class
A  ordinary  shares  of  our  company,  a  WVR  company  with  a  secondary  listing  in  Hong  Kong,  will  be  eligible  to  be  traded  through  Stock
Connect, if at all. The ineligibility or any delay of our Class A ordinary shares for trading through Stock Connect will affect mainland Chinese
investors’ ability to trade our Class A ordinary shares and therefore may limit the liquidity of the trading of our Class A ordinary shares on the
Hong Kong Stock Exchange.

There is uncertainty as to whether Hong Kong stamp duty will apply to the trading or conversion of our ADSs.

In connection with our initial public offering of Class A ordinary shares in Hong Kong, or the Hong Kong IPO, we have established a
branch register of members in Hong Kong, or the Hong Kong share register. Our Class A ordinary shares that are traded on the Hong Kong
Stock Exchange, including those issued in the Hong Kong IPO and those that may be converted from ADSs, are registered on the Hong Kong
share register, and the trading of these Class A ordinary shares on the Hong Kong Stock Exchange will be subject to the Hong Kong stamp
duty. To facilitate ADS-ordinary share conversion and trading between NYSE and the Hong Kong Stock Exchange, we also moved a portion of
our issued Class A ordinary shares from our register of members maintained in the Cayman Islands to our Hong Kong share register.

Under the Hong Kong Stamp Duty Ordinance, any person who effects any sale or purchase of Hong Kong stock, defined as stock the
transfer of which is required to be registered in Hong Kong, is required to pay Hong Kong stamp duty. The ad valorem stamp duty is currently
set at a total rate of 0.26% of the greater of the consideration for, or the value of, shares transferred, with 0.13% payable by each of the buyer
and the seller.

To  the  best  of  our  knowledge,  Hong  Kong  stamp  duty  has  not  been  levied  in  practice  on  the  trading  or  conversion  of  ADSs  of
companies that are listed in both the United States and Hong Kong and that have maintained all or a portion of their ordinary shares, including
ordinary  shares  underlying  ADSs,  in  their  Hong  Kong  share  registers.  However,  it  is  unclear  whether,  as  a  matter  of  Hong  Kong  law,  the
trading or conversion of ADSs of these dual-listed companies constitutes a sale or purchase of the underlying Hong Kong-registered ordinary
shares that is subject to Hong Kong stamp duty. We advise investors to consult their own tax advisors on this matter. If Hong Kong stamp duty
is determined by the competent authority to apply to the trading or conversion of our ADSs, the trading price and the value of your investment
in our Class A ordinary shares and/or ADSs may be affected.

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ITEM 4.         INFORMATION ON THE COMPANY

A.          History and Development of the Company

We  commenced  our  express  delivery  service  business  through  Shanghai  Zhongtongji  Express  Service  Co.,  Ltd.,  or  Shanghai
Zhongtongji, in Shanghai, China in January 2009. Prior to 2014, we operated express delivery services in Shanghai, Anhui Province, Jiangsu
Province and Zhejiang Province through Shanghai Zhongtongji, which authorized and cooperated with third-party business partners to operate
ZTO-branded express delivery services elsewhere in China.

In  January  2013,  the  shareholders  who  separately  owned  Shanghai  Zhongtongji  and  15  network  partners  located  in  the  cities  and
provinces  mentioned  above,  established  ZTO  Express,  as  the  holding  company  to  hold  the  businesses  of  Shanghai  Zhongtongji  and  the  15
network partners.

In January 2014, ZTO Express acquired businesses and assets of Shanghai Zhongtongji and eight network partners that were wholly

owned by some of the shareholders who formed ZTO Express.

In October 2015, ZTO Express and its wholly owned subsidiaries acquired express delivery businesses from 16 network partners and

their respective shareholders in exchange for equity interest in ZTO Express (Cayman) Inc. and cash.

In April 2015, ZTO Express (Cayman) Inc. was incorporated under the laws of the Cayman Islands as our offshore holding company
to  facilitate  financing  and  offshore  listing.  Upon  its  incorporation,  ZTO  Express  (Cayman)  Inc.  issued  600,000,000  ordinary  shares  to  the
British  Virgin  Islands  holding  vehicles  of  the  then  shareholders  of  ZTO  Express,  in  proportion  to  these  shareholders’  then  respective
share percentage in ZTO Express. ZTO Express (Cayman) Inc. established ZTO Express Limited in British Virgin Islands as its wholly-owned
subsidiary in April 2015. ZTO Express Limited subsequently established ZTO Express (Hong Kong) Limited as its wholly owned subsidiary in
May 2015.

In July 2015, ZTO Express (Hong Kong) Limited established a wholly owned PRC subsidiary, Shanghai Zhongtongji Network. Due to
the PRC legal restrictions on foreign ownership in companies that provide mail delivery services in China, we carry out our express delivery
business  through  ZTO  Express,  a  domestic  PRC  company,  equity  interests  in  which  are  held  by  PRC  citizens  and  companies  established  in
Shanghai China.

Zhongtongji Network entered into a series of contractual arrangements, including an exclusive call option agreement, an equity pledge
agreement, a voting rights proxy agreement, as described in more detail below, irrevocable powers of attorney and an exclusive consulting and
services agreement and its supplemental agreement, with ZTO Express and its shareholders, and obtained spousal consent letters by the spouses
of  six  key  shareholders  of  ZTO  Express.  These  shareholders  are  Messrs.  Meisong  Lai,  Jianfa  Lai,  Jilei  Wang,  Xiangliang  Hu,  Shunchang
Zhang and Xuebing Shang, collectively holding 73.8% of equity interest in ZTO Express.

As a result of these contractual arrangements, we are able to direct the activities of, and are the primary beneficiary of, ZTO Express.
ZTO Express is therefore the consolidated affiliated entity, or the VIE, which generally refers to an entity in which we do not have any equity
interests  but  whose  financial  results  are  consolidated  into  our  consolidated  financial  statements  in  accordance  with  U.S.  GAAP  because  we
have  effective  financial  control  over,  and  are  the  primary  beneficiary  of,  that  entity.  We  treat  ZTO  Express  and  its  subsidiaries  as  the
consolidated  affiliated  entities  under  U.S.  GAAP  and  have  consolidated  their  financial  results  in  our  consolidated  financial  statements  in
accordance with U.S. GAAP. However, those contractual arrangements may not be as effective in providing us with the ability to direct the
operational activities as direct ownership.

On October 27, 2016, our ADSs commenced trading on the NYSE under the symbol “ZTO.” We raised from our initial public offering

approximately $1.4 billion in net proceeds after deducting underwriting commissions and the offering expenses payable by us.

In  May  2017,  we  announced  a  US$300  million  share  repurchase  program  and  repurchased  an  aggregate  of  9,759,888  ADSs  at  an

average purchase price of US$14.12, including repurchase commissions, under this program as of May 21, 2018.

In May 2018, Alibaba and Cainiao Network entered into a strategic transaction with us. Pursuant to the transaction terms, investors led
by Alibaba and Cainiao Network invested US$1.38 billion in our company in exchange for approximately 10% of our equity interest at that
time and obtained certain shareholder rights in our company. The transaction was completed in June 2018.

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In  June  2018,  we  made  a  strategic  investment  of  approximately  US$168  million  to  acquire  approximately  15%  of  equity  stake  in
Cainiao Post, Cainiao Network’s network of last-mile delivery stations. Our strategic investment in Cainiao Post was done in conjunction with
four other leading express delivery companies in China, including YTO Express, STO Express, Yunda Express, and Best Inc., in the aggregate
amount of approximately US$495 million.

In  November  2018,  we  announced  a  new  share  repurchase  program  whereby  we  were  authorized  to  repurchase  our  own  Class  A
ordinary shares, in the form of ADSs, with an aggregate value of up to US$500 million during an 18-month period thereafter. The term of the
share repurchase plan was extended to June 30, 2021 as approved by our board in March 2020. In March 2021, the board of directors approved
changes  to  the  share  repurchase  program,  increasing  the  aggregate  value  of  shares  that  may  be  repurchased  from  US$500  million  to  US$1
billion  and  extending  the  effective  time  by  two  years  through  June  30,  2023.  In  November  2022,  the  board  of  directors  approved  further
changes to the share repurchase program, increasing the aggregate value of shares that may be repurchased from US$1 billion to US$1.5 billion
and extending the effective time by one year through June 30, 2024. As of March 31, 2023, we have purchased an aggregate of 36,560,249
ADSs at a weighted average purchase price of US$25.20 per ADS, including repurchase commissions.

On September 29, 2020, our Class A ordinary shares commenced trading on the Main Board of the Hong Kong Stock Exchange under
the  stock  code  “2057.”  We  raised  from  our  listing  in  Hong  Kong  approximately  HK$11.1  billion  (US$1.4  billion)  in  net  proceeds  after
deducting underwriting commissions and the offering expenses payable by us.

In September 2022, we completed an offering of US$1 billion in aggregate principal amount of convertible senior notes due 2027, or
the 2027 Notes. The 2027 Notes bear interest at a rate of 1.50% per year, payable semiannually in arrears on March 1 and September 1 of each
year, beginning on March 1, 2023. The 2027 Notes will mature on September 1, 2027, unless earlier redeemed, repurchased or converted in
accordance with their terms prior to such date. The holders may require us to repurchase for cash all or part of 2027 Notes on September 2,
2025, or upon a fundamental change, at a repurchase price equal to 100% of the principal amount of the Notes to be repurchased, plus accrued
and  unpaid  interest.  In  connection  with  the  offering  of  the  2027  Notes,  we  have  entered  into  capped  call  transactions  with  certain
counterparties. The cap price of the capped call transactions is initially US$36.48 per ADS and is subject to adjustment under the terms of the
capped call transactions.

In  November  2022,  our  board  of  directors  approved  a  motion  to  pursue  the  Primary  Conversion,  and  authorized  our  senior
management to proceed with the relevant preparatory work and undertake the necessary procedures to complete the Primary Conversion. In
December  2022,  we  received  the  acknowledgement  from  the  Hong  Kong  Stock  Exchange  in  respect  of  the  application  for  the  Primary
Conversion. The Effective Date on which the Primary Conversion shall become effective is expected to be May 1, 2023. After the Primary
Conversion, we will be a dual primary listed company on the Hong Kong Stock Exchange and NYSE, and our Class A ordinary shares and
ADSs  will  continue  to  be  traded  on  both  stock  exchanges  (as  the  case  may  be)  and  remain  mutually  fungible.  The  Primary  Conversion  is
conditional upon and subject to, among other things, the compliance with the Hong Kong Listing Rules, and the obtaining of the necessary
waivers from the Hong Kong Stock Exchange, and we cannot assure you that we can obtain the relevant waivers. See “Item 3. Key Information
—D. Risk Factors—Risks Related to Our Shares and ADSs—We adopt different practices as to certain matters as compared with many other
companies listed on the Hong Kong Stock Exchange.”

Our  principal  executive  offices  are  located  at  Building  One,  No.1685  Huazhi  Road,  Qingpu  District,  Shanghai,  201708,  People’s
Republic of China. Our telephone number at this address is +86 21 5980-4508. Our registered office in the Cayman Islands is located at the
offices of Maples Corporate Services Limited, PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands. SEC maintains an
Internet site that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the
SEC on www.sec.gov. You can also find information on our website http://ir.zto.com. The information contained on our website is not a part of
this annual report.

B.           Business Overview

We  are  a  leading  express  delivery  company  in  China.  Through  our  network  and  together  with  our  network  partners,  we  provide

domestic and international express delivery services supplemented by other value-added services.

We have developed an extensive and reliable delivery network in China. As of December 31, 2022, our network infrastructure consists
of  98  sorting  hubs  with  458  automation  lines,  over  3,750  line-haul  routes  serviced  by  over  11,000  self-owned  line-haul  vehicles,  and
approximate 5,900 direct network partners operating over 31,000 pickup/delivery outlets and over 80,000 last-mile posts. Our network covers
over 99% of cities and counties in China.

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Service Offerings by US and Our Network Partners

We mainly provide express deliveries in China of parcels weighing under 50 kilograms with expected delivery time ranging from 24

to 72 hours. Our delivery time has improved over time.

The following chart sets out the services provided by us and our network partners.

Key Category
Domestic Express

Express Delivery

Enterprise Customer
Services
Ancillary Services(1)

International Express

Regional
Cross-border

Service Offerings

●     Intra-city Delivery
●     Inter-city Delivery
●     Customized one-stop express delivery solution for key

accounts

●     Cash-on-Delivery Service
●     Alternative Address Pick-up & Delivery
●     Proof-of-delivery Collection
●     Parcel Interception Service
●     Reverse Logistics
●     Others
●     Hong Kong/Taiwan Door-to-Door Express Service
●     International express services to key overseas markets

in cooperation with business partners

(1) Alternative  Address  Pick-up  &  Delivery  service  enables  the  sender  to  change  the  pick-up  and  destination  address.  Proof-of-delivery
Collection service is a kind of service where we collect the receipt signed by the recipient upon successfully delivering a parcel and send it
to the sender. Parcel Interception Service allows senders to intercept and redirect a parcel before it is scheduled for delivery or delivered to
its destination. As to Reverse Logistics service, the senders, such as the merchants on e-commerce platforms, may entrust us to pick up
goods from the designated addresses, such as consumer’s home and retail stores, and deliver the goods to the designated addresses, such as
factories and warehouses.

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Express delivery service process

The following diagram illustrates the process for the completion of a typical domestic delivery order in our network.

The full delivery fees collected by pickup outlets upfront from the senders typically comprise of (i) the pickup service fees, (ii) the
network transit fees payable to our company; and (iii) the last-mile delivery fees payable to network partners who operate the delivery outlets,
and individual couriers. After collection, pickup outlets would keep the pickup service fees, and pay the network transit fees and the last-mile
delivery fees to our company. We would then pass the last-mile delivery fees on to the applicable network partners who in turn would settle
with individual couriers accordingly. Since the third quarter of 2020, we have started to credit a portion of the last-mile delivery fees directly
into the corresponding individual couriers’ electronic accounts maintained in our settlement system. The specific proportion is determined by
the network partners, subject to the dollar amount per delivery set by us.

Step 1: Parcel Pickup. A pickup outlet operated by our network partner arranges for a courier to collect the parcel from the sender
(such as a merchant on e-commerce platform or an enterprise customer) once the pickup outlet has received a delivery order. Unless the sender
chooses pay-at-arrival service, the pickup outlet collects the full delivery service fee upfront from the sender at the time of pickup. All collected
parcels are then forwarded to our regional sorting hub once or twice per day depending on parcel volume. Typically, parcels that are picked up
before 6 p.m. will be shipped to our sorting hub on the same day. Each parcel is assigned a waybill with a unique tracking number and barcode
which, together with our automated systems, allows us to track the status of each individual parcel throughout the entire pickup, sorting and
delivery process.

Step 2: Parcel Sorting and Line-Haul Transportation. Upon the receipt of parcels shipped from various pickup outlets from locations
in their respective coverage area, the sorting hub sorts, further packs and dispatches parcels to the destination sorting hub. We provide line-haul
transportation services between sorting hubs. Barcodes on each waybill attached to the parcels are scanned as they go through each sorting and
transportation gateway, allowing us to keep track of the delivery service status of each parcel.

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Step 3: Parcel Delivery.    Our destination sorting hub unloads and sorts the parcels, which are then delivered to the recipients by the
delivery outlets operated by our network partners. Once the recipient signs the waybill to confirm receipt, a full-service cycle is completed, and
settlement of the delivery service fee promptly ensues in our network payment settlement system.

Express delivery service pricing

The network transit fees that we charge our network partners for the express delivery services we provide to them primarily consist of
(i) a fixed amount for a waybill attached to each parcel and (ii) a variable amount per parcel for sorting and line-haul transportation based on
parcel  weight  and  route  distance.  We  evaluate  our  pricing  and  make  adjustments  from  time  to  time  based  on  our  operating  costs,  market
conditions and competitions as well as our service quality. For our direct network partners at the provincial level, we provide fee discounts to
those who significantly outperform the performance targets that we set.

Our service pricing is also be affected by the pricing adopted by our network partners, who have full discretion over the pricing of
their  services;  such  pricing  is  reflected  in  the  amount  of  full  delivery  service  fees  they  collect  upfront  from  senders.  Our  network  partners
determine their pricing mainly based on their total costs, which primarily consists of the network transit fees we charge, the last-mile delivery
fees  payable  to  the  delivery  network  partners,  as  well  as  the  outlet  operating  costs.  We  provide  guidelines  to  set  the  last-mile  delivery  fees
together  with  network  partners  operating  delivery  outlets,  where  the  guidelines  are  based  on  a  variety  of  factors  including  the  economic
environment, market conditions and business conditions of the outlets. We are able to monitor the “fee sharing” mechanism between pickup
and delivery outlets as the guidelines are implemented and the fees are payable through our system. Our network partners also consider other
factors including market conditions and competition as well as their service quality. We do not set any explicit limitations on pricing and allow
pricing latitude to our network partners so that they can effectively respond to the competitive dynamics in their local markets with tailor-made
pricing based on the business volume and long-term prospect of each sender. Historically, the delivery service fees our network partners are
able to charge have declined over time, partially as a result of competitive pressure.

Other logistics services

Building on our core express delivery business, we strive to become an integrated logistics service provider. We are expanding our
service  offerings  with  a  goal  to  build  an  ecosystem  featuring  express  delivery,  less-than-truckload,  cross-border,  warehousing,  aviation,
commerce  and  more.  For  example,  we  provide  less-than-truckload  (LTL)  logistics  services  with  a  focus  on  heavy  cargo  and  international
express  delivery  services  in  Southeast  Asia,  Africa  and  other  countries;  we  also  provide  customers  with  integrated  logistics  solutions  for
warehousing,  distribution  and  transportation.  Furthermore,  we  provide  freight  forwarding  services  through  the  acquired  business  of  China
Oriental Express Co., Ltd. and its subsidiaries, which is a major freight forwarding and international logistics services provider in Hong Kong
and Shenzhen. Furthermore, we are also expanding into air cargo business.

Our Network and Infrastructure

Our  network  consists  of  (i)  our  directly  operated  core  sorting  hubs  and  line-haul  transportation  network  and  (ii)  network  partner-

operated outlets, as well as last-mile posts, across China.

Sorting hubs

Our  sorting  hubs  are  connected  by  the  line-haul  transportation  network  we  operate.  Each  sorting  hub  collects  parcels  from  outlets
within  its  coverage  area,  sorts  parcels  according  to  their  destination  and  dispatches  them  to  the  appropriate  destination  sorting  hub.  As  of
December 31, 2022, we operated 87 sorting hubs and our business partners operated 11 sorting hubs.

The sorting hubs operated by our business partners are located in remote areas in China and we work closely with independent third-
party owners to effectively operate those hubs. In addition to the sorting hubs, our network partners also operate sorting facilities in certain
remote areas in China.

65 of the sorting hubs operated by us are located on premises we own, for 36 of which we also lease additional areas, and 22 of the
sorting  hubs  operated  by  us  are  located  on  leased  premises.  We  plan  to  make  long-term  investments  in  land  and  facilities  on  self-owned
premises to support the stability of our operations. From time to time, we also provide temporary warehousing services to certain key account
customers to store their products close to their target demographics.

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We  have  continuously  adopted  new  technology  solutions  in  automation  hardware  and  software  to  enhance  the  efficiency  of  our
operations. For example, we adopted telescopic conveyor belts for loading and unloading trucks in 2015, as well as fully integrated dynamic-
weighing machines capable of measuring the dimensions and weight of parcels simultaneously at a high speed without having to stop the flow
of packages. In addition, we work with technology companies and academic institutions to customize and upgrade existing design concepts.
For  example,  we  successfully  collaborated  with  the  Chinese  Academy  of  Sciences  in  the  Academy’s  development  of  several  variations  of
automated  sorting  equipment  since  2015.  We  have  also  developed  and  continuously  re-engineered  sophisticated  software  (including  data-
enabled  algorithm,  real-time  analytics  and  recalibration)  to  support  high-speed  sorting  in  order  to  ensure  fast  and  reliable  package  data
capturing and dispatch, and to reduce sorting errors and costs of re-work. In particular, we utilize an image-based learning algorithm in our
safety inspection of packages to recognize prohibited illegal items during our inspection process and to reduce human error. The number and
capacity of our automated sorting lines increased substantially from eight in 2016 (all of which were for small parcels) to 458 in 2022 (206 of
which were for large parcels and the remaining 252 were for small parcels).

Line-haul transportation network

We connect our sorting hubs with approximately 3,750 well-planned line-haul routes. Our line-haul transportation network is serviced
primarily by (i) our own fleet, and (ii) certain independent third-party vehicles. We control the route planning and vehicle dispatch of our entire
line-haul transportation network.

As of December 31, 2022, our own fleet consisted of over 11,000 trucks, of which approximately 9,700 are high capacity 15 to 17-
meter-long trailer models. We also contract other independent third-party transportation companies to fulfil additional capacity needs, most of
which  are  single  trip  transportation  when  we  foresee  a  low  return  trip  truckload.  We  carefully  review  the  operating  history,  fleet  condition,
reliability and other comprehensive criteria of the bidders to select only suitable providers.

In order to further improve our operating efficiencies as volume increases, we have systematically increased the proportion of high
capacity 15- to 17-meter-long trailer models within our fleet from 39% in 2016 to 72% in 2019 and further to 88% in 2022 to optimize unit
output and reduce cost. Moreover, we have established a systematic data and technology driven program to optimize trailer designs to reduce
costs  as  well  as  enable  digital  tracking  for  real-time  analytics  of  our  vehicles.  Further,  we  also  helped  develop  improved  vehicle  parts  and
patented trailer designs. For example, our proprietary patented design of curved aluminum trailer is not only lighter but also more aerodynamic
compared with traditional square-shaped steel containers. The higher capacity of these trailers (145m3 rather than 127m3) and lighter weight
(6,700kg/ea  rather  than  9,000kg/ea)  contributes  to  the  increased  fuel  economy  of  our  trailers  and  further  contributes  to  the  reduction  in
transportation cost. This allows us to better manage our moving assets by assessing real-time operating conditions such as vehicle speed and
estimated fuel consumption and estimating normal wear and tear in order to schedule proper maintenance intervals.

We assess incoming volume (including maximum stress level) and simulated route planning (including road conditions) to inform our
choice  between  deploying  our  own  line-haul  resources  or  supplementing  capacity  with  third-party  transportation  services.  We  combine  the
programming  interface  of  third-party  map  applications  with  our  big  data  of  parcel  traffic  and  volume  to  feed  our  intelligent  service  routing
algorithm to model the rate and direction of parcel flow, dynamically predict future capacity demands, and make adjustments in allocation of
personnel and transport resources. Hence, we are able to reduce inefficiency in parcel handling, increase fleet load rates and achieve optimal
transportation time and costs.

Pickup and delivery outlets and last-mile posts

The pickup and delivery outlets are all operated by our network partners and are not owned by us. Our network partners primarily
provide pickup and last-mile delivery services through the outlets managed by them, although certain larger outlets also have regional sorting
and dispatching capabilities. Each outlet has its own designated geographical scope of operation and can generally only take orders originating
within that area. Our network partners also generally arrange the transportation between pickup/delivery outlets and our sorting hubs. As of
December 31, 2022, our network had over 31,000 pickup and delivery outlets nationwide, covering over 99% of China’s cities and counties.

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We have encouraged our network partners to invest early and secure physical presence with last-mile capabilities and consumer access
by establishing last-mile posts. We currently have over 80,000 last mile posts across China. A last mile post is on average a 35-60 square meter
space located near residential areas or office buildings or on university campuses where the couriers can leave delivery packages for recipients
to pick up instead of delivering in person. A last mile post can be multifunctional and serve different purposes including receiving outgoing
packages,  collecting  fees  from  couriers  who  leave  packages  for  pickup  (including  processing  packages  left  by  competitors’  couriers)  and
realizing retail profit, thereby achieving greater overall labor and facility costs efficiencies.

Our Network Partner Model

Our network partners own and operate the pickup and delivery outlets under our brand and form an important part of our network

system. The diagram below illustrates our network partner model.

As  of  December  31,  2022,  we  had  approximately  5,900  network  partners  with  whom  we  have  directly  entered  into  agreements
prescribing the terms and conditions of their operations of pickup and delivery outlets under our brand. We refer to such network partners as
our  direct  network  partners.  These  agreements  with  direct  network  partners  are  generally  for  a  term  of  three  years  and  each  direct  network
partner may elect to negotiate with us for renewal of the agreement upon expiration if it wishes to remain in our network. Our network partners
pay us network transit fees for the express delivery services we provide to them. The network transit fees that we charge our network partners
for  the  express  delivery  services  we  provide  to  them  primarily  consist  of  (i)  a  fixed  amount  for  a  waybill  attached  to  each  parcel  and  (ii)  a
variable  amount  per  parcel  for  sorting  and  line-haul  transportation  based  on  parcel  weight  and  route  distance.  We  have  the  right  to  impose
monetary penalties on our direct network partners for failure to adhere to the terms of the agreements. A direct network partner is also required
to  place  a  deposit  with  us  as  a  performance  guarantee.  We  have  authorized  our  direct  network  partners  to  conduct  their  express  delivery
business exclusively under our “Zhongtong” or “ZTO” brand and mandate the unified application of our logos on outlets, personnel uniforms,
transportation vehicles and packaging materials.

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Each of our direct network partners is authorized by us to operate within a designated area, the size of which ranges from a township
to  an  entire  province.  Depending  on  the  size  of,  and  the  business  volume  in,  their  respective  authorized  areas,  many  of  our  direct  network
partners  subcontract  a  portion  of  their  business  to  third  parties  with  our  consent.  We  do  not  directly  enter  into  agreements  with  those  third
parties  and  refer  to  them  as  our  indirect  network  partners.  Indirect  network  partners  are  also  authorized  to  operate  ZTO-branded  express
delivery business.

Our Zhongtian system provides the technological infrastructure for the management of our network partners. The Zhongtian system
consists of our operational management system, network management system, settlement system, finance system and other integrated systems
and mobile apps connecting our network partners. In particular, our Zhongtian system tracks each delivery order and calculates the network
transit fees payable to us, and the last-mile delivery fees payable to our direct network partners and, where applicable, our indirect network
partners. Starting from May 2018, we use Alipay, in addition to bank cards, to handle the settlement of payments from our network partners to
us and among our direct network partners. All of our direct network partners may use Alipay accounts or bank cards through our Zhongtian
system to settle network transit fees, waybill fees or last-mile delivery fees with us. We require direct network partners to make prepayments
from  their  respective  Zhongtian  accounts  to  our  ZTO  Alipay  account  or  bank  account  through  our  Zhongtian  system.  Our  direct  network
partners’ Zhongtian accounts reflect the prepayment balance, which will be debited upon each settlement of payment. The prepaid amount is
used to settle network transit fees and waybill fees from our network partners to us and settle last-mile delivery fee from us to direct network
partners.

All of our direct network partners and most of our indirect network partners work with us exclusively. A small number of our indirect
network partners may process packages for other express delivery companies. This is typically limited to situations where an outlet is located in
a remote or isolated area or newly established markets. Such exceptions to our exclusivity requirement are necessary in order to support the
outlet’s start-up volume.

We  control  the  qualification  of  new  network  partners  and  we  provide  extensive  ongoing  training  to  our  network  partners.  We  also
periodically review the performance of our network partners on parcel volume, local market share, service quality and parcel safety/security
scores. We consider the conditions and forecast of the local market to set guidance for those indicators. We also set guidance and review the
performance of certain pickup and delivery outlets with large parcel volume. For our direct network partners at the provincial level, we provide
fee discounts to those who significantly outperform the performance targets that we set.

If  a  direct  network  partner  continuously  fails  to  meet  applicable  performance  targets  set  by  us,  we  may  unilaterally  terminate  our
agreement with such direct network partner, which has only occurred in isolated cases historically. In those cases, we would introduce qualified
buyers vetted by us or, in the cases where the exiting direct network partner has already identified a buyer itself, we would review the buyer’s
credentials and decide whether to accept or reject it. In the case of voluntary departure by a direct network partner, it may choose to sell the
outlet operating business to a buyer, where the foregoing review process would also apply. Moreover, under the agreement with us, the network
partner may provide a three-month notice of termination and the agreement would be terminated upon mutual agreement between the parties. A
network partner who discontinues cooperation with us may join a third-party express delivery network.

Under the agreement with us, the network partner also has the right to unilaterally terminate the agreement within seven days from the
date of execution of the agreement with notice to us; provided that, if the network partner has started to use our network resources, has begun to
provide services to customers, or has exercised other major rights under the agreement, the network partner shall not terminate the agreement
accordingly. The network partner’s major rights under the agreement are entitlements to the following products or services provided by us: (1)
electronic documents or software in relation to enterprise management system; (2) guidance on the use of express delivery networks, business
operation  model  and  employee  training;  (3)  sufficient,  continuous  and  quality-guaranteed  material  supply;  (4)  advertising  support;  and  (5)
network transit service.

We  provide  our  network  partners  latitude  in  their  pricing  decisions.  The  network  partners  have  full  discretion  over  their  daily

operations and can make localized decisions with respect to facilities, vehicles and recruitment to meet their operational needs.

We also provide financial services to qualified network partners. We select qualified network partners based on certain criteria set by
us,  such  as  having  legal  and  stable  income  or  source  of  income  and  engaging  in  operation  activities  that  are  legal  and  meet  the  national
industrial  policies  and  requirements.  To  provide  such  financial  services,  we  enter  into  relevant  agreements  with  qualified  network  partners
under which the material terms (e.g. loan amount, maturity date, guarantee or pledge and event of default (as applicable)) of such financial
services are stipulated. We have obtained the requisite business licenses and/or approvals under relevant PRC laws and regulations in order to
provide such financial services to qualified network partners.

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We had a financing receivables balance of RMB2,462.5 million, RMB2,524.4 million and RMB2,247.1 million (US$325.8 million) as

of December 31, 2020, 2021 and 2022. No material default occurred as of December 31, 2022.

Our Customers

The following chart illustrates parcel and fund flows to and from our direct and end customers.

Our  direct  customers  are  our  direct  network  partners,  who,  along  with  our  indirect  partners,  own  and  operate  pickup  and  delivery
outlets. We provide our direct network partners with access to our line-haul transportation and sorting network, which form the infrastructure of
their and our indirect partners’ express delivery services. In addition, we also directly serve some enterprise customers, including vertical e-
commerce and traditional merchants, in connection with the delivery of their products to consumers.

Together with our network partners, we mainly serve e-commerce merchants and other express service users as our end customers. A
significant  portion  of  our  end  customers  are  merchants  on  China’s  e-commerce  platforms.  Our  enterprise  customers  are  typically  larger,
nationwide  brands  with  customized  requirements  for  express  delivery  services.  For  certain  enterprise  customers,  we  provide  direct  pickup
services  without  going  through  the  pickup  outlets  of  our  network  partners.  We  collect  the  full  amount  of  delivery  service  fees  from  our
enterprise customers and pay a portion of these fees to the delivery outlets of our network partners for last-mile delivery services provided by
them. Depending on the availability and capacity of our personnel at the relevant locations, orders from some enterprise customers may also be
picked up through our network partners.

Customer Service

We believe our high-quality customer service enhances our customer loyalty and brand image. Our network partners directly interact
with our end customers, and we provide ongoing training and conduct regular performance reviews to ensure they provide quality customer
services.

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We also operate a call center network providing real-time assistance during business hours, seven days a week. Our automated system
continues to respond to inquiries outside of business hours and forwards complicated inquiries to our live call center representatives for further
handling during business hours. Our call center network is localized with branch offices in over 32 provinces in China with mostly local hires
to leverage their local knowledge. All branches can be reached via a unified number and use a centralized call system and database. Our call
system automatically directs incoming calls to the local branch near the caller’s location for localized handling. We have over 700 call center
representatives  who  adhere  to  the  same  customer  service  standards  nationwide  and  their  local  knowledge  adds  to  our  customer  service
effectiveness.  We  provide  regular  trainings  to  our  representatives  and  periodically  review  callers’  level  of  satisfaction  with  the  service  they
received from us. At the end of each call, each caller is asked to grade the quality of our customer service and a designated call-back team
follows up on all incidences of dissatisfaction.

Information Technology and Intellectual Property

We have built our proprietary technology systems with open-source and mainstream technologies and have refined and tailored those
technologies  to  suit  our  operational  needs.  We  design  and  utilize  our  technology  systems  to  enhance  the  efficiency  and  scalability  of  our
network and these systems play an important role in the success of our business. The principal components of our technology system include:

Zhongtian System—Our self-developed and centralized Zhongtian system serves as the technology backbone for our express delivery
management and network operation. The Zhongtian system has hundreds of modules with numerous functionalities and features covering all
scenarios of our business and operations, consisting of our operational management system, network management system, settlement system,
finance system and other integrated systems and mobile apps connecting our network partners:

● Parcel sorting, transportation and tracking management. Our parcels are sorted and dispatched based on routing logic through
the  Zhongtian  system.  With  this  system,  that  is  compatible  with  the  digital  waybill  technology,  we  can  track  each  parcel
processed through the vast network based on a unique waybill barcode assigned to each parcel. As the parcel moves through each
gateway,  its  barcode  is  scanned,  and  its  route  and  other  delivery  information  are  captured  in  the  Zhongtian  system.  We  also
monitor the capacity of our sorting hubs on the Zhongtian system and monitor the real-time movement of each on-duty truck with
GPS and GIS technology that is synchronized with the Zhongtian system.

● Settlement payment calculation. The Zhongtian System tracks each delivery order and, according to pre-set formulae, calculates

the network transit fees payable to us as well as last-mile delivery fees payable to the network partners.

● Platform integration.  Our  Zhongtian  system  is  connected  to  the  order  systems  of  major  e-commerce  platforms  and  vertical  e-
commerce websites in China. Merchants can therefore seamlessly place delivery orders to the outlets via our Zhongtian system.

● Mobile application. The Zhongtian system also supports our mobile application so that pickup and delivery personnel are able to
handle functions such as digital waybill printing, order pickup, parcel tracking, receipt signing on mobile devices. The mobile
solutions are user centric and comprehensive in meeting the varied needs of different personnel.

● Customer service support. Our call center representatives have access to the Zhongtian system’s database to provide better and
more  effective  customer  service.  The  automated  customer  service  functions  on  our  website  and  our  WeChat  official  account
allow end customers to track parcels and search outlet locations with the data support from the Zhongtian system.

● Management of sale of accessories.  Our  network  partners  make  online  purchases  of  accessories,  such  as  (i)  portable  bar  code
readers,  (ii)  thermal  paper  used  for  digital  waybill  printing,  and  (iii)  ZTO-branded  packing  materials  and  uniforms,  from  us
utilizing the accessories management module available on the Zhongtian system. Our network partners can log on to our system
and  place  orders  for  waybills,  packing  materials,  portable  barcode  scanners  and  other  accessories.  We  then  send  out  the
accessories to our network partners once we have processed the orders received.

● Data  analytics  and  decision  support.  The  Zhongtian  system  collects  and  provides  valuable  operational  data  such  as  parcel
volume, hub utilization and parcel delivery speed to analyze and enhance our and our network partners’ performance. It provides
a  dashboard  available  to  our  core  management  team  with  various  data  and  analytical  tools.  By  utilizing  the  dashboard,  our
management can monitor and evaluate our business in real-time.

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We  have  leased  a  high-grade  data  center  in  Zhejiang  province  to  support  our  core  operational  systems,  such  as  Zhongtian,  and  our
transportation management system. Our server center in Shanghai mainly provides the network infrastructure for our managerial, data backup
and  other  non-core  functions.  We  have  adopted  security  policies  and  measures,  including  encryption  technology,  to  protect  our  software,
proprietary  data  and  customer  information.  Our  system  is  configured  with  multiple  layers  of  security  to  prevent  unauthorized  access  to  our
software  and  databases,  and  we  implement  security  protocols  for  communication  among  applications.  We  utilize  a  system  of  firewalls  to
prevent unauthorized access to our internal systems. Exchange of critical data on our website and public and private interfaces use the Secure
Sockets Layer networking protocol, a standard security technology for establishing encrypted network communications. We regularly back up
our databases, including customer data, with both on-site and off-site storage. Encryption is used to secure sensitive information when it is in
transit or being stored.

Since 2016, we have established a digital product innovation system with eight major digital product lines, covering end-to-end online
and offline processes for customer engagement, customer care, franchisee enablement, sorting hub operations, transportation, finance, smart
mobility equipment and e-collaboration. This system enables around 200 applications throughout our information technology platform.

We have been developing a suite of technologies focusing on applying new features to enable fast digital product iteration, such as
micro-service  architecture,  deep  learning  and  AI,  big  data,  private  and  hybrid  cloud,  DevOps,  among  others.  We  have  also  developed
proprietary  algorithms  for  order  dispatchment  and  forecasting,  as  well  as  capabilities  for  real-time  monitoring  of  information  systems,
automatic failure detection and recovery and high-throughput processing of 100-million orders in a single day.

We regard our trademarks, copyrights, patents, domain names, know-how, proprietary technologies, and similar intellectual property
as  critical  to  our  success.  As  of  December  31,  2022,  we  owned  over  200  computer  software  copyrights  in  China  for  various  aspects  of  our
operations, maintained over 600 trademark registrations and over 200 patents inside China. As of December 31, 2022, we had registered nine
domain names, including zto.cn, among others.

In  addition,  we  demonstrate  the  wide  use  of  our  technology  resources,  including  Application  Programming  Interfaces  (APIs),  in
various digital services, such as the ZTO Open Platform at zop.zto.com, an express delivery service technology docking platform which shares
ZTO’s various service interfaces, and ZTO Security Response Center at sec.zto.com, an online platform for persons inside and outside the ZTO
network to report security vulnerabilities to better protect customer information and enhance network security. We share with the public our
achievements in improving digitization and intelligization in our operations through our annual ZTO Tech Open Day.

Competition

The express delivery industry in China is fragmented and we compete primarily with leading domestic express delivery companies
including YTO Express, STO Express, Yunda Express, J&T Express, SF Express, JD Logistics and the express delivery services provided by
China Post such as EMS. We also face competition from emerging players in our industry or existing players in adjacent markets who may
choose  to  leverage  their  existing  infrastructure  and  expand  their  services  into  express  delivery.  We  believe  that  our  core  value  framework,
superior  scale,  distinct  partner  network,  best-in-class  operational  capabilities  and  cost  efficiencies  provide  us  with  a  competitive  advantage.
Entry  into  the  express  delivery  industry  requires  significant  initial  investment  into  network  construction  and  partner  attraction.  However,
certain more established e-commerce companies may establish or further improve their proprietary delivery infrastructure and compete with us.
Furthermore, as we look to offer additional products and services and expand our customer base, we may face competition from established
players in new sectors we may choose to enter.

Procurement

We have adopted centralized procurement for selecting, bidding and purchasing land use rights, certain sorting equipment, line-haul
transportation vehicles and consumables such as waybills, barcode scanners and uniforms. We hold bidding processes where possible to select
products  and  services  with  the  best  value.  We  provide  favorable  payment  terms  in  exchange  for  discounts  and  to  promote  long-term  stable
relationships  with  reliable  suppliers.  We  work  with  manufacturers  and  research  institutions  to  design  and  modify  equipment  to  best  fit  our
needs.  Compared  with  off-the-shelf  products  available  in  the  market,  our  tailor-made  equipment  generally  has  lower  procurement  and
maintenance costs and higher operational efficiency.

We also leverage the scale of our network and assist our network partners to negotiate better procurement terms with their suppliers.

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Security and Safety

We have established parcel security screening protocols to inspect parcels before we accept them for sorting and delivery. We have
categorized prohibited items for land and air transport into a few classes, such as flammables and explosives, gunpowder, gasoline, opium and
poultry.  All  senders  are  required  to  identify  the  content  of  their  parcels.  We  require  the  pickup  team  to  visually  inspect  items  sent  by  end
customers. We also have other measures such as X-ray screening of parcels for safety hazards or prohibited items. We have penalty measures in
place for sorting hubs that handle pickup or delivery of prohibited items.

Workplace safety and transportation safety are important to our business. We have implemented safety protocols for our sorting hubs
and ground transportation fleet to ensure safety and minimize accidents. We provide periodic training to our employees to recognize hazards,
mitigate risk and avoid injury of themselves and others at work.

We  have  introduced  and  localized  driver  safety  programs  from  overseas  with  the  support  of  our  vehicle  insurance  company  China
Pacific  Insurance.  In  2017,  we  equipped  our  line-haul  vehicles  with  AI  enabled  smart  devices  that  can  decipher  images,  recognize  unsafe
gestures,  and  communicate  with  our  home  office  data  processing  center  that  would  automatically  send  escalating  alarms  to  rectify  unsafe
driving behaviors.

Branding and Marketing

We strive to enhance our brand awareness through the provision of high-quality services and marketing initiatives. We were awarded
as one of the Top 50 Chinese Logistics Companies in 2020 and 2022, respectively, by China Association of Logistics and Networks and as one
of China’s Top 500 Private Enterprises (ranked 210) in 2022 by National Federation of Industry and Commerce. We were also awarded the
2022 China Federation of Logistics and Purchasing Science and Technology Award. We were awarded as one of National Civilized Units in
Transportation Industry by the PRC Ministry of Transportation for the year of 2020. We were also awarded as Advanced Group in Express
Delivery Industry to Fight the COVID-19 Epidemic and 2020 Express Industry Special Donation Contribution Award for Poverty Alleviation
by  China  Express  Association.  We  were  awarded  as  one  of  2019-2020  Municipal  Civilized  Units  by  the  Shanghai  Municipal  People’s
Government.  We  won  the  China  Express  Golden  Parcels  Contribution  Award  for  Ten  Years  in  2020,  the  2019  China  Express  Volume  and
Quality Double Upgrade Award and 2019 China Express Social Responsibility Award. We won the Data Service Award at the 9th China Big
Data Application Golden Bell Award in 2019 for our intelligent customer service products and systems. Mr. Meisong Lai, our chairman, was
awarded  the  Ram  Charan  Management  Practice  Award  in  2019  by  the  Chinese  edition  of  Harvard  Business  Review,  recognizing  excellent
management practices. We were awarded as one of the 2019 Shanghai Top 100 Enterprises (ranked 61). Shanghai Zhongtongji Network won
the Third Prize of Science and Technology Progress Award of China Federation of Logistics and Purchasing in 2020 and was awarded as one of
Shanghai’s Top 100 Enterprises in the Software and Information Technology Service Industry in 2019. In 2018, we were awarded as one of the
National  Advanced  Logistics  Enterprises  and  China’s  Top  100  Logistics  Enterprises  at  the  Commendation  Congress  of  Advanced  Logistics
Enterprises. We were awarded as one of AAAAA logistics companies by China Federation of Logistics & Purchasing in August 2017.  

We employ a variety of programs and marketing activities to promote our brand and our services. We regularly attend trade fairs, such
as the China Beijing International Fair for Trade in Services, and speak at industry forums. We also operate a news feed channel and leverage
various mobile social network applications, such as WeChat, to distribute business updates and corporate news. Our offline marketing activities
include traditional media such as billboard and public relations activities. In addition, we require our network partners to apply our logos on
personnel uniforms, transportation vehicles and packaging materials in a consistent and unified manner in order to further enhance our brand
recognition during interactions with our end customers.

We  train  and  guide  our  network  partners  to  market  their  products  to  our  end  customers  and  maintain  customer  relationships.  Our
designated team maintains enterprise customer relationships directly through regular dialogue. In general, we and our network partners strive to
continuously improve our service qualities to elevate our brand and attract and retain more customers.

Corporate Social Responsibility

We are committed to leveraging our technology and logistics infrastructure to benefit society. Since our founding, we have been highly
committed  to  environmental,  social  and  corporate  responsibility  matters,  including  environmental  sustainability,  employee  care,  poverty
alleviation and more.

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Environmental  Sustainability.  We  have  established  a  dedicated  team  to  lead  the  formulation,  implementation  and  supervision  of
environmental protection measures throughout our network. To reduce the negative impact of packaging consumables on the environment, we
continue to promote the use of green and recyclable packaging and biodegradable packaging. We also take the initiatives to recycle packaging
materials,  and  guide  end  consumers  to  reuse  packaging  cartons.  Moreover,  we  have  been  committed  to  reducing  the  harmful  impact  of
transportation on environment. Each of our line-haul vehicles is equipped with positioning equipment to monitor if there is any abnormality in
the  transportation  process  together  with  GIS  (Geographic  Information  System)  to  help  plan  proper  transportation  routes.  We  have  also  used
high-capacity trailers in order to improve energy efficiency and reduce pollutant emissions. Meanwhile, we encourage our network partners to
use  eco-friendly  transportation  vehicles  such  as  new-energy  vehicles  and  battery-powered  cars  for  pickup  and  delivery.  Furthermore,  we
vigorously promote the use of energy-saving and environmentally friendly equipment in our operation, including sorting, transportation and
delivery.

Employee care. We strive to provide employees with welfare benefits and a broad range of career development opportunities. We have
established a sound talent cultivation mechanism and created an online-offline combined training platform. We have also organized and carried
out  vocational  skills  competitions  and  other  activities  for  employees  to  improve  professional  skills.  We  have  set  up  a  management  trainee
program which aims to cultivate future leaders of the company through a three-year training plan. We also strive to help our employees balance
their work and life. We have organized various recreational and sports activities to enrich the cultural life of employees.

Poverty alleviation. We have actively explored the rural market, and implemented an initiative of “bringing express delivery services
into  villages”  by  improving  the  last-mile  logistics  infrastructure  and  promoting  the  coverage  of  logistics  services  in  rural  areas.  We  have
promoted  a  two-way  circulation  channel  for  agricultural  products  to  the  city  and  industrial  products  to  the  countryside,  which  aims  to  help
stimulate consumption in rural areas and increase the income of rural residents.

COVID-19  outbreak  relief.  Since  the  COVID-19  outbreak,  we  have  done  our  utmost  to  help  people  in  heavily  affected  regions  in
China. At the beginning of the outbreak, we immediately set up an emergency response leading group and a frontline command and control
group to fully coordinate land and air transportation resources and provide support for epidemic prevention and control across the country. By
the end of March 2020, we had delivered more than 700 tons of medical and rescue supplies to Hubei Province, including masks, protective
clothing, disinfectants, medical gloves, livelihood support materials, etc. Meanwhile, we take the health and safety of our employees as our top
priority. We provided all of our frontline employees with masks and other protective equipment immediately after the outbreak. We also set up
a dedicated fund of RMB100 million for COVID-19 epidemic prevention and control to help frontline workers after resumption of business.

Environmental protection.  We  have  published  our  annual  ESG  report  since  2019,  detailing  our  key  initiatives  and  development  in

areas pertaining to environmental, social and corporate governance issues. The ESG reports are available at http://zto.investorroom.com/.

We  are  subject  to  a  number  of  regulations  on  environmental  protection  in  China.  For  example,  pursuant  to  the  PRC  Law  on
Environment Impact Assessment, our construction project is required to undergo an environmental impact assessment, and an environmental
impact assessment report must be submitted to the relevant governmental authorities in charge of ecological environment for approval before
the  commencement  of  construction,  as  applicable.  In  accordance  with  the  Administrative  Regulations  on  the  Environmental  Protection  of
Construction  Projects  and  the  Interim  Measures  on  the  Administration  of  Acceptance  Inspection  of  Construction  Project  Environmental
Protection, after the completion of a construction project, we are required to obtain a completion acceptance on environmental protection for
the project from the competent department of environmental protection or carry out the acceptance inspection by ourselves, as the case may be.

Insurance

We  maintain  various  insurance  policies  to  safeguard  against  risks  and  unexpected  events.  We  have  purchased  compulsory  motor
vehicle  liability  insurance  and  commercial  insurance  such  as  automobile  third-party  liability  insurance,  vehicle  loss  insurance  and
driver/passenger  liability  insurance.  We  also  provide  social  security  insurance  including  pension  insurance,  unemployment  insurance,  work-
related injury insurance and medical insurance to our employees.

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We do not purchase insurance for items delivered by us. Instead, some of our end customers may opt for damage or loss coverage in
connection with our priority handling services, in which cases we will remit the insurance portion of their payments to third party insurance
providers.  We  do  not  maintain  business  interruption  insurance;  nor  do  we  maintain  product  liability  insurance  or  key-man  insurance.  We
consider that the coverage from the insurance policies maintained by us is adequate for our present operations and is in line with the industry
norm.  Our  management  evaluates  the  adequacy  of  our  insurance  coverage  from  time  to  time  and  purchase  additional  insurance  policies  as
needed.

Regulation

This  Section  sets  forth  a  summary  of  the  most  significant  rules  and  regulations  that  affect  our  business  activities  in  China  or  our

shareholders’ rights to receive dividends and other distributions from us.

Regulations Relating To Foreign Investment

Industry Catalogue Relating to Foreign Investment.

The  MOFCOM  and  the  NDRC  jointly  promulgated  the  Negative  List  for  Foreign  Investment  Access,  or  the  Negative  List,  on
December 27, 2021, which became effective on January 1, 2022, and the Catalogue of Industries for Encouraging Foreign Investment (2022
Edition), or the Catalogue, on October 26, 2022, which became effective on January 1, 2023. The Catalogue and the Negative List set forth the
industries  in  which  foreign  investments  are  encouraged,  restricted,  or  prohibited.  Industries  that  are  not  listed  in  any  of  the  above  three
categories are generally open to foreign investment unless specifically restricted by other PRC regulations. Establishment of wholly foreign-
owned enterprises is generally allowed in encouraged and permitted industries. Foreign investors are not allowed to invest in industries in the
prohibited category.

We are mainly engaged in express delivery services, which may involve domestic express delivery services of mail. According to the
Negative  List,  foreign  investments  in  domestic  express  delivery  services  of  mail  are  prohibited.  Therefore,  we  provide  domestic  express
delivery services of mail through the consolidated affiliated entities in China.

Our  PRC  subsidiaries  also  operate  in  certain  industries  which  fall  into  the  encouraged  category,  such  as  road  transportation  and
technical support and consulting services. Our subsidiary Shanghai Zhongtongji Network is registered in accordance with PRC law and mainly
engages in technical support and consulting services, which are encouraged under the Catalogue.

The PRC Foreign Investment Law and Regulations.

Pursuant  to  the  FIL,  adopted  by  the  PRC  National  People’s  Congress  and  came  into  effect  on  January  1,  2020,  China  will  grant
national treatment to foreign-invested entities, except for those foreign-invested entities that operate in “restricted” or “prohibited” industries
prescribed in the Negative List.

According  to  the  FIL,  “foreign  investment”  refers  to  investment  activities  directly  or  indirectly  conducted  by  one  or  more  natural
persons, business entities, or other organizations of a foreign country (collectively referred to as “foreign investors”) within China. Although
the FIL does not explicitly classify contractual arrangements as a form of foreign investment, there is no assurance that foreign investment via
contractual  arrangement  would  not  be  interpreted  as  a  type  of  indirect  foreign  investment  activities  under  the  definition  in  the  future.  In
addition, the definition contains a catch-all provision that includes investments made by foreign investors through means stipulated in laws or
administrative  regulations  or  other  methods  prescribed  by  the  State  Council.  Therefore,  it  still  leaves  leeway  for  future  laws,  administrative
regulations or provisions promulgated by the State Council to provide for contractual arrangements as a form of foreign investment. See “Item
3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Our  Corporate  Structure—Our  current  corporate  structure,  business  operations  and
future capital raising activities may be affected by the PRC Foreign Investment Law and the Overseas Listing Trial Measures.”

The  FIL  also  provides  that  the  State  establishes  a  foreign  investment  information  report  system.  Foreign  investors  or  the  foreign
investment enterprise shall submit investment information to the competent commerce department through the enterprise registration system
and the enterprise credit information publicity system and the foreign investors or the foreign investment enterprise could be imposed a fine
ranging from RMB100,000 to RMB500,000 by the competent commerce department for failing to report investment information as required to
the foreign investment information report system.

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Pursuant  to  the  Measures  for  Information  Reporting  on  Foreign  Investment,  promulgated  by  the  MOFCOM  and  the  State
Administration for Market Regulation, or the SAMR, and became effective on January 1, 2020, where a foreign investor carries out investment
activities in China directly or indirectly, the foreign investor or the foreign investment enterprise shall submit the investment information to the
competent  commerce  department.  The  Implementation  Regulation  for  the  FIL,  promulgated  by  the  State  Council  and  became  effective  on
January  1,  2020,  provides  that  foreign  investment  enterprises  established  in  accordance  with  the  PRC  Equity  Joint  Venture  Law,  the  PRC
Wholly Foreign-owned Enterprise Law, and the PRC Cooperative Joint Venture Law prior to implementation of the FIL shall, within the five-
year period following the implementation of the FIL, adjust their organization form, organization structure pursuant to the provisions of the
PRC Company Law, the PRC Partnership Enterprise Law and related laws, and complete change registration in accordance with the law. With
effect from January 1, 2025, where an existing foreign investment enterprise has not adjusted its organization form or organization structure
and complete the change registration in accordance with the law, the market regulatory authorities shall not process the application(s) for any
other registration matter(s) of the said foreign investment enterprise, and shall publicly announce the relevant information.

Regulations Relating To Express Delivery Services

The PRC Postal Law, which was most recently amended on April 24, 2015, sets out the fundamental rules on the establishment and
operation of an express delivery company. Pursuant to the Postal Law, an enterprise that operates and provides express delivery services must
run its express delivery business by obtaining a Courier Service Operation Permit. In order to apply for a business permit for express delivery
services,  a  company  must  meet  all  the  requirements  as  a  corporate  legal  person  and  satisfy  certain  prerequisites  with  respect  to  its  service
capacity  and  management  system,  and  its  registered  capital  must  be  no  less  than  RMB500,000  to  operate  within  a  province,  autonomous
region, or municipality directly under the central government, no less than RMB1,000,000 in the case of cross-provincial operation, and no less
than RMB2,000,000 to operate international express delivery services.

Filing with the postal administrative department is required where an express delivery company sets up branches. The requirements
for the establishment of a branch of express delivery company are specified in the Administrative Measures for Courier Service Market, or the
Courier Market Measures, which was announced by the Ministry of Transport on January 11, 2013. The Courier Market Measures stipulate that
where any express delivery company establishes its branches or business departments, it must register with the local industrial and commercial
administration where such branches or business departments are located by submitting its express delivery services operation permit and a list
of its branches and, such branches or business departments must, within 20 days after they obtain their relevant business licenses, file with the
local  postal  administrative  department.  The  Postal  Law  stipulates  that  if  an  express  delivery  company  fails  to  complete  such  required
registration  and/or  filing  with  the  relevant  governmental  authority,  it  may  be  ordered  to  rectify  and  to  pay  general  fines  of  no  more  than
RMB10,000. If the non-compliance situations are severe, a fine ranging from RMB10,000 to RMB50,000 can be imposed, and the offender
may face suspension of its business operation before completing the rectification.

Pursuant  to  (i)  the  Postal  Law,  (ii)  the  Courier  Market  Measures,  (iii)  the  Administrative  Measures  on  Courier  Service  Operation
Permits, which was most recently amended on November 28, 2019, and (iv) the Interim Regulations on Express Delivery, which was mostly
recently amended on March 2, 2019, any entity engaging in express delivery services must obtain a Courier Service Operation Permit from the
State  Post  Bureau  or  its  local  counterpart  and  is  subject  to  their  supervision  and  regulation.  If  an  entity  operates  express  delivery  services
without obtaining a Courier Service Operation Permit in accordance with the above measures and regulations, it may be compelled to make
corrections, subject to the confiscation of its earnings generated from its unlicensed operating express delivery services, imposed a fine ranging
from  RMB50,000  to  RMB100,000  or  where  the  circumstances  are  severe,  ranging  from  RMB100,000  to  RMB200,000,  and/or  ordered  to
suspend its business operation for rectification or even cancellation of its Courier Service Operation Permit. If a permit-holder who ceases its
business  operation  for  over  six  months  within  the  effective  period  of  the  Courier  Service  Operation  Permit,  it  will  be  ordered  by  the  postal
administration departments to return the Courier Service Operation Permit, and if it refuses or fails to do so on time, the postal administration
departments shall publicly announce the annulment of the Courier Service Operation Permit.

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Enterprises engaged in express delivery services other than Postal Bureau Agencies may not engage in post and mail delivery business
which  are  exclusively  operated  by  Postal  Bureau  Agencies,  and  may  not  deliver  any  official  documents  of  state-owned  organizations.  The
express  delivery  business  must  operate  within  the  permitted  scope  and  under  the  valid  terms  of  the  Courier  Service  Operation  Permit.  The
Courier  Service  Operation  Permit  is  valid  for  5  years  upon  its  issuance  and  comes  with  an  annual  reporting  obligation.  The  Circular  on
Implementing the Administrative Measures for the Courier Market and Strengthening the Administration of Courier Service Operations, which
was issued by the State Post Bureau on February 7, 2013, further clarifies that the postal administrative department must examine whether an
entity operates express delivery service within the permitted business scope and geographic scope of its Courier Service Operation Permit, and
the geographic examination must be carried out down to the district-level within cities. Pursuant to the Courier Market Measures, failure to
conduct express delivery services within the permitted operation scopes would subject the express delivery company to a correction order by
the postal administrative department and a fine from RMB5,000 to RMB30,000. Moreover, in accordance with the Administrative Measures on
Courier Service Operation Permits, an enterprise engaged in express delivery services must submit an annual reporting on its business licensing
of  courier  services  with  the  postal  administrative  authority  which  issued  its  Courier  Service  Operation  Permit  prior  to  30  April  each  year.
Where an express delivery service company fails to submit its annual report to the relevant postal administrative authority in a timely manner, it
may  be  ordered  by  the  postal  administrative  authorities  to  make  correction,  and  may  be  subject  to  a  fine  of  up  to  RMB10,000.  Where  an
express  delivery  service  company  conceals  any  facts  or  commits  fraud  in  its  annual  report,  such  express  delivery  service  company  may  be
ordered by the postal administrative authorities to make correction and imposed a fine ranging from RMB10,000 to RMB30,000.

In  accordance  with  the  Decision  of  the  State  Council  on  Issues  concerning  Cancelling  and  Adjusting  a  Batch  of  Administrative
Examination and Approval Items on February 24, 2015, a company operating express delivery services must apply for and obtain the Courier
Service  Operation  Permit  prior  to  the  application  of  its  business  license,  and  the  competent  industrial  and  commercial  administration  will
examine whether such company has obtained a Courier Service Operation Permit.

In accordance with the Courier Market Measures, if any express delivery service is carried out through franchise, both the franchisees
and franchisors must obtain the Courier Service Operation Permit and any franchisee must run its franchise business within its licensed scopes;
and the franchisees and franchisors must enter into written agreements providing the rights and obligations of both parties and the liabilities of
both  parties  in  case  of  any  violation  of  the  legal  rights  and  interests  of  the  users  of  express  delivery  services.  Any  franchisee  or  franchisor
failing to obtain the Courier Service Operation Permit or any franchisee failing to run its franchise business within its licensed scopes would be
subject to a correction order by the relevant postal administrative authority and a fine ranging from RMB5,000 to RMB30,000.

Companies  engaging  in  express  delivery  service  must  establish  and  implement  a  system  for  the  examination  of  parcels  or  articles
received for delivery. Pursuant to the PRC Postal Law and Measures for the Supervision and Administration of Postal Security in the Postal
Industry issued by the Ministry of Transport on January 2, 2020, which became effective on February 15, 2020, express delivery companies
must examine the postal articles so as to inspect whether the postal articles are prohibited or restricted from express delivery. Express delivery
companies must also examine whether the names, nature and quantity of the postal articles have been properly disclosed on delivery form. Any
failure to establish or implement such inspection system, or any unlawful acceptance or delivery of prohibited or restricted parcels/articles may
result in the sanctions to the in-charge persons bearing direct responsibility and other persons subject to direct liability of the express delivery
companies  and  the  suspension  of  the  company’s  business  operation  for  rectification  or  even  cancellation  of  its  Courier  Service  Operation
Permit, being compelled to make corrections and being imposed a fine up to RMB5,000.

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According  to  the  Interim  Regulations  on  Express  Delivery,  express  delivery  operators  shall  obtain  the  Courier  Service  Operation
Permit for express delivery. Express delivery operators and their branches may open express delivery terminal outlets which are required to file
with  the  local  postal  administrations  in  the  places  where  they  are  located  for  record  within  20  days  from  the  date  of  opening  their  express
delivery terminal outlets. The delivery terminal outlets are not required to obtain a business license. Where an express delivery service operator
fails to file with the local postal administrations for opening their express delivery terminal outlets, such express delivery service company may
be compelled to make corrections, imposed a fine ranging up to RMB50,000 and/or ordered to suspend business for rectification. In case an
express  delivery  service  company  intends  to  suspend  operating  express  delivery  services,  it  shall  (i)  make  public  announcement  ten  days  in
advance, (ii) submit a written notice to the postal administrative departments, (iii) return the Courier Service Operation Permit and (iv) make
proper arrangement on undelivered express parcels. Failure to comply with such requirement may be compelled to make corrections, imposed a
fine ranging up to RMB50,000 and/or ordered to suspend business for rectification. According to the Interim Regulations on Express Delivery,
express delivery operators shall also verify the identity of senders and register their identity information when receiving express parcels. Where
senders  refuse  to  furnish  their  identity  information  or  furnish  false  identity  information,  express  delivery  operators  shall  not  receive  their
express parcels. According to the Interim Regulations on Express Delivery, the Postal Law and the Anti-Terrorism Law, if any express delivery
operator  fails  to  verify  the  identity  of  senders  yet  registers  their  identity  information,  or  identifies  that  the  senders  provide  false  identity
information, but still receives the express parcels, such express delivery operator may be subject to a fine ranging from RMB 100,000 to RMB
500,000  or  ordered  to  suspend  business  operation  until  cancellation  of  its  express  delivery  services  certificate,  and  the  personnel  directly  in
charge and other persons directly liable may be subject to a fine ranging up to RMB100,000. The Interim Regulations on Express Delivery also
indicates that two or more express delivery operator may use a unified trademark, corporate name or express waybill to conduct the express
delivery business. The express delivery operators shall enter into a written agreement to define their respective rights and obligations, carry out
unified management of service quality, safety guarantee and business process, and provide unified express mail tracking, inquiry and complaint
handling services for clients. Where the legitimate rights and interests of any client have been jeopardized due to the delay, missing, damage or
shortage of express parcels, the client may request the express delivery operator to which the trademark, corporate name or express waybill
belongs to offer compensation, or request the actual express delivery provider to pay compensation. ZTO Express and 54 of its subsidiaries
have obtained the Courier Service Operation Permits to operate express delivery services. See “Item 3. Key Information—D. Risk Factors—
Risks Related to Our Business and Industry—Any lack of requisite approvals, licenses or permits applicable to the business operation of us or
our network partners may have a material and adverse impact on our business, financial condition and results of operations.”

Pursuant  to  the  E-commerce  Law,  we  are  subject  to  certain  requirements  in  e-commerce  business,  including  but  not  limit  to  the
following:  while  handing  over  commodities,  express  logistics  service  providers  shall  remind  consignees  to  examine  the  commodities
immediately on the spot; where the commodities are received by others for consignees, such providers shall obtain the consent of consignees.
Express logistics service providers shall use environmental-friendly packaging materials in accordance with the relevant provisions in an effort
to  reduce  the  consumption  of  packaging  materials  and  implement  the  recycling  measures.  While  offering  express  logistics  services,  the
providers thereof may agree to be entrusted by e-commerce operators to collect payments for goods on a commission basis. The operation of
our business is subject to the E-commerce Law. If our express delivery services are not in compliance with the law, we may be required to
rectify. See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Business and Industry—Our business and the business of our
network partners are subject to a broad range of PRC laws and regulations. If we or our network partners are deemed to be not in compliance
with any of these laws and regulations, our business, reputation, financial condition and results of operations may be materially and adversely
impacted.”

Regulations Relating To Road Transportation Operation Permit

Pursuant to the Regulations on Road Transportation promulgated by the State Council on April 30, 2004 and most recently amended
on  March  29,  2022,  and  the  Provisions  on  Administration  of  Road  Freight  Transportation  and  Stations  (Sites)  issued  by  the  Ministry  of
Transport on June 16, 2005 and most recently amended on September 26, 2022, or the Road Freight Provisions, the business operations of road
freight  transportation  refer  to  commercial  road  freight  transportation  activities  that  provide  public  services.  The  road  freight  transportation
includes general road freight transportation, special road freight transportation, road transportation of large articles, and road transportation of
hazardous  cargos.  Special  road  freight  transportation  refers  to  freight  transportation  using  special  vehicles  with  containers,  refrigeration
equipment, or tank containers, etc. The Road Freight Provisions set forth detailed requirements with respect to vehicles and drivers.

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Under  the  Road  Freight  Provisions,  anyone  engaging  in  the  business  of  operating  road  freight  transportation  must  obtain  a  Road
Transportation Operation Permit from the competent authority of transportation, and each vehicle used for road freight transportation must have
a  Road  Transportation  Certificate  from  the  same  authority.  Furthermore,  anyone  engaging  in  the  business  of  operating  stations  (sites)  shall
complete filing with the competent authority of transportation no later than 15 days after the actual operation. The incorporation of a subsidiary
of road freight transportation operator that intends to engage in road transportation business is subject to the same approval procedure. If it
intends to establish a branch, it should file with the competent authority of transportation where the branch is to be established.

Although  the  Road  Transportation  Operation  Permits  have  no  limitation  with  respect  to  geographical  scope,  several  provincial
governments  in  China,  including  Shanghai  and  Beijing,  promulgated  local  rules  on  administration  of  road  transportation,  stipulating  that
permitted operators of road freight transportation registered in other provinces should also make record-filing with the local road transportation
administrative bureau where it carries out its business.

In  2022,  ZTO  Express  and  seven  of  its  subsidiaries  have  obtained  Road  Transportation  Operation  Permits  to  operate  general  road
freight transportation or station (sites). Shanghai Zhongtongji Logistics Co., Ltd. and 22 of its subsidiaries have obtained Road Transportation
Operation  Permits  to  operate  general  road  freight  transportation  or  station  (sites).  See  “Item  3.  Key  Information—D.  Risk  Factors—Risks
Related to Our Business and Industry—Any lack of requisite approvals, licenses or permits applicable to the business operation of us or our
network partners may have a material and adverse impact on our business, financial condition and results of operations.”

Regulations Relating To Cargo Vehicles

Pursuant  to  the  Administrative  Provisions  concerning  the  Running  of  Cargo  Vehicles  with  Out-of-Gauge  Goods  promulgated  on
August 19, 2016, took effect on September 21, 2016 and amended on August 11, 2021, cargo vehicles running on public roads shall not carry
cargo  weighing  more  than  the  limits  prescribed  by  this  regulation  and  their  dimensions  shall  not  exceed  those  as  set  forth  by  the  same
regulation. Vehicle operators who violate this regulation may be subject to a fine of up to RMB30,000 for each violation. In the event of more
than three violations in any year, the regulatory authority may suspend the operating license of the vehicle operator and/or revoke the business
operation registration of the relevant vehicle. In the event more than 10% of the total vehicles of any road transportation enterprise are not in
compliance  with  this  regulation  in  any  year,  such  road  transportation  enterprise  shall  suspend  its  business  for  rectification  and  its  road
transportation license may be revoked.

The  operation  of  our  truck  fleet  is  subject  to  this  regulation.  If  our  trucks  are  not  in  compliance  with  this  regulation,  we  may  be
required to modify such trucks to reduce their length or purchase new ones to replace them. Otherwise, we may be subject to penalties under
this regulation if we continue to operate those trucks that exceed the limits set forth in the regulation. See “Item 3. Key Information—D. Risk
Factors—Risks Related to Our Business and Industry—Our business and the business of our network partners are subject to a broad range of
PRC  laws  and  regulations.  If  we  or  our  network  partners  are  deemed  to  be  not  in  compliance  with  any  of  these  laws  and  regulations,  our
business, reputation, financial condition and results of operations may be materially and adversely impacted.”

Regulations Relating To International Freight Forwarding Business

Administrative  Provisions  on  International  Freight  Forwarders  promulgated  on  June  29,  1995  and  its  detailed  rules  regulate  the
business of international freight forwarding. According to the provisions and its detailed rules, the minimum amount of registered capital must
be RMB5 million for an international freight forwarder by sea, RMB3 million for an international freight forwarder by air and RMB2 million
for  an  international  freight  forwarder  by  land  or  for  an  entity  operating  international  express  delivery  services.  An  international  freight
forwarder  must,  when  each  time  applying  for  setting  up  a  branch,  increase  its  registered  capital  (or  the  excess  amount  over  its  minimum
registered capital) by RMB500,000. Under the Measures on Filing of International Freight Forwarders (Interim) announced on March 2, 2005
and amended on August 18, 2016, all international freight forwarders and their branches registered with the state industrial and commercial
administration must be filed with the MOFCOM or its authorized organs.

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Regulations Relating To Use Of Unmanned Aerial Vehicles For Commercial Flight Activities

On  March  21,  2018,  Civil  Aviation  Administration  promulgated  the  Administrative  Measures  for  Commercial  Flight  Activities  of
Civil Unmanned Aerial Vehicles (Interim), pursuant to which a Civil Unmanned Aerial Vehicle Business License shall be obtained for the use
of  unmanned  aerial  vehicles  for  commercial  flight  activities,  and  no  commercial  flight  activities  shall  be  conducted  without  an  Unmanned
Aerial Vehicle Operation Permit.

On  August  4,  2020,  Ministry  of  Transport  promulgated  the  Provisions  on  the  Administration  of  Business  Licensing  for  General
Aviation which became effective on January 1, 2021, which provides that General Aviation Business License shall be obtained for the use of
general aviation aircraft, including civil unmanned aerial vehicle, for commercial flight activities. General aviation enterprise shall submit the
annual  report  of  the  previous  year  to  the  regional  civil  aviation  administration  of  their  domicile  through  the  general  aviation  management
system  before  March  31  of  each  year,  in  the  event  failing  to  submit  the  annual  report  of  the  previous  year  within  the  specified  time,  or  the
content of the annual report does not meet the requirements, such general aviation enterprise may be ordered to rectify within a specified time
and  be  imposed  a  fine  up  to  RMB30,000  if  such  general  aviation  enterprises  refuse  to  rectify.  According  to  the  General  Aviation  Business
Licensing  Work  Guide  (Second  Edition),  enterprise  that  has  obtained  the  Civil  Unmanned  Aerial  Vehicle  Business  License  on  or  before
December 31, 2020 does not need to apply for a new version of the General Aviation Business License and the Civil Unmanned Aerial Vehicle
Business License continue to be valid until the new version of the electronic license of the General Aviation Business License is launched. Two
subsidiaries  of  ZTO  Express  have  already  obtained  the  General  Aviation  Business  License.  According  to  the  General  Aviation  Business
Licensing Work Guide (Second Edition), the initial Civil Unmanned Aerial Vehicle Business License lapsed after the enterprise obtained the
General Aviation Business License.

Regulations Relating To Commercial Franchising

Pursuant to the Regulations and Provisions on Commercial Franchising, commercial franchising refers to the business activities where
an enterprise that possesses the registered trademarks, enterprise logos, patents, proprietary technology or any other business resources allows
such  business  resources  to  be  used  by  another  business  operator  through  contract  and  the  franchisee  follows  the  uniform  business  model  to
conduct business operations and pay franchising fees to the franchisor according to the contract. We and our network partners are therefore
subject to regulations on commercial franchising. Under the Regulations and Provisions on Commercial Franchising, within 15 days of the first
conclusion of franchising contract, the franchisor must carry out record-filing with the MOFCOM or its local counterparts and must report the
status of its franchising contracts in the previous year in the first quarter of each year after record-filing. The MOFCOM announces the names
of franchisors who have completed filing on the government website and makes prompt updates. If the franchisor fails to comply with these
Regulations  and  Provisions  on  Commercial  Franchising,  the  MOFCOM  or  its  local  counterparts  have  the  discretion  to  take  administrative
measures against the franchisor, including fines and public announcements. The Regulations and Provisions on Commercial Franchising also
set forth requirements on the contents of franchising contracts. ZTO Express has signed cooperation contracts with its direct network partners.
If  we  are  deemed  as  a  franchisor  who  fails  to  comply  with  the  stipulations  of  filing  with  the  competent  commerce  authority,  we  may  be
imposed a fine ranging from RMB10,000 to RMB100,000. As of December 31, 2022, we have not made any filings with local counterparts of
the MOFCOM or received any governmental order to make such filings. See “Item 3. Key Information—D. Risk Factors—Risks Related to
Our Business and Industry — Our failure to comply with regulations on commercial franchising may result in penalties to us.”

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Regulations Relating To Personal Information Security And Consumer Protection

On  August  20,  2021,  the  Standing  Committee  of  the  National  People’s  Congress  promulgated  the  Personal  Information  Protection
Law,  or  the  PIPL,  which  took  effect  on  November  1,  2021.  Pursuant  to  the  PIPL,  “personal  information”  refers  to  any  kind  of  information
related  to  an  identified  or  identifiable  individual  as  electronically  or  otherwise  recorded  but  excluding  the  anonymized  information.  The
processing of personal information includes the collection, storage, use, processing, transmission, provision, disclosure and deletion of personal
information.  The  PIPL  applies  to  the  processing  of  personal  information  of  individuals  within  the  territory  of  the  PRC,  as  well  as  personal
information  processing  activities  outside  the  territory  of  PRC,  for  the  purpose  of  providing  products  or  services  to  natural  persons  located
within China, for analyzing or evaluating the behaviors of natural persons located within China, or for other circumstances as prescribed by
laws and administrative regulations. A personal information processor may process the personal information of this individual only under the
following  circumstances:  (i)  where  consent  is  obtained  from  the  individual;  (ii)  where  it  is  necessary  for  the  execution  or  performance  of  a
contract to which the individual is a party, or where it is necessary for carrying out human resource management pursuant to employment rules
legally  adopted  or  a  collective  contract  legally  concluded;  (iii)  where  it  is  necessary  for  performing  a  statutory  responsibility  or  statutory
obligation; (iv) where it is necessary in response to a public health emergency, or for protecting the life, health or property safety of a natural
person in the case of an emergency; (v) where the personal information is processed within a reasonable scope to carry out any news reporting,
supervision by public opinions or any other activity for public interest purposes; (vi) where the personal information, which has already been
disclosed by an individual or otherwise legally disclosed, is processed within a reasonable scope; or (vii) any other circumstance as provided by
laws  or  administrative  regulations.  In  principle,  the  consent  of  an  individual  must  be  obtained  for  the  processing  of  his  or  her  personal
information, except under the circumstances of the aforementioned items (ii) to (vii). Where personal information is to be processed based on
the consent of an individual, such consent shall be a voluntary and explicit indication of intent given by such individual on a fully informed
basis.  If  laws  or  administrative  regulations  provide  that  the  processing  of  personal  information  shall  be  subject  to  the  separate  consent  or
written consent of the individual concerned, such provisions shall prevail. In addition, the processing of the personal information of a minor
under 14 years old must obtain the consent by a parent or a guardian of such minor and the personal information processors must adopt special
rules for processing personal information of minors under 14 years old.

The Administrative Provisions on the Security of Personal Information of Express Service Users, promulgated by State Post Bureau
on March 26, 2014, provide for the protection of the personal information of users of express or express delivery services, and the supervision
on  the  express  operations  of  postal  enterprises  and  express  delivery  companies.  In  accordance  with  these  provisions,  the  state  postal
administrative department and its local counterparts are the supervising and administering authority responsible for the security of the personal
information of users of express or express delivery services, and postal enterprises and express delivery companies must establish and refine
systems and measures for the security of such information. Specifically, express delivery companies must enter into confidentiality agreements
with its employees regarding the information of its clients or users to specify confidentiality obligations and liabilities for violation thereof.
Where express delivery companies are entrusted by operators engaging in online shopping, TV shopping, mail-order and other businesses to
provide  express  delivery  services,  such  express  delivery  companies  must  enter  into  agreements  with  the  said  principals  agreeing  upon
provisions safeguarding the security of information of users of express delivery services. Courier companies operating through franchise are
further required to formulate provisions on the security of information of users of express delivery services in franchising contracts and clarify
the security responsibilities between franchisor and franchisee. A courier company and its employees causing damages to the users of express
delivery services by divulging the users’ information is expected to bear compensation liabilities. If a courier company is found to unlawfully
furnish the information of users of express delivery services, the company and its employees are subject to administrative liabilities or even
criminal penalties. A user of express delivery services may further seek remedies by following the Measures on Settling the Complaints of the
Postal Users issued by State Post Bureau, which took effect on September 1, 2014. The Postal Users Complaints Settling Center implements
the  regime  of  mediation  to  handle  the  complaints  from  users  on  the  quality  of  the  express  delivery  services.  According  to  the  Interim
Regulations on Express Delivery, an express delivery service company shall not sell, reveal or illegally provide any information of client that
has been exposed during the provision of express services. In case the information of client is revealed or may be revealed, the express delivery
service  company  shall  take  remedial  measures  immediately  and  report  to  the  local  postal  administrations.  If  we  fail  to  comply  with  such
requirement,  we  may  be  subject  to  penalties  including  a  fine  ranging  from  RMB10,000  to  RMB100,000,  suspension  of  business  for
rectification  or  revoke  of  its  Courier  Service  Operation  Permit.  We  believe  we  are  currently  in  compliance  with  the  above  provisions  or
measures with regard to the security of personal information in all material aspects.

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Regulations Relating To Cybersecurity, Privacy, Data Protection And Information Security

On  December  28,  2012,  the  Standing  Committee  of  the  National  People’s  Congress  promulgated  the  Decision  of  the  Standing
Committee  of  the  National  People’s  Congress  on  Strengthening  Network  Information  Protection,  or  the  Network  Information  Protection
Decision, to enhance the legal protection of information security and privacy on the internet. The Network Information Protection Decision
also requires network service providers to take measures to ensure confidentiality of information of users. On July 16, 2013, the Ministry of
Industry and Information Technology, or the MIIT, promulgated the Provisions on Protection of Personal Information of Telecommunication
and Internet Users to regulate the collection and use of users’ personal information in the provision of telecommunication service and internet
information  service  in  China.  On  August  29,  2015,  the  Standing  Committee  of  the  National  People’s  Congress  promulgated  the  Ninth
Amendment  to  the  PRC  Criminal  Law,  which  became  effective  on  November  1,  2015  and  amended  the  standards  of  crime  of  infringing
citizens’ personal information and reinforced the criminal culpability of unlawful collection, transaction, and provision of personal information.
It further provides that any network service provider that fails to fulfill the obligations related to internet information security administration as
required  by  applicable  laws  and  refuses  to  rectify  upon  orders  will  be  subject  to  criminal  liability.  On  November  7,  2016,  the  Standing
Committee of the National People’s Congress promulgated the PRC Cybersecurity Law, which requires, among others, that network operators
take security measures to protect the network from interference, damage and unauthorized access and prevent data from being divulged, stolen
or tampered with. Network operators are also required to collect and use personal information incompliance with the principles of legitimacy,
properness and necessity, and strictly within the scope of authorization by the subject of personal information unless otherwise prescribed by
laws  or  regulations.  The  PRC  Civil  Code,  or  the  Civil  Code,  promulgated  on  May  28,  2020  and  became  effective  on  January  1,  2021,  also
provides specific provisions regarding the protection of personal information.

On June 10, 2021, the Standing Committee of the National People’s Congress promulgated the PRC Data Security Law, or the Data
Security Law, which took effect on September 1, 2021. The Data Security Law, among other things, provides for a security review procedure
for  the  data  activities  that  may  affect  national  security.  Furthermore,  the  2020  Measures,  set  forth  the  cybersecurity  review  mechanism  for
critical information infrastructure operators, and provided that critical information infrastructure operators who procure internet products and
services that affect or may affect national security shall be subject to a cybersecurity review.

The  2021  Measures  took  effect  on  February  15,  2022,  and  has  replaced  the  2020  Measures  and  further  restated  and  expanded  the
applicable scope of the cybersecurity review. Pursuant to the 2021 Measures, critical information infrastructure operators that procure internet
products and services, and network platform operators engaging in data processing activities, must be subject to the cybersecurity review under
2021 Measures if their activities affect or may affect national security. The 2021 Measures further stipulate that network platform operators
holding over one million users’ personal information shall declare to the Cybersecurity Review Office for a cybersecurity review before any
public offering at a foreign stock exchange. On August 17, 2021, the State Council promulgated the Regulations on the Security Protection of
Critical Information Infrastructure, which became effective on September 1, 2021. Pursuant to the Regulations on the Security Protection of
Critical Information Infrastructure, critical information infrastructure shall mean any important network facilities or information systems of the
important industry or field such as public communication and information service, energy, transportation, water conservancy, finance, public
services,  e-government  affairs  and  national  defense  science,  technology  and  industry,  as  well  as  other  important  network  facilities  and
information  systems  which,  in  case  of  destruction,  loss  of  function  or  leak  of  data,  may  result  in  serious  damage  to  national  security,  the
national economy and the people’s livelihood and public interests.

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On  July  6,  2021,  the  relevant  PRC  government  authorities  made  public  the  Opinions  on  Strictly  Cracking  Down  Illegal  Securities
Activities in Accordance with the Law. These opinions emphasized the need to strengthen the administration over illegal securities activities
and  the  supervision  on  overseas  listings  by  China-based  companies  and  proposed  to  take  effective  measures,  such  as  promoting  the
construction of relevant regulatory systems to deal with the risks and incidents faced by China-based overseas-listed companies. On November
14, 2021, the CAC released the Regulations on the Network Data Security Management, or the Draft Regulations, for public comments, which
stipulates,  among  others,  that  a  prior  cybersecurity  review  is  required  for  listing  abroad  of  data  processors  which  process  over  one  million
users’ personal information, and the listing of data processors in Hong Kong which affects or may affect national security. On July 7, 2022, the
CAC promulgated the Measures on Security Assessment of Cross-border Data Transfer which became effective on September 1, 2022. The
Measures on Security Assessment of Cross-border Data Transfer shall apply to the security assessment of the provision of important data and
personal information collected and generated by data processors in the course of their operations within the territory of the PRC by such data
processors  to  overseas  recipients.  Pursuant  to  such  measures,  a  data  processor  shall  apply  to  the  national  cyberspace  administration  for  the
security assessment of the outbound data transfer through the local provincial cyberspace administration, if it intends to provide data abroad
under  any  of  the  following  circumstances:  (i)  the  data  processor  provides  important  data  abroad;  (ii)  the  critical  information  infrastructure
operator or the data processor that has processed the personal information of over one million people provides personal information abroad;
(iii) the data processor that has provided the personal information of over 100,000 people or the sensitive personal information of over 10,000
people  cumulatively  since  January  1  of  the  previous  year  provides  personal  information  abroad;  (iv)  any  other  circumstance  where  an
application for the security assessment of outbound data transfer is required by the national cyberspace administration. Any failure to comply
with such requirements may subject us to, among others, suspension of services, fines, revoking relevant business permits or business licenses.
The 2021 Measures required that, among others, network platform operators holding over one million users’ personal information shall declare
to the Cybersecurity Review Office for a cybersecurity review before any public offering at a foreign stock exchange. On December 24, 2021,
the  CSRC  issued  the  Draft  Overseas  Securities  Offering  and  Listing  Measures  and  the  Draft  Overseas  Securities  Offering  and  Listing
Regulations,  which  had  a  comment  period  that  expired  on  January  23,  2022.  On  February  17,  2023,  the  CSRC  promulgated  the  Overseas
Listing  Trial  Measures,  which  stipulates  that  overseas  offering  and  listing  by  domestic  companies  shall  strictly  abide  by  relevant  laws,
administrative regulations and state rules concerning national security in the areas of foreign investment, cybersecurity, data security and etc.,
and duly fulfill their obligations to protect national security. If the intended overseas offering and listing necessitates national security review
(e.g., cybersecurity review), relevant national security review procedures shall be completed before the application for such offering and listing
is submitted to competent overseas regulators and foreign stock exchanges. See “Item 3. Key Information—D. Risk Factors—Risks Related to
Doing Business in China—The PRC government’s significant oversight and discretion over our business operation could result in a material
adverse  change  in  our  operations  and  the  value  of  our  ADSs  and  ordinary  shares.”  and  “Item  3.  Key  Information—D.  Risk  Factors—Risks
Related  to  Doing  Business  in  China—The  approval  of  or  filing  to  the  CSRC  or  other  PRC  government  authorities  may  be  required  in
connection with our offshore offerings and future capital raising activities under PRC law, and, if required, we cannot predict whether or for
how long we will be able to obtain such approval.”

On January 23, 2019, the Office of the Central Cyberspace Affairs Commission, the MIIT, the Ministry of Public Security, and the
SAMR  jointly  issued  the  Notice  on  Special  Governance  of  Illegal  Collection  and  Use  of  Personal  Information  via  Apps,  which  restates  the
requirement of legal collection and use of personal information, encourages app operators to conduct security certifications, and encourages
search engines and app stores to clearly mark and recommend those certified apps. On November 28, 2019, the CAC, the MIIT, the Ministry of
Public Security and the SAMR jointly issued the Measures to Identify Illegal Collection and Usage of Personal Information by Apps, which
lists  six  types  of  illegal  collection  and  usage  of  personal  information,  including:  (i)  failure  to  publish  rules  on  the  collection  and  usage  of
personal  information,  (ii)  failure  to  expressly  state  the  purpose,  manner  and  scope  of  the  collection  and  usage  of  personal  information,  (iii)
collecting and using personal information without obtaining consents from users, (iv) collecting personal information irrelevant to the services
provided, in violation of the necessary principle, (v) providing personal information to other parties without obtaining consent and (vi) failure
to provide the function of deleting or correcting personal information as required by law or failure to publish the methods for complaints and
reports or other information. On July 22, 2020, the MIIT issued the Notice on Carrying out Special Rectification Actions in Depth against the
Infringement  on  Users’  Rights  and  Interests  by  Apps  to  urge  app  service  providers,  among  others,  to  strengthen  the  protection  of  users’
personal information in relation to the download and usage of apps. On March 12, 2021, the CAC, the MIIT, the Ministry of Public Security
and  the  SAMR  jointly  promulgated  the  Rules  on  the  Scope  of  Necessary  Personal  Information  for  Common  Types  of  Mobile  Internet
Applications, which became effective on May 1, 2021, to further provide guidance over personal information security and privacy protection.

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In addition to the regulations above, Apps are specially regulated by the Administrative Provisions on Mobile Internet Applications
Information Services (Revised in 2022), or the APP Provisions, promulgated by the CAC, last amended on June 14, 2022 and became effective
on August 1, 2022. The APP Provisions set forth the relevant requirements on the app information service and the app distribution service. The
CAC  and  its  local  branches  shall  be  responsible  for  the  supervision  and  administration  of  nationwide  and  local  app  information  content
respectively. According to the APP Provisions, app providers shall strictly fulfill their responsibilities of information security management, and
perform  the  duties  including  but  not  limited  to:  (i)  conduct  real  identity  information  authentication  based  on  mobile  phone  numbers,  ID
numbers or unified social credit codes for users who apply for registration when app providers provide users with services such as information
release, instant messaging, etc.; (ii) be responsible for the results of the presentation of information, shall not produce or disseminate illegal
information,  and  shall  consciously  prevent  and  resist  harmful  information;  (iii)  not  induce  users  to  download  apps  by  means  of  false
advertisement, bundled downloads, or other acts, or via machine or manual click farming and comment control, or by using illegal and harmful
information;  (iv)  immediately  take  remedial  measures,  promptly  notify  users  and  report  to  the  relevant  competent  authorities  in  accordance
with  regulations  when  an  app  has  risks  such  as  security  defects  and  vulnerabilities;  (v)  perform  the  obligation  of  ensuring  data  security,
establish a sound whole-process data security management system, take technical measures to ensure data security and other security measures,
strengthen risk monitoring, and shall not endanger national security or public interests, or damage the legitimate rights and interests of others
when  carrying  out  app  data  processing  activities;  and  (vi)  formulate  and  disclose  management  rules,  and  sign  service  agreements  with
registered users to clarify the relevant rights and obligations of both parties. We are subject to the above provisions or measures relevant to app
operation and believe that we are currently in compliance with the law in all material aspects. See “Item 3. Key Information—D. Risk Factors
—Risks  Related  to  Our  Business  and  Industry—Our  business  is  also  subject  to  complex  and  evolving  laws  and  regulations  regarding
cybersecurity, privacy, data protection and information security in China. Failure to protect confidential information of our end customers or
consumers could damage our reputation and substantially harm our business and results of operations.”

Regulations Relating To Overseas Listing

On February 17, 2023, the CSRC promulgated the Overseas Listing Trial Measures, which became effective on March 31, 2023.

The Overseas Listing Trial Measures will comprehensively improve and reform the existing regulatory regime for overseas offering
and  listing  of  PRC  domestic  companies’  securities  and  will  regulate  both  direct  and  indirect  overseas  offering  and  listing  of  PRC  domestic
companies’ securities by adopting a filing-based regulatory regime.

According to the Overseas Listing Trial Measures, PRC domestic companies that seek to offer and list securities in overseas markets,
either  in  direct  or  indirect  means,  are  required  to  fulfill  the  filing  procedure  with  the  CSRC  and  report  relevant  information.  The  Overseas
Listing Trial Measures provides that no overseas offering and listing shall be made under any of the following circumstances: (i) such securities
offering and listing is explicitly prohibited by provisions in laws, administrative regulations and relevant state rules; (ii) the intended securities
offering and listing may endanger national security as reviewed and determined by competent authorities under the State Council in accordance
with  law;  (iii)  the  domestic  company  intending  to  make  the  securities  offering  and  listing,  or  its  controlling  shareholder(s)  and  the  actual
controller, have committed relevant crimes such as corruption, bribery, embezzlement, misappropriation of property or undermining the order
of the socialist market economy during the latest three years; (iv) the domestic company intending to make the securities offering and listing is
currently under investigations for suspicion of criminal offenses or major violations of laws and regulations, and no conclusion has yet been
made thereof; or (v) there are material ownership disputes over equity held by the domestic company’s controlling shareholder(s) or by other
shareholder(s) that are controlled by the controlling shareholder(s) and/or actual controller.

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The Overseas Listing Trial Measures also provides that if the issuer both meets the following criteria, the overseas securities offering
and listing conducted by such issuer will be deemed as indirect overseas offering by PRC domestic companies: (i) 50% or more of any of the
issuer’s  operating  revenue,  total  profit,  total  assets  or  net  assets  as  documented  in  its  audited  consolidated  financial  statements  for  the  most
recent fiscal year is accounted for by domestic companies; and (ii) the main parts of the issuer’s business activities are conducted in mainland
China,  or  its  main  place(s)  of  business  are  located  in  mainland  China,  or  the  majority  of  senior  management  staff  in  charge  of  its  business
operations and management are PRC citizens or have their usual place(s) of residence located in mainland China. Where an issuer submits an
application for initial public offering to competent overseas regulators, such issuer must file with the CSRC within three business days after
such  application  is  submitted.  The  Overseas  Listing  Trial  Measures  also  requires  subsequent  reports  to  be  filed  with  the  CSRC  on  material
events,  such  as  change  of  control  or  voluntary  or  forced  delisting  of  the  issuer(s)  who  have  completed  overseas  offerings  and  listings.
Furthermore,  overseas  offering  and  listing  by  domestic  companies  shall  strictly  abide  by  relevant  laws,  administrative  regulations  and  state
rules concerning national security in the areas of foreign investment, cybersecurity, data security and etc., and duly fulfill their obligations to
protect national security. If the intended overseas offering and listing necessitates national security review (e.g., cybersecurity review), relevant
national security review procedures shall be completed before the application for such offering and listing is submitted to competent overseas
regulators and foreign stock exchanges. A domestic company that seeks to offer and list securities in overseas markets shall, as per requirement
by competent authorities under the State Council, take such measures as timely rectification, commitment and divestiture of relevant business
and assets, to eliminate or avert any impact on national security resulting from such overseas offering and listing. See “Item 3. Key Information
—D. Risk Factors—Risks Related to Our Business and Industry—Our business is also subject to complex and evolving laws and regulations
regarding  cybersecurity,  privacy,  data  protection  and  information  security  in  China.  Failure  to  protect  confidential  information  of  our  end
customers  or  consumers  could  damage  our  reputation  and  substantially  harm  our  business  and  results  of  operations.”  and  “Item  3.  Key
Information—D. Risk Factors—Risks Related to Doing Business in China—The approval of or filing to the CSRC or other PRC government
authorities may be required in connection with our offshore offerings and future capital raising activities under PRC law, and, if required, we
cannot predict whether or for how long we will be able to obtain such approval.”

On  February  24,  2023,  the  CSRC,  MOF,  the  National  Administration  of  State  Secret  Protection  and  the  National  Archives
Administration  of  China  promulgated  the  Provisions  on  Strengthening  Confidentiality  and  Archives  Administration  of  Overseas  Securities
Offering and Listing by Domestic Companies, or the Overseas Listing Confidentiality Provisions, which became effective on March 31, 2023.

According to the Overseas Listing Confidentiality Provisions, PRC domestic companies that seek overseas offering and listing, and
the securities companies and securities service providers that undertake relevant businesses shall institute a sound confidentiality and archives
administration system and take necessary measures to fulfill confidentiality and archives administration obligations. A domestic company that
plans to, either directly or through its overseas listed entity, publicly disclose or provide to relevant individuals or entities including securities
companies, securities service providers and overseas regulators, any documents and materials that contain state secrets or working secrets of
government  agencies,  shall  first  obtain  approval  from  competent  authorities  according  to  law,  and  file  with  the  secrecy  administrative
department at the same level. A domestic company that plans to, either directly or through its overseas listed entity, publicly disclose or provide
to relevant individuals and entities including securities companies, securities service providers and overseas regulators, any other documents
and  materials  that,  if  leaked,  will  be  detrimental  to  national  security  or  public  interest,  shall  strictly  fulfill  relevant  procedures  stipulated  by
applicable national regulations. Any entities or individuals that violate the Law of the People’s Republic of China on Guarding State Secrets,
the Archives Law of the People’s Republic of China and other applicable laws and regulations in the process of overseas offering and listing
shall be held legally liable by competent authorities, and referred to the judicial organ to be investigated for criminal liability if suspected of
committing a crime.

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Regulations Relating To Financial Services

Pursuant  to  the  Guiding  Opinions  of  the  China  Banking  Regulatory  Commission  and  the  People’s  Bank  of  China  on  the  Pilot
Operation  of  Microcredit  Loan  Enterprises  promulgated  by  the  China  Banking  Regulatory  Commission  and  the  People’s  Bank  of  China  on
May 4, 2008, to apply for the establishment of a microcredit loan enterprise, the applicant shall submit a formal application to the competent
administrative departments at the provincial level, and upon the approval, the applicant shall register with the local branch of the industrial and
commercial administration to obtain the business license.

Pursuant  to  the  Notice  of  the  China  Banking  and  Insurance  Regulatory  Commission  on  Issuing  the  Interim  Measures  for  the
Supervision and Administration of Financial Leasing Enterprises promulgated by the China Banking and Insurance Regulatory Commission on
May 26, 2020, provincial-level local financial regulatory authority shall establish a mechanism for consultation with administrations for market
regulation to strictly control the registration of financial leasing enterprises and their branches.

Pursuant  to  the  Notice  of  the  General  Office  of  the  China  Banking  and  Insurance  Regulatory  Commission  on  Strengthening  the
Supervision  and  Administration  of  Commercial  Factoring  Enterprises  promulgated  by  the  China  Banking  and  Insurance  Regulatory
Commission  on  October  18,  2019  with  the  amendment  on  June  21,  2021,  each  financial  regulatory  authority  shall  coordinate  with
administrations  for  market  regulation  in  strictly  controlling  the  registration  of  commercial  factoring  enterprises  before  promulgation  of  the
administrative measures for market access of commercial factoring enterprises. If the newly establishment of a commercial factoring enterprise
is necessary, the financial regulatory authority shall set up a consultation mechanism with administrations for market regulation.

Regulations Relating To Pricing

In China, the prices of a few numbers of products and services are set by the government. According to the Pricing Law promulgated
on  December  29,  1997,  which  became  effective  on  May  1,  1998,  operators  must,  as  required  by  the  government  departments  in  charge  of
pricing,  mark  the  prices  explicitly  and  indicate  the  service  items,  pricing  structures  and  other  related  standards  clearly.  Operators  may  not
charge  any  fees  that  are  not  explicitly  indicated.  Operators  must  not  commit  unlawful  pricing  activities,  such  as  colluding  with  others  to
manipulate the market price, using false or misleading prices to deceive consumers, or conducting price discrimination against other business
operators.  Failure  to  comply  with  the  Pricing  Law  may  subject  business  operators  to  administrative  sanctions  such  as  warning,  ceasing
unlawful activities, requiring compensation, confiscating illegal gains, fines. The business operators may be ordered to suspend business for
rectification or having their business licenses revoked if the violations are severe. We are subject to the Pricing Law as a service provider and
believe that our pricing activities are currently in compliance with the laws in all material aspects.

Regulations Relating To Leasing

We  lease  properties  for  our  offices,  sorting  hubs,  pickup  and  delivery  outlets  and  other  facilities.  Pursuant  to  the  Law  on
Administration  of  Urban  Real  Estate  which  took  effect  on  January  1,  1995  with  the  latest  amendment  on  August  26,  2019,  which  became
effective on January 1, 2020, lessors and lessees are required to enter into a written lease contract, containing such provisions as the term of the
lease, the use of the premises, rental price, liability for repair, and other rights and obligations of both parties. Both lessor and lessee are also
required  to  file  for  registration  and  record  the  lease  contract  with  the  real  estate  administration  department.  Pursuant  to  implementing  rules
stipulated by certain provinces or cities, if the lessor and lessee fail to go through the registration procedures, both lessor and lessee may be
subject to fines.

The Civil Code superseded the PRC Contract Law and became effective on January 1, 2021. According to the foregoing regulations,
the lessee may sublease the leased premises to a third party, subject to the consent of the lessor. Where the lessee subleases the premises, the
lease contract between the lessee and the lessor remains valid. The lessor is entitled to terminate the lease contract if the lessee subleases the
premises without the consent of the lessor. In addition, if the lessor transfers the premises, the lease contract between the lessee and the lessor
will still remain valid.

The Civil Code superseded the PRC Property Law and became effective on January 1, 2021. Pursuant to the foregoing regulations, if
the  mortgaged  property  is  leased  before  the  mortgage  contract  is  executed,  the  previously  established  tenancy  will  not  be  affected  by  the
subsequent mortgage, but where the mortgaged property is leased after the creation and registration of the mortgage interest, the tenancy cannot
challenge the registered mortgage.

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Regulations Relating To Land Use Right And Construction

Certain of our offices, sorting hubs and other facilities, together with the land use rights attached, are obtained or built by us or bought
from  third  parties.  Pursuant  to  the  PRC  Land  Administration  Law  promulgated  on  June  25,  1986  with  the  latest  amendment  on  August  26,
2019, which became effective on January 1, 2020, and the PRC Property Law which has been superseded by the Civil Code since January 1,
2021,  any  entity  that  needs  land  for  the  purposes  of  construction  must  obtain  land  use  right  and  must  register  with  local  counterparts  of
Ministry of Natural Resources. Land use right is established at the time of registration. We have not obtained title certificates of land use rights
to certain pieces of land currently used by us. See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Business and Industry—
The title defects with respect to or encumbrances on certain land and buildings or failure to obtain requisite approvals, licenses or permits in
carrying out our property construction may cause interruptions to our business operations.”

According  to  the  Measures  for  Control  and  Administration  of  Grant  and  Assignment  of  Right  to  Use  Urban  State-owned  Land
promulgated by the Ministry of Housing and Urban-Rural Development on December 4, 1992 with the amendment on January 26, 2011, and
the  PRC  Law  on  Urban  and  Rural  Planning  promulgated  by  the  National  People’s  Congress  on  October  28,  2007  and  became  effective  on
January  1,  2008  with  the  latest  amendment  on  April  23,  2019,  the  Measures  for  Administration  of  Permission  for  Commencement  of
Construction Works promulgated by the Ministry of Housing Construction and Urban-Rural Development with the latest amendment on March
30,  2021,  the  Administrative  Measures  for  Archival  Filing  on  Inspection  Upon  Completion  of  Buildings  and  Municipal  Infrastructure
promulgated by the Ministry of Housing and Urban-Rural Development with the latest amendment on October 19, 2009, and the Regulations
on the Quality Management of Construction Engineering promulgated by the State Council on January 30, 2000 and most recently amended on
April 23, 2019, after obtaining land use right, the owner of land use right must obtain construction land planning permit, construction works
planning  permit  from  the  relevant  municipal  planning  authority,  and  a  construction  permit  from  relevant  construction  authority  in  order  to
commence  construction.  After  a  building  is  completed,  an  examination  of  completion  by  the  relevant  governmental  authorities  and  experts
must  be  organized.  We  have  not  been  fully  in  compliance  with  certain  construction  requirements  under  PRC  laws  and  regulations,  such  as
commencing  construction  projects  before  obtaining  the  requisite  permits  and  putting  the  constructions  into  use  before  passing  the  requisite
inspection and acceptance. See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Business and Industry—The title defects
with respect to or encumbrances on certain land and buildings or failure to obtain requisite approvals, licenses or permits in carrying out our
property construction may cause interruptions to our business operations.”

Regulations Relating To Environmental Protection

Pursuant  to  the  PRC  Law  on  Environment  Impact  Assessment  promulgated  on  October  28,  2002  and  most  recently  amended  on
December 29, 2018, and the Administrative Regulations on the Environmental Protection of Construction Projects promulgated on November
29, 1998 with the latest amendment on July 16, 2017, each construction project is required to undergo an environmental impact assessment,
and an environmental impact assessment report must be submitted to the relevant governmental authorities in charge of ecological environment
for approval before the commencement of construction. In the event that there is a material change in respect of the location, scale, nature of
the  construction  project,  the  production  techniques  employed  or  the  measures  adopted  for  preventing  pollution  and  preventing  ecological
damage of a given project, a new environmental impact assessment report must be submitted for approval. Moreover, in accordance with the
Administrative Regulations on the Environmental Protection of Construction Projects, after the construction of a construction project for which
an  environmental  impact  report  or  environmental  impact  statement  is  required,  the  construction  unit  shall  make  an  acceptance  check  of  the
matching  environmental  protection  facilities  and  prepare  an  acceptance  report  according  to  the  standards  and  procedures  stipulated  by  the
competent administrative department of environmental protection under the State Council. Subject to the Administrative Regulations on the
Environmental Protection of Construction Projects, and the Interim Measures on the Administration of Acceptance Inspection of Construction
Project Environmental Protection which became effective on November 20, 2017, except those construction projects requiring water, noise and
solid waste pollution prevention facilities, which are still subject to acceptance by the environmental authorities, the constructing entities may
organize  the  acceptance  inspection  upon  the  completion  by  themselves  for  other  construction  projects.  Failure  to  comply  with  the  above-
mentioned regulations may subject an enterprise to fines, suspension of the construction and other administrative liabilities.

Regulations Relating To Intellectual Property Rights

The  PRC  government  has  adopted  comprehensive  governing  laws  for  intellectual  property  rights,  including  copyrights,  patents,

trademarks and domain names.

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Copyright.  Copyright  in  China,  including  copyrighted  software,  is  principally  protected  under  the  PRC  Copyright  Law  and  its
implementation rules and the Regulations on the Protection of Computer Software. The PRC Copyright Law was promulgated by the Standing
Committee of the National People’s Congress on September 7, 1990 and was most recently amended on November 11, 2022. According to the
PRC Copyright Law, the state copyright authority shall be responsible for the copyright administration nationwide, while the local copyright
authority at or above the country level shall be responsible for copyright administration within its own administrative area. Copyright in China
shall include personal rights and economic rights, including but not limited to the right of publication, the right of modification, the right of
reproduction, the right of performance, etc. An author’s right of authorship, right of modification and right of protecting the integrity of the
work shall continue in perpetuity. The Implementing Regulations of the PRC Copyright Law, promulgated by the State Council and recently
amended on January 30, 2013, stipulates the detailed rules on the protection of various types of copyrights in China. The Regulations on the
Protection  of  Computer  Software,  promulgated  by  the  State  Council  and  most  recently  amended  on  January  30,  2013,  provides  rules  on
copyrighted software. Under these regulations, the term of protection for copyrighted software is 50 years.

Patent Patents in China are principally protected under the PRC Patent Law, promulgated by the Standing Committee of the National
People’s Congress and recently amended on October 17, 2020, and its implementation rules, promulgated by the State Council and recently
amended on January 9, 2010. For the purposes of the PRC Patent Law, the protectable invention-creations refers to inventions, utility models
and  designs.  The  patent  administrative  department  under  the  State  Council  (i.e.  The  National  Intellectual  Property  Administration)  is
responsible  for  the  administration  of  patent-related  work  nationwide,  including  examining  and  approving  patent  applications.  The  patent
administrative  departments  of  provinces,  autonomous  regions  and  municipalities  are  responsible  for  patent  administration  within  their
respective  administrative  areas.  Inventions  and  utility  models  must  meet  three  conditions:  novelty,  inventiveness  and  practical  applicability.
The duration of a patent right is either 10 years, 15 years or 20 years from the date of application, depending on the type of patent right.

Trademark  The  PRC  Trademark  Law,  promulgated  by  the  Standing  Committee  of  the  National  People’s  Congress  and  recently
amended on April 23, 2019, and its implementation rules, promulgated by the State Council and recently amended on April 29, 2014 protect
registered  trademarks  in  China.  The  PRC  Trademark  Office  of  the  National  Intellectual  Property  Administration  is  responsible  for  the
registration and administration of trademarks throughout China. The trademark applied for registration shall have distinctive characteristics for
identification, and shall not conflict with the prior legitimate rights of others. The PRC Trademark Law has adopted a “first-to-file” principle
with respect to trademark registration. Where registration application for a trademark that is identical or similar to another trademark which has
already registered or given preliminary examination, the application for such trademark may be rejected. Trademark registration is effective for
a renewable ten-year period, unless otherwise revoked.

Domain Name. Domain names in China are protected under the Administrative Measures on the Internet Domain Names promulgated
by the MIIT, on August 24, 2017. The MIIT is the major regulatory authority responsible for the administration of the PRC internet domain
names, under supervision of which the China Internet Network Information Center, is responsible for the daily administration of CN domain
names and Chinese domain names. The communication administrations of provinces, autonomous regions and municipalities shall supervise
and  administer  domain  name  services  within  their  respective  administrative  area.  Our  domain  name  registration  is  handled  through  domain
name service agencies established under the relevant regulations, and we become domain name holders upon successful registration.

Regulations Relating To Employment

Pursuant to the PRC Labor Law, promulgated by National People’s Congress and most recently amended on December 29, 2018, and
the PRC Labor Contract Law, promulgated by the Standing Committee of the National People’s Congress on June 29, 2007 and amended on
December 28, 2012, employers must execute written labor contracts with full-time employees. All employers must comply with local minimum
wage  standards.  Violation  of  the  PRC  Labor  Law  and  the  PRC  Labor  Contract  Law  may  result  in  the  imposition  of  fines  and  other
administrative and criminal liability in the case of serious violation.

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Enterprises  in  China  are  required  by  PRC  laws  and  regulations  to  participate  in  certain  employee  benefit  plans,  including  social
insurance funds, namely a pension plan, a medical insurance plan, an unemployment insurance plan, a work-related injury insurance plan and a
maternity  insurance  plan,  and  a  housing  provident  fund,  and  contribute  to  such  plans  or  funds  in  amounts  equal  to  certain  percentages  of
salaries, including bonuses and allowances, of the employees as specified by the local government from time to time at locations where they
operate their businesses or where they are located. According to the PRC Social Insurance Law, promulgated by National People’s Congress on
October  28,  2010  and  most  recently  amended  on  December  29,  2018,  and  Interim  Regulations  on  Levying  Social  Insurance  Premiums,
promulgated  by  National  People’s  Congress  on  January  22,  1999  and  most  recently  amended  on  March  24,  2019,  an  employer  that  fails  to
make  social  insurance  contributions  may  be  ordered  to  rectify  the  non-compliance  and  pay  the  required  contributions  within  a  stipulated
deadline  and  be  subject  to  a  late  fee  of  up  to  0.05%  per  day.  If  the  employer  still  fails  to  rectify  the  failure  to  make  social  insurance
contributions within the stipulated deadline, it may be subject to a fine ranging from one to three times of the amount overdue and/or subject to
a late fee of 0.2% per day. According to the Regulations on Management of Housing Fund, promulgated by National People’s Congress on
April 3, 1999 and most recently amended on March 24, 2019, an enterprise that fails to make housing fund contributions may be ordered to
rectify the noncompliance and pay the required contributions within a stipulated deadline; otherwise, an application may be made to a local
court for compulsory enforcement. In the event of failure to pay certain past social security and housing fund contributions in accordance with
the applicable PRC laws and regulations for and on behalf of our employees, we may be subject to fines and penalties and may be required to
make up the contributions for the social security and housing fund contributions as well as to pay late fees. See “Item 3. Key Information—D.
Risk Factors—Risks Related to Doing Business in China—Our failure to fully comply with PRC labor-related laws may expose us to potential
penalties.”

Regulations Relating To Foreign Exchange

The principal regulations governing foreign currency exchange in China are the Foreign Exchange Administration Regulations, most
recently  amended  on  August  5,  2008.  Payments  of  current  account  items,  such  as  profit  distributions  and  trade  and  service-related  foreign
exchange  transactions,  can  usually  be  made  in  foreign  currencies  without  prior  approval  from  SAFE,  by  complying  with  certain  procedural
requirements.  By  contrast,  approval  from  or  registration  with  appropriate  governmental  authorities  is  required  where  Renminbi  is  to  be
converted  into  foreign  currency  and  remitted  out  of  China  to  pay  capital  expenses  such  as  the  repayment  of  foreign  currency-denominated
loans.

SAFE Circular 19 took effect as of June 1, 2015 and partially modified or repealed on June 9, 2016 and December 30, 2019. Pursuant
to  SAFE  Circular  19,  the  foreign  exchange  capital  of  foreign-invested  enterprises  is  subject  to  the  discretional  foreign  exchange  settlement,
which means the foreign exchange capital in the capital account of foreign-invested enterprises upon the confirmation of rights and interests of
monetary  contribution  by  the  local  foreign  exchange  bureau  (or  the  book-entry  registration  of  monetary  contribution  by  the  banks)  may  be
settled  at  the  banks  based  on  the  actual  operation  needs  of  the  enterprises.  The  proportion  of  discretionary  settlement  of  foreign  exchange
capital  of  foreign-invested  enterprises  is  temporarily  100%.  SAFE  can  adjust  such  proportion  in  due  time  based  on  the  circumstances  of
international balance of payments.

On June 9, 2016, SAFE promulgated SAFE Circular 16. SAFE Circular 16 reiterates some of the rules set forth in SAFE Circular 19
and  removed  certain  restrictions  previously  provided  under  several  SAFE  circulars,  including  removal  of  restriction  on  conversion  by  a
foreign-invested  enterprise  of  foreign  currency  registered  capital  into  RMB  and  use  of  such  RMB  capital.  However,  SAFE  Circular  16
continues to prohibit foreign-invested enterprises from, among other things, using RMB funds converted from their foreign exchange capitals
for expenditure beyond their business scope, and providing loans to non-affiliated enterprises except as permitted in the business scope.

On January 26, 2017, SAFE issued the Notice of State Administration of Foreign Exchange on Improving the Review of Authenticity
and Compliance to Further Promoting the Reform of Foreign Exchange Administration, or SAFE Circular 3, which stipulates several capital
control  measures  with  respect  to  the  outbound  remittance  of  profit  from  domestic  entities  to  offshore  entities.  Moreover,  pursuant  to  SAFE
Circular  3,  domestic  entities  shall  make  detailed  explanations  of  the  sources  of  capital  and  utilization  arrangements,  and  provide  board
resolutions, contracts and other proof when completing the registration procedures in connection with an outbound investment. On October 23,
2019, SAFE issued the Notice of the State Administration of Foreign Exchange on Further Facilitating Cross-border Trade and Investment,
which, among other things, expanded the use of foreign exchange capital to domestic equity investment area.

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Regulations Relating To PRC Mergers & Acquisitions

On August 8, 2006, the MOFCOM issued the M&A Rules, which took effect on September 8, 2006 and were amended on June 22,
2009, provided that the scenarios qualify as an acquisition of a domestic enterprise by a foreign investor. The M&A Rules requires an overseas
special purpose vehicle formed for listing purposes through acquisitions of PRC domestic companies and controlled by PRC persons or entities
to obtain the approval of the CSRC prior to the listing and trading of such special purpose vehicle’s securities on an overseas stock exchange.
According to the Measures for Reporting of Information on Foreign Investment, which was issued by the MOFCOM and the SAMR and took
effect  on  January  1,  2020,  to  acquire  the  equity  of  a  non-foreign-invested  enterprise  within  the  territory  of  China,  a  foreign  investor  shall
submit the initial report through the enterprise registration system when it applies for the registration of changes to the acquired enterprise. The
Anti-Monopoly Law promulgated by the Standing Committee of the National People’s Congress, which became effective on August 1, 2008,
and recently amended on June 24, 2022, requires that transactions which are deemed concentrations and involve parties with specified turnover
thresholds must be declared to the MOFCOM before they can be completed. According to the Provisions on Thresholds for Prior Notification
of  Concentrations  of  Undertakings,  issued  by  the  State  Council  on  August  3,  2008  with  latest  amendment  released  on  September  18,  2018,
where the concentration of business operators satisfies any of the following threshold, the business operators shall file a declaration to the anti-
monopoly enforcement authority of the State Council in advance, otherwise, no concentration shall be carried out: (i) the total amount of the
global turnover realized by all business operators participating in the concentration during the last fiscal year exceeds RMB10 billion with at
least two business operators each achieving a turnover of more than RMB 400 million within China during the last fiscal year; (ii) the total
amount of the turnover within China achieved by all business operators participating in the concentration during the last fiscal year exceeds
RMB 2 billion with at least two business operators each achieving a turnover of more than RMB400 million within China during the last fiscal
year. The Interim Provisions on the Examination of Concentration of Business Operators promulgated by the SAMR, which became effective
on  December  1,  2020  and  recently  amended  on  March  24,  2022,  further  stipulates  the  detailed  rules  of  declaration  and  examination  of
concentration  of  business  operators.  In  addition,  the  Notice  of  the  General  Office  of  the  State  Council  on  the  Establishment  of  the  Security
Review  System  for  Mergers  and  Acquisitions  of  Domestic  Enterprises  by  Foreign  Investors  promulgated  on  February  3,  2011  and  became
effective after 30 days of promulgation, require acquisitions by foreign investors of PRC companies engaged in military related or certain other
industries that are crucial to national security be subject to security review before consummation of any such acquisition. See “Item 3. Key
Information—D.  Risk  Factors—Risks  Related  to  Doing  Business  in  China—Certain  PRC  regulations  may  make  it  more  difficult  for  us  to
pursue growth through acquisitions.” Currently, there remains uncertainty as to how the M&A Rules will be interpreted or implemented in the
context of an overseas offering. See “Item 3. Key Information—D. Risk Factors—Risks Related to Doing Business in China—PRC regulations
relating to the establishment of offshore special purpose companies by PRC residents may subject our PRC resident beneficial owners or our
PRC  subsidiaries  to  liability  or  penalties,  limit  our  ability  to  inject  capital  into  our  PRC  subsidiaries,  limit  our  PRC  subsidiaries’  ability  to
increase their registered capital or distribute profits to us, or may otherwise adversely affect us.”

Regulations Relating To Anti-Unfair Competition Law and Anti-Monopoly Law

In  accordance  with  the  PRC  Anti-Unfair  Competition  Law  which  was  promulgated  by  the  Standing  Committee  of  the  National
People’s Congress on September 2, 1993 and recently amended on April 23, 2019, when carrying out production or business activities, business
operators shall abide by the principles of voluntariness, equality, fairness, honesty and credibility, and abide by laws and recognized business
ethics.  Pursuant  to  the  PRC  Anti-Unfair  Competition  Law,  business  operators  may  not  engage  in  improper  activities  to  undermine  their
competitors, including but not limited to, causing market obfuscation, commercial bribery, misleading or false publicity, infringing upon trade
secrets, improper prize-attached sale activities, defamation of goodwill and internet unfair competition. Failure to comply with such regulations
could  result  in  various  administrative  penalties,  including  fines,  confiscation  of  illegal  gains  and  cessation  of  business  activities.  When  the
legitimate  rights  and  interests  of  a  business  operator  are  damaged  by  unfair  competition,  it  may  file  a  lawsuit  in  the  People’s  Court.  If  the
damage suffered by the business operator is difficult to assess, the amount of damages shall be the profit obtained by the infringer through the
infringement. The infringer shall also bear all reasonable expenses paid by the infringed business operator to stop the infringement. In contrast,
if a business operator violates the provisions of the PRC Anti-Unfair Competition Law, engages in unfair competition and causes damage to
another business operator, it shall be liable for damages.

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The  Anti-Monopoly  Law  was  promulgated  by  the  Standing  Committee  of  the  National  People’s  Congress,  which  took  effect  on
August 1, 2008 and most recently amended and took effect on August 1, 2022. The Anti-Monopoly Law prohibits monopolistic conduct, such
as entering into monopoly agreements, abuse of dominant market position and concentration of undertakings that have the effect of eliminating
or restricting competition and other anti-competitive activities. The Anti-Monopoly Law provides, among others, that business operators shall
not  use  data,  algorithms,  technology,  capital  advantages  and  platform  rules  to  exclude  or  limit  competition,  and  also  requires  relevant
government authorities to strengthen the examination of concentration of undertakings in areas related to national welfare and people’s well-
being.  On  February  7,  2021,  the  Anti-Monopoly  Guidelines  published  by  the  Anti-Monopoly  Committee  of  the  State  Council  has  been
operating as a compliance guidance under the existing anti-monopoly laws and regulations for operators of the internet platform economy. The
Anti-Monopoly Guidelines specified the circumstances where an activity of an internet platform will be identified as monopolistic act as well
as concentration filing procedures for business operators, including those involving variable interest entities.

Regulations Relating To Dividend Distribution

According  to  the  FIL,  foreign  investment  enterprises  in  China  may  pay  dividends  freely  in  RMB  or  any  other  foreign  currency
according to law. In addition, according to the PRC Company Law, foreign investment enterprises, same as domestic enterprises, are required
to set aside at least 10% of their after-tax profits (if any) each year to the company’s statutory reserves, until the accumulative amount of such
fund reaches 50% of its registered capital. Although the statutory reserves can be used, among other ways, to increase the registered capital and
eliminate  future  losses  in  excess  of  retained  earnings  of  the  respective  companies,  the  reserve  funds  are  not  distributable  as  cash  dividends
except  in  the  event  of  liquidation.  Further,  the  foreign  investment  enterprises  may  allocate  a  portion  of  their  after-tax  profits  based  on  PRC
accounting standards as discretionary reserve funds. These reserve funds are not distributable as cash dividends.

Regulations Relating To Foreign Debts

The foreign debt in PRC is regulated by various laws and regulations, including the Interim Provisions on the Management of Foreign
Debts promulgated by the NDRC, the MOF and SAFE on January 8, 2003 and recently amended on July 26, 2022, the Statistical Monitoring of
Foreign  Debts  Tentative  Provisions  promulgated  by  SAFE  on  August  27,  1987  and  recently  amended  on  November  29,  2020  and  the
Administrative Measures for Registration of Foreign Debts promulgated by SAFE on April 28, 2013 and recently amended on June 9, 2016, a
shareholder loan in the form of foreign debt made to a PRC subsidiary shall be registered by SAFE or its local branches within 15 business
days  after  entering  into  the  foreign  debt  contract.  Pursuant  to  the  Interim  Provisions  on  the  Management  of  Foreign  Debts,  the  sum  of  the
accumulated  amount  of  medium  and  long-term  foreign  debts  and  the  balance  of  short-term  foreign  debts  borrowed  by  a  foreign  invested
enterprise shall not exceed the difference between the total investment and the registered capital of the foreign invested enterprise. On January
5, 2023, the NDRC issued Administrative Measures for Review and Registration of Medium-term and Long-term Foreign Debts of Enterprises,
requiring enterprises that borrowing debts with a maturity of more than one year from overseas by domestic companies and overseas companies
or branches controlled by domestic companies to apply for foreign debt review and registration, to report and release relevant information, to
optimize the use of foreign debts, to manage risks in an effective manner, and to cooperate with supervision and inspection. Before borrowing
foreign debt, an enterprise shall obtain the Certificate of Review and Registration of Enterprise Borrowing Foreign Debt, or the Certificate of
Review and Registration, and complete the review and registration procedures. No borrowing of foreign debts shall be allowed without review
and registration. Further, an enterprise shall, within ten business days after borrowing each foreign debt, report the information to the review
and  registration  authority  via  the  network  system;  and  report  the  corresponding  information  about  the  foreign  debt  borrowed  within  ten
business days after the expiration of Certificate of Review and Registration. See “Item 3. Key Information—D. Risk Factors—Risks Related to
Doing Business in China—PRC regulation of loans to and direct investment in PRC entities by offshore holding companies and governmental
control of currency conversion may delay or prevent us from loaning to or making additional capital contributions to our PRC subsidiaries,
which could materially and adversely affect our liquidity and our ability to fund and expand our business.”

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Regulations Relating To Offshore Financing

SAFE  Circular  37  requires  PRC  residents  to  register  with  local  branches  of  SAFE  in  connection  with  their  direct  establishment  or
indirect control of an offshore entity, for the purpose of overseas investment and financing, with such PRC residents’ legally owned assets or
equity interests in domestic enterprises or offshore assets or interests, referred to in SAFE Circular 37 as a “special purpose vehicle.” SAFE
Circular 37 further requires amendment to the registration in the event of any significant changes with respect to the special purpose vehicle,
such as increase or decrease of capital contributed by PRC individuals, share transfer or exchange, merger, division or other material event. In
the  event  that  a  PRC  shareholder  holding  interests  in  a  special  purpose  vehicle  fails  to  fulfill  the  required  SAFE  registration,  the  PRC
subsidiaries of that special purpose vehicle may be prohibited from making profit distributions to the offshore parent and from carrying out
subsequent  cross-border  foreign  exchange  activities,  and  the  special  purpose  vehicle  may  be  restricted  in  its  ability  to  contribute  additional
capital into its PRC subsidiary. Furthermore, failure to comply with the various SAFE registration requirements described above could result in
liability  under  PRC  law  for  evasion  of  foreign  exchange  controls.  All  of  our  shareholders  that  we  are  aware  of  being  subject  to  SAFE
regulations have completed all necessary initial registrations with the local SAFE branch or qualified banks as required by SAFE Circular 37.

On  February  13,  2015,  SAFE  released  Circular  of  the  State  Administration  of  Foreign  Exchange  on  Further  Simplifying  and
Improving  the  Direct  Investment-related  Foreign  Exchange  Administration  Policies,  which  was  partially  abolished  on  December  30,  2019,
under  which  local  banks  will  examine  and  handle  foreign  exchange  registration  for  overseas  direct  investment,  including  the  initial  foreign
exchange registration and amendment registration, starting from June 1, 2015.

On  March  11,  2020,  the  People’s  Bank  of  China  and  SAFE  jointly  released  the  Notice  on  Adjusting  Macro-Prudential  Adjustment
Parameters  of  Full-Caliber  Cross-Border  Financing,  which  raised  the  macro  prudential  adjustment  parameter  from  1  to  1.25.  On  January  7,
2021,  the  People’s  Bank  of  China  and  SAFE  jointly  released  the  Notice  on  Adjusting  Macro-Prudential  Adjustment  Parameters  of  Cross-
Border Financing, which debased the macro prudential adjustment parameter from 1.25 to 1.

Regulations Relating To Employee Stock Incentive Plan Of Overseas Publicly-Listed Company

Pursuant to the 2012 SAFE Notices, which was promulgated by SAFE on February 15, 2012, individuals participating in any stock
incentive plan of any overseas publicly listed company who are PRC citizens or non-PRC citizens who reside in China for a continuous period
of not less than one year, subject to a few exceptions, are required to register with SAFE through a domestic qualified agent, which could be a
PRC subsidiary of such overseas listed company, and complete certain other procedures. In addition, an overseas entrusted institution must be
retained to handle matters in connection with the exercise or sale of stock options and the purchase or sale of shares and interests. We and our
executive officers and other employees, who are PRC citizens or non-PRC citizens who reside in China for a continuous period of not less than
one  year  with  the  exception  of  diplomatic  agents  of  foreign  countries  in  China  and  the  representatives  of  any  international  organization  in
China and have been granted options, are subject to these regulations as our company became an overseas listed company upon the completion
of  our  initial  public  offering.  Failure  by  such  individuals  to  complete  their  SAFE  registrations  may  subject  them  to  fines  and  other  legal
sanctions.  See  “Item  3.  Key  Information—D.  Risk  Factors—Risks  Related  to  Doing  Business  in  China—Any  failure  to  comply  with  PRC
regulations regarding the registration requirements for employee stock incentive plans of overseas publicly listed companies may subject the
PRC plan participants or us to fines and other legal or administrative sanctions.”

The  STA  has  issued  certain  circulars  concerning  employee  share  options  or  restricted  shares.  Under  these  circulars,  our  employees
working  in  China  who  exercise  share  options  or  are  granted  restricted  shares  will  be  subject  to  PRC  individual  income  tax.  Our  PRC
subsidiaries  have  obligations  to  file  documents  related  to  employee  share  options  or  restricted  shares  with  relevant  tax  authorities  and  to
withhold individual income taxes of those employees who exercise their share options. If our employees fail to pay or we fail to withhold their
income  taxes  according  to  relevant  laws  and  regulations,  we  may  face  sanctions  imposed  by  the  tax  authorities  or  other  PRC  governmental
authorities.

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Regulations Relating To Tax

Dividend Withholding Tax

Pursuant  to  the  PRC  Enterprise  Income  Tax  Law,  or  the  EIT  Law,  which  was  recently  amended  on  December  29,  2018,  and  its
implementation rules, which became effective on January 1, 2008 and was amended on April 23, 2019, if a non-resident enterprise has not set
up an organization or establishment in China, or has set up an organization or establishment but the income derived has no actual connection
with such organization or establishment, it will be subject to a withholding tax on its PRC-sourced income at a rate of 10%. Pursuant to the
Arrangement  between  Mainland  China  and  the  Hong  Kong  Special  Administrative  Region  for  the  Avoidance  of  Double  Taxation  and  Tax
Evasion on Income, the withholding tax rate in respect to the payment of dividends by a PRC enterprise to a Hong Kong enterprise is reduced
to 5% from a standard rate of 10% if the Hong Kong enterprise directly holds at least 25% of the PRC enterprise. The Notice of the STA on the
Issues concerning the Application of the Dividend Clauses of Tax Agreements, or STA Circular 81 sets forth the requirements for a Hong Kong
resident enterprise to enjoy the reduced withholding tax. Furthermore, the Administrative Measures for Convention Treatment for Non-resident
Taxpayers,  which  became  effective  on  January  1,  2020,  require  that  non-resident  taxpayers  claiming  treaty  benefits  shall  be  handled  in
accordance with the principles of “self-assessment, claiming benefits, retention of the relevant materials for future inspection.” Where a non-
resident taxpayer self-assesses and concludes that it satisfies the criteria for claiming treaty benefits, it may enjoy treaty benefits at the time of
tax declaration or at the time of withholding through a withholding agent, simultaneously gather and retain the relevant materials pursuant to
the provisions of these Measures for future inspection, and subject to subsequent administration by tax authorities. Accordingly, ZTO Express
(Hong Kong) Limited may be able to enjoy the 5% withholding tax rate for the dividends they receive from ZTO Express, if they satisfy the
conditions  prescribed  under  STA  Circular  81  and  other  relevant  tax  rules  and  regulations.  However,  according  to  STA  Circular  81,  if  the
relevant tax authorities consider the transactions or arrangements we have are for the primary purpose of enjoying a favorable tax treatment, the
relevant tax authorities may adjust the favorable withholding tax in the future.

Enterprise Income Tax

Under the EIT Law, enterprises are classified as resident enterprises and nonresident enterprises. PRC resident enterprises typically
pay an enterprise income tax at the rate of 25%. Uncertainties exist with respect to how the EIT Law applies to the tax residence status of ZTO
Express (Cayman) Inc. and our offshore subsidiaries.

Under the EIT Law, an enterprise established outside China with its “de facto management bodies” located within China is considered
a “resident enterprise,” meaning that it is treated in a manner similar to a PRC domestic enterprise for enterprise income tax purposes. The
implementing rules of the FIT Law define de facto management body as a managing body that in practice exercises “substantial and overall
management and control over the production and operations, personnel, accounting, and properties” of the enterprise.

According to STA Circular 82, a Chinese-controlled offshore incorporated enterprise will be regarded as a PRC tax resident by virtue
of having a “de facto management body” in China and will be subject to PRC enterprise income tax on its worldwide income only if all of the
criteria  specified  in  STA  Circular  82  are  met.  In  addition,  the  STA  issued  the  Bulletin  of  the  STA  on  Printing  and  Distributing  the
Administrative Measures for Income Tax on Chinese-controlled Resident Enterprises Incorporated Overseas (Trial Implementation) on July 27,
2011 and amended on June 15, 2018 by the Announcement of the STA on Revising Certain Taxation Normative Documents, providing more
guidance on the implementation of STA Circular 82. According to the Bulletin of the STA on Issues concerning the Determination of Resident
Enterprises Based on the Standards of Actual Management Institutions, or STA Bulletin 9, issued by the STA on January 29, 2014, a Chinese-
controlled offshore incorporated enterprise that satisfies the conditions prescribed under STA Circular 82 for being recognized as a PRC tax
resident must apply for being recognized as a PRC tax resident to the competent tax authority at the place of registration of its main investor
within the territory of China.

We do not believe that we meet all of the conditions outlined in the immediately preceding paragraph. We believe that ZTO Express
(Cayman) Inc. and our offshore subsidiaries should not be treated as a “resident enterprise” for PRC tax purposes if the criteria for “de facto
management  body”  as  set  forth  in  STA  Circular  82  were  deemed  applicable  to  us.  However,  as  the  tax  residency  status  of  an  enterprise  is
subject  to  determination  by  the  PRC  tax  authorities  and  uncertainties  remain  with  respect  to  the  interpretation  of  the  term  “de  facto
management body” as applicable to our offshore entities, we may be treated as a resident enterprise for PRC tax purposes under the EIT Law,
and we may therefore be subject to PRC income tax on our global income. We are actively monitoring the possibility of “resident enterprise”
treatment for the applicable tax years and are evaluating appropriate organizational changes to avoid this treatment, to the extent possible.

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In the event that ZTO Express (Cayman) Inc. or any of our offshore subsidiaries is considered to be a PRC resident enterprise: ZTO
Express (Cayman) Inc. or our offshore subsidiaries, as the case may be, may be subject to the PRC enterprise income tax at the rate of 25% on
our worldwide taxable income; dividend income that ZTO Express (Cayman) Inc. or our offshore subsidiaries, as the case may be, received
from our PRC subsidiaries may be exempt from the PRC withholding tax; and dividends or interest paid to our overseas shareholders or ADS
holders who are non-PRC resident individuals/enterprises as well as gains realized by such shareholders or ADS holders from the transfer of
our shares or ADSs may be regarded as PRC-sourced income and as a result be subject to PRC withholding tax at a rate of 20% to individuals
or up to 10% to enterprises, subject to any reduction or exemption set forth in relevant tax treaties. See “Item 3. Key Information—D. Risk
Factors—Risks  Related  to  Doing  Business  in  China—If  we  are  classified  as  a  PRC  resident  enterprise  for  PRC  income  tax  purposes,  such
classification could result in unfavorable tax consequences to us and our non-PRC shareholders or ADS holders.”

Under STA Public Notice 7, issued by the STA on February 3, 2015, and was recently amended on December 29, 2017, an “indirect
transfer” of assets, including equity interests in a PRC resident enterprise, by non-PRC resident enterprises may be re-characterized and treated
as  a  direct  transfer  of  PRC  taxable  assets,  if  such  arrangement  does  not  have  a  reasonable  commercial  purpose  and  was  established  for  the
purpose  of  avoiding  payment  of  PRC  enterprise  income  tax.  As  a  result,  gains  derived  from  such  indirect  transfer  may  be  subject  to  PRC
enterprise  income  tax.  In  respect  of  an  indirect  offshore  transfer  of  assets  of  a  PRC  establishment,  the  relevant  gain  is  to  be  regarded  as
effectively connected with the PRC establishment and would consequently be subject to PRC enterprise income tax at a rate of 25%. Where the
underlying transfer relates to the immoveable properties in China or to equity investments in a PRC resident enterprise, which is not effectively
connected  to  a  PRC  establishment  of  a  non-resident  enterprise,  a  PRC  enterprise  income  tax  at  10%  would  apply,  subject  to  available
preferential tax treatment under applicable tax treaties or similar arrangements, and the party who is obligated to make the transfer payments
has the withholding obligation. According to STA Announcement 37, the withholding party shall, within seven days of the day on which the
withholding obligation occurs, declare and remit the withholding tax to the competent tax authority at its locality. Where the withholding party
fails to withhold and remit the income tax payable or is unable to perform its obligation in this regard, the non-resident enterprise that earns the
income  shall,  declare  and  pay  the  tax  that  has  not  been  withheld  to  the  competent  tax  authority  at  the  place  where  the  income  occurs,  and
complete the Withholding Statement of the PRC for Enterprise Income Tax. There is uncertainty as to the implementation details of STA Public
Notice  7  and  STA  Announcement  37.  If  STA  Public  Notice  7  or  STA  Announcement  37  was  determined  to  be  applicable  to  some  of  our
transactions involving PRC taxable assets, our offshore subsidiaries conducting the relevant transactions might be required to spend valuable
resources to comply with STA Public Notice 7 and STA Announcement 37 or to establish that the relevant transactions should not be taxed
under STA Public Notice 7 or STA Announcement 37. See “Item 3. Key Information—D. Risk Factors—Risks Related to Doing Business in
China  —  We  face  uncertainty  with  respect  to  indirect  transfers  of  equity  interests  in  PRC  resident  enterprises  by  their  non-PRC  holding
companies.”

Where the payers fail to withhold any or sufficient tax, the non-PRC residents, as the transferors, are required to declare and pay such
taxes to the tax authorities on their own within the statutory time limit. Failure to comply with the tax payment obligations by the non-PRC
residents will result in penalties, including full payment of taxes owed, fines ranging from fifty percent to five times the amount of unpaid or
underpaid tax and default interest on those taxes.

Under the EIT Law and its implementation rules, certain “high and new technology enterprises strongly supported by the state” that
independently own core intellectual property and meet statutory criteria are permitted to enjoy a reduced 15% enterprise income tax rate. The
Administrative  Measures  for  the  Certification  of  High  and  New  Technology  Enterprises,  issued  by  the  STA,  the  Ministry  of  Science  and
Technology  and  the  Ministry  of  Finance,  or  the  MOF  on  January  29,  2016,  specifies  the  criteria  and  procedures  for  the  qualification  and
certification of the High and New Technology Enterprises.

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Under the Circular on Issues Concerning Tax Policies for In-depth Implementation of Western Development Strategies, or Circular 58
and the Bulletin of the STA on Issues of Enterprise Income Tax Concerning In-depth Implementation of Western Region Development Strategy
promulgated on April 6, 2012, or Circular 12, from January 1, 2011 to December 31, 2020, the primary business of the enterprise is listed in
one  of  the  industry  items  provided  in  the  Catalogue  of  Encouraged  Industries  in  Western  Regions  and  annual  primary  business  revenue  of
which accounts for more than 70% of the total enterprise revenue, may pay enterprise income tax at the reduced tax rate of 15% subject to the
examination and confirmation of the competent tax authority. The STA promulgated the Announcement of the State Taxation Administration
on Enterprise Income Tax Issues concerning the Implementation of the Catalog of Encouraged Industries in the Western Region thereafter, and
from October 1, 2014, the payment of enterprise income tax at the reduced tax rate of 15% shall cease to apply to enterprises that have enjoyed
policies for preferential treatment of enterprise income tax under Circular 12 if their primary businesses no longer fall within the “encouraged”
category  of  Catalog  of  Encouraged  Industries  in  the  Western  Region.  Afterwards,  the  STA  abolished  the  examination  and  confirmation
procedures of the competent tax authority for the preferential treatment under Circular 12. The MOF, the STA and the NDRC promulgated the
Announcement  on  Continuation  of  the  Enterprise  Income  Tax  Policy  for  the  Western  Region  Development,  or  Circular  23,  from  January  1,
2021  to  December  31,  2030,  the  primary  business  of  the  enterprise  is  listed  in  the  one  of  industry  items  provided  in  the  Catalogue  of
Encouraged Industries in Western Regions and primary business revenue of which accounts for more than 60% of the total enterprise revenue,
may  pay  enterprise  income  tax  at  the  reduced  tax  rate  of  15%  subject  to  the  examination  and  confirmation  of  the  competent  tax  authority.
Circular 23 came into force as from January 1, 2021 and the policy on enterprise income tax in Circular 58 shall cease to be implemented with
effect from the same day.

In order to encourage the development of the enterprises in software industry, the STA, the MOF, the NDRC and the MIIT issued the
Circular on Issues Concerning Preferential Policies on Enterprise Income Tax for Software and Integrated Circuit Industries on May 4, 2016
and  the  Announcement  on  Enterprise  Income  Tax  Policies  for  Promoting  High  Quality  Development  of  Integrated  Circuit  Industry  and
Software Industry on December 11, 2020, which specifies the criteria and procedures for the qualification and certification of the Key Software
Enterprise. The Key Software Enterprises encouraged by the State are entitled to be exempted from enterprise income tax from the first to the
fifth year from the profit-making year and be subject to enterprise income tax at a reduced tax rate of 10% for subsequent years.

PRC Value-Added Tax

Pursuant  to  the  PRC  Interim  Value-Added  Tax  Regulations  promulgated  by  the  State  Council  and  its  implementation  rules
promulgated  by  the  MOF,  subject  to  applicable  exceptions,  taxpayers  selling  goods,  providing  labor  services  of  processing,  repairs  or
maintenance, or selling services, intangible assets or real property in China, or importing goods to China shall pay VAT. A taxpayer is allowed
to offset the qualified input VAT paid on taxable purchases against the output VAT chargeable on the revenue from services provided.

Pursuant to the Pilot Proposals for the Collection of Value-Added Tax in Lieu of Business Tax, starting from January 1, 2012, the PRC
government has been gradually implementing a pilot program in certain provinces and municipalities, levying a 11% VAT on revenue generated
from  transportation  services  in  lieu  of  the  business  tax.  Pursuant  to  the  Circular  on  Comprehensively  Promoting  the  Pilot  Program  of  the
Collection of Value-added Tax in Lieu of Business Tax issued afterwards, or Circular 36, business tax shall be completely replaced by the VAT
from May 1, 2016 and the VAT rate applicable to VAT taxpayers ranges from 6% to 17% (which has been reduced to 13% after April 1, 2019
pursuant to Circular 39). Pursuant to Circular of Taxation on Adjusting Value-added Tax Rates, or Circular 32, issued by the MOF and STA, for
VAT taxable sales or importation of goods originally subject to value-added tax rates of 17% and 11%, such tax rates were adjusted to 16% and
10%, respectively. Further, pursuant to the Announcement on Policies for Deepening the VAT Reform issued by the MOF, or Circular 39, the
STA and the General Administration of Customs on March 20, 2019, which came into force on April 1, 2019, for general VAT payers’ sales
activities or imports that are subject to VAT at an existing applicable rate of 16% or 10%, the applicable VAT rate is adjusted to 13% or 9%,
respectively. Under Circular 39 and the Announcement on Relevant Value-added Tax Policies for Promoting the Relief and Development of
Stranded Industries in Service Sector issued by the MOF and the STA on March 3, 2022, during the period from April 1, 2019 to December 31,
2022, certain qualified service industry taxpayers can enjoy an extra 10% for deduction of the tax payable, which is calculated based on the
input VAT filed with the tax bureau. Under the Announcement on Clarifying the Value-added Tax Reduction and Exemption Policy for Small-
scale VAT Taxpayers and Other Policies issued by the MOF and the STA on January 9, 2023, taxpayers in productive service industries are
allowed to deduct the tax payable by 5% of the deductible input tax from January 1, 2023 to December 31, 2023. In addition, under Circular 39,
qualifying  taxpayers  who  meet  certain  requirements  are  eligible  for  the  newly  increased  unutilized  input  VAT  refund.  The  refund  of  newly
increased unutilized input VAT for the current period shall be calculated as per the following formula: refundable amount of newly increased
unutilized input VAT for the current period = newly increased unutilized input VAT x the input component ratio x 60%.

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Pursuant  to  the  Announcement  to  Further  Step  up  the  Application  of  End-of-Period  Excess  Input  Value  Added  Tax  Credit  Refund
Policies  and  the  Announcement  on  Expanding  the  Scope  of  Industries  Eligible  for  the  Policy  of  Full  Refund  of  Incremental  VAT  Credits,
promulgated by the MOF and the STA respectively on March 21, 2022 and June 7, 2022, the end-of-period VAT credit refund policy shall be
enhanced for “transport, warehousing and postal” and “residential services, repairs and other services” sectors. Under these announcements,
monthly refund of newly added unutilized input VAT and one-off refund of existing unutilized input VAT may be granted to enterprises, whose
VAT  taxable  sales  derived  from  engaging  in  activities  in  the  “transport  warehousing  and  postal  “and  “residential  services,  repairs  and  other
services” industries under the Industrial Classification of National Economic Activities account for more than 50% of their total VAT taxable
sales amount.

Pursuant to the Announcement on the VAT Exemption Policy for Express Courier Services promulgated by the MOF and the STA on
April  29,  2022,  from  May  1,  2022  to  December  31,  2022,  taxpayers  are  exempt  from  value-added  tax  on  income  derived  from  providing
express  collection  and  delivery  services  for  essential  daily  necessities  to  residents.  The  specific  scope  of  express  collection  and  delivery
services shall be implemented in accordance with the Notes on Sales Services, Intangible Assets and Real Estate (Cai Shui [2016] No. 36).

C.           Organizational Structure

For the chart illustrating our company’s organizational structure, see the outset of “Item 3. Key Information.”

The following is a summary of the currently effective contractual arrangements by and among Shanghai Zhongtongji Network, our

wholly owned subsidiary, ZTO Express, the consolidated affiliated entity, and the shareholders of ZTO Express.

Agreements that enable us to direct the activities of ZTO Express

Voting Rights Proxy Agreement. On August 18, 2015, ZTO Express and the shareholders of ZTO Express entered into a voting rights
proxy agreement with Shanghai Zhongtongji Network. Pursuant to the voting rights proxy agreement, each of the shareholders of ZTO Express
irrevocably  appointed  Meisong  Lai,  Shanghai  Zhongtongji  Network’s  designated  person,  as  their  attorney-in-fact  to  exercise  all  applicable
shareholder  rights,  including,  but  not  limited  to:  (i)  calling  for  and  attending  shareholders  meetings  as  the  proxy  of  the  shareholders;  (ii)
exercising voting rights and all other shareholder’s rights provided under PRC laws and the articles of association of ZTO Express, including
but  not  limited  to,  selling,  transferring,  pledging  or  disposing  all  or  a  portion  of  the  shares  held  by  such  shareholder  or  the  assets  of  ZTO
Express;  (iii)  voting  on  all  matters  submitted  to  shareholders  meetings,  including  but  not  limited  to,  the  election  of  directors  and  senior
management officers who shall be appointed by shareholders; and (iv)exercising other voting rights granted to the shareholders by the articles
of association of ZTO Express, as may be amended from time to time. Shanghai Zhongtongji Network and Meisong Lai both have the right to
execute documents in connection with and perform other obligations under the equity pledge agreement and exclusive call option agreement.
Any conduct of Shanghai Zhongtongji Network or Meisong Lai in connection with ZTO Express will be deemed as conduct of the shareholders
of ZTO Express. Any documents executed by Shanghai Zhongtongji Network or Meisong Lai in connection with ZTO Express will be deemed
to be executed by the shareholders of ZTO Express. Each of the shareholders of ZTO Express agreed to acknowledge, accept and approve such
conduct of or execution by Shanghai Zhongtongji Network and Meisong Lai. The voting rights proxy agreement will remain in force for an
unlimited term, unless all the parties to the agreement mutually agree to terminate the agreement in writing. The authorization and appointment
above are premised on Shanghai Zhongtongji Network’s designated person being a PRC citizen and Shanghai Zhongtongji Network’s consent
of such authorization and appointment. If and only if Shanghai Zhongtongji Network sends a written notice to the shareholders of ZTO Express
to replace its designated person, the shareholders of ZTO Express shall promptly appoint the replaced designated person as their new attorney-
in-fact under their power of attorney. Otherwise, the voting rights proxy agreement shall be binding on the legal assignees or heirs of all parties
subject to relevant laws and regulations applicable at that time, and the authorization and appointment by the shareholders of ZTO Express’s
shall not be revoked.

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Equity Pledge Agreement. On August 18, 2015, Shanghai Zhongtongji Network, ZTO Express and the shareholders of ZTO Express
entered into an equity pledge agreement and this agreement shall be binding on the legal assignees or heirs of all parties subject to relevant laws
and regulations applicable at that time. Pursuant to the equity pledge agreement, each of the shareholders of ZTO Express pledged all of their
equity  interests  in  ZTO  Express  to  guarantee  their  and  ZTO  Express’s  performance  of  their  obligations  under  the  contractual  arrangements,
including  the  exclusive  consulting  and  services  agreement,  its  related  agreements  and  the  equity  pledge  agreement.  If  ZTO  Express  or  its
shareholders  breach  their  contractual  obligations  under  this  agreement,  Shanghai  Zhongtongji  Network,  as  pledgee,  will  have  the  right  to
dispose of the pledged equity interests in ZTO Express and priority in receiving the proceeds from such disposal. The shareholders of ZTO
Express also agreed that, during the term of the equity pledge agreement, they will not dispose of the pledged equity interests or create or allow
any  encumbrance  on  the  pledged  equity  interests.  During  the  term  of  the  equity  pledge  agreement,  subject  to  specified  exceptions  therein,
Shanghai Zhongtongji Network has the right to receive all of the dividends and profits distributed on the pledged equity interests. The equity
pledges became effective in September 2015, which was when the pledge of equity interests contemplated in the equity pledge agreement were
registered with the relevant administration for market regulation in accordance with the PRC Property Rights Law in force at that time, and will
remain  effective  until  ZTO  Express  and  its  shareholders  have  completed  all  of  their  obligations  under  the  contractual  arrangements  or
discharged all of their obligations under the contractual arrangements.

Exclusive Call Option Agreement. On August 18, 2015, Shanghai Zhongtongji Network, ZTO Express and the shareholders of ZTO
Express  entered  into  an  exclusive  call  option  agreement.  Pursuant  to  the  exclusive  call  option  agreement,  each  of  the  shareholders  of  ZTO
Express  irrevocably  granted  Shanghai  Zhongtongji  Network  an  exclusive  option  to  purchase,  or  have  its  designated  entity  or  person  to
purchase, at its discretion, to the extent permitted under PRC law, all or part of the shareholders’ equity interests in ZTO Express. The purchase
price shall be the lower of (i)the amount that the shareholders contributed to ZTO Express as registered capital for the equity interests to be
purchased,  or  (ii)the  lowest  price  permitted  by  applicable  PRC  law.  In  addition,  ZTO  Express  granted  Shanghai  Zhongtongji  Network  an
exclusive option to purchase, or have its designated entity or person to purchase, at its discretion, to the extent permitted under PRC law, all or
part of ZTO Express’s assets at the lowest price permitted by applicable PRC law. Without the prior written consent of Shanghai Zhongtongji
Network, among other applicable issues, the shareholders of ZTO Express may not increase or decrease the registered capital, dispose or cause
the management of ZTO Express to dispose of its material assets (other than those disposal during ordinary operation), terminate or cause the
management of ZTO Express to terminate any material contract or enter into any contract that is in conflict with its existing material contracts,
appoint or remove any directors, supervisors or other relevant management members, cause ZTO Express to distribute or announce to distribute
dividends to the shareholders, amend its articles of association, provide any loans or guarantees to any third parties or acquire any loans or
guarantees  from  any  third  parties,  and  shall  guarantee  the  continuance  of  ZTO  Express.  The  exclusive  call  option  agreement  will  remain
effective until all equity interests in ZTO Express held by its shareholders and all assets of ZTO Express are transferred or assigned to Shanghai
Zhongtongji Network or its designated entity or person. The exclusive call option agreement shall be binding on the legal assignees or heirs of
all parties subject to relevant laws and regulations applicable at that time.

Irrevocable Powers of Attorney. Pursuant to the powers of attorney dated August 18, 2015, the shareholders of ZTO Express each
irrevocably  appointed  Shanghai  Zhongtongji  Network’s  designated  person,  Meisong  Lai,  as  the  attorney-in-fact  to  exercise  all  of  applicable
shareholder’s  voting  and  related  rights  with  respect  to  such  shareholder’s  equity  interests  in  ZTO  Express,  including  but  not  limited  to:  (i)
calling for and attending shareholders meetings as the proxy of the shareholders; (ii) exercising voting rights and all other shareholder’s rights
provided  under  PRC  laws  and  the  articles  of  association  of  ZTO  Express,  including  but  not  limited  to,  selling,  transferring,  pledging  or
disposing  all  or  a  portion  of  the  shares  held  by  such  shareholder  or  the  assets  of  ZTO  Express;  (iii)  voting  on  all  matters  submitted  to
shareholders  meetings,  including  but  not  limited  to,  the  election  of  directors  and  senior  management  officers  that  shall  be  appointed  by
shareholders;  and  (iv)  exercising  other  voting  rights  granted  to  the  shareholders  by  the  articles  of  association  of  ZTO  Express,  as  may  be
amended from time to time. Shanghai Zhongtongji Network and Meisong Lai both have the right to execute documents in connection with and
perform other obligations under the equity pledge agreement and exclusive purchase option agreement. Any conduct of Shanghai Zhongtongji
Network  or  Meisong  Lai  in  connection  with  ZTO  Express  will  be  deemed  as  conduct  of  the  shareholders  of  ZTO  Express.  Any  documents
executed  by  Shanghai  Zhongtongji  Network  or  Meisong  Lai  in  connection  with  ZTO  Express  will  be  deemed  to  be  executed  by  the
shareholders  of  ZTO  Express.  Each  of  the  shareholders  of  ZTO  Express  agreed  to  acknowledge,  accept  and  approve  such  conduct  of  or
execution  by  Shanghai  Zhongtongji  Network  and  Meisong  Lai.  Each  power  of  attorney  will  remain  in  force  until  the  voting  rights  proxy
agreement expires or is terminated.

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Spousal  Consents.  Each  of  the  spouses  of  six  key  shareholders  of  ZTO  Express,  namely  Meisong  Lai,  Jianfa  Lai,  Jilei  Wang,
Xiangliang  Hu,  Shunchang  Zhang  and  Xuebing  Shang,  signed  a  spousal  consent  letter.  These  six  key  shareholders  collectively  hold  73.8%
equity interest in ZTO Express. Under the spousal consent letters, each signing spouse unconditionally and irrevocably agreed that the spouse is
aware  of  the  abovementioned  exclusive  call  option  agreement,  voting  right  proxy  agreement,  irrevocable  powers  of  attorney,  equity  pledge
agreement  and  the  exclusive  consulting  and  services  agreement,  and  has  read  and  understood  the  contractual  arrangements.  Each  signing
spouse  has  committed  not  to  impose  any  adverse  assertions  upon  the  validity  and  existence  of  such  contractual  arrangement  based  on  the
existence or termination of the marital relationship with the relevant VIE shareholder or exert any impediment or adverse influence over the
relevant VIE shareholder’s performance of any contractual arrangement.

Agreement that allows us to receive economic benefits from ZTO Express

Exclusive Consulting and Services Agreement. Under the exclusive consulting and services agreement and its supplemental agreement
between Shanghai Zhongtongji Network and ZTO Express, dated August 18, 2015 and August 10, 2020, respectively, Shanghai Zhongtongji
Network  has  the  exclusive  right  to  provide  ZTO  Express  with  the  technical  support  and  consulting  services  required  by  ZTO  Express’s
business.  Shanghai  Zhongtongji  Network  owns  the  exclusive  intellectual  property  rights  created  as  a  result  of  the  performance  of  this
agreement. ZTO Express agrees to pay Shanghai Zhongtongji Network an annual service fee, at an amount equal to 100% of the net income of
ZTO  Express  and  its  affiliates.  Notwithstanding  the  forgoing,  ZTO  Express  and  Shanghai  Zhongtongji  Network  agree  and  confirm  that  the
amount of the service fees shall be determined by Shanghai Zhongtongji Network and subject to any adjustment at the discretion of Shanghai
Zhongtongji  Network  without  the  consent  of  ZTO  Express.  This  agreement  will  remain  effective  for  an  unlimited  term,  unless  Shanghai
Zhongtongji Network and ZTO Express mutually agree to terminate the agreement in writing, or the agreement is required to be terminated by
applicable PRC law. ZTO Express is not permitted to unilaterally terminate the agreement in any event unless required by applicable law.

In the opinion of Global Law Office, our PRC legal counsel:

● the current ownership structure of ZTO Express and Shanghai Zhongtongji Network is not in violation of applicable PRC laws

and regulations currently in effect; and

● the contractual arrangements among Shanghai Zhongtongji Network, ZTO Express and its shareholders governed by PRC law are
validly  executed  and  binding  in  accordance  with  their  terms,  and  do  not  result  in  violation  of  any  applicable  PRC  laws  and
regulations currently in effect.

However, our PRC legal counsel, Global Law Office, also advised that there are substantial uncertainties regarding the interpretation
and application of current and future PRC laws, regulations and rules. Accordingly, the PRC regulatory authorities or courts may take a view
that is contrary to or otherwise different from the above opinion of Global Law Office, our PRC legal counsel. It is uncertain whether any new
PRC  laws  or  regulations  relating  to  variable  interest  entity  structures  will  be  adopted  or  if  adopted,  what  they  would  provide.  If  the  PRC
government  finds  that  the  agreements  that  establish  the  structure  for  operating  our  express  delivery  business  do  not  comply  with  PRC
government  restrictions  on  foreign  investment  in  our  businesses,  we  could  be  subject  to  severe  penalties  including  being  prohibited  from
continuing  operations  and  our  corporate  structure,  business  operations  and  future  capital  raising  activities  may  be  materially  and  adversely
affected. See “Item 3. Key Information—D. Risk Factors—Risks Related to Our Corporate Structure—If the PRC government finds that the
agreements  that  establish  the  structure  for  operating  certain  of  our  operations  in  China  do  not  comply  with  PRC  regulations  relating  to  the
relevant  industries,  or  if  these  regulations  or  the  interpretation  of  existing  regulations  change  in  the  future,  we  could  be  subject  to  severe
penalties or be forced to relinquish our interests in those operations” and “Item 3. Key Information—D. Risk Factors—Risks Related to Doing
Business in China—Uncertainties with respect to the PRC legal system could adversely affect us.”

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D.           Property, Plant and Equipment

As of March 31, 2023, we had an aggregate gross floor area of approximately 8,838,089 square meters of self-operated sorting hubs, among
which, approximately 6,665,553 square meters were used for sorting purposes. The lease terms of the buildings we leased from third parties
ranged  from  one  to  16  years.  We  had  not  obtained  the  title  certificates  of  land  use  rights  from  the  relevant  authorities  with  respect  to  an
aggregate  gross  land  area  of  approximately  139,000  square  meters  of  self-operated  sorting  hubs,  and  the  title  certificates  with  respect  to  70
buildings.

The areas of properties are based on figures specified in the relevant land use right certificates or lease agreements, where available, or our
operational records. We lease properties from third parties on an as is basis.

We are also planning to acquire land use rights in appropriate locations to establish new sorting hubs and expand existing ones in the
coming years. We believe that we will be able to obtain adequate facilities through acquisition or lease to accommodate our future expansion
plans.

ITEM 4A.           UNRESOLVED STAFF COMMENTS

None.

ITEM 5.              OPERATING AND FINANCIAL REVIEW AND PROSPECTS

You should read the following discussion and analysis of our financial condition and results of operations in conjunction with our consolidated
financial statements and the related notes included elsewhere in this annual report on Form 20-F. This discussion may contain forward-looking
statements based upon current expectations that involve risks and uncertainties. Our actual results may differ materially from those anticipated
in these forward-looking statements as a result of various factors, including those set forth under “Item 3. Key Information—D. Risk Factors”
or in other parts of this annual report on Form 20-F.

A.           Operating Results

General Factors Affecting Our Results of Operations

Demand from China e-commerce industry for express delivery services

We have benefited from the rapid growth of China’s e-commerce industry and its demand for more express delivery services, and our
business  and  growth  depend  on  and  contribute  to  the  viability  and  prospects  of  the  e-commerce  industry  in  China.  We  anticipate  that  the
demand for express delivery services will continue to grow.

Market conditions and our market position

The market conditions, competitive landscape and our market position in the express delivery industry will affect the pricing of our

services and in turn, our revenue and operating income.

Operating leverage of our network partner model

Our  business  model  is  highly  scalable  and  flexible.  It  enables  us  to  expand  our  business  operation  efficiently  by  leveraging  the
resources and operating capabilities of our network partners with minimum capital requirements and operating expenditures. In addition, we
can proactively adjust our network capacity to address peak demands and respond to seasonality. For instance, we have the ability to allocate
sorting  capacity  among  adjacent  sorting  hubs,  and  our  network  partners  have  flexibility  to  add  temporary  workers.  The  scalability  of  our
business  model  has  helped  us  expand  geographic  coverage  and  capture  incremental  growth  in  parcel  volume,  as  well  as  improve  operating
efficiencies.

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Our continued investment in infrastructure, technology and people

We continue to invest in our sorting hubs and line-haul fleets, as well as technology infrastructure and people, particularly talent in
overall  management,  business  operation  and  information  technology.  We  expect  our  continued  investments  to  further  improve  our  parcel
handling capacity, increase market penetration, and enhance customer services and operational efficiency.

Our ability to broaden service offerings and diversify customer base

Our  results  of  operations  are  also  affected  by  our  ability  to  introduce  new  service  offerings  and  expand  and  further  penetrate  our
customer  base.  We  are  exploring  new  service  offerings  to  capture  existing  and  new  market  growth  opportunities,  including  cross-border  e-
commerce,  less-than-truckload  logistics  and  backhaul  trucking  logistics  of  agricultural  products.  We  also  plan  to  expand  our  customer  base
across different segments and industries.

IMPACT OF COVID-19 ON OUR OPERATIONS AND FINANCIAL PERFORMANCE

Substantially all of our revenues and workforce are concentrated in China. Beginning in 2020, outbreaks of COVID-19 resulted in the
temporary closure of many corporate offices, retail stores, and manufacturing facilities across China. Normal economic life throughout China
was  sharply  curtailed.  The  population  in  most  of  the  major  cities  was  locked  down  to  a  greater  or  lesser  extent  at  various  times  and
opportunities for discretionary consumption were extremely limited. We temporarily closed our branch offices, sorting hubs and service outlets
from late January to mid-to late February 2020 due to the COVID-19 outbreak, which resulted in a decline of parcel volume in January and
February  2020,  as  compared  with  the  same  period  in  2019.  The  measures  and  timelines  for  business  resumption  varied  across  different
localities in the PRC, and our branch offices, sorting hubs and service outlets closed and opened in accordance with measures adopted by their
respective  local  government  authorities.  We  also  experienced  a  temporary  labor  shortage  in  January  and  February  2020  which  has  caused
delays in our delivery services. We have taken measures to reduce the impact of the COVID-19 outbreak, including strictly implementing self-
quarantine and disinfection measures at our headquarters, sorting hubs and service outlets in accordance with government issued protocols. Our
headquarters, dozens of our sorting hubs and thousands of service outlets across the country suspended operation from time to time in 2022 due
to COVID-19 resurgences caused by the Omicron variants since early March 2022, resulting in delays and stoppages of express delivery and a
lower-than-expected parcel volume in 2022. However, we achieved parcel volume growth, profit increases and market share expansion in 2022
despite continued macroeconomic softness and COVID-19 related disruptions.

China began to modify its zero-COVID policy at the end of 2022, and most of the travel restrictions and quarantine requirements were
lifted  in  December  2022.  There  were  surges  of  cases  in  many  cities  during  this  time  which  caused  disruption  to  our  operations,  and  there
remains uncertainty as to the future impact of the virus, especially in light of this change in policy. The extent to which the pandemic impacts
our  results  of  operations  going  forward  will  depend  on  future  developments,  which  are  highly  uncertain  and  unpredictable,  including  the
frequency, duration and extent of outbreaks of COVID-19, the appearance of new variants with different characteristics, the effectiveness of
efforts to contain or treat cases and future actions that may be taken in response to these developments. China may experience lower domestic
consumption, higher unemployment, severe disruptions to exporting of goods to other countries and greater economic uncertainty, which may
impact our business in a materially negative way as the logistics services industry is dependent on the volume of domestic consumption and the
availability  of  a  stable  labor  force.  Consequently,  the  COVID-19  pandemic  may  continue  to  materially  and  adversely  affect  our  business,
financial condition and results of operations in the current and future years. As of December 31, 2022, we had cash and cash equivalents of
RMB11,692.8  million  (US$1,695.3  million)  and  short-term  investments  of  RMB5,753.5  million  (US$834.2  million).  Our  short-term
investments consist primarily of dual currency notes and deposits, investments in fixed deposits with maturities between three months and one
year and wealth management products which we have the intent and the ability to hold to maturity within one year. We believe this level of
liquidity is sufficient to successfully navigate an extended period of uncertainty. See also “Item 3. Key Information—D. Risk Factors—Risks
Related  to  Our  Business  and  Industry—We  face  risks  related  to  severe  weather  conditions  and  other  natural  disasters,  health  epidemics  and
other  outbreaks,  such  as  the  outbreak  of  COVID-19,  which  could  significantly  disrupt  our  operations  and  adversely  affect  our  business,
financial condition or results of operations.”

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Key Line Items and Specific Factors Affecting Our Results of Operations Revenues

Revenues

Express delivery services
Freight forwarding services
Sale of accessories
Others
Total revenues

2020

Year Ended December 31,

2021

RMB

     %       

RMB

     %       
(in thousands)

2022

RMB

US$

     %  

 21,900,201  
 1,862,689  
 1,133,712  
 317,688  
 25,214,290  

 86.9  
 7.4  
 4.5  
 1.2  
 100.0  

 27,450,922  
 1,529,601  
 1,231,283  
 194,033  
 30,405,839  

 90.3  
 5.0  
 4.0  
 0.7  
 100.0  

 32,575,698  
 1,212,677  
 1,384,674  
 203,947  
 35,376,996  

 4,723,032  
 175,822  
 200,759  
 29,569  
 5,129,182  

 92.1
 3.4
 3.9
 0.6
 100.0

We derive a substantial part of our revenues from express delivery services that we provide to our network partners, which mainly
include  parcel  sorting  and  line-haul  transportation.  We  charge  our  network  partners  a  network  transit  fee  for  each  parcel  that  is  processed
through our network. Such fees represented 83.7%, 83.2% and 85.1% of our total express delivery services revenues in 2020, 2021 and 2022,
respectively. In addition, we also directly provide express delivery services to certain enterprise customers, including vertical e-commerce and
traditional merchants, in connection with the delivery of their products to end consumers. Revenues from our express delivery services to such
enterprise  customers  accounted  for  16.3%,  16.8%  and  14.9%  of  our  total  express  delivery  services  revenues  in  2020,  2021  and  2022,
respectively. We also generate revenues from the sale of ancillary materials, such as portable barcode readers, thermal paper and ZTO-branded
packing materials and uniforms, to our network partners.

Our revenues are primarily driven by our parcel volume and the network transit fee we charge our network partners for each parcel

going through our network.

In general, our parcel volume is affected by the various factors driving the growth of China’s e-commerce industry, as we generate the
majority of our parcel volume by having our network partners serving end customers that carry out business on various e-commerce platforms
in China. Our parcel volume is also affected by our ability to scale our network to meet increases in demand and the ability of our network
partners and us to provide high-quality services to our end customers at a competitive price. Our annual parcel volume increased from 22,289
million in 2021 to 24,389 million in 2022. We determine the level of pricing of our network transit fee based on the operating costs of our
business while also considering other factors, including market conditions and competition as well as our service quality. The network transit
fees  we  charge  our  network  partners  are  primarily  measured  by  (i)  a  fixed  amount  for  a  waybill  attached  to  each  parcel  and  (ii)  a  variable
amount per parcel for sorting and line-haul transportation based on the parcel weight and route distance. The delivery service fees we charge
the enterprise customers are also based on parcel weight and route distance.

Our network partners generally charge each parcel sender a delivery services fee directly. They have full discretion over the pricing of
their  services  after  taking  into  consideration  certain  of  their  costs,  including  the  network  transit  fees  we  charge  them  and  other  factors,
including market conditions and competition as well as their service quality. There has historically been decline in the delivery services fees
charged by our network partners to parcel senders partially due to decreasing unit operational costs and market competition. We have been able
to adjust the level of network transit fees based on market conditions and our operating costs.

We recognize revenues from express delivery services over time as we perform the services. We act as the principal rather than the
agent for express delivery service provided to enterprise customers based on analysis of our revenue arrangements using a control model. In the
majority of our arrangements, we consider the pickup outlets operated by our network partners to be our customers. Our revenues recorded for
those  arrangements  do  not  include  the  last-mile  delivery  fee  because  we  act  as  an  agent  for  last-mile  delivery  services  and  we  are  only
arranging for services to be provided by the last-mile network partner.

We also provide freight forwarding services through the acquired business of China Oriental Express Co., Ltd. and its subsidiaries,
which  we  refer  to  as  the  COE  Business,  a  freight  forwarding  and  international  logistics  services  provider  in  Hong  Kong  and  Shenzhen.
Revenue  from  freight  forwarding  services  is  recognized  over  time  when  services  are  rendered.  Our  freight  forwarding  revenue  is  primarily
driven  by  our  freight  volume.  We  determine  and  periodically  review  and  adjust  our  fee  levels  based  on  the  prevailing  market  conditions,
operating costs and service level.

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Cost of Revenues

In addition to the level of network transit fees we charge our network partners, our profitability also depends on our ability to control
our costs as we expand. Our cost of revenues mainly consists of (i) line-haul transportation cost, (ii) sorting hub cost, (iii) freight forwarding
cost,  (iv)  cost  of  accessories  sold,  and  (v)  other  costs.  The  following  table  sets  forth  the  components  of  our  cost  of  revenues,  in  absolute
amounts and as percentages of our revenues for the periods indicated:

2020

2021

2022

Year Ended December 31,

RMB

     %     

RMB

Line-haul transportation cost
Sorting hub cost
Freight forwarding cost
Cost of accessories sold
Other costs
Total cost of revenues

 8,697,081  
 5,224,544  
 1,712,592  
 391,253  
 3,351,714  
 19,377,184  

 34.5  
 20.7  
 6.8  
 1.6  
 13.3  
 76.9  

     %     
(in thousands)
 37.8  
 22.3  
 4.4  
 1.1  
 12.7  
 78.3  

RMB

US$

     %

 12,480,170  
 7,845,491  
 1,137,140  
 463,448  
 4,411,472  
 26,337,721  

 1,809,454  
 1,137,489  
 164,870  
 67,194  
 639,604  
 3,818,611  

 35.3
 22.2
 3.2
 1.3
 12.4
 74.4

 11,487,810  
 6,774,595  
 1,326,557  
 349,647  
 3,877,853  
 23,816,462  

Line-haul transportation cost primarily includes (i) payment for services by outsourced fleets, (ii) truck fuel costs and tolls incurred by
self-owned fleet, (iii) employee compensation and other benefits for drivers of self-owned fleet, (iv) air transportation cost and (v) depreciation
and maintenance costs of self-owned fleet. Total line-haul transportation cost accounted for 34.5%, 37.8% and 35.3% of our revenues in 2020,
2021 and 2022, respectively. Since 2019, we increased usage of self-owned fleet with an increasing number of higher-capacity trailer trucks,
especially during the peak season, resulting in improved transportation cost efficiencies. Sorting hub cost includes (i) labor costs, (ii) land lease
costs,  (iii)  depreciation  of  property  and  equipment  and  amortization  of  land  use  rights  and  (iv)  other  operating  costs.  Total  sorting  hub  cost
accounted for 20.7%, 22.3% and 22.2% of our revenues 2020, 2021 and 2022, respectively.

Freight forwarding costs relate to the freight forwarding services provided by the COE Business we acquired on October 1, 2017.

Cost of accessories sold, which mainly includes cost of accessories that we sell to our network partners, such as (i) portable bar code
readers, (ii) thermal paper used for digital waybill printing, and (iii) ZTO-branded packing materials and uniforms, accounted for 1.6%, 1.1%
and  1.3%  of  our  revenues  in  2020,  2021  and  2022,  respectively.  Cost  of  accessories  sold  as  a  percentage  of  our  revenues  from  sale  of
accessories  was  34.5%,  28.4%  and  33.5%  in  2020,  2021  and  2022,  respectively.  The  decrease  from  2020  to  2021  was  mainly  due  to  the
increased use of lower-cost single-sheet thermal waybill paper starting in the second half of 2019. The cost of accessories sold grew slower
than the sale of accessories. The increase from 2021 to 2022 was primarily due to increased procurement costs for higher standardization and
quality which helps enhance our brand image.

Other costs, which mainly include (i) information technology related cost, (ii) dispatching costs paid to network partners associated
with serving enterprise customers, and (iii) business tax surcharges, accounted for 13.3%, 12.7% and 12.4% of our revenues in 2020, 2021 and
2022, respectively.

To  maintain  competitive  pricing  and  enhance  profit  per  parcel,  we  must  continue  to  control  our  costs  and  improve  our  operating
efficiency.  We  have  adopted  various  cost-control  measures.  For  example,  fuel  cost  can  be  reduced  through  the  use  of  more  fuel-efficient
vehicles,  and  unit  transportation  cost  can  be  reduced  by  adding  cost  efficient,  high-capacity  line-haul  trucks  to  our  self-owned  fleet  and  a
gradual  shift  to  a  direct  shipping  model  by  selected  network  partners,  and  labor  costs  can  be  contained  through  wider  implementation  of
automated sorting equipment.

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Selling, General and Administrative Expenses

Our  selling,  general  and  administrative  expenses,  which  consist  primarily  of  (i)  salaries  and  other  benefits  for  management  and
employees,  (ii)  depreciation  and  rental  costs  for  office  facilities,  and  (iii)  legal,  finance,  and  other  corporate  overhead  costs,  accounted  for
6.6%, 6.2% and 5.9% of our revenues in 2020, 2021 and 2022, respectively. Our selling, general and administrative expenses also included
share-based compensation expenses of RMB264.2 million, RMB248.0 million and RMB179.0 million (US$26.0 million) in 2020, 2021 and
2022, respectively, which accounted for 1.0%, 0.8% and 0.5% of our revenues in the corresponding periods. We expect that our selling, general
and  administrative  expenses  will  continue  to  increase  as  we  hire  additional  personnel  and  incur  additional  costs  in  connection  with  the
expansion of our business operations, enhancement of management capabilities and grant of share incentives.

Results of Operations

The following table sets forth a summary of our consolidated results of operations for the periods indicated, both in absolute amounts
and as percentages of our total revenues. This information should be read together with our consolidated financial statements and related notes
included elsewhere in this annual report. The operating results in any period are not necessarily indicative of the results that may be expected
for any future period.

Revenues
Cost of revenues
Gross profit
Operating income (expenses)(1)
Selling, general and administrative
Other operating income, net
Total operating expenses
Income from operations
Other income (expenses)
Interest income
Interest expense
(Loss) / gain from fair value changes of financial

instruments

Gain on disposal of equity investees and subsidiary
Impairment of investment in equity investee
Foreign currency exchange (loss)/gain, before tax
Income before income tax, and share of loss in

equity method investments

Income tax expense
Share of (loss)/gain in equity method investments
Net Income
Net loss/(income) attributable to noncontrolling

2020

RMB

    %    

 25,214,290
 (19,377,184)
 5,837,106

 100.0
 (76.9)
 23.1

Year Ended December 31,

2021

RMB
RMB
    %    
(in thousands except percentages)
 100.0
 (78.3)
 21.7

 30,405,839
 (23,816,462)
 6,589,377

 35,376,996
 (26,337,721)
 9,039,275

2022

US$

    %

 5,129,182
 (3,818,611)
 1,310,571

 100.0
 (74.4)
 25.6

 (1,663,712)
 580,973
 (1,082,739)
 4,754,367

 (6.6)
 2.3
 (4.3)
 18.8

 (1,875,869)
 789,503
 (1,086,366)
 5,503,011

 (6.2)
 2.6
 (3.6)
 18.1

 (2,077,372)
 774,578
 (1,302,794)
 7,736,481

 (301,191)
 112,303
 (188,888)
 1,121,683

 442,697
 (35,307)

 1.8
 (0.1)

 363,890
 (126,503)

 1.2
 (0.4)

 503,722
 (190,521)

 73,033
 (27,623)

 (877)
 1,086
—
 (127,180)

 5,034,786
 (689,833)
 (18,507)
 4,326,446

 —
 —
 —
 (0.5)

 20.0
 (2.7)
 (0.1)
 17.2

 52,909
 2,357
 —
 (56,467)

 5,739,197
 (1,005,451)
 (32,419)
 4,701,327

 0.2
 —
 —
 (0.2)

 18.9
 (3.3)
 (0.1)
 15.5

 46,246
 69,598
 (26,328)
 147,254

 6,705
 10,091
 (3,817)
 21,350

 8,286,452
 (1,633,330)
 5,844
 6,658,966

 1,201,422
 (236,811)
 847
 965,458

 (5.9)
 2.2
 (3.7)
 21.9

 1.4
 (0.5)

 0.1
 0.2
 (0.1)
 0.4

 23.4
 (4.6)
 0.0
 18.8

interests

 (14,233)

 (0.1)

 53,500

 0.2

 150,090

 21,761

 0.4

Net income attributable to ZTO Express (Cayman)

Inc.

 4,312,213

 17.1

 4,754,827

 15.6

 6,809,056

 987,219

 19.2

(1) Our  operating  income  (expenses)  in  2020,  2021  and  2022  includes  RMB264.2,  RMB248.0  and  RMB179.0  million  (US$26.0  million),
respectively,  of  share-based  compensation  expenses,  accounting  for  1.0%,  0.8%  and  0.5%  of  our  total  revenues  in  the  same  periods,
respectively.

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Year Ended December 31, 2022 Compared to Year Ended December 31, 2021

Revenues

Our  revenues  increased  by  16.3%  to  RMB35.4  billion  (US$5.1  billion)  in  2022  from  RMB30.4  billion  in  2021.  The  increase  was
mainly driven by a 9.4% increase in parcel volume to 24,389 million in 2022 from 22,289 million in 2021 and an 8.1% increase in parcel unit
price as a result of stabilized industry pricing, improved product mix, and an increase in our market share. Revenue from freight forwarding
services decreased by 20.7% compared to 2021, mainly due to cross border e-commerce demand and pricing gradually returned to normal post
COVID-19  recovery.  Revenue  from  sales  of  accessories,  largely  consisting  of  the  sales  of  thermal  paper  used  for  digital  waybills  printing,
increased by 12.5% in line with parcel volume growth.

Cost of Revenues

Our  total  cost  of  revenues  increased  by  10.6%  to  RMB26.3  billion  (US$3.8  billion)  in  2022  from  RMB23.8  billion  in  2021.  This
increase primarily resulted from increases in line-haul transportation cost by 8.6% to RMB12.5 billion (US$1.8 billion), sorting hub operating
cost by 15.8% to RMB7.8 billion (US$1.1 billion), other costs by 13.8% to RMB4.4 billion (US$0.6 billion), and cost of accessories sold by
32.5% to RMB 463.4 million (US$67.2 million)

Line-haul  transportation  cost.  Our  line-haul  transportation  cost  was  RMB12.5  billion  (US$1.8  billion)  in  2022,  an  increase  from
RMB11.5 billion in 2021. The line-haul transportation cost per parcel decreased RMB1.0 cent to RMB0.51. The decrease was primarily due to
improved operating efficiency through increased usage of high-capacity vehicles and better route planning offset by the increase of diesel price.

Sorting hub cost. Our sorting hub cost increased by 15.8% to RMB7.8 billion (US$1.1 billion) in 2022 from RMB6.8 billion in 2021.
The  increase  was  mainly  due  to  (i)  an  increase  of  RMB537.9  million  (US$78.0  million)  in  labor-associated  costs  as  a  result  of  wage  and
headcount  increases,  and  (ii)  an  increase  of  RMB344.1  million  (US$49.9  million)  in  depreciation  and  amortization  costs  from  increased
number of installed automated sorting equipment and facilities. As of December 31, 2022, 458 sets of automated sorting equipment had been
installed  and  put  into  operation.  As  parcel  volume  grew  lower-than-expected  due  to  the  recurring  pandemic,  the  sorting  hub  cost  per  parcel
increased by 5.8% to RMB0.32.

Cost  of  accessories  sold.  Our  cost  of  accessories  sold  increased  by  32.5%  to  RMB463.4  million  (US$67.2  million)  in  2022  from

RMB349.6 million in 2021.

Other costs. Other costs increased to RMB4,411.5 million (US$639.6 million) in 2022 from RMB3.9 billion in 2021, primarily due to
(i) an increase of RMB260.8 million (US$37.8 million) in costs attributable to expanding last mile business, and (ii) an increase of RMB175.6
million (US$25.5 million) in information technology and related cost.

Gross Profit

Our gross profit increased by 37.2% to RMB9.0 billion (US$1.3 billion) in 2022 from RMB6.6 billion in 2021, primarily attributable
to the combined effect of 9.4% parcel volume growth and 8.1% parcel unit price increase, offsetting 1.1% unit cost increase. The parcel volume
growth  resulted  mainly  from  growth  in  China’s  e-commerce  market  and  an  increase  in  our  market  share.  Unit  price  per  parcel  increased
because of stabilized industry price and improved product mix. On the other hand, our cost productivity decreased during the year primarily
due  to  lower-than-expected  volume  growth  triggered  mainly  by  the  recurring  pandemic,  resulting  in  underutilized  labor,  equipment  and
facilities resources. As a result, our gross profit margin increased to 25.6% in 2022 from 21.7% in 2021.

Operating Expenses

Our total operating expenses increased by 19.92% to RMB1,302.8 million (US$188.9 million) in 2022 from RMB1,086.4 million in

2021.

Selling, general and administrative expenses.  Our  selling,  general  and  administrative  expenses  increased  by  10.7%  to  RMB2,077.4
million (US$301.2 million) in 2022 from RMB1,875.9 million in 2021. The increase was primarily due to an increase of RMB145.7 million
(US$21.1 million) in compensation and benefit expenses.

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Other operating income, net. We had a net other operating income of RMB774.6 million (US$112.3 million) in 2022, compared with
RMB789.5  million  in  2021.  Other  operating  income  mainly  consisted  of  (i)  government  subsidies  and  tax  rebate  of  RMB346.1  million
(US$50.2 million), (ii) RMB273.4 million (US$39.6 million) of VAT super deduction, and (iii) RMB95.2 million (US$ 13.8 million) of rental
income from self-owned facilities.

Other Income and Expenses

Interest  income.  Interest  income  increased  to  RMB503.7  million  (US$73.0  million)  in  2022  from  RMB363.9  million  in  2021,

primarily due to the increased average daily balance of cash and interest-earning bank deposits.

Interest expense. Our interest expense increased to RMB190.5 million (US$27.6 million) in 2022 from RMB126.5 million in 2021,

primarily due to increased short-term bank borrowings during 2022.

Foreign currency exchange gain. Our foreign currency exchange gain or loss increased from the loss of RMB56.5 million in 2021 to
the gain of RMB147.3 million (US$21.4 million) in 2022, mainly due to the appreciation of the onshore U.S. dollar-denominated bank deposits
against the Chinese Renminbi.

Income Tax Expense

Our income tax expense was RMB1,633.3 million (US$236.8 million) in 2022, representing an increase of 62.4% from RMB1,005.5
million  in  2021,  mainly  due  to  the  increase  in  taxable  income  generated  by  local  operating  entities,  taxed  at  the  full  25%  tax  rate,  partially
offset by taxable income from one of the headquarter entities that enjoyed a 15% preferential rate for its High and New Technology Enterprises
qualification. Our effective tax rate in 2022 was 19.7%, compared to 17.5% in 2021.

Net Income

Our net income increased to RMB6,659.0 million (US$965.5 million) in 2022 from RMB4.7 billion in 2021 primarily as a result of

the foregoing.

Year Ended December 31, 2021 Compared to Year Ended December 31, 2020

For  a  detailed  description  of  the  comparison  of  our  operating  results  for  the  year  ended  December  31,  2021  to  the  year  ended
December 31, 2020, see “Item 5. Operating and Financial Review and Prospects—A. Operating Results—Results of Operations—Year Ended
December 31, 2021 Compared to Year Ended December 31, 2020” of our annual report on Form 20-F filed with the Securities and Exchange
Commission on April 28, 2022.

Taxation

We  generate  the  majority  of  our  operating  income  from  our  PRC  operations.  Income  tax  liability  is  calculated  based  on  a  separate

return basis as if we had filed separate tax returns for all the periods presented.

The Cayman Islands and the British Virgin Islands

Under the current laws of the Cayman Islands and the British Virgin Islands, we are not subject to tax on our income or capital gains.

In addition, the Cayman Islands and the British Virgin Islands do not impose withholding tax on dividend payments.

Hong Kong

Under  the  current  Hong  Kong  Inland  Revenue  Ordinance,  our  subsidiaries  domiciled  in  Hong  Kong  have  introduced  a  two-tiered
profits tax rate regime which is applicable to any year of assessment commencing on or after April 1, 2018. The profits tax rate for the first
HK$2 million of profits of corporations will be lowered to 8.25%, while profits above that amount will continue to be subject to the tax rate of
16.5%.  Under  the  Hong  Kong  tax  laws,  we  are  exempted  from  the  Hong  Kong  income  tax  on  our  foreign-derived  income.  In  addition,
payments of dividends from our Hong Kong subsidiary to us are not subject to any Hong Kong withholding tax.

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PRC

Under the EIT Law, our PRC subsidiaries and the consolidated affiliated entities are in principle subject to enterprise income tax at a
statutory rate of 25%. Such 25% EIT rate applies to most of our subsidiaries and consolidated affiliated entities established in China. In 2022,
some of our PRC subsidiaries, Shanghai Zhongtongji Network Technology Co., Ltd. and five of the consolidated affiliated entities located in
the municipalities or provinces of Hainan, Guangdong, Sichuan, Guizhou and Shaanxi, benefit from preferential tax rates by either qualifying
as HNTE or qualifying under the Western Regions Catalogue or qualifying as Key Software Enterprise under the EIT Law or qualifying under
other tax benefits as follows.

● In 2017, Shanghai Zhongtongji Network Technology Co., Ltd. applied for the qualification as HNTE, which were approved by
the  relevant  government  authority.  Thus,  it  was  entitled  to  a  preferential  EIT  rate  of  15%  from  2017  to  2019.  The  renewed
qualification  of  Shanghai  Zhongtongji  Network  as  an  HNTE  has  been  obtained  on  November  12,  2020,  and  Shanghai
Zhongtongji  Network  continues  to  enjoy  the  preferential  tax  treatment  for  HNTE  from  November  12,  2020  to  November  11,
2023.

● Pursuant  to  Circular  58,  Circular  12  and  Circular  23  promulgated  for  the  implementation  of  preferential  tax  policy  in  China’s
western  regions,  companies  located  in  applicable  jurisdictions  covered  by  the  Western  Regions  Catalogue  are  eligible  for  a
preferential income tax rate of 15% if their primary businesses fall within the “encouraged” category of the policy and the annual
revenue  from  their  primary  business  from  January  1,  2011  to  December  31,  2020  accounts  for  more  than  70%  or  the  revenue
from  their  primary  business  from  January  1,  2021  to  December  31,  2030  accounts  for  more  than  60%  of  the  total  enterprise
revenue.  See  “Item  4.  Information  on  the  Company—B.  Business  Overview  —Regulation—Regulations  Relating  to  Tax—
Enterprise  Income  Tax.”  In  2022,  three  of  the  consolidated  affiliated  entities,  located  in  the  municipalities  or  provinces  of
Sichuan, Guizhou and Shaanxi, benefitted from the 15% preferential income tax rate as qualified enterprises within the Catalog
of Encouraged Industries in the Western Region. The preferential income tax rate will expire as of December 31, 2030.

● Shanghai  Zhongtongji  Network  applied  for  the  Key  Software  Enterprise  status  in  earlier  2020.  With  this  status,  Shanghai
Zhongtongji Network was entitled to a preferential tax rate of 10% for 2019. The approval was obtained in September 2020 from
the  in-charge  authority.  This  factored  the  decrease  of  income  tax  expense  of  RMB200.7  million  for  the  fiscal  year  2019.  This
impact is recognized in the true up in 2020. Shanghai Zhongtongji Network was not recognized as the Key Software Enterprise in
2021  and  2022.  It  is  uncertain  that  whether  Shanghai  Zhongtongji  Network  is  still  eligible  for  the  qualification  for  2023.
Therefore,  Shanghai  Zhongtongji  Network  will  not  be  entitled  to  a  preferential  tax  rate  of  10%  for  2022  until  Key  Software
Enterprise  status  is  obtained  in  2023.  The  impact  will  be  recognized  in  the  true  up  in  2023.  In  accordance  with  the  EIT  Law,
dividends, which arise from profits of foreign invested enterprises, or FIEs, earned after January 1, 2008, are subject to a 10%
withholding income tax. In addition, under the tax treaty between the PRC and Hong Kong, if the foreign investor is incorporated
in Hong Kong and qualifies as the beneficial owner, the applicable withholding tax rate is reduced to 5%, if the investor directly
holds at least 25% in the FIE, or 10%, if not.

● According to the Circular on Preferential Enterprise Income Tax Policies for the Hainan Free Trade Port issued by the MOF and
the STA on June 23, 2020, enterprise income tax is reduced to 15% for enterprises registered in Hainan Free Trade Port if their
primary businesses fall within the “encouraged” category of the policy. According to the Circular of Taxation on the Preferential
Enterprise  Income  Tax  Policies  and  Catalogue  for  Hengqin  New  Area  of  Guangdong  Province,  Pingtan  Comprehensive
Experimental  Area  of  Fujian  Province  and  Qianhai  Shenzhen-Hong  Kong  Modern  Service  Industry  Cooperation  Zone  of
Shenzhen  City  issued  by  the  MOF  and  the  STA  on  March  25,  2014,  enterprise  income  tax  is  reduced  to  15%  for  enterprises
registered  in  Hengqin  New  Area  of  Guangdong  Province,  Pingtan  Comprehensive  Experimental  Area  of  Fujian  Province  and
Qianhai  Shenzhen-Hong  Kong  Modern  Service  Industry  Cooperation  Zone  of  Shenzhen  City  if  their  primary  businesses  fall
within the “encouraged” category of the policy.

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Under Circular 36, our PRC subsidiaries and the consolidated affiliated entities are subject to VAT, at a rate of 6% to 17% (which has
been reduced to 13% after April 1, 2019 pursuant to Circular 39) on proceeds received from customers and are entitled to a refund for VAT
already  paid  or  borne  on  the  goods  or  services  purchased  by  it  and  utilized  in  the  production  of  goods  or  provisions  of  services  that  have
generated the gross sales proceeds. Under Circular 32, which came into effect on May 1, 2018, for VAT taxable sales or importation of goods
originally  subject  to  value-added  tax  rates  of  17%  and  11%,  such  tax  rates  shall  be  adjusted  to  16%  and  10%,  respectively.  Furthermore,
pursuant to Circular 39, for general VAT payers’ sales activities or imports that are subject to VAT at an existing applicable rate of 16% or 10%,
the  applicable  VAT  rate  is  adjusted  to  13%  or  9%,  respectively.  Under  Circular  39  and  the  Announcement  on  Relevant  Value-added  Tax
Policies for Promoting the Relief and Development of Stranded Industries in Service Sector issued by the MOF and the STA on March 3, 2022,
during the period from April 1, 2019 to December 31, 2022, certain qualified service industry taxpayers can enjoy an extra 10% for deduction
of the tax payable, which is calculated based on the input VAT filed with the tax bureau. Under the Announcement on Clarifying the Value-
added Tax Reduction and Exemption Policy for Small-scale VAT Taxpayers and Other Policies issued by the MOF and the STA on January 9,
2023, taxpayers in productive service industries are allowed to deduct the tax payable by 5% of the deductible input tax from January 1, 2023
to December 31, 2023. In addition, under Circular 39, qualifying taxpayers who meet certain requirements are eligible for the newly increased
unutilized input VAT refund. The refund of newly increased unutilized input VAT for the current period shall be calculated as per the following
formula: refundable amount of newly increased unutilized input VAT for the current period = newly increased unutilized input VAT x the input
component ratio x 60%.

Pursuant  to  the  Announcement  to  Further  Step  up  the  Application  of  End-of-Period  Excess  Input  Value-Added  Tax  Credit  Refund
Policies  and  the  Announcement  on  Expanding  the  Scope  of  Industries  Eligible  for  the  Policy  of  Full  Refund  of  Incremental  VAT  Credits,
promulgated by the MOF and the STA respectively on March 21, 2022 and June 7, 2022, the end-of-period VAT credit refund policy shall be
enhanced for “transport, warehousing and postal” and “residential services, repairs and other services” sectors. Under these announcements,
monthly refund of newly added unutilized input VAT and one-off refund of existing unutilized input VAT may be granted to enterprises, whose
VAT taxable sales derived from engaging in activities in the “transport, warehousing and postal” and “residential services, repairs and other
services” industries under the Industrial Classification of National Economic Activities account for more than 50% of their total VAT taxable
sales amount.

Pursuant to the Announcement on the VAT Exemption Policy for Express Courier Services promulgated by the MOF and the STA on
April  29,  2022,  from  May  1,  2022  to  December  31,  2022,  taxpayers  are  exempt  from  value-added  tax  on  income  derived  from  providing
express  collection  and  delivery  services  for  essential  daily  necessities  to  residents.  The  specific  scope  of  express  collection  and  delivery
services shall be implemented in accordance with the Notes on Sales Services, Intangible Assets and Real Estate (Cai Shui [2016] No. 36).

Critical Accounting Estimates

We prepare our consolidated financial statements in conformity with U.S. GAAP, which requires us to make judgments, estimates and
assumptions that affect our reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the end of each fiscal
period and our reported amounts of revenue and expenses during each fiscal period. We continually evaluate these judgments and estimates
based on our own historical experience, knowledge and assessment of current business and other conditions, our expectations regarding the
future based on available information and assumptions that we believe to be reasonable, which together form our basis for making judgments
about matters that are not readily apparent from other sources. Since the use of estimates is an integral component of the financial reporting
process, our actual results could differ from those estimates. Some of our accounting policies require a higher degree of judgment than others in
their application.

Financing Receivables, Net of Allowance

Financing  receivables  are  primarily  generated  from  the  financial  services  we  provided  to  qualified  network  partners.  Financing
receivables are recorded at the principal net of allowance for credit losses and include accrued interest receivable as of the balance sheet date.
The financing periods granted by us to the borrowers generally range from 1 to 60 months.

Allowance  for  credit  losses  relating  to  financing  receivables  represents  our  best  estimate  of  the  losses  inherent  in  the  outstanding
portfolio of loans. Judgment is required to determine the allowance amounts and whether such amounts are adequate to cover potential credit
losses, and periodic reviews are performed to ensure such amounts continue to reflect the best estimate of the losses inherent in the outstanding
portfolio of loans.

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We have developed a forward looking CECL model based on the conditions of collaterals and guarantees for financing receivables,
historical  experiences,  credit  quality  of  the  borrowers,  current  economic  conditions  and  the  borrowers’  operating  results,  reasonable  and
supportable forecasts of future economic conditions, and other factors that may affect its ability to collect from the borrowers.

We  had  a  financing  receivables  balance  of  RMB2,524.4  million  and  RMB2,247.1  million  (US$325.8  million)  as  of  December  31,
2021 and 2022. No material default occurred in 2020, 2021 and 2022. RMB63.6 million and RMB99.1 million (US$14.4 million) of allowance
of  credit  losses  relating  to  financing  receivables  were  recorded  as  of  December  31,  2021  and  2022,  respectively.  The  expected  credit  loss
recognized  for  financing  receivables  was  RMB20.6  million,  RMB19.7  million  and  RMB35.5  million  (US$5.1  million)  for  the  years  ended
December 31, 2020, 2021 and 2022, respectively.

The table below sets forth the maturity profiles of our financing receivables before provision of credit losses as of December 31, 2022.

Total Balance (RMB in thousands)
Percentage of Total Balance

Recently Issued Accounting Pronouncement

     December 

31, 2022
 2,346,212  

     Within  
one year
 1,010,117  

 100

 43.0

     One to  
two years
 763,024  
 32.5

     Two to 

three years
 506,124  
 21.6

     Over three   
years
 66,947
 2.9

A  list  of  recently  issued  accounting  pronouncements  that  are  relevant  to  us  is  included  in  Note  2(aa)  “Recently  issued  accounting

pronouncement” to our audited consolidated financial statements included elsewhere in this annual report.

B.           Liquidity and Capital Resources

The following table sets forth the movements of our cash, cash equivalents and restricted cash for the periods presented:

Summary Consolidated Cash Flow Data:
Net cash provided by operating activities
Net cash used in investing activities
Net cash provided by/(used in) financing activities
Effect of exchange rate changes on cash, cash equivalents and restricted cash
Net increase/(decrease) in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of year
Cash, cash equivalents and restricted cash at end of year

2020
RMB

Year Ended December 31,
2021
RMB

RMB

(in thousands)

2022

US$

 4,950,749  
 (3,549,341) 
 8,337,407  
 (656,137) 
 9,082,678  
 5,277,414  
 14,360,092  

 7,220,217  
 (8,756,533) 
 (2,903,985) 
 (150,430) 
 (4,590,731) 
 14,360,092  
 9,769,361  

 11,479,308  
 (16,041,890) 
 7,058,202  
 338,106  
 2,833,726  
 9,769,361  
 12,603,087  

 1,664,343
 (2,325,855)
 1,023,343
 49,021
 410,852
 1,416,424
 1,827,276

Our  principal  sources  of  liquidity  have  been  proceeds  from  cash  flows  from  operating  activities  and  financing  activities.  As  of
December  31,  2020,  2021  and  2022,  our  cash  and  cash  equivalents,  restricted  cash  and  short-term  investments  were  RMB18.0  billion,
RMB12.6  billion  and  RMB18.3  billion  (US$2.7  billion),  respectively.  Our  cash  and  cash  equivalents  primarily  consist  of  cash  on  hand  and
highly liquid investments, which are unrestricted as to withdrawal or use or have maturities of three months or less when purchased. Restricted
cash  represents  secured  deposits  held  in  designated  bank  accounts  for  issuance  of  bank  acceptance  notes,  settlement  of  derivatives  and
commencement of construction. Short-term investments consist primarily of dual currency notes and deposits, investments in fixed deposits
with  maturities  between  three  months  and  one  year  and  wealth  management  products  which  we  have  the  intent  and  the  ability  to  hold  to
maturity  within  one  year.  As  of  December  31,  2022,  approximately  71.6%  of  our  cash  and  cash  equivalents,  restricted  cash  and  short-term
investments were held by subsidiaries and affiliated entities incorporated in China, and approximately 62.8% of our cash and cash equivalents,
restricted cash and short-term investments were denominated in Renminbi.

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We believe that our existing cash and cash equivalents and anticipated cash flow from operations are sufficient to fund our operating
activities, capital expenditures and other obligations for at least the next 12 months. However, we may decide to enhance our liquidity position
or increase our cash reserve for future expansions and acquisitions through additional financing activities. The issuance and sale of additional
equity would result in further dilution to our existing shareholders. The incurrence of indebtedness would result in increased fixed obligations
and  could  result  in  operating  covenants  that  may  restrict  our  operations  and  ability  to  make  distributions.  However,  financing  may  not  be
available in amounts or on terms acceptable to us, if at all.

Although  we  consolidate  the  results  of  the  consolidated  affiliated  entities,  we  only  have  access  to  the  assets  or  earnings  of  the
consolidated  affiliated  entities  through  our  contractual  arrangements  with  ZTO  Express.  See  “Item  4.  Information  on  the  Company—C.
Organizational Structure.” For restrictions and limitations on our liquidity and capital resources as a result of our corporate structure, see “Item
5. Operating and Financial Review and Prospects—B. Liquidity and Capital Resources—Holding Company Structure.” In addition, we would
need to accrue and pay withholding taxes currently at the rate of 10% if we were to distribute funds from our subsidiaries and the consolidated
affiliated entities in China to our offshore subsidiaries. We do not intend to repatriate such funds in the foreseeable future, as we plan to use
existing cash balances in China for general corporate purposes and reinvestment to support our business growth.

In utilizing the proceeds we receive from the public offering of Class A ordinary shares in relation to our listing on the Main Board of
the Hong Kong Stock Exchange and other cash received from subsequent transactions that we hold offshore, we may make additional capital
contributions  to  our  PRC  subsidiaries,  establish  new  PRC  operating  entities,  make  loans  to  our  PRC  operating  entities,  or  acquire  offshore
entities with business operations in China in offshore transactions. Most of these uses are subject to PRC regulations and approvals.

Operating Activities

Net  cash  provided  by  operating  activities  in  2022  was  RMB11.5  billion  (US$1.7  billion),  which  was  mainly  attributable  to  the
following factors: (i) our express delivery services and other revenue streams generated net cash inflow of RMB35.9 billion (US$5.2 billion),
while  the  aggregate  cash  outflow  for  transportation  cost,  sorting  hubs  operation  cost,  cost  of  accessories  sold  and  other  costs  amounted  to
RMB14.5  billion  (US$2.1  billion);  (ii)  cash  flow  in  interest  income  of  RMB306.2  million  (US$44.4  million);  (iii)  cash  in  subsidy  of
RMB619.5 million (US$89.8 million); (iv) RMB9.1 billion (US$1.3 billion) paid for labor related costs, including salaries, social insurances
and  other  benefits;  (v)  income  tax  of  RMB1.3  billion  (US$181.6  million);  and  (vi)  RMB521.2  million  (US$75.6  million)  as  other
administrative costs.

Net cash provided by operating activities in 2021 was RMB7.2 billion, which was mainly attributable to the following factors: (i) our
express  delivery  services  and  other  revenue  streams  generated  net  cash  inflow  of  RMB30.0  billion,  while  the  aggregate  cash  outflow  for
transportation cost, sorting hubs operation cost, cost of accessories sold and other costs amounted to RMB13.8 billion; (ii) cash flow in interest
income of RMB321.1 million; (iii) cash in subsidy of RMB683.2 million; (iv) RMB8.4 billion paid for labor related costs, including salaries,
social insurances and other benefits; (v) income tax of RMB1.1 billion; and (vi) RMB487.0 million as other administrative costs.

Net cash provided by operating activities in 2020 was RMB5.0 billion, which was mainly attributable to the following factors: (i) our
express  delivery  services  and  other  revenue  streams  generated  net  cash  inflow  of  RMB23.5  billion,  while  the  aggregate  cash  outflow  for
transportation cost, sorting hubs operation cost, cost of accessories sold and other costs amounted to RMB11.8 billion; (ii) cash flow in interest
income of RMB521.0 million; (iii) cash in subsidy of RMB409.4 million; (iv) RMB6.3 billion paid for labor related costs, including salaries,
social insurances and other benefits; (v) income tax of RMB1.0 billion; and (vi) RMB410.8 million as other administrative costs.

Investing Activities

Net  cash  used  in  investing  activities  in  2022  was  RMB16.0  billion  (US$2.3  billion),  primarily  due  to  (i)  purchase  of  short-term
investment  products  of  RMB9.6  billion  (US$1.4  billion),  while  maturity  of  short-term  investment  products  amounted  to  RMB6.7  billion
(US$1.0 billion); (ii) purchase of property and equipment of RMB7.1 billion (US$1.1 billion), including the purchase of sorting hub facilities,
office furnishing and furniture, trucks and sorting equipment; (iii) purchase of long-term investment products of RMB6.4 billion (US$926.3
million), while maturity of long-term investment products amounted to RMB284 million (US$41.2 million); (iv) purchase of land use rights in
an amount of RMB345.0 million (US$50.0 million); and (v) cash received from disposal of equity investees and subsidiaries of RMB330.8
million (US$48.0 million), while payment for investments in equity investees amounted to RMB94.4 million (US$13.7 million).

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Net cash used in investing activities in 2021 was RMB8.8 billion, primarily due to (i) purchase of short-term investment products of
RMB13.2 billion, while maturity of short-term investment products amounted to RMB14.1 billion; (ii) purchase of property and equipment of
RMB8.4 billion, including the purchase of sorting hub facilities, office furnishing and furniture, trucks and sorting equipment; (iii) purchase of
land use rights in an amount of RMB967.3 million; and (iv) payment for investments in equity investees of RMB569.8 million, while disposal
of equity investees and subsidiaries amounted to RMB100.5 million.

Net cash used in investing activities in 2020 was RMB3.5 billion, primarily due to (i) purchase of short-term investment products of
RMB9.7 billion, while maturity of short-term investment products amounted to RMB17.0 billion; (ii) purchase of property and equipment of
RMB7.2 billion, including the purchase of sorting hub facilities, office furnishing and furniture, trucks and sorting equipment; (iii) purchase of
land use rights in an amount of RMB2.0 billion; and (iv) payment for investments in equity investees of RMB238.4 million, while disposal of
equity investees amounted to RMB6.3 million.

Financing Activities

Net  cash  provided  by  financing  activities  in  2022  was  RMB7.1  billion  (US$1.0  billion),  which  was  mainly  attributable  to  the
following factors: (i) issuance of convertible bonds net of issuance cost paid and capped call option of RMB6.4 billion (US$930.3 million); (ii)
payment  of  dividends  of  RMB1.3  billion  (US$191.8  million);  (iii)  proceeds  from  short-term  borrowings  in  an  amount  of  RMB7.7  billion
(US$1.1 billion), partially offset by the repayment of short-term borrowings of RMB5.9 billion (US$853.0 million); and (iv) share repurchase
of RMB84.5 million (US$12.3 million).

Net  cash  provided  by  financing  activities  in  2021  was  RMB2.9  billion,  which  was  mainly  attributable  to  the  following  factors:  (i)
payment of dividends of RMB1.4 billion; (ii) share repurchase of RMB3.8 billion; and (iii) proceeds from short-term borrowings in an amount
of RMB6.9 billion, partially offset by the repayment of short-term borrowings of RMB4.9 billion.

Net  cash  provided  by  financing  activities  in  2020  was  RMB8.3  billion,  which  was  mainly  attributable  to  the  following  factors:  (i)
proceeds of RMB9.8 billion from issuance of ordinary shares in connection with our secondary listing in Hong Kong; (ii) payment of dividends
of RMB1.6 billion; (iii) share repurchase of RMB1.2 billion; and (iv) proceeds from short-term borrowings in an amount of RMB2.3 billion,
partially offset by the repayment of short-term borrowings of RMB870.0 million.

Material cash requirements

Our  material  cash  requirements  as  of  December  31,  2022  and  any  subsequent  interim  period  primarily  include  our  capital
expenditures, capital commitments, operating lease commitments, investment commitments, short-term debt obligations and dividend payment.

In connection with the purchases of property and equipment, purchases of land use rights and the expansion of our self-owned truck
fleet  and  upgrade  of  our  equipment  and  facilities,  we  incurred  capital  expenditures  of  an  aggregate  of  approximately  RMB9.2  billion  and
RMB9.3 billion and RMB7.4 billion (US$1.1 billion) in 2020, 2021 and 2022, respectively. We intend to fund our future capital expenditures
with our existing cash balance, proceeds from our public offering of Class A ordinary shares in relation to our listing on the Main Board of the
Hong  Kong  Stock  Exchange  and  other  financing  alternatives.  We  will  continue  to  make  capital  expenditures  to  support  the  growth  of  our
business. Our capital commitments primarily relate to commitments on construction of office building, sorting hubs and warehouse facilities.
Our capital commitments as of December 31, 2022 amounted to RMB5.2 billion (US$0.8 billion). All of these capital commitments will be
fulfilled based on the construction progress.

Our  operating  lease  commitments  consist  of  the  commitments  under  the  lease  agreements  for  our  office  space,  sorting  hubs  and
warehouse facilities. We lease office space, sorting hubs and warehouse facilities under non-cancellable operating lease agreements that expire
at various dates through December 2034. As of December 31, 2022, we also had operating lease liabilities amounting to RMB740.1 million
(US$107.3 million), certain of which were secured by the rental deposits and all of which were unguaranteed.

Our investment commitments primarily consist of our commitment to make capital contributions to certain equity investees. We were
obligated  to  pay  RMB25.6  million  (US$3.7  million)  for  certain  investment  in  equity  investees  as  of  December  31,  2022  with  payment  due
within three years.

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As  of  December  31,  2022,  we  had  outstanding  principal  amount  of  short-term  bank  borrowings  of  RMB5.4  billion  (US$782.1
million), among which RMB3.4 billion (US$493.0 million) were unsecured and unguaranteed. In 2022, we entered into bank loan contracts and
discounted  notes  arrangements  with  several  banks  with  an  aggregate  amount  of  RMB7.7  billion  (US$1.1  billion).  The  weighted  average
interest rate of borrowings drawn was 2.21% in 2022.

On March 15, 2022, our board of directors approved a special dividend of US$0.25 per ADS or share for 2021, and will be paid to

shareholders of record as of the close of business on April 8, 2022 with a total payment amount of US$202.4 million.

On March 14, 2023, our board of directors approved a special dividend of US$0.37 per ADS or share for 2022, and will be paid to

shareholders of record as of the close of business on April 6, 2023 with a total payment amount of US$299.3 million.

We intend to fund our existing and future material cash requirements with our existing cash balance and other financing alternatives.

We will continue to make cash commitments, including capital expenditures, to support the growth of our business.

We have not entered into any financial guarantees or other commitments to guarantee the payment obligations of any third parties. We
do  not  have  retained  or  contingent  interests  in  assets  transferred.  We  have  not  entered  into  contractual  arrangements  that  support  the  credit,
liquidity  or  market  risk  for  transferred  assets.  We  do  not  have  obligations  that  arise  or  could  arise  from  variable  interests  held  in  an
unconsolidated entity, or obligations related to derivative instruments that are both indexed to and classified in our own equity, or not reflected
in the statement of financial position.

Other than as discussed above, we did not have any significant capital and other commitments, long-term obligations or guarantees as

of December 31, 2022.

Holding Company Structure

ZTO  Express  (Cayman)  Inc.  is  a  holding  company  with  no  material  operations  of  its  own.  We  conduct  our  operations  primarily
through our wholly owned subsidiaries and the consolidated affiliated entities in China. As a result, our ability to pay dividends may depend
upon dividends paid by our wholly owned subsidiaries in the future. If our wholly owned subsidiaries or any newly formed subsidiaries incur
debt on their own behalf in the future, the instruments governing their debt may restrict their ability to pay dividends to us. In addition, our
wholly owned subsidiaries are permitted to pay dividends to us only out of their retained earnings, if any, as determined in accordance with
PRC accounting standards and regulations. Under PRC law, each of our wholly owned PRC subsidiaries and the consolidated affiliated entities
is required to set aside at least 10% of its after-tax profits each year, if any, to fund a statutory reserve until such reserve reaches 50% of its
registered capital. Although the statutory reserves can be used, among other ways, to increase the registered capital and eliminate future losses
in  excess  of  retained  earnings  of  the  respective  companies,  the  reserve  funds  are  not  distributable  as  cash  dividends  except  in  the  event  of
liquidation. Remittance of dividends by a wholly foreign-owned company out of China is subject to examination by the banks designated by
SAFE. We currently plan to reinvest all earnings from our PRC subsidiaries to their business development and do not plan to request dividend
distributions from them.

C.          Research and Development, Patents and Licenses, Etc.

See “Item 4. Information on the Company—B. Business Overview—Information Technology and Intellectual Property.”

D.          Trend Information

Other  than  as  disclosed  elsewhere  in  this  annual  report,  we  are  not  aware  of  any  trends,  uncertainties,  demands,  commitments  or
events since January 1, 2022 that are reasonably likely to have a material adverse effect on our net revenues, income, profitability, liquidity or
capital  resources,  or  that  caused  the  disclosed  financial  information  to  be  not  necessarily  indicative  of  future  operating  results  or  financial
conditions.

E.          Critical Accounting Estimates

For our critical accounting estimates, see “Item 5. Operating And Financial Review And Prospects—Critical Accounting Estimates.”

F.          Safe Harbor

See “Forward-Looking Statements” on page 4 of this annual report.

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ITEM 6.           DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

A.

Directors and Senior Management

The following table sets forth information regarding our directors and executive officers as of the date of this annual report.

Directors and Executive Officers
Meisong Lai
Jilei Wang
Hongqun Hu
Zheng Liu*
Xing Liu
Frank Zhen Wei
Qin Charles Huang
Herman Yu
Tsun-Ming (Daniel) Kao
Fang Xie
Huiping Yan
Jianchang Lai
Jingxi Zhu
Jianfeng Zhang

Age
52
57
54
44
52
51
53
52
57
58
56
52
42
40

Position/Title

Founder, Chairman of the Board of Directors and Chief Executive Officer
Director and Vice President of Infrastructure Management
Director and Chief Operating Officer
Director
Director
Director
Director
Director
Director
Director
Chief Financial Officer
Vice President of Overseas Operations
Vice President of Information Technology
Vice President of Public Relations

*

Pursuant to the investment agreement we entered into with Alibaba and Cainiao Network, Mr. Zheng Liu was appointed as our director.

Mr. Meisong Lai is our founder and has served as chairman of our board of directors since May 2013 and chief executive officer since
our  inception.  Mr.  Lai  is  the  deputy  chairman  of  the  China  Express  Delivery  Association.  Mr.  Lai  is  a  prominent  figure  in  China’s  express
delivery industry and has been deeply involved in the industry for over 20 years. Mr. Lai has attended the “Lakeside University” in China, a
senior executive training program founded by Jack Ma, founder and chairman of Alibaba. Mr. Meisong Lai is a brother-in-law to Mr. Jianchang
Lai.

Mr. Jilei Wang has been our director since May 2013 and has served as our vice president of infrastructure management since October
2012. From October 2009 to March 2012, Mr. Wang served as a deputy general manager of Beijing ZTO Daying Logistics Co., Ltd., our then
network partner in Beijing.

Mr. Hongqun Hu has been our director since May 2022 and has served as our chief operating officer since June 2017. Mr. Hu has
thirty  years  of  experience  in  the  financial  services  industry.  Prior  to  joining  us,  Mr.  Hu  served  as  the  chairman  of  Zhejiang  Tonglu  Rural
Commercial Bank from March 2016 to May 2017, and the governor and chairman of Zhejiang Tonglu Rural Cooperation Bank from March
2008  to  March  2016,  respectively.  Mr.  Hu  graduated  from  the  advanced  class  in  modern  executive  business  administration  from  Zhejiang
University in China in January 2006 and graduated from Ningbo University in China with a major in finance in July 2003.

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Mr. Zheng Liu has  been  our  director  since  March  2021.  Mr.  Zheng  Liu  has  also  been  a  non-executive  director  of  Alibaba  Pictures
Group Limited (SEHK: 1060) since October 2021 and a non-executive director of AGTech Holdings Limited (SEHK: 8279) since December
2021. Mr. Zheng Liu has been the Chief Financial Officer of Cainiao Network since February 2016. From June 2010 to February 2016, Mr. Liu
served as Senior Finance Director with Alibaba Group and was responsible for financial operations of TMall, Taobao and Alibaba.com. From
January 2005 to May 2010, Mr. Liu held senior positions in corporate finance management in Vimicro, Sky Flying Media and Hurray Holding.
From July 2001 to December 2004, Mr. Liu worked at PwC’s audit division. Mr. Liu received his bachelor’s degree in Business English from
Beijing Foreign Studies University in July 2001. Mr. Liu is a member of the American Institute of Certified Public Accountants (AICPA) and a
Certified Internal Auditor (CIA).

Mr. Xing Liu has served as our director since May 2013. Mr. Liu is currently a partner of Sequoia Capital China, which he joined in
May 2007. Mr. Liu has served as an independent director of Vipshop Holdings Limited (NYSE: VIPS) (“Vipshop”) since January 2011 and as a
non-executive director of China Renaissance Holdings Limited (HKEX: 1911) since June 2020. Mr. Liu received an MBA degree from The
Wharton  School  of  the  University  of  Pennsylvania  in  May  2004,  a  master’s  degree  in  computer  engineering  from  Syracuse  University  in
December 1995, and graduated from Fudan University in July 1992 with a major in management information systems.

Mr. Zhen Wei, also known as Mr. Frank Zhen Wei, has been our director since August 2015. Mr. Wei joined Warburg Pincus Asia LLC
in November 2002, and has been serving as a managing director since January 2010. Mr. Wei is currently Head of Warburg Pincus China and
leads overall strategy and investment. Mr. Wei worked as an investment banking analyst of Morgan Stanley in Hong Kong from 1997 to 1999
and as a business analyst at McKinsey & Company in Shanghai from 1995 to 1997. Mr. Wei was a director of Hwabao WP Fund Management
Co., Ltd. from January 2019 to July 2022, a non-executive director of AAG Energy Holdings Limited (HKEX: 2686) from January 2015 to
August 2018 and a non-executive director of CAR Inc. (HKEX: 699) from January 2016 to October 2019. Mr. Wei received a master’s degree
in  business  administration  from  Harvard  Business  School  in  June  2002  and  a  bachelor’s  degree  in  science  from  the  University  of  Texas  at
Austin in May 1995.

Mr. Qin Charles Huang became our director in October 2016. Mr. Huang is the chairman and chief executive officer of CEG (Asia)
Limited (also known as China Education Group), an education services provider for students, executives and professionals in Greater China
and has been a director since its inception in 1999. Mr. Huang served on the board of directors of Sohu.com Inc. (NASDAQ: SOHU) from
2001 to 2015. Mr. Huang previously held positions at Deutsche Bank, New York and Hong Kong, including as head of Asian securitization,
and  also  served  as  senior  vice  president  of  Prudential  Securities  Inc.,  New  York.  He  received  a  Master  of  Science  degree  in  electrical
engineering and computer science from the Massachusetts Institute of Technology in September 1990. Mr. Huang is also a Chartered Financial
Analyst.

Mr. Herman Yu became  our  director  in  October  2016.  Mr.  Yu  has  served  as  the  chief  strategy  officer  of  Baidu,  Inc.,  a  leading  AI
company  with  a  strong  Internet  foundation  (NASDAQ:  BIDU,  HKEX:  9888),  from  August  2021  to  March  2023.  From  September  2017  to
November 2021, Mr. Yu served as Baidu’s chief financial officer, overseeing its finance and purchasing functions. Prior to joining Baidu, Mr.
Yu served as the chief financial officer of Weibo Corporation, a social media company (NASDAQ: WB), from 2015 to 2017. Prior to joining
Weibo, Mr. Yu worked at SINA Corporation, an Internet portal, from 2004 to 2015, beginning as the vice president of finance, and in 2006
became  the  chief  financial  officer.  Mr.  Yu,  a  California  Certified  Public  Accountant,  received  his  B.A.  in  economics  from  the  University  of
California, Santa Cruz, in June 1992, and his Master of Accountancy (MAcc) from the University of Southern California, in May 1993.

Mr. Tsun-Ming Kao, also known as Mr. Tsun-Ming (Daniel) Kao has been our director since October 2017. Mr. Kao has long-standing
industry experience in leading e-Commerce and Internet companies in the U.S. and China. Mr. Kao has served as the chief technology officer at
Vipshop  (NYSE:  VIPS)  since  April  2019.  Prior  to  that,  Mr.  Kao  served  as  the  chief  technology  officer  at  Shanghai  Noah  Information
Technology Co., Ltd. (an affiliate of Noah Holdings Limited (NYSE: NOAH)) from January 2018 to April 2021. Mr. Kao served as the chief
technology officer at Vipshop (NYSE: VIPS) from June 2012 to October 2016. Before joining Vipshop, Mr. Kao was an employee of eBay Inc.
(NASDAQ: EBAY) (“eBay”) and was assigned to work at eBay e-Commerce Technology Operations (Shanghai) Co., Ltd. as general manager
and  board  director  of  China  Operations  Center  from  January  2010  to  April  2012.  Earlier  in  his  career,  he  worked  at  eBay  as  a  principal
software engineer and software development manager for seven years. Mr. Kao received a bachelor’s degree in computer science from Iowa
State University in August 1995.

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Ms.  Fang  Xie,  also  known  as  Heather  Xie,  has  been  our  director  since  November  2021.  Ms.  Xie  has  been  a  director  and  portfolio
investment manager at Seres Capital since May 2021. Ms. Xie provided management consulting and leadership coaching services to startup
companies and investment management companies from July 2018. Ms. Xie joined Prologis in March 2008, which later span off its China and
Japan businesses and formed Global Logistic Properties (“GLP”). Ms. Xie took GLP public in Singapore Stock Exchange and served as Chief
Financial Officer of GLP from May 2010 to January 2018. Prior to GLP, Ms. Xie worked in General Electric Companies in the US and Asia
from 1994 with increasing responsibilities, including as head of Treasury of GE Asia Pacific, Controller of GE Asia Pacific, Chief Financial
Officer of GE infrastructure Asia and GE Toshiba Silicones China. Ms. Xie received a master’s degree in economics from Cornell University in
1994 and a bachelor and a master degree in industrial economy from Renmin University of China in 1986 and 1989, respectively.

Ms. Huiping Yan has served as our chief financial officer since May 2018 and was our vice president of finance from January 2018 to
May 2018. Before joining ZTO, Ms. Yan spent approximately seven years serving as the Chief Financial Officer of a number of Chinese TMT
and hospitality companies including two years at Cainiao Network, the logistics arm of Alibaba, (NYSE: BABA, HKEX: 9988), and over four
years at Home Inns, a leading economy hotel chain in China. Prior to that, Ms. Yan spent 11 years at General Electric Company (GE) in both
the U.S. and Asia, serving in various key roles in corporate and operational financial management. Prior to that, Ms. Yan spent over six years at
Deloitte & Touche in the U.S. in tax services. Ms. Yan is also an independent non-executive director appointee of TUHU Car Inc., a leading
integrated  online  and  offline  platform  for  automotive  service  in  China  and  submitted  an  application  for  listing  on  the  Hong  Kong  Stock
Exchange  in  January  2022.  Ms.  Yan  studied  at  Shanghai  International  Studies  University,  where  she  majored  in  English  literature  and
linguistics  and  received  a  bachelor’s  degree  in  business  administration  with  an  accounting  major  from  Hawaii  Pacific  University  in  August
1991. Ms. Yan graduated from the GE experienced financial leadership program in September 2003 and is a U.S.-certified public accountant
with a CGMA designation (AICPA).

Mr. Jianchang Lai has been our vice president of overseas operations since September 2016. Mr. Lai was our director from January
2014 to September 2016 and our head of network partner management since our inception to September 2016. Mr. Jianchang Lai is a brother-
in-law to Mr. Meisong Lai.

Mr.  Jingxi  Zhu  has  been  our  head  of  information  technology  since  July  2003  and  has  served  as  a  vice  president  of  information
technology since September 2016. From January 2014 to September 2016, Mr. Zhu was also our director. Mr. Zhu received an EMBA from
Renmin University of China in 2021.

Mr. Jianfeng Zhang has served as our vice president of public relations since February 2016. Mr. Zhang served as Assistant Director of
the News & Information Center of Xinhua News Agency Shanghai Bureau from June 2012 to February 2016 and Deputy Director of the Image
Center  of  Xinhua  News  Agency  Shanghai  Bureau  from  August  2010  to  February  2016.  Mr.  Zhang  received  a  master’s  degree  in  business
administration from Arizona State University in December 2017, a master’s degree in arts from Renmin University in China in June 2012 and a
bachelor’s degree in law from Shanghai International Studies University in China in July 2006.

Employment Agreements and Indemnification Agreements

We  have  entered  into  employment  agreements  with  each  of  our  executive  officers.  Under  these  agreements,  each  of  our  executive
officers  is  employed  for  a  specified  time  period.  We  may  terminate  employment  for  cause  for  certain  acts  of  the  executive  officer,  such  as
conviction or plea of guilty to a felony or any crime involving moral turpitude, negligent or dishonest acts to our detriment, or misconduct or a
failure to perform agreed duties. We may also terminate an executive officer’s employment without cause upon 60-day advance written notice.
In such case of termination by us, we will provide severance payments to the executive officer as agreed by us and the executive officer. The
executive officer may resign at any time with a 60-day advance written notice.

Each executive officer has agreed to hold, both during and after the termination or expiry of his or her employment agreement, in strict
confidence  and  not  to  use,  except  as  required  in  the  performance  of  his  or  her  duties  in  connection  with  the  employment  or  pursuant  to
applicable law, any of our confidential information or trade secrets, any confidential information or trade secrets of our clients or prospective
clients, or the confidential or proprietary information of any third party received by us and for which we have confidential obligations. The
executive officers have also agreed to disclose in confidence to us all inventions, designs and trade secrets which they conceive, develop or
reduce to practice during the executive officer’s employment with us and to assign all right, title and interest in them to us, and assist us in
obtaining and enforcing patents, copyrights and other legal rights for these inventions, designs and trade secrets.

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In addition, each executive officer has agreed to be bound by non-competition and non-solicitation restrictions during the term of his
or  her  employment  and  typically  for  one  year  following  the  last  date  of  employment.  Specifically,  each  executive  officer  has  agreed  not  to
(i)approach our suppliers, clients, customers or contacts or other persons or entities introduced to the executive officer in his or her capacity as
a  representative  of  us  for  the  purpose  of  doing  business  with  such  persons  or  entities  that  will  harm  our  business  relationships  with  these
persons or entities; (ii)assume employment with or provide services to any of our competitors, or engage, whether as principal, partner, licensor
or otherwise, any of our competitors, without our express consent; or (iii)seek directly or indirectly, to solicit the services of, or hire or engage,
any person who is known to be employed or engaged by us; or (iv)otherwise interfere with our business or accounts.

We have also entered into indemnification agreements with each of our directors and executive officers. Under these agreements, we
agree  to  indemnify  our  directors  and  executive  officers  against  certain  liabilities  and  expenses  incurred  by  such  persons  in  connection  with
claims made by reason of their being a director or officer of our company.

B.           Compensation of Directors and Executive Officers

For  the  year  ended  December  31,  2022,  we  paid  an  aggregate  of  approximately  RMB15.3  million  (US$2.2  million)  in  cash  to  our
executive officers, and we paid cash compensation to our non-executive directors of US$50,000. We have not set aside or accrued any amount
to provide pension, retirement or other similar benefits to our executive officers and directors. Our PRC subsidiaries and the VIE are required
by  law  to  make  contributions  equal  to  certain  percentages  of  each  employee’s  salary  for  his  or  her  pension  insurance,  medical  insurance,
unemployment insurance and other statutory benefits and a housing provident fund.

2016 Share Incentive Plan

Under our 2016 Share Incentive Plan (as amended and restated), or the 2016 Plan, the maximum aggregate number of shares which
may be issued pursuant to all awards under the 2016 Plan is initially 3,000,000, plus an annual increase on the first day of each of our fiscal
year during the term of the 2016 Plan commencing with the fiscal year beginning January 1, 2017, by an amount equal to the least of (i) 0.5%
of the total number of shares issued and outstanding on the last day of the immediately preceding fiscal year; (ii) 3,000,000 shares; or (iii) such
number of shares as may be determined by our board of directors. Following the annual increases in from 2017 to 2022, the award pool under
the 2016 Plan is 21,000,000 shares as of December 31, 2022. After the Primary Conversion, we will no longer make annual increases to the
scheme limit of the 2016 Plan for the remaining term of the 2016 Plan, and the scheme limit of the 2016 Plan will be capped at 21,000,000
shares. Further, after the Primary Conversion, we will continue to use the 2016 Plan for granting share options and awards, and such options
and awards will be satisfied by our existing shares issued and reserved for the administration of the 2016 Plan.

The following paragraphs describe the principal terms of the 2016 Plan.

Types  of  Awards.  The  2016  Plan  permits  the  awards  of  options,  restricted  shares  or  any  other  type  of  awards  that  the  committee

decides.

Plan Administration.  Our  board  of  directors  or  a  committee  of  one  or  more  members  of  the  board  of  directors  will  administer  the
2016 Plan. The committee or the full board of directors, as applicable, will determine the participants to receive awards, the type and number of
awards to be granted to each participant, and the terms and conditions of each award grant.

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Award Agreement. Awards granted under the 2016 Plan are evidenced by an award agreement that sets forth terms, conditions and
limitations for each award, which may include the term of the award, the provisions applicable in the event of the grantee’s employment or
service terminates, and our authority to unilaterally or bilaterally amend, modify, suspend, cancel or rescind the award.

Eligibility. We may grant awards to our employees, directors and consultants of our company. However, we may grant options that are

intended to qualify as incentive share options only to our employees and employees of our parent companies and subsidiaries.

Vesting  Schedule.  In  general,  the  plan  administrator  determines  the  vesting  schedule,  which  is  specified  in  the  relevant  award

agreement.

Exercise of Options. The plan administrator determines the exercise price for each award, which is stated in the award agreement. The
vested portion of option will expire if not exercised prior to the time as the plan administrator determines at the time of its grant. However, the
maximum exercisable term is ten years from the date of a grant.

Transfer Restrictions. Awards may not be transferred in any manner by the recipient other than by will or the laws of descent and

distribution, except as otherwise provided by the plan administrator.

Termination  and  amendment  of  the  2016  Plan.  Unless  terminated  earlier,  the  2016  Plan  has  a  term  of  ten  years.  Our  board  of
directors  has  the  authority  to  amend  or  terminate  the  plan.  However,  no  such  action  may  adversely  affect  in  any  material  way  any  awards
previously granted unless agreed by the recipient.

As  of  March  31,  2023,  restricted  share  units  representing  a  total  of  4,849,134  Class  A  ordinary  shares  have  been  granted  and

outstanding, excluding awards that were forfeited or cancelled after the relevant grant dates.

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The following table summarizes, as of March 31, 2023, the outstanding restricted share units we granted to our directors and executive
officers under our 2016 Plan to our executive officer, excluding awards that were forfeited or cancelled after the relevant grant dates. Other
individuals as a group were granted outstanding restricted share units representing a total of 1,146,966 Class A ordinary shares as of March 31,
2023.

Name
Meisong Lai

Jianfa Lai

Jilei Wang

Jianchang Lai

Huiping Yan

Herman Yu

Xing Liu

Frank Zhen Wei

Qin Charles Huang

Tsun-Ming (Daniel) Kao

Fang Xie
Total

*

Less than 1% of our total outstanding shares.

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Ordinary Shares
 Underlying Restricted
 Share Units Awarded

*

*

*

*

*

*

*

*

*

*

 3,702,168

Date of Grant
March 28, 2017
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15,2022
March 14, 2023
March 28, 2017
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 28, 2017
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 28, 2017
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 14, 2023
March 14, 2023

    
    
 
 
 
 
 
 
 
 
 
 
 
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Employee Shareholding Platform

In June 2016, we issued 16,000,000 ordinary shares to Zto Es Holding Limited, or ZTO ES, to establish an employee shareholding
platform  to  allow  our  employees  in  China  to  receive  share  incentives.  The  consideration  for  those  shares  was  US12.0  million.  All  ordinary
shares  issued  for  purpose  of  this  employee  shareholding  platform  were  re-designated  as  Class  A  ordinary  shares  of  our  company  upon  the
completion of our initial public offering.

Historically, ZTO ES had been held by Mr. Meisong Lai and four limited partnerships formed in China. Mr. Meisong Lai had been the
sole director of ZTO ES. An entity controlled by Mr. Meisong Lai, our chairman and chief executive officer, was the general partner of each of
those limited partnerships and Ms. Yufeng Lai, wife of Mr. Lai, was the sole limited partner of each of those limited partnerships upon their
formation. Concurrently with the issuance of those shares, ZTO ES executed a deed of waiver to waive all shareholder rights attached to those
shares.

Our board of directors has delegated the authority to Mr. Lai to periodically review the performance of our employees, and reward
selected employees by directing the general partner of the relevant partnerships to transfer limited partnership interests in those partnerships to
the selected employees. Once an employee receives the partnership interest, ZTO ES may amend its deed of waiver to reduce the amount of
shares  subject  to  the  waiver  by  such  number  that  is  proportional  to  the  employee’s  indirect  ownership  of  ZTO  ES.  Each  recipient  of  such
partnership interest is entitled to rights associated with the number of our ordinary shares held by ZTO ES that corresponds to the recipient’s
proportional indirect ownership of ZTO ES to (i) receive dividends, if and when declared, on those shares and (ii) request the sale of those
shares by ZTO ES and receive the sale proceeds. ZTO ES remains the record holder of, and retains the voting rights with respect to, the granted
shares and it does not have shareholders’ rights with respect to the remainder of the shares it holds.

In  early  2023,  Mr.  Meisong  Lai  ceased  to  be  the  director  and  the  shareholder  of  ZTO  ES  and  an  employee  of  our  company  has
replaced Mr. Meisong Lai as the director of ZTO ES. Mr. Meisong Lai and Ms. Yufeng Lai ceased to be the general partner and limited partner,
respectively,  of  the  relevant  limited  partnerships,  and  these  roles  have  been  replaced  with  and  taken  up  by  the  employees  of  our  company.
Further, ZTO ES shall abstain from voting on matters that require shareholders’ approval under the Hong Kong Listing Rules for all the shares
of our company held by ZTO ES in light of the Primary Conversion.

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As of March 31, 2023, we have awarded certain rights associated with 10,252,589 Class A ordinary shares through the platform as
share incentives. The following table summarizes, as of March 31, 2023, the number of our ordinary shares held by ZTO ES over which our
directors and officers had been awarded such rights.

Name
Meisong Lai

Jianfa Lai

Jilei Wang
Jianchang Lai
Jingxi Zhu

Hongqun Hu

Jianfeng Zhang

Class A 
Ordinary Shares

*

*

*
*
*

*

*

Date of Grant
June 28, 2016
March 11, 2019
March 13, 2020
June 28, 2016
March 13, 2020
June 28, 2016
June 28, 2016
June 28, 2016,
March 28, 2017
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023
March 28, 2017
March 7, 2018
March 11, 2019
March 13, 2020
March 16, 2021
March 15, 2022
March 14, 2023

Total

2,112,783

*

Less than 1% of our total outstanding shares.

As of March 31, 2023, other employees as a group were granted the same rights associated with 8,139,806 Class A ordinary shares

held by ZTO ES through our employee shareholding platform.

Certain of our employees paid subscription consideration of RMB58.4 million in February 2015 relating to the issuance of 584,000
redeemable and contingently convertible share units. These share units were converted to partnership interests of the employee shareholding
platform  in  June  2016,  which  correspond  to  the  rights  associated  with  3,504,000  Class  A  ordinary  shares  of  our  company  held  by  ZTO  ES
without additional subscription consideration.

We granted rights associated with 308,100 Class A ordinary shares of our company held by ZTO ES with a subscription consideration
of RMB10 million and granted rights associated with the remaining 746,064 Class A ordinary shares held by ZTO ES with nil subscription
consideration.

We also granted such rights associated with 600,000 of the Class A ordinary shares held by ZTO ES to a network partner in Suzhou as
part of the acquisition consideration of the remaining minority equity interest in that network partner. We do not plan to make grants to persons
other than our directors, officers or employees in the future.

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The  number  of  shares  subject  to  the  waiver  of  shareholder  rights  was  reduced  by  10,852,589  as  a  result  of  these  grants  and  the

remaining 5,147,411 Class A ordinary shares are still subject to the same waiver of shareholder rights.

On March 28, 2017, we agreed to award rights associated with 148,000 Class A ordinary shares and 641,150 Class A ordinary shares
through  the  platform  as  share  incentives  to  our  directors  and  officers  and  other  employees,  respectively.  Those  awards  vest  in  three  equal
batches  on  January  1,  2018,  2019  and  2020,  respectively,  and  are  conditioned  upon  such  individuals’  continued  service  with  our  company.
Awards  with  respect  to  252,632  Class  A  ordinary  shares,  252,632  Class  A  ordinary  shares  and  252,636  Class  A  ordinary  shares  vested  on
January 1, 2018, January 1, 2019 and January 1, 2020, respectively.

On  March  7,  2018,  we  agreed  to  award  rights  associated  with  906,949  Class  A  ordinary  shares  through  the  platform  as  share

incentives to certain executive officers and employees. These share awards vested immediately upon grant.

On  March  11,  2019,  we  agreed  to  award  rights  associated  with  944,577  Class  A  ordinary  shares  through  the  platform  as  share

incentives to certain executive officers and employees. These share awards vested immediately upon grant.

On  March  13,  2020,  we  agreed  to  award  rights  associated  with  785,097  Class  A  ordinary  shares  through  the  platform  as  share

incentives to certain executive officers and employees. These share awards vested immediately upon grant.

On  March  16,  2021,  we  agreed  to  award  rights  associated  with  635,767  Class  A  ordinary  shares  through  the  platform  as  share

incentives to certain executive officers and employees. These share awards vested immediately upon grant.

On  March  15,  2022,  we  agreed  to  award  rights  associated  with  786,871  Class  A  ordinary  shares  through  the  platform  as  share

incentives to certain executive officers and employees. These share awards vested immediately upon grant.

On  March  14,  2023,  we  agreed  to  award  rights  associated  with  877,264  Class  A  ordinary  shares  through  the  platform  as  share

incentives to certain executive officers and employees. These share awards vested immediately upon grant.

C.          Board Practices

Our board of directors consists of ten directors. A director is not required to hold any shares in our company by way of qualification.
Subject  to  the  New  York  Stock  Exchange  rules  and  disqualification  by  the  chairman  of  the  relevant  board  meeting,  a  director  may  vote  in
respect of any contract or transaction or proposed contract or transaction notwithstanding that he may be interested therein and if he does so his
vote  shall  be  counted  and  he  may  be  counted  in  the  quorum  at  any  meeting  of  the  directors  at  which  any  such  contract  or  transaction  or
proposed  contract  or  transaction  is  considered.  A  director  who  is  in  any  way,  whether  directly  or  indirectly,  interested  in  a  contract  or
transaction or proposed contract or transaction with our company is required to declare the nature of his interest at a meeting of our directors.
Our directors may from time to time at their discretion exercise all the powers of our company to raise or borrow money and to mortgage or
charge its undertaking, property and assets (present and future) and uncalled capital or any part thereof, to issue debentures, debenture stock,
bonds and other securities, whether outright or as collateral security for any debt, liability or obligation of our company or of any third party.

Committees of the Board of Directors

We have established three committees under the board of directors: an audit committee, a compensation committee and a nominating
and corporate governance committee. We have adopted a charter for each of the three committees. Each committee’s members and functions
are described below.

Audit Committee. Our audit committee consists of Herman Yu, Qin Charles Huang and Xing Liu. Mr. Yu is the chairman of our audit
committee.  We  have  determined  that  Herman  Yu,  Qin  Charles  Huang  and  Xing  Liu  each  satisfies  the  “independence”  requirements  of
Section 303A of the Corporate Governance Rules of the New York Stock Exchange and meets the independence standards under Rule 10A-3
under the Exchange Act. We have determined that Herman Yu qualifies as an “audit committee financial expert.” The audit committee oversees
our accounting and financial reporting processes and the audits of the financial statements of our company. The audit committee is responsible
for, among other things:

● appointing the independent auditors and pre-approving all auditing and non-auditing services permitted to be performed by the

independent auditors;

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● reviewing with the independent auditors any audit problems or difficulties and management’s response;

● discussing the annual audited financial statements with management and the independent auditors;

● reviewing the adequacy and effectiveness of our accounting and internal control policies and procedures and any steps taken to

monitor and control major financial risk exposures;

● reviewing and approving all proposed related party transactions;

● meeting separately and periodically with management and the independent auditors; and

● monitoring compliance with our code of business conduct and ethics, including reviewing the adequacy and effectiveness of our

procedures to ensure proper compliance.

Compensation Committee. Our compensation committee consists of Xing Liu, Frank Zhen Wei and Qin Charles Huang. Mr. Liu is the
chairman  of  our  compensation  committee.  We  have  determined  that  Xing  Liu,  Frank  Zhen  Wei  and  Qin  Charles  Huang  each  satisfies  the
“independence”  requirements  of  Section  303A  of  the  Corporate  Governance  Rules  of  the  New  York  Stock  Exchange.  The  compensation
committee  assists  the  board  in  reviewing  and  approving  the  compensation  structure,  including  all  forms  of  compensation,  relating  to  our
directors and executive officers. Our chief executive officer may not be present at any committee meeting during which his compensation is
deliberated. The compensation committee is responsible for, among other things:

● reviewing and approving, or recommending to the board for its approval, the compensation for our chief executive officer and

other executive officers;

● reviewing and recommending to the board for determination with respect to the compensation of our non-employee directors;

● reviewing periodically and approving any incentive compensation or equity plans, programs or similar arrangements; and

● selecting compensation consultant, legal counsel or other adviser only after taking into consideration all factors relevant to that

person’s independence from management.

Nominating  and  Corporate  Governance  Committee.  Our  nominating  and  corporate  governance  committee  consists  of  Frank  Zhen
Wei, Qin Charles Huang and Tsun-Ming (Daniel) Kao. Mr. Wei is the chairman of our nominating and corporate governance committee. We
have  determined  that  Frank  Zhen  Wei,  Qin  Charles  Huang  and  Tsun-Ming  (Daniel)  Kao  each  satisfies  the  “independence”  requirements  of
Section  303A  of  the  Corporate  Governance  Rules  of  the  New  York  Stock  Exchange.  The  nominating  and  corporate  governance  committee
assists the board of directors in selecting individuals qualified to become our directors and in determining the composition of the board and its
committees. The nominating and corporate governance committee is responsible for, among other things:

● selecting and recommending to the board nominees for election by the shareholders or appointment by the board;

● reviewing  annually  with  the  board  the  current  composition  of  the  board  with  regards  to  characteristics  such  as  independence,

knowledge, skills, experience and diversity;

● making recommendations on the frequency and structure of board meetings and monitoring the functioning of the committees of

the board; and

● advising the board periodically with regards to significant developments in the law and practice of corporate governance as well
as our compliance with applicable laws and regulations, and making recommendations to the board on all matters of corporate
governance and on any remedial action to be taken.

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Duties of Directors

Under Cayman Islands law, our directors owe fiduciary duties to our company including a duty of loyalty, a duty to act honestly, and a
duty to act in what they consider in good faith to be in our best interests. Our directors also have a duty to exercise the care and diligence that a
reasonably prudent person would exercise in comparable circumstances and a duty to exercise the skill they actually possess. In fulfilling their
duty  of  care  to  us,  our  directors  must  ensure  compliance  with  our  memorandum  and  articles  of  association  and  the  class  rights  vested
thereunder  in  the  holders  of  the  shares.  Our  company  has  the  right  to  seek  damages  if  a  duty  owed  by  our  directors  is  breached.  In  limited
exceptional circumstances, a shareholder may have the right to seek damages in our name if a duty owed by our directors is breached.

Our  board  of  directors  has  all  the  powers  necessary  for  managing,  and  for  directing  and  supervising,  our  business  affairs.  The

functions and powers of our board of directors include, among others:

● convening shareholders’ annual general meetings and reporting its work to shareholders at such meetings;

● declaring dividends and distributions;

● appointing officers and determining the term of office of the officers;

● exercising the borrowing powers of our company and mortgaging the property of our company; and

● approving the transfer of shares in our company, including the registration of such shares in our share register.

Terms of Directors and Officers

Our directors are appointed by ordinary resolution of our shareholder. The directors may, by the affirmative vote of a simple majority
of the remaining directors present and voting at a board meeting, appoint any person as a director, to fill a casual vacancy on the board or as an
addition to the existing board. Any director so appointed shall hold office only until the first annual general meeting of our company after his or
her appointment and shall then be eligible for re-election at that meeting. Our officers are elected by and serve at the discretion of the board of
directors. Our directors are not subject to a term of office and hold office until such time as they are removed from office by ordinary resolution
of the shareholders. The office of a director shall be vacated if the director (i) becomes bankrupt or makes any arrangement or composition with
his creditors; (ii) dies or is found to be or becomes of unsound mind; (iii) resigns his office by notice in writing to us; (iv) without special leave
of  absence  from  the  board  of  directors,  is  absent  from  meetings  of  the  board  of  directors  for  three  consecutive  meetings  and  the  board  of
directors resolves that his office be vacated; or (v) is removed from office pursuant to our memorandum and articles of association.

Enforceability of Civil Liabilities

Most of our operations are conducted in China, and substantially all of our assets are located in China. A majority of our directors and
executive officers are nationals or residents of jurisdictions other than the United States and most of their assets are located outside the United
States. As a result, it may be difficult for a shareholder to effect service of process within the United States upon these individuals, to bring an
action  against  us  or  these  individuals  in  the  United  States,  or  to  enforce  against  us  or  them  judgments  obtained  in  United  States  courts,
including judgments predicated upon the civil liability provisions of the securities laws of the United States or any state in the United States.

We have appointed Cogency Global Inc., located at 122 East 42nd Street, 18th Floor, New York, NY 10168, as our agent upon whom

process may be served in any action brought against us under the securities laws of the United States.

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We  have  been  informed  by  our  Cayman  Islands  legal  counsel  that  the  United  States  and  the  Cayman  Islands  do  not  have  a  treaty
providing for reciprocal recognition and enforcement of judgments of U.S. courts in civil and commercial matters and that there is uncertainty
as to whether the courts of the Cayman Islands would (i) recognize or enforce judgments of U.S. courts obtained against us or our directors or
officers, predicated upon the civil liability provisions of the securities laws of the United States or any state in the United States, or (ii) entertain
original actions brought in the Cayman Islands against us or our directors or officers, predicated upon the securities laws of the United States or
any state in the United States. We have also been advised by our Cayman Islands legal counsel that a judgment obtained in any federal or state
court in the United States will be recognized and enforced in the courts of the Cayman Islands at common law, without any re-examination of
the  merits  of  the  underlying  dispute,  by  an  action  commenced  on  the  foreign  judgment  debt  in  the  Grand  Court  of  the  Cayman  Islands,
provided  such  judgment  (i)  is  given  by  a  foreign  court  of  competent  jurisdiction,  (ii)  imposes  on  the  judgment  debtor  a  liability  to  pay  a
liquidated sum for which the judgment has been given, (iii) is final, (iv) is not in respect of taxes, a fine or a penalty, and (v) was not obtained
in a manner and is not of a kind the enforcement of which is contrary to natural justice or the public policy of the Cayman Islands.

However, the Cayman Islands courts are unlikely to enforce a judgment obtained from the United States courts under the civil liability
provisions  of  the  securities  laws  if  such  judgment  is  determined  by  the  courts  of  the  Cayman  Islands  to  give  rise  to  obligations  to  make
payments that are penal or punitive in nature. Because the courts of the Cayman Islands have yet to rule on whether such judgments are penal
or punitive in nature, it is uncertain whether such civil liability judgments from U.S. courts would be enforceable in the Cayman Islands.

Our PRC legal counsel has advised us that there is uncertainty as to whether the courts of China would:

● recognize or enforce judgments of United States courts obtained against us or our directors or officers predicated upon the civil

liability provisions of the securities laws of the United States or any state in the United States; or

● entertain  original  actions  brought  in  each  respective  jurisdiction  against  us  or  our  directors  or  officers  predicated  upon  the

securities laws of the United States or any state in the United States.

Our PRC legal counsel has further advised us that the recognition and enforcement of foreign judgments are provided for under the
PRC Civil Procedures Law. PRC courts may recognize and enforce foreign judgments in accordance with the requirements of the PRC Civil
Procedures Law and other applicable laws and regulations based either on treaties between China and the country where the judgment is made
or on principles of reciprocity between jurisdictions. China does not have any treaties or other form of reciprocity with the United States or the
Cayman  Islands  that  provide  for  the  reciprocal  recognition  and  enforcement  of  foreign  judgments.  In  addition,  according  to  the  PRC  Civil
Procedures Law, courts in the PRC will not enforce a foreign judgment against us or our directors and officers if they decide that the judgment
violates the basic principles of PRC law or national sovereignty, security or public interest. As a result, it is uncertain whether and on what
basis  a  PRC  court  would  enforce  a  judgment  rendered  by  a  court  in  the  United  States  or  in  the  Cayman  Islands.  Under  the  PRC  Civil
Procedures Law, foreign shareholders may originate actions based on PRC law against a company in China for disputes if they can establish
sufficient nexus to the PRC for a PRC court to have jurisdiction, and meet other procedural requirements. It will be, however, difficult for U.S.
shareholders  to  originate  actions  against  us  in  the  PRC  in  accordance  with  PRC  laws  because  we  are  incorporated  under  the  laws  of  the
Cayman Islands and it will be difficult for U.S. shareholders, by virtue only of holding the ADSs or Class A ordinary shares, to establish a
connection to the PRC for a PRC court to have jurisdiction as required under the PRC Civil Procedures Law.

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D.           Employees

As of December 31, 2020, 2021 and 2022, we had a total of 22,536, 23,865 and 24,888 employees, respectively. The following table

sets forth the breakdown of our own employees as of December 31, 2022 by function:

Functional Area
Sorting
Transportation
Management and Administration
Customer Service
Operation Support
Technology and Engineering
Sales and Marketing
Total

     Number of Employees     

% of Total

 8,198  
 4,142  
 4,569  
 2,047  
 3,991  
 1,538  
 403  
 24,888  

 32.9
 16.6
 18.4
 8.2
 16.0
 6.2
 1.6
 100.0

In  addition  to  our  own  employees,  our  workforce  also  includes  over  59,000  outsourced  workers,  as  of  December  31,  2022.  Our

network partners hire their own employees according to their operational needs.

We  believe  we  offer  our  employees  competitive  compensation  packages  and  a  merit-based  work  environment  that  encourages

initiative, and as a result, we have generally been able to attract and retain qualified personnel and maintain a stable core management team.

As required by PRC regulations, we participate in various government statutory employee benefit plans, including social insurance
funds, namely a pension contribution plan, a medical insurance plan, an unemployment insurance plan, a work-related injury insurance plan
and a maternity insurance plan, and a housing provident fund. We are required under PRC law to make contributions to employee benefit plans
at  specified  percentages  of  the  salaries,  bonuses  and  certain  allowances  of  our  employees,  up  to  a  maximum  amount  specified  by  the  local
government from time to time. We have not made adequate employee benefit payments. We may be required to make up the contributions for
these plans as well as to pay late fees and fines but have made adequate provisions. See “Item 3. Key Information—D. Risk Factors—Risks
Related to Doing Business in China—Our failure to fully comply with PRC labor-related laws may expose us to potential penalties.”

We enter into standard labor agreements with our employees and, in addition, enter into confidentiality and non-compete agreements
with our key employees. The non-compete restricted period typically expires two years after the termination of employment, and we agree to
compensate the key employee with a certain percentage of his or her pre-departure salary during the restricted period.

We believe that we maintain a good working relationship with our employees, and we have not experienced any major labor disputes.

E.          Share Ownership

The following table sets forth information with respect to the beneficial ownership of our ordinary shares as of March 31, 2023 by:

● each of our directors and executive officers; and

● each person known to us to own beneficially more than 5% of our total outstanding shares.

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We had 608,011,904 Class A ordinary shares, excluding our repurchase of 10,655,198 Class A ordinary shares in the form of ADSs,
and 206,100,000 Class B ordinary shares, issued and outstanding as of March 31, 2023. Beneficial ownership is determined in accordance with
the rules and regulations of the SEC. In computing the number of shares beneficially owned by a person and the percentage ownership of that
person, we have included shares that the person has the right to acquire within 60 days, including through the exercise of any option, warrant or
other right or the conversion of any other security. These shares, however, are not included in the computation of the percentage ownership of
any other person.

Directors and Executive Officers:**
Meisong Lai(1)
Jilei Wang(2)
Hongqun Hu
Zheng Liu
Xing Liu
Frank Zhen Wei
Qin Charles Huang
Herman Yu
Tsun-Ming (Daniel) Kao
Fang Xie
Huiping Yan
Jianchang Lai
Jingxi Zhu
Jianfeng Zhang
All Directors and Executive Officers as a Group
Principal Shareholders:
Zto Lms Holding Limited (3)
Alibaba Group Holding Limited (4)
Jianfa Lai and Zto Ljf Holding Limited (5)
Zto Wjl Holding Limited (6)

Ordinary Shares Beneficially Owned

     Class A  
ordinary
shares

Class B
ordinary
shares

Total
ordinary
shares

Percentage
of total
ordinary
shares

Percentage
of
aggregate
voting power†

4,989,947
42,207,263
*
—
*
*
*
*
*
*
*
*
*
*
52,135,009

206,100,000

—  
 —
—  
—  
—  
—  
—  
—  
—
—  
—  
—  
—  

211,089,947
42,207,263  

*
—  
*  
*  
*  
*  
*  
—
*  
*  
*  
*  

206,100,000

258,235,009

4,025,182
 71,941,287
 66,252,639
 42,087,263  

206,100,000  

210,125,182  

—  71,941,287
—  
—  

 66,252,639  
 42,087,263  

25.9
5.2  
*
—  
*  
*  
*  
*  
*  
*
*  
*  
*  
*  

31.7

25.8  
 8.8
 8.1  
 5.2  

77.6
1.6
*
—
*
*
*
*
*
*
*
*
*
*
79.4

 77.6
 2.7
 2.5
 1.6

†

For each person and group included in this column, percentage of voting power is calculated by dividing the voting power beneficially
owned by such person or group by the voting power of our Class A ordinary shares and Class B ordinary shares as a single class. We did
not include 9,437,496 Class A ordinary shares held by ZTO ES for the purpose of our employee shareholding platform in the calculation of
voting power as ZTO ES shall abstain from voting on matters that require shareholders’ approval under the Hong Kong Listing Rules for
all the shares of our company held by ZTO ES in light of the Primary Conversion. Notwithstanding the above, such shares held by ZTO
ES were included in the column for calculation of beneficial ownership as a percentage of our total ordinary shares. Each holder of Class
A ordinary shares is entitled to one vote per share and each holder of our Class B ordinary shares is entitled to ten votes per share on all
matters submitted to them for a vote. Our Class A ordinary shares and Class B ordinary shares vote together as a single class on all matters
submitted to a vote of our shareholders, except as may otherwise be required by law. Our Class B ordinary shares are convertible at any
time by the holder thereof into Class A ordinary shares on a one-for-one basis.

*

Less than 1% of our total outstanding ordinary shares.

** Except  for  Messrs.  Xing  Liu,  Frank  Zhen  Wei,  Qin  Charles  Huang  and  Zheng  Liu,  the  business  address  of  our  directors  and  executive
officers is to No.1685 Huazhi Road, Qingpu District, Shanghai, 201708, People’s Republic of China. The business address of Mr. Xing Liu
is Suite 3613, 36/F, Two Pacific Place, 88 Queensway, Hong Kong. The business address of Mr. Frank Zhen Wei is Suite 6703, Two IFC, 8
Finance Street, Hong Kong. The business address of Mr. Qin Charles Huang is Suite 1804, Tower 1, Admiralty Centre, Hong Kong. The
business address of Mr. Zheng Liu is Block Bl, Xixi Center, 588 West Wenyi Road, Xihu District, Hangzhou 310000, China.

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(1) Represents (i) 206,100,000 Class B ordinary shares directly held by Zto Lms Holding Limited, (ii) 964,765 Class A Ordinary Shares held
by  ZTO  ES  and  (iii)  4,025,182  ADSs  (representing  the  same  number  of  Class  A  Ordinary  Shares)  held  by  Zto  Lms  Holding  Limited,
2,348,428  of  which  were  vested  from  restricted  share  units  held  by  Mr.  Meisong  Lai.  Mr.  Meisong  Lai  has  the  power  to  direct  the
disposition  of  those  964,765  Class  A  ordinary  shares  held  by  ZTO  ES.  Zto  Lms  Holding  Limited  is  a  British  Virgin  islands  company
wholly owned by LMS Holding Limited, which in turn is beneficially owned by The LMS Family Trust, a trust established under the laws
of Singapore and managed by Standard Chartered Trust (Singapore) Limited as trustee. Mr. Meisong Lai is the settlor of The LMS Family
Trust  and  the  beneficiaries  of  the  trust  are  Mr.  Meisong  Lai  and  his  family  members.  Mr.  Meisong  Lai  is  the  sole  director  of  Zto  Lms
Holding Limited. The registered address of Zto Lms Holding Limited is Sea Meadow House, P.O. Box 116, Road Town, Tortola, British
Virgin Islands.

(2) Represents (i) 36,635,000 Class A Ordinary Shares held by Zto Wjl Holding Limited, (ii) 5,200,000 restricted ADSs held by JPMorgan
Chase  Bank,  N.A.,  as  depositary  bank,  underlying  5,200,000  Class  A  Ordinary  Shares  held  by  Zto  Wjl  Holding  Limited  pledged  to
Morgan  Stanley  Bank  Asia  Limited,  as  lender  under  a  loan  agreement  dated  December  19,  2019,  to  secure  Zto  Wjl  Holding  Limited’s
obligations under the loan agreement, (iii) 252,263 Class A Ordinary Shares, in the form of ADSs, held by Zto Wjl Holding Limited and
vested from restricted share units held by Mr. Jilei Wang, and (iv) 120,000 Class A Ordinary Shares held by ZTO ES. Mr. Jilei Wang is the
sole director of Zto Wjl Holding Limited. Mr. Jilei Wang has the power to direct the disposition of those 120,000 Class A Ordinary Shares
held by ZTO ES. Zto Wjl Holding Limited is a British Virgin Islands company wholly owned by WJL Holding Limited, which in turn is
beneficially owned by The WJL Family Trust, a trust established under the laws of Singapore and managed by Standard Chartered Trust
(Singapore) Limited as trustee. Mr. Jilei Wang is the settlor of The WJL Family Trust and the beneficiaries of the trust are Mr. Jilei Wang
and his family members. The registered address of Zto Wjl Holding Limited is Sea Meadow House, P.O. Box 116, Road Town, Tortola,
British Virgin Islands.

(3) Represents (i) 206,100,000 Class B ordinary shares directly held by Zto Lms Holding Limited, a British Virgin Islands company wholly
owned by Mr. Meisong Lai, (ii) 4,025,182 ADSs (representing the same number of Class A Ordinary Shares) held by Zto Lms Holding
Limited, 2,348,428 of which were vested from restricted share units held by Mr. Meisong Lai.

(4) Represents  71,941,287  Class  A  ordinary  shares  beneficially  owned  by  Alibaba  Group  Holding  Limited,  an  exempted  company
incorporated under the laws of the Cayman Islands (“Alibaba”), which consist of (i) 57,870,370 Class A ordinary shares directly held by
Alibaba ZT Investment Limited (“Ali ZT”), a company incorporated under the laws of Hong Kong, (ii) 5,787,037 Class A ordinary shares
directly held by Cainiao Smart Logistics Investment Limited (“Cainiao Smart”), a company organized under the laws of the British Virgin
Islands,  (iii)  4,629,630  Class  A  ordinary  shares  directly  held  by  New  Retail  Strategic  Opportunities  Investments  2  Limited  (“NRF”),  a
company organized under the laws of the Cayman Islands, (iv) 3,322,050 Class A ordinary shares directly held by Taobao China Holding
Limited  (“Taobao”),  a  company  incorporated  under  the  laws  of  Hong  Kong,  and  (v)  332,200  Class  A  ordinary  shares  directly  held  by
Cainiao Smart Logistics Network (Hong Kong) Limited (“Cainiao HK”), a company incorporated under the laws of Hong Kong. Alibaba
is  a  holding  company  which,  through  its  subsidiaries  and  variable  interest  entities,  operates  leading  online  and  mobile  marketplaces  in
retail and wholesale trade, as well as provides cloud computing and other services. Ali ZT is an indirect wholly-owned special purpose
subsidiary of Alibaba. Cainiao Smart is a majority owned indirect subsidiary of Alibaba. New Retail Strategic Opportunities Fund, L.P., a
Cayman  Islands  exempted  limited  partnership  (“NRSF”),  owns  100%  of  NRF.  New  Retail  Strategic  Opportunities  Fund  GP,  L.P.,  a
Cayman  Islands  exempted  limited  partnership  (“NRSF  GP”),  is  the  general  partner  of  NRSF.  New  Retail  Strategic  Opportunities  GP
Limited, a company organized under the laws of the Cayman Islands and an indirect wholly owned subsidiary of Alibaba, is the general
partner of NRSF GP. Taobao is an indirect wholly owned subsidiary of Alibaba. Cainiao HK is a majority owned indirect subsidiary of
Alibaba. Alibaba is deemed to be the beneficial owner of the 71,941,287 Class A ordinary shares held by Ali ZT, Cainiao Smart, NRF,
Taobao and Cainiao HK. The business address of Alibaba, Ali ZT, NRF, Cainiao HK and Taobao is 26/F, Tower One, Times Square, 1
Matheson Street, Causeway Bay, Hong Kong. The business address of Cainiao Smart is c/o Zhejiang Cainiao Supply Chain Management
Limited,  588  West  Wenyi  Road,  Xihu  District,  Hangzhou  310000,  China.  Information  regarding  beneficial  ownership  is  reported  as  of
June  12,  2018,  based  on  information  contained  in  the  Schedule  13D  filed  by  Alibaba  Group  Holding  Limited,  among  other  reporting
persons, with the SEC on June 21, 2018.

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(5) Represents (i) 55,000,000 Class A Ordinary Shares held by Zto Ljf Holding Limited, among which, 48,250,000 Class A Ordinary Shares
are recorded on our Cayman share register, and the remaining 6,750,000 Class A Ordinary Shares are recorded under the name of HKSCC
Nominees Limited on our Hong Kong share register and are deposited into the Central Clearing and Settlement System established and
operated by Hong Kong Securities Clearing Company Limited, (ii) 6,000,000 restricted ADSs held by JPMorgan Chase Bank, N.A., as
depositary bank, underlying 6,000,000 Class A Ordinary Shares held by Zto Ljf Holding Limited pledged to Citibank, N.A., Singapore, as
lender under a loan agreement dated December 6, 2019, to secure Zto Ljf Holding Limited’s obligations under the loan agreement, (iii)
5,000,000 ADSs held by Zto Ljf Holding Limited, underlying 5,000,000 Class A Ordinary Shares held by JPMorgan Chase Bank, N.A., as
depositary bank, pledged to Citibank, N.A., as counterparty under the share forward transaction pursuant to a master terms and conditions
for prepaid variable share forward transactions (the “Master Confirmation”, and as supplemented by any Supplemental Confirmations or
Trade Notifications, each as defined in the Master Confirmation, the “Forward Contract”) dated June 6, 2022, to secure Zto Ljf Holding
Limited’s obligations under the Forward Contract, (iv) 219,041 Class A Ordinary Shares, in the form of ADSs, held by Zto Ljf Holding
Limited and vested from restricted share units held by Mr. Jianfa Lai, and (v) 33,598 Class A ordinary shares held by ZTO ES. Mr. Jianfa
Lai is the sole director of Zto Ljf Holding Limited. Mr. Jianfa Lai has the power to direct the sale of those 33,598 Class A ordinary shares
held by ZTO ES. Zto Ljf Holding Limited is a British Virgin Islands company wholly owned by LJFA Holding Limited, which in turn is
beneficially owned by The LJF Family Trust, a trust established under the laws of Singapore and managed by Standard Chartered Trust
(Singapore) Limited as trustee. Mr. Jianfa Lai is the settlor of the LJF Family Trust and the beneficiaries of the trust are Mr. Jianfa Lai and
his family members. The registered address of Zto Ljf Holding Limited is Sea Meadow House, P.O. Box 116, Road Town, Tortola, British
Virgin Islands.

(6) Represents (i) 36,635,000 Class A Ordinary Shares held by Zto Wjl Holding Limited, (ii) 5,200,000 restricted ADSs held by JPMorgan
Chase  Bank,  N.A.,  as  depositary  bank,  underlying  5,200,000  Class  A  Ordinary  Shares  held  by  Zto  Wjl  Holding  Limited  pledged  to
Morgan  Stanley  Bank  Asia  Limited,  as  lender  under  a  loan  agreement  dated  December  19,  2019,  to  secure  Zto  Wjl  Holding  Limited’s
obligations under the loan agreement, and (iii) 252,263 Class A Ordinary Shares, in the form of ADSs, held by Zto Wjl Holding Limited
and vested from restricted share units held by Mr. Jilei Wang.

To  our  knowledge,  as  of  March  31,  2023,  129,474,646  (15.9%)  of  our  ordinary  shares  in  the  form  of  ADSs  (including  10,655,198
Class A ordinary shares in the form of ADSs repurchased by us) were held by one record holder in the United States, which was JPMorgan
Chase Bank, N.A., the depositary of our ADS program. The number of beneficial owners of our ADSs in the United States is likely to be much
larger than the number of record holders of our ordinary shares in the United States.

F.          Disclosure of a Registrant’s Action to Recover Erroneously Awarded Compensation

Not applicable.

ITEM 7.           MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

A.          Major Shareholders

Please refer to “Item 6. Directors, Senior Management and Employees—E. Share Ownership.”

B.          Related Party Transactions

Contractual Arrangements with the VIE and its Shareholders

See “Item 4. Information on the Company—C. Organizational Structure.”

Shareholders Agreement

We entered into our shareholders agreement on August 18, 2015 with our then shareholders. Pursuant to this shareholders agreement,
we  have  granted  certain  registration  rights  to  our  shareholders.  Set  forth  below  is  a  description  of  the  registration  rights  granted  under  the
agreement.

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Demand Registration Rights. At any time after the earlier of (i)180 days after the effective date of the registration statement for a
public  offering  or  (ii)the  expiration  of  the  period  during  which  the  managing  underwriters  for  such  public  offering  shall  prohibit  us  from
effecting  any  other  public  sale  or  distribution  of  registrable  securities,  holders  of  series  A  preferred  shares,  Max  Alpha  Limited  and  Max
Beyond Limited, and Zto Wlm Holding Limited have the right to demand that we file a registration statement covering the registration of any
registrable securities of such holders. We have the right to defer filing of a registration statement for a period of not more than 90 days after the
receipt of the request of the initiating holders under certain conditions, but we cannot exercise the deferral right more than once in any six-
month period. We are not obligated to effect more than two demand registrations, other than demand registration to be effected pursuant to
registration statement on Form F-3, for which an unlimited number of demand registrations shall be permitted.

Piggyback  Registration  Rights.  If  we  propose  to  file  a  registration  statement  for  a  public  offering  of  our  securities,  we  must  offer
holders of our registrable securities an opportunity to include in the registration the number of registrable securities of the same class or series
as those proposed to be registered If the mana in number of registrable securities of the same class or series as those proposed to be registered.
If  the  managing  underwriters  of  any  underwritten  offering  determine  in  its  view  the  number  of  registrable  securities  exceeds  the  maximum
offering  size,  the  registrable  securities  shall  allocate  first  to  us,  second  to  each  of  holders  requesting  for  the  inclusion  of  their  registrable
securities pursuant to the piggyback registration, and third to any other party with such priorities among them as we shall determine.

Form F-3 Registration Rights.  Holders  of  series  A  preferred  shares,  Max  Alpha  Limited  and  Max  Beyond  Limited,  and  Zto  Wlm
Holding Limited, may request us in writing to file an unlimited number of registration statements on Form F-3. Within 90 days of receiving
such request, we shall effect the registration of the securities on Form F-3.

Expenses of Registration. We will bear all registration expenses, other than underwriting discounts and selling commissions, incurred

in connection with any demand, piggyback or F-3 registration.

Investor Rights Agreement with Ali ZT and Cainiao Smart

In connection with the investment by Alibaba and Cainiao Network, we entered into an investor rights agreement, dated as of June 12,
2018,  with  Alibaba  ZT  Investment  Limited,  or  Ali  ZT,  an  indirect  wholly-owned  special  purpose  subsidiary  of  Alibaba,  Cainiao  Smart
Logistics  Investment  Limited,  or  Cainiao  Smart,  a  wholly-owned  subsidiary  of  Cainiao  Network,  and  certain  founding  shareholders  named
therein. Among other things, the investor rights agreement contains the following rights of Alibaba and Cainiao Network, as applicable:

Right of First Offer. At any time Mr. Meisong Lai (the “Founder”), proposes to transfer securities of our company which constitutes a
Change of Control (as defined in the investor rights agreement), the Founder shall first make an offer of such securities to Ali ZT and Cainiao
Smart (the “Right of First Offer”). Ali ZT and Cainiao Smart may elect to exercise their Right of First Offer rights to purchase the securities, or
exercise their tagalong rights to sell their securities, at the price and on the terms offered by the Founder.

Preemptive Rights. If the company proposes to issue any of its securities, Ali ZT, Cainiao Smart and certain existing shareholders of
the company shall have the right to acquire a portion of such securities equal to the quotient obtained by dividing (i) the number of shares of all
securities owned by such shareholder by (ii) the total number of shares of all securities issued and outstanding, or such other percentage as may
be mutually agreed among such shareholders following discussions with the company.

Restriction  on  Transfers  of  Company  Securities.  Each  of  Ali  ZT  and  Cainiao  Smart  is  prohibited  from  transferring  its  Class  A
ordinary shares prior to the second anniversary of the date of the investor rights agreement, other than transfers to its affiliates, transfers to the
company, transfers required by law or transfers approved by the board of directors. In addition, certain existing shareholders of the company
are  not  permitted  to  transfer  any  securities  of  the  company  to  a  competitor  of  Alibaba  without  the  prior  written  consent  of  Ali  ZT  and  the
Founder is not permitted to transfer any Class B ordinary shares beneficially owned by him without the prior written consent of Ali ZT prior to
the second anniversary of the date of the investor rights agreement.

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Additional  Agreements.  The  company  agrees  to  take  all  Necessary  Action  (as  defined  in  the  investor  rights  agreement),  and  the
Founding Shareholders (as defined in the investor rights agreement) agree to take all Necessary Action to cause the company, to ensure that
(i) one (1) incumbent member of the Board shall resign his or her directorship, and (ii) the vacancy so caused by such resignation shall be filled
by  the  appointment  of  one  (1)  director  who  shall  be  designated  by  Ali  ZT  (the  “Investor  Director”).  Ali  ZT  may,  at  its  election,  appoint  a
designated representative to serve as a non-voting observer to the Board (the “Investor Observer”) and appoint the Investor Director or Investor
Observer to any committee of the board of directors, subject to compliance with independence requirements under applicable laws and listing
rules.

Registration Rights Agreement with Ali ZT and Cainiao Smart

In connection with the investment by Alibaba and Cainiao Network, we entered into a registration rights agreement, dated as of June
12, 2018, with Ali ZT and Cainiao Smart. The registration rights agreement provides that the company shall file a registration statement prior
to the second anniversary of the date of the registration rights agreement covering the resale of the Class A ordinary shares owned by Ali ZT
and  Cainiao  Smart.  The  company  will  bear  the  registration  expenses  related  to  the  preparation  and  filing  of  the  registration  statement.  A
prospectus  supplement  covering  such  resale  was  filed  on  December  30,  2020.  The  registration  rights  agreement  contains  customary
indemnification provisions.

Registration Rights Agreement with NRF

In connection with the investment by Alibaba and Cainiao Network, we entered into a registration rights agreement, dated as of June
28, 2018, with NRF. NRSF owns 100% of NRF. NRSF GP is the general partner of NRSF. New Retail Strategic Opportunities GP Limited, an
indirect wholly owned subsidiary of Alibaba, is the general partner of NRSF GP. The registration rights agreement provides that the company
shall file a registration statement prior to the first anniversary of the date of the registration rights agreement covering the resale of the Class A
ordinary shares owned by NRF. NRF will bear the registration expenses related to the preparation and filing of the registration statement. The
registration rights agreement contains customary indemnification provisions.

Employment Agreements and Indemnification Agreements

See “Item 6. Directors, Senior Management and Employees — A. Directors and Senior Management—Employment Agreements and

Indemnification Agreements.”

Share Incentive Plan

See “Item 6. Directors, Senior Management and Employees — B. Compensation of Directors and Executive Officers — 2016 Share

Incentive Plan.”

Employee Shareholding Platform

See  “Item  6.  Directors,  Senior  Management  and  Employees  —  B.  Compensation  of  Directors  and  Executive  Officers—Employee

Shareholding Platform.”

Other Transactions with Related Parties

Shanghai Mingyu. Shanghai Mingyu Barcode Technology Ltd. is controlled by our chairman’s brother. We incurred approximately
RMB235.8 million and approximately RMB237.3 million (US$34.4 million) for purchases of supplies from this company in 2021 and 2022,
respectively. As of December 31, 2022, we had approximately RMB20.2 million (US$2.9 million) due to this company.

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ZTO LTL. In November 2016, we invested RMB54.0 million in ZTO Supply Chain Management Co., Ltd., or ZTO LTL, for 18%
equity  interest.  ZTO  LTL  is  engaged  in  provision  of  less-than-truckload  transportation  services  in  China.  ZTO  LTL  is  our  investee.  In
September 2017, we increased investment in ZTO LTL by RMB36.0 million to maintain our equity interest in ZTO LTL at 18%. In July 2018,
we made an additional investment in ZTO LTL of RMB 130.2 million (US$19.0 million) in cash, jointly with other investors, and our equity
interest  in  ZTO  LTL  decreased  to  17.7%.  In  May  2020,  we  contributed  additional  investment  in  ZTO  LTL  of  RMB90.2  million  (US$12.7
million) in cash, jointly with other investors, and our equity interest in ZTO LTL further decreased to 17.3%. In December 2021, we invested
US$52,102 (approximate to RMB331,807) in cash to maintain our equity interest in ZTO LTL at 17.3%. We incurred approximately RMB56.6
million  and  approximately  RMB459.0  million  (US$66.6  million)  of  transportation  service  fees  to  ZTO  LTL  and  derived  approximately
RMB29.7 million and approximately RMB45.9 million (US$6.7 million) of rental income from ZTO LTL in 2021 and 2022, respectively. In
September 2022, we sold 100% of our equity interests in a wholly owned subsidiary of ours, Jinhua Zhongrui Freight Forwarding Co., Ltd, to
ZTO LTL at a cash consideration of RMB291.4 million. We recognized gain of RMB60.5 million on the disposal of Jinhua Zhongrui Freight
Forwarding  Co.,  Ltd.  In  2022,  we  extend  a  one-year  loan  with  a  principal  amount  of  RMB110.0  (US$15.9  million)  million  with  a  6.96%
annualized interest rate to ZTO LTL and its subsidiaries. As of December 31, 2022, we had amount due from ZTO LTL of RMB101.4 million
(US$14.7 million) comprised the loan above and net off account payable generated from the transportation service that this related party and its
subsidiaries provided to the Company.

Zhongkuai Future City. Zhongkuai (Tonglu) Future City Industrial Development Co., Ltd, or Zhongkuai Future City, is controlled by
our  chairman.  In  2020,  we  extend  a  three-year  loan  with  a  principal  amount  of  RMB500.0  million  with  a  7.2%  annualized  interest  rate  to
Zhongkuai Future City. As of December 31, 2022, we had amounts due from Zhongkuai Future City of RMB575.0 million (US$83.4 million).

Transaction with an executive officer. Mr. Jianchang Lai is a vice president of our company. In 2021, we acquired 20.77% equity

interests each in two subsidiaries from Mr. Lai at a total cash consideration of RMB103.7 million.

ZTO  Yun  Leng.  In  2021,  we  invested  RMB80.0  million  in  ZTO  Yun  Leng  Network  Technology  (Zhejiang)  Co.,  Ltd.,  or  ZTO
Yunleng,  for  18%  equity  interests  in  it.  In  December  2021,  we  sold  our  100%  equity  interests  in  Zhejiang  Xinglian  Air  Cargo  Co.,  Ltd.  to
Zhongtong  Yunleng  at  a  cash  consideration  of  RMB177.3  million.  We  incurred  approximately  RMB56.3  million  (US$8.2  million)  of
transportation service fees to ZTO Yun Leng. As of December 31, 2022, we had approximately RMB53.5 million (US$7.8 million) of accounts
due from this company.

C.          Interests of Experts and Counsel

Not applicable.

ITEM 8.           FINANCIAL INFORMATION

A.          Consolidated Statements and Other Financial Information

We have appended consolidated financial statements filed as part of this annual report.

Legal Proceedings

We may from time to time be subject to various legal or administrative claims and proceedings arising in the ordinary course of our
business. Litigation or any other legal or administrative proceeding, regardless of outcome, may result in substantial cost and diversion of our
resources, including our management’s time and attention.

Starting  in  May  2017,  our  company  and  certain  of  our  directors  and  officers,  and  the  underwriters  of  our  company’s  initial  public

offering in October 2016 (the “Underwriter Defendants”) have been named as defendants in the following putative securities class actions:

● City  of  Birmingham  Retirement  and  Relief  System  v.  ZTO  Express  (Cayman)  Inc.,  et  al.,  01-CV-2017-902004.00  (Cir.  Ct.

Jefferson County Ala., filed on May 16, 2017) (the “Alabama Action”);

● Guo  v.  ZTO  Express  (Cayman)  Inc.,  et  al.,  17  Civ.  03676  (Sup.  Ct.  Mateo  County  Ca.,  filed  on  August  11,  2017)  (the  “Guo

Case”);

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● Nurlybayev v. ZTO Express (Cayman) Inc., et al., 1:17-cv-06130 (S.D.N.Y., filed on August 14, 2017) (the “New York Action”);

● McGrath  v.  ZTO  Express  (Cayman)  Inc.,  et  al.,  17  Civ.  03805  (Sup.  Ct.  Mateo  County  Ca.,  filed  on  August  21,  2017)  (the

“McGrath Case”); and

● The Ronald & Maxine Linde Foundation v. ZTO Express (Cayman) Inc., et al., 18 Civ. 00264 (Sup. Ct. Mateo County Ca., filed

on January 17, 2018) (the “Linde Foundation Case”).

These  actions  allege  that  the  defendants  made  misstatements  and  omissions  in  our  Registration  Statement  and  Prospectus  in

connection with our initial public offering in October 2016 in violation of the Securities Act of 1933.

The  Alabama  Action:  On  June  28,  2017,  our  company  removed  the  Alabama  Action  to  the  federal  District  Court  for  the  Northern
District  of  Alabama  and  the  Underwriter  Defendants  joined  in  the  removal.  On  July  14,  2017,  City  of  Birmingham  Retirement  and  Relief
System filed a Motion to Remand the Alabama Action back to state court. On August 4, 2017, our company and the Underwriter Defendants
submitted a joint Motion to Change Venue, requesting the court to transfer the Alabama Action to the federal District Court for the Southern
District of New York. On August 29, 2017, the court issued an order staying the proceedings of the Alabama Action pending the United States
Supreme  Court’s  decision  in  Cyan,  Inc.  v.  Beaver  County  Employees  Retirement  Fund,  and  denying  without  prejudice  City  of  Birmingham
Retirement and Relief System’s Motion to Remand and our company and the Underwriter Defendants’ Motion to Change Venue. On April 17,
2018, City of Birmingham Retirement and Relief System filed a motion to lift the stay and remand the Alabama Action back to state court,
which  motion  was  granted  by  the  court  on  April  18,  2018.  On  May  9,  2018,  the  plaintiff  and  defendants  filed  a  joint  motion  to  stay  the
Alabama Action in favor of the New York Action. The court granted that motion on August 9, 2018, and stayed the case. On June 2, 2021, the
action was voluntarily dismissed without prejudice.

The California Actions: On September 15, 2017, our company removed the Guo Case and McGrath Case to the federal District Court
for the Northern District of California and the Underwriter Defendants consented to the removal. Also, on September 15, 2017, our company
and the Underwriter Defendants filed a joint motion to transfer in the Guo Case and McGrath Case, requesting the court to transfer the two
cases to the federal District Court for the Southern District of New York. On September 26, 2017, the plaintiffs filed motions to remand these
two cases back to state court. On December 22, 2017, the court granted the plaintiffs’ motions to remand and denied our and the Underwriter
Defendants’ joint motion to transfer. On February 15, 2018, our company and the Underwriter Defendants filed a joint motion to stay the Guo
Case and the McGrath Case in state court. On April 24, 2018, the court granted our company and the Underwriter Defendants’ motion, and the
stayed  the  case.  On  March  19,  2018,  the  Linde  Foundation  Case  was  voluntarily  dismissed.  On  July  27,  2021,  the  consolidated  California
action was voluntarily dismissed without prejudice.

The New York Action: On October 16, 2017, three sets of purported shareholders filed motions to appoint themselves as lead plaintiffs
of the purported plaintiff class and appoint their designated counsel as lead counsel. On November 13, 2017, the court appointed a lead plaintiff
and approved the lead plaintiff’s selection of lead counsel. On January 8, 2018, the lead plaintiff filed an amended complaint. On February 20,
2018, our company and the Underwriter Defendants filed a joint motion to dismiss the amended complaint. On July 17, 2019, the court granted
the defendants’ joint motion to dismiss. On September 10, 2019, the plaintiffs moved for leave to file a second amended complaint, which our
company and the Underwriter Defendants opposed. On March 31, 2021, the Court denied Plaintiffs’ motion for leave to amend. On April 1,
2021, the Court rendered judgement in favor of Defendants.  

For risks and uncertainties relating to legal proceedings, please see “Item 3. Key Information—D. Risk Factors—Risks Related to Our
Business and Industry—We are regularly subject to claims, lawsuits and other proceedings that may adversely affect our reputation, business
and results of operations.”

Dividend Policy

Our board of directors has complete discretion on whether to distribute dividends, subject to certain restrictions under Cayman Islands
law. In addition, our shareholders may by ordinary resolution declare a dividend, but no dividend may exceed the amount recommended by our
directors. Under Cayman Islands law, a Cayman Islands company may pay a dividend out of either profit or share premium account, provided
that in no circumstances may a dividend be paid if this would result in the company being unable to pay its debts as they fall due in the ordinary
course  of  business.  Even  if  our  board  of  directors  decides  to  pay  dividends,  the  form,  frequency  and  amount  will  depend  upon  our  future
operations and earnings, capital requirements and surplus, general financial condition, contractual restrictions and other factors that the board
of directors may deem relevant.

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On  March  14,  2023,  the  board  of  directors  approved  a  special  dividend  of  US$0.37  per  ADS  or  share  for  2022,  to  be  paid  to

shareholders of record as of the close of business on April 6, 2023.

Unless otherwise disclosed in this annual report, we do not have any present plan to pay any cash dividends on our ordinary shares in

the foreseeable future. We intend to retain most of our available funds and any future earnings to operate and expand our business.

We are a holding company incorporated in the Cayman Islands. We may rely on dividends from our subsidiaries in China for our cash
requirements, including any payment of dividends to our shareholders. PRC regulations may restrict the ability of our PRC subsidiaries to pay
dividends  to  us.  See  “Item  4.  Information  on  the  Company—B.  Business  Overview—Regulation—Regulations  Relating  to  Dividend
Distribution.”

If  we  pay  any  dividends,  on  our  ordinary  shares,  we  will  pay  those  dividends  which  are  payable  in  respect  of  the  ordinary  shares
underlying our ADSs to the depositary, as the registered holder of such ordinary shares, and the depositary then will pay such amounts to our
ADS  holders  in  proportion  to  the  ordinary  shares  underlying  the  ADSs  held  by  such  ADS  holders,  subject  to  the  terms  of  the  deposit
agreement, including the fees and expenses payable thereunder. Cash dividends on our ordinary shares, if any, will be paid in U.S. dollars.

B.           Significant Changes

We  have  not  experienced  any  significant  changes  since  the  date  of  our  audited  consolidated  financial  statements  included  in  this

annual report.

ITEM 9.           THE OFFER AND LISTING

A.          Offering and Listing Details

Our ADSs, each representing one Class A ordinary share of ours, have been listed on the NYSE since October 27, 2016 under the

symbol “ZTO.”

Our  Class  A  ordinary  shares  have  been  listed  on  the  Hong  Kong  Stock  Exchange  since  September  29,  2020  under  the  stock  code

“2057.”

B.          Plan of Distribution

Not applicable.

C.          Markets

Our ADSs, each representing one Class A ordinary share of ours, have been listed on the NYSE since October 27, 2016 under the

symbol “ZTO.”

Our  Class  A  ordinary  shares  have  been  listed  on  the  Hong  Kong  Stock  Exchange  since  September  29,  2020  under  the  stock  code

“2057.”

D.          Selling Shareholders

Not applicable.

E.           Dilution

Not applicable.

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F.          Expenses of the Issue

Not applicable.

ITEM 10.           ADDITIONAL INFORMATION

A.           Share Capital

Not applicable.

B.           Memorandum and Articles of Association

In  our  extraordinary  general  meeting  of  shareholders  held  on  April  14,  2023,  our  shareholders  have  passed  a  special  resolution,
conditional upon and with effect from the consummation of the Primary Conversion, that our third amended and restated memorandum and
articles  of  association  be  amended  and  restated  in  their  entirety  and  by  the  substitution  in  their  place  of  the  fourth  amended  and  restated
memorandum and articles of association and that our board of directors be authorized to deal with on behalf of our company the relevant filing
and  amendments  (where  necessary)  procedures  and  other  related  issues  arising  from  the  amendments  to  the  third  amended  and  restated
memorandum and articles of association.

Until our fourth amended and restated memorandum and articles of association becomes effective conditional upon the consummation
of  the  Primary  Conversion,  our  effective  memorandum  and  articles  of  association  is  our  third  amended  and  restatement  memorandum  and
articles of association. For the summaries of material provisions of our third amended and restatement memorandum and articles of association,
see  “Item  10.  Additional  Information—B.  Memorandum  and  Articles  of  Association”  of  our  annual  report  on  Form  20-F  filed  with  the
Securities and Exchange Commission on April 28, 2022.

The following are summaries of material provisions of our fourth amended and restated memorandum and articles of association, as

well as the Companies Act (As Revised) insofar as they relate to the material terms of our ordinary shares.

Registered Office and Objects.  Our  registered  office  in  the  Cayman  Islands  is  located  at  the  offices  of  Maples  Corporate  Services
Limited, PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands. Our agent for service of process in the United States is Law
Debenture Corporate Services Inc., located at 4th Floor, 400 Madison Avenue, New York, New York 10017. Under our fourth amended and
restated memorandum and articles of association, the objects of our company are unrestricted, and we have the full power and authority to carry
out any object not prohibited by the law of the Cayman Islands.

Board of Directors

See “Item 6 Directors, Senior Management and Employees—C. Board Practices—Board of Directors.”

Ordinary Shares

General.Our ordinary shares are divided into Class A ordinary shares and Class B ordinary shares. Holders of our Class A ordinary
shares  and  Class  B  ordinary  shares  will  have  the  same  rights  except  for  voting  and  conversion  rights.  Our  ordinary  shares  are  issued  in
registered form and are issued when registered in our register of members. Our shareholders who are non-residents of the Cayman Islands may
freely hold and vote their shares.

Conversion. Each Class B ordinary share is convertible into one Class A ordinary share at any time by the holder thereof. Class A
ordinary shares are not convertible into Class B ordinary shares under any circumstances. Upon any sale, transfer, assignment or disposition of
Class B ordinary shares by a holder thereof to any person or entity that is not an Affiliate (as defined in our fourth amended and restated articles
of association) of such holder or upon a change of ultimate beneficial ownership of any Class B ordinary shares to any person who is not an
Affiliate of the holder of such Class B ordinary shares, such Class B ordinary shares will be automatically and immediately converted into an
equal number of Class A ordinary shares. In addition, if at any time, Mr. Meisong Lai and his affiliates collectively own less than 10% of the
issued  and  outstanding  shares  in  the  capital  of  our  company,  each  issued  and  outstanding  Class  B  ordinary  share  will  be  automatically  and
immediately converted into one Class A ordinary share, and we will not issue any Class B ordinary shares thereafter.

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Dividends. The holders of our ordinary shares are entitled to such dividends as may be declared by our board of directors. In addition,
our shareholders may by ordinary resolution declare a dividend, but no dividend may exceed the amount recommended by our directors. Our
fourth amended and restated articles of association provide that dividends may be declared and paid out of our profits, realized or unrealized, or
from any reserve set aside from profits which our board of directors determine is no longer needed. Dividends may also be declared and paid
out of share premium account or any other fund or account which can be authorized for this purpose in accordance with the Companies Act,
provided that in no circumstances may we pay a dividend if this would result in our company being unable to pay its debts as they fall due in
the ordinary course of business.

Voting Rights.  On  a  show  of  hands  each  shareholder  is  entitled  to  one  vote  for  each  ordinary  shares  registered  in  his  name  on  the
register of members or, on a poll, each shareholder is entitled to one vote for each Class A ordinary share registered in his name on the register
of members and ten votes for each Class B ordinary share registered in his name on the register of members, voting together as a single class,
on all matters that require a shareholder’s vote. Voting at any shareholders’ meeting is by poll, save that the chairman of the meeting may, in
good faith, allow a resolution which relates purely to a procedural or administrative matter as prescribed under the Hong Kong Listing Rules to
be voted on by a show of hands.

We shall, for as long as our Class A ordinary shares remain listed on the Hong Kong Stock Exchange, in each financial year hold a
general meeting as our annual general meeting and shall specify the meeting as such in the notices calling it. A quorum required for a meeting
of shareholders consists of one or more shareholders present and holding not less than 10%, for as long as the Class A ordinary shares remain
listed on the Hong Kong Stock Exchange, or otherwise not less than one-third, of the votes attaching to all issued and outstanding shares in our
company and entitled to vote at such general meetings, on a one vote per share basis. Shareholders may be present in person or by proxy or, if
the shareholder is a legal entity, by its duly authorized representative. Shareholders’ meetings may be convened by the chairman of the board of
directors or our board of directors on its own initiative or upon a request to the directors by shareholders holding not less than 10% of all votes
attaching to our issued and outstanding shares, on a one vote per share basis, that as at the date of the deposit carry the right to vote at our
general  meetings.  Our  annual  general  meetings  shall  be  called  by  not  less  than  21  days’  notice  in  writing  and  any  other  general  meeting
(including an extraordinary general meeting) shall be called by not less than 14 days’ notice in writing.

An ordinary resolution to be passed at a meeting by the shareholders requires the affirmative vote of a simple majority of the votes
attaching to the ordinary shares cast by those shareholders entitled to vote who are present in person or by proxy at a meeting, while a special
resolution requires the affirmative vote of no less than three-fourths of the votes attaching to the ordinary shares cast by those shareholders
entitled to vote who are present in person or by proxy at a meeting. A special resolution will be required for important matters such as a change
of name or making changes to our fourth amended and restated memorandum and articles of association. Holders of the ordinary shares may,
among other things, divide or combine their shares by ordinary resolution.

Transfer of Ordinary Shares. Subject to the restrictions set out below and the provisions above in respect of the transfer of Class B
ordinary  shares,  any  of  our  shareholders  may  transfer  all  or  any  of  his  or  her  ordinary  shares  by  an  instrument  of  transfer  in  the  usual  or
common form or any other form approved by our board of directors.

Our board of directors may, in its absolute discretion, decline to register any transfer of any ordinary share which is not fully paid up

or on which we have a lien. Our board of directors may also decline to register any transfer of any ordinary share unless:

● the instrument of transfer is lodged with us, accompanied by the certificate for the ordinary shares to which it relates and such

other evidence as our board of directors may reasonably require to show the right of the transferor to make the transfer;

● the instrument of transfer is in respect of only one class of ordinary shares;

● the instrument of transfer is properly stamped, if required;

● in the case of a transfer to joint holders, the number of joint holders to whom the ordinary share is to be transferred does not

exceed four; and

● a fee of such maximum sum as the New York Stock Exchange may determine to be payable or such lesser sum as our directors

may from time to time require is paid to us in respect thereof.

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If  our  directors  refuse  to  register  a  transfer  they  shall,  within  three  months  after  the  date  on  which  the  instrument  of  transfer  was

lodged, send to each of the transferor and the transferee notice of such refusal.

The registration of transfers may, after compliance with any notice required of the New York Stock Exchange, be suspended and the
register  closed  at  such  times  and  for  such  periods  as  our  board  of  directors  may  from  time  to  time  determine,  provided,  however,  that  the
registration of transfers shall not be suspended nor the register closed for more than 30 days in any year as our board may determine.

Liquidation.  On  a  return  of  capital  on  winding  up  (including  in  the  case  of  voluntary  winding  up)  or  otherwise  (other  than  on
conversion, redemption or purchase of shares), assets available for distribution among the holders of ordinary shares shall be distributed among
the holders of our shares on a pro rata basis. If our assets available for distribution are insufficient to repay all of the paid-up capital, the assets
will be distributed so that the losses are borne by our shareholders proportionately.

Calls on Shares and Forfeiture of Shares. Our board of directors may from time to time make calls upon shareholders for any amounts
unpaid on their shares in a notice served to such shareholders at least 14 days prior to the specified time and place of payment. The shares that
have been called upon and remain unpaid are subject to forfeiture.

Redemption, Repurchase and Surrender of Shares. We may issue shares on terms that such shares may be redeemed, at our option or at
the option of the holders thereof, in such manner and on such terms as may be determined, before the issue of such shares, by either our board
of directors or by a special resolution of our shareholders. Our company may also repurchase any of our shares in such manner and on such
terms  as  have  been  approved  by  our  board  of  directors  or  by  ordinary  resolution  of  our  shareholders,  or  are  otherwise  authorized  by  our
memorandum and articles of association, provided always that any such purchase shall only be made in accordance with any relevant code,
rules or regulations issued by Hong Kong Stock Exchange or the Securities and Futures Commission of Hong Kong from time to time in force.
Under the Companies Act, the redemption or repurchase of any share may be paid out of our company’s profits or out of the proceeds of a fresh
issue  of  shares  made  for  the  purpose  of  such  redemption  or  repurchase,  or  out  of  capital  (including  share  premium  account  and  capital
redemption reserve) if our company can, immediately following such payment, pay its debts as they fall due in the ordinary course of business.
In addition, under the Companies Act no such share may be redeemed or repurchased (a) unless it is fully paid up, (b) if such redemption or
repurchase would result in there being no shares outstanding, or (c) if the company has commenced liquidation. In addition, our company may
accept the surrender of any fully paid share for no consideration.

Variations of Rights of Shares. Whenever the capital of our company is divided into different classes, the rights attached to any such
class may, subject to any rights or restrictions for the time being attached to any class, only be materially adversely varied with the consent in
writing of the holders of three-fourths of the issued shares of that class or with the sanction of a special resolution passed at a separate meeting
of the holders of the shares of that class. The rights conferred upon the holders of the shares of any class issued with preferred or other rights
shall not, subject to any rights or restrictions for the time being attached to the shares of that class, be deemed to be materially adversely varied
by, inter alia, the creation, allotment or issue of further shares ranking pari passu with or subsequent to them or the redemption or purchase of
any shares of any class by our company.

Issuance of Additional Shares. Our fourth amended and restated memorandum of association authorizes our board of directors to issue
additional ordinary shares from time to time as our board of directors shall determine, to the extent of available authorized but unissued shares.

Subject to our fourth amended and restated memorandum and articles of association and in compliance with the Hong Kong Listing
Rules and Takeover Code, our fourth amended and restated memorandum of association also authorizes our board of directors to establish from
time to time one or more series of preference shares and to determine, with respect to any series of preference shares, the terms and rights of
that series, including:

● the designation of the series;

● the number of shares of the series;

● the dividend rights, dividend rates, conversion rights, voting rights; and

● the rights and terms of redemption and liquidation preferences.

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Subject to our fourth amended and restated memorandum and articles of association and in compliance with the Hong Kong Listing
Rules and Takeover Code, our board of directors may issue preference shares without action by our shareholders to the extent authorized but
unissued. Issuance of these shares may dilute the voting power of holders of ordinary shares.

Inspection of Books and Records. Holders of our ordinary shares will have no general right under Cayman Islands law to inspect or
obtain copies of our list of shareholders or our corporate records (other than copies of our memorandum and articles of association, our register
of  mortgages  and  charges  and  any  special  resolutions  passed  by  our  shareholders).  However,  we  will  provide  our  shareholders  with  annual
audited financial statements.

Anti-Takeover  Provisions.  Some  provisions  of  our  fourth  amended  and  restated  memorandum  and  articles  of  association  may
discourage,  delay  or  prevent  a  change  of  control  of  our  company  or  management  that  shareholders  may  consider  favorable,  including
provisions that:

● authorize our board of directors to issue preference shares in one or more series and to designate the price, rights, preferences,

privileges and restrictions of such preference shares without any further vote or action by our shareholders; and

● limit the ability of shareholders to requisition and convene general meetings of shareholders.

However, under Cayman Islands law, our directors may only exercise the rights and powers granted to them under our fourth amended
and restated memorandum and articles of association for a proper purpose and for what they believe in good faith to be in the best interests of
our company.

Exempted Company. We are an exempted company with limited liability under the Companies Act. The Companies Act distinguishes
between ordinary resident companies and exempted companies. Any company that is registered in the Cayman Islands but conducts business
mainly outside of the Cayman Islands may apply to be registered as an exempted company. The requirements for an exempted company are
essentially the same as for an ordinary company except that an exempted company:

● does not have to file an annual return of its shareholders with the Registrar of Companies;

● is not required to open its register of members for inspection;

● does not have to hold an annual general meeting;

● may issue negotiable or bearer shares or shares with no par value;

● may obtain an undertaking against the imposition of any future taxation (such undertakings are usually given for 20 years in the

first instance);

● may register by way of continuation in another jurisdiction and be deregistered in the Cayman Islands;

● may register as a limited duration company; and

● may register as a segregated portfolio company.

“Limited liability” means that the liability of each shareholder is limited to the amount unpaid by the shareholder on the shares of the

company.

Changes in Capital. The company may from time to time by ordinary resolution increase the share capital by such sum, to be divided

into shares of such classes and amount, as the resolution shall prescribe. The company may by ordinary resolution:

● increase its share capital by new shares of such amount as it thinks expedient;

● consolidate and divide all or any of its share capital into shares of a larger amount than its existing shares;

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● subdivide  its  shares,  or  any  of  them,  into  shares  of  an  amount  smaller  than  that  fixed  by  the  Memorandum  and  Articles  of
Association,  provided  that  in  the  subdivision  the  proportion  between  the  amount  paid  and  the  amount,  if  any,  unpaid  on  each
reduced share shall be the same as it was in case of the Share from which the reduced share is derived; and

● cancel any shares that, at the date of the passing of the resolution, have not been taken or agreed to be taken by any person and

diminish the amount of its share capital by the amount of the shares so cancelled.

The company may by special resolution reduce its share capital and any capital redemption reserve in any manner authorized by law.

Differences in Corporate Law

The  Companies  Act  is  derived,  to  a  large  extent,  from  the  older  Companies  Acts  of  England  but  does  not  follow  recent  United
Kingdom statutory enactments, and accordingly there are significant differences between the Companies Act and the current Companies Act of
England. In addition, the Companies Act differs from laws applicable to United States corporations and their shareholders. Set forth below is a
summary of certain significant differences between the provisions of the Companies Act applicable to us and the laws applicable to companies
incorporated in the United States and their shareholders.

Mergers and Similar Arrangements. The Companies Act permits mergers and consolidations between Cayman Islands companies and
between Cayman Islands companies and non-Cayman Islands companies. For these purposes, (a) “merger” means the merging of two or more
constituent companies and the vesting of their undertaking, property and liabilities in one of such companies as the surviving company and (b)
a “consolidation” means the combination of two or more constituent companies into a combined company and the vesting of the undertaking,
property and liabilities of such companies to the consolidated company. In order to effect such a merger or consolidation, the directors of each
constituent company must approve a written plan of merger or consolidation, which must then be authorized by (a) a special resolution of the
shareholders of each constituent company, and (b) such other authorization, if any, as may be specified in such constituent company’s articles
of association. The written plan of merger or consolidation must be filed with the Registrar of Companies of the Cayman Islands together with
a declaration as to the solvency of the consolidated or surviving company, a list of the assets and liabilities of each constituent company and an
undertaking that a copy of the certificate of merger or consolidation will be given to the members and creditors of each constituent company
and  that  notification  of  the  merger  or  consolidation  will  be  published  in  the  Cayman  Islands  Gazette.  Court  approval  is  not  required  for  a
merger or consolidation which is effected in compliance with these statutory procedures.

A merger between a Cayman parent company and its Cayman subsidiary or subsidiaries does not require authorization by a resolution
of shareholders. For this purpose, a subsidiary is a company of which at least 90% of the issued shares entitled to vote are owned by the parent
company.

The  consent  of  each  holder  of  a  fixed  or  floating  security  interest  of  a  constituent  company  is  required  unless  this  requirement  is

waived by a court in the Cayman Islands.

Except  in  certain  limited  circumstances,  a  shareholder  of  a  Cayman  Islands  constituent  company  who  dissents  from  the  merger  or
consolidation is entitled to payment of the fair value of his or her shares (which, if not agreed between the parties, will be determined by the
Cayman  Islands  court)  upon  dissenting  from  a  merger  or  consolidation,  provided  the  dissenting  shareholder  complies  strictly  with  the
procedures set out in the Companies Act. The exercise of such dissenter rights will preclude the exercise by the dissenting shareholder of any
other rights to which he or she might otherwise be entitled by virtue of holding shares, except for the right to seek relief on the grounds that the
merger or consolidation is void or unlawful.

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Separate from the statutory provisions relating to mergers and consolidations, the Companies Act also contains statutory provisions
that facilitate the reconstruction and amalgamation of companies by way of schemes of arrangement, provided that the arrangement is approved
by  a  majority  in  number  of  each  class  of  shareholders  or  creditors  with  whom  the  arrangement  is  to  be  made  and  who  must,  in  addition,
represent three-fourths in value of each such class of shareholders or creditors, as the case may be, that are present and voting either in person
or by proxy at a meeting, or meetings, convened for that purpose. The convening of the meetings and subsequently the arrangement must be
sanctioned by the Grand Court of the Cayman Islands. While a dissenting shareholder has the right to express to the court the view that the
transaction ought not to be approved, the court can be expected to approve the arrangement if it determines that:

● the statutory provisions as to the required majority vote have been met;

● the shareholders have been fairly represented at the meeting in question and the statutory majority are acting bona fide without

coercion of the minority to promote interests adverse to those of the class;

● the arrangement is such that may be reasonably approved by an intelligent and honest man of that class acting in respect of his

interest; and

● the arrangement is not one that would more properly be sanctioned under some other provision of the Companies Act.

The Companies Act also contains a statutory power of compulsory acquisition which may facilitate the “squeeze out” of dissentient
minority  shareholders  upon  a  tender  offer.  When  a  tender  offer  is  made  and  accepted  by  holders  of  90%  of  the  shares  affected  within  four
months,  the  offeror  may,  within  a  two-month  period  commencing  on  the  expiration  of  such  four-month  period,  require  the  holders  of  the
remaining shares to transfer such shares to the offeror on the terms of the offer. An objection can be made to the Grand Court of the Cayman
Islands,  but  this  is  unlikely  to  succeed  in  the  case  of  an  offer  which  has  been  so  approved  unless  there  is  evidence  of  fraud,  bad  faith  or
collusion.

If an arrangement and reconstruction by way of scheme of arrangement is thus approved and sanctioned, or if a tender offer is made
and accepted, in accordance with the foregoing statutory procedures, a dissenting shareholder would have no rights comparable to appraisal
rights, which would otherwise ordinarily be available to dissenting shareholders of Delaware corporations, providing rights to receive payment
in cash for the judicially determined value of the shares.

Shareholders’ Suits. In principle, we will normally be the proper plaintiff to sue for a wrong done to us as a company, and as a general
rule a derivative action may not be brought by a minority shareholder. However, based on English authorities, which would in all likelihood be
of  persuasive  authority  in  the  Cayman  Islands,  the  Cayman  Islands  court  can  be  expected  to  apply  and  follow  the  common  law  principles
(namely the rule in Foss v. Harbottle and the exceptions thereto) which permit a minority shareholder to commence a class action against, or
derivative actions in the name of, a company to challenge the following:

● an act which is illegal or ultra vires;

● an act which, although not ultra vires, could only be effected duly if authorized by a special or qualified majority vote that has not

been obtained; and

● an act which constitutes a fraud on the minority where the wrongdoers are themselves in control of the company.

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Indemnification of Directors and Executive Officers and Limitation of Liability. Cayman Islands law does not limit the extent to which
a company’s memorandum and articles of association may provide for indemnification of officers and directors, except to the extent any such
provision may be held by the Cayman Islands courts to be contrary to public policy, such as to provide indemnification against civil fraud or
the  consequences  of  committing  a  crime.  Our  fourth  amended  and  restated  memorandum  and  articles  of  association  provide  that  we  shall
indemnify our directors and officers against all losses, damages, costs, expenses, actions, proceedings, charges or liabilities incurred in their
capacities  as  such  unless  such  losses  or  damages  arise  from  dishonesty,  willful  default  or  fraud  of  such  directors  or  officers  in  or  about  the
conduct of our company’s business or affairs (including as a result of any mistake of judgment) or in the execution or discharge of his duties,
powers,  authorities  or  discretions,  including  without  prejudice  to  the  generality  of  the  foregoing,  any  costs,  expenses,  losses  or  liabilities
incurred  by  such  director  or  officer  in  defending  (whether  successfully  or  otherwise)  any  civil  proceedings  concerning  our  company  or  our
affairs  in  any  court  whether  in  the  Cayman  Islands  or  elsewhere.  This  standard  of  conduct  is  generally  the  same  as  permitted  under  the
Delaware General Corporation Law for a Delaware corporation.

In addition, we have entered into indemnification agreements with our directors and executive officers that provide such persons with

additional indemnification beyond that provided in our Memorandum and Articles of Association.

Insofar  as  indemnification  for  liabilities  arising  under  the  Securities  Act  may  be  permitted  to  our  directors,  officers  or  persons
controlling us under the foregoing provisions, we have been informed that in the opinion of the SEC, such indemnification is against public
policy as expressed in the Securities Act and is therefore unenforceable.

Directors’  Fiduciary  Duties.  Under  Delaware  corporate  law,  a  director  of  a  Delaware  corporation  has  a  fiduciary  duty  to  the
corporation  and  its  shareholders.  This  duty  has  two  components:  the  duty  of  care  and  the  duty  of  loyalty.  The  duty  of  care  requires  that  a
director  act  in  good  faith,  with  the  care  that  an  ordinarily  prudent  person  would  exercise  under  similar  circumstances.  Under  this  duty,  a
director must inform himself of, and disclose to shareholders, all material information reasonably available regarding a significant transaction.
The duty of loyalty requires that a director acts in a manner he reasonably believes to be in the best interests of the corporation. He must not use
his corporate position for personal gain or advantage. This duty prohibits self-dealing by a director and mandates that the best interest of the
corporation and its shareholders take precedence over any interest possessed by a director, officer or controlling shareholder and not shared by
the shareholders generally. In general, actions of a director are presumed to have been made on an informed basis, in good faith and in the
honest belief that the action taken was in the best interests of the corporation. However, this presumption may be rebutted by evidence of a
breach of one of the fiduciary duties. Should such evidence be presented concerning a transaction by a director, the director must prove the
procedural fairness of the transaction, and that the transaction was of fair value to the corporation.

As  a  matter  of  Cayman  Islands  law,  a  director  of  a  Cayman  Islands  company  is  in  the  position  of  a  fiduciary  with  respect  to  the
company and therefore it is considered that he owes the following duties to the company—a duty to act bona fide in the best interests of the
company, a duty not to make a profit based on his position as director (unless the company permits him to do so) and a duty not to put himself
in a position where the interests of the company conflict with his personal interest or his duty to a third party. A director of a Cayman Islands
company owes to the company a duty to act with skill and care. It was previously considered that a director need not exhibit in the performance
of his duties a greater degree of skill than may reasonably be expected from a person of his knowledge and experience. However, English and
Commonwealth courts have moved towards an objective standard with regard to the required skill and care and these authorities are likely to be
followed in the Cayman Islands.

Shareholder  Action  by  Written  Consent.  Under  the  Delaware  General  Corporation  Law,  a  corporation  may  eliminate  the  right  of
shareholders  to  act  by  written  consent  by  amendment  to  its  certificate  of  incorporation.  Cayman  Islands  law  and  our  fourth  amended  and
restated  memorandum  and  articles  of  association  provide  that  shareholders  may  approve  corporate  matters  by  way  of  a  unanimous  written
resolution  signed  by  or  on  behalf  of  each  shareholder  who  would  have  been  entitled  to  vote  on  such  matter  at  a  general  meeting  without  a
meeting being held.

Shareholder Proposals.  Under  the  Delaware  General  Corporation  Law,  a  shareholder  has  the  right  to  put  any  proposal  before  the
annual meeting of shareholders, provided it complies with the notice provisions in the governing documents. A special meeting may be called
by the board of directors or any other person authorized to do so in the governing documents, but shareholders may be precluded from calling
special meetings.

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Cayman  Islands  law  does  not  provide  shareholders  any  right  to  put  proposal  before  a  meeting  and  provides  limited  rights  for
shareholders  to  requisition  a  general  meeting.  However,  these  rights  may  be  provided  in  articles  of  association.  Our  fourth  amended  and
restated  memorandum  and  articles  of  association  allow  our  shareholders  holding  not  less  than  10%  of  all  votes  attaching  to  our  issued  and
outstanding shares, on a one vote per share basis, that as at the date of the deposit carry the right to vote at our general meetings, to requisition a
shareholder’s meeting. Other than this right to requisition a shareholders’ meeting, our fourth amended and restated memorandum and articles
of association do not provide our shareholders other right to put proposal before a meeting. As an exempted Cayman Islands company, we are
not obliged by law to call shareholders’ annual general meetings.

Cumulative Voting. Under the Delaware General Corporation Law, cumulative voting for elections of directors is not permitted unless
the corporation’s certificate of incorporation specifically provides for it. Cumulative voting potentially facilitates the representation of minority
shareholders on a board of directors since it permits the minority shareholder to cast all the votes to which the shareholder is entitled on a single
director,  which  increases  the  shareholder’s  voting  power  with  respect  to  electing  such  director.  There  are  no  prohibitions  in  relation  to
cumulative voting under the laws of the Cayman Islands, but our fourth amended and restated memorandum and articles of association do not
provide for cumulative voting. As a result, our shareholders are not afforded any less protections or rights on this issue than shareholders of a
Delaware corporation.

Removal  of  Directors.  Under  the  Delaware  General  Corporation  Law,  a  director  of  a  corporation  with  a  classified  board  may  be
removed  only  for  cause  with  the  approval  of  a  majority  of  the  outstanding  shares  entitled  to  vote,  unless  the  certificate  of  incorporation
provides otherwise. Under our fourth amended and restated memorandum and articles of association, directors may be removed with or without
cause, by an ordinary resolution of our shareholders before the expiration of his or her term of office.

Transactions with Interested Shareholders. The Delaware General Corporation Law contains a business combination statute applicable
to  Delaware  corporations  whereby,  unless  the  corporation  has  specifically  elected  not  to  be  governed  by  such  statute  by  amendment  to  its
certificate  of  incorporation,  it  is  prohibited  from  engaging  in  certain  business  combinations  with  an  “interested  shareholder”  for  three  years
following the date that such person becomes an interested shareholder. An interested shareholder generally is a person or a group who or which
owns or owned 15% or more of the target’s outstanding voting share within the past three years. This has the effect of limiting the ability of a
potential acquirer to make a two-tiered bid for the target in which all shareholders would not be treated equally. The statute does not apply if,
among other things, prior to the date on which such shareholder becomes an interested shareholder, the board of directors approves either the
business  combination  or  the  transaction  which  resulted  in  the  person  becoming  an  interested  shareholder.  This  encourages  any  potential
acquirer of a Delaware corporation to negotiate the terms of any acquisition transaction with the target’s board of directors.

Cayman  Islands  law  has  no  comparable  statute.  As  a  result  we  cannot  avail  ourselves  of  the  types  of  Cayman  Islands  law  has  no
comparable statute. As a result, we cannot avail ourselves of the types of protections afforded by the Delaware business combination statute.
However, although Cayman Islands law does not regulate transactions between a company and its significant shareholders, it does provide that
such  transactions  must  be  entered  into  bona  fide  in  the  best  interests  of  the  company  and  not  with  the  effect  of  constituting  a  fraud  on  the
minority shareholders.

Dissolution;  Winding  Up.  Under  the  Delaware  General  Corporation  Law,  unless  the  board  of  directors  approves  the  proposal  to
dissolve, dissolution must be approved by shareholders holding 100% of the total voting power of the corporation. Only if the dissolution is
initiated  by  the  board  of  directors  may  it  be  approved  by  a  simple  majority  of  the  corporation’s  outstanding  shares.  Delaware  law  allows  a
Delaware corporation to include in its certificate of incorporation a supermajority voting requirement in connection with dissolutions initiated
by the board.

Under  Cayman  Islands  law,  a  company  may  be  wound  up  by  either  an  order  of  the  courts  of  the  Cayman  Islands  or  by  a  special
resolution of its members or, if the company is unable to pay its debts as they fall due, by an ordinary resolution of its members. The court has
authority to order winding up in a number of specified circumstances including where it is, in the opinion of the court, just and equitable to do
so. Under the Companies Act and our fourth amended and restated memorandum and articles of association, our company may be dissolved,
liquidated or wound up by a special resolution of our shareholders.

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Variation of Rights of Shares. Under the Delaware General Corporation Law, a corporation may vary the rights of a class of shares
with  the  approval  of  a  majority  of  the  outstanding  shares  of  such  class,  unless  the  certificate  of  incorporation  provides  otherwise.  Under
Cayman Islands law and our fourth amended and restated memorandum and articles of association, if our share capital is divided into more
than  one  class  of  shares,  we  may  vary  the  rights  attached  to  any  class  with  the  written  consent  of  the  holders  of  three-fourths  of  the  issued
shares of that class or with the sanction of a special resolution passed at a general meeting of the holders of the shares of that class.

Amendment of Governing Documents. Under the Delaware General Corporation Law, a corporation’s governing documents may be
amended with the approval of a majority of the outstanding shares entitled to vote, unless the certificate of incorporation provides otherwise.
As permitted by Cayman Islands law, our fourth amended and restated memorandum and articles of association may only be amended with a
special resolution of our shareholders.

Rights of Non-Resident or Foreign Shareholders. There are no limitations imposed by our fourth amended and restated memorandum

and articles of association on the rights of non-resident or foreign shareholders to hold or exercise voting rights on our shares.

C.          Material Contracts

We  have  not  entered  into  any  material  contracts  other  than  in  the  ordinary  course  of  business  and  other  than  those  described  in
“Item 4. Information on the Company,” “Item 7. Major Shareholders and Related Party Transactions—B. Related Party Transactions,” in this
“Item 10. Additional Information—C. Material Contracts” or elsewhere in this annual report on Form 20-F.

D.          Exchange Controls

See “Item 4. Information on the Company—B. Business Overview—Regulation—Regulations Relating to Foreign Exchange.”

E.          Taxation

The  following  summary  of  the  material  Cayman  Islands,  PRC  and  U.S.  federal  income  tax  consequences  of  an  investment  in  our
ADSs or ordinary shares is based upon laws and relevant interpretations thereof in effect as of the date of this annual report, all of which are
subject to change. This summary does not deal with all possible tax consequences relating to an investment in our ADSs or ordinary shares,
such  as  the  tax  consequences  under  U.S.  state  and  local  tax  laws  or  under  the  tax  laws  of  jurisdictions  other  than  the  Cayman  Islands,  the
People’s Republic of China and the United States.

Cayman Islands Taxation

The Cayman Islands currently levies no taxes on individuals or corporations based upon profits, income, gains or appreciation and
there is no taxation in the nature of inheritance tax or estate duty. There are no other taxes likely to be material to us levied by the government
of  the  Cayman  Islands  except  for  stamp  duties  which  may  be  applicable  on  instruments  executed  in,  or  after  execution,  brought  within  the
jurisdiction of the Cayman Islands. The Cayman Islands is not party to any double tax treaties that are applicable to any payments made to or
by our company. There are no exchange control regulations or currency restrictions in the Cayman Islands.

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People’s Republic of China Taxation

Under the PRC Enterprise Income Tax Law and its implementation rules, an enterprise established outside of the PRC with “de facto
management body” within the PRC is considered a resident enterprise. The implementation rules define the term “de facto management body”
as  the  body  that  exercises  full  and  substantial  control  and  overall  management  over  the  business,  productions,  personnel,  accounts  and
properties, etc. of an enterprise. STA Circular 82 provides certain specific criteria for determining whether the “de facto management body” of
a  PRC-controlled  enterprise  that  is  incorporated  offshore  is  located  in  China.  Although  this  circular  only  applies  to  offshore  enterprises
controlled  by  PRC  enterprises  or  PRC  enterprise  groups,  not  those  controlled  by  PRC  individuals  or  foreigners,  the  criteria  set  forth  in  the
circular may reflect the STA’s general position on how the “de facto management body” text should be applied in determining the tax resident
status of all offshore enterprises. According to STA Circular 82, an offshore incorporated enterprise controlled by a PRC enterprise or a PRC
enterprise group will be regarded as a PRC tax resident by virtue of having its “de facto management body” in China only if all of the following
conditions  are  met:  (i)  the  primary  location  of  the  day-to-day  operational  senior  management  and  senior  management  department’s
performance of their duties is in the PRC; (ii) decisions relating to the enterprise’s financial and human resource matters are made or are subject
to approval by organizations or personnel in the PRC; (iii) the enterprise’s primary assets, accounting books and records, company seals, and
board and shareholder resolutions, are located or maintained in the PRC; and (iv) at least 50% of voting board members or senior executives
habitually reside in the PRC.

We believe that ZTO Express (Cayman) Inc. is not a PRC resident enterprise for PRC tax purposes. ZTO Express (Cayman) Inc. is not
controlled by a PRC enterprise or PRC enterprise group and we do not believe that ZTO Express (Cayman) Inc. meets all of the conditions
above.  ZTO  Express  (Cayman)  Inc.  is  a  company  incorporated  outside  the  PRC.  As  a  holding  company,  its  key  assets  are  its  ownership
interests in its subsidiaries, and its key assets are located, and its records (including the resolutions of its board of directors and the resolutions
of its shareholders) are maintained, outside the PRC. However, the tax resident status of an enterprise is subject to determination by the PRC
tax authorities and uncertainties remain with respect to the interpretation of the term “de facto management body.”

If the PRC tax authorities determine that ZTO Express (Cayman) Inc. is a PRC resident enterprise for enterprise income tax purposes,
we may be required to withhold a 10% withholding tax from dividends we pay to our shareholders that are non-resident enterprises, including
the holders of our ADSs. In addition, non-resident enterprise shareholders (including our ADS holders) may be subject to a 10% PRC tax on
gains  realized  on  the  sale  or  other  disposition  of  ADSs  or  ordinary  shares,  if  such  income  is  treated  as  sourced  from  within  the  PRC.
Furthermore,  if  we  are  deemed  a  PRC  resident  enterprise,  dividends  payable  to  our  non-PRC  individual  shareholders  (including  our  ADS
holders) and any gain realized on the transfer of ADSs or ordinary shares by such shareholders may be subject to PRC tax at a rate of 20%
unless a reduced rate is available under an applicable tax treaty. It is also unclear whether non-PRC shareholders of ZTO Express (Cayman)
Inc. would be able to claim the benefits of any tax treaties between their country of tax residence and the PRC in the event that ZTO Express
(Cayman) Inc. is treated as a PRC resident enterprise.

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The STA issued an STA Circular 59 together with the MOF on April 30, 2009 and a STA Public Notice 7 on February 3, 2015. By
promulgating and implementing these two circulars, the PRC tax authorities have enhanced their scrutiny over the direct or indirect transfer of
equity interests in a PRC resident enterprise by a non-resident enterprise. Under STA Public Notice 7, an “indirect transfer” of assets, including
equity interests in a PRC resident enterprise, by non-PRC resident enterprises may be re-characterized and treated as a direct transfer of PRC
taxable assets, if such arrangement does not have a reasonable commercial purpose and was established for the purpose of avoiding payment of
PRC enterprise income tax. As a result, gains derived from such indirect transfer may be subject to PRC enterprise income tax. STA Public
Notice  7  provides  clear  criteria  for  assessment  of  reasonable  commercial  purposes  and  has  introduced  safe  harbors  for  internal  group
restructurings  and  the  purchase  and  sale  of  equity  through  a  public  securities  market.  STA  Public  Notice  7  also  brings  challenges  to  both
foreign transferor and transferee (or other person who is obligated to pay for the transfer) of taxable assets. Where a non-resident enterprise
transfers taxable assets indirectly by disposing of the equity interests of an overseas holding company, which is an Indirect Transfer, the non-
resident enterprise as either transferor or transferee, or the PRC entity that directly owns the taxable assets, may report such Indirect Transfer to
the relevant tax authority. Using a “substance over form” principle, the PRC tax authority may disregard the existence of the overseas holding
company if it lacks a reasonable commercial purpose and was established for the purpose of reducing, avoiding or deferring PRC tax. As a
result,  gains  derived  from  such  Indirect  Transfer  may  be  subject  to  PRC  enterprise  income  tax,  and  the  transferee  or  other  person  who  is
obligated to pay for the transfer is obligated to withhold the applicable taxes, currently at a rate of 10% for the transfer of equity interests in a
PRC resident enterprise. Both the transferor and the transferee may be subject to penalties under PRC tax laws if the transferee fails to withhold
the taxes and the transferor fails to pay the taxes. According to STA Announcement 37, the withholding party shall, within seven days of the
day on which the withholding obligation occurs, declare and remit the withholding tax to the competent tax authority at its locality. Where the
withholding  party  fails  to  withhold  and  remit  the  income  tax  payable  or  is  unable  to  perform  its  obligation  in  this  regard,  the  non-resident
enterprise that earns the income shall, declare and pay the tax that has not been withheld to the competent tax authority at the place where the
income occurs, and complete the Withholding Statement of the People’s Republic of China for Enterprise Income Tax. Our company may be
subject to filing obligations or taxed if our company is the transferor in such transactions, and may be subject to withholding obligations if our
company is the transferee in such transactions, under STA Announcement 37 and STA Public Notice 7. For transfer of shares in our company
by investors that are non-PRC resident enterprises, our PRC subsidiaries may be requested to assist in the filing under STA Public Notice 7. As
a result, we may be required to expend valuable resources to comply with STA Announcement 37 and STA Public Notice 7 or to request the
relevant transferors from whom we purchase taxable assets to comply with these circulars, or to establish that our company should not be taxed
under these circulars, which may have a material adverse effect on our financial condition and results of operations.

Under the EIT Law and its implementation rules, certain “high and new technology enterprises strongly supported by the state” that
independently own core intellectual property and meet statutory criteria are permitted to enjoy a reduced 15% enterprise income tax rate. On
January 29, 2016 the STA, the Ministry of Science and Technology and the MOF jointly issued the Administrative Rules for the Certification
of  High  and  New  Technology  Enterprises  specifying  the  criteria  and  procedures  for  the  qualification  and  certification  of  the  High  and  New
Technology Enterprises.

Under Circular 58 and Circular 12, from January 1, 2011 to December 31, 2020, the primary business of the enterprise is listed in the
one of industry items provided in the Catalogue of Encouraged Industries in Western Regions and annual primary business revenue of which
accounts  for  more  than  70%  of  the  total  enterprise  revenue,  may  pay  enterprise  income  tax  at  the  reduced  tax  rate  of  15%  subject  to  the
examination and confirmation of the competent tax authority. The STA promulgated the Announcement of the State Taxation Administration
on Enterprise Income Tax Issues concerning the Implementation of the Catalog of Encouraged Industries in the Western Region thereafter, and
from October 1, 2014, the payment of enterprise income tax at the reduced tax rate of 15% shall cease to apply to enterprises that have enjoyed
policies for preferential treatment of enterprise income tax under Circular 12 if their primary businesses no longer fall within the “encouraged”
category  of  Catalog  of  Encouraged  Industries  in  the  Western  Region.  Afterwards,  the  STA  abolished  the  examination  and  confirmation
procedures  of  the  competent  tax  authority  for  the  preferential  treatment  under  Circular  12.  The  MOF,  the  STA  and  the  NDRC  promulgated
Circular 23, from January 1, 2021 to December 31, 2030, the primary business of the enterprise is listed in the one of industry items provided
in the Catalogue of Encouraged Industries in Western Regions and primary business revenue of which accounts for more than 60% of the total
enterprise revenue, may pay enterprise income tax at the reduced tax rate of 15% subject to the examination and confirmation of the competent
tax authority. Circular 23 came into force from January 1, 2021 and Circular 58 shall cease to be implemented with effect from the same day.

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In order to encourage the development of the enterprises in software industry, the STA, the MOF, the NDRC and the MIIT issued the
Circular on Issues Concerning Preferential Policies on Enterprise Income Tax for Software and Integrated Circuit Industries on May 4, 2016
and  the  Announcement  on  Enterprise  Income  Tax  Policies  for  Promoting  High  Quality  Development  of  Integrated  Circuit  Industry  and
Software Industry on December 11, 2020, which specifies the criteria and procedures for the qualification and certification of the Key Software
Enterprise. The Key Software Enterprises encouraged by the State are entitled to be exempted from enterprise income tax from the first to the
fifth year from the profit-making year and be subject to enterprise income tax at a reduced tax rate of 10% for subsequent years.

United States Federal Income Tax Considerations

The  following  discussion  is  a  summary  of  U.S.  federal  income  tax  considerations  generally  applicable  to  the  ownership  and
disposition of our ADSs or Class A ordinary shares by a U.S. Holder (as defined below) and holds our ADSs as “capital assets” (generally,
property held for investment) under the U.S. Internal Revenue Code of 1986, as amended, or the Code. This discussion is based upon existing
U.S. federal tax law, which is subject to differing interpretations or change, possibly with retroactive effect. There can be no assurance that the
Internal Revenue Service, the IRS, or a court will not take a contrary position. This discussion, moreover, does not address the U.S. federal
estate, gift, Medicare tax on certain net investment income, and alternative minimum tax considerations, or any state, local and non-U.S. tax
considerations, relating to the ownership or disposition of our ADSs or Class A ordinary shares. The following summary does not address all
aspects of U.S. federal income taxation that may be important to particular investors in light of their individual circumstances or to persons in
special tax situations such as:

● banks and other financial institutions;

● insurance companies;

● pension plans;

● cooperatives;

● regulated investment companies;

● real estate investment trusts;

● broker-dealers;

● traders in securities that elect to use a mark-to-market method of accounting;

● certain former U.S. citizens or long-term residents;

● tax-exempt entities (including private foundations);

● persons liable for alternative minimum tax;

● holders who acquire their ADSs or Class A ordinary shares pursuant to any employee share option or otherwise as compensation;

● investors that will hold their ADSs or Class A ordinary shares as part of a straddle, hedge, conversion, constructive sale or other

integrated transaction for U.S. federal income tax purposes;

● investors that have a functional currency other than the U.S. dollar;

● persons that actually or constructively own 10% or more of our stock (by vote or value); or

● partnerships  or  other  entities  taxable  as  partnerships  for  U.S.  federal  income  tax  purposes,  or  persons  holding  common  stock

through such entities.

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all of whom may be subject to tax rules that differ significantly from those discussed below.

Each U.S. Holder is urged to consult its tax advisor regarding the application of U.S. federal tax law to its particular circumstances,

and the state, local, non-U.S. and other tax considerations of the ownership and disposition of our ADSs or Class A ordinary shares.

General

For purposes of this discussion, a “U.S. Holder” is a beneficial owner of our ADSs or Class A ordinary shares that is, for U.S. federal

income tax purposes:

● an individual who is a citizen or resident of the United States;

● a corporation (or other entity treated as a corporation for U.S. federal income tax purposes) created in, or organized under the law

of the United States or any state thereof or the District of Columbia;

● an estate the income of which is includible in gross income for U.S. federal income tax purposes regardless of its source; or

● a trust (A) the administration of which is subject to the primary supervision of a U.S. court and which has one or more U.S.
persons who have the authority to control all substantial decisions of the trust or (B) that has otherwise validly elected to be
treated as a U.S. person under the Code.

If a partnership (or other entity treated as a partnership for U.S. federal income tax purposes) is a beneficial owner of our ADSs or
Class A ordinary shares, the tax treatment of a partner in the partnership will generally depend upon the status of the partner and the activities
of the partnership. Partnerships holding our ADSs or Class A ordinary shares and their partners are urged to consult their tax advisors regarding
an investment in our ADSs or Class A ordinary shares.

For U.S. federal income tax purposes, it is generally expected that a U.S. Holder of ADSs will be treated as the beneficial owner of the
underlying shares represented by the ADSs. The remainder of this discussion assumes that a U.S. Holder of our ADSs will be treated in this
manner. Accordingly, deposits or withdrawals of Class A ordinary shares for ADSs will generally not be subject to U.S. federal income tax.

Passive Foreign Investment Company Considerations

A non-U.S. corporation, such as our company, will be classified as a PFIC, for U.S. federal income tax purposes for any taxable year,
if either (i) 75% or more of its gross income for such year consists of certain types of “passive” income or (ii) 50% or more of the value of its
assets  (generally  determined  on  the  basis  of  a  quarterly  average)  during  such  year  is  attributable  to  assets  that  produce  or  are  held  for  the
production  of  passive  income.  For  this  purpose,  cash  and  assets  readily  convertible  into  cash  are  categorized  as  a  passive  asset  and  the
company’s goodwill and other unbooked intangibles are taken into account. Passive income generally includes, among other things, dividends,
interest, rents, royalties, and gains from the disposition of passive assets. We will be treated as owning a proportionate share of the assets and
earning a proportionate share of the income of any other corporation in which we own, directly or indirectly, 25% or more (by value) of the
stock.

Although the law in this regard is unclear, we treat our consolidated VIE and its subsidiaries as being owned by us for U.S. federal
income tax purposes because we control their management decisions and are entitled to substantially all of the economic benefits associated
with  these  entities.  As  a  result,  we  consolidate  their  results  of  operations  in  our  consolidated  U.S.  GAAP  financial  statements.  If  it  were
determined, however, that we are not the owner of the consolidated VIE and its subsidiaries for U.S. federal income tax purposes, we would
likely be treated as a PFIC for the current taxable year and any subsequent taxable year.

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Assuming  that  we  are  the  owner  of  the  VIE  for  U.S.  federal  income  tax  purposes,  and  based  upon  our  income  and  assets,  and  the
market value of our ADSs, we do not believe we were a PFIC for the taxable year ended December 31, 2022 and do not anticipate becoming a
PFIC in the current taxable year or in the foreseeable future. While we do not anticipate being or becoming a PFIC in the current or foreseeable
taxable  years,  no  assurance  can  be  given  in  this  regard  because  the  determination  of  whether  we  will  be  or  become  a  PFIC  is  a  factual
determination made annually that will depend, in part, upon the composition of our income and assets. Fluctuations in the market price of our
Class A ordinary shares and/or ADSs may cause us to be classified as a PFIC for the current or future taxable years because the value of our
assets for purposes of the asset test, including the value of our goodwill and other unbooked intangibles, may be determined by reference to the
market price of our Class A ordinary shares and/or ADSs from time to time (which may be volatile). If our market capitalization subsequently
declines, we may be or become classified as a PFIC for the current taxable year or future taxable years. Furthermore, the composition of our
income  and  assets  may  also  be  affected  by  how,  and  how  quickly,  we  use  our  liquid  assets.  Under  circumstances  where  our  revenue  from
activities that produce passive income significantly increase relative to our revenue from activities that produce non-passive income, or where
we  determine  not  to  deploy  significant  amounts  of  cash  for  active  purposes,  our  risk  of  becoming  classified  as  a  PFIC  may  substantially
increase.

If  we  are  classified  as  a  PFIC  for  any  year  during  which  a  U.S.  Holder  holds  our  ADSs  or  Class  A  ordinary  shares,  the  PFIC
rules discussed below under “Passive Foreign Investment Company Rules” will generally apply to such U.S. Holder for such taxable year, and
unless the U.S. Holder makes certain elections, will apply in future years even if we cease to be a PFIC.

The  discussion  below  under  “Dividends”  and  “Sale  or  Other  Disposition”  is  written  on  the  basis  that  we  will  not  be  or  become
classified as a PFIC for U.S. federal income tax purposes. The U.S. federal income tax rules that apply generally if we are treated as a PFIC are
discussed below under “Passive Foreign Investment Company Rules.”

Dividends

Any  cash  distributions  (including  the  amount  of  any  PRC  tax  withheld)  paid  on  our  ADSs  or  Class  A  ordinary  shares  out  of  our
current or accumulated earnings and profits, as determined under U.S. federal income tax principles, will generally be includible in the gross
income of a U.S. Holder as dividend income on the day actually or constructively received by the U.S. Holder, in the case of Class A ordinary
shares, or by the depositary, in the case of ADSs. Because we do not intend to determine our earnings and profits on the basis of U.S. federal
income  tax  principles,  any  distribution  we  pay  will  generally  be  treated  as  a  “dividend”  for  U.S.  federal  income  tax  purposes.  Dividends
received  on  our  ADSs  or  Class  A  ordinary  shares  will  not  be  eligible  for  the  dividends  received  deduction  allowed  to  corporations.  A  non-
corporate U.S. Holder will be subject to tax at the lower capital gain tax rate applicable to “qualified dividend income,” provided that certain
conditions are satisfied, including that (1) our ADSs are readily tradeable on an established securities market in the United States, or, in the
event  that  we  are  deemed  to  be  a  PRC  resident  enterprise  under  the  PRC  tax  law,  we  are  eligible  for  the  benefit  of  the  United  States-PRC
income tax treaty (the “Treaty”), (2) we are neither a PFIC nor treated as such with respect to a U.S. Holder (as discussed below) for the taxable
year in which the dividend was paid and the preceding taxable year, and (3) certain holding period requirements are met. Our ADSs (but not
our ordinary share) are readily tradeable on an established securities market in the United States. There can be no assurance, however, that our
ADSs will be considered readily tradeable on an established securities market in later years.

In the event that we are deemed to be a PRC resident enterprise under the PRC Enterprise Income Tax Law (see “—People’s Republic
of China Taxation”), a U.S. Holder may be subject to PRC withholding taxes on dividends paid on our ADSs or Class A ordinary shares. We
may, however, be eligible for the benefits of the Treaty. If we are eligible for such benefits, dividends we pay on our Class A ordinary shares,
regardless of whether such shares are represented by the ADSs, would be eligible for the reduced rates of taxation described in the preceding
paragraph.

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Dividends will generally be treated as income from foreign sources for U.S. foreign tax credit purposes and will generally constitute
passive  category  income.  Depending  on  the  U.S.  Holder’s  individual  facts  and  circumstances,  a  U.S.  Holder  may  be  eligible,  subject  to  a
number of complex limitations, to claim a foreign tax credit in respect of any foreign withholding taxes imposed on dividends received on our
ADSs or Class A ordinary shares. A U.S. Holder who does not elect to claim a foreign tax credit for foreign tax withheld may instead claim a
deduction, for U.S. federal income tax purposes, in respect of such withholding, but only for a year in which such holder elects to do so for all
creditable foreign income taxes. The rules governing the foreign tax credit are complex and their outcome depends in large part on the U.S.
Holder’s individual facts and circumstances. Accordingly, U.S. Holders are urged to consult their tax advisors regarding the availability of the
foreign tax credit under their particular circumstances.

Sale or Other Disposition

A U.S. Holder will generally recognize capital gain or loss upon the sale or other disposition of ADSs or Class A ordinary shares in an
amount equal to the difference between the amount realized upon the disposition and the holder’s adjusted tax basis in such ADSs or Class A
ordinary shares. Any capital gain or loss will be long-term if the ADSs or Class A ordinary shares have been held for more than one year and
will generally be U.S.-source gain or loss for U.S. foreign tax credit purposes. Long-term capital gain of individuals and certain other non-
corporate U.S. Holders will generally be eligible for a reduced rate of taxation. The deductibility of a capital loss may be subject to limitations.
In the event that gain from the disposition of the ADSs or Class A ordinary shares is subject to tax in the PRC, such gain may be treated as PRC
source  gain  under  the  Treaty.  Pursuant  to  recently  issued  U.S.  Treasury  Regulations,  if  a  U.S.  Holder  is  not  eligible  for  the  benefits  of  the
Treaty or does not elect to apply the Treaty, then such U.S. Holder may not be able to claim a foreign tax credit arising from any PRC tax
imposed on the disposition of the ADSs or Class A ordinary shares. The rules regarding foreign tax credits and deduction of foreign taxes are
complex. U.S. Holders are urged to consult their tax advisors regarding the tax consequences if a foreign tax is imposed on a disposition of our
ADSs or Class A ordinary shares, including the availability of the foreign tax credit or deduction under their particular circumstances, including
their eligibility for benefits under the Treaty and the potential impact of the recently issued U.S. Treasury Regulations.

Passive Foreign Investment Company Rules

If we are classified as a PFIC for any taxable year during which a U.S. Holder holds our ADSs or Class A ordinary shares, and unless
the U.S. Holder makes a mark-to-market election (as described below), the U.S. Holder will generally be subject to special tax rules on (i) any
excess distribution that we make to the U.S. Holder (which generally means any distribution paid during a taxable year to a U.S. Holder that is
greater than 125 percent of the average annual distributions paid in the three preceding taxable years or, if shorter, the U.S. Holder’s holding
period for the ADSs or Class A ordinary shares), and (ii) any gain realized on the sale or other disposition of ADSs or Class A ordinary shares.
Under the PFIC rules:

● the excess distribution or gain will be allocated ratably over the U.S. Holder’s holding period for the ADSs or Class A ordinary

shares;

● the  amount  allocated  to  the  current  taxable  year  and  any  taxable  years  in  the  U.S.  Holder’s  holding  period  prior  to  the  first

taxable year in which we are classified as a PFIC (each, a “pre-PFIC year”), will be taxable as ordinary income;

● the amount allocated to each prior taxable year, other than a pre-PFIC year, will be subject to tax at the highest tax rate in effect

for individuals or corporations, as appropriate, for that year; and

● the interest charge generally applicable to underpayments of tax will be imposed on the tax attributable to each prior taxable year,

other than a pre-PFIC year.

If  we  are  a  PFIC  for  any  taxable  year  during  which  a  U.S.  Holder  holds  our  ADSs  or  Class  A  ordinary  shares  and  any  of  our
subsidiaries is also a PFIC, such U.S. Holder would be treated as owning a proportionate amount (by value) of the shares of the lower-tier PFIC
for purposes of the application of these rules. U.S. Holders are urged to consult their tax advisors regarding the application of the PFIC rules to
any of our subsidiaries.

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As  an  alternative  to  the  foregoing  rules,  a  U.S.  Holder  of  “marketable  stock”  in  a  PFIC  may  make  a  mark-to-market  election  with
respect  to  such  stock,  provided  that  such  stock  is  regularly  traded  on  a  national  securities  exchange  that  is  registered  with  the  SEC  or  on  a
foreign exchange or market that the IRS determines is a qualified exchange that has rules sufficient to ensure that the market price represents a
legitimate and sound fair market value. For those purposes, our ADSs, but not our Class A ordinary shares, are listed on the NYSE, which is an
established  securities  exchange  in  the  United  States.  Our  Class  A  ordinary  shares  are  listed  on  the  Hong  Kong  Stock  Exchange,  which  is
expected to meet the requirements of a qualified exchange or market for these purposes. We anticipate that our ADSs and Class A ordinary
shares should qualify as being regularly traded, but no assurances may be given in this regard. If a U.S. Holder makes this election, the holder
will generally (i) include as ordinary income for each taxable year that we are a PFIC the excess, if any, of the fair market value of ADSs or
Class A ordinary shares held at the end of the taxable year over the adjusted tax basis of such ADSs or Class A ordinary shares and (ii) deduct
as an ordinary loss the excess, if any, of the adjusted tax basis of the ADSs or Class A ordinary shares over the fair market value of such ADSs
or Class A ordinary shares held at the end of the taxable year, but such deduction will only be allowed to the extent of the amount previously
included in income as a result of the mark-to-market election. The U.S. Holder’s adjusted tax basis in the ADSs or Class A ordinary shares
would be adjusted to reflect any income or loss resulting from the mark-to-market election. If a U.S. Holder makes a mark-to-market election
in respect of a corporation classified as a PFIC and such corporation ceases to be classified as a PFIC, the holder will not be required to take
into  account  the  gain  or  loss  described  above  during  any  period  that  such  corporation  is  not  classified  as  a  PFIC.  If  a  U.S.  Holder  makes  a
mark-to-market election, any gain such U.S. Holder recognizes upon the sale or other disposition of our ADSs or Class A ordinary shares in a
year when we are a PFIC will be treated as ordinary income and any loss will be treated as ordinary loss, but such loss will only be treated as
ordinary loss to the extent of the net amount previously included in income as a result of the mark-to-market election.

Because a mark-to-market election technically cannot be made for any lower-tier PFICs that we may own, a U.S. Holder may continue
to be subject to the PFIC rules with respect to such U.S. Holder’s indirect interest in any investments held by us that are treated as an equity
interest in a PFIC for U.S. federal income tax purposes.

We  do  not  intend  to  provide  information  necessary  for  U.S.  Holders  to  make  qualified  electing  fund  elections  which,  if  available,

would result in tax treatment different from the general tax treatment for PFICs described above.

If a U.S. Holder owns our ADSs or Class A ordinary shares during any taxable year that we are a PFIC, the holder must generally file
an annual IRS Form 8621. You should consult your tax advisors regarding the U.S. federal income tax consequences of owning and disposing
of our ADSs or Class A ordinary shares if we are or become a PFIC.

F.          Dividends and Paying Agents

Not applicable.

G.          Statement by Experts

Not applicable.

H.          Documents on Display

We are subject to the periodic reporting and other informational requirements of the Exchange Act. Under the Exchange Act, we are
required to file reports and other information with the SEC. Specifically, we are required to file annually a Form 20-F no later than four months
after the close of each fiscal year. Copies of reports and other information, when so filed, may be inspected without charge and may be obtained
at prescribed rates at the public reference facilities maintained by the SEC at 100 F Street, N.E., Room 1580, Washington, D.C. 20549. The
public may obtain information regarding the Washington, D.C. Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC also
maintains a web site at www.sec.gov that contains reports, proxy and information statements, and other information regarding registrants that
make electronic filings with the SEC using its EDGAR system. As a foreign private issuer, we are exempt from the rules under the Exchange
Act  prescribing  the  furnishing  and  content  of  quarterly  reports  and  proxy  statements,  and  officers,  directors  and  principal  shareholders  are
exempt from the reporting and short-swing profit recovery provisions contained in Section 16 of the Exchange Act.

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We will furnish JPMorgan Chase Bank, N.A., the depositary of our ADSs, with our annual reports, which will include a review of
operations  and  annual  audited  consolidated  financial  statements  prepared  in  conformity  with  U.S.  GAAP,  and  all  notices  of  shareholders’
meetings and other reports and communications that are made generally available to our shareholders. The depositary will make such notices,
reports  and  communications  available  to  holders  of  ADSs  and,  upon  our  request,  will  mail  to  all  record  holders  of  ADSs  the  information
contained in any notice of a shareholders’ meeting received by the depositary from us.

I.           Subsidiary Information

Not applicable.

J.          Annual Report to Security Holders

We intend to submit the annual report provided to security holders in electronic format pursuant to the Rules Governing the Listing of

Securities on The Stock Exchange of Hong Kong Limited as an exhibit to a current report on Form 6-K.

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ITEM 11.           QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risks

Foreign Exchange Risk

Our revenues, expenses and assets and liabilities are mainly denominated in Renminbi. We do not believe that we currently have any
significant direct foreign exchange risk. To date, we have entered into some hedging transactions, such as foreign currency deposits, foreign
currency forward contract and options, to hedge exposure to such risk. Although our exposure to foreign exchange risks should be limited in
general, the value of your investment in our ADSs will be affected by the exchange rate between U.S. dollar and Renminbi because the value of
our business is effectively denominated in RMB, while our ADSs will be traded in U.S. dollars.

The conversion of Renminbi into foreign currencies, including U.S. dollars, is based on rates set by the People’s Bank of China. The
Renminbi has fluctuated against the U.S. dollar, at times significantly and unpredictably. It is difficult to predict how market forces or PRC or
U.S. government policy may impact the exchange rate between Renminbi and the U.S. dollar in the future.

To the extent that we need to convert U.S. dollars into Renminbi for our operations, appreciation of the Renminbi against the U.S.
dollar would have an adverse effect on the RMB amount we receive from the conversion. Conversely, if we decide to convert Renminbi into
U.S. dollars for the purpose of making payments for dividends on our ordinary shares or ADSs or for other business purposes, appreciation of
the U.S. dollar against the Renminbi would have a negative effect on the U.S. dollar amounts available to us.

As of December 31, 2022, we had RMB6.6 billion of cash and cash equivalent, restricted cash and short-term investment that were
denominated in U.S. dollars. If Renminbi had appreciated by 10% against the U.S. dollar, it would result in a decrease of RMB597.5 million in
our cash and cash equivalents, restricted cash and short-term investment.

Interest Rate Risk

Our exposure to interest rate risk primarily relates to the interest income generated by excess cash, which is mostly held in interest-
bearing bank deposits. Investments in both fixed rate and floating rate interest earning instruments carry a degree of interest rate risk. Fixed rate
securities may have their fair market value adversely impacted due to a rise in interest rates, while floating rate securities may produce less
income  than  expected  if  interest  rates  fall.  Due  in  part  to  these  factors,  our  future  investment  income  may  fall  short  of  expectations  due  to
changes in interest rates, or we may suffer losses in principal if we have to sell securities which have declined in market value due to changes in
interest rates. Our exposure to interest rate risk also arises from our borrowings that have a floating rate of interest. The costs of floating rate
borrowings may be affected by the fluctuations in the interest rates. We have not been, and do not expect to be, exposed to material risks due to
changes in interest rates, and we have not used any derivative financial instruments to manage our interest risk exposure.

Commodity Price Risk

Our exposure to commodity price risk primarily relates to fuel prices in connection with our line-haul transportation. The price and
availability of fuel are subject to fluctuations due to changes in the level of global oil production, seasonality, weather, global politics and other
factors. Historically, we have not experienced significant pricing pressure in connection with fuel price fluctuation. In the event of significant
fuel price rise, our transportation expenses may rise and our gross profits may decrease if we are unable to adopt any effective cost control-
measures or pass on the incremental costs to our customers in the form of service surcharges.

Inflation Risk

Inflation in China has not materially impacted our results of operations. According to the National Bureau of Statistics of China, the
annual  average  percent  changes  in  the  consumer  price  index  in  mainland  China  for  2020,  2021  and  2022  were  2.5%,  0.9%  and  2.0%,
respectively.  The  year-over-year  percent  change  in  the  consumer  price  index  for  January  2021,  2022  and  2023  was  a  decrease  of  0.3%,  an
increase of 0.9% and an increase of 2.1%, respectively.Although we have not been materially affected by inflation in the past, we can provide
no assurance that we will not be affected in the future by higher rates of inflation in China.

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ITEM 12.           DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

A.          Debt Securities

Not applicable.

B.          Warrants and Rights

Not applicable.

C.          Other Securities

Not applicable.

D.          American Depositary Shares

Charges Our ADS Holders May Have to Pay

The depositary may charge each person to whom ADSs are issued, including, without limitation, issuances against deposits of shares,
issuances in respect of share distributions, rights and other distributions, issuances pursuant to a stock dividend or stock split declared by us or
issuances pursuant to a merger, exchange of securities or any other transaction or event affecting the ADSs or deposited securities, and each
person surrendering ADSs for withdrawal of deposited securities or whose ADRs are cancelled or reduced for any other reason, US$5.00 for
each 100 ADSs (or any portion thereof) issued, delivered, reduced, cancelled or surrendered, as the case may be. The depositary may sell (by
public or private sale) sufficient securities and property received in respect of a share distribution, rights and/or other distribution prior to such
deposit to pay such charge.

The following additional charges shall be incurred by the ADR holders, by any party depositing or withdrawing shares or by any party
surrendering  ADSs  and/or  to  whom  ADSs  are  issued  (including,  without  limitation,  issuance  pursuant  to  a  stock  dividend  or  stock  split
declared by us or an exchange of stock regarding the ADSs or the deposited securities or a distribution of ADSs), whichever is applicable:

● a fee of US$1.50 per ADR or ADRs for transfers of certificated or direct registration ADRs;

● a fee of up to US$0.05 per ADS for any cash distribution made pursuant to the deposit agreement;

● a fee of up to US$0.05 per ADS per calendar year (or portion thereof) for services performed by the depositary in administering
the  ADRs  (which  fee  may  be  charged  on  a  periodic  basis  during  each  calendar  year  and  shall  be  assessed  against  holders  of
ADRs as of the record date or record dates set by the depositary during each calendar year and shall be payable in the manner
described in the next succeeding provision);

● a  fee  for  the  reimbursement  of  such  fees,  charges  and  expenses  as  are  incurred  by  the  depositary  and/or  any  of  its  agents
(including,  without  limitation,  the  custodian  and  expenses  incurred  on  behalf  of  holders  in  connection  with  compliance  with
foreign exchange control regulations or any law or regulation relating to foreign investment) in connection with the servicing of
the shares or other deposited securities, the sale of securities (including, without limitation, deposited securities), the delivery of
deposited securities or otherwise in connection with the depositary’s or its custodian’s compliance with applicable law, rule or
regulation (which fees and charges shall be assessed on a proportionate basis against holders as of the record date or dates set by
the depositary and shall be payable at the sole discretion of the depositary by billing such holders or by deducting such charge
from one or more cash dividends or other cash distributions);

● a fee for the distribution of securities (or the sale of securities in connection with a distribution), such fee being in an amount
equal to the US$0.05 per ADS issuance fee for the execution and delivery of ADSs which would have been charged as a result of
the deposit of such securities (treating all such securities as if they were shares) but which securities or the net cash proceeds
from the sale thereof are instead distributed by the depositary to those holders entitled thereto;

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● stock transfer or other taxes and other governmental charges;

● cable, telex and facsimile transmission and delivery charges incurred at your request in connection with the deposit or delivery of

shares, ADRs or deposited securities;

● transfer or registration fees for the registration of transfer of deposited securities on any applicable register in connection with the

deposit or withdrawal of deposited securities;

● in connection with the conversion of foreign currency into U.S. dollars, JPMorgan Chase Bank, N.A. shall deduct out of such
foreign currency the fees, expenses and other charges charged by it and/or its agent (which may be a division, branch or affiliate)
so appointed in connection with such conversion; and

● fees of any division, branch or affiliate of the depositary utilized by the depositary to direct, manage and/or execute any public

and/or private sale of securities under the deposit agreement.

JPMorgan Chase Bank, N.A. and/or its agent may act as principal for such conversion of foreign currency.

We  will  pay  all  other  charges  and  expenses  of  the  depositary  and  any  agent  of  the  depositary  (except  the  custodian)  pursuant  to
agreements from time to time between us and the depositary. The charges described above may be amended from time to time by agreement
between us and the depositary.

Fees and Other Payments Made by the Depositary to Us

Our depositary anticipates to reimburse us for certain expenses we incur that are related to establishment and maintenance of the ADR
program upon such terms and conditions as we and the depositary may agree from time to time. The depositary may make available to us a set
amount or a portion of the depositary fees charged in respect of the ADR program or otherwise upon such terms and conditions as we and the
depositary  may  agree  from  time  to  time.  For  the  year  ended  December  31,  2022,  we  received  a  reimbursement  of  US$6.3  million,  after
deduction of applicable U.S. taxes, from the depositary.

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ITEM 13.           DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

PART II

None.

ITEM 14.           MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS

See “Item 10. Additional Information—B. Memorandum and Articles of Association—Ordinary Shares” for a description of the rights

of securities holders, which remain unchanged.

Use of Proceeds

None.

ITEM 15.           CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Under  the  supervision  and  with  the  participation  of  our  management,  including  our  chief  executive  officer  and  our  chief  financial
officer, we carried out an evaluation of the effectiveness of our disclosure controls and procedures, which is defined in Rules 13a-15(e)of the
Exchange Act, as of December 31, 2022. Based upon that evaluation, our management, with the participation of our chief executive officer and
chief financial officer, has concluded that, as of December 31, 2022, our disclosure controls and procedures were effective in ensuring that the
information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and
reported, within the time periods specified in the SEC’s rules and forms, and that the information required to be disclosed by us in the reports
that we file or submit under the Exchange Act is accumulated and communicated to our management, including our chief executive officer and
chief financial officer, as appropriate, to allow timely decisions regarding required disclosure.

Management’s Annual Report on Internal Control over Financial Reporting

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting,  as  such  term  is
defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act of 1934. Our internal control over financial reporting is a process designed to
provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  consolidated  financial  statements  in
accordance  with  U.S.  GAAP.  Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect
misstatements.  Projections  of  any  evaluation  of  effectiveness  to  future  periods  are  subject  to  the  risk  that  controls  may  become  inadequate
because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate.

Our  management  conducted  an  assessment  of  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of  December  31,
2022. In making this assessment, it used the criteria established within the Internal Control—Integrated Framework issued by the Committee of
Sponsoring Organizations of the Treadway Commission (COSO) (2013 framework). Based on this assessment, our management has concluded
that, as of December 31, 2022, our internal control over financial reporting was effective.

Deloitte  Touche  Tohmatsu  Certified  Public  Accountants  LLP,  an  independent  registered  public  accounting  firm,  who  audited  our
consolidated financial statements for the year ended December 31, 2022, has also audited the effectiveness of internal control over financial
reporting as of December 31, 2022.

Attestation Report of the Registered Public Accounting Firm

The  effectiveness  of  our  internal  control  over  financial  reporting  as  of  December  31,  2022  has  been  audited  by  Deloitte  Touche
Tohmatsu Certified Public Accountants LLP, an independent registered public accounting firm. The attestation report issued by Deloitte Touche
Tohmatsu Certified Public Accountants LLP can be found on page F-4 of this annual report on Form 20-F.

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Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting that occurred during the period covered by this annual report on

Form 20-F that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

ITEM 16.

ITEM 16A           AUDIT COMMITTEE FINANCIAL EXPERT

Our  board  of  directors  has  determined  that  Herman  Yu,  a  member  of  our  audit  committee  and  independent  director  (under  the
standards set forth in Section 303A of the Corporate Governance Rules of the NYSE and Rule 10A-3 under the Securities Exchange Act of
1934), is an audit committee financial expert.

ITEM 16B           CODE OF ETHICS

Our board of directors adopted a code of business conduct and ethics that applies to our directors, officers and employees in

October 2016. We have posted a copy of our code of business conduct and ethics on our website at http://ir.zto.com.

ITEM 16C           PRINCIPAL ACCOUNTANT FEES AND SERVICES

The  following  table  sets  forth  the  aggregate  fees  by  categories  specified  below  in  connection  with  certain  professional  services
rendered by Deloitte Touche Tohmatsu Certified Public Accountants LLP, our principal external auditors, for the periods indicated. We did not
pay any other fees to our auditors during the periods indicated below.

For the Year Ended December 31,

2021

2022

Audit fees(1)
All other fees(2)

(in thousands of RMB)
 16,012

 —  

 18,840
 944

(1) “Audit  fees”  means  the  aggregate  fees  billed  for  professional  services  rendered  by  our  principal  auditors  for  the  audit  of  our  annual
financial  statements,  the  review  of  our  comparative  interim  financial  statements  and  the  review  of  our  financial  statements  for  the  six
months ended June 30, 2022 in connection with the issuance of convertible senior notes.

(2) “All  other  fees”  means  the  aggregate  fees  billed  in  each  of  the  fiscal  years  listed  for  professional  services  rendered  by  our  principal

auditors other than services reported under “Audit fees.”

The policy of our audit committee is to pre-approve all audit and other service provided by Deloitte Touche Tohmatsu Certified Public
Accountants  LLP  as  described  above,  other  than  those  for  de  minimis  services  which  are  approved  by  the  Audit  Committee  prior  to  the
completion of the audit.

ITEM 16D           EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

None.

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ITEM 16E           PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

On May 21, 2017, we announced a share repurchase program, pursuant to which we were authorized to repurchase our own Class A
ordinary  shares,  in  the  form  of  ADSs,  with  an  aggregate  value  of  up  to  US$300  million  during  the  12-month  period  thereafter.  We  had
purchased  an  aggregate  of  15,625,375  ADSs  for  US$225.4  million  on  the  open  market  under  this  program,  at  a  weighted  average  price  of
US$14.42 per ADS, including repurchase commissions.

On  November  14,  2018,  we  announced  a  share  repurchase  program,  pursuant  to  which  we  were  authorized  to  repurchase  our  own
Class A ordinary shares, in the form of ADSs, with an aggregate value of up to US$500 million during an 18-month period thereafter. In March
2020,  our  board  of  directors  approved  the  extension  of  this  share  repurchase  program  to  June  30,  2021.  On  March  31,  2021,  the  board  of
directors  has  approved  changes  to  the  share  repurchase  program,  increasing  the  aggregate  value  of  shares  that  may  be  repurchased  from
US$500  million  to  US$1  billion  and  extending  the  effective  time  by  two  years  through  June  30,  2023.  In  November  2022,  the  board  of
directors  approved  further  changes  to  the  share  repurchase  program,  increasing  the  aggregate  value  of  shares  that  may  be  repurchased  from
US$1  billion  to  US$1.5  billion  and  extending  the  effective  time  by  one  year  through  June  30,  2024.  As  of  December  31,  2022,  we  had
purchased an aggregate of 36,560,249 ADSs for US$921,486,069 million on the open market under this program, at a weighted average price
of US$25.20 per ADS, including repurchase commissions.

The following table sets forth some information about our repurchases during the periods presented.

Period
November 2018
December 2018
January 2019
May 2019
June 2019
August 2019
December 2020
January 2021
March 2021
April 2021
July 2021
August 2021
December 2022
Total

(a) Total
 Number of ADSs
 Purchased

(b) Average
Price Paid per

     ADS (US$)

(c) Total Number
of ADS Purchased
as Part of Publicly
 Announced Plans 
or Programs

—  
 1,700,000  
 43,563  
 1,668,069  
 4,137,791  
 167,013  

 6,774,761
 386,692
 2,409,970
 231,724
 2,670,424
 15,884,235
 486,007
 52,185,624  

—  
 15.85  
 15.91  
 17.94  
 17.69  
 17.88  
 27.74
 27.99
 27.81
 27.98
 27.05
 27.14
 24.96

N/A  

(d) Maximum Dollar
 Value of ADSs that 
May Yet be
Purchased Under the
     Plans or Programs(1)
 1,000,000,000
 973,060,261
 972,366,967
 942,433,803
 869,235,842
 866,250,322
 678,309,348
 667,485,947
 600,468,413
 593,985,512
 521,738,988
 90,643,546
 78,513,930
N/A

—  
 1,700,000  
 43,563  
 1,668,069  
 4,137,791  
 167,013  

 6,774,761
 386,692
 2,409,970
 231,724
 2,670,424
 15,884,235
 486,007
 52,185,624  

(1) Calculated based on the updated share repurchase program as approved by the board of directors on November 22, 2022.

ITEM 16F           CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

Not applicable.

ITEM 16G          CORPORATE GOVERNANCE

As  a  Cayman  Islands  company  listed  on  the  NYSE,  we  are  subject  to  the  NYSE  corporate  governance  listing  standards.  However,
NYSE  rules  permit  a  foreign  private  issuer  like  us  to  follow  the  corporate  governance  practices  of  its  home  country.  Certain  corporate
governance practices in the Cayman Islands, which is our home country, may differ significantly from the NYSE corporate governance listing
standards. Currently, we do not plan to rely on home country exemption for corporate governance matters. However, if we choose to follow
home country practice in the future, our shareholders may be afforded less protection than they otherwise would under the NYSE corporate
governance listing standards applicable to U.S. domestic issuers. See “Item 3. Key Information — D. Risk Factors — Risks Related to Our
Shares and ADSs — We are a foreign private issuer within the meaning of the rules under the Exchange Act, and as such we are exempt from
certain provisions applicable to United States domestic public companies.”

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ITEM 16H           MINE SAFETY DISCLOSURE

Not applicable.

ITEM 16I            DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

In May 2022, ZTO Express (Cayman) Inc. was conclusively listed by the SEC as a Commission-Identified Issuer under the HFCAA
following the filing of our annual report on Form 20-F for the fiscal year ended December 31, 2021. Our auditor, a registered public accounting
firm that the PCAOB was unable to inspect or investigate completely in 2021, issued the audit report for us for the fiscal year ended December
31, 2021. On December 15, 2022, the PCAOB issued a report that vacated its December 16, 2021 determination and removed mainland China
and Hong Kong from the list of jurisdictions where it is unable to inspect or investigate completely registered public accounting firms. For this
reason, we do not expect to be identified as a Commission-Identified Issuer under the HFCAA after we file this annual report on Form 20-F.

As of the date of this annual report, to our knowledge, (i) no governmental entities in the Cayman Islands or in China own shares of
ZTO Express (Cayman) Inc. or the VIE in China, (ii) the governmental entities in China do not have a controlling financial interest in ZTO
Express (Cayman) Inc. or the VIE, (iii) none of the members of the board of directors of ZTO Express (Cayman) Inc. or our operating entities,
including  the  VIE,  is  an  official  of  the  Chinese  Communist  Party,  and  (iv)  none  of  the  currently  effective  memorandum  and  articles  of
association (or equivalent organizing document) of ZTO Express (Cayman) Inc. or the VIE contains any charter of the Chinese Communist
Party.

PART III

ITEM 17.           FINANCIAL STATEMENTS

We have elected to provide financial statements pursuant to Item 18.

ITEM 18.           FINANCIAL STATEMENTS

The consolidated financial statements of ZTO Express (Cayman) Inc. are included at the end of this annual report.

ITEM 19.           EXHIBITS

Exhibit
Number
1.1

1.2*

2.1

2.2

2.3

2.4

2.5

2.6*

Description of Document
Third Amended and Restated Memorandum and Articles of Association of the Registrant effective June 2, 2021 (incorporated
herein by reference to Exhibit 3.1 to the Form 6-K furnished on June 2, 2021 (File No. 001-37922)
Fourth Amended and Restated Memorandum and Articles of Association of the Registrant adopted April 14, 2023 and effective
upon the Primary Conversion
Registrant’s Specimen American Depositary Receipt (included in Exhibit (a)(2)) (incorporated by reference to Exhibit (a)(2) of
post-effective amendment No. 1 to the registration statement on Form F-6 (File No. 333-214107), filed with the Commission
on October 28, 2022)
Registrant’s Specimen Certificate for Class A Ordinary Shares (incorporated herein by reference to Exhibit 4.2 to the Form F-
1/A filed on October 14, 2016 (File No.333-213882))
Deposit Agreement dated October 26, 2016 among the Registrant, the depositary and holder of the American Depositary
Receipt (incorporated herein by reference to Exhibit 4.3 to Form S-8 filed on January 12, 2018 (File No.333-222519))
Form of Amendment No. 1 to Deposit Agreement between the Registrant, the depositary and holders and beneficial owners of
the American Depositary Receipts issued thereunder (incorporated by reference to Exhibit (a)(2) of post-effective amendment
No. 1 to the registration statement on Form F-6 (File No. 333-214107), filed with the Commission on October 28, 2022)
Shareholders Agreement between the Registrant and other parties thereto dated August 18, 2015 (incorporated herein by
reference to Exhibit 4.4 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
Description of securities

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4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

4.14

4.15

4.16

4.17

4.18

8.1*

Amended and Restated 2016 Share Incentive Plan (incorporated herein by reference to Exhibit 4.1 of the Registrant’s Annual
Report on Form 20-F filed with the Securities and Exchange Commission on April 27, 2017)
Form of Indemnification Agreement between the Registrant and its directors and executive officers (incorporated herein by
reference to Exhibit 10.2 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
Form of Employment Agreement between the Registrant and its executive officers (incorporated herein by reference to
Exhibit 10.3 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
English translation of Exclusive Consulting and Services Agreement between Shanghai Zhongtongji Network and ZTO
Express dated August 18, 2015 (incorporated herein by reference to Exhibit 10.4 to the Form F-1 filed on September 30, 2016
(File No.333-213882))
English translation of Supplemental Agreement to the Exclusive Consulting and Services Agreement between Shanghai
Zhongtongji Network and ZTO Express dated August 10, 2020 (incorporated herein by reference to Exhibit 4.5 to the Form 20-
F filed on April 21, 2021 (File No. 001-37922))
English translation of Exclusive Call Option Agreement among Shanghai Zhongtongji Network, ZTO Express and the
shareholders of ZTO Express dated August 18, 2015 (incorporated herein by reference to Exhibit 10.5 to the Form F-1 filed on
September 30, 2016 (File No.333-213882))
English translation of Equity Pledge Agreement among Shanghai Zhongtongji Network, ZTO Express and the shareholders of
ZTO Express dated August 18, 2015 (incorporated herein by reference to Exhibit 10.6 to the Form F-1 filed on September 30
2016 (File No.333-213882))
English translation of Voting Rights Proxy Agreement among Shanghai Zhongtongji Network, ZTO Express and the
shareholders of ZTO Express dated August 18, 2015 (incorporated herein by reference to Exhibit 10.7 to the Form F-1 filed on
September 30 2016 (File No.333-213882))
English translation of Irrevocable Powers of Attorney granted by the shareholders of ZTO Express dated August 18, 2015
(incorporated herein by reference to Exhibit 10.8 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
English translations of Spousal Consents granted by each of Lai Yufeng, Fu Aiyun, Chen Xinyu, Shen Litudan, Wu Yanfen and
Fan Feiqun (incorporated herein by reference to Exhibit 10.9 to the Form F-1 filed on September 30, 2016 (File No.333-
213882))
English translation of Road Transportation Agreement between ZTO Express and Tonglu Tongze dated December 22, 2014
(incorporated herein by reference to Exhibit 10.10 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
English translation of form of Cooperation Agreement between ZTO Express and direct network partners of the Registrant
(incorporated herein by reference to Exhibit 10.11 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
Share Purchase and Subscription Agreement by and among the Registrant Onyx Gem Investment Holdings Limited, Hillhouse
ZT Holdings Limited, Standard Chartered Private Equity (Mauritius) III Limited. Gopher China S.O. Project Limited and other
parties thereto dated May 21, 2015 (incorporated herein by reference to Exhibit 10.12 to the Form F-1 filed on September 30,
2016 (File No.333-213882))
Share Subscription Agreement by and between the Registrant and Zto Es Holding Limited dated June 28, 2016 (incorporated
herein by reference to Exhibit 10.13 to the Form F-1 filed on September 30, 2016 (File No.333-213882))
Share Purchase Agreement among ZTO Express (Cayman) Inc., Taobao China Holding Limited. Cainiao Smart Logistics
Investment Limited, New Retail Strategic Opportunities Investments 2 Limited and Rising Auspicious Limited dated May 29,
2018 (incorporated by reference to Exhibit 99.2 from Schedule 13D (file no. 005-89835) filed by Alibaba ZT Investment
Limited with the Securities and Exchange Commission on June 21, 2018)
Investor Rights Agreement among ZTO Express (Cayman) Inc., Alibaba ZT Investment Limited and Cainiao Smart Logistics
Investment Limited dated June 12, 2018 (incorporated by reference to Exhibit 99.4 from Schedule 13D (file no. 005-89835)
filed by Alibaba ZT Investment Limited with the Securities and Exchange Commission on June 21, 2018)
Registration Rights Agreement among ZTO Express (Cayman) Inc., Alibaba ZT Investment Limited and Cainiao Smart
Logistics Investment Limited, dated June 12, 2018 (incorporated by reference to Exhibit 99.5 from Schedule 13D (file no. 005-
89835) filed by Alibaba ZT Investment Limited with the Securities and Exchange Commission on June 21, 2018)
Registration Rights Agreement between ZTO Express (Cayman) Inc. and New Retail Strategic Opportunities Investments 2
Limited, dated June 28, 2018 (incorporated herein by reference to Exhibit 4.17 to the Form 20-F filed on April 16, 2019 (File
No. 001-37922))
Significant subsidiaries and consolidated affiliated entities of the Registrant

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11.1

12.1*
12.2*
13.1**
13.2**
15.1*
15.2*
101.1NS*

101.SCH*
101.CAL*
101.DEF*
101.LAB*
101.PRE*
104*

Code of Business Conduct and Ethics of the Registrant (incorporated herein by reference to Exhibit 99.1 to the Form F-1 filed
on September 30, 2016 (File No.333-213882))
CEO Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
CFO Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
CEO Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
CFO Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
Consent of Deloitte Touche Tohmatsu Certified Public Accountants LLP, an independent registered public accounting firm
Consent of Global Law Office
Inline XBRL Instance Document — the instance document does not appear in the Interactive Data File because its XBRL tags
are embedded within the Inline XBRL document
Inline XBRL Taxonomy Extension Scheme Document
Inline XBRL Taxonomy Extension Calculation Linkbase Document
Inline XBRL Taxonomy Extension Definition Linkbase Document
Inline XBRL Taxonomy Extension Label Linkbase Document
Inline XBRL Taxonomy Extension Presentation Linkbase Document
Cover Page Interactive Data File — the cover page XBRL tags are embedded within the Exhibit 101 Inline XBRL document
set

*
Filed with this Annual Report on Form 20-F.
** Furnished with this Annual Report on Form 20-F.

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The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized

the undersigned to sign this annual report on its behalf.

SIGNATURES

ZTO Express (Cayman) Inc.

By:

/s/ Meisong Lai
Name: Meisong Lai
Title: Chairman of the Board of Directors and Chief Executive

Officer

Date: April 20, 2023

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ZTO EXPRESS (CAYMAN) INC.

INDEX TO FINANCIAL STATEMENTS

Reports of Independent Registered Public Accounting Firm (PCAOB ID:1113)
Consolidated Balance Sheets as of December 31, 2021 and 2022
Consolidated Statements of Comprehensive Income for the years ended December 31, 2020, 2021 and 2022
Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, 2020, 2021 and 2022
Consolidated Statements of Cash Flows for the years ended December 31, 2020, 2021 and 2022
Notes to the Consolidated Financial Statements
Financial Statements Schedule I—Financial Information of Parent Company

Page

F-2
F-6
F-7
F-8
F-11
F-13
F-50

F-1

Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Shareholders of ZTO Express (Cayman) Inc.

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of ZTO Express (Cayman) Inc. and subsidiaries (the “Company”) as of
December 31, 2022 and 2021, the related consolidated statements of comprehensive income, changes in shareholders’ equity, and cash flows
for each of the three years in the period ended December 31, 2022 and the related notes and the related financial statement schedule included in
Schedule I (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects,
the financial position of the Company as of December 31, 2022 and 2021, and the results of its operations and its cash flows for each of the
three years in the period ended December 31, 2022, in conformity with accounting principles generally accepted in the United States of
America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the
Company’s internal control over financial reporting as of December 31, 2022, based on criteria established in Internal Control — Integrated
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated April 20, 2023
expressed an unqualified opinion on the Company’s internal control over financial reporting.

Convenience Translation

Our audits also comprehended the translation of Renminbi amounts into United States dollar amounts and, in our opinion, such translation has
been made in conformity with the basis stated in Note 2. Such United States dollar amounts are presented solely for the convenience of readers
outside the People’s Republic of China.

Basis for Opinion

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s
financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and
Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits
included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and
performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and
disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by
management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for
our opinion.

F-2

Table of Contents

Critical Audit Matter

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was
communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the
financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of the critical audit
matter does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit
matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Revenue Recognition — Refer to Note 2(t) to the financial statements

Critical Audit Matter Description

The Company generated 92.1% of its revenues from express delivery services in 2022. The revenues from express delivery services are
primarily driven by parcel volume and the network transit fee the Company charges network partners for each parcel going through the
Company’s network. The Company recognizes revenues from express delivery services over the delivery time and uses automated systems to
process and record its revenue transactions.

We identified accuracy of express delivery services revenue as a critical audit matter because there is an inherent industry risk around the
accuracy of revenue recorded by the Company’s systems given the complexity of the systems and the significant volume of data processed by
the systems.

How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to revenue recognition comprised the following control testing and analytical procedure, among others:

● With the assistance of our IT specialists and data specialists:

● We tested the IT environment in which the revenue pricing and settlement module resides, including interface controls between

different IT applications.

● We tested the key controls over the authorization of the rate changes and the input of such rates to the operation systems.

● We tested the key controls over the authorization of the weight and route changes and the input of such data to the operation systems.

● We tested the key controls over automated calculation of delivery service fee.

● We reconciled the revenue data recorded in operation systems to the general ledger.

● We reconciled the revenue data recorded in general ledger with cash received from network partners.

● We performed analytical procedure over the revenue generated from waybill sales by developing expected amount with parcel volume and

average price per parcel.

/s/ Deloitte Touche Tohmatsu Certified Public Accountants LLP

Shanghai, China

April 20, 2023

We have served as the Company’s auditor since 2015.

F-3

Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the shareholders and the Board of Directors of ZTO Express (Cayman) Inc.

Opinion on Internal Control over Financial Reporting

We have audited the internal control over financial reporting of ZTO Express (Cayman) Inc. and subsidiaries (the “Company”) as of December
31, 2022, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring
Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal
control over financial reporting as of December 31, 2022, based on criteria established in Internal Control — Integrated Framework (2013)
issued by COSO.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the
consolidated financial statements as of and for the year ended December 31, 2022, of the Company and our report dated April 20, 2023
expressed an unqualified opinion on those financial statements and included explanatory paragraphs regarding the translation of Renminbi
amounts into United States dollar amounts for the convenience of readers outside the People’s Republic of China.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the
effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control over
Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.
We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance
with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit
included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and
evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

F-4

Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A
company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in
reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance
that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and
directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or
that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte Touche Tohmatsu Certified Public Accountants LLP

Shanghai, China

April 20, 2023

F-5

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED BALANCE SHEETS
(Amounts in thousands, except for share and per share data)

ASSETS

Current assets

Cash and cash equivalents
Restricted cash
Accounts receivable, net
Financing receivables, net
Short-term investment
Inventories
Advances to suppliers
Prepayments and other current assets
Amounts due from related parties

Total current assets

Investments in equity investees
Property and equipment, net
Land use rights, net
Intangible assets, net
Operating lease right-of-use assets
Goodwill
Deferred tax assets
Long-term investment
Long-term financing receivables, net
Other non-current assets
Amounts due from related parties-non current

TOTAL ASSETS
LIABILITIES AND EQUITY

Current liabilities (including amounts of the consolidated VIE without recourse to ZTO Express (Cayman) Inc. See Note 2(b))

Short-term bank borrowings
Accounts payable
Notes payable
Advances from customers
Income tax payable
Amounts due to related parties
Operating lease liabilities, current
Acquisition consideration payable
Dividends payable
Other current liabilities
Total current liabilities

Non-current operating lease liabilities
Deferred tax liabilities
Convertible senior notes

TOTAL LIABILITIES
Commitments and contingencies (Note 18)

Shareholders’ equity

Ordinary shares ( US$0.0001 par value; 10,000,000,000 shares authorized; 826,943,309 shares issued and 808,448,289 shares
outstanding as of December 31, 2021; 826,943,309 shares issued and 809,247,109 shares outstanding as of December 31,
2022)

Additional paid-in capital
Treasury shares, at cost (11,683,474 and 11,671,525 shares as of December 31, 2021 and 2022, respectively)
Retained earnings
Accumulated other comprehensive loss

ZTO Express (Cayman) Inc. shareholders’ equity

Non-controlling interests

Total Equity
TOTAL LIABILITIES AND EQUITY

Notes

2021
RMB

As of December 31, 

2022

RMB

3
17

8
4
5
9
6
7
13

17

11

17
6

10

6
13
12

15

9,721,225  
27,736  
933,444  

1,111,461
2,845,319

82,961  
667,855  
3,142,368  
133,990  
18,666,359  
3,730,448  
24,929,897  
5,335,549  
35,634
897,238
4,241,541  
934,848  

1,214,500
1,412,956

762,273  
611,100
62,772,343  

3,458,717  
1,957,529  
174,920
1,226,549  
86,789  
22,786  

250,995

22,942  
708

5,794,380  
12,996,315  
556,091
292,356  

—

13,844,762  

535  
28,229,026  
(2,067,009)
22,716,799  
(242,104) 
48,637,247  
290,334  
48,927,581  
62,772,343  

11,692,773  
895,483  
818,968  
951,349
5,753,483

40,537  
861,573  
3,146,378  
314,483  
24,475,027  
3,950,544  
28,813,204  
5,442,951  
29,437
808,506
4,241,541  
750,097  

7,322,545
1,295,755

816,839  
577,140
78,523,586  

5,394,423  
2,202,692  
200,000
1,374,691  
228,422  
49,138  

229,718

—  

1,497

6,724,743  
16,405,324  
510,349
346,472  

6,788,971
24,051,116  

535  
26,717,727  
(2,062,530)
29,459,491  
(86,672) 
54,028,551  
443,919  
54,472,470  
78,523,586  

US$ 
(Note 2)

1,695,293
129,833
118,739
137,933
834,177
5,877
124,916
456,182
45,596
3,548,546
572,775
4,177,522
789,154
4,268
117,222
614,966
108,754
1,061,669
187,867
118,431
83,677
11,384,851

782,118
319,360
28,997
199,311
33,118
7,124
33,306
—
217
974,999
2,378,550
73,994
50,234
984,308
3,487,086

77
3,873,706
(299,039)
4,271,225
(12,566)
7,833,403
64,362
7,897,765
11,384,851

The accompanying notes are an integral part of these consolidated financial statements.

F-6

    
    
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Amounts in thousands, except for share and per share data)

Revenues (including related party revenue of RMB49,358, RMB112,142 and RMB1,038,004 for the

years ended December 31, 2020, 2021 and 2022, respectively)

Cost of revenues (including related party cost of revenues of RMB576,081, RMB401,954 and

RMB797,256 for the years ended December 31, 2020, 2021 and 2022, respectively)

Gross profit
Operating (expenses)/income

Selling, general and administrative
Other operating income, net

Total operating expenses
Income from operations
Other income/(expenses)

Interest income
Interest expense
(Loss)/gain from fair value changes of financial instruments
Gain on disposal of equity investees and subsidiary and others
Impairment of investment in equity investees
Foreign currency exchange (loss)/gain

Income before income tax and share of loss in equity method investments

Income tax expense
Share of (loss)/gain in equity method investments

Net income
Net loss/(income) attributable to non-controlling interests
Net income attributable to ZTO Express (Cayman) Inc.
Net income attributable to ordinary shareholders
Net earnings per share attributable to ordinary shareholders

Basic
Diluted

Weighted average shares used in calculating net earnings per ordinary share

Basic
Diluted
Net income
Other comprehensive income/(loss), net of tax of nil

Foreign currency translation adjustment

Comprehensive income

Comprehensive loss/(income) attributable to non-controlling interests
Comprehensive income attributable to ZTO Express (Cayman) Inc.

Notes

2020
RMB

2021
RMB

2022

RMB

Year ended December 31, 

US$ 
(Note 2)

25,214,290

30,405,839  

35,376,996  

5,129,182

(19,377,184)
5,837,106

(23,816,462) 
6,589,377  

(26,337,721) 
9,039,275  

(3,818,611)
1,310,571

(1,663,712)
580,973
(1,082,739)
4,754,367

442,697
(35,307)
(877)
1,086
—
(127,180)
5,034,786
(689,833)
(18,507)
4,326,446
(14,233)
4,312,213
4,312,213

(1,875,869) 
789,503  
(1,086,366) 
5,503,011  

363,890  
(126,503) 
52,909
2,357
—
(56,467)
5,739,197
(1,005,451) 
(32,419) 
4,701,327  
53,500  
4,754,827  
4,754,827  

(2,077,372) 
774,578  
(1,302,794) 
7,736,481  

503,722  
(190,521) 
46,246
69,598
(26,328)
147,254
8,286,452
(1,633,330) 
5,844  
6,658,966  
150,090  
6,809,056  
6,809,056  

(301,191)
112,303
(188,888)
1,121,683

73,033
(27,623)
6,705
10,091
(3,817)
21,350
1,201,422
(236,811)
847
965,458
21,761
987,219
987,219

5.42
5.42

5.80  
5.80  

8.41  
8.36  

1.22
1.21

796,097,532
796,147,504
4,326,446

819,961,265  
819,961,265  
4,701,327  

809,442,862  
820,273,531  
6,658,966  

809,442,862
820,273,531
965,458

(771,291)
3,555,155
(14,233)
3,540,922

(146,533) 
4,554,794  
53,500  
4,608,294  

155,432
6,814,398
150,090
6,964,488

22,536
987,994
21,761
1,009,755

13  

16

The accompanying notes are an integral part of these consolidated financial statements.

F-7

    
    
    
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Balance at January 1,

2020

Net income
Foreign currency

translation
adjustments

Acquisition of non-

controlling interests of
subsidiaries

Share-based

compensation and
ordinary shares issued
for share-based
compensation

Repurchase of ordinary

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(Amounts in thousands, except for share and per share data)

ZTO Express (Cayman) Inc. Shareholders’ Equity

Additional
paid-in
capital

Treasury
shares, at
 cost

Retained
earnings

Accumulated
other
comprehensive
income/(loss)

Total

Non-controlling
interests

Total Equity

RMB

RMB

RMB

RMB

RMB

RMB

RMB

Ordinary shares
Number
of outstanding
shares

     RMB     

  781,947,464
—

517   22,336,594   (1,436,767) 16,726,540  
— 4,312,213  
—  

—  

675,720   38,302,604  
4,312,213  

—  

100,793   38,403,397
4,326,446

14,233  

—

—  

—  

—

—

(17,129)

—

—

—  

(771,291) 

(771,291) 

—  

(771,291)

—

—

(17,129)

(11,179)

(28,308)

1,947,269

—  

177,916  

86,238

shares

(6,774,761) —  

—   (1,228,341)

Capital contribution

from non-controlling
interest holders

Distribution of
dividends

Issuance of ordinary

shares
Balance at

—

—

—  

807  

— (1,648,037)

51,750,000

36  

9,763,797  

—

—

—

—  

—  

—  

—

—  

—  

264,154  

—  

264,154

—  

(1,228,341) 

—  

(1,228,341)

—  

807  

17,038  

17,845

— (1,648,037)

— (1,648,037)

—  

9,763,833  

—  

9,763,833

December 31, 2020

  828,869,972

553   30,613,948   (2,578,870) 21,038,753  

(95,571)  48,978,813  

120,885   49,099,698

The accompanying notes are an integral part of these consolidated financial statements.

F-8

    
    
    
    
    
    
    
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY (Continued)
(Amounts in thousands, except for share and per share data)

ZTO Express (Cayman) Inc. Shareholders’ Equity

Additional
paid-in
capital

Treasury
shares, at
 cost

Retained
earnings

Accumulated
other
comprehensive
loss

Total

Non-controlling
interests

Total Equity

RMB

RMB

RMB

RMB

RMB

RMB

RMB

Ordinary shares
Number
of outstanding
shares

     RMB     

Balance at

December 31, 2020

Net income
Foreign currency

translation
adjustments

Acquisition of non-

controlling interests of
subsidiaries

Share-based

compensation and
ordinary shares issued
for share-based
compensation

Repurchase of ordinary

  828,869,972   553   30,613,948   (2,578,870) 21,038,753  
— 4,754,827  

—   —  

—  

(95,571)  48,978,813  
4,754,827  

—  

120,885   49,099,698
4,701,327
(53,500) 

—   —  

—  

—

—

(43,994)

—

—

—  

(146,533) 

(146,533) 

—  

(146,533)

—

—

(43,994)

(127,824)

(171,818)

1,161,362   —  

229,052  

49,496

(30,521) 

—  

248,027  

—  

248,027

shares

(21,583,045)  —  

—   (3,810,586)

Non-controlling interest

recognized from
partial disposal
Capital contribution

from non-controlling
interest holders

Distribution of
dividends

Decrease of non-

controlling interests
from disposal of
subsidiaries

Cancellation of ordinary

shares
Balance at

—   —  

1,850  

—   —  

—  

—

— (1,345,157)

—

—

—

—

—

—

—

— (18)

(1,226,673)

4,272,951

(3,046,260)

—  

—  

—  

—

—

—  

(3,810,586) 

—  

(3,810,586)

—  

1,850  

11,083  

12,933

—  

—  

380,301  

380,301

— (1,345,157)

— (1,345,157)

—

—

—

—

(40,611)

(40,611)

—

—

December 31, 2021

  808,448,289   535   28,229,026   (2,067,009) 22,716,799  

(242,104)  48,637,247  

290,334   48,927,581

The accompanying notes are an integral part of these consolidated financial statements.

F-9

    
    
    
    
    
    
    
 
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY (Continued)
(Amounts in thousands, except for share and per share data)

ZTO Express (Cayman) Inc. Shareholders’ Equity

Additional
paid-in
capital

Treasury
shares, at
 cost

Retained
earnings

Accumulated
other
comprehensive
loss

Total

Non-controlling
interests

Total Equity

RMB

RMB

RMB

RMB

RMB

RMB

RMB

Ordinary shares
Number
of outstanding
shares

     RMB     

Balance at

December 31, 2021

Net income
Foreign currency

translation
adjustments

Acquisition of non-

controlling interests of
subsidiaries

Share-based

compensation and
ordinary shares issued
for share-based
compensation

Capped Call options in

connection with
issuance of
convertible senior
notes

Repurchase of ordinary

shares

Non-controlling interest

recognized from
partial disposal
Capital contribution

from non-controlling
interest holders

Distribution of
dividends

Removal of non-

controlling interests
due to disposal of
subsidiaries

Balance at

808,448,289   535   28,229,026   (2,067,009) 22,716,799  
— 6,809,056  

—   —  

—  

(242,104)  48,637,247  
6,809,056  

—  

290,334   48,927,581
6,658,966
(150,090) 

—   —  

—  

—

—

(5,060)

—

—

—  

155,432  

155,432  

—  

155,432

—

—

(5,060)

(34,069)

(39,129)

1,284,827   —  

156,318  

89,026

(66,364) 

—  

178,980  

—  

178,980

—

—

(373,139)

—

(486,007)  —  

—  

(84,547)

—   —  

—   —  

—  

—  

—

— (1,289,418)

—

—

—

—

—

—

—

—

—  

—  

—  

—

—

(373,139)

—

(373,139)

—  

(84,547) 

—  

(84,547)

—  

—  

—  

49,159  

49,159

—  

275,950  

275,950

— (1,289,418)

— (1,289,418)

—

—

—

12,635

12,635

December 31, 2022

  809,247,109   535   26,717,727   (2,062,530) 29,459,491  

(86,672)  54,028,551  

443,919   54,472,470

The accompanying notes are an integral part of these consolidated financial statements.

F-10

    
    
    
    
    
    
    
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in thousands, except for share and per share data)

2020
RMB

Year ended December 31, 
2021
RMB

RMB

2022

US$
(Note 2)

Operating activities

Net income
Adjustments to reconcile net income to net cash provided by operating activities:

4,326,446

4,701,327

Share-based compensation
Depreciation and amortization
Loss on disposal of property and equipment
Allowance for doubtful accounts
Amortization of issuance cost of convertible senior notes
Deferred income tax
Gain on disposal of equity investees and subsidiary
Impairment of equity investees
Share of loss/(gain) in equity method investments
Loss/(gain) of fair value changes of financial instruments
Foreign currency exchange loss/(gain)
Changes in operating assets and liabilities:

Accounts receivable
Financing receivables
Inventories
Advances to suppliers
Prepayments and other current assets
Amounts due from related parties
Operating lease right-of-use assets
Long-term financing receivables
Other non-current assets
Accounts payable
Advances from customers
Amounts due to related parties
Income tax payable
Operating lease liabilities
Other current liabilities
Note payable
Other non-current liabilities

Net cash provided by operating activities
Cash flows from investing activities

Purchases of property and equipment
Purchases of land use rights
Investments in equity investees
Purchases of short-term investment
Maturity of short-term investment
Purchases of long-term investment
Maturity of long-term investment
Net cash received from disposal of equity investees
Net cash in (out) in relation to disposal of a subsidiary
Loan to related parties
Loan to employees
Repayments of loan to employees
Proceeds from disposal of property and equipment

Net cash used in investing activities
Cash flows from financing activities

Proceeds from issuance of ordinary shares, net of issuance cost paid of RMB 69,498
Payment of issuance cost
Proceeds from disposal of equity interests in subsidiaries
Capital contribution from non-controlling interest shareholder
Proceeds from short-term borrowings
Repayment of short-term borrowings
Repurchase of ordinary shares
Payment of dividends
Acquisition of non-controlling interests of subsidiaries
Proceeds from issuance of convertible senior notes, net of issuance cost paid of RMB 120,099 and capped
call option of RMB 373,139

Net cash (used in)/ provided by financing activities

Effect of exchange rate changes on cash, cash equivalents and restricted cash

Net change in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of year
Cash, cash equivalents and restricted cash at end of year

F-11

264,154
1,840,462
9,369
30,281
—
(271,969)
(1,086)
—
18,507
877
127,180

(79,831)
22,019
(9,225)
(150,499)
(369,443)
(8,966)
25,697
(1,393,855)
28,694
160,630
(91,221)
(22,288)
(29,558)
(54,295)
669,546
—
(90,877)
4,950,749

(7,237,302)
(1,970,650)
(238,415)
(9,686,732)
17,010,363
(939,500)
—
6,311
—
(500,000)
(50,400)
—
56,984
(3,549,341)

9,771,782
—
3,368
14,477
2,302,929
(870,000)
(1,228,341)
(1,649,308)
(7,500)

—
8,337,407
(656,137)
9,082,678
5,277,414
14,360,092

248,027
2,221,768
32,129
36,348
—
(192,091)
(2,357)
—
32,419
(52,909)
56,467

(209,855)
(639,375)
(29,965)
(90,835)
(774,302)
(51,398)
(20,979)
507,353
(19,308)
354,478
113,800
6,131
53,731
58,211
881,402
—
—
7,220,217

(8,360,497)
(967,284)
(569,751)
(13,193,447)
14,054,096
(225,000)
845,110
200
(100,714)
(70,000)
(339,412)
51,887
118,279
(8,756,533)

—
(887)
12,933
380,301
6,944,722
(4,918,934)
(3,810,586)
(1,353,969)
(157,565)

—
(2,903,985)
(150,430)
(4,590,731)
14,360,092
9,769,361

6,658,966

178,980
2,670,546
41,517
134,436
12,634
244,616
(69,598)
26,328
(5,844)
(46,246)
(147,254)

(14,879)
127,521
28,958
(227,328)
59,313
(140,864)
88,732
114,277
37,382
528,299
148,142
26,352
135,884
(67,019)
690,457
245,000
—
11,479,308

(7,067,744)
(344,988)
(94,400)
(9,563,852)
6,713,982
(6,388,768)
284,000
100,000
230,799
—
(60,285)
36,416
112,950
(16,041,890)

—
(228)
26,217
275,950
7,669,943
(5,883,561)
(84,547)
(1,323,205)
(39,129)

6,416,762
7,058,202
338,106
2,833,726
9,769,361
12,603,087

965,458

25,950
387,193
6,019
19,491
1,832
35,466
(10,091)
3,817
(847)
(6,705)
(21,350)

(2,157)
18,489
4,199
(32,959)
8,599
(20,423)
12,865
16,569
5,420
76,596
21,479
3,821
19,701
(9,717)
100,106
35,522
—
1,664,343

(1,024,727)
(50,019)
(13,687)
(1,386,627)
973,436
(926,284)
41,176
14,499
33,463
—
(8,741)
5,280
16,376
(2,325,855)

—
(33)
3,801
40,009
1,112,037
(853,036)
(12,258)
(191,847)
(5,673)

930,343
1,023,343
49,021
410,852
1,416,424
1,827,276

    
    
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
(Amounts in thousands, except for share and per share data)

The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the statement of financial

position that sum to the total of the same such amounts shown in the statement of cash flows.

Cash and cash equivalents
Restricted cash
Restricted cash, non-current (1)
Total cash, cash equivalents, and restricted cash shown in the statement of cash flows  

14,212,778
133,196
14,118
14,360,092

9,721,225   11,692,773
895,483
14,831
9,769,361   12,603,087

27,736  
20,400

Note (1): The non-current restricted cash is included in other non-current assets on the consolidated balance sheets.

2020
RMB

As of December 31, 
2021
RMB

RMB

2022

US$
(Note 2)
1,695,293
129,833
2,150
1,827,276

Year ended December 31, 

2020
RMB

2021
RMB

2022

RMB

     US$ 

(Note 2)

Supplemental disclosure of cash flow information

Income taxes paid
Interest expense paid

Supplemental disclosure on non-cash information

  991,360   1,139,981   1,252,830
177,457

126,813  

34,617  

Cash dividends declared in payables
Purchase of property and equipment included in payables
Purchase of property and equipment using prepayments recorded in other non-current assets
Purchase of land use rights using prepayments recorded in other non-current assets
Net off acquisition consideration payable with receivables from disposal of equity interests in subsidiaries

9,673
983,482
126,199
183,004
—

321
980,801
19,723
206,050
—

730
1,212,476
6,957
174,117
22,942

The accompanying notes are an integral part of these consolidated financial statements.

F-12

181,643
25,729

106
175,792
1,009
25,245
3,326

    
    
    
    
    
 
 
    
    
    
 
   
   
   
  
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

1. Organization and Principal Activities

ZTO Express (Cayman) Inc. (“ZTO”) was incorporated under the laws of Cayman Islands on April 8, 2015. ZTO, its subsidiaries and

its variable interest entity and subsidiaries of variable interest entity (“VIE”) (collectively also referred to as the “Company”) are principally
engaged in express delivery services in the People’s Republic of China (“the PRC”) through a nationwide network partner model.

2. Summary of Significant Accounting Policies

(a)           Basis of presentation

The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the

United States of America (“U.S. GAAP”).

(b)           Principles of consolidation

The consolidated financial statements include the financial statements of the Company, its subsidiaries and VIE. All intercompany

transactions and balances have been eliminated on consolidation.

The Company evaluates the need to consolidate its VIE of which the Company is the primary beneficiary. In determining whether the
Company is the primary beneficiary, the Company considers if the Company (1) has power to direct the activities that most significantly affects
the economic performance of the VIE, and (2) The obligation to absorb losses of the VIE that could potentially be significant to the VIE or the
right to receive benefits from the VIE that could potentially be significant to the VIE. If deemed the primary beneficiary, the Company
consolidates the VIE.

Consolidation of Variable Interest Entity

Applicable PRC laws and regulations currently limit foreign ownership of companies that provide delivery services in the PRC. The

Company is deemed a foreign legal person under PRC laws and accordingly subsidiaries owned by the Company are ineligible to engage in
provisions of delivery services. To provide the Company effective control over its variable interest entity, ZTO Express Co., Ltd. (“ZTO
Express”) and receive substantially all of the economic benefits of ZTO Express, the Company’s wholly owned subsidiary, Shanghai
Zhongtongji Network Technology Ltd. (“WFOE”) entered into a series of contractual arrangements, described below, with ZTO Express and its
individual shareholders.

The agreements that provide the Company effective control over the VIE include:

Voting Rights Proxy Agreements & Irrevocable Powers of Attorney

Under which each shareholder of ZTO Express has executed a power of attorney to grant WFOE the power of attorney to act on his or

her behalf on all matters pertaining ZTO Express and to exercise all of his or her rights as a shareholder of ZTO Express, including but not
limited to convening, attending and voting at shareholders’ meetings, designating and appointing directors and senior management members.
The proxy agreements will remain in effect unless WFOE terminates the agreements by giving a prior written notice or giving its consent to the
termination by ZTO Express.

F-13

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(b)           Principles of consolidation (continued)

Consolidation of Variable Interest Entity (Continued)

Exclusive Call Option Agreements

Under which the shareholders of ZTO Express granted WFOE or its designated representative(s) an irrevocable and exclusive option
to purchase their equity interests in ZTO Express when and to the extent permitted by PRC law. WFOE or its designated representative(s) has
sole discretion as to when to exercise such options, either in part or in full. Without WFOE’s written consent, the shareholders of ZTO Express
shall not transfer, donate, pledge, or otherwise dispose any equity interests of ZTO Express in any way. The acquisition price for the shares or
assets will be the minimum amount of consideration permitted under the PRC law at the time when the option is exercised. The agreements can
be early terminated by WFOE, but not by ZTO Express or its shareholders.

Equity Pledge Agreements

Under which the shareholders of ZTO Express pledged all of their equity interests in ZTO Express to WFOE as collateral to secure

their obligations under the VIE contractual arrangements. If the shareholders of ZTO Express or ZTO Express breach their respective
contractual obligations, WFOE, as pledgee, will be entitled to certain rights, including the right to dispose the pledged equity interests. Pursuant
to the agreements, the shareholders of ZTO Express shall not transfer, assign or otherwise create any new encumbrance on their respective
equity interest in ZTO Express without prior written consent of WFOE. The equity pledge agreements will remain effective until ZTO Express
and its shareholders have completed all of their obligations under the VIE contractual arrangements or discharged all of their obligations under
the contractual arrangements.

The agreement that transfers economic benefits to the Company is:

Exclusive Consulting and Services Agreement

Under which ZTO Express engages WFOE as its exclusive technical and operational consultant and under which WFOE agrees to

assist in business development and related services necessary to conduct ZTO Express’s operational activities. ZTO Express shall not seek or
accept similar services from other providers without the prior written approval of WFOE. ZTO Express agrees to pay WFOE an annual service
fee, at an amount equal to 100% of the net income of ZTO Express. The agreements will be effective as long as ZTO Express exists. WFOE
may terminate this agreement at any time by giving a prior written notice to ZTO Express.

Under the above agreements, the shareholders of ZTO Express irrevocably granted WFOE the power to exercise all voting rights to

which they were entitled. In addition, WFOE has the option to acquire all of the equity interests in ZTO Express, to the extent permitted by the
then-effective PRC laws and regulations, for nominal consideration. Finally, WFOE is entitled to receive service fees for services provided to
ZTO Express.

F-14

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(b)           Principles of consolidation (continued)

Consolidation of Variable Interest Entity (Continued)

The Call Option Agreements and Voting Rights Proxy Agreements provide the Company with effective control over the VIE, while
the Equity Interest Pledge Agreements secure the obligations of the shareholders of ZTO Express under the relevant agreements. Because the
Company, through WFOE, has (i) the power to direct the activities of ZTO Express that most significantly affect the entity’s economic
performance and (ii) the right to receive substantially all of the benefits from ZTO Express, the Company is deemed the primary beneficiary of
ZTO Express. Accordingly, the Company consolidates the ZTO Express’s financial results of operations, assets and liabilities in the Company’s
consolidated financial statements.

The Company believes that the contractual arrangements with the VIE are in compliance with the PRC law and are legally

enforceable. However, the contractual arrangements are subject to risks and uncertainties, including:

● revoking the business licenses and/or operating licenses of such entities;

● discontinuing or placing restrictions or onerous conditions on the Company’s operation through any transactions between the

Company’s PRC subsidiaries and consolidated affiliated entities;

● imposing fines, confiscating the income from PRC subsidiaries or consolidated affiliated entities, or imposing other requirements

with which such entities may not be able to comply;

● requiring the Company to restructure its ownership structure or operations, including terminating the contractual arrangements
with its variable interest entity and deregistering the equity pledges of its variable interest entity, which in turn would affect the
Company’s ability to consolidate, derive economic interests from, or exert effective control over its variable interest entity, or

● restricting or prohibiting the Company’s use of the proceeds from its securities offerings to finance its business and operations in

China.

F-15

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(b)           Principles of consolidation (continued)

Consolidation of Variable Interest Entity (Continued)

The amounts and balances of ZTO Express and its subsidiaries (the “VIE”) after the elimination of intercompany balances and

transactions within the VIE are presented in the following table:

Assets
Current assets:
Cash and cash equivalents
Accounts receivable, net
Financing receivables, net
Short-term investment
Inventories
Advances to suppliers
Prepayments and other current assets
Amounts due from related parties (1)
Total current assets
Investments in equity investees
Property and equipment, net
Land use rights, net
Operating lease right-of-use assets
Goodwill
Deferred tax assets
Long-term investment
Long-term financing receivables, net
Other non-current assets
TOTAL ASSETS
Liabilities
Current liabilities:
Short-term bank borrowings
Accounts payable
Notes payable
Advances from customers
Income tax payable
Amounts due to related parties
Operating lease liabilities, current
Other current liabilities
Total current liabilities
Non-current operating lease liabilities
Deferred tax liabilities
TOTAL LIABILITIES

As of December 31, 

2021
RMB

2022
RMB

930,942  
671,277  
977,920
320,000
30,214  
55,013  
1,924,196  
440,190  
5,349,752  
300,380  
5,866,534  
1,194,308  
870,831
4,157,111  
650,709  

—
1,117,003

384,630  
19,891,258  

2,821,457  
1,556,649  
129,920
1,213,797  
—  
14,434  
238,973
2,555,280  
8,530,510  
533,740
112,543  
9,176,793  

2,752,475
621,395
847,054
270,345
28,151
51,550
1,197,862
6,580,240
12,349,072
343,692
5,916,022
1,217,531
706,810
4,157,111
436,558
699,885
1,128,807
382,449
27,337,937

5,394,423
1,607,764
—
1,355,910
165,973
39,770
216,799
4,908,777
13,689,416
422,629
92,344
14,204,389

(1) Included amounts due from other consolidated subsidiaries of RMB402,488 and RMB6,554,502 as of December 31, 2021 and 2022,

respectively.

F-16

    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(b)           Principles of consolidation (continued)

Consolidation of Variable Interest Entity (Continued)

Total revenue
Net income (1)
Net cash provided by (used in) operating activities (2)
Net cash used in investing activities
Net cash provided by financing activities
Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents and restricted cash at beginning of year
Cash and cash equivalents and restricted cash at end of year

2020
RMB
23,734,103
478,168
(537,756)
(647,170)
1,432,929
248,003
528,722
776,725

Year ended December 31, 
2021
RMB
29,721,135
1,237,524
976,290
(877,285)
55,212
154,217
776,725
930,942

2022
RMB
31,981,790
2,453,641
805,413
(1,521,688)
2,537,808
1,821,533
930,942
2,752,475

(1) Included  inter-company  transportation  fees,  service  fees  and  rental  fees  charged  by  other  consolidated  subsidiaries  of  RMB11,519,214,

RMB14,967,293 and RMB14,587,084 for the years ended December 31, 2020, 2021 and 2022, respectively.

(2) Included  inter-company  operating  cash  outflow  of  RMB11,646,387,  RMB15,973,616  and  RMB20,739,098  to  other  consolidated

subsidiaries for the years ended December 31, 2020, 2021 and 2022, respectively.

After all eliminations of intercompany transactions with other consolidated subsidiaries, the VIE contributed 94.1%, 97.7% and 90.4%

of the Company’s consolidated revenues for the years ended December 31, 2020, 2021 and 2022, respectively. As of December 31, 2021 and
2022, the VIE accounted for an aggregate of 31.0% and 26.5%, respectively, of the consolidated assets, and 66.3% and 59.1%, respectively, of
the consolidated liabilities.

There are no terms in any arrangements, considering both explicit arrangements and implicit variable interests that require the
Company to provide financial support to the VIE. However, if the VIE was ever to need financial support, the Company may, at its option and
subject to statutory limits and restrictions, provide financial support to its VIE through loans to the shareholders of the VIE or entrustment
loans to the VIE.

The Company believes that there are no assets held in the consolidated VIE that can be used only to settle obligations of the VIE,

except for paid-in capital, additional paid-in capital and statutory reserves. As the consolidated VIE is incorporated as a limited liability
company under the PRC Company Law, creditors of the VIE do not have recourse to the general credit of the Company for any of the liabilities
of the consolidated VIE.

Relevant PRC laws and regulations restrict the VIE from transferring a portion of their net assets, equivalent to the balance of its paid-
in capital, additional paid-in capital and statutory reserves, to the Company in the form of loans and advances or cash dividends. Please refer to
Note 22 for disclosure of restricted net assets.

F-17

    
    
    
 
 
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(b)           Principles of consolidation (continued)

Non-consolidated Variable Interest Entity

Tonglu Tongze Logistics Ltd. and its subsidiaries (“Tonglu”), established in 2013, are transportation service companies providing line-
haul transportation services to the Company. Tonglu is majority owned by the employees of the Company who are considered as related parties
to the Company. The variable interests in Tonglu held by the Company are in the form of a waiver of management fees. The Company has
concluded that it is not the primary beneficiary of Tonglu as it does not have the obligation to absorb losses of Tonglu or the right to receive
benefits from Tonglu, that could potentially be significant to Tonglu.

Transactions and balances relating to the transportation services are disclosed in Note 17 (a) and (b). The Company has been gradually

reducing its purchase of Tonglu’s services as it increases the use of self-owned trucks to enhance transportation efficiency.

(c)          Use of estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that

affect the reported amounts of assets and liabilities at the date of the financial statements and reported amounts of revenues and expenses
during the reporting period. Actual results may differ from these estimates. The Company bases its estimates on historical experience and other
relevant factors. Actual results may differ from those estimates.

(d)          Foreign currency translation

The Company’s reporting currency is Renminbi (“RMB”). The functional currency of the Company and subsidiaries incorporated

outside the mainland China is the United States dollar (“US dollar” or “US$”) or Hong Kong dollar (“HKD”). The functional currency of all
the other subsidiaries and the VIE is RMB.

Transactions denominated in currencies other than functional currency are translated into functional currency at the exchange rates
quoted by authoritative banks prevailing at the dates of the transactions. Foreign currency denominated financial assets and liabilities are re-
measured at the balance sheet date exchange rate. Exchange gains and losses resulting from those foreign currency transactions denominated in
a currency other than the functional currency are recorded in the Consolidated Statements of Operations and Comprehensive Income. The
financial statements of the Company are translated from the functional currency into RMB. Assets and liabilities denominated in foreign
currencies are translated into RMB using the applicable exchange rates at the balance sheet date. Equity accounts other than earnings generated
in current period are translated into RMB at the appropriate historical rates. Revenues, expenses, gains and losses are translated into RMB at
the average rates of exchange for the year. The resulting foreign currency translation adjustments are recorded in accumulated other
comprehensive income as a component of shareholders’ equity.

(e)          Convenience translation

The Company’s business is primarily conducted in the PRC and almost all of the Company’s revenues are denominated in RMB.

However, periodic reports made to shareholders will include current period amounts translated into US dollars using the then current exchange
rates, solely for the convenience of the readers outside the PRC. Translations of balances in the consolidated balance sheets, consolidated
statements of comprehensive income and consolidated statements of cash flows from RMB into US dollars as of and for the year ended
December 31, 2022 were calculated at the rate of US$1.00=RMB6.8972, representing the noon buying rate set forth in the H.10 statistical
release of the U.S. Federal Reserve Board on December 30, 2022. No representation was made that the RMB amounts could have been, or
could be, converted, realized or settled into US$ at that rate on December 31, 2022, or at any other rate.

F-18

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(f)          Cash and cash equivalents

Cash and cash equivalents consist of cash on hand and highly liquid investments which are unrestricted as to withdrawal or use, and

which have maturities of three months or less when purchased.

(g)          Restricted cash

Restricted cash represents secured deposits held in designated bank accounts for issuance of bank acceptance notes, settlement of

derivatives and commencement of construction.

(h)          Accounts receivable, net

Accounts receivable mainly consists of amount due from the Company’s customers, which is recorded net of allowance for credit

losses.

(i)           Short-term and long-term investment

Short-term investment primarily comprises of interest rate swaps, dual currency notes/deposits (“DCN/DCD”), time deposits with

maturities between three months and one year, and investments in wealth management products with variable interest rates. Long-term
investment comprises of time deposits and investments in wealth management products with maturities more than one year.

DCN/DCD and interest rate swaps purchased by the Company to earn interest and manage foreign currency risks are structured

products offered by financial institutions with original maturities less than one year and written foreign exchange options embedded.

The Company classifies its investments as held-to-maturity securities when the Company expects to receive all the principles and has

the positive intent and ability to hold them to maturity. The Company records all other investments at fair value. The fair values of the
investments are measured based on market-based redemption prices which are level 2 inputs provided by the selling banks. Changes in fair
value of the investments are recorded as gain or loss from fair value changes of financial instruments in the consolidated statements of
comprehensive income.

RMB904,000 and RMB900,000 of short-term and long-term investments were used as collaterals to issue bank acceptance draft as of

December 31, 2021 and 2022, respectively.

F-19

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(i)           Short-term and long-term investment (Continued)

The Company utilized a forward-looking CECL model to assess the credit loss of financial instruments measured at amortized cost.

Based upon the Company’s assessment of various factors, including historical experience, credit quality of the related financial institutions, and
other factors that may affect its ability to collect the short-term investment, the Company determined there were no credit losses for the years
ended December 31, 2020, 2021 and 2022.

The Company recorded interest income from the held-to maturity investments of RMB329,812, RMB212,713 and RMB209,061 , and

fair value changes from investments carried at fair value of RMB2,948 (loss), RMB40,076 (gain) and RMB 70,437 (gain) in the consolidated
statements of comprehensive income for the years ended December 31, 2020, 2021, and 2022, respectively.

(j)           Foreign exchange options and forward contracts

The Company entered into certain foreign exchange options and forward contracts in 2021 and 2022 to protect against volatility of
future cash flows caused by the changes in foreign exchange rates. The foreign exchange options and forward contracts are accounted for as
derivatives and measured at fair value at each period end. The fair values of foreign exchange options and forward contracts are measured
based on market-based redemption prices which are level 2 inputs provided by the bank that sells such foreign exchange options and forward
contracts. The changes in fair value are recognized as gain or loss in the consolidated statements of comprehensive income.

Depending on the terms of the specific derivative instruments and market conditions, the Company’s derivative instruments may be

reflected as assets or liabilities at any particular point in time and recorded within prepayments and other current assets or other current
liabilities on the consolidated balance sheets.

The Company recorded a net gain of RMB12,833 and a net loss of RMB24,191 from fair value changes related to foreign exchange

options and forward contracts in the consolidated statements of comprehensive income for the year ended December 31, 2021 and 2022,
respectively.

(k)          Fair value

Fair value is considered to be the price that would be received from selling an asset or paid to transfer a liability in an orderly

transaction between market participants at the measurement date. When determining the fair value measurements for assets and liabilities
required or permitted to be recorded at fair value, the Company considers the principal or most advantageous market in which it would transact
and considers assumptions that market participants would use when pricing the asset or liability.

Authoritative literature provides a fair value hierarchy, which prioritizes the inputs to valuation techniques used to measure fair value
into three broad levels. The level in the hierarchy within which the fair value measurement in its entirety falls is based upon the lowest level of
input that is significant to the fair value measurement as follows:

Level 1 applies to assets or liabilities for which there are quoted prices in active markets for identical assets or liabilities.

F-20

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(k)          Fair value (Continued)

Level 2 applies to assets or liabilities for which there are inputs other than quoted prices included within Level 1 that are observable

for the asset or liability such as quoted prices for similar assets or liabilities in active markets; quoted prices for identical assets or liabilities in
markets with insufficient volume or infrequent transactions (less active markets); or model-derived valuations in which significant inputs are
observable or can be derived principally from, or corroborated by, observable market data.

Level 3 applies to assets or liabilities for which there are unobservable inputs to the valuation methodology that are significant to the

measurement of the fair value of the assets or liabilities.

The short-term financial instruments, which consist of cash and cash equivalents, restricted cash, accounts receivable, financing

receivable, time deposits and wealth management products recorded in short-term investments, amounts due from related parties, other current
assets, accounts payable, amounts due to related parties, short-term bank borrowings, notes payable and other current liabilities, except for the
derivative instruments measured at fair value and presented in the following table, are recorded at costs less credit loss allowance when
applicable, which approximate their fair values due to the short-term nature of these financial instruments. The carrying values of non-current
restricted cash, long-term financing receivables and long-term investment approximate their fair values as their interest rates are comparable to
the prevailing interest rates in the market.

The Company measures at fair value its financial assets and liabilities by using a fair value hierarchy that prioritizes the inputs to

valuation techniques used to measure fair value.

As of December 31, 2021 and 2022, wealth management products, DCN/DCD, interest rate swap and derivative instruments are
measured and recorded at fair value initially and on a recurring basis in periods subsequent to their initial recognition and are as follows:

Significant Other Observable Inputs (Level 2)

Short-term investments

DCN/DCD and interest rate swap
Wealth management products

Long-term investments

Wealth management products

Derivative assets recorded within prepayments and other current assets

Foreign exchange forward contracts

Derivative liabilities recorded within other current liabilities

Foreign exchange option contracts
Foreign exchange forward contracts

F-21

As of December 31, 

2021
RMB

69,160  

—

—

242  

—
—  

2022
RMB

835,896
4,077,716

1,653,276

—

31,155
1,754

    
    
 
 
 
 
 
 
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(k)          Fair value (Continued)

The Company measures an equity method investment at fair value on a nonrecurring basis when it is deemed to be impaired. The fair

value of the investment is determined based on valuation techniques using the best information available, which may include future
performance projections, discount rate and other assumptions that are significant to the measurements of fair value. An impairment charge to
the investment is recorded when the carrying amount of the investment exceeds its fair value and this condition is determined to be other-than-
temporary.The impairment of equity method investments was nil, nil and RMB4,559 during the years ended December 31, 2020, 2021 and
2022, respectively.

The carrying values of the Company’s equity investments without readily determinable fair values are measured at cost, less any

impairment, plus and minus changes resulting from observable price changes in orderly transactions for identical or similar investments. The
Company recognized impairment losses of nil, nil and RMB21,769 related to equity investments without readily determinable fair values for
the years ended December 31, 2020, 2021 and 2022, respectively (Note 8).

Certain non-financial assets are measured at fair value on a nonrecurring basis, including property, plant, and equipment, right-of-use
assets, goodwill and intangible assets and they are recorded at fair value only when impairment is recognized by applying unobservable inputs
such as forecasted financial performance, discount rate, and other significant assumptions to the discounted cash flow valuation methodology.

(l)           Financing receivables, net

The Company provides financial services to its network partners with credit terms generally ranging from three months to three years.
The balances reported in the consolidated balance sheets were at the outstanding principal amount less allowance of credit losses. The accrued
interest receivables are also included in financing receivables as of the balance sheet date. The Company developed a forward looking CECL
model based on the conditions of collaterals and guarantees for financing receivables, historical experiences, credit quality of the borrowers,
current economic conditions and the borrowers’ operating results, forecasts of future economic conditions, and other factors that may affect its
ability to collect from the borrowers. RMB 26,177 and RMB 58,768 of allowance of credit losses relating to short-term financing receivables,
and RMB 37,416 and RMB 40,340 relating to long-term financing receivables were recorded as of December 31, 2021 and 2022, respectively.
The expected credit loss recognized for financing receivables was RMB20,635, RMB19,703 and RMB35,515 for the years ended December
31, 2020, 2021 and 2022, respectively. Interest income generated from the financing receivables was recorded as revenue in the amounts of
RMB125,963, RMB183,709, and RMB168,395 for the years ended December 31, 2020, 2021 and 2022, respectively.

(m)         Property and equipment, net

Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the

following estimated useful lives:

Leasehold improvements
Furniture, office and electric equipment
Machinery and equipment
Vehicles
Buildings

Lesser of lease term or estimated useful life of 3 years
3 to 5 years
10 years
5-10 years
20 years

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(n)         Intangible assets

Intangible assets include customer relationship acquired in a business combination which are recognized initially at fair value at the

date of acquisition and are carried at cost less accumulated amortization. Amortization of customer relationship is computed using the straight-
line method over 10 years. The useful life of customer relationship was estimated to be 10 years based on the nature of the customer base and
average attrition rate.

(o)         Investments in equity investees

Investments in equity investees of the Company are comprised of investments in privately-held companies. The Company uses the

equity method to account for an equity investment over which it has significant influence but does not own a majority equity interest or
otherwise control. The Company records equity method adjustments in share of profits and losses. Equity method adjustments include the
Company’s proportionate share of investee income or loss, impairments, and other adjustments required by the equity method. Dividends
received are recorded as a reduction of carrying amount of the investment. Cumulative distributions that do not exceed the Company’s
cumulative equity in earnings of the investee are considered as a return on investment and classified as cash inflows from operating activities.
Cumulative distributions in excess of the Company’s cumulative equity in the investee’s earnings are considered as a return of investment and
classified as cash inflows from investing activities. The Company continually reviews equity method investments to determine whether a
decline in fair value to below the carrying value is other-than-temporary. The primary factors the Company considers in determination are the
duration and severity of the decline in fair value; the financial condition, operating performance and the prospects of the equity investee; and
other company specific information such as recent rounds of financing. If the decline in fair value is deemed to be other-than-temporary, the
carrying value of the equity investment is written down to fair value.

The Company’s equity investments without readily determinable fair values, which do not qualify for net asset value (“NAV”)
practical expedient and over which the Company does not have the ability to exercise significant influence through the investments in common
stock or in substance common stock, are accounted for under the measurement alternative in accordance with Accounting Standards Update
(“ASU”) 2016-01 “Recognition and Measurement of Financial Assets and Liabilities” (the “Measurement Alternative”). Under the
Measurement Alternative, the carrying value is measured at cost, less any impairment, plus and minus changes resulting from observable price
changes in orderly transactions for identical or similar investments.

(p)          Impairment of long-lived assets

The Company evaluates the recoverability of long-lived assets with determinable useful lives whenever events or changes in
circumstances indicate that an asset’s carrying amount may not be recoverable. Impairment exists when the sum of the expected future net cash
flows is less than the carrying value of the asset being evaluated. Impairment loss is calculated as the amount by which the carrying value of the
asset exceeds its fair value. Fair value is estimated based on various valuation techniques and significant assumptions such as future cash flows
over the life of the asset being evaluated. These assumptions require significant judgment and may differ from actual results. No impairment
charge was recognized for the years ended December 31, 2020, 2021 and 2022.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(q)         Goodwill

Goodwill is recognized for the excess of the purchase price over the fair value of net assets of business acquired. Several factors give
rise to goodwill in the Company’s acquisitions, such as the expected benefit from synergies of the combination and the existing workforce of
the acquired businesses. Unless circumstances otherwise indicate, goodwill is reviewed annually at December 31 for impairment. In evaluation
of goodwill impairment, the Company performs a qualitative assessment to determine if it is more likely than not that the fair value of a
reporting unit is less than its carrying amount. Based on the qualitative assessment, if it is more likely than not that the fair value is less than the
carrying amount, the Company performs a quantitative assessment to identify goodwill impairment and measure the amount of a goodwill
impairment loss to be recognized. The impairment test is performed as of year-end or if events or circumstances changes indicate that it is more
likely than not that goodwill is impaired .

The Company had two reporting units, the express delivery business and the freight forwarding business, for purposes of allocating

and testing goodwill for the years ended December 31, 2020, 2021 and 2022. The Company conducted qualitative assessment to determine
whether it is necessary to perform a quantitative goodwill impairment test. In assessing the qualitative factors, the Company considered the
impact of key factors such as changes in the general economic conditions including the impact of COVID-19, changes in industry and
competitive environment, stock price, actual revenue performance compared to previous years, and cash flow projection. Based on the results
of the qualitative assessment completed as of December 31, 2020, 2021 and 2022,the Company determined it was not more likely than not that
the fair value of each reporting unit was less than its carrying amount. Therefore, no quantitative assessment was performed and no impairment
charge was recognized for the years ended December 31, 2020, 2021 and 2022.

(r)          Share-based compensation

The Company grants share options, ordinary share units and restricted share units to eligible employees, management and directors

and accounts for these share-based awards in accordance with ASC 718 Compensation—Stock Compensation.

Employees’ share-based awards are measured at the grant date fair value of the awards and recognized as expenses a) immediately at

grant date if no vesting conditions are required; or b) over the requisite service period, which is the vesting period, net of forfeitures. The
Company elects to recognize forfeitures when they occur. When there is a modification of the terms and conditions of an award, the Company
measures the pre-modification and post-modification fair value of the share-based awards as of the modification date and recognizes the
incremental value and the remaining unrecognized compensation expenses as compensation cost over the remaining service period. The fair
values of share option, ordinary share units and restricted share units are determined based on the closing market price of the underlying shares
on the grant date.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(s)          Treasury shares

Treasury shares represent ordinary shares repurchased by the Company that are no longer outstanding and are held by the Company.
The repurchase of ordinary shares is accounted for under the cost method whereby the entire cost of the acquired stock is recorded as treasury
stock. When treasury stock is retired, treasury stock is reduced by the cost of such stock on the first-in, first-out basis and an excess of
repurchase price over par or stated value is allocated between additional paid-in capital and retained earnings.

(t)           Revenue recognition

The Company derives revenues from its express delivery services primarily provided to its network partners, including parcel sorting
and line-haul transportation, as well as direct express delivery services provided to certain enterprise customers, including vertical e-commerce
and traditional merchants, on a much smaller scale, in connection with the delivery of their products to end consumers. The Company also
provides freight forwarding services to its customers. Revenues generated from express delivery services and freight forwarding services are
recognized over time as the Company performs the services.

Revenues also include sales of accessories, such as portable barcode readers and ZTO-branded packing supplies and apparels.
Revenues are recognized when control of the product is transferred to the customer and in an amount the Company expects to earn in exchange
for the product.

Disaggregation of revenue

Express delivery services
Freight forwarding services
Sale of accessories
Others
Total revenues

Performance obligations

2020

Year Ended December 31, 

2021

RMB

%     

RMB

%     

RMB

21,900,201
1,862,689  
1,133,712  
317,688  
25,214,290  

86.9
7.4  
4.5  
1.2  
100.0  

27,450,922
1,529,601  
1,231,283  
194,033  
30,405,839  

90.3
5.0  
4.0  
0.7  
100.0  

32,575,698
1,212,677
1,384,674
203,947
35,376,996

2022

US$

4,723,032
175,822
200,759
29,569
5,129,182

%

92.1
3.4
3.9
0.6
100

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer, and is the basis of revenue
recognition in accordance with U.S. GAAP. The customer generally contracts with the Company for distinct services. Substantially all of the
Company’s service contracts include only one performance obligation, the express delivery or freight forwarding services.

Satisfaction of performance obligations

The Company generally recognizes revenue over time as the Company performs the services stipulated in the contract because of the
continuous transfer of control to the customer. The customers receive the benefit of the services as the goods are transported from one location
to another. That is, if the Company was unable to complete the delivery, the service that was already performed by the Company would not
need to be reperformed. As such, revenue is recognized based on the extent of progress towards completion of the performance obligation. It
normally takes one to seven days for the Company to complete the performance obligation.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(t)            Revenue recognition (Continued)

Variable consideration

The Company provides customers with certain volume-based incentives in relation to express delivery services, which represent

variable considerations and are recorded as reductions to the related revenue. The Company estimates the variable considerations in the most
likely amounts it expects to earn. As the incentives are generally determined on a monthly basis, the uncertainty in estimating the variable
considerations to be recorded is very limited.

Principal vs. agent considerations

In its express delivery services provided to pickup outlets, the Company utilizes delivery outlets operated by its network partners to

perform the dispatching services. The Company only fulfills parcel sorting and line-haul transportation services. U.S. GAAP requires the
Company to use a control-model approach to evaluate whether the Company performs services directly to the customers (as a principal) or
arranges for services to be provided by another party (as an agent). Based on an evaluation of the control model, the Company has determined
that it acts as a principal in providing sorting and line haul transportation services to the pickup outlets as the Company is primarily responsible
for the delivery of parcels between sorting hubs and has the ability to control the related services. The Company acts as an agent for
dispatching services as it arranges for such services to be provided by the delivery outlets. Therefore, the revenue is recorded net of the
dispatching fees paid to the delivery outlets.

The Company also provides express delivery services to certain enterprise customers. According to the contracts with the enterprise

customers, the Company is primarily responsible for and has control over the entire delivery process including the dispatching services.
Therefore, the Company has determined that it acts as a principal for all the express delivery services provided to enterprise customers and
accordingly, has recorded revenue on a gross basis, including the dispatching fees paid to the delivery outlets.

Contract assets and liabilities

Contract assets include billed and unbilled receivables resulting from in-transit parcels, which were recorded in accounts receivable

and not material as of December 31, 2021 and 2022.

Contract liabilities consist of advance payments, which were recorded in advances from customers and not material as of December

31, 2021 and 2022.

Practical expedients and exemptions

The Company elects not to disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length

of one year or less (ii) contracts for which the Company recognizes revenues at the amount which it has the right to invoice for services
performed and (iii) contracts with variable consideration related to wholly unsatisfied performance obligations.

(u)         Cost of revenues

Cost of revenues mainly consists of the following:

● line-haul transportation costs, including payments to outsourced transportation companies, as well as costs associated with the
Company’s own transportation infrastructure, including labor costs of truck drivers, depreciation of self-owned trucks, airfare
cost, fuel cost, and road toll,

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(u)          Cost of revenues (Continued)

● operating costs for the ZTO delivery IT platform,

● cost of hub operations, such as operators’ labor costs and depreciation and lease costs,

● cost of accessories including portable barcode readers, thermal papers and packaging materials, and

● cost of freight forwarding services, including cost of line-haul transportation and cargo handling costs.

(v)          Income taxes

The Company accounts for income taxes using the asset and liability method. Under this method, deferred income taxes are
recognized for temporary differences between the tax basis of assets and liabilities and their reported amounts in the financial statements. Net
operating losses are carried forward by applying enacted statutory tax rates applicable to future years when the reported amounts of the asset or
liability are expected to be recovered or settled. Deferred tax assets are reduced by a valuation allowance when, based upon the weight of
available evidence, it is more likely than not that some portion or all of the deferred tax assets will not be realized. The Company recognizes
the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained upon examination by the
taxing authorities, based on the technical merits of the position.

(w)         Comprehensive income

Comprehensive income is defined to include all changes in equity from transactions and other events and circumstances excluding

transactions resulting from investments by shareholders and distributions to shareholders. For the years presented, the Company’s
comprehensive income includes net income and foreign currency translation adjustments and is presented in the consolidated statements of
comprehensive income.

(x)          Leased assets

As a lessee

The Company leases office space, sorting hubs and warehouse facilities in different cities in the PRC under operating leases.

Under ASU No. 2016-02 “Leases” (ASC 842), the Company determines whether an arrangement constitutes a lease and records lease
liabilities and right-of-use (“ROU”) assets on its consolidated balance sheets at the lease commencement. The Company measures the operating
lease liabilities at the commencement date based on the present value of remaining lease payments over the lease term, which was computed
using the Company’s incremental borrowing rate, an estimated rate the Company would be required to pay for a collateralized borrowing equal
to the total lease payments over the lease term. The Company measures the operating lease ROU assets based on the corresponding lease
liability adjusted for payments made to the lessor at or before the commencement date, and initial direct costs it incurs under the lease. The
Company begins recognizing operating lease expense based on lease payments on a straight-line basis over the lease term when the lessor
makes the underlying asset available to the Company. After considering the factors that create an economic incentive, the Company does not
include renewal option periods in the lease term for which it is not reasonably certain to exercise. The carrying amount of lease liabilities is
remeasured if there is a modification, e.g. a change in the lease term or a change in the in-substance fixed lease payments.

The Company determines its land use right agreements contain operating leases of land under ASC 842. However, this determination

does not result in any changes to the accounting for land use rights as the cost for land use rights are fully prepaid and no liabilities would be
recorded.

F-27

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

2. Summary of Significant Accounting Policies (Continued)

(x)          Leased assets (continued)

As a lessor

The Company’s lessor arrangements include operating leases of land and buildings to its network partners. The Company recognizes

the underlying assets and records the lease payments as income over the lease term on a straight-line basis.

(y)         Concentration of credit risk

Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash and cash

equivalents, accounts receivable, financing receivables, short-term investment, advances to suppliers, long-term investment and long-term
financing receivables. The Company places its cash and cash equivalents, short-term investment and long-term investment with reputable
financial institutions. Accounts receivable primarily comprise amounts receivable from enterprise customers. Financing receivables primarily
comprise financing receivables from network partners. The Company performs on-going credit evaluations of the financial condition of its
counter parties and establishes an allowance for credit losses estimated based on factors surrounding the credit risk of specific entities and other
relevant information. The allowance amounts were immaterial for all the periods presented.

(z)          Earnings per share

Basic earnings per share are computed by dividing income attributable to holders of ordinary shares by the weighted average number

of ordinary shares outstanding during the years.

Diluted earnings per ordinary share reflects the potential dilution that could occur if securities or other contracts to issue ordinary

shares were exercised or converted into ordinary shares, which consist of the ordinary shares issuable upon the conversion of the convertible
senior notes (using the if-converted method). Ordinary share equivalents are excluded from the computation of diluted earnings per ordinary
share if their effects would be anti-dilutive.

On October 27, 2016, the Company’s shareholders voted in favor of a proposal to adopt a dual-class share structure, pursuant to which

the Company’s authorized share capital were reclassified and redesignated into Class A ordinary shares and Class B ordinary shares. Both
Class A ordinary shares and Class B ordinary shares are entitled to the same dividend right, as such, this dual class share structure has no
impact to the earnings per share calculation. Basic earnings per share and diluted earnings per share are the same for each Class A ordinary
shares and Class B ordinary shares.

(aa)       Recently Issued Accounting Pronouncement

In March 2022, the FASB issued ASU 2022-02, Troubled Debt Restructurings (“TDRs”) and Vintage Disclosures (Topic 326):

Financial Instruments – Credit Losses. This amended guidance will eliminate the accounting designation of a loan modification as a TDR,
including eliminating the measurement guidance for TDRs. The amendments also enhance existing disclosure requirements and introduce new
requirements related to modifications of receivables made to borrowers experiencing financial difficulty. Additionally, this guidance requires
entities to disclose gross write-offs by year of origination for financing receivables, such as loans and interest receivable. The ASU is effective
January 1, 2023, and is required to be applied prospectively, except for the recognition and measurement of TDRs which can be applied on a
modified retrospective basis. The Company does not expect the adoption of this ASU to have a material impact on the consolidated financial
statements and related disclosures.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

3. Prepayments and Other Current Assets

Prepayments and other current assets consist of the following:

Input value added tax (“VAT”)
Prepaid expenses
Accrued interest income
Deposits
Others
Total

4. Property and Equipment, Net

Property and equipment, net consist of the following:

Buildings
Machinery and equipment
Leasehold improvements
Vehicles
Furniture, office and electric equipment
Construction in progress
Total
Accumulated depreciation
Property and equipment, net

As of December 31, 

2021
RMB
2,290,932
133,017
103,504
152,846
462,069
3,142,368

2022
RMB
2,296,167
119,935
199,686
130,731
399,859
3,146,378

As of December 31, 

2021
RMB
11,728,192
6,378,741
769,215
6,184,635
765,551
5,571,941
31,398,275
(6,468,378)
24,929,897

2022
RMB
14,995,857
7,328,207
923,285
6,101,948
850,836
7,372,605
37,572,738
(8,759,534)
28,813,204

Depreciation expenses were RMB1,758,638, RMB2,102,310 and RMB2,540,899 for the years ended December 31, 2020, 2021 and

2022, respectively.

As of December 31, 2021 and 2022, the title certificates for certain buildings of the Company with an aggregate net book value of

approximately RMB6,555,658 and RMB4,909,234, respectively, had not been obtained.

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5. Land Use Rights, Net

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

There is no private land ownership in China. Companies or individuals are authorized to possess and use the land only through land

use rights granted by the PRC government. Land use rights are amortized using the straight-line method over the lease term of around 50 years
or less. The weighted average remaining lease term is 44 years as of December 31, 2022.

Cost
Less: Accumulated amortization
Land use rights, net

As of December 31, 

2021
RMB
5,697,337
(361,788)
5,335,549

2022
RMB

5,922,514
(479,563)
5,442,951

Amortization expenses for land use rights were RMB75,627, RMB113,260 and RMB123,450 for the years ended December 31, 2020,

2021 and 2022, respectively.

As of December 31, 2021 and 2022, the title certificates for certain land use rights of the Company with carrying value of

approximately RMB92,089 and RMB103,453, respectively, had not been obtained.

6. Operating Leases

1)

Lease as lessee

The Company leases office space, sorting hubs and warehouse facilities under non-cancellable operating lease agreements that expire

at various dates through December 2034. During the three years ended December 31, 2020, 2021 and 2022, the Company incurred rental
expenses related to fixed operating lease costs amounting to RMB 361,098, RMB 388,450 and RMB370,385, respectively. No variable lease
cost existed.

Supplemental information related to leases within the consolidated balance sheets are as follows:

Operating lease right-of-use assets

Current operating lease liabilities
Non-current operating lease liabilities
Total operating lease liabilities

Weighted average remaining lease term (in years)

     As of December 31, 

2021

RMB

As of December 31, 
2022

RMB

897,238

250,995
556,091
807,086

5

808,506

229,718
510,349
740,067

5

Weighted average discount rate

4.26 %

4.31 %  

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

6. Operating Leases (Continued)

1)

Lease as lessee (Continued)

Supplemental cash flow information related to leases for the years ended December 31, 2021 and 2022 are as follows:

Cash paid for amounts included in measurement of liabilities:

Operating cash flows from operating leases

Right-of-use assets obtained in exchange for lease liabilities:

Operating leases

Right-of-use assets decreased (increased) due to lease modifications:

Operating leases

Year ended
December 31, 
2021
RMB

Year ended
December 31, 
2022
RMB

351,218

375,329

(8,613)

348,672

291,000

44,797

The following is a maturity analysis of the annual undiscounted cash flows as of December 31, 2021 and December 31, 2022:

Within one year
Within a period of more than one year but not more than two years
Within a period of more than two years but not more than three years
Within a period of more than three years but not more than four years
Within a period of more than four years but not more than five years
More than five years
Total lease commitment
Less: Imputed interest
Total operating lease liabilities
Less: Current operating lease liabilities
Long-term operating lease liabilities

As of
December 31, 2021
RMB

As of
December 31, 2022
RMB

254,219
170,612
164,966
109,394
95,021
104,362
898,574
91,488
807,086
250,995
556,091

227,647
179,784
133,299
118,142
47,397
125,054
831,323
91,256
740,067
229,718
510,349

Under ASC 842, land use rights agreements are also considered as operating lease contracts. See Note 5 for separate disclosures

related to land use right.

2)

Lease as lessor

The Company rents land and buildings to network partners under non-cancellable operating lease agreements that expire at various

dates through December 2037. All of the Company’s leasing arrangements as lessor are classified as operating leases. Rental income is
recognized on a straight-line basis over the rental period. During the years ended December 31, 2020, 2021 and 2022, the Company recorded
rental income amounting to RMB81,348, RMB128,074 and RMB178,761, respectively.

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7. Goodwill

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

The carrying amount of goodwill by reporting units as of December 31, 2021 and 2022 are as follows:

Balance at December 31, 2021 and 2022

8. Investments in equity investees

The Company’s investments in equity investees comprise the following:

Investments accounted for under equity method:

ZTO Supply Chain Management Co., Ltd. (“ZTO LTL”) (1)
ZTO Yun Leng Network Technology (Zhejiang) Co., Ltd. (“ZTO YL”) (2)
Tonglu Antong Management LLP (“Antong”) (3)
Others
Total investments accounted for under the equity method

Investments accounted for as equity investments without readily determinable fair values:

Cai Niao Smart Logistics Network Limited (“Cai Niao”) (4)
Zhejiang Yizhan Network Technology Co., Ltd. (“Cainiao Post”) (4)
Zhijiang New Industries Limited (“ZJ New Industries”) (4)
ZTO Supply Chain Management Co., Ltd. (“ZTO LTL”) (1)
Others
Total investments accounted for equity investments without readily determinable fair values

Total investments in equity investees

(1)

ZTO LTL

Express
Delivery
RMB
4,157,111

Freight
     Forwarding     
RMB
84,430

Total
Amount
RMB
4,241,541

As of December 31, 

2021
RMB

70,198
75,979
77,878
196,744  
420,799  

1,026,926
1,075,000
500,000
550,300
157,423
3,309,649
3,730,448

2022
RMB

152,549
51,420
146,051
220,336
570,356

1,116,085
1,075,000
500,000
578,105
110,998
3,380,188
3,950,544

ZTO LTL is engaged in provision of less-than-truckload transportation services in China. The Company obtained significant influence
over ZTO LTL through owning 18% equity interest in common stock of ZTO LTL at a total consideration of US$14,017 (RMB 96,678), which
is accounted for using the equity method. The Company also invested US$83,817 (RMB578,105) in preferred stock of ZTO LTL, which is
accounted for under the Measurement Alternative as the underlying preferred shares are not considered in-substance common stock and have
no readily determinable fair value.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

8. Investments in equity investees (Continued)

(2)

ZTO YL

The Company obtained significant influence over ZTO YL through owning 18% equity interest of ZTO YL at a total consideration of

RMB90,000, which is accounted for using the equity method.

(3)

Antong

In 2021 and 2022, the Company invested RMB70,000 and RMB49,000 in Tonglu Antong Management LLP, respectively. As a limited

partner, the Company has ability to exercise significant influence over operating activities of Antong but doesn’t have controlling financial
interest in it. Therefore, the investment is accounted for using the equity method.

(4)

Investments accounted for as equity investments without readily determinable fair values

The Company obtained 1% equity interest of Cai Niao, which provides a platform that connects with a network of logistics providers

through a proprietary logistics information system and facilitates the delivery of packages across the PRC. The Company cannot exercise
significant influence over the investee, therefore, accounts for the investment as an equity investment without readily determinable fair values.

In May 2018, the Company entered into a subscription and contribution agreement with four other leading express delivery companies

in the PRC, to obtain 15% equity interest in Cainiao Post, Cai Niao’s network of last-mile delivery stations, in an amount of RMB1,075,000.
Since the Company cannot exercise significant influence over Cainiao Post, this investment is accounted for as an equity investment without
readily determinable fair values.

In October 2018, the Company entered into an investment agreement with several investment corporations to establish a new
investment company, named ZJ New Industries and obtained 2% equity interest in ZJ New Industries at a total consideration of RMB500,000.

The Company recognized impairment losses totaling nil, nil, and RMB26,328 related to equity investments for the years ended

December 31, 2020, 2021 and 2022, respectively.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

9. Intangible Assets, Net

Customer relationships
Less: accumulated amortization
Customer relationships, net

As of December 31, 

2021
RMB

61,973  
(26,339) 
35,634  

2022
RMB

61,973
(32,536)
29,437

Amortization expenses for customer relationships acquired through the business combination of COE Business were RMB6,197,

RMB6,198 and RMB 6,197 for the years ended December 31, 2020, 2021 and 2022, respectively.

The estimated amortization expenses for each of the five succeeding fiscal years and thereafter are as follows:

2022
2023
2024
2025
2026
Total

10. Other Current Liabilities

Other current liabilities consist of the following:

Payables related to property and equipment
Deposits from network partners(1)
Salary and welfare payable
Payables to individual couriers(2)
Construction deposits
Payables to network partners(3)
Accrued expenses
VAT and surcharge payable
Others
Total

Years ended
December 31, 
RMB

6,197
6,197
6,197
6,197
4,649
29,437

As of December 31, 

2021
RMB
1,788,628
1,087,087
1,047,517
640,273
99,727
237,191
199,639
189,771
504,547
5,794,380

2022
RMB
1,874,562
1,479,027
1,179,917
779,481
173,874
228,213
345,468
110,176
554,025
6,724,743

(1) Deposits from network partners represent the waybill deposits collected from the pickup outlets operated by network partners. The

deposits will be refunded when the parcels are delivered to the recipients.

(2) Payables to individual couriers represent the amount to be paid by the Company to individual couriers on behalf of its network partners for

their last mile dispatch.

(3) Payables to network partners represent the amount collected by the Company on behalf of its network partners in the provision of express

delivery services.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

11. Short-term Bank Borrowings

Short-term bank borrowings consist of the following:

The PRC domestic commercial banks
Oversea commercial banks
Total

2021
RMB
2,821,457
637,260
3,458,717  

2022
RMB
5,394,423
—
5,394,423

The weighted average interest rates of the short-term bank borrowings were 2.71% and 2.21% for the years ended December 31, 2021

and 2022, respectively. The borrowings are repayable within one year.

12. Convertible senior notes

On August 29, 2022, the Company issued US$1,000,000 of Convertible Senior Notes (“the Notes”). The Notes will mature on

September 1, 2027 and bear interest at a rate of 1.5% per year, payable semiannually in arrears on March 1 and September 1 of each year,
beginning on March 1, 2023.

Holders of the Notes have the option to convert the Notes, in integral multiples of US$1 principal amount, at any time prior to the

close of business on the fifth scheduled trading day immediately preceding the maturity date. The Notes can be converted into the Company’s
ADSs at an initial conversion rate of 31.6296 of the Company’s ADSs per US$1 principal amount of the Notes (equivalent to an initial
conversion price of US$31.62 per ADS). Upon conversion, the Company will pay or deliver, as the case may be, cash, ADSs, or a combination
of cash and ADSs, at its selection.

The holders may require the Company to repurchase for cash all or part of the Notes on September 2, 2025 (the “repurchase date”) at a

repurchase price equal to 100% of the principal amount of the notes to be repurchased, plus accrued and unpaid interest to, but excluding, the
relevant repurchase date.

The Company did not identify any embedded features that are subject to separate accounting. The conversion option meets the scope

exception for derivative accounting as it is indexed to the Company’s own stock and classified in stockholders’ equity. Other embedded
features including the mandatory redemption feature and the contingent put option upon tax events or fundamental changes are considered
clearly and closely related to the debt host with no separate accounting required.

Therefore, the Company accounted for the Notes as a single liability under convertible senior note, non-current. Issuance costs related
to the Notes were recorded in consolidated balance sheet as a direct deduction from the principal amount of the Notes, and the discount caused
by issuance cost is amortized over the period from August 29, 2022, the date of issuance, to September 2, 2025, the first put date of the Notes,
using the effective interest method.

On August 29, 2022, the Company recorded the convertible senior notes as a long-term liability at face value (RMB6,910,000 or

US$1,000,000) net of issuance costs (RMB121,588 or US$17,596).

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

12. Convertible senior notes(Continued)

Capped Call Options

In connection with the Notes, the Company entered into privately-negotiated capped call transactions indexed to its own ordinary

shares with certain financial institutions based on the total offering US$1,000,000 of Convertible Senior Notes to reduce the potential dilution
to existing shareholders of the Company upon conversion of the Notes. The strike price will be US$31.62 per ADS with a cap price US$36.48
per ADS. The total premium paid by the Company for the capped call options was RMB 373,139 (equivalently US$54,000). The capped call
options are classified as stockholders’ equity and carried at the acquisition cost.

13. Income Tax

Under the current laws of the Cayman Islands, the Company is incorporated in the Cayman Islands and not subject to tax on income or

capital gain. Additionally, the Cayman Islands does not impose a withholding tax on payments of dividends to shareholders.

Under the current laws of the British Virgin Islands, the Company’s subsidiary incorporated in British Virgin Island is not subject

to tax.

Under the current Hong Kong Inland Revenue Ordinance, the Company’s subsidiaries domiciled in Hong Kong have applied a two-

tiered profits tax rate regime. The profits tax rate for the first HK$2 million of profits of corporations is 8.25%, while profits above that amount
is subject to the tax rate of 16.5%. Additionally, payments of dividends by the subsidiary incorporated in Hong Kong to the Company are not
subject to any Hong Kong withholding tax.

Under the Law of the People’s Republic of China on Enterprise Income Tax (“EIT Law”), the Company’s subsidiaries domiciled in the

PRC are subject to statutory rate of 25%. Certain enterprises will benefit from a preferential tax rate of 15% under the EIT Law if they qualify
as “high and new technology enterprises,” or HNTEs, or if they are located in applicable PRC regions including Qianhai Shenzhen-Hong Kong
Modern Service Industry Cooperation Zone or regions as specified in the Catalogue of Encouraged Industries in Western Regions (effective till
2030), or the Western Regions Catalogue, subject to certain general restrictions described in the EIT Law and the related regulations.

WFOE is qualified for HNTE status and therefore eligible for a preferential income tax rate of 15% (effective till 2022).

Ten of the Company’s subsidiaries, which are located in the municipalities or provinces of Chongqing, Sichuan, Guizhou, Yunnan and

Shaanxi, are qualified enterprises within the Catalog of Encouraged Industries in the Western Region and therefore eligible for the 15%
preferential income tax rate for the years ended December 31, 2020, 2021 and 2022. The preferential income tax rate will expire in December
2030.

According to Caishui (2021) No.30, Shenzhen Dayu International Logistics Co., Ltd, established in Qianhai Shenzhen-Hong Kong

Modern Service Industry Cooperation Zone, is entitled to a preferential tax rate of 15% until December 31, 2025.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

13. Income Tax (Continued)

The current and deferred portion of income tax expenses included in the consolidated statements of comprehensive income, which

were substantially attributable to the Company’s subsidiaries are as follows:

Current tax expenses
Deferred tax expenses (benefits)
Total

2020
RMB
961,802
(271,969)
689,833

Year ended December 31, 
2021
RMB
1,197,542
(192,091)
1,005,451

2022
RMB
1,388,714
244,616
1,633,330

Reconciliations of the differences between the PRC statutory income tax rate and the Company’s effective income tax rate for the

years ended December 31, 2020, 2021 and 2022 are as follows:

Statutory income tax rate
Preferential tax rates
Research & development super deduction
Non-deductible expenses
Non-taxable income
Different tax rates of operations in other jurisdictions
Valuation allowance on deferred tax assets
True up (1)
Others

Year ended December 31, 
2021
RMB

2020
RMB
25.00 %  
(6.70)%  
(1.87)%  
1.70 %  
(0.03)%  
(0.42)%  
0.07 %  
(4.05)%  
0.00 %  
13.70 %  

2022
RMB

25.00 %
(4.29)%
(2.42)%
0.66 %
0.00 %
0.40 %
0.10 %
0.25 %
0.01 %  
19.71 %

25.00 %  
(6.45)%  
(2.66)%  
1.57 %  
0.00 %
(0.07)%  
0.09 %  
0.04 %  
0.00 %  
17.52 %  

Note (1): WFOE applied for the Key Software Enterprise status in early 2020. After the approval by the relevant tax authority in September
2020, WFOE was entitled to a preferential tax rate of 10% retroactively for the year ended December 31, 2019, resulting in an income tax
expense decrease of RMB200,683 for the year ended December 31,2020.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

13. Income Tax (Continued)

The effect of the tax holiday on the income per share is as follows:

Tax saving amount due to preferential tax rates
Income per share effect- basic
Income per share effect- diluted

2020
RMB

538,014
0.68
0.68

As of December 31, 
2021
RMB

370,178
0.45
0.45

2022
RMB

355,489
0.44
0.43

The principal components of the Company’s deferred income tax assets and liabilities as of December 31, 2021 and 2022 are

as follows:

Deferred tax assets:

Accrued payroll and expense
Net loss carryforward
Financial subsidy
Depreciation for property and equipment
Unrealized gain from intragroup transactions
Provision for allowance for credit losses
Deferred tax assets in subtotal
Valuation allowance on deferred tax assets

Total deferred tax assets

Deferred tax liabilities:

Difference in basis of land use rights
Difference in basis of property and equipment
Difference in basis of intangible assets
Unrealized investment gain
Total deferred tax liabilities

As of December 31, 

2021
RMB

2022
RMB

334,833
455,944
9,739
96,565
34,112
24,081
955,274
(20,426)
934,848

(138,444)
(147,109)
(5,903)
(900)
(292,356)

188,826
362,443
15,790
137,440
28,986
58,076
791,561
(41,464)
750,097

(134,928)
(205,763)
(4,881)
(900)
(346,472)

The Company considers positive and negative evidence to determine whether some portion or all of the deferred tax assets will more

likely than not be realized. This assessment considers, among other matters, the nature, frequency and severity of recent losses, forecasts of
future profitability, the duration of statutory carryforward periods, and the history of operating loss or tax credit carryforwards expiring unused.
As of December 31, 2021 and 2022, valuation allowance of RMB20,426 and RMB41,464 were provided, respectively.

As of December 31, 2022, the Company had total tax loss carryforward in subsidiaries of RMB1,516,091 The tax loss carryforward of

the Company’s PRC subsidiaries and VIE were RMB1,262,696 as of December 31, 2022 which will expire from 2023 to 2027 if not used.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

13. Income Tax (Continued)

Uncertainties exist with respect to how the current income tax law in the PRC applies to the Company’s overall operations, and more
specifically, with regard to tax residency status. The EIT Law includes a provision specifying that legal entities organized outside of the PRC
will be considered residents for Chinese Income tax purposes if the place of effective management or control is within the PRC. The
implementation rules to the EIT Law provide that nonresident legal entities will be considered the PRC residents if substantial and overall
management and control over the manufacturing and business operations, personnel, accounting and properties, occurs within the PRC. Despite
the present uncertainties resulting from the limited PRC tax guidance on the issue, the Company does not believe that the legal entities
organized outside of the PRC within the Company should be treated as residents for EIT law purposes. If the PRC tax authorities subsequently
determine that the Company and its subsidiaries registered outside the PRC should be deemed resident enterprises, the Company and its
subsidiaries registered outside the PRC will be subject to the PRC income taxes, at a statutory income tax rate of 25%. The Company is not
subject to any other uncertain tax position.

According to the PRC Tax Administration and Collection Law, the statute of limitations is three years if the underpayment of taxes is
due to computational errors made by the taxpayer or withholding agent. The statute of limitations will be extended to five years under special
circumstances, which are not clearly defined (but an underpayment of tax liability exceeding RMB0.1 million is specifically listed as a special
circumstance). In the case of a related party transaction, the statute of limitations is ten years. There is no statute of limitations in the case of tax
evasion. From inception to 2021, the Company is subject to examination of the PRC tax authorities.

In accordance with the EIT Law, dividends, which arise from profits of foreign invested enterprises (“FIEs”) earned after January 1,
2008, are subject to a 10% withholding income tax. In addition, under tax treaty between the PRC and Hong Kong, if the foreign investor is
incorporated in Hong Kong and qualifies as the beneficial owner, the applicable withholding tax rate is reduced to 5%, if the investor holds at
least 25% in the FIE, or 10%, if the investor holds less than 25% in the FIE. A deferred tax liability should be recognized for the undistributed
profits of the PRC subsidiaries unless the Company has sufficient evidence to demonstrate that the undistributed dividends will be reinvested
and the remittance of the dividends will be postponed indefinitely. The Company plans to indefinitely reinvest undistributed profits earned from
its PRC subsidiaries in its operations in the PRC. Therefore, no withholding income taxes for undistributed profits of the Company’s
subsidiaries were provided as of December 31, 2021 and 2022.

Under applicable accounting principles, a deferred tax liability should be recorded for taxable temporary differences attributable to the

excess of financial reporting basis over tax basis in a domestic entity. However, recognition is not required in situations where the tax law
provides a means by which the reported amount of that investment can be recovered tax-free and the enterprise expects that it will ultimately
use that means. The Company completed its feasibility analysis on a method, which the Company will ultimately execute if necessary to
repatriate the undistributed earnings of the VIE without significant tax costs. As such, the Company does not accrue deferred tax liabilities on
the earnings of the VIE given that the Company will ultimately use the means.

Aggregate undistributed earnings of the Company’s PRC subsidiaries and VIE that are available for distribution were RMB21,705,144

and RMB 28,504,400 as of December 31, 2021 and 2022 respectively.

14. Share-Based Compensation

Employee Share Holding Platform

In June 2016, the Company established an employee share holding platform (the “Share Holding Platform”). The purpose of the Share
Holding Platform is to allow employees of the Company in the PRC to receive equity share incentives. ZTO ES Holding Limited (“ZTO ES”),
a British Virgin Islands company was established as a holding vehicle for the Company’s Share Holding Platform. Four limited liability
partnerships (“LLPs”) were established in the PRC as the shareholders of ZTO ES, ZTO ES and the LLPs have no activities other than
administering the plan and does not have employees.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

14. Share-Based Compensation (Continued)

Employee Share Holding Platform (Continued)

On June 28, 2016, the Company issued 16 million ordinary shares to ZTO ES. All shareholder rights associated with these 16 million

ordinary shares including but not limited to voting right and dividend right were waived until such time when the economic interests in the
ordinary shares are granted to the employees, through transfer of interests in the LLPs. Pursuant to the terms of the partnership agreement, a
recipient of limited partnership interests is entitled to indirectly all of the economic rights associated with the underlying ordinary shares of the
Company and accordingly, at the direction of the employee, the LLPs will sell the Company’s ordinary shares held in connection with the
limited partnership interest owned by the employee, and remit the proceeds to the employee. The other shareholder’s rights associated with the
Company’s ordinary shares held by the partnership may be exercised by the general partner of these LLPs. The Company referred to these
limited partner’s partnership interests as ordinary share units and five ordinary share units correspond to the indirect economic interest in one
ordinary share of the Company.

Pursuant to a board of director resolution, on March 28, 2017, 3,945,750 ordinary share units corresponding to 789,150 Company’s

ordinary shares were granted to certain employees at the consideration of nil. These awards are subject to vesting ratably over a period of three
years. The Company recorded the share-based compensation of RMB23,303 based on the market price of ordinary shares at US$12.88 on the
grant date in selling, general and administrative expenses in the consolidated statement of comprehensive income during each of the three years
thereafter.

In March 2020,2021 and 2022, 3,925,485, 3,178,835, and 3,934,355 ordinary share units corresponding to 785,097, 635,767, and

786,871 Company’s ordinary shares were granted to certain officers and employees,respectively. The consideration was nil for each of three
years. These share awards vested immediately upon grant. The Company recorded the share-based compensation of RMB139,308,
RMB135,778, and RMB109,614 based on the market price at US$25.32, US$32.83 and US$21.87 of ordinary shares on the respective grant
dates, in selling, general and administrative expenses in the consolidated statements of comprehensive income for the years ended December
31, 2020, 2021 and 2022, respectively.

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

14. Share-Based Compensation (Continued)

2016 Share Incentive Plan

On June 20, 2016, the Board also approved a 2016 share incentive plan (the “2016 Share Incentive Plan”) in order to provide

incentives to directors, executive officers and other employees of the Company, pursuant to which the maximum number of shares of the
Company available for issuance pursuant to all awards under the 2016 Share Incentive Plan shall be 3,000,000 ordinary shares.

In September 2016, the Board approved 2016 Share Incentive Plan (as amended and restated), the maximum aggregate number of

shares which may be issued pursuant to all awards under the 2016 Plan is initially 3,000,000, plus an annual increase, by an amount equal to
the least of (i) 0.5% of the total number of shares issued and outstanding on the last day of the immediately preceding fiscal year; (ii) 3,000,000
shares or (iii) such number of shares as may be determined by the board of directors.

Restricted share units

On March 28, 2017, the Company granted 679,645 restricted share units (“RSU”) at par value to certain director, executive offices and

employees pursuant to the 2016 Share Incentive Plan. These grants are subject to vesting ratably over a period of three years from the grant
date. The Company recorded the share-based compensation of RMB3,316 based on the market price of ordinary shares at US$12.88 on the
grant date in selling, general and administrative expenses in the consolidated statements of comprehensive income for the year ended December
31, 2020.

In March of 2020, 2021 and 2022, the Company granted 684,905, 525,595 and 497,956 RSUs at par value to certain director,

executive offices and employees pursuant to the 2016 Share Incentive Plan, respectively. These grants vested immediately upon grant. The
Company recorded the share-based compensation of RMB121,530, RMB112,249, and RMB 69,366 based on the market price of ordinary
shares at US$25.32, US$32.83 and US$21.87 on the respective grant dates in selling, general and administrative expenses in the consolidated
statements of comprehensive income for the years ended December 31, 2020, 2021 and 2022, respectively.

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15. Ordinary Shares

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

As disclosed in Note 14, on June 28, 2016, 16 million ordinary shares of the Company were issued to ZTO ES to establish a reserve

pool for future issuance of equity share incentive to the Company’s employees. All shareholder rights of these 16 million ordinary shares
including but not limited to voting rights and dividend rights are unconditionally waived until the corresponding ordinary share units are
transferred to the employees. While the ordinary shares were legally issued to ZTO ES, ZTO ES does not have any of the rights associated with
the ordinary shares. As such the Company accounted for these shares as issued but not outstanding ordinary shares until the waiver is released
by the Company, which occurs when Ordinary Shares Units are awarded to the employees. 6,811,546 and 6,024,675 ordinary shares transferred
to ZTO ES were considered issued but not outstanding as of December 31, 2021 and 2022, respectively.

On September 29, 2020, the Company successfully listed on the Main Board of the Hong Kong Stock Exchange with a global offering

of 51,750,000 Class A ordinary shares (including the exercise of the over-allotment option on October 22, 2020 ) at a public offering price of
HK$218.00. The Company received net proceeds of RMB9,763.8 million from this offering after deducting RMB79.2 million of underwriting
commissions and discounts and RMB77.4 million of the offering expenses payable by the Company. The Hong Kong-listed shares are fully
fungible with the Company’s American depositary shares (ADSs) listed on the New York Stock Exchange (one ADS representing one Class A
ordinary share).

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16. Earnings Per Share

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

Basic and diluted earnings per share for each of the years presented are calculated as follows:

Numerator:
Net income attributable to ordinary shareholders—basic
Plus: Interest expense of convertible senior notes
Net income attributable to ordinary shareholders—diluted
Shares (Denominator):
Weight average ordinary shares outstanding—basic
Plus:
Incremental weighted-average ordinary shares from assumed exercise of ordinary

share units and restricted share units using the treasury stock method

Dilutive effect of convertible senior notes
Weight average ordinary shares outstanding—diluted
Earnings per share—basic
Earnings per share—diluted

2020
RMB

Year ended December 31, 
2021
RMB

2022
RMB

4,312,213
—
4,312,213

4,754,827
—
4,754,827

6,809,056
45,809
6,854,865

796,097,532

819,961,265

809,442,862

49,972
—
796,147,504
5.42
5.42  

—
—
819,961,265
5.80
5.80

—
10,830,669
820,273,531
8.41
8.36

7,447,313, 6,811,546 and 6,024,675 ordinary shares transferred to ZTO ES were considered issued but not outstanding as of

December 31, 2020, 2021 and 2022, respectively, and therefore not included in the calculation of basic and dilutive earnings per share.

17. Related Party Transactions

The table below sets forth the major related parties and their relationships with the Company:

Name of related parties
Tonglu Tongze Logistics Ltd. and its subsidiaries
Shanghai Mingyu Barcode Technology Ltd.
ZTO Supply Chain Management Co., Ltd. and its subsidiaries
ZTO Cloud Warehouse Technology Co., Ltd. and its subsidiaries
ZTO Yun Leng Network Technology (Zhejiang) Co., Ltd. and its

subsidiaries

Relationship with the Company

Majority equity interests held by the employees of the Company
Controlled by brother of chairman of the Company
The Company’s equity investee
The Company’s equity investee
The Company’s equity investee

Zhejiang Tongyu Intelligent Industry Development Co., Ltd.
Zhongkuai (Tonglu) Future City Industrial Development Co., Ltd
Mr. Jianchang Lai
Tonglu Antong Management LLP
Mr. Du Wang

The Company’s equity investee
Controlled by chairman of the Company
Director and Vice President of Operations
The Company’s equity investee
Immediate families of Director and Vice President

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ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

17. Related Party Transactions (Continued)

(a)         The Company entered into the following transactions with its related parties:

Revenues:
Express delivery service revenue derived from Tonglu Antong Management LLP and its

subsidiaries

Transportation revenue from ZTO Cloud Warehouse Technology Co., Ltd. and its subsidiaries
Others

Cost of revenues:
Transportation service fees paid to ZTO Supply Chain Management Co., Ltd. and its

subsidiaries

Transportation service fees paid to Tonglu Tongze Logistics Ltd. and its subsidiaries
Transportation service fees paid to Zhongtong Yunleng Network Technology (Zhejiang) Co.,

Ltd. and its subsidiaries

Purchases of supplies from Shanghai Mingyu Barcode Technology Ltd.
Others

Other operating income:
Rental income from ZTO Supply Chain Management Co., Ltd. and its subsidiaries
Rental income from ZTO Cloud Warehouse Technology Co., Ltd. and its subsidiaries
Others

Other income:
Interest income related to loan receivables from Zhongkuai (Tonglu) Future City Industrial

Development Co., Ltd

Others

2020
RMB

Year ended December 31, 
2021
RMB

2022
RMB

—
45,286
4,072
49,358

47,491
331,288

—
197,302
—
576,081

28,720
17,215
999
46,934

—
847
847

38,202
68,716
5,224
112,142

56,624
52,260

5,853
235,808
51,409
401,954

29,688
33,390
8,453
71,531

39,000
2,435
41,435

694,758
291,584
51,662
1,038,004

459,013
—

56,325
237,252
44,666
797,256

45,876
53,115
20,677
119,668

33,962
8,071
42,033

In October and December 2021, the Company acquired 20.77% equity interest in certain subsidiaries from Mr. Jianchang Lai at a cash

consideration of RMB103,728. The difference between the consideration and the ownership interest obtained was RMB 29,799 recorded in
additional paid-in capital.

In December 2021, the Company sold its 100% shares in Zhejiang Xinglian Air Cargo Co., Ltd. to Zhongtong Yunleng Network
Technology (Zhejiang) Co., Ltd. at a cash consideration of RMB177,297. The Company recognized loss of RMB 2,532 on the disposal of
Zhejiang Xinglian.

In 2021, the Company purchased trucks from Tonglu Tongze Logistics Ltd. and its subsidiaries at an aggregate price of RMB 53,868.

In January 2022, the Company acquired 10% equity interest in a subsidiary from Mr. Du Wang at a cash consideration of RMB39,128.

The difference between the consideration and the carrying amount of non-controlling interests as of the acquisition date was RMB 5,060 and
recorded in additional paid-in capital.

F-44

    
    
    
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

17. Related Party Transactions (Continued)

(a)         The Company entered into the following transactions with its related parties: (Continued)

In September 2022, the Company sold its 100% equity interest in Jinhua Zhongrui Freight Forwarding Co., Ltd to ZTO Supply Chain

Management Co., Ltd. at a cash consideration of RMB291,400, resulting in a gain of RMB60,514.

In December 2022, the Company acquired 82% equity interests of Tuxi Technology Co.,Ltd from certain related parties and third

parties shareholders at a total cash consideration of RMB98,533, which approximately equals to the fair value of net assets acquired.

(b)          The Company had the following balances with its related parties:

Amounts due to related parties
Shanghai Mingyu Barcode Technology Ltd.
Tonglu Antong Management LLP and its subsidiaries
ZTO Supply Chain Management Co., Ltd.
Others
Total

As of December 31, 

2021
RMB

2022
RMB

3,049
9,651
9,983
103
22,786

20,249
28,887
—
2
49,138

Amounts due to related parties consisted of accounts payable to related parties for transportation, waybill material and deposits as of

December 31, 2021 and 2022, respectively.

Amounts due from related parties
ZTO Cloud Warehouse Technology Co., Ltd. and its subsidiaries (1)
ZTO Supply Chain Management Co., Ltd. (5)
Zhongtong Yunleng Network Technology (Zhejiang) Co., Ltd. and its subsidiaries (2)
Zhongkuai (Tonglu) Future City Industrial Development Co., Ltd. (3)
Others
Total
Amounts due from related parties-non current
Zhongkuai (Tonglu) Future City Industrial Development Co., Ltd. (3)
Zhejiang Tongyu Intelligent Industry Development Co., Ltd. (4)
Total

As of December 31, 

2021
RMB

41,118
—
49,501
—
43,371
133,990  

539,000
72,100
611,100

2022
RMB

55,061
101,432
53,504
75,000
29,486
314,483

500,000
77,140
577,140

Notes:
(1) The amount comprised a RMB12,500 one-year loan to this related party with 6.96% annualized interest rate and accounts receivable

generated from the transportation service provided by the Company.

F-45

    
    
 
   
  
 
    
    
 
  
 
Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

17. Related Party Transactions (Continued)

(b)          The Company had the following balances with its related parties: (Continued)

(2) The amount comprised other receivable generated from disposal of subsidiaries and net off account payable generated from the

transportation service that this related party and its subsidiaries provided to the Company.

(3) The amount comprised a three-year loan to this related party with 7.2% annualized interest rate. The balance of principle was

RMB500,000 as of December 31, 2021 and 2022 and interest receivable was RMB39,000 and RMB75,000 as of December 31, 2021 and
2022.

(4) The amount comprised a three-year loan to this related party with 7.2% annualized interest rate. The balance of principle was RMB70,000

as of December 31, 2021 and 2022.

(5) The amount comprised a RMB109,980 one -year loan to this related party with 6.96% annualized interest rate and net off account payable

generated from the transportation service that this related party and its subsidiaries provided to the Company.

18. Commitments and Contingencies Capital Commitments

The Company’s capital commitments primarily relate to commitments on construction of office building, sorting hubs and warehouse
facilities. Total capital commitments contracted but not yet reflected in the consolidated financial statements amounted to RMB5,813,823 and
RMB5,201,385 as of December 31, 2021 and 2022, respectively. All of these capital commitments will be fulfilled in the following years based
on the construction progress.

Investment commitments

The Company is committed to make further capital injection into certain investments in equity investees. Such investment

commitment amounted to approximately RMB124,410 and RMB25,610 as of December 31,2021 and 2022, respectively.

Contingencies

The Company is subject to periodic legal or administrative proceedings in the ordinary course of business. The Company does not

believe that any currently pending legal or administrative proceeding to which the Company is a party will have a material effect on its business
or financial condition.

The Company has not made adequate contributions to employee benefit plans, as required by applicable PRC laws and regulations,

but the Company has recorded accruals for the estimated underpaid amounts in the consolidated financial statements. However, the Company
has not made any accruals for the interest on underpayments and penalties that may be imposed by the relevant PRC government authorities in
the consolidated financial statements as the Company believes it would be unlikely that the relevant PRC government authorities will impose
any significant interests or penalties.

F-46

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

19. Repurchase of Ordinary Shares

On November 14, 2018, the Company announced a new share repurchase program whereby ZTO is authorized to repurchase its own

Class A ordinary shares in the form of ADSs with an aggregate value of up to US$500 million during an 18-month period thereafter. The
Company expects to fund the repurchase out of its existing cash balance.

On March 13, 2020, the board of directors of the Company approved the extension of the current share repurchase program to June 30,

2021. The Company expects to fund the repurchase out of its existing cash balance. As of December 31, 2020, the Company has purchased an
aggregate of 14,491,197 ADSs at an average purchase price of US$22.20, including repurchase commissions, which had been fully paid as of
December 31, 2020.

On March 31, 2021, the board of directors has approved changes to the share repurchase program, increasing the aggregate value of

shares that may be repurchased from US$500 million to US$1 billion and extending the effective time by two years through June 30, 2023. The
Company expects to fund the repurchases out of its existing cash balance. As of December 31, 2021, the Company has purchased an aggregate
of 36,074,242 ADSs at an average purchase price of US$25.21, including repurchase commissions, which had been fully paid as of December
31, 2021.

On November 17, 2022, the board of directors has approved further changes to the share repurchase program, increasing the aggregate

value of shares that may be repurchased from US$1 billion to US$1.5 billion and extending the effective time by one year through June 30,
2024. The Company expects to fund the repurchases out of its existing cash balance. As of December 31, 2022, the Company has purchased an
aggregate of 36,560,249 ADSs at an average purchase price of US$25.20, including repurchase commissions, which had been fully paid as of
December 31, 2022.

F-47

Table of Contents

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

20. Employee Benefit Plans

The Company’s PRC subsidiaries are required by law to contribute a certain percentages of applicable salaries for retirement benefits,

medical insurance benefits, housing funds, unemployment and other statutory benefits for full time employees. The Company contributed
RMB302,069, RMB379,168 and RMB403,621 for the years ended December 31, 2020, 2021 and 2022, respectively, for such benefits and has
no legal obligation for the benefits beyond the contribution made. The PRC government is responsible for the medical benefits and ultimate
liability to those employees.

21. Segment Information

The Company’s Chief Executive Officer, who has been identified as the chief operating decision maker (“CODM”), measures the

performance of each operating segment based on metrics of revenues and gross margin and uses these results to evaluate the performance of,
and to allocate resources to, each operating segments. The Company has two operating segments, express delivery and freight forwarding,
which are aggregated into one reportable segment in accordance with the quantitative criteria under U.S. GAAP.

The majority of the Company’s revenues for the years ended December 31, 2020, 2021 and 2022 were generated from the PRC. As of

December 31, 2021 and 2022, the majority of the long-lived assets of the Company are located in the PRC, and therefore no geographical
segments are presented.

22. Restricted Net Assets

Pursuant to the laws applicable to the PRC’s Foreign Investment Enterprises and local enterprises, the Company’s entities in the PRC

must make appropriation from after-tax profit to non-distributable reserve funds as determined by the Board of Directors of the Company.

The PRC laws and regulations permit payments of dividends by the Company’s subsidiaries and VIE incorporated in the PRC only out

of their retained earnings, if any, as determined in accordance with the PRC accounting standards and regulations. In addition, the Company’s
subsidiaries and VIE incorporated in the PRC are required to annually appropriate 10% of their net income to the statutory reserve prior to
payment of any dividends, unless such reserve has reached 50% of their respective registered capital. In addition, registered share capital and
capital reserve accounts are also restricted from withdrawal in the PRC, up to the amount of net assets held in each subsidiary and VIE.

The appropriation to these statutory reserves by the Company’s PRC entities were nil, nil and RMB78,326 for the years ended

December 31, 2020, 2021 and 2022, respectively. The accumulated statutory reserves as of December 31, 2021 and 2022 were RMB993,936
and RMB1,072,262, respectively.

As a result of these PRC laws and regulations and the requirement that distributions by the PRC entities can only be paid out of

distributable profits computed in accordance with PRC GAAP, the PRC entities are restricted from transferring a portion of their net assets to
the Company. Amounts restricted include paid-in capital, additional paid-in capital and the statutory reserves of the Company’s PRC
subsidiaries and VIE. As of December 31, 2022, the aggregate amount of capital and statutory reserves restricted which represented the amount
of net assets of the relevant subsidiaries and VIE in the Company not available for distribution was RMB 30,599,203.

F-48

Table of Contents

23. Subsequent Events

ZTO EXPRESS (CAYMAN) INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEARS ENDED DECEMBER 31, 2020, 2021 and 2022
(Amounts in thousands, except for share and per share data, unless otherwise stated)

On March 14, 2023, the Company granted 535,955 restricted share units to certain director, executive officers and employees pursuant
to the 2016 Share Incentive Plan. In addition, the Company granted ordinary share units representing 877,264 Class A ordinary shares through
its employee incentive platform to certain executive officers and employees at nil subscription consideration. These grants vested immediately
upon grant. The fair value of these share awards is RMB254,976 based on the market price at US$26.27 of ordinary shares on the grant date,
which were expensed immediately.

On March 14, 2023, the board of directors approved a special dividend of US$0.37 per ADS for 2022 to the shareholders of record as

of the close of business on April 6, 2023.

F-49

Table of Contents

FINANCIAL STATEMENTS SCHEDULE I
ZTO EXPRESS (CAYMAN) INC.
FINANCIAL INFORMATION OF PARENT COMPANY
CONDENSED BALANCE SHEETS
(Amounts in thousands, except for share and per share data)

ASSETS
Current assets:
Cash and cash equivalents
Short-term investment
Amounts due from subsidiaries
Total current assets
Investments in equity investees including subsidiaries, consolidated VIE, VIE’s subsidiaries
TOTAL ASSETS
LIABILITIES AND EQUITY
Dividends payable
Other current liability
Short-term bank borrowing
Total current liabilities
Convertible senior notes
Total liabilities

Shareholders’ equity:
Ordinary shares (US$0.0001 par value; 10,000,000,000 shares Authorized; 826,943,309 shares
issued and 808,448,289 shares outstanding as of December 31, 2021; 826,943,309 shares 
issued and  809,247,109 shares outstanding as of December 31, 2022)

Additional paid-in capital
Treasury shares, at cost (11,683,474 and 11,671,525 shares as of December 31, 2021 and 2022,

respectively)
Retained earnings
Accumulated other comprehensive loss
Total shareholders’ equity
TOTAL LIABILITIES AND EQUITY

F-50

2021
RMB

As of December 31, 

2022

RMB

621,034
196,462
2,692,898
3,510,394
45,807,179
49,317,573

708
42,358
637,260
680,326
—
680,326

70,937
2,487,775
5,810,721
8,369,433
52,512,859
60,882,292

1,497
63,273
—
64,770
6,788,971
6,853,741

US$
(Note 4)

10,285
360,693
842,475
1,213,453
7,613,649
8,827,102

217
9,174
—
9,391
984,308
993,699

535
28,229,026

535
26,717,727

77
3,873,706

(2,067,009)
22,716,799
(242,104)
48,637,247
49,317,573

(2,062,530)
29,459,491
(86,672)
54,028,551
60,882,292

(299,039)
4,271,225
(12,566)
7,833,403
8,827,102

    
    
    
   
   
  
   
   
  
Table of Contents

FINANCIAL STATEMENTS SCHEDULE I
ZTO EXPRESS (CAYMAN) INC.
FINANCIAL INFORMATION OF PARENT COMPANY
CONDENSED STATEMENTS OF COMPREHENSIVE INCOME
(Amounts in thousands, except for share and per share data)

Operating expenses:
General and administrative
Other operating income, net
Total operating expenses
Interest income
Interest expense
Income/(loss) from operations
(Loss)/gain from fair value change at financial instruments
Income before income tax and share of loss in equity method investments
Income tax expense
Share of profit in subsidiaries, consolidated VIE, VIE’s subsidiaries
Net income attributable to ZTO Express (Cayman) Inc.
Net income attributable to ordinary shareholders
Other comprehensive income/(loss), net of tax of nil
Foreign currency translation adjustment
Comprehensive income

F-51

2020
RMB

Year ended December 31, 

2021
RMB

2022

RMB

(284,193)
146,168
(138,025)
199,991
—
61,966
(2,948)
59,018
(62,887)
4,316,082
4,312,213
4,312,213

(251,146)
54,620
(196,526)
72,987
(2,206)
(125,745)
(40,916)
(166,661)
(23,101)
4,944,589
4,754,827
4,754,827

(197,209)
59,881
(137,328)
22,927
(64,412)
(178,813)
15,995
(162,818)
(19,987)
6,991,861
6,809,056
6,809,056

US$
(Note 4)

(28,593)
8,682
(19,911)
3,324
(9,339)
(25,926)
2,319
(23,607)
(2,898)
1,013,724
987,219
987,219

(771,291)
3,540,922

(146,533)
4,608,294

155,432
6,964,488

22,536
1,009,755

    
    
    
    
 
 
 
Table of Contents

FINANCIAL STATEMENTS SCHEDULE I
ZTO EXPRESS (CAYMAN) INC.
FINANCIAL INFORMATION OF PARENT COMPANY
CONDENSED STATEMENTS OF CASH FLOWS
(Amounts in thousands, except for share and per share data)

Cash flows from operating activities:
Net income
Adjustments to reconcile net income to net cash used by operating activities

Share-based compensation
Share of profit in subsidiaries and VIE
Changes in operating assets and liabilities:
Prepayments and other current assets
Deferred income tax
Other current liabilities
Other non-current liabilities

Net cash provided by operating activities
Cash flows from investing activities:

Loans to and investments in subsidiaries, consolidated VIE, VIE’s subsidiaries

and equity investees

Purchases of short-term investment
Maturity of short-term investment
Maturity of long-term investment

Net cash provided by /(used in) investing activities
Cash flows from financing activities:

Proceeds from issuance of ordinary shares, net of issuance cost and

commission paid of RMB69,498

Payment of issuance cost
Payment of dividends

Proceeds from issuance of convertible senior notes, net of issuance cost paid

and capped call option
Repurchase of ordinary shares
Proceeds from short-term borrowing
Repayment of short-term borrowing

Net cash (used in)/provided by financing activities

Effect of exchange rate changes on cash, cash equivalents

Net change in cash, cash equivalents
Cash, cash equivalents, beginning of year
Cash, cash equivalents, end of year

2020
RMB

Year ended December 31, 

2021
RMB

2022

RMB

US$
(Note 4)

4,312,213

4,754,827

6,809,056

987,219

264,154
(4,316,082)

248,027
(4,944,589)

178,980
(6,991,861)

25,950
(1,013,724)

105,610
28,146
—
(90,877)
303,164

13,013
—
17,598
—
88,876

—
—
19,463
—
15,638

(10,010,593)
(6,095,450)
12,297,430
—
(3,808,613)

(1,249,655)
(8,268,243)
10,552,118
645,110
1,679,330

(2,580,373)
(4,171,949)
1,840,751
—
(4,911,571)

9,771,782

—  

—
(887)  

(1,649,308)

(1,353,969)

—
(228)
(1,323,205)

—

(1,228,341)  

—
—
6,894,133
(339,801)
3,048,883
394,741
3,443,624

(3,810,586)  
647,386

—

6,416,762
(84,547)
655,520
— (1,442,104)
4,222,198
123,638
(550,097)
621,034
70,937

(4,518,056)
(72,740)
(2,822,590)
3,443,624
621,034

Year ended December 31, 

2020
RMB

2021
RMB

2022

RMB

—
—
2,823
—
2,268

(374,119)
(604,876)
266,884
—
(712,111)

—
(33)
(191,847)

930,343
(12,258)
95,041
(209,085)
612,161
17,926
(79,756)
90,041
10,285

US$
(Note 4)

Supplemental disclosure on non-cash information
Cash dividends declared in payables

9,673  

321  

730

106

F-52

    
    
    
    
 
    
    
  
 
 
    
    
    
    
    
    
 
Table of Contents

FINANCIAL STATEMENTS SCHEDULE I
ZTO EXPRESS (CAYMAN) INC.
FINANCIAL INFORMATION OF PARENT COMPANY
NOTES TO SCHEDULE I

1)           Schedule 1 has been provided pursuant to the requirements of Rule 12-04(a) and 5-04(c) of Regulation S-X, which require condensed
financial information as to the financial position, changes in financial position and results of operations of a parent company as of the
same dates and for the same periods for which audited consolidated financial statements have been presented when the restricted net
assets of consolidated subsidiaries exceed 25 percent of consolidated net assets as of the end of the most recently completed fiscal
year. The Company does not include condensed financial information as to the changes in equity as such financial information is the
same as the consolidated statements of changes in shareholders’ equity.

2)           The condensed financial information has been prepared using the same accounting policies as set out in the consolidated financial

statements except that the equity method has been used to account for investments in its subsidiaries and VIE. For the parent company,
the Company records its investments in subsidiaries and VIE under the equity method of accounting as prescribed in ASC 323,
Investments—Equity Method and Joint Ventures. Such investments are presented on the Condensed Balance Sheets as “Investment in
subsidiaries and VIE” and the subsidiaries and VIE’s profit or loss as “Equity in profit/loss of subsidiaries and VIE” on the Condensed
Statements of Operations and Comprehensive Income.

3)           As of December 31, 2021 and 2022, there were no material contingencies, significant provisions of long-term obligations, mandatory

dividend or guarantees of the Company.

4)           Translations of balances in the additional financial information of Parent Company- Financial Statements Schedule I from RMB into
US$ as of and for the year ended December 31, 2022 are solely for the convenience of the readers and were calculated at the rate of
6.8972, representing the noon buying rate set forth in the H.10 statistical release of the U.S. Federal Reserve Board on December 30,
2022. No representation is made that the RMB amounts could have been, or could be, converted, realized or settled into US$ at that
rate on December 30, 2022, or at any other rate.

F-53

Exhibit 1.2

THE COMPANIES ACT (AS REVISED)

OF THE CAYMAN ISLANDS

COMPANY LIMITED BY SHARES

FOURTH AMENDED AND RESTATED

MEMORANDUM OF ASSOCIATION

OF

ZTO EXPRESS (CAYMAN) INC.

中通快遞(開曼)有限公司

1.

2.

3.

4.

5.

6.

7.

(adopted by a Special Resolution passed on 14 April 2023 and effective on 1 May 2023)

The name of the Company is ZTO Express (Cayman) Inc. 中通快遞(開曼)有限公司.

The  Registered  Office  of  the  Company  will  be  situated  at  the  offices  of  Maples  Corporate  Services  Limited,  PO  Box  309,  Ugland
House, Grand Cayman, KY1-1104, Cayman Islands, or at such other location within the Cayman Islands as the Directors may from
time to time determine.

The objects for which the Company is established are unrestricted and the Company shall have full power and authority to carry out
any object not prohibited by the Companies Act or any other law of the Cayman Islands.

The Company shall have and be capable of exercising all the functions of a natural person of full capacity irrespective of any question
of corporate benefit as provided by the Companies Act.

The Company will not trade in the Cayman Islands with any person, firm or corporation except in furtherance of the business of the
Company carried on outside the Cayman Islands; provided that nothing in this section shall be construed as to prevent the Company
effecting and concluding contracts in the Cayman Islands, and exercising in the Cayman Islands all of its powers necessary for the
carrying on of its business outside the Cayman Islands.

The liability of each Shareholder is limited to the amount, if any, unpaid on the Shares held by such Shareholder.

The  authorised  share  capital  of  the  Company  is  US$1,000,000  divided  into  10,000,000,000  shares  comprising  of  (i)  8,000,000,000
Class A Ordinary Shares of a par value of US$0.0001 each, (ii) 1,000,000,000 Class B Ordinary Shares of a par value of US$0.0001
each and (iii) 1,000,000,000 shares of a par value of US$0.0001 each of such class or classes (however designated) as the board of
directors may determine in

1

accordance with Article 9 of the Articles. Subject to the Companies Act and the Articles, the Company shall have power to redeem or
purchase any of its Shares and to increase or reduce its authorised share capital and to sub-divide or consolidate the said Shares or any
of them and to issue all or any part of its capital whether original, redeemed, increased or reduced with or without any preference,
priority, special privilege or other rights or subject to any postponement of rights or to any conditions or restrictions whatsoever and so
that unless the conditions of issue shall otherwise expressly provide every issue of shares whether stated to be ordinary, preference or
otherwise shall be subject to the powers on the part of the Company hereinbefore provided.

8.

9.

The  Company  has  the  power  contained  in  the  Companies  Act  to  deregister  in  the  Cayman  Islands  and  be  registered  by  way  of
continuation in some other jurisdiction.

Capitalised terms that are not defined in this Memorandum of Association bear the same meanings as those given in the Articles of
Association of the Company.

2

THE COMPANIES ACT (AS REVISED)

OF THE CAYMAN ISLANDS

COMPANY LIMITED BY SHARES

FOURTH AMENDED AND RESTATED

ARTICLES OF ASSOCIATION

OF

ZTO EXPRESS (CAYMAN) INC.

中通快遞(開曼)有限公司

(adopted by a Special Resolution passed on 14 April 2023 and effective on 1 May 2023)

TABLE A

The  regulations  contained  or  incorporated  in  Table  ‘A’  in  the  First  Schedule  of  the  Companies  Act  shall  not  apply  to  the  Company  and  the
following Articles shall comprise the Articles of Association of the Company.

INTERPRETATION

1.

In these Articles the following defined terms will have the meanings ascribed to them, if not inconsistent with the subject or context:

“ADS”

means an American Depositary Share representing Class A Ordinary Shares;

“Affiliate”

means  in  respect  of  a  Person,  any  other  Person  that,  directly  or  indirectly,  through  one  or  more  intermediaries,
controls, is controlled by, or is under common control with, such Person, and (i) in the case of a natural person, shall
include, without limitation, such person’s spouse, parents, children, siblings, mother-in-law, father-in-law, brothers-in-
law and sisters-in-law, a trust for the benefit of any of the foregoing, and a corporation, partnership or any other entity
wholly  or  jointly  owned  by  any  of  the  foregoing,  and  (ii)  in  the  case  of  an  entity,  shall  include  a  partnership,  a
corporation or any other entity or any natural person which directly, or indirectly through one or more intermediaries,
controls, is controlled by, or is under common control with, such entity. The term “control” shall mean the ownership,
directly  or  indirectly,  of  shares  possessing  more  than  fifty  percent  (50%)  of  the  voting  power  of  the  corporation,
partnership or other entity (other than, in the case of a corporation, securities having such power only by reason of the
happening of a contingency), or having the power to control the management or elect a majority of members to the
board of

3

directors or equivalent decision-making body of such corporation, partnership or other entity;

“Articles”

means these articles of association of the Company, as amended or substituted from time to time;

“Board” and
“Board of
Directors” and
“Directors”

means the directors of the Company for the time being, or as the case may be, the directors assembled as a board or as
a committee thereof;

“Chairman”

means the chairman of the Board of Directors;

“Class” or
“Classes”

means any class or classes of Shares as may from time to time be issued by the Company;

“Class A
Ordinary Share”

means  an  Ordinary  Share  of  a  par  value  of  US$0.0001  in  the  capital  of  the  Company,  designated  as  a  Class  A
Ordinary Shares and having the rights provided for in these Articles;

“Class B Ordinary
Share”

means  an  Ordinary  Share  of  a  par  value  of  US$0.0001  in  the  capital  of  the  Company,  designated  as  a  Class  B
Ordinary Share and having the rights provided for in these Articles;

“Commission”

means the Securities and Exchange Commission of the United States of America or any other federal agency for the
time being administering the Securities Act;

“Communication
Facilities”

means video, video-conferencing, internet or online conferencing applications, telephone or tele-conferencing, and/or
any  other  video-communications,  internet  or  online  conferencing  application  or  telecommunications  facilities  by
means of which all Persons participating in a meeting are capable of hearing and being heard by each other;

“Companies
Ordinance”

“Company”

means the Companies Ordinance (Cap. 622 of the Laws of Hong Kong) as in force from time to time;

means ZTO Express (Cayman) Inc. 中通快遞(開曼)有限公司, a Cayman Islands exempted company;

“Companies Act” means the Companies Act (As Revised) of the Cayman Islands and any statutory amendment or re-enactment thereof;

“Company’s
Website”

means the main corporate/investor relations website of the Company, the address or domain name of which has been
notified to Shareholders;

“Corporate

means the corporate governance committee of the Board established

4

Governance
Committee”

“Corporate
Governance
Report”

in accordance with Article 111;

means the corporate governance report to be included in the Company’s annual reports or summary financial reports,
if any, in accordance with the Listing Rules;

“Designated Stock
Exchange”

means  (i)  the  stock  exchange  in  the  United  States  on  which  any  Shares  and  ADSs  are  listed  for  trading  or  (ii)  the
Hong Kong Stock Exchange on which any Shares are listed for trading;

“Designated Stock
Exchange Rules”

means the relevant code, rules and regulations, as amended, from time to time, applicable as a result of the original
and  continued  listing  of  any  Shares  or  ADSs  on  any  Designated  Stock  Exchange,  and  for  the  avoidance  of  doubt,
include the Listing Rules;

“Director”

means any director from time to time of the Company;

“electronic”

has the meaning given to it in the Electronic Transactions Act and any amendment thereto or re-enactments thereof
for the time being in force and includes every other law incorporated therewith or substituted therefor;

“electronic
communication”

means electronic posting to the Company’s Website, transmission to any number, address or internet website or other
electronic delivery methods as otherwise decided and approved by not less than two-thirds of the vote of the Board;

“electronic
record”

has the meaning given to it in the Electronic Transactions Act and any amendment thereto or re-enactments thereof
for the time being in force and includes every other law incorporated therewith or substituted therefor;

“Electronic
Transactions Act”

means  the  Electronic  Transactions  Act  (As  Revised)  of  the  Cayman  Islands  and  any  statutory  amendment  or  re-
enactment thereof;

“Hong Kong”

means the Hong Kong Special Administrative Region of the People’s Republic of China;

means The Stock Exchange of Hong Kong Limited.

means a Director recognized as such by the relevant code, rules and regulations applicable to the listing of shares on
the Hong Kong Stock Exchange;

“Hong Kong
Stock Exchange”

“Independent

Non-executive

Director”

“Listing Rules”

means the Rules Governing the Listing of Securities on the Hong

5

“Memorandum of
Association”

“Nominating and
Corporate
Governance
Committee”

“Nomination
Committee”

“Ordinary
Resolution”

Kong Stock Exchange as amended from time to time.

means the memorandum of association of the Company, as amended or substituted from time to time;

shall have the meaning ascribed to it under Article 107;

means the nomination committee of the Board established in accordance with Article 107;

means a resolution:

(a)

(b)

passed by a simple majority of the votes cast by such Shareholders as, being entitled to do so, vote in person or,
where proxies are allowed, by proxy or, in the case of corporations, by their duly authorised representatives, at
a general meeting of the Company held in accordance with these Articles; or

approved in writing by all of the Shareholders entitled to vote at a general meeting of the Company in one or
more instruments each signed by one or more of the Shareholders and the effective date of the resolution so
adopted shall be the date on which the instrument, or the last of such instruments, if more than one, is executed;

“Ordinary Share” means a Class A Ordinary Share or a Class B Ordinary Share;

“paid up”

means paid up as to the par value in respect of the issue of any Shares and includes credited as paid up;

“Person”

“Present”

means any natural person, firm, company, joint venture, partnership, corporation, association or other entity (whether
or not having a separate legal personality) or any of them as the context so requires;

means in respect of any Person, such Person’s presence at a general meeting of Shareholders (or any meeting of the
holders of any Class of Shares), which may be satisfied by means of such Person or, if a corporation or other non-
natural Person, its duly authorized representative (or, in the case of any Shareholder, a proxy which has been validly
appointed by such Shareholder in accordance with these Articles), being: (a) physically present at the meeting; or (b)
in  the  case  of  any  meeting  at  which  Communication  Facilities  are  permitted  in  accordance  with  these  Articles,
including any Virtual Meeting, connected by means of the use of such Communication

6

Facilities;

“Register”

means the register of Members of the Company maintained in accordance with the Companies Act;

“Registered
Office”

means the registered office of the Company as required by the Companies Act;

“Seal”

means the common seal of the Company (if adopted) including any facsimile thereof;

“Secretary”

means any Person appointed by the Directors to perform any of the duties of the secretary of the Company;

“Securities Act”

means the Securities Act of 1933 of the United States of America, as amended, or any similar federal statute and the
rules and regulations of the Commission thereunder, all as the same shall be in effect at the time;

“Share”

means a share in the share capital of the Company. All references to “Shares” herein shall be deemed to be Shares of
any  or  all  Classes  as  the  context  may  require.  For  the  avoidance  of  doubt  in  these  Articles  the  expression  “Share”
shall include a fraction of a Share;

“Shareholder” or
“Member”

“Share Premium
Account”

“signed”

“Special
Resolution”

means a Person who is registered as the holder of one or more Shares in the Register;

means the share premium account established in accordance with these Articles and the Companies Act;

means bearing a signature or representation of a signature affixed by mechanical means or an electronic symbol or
process  attached  to  or  logically  associated  with  an  electronic  communication  and  executed  or  adopted  by  a  Person
with the intent to sign the electronic communication;

shall  have  the  same  meaning  as  ascribed  thereto  in  the  Companies  Act  and  for  the  purpose  of  these  Articles,  the
requisite majority shall be super-majority vote, being not less than three-fourths of the votes of such Shareholders as,
being entitled to do so, vote in person or, where proxies are allowed, by proxy or, in the case of corporations, by their
duly  authorized  representatives,  at  a  general  meeting  of  the  Company  of  which  notice  specifying  the  intention  to
propose the resolution as a special resolution has been duly given, and includes a unanimous written resolution passed
pursuant to Article 84.  In computing the majority on a poll regard shall be had to the number of votes to which each
Member is entitled by the

7

Articles;

“Takeovers Code” means the Codes on Takeovers and Mergers and Share Buy-backs issued by the Securities and Futures Commission of

Hong Kong;

“United States”

means the United States of America, its territories, its possessions and all areas subject to its jurisdiction; and

“Virtual Meeting” means any general meeting of the Shareholders (or any meeting of the holders of any Class of Shares) at which the
Shareholders (and any other permitted participants of such meeting, including without limitation the chairman of the
meeting and any Directors) are permitted to attend and participate solely by means of Communication Facilities.

2.

In these Articles, save where the context requires otherwise:

(a)

(b)

(c)

(d)

(e)

(f)

(g)

(h)

words importing the singular number shall include the plural number and vice versa;

words importing the masculine gender only shall include the feminine gender and any Person as the context may require;

the word “may” shall be construed as permissive and the word “shall” shall be construed as imperative;

reference  to  a  dollar  or  dollars  (or  US$)  and  to  a  cent  or  cents  is  reference  to  dollars  and  cents  of  the  United  States  of
America;

reference to a statutory enactment shall include reference to any amendment or re-enactment thereof for the time being in
force;

reference  to  any  determination  by  the  Directors  shall  be  construed  as  a  determination  by  the  Directors  in  their  sole  and
absolute discretion and shall be applicable either generally or in any particular case;

reference to “in writing” shall be construed as written or represented by any means reproducible in writing, including any
form of print, lithograph, email, facsimile, photograph or telex or represented by any other substitute or format for storage or
transmission for writing including in the form of an electronic record or partly one and partly another;

any  requirements  as  to  delivery  under  the  Articles  include  delivery  in  the  form  of  an  electronic  record  or  an  electronic
communication;

8

3.

4.

5.

6.

7.

8.

(i)

(j)

any requirements as to execution or signature under the Articles, including the execution of the Articles themselves, can be
satisfied in the form of an electronic signature as defined in the Electronic Transactions Act; and

Sections 8 and 19(3) of the Electronic Transactions Act shall not apply.

Subject  to  the  last  two  preceding  Articles,  any  words  defined  in  the  Companies  Act  shall,  if  not  inconsistent  with  the  subject  or
context, bear the same meaning in these Articles.

The business of the Company may be conducted as the Directors see fit.

PRELIMINARY

The Registered Office shall be at such address in the Cayman Islands as the Directors may from time to time determine. The Company
may in addition establish and maintain such other offices and places of business and agencies in such places as the Directors may from
time to time determine.

The expenses incurred in the formation of the Company and in connection with the offer for subscription and issue of Shares shall be
paid by the Company. Such expenses may be amortised over such period as the Directors may determine and the amount so paid shall
be charged against income and/or capital in the accounts of the Company as the Directors shall determine.

The Directors shall keep, or cause to be kept, the Register at such place as the Directors may from time to time determine and, in the
absence of any such determination, the Register shall be kept at the Registered Office.

SHARES

Subject to these Articles and the Listing Rules, all Shares for the time being unissued shall be under the control of the Directors who
may, in their absolute discretion and without the approval of the Members, cause the Company to:

(a)

(b)

issue,  allot  and  dispose  of  Shares  (including,  without  limitation,  preferred  shares)  (whether  in  certificated  form  or  non-
certificated  form)  to  such  Persons,  in  such  manner,  on  such  terms  and  having  such  rights  and  being  subject  to  such
restrictions as they may from time to time determine;

grant rights over Shares or other securities to be issued in one or more classes or series as they deem necessary or appropriate
and  determine  the  designations,  powers,  preferences,  privileges  and  other  rights  attaching  to  such  Shares  or  securities,
including  dividend  rights,  voting  rights,  conversion  rights,  terms  of  redemption  and  liquidation  preferences,  any  or  all  of
which  may  be  greater  than  the  powers,  preferences,  privileges  and  rights  associated  with  the  then  issued  and  outstanding
Shares, at such times and on such other terms as they think proper; and

9

(c)

grant options with respect to Shares and issue warrants or similar instruments with respect thereto.

9.

Subject to the Articles and in compliance with the Listing Rules and the Takeovers Code, the Directors may authorise the division of
Shares into any number of Classes and the different Classes shall be authorised, established and designated (or re-designated as the
case  may  be)  and  the  variations  in  the  relative  rights  (including,  without  limitation,  voting,  dividend  and  redemption  rights),
restrictions, preferences, privileges and payment obligations as between the different Classes (if any) may be fixed and determined by
the Directors or by a Special Resolution.  Subject to the Articles and in compliance with the Listing Rules and the Takeovers Code, the
Directors may issue Shares with such preferred or other rights, all or any of which may be greater than the rights of Ordinary Shares,
at such time and on such terms as they may think appropriate.  Notwithstanding Article 17, the Directors may issue from time to time,
out of the authorised share capital of the Company (other than the authorised but unissued Ordinary Shares), series of preferred shares
in their absolute discretion and without approval of the Members; provided, however, before any preferred shares of any such series
are issued, the Directors shall by resolution of Directors determine, with respect to any series of preferred shares, the terms and rights
of that series, including:

(a)

(b)

(c)

(d)

(e)

(f)

the designation of such series, the number of preferred shares to constitute such series and the subscription price thereof if
different from the par value thereof;

whether the preferred shares of such series shall have voting rights, in addition to any voting rights provided by law, and, if
so, the terms of such voting rights, which may be general or limited;

the dividends, if any, payable on such series, whether any such dividends shall be cumulative, and, if so, from what dates, the
conditions and dates upon which such dividends shall be payable, and the preference or relation which such dividends shall
bear to the dividends payable on any shares of any other class or any other series of shares;

whether the preferred shares of such series shall be subject to redemption by the Company, and, if so, the times, prices and
other conditions of such redemption;

whether the preferred shares of such series shall have any rights to receive any part of the assets available for distribution
amongst  the  Members  upon  the  liquidation  of  the  Company,  and,  if  so,  the  terms  of  such  liquidation  preference,  and  the
relation  which  such  liquidation  preference  shall  bear  to  the  entitlements  of  the  holders  of  shares  of  any  other  class  or  any
other series of shares;

whether the preferred shares of such series shall be subject to the operation of a retirement or sinking fund and, if so, the
extent to and manner in which any

10

such  retirement  or  sinking  fund  shall  be  applied  to  the  purchase  or  redemption  of  the  preferred  shares  of  such  series  for
retirement or other corporate purposes and the terms and provisions relative to the operation thereof;

(g)

(h)

(i)

(j)

whether the preferred shares of such series shall be convertible into, or exchangeable for, shares of any other class or any
other  series  of  preferred  shares  or  any  other  securities  and,  if  so,  the  price  or  prices  or  the  rate  or  rates  of  conversion  or
exchange and the method, if any, of adjusting the same, and any other terms and conditions of conversion or exchange;

the  limitations  and  restrictions,  if  any,  to  be  effective  while  any  preferred  shares  of  such  series  are  outstanding  upon  the
payment of dividends or the making of other distributions on, and upon the purchase, redemption or other acquisition by the
Company of, the existing shares or shares of any other class of shares or any other series of preferred shares;

the conditions or restrictions, if any, upon the creation of indebtedness of the Company or upon the issue of any additional
shares, including additional shares of such series or of any other class of shares or any other series of preferred shares; and

any other powers, preferences and relative, participating, optional and other special rights, and any qualifications, limitations
and restrictions thereof;

and, for such purposes, the Directors may reserve an appropriate number of Shares for the time being unissued. The Company shall
not issue Shares to bearer.

The  Company  may  insofar  as  may  be  permitted  by  law,  pay  a  commission  to  any  Person  in  consideration  of  his  subscribing  or
agreeing to subscribe whether absolutely or conditionally for any Shares. Such commissions may be satisfied by the payment of cash
or  the  lodgement  of  fully  or  partly  paid-up  Shares  or  partly  in  one  way  and  partly  in  the  other.  The  Company  may  also  pay  such
brokerage as may be lawful on any issue of Shares.

The Directors may refuse to accept any application for Shares, and may accept any application in whole or in part, for any reason or
for no reason.

CLASS A ORDINARY SHARES AND CLASS B ORDINARY SHARES

Holders  of  Class  A  Ordinary  Shares  and  Class  B  Ordinary  Shares  shall  at  all  times  vote  together  as  one  class  on  all  resolutions
submitted to a vote by the Members. Each Class A Ordinary Share shall entitle the holder thereof to one (1) vote on all matters subject
to vote at general meetings of the Company, and each Class B Ordinary Share shall entitle the holder thereof to ten (10) votes on all
matters subject to vote at general meetings of the Company.

Each Class B Ordinary Share is convertible into one (1) Class A Ordinary Share at any time at the option of the holder thereof. The
right to convert shall be exercisable

10.

11.

12.

13.

11

by the holder of the Class B Ordinary Share delivering a written notice to the Company that such holder elects to convert a specified
number of Class B Ordinary Shares into Class A Ordinary Shares. In no event shall Class A Ordinary Shares be convertible into Class
B Ordinary Shares.  Each Class B Ordinary Share shall automatically be re-designated into one Class A Ordinary Share without any
action  being  required  by  the  holders  of  Class  B  Ordinary  Shares  and  whether  or  not  the  certificates  representing  such  shares  are
surrendered  to  the  Company  or  its  transfer  agent,  if  at  any  time  Mr.  LAI  Meisong  and  his  affiliates  collectively  hold  less  than  ten
percent (10%) of the issued Shares in the capital of the Company, and no Class B Ordinary Shares shall be issued by the Company
thereafter.

Any conversion of Class B Ordinary Shares into Class A Ordinary Shares pursuant to these Articles shall be effected by means of the
re-designation  of  each  relevant  Class  B  Ordinary  Share  as  a  Class  A  Ordinary  Share.  Such  conversion  shall  become  effective
forthwith  upon  entries  being  made  in  the  Register  to  record  the  re-designation  of  the  relevant  Class  B  Ordinary  Shares  as  Class  A
Ordinary Shares.

Upon  any  sale,  transfer,  assignment  or  disposition  of  any  Class  B  Ordinary  Share  by  a  Shareholder  to  any  person  who  is  not  an
Affiliate of such Shareholder, or upon a change of ultimate beneficial ownership of any Class B Ordinary Share to any Person who is
not  an  Affiliate  of  the  registered  shareholder  of  such  Share,  such  Class  B  Ordinary  Share  shall  be  automatically  and  immediately
converted into one Class A Ordinary Share. For the avoidance of doubt, (i) a sale, transfer, assignment or disposition shall be effective
upon the Company’s registration of such sale, transfer, assignment or disposition in its Register; and (ii) the creation of any pledge,
charge, encumbrance or other third party right of whatever description on any Class B Ordinary Shares to secure a holder’s contractual
or  legal  obligations  shall  not  be  deemed  as  a  sale,  transfer,  assignment  or  disposition  unless  and  until  any  such  pledge,  charge,
encumbrance or other third party right is enforced and results in the third party holding legal title to the relevant Class B Ordinary
Shares,  in  which  case  all  the  related  Class  B  Ordinary  Shares  shall  be  automatically  converted  into  the  same  number  of  Class  A
Ordinary Shares. For purpose of this Article 15, beneficial ownership shall have the meaning set forth in Rule 13d-3 under the United
States Securities Exchange Act of 1934, as amended.

Save and except for voting rights and conversion rights as set out in Articles 12 to 16 (inclusive), the Class A Ordinary Shares and the
Class B Ordinary Shares shall rank pari passu with one another and shall have the same rights, preferences, privileges and restrictions.

MODIFICATION OF RIGHTS

Whenever the capital of the Company is divided into different Classes the rights attached to any such Class may, subject to any rights
or restrictions for the time being attached to any Class, only be materially adversely varied with the consent in writing of the holders
of three-fourths (3/4) of the issued Shares of that Class or with the sanction of a Special Resolution passed at a separate meeting of the
holders of the

14.

15.

16.

17.

12

Shares of that Class. To every such separate meeting all the provisions of these Articles relating to general meetings of the Company
or to the proceedings thereat shall, mutatis mutandis, apply, except that the necessary quorum shall be one or more Persons holding or
representing by proxy at least one-third (1/3) in nominal or par value amount of the issued Shares of the relevant Class (but so that if
at any adjourned meeting of such holders a quorum as above defined is not Present, those Shareholders who are Present shall form a
quorum) and that, subject to any rights or restrictions for the time being attached to the Shares of that Class, every Shareholder of the
Class shall on a poll have one vote for each Share of the Class held by him.

The rights conferred upon the holders of the Shares of any Class issued with preferred or other rights shall not, subject to any rights or
restrictions  for  the  time  being  attached  to  the  Shares  of  that  Class,  be  deemed  to  be  materially  adversely  varied  by,  inter  alia,  the
creation,  allotment  or  issue  of  further  Shares  ranking  pari passu  with  or  subsequent  to  them  or  the  redemption  or  purchase  of  any
Shares of any Class by the Company.

CERTIFICATES

Every  Person  whose  name  is  entered  as  a  Member  in  the  Register  may,  without  payment  and  upon  its  written  request,  request  a
certificate within two calendar months after allotment or lodgment of transfer (or within such other period as the conditions of issue
shall provide) in the form determined by the Directors. All certificates shall specify the Share or Shares held by that Person, provided
that in respect of a Share or Shares held jointly by several Persons the Company shall not be bound to issue more than one certificate,
and delivery of a certificate for a Share to one of several joint holders shall be sufficient delivery to all. All certificates for Shares shall
be  delivered  personally  or  sent  through  the  post  addressed  to  the  Member  entitled  thereto  at  the  Member’s  registered  address  as
appearing in the Register.

Every share certificate of the Company shall bear legends required under the applicable laws, including the Securities Act.

Any two or more certificates representing Shares of any one Class held by any Member may at the Member’s request be cancelled and
a single new certificate for such Shares issued in lieu on payment (if the Directors shall so require) of one dollar (US$1.00) or such
smaller sum as the Directors shall determine.

If a share certificate shall be damaged or defaced or alleged to have been lost, stolen or destroyed, a new certificate representing the
same Shares may be issued to the relevant Member upon request, subject to delivery up of the old certificate or (if alleged to have
been  lost,  stolen  or  destroyed)  compliance  with  such  conditions  as  to  evidence  and  indemnity  and  the  payment  of  out-of-pocket
expenses of the Company in connection with the request as the Directors may think fit.

In the event that Shares are held jointly by several Persons, any request may be made by any one of the joint holders and if so made
shall be binding on all of the joint holders.

18.

19.

20.

21.

22.

23.

13

24.

25.

26.

27.

28.

FRACTIONAL SHARES

The Directors may issue fractions of a Share and, if so issued, a fraction of a Share shall be subject to and carry the corresponding
fraction  of  liabilities  (whether  with  respect  to  nominal  or  par  value,  premium,  contributions,  calls  or  otherwise),  limitations,
preferences, privileges, qualifications, restrictions, rights (including, without prejudice to the generality of the foregoing, voting and
participation  rights)  and  other  attributes  of  a  whole  Share.  If  more  than  one  fraction  of  a  Share  of  the  same  Class  is  issued  to  or
acquired by the same Shareholder such fractions shall be accumulated.

LIEN

The Company has a first and paramount lien on every Share (whether or not fully paid) for all amounts (whether presently payable or
not)  payable  at  a  fixed  time  or  called  in  respect  of  that  Share.  The  Company  also  has  a  first  and  paramount  lien  on  every  Share
registered in the name of a Person indebted or under liability to the Company (whether he is the sole registered holder of a Share or
one of two or more joint holders) for all amounts owing by him or his estate to the Company (whether or not presently payable). The
Directors may at any time declare a Share to be wholly or in part exempt from the provisions of this Article. The Company’s lien on a
Share extends to any amount payable in respect of it, including but not limited to dividends.

The Company may sell, in such manner as the Directors in their absolute discretion think fit, any Share on which the Company has a
lien, but no sale shall be made unless an amount in respect of which the lien exists is presently payable nor until the expiration of
fourteen calendar days after a notice in writing, demanding payment of such part of the amount in respect of which the lien exists as is
presently payable, has been given to the registered holder for the time being of the Share, or the Persons entitled thereto by reason of
his death or bankruptcy.

For  giving  effect  to  any  such  sale  the  Directors  may  authorise  a  Person  to  transfer  the  Shares  sold  to  the  purchaser  thereof.  The
purchaser  shall  be  registered  as  the  holder  of  the  Shares  comprised  in  any  such  transfer  and  he  shall  not  be  bound  to  see  to  the
application of the purchase money, nor shall his title to the Shares be affected by any irregularity or invalidity in the proceedings in
reference to the sale.

The  proceeds  of  the  sale  after  deduction  of  expenses,  fees  and  commission  incurred  by  the  Company  shall  be  received  by  the
Company and applied in payment of such part of the amount in respect of which the lien exists as is presently payable, and the residue
shall (subject to a like lien for sums not presently payable as existed upon the Shares prior to the sale) be paid to the Person entitled to
the Shares immediately prior to the sale.

CALLS ON SHARES

29.

Subject to the terms of the allotment, the Directors may from time to time make calls upon the Shareholders in respect of any moneys
unpaid on their Shares, and each

14

Shareholder  shall  (subject  to  receiving  at  least  fourteen  calendar  days’  notice  specifying  the  time  or  times  of  payment)  pay  to  the
Company at the time or times so specified the amount called on such Shares. A call shall be deemed to have been made at the time
when the resolution of the Directors authorising such call was passed.

The joint holders of a Share shall be jointly and severally liable to pay calls in respect thereof.

If a sum called in respect of a Share is not paid before or on the day appointed for payment thereof, the Person from whom the sum is
due shall pay interest upon the sum at the rate of eight percent per annum from the day appointed for the payment thereof to the time
of the actual payment, but the Directors shall be at liberty to waive payment of that interest wholly or in part.

The provisions of these Articles as to the liability of joint holders and as to payment of interest shall apply in the case of non-payment
of any sum which, by the terms of issue of a Share, becomes payable at a fixed time, whether on account of the amount of the Share,
or by way of premium, as if the same had become payable by virtue of a call duly made and notified.

The Directors may make arrangements with respect to the issue of partly paid Shares for a difference between the Shareholders, or the
particular Shares, in the amount of calls to be paid and in the times of payment.

The Directors may, if they think fit, receive from any Shareholder willing to advance the same all or any part of the moneys uncalled
and unpaid upon any partly paid Shares held by him, and upon all or any of the moneys so advanced may (until the same would, but
for such advance, become presently payable) pay interest at such rate (not exceeding without the sanction of an Ordinary Resolution,
eight percent per annum) as may be agreed upon between the Shareholder paying the sum in advance and the Directors. No such sum
paid in advance of calls shall entitle the Member paying such sum to any portion of a dividend declared in respect of any period prior
to the date upon which such sum would, but for such payment, become presently payable.

FORFEITURE OF SHARES

If a Shareholder fails to pay any call or instalment of a call in respect of partly paid Shares on the day appointed for payment, the
Directors may, at any time thereafter during such time as any part of such call or instalment remains unpaid, serve a notice on him
requiring payment of so much of the call or instalment as is unpaid, together with any interest which may have accrued.

The notice shall name a further day (not earlier than the expiration of fourteen calendar days from the date of the notice) on or before
which  the  payment  required  by  the  notice  is  to  be  made,  and  shall  state  that  in  the  event  of  non-payment  at  or  before  the  time
appointed, the Shares in respect of which the call was made will be liable to be forfeited.

30.

31.

32.

33.

34.

35.

36.

15

37.

38.

39.

40.

41.

42.

43.

If the requirements of any such notice as aforesaid are not complied with, any Share in respect of which the notice has been given may
at any time thereafter, before the payment required by notice has been made, be forfeited by a resolution of the Directors to that effect.

A forfeited Share may be sold or otherwise disposed of on such terms and in such manner as the Directors think fit, and at any time
before a sale or disposition the forfeiture may be cancelled on such terms as the Directors think fit.

A  Person  whose  Shares  have  been  forfeited  shall  cease  to  be  a  Shareholder  in  respect  of  the  forfeited  Shares,  but  shall,
notwithstanding, remain liable to pay to the Company all moneys which at the date of forfeiture were payable by him to the Company
in respect of the Shares forfeited, but his liability shall cease if and when the Company receives payment in full of the amount unpaid
on the Shares forfeited.

A  certificate  in  writing  under  the  hand  of  a  Director  of  the  Company  that  a  Share  has  been  duly  forfeited  on  a  date  stated  in  the
certificate shall be conclusive evidence of the facts in the declaration as against all Persons claiming to be entitled to the Share.

The Company may receive the consideration, if any, given for a Share on any sale or disposition thereof pursuant to the provisions of
these Articles as to forfeiture and may execute a transfer of the Share in favour of the Person to whom the Share is sold or disposed of
and that Person shall be registered as the holder of the Share and shall not be bound to see to the application of the purchase money, if
any, nor shall his title to the Shares be affected by any irregularity or invalidity in the proceedings in reference to the disposition or
sale.

The provisions of these Articles as to forfeiture shall apply in the case of non-payment of any sum which by the terms of issue of a
Share  becomes  due  and  payable,  whether  on  account  of  the  amount  of  the  Share,  or  by  way  of  premium,  as  if  the  same  had  been
payable by virtue of a call duly made and notified.

TRANSFER OF SHARES

The instrument of transfer of any Share shall be in writing and in any usual or common form or such other form as the Directors may,
in their absolute discretion, approve and be executed by or on behalf of the transferor and if in respect of a nil or partly paid up Share,
or if so required by the Directors, shall also be executed on behalf of the transferee and shall be accompanied by the certificate (if any)
of the Shares to which it relates and such other evidence as the Directors may reasonably require to show the right of the transferor to
make  the  transfer.  The  instrument  of  transfer  of  any  Share  shall  be  in  writing  and  shall  be  executed  with  a  manual  signature  or
facsimile signature (which may be machine imprinted or otherwise) by or on behalf of the transferor and transferee provided that in
the  case  of  execution  by  facsimile  signature  by  or  on  behalf  of  a  transferor  or  transferee,  the  Board  shall  have  previously  been
provided  with  a  list  of  specimen  signatures  of  the  authorised  signatories  of  such  transferor  or  transferee  and  the  Board  shall  be
reasonably satisfied that such facsimile signature corresponds to one of those specimen signatures. The transferor shall be

16

deemed to remain a Shareholder until the name of the transferee is entered in the Register in respect of the relevant Shares.

44.       (a)

The Directors may in their absolute discretion decline to register any transfer of Shares which is not fully paid up or on which
the Company has a lien.

(b)

The Directors may also decline to register any transfer of any Share unless:

(i)

the  instrument  of  transfer  is  lodged  with  the  Company,  accompanied  by  the  certificate  for  the  Shares  to  which  it
relates and such other evidence as the Board may reasonably require to show the right of the transferor to make the
transfer;

(ii)

the instrument of transfer is in respect of only one Class of Shares;

(iii)

the instrument of transfer is properly stamped, if required;

(iv)

(v)

in the case of a transfer to joint holders, the number of joint holders to whom the Share is to be transferred does not
exceed four; and

a fee of such maximum sum as the Designated Stock Exchange may determine to be payable, or such lesser sum as
the Board of Directors may from time to time require, is paid to the Company in respect thereof.

The  registration  of  transfers  may,  on  ten  calendar  days’  notice  being  given  by  advertisement  in  such  one  or  more  newspapers,  by
electronic  means  or  by  any  other  means  in  accordance  with  the  Designated  Stock  Exchange  Rules,  be  suspended  and  the  Register
closed at such times and for such periods as the Directors may, in their absolute discretion, from time to time determine, provided
always  that  such  registration  of  transfer  shall  not  be  suspended  nor  the  Register  closed  for  more  than  thirty  calendar  days  in  any
calendar year.

All instruments of transfer that are registered shall be retained by the Company. If the Directors refuse to register a transfer of any
Shares, they shall within three calendar months after the date on which the transfer was lodged with the Company send notice of the
refusal to each of the transferor and the transferee.

TRANSMISSION OF SHARES

The legal personal representative of a deceased sole holder of a Share shall be the only Person recognised by the Company as having
any  title  to  the  Share.  In  the  case  of  a  Share  registered  in  the  name  of  two  or  more  holders,  the  survivors  or  survivor,  or  the  legal
personal representatives of the deceased survivor, shall be the only Person recognised by the Company as having any title to the Share.

Any Person becoming entitled to a Share in consequence of the death or bankruptcy of a Shareholder shall, upon such evidence being
produced as may from time to time

45.

46.

47.

48.

17

be  required  by  the  Directors,  have  the  right  either  to  be  registered  as  a  Shareholder  in  respect  of  the  Share  or,  instead  of  being
registered himself, to make such transfer of the Share as the deceased or bankrupt Person could have made; but the Directors shall, in
either case, have the same right to decline or suspend registration as they would have had in the case of a transfer of the Share by the
deceased or bankrupt Person before the death or bankruptcy.

A Person becoming entitled to a Share by reason of the death or bankruptcy of a Shareholder shall be entitled to the same dividends
and  other  advantages  to  which  he  would  be  entitled  if  he  were  the  registered  Shareholder,  except  that  he  shall  not,  before  being
registered as a Shareholder in respect of the Share, be entitled in respect of it to exercise any right conferred by membership in relation
to  meetings  of  the  Company,  provided  however,  that  the  Directors  may  at  any  time  give  notice  requiring  any  such  Person  to  elect
either to be registered himself or to transfer the Share, and if the notice is not complied with within ninety calendar days, the Directors
may thereafter withhold payment of all dividends, bonuses or other monies payable in respect of the Share until the requirements of
the notice have been complied with.

REGISTRATION OF EMPOWERING INSTRUMENTS

The Company shall be entitled to charge a fee not exceeding one U.S. dollar (US$1.00) on the registration of every probate, letters of
administration, certificate of death or marriage, power of attorney, notice in lieu of distringas, or other instrument.

ALTERATION OF SHARE CAPITAL

The Company may from time to time by Ordinary Resolution increase the share capital by such sum, to be divided into Shares of such
Classes and amount, as the resolution shall prescribe.

49.

50.

51.

52.

The Company may by Ordinary Resolution:

(a)

(b)

(c)

(d)

increase its share capital by new Shares of such amount as it thinks expedient;

consolidate and divide all or any of its share capital into Shares of a larger amount than its existing Shares;

subdivide its Shares, or any of them, into Shares of an amount smaller than that fixed by the Memorandum, provided that in
the subdivision the proportion between the amount paid and the amount, if any, unpaid on each reduced Share shall be the
same as it was in case of the Share from which the reduced Share is derived; and

cancel any Shares that, at the date of the passing of the resolution, have not been taken or agreed to be taken by any Person
and diminish the amount of its share capital by the amount of the Shares so cancelled.

18

53.

The Company may by Special Resolution reduce its share capital and any capital redemption reserve in any manner authorised by law.

54.

Subject to the provisions of the Companies Act and these Articles, the Company may:

REDEMPTION, PURCHASE AND SURRENDER OF SHARES

(a)

(b)

(c)

issue  Shares  that  are  to  be  redeemed  or  are  liable  to  be  redeemed  at  the  option  of  the  Shareholder  or  the  Company.  The
redemption of Shares shall be effected in such manner and upon such terms as may be determined, before the issue of such
Shares, by either the Board or by the Shareholders by Special Resolution;

purchase  its  own  Shares  (including  any  redeemable  Shares)  on  such  terms  and  in  such  manner  and  terms  as  have  been
approved by the Board or by the Members by Ordinary Resolution, or are otherwise authorised by these Articles, provided
always that any such purchase shall only be made in accordance with any relevant code, rules or regulations issued by Hong
Kong Stock Exchange or the Securities and Futures Commission of Hong Kong from time to time in force; and

make a payment in respect of the redemption or purchase of its own Shares in any manner permitted by the Companies Act,
including out of capital.

55.

56.

The  purchase  of  any  Share  shall  not  oblige  the  Company  to  purchase  any  other  Share  other  than  as  may  be  required  pursuant  to
applicable law and any other contractual obligations of the Company.

The  holder  of  the  Shares  being  purchased  shall  be  bound  to  deliver  up  to  the  Company  the  certificate(s)  (if  any)  thereof  for
cancellation and thereupon the Company shall pay to him the purchase or redemption monies or consideration in respect thereof.

57.

The Directors may accept the surrender for no consideration of any fully paid Share.

GENERAL MEETINGS

58.

All general meetings other than annual general meetings shall be called extraordinary general meetings.

59.         (a)

The Company shall, for as long as the Class A Ordinary Shares remain listed on the Hong Kong Stock Exchange, in each
financial year hold a general meeting as its annual general meeting and shall specify the meeting as such in the notices calling
it. The annual general meeting shall be held at such time and place as may be determined by the Directors.

(b)

At these meetings the report of the Directors (if any) shall be presented.

19

60.        (a)

The  Chairman  or  a  majority  of  the  Directors  may  call  general  meetings,  and  they  shall  on  a  Shareholders’  requisition
forthwith proceed to convene an extraordinary general meeting of the Company.

(b)

(c)

(d)

A Shareholders’ requisition is a requisition of Members holding at the date of deposit of the requisition Shares which carry in
aggregate not less than 10% of all votes attaching to all issued and outstanding Shares of the Company, on a one vote per
share basis, that as at the date of the deposit carry the right to vote at general meetings of the Company.

The  requisition  must  state  the  objects  of  the  meeting  and  the  resolutions  to  be  added  to  the  meeting  agenda,  and  must  be
signed by the requisitionists and deposited at the Registered Office, and may consist of several documents in like form each
signed by one or more requisitionists.

If  the  Directors  do  not  within  twenty-one  calendar  days  from  the  date  of  the  deposit  of  the  requisition  duly  proceed  to
convene  a  general  meeting  to  be  held  within  a  further  twenty-one  (21)  calendar  days,  the  requisitionists,  or  any  of  them
representing not less than 10% of all votes attaching to all issued and outstanding Shares of the Company, on a one vote per
share basis, which carry the right to vote at general meetings, may themselves convene a general meeting, but any meeting so
convened  shall  not  be  held  after  the  expiration  of  three  calendar  months  after  the  expiration  of  the  said  twenty-one  (21)
calendar days.

(e)

A general meeting convened as aforesaid by requisitionists shall be convened in the same manner as nearly as possible as that
in which general meetings are to be convened by Directors.

NOTICE OF GENERAL MEETINGS

61.

An annual general meeting shall be called by not less than 21 days’ notice in writing and any other general meeting (including an
extraordinary general meeting) shall be called by not less than 14 days’ notice in writing. Every notice shall be exclusive of the day on
which it is given or deemed to be given and of the day for which it is given and shall specify the place, the day and the hour of the
meeting and the particulars of the resolutions to be considered at the meeting and shall be given in the manner hereinafter mentioned
or in such other manner if any as may be prescribed by the Company, provided that the Company may convene a general meeting on
shorter notice than required under the Articles of Association, and a general meeting of the Company shall, whether or not the notice
specified  in  this  Article  has  been  given  and  whether  or  not  the  provisions  of  these  Articles  regarding  general  meetings  have  been
complied with, be deemed to have been duly convened, if it is so agreed:

(a)

in the case of an annual general meeting, by all the Shareholders (or their proxies) entitled to attend and vote thereat; and

20

62.

63.

64.

65.

66.

67.

68.

(b)

in the case of an extraordinary general meeting, by two-thirds (2/3rd) of the Shareholders having a right to attend and vote at
the meeting and Present at the meeting.

The  accidental  omission  to  give  notice  of  a  meeting  to  or  the  non-receipt  of  a  notice  of  a  meeting  by  any  Shareholder  shall  not
invalidate the proceedings at any meeting.

PROCEEDINGS AT GENERAL MEETINGS

No business except for the appointment of a chairman for the meeting shall be transacted at any general meeting unless a quorum of
Shareholders is Present at the time when the meeting proceeds to business. One or more Shareholders holding Shares which carry in
aggregate (or representing by proxy) (i) not less than 10%, for as long as the Class A Ordinary Shares remain listed on the Hong Kong
Stock  Exchange,  or  (ii)  otherwise  not  less  than  one-third,  of  all  votes  attaching  to  all  Shares  in  issue  and  entitled  to  vote  at  such
general meeting Present, on a one vote per Share basis, shall be a quorum for all purposes.

If within half an hour from the time appointed for the meeting a quorum is not Present, the meeting shall be dissolved.

If the Directors wish to make this facility available for a specific general meeting or all general meetings of the Company, attendance
and  participation  in  any  general  meeting  of  the  Company  may  be  by  means  of  Communication  Facilities.  Without  limiting  the
generality of the foregoing, the Directors may determine that any general meeting may be held as a Virtual Meeting. The notice of any
general meeting at which Communication Facilities will be utilized (including any Virtual Meeting) must disclose the Communication
Facilities that will be used, including the procedures to be followed by any Shareholder or other participant of the meeting who wishes
to  utilize  such  Communication  Facilities  for  the  purposes  of  attending  and  participating  in  such  meeting,  including  attending  and
casting any vote thereat.

The Chairman, if any, shall preside as chairman at every general meeting of the Company.

If there is no such Chairman, or if at any general meeting he is not Present within fifteen minutes after the time appointed for holding
the  meeting  or  is  unwilling  to  act  as  chairman  of  the  meeting,  any  Director  or  Person  nominated  by  the  Directors  shall  preside  as
chairman of that meeting, failing which the Shareholders Present shall choose any Person Present to be chairman of that meeting.

The chairman of any general meeting (including any Virtual Meeting) shall be entitled to attend and participate at any such general
meeting  by  means  of  Communication  Facilities,  and  to  act  as  the  chairman  of  such  general  meeting,  in  which  event  the  following
provisions shall apply:

(a)

The chairman of the meeting shall be deemed to be Present at the meeting; and

21

(b)

If the Communication Facilities are interrupted or fail for any reason to enable the chairman of the meeting to hear and be
heard by all other Persons participating in the meeting, then the other Directors Present at the meeting shall choose another
Director  Present  to  act  as  chairman  of  the  meeting  for  the  remainder  of  the  meeting;  provided  that  if  no  other  Director  is
Present  at  the  meeting,  or  if  all  the  Directors  Present  decline  to  take  the  chair,  then  the  meeting  shall  be  automatically
adjourned to the same day in the next week and at such time and place as shall be decided by the Board of Directors.

The chairman of the meeting may with the consent of any general meeting at which a quorum is Present (and shall if so directed by
the  meeting)  adjourn  a  meeting  from  time  to  time  and  from  place  to  place,  but  no  business  shall  be  transacted  at  any  adjourned
meeting other than the business left unfinished at the meeting from which the adjournment took place. When a meeting, or adjourned
meeting, is adjourned for fourteen calendar days or more, notice of the adjourned meeting shall be given as in the case of an original
meeting.  Save  as  aforesaid  it  shall  not  be  necessary  to  give  any  notice  of  an  adjournment  or  of  the  business  to  be  transacted  at  an
adjourned meeting.

The  Directors  may  cancel  or  postpone  any  duly  convened  general  meeting  at  any  time  prior  to  such  meeting,  except  for  general
meetings requisitioned by the Shareholders in accordance with these Articles, for any reason or for no reason, upon notice in writing
to  Shareholders.  A  postponement  may  be  for  a  stated  period  of  any  length  or  indefinitely  as  the  Directors  may  determine.  The
Directors  shall  fix  the  date,  time  and  place  for  the  reconvened  meeting  and  at  least  seven  clear  days’  notice  shall  be  given  for  the
reconvened  meeting  in  the  manner  specified  in  Article  152,  and  such  notice  shall  specify  the  date,  time  and  place  at  which  the
postponed  meeting  will  be  reconvened,  and  the  date  and  time  by  which  proxies  shall  be  submitted  in  order  to  be  valid  at  such
reconvened meeting (provided that any proxy submitted for the original meeting shall continue to be valid for the reconvened meeting
unless revoked or replaced by a new proxy).

At any general meeting a resolution put to the vote of the meeting shall be decided on a poll save that the chairman of the meeting
may, in good faith, allow a resolution which relates purely to a procedural or administrative matter as prescribed under the Listing
Rules to be voted on by a show of hands.

If a poll is duly demanded it shall be taken in such manner as the chairman of the meeting directs, and the result of the poll shall be
deemed to be the resolution of the meeting at which the poll was demanded.

All questions submitted to a meeting shall be decided by an Ordinary Resolution except where a greater majority is required by these
Articles or by the Companies Act. In the case of an equality of votes, whether on a show of hands or on a poll, the chairman of the
meeting at which the show of hands takes place or at which the poll is demanded, shall be entitled to a second or casting vote.

69.

70.

71.

72.

73.

22

74.

75.

76.

77.

78.

79.

80.

A  poll  demanded  on  the  election  of  a  chairman  of  the  meeting  or  on  a  question  of  adjournment  shall  be  taken  forthwith.  A  poll
demanded on any other question shall be taken at such time as the chairman of the meeting directs.

VOTES OF SHAREHOLDERS

Subject to any rights and restrictions for the time being attached to any Share, (a) every Shareholder Present shall, at a general meeting
of the Company, have the right to speak; (b) on a show of hands every Shareholder Present shall, at a general meeting of the Company,
each  have  one  vote;  and  (c)  on  a  poll  every  Shareholder  Present  shall,  at  a  general  meeting,  have  one  (1)  vote  for  each  Class  A
Ordinary Share and ten (10) votes for each Class B Ordinary Share of which he is the holder.  On a poll a Shareholder entitled to more
than one vote is under no obligation to cast all his votes in the same way.  For the avoidance of doubt, where more than one proxy is
appointed by a recognized clearing house (or its nominee(s)), each such proxy is under no obligation to cast all his votes in the same
way on a poll.

In the case of joint holders the vote of the senior who tenders a vote whether in person or by proxy (or, if a corporation or other non-
natural person, by its duly authorised representative or proxy) shall be accepted to the exclusion of the votes of the other joint holders
and for this purpose seniority shall be determined by the order in which the names stand in the Register.

Shares carrying the right to vote that are held by a Shareholder of unsound mind, or in respect of whom an order has been made by
any court having jurisdiction in lunacy, may be voted, whether on a show of hands or on a poll, by his committee, or other Person in
the nature of a committee appointed by that court, and any such committee or other Person may vote in respect of such Shares by
proxy.

No Shareholder shall be entitled to vote at any general meeting of the Company unless all calls, if any, or other sums presently payable
by him in respect of Shares carrying the right to vote held by him have been paid.  Where any Shareholder is, under the Listing Rules,
required to abstain from voting on any particular resolution or restricted to voting only for or only against any particular resolution,
any votes cast by or on behalf of such Shareholder in contravention of such requirement or restriction shall not be counted.

A Shareholder entitled to attend and vote at a general meeting of the Company shall be entitled to appoint another person (who must
be  an  individual)  as  their  proxy  to  attend  and  vote  instead  of  them  and  a  proxy  so  appointed  shall  have  the  same  right  as  the
Shareholder  to  speak  at  the  meeting.    Votes  may  be  given  either  personally  or  by  proxy.   A  proxy  need  not  be  a  Shareholder.   A
Shareholder may appoint any number of proxies to attend in their stead at any one general meeting or at any one class meeting.

Each Shareholder, other than a recognised clearing house (or its nominee(s)) or depositary (or its nominee(s)), may only appoint one
proxy to attend and vote instead of them. The instrument appointing a proxy shall be in writing under the hand of the

23

81.

82.

83.

84.

85.

appointor or of his attorney duly authorised in writing or, if the appointor is a corporation, either under Seal or under the hand of an
officer or attorney duly authorised. A proxy need not be a Shareholder.

An instrument appointing a proxy may be in any usual or common form or such other form as the Directors may approve.

The instrument appointing a proxy shall be deposited at the Registered Office or at such other place as is specified for that purpose in
the notice convening the meeting, or in any instrument of proxy sent out by the Company:

(a)

(b)

(c)

not  less  than  48  hours  before  the  time  for  holding  the  meeting  or  adjourned  meeting  at  which  the  person  named  in  the
instrument proposes to vote; or

in the case of a poll taken more than 48 hours after it is demanded, be deposited as aforesaid after the poll has been demanded
and not less than 24 hours before the time appointed for the taking of the poll; or

where the poll is not taken forthwith but is taken not more than 48 hours after it was demanded be delivered at the meeting at
which the poll was demanded to the chairman of the meeting or to the secretary or to any Director;

provided that the Directors may in the notice convening the meeting, or in an instrument of proxy sent out by the Company, direct that
the instrument appointing a proxy may be deposited at such other time (no later than the time for holding the meeting or adjourned
meeting) at the Registered Office or at such other place as is specified for that purpose in the notice convening the meeting, or in any
instrument of proxy sent out by the Company. The chairman of the meeting may in any event at his discretion direct that an instrument
of proxy shall be deemed to have been duly deposited. An instrument of proxy that is not deposited in the manner permitted shall be
invalid.

The instrument appointing a proxy shall be deemed to confer authority to demand or join in demanding a poll.

A resolution in writing signed by all the Shareholders for the time being entitled to receive notice of and to attend and vote at general
meetings of the Company (or being corporations by their duly authorised representatives) shall be as valid and effective as if the same
had been passed at a general meeting of the Company duly convened and held.

CORPORATIONS ACTING BY REPRESENTATIVES AT MEETINGS

Any corporation which is a Shareholder or a Director may by resolution of its directors or other governing body authorise such Person
as it thinks fit to act as its representative at any meeting of the Company or of any meeting of holders of a Class or of the Directors or
of a committee of Directors, and the Person so authorised shall be entitled to exercise the same powers on behalf of the corporation
which he

24

represents as that corporation could exercise if it were an individual Shareholder or Director.

DEPOSITARY AND CLEARING HOUSES

86.

If a recognised clearing house (or its nominee(s)) or depositary (or its nominee(s)) is a Member of the Company it may, by resolution
of its directors or other governing body or by power of attorney, authorise such Person(s) as it thinks fit to act as its representative(s)
at any general meeting of the Company or of any Class of Shareholders provided that, if more than one Person is so authorised, the
authorisation  shall  specify  the  number  and  Class  of  Shares  in  respect  of  which  each  such  Person  is  so  authorised.  A  Person  so
authorised  pursuant  to  this  Article  shall  be  entitled  to  exercise  the  same  powers  on  behalf  of  the  recognised  clearing  house  (or  its
nominee(s)) or depositary (or its nominee(s)) which he represents as that recognised clearing house (or its nominee(s)) or depositary
(or  its  nominee(s))  could  exercise  if  it  were  an  individual  Member  holding  the  number  and  Class  of  Shares  specified  in  such
authorisation, including the right to vote individually on a show of hands.

87.       (a)

Unless otherwise determined by the Company in general meeting, the number of Directors shall not be less than three (3)
Directors, the exact number of Directors to be determined from time to time by the Board of Directors.

DIRECTORS

(b)

(c)

(d)

The Board of Directors shall have a Chairman elected and appointed by a majority of the Directors then in office. The period
for  which  the  Chairman  will  hold  office  will  also  be  determined  by  a  majority  of  all  of  the  Directors  then  in  office.  The
Chairman shall preside as chairman at every meeting of the Board of Directors. To the extent the Chairman is not present at a
meeting  of  the  Board  of  Directors  within  fifteen  minutes  after  the  time  appointed  for  holding  the  same,  the  attending
Directors may choose one of their number to be the chairman of the meeting.

The Company may by Ordinary Resolution appoint any person to be a Director.

The  Board  may,  by  the  affirmative  vote  of  a  simple  majority  of  the  remaining  Directors  present  and  voting  at  a  Board
meeting, appoint any person as a Director, to fill a casual vacancy on the Board arising from the office of any other Director
being vacated in any of the circumstances described in Article 88 or Article 116, or as an addition to the existing Board. Any
Director  so  appointed  shall  hold  office  only  until  the  first  annual  general  meeting  of  the  Company  after  his  or  her
appointment and shall then be eligible for re-election at that meeting.

(e)

An appointment of a Director may be on terms that the Director shall automatically retire from office (unless he has sooner
vacated office) at the next or a subsequent annual general meeting or upon any specified event or

25

88.

89.

90.

91.

92.

after any specified period in a written agreement between the Company and the Director, if any; but no such term shall be
implied in the absence of express provision. Each Director whose term of office expires shall be eligible for re-election at a
meeting of the Shareholders or re-appointment by the Board.

A  Director  (including  a  managing  Director  or  other  executive  Director)  may  be  removed  (with  or  without  cause)  from  office  by
Ordinary Resolution of the Company before the expiration of his or her term of office, notwithstanding anything in these Articles or in
any agreement between the Company and such Director (but without prejudice to any claim for damages under such agreement). A
vacancy on the Board created by the removal of a Director under the previous sentence may be filled by Ordinary Resolution or by the
affirmative vote of a simple majority of the remaining Directors present and voting at a Board meeting. The notice of any meeting at
which  a  resolution  to  remove  a  Director  shall  be  proposed  or  voted  upon  must  contain  a  statement  of  the  intention  to  remove  that
Director and such notice must be served on that Director not less than ten (10) calendar days before the meeting. Such Director is
entitled to attend the meeting and be heard on the motion for his removal.

Subject  to  these  Articles  and  in  compliance  with  the  Listing  Rules,  the  Board  may,  from  time  to  time,  and  except  as  required  by
applicable law or Designated Stock Exchange Rules, adopt, institute, amend, modify or revoke the corporate governance policies or
initiatives  of  the  Company  and  determine  on  various  corporate  governance  related  matters  of  the  Company  as  the  Board  shall
determine by resolution of Directors from time to time.  For the avoidance of doubt, if any corporate governance policies or initiatives
of the Company adopted by resolution of the Board are inconsistent with the provisions in Articles 60 and 87, Articles 60 and 87 shall
prevail.

A Director shall not be required to hold any Shares in the Company by way of qualification. A Director who is not a Member of the
Company shall nevertheless be entitled to attend and speak at general meetings. No mandatory retirement age shall apply to Directors.

The remuneration of the Directors may be determined by the Directors or by Ordinary Resolution.

The Directors shall be entitled to be paid for their travelling, hotel and other expenses properly incurred by them in going to, attending
and returning from meetings of the Directors, or any committee of the Directors, or general meetings of the Company, or otherwise in
connection  with  the  business  of  the  Company,  or  to  receive  such  fixed  allowance  in  respect  thereof  as  may  be  determined  by  the
Directors from time to time, or a combination partly of one such method and partly the other.

93.

The role of an Independent Non-executive Director shall include, but is not limited to:

INDEPENDENT NON-EXECUTIVE DIRECTORS

26

(a)

(b)

(c)

(d)

participating  in  Board  meetings  to  bring  an  independent  judgment  to  bear  on  issues  of  strategy,  policy,  performance,
accountability, resources, key appointments and standards of conduct;

taking the lead where potential conflicts of interests arise;

serving on the audit, remuneration, nomination and other governance committees, if invited; and

scrutinising  the  Company’s  performance  in  achieving  agreed  corporate  goals  and  objectives,  and  monitoring  performance
reporting.

The  Independent  Non-executive  Directors  shall  give  the  Board  and  any  committees  on  which  they  serve  the  benefit  of  their  skills,
expertise  and  varied  backgrounds  and  qualifications  through  regular  attendance  and  active  participation.  They  should  also  attend
general meetings and develop a balanced understanding of the views of the members.

The  Independent  Non-executive  Directors  shall  make  a  positive  contribution  to  the  development  of  the  Company’s  strategy  and
policies through independent, constructive and informed comments.

ALTERNATE DIRECTOR OR PROXY

Any  Director  may  in  writing  appoint  another  Person  to  be  his  alternate  and,  save  to  the  extent  provided  otherwise  in  the  form  of
appointment,  such  alternate  shall  have  authority  to  sign  written  resolutions  on  behalf  of  the  appointing  Director,  but  shall  not  be
required to sign such written resolutions where they have been signed by the appointing director, and to act in such Director’s place at
any meeting of the Directors at which the appointing Director is unable to be present. Every such alternate shall be entitled to attend
and  vote  at  meetings  of  the  Directors  as  a  Director  when  the  Director  appointing  him  is  not  personally  present  and  where  he  is  a
Director to have a separate vote on behalf of the Director he is representing in addition to his own vote. A Director may at any time in
writing revoke the appointment of an alternate appointed by him. Such alternate shall be deemed for all purposes to be a Director of
the  Company  and  shall  not  be  deemed  to  be  the  agent  of  the  Director  appointing  him.  The  remuneration  of  such  alternate  shall  be
payable out of the remuneration of the Director appointing him and the proportion thereof shall be agreed between them.

Any Director may appoint any Person, whether or not a Director, to be the proxy of that Director to attend and vote on his behalf, in
accordance with instructions given by that Director, or in the absence of such instructions at the discretion of the proxy, at a meeting
or meetings of the Directors which that Director is unable to attend personally. The instrument appointing the proxy shall be in writing
under the hand of the appointing Director and shall be in any usual or common form or such other form as the Directors may approve,
and must be lodged with the chairman of the meeting of the Directors at which such proxy is to be used, or first used, prior to the
commencement of the meeting.

94.

95.

96.

97.

27

POWERS AND DUTIES OF DIRECTORS

98.

99.

100.

101.

102.

Subject to the Companies Act, these Articles and to any resolutions passed in a general meeting, the business of the Company shall be
managed by the Directors, who may pay all expenses incurred in setting up and registering the Company and may exercise all powers
of the Company. No resolution passed by the Company in general meeting shall invalidate any prior act of the Directors that would
have been valid if that resolution had not been passed.

Subject to these Articles, the Directors may from time to time appoint any natural person or corporation, whether or not a Director to
hold  such  office  in  the  Company  as  the  Directors  may  think  necessary  for  the  administration  of  the  Company,  including  but  not
limited  to,  chief  executive  officer,  one  or  more  other  executive  officers,  president,  one  or  more  vice-presidents,  treasurer,  assistant
treasurer, manager or controller, and for such term and at such remuneration (whether by way of salary or commission or participation
in profits or partly in one way and partly in another), and with such powers and duties as the Directors may think fit. Any natural
person or corporation so appointed by the Directors may be removed by the Directors. The Directors may also appoint one or more of
their number to the office of managing director upon like terms, but any such appointment shall ipso facto terminate if any managing
director  ceases  for  any  cause  to  be  a  Director,  or  if  the  Company  by  Ordinary  Resolution  resolves  that  his  tenure  of  office  be
terminated.

The  Directors  may  appoint  any  natural  person  or  corporation  to  be  a  Secretary  (and  if  need  be  an  assistant  Secretary  or  assistant
Secretaries) who shall hold office for such term, at such remuneration and upon such conditions and with such powers as they think
fit.  Any  Secretary  or  assistant  Secretary  so  appointed  by  the  Directors  may  be  removed  by  the  Directors  or  by  the  Company  by
Ordinary Resolution.

The Directors may delegate any of their powers to committees consisting of such member or members of their body as they think fit;
any committee so formed shall in the exercise of the powers so delegated conform to any regulations that may be imposed on it by the
Directors.

The Directors may from time to time and at any time by power of attorney (whether under Seal or under hand) or otherwise appoint
any  company,  firm  or  Person  or  body  of  Persons,  whether  nominated  directly  or  indirectly  by  the  Directors,  to  be  the  attorney  or
attorneys or authorised signatory (any such Person being an “Attorney” or “Authorised Signatory”, respectively) of the Company for
such purposes and with such powers, authorities and discretion (not exceeding those vested in or exercisable by the Directors under
these  Articles)  and  for  such  period  and  subject  to  such  conditions  as  they  may  think  fit,  and  any  such  power  of  attorney  or  other
appointment may contain such provisions for the protection and convenience of Persons dealing with any such Attorney or Authorised
Signatory as the Directors may think fit, and may also authorise any such Attorney or Authorised Signatory to delegate all or any of
the powers, authorities and discretion vested in him.

28

103.

104.

105.

The Directors may from time to time provide for the management of the affairs of the Company in such manner as they shall think fit
and the provisions contained in the three next following Articles shall not limit the general powers conferred by this Article.

The  Directors  from  time  to  time  and  at  any  time  may  establish  any  committees,  local  boards  or  agencies  for  managing  any  of  the
affairs of the Company and may appoint any natural person or corporation to be a member of such committees or local boards and
may appoint any managers or agents of the Company and may fix the remuneration of any such natural person or corporation.

The  Directors  from  time  to  time  and  at  any  time  may  delegate  to  any  such  committee,  local  board,  manager  or  agent  any  of  the
powers, authorities and discretions for the time being vested in the Directors and may authorise the members for the time being of any
such  local  board,  or  any  of  them  to  fill  any  vacancies  therein  and  to  act  notwithstanding  vacancies  and  any  such  appointment  or
delegation may be made on such terms and subject to such conditions as the Directors may think fit and the Directors may at any time
remove any natural person or corporation so appointed and may annul or vary any such delegation, but no Person dealing in good faith
and without notice of any such annulment or variation shall be affected thereby.

106.

Any  such  delegates  as  aforesaid  may  be  authorised  by  the  Directors  to  sub-delegate  all  or  any  of  the  powers,  authorities,  and
discretion for the time being vested in them.

NOMINATION COMMITTEE

107.

The Board shall establish a Nomination Committee (which may be combined with the Corporate Governance Committee to form a
single nominating and corporate governance committee (the “Nominating  and  Corporate  Governance  Committee”),  which  shall
perform the following duties:

(a)

(b)

(c)

(d)

review the structure, size and composition (including the skills, knowledge and experience) of the Board at least annually and
make recommendations on any proposed changes to the Board to complement the Company’s corporate strategy;

identify individuals suitably qualified to become Directors and select or make recommendations to the Board on the selection
of individuals nominated for directorships;

assess the independence of Independent Non-executive Directors; and

make  recommendations  to  the  Board  on  the  appointment  or  re-appointment  of  Directors  and  succession  planning  for
Directors, in particular the chairman and the chief executive officer of the Company.

29

108.

109.

110.

The  Nomination  Committee  shall  make  available  its  terms  of  reference  explaining  its  role  and  the  authority  delegated  to  it  by  the
Board by publishing them on The Stock Exchange of Hong Kong Limited’s Website and the Company’s Website.

The Company shall provide the Nomination Committee sufficient resources to perform its duties. Where necessary, the Nomination
Committee shall seek independent professional advice, at the Company’s expense, to perform its responsibilities.

Where  the  Board  proposes  a  resolution  to  elect  an  individual  as  an  Independent  Non-executive  Director  at  a  general  meeting,  the
circular to the members and/or explanatory statement accompanying the notice of the relevant general meeting shall set out:

(a)

(b)

(c)

(d)

the process used for identifying the individual and why the Board believes the individual should be elected and the reasons
why it considers the individual to be independent;

if the proposed Independent Non-executive Director will be holding their seventh (or more) listed company directorship, why
the Board believes the individual would still be able to devote sufficient time to the board;

the perspectives, skills and experience that the individual can bring to the Board; and

how the individual contributes to diversity of the Board.

CORPORATE GOVERNANCE COMMITTEE

111.

The Board shall establish a Corporate Governance Committee (which may be combined with the Nomination Committee to form a
single Nominating and Corporate Governance Committee), which shall perform the following duties:

(a)

(b)

(c)

(d)

(e)

develop and review the Company’s policies and practices on corporate governance and make recommendations to the Board;

review and monitor the training and continuous professional development of Directors and senior management;

review and monitor the Company’s policies and practices on compliance with legal and regulatory requirements;

develop, review and monitor the code of conduct and compliance manual (if any) applicable to employees and Directors; and

review the Company’s compliance with the code and disclosure in the Corporate Governance Report.

30

112.

113.

114.

BORROWING POWERS OF DIRECTORS

The  Directors  may  from  time  to  time  at  their  discretion  exercise  all  the  powers  of  the  Company  to  raise  or  borrow  money  and  to
mortgage  or  charge  its  undertaking,  property  and  assets  (present  and  future)  and  uncalled  capital  or  any  part  thereof,  to  issue
debentures, debenture stock, bonds and other securities, whether outright or as collateral security for any debt, liability or obligation of
the Company or of any third party.

THE SEAL

The  Seal  shall  not  be  affixed  to  any  instrument  except  by  the  authority  of  a  resolution  of  the  Directors  provided  always  that  such
authority may be given prior to or after the affixing of the Seal and if given after may be in general form confirming a number of
affixings of the Seal. The Seal shall be affixed in the presence of a Director or a Secretary (or an assistant Secretary) or in the presence
of any one or more Persons as the Directors may appoint for the purpose and every Person as aforesaid shall sign every instrument to
which the Seal is so affixed in their presence.

The Company may maintain a facsimile of the Seal in such countries or places as the Directors may appoint and such facsimile Seal
shall not be affixed to any instrument except by the authority of a resolution of the Directors provided always that such authority may
be  given  prior  to  or  after  the  affixing  of  such  facsimile  Seal  and  if  given  after  may  be  in  general  form  confirming  a  number  of
affixings of such facsimile Seal. The facsimile Seal shall be affixed in the presence of such Person or Persons as the Directors shall for
this purpose appoint and such Person or Persons as aforesaid shall sign every instrument to which the facsimile Seal is so affixed in
their presence and such affixing of the facsimile Seal and signing as aforesaid shall have the same meaning and effect as if the Seal
had been affixed in the presence of and the instrument signed by a Director or a Secretary (or an assistant Secretary) or in the presence
of any one or more Persons as the Directors may appoint for the purpose.

115.

Notwithstanding the foregoing, a Secretary or any assistant Secretary shall have the authority to affix the Seal, or the facsimile Seal, to
any  instrument  for  the  purposes  of  attesting  authenticity  of  the  matter  contained  therein  but  which  does  not  create  any  obligation
binding on the Company.

116.

The office of Director shall be vacated, if the Director:

DISQUALIFICATION OF DIRECTORS

(a)

(b)

(c)

becomes bankrupt or makes any arrangement or composition with his creditors;

dies or is found to be or becomes of unsound mind;

resigns his office by notice in writing to the Company;

31

(d)

without special leave of absence from the Board, is absent from meetings of the Board for three consecutive meetings and the
Board resolves that his office be vacated; or

(e)

is removed from office pursuant to any other provision of these Articles.

PROCEEDINGS OF DIRECTORS

117.

118.

119.

120.

The Directors may meet together (either within or outside of the Cayman Islands) for the dispatch of business, adjourn, and otherwise
regulate their meetings and proceedings as they think fit. Questions arising at any meeting shall be decided by a majority of votes. At
any meeting of the Directors, each Director present in person or represented by his proxy or alternate shall be entitled to one vote. In
case of an equality of votes the Chairman shall have a second or casting vote. A Director may, and a Secretary or assistant Secretary
on the requisition of a Director shall, at any time summon a meeting of the Directors.

A Director may participate in any meeting of the Directors, or of any committee appointed by the Directors of which such Director is
a member, by means of telephone or similar communication equipment by way of which all Persons participating in such meeting can
communicate with each other and such participation shall be deemed to constitute presence in person at the meeting.

The quorum necessary for the transaction of the business of the Board may be fixed by the Directors, and unless so fixed, the quorum
shall be a majority of Directors then in office. A Director represented by proxy or by an alternate Director at any meeting shall be
deemed to be present for the purposes of determining whether or not a quorum is present.

A Director who is in any way, whether directly or indirectly, interested in a contract or transaction or proposed contract or transaction
with the Company shall declare the nature of his interest at a meeting of the Directors. A general notice given to the Directors by any
Director  to  the  effect  that  he  is  a  member  of  any  specified  company  or  firm  and  is  to  be  regarded  as  interested  in  any  contract  or
transaction which may thereafter be made with that company or firm shall be deemed a sufficient declaration of interest in regard to
any  contract  so  made  or  transaction  so  consummated.  Subject  to  the  Designated  Stock  Exchange  Rules  and  disqualification  by  the
chairman  of  the  relevant  Board  meeting,  a  Director  may  vote  in  respect  of  any  contract  or  transaction  or  proposed  contract  or
transaction notwithstanding that he may be interested therein and if he does so his vote shall be counted and he may be counted in the
quorum  at  any  meeting  of  the  Directors  at  which  any  such  contract  or  transaction  or  proposed  contract  or  transaction  shall  come
before the meeting for consideration.

121.

A Director may hold any other office or place of profit under the Company (other than the office of auditor) in conjunction with his
office  of  Director  for  such  period  and  on  such  terms  (as  to  remuneration  and  otherwise)  as  the  Directors  may  determine  and  no
Director or intending Director shall be disqualified by his office from contracting with the Company either with regard to his tenure of
any such other office

32

or place of profit or as vendor, purchaser or otherwise, nor shall any such contract or arrangement entered into by or on behalf of the
Company in which any Director is in any way interested be liable to be avoided, nor shall any Director so contracting or being so
interested be liable to account to the Company for any profit realised by any such contract or arrangement by reason of such Director
holding  that  office  or  of  the  fiduciary  relation  thereby  established.  A  Director,  notwithstanding  his  interest,  may  be  counted  in  the
quorum present at any meeting of the Directors whereat he or any other Director is appointed to hold any such office or place of profit
under  the  Company  or  whereat  the  terms  of  any  such  appointment  are  arranged  and  he  may  vote  on  any  such  appointment  or
arrangement.

122.

Any Director may act by himself or through his firm in a professional capacity for the Company, and he or his firm shall be entitled to
remuneration for professional services as if he were not a Director; provided that nothing herein contained shall authorise a Director or
his firm to act as auditor to the Company.

123.

The Directors shall cause minutes to be made for the purpose of recording:

(a)

(b)

(c)

all appointments of officers made by the Directors;

the names of the Directors present at each meeting of the Directors and of any committee of the Directors; and

all resolutions and proceedings at all meetings of the Company, and of the Directors and of committees of Directors.

124. When the chairman of a meeting of the Directors signs the minutes of such meeting the same shall be deemed to have been duly held
notwithstanding  that  all  the  Directors  have  not  actually  come  together  or  that  there  may  have  been  a  technical  defect  in  the
proceedings.

125.

A  resolution  in  writing  signed  by  all  the  Directors  or  all  the  members  of  a  committee  of  Directors  entitled  to  receive  notice  of  a
meeting of Directors or committee of Directors, as the case may be (an alternate Director, subject as provided otherwise in the terms
of  appointment  of  the  alternate  Director,  being  entitled  to  sign  such  a  resolution  on  behalf  of  his  appointer),  shall  be  as  valid  and
effectual as if it had been passed at a duly called and constituted meeting of Directors or committee of Directors, as the case may be.
When  signed  a  resolution  may  consist  of  several  documents  each  signed  by  one  or  more  of  the  Directors  or  his  duly  appointed
alternate.

126.

The continuing Directors may act notwithstanding any vacancy in their body but if and for so long as their number is reduced below
the  number  fixed  by  or  pursuant  to  these  Articles  as  the  necessary  quorum  of  Directors,  the  continuing  Directors  may  act  for  the
purpose of increasing the number, or of summoning a general meeting of the Company, but for no other purpose.

127.

Subject  to  any  regulations  imposed  on  it  by  the  Directors,  a  committee  appointed  by  the  Directors  may  elect  a  chairman  of  its
meetings. If no such chairman is elected, or

33

128.

129.

130.

131.

132.

133.

if at any meeting the chairman is not present within fifteen minutes after the time appointed for holding the meeting, the committee
members present may choose one of their number to be chairman of the meeting.

A committee appointed by the Directors may meet and adjourn as it thinks proper. Subject to any regulations imposed on it by the
Directors, questions arising at any meeting shall be determined by a majority of votes of the committee members present and in case
of an equality of votes the chairman shall have a second or casting vote.

All  acts  done  by  any  meeting  of  the  Directors  or  of  a  committee  of  Directors,  or  by  any  Person  acting  as  a  Director,  shall
notwithstanding that it be afterwards discovered that there was some defect in the appointment of any such Director or Person acting
as  aforesaid,  or  that  they  or  any  of  them  were  disqualified,  be  as  valid  as  if  every  such  Person  had  been  duly  appointed  and  was
qualified to be a Director.

PRESUMPTION OF ASSENT

A Director of the Company who is present at a meeting of the Board of Directors at which an action on any Company matter is taken
shall be presumed to have assented to the action taken unless his dissent shall be entered in the minutes of the meeting or unless he
shall  file  his  written  dissent  from  such  action  with  the  person  acting  as  the  chairman  or  secretary  of  the  meeting  before  the
adjournment thereof or shall forward such dissent by registered post to such person immediately after the adjournment of the meeting.
Such right to dissent shall not apply to a Director who voted in favour of such action.

DIVIDENDS

Subject to any rights and restrictions for the time being attached to any Shares, the Directors may from time to time declare dividends
(including  interim  dividends)  and  other  distributions  on  Shares  in  issue  and  authorise  payment  of  the  same  out  of  the  funds  of  the
Company lawfully available therefor.

Subject  to  any  rights  and  restrictions  for  the  time  being  attached  to  any  Shares,  the  Company  by  Ordinary  Resolution  may  declare
dividends, but no dividend shall exceed the amount recommended by the Directors.

The Directors may, before recommending or declaring any dividend, set aside out of the funds legally available for distribution such
sums as they think proper as a reserve or reserves which shall, in the absolute discretion of the Directors, be applicable for meeting
contingencies or for equalising dividends or for any other purpose to which those funds may be properly applied, and pending such
application may in the absolute discretion of the Directors, either be employed in the business of the Company or be invested in such
investments (other than Shares of the Company) as the Directors may from time to time think fit.

134.

Any dividend payable in cash to the holder of Shares may be paid in any manner determined by the Directors. If paid by cheque it will
be sent by mail addressed to the

34

holder at his address in the Register, or addressed to such person and at such addresses as the holder may direct. Every such cheque or
warrant shall, unless the holder or joint holders otherwise direct, be made payable to the order of the holder or, in the case of joint
holders, to the order of the holder whose name stands first on the Register in respect of such Shares, and shall be sent at his or their
risk and payment of the cheque or warrant by the bank on which it is drawn shall constitute a good discharge to the Company.

135.

136.

The Directors may determine that a dividend shall be paid wholly or partly by the distribution of specific assets (which may consist of
the  shares  or  securities  of  any  other  company)  and  may  settle  all  questions  concerning  such  distribution.  Without  limiting  the
generality of the foregoing, the Directors may fix the value of such specific assets, may determine that cash payment shall be made to
some Shareholders in lieu of specific assets and may vest any such specific assets in trustees on such terms as the Directors think fit.

Subject to any rights and restrictions for the time being attached to any Shares, all dividends shall be declared and paid according to
the amounts paid up on the Shares, but if and for so long as nothing is paid up on any of the Shares dividends may be declared and
paid according to the par value of the Shares. No amount paid on a Share in advance of calls shall, while carrying interest, be treated
for the purposes of this Article as paid on the Share.

137.

If  several  Persons  are  registered  as  joint  holders  of  any  Share,  any  of  them  may  give  effective  receipts  for  any  dividend  or  other
moneys payable on or in respect of the Share.

138.

No dividend shall bear interest against the Company.

139.

Any dividend unclaimed after a period of six calendar years from the date of declaration of such dividend may be forfeited by the
Board of Directors and, if so forfeited, shall revert to the Company.

ACCOUNTS, AUDIT AND ANNUAL RETURN AND DECLARATION

140.

141.

142.

The books of account relating to the Company’s affairs shall be kept in such manner as may be determined from time to time by the
Directors.

The books of account shall be kept at the Registered Office, or at such other place or places as the Directors think fit, and shall always
be open to the inspection of the Directors.

The Directors may from time to time determine whether and to what extent and at what times and places and under what conditions or
regulations  the  accounts  and  books  of  the  Company  or  any  of  them  shall  be  open  to  the  inspection  of  Shareholders  not  being
Directors,  and  no  Shareholder  (not  being  a  Director)  shall  have  any  right  of  inspecting  any  account  or  book  or  document  of  the
Company except as conferred by law or authorised by the Directors or by Ordinary Resolution.

35

143.

144.

145.

146.

The accounts relating to the Company’s affairs shall be audited in such manner and with such financial year end as may be determined
from time to time by the Directors or failing any determination as aforesaid shall not be audited.

The Company shall at every annual general meeting appoint an auditor or auditors of the Company who shall hold office until the next
annual  general  meeting.  The  removal  of  an  auditor  before  the  expiration  of  his  period  of  office  shall  require  the  approval  of  an
Ordinary Resolution. The remuneration of the auditors shall be fixed by the Company at the annual general meeting at which they are
appointed  provided  that  in  respect  of  any  particular  year  the  Company  in  general  meeting  may  delegate  the  fixing  of  such
remuneration to the Board.

Every auditor of the Company shall have a right of access at all times to the books and accounts and vouchers of the Company and
shall be entitled to require from the Directors and officers of the Company such information and explanation as may be necessary for
the performance of the duties of the auditors.

The auditors shall, if so required by the Directors, make a report on the accounts of the Company during their tenure of office at the
next annual general meeting following their appointment, and at any time during their term of office, upon request of the Directors or
any general meeting of the Members.

147.

The Directors in each calendar year shall prepare, or cause to be prepared, an annual return and declaration setting forth the particulars
required by the Companies Act and deliver a copy thereof to the Registrar of Companies in the Cayman Islands.

148.

Subject to the Companies Act, the Directors may, with the authority of an Ordinary Resolution:

CAPITALISATION OF RESERVES

(a)

(b)

resolve to capitalise an amount standing to the credit of reserves (including a Share Premium Account, capital redemption
reserve and profit and loss account), which is available for distribution;

appropriate the sum resolved to be capitalised to the Shareholders in proportion to the nominal amount of Shares (whether or
not fully paid) held by them respectively and apply that sum on their behalf in or towards:

(i)

(ii)

paying up the amounts (if any) for the time being unpaid on Shares held by them respectively, or

paying up in full unissued Shares or debentures of a nominal amount equal to that sum,

and allot the Shares or debentures, credited as fully paid, to the Shareholders (or as they may direct) in those proportions, or partly in
one way and partly in the other, but the Share Premium Account, the capital redemption reserve and profits which are not

36

available  for  distribution  may,  for  the  purposes  of  this  Article,  only  be  applied  in  paying  up  unissued  Shares  to  be  allotted  to
Shareholders credited as fully paid;

(c)

(d)

make  any  arrangements  they  think  fit  to  resolve  a  difficulty  arising  in  the  distribution  of  a  capitalised  reserve  and  in
particular, without limitation, where Shares or debentures become distributable in fractions the Directors may deal with the
fractions as they think fit;

authorise a Person to enter (on behalf of all the Shareholders concerned) into an agreement with the Company providing for
either:

(i)

(ii)

the allotment to the Shareholders respectively, credited as fully paid, of Shares or debentures to which they may be
entitled on the capitalisation, or

the payment by the Company on behalf of the Shareholders (by the application of their respective proportions of the
reserves resolved to be capitalised) of the amounts or part of the amounts remaining unpaid on their existing Shares,

and any such agreement made under this authority being effective and binding on all those Shareholders; and

(e)

generally do all acts and things required to give effect to the resolution.

149.

Notwithstanding any provisions in these Articles, the Directors may resolve to capitalise an amount standing to the credit of reserves
(including the share premium account, capital redemption reserve and profit and loss account) or otherwise available for distribution
by applying such sum in paying up in full unissued Shares to be allotted and issued to:

(a)

(b)

(c)

employees (including Directors) or service providers of the Company or its Affiliates upon exercise or vesting of any options
or awards granted under any share incentive scheme or employee benefit scheme or other arrangement which relates to such
persons that has been adopted or approved by the Directors or the Members;

any trustee of any trust or administrator of any share incentive scheme or employee benefit scheme to whom shares are to be
allotted  and  issued  by  the  Company  in  connection  with  the  operation  of  any  share  incentive  scheme  or  employee  benefit
scheme or other arrangement which relates to such persons that has been adopted or approved by the Directors or Members;
or

any depositary of the Company for the purposes of the issue, allotment and delivery by the depositary of ADSs to employees
(including Directors) or service providers of the Company or its Affiliates upon exercise or vesting of any options or awards
granted under any share incentive scheme or employee

37

150.

151.

152.

benefit scheme or other arrangement which relates to such persons that has been adopted or approved by the Directors or the
Members.

SHARE PREMIUM ACCOUNT

The Directors shall in accordance with the Companies Act establish a Share Premium Account and shall carry to the credit of such
account from time to time a sum equal to the amount or value of the premium paid on the issue of any Share.

There shall be debited to any Share Premium Account on the redemption or purchase of a Share the difference between the nominal
value of such Share and the redemption or purchase price provided always that at the discretion of the Directors such sum may be paid
out of the profits of the Company or, if permitted by the Companies Act, out of capital.

NOTICES

Except as otherwise provided in these Articles, any notice or document may be served by the Company or by the Person entitled to
give notice to any Shareholder either personally, or by posting it by airmail or air courier service in a prepaid letter addressed to such
Shareholder  at  his  address  as  appearing  in  the  Register,  or  by  electronic  mail  to  any  electronic  mail  address  such  Shareholder  may
have specified in writing for the purpose of such service of notices, or by facsimile or by placing it on the Company’s Website should
the  Directors  deem  it  appropriate.  In  the  case  of  joint  holders  of  a  Share,  all  notices  shall  be  given  to  that  one  of  the  joint  holders
whose name stands first in the Register in respect of the joint holding, and notice so given shall be sufficient notice to all the joint
holders.

153.

Notices posted to addresses outside the Cayman Islands shall be forwarded by prepaid airmail.

154.

Any Shareholder Present at any meeting of the Company shall for all purposes be deemed to have received due notice of such meeting
and, where requisite, of the purposes for which such meeting was convened.

155.

Any notice or other document, if served by:

(a)

(b)

(c)

post, shall be deemed to have been served five calendar days after the time when the letter containing the same is posted;

facsimile, shall be deemed to have been served upon production by the transmitting facsimile machine of a report confirming
transmission of the facsimile in full to the facsimile number of the recipient;

recognised courier service, shall be deemed to have been served 48 hours after the time when the letter containing the same is
delivered to the courier service; or

38

(d)

electronic mail, shall be deemed to have been served immediately upon the time of the transmission by electronic mail.

In  proving  service  by  post  or  courier  service  it  shall  be  sufficient  to  prove  that  the  letter  containing  the  notice  or  documents  was
properly addressed and duly posted or delivered to the courier service.

156.

Any notice or document delivered or sent by post to or left at the registered address of any Shareholder in accordance with the terms
of these Articles shall notwithstanding that such Shareholder be then dead or bankrupt, and whether or not the Company has notice of
his death or bankruptcy, be deemed to have been duly served in respect of any Share registered in the name of such Shareholder as
sole or joint holder, unless his name shall at the time of the service of the notice or document have been removed from the Register as
the  holder  of  the  Share,  and  such  service  shall  for  all  purposes  be  deemed  a  sufficient  service  of  such  notice  or  document  on  all
Persons interested (whether jointly with or as claiming through or under him) in the Share.

157.

Notice of every general meeting of the Company shall be given to:

(a)

(b)

all Shareholders holding Shares with the right to receive notice and who have supplied to the Company an address for the
giving of notices to them; and

every  Person  entitled  to  a  Share  in  consequence  of  the  death  or  bankruptcy  of  a  Shareholder,  who  but  for  his  death  or
bankruptcy would be entitled to receive notice of the meeting.

No other Person shall be entitled to receive notices of general meetings.

INFORMATION

158.

159.

160.

No  Member  shall  be  entitled  to  require  discovery  of  any  information  in  respect  of  any  detail  of  the  Company’s  trading  or  any
information which is or may be in the nature of a trade secret or secret process which may relate to the conduct of the business of the
Company and which in the opinion of the Board would not be in the interests of the Members of the Company to communicate to the
public.

The Board shall be entitled to release or disclose any information in its possession, custody or control regarding the Company or its
affairs to any of its Members including, without limitation, information contained in the Register and transfer books of the Company.

Any register held in Hong Kong shall during normal business hours (subject to such reasonable restrictions as the Board may impose)
be open to inspection by a Shareholder without charge and any other person on payment of a fee of such amount not exceeding the
maximum amount as may from time to time be permitted under the Listing Rules as the Board may determine for each inspection,
provided that the Company may be permitted to close the register in terms equivalent to section 632 of the Companies Ordinance.

39

INDEMNITY

161.

Every  Director  (including  for  the  purposes  of  this  Article  any  alternate  Director  appointed  pursuant  to  the  provisions  of  these
Articles), Secretary, assistant Secretary, or other officer for the time being and from time to time of the Company (but not including
the  Company’s  auditors)  and  the  personal  representatives  of  the  same  (each  an  “Indemnified  Person”)  shall  be  indemnified  and
secured harmless against all actions, proceedings, costs, charges, expenses, losses, damages or liabilities incurred or sustained by such
Indemnified  Person,  other  than  by  reason  of  such  Indemnified  Person’s  own  dishonesty,  wilful  default  or  fraud,  in  or  about  the
conduct of the Company’s business or affairs (including as a result of any mistake of judgment) or in the execution or discharge of his
duties, powers, authorities or discretions, including without prejudice to the generality of the foregoing, any costs, expenses, losses or
liabilities incurred by such Indemnified Person in defending (whether successfully or otherwise) any civil proceedings concerning the
Company or its affairs in any court whether in the Cayman Islands or elsewhere.

162.

No Indemnified Person shall be liable:

(a)

(b)

(c)

(d)

(e)

(f)

for the acts, receipts, neglects, defaults or omissions of any other Director or officer or agent of the Company; or

for any loss on account of defect of title to any property of the Company; or

on account of the insufficiency of any security in or upon which any money of the Company shall be invested; or

for any loss incurred through any bank, broker or other similar Person; or

for any loss occasioned by any negligence, default, breach of duty, breach of trust, error of judgement or oversight on such
Indemnified Person’s part; or

for any loss, damage or misfortune whatsoever which may happen in or arise from the execution or discharge of the duties,
powers, authorities, or discretions of such Indemnified Person’s office or in relation thereto;

unless the same shall happen through such Indemnified Person’s own dishonesty, willful default or fraud.

FINANCIAL YEAR

163.

Unless the Directors otherwise prescribe, the financial year of the Company shall end on December 31st  in  each  calendar  year  and
shall begin on January 1st in each calendar year.

40

164.

165.

166.

NON-RECOGNITION OF TRUSTS

No Person shall be recognised by the Company as holding any Share upon any trust and the Company shall not, unless required by
law,  be  bound  by  or  be  compelled  in  any  way  to  recognise  (even  when  having  notice  thereof)  any  equitable,  contingent,  future  or
partial interest in any Share or (except only as otherwise provided by these Articles or as the Companies Act requires) any other right
in respect of any Share except an absolute right to the entirety thereof in each Shareholder registered in the Register.

WINDING UP

If the Company shall be wound up (including in the case of voluntary winding up) the liquidator may, with the sanction of a Special
Resolution of the Company and any other sanction required by the Companies Act, divide amongst the Members in species or in kind
the whole or any part of the assets of the Company (whether they shall consist of property of the same kind or not) and may for that
purpose value any assets and determine how the division shall be carried out as between the Members or different classes of Members.
The liquidator may, with the like sanction, vest the whole or any part of such assets in trustees upon such trusts for the benefit of the
Members as the liquidator, with the like sanction, shall think fit, but so that no Member shall be compelled to accept any asset upon
which there is a liability.

If the Company shall be wound up, and the assets available for distribution amongst the Members shall be insufficient to repay the
whole of the share capital, such assets shall be distributed so that, as nearly as may be, the losses shall be borne by the Members in
proportion to the par value of the Shares held by them. If in a winding up the assets available for distribution amongst the Members
shall  be  more  than  sufficient  to  repay  the  whole  of  the  share  capital  at  the  commencement  of  the  winding  up,  the  surplus  shall  be
distributed amongst the Members in proportion to the par value of the Shares held by them at the commencement of the winding up
subject to a deduction from those Shares in respect of which there are monies due, of all monies payable to the Company for unpaid
calls or otherwise. This Article is without prejudice to the rights of the holders of Shares issued upon special terms and conditions.

AMENDMENT OF ARTICLES OF ASSOCIATION

167.

Subject  to  the  Companies  Act,  the  Company  may  at  any  time  and  from  time  to  time  by  Special  Resolution  alter  or  amend  these
Articles in whole or in part.

CLOSING OF REGISTER OR FIXING RECORD DATE

168.

For the purpose of determining those Shareholders that are entitled to receive notice of, attend or vote at any meeting of Shareholders
or  any  adjournment  thereof,  or  those  Shareholders  that  are  entitled  to  receive  payment  of  any  dividend,  or  in  order  to  make  a
determination as to who is a Shareholder for any other purpose, the Directors may

41

169.

170.

171.

provide that the Register shall be closed for transfers for a stated period which shall not exceed in any case thirty calendar days in any
calendar year.

In lieu of or apart from closing the Register, the Directors may fix in advance a date as the record date for any such determination of
those  Shareholders  that  are  entitled  to  receive  notice  of,  attend  or  vote  at  a  meeting  of  the  Shareholders  and  for  the  purpose  of
determining those Shareholders that are entitled to receive payment of any dividend the Directors may, at or within ninety calendar
days prior to the date of declaration of such dividend, fix a subsequent date as the record date for such determination.

If the Register is not so closed and no record date is fixed for the determination of those Shareholders entitled to receive notice of,
attend or vote at a meeting of Shareholders or those Shareholders that are entitled to receive payment of a dividend, the date on which
notice of the meeting is posted or the date on which the resolution of the Directors declaring such dividend is adopted, as the case may
be, shall be the record date for such determination of Shareholders. When a determination of those Shareholders that are entitled to
receive notice of, attend or vote at a meeting of Shareholders has been made as provided in this Article, such determination shall apply
to any adjournment thereof.

REGISTRATION BY WAY OF CONTINUATION

The Company may by Special Resolution resolve to be registered by way of continuation in a jurisdiction outside the Cayman Islands
or such other jurisdiction in which it is for the time being incorporated, registered or existing. In furtherance of a resolution adopted
pursuant to this Article, the Directors may cause an application to be made to the Registrar of Companies to deregister the Company
in the Cayman Islands or such other jurisdiction in which it is for the time being incorporated, registered or existing and may cause all
such further steps as they consider appropriate to be taken to effect the transfer by way of continuation of the Company.

172.

The  Directors,  or  any  service  providers  (including  the  officers,  the  Secretary  and  the  registered  office  agent  of  the  Company)
specifically authorised by the Directors, shall be entitled to disclose to any regulatory or judicial authority or to any Designated Stock
Exchange any information regarding the affairs of the Company including without limitation information contained in the Register
and books of the Company.

DISCLOSURE

42

Description of rights of each class of securities

registered under Section 12 of the Securities Exchange Act of 1934 (the “Exchange Act”)

As of December 31, 2022, ZTO Express (Cayman) Inc. (“we,” “our,” “our company,” or “us”) had the following series of securities

registered pursuant to Section 12(b) of the Securities Exchange Act of 1934, as amended, or the Exchange Act:

Exhibit 2.6

Title of each class
American depositary shares, each
representing one Class A ordinary
share par value US$0.0001 per
share
Class A ordinary shares, par value
US$0.0001 per share

Trading Symbol(s)

    Name of Each Exchange on Which Registered

ZTO

2057

New York Stock Exchange

The Stock Exchange of Hong Kong Limited

This exhibit contains a description of the rights of (i) the holders of Class A ordinary shares and (ii) the holders of ADSs. Underlying
Class A ordinary shares represented by the ADSs are held by JPMorgan Chase Bank, N.A., as depositary, and holders of ADSs will not be
treated as holders of the Class A ordinary shares.

Explanatory Note

In  our  extraordinary  general  meeting  of  shareholders  held  on  April  14,  2023,  our  shareholders  have  passed  a  special  resolution,
conditional upon and with effect from the consummation of the Primary Conversion, that our third amended and restated memorandum and
articles  of  association  be  amended  and  restated  in  their  entirety  and  by  the  substitution  in  their  place  of  the  fourth  amended  and  restated
memorandum and articles of association and that our board of directors be authorized to deal with on behalf of our company the relevant filing
and  amendments  (where  necessary)  procedures  and  other  related  issues  arising  from  the  amendments  to  the  third  amended  and  restated
memorandum  and  articles  of  association.  The  material  provisions  of  our  fourth  amended  and  restatement  memorandum  and  articles  of
association are summarized in “Item 10. Additional Information—B. Memorandum and Articles of Association” of our annual report on Form
20-F with which this exhibit is filed.

Pursuant to Section 2(d) of the Instructions as to Exhibits to Form 20-F, we shall provide in this exhibit a description of the rights of
each  class  of  securities  that  is  registered  under  Section  12  of  the  Exchange  Act  as  of  December  31,  2022.  Our  effective  memorandum  and
articles of association as of December 31, 2022, and until our fourth amended and restated memorandum and articles of association becomes
effective,  is  our  third  amended  and  restatement  memorandum  and  articles  of  association.  For  references  to  Item  10  of  Form  20-F  in  the
“Description of Class A Ordinary Shares” of this exhibit, see “Item 10. Additional Information—B. Memorandum and Articles of Association”
of our annual report on Form 20-F filed with the Securities and Exchange Commission on April 28, 2022.

Description of Class A Ordinary Shares

The following is a summary of material provisions of our currently effective third amended and restated memorandum and articles of
association  (the  “Memorandum  and  Articles  of  Association”),  as  well  as  the  Companies  Act  (As  Revised)  of  the  Cayman  Islands  (the
“Companies Act”) insofar as they relate to the material terms of our ordinary shares. Notwithstanding this, because it is a summary, it may not
contain all the information that you may otherwise deem important. For more complete information, you should read the entire Memorandum
and Articles of Association, which has been furnished to the SEC as an exhibit to our current report on Form 6-K (File No. 001-37922).

Type and Class of Securities (Item 9.A.5 of Form 20-F)

Each Class A ordinary share has US$0.0001 par value. The respective number of Class A ordinary shares that have been issued as of

the last day of the respective financial year is provided on the cover of the annual report

1

    
on Form 20-F (the “Form 20-F”). Our Class A ordinary shares are issued in registered form, and are issued when registered in our register of
members. Our company will not issue shares to bearer.

Preemptive Rights (Item 9.A.3 of Form 20-F)

Our shareholders do not have preemptive rights.

Limitations or Qualifications (Item 9.A.6 of Form 20-F)

We have a dual-class voting structure such that our ordinary shares consist of Class A ordinary shares and Class B ordinary shares. On
a show of hands each shareholder is entitled to one vote for each ordinary share registered in his/her name on the register of members or, on a
poll,  each  Class  A  ordinary  share  shall  entitle  the  holder  thereof  to  one  (1)  vote  on  all  matters  subject  to  vote  at  general  meetings  of  the
company, and each Class B ordinary share shall entitle the holder thereof to ten (10) votes on all matters subject to vote at general meetings of
the company. Due to the super voting power conferred upon the holders of Class B ordinary shares, the voting power of the holders of the Class
A ordinary shares may be materially limited.

Rights of Other Types of Securities (Item 9.A.7 of Form 20-F)

Not applicable.

Rights of Class A Ordinary Shares (Item 10.B.3 of Form 20-F)

Classes of Ordinary Shares

Our ordinary shares are divided into Class A ordinary shares and Class B ordinary shares. Holders of our Class A ordinary shares and

Class B ordinary shares will have the same rights except for voting and conversion rights.

Conversion.

Each Class B ordinary share is convertible into one Class A ordinary share at any time by the holder thereof. Class A ordinary shares
are not convertible into Class B ordinary shares under any circumstances. Upon any sale of Class B ordinary shares by a holder thereof to any
person  or  entity  that  is  not  an  Affiliate  (as  defined  in  our  Memorandum  and  Articles  of  Association)  of  such  holder  or  upon  a  change  of
ultimate beneficial ownership of any Class B ordinary shares to any person who is not an affiliate of the holder of such Class B ordinary shares,
such Class B ordinary shares will be automatically and immediately converted into an equal number of Class A ordinary shares. In addition, if
at any time, Mr. Meisong Lai and his affiliates collectively own less than 10% of the issued and outstanding share capital of our company, each
issued and outstanding Class B ordinary share will be automatically and immediately converted into one Class A ordinary share, and we will
not issue any Class B ordinary shares thereafter.

Dividends

The  holders  of  our  ordinary  shares  are  entitled  to  such  dividends  as  may  be  declared  by  our  board  of  directors.  In  addition,  our
shareholders  may  by  ordinary  resolution  declare  a  dividend,  but  no  dividend  may  exceed  the  amount  recommended  by  our  directors.  Our
Memorandum and Articles of Association provide that dividends may be declared and paid out of our profits, realized or unrealized, or from
any reserve set aside from profits which our board of directors determine is no longer needed. Dividends may also be declared and paid out of
share premium account or any other fund or account which can be authorized for this purpose in accordance with the Companies Act, provided
that  in  no  circumstances  may  we  pay  a  dividend  if  this  would  result  in  our  company  being  unable  to  pay  its  debts  as  they  fall  due  in  the
ordinary course of business.

Voting Rights

On a show of hands each shareholder is entitled to one vote for each ordinary shares registered in his name on the register of members
or, on a poll, each shareholder is entitled to one vote for each Class A ordinary share registered in his name on the register of members and ten
votes for each Class B ordinary share registered in his name on the register of members, voting together as a single class, on all matters that
require a shareholder’s vote. Voting

2

at any shareholders’ meeting is by show of hands unless a poll is demanded. A poll may be demanded by the chairman of such meeting or any
shareholders present in person or by proxy.

We shall, for as long as our Class A ordinary shares remain listed on the Hong Kong Stock Exchange, in each calendar year hold a
general meeting as our annual general meeting and shall specify the meeting as such in the notices calling it. A quorum required for a meeting
of shareholders consists of one or more shareholders present and holding not less than 10%, for as long as the Class A ordinary shares remain
listed on the Hong Kong Stock Exchange, or otherwise not less than one-third of the votes attaching to all issued and outstanding shares in our
company.  Shareholders  may  be  present  in  person  or  by  proxy  or,  if  the  shareholder  is  a  legal  entity,  by  its  duly  authorized  representative.
Shareholders’ meetings may be convened by the chairman of the board of directors or our board of directors on its own initiative or upon a
request to the directors by shareholders holding not less than 10%, on a one vote per share basis, for as long as the Class A ordinary shares
remain listed on the Hong Kong Stock Exchange, or otherwise no less than one-third of all votes attaching to our issued and outstanding shares.
Advance notice of at least 14 days, for as long as the Class A Ordinary Shares remain listed on the Hong Kong Stock Exchange, or otherwise at
least ten calendar days is required for the convening of our annual general shareholders’ meeting and any other general shareholders’ meeting.

An ordinary resolution to be passed at a meeting by the shareholders requires the affirmative vote of a simple majority of the votes
attaching to the ordinary shares cast by those shareholders entitled to vote who are present in person or by proxy at a meeting, while a special
resolution  requires  the  affirmative  vote  of  no  less  than  two-thirds  of  the  votes  attaching  to  the  ordinary  shares  case  by  those  shareholders
entitled to vote who are present in person or by proxy at a meeting. A special resolution will be required for important matters such as a change
of name or making changes to our Memorandum and Articles of Association. Holders of the ordinary shares may, among other things, divide or
combine their shares by ordinary resolution.

Transfer of Ordinary Shares

Subject  to  the  restrictions  set  out  below  and  the  provisions  above  in  respect  of  the  transfer  of  Class  B  ordinary  shares,  any  of  our
shareholders may transfer all or any of his or her ordinary shares by an instrument of transfer in the usual or common form or any other form
approved by our board of directors.

Our board of directors may, in its absolute discretion, decline to register any transfer of any ordinary share which is not fully paid up

or on which we have a lien. Our board of directors may also decline to register any transfer of any ordinary share unless:

·

·

·

·

·

the instrument of transfer is lodged with us, accompanied by the certificate for the ordinary shares to which it relates and such
other evidence as our board of directors may reasonably require to show the right of the transferor to make the transfer;

the instrument of transfer is in respect of only one class of ordinary shares;

the instrument of transfer is properly stamped, if required; and

in  the  case  of  a  transfer  to  joint  holders,  the  number  of  joint  holders  to  whom  the  ordinary  share  is  to  be  transferred  does  not
exceed four.

a fee of such maximum sum as the New York Stock Exchange may determine to be payable or such lesser sum as our directors
may from time to time require is paid to us in respect thereof.

If  our  directors  refuse  to  register  a  transfer  they  shall,  within  three  months  after  the  date  on  which  the  instrument  of  transfer  was

lodged, send to each of the transferor and the transferee notice of such refusal.

The registration of transfers may, after compliance with any notice required of the New York Stock Exchange, be suspended and the
register  closed  at  such  times  and  for  such  periods  as  our  board  of  directors  may  from  time  to  time  determine,  provided,  however,  that  the
registration of transfers shall not be suspended nor the register closed for more than 30 days in any year as our board may determine.

3

Liquidation Rights

On a return of capital on winding up or otherwise (other than on conversion, redemption or purchase of shares), assets available for
distribution among the holders of ordinary shares shall be distributed among the holders of our shares on a pro rata basis. If our assets available
for distribution are insufficient to repay all of the paid-up capital, the assets will be distributed so that the losses are borne by our shareholders
proportionately.

Calls on Ordinary Shares and Forfeiture of Ordinary shares

Our board of directors may from time to time make calls upon shareholders for any amounts unpaid on their shares in a notice served
to such shareholders at least 14 days prior to the specified time and place of payment. The shares that have been called upon and remain unpaid
are subject to forfeiture.

Redemption, Repurchase and Surrender of Ordinary Shares

We may issue shares on terms that such shares may be redeemed, at our option or at the option of the holders thereof, in such manner
and  on  such  terms  as  may  be  determined,  before  the  issue  of  such  shares,  by  either  our  board  of  directors  or  by  a  special  resolution  of  our
shareholders. Our company may also repurchase any of our shares in such manner and on such terms as have been approved by our board of
directors or by ordinary resolution of our shareholders, or are otherwise authorized by our Memorandum and Articles of Association. Under the
Companies Act, the redemption or repurchase of any share may be paid out of our company’s profits or out of the proceeds of a fresh issue of
shares  made  for  the  purpose  of  such  redemption  or  repurchase,  or  out  of  capital  (including  share  premium  account  and  capital  redemption
reserve) if our company can, immediately following such payment, pay its debts as they fall due in the ordinary course of business. In addition,
under  the  Companies  Act  no  such  share  may  be  redeemed  or  repurchased  (a)unless  it  is  fully  paid  up,  (b)if  such  redemption  or  repurchase
would result in there being no shares outstanding, or (c)if the company has commenced liquidation. In addition, our company may accept the
surrender of any fully paid share for no consideration.

Requirements to Change the Rights of Holders of Class A Ordinary Shares (Item 10.B.4 of Form 20-F)

Variations of Rights of Shares

Whenever the capital of our company is divided into different classes, the rights attached to any such class may, subject to any rights
or restrictions for the time being attached to any class, only be materially adversely varied with the consent in writing of the holders of two-
thirds of the issued shares of that class or with the sanction of a special resolution passed at a separate meeting of the holders of the shares of
that class. The rights conferred upon the holders of the shares of any class issued with preferred or other rights shall not, subject to any rights or
restrictions  for  the  time  being  attached  to  the  shares  of  that  class,  be  deemed  to  be  materially  adversely  varied  by,  inter  alia,  the  creation,
allotment or issue of further shares ranking pari passu with or subsequent to them or the redemption or purchase of any shares of any class by
our company. The rights of the holders of shares shall not be deemed to be materially adversely varied by the creation or issue of shares with
preferred or other rights including, without limitation, the creation of shares with enhanced or weighted voting rights.

Limitations on the Rights to Own Class A Ordinary Shares (Item 10.B.6 of Form 20-F)

There are no limitations under the laws of the Cayman Islands or under the Memorandum and Articles of Association that limit the
right of non-resident or foreign owners to hold or vote ordinary shares, other than anti-takeover provisions contained in the Memorandum and
Articles of Association that may limit the ability of others to acquire control of our company or cause our company to engage in change-of-
control transactions.

Provisions Affecting Any Change of Control (Item 10.B.7 of Form 20-F)

Anti-Takeover Provisions

Some  provisions  of  our  Memorandum  and  Articles  of  Association  may  discourage,  delay  or  prevent  a  change  of  control  of  our

company or management that shareholders may consider favorable, including provisions that:

4

·

·

authorize our board of directors to issue preference shares in one or more series and to designate the price, rights, preferences,
privileges and restrictions of such preference shares without any further vote or action by our shareholders; and

limit the ability of shareholders to requisition and convene general meetings of shareholders.

However, under Cayman Islands law, our directors may only exercise the rights and powers granted to them under our Memorandum

and Articles of Association for a proper purpose and for what they believe in good faith to be in the best interests of our company.

Ownership Threshold (Item 10.B.8 of Form 20-F)

There are no provisions under Cayman Islands law applicable to the Company, or under the Memorandum and Articles of Association,

that require the Company to disclose shareholder ownership above any particular ownership threshold.

Differences between the Law of Different Jurisdictions (Item 10.B.9 of Form 20-F)

The  Companies  Act  is  derived,  to  a  large  extent,  from  the  older  Companies  Acts  of  England  but  does  not  follow  recent  United
Kingdom statutory enactments, and accordingly there are significant differences between the Companies Act and the current Companies Act of
England. In addition, the Companies Act differs from laws applicable to United States corporations and their shareholders. Set forth below is a
summary of certain significant differences between the provisions of the Companies Act applicable to us and the laws applicable to companies
incorporated in the United States and their shareholders.

Mergers and Similar Arrangements. The Companies Act permits mergers and consolidations between Cayman Islands companies and
between Cayman Islands companies and non-Cayman Islands companies. For these purposes, (a) "merger" means the merging of two or more
constituent companies and the vesting of their undertaking, property and liabilities in one of such companies as the surviving company and (b)
a "consolidation" means the combination of two or more constituent companies into a combined company and the vesting of the undertaking,
property and liabilities of such companies to the consolidated company. In order to effect such a merger or consolidation, the directors of each
constituent company must approve a written plan of merger or consolidation, which must then be authorized by (a) a special resolution of the
shareholders of each constituent company, and (b) such other authorization, if any, as may be specified in such constituent company's articles of
association. The written plan of merger or consolidation must be filed with the Registrar of Companies of the Cayman Islands together with a
declaration as to the solvency of the consolidated or surviving company, a list of the assets and liabilities of each constituent company and an
undertaking that a copy of the certificate of merger or consolidation will be given to the members and creditors of each constituent company
and  that  notification  of  the  merger  or  consolidation  will  be  published  in  the  Cayman  Islands  Gazette.  Court  approval  is  not  required  for  a
merger or consolidation which is effected in compliance with these statutory procedures.

A merger between a Cayman parent company and its Cayman subsidiary or subsidiaries does not require authorization by a resolution
of shareholders. For this purpose a subsidiary is a company of which at least 90% of the issued shares entitled to vote are owned by the parent
company.

The  consent  of  each  holder  of  a  fixed  or  floating  security  interest  of  a  constituent  company  is  required  unless  this  requirement  is

waived by a court in the Cayman Islands.

Except  in  certain  limited  circumstances,  a  shareholder  of  a  Cayman  Islands  constituent  company  who  dissents  from  the  merger  or
consolidation is entitled to payment of the fair value of his or her shares (which, if not agreed between the parties, will be determined by the
Cayman  Islands  court)  upon  dissenting  from  a  merger  or  consolidation,  provided  the  dissenting  shareholder  complies  strictly  with  the
procedures set out in the Companies Act. The exercise of such dissenter rights will preclude the exercise by the dissenting shareholder of any
other rights to which he or she might otherwise be entitled by virtue of holding shares, except for the right to seek relief on the grounds that the
merger or consolidation is void or unlawful.

5

Separate from the statutory provisions relating to mergers and consolidations, the Companies Act also contains statutory provisions
that facilitate the reconstruction and amalgamation of companies by way of schemes of arrangement, provided that the arrangement is approved
by  a  majority  in  number  of  each  class  of  shareholders  or  creditors  with  whom  the  arrangement  is  to  be  made  and  who  must,  in  addition,
represent three-fourths in value of each such class of shareholders or creditors, as the case may be, that are present and voting either in person
or by proxy at a meeting, or meetings, convened for that purpose. The convening of the meetings and subsequently the arrangement must be
sanctioned by the Grand Court of the Cayman Islands. While a dissenting shareholder has the right to express to the court the view that the
transaction ought not to be approved, the court can be expected to approve the arrangement if it determines that:

·

·

·

·

the statutory provisions as to the required majority vote have been met;

the shareholders have been fairly represented at the meeting in question and the statutory majority are acting bona fide without
coercion of the minority to promote interests adverse to those of the class;

the arrangement is such that may be reasonably approved by an intelligent and honest man of that class acting in respect of his
interest; and

the arrangement is not one that would more properly be sanctioned under some other provision of the Companies Act.

The Companies Act also contains a statutory power of compulsory acquisition which may facilitate the "squeeze out" of dissentient
minority  shareholders  upon  a  tender  offer.  When  a  tender  offer  is  made  and  accepted  by  holders  of  90%  of  the  shares  affected  within  four
months,  the  offeror  may,  within  a  two-month  period  commencing  on  the  expiration  of  such  four  month  period,  require  the  holders  of  the
remaining shares to transfer such shares to the offeror on the terms of the offer. An objection can be made to the Grand Court of the Cayman
Islands  but  this  is  unlikely  to  succeed  in  the  case  of  an  offer  which  has  been  so  approved  unless  there  is  evidence  of  fraud,  bad  faith  or
collusion.

If an arrangement and reconstruction by way of scheme of arrangement is thus approved and sanctioned, or if a tender offer is made
and accepted, in accordance with the foregoing statutory procedures, a dissenting shareholder would have no rights comparable to appraisal
rights, which would otherwise ordinarily be available to dissenting shareholders of Delaware corporations, providing rights to receive payment
in cash for the judicially determined value of the shares.

Shareholders’ Suits. In principle, we will normally be the proper plaintiff to sue for a wrong done to us as a company, and as a general
rule a derivative action may not be brought by a minority shareholder. However, based on English authorities, which would in all likelihood be
of  persuasive  authority  in  the  Cayman  Islands,  the  Cayman  Islands  court  can  be  expected  to  apply  and  follow  the  common  law  principles
(namely the rule in Foss v. Harbottle and the exceptions thereto) which permit a minority shareholder to commence a class action against, or
derivative actions in the name of, a company to challenge the following:

·

·

·

an act which is illegal or ultra vires;

an act which, although not ultra vires, could only be effected duly if authorized by a special or qualified majority vote that has not
been obtained; and

an act which constitutes a fraud on the minority where the wrongdoers are themselves in control of the company.

Indemnification of Directors and Executive Officers and Limitation of Liability. Cayman Islands law does not limit the extent to which
a company’s memorandum and articles of association may provide for indemnification of officers and directors, except to the extent any such
provision may be held by the Cayman Islands courts to be contrary to public policy, such as to provide indemnification against civil fraud or
the  consequences  of  committing  a  crime.  Our  Memorandum  and  Articles  of  Association  provide  that  we  shall  indemnify  our  directors  and
officers against all losses, damages, costs, expenses, actions, proceedings, charges or liabilities incurred in their capacities as such unless such
losses or damages arise from dishonesty, willful default or fraud of such directors or officers in or about

6

the  conduct  of  our  company’s  business  or  affairs  (including  as  a  result  of  any  mistake  of  judgment)  or  in  the  execution  or  discharge  of  his
duties, powers, authorities or discretions, including without prejudice to the generality of the foregoing, any costs, expenses, losses or liabilities
incurred  by  such  director  or  officer  in  defending  (whether  successfully  or  otherwise)  any  civil  proceedings  concerning  our  company  or  our
affairs  in  any  court  whether  in  the  Cayman  Islands  or  elsewhere.  This  standard  of  conduct  is  generally  the  same  as  permitted  under  the
Delaware General Corporation Law for a Delaware corporation.

In addition, we have entered into indemnification agreements with our directors and executive officers that provide such persons with

additional indemnification beyond that provided in our Memorandum and Articles of Association.

Insofar  as  indemnification  for  liabilities  arising  under  the  Securities  Act  may  be  permitted  to  our  directors,  officers  or  persons
controlling us under the foregoing provisions, we have been informed that in the opinion of the SEC, such indemnification is against public
policy as expressed in the Securities Act and is therefore unenforceable.

Directors’  Fiduciary  Duties.  Under  Delaware  corporate  law,  a  director  of  a  Delaware  corporation  has  a  fiduciary  duty  to  the
corporation  and  its  shareholders.  This  duty  has  two  components:  the  duty  of  care  and  the  duty  of  loyalty.  The  duty  of  care  requires  that  a
director  act  in  good  faith,  with  the  care  that  an  ordinarily  prudent  person  would  exercise  under  similar  circumstances.  Under  this  duty,  a
director must inform himself of, and disclose to shareholders, all material information reasonably available regarding a significant transaction.
The duty of loyalty requires that a director acts in a manner he reasonably believes to be in the best interests of the corporation. He must not use
his corporate position for personal gain or advantage. This duty prohibits self-dealing by a director and mandates that the best interest of the
corporation and its shareholders take precedence over any interest possessed by a director, officer or controlling shareholder and not shared by
the shareholders generally. In general, actions of a director are presumed to have been made on an informed basis, in good faith and in the
honest belief that the action taken was in the best interests of the corporation. However, this presumption may be rebutted by evidence of a
breach of one of the fiduciary duties. Should such evidence be presented concerning a transaction by a director, the director must prove the
procedural fairness of the transaction, and that the transaction was of fair value to the corporation.

As  a  matter  of  Cayman  Islands  law,  a  director  of  a  Cayman  Islands  company  is  in  the  position  of  a  fiduciary  with  respect  to  the
company and therefore it is considered that he owes the following duties to the company—a duty to act bona fide in the best interests of the
company, a duty not to make a profit based on his position as director (unless the company permits him to do so) and a duty not to put himself
in a position where the interests of the company conflict with his personal interest or his duty to a third party. A director of a Cayman Islands
company owes to the company a duty to act with skill and care. It was previously considered that a director need not exhibit in the performance
of his duties a greater degree of skill than may reasonably be expected from a person of his knowledge and experience. However, English and
Commonwealth courts have moved towards an objective standard with regard to the required skill and care and these authorities are likely to be
followed in the Cayman Islands.

Shareholder  Action  by  Written  Consent.  Under  the  Delaware  General  Corporation  Law,  a  corporation  may  eliminate  the  right  of
shareholders to act by written consent by amendment to its certificate of incorporation. Cayman Islands law and our Memorandum and Articles
of Association provide that shareholders may approve corporate matters by way of a unanimous written resolution signed by or on behalf of
each shareholder who would have been entitled to vote on such matter at a general meeting without a meeting being held.

Shareholder Proposals.  Under  the  Delaware  General  Corporation  Law,  a  shareholder  has  the  right  to  put  any  proposal  before  the
annual meeting of shareholders, provided it complies with the notice provisions in the governing documents. A special meeting may be called
by the board of directors or any other person authorized to do so in the governing documents, but shareholders may be precluded from calling
special meetings.

Cayman  Islands  law  does  not  provide  shareholders  any  right  to  put  proposal  before  a  meeting  and  provides  limited  rights  for
shareholders to requisition a general meeting. However, these rights may be provided in articles of association. Our Memorandum and Articles
of  Association  allow  our  shareholders  holding  not  less  than  10%,  on  a  one  vote  per  share  basis,  for  as  long  as  our  Class  A  ordinary  shares
remain listed on the Hong Kong Stock Exchange, or otherwise no less than one-third of all votes attaching to our issued and outstanding shares
capital to requisition a shareholder’s meeting. Other than this right to requisition a shareholders’ meeting, our Memorandum and Articles of

7

Association do not provide our shareholders other right to put proposal before a meeting. As an exempted Cayman Islands company,

we are not obliged by law to call shareholders’ annual general meetings.

Cumulative Voting. Under the Delaware General Corporation Law, cumulative voting for elections of directors is not permitted unless
the corporation’s certificate of incorporation specifically provides for it. Cumulative voting potentially facilitates the representation of minority
shareholders on a board of directors since it permits the minority shareholder to cast all the votes to which the shareholder is entitled on a single
director,  which  increases  the  shareholder’s  voting  power  with  respect  to  electing  such  director.  There  are  no  prohibitions  in  relation  to
cumulative  voting  under  the  laws  of  the  Cayman  Islands  but  our  Memorandum  and  Articles  of  Association  do  not  provide  for  cumulative
voting. As a result, our shareholders are not afforded any less protections or rights on this issue than shareholders of a Delaware corporation.

Removal  of  Directors.  Under  the  Delaware  General  Corporation  Law,  a  director  of  a  corporation  with  a  classified  board  may  be
removed  only  for  cause  with  the  approval  of  a  majority  of  the  outstanding  shares  entitled  to  vote,  unless  the  certificate  of  incorporation
provides  otherwise.  Under  our  Memorandum  and  Articles  of  Association,  directors  may  be  removed  with  or  without  cause,  by  an  ordinary
resolution of our shareholders.

Transactions with Interested Shareholders. The Delaware General Corporation Law contains a business combination statute applicable
to  Delaware  corporations  whereby,  unless  the  corporation  has  specifically  elected  not  to  be  governed  by  such  statute  by  amendment  to  its
certificate  of  incorporation,  it  is  prohibited  from  engaging  in  certain  business  combinations  with  an  “interested  shareholder”  for  three  years
following the date that such person becomes an interested shareholder. An interested shareholder generally is a person or a group who or which
owns or owned 15% or more of the target’s outstanding voting share within the past three years. This has the effect of limiting the ability of a
potential acquirer to make a two-tiered bid for the target in which all shareholders would not be treated equally. The statute does not apply if,
among other things, prior to the date on which such shareholder becomes an interested shareholder, the board of directors approves either the
business  combination  or  the  transaction  which  resulted  in  the  person  becoming  an  interested  shareholder.  This  encourages  any  potential
acquirer of a Delaware corporation to negotiate the terms of any acquisition transaction with the target’s board of directors.

Cayman  Islands  law  has  no  comparable  statute.  As  a  result,  we  cannot  avail  ourselves  of  the  types  of  protections  afforded  by  the
Delaware  business  combination  statute.  However,  although  Cayman  Islands  law  does  not  regulate  transactions  between  a  company  and  its
significant shareholders, it does provide that such transactions must be entered into bona fide in the best interests of the company and not with
the effect of constituting a fraud on the minority shareholders.

Dissolution;  Winding  Up.  Under  the  Delaware  General  Corporation  Law,  unless  the  board  of  directors  approves  the  proposal  to
dissolve, dissolution must be approved by shareholders holding 100% of the total voting power of the corporation. Only if the dissolution is
initiated  by  the  board  of  directors  may  it  be  approved  by  a  simple  majority  of  the  corporation’s  outstanding  shares.  Delaware  law  allows  a
Delaware corporation to include in its certificate of incorporation a supermajority voting requirement in connection with dissolutions initiated
by the board.

Under  Cayman  Islands  law,  a  company  may  be  wound  up  by  either  an  order  of  the  courts  of  the  Cayman  Islands  or  by  a  special
resolution of its members or, if the company is unable to pay its debts as they fall due, by an ordinary resolution of its members. The court has
authority to order winding up in a number of specified circumstances including where it is, in the opinion of the court, just and equitable to do
so. Under the Companies Act and our Memorandum and Articles of Association, our company may be dissolved, liquidated or wound up by a
special resolution of our shareholders.

Variation of Rights of Shares. Under the Delaware General Corporation Law, a corporation may vary the rights of a class of shares
with  the  approval  of  a  majority  of  the  outstanding  shares  of  such  class,  unless  the  certificate  of  incorporation  provides  otherwise.  Under
Cayman Islands law and our Memorandum and Articles of Association, if our share capital is divided into more than one class of shares, we
may vary the rights attached to any class with the written consent of the holders of two-thirds of the issued shares of that class or with the
sanction of a special resolution passed at a general meeting of the holders of the shares of that class.

Amendment of Governing Documents. Under the Delaware General Corporation Law, a corporation’s governing documents may be

amended with the approval of a majority of the outstanding shares entitled to vote,

8

unless the certificate of incorporation provides otherwise. As permitted by Cayman Islands law, our Memorandum and Articles of Association
may only be amended with a special resolution of our shareholders.

Rights of Non-Resident or Foreign Shareholders. There are no limitations imposed by our Memorandum and Articles of Association

on the rights of non-resident or foreign shareholders to hold or exercise voting rights on our shares.

Changes in Capital (Item 10.B.10 of Form 20-F)

The company may from time to time by ordinary resolution increase the share capital by such sum, to be divided into shares of such

classes and amount, as the resolution shall prescribe. The company may by ordinary resolution:

(a)

(b)

increase its share capital by new shares of such amount as it thinks expedient;

consolidate and divide all or any of its share capital into shares of a larger amount than its existing shares;

(c)

subdivide its shares, or any of them, into shares of an amount smaller than that fixed by the Memorandum and Articles of
Association, provided that in the subdivision the proportion between the amount paid and the amount, if any, unpaid on each reduced share
shall be the same as it was in case of the Share from which the reduced share is derived; and

(d)

cancel any shares that, at the date of the passing of the resolution, have not been taken or agreed to be taken by any person

and diminish the amount of its share capital by the amount of the shares so cancelled.

The company may by special resolution reduce its share capital and any capital redemption reserve in any manner authorised by law.

Debt Securities (Item 12.A of Form 20-F)

Not applicable.

Warrants and Rights (Item 12.B of Form 20-F)

Not applicable.

Other Securities (Item 12.C of Form 20-F)

Not applicable.

Description of American Depositary Shares (Items 12.D.1 and 12.D.2 of Form 20-F)

JPMorgan Chase Bank, N.A., as depositary issues the ADSs. Each ADS represents an ownership interest in a designated number of
shares which we deposited with the custodian, as agent of the depositary, under the deposit agreement among our company, the depositary and
ADR  holders.  Each  ADS  also  represents  any  securities,  cash  or  other  property  deposited  with  the  depositary  but  which  they  have  not
distributed directly to you. Unless certificated ADRs are specifically requested by you, all ADSs will be issued on the books of our depositary
in  book-entry  form  and  periodic  statements  will  be  mailed  to  you  which  reflect  your  ownership  interest  in  such  ADSs.  In  our  description,
references to American depositary receipts or ADRs shall include the statements you will receive which reflect your ownership of ADSs.

The depositary’s office is located at 383 Madison Avenue, Floor 11, New York, NY, 10179.

You  may  hold  ADSs  either  directly  or  indirectly  through  your  broker  or  other  financial  institution.  If  you  hold  ADSs  directly,  by
having an ADS registered in your name on the books of the depositary, you are an ADR holder. This description assumes you hold your ADSs
directly. If you hold the ADSs through your broker or financial institution nominee, you must rely on the procedures of such broker or financial
institution to assert the rights of an

9

ADR holder described in this section. You should consult with your broker or financial institution to find out what those procedures are.

As an ADR holder, we will not treat you as a shareholder of ours and you will not have any shareholder rights. Cayman Islands law
governs shareholder rights. Because the depositary or its nominee will be the shareholder of record for the shares represented by all outstanding
ADSs, shareholder rights rest with such record holder. Your rights are those of an ADR holder. Such rights derive from the terms of the deposit
agreement to be entered into among us, the depositary and all registered holders from time to time of ADSs issued under the deposit agreement.
The obligations of the depositary and its agents are also set out in the deposit agreement. Because the depositary or its nominee will actually be
the registered owner of the shares, you must rely on it to exercise the rights of a shareholder on your behalf. The deposit agreement and the
ADSs  are  governed  by  New  York  law.  Under  the  deposit  agreement,  as  an  ADR  holder,  you  agree  that  any  legal  suit,  action  or  proceeding
against  or  involving  us  or  the  depositary,  arising  out  of  or  based  upon  the  deposit  agreement,  the  ADSs  or  the  transactions  contemplated
thereby, may only be instituted in a state or federal court in New York, New York, and you irrevocably waive any objection which you may
have to the laying of venue of any such proceeding and irrevocably submit to the exclusive jurisdiction of such courts in any such suit, action or
proceeding.

The following is a summary of what we believe to be the material terms of the deposit agreement. Notwithstanding this, because it is a
summary, it may not contain all the information that you may otherwise deem important. For more complete information, you should read the
entire deposit agreement and the form of ADR which contains the terms of your ADSs. You can read a copy of the deposit agreement which is
filed as exhibit 4.3 to Form S-8 filed on January 12, 2018 (File No.333-222519). The form of ADR is incorporated in the deposit agreement.

Share Dividends and Other Distributions

How will I receive dividends and other distributions on the shares underlying my ADSs?

We may make various types of distributions with respect to our securities. The depositary has agreed that, to the extent practicable, it
will pay to you the cash dividends or other distributions it or the custodian receives on shares or other deposited securities, after converting any
cash received into U.S. dollars (if it determines such conversion may be made on a reasonable basis) and, in all cases, making any necessary
deductions provided for in the deposit agreement. The depositary may utilize a division, branch or affiliate of JPMorgan Chase Bank, N.A. to
direct, manage and/or execute any public and/or private sale of securities under the deposit agreement. Such division, branch and/or affiliate
may charge the depositary a fee in connection with such sales, which fee is considered an expense of the depositary. You will receive these
distributions in proportion to the number of underlying securities that your ADSs represent.

Except as stated below, the depositary will deliver such distributions to ADR holders in proportion to their interests in the following

manner:

·

·

Cash. The depositary will distribute any U.S. dollars available to it resulting from a cash dividend or other cash distribution or the
net proceeds of sales of any other distribution or portion thereof (to the extent applicable), on an averaged or other practicable
basis, subject to (i) appropriate adjustments for taxes withheld, (ii) such distribution being impermissible or impracticable with
respect to certain registered ADR holders, and (iii) deduction of the depositary’s and/or its agents’ expenses in (1) converting any
foreign  currency  to  U.S.  dollars  to  the  extent  that  it  determines  that  such  conversion  may  be  made  on  a  reasonable  basis,  (2)
transferring foreign currency or U.S. dollars to the United States by such means as the depositary may determine to the extent that
it determines that such transfer may be made on a reasonable basis, (3) obtaining any approval or license of any governmental
authority required for such conversion or transfer, which is obtainable at a reasonable cost and within a reasonable time and (4)
making any sale by public or private means in any commercially reasonable manner. If exchange rates fluctuate during a time
when the depositary cannot convert a foreign currency, you may lose some or all of the value of the distribution.

Shares.  In  the  case  of  a  distribution  in  shares,  the  depositary  will  issue  additional  ADRs  to  evidence  the  number  of  ADSs
representing such shares. Only whole ADSs will be issued. Any shares which would

10

result in fractional ADSs will be sold and the net proceeds will be distributed in the same manner as cash to the ADR holders
entitled thereto.

·

Rights to receive additional shares. In the case of a distribution of rights to subscribe for additional shares or other rights, if we
timely  provide  evidence  satisfactory  to  the  depositary  that  it  may  lawfully  distribute  such  rights,  the  depositary  will  distribute
warrants or other instruments in the discretion of the depositary representing such rights. However, if we do not timely furnish
such evidence, the depositary may:

(i)

(ii)

sell  such  rights  if  practicable  and  distribute  the  net  proceeds  in  the  same  manner  as  cash  to  the  ADR  holders  entitled
thereto; or

if it is not practicable to sell such rights by reason of the non-transferability of the rights, limited markets therefor, their
short duration or otherwise, do nothing and allow such rights to lapse, in which case ADR holders will receive nothing
and the rights may lapse.

We have no obligation to file a registration statement under the Securities Act in order to make any rights available to ADR holders.

·

Other Distributions. In the case of a distribution of securities or property other than those described above, the depositary may
either (i) distribute such securities or property in any manner it deems equitable and practicable or (ii) to the extent the depositary
deems distribution of such securities or property not to be equitable and practicable, sell such securities or property and distribute
any net proceeds in the same way it distributes cash.

If  the  depositary  determines  in  its  discretion  that  any  distribution  described  above  is  not  practicable  with  respect  to  any  specific
registered  ADR  holder,  the  depositary  may  choose  any  method  of  distribution  that  it  deems  practicable  for  such  ADR  holder,  including  the
distribution of foreign currency, securities or property, or it may retain such items, without paying interest on or investing them, on behalf of
the ADR holder as deposited securities, in which case the ADSs will also represent the retained items.

Any U.S. dollars will be distributed by checks drawn on a bank in the United States for whole dollars and cents. Fractional cents will

be withheld without liability and dealt with by the depositary in accordance with its then current practices.

The depositary is not responsible if it fails to determine that any distribution or action is lawful or reasonably practicable.

There can be no assurance that the depositary will be able to convert any currency at a specified exchange rate or sell any property,
rights,  shares  or  other  securities  at  a  specified  price,  nor  that  any  of  such  transactions  can  be  completed  within  a  specified  time  period.  All
purchases and sales of securities will be handled by the Depositary in accordance with its then current policies.

Deposit, Withdrawal and Cancellation

How does the depositary issue ADSs?

The depositary will issue ADSs if you or your broker deposit shares or evidence of rights to receive shares with the custodian and pay

the fees and expenses owing to the depositary in connection with such issuance.

Shares deposited with the custodian must be accompanied by certain delivery documentation and shall, at the time of such deposit, be
registered in the name of JPMorgan Chase Bank, N.A., as depositary for the benefit of holders of ADRs or in such other name as the depositary
shall direct.

The  custodian  will  hold  all  deposited  shares  for  the  account  and  to  the  order  of  the  depositary.  ADR  holders  thus  have  no  direct
ownership interest in the shares and only have such rights as are contained in the deposit agreement. The custodian will also hold any additional
securities, property and cash received on or in substitution for the deposited shares. The deposited shares and any such additional items are
referred to as “deposited securities”.

11

Upon  each  deposit  of  shares,  receipt  of  related  delivery  documentation  and  compliance  with  the  other  provisions  of  the  deposit
agreement, including the payment of the fees and charges of the depositary and any taxes or other fees or charges owing, the depositary will
issue an ADR or ADRs in the name or upon the order of the person entitled thereto evidencing the number of ADSs to which such person is
entitled. All of the ADSs issued will, unless specifically requested to the contrary, be part of the depositary’s direct registration system, and a
registered holder will receive periodic statements from the depositary which will show the number of ADSs registered in such holder’s name.
An ADR holder can request that the ADSs not be held through the depositary’s direct registration system and that a certificated ADR be issued.

How do ADR holders cancel an ADS and obtain deposited securities?

When you turn in your ADR certificate at the depositary’s office, or when you provide proper instructions and documentation in the
case of direct registration ADSs, the depositary will, upon payment of certain applicable fees, charges and taxes, deliver the underlying shares
to  you  or  upon  your  written  order.  Delivery  of  deposited  securities  in  certificated  form  will  be  made  at  the  custodian’s  office.  At  your  risk,
expense and request, the depositary may deliver deposited securities at such other place as you may request.

The depositary may only restrict the withdrawal of deposited securities in connection with:

·

·

·

temporary  delays  caused  by  closing  our  transfer  books  or  those  of  the  depositary  or  the  deposit  of  shares  in  connection  with
voting at a shareholders’ meeting, or the payment of dividends;

the payment of fees, taxes and similar charges; or

compliance with any U.S. or foreign laws or governmental regulations relating to the ADRs or to the withdrawal of deposited
securities.

This right of withdrawal may not be limited by any other provision of the deposit agreement.

Record Dates

The  depositary  may,  after  consultation  with  us  if  practicable,  fix  record  dates  (which,  to  the  extent  applicable,  shall  be  as  near  as
practicable to any corresponding record dates set by us) for the determination of the registered ADR holders who will be entitled (or obligated,
as the case may be):

·

·

·

·

to receive any distribution on or in respect of deposited securities,

to give instructions for the exercise of voting rights at a meeting of holders of shares,

to  pay  the  fee  assessed  by  the  depositary  for  administration  of  the  ADR  program  and  for  any  expenses  as  provided  for  in  the
ADR, or

to receive any notice or to act in respect of other matters

all subject to the provisions of the deposit agreement.

Voting Rights

How do I vote?

If you are an ADR holder and the depositary asks you to provide it with voting instructions, you may instruct the depositary how to
exercise the voting rights for the shares which underlie your ADSs. Subject to the next sentence, as soon as practicable after receipt from us of
notice of any meeting at which the holders of shares are entitled to vote, or of our solicitation of consents or proxies from holders of shares, the
depositary shall fix the ADS record date in accordance with the provisions of the deposit agreement in respect of such meeting or solicitation of
consent  or  proxy.  The  depositary  shall,  if  we  request  in  writing  in  a  timely  manner  (the  depositary  having  no  obligation  to  take  any  further
action if our request shall not have been received by the depositary at least 30 days prior to the date of such vote or meeting) and at our expense
and provided no legal prohibitions exist, distribute to the registered ADR holders

12

a notice stating such information as is contained in the voting materials received by the depositary and describing how you may instruct, or,
subject to the next sentence, will be deemed to instruct, the depositary to exercise the voting rights for the shares which underlie your ADSs,
including instructions for giving a discretionary proxy to a person designated by us. To the extent we have provided the depositary with at least
40 days’ notice of a proposed meeting, if voting instructions are not timely received by the depositary from any holder, such holder shall be
deemed, and in the deposit agreement the depositary is instructed to deem such holder, to have instructed the depositary to give a discretionary
proxy to a person designated by us to vote the shares represented by their ADSs as desired, provided that no such instruction shall be deemed
given and no discretionary proxy shall be given (a) if we inform the depositary in writing that (i) we do not wish such proxy to be given, (ii)
substantial  opposition  exists  with  respect  to  any  agenda  item  for  which  the  proxy  would  be  given  or  (iii)  the  agenda  item  in  question,  if
approved, would materially or adversely affect the rights of holders of shares and (b) unless, with respect to such meeting, we have provided
the depositary with an opinion of our counsel, in form and substance satisfactory to the depositary, to the effect that (a) the granting of such
discretionary proxy does not subject the depositary to any reporting obligations in the Cayman Islands, (b) the granting of such proxy will not
result in a violation of any applicable law, public rule or regulation in force in the Cayman Islands, (c) the courts of the Cayman Islands will
give effect to the voting arrangement and deemed instruction as contemplated in the proxy under Cayman Islands law and (d) there is nothing
under Cayman Islands law which would result in the depositary being deemed to have exercised any discretion when voting in accordance with
the terms of the proxy.

Holders are strongly encouraged to forward their voting instructions to the depositary as soon as possible. For instructions to be valid,
the ADR department of the depositary that is responsible for proxies and voting must receive them in the manner and on or before the time
specified, notwithstanding that such instructions may have been physically received by the depositary prior to such time. The depositary will
not itself exercise any voting discretion. Furthermore, neither the depositary nor its agents are responsible for any failure to carry out any voting
instructions, for the manner in which any vote is cast or for the effect of any vote. Notwithstanding anything contained in the deposit agreement
or any ADR, the depositary may, to the extent not prohibited by law or regulations, or by the requirements of the stock exchange on which the
ADSs are listed, in lieu of distribution of the materials provided to the depositary in connection with any meeting of, or solicitation of consents
or  proxies  from,  holders  of  deposited  securities,  distribute  to  the  registered  holders  of  ADRs  a  notice  that  provides  such  holders  with,  or
otherwise publicizes to such holders, instructions on how to retrieve such materials or receive such materials upon request (i.e., by reference to
a website containing the materials for retrieval or a contact for requesting copies of the materials).

We have advised the depositary that under the Cayman Islands law and our constituent documents, each as in effect as of the date of
the deposit agreement, voting at any meeting of shareholders is by show of hands unless a poll is (before or on the declaration of the results of
the show of hands) demanded. In the event that voting on any resolution or matter is conducted on a show of hands basis in accordance with
our  constituent  documents,  the  depositary  will  refrain  from  voting  and  the  voting  instructions  received  by  the  depositary  from  holders  shall
lapse. The depositary will not demand a poll or join in demanding a poll, whether or not requested to do so by holders of ADSs.

There is no guarantee that you will receive voting materials in time to instruct the depositary to vote and it is possible that you, or

persons who hold their ADSs through brokers, dealers or other third parties, will not have the opportunity to exercise a right to vote.

Reports and Other Communications

Will ADR holders be able to view our reports?

The  depositary  will  make  available  for  inspection  by  ADR  holders  at  the  offices  of  the  depositary  and  the  custodian  the  deposit
agreement,  the  provisions  of  or  governing  deposited  securities,  and  any  written  communications  from  us  which  are  both  received  by  the
custodian or its nominee as a holder of deposited securities and made generally available to the holders of deposited securities.

Additionally, if we make any written communications generally available to holders of our shares, and we furnish copies thereof (or

English translations or summaries) to the depositary, it will distribute the same to registered ADR holders.

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Payment of Taxes

ADR  holders  must  pay  any  tax  or  other  governmental  charge  payable  by  the  custodian  or  the  depositary  on  any  ADS  or  ADR,
deposited security or distribution. If any taxes or other governmental charges (including any penalties and/or interest) shall become payable by
or on behalf of the custodian or the depositary with respect to any ADR, any deposited securities represented by the ADSs evidenced thereby or
any  distribution  thereon,  including,  without  limitation,  any  Chinese  Enterprise  Income  Tax  owing  if  the  Circular  Guoshuifa  [2009]  No.  82
issued by the Chinese State Administration of Taxation (SAT) or any other circular, edict, order or ruling, as issued and as from time to time
amended, is applied or otherwise, such tax or other governmental charge shall be paid by the holder thereof to the depositary and by holding or
having held an ADR the holder and all prior holders thereof, jointly and severally, agree to indemnify, defend and save harmless each of the
depositary and its agents in respect thereof. If an ADR holder owes any tax or other governmental charge, the depositary may (i) deduct the
amount thereof from any cash distributions, or (ii) sell deposited securities (by public or private sale) and deduct the amount owing from the net
proceeds  of  such  sale.  In  either  case  the  ADR  holder  remains  liable  for  any  shortfall.  If  any  tax  or  governmental  charge  is  unpaid,  the
depositary may also refuse to effect any registration, registration of transfer, split-up or combination of deposited securities or withdrawal of
deposited  securities  until  such  payment  is  made.  If  any  tax  or  governmental  charge  is  required  to  be  withheld  on  any  cash  distribution,  the
depositary  may  deduct  the  amount  required  to  be  withheld  from  any  cash  distribution  or,  in  the  case  of  a  non-cash  distribution,  sell  the
distributed  property  or  securities  (by  public  or  private  sale)  in  such  amounts  and  in  such  manner  as  the  depositary  deems  necessary  and
practicable to pay such taxes and distribute any remaining net proceeds or the balance of any such property after deduction of such taxes to the
ADR holders entitled thereto.

By holding an ADR or an interest therein, you will be agreeing to indemnify us, the depositary, its custodian and any of our or their
respective officers, directors, employees, agents and affiliates against, and hold each of them harmless from, any claims by any governmental
authority with respect to taxes, additions to tax, penalties or interest arising out of any refund of taxes, reduced rate of withholding at source or
other tax benefit obtained.

Reclassifications, Recapitalizations and Mergers

If we take certain actions that affect the deposited securities, including (i) any change in par value, split-up, consolidation, cancellation
or  other  reclassification  of  deposited  securities,  (ii)  any  distributions  of  shares  or  other  property  not  made  to  holders  of  ADRs  or  (iii)  any
recapitalization, reorganization, merger, consolidation, liquidation, receivership, bankruptcy or sale of all or substantially all of our assets, then
the depositary may choose to, and shall if reasonably requested by us:

(1)

(2)

(3)

(4)

(5)

amend the form of ADR;

distribute additional or amended ADRs;

distribute cash, securities or other property it has received in connection with such actions;

sell any securities or property received and distribute the proceeds as cash; or

none of the above.

If the depositary does not choose any of the above options, any of the cash, securities or other property it receives will constitute part

of the deposited securities and each ADS will then represent a proportionate interest in such property.

Amendment and Termination

How may the deposit agreement be amended?

We may agree with the depositary to amend the deposit agreement and the ADSs without your consent for any reason. ADR holders
must be given at least 30 days’ notice of any amendment that imposes or increases any fees or charges (other than stock transfer or other taxes
and other governmental charges, transfer or registration fees, SWIFT, cable, telex or facsimile transmission costs, delivery costs or other such
expenses),  or  otherwise  prejudices  any  substantial  existing  right  of  ADR  holders.  Such  notice  need  not  describe  in  detail  the  specific
amendments

14

effectuated thereby, but must identify to ADR holders a means to access the text of such amendment. If an ADR holder continues to hold an
ADR or ADRs after being so notified, such ADR holder is deemed to agree to such amendment and to be bound by the deposit agreement as so
amended.  Notwithstanding  the  foregoing,  if  any  governmental  body  or  regulatory  body  should  adopt  new  laws,  rules  or  regulations  which
would require amendment or supplement of the deposit agreement or the form of ADR to ensure compliance therewith, we and the depositary
may amend or supplement the deposit agreement and the ADR at any time in accordance with such changed laws, rules or regulations, which
amendment  or  supplement  may  take  effect  before  a  notice  is  given  or  within  any  other  period  of  time  as  required  for  compliance.  No
amendment,  however,  will  impair  your  right  to  surrender  your  ADSs  and  receive  the  underlying  securities,  except  in  order  to  comply  with
mandatory provisions of applicable law.

How may the deposit agreement be terminated?

The  depositary  may,  and  shall  at  our  written  direction,  terminate  the  deposit  agreement  and  the  ADRs  by  mailing  notice  of  such
termination to the registered holders of ADRs at least 30 days prior to the date fixed in such notice for such termination; provided, however, if
the  depositary  shall  have  (i)  resigned  as  depositary  under  the  deposit  agreement,  notice  of  such  termination  by  the  depositary  shall  not  be
provided to registered holders unless a successor depositary shall not be operating under the deposit agreement within 60 days of the date of
such resignation, and (ii) been removed as depositary under the deposit agreement, notice of such termination by the depositary shall not be
provided to registered holders of ADRs unless a successor depositary shall not be operating under the deposit agreement on the 120th day after
our notice of removal was first provided to the depositary. After the date so fixed for termination, (a) all direct registration ADRs shall cease to
be eligible for the direct registration system and shall be considered ADRs issued on the ADR register maintained by the depositary and (b) the
depositary shall use its reasonable efforts to ensure that the ADSs cease to be DTC eligible so that neither DTC nor any of its nominees shall
thereafter be a registered holder of ADRs. At such time as the ADSs cease to be DTC eligible and/or neither DTC nor any of its nominees is a
registered holder of ADRs, the depositary shall (a) instruct its custodian to deliver all shares to us along with a general stock power that refers
to the names set forth on the ADR register maintained by the depositary and (b) provide us with a copy of the ADR register maintained by the
depositary. Upon receipt of such shares and the ADR register maintained by the depositary, we have agreed to use our best efforts to issue to
each registered holder a Share certificate representing the Shares represented by the ADSs reflected on the ADR register maintained by the
depositary in such registered holder’s name and to deliver such Share certificate to the registered holder at the address set forth on the ADR
register maintained by the depositary. After providing such instruction to the custodian and delivering a copy of the ADR register to us, the
depositary and its agents will perform no further acts under the deposit agreement or the ADRs and shall cease to have any obligations under
the deposit agreement and/or the ADRs.

Limitations on Obligations and Liability to ADR holders

Limits on our obligations and the obligations of the depositary; limits on liability to ADR holders and holders of ADSs

Prior  to  the  issue,  registration,  registration  of  transfer,  split-up,  combination,  or  cancellation  of  any  ADRs,  or  the  delivery  of  any
distribution in respect thereof, and from time to time in the case of the production of proofs as described below, we or the depositary or its
custodian may require:

·

·

·

payment  with  respect  thereto  of  (i)  any  stock  transfer  or  other  tax  or  other  governmental  charge,  (ii)  any  stock  transfer  or
registration fees in effect for the registration of transfers of shares or other deposited securities upon any applicable register and
(iii) any applicable fees and expenses described in the deposit agreement;

the production of proof satisfactory to it of (i) the identity of any signatory and genuineness of any signature and (ii) such other
information,  including  without  limitation,  information  as  to  citizenship,  residence,  exchange  control  approval,  beneficial
ownership  of  any  securities,  compliance  with  applicable  law,  regulations,  provisions  of  or  governing  deposited  securities  and
terms of the deposit agreement and the ADRs, as it may deem necessary or proper; and

compliance with such regulations as the depositary may establish consistent with the deposit agreement.

15

The issuance of ADRs, the acceptance of deposits of shares, the registration, registration of transfer, split-up or combination of ADRs
or  the  withdrawal  of  shares,  may  be  suspended,  generally  or  in  particular  instances,  when  the  ADR  register  or  any  register  for  deposited
securities is closed or when any such action is deemed advisable by the depositary; provided that the ability to withdraw shares may only be
limited under the following circumstances: (i) temporary delays caused by closing transfer books of the depositary or our transfer books or the
deposit of shares in connection with voting at a shareholders’ meeting, or the payment of dividends, (ii) the payment of fees, taxes, and similar
charges, and (iii) compliance with any laws or governmental regulations relating to ADRs or to the withdrawal of deposited securities.

The deposit agreement expressly limits the obligations and liability of the depositary, ourselves and our respective agents, provided,
however, that no disclaimer of liability under the Securities Act of 1933 is intended by any of the limitations of liabilities provisions of the
deposit agreement. In the deposit agreement it provides that neither we nor the depositary nor any such agent will be liable if:

·

·

·

·

·

any present or future law, rule, regulation, fiat, order or decree of the United States, the Cayman Islands, the People’s Republic of
China  or  any  other  country  or  jurisdiction,  or  of  any  governmental  or  regulatory  authority  or  securities  exchange  or  market  or
automated  quotation  system,  the  provisions  of  or  governing  any  deposited  securities,  any  present  or  future  provision  of  our
charter, any act of God, war, terrorism, nationalization, expropriation, currency restrictions, work stoppage, strike, civil unrest,
revolutions, rebellions, explosions, computer failure or circumstance beyond our, the depositary’s or our respective agents’ direct
and  immediate  control  shall  prevent  or  delay,  or  shall  cause  any  of  them  to  be  subject  to  any  civil  or  criminal  penalty  in
connection with, any act which the deposit agreement or the ADRs provide shall be done or performed by us, the depositary or
our respective agents (including, without limitation, voting);

it exercises or fails to exercise discretion under the deposit agreement or the ADRs including, without limitation, any failure to
determine that any distribution or action may be lawful or reasonably practicable;

it performs its obligations under the deposit agreement and ADRs without gross negligence or willful misconduct;

it  takes  any  action  or  refrains  from  taking  any  action  in  reliance  upon  the  advice  of  or  information  from  legal  counsel,
accountants, any person presenting shares for deposit, any registered holder of ADRs, or any other person believed by it to be
competent to give such advice or information; or

it  relies  upon  any  written  notice,  request,  direction  or  other  document  believed  by  it  to  be  genuine  and  to  have  been  signed,
presented or given by the proper party or parties.

Neither  the  depositary  nor  its  agents  have  any  obligation  to  appear  in,  prosecute  or  defend  any  action,  suit  or  other  proceeding  in
respect of any deposited securities or the ADRs. We and our agents shall only be obligated to appear in, prosecute or defend any action, suit or
other proceeding in respect of any deposited securities or the ADRs, which in our opinion may involve us in expense or liability, if indemnity
satisfactory to us against all expense (including fees and disbursements of counsel) and liability is furnished as often as may be required. The
depositary and its agents may fully respond to any and all demands or requests for information maintained by or on its behalf in connection
with the deposit agreement, any registered holder or holders of ADRs, any ADRs or otherwise related to the deposit agreement or ADRs to the
extent such information is requested or required by or pursuant to any lawful authority, including without limitation laws, rules, regulations,
administrative or judicial process, banking, securities or other regulators. The depositary shall not be liable for the acts or omissions made by,
or the insolvency of, any securities depository, clearing agency or settlement system. Furthermore, the depositary shall not be responsible for,
and shall incur no liability in connection with or arising from, the insolvency of any custodian that is not a branch or affiliate of JPMorgan
Chase  Bank,  N.A.  Notwithstanding  anything  to  the  contrary  contained  in  the  deposit  agreement  or  any  ADRs,  the  depositary  shall  not  be
responsible for, and shall incur no liability in connection with or arising from, any act or omission to act on the part of the custodian except to
the extent that the custodian has (i) committed fraud or willful misconduct in the provision of custodial services to the depositary or (ii) failed
to use reasonable care in the provision of custodial services to the depositary as determined in accordance with the standards prevailing in

16

the jurisdiction in which the custodian is located. The depositary and the custodian(s) may use third party delivery services and providers of
information regarding matters such as pricing, proxy voting, corporate actions, class action litigation and other services in connection with the
ADRs and the deposit agreement, and use local agents to provide extraordinary services such as attendance at annual meetings of issuers of
securities. Although the depositary and the custodian will use reasonable care (and cause their agents to use reasonable care) in the selection
and retention of such third party providers and local agents, they will not be responsible for any errors or omissions made by them in providing
the relevant information or services. The depositary shall not have any liability for the price received in connection with any sale of securities,
the timing thereof or any delay in action or omission to act nor shall it be responsible for any error or delay in action, omission to act, default or
negligence on the part of the party so retained in connection with any such sale or proposed sale.

The  depositary  has  no  obligation  to  inform  ADR  holders  or  other  holders  of  an  interest  in  any  ADSs  about  the  requirements  of

Cayman Islands or People’s Republic of China law, rules or regulations or any changes therein or thereto.

Additionally, none of us, the depositary or the custodian shall be liable for the failure by any ADR holder or beneficial owner therein
to obtain the benefits of credits on the basis of non-U.S. tax paid against such holder’s or beneficial owner’s income tax liability. Neither we
nor  the  depositary  shall  incur  any  liability  for  any  tax  consequences  that  may  be  incurred  by  ADR  holders  or  beneficial  owners  therein  on
account of their ownership of ADRs or ADSs.

Neither  the  depositary  nor  its  agents  will  be  responsible  for  any  failure  to  carry  out  any  instructions  to  vote  any  of  the  deposited
securities, for the manner in which any such vote is cast or for the effect of any such vote. The depositary may rely upon instructions from us or
our counsel in respect of any approval or license required for any currency conversion, transfer or distribution. The depositary shall not incur
any liability for the content of any information submitted to it by us or on our behalf for distribution to ADR holders or for any inaccuracy of
any translation thereof, for any investment risk associated with acquiring an interest in the deposited securities, for the validity or worth of the
deposited securities, for the credit-worthiness of any third party, for allowing any rights to lapse upon the terms of the deposit agreement or for
the failure or timeliness of any notice from us. The depositary shall not be liable for any acts or omissions made by a successor depositary
whether in connection with a previous act or omission of the depositary or in connection with any matter arising wholly after the removal or
resignation of the depositary. Neither the depositary nor any of its agents shall be liable to registered holders or beneficial owners of interests in
ADSs  for  any  indirect,  special,  punitive  or  consequential  damages  (including,  without  limitation,  legal  fees  and  expenses)  or  lost  profits,  in
each case of any form incurred by any person or entity, whether or not foreseeable and regardless of the type of action in which such a claim
may be brought.

In  the  deposit  agreement  each  party  thereto  (including,  for  avoidance  of  doubt,  each  holder  and  beneficial  owner  and/or  holder  of
interests in ADRs) irrevocably waives, to the fullest extent permitted by applicable law, any right it may have to a trial by jury in any suit,
action or proceeding against the depositary and/or us directly or indirectly arising out of or relating to the shares or other deposited securities,
the ADSs or the ADRs, the deposit agreement or any transaction contemplated therein, or the breach thereof (whether based on contract, tort,
common law or any other theory).

The depositary and its agents may own and deal in any class of our securities and in ADSs.

Disclosure of Interest in ADSs

To the extent that the provisions of or governing any deposited securities may require disclosure of or impose limits on beneficial or
other  ownership  of  deposited  securities,  other  shares  and  other  securities  and  may  provide  for  blocking  transfer,  voting  or  other  rights  to
enforce such disclosure or limits, you agree to comply with all such disclosure requirements and ownership limitations and to comply with any
reasonable  instructions  we  may  provide  in  respect  thereof.  We  reserve  the  right  to  instruct  you  to  deliver  your  ADSs  for  cancellation  and
withdrawal of the deposited securities so as to permit us to deal with you directly as a holder of shares and, by holding an ADS or an interest
therein, you will be agreeing to comply with such instructions.

17

Books of Depositary

The  depositary  or  its  agent  will  maintain  a  register  for  the  registration,  registration  of  transfer,  combination  and  split-up  of  ADRs,
which register shall include the depositary’s direct registration system. Registered holders of ADRs may inspect such records at the depositary’s
office at all reasonable times, but solely for the purpose of communicating with other holders in the interest of the business of our company or a
matter  relating  to  the  deposit  agreement.  Such  register  may  be  closed  at  any  time  or  from  time  to  time,  when  deemed  expedient  by  the
depositary or, in the case of the issuance book portion of the ADR register, when reasonably requested by us solely in order to enable us to
comply with applicable law.

The depositary will maintain facilities for the delivery and receipt of ADRs.

Conversion between Class A Ordinary Shares Trading in Hong Kong and ADSs (Item 12.D.1 and 12.D.2 of Form 20-F)

Dealings and Settlement of Class A Ordinary Shares in Hong Kong

Our Class A ordinary shares is traded on the Hong Kong Stock Exchange in board lots of 50 Class A ordinary shares. Dealings in our

Class A ordinary shares on the Hong Kong Stock Exchange is conducted in Hong Kong dollars.

The transaction costs of dealings in our Class A ordinary shares on the Hong Kong Stock Exchange include:

·

·

·

·

·

·

·

·

Hong Kong Stock Exchange trading fee of 0.005% of the consideration of the transaction, charged to each of the buyer and seller;

SFC transaction levy of 0.0027% of the consideration of the transaction, charged to each of the buyer and seller;

trading tariff of HK$0.50 on each and every purchase or sale transaction. The decision on whether or not to pass the trading tariff
onto investors is at the discretion of brokers;

transfer deed stamp duty of HK$5.00 per transfer deed (if applicable), payable by the seller;

ad valorem stamp duty at a total rate of 0.2% of the value of the transaction, with 0.1% payable by each of the buyer and the
seller;

stock  settlement  fee,  which  is  currently  0.002%  of  the  gross  transaction  value,  subject  to  a  minimum  fee  of  HK$2.00  and  a
maximum fee of HK$100.00 per side per trade;

brokerage commission, which is freely negotiable with the broker (other than brokerage commissions for IPO transactions which
are currently set at 1% of the subscription or purchase price and will be payable by the person subscribing for or purchasing the
securities); and

the Hong Kong Share Registrar will charge between HK$2.50 to HK$20, depending on the speed of service (or such higher fee as
may from time to time be permitted under the Hong Kong Listing Rules), for each transfer of ordinary shares from one registered
owner to another, each share certificate canceled or issued by it and any applicable fee as stated in the share transfer forms used in
Hong Kong.

Investors must settle their trades executed on the Hong Kong Stock Exchange through their brokers directly or through custodians. For
an investor who has deposited his or her Class A ordinary shares in his or her stock account or in his or her designated CCASS participant's
stock account maintained with CCASS, settlement will be effected in CCASS in accordance with the General Rules of CCASS and CCASS
Operational  Procedures  in  effect  from  time  to  time.  For  an  investor  who  holds  the  physical  certificates,  settlement  certificates  and  the  duly
executed transfer forms must be delivered to his or her broker or custodian before the settlement date.

18

Conversion between Class A Ordinary Shares Trading in Hong Kong and ADSs

In connection with our initial public offering of Class A ordinary shares in Hong Kong, or the Hong Kong IPO, we have established a
branch  register  of  members  in  Hong  Kong,  or  the  Hong  Kong  share  register,  which  is  maintained  by  our  Hong  Kong  Share  Registrar,
Computershare  Hong  Kong  Investor  Services  Limited.  Our  principal  register  of  members,  or  the  Cayman  share  register,  continues  to  be
maintained by our principal share registrar, Maples Fund Services (Cayman) Limited.

All Class A ordinary shares offered in the Hong Kong IPO are registered on the Hong Kong share register. As described in further
detail below, holders of Class A ordinary shares registered on the Hong Kong share register are able to convert these shares into ADSs, and vice
versa.

Our ADSs

Our ADSs are traded on the NYSE. Dealings in our ADSs on the NYSE are conducted in U.S. Dollars.

ADSs may be held either:

·

·

directly, by having a certificated ADS, or an ADR, registered in the holder's name, or by holding in the direct registration system,
pursuant  to  which  the  depositary  may  register  the  ownership  of  uncertificated  ADSs,  which  ownership  shall  be  evidenced  by
periodic statements issued by the depositary to the ADS holders entitled thereto; or

indirectly, through the holder's broker or other financial institution.

The depositary for our ADSs is JPMorgan Chase Bank, N.A., whose office is located at 383 Madison Avenue, Floor 11, New York,

NY 10179.

Converting Class A Ordinary Shares Trading in Hong Kong into ADSs

An investor who holds Class A ordinary shares registered in Hong Kong and who intends to convert them to ADSs to trade on the
NYSE must deposit or have his or her broker deposit the Class A ordinary shares with the depositary's Hong Kong custodian, JPMorgan Chase
Bank, N.A., Hong Kong Branch, or the custodian, in exchange for ADSs.

A deposit of Class A ordinary shares trading in Hong Kong in exchange for ADSs involves the following procedures:

·

·

·

If Class A ordinary shares have been deposited with CCASS, the investor must transfer ordinary shares to the depositary's account
with the custodian within CCASS by following the CCASS procedures for transfer and submit and deliver a duly completed and
signed conversion form to the depositary via his or her broker.

If Class A ordinary shares are held outside CCASS, the investor must arrange to deposit his or her Class A ordinary shares into
CCASS for delivery to the depositary's account with the custodian within CCASS, submit and deliver a request for conversion
form to the custodian and after duly completing and signing such conversion form, deliver such conversion form to the custodian.

Upon  payment  of  its  fees  and  expenses  and  of  any  taxes  or  charges,  such  as  stamp  taxes  or  stock  transfer  taxes  or  fees,  if
applicable, the depositary will issue the corresponding number of ADSs in the name(s) requested by an investor and will deliver
the ADSs to the designated DTC account of the person(s) designated by an investor or his or her broker.

For Class A ordinary shares deposited in CCASS, under normal circumstances, the above steps generally require two business days.
For  Class  A  ordinary  shares  held  outside  CCASS  in  physical  form,  the  above  steps  may  take  14  business  days,  or  more,  to  complete.
Temporary delays may arise. For example, the transfer books of the

19

depositary  may  from  time  to  time  be  closed  to  ADS  issuances.  The  investor  will  be  unable  to  trade  the  ADSs  until  the  procedures  are
completed.

Converting ADSs to Class A Ordinary Shares Trading in Hong Kong

An investor who holds ADSs and who intends to convert his/her ADSs into Class A ordinary shares to trade on the Hong Kong Stock
Exchange must cancel the ADSs the investor holds and withdraw Class A ordinary shares from our ADS program and cause his or her broker
or other financial institution to trade such Class A ordinary shares on the Hong Kong Stock Exchange.

An investor that holds ADSs indirectly through a broker should follow the broker's procedure and instruct the broker to arrange for
cancelation of the ADSs, and transfer of the underlying Class A ordinary shares from the depositary's account with the custodian within the
CCASS system to the investor's Hong Kong stock account.

For investors holding ADSs directly, the following steps must be taken:

·

·

·

To withdraw Class A ordinary shares from our ADS program, an investor who holds ADSs may turn in such ADSs at the office of
the depositary (and the applicable ADR(s) if the ADSs are held in certificated form), and send an instruction to cancel such ADSs
to the depositary.

Upon payment or net of its fees and expenses and of any taxes or charges, such as stamp taxes or stock transfer taxes or fees, if
applicable,  the  depositary  will  instruct  the  custodian  to  deliver  Class A  ordinary  shares  underlying  the  canceled  ADSs  to  the
CCASS account designated by an investor.

If an investor prefers to receive Class A ordinary shares outside CCASS, he or she must receive ordinary shares in CCASS first
and then arrange for withdrawal from CCASS. Investors can then obtain a transfer form signed by HKSCC Nominees Limited (as
the transferor) and register Class A ordinary shares in their own names with the Hong Kong Share Registrar.

For Class A ordinary shares to be received in CCASS, under normal circumstances, the above steps generally require two business
days.  For  Class A  ordinary  shares  to  be  received  outside  CCASS  in  physical  form,  the  above  steps  may  take  14  business  days,  or  more,  to
complete.  The  investor  will  be  unable  to  trade  the  Class  A  ordinary  shares  on  the  Hong  Kong  Stock  Exchange  until  the  procedures  are
completed.

Temporary delays may arise. For example, the transfer books of the depositary may from time to time be closed to ADS cancellations.
In addition, completion of the above steps and procedures is subject to there being a sufficient number of Class A ordinary shares on the Hong
Kong Share Register to facilitate a withdrawal from the ADS program directly into the CCASS system. We are not under any obligation to
maintain or increase the number of Class A ordinary shares on the Hong Kong share register to facilitate such withdrawals.

Depositary Requirements

Before the depositary issues ADSs or permits withdrawal of Class A ordinary shares, the depositary may require:

·

·

production of satisfactory proof of the identity and genuineness of any signature or other information it deems necessary; and

compliance with procedures it may establish, from time to time, consistent with the deposit agreement, including presentation of
transfer documents.

The depositary may refuse to deliver, transfer, or register issuances, transfers and cancelations of ADSs generally when the transfer
books of the depositary or our Hong Kong or Cayman Share Register are closed or at any time if the depositary or we determine it advisable to
do so or it would violate any applicable law or the depositary's policies or procedures.

20

All costs attributable to the transfer of ordinary shares to effect a withdrawal from or deposit of Class A ordinary shares into our ADS
program will be borne by the investor requesting the transfer. In particular, holders of ordinary shares and ADSs should note that the Hong
Kong Share Registrar will charge between HK$2.50 to HK$20, depending on the speed of service (or such higher fee as may from time to time
be permitted under the Hong Kong Listing Rules), for each transfer of Class A ordinary shares from one registered owner to another, each share
certificate  canceled  or  issued  by  it  and  any  applicable  fee  as  stated  in  the  share  transfer  forms  used  in  Hong  Kong.  In  addition,  holders  of
ordinary shares and ADSs must pay up to US$5.00 (or less) per 100 ADSs for each issuance of ADSs and each cancelation of ADSs, as the
case may be, in connection with the deposit of Class A ordinary shares into, or withdrawal of ordinary shares from, our ADS program.

21

List of Significant Subsidiaries, Variable Interest Entity and Subsidiaries of Variable Interest Entity of ZTO Express (Cayman) Inc.

Exhibit 8.1

Subsidiaries
ZTO Express Limited
ZTO Express (Hong Kong) Limited
Shanghai Zhongtongji Network Technology Co., Ltd. (上海中通吉网络技术有限公司)

Consolidated Variable Interest Entity
ZTO Express Co., Ltd. (中通快递股份有限公司)

Place of
Incorporation

BVI
Hong Kong
PRC

Place of
Incorporation

PRC

* Other subsidiaries of ZTO Express (Cayman) Inc. and subsidiaries of consolidated variable interest entity have been omitted from this list
since, considered in the aggregate as a single entity, they would not constitute a significant subsidiary.

    
Exhibit 12.1

Certification by the Principal Executive Officer
Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Meisong Lai, certify that:

1. I have reviewed this annual report on Form 20-F of ZTO Express (Cayman) Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to
make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period
covered by this report;

3.  Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in  all  material
respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;

4. The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined
in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and
15d-15(f)) for the company and have:

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our
supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us
by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under
our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial
statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation;
and

(d) Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered
by  this  annual  report  that  has  materially  affected,  or  is  reasonably  likely  to  materially  affect,  the  company’s  internal  control  over
financial reporting;

5. The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting,
to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent functions):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are

reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal

control over financial reporting.

Date: April 20, 2023

/s/ Meisong Lai

By:
Name: Meisong Lai
Title: Chief Executive Officer

    
Exhibit 12.2

Certification by the Principal Financial Officer
Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Huiping Yan, certify that:

1. I have reviewed this annual report on Form 20-F of ZTO Express (Cayman) Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to
make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period
covered by this report;

3.  Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in  all  material
respects the financial condition, results of operations and cash flows of the company as of, and for, the periods presented in this report;

4. The company’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined
in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and
15d-15(f)) for the company and have:

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be  designed  under  our
supervision, to ensure that material information relating to the company, including its consolidated subsidiaries, is made known to us
by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under
our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial
statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the company’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation;
and

(d) Disclosed in this report any change in the company’s internal control over financial reporting that occurred during the period covered
by  the  annual  report  that  has  materially  affected,  or  is  reasonably  likely  to  materially  affect,  the  company’s  internal  control  over
financial reporting;

5. The company’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting,
to the company’s auditors and the audit committee of the company’s board of directors (or persons performing the equivalent function):

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are

reasonably likely to adversely affect the company’s ability to record, process, summarize and report financial information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the company’s internal

control over financial reporting.

Date: April 20, 2023
By:
/s/ Huiping Yan
Name: Huiping Yan
Title: Chief Financial Officer

    
Certification by the Principal Executive Officer
Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Exhibit 13.1

In connection with the Annual Report of ZTO Express (Cayman) Inc. (the “Company”) on Form 20-F for the fiscal year ended December
31, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Meisong Lai, Chief Executive Officer of
the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my
knowledge:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the

Company.

Date: April 20, 2023
By:
/s/ Meisong Lai
Name: Meisong Lai
Title: Chief Executive Officer

    
Certification by the Principal Financial Officer
Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

Exhibit 13.2

In connection with the Annual Report of ZTO Express (Cayman) Inc. (the “Company”) on Form 20-F for the fiscal year ended December
31, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Huiping Yan, Chief Financial Officer of
the Company, certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to my
knowledge:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the

Company.

Date: April 20, 2023
By:
/s/ Huiping Yan
Name: Huiping Yan
Title: Chief Financial Officer

    
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We  consent  to  the  incorporation  by  reference  in  Registration  Statement  No.  333-222519  on  Form  S-8  and  Registration  Statement  No.333-
248730  on  Form  F-3  of  our  reports  dated  April  20,  2023,  relating  to  the  financial  statements  of  ZTO  Express  (Cayman)  Inc.  and  the
effectiveness of ZTO Express (Cayman) Inc.’s internal control over financial reporting, appearing in this Annual Report on Form 20-F for the
year ended December 31, 2022.

Exhibit 15.1

/s/ Deloitte Touche Tohmatsu Certified Public Accountants LLP

Shanghai, China

April 20, 2023

Exhibit 15.2

April 20, 2023
ZTO Express (Cayman) Inc.
Building One, No. 1685 Huazhi Road,
Qingpu District, Shanghai, 201708
People’s Republic of China

Re: Consent of Global Law Office

We hereby consent to the reference of our firm name and summaries of our firm’s opinions under the headings “Item 4. Information on
the Company—C. Organizational Structure —Agreement that allows us to receive economic benefits from ZTO Express” in the annual report
on Form 20-F of ZTO Express (Cayman) Inc. (the “Company”) for the Company’s fiscal year ended December 31, 2022 to be filed with the
U.S. Securities and Exchange Commission (the “SEC”) on or about April 20, 2023 (the “Form 20-F”), and further consent to the incorporation
by reference into the Registration Statement No. 333-222519 on Form S-8 and Registration Statement No. 333-248730 on Form F-3.

We also hereby consent to the filing of this consent letter as an exhibit to the Form 20-F.

In giving such consent, we do not thereby admit that we fall within the category of the person whose consent is required under Section

7 of the U.S. Securities Act of 1933, as amended, or the regulation promulgated thereunder.

Yours sincerely,

/s/ Global Law Office
Global Law Office