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Aaron's Company

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FY2014 Annual Report · Aaron's Company
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Expanding 
the customer 
marketplace

Annual Report 2014

our focus

Aaron’s, Inc. is a specialty retailer serving moderate-
income and credit-constrained consumers. Customers 
can lease-to-own or purchase furniture, electronics, 
appliances, and accessories in over 2,100 Company-
operated and franchised stores in the United States and 
Canada. Progressive Leasing, a leading virtual lease-to-own 
company, gives customers who prefer to shop at traditional 
retail stores access to the lease-to-own transaction at the 
retailer’s point-of-sale. Through its Aaron’s and HomeSmart 
stores, Aarons.com, and Progressive’s retail partnerships, 
Aaron’s has the ability to provide the valuable lease-
to-own option to more consumers than ever before.

financial highlights

(Dollar Amounts in Thousands,  
Except Per Share Data) 

OPERATING RESULTS

Revenues	

Earnings	Before	Income	Taxes	

Net	Earnings	

Earnings	Per	Share	

Earnings	Per	Share	Assuming	Dilution	

FINANCIAL POSITION

Total	Assets	

Lease	Merchandise,	Net	

Debt	

Shareholders’	Equity	

Debt	to	Capitalization	

Year Ended 
December 31, 
2014 

Year Ended
December 31, 
2013

$2,725,239	

121,704	

78,233	

1.08	

1.08	

$2,456,844	

1,087,032	

606,082	

1,223,521	

$2,234,631

184,960

120,666

1.59

1.58

$1,827,176

869,725

142,704

1,139,963

33.1%	

11.1%

STORES OPEN AT YEAR-END

Company-Operated	

Franchised*	

1,326	

782	

PROGRESSIVE ACTIVE RETAIL DOORS**	

12,307	

1,370

781

9,818

*  Franchised stores are not owned or operated by Aaron’s, Inc.

**  An active door is a retail location which did at least one transaction during the fourth quarter of 

each year shown. Aaron’s, Inc. acquired Progressive Leasing on April 14, 2014; Progressive was not 
part of Aaron’s, Inc. at December 31, 2013. 

This annual report to shareholders contains forward-looking statements, including forecasts 
of our future performance. These statements are subject to the cautionary note regarding 
forward-looking statements on page 4 of our 2014 annual report on Form 10-K included with 
this annual report to shareholders.

 
to our shareholders

Dear	Fellow	Shareholders,

Aaron’s embarked on a groundbreaking evolution in 
2014,	one	that	bridges	our	deep	lease-to-own	legacy	
to	serve	a	growing,	dynamic	market	outside	our	
existing	stores.	Company-operated	and	franchised	
stores	serve	a	critical	need	in	our	communities,	and	
we	are	confident	the	course	we	set	this	year	can	
accelerate	revenues	and	improve	profits.	At	the	same	
time,	the	Progressive	Leasing	acquisition	will	allow	
countless	customers	to	enjoy	the	benefits	that	our	
essential	model	provides.	The	launch	of	our	fully	
functional	e-commerce	platform	should	also	enable	
us	to	engage	customers	where	and	when	they	want.

The	new	combination	is	as	exciting	and	relevant	
today as when Charlie Loudermilk founded Aaron’s 
60	years	ago.	Charlie’s	vision	inspired	a	generation	
of	associates	and	franchisees	to	grow	and	shape	
the	lease-to-own	industry.	I	have	spent	much	of	
my	career	admiring	the	success	of	Aaron’s	from	the	
outside.	I	am	honored	to	serve	as	your	CEO	as	we	
extend	our	leadership	into	the	next	60	years.

The	past	year	brought	its	share	of	challenges.	We	
believe	our	customers	are	still	navigating	difficult	
labor	markets,	and	are	continuing	to	experience	lower	
disposable	income.	As	a	result,	we’ve	seen	softness	in	
deliveries	in	our	Company-operated	and	franchised	
stores.	In	addition,	we	experienced	turnover	in	two	
key	positions	with	the	retirement	of	Dave	Buck,	our	
COO,	and	Ron	Allen,	our	CEO.	We	thank	them	for	their	
years	of	service.

Our	financial	results	in	2014	were	not	as	robust	as	
in	previous	years,	but	Aaron’s	remains	a	strong,	

profitable	company	with	a	well-capitalized	balance	
sheet.	Looking	forward,	I	am	convinced	we	have	the	
right	team,	the	right	model	and	the	right	strategy	to	
deliver	the	kind	of	returns	our	shareholders	expect.	
Indeed,	we	are	forecasting	total	revenues,	EBITDA	
and	earnings	per	share	to	increase	by	12%	or	more	
in	2015.

Revitalizing the Core Business
Company-operated	and	franchised	stores	are	a	
central	part	of	the	success	of	Aaron’s.	Our	stores	
serve	a	crucial	role	in	their	communities,	forging	
meaningful relationships with customers and their 
families.	This	business	was	built	around	these	
relationships,	and	we	expect	that	to	continue	well	
into	the	future.

That	said,	the	face	of	retail	is	changing	rapidly,	and	
to	ensure	our	continued	prosperity,	we	are	changing	
with	it.	The	recent	performance	in	our	core	business	
has	been	unsatisfactory.	Numerous	external	and	
internal factors led to declining customer counts and 
negative	same	store	revenues.	While	we	can’t	change	
external	conditions,	we	can	focus	on	our	operations	
to	make	sure	we’re	executing	at	the	highest	level.

We	have	undertaken	a	thorough	review	of	the	
business	to	revitalize	revenues	and	profits.	We	are	
rationalizing the cost structure and expect to realize 
$50	million	of	annual	cost	savings	by	the	end	of	2015.	
Also,	we	are	implementing	new	pricing	and	marketing	
strategies,	along	with	introducing	additional	products	
that	address	our	customers’	changing	lifestyles.	
Importantly,	we	are	continuing	to	build	out	our	
online	platform.	We	are	leading	the	industry	in	

the	area	of	lease-to-own	e-commerce,	and	we	are	excited 
about customers’ ability to transact business with us at their 
convenience,	anytime.

I am proud that our management team and associates had the 
vision to make these strategic decisions and the determination 
to	execute	them.	The	core	business	will	be	stronger	in	the	
coming	years	as	a	result.

Leveraging the Progressive Leasing Business
As	we	work	to	improve	revenues	and	profits	in	the	core	
business,	we	are	extending	our	reach	to	serve	a	growing	
segment,	the	virtual	lease-to-own	customer.

In	April	2014	Aaron’s	acquired	Progressive	Leasing,	a	
leading	virtual	lease-to-own	business.	Virtual	lease-to-own	
enables customers of traditional retailers to acquire the 
merchandise	they	need	and	want.	If	a	customer	is	turned	
down	for	traditional	credit	at	the	retailer,	instead	of	having	
to	do	without,	that	customer	can	acquire	the	merchandise	
through	Progressive.	It	is	truly	a	win-win:	Progressive	helps	the	
consumer get the merchandise they want and otherwise would 
not	be	able	to	access,	while	“saving	the	sale”	for	the	retailer.

This	is	a	rapidly	growing	segment	of	the	lease-to-own	
business	and	is	complementary	to	our	core	business.	Although	
Progressive customers have much in common with the 
core	Aaron’s	customers,	for	various	reasons	the	Progressive	
customer	prefers	to	shop	at	a	traditional	retail	store.	Through	
Progressive,	we	are	able	to	expand	our	customer	reach	and	
that	of	the	lease-to-own	industry.

We	believe	the	virtual	lease-to-own	opportunity	is	immense.	
We	estimate	the	market	potential	to	be	in	excess	of	$20	
billion,	with	less	than	$3	billion	currently	being	served.	With	its	
leading	technology,	strong	retail	relationships,	and	innovative	
management	team,	Progressive	is	well-positioned	to	harness	
the	opportunity.	Progressive	revenues	included	in	our	2014	
consolidated	results	were	$550	million.	We	expect	revenues	
to	grow	in	2015	to	$1.0	billion	to	$1.1	billion,	with	continued	
strong	growth	prospects	for	the	foreseeable	future.

Leading the Way to a Bright Future
I am very excited about the Company’s position and our 
prospects	for	the	future.	Aaron’s	is	celebrating	60	years	of	
innovation	in	2015,	and	we	intend	to	remain	innovators	in	
finding	ways	to	serve	our	customers.

Although	we	incurred	debt	to	purchase	Progressive,	leverage	is	
modest,	and	we	expect	to	de-lever	fairly	quickly.	A	conservative	
balance sheet has served Aaron’s	well	over	the	years,	so	
maintaining	that	is	a	priority.	We	will	continue	to	evaluate	other	
value-enhancing	options	for	our	cash.

We	believe	there	is	tremendous	upside	potential	for	
Progressive,	and	we	are	well-positioned	to	capture	market	
share	while	preserving	margins.	Our	pipeline	of	new	business	
is	robust;	success	with	several	large,	national	retailers	has	
afforded	us	additional	opportunities	with	other	valued	brands.	
Further,	Progressive’s	business	is	“capital-light.”	In	spite	of	over	
40%	projected	revenue	growth	in	2015,	we	expect	Progressive	
to	be	essentially	cash	neutral.	We	are	fortunate	to	have	a	
business	model	that	can	grow	rapidly	without	consuming	cash.

In	addition,	we	view	the	combination	of	Aaron’s	and	
Progressive as the right blend of assets to create a true omni-
channel	lease	purchase	provider.	While	we	have	a	lot	of	work	
to do integrating the two businesses and continuing to adapt 
to	a	rapidly	changing	marketplace,	I	could	not	be	more	excited	
about	the	future	of	Aaron’s.	The	Company’s	people,	technology,	
brand,	customers,	retail	relationships,	store	footprint,	
distribution network and furniture and bedding manufacturing 
capabilities	uniquely	position	us	to	execute	this	strategy.

As	CEO,	my	priority	will	remain	strengthening	Aaron’s	for	
customers,	associates,	franchisees,	retail	partners	and	
shareholders.	I	look	forward	to	sharing	more	of	my	vision	for	
the	future,	but	rest	assured	we	will	continue	to	look	for	ways	to	
innovate,	improve	our	business,	strengthen	relationships,	and	
build	long-term	value.	We	will	also	work	hard	to	perpetuate	
the entrepreneurial spirit and pride of ownership that helped 
build both the core business and Progressive and to uphold 
our	foundational	principles	of	integrity,	honesty	and	fairness	in	
everything	we	do.

As	always,	we	are	grateful	for	the	support	of	our	associates,	
customers,	business	partners	and	shareholders.	I	look	forward	
to	working	together	to	build	a	great	2015	for	us	all.

We	are	pleased	to	have	both	a	cash-generating	business	unit	as	
well	as	a	growth	engine.	We	expect	to	generate	significant	cash	
flow	and	plan	to	reduce	the	Company’s	debt	in	2015.		

John	W.	Robinson	III
Chief	Executive	Officer

        uncompromising 

focus on customers

Expanding the Customer Marketplace
At	Aaron’s,	the	customer	is	central	to	everything	we	do.	For	60	
years,	Aaron’s	has	served	customers	by	meeting	their	needs	for	
home	furnishings	with	quality	merchandise,	affordable	prices,	
flexible	payment	options,	and	superior	service.	Throughout	
the	years,	as	our	customers’	needs	have	changed,	Aaron’s	has	
found	new	ways	to	address	those	needs.	Today,	consumer	
shopping	habits	are	evolving	at	a	rapid	pace.	Now	more	
than	ever	customers	are	looking	for	value	and	convenience.	
We	are	adapting	and	expanding	our	business	model	to	
deliver a relevant and superior shopping experience across 
multiple	channels.

Aaron’s Stores
We	have	a	long	history	of	serving	the	credit-constrained	
consumer	in	our	traditional	Aaron’s	stores.	Customers	enjoy	
the	stores’	friendly,	neighborhood	atmosphere	and	the	
ability	to	touch	and	feel	our	merchandise.	Our	wide-ranging	
products	are	arranged	in	attractive	living	room,	dining	room	
and	bedroom	vignettes,	helping	customers	to	envision	what	
Aaron’s	furniture	will	look	like	in	their	homes.	Shoppers	
can compare features of our name brand electronics and 

appliances with the assistance of knowledgeable store 
associates.	Our	brick-and-mortar	stores	are	the	foundation	of	
Aaron’s	and	will	continue	to	provide	the	best	selection,	service	
and	price	to	their	local	communities.

uncompromising 

focus on customers

Although numerous people desire the personal interaction 
of	in-store	shopping,	many	consumers	prefer	to	shop	from	
their	computer	or	mobile	devices.	These	customers	appreciate	
the	value	of	Aaron’s,	but	want	the	convenience	of	shopping	
at	a	time	and	place	suitable	for	them.	In	2014	we	launched	
an	exciting	new	e-commerce	initiative.	For	the	first	time,	
consumers can fully transact business with us 
through	Aarons.com.	Customers	may	browse	our	

e-commerce

product	selection,	choose	their	merchandise,	enter	into	a	lease	
agreement,	make	their	first	payment	and	arrange	for	delivery	
without	ever	leaving	home.	Online	customers	also	have	the	
added	benefit	of	receiving	delivery,	service	and	support	from	
a	nearby	store.	Through	this	new	digital	platform,	Aaron’s	has	

the ability and potential to reach 

more customers 
than	ever.	We	
are continuing to 
enhance this new online 

offering	to	deliver	the	best	

possible	customer	experience.

Company-Operated 
Store Revenues

2%

OTHER

9%

COMPUTERS

39%

FURNITURE

24%

APPLIANCES

26%

ELECTRONICS

Progressive Leasing

In	April	2014,	Aaron’s	acquired	
Progressive	Leasing,	a	leading	virtual	
lease-to-own	business.	Progressive	
Leasing operates as a wholly-owned 
subsidiary providing lease-to-own 
solutions through thousands of retailers 
across	the	country.	Progressive	provides	
an unmanned virtual product to large 
and small retailers of household durable 
goods.	Customers	are	offered	the	lease-
to-own solution at the retailer’s point of 
sale	and	in	a	matter	of	minutes	can	be	
approved	for	a	lease-to-own	agreement.	
With	a	no-credit-needed	model	similar	

to	the	Aaron’s	core	business,	Progressive	
helps thousands of customers obtain 
necessary	household	items.

Progressive’s technology and merchant 
support improve the customer 
experience and make the process as 
simple as possible for the customer 
and	retail	associate	at	the	point	of	sale.	
Progressive is constantly innovating and 
perfecting	its	infrastructure	in	order	to	
expand customer reach in this largely 
untapped	traditional	retail	market.

Progressive Revenues by 
Retail Partner Category

12%

MOBILE

3%

OTHER

4%

JEWELRY

44%

FURNITURE

13%

AUTO

24%

BEDDING

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-K

(Mark One)

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the fiscal year ended December 31, 2014 

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the Transition Period from                  to                 

Commission file Number. 1-13941

 AARON’S, INC.

(Exact name of registrant as specified in its charter)

GEORGIA
(State or other jurisdiction of
incorporation or organization)

309 E. PACES FERRY ROAD, N.E.
ATLANTA, GEORGIA
(Address of principal executive offices)

58-0687630
(I.R.S. Employer
Identification No.)

30305-2377
(Zip Code)

Registrant’s telephone number, including area code: (404) 231-0011

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, $.50 Par Value

Name of each exchange on which registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: NONE

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

    Yes  

    No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 

    Yes  

    No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days.    Yes  

    No  

1

 
 
 
 
 
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during 
the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  

    No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will 
not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part 
III of this Form 10-K or any amendment to this Form 10-K.  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller 
reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 
of the Exchange Act.

Large Accelerated Filer

Non-Accelerated Filer

Accelerated Filer

Smaller Reporting Company

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes 

 No 

The aggregate market value of the common stock held by non-affiliates of the registrant as of June 30, 2014 was $2,298,400,890 
based on the closing price on that date as reported by the New York Stock Exchange. Solely for the purpose of this calculation and for 
no other purpose, the non-affiliates of the registrant are assumed to be all shareholders of the registrant other than (i) directors of the 
registrant, (ii) executive officers of the registrant, and (iii) any shareholder that beneficially owns 10% or more of the registrant’s 
common shares.

As of February 26, 2015, there were 72,530,152 shares of the Company’s common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s definitive Proxy Statement for the 2015 annual meeting of shareholders, to be filed subsequently with 

the Securities and Exchange Commission, or SEC, pursuant to Regulation 14A, are incorporated by reference into Part III of this 
Annual Report on Form 10-K.

2

 
 
PART I

ITEM 1. BUSINESS
ITEM 1A. RISK FACTORS
ITEM 1B. UNRESOLVED STAFF COMMENTS
ITEM 2. PROPERTIES
ITEM 3. LEGAL PROCEEDINGS
ITEM 4. MINE SAFETY DISCLOSURES

PART II

ITEM  5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER 
MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
ITEM 6. SELECTED FINANCIAL DATA
ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION 
AND RESULTS OF OPERATIONS
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING 
AND FINANCIAL DISCLOSURE
ITEM 9A. CONTROLS AND PROCEDURES
ITEM 9B. OTHER INFORMATION

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS OF THE REGISTRANT AND CORPORATE 
GOVERNANCE

ITEM 11. EXECUTIVE COMPENSATION
ITEM  12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND 
MANAGEMENT AND RELATED STOCKHOLDER MATTERS
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENTS AND SCHEDULES

SIGNATURES

5
5
15
22
23
24
24

25

25
26

27
43
44

83
83
83

84

84
84

84

84
84

85
85

89

3

CAUTIONARY NOTE REGARDING FORWARD LOOKING STATEMENTS

Certain oral and written statements made by Aaron’s, Inc. (the “Company” or “Aaron's”) about future events and expectations, 
including statements in this Annual Report on Form 10-K, are forward-looking statements within the meaning of Section 21E 
of the Securities Exchange Act of 1934, as amended. For those statements we claim the protection of the safe harbor provisions 
for forward-looking statements contained in such section. Forward-looking statements are not statements of historical facts but 
are based on management’s current beliefs, assumptions and expectations regarding our future economic performance, taking 
into account the information currently available to management. 

Generally, the words “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “plan,” “project,” “would,” and similar 
expressions identify forward-looking statements. All statements which address operating performance, events or developments 
that we expect or anticipate will occur in the future, including growth in store openings, franchises awarded, market share and 
statements expressing general optimism about future operating results, are forward-looking statements. Forward-looking 
statements are subject to certain risks and uncertainties that could cause actual results to differ materially from the Company’s 
historical experience and the Company’s present expectations or projections. Factors that could cause our actual results to differ 
materially from any forward-looking statements include changes in general economic conditions, competition, pricing, 
customer demand, litigation and regulatory proceedings and those factors discussed in the Risk Factors section of this Annual 
Report on Form 10-K. We qualify any forward-looking statements entirely by these cautionary factors.

The above mentioned risk factors are not all-inclusive. Given these uncertainties and that such statements speak only as of the 
date made, you should not place undue reliance on forward-looking statements. We undertake no obligation to update publicly 
or revise any forward-looking statements, whether as a result of new information, future events, changes in assumptions or 
otherwise.

4

PART I.

ITEM 1. BUSINESS

Unless otherwise indicated or unless the context otherwise requires, all references in this Annual Report on Form 10-K to the 
“Company,” “we,” “us,” “our” and similar expressions are references to Aaron’s, Inc. and its consolidated subsidiaries.

General Development of Business

Established in 1955 and incorporated in 1962 as a Georgia corporation, Aaron’s, Inc., is a leading specialty retailer of furniture, 
consumer electronics, computers, appliances and household accessories. Our store-based operations engage in the lease 
ownership and retail sale of a wide variety of products such as flat-screen televisions, computers, tablets, living room, dining 
room and bedroom furniture, mattresses, washers, dryers and refrigerators. Our stores carry well-known brands such as 
Samsung®, Frigidaire®, Hewlett-Packard®, LG®, Maytag®, Simmons®, Philips®, RCA®, JVC®, Sharp® and Magnavox®. 

On April 14, 2014, the Company acquired a 100% ownership interest in Progressive Finance Holdings, LLC (“Progressive”), a 
leading virtual lease-to-own company, for merger consideration of $700.0 million, net of cash acquired. Through our 
Progressive business, we offer lease-purchase solutions to the customers of traditional retailers, primarily in the furniture, 
mattress, mobile phone, consumer electronics, appliance and household accessory industries. Progressive has no stores of its 
own but provides lease-purchase solutions through over 15,000 retail partner locations in 46 states.

As of December 31, 2014, we had 2,108 stores, comprised of 1,326 Company-operated stores in 28 states and the District of 
Columbia and 782 independently-owned franchised stores in 47 states and Canada. Included in the Company-operated store 
counts above are 1,243 Aaron’s Sales & Lease Ownership stores and 83 HomeSmart stores, our weekly pay sales and lease 
ownership concept. In January of 2014, we sold our 27 Company-operated RIMCO stores and the rights to five franchised 
RIMCO stores.

We own or have rights to various trademarks and trade names used in our business including Aaron’s, Aaron’s Sales & Lease 
Ownership and Woodhaven Furniture Industries. We intend to file for additional trade name and trademark protection when 
appropriate.

Like many industries, the rent-to-own industry has been transformed by the internet and virtual marketplace. We believe the 
Progressive acquisition will be strategically transformational for the Company in this respect and will strengthen our business. 
We also believe the rent-to-own industry has suffered in recent periods due to economic challenges faced by our traditional 
rent-to-own customers. Accordingly, during 2014 we undertook a comprehensive review of our traditional rent-to-own (“core”) 
business in order to position us to succeed over the long-term. As a result, we have implemented a strategic plan focused on our 
core business as follows:

•  Emphasizing same store revenue growth for our core portfolio through improved execution, optimization of 

merchandising and pricing and an enhanced go-to-market strategy - Same store revenues (revenues earned in stores 
open for the entirety of the measured periods) from our Company-operated sales and lease ownership stores resulted in 
a decline of 2.8% in 2014 and growth of .9% and 5.1% in 2013 and 2012, respectively. We calculate same store 
revenue by comparing revenues from comparable periods for all stores open during the entirety of those periods, 
excluding stores that received lease agreements from other acquired, closed or merged stores. 

•  Enhancing and growing our online platform, as well as extending our assortment with online-only offerings - We 
believe the re-launch of Aarons.com represents an opportunity to provide a unique offering in the lease-to-own 
industry. We are focused on providing customers a seamless, direct-to-door platform through which to shop across our 
entire product offering.

•  Driving cost efficiency to recapture margin, including through selling, general and administrative cost savings and 
rationalizing underperforming stores - During 2014, we undertook a rigorous evaluation of the Company-operated 
store portfolio which, along with other cost-reduction initiatives, resulted in the closure of 44 underperforming stores 
and the realignment of home office and field support.

5

•  Moderating new Company-operated store growth to result in no net store growth after store closings - We open 
sales and lease ownership stores in existing and select new geographic markets. When opportune, we explore 
acquisitions of other rent-to-own operations and select franchised stores and, when attractive, we also seek to convert 
the stores of existing independent operators to Aaron's Sales & Lease Ownership franchised stores. Additional stores 
help us realize economies of scale in purchasing, marketing and distribution. Since the beginning of 2010, we have 
added a net of 244 Company-operated sales and lease ownership stores. We expect in the near term a small number of 
Company-operated store openings in strategic markets, which are expected to result in no net growth after the 
anticipated closures of underperforming stores.

• 

Strengthening and growing the franchise store base - We believe that our franchise program allows for strategic 
growth and increased brand exposure in new markets. In addition, the combination of Company-operated and 
franchised stores creates a larger store base that generally enhances the economies of scale in purchasing, distribution, 
manufacturing and advertising. Franchise fees and royalties represent an important source of revenues for us. We have 
added a net of 185 franchised stores since the beginning of 2010.

Business Segments

As of December 31, 2014, the Company had five operating and reportable segments: Sales and Lease Ownership, Progressive, 
HomeSmart, Franchise and Manufacturing. The results of Progressive, which is presented as a reportable segment, have been 
included in the Company’s consolidated results from the April 14, 2014 acquisition date. In January 2014, the Company sold 
the 27 Company-operated RIMCO stores and the rights to five franchised stores. In all periods presented, RIMCO has been 
reclassified from the RIMCO segment to Other. 

All of our Company-operated stores are located in the United States. Our franchise operations are located in the United States 
and Canada. Additional information on our five reportable segments may be found in (i) Item 7. Management’s Discussion and 
Analysis of Financial Condition and Results of Operations and (ii) Item 8. Financial Statements and Supplementary Data. 

Sales & Lease Ownership

Our Aaron's Sales & Lease Ownership operation was established in 1987 and employs a monthly payment model to provide 
durable household goods to lower to middle income consumers. Its customer base is comprised primarily of consumers with 
limited access to traditional credit sources such as bank financing, installment credit or credit cards. Customers of our Aaron’s 
Sales & Lease Ownership division take advantage of our services to acquire consumer goods they might not otherwise be able 
to without incurring additional debt or long-term obligations.

We have developed a distinctive concept for our sales and lease ownership stores including specific merchandising, store 
layout, pricing and agreement terms all designed to appeal to our target consumer market. We believe these features create a 
store and a sales and lease ownership concept that is distinct from the operations of both the rent-to-own industry generally and 
of consumer electronics and home furnishings retailers who finance merchandise.

The typical Aaron’s Sales & Lease Ownership store layout is a combination showroom and warehouse comprising 6,000 to 
8,000 square feet, with an average of approximately 7,200 square feet. In addition, we are testing a smaller concept in urban 
markets comprising 4,500 to 5,000 square feet. We select locations for new Aaron’s Sales & Lease Ownership stores by 
focusing on neighborhood shopping centers with good access that are located in established working class communities. In 
addition to inline space, we also lease and own several free standing buildings in certain markets. We typically locate the stores 
in centers with retailers who have similar customer demographics.

Each Aaron’s Sales & Lease Ownership store usually maintains at least two trucks and crews for pickups and deliveries. We 
generally offer same or next day delivery for addresses located within approximately ten miles of the store. Our stores provide 
a broad selection of brand name electronics, computers, appliances and furniture, including furniture manufactured by our 
Woodhaven Furniture Industries division.

We believe that our Aaron’s Sales & Lease Ownership stores offer prices that are lower than the prices for similar items offered 
by traditional rent-to-own operators, and substantially equivalent to the “all-in” contract price of similar items offered by 
retailers who finance merchandise. Approximately 96% of our Aaron's Sales & Lease Ownership agreements have monthly 
terms and the remaining 4% are semi-monthly. By comparison, weekly agreements are the industry standard. In addition, we 
believe our agreements generally provide for a shorter time to customer ownership of the merchandise. 

We may re-lease or sell merchandise that customers return to us prior to the expiration of their agreements. We may also offer 
up-front purchase options at prices we believe are competitive with traditional retailers. At December 31, 2014, we had 1,243 
Company-operated Aaron’s Sales & Lease Ownership stores in 28 states and the District of Columbia.

6

Progressive

Established in 1999, Progressive is the leader in the expanding virtual lease-to-own market. Progressive partners with retailers, 
primarily in the furniture, mattress, mobile phone, consumer electronics, appliance and household accessory industries, to offer 
a lease-purchase option for customers to acquire goods they might not otherwise have been able to obtain. We serve customers 
who are credit challenged and are therefore unlikely to have access to traditional credit-based financing options. We offer a 
technology-based application and approval process that does not require Progressive employees to be staffed in a store. Once a 
customer is approved, Progressive purchases the merchandise from the retailer and enters into a lease-to-own agreement with 
the customer. The contract provides early-buyout options or ownership after a contractual number of renewals. Progressive is 
headquartered in South Jordan, Utah, and has an additional call center located in Glendale, Arizona. Progressive has retail 
partners in 46 states and operates under state-specific regulations in those states.

HomeSmart

Our HomeSmart division began operations in 2010 and was developed to serve customers who prefer the flexibility of weekly 
payments and renewals. The consumer goods we provide in our HomeSmart division are substantially similar to those available 
in our Aaron’s Sales & Lease Ownership stores.

The typical HomeSmart store layout is a combination showroom and warehouse of 4,000 to 6,000 square feet, with an average 
of approximately 5,000 square feet. Store site selection, delivery capabilities and lease merchandise product mix are generally 
similar to those described above for our Aaron’s Sales & Lease Ownership stores. 

We believe that our HomeSmart stores offer prices that are lower than the prices for similar items offered by traditional rent-to-
own operators. Approximately 69% of our HomeSmart agreements have weekly terms, 4% are semi-monthly and the remaining 
27% are monthly. We may also offer an up-front purchase option at prices we believe are competitive with traditional retailers. 
At December 31, 2014, we had 83 Company-operated HomeSmart stores in 11 states.

Franchise

We franchise our Aaron’s Sales & Lease Ownership and HomeSmart stores in markets where we have no immediate plans to 
enter. Our franchise program adds value to our Company by allowing us to (i) recognize additional revenues from franchise 
fees and royalties, (ii) strategically grow without incurring direct capital or other expenses, (iii) lower our average costs of 
purchasing, manufacturing and advertising through economies of scale and (iv) increase consumer recognition of our brands.

Franchisees are approved on the basis of the applicant’s business background and financial resources. We enter into agreements 
with our franchisees to govern the opening and operations of franchised stores. Under our standard agreement, we receive a 
franchise fee from $15,000 to $50,000 per store depending upon market size. Our standard agreement is for a term of ten years, 
with one ten-year renewal option. Franchisees are also obligated to remit to us royalty payments of 5% or 6% of the weekly 
cash collections from their franchised stores. Most franchisees are involved in the day-to-day operations of their stores.

Because of the importance of location to our store strategy, we assist each franchisee in selecting the proper site for each store. 
We typically will visit the intended market and provide guidance to the franchisee through the site selection process. Once the 
franchisee selects a site, we provide support in designing the floor plan, including the proper layout of the showroom and 
warehouse. In addition, we assist the franchisee in the design and decor of the showroom to ensure consistency with our 
requirements. We also lease the exterior signage to the franchisee and provide support with respect to pre-opening advertising, 
initial inventory and delivery vehicles.

Qualifying franchisees may take part in a financing arrangement we have established with several financial institutions to assist 
the franchisee in establishing and operating their store(s). Although an inventory financing plan is the primary component of 
the financing program, we have also arranged, in certain circumstances, for the franchisee to receive a revolving credit line, 
allowing them to expand operations. We provide guarantees for amounts outstanding under this franchise financing program.

All franchisees are required to complete a comprehensive training program and to operate their franchised sales and lease 
ownership stores in compliance with our policies, standards and specifications. Additionally, each franchise is required to 
represent and warrant its compliance with all applicable federal, state and/or local laws, regulations and ordinances with respect 
to its business operations. Although franchisees are not generally required to purchase their lease merchandise from our 
fulfillment centers, most do so in order to take advantage of Company-sponsored financing, bulk purchasing discounts and 
favorable delivery terms.

Our internal audit department conducts annual financial reviews of each franchisee, as well as annual operational audits of each 
franchised store. In addition, our proprietary management information system links each Company and franchised store to our 
corporate headquarters.

7

Manufacturing

Woodhaven Furniture Industries, our manufacturing division, was established in 1982, and we believe it makes us the only 
major furniture lease company in the United States that manufactures its own furniture. Integrated manufacturing enables us to 
control critical features such as quality, cost, delivery, styling, durability and quantity of our furniture products, and we believe 
this provides an integration advantage over our competitors. Substantially all produced items are leased or sold through 
Company-operated or franchised stores.

Our Woodhaven Furniture Industries division produces upholstered living-room furniture (including contemporary sofas, chairs 
and modular sofa and ottoman collections in a variety of natural and synthetic fabrics) and bedding (including standard sizes of 
mattresses and box springs). The furniture designed and produced by this division incorporates features that we believe result in 
reduced production costs, enhanced durability and improved shipping processes all relative to furniture we would otherwise 
purchase from third parties. These features include (i) standardized components, (ii) reduced number of parts and features 
susceptible to wear or damage, (iii) more resilient foam, (iv) durable and soil-resistant fabrics and sturdy frames which translate 
to longer life and higher residual value and (v) devices that allow sofas to stand on end for easier and more efficient transport. 
The division also provides replacement covers for all styles and fabrics of its upholstered furniture, as well as other parts, for 
use in reconditioning leased furniture that has been returned.

The division consists of five furniture manufacturing plants and nine bedding manufacturing facilities aggregating 
approximately 818,000 square feet of manufacturing capacity.

Aaron's Office Furniture

Prior to 2010, we operated Aaron’s Office Furniture stores which rented and sold new and rental return merchandise to 
individuals and businesses. Its focus was leasing office furniture to business customers. In June 2010, we made the strategic 
decision to wind down the operations of the remaining Aaron’s Office Furniture stores, and the last remaining store was sold in 
August 2012. We did not incur significant charges in 2014, 2013 or 2012 related to winding down this division.

Operations

Operating Strategy

Our operating strategy is based on distinguishing our brand from those of our competitors along with maximizing our 
operational efficiencies. We implement this strategy for our store-based operations by (i) emphasizing the uniqueness of our 
sales and lease ownership concept from those in our industry generally, (ii) offering high levels of customer service, (iii) 
promoting our vendors and Aaron’s brand names, (iv) managing merchandise through our manufacturing and distribution 
capabilities and (v) utilizing proprietary management information systems. 

We believe that the success of our store-based operations is attributable to our distinctive approach to the business that 
distinguishes us from both our rent-to-own and credit retail competitors. We have pioneered innovative approaches to meeting 
changing customer needs that we believe differ from our competitors. These include (i) offering lease ownership agreements 
that result in a lower “all-in” price, (ii) maintaining larger and more attractive store showrooms, (iii) offering a wider selection 
of higher-quality merchandise and (iv) providing an up-front cash and carry purchase option on select merchandise at prices 
competitive with traditional retailers. Many of our sales and lease ownership customers make their payments in person and we 
use these frequent visits to strengthen the customer relationship.

Furthermore, our Progressive operating strategy is based on providing excellent service to both our retail partners and 
customers along with the continued development of technology-based solutions. This allows us to increase our retail partner’s 
sales, drive demand for our service, and scale in an efficient manner. We believe our ability to service a retailer with limited 
labor costs allows us to maintain a cost of ownership lower than that of other options available to our customers.

Store-Based Operations 

Our Aaron’s Sales & Lease Ownership division has 12 divisional vice presidents who are responsible for the overall 
performance of their respective divisions. HomeSmart has one senior vice president and two directors responsible for that 
division’s performance. Each division is subdivided into geographic groupings of stores overseen by a total of 156 Aaron’s 
Sales & Lease Ownership regional managers and 14 HomeSmart regional managers.

8

At the individual store level, the store manager is primarily responsible for managing and supervising all aspects of store 
operations, including (i) customer relations and account management, (ii) deliveries and pickups, (iii) warehouse and inventory 
management, (iv) merchandise selection, (v) employment decisions, including hiring, training and terminating store employees 
and (vi) certain marketing initiatives. Store managers also administer the processing of lease return merchandise including 
making determinations with respect to inspection, repairs, sales, reconditioning and subsequent leasing. 

Our business philosophy emphasizes safeguarding of Company assets, strict cost containment and fiscal controls. All personnel 
are expected to monitor expenses to contain costs. We pay all material invoices from Company headquarters in order to 
enhance fiscal accountability. We believe that careful monitoring of lease merchandise as well as operational expenses enables 
us to maintain financial stability and profitability.

We use computer-based management information systems to facilitate collections, merchandise returns and inventory 
monitoring. Through the use of proprietary software, each of our stores is network linked directly to corporate headquarters 
enabling us to monitor single store performance on a daily basis. This network system assists the store manager in (i) tracking 
merchandise on the showroom floor and warehouse, (ii) minimizing delivery times, (iii) assisting with product purchasing and 
(iv) matching customer needs with available inventory.

Lease Agreement Approval, Renewal and Collection 

One of the factors in the success of our store-based operations is timely cash collections, which are monitored by store 
managers. Customers are contacted within a few days of their lease payment due dates to encourage them to keep their 
agreement current rather than returning the merchandise. Careful attention to cash collections is particularly important in sales 
and lease ownership operations, where the customer typically has the option to cancel the agreement at any time and each 
payment is considered a renewal of the agreement rather than a collection of a receivable.

We generally perform no formal credit check with third party service providers with respect to store-based sales and lease 
ownership customers. We do, however, verify employment or other reliable sources of income and personal references supplied 
by the customer. All of our agreements for merchandise require payments in advance and the merchandise normally is 
recovered if a payment is significantly in arrears. We do not extend credit to our customers.

Our Progressive business uses a proprietary underwriting algorithm to determine a customer’s ability to pay, which does not 
include traditional credit scoring. The transaction is completed through our online portal or through a point of sale integration 
with our retail partners. Contractual renewal payments are based on a customer’s pay frequency and are typically originated 
through automated clearing house payments. If the payment is unsuccessful, collections are managed in-house through our 
proprietary lease management system. Customers are contacted within a few days of the lease payment due date to encourage 
them to keep their agreement current rather than return the merchandise. If the customer chooses to return the merchandise, 
arrangements are made to receive the merchandise from the customer, either through our retail partners, our South Jordan 
location, or one of our customer service hubs.

Net Company-wide merchandise shrinkage as a percentage of combined lease revenues was 4.4%, 3.3% and 3.3% in 2014, 
2013 and 2012, respectively. We believe that our collection and recovery policies materially comply with applicable law and 
we discipline any employee we determine to have deviated from such policies.

Customer Service

A critical component of our success in our operations is our commitment to developing good relationships with our customers. 
Building a relationship with the customer that ensures customer satisfaction is critical because our customers typically have the 
option of returning the leased merchandise at any time or after a very short initial term. Our goal, therefore, is to develop 
positive associations about Aaron’s and our products, service, and support in the minds of our customers from the moment they 
enter our showrooms. We demonstrate our commitment to superior customer service by providing customers with access to 
product through multiple channels, including Aarons.com, Progressive's network of over 15,000 retail locations and rapid 
delivery of leased merchandise, in many cases by same or next day delivery. Our Progressive business offers centralized 
customer and merchant support through contact centers located in South Jordan, Utah and Glendale, Arizona.

Through Aaron’s Service Plus, customers receive multiple service benefits. These benefits vary according to applicable state 
law but generally include the 120 days same-as-cash option (90-day cash price option at Progressive), merchandise repair 
service, lifetime reinstatement and other discounts and benefits. In order to increase leasing at existing stores, we foster 
relationships with existing customers to attract recurring business, and many new agreements are attributable to repeat 
customers. Similarly, we believe our strong focus on customer satisfaction at Progressive generates a strong rate of repeat 
business and long-lasting relationships with our retail partners.

9

Our emphasis on customer service requires that we develop skilled, effective employees who value our customers and project a 
genuine desire to serve their needs. To meet this requirement, we have developed the field development program, one of the 
most comprehensive employee training programs in the industry. Our field development program, called Aaron’s University, is 
designed to provide a uniform customer service experience without reference to store location or nature of store ownership. The 
primary focus of the field development program is equipping new associates with the knowledge and skills needed to build 
strong relationships with our customers. Our learning and development coaches provide live interactive instruction via 
webinars and by facilitating hands-on training in designated training stores. The program is also complimented with a robust e-
learning library. Additionally, Aaron’s has a management development program that offers development for store managers and 
future store managers. Also, we periodically produce video-based communications on a variety of topics pertinent to store 
associates regarding current Company initiatives. 

Purchasing and Retail Merchant Relationships

For our store-based operations, our product mix is determined by store managers in consultation with regional managers and 
divisional vice presidents, based on an analysis of customer demands. The following table shows the percentage of the 
Company’s store-based revenues for the years ended December 31, 2014, 2013 and 2012 attributable to different merchandise 
categories: 

Merchandise Category
Furniture
Electronics
Appliances
Computers
Other

2014
39%
26%
24%
9%
2%

2013
36%
29%
22%
9%
4%

2012
35%
32%
20%
10%
3%

We purchase the majority of our merchandise directly from manufacturers, with the balance from local distributors. One of our 
largest suppliers is our own Woodhaven Furniture Industries division, which supplies the majority of the upholstered furniture 
and bedding we lease or sell. Integrated manufacturing enables us to control the quality, cost, delivery, styling, durability and 
quantity of a substantial portion of our furniture and bedding merchandise as well as providing us with a reliable source of 
products. We have no long-term agreements for the purchase of merchandise.

The following table shows the percentage of Progressive’s revenues for the year ended December 31, 2014 attributable to 
different retail partner categories:

Retail Partner Category
Furniture
Mattress
Auto
Mobile
Jewelry
Other

2014
44%
24%
13%
12%
4%
3%

During 2014, approximately 27% of the lease merchandise acquired by Progressive and subsequently leased to customers was 
concentrated in two retail partners.

Distribution for Store-based Operations

Sales and lease ownership operations utilize our 17 fulfillment centers to control merchandise. These centers average 
approximately 118,000 square feet, giving us approximately 2.0 million square feet of logistical capacity. 

We believe that our network of fulfillment centers provides us with a strategic advantage over our competitors. Our distribution 
system allows us to deliver merchandise promptly to our stores in order to quickly meet customer demand and effectively 
manage inventory levels. Most of our continental U.S. stores are within a 250-mile radius of a fulfillment center, facilitating 
timely shipment of products to the stores and fast delivery of orders to customers. 

We realize freight savings from bulk discounts and more efficient distribution of merchandise by using fulfillment centers. We 
use our own tractor-trailers, local delivery trucks and various contract carriers to make weekly deliveries to individual stores. 

10

Marketing and Advertising

Our marketing for store-based operations targets both current Aaron’s customers and potential customers. We feature brand 
name products available through our no-credit-needed lease ownership plans. We reach our customer demographics by utilizing 
national broadcast, cable television and radio networks with a combination of brand/image messaging and product/price 
promotions. Examples of networks are as follows: FOX, TBS, TELEMUNDO, UNIVISION and multiple general market and 
Hispanic cable networks that target our customer. In addition, we have enhanced our broadcast presence with digital marketing 
and via social environments such as Facebook and Twitter.

We target new and current customers each month distributing over 29 million, four-page circulars to homes in the United States 
and Canada. The circulars advertise brand name merchandise along with the features, options, and benefits of Aaron’s no-
credit-needed lease ownership plans. We implement grand opening marketing initiatives, designed to ensure each new store 
quickly establishes a strong customer base. We also distribute millions of email and direct mail promotions on an annual basis.

Aaron’s sponsors a motorsports team and event broadcasts at various levels along with select professional and collegiate sports, 
such as NFL and NBA teams, and SEC and ACC college athletic programs. We also began our 16th year as a sponsor of 
Michael Waltrip Racing in the NASCAR Sprint Cup Series. From a meager, six-race, part-time sponsorship of Michael Waltrip 
in the Xfinity Series in 2000, Aaron’s sponsorship and activity in the sport has grown every year. In 2014, we announced a full-
time sponsorship of the Michael Waltrip Racing No. 55 with driver Brian Vickers in the NASCAR Sprint Cup Series in the 
2014 and 2015 race seasons.

All of our sports partnerships are supported with advertising, promotional, marketing and brand activation initiatives that we 
believe significantly enhance the Company’s brand awareness and customer loyalty.

Our Progressive business executes its marketing strategy in partnership with retailers. This is typically accomplished through 
in-store signage and marketing material along with the education of retail sales associates.

Competition

The rent-to-own industry is highly competitive. Our largest competitor for store-based operations is Rent-A-Center, Inc. 
Aaron’s and Rent-A-Center, which are the two largest rent-to-own industry participants, account for approximately 5,300 of the 
10,100 rent-to-own stores in the United States, Canada and Mexico. Our stores compete with other national and regional rent-
to-own businesses, as well as with rental stores that do not offer their customers a purchase option. We also compete with retail 
stores for customers desiring to purchase merchandise for cash or on credit. Competition is based primarily on store location, 
product selection and availability, customer service and lease rates and terms.

Although an emerging market, the virtual rent-to-own industry is also competitive. Progressive's largest competitor is 
Acceptance Now, a division of Rent-A-Center. Other competition is fragmented and includes regional participants.

Working Capital

We are required to maintain significant levels of lease merchandise in order to provide the service demanded by our customers 
and to ensure timely delivery of our products. Consistent and dependable sources of liquidity are required to maintain such 
merchandise levels. Failure to maintain appropriate levels of merchandise could materially adversely affect our customer 
relationships and our business. We believe our operating cash flows, credit availability under our financing agreements and 
other sources of financing are adequate to meet our normal liquidity requirements. 

Raw Materials

The principal raw materials we use in furniture manufacturing are fabric, foam, fiber, wire-innerspring assemblies, plywood, 
oriented strand board, and hardwood. All of these materials are purchased in the open market from unaffiliated sources. We are 
not dependent on any single supplier. None of the raw materials we use are in short supply.

11

Seasonality

Our revenue mix is moderately seasonal for both our store-based operations and our Progressive business. The first quarter of 
each year generally has higher revenues than any other quarter. This is primarily due to realizing the full benefit of business that 
historically gradually increases in the fourth quarter as a result of the holiday season, as well as the receipt by our customers in 
the first quarter of federal and state income tax refunds. Our customers will more frequently exercise the early purchase option 
on their existing lease agreements or purchase merchandise off the showroom floor during the first quarter of the year. We tend 
to experience slower growth in the number of agreements on lease in the third quarter for store-based operations and in the 
second quarter for our Progressive business when compared to the other quarters of the year. We expect these trends to continue 
in future periods. 

Industry Overview

The Rent-to-Own Industry

The rent-to-own industry offers customers an alternative to traditional methods of obtaining electronics, computers, home 
furnishings and appliances. In a standard industry rent-to-own transaction, the customer has the option to acquire ownership of 
merchandise over a fixed term, usually 12 to 24 months, normally by making weekly lease payments. Subject to any applicable 
minimum lease terms, the customer may cancel the agreement at any time by returning the merchandise to the store. If the 
customer leases the item through the completion of the full term, he or she then obtains ownership of the item. The customer 
may also purchase the item at any time by tendering the contractually specified payment.

The rent-to-own model is particularly attractive to consumers who are unable to pay the full upfront purchase price for 
merchandise or who lack the credit to qualify for conventional financing programs. Other individuals who find the rent-to-own 
model attractive are consumers who, despite access to credit, do not wish to incur additional debt, have only a temporary need 
for the merchandise or desire to field test a particular brand or model before purchasing it.

Aaron’s Sales and Lease Ownership versus Traditional Rent-to-Own

We blend elements of rent-to-own and traditional retailing by providing customers with the option to either lease merchandise 
with the opportunity to obtain ownership or to purchase merchandise outright. We believe our sales and lease ownership 
program is a more effective method of retailing our merchandise to lower to middle income consumers than a typical rent-to-
own business or the traditional method of credit installment sales. 

Our model is distinctive from the conventional rent-to-own model in that we encourage our customers to obtain ownership of 
their leased merchandise. Based upon industry data, our customers obtain ownership more often (approximately 45%) than in 
the rent-to-own businesses in general (approximately 25%). 

We believe our sales and lease ownership model offers the following distinguishing characteristics versus traditional rent-to-
own stores:

•  Lower total cost - our agreement terms generally provide a lower cost of ownership to the customer.

•  Wider merchandise selection - we generally offer a larger selection of higher-quality merchandise.

•  Larger store layout - our stores average 7,200 square feet, which is significantly larger than the average size of our 

largest competitor’s rent-to-own stores.

•  Fewer payments - our typical plan offers semi-monthly or monthly payments versus the industry standard of weekly 

payments. Our agreements also usually provide for a shorter term for the customer to obtain ownership.

•  Flexible payment methods - we offer our customers the opportunity to pay by cash, check, ACH, debit card or credit 

card. In conventional rent-to-own stores, cash is generally the primary payment medium. Our Aaron’s Sales and Lease 
Ownership stores currently receive approximately 60% of their payment volume (in dollars) from customers by check, 
debit card or credit card. For our HomeSmart stores, that percentage is approximately 54%. 

We believe our sales and lease ownership model also compares well against traditional retailers in areas such as store size, 
merchandise selection and the latest product offerings. As technology advances and home furnishings and appliances evolve, 
we intend to continue to offer our customers the latest product developments at affordable prices.

12

Unlike transactions with traditional retailers, where the customer is committed to purchasing the merchandise, our sales and 
lease ownership transactions are not credit installment contracts. Therefore, the customer may elect to terminate the transaction 
after a short, initial lease period. Our sales and lease ownership stores offer an up-front “cash and carry” purchase option and a 
120 day same-as-cash option on most merchandise at prices that are competitive with traditional retailers. In addition, our 
Progressive business provides a 90 day cash price option on lease-purchase solutions offered through traditional retailers.

Government Regulation

Our operations are extensively regulated by and subject to the requirements of various federal, state and local laws and 
regulations. In general such laws regulate applications for leases, late fees, other finance rates, the form of disclosure 
statements, the substance and sequence of required disclosures, the content of advertising materials and certain collection 
procedures. Violations of certain provisions of these laws may result in material penalties. We are unable to predict the nature 
or effect on our operations or earnings of unknown future legislation, regulations and judicial decisions or future interpretations 
of existing and future legislation or regulations relating to our operations, and there can be no assurance that future laws, 
decisions or interpretations will not have a material adverse effect on our operations or earnings.

A summary of certain of the state and federal laws under which we operate follows. This summary does not purport to be a 
complete summary of the laws referred to below or of all the laws regulating our operations.

Currently, 47 states and the District of Columbia specifically regulate rent-to-own transactions, including states in which we 
currently operate Aaron’s Sales & Lease Ownership and HomeSmart stores, as well as states in which merchant partners of our 
Progressive business maintain operations. Most state lease purchase laws require rent-to-own companies to disclose to their 
customers the total number of payments, total amount and timing of all payments to acquire ownership of any item, any other 
charges that may be imposed, and miscellaneous other items. The more restrictive state lease purchase laws limit the total 
amount that a customer may be charged for an item, or regulate the “cost-of-rental” amount that rent-to-own companies may 
charge on rent-to-own transactions, generally defining “cost-of-rental” as lease fees paid in excess of the “retail” price of the 
goods. Our long-established policy in all states is to disclose the terms of our lease purchase transactions as a matter of good 
business ethics and customer service. We believe we are in material compliance with the various state lease purchase laws in 
those states where we use a lease purchase form of agreement. At the present time, no federal law specifically regulates the 
rent-to-own industry. Federal legislation to regulate the industry has been proposed from time to time. 

There has been increased legislative attention in the United States, at both the federal and state levels, on consumer debt 
transactions in general, which may result in an increase in legislative regulatory efforts directed at the rent-to-own industry. We 
cannot predict whether any such legislation will be enacted and what the impact of such legislation would be on us. Although 
we are unable to predict the results of any regulatory initiatives, we do not believe that existing and currently proposed 
regulations will have a material adverse impact on our sales and lease ownership or other operations.

In a limited number of states, we utilize a consumer lease form as an alternative to a typical lease purchase agreement. The 
consumer lease differs from our state lease agreement in that it has an initial lease term in excess of four months. Generally, 
state laws that govern the rent-to-own industry only apply to lease agreements with an initial term of four months or less. The 
consumer lease is governed by federal and state laws and regulations other than the state lease purchase laws. The federal 
regulations applicable to the consumer lease require certain disclosures similar to the rent-to-own regulations, but are generally 
less restrictive as to pricing and other charges. We believe we are in material compliance with all laws applicable to our 
consumer lease program. Whether utilizing a state-specific rental purchase agreement or federal consumer lease form of 
agreement, it is our policy to provide full disclosure to our customers of all fees they will be charged in their transactions.

Our sales and lease ownership franchise program is subject to Federal Trade Commission, or FTC, regulation and various state 
laws regulating the offer and sale of franchises. Several state laws also regulate substantive aspects of the franchisor-franchisee 
relationship. The FTC requires us to furnish to prospective franchisees a franchise disclosure document containing prescribed 
information. A number of states in which we might consider franchising also regulate the sale of franchises and require 
registration of the franchise disclosure document with state authorities. We believe we are in material compliance with all 
applicable franchise laws in those states in which we do business and with similar laws in Canada.

13

Supply Chain Diligence and Transparency

Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act, or the Dodd-Frank Act, was adopted to 
further the humanitarian goal of ending the violent conflict and human rights abuses in the Democratic Republic of the Congo 
and adjoining countries (“DRC”). This conflict has been partially financed by the exploitation and trade of tantalum, tin, 
tungsten and gold, often referred to as conflict minerals, which originate from mines or smelters in the region. Securities and 
Exchange Commission (“SEC”) rules adopted pursuant to the Dodd-Frank Act require reporting companies to disclose 
annually, among other things, whether any such minerals that are necessary to the functionality or production of products they 
manufactured during the prior calendar year originated in the DRC and, if so, whether the related revenues were used to 
support the conflict and/or abuses. 

Some of the products manufactured by Woodhaven Furniture Industries, our manufacturing division, may contain tantalum, tin, 
tungsten and/or gold. Consequently, in compliance with SEC rules, we have adopted a policy on conflict minerals, which can 
be found on our website. We have also implemented a supply chain due diligence and risk mitigation process with reference to 
the Organisation for Economic Co-operation and Development, or the OECD, guidance approved by the SEC to assess and 
report annually whether our products are conflict free.

We expect our suppliers to comply with the OECD guidance and industry standards and to ensure that their supply chains 
conform to our policy and the OECD guidance. We plan to mitigate identified risks by working with our suppliers and may 
alter our sources of supply or modify our product design if circumstances require.

Employees

At December 31, 2014, the Company had approximately 12,400 employees. None of our employees are covered by a collective 
bargaining agreement and we believe that our relations with employees are good.

Available Information

We make available free of charge on our Internet website our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, 
Current Reports on Form 8-K and amendments to those reports and the Proxy Statement for our Annual Meeting of 
Shareholders. Our Internet address is investor.aarons.com.

14

ITEM 1A. RISK FACTORS

Aaron’s business is subject to certain risks and uncertainties. Any of the following risk factors could cause our actual results to 
differ materially from historical or anticipated results. These risks and uncertainties are not the only ones we face, but represent 
the risks that we believe are material. However, there may be additional risks that we currently consider not to be material or of 
which we are not currently aware, and any of these risks could cause our actual results to differ materially from historical or 
anticipated results.

We are implementing a new strategic plan and there is no guarantee that the new strategic plan will produce results 
superior to those achieved under the Company’s prior plan.

We have a new strategic plan that, in addition to acquiring Progressive Finance Holdings, LLC (“Progressive”), includes 
focusing on improving same store revenues in our core stores, rationalizing underperforming stores and developing our online 
platform.

While the Company has always engaged in elements of the new strategy, the new strategy calls for increased emphasis on 
certain elements while moderating the focus on new store openings that had traditionally been a central tenet of the Company’s 
strategy. There can be no guarantee that the new strategy will yield the results we currently anticipate (or results that will 
exceed those that might be obtained under the prior strategy), if we fail to successfully execute on one or more prongs of the 
new strategy, even if we successfully implement one or more other prongs.

We may not fully execute on one or more elements of the new strategy due to any number of reasons, including, for instance, 
because of the division of management, financial and Company resources among multiple objectives, or other factors beyond 
or not completely within our control. The successful execution of our new strategy depends on, among other things, our ability 
to:

• 

• 

• 

• 

improve same store revenues in stores that may be maturing;

rationalize our store base, including containing the costs of eliminating underperforming stores;

identify which markets are best suited for more disciplined store growth; and

introduce ecommerce to our customer base.

If we cannot address these challenges successfully, or overcome other critical obstacles that may emerge as we gain experience 
with our new strategy, we may not be able to expand our business or increase our revenues or profitability at the rates we 
currently contemplate, if at all.

If we cannot integrate our recent acquisition of Progressive successfully, or if we are unable to expand and profitably 
operate the Progressive business, our business and prospects as a whole could be materially adversely affected.

On April 14, 2014, we completed the acquisition of Progressive, a virtual lease-to-own company, for $700 million. The 
continuing development of the Progressive business is key to our new strategy. We incurred approximately $491 million in 
indebtedness to partially finance the acquisition.

The success of the Progressive acquisition will depend significantly on how quickly and efficiently the acquired business is 
integrated with us. Integration of a substantial business is a challenging, time-consuming and costly process. The continued 
successful integration of Progressive will continue to require the dedication of significant management resources that may 
temporarily detract attention from the day-to-day businesses of both Aaron’s and Progressive.

Any disruption in Progressive’s business or changes in its business processes or methods could impede our ability to expand 
and profitably operate the Progressive business.

Our same store revenues have fluctuated significantly and have declined in recent periods.

Our historical same store revenue growth figures have fluctuated significantly from year to year. For example, we experienced 
same store revenue declines of 2.8% in 2014 and growth of .9% in 2013. We calculate same store revenue growth by 
comparing revenues for comparable periods for all stores open during the entirety of those periods. Even though we have 
achieved significant same store revenue growth in the past and consider it a key indicator of historical performance, our more 
recent same store revenue growth has not been as robust, and we may not be able to restore same store revenues to historical 
higher levels in the future. A number of factors have historically affected our same store revenues, including:

• 

• 

changes in competition;

general economic conditions;

15

 
• 

• 

• 

• 

• 

• 

• 

new product introductions;

consumer trends; 

changes in our merchandise mix;

the opening of new stores;

the impact of our new stores on our existing stores, including potential decreases in existing stores’ revenues as a 
result of opening new stores;

timing of promotional events; and

our ability to execute our business strategy effectively.

Changes in our quarterly and annual same store revenues could cause the price of our common stock to fluctuate significantly.

Continuation or worsening of current economic conditions could result in decreased revenues or increased costs.

The U.S. economy is currently experiencing prolonged uncertainty accompanied by high unemployment. We believe that the 
extended duration of current economic conditions, particularly as they apply to our customer base, may be resulting in our 
customers curtailing entering into sales and lease ownership agreements for the types of merchandise we offer, resulting in 
decreased revenues. In addition, unemployment may result in increased defaults on lease payments, resulting in increased 
merchandise return costs and merchandise losses.

 If we cannot manage the costs of opening new stores, our profitability may suffer.

Opening large numbers of new stores requires significant start-up expenses, and new stores are generally not profitable until 
their second year of operation. Consequently, opening many stores over a short period can materially decrease our net earnings 
for a time. During 2014, we estimate that start-up expenses for new stores reduced our net earnings by approximately 
$7.8 million, or $.11 per diluted share, for our Aaron's Sales & Lease Ownership stores and approximately $648,000 for our 
HomeSmart stores, which had a $.01 impact on earnings per diluted share. We cannot be certain that we will be able to fully 
recover these significant costs in the future.

We may not be able to attract qualified franchisees, which may slow the growth of our business.

Our growth strategy depends significantly upon our franchisees developing new franchised sales and lease ownership stores, 
maximizing penetration of their designated markets and operating their stores successfully. We generally seek franchisees who 
meet our stringent business background and financial criteria and who are willing to enter into area development agreements 
for multiple stores. A number of factors could inhibit our ability to find qualified franchisees, including general economic 
downturns or legislative or litigation developments that make the rent-to-own industry less attractive to potential franchisees. 
These developments could also adversely affect the ability of our franchisees to obtain capital needed to develop and operate 
new stores.

If we are unable to compete effectively with the growing e-commerce sector, our business and results of operations may 
be materially adversely affected.

With the continued expansion of internet use, as well as mobile computing devices and smart phones, competition from the e-
commerce sector continues to grow. Certain of our competitors, and a number of e-commerce retailers, have established e-
commerce operations against which we compete for customers. It is possible that the increasing competition from the e-
commerce sector may reduce our market share, gross margin and operating margin, and may materially adversely affect our 
business and results of operations in other ways.

Operational and other failures by our franchisees may adversely impact us.

Qualified franchisees who conform to our standards and requirements are important to the overall success of our business. Our 
franchisees, however, are independent businesses and not employees, and consequently we cannot and do not control them to 
the same extent as our Company-operated stores. Our franchisees may fail in key areas, which could slow our growth, reduce 
our franchise revenues or damage our reputation.

16

If we do not maintain the privacy and security of customer, employee, supplier or Company information, we could 
damage our reputation, incur substantial additional costs and become subject to litigation.

Our business involves the storage and transmission of customers’ personal information, consumer preferences and credit card 
information, as well as confidential information about our customers, employees, our suppliers and our Company. We also 
serve as an information technology provider to our franchisees including storing and processing information related to their 
customers on our systems. Our information systems are vulnerable to an increasing threat of continually evolving cybersecurity 
risks. Any significant compromise or breach of our data security, whether external or internal, or misuse of employee or 
customer data, could significantly damage our reputation, cause the disclosure of confidential customer, associate, supplier or 
Company information, and result in significant costs, lost sales, fines and lawsuits. Computer hackers may attempt to penetrate 
our network security and, if successful, misappropriate confidential customer or employee information. In addition, one of our 
employees, contractors or other third parties with whom we do business may attempt to circumvent our security measures in 
order to obtain such information, or inadvertently cause a breach involving such information. While we have implemented 
systems and processes to protect against unauthorized access to or use of secured data and to prevent data loss, there is no 
guarantee that these procedures are adequate to safeguard against all data security breaches or misuse of the data. The 
regulatory environment related to information security, data collection and use, and privacy is increasingly rigorous, with new 
and constantly changing requirements applicable to our business, and compliance with those requirements could result in 
additional costs. These costs associated with information security, such as increased investment in technology, the costs of 
compliance with privacy laws, and costs incurred to prevent or remediate information security breaches, could adversely 
impact our business.

We have experienced security incidents in the past, including an incident in which customer information was compromised, 
although no security incidents have resulted in a material loss to date. We are in the process of improving our system security, 
although there can be no assurance that these improvements, or others that we implement from time to time, will be effective to 
prevent all security incidents. We maintain network security and private liability insurance intended to help mitigate the 
financial risk of such incidents, but there can be no guarantee that insurance will be sufficient to cover all losses related to such 
incidents.

A significant compromise of sensitive employee or customer information in our possession could result in legal damages and 
regulatory penalties. In addition, the costs of defending such actions or remediating breaches could be material. Security 
breaches could also harm our reputation with our customers, potentially leading to decreased revenues.

If our information technology systems are impaired, our business could be interrupted, our reputation could be harmed 
and we may experience lost revenues and increased costs and expenses.

We rely on our information technology systems to process transactions with our customers, including tracking lease payments 
on merchandise, and to manage other important functions of our business. Failures of our systems, such as “bugs,” crashes, 
operator error or catastrophic events, could seriously impair our ability to operate our business. If our information technology 
systems are impaired, our business (and that of our franchisees) could be interrupted, our reputation could be harmed, we may 
experience lost revenues or sales and we could experience increased costs and expenses to remediate the problem.

The risks in Progressive’s “virtual” lease-to-own business differ in some potentially significant respects from the risks of 
Aaron’s store-based lease-to-own business. The risks could have a material negative effect on Progressive or the 
expected benefits of the acquisition.

Our recently acquired Progressive segment offers its lease-to-own solution through the stores of third party retailers. 
Progressive consequently faces some different risks than are associated with Aaron’s sales and lease ownership concept, which 
Aaron’s and its franchisees offer through their own stores. These potential risks include, among others, Progressive’s:

•  Reliance on third party retailers (over whom Progressive cannot exercise the degree of control and oversight that 

Aaron’s and its franchisees can assert over their own respective employees) for many important business functions, 
from advertising through lease transaction closing;

•  Revenue concentration in the customers of a relatively small number of retailers;

•  Lack of control over, and more product diversity within, its lease merchandise inventory relative to Aaron’s sale and 
lease ownership business, which can complicate matters such as merchandise repair and disposition of merchandise 
that is not leased to term;

17

• 

Possibly different regulatory risks than apply to Aaron’s sales and lease ownership business, whether arising from the 
offer by third party retailers of Progressive’s lease-purchase solution alongside traditional cash, check or credit 
payment options or otherwise; 

•  Reliance on automatic bank account drafts for lease payments, which may become disfavored as a payment method 

for these transactions by regulators; and

• 

Potential that regulators may target the virtual lease-to-own transaction and/or new regulations or legislation could be 
adopted that negatively impact Progressive’s ability to offer virtual lease-to-own programs through third party retail 
partners.

These risks could have a material negative effect on Progressive’s business. Moreover, because these risks depart from those 
normally encountered by Aaron’s sales and lease ownership business, Aaron’s management may not be familiar with all of their 
dimensions, which could interfere with the smooth integration of Progressive and/or hamper the recognition of synergies. Any 
of these consequences could result in a material adverse effect on the entire business.

We have incurred significant indebtedness. This substantial indebtedness, including the restrictive and financial 
covenants contained in the related agreements, could adversely affect the Company’s financial position and its ability to 
obtain financing in the future, and could limit its flexibility to react to changes in its business.

We have incurred approximately $491 million in new indebtedness under privately placed senior notes, term loans and our 
revolving credit facility to finance a portion of the purchase price of Progressive and related fees and expenses. Prior to the 
Progressive acquisition, the Company had relatively little debt and significant cash balances.

Because of this significant indebtedness:

• 

• 

our ability to obtain additional financing for working capital, capital expenditures, other acquisitions, debt service 
requirements or general corporate purposes, and our ability to satisfy our obligations with respect to its indebtedness, 
may be impaired in the future;

a substantial portion of our cash flow from operations must be dedicated to the payment of principal and interest on 
our indebtedness, thereby reducing the funds available to us for other purposes;

•  we may be at a disadvantage compared to any competitors with less debt, or comparable debt at more favorable 

interest rates; and

• 

our flexibility to adjust to changing market conditions and our ability to withstand competitive pressures could be 
limited, and we may be more vulnerable to a downturn in general economic conditions or our business, or be unable to 
carry out capital spending that is necessary or important to our strategy.

Furthermore, our various debt instruments contain restrictive and financial covenants that limit our activities. The financial 
covenants include requirements that we maintain specified ratios at the end of each fiscal quarter, calculated on a consolidated 
basis for the Company and our consolidated subsidiaries, of EBITDA plus lease expense to fixed charges and total debt to 
EBITDA. Refer to “Management’s Discussion and Analysis of Financial Condition-Liquidity and Capital Resources” for 
further information on the financial covenants.

We are also subject to various restrictive covenants that, among other things, limit our ability to:

• 

• 

incur additional indebtedness;

pledge collateral to secure indebtedness;

•  make certain investments or extend certain loans;

• 

• 

declare or make certain dividends or other payments; or

sell assets, or sell and leaseback assets

These limitations on our activities could limit our flexibility to react to future business changes.

18

If we are unable to integrate other acquired businesses successfully and realize anticipated economic, operational and 
other benefits in a timely manner, our profitability may decrease.

We frequently acquire other sales and lease ownership businesses. Since the beginning of 2010, we acquired the lease 
agreements, merchandise and assets of 137 Aaron’s Sales & Lease Ownership stores and 51 HomeSmart stores. If we are 
unable to successfully integrate businesses we acquire, we may incur substantial cost and delays in increasing our customer 
base. In addition, our efforts to integrate acquisitions successfully may divert management’s attention from our existing 
business, which may harm our profitability. The integration of an acquired business may be more difficult when we acquire a 
business in an unfamiliar market or with a different management philosophy or operating style.

Challenges to our corporate governance could have a negative effect on our business.

We may be subject from time to time to legal and business challenges in the operation of the Company via proxy contests, 
shareholder proposals, and other such corporate proceedings instituted by activist investors or other entities. Our business could 
be adversely affected by these proceedings because responding to threatened or actual proxy contests and related matters is 
time-consuming and can divert the attention of management and employees. 

In response to threatened shareholder activism, we may incur advisory, legal fees, administrative and associated costs, and in 
the event a proxy contest or other event actually ensues, we may incur additional such costs, which may be significant or 
material. Perceived uncertainties as to our future direction may also adversely affect our employees’ morale and cause our stock 
price to experience periods of volatility or stagnation.

Furthermore, if, via proxy contest or related proceeding, insurgent director nominees are elected to our board who disagree with 
our current strategy and direction, it may impede our ability to implement our current strategy and to retain and attract the 
managers we might otherwise seek to employ to execute it.

Our competitors could impede our ability to attract new customers, or cause current customers to cease doing business 
with us.

The industries in which we operate are highly competitive. In the sales and lease ownership market, our competitors include 
national, regional and local operators of rent-to-own stores, virtual rent-to-own companies and traditional retailers. Our 
competitors in the traditional and virtual sales and lease ownership and traditional retail markets may have significantly greater 
financial and operating resources and greater name recognition in certain markets. Greater financial resources may allow our 
competitors to grow faster than us, including through acquisitions. This in turn may enable them to enter new markets before 
we can, which may decrease our opportunities in those markets. Greater name recognition, or better public perception of a 
competitor’s reputation, may help them divert market share away from us, even in our established markets.

In addition, new competitors may emerge or current and potential competitors may establish financial or strategic relationships 
among themselves or with third parties. Accordingly, it is possible that new competitors or alliances among competitors could 
emerge and rapidly acquire significant market share. The occurrence of any of these events could materially adversely impact 
our business.

Our Progressive business relies heavily on relationships with retail partners. An increase in competition could cause our retail 
partners to no longer offer the Progressive product in favor of our competitors which could slow growth in the Progressive 
business and limit profitability.

If our independent franchisees fail to meet their debt service payments or other obligations under outstanding loans 
guaranteed by us as part of a franchise loan program, we may be required to pay to satisfy these obligations which 
could have a material adverse effect on our business and financial condition.

We have guaranteed the borrowings of certain franchisees under a franchise loan program with several banks with a maximum 
commitment amount of $175.0 million. In the event these franchisees are unable to meet their debt service payments or 
otherwise experience events of default, we would be unconditionally liable for a portion of the outstanding balance of the 
franchisees’ debt obligations, which at December 31, 2014 was $89.8 million. 

We have had no significant losses associated with the franchise loan and guaranty program since its inception. Although we 
believe that any losses associated with defaults would be mitigated through recovery of lease merchandise and other assets, we 
cannot guarantee that there will be no significant losses in the future or that we will be able to adequately mitigate any such 
losses. If we fail to adequately mitigate any such future losses, our business and financial condition could be materially 
adversely impacted.

19

The loss of the services of our key executives, or our inability to attract and retain qualified managers, could have a 
material adverse impact on our operations.

We believe that we have benefited substantially from our current executive leadership and that the unexpected loss of their 
services in the future could adversely affect our business and operations. We also depend on the continued services of the rest 
of our management team. The loss of these individuals without adequate replacement could adversely affect our business. 
Although we have employment agreements with some of our key executives, they are generally terminable on short notice and 
we do not carry key man life insurance on any of our officers. The inability to attract and retain qualified individuals, or a 
significant increase in the costs to do so, would materially adversely affect our operations.

We are subject to legal and regulatory proceedings from time to time which seek material damages or seek to place 
significant restrictions on our business operations.

We are subject to legal and regulatory proceedings from time to time which may result in material damages or place significant 
restrictions on our business operations. Although we do not presently believe that any of our current legal or regulatory 
proceedings will ultimately have a material adverse impact on our operations, we cannot assure you that we will not incur 
material damages or penalties in a lawsuit or other proceeding in the future. Significant adverse judgments, penalties, 
settlement amounts, amounts needed to post a bond pending an appeal or defense costs could materially and adversely affect 
our liquidity and capital resources. It is also possible that, as a result of a future governmental or other proceeding or 
settlement, significant restrictions will be placed upon, or significant changes made to, our business practices, operations or 
methods, including pricing or similar terms. Any such restrictions or changes may adversely affect our profitability or increase 
our compliance costs.

Our operations are regulated by and subject to the requirements of various federal and state laws and regulations. 
These laws and regulations, which may be amended or supplemented or interpreted by the courts from time to time, 
could expose us to significant compliance costs or burdens or force us to change our business practices in a manner that 
may be materially adverse to our operations, prospects or financial condition.

For example, we must comply with annual disclosure and reporting rules adopted by the SEC pursuant to the Dodd-Frank Act 
because of certain materials used in products manufactured by our manufacturing division, Woodhaven Furniture Industries. 
Because our supply chain is complex and we do not source our minerals directly from the original mine or smelter, we incur 
costs in complying with these disclosure requirements, including for due diligence to determine the source of the subject 
minerals used in our products and other potential changes to products, processes or sources of supply as a consequence of such 
verification activities. 

Currently, 47 states and the District of Columbia specifically regulate rent-to-own transactions, including states in which we 
currently operate Aaron’s Sales & Lease Ownership and HomeSmart stores, as well as states in which our Progressive business 
has retail partners. At the present time, no federal law specifically regulates the rent-to-own industry, although federal 
legislation to regulate the industry has been proposed from time to time. Any adverse changes in existing laws, or the passage 
of new adverse legislation by states or the federal government could materially increase both our costs of complying with laws 
and the risk that we could be sued or be subject to government sanctions if we are not in compliance. In addition, new 
burdensome legislation might force us to change our business model and might reduce the economic potential of our sales and 
lease ownership operations.

Most of the states that regulate rent-to-own transactions have enacted disclosure laws which require rent-to-own companies to 
disclose to their customers the total number of payments, total amount and timing of all payments to acquire ownership of any 
item, any other charges that may be imposed and miscellaneous other items. The more restrictive state lease purchase laws limit 
the total amount that a customer may be charged for an item, or regulate the “cost-of-rental” amount that rent-to-own 
companies may charge on rent-to-own transactions, generally defining “cost-of-rental” as lease fees paid in excess of the 
“retail” price of the goods.

There has been increased legislative attention in the United States, at both the federal and state levels, on consumer debt 
transactions in general, which may result in an increase in legislative regulatory efforts directed at the rent-to-own industry. We 
cannot guarantee that the federal government or states will not enact additional or different legislation that would be 
disadvantageous or otherwise materially adverse to us, nor can we guarantee that Canadian law will not be enacted that would 
be materially adverse to our franchisees there.

In addition to the risk of lawsuits related to the laws that regulate rent-to-own and consumer lease transactions, we or our 
franchisees could be subject to lawsuits alleging violations of federal and state or Canadian provincial laws and regulations and 
consumer tort law, including fraud, consumer protection, information security and privacy laws, because of the consumer-
oriented nature of the rent-to-own industry. A large judgment against the Company could adversely affect our financial 

20

condition and results of operations. Moreover, an adverse outcome from a lawsuit, even one against one of our competitors, 
could result in changes in the way we and others in the industry do business, possibly leading to significant costs or decreased 
revenues or profitability.

We rely on our retail partners to ensure compliance with applicable regulations in our Progressive business. Lack of adherence 
to our policies and procedures by these retail partners could cause us not to be compliant with applicable regulatory 
requirements.

We are subject to laws that regulate franchisor-franchisee relationships. Our ability to develop new franchised stores 
and enforce our rights against franchisees may be adversely affected by these laws, which could impair our growth 
strategy and cause our franchise revenues to decline.

As a franchisor, we are subject to regulation by the Federal Trade Commission, state laws and certain Canadian provincial laws 
regulating the offer and sale of franchises. Because we plan to expand our business in part by awarding more franchises, our 
failure to obtain or maintain approvals to sell franchises could significantly impair our growth strategy. In addition, our failure 
to comply with applicable franchise regulations could cause us to lose franchise fees and ongoing royalty revenues. Moreover, 
state and provincial laws that regulate substantive aspects of our relationships with franchisees may limit our ability to 
terminate or otherwise resolve conflicts with our franchisees.

We may engage in litigation with our franchisees.

Although we believe we generally enjoy a positive working relationship with the vast majority of our franchisees, the nature of 
the franchisor-franchisee relationship may give rise to litigation with our franchisees. In the ordinary course of business, we are 
the subject of complaints or litigation from franchisees, usually related to alleged breaches of contract or wrongful termination 
under the franchise arrangements. We may also engage in future litigation with franchisees to enforce the terms of our franchise 
agreements and compliance with our brand standards as determined necessary to protect our brand, the consistency of our 
products and the customer experience. In addition, we may be subject to claims by our franchisees relating to our Franchise 
Disclosure Document, or FDD, including claims based on financial information contained in our FDD. Engaging in such 
litigation may be costly and time-consuming and may distract management and materially adversely affect our relationships 
with franchisees and our ability to attract new franchisees. Any negative outcome of these or any other claims could materially 
adversely affect our results of operations as well as our ability to expand our franchise system and may damage our reputation 
and brand. Furthermore, existing and future franchise-related legislation could subject us to additional litigation risk in the 
event we terminate or fail to renew a franchise relationship.

Changes to the current law with respect to the assignment of liabilities in the franchise business model could adversely 
impact our profitability.

One of the legal foundations fundamental to the franchise business model has been that, absent special circumstances, a 
franchisor is generally not responsible for the acts, omissions or liabilities of its franchisees. Recently, established law has been 
challenged and questioned by the plaintiffs’ bar and certain regulators, and the outcome of these challenges and new regulatory 
positions remains unknown. If these challenges and/or new positions are successful in altering currently settled law, it could 
significantly change the way we and other franchisors conduct business and adversely impact our profitability. 

For example, a determination that we are a joint employer with our franchisees or that franchisees are part of one unified 
system with joint and several liability under the National Labor Relations Act, statutes administered by the Equal Employment 
Opportunity Commission, Occupational Safety and Health Administration, or OSHA, regulations and other areas of labor and 
employment law could subject us and/or our franchisees to liability for the unfair labor practices, wage-and-hour law 
violations, employment discrimination law violations, OSHA regulation violations and other employment-related liabilities of 
one or more franchisees. Furthermore, any such change in law would create an increased likelihood that certain franchised 
networks would be required to employ unionized labor, which could impact franchisors like us through, among other things, 
increased labor costs and difficulty in attracting new franchisees. In addition, if these changes were to be expanded outside of 
the employment context, we could be held liable for other claims against franchisees. Therefore, any such regulatory action or 
court decisions could impact our ability or desire to grow our franchised base and have a material adverse effect on our results 
of operations.

Progressive’s proprietary algorithm used to approve customers could no longer be indicative of our customer’s ability to 
pay.

We believe Progressive’s proprietary, centralized underwriting process to be a key to the success of the Progressive business.  
We assume behavior and attributes observed on prior customers, among other factors, are indicative of performance by future 
customers. Unexpected changes in behavior caused by macroeconomic conditions, changes in consumer preferences, 

21

availability of alternative products or other factors, however, could lead to increased merchandise return incidence and costs 
and/or merchandise losses. 

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

22

ITEM 2. PROPERTIES

The Company leases warehouse and retail store space for most of its store-based operations, as well as corporate management 
and call center space for Progressive’s operations, under operating leases expiring at various times through 2029. Most of the 
leases contain renewal options for additional periods ranging from one to 20 years or provide for options to purchase the related 
property at predetermined purchase prices that do not represent bargain purchase options. The following table sets forth certain 
information regarding our furniture manufacturing plants, bedding facilities, fulfillment centers, service centers, warehouses 
and corporate management and call center facilities:

LOCATION
Cairo, Georgia
Cairo, Georgia
Cairo, Georgia
Coolidge, Georgia
Coolidge, Georgia
Coolidge, Georgia
Coolidge, Georgia
Lewisberry, Pennsylvania
Fairburn, Georgia
Sugarland, Texas
Auburndale, Florida
Kansas City, Kansas
Phoenix, Arizona
Plainfield, Indiana
Cheswick, Pennsylvania
Auburndale, Florida
Belcamp, Maryland
Obetz, Ohio
Dallas, Texas
Fairburn, Georgia
Sugarland, Texas
Huntersville, North Carolina
LaVergne, Tennessee
Oklahoma City, Oklahoma
Phoenix, Arizona
Magnolia, Mississippi
Plainfield, Indiana
Portland, Oregon
Rancho Cucamonga, California
Westfield, Massachusetts
Kansas City, Kansas
Cheswick, Pennsylvania
Auburndale, Florida
Belcamp, Maryland
Cheswick, Pennsylvania
Fairburn, Georgia
Grand Prairie, Texas
Houston, Texas
Huntersville, North Carolina
Kansas City, Kansas
Obetz, Ohio
Oklahoma City, Oklahoma
Phoenix, Arizona
Plainfield, Indiana
Rancho Cucamong, California
Ridgeland, Mississippi
South Madison, Tennessee
Brooklyn, New York
Draper & South Jordan, Utah
Phoenix, Arizona

SEGMENT, PRIMARY USE AND HOW HELD

SQ. FT.

Manufacturing—Furniture Manufacturing – Owned
Manufacturing—Bedding and Furniture Manufacturing – Owned
Warehouse—Furniture Parts – Leased
Manufacturing—Furniture Manufacturing – Owned
Manufacturing—Furniture Manufacturing – Owned
Manufacturing—Furniture Manufacturing – Owned
Manufacturing—Administration and Showroom – Owned
Manufacturing—Bedding Manufacturing – Leased
Manufacturing—Bedding Manufacturing – Leased
Manufacturing—Bedding Manufacturing – Owned
Manufacturing—Bedding Manufacturing – Leased
Manufacturing—Bedding Manufacturing – Leased
Manufacturing—Bedding Manufacturing – Leased
Manufacturing—Bedding Manufacturing – Leased
Manufacturing—Bedding Manufacturing – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Owned
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales and Lease Ownership—Fulfillment Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Service Center – Leased
Sales & Lease Ownership—Warehouse – Leased
Progressive—Call Center/Corporate Management – Leased
Progressive—Call Center/Corporate Management – Leased

300,000
147,000
111,000
81,000
48,000
41,000
10,000
25,000
57,000
23,000
20,000
13,000
20,000
24,000
19,000
131,000
95,000
91,000
133,000
117,000
135,000
214,000
100,000
130,000
89,000
125,000
90,000
98,000
92,000
131,000
103,000
126,000
7,000
5,000
10,000
8,000
11,000
15,000
10,000
8,000
7,000
10,000
6,000
6,000
4,000
10,000
4,000
32,000
226,000
52,000

Our executive and administrative offices occupy approximately 69,000 of the 81,000 useable square feet in an 11-story, 
105,000 square-foot office building that we own in Atlanta, Georgia. We lease most of the remaining space to third parties 
under leases with remaining terms averaging three years. We lease a two-story building with approximately 51,000 square feet 

23

in Kennesaw, Georgia and a one-story building that includes approximately 44,000 square feet in Marietta, Georgia for 
additional administrative functions. During 2014, we also secured a lease in Kennesaw, Georgia for approximately 52,000 
square feet of a building which we plan to occupy in 2015. We believe that all of our facilities are well maintained and adequate 
for their current and reasonably foreseeable uses.

ITEM 3. LEGAL PROCEEDINGS

From time to time, we are party to various legal proceedings arising in the ordinary course of business. While any proceeding 
contains an element of uncertainty, we do not currently believe that any of the outstanding legal proceedings to which we are a 
party will have a material adverse impact on our business, financial position or results of operations. However, an adverse 
resolution of a number of these items may have a material adverse impact on our business, financial position or results of 
operations. For further information, see Note 8 to the consolidated financial statements under the heading “Legal Proceedings,” 
which discussion is incorporated by reference in response to this Item 3. 

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

24

PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

Market Information, Holders and Dividends

Effective December 13, 2010, all shares of the Company’s common stock began trading as a single class on the New York 
Stock Exchange under the ticker symbol “AAN.” The CUSIP number of the Company's common stock is 002535300.

The number of shareholders of record of the Company’s common stock at February 26, 2015 was 205. The closing price for the 
common stock at February 26, 2015 was $29.67.

The following table shows the range of high and low sales prices per share for the Company’s common stock and the quarterly 
cash dividends declared per share for the periods indicated. 

Common Stock
Year Ended December 31, 2014
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

Common Stock
Year Ended December 31, 2013
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

$

$

High

Low

$

32.64
35.82
36.74
31.33

High

Low

$

30.90
29.53
30.06
30.30

Cash
Dividends
Per Share

.021
.021
.021
.023

Cash
Dividends
Per Share

.017
.017
.017
.021

$

$

26.18
27.95
24.25
23.25

26.80
26.92
26.43
26.20

Subject to our ongoing ability to generate sufficient income, any future capital needs and other contingencies, we expect to 
continue our policy of paying quarterly dividends. Under our revolving credit agreement, we may pay cash dividends in any 
year so long as, after giving pro forma effect to the dividend payment, we maintain compliance with our financial covenants 
and no event of default has occurred or would result from the payment.

Issuer Purchases of Equity Securities

As of December 31, 2014, 10,496,421 shares of common stock remained available for repurchase under the purchase authority 
approved by the Company’s Board of Directors and publicly announced from time to time. The following table presents our 
share repurchase activity for the three months ended December 31, 2014:

Period
October 1 through October 31, 2014
November 1 through November 30, 2014
December 1 through December 31, 2014
Total

Total Number of
Shares Purchased

Average Price
Paid Per Share
—
—
—

— $
—
—
—

Total Number of
Shares Purchased as
Part of Publicly
Announced Plans

—
—
—
—

Maximum Number of
Shares That May Yet Be
Purchased Under the
Publicly Announced Plans
10,496,421
10,496,421
10,496,421

Securities Authorized for Issuance Under Equity Compensation Plans

Information concerning the Company’s equity compensation plans is set forth in Item 12 of Part III of this Annual Report on 
Form 10-K.

25

 
ITEM 6. SELECTED FINANCIAL DATA
The following table sets forth certain selected consolidated financial data of Aaron’s, Inc., which have been derived from its 
Consolidated Financial Statements for each of the five years in the period ended December 31, 2014. Certain reclassifications have 
been made to the prior periods to conform to the current period presentation. This historical information may not be indicative of the 
Company’s future performance. The information set forth below should be read in conjunction with Management’s Discussion and 
Analysis of Financial Condition and Results of Operations and the Consolidated Financial Statements and the notes thereto. 

(Dollar Amounts in Thousands, Except Per Share Data)
OPERATING RESULTS
Revenues:

Lease Revenues and Fees
Retail Sales
Non-Retail Sales
Franchise Royalties and Fees
Other

Costs and Expenses:

Depreciation of Lease Merchandise
Retail Cost of Sales
Non-Retail Cost of Sales
Operating Expenses
Financial Advisory and Legal Costs
Restructuring Expenses
Retirement and Vacation Charges
Progressive-Related Transaction Costs
Legal and Regulatory (Income) Expense
Other Operating (Income) Expense, Net

Operating Profit

Interest Income
Interest Expense
Other Non-Operating(Expense) Income, Net

Earnings Before Income Taxes
Income Taxes
Net Earnings
Earnings Per Share
Earnings Per Share Assuming Dilution
Dividends Per Share:
Common Stock
Former Class A Common Stock

FINANCIAL POSITION
(Dollar Amounts in Thousands)
Lease Merchandise, Net
Property, Plant and Equipment, Net
Total Assets
Debt
Shareholders’ Equity
AT YEAR END
Stores Open:

Company-operated
Franchised

Lease Agreements in Effect
Number of Associates

Year Ended
December 31,
2014

Year Ended
December 31,
2013

Year Ended
December 31,
2012

Year Ended
December 31,
2011

Year Ended
December 31,
2010

$ 2,251,780
38,360
363,355
65,902
5,842
2,725,239

$ 1,748,699
40,876
371,292
68,575
5,189
2,234,631

$ 1,676,391
38,455
425,915
66,655
5,411
2,212,827

$ 1,516,508
38,557
388,960
63,255
5,298
2,012,578

$ 1,402,053
40,556
362,273
59,112
4,799
1,868,793

932,634
24,541
330,057
1,262,007
13,661
9,140
9,094
6,638
(1,200)
(1,176)
2,585,396
139,843
2,921
(19,215)
(1,845)
121,704
43,471
78,233
1.08
1.08

.086
—

$
$

$ 1,087,032
219,417
2,456,844
606,082
1,223,521

1,326
782
1,665,000
12,400

$
$

$

628,089
24,318
337,581
1,022,684
—
—
4,917
—
28,400
1,584
2,047,573
187,058
2,998
(5,613)
517
184,960
64,294
120,666
1.59
1.58

.072
—

869,725
231,293
1,827,176
142,704
1,139,963

1,370
781
1,751,000
12,600

$
$

$

601,552
21,608
387,362
952,617
—
—
10,394
—
(35,500)
(2,235)
1,935,798
277,029
3,541
(6,392)
2,677
276,855
103,812
173,043
2.28
2.25

.062
—

964,067
230,598
1,812,929
141,528
1,136,126

1,324
749
1,724,000
11,900

$
$

$

547,839
22,619
351,887
866,600
—
—
3,532
—
36,500
(3,550)
1,825,427
187,151
1,718
(4,709)
(783)
183,377
69,610
113,767
1.46
1.43

.054
—

862,276
226,619
1,731,899
153,789
976,554

1,232
713
1,508,000
11,200

$
$

$

501,467
22,893
329,187
822,637
—
—
—
—
—
(147)
1,676,037
192,756
509
(3,096)
617
190,786
72,410
118,376
1.46
1.44

.049
.049

814,484
204,912
1,500,853
41,790
979,417

1,150
664
1,325,000
10,400

Earnings per share data has been adjusted for the effect of the 3-for-2 partial stock split distributed on April 15, 2010 and effective April 16, 2010.

26

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS

Business Overview

Aaron’s, Inc. (“we”, “our”, “us”, “Aaron’s” or the “Company”) is a leading specialty retailer of furniture, consumer electronics, 
computers, household appliances and accessories. On April 14, 2014, the Company acquired a 100% ownership interest in 
Progressive Finance Holdings, LLC (“Progressive”), a leading virtual lease-to-own company, for merger consideration of 
$700.0 million, net of cash acquired. Progressive provides lease-purchase solutions through over 15,000 retail locations in 46 
states. It does so by purchasing merchandise from third-party retailers desired by those retailers’ customers, and in turn leasing 
that merchandise to the customers on a rent-to-own basis. Progressive consequently has no stores of its own, but rather offers 
lease-purchase solutions to the customers of traditional retailers.

On July 15, 2014, the Company announced that a rigorous evaluation of the Company-operated store portfolio had been 
performed, which, along with other cost-reduction initiatives, resulted in the closure of 44 underperforming stores and the 
realignment of home office and field support.

Our major operating divisions are the Aaron’s Sales & Lease Ownership division, Progressive, HomeSmart and Woodhaven 
Furniture Industries, which manufactures and supplies the majority of the upholstered furniture and bedding leased and sold in 
our stores.

Historically, Aaron’s has demonstrated revenue growth from the opening of new sales and lease ownership stores and increases 
in same store revenues from previously opened stores. We also use our franchise program to help us expand our sales and lease 
ownership concept more quickly and into more communities than through opening only Company-operated stores. Total 
revenues increased from $2.213 billion in 2012 to $2.725 billion in 2014, primarily as a result of the Progressive acquisition 
during 2014. Total revenues for the year ended December 31, 2014 increased $490.6 million, or 22.0%, over the prior year. The 
increase was due to $549.5 million in revenue from Progressive, partially offset by a decrease of $58.9 million in revenue from 
our core business primarily resulting from a 2.8% decrease in Company-operated same store revenues.

The Company’s franchised and Company-operated store activity is summarized as follows:

2014

2013

2012

Franchised stores
Franchised stores open at January 1,
Opened
Purchased from the Company
Purchased by the Company
Closed, sold or merged
Franchised stores open at December 31,
Company-operated Sales & Lease Ownership stores
Company-operated Sales & Lease Ownership stores open at January 1,
Opened
Added through acquisition
Closed, sold or merged
Company-operated Sales & Lease Ownership stores open at December 31,
Company-operated HomeSmart stores
Company-operated HomeSmart stores open at January 1,
Opened
Added through acquisition
Closed, sold or merged
Company-operated HomeSmart stores open at December 31,
Company-operated RIMCO stores 1
Company-operated RIMCO stores open at January 1,
Opened
Closed, sold or merged
Company-operated RIMCO stores open at December 31,

781
23
6
(9)
(19)
782

1,262
30
9
(58)
1,243

81
3
—
(1)
83

27

(27)
—

749
45
2
(10)
(5)
781

1,227
33
10
(8)
1,262

78
3
—
—
81

19
8
—
27

713
56
3
(21)
(2)
749

1,144
73
21
(11)
1,227

71
7
1
(1)
78

16
3
—
19

1  In January 2014, we sold our 27 Company-operated RIMCO stores and the rights to five franchised RIMCO stores.

27

Same Store Revenues. We believe the changes in same store revenues are a key performance indicator. This indicator is 
calculated by comparing revenues for the year to revenues for the prior year for all stores open for the entire 24-month period, 
excluding stores that received lease agreements from other acquired, closed or merged stores.

Business Environment and Company Outlook

Like many industries, the rent-to-own industry has been transformed by the internet and virtual marketplace. We believe the 
Progressive acquisition will be strategically transformational for the Company in this respect and will strengthen our franchise. 
We also believe the rent-to-own industry has suffered in recent periods due to economic challenges faced by our core 
customers. Accordingly, we undertook a comprehensive review of our core business in order to position us to succeed over the 
long term. As a result, we are implementing a strategic plan focused on our core business as follows:

•  Renewing our focus on same store revenue growth for our core portfolio, through improved execution, optimization of 

merchandising and pricing on an enhanced go-to-market strategy;

•  Enhancing and growing our online platform;

•  Driving cost efficiency to recapture margin, including through selling, general and administrative cost savings and 

rationalizing underperforming stores;

•  Moderating new Company-operated store growth to result in no net store growth after store closings; and

• 

Strengthening and growing the franchise store base.

We reduced our Company-operated sales and lease ownership stores by a net of 44 stores in 2014, net of store opening and 
acquisition activity. We spend on average approximately $700,000 to $800,000 in the first year of operation of a new store, 
which includes purchases of lease merchandise, investments in leasehold improvements and financing first-year start-up costs. 
Our new sales and lease ownership stores typically achieve revenues of approximately $1.1 million in their third year of 
operations. Comparable stores open more than three years normally achieve approximately $1.4 million in revenues, which we 
believe represents a higher unit revenue volume than the typical rent-to-own store. Most of our stores are cash flow positive in 
the second year of operations.

We use our franchise program to help us expand our sales and lease ownership concept more quickly and into more areas than 
through opening only Company-operated stores. Our franchisees added a net of one store in 2014, which was impacted by our 
purchase of nine franchised stores during the year. Franchise royalties and other related fees represent a source of high margin 
revenue for us. Total revenues from franchise royalties and fees for the year ended December 31, 2014 decreased from 
$66.7 million in 2012 to $65.9 million in 2014, representing a decline in the compounded annual growth rate of .6%. Total 
revenues from franchise royalties and fees for the year ended December 31, 2014 decreased $2.7 million, or 3.9%, over the 
prior year. 

We offer lease-purchase solutions through our Progressive business to the customers of traditional retailers, primarily in the 
furniture, mattress, mobile phone, consumer electronics, appliance and household accessory industries. Progressive has no 
stores of its own but provides lease-purchase solutions through over 15,000 retail partner locations in 46 states.

Key Components of Net Earnings

In this management’s discussion and analysis section, we review our consolidated results. For the years ended December 31, 
2014, 2013 and 2012, some of the key revenue and cost and expense items that affected earnings were as follows: 

Revenues. We separate our total revenues into five components: lease revenues and fees, retail sales, non-retail sales, franchise 
royalties and fees and other. Lease revenues and fees include all revenues derived from lease agreements at Company-operated 
stores, including agreements that result in our customers acquiring ownership at the end of the terms, and at retail locations 
serviced by Progressive. Retail sales represent sales of both new and returned lease merchandise from our stores. Non-retail 
sales mainly represent new merchandise sales to our Aaron’s Sales & Lease Ownership franchisees. Franchise royalties and 
fees represent fees from the sale of franchise rights and royalty payments from franchisees, as well as other related income 
from our franchised stores. Other revenues primarily relate to revenues from leasing real estate properties to unrelated third 
parties, as well as other miscellaneous revenues.

Depreciation of Lease Merchandise. Depreciation of lease merchandise reflects the expense associated with depreciating 
merchandise held for lease and leased to customers by our Company-operated stores and by the retail locations serviced by 
Progressive.

28

Retail Cost of Sales. Retail cost of sales represents the original or depreciated cost of merchandise sold through our Company-
operated stores.

Non-Retail Cost of Sales. Non-retail cost of sales primarily represents the cost of merchandise sold to our franchisees.

Operating Expenses. Operating expenses include personnel costs, selling costs, occupancy costs and delivery, among other 
expenses.

Other Operating Expense (Income), Net. Other operating expense (income), net consists of gains or losses on sales of 
Company-operated stores and delivery vehicles, impairment charges on assets held for sale and gains or losses on other 
dispositions of property, plant and equipment.

Critical Accounting Policies

Revenue Recognition 

Lease revenues are recognized in the month they are due on the accrual basis of accounting. For internal management reporting 
purposes, lease revenues from sales and lease ownership agreements are recognized by the reportable segments as revenue in 
the month the cash is collected. On a monthly basis, we record an accrual for lease revenues due but not yet received, net of 
allowances, and a deferral of revenue for lease payments received prior to the month due. Our revenue recognition accounting 
policy matches the lease revenue with the corresponding costs, mainly depreciation, associated with the lease merchandise. At 
December 31, 2014 and 2013, we had a revenue deferral representing cash collected in advance of being due or otherwise 
earned totaling $60.5 million and $45.1 million, respectively, and an accrued revenue receivable, net of allowance for doubtful 
accounts, based on historical collection rates of $30.2 million and $7.9 million, respectively. Revenues from the sale of 
merchandise to franchisees are recognized at the time of receipt of the merchandise by the franchisee and revenues from such 
sales to other customers are recognized at the time of shipment.

Lease Merchandise

 Our Aaron’s Sales & Lease Ownership and HomeSmart divisions depreciate merchandise over the applicable agreement 
period, generally 12 to 24 months (monthly agreements) or 60 to 120 weeks (weekly agreements) when leased, and 36 months 
when not leased, to a 0% salvage value. The Company's Progressive division depreciates merchandise over the lease agreement 
period, which is typically over 12 months, while on lease. 

Our policies generally require weekly lease merchandise counts at our store-based operations, which include write-offs for 
unsalable, damaged, or missing merchandise inventories. Full physical inventories are generally taken at our fulfillment and 
manufacturing facilities two to four times a year with appropriate provisions made for missing, damaged and unsalable 
merchandise. In addition, we monitor lease merchandise levels and mix by division, store and fulfillment center, as well as the 
average age of merchandise on hand. If unsalable lease merchandise cannot be returned to vendors, its carrying value is 
adjusted to net realizable value or written off. 

All lease merchandise is available for lease and sale, excluding merchandise determined to be missing, damaged or unsalable. 
We record lease merchandise carrying value adjustments on the allowance method, which estimates the merchandise losses 
incurred but not yet identified by management as of the end of the accounting period based on historical write off experience. 
As of December 31, 2014 and 2013, the allowance for lease merchandise write offs was $27.6 million and $8.3 million, 
respectively. Lease merchandise write-offs totaled $99.9 million, $58.0 million and $54.9 million for the years ended 
December 31, 2014, 2013 and 2012, respectively. 

Acquisition Accounting 

We account for acquisitions under FASB Accounting Standards Codification 805, Business Combinations, which requires 
companies to record assets acquired and liabilities assumed at their respective fair values at the date of acquisition. We estimate 
the fair value of identifiable intangible assets using discounted cash flow analyses or estimates of replacement cost based on 
market participant assumptions. The excess of the purchase price paid over the estimated fair values of the identifiable net 
tangible and intangible assets acquired in connection with business acquisitions is recorded as goodwill. We consider 
accounting for business combinations critical because management's judgment is used to determine the estimated fair values 
assigned to assets acquired and liabilities assumed, as well as the useful life of and amortization method for intangible assets, 
which can materially affect the results of our operations. Although management believes that the judgments and estimates 
discussed herein are reasonable, actual results could differ, and we may be exposed to an impairment charge if we are unable to 
recover the value of the recorded net assets. 

29

Goodwill and Other Intangible Assets

Intangible assets are classified into one of three categories: (1) intangible assets with definite lives subject to amortization, (2) 
intangible assets with indefinite lives not subject to amortization and (3) goodwill. For intangible assets with definite lives, tests 
for impairment must be performed if conditions exist that indicate the carrying value may not be recoverable. For intangible 
assets with indefinite lives and goodwill, tests for impairment must be performed annually and when events or circumstances 
indicate that impairment may have occurred. Factors which could necessitate an interim impairment assessment include a 
sustained decline in the Company’s stock price, prolonged negative industry or economic trends and significant 
underperformance relative to historical or projected future operating results.

Indefinite-lived intangible assets represent the value of trade names and trademarks acquired as part of the Progressive 
acquisition. At the date of acquisition, the Company determined that no legal, regulatory, contractual, competitive, economic or 
other factors limit the useful life of the trade name and trademark intangible asset and, therefore, the useful life is considered 
indefinite. 

The following table presents the carrying value of goodwill and other intangible assets, net as of December 31, 2014:

(In Thousands)

Goodwill

Other Indefinite-Lived Intangible Assets
Definite-Lived Intangible Assets

Goodwill and Other Intangibles, Net

2014

530,670

53,000
244,471

828,141

$

$

The Company has historically performed its annual goodwill impairment test as of September 30 each year for its Sales and 
Lease Ownership and HomeSmart reporting units. During the three months ended December 31, 2014, the Company 
voluntarily changed its annual impairment assessment date from September 30 to October 1 for those reporting units. Upon the 
acquisition of Progressive, the Company selected October 1 as the annual impairment assessment date for the goodwill of the 
Progressive reporting unit and its indefinite-lived intangible assets. The Company believes this change in measurement date, 
which represents a change in method of applying an accounting principle, is preferable under the circumstances. The change 
was made to align the annual goodwill impairment test for the Sales and Lease Ownership and HomeSmart reporting units with 
the annual goodwill impairment and indefinite-lived intangible asset tests for the Progressive reporting unit and to provide the 
Company with additional time to complete its annual goodwill impairment testing in advance of its year-end reporting. 

In connection with the change in the date of the annual goodwill impairment test, the Company performed a goodwill 
impairment test as of both September 30, 2014 and October 1, 2014, and no impairment was identified. The change in 
accounting principle does not delay, accelerate or avoid an impairment charge. The Company has determined that it is 
impracticable to objectively determine projected cash flows and related valuation estimates that would have been used as of 
October 1 for periods prior to October 1, 2014 without the use of hindsight. As such, the Company prospectively applied the 
change in the annual goodwill impairment assessment date beginning October 1, 2014.

Management has deemed its operating segments to be reporting units due to the fact that the operations included in each 
operating segment have similar economic characteristics. As of December 31, 2014, the Company had five operating segments 
and reporting units: Sales and Lease Ownership, Progressive, HomeSmart, Franchise and Manufacturing. As of December 31, 
2014, the Company’s Sales and Lease Ownership, Progressive and HomeSmart reporting units were the only reporting units 
with assigned goodwill balances. The following is a summary of the Company’s goodwill by reporting unit at December 31, 
2014:

(In Thousands)
Sales and Lease Ownership

Progressive

HomeSmart
Total

2014

226,828

289,184

14,658

530,670

$

$

We use a combination of valuation techniques to determine the fair value of our reporting units, including a multiple of gross 
revenue approach and discounted cash flow models that use assumptions consistent with those we believe hypothetical 
marketplace participants would use. We estimate the fair value of indefinite-lived trade name and trademark intangible assets 
based on projected discounted future cash flows under a relief from royalty type method. Under the income approach, we 
estimate fair value based on estimated discounted cash flows, which require assumptions about short-term and long-term 

30

revenue growth rates, operating margins, capital requirements, and a weighted-average cost of capital and/or discount rate. 
Under the market approach, we estimate fair value after considering the multiples of gross revenue for benchmark companies. 
We believe the benchmark companies evaluated for each reporting unit serve as an appropriate input for calculating fair value 
as those benchmark companies have similar risks, participate in similar markets, provide similar products and services for their 
customers and compete with us directly. The values separately derived from each of the income and market approach valuation 
techniques were used to develop an overall estimate of each reporting unit's fair value. The selection and weighting of the 
various fair value techniques, which requires the use of management judgment to determine what is most representative of fair 
value, may result in a higher or lower fair value.

Intangible assets acquired in recent transactions are naturally more susceptible to impairment, primarily due to the fact that they 
are recorded at fair value based on recent operating plans and macroeconomic conditions present at the time of acquisition. 
Consequently, if operating results and/or macroeconomic conditions deteriorate shortly after an acquisition, it could result in 
the impairment of the acquired assets. A deterioration of macroeconomic conditions may not only negatively impact the 
estimated operating cash flows used in our cash flow models, but may also negatively impact other assumptions used in our 
analyses, including but not limited to, the estimated cost of capital and/or discount rates. Additionally, as discussed above, in 
accordance with accounting principles generally accepted in the United States, we are required to ensure that assumptions used 
to determine fair value in our analyses are consistent with the assumptions a hypothetical marketplace participant would use. As 
a result, the cost of capital and/or discount rates used in our analyses may increase or decrease based on market conditions and 
trends, regardless of whether our actual cost of capital has changed. Therefore, if the cost of capital and/or discount rates 
change, we may recognize an impairment of an intangible asset in spite of realizing actual cash flows that are approximately 
equal to, or greater than, our previously forecasted amounts.

During the performance of the 2014 annual assessment of goodwill for impairment, the Company did not identify any reporting 
units that were not substantially in excess of their carrying values, other than the HomeSmart reporting unit for which the 
estimated fair value exceeded the carrying value of the reporting unit by approximately 9%. While no impairment was noted in 
our impairment testing, if HomeSmart does not achieve its near-term financial projections or if macroeconomic conditions 
change causing the cost of capital to increase without an offsetting increase in operating results, it is likely that we would be 
required to recognize an impairment charge related to goodwill. 

The Company completed its indefinite-lived intangible asset impairment test as of October 1, 2014 and determined that no 
impairment had occurred. No new indications of impairment existed during the fourth quarter of 2014. As a result, no 
impairment testing was updated as of December 31, 2014. We will continue to monitor the fair value of goodwill and other 
intangible assets in future periods. 

Leases and Closed Store Reserves 

The majority of our Company-operated stores are operated from leased facilities under operating lease agreements. The 
majority of the leases are for periods that do not exceed five years, although lease terms range in length up to approximately 15 
years. Leasehold improvements related to these leases are generally amortized over periods that do not exceed the lesser of the 
lease term or useful life. While some of our leases do not require escalating payments, for the leases which do contain such 
provisions we record the related lease expense on a straight-line basis over the lease term. We do not generally obtain 
significant amounts of lease incentives or allowances from landlords. Any incentive or allowance amounts we receive are 
recognized ratably over the lease term.

From time to time, we close or consolidate stores. Our primary costs associated with closing stores are the future lease 
payments and related commitments. We record an estimate of the future obligation related to closed stores based upon the 
present value of the future lease payments and related commitments, net of estimated sublease income based upon historical 
experience. As of December 31, 2014 and 2013, our reserve for closed stores was $5.6 million and $2.1 million, respectively. 
Due to changes in market conditions, our estimates related to sublease income may change and, as a result, our actual liability 
may be more or less than the recorded amount. Excluding estimated sublease income, our future obligations related to closed 
stores on an undiscounted basis were $7.8 million and $2.9 million as of December 31, 2014 and 2013, respectively.

31

Insurance Programs 

We maintain insurance contracts to fund workers compensation, vehicle liability, general liability and group health insurance 
claims. Using actuarial analyses and projections, we estimate the liabilities associated with open and incurred but not reported 
workers compensation, vehicle liability and general liability claims. This analysis is based upon an assessment of the likely 
outcome or historical experience, net of any stop loss or other supplementary coverage. We also calculate the projected 
outstanding plan liability for our group health insurance program using historical claims runoff data. Our gross estimated 
liability for workers compensation insurance claims, vehicle liability, general liability and group health insurance was 
$36.8 million and $31.9 million at December 31, 2014 and 2013, respectively. In addition, we have prefunding balances on 
deposit with the insurance carriers of $28.3 million and $24.4 million at December 31, 2014 and 2013, respectively.

If we resolve insurance claims for amounts that are in excess of our current estimates and within policy stop loss limits, we will 
be required to pay additional amounts beyond those accrued at December 31, 2014.

The assumptions and conditions described above reflect management’s best assumptions and estimates, but these items involve 
inherent uncertainties as described above, which may or may not be controllable by management. As a result, the accounting 
for such items could result in different amounts if management used different assumptions or if different conditions occur in 
future periods.

Legal and Regulatory Reserves 

We are subject to various legal and regulatory proceedings arising in the ordinary course of business. Management regularly 
assesses the Company’s insurance deductibles, monitors our litigation and regulatory exposure with the Company’s attorneys 
and evaluates its loss experience. The Company establishes an accrued liability for legal and regulatory proceedings when the 
Company determines that a loss is both probable and the amount of the loss can be reasonably estimated. Legal fees and 
expenses associated with the defense of all of our litigation are expensed as such fees and expenses are incurred.

Income Taxes 

The calculation of our income tax expense requires significant judgment and the use of estimates. We periodically assess tax 
positions based on current tax developments, including enacted statutory, judicial and regulatory guidance. In analyzing our 
overall tax position, consideration is given to the amount and timing of recognizing income tax liabilities and benefits. In 
applying the tax and accounting guidance to the facts and circumstances, income tax balances are adjusted appropriately 
through the income tax provision. Reserves for income tax uncertainties are maintained at levels we believe are adequate to 
absorb probable payments. Actual amounts paid, if any, could differ significantly from these estimates.

We use the liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are 
recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of 
existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax 
rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or 
settled. Valuation allowances are established, when necessary, to reduce deferred tax assets when we expect the amount of tax 
benefit to be realized is less than the carrying value of the deferred tax asset.

Fair Value Measurements

For the valuation techniques used to determine the fair value of financial assets and liabilities on a recurring basis, as well as 
assets held for sale, which are recorded at fair value on a nonrecurring basis, refer to Note 4 in the consolidated financial 
statements.

32

Results of Operations

As of December 31, 2014, the Company had five operating and reportable segments: Sales and Lease Ownership, Progressive, 
HomeSmart, Franchise and Manufacturing. The results of Progressive, which is presented as a reportable segment, have been 
included in the Company's consolidated results from the April 14, 2014 acquisition date. In January 2014, the Company sold 
the 27 Company-operated RIMCO stores and the rights to five franchised RIMCO stores. In all periods presented, RIMCO has 
been reclassified from the RIMCO segment to Other.

The Company’s Sales and Lease Ownership, Progressive, HomeSmart, and Franchise segments accounted for substantially all 
of the operations of the Company and, therefore, unless otherwise noted, only material changes within these four segments are 
discussed. The production of our Manufacturing segment, consisting of the Woodhaven Furniture Industries division, is 
primarily leased or sold through the Company-operated and franchised stores, and consequently, substantially all of that 
segment’s revenues and earnings before income taxes are eliminated through the elimination of intersegment revenues and 
intersegment profit.

Results of Operations – Years Ended December 31, 2014, 2013 and 2012

(In Thousands)
REVENUES:

Year Ended December 31,

2014 vs. 2013

2013 vs. 2012

2014

2013

2012

$

%

$

%

Change

$2,251,780
38,360
363,355

$1,748,699
40,876
371,292

$1,676,391
38,455
425,915

$ 503,081
(2,516)
(7,937)

28.8 % $
(6.2)
(2.1)

72,308
2,421
(54,623)

4.3 %
6.3
(12.8)

Lease Revenues

and Fees
Retail Sales
Non-Retail Sales
Franchise Royalties and

Fees
Other

COSTS AND EXPENSES:
Depreciation of Lease

Merchandise
Retail Cost of Sales
Non-Retail Cost of Sales
Operating Expenses
Financial Advisory and

Legal Costs

Restructuring Expenses
Retirement and Vacation

Charges

Progressive-Related
Transaction Costs
Legal and Regulatory
(Income) Expenses
Other Operating (Income)

Expense, Net

OPERATING PROFIT
Interest Income
Interest Expense
Other Non-Operating

(Expense) Income, Net

EARNINGS BEFORE
INCOME TAXES

65,902
5,842
2,725,239

68,575
5,189
2,234,631

66,655
5,411
2,212,827

(2,673)
653
490,608

932,634
24,541
330,057
1,262,007

628,089
24,318
337,581
1,022,684

601,552
21,608
387,362
952,617

—
—

—
—

4,917

10,394

—

—

304,545
223
(7,524)
239,323

13,661
9,140

4,177

6,638

13,661
9,140

9,094

6,638

(3.9)
12.6
22.0

48.5
.9
(2.2)
23.4

nmf
nmf

85.0

nmf

nmf

(1,200)

28,400

(35,500)

(29,600)

(1,176)
2,585,396

1,584
2,047,573

(2,235)
1,935,798

139,843
2,921
(19,215)

187,058
2,998
(5,613)

277,029
3,541
(6,392)

(2,760)
537,823

(47,215)
(77)
13,602

(174.2)
26.3

(25.2)
(2.6)
242.3

1,920
(222)
21,804

26,537
2,710
(49,781)
70,067

—
—

2.9
(4.1)
1.0

4.4
12.5
(12.9)
7.4

—
—

(5,477)

(52.7)

—

63,900

3,819
111,775

(89,971)
(543)
(779)

—

nmf

170.9
5.8

(32.5)
(15.3)
(12.2)

(80.7)

(1,845)

517

2,677

(2,362)

(456.9)

(2,160)

121,704

184,960

276,855

(63,256)

(34.2)

(91,895)

(33.2)

INCOME TAXES

43,471

64,294

103,812

(20,823)

(32.4)

(39,518)

(38.1)

NET EARNINGS

$

78,233

$ 120,666

$ 173,043

$ (42,433)

(35.2)% $ (52,377)

(30.3)%

nmf—Calculation is not meaningful

33

 
 
 
Revenues

Information about our revenues by reportable segment is as follows:

(In Thousands)
REVENUES:
Sales and Lease Ownership1
Progressive2
HomeSmart1
Franchise3
Manufacturing
Other
Revenues of Reportable

Segments

Elimination of Intersegment

Revenues

Cash to Accrual Adjustments
Total Revenues from

External Customers

Year Ended December 31,

2014 vs. 2013

2013 vs. 2012

2014

2013

2012

$

%

$

%

Change

$2,037,101
549,548
64,276
65,902
104,058
2,969

$2,076,269
—
62,840
68,575
106,523
22,158

$2,068,124
—
55,226
66,655
95,693
19,688

$ (39,168)
549,548
1,436
(2,673)
(2,465)
(19,189)

(1.9)% $
nmf
2.3
(3.9)
(2.3)
(86.6)

2,823,854

2,336,365

2,305,386

487,489

(102,296)
3,681

(103,834)
2,100

(95,150)
2,591

1,538
1,581

20.9

1.5
75.3

8,145
—
7,614
1,920
10,830
2,470

30,979

(8,684)
(491)

.4%
—
13.8
2.9
11.3
12.5

1.3

(9.1)
(19.0)

$2,725,239

$2,234,631

$2,212,827

$ 490,608

22.0 % $

21,804

1.0%

nmf—Calculation is not meaningful
1 Segment revenue consists of lease revenues and fees, retail sales and non-retail sales.
2 Segment revenue consists of lease revenues and fees.
3 Segment revenue consists of franchise royalties and fees.

Year Ended December 31, 2014 Versus Year Ended December 31, 2013 

Sales and Lease Ownership. Sales and Lease Ownership segment revenues decreased $39.2 million to $2.037 billion due to a 
$33.1 million, or 2.0%, decrease in lease revenues and fees and a $7.0 million, or 1.9%, decrease in non-retail sales. Lease 
revenues and fees within the Sales and Lease Ownership segment decreased due to a 3.0% decrease in same store revenues, 
which more than offset the net addition of 16 Sales and Lease Ownership stores since the beginning of 2013. Non-retail sales 
decreased primarily due to less demand for product by franchisees.

Progressive. Progressive segment revenues were $549.5 million and have been included in the Company’s consolidated results 
from the April 14, 2014 acquisition date.

HomeSmart. HomeSmart segment revenues increased $1.4 million to $64.3 million due to a $1.3 million, or 2.2%, increase in 
lease revenues and fees. Lease revenues and fees within the HomeSmart segment increased due to a net addition of five 
HomeSmart stores since the beginning of 2013. 

Franchise. Franchise segment revenues decreased $2.7 million to $65.9 million primarily due to a decrease in finance fees 
under the franchise loan program.

Other. Revenues in the Other segment are primarily revenues attributable to (i) the RIMCO segment through the date of sale in 
January 2014, (ii) leasing space to unrelated third parties in the corporate headquarters building and (iii) several minor 
unrelated activities. 

Year Ended December 31, 2013 Versus Year Ended December 31, 2012 

Sales and Lease Ownership. Sales and Lease Ownership segment revenues increased $8.1 million to $2.076 billion due to a 
$63.0 million, or 3.9%, increase in lease revenues and fees, partially offset by a $56.8 million, or 13.3%, decrease in non-retail 
sales. Lease revenues and fees within the Sales and Lease Ownership segment increased due to a net addition of 118 Company-
operated stores since the beginning of 2012 and a .6% increase in same store revenues. Non-retail sales decreased primarily due 
to less demand for product by franchisees.

HomeSmart. HomeSmart segment revenues increased $7.6 million to $62.8 million due to $7.2 million, or 13.3%, increase in 
lease revenues and fees. Lease revenues and fees within the HomeSmart segment increased due to a net addition of 10 
HomeSmart stores since the beginning of 2012 and a 9.3% increase in same store revenues.

34

 
 
 
 
Franchise. Franchise segment revenues increased $1.9 million to $68.6 million primarily due to an increase in royalty income 
from franchisees. Franchise royalty income increased due to the net addition of 68 franchised stores since the beginning of 
2012 and a 1.5% increase in same store revenues of existing franchised stores. 

Other. Revenues in the Other segment are primarily revenues attributable to (i) the RIMCO segment, (ii) leasing space to 
unrelated third parties in the corporate headquarters building, (iii) the Aaron's Office Furniture division through the date of sale 
in August 2012 and (iv) several minor unrelated activities. 

Costs and Expenses

Year Ended December 31, 2014 Versus Year Ended December 31, 2013 

Depreciation of lease merchandise. Depreciation of lease merchandise increased $304.5 million, or 48.5%, to $932.6 million 
during 2014 from $628.1 million during the comparable period in 2013. Levels of merchandise on lease relative to total lease 
merchandise for the Aaron's core business were consistent year over year, resulting in idle merchandise representing 
approximately 6% of total depreciation expense in 2014 as compared to 7% in 2013. As a percentage of total lease revenues 
and fees, depreciation of lease merchandise increased to 41.4% from 35.9% in the prior year, primarily due to the inclusion of 
Progressive’s results of operations from the April 14, 2014 acquisition date. Progressive’s inclusion increased depreciation as a 
percentage of lease revenues due to, among other factors, their merchandise having a shorter average life on lease, as well as a 
higher rate of early buyouts, than our traditional lease-to-own business.

Retail cost of sales. Retail cost of sales increased $223,000, or .9%, to $24.5 million in 2014 from $24.3 million for the 
comparable period in 2013, and as a percentage of retail sales, increased to 64.0% from 59.5% due to increased discounting of 
pre-leased merchandise.

Non-retail cost of sales. Non-retail cost of sales decreased $7.5 million, or 2.2%, to $330.1 million in 2014, from 
$337.6 million for the comparable period in 2013, and as a percentage of non-retail sales, remained consistent at approximately 
91% in both periods.

Operating expenses. Operating expenses increased $239.3 million, or 23.4%, to $1.3 billion in 2014, from $1.0 billion for the 
comparable period in 2013 due primarily to the consolidation of Progressive’s results from operations from the April 14, 2014 
acquisition date. As a percentage of total revenues, operating expenses increased to 46.3% in 2014 from 45.8% in 2013 due to 
increased personnel, advertising and facility rent costs in Aaron's core business.

Financial advisory and legal costs. Financial advisory and legal costs of $13.7 million were incurred during 2014 related to 
addressing now-resolved strategic matters, including an unsolicited acquisition offer, two proxy contests and shareholder 
proposals.

Restructuring expenses. In connection with the Company’s July 15, 2014 announced closure of 44 Company-operated stores, 
restructuring charges of $9.1 million were incurred during in 2014. The restructuring was completed during the third quarter of 
2014 and total restructuring charges were principally comprised of contractual lease obligations, the write-off and impairment 
of property, plant and equipment and workforce reductions.

Retirement and vacation charges. Retirement charges of $9.1 million were incurred during 2014 due to the retirements of both 
the Company’s Chief Executive Officer and Chief Operating Officer in 2014. Retirement and vacation charges during 2013 
were $4.9 million primarily due to the retirement of the Company’s Chief Operating Officer and a change in the Company’s 
vacation policies.

Progressive-related transaction costs. Financial advisory and legal fees of $6.6 million were incurred in 2014 in connection 
with the April 14, 2014 acquisition of Progressive.

Legal and regulatory (income) expense. Regulatory income of $1.2 million in 2014 was recorded as a reduction in previously 
recognized regulatory expense upon the resolution of the regulatory investigation by the California Attorney General into the 
Company’s leasing, marketing and privacy practices. During 2013, regulatory expenses of $28.4 million were incurred related 
to the then-pending regulatory investigation by the California Attorney General. Refer to Note 8 to the Company’s consolidated 
financial statements for further discussion of this regulatory investigation.

35

Year Ended December 31, 2013 Versus Year Ended December 31, 2012 

Depreciation of lease merchandise. Depreciation of lease merchandise increased $26.5 million to $628.1 million during 2013 
from $601.6 million during the comparable period in 2012, or 4.4%, as a result of higher on-rent lease merchandise due to the 
growth of the Company’s Sales and Lease Ownership and HomeSmart segments. Levels of merchandise on lease decreased, 
resulting in idle merchandise representing approximately 7% of total depreciation expense in 2013 as compared to 
approximately 6% in 2012. As a percentage of total lease revenues and fees, depreciation of lease merchandise remained 
consistent at 35.9% in both periods.

Retail cost of sales. Retail cost of sales increased $2.7 million, or 12.5%, to $24.3 million in 2013, from $21.6 million for the 
comparable period in 2012, and as a percentage of retail sales, increased to 59.5% from 56.2% due to a change in the mix of 
products.

Non-retail cost of sales. Non-retail cost of sales decreased $49.8 million, or 12.9%, to $337.6 million in 2013, from 
$387.4 million for the comparable period in 2012, and as a percentage of non-retail sales, remained consistent at approximately 
91% in both periods.

Operating expenses. Operating expenses increased $70.1 million, or 7.4%, to $1.0 billion in 2013 from $952.6 million for the 
comparable period in 2012. As a percentage of total revenues, operating expenses increased to 45.8% in 2013 from 43.0% in 
2012 due to increased personnel, advertising and facility rent costs incurred to support continued revenue and store growth; 
increased lease merchandise adjustments; and a decrease in non-retail sales due to less demand for products by franchisees.

Retirement and vacation charges. Retirement and vacation charges during 2013 were $4.9 million due primarily to the 
retirement of the Company’s Chief Operating Officer and a change in the Company’s vacation policies. Retirement and 
vacation charges during 2012 were $10.4 million associated with the retirement of the Company’s founder and Chairman of the 
Board.

Legal and regulatory (income) expense. Regulatory expense during 2013 was $28.4 million relating to a then-pending 
regulatory investigation by the California Attorney General into the Company’s leasing, marketing and privacy practices. Refer 
to Note 8 to the Company’s consolidated financial statements for further discussion of this regulatory investigation. Legal and 
regulatory income during 2012 was $35.5 million and represents the reversal of an accrual in the first quarter of 2012 related to 
the settlement of a lawsuit.

Other Operating Expense (Income), Net 

Other operating expense (income), net consists of gains or losses on sales of Company-operated stores and delivery vehicles, 
impairment charges on assets held for sale and gains or losses on other dispositions of property, plant and equipment. 
Information about the components of other operating expense (income), net is as follows:

(In Thousands)
Gains on sales of stores and delivery vehicles
Impairment charges and losses on asset dispositions
Other Operating Expense (Income), Net

Year Ended December 31,

2014
(2,793) $
1,617
(1,176) $

2013
(2,728) $
4,312
1,584

$

2012
(3,545)
1,310
(2,235)

$

$

In 2014, other operating income, net of $1.2 million included charges of $477,000 related to the impairment of various land 
outparcels and buildings that the Company decided not to utilize for future expansion and $762,000 related to the loss on sale 
of the RIMCO net assets. In addition, the Company recognized gains of $1.7 million from the sale of six Aaron's Sales & Lease 
Ownership stores during 2014. 

In 2013, other operating expense, net of $1.6 million included charges of $3.8 million related to the impairment of various land 
outparcels and buildings that the Company decided not to utilize for future expansion and the net assets of the RIMCO 
operating segment (principally consisting of lease merchandise, office furniture and leasehold improvements) in connection 
with the Company's decision to sell the 27 Company-operated RIMCO stores. In addition, the Company recognized gains of 
$833,000 from the sale of two Aaron's Sales & Lease Ownership stores during 2013.

In 2012, other operating income, net of $2.2 million included gains $2.0 million from the sale of four stores.

36

 
Operating Profit

Interest income. Interest income decreased to $2.9 million in 2014 from $3.0 million in 2013 due to lower average interest-
bearing investment and cash equivalent balances during 2014 as compared to 2013. Interest income decreased to $3.0 million 
in 2013 from $3.5 million during 2012 due to lower average investment and cash equivalent balances during 2013 as compared 
to 2012.

Interest expense. Interest expense increased to $19.2 million in 2014 from $5.6 million in 2013 due primarily to approximately 
$491.3 million of additional debt financing incurred in connection with the April 14, 2014 Progressive acquisition. Interest 
expense decreased to $5.6 million in 2013 from $6.4 million in 2012 due to lower average debt levels during 2013 as a result of 
the repayment at maturity of the remaining $12.0 million outstanding under the Company's 5.03% senior unsecured notes 
issued in July 2005 and due July 2012.

Other non-operating (expense) income, net. Other non-operating (expense) income, net includes the impact of foreign currency 
exchange gains and losses, as well as gains and losses resulting from changes in the cash surrender value of Company-owned 
life insurance related to the Company's deferred compensation plan. Included in other non-operating (expense) income, net 
were foreign exchange transaction losses of $2.3 million and $1.0 million during 2014 and 2013, respectively, and gains of $2.0 
million during 2012. Changes in the cash surrender value of Company-owned life insurance resulted in gains of $432,000, 
$1.5 million and $703,000 during 2014, 2013 and 2012, respectively.

Earnings Before Income Taxes

Information about our earnings before income taxes by reportable segment is as follows: 

(In Thousands)
EARNINGS BEFORE
INCOME TAXES:

Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing
Other
Earnings Before Income Taxes
for Reportable Segments
Elimination of Intersegment

Profit

Cash to Accrual and Other

Adjustments

Total

nmf—Calculation is not meaningful

Year Ended December 31,

2014 vs. 2013

2014

2013

2012

$

%

2013 vs. 2012

$

%

Change

$ 140,854
4,603
(2,643)
50,504
860
(75,905)

$ 183,965
—
(3,428)
54,171
107
(56,114)

$ 244,014
—
(6,962)
52,672
382
(12,337)

$ (43,111)
4,603
785
(3,667)
753
(19,791)

(23.4)% $ (60,049)
—
3,534
1,499
(275)
(43,777)

nmf
22.9
(6.8)
703.7
(35.3)

(24.6)%
—
50.8
2.8
(72.0)
nmf

118,273

178,701

277,769

(60,428)

(33.8)

(99,068)

(35.7)

(813)

(94)

(393)

(719)

(764.9)

299

76.1

4,244
$ 121,704

6,353
$ 184,960

(521)
$ 276,855

(2,109)
$ (63,256)

(33.2)
6,874
(34.2)% $ (91,895)

nmf
(33.2)%

During 2014, earnings before income taxes decreased $63.3 million, or 34.2%, to $121.7 million from $185.0 million in 2013. 
In 2014 the results of the Company's operating segments were impacted by the following items:

• 

Sales and Lease Ownership earnings before income taxes included $4.8 million of restructuring charges related to the 
Company's strategic decision to close 44 Company-operated stores.

•  Other segment loss before income taxes included $13.7 million in financial and advisory costs related to addressing 

strategic matters, including proxy contests, $4.3 million of restructuring charges in connection with the store closures 
noted above, $9.1 million of charges associated with the retirement of both the Company's Chief Executive Officer 
and Chief Operating Officer, $6.6 million in transaction costs related to the Progressive acquisition and $1.2 million of 
regulatory income that reduced previously recognized regulatory expense upon the resolution of the regulatory 
investigation by the California Attorney General. 

37

 
 
 
During 2013, earnings before income taxes decreased $91.9 million, or 33.2% from $276.9 million in 2012. In 2013, the results 
of the Company's operating segments were impacted by the following items:

•  Other segment loss before income taxes included $28.4 million related to an accrual for loss contingencies for the 
then-pending regulatory investigation by the California Attorney General and $4.9 million related to retirement 
expense and a change in vacation policies. 

In 2012, the results of the Company's operating segments were impacted by the following items: 

• 

Sales and Lease Ownership earnings before income taxes included a $35.5 million reversal of a previously accrued 
lawsuit loss contingency.

•  Other segment loss before income taxes included $10.4 million in retirement charges associated with the retirement of 

the Company’s founder and Chairman of the Board.

Income Tax Expense 

Income tax expense decreased $20.8 million to $43.5 million in 2014, compared with $64.3 million in 2013, representing a 
32.4% decrease due primarily to a 34.2% decrease in earnings before income taxes in 2014. Our effective tax rate increased to 
35.7% in 2014 from 34.8% in 2013 as a result of decreased tax benefits related to the Company's furniture manufacturing 
operations and reduced federal credits.

Income tax expense decreased $39.5 million to $64.3 million in 2013, compared with $103.8 million in 2012, representing a 
38.1% decrease due to a 33.2% decrease in earnings before income taxes in 2013 and a lower tax rate in 2013. Our effective tax 
rate decreased to 34.8% in 2013 from 37.5% in 2012 due to the recognition of income tax benefits primarily related to the 
Company's furniture manufacturing operations and increased federal and state tax credits being applied to lower than expected 
earnings.

Net Earnings

Net earnings decreased $42.4 million to $78.2 million in 2014 from $120.7 million in 2013, representing a 35.2% decrease. As 
a percentage of total revenues, net earnings were 2.9% and 5.4% in 2014 and 2013, respectively. 

Net earnings decreased $52.4 million to $120.7 million in 2013 from $173.0 million in 2012, representing a 30.3% decrease. As 
a percentage of total revenues, net earnings were 5.4% and 7.8% in 2013 and 2012, respectively.

Overview of Financial Position

The Company’s consolidated balance sheet as of December 31, 2014 includes the impact of Progressive, which was acquired 
on April 14, 2014. The major changes in the consolidated balance sheet from December 31, 2013 to December 31, 2014, 
substantially all of which are the result of this significant acquisition, are as follows:

•  Cash and cash equivalents decreased $227.5 million due primarily to the Company's use of approximately 

$693.1 million in cash on hand to partially finance the $700.0 million Progressive acquisition. Refer to “Liquidity and 
Capital Resources” below and Note 2 to the consolidated financial statements for further details regarding this 
transaction.

• 

Investments decreased $91.1 million due to the sale of the Company's corporate bonds as a result of the Progressive 
acquisition.

•  Lease merchandise increased $217.3 million due primarily to the consolidation of Progressive's lease merchandise of  

$227.1 million as of December 31, 2014.

•  Goodwill increased $291.5 million due primarily to the addition of estimated Progressive-related goodwill of 

$289.2 million. Refer to Note 2 to the consolidated financial statements for further details regarding the acquisition 
accounting of this transaction.

•  Other intangible assets increased $293.9 million due primarily to recording the estimated fair value of identifiable 
Progressive-related intangible assets of $325.0 million. Refer to Note 2 to the consolidated financial statements for 
further details regarding the acquisition accounting of this transaction.

38

• 

Income tax receivable increased $117.9 million primarily as a result of the enactment of the Tax Increase Prevention 
Act of 2014 in December 2014, which extended bonus depreciation on eligible inventory held during 2014. 
Throughout the year, the Company made payments based on the enacted law, resulting in an overpayment when the 
act was signed.

•  Deferred income taxes payable increased $41.6 million due primarily to the addition of $48.7 million of Progressive-

related deferred tax liabilities. Refer to Note 2 to the consolidated financial statements for further details regarding the 
acquisition accounting of this transaction.

•  Debt increased $463.4 million due primarily to additional debt financing incurred to partially finance the 

$700.0 million Progressive acquisition. In connection with the acquisition, the Company incurred $491.3 million in 
additional debt, comprised of $300.0 million in senior unsecured notes, $126.3 million in term loans and $65.0 million 
in revolving credit facility borrowings. The Company used proceeds from the sale of corporate bonds to reduce the 
Progressive acquisition-related debt. Refer to “Liquidity and Capital Resources” below and Note 6 to the consolidated 
financial statements for further details regarding the Company's financing arrangements.

Liquidity and Capital Resources

General

The Company's operating activities resulted in a use of cash in operating activities of $49.0 million for 2014 and resulted in cash 
provided by operating activities of $308.4 million and $59.8 million in 2013 and 2012, respectively. The $357.4 million decrease 
in cash flows from operating activities during 2014 as compared to 2013 was due, in part, to lower pretax earnings, a net 
$165.8 million increase in lease merchandise, net of the effects of acquisitions, and a $140.6 million decrease related to the 
Company's income tax receivable that existed as of December 31, 2014. The change in income tax receivable is due to the 
enactment of the Tax Increase Prevention Act of 2014 in December 2014, which extended bonus depreciation on eligible 
inventory held during 2014. Throughout the year, the Company made payments based on the enacted law, resulting in an 
overpayment when the act was signed. 

Purchases of sales and lease ownership stores had a positive impact on operating cash flows. The positive impact on operating 
cash flows from purchasing stores occurs as the result of lease merchandise, other assets and intangibles acquired in these 
purchases being treated as an investing cash outflow. As such, the operating cash flows attributable to the newly purchased stores 
usually have an initial positive effect on operating cash flows that may not be indicative of the extent of their contributions in 
future periods. The amount of lease merchandise purchased in acquisitions and shown under investing activities was 
$144.0 million in 2014, substantially all of which was the direct result of the April 14, 2014 Progressive acquisition. During 
2013 and 2012, investing activities included the impact of $4.0 million and $11.9 million, respectively, of lease merchandise 
purchased in acquisitions.

Sales of Company-operated stores are an additional source of investing cash flows. Proceeds from such sales were $16.5 million 
in 2014 and included cash consideration of $10.0 million from a third party in connection with the sale of the 27 Company-
operated RIMCO stores and the rights to five franchised RIMCO stores in January 2014. Proceeds from the sales of Company-
operated stores were $2.2 million and $2.0 million in 2013 and 2012, respectively. The amount of lease merchandise sold in 
these sales and shown under investing activities was $3.1 million in 2014, $882,000 in 2013 and $1.4 million in 2012. 

Our primary capital requirements consist of buying lease merchandise for sales and lease ownership stores and Progressive's 
operations. As we continue to grow, the need for additional lease merchandise is expected to remain our major capital 
requirement. Other capital requirements include purchases of property, plant and equipment and expenditures for acquisitions 
and income tax payments. These capital requirements historically have been financed through:

• 

• 

• 

• 

• 

• 

cash flows from operations;

private debt offerings;

bank debt;

trade credit with vendors;

proceeds from the sale of lease return merchandise; and

stock offerings.

39

Debt Financing

In connection with the Company's acquisition of Progressive on April 14, 2014, the Company amended and restated its revolving 
credit agreement, amended certain other financing agreements and entered into two new note purchase agreements. On 
December 9, 2014, the Company amended the amended and restated revolving credit agreement, the senior unsecured notes and 
the franchise loan agreement. The April 2014 and December 2014 amendments are discussed in further detail in Note 6 to the 
Company's consolidated financial statements.

As of December 31, 2014, $121.9 million and $69.1 million of term loans and revolving credit balances, respectively, were 
outstanding under the revolving credit agreement. Our current revolving credit facility matures December 9, 2019 and the total 
available credit on the facility as of December 31, 2014 was $155.9 million.

As of December 31, 2014, the Company had outstanding $300.0 million in aggregate principal amount of senior unsecured notes 
issued in a private placement in connection with the April 14, 2014 Progressive acquisition. The notes bear interest at the rate of 
4.75% per year and mature on April 14, 2021. Payments of interest are due quarterly, commencing July 14, 2014, with principal 
payments of $60.0 million each due annually commencing April 14, 2017.

As of December 31, 2014, the Company had outstanding $100.0 million in senior unsecured notes originally issued to several 
insurance companies in a private placement in July 2011. Effective April 28, 2014, the notes bear interest at the rate of 3.95% 
per year and mature on April 27, 2018. Quarterly payments of interest commenced July 27, 2011, and annual principal payments 
of $25.0 million commenced April 27, 2014.

Our revolving credit agreement and senior unsecured notes, and our franchise loan agreement discussed below, contain certain 
financial covenants. These covenants include requirements that the Company maintain ratios of (i) EBITDA plus lease expense 
to fixed charges of no less than 1.75:1.00 through December 31, 2015 and 2.00:1.00 thereafter and (ii) total debt to EBITDA of 
no greater than 3.25:1.00 through December 31, 2015 and 3.00:1.00 thereafter. In each case, EBITDA refers to the Company’s 
consolidated net income before interest and tax expense, depreciation (other than lease merchandise depreciation), amortization 
expense and other non-cash charges. If we fail to comply with these covenants, we will be in default under these agreements, and 
all amounts will become due immediately. We were in compliance with all of these covenants at December 31, 2014 and believe 
that we will continue to be in compliance in the future.

Share Repurchases

We purchase our stock in the market from time to time as authorized by our Board of Directors. In December 2013, the 
Company paid $125.0 million under an accelerated share repurchase program with a third party financial institution and received 
an initial delivery of 3,502,627 shares. In February 2014, the accelerated share repurchase program was completed and the 
Company received an additional 1,000,952 shares of common stock. As of December 31, 2014, the Company has 10,496,421 
shares authorized for repurchase.

Dividends

We have a consistent history of paying dividends, having paid dividends for 27 consecutive years. Our annual common stock 
dividend was $.086 per share, $.072 per share and $.062 per share in 2014, 2013 and 2012, respectively, and resulted in 
aggregate dividend payments of $7.8 million, $3.9 million and $5.8 million in 2014, 2013 and 2012, respectively. At its 
November 2014 meeting, our Board of Directors increased the quarterly dividend by 9.5%, raising it to $.023 per share. The 
Company also increased its quarterly dividend rate by 23.5%, to $.021 per share, in November 2013 and by 13.3%, to $.017 per 
share, in November 2012. Subject to sufficient operating profits, any future capital needs and other contingencies, we currently 
expect to continue our policy of paying dividends.

If we achieve our expected level of growth in our operations, we anticipate we will supplement our expected cash flows from 
operations, existing credit facilities, vendor credit and proceeds from the sale of lease return merchandise by expanding our 
existing credit facilities, by securing additional debt financing, or by seeking other sources of capital to ensure we will be able to 
fund our capital and liquidity needs for at least the next 12 to 24 months. 

40

Commitments

Income Taxes. During the year ended December 31, 2014, we made $187.7 million in income tax payments. Within the next 
twelve months, we anticipate that we will make cash payments for federal and state income taxes of approximately 
$83.0 million, net of refunds.

The American Recovery and Reinvestment Act of 2009, and the Small Business Jobs Act of 2010 provided for accelerated 
depreciation by allowing a bonus first-year depreciation deduction of 50% of the adjusted basis of qualified property, such as our 
lease merchandise, placed in service during those years. The Tax Relief, Unemployment Insurance Reauthorization, and Job 
Creation Act of 2010 allowed for deduction of 100% of the adjusted basis of qualified property for assets placed in service after 
September 8, 2010 and before December 31, 2011. The American Taxpayer Relief Act of 2012 extended bonus depreciation of 
50% through the end of 2013. The Tax Increase Prevention Act of 2014 signed into law on December 20, 2014 extended bonus 
depreciation and reauthorized work opportunity tax credits through the end of 2014. As a result, the Company has already 
applied for and received a $100.0 million quick refund from the IRS.  Accordingly, our cash flow benefited from having a lower 
cash tax obligation, which, in turn, provided additional cash flow from operations. Because of our sales and lease ownership 
model, where the Company remains the owner of merchandise on lease, we benefit more from bonus depreciation, relatively, 
than traditional furniture, electronics and appliance retailers.

In future years, we anticipate having to make increased tax payments on our earnings as a result of expected profitability and the 
reversal of the accelerated depreciation deductions that were taken in 2014 and prior periods. We estimate that at December 31, 
2014, the remaining tax deferral associated with the acts described above is approximately $176.0 million, of which 
approximately 79% is expected to reverse in 2015 and most of the remainder during 2016 and 2017.

Leases. We lease warehouse and retail store space for most of our store-based operations, as well as corporate management and 
call center space for Progressive's operations, under operating leases expiring at various times through 2029. Most of the leases 
contain renewal options for additional periods ranging from one to 20 years or provide for options to purchase the related 
property at predetermined purchase prices that do not represent bargain purchase options. We also lease computer equipment and 
transportation vehicles under operating leases expiring during the next four years. We expect that most leases will be renewed or 
replaced by other leases in the normal course of business. Approximate future minimum rental payments required under 
operating leases that have initial or remaining non-cancelable terms in excess of one year as of December 31, 2014 are shown in 
the below table under “Contractual Obligations and Commitments.”

As of December 31, 2014, we have 20 capital leases, 19 of which are with a limited liability company (“LLC”) whose managers 
and owners are five current officers (of which four are current executive officers) and six former officers of the Company, with 
no individual owning more than 13.33% of the LLC. Nine of these related party leases relate to properties purchased from us in 
October and November of 2004 by the LLC for a total purchase price of $6.8 million. The LLC is leasing back these properties 
to us for a 15-year term, with a five-year renewal at our option, at an aggregate annual lease amount of $788,000. Another 10 of 
these related party leases relate to properties purchased from the Company in December 2002 by the LLC for a total purchase 
price of approximately $5.0 million. The LLC leases back these properties to the Company for a 15-year term at an aggregate 
annual lease of $1.2 million. We do not currently plan to enter into any similar related party lease transactions in the future.

We finance a portion of our store expansion through sale-leaseback transactions. The properties are generally sold at net book 
value and the resulting leases qualify and are accounted for as operating leases. We do not have any retained or contingent 
interests in the stores nor do we provide any guarantees, other than a corporate level guarantee of lease payments, in connection 
with the sale-leasebacks. The operating leases that resulted from these transactions are included in the table below under 
"Contractual Obligations and Commitments."

Franchise Loan Guaranty. We have guaranteed the borrowings of certain independent franchisees under a franchise loan 
agreement with several banks. On April 14, 2014, in connection with the Progressive acquisition, the Company entered into the 
third amended and restated loan facility and guaranty. The amended franchise loan facility (i) reduces the maximum commitment 
available from $200.0 million to $175.0 million, (ii) conforms the interest rates on the facility to the rates applicable to the new 
revolving credit agreement and (iii) conforms the covenants, representations, warranties and events of default to the changes 
reflected in the revolving credit agreement, to contemplate the acquisition of Progressive, and to authorize the new 2014 senior 
unsecured notes. 

On December 9, 2014, we amended our third amended and restated loan facility to, among other things, (i) extend the maturity 
date to December 9, 2015, (ii) modify certain financial covenants to make them more favorable to the Company, as more fully 
described in Note 6 to the Company's consolidated financial statements, (iii) provide for the joinder of certain new banks and 
other financial institutions as participants, (iv) amend and restate certain schedules and (v) add and modify certain other terms, 
covenants and representations and warranties. 

41

At December 31, 2014, the portion that we might be obligated to repay in the event franchisees defaulted was $89.8 million. 
However, due to franchisee borrowing limits, we believe any losses associated with any defaults would be mitigated through 
recovery of lease merchandise and other assets. Since its inception in 1994, we have had no significant associated losses. We 
believe the likelihood of any significant amounts being funded in connection with these commitments to be remote. 

Contractual Obligations and Commitments. The following table shows our approximate contractual obligations, including 
interest, and commitments to make future payments as of December 31, 2014: 

(In Thousands)
Debt, Excluding Capital Leases
Capital Leases
Interest Obligations
Operating Leases
Purchase Obligations
Retirement Obligations
Regulatory
Total Contractual Cash Obligations

$

Total
594,241
11,841
85,448
519,294
20,839
7,678
27,200
$ 1,266,541

$

$

Period Less
Than 1 Year

109,866
2,731
21,417
116,564
17,991
3,473
27,200
299,242

Period 1-3
Years
135,000
5,347
36,731
171,070
2,485
4,144
—
354,777

$

$

Period 3-5
Years
229,375
2,672
21,645
105,935
363
26
—
360,016

$

$

$

$

Period Over
5 Years

120,000
1,091
5,655
125,725
—
35
—
252,506

For future interest payments on variable-rate debt, which are based on a specified margin plus a base rate (LIBOR), we used the 
variable rate in effect at December 31, 2014 to calculate these payments. Our variable rate debt at December 31, 2014 consisted 
of our borrowings under our revolving credit facilities. Future interest payments related to our revolving credit facilities are 
based on the borrowings outstanding at December 31, 2014 through their respective maturity dates, assuming such borrowings 
are outstanding at that time. The variable portion of the rate at December 31, 2014 ranged between 2.06% and 2.17% for all of 
our variable-rate debt. Future interest payments may be different depending on future borrowing activity and interest rates.

The following table shows the Company’s approximate commercial commitments as of December 31, 2014:

(In Thousands)
Guaranteed Borrowings of Franchisees

Total
Amounts
Committed

Period Less
Than 1 Year

Period 1-3
Years

Period 3-5
Years

Period Over
5 Years

$

89,800

$

89,800

$

— $

— $

—

Purchase obligations are primarily related to certain advertising and marketing programs. We have no long-term commitments to 
purchase merchandise nor do we have significant purchase agreements that specify minimum quantities or set prices that exceed 
our expected requirements for three months.

Retirement obligations primarily represent future payments associated with the retirement of the Company's founder and 
Chairman of the Board during the year ended December 31, 2012, the Chief Operating Officer during the year ended December 
2013 and both the Chief Executive Officer and the Chief Operating Officer during the year ended December 31, 2014.

Deferred income tax liabilities as of December 31, 2014 were approximately $268.6 million. This amount is not included in the 
total contractual obligations table because we believe this presentation would not be meaningful. Deferred income tax liabilities 
are calculated based on temporary differences between the tax basis of assets and liabilities and their respective book basis, 
which will result in taxable amounts in future years when the liabilities are settled at their reported financial statement amounts. 
The results of these calculations do not have a direct connection with the amount of cash taxes to be paid in any future periods. 
As a result, scheduling deferred income tax liabilities as payments due by period could be misleading, because this scheduling 
would not relate to liquidity needs.

Recent Accounting Pronouncements

Refer to Note 1 to the Company's consolidated financial statements for a discussion of recently issued accounting 
pronouncements.

42

 
 
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

In connection with the Progressive acquisition, in April 2014, the Company amended its revolving credit agreement, amended 
certain financing agreements and entered into two new note purchase agreements, which are discussed in further detail in Note 
6 to the consolidated financial statements.

As of December 31, 2014, we had $400 million of senior unsecured notes outstanding at a weighted-average fixed rate of 4.6%. 
Amounts outstanding under our revolving credit agreement as of December 31, 2014 consisted of $121.9 million in term loans 
and $69.1 million of revolving credit balances. Borrowings under the revolving credit agreement are indexed to LIBOR or the 
prime rate, which exposes us to the risk of increased interest costs if interest rates rise. Based on the Company's variable-rate 
debt outstanding as of December 31, 2014, a hypothetical 1.0% increase or decrease in interest rates would have increased or 
decreased interest expense by $1.9 million.

We do not use any significant market risk sensitive instruments to hedge commodity, foreign currency or other risks, and hold 
no market risk sensitive instruments for trading or speculative purposes.

43

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Report of Independent Registered Public Accounting Firm

The Board of Directors of Aaron’s, Inc. and Subsidiaries

We have audited the accompanying consolidated balance sheets of Aaron’s, Inc. and subsidiaries as of December 31, 2014 and 
2013, and the related consolidated statements of earnings, comprehensive income, shareholders’ equity and cash flows for each 
of the three years in the period ended December 31, 2014. These financial statements are the responsibility of the Company’s 
management. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial 
statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and 
disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates 
made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a 
reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial 
position of Aaron’s, Inc. and subsidiaries at December 31, 2014 and 2013, and the consolidated results of their operations and 
their cash flows for each of the three years in the period ended December 31, 2014, in conformity with U.S. generally accepted 
accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
Aaron’s, Inc. and subsidiaries’ internal control over financial reporting as of December 31, 2014, based on criteria established 
in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(1992 framework) and our report dated March 2, 2015 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP

Atlanta, Georgia
March 2, 2015 

44

Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting

The Board of Directors of Aaron’s, Inc. and Subsidiaries

We have audited Aaron’s, Inc. and subsidiaries’ internal control over financial reporting as of December 31, 2014, based on 
criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (1992 framework) (the COSO criteria). Aaron’s, Inc. and subsidiaries’ management is responsible for 
maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control 
over financial reporting included in the accompanying Management Report on Internal Control over Financial Reporting. Our 
responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal 
control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of 
internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and 
operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered 
necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

As indicated in the accompany Management’s Report on Internal Control Over Financial Reporting, management’s assessment 
of and conclusion on the effectiveness of internal control over financial reporting did not include the internal controls of 
Progressive Finance Holdings, LLC (“Progressive”), which is included in the 2014 consolidated financial statements of 
Aaron’s, Inc. and constituted approximately 35% of total consolidated assets as of December 31, 2014 and approximately 20% 
of consolidated total revenues for the year then ended. Our audit of the internal control over financial reporting of Aaron’s, Inc. 
also did not include an evaluation of the internal control over financial reporting of Progressive.

In our opinion, Aaron’s, Inc. and subsidiaries maintained, in all material respects, effective internal control over financial 
reporting as of December 31, 2014, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
the consolidated balance sheets of Aaron’s, Inc. and subsidiaries as of December 31, 2014 and 2013 and the related 
consolidated statements of earnings, comprehensive income, shareholders’ equity and cash flows for each of the three years in 
the period ended December 31, 2014 of Aaron’s, Inc. and subsidiaries and our report dated March 2, 2015 expressed an 
unqualified opinion thereon.

/s/ Ernst & Young LLP

Atlanta, Georgia
March 2, 2015

45

Management Report on Internal Control over Financial Reporting

Management of Aaron’s, Inc. and subsidiaries (the “Company”) is responsible for establishing and maintaining adequate 
internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934, 
as amended. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external reporting purposes in accordance with 
accounting principles generally accepted in the United States of America. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate.

The Company’s management assessed the effectiveness of the Company’s internal control over financial reporting as of 
December 31, 2014. In making this assessment, the Company’s management used the criteria set forth by the Committee of 
Sponsoring Organizations of the Treadway Commission (1992 framework) in Internal Control-Integrated Framework. Based 
on its assessment using those criteria, management concluded that, as of December 31, 2014, the Company’s internal control 
over financial reporting was effective.

On April 14, 2014, the Company acquired a 100% ownership interest in Progressive Finance Holdings, LLC (“Progressive”) 
for merger consideration of $700 million, net of cash acquired. As permitted by Securities and Exchange Commission 
guidance, the scope of management’s evaluation does not include Progressive’s internal controls over financial reporting. 
Progressive represented 35% of the Company's consolidated total assets as of December 31, 2014 and 20% of the Company’s 
consolidated total revenues for the year ended December 31, 2014.

The Company’s internal control over financial reporting as of December 31, 2014 has been audited by Ernst & Young LLP, an 
independent registered public accounting firm, as stated in their report dated March 2, 2015, which expresses an unqualified 
opinion on the effectiveness of the Company’s internal control over financial reporting as of December 31, 2014.

46

AARON’S, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS

December 31,
2014

December 31,
2013

(In Thousands, Except Share Data)

ASSETS:
Cash and Cash Equivalents
Investments
Accounts Receivable (net of allowances of $27,401 in 2014 and $7,172 in 2013)
Lease Merchandise (net of accumulated depreciation of $701,822 in 2014 and $594,436 in 2013)
Property, Plant and Equipment, Net
Goodwill
Other Intangibles, Net
Income Tax Receivable
Prepaid Expenses and Other Assets
Assets Held for Sale
Total Assets
LIABILITIES & SHAREHOLDERS’ EQUITY:
Accounts Payable and Accrued Expenses
Accrued Regulatory Expense
Deferred Income Taxes Payable
Customer Deposits and Advance Payments
Debt
Total Liabilities
Commitments and Contingencies (Note 8)
Shareholders’ Equity:

$

$

$

Common Stock: Par Value $.50 Per Share; Authorized: 225,000,000; Shares Issued:
90,752,123 at December 31, 2014 and December 31, 2013, respectively
Additional Paid-in Capital
Retained Earnings
Accumulated Other Comprehensive Loss

$

$

$

3,549
21,311
107,383
1,087,032
219,417
530,670
297,471
124,095
59,560
6,356
2,456,844

270,421
27,200
268,551
61,069
606,082
1,233,323
—

231,091
112,391
68,684
869,725
231,293
239,181
3,535
6,201
49,235
15,840
1,827,176

243,910
28,400
226,958
45,241
142,704
687,213
—

45,376
227,290
1,274,233
(90)
1,546,809

45,376
198,182
1,202,219
(64)
1,445,713

Less: Treasury Shares at Cost

Common Stock: 18,263,589 Shares at December 31, 2014 and 17,795,293
Shares at December 31, 2013

Total Shareholders’ Equity
Total Liabilities & Shareholders’ Equity

(323,288)
1,223,521
2,456,844

$

(305,750)
1,139,963
1,827,176

$

The accompanying notes are an integral part of the Consolidated Financial Statements.

47

 
 
AARON’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS

REVENUES:

Lease Revenues and Fees
Retail Sales
Non-Retail Sales
Franchise Royalties and Fees
Other

COSTS AND EXPENSES:

Depreciation of Lease Merchandise
Retail Cost of Sales
Non-Retail Cost of Sales
Operating Expenses
Financial Advisory and Legal Costs
Restructuring Expenses
Retirement and Vacation Charges
Progressive-Related Transaction Costs
Legal and Regulatory (Income) Expense
Other Operating (Income) Expense, Net

OPERATING PROFIT
Interest Income
Interest Expense
Other Non-Operating (Expense) Income, Net

EARNINGS BEFORE INCOME TAXES
INCOME TAXES
NET EARNINGS
EARNINGS PER SHARE
EARNINGS PER SHARE ASSUMING DILUTION

Year Ended
December 31,
2014

Year Ended
December 31,
2013

Year Ended
December 31,
2012

(In Thousands, Except Per Share Data)

$

$
$
$

2,251,780
38,360
363,355
65,902
5,842
2,725,239

932,634
24,541
330,057
1,262,007
13,661
9,140
9,094
6,638
(1,200)
(1,176)
2,585,396
139,843
2,921
(19,215)
(1,845)
121,704
43,471
78,233
1.08
1.08

$

$
$
$

1,748,699
40,876
371,292
68,575
5,189
2,234,631

628,089
24,318
337,581
1,022,684
—
—
4,917
—
28,400
1,584
2,047,573
187,058
2,998
(5,613)
517
184,960
64,294
120,666
1.59
1.58

$

$
$
$

1,676,391
38,455
425,915
66,655
5,411
2,212,827

601,552
21,608
387,362
952,617
—
—
10,394
—
(35,500)
(2,235)
1,935,798
277,029
3,541
(6,392)
2,677
276,855
103,812
173,043
2.28
2.25

The accompanying notes are an integral part of the Consolidated Financial Statements.

48

 
 
AARON’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In Thousands)
Net Earnings

Other Comprehensive (Loss) Income:
Foreign Currency Translation:

Year End December 31,

2014

$

78,233

$

2013
120,666

$

2012
173,043

Foreign Currency Translation Adjustment
Less: Reclassification Adjustments for Net Gains Included
in Net Earnings

Total Other Comprehensive (Loss) Income

Comprehensive Income

(26)

5

(343)

—
(26)
78,207

$

—
5
120,671

$

373
30
173,073

$

The accompanying notes are an integral part of the Consolidated Financial Statements.

49

 
 
AARON’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY

(In Thousands, Except Per Share)

Shares

Amount

Common Stock

Treasury Stock

Additional
Paid-in Capital

Retained
Earnings

Accumulated
Other
Comprehensive
Loss

Balance, January 1, 2012

Dividends, $.062 per share

Stock-Based Compensation

Reissued Shares

Repurchased Shares

Net Earnings

Foreign Currency Translation

Adjustment

Balance, December 31, 2012

Dividends, $.072 per share

Stock-Based Compensation

Reissued Shares

Repurchased Shares

Net Earnings

Foreign Currency Translation

Adjustment

Balance, December 31, 2013

Dividends, $.086 per share

Stock-Based Compensation

Reissued Shares

Repurchased Shares

Net Earnings

Foreign Currency Translation

Adjustment

Balance, December 31, 2014

(15,112) $

(200,106) $

45,376

$

212,311

$

918,699

$

274

1,317

(1,237)

17,662

(34,131)

6,374

1,677

(4,710)

173,043

(15,032)

(216,575)

45,376

220,362

1,087,032

739

(3,502)

10,825

(100,000)

2,250

570

(25,000)

(5,479)

120,666

(17,795)

(305,750)

45,376

198,182

1,202,219

17

515

300

7,162

(1,001)

(25,000)

10,398

(6,290)

25,000

(6,219)

78,233

(18,264) $

(323,288) $

45,376

$

227,290

$

1,274,233

$

(343)

(69)

5

(64)

(26)

(90)

The accompanying notes are an integral part of the Consolidated Financial Statements.

50

 
 
AARON’S, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS

OPERATING ACTIVITIES:
Net Earnings
Adjustments to Reconcile Net Earnings to Net Cash Provided by Operating

Activities:

Depreciation of Lease Merchandise
Other Depreciation and Amortization
Bad Debt Expense
Stock-Based Compensation
Deferred Income Taxes
Other Changes, Net

Changes in Operating Assets and Liabilities, Net of Effects of Acquisitions

and Dispositions:

Additions to Lease Merchandise
Book Value of Lease Merchandise Sold or Disposed
Accounts Receivable
Prepaid Expenses and Other Assets
Income Tax Receivable
Accounts Payable and Accrued Expenses
Accrued Litigation Expense
Customer Deposits and Advance Payments

Cash (Used in) Provided by Operating Activities

INVESTING ACTIVITIES:
Purchase of Investments
Proceeds from Maturities and Calls of Investments
Additions to Property, Plant and Equipment
Acquisitions of Businesses and Contracts
Proceeds from Dispositions of Businesses and Contracts
Proceeds from Sale of Property, Plant, and Equipment
Cash Used by Investing Activities

FINANCING ACTIVITIES:
Proceeds from Debt
Repayments of Debt
Acquisition of Treasury Stock
Dividends Paid
Excess Tax Benefits From Stock-Based Compensation
Issuance of Stock Under Stock Option Plans
Other

Cash Provided (Used) by Financing Activities
(Decrease) Increase in Cash and Cash Equivalents
Cash and Cash Equivalents at Beginning of Year
Cash and Cash Equivalents at End of Year

Cash Paid During the Year:

Interest
Income Taxes

Year Ended
December 31,
2014

Year Ended
December 31,
2013

(In Thousands)

Year Ended
December 31,
2012

$

78,233

$

120,666

$

173,043

932,634
85,600
99,283
10,863
(7,157)
2,214

(1,465,501)
456,713
(110,269)
(5,332)
(117,894)
(12,788)
(1,200)
5,639
(48,962)

—
89,993
(47,565)
(700,509)
16,525
6,032
(635,524)

904,956
(441,603)
—
(7,823)
1,392
4,388
(4,366)
456,944
(227,542)
231,091
3,549

16,344
187,709

$

$

$

$

628,089
57,016
35,894
2,342
(36,763)
3,996

(964,072)
425,673
(30,419)
(1,349)
22,688
16,893
28,400
(617)
308,437

(74,845)
47,930
(58,145)
(10,898)
2,163
6,841
(86,954)

2,598
(4,954)
(125,000)
(3,875)
1,381
9,924
—
(119,926)
101,557
129,534
231,091

5,614
54,027

$

$

601,552
56,783
31,842
6,454
(23,241)
1,201

(1,162,703)
469,897
(18,528)
(9,263)
(22,379)
(4,635)
(41,720)
1,451
59,754

(91,000)
102,118
(65,073)
(30,799)
1,999
6,790
(75,965)

16,258
(28,519)
(34,131)
(5,843)
5,967
15,756
—
(30,512)
(46,723)
176,257
129,534

6,498
145,370

The accompanying notes are an integral part of the Consolidated Financial Statements.

51

 
 
NOTE 1: BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Description of Business

Aaron’s, Inc. (the “Company” or “Aaron’s”) is a leading specialty retailer engaged in the business of leasing and selling 
furniture, consumer electronics, computers, appliances and household accessories throughout the United States and Canada. 

On April 14, 2014, the Company acquired a 100% ownership interest in Progressive Finance Holdings, LLC, (“Progressive”), a 
leading virtual lease-to-own company, for merger consideration of $700.0 million, net of cash acquired. Progressive provides 
lease-purchase solutions through over 15,000 retail locations in 46 states. It does so by purchasing merchandise from third-party 
retailers desired by those retailers’ customers and, in turn, leasing that merchandise to the customers on a lease-to-own basis. 
Progressive consequently has no stores of its own, but rather offers lease-purchase solutions to the customers of traditional 
retailers.

Subsequent to the Progressive acquisition, our major operating divisions are the Aaron’s Sales & Lease Ownership division 
(established as a monthly payment concept), Progressive, HomeSmart (established as a weekly payment concept) and 
Woodhaven Furniture Industries, which manufactures and supplies the majority of the upholstered furniture and bedding leased 
and sold in our stores. In January of 2014, the Company sold the 27 Company-operated RIMCO stores, which were engaged in 
the leasing of automobile tires, wheels and rims under sales and lease ownership agreements, and the rights to five franchised 
RIMCO stores.

The following table presents store count by ownership type for the Company’s store-based operations:

Stores at December 31 (Unaudited)
Company-operated stores

Sales and Lease Ownership

HomeSmart

RIMCO

Total Company-operated stores
Franchised stores1
Systemwide stores

2014

2013

2012

1,243

83

—

1,326

782

2,108

1,262

81

27

1,370

781

2,151

1,227

78

19

1,324

749

2,073

1 As of December 31, 2014, 2013 and 2012, 920, 940 and 929 franchises had been awarded, respectively.

Basis of Presentation

The preparation of the Company’s consolidated financial statements in conformity with accounting principles generally 
accepted in the United States (“U.S. GAAP”) requires management to make estimates and assumptions that affect the amounts 
reported in these financial statements and accompanying notes. Actual results could differ from those estimates. Generally, 
actual experience has been consistent with management’s prior estimates and assumptions. Management does not believe these 
estimates or assumptions will change significantly in the future absent unsurfaced and unforeseen events.

Certain reclassifications have been made to the prior periods to conform to the current period presentation. In all periods 
presented, the Company’s RIMCO operations have been reclassified from the RIMCO segment to Other in Note 12 to the 
consolidated financial statements.

Principles of Consolidation and Variable Interest Entities

The consolidated financial statements include the accounts of Aaron’s, Inc. and its wholly owned subsidiaries. Intercompany 
balances and transactions between consolidated entities have been eliminated.

On October 14, 2011, the Company purchased 11.5% of the common stock of Perfect Home Holdings Limited (“Perfect 
Home”), a privately-held rent-to-own company that is primarily financed by share capital and subordinated debt. Perfect Home 
is based in the U.K. and operated 67 retail stores as of December 31, 2014. As part of the transaction, the Company also 
received notes and an option to acquire the remaining interest in Perfect Home at any time through December 31, 2013. In May 
2014, subsequent to the Company’s decision not to exercise the purchase option, the Company and Perfect Home extended the 
maturity date of the notes to June 30, 2015, canceled the Company’s equity interest in Perfect Home and terminated the option. 

52

Perfect Home is a variable interest entity (“VIE”) as it does not have sufficient equity at risk; however, the Company is not the 
primary beneficiary and lacks the power through voting or similar rights to direct the activities of Perfect Home that most 
significantly affect its economic performance. As such, the VIE is not consolidated by the Company.

The notes purchased from Perfect Home totaling £13.7 million ($21.3 million) and £12.5 million ($20.7 million) at 
December 31, 2014 and 2013, respectively, are accounted for as held-to-maturity securities in accordance with Financial 
Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 320, Debt and Equity Securities, and are 
included in investments in the consolidated balance sheets. The increase in the Company’s British pound-denominated notes 
during the year ended December 31, 2014 relates to accretion of the original discount on the notes with a face value of £10.0 
million. 

The Company’s maximum exposure to any potential losses associated with this VIE is equal to its total recorded investment 
which was $21.3 million at December 31, 2014.

Revenue Recognition

Lease Revenues and Fees

The Company provides merchandise, consisting of furniture, consumer electronics, computers, appliances and household 
accessories, to its customers for lease under certain terms agreed to by the customer. Two primary store-based lease models are 
offered to customers: one through the Company’s Sales & Lease Ownership division (established as a monthly model) and the 
other through its HomeSmart division (established as a weekly model). The typical monthly store-based lease model is 12, 18 
or 24 months, while the typical weekly store-based lease model is 60, 90 or 120 weeks. The Company’s Progressive division 
offers virtual lease-purchase solutions, typically over 12 months, to the customers of traditional retailers. The Company does 
not require deposits upon inception of customer agreements.

In a number of states, the Company utilizes a consumer lease form as an alternative to a typical lease purchase agreement. The 
consumer lease differs from the Company’s state lease agreement in that it has an initial lease term in excess of four months. 
Generally, state laws that govern the rent-to-own industry only apply to lease agreements with an initial term of four months or 
less. Following satisfaction of the initial term contained in the consumer or state lease, as applicable, the customer has the right 
to acquire title either through a purchase option or through payment of all required lease payments.

All of the Company’s customer agreements are considered operating leases under the provisions of ASC 840, Leases. As such, 
lease revenues are recognized as revenue in the month they are due. Lease payments received prior to the month due are 
recorded as deferred lease revenue, which is included in customer deposits and advance payments in the accompanying 
consolidated balance sheets. Until all payment obligations are satisfied under sales and lease ownership agreements, the 
Company maintains ownership of the lease merchandise. Initial direct costs related to the Company’s customer agreements are 
expensed as incurred and have been classified as operating expenses in the Company’s consolidated statements of earnings.

Retail and Non-Retail Sales

Revenues from the sale of merchandise to franchisees are recognized at the time of receipt of the merchandise by the franchisee 
based on the electronic receipt of merchandise by the franchisee within the Company’s fulfillment system. Additionally, 
revenues from the sale of merchandise to other customers are recognized at the time of shipment, at which time title and risk of 
ownership are transferred to the customer.

Substantially all of the amounts reported as non-retail sales and non-retail cost of sales in the accompanying consolidated 
statements of earnings relate to the sale of lease merchandise to franchisees. The Company classifies the sale of merchandise to 
other customers as retail sales in the consolidated statements of earnings. 

Franchise Royalties and Fees

The Company franchises its Aaron’s Sales & Lease Ownership and HomeSmart stores in markets where the Company has no 
immediate plans to enter. Franchisees typically pay a non-refundable initial franchise fee from $15,000 to $50,000 depending 
upon market size and an ongoing royalty of either 5% or 6% of gross revenues. Franchise fees and area development fees are 
generated from the sale of rights to develop, own and operate sales and lease ownership stores. These fees are recognized as 
income when substantially all of the Company’s obligations per location are satisfied, generally at the date of the store opening. 
Franchise fees and area development fees are received before the substantial completion of the Company’s obligations and are 
deferred. The Company guarantees certain debt obligations of some of the franchisees and receives guarantee fees based on the 
outstanding debt obligations of such franchisees. The Company recognizes finance fee revenue as the guarantee obligation is 
satisfied. Refer to Note 8 for additional discussion of the Company’s franchise-related guarantee obligation.

53

Franchise agreement fee revenue was $1.0 million, $1.7 million and $2.4 million; royalty revenue was $58.8 million, 
$59.1 million and $56.5 million; and finance fee revenue was $3.7 million, $5.1 million and $4.9 million for the years ended 
December 31, 2014, 2013 and 2012, respectively. Deferred franchise and area development agreement fees, included in 
accounts payable and accrued expenses in the accompanying consolidated balance sheets, were $2.8 million and $3.4 million at 
December 31, 2014 and 2013, respectively.

Sales Taxes

The Company presents sales net of related taxes for its traditional rent-to-own (“core”) business. Progressive presents lease 
revenues on a gross basis with sales taxes included. For the year ended December 31, 2014, the amount of Progressive sales tax 
recorded as lease revenues and fees and operating expenses was $30.2 million. 

Lease Merchandise

The Company’s lease merchandise consists primarily of furniture, consumer electronics, computers, appliances and household 
accessories and is recorded at cost, which includes overhead from production facilities, shipping costs and warehousing costs. 
The sales and lease ownership stores depreciate merchandise over the lease agreement period, generally 12 to 24 months 
(monthly agreements) or 60 to 120 weeks (weekly agreements) when on lease and 36 months when not on lease, to a 0% 
salvage value. The Company’s Progressive division depreciates merchandise over the lease agreement period, which is typically 
over 12 months, while on lease. 

The Company’s policies require weekly lease merchandise counts at its store-based operations, which include write-offs for 
unsalable, damaged, or missing merchandise inventories. Full physical inventories are generally taken at the fulfillment and 
manufacturing facilities two to four times per year, and appropriate provisions are made for missing, damaged and unsalable 
merchandise. In addition, the Company monitors lease merchandise levels and mix by division, store, and fulfillment center, as 
well as the average age of merchandise on hand. If unsalable lease merchandise cannot be returned to vendors, it is adjusted to 
its net realizable value or written off.

All lease merchandise is available for lease or sale. On a monthly basis, all damaged, lost or unsalable merchandise identified is 
written off. The Company records lease merchandise adjustments on the allowance method, which estimates the merchandise 
losses incurred but not yet identified by management as of the end of the accounting period based on historical write off 
experience. As of December 31, 2014 and 2013, the allowance for lease merchandise write offs was $27.6 million and 
$8.3 million, respectively. Lease merchandise write-offs totaled $99.9 million, $58.0 million and $54.9 million during the years 
ended December 31, 2014, 2013 and 2012, respectively, substantially all of which are included in operating expenses in the 
accompanying consolidated statements of earnings. 

Retail and Non-Retail Cost of Sales

Included in cost of sales is the net book value of merchandise sold, primarily using specific identification. It is not practicable to 
allocate operating expenses between selling and lease operations.

Shipping and Handling Costs

The Company classifies shipping and handling costs as operating expenses in the accompanying consolidated statements of 
earnings, and these costs totaled $81.1 million, $78.6 million and $74.9 million in 2014, 2013 and 2012, respectively.

Advertising

The Company expenses advertising costs as incurred. Advertising production costs are expensed when an advertisement 
appears for the first time. Such advertising costs amounted to $50.5 million, $43.0 million and $36.5 million in 2014, 2013 and 
2012, respectively. These advertising expenses are shown net of cooperative advertising considerations received from vendors, 
substantially all of which represents reimbursement of specific, identifiable and incremental costs incurred in selling those 
vendors’ products. The amount of cooperative advertising consideration netted against advertising expense was $28.3 million, 
$25.0 million and $31.1 million in 2014, 2013 and 2012, respectively. The prepaid advertising asset was $1.3 million and 
$2.4 million at December 31, 2014 and 2013, respectively.

Stock-Based Compensation

The Company has stock-based employee compensation plans, which are more fully described in Note 11. The Company 
estimates the fair value for the options granted on the grant date using a Black-Scholes-Merton option-pricing model and 
accounts for stock-based compensation under the fair value recognition provisions codified in ASC Topic 718, Stock 

54

Compensation. The fair value of each share of restricted stock awarded is equal to the market value of a share of the Company’s 
common stock on the grant date.

Deferred Income Taxes

Deferred income taxes represent primarily temporary differences between the amounts of assets and liabilities for financial and 
tax reporting purposes. The Company’s largest temporary differences arise principally from the use of accelerated depreciation 
methods on lease merchandise for tax purposes.

Earnings per Share

Earnings per share is computed by dividing net earnings by the weighted average number of shares of common stock 
outstanding during the period. The computation of earnings per share assuming dilution includes the dilutive effect of stock 
options, restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance share units as determined under the 
treasury stock method. The following table shows the calculation of dilutive stock awards for the years ended December 31 
(shares in thousands):

Weighted average shares outstanding
Effect of dilutive securities:

Stock options
RSUs
RSAs

Weighted average shares outstanding assuming dilution

2014

72,384

2013

75,747

2012

75,820

168
154
17
72,723

421
206
16
76,390

789
210
7
76,826

Approximately 164,000 and 53,000 stock-based awards were excluded from the computations of earnings per share assuming 
dilution in 2014 and 2012, respectively, as the awards would have been anti-dilutive for the years presented. No stock options, 
RSUs or RSAs were anti-dilutive during 2013. 

Cash and Cash Equivalents

The Company classifies highly liquid investments with maturity dates of three months or less when purchased as cash 
equivalents. The Company maintains its cash and cash equivalents in a limited number of banks. Bank balances typically 
exceed coverage provided by the Federal Deposit Insurance Corporation. However, due to the size and strength of the banks 
where the balances are held, such exposure to loss is believed to be minimal.

Investments

The Company maintains investments in various corporate debt securities, or bonds. Historically, the Company has had the 
positive intent and ability to hold its investments in debt securities to maturity. Accordingly, the Company classifies its 
investments in debt securities, which mature in 2015, as held-to-maturity securities and carries the investments at amortized 
cost in the consolidated balance sheets. Refer to Note 4 to these consolidated financial statements for further details of the 
Company’s sale of certain corporate debt securities during the year ended December 31, 2014 due to the Company’s 
Progressive acquisition.

The Company evaluates securities for other-than-temporary impairment on a quarterly basis, and more frequently when 
economic or market concerns warrant such evaluation. Consideration is given to (1) the length of time and the extent to which 
the fair value has been less than cost, (2) the financial condition and near-term prospects of the issuer and (3) the intent and 
ability of the Company to retain its investment in the issuer for a period of time sufficient to allow for any anticipated recovery 
in fair value. The Company does not intend to sell its remaining securities and it is not more likely than not that the Company 
will be required to sell the investments before recovery of their amortized cost bases. 

Accounts Receivable

Accounts receivable consist primarily of receivables due from customers of Company-operated stores and Progressive, 
corporate receivables incurred during the normal course of business (primarily related to vendor consideration, real estate 
leasing activities, in-transit credit card transactions and the secondary escrow described in Note 2 to these consolidated 
financial statements) and franchisee obligations. 

55

Accounts receivable, net of allowances, consists of the following as of December 31:

(In Thousands)
Customers

Corporate

Franchisee

2014

2013

$

$

30,438

$

32,572

44,373

107,383

$

8,275

16,730

43,679

68,684

The Company maintains an allowance for doubtful accounts. The reserve for returns is calculated based on the historical 
collection experience associated with lease receivables. The Company’s policy for its store-based operations is to write off lease 
receivables that are 60 days or more past due on pre-determined dates occurring twice monthly. The Company’s policy for its 
Progressive division is to write off lease receivables that are 120 days or more contractually past due. The following is a 
summary of the Company’s allowance for doubtful accounts as of December 31:

(In Thousands)
Beginning Balance

Accounts written off
Bad debt expense

Ending Balance

Property, Plant and Equipment

2014

2013

2012

$

$

7,172
(79,054)
99,283
27,401

$

$

6,001
(34,723)
35,894
7,172

$

$

4,768
(30,609)
31,842
6,001

The Company records property, plant and equipment at cost. Depreciation and amortization are computed on a straight-line 
basis over the estimated useful lives of the respective assets, which range from five to 40 years for buildings and improvements 
and from one to 15 years for other depreciable property and equipment. Costs incurred to develop software for internal use are 
capitalized and amortized over the estimated useful life of the software, which ranges from five to 10 years.

Gains and losses related to dispositions and retirements are recognized as incurred. Maintenance and repairs are also expensed 
as incurred; renewals and betterments are capitalized. Depreciation expense for property, plant and equipment is included in 
operating expenses in the accompanying consolidated statements of earnings and was $53.7 million, $53.3 million and 
$53.1 million during the years ended December 31, 2014, 2013 and 2012, respectively. Amortization of previously capitalized 
internal use software development costs, which is a component of depreciation expense for property, plant and equipment, was 
$5.4 million, $3.3 million and $2.6 million during the years ended December 31, 2014, 2013 and 2012, respectively.

The Company assesses its long-lived assets other than goodwill and other indefinite-lived intangible assets for impairment 
whenever facts and circumstances indicate that the carrying amount may not be fully recoverable. When it is determined that 
the carrying values of the assets are not recoverable, the Company compares the carrying values of the assets to their fair values 
as estimated using discounted expected future cash flows, market values or replacement values for similar assets. The amount 
by which the carrying value exceeds the fair value of the asset, if any, is recognized as an impairment loss.

Assets Held for Sale

Certain properties, primarily consisting of parcels of land and commercial buildings, as well as the net assets of the former 
RIMCO operating segment, met the held for sale classification criteria as of December 31, 2014 and 2013. After adjustment to 
fair value, the $6.4 million and $15.8 million carrying value of these properties has been classified as assets held for sale in the 
consolidated balance sheets as of December 31, 2014 and 2013, respectively. The carrying value of assets held for sale at 
December 31, 2014 and 2013 were included in the Sales and Lease Ownership segment and the Other segment, respectively. In 
January 2014, the Company sold the 27 Company-operated RIMCO stores, which had a carrying value of $9.7 million as of 
December 31, 2013 (principally consisting of $7.2 million of lease merchandise and $2.5 million of property, plant and 
equipment). Refer to Note 4 to these consolidated financial statements for further discussion of the RIMCO disposal.

The Company estimated the fair values of real estate properties using the market values for similar properties and estimated the 
fair value of the RIMCO disposal group based upon expectations of a sale price. These properties are considered Level 2 assets 
as defined in ASC Topic 820, Fair Value Measurements. 

During the years ended 2014, 2013 and 2012, the Company recorded impairment charges of $805,000, $3.8 million and 
$1.1 million, respectively. Such impairment charges related primarily to the impairment of various land outparcels and 
buildings included in the Sales and Lease Ownership segment that the Company decided not to utilize for future expansion, as 

56

well as the sale of the net assets of the RIMCO disposal group, and are generally included in other operating (income) expense, 
net within the consolidated statements of earnings. 

The disposal of assets held for sale resulted in the recognition of net losses of $754,000 in 2014 and net gains of $1.2 million in 
2012. Gains and losses on the disposal of assets held for sale were not significant in 2013.

Goodwill

Goodwill represents the excess of the purchase price paid over the fair value of the identifiable net tangible and intangible 
assets acquired in connection with business acquisitions. Impairment occurs when the carrying value of goodwill is not 
recoverable from future cash flows. The Company’s goodwill is not amortized but is subject to an impairment test at the 
reporting unit level annually and when events or circumstances indicate that impairment may have occurred. Factors which 
could necessitate an interim impairment assessment include a sustained decline in the Company’s stock price, prolonged 
negative industry or economic trends and significant underperformance relative to historical or projected future operating 
results.

The Company has historically performed its annual goodwill impairment test as of September 30 each year for its Sales and 
Lease Ownership and HomeSmart reporting units. During the three months ended December 31, 2014, the Company 
voluntarily changed its annual impairment assessment date from September 30 to October 1 for those reporting units. Upon the 
acquisition of Progressive, the Company selected October 1 as the annual impairment assessment date for the goodwill of the 
Progressive reporting unit and its indefinite-lived intangible assets. The Company believes this change in measurement date, 
which represents a change in method of applying an accounting principle, is preferable under the circumstances. The change 
was made to align the annual goodwill impairment test for the Sales and Lease Ownership and HomeSmart reporting units with 
the annual goodwill impairment and indefinite-lived intangible asset tests for the Progressive reporting unit and to provide the 
Company with additional time to complete its annual goodwill impairment testing in advance of its year-end reporting. 

In connection with the change in the date of the annual goodwill impairment test, the Company performed a goodwill 
impairment test as of both September 30, 2014 and October 1, 2014, and no impairment was identified. The change in 
accounting principle does not delay, accelerate or avoid an impairment charge. The Company has determined that it is 
impracticable to objectively determine projected cash flows and related valuation estimates that would have been used as of 
October 1 for periods prior to October 1, 2014 without the use of hindsight. As such, the Company prospectively applied the 
change in the annual goodwill impairment assessment date beginning October 1, 2014.

The Company has deemed its operating segments to be reporting units due to the fact that the operations included in each 
operating segment have similar economic characteristics. As of December 31, 2014, the Company had five operating segments 
and reporting units: Sales and Lease Ownership, Progressive, HomeSmart, Franchise and Manufacturing. As of December 31, 
2014, the Company’s Sales and Lease Ownership, Progressive and HomeSmart reporting units were the only reporting units 
with assigned goodwill balances. The following is a summary of the Company’s goodwill by reporting unit at December 31:

(In Thousands)
Sales and Lease Ownership

Progressive
HomeSmart
Total

2014

2013

226,828

$

224,523

289,184

14,658

—

14,658

530,670

$

239,181

$

$

The goodwill impairment test consists of a two-step process, if necessary. The first step is to compare the fair value of the 
reporting unit to its carrying value, including goodwill. The Company uses a combination of valuation techniques to determine 
the fair value of its reporting units, including a multiple of gross revenue approach and discounted cash flow models that use 
assumptions consistent with those we believe hypothetical marketplace participants would use. 

If the carrying value of the reporting unit exceeds the fair value, a second step is performed in order to determine the amount of 
impairment loss, if any. The second step compares the implied fair value of the reporting unit’s goodwill with the carrying 
amount of that goodwill. If the carrying amount of the reporting unit’s goodwill exceeds its implied fair value, an impairment 
charge is recognized in an amount equal to that excess.

During the performance of the annual assessment of goodwill for impairment in the 2014, 2013 and 2012 fiscal years, the 
Company did not identify any reporting units that were not substantially in excess of their carrying values, other than the 
HomeSmart reporting unit. While no impairment was noted in our impairment testing, if profitability is delayed as a result of 

57

the significant start-up expenses associated with the HomeSmart stores, there could be a change in the valuation of the 
HomeSmart reporting unit that may result in the recognition of an impairment loss in future periods.

No new indications of impairment existed during the fourth quarter of 2014. As a result, no impairment testing was updated as 
of December 31, 2014.

Other Intangibles

Other intangibles include customer relationships, non-compete agreements and franchise development rights acquired in 
connection with store-based business acquisitions, as well as the identifiable intangible assets acquired as a result of the 
Progressive acquisition, which the Company records at the estimated fair value as of the acquisition date. The customer 
relationship intangible asset is amortized on a straight-line basis over a two-year estimated useful life. The non-compete 
intangible asset is amortized on a straight-line basis over a three-year useful life. Acquired franchise development rights are 
amortized on a straight-line basis over the unexpired life of the franchisee’s ten year area development agreement. As more 
fully described in Note 2 to these consolidated financial statements, the Company amortizes the definite-lived intangible assets 
acquired as a result of the Progressive acquisition on a straight-line basis over periods ranging from one to three years for 
customer lease contracts and internal use software and ten to 12 years for technology and merchant relationships. 

Indefinite-lived intangible assets represent the value of trade names and trademarks acquired as part of the Progressive 
acquisition. At the date of acquisition, the Company determined that no legal, regulatory, contractual, competitive, economic or 
other factors limit the useful life of the trade name and trademark intangible asset and, therefore, the useful life is considered 
indefinite. Indefinite-lived intangible assets are not amortized but are subject to an impairment test annually and when events or 
circumstances indicate that impairment may have occurred. Upon the acquisition of Progressive, the Company selected October 
1 as the annual impairment assessment date for goodwill of the Progressive reporting unit and its indefinite-lived intangible 
assets. The Company performs the impairment test for its indefinite-lived intangible assets by comparing the asset’s fair value 
to its carrying value. The Company estimates the fair value based on projected discounted future cash flows under a relief from 
royalty type method. An impairment charge is recognized if the asset’s estimated fair value is less than its carrying value.

The Company completed its indefinite-lived intangible asset impairment test as of October 1, 2014 and determined that no 
impairment had occurred.

Insurance Reserves

Estimated insurance reserves are accrued primarily for group health, general liability, automobile liability and workers 
compensation benefits provided to the Company’s employees. Estimates for these insurance reserves are made based on actual 
reported but unpaid claims and actuarial analysis of the projected claims run off for both reported and incurred but not reported 
claims.

Asset Retirement Obligations

The Company accrues for asset retirement obligations, which relate to expected costs to remove exterior signage, in the period 
in which the obligations are incurred. These costs are accrued at estimated fair value. When the related liability is initially 
recorded, the Company capitalizes the cost by increasing the carrying amount of the related long-lived asset. Over time, the 
liability is accreted to its settlement value and the capitalized cost is depreciated over the useful life of the related asset. Upon 
settlement of the liability, the Company recognizes a gain or loss for any differences between the settlement amount and the 
liability recorded. Asset retirement obligations amounted to approximately $2.7 million and $2.4 million as of December 31, 
2014 and 2013, respectively.

Accumulated Other Comprehensive Loss

Changes in accumulated other comprehensive loss by component for the year ended December 31, 2014 are as follows:

(In Thousands)
Balance at January 1, 2014
Other comprehensive loss
Balance at December 31, 2014

Foreign Currency
$

(64) $
(26)
(90) $

Total

(64)
(26)
(90)

$

There were no reclassifications out of accumulated other comprehensive loss for the year ended December 31, 2014.

58

Fair Value Measurement

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date. To increase the comparability of fair value measures, the following 
hierarchy prioritizes the inputs to valuation methodologies used to measure fair value:

Level 1—Valuations based on quoted prices for identical assets and liabilities in active markets.

Level 2—Valuations based on observable inputs other than quoted prices included in Level 1, such as quoted prices for 
similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that 
are not active, or other inputs that are observable or can be corroborated by observable market data.

Level 3—Valuations based on unobservable inputs reflecting our own assumptions, consistent with reasonably available 
assumptions made by other market participants. These valuations require significant judgment.

The Company measures assets held for sale at fair value on a nonrecurring basis and records impairment charges when they are 
deemed to be impaired. The Company maintains certain financial assets and liabilities, including investments and fixed-rate 
long term debt, that are not measured at fair value but for which fair value is disclosed.

The fair values of the Company’s other current financial assets and liabilities, including cash and cash equivalents, accounts 
receivable and accounts payable, approximate their carrying values due to their short-term nature.

Foreign Currency

The financial statements of international subsidiaries are translated to U.S. dollars using month-end rates of exchange for assets 
and liabilities, and average rates of exchange for revenues, costs and expenses. Translation gains and losses of international 
subsidiaries are recorded in accumulated other comprehensive income as a component of shareholders’ equity. Foreign currency 
transaction gains and losses are recorded as a component of other non-operating (expense) income, net in the consolidated 
statements of earnings and amounted to losses of approximately $2.3 million and $1.0 million during 2014 and 2013, 
respectively, and gains of $2.0 million during 2012.

Recent Accounting Pronouncements

Revenue Recognition. In May 2014, the FASB issued Accounting Standards Update (“ASU”) No. 2014-09, Revenue from 
Contracts with Customers. ASU 2014-09 is a comprehensive new revenue recognition model that requires a company to 
recognize revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects 
to receive in exchange for those goods or services. ASU 2014-09 also requires additional disclosure about the nature, amount, 
timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes 
in judgments and assets recognized from costs incurred to obtain or fulfill a contract. ASU 2014-09 is effective for annual 
reporting periods, and interim periods within that period, beginning after December 15, 2016 and early adoption is not 
permitted. Companies may use either a full retrospective or a modified retrospective approach to adopt ASU 2014-09. The 
Company has not yet determined the potential effects of the adoption of ASU 2014-09 on its consolidated financial statements.

Other Comprehensive Income. In February 2013, the FASB issued ASU 2013-2, Reporting of Amounts Reclassified Out of 
Accumulated Other Comprehensive Income (“ASU 2013-2”). ASU 2013-2 requires preparers to report, in one place, 
information about reclassifications out of accumulated other comprehensive income (“AOCI”). ASU 2013-2 also requires 
companies to report changes in AOCI balances. For significant items reclassified out of AOCI to net income in their entirety in 
the same reporting period, reporting (either on the face of the statement where net income is presented or in the notes) is 
required about the effect of the reclassifications on the respective line items in the statement where net income is presented. For 
items that are not reclassified to net income in their entirety in the same reporting period, a cross reference to other disclosures 
currently required under U.S. GAAP is required in the notes. The above information must be presented in one place 
(parenthetically on the face of the financial statements by income statement line item or in a note). ASU 2013-2 was effective 
for the Company beginning in 2013. The adoption of ASU 2013-2 did not have a material effect on the Company's consolidated 
financial statements.

59

 
 
 
NOTE 2: ACQUISITIONS

During the years ended December 31, 2014 and 2013, net cash payments related to the acquisitions of businesses and contracts 
were $700.5 million and $10.9 million, respectively. Cash payments made during the year ended December 31, 2014 were 
principally related to the April 2014 Progressive acquisition described below.

Acquisitions have been accounted for as business combinations, and the results of operations of the acquired businesses are 
included in the Company’s results of operations from their dates of acquisition. Progressive contributed revenues of $549.5 
million and earnings before income taxes of $4.6 million from April 14, 2014 through December 31, 2014. 

The effect of the Company’s other acquisitions on the consolidated financial statements for the years ended December 31, 2014 
and 2013 was not significant. 

Progressive Acquisition

On April 14, 2014, the Company acquired a 100% ownership interest in Progressive, a leading virtual lease-to-own company, 
for a total purchase price of $705.8 million, inclusive of cash acquired of $5.8 million. Progressive provides lease-purchase 
solutions through over 15,000 retail locations in 46 states. The Company believes the Progressive acquisition will be 
strategically transformational and will strengthen its business.

The following table reconciles the total estimated purchase price of the Company’s acquisition of Progressive:

(In Thousands)

Proceeds from Private Placement Note Issuance

Proceeds from Term Loan

Proceeds from Revolving Credit Facility

Cash Consideration

Deferred Cash Consideration

Estimated Purchase Price

$

300,000

126,250

65,000

185,454

29,106

$

705,810

Refer to Note 6 to these consolidated financial statements for additional information regarding the debt incurred to partially 
finance the Progressive acquisition.

The initial deferred cash consideration had amounts outstanding as of December 31, 2014 which consist of $3.6 million of 
merger consideration payable in January 2015, as well as $3.3 million in withheld escrow amounts.

The purchase price includes a primary escrow of $35.8 million to secure indemnification obligations of the sellers relating to 
the accuracy of representations, warranties and the satisfaction of covenants. The primary escrow funds will be distributed 
15 months from the April 14, 2014 closing date, after deducting for any claims. In addition, the purchase price includes a 
secondary escrow of $15.8 million to secure indemnification obligations of the sellers relating to certain acquired tax-related 
contingent liabilities. The Company believes that the $15.8 million is fully recoverable from the secondary escrow account and 
has included this indemnification asset as a receivable in the Company’s preliminary acquisition accounting. The secondary 
escrow is subject to current and future claims of the Company and any remaining undisputed balance is payable to the sellers 
36 months from the April 14, 2014 closing date. 

60

Preliminary Acquisition Accounting

The following table presents the summary of the preliminary estimated fair value of the assets acquired and liabilities assumed 
in the Progressive acquisition as of the April 14, 2014 acquisition date, as well as adjustments made during the year ended 
December 31, 2014 (referred to as the “measurement period adjustments”): 

(In Thousands)

Estimated Purchase Price

Estimated Fair Value of Identifiable Assets Acquired and Liabilities
Assumed

Cash and Cash Equivalents
Receivables3
Lease Merchandise2
Property, Plant and Equipment
Other Intangibles2, 4
Prepaid Expenses and Other Assets

Total Identifiable Assets Acquired
Accounts Payable and Accrued Expenses2
Deferred Income Taxes Payable2
Customer Deposits and Advance Payments

Total Liabilities Assumed

Goodwill5
Net Assets Acquired

Amounts 
Recognized as of 
Acquisition Date1

Measurement 
Period 
Adjustments2

Amounts
Recognized as of
Acquisition Date
(as adjusted)

$

705,810

$

— $

705,810

5,810

27,581

138,198

4,010

333,000

893

509,492
(23,342)
(48,298)
(10,000)
(81,640)
277,958

—

—

2,987

—
(8,000)
—
(5,013)
(5,762)
(451)
—
(6,213)
11,226

$

705,810

$

— $

5,810

27,581

141,185

4,010

325,000

893

504,479
(29,104)
(48,749)
(10,000)
(87,853)
289,184

705,810

1 As previously reported in the notes to consolidated financial statements included in our Quarterly Report on Form 10-Q for the 
fiscal quarter ended June 30, 2014.
2 The measurement period adjustments primarily related to the resolution of certain sales tax exposures and other tax 
contingencies subsequent to the acquisition date, which also impacted the fair value estimates of lease merchandise, as well as 
the finalization of appraisals of intangible assets by the Company’s independent consultants.
3 Receivables include $15.8 million related to the secondary escrow amount, which the Company expects to recover prior to 
termination of the escrow agreement 36 months from the April 14, 2014 closing date. The gross amount due under customer-
related receivables acquired was $22.7 million, of which $10.9 million was expected to be uncollectible.
4 Identifiable intangible assets are further disaggregated in the following table.
5 The total goodwill recognized in conjunction with the Progressive acquisition has been assigned to the Progressive operating 
segment. Of the goodwill recognized as part of this acquisition, $245.8 million is expected to be deductible for tax purposes. 
The primary reasons the purchase price of the acquisition exceeded the fair value of the net assets acquired, which resulted in 
the recognition of goodwill, is related to synergistic value created from the combination of Progressive’s virtual customer 
payment capabilities with the Company’s leading traditional lease-to-own model. Goodwill also includes certain other 
intangible assets that do not qualify for separate recognition, such as an assembled workforce.

The Company has made certain estimates in its acquisition accounting related to sales tax exposures and income tax accounts, 
as final pre-acquisition Progressive tax return information was not available as of December 31, 2014. The Company expects to 
complete its assessment of the sales tax and income tax effects of the acquisition accounting in the first quarter of 2015.

61

The estimated intangible assets attributable to the Progressive acquisition are comprised of the following:

Internal Use Software

Technology

Trade Names and Trademarks
Customer Lease Contracts1
Merchant Relationships
Total Acquired Intangible Assets2

Fair Value 
(in thousands)

Weighted Average Life 
(in years)

$

$

14,000

66,000

53,000

11,000

181,000

325,000

3.0

10.0

Indefinite

1.0

12.0

1 During the fourth quarter of 2014, the Company recorded adjustments to the customer lease contract intangible asset 
previously recorded based on the finalization of appraisals by the Company’s independent consultants. The measurement 
period adjustment resulted in a reduction of customer lease contract intangible assets and an increase in goodwill of 
$8.0 million and did not have a material effect on amortization expense in the consolidated financial statements in any period 
presented.

2 Acquired definite-lived intangible assets have a total weighted average life of 10.6 years.

During the year ended December 31, 2014, the Company incurred $6.6 million of transaction costs in connection with the 
acquisition of Progressive. These costs were included in the line item “Progressive-related transaction costs” in the consolidated 
statements of earnings. In addition, during the year ended December 31, 2014, the Company incurred approximately 
$2.3 million in debt financing costs related to the $491.3 million of new indebtedness incurred to partially finance the 
acquisition, which has been capitalized as a component of prepaid expenses and other assets in the consolidated balance sheets.

Pro Forma Financial Information

The following table presents unaudited consolidated pro forma information as if the acquisition of Progressive had occurred on 
January 1, 2013:

(In Thousands)
Revenues
Net Earnings

Twelve Months Ended 
 December 31,

2014

2013

As Reported
$ 2,725,239
78,233

Pro Forma
$ 2,894,413
86,038

As Reported
$ 2,234,631
120,666

Pro Forma
$ 2,638,582
105,682

The unaudited pro forma financial information presented above does not purport to represent what the actual results of our 
operations would have been if the acquisition of Progressive had occurred on January 1, 2013, nor is it indicative of future 
performance. The unaudited pro forma financial information does not reflect the impact of future events that may occur after 
the acquisition, including, but not limited to, anticipated cost savings from operating synergies.

The unaudited pro forma financial information presented in the table above has been adjusted to give effect to adjustments that 
are (1) directly related to the business combination; (2) factually supportable; and (3) expected to have a continuing impact. 
These adjustments include, but are not limited to, amortization related to fair value adjustments to intangible assets and the 
adjustment of interest expense to reflect the additional borrowings of the Company in conjunction with the acquisition.

62

NOTE 3: GOODWILL AND INTANGIBLE ASSETS

Indefinite-Lived Intangible Assets

The following table summarizes information related to indefinite-lived intangible assets at December 31:

(In Thousands)

Trade Names and Trademarks

Goodwill

Indefinite-lived Intangible Assets

2014

2013

53,000

530,670

583,670

$

$

—

239,181

239,181

$

$

The increase in goodwill and trade name-related intangible assets in 2014 is primarily due to the acquisition of Progressive as 
described in Note 2 to these consolidated financial statements.

The following table provides information related to the carrying value of goodwill by operating segment:

(In Thousands)
Balance at January 1, 2013

Acquisitions

Disposals

Purchase Price Adjustments

Balance at December 31, 2013

Acquisitions

Disposals

Purchase Price Adjustments

Balance at December 31, 2014

Definite-Lived Intangible Assets

Sales and Lease
Ownership

Progressive

HomeSmart

Total

$

219,547

$

— $

14,648

$

234,195

5,429
(499)

46

224,523

3,629
(1,321)
(3)
226,828

$

—

—

—

—

277,958

—

11,226

—

—

10

14,658

—

—

—

5,429
(499)

56

239,181

281,587
(1,321)
11,223

$

289,184

$

14,658

$

530,670

The following table summarizes information related to definite-lived intangible assets at December 31:

(In Thousands)
Customer Relationships

Non-Compete Agreements

Acquired Franchise Development Rights

Internal Use Software

Technology

Customer Lease Contracts

Merchant Relationships
Total

2014

Accumulated
Amortization

Gross

$

1,064

$

(554) $

Net

Gross

2013

Accumulated
Amortization

1,906

2,751

14,000

66,000

11,000

181,000

$ 277,721

$

(1,261)
(1,624)

510

645

1,127

61,288

10,669

(3,331)
(4,712)
(11,000)
(10,768)
170,232
(33,250) $ 244,471

—

$

2,282

$

3,265

3,529

—

—

—

—

$

9,076

$

(1,463) $
(2,001)
(2,077)

—

—

—

—
(5,541) $

Net

819

1,264

1,452

—

—

—

—

3,535

The increase in definite-lived intangible assets in 2014 is primarily due to the acquisition of Progressive as described in Note 2 
to these consolidated financial statements.

63

 
Total amortization expense of definite-lived intangible assets, included in operating expenses in the accompanying consolidated 
statements of earnings, was $31.9 million, $3.7 million and $3.7 million during the years ended December 31, 2014, 2013 and 
2012, respectively. As of December 31, 2014, estimated future amortization expense for the next five years related to definite-
lived intangible assets is as follows:

(In Thousands)

2015

2016

2017

2018

2019

$

27,496

26,978

23,311

21,800

21,734

NOTE 4: FAIR VALUE MEASUREMENT

Financial Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following table summarizes financial liabilities measured at fair value on a recurring basis:

(In Thousands)
Deferred Compensation Liability

Level 1

Level 2

Level 3

Level 1

Level 2

Level 3

$

— $ (12,677) $

— $

— $ (12,557) $

—

December 31, 2014

December 31, 2013

The Company maintains a deferred compensation plan as described in Note 15 to these consolidated financial statements. The 
liability representing benefits accrued for plan participants is valued at the quoted market prices of the participants’ investment 
elections, which consist of equity and debt “mirror” funds. As such, the Company has classified the deferred compensation 
liability as a Level 2 liability. 

Non-Financial Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

The following table summarizes non-financial assets measured at fair value on a nonrecurring basis:

(In Thousands)
Assets Held for Sale

December 31, 2014

December 31, 2013

Level 1

Level 2

Level 3

Level 1

Level 2

Level 3

$

— $

6,356

$

— $

— $

15,840

$

—

Assets held for sale includes real estate properties that consist mostly of parcels of land and commercial buildings, as well as 
the net assets of the former RIMCO operating segment, principally consisting of lease merchandise, office furniture and 
leasehold improvements, which have been included in the Other segment assets as of December 31, 2013. The highest and best 
use of these assets is as real estate land parcels for development or real estate properties for use or lease; however, the Company 
has chosen not to develop or use these properties. In accordance with ASC Topic 360, Property, Plant and Equipment, assets 
held for sale are written down to fair value less cost to sell, and the adjustment is recorded in other operating (income) expense, 
net. The Company estimated the fair values of real estate properties using the market values for similar properties and estimated 
the fair value of the RIMCO disposal group based upon expectations of a sale price.

In January 2014, the Company sold the 27 Company-operated RIMCO stores and the rights to five franchised RIMCO stores, 
which leased automobile tires, wheels and rims under sales and lease ownership agreements. The Company received total cash 
consideration of $10.0 million from a third party. During the year ended December 2013, the Company recognized impairment 
charges of $766,000 related to the write-down of the net assets of the RIMCO disposal group to fair value less cost to sell. 
During the year ended December 31, 2014, the Company recognized a net loss on the sale of the RIMCO disposal group of 
$762,000, which has been included in other operating (income) expense, net in the Company's results of operations. The 
Company expects any additional charges associated with the disposal of the former RIMCO segment to be immaterial to future 
results of operations.

64

 
 
 
Certain Financial Assets and Liabilities Not Measured at Fair Value

The following table summarizes the fair value of assets (liabilities) that are not measured at fair value in the consolidated 
balance sheets, but for which the fair value is disclosed:

(In Thousands)
Corporate Bonds 1
Perfect Home Notes 2
Fixed-Rate Long Term Debt 3

December 31, 2014

December 31, 2013

Level 1

Level 2

Level 3

Level 1

Level 2

Level 3

$

— $
— $
—
—
— (429,049)

— $

21,311
—

$

91,785
— $
—
—
— (130,687)

—
20,661
—

1  The fair value of corporate bonds is determined through the use of model-based valuation techniques for which all significant 

assumptions are observable in the market.

2  The Perfect Home notes were initially valued at cost. The Company periodically reviews the valuation utilizing company-

specific transactions or changes in Perfect Home's financial performance to determine if fair value adjustments are necessary.

3  The fair value of fixed-rate long term debt is estimated using the present value of underlying cash flows discounted at a 

current market yield for similar instruments. The carrying value of fixed-rate long term debt was $400.0 million and $125.0 
million at December 31, 2014 and December 31, 2013, respectively.

During the year ended December 31, 2014, the Company sold all of its investments in corporate bonds that were classified as 
held-to-maturity securities due to the Progressive acquisition. The amortized cost of the investments sold was $68.7 million, 
and a net realized gain of approximately $95,000 was recorded.

The Company has the positive intent and ability to hold its investment in Perfect Home notes to maturity. Accordingly, the 
Company classifies its Perfect Home notes, which mature in 2015, as held-to-maturity securities and carries the investment at 
amortized cost in the consolidated balance sheets. 

At December 31, 2014 and 2013, investments classified as held-to-maturity securities consisted of the following:

(In Thousands)

2014
Corporate Bonds
Perfect Home Notes
Total
2013
Corporate Bonds
Perfect Home Notes
Total

Amortized Cost

Gains

Losses

Fair Value

Gross Unrealized

$

$

$

$

— $

21,311
21,311

91,730
20,661
112,391

$

$

$

— $
—
— $

98
—
98

$

$

— $
—
— $

(43) $
—
(43) $

—
21,311
21,311

91,785
20,661
112,446

Information pertaining to held-to-maturity securities with gross unrealized losses is as follows. 

(In Thousands)
December 31, 2014
Corporate Bonds
December 31, 2013
Corporate Bonds

$

$

Less than 12 months
Gross
Unrealized
Losses

Fair Value

12 months or longer

Total

Fair Value

Gross
Unrealized
Losses

Fair Value

Gross
Unrealized
Losses

— $

— $

— $

— $

— $

—

28,839

$

(40) $

2,614

$

(3) $

31,453

$

(43)

The unrealized losses relate principally to the increases in short-term market interest rates that occurred since the securities 
were purchased. As of December 31, 2013, 18 of the 48 securities were in an unrealized loss position and the Company 
expected the fair value to recover as the securities approached their maturities or if market yields for such investments declined. 
As a result of management’s analysis and review, no declines were deemed to be other than temporary as of December 31, 
2013.

65

 
 
 
 
The Company has estimated that the carrying value of its Perfect Home notes approximates fair value and, therefore, no 
impairment is considered to have occurred as of December 31, 2014. While no impairment was noted during 2014, if 
profitability is delayed as a result of the significant start-up expenses associated with Perfect Home, there could be a change in 
the valuation of the Perfect Home notes that may result in the recognition of an impairment loss in future periods.

NOTE 5: PROPERTY, PLANT AND EQUIPMENT

Following is a summary of the Company’s property, plant, and equipment at December 31:

(In Thousands)
Land
Buildings and Improvements
Leasehold Improvements and Signs
Fixtures and Equipment1
Assets Under Capital Leases:
with Related Parties
with Unrelated Parties

Construction in Progress

Less: Accumulated Depreciation and Amortization

2014

2013

24,861
83,053
107,380
196,965

10,573
10,564
2,086
435,482
(216,065)
219,417

$

$

26,021
84,520
120,702
172,483

10,574
10,550
4,347
429,197
(197,904)
231,293

$

$

1  Includes internal-use software development costs of $50.3 million and $36.3 million as of December 31, 2014 and 2013, 

respectively. Accumulated amortization of internal-use software development costs amounted to $14.8 million and 
$9.5 million as of December 31, 2014 and 2013, respectively.

Amortization expense on assets recorded under capital leases is included in operating expenses and was $1.7 million, 
$1.7 million and $1.2 million in 2014, 2013 and 2012, respectively. Capital leases consist of buildings and improvements. 
Assets under capital leases with related parties included $6.9 million and $5.8 million in accumulated depreciation and 
amortization as of December 31, 2014 and 2013, respectively. Assets under capital leases with unrelated parties included 
$5.7 million and $5.1 million in accumulated depreciation and amortization as of December 31, 2014 and 2013, respectively.

NOTE 6: INDEBTEDNESS

Following is a summary of the Company’s debt at December 31:

(In Thousands)
Revolving Facility
Senior Unsecured Notes, 3.95%, Due in Installments through April 2018
Term Loan, Due in Installments through December 2019
Senior Unsecured Notes, 4.75%, Due in Installments through April 2021
Capital Lease Obligation:
with Related Parties
with Unrelated Parties

Other Debt

2014

2013

$

$

69,116
100,000
121,875
300,000

6,157
5,684
3,250
606,082

$

$

—
125,000
—
—

7,412
7,042
3,250
142,704

Revolving Credit Agreement and Term Loan

In connection with the April 14, 2014 acquisition of Progressive, the Company amended and restated its revolving credit 
agreement to, among other things, (i) provide for a new $126.3 million term loan, which was fully funded at closing, and (ii) 
increase the revolving credit commitments from $140.0 million to $200.0 million (including increases in the existing letter of 
credit subfacility from $10.0 million to $20.0 million and the existing swingline loan subfacility from $15.0 million to 
$25.0 million). The amendments also, among other things, conform the covenants, representations, warranties and events of 
default to those contained in the 2014 note purchase agreements described below, to contemplate the acquisition of Progressive, 
to authorize the new 2014 senior notes and to increase the applicable margin for Eurodollar loans under the credit facility. 

66

On December 9, 2014, the Company entered into the first amendment to this agreement to, among other things, (i) extend the 
maturity date for an additional five year period, (ii) increase the revolving credit commitments to an aggregate principal amount 
of up to $225.0 million, (iii) provide for the extension of an additional term loan advance in the aggregate amount of 
$1.9 million, (iv) modify the amortization payments in respect of the term loan facility to provide for equal quarterly 
installments of $3.1 million, payable on the last day of each March, June, September and December, commencing on December 
31, 2014, (v) provide for the joinder of certain new banks and other financial institutions as lenders, (vi) amend and restate 
certain schedules, (vii) modify certain financial covenants and related financial terms consistent with the financial covenant 
modifications in the franchise loan program discussed in Note 8 and (viii) add and modify certain other terms, covenants and 
representations and warranties. 

The revolving credit and term loan agreement, which expires December 9, 2019, permits the Company to borrow, subject to 
certain terms and conditions, on an unsecured basis up to $225.0 million in revolving loans and also provides for an 
uncommitted incremental facility increase option which, subject to certain terms and conditions, permits the Company at any 
time prior to the maturity date to request an increase in extensions of credit available thereunder (whether through additional 
term loans and/or revolving credit commitments or any combination thereof) by an aggregate additional principal amount of up 
to $200.0 million, with such additional credit extensions provided by one or more lenders thereunder at their sole discretion. 

The revolving credit borrowings and term loans bear interest at the lower of the lender's prime rate or one-month LIBOR plus a 
margin ranging from 1.75% to 2.25% as determined by the Company's ratio of total debt to EBITDA. The weighted-average 
interest rate for revolving credit borrowings and term loans outstanding as of December 31, 2014 was approximately 2.16%.

The Company pays a commitment fee on unused balances, which ranges from .15% to .30% as determined by the Company's 
ratio of total debt to EBITDA. As of December 31, 2014, $155.9 million was available for borrowings under the revolving 
credit agreement.

The revolving credit and term loan agreement, senior unsecured notes discussed below and franchise loan program discussed in 
Note 8 contain financial covenants. These covenants include requirements that the Company maintain ratios of (i) EBITDA 
plus lease expense to fixed charges of no less than 1.75:1.00 through December 31, 2015 and 2.00:1.00 thereafter and (ii) total 
debt to EBITDA of no greater than 3.25:1.00 through December 31, 2015 and 3.00:1.00 thereafter. In each case, EBITDA refers 
to the Company’s consolidated net income before interest and tax expense, depreciation (other than lease merchandise 
depreciation), amortization expense and other non-cash charges. 

If the Company fails to comply with these covenants, the Company will be in default under these agreements, and all amounts 
would become due immediately. Under the Company’s revolving credit and term loan agreement, senior unsecured notes and 
franchise loan program, the Company may pay cash dividends in any year so long as, after giving pro forma effect to the 
dividend payment, the Company maintains compliance with its financial covenants and no event of default has occurred or 
would result from the payment.

At December 31, 2014, the Company was in compliance with all covenants.

Senior Unsecured Notes

2011 Note Purchase Agreement

On April 14, 2014, the Company entered into the third amendment to its note purchase agreement dated as of July 5, 2011 with 
several insurance companies. Pursuant to the note purchase agreement, the Company and certain of its subsidiaries as co-
obligors previously issued $125.0 million in senior unsecured notes to the purchasers in a private placement. Payments of 
interest commenced on July 27, 2011 and are due quarterly, and principal payments of $25.0 million commenced on April 27, 
2014 and are due annually until maturity. The maturity of the note purchase agreement remained at April 27, 2018.

The amendment revised the 2011 note purchase agreement to, among other things, replace the interest rate of 3.75% per year 
with an interest rate of 3.95% commencing April 28, 2014, conform the covenants, representations, warranties and events of 
default to the changes reflected in the revolving credit and term loan agreement, to contemplate the acquisition of Progressive 
and to authorize the new 2014 senior unsecured notes.

2014 Note Purchase Agreements

On April 14, 2014, the Company entered into note purchase agreements with several insurance companies, pursuant to which 
the Company and certain of its subsidiaries as co-obligors issued $300.0 million in aggregate principal amount of senior 
unsecured notes in a private placement. The notes bear interest at the rate of 4.75% per year and mature on April 14, 2021. 
Payments of interest are due quarterly, commencing July 14, 2014, with principal payments of $60.0 million each due annually 
commencing April 14, 2017. 

67

The 2014 note purchase agreements contain financial maintenance covenants, negative covenants regarding the Company’s 
other indebtedness, its guarantees and investments, and other customary covenants substantially similar to the covenants in the 
Company’s 2011 note purchase agreement, revolving credit and term loan agreement and franchisee loan program, as modified 
by the amendments described herein. The Company used the net proceeds of the sale of the senior unsecured notes to the 
purchasers to partially pay for the Progressive acquisition.

On December 9, 2014, the Company entered into the fourth amendment to the 2011 note purchase agreement and the first 
amendment to the 2014 note purchase agreements to, among other things, conform the financial covenants and certain other 
covenants, terms and provisions to substantially reflect the same changes made to comparable covenants, terms and provisions 
in the franchisee loan program and in the revolving credit and term loan agreement, as modified by the amendments described 
herein. The Company remains subject to financial covenants under the 2011 note purchase agreement and the 2014 note 
purchase agreements, including maintaining a ratio of debt to earnings before interest, taxes, depreciation and amortization and 
a minimum fixed charge coverage ratio.

Capital Leases with Related Parties 

As of December 31, 2014, the Company had 19 capital leases with a limited liability company (“LLC”) controlled by a group 
of executives, including a former Chairman of the Company. In October and November 2004, the Company sold 11 properties, 
including leasehold improvements, to the LLC. The LLC obtained borrowings collateralized by the land and buildings totaling 
$6.8 million. The Company occupies the land and buildings collateralizing the borrowings under a 15-year term lease, with a 
five-year renewal at the Company’s option, at an aggregate annual rental of $788,000. The transaction has been accounted for 
as a financing in the accompanying consolidated financial statements. The rate of interest implicit in the leases is approximately 
9.7%. Accordingly, the land and buildings, associated depreciation expense and lease obligations are recorded in the Company’s 
consolidated financial statements. No gain or loss was recognized in this transaction.

In December 2002, the Company sold ten properties, including leasehold improvements, to the LLC. The LLC obtained 
borrowings collateralized by the land and buildings totaling $5.0 million. The Company occupies the land and buildings 
collateralizing the borrowings under a 15-year term lease at an aggregate annual rental of approximately $1.2 million. The 
transaction has been accounted for as a financing in the accompanying consolidated financial statements. The rate of interest 
implicit in the leases is approximately 10.1%. Accordingly, the land and buildings, associated depreciation expense and lease 
obligations are recorded in the Company’s consolidated financial statements. No gain or loss was recognized in this transaction.

Sale-leasebacks

The Company finances a portion of store expansion through sale-leaseback transactions. The properties are generally sold at net 
book value and the resulting leases qualify and are accounted for as operating leases. The Company does not have any retained 
or contingent interests in the stores nor does the Company provide any guarantees, other than a corporate level guarantee of 
lease payments, in connection with the sale-leasebacks. 

Other Debt

Other debt at December 31, 2014 and 2013 includes $3.3 million of industrial development corporation revenue bonds. The 
weighted-average interest rate on the outstanding bonds was .24% and .25% as of December 31, 2014 and 2013, respectively. 
No principal payments are due on the bonds until maturity in October 2015.

Future maturities under the Company’s debt and capital lease obligations are as follows:

(In Thousands)
2015
2016
2017
2018
2019
Thereafter

$ 112,597
40,207
100,140
98,857
133,190
121,091
$ 606,082

68

 
NOTE 7: INCOME TAXES

Following is a summary of the Company’s income tax expense for the years ended December 31:

(In Thousands)
Current Income Tax Expense:

Federal
State

Deferred Income Tax (Benefit):

Federal
State

2014

2013

2012

$

$

41,946
8,682
50,628

(3,314)
(3,843)
(7,157)
43,471

$

$

91,664
9,393
101,057

(35,941)
(822)
(36,763)
64,294

$

$

116,234
10,819
127,053

(23,035)
(206)
(23,241)
103,812

At December 31, 2011, the Company had a federal net operating loss (“NOL”) carryforward of approximately $31.2 million 
available to offset future taxable income. The entire NOL carryforward was utilized during 2012.

As a result of the extended bonus depreciation provisions in the Tax Increase Prevention Act of 2014, the Company paid more 
than anticipated for the 2014 federal tax liability. The 2014 act provided an estimated tax deferral of approximately $126.0 
million. The Company filed for and received a refund of $100.0 million in January 2015. 

Significant components of the Company’s deferred income tax liabilities and assets at December 31 are as follows:

(In Thousands)
Deferred Tax Liabilities:

Lease Merchandise and Property, Plant and Equipment
Goodwill & Other Intangibles
Investment in Partnership
Other, Net

Total Deferred Tax Liabilities
Deferred Tax Assets:

Accrued Liabilities
Advance Payments
Other, Net

Total Deferred Tax Assets
Less Valuation Allowance
Net Deferred Tax Liabilities

2014

2013

$

$

228,002
40,644
61,342
1,866
331,854

42,024
14,272
7,713
64,009
(706)
268,551

$

$

249,192
34,512
—
2,782
286,486

36,778
15,400
8,032
60,210
(682)
226,958

The Company’s effective tax rate differs from the statutory United States Federal income tax rate for the years ended 
December 31 as follows:

Statutory Rate
Increases (Decreases) in United States Federal Taxes

Resulting From:

State Income Taxes, Net of Federal Income Tax Benefit
Federal Tax Credits
Other, Net
Effective Tax Rate

2014

2013

2012

35.0%

35.0%

35.0%

2.6
(1.8)
(.1)
35.7%

3.1
(1.7)
(1.6)
34.8%

2.5
(.1)
.1
37.5%

The Company files a federal consolidated income tax return in the United States and the separate legal entities file in various 
states and foreign jurisdictions. With few exceptions, the Company is no longer subject to federal, state and local tax 
examinations by tax authorities for years before 2011.

69

The following table summarizes the activity related to the Company’s uncertain tax positions:

(In Thousands)
Balance at January 1,
Additions Based on Tax Positions Related to the Current Year
Additions for Tax Positions of Prior Years
Prior Year Reductions
Statute Expirations
Settlements
Balance at December 31,

2014

2013

2012

$

$

1,960
311
928
(370)
(94)
(91)
2,644

$

$

1,258
454
423
(5)
(85)
(85)
1,960

$

$

1,412
178
83
(315)
(83)
(17)
1,258

As of December 31, 2014 and 2013, the amount of uncertain tax benefits that, if recognized, would affect the effective tax rate 
is $2.1 million and $1.5 million, respectively, including interest and penalties. 

During the years ended December 31, 2014 and 2013, the Company recognized interest and penalties of $286,000 and $76,000, 
respectively. During the year ended December 31, 2012, the Company recognized a net benefit of $126,000 related to interest 
and penalties. The Company had $499,000 and $278,000 of accrued interest and penalties at December 31, 2014 and 2013, 
respectively. The Company recognizes potential interest and penalties related to uncertain tax benefits as a component of 
income tax expense.

NOTE 8: COMMITMENTS AND CONTINGENCIES

Leases

The Company leases warehouse and retail store space for most of its store-based operations, as well as corporate management 
and call center space for Progressive’s operations, under operating leases expiring at various times through 2029. The Company 
also leases certain properties under capital leases that are more fully described in Note 6 to these consolidated financial 
statements. Most of the leases contain renewal options for additional periods ranging from one to 20 years or provide for 
options to purchase the related property at predetermined purchase prices that do not represent bargain purchase options. In 
addition, certain properties occupied under operating leases contain normal purchase options. Leasehold improvements related 
to these leases are generally amortized over periods that do not exceed the lesser of the lease term or 15 years. While a majority 
of leases do not require escalating payments, for the leases which do contain such provisions, the Company records the related 
lease expense on a straight-line basis over the lease term. The Company also leases computer equipment and transportation 
vehicles under operating leases expiring during the next four years. Management expects that most leases will be renewed or 
replaced by other leases in the normal course of business.

Future minimum lease payments required under operating leases that have initial or remaining non-cancelable terms in excess 
of one year as of December 31, 2014 are as follows:

(In Thousands)
2015
2016
2017
2018
2019
Thereafter

$ 116,564
95,403
75,667
59,093
46,842
125,725
$ 519,294

Rental expense was $116.4 million in 2014, $110.0 million in 2013 and $102.0 million in 2012. Rental expense for the year 
ended December 31, 2014 included $4.8 million related to the closure of 44 Company-operated stores in 2014, as discussed in 
Note 9 to these consolidated financial statements. These costs were included in the line item “Restructuring expenses” in the 
consolidated statements of earnings. All other rental expense was included as a component of operating expenses in the 
consolidated statements of earnings.

Sublease income was $3.9 million in 2014, $2.6 million in 2013 and $3.1 million in 2012. The Company has anticipated future 
sublease rental income of $4.5 million in 2015, $3.9 million in 2016, $3.3 million in 2017, $3.0 million in 2018, $2.5 million in 
2019 and $5.2 million thereafter through 2026. Sublease income is included in other revenues in the consolidated statements of 
earnings.

70

 
Guarantees

The Company has guaranteed certain debt obligations of some of the franchisees under a franchise loan program with several 
banks. In the event these franchisees are unable to meet their debt service payments or otherwise experience an event of default, 
the Company would be unconditionally liable for the outstanding balance of the franchisees’ debt obligations under the 
franchisee loan program, which would be due in full within 90 days of the event of default. At December 31, 2014, the 
maximum amount that the Company would be obligated to repay in the event franchisees defaulted was $89.8 million. The 
Company has recourse rights to franchisee assets securing the debt obligations, which consist primarily of lease merchandise 
and fixed assets. As a result, the Company has never incurred, nor does management expect to incur, any significant losses 
under these guarantees. The carrying amount of the franchise-related borrowings guarantee, which is included in accounts 
payable and accrued expenses in the consolidated balance sheets, is approximately $1.4 million as of December 31, 2014.

On April 14, 2014, in connection with the Progressive acquisition, the Company entered into the third amended and restated 
loan facility and guaranty. The amended franchise loan facility (i) reduces the maximum commitment available from $200.0 
million to $175.0 million, (ii) conforms the interest rates on the facility to the changes in the rates applicable to the new 
revolving credit agreement and (iii) conforms the covenants, representations, warranties and events of default to the changes 
reflected in the revolving credit agreement, to contemplate the acquisition of Progressive, and to authorize the new 2014 senior 
unsecured notes. 

On December 9, 2014, the Company amended its third amended and restated loan facility to, among other things, (i) extend the 
maturity date to December 9, 2015, (ii) modify certain financial covenants to make them more favorable to the Company, as 
more fully described in Note 6 to these consolidated financial statements, (iii) provide for the joinder of certain new banks and 
other financial institutions as participants, (iv) amend and restate certain schedules and (v) add and modify certain other terms, 
covenants and representations and warranties. 

The maximum facility commitment amount under the franchise loan program is $175.0 million, including a Canadian 
subfacility commitment amount for loans to franchisees that operate stores in Canada (other than in the Province of Quebec) of 
Cdn $50 million. The Company remains subject to the financial covenants under the franchise loan facility. 

Legal Proceedings

From time to time, the Company is party to various legal and regulatory proceedings arising in the ordinary course of business. 

Some of the proceedings to which we are currently a party are described below. We believe we have meritorious defenses to all 
of the claims described below, and intend to vigorously defend against the claims. However, these proceedings are still 
developing and due to the inherent uncertainty in litigation, regulatory and similar adversarial proceedings, there can be no 
guarantee that we will ultimately be successful in these proceedings, or in others to which we are currently a party. Substantial 
losses from these proceedings or the costs of defending them could have a material adverse impact upon our business, financial 
position and results of operations.

The Company establishes an accrued liability for legal and regulatory proceedings when it determines that a loss is both 
probable and the amount of the loss can be reasonably estimated. The Company continually monitors its litigation and 
regulatory exposure and reviews the adequacy of its legal and regulatory reserves on a quarterly basis in accordance with 
applicable accounting rules. The amount of any loss ultimately incurred in relation to matters for which an accrual has been 
established may be higher or lower than the amounts accrued for such matters.

At December 31, 2014, the Company had accrued $33.6 million for pending legal and regulatory matters for which it believes 
losses are probable, which is our best estimate of our exposure to loss, and mostly related to the now-settled regulatory 
investigation by the California Attorney General described below. The Company estimates that the aggregate range of possible 
loss in excess of accrued liabilities for such probable loss contingencies is between $0 and $4.0 million. 

At December 31, 2014, the Company estimated that the aggregate range of loss for all material pending legal and regulatory 
proceedings for which a loss is reasonably possible, but less likely than probable (i.e., excluding the contingencies described in 
the preceding paragraph), is between $158,000 to $467,000. Those matters for which a reasonable estimate is not possible are 
not included within estimated ranges and, therefore, the estimated ranges do not represent the Company’s maximum loss 
exposure. The Company’s estimates as to legal and regulatory accruals, as to aggregate probable loss amounts and as to 
reasonably possible loss amounts, are all subject to the uncertainties and variables described above. 

71

Labor and Employment

In Kunstmann et al v. Aaron Rents, Inc., filed with the United States District Court, Northern District of Alabama (Case No.: 
2:08-CV-01969-KOB-JEO) on October 22, 2008, plaintiffs alleged that the Company improperly classified store general 
managers as exempt from the overtime provisions of the Fair Labor Standards Act (“FLSA”). The case was conditionally 
certified as an FLSA collective action on January 25, 2010. Plaintiffs sought to recover unpaid overtime compensation and 
other damages. In July 2014, the parties engaged in a successful mediation of this case and reached an agreement in principle to 
settle the matter for an immaterial amount. On October 16, 2014, the Court approved the parties’ settlement documents and 
order, and the case is now closed. 

The matter of Kurtis Jewell v. Aaron’s, Inc., was originally filed in the United States District Court, Northern District of Ohio, 
Eastern Division on October 27, 2011 and was transferred on February 23, 2012 to the United States District Court for the 
Northern District of Georgia (Civil No.:1:12-CV-00563-AT). Plaintiff, on behalf of himself and all other non-exempt employees 
who worked in Company stores, alleged that the Company violated the FLSA when it automatically deducted 30 minutes from 
employees' time for meal breaks on days when plaintiffs allegedly did not take their meal breaks. On June 28, 2012, the Court 
granted conditional certification of a class, and in August 2014, the parties resumed a previous mediation and reached an 
agreement to settle the case. The court approved the settlement and the case is now closed. 

In Daniel Antoine v. Aaron’s, Inc., filed in U.S. District Court for the Northern District of Georgia (Civil No.:1-14-CV-02120-
AT-WEJ), on July 3, 2014, plaintiff alleged that the Company violated his rights and the rights of putative class members under 
the Fair Credit Reporting Act by refusing to hire plaintiff and other applicants based upon pre-employment background check 
reports without first sending such background reports and a pre-adverse action notice to the applicants. In December 2014 the 
parties reached an agreement to settle the case. The proposed settlement documents are in process. 

Consumer

In Margaret Korrow, et al. v. Aaron's, Inc., originally filed in the Superior Court of New Jersey, Middlesex County, Law 
Division on October 26, 2010, plaintiff filed suit on behalf of herself and others similarly situated alleging that the Company is 
liable in damages to plaintiff and each class member because the Company's lease agreements issued after March 16, 2006 
purportedly violated certain New Jersey state consumer statutes. Plaintiff's complaint seeks treble damages under the New 
Jersey Consumer Fraud Act, and statutory penalty damages of $100 per violation on all contracts issued in New Jersey, and also 
claim that there are multiple violations per contract. The Company removed the lawsuit to the United States District Court for 
the District of New Jersey on December 6, 2010 (Civil Action No.: 10-06317(JAP)(LHG)). Plaintiff on behalf of herself and 
others similarly situated seeks equitable relief, statutory and treble damages, pre- and post-judgment interest and attorneys' fees. 
Discovery on this matter is closed. On July 31, 2013, the Court certified a class comprising all persons who entered into a rent-
to-own contract with the Company in New Jersey from March 16, 2006 through March 31, 2011. In August 2013, the Court of 
Appeals denied the Company’s request for an interlocutory appeal of the class certification issue. The Company has filed a 
motion to allow counterclaims against all newly certified class members who may owe legitimate fees or damages to the 
Company or who failed to return merchandise to the Company prior to obtaining ownership. That motion was denied by the 
magistrate judge on June 30, 2014, but an appeal of that ruling is pending with the District Court. 

Privacy and Related Matters

In Crystal and Brian Byrd v. Aaron's, Inc., Aspen Way Enterprises, Inc., John Does (1-100) Aaron's Franchisees and 
Designerware, LLC, filed on May 16, 2011, in the United States District Court, Western District of Pennsylvania (Case No. 
1:11-CV-00101-SPB), plaintiffs alleged that the Company and its independently owned and operated franchisee Aspen Way 
Enterprises (“Aspen Way”) knowingly violated plaintiffs' privacy in violation of the Electronic Communications Privacy Act 
(“ECPA”) and the Computer Fraud Abuse Act and sought certification of a putative nationwide class. Plaintiffs based these 
claims on Aspen Way's use of a software program called “PC Rental Agent.” Although the District Court dismissed the 
Company from the original lawsuit on March 20, 2012, after certain procedural motions, on May 23, 2013, the Court granted 
plaintiffs' motion for leave to file a third amended complaint, which asserts the claims under the ECPA, common law invasion 
of privacy, added a request for injunction, and named additional independently owned and operated Company franchisees as 
defendants. Plaintiffs filed the third amended complaint, and the Company moved to dismiss that complaint on substantially the 
same grounds as it sought to dismiss plaintiffs' prior complaints. Plaintiffs seek monetary damages as well as injunctive relief. 
Plaintiffs filed their motion for class certification on July 1, 2013, and the Company's response was filed in August 2013. On 
March 31, 2014, the U.S. District Judge dismissed all claims against all franchisees other than Aspen Way Enterprises, LLC. 
The Court also dismissed claims for invasion of privacy, aiding and abetting, and conspiracy against all defendants. In addition, 
the Court denied the plaintiffs’ motion to certify the class. Finally, the Judge denied the Company’s motion to dismiss the 
violation of ECPA claims. Plaintiffs requested and received immediate appellate review of these rulings by the U.S. Third 
Circuit Court of Appeals. Oral argument was heard on January 23, 2015, and a decision is pending.

72

In Michael Winslow and Fonda Winslow v. Sultan Financial Corporation, Aaron's, Inc., John Does (1-10), Aaron's Franchisees 
and Designerware, LLC, filed on March 5, 2013 in the Los Angeles Superior Court (Case No. BC502304), plaintiffs assert 
claims against the Company and its independently owned and operated franchisee, Sultan Financial Corporation (as well as 
certain John Doe franchisees), for unauthorized wiretapping, eavesdropping, electronic stalking, and violation of California's 
Comprehensive Computer Data Access and Fraud Act and its Unfair Competition Law. Each of these claims arises out of the 
alleged use of PC Rental Agent software. The plaintiffs are seeking injunctive relief and damages in connection with the 
allegations of the complaint. Plaintiffs are also seeking certification of a putative California class. Plaintiffs are represented by 
the same counsel as in the above-described Byrd litigation. In April 2013, the Company timely removed this matter to federal 
court. On May 8, 2013, the Company filed a motion to stay this litigation pending resolution of the Byrd litigation, a motion to 
dismiss for failure to state a claim, and a motion to strike certain allegations in the complaint. The Court subsequently stayed 
the case. The Company's motions to dismiss and strike certain allegations remain pending. 

In Lomi Price v. Aaron's, Inc. and NW Freedom Corporation, filed on February 27, 2013, in the State Court of Fulton County, 
Georgia (Case No. 13-EV-016812B), an individual plaintiff asserts claims against the Company and its independently owned 
and operated franchisee, NW Freedom Corporation, for invasion of privacy/intrusion on seclusion, computer invasion of 
privacy and infliction of emotional distress. Each of these claims arises out of the alleged use of PC Rental Agent software. The 
plaintiff is seeking compensatory and punitive damages of not less than $250,000. On April 3, 2013, the Company filed an 
answer and affirmative defenses. On that same day, the Company also filed a motion to stay the litigation pending resolution of 
the Byrd litigation, a motion to dismiss for failure to state a claim and a motion to strike certain allegations in the complaint. 
The court stayed the proceeding pending rulings on certain motions in the Byrd case. The stay has expired and the plaintiff filed 
an amended complaint. The Company has filed a motion to dismiss the amended complaint. 

In Michael Peterson v. Aaron’s, Inc. and Aspen Way Enterprises, Inc., filed on June 19, 2014, in the U.S. District Court for the 
Northern District of Georgia, several plaintiffs allege that they leased computers for use in their law practice. The plaintiffs 
claim that the Company and Aspen Way knowingly violated plaintiffs' privacy and the privacy of plaintiff’s legal clients in 
violation of the ECPA and the Computer Fraud Abuse Act. Plaintiffs seek certification of a putative nationwide class. Plaintiffs 
based these claims on Aspen Way's use of a software program called PC Rental Agent. The plaintiffs claim that information and 
data obtained by defendants through PC Rental Agent was attorney-client privileged. The Company has filed a motion to 
dismiss plaintiffs' amended complaint.

Regulatory Investigations

California Attorney General Investigation. The California Attorney General investigated the Company's retail transactional 
practices, including various leasing and marketing practices, information security and privacy policies and practices related to 
the alleged use of PC Rental Agent software by certain independently owned and operated Company franchisees. The Company 
reached a comprehensive resolution of this matter without litigation. The final settlement and consent order were announced on 
October 13, 2014. 

Pennsylvania Attorney General Investigation. There is a pending investigation by the Pennsylvania Attorney General relating to 
the Company's privacy practices in Pennsylvania. The privacy issues are related to the alleged use of PC Rental Agent software 
by certain independently owned and operated Company franchisees, and the Company's alleged responsibility for that use. The 
Company is continuing to cooperate in the investigation.

Other Matters

Noncompete Dispute. In January 2014, Aaron’s sold its Company-operated RIMCO stores and the rights to five franchised 
stores. The acquisition agreement provides that the Company will not compete with the acquiring entity for a specified period 
of time in certain geographic locations surrounding the purchased stores. In August 2014, the acquiring entity asserted that 
Aaron’s was violating the noncompete covenant in the acquisition agreement. The Company disputes that the noncompete 
covenant is being violated, and is engaged in discussions to resolve the dispute. To date, no lawsuit has been filed related to this 
matter.

Other Commitments

At December 31, 2014, the Company had non-cancelable commitments primarily related to certain advertising and marketing 
programs of $20.8 million. Payments under these commitments are scheduled to be $18.0 million in 2015, $1.7 million in 2016, 
$776,000 in 2017 and $363,000 in 2018.

73

The Company maintains a 401(k) savings plan for all its full-time employees with at least one year of service and who meet 
certain eligibility requirements. As of December 31, 2014, the plan allows employees to contribute up to 100% of their annual 
compensation in accordance with federal contribution limits with 100% matching by the Company on the first 3% of 
compensation and 50% on the next 2% of compensation for a total of 4% matching compensation. The Company’s expense 
related to the plan was $4.3 million in 2014, $3.3 million in 2013, and $999,000 in 2012.

The Company is a party to various claims and legal proceedings arising in the ordinary course of business. Management 
regularly assesses the Company’s insurance deductibles, monitors the Company's litigation and regulatory exposure with the 
Company’s attorneys and evaluates its loss experience. The Company also enters into various contracts in the normal course of 
business that may subject it to risk of financial loss if counterparties fail to perform their contractual obligations.

NOTE 9.  RESTRUCTURING

On July 15, 2014, the Company announced that a rigorous evaluation of the Company-operated store portfolio had been 
performed. As a result of this evaluation and other cost-reduction initiatives, during the year ended December 31, 2014, the 
Company closed 44 underperforming Company-operated stores and restructured its home office and field support to more 
closely align with current business conditions. The restructuring was completed during the third quarter of 2014 and total 
restructuring charges of $9.1 million were recorded during the year ended December 31, 2014, principally comprised of $4.8 
million related to contractual lease obligations, $3.3 million related to the write-off and impairment of property, plant and 
equipment and $620,000 related to workforce reductions. These costs were included in the line item “Restructuring Expenses” 
in the consolidated statements of earnings.

Total restructuring charges of $4.8 million have been included in the Sales and Lease Ownership segment results and total 
restructuring charges of $4.3 million have been included in the Other segment results. The Company does not currently 
anticipate any remaining costs related to this restructuring plan to be material. 

The following table summarizes the balances and activity related to the restructuring charges for the year ended December 31, 
2014:

(In Thousands)
Balance at January 1, 2014
Restructuring Expenses
Payments
Impairment and Assets Written Off
Balance at December 31, 2014

Contractual
Obligations
Under Canceled
Leases

$

$

— $

4,797
(1,570)
—
3,227 $

Severance

Fixed Assets

Other

Total

— $
620
(620)
—
— $

— $

3,328
—
(3,328)

— $

— $
395
—
(395)

— $

—
9,140
(2,190)
(3,723)
3,227

NOTE 10: SHAREHOLDERS’ EQUITY

The Company held 18,263,589 shares in its treasury and was authorized to purchase an additional 10,496,421 shares at 
December 31, 2014. The holders of common stock are entitled to receive dividends and other distributions in cash, stock or 
property of the Company as and when declared by its Board of Directors out of legally available funds. The Company 
repurchased 1,000,952 shares of its common stock in 2014 and 3,502,627 shares of its common stock in 2013 through an 
accelerated share repurchase program.

The Company has 1,000,000 shares of preferred stock authorized. The shares are issuable in series with terms for each series 
fixed by, and such issuance subject to approval by, the Board of Directors. As of December 31, 2014, no preferred shares have 
been issued.

On October 4, 2013, the Company amended its Amended and Restated Articles of Incorporation to confirm that shares of 
common stock the Company repurchases from time to time become treasury shares. As permitted by Georgia corporate law, the 
amendment was adopted by the Board of Directors of the Company without shareholder action. 

74

Accelerated Share Repurchase Program

In December 2013, the Company entered into an accelerated share repurchase program with a third-party financial institution to 
purchase $125.0 million of the Company’s common stock, as part of its previously announced share repurchase program. The 
Company paid $125.0 million at the beginning of the program and received an initial delivery of 3,502,627 shares, estimated to 
be approximately 80% of the total number of shares to be repurchased under the agreement, which reduced the Company's 
shares outstanding at December 31, 2013. The value of the initial shares received on the date of purchase was $100.0 million, 
reflecting a $28.55 price per share, which was recorded as treasury shares. The Company recorded the remaining $25.0 million 
as a forward contract indexed to its own common stock in additional paid-in capital for the year ended December 31, 2013. 

In February 2014, the accelerated share repurchase program was completed and the Company received 1,000,952 additional 
shares determined using a volume weighted average price of the Company's stock (inclusive of a discount) during the trading 
period, which resulted in an effective average price per share of $27.76. All amounts initially classified as additional paid-in 
capital were reclassified to treasury shares during the first quarter of 2014 upon settlement. 

NOTE 11: STOCK OPTIONS AND RESTRICTED STOCK

The Company grants stock options, restricted stock units, restricted stock awards and performance share units to certain 
employees and directors of the Company under the 2001 Stock Option and Incentive Award Plan (the “2001 Incentive Award 
Plan”). This plan was originally approved by the Company’s shareholders in May 2001 and was amended and restated with 
shareholder approval in May 2009. As of December 31, 2014, the aggregate number of shares of common stock that may be 
issued or transferred under the 2011 Incentive Award Plan is 13,825,827.

Total stock-based compensation expense was $10.9 million, $2.3 million and $6.5 million in 2014, 2013 and 2012, respectively.  
Stock-based compensation expense for the year ended December 31, 2014 included $5.1 million related to the accelerated 
vesting of restricted stock and stock options upon the retirement of the Company’s Chief Executive Officer in 2014, as provided 
for in his employment agreement. These costs were included in the line item “Retirement and Vacation Charges” in the 
consolidated statements of earnings. All other stock-based compensation expense was included as a component of operating 
expenses in the consolidated statements of earnings.

The total income tax benefit recognized in the consolidated statements of earnings for stock-based compensation arrangements 
was $3.8 million, $889,000 and $2.4 million in 2014, 2013 and 2012, respectively. Benefits of tax deductions in excess of 
recognized compensation cost, which are included in financing cash flows, were $1.4 million, $1.4 million and $6.0 million for 
the years ended 2014, 2013 and 2012, respectively.

As of December 31, 2014, there was $16.5 million of total unrecognized compensation expense related to non-vested stock-
based compensation which is expected to be recognized over a period of 2.6 years.

Stock Options

Under the Company’s 2001 Incentive Award Plan, options granted to date become exercisable after a period of one to five years 
and unexercised options lapse ten years after the date of the grant. Options are subject to forfeiture upon termination of service. 
The Company recognizes compensation expense for awards with graded vesting on a straight-line basis over the requisite 
service period for each separately vesting portion of the award. Shares are issued from the Company’s treasury shares upon 
share option exercises.

The Company determines the fair value of stock options on the grant date using a Black-Scholes-Merton option pricing model 
that incorporates expected volatility, expected option life, risk-free interest rates and expected dividend yields. The expected 
volatility is based on implied volatilities from traded options on the Company’s stock and the historical volatility of the 
Company’s common stock over the most recent period generally commensurate with the expected estimated life of each 
respective grant. The expected lives of options are based on the Company’s historical option exercise experience. The Company 
believes that the historical experience method is the best estimate of future exercise patterns. The risk-free interest rates are 
determined using the implied yield available for zero-coupon United States government issues with a remaining term equal to 
the expected life of the grant. The expected dividend yields are based on the approved annual dividend rate in effect and market 
price of the underlying common stock at the time of grant. No assumption for a future dividend rate increase has been included 
unless there is an approved plan to increase the dividend in the near term. 

75

The Company granted 351,000 stock options during 2014. No stock options were granted in 2013 or 2012. The weighted-
average fair value of options granted in 2014 and the weighted-average assumptions used in the Black-Scholes-Merton option 
pricing model for such grants were as follows: 

Dividend Yield
Expected Volatility
Risk-free Interest Rate
Expected Term (in years)
Weighted-average Fair Value of Stock Options Granted

2014

.3%
31.9%
1.9%
6.2
9.61

$

The following table summarizes information about stock options outstanding at December 31, 2014:

Range of Exercise
Prices
$10.01-15.00
  15.01-20.00
  20.01-25.00
  25.01-30.29
  10.01-30.29

Number Outstanding
December 31, 2014
236,250
112,500
7,521
267,243
623,514

Options Outstanding

Weighted Average 
Remaining Contractual
Life 
(in Years)

Options Exercisable

Weighted Average
Exercise Price

Number Exercisable
December 31, 2014

Weighted Average
Exercise Price

$

3.79
5.15
9.85
9.62
6.61

14.11
19.92
24.98
28.65
21.52

$

236,250
52,500
—
—
288,750

14.11
19.92
—
—
15.16

The table below summarizes option activity for the year ended December 31, 2014:

Outstanding at January 1, 2014

Granted
Exercised
Forfeited/expired

Outstanding at December 31, 2014
Expected to Vest at December 31, 2014
Exercisable at December 31, 2014

Options
(In Thousands)
687
351
(307)
(107)
624
323
289

Weighted Average
Exercise Price

Weighted Average
Remaining
Contractual Term
(in Years)

Aggregate
Intrinsic Value
(in Thousands)

Weighted
Average Fair
Value

$

15.95
28.82
15.60
26.72
21.52
27.27
15.16

$

6.61
8.96
4.04

$

5,643
1,065
4,449

8.35
9.81
6.60

The aggregate intrinsic value amounts in the table above represent the closing price of the Company’s common stock on 
December 31, 2014 in excess of the exercise price, multiplied by the number of in-the-money stock options as of that same 
date. Options outstanding that are expected to vest are net of estimated future option forfeitures.

The aggregate intrinsic value of options exercised, which represents the value of the Company’s common stock at the time of 
exercise in excess of the exercise price, was $4.4 million, $11.0 million and $20.0 million in 2014, 2013 and 2012, respectively. 
The total grant-date fair value of options vested was $1.3 million, $2.7 million and $2.2 million in 2014, 2013 and 2012, 
respectively. 

Restricted Stock

Shares of restricted stock or restricted stock units (collectively, “restricted stock”) may be granted to employees and directors 
under the 2001 Incentive Award Plan and typically vest over approximately one to five year periods. Restricted stock grants 
may be subject to one or more objective employment, performance or other forfeiture conditions as established at the time of 
grant. Any shares of restricted stock that are forfeited may again become available for issuance.

The fair value of restricted stock is based on the fair market value of the Company’s common stock on the date of grant. The 
Company recognizes the fair value of time-based restricted stock as compensation expense on a straight-line basis over the 
vesting period. 

In 2011, the Company established a restricted stock program as a component of the 2001 Incentive Award Plan, referred to as 
the Aaron’s Management Performance Plan (“AMP Plan”). Under the AMP Plan, which expired on December 31, 2012, 
restricted shares were granted quarterly to eligible participants upon achievement of certain pre-tax profit and revenue levels by 
the employees’ operating units or the overall Company. Restricted stock granted under the AMP Plan vests over four to five 

76

 
years from the date of grant. Plan participants included certain vice presidents, director level employees and other key 
personnel in the Company’s home office, divisional vice presidents and regional managers. 

During 2012 and 2013, the Company granted performance-based restricted stock to certain executive officers. The 
performance-based restricted stock under this program is released at the completion of a three-year period only upon the 
achievement of specific performance criteria over three annual performance periods. The compensation expense associated with 
these awards is amortized ratably over the vesting period based on the Company’s projected assessment of the level of 
performance that will be achieved and earned.

The Company granted 548,000, 307,000 and 368,000 shares of restricted stock at weighted-average fair values of $29.11, 
$29.23 and $26.08 in 2014, 2013 and 2012, respectively. The following table summarizes information about restricted stock 
activity during 2014:

Non-vested at January 1, 2014

Granted
Vested
Forfeited

Non-vested at December 31, 2014

Restricted Stock
(In Thousands)
682
548
(365)
(167)
698

1

Weighted Average
Fair Value

$

25.77
29.11
24.21
27.69
28.75

1 The outstanding non-vested restricted stock as of December 31, 2014 includes 75,000 shares that are subject to performance 
conditions.

The total vest-date fair value of restricted stock and the performance share units described below that vested during the year 
was $11.1 million, $184,000 and $2.2 million in 2014, 2013 and 2012, respectively. 

Performance Share Units

In 2014, as part of the Company’s long-term incentive compensation program (“LTIP Plan”) and pursuant to the Company’s 
2001 Incentive Award Plan, the Company granted a mix of stock options, time-based restricted stock and performance share 
units to key executives and managers. For performance share units, which are generally settled in stock, the number of shares 
earned is determined at the end of the one-year performance period based upon achievement of certain pre-tax profit and 
revenue levels of the Company. If the performance criteria are met, the award is earned, which is then subject to a holding 
period of two years in order for the shares to be released. The number of performance-based shares which could potentially be 
issued ranges from zero to 200% of the target award.

The compensation expense associated with these awards is amortized ratably over the vesting period based on the Company’s 
projected assessment of the level of performance that will be achieved and earned. In the event the Company determines it is no 
longer probable that the minimum performance criteria specified in the plan will be achieved, all previously recognized 
compensation expense is reversed in the period such a determination is made. 

The following table summarizes information about performance share unit activity during 2014:

Non-vested at January 1, 2014

Granted
Vested
Forfeited/unearned

Non-vested at December 31, 2014

Performance 
Share Units
(In Thousands)

Weighted Average
Fair Value

— $
167
(36)
(20)
111

—
32.14
32.48
32.22
32.01

77

Retirement-Related Modifications

In connection with the retirement of the Company’s founder and Chairman of the Board in 2012, during the year ended 
December 31, 2012, the Company recorded a $10.4 million charge to operating expenses, of which $1.7 million related to the 
accelerated vesting of 75,000 shares of restricted stock and 25,000 stock options. The total incremental cost resulting from the 
modification, due primarily to increases in the Company’s stock price as of the modification date compared to the grant date, 
was $1.2 million in 2012. There were no similar modification charges in 2014 or 2013.

NOTE 12: SEGMENTS

Description of Products and Services of Reportable Segments

As of December 31, 2014, the Company had five operating and reportable segments: Sales and Lease Ownership, Progressive, 
HomeSmart, Franchise and Manufacturing. The results of Progressive, which is presented as a reportable segment, have been 
included in the Company's consolidated results from the April 14, 2014 acquisition date. In January 2014, the Company sold the 
27 Company-operated RIMCO stores and the rights to five franchised stores. In all periods presented, RIMCO has been 
reclassified from the RIMCO segment to Other.

The Aaron’s Sales & Lease Ownership division offers furniture, electronics, appliances and computers to consumers primarily 
on a monthly payment basis with no credit requirements. Progressive is a leading virtual lease-to-own company that provides 
lease-purchase solutions through over 15,000 retail locations. The HomeSmart division was established to offer furniture, 
electronics, appliances and computers to consumers primarily on a weekly payment basis with no credit requirements. The 
Company’s Franchise operation awards franchises and supports franchisees of its sales and lease ownership concept. The 
Manufacturing segment manufactures upholstered furniture and bedding predominantly for use by Company-operated and 
franchised stores. Therefore, the Manufacturing segment's revenues and earnings before income taxes are primarily the result of 
intercompany transactions, substantially all of which revenues and earnings are eliminated through the elimination of 
intersegment revenues and intersegment profit.

Measurement of Segment Profit or Loss and Segment Assets

The Company evaluates performance and allocates resources based on revenue growth and pre-tax profit or loss from 
operations. The accounting policies of the reportable segments are the same as those described in the summary of significant 
accounting policies except that the sales and lease ownership division revenues and certain other items are presented on a cash 
basis. Intersegment sales are completed at internally negotiated amounts. Since the intersegment profit affects inventory 
valuation, depreciation and cost of goods sold are adjusted when intersegment profit is eliminated in consolidation.

Factors Used by Management to Identify the Reportable Segments

The Company’s reportable segments are based on the operations of the Company that the chief operating decision maker 
regularly reviews to analyze performance and allocate resources among business units of the Company.

78

Information on segments and a reconciliation to earnings before income taxes are as follows for the years ended December 31:

(In Thousands)
Revenues From External Customers:
Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing
Other

Revenues of Reportable Segments
Elimination of Intersegment Revenues
Cash to Accrual Adjustments
Total Revenues from External Customers

Earnings (Loss) Before Income Taxes:
Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing
Other

Earnings Before Income Taxes for Reportable Segments
Elimination of Intersegment Profit
Cash to Accrual and Other Adjustments
Total Earnings Before Income Taxes

Assets:

Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing1
Other
Total Assets

2014

2013

2012

$

$

$

$

$

$

2,037,101
549,548
64,276
65,902
104,058
2,969
2,823,854
(102,296)
3,681
2,725,239

140,854
4,603
(2,643)
50,504
860
(75,905)
118,273
(813)
4,244
121,704

1,246,325
858,159
47,585
46,755
23,050
234,970
2,456,844

$

$

$

$

$

$

2,076,269
—
62,840
68,575
106,523
22,158
2,336,365
(103,834)
2,100
2,234,631

183,965
—
(3,428)
54,171
107
(56,114)
178,701
(94)
6,353
184,960

1,431,720
—
47,970
47,788
24,305
275,393
1,827,176

$

$

$

$

$

$

2,068,124
—
55,226
66,655
95,693
19,688
2,305,386
(95,150)
2,591
2,212,827

244,014
—
(6,962)
52,672
382
(12,337)
277,769
(393)
(521)
276,855

1,410,075
—
58,347
53,820
24,787
265,900
1,812,929

1  Includes inventory (principally raw materials and work-in-process) that has been classified within lease merchandise in the 
consolidated balance sheets of $13.2 million, $14.0 million and $14.1 million as of December 31, 2014, 2013 and 2012, 
respectively.

79

(In Thousands)
Depreciation and Amortization:
Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing
Other
Total Depreciation and Amortization

Interest Expense:

Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing
Other
Total Interest Expense

Capital Expenditures:

Sales and Lease Ownership
Progressive
HomeSmart
Franchise
Manufacturing
Other
Total Capital Expenditures

Revenues From Canadian Operations (included in totals above):

Sales and Lease Ownership

Assets From Canadian Operations (included in totals above):

Sales and Lease Ownership

2014

2013

2012

633,119
346,343
22,407
1,599
1,649
13,117
1,018,234

7,834
14,992
922
—
50
(4,583)
19,215

24,135
1,625
1,020
—
1,477
19,308
47,565

$

$

$

$

$

$

639,951
—
23,977
1,781
2,081
17,315
685,105

7,070
—
916
—
80
(2,453)
5,613

30,831
—
994
—
1,531
24,789
58,145

$

$

$

$

$

$

619,133
—
20,482
1,787
4,430
12,503
658,335

7,589
—
846
—
106
(2,149)
6,392

33,460
—
4,121
—
4,493
22,999
65,073

179

$

300

$

308

776

$

1,021

$

1,391

$

$

$

$

$

$

$

$

Revenues in the Other segment are primarily attributable to (i) the RIMCO segment through the date of sale in January 2014 (ii) 
leasing space to unrelated third parties in the corporate headquarters building, (iii) revenues of the Aaron’s Office Furniture 
division through the date of sale in August 2012 and (iv) several minor unrelated activities. The pre-tax losses in the Other 
segment are the result of the activity mentioned above, net of the portion of corporate overhead not allocated to the reportable 
segments for management purposes. 

In 2014, the results of the Company's operating segments were impacted by the following items:

• 

Sales and Lease Ownership earnings before income taxes included $4.8 million of restructuring charges related to the 
Company's strategic decision to close 44 Company-operated stores.

•  Other segment loss before income taxes included $13.7 million in financial and advisory costs related to addressing 

strategic matters, including proxy contests, $4.3 million of restructuring charges in connection with the store closures 
noted above, $9.1 million of charges associated with the retirement of both the Company's Chief Executive Officer and 
Chief Operating Officer, $6.6 million in transaction costs related to the Progressive acquisition and $1.2 million of 
regulatory income that reduced previously recognized regulatory expense upon the resolution of the regulatory 
investigation by the California Attorney General. 

In 2013, the results of the Company's operating segments were impacted by the following items:

•  Other segment loss before income taxes included $28.4 million related to an accrual for loss contingencies for the 
then-pending regulatory investigation by the California Attorney General and $4.9 million related to retirement 
expense and a change in vacation policies. 

80

In 2012, the results of the Company's operating segments were impacted by the following items: 

• 

Sales and Lease Ownership earnings before income taxes included a $35.5 million reversal of a previously accrued 
lawsuit loss contingency.

•  Other segment loss before income taxes included $10.4 million in retirement charges associated with the retirement of 

the Company’s founder and Chairman of the Board. 

NOTE 13: RELATED PARTY TRANSACTIONS

The Company leases certain properties under capital leases with certain related parties that are more fully described in Note 6 
above.

NOTE 14: QUARTERLY FINANCIAL INFORMATION (UNAUDITED)

Certain reclassifications have been made to prior quarters to conform to the current period presentation.

(In Thousands, Except Per Share Data)
Year Ended December 31, 2014
Revenues
Gross Profit *
Earnings Before Income Taxes
Net Earnings
Earnings Per Share
Earnings Per Share Assuming Dilution
Year Ended December 31, 2013
Revenues
Gross Profit *
Earnings Before Income Taxes
Net Earnings
Earnings Per Share
Earnings Per Share Assuming Dilution

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

$

$

$

$

585,423
292,393
60,710
38,339
.53
.53

593,010
302,439
81,042
51,000
.67
.67

$

$

672,510
319,405
13,562
8,505
.12
.12

550,545
282,276
40,387
25,854
.34
.34

$

$

707,564
322,686
13,199
9,295
.13
.13

537,224
265,056
29,420
21,138
.28
.28

759,742
331,837
34,233
22,094
.30
.30

553,852
263,080
34,111
22,674
.30
.30

* Gross profit is the sum of lease revenues and fees, retail sales, and non-retail sales less retail cost of sales, non-retail cost of 

sales, depreciation of lease merchandise and write-offs of lease merchandise.

The comparability of the Company's quarterly financial results during 2014 and 2013 was impacted by certain events, as 
described below on a pre-tax basis:

•  The first quarter of 2014 included an $872,000 charge for financial advisory and legal costs related to addressing 

strategic matters, including proxy contests, and $803,000 in transaction costs related to the Progressive acquisition.

•  The second quarter of 2014 included an additional $12.4 million charge for the financial advisory and legal costs 
related to now-resolved strategic matters, an additional $5.5 million in transaction costs in connection with the 
Progressive acquisition and $2.3 million in leasehold improvement impairment charges related to the closure of 44 
Company-operated stores announced July 15, 2014. 

•  The third quarter of 2014 included an additional $385,000 charge for financial advisory and legal costs related to now-
resolved strategic matters, an additional $6.9 million in restructuring charges related to the store closures noted above, 
$9.1 million due to the retirements of both the Company's Chief Executive Officer and Chief Operating Officer, an 
additional $371,000 in transaction costs related to the acquisition of Progressive and regulatory income of $1.2 million 
that reduced previously recognized regulatory expense upon the resolution of the regulatory investigation by the 
California Attorney General into the Company's leasing, marketing and privacy practices. 

•  The second quarter of 2013 included a $15.0 million charge related to an accrual for loss contingencies for the then-
pending regulatory investigation by the California Attorney General and a $4.9 million charge related to retirement 
expenses and a change in vacation policies. 

•  The third quarter of 2013 included an additional $13.4 million charge related to the then-pending regulatory 

investigation. 

81

NOTE 15: DEFERRED COMPENSATION PLAN

The Aaron’s, Inc. Deferred Compensation Plan is an unfunded, nonqualified deferred compensation plan for a select group of 
management, highly compensated employees and non-employee directors. On a pre-tax basis, eligible employees can defer 
receipt of up to 75% of their base compensation and up to 100% of their incentive pay compensation, and eligible non-
employee directors can defer receipt of up to 100% of both their cash and stock director fees. 

Compensation deferred under the plan is credited to each participant’s deferral account and a deferred compensation liability is 
recorded in accounts payable and accrued expenses in the consolidated balance sheets. The deferred compensation plan liability 
was approximately $12.7 million and $12.6 million as of December 31, 2014 and 2013, respectively. Liabilities under the plan 
are recorded at amounts due to participants, based on the fair value of participants’ selected investments. The Company has 
established a rabbi trust to fund obligations under the plan with Company-owned life insurance. The obligations are unsecured 
general obligations of the Company and the participants have no right, interest or claim in the assets of the Company, except as 
unsecured general creditors. The cash surrender value of these policies totaled $14.5 million and $14.1 million as of 
December 31, 2014 and 2013, respectively, and is included in prepaid expenses and other assets in the consolidated balance 
sheets.

Deferred compensation expense charged to operations for the Company’s matching contributions totaled $89,000, $139,000 and 
$285,000 in 2014, 2013 and 2012, respectively. Benefits of $1.9 million, $1.3 million and $616,000 were paid during the years 
ended December 31, 2014, 2013 and 2012, respectively. 

82

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None.

ITEM 9A. CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

An evaluation of Aaron’s disclosure controls and procedures, as defined in Rule 13a-15(e) and 15d-15(e) under the Securities 
Exchange Act of 1934, was carried out by management, with the participation of the Chief Executive Officer (CEO) and Chief 
Financial Officer (CFO), as of the end of the period covered by this Annual Report on Form 10-K. Based on management’s 
evaluation, the CEO and CFO concluded that the Company’s disclosure controls and procedures were effective as of 
December 31, 2014 to provide reasonable assurance that the objectives of disclosure controls and procedures are met.

Reports of Management and Independent Registered Public Accounting Firm on Internal Control Over Financial 
Reporting

Management has assessed, and the Company’s independent registered public accounting firm, Ernst & Young LLP, has audited, 
the Company’s internal control over financial reporting as of December 31, 2014. The unqualified reports of management and 
Ernst & Young LLP thereon are included in Item 8 of this Annual Report on Form 10-K and are incorporated by reference 
herein.

Changes in Internal Control Over Financial Reporting

There were no changes in the Company’s internal control over financial reporting, as defined in Rule 13a-15(f) under the 
Securities Exchange Act of 1934, during the Company’s fourth fiscal quarter of 2014 that have materially affected, or are 
reasonably likely to materially affect, the Company’s internal control over financial reporting.

ITEM 9B. OTHER INFORMATION

None.

83

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS OF THE REGISTRANT AND CORPORATE GOVERNANCE

The information required in response to this Item is contained under the captions “Executive Officers Who Are Not Directors”, 
“Composition, Meetings and Committees of the Board of Directors” and “Section 16(a) Beneficial Ownership Reporting 
Compliance” in the Proxy Statement to be filed with the SEC pursuant to Regulation 14A. These portions of the Proxy 
Statement are hereby incorporated by reference. 

We have adopted a written code of business conduct and ethics that applies to all our directors, officers and employees, 
including our principal executive officer, principal financial officer, principal accounting officer or controller and other 
executive officers identified pursuant to this Item 10 who perform similar functions, which we refer to as the Selected Officers. 
The code is posted on our website at http://www.aarons.com. We will disclose any material changes in or waivers from our 
code of business conduct and ethics applicable to any Selected Officer on our website at http://www.aarons.com or by filing a 
Form 8-K.

ITEM 11. EXECUTIVE COMPENSATION

The information required in response to this Item is contained under the captions “Compensation Discussion and Analysis,” 
“Summary Compensation Table,” “Grants of Plan Based Awards in Fiscal Year 2014,” “Outstanding Equity Awards at 2014 
Fiscal Year-End,” “Option Exercises and Stock Vested in Fiscal Year 2014,” “Non-Qualified Deferred Compensation as of 
December 31, 2014,” “Potential Payments Upon Termination or Change in Control,” “Non-Management Director 
Compensation in 2014,” “Employment Agreements with Named Executive Officers,” “Executive Bonus Plan,” “Amended and 
Restated 2001 Stock Option and Incentive Award Plan,” “Compensation Committee Interlocks and Insider Participation” and 
“Compensation Committee Report” in the Proxy Statement. These portions of the Proxy Statement are hereby incorporated by 
reference. 

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS

The information required in response to this Item is contained under the captions “Beneficial Ownership of Common Stock” 
and “Securities Authorized for Issuance under Equity Compensation Plans” in the Proxy Statement. These portions of the Proxy 
Statement are hereby incorporated by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required in response to this Item is contained under the captions “Certain Relationships and Related 
Transactions” and “Election of Directors” in the Proxy Statement. These portions of the Proxy Statement are hereby 
incorporated by reference.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required in response to this Item is contained under the caption “Audit Matters” in the Proxy Statement. This 
portion of the Proxy Statement is hereby incorporated by reference.

84

ITEM 15. EXHIBITS, FINANCIAL STATEMENTS and SCHEDULES

a) 1. FINANCIAL STATEMENTS

PART IV

The following financial statements and notes thereto of Aaron’s, Inc. and Subsidiaries, and the related Reports of Independent 
Registered Public Accounting Firm are set forth in Item 8 and Item 9A.

Consolidated Balance Sheets—December 31, 2014 and 2013
Consolidated Statements of Earnings—Years ended December 31, 2014, 2013 and 2012
Consolidated Statement of Comprehensive Income—Years ended December 31, 2014, 2013 and 2012
Consolidated Statements of Shareholders’ Equity—Years ended December 31, 2014, 2013 and 2012
Consolidated Statements of Cash Flows—Years ended December 31, 2014, 2013 and 2012
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm
Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting

2. FINANCIAL STATEMENT SCHEDULES

All schedules for which provision is made in the applicable accounting regulations of the SEC have been omitted because they 
are not applicable or the required information is included in the financial statements or notes thereto.

3. EXHIBITS

EXHIBIT
NO.

DESCRIPTION OF EXHIBIT

2.1†

2.2†

3(i)

3(ii)

4

10.1

10.2

10.3

10.4

Plans of Acquisition
Agreement and Plan of Merger, dated April 14, 2014, by and among the Company, Progressive Finance Holdings,
LLC, Virtual Acquisition Company, LLC, and John W. Robinson, III in his capacity as the representative of the
selling unitholders (incorporated by reference to Exhibit 2.1 of the Registrant's Current Report on Form 8-K filed
with the SEC on April 15, 2014).
Purchase Agreement, dated April 14, 2014, by and among the Company, SP GE VIII-B Progressive Blocker Corp.,
SP SD IV-B Progressive Blocker Corp., Summit Partners Growth Equity Fund VIII-B, L.P., and Summit Partners
Subordinated Debt Fund IV-B, L.P. (incorporated by reference to Exhibit 2.2 of the Registrant's Current Report on
Form 8-K filed with the SEC on April 15, 2014).

Articles of Incorporation and Bylaws
Amended and Restated Articles of Incorporation of Aaron's, Inc. (incorporated by reference to Exhibit 3(i) of the
Registrant's Annual Report on Form 10-K for the year ended December 31, 2013 filed with the SEC on February
24, 2014).
Amended and Restated By-laws of Aaron's, Inc. (incorporated by reference to Exhibit 3.1 of the Registrant's Quarterly 
Report on Form 10-Q for the quarter ended June 30, 2014 filed with the SEC on August 8, 2014).

Instruments Defining the Rights of Security Holders, Including Indentures
Specimen of Form of Stock Certificate Representing Shares of Common Stock of the Registrant, par value $0.50
per share (incorporated by reference to Exhibit 4.1 of the Registrant’s Registration Statement on Form 8-A/A filed
with the SEC on December 10, 2010).

Material Contracts
Loan Agreement between Fort Bend County Industrial Development Corporation and Aaron Rents, Inc. relating to 
the  Industrial  Development  Revenue  Bonds  (Aaron  Rents,  Inc.  Project),  Series  2000  dated  October  1,  2000 
(incorporated by reference to Exhibit 10(m) of the Registrant’s Annual Report on Form 10-K for the year ended 
December 31, 2000 filed with the SEC on March 30, 2001). 
Letter of Credit and Reimbursement Agreement between the Registrant and First Union National Bank dated as of 
October 1, 2000 (incorporated by reference to Exhibit 10(n) of the Registrant’s Annual Report on Form 10-K for the 
year ended December 31, 2000 filed with the SEC on March 30, 2001).
Note Purchase Agreement by and among Aaron’s, Inc. and certain other obligors and the purchasers dated as of July 
5, 2011 and Form of Senior Note (incorporated by reference to Exhibit 10.1 of the Registrant’s Current Report on 
Form 8-K filed with the SEC on July 8, 2011).
Amendment  No.  1  to  Note  Purchase Agreement  by  and  among Aaron’s,  Inc.  and  certain  other  obligors  and  the 
purchasers, dated as of December 19, 2012 (incorporated by reference to Exhibit 10 of the Registrant’s Current Report 
on Form 8-K filed with the SEC on December 26, 2012).

85

10.5

10.6

10.7*

10.8

10.9*

10.10

10.11*

10.12

10.13

10.14

10.15

10.16

10.17

10.18

10.19*

10.20

10.21

Amendment No. 2 to Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and the
purchasers, dated as of October 8, 2013 (incorporated by reference to Exhibit 10.1 of the Registrant’s Current
Report on Form 8-K filed with the SEC on October 15, 2013).
Amendment No. 3 to Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and the
purchasers, dated as of April 14, 2014 and Form of Senior Note (incorporated by reference to Exhibit 10.4 of the
Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2014 filed with the SEC on August 8,
2014).
Amendment No. 4 to Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and the
purchasers, dated as of December 9, 2014.
Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and the purchasers dated as of
April 14, 2014 with respect to $225 million in aggregate principal amount of the Company's 4.75% Series A Senior
Notes due April 14, 2021 and Form of Senior Note (incorporated by reference to Exhibit 10.2 of the Registrant's
Quarterly Report on Form 10-Q for the quarter ended June 30, 2014 filed with the SEC on August 8, 2014).
Amendment No. 1 to Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and the
purchasers dated as of December 9, 2014 with respect to $225 million in aggregate principal amount of the
Company's 4.75% Series A Senior Notes Due April 14, 2021 and Form of Senior Note.
Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and the purchasers dated as of
April 14, 2014 with respect to $75 million in aggregate principal amount of the Company's 4.75% Series B Senior
Notes due April 14, 2021 and Form of Senior Note (incorporated by reference to Exhibit 10.3 of the Registrant's
Quarterly Report on Form 10-Q for the quarter ended June 30, 2014 filed with the SEC on August 8, 2014).
Amendment No. 1 to Note Purchase Agreement by and among Aaron's, Inc. and certain other obligors and
purchasers dated as of December 9, 2014 with respect to $75 million in aggregate principal amount of the
Company's 4.75% Series B Senior Notes due April 14, 2021 and Form of Senior Notes.
Revolving Credit Agreement, dated as of May 23, 2008, among Aaron Rents, Inc., as borrower, the lenders from
time to time party thereto, and SunTrust Bank, as administrative agent (incorporated by reference to Exhibit 10.1 of
the Registrant’s Current Report on Form 8-K filed with the SEC on May 30, 2008).
First Amendment made and entered into on March 31, 2011 to the Revolving Credit Agreement, dated as of May
23, 2008, by and among Aaron's, Inc., each of the other lending institutions party thereto as participants, and
SunTrust Bank as administrative agent for the lenders (incorporated by reference to Exhibit 10.2 of the Registrant’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2001 filed with the SEC on May 4, 2011).
Second Amendment to Revolving Credit Agreement, by and among Aaron's, Inc., as borrower, SunTrust Bank, as
administrative agent, and each of the other financial institutions party thereto as lenders, dated as of May 18, 2011
(incorporated by reference to Exhibit 10.1 of the Registrant’s Current Report on Form 8-K, filed with the SEC on
May 24, 2011).
Third Amendment made and entered into as of July 1, 2011 to Revolving Credit Agreement dated as of May 23,
2008 by and among Aaron's, Inc., the several banks and other financial institutions from time to time party thereto
and SunTrust Bank as administrative agent (incorporated by reference to Exhibit 10.3 of the Registrant’s Current
Report on Form 8-K filed with the SEC on July 8, 2011).
Fourth Amendment to Revolving Credit Agreement, by and among Aaron's, Inc., as borrower, SunTrust Bank, as
administrative agent, and each of the lending institutions party thereto as lenders, dated as of December 13, 2012
(incorporated by reference to Exhibit 10.1 of the Registrant’s Current Report on Form 8-K filed with the SEC on
December 19, 2012).
Fifth Amendment to Revolving Credit Agreement, by and among Aaron's, Inc., as borrower, SunTrust Bank, as
administrative agent, and each of the lending institutions party thereto as lenders, dated as of October 8, 2013
(incorporated by reference to Exhibit 10.2 of the Registrant’s Current Report on Form 8-K filed with the SEC on
October 15, 2013).
Amended and Restated Revolving Credit and Term Loan Agreement, by and among Aaron's, Inc., as borrower, the
several banks and other financial institutions from time to time party thereto and SunTrust Bank as administrative
agent, dated as of April 14, 2014 (incorporated by reference to Exhibit 10.1 of the Registrant's Quarterly Report on
Form 10-Q for the quarter ended June 30, 2014 filed with the SEC on August 8, 2014).
First Amendment to Amended and Restated Revolving Credit and Term Loan Agreement, by and among Aaron's,
Inc., as borrower, the several banks and other financial institutions from time to time party thereto and SunTrust
Bank as administrative agent, dated December 9, 2014.
Second Amended and Restated Loan Facility Agreement and Guaranty, by and among Aaron's, Inc., SunTrust
Bank, as servicer, and the other financial institutions party thereto as participants, dated as of June 18, 2010
(incorporated by reference to Exhibit 10.1 of the Registrant’s Current Report on Form 8-K, filed with the SEC on
June 24, 2010).
First Amendment made and entered into as of March 31, 2011 to the Second Amended and Restated Loan Facility
Agreement and Guaranty, dated as of June 18, 2010, by and among Aaron's, Inc. as sponsor, each of the other
lending institutions party thereto as participants, and SunTrust Bank as servicer (incorporated by reference to
Exhibit 10.1 of the Registrant’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2011 filed with
the SEC on May 4, 2011).

86

10.22

10.23

10.24

10.25

10.26

10.27

10.28

10.29*

10.30

10.31

10.32

10.33

10.34

10.35

10.36

10.37

10.38

10.39

Second Amendment to Second Amended and Restated Loan Facility Agreement and Guaranty, by and among
Aaron's, Inc., as sponsor, SunTrust Bank, as servicer, and each of the other financial institutions party thereto as
participants, dated as of May 18, 2011 (incorporated by reference to Exhibit 10.2 of the Registrant’s Current Report
on Form 8-K filed with the SEC on May 24, 2011).
Third Amendment made and entered into as of July 1, 2011 to Second Amended and Restated Loan Facility
Agreement and Guaranty dated as of June 18, 2010 by and among Aaron's, Inc. as sponsor, SunTrust Bank and
each of the other lending institutions party thereto as participants, and SunTrust Bank as servicer (incorporated by
reference to Exhibit 10.4 of the Registrant’s Current Report on From 8-K filed with July 8, 2011).
Fourth Amendment made and entered into as of May 16, 2012 to Second Amended and Restated Loan Facility
Agreement and Guarantee dated as of June 18, 2010 by and among Aaron's, Inc. as sponsor, SunTrust Bank and
each of the other lending institutions party thereto as participants, and SunTrust Bank as servicer (incorporated by
reference to Exhibit 10.41 of the Registrant’s Annual Report on Form 10-K for the year ended December 31, 2012
filed with the SEC on February 22, 2013).

Fifth Amendment to Second Amended and Restated Loan Facility Agreement and Guaranty, by and among Aaron's,
Inc., as sponsor, SunTrust Bank, as servicer, and each of the other financial institutions party thereto as participants,
dated as of December 13, 2012 (incorporated by reference to Exhibit 10.2 of the Registrant’s Current Report on
Form 8-K filed with the SEC on December 19, 2012).
Sixth Amendment to Second Amended and Restated Loan Facility Agreement and Guaranty, by and among
Aaron's, Inc., as sponsor, SunTrust Bank, as servicer, and each of the other financial institutions party thereto as
participants, dated as of October 8, 2013 (incorporated by reference to Exhibit 10.3 of the Registrant’s Current
Report on Form 8-K filed with the SEC on October 15, 2013).
Seventh Amendment to Second Amended and Restated Loan Facility Agreement and Guaranty, by and among Aaron's, 
Inc. as sponsor, SunTrust Bank, as servicer, and each of the other financial institutions party thereto as participants, 
dated as of December 12, 2013 (incorporated by reference to Exhibit 10.1 of the Registrant's Current Report on Form 
8-K filed with the SEC on December 18, 2013). 
Third Amended and Restated Loan Facility Agreement and Guaranty, by and among Aaron's, Inc. as sponsor,
SunTrust Bank, as servicer, and each of the other lending institutions party thereto as participants, dated as of April
14, 2014 (incorporated by reference to Exhibit 10.5 of the Registrant's Quarterly Report on Form 10-Q for the
quarter ended June 30, 2014 filed with the SEC on August 8, 2014).
First Amendment to the Third Amended and Restated Loan Facility Agreement and Guaranty among Aaron's, Inc.
as sponsor, SunTrust Bank, as servicer, and each of the other lending institutions party thereto as participants, dated
December 9, 2014.
Fixed Dollar Discounted Accelerated Share Repurchase Agreement, dated December 3, 2013, by and between Aaron's, 
Inc. and Wells Fargo Securities, LLC. (incorporated by reference to Exhibit 10.40 of the Registrant's Annual Report 
on Form 10-K for the year ended December 31, 2013 filed with the SEC February 24, 2014). 
Agreement, dated as of May 13, 2014, by and among Aaron's, Inc., Vintage Capital Management, L.L.C., Kahn Capital 
Management, L.L.C., Brian R. Kahn, and Matthew E. Avril (incorporated by reference to Exhibit 10.1 of the Registrant's 
Current Report on Form 8-K filed with the SEC on May 14, 2014).

Management Contracts and Compensatory Plans or Arrangements
Aaron’s, Inc. Employees Retirement Plan and Trust, as amended and restated (incorporated by reference to Exhibit
99.3 of the Registrant’s Registration Statement on Form S-8 (333-171113) filed with the SEC on December 10,
2010).
Amendment No. 1 to the Aaron's, Inc. Employees Retirement Plan and Trust, as amended and restated, dated as of
December 1, 2011 (incorporated by reference to Exhibit 10.1 of the Registrant’s Quarterly Report on Form 10-Q
for the quarter ended June 30, 2013 filed with the SEC on August 2, 2013).
Amendment No. 2 to the Aaron's, Inc. Employees Retirement Plan and Trust, as amended and restated, dated as of
December 29, 2011 (incorporated by reference to Exhibit 10.2 of the Registrant’s Quarterly Report on Form 10-Q
for the quarter ended June 30, 2013 filed with the SEC on August 2, 2013).
Amendment No. 3 to the Aaron's, Inc. Employees Retirement Plan and Trust, as amended and restated, dated as of
December 31, 2012 (incorporated by reference to Exhibit 10.3 of the Registrant’s Quarterly Report on Form 10-Q
for the quarter ended June 30, 2013 filed with the SEC on August 2, 2013).
Amended and Restated Aaron Rents, Inc. 2001 Stock Option and Incentive Award Plan (incorporated by reference to 
Exhibit 10.1 to the Registrant’s Current Report on Form 8-K filed with the SEC on April 10, 2009).
Form of Restricted Stock Unit Award Agreement for awards made prior to February 2014 (incorporated by reference 
to Exhibit 10.1 to the Registrant's Quarterly Report on From 10-Q for the quarter ended March 31, 2012 filed with 
the SEC on May 8, 2012).
Form of Option Award Agreement for awards made prior to February 2014 (incorporated by reference to Exhibit 10.28 
of the Registrant's Annual Report on form 10-K for the year ended December 31, 2013 filed with the SEC on February 
24, 2013).
Form of Restricted Stock Unit Award for awards made in or after February 2014 (incorporated by reference to Exhibit 
10.29 of the Registrant's Annual Report on form 10-K for the year ended December 31, 2013 filed with the SEC on 
February 24, 2013).

87

10.40

10.41

10.42

10.43

10.44

10.45

10.46

10.47*
10.48

10.49

10.50

10.51

10.52

10.53

21*
23*
31.1*

31.2*

32.1*

32.2*

101

Form of Option Award Agreement for awards made in or after February 2014(incorporated by reference to Exhibit 
10.30 of the Registrant's Annual Report on form 10-K for the year ended December 31, 2013 filed with the SEC on 
February 24, 2013).
Form of Performance Share Award Agreement for awards made in or after February 2014 (incorporated by reference 
to Exhibit 10.31 of the Registrant's Annual Report on form 10-K for the year ended December 31, 2013 filed with the 
SEC on February 24, 2013).
Aaron's  Management  Performance  Plan  (Summary  of  terms  for  Home  Office  Vice  Presidents)  (incorporated  by 
reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K filed with the SEC on August 5, 2011).
Aaron's, Inc. 2001 Stock Option and Incentive Award Plan Master Restricted Stock Unit Agreement (Aaron's
Management Performance Plan) (incorporated by reference to Exhibit 10.2 of the Registrant's Current Report on
Form 8-K filed with the SEC on August 5, 2011).
Aaron's, Inc. Deferred Compensation Plan Master Plan Document, Effective July 1, 2009 (incorporated by
reference to Exhibit 10.1 of the Registrant's Current Report on Form 8-K filed with the SEC on June 12, 2009).
Employment Agreement, dated as of April 18, 2012, by and between Aaron's, Inc. and Ronald W. Allen
(incorporated by reference to Exhibit 10.1 of the Registrant's Current Report on Form 8-K filed with the SEC on
April 24, 2012).
Employment Agreement, dated as of April 18, 2012, by and between Aaron's, Inc. and Gilbert L. Danielson
(incorporated by reference to Exhibit 10.2 of the Registrant's Current Report on Form 8-K filed with the SEC on
April 24, 2012).
Employment Agreement, dated as of November 10, 2014, by and between Aaron's, Inc. and John W. Robinson.
Executive Severance Pay Plan of Aaron's, Inc. (incorporated by reference to Exhibit 10.1 of the Registrant's Current 
Report on Form 8-K filed with the SEC on January 31, 2014).
Separation Agreement, dated as of May 1, 2013, by and between Aaron's, Inc. and William K. Butler (incorporated 
by reference to Exhibit 10.4 of the Registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 
filed with the SEC on August 2, 2013).
Waiver and Release Agreement between Aaron's, Inc. and David L. Buck, dated August 22, 2014 (incorporated by 
reference to Exhibit 10.1 of the Registrant's Current Report on Form 8-K filed with the SEC on August 26, 2014).
Separation Agreement between Aaron's, Inc. and K. Todd Evans dated as of April 2, 2014 (incorporated by
reference to Exhibit 10.1 of the Registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2014
filed with the SEC May 5, 2014).
Retirement Agreement between Aaron's, Inc. and R. Charles Loudermilk, Sr., dated August 24, 2012 (incorporated 
by reference to Exhibit 10.1 of the Registrant's Current Report on Form 8-K filed with the SEC on August 30, 2012).
Form of Indemnification Agreement (incorporated by reference to Exhibit 10.2 of the Registrant's Current Report on 
Form 8-K filed with the SEC on May 14, 2014).

Other Exhibits and Certifications
Subsidiaries of the Registrant.
Consent of Ernst & Young LLP.
Certification of the Chief Executive Officer of Aaron's, Inc. pursuant to Section 302 of the Sarbanes-Oxley Act of
2002.
Certification of the Chief Financial Officer of Aaron's, Inc. pursuant to Section 302 of the Sarbanes-Oxley Act of
2002.
Certification of the Chief Executive Officer of Aaron's, Inc. furnished herewith pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002.
Certification of the Chief Financial Officer of Aaron's, Inc. furnished herewith pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002.
The following financial information from Aaron's, Inc. Annual Report on Form 10-K for the year ended December 
31,  2014,  formatted  in  XBRL  (eXtensible  Business  Reporting  Language):  (i)  Consolidated  Balance  Sheets  as  of 
December 31, 2014 and December 31, 2013, (ii) Consolidated Statements of Earnings for the Years ended December 
31, 2014, 2013 and 2012, (iii) Consolidated Statements of Comprehensive Income for the Years ended December 31, 
2014, 2013 and 2012, (iv) Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013 and 
2012, (v) Consolidated Statements of Shareholder's Equity for the Years ended December 31, 2014, 2013 and 2012 
and (v) the Notes to Consolidated Financial Statements.

†   The Company hereby agrees to furnish supplementally a copy of any omitted schedule or exhibit to the SEC upon the

request of the SEC.

*   Filed herewith.

(b) EXHIBITS

The exhibits listed in Item 15(a)(3) are included elsewhere in this Report.

(c) FINANCIAL STATEMENTS AND SCHEDULES

The financial statements listed in Item 15(a)(1) are included in Item 8 in this Report.

88

Pursuant to the requirements of Section 13 or 15 (d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on March 2, 2015.

SIGNATURES

AARON’S, INC.

By:

/s/ GILBERT L. DANIELSON
Gilbert L. Danielson
Executive Vice President, Chief Financial Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities indicated on March 2, 2015.

SIGNATURE

/s/ JOHN W. ROBINSON, III
John W. Robinson III

/s/ GILBERT L. DANIELSON
Gilbert L. Danielson

/s/ ROBERT P. SINCLAIR, JR.
Robert P. Sinclair, Jr.

/s/ MATTHEW E. AVRIL
Matthew E. Avril

/s/ LEO BENATAR
Leo Benatar

/s/ KATHY T. BETTY
Kathy T. Betty

/s/ CYNTHIA N. DAY
Cynthia N. Day

/s/ HUBERT L. HARRIS, JR.
Hubert L. Harris, Jr.

/s/ BRIAN R. KAHN
Brian R. Kahn 

/s/ DAVID L. KOLB
David L. Kolb

/s/ EUGENE H. LOCKHART
Eugene H. Lockhart

/s/ RAY M. ROBINSON
Ray M. Robinson

TITLE

Chief Executive Officer and Director 
(Principal Executive Officer)

Executive Vice President, Chief Financial Officer
(Principal Financial Officer)

Vice President, Corporate Controller 
(Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

Director

Director

Director

89

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Comparison of 5 Year Cumulative Total Return*
Among Aaron’s, Inc., the S&P Midcap 400 Index, and S&P 400 Retailing Index

*$100 invested on 12/31/09 in stock or index, including reinvestment of dividends.
Fiscal year ending December 31.
Copyright© 2014 S&P, a division of The McGraw-Hill Companies Inc. All rights reserved.

The line graph above and the table below compare, for the last five fiscal years of the Company, the 
yearly percentage change in the cumulative total shareholder returns (assuming reinvestment of 
dividends) on the Company’s common stock with that of the S&P Midcap 400 Index and the S&P 400 
Retailing Index.

Aaron’s, Inc. 
S&P Midcap 400 
S&P 400 Retailing Index 

12/09 
100.00 
100.00 
100.00 

12/10 
136.35 
126.64 
134.69 

12/11 
178.79 
124.45 
140.32 

12/12 
189.94 
146.69 
159.75 

12/13 
197.97 
195.84 
191.12 

12/14
206.45
214.97
215.14

Copyright© 2014 Standard & Poor’s, a division of The McGraw-Hill Companies Inc. All rights reserved. 
(www.researchdatagroup.com/S&P.htm)

 
 
Board of Directors
Ray M. Robinson
Chairman
President Emeritus
East	Lake	Golf	Club	and	
Vice	Chairman,	East	Lake	
Community Foundation

John W. Robinson III
Chief	Executive	Officer,
Aaron’s,	Inc.

Matthew E. Avril
Former	President,
Starwood	Resorts	and	Hotels	
Worldwide,	Inc.

Leo Benatar
Principal,
Benatar & Associates

Kathy T. Betty
Former	Owner,
WNBA’s	Atlanta	Dream

Cynthia N. Day
President and Chief Executive 
Officer,
Citizens	Trust	Bank

Hubert L. Harris, Jr.
Retired	Chief	Executive	Officer,
Invesco North America

Brian R. Kahn
Managing	Partner,
Vintage Capital Management

David L. Kolb
Retired Chairman and Chief 
Executive	Officer,
Mohawk	Industries,	Inc.

H. Eugene Lockhart
Partner	and	Senior	Advisor,
General Atlantic LLC

Chairman Emeritus
R. Charles Loudermilk, Sr.
Founder,	Aaron’s,	Inc.

* Executive Officer

Officers and 
Management

Corporate
John W. Robinson III*
Chief Executive Officer

Sharon J. Lawrence
Vice	President,	Finance

Kimberly R. Rivera
Vice	President,	Learning	and	
Development

Martin C. Fontela
Vice	President,	New	York	
Operations

Justin L. Hafer
Vice	President,	Mississippi	
Valley Operations

Steven A. Michaels*
President

financial highlights

Kevin J. Hrvatin
Vice	President,	Western	
Operations

Kirby M. Salgado
Vice	President,	 
Merchandising

Gilbert L. Danielson*
Executive	Vice	President,	 
Chief Financial Officer

Robert P. Sinclair, Jr.*
Vice	President,	Corporate	
Controller

(Dollar Amounts in Thousands,  
Except Per Share Data) 

Robert W. Kamerschen*
Executive	Vice	President,	
General Counsel and 
Revenues	
Corporate Secretary

OPERATING RESULTS

John T. Trainor*
Vice	President,	Chief	
Information Officer

Earnings	Before	Income	Taxes	

James L. Cates*
Senior	Vice	President,	Risk	
Management

Net	Earnings	

Earnings	Per	Share	

Aaron’s Sales & Lease 
Ownership
Tristan J. Montanero*
Senior	Vice	President,	
Operations

1.08	

1.08	

Earnings	Per	Share	Assuming	Dilution	

Michael P. Ryan*
Senior	Vice	President,	
Operations

D. Chad Strickland*
Senior	Vice	President,	
Associate Resources

FINANCIAL POSITION

Total	Assets	

Jeannie M. Cave
Vice	President,	Real	Estate	and	
Construction

Lease	Merchandise,	Net	

Debt	

Shareholders’	Equity	

Andrea P. Freeman
Vice	President,	Marketing

Scott L. Harvey
Vice	President,	Franchise	
Operations

Company-operated	

Franchised*	

Michael W. Jarnagin
Vice	President,	Manufacturing

Debt	to	Capitalization	

David T. Bier
Vice	President,	Great	Lakes	
STORES OPEN AT YEAR-END
Operations

Joseph N. Fedorchak
Vice	President,	Eastern	
Operations

PROGRESSIVE ACTIVE RETAIL DOORS**	

Gregory G. Bellof
Vice	President,	The	Carolinas	
Operations

606,082	

1,223,521	

Year Ended 
December 31, 
2014 

Steven O. Jackson
Vice	President,	Central	
Operations

Year Ended
December 31, 
2013

Ryan E. Malone
Vice	President,	Southwestern	
Operations

$2,234,631

$2,725,239	

121,704	

78,233	

184,960

Jason M. McFarland
Vice	President,	Mid-American	
Operations

120,666

1.59

1.58

Samuel D. Murdock
Vice	President,	Midwest	
Operations

$2,456,844	

1,087,032	

$1,827,176

Brock M. Roberts
Vice	President,	Northeastern	
Operations

869,725

142,704

1,139,963

Henri G. Rogers
Vice	President,	Northern	
Operations

11.1%

33.1%	

Tracey L. Whiston
Vice	President,	Divisional	
1,370
Controller

781

1,326	

782	

12,307	

9,818

James C. Johnson
Vice	President,	Internal	Audit

Aaron’s, Inc.

*  Aaron’s Sales & Lease Ownership and HomeSmart franchised stores are not owned or operated by 

**  An active door is a retail location which did at least one transaction during the fourth quarter of 

Progressive Leasing
Ryan K. Woodley*
Executive Vice President and 
Chief Executive Officer

each year shown. Aaron’s, Inc. acquired Progressive Leasing on April 14, 2014; Progressive was not 
part of Aaron’s, Inc. at December 31, 2013. 

Frank W. Laura
Chief Information Officer

Curtis L. Doman
Chief Technology Officer

This annual report to shareholders contains forward-looking statements, including forecasts 
Ryan J. Ray
of our future performance. These statements are subject to the cautionary statements 
Chief Operations Officer
regarding forward-looking statements on page 3 of our 2014 annual report on Form 10-K 
included with this annual report to shareholders.

Marvin A. Fentress
General Counsel and Chief 
Compliance Officer

Blake W. Wakefield
President and Chief  
Revenue Officer

Michael T. Jeffcoat
Chief Financial Officer

 
309 E. Paces Ferry Rd., N.E. 
Atlanta, Georgia 30305-2377 
(404) 231-0011 
www.aarons.com 
www.investor.aarons.com