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Accord Financial

acd · TSX Financial Services
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Sector Financial Services
Industry Financial - Credit Services
Employees 51-200
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FY2019 Annual Report · Accord Financial
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A n n u a l   R e p o r t   2 0 1 9

Simplified | Dynamic | Streamlined

Simplified | Dynamic | Streamlined

After successfully completing a five-year transformation

into a streamlined commercial finance powerhouse,

we took the opportunity to capture Accord’s new spirit

in a redesigned logo and visual system. 

The vertical chevron echoes the “A” in Accord, which

has been the cornerstone of our logo since 1978. 

This dynamic icon communicates a renewed sense 

of confidence, energy and progress. As we simplify 

As the pace of change accelerates, unlocking 

access to capital, the skyward orientation reflects 

opportunity takes more than ambition; it takes 

our promise to help clients thrive. The font is simple

financial strength, deep insight, and a relentless 

and sophisticated, and like Accord, positioned for 

pursuit of simplicity. Every one of our clients 

the future.

presents a unique challenge and opportunity, but

our promise never wavers – to simplify access to

The logo also stands alone with no slogan. After 42 years

capital so our clients can thrive. 

of outstanding performance, the strength of our brand

needs no description. 

After a period of evolution, acquisitions and growth,

Accord has emerged as North America’s most dynamic

commercial finance company. This means we challenge

the status quo; we keep a close eye on changes and

trends within our markets, as well as seismic shifts 

in technology, culture and demographics, with a

view to make relevant connections and identify 

new opportunities.

Our strategic focus is to align Accord’s complementary

businesses around a singular vision and deliver

seamless service to the different markets we serve.

We’re 100% focused on being the best in North America

at supporting promising companies with the capital

they need to reach their potential. This starts with

streamlined service from first point of contact through

the life of each client relationship.

Table of Contents

Inside front cover We Help | Clients Thrive     
01         Three Year Financial Highlights Summary
02     Letter To Our Shareholders
04         Management’s Discussion and Analysis                
26         Ten Year Financial Summary 2010-2019
27     Complete Spectrum of Financing Solutions                      
28         Management’s Report to the Shareholders        
29         Independent Auditors’ Report to the Shareholders
32         Consolidated Statements of Financial Position
33         Consolidated Statements of Earnings
33         Consolidated Statements of Comprehensive Income    
34         Consolidated Statements of Changes in Equity
35         Consolidated Statements of Cash Flows              
36         Notes to Consolidated Financial Statements
Inside back cover Corporate Information        

We Help  | Clients Thrive

EXPERIENCE

DEDICATION

We’re driven by seeing our clients thrive. That’s

In an on-demand economy, where money is 

why Accord has assembled the industry’s 

a commodity, Accord stands out as a trusted

foremost team of experts who are committed

partner. Just like our clients, we’re constantly

to building long lasting relationships and 

evolving, thinking of new ways to create 

passionate about finding solutions to unlock

superior client experiences. We work hard to

our clients’ potential. Unrivalled experience 

understand our clients’ specific needs and 

allows us to continually enhance our range of

integrate into their lives seamlessly—quickly,

solutions and tailor our services to client needs

simply and through the channels they use—

in real time. Forty-two years of success allows

offering tailored solutions designed to help

us to serve a broad base of the continent’s

them unlock their potential. And exceptional 

most vital industries with confidence.

financial strength means we deliver on 

our commitments.

INSIGHTS

SERVICE

With forty-two years of continuous learning

Everything we do is focused on helping our

behind us, Accord offers a unique level of 

clients succeed. We work hard to understand

insight into industry and company-specific

each client’s specific needs – we listen, 

challenges. We use that insight, combined

collaborate, innovate and deliver. From the 

with obsessive market sensitivity, to keep our

moment of first contact, Accord offers 

solutions and pricing at the leading edge of

frictionless service integrated seamlessly at

the industry. And we always keep an open

every touchpoint. And we never stop improving,

mind, tailoring flexible solutions to the distinct

continuously finding new ways to streamline

challenges and opportunities our clients face.

and simplify. The combination of strength and

Backed by financial strength, deep insights

integrity means we honor our commitments;

unlock real potential.

our word is our bond, we never waver. 

Simplified

“Having worked with Accord on a number of transactions over several

years, we have found them to be a creative and flexible partner in serving

our clients’ financing needs. An example of this was a transaction involving

the sale of a company in the industrial services sector, which needed its

defaulted bank debt to be refinanced prior to being sold. Accord provided

the flexible capital needed to complete the refinancing in a timely fashion,

which relieved the threat to our client of the bank acting on its default,

and resulted in a highly successful sale of the company.”

~ Rich Messina, President
The Benchmark Company 

Dynamic

“We are excited about this new relationship with Accord CapX and the

continuation of our long-term partnership with Accord Financial, who has

supported Javo Beverage as a lender since 2009. We appreciate Accord’s

readiness to support us with the capital needed to fuel our future growth

objectives. This expansion into a second facility will support the growth

of our existing and prospective customers, further expand our reach to

the East Coast, and broaden our product portfolio in the coffee, tea, and

botanical segment of the food and beverage industry.”

~ Dennis Riley, President and CEO
Javo Beverage Company

Streamlined

“Eska and Accord have been business partners since April 2012, and we

continue to enjoy a successful and beneficial relationship. Operationally,

the Accord team collaborates with our own internal finance team to 

deliver best in class collections, credit analysis and problem resolution.

Reporting requirements are streamlined and automated, avoiding

burdensome administration and supporting our business efficiencies.

The Accord management team is knowledgeable, professional and 

100

80

60

92.5

75.7

89.8

76.4

73.1

47.9

61.3

53.4

40

44.6

47.4

20

0

10   11   12   13   14    15   16   17   18   19

Shareholders’ Equity
(in millions of dollars)

Shareholders’ equity increased to a
record $92.5 million at December 31,
2019. Book value per share was $10.77
at December 31, 2019.

20

18.2

16.8

15

10

5

0

13.6

13.1

13.1

12.8

12.1

9.0

7.1

8.0

10   11   12   13   14    15   16   17   18  19

Return on 
Average Equity
(as a percent per annum of average equity)

Return on average equity (“ROE”) 
decreased to 7.1% in 2019 on reduced
earnings.

9.60

9.20

10.07

9.35

8.99

9.09

7.50

6.87

7.86

7.00

12

10

8

6

4

2

0

supportive of Eska’s goals and provides solutions which are flexible and

10   11   12   13   14    15   16   17   18   19

relevant to our business and change as we do.”

~ Mario Ricci, CFO
Eska Inc. 

Share Price
(at close on December 31)

Accord’s share price closed 2019 
at $10.07.

Three Year Financial 
Highlights Summary

                                                                                                                                                                        2019                                    2018                                    2017

Operating Data
Years ended December 31 
(in thousands of dollars except where indicated)

Revenue                                                                                                                  $         56,175                    $          46,927                    $          31,409
Net earnings attributable to shareholders                                                             6,444                                10,356                                  6,0 1 0
Adjusted net earnings                                                                                                      4,939                                10,840                                   7,005
Return on average equity                                                                                               7.1%                                 12.8%                                    8.0%
Adjusted return on average equity                                                                             5.4%                                 13.4%                                    9.3%

Financial Position Data
At December 31 (in thousands of dollars) 

Average funds employed (during the year)                                             $      378,243                    $       270,900                    $       181,052
Total assets                                                                                                                     406,214                              373,783                              251,020
Shareholders' equity                                                                                                    92,515                               89,818                                76,448

Common Share Data 
(per common share)

Earnings per share - basic and diluted                                                      $              0.76                    $               1.24                    $               0.72
Adjusted earnings per share - basic and diluted                                                    0.58                                     1.30                                     0.84
Dividends paid                                                                                                                      0.36                                     0.36                                     0.36
Share price - high                                                                                                              10.42                                   10.45                                     9.55
  - low                                                                                                                   8.37                                     8.22                                     8.40
        - close at December 31                                                                           10.07                                     9.09                                     9.20
Book value per share at December 31                                                                      10.77                                   10.66                                     9.20

The Company’s financial statements have been prepared in accordance with IFRS. The Company uses a number of other financial measures to monitor its performance
and believes that these measures may be useful to investors in evaluating the Company’s operating performance and financial position. These measures may not have
standardized meanings or computations as prescribed by IFRS that would ensure consistency between companies using these measures and are, therefore, considered
to be non-IFRS measures. The non-IFRS measures presented in the Three Year Financial Highlights Summary, Ten Year Financial Summary, Letter to Our Shareholders and
in the Management’s Discussion and Analysis are summarized on pages 4, 5, and 6 of this Annual Report. Such non-IFRS measures include adjusted net earnings, adjusted
earnings per share, book value per share, return on average equity, adjusted return on average equity, average funds employed etc. Please refer to pages 4, 5 and 6. 

60

50

40

30

20

10

5

0

56.2

46.9

31.4

28.4

31.6

30.2

31.4

28.5

25.9

26.1

10   11   12   13   14    15   16   17   18  19

150

120

90

60

30

0

124

105

88

85

80

83

79

76

72

76

10   11   12   13   14    15   16   17   18  19

12

10

8

6

4

2

0

8.24

7.59

10.36

8.76

6.57

6.88

6.38

6.54

6.44

6.01

10   11   12   13   14    15   16   17   18  19

Revenue
(in millions of dollars)

Revenue reached a record $56.2 million 
in 2019, up 20% from 2018.

Diluted Earnings per
Share

2019 diluted earnings per share were 
76 cents, while adjusted diluted EPS 
were 58 cents.

Net Earnings
(in millions of dollars)

Net earnings decreased to $6.4 million
in 2019. Adjusted net earnings were 
$4.9 million.

Annual Report 2019                                                                                                                                                                                                            1

 
 
Letter to Our Shareholders

This time last year we had just closed the books on 2018, Accord’s best year
ever. I wrote about our long-time pattern of evolution, specifically Accord’s 
five-year transformation into a multi-faceted, dynamic commercial finance
company, positioned to confidently lend up and down a company’s balance
sheet. After years of acquisitions, product development and key hires, we 
powered through 2019 with all the puzzle pieces in place. 

Our focus for 2019 was to pull our complementary businesses into a unified
commercial finance powerhouse aligned around a singular mission: to simplify
access to capital so our clients can thrive. Given Accord’s dramatic evolution,
from receivables finance to broad-based commercial finance, our presentation
to key markets was less than consistent, and certainly not simple. We made 
terrific strides in this regard, embarking on a three-year plan to modernize key
functions, built out core teams, and streamline the way we engage with our most
important markets. While still in the early stages, our “collection of boutiques”
is combining neatly into a cohesive platform, with the aim to deliver seamless
service from first point of contact through the life of each client relationship. 

While I am pleased to report this progress in executing our business strategy,
our 2019 financial results fell short of expectations. We booked a significant 
account write-down in the fourth quarter, which brought full year earnings
lower compared to 2018. The provision for losses is one of three key figures 
we keep a close eye on, I'll touch on all three here.

The overall loan portfolio saw strong growth, with total funds employed of
$373 million at year end. Average funds employed over the year reached an
all-time high of $378 million; this is the key number, along with average yield, that
drives revenue. Not surprisingly, revenue also hit an all-time high of $56 million.
This top line performance was strong proof that our strategic plan is working. 

Less prominent in our financial statements is Accord’s steadily improving 
operating efficiency. We closely monitor our general and administrative expenses
as a percentage of total revenues, which provides a measure of how efficient we
are at managing a growing business. Better operating efficiency means we convert
a greater percentage of revenue to shareholder earnings as the portfolio grows.
Three years ago, in 2016, we spent 62% of revenue on overhead. In 2019 that
number declined to 48%. Scale is important in this business, and we continue
to make progress on that front.

Simon Hitzig

Ken Hitzig

2                                                                                                                                                                                                       Accord Financial Corp.

And finally, with the significant account write-down in the
fourth quarter, Accord’s provision for loan losses clocked
in at 1.9% of our average portfolio, which exceeds our 
internal benchmark of 1.0%. This number is not only
conspicuous, driving full-year earnings down 38% year-
over-year, but also very disappointing. We take pride in
our conservative approach to underwriting, and this year
failed to deliver as promised. We are working hard to
mitigate the loss and maximize our recovery from this
challenging account in 2020. As always, this involves
careful assessment of our collateral measured against
other more creative ways of exiting our positions. We will
report back at the end of the first quarter of 2020.  

As we work through this challenging loan, we took the
opportunity to recalibrate several key processes, including
tighter checks and balances in the loan approval process,
and enhanced early warning protocol when clients under
perform. Even with forty-two years of excellent loan loss
experience behind us, we found ways to improve. 

These three metrics tell a story about the past and future.
The loan losses tell a story about what happened to an
account that went sideways in the fourth quarter. In 
contrast, portfolio growth is a harbinger of positive news
to come. We enter 2020 with a strong and growing 
portfolio, which drives revenue. And operating efficiency
continues a long-term trend in the right direction. Accord’s
platform is positioned for continued growth, with revenues
set to grow faster than overhead.

During 2019, Accord made progress on key measures of
shareholder value. Earnings per share in 2019 of $0.76
boosted book value per share up to $10.77 compared to
$10.66 a year ago. Accord’s share price closed the year at
$10.07 on the Toronto Stock Exchange. Four quarterly
dividends of nine cents per share were paid in 2019 
extending our unbroken string of dividend payments 
to 33 years.

Here are some of the 2019’s financial highlights:

• Year-end funds employed increased 10% from $339 

million at Dec. 31, 2018 to $373 million at Dec. 31, 2019.

• Average funds employed rose 39% to $378 million in 

2019 from $271 million in 2018.

• Total revenue was up 20% to $56.2 million in 2019 

versus $46.9 million in 2018.

• Pre-tax earnings came in at $6.9 million compared to 

$11.3 million the previous year.

• Shareholders' net earnings were $6.4 million in 2019 

down from the $10.4 million earned in 2018.

• Earnings per share decreased to $0.76 in 2019 versus 

$1.24 in 2018.

• Shareholders' equity was $92.5 million at Dec. 31, 2019

compared with $89.8 million a year earlier.

• Our efficiency ratio was 48% in 2019 versus 51% in 2018.

• Earnings before interest, taxes, depreciation and 

amortization increased by 27% to $26.1 million from 
$20.6 million the prior year. 

We set the bar high in 2019 and fell short. Adversity,
effectively navigated, makes us stronger. So we enter
2020 with confidence; we learned a few things, adjusted
where we needed, and look forward to an outstanding
year ahead. 

Simon Hitzig
President & CEO

Ken Hitzig
Chairman of the Board

Toronto, Canada
March 6, 2020

Annual Report 2019

3

Management’s Discussion & Analysis of Results 
of Operations and Financial Condition (“MD&A”)

Year ended December 31, 2019 compared with year ended December 31, 2018

Stuart Adair

OVERVIEW

The following discussion and analysis explains trends in Accord Financial Corp.’s
(“Accord” or the “Company”) results of operations and financial condition for
the year ended December 31, 2019 compared with the year ended December 31,
2018 and, where presented, the year ended December 31, 2017. It is intended
to help shareholders and other readers understand the dynamics of the 
Company’s business and the factors underlying its financial results. Where
possible, issues have been identified that may impact future results.

This MD&A, which has been prepared as at March 6, 2020, should be read in
conjunction with the Company’s 2019 audited consolidated financial statements
(the “Statements”) and notes thereto, the Ten Year Financial Summary (see
page 26) and the Letter to Our Shareholders all of which form part of this
2019 Annual Report. 

All amounts discussed in this MD&A are expressed in Canadian dollars unless
otherwise stated and have been prepared in accordance with International 
Financial Reporting Standards (“IFRS”) as issued by the International Accounting
Standards Board (“IASB”). Please refer to the Critical Accounting Policies and
Estimates section below and note 2 to the Statements regarding the Company’s
use of accounting estimates in the preparation of its financial statements. 
Additional information pertaining to the Company, including its Annual
Information Form, is filed under the Company’s profile with SEDAR at
www.sedar.com.

The following discussion contains certain forward-looking statements that are
subject to significant risks and uncertainties that could cause actual results to
differ materially from historical results and percentages. Factors that may 
impact future results are discussed in the Risks and Uncertainties section below.

NON-IFRS FINANCIAL MEASURES

In addition to the IFRS prepared results and balances presented in the 
Statements and notes thereto, the Company uses a number of other financial
measures to monitor its performance and some of these are presented in this
MD&A. These measures may not have standardized meanings or computations
as prescribed by IFRS that would ensure consistency and comparability 
between companies using them and are, therefore, considered to be non-IFRS
measures. The Company primarily derives these measures from amounts 

4                                                                                                                                                                                                       Accord Financial Corp.

presented in its Statements, which were prepared in 
accordance with IFRS. The Company's focus continues
to be on IFRS measures and any other information 
presented herein is purely supplemental to help the reader
better understand the key performance indicators used
in monitoring its operating performance and financial
position. The non-IFRS measures presented in this
MD&A and elsewhere in its 2019 Annual Report are 
defined as follows:

i)  Return on average equity (“ROE”) – this is 

a profitability measure that presents net earnings 
attributable to shareholders (“shareholders’ net 
earnings”) as an annualized percentage of the average
shareholders’ equity employed in the period to earn
the income. The Company includes all components of
shareholders’ equity to calculate the average thereof;

ii) Adjusted net earnings, adjusted earnings

per common share and adjusted ROE – 
adjusted net earnings presents shareholders net 
earnings before stock-based compensation, business
acquisition expenses (namely, business transaction
and integration costs and amortization of intangibles)
and, if any, restructuring expenses. The Company 
considers these items to be non-operating expenses.
Management believes adjusted net earnings is a 
more appropriate measure of ongoing operating 
performance than shareholders’ net earnings as it 
excludes items which do not directly relate to ongoing
operating activities. Adjusted (basic and diluted) 
earnings per common share is adjusted net earnings
divided by the (basic and diluted) weighted average
number of common shares outstanding in the period,
while adjusted ROE is adjusted net earnings for the 
period expressed as an annualized percentage of 
average shareholders’ equity employed in the period; 

iii) Book value per share – book value is defined 
as shareholders’ equity and is the same as the net 

asset value of the Company (calculated as total assets
minus total liabilities) less non-controlling interests
in subsidiaries. Book value per share is the book 
value divided by the number of common shares 
outstanding as of a particular date;

iv) Average funds employed – funds employed 
is another name that the Company uses for its 
finance receivables and loans (also referred to as 
“Loans” in this MD&A), an IFRS measure. Average 
funds employed are the average finance receivables
and loans calculated over a particular period.

v) Profitability, yield and efficiency ratios – 
Table 1 on page 9 presents certain profitability 
measures. In addition to ROE and adjusted ROE, the
return on average assets is also presented. This is 
net earnings expressed as a percentage of average 
assets. Also presented is net revenue (revenue minus
interest expense) expressed as a percentage of 
average assets, and general and administrative 
expenses (“G&A”) and depreciation expressed as a 
percentage of average assets and also expressed as
a percentage of revenue (our efficiency ratio). These
ratios are presented over a three-year period, which
enables readers to see at a glance trends in the 
Company’s profitability, yield and operating efficiency;

vi)  Financial condition and leverage ratios –
Table 2 on page 12 presents the following percentages:
(i) total equity expressed as a percentage of total 
assets; (ii) tangible equity (total equity less goodwill,
intangible assets and deferred taxes) expressed as 
a percentage of total assets; and (iii) debt (bank 
indebtedness, loan payable, notes payable and 
convertible debentures) expressed as a percentage 
of total equity. These percentages provide information
on trends in the Company’s financial condition and 
leverage; and 

Annual Report 2019 

5

RESULTS OF OPERATIONS

                                                                                                                                 2019                                                            2018
Years ended December 31                                                                                                   % of                                                           % of        % change from
(in thousands unless otherwise stated)                                      Actual              Revenue                 Actual               Revenue            2018 to 2019

Average funds employed (millions)                             $         378                                                $         271                                                                39%

Revenue                                                                                      
    Interest income                                                                 $   49,003                     87.2%              $    37,843                      80.6%                             29% 
    Other income                                                                             7,172                     12.8%                       9,084                      19.4%                            -21% 

                                                                                                            56,175                   100.0%                    46,927                   100.0%                             20%

Expenses                                                                                                                                                                                                              
    Interest                                                                                        17,089                     30.4%                       9,407                      20.0%                             82%
    General and administrative                                                26,151                     46.6%                    23,524                      50.1%                             11%
    Provision for credit and loan losses                                  7,105                     12.7%                       2,025                        4.3%                           251%
    Impairment of assets held for sale                                            —                              —                             25                        0.1%                         -100%
    Depreciation                                                                                    727                        1.3%                          279                        0.6%                           161%
    Business acquisition expenses (recovery):                                                                                                                                                                             
     Transaction and integration costs                                 (2,118)                     -3.8%                           (74)                     -0.2%                              n/m
     Amortization of intangible assets                                       300                        0.5%                          410                        0.9%                            -27%

                                                                                                            49,254                     87.7%                    35,596                      75.8%                             38%

Earnings before income tax expense                                  6,921                     12.3%                    11,331                      24.2%                            -39%
Income tax expense                                                                      1,579                        2.8%                          104                        0.3%                              n/m

Net earnings                                                                          $      5,342                        9.5%              $    11,227                      23.9%                            -52%

Net (loss) earnings attributable to 
    non-controlling interests in subsidiaries                    (1,102)                     -2.0%                          871                        1.8%                         -226%

Net earnings attributable to shareholders              $      6,444                     11.5%              $    10,356                      22.1%                            -38%

Adjusted net earnings                                                          $      4,939                        8.8%              $    10,840                      23.1%                            -54%

Earnings per common share*                                           $         0.76                                                $         1.24                                                              -39%

Adjusted earnings per common share*                            $         0.58                                                $         1.30                                                              -55%

  *  basic and diluted 
  n/m - not meaningful

vii) Credit quality – Table 3 on page 14 presents 

information on the quality of the Company's total
portfolio, namely, its finance receivables and loans 
and managed receivables. It presents the Company’s
year-end allowances for losses as a percentage of its
total portfolio and its annual net write-offs. It also 
presents net write-offs as a percentage of revenue.
The percentage of managed receivables past due 
more than 60 days is also presented in Table 3.  

the United States and Canada. Accord's flexible finance
programs cover the full spectrum of asset-based lending
(“ABL”), from receivables and inventory finance, to
equipment and trade finance, to film and media finance.
Accord's business also includes credit protection and
receivables management, as well as supply chain financing
for importers. Its clients operate in a wide variety of 
industries, examples of which are set out in note 23(a)
to the Statements. 

ACCORD’S BUSINESS

Accord is one of North America's leading independent
commercial finance companies serving clients throughout

The Company, founded in 1978, operates six finance
companies in North America, namely, Accord Financial
Ltd. (“AFL”), Accord Financial Inc. (“AFIC”) and Accord
Small Business Finance (“ASBF”) in Canada, and Accord

6                                                                                                                                                                                                       Accord Financial Corp.

                                                                                                                                                                                                            
Financial, Inc. (“AFIU”), BondIt Media Capital (“BondIt”)
and Accord CapX LLC (“CapX”) (doing business as CapX
Partners) in the United States. 

The Company’s business principally involves: (i) asset-
based lending by AFIC and AFIU, which entails financing
or purchasing receivables on a recourse basis, as well as
financing other tangible assets, such as inventory and
equipment; (ii) equipment financing (leasing and 
equipment lending) by CapX and ASBF. ASBF also provides
working capital financing to small businesses; (iii) film
and media production financing by BondIt; and (iv) credit
protection and receivables management services by AFL,
which principally involves providing credit guarantees
and collection services, generally without financing.

SELECTED ANNUAL INFORMATION
(audited (in thousands of dollars, except per share data))

                                                                2019                   2018                   2017

Revenue                                      $   56,175         $    46,927         $    31,409
Net earnings attributable
  to shareholders                              6,444                10,356                  6,010
Basic and diluted
  earnings per share                          0.76                     1.24                    0.72
Dividends per share                          0.36                     0.36                    0.36
Total assets                                    406,214             373,783             251,020
Long-term financial 
  liabilities                                   $   36,261         $    28,168         $              —

RESULTS OF OPERATIONS
Year ended December 31, 2019 compared with year
ended December 31, 2018

Shareholders’ net earnings in 2019 decreased by 38% or
$3,912,000 to $6,444,000 compared to the $10,356,000
earned in 2018 but were $434,000 or 7% higher than the
$6,010,000 earned in 2017. Shareholders’ net earnings
compared to 2018 declined mainly as a result of higher
provision for losses, G&A and income tax expenses.
Shareholders’ net earnings compared to 2017 mainly
rose on higher revenue. Basic and diluted earnings per
common share (“EPS”) declined by 39% to 76 cents
compared to the 124 cents earned last year but were
6% above the 72 cents earned in 2017. The Company’s
ROE decreased to 7.1% in 2019 compared to 12.8% last
year and 8.0% in 2017. 

Adjusted net earnings decreased by 54% to $4,939,000
in 2019 compared to last year’s $10,840,000 and were
29% lower than 2017’s $7,005,000. Adjusted EPS were
58 cents in 2019, 55% lower than the 130 cents earned
in 2018 and 31% below the 84 cents earned in 2017. 
Adjusted ROE was 5.4% in 2019 compared to 13.4% in
2018 and 9.3% in 2017. The following table provides a
reconciliation of shareholders’ net earnings to adjusted
net earnings:  

Years ended Dec. 31 
(in thousands)

Shareholders’ net earnings
Adjustments, net of tax:
Stock-based compensation
expense (recovery)
Restructuring expenses
Business acquisition  
expenses (recovery)

               2019

2018                  2017

$

6,444     $ 10,356       $        6,010

            (124)
—

233                     188
—                     122

(1,381)

251                     685

Adjusted net earnings

$

4,939     $   10,840

$        7,005

Revenue increased by 20% or $9,248,000 to $56,175,000
in 2019 compared to $46,927,000 in 2018 and was 79%
higher than the $31,409,000 in 2017. Interest income rose
by $11,160,000 or 29% to $49,003,000 in 2019 compared
to $37,843,000 in 2018 on a 39% rise in average funds
employed, partly offset by a 7% decrease in average
loan yields. Other income declined by $1,912,000 to
$7,172,000 compared to 2018 as management fees
earned by CapX from managing a legacy equipment 
finance fund declined as the fund winds down, and 
receivables management fees decreased. Interest income
in 2019 increased by $23,698,000 or 94% compared to
2017 on a 109% rise in average funds employed, partly
offset by a 7% decline in average loan yields. Other 
income increased by $1,068,000 compared to 2017 on 
a full year of management fees earned by CapX for
managing a legacy equipment finance fund compared
to approximately three months of fees in 2017. Average
funds employed in 2019 increased to $378 million 
compared to $271 million last year and were 109%
higher than the $181 million in 2017.

Total expenses increased by $13,658,000 or 38% to
$49,254,000 compared to $35,596,000 in 2018. Interest
expense, the provision for credit and loan losses, G&A
and depreciation increased by $7,682,000, $5,080,000,

Annual Report 2019 

7

12.7

9.3

$2,627,000 and $448,000, respectively. Transaction and integration costs,
amortization of intangibles, and impairment of assets held for sale declined
by $2,044,000, $110,000 and $25,000, respectively. 

15

12

9

6

3

0

4.2

3.1

2.1

1.7

3.4

4.3

0.8

1.2

10   11   12   13   14    15   16   17   18   19

Provision for Credit
and Loan Losses
(as a percentage of revenue)

The provision rose to 12.7% of 
revenue in 2019 from 4.3% last year.

8.0

7.0

6.0

5.0

4.0

3.0

2.0

1.0

0

7.10

2.90

2.02

1.33

0.89

0.21

0.44 0.64

0.96

0.37

10   11   12   13   14    15   16   17   18   19

Provision for Credit
and Loan Losses
(in millions of dollars)

The provision increased to $7.1 million
in 2019 from $2.0 million in 2018.

61.6

54.5

50.7

47.9

55.7

53.1 53.5 52.6

47.2 48.2

70

60

50

40

30

20

10

0

10   11   12   13   14    15   16   17   18  19

Operating Expenses
(G&A and depreciation)

Operating expenses declined to 47.9%
of revenue in 2019 from 50.7% last year.

Interest expense rose by 82% to $17,089,000 in 2019 from $9,407,000 last year
on 50% higher average borrowings and increased interest rates. Interest rates
rose as the Company borrowed at higher rates under its credit facility, as well as
having a full year of higher rate borrowings on its loan payable, term notes
payable and majority of convertible debenture debt, all of which were taken
out at various times in 2018.

G&A comprise personnel costs, which represent the majority of the Company’s
costs, occupancy costs, commissions to third parties, marketing expenses,
management fees, professional fees, data processing, travel, telephone and
general overheads. G&A mainly increased on higher personnel costs, which rose
by $2,189,000 as a result of increased head count to support the Company’s
growth, as well as severance costs of $438,000. The Company continues to
manage its controllable expenses closely.

The provision for credit and loan losses increased by $5,080,000 to $7,105,000
compared to $2,025,000 last year. The provision comprised:

Years ended Dec. 31
(in thousands)

Net write-offs
Reserves expense related to increase 

in total allowances for losses

2019

     2018

$

5,952

$          818

1,153
7,105

    1,207
$       2,025

$

The provision for credit and loan losses as a percentage of revenue rose to
12.7% in 2019 from 4.3% in 2018. Net write-offs increased by $5,134,000 to
$5,952,000 in 2019 compared to $818,000 in the prior year. Net write-offs in
2019 included two write-offs totalling $5,792,000. The non-cash reserves 
expense decreased by $54,000 to $1,153,000. The Company’s allowance for
losses and its portfolio are discussed in detail below and also in the Statements.
In years where funds employed are growing significantly, this non-cash item
will tend to adversely impact shareholders’ net earnings. While the Company
manages its portfolio of Loans and managed receivables closely, as noted in
the Risks and Uncertainties section below, financial results can be impacted
by significant insolvencies or one-off losses as seen in 2019.

No impairment charge was taken against assets held for sale during 2019
(2018 – $25,000). 

Depreciation expense increased by $448,000 to $727,000 in 2019. On January 1,
2019 the Company adopted IFRS 16, Leases, and capitalized four office leases

8                                                                                                                                                                                                       Accord Financial Corp.

as “right-of-use” assets. Depreciation of $436,000 (2018
– nil) was charged on the right-of use assets in 2019.

Business acquisition expenses consist of transaction
and integration costs related to the CapX acquisition (in
October 2017) and amortization of intangibles. In 2019,
there was a recovery of $1,818,000 (2018 – expense
$336,000). Transaction and integration costs saw a 
recovery of $2,118,000 (2018 – recovery $74,000) resulting
from a reduction in the fair value of CapX contingent
consideration payable, while the amortization of intangible
assets relating to Varion and CapX decreased to $300,000
in 2019 compared to $410,000 last year (see note 9 to
the statements).

Income tax expense rose by $1,475,000 to $1,579,000
compared to $104,000 in 2018. U.S. tax regulations 
released in December 2018 impacted tax planning such
that the Company saw an increase in its effective tax rate
in 2019. Towards the end of 2019, the Company
implemented a tax structure that should lower its
effective tax rate in 2020 and future years. The Company’s
effective income tax rate increased to 20.9% in 2019 
compared to 0.9% last year. 

TABLE 1 – PROFITABILITY, YIELD AND 
EFFICIENCY RATIOS

(as a percentage)                                                        2019           2018           2017

Return on average assets                                  1.6               3.5               3.0
Return on average equity                                  7.1            12.8               8.0
Adjusted return on average equity                     5.4            13.4               9.3
Net revenue / average assets                              9.6            12.6             13.8
Operating expenses* / average assets             6.6               8.0               8.4
Operating expenses* / revenue 
  (efficiency ratio)                                                  47.9            50.7             54.5

*G&A and depreciation

Table 1 highlights the Company’s profitability in terms
of returns on its average assets and equity. In 2019, the
return on average assets, ROE and adjusted ROE, 
expressed as percentages, declined to 1.6%, 7.1% and
5.4%, respectively, as earnings decreased.

expenses to average assets decreased to 6.6% in 2019
compared with 8.0% last year, while the efficiency ratio
(operating expenses as a percentage of revenue) 
decreased to 47.9% from 50.7% in 2018.

Canadian operations reported a 203% decrease in
shareholders’ net earnings in 2019 compared to 2018
(see note 19 to the Statements) mainly as a result of a
higher interest expense. Shareholders’ net earnings
declined by $3,193,000 to a net loss of $1,619,000 
compared to net earnings of $1,574,000 last year. Revenue
increased by $2,277,000 or 10% to $25,473,000. Expenses
rose by $6,228,000 to $27,221,000. Interest expense 
increased by $6,638,000 or 78% to $15,124,000, while
depreciation was higher by $160,000. G&A, provision for
credit and loan losses, business acquisition expenses
(amortization of intangibles) and impairment of assets
held for sale declined by $247,000, $184,000, $114,000
and $25,000, respectively. Income tax expense decreased
by $758,000 to a recovery of $129,000. 

U.S. operations reported a 8% decrease in shareholders’
net earnings compared to 2018 (see note 19 to the
Statements). Shareholders’ net earnings declined by
$719,000 to $8,063,000 compared to $8,782,000 last year.
Revenue increased by $8,078,000 or 34% to $31,972,000.
Expenses rose by $8,537,000 or 58% to $23,303,000. The
provision for credit and loan losses rose by $5,264,000
to $6,241,000, G&A increased by $2,874,000 to $15,417,000,
interest expense rose by $2,151,000 to $3,235,000, while
depreciation was higher by $288,000 at $393,000. Business
acquisition expenses declined by $2,040,000 to a recovery
of $1,983,000 for the reason noted above. Income tax 
expense increased by $2,233,000 to $1,708,000. In U.S.
dollars, net earnings were 15% lower at US$5,708,000
compared to 2018. Net loss attributable to non-controlling
interests in subsidiaries totalled $1,102,000 compared to
net earnings of $871,000 in 2018.

FOURTH QUARTER 2019
Quarter ended December 31, 2019 compared with quarter
ended December 31, 2018

Net revenue as a percentage of average assets declined to
9.6% compared to 12.6% in 2018. The ratio of operating

Shareholders’ net loss for the quarter ended December 31,
2019 was $658,000 compared to shareholder’s net earnings

Annual Report 2019

9

SUMMARY OF QUARTERLY RESULTS

Quarters ended                                                                                                                    2019                                                                                     2018
(in thousands unless otherwise stated)                                         Dec. 31      Sept. 30        June 30        Mar. 31         Dec. 31       Sept. 30       June 30          Mar. 31 

Average funds employed (millions)                       $         395    $         383     $         388    $         347    $          317     $          283    $          255     $          229 

Revenue                                                                              $   14,297    $   15,299     $   13,991    $   12,588    $   12,951     $   13,120    $   10,823     $   10,033

Expenses                                                                                                                                                     
 Interest                                                                                      4,392            4,385             4,273            4,038            3,295             2,655            1,991             1,466
 General and administrative                                                7,227            6,502             6,187            6,235            6,594             5,810            5,714             5,406
 Provision for credit and loan losses                              6,094                719                 265                  27               (834)           1,234                186             1,439
 Impairment of assets held for sale                                        —                    —                    —                   —                    —                    —                   25                     —
 Depreciation                                                                                183                184                 182                178                118                   62                   52                    47
 Business acquisition expenses                                      (1,609)             (554)               172                174               (449)               254                263                 268

                                                                                                     16,287         11,236          11,079         10,652            8,724          10,015            8,231             8,626 

Earnings (loss) before income tax                                    (1,990)          4,063             2,912            1,936            4,227             3,105            2,592             1,407
Income tax expense (recovery)                                            (688)          1,079                 723                465               (103)               274                109               (176)

Net earnings (loss)                                                               (1,302)          2,984             2,189            1,471            4,330             2,831            2,483             1,583
Non-controlling interests in net earnings (loss)                (644)             (253)                (33)             (172)              169                 215                120                 367

Net earnings (loss) attributable 
 to shareholders                                                             $        (658)   $     3,237     $     2,222    $     1,643    $      4,161     $      2,616    $      2,363     $      1,216

Adjusted net earnings (loss)                                     $    (2,136)   $     2,862     $     2,397    $     1,816    $      3,883     $      2,842    $      2,674     $      1,441

Earnings (loss) per common share ** (cents)                        (8)                 38                   26                  19                   50                   31                   28                    15

Adjusted earnings (loss) per common 
  share** (cents)                                                                             (25)                 34                   28                  22                   46                   34                   32                    17

  * Due to rounding the total of the four quarters may not agree with the reported total for a fiscal year.
  ** Basic and diluted 

of $4,161,000 last year. Shareholders’ net loss was mainly
as a result of a higher provision for loan losses. Loss 
before income tax was $1,990,000 compared to earnings
before income tax of $4,227,000 last year. Basic and 
diluted loss per common share (“LPS”) was 8 cents
compared to EPS of 50 cents in the fourth quarter of 2018.

Adjusted net loss was $2,136,000 in the fourth quarter of
2019 compared to adjusted net earnings of $3,883,000 last
year. Adjusted LPS was 25 cents compared to adjusted
EPS of 46 cents in 2018. The following table provides a
reconciliation of shareholders’ net (loss) earnings to 
adjusted net (loss) earnings: 

Quarters ended Dec. 31 
(in thousands)

Net (loss) earnings 
Adjustments, net of tax:
Stock-based compensation expense 
 (recovery)
Business acquisition expenses (recovery)

2019

     2018

$

(658) $      4,161

(256)
(1,222)

          64
      (342)

Adjusted net (loss) earnings

$ (2,136) $      3,883

Revenue rose by $1,346,000 or 10% to $14,297,000 in the
current quarter compared to $12,951,000 in the fourth
quarter of 2018. Interest income rose by $1,325,000 or
12% to $12,183,000 in the fourth quarter of 2019 
compared to $10,858,000 in the fourth quarter of 2018
on a 25% increase in average funds employed partly 
offset by a 10% decrease in average loan yields. Other
income rose by $20,000 to $2,113,000 in the current
quarter compared to $2,093,000 in the fourth quarter of
2018. Average funds employed in the fourth quarter of
2019 increased by 25% to $395 million compared to 
$317 million last year.  

Total expenses for the fourth quarter of 2019 increased
by $7,563,000 or 87% to $16,287,000 compared to
$8,724,000 last year. The provision for credit and loan
losses, interest, G&A and depreciation increased by
$6,928,000, $1,097,000, $633,000 and $65,000, respectively.
Business acquisition costs (transaction and integration
costs and amortization of intangibles) declined by
$1,160,000.

1 0                                                                                                                                                                                                     Accord Financial Corp.

12

10

8

6

4

2

0

10.66 10.77

9.11 9.20

8.79

7.38

6.50

5.76

5.49

4.92

10   11   12   13   14    15   16   17   18   19

Book Value per Share
(in dollars)

Book value per share rose to 
a record high $10.77 at 
December 31, 2019. 

400

350

300

250

200

150

100

50

0

400

379

258

193 197

218

206

274

195

173

10   11   12   13   14    15   16   17   18   19

Total Portfolio
Loans and managed 
receivables
(in millions of dollars)

The Company’s total portfolio
rose by 6% to a record $400 million
at December 31, 2019 from 
$379 million last year-end.

Interest expense rose by 33% to $4,392,000 in the current quarter from $3,295,000
last year on 29% higher average borrowings and increased interest rates. 
Interest rates rose for reasons noted above.

G&A increased by 10% to $7,227,000 in the current quarter compared to
$6,594,000 last year. G&A rose on higher personnel costs, which increased by
$669,000, mainly as a result of increased head count required to support the
Company's growth.

The provision for credit and loan losses increased to $6,094,000 in the fourth
quarter of 2019 compared to a recovery of credit and loan losses of $834,000
last year. The provision comprised: 

Quarters ended Dec. 31  
(in thousands)

Net write-offs  
Reserves expense (recovery) related to 

increase (decrease) in total allowances
for losses

2019

    2018

$

5,233

$             42

861

     (876)

$

6,094

$         (834)

There were net write-offs of $5,233,000 in the current quarter compared to
$42,000 last year, while the non-cash reserves expense increased to $861,000
from a reserves recovery of $876,000 last year. Net write-offs in the fourth
quarter of 2019 included a write-off totalling $5,019,000.

Depreciation expense increased by $65,000 to $183,000 in the fourth quarter
of 2019. Depreciation of $108,000 (2018 – nil) was charged on the Company’s
right-of-use assets in the current quarter.

Business acquisition expenses saw a recovery of $1,609,000 (2018 – recovery
$449,000) in the fourth quarter of 2019. Transaction and integration costs saw
a recovery of $1,683,000 (2018 – recovery $552,000) for the reason noted
above, while the amortization of intangible assets relating to ASBF and CapX
decreased to $74,000 (2018 – $103,000). 

Income tax recovery was $688,000 on a pre-tax loss of $1,990,000 in the 
current quarter compared to a recovery of $103,000 in the fourth quarter of 2018. 

REVIEW OF FINANCIAL POSITION

Shareholders’ equity at December 31, 2019 totalled $92,515,000, 3% higher
than the $89,818,000 at December 31, 2018. The increase in shareholders’ 
equity since December 31, 2018 resulted from increases in retained earnings,
capital stock and contributed surplus, which were partially offset by a decline
in accumulated other comprehensive income. Book value per common share
was $10.77 at December 31, 2019 compared to $10.66 at December 31, 2018.
Please also see the consolidated statements of changes in equity on page 34
of this Annual Report.

Annual Report 2019 

11

Total assets rose by 9% to $406,214,000 at December 31,
2019 compared to $373,783,000 at December 31, 2018.
Total assets largely comprised Loans (funds employed).
Excluding inter-company loans, identifiable assets 
located in the United States were 63% of total assets at
December 31, 2019 compared to 62% at December 31,
2018 (see note 19 to the Statements).

TABLE 2 – FINANCIAL CONDITION AND
LEVERAGE

(as a percentage)                                                2019                2018              2017

Tangible equity/assets                                 20                     20                   25
Total equity/assets                                        24                     25                   32
Debt*/total equity                                      307                   276                 193  

(in thousands)
Receivables and loans                                                                              
  Loans                                                          $  373,157       $   339,102    $   220,104
 Managed receivables                         27,338             40,145          53,478

Total Portfolio                                  $ 400,495      $  379,247    $  273,582

* Bank indebtedness, loan payable, notes payable and convertible
debentures

Gross finance receivables and loans (also referred to as
Loans or funds employed), before the allowance for
losses thereon, increased by 10% to $373,157,000 at 
December 31, 2019 compared to $339,102,000 at 
December 31, 2018. As detailed in note 4 to the Statements,
the Company’s Loans comprised:                 

(in thousands)                                                            Dec. 31, 2019      Dec. 31, 2018

Receivable loans                                              $ 103,842            $  134,422
Other loans                                                             167,978                 135,307
Lease receivables                                                 101,337                   69,373

Finance receivables and 
  loans, gross                                                            373,157                 339,102
Less allowance for losses                                         4,520                      3,450
Finance receivables and
 loans, net                                                           $ 368,637            $  335,652

The Company’s receivable loans decreased by 23% to
$103,842,000 at December 31, 2019 compared to
$134,422,000 at December 31, 2018. Other loans, which
primarily comprise advances against non-receivable 
assets such as inventory and equipment, rose by 24%
to $167,978,000 at December 31, 2019 compared to
$135,307,000 at December 31, 2018. Lease receivables,
representing ASBF’s and CapX’s net investment in

equipment leases, rose by 46% to $101,337,000 at 
December 31, 2019 compared to $69,373,000 at 
December 31, 2018. Net of the allowance for losses
thereon, Loans increased by 10% to $368,637,000 at 
December 31, 2019 compared to $335,652,000 at 
December 31, 2018. The Company’s Loans principally
represent advances made by its asset-based lending
subsidiaries, AFIC and AFIU, to approximately 75 clients
in a wide variety of industries, as well as ASBF’s and
CapX’s lease receivables and equipment and related loans
to approximately 230 clients. The Company’s largest
client comprised 6% of gross Loans.

In its credit protection and receivables management
business, the Company contracts with clients to assume
the credit risk associated with respect to their receivables
without financing them. Since the Company does not
take title to these receivables, they do not appear on its
consolidated statements of financial position. These
managed receivables totalled $27 million at December 31,
2019 compared to $40 million at December 31, 2018.
Managed receivables comprise the receivables of 
approximately 70 clients at December 31, 2019. The 25
largest clients comprised 85% of total volume in 2019.
Most of the clients’ customers upon which the Company
assumes the credit risk are “big box”, apparel, home 
furnishings and footwear retailers in Canada and the
United States. At December 31, 2019, the 25 largest 
customers accounted for 73% of total managed 
receivables, of which the largest five comprised 45%. The
Company reviews and monitors the retail industry and the
credit risk related to its managed receivables very closely. 

The Company’s total portfolio, which comprises both
gross Loans and managed receivables, as detailed
above, rose by 6% to $400 million at December 31, 2019
compared to $379 million at December 31, 2018.

As described in note 23(a) to the Statements, the 
Company’s business principally involves funding or 
assuming the credit risk on the receivables offered to it
by its clients, as well as financing other assets such as
inventory and equipment. Credit in the Company’s
asset-based lending businesses, AFIC and AFIU, media
finance business, equipment finance businesses, ASBF

1 2                                                                                                                                                                                                     Accord Financial Corp.

and CapX, and credit protection business, is approved
by a staff of credit officers, with larger amounts being 
authorized by supervisory personnel and management.
In the case of credit in excess of $1.0 million (US$1.0 million
in the case of AFIU and CapX, and US$500,000 for BondIt),
credit is approved by the Company's Chairman and Vice
Chairman of its Board. Credit in excess of $2.5 million
(US$2.5 million in the case of U.S. group companies) is 
approved by the Company’s credit committee, which
comprises three independent members of its Board.
The Company monitors and controls its risks and
exposures through financial, credit and legal systems
and, accordingly, believes that it has procedures in place
for evaluating and limiting the credit risks to which it is
subject. Credit is subject to ongoing management review.
Nevertheless, for a variety of reasons, there will inevitably
be defaults by clients or their customers.

In its asset-based lending operations, the Company’s
primary focus continues to be on the creditworthiness
and collectibility of its clients’ receivables. The clients’
customers have varying payment terms depending on
the industries in which they operate, although most
customers have payment terms of 30 to 60 days from
invoice date. ASBF’s and CapX’s lease receivables and
equipment and working capital loans are usually term
loans with payments spread out evenly over the term of
the lease or loan, which can be up to 60 months, although
ASBF has a “revolving” equipment loan product which
has no fixed repayment terms and can be repaid at any
time. Of the total managed receivables that the Company
guarantees payment, 3.5% were past due more than 
60 days at December 31, 2019. In the Company’s asset-
based lending business, receivables become “ineligible”
for lending purposes when they reach a certain pre-
determined age, typically 75 to 90 days from invoice date,
and are usually charged back to clients, thereby limiting
the Company’s credit risk on such older receivables.

The Company employs internal client rating systems to
assess the credit risk in its asset-based lending and
leasing businesses, which review, amongst other things,
the financial strength of each client and the Company’s
underlying collateral security, while in its credit protection
business it employs a customer credit scoring system to

assess the credit risk associated with the managed 
receivables that it guarantees. Please see note 4 to the
Statements which presents tables summarizing the
Company's finance receivables and loans, and managed
receivables, by their internal credit risk rating (low risk,
medium risk, high risk) and also by the three stage credit
criteria of IFRS 9, as well as an aged analysis thereof.
Credit risk is primarily managed by ensuring that, as far
as possible, the receivables financed are of the good
quality and that any inventory, equipment or other assets
securing loans are appropriately appraised. Collateral is
monitored and managed on an on-going basis to mitigate
credit risk. In its asset-based lending operations, the
Company assesses the financial strength of its clients’
customers and the industries in which they operate on
a regular and ongoing basis.

The Company also minimizes credit risk by limiting the
maximum amount that it will lend to any one client, 
enforcing strict advance rates, disallowing certain types
of receivables and applying concentration limits, charging
back or making receivables ineligible for lending purposes
as they become older, and taking cash collateral in 
certain cases. The Company will also confirm the validity
of the receivables that it purchases or lends against. 
In its asset-based lending operations, the Company 
administers and collects the majority of its clients’ 
receivables and so is able to quickly identify problems as
and when they arise and act promptly to minimize credit
and loan losses. In the Company’s Canadian leasing 
operations, security deposits are obtained in respect of
equipment leases or loans.

As detailed in note 4, the Company had past due finance
receivables and loans of $7,795,000 at December 31, 2019,
of which $6,477,000 related to BondIt, the Company's
media finance subsidiary, while the balance thereof 
related to ASBF. Repayments of BondIt's media finance
loans are often delayed for non-credit related reasons
such as production delays. At December 31, 2019, the
Company also had impaired finance receivables and
loans of $6,770,000. The impaired loans, which have been
written down to net realizable value (fair value less
costs of realization) where necessary, are mainly 
collateralized by receivables, inventory and equipment,

Annual Report 2019

13

the estimated net realizable value of which was $8,034,000
at December 31, 2019. During 2019, lease receivables 
totalling $6,970,000 were also transferred to assets held
for sale upon default of the leases and recovery of the
Company’s assets. As the Company’s finance receivables
and loans are generally collateralized, past due or impaired
accounts do not necessarily lead to a significant ECL 
allowance depending on the net realizable value of the
collateral security which often results in a low LGD or no
LGD in respect of these accounts.

In the Company’s credit protection business, each 
customer is provided with a credit limit up to which the
Company will guarantee that customer’s total receivables.
As noted above, all client and customer credit in excess
of $2.5 million (US$2.5 million for U.S. group companies)
is approved by the Company’s Credit Committee on a
case-by-case basis. Note 23(a) to the Statements provides
details of the Company’s credit exposure by industrial
sector.

TABLE 3 – CREDIT QUALITY

(as a percentage)                                                    2019              2018              2017

Managed receivables past 
 due more than 60 days                                3.5                  3.6                 3.6
Reserves*/portfolio                                        1.1                  0.9                 0.8
Reserves*/net write-offs                                77                431                  96
Net write-offs/revenue                               10.6                  1.7                 7.5

*Reserves comprise the total of the allowance for losses on Loans and on the
  guarantee of managed receivables.

Table 3 highlights the credit quality of the Company’s
total portfolio, both Loans and managed receivables.
Net write-offs of our managed receivables decreased to
$60,000 in 2019 compared to $664,000 in 2018, of which
$503,000 related to one customer. Net write-offs of
managed receivables were 3 basis points of volume in
2019 compared to 22 basis points in 2018. Net write-offs
in the Company’s asset-based lending business increased
to $5,892,000 in 2019 compared to $154,000 last year.
Net write-offs in 2019 included two write-offs totalling
$5,792,000. Overall, the Company’s total net write-offs
in 2019, as set out in the Results of Operations section
above, rose to $5,952,000 compared with $818,000 in
2018. After the customary detailed period-end review 

of the Company’s portfolio by its Risk Management
Committee, it was determined that all problem loans
and accounts were identified and provided for where
necessary. The Company maintains separate allowances
for losses on both its Loans and its guarantee of managed
receivables at amounts which, in management’s judgment,
are sufficient to cover losses thereon. 

The Company’s allowance for losses on Loans, calculated
under the expected credit loss (“ECL”) criteria of IFRS 9,
totalled $4,520,000 at December 31, 2019 compared to
$3,450,000 at December 31, 2018. The allowance for
losses on the guarantee of managed receivables totalled
$44,000 at December 31, 2019 compared to $74,000 at
December 31, 2018. This allowance represents the fair
value of estimated payments to clients under the 
Company’s guarantees to them. It is included in the
total of accounts payable and other liabilities as the
Company does not take title to the managed receivables
and they are not included on its consolidated statements
of financial position. The activity in the allowance for
losses accounts in 2019 and 2018 is set out in note 4 to
the Statements. The estimates of both allowances for
losses are judgmental. Management considers them to
be reasonable and appropriate.

Assets held for sale totalled $6,970,000 at December 31,
2019 and comprised certain repossessed assets securing
defaulted equipment leases with a number of clients.
These assets are currently being marketed for sale and
will be disposed of as market conditions permit. The
net realizable value (fair value less costs to sell) of these
assets at December 31, 2019, which are based upon 
appraisals thereof, totalled $8,774,000 exceeding the
carrying value of the defaulted finance receivables and
loans. Assets held for sale at December 31, 2008 totalled
$47,000. See note 5 to the Statements.

Cash decreased to $6,776,000 at December 31, 2019
compared to $16,346,000 at December 31, 2018. The
Company endeavors to minimize cash balances as much
as possible when it has bank indebtedness outstanding.
Fluctuations in cash balances are normal.

The Company adopted IFRS 16, Leases, effective

1 4                                                                                                                                                                                                     Accord Financial Corp.

January 1, 2019, which replaced IAS 17, Leases. Under
IFRS 16, right-of-use assets and lease liabilities have been
recognized at January 1, 2019 for four of the Company’s
office leases which resulted in an increase in both assets
and liabilities. Right-of-use assets and lease liabilities
totalling $2,027,000 were recorded at that date, with no
impact on retained earnings. The Company’s right-of-use
assets totalled $1,544,000 at December 31, 2019 and is
included in its property and equipment balance of
$2,337,000 (2018 – $923,000, which excluded right-of-use
assets). See detailed discussion on the adoption of 
IFRS 16 below and notes 3(a) and 6 to the Statements.

Statements for information regarding the Company’s
annual goodwill impairment reviews.

Other assets, income taxes receivable, net deferred tax
assets and property and equipment at December 31,
2019 and 2018 were not significant.

Total liabilities increased by $31,248,000 to $309,846,000
at December 31, 2019 compared to $278,598,000 at 
December 31, 2018. The increase mainly resulted from
higher bank indebtedness, convertible debentures 
issued and increased loan payable.

Intangible assets, net of accumulated amortization, 
totalled $3,639,000 at December 31, 2019 compared to
$4,116,000 at December 31, 2018. Intangible assets 
totalling US$2,885,000 were acquired upon the acquisition
of CapX on October 27, 2017 and comprised customer
and referral relationships and brand name. These assets
are carried in the Company’s U.S. operations and are
translated into Canadian dollars at the prevailing 
period-end exchange rate; foreign exchange adjustments
usually arise on retranslation. Customer and referral 
relationships are being amortized over a period of 15
years, while the acquired brand name is considered to
have an indefinite life and is not amortized. Intangible
assets comprising existing customer contracts and broker
relationships were also acquired as part of the ASBF 
acquisition on January 31, 2014. These are being 
amortized over a period of 5 to 7 years. Please refer to
note 9 to the Statements.

Goodwill totalled $13,455,000 at December 31, 2019
compared to $14,031,000 at December 31, 2018. Goodwill
of US$2,409,000 and US$5,538,000 was acquired on the
acquisition of BondIt and CapX in 2017, respectively.
BondIt and CapX goodwill is carried in the Company’s
U.S. operations, together with goodwill of US$962,000
from a much earlier acquisition. Goodwill of $1,883,000
was also acquired as part of the ASBF acquisition and is
carried in the Company’s Canadian operations. The
goodwill in the Company’s U.S. operations is translated
into Canadian dollars at the prevailing period-end 
exchange rate; foreign exchange adjustments usually
arise on retranslation. Please refer to note 7 to the

Amounts due to clients decreased by $752,000 to
$2,404,000 at December 30, 2019 compared to $3,156,000
at December 31, 2018. Amounts due to clients principally
consist of collections of receivables not yet remitted to
clients. Contractually, the Company remits collections
within a week of receipt. Fluctuations in amounts due
to clients are not unusual.

Bank indebtedness increased by $19,919,000 to
$242,781,000 at December 31, 2019 compared to
$222,862,000 at December 31, 2018. Bank indebtedness
mainly increased to fund the rise in Loans. In the third
quarter of 2018, the Company increased its bank credit
facility to $292 million for a three-year term maturing on
July 25, 2021 with a syndicate of six banks. In July 2019,
the Company’s banking syndicate approved a $75 million
increase in the facility taking the Company’s credit limit
to $367 million. The Company did not meet its interest 
coverage ratio covenant under the bank credit facility at 
December 31, 2019 and has received a waiver thereof
from its banking syndicate. In addition to the waiver, the
Company’s banking syndicate has reset the Company’s
interest coverage ratio test for the quarters ended
March 31, June 30 and September 30, 2020. The Company
was in compliance with all other loan covenants during
2019 and was in compliance with all loan covenants in
2018. Bank indebtedness principally fluctuates with the
quantum of Loans outstanding.

Loan payable increased by $5,531,000 to $11,227,000 
at December 31, 2019 compared to $5,696,000 at 
December 31, 2018. A revolving line of credit totalling

Annual Report 2019

15

$12,990,000 (US$10,000,000) was established during the
second quarter of 2018 with a non-bank lender, bearing
interest varying with the U.S. base rate. This line of credit
was established to finance BondIt’s business and is 
collateralized by all of its assets. The line was renewed
in December 2019 for a term maturing on October 19,
2021. BondIt failed a specific covenant test at December 31,
2019 and 2018 which the lender subsequently waived.
See note 10 to the Statements. 

Accounts payable and other liabilities decreased by
$4,523,000 to $6,170,000 at December 31, 2019 compared
to $10,693,000 at December 31, 2018. The decrease since
December 31, 2018 mainly resulted from the $5,309,000
reduction in contingent consideration payable related
to the CapX acquisition.

Notes payable increased by $860,000 to $18,939,000 
at December 31, 2019 compared to $18,079,000 at 
December 31, 2018. The increase in notes payable since
last year-end resulted from new notes issued, as well as
accrued interest. Please see Related Party Transactions
section below and note 11(a) to the Statements.

Convertible debentures with a face value of $18,400,000
were issued by the Company in December 2018. These
debentures are listed for trading on the Toronto Stock
Exchange (“TSX”). On January 18, 2019, the underwriters
of the convertible debenture issue exercised their 
over-allotment option and a further 1,090 debentures
were issued with a face value of $1,090,000. On July 23,
2019, the Company issued a further 1,160 convertible
debentures with a face value of $1,160,000 by way of
private placement, bringing the total face value of the
TSX listed debentures issued to $20,650,000, being the 
maximum that could be issued under the debentures trust
indenture. The debentures issued on July 23, 2019 were
issued at a $23,200 discount to face value and overall gross
proceeds from the TSX listed debentures was $20,626,800.
On September 13, 2019, under a supplemental trust
indenture, 5,000 unlisted convertible debentures were
issued with similar terms to the TSX listed debentures,
bringing the total face value of debentures issued to
$25,650,000. All unsecured convertible debentures carry a
coupon rate of 7.0% with interest payable semi-annually

on June 30 and December 31 each year. These debentures
mature on December 31, 2023 and are convertible at
the option of the holder into common shares at a
conversion price of $13.50 per common share. Net of
transaction costs and the above-noted discount, a total
of $23,781,000 was raised. Please see note 12 to the
Statements, which details how the debt and equity
components of the convertible debentures were allocated.
At December 31, 2019, the debt component was
$22,928,000 (2018 – $15,955,000), while the equity 
component was $1,005,000 (2018 – $755,000), net of 
deferred taxes. 

As described above, the Company adopted IFRS 16 on
January 1, 2019 pursuant to which lease liabilities 
totalling $2,027,000 for four of the Company’s office
leases were recognized as a liability. Outstanding lease
liabilities totalled $1,598,000 at December 31, 2019.
Please see detailed discussion in notes 3(a) and 13 to
the Statements.

Income taxes payable, deferred income and net deferred
tax liabilities at December 31, 2019 and 2018 were 
not significant.

Capital stock totalled $9,481,000 at December 31, 2019
compared to $8,115,000 at December 31, 2018. There were
8,588,913 common shares outstanding at December 31,
2019 (2018 – 8,428,542). Please see note 14 to the 
Statements and the consolidated statements of changes
in equity on page 34 of this report for details of changes
in capital stock during 2019 and 2018. At the date of this
MD&A, March 6, 2020, 8,568,913 common shares were
outstanding.

Contributed surplus totalled $1,323,000 at December 31,
2019 compared to $1,073,000 at December 31, 2018. 
As noted above, included in contributed surplus is the
equity component of the convertible debentures issued
which totalled $1,005,000, net of deferred tax, at 
December 31, 2019 (2018 – $755,000). Please refer to
note 12 to the Statements. Please see the consolidated
statements of changes in equity on page 34 of this report
for details of changes in contributed surplus during 2019
and 2018.

1 6                                                                                                                                                                                                     Accord Financial Corp.

Retained earnings totalled $74,994,000 at December 31,
2019 compared to $71,558,000 at December 31, 2018. 
In 2019, retained earnings increased by $3,436,000. The
increase comprised shareholders’ net earnings of
$6,444,000 less dividends paid of $3,052,000 (36 cents
per common share) plus other comprehensive income 
of $44,000 recognized on the dissolution of a foreign 
subsidiary. Please see the consolidated statements of
changes in equity on page 34 of this report for details of
changes in retained earnings during 2019 and 2018.

The Company’s accumulated other comprehensive 
income (“AOCI”) account solely comprises the cumulative
unrealized foreign exchange income arising on the
translation of the assets and liabilities of the Company’s
foreign operations. The AOCI balance totalled $6,717,000
at December 31, 2019 compared to $9,072,000 at 
December 31, 2018. Please refer to note 20 to the 
Statements and the consolidated statements of changes
in equity on page 34 of this report, which details 
movements in the AOCI account during 2019 and 2018.
The $2,355,000 decrease in AOCI balance in 2019 mainly
resulted from a decline in the value of the U.S. dollar
against the Canadian dollar. The U.S. dollar declined
from $1.3637 at December 31, 2018 to $1.2990 at 
December 31, 2019. This reduced the Canadian dollar
equivalent book value of the Company’s net investment
in its foreign subsidiaries by $2,355,000.

LIQUIDITY AND CAPITAL RESOURCES

The Company considers its capital resources to include
equity and debt, namely, its bank indebtedness, loan
payable, notes payable and convertible debentures. The
Company’s objectives when managing its capital are to:
(i) maintain financial flexibility in order to meet financial
obligations and continue as a going concern; (ii) maintain
a capital structure that allows the Company to finance
its growth using internally generated cash flow and
debt capacity; and (iii) optimize the use of its capital to
provide an appropriate investment return to its 
shareholders commensurate with risk. 

The Company manages its capital resources and makes
adjustments to them in light of changes in economic

conditions and the risk characteristics of its underlying
assets. To maintain or adjust its capital resources, the
Company may, from time to time, change the amount
of dividends paid to shareholders, return capital to
shareholders by way of normal course issuer bid, issue
new shares, or reduce liquid assets to repay debt.
Amongst other things, the Company monitors the ratio
of its debt to total equity and its total equity and tangible
equity to total assets. These ratios are presented for the
last three years as percentages in Table 2. As noted above,
the ratios at December 31, 2019 indicate the Company’s
continued financial strength.

The Company’s financing and capital requirements 
generally increase with the level of Loans outstanding.
The collection period and resulting turnover of 
outstanding receivables and loans also impact financing
needs. In addition to cash flow generated from operations,
the Company maintains lines of credit in Canada and
the United States. The Company can also raise funds
through its notes payable program or raise other forms
of debt, such as convertible debentures, or equity.

The Company had credit lines totalling approximately
$380 million at December 31, 2019 and had borrowed
$254 million against these facilities. Funds generated
through operating activities and the issuance of notes
payable, convertible debentures or other forms of debt
or equity decrease the usage of, and dependence on, these
lines. Note 23(b) details the Company’s financial assets
and liabilities at December 31, 2019 by maturity date.

As noted in the Review of Financial Position section
above, the Company had cash balances totalling
$6,776,000 at December 31, 2019 compared to $16,346,000
at December 31, 2018. As far as possible, cash balances
are maintained at a minimum and surplus cash is used
to repay bank indebtedness.

Management believes that current cash balances and
existing credit lines, together with cash flow from 
operations, will be sufficient to meet the cash requirements
of working capital, capital expenditures, operating 
expenditures, issuer bid repurchases, interest and dividend

Annual Report 2019 

17

CONTRACTUAL OBLIGATIONS AND COMMITMENTS AT DECEMBER 31, 2019

                                                                                                                         Payments due in 
                                                                    Less than                                                                                         
(in thousands of dollars)                               1 year                    1 to 3 years                     4 to 5 years                       Thereafter                                 Total

Debt obligations                                  $ 260,798                        $    12,149                          $   22,928                          $             —                        $295,875
Operating lease obligations                       491                                    963                                      217                                     207                                1,878
Purchase obligations                                        81                                        —                                         —                                         —                                       81

                                                                   $ 261,370                        $    13,112                          $   23,145                         $

207                        $297,834

payments and will provide sufficient liquidity and capital
resources for future growth over the next twelve months.

FISCAL 2019 CASH FLOWS 
Year ended December 31, 2019 compared with the year
ended December 31, 2018

Cash inflow from net earnings before changes in operating
assets and liabilities and income tax payments totalled
$9,394,000 in 2019 compared to $13,399,000 last year.
After changes in operating assets and liabilities and 
income tax payments are taken into account, there was
a net cash outflow from operating activities of $47,560,000
in 2019 compared to $94,342,000 last year. The net cash
outflow in 2019 largely resulted from financing loans of
$51,672,000. In 2018, the net cash outflow largely resulted
from financing loans of $105,848,000. Changes in other
operating assets and liabilities are discussed above and
are set out in the Company’s consolidated statements
of cash flows on page 35 of this report.

Cash outflows from investing activities totalled
$176,000 (2018 – $501,000) in 2019 and comprised 
property and equipment additions.

Net cash inflow from financing activities totalled
$37,937,000 in 2019 compared to $99,615,000 last year.
The net cash inflow in 2019 resulted from an increase in
bank indebtedness of $27,626,000, the issue of convertible
debentures, net of transaction costs, totalling $6,823,000,
a rise in loan payable of $5,890,000, notes payable issued,
net, of $1,048,000, and common shares issued of $160,000.
Partially offsetting these inflows were dividend payments
totalling $3,052,000, lease liabilities payments of $377,000
and a distribution paid to non-controlling interests of

$181,000. In 2018, the net cash inflow resulted from an
increase in bank indebtedness of $76,905,000, issue of
convertible debentures of $16,922,000, net of transaction
costs, an increase in loan payable of $5,779,000, notes
payable issued, net, of $2,069,000, common units issued
by BondIt of $924,000 and the issue of the Company’s
common shares of $18,000, which inflows were partly
offset by dividend payments totalling $3,002,000. 

The effect of exchange rate changes on cash comprised
a gain of $230,000 in 2019 compared to a loss of $883,000
in 2018.

Overall, there was a net cash outflow of $9,569,000 in
2019 compared to a net cash inflow of $3,889,000 
in 2018.

RELATED PARTY TRANSACTIONS

The Company has borrowed funds (notes payable) on
an unsecured basis from shareholders, management,
employees, other related individuals and third parties.
Notes payable comprise short-term notes (due within
one year) and long-term notes due on July 31, 2021. 
The short-term notes comprise: (i) notes due on, or within
a week of, demand ($3,607,000) which bear interest at
rates that vary with bank prime rate or Libor; and (ii) 
numerous BondIt notes ($3,183,000) which are repayable
on various dates, the latest of which is December 31,
2020, and bear interest at rates between 7% and 12%.
The long-term notes, which total $12,149,000 and mature
on July 31, 2021, were entered into for a three-year term
commencing August 1, 2018. They carry a fixed interest
rate of 7%.

1 8                                                                                                                                                                                                     Accord Financial Corp.

Notes payable totalled $18,939,000 at December 31, 2019
compared with $18,079,000 at December 31, 2018. Of
these notes payable, $15,476,000 (2018 – $15,591,000)
was owing to related parties and $3,463,000 (2018 –
$2,488,000) to third parties. Interest expense on these
notes in 2019 totalled $1,305,000 (2018 – $997,000).
Please refer to note 11(a) to the Statements.

The following parties had notes payable with the Company
at December 31, 2019:

Short term demand notes payable

Hitzig Bros., 
    Hargreaves & Co. Inc.*        Directors                               C$     880,000
Hitzig Bros., 
    Hargreaves & Co. LLC.*       Directors                            US$     700,000
Ken Hitzig                                     Director                                 C$     250,000
Tom Henderson                         Director                              US$     162,993

Term notes payable (due July 31, 2021)

Hitzig Bros.,
    Hargreaves & Co. Inc.*        Directors                               C$ 3,500,000
Oakwest Corporation Inc.*    Director                                 C$ 2,000,000
Belweather Capital 
    Partners Inc.*                          Director                                 C$ 1,000,000
Ken Hitzig                                     Director                                 C$ 1,000,000

*a director(s) of Accord has an ownership interest in the company

Accord pays a rate of interest related to Canadian prime
(currently it pays 2.95% or 3.45%) on its Canadian dollar
unsecured demand notes payable, while its U.S. dollar
unsecured demand notes pay a LIBOR based rate of 
interest (currently 2.75%). These rates of interest are
below the rates that the Company pays on its main 
syndicated bank facility with The Bank of Nova Scotia
(“BNS”) resulting in interest savings to the Company.

Upon renewal of the BNS facility in July 2018, the 
Company entered into three-year unsecured notes
payable maturing July 31, 2021. These notes are solely
with related parties and pay a rate of interest of 7%. 
The Company’s credit facility allows these three-year
notes to be included in its tangible net worth (TNW) for
the purpose of leveraging its bank line (up to 3.5 times
TNW). This created additional borrowing capacity that 
Accord can utilize at lower credit facility rates of 
interest, which was the main business purpose thereof.

BondIt also utilizes loan participations to provide capital
for and reduce the risk of loss on client loans, as well as
reduce its overall cost of capital. A number of related parties
have participated in the BondIt loans. At December 31,
2019, BondIt loan participations totalled US$6,101,000
(2018 – US$3,080,000), of which US$990,000 (2018 –
US$748,000) was provided by related parties. Specifically,
US$800,000 (2018 – US$748,000) was provided by Hitzig
Bros., Hargreaves & Co. LLC, while US$190,000 (2018 – nil)
was provided by BondIt management and a company
related to BondIt management. Please refer to note 11(b).

FINANCIAL INSTRUMENTS

All financial assets and liabilities, with the exception of
cash, derivative financial instruments, and the guarantee
of managed receivables, are recorded at cost. The 
exceptions noted are recorded at fair value. Financial
assets and liabilities, other than the lease receivables
and loans to clients in our equipment finance business,
lease liabilities, convertible debentures and term notes
payable, are short-term in nature and, therefore, their
carrying values approximate fair values. 

At December 31, 2019, the Company had entered into
forward foreign exchange contracts with a financial 
institution which must be exercised by the Company
between January 31, 2020 and July 31, 2020 and which
oblige the Company to sell Canadian dollars and buy
US$650,000 at exchange rates between 1.3090 and
1.3288. These contracts were entered into by the
Company on behalf of a client and similar forward 
foreign exchange contracts were entered into between
the Company and the client, whereby the Company will
buy Canadian dollars from and sell US$650,000 to the
client. These contracts are discussed further in note 18
to the Statements.

CRITICAL ACCOUNTING POLICIES AND
ESTIMATES 

Critical accounting estimates represent those estimates
that are highly uncertain and for which changes in
those estimates could materially impact the Company’s
financial results. The following are accounting estimates

Annual Report 2019 

19

that the Company considers critical to the financial 
results of its business segments:  

i)

the allowance for losses on both its Loans and its 
guarantee of managed receivables. The Company 
maintains a separate allowance for losses on each of
the above items at amounts which, in management’s
judgment, are sufficient to cover losses thereon. The
allowances are based upon several considerations 
including current economic environment, condition
of the loan and receivable portfolios, typical industry
loss experience, macro-economic factors and 
forward-looking information. These estimates are 
particularly judgmental and operating results may 
be adversely affected by significant unanticipated 
credit or loan losses, such as occur in a bankruptcy 
or insolvency. 

The Company’s allowance for losses on its Loans and
its guarantee of managed receivables are provided 
for under the three stage criteria set out in IFRS 9, 
where a Stage 1 allowance is established to reserve 
against ECL on accounts which have not experienced
a significant increase in credit risk (“SICR”) and 
which cannot be specifically identified as impaired 
on an item-by-item or group basis at a particular 
point in time. Stage 1 ECL results from default events
on the financial instrument that are possible within
the twelve-month period after the reporting date. 
Stage 1 accounts are considered to be in good 
standing. In establishing its Stage 1 allowances, the
Company applies percentage formulae to its Loans 
and managed receivables based on its credit risk 
analysis. The Company’s Stage 2 allowances are 
based on a review of the loan or managed receivable
and comprises an allowance for those financial 
instruments which have experienced a SICR since 
initial recognition. The Company generally considers
an account to have a SICR when there is a change 
in internal risk rating since initial recognition which
prompts the Company to place the account on its 
“watchlist.” Lifetime ECL are recognized for all 
Stage 2 financial instruments. Stage 3 financial 
instruments are those that the Company has 
classified as impaired. The Company classifies a 

financial instrument as impaired when the future 
cash flows of the financial instrument could be 
adversely impacted by events after its initial 
recognition. Evidence of impairment includes 
indications that the borrower is experiencing 
significant financial difficulties, or a default or 
delinquency has occurred. The Company also refers
to these accounts as “workout” accounts. Lifetime 
ECL are recognized for all Stage 3 financial 
instruments. In Stage 3, financial instruments are 
written-off, either partially or in full, against the 
related allowance for losses when the Company 
judges that there is no realistic prospect of future
recovery in respect of those amounts after the 
collateral has been realized or transferred at net 
realizable value. Any subsequent recoveries of 
amounts previously written-off are credited to the 
respective allowance for losses. Management believes
that its allowances for losses are sufficient and 
appropriate and does not consider it reasonably 
likely that the Company’s material assumptions will
change. The Company’s allowances are discussed 
above and in notes 3(e), 4 and 23(a) to the Statements.

ii) 

the extent of any provisions required for outstanding
claims. In the normal course of business there is 
outstanding litigation, the results of which are not 
normally expected to have a material effect upon 
the Company. However, the adverse resolution of a 
particular claim could have a material impact on 
the Company’s financial results. Management is not
aware of any claims currently outstanding the 
aggregate liability from which would materially 
affect the financial position of the Company.

ADOPTION OF NEW ACCOUNTING
POLICY

Effective January 1, 2019, the Company adopted a new
accounting standard as issued by the IASB comprising
IFRS 16, Leases, which replaced IAS 17, Leases. IFRS 16
sets out the principles for the recognition, measurement,
presentation and disclosure of leases. IFRS 16 was 
applied using the modified retrospective method 

20                                                                                                                                                                                                    Accord Financial Corp.

pursuant to which the Company will not have to restate
2018 comparatives.

there can be no assurance that any design will succeed
in achieving its stated goal under all potential conditions.

The adoption of IFRS 16 resulted in a fundamental
change to the accounting treatment of leases. IFRS 16
eliminated the current dual accounting model for lessees,
which distinguished between on-balance sheet finance
leases and off-balance sheet operating leases. Instead,
there is now a single, on-balance sheet accounting model
that is similar to finance lease accounting. Under IFRS 16,
right-of-use assets and lease liabilities have been 
recognized at the date of implementation resulting in
an increase in both assets and liabilities. Lessees also
recognize depreciation expense on the right-of-use assets
and interest expense on the lease liabilities in the income
statement. The Company elected to use exemptions
available under IFRS 16 for lease terms which end within
twelve months of January 1, 2019 and also for lease
contracts of certain office equipment that are considered
low value. On adoption of IFRS 16, the Company 
recognized right-of-use assets in respect of four of its 
office leases totalling $2,027,000 and related lease 
liabilities in the same amount. There was no impact on
the Company’s retained earnings. Adoption of IFRS 16
did not have a material impact on the Company’s net
earnings. For further details, please refer to note 3(a) to
the Statements.

CONTROL ENVIRONMENT

There have been no changes to the Company’s disclosure
controls and procedures (“DC&P”) and internal control
over financial reporting (“ICFR”) during 2019 that have
materially affected, or are reasonably likely to materially
affect, DC&P or ICFR. 

Internal control systems, no matter how well designed,
have inherent limitations. Therefore, even those systems
determined to be effective can provide only reasonable
assurance with respect to financial statement preparation
and presentation. Also, projections of any evaluation of
effectiveness to future periods are subject to the risk
that controls may become inadequate because of changes
in conditions, or that the degree of compliance with the
policies or procedures may deteriorate and, as such,

Disclosure controls and procedures
The Company’s management, including its President and
Chief Financial Officer, are responsible for establishing
and maintaining the Company’s disclosure controls and
procedures and has designed them to provide reasonable
assurance that material information relating to the
Company is made known to it by others within the
Company on a timely basis. The Company’s management
has evaluated the effectiveness of its disclosure controls
and procedures (as defined in the rules of the Canadian
Securities Administrators (“CSA”)) as at December 31,
2019 and has concluded that such disclosure controls
and procedures are effective.

Management’s annual report on internal
control over financial reporting
The following report is provided by the Company’s
management, including its President and Chief Financial
Officer, in respect of the Company’s internal control over
financial reporting (as defined in the rules of the CSA):

(i)

the Company’s management is responsible for 
establishing and maintaining adequate internal 
control over financial reporting within the Company.
All internal control systems, no matter how well 
designed, have inherent limitations. Therefore, even
those systems determined to be effective can 
provide only reasonable assurance with respect to 
financial statement preparation and presentation;

(ii)

the Company’s management has used the Committee
of Sponsoring Organizations of the Treadway 
Commission (COSO) 2013 framework to evaluate 
the design of the Company’s internal control over 
financial reporting and test its effectiveness; and

(iii)  the Company’s management has designed and 

tested the effectiveness of its internal control over 
financial reporting as at December 31, 2019 to 
provide reasonable assurance regarding the reliability
of financial reporting and the preparation of the 
Company’s financial statements for external purposes

Annual Report 2019

21

in accordance with IFRS and advises that there are 
no material weaknesses in the design of internal 
control over financial reporting that have been 
identified by management. 

RISKS AND UNCERTAINTIES THAT
COULD AFFECT FUTURE RESULTS

Past performance is not a guarantee of future performance,
which is subject to substantial risks and uncertainties.
Management remains optimistic about the Company’s
long-term prospects. Factors that may impact the 
Company’s results include, but are not limited to, the
factors discussed below. Please refer to note 23 to the
Statements, which discuss the Company’s principal 
financial risk management practices.

Competition from alternative sources of
financing
The Company operates in an intensely competitive 
environment and its results could be significantly 
affected by the activities of other industry participants.
The Company expects this level of competition to persist
in the future as the markets for its services continue to
develop and as additional companies enter its markets.
There can be no assurance that the Company will be
able to compete effectively with current or future 
competitors. If the Company’s competitors engage in
aggressive pricing policies with respect to services that
compete with those of the Company’s, the Company
would likely lose some clients or be forced to lower its
rates, both of which could have a material adverse effect
on the Company’s business, financial condition and 
results of operations. In addition, some of the Company’s
competitors may have higher risk tolerances or different
risk assessments, which could allow them to establish
more origination sources and customer relationships to
increase their market share. Further, because there are
fewer barriers to entry to the markets in which the
Company operates, new competitors could enter these
markets at any time. Because of all these competitive
factors, the Company may be unable to sustain its 
operations at its current levels or generate growth in
revenues or operating income, either of which could
have a material adverse impact on the Company’s 

business, financial condition and results of operations.

Credit risk, inability to underwrite finance
receivables and loan applications
The Company is in the business of financing its clients’
receivables and making asset-based loans, including 
inventory and equipment financings, designed to serve
small- and medium-sized businesses, which are often
owner-operated and have limited access to traditional
financing. There is a high degree of risk associated with
providing financing to such parties as a result of their
lower creditworthiness. Even with an appropriately 
diversified lending business, operating results can be
adversely affected by large bankruptcies and/or 
insolvencies. Losses from client loans in excess of the
Company’s expectations could have a material adverse
impact on the Company’s business, financial condition
and results of operations. In addition, since defaulted
loans as well as certain delinquent loans cannot be used
as collateral under the Company’s credit facilities, higher
than anticipated defaults and delinquencies could 
adversely affect the Company’s liquidity by reducing
the amount of funding available to the Company under
these financing arrangements. Furthermore, increased
rates of delinquencies or loss levels could cause the
Company to be in breach of its financial covenants under
its credit facilities, and could also result in adverse
changes to the terms of future financing arrangements
available to the Company, including increased interest
rates payable to lenders and the imposition of more
burdensome covenants and increased credit 
enhancement requirements.

Interest rate risk
The Company has fixed rate borrowings, as well as
floating rate borrowings. The Company’s agreements
with its clients (affecting interest revenue) and lenders
(affecting interest expense) usually provide for rate 
adjustments in the event of interest rate changes. 
However, as the Company’s floating rate funds employed
are currently similar to its floating rate borrowings, the
Company is currently economically hedged against 
interest rate fluctuations. Fluctuations in interest rates
may have a material adverse impact on the Company’s
business, financial condition and results of operations.

22                                                                                                                                                                                                    Accord Financial Corp.

Foreign currency risk
The Company has international operations, primarily in
the United States. Accordingly, a significant portion of
its financial resources are held in currencies other than
the Canadian dollar. In recent years, the Company has
seen the fluctuations in the U.S. dollar against the
Canadian dollar affect its operating results when its
foreign subsidiaries results are translated into Canadian
dollars. It has also affected the value of the Company’s
net Canadian dollar investment in its foreign subsidiaries,
which had, in the past, reduced the accumulated other
comprehensive income component of equity to a loss
position, although it is now in a significant gain position.
No assurances can be made that changes in foreign 
currency rates will not have a significant adverse effect
on the Company’s business, financial condition or results
of operations.

External financing
The Company depends and will continue to depend on
the availability of credit from external financing sources,
to continue to, among other things, finance new and 
refinance existing loans and satisfy the Company’s other
working capital needs. The Company believes that 
current cash balances and existing credit lines, together
with cash flow from operations, will be sufficient to
meet its cash requirements with respect to investments
in working capital, operating expenditures and dividend
payments, and also provide sufficient liquidity and 
capital resources for future growth over the next twelve
months. However, there is no guarantee that the Company
will continue to have financing available to it or if the
Company were to require additional financing that it
would be able to obtain it on acceptable terms or at all.
If any or all of the Company’s funding sources become
unavailable on terms acceptable to the Company or at
all, or if any of the Company’s credit facilities are not 
renewed or re-negotiated upon expiration of their terms,
the Company may not have access to the financing 
necessary to conduct its businesses, which would limit
the Company’s ability to finance its operations and could
have a material adverse impact on it’s business, financial
condition and results of operations.

Deterioration in economic or business 
conditions; impact of significant events
and circumstances
The Company operates mainly in Canada and the
United States. The Company’s operating results may be
negatively affected by various economic factors and
business conditions, including the level of economic 
activity in the markets in which it operates. To the 
extent that economic activity or business conditions 
deteriorate, delinquencies and credit losses may increase.
As the Company extends credit primarily to small- and
medium-sized businesses, many of its customers are
particularly susceptible to economic slowdowns or 
recessions, and may be unable to make scheduled lease
or loan payments during these periods. Unfavorable
economic conditions may also make it more difficult for
the Company to maintain new origination volumes and
the credit quality of new loans at levels previously 
attained. Unfavorable economic conditions could also
increase funding costs or operating cost structures,
limit access to credit facilities and other capital markets
funding sources or result in a decision by the Company’s
lenders not to extend further credit. Any of these events
could have a material adverse impact on the Company’s
business, financial condition and results of operations.

Dependence on key personnel 
Employees are a significant asset of the Company, and
the Company depends to a large extent upon the abilities
and continued efforts of its key operating personnel
and senior management team. If any of these persons
becomes unavailable to continue in such capacity, or if
the Company is unable to attract and retain other qualified
employees, it could have a material adverse impact on
the Company’s businesses, financial condition and 
results of operations. Market forces and competitive 
pressures may also adversely affect the ability of the
Company to recruit and retain key qualified personnel.

Income tax matters
The income of the Company must be computed in 
accordance with Canadian, U.S. and foreign tax laws, as
applicable, and the Company is subject to Canadian,
U.S. and foreign tax laws, all of which may be changed

Annual Report 2019

23

in a manner that could adversely affect the Company’s
business, financial condition or results of operation.

financial condition and results of operations.

Recent and future acquisitions and 
investments
In recent years, the Company has acquired or invested
in businesses and may seek to acquire or invest in
additional businesses in the future that expand or 
complement its current business. Recent acquisitions by
the Company have increased the size of the Company’s
operations and the amount of indebtedness that may
have to be serviced by the Company and future 
acquisitions by the Company, if they occur, may result
in further increases in the Company’s operations or 
indebtedness. The successful integration and management
of any recently acquired businesses or businesses 
acquired in the future involves numerous risks that could
adversely affect the Company’s business, financial 
condition, or results of operations, including: (i) the risk
that management may not be able to successfully 
manage the acquired businesses and that the integration
of such businesses may place significant demands on
management, diverting their attention from the 
Company’s existing operations; (ii) the risk that the
Company’s existing operational, financial, management,
due diligence or underwriting systems and procedures
may be incompatible with the markets in which the 
acquired business operates or inadequate to effectively
integrate and manage the acquired business; (iii) the
risk that acquisitions may require substantial financial
resources that otherwise could be used to develop other
aspects of the Company’s business; (iv) the risk that as
a result of acquiring a business, the Company may 
become subject to additional liabilities or contingencies
(known and unknown); (v) the risk that the personnel of
any acquired business may not work effectively with
the Company’s existing personnel; (vi) the risk that the
Company fails to effectively deal with competitive 
pressures or barriers to entry applicable to the acquired
business or the markets in which it operates or introduce
new products into such markets; and (vii) the risk that
the acquisition may not be accretive to the Company.
The Company may fail to successfully integrate such 
acquired businesses or realize the anticipated benefits
of such acquisitions, and such failure could have a
material adverse impact on the Company’s business, 

Fraud by lessees, borrowers, vendors 
or brokers
The Company may be a victim of fraud by lessees, 
borrowers, vendors and brokers. In cases of fraud, it is
difficult and often unlikely that the Company will be able
to collect amounts owing under a lease/loan or repossess
any related collateral. Increased rates of fraud could have
a material adverse impact on the Company’s business,
financial condition and results of operations.

Risk of future legal proceedings
The Company is threatened from time to time with, or 
is named as a defendant in, or may become subject to,
various legal proceedings, fines or penalties in the ordinary
course of conducting its businesses. A significant 
judgment or the imposition of a significant fine or penalty
on the Company could have a material adverse impact
on the Company’s business, financial condition and 
results of operation. Significant obligations may also be
imposed on the Company by reason of a settlement or
judgment involving the Company, as well as risks pertinent
to financing facilities, including acceleration and/or loss
of funding availability. Publicity regarding involvement
in matters of this type, especially if there is an adverse
settlement or finding in the litigation, could result in 
adverse consequences to the Company’s reputation that
could, among other things, impair its ability to retain
existing or attract further business. The continuing
expansion of class action litigation in U.S. and Canadian
court actions has the effect of increasing the scale of
potential judgments. Defending such a class action or
other major litigation could be costly, divert management’s
attention and resources and have a material adverse
impact on the Company’s business, financial condition
and results of operations.

OUTLOOK

The Company’s principal objective is managed growth –
putting quality new business on the books while
maintaining high underwriting standards. 

The Company is benefitting from the continued 
substantial growth in its funds employed, which have

24                                                                                                                                                                                                    Accord Financial Corp.

Company has raised $25.6 million through convertible
debenture offerings, including $7.2 million raised in
2019. The Company will continue to review alternative
sources of financing to augment its balance sheet if and
when necessary.

U.S. tax regulations released in December 2018 impacted
tax planning such that the Company saw an increase in
its effective tax rate and income tax expense in 2019. This
significantly impacted net earnings in 2019. The Company
implemented an alternative tax strategy towards the end
of 2019 which should help lower its effective tax rate in
future years.

With its substantial capital and borrowing capacity, 
Accord is well positioned to capitalize on market 
conditions. That, coupled with experienced management
and employees, will enable the Company to meet 
increased competition and develop new opportunities.
Accord continues to introduce new financial and credit
services to fuel growth in a very competitive and 
challenging environment.

Stuart Adair
Senior Vice President, Chief Financial Officer

Toronto, Canada
March 6, 2020

grown 166% from the $140 million at the end to 2016 to
finish 2019 at $373 million. Growth in funds employed, a
key indicator of where the Company is heading, has
been achieved organically through the introduction of
new lending products and through the investments in
ASBF in 2014, and BondIt and CapX in the second half 
of 2017. 

Revenue in 2019 increased 20% from 2018 and will 
continue to grow as more funds are deployed. Average
funds employed in 2019 were 39% higher than 2018’s
average. Growth in funds employed is expected to 
continue and will result in improved revenues in the
future which bodes well for future financial results, 
although the Company continues to face intense 
competition, particularly in the U.S. which has resulted
in lower loan yields there in recent years. It is anticipated
that the Company’s asset-based financing units, AFIC and
AFIU, will be able to continue to build on their growth, 
particularly in the U.S. where synergies with CapX are
being realized, despite operating in very competitive
markets. The Company’s Canadian equipment financing
and leasing business, ASBF, is forecasting growth to
continue in future years. That unit continues to expand
its product offerings, which include working capital
loans and the equipment revolving line of credit product
that it introduced in 2017, as well as carefully increasing
its average equipment finance deal size.

Our newest group companies are also expected to grow
their funds employed. BondIt’s funds employed are
seeing growth, while CapX, which started from scratch in
the fourth quarter of 2017, had grown funds employed to
$111 million at the end of 2019, which growth is expected
to continue. Our credit protection and receivables
management business faces intense competition from
multinational credit insurers which is expected to 
continue and its business is likely to decline further in
2019 although it continues to be profitable.

To support this growth, in July 2019 the Company’s
banking syndicate approved a $75 million increase in its
bank facility bringing the credit line up to $367 million.
This should provide the Company with the majority of
funding needed to support further growth in the next
twelve months. In addition, since December 2018, the

Annual Report 2019

25

Ten Year Financial Summary 2010-2019

All figures are in thousands of dollars except earnings per share, dividends per share, book value per share, share
price history and return on equity.

                                                                                               2010              2011               2012              2013              2014              2015              2016              2017              2018               2019

  Revenue                                                                 $   31,406          28,408           25,891          26,074          30,235          31,577          28,522          31,409          46,927           56,175

  Interest                                                                           1,730             2,047             1,911             1,913             2,523             2,258             2,281             3,847             9,407          17,089

  General and administrative                                 14,679          13,558          13,615          13,845          16,154          17,484          17,427          16,945          23,524          26,151

  Provision for credit and loan losses                         1,325                 886                 213                 438                 639                 375                 963             2,898             2,025             7,105

  Impairment of assets held for sale                            1,237                 462                    —                    —                    —                   50                   44                   24                   25                    —

  Depreciation                                                                     159                 130                 126                 112                 125                 136                 154                 161                 279                 727

  Business acquisition expenses                                        —                    —                    —                    —                 570                 575                 509                 932                 336           (1,818)

  Total expenses                                                          19,130          17,083          15,865          16,308          20,011          20,878          21,378          24,807          35,596          49,254

  Earnings before income tax expense               12,276          11,325          10,026             9,766          10,224          10,699             7,144             6,602          11,331             6,921

  Income tax expense                                                  4,033             3,740             3,649             3,228             3,345             1,940                 578                 391                 104             1,579

  Net earnings                                                         $     8,243             7,585             6,377             6,538             6,879             8,759             6,566             6,211          11,227             5,342

  Non-controlling interests                                               —                    —                    —                    —                    —                    —                    —                 201                 871           (1,102)

  Net earnings attributable
   to shareholders                                                $     8,243             7,585             6,377             6,538             6,879             8,759             6,566             6,010          10,356             6,444

  Earnings per common share:                          
      Basic and diluted                                                      0.88               0.85               0.76               0.80               0.83               1.05               0.79               0.72               1.24               0.76

  Dividends per common share                       $        0.28               0.30               0.31               0.32               0.33               0.35               0.36               0.36               0.36               0.36

  Finance receivables and loans, net              $ 102,313          89,124        108,477        109,775        136,346        134,259        138,115        217,975        335,652        368,637

  Other assets                                                               10,811             9,368          16,115          11,034          18,278          20,301          20,451          33,045          38,131          37,577

  Total assets                                                           $ 113,124          98,492        124,592        120,809        154,624        154,560        158,566        251,020        373,783        406,214

  Bank indebtedness                                            $   44,596          27,222          54,572          43,368          63,995          54,094          62,484        138,140        222,862        242,781

  Loan payable                                                                       —                    —                    —                    —                    —                    —                    —                    —             5,696          11,227

  Notes payable                                                            10,142          14,611          14,492          14,809          16,808          13,201          11,370          15,862           18,079          18,939  

  Convertible debentures                                                  —                    —                    —                    —                    —                    —                    —                    —          15,955          22,928

  Other liabilities                                                           13,826             8,804             8,132             9,201          12,489          14,199             9,030          16,885          16,006          13,971

  Total liabilities                                                           68,564          50,637          77,196          67,378          93,292          81,494          82,884        170,887        278,598        309,846

  Shareholders' equity                                              44,560          47,855          47,396          53,431          61,332          73,066          75,682          76,449          89,818          92,515

  Non-controlling interests in subsidiaries                     —                    —                    —                    —                    —                    —                    —             3,684             5,367             3,853

  Total equity                                                                 44,560          47,855          47,396          53,431          61,332          73,066          75,682          80,133          95,185          96,368

  Total liabilities and equity                              $ 113,124          98,492        124,592        120,809        154,624        154,560        158,566        251,020        373,783        406,214

  Shares outstanding at Dec. 31                      #     9,066             8,719             8,221             8,221             8,308             8,308             8,308             8,308             8,429             8,589

  Book value per share at Dec. 31                   $        4.92               5.49               5.76               6.50               7.38               8.79               9.11               9.20             10.66             10.77

  Share price - high                                                $        8.14               8.25               7.15               9.25             10.75             12.05               9.95               9.55             10.45             10.42

                     - low                                                           5.25               6.50               6.50               6.84               7.85               9.00               8.70               8.40               8.22               8.37

                     - close at Dec. 31                                   7.50               6.87               7.00               7.86               9.35               9.60               8.99               9.20               9.09             10.07

  Return on average equity                              %        18.2               16.8               13.6               13.1               12.1               13.1                  9.0                  8.0               12.8                  7.1  

26                                                                                                                                                                                                    Accord Financial Corp.

  
  
COMPLETE SPECTRUM OF FINANCING SOLUTIONS

Asset-based lending 
Accord’s asset-based lending serves companies of all sizes across North America. Our flexible ABL 
solutions allow clients to unlock working capital from their accounts receivable, inventory and 
equipment. Accord also provides financing solutions to other lending companies, enabling them to
grow more quickly than they would with traditional funding. Over forty years of superior service 
combined with exceptional financial strength makes us the most reliable finance partner for companies
positioning for their next phase of growth.

Equipment Financing
Accord finances equipment for small- and medium-sized businesses, serving a broad base of North
America’s most dynamic industries, from forestry and energy, to construction and manufacturing.
We’re equally comfortable financing incremental CapX or business expansion, or refinancing existing 
assets to optimize balance sheet strength. Our success has been built on our commitment to supporting
private equity sponsors, finance professionals and SMEs directly.

Credit protection & receivables management
Accord is one of North America’s most experienced firms providing complete receivables management
services. For over forty years we’ve served small- and medium-sized businesses with flexible, cost-effective,
risk-free credit guarantees and collection services. With complete coverage of the U.S. and Canada,
and strong alliances worldwide, we have the knowledge, expertise and connections to deliver 
superior results across all industries.

Supply Chain Finance
Since 1978, Accord has been a leader in cross-border trade, simplifying supply chain finance for 
importers and exporters. Our unique AccordOctet program provides trade financing for North American
companies sourcing goods anywhere in the world, while our alliance with Factors Chain International
facilitates seamless credit and collection services through a network of close to 400 members and
trade firms in 90 countries worldwide.

Small Business Finance
AccordAccess is a flexible working capital solution aimed at financing growth for qualified small- and
medium-sized businesses. AccordAccess provides unsecured loans of up to $75,000, repaid in 18 months
or sooner with simple, fixed weekly payments. This innovative program is designed to help small 
businesses take advantage of growth opportunities or manage through challenging times. AccordAccess
is an ideal supplement to the owners’ investment and to long-term financing, like leasing and bank credit.

Media finance
Accord provides media finance through affiliate BondIt Media Capital, a world renowned film, television
and media financier founded in 2014. Since inception, BondIt has participated in the debt financing of
over 270 feature film and television productions ranging from micro-budgets to studio level projects.
Based in Santa Monica, BondIt is a flexible financing partner for projects, producers and media 
companies alike.

Annual Report 2019

27

Management’s Report to the Shareholders

The management of Accord Financial Corp. is responsible for the preparation,
fair presentation and integrity of the audited consolidated financial statements, 
financial information and MD&A contained in this annual report. This responsibility
includes the selection of the Company’s accounting policies in addition to 
judgments and estimates in accordance with International Financial Reporting
Standards (IFRS). The accounting principles which form the basis of the consolidated
financial statements and the more significant policies applied are described in
note 3 to the consolidated financial statements. The MD&A has been prepared in
accordance with the requirements of the CSA’s National Instrument 51-102.

In order to meet its responsibility for the reliability and timeliness of financial 
information, management maintains systems of accounting and administrative
controls that assure, on a reasonable basis, the reliability of financial information
and the orderly and efficient conduct of the Company’s business. A report on the
design and effectiveness of the Company’s disclosure controls and procedures and
the design and operating effectiveness of it internal control over financial reporting
is set out in the MD&A as required by CSA’s National Instrument 52-109.

The Company’s Board of Directors is responsible for ensuring that management
fulfils its responsibilities for financial reporting and internal control. The Board is
assisted in exercising its responsibilities through its Audit Committee, which is
composed of three independent directors. The Committee meets at least quarterly
with management and periodically with the Company’s auditors to satisfy itself that
management’s responsibilities are properly discharged, to review the Company’s
financial reports, including consolidated financial statements and MD&A, and to
recommend approval of the consolidated financial statements and MD&A to 
the Board.

KPMG LLP, independent auditors appointed by the shareholders, expresses an
opinion on the fair presentation of the consolidated financial statements. They have
full and unrestricted access to the Audit Committee and management to discuss
matters arising from their audit, which includes a review of the Company’s 
accounting records and consideration of its internal controls.

Stuart Adair

Toronto, Canada
March 6, 2020

28                                                                                                                                                                                                    Accord Financial Corp.

Independent Auditors' Report to the Shareholders

TO THE SHAREHOLDERS OF ACCORD 
FINANCIAL CORP.

BASIS FOR OPINION

OPINION

We conducted our audit in accordance with IFRS. Our

responsibilities under those standards are further described

in the “Auditors’ Responsibilities for the Audit of the Financial

We have audited the consolidated financial statements of

Statements” section of our auditors’ report.

Accord Financial Corp. (the Entity), which comprise:

•  the consolidated statements of financial position as at 

ethical requirements that are relevant to our audit of the

     December 31, 2019 and December 31, 2018;

financial statements in Canada and we have fulfilled our

•  the consolidated statements of earnings for the years 

other responsibilities in accordance with these requirements.

We are independent of the Entity in accordance with the

     then ended;

•  the consolidated statements of comprehensive income 

We believe that the audit evidence we have obtained is

     for the years then ended;

sufficient and appropriate to provide a basis for our opinion.

•  the consolidated statements of changes in equity for the

     years then ended;

OTHER INFORMATION

•  the consolidated statements of cash flows for the years 

     then ended; and

Management is responsible for the other information.

•  notes to the consolidated financial statements, including

Other information comprises:

     a summary of significant accounting policies.

(hereinafter referred to as the “financial statements”).

•  the information included in Management’s Discussion 

     and Analysis filed with the relevant Canadian Securities 

In our opinion, the accompanying financial statements

     Commissions; and

present fairly, in all material respects, the consolidated 

•  the information, other than the financial statements and

financial position of the Entity as at December 31, 2019

     the auditors’ report thereon, included in a document 

and December 31, 2018, and its consolidated financial 

     likely to be entitled “Annual Report 2019”.

performance and its consolidated cash flows for the years

then ended in accordance with International Financial 

Our opinion on the financial statements does not cover the

Reporting Standards (IFRS) as issued by the International

other information and we do not and will not express any

Accounting Standards Board.

form of assurance conclusion thereon.

Annual Report 2019

29

In connection with our audit of the financial statements,

our responsibility is to read the other information identified

AUDITORS’ RESPONSIBILITIES FOR THE
AUDIT OF THE FINANCIAL STATEMENTS

above and, in doing so, consider whether the other 

information is materially inconsistent with the financial

Our objectives are to obtain reasonable assurance about

statements or our knowledge obtained in the audit and 

whether the financial statements as a whole are free from

remain alert for indications that the other information 

material misstatement, whether due to fraud or error, and

appears to be materially misstated.

to issue an auditors’ report that includes our opinion.

We obtained the information included in Management’s

Reasonable assurance is a high level of assurance, but is

Discussion and Analysis filed with the relevant Canadian

not a guarantee that an audit conducted in accordance

Securities Commissions as at the date of this auditors’ 

with Canadian generally accepted auditing standards will

report. If, based on the work we have performed on this
other information, we conclude that there is a material

always detect a material misstatement when it exists.

misstatement of this other information, we are required to

Misstatements can arise from fraud or error and are 

report that fact in the auditors’ report.

We have nothing to report in this regard.

RESPONSIBILITIES OF MANAGEMENT AND
THOSE CHARGED WITH GOVERNANCE FOR
THE FINANCIAL STATEMENTS

considered material if, individually or in the aggregate,

they could reasonably be expected to influence the 

economic decisions of users taken on the basis of the 

financial statements.

As part of an audit in accordance with Canadian generally

accepted auditing standards, we exercise professional

judgment and maintain professional skepticism 

Management is responsible for the preparation and fair

throughout the audit.

presentation of the financial statements in accordance

with IFRS, and for such internal control as management

We also:

determines is necessary to enable the preparation of financial

statements that are free from material misstatement, whether

due to fraud or error.

•  Identify and assess the risks of material misstatement of
     the financial statements, whether due to fraud or error, 

     design and perform audit procedures responsive to 

In preparing the financial statements, management is 

     those risks, and obtain audit evidence that is sufficient 

responsible for assessing the Entity’s ability to continue as

     and appropriate to provide a basis for our opinion. 

a going concern, disclosing as applicable, matters related

to going concern and using the going concern basis of

     The risk of not detecting a material misstatement resulting 

accounting unless management either intends to liquidate

     from fraud is higher than for one resulting from error, as 

the Entity or to cease operations, or has no realistic alternative

     fraud may involve collusion, forgery, intentional 

but to do so.

     omissions, misrepresentations, or the override of 

     internal control.

Those charged with governance are responsible for 

overseeing the Entity’s financial reporting process.

•  Obtain an understanding of internal control relevant to 

30                                                                                                                                                                                                    Accord Financial Corp.

     the audit in order to design audit procedures that are 

     reasonably be thought to bear on our independence, 

     appropriate in the circumstances, but not for the 

     and where applicable, related safeguards.

     purpose of expressing an opinion on the effectiveness 

     of the Entity's internal control.

•  Obtain sufficient appropriate audit evidence regarding 
     the financial information of the entities or business 

•  Evaluate the appropriateness of accounting policies used
     and the reasonableness of accounting estimates and

     activities within the group Entity to express an opinion 

     on the financial statements. We are responsible for the 

     related disclosures made by management.

     direction, supervision and performance of the group 

     audit. We remain solely responsible for our audit opinion.

•  Conclude on the appropriateness of management's use 
     of the going concern basis of accounting and, based on 

     the audit evidence obtained, whether a material 
     uncertainty exists related to events or conditions that 

Chartered Professional Accountants, Licensed Public

     may cast significant doubt on the Entity's ability to 

Accountants

     continue as a going concern. If we conclude that a material 

The engagement partner on the audit resulting in this 

     uncertainty exists, we are required to draw attention in 

auditors’ report is James Loewen

     our auditors’ report to the related disclosures in the

     financial statements or, if such disclosures are inadequate,

Toronto, Canada

     to modify our opinion. Our conclusions are based on the

March 6, 2020

     audit evidence obtained up to the date of our auditors’ 

     report. However, future events or conditions may cause 

     the Entity to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content 
     of the financial statements, including the disclosures, 

     and whether the financial statements represent the 

     underlying transactions and events in a manner that 

     achieves fair presentation.

•  Communicate with those charged with governance 
     regarding, among other matters, the planned scope and 

     timing of the audit and significant audit findings,

     including any significant deficiencies in internal control 

     that we identify during our audit.

•  Provide those charged with governance with a 
     statement that we have complied with relevant ethical 

     requirements regarding independence, and communicate

     with them all relationships and other matters that may 

Annual Report 2019 

31

Consolidated Statements of Financial Position

                                                                                                                                   December 31, 2019                            December 31, 2018

Assets                                                                                                                                       
    Cash                                                                                                                                                $       6,776,422                                             $      16,345,848
    Finance receivables and loans, net (note 4)                                                                       368,637,083                                                  335,651,770
    Income taxes receivable                                                                                                                      996,039                                                           327,553
    Other assets                                                                                                                                          2,426,949                                                       1,133,367
    Assets held for sale (note 5)                                                                                                           6,970,369                                                             46,882
    Deferred tax assets, net (note 15)                                                                                                    975,714                                                       1,207,699
    Property and equipment (note 6)                                                                                                2,337,365                                                           923,080
    Intangible assets (note 9)                                                                                                                3,639,468                                                       4,115,886
    Goodwill (note 7)                                                                                                                              13,454,926                                                     14,031,320

                                                                                                                                                               $  406,214,335                                             $   373,783,405

Liabilities
    Due to clients                                                                                                                              $       2,403,717                                             $        3,156,045
    Bank indebtedness (note 8)                                                                                                      242,781,300                                                  222,861,724
    Loan payable (note 10)                                                                                                                  11,226,897                                                       5,695,568
    Accounts payable and other liabilities                                                                                      6,170,491                                                     10,693,554
    Income taxes payable                                                                                                                           337,764                                                           129,083
    Notes payable (note 11(a))                                                                                                           18,938,887                                                     18,078,919
    Convertible debentures (note 12)                                                                                             22,927,941                                                     15,954,642
    Lease liabilities (note 13)                                                                                                                 1,597,664                                                                       —
    Deferred income                                                                                                                                 1,210,471                                                       1,514,199
    Deferred tax liabilities, net (note 15)                                                                                          2,251,060                                                           514,700

                                                                                                                                                                   309,846,192                                                  278,598,434

Equity
    Capital stock (note 14)                                                                                                                      9,481,382                                                       8,114,733
    Contributed surplus (note 14(d))                                                                                                 1,322,575                                                       1,072,753
    Retained earnings                                                                                                                            74,994,381                                                     71,558,552
    Accumulated other comprehensive income (note 20)                                                       6,716,581                                                       9,071,661

   Shareholders’ equity                                                                                                                      92,514,919                                                     89,817,699

    Non-controlling interests in subsidiaries (note 21)                                                              3,853,224                                                       5,367,272

Total equity                                                                                                                                          96,368,143                                                     95,184,971

                                                                                                                                             $  406,214,335                                        $  373,783,405

Contingent liabilities (note 17)

See accompanying notes to consolidated financial statements.

On behalf of the Board 

Ken Hitzig 
Chairman of the Board

Simon Hitzig
President and Chief Executive Officer

32                                                                                                                                                                                                    Accord Financial Corp.

Consolidated Statements of Earnings

Years ended December 31                                                                                                                             2019                                                                 2018

Revenue
   Interest (note 4)                                                                                                                                   $      49,002,838                                                 $      37,842,708
   Other income (note 4)                                                                                                                       7,172,247                                                        9,084,643
                                                                                                                                                                    56,175,085                                                     46,927,351

Expenses
   Interest                                                                                                                                                  17,089,579                                                        9,407,145
   General and administrative                                                                                                         26,150,907                                                     23,524,060
   Provision for credit and loan losses (note 4)                                                                           7,105,154                                                        2,025,469
   Impairment of assets held for sale                                                                                                               —                                                              25,000
   Depreciation                                                                                                                                             726,618                                                            278,514
   Business acquisition expenses (recovery):
    Transaction and integration costs                                                                                          (2,117,768)                                                           (74,519)
    Amortization of intangible assets                                                                                                 300,117                                                            410,229
                                                                                                                                                                    49,254,607                                                     35,595,898

Earnings before income tax expense                                                                                              6,920,478                                                     11,331,453
Income tax expense (note 15)                                                                                                            1,579,000                                                            104,000

Net earnings                                                                                                                                          5,341,478                                                      11,227,453
Net (loss) earnings attributable to non-controlling 
   interests in subsidiaries                                                                                                                  (1,102,241)                                                          871,539

Net earnings attributable to shareholders                                                                          $       6,443,719                                             $      10,355,914

Basic and diluted earnings per common share (note 16)                             $                   0.76                                             $                   1.24

See accompanying notes to consolidated financial statements.

Consolidated Statements of Comprehensive Income

Years ended December 31                                                                                                                             2019                                                          2018

Net earnings attributable to shareholders
  Other comprehensive (loss) income: 

                                                  $       6,443,719                                             $      10,355,914

   Items that are or may be reclassified to profit or loss: 
       Unrealized foreign exchange (loss) gain on translation 
           of self-sustaining foreign operations (note 20)                                                          (2,355,080)                                                      3,478,235
                                                  $       4,088,639                                             $      13,834,149

Comprehensive income

See accompanying notes to consolidated financial statements.

Annual Report 2019 

33

 
 
 
Consolidated Statements of Changes in Equity

Capital stock                                                                                            Accumulated    Non-controlling
Number of                                                                                                                               other                 interests
common shares                                            Contributed                Retained    comprehensive      in subsidiaries

outstanding                  Amount                   surplus                earnings                   income                 (note 21)                         Total

Balance at January 1, 2018 
Comprehensive income
Common shares issued
Equity component of convertible 
  debentures, net of tax
Capital injection in BondIt
Net earnings attributable to
  non-controlling interests 

in subsidiaries

Stock-based compensation expense 
  related to stock option grants
Dividends paid
Translation adjustments on
  non-controlling interests
Impact of IFRS 9 remeasurement  

Balance at December 31, 2018
Comprehensive income 
Common shares issued
Equity component of convertible 
  debentures, net of tax
Net loss attributable to 
  non-controlling interests 

in subsidiaries

Dividends paid
Distribution to non-controlling 

interests

Translation adjustment on 
  non-controlling interests
Other comprehensive income 
  recognized on dissolution 
  of foreign subsidiary
Balance at December 31, 2019

8,307,713 $ 6,896,153  $
               —
   120,829

297,825  $ 63,661,034  $ 5,593,426  $ 3,684,071  $ 80,132,509
—                        —     10,355,914        3,478,235                        —      13,834,149
1,218,580                        —                        —                        —                        —        1,218,580

—
—

—

—
—

—
—

—            755,283                        —                        —                        —            755,283
—                        —           456,265                        —            438,372            894,637

—                        —                        —                        —            871,539            871,539

—              19,645                        —                        —                        —               19,645
—                        —      (3,001,825)                      —                        —       (3,001,825)

—                        —                        —                        —            379,450            379,450
—                        —              87,164                        —               (6,160)             81,004

8,428,542   $ 8,114,733  $ 1,072,753  $71,558,552  $ 9,071,661  $ 5,367,272  $95,184,971
—                        —                        —       6,443,719     (2,355,080)                      —       4,088,639
1,366,649                        —                        —                        —                        —       1,366,649

160,371

—

—           249,822                        —                        —                        —           249,822

—                        —                        —                        —                        —      (1,102,241)    (1,102,241)
—                        —                        —     (3,051,812)                      —                        —      (3,051,812)

—                        —                        —                        —                        —          (181,213)        (181,213)

—                        —                        —                        —                        —         (230,594)       (230,594)

—                        —                        —             43,922                        —                        —              43,922

8,588,913 $ 9,481,382  $ 1,322,575  $74,994,381  $ 6,716,581   $ 3,853,224 $96,368,143

See accompanying notes to consolidated financial statements.

34                                                                                                                                                                                                    Accord Financial Corp.

  
                    
  
                  
  
                  
  
                  
 
 
 
Consolidated Statements of Cash Flows

Years ended December 31                                                                                                                 2019                                                           2018

Cash (used in) provided by:                                                                                                                                                              
Operating activities
   Net earnings                                                                                                                                $        5,341,478                                              $      11,227,453
   Items not affecting cash:                                                                                                             
        Allowances for losses, net of write-offs and recoveries                                                 1,152,676                                                        1,207,388
        Deferred income                                                                                                                               (156,176)                                                             62,930
        Amortization of intangible assets                                                                                               300,117                                                            410,229
        Depreciation of property and equipment                                                                               726,618                                                            278,514
        Loss on disposal of property and equipment                                                                                    —                                                                 2,941
        Gain on disposal of assets held for sale                                                                                     (39,793)                                                                       —
        Impairment of assets held for sale                                                                                                          —                                                               25,000
        Accretion of convertible debentures                                                                                         490,345                                                               60,530
        Stock-based compensation expense related to stock option grants                                        —                                                               19,645
        Deferred tax expense (recovery)                                                                                              1,763,711                                                           (128,188)
        Current income tax (recovery) expense                                                                                  (184,711)                                                           232,188

                                                                                                                                                                       9,394,265                                                      13,398,630
  Changes in operating assets and liabilities:                                                                       
        Finance receivables and loans, gross                                                                                (51,672,039)                                                (105,847,980)
        Due to clients                                                                                                                                      (710,806)                                                     (1,523,506)
        Other assets                                                                                                                                    (1,346,667)                                                         (489,884)
        Accounts payable and other liabilities                                                                                (3,168,097)                                                           272,841
        Disposal of assets held for sale                                                                                                       86,675                                                                        —
   Income tax paid, net                                                                                                                             (143,202)                                                         (152,245)

                                                                                                                                                                   (47,559,871)                                                   (94,342,144)

Investing activities
   Additions to property and equipment, net                                                                                (176,364)                                                         (501,268)

Financing activities
   Bank indebtedness                                                                                                                          27,626,269                                                      76,904,952
   Loan payable                                                                                                                                         5,890,496                                                        5,779,357
   Notes payable issued, net                                                                                                                1,047,589                                                        2,068,618
   Issuance of common shares                                                                                                               160,341                                                               18,000
   Convertible debentures issued, net of transaction costs                                                  6,822,847                                                      16,921,708
   Dividends paid                                                                                                                                    (3,051,812)                                                     (3,001,825)
   Common member units issued by BondIt                                                                                                —                                                            924,254
   Distribution paid to non-controlling interests in subsidiary                                               (181,213)                                                                       —
   Lease liabilities                                                                                                                                       (377,398)                                                                       —

                                                                                                                                                                     37,937,119                                                      99,615,064

Effect of exchange rate changes on cash                                                                                            229,690                                                           (882,804)

(Decrease) increase in cash                                                                                                                (9,569,426)                                                       3,888,848
Cash at January 1                                                                                                                                  16,345,848                                                      12,457,000

Cash at December 31                                                                                                                    $        6,776,422                                              $      16,345,848

Supplemental cash flow information                                                                                                        
Net cash used in operating activities includes:
   Interest paid                                                                                                                                $     14,529,344                                              $        8,562,377

See accompanying notes to consolidated financial statements.

Annual Report 2019 

35

Notes to Consolidated Financial Statements

Years ended December 31, 2019 and 2018

1.    Description of the business

        Accord Financial Corp. (the “Company”) is incorporated by way of Articles 
         of Continuance under the Ontario Business Corporations Act and, through
        its subsidiaries, is engaged in providing factoring, financing, leasing, credit
        investigation, credit protection and receivables management, to industrial
        and commercial enterprises, principally in Canada and the United States.
        The Company's registered office is at 40 Eglinton Avenue East, Suite 602, 
        Toronto, Ontario, Canada

2.   Basis of presentation and statement of compliance

          These consolidated financial statements are expressed in Canadian dollars,
        the Company’s functional and presentation currency, and are prepared in
         compliance with International Financial Reporting Standards (“IFRS”) as 
        issued by the International Accounting Standards Board (“IASB”). 

        The preparation of the consolidated financial statements in conformity 
        with IFRS requires management to make judgments, estimates and 
        assumptions that affect the application of accounting policies and the 
        reported amounts of assets, liabilities, revenue and expenses. Actual 
        results may differ from those estimates. Estimates and underlying 
        assumptions are reviewed on an ongoing basis. Changes to accounting 
        estimates are recognized in the year in which the estimates are revised 
        and in any future periods affected. Estimates that are particularly 
        judgmental relate to the determination of the allowance for losses relating
        to finance receivables and loans and to the guarantee of managed receivables
         (notes 3(e) and 4), the determination of the value of goodwill on acquisition
         and annual impairment testing (note 7) and the value of intangible assets
         (note 9), as well as the net realizable value of deferred tax assets and 
        liabilities. Management believes that these estimates are reasonable and 
         appropriate. The audited consolidated financial statements of the 
        Company have been prepared on an historical cost basis except for the 
        following items which are recorded at fair value:

• Cash
• Derivative financial instruments (a component of other assets and/or 

accounts payable and other liabilities)

• Senior executive long-term incentive plan (“LTIP”)*; and
• Guarantee of managed receivables*

* a component of accounts payable and other liabilities

36                                                                                                                                                                                                    Accord Financial Corp.

        
         
         
         
         
         
        These audited consolidated financial statements 
        were approved for issue by the Company’s Board of
        Directors (“Board”) on March 6, 2020.

3.   Significant accounting policies

(a)  Adoption of new accounting policy
        Effective January 1, 2019, the Company adopted a 
        new accounting standard as issued by IASB. IFRS 16,
        Leases, which replaced IAS 17, Leases, and IFRIC 4, 
        Determining Whether an Arrangement Contains a 
        Lease. IFRS 16 affects the accounting for the 
        Company’s office leases where payments under such
        leases were previously expensed as part of operating
        expenses. On January 1, 2019, the Company assessed
          whether its lease contracts conveyed the right to 
        control the use of an identified asset for a period of 
        time in exchange for consideration. The Company has
        recognized four office leases as right-of-use assets 
        and lease liabilities under IFRS 16. The Company 
        has elected to use the modified retrospective 
        exemptions available under IFRS 16 for lease terms 
        which end within twelve months of January 1, 2019,
         and also for lease contracts for certain office 
        equipment that are considered low value and, 
        accordingly, has not recognized right-of-use assets 
        and lease liabilities in respect of these leases. Upon 
         adoption of IFRS 16, the Company used the modified
        retrospective method under which it did not restate
        2018 comparatives. 

        The Company recognizes a right-of-use asset and a 
        lease liability at the lease commencement date.
        A right-of-use asset is initially measured at cost, 
        which comprised of the initial amount of the lease 
        liability adjusted for any lease payments made at or 
        before the commencement date, plus any initial 
        direct costs incurred and an estimate of costs to 
        dismantle and remove the underlying asset or to 
        restore the underlying asset or the site on which it 
        is located, less any lease incentives received. The 

        right-to-use assets, which are included in property 
        and equipment, are depreciated to the end of their 
        useful life using the straight-line method over the 
        lease term as this most closely reflects the expected
        pattern of consumption of the future economic 
        benefits. The lease term includes periods covered 
        by an option to extend if the Company is reasonably
        certain to exercise that option. Lease terms range 
        from 3 to 8 years for the four office leases recognized
         as right-of-use assets. In addition, the right-of-use 
        asset is adjusted for impairment, if any, and adjusted
        for certain remeasurements of the lease liability.

        A lease liability is initially measured at the present 
        value of the lease payments that are not paid at the
        commencement of the leases and are discounted 
        using the interest rate implicit in the lease or, if that
        rate cannot be readily determined, the Company’s 
        incremental borrowing rate. Generally, the Company
         uses its incremental borrowing rate to determine 
        the discount rates. A lease liability is measured at 
        amortized cost using the effective interest method 
        whereby payments under the lease include both a 
        principal and an interest component. It is remeasured
         when there is a change in future lease payments 
        arising from a change in an index or rate, if there is 
        a change in the Company’s estimate of the amount 
        expected to be payable under a residual value 
        guarantee, or if the Company changes its assessment
        of whether it will exercise a purchase, extension or 
        termination option. When the lease liability is 
        remeasured in this way, a corresponding adjustment
        is made to the carrying amount of the right-of-use 
        asset, or is recorded in profit or loss if the carrying 
        amount of the right-of-use asset has been reduced 
        to zero.

        The Company recognized right-of-use assets and 
        lease liabilities at January 1, 2019 which resulted in
        an increase in both assets and liabilities. Right-of-
        use assets and lease liabilities totalling $2,027,000 

Annual Report 2019 

37

        were recorded at January 1, 2019, with no impact 
        to retained earnings. When measuring lease liabilities,
        the Company discounted lease payments using its 
        incremental borrowing rates at January 1, 2019. 
        The discount rates applied ranged from 6.00% 
        to 7.25%.

        The following table shows the Company’s operating
        lease obligations at December 31, 2018 that were 
        capitalized at the present value of the lease 
        obligations on initial application of IFRS 16 on 
        January 1, 2019.

           (in thousands)                                     

           Undiscounted operating lease
             commitments at December 31, 2018                              $  2,485
          Less: Low value and short-term leases elected   
             for exemption on adoption of IFRS 16                                   (100)

          Undiscounted operating lease commitments 
             at January 1, 2019 for leases recognized
             pursuant to IFRS 16                  
          Discount using incremental borrowing  
             rates of 6.00% to 7.25%                                                                (358)

                                                2,385

          Lease liabilities recognized on adoption  
             of IFRS 16 on January 1, 2019                                             $  2,027

(b)  Basis of consolidation
        These financial statements consolidate the accounts
        of the Company and its wholly owned subsidiaries; 
        namely, Accord Financial Ltd. (“AFL”), Accord 
        Financial Inc. (“AFIC”) and Varion Capital Corp. 
        (doing business as Accord Small Business Finance 
        (“ASBF”)) in Canada and Accord Financial, Inc. 
        (“AFIU”) in the United States. The Company exercises
        100% control over each of its subsidiaries. The 
        accounting policies of the Company's subsidiaries 
        are aligned with IFRS. Intercompany balances and 
        transactions are eliminated upon consolidation.

(c)  Revenue recognition
        Revenue principally comprises interest, including 
        discount fees, and factoring commissions and other
        fees from the Company’s asset-based financial 
        services, including factoring and leasing, and is 
        measured at the fair value of the consideration 
        received. Interest charged on finance receivables 
        and loans is recognized as revenue using the effective
        interest rate method. For receivables purchased in 

        its recourse factoring business, discount fees are 
        calculated as a discount percentage of the gross 
        amount of the factored invoice and are recognized 
        as revenue over the initial discount period. Additional
        discount fees are charged on a per diem basis if the 
        invoice is not paid by the end of the initial discount 
        period. For managed receivables, factoring 
        commissions are charged upfront and a certain 
        portion is deferred and recognized over the period 
        that costs are incurred collecting the receivables. 
        In the Company’s leasing business, interest is 
        recognized over the term of the lease agreement or 
        installment payment agreement using the effective 
        interest rate; the effective interest rate is that rate 
        which exactly discounts estimated future cash 
        receipts through the expected life of the lease, 
        installment payment or loan agreement. Fees 
        related to direct finance leases, installment payment
        agreements and loan receivables of ASBF and 
        Accord CapX LLC (“CapX”), a subsidiary of AFIU, are 
        considered an integral part of the yield earned on 
        the debtor balance and are accounted for using
        the effective interest rate method. Other revenue, 
        such as management fees, due diligence fees, 
        documentation fees and commitment fees, is 
        recognized as revenue when earned.

(d)  Finance receivables and loans
        The Company finances its clients principally by 
        providing asset-based loans, including factoring 
         receivables and financing equipment leases. 
        Finance receivables and loans are non-derivative 
        financial assets with fixed or determinable 
        payments that are not quoted in an active market 
        and that the Company does not intend to sell 
        immediately or in the near term. Finance receivables
        and loans are initially measured at fair value plus 
        incremental direct transaction costs and subsequently
        measured at amortized cost using the effective 
        interest rate method. 

        The company’s financial assets are measured at 
        amortized cost as the following conditions are met:
the asset is held within a business model 
        i)
whose objective is to hold assets to collect
contractual cash flows; and

38                                                                                                                                                                                                    Accord Financial Corp.

        
        
        ii)

the contractual terms of the financial asset give
rise on specified dates to cash flows that are 
Solely Payments of Principal and Interest.

        The Company's leasing operations have standard 
        lease contracts that are non-cancellable direct 
        financing leases and provide for monthly lease 
        payments, usually for periods of one to five years. 
        The present value of the minimum lease payments 
        and residual values expected to be received under 
        the lease terms is recorded at the commencement 
        of the lease. The difference between this total value, 
         net of execution costs, and the cost of the leased 
        asset is unearned revenue, which is recorded as a 
        reduction in the asset value, with the net amount 
        being shown as the net investment in leases 
        (specifically, the Company's lease receivables). The 
        unearned revenue is then recognized over the life 
        of the lease using the effective interest rate method,
        which provides a constant rate of return on the net 
        investment throughout the lease term.

(e) Allowances for losses
        The Company maintains allowances for losses on 
        its finance receivables and loans and its guarantee 
        of managed receivables pursuant to the provisions 
        of IFRS 9, Financial Instruments, under which 
        allowances for expected credit losses (“ECL”) are 
        recognized on all financial assets that are classified 
        either at amortized cost or fair value through other 
        comprehensive income (“FVOCI”) and for all loan 
        commitments and financial guarantees that are not
        measured at fair value through profit and loss 
        (“FVTPL”). ECL allowances represent credit losses 
        that reflect an unbiased and probability-weighted 
        amount which is determined by evaluating a range 
        of possible outcomes, the time value of money and 
        reasonable and supportable information about past
        events, current conditions and forecasts of future 
        economic conditions. Forward-looking information
        is explicitly incorporated into the estimation of ECL 
        allowances, which involves significant judgment. 

        The Company’s ECL allowances are measured at 
        amounts equal to either: (i) 12-month ECL (also
        referred to as Stage 1 ECL) which comprises an 

        allowance for all non-impaired financial instruments
        which have not experienced a significant increase 
        in credit risk (“SICR”) since initial recognition. 
        Stage 1 ECL is the portion of lifetime expected credit
        losses that represent the expected credit losses that
        result from default events on the financial instrument
        that are possible within the twelve-month period 
        after the reporting date; or (ii) lifetime ECL (also 
        referred to as Stage 2 ECL) which comprises 
        allowances for those financial instruments which 
        have experienced a SICR since initial recognition. 
        Significant judgment is required in the application 
        of SICR. The Company generally considers an 
        account to have a SICR when there is a change in 
        internal risk rating since initial recognition which 
        prompts the Company to place the account on its 
        “watchlist.” We recognize lifetime ECL for Stage 2 
        financial instruments compared to twelve months of
        ECL for Stage 1 financial instruments. In subsequent
        reporting periods, if the credit risk of the financial 
        instrument improves such that there is no longer a 
        SICR since initial recognition, then the Company will 
         revert back to recognizing twelve months of ECL as 
        the financial instrument has migrated back to Stage 1.

        The calculation of ECL is based on the expected 
        value of three probability-weighted scenarios to 
        measure the expected cash shortfalls, discounted 
        at the effective interest rate. A cash shortfall is the 
        difference between the contractual cash flows that 
        are due and the cash flows that the Company expects
        to receive. The key inputs in the measurement of 
        ECL allowances are as follows: (i) the probability of 
        default (PD) which is an estimate of the likelihood 
        of default over a given time horizon; (ii) the loss given
        default (LGD) which is an estimate of the loss arising 
         in the case where a default occurs at a given time; 
        and (iii) the exposure at default (EAD) which is an 
        estimate of the exposure at a future default date. 
        Lifetime ECL is the expected credit losses that 
        result from all possible default events over the 
        expected life of a financial instrument. Stage 3 
        financial instruments are those that the Company 
        has classified as impaired. Lifetime ECL are 
        recognized for all Stage 3 financial instruments. No 
         allowance for ECL is provided for Stage 3 accounts, 

Annual Report 2019

39

        
        
        rather the financial instrument is written down to 
        its estimated net realizable value, or in respect of 
        the Company’s managed receivables, an amount is 
        accrued for the expected payment under its 
        guarantee. The Company classifies a financial 
        instrument as impaired when the future cash flows 
        of the financial instrument could be adversely 
        impacted by events after its initial recognition. 
        Evidence of impairment includes indications that 
        the borrower is experiencing significant financial 
        difficulties, or a default or delinquency has occurred. 
         The Company also refers to these accounts as 
        “workout” accounts. Accounts are in “workout” as 
        a result of one or more loss events that occurred 
        after the date of initial recognition of the instrument
        and the loss event has a negative impact on the 
        estimated future cash flows of the instrument that 
        can be reliably estimated and could include 
        significant financial difficulty of the borrower, default
        or delinquency in interest or principal payments, a 
        high probability of the borrower entering a phase 
        of bankruptcy or a financial reorganization, or a 
        measurable decrease in the estimated future cash 
        flows from the loan or the underlying assets that 
        back the loan. A financial instrument is no longer 
        considered impaired when all past due amounts, 
        including interest, have been recovered, and it is 
        determined that the principal and interest are fully 
        collectable in accordance with the original contractual
        terms or revised market terms of the financial 
        instrument with all criteria for the impaired 
        classification having been remedied. Financial 
        instruments are written-off, either partially or in full,
        against the related allowance for losses when we 
        judge that there is no realistic prospect of future 
        recovery in respect of those amounts after the 
        collateral has been realized or transferred at net 
        realizable value. Any subsequent recoveries of 
        amounts previously written-off are credited to the 
        respective allowance for losses.

(f)  Property and equipment
        Property and equipment are stated at cost. 
        Depreciation is provided over the estimated useful 
        lives of the assets using the following bases and 
        annual rates:

         Asset

Basis

          Furniture and 
           equipment 

          Computer   
           equipment

          Automobiles

          Leasehold 

improvements

Declining balance

Declining balance

Declining balance

Straight line    

          Right-of-use assets

Straight line

Rate

20%

30%

30%

Over remaining
lease term

Over lease term

        Upon retirement or sale of an asset, its cost and 
        related accumulated depreciation are removed from
        the accounts and any gain or loss is recorded in 
        income or expense.  The Company reviews its plant
        and equipment on a regular basis to determine that
        their carrying values have not been impaired.

(g) Goodwill
        Goodwill arises upon the acquisition of subsidiaries
        or loan portfolios. Goodwill is not amortized, but 
        an annual impairment test is performed by 
        comparing the carrying amount to the recoverable 
        amount for the cash generating unit (“CGU”). If the 
        carrying value of the goodwill exceeds its recoverable
        amount, the excess is charged against earnings in 
        the year in which the impairment is determined.

(h)  Intangible assets
        Purchased intangible assets are recognized as 
        assets in accordance with IAS 38, Intangible Assets, 
        when it is probable that the use of the asset will 
        generate future economic benefits and where the 
        cost of the asset can be reliably determined. Intangible
        assets acquired are initially recognized at cost of 
        purchase, which is also the fair value at the date 
        acquired, and are subsequently carried at cost less 
        accumulated amortization and, if applicable, 
        accumulated impairment losses. The Company's 
        intangible assets, with the exception of the 
        acquired brand name which is considered to have 
        an indefinite life and is not amortized, have a finite 
        life and are amortized over their useful economic 
        life. Intangible assets are also assessed for impairment
        each reporting period. The amortization period and
        method of amortization are reassessed annually. 
        Changes in the expected useful life are accounted 
        for by changing the amortization period or method,

40                                                                                                                                                                                                    Accord Financial Corp.

          
        as appropriate, and are treated as a change in 
        accounting estimates. The amortization expense is 
        recorded as a charge against earnings. The Company's
        intangible assets comprise existing customer 
        contracts, customer relationships, broker relationships
        and brand name in its leasing operations. With the 
        exception of the brand name, these are amortized 
        over a period of five to fifteen years. 

(i)   Income taxes
        The Company follows the balance sheet liability 
        method of accounting for income taxes, whereby 
        deferred tax assets and liabilities are recognized 
        based on temporary differences between the tax 
        and accounting bases of assets and liabilities, as 
        well as losses available to be carried forward to 
        future years for income tax purposes.

        Income tax expense comprises current and deferred
        taxes. Current tax and deferred tax are recognized 
        through the statement of earnings except to the 
        extent that it relates to a business combination, or 
        items recognized directly in equity or in other 
        comprehensive income.

        Current tax is the expected tax payable or receivable
        on the taxable income or loss for the year, using tax
        rates enacted or substantively enacted at the 
        reporting dates, and any adjustment to taxes payable
        in respect of previous years.

        Deferred tax is recognized in respect of temporary 
        differences between the carrying amounts of assets
        and liabilities for financial reporting purposes and 
        the amounts used for taxation purposes, as well as 
        the available losses carried forward to future years 
        for income tax purposes. Deferred tax is measured 
        at the tax rates that are expected to be applied to 
        the temporary differences when they reverse, based
        on the laws that have been enacted or substantively
        enacted by the reporting date. A deferred tax asset 
        is recognized for unused tax losses, tax credits and 
        deductible temporary differences to the extent that
        it is probable that future taxable income will be 
        available against which they can be utilized. 
        Deferred tax assets are reviewed at each reporting 

        date and are reduced to the extent that it is no longer
        probable that the related tax benefit will be realized.
        Deferred tax liabilities are recognized in respect of 
        taxes payable in the future based on taxable
        temporary differences. 

        Income taxes receivable and payable, and deferred 
        tax assets and liabilities, are offset if there is a legally
        enforceable right of set off, they relate to income 
        taxes levied by the same taxation authority and the
        Company intends to settle its current tax assets and
        liabilities on a net basis, or their tax assets and 
        liabilities will be realized simultaneously.

(j)   Foreign subsidiaries
        The Company's foreign subsidiaries report in U.S. 
        dollars and their assets and liabilities are translated
        into Canadian dollars at the exchange rate prevailing
        at the period-end. Revenue and expenses are 
        translated into Canadian dollars at the average 
        monthly exchange rate then prevailing. Resulting 
        translation gains and losses are credited or charged
        to other comprehensive income or loss and presented
        in the accumulated other comprehensive income 
        or loss component of equity.  

(k)  Foreign currency transactions
        Monetary assets and liabilities denominated in 
        currencies other than the Canadian dollar are 
        translated into Canadian dollars at the exchange 
        rate prevailing at each reporting date. Any non-
        monetary assets and liabilities denominated in 
        foreign currencies are translated at historical rates.
        Revenue and expenses are translated into Canadian
        dollars at the prevailing average monthly exchange 
        rate. Translation gains and losses are credited or 
        charged to earnings.

(l)   Earnings per common share
        The Company presents basic and diluted earnings 
        per share ("EPS") for its common shares. Basic EPS 
        is calculated by dividing the net earnings attributable
        to common shareholders of the Company by the 
        weighted average number of common shares 
        outstanding during the year. Diluted EPS is calculated
        by dividing net earnings attributable to common 

Annual Report 2019

41

        shareholders by the diluted weighted average 
        number of common shares outstanding in the year, 
        which comprises the weighted average number of 
        common shares outstanding plus the effects of all 
        dilutive common share equivalents. 

(m) Stock-based compensation
        The Company accounts for stock options issued to 
        directors and/or employees using fair value-based 
        methods. The Company utilizes the Black-Scholes 
        option-pricing model to calculate the fair value of 
        the stock options on the grant date. The fair value 
        of the stock options is recorded in general and 
        administrative expenses over the awards vesting 
        period. 

        The Company's LTIP (note 14(g)) contemplates that 
        grants thereunder may be settled in common shares
        and/or cash. Grants are determined as a percentage
        of the participants' short-term annual bonus, up to 
        an annual LTIP pool maximum, and are then adjusted
        up or down based on the Company's adjusted return
        on average equity over the three-year vesting period 
         of an award. The fair value of the LTIP awards, 
        calculated at each reporting date, is recorded in 
        general and administrative expenses over the 
        awards' vesting period, with a corresponding 
        liability established.

(n)  Derivative financial instruments
        The Company records derivative financial instruments
        on its consolidated statements of financial position 
        at their respective fair values. Changes in the fair 
        value of these instruments are reported in the 
        consolidated statements of earnings unless all of 
        the criteria for hedge accounting are met, in which 
        case, changes in fair value would be recorded in 
        other comprehensive income or loss. The Company
        has employed only cash flow or economic hedges.

(o)  Financial assets and liabilities
        Financial assets and liabilities are recorded at 
        amortized cost, with the exception of cash, derivative
        financial instruments, and the guarantee of managed
        receivables which are all recorded at fair value. Fair 
        value is the price that would be received to sell an 
        asset or paid to transfer a liability in an orderly 

        manner between participants in an active (or in its 
        absence, the most advantageous) market to which 
        the Company has access at the transaction date. 
         The Company initially recognizes loans and 
        receivables on the date that they are originated. All 
        other financial assets are recognized initially on the 
         transaction date on which the Company becomes a 
        party to the contractual provisions. The Company 
        derecognizes a financial asset when the contractual
        rights to the cash flows from the asset expire, or it 
        transfers the rights to receive the contractual cash
        flows on the financial asset in a transaction in which
        substantially all the risks and rewards of ownership 
         of the financial asset are transferred. Any interest in 
        transferred financial assets that is created or retained
        by the Company is recognized as a separate asset 
        or liability. Financial assets and liabilities are offset 
        and the net amount presented in the consolidated 
         statements of financial position when, and only when,
         the Company has a legal right to offset the amounts
        and intends either to settle on a net basis or to realize 
         the asset and settle the liability simultaneously. 
        A financial asset or a group of financial assets is 
        impaired when objective evidence demonstrates 
        that a loss event has occurred after the initial 
        recognition of the asset(s) and that the loss event 
         has an impact on the future cash flows of the 
        asset(s) that can be reliably estimated.

(p)  Convertible debentures
         Convertible debentures include both a debt and 
        equity component due to the embedded financial 
        derivative associated with the conversion option. 
        The debt component of the debenture is initially 
        recognized at fair value determined by discounting 
        the future principal and interest payments at the 
        rate of interest prevailing on the issue date for similar
        non-convertible debt instruments. The equity 
        component of the convertible debenture is initially 
        determined as the difference between the gross 
        proceeds of the debenture issue and the debt 
        component, net of any deferred tax liability that 
        arises from the temporary difference between the 
        carrying value of the debt and its tax basis. The 
        equity component is included in contributed surplus
        within total equity. Directly attributable transaction
        costs related to the issuance of convertible debentures

42                                                                                                                                                                                                    Accord Financial Corp.

        are allocated to the debt and equity components on
        a pro-rata basis, reducing their fair value at the 
        time of initial recognition. 

(q)  Assets held for sale
         Assets acquired or repossessed on realizing 
        security on defaulted finance receivables and loans
        are held for sale and are stated at the lower of cost 
        or recoverable amount (also referred to as "net 
        realizable value").

(r)   Financial instruments - disclosures
        The financial instruments presented on the 
        consolidated statements of financial position at fair
        value are further classified according to a fair-value 
        hierarchy that prioritizes the quality and reliability 
        of information used in estimating fair value. The 
        fair values for each of the three levels are based on:
• Level 1 - quoted prices in active markets;
• Level 2 - models using observable inputs 
other than quoted market prices included 
within Level 1; and

• Level 3 - models using inputs that are not 

based on observable market data.

4.   Finance receivables and loans and 
     managed receivables

(a)  Finance receivables and loans
        Finance receivables and loans at December 31   
        were as follows:                                                                             

                                                                                       2019                           2018

          Receivable loans                        $ 103,841,877        $  134,422,542
          Other loans*                                   167,978,086            135,306,707
          Lease receivables                         101,337,120               69,372,521

          Finance receivables 
             and loans, gross                         373,157,083            339,101,770
          Less allowance for losses                    4,520,000                 3,450,000

          Finance receivables 
             and loans, net                          $ 368,637,083        $  335,651,770

             *Other loans primarily comprise inventory and equipment loans.

        The Company's finance receivables and loans are 
        generally collateralized by a first charge on 
        substantially all of the borrowers’ assets, or are 
        leased assets or factored receivables which the 
        Company owns. Collateral securing the Company’s 

        finance receivables and loans primarily comprises 
          receivables, inventory and equipment, as well as, 
        from time to time, other assets such as real estate 
         and guarantees.

        Lease receivables comprise the net investment in 
        leases by ASBF and CapX as described in note 3(d). 
        Lease receivables at December 31, 2019 are expected
        to be collected over a period of up to five years. 

        Interest income earned on finance receivables and 
        loans in 2019 totalled $49,002,838 (2018 – 
        $37,842,708). 

        Finance receivables and loans based on the 
        contractual repayment dates thereof can be 
        summarized as follows: 

            (in thousands)                                          Dec. 31, 2019         Dec. 31, 2018

          Less than 1 year                         $          201,259       $           215,562
          1 to 2 years                                                  54,357                       60,313
          2 to 3 years                                                  44,838                       39,619
          3 to 4 years                                                  57,631                       17,648
          4 to 5 years                                                  15,071                          5,853
          Thereafter                                                               1                             107
                                                                    $          373,157       $           339,102

        The aged analysis of the Company’s finance 
        receivables and loans was as follows:

            (in thousands)                                          Dec. 31, 2019         Dec. 31, 2018

          Current                                          $          358,592        $           333,031
          Past due but not impaired:                                       
             Past due less than 90 days                      1,162                          1,983
           Past due 90 to 180 days                         3,949                          3,263
           Past due 180 days or more                     2,684                             765
          Impaired loans                                             6,770                                60
                                                                    $          373,157       $           339,102

        The past due finance receivables and loans, 
        especially those past due over 90 days, do not 
        necessarily represent a SICR or an impairment, which
        may be rebutted where payments are delayed for 
        non-credit related reasons, such as specific industry
        related reasons or practices as we often see across 
        our lines of business. 

        At December 31, 2019, the estimated net realizable 
        value of the collateral securing the impaired loans 

Annual Report 2019 

43

        
        
        
        
        
        
        Finance receivables and loans classified under the 
        three stage credit criteria of IFRS 9 were as follows:

          (in thousands)                                  Dec. 31, 2019          Dec. 31, 2018

          Stage 1                                           $          341,093        $           332,015
          Stage 2 (SICR)                                            25,294                          7,027
          Stage 3 (Impaired)                                     6,770                                60

                                                                    $          373,157        $           339,102

        Stage 1 finance receivables and loans comprise 
        those accounts in good standing where there has 
        been no SICR since initial recognition. Stage 2
       finance receivables and loans comprise those 
        accounts that have experienced a SICR since initial 
        recognition. The Company refers to these finance 
        receivables and loans as “watchlist” accounts, while
        Stage 3 finance receivables and loans comprise those
        accounts which are impaired. The Company refers 
        to these as “workout” accounts. 

        The activity in the allowance for losses on finance 
        receivables and loans account during 2019 and 
        2018 was as follows:

                                                                                  2019                           2018

          Allowance for losses at 
             January 1                                   $      3,450,000        $      1,996,966
          Specific write-offs 
             reclassified to  
             allowance for losses                                       —                       35,000
          Provision for loan losses                7,075,574                 1,427,099
          Write-offs                                             (6,311,397)                 (243,681)
          Recoveries                                                418,502                       89,972
          Foreign exchange 
             adjustment                                          (112,679)                   144,644
          Allowance for losses 
             at December 31                       $      4,520,000        $      3,450,000

         The activity in the allowance for losses on finance   
         receivables and loans during 2019 by stage of 
         allowance was as follows:

        totalled $8,034,000. During 2019, lease receivables 
        totalling $6,970,000 were also transferred to assets 
        held for sale upon default of the leases and recovery
        of the Company’s assets. 

        The Company maintains internal credit risk ratings 
        on its finance receivables and loans by client which 
        it uses for credit risk management purposes. The 
        Company’s internal credit risk ratings are defined 
        as follows:

        Low risk: finance receivables and loans that exceed
        the credit risk profile standard of the Company with
        a below average expected credit loss.

        Medium risk: finance receivables and loans that are 
         typical for the Company’s risk appetite and credit 
         standards and retain an average expected credit loss. 

        High risk: finance receivables and loans within the 
        Company’s risk appetite and credit standards that 
        have an additional element of credit risk that could
        result in an above average expected credit loss. 
        These finance receivables and loans are expected 
        to represent a small percentage of the Company’s 
        total finance receivables and loans.

        Impaired: finance receivables and loans on which 
        the Company has commenced enforcement 
        proceedings available to it under its contractual 
        agreements and/or where there is objective evidence
        that there has been a deterioration in credit quality 
        to the extent that the Company no longer has 
        reasonable assurance as to the timely collection of 
        the full amount of principal and interest. 

        The following table summarizes the Company's 
        finance receivables and loans by their internal 
        credit risk rating:

            (in thousands)                                          Dec. 31, 2019         Dec. 31, 2018

          Low risk                                          $         139,684       $           122,212
          Medium risk                                             180,670                    205,689
          High risk                                                       46,033                       11,141
          Impaired                                                         6,770                                60

                                                                     $         373,157       $           339,102

44                                                                                                                                                                                                    Accord Financial Corp.

Stage 1

Stage 2

Total

(114,956)

          Allowance for losses   
             at Jan. 1, 2019                    $2,669,024 $ 780,976  $3,450,000
          Transfers from Stage 1
             to Stage 2, net
          Reserve expense*  
              related to increase in
              allowance for losses
          Foreign exchange 
              adjustment
          Allowance for losses 
             at Dec. 31, 2019                $2,911,016 $1,608,984  $4,520,000

749,480 1,182,679

(36,428)

(76,251)

114,956

433,199

—

(112,679)

            * a component of the provision for loan losses

        The activity in the allowance for losses on finance 
        receivables and loans during 2018 by stage of
        allowance was as follows:

          Allowance for losses at  
             Jan. 1, 2018
          Transfers from Stage 1  
             to Stage 2, net
          Reserve expense*  
             related to increase in 
             allowance for losses
          Specific write-off 
             reclassified to
             allowance for losses
          Foreign exchange 
               adjustment
          Allowance for losses 
             at Dec. 31, 2018

Stage 1

Stage 2

Total

$ 1,965,824 $

31,142 $ 1,996,966

(109,900)

109,900

—

680,382

593,008

1,273,390

35,000

—

35,000

97,718

46,926

144,644

$ 2,669,024 $ 780,976 $ 3,450,000

               * a component of the provision for loan losses

        There was no Stage 3 allowance for losses at 
        December 31, 2019 and 2018 as impaired finance 
        receivables and loans have been written down to the 
         present value of their estimated net recoverable 
        amounts.

        The nature of the Company's business involves 
        funding or assuming the credit risk on receivables 
        offered to it by its clients, as well as financing other 
        assets, such as inventory and equipment. These 
        transactions are conducted on terms that are usual 
        and customary to the Company's asset-based 
        lending activities. The Company controls the credit
         risk associated with its finance receivables and 
        loans, and managed receivables as discussed below,
        in a variety of ways. For details of the Company's 
        policies and procedures in this regard, please refer 
        to note 23(a). 

        At December 31, 2019, the Company held cash 
        collateral of $2,736,397 (2018 – $1,516,588) to help 
        reduce the risk of loss on certain of the Company's 
        finance receivables and loans.

(b)  Managed receivables 
        The Company has entered into agreements with 
        clients whereby it has assumed the credit risk with 
        respect to the majority of the clients' receivables. 
        At December 31, 2019, the gross amount of these 
        managed receivables was $27,338,317 (2018 – 
        $40,145,156). 

        Fees from the Company’s receivables management 
        and credit protection business during 2019 totalled 
        $2,222,537 (2018 – $2,663,068). This is included in 
        other income. 

        The aged analysis of the Company’s managed 
        receivables was as follows:

            (in thousands)                                               Dec. 31, 2019      Dec. 31, 2018

          Current                                                  $         19,537       $          23,561
          Past due but not impaired:                                    
           Past due less than 90 days                       7,387                   16,143
           Past due more than 90 days                         414                         441

                                                                            $         27,338       $          40,145

        The past due managed receivables do not 
        necessarily represent a SICR or an impairment which
        are rebutted as the collection period in the retail
        industry is often past due.

        The following table summarizes the Company’s 
        managed receivables by their internal credit 
        risk rating:

            (in thousands)                                               Dec. 31, 2019      Dec. 31, 2018

           Low risk                                                $           4,059       $            7,963
           Medium risk                                                   21,910                   28,416
           High risk                                                             1,369                      3,766

                                                                            $         27,338       $          40,145

        There were no impaired managed receivables at       
        the above dates.

        Managed receivables classified under the three 
        stage credit criteria of IFRS 9 were as follows:

Annual Report 2019

45

            (in thousands)                                         Dec. 31, 2019          Dec. 31, 2018

          Stage 1                                              $         27,162             $        39,678
          Stage 2 (SICR)                                                  176                              467
          Stage 3 (Impaired)                                             —                                 —

                                                                       $         27,338             $        40,145

        Stage 1 managed receivables comprise those 
        accounts in good standing where there has been no
        SICR since initial recognition. Stage 2 managed 
        receivables comprise those accounts that have 
        experienced a SICR since initial recognition. The 
        Company refers to these managed receivables as its
        “watchlist” accounts. There were no Stage 3 
        (impaired) managed receivables at the above dates
        as any outstanding client claims for payment under
        the Company’s guarantees are an actual liability 
        that is accrued for and included in accounts payable
        and other liabilities. 

        Management provides an allowance for losses on the
        guarantee of these managed receivables, which 
        represents the estimated fair value of the guarantees
        at that date. This allowance is included in the total 
        of accounts payable and other liabilities as the 
        Company does not take title to the managed 
        receivables and they are not included in the 
        consolidated statements of financial position. 

        The activity in the allowance for losses on the 
        guarantee of managed receivables account during 
        2019 and 2018 was as follows:

2019

2018

          Allowance for losses 
             at January 1                                $         74,000             $      140,000
          Provision for loan losses                        29,580                      598,375
          Write-offs                                                  (77,330)                  (664,823)
          Recoveries                                                  17,750                              448
          Allowance for losses 
             at December 31                          $         44,000             $        74,000

        The activity in the allowance for losses on the 
        guarantee of managed receivables during 2019 by 
        stage of allowance was follows:

Stage 1

Stage 2

Total

$ 31,943   $ 42,057   $   74,000

          Allowance for losses
             at Jan. 1, 2019     
          Reserve expense (recovery)*
             related to increase 
             (decrease) in allowance 
             for losses
          Allowance for losses 
             at Dec. 31, 2019                       $ 40,480   $

8,537

(38,537)     (30,000)

3,520   $   44,000

           * a component of the provision for credit losses

        The activity in the allowance for losses on the 
        guarantee of managed receivables during 2018 by 
        stage of allowance was follows:

Stage 1

Stage 2            Total

          Allowance for losses  
             at Jan. 1, 2018                          $ 88,600   $ 51,400   $  140,000
          Reserve recovery* related
             to decrease in allowance 
             for losses
          Allowance for losses 
             at Dec. 31, 2018                       $ 31,943   $ 42,057   $    74,000

(9,343)      (66,000)

(56,657)

           * a component of the provision for credit losses

        There were no transfers between the two stages 
        of the allowance for losses on the guarantee of 
        managed receivables during 2019 and 2018.

5.   Assets held for sale

        Assets held for sale and movements therein during 
        2019 and 2018 were as follows:

                                                                                 2019                            2018

          Assets held for sale  
             at January 1                                $         46,882             $        71,882
          Additions                                              6,970,369                                  —
          Disposal                                                     (46,882)                                —
          Impairment charge                                           —                       (25,000)
          Assets held for sale 
             at December 31                          $   6,970,369             $         46,882

        During 2019, the Company obtained title to or 
        repossessed certain long-lived assets securing 
        defaulted finance receivables and loans from a 
        number of clients. These assets are currently being 
        actively marketed for sale and will be disposed of as
        market conditions permit. The estimated net realizable
        value (being fair value less costs to sell) of the assets
        at the above dates was based upon appraisals of 
        the assets and totalled $8,774,000. As the estimated
        net realizable value exceeded the carrying value of 

46                                                                                                                                                                                                    Accord Financial Corp.

         
         the defaulted finance receivables and loans on an 
        account by account basis no write down to the 
        carrying values was required upon repossession.

        The assets disposed of in 2019 were sold for $86,675
        resulting in a gain on sale of $39,793 compared to 
        the carrying value of the assets. The gain was 
        included in other income.   

6.   Property and equipment

          (in thousands)                                  Dec. 31, 2019          Dec. 31, 2018

          Cost                                                   $            4,148           $            2,219
          Accumulated depreciation                  (1,764)                       (1,296)
         Foreign exchange 
             adjustment                                                     (47)                               —

                                                                       $            2,337           $                923

        Property and equipment includes the Company’s 
        right-of-use assets. Upon adoption of IFRS 16 on 
        January 1, 2019, the Company recognized right-of-
        use assets in respect of four of its office leases each 
        of which had a remaining lease term of over one 
        year at that date. The Company’s right-of-use assets
        and movements therein during 2019 were as follows:

          (in thousands)                                                                                                           2019 

          Right-of-use assets recognized on 
             January 1, 2019                                                              $            2,027
          Depreciation expense                                                                     (436)
          Foreign exchange adjustment                                                       (47)

          Right-of-use assets at December 31, 2019             $            1,544

7.   Goodwill

                                                                                      2019                           2018

          Goodwill at January 1               $14,031,320           $ 13,081,651
          Foreign exchange 
             adjustment                                         (576,394)                   949,669

          Goodwill at December 31        $13,454,926           $ 14,031,320

         At December 31, 2019 and 2018 goodwill of 
        US$8,908,713 was carried in AFIU. A foreign exchange
        adjustment is recognized each period-end when 
        this balance is translated into Canadian dollars at a 
        different prevailing period-end exchange rate. 

        Goodwill was allocated to the following cash 
        generating units (“CGUs”) at December 31, 2019 
        and 2018:

                                                                                         2019                        2018

          U.S. operations                                $11,572,419         $12,148,813
          Canadian operations                         1,882,507              1,882,507

                                                                          $13,454,926         $14,031,320

        Goodwill is tested for impairment annually. During 
        2019 and 2018, the Company conducted annual 
        impairment reviews on each CGU and determined 
        that there was no impairment to the carrying value 
        of goodwill. The Company estimates the fair value 
        (being the recoverable amount) of each of its CGUs
        and compares this to the carrying value of the CGU 
        to determine if there has been an impairment of 
        goodwill. In the Company’s case the estimated fair 
        value of each CGU is determined to be a multiple of 
        the “expected” earnings of the CGU, where “expected”
        earnings are a conservative estimate of future year’s
        earnings. This provides a similar result to extrapolating
          and discounting budgeted earnings for the CGUs. 
        The estimated fair value of each CGU is then compared
        to the carrying value of the CGU, including goodwill,
        to determine if the goodwill is impaired. The fair 
        value estimate would be considered Level 3 under 
        the fair value hierarchy as defined in note 3(r).

        The most sensitive assumption used in the 
        impairment testing was the multiple applied to 
        “expected” earnings of each CGU in determining the
        fair value thereof. In 2019, a multiple of 10.0 was 
        used, while in 2018 a multiple of 10.5 was used. 
        Management believes a reasonable decrease in the 
        multiple would not cause an impairment in the 
        goodwill of its CGUs.

8.   Bank Indebtedness

         During 2019 the Company’s banking syndicate 
        approved a $75 million increase in its line of credit 
        to approximately $367 million. The line of credit, 
        established with a syndicate of six banks, bears 
        interest varying with the bank prime rate or Libor. 
        The line of credit was entered into for a three-year
         term on July 26, 2018 and superceded earlier lines of 
        credit. The line is collateralized primarily by the 
        Company’s finance receivables and loans. 
        At December 31, 2019, the amount outstanding 
        under the line of credit totalled $242,781,300 (2018 –
         $222,861,724). The Company did not meet its interest
        coverage ratio covenant under the facility at 

Annual Report 2019

47

        December 31, 2019 and has received a waiver thereof
         from its banking syndicate. In addition to the waiver,
         the Company's banking syndicate has reset the 
        Company's interest coverage ratio test for the quarters
          ended March 31, June 30 and September 30, 2020. 

        The Company was in compliance with all other 
        loan covenants under its bank line of credit during 
        2019 and was in compliance with all loan covenants
        in 2018. 

9.   Intangible assets

        Intangible assets and movements therein during 2019 and 2018 were as follows:

                                                                                                                               Existing                   Customer
                                                                                                                           customer               and referral                        Broker
         2019                                                                                                contracts            relationships           relationships                          name                            Total

Brand

                 Cost                                                                                       
          January 1, 2019                                                              $       1,179,097       $       2,076,915      $       1,343,938      $      1,857,359       $      6,457,309
          Foreign exchange adjustment                                                           —                      (98,538)                               —                    (88,121)                (186,659)
          December 31, 2019                                                       $       1,179,097       $       1,978,377      $       1,343,938      $      1,769,238       $      6,270,650

          Accumulated amortization
          January 1, 2019                                                              $     (1,179,097)      $         (158,658)     $     (1,003,668)     $                       —       $    (2,341,423)
           Amortization expense                                                                                 —                    (134,939)                  (165,178)                                —                   (300,117)
          Foreign exchange adjustment                                                           —                        10,358                                 —                                —                      10,358
          December 31, 2019                                                       $     (1,179,097)      $         (283,239)     $     (1,168,846)     $                       —       $    (2,631,182)

          Book value
          January 1, 2019                                                              $                        —       $       1,918,257      $           340,270      $      1,857,359       $      4,115,886
          December 31, 2019                                                       $                        —       $       1,695,138      $           175,092      $      1,769,238       $      3,639,468

                                                                                                                               Existing                    Customer
                                                                                                                            customer               and referral
         2018                                                                                                 contracts             relationships            relationships                          name                            Total

Broker

Brand

                 Cost                                                                                       
          January 1, 2018                                                              $        1,179,097       $        1,914,563       $        1,343,938       $       1,712,171       $       6,149,769
          Foreign exchange adjustment                                                           —                     162,352                                 —                    145,188                    307,540
          December 31, 2018                                                       $        1,179,097       $        2,076,915       $        1,343,938       $       1,857,359       $       6,457,309

          Accumulated amortization
          January 1, 2018                                                              $      (1,104,817)      $             (18,409)     $          (799,532)     $                       —       $     (1,922,758)
           Amortization expense                                                                     (74,280)                    (131,813)                   (204,136)                                —                    (410,229)
          Foreign exchange adjustment                                                           —                         (8,436)                               —                                —                        (8,436)
          December 31, 2018                                                       $      (1,179,097)      $          (158,658)     $      (1,003,668)     $                       —       $     (2,341,423)

          Book value
          January 1, 2018                                                              $              74,280       $        1,896,154       $            544,406       $       1,712,171       $       4,227,011
          December 31, 2018                                                       $                        —        $       1,918,257       $            340,270       $       1,857,359       $       4,115,886

10. Loan payable

        A revolving line of credit totalling $12,990,000 
        (US$10,000,000) was established by BondIt Media 
        Capital (“BondIt”), a subsidiary of AFIU, in April 2018
         with a non-bank lender, bearing interest varying 
         with the U.S. base rate. This line was renewed in 

        December 2019 for a period expiring in October 2021
        and is collateralized by all of BondIt’s assets. At 
        December 31, 2019, the amount outstanding under 
        this line of credit totalled $11,226,897 (2018 – 
        $5,695,568). Under this revolving credit facility, 
         BondIt failed a specific covenant test at December 31,
        2019 and 2018 which the lender subsequently waived.

48                                                                                                                                                                                                    Accord Financial Corp.

11.   Related parties

(a)  Notes payable
         Notes payable comprise unsecured short-term 
         notes (due in less than one year), as well as long-term 
          notes (due after one year) which were entered into 
         for a three-year term on August 1, 2018 and mature 
         on July 31, 2021. The short-term notes comprise: 
         (i) notes due on, or within a week of, demand 
         ($3,607,337); and (ii) numerous BondIt notes 
         ($3,182,550) which are repayable on various dates 
         the latest of which is December 31, 2020. Notes 
         payable are to individuals or entities and consist of 
         advances from shareholders, management, 
         employees, other related individuals and third parties.

         Notes payable at December 31 were as follows:

                                                                                          2019                        2018

          Short-term notes:
             Related parties                              $   3,326,849        $   3,377,550
             Third parties                                        3,463,038              2,487,669
                                                                                6,789,887              5,865,219
          Long-term notes:
             Related parties                                 12,149,000            12,213,700
                                                                          $ 18,938,887        $ 18,078,919

           Notes due on, or within a week of, demand bear 
         interest at rates that vary with bank prime rate or 
         Libor, while the BondIt notes bear interest at rates 
         between 7% and 12%. The long-term notes carry a 
         fixed interest rate of 7% with interest payable each 
         calendar quarter-end. 

         Interest expense on the notes payable was as follows: 

                                                                                     2019                        2018

          Related parties                                 $  1,058,727         $       864,237
          Third parties                                               245,793                  132,794

                                                                           $  1,304,520         $       997,031

(b)  BondIt loan participations
        BondIt utilizes loan participations to provide capital
        for and reduce the risk of loss on certain client loans,
         as well as reduce its overall cost of capital. A number
        of related parties have participated in the BondIt client
          loans. At December 31, 2019, participations in 
        BondIt client loans totalled US$6,101,000 (2018 –
        US$3,080,000), of which US$990,000 (2018 –
        US$748,000) was provided by related parties. These

        participations are not included in the Company's 
        Statements of Financial Position.

(c)  Compensation of directors and key 
      management personnel
        The remuneration of directors and key management
        personnel(1) during 2019 and 2018 was as follows:

                                                                                     2019                        2018

          Salaries and directors' fees        $   4,013,883        $   4,042,340
          Stock-based compensation(2)                (152,699)                 327,325

                                                                          $   3,861,184        $   4,369,665

         (1) Key management personnel comprise the Chairman and Vice
                 Chairman of the Company's Board, the President of the 
                 Company, the Presidents of its six operating subsidiaries and 
                 the Company's Chief Financial Officer.

            (2)  Stock-based compensation comprises the expense (recovery)
                 related to the Company's stock option and LTIP grants. Please
                 see note 14(h).

12. Convertible debentures

        In December 2018, the Company issued 18,400 7.0% 
         convertible unsecured debentures with a face value
        of $1,000 each for proceeds of $18,400,000. On 
        January 17, 2019, the underwriters of the debenture
        issue exercised their overallotment option and a 
        further 1,090 convertible debentures were issued 
        for proceeds of $1,090,000. On July 23, 2019, the 
        Company issued a further 1,160 convertible 
        debentures with a face value of $1,160,000 by way 
        of private placement, bringing the total face value 
        of the debentures issued to $20,650,000, which is 
        the maximum issuable under the debenture trust 
        indenture. The debentures issued on July 23, 2019 
        were issued at a $23,200 discount to face value. 
        These debentures are listed on the Toronto Stock 
         Exchange. On September 13, 2019, the Company 
        issued 5,000 7.0% unlisted convertible unsecured 
        debentures with a face value of $1,000 each for 
        proceeds of $5,000,000. Interest on all the 
        convertible debentures is payable semi-annually 
        on June 30 and December 31 each year. The 
        debentures mature on December 31, 2023 and are 
        convertible at the option of the holder into common
        shares of the Company at a conversion price of 
        $13.50 per common share.

        The debentures are not redeemable by the Company
        prior to December 31, 2021 except in limited 

Annual Report 2019

49

        circumstances following a change of control. On or 
        after December 31, 2021 and at any time prior to 
        December 31, 2022, the debentures may be redeemed
        at the option of the Company at a redemption price
        equal to 100% of their principal amount plus any 
         accrued and unpaid interest thereon provided that 
        the market price of the Company’s common shares 
        is at least 125% of the conversion price. On or after 
         December 31, 2022 and prior to the maturity date, 
        these debentures may be redeemed in whole or in 
        part at the option of the Company at a redemption 
        price equal to 100% of their principal amount plus 
          any accrued and unpaid interest thereon.

         The Company used the residual method to calculate
        the allocation between the debt and equity 
        components of the debentures. The gross proceeds
        of $25,626,800 were allocated towards the debt 
        component of these debentures by discounting the
        future principal and interest payments at the rate 
        of interest prevailing on the issue date for similar 
        non-convertible debentures. The equity component
        is initially determined to be the difference between 
        the gross proceeds and the debt component. 
        Transaction costs were then allocated to the debt 
        and equity components on a pro-rata basis. The 
        equity component is carried net of deferred taxes 
        and is included in contributed surplus. The allocation
        of the gross proceeds from the convertible debentures
        issuance and the balances outstanding on the debt 
        and equity components at December 31, 2019 were
        as follows:

Liability

Equity
component of component of
debentures

debentures

Total

          Debentures issued        $ 24,152,897   $    1,473,903  $ 25,626,800
           Transaction costs               (1,739,323)          (106,414)     (1,845,737)
           Net proceeds                      22,413,574         1,367,489      23,781,063
           Deferred taxes                                       —           (362,384)         (362,384)
           Accretion in carrying
                value of debenture 
              liability                                            514,367                             —               514,367
                                                         $ 22,927,941   $    1,005,105  $ 23,933,046

        The allocation of the gross proceeds from the 
        convertible debentures issuance and the balances 
        outstanding on the debt and equity components at 
        December 31, 2018 were as follows:

Liability

Equity
component of   component of 
debentures

debentures

Total

          Debentures issued       $ 17,282,632   $ 1,117,368  $  18,400,000
(89,772)      (1,478,292)
(1,388,520)
           Transaction costs
1,027,596       16,921,708
15,894,112
           Net proceeds
           Deferred taxes
(272,313)          (272,313)
—
           Accretion in carrying  
              value of debenture
              liability
           Accrued interest
                                                        $ 15,954,642   $

—                14,019
—                46,511
755,283  $  16,709,925

14,019
46,511

          At December 31, 2019, all debentures remained 
          outstanding.

13. Lease liabilities

        The following table presents the contractual 
        undiscounted cash flows for office lease obligations
        at December 31, 2019:

          (in thousands)

          Less than one year
          One to five years
          Thereafter

          Total undiscounted lease obligations         
          Less: Short-term lease commitments 
             elected for exemption under IFRS 16       
          Less: Future interest

$               491
            1,181
                206

        1,878

             (26)
           (254)

          Lease liabilities at December 31, 2019       

$           1,598

        During 2019, principal and interest payments for 
        the four leases recognized under IFRS 16 totalled 
        $377,398 and $112,979, respectively, for total lease 
        payments of $490,377. No variable lease payments 
        are included in the measurement of the Company’s
        lease liabilities. See note 3(a) for details regarding 
        the adoption of IFRS 16.

14. Capital stock, share repurchase 
     program, contributed surplus, 
     dividends, stock option plans, senior
     executive long-term incentive plan, 
     and stock-based compensation

(a)  Authorized capital stock
         The authorized capital stock of the Company 
         consists of an unlimited number of first preferred
         shares, issuable in series, and an unlimited number
         of common shares with no par value. The first 
         preferred shares may be issued in one or more 
         series and rank in preference to the common shares.

50                                                                                                                                                                                                    Accord Financial Corp.

                 
                  
                  
               
                     
                    
                     
                     
                 
                  
                  
               
         Designations, preferences, rights, conditions or 
         prohibitions relating to each class of shares may be
         fixed by the Board. At December 31, 2019 and 2018,
         there were no first preferred shares outstanding.

(b)  Issued and outstanding
        The Company's issued and outstanding common 
        shares during 2019 and 2018 are set out in the 
        consolidated statements of changes in equity.

(c)  Share repurchase program    
        On December 4, 2019, the Company received 
        approval from the TSX to commence a normal course
         issuer bid (the "2019 Bid") for up to 429,445 of its 
        common shares at prevailing market prices on the 
        TSX. The 2019 Bid commenced on December 9, 2019
        and will terminate on December 8, 2020 or the date
        on which a total of 429,445 common shares have 
        been repurchased pursuant to its terms. All shares 
        repurchased pursuant to the 2019 Bid will be 
        cancelled. To December 31, 2019, the Company had
        not repurchased and cancelled any common shares
        under the 2019 Bid.

(d)  Contributed surplus
        The Company's contributed surplus and movements
         therein during 2019 and 2018 are set out in the 
        consolidated statements of changes in equity.

(e)  Dividends
        Dividends in respect of the Company’s common 
        shares are declared in Canadian dollars. During 2019,
        dividends totalling $3,051,812 (2018 – $3,001,825) 
        or $0.36 (2018 – $0.36) per common share were 
        declared and paid. On January 30, 2020, the 
        Company declared a quarterly dividend of $0.09 per
        common share, which was paid on March 2, 2020 to 
        shareholders of record at the close of business on 
        February 14, 2020.

(f)  Stock option plans
        The Company has established an employee stock 
        option plan. Under the terms of the plan, an aggregate
        of 1,000,000 common shares has been reserved for 
        issue upon the exercise of options granted to key 
        managerial employees of the Company and its 
        subsidiaries. According to the terms of the plan, 
        these options vest over a period of three years 
        provided certain minimum earnings criteria are met.
        Although the Company may still grant stock options 
         to employees, it has not done so since 2004.

        The Company has also established a non-executive 
        directors' stock option plan (“NEDSOP”). Under the
        terms of the plan, an aggregate of 500,000 common
        shares has been reserved for issue upon the exercise
        of options granted to non-executive directors of the
        Company. Fifty percent of these options vest after 
        one year and fifty percent after two years. The 
        options have to be exercised within five years of the
        grant date at which time they expire.

        Options are granted to purchase common shares at
        prices not less than the market price of such shares 
        on the grant date.

        Outstanding options granted under the NEDSOP at 
        December 31, 2019 and 2018 were as follows:

Exercise price

$9.56
$9.28

Grant date

October 28, 2015
July 27, 2016

Outstanding, earned and exercisable

Number of
options

80,000
80,000

160,000

        A director who resigned on June 30, 2018 did not 
        exercise his options within the required sixty day 
        period after he ceased to be director. Accordingly, 
        his 40,000 options expired on August 29, 2018. 

        The fair value of the options granted was determined
        using the Black-Scholes option pricing model with 
        the following assumptions on the grant date:

                                                                        July 27, 2016    October 28, 2015
                                                                                      grant                          grant

          Risk free interest rate                                 0.65%                          0.82%
          Expected dividend yield                           3.88%                          3.77%
          Expected share price volatility            23.78%                       23.50%
          Expected life of option                         5.0 years                    5.0 years
          Fair value per option                                    $1.35                            $1.40

(g)  Senior executive long-term incentive 
      plan 
        Under the LTIP, which was introduced in 2015, grants
        may be made annually to the Company’s senior 
        executive management group and are measured 
        and assessed over a three-year performance period.
        Grants are determined as a percentage of the 
        participants’ short-term annual bonus subject to an
        annual LTIP pool maximum of 5% of adjusted 
        consolidated net earnings. Vesting of the LTIP is 
        subject to achievement over a three-year period of 
        a cumulative adjusted return on average equity and

Annual Report 2019

5 1

   
        may be adjusted up or down subject to achievement
        of certain minimum and maximum return thresholds.
        The Compensation Committee of the Board has the
        discretion to determine whether payments are settled
         through the issuance of shares and/or paid in cash.

(h)  Stock-based compensation
        During 2019, the Company recorded a stock-based 
        compensation recovery totalling $174,597 (2018 –
        expense of $326,519). The stock-based compensation
        recovery in 2019 related to outstanding LTIP awards.
        During 2018 stock-based compensation in respect 
        of LTIP awards was $306,874, while there was also a
        $19,645 expense in respect of the Company’s 
        NEDSOP grants.

15. Income taxes

        The Company's income tax expense comprises:

                                                                                       2019                      2018

          Current income tax (recovery)
             expense                                                $     (184,711)    $       232,188
          Deferred tax expense (recovery)          1,763,711              (128,188)

          Income tax expense                          $   1,579,000     $       104,000

        During 2019 and 2018, the Company's statutory
       income tax rate was 26.5%. The Company's income 
        tax expense varies from the amount that would be 
        computed using the Canadian statutory income tax
        rate due to the following:
                                                                                                       2019                 %

          Income tax expense computed 
             at statutory rates                                        $  1,833,927            26.5
          Decrease resulting from:
             Lower effective tax rate on 

income of subsidiaries                                 (702,999)         (10.2)

             Non-controlling interests in 
              subsidiaries                                                        232,190              3.4
             Other                                                                        215,882              3.1
          Income tax expense                                     $  1,579,000            22.8

                                                                                                       2018                 %

          Income tax expense computed  
             at statutory rates                                        $   3,002,835            26.5
          Decrease resulting from:
             Lower effective tax rate on 
              income of subsidiaries                               (2,671,247)         (23.6)
             Non-controlling interest in
              subsidiaries                                                       (183,074)           (1.6)
             Other                                                                         (44,514)           (0.4) 

          Income tax expense                                     $       104,000               0.9

        The tax effects that give rise to the net deferred tax 
        assets at December 31 are as follows:

                                                                                          2019                       2018

          Deferred tax assets:                            
             Unused tax losses                             $ 6,296,351        $   4,201,559
419,079                 217,555
             Allowances for losses                   
37,000                             —
             Leasing timing difference       
24,000                    16,000
             Property and equipment        
—                    48,000
             LTIP liability                                  
22,545                    30,194
             Other                                                
                                                                          $ 6,798,975        $   4,513,308

           Deferred tax liabilities:                                                
             Basis differential on pass
              through subsidiaries                    (5,715,600)
             Property and equipment                     (57,000)
             Acquired intangibles                                         —
             Other                                                            (50,661)
                                                                              (5,823,261)
                                                                           $       975,714

 (3,240,151)
                   —
       (64,094)
          (1,364)
 (3,305,609)
$   1,207,699

        The tax effects that give rise to the net deferred tax
        liabilities at December 31 are as follows:

                                                                                          2019                       2018

          Deferred tax assets:
             Allowances for losses                 $        (39,000)
             Unused tax losses                                               —
             LTIP liability                                                          —

                                                                                     (39,000)
          Deferred tax liabilities:
          Basis differential on pass 
              through subsidiaries                     1,327,101
             Convertible debentures 
              accretion                                                402,835
             Acquired intangibles                            284,124
             Lease receivables                                   276,000
             Property and equipment                                 —

$     (117,000)
      (107,068)
       (44,000)

     (268,068)

                   —

      259,313
      256,455
      236,000
           31,000

                                                                                2,290,060
                                                                          $   2,251,060

      782,768
$       514,700

        A deferred tax asset is recognized for unused tax 
        losses, tax credits and deductible temporary
        differences, to the extent that it is probable that 
        future taxable profits will be available against which
        they can be utilized. Management's estimate of
        future taxable profits and the recognition of deferred
        tax assets are reviewed at each reporting date and 
        deferred tax assets are reduced to the extent that it 
        is no longer probable that the related tax benefit 
        will be realized.

52                                                                                                                                                                                                    Accord Financial Corp.

             
        At December 31, 2019 and 2018, deferred tax 
        liabilities for temporary differences associated with
        investments in domestic and foreign subsidiaries 
        were not recognized as the Company is able to 
        control the timing of the reversal of the temporary 
        differences, and it is probable that the temporary 
        differences will not reverse in the foreseeable future.

16. Earnings per common share and 
     weighted average number of 
     common shares outstanding

        Basic earnings per share have been calculated based
        on the weighted average number of common shares
        outstanding in the year without the inclusion of 
        dilutive effects. Diluted earnings per share are 
        calculated based on the weighted average number 
        of common shares plus dilutive common share 
        equivalents outstanding in the year, which in the 
        Company's case consist of stock options and 
        convertible debentures.

        The following is a reconciliation of common shares 
        used in the calculation for the years ended 
        December 31:

                                                                                       2019                      2018

          Basic weighted average 
             number of common 
             shares outstanding                             8,463,891            8,328,655
          Effect of dilutive stock options                      3,254                     2,194

          Diluted weighted average 
             number of common shares 
             outstanding                                            8,467,145            8,330,849

         All convertible debentures were excluded from the 
        calculations of the diluted weighted average number
        of common shares outstanding during 2019 and 2018
        because they were anti-dilutive for earnings per 
        common share purposes.

17.  Contingent liabilities

(a)   In the normal course of business there is outstanding
        litigation, the results of which are not expected to 
        have a material effect upon the Company. Pending 
        litigation, or other contingent matters represent 
        potential financial loss to the Company. The 
        Company accrues a potential loss if the Company 
        believes the loss is probable and it can be reasonably
        estimated. The decision is based upon information 

        that is available at the time. The Company estimates
        the amount of the loss by consulting with the outside
        legal counsel that is handling the defense. This 
        involves analyzing potential outcomes and assuming
        various litigation and settlement strategies. At 
        December 31, 2019 and 2018, the Company was not
        aware of any litigation the aggregate liability from 
        which would materially affect the financial position
        of the Company, and thus had not accrued a loss.

(b)   At December 31, 2019, the Company was liable 
        with respect to letters of credit issued on behalf of 
        clients in the amount of $220,830 (2018 – $508,170).
        In addition, at December 31, 2019, the Company 
        was contingently liable with respect to letters of 
        guarantee issued on behalf of clients in the amount
        of $1,026,210 (2018 – $13,637). These amounts were
        considered in determining the allowance for losses 
        on finance receivables and loans.

18. Derivative financial instruments

        At December 31, 2019, the Company had entered 
        into forward foreign exchange contracts with a 
        financial institution which must be exercised by the
        Company between January 31, 2020 and July 31, 
        2020 and which oblige the Company to sell Canadian
        dollars and buy US$650,000 at exchange rates ranging
        from 1.3090 to 1.3288. These contracts were entered
        into by the Company on behalf of a client and 
        similar forward foreign exchange contracts were 
        entered into between the Company and the client, 
        whereby the Company will buy Canadian dollars from
        and sell US$650,000 to the clients. At December 31, 
        2018, the Company had no outstanding forward 
        foreign exchange contracts. The favorable and
        unfavorable fair values of these contracts were 
        recorded on the Company's consolidated statements
        of financial position in other assets and accounts 
        payable and other liabilities, respectively. The fair 
        value of the contracts was classified as Level 2 
        under IFRS 7. During 2019 and 2018 there was no 
        movement between the three-level fair value
        hierarchy described in note 3(r).

Annual Report 2019

53

19.  Segmented information

        The Company operates and manages its businesses in one dominant industry segment – providing asset-based 
        financial services to industrial and commercial enterprises, principally in Canada and the United States. An 
        operating segment is a component in the Company that engages in business activities from which it may earn 
        revenues and incur expenses, including revenues and expenses relating to transactions with any of the Companies
        other subsidiaries, whose operating results are regularly reviewed by the Company’s Chief Operating Decision 
        Makers (“CODM”) to make decisions about resources to be allocated to the segment and assess its performance 
        and for which discrete financial information is available. Segment results that are reported to the CODM include 
        items that are directly attributable to a segment as well as those that can be allocated on a reasonable basis. 
        There were no significant changes to property and equipment, except as described in note 6, and goodwill during 
         the periods under review.

         2019 (in thousands)                                                                                           Canada              United States              Intercompany             Consolidated

                 Identifiable assets

          Revenue
             Interest income
             Other income

          Expenses
             Interest
             General and administrative
             Provision for credit and loan losses
             Depreciation
             Business acquisition expenses (recovery)

          (Loss) earnings before income tax expense 
           Income tax (recovery) expense 

          Net (loss) earnings
          Net (loss) attributable to non-controlling interests
             in subsidiaries
          Net (loss) earnings attributable to shareholders

$   184,198

$   254,632

$    (32,616)

$    406,214

$      21,281
         4,192
      25,473

      15,124
      10,734
             864
             334
             165
      27,221

       (1,748)
           (129)

       (1,619)

$      28,992
         2,980
       31,972

         3,235
       15,417
         6,241
             393
        (1,983)
       23,303

         8,669
         1,708

         6,961

$       (1,270)
                 —
       (1,270)

       (1,270)
                —
                 —
                 —
                 —
       (1,270)

                 —
                 — 

                 —

$      49,003
          7,172
       56,175

       17,089
       26,151
          7,105
              727
        (1,818)
       49,254

          6,921
          1,579

          5,342

                 —
$       (1,619)

        (1,102)
$        8,063

                 —
$                —

        (1,102)
$         6,444

         2018 (in thousands)                                                                                           Canada               United States               Intercompany              Consolidated

          Identifiable assets

          Revenue
             Interest income
             Other income

          Expenses
             Interest
             General and administrative
             Provision for credit and loan losses
             Impairment of assets held for sale
             Depreciation
             Business acquisition expenses

          Earnings before income tax expense 
           Income tax expense (recovery)

          Net earnings
          Net earnings attributable to non-controlling interests 
             in subsidiaries
          Net earnings attributable to shareholders

$    146,844

$    231,051

$       (4,112)

$    373,783

$      18,771
         4,425
       23,196

         8,486
       10,981
         1,048
                25
             174
             279
       20,993

         2,203
             629

         1,574

$      19,235                    $           (163)
                 —
          4,659
            (163)
       23,894

          1,084
       12,543
             977
                 —
             105
                57
        14,766

          9,128
            (525)

          9,653

            (163)
                 —
                 —
                 —
                 —
                 —
            (163)

                 —
                 —

                 —

$       37,843
          9,084
        46,927

          9,407
        23,524
          2,025
                25
              279
              336
        35,596

        11,331
              104

        11,227

                 —
$         1,574

             871
$         8,782

                 —
$                —

              871
$       10,356

54                                                                                                                                                                                                    Accord Financial Corp.

             
                   
                 
                   
20. Accumulated other comprehensive 
     income

23. Financial risk management

        Accumulated other comprehensive income ("AOCI") 
         solely comprises the unrealized foreign exchange 
        gain (commonly referred to as cumulative translation
        adjustment) arising on translation of the assets and
        liabilities of the Company's foreign subsidiaries 
        which report in U.S. dollars. Changes in the AOCI 
        balance during the years ended December 31, 2019 
        and 2018 are set out in the consolidated statements 
        of changes in equity.

21.  Non-controlling interests in 
     subsidiaries

        Non-controlling interests in subsidiaries at 
        December 31, 2019 and 2018 comprise an effective 
        49% interest in BondIt’s common member units and
        a 10% interest in CapX’s common units. Please see
        the consolidated statements of changes in equity 
        for movements in non-controlling interests during 
        2019 and 2018.

22. Fair values of financial assets and 
     liabilities

        Financial assets or liabilities, other than lease 
        receivables and loans to clients in our equipment 
        finance business, lease liabilities, convertible 
        debentures and term notes payable, are short term 
         in nature and, therefore, their carrying values 
        approximate fair values. Changes in interest rates, 
         credit spreads and liquidity costs are the main cause
        of changes in the fair value of the Company’s financial
        instruments resulting in a favorable or unfavorable
        variance compared to carrying value. For the 
        Company’s financial instruments carried at cost or 
        amortized cost, the carrying value is not adjusted 
        to reflect increases or decreases in fair value due to 
        market fluctuations, including those due to interest
        rate changes. Under the fair value hierarchy, finance
        receivables and loans would be classified as Level 3
        in 2019 and 2018. 

        The Company is exposed to credit, liquidity and 
        market risks related to the use of financial 
        instruments in its operations. The Board has overall
        responsibility for the establishment and oversight 
        of the Company's risk management framework 
        through its Audit Committee. In this respect, the 
        Audit Committee meets with management and the 
        Company's Risk Management Committee at least 
        quarterly. The Company's risk management policies
        are established to identify, analyze, limit, control 
        and monitor the risks faced by the Company. Risk 
        management policies and systems are reviewed 
        regularly to reflect changes in the risk environment 
        faced by the Company.

(a)  Credit risk
        Credit risk is the risk of financial loss to the Company
         if a client or counterparty to a financial instrument 
        fails to meet its contractual obligations. In the 
        Company's case, credit risk arises with respect to its
        loans to and other financial transactions with clients,
        its guarantee of managed receivables, and any other 
         financial transaction with a counterparty that the 
        Company deals with. The carrying amount of these 
        loans ($373 million) and managed receivables 
        ($27 million) represents the Company's maximum 
        credit exposure and is the most significant measurable
        risk that it faces. The nature of the Company's asset-
        based lending business involves funding or assuming
         the credit risk on the receivables offered to it by its 
        clients, as well as financing other assets, such as 
        inventory and equipment. The Company will usually
        either: (i) own the factored receivables or leased 
        assets that it finances; or (ii) take collateral security 
        over the other assets that it lends against. The 
        Company also makes unsecured small business loans;
        these totalled $1,365,503 at December 31, 2019. 
        The Company does not take title to the managed 
        receivables as it does not lend against them, 
        although it assumes the credit risk from the client 
        in respect of these receivables.

Annual Report 2019

55

        In its asset-based lending business, the Company 
        makes loans that are, in most cases, secured against
        various forms of collateral. The collateral is generally
         first ranking security on the client’s assets which 
        typically comprise receivables, inventory, equipment
        and real estate. The Company provides a loss 
        allowance on all of its finance receivables and loans
        based on the assessed credit risk. There were no 
        significant changes in the quality of collateral or 
        changes to the Company’s collateral policy during 
        2019 and 2018.

        At December 31, 2019, the Company had impaired 
        loans of $6,770,000 (2018 – $60,000), while at that 
        date, it held collateral for these loans with an 
        estimated net realizable value of $8,034,000 (2018 –
        $314,000). These impaired loans were mainly 
        secured by receivables, inventory and/or equipment. 

        In its asset-based lending businesses (AFIC and 
        AFIU), media financing business (BondIt), equipment
        finance businesses (ASBF and CapX), and credit 
        protection and receivables management operations
        (AFL), credit is approved by a staff of credit officers, 
        with larger amounts being authorized by supervisory
         personnel, management and, in the case of credit 
        in excess of $1.0 million (US$1.0 million in case of 
        AFIU and CapX, and US$500,000 for BondIt), the 
        Company's Chairman and Vice Chairman of its Board.
         Credit in excess of $2.5 million (US$2.5 million in the 
         case of U.S. group companies) is approved by the 
        Company’s Credit Committee, which comprises three
        independent members of its Board. The Company 
        monitors and controls its risks and exposures through
        financial, credit and legal systems and, accordingly,
        believes that it has procedures in place for evaluating
        and limiting the credit risks to which it is subject. 
        Credit is subject to ongoing management review. 
        Nevertheless, for a variety of reasons, there will 
        inevitably be defaults by clients or their customers. 
        In its asset-based lending operations, a primary 
        focus continues to be on the credit-worthiness and 
        collectability of its clients' receivables. The clients' 
        customers have varying payment terms depending 
        on the industries in which they operate, although 

        most customers have payment terms of 30 to 60 
        days from the invoice date. The Company's lease 
        receivables and equipment and working capital loans
        are mainly term loans with payments usually spread
        out  evenly over the term of the lease or loan, which
        can typically be up to 60 months. Of the total 
        managed receivables that the Company guarantees
        payment, 3.5% were past due more than 60 days at 
        December 31, 2019 (2018 – 3.6%). In the Company's
        asset-based lending business, trade receivables 
         become "ineligible" for lending purposes when they
        reach a certain pre-determined age, usually 75 to 90
        days from the invoice date, and are usually charged
        back to clients, thereby eliminating the Company's 
        credit risk on such older receivables.

        The Company employs an internal client credit risk 
        rating system to assess the credit risk in its asset-
        based lending and leasing businesses, which 
        reviews, amongst other things, the financial strength
         of each client and the Company's underlying security,
        while in its credit protection and receivables 
        management business, it employs a customer credit
        scoring system to assess the credit risk associated 
        with the managed receivables that it guarantees. 
        Please see note 4 which presents the Company’s 
        finance receivables and loans and managed 
        receivables by their internal credit risk rating (low 
        risk, medium risk, high risk) and by the three stage 
        credit criteria of IFRS 9, as well as an aged analysis 
        thereof. Credit risk is primarily managed by ensuring
        that, as far as possible, the receivables financed are
        of the highest quality and that any inventory, 
        equipment or other assets securing loans are 
        appropriately appraised. Collateral is monitored and
        managed on an ongoing basis to mitigate credit risk.
        In its asset-based lending operations, the Company
        assesses the financial strength of its clients' 
        customers and the industries in which they operate
        on a regular and ongoing basis.

        The Company also minimizes credit risk by limiting 
        the maximum amount that it will lend to any one 
        client, enforcing strict advance rates, disallowing 
        certain types of receivables, charging back or making

56                                                                                                                                                                                                    Accord Financial Corp.

        receivables ineligible for lending purposes as they 
        become older, and taking cash collateral in certain 
        cases. The Company will also confirm the validity of
        the receivables that it finances. In its asset-based 
        lending operations, the Company administers and 
        collects the majority of its clients' receivables and 
        so is able to quickly identify problems as and when 
        they arise and act promptly to minimize credit and 
        loan losses. Regular field examinations are conducted
        to verify collateral such as inventory and equipment.
        In the Company's Canadian leasing operations, 
        security deposits are also obtained as additional 
        collateral for its equipment leases or loans.

        In the Company’s credit protection and receivables 
        management business, each customer is provided 
        with a credit limit up to which the Company will 
        guarantee that customer's total receivables. All 
        customer credit in excess of $2.5 million is approved
        by the Company's Credit Committee on a case-by-
        case basis. At December 31, 2019, the Company had
        not guaranteed accounts receivable in excess of 
        $5 million for any customer.

        The Company's credit exposure relating to its 
        finance receivables and loans by industrial sector 
        was as follows:

                                                                                                        2019

                                                                        Gross finance
          Industrial sector                                    receivables                    % of
          (in thousands)                                                  and loans                   total

          Manufacturing                                          $      87,195                        23
          Professional services                                      70,416                        19
          Financial services                                            63,723                        17
          Wholesale and distribution                         31,965                           9
          Retail                                                                     28,819                           8
          Media                                                                    24,561                           6
          Transportation                                                  19,666                           5
          Construction                                                      17,875                           5
          Other                                                                     28,937                           8
                                                                                   $   373,157                     100

                                                                                                        2018
                                                                         Gross finance
          Industrial sector                                      receivables                    % of
          (in thousands)                                                  and loans                   total

          Manufacturing                                           $      80,465                        24
          Financial services                                             69,065                        20
          Professional services                                      48,064                        14
          Wholesale and distribution                          41,298                        12
          Transportation                                                   28,308                           8
          Retail                                                                      22,007                           7
          Construction                                                       20,006                           6
          Media                                                                     14,656                           4
          Other                                                                      15,233                           5
                                                                                   $   339,102                      100

         The Company’s credit exposure relating to its 
         managed receivables by industrial sector was
        as follows:

                                                                                                        2019    
          Industrial sector                                      Managed                   % of
          (in thousands)                                               receivables                   total

          Retail                                                              $     22,698                        83
          Wholesale and distribution                            1,567                          6
          Other                                                                        3,073                        11
                                                                                    $     27,338                     100

                                                                                                         2018

         Industrial sector                                        Managed                    % of
          (in thousands)                                               receivables                   total

          Retail                                                              $      31,580                        79
          Wholesale and distribution                            4,418                        11
          Other                                                                        4,147                        10
                                                                                    $      40,145                      100

         As set out in notes 3(e) and 4, the Company maintains 
         an allowance for credit and loan losses on its finance
         receivables and loans and its guarantee of managed
         receivables in accordance with IFRS 9. The Company 
         maintains a separate allowance for losses on each of 
         the above items at amounts which, in management's
         judgment, are sufficient to cover losses thereon. The
         allowances are based upon several considerations, 
         including current economic trends, condition of the  
         loan and receivable portfolios and typical industry   
         loss experience.

Annual Report 2019

57

(b)  Liquidity risk
        The Company’s financial assets and liabilities at December 31, 2019 by maturity date were as follows:

Less than
(in thousands)                                              1 year

1 to 2
years

2 to 3                    3 to 4                     4 to 5                               
years                    years                    years         Thereafter                     Total

Financial assets
Cash
Finance receivables
  and loans
All other assets

Financial liabilities
Due to clients
Bank indebtedness 
Loan payable
Notes payable
Convertible debentures
All other liabilities

$

6,777           $              —           $

—           $

—           $     

—           $

—           $

6,777

201,259                 54,357                 44,838                 57,631                  15,071                             1               373,157
3,422                            —                           —                            —                            —                           —                    3,422
1            $ 383,356
$ 44,838           $ 57,631           $ 15,071           $

$ 211,458           $ 54,357

$      2,404
242,781
11,227
6,790
—
6,464
$ 269,666

$

—           $

—           $     

—           $
2,404
$              —
—
—                            —                            —                           —               242,781
—                           —                            —                            —                           —                  11,227
—                            —                            —                           —                  18,939
—                 22,928                            —                           —                  22,928
—                            —                            —                           —                    6,464
—           $ 304,743
—           $ 22,928           $

12,149
—
—
$ 12,149

—           $

—           $

$

       The Company’s financial assets and liabilities at December 31, 2018 by maturity date were as follows:

         (in thousands)

Financial assets
Cash
Finance receivables
  and loans
All other assets

Less than

1 to 2
1 year                    years

2 to 3                    3 to 4                     4 to 5                                 
years                    years                     years          Thereafter                      Total

$    16,346           $

—

$

—           $

—           $

—           $

—           $     16,346

215,562
1,440
$ 233,348

60,313
—
$ 60,313

39,619                  17,648                     5,853                        107                339,102
—                            —                            —                           —                     1,440
107           $  356,888

$ 39,619           $ 17,648           $

5,853           $

Financial liabilities
Due to clients
Bank indebtedness 
Loan payable
Notes payable
Convertible debentures
All other liabilities

$

$

3,156

—
222,862                            —
—
—
—
1,676
1,676

                         5,696
5,865
—
9,074
$ 246,653

$ 

$

—           $

—           $              —           $
—           $       3,156
—                            —                            —                           —                222,862
—                            —                            —                           —                     5,696
12,214                            —                            —                           —                  18,079
—                            —                  15,955                           —                  15,955
—                            —                            —                           —                  10,750
—           $  276,498

$ 12,214           $              —            $ 15,955           $

        Liquidity risk is the risk that the Company will not 
        be able to meet its financial obligations as they fall 
        due. The Company's approach to managing liquidity
        risk is to ensure that, as far as possible, it will always
        have sufficient liquidity to meet its liabilities when 
        they fall due, under both normal and stressed 
        conditions, without incurring unacceptable losses 
        or risking damage to the Company's reputation. 
        The Company's principal obligations are its bank 
        indebtedness, loan payable, notes payable, 
        convertible debentures, due to clients, and accounts

        payable and other liabilities. Revolving credit lines 
        totalling approximately $380,000,000 have been 
        established with a syndicate of banks, as well as a 
        non-bank lender, bearing interest varying with the 
        bank prime rate or Libor. At December 31, 2019, the
        Company had borrowed $254,008,197 (2018 – 
        $228,557,292) against these facilities. These lines 
        of credit are collateralized primarily by finance 
        receivables and loans to clients. As detailed in note 8, 
         the Company did not meet its interest coverage ratio
        covenant under its bank credit facility at December 31,

58                                                                                                                                                                                                    Accord Financial Corp.

                    
         2019 but has received a waiver thereof. The Company’s
         banking syndicate has also reset the Company’s
         interest coverage ratio test for the quarters ended 
        March 31, June 30 and September 30, 2020. The 
        Company was compliant with all other loan covenants
        under its bank credit facility during 2019 and was in
        compliance with all loan covenants under its bank 
         lines of credit in 2018. BondIt failed a covenant test 
        with its non-bank lender at December 31, 2019 and 
        2018, which were subsequently waived. See note 10.

        Notes payable of $3,607,337 are due on, or within a 
        week of demand, while BondIt notes totalling 
        $3,182,550 are repayable at various dates the latest 
        of which is December 31, 2020. Long-term notes 
        payable of $12,149,100 entered into on August 1, 2018
         mature on July 31, 2021 (see note 11(a)). Notes payable
        are to individuals or entities and consist of advances 
          from shareholders, directors, management, 
        employees, other related individuals and third parties.
         At December 31, 2019, 82% (2018 – 86%) of these 
        notes were due to related parties and 18% (2018 – 
        14%) to third parties. The Company’s convertible 
        debenture liability was $22,927,941 at December 31, 
          2019. These debentures mature on December 31, 
        2023. Due to clients principally consist of collections
        of receivables not yet remitted to the Company's 
         clients. Contractually, the Company remits collections
         within a week of receipt. Accounts payable and other
        liabilities comprise a number of different obligations,
        the majority of which are payable within six months.

        At December 31, 2019, the Company had gross 
        finance receivables and loans totalling $373,157,083
        (2018 – $339,101,770) which substantially exceeded
        its total liabilities of $309,846,192 at that date (2018 – 
         $278,598,434). The Company's receivables normally
        have payment terms of 30 to 60 days from invoice 
        date. Together with its unused credit lines, 
        management believes that current cash balances 
        and liquid short-term assets are more than sufficient 
         to meet its financial obligations as they fall due.

(c)  Market risk
        Market risk is the risk that changes in market prices,
        such as foreign exchange rates and interest rates, 
        will affect the Company's income or the value of its 
        financial instruments. The objective of managing 
        market risk is to control market risk exposures 

        within acceptable parameters, while optimizing the
        return on risk.

(i)   Currency risk
         The Company's Canadian operations have some       
         assets and liabilities denominated in foreign 
         currencies, principally finance receivables and loans,
         cash, bank indebtedness, due to clients and notes    
         payable. These assets and liabilities are usually         
         economically hedged, although the Company 
         enters into foreign exchange contracts from time to
         time to hedge its currency risk when there is no         
         economic hedge. At December 31, 2019, the 
         Company's unhedged foreign currency positions in 
         its Canadian operations totalled $11,037,000 (2018  
         – $49,000), of which $10,677,000 resulted from the   
         dissolution of a foreign subsidiary on December 31,
         2019. This position was subsequently closed in early   
         January 2020 resulting in a small foreign exchange  
         gain. The Company ensures that its net exposure is 
         kept to an acceptable level by buying or selling foreign
         currencies on a spot or forward basis to address        
         short-term imbalances. The impact of a 1% change 
         in the value of the Company’s foreign currency           
         holdings against the Canadian dollar would not have
         a material impact on the Company's net earnings.

(ii)  Interest rate risk
         Interest rate risk pertains to the risk of loss due to     
         the volatility of interest rates. The Company's lending
         and borrowing rates are usually based on bank          
         prime rates of interest or Libor and are typically         
         variable. The Company actively manages its interest
         rate exposure, where possible.

         The Company's agreements with its clients (affecting  
         interest revenue) and lenders (affecting interest 
         expense) usually provide for rate adjustments in the
         event of interest rate changes so that the Company's
         spreads are protected to a large degree. As the           
         Company's floating rate finance receivables and loans
          are currently similar to its floating and short-term fixed
          rate (usually 30 days) borrowings, the Company’s
         exposure to interest rate risk is not significant.            
         However, as the Company’s equipment finance          
         business continues to grow the Company expects it 
         will deploy interest rate hedges in the near future       
         where certain bank borrowings or other debt is          
         matched up with fixed rate lease receivables and term
         loan maturities in our equipment finance businesses.

Annual Report 2019

59

         The following table summarizes the interest rate sensitivity gap at December 31, 2019: 

                                                                                                                                   Floating                    0 to 12                          1 to 3                      4 to 5                Non-rate
           (in thousands)                                                                               rate                 months                      years                      years                sensitive                    Total

Assets
Cash
Finance receivables and loans, net
Assets held for sale
All other assets

$

Liabilities

—              $

4,421             $

6,776
—             $
230,413                   18,844                 106,114                   16,308                     (3,042)            368,637
—                      6,970                              —                             —                              —                   6,970
—                          861                              —                             —                    22,970                23,831
234,834                   26,675                 106,114                   16,308                    22,283              406,214

2,355           $

—              $

Due to clients
Bank indebtedness 
Loans payable
Notes payable
Convertible debentures
All other liabilities
Equity                                                                                          —
                                                                                     37,148
                                                                                   $  197,686

—                             —                              —                             —                      2,404                   2,404
22,314                 221,365                              —                             —                         (898)            242,781
11,227                             —                              —                             —                              —                11,227
3,607                      3,183                    12,149                             —                              —                18,939
—                             —                    22,928                             —                              —                22,928
—                          337                              —                             —                    11,230                11,567
—                              —                             —                    96,368                96,368
224,885                    35,077                             —                 109,104              406,214
—

$(198,210)            $    71,037             $ 16,308             $ (86,821)         $

         Based on the Company's interest rate positions at    
         December 31, 2019, a sustained 100 basis point rise
         in interest rates across all currencies and maturities
         would reduce net earnings by approximately $5,000  
         over a one-year period. A decrease of 100 basis points
         in interest rates would increase net earnings to a       
         similar extent.

24. Capital disclosure

The Company considers its capital structure to include
equity and debt; namely, its bank indebtedness, loan
payable, notes payable and convertible debentures.
The Company's objectives when managing capital are
to: (a) maintain financial flexibility in order to preserve
its ability to meet financial obligations and continue as
a going concern; (b) maintain a capital structure that 
allows the Company to finance its growth using 
internally-generated cash flow and debt capacity; and
(c) optimize the use of its capital to provide an appropriate
investment return to its shareholders commensurate
with risk. The Company's financial strategy is formulated
and adapted according to market conditions in order to
maintain a flexible capital structure that is consistent
with its objectives and the risk characteristics of its 
underlying assets. The Company manages its capital
structure and makes adjustments to it in light of changes
in economic conditions and the risk characteristics of

its underlying assets. To maintain or adjust its capital
structure, the Company may, from time to time, change
the amount of dividends paid to shareholders, return
capital to shareholders by way of normal course issuer
bid, issue new shares or debt, or reduce liquid assets to
repay other debt. The Company monitors the ratio of its
debt to total equity and its total equity to total assets.
At December 31, 2019, as a percentage, these ratios were
307% (2018 – 276%) and 24% ( 2018 – 25%), respectively.
The Company's debt and leverage will usually rise with
an increase in finance receivables and loans and vice-versa.
The Company's share capital is not subject to external
restrictions. However, the Company's credit facilities 
include debt to tangible net worth ("TNW") covenants.
Specifically, at December 31, 2019, the Company is 
required to maintain a debt to TNW ratio of less than 
3.5 on its syndicated bank facility. BondIt, which has 
entered into a loan facility with a non-bank lender, is 
required to maintain a TNW of at least US$5,000,000.
There were no changes in the Company's approach to
capital management from previous periods.

25.  Subsequent events

At March 6, 2020, there were no subsequent events 
occurring after December 31, 2019 that required disclosure
or adjustments to the financial statements.

60                                                                                                                                                                                                    Accord Financial Corp.

                                                                   
Corporate Information

Annual Meeting

Board of Directors

The Annual Meeting of 

Shareholders will be held 

Wednesday, May 6, 2020 at 

4:00 pm at 

The Toronto Board of Trade,

First Canadian Place,

Toronto, Ontario

2

Ken Hitzig, Toronto, Ontario
Simon Hitzig, Toronto, Ontario
David Beutel, Toronto, Ontario
Tom Henderson, Greenville, South Carolina
Gary Prager, Wake Forest, North Carolina
Robert S. Sandler, White Plains, New York 
Stephen D. Warden, Oakville, Ontario

1, 2

1, 3

1, 3

2, 3

(1)  Member of Audit Committee

(2)  Member of Compensation Committee

(3)  Member of Credit Committee

Officers

Ken Hitzig, Chairman of the Board
Tom Henderson, Vice Chairman
Simon Hitzig, President & CEO
Stuart Adair, Senior Vice President, 

Chief Financial Officer

Irene Eddy, Senior Vice President, 

Capital Markets

Cathy Osborne, Senior Vice President, 

Human Resources
Jim Bates, Secretary

Subsidiaries

Accord Financial Ltd.
     Jim Bates, President
Accord Financial Inc.
     Jason Rosenfeld, President
Accord Financial, Inc.
     Terry Keating, President
Accord Small Business Finance
(Varion Capital Corp.)
     James Jang, President
Accord CapX LLC
     Jeff Pfeffer, President
BondIt Media Capital
     Matthew Helderman, President

Auditors

KPMG LLP

Legal Counsel

Stikeman Elliott

Bankers

Bank of Montreal
The Bank of Nova Scotia
Branch Banking and Trust
Canadian Imperial Bank of Commerce
HSBC Bank Canada
M&T Bank
The Toronto-Dominion Bank

Stock Exchange Listings
Toronto Stock Exchange Symbols:

Common Shares: ACD
Convertible Debentures: ACD.DB

Registrar & Transfer 
Agent

Computershare Trust Company 

of Canada

602-40 Eglinton Avenue East • Toronto • Ontario • Canada  M4P 3A2

Tel (800) 967-0015 • Fax (416) 961-9443
www.accordfinancial.com

IN CANADA

Toronto (800) 967-0015

Montreal (800) 231-2977

Vancouver  (844) 982-3010

IN THE U.S.

(800) 231-2757

www.accordfinancial.com