Quarterlytics / Financial Services / Financial - Credit Services / Accord Financial

Accord Financial

acd · TSX Financial Services
Claim this profile
Ticker acd
Exchange TSX
Sector Financial Services
Industry Financial - Credit Services
Employees 51-200
← All annual reports
FY2020 Annual Report · Accord Financial
Sign in to download
Loading PDF…
Forward Together

Annual Report 2020

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

89.9

92.5

 89.8

76.4

75.7

73.1

61.3

53.4

47.4

47.9

0                 20               40                 60                  80                100

Shareholders’ Equity
(in millions of dollars)

Shareholders’ equity decreased to $89.9 million
at December 31, 2020. Book value per share 
was $10.50 at December 31, 2020.

0.5

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

7.1

8.0

9.0

 12.8

13.1

12.1

13.1

13.6

16.8

0                       5                     10                       15                       20

Return on Average Equity
(as a percent per annum of average equity)

Return on average equity (“ROE”) decreased
to 0.5% in 2020 from 7.1% in 2019 on Covid-19
impacted earnings.

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

10.07

 9.09

9.20

8.99

9.60

9.35

6.70

7.86

7.00

6.87

0              2              4              6              8              10              12

Share Price
(at close on December 31)

Accord’s share price closed 2020 at $6.70.

Forward Together

Small- and medium-sized businesses are the engine of 
the economy, supporting employment, driving innovation,
and sustaining economic growth. Through 2020 and into
2021, Accord Financial has brought every tool in its 
arsenal to keep the engine running, while the economy
moves towards a recovery. 

Each industry faces its own set of challenges, and every
business has its own unique path to success. Financial
support is never the end in itself; it paves the way for 
investment – in supplies, inventory, equipment, working
capital – setting the stage for the next phase of growth.

With Accord’s unwavering support, our clients add value
to their clients, develop innovative products, provide 
outstanding service, drive costs down, hire the next 
generation of talent, and deliver the promise of progress.
Entrepreneurs, through their passion and commitment,
lead the way. 

With forty-three years of experience, Accord knows what it
takes to navigate to a competitive advantage; to not only
survive, but ultimately to thrive. As the pace of change 
accelerates, unlocking opportunity takes more than 
ambition; it takes financial strength, deep insight, and a
relentless focus on the future. With the economy ready to
gear up, Accord holds the key.

Table of Contents
Inside front cover Forward Together
  1     Three Year Financial Highlights Summary
  2     Letter To Our Shareholders
  4     Management’s Discussion and Analysis         
28     Ten Year Financial Summary 2011-2020
29     Complete Spectrum of Financing Solutions
30     Management’s Report to the Shareholders  
31     Independent Auditors’ Report to the Shareholders
36     Consolidated Statements of Financial Position
37     Consolidated Statements of Earnings
37     Consolidated Statements of Comprehensive (Loss) Income 
38     Consolidated Statements of Changes in Equity
39     Consolidated Statements of Cash Flows        
40     Notes to Consolidated Financial Statements
Inside back cover Corporate Information          

Forward Together: Client Success Stories

Short-Term Need, Long-Term Relationship
“When looking for a lender, we knew we needed not only a company that can assist
with our short-term needs, but also a long-term relationship with a lender we can
trust. What separated Accord from the rest was not only the way they focused on the
future success of our company, but also their ability to work collaboratively as a
team, which in turn made it easy for us to work with them.”

~ Mike Frost, President & Owner
LTI Printing

Customer-Service Oriented
“SkinCure Oncology has appreciated working with the Accord team for a number of
years. We have found the Accord team to be professional, customer service oriented
and most importantly a team of integrity.”

~ Kerwin Brandt, CEO
SkinCure Oncology

New Equipment
“As a rapidly growing company, the need for new equipment doesn’t stop. Accord
saw an opportunity to assist and stepped up with great customer service to finance
capital assets that were critical in meeting our capacity needs. They continue to be
a great partner.” 

~ Debra K Kessler, Chief Financial Officer
Stella & Chewy’s

Overcoming Challenges
“I was impressed by Accord’s ability to exceed all expectations I had in a lender.
Accord took the time to listen and understand our financial needs, providing 
supportive solutions in a timely manner. The team was very straight forward from
the beginning, and I was very impressed with their ability to deliver exactly what
they committed to. By partnering with Accord, we were able to overcome challenges,
drive success and create a lasting relationship.”

~ Kevin Delaplane
Union Capital Associates, LP 

Entrepreneurial Growth & Support
“Accord Financial has been a fundamental partner in our company's growth. Their
management team is very open to entrepreneurship and has helped us reach our
goals. We are very satisfied with their top-notch service and support!”

~ Ricky Singh, CEO
A2Z Wholesale and Distribution 

Forward Together
“Since the beginning of the Covid crisis last year, my childcare business was hit 
particularly hard because of the limited capacity measures that were implemented.
I knew I would need financial support for my business to survive. I’m so thankful that
I was referred to Accord – they made it easy for me to get the financing I desperately
needed to keep my doors open. And I won’t miss a beat when it comes time to reopen.”

~ Jeanine Halstead, Owner
Stardom Childcare

Three Year Financial Highlights Summary

                                                                                                                                                                               2020                                        2019                                        2018

Operating Data
Years ended December 31 
(in thousands of dollars except where indicated)

Revenue                                                                                                                       $          48,501                        $          56,175                       $          46,927
Net earnings attributable to shareholders                                                                       417                                       6,444                                    10,356
Adjusted net earnings                                                                                                            2,032                                       4,939                                    10,840
Return on average equity                                                                                                      0.5%                                        7.1%                                     12.8%
Adjusted return on average equity                                                                                    2.2%                                        5.4%                                     13.4%

Financial Position Data
At December 31 (in thousands of dollars) 

Average funds employed (during the year)                                                   $        347,493                        $        378,243                       $       270,900
Total assets                                                                                                                            384,913                                  406,214                                  373,783
Shareholders' equity                                                                                                           89,850                                    92,515                                   89,81 8

Common Share Data 
(per common share)

Earnings per share - basic and diluted                                                            $                0.05                       $               0.76                       $               1.24
Adjusted earnings per share - basic and diluted                                                           0.24                                         0.58                                         1.30
Dividends paid                                                                                                                             0.24                                         0.36                                         0.36
Share price - high                                                                                                                     10.15                                       10.42                                       10.45
                        - low                                                                                                                          3.51                                         8.37                                         8.22
                        - close at December 31                                                                                     6.70                                       10.07                                         9.09
Book value per share at December 31                                                                            10.50                                       10.77                                      10.66

The Company’s financial statements have been prepared in accordance with IFRS. The Company uses a number of other financial measures to monitor its performance and believes
that these measures may be useful to investors in evaluating the Company’s operating performance and financial position. These measures may not have standardized meanings or
computations as prescribed by IFRS that would ensure consistency between companies using these measures and are, therefore, considered to be non-IFRS measures. The non-IFRS
measures presented in the Three Year Financial Highlights Summary, Ten Year Financial Summary, Letter to Our Shareholders and in the Management’s Discussion and Analysis are
summarized on pages 4, 5, and 6 of this Annual Report. Such non-IFRS measures include adjusted net earnings, adjusted earnings per share, book value per share, return on average
equity, adjusted return on average equity, average funds employed etc. Please refer to pages 4, 5 and 6. 

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

48.5

46.9

56.2

31.4

28.5

31.6

30.2

26.1

25.9

28.4

5

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

 124

105

76

72

79

83

80

76

85

0.42

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

 10.36

6.44

6.01

6.57

8.76

6.88

6.54

6.38

7.59

0    5    10    15     20    25    30    35     40    45    50     55    60

0               30               60                90                120                150

0               2              4               6               8               10              12

Revenue
(in millions of dollars)

Diluted Earnings per Share
(in cents)

Net Earnings
(in millions of dollars)

Revenue declined 14% to $48.5 million in
2020 from $56.2 million in 2019.

2020 diluted earnings per share were 
5 cents, while adjusted diluted EPS
were 24 cents.

Net earnings decreased to $0.42 million in
2020 from $6.44 million in 2019. Adjusted
net earnings in 2020 were $2.0 million.

Annual Report 2020                                                                                                                                                                                                           1

Letter to Our Shareholders

In a recent virtual meeting with all Accord staff I 
described 2020 as one of the best years in the Company’s
history. While you wouldn’t know it from the numbers,
let me explain.

Growth Interrupted
After three years of strong growth, Accord began 2020
with $373 million in total funds employed. As Covid-19
dragged the economy into a tailspin, we adopted a 
cautious approach to onboarding new clients, and at the
same time, many of our asset-based lending clients reduced
their borrowings owing to reduced business activity
combined with generous government funding. Economic
activity in the United States and Canada plunged more
than 30% in the second quarter, while Accord’s portfolio
shrank by 14%, touching $317 million by June 30th. 

In the early days of Covid-19 we focused on battling the
enormous headwinds shoulder to shoulder with our
clients – supporting many with innovative solutions, and
placing a number of hard-hit companies on our watch list.
As expected, many of these accounts were wound down
during the year, and we recorded appropriate credit and
loan losses. While we’ve now exited the weakest accounts,
given the persistent economic uncertainty, we continue
to carry a large allowance for credit and loan losses. 
The allowance now stands at $6.9 million, up 50% from
$4.6 million at the end of 2019 (with a similar sized portfolio).

As we worked through the challenging environment, by
mid-summer we began to see “green shoots” of renewed
growth taking root all around Accord. The road to recovery
took shape as the second half unfolded, and by year end
Accord’s total funds employed reached $360 million, just 
a shade below where the year began.

Back to the Starting Line
The long round trip, from peak to trough, and back to
our previous growth path, left us with little to show for

our efforts. Accord’s financial performance for the full
year 2020 was an outlier; after several years of top line
growth and operational retooling, profit was sideswiped
by the economic turmoil. Given the extreme economic
disruption, we take some solace in the fact that the 
Company finished the year with a small profit, extending
our streak of annual profits to thirty-nine years. I’m proud
of the support we offered our clients, but I wish we could
have delivered better results for our shareholders.

The decline in average funds employed versus 2019 
delivered lower revenue, which along with lower yields led
to weaker top line results in 2020. Credit and loan write-
offs, combined with the increase in allowance for losses,
were also major drivers of weak financial performance. 
In addition, Accord incurred some one-time restructuring
charges, mainly severance costs related to our Canadian 
operations, where we significantly downsized the parts of
the business that focus on the retail sector, which had
been in the works prior to Covid. 

Accord closed out 2020 with a clean slate; the portfolio is
performing, our allowance for losses remains conservative,
and our team has been streamlined for success. And
growth is gathering steam again.

Accord’s Best Year
In an unexpected paradox, in a year when we were forced
to work apart, our team came together like never before.
Not only across our teams, in fact, we also got closer to
our clients and more in tune with our key markets. 

In that regard, Accord’s deep connection with Canadian
small businesses led us to launch one of the most innovative
financing solutions in the country. In mid-December, after
several months of discussions with Export Development
Canada (EDC), we launched AccordExpress, a program
designed to bridge small businesses through to the 
economic recovery. Supported by the EDC Business Credit

2                                                                                                                                                                                                       Accord Financial Corp.

Simon Hitzig

Ken Hitzig

Availability Program Guarantee, AccordExpress combines
industry-leading technology with a unique credit process
to approve loans up to $250,000 within two business days.
James Jang, President of Accord’s small business division,
described “Entrepreneurs are the engine of the Canadian
economy, supporting employment, driving innovation,
and sustaining economic growth. AccordExpress is designed
to keep the engine running, while the economy moves
towards a recovery.” Only from Accord.

While responding to our markets with unique solutions,
equally importantly, we accelerated our strategic plan,
bringing our Company onto a unified platform, stronger
together, and armed with a singular vision. Almost every
functional area of Accord is included in the plan, with a
commitment to raise the bar in how we operate, aiming
to integrate seamlessly with clients, referral networks
and financial partners. In 2020 Accord:

• Reorganized the executive team, bolstering and 

formalizing an all-star team at the corporate level, 
raising the bar in sales & marketing, operations, human
resources and finance

• Brought every employee from all six offices onto the 

same communication platform, allowing us to collaborate
seamlessly, share knowledge in real time, and manage 
data securely in the cloud 

• Implemented a world class human resources platform,
which united every employee from coast to coast on a 
single system designed to manage key HR functions 
including recruiting, onboarding, employee engagement
and performance management

• Rolled out a leading financial planning and analysis 
system to consolidate accounting data from multiple 
platforms in real time, and facilitate dynamic modeling
and business forecasting

• Overhauled our portfolio management and oversight 
processes, bringing together two cross-divisional teams
of experts to apply a 360-degree perspective to portfolio
risk management

As 2020 came to a close we added a new focus on 
client-facing activities: business development, product 
development, marketing, and service. The strategic plan
provides a road map for elevating performance in these
areas; we are now on the road to execution. 

Capping off the year, in the fourth quarter we wrapped
our mission, vision, values and culture in an outstanding
new brand design. Accord’s very first logo was designed
by Don Watt, who was part of the team that designed the
Canadian flag. That logo perfectly captured the innovative
and ambitious spirit of the Company when it was founded.
The new design reignites that same spirit, and signals to
all our stakeholders that we remain dynamic, ready to
embrace change for another forty-three years.

Fiscal 2020 presented Accord’s toughest challenge since
the start-up years in the late 1970s. Despite the headwinds
we made significant progress in positioning Accord for the
next phase of growth. As the economy reopens, Accord is
ready to roll.  

Simon Hitzig
President & CEO
March 10, 2021

Ken Hitzig
Chairman of the Board

Annual Report 2020

3

 
 
 
Management’s Discussion & Analysis of Results 
of Operations and Financial Condition (“MD&A”)

Year ended December 31, 2020 compared with year ended December 31, 2019

FINANCIAL HIGHLIGHTS

Years ended December 31
(in thousands except average funds employed, 
earnings per common share and book value per share)

                                                                        $

Average funds employed (millions)
Revenue
(Loss) earnings before income tax
Net earnings attributable to shareholders
Adjusted net earnings
Earnings per common share (basic and diluted)
Adjusted earnings per common share (basic and diluted)

2020

347
48,501
(4,062)
417
2,032
0.05
0.24

Book value per share (December 31)

                                                                        $

10.50

                2019

$            378
        56,175
           6,921
           6,444
           4,939
             0.76
             0.58

$        10.77

OVERVIEW

The following discussion and analysis explains trends in
Accord Financial Corp.’s (“Accord” or the “Company”) 
results of operations and financial condition for the
year ended December 31, 2020 compared with the year
ended December 31, 2019 and, where presented, the
year ended December 31, 2018. It is intended to help
shareholders and other readers understand the dynamics
of the Company’s business and the factors underlying
its financial results. Where possible, issues have been
identified that may impact future results.

This MD&A, which has been prepared as at March 10,
2021, should be read in conjunction with the Company’s
2020 audited consolidated financial statements (the
“Statements”) and notes thereto, the Ten Year Financial
Summary (see page 28) and the Letter to Our Shareholders
all of which form part of this 2020 Annual Report. 

prepared in accordance with International Financial 
Reporting Standards (“IFRS”). Please refer to the Critical
Accounting Policies and Estimates section below and
note 2 and 3 to the Statements regarding the Company’s
use of accounting estimates in the preparation of its 
financial statements in accordance with IFRS. Additional
information pertaining to the Company, including its
Annual Information Form, is filed under the Company’s
profile with SEDAR at www.sedar.com.

The following discussion contains certain forward-looking
statements that are subject to significant risks and 
uncertainties that could cause actual results to differ
materially from historical results and percentages. 
Factors that may impact future results are discussed in
the Risks and Uncertainties section below.

NON-IFRS FINANCIAL MEASURES

All amounts discussed in this MD&A are expressed in
Canadian dollars unless otherwise stated and have been

In addition to the IFRS prepared results and balances
presented in the Statements and notes thereto, the
Company uses a number of other financial measures to

4                                                                                                                                                                                                       Accord Financial Corp.

                                                                          
                                                                          
                                                                          
                                                                          
Stuart Adair

monitor its performance and some of these are presented
in this MD&A. These measures may not have standardized
meanings or computations as prescribed by IFRS that
would ensure consistency and comparability between
companies using them and are, therefore, considered to
be non-IFRS measures. The Company primarily derives
these measures from amounts presented in its Statements,
which were prepared in accordance with IFRS. The
Company's focus continues to be on IFRS measures 
and any other information presented herein is purely
supplemental to help the reader better understand the
key performance indicators used in monitoring its 
operating performance and financial position. The non-
IFRS measures presented in this MD&A and elsewhere in
its 2020 Annual Report are defined as follows:

i)  Return on average equity (“ROE”) – this is 

a profitability measure that presents net earnings 
attributable to shareholders (“shareholders’ net 
earnings”) as an annualized percentage of the average
shareholders’ equity employed in the period to earn
the income. The Company includes all components of
shareholders’ equity to calculate the average thereof;

ii) Adjusted net earnings, adjusted earnings
per common share and adjusted ROE – 
adjusted net earnings presents shareholders net 
earnings before stock-based compensation, business
acquisition expenses (namely, business transaction
and integration costs and amortization of intangibles)
and restructuring expenses. The Company considers 
these items to be non-operating expenses. 
Management believes adjusted net earnings is a 
more appropriate measure of ongoing operating 
performance than shareholders’ net earnings as it 
excludes items which do not directly relate to 

ongoing operating activities. Adjusted (basic and 
diluted) earnings per common share is adjusted net
earnings divided by the (basic and diluted) weighted
average number of common shares outstanding in the 
period, while adjusted ROE is adjusted net earnings for 
the period expressed as an annualized percentage of 
average shareholders’ equity employed in the period; 

iii) Book value per share – book value is defined 
as shareholders’ equity and is the same as the net 
asset value of the Company (calculated as total assets
minus total liabilities) less non-controlling interests
in subsidiaries. Book value per share is the book 
value divided by the number of common shares 
outstanding as of a particular date; 

iv) Average funds employed – funds employed 
is another name that the Company uses for its 
finance receivables and loans (also referred to as 
“Loans” in this MD&A), an IFRS measure. Average 
funds employed are the average finance receivables
and loans calculated over a particular period.

v) Profitability, yield and efficiency ratios – 
Table 1 on page 10 presents certain profitability 
measures. In addition to ROE and adjusted ROE, the 
return on average assets is also presented. This is 
the net earnings expressed as a percentage of 
average assets. Also presented is net revenue 
(revenue minus interest expense) expressed as a 
percentage of average assets, and general and 
administrative expenses (“G&A”) expressed as a 
percentage of average assets. These ratios are 
presented over a three-year period, which enables 
readers to see at a glance trends in the Company’s 
profitability, yield and operating efficiency;

Annual Report 2020 

5

RESULTS OF OPERATIONS

                                                                                                                                 2020                                                            2019
Years ended December 31                                                                                             % of                                                           % of        % change from
(in thousands unless otherwise stated)                                                         Revenue                                          Revenue            2019 to 2020

Average funds employed (millions)                             $         347                                                $         378                                                                 -8%

Revenue                                                                                      
    Interest income                                                                 $   42,705                     88.0%              $    49,003                      87.2%                            -13%
    Other income                                                                              5,796                     12.0%                       7,172                      12.8%                            -19%

                                                                                                            48,501                   100.0%                     56,175                   100.0%                            -14%

Expenses                                                                                                                                                                                                              
    Interest                                                                                        14,596                     30.1%                    17,089                      30.4%                            -15%
    General and administrative                                                26,458                     54.6%                    26,151                      46.6%                                1%
    Provision for credit and loan losses                                  9,403                     19.4%                       7,105                      12.7%                             32%
    Impairment of assets held for sale                                    1,087                        2.2%                              —                              —                              n/m
    Depreciation                                                                                    721                        1.5%                          727                        1.3%                              -1%
    Business acquisition expenses (recovery):                                                                                                                                                                             
     Transaction and integration costs                                          —                              —                     (2,118)                     -3.8%                         -100%
     Amortization of intangible assets                                       298                        0.6%                          300                        0.5%                              -1%

                                                                                                            52,563                   108.4%                    49,254                      87.7%                                7%

(Loss) earnings before income tax                                      (4,062)                     -8.4%                       6,921                      12.3%                         -159%
Income tax (recovery) expense                                               (4,670)                     -9.6%                       1,579                        2.8%                         -396%

Net earnings                                                                                       608                        1.2%                      5,342                        9.5%                            -89%

Net earnings (loss) attributable to 
    non-controlling interests in subsidiaries                          191                        0.4%                     (1,102)                     -2.0%                              n/m

Net earnings attributable to shareholders              $          417                        0.8%              $      6,444                      11.5%                            -94%

Adjusted net earnings                                                        $      2,032                        4.2%              $      4,939                        8.8%                            -59%

Earnings per common share*                                         $         0.05                                                $         0.76                                                              -93%

Adjusted earnings per common share*                     $         0.24                                                $         0.58                                                              -59%

  *  basic and diluted 
  n/m - not meaningful

vi) Financial condition and leverage ratios –

vii) Credit quality – Table 3 on page 15 presents 

Table 2 on page 13 presents the following 
percentages: (i) total equity expressed as a percentage
of total assets; (ii) tangible equity (total equity less 
goodwill, intangible assets and deferred taxes) 
expressed as a percentage of total assets; and 
(iii) debt (bank indebtedness, loan payable, notes 
payable and convertible debentures) expressed as 
a percentage of total equity. These percentages 
provide information on trends in the Company’s 
financial condition and leverage; and 

information on the quality of the Company's total 
portfolio, namely, its finance receivables and loans 
and managed receivables. It presents the Company’s
year-end allowances for losses as a percentage of 
its total portfolio and its annual net write-offs. It 
also presents net write-offs as a percentage of 
revenue. The percentage of managed receivables 
past due more than 60 days is also presented in 
Table 3. 

6                                                                                                                                                                                                       Accord Financial Corp.

ACCORD’S BUSINESS

SELECTED ANNUAL INFORMATION

Accord is one of North America's leading independent
finance companies serving clients throughout the United
States and Canada. Accord's flexible finance programs
cover the full spectrum of asset-based lending (“ABL”),
from receivables and inventory finance, to equipment
and trade finance, to film and media finance. Accord's
business also includes credit protection and receivables
management, as well as supply chain financing for 
importers. Its clients operate in a wide variety of
industries, examples of which are set out in note 23(a)
to the Statements. 

The Company, founded in 1978, operates six finance
companies in North America, namely, Accord Financial
Ltd. (“AFL”), Accord Financial Inc. (“AFIC”) and Accord
Small Business Finance (“ASBF”) in Canada, and Accord
Financial, Inc. (“AFIU”), BondIt Media Capital (“BondIt”)
and Accord CapX LLC (doing business as Accord Equipment
Finance (“AEF”)) in the United States. 

The Company’s business principally involves: (i) asset-
based lending by AFIC and AFIU, which entails financing
or purchasing receivables on a recourse basis, as well as
financing other tangible assets, such as inventory and
equipment; (ii) equipment financing (leasing and
equipment loans) by AEF and ASBF. ASBF also provides
working capital financing to small businesses; (iii) film
and media production financing by BondIt; and (iv) credit
protection and receivables management services by AFL,
which principally involves providing credit guarantees
and collection services, generally without financing.

(audited, in thousands of dollars, except per share data)

                                                                2020                   2019                   2018

Revenue                                      $   48,501         $    56,175         $    46,927
Net earnings attributable
  to shareholders                                  417                  6,444               10,356
Basic and diluted
  earnings per share                          0.05                     0.76                    1.24
Dividends per share                          0.24                     0.36                    0.36
Total assets                                    384,913             406,214             373,783
Long-term financial 
  liabilities                                   $   23,510         $    35,077         $    28,168

RESULTS OF OPERATIONS
Year ended December 31, 2020 compared with year
ended December 31, 2019

Shareholders’ net earnings in 2020 totalled $417,000
compared to $6,444,000 in 2019 and $10,356,000 in 2018.
Shareholders’ net earnings in 2020 declined compared
to 2019 mainly as a result of lower revenue, a higher
provision for losses and impairment of assets held for
sale, the absence of a recovery of business transaction
costs in 2020, and the incurrence of restructuring 
expenses. Shareholders’ net earnings in 2020 declined
compared to 2018 on a higher provision for losses and
impairment of assets held for sale, and increased interest
and G&A, including restructuring expenses. Basic and
diluted earnings per common share (“EPS”) declined to
5 cents compared to the 76 cents earned last year and
the $1.24 earned in 2018. The Company’s ROE decreased
to 0.5% in 2020 compared to 7.1% last year and 12.8%
in 2018. It is noted the severe deterioration in economic
activity due to Covid-19 impacted 2020 financial 
performance resulting in a higher provision for losses
and lower funds employed which, together with reduced
interest rates, also served to decrease revenue.  

Adjusted net earnings decreased by 59% to $2,032,000
in 2020 compared to $4,939,000 in 2019 and were 81%
lower than 2018’s $10,840,000. Adjusted EPS were 
24 cents in 2020, 59% lower than the 58 cents earned 
in 2019 and 82% below the $1.30 earned in 2018. 

Annual Report 2020 

7

Adjusted ROE was 2.2% in 2020 compared to 5.4% in
2019 and 13.4% in 2018. The following table provides a
reconciliation of shareholders’ net earnings to adjusted
net earnings:   

Years ended Dec. 31 
(in thousands)

Shareholders’ net earnings
Adjustments, net of tax:
Restructuring expenses
Business acquisition  
expenses (recovery) 

Stock-based compensation

(recovery) expense

               2020

2019                  2018

$

417     $

6,444       $     10,356

1,395      

—                        —

220      

(1,381)                   251

—      

(124)                   233

Adjusted net earnings

$

2,032     $

4,939       $     10,840

Revenue declined by 14% or $7,674,000 to $48,501,000
in 2020 compared to $56,175,000 in 2019 but was
$1,574,000 or 3% higher than the $46,927,000 in 2018.
Interest income declined by $6,298,000 or 13% to
$42,705,000 in 2020 compared to $49,003,000 in 2019
on an 8% decline in average funds employed and a 5%
decrease in average loan yields. Both funds employed
and yields were impacted by Covid-19 in 2020 as: (i)
client business activity declined; (ii) government assistance
received by clients, particularly in the U.S., was used to
pay down loans; and (iii) Canadian and U.S. prime rates

of interest, which impact interest income from our floating
rate loans to clients, were reduced. Interest income was
$4,862,000 or 13% higher compared to $37,843,000 in
2018 on a 28% rise in average funds employed, which
was partly offset by 12% lower average loan yields due
to reduced interest rates in 2020 and an increase in 
non-earning loans. Other income in 2020 declined by
$1,376,000 to $5,796,000 compared to 2019 and by
$3,288,000 compared to 2018 as management fees
earned by AEF from managing a legacy equipment 
finance fund ceased at the end of February 2020 and 
receivables management fees declined. Average funds
employed in 2020 decreased to $347 million compared
to $378 million last year but were 28% higher than the
$271 million in 2018. 

Total expenses increased by $3,309,000 or 7% to
$52,563,000 compared to $49,254,000 in 2019. The 
provision for credit and loan losses, business acquisition
expenses, impairment of assets held for sale, and G&A
increased by $2,298,000, $2,116,000, $1,087,000 and
$307,000, respectively. Interest expense and depreciation
declined by $2,493,000 and $6,000, respectively.

19.4

12.7

9.3

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

 4.3

3.4

1.2

2.1

1.7

0.8

3.1

9.4

7.10

 2.02

2.90

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

0.96

0.37

0.64

0.44

0.21

0.89

0                 4                 8                  12                  16                  20

0      1.0    2.0    3.0    4.0    5.0    6.0    7.0    8.0    9.0    10.0

Provision for Credit and Loan
Losses
(as a percentage of revenue)

The provision rose to 19.4% of revenue in
2020 from 12.7% last year.

Provision for Credit and Loan
Losses
(in millions of dollars)

The provision increased to $9.4 million in
2020 from $7.1 million in 2019.

8                                                                                                                                                                                                       Accord Financial Corp.

Interest expense declined by 15% to $14,596,000 in
2020 from $17,089,000 last year on decreased interest
rates and 8% lower average borrowings. Interest rates
declined on the Company’s borrowings as a result of 
reduced prime rates of interest in Canada and the U.S.

G&A comprise personnel costs, which represent the 
majority of the Company’s costs, occupancy costs, 
commissions to third parties, marketing expenses,
management fees, professional fees, data processing,
travel, telephone and general overheads. G&A increased
by $307,000 mainly on higher personnel costs, which
rose by $232,000 as a result of restructuring costs of
$1,890,000 (2019 – nil) incurred to downsize staff. 
Personnel costs are net of $1,053,000 received under the
Canadian Emergency Wage Subsidy (“CEWS”) program,
while employee bonuses also declined by $659,000 in
2020. G&A costs are net of $37,000 received under the
Canadian Emergency Rent Subsidy (“CERS”) program in
2020. The Company continues to manage its controllable
expenses closely.

The provision for credit and loan losses increased by
$2,298,000 to $9,403,000 compared to $7,105,000 last year.
The provision comprised:

Years ended Dec. 31
(in thousands)

Net write-offs
Reserves expense related to increase 

in total allowances for losses

2020

     2019

$

6,872

$       5,952

2,531

    1,153

$

9,403

$       7,105

The provision for credit and loan losses as a percentage
of revenue rose to 19.4% in 2020 from 12.7% in 2019.
Net write-offs increased by $920,000 to $6,872,000 in
2020 compared to $5,952,000 in the prior year. Net
write-offs in 2020 included four write-offs totalling
$8,286,000, which was partially offset by one account
recovery of $3,523,000. The level of 2020 write-offs was
affected by the impact of Covid-19 on the Company’s
portfolio. The non-cash reserves expense rose by
$1,378,000 to $2,531,000 as the Company increased its

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

56.1

47.9

 50.7

54.5

55.7

61.6

52.6

53.5

53.1

48.2

0          10          20          30          40          50          60          70

Operating Expenses
(G&A and depreciation)

Operating expenses rose to 56.1% of revenue in
2020 from 47.9% last year.

allowances to build adverse current and forward-looking
economic conditions into its allowances for losses as 
required by IFRS 9, Financial Instruments. The Company’s
allowances for losses and its portfolios are discussed in
detail below and also in the Statements. While the 
Company manages its portfolio of Loans and managed
receivables closely, as noted in the Risks and Uncertainties
section below, financial results can be impacted by 
significant insolvencies or one-off losses.

An impairment charge of $1,087,000 (2019 – nil) was
taken during 2020 against certain assets held for sale to
write them down to their net recoverable value, which
was based on actual realizations from the sale of the 
assets. Realizations were likely adversely impacted by the
adverse economic conditions resulting from Covid-19.
See note 5 to the Statements. 

Depreciation expense decreased by $6,000 to $721,000
in 2020. Depreciation of $439,000 (2019 – $436,000) was
charged on the right-of-use assets in 2020, with the 
balance of the expense relating to capital assets.

Business acquisition expenses in 2020 totalled $298,000
(2019 – recovery $1,818,000) and comprised the 

Annual Report 2020

9

 
amortization of intangible assets relating to ASBF and
AEF (2019 – $300,000). There were no transaction and
integration costs in 2020 (2019 – recovery of $2,118,000).
Transaction and integration costs in 2019 saw a recovery
of $2,118,000 resulting from a reduction in the fair value
of contingent consideration payable related to the AEF
acquisition in October 2017 (see note 8 to the statements).

Expenses increased by $2,075,000 to $30,351,000. The
provision for credit and loan losses rose by $4,809,000
to $5,673,000, while G&A increased by $955,000. Interest
expense, depreciation and business acquisition expenses
declined by $3,675,000, $11,000 and $3,000, respectively.
Income tax decreased by $1,620,000 to a recovery of
$2,040,000 on a $6,471,000 decrease in pre-tax earnings.

Income tax expense declined by $6,249,000 to a recovery
of $4,670,000 compared to an expense of $1,579,000 in
2019. Income tax decreased on a $11.0 million decline
in pre-tax earnings, a one-time tax recovery of $881,000
relating to a refund in respect of tax losses carried back by
AFIU pursuant to temporary Covid-19 relief changes, and
the benefits from a newly implemented tax structure. 

TABLE 1 – PROFITABILITY, YIELD AND 
EFFICIENCY RATIOS

(as a percentage)                                                        2020           2019           2018

Return on average assets                                  0.1               1.6               3.5
Return on average equity                                  0.5               7.1             12.8
Adjusted return on average equity                     2.2               5.4             13.4
Net revenue / average assets                              8.8               9.6             12.6
Operating expenses / average assets              7.1               6.6               8.0
Operating expenses* / revenue
  (efficiency ratio)                                                 56.1            47.9             50.7

  * G&A and depreciation

Table 1 highlights the Company’s profitability in terms
of returns on its average assets and equity. In 2020, the
return on average assets, ROE and adjusted ROE 
expressed in percentages, declined to 0.1%, 0.5% and
2.2%, respectively, as earnings decreased. Net revenue
as a percentage of average assets declined to 8.8%
compared to 9.6% in 2019, while the ratio of G&A to 
average assets increased to 7.1% in 2020 compared
with 6.6% last year.

Canadian operations reported a shareholders’ net loss
of $7,234,000 in 2020 compared to a net loss of
$1,328,000 last year (see note 21 to the Statements).
Revenue decreased by $4,396,000 or 17% to $21,077,000.

U.S. operations reported a small decrease in shareholders’
net earnings compared to 2019 (see note 21 to the
Statements). Shareholders’ net earnings declined by
$121,000 to $7,651,000 compared to $7,772,000 last year.
Revenue decreased by $4,069,000 to $27,903,000. 
Expenses rose by $443,000 to $22,691,000. Business 
acquisition expenses, impairment of assets held for sale,
interest expense and depreciation increased by $2,119,000,
$1,087,000, $391,000 and $5,000, respectively. The 
provision for credit and loan losses declined by $2,511,000
to $3,730,000, while G&A decreased by $648,000 to
$13,714,000. Income tax decreased by $4,629,000 to a
recovery of $2,630,000. Net earnings attributable to
non-controlling interests in subsidiaries totalled $191,000
compared to a net loss of $1,102,000 in 2019.

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

10.50

10.77 

 10.66

9.20

9.11

8.79

7.38

6.50

5.76

5.49

0              2              4               6               8               10               12

Book Value per Share
(in dollars)

Book value per share was $10.50 at 
December 31, 2020 compared to $10.77
last year-end.

1 0                                                                                                                                                                                                     Accord Financial Corp.

SUMMARY OF QUARTERLY RESULTS

Quarters ended                                                                                                                    2020                                                                                     2019
(in thousands unless otherwise stated)                                         Dec. 31      Sept. 30        June 30        Mar. 31         Dec. 31       Sept. 30       June 30          Mar. 31 

Average funds employed (millions)                       $         360    $         327     $         341    $         362    $          395     $          383    $          388     $          347 

Revenue                                                                              $   12,903    $   12,312     $   11,270    $   12,015    $   14,297     $   15,299    $   13,991     $   12,588

Expenses                                                                                                                                                     
 Interest                                                                                      3,637            3,379             3,575            4,005            4,392             4,385            4,273             4,038
 General and administrative                                                7,181            5,760             6,569            6,948            7,227             6,502            6,187             6,235
 Provision for credit and loan losses                                  495            3,040           (2,955)          8,822            6,094                 719                265                    27
 Impairment of assets held for sale                                    190                    —                    —                897                    —                    —                    —                     —
 Depreciation                                                                                179                180                 184                179                183                 184                182                 178
 Business acquisition expenses                                              74                   74                   75                  74           (1,609)              (554)               172                 174

                                                                                                     11,756         12,433             7,448         20,925          16,287          11,236          11,079           10,652 

Earnings (loss) before income tax                                  1,147              (121)           3,822          (8,910)         (1,990)           4,063            2,912             1,936
Income tax (recovery) expense                                            (222)             (687)             (905)         (2,856)             (688)           1,079                723                 465

Net earnings (loss)                                                                 1,369                566             4,727          (6,054)          (1,302)           2,984            2,189             1,471
Non-controlling interests in net earnings (loss)                   (15)                  —                 384              (178)             (644)              (253)                (33)              (172)

Net earnings (loss) attributable to 
  shareholders                                                                 $      1,384    $         566     $     4,343    $   (5,876)   $        (658)   $      3,237    $      2,222    $       1,643

Adjusted net earnings (loss)                                     $     2,095    $         621     $     4,730    $    (5,414)  $    (2,136)   $      2,862    $      2,397    $       1,816

Earnings (loss) per common share ** (cents)                    16                     7                   51                 (69)                  (8)                  38                   26                    19

Adjusted earnings (loss) per common 
       share** (cents)                                                                       24                     7                   55                 (63)                (25)                  34                   28                    22

  * Due to rounding the total of the four quarters may not agree with the reported total for a fiscal year.
  ** Basic and diluted 

379

400

 379

Fourth Quarter 2020
Quarter ended December 31, 2020 compared to quarter
ended December 31, 2019

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

274

195

206

218

173

197

193

0      50      100      150      200      250      300      350      400

Total Portfolio
Loans and managed 
receivables
(in millions of dollars)

The Company’s total portfolio declined to
$379 million at December 31, 2020 from
$400 million last year-end.

Shareholders’ net earnings for the quarter ended 
December 31, 2020 increased by $2,042,000 to $1,384,000
compared to a shareholder’s net loss of $658,000 last
year. Shareholders’ net earnings increased mainly as a
result of a lower provision for loan losses. Basic and 
diluted EPS were 16 cents compared to a loss per common
share (“LPS”) of 8 cents in the fourth quarter of 2019. As
noted above, while financial performance improved
compared to 2019, financial results in the fourth quarter of
2020 continue to be adversely impacted by the economic
impact of the Covid-19 pandemic which resulted in 
reduced average funds employed and lower revenue,
while there was also a significant write-off in the quarter.

Annual Report 2020 

11

Adjusted net earnings were $2,095,000 in the fourth
quarter of 2020 compared to an adjusted net loss of
$2,136,000 last year. Adjusted EPS were 24 cents compared
to an adjusted LPS of 25 cents in 2019. The following
table provides a reconciliation of shareholders’ net
earnings to adjusted net earnings:

G&A decreased by $45,000 to $7,181,000 despite higher
personnel costs, which rose by $549,000 in the fourth
quarter mainly due to restructuring expenses of $894,000
(2019 – nil). Restructuring expenses were partly offset
by a $338,000 decline in employee bonuses and CEWS
received of $151,000.

Quarters ended Dec. 31 
(in thousands)

Net earnings (loss)
Adjustments, net of tax:
Restructuring expenses 
Business acquisition expenses (recovery)
Stock-based compensation (recovery)

2020

     2019

$

1,384

$         (658)

657
54
—

           —
  (1,222)
      (256)

Adjusted net earnings (loss)

$

2,095

$     (2,136)

Revenue declined by $1,394,000 or 10% to $12,903,000
in the current quarter compared to $14,297,000 in the
fourth quarter of 2019. Interest income declined by
$1,158,000 or 10% to $11,025,000 compared to $12,183,000
in the fourth quarter of 2019 mainly as a result of a 9%
decline in average funds employed. Other income declined
by $235,000 to $1,878,000 in the current quarter compared
to $2,113,000 in 2019 as no fees were earned for managing
a legacy equipment finance fund and receivables 
management fees declined. Average funds employed in
the fourth quarter of 2020 decreased to $360 million
compared to $395 million last year. 

The provision for credit and loan losses expenses declined
by $5,599,000 to $495,000 in the fourth quarter of 2020
compared to $6,094,000 last year. The provision comprised: 

Quarters ended Dec. 31  
(in thousands)

Net write-offs  
Reserves (recovery) expense related to 
change in total allowances for losses

2020

    2019

$

1,965

$       5,233

(1,470)

      861

$

495

$       6,094

There were net write-offs of $1,965,000 in the current
quarter compared to $5,233,000 last year, while the
non-cash reserves decreased to a recovery of $1,470,000.
Net write-offs in the current quarter included one account
write-off of $2,085,000, while in the fourth quarter of
2019 one account totalling $5,019,000 was written off.
The non-cash reserve recovery mainly related to a
$1,295,000 decrease in the allowance for losses on the
guarantee of managed receivables as at-risk managed
receivables declined. 

Total expenses for the fourth quarter of 2020 declined
by $4,531,000 or 28% to $11,756,000 compared to
$16,287,000 last year. The provision for credit and loan
losses, interest expense, G&A and depreciation decreased
by $5,599,000, $756,000, $45,000 and $4,000, respectively,
while business acquisition expenses (transaction and
integration costs, and amortization of intangibles) and
impairment of assets held for sale rose by $1,683,000
and $190,000, respectively. 

An impairment charge of $190,000 (2019 – nil) was
taken in the fourth quarter against certain assets held for
sale to write them down to their net recoverable value. 

Depreciation expense decreased by $4,000 to $179,000
in the fourth quarter of 2020. Depreciation of $108,000
(2019 – $108,000) was charged on the right-of-use assets
in the current quarter, with the balance of depreciation
relating to capital assets.

Interest expense declined by 17% to $3,637,000 in the
current quarter from $4,393,000 last year on 11% lower
average borrowings and reduced interest rates. 

Business acquisition expenses totalled $74,000 (2019 –
recovery $1,609,000) in the fourth quarter of 2020 and
solely comprised the amortization of intangible assets
relating to ASBF and AEF (2019 – $74,000). There were no

1 2                                                                                                                                                                                                     Accord Financial Corp.

transaction and integration costs in 2020 (2019 – recovery
of $1,683,000). Transaction and integration costs in 2019
saw a recovery resulting from a reduction in the fair
value of contingent consideration payable related to
the AEF acquisition.

Income tax recovery decreased to $222,000 in the current
quarter compared to a recovery of $688,000 in the fourth
quarter of 2019. 

REVIEW OF FINANCIAL POSITION

Shareholders’ equity at December 31, 2020 was
$89,850,000, 3% lower than the $92,515,000 at 
December 31, 2019. The decrease in shareholders’ equity
since December 31, 2019 resulted from reductions in 
retained earnings, accumulated other comprehensive
income, contributed surplus and capital stock. Book
value per common share was $10.50 at December 31,
2020 compared to $10.77 at December 31, 2019. Please
see the consolidated statements of changes in equity
on page 38 of this Annual Report.

Total assets declined by 5% to $384,913,000 at 
December 31, 2020 compared to $406,214,000 at 
December 31, 2019. Total assets largely comprised Loans
(funds employed). Excluding inter-company loans, 
identifiable assets located in the United States were 61%
of total assets at December 31, 2020 compared to 63%
at December 31, 2019 (see note 21 to the Statements).

TABLE 2 – FINANCIAL CONDITION AND
LEVERAGE

(as a percentage)                                                2020                2019              2018

Tangible equity / assets                              20                     20                   20
Equity / assets                                                 24                     24                   25
Debt* / total equity                                    291                   307                 276  

(in thousands)
Receivables and loans                                                                              
  Loans                                                          $ 360,337      $ 373,157    $  339,102
 Managed receivables                         18,523             27,338          40,145

Total Portfolio                                  $ 378,860      $  400,495    $  379,247

* Bank indebtedness, loan payable, notes payable and convertible debentures

Gross finance receivables and loans (also referred to as
Loans or funds employed), before the allowance for
losses thereon, decreased by 3% to $360,337,000 at 
December 31, 2020 compared to $373,157,000 at 
December 31, 2019. As detailed in note 4 to the Statements,
the Company’s Loans comprised:                 

(in thousands)                                                            Dec. 31, 2020      Dec. 31, 2019

Receivable loans                                              $ 100,858            $  103,842
Other loans                                                             149,734                 167,978
Lease receivables                                                 109,745                 101,337

Finance receivables and loans, gross          360,337                 373,157
Less allowance for losses                                      6,314                      4,520

Finance receivables and loans, net          $ 354,023            $  368,637

The Company’s receivable loans decreased by 3% to
$100,858,000 at December 31, 2020 compared to
$103,842,000 at December 31, 2019. Other loans, which
primarily comprise advances against non-receivable
assets such as inventory and equipment, declined by
11% to $149,734,000 at December 31, 2020 compared to
$167,978,000 at December 31, 2019. Lease receivables,
representing ASBF’s and AEF’s net investment in 
equipment leases, rose by 8% to $109,745,000 at 
December 31, 2020 compared to $101,337,000 at 
December 31, 2019. Net of the allowance for losses
thereon, Loans decreased by 4% to $354,023,000 at 
December 31, 2020 compared to $368,637,000 at 
December 31, 2019. The Company’s Loans principally
represent advances made by its asset-based lending
subsidiaries, AFIC and AFIU, to approximately 70 clients
in a wide variety of industries, as well as ASBF’s and
AEF’s lease receivables and equipment and working
capital loans to approximately 135 clients. The largest
client comprised 6% of gross Loans.

In its credit protection and receivables management
business, the Company contracts with clients to assume
the credit risk associated with respect to their receivables
without financing them. Since the Company does not
take title to these receivables, they do not appear on its
consolidated statements of financial position. These
managed receivables totalled $19 million at December 31,

Annual Report 2020

13

2020 compared to $27 million at December 31, 2019.
Managed receivables comprise the receivables of 
approximately 50 clients at December 31, 2020. The 25
largest clients comprised 85% of total volume in 2020.
Most of the clients’ customers upon which the Company
assumes the credit risk are “big box”, apparel, home 
furnishings and footwear retailers in Canada and the
United States. At December 31, 2020, the 20 largest 
customers accounted for 74% of total managed receivables,
of which the largest five comprised 56%. The Company
monitors the retail industry and the credit risk related
to its managed receivables very closely. The managed
receivables are regularly reviewed and monitored.

The Company’s total portfolio, which comprises both
gross Loans and managed receivables, as detailed
above, declined by 5% to $379 million at December 31,
2020 compared to $400 million at December 31, 2019.

As described in note 23(a) to the Statements, the 
Company’s business principally involves funding or 
assuming the credit risk on the receivables offered to it
by its clients, as well as financing other assets such as
inventory and equipment. Credit in the Company’s six
operating businesses is approved by a staff of credit 
officers, with larger amounts being authorized by 
supervisory personnel and management. In the case of
credit in excess of $1.0 million (US$1.0 million in the case
of AFIU and AEF, and US$500,000 for BondIt), credit is
approved by the Company's Executive Credit Committee.
Credit in excess of $2.5 million (US$2.5 million in the case
of U.S. group companies) is also approved by the Credit
Committee of the Board of Directors, which comprises
three members of its Board. The Company monitors
and controls its risks and exposures through financial,
credit and legal systems and, accordingly, believes that
it has procedures in place for evaluating and limiting
the credit risks to which it is subject. Credit is subject to
ongoing management review. Nevertheless, for a variety
of reasons, there will inevitably be defaults by clients or
their customers.

In its asset-based lending operations, the Company’s
primary focus continues to be on the creditworthiness
and collectibility of its clients’ receivables. The clients’
customers have varying payment terms depending on
the industries in which they operate, although most
customers have payment terms of 30 to 60 days from
invoice date. ASBF’s and AEF’s lease receivables and
equipment and working capital loans are usually term
loans with payments spread out evenly over the term of
the lease or loan, which can be up to 60 months, although
ASBF has an innovative “revolving” equipment loan
product which has no fixed repayment terms and can
be repaid at any time. Of the total managed receivables
that the Company guarantees payment, 6.1% were past
due more than 60 days at December 31, 2020. In the
Company’s asset-based lending business, receivables
become “ineligible” for lending purposes when they
reach a certain pre-determined age, typically 75 to 90
days from invoice date, and are usually charged back to
clients, thereby limiting the Company’s credit risk on
such older receivables.

The Company employs client rating systems to assess
the credit risk in its asset-based lending and leasing
businesses, which review, amongst other things, the 
financial strength of each client and the Company’s 
underlying collateral security, while in its credit protection
business it employs a customer credit scoring system 
to assess the credit risk associated with the managed
receivables that it guarantees. Please see note 4 to the
Statements which presents tables summarizing the
Company's finance receivables and loans, and managed
receivables, by their credit risk rating (low risk, medium
risk, high risk) and also by the three-stage credit criteria
of IFRS 9, as well as an aged analysis thereof. Credit risk
is primarily managed by ensuring that, as far as possible,
the receivables financed are of good quality and any 
inventory, equipment or other assets securing loans are
appropriately appraised. Collateral is monitored and
managed on an on-going basis to mitigate credit risk. 
In its asset-based lending operations, the Company 

1 4                                                                                                                                                                                                     Accord Financial Corp.

assesses the financial strength of its clients’ customers
and the industries in which they operate on a regular
and on-going basis.

The Company also minimizes credit risk by limiting the
maximum amount that it will lend to any one client, 
enforcing strict advance rates, disallowing certain types
of receivables and applying concentration limits, charging
back or making receivables ineligible for lending purposes
as they become older, and taking cash collateral in certain
cases. The Company will also confirm the validity of the
receivables that it purchases or lends against. In its
asset-based lending operations, the Company administers
and collects the majority of its clients’ receivables and
so is able to quickly identify problems as and when they
arise and act promptly to minimize credit and loan losses.
In the Company’s Canadian leasing operations, security
deposits are usually obtained in respect of equipment
leases or loans.

As detailed in note 4, the Company had past due finance
receivables and loans of $12,635,000 at December 31,
2020, of which $11,166,000 related to BondIt, the 
Company's media finance subsidiary, while $1,329,000
related to ASBF. Repayment of BondIt's loans are often
delayed for non-credit related reasons such as production
delays. BondIt’s operations have not been particularly
impacted by Covid-19. Of the ASBF loans past due,
$219,000 are considered to be a SICR. While it is usual 
at ASBF to have balances past due less than 30 days,
amounts totalling $1,057,000 were past due over 30 days
for which a SICR has been rebutted.  

At December 31, 2020, the Company had impaired finance
receivables and loans of $2,539,000. The impaired loans,
which have been written down to net realizable value
(fair value less costs of realization) where necessary, are
mainly collateralized by receivables, inventory and
equipment, the estimated net realizable value of which
was $3,013,000 at December 31, 2020. As the vast majority
of the Company’s finance receivables and loans are 

collateralized, past due or impaired accounts do not
necessarily lead to a significant expected credit loss (“ECL”)
depending on the net realizable value of the collateral
security, which often results in a low or no loss given
default (“LGD”) in respect of these accounts.

In the Company’s credit protection business, each 
customer is provided with a credit limit up to which the
Company will guarantee that customer’s total receivables.
As noted above, all client and customer credit in excess
of $2.5 million is approved by the Credit Committee of
the Board on a case-by-case basis. Note 23(a) to the
Statements provides details of the Company’s credit 
exposure by industrial sector.

TABLE 3 – CREDIT QUALITY

(as a percentage)                                                    2020              2019              2018

Managed receivables past 
 due more than 60 days                                6.1                  3.5                 3.6
Reserves* / portfolio                                      1.8                  1.1                 0.9
Reserves* / net write-offs                            100                   77                431
Net write-offs / revenue                             14.2               10.6                 1.7

*Reserves comprise the total of the allowance for losses on Loans and on the
  guarantee of managed receivables.

Table 3 highlights the credit quality of the Company’s
total portfolio, both Loans and managed receivables.
Net write-offs of our managed receivables increased to
$1,705,000 in 2020 compared to $60,000 in 2019. Net
write-offs of managed receivables were 117 basis points
of volume in 2020 compared to 3 basis points in 2019.
Net write-offs in the Company’s asset-based lending
business decreased to $5,167,000 in 2020 compared to
$5,892,000 last year. Overall, the Company’s total net
write-offs in 2020, as set out in the Results of Operations
section above, rose to $6,872,000 compared with
$5,952,000 in 2019. After the customary detailed 
period-end review of the Company’s portfolio by its
Risk Management Committee, it was determined that
all problem loans and accounts were identified and 
provided for where necessary. The Company maintains
separate allowances for losses on both its Loans and its

Annual Report 2020

15

guarantee of managed receivables, at amounts which,
in management’s judgment, are sufficient to cover
losses thereon. 

The Company’s allowance for losses on Loans, calculated
under the ECL criteria of IFRS 9, totalled $6,314,000 at
December 31, 2020 compared to $4,520,000 at 
December 31, 2019. The significant increase in the 
allowance for loan losses in 2020 resulted from the 
incorporation of expected severe adverse economic
conditions on the Company’s clients as a result of
Covid-19 prevention measures into the forward-looking
indicators used in the Company’s expected credit loss
models. This involved the significant use of reasonable
and supportable judgment in the face of heightened
economic uncertainty and represents management’s
best estimate of its allowance for loan losses based on
information available at that date. Depending on how long
the economic impacts of Covid-19 last and the timing
and nature of any economic recovery, the measurement
of the allowance could fluctuate substantially in future
periods. See also discussion on loan modifications in
note 4. The modifications principally related to temporary
over advances or payment deferrals to accounts totalling
$18.1 million that were otherwise in good standing at
December 31, 2020. The allowance for losses on the
guarantee of managed receivables totalled $555,000 at
December 31, 2020 compared to $44,000 at December 31,
2019. This significant increase in the allowance for losses
on the guarantee of managed receivables at December
31, 2020 also resulted from the expected severe adverse
economic impact of Covid-19 on the managed receivables,
which are primarily due from retailers. This allowance
represents the fair value of estimated payments to clients
under the Company’s guarantees to them. This allowance
is included in the total of accounts payable and other
liabilities as the Company does not take title to the
managed receivables and they are not included on its
consolidated statements of financial position. The activity
in the allowance for losses accounts in 2020 and 2019 is
set out in note 4 to the Statements. The estimates of

both allowances for losses are judgmental. Management
considers them to be reasonable and supportable.

Assets held for sale at December 31, 2020 totalled
$1,514,000 (2019 – $6,971,000) and comprised certain
repossessed assets securing defaulted equipment leases
with a number of clients. The decrease compared to
December 31, 2019 resulted from asset disposals totalling
$7,238,000 and an impairment charge of $1,087,000. 
Assets totalling $2,425,000 were repossessed during
2020. There was also a foreign exchange gain totalling
$443,000 on U.S. dollar denominated assets held for sale
due to the stronger U.S. dollar at the time the majority
of the assets were disposed of. The assets are currently
being actively marketed for sale and will be disposed 
as market conditions permit. The assets are carried at
the lower of cost or estimated net realizable value at
December 31, 2020. Estimated net realizable values were
based upon appraisals of the assets and exceed the 
carrying value of the defaulted finance receivables and
loans at December 31, 2020. See note 5 to the Statements.

Cash decreased to $5,546,000 at December 31, 2020
compared to $6,776,000 at December 31, 2019. The
Company endeavors to minimize cash balances as far
as possible when it has bank indebtedness outstanding.
Fluctuations in cash balances are normal.

Intangible assets, net of accumulated amortization, 
totalled $3,278,000 at December 31, 2020 compared to
$3,639,000 at December 31, 2019. Intangible assets 
totalling US$2,885,000 were acquired upon the acquisition
of AEF on October 27, 2017 and comprised customer
and referral relationships and brand name. These assets
are carried in the Company’s U.S. subsidiary and are
translated into Canadian dollars at the prevailing 
period-end exchange rate; foreign exchange adjustments
usually arise on retranslation. Customer and referral 
relationships are being amortized over a period of 15
years, while the acquired brand name is considered to
have an indefinite life and is not amortized. Intangible

1 6                                                                                                                                                                                                     Accord Financial Corp.

assets comprising existing customer contracts and broker
relationships were also acquired as part of the ASBF 
acquisition on January 31, 2014. These are being amortized
over a period of 5 to 7 years. Please refer to note 8 to 
the Statements.

Goodwill totalled $13,219,000 at December 31, 2020
compared to $13,455,000 at December 31, 2019. Goodwill
of US$2,409,000 and US$5,538,000 was acquired on 
the acquisition of BondIt and AEF on July 1, 2017 and
October 27, 2017, respectively. BondIt and AEF goodwill
is carried in the Company’s U.S. operations, together
with US$962,000 from a much earlier acquisition. 
Goodwill of $1,883,000 was also acquired as part of the
ASBF acquisition and is carried in the Company’s Canadian
operations. The goodwill in the Company’s U.S. operations
is translated into Canadian dollars at the prevailing
period-end exchange rate; foreign exchange adjustments
usually arise on retranslation. Please refer to note 7 to
the Statements for information regarding the Company’s
annual goodwill impairment reviews.

Other assets, income taxes receivable, net deferred tax
assets, and property and equipment at December 31,
2020 and 2019 were not significant.

Total liabilities decreased by $18,692,000 to $291,154,000
at December 31, 2020 compared to $309,846,000 at 
December 31, 2019. The decrease mainly resulted from
lower bank indebtedness.

Amounts due to clients increased by $506,000 to
$2,910,000 at December 30, 2020 compared to $2,404,000
at December 31, 2019. Amounts due to clients principally
consist of collections of receivables not yet remitted to
clients. Contractually, the Company remits collections
within a week of receipt. Fluctuations in amounts due
to clients are not unusual.

$242,781,000 at December 31, 2019. Bank indebtedness
mainly decreased on lower funds employed. In July 2019,
the Company’s banking syndicate approved a $75 million
increase in the facility taking the Company’s credit limit
to $367 million. During 2020, the Company’s banking
syndicate reset its interest coverage ratios for the quarters
ended March 31, June 30, September 30 and December 31,
2020. The Company was in compliance with all loan
covenants in 2020. The Company did not meet its interest
coverage ratio covenant at December 31, 2019 and 
received a waiver thereof. The Company was in compliance
with all other loan covenants under its bank line in 2019.
Bank indebtedness principally fluctuates with the
quantum of Loans outstanding.

Loan payable increased by $10,150,000 to $21,377,000
at December 31, 2020 compared to $11,227,000 at 
December 31, 2019. A revolving line of credit was
established in 2018 with a non-bank lender, bearing 
interest varying with the U.S. base rate. The line is used
to finance BondIt’s business. During 2020, the line was
increased to US$20,000,000 ($25,450,000). The line was
renewed in October 2020 and expires on May 31, 2022.
BondIt was in compliance with all loan covenants at 
December 31, 2020. At December 31, 2019, BondIt failed
a specific covenant test which the lender subsequently
waived. See note 10 to the Statements.

Accounts payable and other liabilities increased by
$4,666,000 to $10,836,000 at December 31, 2020 compared
to $6,170,000 at December 31, 2019. The increase since
December 31, 2019 mainly resulted from a $2,406,000
rise in security deposits held as collateral for leases 
and loans, $779,000 due to a vendor for a lease which
commenced in December, severance payments of
$771,000 and a $511,000 increase in the allowance for
losses on the guarantee of managed receivables, a 
component of other liabilities, as discussed above. 

Bank indebtedness decreased by $31,841,000 to
$210,940,000 at December 31, 2020 compared to

Notes payable decreased by $1,505,000 to $17,434,000
at December 31, 2020 compared to $18,939,000 at 

Annual Report 2020

17

CONTRACTUAL OBLIGATIONS AND COMMITMENTS AT DECEMBER 31, 2020

                                                                                                                         Payments due in 
                                                                    Less than                                                                                         
(in thousands of dollars)                               1 year                    1 to 3 years                     4 to 5 years                       Thereafter                                 Total

Debt obligations                                  $ 249,751                        $    23,509                          $             —                          $             —                        $273,260
Operating lease obligations                       501                                    575                                      184                                     115                                1,375
Purchase obligations                                        36                                       38                                         —                                         —                                       74

                                                                   $ 250,288                        $    24,122                          $

184                         $

115                        $274,709

December 31, 2019. The decrease in notes payable 
resulted from redemptions thereof. Please see Related
Party Transactions section below and note 11(a) to 
the Statements.

Convertible debentures with a face value of $18,400,000
were issued by the Company in December 2018. These
debentures are listed for trading on the Toronto Stock
Exchange (“TSX”). On January 18, 2019, the underwriters
of the convertible debenture issue exercised their
overallotment option and a further 1,090 debentures
were issued with a face value of $1,090,000. On July 23,
2019, the Company issued a further 1,160 convertible
debentures with a face value of $1,160,000 by way of
private placement, bringing the total face value of the
TSX listed debentures issued to $20,650,000, being the
maximum that could be issued under their trust indenture.
The debentures issued on July 23, 2019 were issued at a
$23,200 discount to face value and overall gross proceeds
of these TSX listed debentures was $20,626,800. On
September 13, 2019, under a supplemental trust indenture,
5,000 unlisted convertible debentures were issued with
similar terms to the TSX listed debentures, bringing the
total face value of debentures issued to $25,650,000. All
unsecured convertible debentures carry a coupon rate
of 7.0% with interest payable semi-annually on June 30
and December 31 each year. These debentures mature
on December 31, 2023 and are convertible at the option
of the holder into common shares at a conversion price
of $13.50 per common share. Net of transaction costs
and the above noted discount, a total of $23,781,000 was
raised. Please see note 12 to the Statements, which details
how the debt and equity components of the convertible

debentures were allocated. At December 31, 2020, the
debt component totalled $23,510,000 (December 31,
2019 – $22,928,000), while the equity component, net of
deferred taxes, totalled $1,005,000 (being the same as
at December 31, 2019).

Income taxes payable, lease liabilities, deferred income
and net deferred tax liabilities at December 31, 2020
and 2019 were not material.

Capital stock totalled $9,448,000 at December 31, 2020
compared to $9,481,000 at December 31, 2019. There were
8,558,913 common shares outstanding at December 31,
2020 (December 31, 2019 – 8,588,913). In 2020, the
Company repurchased and cancelled 30,000 common
shares acquired under its issuer bid at a cost of $264,000,
for an average price of $8.80 per common share, which
is below the Company’s book value per common share
of $10.50 at December 31, 2020. Of the $264,000 cost of
repurchase, $33,000 was applied to reduce capital stock,
while $231,000 was applied to reduce retained earnings.
There were no purchases under the Company’s issuer
bid during 2019. Please see the consolidated statements
of changes in equity on page 38 of this report for details
of changes in capital stock during 2020 and 2019.
Please see also note 14 to the Statements. At the date of
this MD&A, March 10, 2021, 8,558,913 common shares
remained outstanding.

Contributed surplus totalled $1,202,000 at December 30,
2020 compared to $1,323,000 at December 31, 2019.
The reduction of $121,000 in contributed surplus in 2020
resulted from the purchase of an additional 2% of the

1 8                                                                                                                                                                                                     Accord Financial Corp.

common units in AEF from a non-controlling interest
therein bringing the Company’s interest in AEF up to
92%. As noted above, included in contributed surplus at
December 31, 2020 and 2019 is the equity component
of the convertible debentures issued which totalled
$1,005,000, net of deferred tax. Please see the consolidated
statements of changes in equity on page 38 of this 
report for details of changes in contributed surplus 
during 2020 and 2019.

Retained earnings decreased by $1,869,000 to $73,125,000
at December 31, 2020 compared to $74,994,000 at 
December 31, 2019. The decrease in 2020 comprised
dividends paid of $2,055,000 (24 cents per common
share) plus the $231,000 premium paid on the shares
repurchased and cancelled under the Company’s issuer
bid less shareholders’ net earnings of $417,000. Please
see the consolidated statements of changes in equity on
page 38 of this report for changes in retained earnings
during 2020 and 2019.

The Company’s accumulated other comprehensive income
(“AOCI”) account solely comprises the cumulative 
unrealized foreign exchange income arising on the
translation of the assets and liabilities of the Company’s
foreign operations. The AOCI balance totalled $6,076,000
at December 31, 2020 compared to $6,717,000 at 
December 31, 2019. The $641,000 decrease in AOCI 
balance in 2020 resulted from a decline in the value of
the U.S. dollar against the Canadian dollar. The U.S.
dollar declined from $1.2990 at December 31, 2019 to
$1.2725 at December 31, 2020. This decreased the 
Canadian dollar equivalent book value of the Company’s
net investment in its foreign subsidiaries by $641,000.
Please refer to the consolidated statements of changes
in equity on page 38 of this report for details of changes
in AOCI during 2020 and 2019. See also note 19 to 
the Statements.

Non-controlling interests in subsidiaries totalled $3,909,000
at December 31, 2020 compared with $3,853,000 at 
December 31, 2019. Please see the consolidated statements

of changes in equity on page 38 of this report, and 
note 20 to the Statements, for details thereof.

LIQUIDITY AND CAPITAL RESOURCES

The Company considers its capital resources to include
equity and debt, namely, its bank indebtedness and notes
payable. The Company has no term debt outstanding.
The Company’s objectives when managing its capital
are to: (i) maintain financial flexibility in order to meet
financial obligations and continue as a going concern;
(ii) maintain a capital structure that allows the Company
to finance its growth using internally generated cash
flow and debt capacity; and (iii) optimize the use of its
capital to provide an appropriate investment return to
its shareholders commensurate with risk. 

The Company manages its capital resources and makes
adjustments to them in light of changes in economic
conditions and the risk characteristics of its underlying
assets. To maintain or adjust its capital resources, the
Company may, from time to time, change the amount
of dividends paid to shareholders, return capital to
shareholders by way of normal course issuer bid, issue
new shares, or reduce liquid assets to repay debt.
Amongst other things, the Company monitors the ratio
of its debt to total equity and its total equity and tangible
equity to total assets. These ratios are presented for the
last three years as percentages in Table 2. As noted above,
the ratios at December 31, 2020 indicate the Company’s
continued financial strength.

The Company’s financing and capital requirements 
generally increase with the level of Loans outstanding.
The collection period and resulting turnover of 
outstanding receivables and loans also impact financing
needs. In addition to cash flow generated from operations,
the Company maintains lines of credit in Canada and
the United States. The Company can also raise funds
through its notes payable program or raise other forms
of debt, such as convertible debentures, or equity.

Annual Report 2020 

19

The Company had credit lines totalling approximately
$392 million at December 31, 2020 and had borrowed
$232 million against these facilities. Funds generated
through operating activities and the issuance of notes
payable, convertible debentures or other forms of debt
or equity decrease the usage of, and dependence on, these
lines. Note 23(b) details the Company’s financial assets
and liabilities at December 31, 2020 by maturity date.

As noted in the Review of Financial Position section
above, the Company had cash balances of $5,546,000 
at December 31, 2020 compared to $6,776,000 at 
December 31, 2019. As far as possible, cash balances
are maintained at a minimum and surplus cash is used
to repay bank indebtedness.

Management believes that current cash balances and
existing credit lines, together with cash flow from 
operations, will be sufficient to meet the cash 
requirements of working capital, capital expenditures,
operating expenditures, interest and dividend payments
and will provide sufficient liquidity and capital resources
for future growth over the next twelve months.

Fiscal 2020 cash flows
Year ended December 31, 2020 compared with the year
ended December 31, 2019

Cash inflow from net earnings before changes in operating
assets and liabilities and income tax payments totalled
$1,107,000 in 2020 compared to $9,394,000 last year. 

After changes in operating assets and liabilities and 
income tax payments are taken into account, there was
a net cash inflow from operating activities of $23,371,000
in 2020 compared to an outflow of $47,560,000 last year.
The net cash inflow in 2020 largely resulted from 
repayment of gross loans of $7,632,000 and the disposal
of assets held for sale for proceeds of $7,238,000. In 2019,
the net cash outflow largely resulted from financing gross
loans of $51,672,000. Changes in other operating assets
and liabilities are discussed above and are set out in the

Company’s consolidated statements of cash flows on
page 39 of this report.

Cash outflows from investing activities in 2020 totalled
$43,000 (2019 – $176,000) and comprised capital 
assets additions.

Net cash outflow from financing activities totalled
$21,912,000 in 2020 compared to an inflow of $37,937,000
last year. The net cash outflow in 2020 resulted from a
decrease in bank indebtedness of $28,460,000, dividend
payments totalling $2,055,000, notes payable redeemed,
net, of $1,500,000, lease liabilities payments of $387,000,
repurchase of shares under the Company’s normal course
issuer bid for $264,000 and the purchase of an additional
2% of AEF from a non-controlling interests for $181,000.
Partially offsetting these outflows was an increase in loan
payable of $10,935,000. In 2019, the net cash inflow 
resulted from an increase in bank indebtedness of
$27,626,000, the issue of convertible debentures totalling
$6,823,000, a rise in loan payable of $5,890,000, notes
payable issued, net, of $1,048,000, and common shares
issued of $160,000. Partially offsetting these inflows were
dividend payments totalling $3,052,000, lease liabilities
payments of $377,000 and a distribution paid to 
non-controlling interests of $181,000.

The effect of exchange rate changes on cash comprised
a loss of $2,645,000 in 2020 compared to a gain of
$230,000 in 2019. 

Overall, there was a net cash outflow of $1,230,000 in
2020 compared to $9,569,000 in 2019.

RELATED PARTY TRANSACTIONS

The Company has borrowed funds (notes payable) on
an unsecured basis from shareholders, management,
employees, other related individuals and third parties.
Notes payable comprise: (i) demand notes due on, or
within a week of, demand ($1,587,000), which bear 
interest at rates that vary with bank prime rate or Libor;

20                                                                                                                                                                                                    Accord Financial Corp.

(ii) short-term BondIt notes ($2,418,000) which are 
repayable at various dates the latest of which is 
December 31, 2021 and which bear interest at rates
ranging from 8.5% to 11%; and (iii) term notes totalling
$13,429,000 which mature on July 31, 2021 and pay a
fixed interest rate of 7%. 

Notes payable totalled $17,434,000 at December 31,
2020 compared to $18,939,000 at December 31, 2019. Of
these notes payable, $15,072,000 (December 31, 2019 –
$15,476,000) was owing to related parties and $2,362,000
(December 31, 2019 – $3,463,000) to third parties. Interest
expense on these notes in 2020 totalled $1,210,000 (2019 –
$1,305,000). Please refer to note 11(a) to the Statements.

The following related parties had notes payable with
the Company at December 31, 2020:

Hitzig Bros., 
  Hargreaves & Co. Inc.*                   Directors                       C$ 4,850,000
Oakwest Corporation Inc.*            Directors                    US$ 3,000,000
Ken Hitzig                                             Director                         C$ 1,650,000
Hitzig Bros., 
  Hargreaves & Co. LLC.*                 Directors                    US$     700,000
*a director(s) of Accord has an ownership interest in the company

Accord pays a rate of interest related to Canadian prime
(currently it pays 1.95% or 2.45%) on its Canadian dollar
unsecured demand notes payable, while its U.S. dollar
unsecured demand notes pay a LIBOR based rate of 
interest (currently 2.25%). These rates of interest are
below the rates that Accord pays on its main banking 
facility with The Bank of Nova Scotia (“BNS”) resulting
in interest savings to the Company.

Upon renewal of the BNS facility in July 2018, the Company
entered into three-year unsecured notes payable maturing
July 31, 2021. These term notes are solely with related
parties. The renewed credit facility allows these notes
to be treated as “quasi equity” and be included in the
Company’s tangible net worth (TNW) for the purposes of
leveraging its bank line (up to 3.5 x TNW). This created
additional borrowing capacity that Accord can utilize at

lower credit facility rates of interest, which was the main
business purpose thereof.

FINANCIAL INSTRUMENTS

All financial assets and liabilities, with the exception of
derivative financial instruments, the guarantee of 
managed receivables and the Company’s LTIP liability,
are recorded at amortized cost. The exceptions noted
are recorded at fair value. Financial assets and liabilities,
other than the lease receivables and loans to clients in our
equipment finance businesses and lease liabilities, are
short term in nature and, therefore, their carrying values
approximate fair values. 

At December 31, 2020, the Company had entered into
forward foreign exchange contracts with a financial 
institution which must be exercised by the Company
between January 29, 2021 and August 31, 2021 and which
oblige the Company to sell Canadian dollars and buy
US$744,000 at exchange rates between 1.2765 and
1.3593. These contracts were entered into by the Company
on behalf of a client and similar forward foreign exchange
contracts were entered into between the Company and the
client, whereby the Company will buy Canadian dollars
from and sell US$744,000 to the client. These contracts
are discussed further in note 18 to the Statements. 

CRITICAL ACCOUNTING POLICIES AND
ESTIMATES 

Critical accounting estimates represent those estimates
that are highly uncertain and for which changes in those
estimates could materially impact the Company’s financial
results. The following are accounting estimates that the
Company considers critical to the financial results of its
business segments:

i)

the allowance for losses on both its Loans and its 
guarantee of managed receivables. The Company 
maintains a separate allowance for losses on each of
the above items at amounts which, in management’s

Annual Report 2020

21

judgment, are sufficient to cover losses thereon. 
The allowances are based upon several considerations
including current economic environment, condition
of the loan and receivable portfolios, typical industry
loss experience, macro-economic factors and 
forward-looking information. These estimates are 
particularly judgmental and operating results may 
be adversely affected by significant unanticipated 
credit or loan losses, such as occur in a bankruptcy 
or insolvency, or may result from severe adverse 
economic conditions as we are seeing as a result 
of Covid-19.

The Company’s allowance for losses on its Loans and
its guarantee of managed receivables are provided 
for under the three-stage criteria set out in IFRS 9, 
where a Stage 1 allowance is established to reserve 
against accounts which have not experienced a 
significant increase in credit risk (“SICR”) and which
cannot be specifically identified as impaired on an 
item-by-item or group basis at a particular point in 
time. Stage 1 ECL results from default events on the
financial instrument that are possible within the 
twelve-month period after the reporting date. 
Stage 1 accounts are considered to be in good 
standing. In establishing its Stage 1 allowances, the
Company applies percentage ECL formulae to its 
Loans and managed receivables based on its credit 
risk analysis. The Company’s Stage 2 allowances are
based on a review of the loan or managed receivable
and comprise an allowance for those financial 
instruments which have experienced a SICR since 
initial recognition. Lifetime ECL are recognized for 
all Stage 2 financial instruments. Stage 3 financial 
instruments are those that the Company has classified
as impaired. The Company classifies a financial 
instrument as impaired when the future cash flows 
of the financial instrument could be adversely 
impacted by events after its initial recognition. 
Evidence of impairment includes indications that the
borrower is experiencing significant financial 
difficulties, or a default or delinquency has occurred.

The Company also refers to these accounts as 
“workout” accounts. Lifetime ECL are recognized for
all Stage 3 financial instruments. In Stage 3, financial
instruments are written-off, either partially or in full, 
against the related allowance for losses when the 
Company judges that there is no realistic prospect 
of future recovery in respect of those amounts after
the collateral has been realized or transferred at net
recoverable value. Any subsequent recoveries of 
amounts previously written-off are credited to the 
respective allowance for losses. Management believes
that its allowances for losses, which require a high 
degree of reasonable and supportable expert credit 
judgment, are sufficient and appropriate and does 
not consider it reasonably likely that the Company’s 
material assumptions will change. The Company’s 
allowances are discussed above and in notes 3(d), 4
and 23(a) to the Statements.

ii) Goodwill is tested for impairment annually or more 
frequently if impairment indicators arise. To determine
if goodwill is impaired, the Company estimates the 
fair value (being the recoverable amount) of each of
its CGUs and compares this to the carrying value of 
the CGU. In the Company’s case the estimated fair 
value of each CGU is determined to be a multiple of 
the expected earnings of the CGU, where expected 
earnings are an estimate of future years’ earnings. 
This provides a similar result to extrapolating and 
discounting budgeted earnings for the CGUs. The 
estimated fair value of each CGU is then compared 
to the carrying value of the CGU, including goodwill, 
to determine if the goodwill is impaired. The most 
sensitive assumptions used in the impairment testing
is the multiple applied to the expected earnings of 
each CGU in determining the fair value thereof, as 
well as the expected earnings estimates themselves.

iii)

the extent of any provisions required for outstanding
claims. In the normal course of business there is 
outstanding litigation, the results of which are not 
normally expected to have a material effect upon 

22                                                                                                                                                                                                    Accord Financial Corp.

the Company. However, the adverse resolution of a 
particular claim could have a material impact on the
Company’s financial results. Management is not aware
of any claims currently outstanding the aggregate 
liability from which would materially affect the
financial position of the Company.

Management’s annual report on internal
control over financial reporting
The following report is provided by the Company’s
management, including its President and Chief Financial
Officer, in respect of the Company’s internal control over
financial reporting (as defined in the rules of the CSA):

Control Environment
There have been no changes to the Company’s disclosure
controls and procedures (“DC&P”) and internal control
over financial reporting (“ICFR”) during 2020 that have
materially affected, or are reasonably likely to materially
affect, DC&P or ICFR. 

Internal control systems, no matter how well designed,
have inherent limitations. Therefore, even those systems
determined to be effective can provide only reasonable
assurance with respect to financial statement preparation
and presentation. Also, projections of any evaluation of
effectiveness to future periods are subject to the risk
that controls may become inadequate because of changes
in conditions, or that the degree of compliance with the
policies or procedures may deteriorate and, as such,
there can be no assurance that any design will succeed
in achieving its stated goal under all potential conditions.

Disclosure controls and procedures
The Company’s management, including its President and
Chief Financial Officer, are responsible for establishing
and maintaining the Company’s disclosure controls and
procedures and has designed same to provide reasonable
assurance that material information relating to the
Company is made known to it by others within the
Company on a timely basis. The Company’s management
has evaluated the effectiveness of its disclosure controls
and procedures (as defined in the rules of the Canadian
Securities Administrators (“CSA”)) at December 31, 2020
and has concluded that such disclosure controls and
procedures are effective.

(i)

the Company’s management is responsible for 
establishing and maintaining adequate internal 
control over financial reporting within the Company.
All internal control systems, no matter how well
designed, have inherent limitations. Therefore, even
those systems determined to be effective can provide
only reasonable assurance with respect to financial
statement preparation and presentation;

(ii)

the Company’s management has used the Committee
of Sponsoring Organizations of the Treadway 
Commission (COSO) 2013 framework to evaluate  
the design of the Company’s internal control over
financial reporting and test its effectiveness; and

(iii) the Company’s management has designed and 

tested the effectiveness of its internal control over 
financial reporting at December 31, 2020 to provide
reasonable assurance regarding the reliability of 
financial reporting and the preparation of the 
Company’s financial statements for external purposes
in accordance with IFRS and advises that there are 
no material weaknesses in the design of internal 
control over financial reporting that have been 
identified by management. 

RISKS AND UNCERTAINTIES THAT
COULD AFFECT FUTURE RESULTS

Past performance is not a guarantee of future performance,
which is subject to substantial risks and uncertainties.
Management remains optimistic about the Company’s
long-term prospects. Factors that may impact the 
Company’s results include, but are not limited to, the
factors discussed below. Please refer to note 23 to the

Annual Report 2020

23

Statements, which discuss the Company’s principal 
financial risk management practices.

Deterioration in economic and business
conditions due to Covid-19
The results of the Company may be negatively impacted
by various economic factors and business conditions 
including the level of economic activity in Canada and
U.S.A. To the extent that economic activity or business
conditions deteriorate, new business may decrease,
and loan and credit losses may increase. As the Company’s
operating subsidiaries extend credit primarily to small
businesses, many of our clients or their customers may
be particularly susceptible to economic slowdowns and
may be unable to make scheduled lease or loan payments
during these periods. Deterioration in the economic 
environment may limit access to credit facilities, and
other capital markets or result in a decision by lenders
not to extend further credit.

Competition from alternative sources of
financing
The Company operates in an intensely competitive 
environment and its results could be significantly 
affected by the activities of other industry participants.
The Company expects this level of competition to persist
in the future as the markets for its services continue to
develop and as additional companies enter its markets.
There can be no assurance that the Company will be able
to compete effectively with current or future competitors.
If the Company’s competitors engage in aggressive pricing
policies with respect to services that compete with those
of the Company’s, the Company would likely lose some
clients or be forced to lower its rates, both of which could
have a material adverse effect on the Company’s business,
financial condition and results of operations. In addition,
some of the Company’s competitors may have higher
risk tolerances or different risk assessments, which could
allow them to establish more origination sources and
customer relationships to increase their market share.
Further, because there are fewer barriers to entry to the
markets in which the Company operates, new competitors

could enter these markets at any time. Because of all
these competitive factors, the Company may be unable
to sustain its operations at its current levels or generate
growth in revenues or operating income, either of which
could have a material adverse impact on the Company’s
business, financial condition and results of operations.

Credit risk, inability to underwrite finance
receivables and loan applications
The Company is in the business of financing its clients’
receivables and making asset-based loans, including 
inventory and equipment financings, designed to serve
small- and medium-sized businesses, which are often
owner-operated and have limited access to traditional
financing. There is a high degree of risk associated with
providing financing to such parties as a result of their
lower creditworthiness. Even with an appropriately 
diversified lending business, operating results can be
adversely affected by large bankruptcies and/or 
insolvencies. Losses from client loans in excess of the
Company’s expectations could have a material adverse
impact on the Company’s business, financial condition
and results of operations. In addition, since defaulted
loans as well as certain delinquent loans cannot be
used as collateral under the Company’s credit facilities,
higher than anticipated defaults and delinquencies could
adversely affect the Company’s liquidity by reducing
the amount of funding available to the Company under
these financing arrangements. Furthermore, increased
rates of delinquencies or loss levels could cause the
Company to be in breach of its financial covenants under
its credit facilities, and could also result in adverse changes
to the terms of future financing arrangements available
to the Company, including increased interest rates
payable to lenders and the imposition of more 
burdensome covenants and increased credit enhancement
requirements.

Interest rate risk
The Company has fixed rate borrowings, as well as
floating rate borrowings. The Company’s agreements
with its clients (affecting interest revenue) and lenders

24                                                                                                                                                                                                    Accord Financial Corp.

(affecting interest expense) usually provide for rate 
adjustments in the event of interest rate changes. 
However, as the Company’s floating rate funds employed
currently exceed its floating rate borrowings, the Company
is exposed to some degree to interest rate fluctuations.
Fluctuations in interest rates may have a material adverse
impact on the Company’s business, financial condition
and results of operations.

Foreign currency risk
The Company has international operations, primarily in
the United States. Accordingly, a significant portion of
its financial resources are held in currencies other than
the Canadian dollar. In recent years, the Company has
seen the fluctuations in the U.S. dollar against the
Canadian dollar affect its operating results when its 
foreign subsidiaries results are translated into Canadian
dollars. It has also affected the value of the Company’s
net Canadian dollar investment in its foreign subsidiaries,
which had, in the past, reduced the accumulated other
comprehensive income component of equity to a loss
position, although it is now in a large gain position. No
assurances can be made that changes in foreign currency
rates will not have a significant adverse effect on the
Company’s business, financial condition or results 
of operations.

External financing
The Company depends and will continue to depend on
the availability of credit from external financing sources,
to continue to, among other things, finance new and 
refinance existing loans and satisfy the Company’s
other working capital needs. The Company believes that
current cash balances and existing credit lines, together
with cash flow from operations, will be sufficient to meet
its cash requirements with respect to investments in
working capital, operating expenditures and dividend
payments, and also provide sufficient liquidity and 
capital resources for future growth over the next twelve
months. However, there is no guarantee that the Company
will continue to have financing available to it or if the
Company were to require additional financing that it

would be able to obtain it on acceptable terms or at all.
If any or all of the Company’s funding sources become
unavailable on terms acceptable to the Company or at
all, or if any of the Company’s credit facilities are not 
renewed or re-negotiated upon expiration of their
terms, the Company may not have access to the financing
necessary to conduct its businesses, which would limit
the Company’s ability to finance its operations and
could have a material adverse impact on it’s business,
financial condition and results of operations. Please
also see comments regarding business conditions due
to Covid-19 on page 24.

Deterioration in economic or business 
conditions; impact of significant events
and circumstances
The Company operates mainly in Canada and the
United States. The Company’s operating results may 
be negatively affected by various economic factors and
business conditions, including the level of economic 
activity in the markets in which it operates. To the extent
that economic activity or business conditions deteriorate,
delinquencies and credit losses may increase. As the
Company extends credit primarily to small- and medium-
sized businesses, many of its customers are particularly
susceptible to economic slowdowns or recessions, and
may be unable to make scheduled lease or loan payments
during these periods. Unfavorable economic conditions
may also make it more difficult for the Company to
maintain new origination volumes and the credit quality
of new loans at levels previously attained. Unfavorable
economic conditions could also increase funding costs
or operating cost structures, limit access to credit facilities
and other capital markets funding sources or result in a
decision by the Company’s lenders not to extend further
credit. Any of these events could have a material adverse
impact on the Company’s business, financial condition
and results of operations. Please also see comments 
regarding business conditions due to Covid-19 on page 24.

Dependence on key personnel 
Employees are a significant asset of the Company, and

Annual Report 2020

25

the Company depends to a large extent upon the abilities
and continued efforts of its key operating personnel and
senior management team. If any of these persons becomes
unavailable to continue in such capacity, or if the Company
is unable to attract and retain other qualified employees,
it could have a material adverse impact on the Company’s
businesses, financial condition and results of operations.
Market forces and competitive pressures may also
adversely affect the ability of the Company to recruit
and retain key qualified personnel.

Income tax matters
The income of the Company must be computed in 
accordance with Canadian, U.S. and foreign tax laws, as
applicable, and the Company is subject to Canadian,
U.S. and foreign tax laws, all of which may be changed
in a manner that could adversely affect the Company’s
business, financial condition or results of operation.

Recent and future acquisitions and 
investments
In recent years, the Company has acquired or invested
in businesses and may seek to acquire or invest in 
additional businesses in the future that expand or 
complement its current business. Recent acquisitions by
the Company have increased the size of the Company’s
operations and the amount of indebtedness that will
have to be serviced by the Company and any future 
acquisitions by the Company, if they occur, may result
in further increases in the Company’s operations or 
indebtedness. The successful integration and management
of any recently acquired businesses or businesses 
acquired in the future involves numerous risks that
could adversely affect the Company’s business, financial
condition, or results of operations, including: (i) the risk
that management may not be able to successfully 
manage the acquired businesses and that the integration
of such businesses may place significant demands on
management, diverting their attention from the 
Company’s existing operations; (ii) the risk that the
Company’s existing operational, financial, management,
due diligence or underwriting systems and procedures

may be incompatible with the markets in which the 
acquired business operates or inadequate to effectively
integrate and manage the acquired business; (iii) the
risk that acquisitions may require substantial financial
resources that otherwise could be used to develop other
aspects of the Company’s business; (iv) the risk that as
a result of acquiring a business, the Company may 
become subject to additional liabilities or contingencies
(known and unknown); (v) the risk that the personnel of
any acquired business may not work effectively with
the Company’s existing personnel; (vi) the risk that the
Company fails to effectively deal with competitive 
pressures or barriers to entry applicable to the acquired
business or the markets in which it operates or introduce
new products into such markets; and (vii) the risk that
the acquisition may not be accretive to the Company.
The Company may fail to successfully integrate such 
acquired businesses or realize the anticipated benefits
of such acquisitions, and such failure could have a
material adverse impact on the Company’s business, 
financial condition and results of operations.

Fraud by lessees, borrowers, vendors 
or brokers
The Company may be a victim of fraud by lessees, 
borrowers, vendors and brokers. In cases of fraud, it is
difficult and often unlikely that the Company will be able
to collect amounts owing under a lease/loan or repossess
any related collateral. Increased rates of fraud could have
a material adverse impact on the Company’s business,
financial condition and results of operations.

Risk of future legal proceedings
The Company is threatened from time to time with, or 
is named as a defendant in, or may become subject to,
various legal proceedings, fines or penalties in the 
ordinary course of conducting its businesses. A significant
judgment or the imposition of a significant fine or penalty
on the Company could have a material adverse impact
on the Company’s business, financial condition and 
results of operation. Significant obligations may also be
imposed on the Company by reason of a settlement or

26                                                                                                                                                                                                    Accord Financial Corp.

judgment involving the Company, as well as risks pertinent
to financing facilities, including acceleration and/or loss
of funding availability. Publicity regarding involvement
in matters of this type, especially if there is an adverse
settlement or finding in the litigation, could result in 
adverse consequences to the Company’s reputation that
could, among other things, impair its ability to retain
existing or attract further business. The continuing 
expansion of class action litigation in U.S. and Canadian
court actions has the effect of increasing the scale of
potential judgments. Defending such a class action or
other major litigation could be costly, divert management’s
attention and resources and have a material adverse
impact on the Company’s business, financial condition
and results of operations.

OUTLOOK

The Company has had significant growth in funds 
employed in recent years, a key indicator of where the
Company is heading, and entered 2020 firing on all
cylinders, focused on its strategic plan aimed at bringing
our distinct operating units onto a unified, streamlined
platform. From there we looked forward to accelerating
Accord’s growth trajectory. Then, as the world knows, the
United States and Canada chose to decrease economic
activity in the battle to tame Covid-19. Recently, although
the United States has begun to open up, the Canadian
economy is still greatly impacted by widespread shutdowns
and Covid-19 continues to be a significant threat to
economies and health worldwide. We’ve been through
many economic cycles, but very few that descended
with such speed and extent we have seen in terms of
unemployment and economic decline.

The adverse economic conditions resulting from Covid-19
prevention measures in North America severely impacted
the Company’s funds employed and revenue in 2020,
which declined, as well as led to a significantly increased
provision for losses. Overall, the Company was still
profitable in 2020 and fourth quarter 2020 adjusted net
earnings were reasonably strong. With this much economic

uncertainty stemming from Covid-19, it is difficult to
predict the future. All our operating companies were on
an upward trajectory in terms of growth in funds employed,
with the exception of our credit protection and receivables
management business, which is facing intense competition
from multinational credit insurers. Once Covid-19 passes,
it is expected the Company will see strong growth in
funds employed again from its equipment finance 
businesses, AEF and ASBF, as well as at its media finance
business, BondIt, with more moderate growth coming
from the Company’s asset-based financing units, AFIC
and AFIU. The receivables management business, AFL,
is being downsized, however, its contribution is no
longer financially significant to the Accord group overall.

To support this growth, the Company increased its bank
facility limit to $367 million in 2019, which should provide
it with the majority of funding needed to support further
growth in the next twelve months. Today, in the wake 
of Covid-19, our banking partners continue to be 
very supportive.

With its substantial capital and borrowing capacity, 
Accord is well positioned to capitalize on market conditions
when they start to improve. The Company knows from
experience that economic uncertainty creates tremendous
growth opportunities in commercial finance, as certain
competitors weaken and the major banks become even
more risk averse. Accord has the deepest and most 
experienced management team that it has ever had,
which will enable it to meet increased competition and
develop new opportunities in a very competitive and
challenging environment.

Stuart Adair
Senior Vice President, Chief Financial Officer
March 10, 2021

Annual Report 2020

27

Ten Year Financial Summary 2011-2020

All figures are in thousands of dollars except earnings per common share, dividends per common share, book value
per share, share price history and return on average equity.

  Consolidated Statements of Earnings                2011              2012               2013              2014              2015              2016              2017              2018              2019               2020

  Revenue                                                                 $   28,408          25,891           26,074          30,235          31,577          28,522          31,409          46,927          56,175           48,501

  Interest                                                                           2,047             1,911             1,913             2,523             2,258             2,281             3,847             9,407          17,089           14,596

  General and administrative                                 13,558          13,615          13,845          16,154          17,484          17,427          16,945          23,524          26,151           26,458

  Provision for credit and loan losses                             886                 213                 438                 639                 375                 963             2,898             2,025            7,105             9,403

  Impairment of assets held for sale                                462                    —                    —                    —                   50                   44                   24                   25                    —             1,087

  Depreciation                                                                     130                 126                 112                 125                 136                 154                 161                 279                727                 721

  Business acquisition expenses                                        —                    —                    —                 570                 575                 509                 932                 336           (1,818)                298

  Total expenses                                                          17,083          15,865          16,308          20,011          20,878          21,378          24,807          35,596          49,254           52,563

  Earnings before income tax                                 11,325          10,026             9,766          10,224          10,699             7,144             6,602          11,331            6,921            (4,062)

  Income tax expense (recovery)                            3,740             3,649             3,228             3,345             1,940                 578                 391                 104            1,579            (4,670)

  Net earnings                                                                 7,585             6,377             6,538             6,879             8,759             6,566             6,211          11,227            5,342                 608

  Non-controlling interests                                               —                    —                    —                    —                    —                    —                 201                 871           (1,102)                191

  Net earnings attributable
   to shareholders                                                $     7,585             6,377             6,538             6,879             8,759             6,566             6,010          10,356            6,444                 417

  Earnings per common share:                          
      Basic and diluted                                                      0.85               0.76               0.80               0.83               1.05               0.79               0.72               1.24               0.76                0.05

  Dividends per common share                       $        0.30               0.31               0.32               0.33               0.35               0.36               0.36               0.36               0.36                0.24

  Consolidated Statements of Financial Position

  Finance receivables and loans, net              $   89,124        108,477        109,775        136,346        134,259        138,115        217,975        335,652       368,637        354,023

  Other assets                                                                 9,368          16,115          11,034          18,278          20,301          20,451          33,045          38,131          37,577           30,890

  Total assets                                                           $   98,492        124,592        120,809        154,624        154,560        158,566        251,020        373,783       406,214        384,913

  Bank indebtedness                                            $   27,222          54,572          43,368          63,995          54,094          62,484        138,140        222,862       242,781        210,940

  Loan payable                                                                       —                    —                    —                    —                    —                    —                    —             5,696          11,227           21,376

  Notes payable                                                            14,611          14,492          14,809          16,808          13,201          11,370          15,862           18,079          18,939           17,434  

  Convertible debentures                                                  —                    —                    —                    —                    —                    —                    —          15,955          22,928           23,510

  Other liabilities                                                             8,804             8,132             9,201          12,489          14,199             9,030          16,885          16,006          13,971           17,894

  Total liabilities                                                           50,637          77,196          67,378          93,292          81,494          82,884        170,887        278,598       309,846        291,154

  Shareholders' equity                                              47,855          47,396          53,431          61,332          73,066          75,682          76,449          89,818          92,515           89,850

  Non-controlling interests in subsidiaries                     —                    —                    —                    —                    —                    —             3,684             5,367            3,853             3,909

  Total equity                                                                 47,855          47,396          53,431          61,332          73,066          75,682          80,133          95,185          96,368           93,759

  Total liabilities and equity                              $   98,492        124,592        120,809        154,624        154,560        158,566        251,020        373,783        406,214        384,913

  Shares outstanding at Dec. 31                      #     8,719             8,221             8,221             8,308             8,308             8,308             8,308             8,429             8,589             8,559

  Book value per share at Dec. 31                   $        5.49               5.76               6.50               7.38               8.79               9.11               9.20             10.66            10.77             10.50

  Share price - high                                                $        8.25               7.15               9.25             10.75             12.05               9.95               9.55             10.45            10.42             10.15

                     - low                                                           6.50               6.50               6.84               7.85               9.00               8.70               8.40               8.22               8.37                3.51

                     - close at Dec. 31                                   6.87               7.00               7.86               9.35               9.60               8.99               9.20               9.09            10.07                6.70

  Return on average equity                              %        16.8               13.6               13.1               12.1               13.1                  9.0                  8.0               12.8                 7.1                  0.5

28                                                                                                                                                                                                    Accord Financial Corp.

  
  
Financing Solutions for Our Clients

Asset-based lending 
Accord’s asset-based lending serves companies of all sizes across North America. Our flexible ABL 
solutions allow clients to unlock working capital from their accounts receivable, inventory and 
equipment. Accord also provides financing solutions to other lending companies, enabling them to
grow more quickly than they would with traditional funding. Over forty years of superior service 
combined with exceptional financial strength makes us the most reliable finance partner for companies
positioning for their next phase of growth.

Equipment Financing
Accord finances equipment for small- and medium-sized businesses, serving a broad base of North
America’s most dynamic industries, from forestry and energy, to construction and manufacturing.
We’re equally comfortable financing incremental CapX or business expansion, or refinancing existing 
assets to optimize balance sheet strength. Our success has been built on our commitment to supporting
private equity sponsors, finance professionals and SMEs directly.

Credit protection & receivables management
Accord is one of North America’s most experienced firms providing complete receivables management
services. For over forty years we’ve served small- and medium-sized businesses with flexible, cost-effective,
risk-free credit guarantees and collection services. With complete coverage of the U.S. and Canada,
and strong alliances worldwide, we have the knowledge, expertise and connections to deliver 
superior results across all industries.

Supply Chain Finance
Since 1978, Accord has been a leader in cross-border trade, simplifying supply chain finance for 
importers and exporters. Our unique AccordOctet program provides trade financing for North American
companies sourcing goods anywhere in the world, while our alliance with Factors Chain International
facilitates seamless credit and collection services through a network of close to 400 members and
trade firms in 90 countries worldwide.

Small Business Finance
AccordAccess is a flexible working capital solution aimed at financing growth for qualified small- and
medium-sized businesses. AccordAccess provides unsecured loans of up to $75,000, repaid in 18 months
or sooner with simple, fixed weekly payments. This innovative program is designed to help small 
businesses take advantage of growth opportunities or manage through challenging times. AccordAccess
is an ideal supplement to the owners’ investment and to long-term financing, like leasing and bank credit.

Media finance
Accord provides media finance through affiliate BondIt Media Capital, a world renowned film, television
and media financier founded in 2014. Since inception, BondIt has participated in the debt financing of
over 300 feature film and television productions ranging from micro-budgets to studio level projects.
Based in Santa Monica, BondIt is a flexible financing partner for projects, producers and media 
companies alike.

Annual Report 2020

29

Management’s Report to the Shareholders

consolidated financial statements and MD&A, and to 
recommend approval of the consolidated financial statements
and MD&A to the Board.

KPMG LLP, independent auditors appointed by the 
shareholders, expresses an opinion on the fair presentation
of the consolidated financial statements. They have full and
unrestricted access to the Audit Committee and management
to discuss matters arising from their audit, which includes
a review of the Company’s accounting records and 
consideration of its internal controls.

Stuart Adair
March 10, 2021
Toronto, Canada

The management of Accord Financial Corp. is responsible
for the preparation, fair presentation and integrity of the
audited consolidated financial statements, financial 
information and MD&A contained in this annual report.
This responsibility includes the selection of the Company’s
accounting policies in addition to judgments and estimates
in accordance with International Financial Reporting 
Standards (IFRS). The accounting principles which form
the basis of the consolidated financial statements and the
more significant policies applied are described in note 3 to
the consolidated financial statements. The MD&A has been
prepared in accordance with the requirements of the CSA’s
National Instrument 51-102.

In order to meet its responsibility for the reliability and
timeliness of financial information, management maintains
systems of accounting and administrative controls that 
assure, on a reasonable basis, the reliability of financial 
information and the orderly and efficient conduct of the
Company’s business. A report on the design and effectiveness
of the Company’s disclosure controls and procedures and
the design and operating effectiveness of it internal control
over financial reporting is set out in the MD&A as required
by CSA’s National Instrument 52-109.

The Company’s Board of Directors is responsible for ensuring
that management fulfils its responsibilities for financial 
reporting and internal control. The Board is assisted in 
exercising its responsibilities through its Audit Committee,
which is composed of three independent directors. The
Committee meets at least quarterly with management and
periodically with the Company’s auditors to satisfy itself that
management’s responsibilities are properly discharged, to
review the Company’s financial reports, including 

30                                                                                                                                                                                                    Accord Financial Corp.

Independent Auditors' Report to the Shareholders

TO THE SHAREHOLDERS OF ACCORD 
FINANCIAL CORP.

BASIS FOR OPINION

OPINION

We have audited the consolidated financial statements of
Accord Financial Corp. (the Entity), which comprise:

•  the consolidated statements of financial position as at 
     December 31, 2020 and December 31, 2019

•  the consolidated statements of earnings for the years 
     then ended

We conducted our audit in accordance with Canadian 
generally accepted auditing standards. Our responsibilities
under those standards are further described in the "Auditors'
Responsibilities for the Audit of the Financial Statements"
section of our auditors' report.

We are independent of the Entity in accordance with the
ethical requirements that are relevant to our audit of the
financial statements in Canada and we have fulfilled our
other ethical responsibilities in accordance with these
requirements.

•  the consolidated statements of comprehensive income 
     for the years ended

We believe that the audit evidence we have obtained is
sufficient and appropriate to provide a basis for our opinion.

•  the consolidated statements of changes in equity for the
     years then ended

KEY AUDIT MATTERS

•  the consolidated statements of cash flows for the years 
     then ended

•  and notes to the consolidated financial statements, 
     including a summary of significant accounting policies

(Hereinafter referred to as the "financial statements").

In our opinion, the accompanying financial statements
present fairly, in all material respects, the consolidated 
financial position of the Entity as at December 31, 2020
and December 31, 2019, and its consolidated financial 
performance and its consolidated cash flows for the years
then ended in accordance with International Financial 
Reporting Standards (IFRS).

Key audit matters are those matters that, in our professional
judgment, were of most significance in our audit of the 
financial statements for the year ended December 31, 2020.
These matters were addressed in the context of our audit
of the financial statements as a whole, and in forming our
opinion thereon, and we do not provide a separate opinion
on these matters.

We have determined the matters described below to be the
key audit matters to be communicated in our auditors' report.

ASSESSMENT OF ALLOWANCE FOR LOSSES

Description of the matter
We draw attention to notes 2, 3(d), 4, and 23(a) of the 
financial statements. The Entity has recorded an allowance
against its finance receivables and loans and its guarantee

Annual Report 2020

31

of managed receivables for an amount of $6,869,000 
(finance receivables and loans $6,314,000, and managed
receivables $555,000).

The Entity maintains allowances for losses on its finance
receivables and loans and its guarantee of managed
receivables pursuant to the provisions of IFRS 9, Financial
Instruments, expected credit losses ("ECL") framework. The
key inputs in the measurement of ECL allowances are the
probability of default ("PD"), the loss given default ("LGD")
and the exposure at default ("EAD").  The Entity's ECL 
allowances are measured at amounts equal to either: 

(i)     an allowance for financial instruments which have not
         experienced a significant increase in credit risk ("SICR")
         since initial recognition, which represents an allowance
          for expected credit losses that result from default events
         that are possible within 12 months; or

(ii)    an allowance for financial instruments which have 
         experienced a SICR since initial recognition, which 
         represents a lifetime ECL.

In addition, for those financial instruments that the Entity
has classified as impaired, these are written down to its 
estimated net realizable value ("NRV"), or for managed 
receivables, expected payment under its guarantee. 

Significant assumptions and sources of estimation 
uncertainty in determining the allowance for credit losses
include:

•  high degree of measurement uncertainty in the key 
     inputs (PD, LGD, EAD) and judgments (SICR), and their 
     resulting impact on the allowance.

Significant assumptions and sources of estimation 
uncertainty in determining the valuation for impaired loans
include:

•  high degree of measurement uncertainty in key inputs 
     in the valuation of NRV.

WHY THE MATTER IS A KEY AUDIT MATTER

We identified the assessment of allowance for losses as a
key audit matter.  This matter represented an area of 
significant risk of material misstatement given the magnitude
of the impact of the provision on net earnings and the
related high degree of estimation uncertainty in determining
the amounts recorded. Significant auditor judgment was
required due to the high degree of measurement uncertainty
in the key inputs (PD, LGD, EAD), and judgments (SICR) and
their resulting impact on the allowance. Assessing the 
allowance also required significant auditor attention and
complex auditor judgment to evaluate the results of our
audit procedures. Further, specialized skills and knowledge,
including experience in the industry, were required to
apply audit procedures and evaluate the results of 
such procedures.

HOW THE MATTER WAS ADDRESSED IN 
THE AUDIT

The primary procedures we performed to address this key
audit matter included the following:

We evaluated the design, and tested the operating
effectiveness, of certain internal controls over the Entity's
process for calculating the allowance, as follows:

•  management's review of the allowance estimate, 
     including key inputs;

•  management's control to determine the NRV for
     impaired loans; and

•  approval by the Risk Management Committee, whose 
     function it is to monitor the credit losses and review and
     approve the loss rates and other key inputs.

For a selection of loans, we evaluated the appropriateness
of the Entity's assigned risk ratings by independently 
assessing relevant criteria against the Entity's risk rating
matrix for those loans. Through this process we evaluate the

32                                                                                                                                                                                                    Accord Financial Corp.

allowance and the key inputs, including drivers of the risk
rating which determines PD, and certain loan characteristics
and financial information to support LGD and EAD.

We evaluated the key inputs used to develop the recoverable
amount of the CGUs, including the following:

For a selection of impaired loans, we evaluated the 
appropriateness of the value ascribed to the underlying
collateral used by management to determine the 
ultimate NRV.

EVALUATION OF THE IMPAIRMENT
ASSESSMENT FOR GOODWILL 

Description of the matter
We draw attention to notes 3(f) and 7 to the financial 
statements. The Entity has goodwill of $13,218,843 recorded
in its statement of financial position.  Goodwill is not
amortized, but an annual impairment test is performed by
comparing the carrying amount to the recoverable amount
for the cash generating unit ("CGU").  The estimated fair
value of each CGU is determined to be a multiple of the 
expected earnings of the CGU, where expected earnings are
an estimate of future years’ earnings. The most sensitive
assumption used in the impairment testing was the 
multiple applied to the expected earnings of each CGU in
determining the fair value.   

Why the matter is a key audit matter
We identified the evaluation of the impairment assessment
of goodwill as a key audit matter.  This matter represented
an area of significant risk of misstatement given the high
degree of subjectivity in determining the fair value. Minor
changes to the multiple applied to the expected earnings
had a significant effect on the estimated fair value. As a 
result, significant auditor judgment requiring specialized
skills and knowledge was required in evaluating the results
of our procedures.

How the matter was addressed in the audit 
The primary procedures we performed to address this key
audit matter included the following:

•  compared the Entity's prior year expected earnings to 
     actual results to assess the Entity's budgeting process; and

•  compared expected earnings to past performance, and 
     performed stress analysis over the assumptions made in
     arriving at the future expected earnings. 

We involved valuations professionals with specialized skills
and knowledge to assist in evaluating the appropriateness
of the multiple applied to develop the fair value of the CGUs.
They compared the multiple applied to the expected 
earnings against an implied multiple that was independently
developed using publicly available information for 
comparable entities.

OTHER INFORMATION

Management is responsible for the other information.
Other information comprises:

•  the information included in Management's Discussion 
     and Analysis filed with the relevant Canadian Securities 
     Commissions; and

•  the information, other than the financial statements and
     the auditors' report thereon, included in a document 
     entitled "Annual Report 2020".

Our opinion on the financial statements does not cover the
other information and we do not and will not express any
form of assurance conclusion thereon.

In connection with our audit of the financial statements,
our responsibility is to read the other information identified
above and, in doing so, consider whether the other
information is materially inconsistent with the financial
statements or our knowledge obtained in the audit and 
remain alert for indications that the other information 
appears to be materially misstated.

Annual Report 2020 

33

We obtained the information included in Management's
Discussion and Analysis to be filed with the relevant Canadian
Securities Commissions and the "Annual Report 2020" as
at the date of this auditors' report.  If, based on the work
we have performed on this other information, we conclude
that there is a material misstatement of this other information,
we are required to report that fact in the auditors' report.

We have nothing to report in this regard.

The information, other than the financial statements and
the auditors' report thereon, included in a document likely
to be entitled "Glossy Annual Report" is expected to be made
available to us after the date of this auditors' report. If, based
on the work we will perform on this other information, we
conclude that there is a material misstatement of this other
information, we are required to report that fact to those
charged with governance.

RESPONSIBILITIES OF MANAGEMENT AND
THOSE CHARGED WITH GOVERNANCE FOR
THE FINANCIAL STATEMENTS

Management is responsible for the preparation and fair
presentation of the financial statements in accordance with
International Financial Reporting Standards (IFRS), and for
such internal control as management determines is necessary
to enable the preparation of financial statements that are free
from material misstatement, whether due to fraud or error.

In preparing the financial statements, management is 
responsible for assessing the Entity's ability to continue as
a going concern, disclosing as applicable, matters related
to going concern and using the going concern basis of 
accounting unless management either intends to liquidate
the Entity or to cease operations, or has no realistic 
alternative but to do so.

Those charged with governance are responsible for 
overseeing the Entity's financial reporting process.

AUDITORS' RESPONSIBILITIES FOR THE
AUDIT OF THE FINANCIAL STATEMENTS

Our objectives are to obtain reasonable assurance about
whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and
to issue an auditors' report that includes our opinion.

Reasonable assurance is a high level of assurance, but is
not a guarantee that an audit conducted in accordance
with Canadian generally accepted auditing standards will
always detect a material misstatement when it exists.

Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate,
they could reasonably be expected to influence the 
economic decisions of users taken on the basis of the
financial statements.

As part of an audit in accordance with Canadian generally
accepted auditing standards, we exercise professional
judgment and maintain professional skepticism throughout
the audit.  

We also:

•  Identify and assess the risks of material misstatement of
     the financial statements, whether due to fraud or error, 
     design and perform audit procedures responsive to those
     risks, and obtain audit evidence that is sufficient and 
     appropriate to provide a basis for our opinion.

     The risk of not detecting a material misstatement resulting
     from fraud is higher than for one resulting from error, as 
     fraud may involve collusion, forgery, intentional omissions,
     misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to 
     the audit in order to design audit procedures that are 
     appropriate in the circumstances, but not for the purpose
     of expressing an opinion on the effectiveness of the 
     Entity's internal control.

34                                                                                                                                                                                                    Accord Financial Corp.

     We remain solely responsible for our audit opinion.

•  Determine, from the matters communicated with those 
     charged with governance, those matters that were of 
     most significance in the audit of the financial statements 
     of the current period and are therefore the key audit 
     matters. We describe these matters in our auditors' 
     report unless law or regulation precludes public disclosure
     about the matter or when, in extremely rare circumstances,
     we determine that a matter should not be communicated 
     in our auditors' report because the adverse consequences 
     of doing so would reasonably be expected to outweigh 
     the public interest benefits of such communication.

Chartered Professional Accountants, Licensed Public 
Accountants

The engagement partner on the audit resulting in this 
auditors' report is Paula Foster.

Toronto, Canada
March 10, 2021

•  Evaluate the appropriateness of accounting policies 
     used and the reasonableness of accounting estimates 
     and related disclosures made by management.

•  Conclude on the appropriateness of management's use 
     of the going concern basis of accounting and, based on 
     the audit evidence obtained, whether a material 
     uncertainty exists related to events or conditions that may
     cast significant doubt on the Entity's ability to continue 
     as a going concern. If we conclude that a material 
     uncertainty exists, we are required to draw attention in 
     our auditors' report to the related disclosures in the
     financial statements or, if such disclosures are inadequate,
     to modify our opinion.  Our conclusions are based on the
     audit evidence obtained up to the date of our auditors' 
     report. However, future events or conditions may cause 
     the Entity to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content 
     of the financial statements, including the disclosures, 
     and whether the financial statements represent the 
     underlying transactions and events in a manner that 
     achieves fair presentation.

•  Communicate with those charged with governance 
     regarding, among other matters, the planned scope and 
     timing of the audit and significant audit findings, including
     any significant deficiencies in internal control that we
     identify during our audit.

•  Provide those charged with governance with a statement 
     that we have complied with relevant ethical requirements
     regarding independence, and communicate with them 
     all relationships and other matters that may reasonably 
     be thought to bear on our independence, and where 
     applicable, related safeguards.

•  Obtain sufficient appropriate audit evidence regarding 
     the financial information of the entities or business 
     activities within the group Entity to express an opinion 
     on the financial statements. We are responsible for the 
     direction, supervision and performance of the group audit.

Annual Report 2020 

35

Consolidated Statements of Financial Position

                                                                                                                                   December 31, 2020                            December 31, 2019

Assets                                                                                                                                       
    Cash                                                                                                                                                $       5,545,951                                             $        6,776,422
    Finance receivables and loans, net (note 4)                                                                       354,023,167                                                  368,637,083
    Income taxes receivable                                                                                                                  1,842,751                                                           996,039
     Other assets                                                                                                                                          1,833,242                                                       2,426,949
     Assets held for sale (note 5)                                                                                                           1,513,567                                                       6,970,369
     Deferred tax assets, net (note 15)                                                                                               2,002,180                                                           975,714
     Property and equipment (note 6)                                                                                               1,655,193                                                       2,337,365
     Intangible assets (note 8)                                                                                                                3,277,744                                                       3,639,468
     Goodwill (note 7)                                                                                                                              13,218,843                                                     13,454,926

                                                                                                                                                               $  384,912,638                                             $   406,214,335

Liabilities
    Due to clients                                                                                                                              $       2,909,880                                             $        2,403,717
    Bank indebtedness (note 9 )                                                                                                    210,940,174                                                  242,781,300
    Loan payable (note 10)                                                                                                                 21,376,479                                                     11,226,897
    Accounts payable and other liabilities                                                                                    10,836,423                                                       6,170,491
    Income taxes payable                                                                                                                       1,575,643                                                           337,764
    Notes payable (note 11(a))                                                                                                           17,434,054                                                     18,938,887
    Convertible debentures (note 12)                                                                                             23,509,573                                                     22,927,941
    Lease liabilities (note 13)                                                                                                                1,207,264                                                       1,597,664
    Deferred income                                                                                                                                     761,514                                                       1,210,471
    Deferred tax liabilities, net                                                                                                                602,510                                                       2,251,060

                                                                                                                                                                  291,153,514                                                  309,846,192

Equity
    Capital stock (note 14)                                                                                                                     9,448,264                                                       9,481,382
    Contributed surplus (note 14(d))                                                                                                 1,201,785                                                       1,322,575
    Retained earnings                                                                                                                           73,124,659                                                     74,994,381
    Accumulated other comprehensive income (note 19)                                                       6,075,665                                                       6,716,581

   Shareholders’ equity                                                                                                                      89,850,373                                                     92,514,919

    Non-controlling interests in subsidiaries (note 20)                                                              3,908,751                                                       3,853,224

Total equity                                                                                                                                          93,759,124                                                     96,368,143

                                                                                                                                             $ 384,912,638                                        $ 406,214,335

Contingent liabilities (note 17)

See accompanying notes to consolidated financial statements.

On behalf of the Board 

Ken Hitzig 
Chairman of the Board

Simon Hitzig
President and Chief Executive Officer

36                                                                                                                                                                                                    Accord Financial Corp.

Consolidated Statements of Earnings

Years ended December 31                                                                                                                             2020                                                                 2019

Revenue
   Interest (note 4)                                                                                                                                   $      42,704,739                                                 $      49,002,838
   Other income (note 4)                                                                                                                       5,795,959                                                        7,172,247
                                                                                                                                                                    48,500,698                                                     56,175,085

Operating expenses
   Interest                                                                                                                                                  14,595,782                                                     17,089,579
   General and administrative (note 25)                                                                                      26,458,300                                                     26,150,907
   Provision for credit and loan losses (note 4)                                                                           9,402,659                                                        7,105,154
   Impairment of assets held for sale                                                                                             1,086,812                                                                        —
   Depreciation                                                                                                                                             721,333                                                            726,618
   Business acquisition expenses (recovery):
    Transaction and integration costs                                                                                                            —                                                      (2,117,768)
    Amortization of intangible assets                                                                                                 298,037                                                            300,117
                                                                                                                                                                    52,562,923                                                     49,254,607

(Loss) earnings before income tax                                                                                                 (4,062,225)                                                      6,920,478
Income tax (recovery) expense (note 15)                                                                                     (4,670,000)                                                      1,579,000

Net earnings                                                                                                                                             607,775                                                        5,341,478
Net earnings (loss) attributable to non-controlling 
   interests in subsidiaries                                                                                                                      191,149                                                      (1,102,241)

Net earnings attributable to shareholders                                                                          $           416,626                                             $        6,443,719

Basic and diluted earnings per common share (note 16)                             $                   0.05                                             $                   0.76

See accompanying notes to consolidated financial statements.

Consolidated Statements of Comprehensive (Loss)
Income

Years ended December 31                                                                                                                             2020                                                          2019

Net earnings attributable to shareholders
  Other comprehensive loss: 

                                                  $           416,626                                             $        6,443,719

        Items that are or may be reclassified to profit or loss: 
              Unrealized foreign exchange loss on translation  of
            self-sustaining foreign operations (note 19)

Comprehensive (loss) income

                                                            (640,916)                                                     (2,355,080)
                                                  $          (224,290)                                           $        4,088,639

See accompanying notes to consolidated financial statements.

Annual Report 2020 

37

 
 
 
Consolidated Statements of Changes in Equity

Capital stock                                                                                            Accumulated    Non-controlling
Number of                                                                                                                               other                 interests
common shares                                            Contributed                Retained    comprehensive      in subsidiaries

outstanding                  Amount                   surplus                earnings                   income                 (note 20)                         Total

Balance at January 1, 2019 
Comprehensive income 
Common shares issued
Equity component of convertible 
  debentures, net of tax
Net (loss) attributable to 
  non-controlling interests 

in subsidiaries

Dividends paid
Distribution to non-controlling 

interests

Translation adjustment on 
  non-controlling interests
Other comprehensive income 
  recognized on dissolution 
  of foreign subsidiary

Balance at December 31, 2019
Comprehensive loss 
Dividends paid
Shares repurchased for cancellation
Purchase of additional 2% of 
  Accord CapX LLC from 
  non-controlling interest
Net earnings attributable to 
  non-controlling interests in 
  subsidiaries
Translation adjustments on 
  non-controlling interests  
Balance at December 31, 2020

8,428,542 $ 8,114,733   $ 1,072,753   $71,558,552   $ 9,071,661   $ 5,367,272   $95,184,971
—                        —                        —        6,443,719      (2,355,080)                      —        4,088,639
1,366,649                        —                        —                        —                        —        1,366,649

160,371

—

—            249,822                        —                        —                        —            249,822

—                        —                        —                        —                        —       (1,102,241)     (1,102,241)
—                        —                        —      (3,051,812)                      —                        —       (3,051,812)

—                        —                        —                        —                        —          (181,213)         (181,213)

—                        —                        —                        —                        —         (230,594)        (230,594)

—                        —                        —              43,922                        —                        —              43,922

8,588,913  $ 9,481,382  $ 1,322,575  $74,994,381  $ 6,716,581  $ 3,853,224  $96,368,143
—                        —                        —           416,626        (640,916)                      —         (224,290)
—                        —                        —    (2,055,417)                      —                        —     (2,055,417)
(30,000)          (33,118)                      —         (230,931)                      —                        —         (264,049)

—                        —         (120,790)                      —                        —                       —          (120,790)

—                        —                        —                        —                        —           191,149            191,149

—                        —                        —                        —                        —        (135,622)      (135,622)

8,558,913 $ 9,448,264  $ 1,201,785  $73,124,659  $ 6,075,665   $ 3,908,751 $ 93,759,124

See accompanying notes to consolidated financial statements.

38                                                                                                                                                                                                    Accord Financial Corp.

  
                    
  
                  
  
                  
  
                  
 
 
Consolidated Statements of Cash Flows

Years ended December 31                                                                                                                 2020                                                           2019

Cash provided by (used in):                                                                                                                                                              
Operating activities
   Net earnings                                                                                                                                $            607,775                                              $        5,341,478
   Items not affecting cash:                                                                                                             
        Allowances for losses, net of charge-offs and recoveries                                             2,530,516                                                        1,152,676
        Deferred income                                                                                                                                  (49,526)                                                         (156,176)
        Amortization of intangible assets                                                                                               298,037                                                            300,117
        Depreciation of property and equipment                                                                               721,333                                                            726,618
        Gain on disposal of assets held for sale                                                                                                —                                                              (39,793)
        Impairment of assets held for sale                                                                                         1,086,812                                                                        —
        Accretion of convertible debentures                                                                                         581,632                                                            490,345 
        Deferred tax (recovery) expense                                                                                            (2,636,033)                                                       1,763,711
        Current income tax recovery                                                                                                   (2,033,967)                                                         (184,711)

                                                                                                                                                                       1,106,579                                                        9,394,265
  Changes in operating assets and liabilities:                                                                       
        Finance receivables and loans, gross                                                                                    7,631,729                                                    (51,672,039)
        Due to clients                                                                                                                                       490,872                                                           (710,806)
        Other assets                                                                                                                                          550,449                                                       (1,346,667)
        Accounts payable and other liabilities                                                                                  4,018,250                                                       (3,168,097)
        Disposal of assets held for sale                                                                                                7,238,095                                                               86,675
   Income tax refund (paid), net                                                                                                         2,334,679                                                           (143,202)

                                                                                                                                                                    23,370,653                                                     (47,559,871)

Investing activities
   Additions to capital assets, net                                                                                                          (43,474)                                                         (176,364)

Financing activities
   Bank indebtedness                                                                                                                         (28,459,967)                                                    27,626,269
   Loan payable                                                                                                                                      10,935,301                                                        5,890,496
   Notes payable (redeemed) issued, net                                                                                     (1,500,175)                                                       1,047,589
   Dividends paid                                                                                                                                    (2,055,417)                                                     (3,051,812)
   Issuance of common shares                                                                                                                             —                                                            160,341
   Repurchase and cancellation of shares                                                                                       (264,049)                                                                       —
   Purchase of 2% of Accord CapX LLC from a non-controlling interest                             (181,389)                                                                       —
   Convertible debentures issued, net of transaction costs                                                                   —                                                        6,822,847
   Distribution paid to non-controlling interests in subsidiaries                                                          —                                                           (181,213)
   Lease liabilities paid                                                                                                                             (386,509)                                                         (377,398)

                                                                                                                                                                   (21,912,205)                                                    37,937,119

Effect of exchange rate changes on cash                                                                                      (2,645,445)                                                           229,690

Decrease in cash                                                                                                                                      (1,230,471)                                                     (9,569,426)
Cash at January 1                                                                                                                                     6,776,422                                                      16,345,848

Cash at December 31                                                                                                                    $        5,545,951                                              $        6,776,422

Supplemental cash flow information                                                                                                        
Net cash used in operating activities includes:
   Interest paid                                                                                                                                $     10,417,117                                              $      14,529,344

See accompanying notes to consolidated financial statements.

Annual Report 2020 

39

Notes to Consolidated Financial Statements

Years ended December 31, 2020 and 2019

1.    Description of the business

        Accord Financial Corp. (the “Company”) is 
        incorporated by way of Articles of Continuance under
         the Ontario Business Corporations Act and, through
         its subsidiaries, is engaged in providing asset-based
         financing, including factoring, equipment and 
        inventory financing, leasing, credit investigation, 
        credit protection and receivables management, to 
        industrial and commercial enterprises, principally 
        in Canada and the United States. The Company's 
        registered office is at 40 Eglinton Avenue East, 
        Suite 602, Toronto, Ontario, Canada.

2.   Basis of presentation and statement
     of compliance

          These consolidated financial statements are expressed
          in Canadian dollars, the Company’s functional and 
        presentation currency, and are prepared in 
        compliance with International Financial Reporting 
        Standards (“IFRS”) as issued by the International 
        Accounting Standards Board (“IASB”). 

        The preparation of the consolidated financial 
        statements in conformity with IFRS requires
        management to make judgments, estimates and 
         assumptions that affect the application of accounting
        policies and the reported amounts of assets, liabilities,
          revenue and expenses. Actual results may differ 
        from those estimates. Estimates and underlying 
        assumptions are reviewed on an ongoing basis. 
        Changes to accounting estimates are recognized in 
        the year in which the estimates are revised and in 
        any future periods affected. Estimates that are 
        particularly judgmental relate to the determination
        of the allowance for losses relating to finance 
        receivables and loans and to the guarantee of 
        managed receivables (notes 3(d) and 4), the carrying
          value of assets held for sale (note 5), the determination
        of goodwill on acquisition and the value of intangible

        assets (notes 7 and 8), as well as the net realizable 
        value of deferred tax assets and liabilities. 

          In March 2020, the World Health Organization declared
         a global pandemic related to the novel coronavirus 
        known as Covid-19. The rapid evolution of this 
        pandemic combined with the restrictions on the 
        movement of people and goods has led to a significant
        contraction in economic activity. While some of these
        restrictions are being lifted in stages, significant 
        economic uncertainties persist the expected impact
        of which require increased judgment for many of 
        the Company’s estimates and assumptions and 
        carry a higher degree of measurement uncertainty, 
        variability and volatility. As events continue to 
        evolve and additional information becomes available,
        the Company’s estimates may change materially in 
        the future. Examples of significant estimates include
        the allowances for losses, the impairment of goodwill,
        the determination of triggering events for the 
        impairment for non-financial assets, such as assets 
         held for sale and intangible assets, and fair value 
        measurements, including those related to financial 
        instruments. Management believes that its estimates
        are reasonable, supportable and appropriate.

         The audited consolidated financial statements of the
        Company have been prepared on an historical cost 
        basis except for the following items which are 
        recorded at fair value:

• Derivative financial instruments (a component 
of other assets and/or accounts payable and 
other liabilities)

• Senior executive long-term incentive plan 

(“LTIP”)*; and

• Guarantee of managed receivables*

* a component of accounts payable and other liabilities

        These consolidated financial statements were 
        approved for issue by the Company’s Board of 
        Directors (“Board”) on March 10, 2021.

40                                                                                                                                                                                                    Accord Financial Corp.

        
        
        
        
        
        
         
3.   Significant accounting policies

(a)  Basis of consolidation
        These financial statements consolidate the accounts 
         of the Company and its wholly owned subsidiaries; 
        namely, Accord Financial Ltd. (“AFL”), Accord Financial
        Inc. (“AFIC”) and Varion Capital Corp. (doing business
        as Accord Small Business Finance (“ASBF”)) in 
        Canada and Accord Financial, Inc. (“AFIU”) in the 
        United States. The Company exercises 100% control
        over each of its subsidiaries. The accounting policies
        of the Company's subsidiaries are aligned with IFRS.
        Intercompany balances and transactions are 
        eliminated upon consolidation.

(b)  Revenue recognition
        Revenue principally comprises interest, including 
        discount fees, factoring commissions and other fees
        from the Company’s asset-based financial services,
        including factoring and leasing, and is measured at
        the fair value of the consideration received. Interest
        charged on finance receivables and loans is recognized
        as revenue using the effective interest rate method.
        For receivables purchased in its recourse factoring 
        business, discount fees are calculated as a discount
        percentage of the gross amount of the factored 
        invoice and are recognized as revenue over the
        initial discount period. Additional discount fees are 
         charged on a per diem basis if the invoice is not paid
        by the end of the initial discount period. For managed 
         receivables, factoring commissions are charged up
        front and a certain portion is deferred and recognized
        over the period that costs are incurred collecting the
        receivables. In the Company’s leasing business, 
        interest is recognized over the term of the lease 
        agreement or installment payment agreement using
        the effective interest rate; the effective interest rate 
        is that rate which exactly discounts estimated 
        future cash receipts through the expected life of the
        lease, installment payment or loan agreement. 
        Fees related to direct finance leases, installment 

         payment agreements and loan receivables of ASBF 
         and Accord CapX LLC (doing business as Accord 
         Equipment Finance (“AEF”)), a subsidiary of AFIU, 
         are considered an integral part of the yield earned 
         on the debtor balance and are accounted for using 
         the effective interest rate method. Other revenue, 
         such as management fees, due diligence fees, 
         documentation fees, commitment fees and service 
         fees, is recognized as revenue when earned.

(c)  Finance receivables and loans
        The Company finances its clients principally by 
        providing asset-based loans, including factoring 
        receivables and financing equipment leases. 
        Finance receivables and loans are non-derivative 
        financial assets with fixed or determinable payments
        that are not quoted in an active market and that the 
         Company does not intend to sell immediately or in 
        the near term. Finance receivables and loans are 
        initially measured at fair value plus incremental 
        direct transaction costs and subsequently measured
        at amortized cost using the effective interest rate 
        method. The Company’s finance receivables and 
        loans are financial assets that are measured at 
        amortized cost as the following conditions are met:

i)      the asset is held within a business model whose 
        objective is to hold assets to collect contractual 
        cash flows; and
ii)     the contractual terms of the financial asset give rise
        on specified dates to cash flows that are solely 
        payments of principal and interest.

        The Company's leasing operations have standard 
        lease contracts that are non-cancellable direct 
        financing leases and provide for monthly lease 
        payments, usually for periods of one to five years. 
        The present value of the minimum lease payments 
        and residual values expected to be received under 
        the lease terms is recorded at the commencement 
        of the lease. The difference between this total value,

Annual Report 2020 

41

        net of execution costs, and the cost of the leased 
        asset is unearned revenue, which is recorded as a 
        reduction in the asset value, with the net amount 
        being shown as the net investment in leases
        (specifically, the Company's lease receivables). The 
        unearned revenue is then recognized over the life 
        of the lease using the effective interest rate method,
        which provides a constant rate of return on the net 
        investment throughout the lease term.

(d)  Allowances for losses
        The Company maintains allowances for losses on 
        its finance receivables and loans and its guarantee 
        of managed receivables pursuant to the provisions 
        of IFRS 9, Financial Instruments, under which 
        allowances for expected credit losses (“ECL”) are 
        recognized on all financial assets that are classified 
        either at amortized cost or fair value through other 
        comprehensive income (“FVOCI”) and for all loan 
        commitments and financial guarantees that are not
        measured at fair value through profit and loss 
        (“FVTPL”). ECL allowances represent credit losses 
        that reflect an unbiased and probability weighted 
        amount which is determined by evaluating a range 
        of possible outcomes, the time value of money and 
        reasonable and supportable information about 
        past events, current conditions and forecasts of 
        future economic conditions. Forward-looking 
        information is explicitly incorporated into the 
        estimation of ECL allowances, which involves
        significant judgment. The estimation of ECL includes
         a high degree of measurement uncertainty in the 
        key inputs such as probability of default (“PD”), loss
        given default (“LGD”) and exposure at default (“EAD”)
        and their resulting impact on the allowances.

        The Company’s ECL allowances are measured at 
        amounts equal to either: (i) 12-month ECL (also 
        referred to as Stage 1 ECL) which comprises an 
        allowance for all non-impaired financial instruments
         which have not experienced a significant increase 
         in credit risk (“SICR”) since initial recognition. Stage 1
        ECL is the portion of lifetime expected credit losses 
        that represent the expected credit losses that result
        from default events on the financial instrument 
        that are possible within the twelve-month period 
        after the reporting date; or (ii) lifetime ECL (also 
        referred to as Stage 2 ECL) which comprises 

        allowances for those financial instruments which 
        have experienced a SICR since initial recognition. 
        Significant judgment is required in the application 
        of SICR. The Company has established quantitative 
        as well as qualitative criteria to determine SICR. 
        The Company recognizes lifetime ECL for Stage 2 
        financial instruments compared to twelve months of
        ECL for Stage 1 financial instruments. In subsequent
        reporting periods, if the credit risk of the financial 
        instrument improves such that there is no longer a 
        SICR since initial recognition, then the Company 
        will revert back to recognizing twelve months of 
        ECL as the financial instrument has migrated back 
        to Stage 1.

        The calculation of ECL is based on the expected 
        value of three probability-weighted scenarios to 
        measure the expected cash shortfalls, discounted 
        at the effective interest rate. A cash shortfall is the 
        difference between the contractual cash flows that 
        are due and the cash flows that the Company expects
        to receive. The key inputs in the measurement of 
        ECL allowances are as follows: (i) PD which is an 
        estimate of the likelihood of default over a given 
        time horizon; (ii) LGD which is an estimate of the loss 
        arising in the case where a default occurs at a given
        time; and (iii) EAD which is an estimate of the 
        exposure at a future default date. Lifetime ECL is the
         expected credit losses that result from all possible
        default events over the expected life of a financial 
        instrument. Stage 3 financial instruments are those 
        that the Company has classified as impaired. Lifetime
          ECL are recognized for all Stage 3 financial instruments.
        For Stage 3 finance receivables and loans, either an 
        allowance for ECL is provided thereon or, where the
        Company intends to or has actively taken possession
        of its collateral with a view to realizing on same as a 
         means of recovering some or all of the outstanding 
         account balance, the financial instrument is written
        down to its estimated net recoverable value, or in 
        respect of the Company’s managed receivables, an 
        amount is accrued for the expected payment to 
        client(s) under its guarantee. The Company classifies
        a financial instrument as impaired when the future 
        cash flows of the financial instrument could be
        adversely impacted by events after its initial 
        recognition. Evidence of impairment includes 
        indications that the borrower is experiencing 

42                                                                                                                                                                                                    Accord Financial Corp.

        significant financial difficulties, or a default or 
        delinquency has occurred. The Company also refers
        to these accounts as “workout” accounts. Accounts 
        are in “workout” as a result of one or more loss events
        that occurred after the date of initial recognition of 
        the instrument and the loss event has a negative
        impact on the estimated future cash flows of the 
        instrument that can be reliably estimated and could
        include significant financial difficulty of the borrower,
        default or delinquency in interest or principal 
         payments, a high probability of the borrower entering
        a phase of bankruptcy or a financial reorganization,
        or a measurable decrease in the estimated future 
        cash flows from the loan or the underlying assets 
        that back the loan. A financial instrument is no 
        longer considered impaired when all past due 
        amounts, including interest, have been recovered,
        and it is determined that the principal and interest 
        are fully collectable in accordance with the original 
        contractual terms or revised market terms of the 
        financial instrument with all criteria for the impaired
        classification having been remedied. Financial 
        instruments are written-off, either partially or in full,
        against the related allowance for losses when we 
        judge that there is no realistic prospect of future 
        recovery in respect of those amounts after the 
        collateral has been realized or transferred at net 
        realizable value. Any subsequent recoveries of 
        amounts previously written-off are credited to the 
        respective allowance for losses.

(e)  Capital assets
        Capital assets are stated at cost. Depreciation is 
        provided over the estimated useful lives of the assets
        using the following bases and annual rates:

         Asset

Basis

          Furniture and 
           equipment 

          Computer   
           equipment

          Automobiles

          Leasehold 

improvements

Declining balance

Declining balance

Declining balance

Straight line    

          Right-of-use assets

Straight line

Rate

20%

30%

30%

Over remaining
lease term
Over lease term

        Upon retirement or sale of an asset, its cost and 
        related accumulated depreciation are removed 
        from the accounts and any gain or loss is recorded 

        in income or expense. The Company reviews capital
        assets on a regular basis to determine that their 
        carrying values have not been impaired.

(f)  Goodwill
        Goodwill arises upon the acquisition of subsidiaries
        or loan portfolios. Goodwill is not amortized, but an
        annual impairment test is performed by comparing
        the carrying amount to the recoverable amount for 
        the cash generating unit (“CGU”). Goodwill is also 
        tested for impairment between annual assessments 
         when facts and other circumstances indicate that 
        impairment may have occurred. If the carrying value
        of the goodwill exceeds its recoverable amount, the
        excess is charged against earnings in the year in 
        which the impairment is determined.

(g)  Intangible assets
        Purchased intangible assets are recognized as 
        assets in accordance with IAS 38, Intangible Assets, 
        when it is probable that the use of the asset will 
        generate future economic benefits and where the 
        cost of the asset can be reliably determined. 
        Intangible assets acquired are initially recognized 
        at cost of purchase, which is also the fair value at 
        the date acquired, and are subsequently carried at 
        cost less accumulated amortization and, if applicable,
        accumulated impairment losses. The Company's 
        intangible assets, with the exception of the acquired
        brand name which is considered to have an indefinite
        life and is not amortized, have a finite life and are 
        amortized over their useful economic life. Intangible
        assets are also assessed for impairment each 
        reporting period. The amortization period and 
        method of amortization are reassessed annually. 
        Changes in the expected useful life are accounted 
        for by changing the amortization period or method,
        as appropriate, and are treated as a change in 
        accounting estimates. The amortization expense is 
        recorded as a charge against earnings. The Company's
        intangible assets comprise existing customer 
          contracts, customer relationships, broker relationships
        and brand name in its leasing operations. With the 
        exception of the brand name, these are amortized 
        over a period of five to fifteen years.

Annual Report 2020

43

          
(h)  Income taxes
        The Company follows the balance sheet liability 
        method of accounting for income taxes, whereby 
        deferred tax assets and liabilities are recognized 
        based on temporary differences between the tax 
        and accounting bases of assets and liabilities, as 
        well as losses available to be carried forward to 
        future years for income tax purposes.

        Income tax expense comprises current and deferred
        taxes. Current tax and deferred tax are recognized 
        through the statement of earnings except to the 
        extent that it relates to a business combination, or 
        items recognized directly in equity or in other 
        comprehensive income.

        Current tax is the expected tax payable or receivable
        on the taxable income or loss for the year, using tax
        rates enacted or substantively enacted at the 
        reporting dates, and any adjustment to taxes 
        payable in respect of previous years.

        Deferred tax is recognized in respect of temporary 
        differences between the carrying amounts of assets
        and liabilities for financial reporting purposes and 
        the amounts used for taxation purposes, as well as 
        the available losses carried forward to future years 
        for income tax purposes. Deferred tax is measured 
        at the tax rates that are expected to be applied to 
        the temporary differences when they reverse, based
         on the laws that have been enacted or substantively
        enacted by the reporting date. A deferred tax asset 
        is recognized for unused tax losses, tax credits and 
        deductible temporary differences to the extent that
        it is probable that future taxable income will be 
        available against which they can be utilized.  
        Deferred tax assets are reviewed at each reporting 
        date and are reduced to the extent that it is no 
        longer probable that the related tax benefit will be 
        realized. Deferred tax liabilities are recognized in 
        respect of taxes payable in the future based on 
        taxable temporary differences. 

        Income taxes receivable and payable, and deferred 
        tax assets and liabilities, are offset if there is a legally
        enforceable right of set off, they relate to income 
        taxes levied by the same taxation authority and the
        Company intends to settle its current tax assets 

        and liabilities on a net basis, or their tax assets and 
        liabilities will be realized simultaneously.

(i)   Foreign subsidiaries
        The Company's foreign subsidiaries report in U.S. 
        dollars and their assets and liabilities are translated
        into Canadian dollars at the exchange rate prevailing
        at the period end. Revenue and expenses are
        translated into Canadian dollars at the average 
        monthly exchange rate then prevailing. Resulting 
        translation gains and losses are credited or charged
        to other comprehensive income or loss and 
        presented in the accumulated other comprehensive
        income or loss component of equity.

(j)   Foreign currency transactions
        Monetary assets and liabilities denominated in 
        currencies other than the Canadian dollar are 
        translated into Canadian dollars at the exchange 
        rate prevailing at each reporting date. Any non-
        monetary assets and liabilities denominated in
        foreign currencies are translated at historical rates.
        Revenue and expenses are translated into Canadian
        dollars at the prevailing average monthly exchange 
        rate. Translation gains and losses are credited or 
        charged to earnings.

(k)  Earning per common share
        The Company presents basic and diluted earnings 
        per share ("EPS") for its common shares.  Basic EPS
        is calculated by dividing the net earnings attributable
        to common shareholders of the Company by the 
        weighted average number of common shares 
        outstanding during the year.  Diluted EPS is calculated
        by dividing net earnings attributable to common 
        shareholders by the diluted weighted average number
        of common shares outstanding in the year, which 
        comprises the weighted average number of common
        shares outstanding plus the effects of all dilutive 
        common share equivalents.

(l) Stock-based compensation
        The Company accounts for stock options issued to 
        directors and/or employees using fair value-based 
        methods. The Company utilizes the Black-Scholes 
        option-pricing model to calculate the fair value of 
        the stock options on the grant date. The fair value 
        of the stock options is recorded in general and 

44                                                                                                                                                                                                    Accord Financial Corp.

        administrative expenses over the awards vesting 
        period.

        The Company's LTIP (note 14(g)) contemplates that 
        grants thereunder may be settled in common shares
        and/or cash. Grants are determined as a percentage
        of the participants' short-term annual bonus, up to 
        an annual LTIP pool maximum, and are then adjusted
        up or down based on the Company's adjusted return
        on average equity over the three-year vesting period
        of an award. The fair value of the LTIP awards, 
        calculated at each reporting date, is recorded in 
        general and administrative expenses over the awards'
        vesting period, with a corresponding liability
        established.

(m) Derivative financial instruments
        The Company records derivative financial instruments
        on its consolidated statements of financial position 
        at their respective fair values. Changes in the fair 
        value of these instruments are reported in the 
        consolidated statements of earnings unless all of 
        the criteria for hedge accounting are met, in which 
        case, changes in fair value would be recorded in other
        comprehensive income or loss. The Company has 
        employed only cash flow or economic hedges.

(n)  Financial assets and liabilities
        Financial assets and liabilities are recorded at 
        amortized cost, with the exception of derivative 
        financial instruments, and the guarantee of managed
         receivables which are all recorded at fair value. Fair 
        value is the price that would be received to sell an 
        asset or paid to transfer a liability in an orderly 
        manner between participants in an active (or in its 
        absence, the most advantageous) market to which 
        the Company has access at the transaction date. 
        The Company initially recognizes loans and 
        receivables on the date that they are originated. All 
        other financial assets are recognized initially on the
        transaction date on which the Company becomes a 
        party to the contractual provisions. The Company 
         derecognizes a financial asset when the contractual
        rights to the cash flows from the asset expire, or it 
        transfers the rights to receive the contractual cash 
        flows on the financial asset in a transaction in which
        substantially all the risks and rewards of ownership
        of the financial asset are transferred. Any interest in

        transferred financial assets that is created or retained
        by the Company is recognized as a separate asset 
        or liability. Financial assets and liabilities are offset 
        and the net amount presented in the consolidated 
        statements of financial position when, and only 
        when, the Company has a legal right to offset the 
        amounts and intends either to settle on a net basis 
        or to realize the asset and settle the liability 
        simultaneously. A financial asset or a group of
       financial assets is impaired when objective evidence
        demonstrates that a loss event has occurred after 
        the initial recognition of the asset(s) and that the 
        loss event has an impact on the future cash flows of
        the asset(s) that can be reliably estimated.

(o)  Convertible debentures
        Convertible debentures include both a debt and 
        equity component due to the embedded financial 
        derivative associated with the conversion option. 
        The debt component of the debenture is initially 
        recognized at fair value determined by discounting 
        the future principal and interest payments at the 
        rate of interest prevailing on the issue date for 
         similar non-convertible debt instruments. The equity
        component of the convertible debenture is initially 
        determined as the difference between the gross 
        proceeds of the debenture issue and the debt 
        component, net of any deferred tax liability that 
        arises from the temporary difference between the 
        carrying value of the debt and its tax basis. The 
        equity component is included in contributed surplus
        within total equity. Directly attributable transaction
          costs related to the issuance of convertible debentures
        are allocated to the debt and equity components 
        on a pro-rata basis, reducing their fair value at the 
        time of initial recognition.

(p)  Assets held for sale
         Assets acquired or repossessed on realizing security
        on defaulted finance receivables and loans are 
        held for sale and are stated at the lower of cost or
        recoverable amount (also referred to as “net 
        realizable value”). 

(q)  Financial instruments - disclosures
         The financial instruments presented on the 
        consolidated statements of financial position at fair
        value are further classified according to a fair-value 

Annual Report 2020

45

        hierarchy that prioritizes the quality and reliability 
        of information used in estimating fair value. The fair
        values for each of the three levels are based on:
        •   Level 1 - quoted prices in active markets;
        •   Level 2 - models using observable inputs other 
              than quoted market prices included within 
              Level 1; and
        •   Level 3 - models using inputs that are not based 
              on observable market data.

(r)   Government grants
        Government grants are recognized in the consolidated
        statement of operations as a reduction in the related
        expense, namely a reduction in general and 
        administrative expenses (“G&A”). 

4.   Finance receivables and loans and 
     managed receivables

        As detailed in note 2, there is a high degree of 
        uncertainty relating to the severe adverse economic
        impact of Covid-19 on the Company’s portfolio of 
        finance receivables and loans, and managed 
        receivables, and the requirement to build forward-
        looking information or conditions into our expected
        credit loss models under IFRS 9. This has resulted 
        in significant increases in the Company’s provision 
        for credit and loan losses and allowances for losses, 
         as well as downgrades in internal client credit risk 
        ratings as detailed in notes 4(a) and 4(b) below. 
        Certain payment modifications were also granted 
        as a means of avoiding credit and loan losses.

(a)  Finance receivables and loans
        Finance receivables and loans at December 31 were
        as follows:                                                                                          

                                                                                       2020                           2019

          Receivable loans                        $ 100,858,076        $  103,841,877
          Other loans*                                   149,734,115            167,978,086
          Lease receivables                         109,744,976            101,337,120

          Finance receivables 
              and loans, gross                        360,337,167            373,157,083
          Less allowance for losses                    6,314,000                 4,520,000

          Finance receivables 
              and loans, net                        $ 354,023,167        $  368,637,083

             *Other loans primarily comprise inventory and equipment loans.

        The Company's finance receivables and loans are 
        generally collateralized by a first charge on 
        substantially all the borrowers’ assets or are leased 
        assets or factored receivables which the Company 
        owns. Collateral securing the Company’s finance 
        receivables and loans primarily comprises receivables, 
          inventory and equipment, as well as other assets 
        such as real estate and guarantees.

        Lease receivables comprise the net investment in 
        leases by ASBF and AEF as described in note 3(c). 
        Lease receivables at December 31, 2020 are expected
        to be collected over a period of up to five years. 

        In certain cases where a borrower has experienced 
        financial difficulty due to the economic impact of 
        Covid-19, the Company has granted certain 
        modifications to the terms and conditions of a lease
        or loan. Such modifications may include temporary
        over advances, payment deferrals, minor extensions
        of amortization periods, and other modifications 
        intended to minimize credit and loan losses where 
        it is expected the lifetime risk of default of a client 
         is not significant. Finance receivables and loans that 
         were modified as a direct result of Covid-19 at 
        December 31, 2020 totalled $18.1 million.

        Interest income earned on finance receivables 
        and loans in 2020 totalled $42,704,739 (2019 – 
        $49,002,838). 

        Finance receivables and loans based on the 
        contractual repayment dates thereof can be 
        summarized as follows:   

            (in thousands)                                          Dec. 31, 2020         Dec. 31, 2019

          Less than 1 year                         $          206,934       $           201,259
          1 to 2 years                                                  78,362                       54,357
          2 to 3 years                                                  57,992                       44,838
          3 to 4 years                                                  15,038                       57,631
          4 to 5 years                                                    2,011                       15,071
          Thereafter                                                              —                                  1
                                                                    $          360,337       $           373,157

46                                                                                                                                                                                                    Accord Financial Corp.

        The aged analysis of the Company’s finance 
        receivables and loans was as follows:

            (in thousands)                                          Dec. 31, 2020         Dec. 31, 2019

          Current                                          $          345,163        $           358,592
          Past due but not impaired:                                       
           Past due less than 90 days                    5,238                          1,162
           Past due 90 to 180 days                       1,548                          3,949
           Past due 180 days or more                    5,849                          2,684
          Impaired loans                                             2,539                          6,770
                                                                    $          360,337       $           373,157

        The past due finance receivables and loans, 
        especially those past due over 90 days, do not 
        necessarily represent a SICR, which is based on 
        the lifetime risk of default of an account, or an 
        impairment, which may be rebutted where payments
         are delayed for non-credit related reasons, such as 
        specific industry related reasons or practices as we 
        often see across certain of the Company’s lines of 
        business. Of the past due finance receivables at 
        December 31, 2020, $11,166,000 related to BondIt 
        Media Capital (“BondIt”), AFIU’s 51% controlled 
        media finance subsidiary, where media productions 
         are often delayed resulting in payment delays.

        As the Company’s finance receivables and loans are
        generally collateralized, past due or impaired 
        accounts do not necessarily lead to a significant 
        ECL allowance depending on the net realizable 
        value of the collateral security which may result in 
        a low or no LGD. At December 31, 2020, the estimated
        net realizable value of the collateral securing the 
        impaired loans totalled $3,013,000 (December 31, 
        2019 – $8,034,000). During 2020, lease receivables 
        totalling $2,425,000 (2019 – $6,970,000) were 
        transferred to assets held for sale upon default of 
        the leases and recovery of the Company’s assets. 

        The Company maintains internal credit risk ratings 
        on its finance receivables and loans by client which 
        it uses for credit risk management purposes. The 
        Company’s internal credit risk ratings are defined 
        as follows:

        Low risk: finance receivables and loans that exceed
        the credit risk profile standard of the Company with
        a below average expected credit loss.

        Medium risk: finance receivables and loans that 
        are typical for the Company’s risk appetite and 
        credit standards and retain an average expected 
         credit loss.

        High risk: finance receivables and loans within the 
        Company’s risk appetite and credit standards that 
        have an additional element of credit risk that could
        result in an above average expected credit loss. 
        Typically, these finance receivables and loans are 
        expected to represent a small percentage of the 
        Company’s total finance receivables and loans. 

        Impaired: finance receivables and loans on which 
        the Company has commenced enforcement and/or 
        realization proceedings available to it under its 
        contractual agreements and/or where there is 
        objective evidence that there has been a deterioration
        in credit quality to the extent that the Company no 
        longer has reasonable assurance as to the timely 
        collection of the full amount of principal and interest.

        The following table summarizes the Company's 
        finance receivables and loans by their internal credit
        risk rating:

            (in thousands)                                          Dec. 31, 2020         Dec. 31, 2019

          Low risk                                          $         130,160       $           139,684
          Medium risk                                             189,225                    180,670
          High risk                                                       38,413                       46,033
          Impaired                                                         2,539                         6,770

                                                                     $         360,337       $           373,157

        Finance receivables and loans classified under the 
        three-stage credit criteria of IFRS 9 were as follows:

          (in thousands)                                  Dec. 31, 2020         Dec. 31, 2019

          Stage 1                                           $         314,111        $           341,093
          Stage 2 (SICR)                                            43,687                       25,294
          Stage 3 (Impaired)                                     2,539                          6,770

                                                                     $         360,337        $           373,157

        Stage 1 finance receivables and loans comprise 
        those accounts in good standing where there has 
        been no SICR since initial recognition. Stage 2 finance
        receivables and loans comprise those accounts that
        have experienced a SICR since initial recognition, 
        while Stage 3 finance receivables and loans comprise 
         those accounts which are impaired. 

Annual Report 2020 

47

        Due to the adverse economic impact of Covid-19 the
        Company has seen an increase in Stage 2 finance 
        receivables and loans at December 31, 2020 compared
        to December 31, 2019.

        The activity in the allowance for losses on finance 
        receivables and loans account during 2020 and 
        2019 was as follows:

                                                                                  2020                           2019

          Allowance for losses at 
             January 1                                   $      4,520,000        $      3,450,000
          Provision for loan losses                7,186,183                 7,075,574
          Charge-offs                                         (8,755,220)             (6,311,397)
          Recoveries                                            3,588,553                    418,502
          Foreign exchange 
             adjustment                                          (225,516)               (112,679)

          Allowance for losses 
             at December 31                       $      6,314,000        $      4,520,000

         The activity in the allowance for losses on finance receivables and loans during 2020 by stage of allowance was 
         as follows:

          Allowance for losses at January 1, 2020
          Transfer between stages
          Reserves expense (recovery)* related to 
             change in allowance for losses
          Foreign exchange adjustment

Stage 1                           Stage 2

Stage 3                            Total

$ 2,911,016
(583,420)

$ 1,608,984
(429,367)

$                  —              $ 4,520,000
1,012,787                                   —

1,317,825                      1,714,477                     (1,012,787)                2,019,515
—                    (225,515)
(118,381)

(107,134)

          Allowance for losses at December 31, 2020

$ 3,527,040

$ 2,786,960

$                  —              $ 6,314,000

            * a component of the provision for loan losses

         The activity in the allowance for losses on finance receivables and loans during 2019 by stage of allowance was 
         as follows:

          Allowance for losses at January 1, 2019
          Transfer between stages
          Reserves expense* related to change in 
              allowance for losses
          Foreign exchange adjustment

Stage 1                           Stage 2

Stage 3                            Total

$ 2,669,024
(114,956)

$     780,976
114,956

$                  —               $ 3,450,000
—

—

       433,199                           749,480                                       —                  1,182,679
—                     (112,679)

(76,251)

(36,428)

          Allowance for losses at December 31, 2019

$ 2,911,016

$ 1,608,984

$                  —               $ 4,520,000

            * a component of the provision for loan losses

        There was no Stage 3 allowance for losses at 
        December 31, 2020 and 2019 as the impaired finance
        receivables and loans were in respect of accounts 
        where the Company intended to or had actively 
        taken possession of its collateral and was currently 
        or will be liquidating same as a means of recovering
        some or all of the outstanding account balance. In 
        such cases, the finance receivables and loans have 
        been written down to the present value of their 
        estimated net recoverable amounts and any 
        allowance for losses thereon reversed. 

        The nature of the Company's business involves 
        funding or assuming the credit risk on receivables 

        offered to it by its clients, as well as financing other 
        assets, such as inventory and equipment. These 
        transactions are conducted on terms that are usual 
         and customary to the Company's asset-based lending
         activities. The Company controls the credit risk
        associated with its finance receivables and loans, and
        managed receivables as discussed below, in a variety
         of ways. For details of the Company's policies and 
        procedures in this regard, please refer to note 23(a).

        At December 31, 2020, the Company held cash 
        collateral of $5,142,539 (2019 – $2,736,397) to help 
        reduce the risk of loss on certain of the Company's 
        finance receivables and loans.

48                                                                                                                                                                                                    Accord Financial Corp.

(b)  Managed receivables 
        The Company has entered into agreements with 
        clients, whereby it has assumed the credit risk with 
        respect to the majority of the clients' receivables. 
        At December 31, 2020, the gross amount of these 
        managed receivables was $18,522,441 (2019 – 
        $27,338,317). Fees from the Company’s receivables 
        management and credit protection business during
        2020 totalled $1,412,705 (2019 – $2,222,537). This 
        amount is included in other income. 

        The aged analysis of the Company’s managed 
        receivables was as follows:

            (in thousands)                                               Dec. 31, 2020      Dec. 31, 2019

          Current                                                  $         12,350       $          19,537
          Past due but not impaired:                                    
           Past due less than 90 days                       5,455                      7,387
           Past due more than 90 days                          717                         414

                                                                            $         18,522       $          27,338

        The past due managed receivables do not necessarily
        represent a SICR or an impairment, which are 
        usually rebutted as the collection period in the 
        retail industry, the industry relating to the vast 
        majority of managed receivables, is often past due. 

        The following table summarizes the Company’s 
        managed receivables by their internal credit risk 
        rating:

            (in thousands)                                               Dec. 31, 2020      Dec. 31, 2019

           Low risk                                                $           4,857       $            4,059
           Medium risk                                                   11,308                   21,910
           High risk                                                             2,357                      1,369

                                                                            $         18,522       $          27,338

        The increase in high risk rated managed receivables
        directly results from the adverse economic impact   
        of Covid-19 and the Company’s exposure to the 
        retail industry which has been significantly impacted
        by Covid-19 prevention measures.

        Managed receivables classified under the three          
        stage credit criteria of IFRS 9 were as follows:

            (in thousands)                                         Dec. 31, 2020          Dec. 31, 2019

          Stage 1                                              $         15,530             $        27,162
          Stage 2 (SICR)                                              2,992                              176
          Stage 3 (Impaired)                                             —                                 —

                                                                       $         18,522             $        27,338

        Stage 1 managed receivables comprise those 
        accounts in good standing where there has been no
        SICR since initial recognition. Stage 2 managed 
        receivables comprise those accounts that have 
        experienced a SICR since initial recognition. The 
        Company refers to these managed receivables as 
        its “watchlist” accounts. There were no Stage 3 
        (impaired) managed receivables at the above dates
        as any outstanding client claims for payment under
        the Company’s guarantees are an actual liability 
        that is accrued for and included in accounts payable
        and other liabilities. In this respect, at December 31,
        2020 an amount of $128,000 (2019 – nil) had been 
        accrued to payout claims under these guarantees.

        Management provides an allowance for losses on 
        the guarantee of these managed receivables, which
        represents the estimated fair value of the guarantees
         at that date. The fair value of these guarantees was 
        classified as Level 3 under IFRS 7. This allowance is 
        included in the total of accounts payable and other 
        liabilities as the Company does not take title to the 
        managed receivables and they are not included in 
        the consolidated statements of financial position. 

        The activity in the allowance for losses on the 
        guarantee of managed receivables account during 
        2020 and 2019 was as follows:

2020

2019

          Allowance for losses 
             at January 1                                $         44,000             $        74,000
          Provision for loan losses                  2,216,476                        29,580
          Write-offs                                            (1,718,043)                     (77,330)
          Recoveries                                                  12,567                        17,750
          Allowance for losses 
             at December 31                          $       555,000             $        44,000

Annual Report 2020

49

         
         The activity in the allowance for losses on the guarantee of managed receivables during 2020 by stage of 
         allowance was follows:

          Allowance for losses at January 1, 2020
          Transfer between stages
          Reserves expense (recovery)* related to 
              change in allowance for losses

Stage 1                           Stage 2

Stage 3                            Total

$

40,480
(7,116)

$

3,520
5,643

$                  —              $
1,473

44,000
—

234,036                   

278,437                              (1,473)                    511,000

          Allowance for losses at December 31, 2020

$     267,400

$     287,600

$                  —              $

555,000

            * a component of the provision for loan losses

         The activity in the allowance for losses on the guarantee of managed receivables during 2019 by stage of 
         allowance was as follows:

          Allowance for losses at January 1, 2019
          Reserves expense (recovery)* related to 
              change in allowance for losses

Stage 1                           Stage 2

Stage 3                            Total

$        31,943

$        42,057

$                  —              $

74,000

8,537                           (38,537)                                      —                       (30,000)

          Allowance for losses at December 31, 2019

$        40,480

$           3,520

$                  —             $

44,000

            * a component of the provision for loan losses

        There were no transfers between the three stages 
        of the allowance for losses on the guarantee of 
        managed receivables during 2019.

        There was no Stage 3 allowance for impaired
       managed receivables at December 31, 2020 and 2019
        as an actual liability is accrued in respect of the 
        pending payout of the guarantees given to clients on
         the impaired accounts which is included in accounts
        payable and other liabilities.

        being actively marketed for sale and will be disposed
        of as market conditions permit. The estimated net 
        realizable value of the assets at the above dates was
        based upon appraisals thereof.

        During 2020 assets were disposed of for net proceeds
        of $7,238,095 and an impairment charge of $1,086,812
        was booked  thereon, while during 2019 assets were 
         disposed of for net proceeds of $86,675 resulting in 
        a gain on sale of $39,793.

5.   Assets held for sale

6.   Property and equipment

        Assets held for sale and movements therein during 
        2020 and 2019 were as follows:

          (in thousands)                                  Dec. 31, 2020          Dec. 31, 2019

          Cost                                                      $         4,103           $            4,096
          Accumulated depreciation                  (2,448)                       (1,759)

                                                                                 2020                            2019

                                                                          $         1,655           $            2,337

          Assets held for sale  
             at January 1                                $  6,970,369             $        46,882
          Additions                                              2,424,867                  6,970,369
          Disposals                                            (7,238,095)                     (46,882)
          Impairment charge                        (1,086,812)                               —
          Foreign exchange adjustment        443,238                                  —

          Assets held for sale 
             at December 31                          $   1,513,567             $  6,970,369

        During 2020 and 2019, the Company obtained title 
        to or repossessed certain long-lived assets securing
        defaulted finance receivables and loans from a 
        number of clients. These assets have been sold or are

        Property and equipment include the Company’s 
        right-of-use assets, comprising four office leases. 
        The Company’s right-of-use assets and movements 
        therein during 2020 and 2019 were as follows:

          (in thousands)                                                               2020                            2019

          Right-of-use assets at  
           January 1                                        $         1,544              $          2,027
          Depreciation expense                                (439)                           (436)
          Foreign exchange adjustment                     (2)                             (47)

          Right-of-use assets at 
             December 31                                   $         1,103              $          1,544

50                                                                                                                                                                                                    Accord Financial Corp.

7.   Goodwill

                                                                                      2020                            2019

          January 1                                        $13,454,926           $ 14,031,320
          Foreign exchange 
             adjustment                                         (236,083)                  (576,394)

          Goodwill at December 31        $13,218,843           $ 13,454,926

         At December 31, 2020 and 2019 goodwill of 
        US$8,908,713 was carried in AFIU, the Company's 
        U.S. subsidiary. A foreign exchange adjustment is 
        recognized each period-end when this balance is 
        translated into Canadian dollars at a different 
        prevailing period-end exchange rate. 

        Goodwill was allocated to the following cash 
        generating units (“CGUs”) at December 31, 2020 
        and 2019:

                                                                                      2020                            2019

          U.S. operations                             $11,336,336           $ 11,572,419
          Canadian operations                      1,882,507                  1,882,507

                                                                       $13,218,843           $ 13,454,926

        Goodwill is tested for impairment annually. During 
        2020 and 2019, the Company conducted annual 
        impairment reviews on each CGU and determined 
        that there was no impairment to the carrying value 
        of goodwill. The Company estimates the fair value 
        (being the recoverable amount) of each of its CGUs 
        and compares this to the carrying value of the CGU 
        to determine if there has been an impairment of 
        goodwill. In the Company’s case the estimated fair 
        value of each CGU is determined to be a multiple of 
        the expected earnings of the CGU, where expected 
        earnings are an estimate of future years’ earnings. 
        This provides a similar result to extrapolating and 
        discounting budgeted earnings for the CGUs. The 
        estimated fair value of each CGU is then compared 
        to the carrying value of the CGU, including goodwill,
        to determine if the goodwill is impaired. 

        The most sensitive assumption used in the impairment
        testing was the multiple applied to the expected 
        earnings of each CGU in determining the fair value 
        thereof. In 2020 and 2019 a multiple of 10 was used.
        Management believes a reasonable decrease in the 
        multiple would not cause an impairment in the 
        goodwill of its CGUs.

8.   Intangible assets

        Intangible assets and movements therein during 2020 and 2019 were as follows:

                                                                                                                                           Customer
                                                                                                                                       and referral                                Broker                                  Brand
          2020                                                                                                        relationships                  relationships                                  name                                   Total

                 Cost                                                                                       
          January 1, 2020                                                                              $      1,978,377              $      1,343,938              $      1,769,238              $      5,091,553
          Foreign exchange adjustment                                                                (40,359)                                      —                            (36,093)                          (76,452)
          December 31, 2020                                                                        $      1,938,018              $      1,343,938              $      1,733,145              $      5,015,101

          Accumulated amortization
          January 1, 2020                                                                              $        (283,239)             $    (1,168,846)             $                       —              $    (1,452,085)
           Amortization expense                                                                                (136,401)                       (161,636)                                      —                         (298,037)
          Foreign exchange adjustment                                                                  12,765                                       —                                        —                             12,765
          December 31, 2020                                                                        $        (406,875)             $    (1,330,482)             $                       —              $    (1,737,357)

          Book value
          January 1, 2020                                                                              $      1,695,138              $          175,092              $      1,769,238              $      3,639,468
          December 31, 2020                                                                        $      1,531,143              $            13,456              $      1,733,145              $      3,277,744

Annual Report 2020

51

                                                                                                                                            Customer
                                                                                                                                        and referral                                Broker                                  Brand
         2019                                                                                                           relationships                   relationships                                   name                                   Total

                Cost                                                                                       
          January 1, 2019                                                                               $       2,076,915               $      1,343,938              $        1,857,359              $       5,278,212
          Foreign exchange adjustment                                                                (98,538)                                      —                             (88,121)                        (186,659)
          December 31, 2019                                                                        $       1,978,377               $      1,343,938              $        1,769,238              $       5,091,553

          Accumulated amortization
          January 1, 2019                                                                               $         (158,658)             $     (1,003,668)            $                        —              $     (1,162,326)
           Amortization expense                                                                                   (134,939)                          (165,178)                                        —                           (300,117)
          Foreign exchange adjustment                                                                 10,358                                        —                                        —                              10,358
          December 31, 2019                                                                        $         (283,239)             $     (1,168,846)            $                        —              $     (1,452,085)

          Book value
          January 1, 2019                                                                               $       1,918,257               $          340,270              $        1,857,359              $       4,115,886
          December 31, 2019                                                                        $       1,695,138               $          175,092              $        1,769,238              $       3,639,468

9.   Bank Indebtedness

         A revolving line of credit totalling approximately 
         $367 million has been established with a syndicate 
         of six banks, bearing interest varying with the bank 
         prime rate or Libor. The line is collateralized primarily
         by the Company’s finance receivables and loans. At 
        December 31, 2020, the amount outstanding under 
         the line of credit totalled $210,940,174 (December 31,
        2019 – $242,781,300). During 2020, the Company’s 
        banking syndicate reset its interest coverage ratios 
        for the quarters ended March 31, June 30, 
        September 30 and December 31, 2020. The Company
        was in compliance with all loan covenants under its
        bank line of credit during 2020. The Company did 
        not meet its interest coverage ratio covenant at 
        December 31, 2019 and received a waiver thereof. 
        The Company was in compliance with all other loan
        covenants under its bank line during 2019.

10. Loan payable

        A revolving line of credit totalling US$10,000,000 
        (C$13,319,000) was established by BondIt in April 
        2018 with a non-bank lender, which bears interest 
        varying with the U.S. base rate. This line, which is 
        collateralized by all of BondIt’s assets, was renewed
        in 2019 and expires on May 31, 2022. During 2020, this
          line was increased to US$20,000,000 (C$25,450,000).
        At December 31, 2020, the amount outstanding 
         under this line of credit totalled $21,376,479 
         (December 31, 2019 – $11,226,897). BondIt was in 
        compliance with all loan covenants under this 

        facility at December 31, 2020, while at December 31, 
         2019 BondIt failed a specific covenant test, which the
         lender subsequently waived. 

11.   Related parties

(a)  Notes payable
         Notes payable comprise: (i) unsecured demand notes
         due on, or within a week of, demand ($1,587,272); 
         (ii) numerous BondIt notes ($2,417,750), which are 
         repayable on various dates the latest of which is 
         December 31, 2021; and (iii) term notes which mature
         on July 31, 2021 ($13,429,032). Notes payable are 
         to individuals or entities and consist of advances 
         from shareholders, management, employees, other
         related individuals and third parties.

         Notes payable at December 31 were as follows:

                                                                                           2020                        2019

          Demand and term notes (due within one year):
             Related parties                             $  15,071,938        $   3,326,849
             Third parties                                          2,362,116             3,463,038
                                                                              17,434,054             6,789,887
          Term notes (due after one year):
             Related parties                                                     —           12,149,000

                                                                         $  17,434,054        $ 18,938,887

           Notes due on, or within a week thereof, bear 
         interest at rates that vary with bank prime rate or 
         Libor, while the BondIt notes bear interest at rates 
         which range from 8.5% to 11%. The term notes 
         maturing on July 31, 2021 carry an interest rate of 
         7% with interest payable each calendar quarter-end.

52                                                                                                                                                                                                    Accord Financial Corp.

         Interest expense on the notes payable was as follows: 

                                                                                     2020                        2019

          Related parties                                 $  1,032,655         $   1,058,727
          Third parties                                               177,747                  245,793

                                                                           $  1,210,402         $   1,304,520

(b)  Compensation of directors and key 
      management personnel
        The remuneration of directors and key management 
         personnel(1) during 2020 and 2019 was as follows:

                                                                                     2020                        2019

          Salaries and directors' fees         $  4,791,966         $   4,013,883
          Stock-based compensation(2)                              —                (152,699)

                                                                           $  4,791,966        $   3,861,184

         (1) Key management personnel comprise the Chairman and Vice Chairman
                    of the Company's Board, the President of the Company, the Presidents
                    of its six operating subsidiaries, the Company’s Senior Vice-Presidents
                    and its Chief Financial Officer.
              (2)  Stock-based compensation comprises the expense (recovery) related 
                    to the Company's stock option and LTIP grants. Please see note 14(g).

12. Convertible debentures

        In December 2018, the Company issued 18,400 
        7.0% convertible unsecured debentures with a face
        value of $1,000 each for proceeds of $18,400,000. 
        On January 17, 2019, the underwriters of the 
        debenture issue exercised their overallotment option
        and a further 1,090 convertible debentures were 
        issued for proceeds of $1,090,000. On July 23, 2019,
        the Company issued a further 1,160 convertible 
        debentures with a face value of $1,160,000 by way 
        of private placement, bringing the total face value 
        of the debentures issued to $20,650,000, which is 
        the maximum issuable under the original debenture
        trust indenture. The debentures issued on July 23, 
        2019 were issued at a $23,200 discount to face value.
        These 20,650 debentures are listed on the Toronto 
        Stock Exchange. On September 13, 2019, the 
        Company issued 5,000 7.0% unlisted convertible 
        unsecured debentures with a face value of $1,000 
        each under a supplemental trust indenture for 
        proceeds of $5,000,000. Interest on all the convertible
        debentures is payable semi-annually on June 30 and
         December 31 each year. The debentures mature on 
        December 31, 2023 and are convertible at the option
        of the holder into common shares of the Company 
        at a conversion price of $13.50 per common share.

        The debentures are not redeemable by the Company 
         prior to December 31, 2021 except in limited 
        circumstances following a change of control. On or 
        after December 31, 2021 and at any time prior to 
        December 31, 2022, the debentures may be redeemed
        at the option of the Company at a redemption price
        equal to 100% of their principal amount plus any 
        accrued and unpaid interest thereon provided that 
        the market price of the Company’s common shares 
        is at least 125% of the conversion price. On or after 
        December 31, 2022 and prior to the maturity date, 
        these debentures may be redeemed in whole or in 
        part at the option of the Company at a redemption 
        price equal to 100% of their principal amount plus 
        any accrued and unpaid interest thereon.

        The Company used the residual method to calculate
        the allocation between the debt and equity 
        components of the debentures. The gross proceeds
        of $25,626,800 were allocated towards the debt 
        component of these debentures by discounting the
        future principal and interest payments at the rate 
        of interest prevailing on the issue date for similar 
        non-convertible debentures. The equity component
        is initially determined to be the difference between 
        the gross proceeds and the debt component. 
        Transaction costs were then allocated to the debt 
        and equity components on a pro-rata basis. The 
        equity component is carried net of deferred taxes 
        and is included in contributed surplus.

        The allocation of the gross proceeds from the 
        convertible debentures issuance and the balances 
        outstanding on the debt and equity components at 
        December 31, 2020 were as follows:

Liability

Equity
component of component of
debentures

debentures

Total

          Debentures issued        $ 24,152,897   $    1,473,903  $ 25,626,800
           Transaction costs               (1,739,323)          (106,414)     (1,845,737)
           Net proceeds                      22,413,574         1,367,489      23,781,063
           Deferred taxes                                       —           (362,384)         (362,384)
           Accretion in carrying
                value of debenture 
              liability                                        1,095,999                             —           1,095,999
                                                         $ 23,509,573   $    1,005,105  $ 24,514,678

        The allocation of the gross proceeds from the 
        convertible debentures issuance and the balances 

Annual Report 2020

53

                 
                  
                  
               
        outstanding on the debt and equity components at 
        December 31, 2019 were as follows:

Liability

Equity
component of        component
debentures of debentures

Total

          Debentures issued       $ 24,152,897   $ 1,473,903  $  25,626,800
(106,414)      (1,845,737)
(1,739,323)
           Transaction costs

           Net proceeds
           Deferred taxes
           Accretion in carrying  
              value of debenture
              liability

22,413,574
—

1,367,489       23,781,063
(362,384)          (362,384)

514,367

—             514,367

                                                        $ 22,927,941   $ 1,005,105  $  23,933,046

          At December 31, 2020 all debentures remained 
          outstanding.

13. Lease liabilities

        The following table presents the contractual 
        undiscounted cash flows for lease obligations at 
        December 31:

          (in thousands)

          Less than one year
          One to five years
          Thereafter

                     2020

          2019

$              501
              759
               115

$            491
         1,181
             206

          Total undiscounted lease 
             obligations
          Less: short-term lease  
             commitments elected for  
             exemption under IFRS 16
          Less: future interest
          Lease liabilities at December 31

          1,375

         1,878

                (17)
             (151)
$          1,207

              (26)
           (254)
$        1,598

        During 2020, principal and interest payments for 
        the four office leases recognized as right-of-use 
        assets under IFRS 16 totalled $386,509 and $104,952,
         respectively, for total lease payments of $491,461. 
        No variable lease payments are included in the 
        measurement of the Company’s lease liabilities. 

14. Capital stock, contributed surplus, 
     dividends, stock option plans, senior
     executive long-term incentive plan, 
     and stock-based compensation

(a)  Authorized capital stock
         The authorized capital stock of the Company 
         consists of an unlimited number of first preferred

         shares, issuable in series, and an unlimited number
         of common shares with no par value. The first 
         preferred shares may be issued in one or more 
         series and rank in preference to the common shares.
         Designations, preferences, rights, conditions or 
         prohibitions relating to each class of shares may be
         fixed by the Board. At December 31, 2020 and 2019,
         there were no first preferred shares outstanding.

(b)  Issued and outstanding
        The Company's issued and outstanding common 
        shares during 2020 and 2019 are set out in the 
        consolidated statements of changes in equity.

(c)  Share repurchase program    
        On December 4, 2019, the Company received 
        approval from the TSX to commence a normal 
        course issuer bid (the "2019 Bid") for up to 429,445 
         of its common shares at prevailing market prices on
        the TSX. The 2019 Bid commenced on December 9, 
        2019 and terminated on December 8, 2020. All 
        shares repurchased pursuant to the 2019 Bid were 
        cancelled. In 2020, under the 2019 Bid, the Company 
         repurchased and cancelled 30,000 (2019 – nil)
        common shares at an average price of $8.80 per 
        common share for total consideration of $264,049. 
        This amount was applied to reduce share capital by 
         $33,118 and retained earnings by $230,931.

(d)  Contributed surplus
        The Company's contributed surplus and movements
        therein during 2020 and 2019 are set out in the 
        consolidated statements of changes in equity.

(e)  Dividends
        Dividends in respect of the Company’s common 
        shares are declared in Canadian dollars. During 2020,
        dividends totalling $2,055,417 (2019 – $3,051,812) 
        or $0.24 (2019 – $0.36) per common share were 
        declared and paid. On January 30, 2021, the 
        Company declared a quarterly dividend of $0.05 per
        common share, payable March 1, 2021 to shareholders
        of record at the close of business on February 14, 2021.

(f)  Stock option plans
        The Company has established an employee stock 
        option plan. Under the terms of the plan, an 
        aggregate of 1,000,000 common shares has been 
        reserved for issue upon the exercise of options 

54                                                                                                                                                                                                    Accord Financial Corp.

                 
                  
                  
               
        granted to key managerial employees of the Company
        and its subsidiaries. According to the terms of the 
        plan, these options vest over a period of three years
        provided certain minimum earnings criteria are met.
         Although the Company may still grant stock options 
         to employees, it has not done so since 2004.

        The Company has also established a non-executive 
        directors' stock option plan (“NEDSOP”). Under the
        terms of the plan, an aggregate of 500,000 common
        shares has been reserved for issue upon the exercise
        of options granted to non-executive directors of the
        Company. Fifty percent of these options vest after 
        one year and fifty percent after two years. The
        options have to be exercised within five years of the
        grant date at which time they expire.

        Options are granted to purchase common shares at
        prices not less than the market price of such shares 
        on the grant date.

        Outstanding options granted under the NEDSOP at 
        December 31, 2020 and 2019 were as follows:

Exercise 
price

Grant date

Expiry date Dec. 31, 2020 Dec. 31, 2019

$9.56 Oct. 28, 2015 Oct. 27, 2020
$9.28 July 27, 2016 July 26, 2021

Outstanding, earned and exercisable

—
60,000

60,000

80,000
80,000

160,000

        A director who did not stand for re-election on May 6,
        2020 did not exercise his options within the required
        sixty-day period after he ceased to be director. 
        Accordingly, his 40,000 options expired on July 5, 
        2020. On October 27, 2020, the remaining 60,000 
        options granted on October 28, 2015 expired 
        unexercised.

        The fair value of the options granted on July 27, 
        2016 was determined using the Black-Scholes option
        pricing model with the following assumptions on 
        the grant date:

                                                                        July 27, 2016    October 28, 2015
                                                                                      grant                          grant

          Risk free interest rate                                 0.65%                          0.82%
          Expected dividend yield                           3.88%                          3.77%
          Expected share price volatility            23.78%                       23.50%
          Expected life of option                         5.0 years                    5.0 years
          Fair value per option                                    $1.35                            $1.40

(g)  Senior executive long-term incentive 
      plan 
        Under the LTIP, which was introduced in 2015, grants
        may be made annually to the Company’s senior 
        executive management group and are measured 
        and assessed over a three-year performance period.
        Grants are determined as a percentage of the 
        participants’ short-term annual bonus subject to 
        an annual LTIP pool maximum of 5% of adjusted 
        consolidated net earnings. Vesting of the LTIP is 
        subject to achievement over a three-year period of 
        a cumulative adjusted return on average equity and
        may be adjusted up or down subject to achievement
        of certain minimum and maximum return thresholds.
        The Compensation Committee of the Board has the
        discretion to determine whether payments are 
        settled through the issuance of shares and/or paid 
         in cash.

(h)  Stock-based compensation
        During 2020, the Company had no stock-based 
        compensation expense (2019 – recovery $174,597). 

15. Income taxes

        The Company's income tax (recovery) expense 
        comprises:

                                                                                        2020                     2019

          Current income tax (recovery)         $ (2,033,967)    $      (184,711)
          Deferred tax (recovery) expense         (2,636,033)          1,763,711

          Income tax (recovery) expense     $ (4,670,000)    $    1,579,000

        During 2020 and 2019, the Company's statutory
        income tax rate was 26.5%.  The Company's income 
         tax expense varies from the amount that would be 
        computed using the Canadian statutory income tax
        rate due to the following:
                                                                                             2020                           %

          Income tax expense computed 
             at statutory rates                             $ (1,076,490)                     26.5
          Decrease resulting from:
             Lower effective tax rate on 

income of subsidiaries                  (2,358,836)                     58.1

             Rate differential on loss
              carryback                                                (880,750)                     21.7
             Non-controlling interests in 
              subsidiaries                                               (70,320)                       1.7
             Other                                                            (283,604)                       7.0
          Income tax (recovery)                      $ (4,670,000)                  115.0

Annual Report 2020

5 5

             
                                                                                                       2019                 %

          Income tax expense computed 
             at statutory rates                                         $  1,833,927            26.5
          Decrease resulting from:
             Lower effective tax rate on 

income of subsidiaries                                 (702,999)         (10.2)

             Non-controlling interests in 
              subsidiaries                                                        232,190               3.4
             Other                                                                        215,882               3.1

          Income tax expense                                      $  1,579,000            22.8

        The tax effects that give rise to the net deferred tax 
        assets at December 31 are as follows:

                                                                                          2020                        2019

          Deferred tax assets:                            
             Unused tax losses                           $ 11,371,473        $   6,296,351
580,113                 419,079
             Allowances for losses                 
15,000                    24,000
             Property and equipment          
5,000                    37,000
             Leasing timing difference         
42,813                    22,545
             Other                                                  

                                                                         $ 12,014,399        $   6,798,975

          Deferred tax liabilities:                 
             Basis differential on pass
              through subsidiaries                
             Acquired intangibles                   
             Property and equipment          
             Other                                                  

(9,676,090)           (5,715,600)
(270,868)                            —
(7,000)                 (57,000)
(58,262)                 (50,661)

                                                                           (10,012,220)           (5,823,261)

                                                                         $    2,002,180

$       975,714

        The tax effects that give rise to the net deferred tax 
        liabilities at December 31 are as follows:

                                                                                          2020                        2019

          Deferred tax assets:
             Allowances for losses                 $        (70,000)
             Unused tax losses                                   (67,000)

$        (39,000)
                    —

                                                                                  (137,000)

        (39,000)

          Deferred tax liabilities:
          Basis differential on pass 
              through subsidiaries                                      —
             Convertible debentures 
              accretion                                                347,935
             Acquired intangibles                                 3,575
             Lease receivables                                   388,000

   1,327,101

       402,835
       284,124
       276,000

                                                                                    739,510

   2,290,060

                                                                          $       602,510

$   2,251,060

        A deferred tax asset is recognized for unused tax 
        losses, tax credits and deductible temporary
       differences to the extent that it is probable that
        future taxable profits will be available against which
        they can be utilized. Management's estimate of 
        future taxable profits and the recognition of deferred
        tax assets are reviewed at each reporting date and 
        deferred tax assets are reduced to the extent that it 
        is no longer probable that the related tax benefit 
        will be realized.

        At December 31, 2020 and 2019, deferred tax liabilities
        for temporary differences associated with investments
        in domestic and foreign subsidiaries were not 
        recognized as the Company is able to control the 
        timing of the reversal of the temporary differences, 
        and it is probable that the temporary differences 
        will not reverse in the foreseeable future.

16. Earnings per common share and 
     weighted average number of 
     common shares outstanding

        Basic earnings per share have been calculated based
         on the weighted average number of common shares 
         outstanding in the year without the inclusion of 
        dilutive effects. Diluted earnings per share are 
        calculated based on the weighted average number 
        of common shares plus dilutive common share 
        equivalents outstanding in the year, which in the 
        Company's case consist of stock options and 
        convertible debentures.

        The following is a reconciliation of common shares 
        used in the calculation for the years ended
        December 31:

                                                                                       2020                      2019

          Basic weighted average 
             number of common 
             shares outstanding                             8,563,241            8,463,891
          Effect of dilutive stock options                              —                     3,254

          Diluted weighted average 
             number of common shares 
             outstanding                                            8,563,241            8,467,145

         All outstanding stock options were excluded from 
        the calculation of the diluted weighted number of 
        shares outstanding during 2020 because they were 
        considered to be anti-dilutive for earnings per 

56                                                                                                                                                                                                    Accord Financial Corp.

             
        common share purposes. Details of stock options 
        outstanding are set out in note 14(f). All convertible
        debentures were similarly excluded from the 
        calculation during 2020 and 2019 because they were
        anti-dilutive for earnings per common share purposes.

17.  Contingent liabilities

(a)   In the normal course of business there is outstanding 
         litigation, the results of which are not expected to 
        have a material effect upon the Company. Pending 
        litigation, or other contingent matters, represent 
        potential financial loss to the Company. The Company
        accrues a potential loss if the Company believes the 
         loss is probable and it can be reasonably estimated.
        The decision is based on information that is available
        at the time. The Company estimates the amount of 
        the loss by consulting with the outside legal counsel
        that is handling the defense. This involves analyzing
        potential outcomes and assuming various litigation
        and settlement strategies. At December 31, 2020 and
        2019, the Company was not aware of any litigation 
        the aggregate liability from which would materially 
        affect the financial position of the Company, and 
        thus had not accrued a loss.

(b)   At December 31, 2020, there were no letters of credit 
         issued on behalf of clients for which the Company 
        was contingently liable (December 31, 2019 –
        $220,830). The Company was contingently liable with
        respect to letters of guarantee issued on behalf of a
        client in the amount of $648,975 (December 31, 2019
         – $1,026,210). These amounts were considered in 
        determining the allowance for losses on finance 
        receivables and loans.

18. Derivative financial instruments

        At December 31, 2020, the Company had entered 
        into forward foreign exchange contracts with a 
        financial institution which must be exercised by the
        Company between January 29, 2021 and August 31,
        2021 and which oblige the Company to sell Canadian
        dollars and buy US$744,000 at exchange rates ranging
        from 1.27650 to 1.35930. These contracts were 
        entered into by the Company on behalf of a client 
        and similar forward foreign exchange contracts were
        entered into between the Company and the client, 
        whereby the Company will buy Canadian dollars from

        and sell US$744,000 to the client. At December 31, 
        2019, the Company had entered into forward foreign
        exchange contracts with a financial institution that 
        matured between January 31, 2020 and July 31, 2020
        and obliged the Company to sell Canadian dollars 
        and buy US$650,000 at exchange rates ranging from
        1.30900 to 1.3288. These contracts were entered 
        into by the Company on behalf of a client and similar
        forward foreign exchange contracts were entered 
        into between the Company and the client, whereby
        the Company bought Canadian dollars from and 
        sold US$650,000 to the client. The favorable and 
        unfavorable fair values of these contracts were 
        recorded on the Company's consolidated statements
        of financial position in other assets and accounts 
        payable and other liabilities, respectively. The fair 
        value of the contracts was classified as Level 2 
        under IFRS 7. During 2020 and 2019 there was no 
        movement between the three-level fair value 
        hierarchy described in note 3(q).

19.  Accumulated other comprehensive 
     income

        Accumulated other comprehensive income ("AOCI")
         solely comprises the unrealized foreign exchange 
        gain (commonly referred to as cumulative translation
        adjustment) arising on translation of the assets and
        liabilities of the Company's foreign subsidiaries 
        which report in U.S. dollars. Changes in the AOCI 
        balance during 2020 and 2019 are set out in the 
        consolidated statements of changes in equity.

20. Non-controlling interests in 
     subsidiaries

        Non-controlling interests in subsidiaries at 
        December 31, 2020 comprised an effective 49% 
        (December 31, 2019 – 49%) interest in BondIt’s 
        common member units and an 8% (December 31, 
         2019 – 10%) interest in CapX’s common units. During
        the first quarter of 2020, the Company acquired an 
        additional 2% of the common units in CapX from a 
        non-controlling interest at a cost of $181,389 
        (US$130,000). Please see the consolidated statements
         of changes in equity for movements in non-controlling
        interests during 2020 and 2019.

Annual Report 2020

57

21. Segmented information

        The Company operates and manages its businesses in one dominant industry segment – providing asset-based 
        financial services to industrial and commercial enterprises, principally in Canada and the United States. An 
        operating segment is a component in the Company that engages in business activities from which it may earn 
        revenues and incur expenses, including revenues and expenses relating to transactions with any of the Company’s
        other subsidiaries, whose operating results are regularly reviewed by the Company’s Chief Operating Decision 
        Makers (“CODM”) to make decisions about resources to be allocated to the segment and assess its performance 
        and for which discrete financial information is available. Segment results that are reported to the CODM include 
        items that are directly attributable to a segment as well as those that can be allocated on a reasonable basis. 
        There were no significant changes to property and equipment and goodwill during the periods under review.

         2020 (in thousands)                                                                                          Canada              United States              Intercompany             Consolidated

                Identifiable assets

          Revenue
             Interest income
             Other income

          Expenses
             Interest
             General and administrative
             Provision for credit and loan losses
             Impairment of assets held for sale
             Depreciation
             Business acquisition expenses

          (Loss) earnings before income tax  
           Income tax (recovery) 

          Net (loss) earnings
          Net earnings attributable to non-controlling interests
             in subsidiaries
          Net (loss) earnings attributable to shareholders

$   151,112

$   234,008

$           (207)

$    384,913

$      17,415
         3,662
      21,077

      11,449
      12,744
         5,673
                 —
             323
             162
      30,351

       (9,274)
       (2,040)

       (7,234)

$      25,769
         2,134
       27,903

         3,626
       13,714
         3,730
         1,087
             398
             136
       22,691

         5,212
        (2,630)

         7,842

$           (479)
                 —
           (479)

$      42,705
         5,796
       48,501

           (479) 
                 —
                 —
                 —
                 —
                 —
           (479)

                —
                — 

                 —

       14,596
       26,458
          9,403
          1,087
              721
              298
       52,563

        (4,062)
        (4,670)

              608

                 —
$      (7,234)

             191
$        7,651

                 —
$                —

              191
$             417

         2019 (in thousands)                                                                                           Canada               United States               Intercompany              Consolidated

          Identifiable assets

          Revenue
             Interest income
             Other income

          Expenses
             Interest
             General and administrative
             Provision for credit and loan losses
             Impairment of assets held for sale
             Depreciation
             Business acquisition expenses (recovery)

          (Loss) earnings before income tax 
           Income tax (recovery) expense 

          Net (loss) earnings
          Net (loss) attributable to non-controlling interests 
             in subsidiaries

          Net (loss) earnings attributable to shareholders

$    184,198

$    254,632

$     (32,616)

$    406,214

$      21,281
         4,192
       25,473

       15,124
       10,734
             864
                 —
             334
             165
       27,221

        (1,748)
            (420)

        (1,328)

                 —

$       (1,328)

$      28,992                    $       (1,270)
                 —
          2,980
        (1,270)
       31,972

          3,235
       15,417
          6,241
                 —
             393
        (1,983)
        23,303

          8,669
          1,999

          6,670

        (1,102)

$         7,772

        (1,270)
                 —
                 —
                 —
                 —
                —
        (1,270)

                 —
                 —

                 —

                 —

$                —

$       49,003
          7,172
        56,175

        17,089
        26,151
          7,105
                 —
              727
         (1,818)
        49,254

          6,921
          1,579

          5,342

         (1,102)

$         6,444

58                                                                                                                                                                                                    Accord Financial Corp.

             
                   
                 
                   
22. Fair values of financial assets and 
     liabilities

        Financial assets or liabilities, other than lease
        receivables and loans to clients in our equipment 
        finance business, lease liabilities and convertible 
        debentures are short term in nature and, therefore,
        their carrying values approximate fair values. 
        Changes in interest rates, credit spreads and liquidity
        costs are the main cause of changes in the fair value
        of the Company’s financial instruments resulting in 
        a favorable or unfavorable variance compared to 
        carrying value. For the Company’s financial 
        instruments carried at cost or amortized cost, the 
        carrying value is not adjusted to reflect increases or
        decreases in fair value due to market fluctuations, 
        including those due to interest rate changes. Under
        the fair value hierarchy, finance receivables and 
        loans would be classified as Level 3 in 2020 and 2019. 

23. Financial risk management

        The Company is exposed to credit, liquidity and 
        market risks related to the use of financial instruments
         in its operations. The Board has overall responsibility
        for the establishment and oversight of the Company's
        risk management framework through its Audit 
        Committee. In this respect, the Audit Committee 
        meets with management and the Company's Risk 
        Management Committee at least quarterly. The 
        Company's risk management policies are established
        to identify, analyze, limit, control and monitor the 
        risks faced by the Company. Risk management policies
        and systems are reviewed regularly to reflect changes
        in the risk environment faced by the Company.

(a)  Credit risk
        Credit risk is the risk of financial loss to the Company
        if a client or counterparty to a financial instrument 
        fails to meet its contractual obligations. In the 
        Company's case, credit risk arises with respect to 
        its loans to and other financial transactions with 
        clients, its guarantee of managed receivables, and 
        any other financial transaction with a counterparty 
        that the Company deals with. The carrying amount 
        of these loans ($360 million) and managed receivables
        ($19 million) represents the Company's maximum 

          credit exposure and is the most significant measurable
          risk that it faces. The nature of the Company's 
        asset-based lending business involves funding or 
        assuming the credit risk on the receivables offered 
        to it by its clients, as well as financing other assets, 
        such as inventory and equipment. The Company 
        will usually either: (i) own the factored receivables 
        or leased assets that it finances; or (ii) take collateral
        security over the other assets that it lends against. 
        The Company also makes unsecured small business
        loans; these totalled $243,894 at December 31, 2020.
        The Company does not take title to the managed 
        receivables as it does not lend against them, but it 
        assumes the credit risk from the client in respect of 
        these receivables.

        In its asset-based lending business, the Company 
        makes loans that are, in most cases, secured against
        various forms of collateral. The collateral is generally
        first ranking security on the client’s assets which 
        typically comprise receivables, inventory, equipment
        and real estate. The Company provides a loss 
        allowance on all of its finance receivables and loans
        based on the assessed credit risk. There were no 
        significant changes in the quality of collateral or 
        changes to the Company’s collateral policy during 
        2020 and 2019.

        At December 31, 2020, the Company had impaired 
        loans of $2,539,000 (2019 – $6,770,000), while at that
        date, it held collateral for these loans with an 
        estimated net realizable value of $3,013,000 (2019 –
        $8,034,000). These impaired loans were mainly 
        secured by receivables, inventory and/or equipment.
        The Company did not have any impaired managed 
        receivables at December 31, 2020 and 2019.

        In its asset-based lending and equipment finance 
        businesses, and credit protection and receivables 
        management operations (AFL), credit is approved 
        by a staff of credit officers, with larger amounts 
        being authorized by supervisory personnel and 
        management. In the case of credit in excess of 
        $1.0 million (US$1.0 million in the case of AFIU and 
        CapX, and US$500,000 for BondIt) credit is approved
        by the Company's Executive Credit Committee. 
        Credit in excess of $2.5 million (US$2.5 million in the

Annual Report 2020

59

        of the highest quality and that any inventory, 
        equipment or other assets securing loans are 
        appropriately appraised. Collateral is monitored and
        managed on an ongoing basis to mitigate credit risk.
        In its asset-based lending operations, the Company
        assesses the financial strength of its clients' customers 
          and the industries in which they operate on a regular
        and ongoing basis.

        The Company also minimizes credit risk by limiting 
        the maximum amount that it will lend to any one 
        client, enforcing strict advance rates, disallowing 
        certain types of receivables, charging back or making
        receivables ineligible for lending purposes as they 
        become older, and taking cash collateral in certain 
        cases. The Company will also confirm the validity 
        of the receivables that it finances. In its asset-based
        lending operations, the Company administers and 
        collects the majority of its clients' receivables and 
        so is able to quickly identify problems as and when 
        they arise and act promptly to minimize credit and 
        loan losses. Regular field examinations are conducted
         to verify collateral such as inventory and equipment. 
         In the Company's Canadian leasing operations, 
        security deposits are also obtained as additional 
        collateral for its equipment leases or loans.

        In the Company’s credit protection and receivables 
        management business, each customer is provided 
        with a credit limit up to which the Company will 
        guarantee that customer's total receivables. All 
        customer credit in excess of $2.5 million is approved
        by the Credit Committee of the Board on a case-by-
        case basis. At December 31, 2020, the Company had
        not guaranteed accounts receivable in excess of 
        $5 million for any customer. 

        The Company's credit exposure relating to its finance
        receivables and loans by industrial sector was 
        as follows:

        case of U.S. group companies) is approved by the 
        Credit Committee of the Board of Directors, which 
        comprises three members of its Board. The Company
        monitors and controls its risks and exposures through
        financial, credit and legal systems and, accordingly,
        believes that it has procedures in place for evaluating
        and limiting the credit risks to which it is subject. 
        Credit is subject to ongoing management review. 
        Nevertheless, for a variety of reasons, there will 
        inevitably be defaults by clients or their customers. 
        In its asset-based lending operations, a primary 
        focus continues to be on the credit-worthiness and 
        collectability of its clients' receivables. The clients' 
        customers have varying payment terms depending 
        on the industries in which they operate, although 
        most customers have payment terms of 30 to 60 
        days from the invoice date. The Company's lease 
        receivables and equipment loans are mainly term 
        loans with payments usually spread out evenly over 
         the term of the lease or loan, which can typically be
        up to 60 months. Of the total managed receivables 
        that the Company guarantees payment, 6.1% were 
        past due more than 60 days at December 31, 2020 
        (December 31, 2019 – 3.5%). In the Company's 
        asset-based lending business, trade receivables 
        become "ineligible" for lending purposes when they
        reach a certain pre-determined age, usually 75 to 90
        days from the invoice date, and are usually charged
        back to clients, thereby eliminating the Company's 
        credit risk on such older receivables. 

        The Company employs an internal client credit risk 
        rating system to assess the credit risk in its asset-
        based lending and equipment finance businesses, 
        which reviews, amongst other things, the financial 
        strength of each client and the Company's underlying 
         security, while in its credit protection and receivables
        management business, it employs a customer credit
        scoring system to assess the credit risk associated 
        with the managed receivables that it guarantees. 
        Please see note 4 which presents the Company’s 
        finance receivables and loans and managed 
        receivables by their internal credit risk rating (low 
        risk, medium risk, high risk) and by the three stage 
        credit criteria of IFRS 9, as well as an aged analysis 
        thereof. Credit risk is primarily managed by ensuring
        that, as far as possible, the receivables financed are

60                                                                                                                                                                                                    Accord Financial Corp.

        
                                                             December 31, 2020

                                                                        Gross finance
          Industrial sector                                    receivables                    % of
          (in thousands)                                                  and loans                   total

          Manufacturing                                          $   102,244                        28
          Professional services                                      77,968                        22
          Financial services                                            42,830                        12
          Media                                                                    36,915                        10
          Wholesale and distribution                         24,666                           7
          Construction                                                      22,509                           6
          Transportation                                                  19,730                           5
          Retail                                                                        9,986                           3
          Other                                                                     23,489                           7

                                                                                   $   360,337                     100

                                                                December 31, 2019

                                                                         Gross finance
          Industrial sector                                      receivables                    % of
          (in thousands)                                                  and loans                   total

          Manufacturing                                           $      87,195                        23
          Professional services                                      70,416                        19
          Financial services                                             63,723                        17
          Wholesale and distribution                          31,965                           9
          Retail                                                                      28,819                           8
          Media                                                                     24,561                           6
          Construction                                                       17,875                           5
          Transportation                                                   19,666                           5
          Other                                                                      28,937                           8

                                                                                   $   373,157                      100

         The Company’s credit exposure relating to its
         managed receivables by industrial sector was 
         as follows:

                                                             December 31, 2020  
          Industrial sector                                        Managed                   % of
          (in thousands)                                               receivables                   total

          Retail                                                              $     14,752                        80
          Wholesale and distribution                                409                          2
          Other                                                                        3,361                        18

                                                                                    $     18,522                     100

                                                              December 31, 2019

         Industrial sector                                        Managed                    % of
          (in thousands)                                               receivables                   total

          Retail                                                              $      22,698                        83
          Wholesale and distribution                            1,567                          6
          Other                                                                        3,073                        11

                                                                                    $      27,338                     100

        As set out in notes 3(e) and 4, the Company maintains
         an allowance for credit and loan losses on its 
        finance receivables and loans and its guarantee of 
        managed receivables in accordance with IFRS 9. 
        The Company maintains a separate allowance for 
        losses on each of the above items at amounts which,
        in management's judgment, are sufficient to cover 
        losses thereon. The allowances are based upon 
        several considerations, including current economic 
        trends, condition of the loan and receivable 
        portfolios and typical industry loss experience.

(b)  Liquidity risk
        The Company’s financial assets and liabilities at December 31, 2020 by maturity date were as follows:

Less than
(in thousands)                                              1 year

1 to 2
years

2 to 3                    3 to 4                     4 to 5                               
years                    years                    years         Thereafter                     Total

Financial assets
Cash
Finance receivables
and loans
All other assets

Financial liabilities
Due to clients
Bank indebtedness 
Loan payable
Notes payable
Convertible debentures
All other liabilities

$      5,546           $              —           $

—           $

—           $     

—           $

—           $

5,546

176,556                 62,556                 78,102                 36,887                    6,236                           —               360,337
3,676                            —                           —                            —                            —                           —                    3,676
$ 78,102           $ 36,887            $      6,236           $              —           $ 369,559

$ 185,778           $ 62,556

$      2,910
210,940
21,376
17,434
—
12,287
$ 264,947

$

—           $

—           $     

2,910
—           $
$              —
—
—                            —                            —                           —               210,940
—                           —                            —                            —                           —                  21,376
—
—                            —                            —                           —                  17,434
23,510                            —                            —                           —                  23,510
—
102                          76                           82                        110                  13,065
408
$    23,612           $             76            $            82            $         110            $ 289,235
$          408

—           $

Annual Report 2020

61

                    
       The Company’s financial assets and liabilities at December 31, 2019 by maturity date were as follows:

         (in thousands)

Financial assets
Cash
Finance receivables
and loans
All other assets

Less than

1 to 2
1 year                    years

2 to 3                    3 to 4                     4 to 5                                 
years                    years                     years          Thereafter                      Total

$       6,777           $

—

$

—           $

—           $

—           $

—           $       6,777

201,259
3,422

54,357
—

44,838                  57,631                  15,071                             1                373,517
—                            —                            —                           —                     3,422

$  211,458           $ 54,357

$ 44,838           $ 57,631           $ 15,071           $

1           $  383,356

Financial liabilities
Due to clients
Bank indebtedness 
Loan payable
Notes payable
Convertible debentures
All other liabilities

$

$       2,404

—
242,781                            —
—
12,149
—
—

                       11,227
6,790
—
6,464

$              —           $              —           $

—           $

—           $       2,404
—                            —                            —                           —                242,781
—                            —                            —                           —                  11,227
—                            —                            —                           —                  18,939
—                  22,938                            —                           —                  22,928
—                            —                            —                           —                     6,464

$ 269,666

$ 12,149

$              —           $ 22,938           $

—           $

—           $  304,743

         Liquidity risk is the risk that the Company will not 
        be able to meet its financial obligations as they fall 
        due. The Company's approach to managing liquidity
         risk is to ensure that, as far as possible, it will always 
         have sufficient liquidity to meet its liabilities when 
        they fall due, under both normal and stressed 
        conditions, without incurring unacceptable losses 
        or risking damage to the Company's reputation. 
        The Company's principal obligations are its bank 
        indebtedness, loan payable, notes payable, 
        convertible debentures, due to clients, and accounts
        payable and other liabilities. At December 31, 2020,
        revolving credit lines totalling approximately 
        $392,000,000 have been established with a syndicate
        of banks, as well as a non-bank lender, bearing 
        interest varying with the bank prime rate or Libor. 
        At December 31, 2020, the Company had borrowed 
        $232,316,653 (December 31, 2019 – $254,008,197) 
        against these facilities. These lines of credit are 
        collateralized primarily by finance receivables and 
        loans to clients. As detailed in note 9, the Company 
        was in compliance with all loan covenants under its
        bank line of credit during 2020, while it received a 
        waiver for the breach of its interest coverage ratio 
        covenant at December 31, 2019 but otherwise was 
        in compliance with its loan covenants in 2019. At 
        December 31, 2020, BondIt was compliant with all 
        covenants under its line of credit with its non-bank 
        lender, while it had failed a specific covenant test at

        December 31, 2019, which the lender subsequently 
        waived. See note 10.

        Notes payable of $1,587,272 are due on, or within a 
        week of demand, while BondIt notes totalling 
        $2,417,750 are repayable at various dates the latest 
        of which is December 31, 2021. A further $13,429,032
         of term notes payable mature on July 31, 2021 (see 
        note 11(a)). Notes payable are to individuals or 
        entities and consist of advances from shareholders,
        directors, management, employees, other related 
        individuals and third parties. At December 31, 2020,
        86% (December 31, 2019 – 82%) of these notes were 
         due to related parties and 14% (December 31, 2019 –
        18%) to third parties. The Company’s convertible 
        debenture liability was $23,509,573 at December 31, 
         2020. These debentures mature on December 31, 2023.
        Due to clients principally consist of collections of 
        receivables not yet remitted to the Company's clients. 
         Contractually, the Company remits collections within 
         a week of receipt. Accounts payable and other
        liabilities comprise a number of different obligations, 
         the majority of which are payable within six months. 
        At December 31, 2020, the Company had gross 
        finance receivables and loans totalling $360,337,167
         (December 31, 2019 – $373,157,083) which 
        substantially exceeded its total liabilities of 
        $291,153,514 at that date (December 31, 2019 – 
        $309,846,192). The Company's receivables normally

62                                                                                                                                                                                                    Accord Financial Corp.

        have payment terms of 30 to 60 days from invoice 
        date. Together with its unused credit lines, 
        management believes that current cash balances 
        and liquid short-term assets are more than sufficient 
         to meet its financial obligations as they fall due.

(c)  Market risk
        Market risk is the risk that changes in market prices, 
         such as foreign exchange rates and interest rates, 
        will affect the Company's income or the value of its 
        financial instruments. The objective of managing 
        market risk is to control market risk exposures 
        within acceptable parameters, while optimizing the
        return on risk.

(i)   Currency risk
         The Company's Canadian operations have some       
         assets and liabilities denominated in foreign 
         currencies, principally finance receivables and loans,
         cash, bank indebtedness, due to clients and notes    
         payable. These assets and liabilities are usually          
         economically hedged, although the Company enters 
         into foreign exchange contracts from time to time     
         to hedge its currency risk when there is no economic 
         hedge. At December 31, 2020, the Company's 
         unhedged foreign currency positions in its Canadian
         operations totalled $346,000 (December 31, 2019 –   

         $11,037,000). Of the unhedged position at 
         December 31, 2019, $10,677,000 resulted from the   
         dissolution of a foreign subsidiary on December 31,     
          2019. This position was subsequently closed in early 
         January 2020 resulting in a small foreign exchange  
         gain. The Company ensures that its net exposure is 
         kept to an acceptable level by buying or selling foreign 
          currencies on a spot or forward basis to address        
         short-term imbalances. The impact of a 1% change
         in the value of the Company’s foreign currency           
         holdings against the Canadian dollar would not have
         a material impact on the Company's net earnings.

(ii)  Interest rate risk
         Interest rate risk pertains to the risk of loss due to     
         the volatility of interest rates. The Company's lending
         and borrowing rates are usually based on bank prime
         rates of interest or Libor and are typically variable.   
         The Company actively manages its interest rate 
         exposure, where possible. The Company's agreements
         with its clients (affecting interest revenue) and           
         lenders (affecting interest expense) usually provide 
         for rate adjustments in the event of interest rate        
         changes so that the Company's spreads are protected
         to a large degree. As the Company's floating rate 
         finance receivables and loans are currently similar   
         to its floating and short-term fixed rate (usually 30 

         The following table summarizes the interest rate sensitivity gap at December 31, 2020: 

                                                                                                                                             Floating              0 to 12                 1 to 3               4 to 5                                      Non-rate
           (in thousands)                                                                                       rate          months               years               years       Thereafter         sensitive              Total

Assets
Cash
Finance receivables and loans, net
Assets held for sale
All other assets

Liabilities

Due to clients
Bank indebtedness 
Loans payable
Notes payable
Convertible debentures
All other liabilities

Equity

$      4,076      $

—      $

5,546
211,845             19,214          116,159             13,119                         —              (6,314)      354,023
—               1,513                      —                      —                         —                      —             1,513
—               1,843                      —                      —                         —             21,988          23,831

—       $      1,470    $

—         $

—      $

215,921             22,570          116,159             13,119                         —             17,144        384,913

—                       —                      —                      —                                            2,910             2,910
4,107          207,153                      —                      —                                              (320)      210,940
21,376                       —                      —                      —                                                   —          21,376
1,587             15,847                      —                      —                                                   —          17,434
—                       —             23,509                      —                                                   —          23,509
—               2,006                   510                   158                     110             12,201          14,985
—                       —                      —                      —                                         93,759          93,759

27,070          225,006             24,019                   158                     110          108,550       384,913

$ 188,851      $(202,436)     $    92,140      $ 12,961         $

(110)     $  (91,406)   $

—

Annual Report 2020

63

                                                    
         total equity and its total equity to total assets. At 
         December 31, 2020, as a percentage, these ratios      
         were 291% (December 31, 2019 – 307%) and 24%      
         (December 31, 2019 – 24%), respectively. The 
         Company's debt and leverage will usually rise with  
         an increase in finance receivables and loans and       
         vice-versa. The Company's share capital is not 
         subject to external restrictions. However, the 
         Company's credit facilities include debt to tangible 
         net worth ("TNW") covenants. Specifically, at 
         December 31, 2020, the Company is required to         
         maintain a senior debt to TNW ratio of less than 3.5 
         on its syndicated bank facility. BondIt, which has      
         entered into a loan facility with a non-bank lender,  
         is required to maintain a TNW of at least US$5,000,000.
         There were no changes in the Company's approach
         to capital management from previous periods.

25. Government grants

        During 2020 the Company received $1,053,137 
        (2019 – nil) under the Canadian Emergency Wage 
        Subsidy program and $37,085 (2019 – nil) under the
        Canadian Emergency Rent Subsidy program. These
        grants were offset against their respective payroll 
        and rent expenses in G&A.

26. Subsequent events

         At March 10, 2021, there were no subsequent              
         events occurring after December 31, 2020 that 
         required disclosure or adjustments to the financial  
         statements.

         days) borrowings, the Company’s exposure to interest
         rate risk is not significant. However, as the Company’s
         equipment finance business continues to grow the  
         Company expects it may deploy interest rate hedges
         in the near future where certain bank borrowings or  
         other debt is matched up with fixed rate term 
         maturities in our equipment finance businesses.

         Based on the Company's interest rate positions as    
         at December 31, 2020, a sustained 100 basis point    
         rise in interest rates across all currencies and 
         maturities would reduce net earnings by 
         approximately $130,000 over a one-year period. A    
         decrease of 100 basis points in interest rates would 
         increase net earnings by a similar extent.

24. Capital disclosure

         The Company considers its capital structure to include
         equity and debt; namely, its bank indebtedness, loan
         payable, notes payable and convertible debentures.
         The Company's objectives when managing capital   
         are to: (a) maintain financial flexibility in order to      
         preserve its ability to meet financial obligations        
         and continue as a going concern; (b) maintain a         
         capital structure that allows the Company to 
         finance its growth using internally-generated cash   
         flow and debt capacity; and (c) optimize the use of   
         its capital to provide an appropriate investment 
         return to its shareholders commensurate with risk. 

         The Company's financial strategy is formulated and
         adapted according to market conditions in order to 
         maintain a flexible capital structure that is consistent 
         with its objectives and the risk characteristics of its 
         underlying assets. The Company manages its capital
         structure and makes adjustments to it in light of        
         changes in economic conditions and the risk 
         characteristics of its underlying assets. To maintain 
         or adjust its capital structure, the Company may,      
         from time to time, change the amount of dividends 
         paid to shareholders, return capital to shareholders
         by way of normal course issuer bid, issue new shares
         or debt, or reduce liquid assets to repay other debt.
         The Company monitors the ratio of its debt to 

64                                                                                                                                                                                                    Accord Financial Corp.

Corporate Information

Subsidiaries

Bankers

Accord Financial Ltd.
     Jim Bates, President
Accord Financial Inc.
     Jason Rosenfeld, President
Accord Financial, Inc.
     Terry Keating, President
Accord Small Business Finance
     James Jang, President
Accord Equipment Finance
     Jeff Pfeffer, President
BondIt Media Capital
     Matthew Helderman, President

Auditors

KPMG LLP

Legal Counsel

Stikeman Elliott

Bank of Montreal
The Bank of Nova Scotia
Truist Bank
Canadian Imperial Bank of Commerce
HSBC Bank Canada
M&T Bank
The Toronto-Dominion Bank

Stock Exchange Listings

Toronto Stock Exchange Symbols:

Common Shares: ACD
Convertible Debentures: ACD.DB

Registrar & Transfer 
Agent

Computershare Trust Company 

of Canada

Board of Directors
Ken Hitzig, Toronto, Ontario 2, 3
Simon Hitzig, Toronto, Ontario
David Beutel, Toronto, Ontario 1, 3
Jean Holley, Alpharetta, Georgia 2
Gary Prager, Wake Forest, North Carolina1, 3
Stephen D. Warden, Oakville, Ontario 1, 2

(1)  Member of Audit Committee
(2)  Member of Compensation Committee
(3)  Member of Credit Committee

Officers

Ken Hitzig, Chairman of the Board
Simon Hitzig, President & CEO
Stuart Adair, Senior Vice President, 

Chief Financial Officer

Barrett Carlson, Senior Vice President, 

Corporate Development

Irene Eddy, Senior Vice President, 

Capital Markets

Cathy Osborne, Senior Vice President, 

Human Resources

Eric Starr, Senior Vice President, Program 

Operations and Risk

Jim Bates, Secretary

Annual Meeting

A Virtual Annual Meeting of Shareholders will be held on 
Wednesday, May 5, 2021 at 4:15 pm

602-40 Eglinton Avenue East • Toronto • Ontario • Canada  M4P 3A2

Tel (800) 967-0015 • Fax (416) 961-9443
www.accordfinancial.com

IN CANADA

Toronto (800) 967-0015

Montreal (800) 231-2977

Vancouver  (844) 982-3010

IN THE U.S.

(800) 231-2757

www.accordfinancial.com