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Admiral Group

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FY2002 Annual Report · Admiral Group
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Admiral Group Limited

Directors’ report and financial
statements
Registered number 03849958
31 December 2002

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Contents

Directors and advisers

Chief executive's statement

Directors’ report

Corporate governance report

Statement of directors’ responsibilities

Independent auditor's report to the members of Admiral Group Limited

Consolidated profit and loss account: technical account – general business

Consolidated profit and loss account: non-technical account

Consolidated balance sheet

Parent Company balance sheet

Group cash flow statement

Notes

1

2

9

11

13

14

15

16

17

19

20

21

Directors and advisers

Chairman

A D Lyons  *

Chief Executive 

H A Engelhardt

Directors

M Aldag * (appointed 13 March 2003)
O J Clarke *
D K M James * (appointed 19 December 2002)
A C Probert 
D G Stevens 
W P Thompson *

* non-executive

Secretary

S D Clarke 

Registered office

Capital Tower
Greyfriars Road
Cardiff  CF10 3AZ

Auditors
KPMG Audit Plc
Marlborough House
Fitzalan Court
Fitzalan Road
Cardiff  CF24 0TE

Actuaries

Ernst & Young
Rolls House
7 Rolls Buildings
Fetter Lane
London  EC4A 1NH

Bankers

Lloyds TSB
113-116 Leadenhall Street
London  EC3 4AX 

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

1

 
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Chief Executive’s statement

Now that was a year!

Let me try and list what we accomplished during 2002:

(cid:1)  Added a new shareholder, Munich Re, which bought new shares in AGL as well as some of Barclays Private

Equity and Ridgewood (XL Capital) shares and now owns 18.6% of the Group;

(cid:1)  Refinanced our debt, which paid off all the debt created with the MBO at the end of 1999;

(cid:1)  Applied for and received a license to trade from the FSC in Gibraltar;

(cid:1)  Gave more than 2.5m quotes and made over 40% of our new business sales via the internet;

(cid:1)  Had total turnover of £378 million*

(cid:1)  Made an all-time record profit of £55m**, an increase of 45% from last year.  

(cid:1)  Celebrated the completion of (our first) 10 years of trading!

(cid:1)  Named the 7th Best Workplace in the UK and a member of the Top 100 Workplaces in the EU as judged by the

Financial Times.

What We Do:

For those of you looking through our accounts for the first time, Admiral’s primary business is to sell car insurance
direct to the public in the UK.  We operate through a number of targeted brands: Admiral (younger drivers, London),
Bell Direct (credit card payers), Diamond (women) and Elephant.co.uk (internet users).  

2002 was our 10th year of trading.  The first 7 were under the auspices of a Lloyd’s of London Managing Agent.
However, toward the end of 1999, Management teamed up with Barclays Private Equity to buy the business.  The
result of this transaction was the creation of Admiral Group Ltd. (AGL) as the holding Company.  This is the third
set of accounts for AGL.  

When  we  did  the  buyout  we  put  in  place  long  term  co-insurance  agreements  with  Munich  Re,  the  world’s  largest
reinsurer and another, highly rated, reinsurer for the majority of our premium.  Since that original agreement we have
re-negotiated the agreement with Munich Re for a longer duration.  

Key Performance Measures:

Before ceding this premium to these reinsurers our total written premium for 2002 was £333m.  This makes our total
turnover for the year £378m*, up from £323m in 2001 (+17%).  The direct brands customer count rose to 679,000
from  587,000  (+15.7%).    All  our  growth  has  been  organic.  The  total  customer  count,  including  Gladiator
Commercial, reached 705,000, up from 608,500 (+15.8%).

2

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Chief Executive’s statement (continued)

Total motor premiums

m
£

'

350

300

250

200

150

100

50

0

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

In  2002  we  ceded  80%  of  our  premium  to  the  two  reinsurers.    Our  reinsurance  arrangements  have  been  slightly
restructured going forward and AGL will hold 25% of the premium and risk for 2003 and 2004.  AGL’s net premium
income was £69m in 2002.  

Here are a few more key numbers:

(cid:1)  Claims ratio 64.6% an improvement from 75.9% 

(cid:1)  Expense ratio 9.5% an improvement from 15.4%

(cid:1)  Combined ratio 74.1% an improvement from 91.4%

(cid:1) 

Income from products and services we do not underwrite up to £40m from £35m.

The  claims  ratio  reduction  from  2001  is  largely  down  to  reserve  releases  from  2000  and  2001,  accounting  for  10
percentage points, virtually all of the difference.  The loss ratio without releases still represents good value at 74%.
We believe that this loss ratio will prove to be better than that of the market average for 2002.  

The  incredible  9.5%  expense  ratio  figure  is  unlikely  to  be  repeated  next  year,  since  it  includes  a  non-recurring
expense commission, which flatters the ratio by almost 8.5 percentage points.  Our earned expense ratio, without this
commission  but  also  excluding  non-recurring  Lloyd’s  charges,  was  still  an  excellent  15.4%  ***.    This  compares
favourably with 18.2% on the same basis last year.  Therefore, even without the benefit of the expense commission,
our combined ratio stood at 80%.  If you go a step further and back-out the reserve releases (but please don’t forget
to go back and amend our previous returns!) our combined ratio is still a very healthy 90%.  

3

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Claims ratio
Expense ratio

Chief Executive’s statement (continued)

COMBINED RATIO

140.0%

120.0%

100.0%

80.0%

60.0%

40.0%

20.0%

0.0%

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

Other income moved forward due to the increased customer count as well as greater penetration of sales of ancillary
products offset by some investment in future revenue streams.  If you included the profits from Other Income in the
combined ratio as a measure of the entire business, then the combined ratio would drop from 74.1% to 55.5%!  

The UK Car Insurance Market Cycle: What Next?

Unfortunately, the cyclical nature of the UK car insurance market means that these lofty levels of profitability are not
sustainable.  The market is turning as I write this very report.  The mathematics are not complicated: claims costs are
still rising some 6-7% a year.  Premiums aren’t!  

The market is at a precarious point, with a variety of forces pushing it one way while also pulling it the other.  On the
one hand you have poor investment returns and the forecast of poor returns going forward putting more pressure on
underwriting  profits.    This  helps  to  keep  prices  up.    But  you  also  have  other  firms  in  the  market  producing  good
results and many of these firms will try and grow their market share.  This pushes prices down.  

Marketing spend in the market is at an all-time high, which is a reflection of appetite for business.  However, this
spend  has  been  ‘stuck’  on  this  high  for  some  months  now  and,  if  history  repeats  itself,  it  will  begin  to  recede
sometime in late 2003 or early 2004.  

The  increased  market  share  of  direct  response  firms  over  time  has,  I  believe,  two  effects  on  the  market.    First,  it
makes it more likely that the ad spend in the market will be higher than in the past, because that’s the way these firms
acquire business.  Second, these firms have the ability to react more quickly to changes in market prices.  Picture if
you will the market like someone in a pitch black tunnel trying to guide himself down the centre by bouncing from
one  wall  to  the  next.    This  is  the  market  bouncing  from  raising  prices  to  lowering  prices.    The  effect  of  a  larger,
faster-moving direct response sector is to bring the sides of the tunnel closer together.

Interestingly,  the  current  range  of  results  between  firms  appears  to  be  quite  wide  (some  firms  on  one  side  of  the
tunnel,  some  on  the  other!).    Some  firms,  like  Admiral,  have  combined  ratios  below  90%,  while  others  are  still
struggling  to  break  even  and  have  combined  ratios  above  100%.    The  speed  and  depth  of  the  cycle  will  be
determined by how much price-cutting the successful firms initiate and how long the less efficient firms can hold out.  

In the past we have predicted that this will be a more shallow market cycle, due to the factors above.  At this writing
there is no evidence that this will not be the case.  

4

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Chief Executive’s statement (continued)

In short, this means that the underwriting returns will be less robust over the coming years.  However, I believe AGL
is well positioned to continue to outperform the market due to our better-than-market loss ratio, low expense ratio
and the scale of our additional income.

A Brief Explanation of Why Our Results Are So Good!

Some explanation of our excellent numbers lies with our ability to make the internet work.  This is also a source of
confidence in our future.  Our 2002 internet results exceeded our forecasts and, in the absolute, are quite stunning.
Of the more than 4m quotes we did last year 59% were done on the internet.  41% of all our sales came from these
internet quotes.  I believe that there is still a huge amount of growth in internet distribution. Studies show that more
than 60% of the market have yet even to research car insurance on the internet. As a leader in the internet delivery of
car insurance we are well placed for continued success through this channel in the coming years.  

Internet Quotes

3,000

2,500

2,000

K

1,500

1,000

500

0

1998

1999

2000

2001

2002

Elephant

Other Direct brands

Elephant.co.uk was the biggest beneficiary in the continued growth in internet use.  Elephant quote volumes jumped
from 1.2m in 2001 to 1.7m in 2002.  Elephant’s end-of-year customer count reached 122,000.  In addition, Elephant
had the best claims ratio of all our brands for the 2002 year of account.  However, Elephant was not the only internet
winner in the group.  In particular, Diamond transacted a much greater proportion of its business over the net than a
year ago (36%, up from 14% in 2001).  

5

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Chief Executive’s statement (continued)

Customers by Brand 31/12

0
0
0
'

s
r
e
m
o
t
s
u
C

800

700

600

500

400

300

200

100

0

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

Admiral

Diamond

Bell

Elephant

Gladiator

Diamond’s  real  accomplishment  came  in  September,  when,  after  62  months  of  trading,  it  became  the  top  selling
brand, finally selling more new policies in a month than Admiral brand.  However, two months later, Elephant (after
just 26 months in business!) took over the Number 1 spot, which it held through the end of the year.

Bell Direct also made news during the year, by winning the ‘Best UK Customer Service Contact Centre Award (up
to 100 seats)’ at the National Call Centre Awards in London.  Although Bell is the smallest of the direct brands, its
spirit and enthusiasm for quality and innovation serves to validate our strategy of keeping working groups small.  

Beyond Direct Response Car Insurance:

It was also another good year for Gladiator Commercial.  Gladiator sells van insurance, largely to private tradesmen,
as  an  intermediary.    Admiral  Group  does  not  take  any  underwriting  risk  with  this  business.    At  the  end  of  2002
Gladiator’s  customer  count  stood  at  26,368  and  it  contributed  pre-tax  £1,100,000  to  the  Group’s  bottom  line.
Including Gladiator, the Group’s customer count surpassed 700,000.  

2002 also saw the launch of Confused.com, redeveloped using the Inspop platform.  Confused.com has been reborn
to be an intelligent, automated car insurance shopper.  Simply put, all a customer has to do is put his or her details
into  Confused.com  and  Confused  then  goes  out  to  all  the  major  car  insurance  websites,  populates  the  appropriate
fields, and brings the customer back a list of prices.  One-stop shopping!   We  will  watch  the  development  of  this
innovative website closely during 2003. 

Financial Management: 

On top of outstanding business  results  there  was  also  a  lot  of  successful  financial  management  activity  during  the
year.  

The  first  achievement  was  refinancing  the  debt  we  acquired  with  the  MBO  in  1999.    We  repaid  this  debt,  some
£75m, with some of our cash and new loans from two banks, Lloyds TSB and Bank of Scotland, both of which have
been excellent to deal with.  We are now comfortably holding less debt than we had before, with a longer period in
which to pay it down and a bigger business from which to pay it!  

6

 
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Chief Executive’s statement (continued)

Financial Management (continued):

The  second  financial  transaction  of  the  year  was  bringing  Munich  Re  in  as  a  shareholder.    Munich  Re  now  owns
18.6%  of  the  Group,  having  bought  shares  from  Barclays  Private  Equity  and  Ridgewood  (XL  Capital)  as  well  as
subscribing  for  a  slice  of  new  shares.    It  was  a  complicated  transaction  and  we  were  all  pleased  to  complete  on
December 24!  Jingle Bells will never sound the same!  We are very pleased to have Munich Re as an equity partner
and will do everything in our power to ensure that they look back on this investment as one of the best they’ve ever
made.  

Barclays Private Equity is still the Group’s largest shareholder, with 42.2% of the equity while management and staff
own 32.3% in the revised structure.  The balance, 6.9%, is held by Ridgewood (XL Capital).  

Regulation:

Lastly we come to our changes going forward with regards to regulation.  Our first 10 years saw us underwriting at
Lloyd’s of London.  However, the Lloyd’s concept of mutuality manifests itself through central fund charges on all
Lloyd’s members.  As a motor insurer we are very unlikely to ever need to draw on the central fund, which makes the
concept  of  mutuality  work  against  us.    The  charges  have  grown  over  time  to  the  point  which  makes  staying  in
Lloyd’s  uneconomical.    We  decided  early  in  the  year  that  a  structured  exit  from  Lloyd’s  was  in  Admiral’s  best
interest.  Late in the year we received permission to begin trading from an insurance company we set up in Gibraltar
(Admiral Insurance Gibraltar Ltd., AIGL). So, from January 1, 2003 we are no longer trading forward in Lloyd’s,
simply running off the back years.  

Thank you and you and you and you and …

All in all it was a most satisfying year.  I’d like to thank all the staff who worked so well during the year, but I’d like
to pay a particular compliment for a job well done to the 14 senior managers who, in short, run the Company.  These
senior managers have worked for Admiral for a combined 125 years, an average of almost 9 years per person (not
bad  for  a  company  that’s  only  10  years  old!).    From  the  outside  looking  in  I  suspect  it  appears  that  they  run  the
Company in an effortless fashion.  But I know better!  I know that every day there are new challenges in running a
business.  These managers tackle the challenges head on.  Only businesses with the right people running them are
able to succeed year in, year out.  Many thanks.  

Henry Engelhardt

Chief Executive

7

Chief Executive’s statement (continued)

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Asterisks:

* Turnover

** Profit

Gross written premium
Other income
Technical account investment income

2002
£’000
333,000
40,123
5,338

2001
£’000
284,415
35,432
3,147

378,461

322,994

Page 15 & note 3
Page 16 & note 7
Page 15

Operating profit

Add interest receivable
Add back amortisation

*** Adjusted expense ratio

Page 16
Page 16 & note 7
Page 16 & note 9
Page 16 & note 25

2002
£’000

46,574
1,229
4,285
3,103

2001
£’000

31,266
1,065
4,358
1,500

55,191

38,189

2002
£’000

2001
£’000

Earned premium

81,336

84,135

Page 15

Net technical expenses

Add non-recurring commission
Less non recurring Lloyd’s costs

7,729
6,915
(2,117)

12,927
4,777
(2,372)

Page 15 & note 5
Page 15 & note 5
Page 15 & note 5

Adjusted expense ratio

15.4%

18.2%

12,527

15,332

8

              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Directors’ report

The directors present their annual report and the audited financial statements for the year ended 31 December 2002.

Principal activity, business review and future developments

The Group’s principal activity continues to be the selling and administration of private motor insurance and related
products.

Prior to the 2000 year, the Group placed all its underwriting business with Syndicates at Lloyd’s managed by the XL
Group. It continues to  run  off  claims  for  the  Syndicates  under  a  run  off  agreement  entered  into  at  the  time  of  the
management  buyout  during  1999.  For  the  2000,  2001  and  2002  years,  the  Group  placed  its  net  share  of  the
underwriting  business  with  its  own  Lloyd’s  Syndicate  –  number  2004,  the  remainder  being  placed  with  major
European  reinsurers.  Syndicate  2004  is  supported  by  a  Lloyd’s  Corporate  Capital  Vehicle,  Admiral  Syndicate
Limited, which is a wholly owned subsidiary of Admiral Group Limited. 

Lloyd’s has been an expensive place to underwrite personal lines business, and, in common with a number of other
Lloyd’s vehicles, the Group has sought to set up underwriting vehicles outside of Lloyd’s. 

In November 2002, the Group was granted a license by the Financial Services Commission in Gibraltar for a new
insurance  company  to  be  registered  in  Gibraltar,  Admiral  Insurance  (Gibraltar)  Limited  (“AIGL”).  This  company
will underwrite the Group net retained share of the direct motor insurance business from 1 January 2003. Syndicate
2004 will go into run off from 31 December 2002, ceasing to accept new business. Again, the Group will continue to
run off the claims for Syndicate 2004.

Furthermore, during the year, the Group also completed the refinancing of a substantial amount of indebtedness that
existed at the prior year-end. This refinancing involved repayment of all outstanding loan note balances (along with
the additional consideration which was due in 2003), with a new commercial loan facility, repayable over the next
six years. Further details of this refinancing are set out in note 18.

More detailed analysis of the group’s activities, along with a review of the performance of the business are provided
in the Chief Executive’s statement on pages 2 to 8.

Group results and dividends

The profit for the year, after tax, amounted to £30.9m (2001: £18.3m). No dividend is proposed (2001: £nil).

Directors’ interests

The present directors of the Company are shown on page 1.

The following directors were beneficially interested in the ordinary shares of the Company:

H Engelhardt
H Engelhardt
D Stevens
D Stevens
A Probert
A Probert
O Clarke 
A Lyons

Class of share

B
C
B
C
B
C
A
C

31 December 
2002
Number
33,201
2,930
16,600
2,600
4,150
850
723
872

31 December
2001
Number
33,201
2,930
16,600
2,600
4,150
850
723
-

9

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Directors’ report (continued)

Directors’ interests (continued)

The  33,201  B  Ordinary  Shares  relating  to  H  Engelhardt  are  held  in  a  Trust  established  in  the  name  of  Diane
Marguerite Noel Briere De L’Isle-Engelhardt, his spouse.

Charitable and political donations

During the year the Group donated £50,737 (2001: £17,050) to various local and national charities. The Group has
never made political donations. 

Employee policies 

In considering applications for employment from disabled people, the Group seeks to ensure that fair consideration
is given to the abilities and aptitudes of the applicant, while having regard to the requirements of the job for which he
or  she  has  applied.  Employees  who  become  unable  to  carry  out  the  job  for  which  they  are  employed  are  given
individual consideration, and depending on the nature, severity and duration of the disability, may be considered for
alternative work and the Group continues to train and encourage the career development of disabled persons in its
employment. 

The Group provides employees with regular information on its performance, other information that concerns them,
and provides a forum for employee representatives to give their views. As described in note 25, the Group operates
an Employee Share Trust for the benefit of employees The charge to the 2002 profit and loss account in respect of
this  was  £3,103,000  (2001:  £1,500,000).  Further,  the  Group  has  also  established  a  non-contractual  profit  share
scheme  for  staff,  in  which  bonus  payments  are  made  according  to  Group  profitability  and  numerous  quality
measures. The current year charge for the scheme is £555,000 (2001: £210,000)

Every  member  of  staff  is  invited  to  attend  an  annual  staff  general  meeting  to  achieve  a  common  awareness
throughout the Company of the financial and economic factors that affect the performance of the group.  

Auditors

The auditors, KPMG Audit Plc, have indicated their willingness to continue in office and resolutions to reappoint
them and to authorise the directors to fix their remuneration will be proposed at the annual general meeting.

By order of the board,

Stuart Clarke

S Clarke
Company Secretary

Capital Tower
Greyfriars Road
Cardiff
CF10 3AZ

4 April 2003

10

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Corporate Governance Report

The following report summarises the key elements of the Group’s corporate governance practices. As the Group is
not  listed,  it  does  not  have  to  disclose  compliance  with  formal  rules  on  corporate  governance  (as  set  out  in  the
Combined  Code),  however,  the  directors  consider  it  useful  to  set  out  how  the  Group  manages  risk,  and  how  the
management of the Group’s operations is carried on.

The Board of Directors

The  Board  of  directors  of  Admiral  Group  Limited  (“AGL”)  is  structured  to  ensure  an  appropriate  balance  of
executive  and  non-executive  directors,  and  to  represent  all  groups  of  shareholders.  Currently  it  comprises  a  non-
executive Chairman, non-executive representatives of the corporate shareholders, one further non-executive director
and three executive directors. The names of all directors appear on page 1 of this report. 

The  Group  has  separated  the  roles  of  Chairman  and  Chief  Executive,  and  each  has  separate,  clearly  defined
responsibilities.  The  three  executive  directors  have  substantial  experience  in  the  Group’s  operations,  and  all  have
been with the Group since it commenced trading in January 1993. 

In  addition,  two  of  the  Group’s  subsidiary  companies  –  Admiral  Syndicate  Management  Limited  and  Admiral
Insurance (Gibraltar) Limited have separate non-executive directors on their boards, over and above those referred to
above. 

The Board has  overall  responsibility  for  controlling  the  Group,  making  decisions  relating  to  the  Group’s  strategic
direction,  and  measuring  progress  towards  these.  It  is  ultimately  responsible  to  shareholders  for  financial  and
operational performance.

The  Board  meets  at  least  six  times  a  year  and  more  if  specific  circumstances  require  it.  It  is  provided  with
comprehensive  reports  before  each  meeting,  covering  both  financial  and  operational  aspects  of  the  Group’s
activities. 

Operational Committees 

In  order  to  ensure  it  has  effective  control  over  the  Group’s  activities,  the  Group  has  established  a  number  of
committees,  each  with  responsibility  for  a  certain  aspect  of  Group’s  operations.  A  summary  of  the  activities  and
responsibilities of the key committees is set out below.

The key committees are as follows:

Committee 

Responsibility 

Audit Committee

To  monitor  the  adequacy  of  the  control  environment  within  the  Group,  including
approving  the  work  programme  for  Internal  Audit.  Also,  to  approve  the  Group
financial statements and review any reports on internal controls from the auditors.
Finally, to ensure compliance with all aspects of regulation to which the Group is
subject.  The  Committee  is  chaired  by  a  non-executive  director.  .    The  Group’s
auditors attend at least one meeting annually. 

Remuneration
Committee

To consider and approve the remuneration of directors and the Company’s structure
of  bonuses  and  share  scheme  incentivisation.    The  Remuneration  Committee’s
membership consists of two non-executive directors and the Chief Executive.

11

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Corporate Governance Report (continued)

Additional Committees 

In addition to the high level committees above, there are a number of additional committees that are responsible for
ensuring  the  efficient  day  to  day  operation  of  the  Group  and  the  implementation  of  the  board’s  strategies  and
objectives. These include a Reinsurance Committee and Investment Committee.  The Senior Managers of the Group
meet monthly, as do the individual departmental managers. The individual brand managers also meet monthly with
the Chief Executive to discuss business performance and issues. 

Internal Control, Risk Management & Internal Audit

The ultimate responsibility for  the  Group’s  system  of  internal  control  and  risk  management  lies  with  the  board  of
directors.  Whilst  they  have  not  delegated  the  responsibility  for  these  matters,  they  have  delegated  the  main
supervision of them to the Audit Committee as detailed above.

The Audit Committee is responsible for agreeing in advance the work that Internal Audit carries out. Internal Audit
plays a key role in identifying control weaknesses, and considering the level of all types of business risk to which the
Group is exposed. The Audit Committee is also responsible for the establishment of systems and controls to prevent
and detect fraud. 

The Audit Committee recommends the  approval  of  the  Group  financial  statements  to  the  main  board  of  directors.
Appropriate financial and accounting qualifications exist among the membership, and there is significant experience
of the Group’s accounting policies and practices to ensure appropriate discussion can take place and decisions made.

As  a  provider  of  financial  services,  the  Group  is  subject  to  regulation  from  a  number  of  different  bodies  –  most
notably  the  Financial  Services  Authority,  and  is  consequently  exposed  to  a  level  of  regulatory  risk.  In  order  to
mitigate  this,  the  Group  Compliance  Officer  takes  responsibility  for  ensuring  compliance  with  all  appropriate
regulation. A Risk Register produced by the Group identifies key regulatory risks. The Compliance Officer provides
advice to senior management and to the relevant Committees and Boards of directors. The Compliance Officer has
direct access to the boards of directors of all regulated entities in the Group.

FSC and Other Regulation

Admiral Syndicate Management Limited has had to comply with the FSA Lloyd’s Specialist Sourcebook for some
time, and this has meant that the Group has implemented a robust system of controls, systems and procedures across
all aspects of its business.

Admiral Insurance (Gibraltar) Limited is regulated by the Financial Services Commission of Gibraltar. These FSC
rules must comply with the appropriate EU insurance legislation. 

The  two  main  non  underwriting  trading  subsidiaries  of  Admiral  Group  Limited  are  also  members  of  the  General
Insurance Standards Council (“GISC”), and are both required to comply with the rules and guidance published by
the regulator. 

As referred to in the section on internal control above, it is the responsibility of the Compliance Officer to ensure
that the Group is in full compliance with all guidance and regulation to which it is subject. 

12

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Statement of directors’ responsibilities

Company law requires the directors to prepare financial statements for each financial year which give a true and fair
view  of  the  state  of  affairs  of  the  company  and  of  the  profit  or  loss  for  that  period.    In  preparing  those  financial
statements, the directors are required to:

(cid:1)  select suitable accounting policies and then apply them consistently;

(cid:1)  make judgements and estimates that are reasonable and prudent;

(cid:1)  state whether applicable accounting standards have been applied, subject to any material departure disclosed and

explained in the accounts and;

(cid:1)  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company

will continue in business.

The directors are responsible for keeping proper accounting records which disclose with reasonable accuracy at any
time the financial position of the company and to enable them to ensure that the financial statements comply with the
Companies  Act  1985.    They  have  general  responsibility  for  taking  such  steps  as  are  reasonably  open  to  them  to
safeguard the assets of the company and to prevent and detect fraud and other irregularities.  

13

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

kpmg

KPMG Audit Plc
Marlborough House

Fitzalan Court

Fitzalan Road

Cardiff CF24 0TE

United Kingdom

Independent auditors’ report to the members of Admiral Group Limited

We have audited the financial statements on pages 15 to 37.

This report is made solely to the company’s members, as a body, in accordance with section 235 of the Companies
Act 1985.  Our audit work has been undertaken so that we might state to the company’s members those matters we
are required to state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted by law,
we do not accept or assume responsibility to anyone other than the company and the company’s members as a body,
for our audit work, for this report, or for the opinions we have formed.  

Respective responsibilities of directors and auditors

The  directors  are  responsible  for  preparing  the  directors’  report  and,  as  described  on  page  13,  the  financial
statements  in  accordance  with  applicable  United  Kingdom  law  and  accounting  standards.    Our  responsibilities,  as
independent  auditors,  are  established  in  the  United  Kingdom  by  statute,  the  Auditing  Practices  Board  and  by  our
profession’s ethical guidance. 

We  report  to  you  our  opinion  as  to  whether  the  financial  statements  give  a  true  and  fair  view  and  are  properly
prepared in accordance with the Companies Act 1985.  We also report to you if, in our opinion, the directors’ report
is not consistent with the financial statements, if the company has not kept proper accounting records, if we have not
received all the information and explanations we require for our audit, or if information specified by law regarding
directors’ remuneration and transactions with the company is not disclosed. 

We read the other information accompanying the financial statements and consider whether it is consistent with those
statements.    We  consider  the  implications  for  our  report  if  we  become  aware  of  any  apparent  misstatements  or
material inconsistencies with the financial statements. 

Basis of audit opinion

We conducted our audit in accordance with Auditing Standards issued by the Auditing Practices Board.  An audit
includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements.
It also includes an assessment of the significant estimates and judgements made by the directors in the preparation of
the  financial  statements,  and  of  whether  the  accounting  policies  are  appropriate  to  the  company’s  circumstances,
consistently applied and adequately disclosed. 

We  planned  and  performed  our  audit  so  as  to  obtain  all  the  information  and  explanations  which  we  considered
necessary in order to provide us with sufficient evidence to give reasonable assurance that the financial statements
are free from material misstatement, whether caused by fraud or other irregularity or error.  In forming our opinion
we also evaluated the overall adequacy of the presentation of information in the financial statements.

Opinion

In our opinion the financial statements give a true and fair view of the state of affairs of the company and the group
as at 31 December 2002 and of the profit of the group for the year then ended and have been properly prepared in
accordance with the Companies Act 1985.

KPMG Audit Plc
Chartered Accountants
Registered Auditor

     14 April 2003

14

             
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Consolidated profit and loss account: technical account – general business  
for the year ended 31 December 2002 

Note

2002

£000

£000

£000

£000

2001

Total premiums written

Gross premiums written
Outward reinsurance premiums

Change in the gross provision for unearned 

premiums

Change in the provision for unearned premiums, 

reinsurers’ share

Earned premiums, net of reinsurance
Allocated investment return transferred from the 

non-technical account

Interest receivable 

Total technical income 
Claims incurred, net of reinsurance:
Claims paid:

Gross amount
Reinsurers’ share

Change in the provision for claims:

Gross amount
Reinsurers’ share

   Claims incurred, net of reinsurance

Balance in general business technical account

before net operating expenses

Net operating expenses

Balance on the general business technical account

3

3

7

4

333,000

284,415

198,950
(102,067)

65,427

96,883

(12,748)

84,135
3,147

908

88,190

15,909

81,336
5,338

807

87,481

(25,497)

12,749

(60,724)
28,198

(32,526)

(66,491)
35,084

(31,407)

(52,566)

(63,933)

69,089
(3,662)

62,464

(46,555)

(68,083)
31,059

(37,024)

(9,092)
(6,450)

(15,542)

34,915

(7,729)

27,186

24,257

(12,927)

11,330

15

              
              
              
              
              
              
              
              
              
              
              
              
              
              
   
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Consolidated profit and loss account: non-technical account
for the year ended 31 December 2002 

Balance on the general business technical account
Investment income
Net unrealised losses on investments
Investment expenses and charges
Other income
Other charges:

Amortisation of goodwill
Employee Share Trust
Staff profit share expense
Other

Allocated investment return transferred to the technical 

account

Operating profit 
Interest receivable
Interest payable

Profit on ordinary activities before tax
Tax on profit on ordinary activities

Profit for the financial year after tax
Dividends proposed

Retained profit for the financial year transferred to
reserves

Note

2002

£000

£000

27,186

2001

£000

£000

11,330

6,515
(1,042)
(135)
40,123

(4,285)
(3,103)
(555)
(12,792)
(20,735)
(5,338)

4,334
(1,076)
(112)
35,432

(4,358)
(1,500)
(210)
(9,427)
(15,495)
(3,147)

19,388

46,574
1,229
(4,852)

42,951
(12,014)

30,937
-

30,937

19,936

31,266
1,065
(4,896)

27,435
         (9,099)

18,336
-

18,336

7

25
6

7
7

5
   8

21

There  were  no  material  acquisitions  in  the  financial  year,  and  no  operations  were  discontinued.  All  income  and
expenditure therefore relates to continuing operations.

There are no recognised gains and losses in either year other than those reported above in the profit and loss account.

16

              
              
              
              
              
              
              
              
              
              
              
              
Consolidated balance sheet
at 31 December 2002     

Assets

Intangible fixed assets

Investments 
Other financial investments

Reinsurers’ share of technical provisions
Provision for unearned premiums
Claims outstanding

Debtors
Debtors arising out of direct insurance operations
Debtors arising out of reinsurance operations
Other debtors

Other assets
Cash at bank and in hand
Tangible fixed assets

Prepayments and accrued income
Deferred acquisition costs
Other prepayments and accrued income

Total assets

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Note

2002

2001

£000

£000

£000

£000

9

12

19
19

14

13

66,260

110,877

71,945

93,912

-
53,407

68,985
-
4,743

62,996
6,681

1,655
1,788

46,555
59,857

53,407

106,412

71,150
4,931
6,191

73,728

82,272

33,218
7,261

69,677

40,479

5,632
4,860

3,443

377,392

10,492

405,512

17

       
              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Consolidated balance sheet (continued)
at 31 December 2002        

Liabilities 

Capital and reserves
Called up share capital 
Share premium account
Profit and loss account 

Shareholders’ funds attributable to equity interests 

Technical provisions 
Provision for unearned premiums 
Claims outstanding  

Creditors – amounts due, falling within one year
Creditors arising out of reinsurance operations 
Loan notes & other loans
Other creditors including taxation and social 
security 
Accruals and deferred income

Creditors – amounts due, falling after one year 
Loan notes & other loans
Other creditors
Other accruals and deferred income 

Provisions for liabilities and charges

Note

2002

2001

£000

£000

£000

£000

25
15,746
53,182

30,645
124,478

52,238
2,839

15,760
25,998

45,000
2,343
5,718

20
21
21

19
19

18

15
16

18
15
16

17

23
-
22,245

68,953

22,268

93,109
115,386

155,123

208,495

37,571
16,670

23,271
28,779

96,835

106,291

45,697
2,789
19,972

53,061

3,420

68,458

-

Total liabilities 

377,392

405,512

These financial statements were approved by the board of directors on 4 April 2003 and were signed on its behalf
by:

Andrew Probert

A Probert
Director

18

              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002

2001

£000

£000

£000

£000

92,302

80,702

Parent company balance sheet
at 31 December 2002            

Fixed assets
Investments

Current assets
Debtors (amounts owed by subsidiaries)
Cash at bank and in hand

Creditors: amount due, falling within one year:
Loan notes & other loans
Other creditors
Accruals and deferred income

Note

10

18
15
16

Net current assets

Total assets less current liabilities 

Creditors: amounts due, falling after more than
one year: 
Loan notes & other loans
Accruals and deferred income

23,075
6,931

30,006

(2,839)
(459)
(240)

(3,538)

22,039
17,263

39,302

(16,670)
(3,586)
(139)

(20,395)

26,468

118,770

18
16

(45,000)
-

(45,697)
(17,100)

Net assets 

Capital and reserves
Called up share capital
Share premium account
Profit and loss account

20
21
21

(45,000)

73,770

25
15,746
57,999

73,770

18,907

99,609

(62,797)

36,812

23
-
36,789

36,812

These financial statements were approved by the board of directors on 4 April 2003 and were signed on its behalf
by:

Andrew Probert

A Probert
Director

19

              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002

2001

£000

£000

£000

£000

78,292

(8,505)

(10,079)

(2,808)
180

(5,015)
4

Group cash flow statement
for the year ended 31 December 2002

Net cash inflow from operating activities 

Note

24

Servicing of finance
Net interest paid

Taxation
Corporation tax paid 

Capital expenditure
Purchases of fixed assets 
Sales of fixed assets 

Net purchases of fixed assets

Acquisitions

Equity dividends paid 

Financing 
Issues of ordinary shares 
Drawdown of new loans
Repayment of loan notes and other loans
Net movement in finance lease capital
Deferred consideration

15,748
60,000
(68,757)
(586)
(15,700)

Cash flows were invested as follows:

Increase in cash holdings
Decrease in restricted cash holdings
Debt securities and other fixed income securities 

Net investment of cash flows

-
-
(22,451)
3,088
-

(2,628)

-

-

(9,295)

47,785

29,778
-
18,007

47,785

88,211

(1,610)

(8,237)

(5,011)

(125)

-

(19,363)

53,865

16,961
(12,099)
49,003

53,865

20

              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes
(forming part of the financial statements)

1 

Basis of preparation

The  group  financial  statements,  which  consolidate  the  financial  statements  of  the  Company  and  its  wholly  owned
subsidiary undertakings, have been prepared in accordance with the provisions of Section 255 of, and Schedule 9A
to, the Companies Act 1985.  The balance sheet of the parent Company is prepared in accordance with the provisions
of Section 226 of, and Schedule 4 to, the Companies Act 1985.  The financial statements have also been prepared in
accordance with applicable accounting standards and under the historical cost accounting rules, and comply with the
Statement of Recommended Practice issued by the Association of British Insurers.

The Group has adopted FRS 19 (Deferred Tax) in these financial statements. Deferred taxation, which requires full
provision to be made for deferred tax assets and liabilities arising from timing differences between the recognition of
gains  and  losses  in  the  financial  statements  and  their  recognition  for  tax  purposes.  Previously,  deferred  tax  was
provided for using the tax rates estimated to arise when the timing differences reversed and was accounted for to the
extent that it was probable that a liability or asset would crystallise. Under FRS 19 deferred tax is provided using the
average tax rates that are expected to apply in the periods in which the timing differences are expected to reverse.
The directors do not consider that the impact of adopting the standard on the brought forward profit and loss reserve
was material, and hence no prior period adjustment was made in the Group and Consolidated accounts.

The results of all directly and indirectly owned subsidiary undertakings are included in  the  consolidated  accounts.
One of the Companies that was incorporated during the year – Admiral Insurance (Gibraltar) Limited - has its first
accounting reference date at 31 December 2003. Accounts have been draw up for the Company (and audited) as at
31 December 2002 for inclusion in these consolidated financial statements. Refer to notes 10 & 11 for further detail
on group investments.

The accounts of all group companies are made up to 31 December.

As permitted by Section 230 of the Companies Act 1985, the profit and loss account of the parent Company is not
presented.

2.

Accounting policies

The  following  accounting  policies  have  been  applied  consistently  in  dealing  with  items  which  are  considered
material to the group’s financial statements.

Basis of accounting for general insurance business

General business is accounted for on an annual basis.

Premiums 

General business written premiums comprise the premiums on contracts entered into during the year, irrespective of
whether they relate in whole or in part to a later accounting period.  Premiums are disclosed gross of commission
payable to intermediaries and exclude taxes and levies based on premiums.

For  general  business  accounted  for  on  the  annual  basis,  the  provision  for  unearned  premiums  comprises  the
proportion of gross premiums written which is estimated to be earned in the following or subsequent financial years,
computed separately for each insurance contract using the daily pro rata method, adjusted if necessary to reflect any
variation in the incidence of risk during the period covered by the contract.

Acquisition costs

Acquisition costs comprise all direct and indirect costs arising from the conclusion of insurance contracts. Deferred
acquisition costs represent the proportion of acquisition costs incurred that corresponds to the unearned  premiums
provision.

21

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

2.

Accounting policies (continued)

Claims

Claims incurred in respect of general business consist of claims and claims handling expenses paid during the period
together with the movement in the provision of outstanding claims.

Claims  outstanding  comprise  provisions  for  the  estimated  cost  of  settling  all  claims  incurred  but  unpaid  at  the
balance sheet date whether reported or not, and related internal and external claims handling expenses.  Anticipated
reinsurance recoveries are disclosed separately as assets.

Guarantee fund levies

Provision is made at the balance sheet date for levies declared by the Financial Services Compensation Scheme and
Motor Insurers’ Bureau before completion of the financial statements.  Provision is also made if it is more likely than
not  that  a  levy  will  be  raised  based  on  premium  income  which  has  already  been  recognised  in  the  financial
statements. 

Investments

Listed investments are stated at mid-market value on the balance sheet date, or on the last stock exchange trading day
before the balance sheet date.
Investments in subsidiary undertakings are valued at cost less any provision for impairment in value.

Investment return

Interest  receivable  is  accounted  for  on  an  accruals  basis.    Dividend  income,  grossed  up  where  appropriate  by  the
imputed tax credit, is recognised when the related investment goes “ex-dividend”.

Realised  gains  or  losses  represent  the  difference  between  net  sales  proceeds  and  purchase  price  or  in  the  case  of
investments valued at amortised cost, the latest carrying value.

Unrealised gains and losses on investments represent the difference between the current value of investments at the
balance  sheet  date  and  their  purchase  price.    The  movement  in  unrealised  investment  gains/losses  includes  an
adjustment for previously recognised unrealised gains/losses on investments disposed of in the accounting period.

Investment return (including realised and the movement in unrealised investment gains and losses) on investments
attributable to the general business and associated shareholders’ funds is reported in the technical account for general
business.  

Depreciation

Depreciation is provided to write off the cost less the estimated residual value of tangible assets by equal instalments
over their estimated useful economic lives as follows:

Motor vehicles

Fixtures, fittings and equipment

Computer equipment and software

Improvement to short lease-hold properties

-

-

-

-

4 years 

4 years

2 to 4 years

4 years

22

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

2.

Accounting policies (continued)

Goodwill

Goodwill arising on acquisitions, being the difference between the fair value of the purchase consideration and the
fair  value  of  net  assets  acquired,  is  capitalised  in  the  balance  sheet  and  amortised  on  a  straight  line  basis  over  its
estimated  useful  life.  The  useful  life  of  each  acquisition  is  determined  at  the  time  of  acquisition,  and  reviewed
annually to ensure the life assigned remains appropriate. 

Foreign currencies

Assets  and  liabilities  denominated  mainly  in  a  foreign  currency  are  translated  using  the  closing  rate  method.
Exchange differences on operating net assets are taken to reserves.  Other exchange differences are dealt with in the
profit and loss account through either the non-technical or technical account.

Leases

The rental costs relating to operating leases are charged to the profit and loss account on a straight-line basis over the
life of the lease. 

Assets acquired under finance leases or  hire  purchase  contracts  are  included  in  tangible  fixed  assets  at  an  amount
equal to the cost that would have been payable on purchase and are depreciated in the same manner as equivalent
owned assets. Finance lease and hire purchase obligations are included in creditors, and the finance costs are spread
over the periods of the agreements based on the net amount outstanding.

Taxation

The charge for taxation is based on the profit for the year and takes into account taxation deferred because of timing
differences  between  the  treatment  of  certain  items  for  taxation  and  accounting  purposes.  Deferred  tax  assets  are
recognised to the extent that they are regarded as recoverable.  They are regarded as recoverable to the extent that,
on the basis of all available evidence, it can be regarded as more likely than not that there will be suitable taxable
profits from which the future reversal of the underlying timing differences can be deducted.

3.

Analysis of underwriting results

All business written during both financial years is direct private motor insurance written in the United Kingdom.
During 2001 and 2002, the group share of business written was all underwritten by Syndicate 2004.

Year ended 31 December 2002

Motor insurance - total premiums
Coinsurer share of total premiums 

Group share of total premiums
Release of excess prior year cancellation provision

Gross premium written

£000

333,000
(266,400)

66,600
2,489

69,089

23

               
               
             
Notes (continued)

3.

Analysis of underwriting results (continued)

Year ended 31 December 2001

Motor insurance - total premiums
Coinsurer share of total premiums 

Group share of total premiums
Under provision for cancellations in previous years 

Gross premium written

4.

Net operating expenses – Technical account

Gross acquisition costs incurred
Deferred acquisition costs
Expense commission receivable 
Gross reinsurance commission receivable
Deferred element of gross reinsurance commission receivable
Administrative expenses
Lloyd’s charges

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

£000

284,415
(85,265)

199,150
(200)

198,950

2001
£000

12,046
(5,632)
(4,777)
(31,155)
4,364
35,709
2,372

2002
£000

5,121
3,977
(6,915)
(42,698)
(4,364)
50,491
2,117

7,729

12,927

The increase in administrative expenses for the Group is due to the change in coinsurance arrangements, and is offset
by higher reinsurance commission receivable. 

5.

Profit on ordinary activities before tax

Operating profit is stated after charging the following items: 

Financing & refinancing costs:

Initial financing (see note below)
2002 refinancing 
Costs relating to new share issues 

Operating lease rentals:

Machinery and equipment
Buildings

Auditor’s remuneration:

Audit fees (including Company £6,000 (2001: £5,000))             
Other services: Refinancing & new share issues

Other (including Company £13,000 (2001: £nil))

Loss on disposal of assets

2002
£000

607
1,515
50

-
1,326

111
341
60
166

2001
£000

911
-
-

-
1,326

70
-
11
2

24

               
               
             
              
             
              
             
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

5.

Profit on ordinary activities before tax (continued)

Costs  of  initial  financing  relate  to  the  costs  of  a  one-off  stop-loss  reinsurance  programme  purchased  in  2000  for
£2.1m that has been expensed in line with estimated premiums over the three years to 31 December 2002.  £607,000
was expensed in the current year (2001: £911,000).

6.

Employees

Staff costs (including directors)

Salaries
Social security
Other pension costs
Staff profit share scheme
Employee share trust charge (see note 25)

2002
£000

22,069
1,844
250
555
3,103

2001
£000

18,549
1,673
210
210
1,500

27,821

22,142

Pension costs relate to contributions made by the Group into the Group Personal Pension Plan, a matching scheme
open to all employees except for directors and subject to a maximum annual contribution of £3,000 per employee.

Number of staff (including directors)

Direct customer contact staff
Support staff

Directors’ emoluments 

Emoluments (including Company £65,000)

Emoluments of the highest paid director (including Company £nil)

No contributions were made into pension schemes on behalf of directors.

Average for the year

2002
Number

2001
Number

1,140
254

1,394

1,071
251

1,322

2002
£000

827

312

2001
£000

569

237

25

              
              
              
              
              
              
              
              
              
              
              
              
Notes (continued)

7.

Net interest and other income receivable

Bank and other interest receivable
Allocated to technical account 
Allocated to non-technical account 

Interest payable

 Commercial loan interest payable
 Loan note interest payable
Finance lease interest
Bank interest
Other interest

Other income

Revenue from related sales
Commissions from broker operations 
Instalment income
Other

8. 

Taxation on profit on ordinary activities

UK corporation tax
Current year at 30% (2001: 30%)
(Over) / under provision relating to prior years
Deferred taxation movement (note 17)

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002
£000

807
1,229

2,036

820
2,838
304
-
890

4,852

2001
£000

908
1,065

1,973

-
3,595
339
3
959

4,896

34,759
3,350
1,836
178

28,392
3,522
3,518
-

40,123

35,432

2002
£000

9,123
(529)
3,420

12,014

2001
£000

8,780
319
-

9,099

26

              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
Notes (continued)

8.

Taxation on profit on ordinary activities (continued)

Factors affecting tax charge for the period:

Profits on ordinary activities before taxation

Corporation tax thereon at 30% 
Syndicate profits taxed on Lloyd’s basis
Expenses not deductible for tax purposes (primarily goodwill amortisation)
Other timing differences 
Impact of using lower tax rate

Current tax charge per accounts (as above) 

9.

Intangible assets - goodwill

Cost

At 1 January 2002
Addition
Valuation adjustment (see below)

At  31 December 2002

Amortisation

At 1 January 2002
Charged in the year

At  31 December 2002

Net book amount

At 31 December 2002

At 31 December 2001 

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002
£000

2001
£000

42,951

27,435

12,885
(4,997)
1,350
(104)
(11)

8,231
(813)
1,284
87
(9)

9,123

8,780

Group
£000

80,279
-
(1,400)

78,879

8,334
4,285

12,619

66,260

71,945

As at 31 December 2001, the goodwill valuation contained an  amount  of  £17.1m  relating  to  further  consideration
payable in respect of the acquisition of Admiral Insurance Services Limited in 1999. This was settled during the year
at a discount of £1.4m, and goodwill has been revalued accordingly. 

27

              
              
              
              
              
              
              
              
              
              
              
              
Notes (continued)

10.

Investments in group undertakings

Shares in group undertakings

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002
Company
Cost
£000

2001
Company
Cost
£000

92,302

80,702

A £1.4m decrease has been included in the cost of the investment in Admiral Insurance Services Limited. This is due
to  the  adjustment  to  the  calculation  of  the  fair  value  of  the  consideration  paid  for  the  Company  following  the
settlement of the deferred element of the consideration during the year. Refer to note 9 for further detail.

The Company’s principal subsidiaries (all of whom are 100% owned) are as follows:

Country of
incorporation

Class of
shares held

Principal activity

Held directly
or indirectly

Admiral Insurance Services Limited

England and Wales Ordinary

Able Insurance Services Limited
Admiral Insurance (Gibraltar) Limited
Admiral Syndicate Management Limited

England and Wales Ordinary
Ordinary
Gibraltar 
England and Wales Ordinary

Admiral Syndicate Limited

England and Wales Ordinary

Confused.com Limited
Inspop.com Limited

England and Wales Ordinary
England and Wales Ordinary

Service company to
Lloyd’s Syndicate
Intermediary 
Insurance company
Lloyd’s managing
agency
Lloyd’s corporate
Capital vehicle
Non trading
Internet services

Directly

Directly
Directly
Directly

Directly

Indirectly
Directly

11.

Group structure

During the year, the Group incorporated a company in Gibraltar, Admiral Insurance (Gibraltar) Limited (“AIGL”)
with  a  share  capital  subscription  of  £13m.  This  company  will  underwrite  the  Group  share  of  the  motor  insurance
business generated from January 2003. AIGL received a license to do so from the Financial Services Commission in
Gibraltar during November 2002.

12.

Other financial investments

Group

Historic cost at Market value at
31 December
2002
£000

31 December 
2002
£000

Historic cost at
31 December
2001
£000

Market value at
31 December
2001
£000

Debt  securities  and  other  fixed 

income

securities

Deposits with credit institutions

91,141

20,778

90,099

20,778

67,320

27,668

66,244

27,668

111,919

110,877

94,988

93,912

28

              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

13.

Tangible fixed assets

Group

Cost
At 1 January 2002
Additions
Disposals

Improvements
to short
leasehold
buildings
£000

1,566
36
-

Computer
equipment
and
software
£000

12,794
2,562
(356)

Office
equipment

Furniture
and fittings

Motor
vehicles

Total   

£000

2,588
163
-

£000

1,526
40
(3)

£000

£000

3
7
-

18,477
2,808
(359)

At 31 December 2002

1,602

15,000

2,751

1,563

10

20,926

Depreciation
At 1 January 2002
Charge for the year
Disposals

973
236
-

7,881
2,110
(12)

1,309
423
-

1,051
271
-

At 31 December 2002

1,209

9,979

1,732

1,322

Net book amount
At 31 December 2002

At 31 December 2001

393

593

5,021

1,019

4,913

1,279

241

475

Net book amounts for the group include the following amounts related to leased assets:

Computer equipment and software
Office equipment
Furniture and fittings

2
1
-

3

7

1

11,216
3,041
(12)

14,245

6,681

7,261

2001
£000

2,201
52
161

2,414

2002
£000

3,438
140
64

3,642

The Company does not hold any fixed assets other than investments in subsidiaries as set out in note 10.

14.

Debtors arising out of direct insurance operations

Amounts owed by policyholders
Commissions due

Company
2002
£000

-
-

-

Group
2002
£000

68,234
751

Company
2001
£000

                   -
 -

Group
2001
£000

70,200
950

68,985

                   - 

      71,150

29

              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

15.

Other creditors including taxation and social security

Amounts due, falling within one year:
Corporation tax payable
Other tax and social security
Finance leases
Other
Amounts owed to group companies

Amounts due, falling after one year:
Finance leases

16.

Accruals and deferred income

Amounts due, falling within one year:
Premiums booked relating to the following year
Claims handling expenses
Motor Insurers’ Bureau
Deferred income
Other

Amounts due, falling after one year:
Claims handling expenses
Deferred consideration (see note below)
Employee Share Trust
Deferred income

Company
2002
£000

-
-
-
459
-

Group
2002
£000

4,060
1,148
1,418
9,134
-

459

15,760

Company
2001
£000

-
-
-
-
3,586

3,586

Company
2002
£000

Group
2002
£000

Company
2001
£000

-

2,343

-

Company
2002
£000

-
-
-
-
240

240

Group
2002
£000

11,417
4,267
6,517
3,472
325

25,998

Company
2002

Group
2002

-
-
-
-

-

759
-
4,839
120

5,718

Company
2001
£000

-
-
-
-
139

139

Company
2001
£000

-
17,100
-
-

Group
2001
£000

5,543
3,323
1,559
12,846
-

23,271

Group
2001
£000

2,789

Group
2001
£000

10,850
3,438
6,351
2,747
5,393

28,779

Group
2001
£000

836
17,100
1,736
300

17,100

19,972

30

As discussed in note 10, the deferred consideration was settled during the year.

              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
Notes (continued)

17.

Provision for deferred tax 

Group

Balance at 1 January
Movement in period, being charge to profit and loss account

Balance at 31 December 2002

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002
£000

-
3,420

3,420

2001
£000

-
-

-

At the year end, there was an unprovided deferred tax asset of £1,222,000 (2001: £2,854,000). 

The net balance provided at the end of the current year is made up of a gross deferred tax liability of £3,698,000
relating  to  the  tax  treatment  of  Lloyd’s  Syndicates,  and  a  deferred  tax  asset  of  £278,000  in  respect  of  capital
allowance related timing differences. 

There was no deferred tax asset or liability provided in the Company accounts. There was an unprovided  asset  of
£176,000 (2001: £353,000) relating to carried forward losses at the year end.

18.

Loans

During the year, the Company undertook a significant refinancing exercise, which resulted in the repayment of all
loan notes that were previously in existence. In place of these liabilities, on 1 October 2002 the Company  entered
into a £50m facility with Lloyds TSB and Bank of Scotland.

The facility consists of a £40m term loan, along with a £10m revolving credit facility. The term loan is to be repaid
according to a set repayment schedule over six years from October 2002.

Interest is charged on amounts drawn down under the facility based on three elements:

a)  LIBOR

b)  A margin – as set out in the facility agreement, varying between 1.25% and 2.25%

c)  A “mandatory costs” contribution – currently around 0.01%

Accrued interest is paid off at the end of interest periods selected by the Company. It is envisaged that these periods
will be of three month duration on an ongoing basis. 

Security  granted  in  respect  of  the  facility  is  in  the  form  of  fixed  and  floating  charges  over  most  Group  assets
(excluding assets subject to regulatory restriction) and charges over the shares in some subsidiary companies. 

Amounts outstanding (including accrued interest) at 31 December were as follows:

Repayable:

Within one year
Two to five years
Greater than five years

2002
£000

2,839
28,000
17,000

47,839

2001
£000

16,670
45,697
-

62,367

31

                
                
                
                
              
               
              
               
Notes (continued)

19.

Technical provisions & estimation techniques

2002

Claims outstanding
Unearned premiums

At end of year

2001

Claims outstanding
Unearned premiums

At end of year

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Gross
£000

Reinsurance
£000

124,478
30,645

53,407
-

Net
£000

71,071
30,645

155,123

53,407

101,716

Gross
£000

Reinsurance
£000

115,386
93,109

59,857
46,555

Net
£000

55,529
46,554

208,495

106,412

102,083

Analysis of claims reserves movements:

2002

Claims reserve brought forward
Provision movement – current accident year
Releases of prior year provisions – 2000 accident year
   2001 accident year

Gross
£000

Reinsurance
£000

115,386
26,448
(6,844)
(10,512)

59,857
2,228
(3,422)
(5,256)

Net
£000

55,529
24,220
(3,422)
(5,256)

Claims reserve carried forward

124,478

53,407

71,071

2001

Claims reserve brought forward
Provision movement – current accident year
Releases of prior year provisions – 2000 accident year

Gross
£000

Reinsurance
£000

48,895
74,337
(7,846)

24,447
39,333
(3,923)

Net
£000

24,448
35,004
(3,923)

Claims reserve carried forward

115,386

59,857

55,529

32

              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

19. 

Technical provisions & estimation techniques (continued)

Estimation Techniques 

Estimation is necessary to:

a) predict the final claims costs arising from policies already written, and

b) determine the price to be quoted for new business so as to maximise future returns

Accurate estimation of final claims costs requires forecasts of claims which have not yet occurred, and also the likely
final outcome of those which have been reported, but are not yet settled

Analyses of claims by development month is key in forecasting claims not yet arisen, ie by comparing the frequency
of  claims  observed  for  the  current  underwriting  year  with  that  for  previous  underwriting  years  at  the  same
development  month.    These  contribute  to  actuarial  projections  of  the  final  outcome,  which  take  account  also  of
external market conditions 

The  best  early  estimates  of  final  claim  size  are  obtained  by  the  accurate  setting  of  claim  reserves  by  claims  staff.
These  reserves  are  based  upon  previous  final  outcomes  of  claims  of  similar  type,  and  also,  especially  for  injury
claims, upon a knowledge of current judicial decisions.  

Historic  claim  triangles  –  where  monthly  changes  observed  in  claim  costs  for  claims  reported  some  months
previously are assumed to apply to claims currently being reported – are also used to estimate final claim costs and
loss ratios, although the main emphasis is on the accurate setting of reserves noted above. 

To  maximise  future  returns  it  is  most  important  to  set  an  appropriate  price,  which  tends  to  attract  profitable  and
discourage  loss  making  business.  For  this,  there  are  in  place  statistical  pricing  models,  which  analyse  the  historic
claims costs arising from segments of the business, and adjust the prices where costs have been out of line with the
premiums.  Multivariate techniques are used which take account of all the rating factors together, which determine
the correct risk for each business segment, if necessary by individual claim type.

The claims provisions are subject to annual independent review by external actuaries.  

20.

Called up share capital

Authorised
5,970,000 / 6,000,000 A ordinary shares of 10p each
2,000,000 B ordinary shares of 10p each
2,000,000 C ordinary shares of 10p each
29,836 D ordinary shares of 10p each
20,164 E ordinary shares of 10p each

2002
£000

597
200
200
3
2

2001
£000

600
200
200
-
-

1,002

1,000

33

              
              
              
              
Notes (continued)

20.

Called up share capital (continued)

Issued, called up and fully paid
132,488 / 162,324 A ordinary shares of 10p each
60,176 B ordinary shares of 10p each
12,042 / 11,170 C ordinary shares of 10p each
29,836 D ordinary shares of 10p each
20,164 E ordinary shares of 10p each

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002
£000

13
6
1
3
2

25

2001
£000

16
6
1
-
-

23

During the year, the Group allocated 872 fully paid up C ordinary shares of 10p each, and 20,164 fully paid up E
ordinary shares of 10p each. Total consideration in respect of these issues was £15,747,920. 

Further, 29,836 issued A ordinary shares were converted into the same number of new D ordinary shares.

Rights of shares

In  the  event  of  a  winding  up  of  the  Company  or  other  return  of  capital,  the  assets  of  the  Company  available  for
distribution to shareholders will be distributed amongst the holders of the ordinary shares pari passu, as if they were
all  shares  of  the  same  class.  This  is  provided  that,  after  the  distribution  of  the  first  £500m  of  such  balance,  the
Deferred Shares (as defined in the Company'’ Articles of Association) (if any) shall be entitled to receive an amount
equal to the nominal value of such Deferred Shares. Any payment made to the holders of shares of a particular class
shall be made in proportion to the numbers of shares of the relevant class held by each of them. 

Immediately prior to a Sale or Listing (a “Conversion Date”), 61,552 A ordinary shares, 13,861 D ordinary shares
and 9,368 E ordinary shares shall convert into the same number of fully paid Deferred Shares (“The Conversion”)
which have limited rights.

21.

Movements on shareholders funds

Group
At 1 January 2002 
Issue of share capital
Retained profit for the financial year

At 31 December 2002

Share Capital

£’000

23
2
-

25

Share
Premium
£’000

Profit and
loss account
£’000

-
15,746
-

22,245
-
30,937

Total

£’000

22,268
15,748
30,937

15,746

53,182

68,953

34

              
              
              
              
 
              
              
              
              
 
              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Share Capital

£’000

23
2
-

25

Share
Premium
£’000

Profit and
loss account
£’000

-
15,746
-

36,789
-
21,210

Total

£’000

36,812
15,748
21,210

15,746

57,999

73,770

Notes (continued)

21.

Movements on shareholders funds (continued)

Company
At 1 January 2002
Issue of share capital
Retained profit for the financial year

At 31 December 2002

22.

Commitments

Annual commitments of the group under non-cancellable operating leases are as follows:

Operating leases which expire:

Within one year
In the second to fifth years inclusive
Over five years  

2002

2001

Land and
buildings
£’000

Other

£’000

Land and
buildings
£’000

Other

£’000

-
1,506
-

1,506

-
-
-

-

-
1,506
-

1,506

-
-
-

-

At  the  year-end,  the  Group  had  contracted  to  spend  around  £335,000  on  fixed  assets  over  2003  and  2004  (2001:
£500,000 over three years). The Company itself does not hold tangible fixed assets, and was not committed to any
expenditure after 31 December 2002.

23.

Contingent liabilities

The Group had no contingent liabilities at the year-end, other than those arising out of insurance contracts, and other
agreements entered into in the normal course of business.

35

              
              
              
              
 
              
              
              
              
              
              
              
              
 
              
              
              
              
Notes (continued)

24.

Cash flow statement

Reconciliation of operating profit to net cash inflow from operating activities

Operating profit 
Add back:  
  Depreciation charge 
  Amortisation charge
  Unrealised losses on investments 
Loss on disposal of tangible fixed assets
Change in gross technical provisions 
Change in reinsurers’ share of technical provisions 
Change in debtors and prepayments
Change in creditors excluding tax and social security  
Change in tax and social security creditor

Admiral Group Limited
Directors’ report and financial statements
31 December 2002

2002
£000

2001
£000

46,574

31,266

3,041
4,285
1,042
166
(53,372)
53,005
15,593
10,133
(2,175)

2,409
4,358
1,076
2
91,988
(48,159)
(6,072)
16,931
(5,588)

Net cash inflow from operating activities 

78,292

88,211

25.

Employee Share Trust

During 2000 the Group established an Employee Share Trust, under which 14,706 C ordinary shares are to be made
available  to  a  trust  in  which  the  Group’s  employees  are  allocated  units.  These  shares  will  be  issued  to  Group
employees on the earlier of a sale or flotation of the Company’s shares.  Awards for participation in the scheme are
made annually by the trustees of the Group’s Employee Share Trust. 

The  Group  is  making  provision  for  the  costs  of  making  the  shares  available  under  the  terms  of  the  trust,  and  is
spreading the cost of doing this over the period leading up to the date at which the directors estimate the awards will
be made. Details of the charge for the current and preceding years are shown in note 6.

26.

Related Party Transactions

The following related party transaction took place during the year:

Settlement of outstanding loan notes:

As discussed in note 18, during 2002 the Company settled the loan notes which had been outstanding, and replaced
these with a new commercial loan facility. 

Three of the Company’s directors were  loan  note  holders,  along  with  one  of  the  director’s  spouse.    In  addition,  a
number of the Group’s major shareholders also received final settlements in respect of their indebtedness.  The final
repayments made to each are set out below:

36

              
              
              
              
Admiral Group Limited
Directors’ report and financial statements
31 December 2002

Notes (continued)

26.

Related Party Transactions (continued)

Barclays Industrial Development Limited
Barclays Private Equity PVLP Limited Partnership
Brockbank Underwriting Limited 
Brockbank Syndicate Management Limited
H A Engelhardt
D G Stevens **
A C Probert
Others, including Admiral staff

Loan
capital
£000

9,993
9,993
3,270
18,532
4,709
2,354
589
1,533

Accrued
interest *
£000 

Total
payment
£000

1,756
1,756
575
2,608
662
331
83
174

11,749
11,749
3,845
21,140
5,371
2,685
672
1,707

* 
** 

 Net of income tax deduction where payment is to an individual
Includes repayments made to Mr Stevens’ spouse

The rate of interest accruing on the above loan notes was 6%. There are no further amounts due either to, or from,
any directors, or to or from any of the Barclays entities at the end of 2002.

Furthermore, the deferred consideration which was payable as part of the Management Buyout deal was also settled
as part of the same transaction. £15.7m was paid to Brockbank entities named above. No further amounts are due
relating to the MBO. 

37