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AIA Group Limited

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FY2023 Annual Report · AIA Group Limited
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AIA GROUP LIMITED
友邦保險控股有限公司  

STOCK CODES
1299 
81299 

(HKD COUNTER)
(RMB COUNTER)

LEADING  
OUR
INDUSTRY 

ANNUAL  
REPORT
2023

OUR PURPOSE  
IS TO HELP  
PEOPLE LIVE 

HEALTHIER, 
LONGER, 
BETTER 
LIVES.

ABOUT AIA

AIA Group Limited and its subsidiaries 
(collectively “AIA” or the “Group”) 
comprise the largest independent publicly 
listed pan-Asian life insurance group.  
It has a presence in 18 markets –  
wholly-owned branches and subsidiaries 
in Mainland China, Hong Kong SAR(1), 
Thailand, Singapore, Malaysia, Australia, 
Cambodia, Indonesia, Myanmar,  
New Zealand, the Philippines,  
South Korea, Sri Lanka, Taiwan (China), 
Vietnam, Brunei and Macau SAR(2),  
and a 49 per cent joint venture in India.  
In addition, AIA has a 24.99 per cent 
shareholding in China Post Life Insurance 
Co., Ltd.

The business that is now AIA was first 
established in Shanghai more than a 
century ago in 1919. It is a market leader 
in Asia (ex-Japan) based on life insurance 
premiums and holds leading positions 
across the majority of its markets. It had 
total assets of US$286 billion as of  
31 December 2023.

AIA meets the long-term savings and 
protection needs of individuals by offering 
a range of products and services 
including life insurance, accident and 
health insurance and savings plans. The 
Group also provides employee benefits, 
credit life and pension services to 
corporate clients. Through an extensive 
network of agents, partners and 
employees across Asia, AIA serves the 
holders of more than 42 million individual 
policies and over 18 million participating 
members of group insurance schemes.

AIA Group Limited is listed on the Main 
Board of The Stock Exchange of Hong 
Kong Limited under the stock codes 
“1299” for HKD counter and “81299” for 
RMB counter with American Depositary 
Receipts (Level 1) traded on the 
over-the-counter market under the ticker 
symbol “AAGIY”.

Notes: 

(1)  Hong Kong SAR refers to the Hong Kong Special Administrative Region. 

(2)  Macau SAR refers to the Macau Special Administrative Region. 

(3)  Explanations of certain terms and abbreviations used in this report are set forth in the Glossary.

 
 
AIA AT-A-GLANCE

THE LARGEST 
LISTED COMPANY 
ON THE  
HONG KONG 
STOCK EXCHANGE 
which is incorporated  
and headquartered  
in Hong Kong(1)

A LEADING  
LIFE INSURER IN 
THE WORLD
by market capitalisation(1)

PRESENT IN 
18 MARKETS AND 
100% FOCUSED 
ON ASIA

NO.1  
WORLDWIDE FOR  
MDRT REGISTERED  
MEMBERS
The only multinational 
company to top the table for
NINE CONSECUTIVE 
YEARS

Serving the holders of  
more than
42 MILLION
individual policies and 
over 
18 MILLION 
participating members of 
group insurance schemes

Provides protection with total 
sum assured of over
US$2 TRILLION
to people across Asia

Benefits and claims of
US$21 BILLION  
in 2023, which is an 
increase of US$2 billion  
on a comparable basis(2)

Notes: 

(1)  As at 31 December 2023.

(2)  The benefits and claims for 2023 included unit-linked contracts under IFRS 17. The benefits and claims for 2022 were US$19 billion on a comparable basis.

002

AIA GROUP LIMITED  
  
“DIGITAL INSURER 
OF THE YEAR”
by InsuranceAsia News for three 
consecutive years 

Received the
GALLUP EXCEPTIONAL 
WORKPLACE AWARD
for two consecutive years

Named as one of the
2023 MOST 
VALUABLE GLOBAL 
BRANDS 
by Kantar BrandZ

CONTENTS

OVERVIEW
010  Financial Highlights

012  Chairman’s Statement

015  Group Chief Executive and  

President’s Report

FINANCIAL AND OPERATING 
REVIEW
023  Group Chief Financial Officer’s Review
050  Business Review
067  Regulatory and International 

Developments
069  Risk Management
076  Our People and Culture

CORPORATE GOVERNANCE
081  Statement of Directors’ Responsibilities
082  Board of Directors
092  Executive Committee
097  Report of the Directors
110  Corporate Governance Report
128  Remuneration Report

FINANCIAL STATEMENTS
149 
Independent Auditor’s Report
156  Consolidated Income Statement
157  Consolidated Statement of 
Comprehensive Income

158  Consolidated Statement of Financial 

Position

160  Consolidated Statement of Changes in 

Equity

162  Consolidated Statement of Cash Flows
164  Notes to the Consolidated Financial 
Statements and Material Accounting 
Policy Information
Independent Auditor’s Report on the  
Supplementary Embedded Value 
Information

325 

329  Supplementary Embedded Value 

Information

ADDITIONAL INFORMATION
356 
Information for Shareholders
359  Corporate Information
360  Glossary

003

ANNUAL REPORT 20232023 

HIGHLIGHTS

AIA LEADS  
OUR INDUSTRY WITH…

004

AIA GROUP LIMITEDMULTIPLE GROWTH ENGINES AND  
UNMATCHED FINANCIAL FLEXIBILITY

MAINLAND CHINA

AIA China opened a new 
provincial branch in Henan, 
upgraded our Shijiazhuang 
licence to cover all of Hebei 
province and received 
regulatory approvals to begin 
preparations for expansion into 
more cities in Hubei and 
Sichuan. AIA China also opened 
the AIA Grand Theatre and 
acquired the AIA Financial 
Centre in Shanghai, the largest 
real estate acquisition under 
the Group to date.

Henan Branch Opening

AIA Wealth Management Centre

HONG KONG

AIA Hong Kong launched the 
AIA Wealth Management Centre 
and AIA Alta Wellness Haven,  
a first(1) for the Hong Kong 
insurance industry, offering 
integrated health and wealth 
management services 
alongside exclusive lifestyle 
privileges and experiences for 
our customers. 

AIA Grand Theatre in the North Bund, Shanghai

AIA Alta Wellness Haven

ASEAN

AIA is ranked the number one 
life and private health insurer in 
ASEAN(2), a key growth engine 
for the Group. Our largest 
ASEAN business is in Thailand 
where we celebrated our 85th 
anniversary in the country and 
launched the AIA East Gateway, 
a real estate investment in 
Bangkok. 

AIA East Gateway

INDIA

Our joint venture Tata AIA Life is 
the third largest private life 
insurer(3) and the number one 
retail protection player(4) in 
India.

SUPERIOR SHAREHOLDER RETURNS

AIA has returned US$7.2 billion(5) to shareholders through our ongoing share buy-back programme of up 
to US$10 billion. Our active approach to capital management has enabled us to return excess capital to 
shareholders through our share buy-back programme, while maintaining a prudent, sustainable and 
progressive dividend policy. AIA’s sound financial discipline, honed over many years, ensures that today, 
we retain the flexibility to capture the full economics of growth in the region.

Notes: 

(1)  As at 1 August 2023, compared with services provided by Hong Kong major insurance companies.

(2) 

In aggregate across six markets (Thailand, Singapore, Malaysia, Vietnam, Indonesia and the Philippines) by  
annualised new premiums based on latest available regulatory data. 

(3) 

Individual weighted new business premiums of private life insurers for 2023 (January to December 2023). 

(4)  Among private life insurers, based on retail sum assured for 2023 (January to December 2023).

(5)  As at 31 December 2023.

005

ANNUAL REPORT 20232023 HIGHLIGHTS

UNRIVALLED DISTRIBUTION AND WORLD-CLASS 
TECHNOLOGY, DIGITAL AND ANALYTICS

PREMIER AGENCY 

AIA’s differentiated 
Premier Agency is a 
core competitive 
advantage. AIA was named the 
number one MDRT 
multinational company globally 
for the ninth consecutive year in 
2023 and we were also number 
one in Mainland China, Hong 
Kong, ASEAN and India. 

STRATEGIC 
PARTNERSHIPS

AIA’s extensive network of 
market-leading strategic 
distribution partners extends our 
reach to engage hundreds of 
millions of potential customers 
across Asia. Our long-term 
strategic partnerships with 
leading banks are a key 
competitive advantage for AIA:

MORE THAN 

60 MILLION

BANK CUSTOMERS IN ASEAN 

MORE THAN 

2 MILLION 

BANK CUSTOMERS IN HONG KONG

MORE THAN

5 MILLION

AFFLUENT AND HIGH NET WORTH CUSTOMERS 
IN MAINLAND CHINA 

MORE THAN 

200 MILLION

BANK CUSTOMERS IN INDIA

TECHNOLOGY, DIGITAL 
AND ANALYTICS

AIA has made significant, 
targeted investments over the 
past three years to accelerate 
our transformation into a 
customer-driven, world-class 
and digitally-enabled insurer:

90% 

CLOUD ADOPTION(1), WELL AHEAD OF GLOBAL 
FINANCIAL SERVICES AND INSURANCE 
INDUSTRY AVERAGE LEVELS

85% 

END-TO-END STRAIGHT-THROUGH PROCESSING 
WITH NO HUMAN INTERVENTION(1)

MORE THAN  

20 MILLION 

EXISTING AND PROSPECTIVE CUSTOMERS 
ENGAGE WITH AIA DIGITALLY

94% 

CUSTOMER SUBMISSIONS WERE DIGITAL(1)

HIGH-
PERFORMING 
PEOPLE

AIA appointed three new 
Independent Non-executive 
Directors, including Ms. Mari 
Elka Pangestu, Mr. Ong Chong 
Tee and Ms. Nor Shamsiah 
Mohd Yunus, bringing a wealth 
of international experience 
across a range of subjects to 
the Board of AIA Group Limited.

AIA also appointed Dr. Kelvin 
Loh as Group Chief Healthcare 

Officer for the execution of 
AIA’s Integrated Health Strategy 
as well as AIA’s health-related 
businesses. 

In 2023, AIA received the Gallup 
Exceptional Workplace Award 
for the second year, an accolade 
that celebrates companies that 
have a highly engaged 
workforce and a performance-
oriented culture.

Note: 

(1) 

In December 2023.

006

AIA GROUP LIMITEDENVIRONMENTAL, SOCIAL AND 
GOVERNANCE (ESG)

AIA published our first Climate 
Transition Plan, which sets out 
a clear implementation 
roadmap to achieve our near-
term climate targets and 
integrate climate considerations 
into our core business, 
supporting our path towards 
net-zero emissions by 2050.

AIA also became the first 
pan-Asian life and health 
insurer to have our near-term 
emissions reduction targets 
validated by the Science Based 
Targets initiative, a global body 
enabling businesses to set 
ambitious emissions reduction 
targets in line with the latest 
climate science.

AIA’s global ESG leadership and 
efforts earned positive 
recognition in 2023, including 
being “ESG Industry Top Rated” 
and “ESG Regional Top Rated” 
for three consecutive years by 
Sustainalytics, a global leader 
in ESG and Corporate 
Governance research and 
ratings.

    AND  
SCALABLE AND

POSITIVE IMPACT
        ON COMMUNITIES... 

007

ANNUAL REPORT 2023PURPOSE
IN ACTION

As the largest pan-Asian life and health insurer, we recognise the scale of 
the positive impact we can make to create a healthier, more sustainable 
future for Asia. In 2023, we delivered our Purpose through a range of 
community activities across 18 markets to inspire, educate and engage 
people to live Healthier, Longer,  
Better Lives. 

AIA VITALITY

is a science-backed wellness 
programme that provides 
participants with the knowledge, 
tools and motivation to help them 
achieve their personal health 
goals. 

AROUND

60%

OF OUR NEW CUSTOMERS ARE ADDING  
AIA VITALITY TO THEIR POLICIES WHEN  
GIVEN THE OPTION TO DO SO  

AVAILABLE IN

12 MARKETS

LAUNCHED IN VIETNAM IN 2023 

CELEBRATED

10th

ANNIVERSARY IN SINGAPORE 

AIA ONE BILLION

is our bold ambition to engage one 
billion people to live Healthier, 
Longer, Better Lives by 2030.  

ROLLED OUT IN 

18 MARKETS

OVER

4 in 10

ASIANS SURVEYED WERE INSPIRED BY AIA 
INITIATIVES TO IMPROVE HEALTHY LIVING(1)

ENGAGED

387 MILLION

PEOPLE BY THE END OF 2023

AIA VOICES

is a platform for thought leaders to 
educate, motivate and inspire people 
to make positive behavioural 
changes on their health and 
wellness journey.

33 MILLION

ENGAGEMENTS IN TOTAL BY THE END OF 2023

008

Note: 

(1)  Based on Kantar Brand Power Monitor Research for the period of July to December 2023. 

AIA GROUP LIMITEDAIA HEALTHIEST 
SCHOOLS

encourages healthy living habits 
among students aged five to 16 by 
promoting healthy eating, active 
lifestyles, mental well-being, as well 
as health and sustainability in 
schools. 

AIA’S 
PARTNERSHIP 
WITH  
TOTTENHAM 
HOTSPUR 

has been a powerful vehicle to 
deepen engagement with 
communities across the region. 

LAUNCHED IN

4 MARKETS

IN 2022/23 – AUSTRALIA, 
HONG KONG, THAILAND AND VIETNAM

EXPANDED TO

6 MARKETS

IN 2023/24, ADDING MALAYSIA AND 
INDONESIA IN THE SECOND YEAR 

744 

SCHOOLS PARTICIPATED  
IN THE PROGRAMME 

MORE THAN

 110

ENTRIES RECEIVED FOR OUR  
LOCAL AND REGIONAL COMPETITIONS 
IN THE FIRST YEAR

OVER

26,000

CHILDREN AND ADULTS ATTENDED SESSIONS 
CONDUCTED BY OUR SPURS COACHES IN 2023

OVER 

63,000

LEADS GENERATED FROM SPURS ACTIVITIES 
IN 2023

AIA SCHOLARSHIPS

supported 100 university students  
in Hong Kong for the third year as part of our

US$100 MILLION

scholarship pledge in 2020.

009

ANNUAL REPORT 2023OVERVIEW

2023 RESULTS AT-A-GLANCE

VALUE OF NEW BUSINESS(1)

ANNUALISED NEW PREMIUMS(2)

US$ MILLIONS

US$ MILLIONS

7,650

6,585

5,219

5,647

5,407

4,154

4,034

3,366

3,092

2,765

4,500

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

8,000

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

2019

2020

2021

2022

2023

2019

2020

2021

2022

2023

OPERATING PROFIT AFTER TAX(3)(7)

TOTAL WEIGHTED PREMIUM INCOME(4)

US$ MILLIONS

US$ MILLIONS

34,002

35,408

36,859

36,176

37,939

5,689

5,942

6,409

6,421

6,213

7,000

6,000

5,000

4,000

3,000

2,000

1,000

0

40,000

35,000

30,000

25,000

20,000

15,000

10,000

5,000

0

2019

2020

2021

2022

2023

2019

2020

2021

2022

2023

EV EQUITY(5)

US$ MILLIONS

TOTAL ASSETS AND TOTAL LIABILITIES(7)

US$ BILLIONS

75,001

71,202

70,153

67,185

63,905

340

326

284

229

262

279

270

286

245

225

350

300

250

200

150

100

50

0

2019

2020

2021

2022

2023

2019

2020

2021

2022

2023

TOTAL ASSETS         TOTAL LIABILITIES

80,000

70,000

60,000

50,000

40,000

30,000

20,000

10,000

0

010

AIA GROUP LIMITEDOVERVIEW

2023 BREAKDOWN BY MARKET SEGMENT

VALUE OF NEW BUSINESS(1)(6)

ANNUALISED NEW PREMIUMS(2)

7%

9%

17%

10%

24%

18%

26%

6%

8%

33%

10%

32%

OPERATING PROFIT AFTER TAX(3)

TOTAL WEIGHTED PREMIUM INCOME(4)

9%

5%

25%

11%

15%

35%

18%

23%

7%

10%

30%

12%

MAINLAND CHINA                  HONG KONG                  THAILAND                  SINGAPORE                  MALAYSIA                  OTHER MARKETS(8)

Notes:
(1)  Value of new business (VONB) is the present value, measured at the 
point of sale, of projected after-tax statutory profits emerging in the 
future from new business sold in the period less the cost of holding 
the required capital in excess of regulatory reserves to support this 
business.

(2)  Annualised new premiums (ANP) is a measure of new business 

activity that is calculated as the sum of 100 per cent of annualised 
first year premiums and 10 per cent of single premiums, before 
reinsurance ceded.

(3)  Operating profit after tax (OPAT) is shown after non-controlling 

interests.

(4)  Total weighted premium income (TWPI) consists of 100 per cent of 
renewal premiums, 100 per cent of first year premiums and 10 per 
cent of single premiums, before reinsurance ceded.

(5)  Embedded value (EV) is an actuarially determined estimate of the 

economic value of a life insurance business based on a particular set 
of assumptions as to future experience, excluding any economic 
value attributable to future new business. EV Equity is the total of 
embedded value, goodwill and other intangible assets, after allowing 
for taxes.

(6)  Based on local statutory basis, before unallocated Group Office 
expenses and deduction of the amount attributable to non-
controlling interests.

(7)  From 2022 onwards, the financial information is presented after the 

adoption of IFRS 9 and IFRS 17, and amendment to IAS 16, unless 
otherwise stated. The financial information for 2021 and prior 
periods are presented before the above-mentioned change.

(8)  ANP and VONB for Other Markets include the results from our 49 per 
cent shareholding in Tata AIA Life Insurance Company Limited (Tata 
AIA Life). ANP and VONB do not include any contribution from our 
24.99 per cent shareholding in China Post Life Insurance Co., Ltd. 
(China Post Life). The IFRS results of Tata AIA Life and China Post 
Life are accounted for using the equity method. The results of Tata 
AIA Life and China Post Life are accounted for on a one-quarter-lag 
basis in AIA’s consolidated results. The results of China Post Life 
starting from the completion of the investment on 11 January 2022 
are accounted for in AIA’s consolidated results. For clarity, TWPI 
does not include any contribution from Tata AIA Life and China Post 
Life.

011

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCHAIRMAN’S STATEMENT

Mr. Edmund Sze-Wing Tse
Independent Non-executive  
Chairman

It gives me great pleasure to report that 2023 was a very successful year of  
growth and progress at AIA. The consistent execution of our strategy by our 
leading pan-Asian businesses has delivered a return to very strong profitable 
new  business  growth  and  substantial  capital  returns  to  shareholders.  AIA’s 
unparalleled  competitive  advantages,  scale  and  diversity  across  the  region 
give me great confidence in our ability to create value for all our stakeholders 
well into the future.

012

AIA GROUP LIMITEDOVERVIEWThe  significant  investments  we  have  made  over  the  last  few  years  to  reinforce  our  technology,  capabilities  and 
business  strengths  while  executing  our  growth  strategy,  resulted  in  another  very  strong  operating  performance. 
Value of new business (VONB) increased by 33 per cent to US$4,034 million with double-digit growth across 10  
of our markets and all distribution channels.

Profitable new business growth also helped drive an increase in EV operating profit of 37 per cent per share. EV 
Equity grew by 7 per cent to US$76,083 million before the payment of shareholder dividends of US$2,293 million 
and the additional US$3,637 million return of capital to shareholders through our share buy-back programme. Net  
of these items, EV Equity was US$70,153 million, up by 2 per cent on a per share basis.

Our  consistent  financial  discipline  and  focus  on  growing  AIA’s  high-quality  in-force  business  supported  an  
increase  in  both  underlying  free  surplus  generation  (UFSG)  and  operating  profit  after  tax  (OPAT)  per  share.  The 
Group’s  financial  position  remained  robust  as  free  surplus  grew  by  25  per  cent  to  US$22,259  million,  before  the 
deduction of US$5,930 million for shareholder dividends and share buy-back. Net of these items, free surplus was 
US$16,329 million.

AIA’s share buy-back programme of up to US$10 billion is ongoing and strong free surplus generation has enabled 
us  to  also  increase  returns  to  shareholders  through  progressive  dividends.  The  board  of  Directors  (Board)  has 
recommended a final dividend of 119.07 Hong Kong cents per share, which is an increase of 5 per cent, reflecting 
the  strength  of  our  financial  performance  and  the  Board’s  continued  confidence  in  the  future  prospects  of  the  
Group. This  brings  the  total  dividend  for  2023  to  161.36  Hong  Kong  cents  per  share,  following  AIA’s  established 
prudent,  sustainable  and  progressive  dividend  policy,  allowing  for  future  growth  opportunities  and  the  financial 
flexibility of the Group.

The  Board  is  confident  about  the  significant  long-term  potential  for  AIA’s  growth  in  Asia.  The  fundamental  
drivers  for  the  life  and  health  insurance  industry  in  the  region  are  underpinned  by  powerful  social,  economic  
and demographic trends that not only create increasing wealth but, importantly, underscore a persistent need to 
preserve and protect incomes to withstand uncertain times. At the same time, rapid growth in health expenditure 
in  AIA’s  markets  is  generating  an  urgent  demand  for  more  effective  healthcare  services  that  improve  customer 
outcomes.

AIA has the right strategy and talent to address these evolving consumer demands. Powered by the transformation 
of our technology, digital and analytics capabilities, our integrated product ecosystems offer greater relevance in 
meeting an individual’s unique life goals. We continue to enhance the professionalism and reach of our distribution 
across  our  markets  to  leverage  these  capabilities,  so  that  we  can  provide  the  high-quality  advice  and  service  
needed  to  help  our  customers  navigate  both  good  times  and  life’s  complexities.  It  is  AIA’s  ability  to  combine  all  
of  our  competitive  advantages  for  the  benefit  of  all  our  stakeholders  that  continues  to  differentiate  us  from  our 
competitors.

I  am  enormously  proud  of  the  many  achievements  by  our  industry-leading  businesses  as  they  ensure  we  stay  
well  positioned  to  deliver  our  strategy.  All  credit  for  AIA’s  success  goes  to  our  dedicated  employees,  agents  and 
partners.  Our  colleagues  across  the  organisation  have  demonstrated  unwavering  professionalism  as  well  as  care  
for our communities. I am extremely grateful to every one of them.

013

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCHAIRMAN’S STATEMENT

It  is  also  a  great  pleasure  to  collaborate  with  each  of  the  distinguished  individuals  that  comprise  our  Board.  We  
share a deep commitment to promoting the highest standards of corporate governance and risk management. In 
2023, we were pleased to welcome Ms. Mari Elka Pangestu, Mr. Ong Chong Tee and Ms. Nor Shamsiah Mohd Yunus 
as  new  independent  non-executive  directors.  I  would  also  like  to  express  our  appreciation  for  Ms.  Swee-Lian Teo  
who retired from the AIA Group Limited Board after eight years. We remain ever grateful for her many contributions 
to the Group. All of our directors bring a wealth of relevant experience which supports the executive management  
in successfully navigating a complex and rapidly changing operating environment and ensuring the sustainability  
of our operations.

Sustainability  is  a  cornerstone  of  our  business,  not  just  because  of  the  multigenerational  nature  of  what  we  do, 
but because it paves the way for an even better future for those that come long after us. Through our Purpose of 
helping people live Healthier, Longer, Better Lives, we are committed to addressing material Environmental, Social 
and Governance (ESG) issues in the region.

The management of our investment portfolio is vital to achieving our ESG ambitions and we led the industry in fully  
divesting  from  directly-managed  listed  equity  and  fixed  income  exposures  to  coal  mining  and  coal-fired  power 
businesses. I am delighted that AIA published its inaugural Climate Transition Plan during the year, in support of 
our path towards net-zero emissions by 2050. AIA also became the first pan-Asian life and health insurer to have  
its near-term emissions reduction targets validated by the Science Based Targets initiative (SBTi), in line with the 
latest climate science.

We are committed to using our scale and influence to meaningfully support the economic and social development 
of the region. AIA’s ESG leadership is externally recognised by Sustainalytics, a global leader in ESG and Corporate 
Governance  research  and  ratings,  that  has  consistently  ranked  AIA  as  being  “ESG  Industry Top  Rated”,  and  “ESG 
Regional Top Rated” for three consecutive years.

As I look ahead, I am certain that AIA’s Operating Philosophy of “Doing the Right Thing, in the Right Way with the 
Right People… and the Right Results will come” is as relevant as it has ever been. The near-term geopolitical and 
macroeconomic uncertainty does not diminish the vast potential for our business. I am very grateful to our Group 
Chief  Executive  and  President,  Lee  Yuan  Siong,  and  his  team  for  their  outstanding  leadership  that  has  ensured  
AIA’s sustainable success. Of course, none of this would be possible without the ongoing trust that our customers  
and shareholders place in us every day. On behalf of the Board, thank you for your enduring support.

Edmund Sze-Wing Tse
Independent Non-executive Chairman
14 March 2024

Note:

Growth rates are shown on constant exchange rates as management believes this provides a clearer picture of the year-on-year performance of the underlying 
business.

014

AIA GROUP LIMITEDOVERVIEWOVERVIEW

GROUP CHIEF EXECUTIVE AND 
PRESIDENT’S REPORT

Mr. Lee Yuan Siong
Group Chief Executive  
and President

AIA’s  very  strong  profitable  new  business  growth  in  2023  with  increased 
underlying  free  surplus  generation  and  substantial  capital  returns  to 
shareholders demonstrates the enduring power of our unique competitive 
advantages. We have the ambition, scale and financial strength to capture 
the tremendous growth potential in the world’s most attractive region for 
life and health insurance.

015

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGROUP CHIEF EXECUTIVE AND PRESIDENT’S REPORT

As the largest pan-Asian life and health insurer, we are uniquely positioned to materially contribute to the economic 
and  social  development  of  the  region.  AIA’s  differentiated  operating  model  addresses  the  growing  and  evolving 
protection needs of Asia’s consumers through highly relevant and personalised products tailored to local markets. 
This  is  backed  by  high-quality  advice  from  our  leading  distribution  network  that  encompasses  a  world-class  
Premier  Agency  and  strategic  partnerships  that  complement  our  proprietary  channels  to  broaden  our  customer 
reach.

AIA’s  substantial  competitive  advantages  have  been  built  over  decades  and  keep  us  well  positioned  to  capture  
the  tremendous  opportunities  in  life  and  health  insurance  in  the  region.  Our  recent  significant  investments  in 
technology,  digital  and  analytics  have  accelerated  the  pace  of  innovation,  refining  the  insights  that  inform  our 
decision-making and strategic execution. While we hold leading positions in the majority of our markets, there is 
expansive headroom to grow in each of our operations.

Across Asia,  the  strong  impetus  for  our  businesses  arises  from  a  combination  of  growing  yet  ageing  populations  
that are increasingly wealthy and seeking higher standards of living. Consumer spending on healthcare is rapidly 
rising. At the same time, state-funded protections have proven insufficient to meet escalating demand, creating an 
urgent need for private sector solutions to bridge the divide.

AIA’s  clear  and  ambitious  strategy  aligns  our  scale,  position  and  influence  with  the  powerful  drivers  of  growth 
prevalent  in  the  region,  and  I  am  confident  that  our  focused  execution  will  create  value  for  many  years  to  come.  
Our financial discipline and focus on profitable new business growth translates into free surplus generation that,  
in turn, funds further capital investment in organic new business and value creation for shareholders.

Our  active  approach  to  capital  management  has  enabled  us  to  return  excess  capital  to  shareholders  through  
our  ongoing  share  buy-back  programme  of  up  to  US$10  billion,  while  maintaining  a  prudent,  sustainable  and 
progressive dividend policy. AIA’s sound financial discipline, honed over many years, ensures that today, we retain 
the flexibility to capture the full economics of growth in the region.

I have every confidence that our unwavering execution of AIA’s ambitious growth strategy will advance our position 
as  the  leading  pan-Asian  life  and  health  insurance  company.  We  are  steadfast  in  our  Purpose  of  helping  people  
live Healthier, Longer, Better Lives.

2023 PERFORMANCE HIGHLIGHTS

2023  was  a  strong  year  for  AIA  as  we  accomplished  a  return  to  growth  in  value  of  new  business  (VONB)  of  33 
per  cent  and  a  record  high  in  annualised  new  premiums.  Our  growth  was  broad-based  across  the  region  from  
our  industry-leading  businesses  with  10  of  our  markets  delivering  double-digit  VONB  increases.  Our  profitable 
growth also drove an increase in embedded value (EV) operating profit of 37 per cent per share, which led to an 
uplift  in  operating  return  on  EV  (operating  ROEV)  of  350  basis  points(1).  At  the  same  time,  we  returned  US$5.9  
billion through increased shareholder dividends and the ongoing share buy-back programme. AIA’s balance sheet 
remains  very  strong  with  an  increase  in  free  surplus  of  25  per  cent  before  capital  returns  to  shareholders  and  a 
Group Local Capital Summation Method (LCSM) coverage ratio(2) of 275 per cent on the GWS basis, well above the 
regulatory minimum requirement.

016

AIA GROUP LIMITEDOVERVIEWVALUE OF NEW BUSINESS
VONB for the Group grew by 33 per cent to US$4,034 million and annualised new premiums grew by 45 per cent to 
US$7,650 million. AIA’s proprietary Premier Agency distribution achieved strong VONB growth of 23 per cent and  
our partnerships delivered an excellent recovery with an increase of 58 per cent compared with 2022.

AIA’s Hong Kong operation was the largest contributor to the Group’s new business results with VONB growth of  
82 per cent to US$1,430 million. AIA Hong Kong’s products and services have broad appeal to both domestic as  
well  as  Mainland  Chinese  visitor  customers.  The  launch  of  the  AIA  Wealth  Management  Centre  in  March  2023 
provides an ecosystem of integrated health and wealth management services. Combined with our market-leading 
Premier Agency and partnerships, we provide a comprehensive suite of propositions that balance protection and 
wealth solutions. New business sales from our long-term protection and participating savings products more than 
doubled compared with 2022.

VONB from Mainland China grew by 28 per cent for February to December 2023 compared with the same period  
in 2022, following the removal of pandemic restrictions at the beginning of the year. VONB growth for the full year 
was  20  per  cent  to  US$1,037  million.  AIA’s  Premier  Agency  remains  the  gold  standard  for  professionalism  and 
productivity  in  the  market.  We  develop  full-time  agents  that  provide  advice  on  more  sophisticated  savings  and 
protection  products  to  meet  the  evolving  needs  of  affluent  customers.  Our  approach  to  training,  recruitment  and 
career development sets AIA apart, enabling us to access the significant opportunities for growth in the Mainland 
Chinese life insurance market.

We were delighted to open a new provincial branch in Zhengzhou, Henan in May 2023. AIA China’s Shijiazhuang 
sales  and  service  centre  was  also  upgraded  to  a  provincial  branch  in  October  2023,  and  we  have  since  been 
granted  approvals  by  the  regulator  to  begin  preparations  to  expand  into  new  major  cities  in  Hubei  and  Sichuan  
provinces.  VONB  for  our  newest  operations  grew  by  55  per  cent  in  2023  and  AIA’s  footprint  in  Mainland  China  
now covers 10 branches. Our geographical expansion is on track and there is substantial room for us to grow both 
within our existing footprint and as we enter into new provinces in the future.

AIA’s 24.99 per cent investment in China Post Life Insurance Co., Ltd. (China Post Life) further expands the Group’s 
exposure  to  growth  opportunities  from  additional  customer  segments  that  are  highly  complementary  to  AIA  
China’s  strategy.  Our  dedicated  advisory  team  has  fostered  strong  engagement  across  all  levels  of  management  
and worked closely with China Post Life to enhance product mix and drive significant volume and margin growth. 
While  not  consolidated  into  the  Group’s  reported  new  business  results,  China  Post  Life  delivered  17  per  cent  
year-on-year growth in VONB(3) compared with 2022.

AIA is the market leader in Thailand and we delivered 21 per cent VONB growth to US$713 million in 2023. We are 
the number one ranked agency, with 41 per cent market share, focused on traditional protection and unit-linked 
products  that  differentiate  the  quality  of  our  growth.  Our  strategic  bancassurance  partner,  Bangkok  Bank  Public 
Company  Limited,  also  delivered  excellent  VONB  growth,  driven  by  higher  productivity  and  increased  sales  of 
protection and rider products.

In Singapore, AIA delivered VONB growth of 10 per cent to US$394 million driven by both agency and partnership 
distribution  channels.  Our  agency  channel  ranked  number  one  in  the  country  for  Million  Dollar  Round  Table  
(MDRT), reflecting our focus on quality and productivity. AIA Singapore’s strategic partnership with Citibank, N.A. 
delivered excellent new business growth, focusing on the affluent customer segment.

017

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGROUP CHIEF EXECUTIVE AND PRESIDENT’S REPORT

Our  business  in  Malaysia  achieved  a  7  per  cent  increase  in  VONB  to  US$319  million  supported  by  both  agency  
and  partnership  distribution  channels  on  the  back  of  very  strong  growth  in  2022.  Our  close  collaboration  with 
Public Bank Berhad delivered strong VONB growth in the second half of the year following the introduction of new 
recruitment and training programmes for insurance specialists focused on high net worth customers.

VONB for Other Markets of US$406 million was flat year-on-year. We delivered double-digit growth in India, the 
Philippines,  South  Korea, Taiwan  (China)  and  Sri  Lanka. The  Vietnamese  market  saw  a  decline  in  sales  over  the 
year as negative consumer sentiment impacted the industry. Excluding Vietnam, VONB for Other Markets grew by 
15 per cent. Tata AIA Life Insurance Company Limited (Tata AIA Life) delivered excellent VONB growth across all 
distribution channels and was the third largest private life insurer in India in 2023.

EV EQUITY
EV Equity increased by 7 per cent to US$76,083 million, before shareholder dividends of US$2,293 million and the 
additional  return  of  capital  to  shareholders  of  US$3,637  million  through  the  share  buy-back  programme.  Net  of  
these items, EV Equity was US$70,153 million.

VONB  was  a  major  driver  of  higher  EV  operating  profit  of  US$8,890  million,  representing  an  increase  of  37  per 
cent on a per share basis. Combined with the return of capital to shareholders from the share buy-back, this has  
resulted  in  a  material  increase  in  operating  ROEV  by  350  basis  points(1)  to  12.9  per  cent,  compared  with  9.4  per  
cent in 2022.

OPERATING PROFIT AFTER TAX AND FREE SURPLUS
Operating profit after tax (OPAT) of US$6,213 million increased by 2 per cent on a per share basis. Operating ROE 
increased to 13.5 per cent and operating margin remained very strong at 16.4 per cent. Medical claims increased 
in  2023,  in  line  with  post  pandemic  global  trends,  and,  in  response  we  continue  to  reprice  our  health  insurance 
portfolios and strengthened claims provisions at 31 December 2023. Excluding the increase in medical claims and 
minor model refinements, OPAT growth was 7 per cent per share on an underlying basis.

Underlying  free  surplus  generation  (UFSG)  of  US$6,041  million  grew  by  5  per  cent  per  share  reflecting  higher 
interest  rates,  partially  offset  by  medical  claims  experience.  The  Group’s  financial  position  is  very  strong  with  
free  surplus  growing  by  25  per  cent  to  US$22,259  million,  before  shareholder  dividends  and  share  buy-back  of 
US$5,930 million. Net of these items, free surplus was US$16,329 million as at 31 December 2023.

SOLVENCY POSITION
The  Group  LCSM  coverage  ratio(2)  was  275  per  cent  at  31  December  2023,  after  the  payment  of  shareholder  
dividends and share  buy-back,  and  well  above  the regulatory minimum requirement. On a shareholder basis, the 
Group LCSM coverage ratio(2) was 335 per cent at 31 December 2023.

SHAREHOLDER DIVIDEND
Our  very  strong  performance  demonstrates  the  execution  of  our  clear  and  ambitious  strategy  across  AIA’s  
businesses. As a result, the Board has recommended a final dividend of 119.07 Hong Kong cents per share, which 
brings  the  total  dividend  for  2023  to  161.36  Hong  Kong  cents  per  share,  representing  an  increase  of  5  per  cent 
compared with 2022. This follows AIA’s established prudent, sustainable and progressive dividend policy, allowing 
for future growth opportunities and the financial flexibility of the Group.

018

AIA GROUP LIMITEDOVERVIEWEXTENDING OUR SIGNIFICANT COMPETITIVE ADVANTAGES

Our  world-class  technology,  digital  and  analytics  make AIA  a  simpler,  faster,  more  connected  organisation. AIA’s 
adoption  of  cloud  technology  firmly  surpasses  financial  services  and  insurance  industry  benchmarks  globally. 
We have achieved the highly-ambitious transformation targets we set out three years ago at the beginning of our 
technology, digital and analytics programme.

We  have  achieved  a  significant  improvement  in  straight-through  processing  (STP)  automation  across  ‘buy’,  
‘service’, and ‘claims’ customer journeys. Our end-to-end STP rate increased from 35 per cent in June 2020 to 85  
per cent in December 2023 and we were able to complete 85 per cent of all buy, service and claims transactions 
within a single day compared with just 50 per cent at the end of 2020.

Our strategy is not just aimed at transforming back-office capabilities but enables a leading customer experience. 
More than 20 million existing and prospective registered customers used our applications in 2023 and over 85 per 
cent of all customer transactions were completed digitally. We believe that providing simplified customer journeys 
with faster turnaround times leads to better outcomes, including improved customer satisfaction, greater retention 
and  additional  product  sales.  We  have  made  it  easier  for  customers  to  buy  policies  by  simplifying  underwriting  
rules, better leveraging existing data and introducing artificial intelligence into AIA’s processes.

Our unrivalled distribution has been built over decades. The consistent execution of our Premier Agency strategy 
has  delivered  a  strong  performance  and  accounts  for  76  per  cent  of  total  Group  VONB  with  growth  of  23  per  
cent.  We  hold  market-leading  positions  across  the  region  and  were  named  the  number  one  MDRT  multinational 
company in the world for the ninth consecutive year. AIA China, AIA Thailand, AIA Hong Kong and Tata AIA Life are  
all individually within the top five positions globally. Full adoption of digital tools across the entire Premier Agency 
value  chain  has  delivered  a  material  improvement  in  productivity,  recruitment  and  retention,  ensuring  that  we 
continue to provide highly attractive opportunities for our career agents.

VONB  for  our  partnership  channel  recovered  strongly  and  grew  by  58  per  cent.  Our  bancassurance  channel  
delivered 42 per cent VONB growth through strong collaboration with our bank partners, including Citibank, N.A.  
and The Bank of East Asia, Limited, Postal Savings Bank of China Co., Ltd., Bank of the Philippine Islands, Public  
Bank  Berhad  and  Bangkok  Bank  Public  Company  Limited.  VONB  from  our  intermediated  channels,  including 
independent financial advisers and brokers, more than doubled in 2023.

AIA’s  integrated  ecosystems  combine  new  products  and  services  to  offer  compelling  propositions  that  meet  a  
wider set of financial and health protection needs, at a more personal level. We design our propositions based on 
insights  gained  through  our  deep  customer  relationships,  extensive  consumer  research  and  data  analytics.  Our 
propositions motivate and reward customers for taking actions that positively improve their physical and financial 
health,  help  them  seek  the  best  treatment  and  encourage  them  to  save  more  effectively  to  meet  their  financial  
needs. In this way, we align AIA’s success with the health and well-being of our customers, delivering our Purpose  
of helping people live Healthier, Longer, Better Lives.

019

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGROUP CHIEF EXECUTIVE AND PRESIDENT’S REPORT

OUR PEOPLE

Throughout  2023,  we  built  on  AIA’s  distinctive  culture  of  empowerment  with  accountability  and  supported  our 
people to adapt to the changing world of work. We embedded cross-functional agile operating models in eight of  
our  major  markets  to  work  on  our  most  important  strategic  initiatives.  These  new  target  operating  models  have 
reduced  organisational  layers  by  around  30  per  cent  and,  with  the  right  talent  in  the  right  roles,  we  are  able  to  
realise value more rapidly and innovate at pace.

We  pride  ourselves  on  fostering  a  collaborative  workplace  that  prioritises  employee  engagement.  Through  the  
Gallup  Q12  Employee  Engagement  Survey,  we  track  engagement  annually  and  take  positive  actions  to  enhance 
employee fulfilment, commitment and involvement across the organisation. In 2023, the survey was completed by  
98 per cent of employees, and our scores placed us in the 92nd percentile of Gallup’s global finance and insurance 
industry  benchmark.  Employee  engagement  has  remained  in  the  top  quartile  of  this  benchmark  for  seven  
consecutive  years,  and  in  the  top  decile  for  the  last  three  years.  Our  achievements  were  once  again  recognised,  
with the Group receiving the Gallup Exceptional Workplace Award for the second year in a row.

ENVIRONMENTAL, SOCIAL AND GOVERNANCE

Our people and businesses have an important role to play in ensuring the sustainability of the societies we serve. 
AIA’s Environmental, Social, and Governance (ESG) strategy is aligned with our responsibilities to address material 
ESG issues and create a better future for all. In November 2023, we achieved a significant milestone by being the 
first pan-Asian life and health insurer to have its near-term emissions reduction targets validated by the Science 
Based Targets initiative (SBTi). We also published our first Climate Transition Plan, which outlines AIA’s roadmap 
to  achieving  these  targets  and  the  integration  of  climate  considerations  into  our  governance,  risk  management  
and engagement initiatives that will support our path towards our net-zero commitment.

AIA’s  global  ESG  leadership  and  efforts  earned  positive  recognition  in  2023  and  I  am  extremely  grateful  for  the 
enduring  trust  that  is  placed  in  us  to  create  progressive  changes  in  our  communities.  I  am  certain  that  there  is  
much more we will do to support the economic and social development of the region.

OUTLOOK

AIA’s  long-term  prospects  are  clear  and  strong.  Across  the  region,  high  levels  of  private  savings,  expanding  yet  
ageing populations, low insurance penetration and limited welfare coverage continue to create a pressing demand 
for  AIA’s  tailored  products  and  expert  advice.  Our  strategic  direction  is  fully  aligned  with  these  ongoing  growth  
trends,  and  our  robust  financial  position  enables  us  to  fully  leverage  the  region’s  expansion.  External  shocks 
such  as  the  conflicts  in  Europe  and  the  Middle  East  have  the  potential  to  amplify  ongoing  volatility  in  the  global 
macroeconomic  and  geopolitical  landscape.  Despite  these  near-term  uncertainties,  the  long-term  prospects  for  
our business are exceptionally bright.

In summary, 2023 was a year of strong execution and progress for AIA. Taken together, the fundamental drivers of 
growth in the region and the scale, quality and diversity of AIA’s exceptional businesses have enabled us to deliver 
very  strong  profitable  new  business  growth  with  increased  underlying  free  surplus  generation  and  substantial  
capital returns to shareholders.

020

AIA GROUP LIMITEDOVERVIEWOur  focus  continues  to  be  on  delivering  our  strategic  priorities  that  will  sustain  and  build  on  our  competitive 
advantages to make a material difference in shaping AIA’s future. I am confident that we are well placed to achieve 
our ambitions in 2024 and beyond.

Lee Yuan Siong
Group Chief Executive and President
14 March 2024

Notes:

Growth rates are shown on constant exchange rates as management believes this provides a clearer picture of the year-on-year performance of the underlying 
business.

(1)  On an actual exchange rate (AER) basis.

(2)  AIA’s eligible group capital resources and group prescribed capital requirement (GPCR) are calculated based on the Local Capital Summation Method 
(LCSM). The Group LCSM coverage ratio on the GWS basis is referred to as the “eligible group capital resources coverage ratio” in the group-wide 
supervision (GWS) framework and is calculated as the ratio of the eligible group capital resources to the GPCR on the prescribed capital requirement 
(PCR) basis.

Group LCSM coverage ratio on the shareholder basis is defined as the Group LCSM coverage ratio excluding the contribution from participating funds and 
other participating business with distinct portfolios on the PCR basis, except for Brunei and the Macau SAR. Participating businesses in Brunei and the 
Macau SAR are not considered as participating funds or other participating business with distinct portfolios under applicable local regulatory regimes in 
our LCSM reporting.

(3)  VONB is calculated by China Post Life based on its principles and methodology in accordance with the China Association of Actuaries embedded value 
assessment guidance (CAA basis), consistent with the industry practice in Mainland China. China Post Life’s VONB for the twelve-month period ended 31 
December 2023 reflects its latest long-term investment return assumptions used at 31 December 2023.

021

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION 
FINANCIAL AND OPERATING REVIEW

023  Group Chief Financial Officer’s Review

050  Business Review

067  Regulatory and International Developments

069  Risk Management

076  Our People and Culture

022

AIA GROUP LIMITED

FINANCIAL AND OPERATING REVIEW

GROUP CHIEF FINANCIAL OFFICER’S REVIEW

AIA has delivered a strong set of financial results in 2023. Our key performance metric, 
value of new business (VONB), grew by 33 per cent to US$4,034 million, supported by 
double-digit growth in 10 of our markets. We returned US$5,930 million to shareholders 
during the year through our progressive dividend policy and ongoing share buy-back, 
delivered increased underlying free surplus generation and retained our very strong 
solvency capital position. The combination of AIA’s substantial competitive advantages 
with our financial strength and flexibility enables us to capture the enormous profitable 
growth  opportunities  across  our  markets,  generating  sustainable  value  and  capital 
returns for our shareholders.

Growth rates and commentaries are provided on a constant exchange rate (CER) basis, unless otherwise stated.

Mr. Garth Jones
Group Chief Financial Officer

023

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUMMARY AND KEY FINANCIAL HIGHLIGHTS

AIA  delivered  excellent  new  business  growth  in  2023  with  VONB  up  by  33  per  cent  to  US$4,034  million  and 
double-digit  growth  in  10  of  our  markets. This  step-up  in  performance  was  driven  by  growth  of  45  per  cent  in 
annualised new premium (ANP) sales to US$7,650 million with excellent results from our unrivalled distribution 
platform. Our Premier Agency channel delivered VONB growth of 23 per cent and a very strong recovery in our 
partnership distribution generated an increase of 58 per cent in VONB compared with 2022.

EV Equity, an important measure of shareholder value creation, grew by 7 per cent over the year to US$76,083 
million, before shareholder dividends of US$2,293 million and the additional US$3,637 million of capital returned 
to  shareholders  during  the  second  year  of  our  ongoing  three-year  share  buy-back  programme.  EV  Equity  was 
US$70,153 million at 31 December 2023 after these payments to shareholders, an increase of 2 per cent per share 
in 2023.

The increase in EV Equity before capital return to shareholders was driven by a 33 per cent increase in EV operating 
profit to US$8,890 million, reflecting the substantial growth in VONB and an increased expected return resulting 
from higher interest rates. Operating return on EV (operating ROEV) increased by 350 basis points(2) to 12.9 per 
cent and compared with 9.4 per cent in 2022.

The very strong EV operating profit was partly offset by negative non-operating investment return variances of 
US$2,790 million, largely driven by the effects of local equity market performance compared with our long-term 
investment return assumptions as well as interest rate movements over the year.

Operating  profit  after  tax  (OPAT)  of  US$6,213  million  was  up  by  2  per  cent  per  share,  driven  by  a  6  per  cent 
increase  in  CSM  release  to  US$5,314  million  offset  by  the  effect  of  a  significant  increase  in  claims  across  our 
health insurance portfolios since the end of the pandemic, in line with global trends. We are actively repricing 
these  portfolios  as  they  renew  during  2024  and  our  IFRS  and  EV  Equity  assumptions  included  provisions  for 
additional  claims  at  31  December  2023.  Excluding  the  effect  of  higher  medical  claims  and  minor  IFRS  model 
refinements, OPAT grew by 7 per cent per share on an underlying basis.

CSM(3) represents the discounted value of expected future earnings on our in-force business and is a key driver of 
long-term OPAT growth. CSM increased to US$53,115 million at 31 December 2023, reflecting an increase in the 
rate of underlying CSM growth(4) to 8.4 per cent, driven by our continued delivery of large-scale and high-quality 
new business.

024

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWOperating return on shareholders’ allocated equity (operating ROE) increased to 13.5 per cent compared with 13.0 
per cent for the year 2022. Operating margin remained very strong at 16.4 per cent and reflects our high-quality 
sources of earnings.

Shareholders’  allocated  equity  was  US$50,684  million,  an  increase  of  8  per  cent  before  capital  returns  to 
shareholders.  Shareholders’  allocated  equity  was  US$44,754  million  at  31  December  2023  after  payments  to 
shareholders.

UFSG  of  US$6,041  million  grew  by  5  per  cent  per  share,  reflecting  increased  expected  returns  resulting  from 
higher interest rates, partially offset by the impact of medical claims experience.

Free surplus provides the Group with the financial flexibility to invest in profitable growth and absorb the effects 
of capital market stress. The Group’s financial position remained very strong with free surplus increasing by 25 
per  cent  to  US$22,259  million  before  capital  returns  to  shareholders.  Net  of  these  payments,  free  surplus  was 
US$16,329 million at 31 December 2023 and compared with US$17,850 million at 31 December 2022.

The  Group  LCSM  coverage  ratio  reported  under  the  group-wide  supervision  (GWS)  capital  adequacy  rules 
remained very strong at 275 per cent at 31 December 2023. On the shareholder basis(5), the Group LCSM coverage 
ratio was 335 per cent at 31 December 2023.

As  at  31  December  2023,  the  US$10  billion  share  buy-back  programme  had  repurchased  approximately  740 
million  shares  for  an  aggregate  value  of  US$7,207  million.  As  a  result,  the  outstanding  share  count  has  been 
reduced by 6 per cent since we launched the programme in March 2022.

The Board of Directors (Board) has recommended a final dividend of 119.07 Hong Kong cents per share, subject 
to shareholders’ approval at the Company’s forthcoming AGM. This brings the total dividend for 2023 to 161.36 
Hong Kong cents per share, an increase of 5 per cent compared with the total dividend for 2022. This follows AIA’s 
established prudent, sustainable and progressive dividend policy, allowing for future growth opportunities and the 
financial flexibility of the Group.

We  remain  confident  in  the  growth  opportunities  for  AIA’s  businesses,  allowing  us  to  continue  our  focus  on 
delivering  significant  profitable  new  business  growth,  leveraging  our  competitive  advantages  and  financial 
strength to deploy capital, while maintaining our strict financial discipline.

Notes:

(1)  The Group’s 2023 consolidated financial statements were prepared according to IFRS 9 and IFRS 17 accounting bases, which AIA adopted from 1 January 
2023 as previously disclosed. Commentaries on IFRS results throughout this report are similarly based on comparisons with the Group’s results for 2022 
under IFRS 9 and IFRS 17.

(2)  On an actual exchange rate (AER) basis.

(3)  CSM refers to contractual service margin on a net of reinsurance basis.

(4)  Underlying CSM growth refers to the growth in CSM after the CSM release and before variances and others and the effect of exchange rate movements, 

expressed as a percentage of the opening CSM.

(5)  Excludes the contribution from participating funds and other participating business with distinct portfolios except for Brunei and the Macau Special 
Administrative  Region  of  the  People’s  Republic  of  China  (Macau  SAR).  Participating  businesses  in  Brunei  and  the  Macau  SAR  are  not  considered  as 
participating funds or other participating business with distinct portfolios under applicable local regulatory regimes in our LCSM reporting.

025

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNEW BUSINESS PERFORMANCE

VONB, ANP AND MARGIN BY SEGMENT

US$ millions, unless otherwise stated

VONB

2023

VONB 
Margin

ANP

VONB

2022

VONB 
Margin

69.5%

69.5%

89.1%

65.7%

69.9%

30.2%

916

787

585

349

308

420

3,365

61.5%

VONB Change

YoY 
CER

YoY 
AER

20%

82%

21%

10%

7%

–

30%

13%

82%

22%

13%

4%

(3)%

28%

ANP

1,319

1,078

655

531

440

1,384

5,407

1,037

51.3%

1,430

57.5%

713

394

319

406

93.3%

67.2%

67.3%

28.9%

4,299

55.6%

2,023

2,407

765

586

473

1,396

7,650

(43)

n/m

n/m

(52)

n/m

n/m

n/m

n/m

(187)

n/m

n/m

(192)

n/m

n/m

n/m

n/m

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Subtotal

Adjustment to reflect
  consolidated reserving and
  capital requirements

After-tax value of unallocated
  Group Office expenses

Total before 
  non-controlling interests

Non-controlling interests

(35)

n/m

n/m

(29)

n/m

n/m

Total

4,034

52.6%

7,650

3,092

57.0%

5,407

4,069

52.6%

7,650

3,121

57.0%

5,407

33%

n/m

33%

30%

n/m

30%

AIA  delivered  excellent  new  business  growth  in  2023  with  VONB  up  by  33  per  cent  to  US$4,034  million  and 
double-digit growth in 10 of our markets. Our Premier Agency channel delivered VONB growth of 23 per cent and 
a very strong recovery in our partnership distribution generated an increase of 58 per cent in VONB compared 
with 2022.

Annualised new premiums (ANP) grew by 45 per cent to US$7,650 million. While a shift in the Group’s product 
mix towards long-term savings  and  a  greater  bancassurance  contribution in Mainland China explained a lower 
VONB margin of 52.6 per cent in 2023, a more favourable product mix and repricing supported an improved VONB 
margin of 54.5 per cent in the second half of the year compared with the first half. Margin reported on a present 
value of new business premium (PVNBP) basis remained stable compared with 2022 at 10 per cent.

AIA  China delivered  28  per  cent  VONB  growth  from  February  to  December,  compared  with  the  same  period  in 
2022, rapidly building excellent momentum once normal day-to-day activities resumed following the relaxation 
of COVID-19 restrictions. VONB growth of 20 per cent in the full year was driven by double-digit growth in our 
Premier Agency  and  excellent  growth  from  our  bancassurance  channel.  Our  compelling  customer  propositions 
supported double-digit growth in the number of new customers acquired, and in 2023, new customers contributed 
over half of our new business in terms of both ANP and the number of new policies.

AIA Hong Kong achieved VONB growth of 82 per cent in 2023, supported by the return of Mainland Chinese visitors 
following the resumption of cross-border travel in February and growth from our domestic customer segment. Our 
Premier Agency remains the key contributor to VONB, supported by a 59 per cent increase in the number of new 
recruits  and  excellent  growth  in  new  agent  productivity.  VONB  in  the  partnership  channel  more  than  trebled, 
supported by both our intermediated channels and long-term strategic partnerships with The Bank of East Asia, 
Limited (BEA) and Citibank, N.A. (Citibank).

026

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWAIA  Thailand  reported  a  21  per  cent  increase  in  VONB  for  the  full  year,  driven  by  strong  double-digit  growth 

from both our agency and partnership channels. Our continued focus on quality recruitment and training in our 

agency channel supported excellent growth in the number of new recruits, a double-digit increase in the number 

of active agents and strong growth in agent productivity. Performance in the partnership channel was supported 

by excellent VONB growth through our strategic bancassurance partner, Bangkok Bank Public Company Limited 

(Bangkok Bank).

AIA Singapore delivered 10 per cent VONB growth with a shift in product mix towards protection business. Our 

agency channel achieved double-digit VONB growth in the second half of the year, resulting from an increase in 

agent productivity. Our partnership channel reported excellent VONB growth in 2023.

AIA  Malaysia  achieved  VONB  growth  of  7  per  cent,  building  on  very  strong  growth  in  2022,  driven  by  strong 

performances  from  both  our  agency  and  partnership  channels.  We  continued  to  further  develop  our  Premier 

Agency by enhancing our digital tools, leading to increases in agent activity and productivity.

VONB  for  our  Other  Markets  segment  was  stable  in  2023  compared  to  2022.  Strong  underlying  growth  of  the 

segment was offset by lower VONB in Vietnam. As previously reported, negative consumer sentiment continued 

to impact the life insurance industry in Vietnam through the year. Excluding Vietnam, Other Markets delivered 15 

per cent VONB growth in 2023.

In  aggregate,  our  ASEAN  markets  continued  to  demonstrate  strong  momentum  in  2023  and  are  a  key  growth 

engine for AIA. These markets accounted for over one third of the Group’s VONB, in excess of US$1,500 million. 

Excluding Vietnam, our ASEAN markets delivered 14 per cent VONB growth, with double-digit growth from both 

our agency and partnership channels.

Further details are included in the Business Review section of this report. 

027

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONEV EQUITY

EV EQUITY MOVEMENT
EV  Equity  grew  by  7  per  cent  in  2023  to  US$76,083  million,  before  the  return  of  US$5,930  million  capital  to 
shareholders through dividends and our share buy-back, and compared with US$71,202 million at 31 December 
2022.

The increase in EV Equity before capital return to shareholders was driven by a 33 per cent increase in EV operating 
profit to US$8,890 million, reflecting the 33 per cent increase in VONB to US$4,034 million and 38 per cent growth 
in expected return on EV to US$5,227 million, resulting from higher interest and risk discount rates. Operating 
ROEV increased by 350 basis points(1) to 12.9 per cent from 9.4 per cent in 2022, supported by the positive effect 
of the continuing share buy-back programme.

Overall operating experience variances and assumption changes continued to have a positive effect on EV Equity 
in 2023 with a net addition of US$36 million. Operating experience variances of US$75 million were partially offset 
by negative operating assumption changes of US$39 million, which include a specific provision of approximately 
US$400 million for expected medical claims while we reflect current experience through higher premium rates 
across our health insurance portfolios. Cumulative operating experience variances and assumption changes since 
our IPO in 2010 have added US$3.9 billion to EV Equity, demonstrating our strategic focus on consistently writing 
high-quality business over many years.

Non-operating items reduced EV Equity by US$3,727 million, including US$2,790 million of negative investment 
return variances, which largely reflect equity market movements in Mainland China and Thailand and the effect of 
lower government bond yields in Mainland China. Investment return variances include movement in the reported 
value  of  our  investment  in  China  Post  Life.  At  year  end  we  updated  long-term  investment  return  assumptions 
taking into account recent market movements, with reductions in Mainland China and increases across the rest 
of the Group. Whilst in aggregate these have positive effects on future distributable cash flows, they were offset 
by the effects of changes to risk discount rates. Changes to economic assumptions at the end of 2023 reduced 
EV Equity by US$543 million overall. Other non-operating variances reduced EV Equity by US$394 million as the 
positive effect of the adoption of the new Korean Insurance Capital Standard (K-ICS) was offset by adjustments to 
capital requirements on consolidation. 

The effect of foreign exchange rate movements on EV Equity was a small negative of US$210 million.

In 2023, EV equity therefore increased by US$4,881 million to US$76,083 million before returns to shareholders 
through dividends and our share buy-back programme. After total capital returns to shareholders of US$5,930 
million, EV Equity was US$70,153 million at 31 December 2023, an increase of 2 per cent per share.

While our EV methodology aims to calculate a best estimate of the value to shareholders of our in-force business, 
our calculations deduct the value of the Group’s outstanding medium-term notes and securities at amortised cost. 
If the medium-term notes and securities were measured at fair value, EV Equity would increase by US$932 million 
to US$71,085 million.

Our investment in China Post Life is included in the Group’s EV Equity at IFRS net asset value. Pro-rated for AIA’s 
24.99  per  cent  shareholding,  the  EV  at  31  December  2023  (as  prepared  and  reported  by  China  Post  Life)  was 
US$1,472 million higher than the IFRS net asset value.

Note:

(1)  On an actual exchange rate (AER) basis.

028

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWAn analysis of the movement in EV Equity is shown as follows:

2023

US$ millions, unless otherwise stated

Opening EV Equity

Value of new business

Expected return on EV

Operating experience variances

Operating assumption changes

Finance costs

EV operating profit

EV Equity before non-operating items

Investment return variances

Effect of changes in economic assumptions

Other non-operating variances

EV non-operating items

Total EV Equity profit

Other capital movements

Effect of changes in exchange rates

EV Equity before dividends and share buy-back

Dividends

Share buy-back

Closing EV Equity

ANW, goodwill 
and other 
intangible assets

36,088

(45)

5,115

97

286

(407)

5,046

41,134

(873)

(6)

681

(198)

4,848

(72)

(219)

40,645

(2,293)

(3,637)

34,715

VIF

35,114

4,079

112

(22)

(325)

–

3,844

38,958

(1,917)

(537)

(1,075)

(3,529)

315

–

9

35,438

–

–

35,438

EV Equity

71,202

4,034

5,227

75

(39)

(407)

8,890

80,092

(2,790)

(543)

(394)

(3,727)

5,163

(72)

(210)

76,083

(2,293)

(3,637)

70,153

029

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONUS$ millions, unless otherwise stated

Opening EV Equity

HKRBC early adoption

Release of resilience margins

HKRBC early adoption and release of resilience margins

Value of new business

Expected return on EV

Operating experience variances

Operating assumption changes

Finance costs

EV operating profit

EV Equity before non-operating items

Investment return variances

Effect of changes in economic assumptions

Other non-operating variances

EV non-operating items

Total EV Equity profit

Other capital movements

Effect of changes in exchange rates

EV Equity before dividends and share buy-back

Dividends

Share buy-back

Closing EV Equity

EV EQUITY PER SHARE

US$ millions, unless otherwise stated

ANW

VIF

EV

Goodwill and other intangible assets(1)

EV Equity

Number of ordinary shares outstanding (millions)

EV Equity per share (US dollars)

2022

ANW, goodwill 
and other 
intangible assets

VIF

EV Equity

35,316

8,407

2,168

10,575

(159)

4,838

513

(331)

(359)

4,502

50,393

(5,893)

(15)

(1,316)

(7,224)

7,853

(12)

(1,240)

41,917

(2,259)

(3,570)

36,088

39,685

(6,028)

(1,283)

(7,311)

3,251

(969)

(214)

275

–

2,343

34,717

501

(285)

1,296

1,512

(3,456)

–

(1,115)

35,114

–

–

35,114

75,001

2,379

885

3,264

3,092

3,869

299

(56)

(359)

6,845

85,110

(5,392)

(300)

(20)

(5,712)

4,397

(12)

(2,355)

77,031

(2,259)

(3,570)

71,202

As at
31 December 
  2023

As at
31 December 
  2022

32,009

35,438

67,447

2,706

70,153

11,362

6.17

33,751

35,114

68,865

2,337

71,202

11,734

6.07

Note:

(1)  Goodwill and other intangible assets are consistent with the figures in the consolidated financial statements and are shown net of tax, amounts attributable 

to participating funds and non-controlling interests.

030

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWEV OPERATING EARNINGS PER SHARE

EV operating profit (US$ millions)

Weighted average number of ordinary shares
  outstanding (millions)

Basic EV operating earnings per share (US cents)

Weighted average number of ordinary shares
  outstanding on diluted basis (millions)(1)

Diluted EV operating earnings per share (US cents)(1)

2023

8,890

11,518

 77.18

11,528

 77.12

2022

6,845

11,929

57.38

11,938

57.34

YoY
CER

33%

n/a

 37%

n/a

 37%

YoY
AER

30%

  n/a

35%

  n/a

34%

Note:

(1)  Diluted EV operating earnings per share includes the dilutive effects, if any, of the awards under various share-based compensation plans as described in 

note 36 to the consolidated financial statements.

EV AND VONB SENSITIVITIES
Sensitivities  for  EV  and  VONB  to  changes  in  equity  price  and  interest  rate  movements,  including  management 
actions, are shown below. The interest rate sensitivities apply a 50 basis points movement in current bond yield 
curves, long-term investment return assumptions and risk discount rates, including the corresponding effect on 
asset values. The direction of interest rate sensitivities varies by market.

US$ millions, unless otherwise stated

Central value

Effect of equity price changes

10 per cent increase in equity prices

10 per cent decrease in equity prices

Effect of interest rate changes

50 basis points increase in interest rates

50 basis points decrease in interest rates

US$ millions, unless otherwise stated

Central value

Effect of interest rate changes

50 basis points increase in interest rates

50 basis points decrease in interest rates

As at 31 December 2023

As at 31 December 2022

EV

% Change

EV

% Change

67,447

1,799

(1,823)

(981)

945

2023

VONB

4,034

129

(155)

2.7%

(2.7)%

(1.5)%

1.4%

% Change

68,865

1,817

(1,821)

(1,246)

1,347

2.6%

(2.6)%

(1.8)%

2.0%

2022

VONB

3,092

% Change

3.2%

(3.8)%

64

(81)

2.1%

(2.6)%

Please refer to Section 3 of the Supplementary Embedded Value Information for additional information.

031

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONIFRS PROFIT

OPAT(1) COMPOSITION

US$ millions, unless otherwise stated

CSM release

Operating variances

Risk adjustment release and other

Insurance service result

Net investment result

Investment management expenses

Net investment result after expenses

Net other fees and revenue(2)

Non-attributable expenses under IFRS 17

Finance costs

Other fees, revenue and expenses

Tax

OPAT

US$ millions, unless otherwise stated

OPAT

Weighted average number of ordinary shares 
  outstanding (millions)

Basic OPAT per share (US cents)

Weighted average number of ordinary shares 
  outstanding on diluted basis (millions)(3)

Diluted OPAT per share (US cents)(3)

2023

5,314

(304)

81

5,091

3,792

(187)

3,605

76

(1,004)

(453)

(1,381)

(1,102)

6,213

2023

6,213

11,518

53.94

11,528

53.89

2022

5,121

55

290

5,466

3,597

(186)

3,411

(74)

(955)

(377)

(1,406)

(1,050)

6,421

2022

6,421

11,929

53.83

11,938

53.79

YoY
CER

6%

n/m

(71)%

(5)%

6%

1%

6%

n/m

6%

20%

(1)%

6%

(1)%

YoY
CER

(1)%

n/a

2%

n/a

2%

YoY
AER

4%

n/m

(72)%

(7)%

5%

1%

6%

n/m

5%

20%

(2)%

5%

(3)%

YoY
AER

(3)%

n/a

–

n/a

–

Notes:

(1)  Attributable to shareholders of the Company only, excluding non-controlling interests.

(2)  After adjusting for non-insurance expenses.

(3)  Diluted OPAT per share includes the dilutive effects, if any, of the awards under various share-based compensation plans as described in note 36 to the 

consolidated financial statements.

OPAT of US$6,213 million in 2023 grew by 2 per cent per share. Operating ROE increased to 13.5 per cent compared 
with 13.0 per cent for the year 2022 and operating margin remained very strong at 16.4 per cent, reflecting our 
high-quality sources of earnings.

The CSM release increased by 6 per cent to US$5,314 million, driven mainly by the 18 per cent growth in new 
business CSM added during the year. This increase was offset by the effects of higher medical claims, leading to 
a 5 per cent decline in the insurance service result to US$5,091 million. Medical claims experience flows through 
both operating variances and the risk adjustment release and “other”, which includes the earnings from our large 
corporate solutions business. In line with global trends, we have seen a significant increase in claims across our 
health insurance portfolios since the end of the pandemic. In response to the higher claims experience, we are 
increasing premium rates for our health insurance portfolios as they renew.

032

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWWe  have  made  minor  refinements  to  our  models  for  the  2023  reported  results  applying  a  consistent  approach 
to IFRS 9 and IFRS 17 principles across our operations. Excluding the effect of higher medical claims and minor 
model refinements, OPAT grew by 7 per cent per share on an underlying basis.

The net investment result after expenses increased by 6 per cent to US$3,605 million, mainly due to higher equity 
asset balances and increased long-term investment return assumptions compared with 2022.

Other fees, revenue and expenses of negative US$1,381 million remained broadly stable compared with the prior 
year. Finance costs increased to US$453 million mainly due to higher interest costs on repos used for liquidity 
management  and  the  increased  outstanding  balance  on  our  Global  Medium-term  Note  (GMTN)  and  Securities 
Programme.

CSM MOVEMENT, NET OF REINSURANCE

US$ millions, unless otherwise stated

Opening CSM

New business CSM

Expected return on in-force

CSM before variances and others, exchange rates and release

Variances and others

Exchange rates

Closing CSM before release

CSM release

Closing CSM

CSM release rate(1)

Note:

2023

50,225

6,974

2,569

59,768

(992)

(347)

58,429

(5,314)

53,115

9.5%

2022

52,946

6,031

2,361

61,338

(3,901)

(2,091)

55,346

(5,121)

50,225

9.4%

(1)  Calculated after variances and others and exchange rates. The Group enhanced the CSM release rate presentation by using end-of-period exchange rates 
to derive the CSM release rate for the first half and the second half of the year respectively, and the full year CSM release rate is based on a blended rate 
of the CSM release rates for the first half and the second half of the year. Under the previously used approach, the CSM release rate was 9.3 per cent for 
the full year 2022.

The  CSM  represents  the  discounted  value  of  expected  future  earnings  on  our  in-force  business  without  any 
allowance for future new business. Growth in the CSM is a key driver of OPAT growth and, in 2023, we delivered a 
17 per cent increase in CSM before the release to OPAT to US$58,429 million. CSM growth was driven primarily by 
the addition of new business CSM of US$6,974 million and the expected return on in-force business of US$2,569 
million. New business CSM grew by 18 per cent, reflecting the strong sales growth achieved in 2023.

CSM variances and others of negative US$992 million for 2023 were mainly driven by capital market movements 
and include a specific provision of approximately US$400 million for expected medical claims while we reflect 
current experience through higher premium rates across our health insurance portfolios. In the second half, CSM 
variances and others were positive at US$451 million.

Foreign exchange rate movements reduced CSM by US$347 million in 2023.

The closing CSM balance of US$53,115 million reflects the release of CSM of US$5,314 million into OPAT. The 
CSM release rate remained stable at 9.5 per cent for 2023 compared with 9.4 per cent for 2022. Net of the release 
to OPAT, we delivered underlying growth in the CSM of US$4,229 million, equivalent to 8.4 per cent growth over 
the year.

033

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONOPERATING NET INVESTMENT RESULT
The  net  investment  result  included  in  OPAT  relates  to  non-participating  business(1)  and  surplus  assets.  For 
participating(2) and unit-linked business, investment returns are offset by corresponding movements in contract 
liabilities as shown below.

2023

Non-
participating
and surplus 
assets and 
others

Participating 
and 
unit-linked

9,042 

5,658

Total

14,700

(8,435)(3)

(1,866)(4)

(10,301)

US$ millions, unless otherwise stated

Investment return

Insurance finance expenses and others

Movement in investment contract liabilities

Movement in third-party interests in consolidated investment funds

Net investment result

(551)  

(56)

–

US$ millions, unless otherwise stated

Interest revenue on financial assets

Expected long-term investment return for 
  equities and real estate

Investment return on non-participating and 
  surplus assets(5)

Non-participating insurance finance expenses 
  and others(4)

Net investment result

Investment management expenses

Net investment result after expenses

2023

4,295

2022

4,197

1,363

1,151

5,658

5,348

(1,866)

3,792

(187)

3,605

(1,751)

3,597

(186)

3,411

–

–

3,792

YoY
CER

3%

19%

7%

9%

6%

1%

6%

(551)

(56)

3,792

YoY
AER

2%

18%

6%

7%

5%

1%

6%

The  investment  return  on  non-participating  and  surplus  assets(5)  increased  by  7  per  cent  to  US$5,658  million 
compared  with  2022,  driven  by  higher  equity  asset  balances  and  increased  long-term  investment  return 
assumptions.

Non-participating insurance finance expenses and others(4) of US$1,866 million increased by 9 per cent from the 
US$1,751 million reported for 2022.

The net investment result after expenses increased by 6 per cent to US$3,605 million compared with 2022.

Notes:

(1)  Non-participating business includes all insurance liabilities under the general measurement model (GMM), covering traditional protection, unit-linked 

with significant protection benefits, universal life and other participating business without distinct portfolios.

(2)  Participating funds and other participating business with distinct portfolios under the variable fee approach (VFA).

(3)  Primarily represents the insurance contract liability offset of participating and unit-linked investment return.

(4)  Primarily represents the interest accreted on non-participating business liabilities.

(5)  Non-participating and surplus assets are referred to as “Other policyholder and shareholder investments” in the IFRS Balance Sheet section of Group 

Chief Financial Officer’s Review.

034

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWTWPI BY SEGMENT

US$ millions, unless otherwise stated

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Total

2023

8,589

11,554

4,425

3,912

2,565

6,894

2022

7,592

11,237

4,166

3,577

2,464

7,140

37,939

36,176

YoY
CER

20%

3%

6%

7%

8%

–

7%

YoY
AER

13%

3%

6%

9%

4%

(3)%

5%

TWPI increased by 7 per cent to US$37,939 million compared with 2022. All five of our largest operating segments 
delivered  positive TWPI  growth  in  2023.  In  Hong  Kong, TWPI  increased  by  3  per  cent,  with  a  very  strong ANP 
growth partly offset by a cohort of long-term participating policies reaching the end of their premium payment 
terms, while continuing to remain in-force and generate OPAT.

OPERATING EXPENSES

US$ millions, unless otherwise stated

Operating expenses

  Less

  Operating expenses of newly acquired or 

  established entities(1)

Operating expenses on a comparable basis

2023

3,573

159

3,414

2022

3,251

37

3,214

YoY
CER

12%

n/m

8%

YoY
AER

10%

n/m

6%

Excluding  newly  acquired  or  established  entities,  operating  expenses  grew  by  8  per  cent  to  US$3,414  million, 
while expense ratio on TWPI remained stable at 9 per cent.

Note:

(1)  Amplify Health, Blue Cross, Blue Care and MediCard.

NON-OPERATING MOVEMENT AND NET PROFIT(1)
Net profit was up 15 per cent to US$3,764 million in 2023. While investment markets remained volatile, the impact 
of market movements on net profit is lower under IFRS 9 and IFRS 17 than under the previous accounting regime, 
as previously indicated.

Net profit includes mark-to-market movements from equity and real estate investments backing non-participating 
business and shareholder surplus. Short-term investment and discount rate variances were negative US$2,007 
million in 2023, mainly reflecting the short-term movements in these asset classes compared with our long-term 
investment return assumptions.

Other non-operating investment return and other items improved to negative US$369 million as the overall effect 
of interest rate movements in 2023 was much smaller than 2022.

Note:

(1)  Attributable to shareholders of the Company only, excluding non-controlling interests.

035

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION 
US$ millions, unless otherwise stated
OPAT

Short-term investment and discount rate variances, 
  net of tax(1)

Reclassification of revaluation gains for 
  property held for own use, net of tax(1)

Corporate transaction related costs, net of tax

Implementation costs for new accounting standards, 
  net of tax

Other non-operating investment return and 
  other items, net of tax

Net profit

US$ millions, unless otherwise stated

Net profit

Weighted average number of ordinary shares 
  outstanding (millions)

Basic earnings per share (US cents)

Weighted average number of ordinary shares 
  outstanding on diluted basis (millions)(2)

Diluted earnings per share (US cents)(2)

2023

6,213

2022

6,421

(2,007)

(1,134)

(8)

(30)

(35)

(369)

3,764

2023

3,764

11,518

32.68

11,528

32.65

(71)

(63)

(45)

(1,777)

3,331

2022

3,331

11,929

27.92

11,938

27.90

YoY
CER

(1)%

n/m

n/m

n/m

n/m

n/m

15%

YoY
CER

15%

n/a

19%

n/a

19%

YoY
AER

(3)%

n/m

n/m

n/m

n/m

n/m

13%

YoY
AER

13%

n/a

17%

n/a

17%

Notes:
(1)  Short-term investment and discount rate variances include revaluation gains for property held for own use. This amount is then reclassified from net profit 

to other comprehensive income to conform to IFRS® Accounting Standards measurement and presentation requirements.

(2)  Diluted earnings per share includes the dilutive effects, if any, of the awards under various share-based compensation plans as described in note 36 to 

the consolidated financial statements.

MOVEMENT IN SHAREHOLDERS’ ALLOCATED EQUITY
Shareholders’ allocated equity is shown before fair value reserve and insurance finance reserve which management 
considers is a view of shareholders’ equity that better reflects the long-term nature of our business.

US$ millions, unless otherwise stated

Opening shareholders’ allocated equity

Net profit

Dividends

Share buy-back

Foreign currency translation adjustments

Purchase of shares held by employee share-based trusts

Revaluation gains on property held for own use

Other capital movements

Total movement in shareholders’ allocated equity

Closing shareholders’ allocated equity

Shareholders’ allocated equity per share (US dollars)

Average shareholders’ allocated equity

2023

47,171

3,764

(2,293)

(3,637)

(215)

(115)

28

51

(2,417)

44,754

3.94

45,963

2022

51,277

3,331

(2,259)

(3,570)

(1,667)

(103)

62

100

(4,106)

47,171

4.02

49,224

Shareholders’ allocated equity increased by 8 per cent to US$50,684 million, before the payment of shareholder 
dividends of US$2,293 million and US$3,637 million additional return of capital to shareholders through the share 
buy-back  programme.  This  compared  with  US$47,171  million  at  31  December  2022.  Shareholders’  allocated 
equity was US$44,754 million at 31 December 2023.

036

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWCSM, NET OF REINSURANCE AND PROFIT BEFORE TAX SENSITIVITIES
Sensitivities  for  CSM  and  profit  before  tax  to  changes  in  equity  price  and  interest  rate  movements,  including 
management actions, are shown below. The interest rate sensitivities apply a 50 basis points movement in current 
bond yield curves to asset values and with a corresponding movement in discount rates applied to the calculation 
of liabilities.

US$ millions, unless otherwise stated

Central value

Effect of equity price changes

10 per cent increase in equity prices

10 per cent decrease in equity prices

Effect of interest rate changes

50 basis points increase in interest rates

50 basis points decrease in interest rates

US$ millions, unless otherwise stated

Central value

Effect of equity price changes

10 per cent increase in equity prices

10 per cent decrease in equity prices

Effect of interest rate changes

50 basis points increase in interest rates

50 basis points decrease in interest rates

As at  31 December  2023

As at  31 December 2022

CSM

% Change

CSM

% Change

53,115

50,225

679

(694)

(487)

505

1.3%

(1.3)%

(0.9)%

1.0%

577

(579)

(713)

934

1.1%

(1.2)%

(1.4)%

1.9%

2023

2022

Profit 
before tax

Profit 
before tax

4,564

4,054

1,170

(1,172)

(150)

165

1,191

(1,190)

(112)

134

Sensitivity analyses on insurance risk and foreign exchange rate risk are included in note 34 to the consolidated 
financial statements.

037

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONInsurance and reinsurance contract liabilities

203,607

183,305

IFRS BALANCE SHEET

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

US$ millions, unless otherwise stated

Assets

  Financial investments

Investment property

  Cash and cash equivalents

Insurance and reinsurance contract assets

  Other assets

Total assets

Liabilities

Investment contract liabilities

  Borrowings

  Other liabilities

Less total liabilities

Equity

  Total equity

  Less non-controlling interests

Shareholders’ equity

  Less

  Fair value reserve

Insurance finance reserve

Shareholders’ allocated equity

MOVEMENT IN SHAREHOLDERS’ EQUITY

US$ millions, unless otherwise stated

Opening shareholders’ equity

Net profit

Fair value gains/(losses) on assets

As at
31 December 
  2023

As at
31 December 

  2022(1)

Change
AER

248,958

235,954

4,504

11,525

7,504

13,828

286,319

4,600

8,969

7,800

13,148

270,471

9,170

11,800

20,148

11,986

11,206

18,826

244,725

225,323

41,594

483

41,111

516

(4,159)

44,754

45,148

476

44,672

(3,737)

1,238

47,171

2023

44,672

3,764

4,253

(5,397)

(2,293)

(3,637)

(215)

(115)

28

51

6%

(2)%

28%

(4)%

5%

6%

11%

(23)%

5%

7%

9%

(8)%

1%

(8)%

n/m

n/m

(5)%

2022

56,023

3,331

(10,378)

3,133

(2,259)

(3,570)

(1,667)

(103)

62

100

(3,561)

(11,351)

41,111

11,362

3.62

44,672

11,734

3.81

Net finance (expenses)/income from insurance contracts and reinsurance contracts held

Dividends

Share buy-back

Foreign currency translation adjustments

Purchase of shares held by employee share-based trusts

Revaluation gains on property held for own use

Other capital movements

Total movement in shareholders’ equity

Closing shareholders’ equity

Number of ordinary shares outstanding (millions)

Shareholders’ equity per share (US dollars)

Note:

(1)  Before the reclassification of assets and liabilities in the disposal group held for sale as described in note 42 to the consolidated financial statements.

038

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEW 
 
 
 
 
COMPREHENSIVE EQUITY

US$ millions, unless otherwise stated

Shareholders’ equity

Net CSM(1)

Comprehensive equity

Note:
(1)  After allowing for reinsurance, taxes and net of non-controlling interests.

As at 
31 December 
2023

As at 
31 December 
2022

41,111

44,313

85,424

44,672

41,743

86,415

ASSETS
Total  assets  increased  by  US$15,848  million  to  US$286,319  million  at  31  December  2023,  driven  mainly  by 
positive net investment cash inflows and fair value movements on debt securities.

LIABILITIES
Total liabilities increased to US$244,725 million at 31 December 2023 from US$225,323 million at 31 December 
2022.

Insurance and reinsurance contract liabilities increased to US$203,607 million at 31 December 2023 compared 
with US$183,305 million at 31 December 2022, driven mainly by net cash inflows, changes in liability discount 
rates and changes in fair value of underlying items of contracts measured under the variable fee approach.

Investment contract liabilities decreased to US$9,170 million at 31 December 2023 compared with US$11,986 
million at 31 December 2022. The decrease was driven mainly by the completion of the Australian Savings and 
Investments transaction in the second half of 2023, as disclosed in note 42 to the consolidated financial statements.

Borrowings increased to US$11,800 million at 31 December 2023 from US$11,206 million at 31 December 2022. 
Net proceeds from the issuances and redemption of medium-term notes and securities totalled US$496 million.

The leverage ratio, which is defined as total borrowings expressed as a percentage of the sum of total borrowings, 
total equity and CSM net of reinsurance and net of taxes, was 12.1 per cent at 31 December 2023, compared with 
11.4 per cent at 31 December 2022. The increase was largely due to a reduction in total equity following capital 
returns to shareholders from shareholder dividends and share buy-back.

Other liabilities increased to US$20,148 million at 31 December 2023 from US$18,826 million at 31 December 
2022, driven mainly by the increase in repos balance.

Details of commitments and contingencies are included in note 39 to the consolidated financial statements.

EQUITY
Shareholders’ equity increased to US$47,041 million, before the payment of shareholder dividends of US$2,293 
million and US$3,637 million additional return of capital to shareholders through the share buy-back programme.

Shareholders’  equity  reflects  the  other  comprehensive  income  or  expense  from  fair  value  gains  on  assets  due 
to unrealised market movements on debt securities and the net finance expenses from insurance contracts and 
reinsurance contracts held due to liability discount rate changes in our non-participating business(1) and surplus 
assets. In 2023, fair value gains on debt securities were US$4,253 million, offset by net finance expenses from 
insurance contracts and reinsurance contracts held of US$5,397 million.

Shareholders’ equity was US$41,111 million at 31 December 2023.

Shareholders’ allocated equity is shown before fair value reserve and insurance finance reserve, which management 
considers is a view of shareholders’ equity that better reflects the long-term nature of our business. Shareholders’ 
allocated equity was US$44,754 million at 31 December 2023.

Comprehensive equity of US$85,424 million at 31 December 2023 comprised shareholders’ equity of US$41,111 
million and the CSM of US$44,313 million after allowing for reinsurance, taxes and net of non-controlling interests.

Note:
(1)  Excluding unit-linked with significant protection benefits.

039

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONTOTAL INVESTMENTS(1)

US$ millions, unless otherwise stated

Total policyholder and shareholder

Total unit-linked contracts and consolidated 

investment funds

Total investments

As at
31 December 
  2023

Percentage 
  of total

As at
31 December 
  2022

Percentage 
  of total

235,936

88%

218,295

87%

32,612

268,548

12%

100%

33,506

251,801

13%

100%

UNIT-LINKED CONTRACTS AND CONSOLIDATED INVESTMENT FUNDS(1)

US$ millions, unless otherwise stated

Unit-linked contracts and consolidated 

investment funds

  Debt securities

  Loans and deposits

  Equity investments(2)

  Cash and cash equivalents

  Derivative financial instruments

Total unit-linked contracts and consolidated

investment funds

As at
31 December 
  2023

Percentage 
  of total

As at
31 December 
  2022

Percentage 
  of total

7,052

65

24,776

713

6

22%

–

76%

2%

–

6,869

345

24,741

1,505

46

21%

1%

74%

4%

–

32,612

100%

33,506

100%

Notes:

(1)  In  preparing  the  consolidated  financial  statements,  the  Group  enhanced  the  presentation  to  further  split  and  allocate  the  underlying  assets  held  by 
consolidated investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-
party unit holders, these continue to be classified under consolidated investment funds. Please refer to notes 18 and 22 to the consolidated financial 
statements for additional information.

(2)  Includes equity shares, interests in investment funds and exchangeable loan notes.

040

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEW 
 
 
POLICYHOLDER AND SHAREHOLDER INVESTMENTS(1)

US$ millions, unless otherwise stated

Participating funds and other participating 
  business with distinct portfolios(2)

  Government bonds

  Government agency bonds

  Corporate bonds and structured securities

  Loans and deposits

  Subtotal – Fixed income investments

  Equity investments(3)

Investment property and property held for own use

  Cash and cash equivalents

  Derivative financial instruments

Subtotal participating funds and other 
  participating business with distinct portfolios

Other policyholder and shareholder

  Government bonds

  Government agency bonds

  Corporate bonds and structured securities

  Loans and deposits

  Subtotal – Fixed income investments

  Equity investments(3)

Investment property and property held for own use

  Cash and cash equivalents

  Derivative financial instruments

Subtotal other policyholder and shareholder

Total policyholder and shareholder

As at
31 December 
  2023

Percentage 
  of total

As at
31 December 
  2022

Percentage 
  of total

21,027

6,838

49,756

470

78,091

30,209

3,574

2,421

376

9%

3%

21%

–

33%

13%

2%

1%

–

15,514

6,971

46,534

885

69,904

27,548

3,206

2,166

249

114,671

49%

103,073

54,343

7,343

31,399

3,460

96,545

11,468

4,491

8,391

370

121,265

235,936

23%

3%

13%

2%

41%

4%

2%

4%

–

51,354

7,602

31,367

3,615

93,938

11,979

3,672

5,298

335

51%

100%

115,222

218,295

53%

100%

7%

3%

22%

–

32%

13%

1%

1%

–

47%

24%

3%

14%

2%

43%

6%

2%

2%

–

Notes:

(1)  In  preparing  the  consolidated  financial  statements,  the  Group  enhanced  the  presentation  to  further  split  and  allocate  the  underlying  assets  held  by 
consolidated investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-
party unit holders, these continue to be classified under consolidated investment funds. Please refer to notes 18 and 22 to the consolidated financial 
statements for additional information.

(2)  Participating fund is written in a segregated statutory fund with regulations governing the division of surplus between policyholders and shareholders. 

Other participating business with distinct portfolios, representing Hong Kong participating business, are supported by segregated investment assets and 
explicit provisions for future surplus distribution, although the division of surplus between policyholders and shareholders is not defined in regulation.

(3)  Includes equity shares, interests in investment funds and exchangeable loan notes.

041

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION 
 
 
Financial investments held in respect of policyholders and shareholders increased to US$235,936 million at 31 
December 2023 compared with US$218,295 million at 31 December 2022.

Fixed  income  investments,  including  debt  securities,  loans  and  term  deposits  held  in  respect  of  policyholders 
and shareholders, totalled US$174,636 million at 31 December 2023 compared with US$163,842 million at 31 
December 2022.

Government bonds and government agency bonds increased to US$89,551 million from US$81,441 million and 
represented  51  per  cent  of  fixed  income  investments  at  31  December  2023,  compared  with  50  per  cent  at  31 
December 2022.

Corporate bonds and structured securities increased to US$81,155 million from US$77,901 million accounting for 
47 per cent of fixed income investments at 31 December 2023, compared with 48 per cent at 31 December 2022.

The average credit rating of the fixed income portfolio including government bonds remained stable at A, compared 
with the position at 31 December 2022. The average credit rating of the fixed income portfolio excluding domestic 
government  bonds(1)  improved  to  A  at  31  December  2023  from  A-  at  31  December  2022.  The  corporate  bond 
portfolio is well diversified with over 1,900 issuers and an average holding size of US$41 million.

At  31  December  2023,  2  per  cent  of  the  total  bond  portfolio  was  rated  below  investment  grade  or  not  rated, 
representing approximately US$4.0 billion in value. Approximately US$558 million of bonds, representing 0.3 per 
cent of our total bond portfolio, were downgraded to below investment grade during the period. Expected credit 
loss  (ECL)  provision  for  bond  portfolio  measured  at  amortised  cost  and  measured  at  fair  value  through  other 
comprehensive income increased by US$177 million during the year. The ECL provision represented 0.5 per cent 
of the bond portfolio at 31 December 2023, reflecting AIA’s overall high-quality investment portfolio.

Equity investments held in respect of policyholders and shareholders totalled US$41,677 million at 31 December 
2023, compared with US$39,527 million at 31 December 2022.

Cash and cash equivalents held in respect of policyholders and shareholders increased by US$3,348 million to 
US$10,812 million at 31 December 2023 compared with US$7,464 million at 31 December 2022.

Note:

(1)  Domestic government bonds refer to bonds issued in local or foreign currencies by the government where the respective business unit operates.

042

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWCAPITAL

FREE SURPLUS
The Group’s free surplus is the excess of adjusted net worth over required capital, including consolidated reserving 
and  capital  requirements,  adjusted  for  certain  assets  not  eligible  for  regulatory  capital  purposes.  Free  surplus 
provides  the  Group  with  the  financial  flexibility  to  invest  in  profitable  growth  and  absorb  the  effects  of  capital 
market stress.

The Group’s capital position remained very strong with free surplus increasing to US$22,259 million before total 
shareholder dividends and share buy-back of US$5,930 million. After capital returned to shareholders during the 
year, free surplus was US$16,329 million at 31 December 2023.

Free surplus invested in writing new business increased by 8 per cent to US$1,328 million.

The following table summarises the change in free surplus:

US$ millions, unless otherwise stated

Opening free surplus

Effect of acquisitions

Release of resilience margins

HKRBC early adoption

UFSG

Free surplus used to fund new business

Unallocated Group Office expenses

Finance costs and other capital movements

Free surplus before investment return variances and other items, 
  dividends and share buy-back

Investment return variances and other items

Free surplus before dividends and share buy-back

Dividends

Share buy-back

Closing free surplus

2023

17,850

(238)

–

–

6,041

(1,328)

(302)

(479)

21,544

715

22,259

(2,293)

(3,637)

16,329

2022

17,025

(200)

3,400

4,403

6,039

(1,274)

(250)

(371)

28,772

(5,093)

23,679

(2,259)

(3,570)

17,850

UNDERLYING FREE SURPLUS GENERATION (UFSG)
UFSG is a financial operating metric that measures the expected amount of free surplus generated from in-force 
business over the period before investment in new business, unallocated Group Office expenses, finance costs, 
investment return variances and other non-operating items.

UFSG of US$6,041 million grew by 5 per cent per share, driven by an increased expected return resulting from 
higher interest rates, partially offset by the effect of increased medical claims compared with 2022.

043

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONUNDERLYING FREE SURPLUS GENERATION PER SHARE

UFSG (US$ millions)

Weighted average number of ordinary shares 
  outstanding (millions)

Basic UFSG per share (US cents)

Weighted average number of ordinary shares 
  outstanding on diluted basis (millions) (1)

Diluted UFSG per share (US cents) (1)

Note:

2023

6,041

11,518

52.45

11,528

52.40

2022

6,039

11,929

50.62

11,938

50.59

YoY
CER

2%

n/a

5%

n/a

5%

YoY
AER

–

n/a

4%

n/a

4%

(1)  Diluted UFSG per share includes the dilutive effects, if any, of the awards under various share-based compensation plans as described in note 36 to the 

consolidated financial statements.

GROUP LCSM SOLVENCY POSITION
Under the GWS capital adequacy rules, the Group’s solvency is measured based on the Local Capital Summation 
Method  (LCSM),  which  aggregates  the  available  capital,  minimum  capital  requirements  and  prescribed  capital 
requirements measured under the regulatory requirements of each entity within the Group.

In  2023,  the  Group  LCSM  coverage  ratio  increased  to  288  per  cent  before  the  effect  of  the  share  buy-back 
programme, an increase of 5 pps from 283 per cent at 31 December 2022. After the return of capital to shareholders 
through the share buy-back, the Group LCSM coverage ratio at 31 December 2023 remained very strong at 275 
per cent.

In 2023, eligible group capital resources increased from US$70,698 million to US$73,156 million, driven mainly 
by in-force business capital generation and the effects of regulatory changes, partially offset by the effect of the 
share buy-back programme.

The group prescribed capital requirement (GPCR) increased from US$24,989 million to US$26,646 million due to 
new business and the effects of regulatory changes.

As a result, the Group LCSM surplus increased from US$45,709 million to US$46,510 million.

Tier 1 group capital increased from US$45,508 million to US$46,980 million, driven mainly by the in-force business 
capital  generation  and  the  effects  of  regulatory  changes,  partially  offset  by  the  effect  of  the  share  buy-back 
programme. The group minimum capital requirement (GMCR) increased from US$12,810 million to US$13,613 
million due to new business and the effects of regulatory changes.

044

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWThe table shows a summary of the Group LCSM solvency position on the GWS basis as at 31 December 2023.

US$ millions, unless otherwise stated
Group LCSM coverage ratio(1)
Tier 1 group capital coverage ratio(2)
Eligible group capital resources
  Tier 1 group capital
  Tier 2 group capital
Group prescribed capital requirement (GPCR)
Group minimum capital requirement (GMCR)
Group LCSM surplus

As at
31 December 
  2023
275%
345%
73,156
46,980
26,176
26,646
13,613
46,510

As at
31 December 
  2022
283%
355%
70,698
45,508
25,190
24,989
12,810
45,709

A shareholder view of the Group LCSM is also presented to show the position excluding the Group’s participating 
business(3) and for comparability with other companies which report on this basis. The Group LCSM coverage ratio 
on the shareholder basis, defined as the ratio of eligible group capital resources, excluding participating business, 
to the GPCR excluding participating business, was 335 per cent at 31 December 2023.

US$ millions, unless otherwise stated
Group LCSM coverage ratio
Eligible group capital resources
GPCR
Group LCSM surplus

Notes:

As at 31 December 2023

As at 31 December 2022

Shareholder 

Shareholder 

GWS basis

275%(1)

73,156
26,646
46,510

basis(3)
335%
53,885
16,076
37,809

GWS basis

283%(1)

70,698
24,989
45,709

basis(3)
356%
53,046
14,884
38,162

(1)  The Group LCSM coverage ratio on the GWS basis shown in the tables is referred to as the “eligible group capital resources coverage ratio” in the GWS 

framework and is defined as the ratio of the eligible group capital resources to the GPCR.

(2)  The Tier 1 group capital coverage ratio is defined in the GWS framework as the ratio of the Tier 1 group capital to the GMCR.

(3)  Excludes  the  contribution  from  participating  funds  and  other  participating  business  with  distinct  portfolios  except  for  Brunei  and  the  Macau  SAR. 
Participating businesses in Brunei and the Macau SAR are not considered as participating funds or other participating business with distinct portfolios 
under applicable local regulatory regimes in our LCSM reporting.

At 31 December 2023, eligible group capital resources on the GWS basis included the following items, which are 
included within Tier 2 group capital:

(i)  US$4,183 million(1) of subordinated securities. Subordinated securities with a fixed maturity receive full capital 
credit up to the date that is 5 years prior to the date of maturity, with the capital credit then reducing at the rate 
of 20 per cent per annum until maturity. Perpetual subordinated securities receive full capital credit unless 
they are redeemed; and

(ii) US$5,158  million(1)  of  senior  notes  issued  before  designation  that  have  been  approved  by  the  Hong  Kong 
Insurance Authority (HKIA) as capital. Prior to maturity, the approved senior notes receive full capital credit 
until 14 May 2031, after which the capital credit reduces at the rate of 20 per cent per annum until 14 May 
2036.

Note:

(1)  The amounts represent the carrying value of medium-term notes and securities contributing to eligible group capital resources.

045

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGROUP LCSM COVERAGE RATIO SENSITIVITIES
Group LCSM coverage ratio sensitivities arising from changes to the central assumptions from equity price and 
interest rate movements, applied consistently with those in EV, are shown below.

Interest rate sensitivities apply a 50 basis points movement in current bond yield curves to asset values with a 
corresponding  movement  in  discount  rates  applied  to  the  calculation  of  liabilities. The  amount  of  eligible  debt 
capital is equal to the carrying value and is unchanged in the sensitivity calculations. The direction of interest rate 
sensitivities varies by market.

Central value
Impact of equity price changes
10 per cent increase in equity prices
10 per cent decrease in equity prices
Impact of interest rate changes
50 basis points increase in interest rates
50 basis points decrease in interest rates

As at
31 December 
  2023
275%

As at
31 December 
2022
283%

1 pps
(2) pps

(10) pps
10 pps

4 pps
(5) pps

(6) pps
5 pps

RECONCILIATION BETWEEN GROUP LCSM SURPLUS AND FREE SURPLUS
AIA considers free surplus on a consolidated basis a more representative view of the capital position of the Group 
from a shareholder perspective. The table below shows a reconciliation between the Group LCSM surplus and free 
surplus on a consolidated basis.

US$ millions, unless otherwise stated

Group LCSM surplus

Adjustments for:

  Eligible Tier 2 debt capital

  Different capital requirements under EV for AIA China(1)

  Reflecting shareholders’ view of capital(2)

Free surplus on business unit basis

Adjustment to reflect consolidated reserving and capital requirements

Free surplus on consolidated basis

As at
31 December 
  2023

As at
31 December 
  2022

46,510

45,709

(9,341)

(5,658)

(8,202)

23,309

(6,980)

16,329

(9,379)

(5,622)

(7,353)

23,355

(5,505)

17,850

Notes:

(1)  Adjustment from C-ROSS solvency basis to China Association of Actuaries (CAA) EV basis in line with local requirements.

(2)  Mainly reflects the removal of surplus of participating funds and other participating business with distinct portfolios.

046

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWLOCAL SOLVENCY REQUIREMENTS
The  Group’s  individual  branches  and  subsidiaries  are  also  subject  to  supervision,  including  relevant  capital 
requirements, in the jurisdictions in which they and their parent entities operate. The local operating units were in 
compliance with the capital requirements of their respective entity and local regulators in each of our geographical 
markets at 31 December 2023.

The key developments in local solvency requirements are summarised as follows:

Mainland China
On  10  September  2023,  the  National  Financial  Regulatory  Administration  published  “Notice  on  optimising 
regulatory solvency standards for insurance companies”. The impacts were reflected in the Group’s EV and LCSM 
results where applicable.

Hong Kong SAR(1)
The HKIA is in the final stages of preparation for the implementation of a Risk-based Capital (RBC) regime for the 
Hong  Kong  insurance  industry  and  is  expected  to  implement  the  new  Hong  Kong  Risk-based  Capital  (HKRBC)  
regime in 2024.

In April  2022, AIA  International,  our  principal  operating  entity  in  Hong  Kong,  obtained  approval  from  the  HKIA 
to early-adopt HKRBC and report its solvency on the HKRBC basis with an effective date of 1 January 2022. The 
Group’s other operating entities in Hong Kong, including AIA Co. and AIA Everest, remain subject to the current 
Hong Kong Insurance Ordinance (HKIO) basis and will be subject to the revised legislation when it takes effect.

Macau SAR
In December 2023, the Monetary Authority of Macao (AMCM) started a consultation and assessment process to 
develop an RBC framework for the insurance industry of Macau, with a draft Bill expected in 2027.

South Korea
The new K-ICS has taken effect for AIA Korea from 1 January 2023. Similar to other modern risk-based capital 
regimes  for  insurers,  this  new  capital  regime  is  based  on  an  economic  balance  sheet  approach,  with  a  current 
market-based assessment of assets and liabilities, including a risk margin within the assessment of liabilities and 
a risk-based assessment of capital requirements. The effects of these changes have been reflected in the Group’s 
EV and LCSM results with effect from 1 January 2023.

New Zealand
In October 2022, the Reserve Bank of New Zealand (RBNZ) released its final interim solvency standards (ISS), 
which came into force on 1 January 2023. The effects of the changes in the new solvency standard have been 
reflected in the Group’s EV and LCSM results with effect from 1 January 2023 where applicable.

Note:

(1)  Hong Kong SAR refers to the Hong Kong Special Administrative Region of the People’s Republic of China.

047

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONHOLDING COMPANY FINANCIAL RESOURCES
Holding company financial resources increased to US$14,070 million before shareholder dividends of US$2,293 
million  and  the  US$3,637  million  additional  return  of  capital  to  shareholders  through  the  share  buy-back 
programme.

Net capital flows to the holding company of US$3,180 million was driven by US$3,292 million of capital flows 
from  subsidiaries.  Capital  flows  from  subsidiaries  increased  by  US$387  million  compared  with  last  year,  after 
considering the one-off remittance of US$1,436 million from excess surplus held in AIA Co. to the holding company 
in 2022  as previously disclosed.

Borrowings  increased  holding  company  financial  resources  by  US$396  million,  while  investment  income  and 
mark-to-market movements increased holding company financial resources by US$244 million.

After  total  capital  returns  to  shareholders  of  US$5,930  million,  holding  company  financial  resources  were 
US$8,140 million at 31 December 2023.

The movements in holding company financial resources are summarised as follows:

US$ millions, unless otherwise stated

Opening holding company financial resources

Capital flows from subsidiaries

Corporate activity including acquisitions

Net capital flows to holding company

Increase in borrowings(1)

Decrease in intercompany loans receivable

Interest payments on borrowings(1)

Investment income, mark-to-market movements in debt securities and others

Closing holding company financial resources before dividends and share buy-back

Dividends paid

Share buy-back

Closing holding company financial resources

Assets recoverable and liabilities repayable within 12 months as follows:

US$ millions, unless otherwise stated

Loans to/amounts due from subsidiaries(2)

Medium-term notes and securities(3)

Net other assets and other liabilities

Notes:

2023

10,668

3,292

(112)

3,180

396

–

(418)

244

14,070

(2,293)

(3,637)

8,140

2022

13,136

4,341

(2,479)

1,862

1,653

985

(359)

(780)

16,497

(2,259)

(3,570)

10,668

As at
31 December 
  2023

As at
31 December 
  2022

66

(831)

(135)

57

(600)

(69)

(1)  Borrowings  principally  include  medium-term  notes  and  securities;  other  intercompany  loans;  and  amounts  outstanding,  if  any,  from  the  Company’s 

US$2,980 million unsecured committed credit facilities.

(2)  As  at  31  December  2023,  loans  to/amounts  due  from  subsidiaries  was  US$895  million  (31  December  2022:  US$886  million).  US$66  million  was 

recoverable within the 12 months after 31 December 2023 (31 December 2022: US$57 million).

(3)  As at 31 December 2023, medium-term notes and securities  placed to the market was US$11,764 million (31 December 2022: US$11,206 million). 
US$831 million was repayable within the 12 months after 31 December 2023 (31 December 2022: US$500 million). Details of the medium-term notes 
and securities placed to the market are included in note 26 to the consolidated financial statements.

048

GROUP CHIEF FINANCIAL OFFICER’S REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWGLOBAL MEDIUM-TERM NOTE AND SECURITIES PROGRAMME

Under our Global Medium-term Note (GMTN) and Securities Programme, on 4 April 2023, the Company issued US 
dollar-denominated fixed rate medium-term notes, which comprised US$600 million of 10-year notes at an annual 
rate of 4.95 per cent. On 12 September 2023, the Company issued Singapore dollar (SGD) 550 million of resettable 
subordinated perpetual securities at an annual rate of 5.10 per cent. Both are listed on The Stock Exchange of 
Hong Kong Limited.

As at 31 December 2023, the aggregate carrying amount of the debt issued to the market under the GMTN and 
Securities Programme was US$11,764 million compared with US$11,206 million at 31 December 2022.

CREDIT RATINGS

As at 31 December 2023, AIA Co. had financial strength ratings of AA (Very Strong) with a stable outlook from 
Fitch; AA- (Very Strong) with a stable outlook from S&P Global Ratings; and Aa2 (Very Low Credit Risk) with a 
negative outlook from Moody’s. Moody’s revised the outlook on AIA Co. from stable to negative on 8 December 
2023  following  the  agency’s  decision  to  change  both  Mainland  China  and  Hong  Kong  SAR  sovereign  ratings 
outlook from stable to negative.

As at 31 December 2023, the Company had issuer credit ratings of AA- (Very High Credit Quality) with a stable 
outlook  from  Fitch;  A+  (Strong)  with  a  stable  outlook  from  S&P  Global  Ratings;  and  A1  (Low  Credit  Risk)  with 
a  negative  outlook  from  Moody’s.  Moody’s  revised  the  outlook  on  the  Company  from  stable  to  negative  on  8 
December 2023 following the agency’s decision to change both Mainland China and Hong Kong SAR sovereign 
ratings outlook from stable to negative.

DIVIDENDS

The  Board  has  recommended  a  final  dividend  of  119.07  Hong  Kong  cents  per  share,  subject  to  shareholders’ 
approval at the Company’s forthcoming AGM. This brings the total dividend for 2023 to 161.36 Hong Kong cents 
per  share,  an  increase  of  5  per  cent  compared  with  the  total  dividend  for  2022. This  follows  AIA’s  established 
prudent, sustainable and progressive dividend policy, allowing for future growth opportunities and the financial 
flexibility of the Group.

SHARE BUY-BACK PROGRAMME

The Group announced in March 2022 a share buy-back programme of up to US$10 billion over a period of three 
years. Since the commencement of the programme, approximately 740 million shares were repurchased for an 
aggregate  value  of  US$7,207  million  as  at  31  December  2023.  All  the  shares  repurchased  were  subsequently 
cancelled.

049

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONBUSINESS REVIEW

SUMMARY AND KEY BUSINESS HIGHLIGHTS

In 2023, AIA delivered 33 per cent growth in VONB as strong business momentum continued post the pandemic. 

Execution  of  our  strategic  priorities  and  our  continued  focus  on  delivering  compelling  propositions  and  a 

comprehensive range of products to our customers across the region supported double-digit VONB growth in 10 

of our markets. We have continued to develop and enhance digital tools to support our agents and partners to 

deliver a seamless customer journey, driving excellent growth across both our agency and partnership distribution 

channels.

DISTRIBUTION
Our  agency  channel  delivered  23  per  cent  VONB  growth  in  2023,  demonstrating  our  ongoing  commitment  to 

enhancing the quality of our differentiated agency distribution. Continued execution of our Premier Agency strategy 

supported strong growth in the number of active agents and double-digit growth in agent productivity and agent 

incomes across the Group, excluding Vietnam where we continue to transform our agency. AIA was named the 

number one Million Dollar Round Table  (MDRT) multinational company  globally for the ninth consecutive year, 

demonstrating the effectiveness of our differentiated strategy.

VONB for our partnership channel grew by 58 per cent, underpinned by our extensive network of market-leading 

strategic distribution partners. Our bancassurance channel delivered 42 per cent VONB growth as we continued 

to collaborate with our bank partners to upskill our insurance sellers and strengthen our digital capability. VONB 

from the intermediated channels, including independent financial advisers (IFAs) and brokers, more than doubled 

driven by the return of Mainland Chinese visitors in Hong Kong following the reopening of the border in February.

GEOGRAPHICAL MARKETS
AIA China delivered 28 per cent VONB growth from February to December, compared with the same period in 

2022, rapidly building excellent momentum once normal day-to-day activities resumed following the relaxation 

of COVID-19 restrictions. VONB growth of 20 per cent in the full year was driven by double-digit growth in our 

Premier Agency  and  excellent  growth  from  our  bancassurance  channel.  Our  compelling  customer  propositions 

supported double-digit growth in the number of new customers acquired, and in 2023, new customers contributed 

over half of our new business in terms of both ANP and the number of new policies.

AIA  Hong  Kong  achieved  VONB  growth  of  82  per  cent  in  2023,  supported  by  the  return  of  Mainland  Chinese 

visitors  following  the  resumption  of  cross-border  travel  in  February  and  growth  from  our  domestic  customer 

segment. Our Premier Agency remains the key contributor to VONB, supported by a 59 per cent increase in the 

number of new recruits and excellent growth in new agent productivity. VONB in the partnership channel more 

than trebled, supported by both our intermediated channels and long-term strategic partnerships with The Bank 

of East Asia, Limited (BEA) and Citibank, N.A. (Citibank).

050

AIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWAIA  Thailand  reported  a  21  per  cent  increase  in  VONB  for  the  full  year,  driven  by  strong  double-digit  growth 

from both our agency and partnership channels. Our continued focus on quality recruitment and training in our 

agency channel supported excellent growth in the number of new recruits, a double-digit increase in the number 

of active agents and strong growth in agent productivity. Performance in the partnership channel was supported 

by excellent VONB growth through our strategic bancassurance partner, Bangkok Bank Public Company Limited 

(Bangkok Bank).

AIA Singapore delivered 10 per cent VONB growth with a shift in product mix towards protection business. Our 

agency channel achieved double-digit VONB growth in the second half of the year, resulting from an increase in 

agent productivity. Our partnership channel reported excellent VONB growth in 2023.

AIA  Malaysia  achieved  VONB  growth  of  7  per  cent,  building  on  very  strong  growth  in  2022,  driven  by  strong 

performances  from  both  our  agency  and  partnership  channels.  We  continued  to  further  develop  our  Premier 

Agency by enhancing our digital tools, leading to increases in agent activity and productivity.

VONB  for  our  Other  Markets  segment  was  stable  in  2023  compared  to  2022.  Strong  underlying  growth  of  the 

segment was offset by lower VONB in Vietnam. As previously reported, negative consumer sentiment continued 

to impact the life insurance industry in Vietnam through the year. Excluding Vietnam, Other Markets delivered 15 

per cent VONB growth in 2023.

In  aggregate,  our  ASEAN  markets  continued  to  demonstrate  strong  momentum  in  2023  and  are  a  key  growth 

engine for AIA. These markets accounted for over one third of the Group’s VONB, in excess of US$1,500 million. 

Excluding Vietnam, our ASEAN markets delivered 14 per cent VONB growth, with double-digit growth from both 

our agency and partnership channels.

051

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONUNRIVALLED DISTRIBUTION

AGENCY

US$ millions, unless otherwise stated
VONB
VONB margin
ANP

2023
3,219
65.4%
4,922

2022
2,659
73.2%
3,632

YoY CER
23%
(8.0) pps
38%

YoY AER
21%
(7.8) pps
36%

AIA’s  unparalleled,  proprietary  Premier  Agency  is  a  core  competitive  advantage  and  sits  at  the  heart  of  our 
relationship with our customers. Our professional agency meets the diverse and rapidly growing needs of millions 
of customers across Asia through personalised advice and our comprehensive suite of products. We hold market-
leading  positions  across  the  region  and  have  been  named  the  number  one  Million  Dollar  Round Table  (MDRT) 
multinational in the world for the ninth consecutive year.

The consistent execution of our Premier Agency strategy has enabled us to deliver VONB growth of 23 per cent 
and ANP growth of 38 per cent in 2023, as new business momentum improved with the relaxation of pandemic-
related restrictions. Overall, agency distribution accounted for 76 per cent of the Group’s total VONB in 2023.

We support our agency force with new and enhanced digital tools that cover agency recruitment and onboarding, 
activity  management  and  new  leads  generation.  Our  best-in-class  training  is  designed  to  fast  track  their 
development and support them in achieving a full-time professional and productive career. Excluding Vietnam, we 
delivered strong growth in the number of active agents, and double-digit growth in agent productivity and agent 
incomes.  Our  social  media  integrated  leads  management  platform  enabled  our  agents  to  leverage  their  social 
media networks systematically and with curated content, helping to reach new customer segments.

Quality recruitment is critical to our Premier Agency strategy. In Hong Kong, the deployment of an AI-supported 
digital interview tool contributed to a 59 per cent increase in the number of new recruits. Across the Group, we 
onboarded over 80 per cent of new agents in 2023 through iRecruit, our digital recruitment platform. We delivered 
a  strong  double-digit  growth  in  the  number  of  new  recruits  for  the  Group  when  excluding  Vietnam,  where  we 
continue to transform our agency.

Developing our next-generation agency leaders is a key strategic priority, with a focus on ensuring high-quality 
recruitment,  training  and  management  as  we  prioritise  growth  in  professional  agents  across  our  markets.  In 
2023, our agency leadership programmes successfully generated a 10 per cent increase in the number of agency 
leaders, building additional capacity for agency growth.

AIA’s differentiated long-term strategy is the foundation of our professional and productive agency force. AIA China, 
AIA Hong Kong, AIA Thailand and Tata AIA Life Insurance Company Limited (Tata AIA Life) are all in the top five 
companies with the highest number of MDRT members globally. Our continued leadership in MDRT demonstrates 
the effectiveness of our Premier Agency strategy.

052

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWPARTNERSHIPS

US$ millions, unless otherwise stated
VONB
VONB margin
ANP

2023
1,031
37.8%
2,728

2022
665
37.5%
1,775

YoY CER
58%
0.1 pps
57%

YoY AER
55%
0.3 pps
54%

AIA’s extensive network of market-leading strategic distribution partners extends our market reach and provides us 
with the unique opportunity to engage and meet the protection, health, and long-term savings needs of hundreds 
of millions of potential customers across Asia.

In 2023, VONB for our partnership channel grew by 58 per cent to US$1,031 million, driven by excellent performances 
from  both  bancassurance  and  intermediated  channels.  Partnership  distribution  business  contributed  24  per 
cent of AIA’s total VONB in 2023.

Our bancassurance channel delivered a 42 per cent increase in VONB in 2023, driven by growth from the majority 
of our markets through the strong collaboration with bank partners, including our regional exclusive partners of 
BEA and Citibank, as well as Postal Savings Bank of China Co., Ltd. in Mainland China, Bangkok Bank in Thailand, 
Public Bank Berhad (Public Bank) in Malaysia, and Bank of the Philippine Islands (BPI) in the Philippines.

Our long-term strategic partnerships with leading banks are a key competitive advantage for AIA and we continue 
to  work  closely  with  them,  including  the  delivery  of  structured  training  that  upskills  insurance  sellers  and 
leveraging the strength of our digital capabilities to provide customers with a seamless omnichannel experience. 
This has driven an increase in our core business metrics, including higher productivity of our insurance sellers at 
our strategic partners in Mainland China, Hong Kong, Thailand, Malaysia, Indonesia and the Philippines.

Our digitally-led bancassurance strategy enables us to access previously untapped customers, and in 2023 helped 
generate over 3 million leads. For example, our strategic partnership with BPI delivered excellent growth in VONB 
as we continued to roll out social media and digital marketing tools to engage with our customers.

VONB from our intermediated channels, including IFAs and brokers, more than doubled in 2023, supported by the 
return of Mainland Chinese visitors in Hong Kong following the reopening of the border in February.

053

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGEOGRAPHICAL MARKET HIGHLIGHTS

MAINLAND CHINA

US$ millions, unless otherwise stated
VONB
VONB margin
ANP
TWPI
OPAT

2023
1,037
51.3%
2,023
8,589
1,548

2022
916
69.5%
1,319
7,592
1,551

YoY CER
20%
(18.3) pps
62%
20%
5%

YoY AER
13%
(18.2) pps
53%
13%
–

AIA China delivered 28 per cent VONB growth from February to December, compared with the same period in 2022, 
driven by excellent momentum once normal day-to-day activities resumed following the relaxation of COVID-19 
restrictions. VONB growth of 20 per cent in the full year was driven by double-digit growth in our Premier Agency 
and excellent growth from our bancassurance channel.

Very  strong  customer  demand  for  our  long-term  savings  products  supported  ANP  growth  of  62  per  cent.  The 
resulting product mix shift coupled with an increased contribution from bancassurance, where VONB margin is 
substantially below that of our agency, led to a lower VONB margin for the year. However, repricing and a favourable 
shift in product mix delivered an increase in VONB margin to 52.7 per cent for the second half of 2023, compared 
with the first half of the year, supported by improvement in both our Premier Agency and bancassurance channels.

OPAT increased 5 per cent to US$1,548 million, reflecting growth in our in-force portfolio.

AIA’s commitment to our long-established Premier Agency strategy is a key differentiator and provides significant 
competitive  advantages  for  AIA  China.  Our  continued  focus  on  quality  recruitment,  best-in-class  training  and 
digitally-enabled  leader  development  delivered  year-on-year  growth  in  the  number  of  new  recruits  and  active 
agents with increased momentum in the second half. Navigator, our powerful data-driven agency digital platform, 
enables agents to more effectively attract, nurture, engage and service our customers. In 2023, we further evolved 
Navigator with scenario-based customer acquisition and a product recommendation module, supporting excellent 
growth in agent productivity.

VONB for our bancassurance channel more than trebled, driven mainly by our deepening cooperation with Postal 
Savings Bank of China Co., Ltd, and our exclusive partnership with BEA. We continue to work with our strategic 
partners to improve customer experience and deliver compelling propositions to meet the needs of their customers.

During  2023,  we  further  strengthened  our  compelling  customer  propositions  with  new  integrated  value-added 
services tailored to our customers’ evolving needs. We successfully launched Cancer Shield, which offers end-
to-end  cancer  prevention  management  services,  two  tax-deductible  private  pensions  schemes,  an  innovative 
retirement proposition to add to our differentiated Health and Wellness ecosystem, and a set of comprehensive 
services  for  overseas  education.  Our  compelling  customer  propositions  supported  double-digit  growth  in  the 
number of new customers acquired. In 2023, new customers contributed over half of our new business in terms of 
both ANP and the number of new policies.

Mainland  China  offers  tremendous  growth  potential  for  AIA,  both  within  our  existing  footprint  and  in  new 
geographies. Following the successful launch of our new operation in Zhengzhou, Henan in May, we upgraded 
our Shijiazhuang licence to cover all of Hebei province and we were granted approvals by the regulator to begin 
preparations for expansion into more cities in Hubei and Sichuan. By replicating our efficient and scalable model 
across these new operations, we delivered excellent growth in the number of active agents in these geographies.

China Post Life
We  completed  our  24.99  per  cent  equity  investment  in  China  Post  Life  Insurance  Co.,  Ltd.  (China  Post  Life)  in 
2022. For clarity, AIA China’s reported results and the above table do not include any contribution from China Post 
Life. China Post Life delivered VONB growth of 17 per cent in 2023 compared with 2022, as prepared and reported 
by China Post Life. AIA’s investment in China Post Life enables us to capture the significant value available from 
additional distribution channels and customer segments that are highly complementary to AIA China’s strategy.

054

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWHONG KONG

US$ millions, unless otherwise stated
VONB
VONB margin
ANP
TWPI
OPAT

2023
1,430
57.5%
2,407
11,554
2,180

2022
787
69.5%
1,078
11,237
2,202

YoY CER
82%
(12.0) pps
123%
3%
(1)%

YoY AER
82%
(12.0) pps
123%
3%
(1)%

AIA  Hong  Kong  achieved  VONB  growth  of  82  per  cent  in  2023,  supported  by  the  return  of  Mainland  Chinese 
visitors  following  the  resumption  of  cross-border  travel  in  February  and  growth  from  our  domestic  customer 
segment. We provide a comprehensive suite of propositions for a broad range of customer segments that balance 
wealth and protection solutions. Strong demand for our flagship participating savings product supported overall 
ANP more than doubling to US$2,407 million while contributing to a lower VONB margin of 57.5 per cent. The 
results were also supported by strong growth in our flagship participating critical illness product, which had an 84 
per cent increase in the number of policies sold compared with 2022. Following the successful launch of our AIA 
Wealth Management Centre in March 2023, we have launched AIA Alta Wellness Haven and introduced AIA Club 
Alta in September, both offering integrated health and wealth management services alongside exclusive lifestyle 
privileges and experiences for our customers.

OPAT of US$2,180 million was broadly flat as growth in the in-force portfolio was offset by the effect on investment 
income, resulting from a US$2,800 million remittance to the Group Corporate Centre in 2022 to support the share 
buy-back programme, as well as increased medical claims. Excluding the impact of medical claims, OPAT growth 
was 2 per cent. We repriced the majority of our medical business in 2023 and we plan to further increase premium 
rates in 2024.

Our Premier Agency remains the key contributor to AIA Hong Kong’s VONB and delivered excellent VONB growth in 
2023, demonstrating the quality and professionalism of our people and disciplined execution of our agency strategy. 
We continued to focus on supporting and enabling our agents with digital tools to increase their productivity while 
we further enhanced our recruitment programme to attract diverse and high-calibre new agents. The number of 
new recruits grew by 59 per cent and we achieved excellent growth in new agent productivity.

VONB in our partnership distribution channel more than trebled compared to last year. The excellent performance 
contributed by our intermediated channels was supported by the resumption of cross border travel for Mainland 
Chinese visitors. Our long-term strategic partnerships with BEA and Citibank both also delivered excellent VONB 
growth, driven by improvements in activity and productivity.

055

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONTHAILAND

US$ millions, unless otherwise stated
VONB
VONB margin
ANP
TWPI
OPAT

2023
713
93.3%
765
4,425
951

2022
585
89.1%
655
4,166
977

YoY CER
21%
4.2 pps
16%
6%
(3)%

YoY AER
22%
4.2 pps
17%
6%
(3)%

AIA Thailand delivered 21 per cent VONB growth and a 16 per cent increase in ANP, driven by strong double-digit 
new business growth from both our market-leading agency channel and partnership distribution. VONB margin 
increased to 93.3 per cent, supported by increased sales of our critical illness rider products. AIA Thailand is the 
market leader for new business premiums in Thailand. OPAT increased by 3 per cent when excluding the effects 
of model refinements.

In agency, our continued focus on quality recruitment and training with ongoing support from our experienced 
leaders  and  powerful  digital  platforms  drove  excellent  growth  in  the  number  of  new  recruits,  a  double-digit 
increase in the number of active agents and strong growth in agent productivity. We achieved excellent growth in 
the number of new Financial Advisers (FAs), resulting in a further increase in the number of FAs as a proportion of 
the total agency force. In October, we launched an integrated agent journey platform, which empowers agents to 
provide more personalised advice and improves productivity with real-time management information, automated 
lead generation and scheduling as well as AI-powered training.

Our  strategic  bancassurance  partner,  Bangkok  Bank,  delivered  excellent  VONB  growth,  driven  by  higher 
productivity of insurance sellers and increased new business from health protection products with the launch of 
AIA Vitality with the bank in March. We introduced new training programmes focused on activation management, 
resulting in an increased number of active insurance sellers.

SINGAPORE

US$ millions, unless otherwise stated
VONB
VONB margin
ANP
TWPI
OPAT

2023
394
67.2%
586
3,912
669

2022
349
65.7%
531
3,577
655

YoY CER
10%
1.5 pps
8%
7%
(2)%

YoY AER
13%
1.5 pps
10%
9%
2%

AIA  Singapore  delivered  10  per  cent  VONB  growth,  supported  by  ANP  growth  across  all  distribution  channels 
and an increase in VONB margin of 1.5 pps to 67.2 per cent, which was driven by a shift in product mix towards 
protection products.

OPAT declined slightly partly due to lower investment income resulting from an increased remittance to the Group 
Corporate  Centre  of  US$300  million  in  2023  to  support  the  share  buy-back  programme.  While  we  saw  higher 
medical claims compared with last year, the effect was offset by positive experience from non-medical claims.

Our Premier Agency achieved double-digit VONB growth in the second half of the year, supported by an increase 
in agent productivity. We continue to invest in digital tools to enhance productivity through lead generation and 
more holistic financial planning and advisory services for our customers. AIA Singapore’s comprehensive suite of 
products and services helped to attract new talent with double-digit growth in the number of new recruits for the 
year.

Our partnership channel recorded excellent VONB growth, driven by our strategic partnership with Citibank and 
new business from other partners, which are focused on affluent and high net worth customers. In August, we 
launched  AIA  Platinum  Infinite  Wealth,  a  new  savings  plan  designed  for  long-term  wealth  accumulation  and 
intergenerational wealth transfer, which supported an increase in sales in our broker channel.

056

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWMALAYSIA

US$ millions, unless otherwise stated
VONB
VONB margin
ANP
TWPI
OPAT

2023
319
67.3%
473
2,565
293

2022
308
69.9%
440
2,464
362

YoY CER
7%
(2.6) pps
12%
8%
(17)%

YoY AER
4%
(2.6) pps
8%
4%
(19)%

AIA Malaysia achieved VONB growth of 7 per cent and ANP growth of 12 per cent in 2023, building on very strong 
growth in 2022.

OPAT declined by 17 per cent, as growth in our in-force portfolio was more than offset by higher medical claims; 
excluding the impact of these, OPAT growth was 8 per cent. We repriced medical business in 2023, with further 
premium increases planned for 2024.

Our agency delivered VONB growth in 2023 as we continued to enhance our digital tools, supporting increases in 
agent activity and productivity. Our partnership channel delivered strong VONB growth, supported by our strategic 
partnership with Public Bank, as we collaborated to increase penetration of the bank’s high net worth customer 
segment and increased the number of insurance specialists.

OTHER MARKETS

US$ millions, unless otherwise stated
VONB
VONB margin
ANP
TWPI
OPAT

2023
406
28.9%
1,396
6,894
560

2022
420
30.2%
1,384
7,140
710

YoY CER
–
(1.4) pps
4%
–
(13)%

YoY AER
(3)%
(1.3) pps
1%
(3)%
(21)%

Overview
VONB  for  our  Other  Markets  segment  was  stable  in  2023  compared  to  2022.  Strong  underlying  growth  of  the 
segment was offset by lower VONB in Vietnam. As previously reported, negative consumer sentiment continued 
to impact the life insurance industry in Vietnam through the year. Excluding Vietnam, Other Markets delivered 15 
per cent VONB growth in 2023. 

OPAT for Other Markets declined by 6 per cent when excluding the effects of model refinements as disclosed in 
the previous section, as new business growth was offset by unfavourable medical claims experience compared to 
last year.

Geographical Market Highlights
Australia:  AIA  Australia  recorded  strong  VONB  growth  in  2023,  supported  by  a  double-digit  increase  in  group 
insurance business as we benefitted from new members joining existing group schemes, successful renewals and 
also new business. In addition, we achieved higher sales in retail protection, enabled by our integrated life, health 
and well-being propositions.

Cambodia:  AIA  Cambodia  delivered  strong  ANP  growth,  driven  by  both  agency  and  group  insurance  business. 
Our agency’s continued focus on quality recruitment and training led to improved agent activity, enabled by our 
powerful digital tools.

057

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONIndia: Tata AIA Life’s protection-focused, multi-channel distribution platform achieved excellent VONB growth in 
2023, supported by all channels. We launched innovative products and maintained our industry-leading position 
in the retail protection market. Tata AIA Life was the third largest private life insurer in India in 2023, based on 
individual weighted new business premiums. Our differentiated Premier Agency delivered excellent results and 
further expanded its reach through new, digitally-enabled branch openings across the country. We also delivered 
strong  double-digit  growth  from  our  partnership  distribution  channel  and  broadened  our  distribution  reach 
through new partnerships.

Indonesia: While AIA Indonesia’s VONB declined overall in 2023, we delivered an increase in agent productivity as 
we continue to rebuild the fundamentals of our agency. Productivity of the insurance sellers in our bancassurance 
channel also increased, as we continued to work with our bank partners and further enhanced training.

Myanmar: AIA Myanmar’s ANP more than doubled in both our agency and partnership channels, driven by excellent 
growth in the number of active agents and wider coverage of our bank partner’s branches.

New Zealand: AIA New Zealand delivered double-digit ANP growth in both our bancassurance and IFA channels in 
2023 as we continued to strengthen our relationships with our partners. Our strategic partnership with ASB Bank 
Limited delivered strong ANP growth and a double-digit increase in the productivity of our insurance specialists.

Philippines:  AIA  Philippines  achieved  double-digit  VONB  growth,  supported  by  ANP  growth  and  an  increased 
VONB  margin  from  a  shift  in  new  business  towards  participating  products.  Our  partnership  with  BPI  delivered 
excellent VONB growth as the number of active in-branch insurance specialists increased by double-digits.

South Korea: AIA Korea delivered excellent VONB growth in 2023, driven by the continued performance from our 
bancassurance channel, where VONB and ANP more than doubled.

Sri  Lanka:  AIA  Sri  Lanka  delivered  excellent  ANP  growth  in  2023,  supported  by  our  agency  and  partnership 
distribution channels. Agency growth was supported by strong recruitment momentum and higher sales activity. 
In November, we expanded our bancassurance footprint by entering into a new long-term exclusive bancassurance 
partnership with the Commercial Bank of Ceylon PLC, the largest private bank in Sri Lanka.

Taiwan (China): AIA Taiwan reported double-digit VONB growth in 2023, driven by our bancassurance partnerships 
and improved productivity in our direct marketing channel.

Vietnam: AIA Vietnam’s VONB declined in 2023 as negative consumer sentiment continued to impact insurance 
sales momentum for the industry. AIA Vietnam continues its efforts to build a long-term sustainable foundation 
through enhanced quality recruitment, improved agency development programmes and compelling propositions. 
We have seen a gradual month-on-month improvement in new business volumes in the last quarter of 2023.

058

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWTECHNOLOGY, DIGITAL AND ANALYTICS

In June 2020, we set out our ambition for AIA to become a market-leader in the use of technology, digital and 
analytics  (TDA)  to  enable  every  aspect  of  our  business.  We  have  made  significant,  targeted  investments  over 
the past three years and these have accelerated AIA’s transformation into a customer-centric, world-class, and 
digitally-enabled insurer. We are now an industry leader in cloud adoption, enabling rapid deployment of digital 
tools and emerging technologies across the organisation. Our extensive TDA programme has delivered significant 
improvements in operational efficiency, customer experience and distribution productivity. We have also enhanced 
the Group’s risk management with more timely and effective monitoring of business, financial and cyber risks.

Since June 2020, we have invested around US$800 million in specific TDA projects across the Group to position 
all of our businesses for sustained growth. We estimate that the TDA transformation has generated annualised 
recurring savings of more than US$150 million through expense and claims efficiencies while driving productivity 
improvements across our distribution that supported our excellent VONB growth in 2023.

The  success  of  our  TDA  transformation  has  been  recognised  externally  through  numerous  awards,  including: 
InsuranceAsia News – Digital Insurer of the Year in 2021, 2022 and 2023; International Insurance Society’s 2023 
Global Innovation Award – Life/Health/Retirement Innovator of the Year; and IDC Future Enterprise Awards 2023 
Asia/Pacific – Best in Future of Digital Infrastructure for the Group.

We  continue  to  see  TDA  as  a  key  enabler  of  our  strategic  priorities,  driving  sustainable  business  growth  and 
creating shareholder value. The first phase of the transformation focused primarily on transforming the Group’s 
core technology and digital applications and was completed successfully at the end of 2023. We are now focused 
on leveraging our digital enablement and extensive proprietary data using generative artificial intelligence (AI) to 
support better decision-making, streamline operations, further increase distributor productivity and deliver even 
better  customer  experiences. TDA  is  also  at  the  heart  of  AIA’s  Integrated  Health  Strategy,  which  aims  to  make 
healthcare more accessible, more affordable and more effective to people across Asia.

WORLD-CLASS TECHNOLOGY
Across  the  Group,  we  have  driven  a  dramatic  shift  to  on-demand  cloud  technology  and  software  as  a  service 
(SaaS) solutions while retiring our legacy systems. AIA’s adoption of cloud technology had reached 90 per cent at 
the end of 2023, up from just 15 per cent in June 2020. AIA’s adoption of cloud technology is well ahead of global 
financial services and insurance industry average levels. While overall processing capacity has more than doubled 
since June 2020, our information technology infrastructure costs have remained stable.

AIA’s  modern  technology  infrastructure  enables  us  to  rapidly  deliver  and  scale  innovative  solutions  across  the 
Group and we are well positioned to leverage emerging technologies such as generative AI.

DIGITAL ENABLEMENT
Superior  and  personalised  digital  experiences  provide  better  customer  service  and  outcomes  while  bringing 
us  richer  data  and  deeper  customer  insights.  Across  the  Group,  more  than  20  million  existing  and  prospective 
customers now engage with us digitally and benefit from our high-quality digital experiences.

Our super app, AIA+, further elevates the digital experience with an expanded and integrated range of new services 
across  life,  health  and  wellness.  AIA+  is  now  operational  in  Mainland  China,  Thailand,  Malaysia  and  Vietnam, 
delivering increased customer engagement and higher repurchase rates. We plan to deploy AIA+ in more markets 
in 2024.

059

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONIn  2023,  we  continued  to  enhance  our  digital  agency  tools,  adding  extensive  new  features  across  10  markets 
with many powered by AI and analytics solutions. Our intelligent agency recruitment platform in Hong Kong has 
supported higher productivity and improved retention of new agent recruits. In Malaysia, our high-potential agency 
leaders who were identified by our analytics model delivered double the sales and recruitment activities compared 
with regular agency leaders. Our agents rate our powerful digital tools highly with an average in-app rating of 4.7 
out of 5 across the Group.

ANALYTICS
Over the last three years we have implemented more than 330 data and analytics high-impact use cases across 
the Group, further deepening and industrialising our use of AI and analytics. Our data platforms are richer, faster 
and more reliable, enabling efficient access and insights. The size of our data resources is seven times the 2020 
levels while the speed of data processing increased by five times, and we are generating deeper and more powerful 
insights in real-time. Our analytics solutions have enhanced customer experiences and increased the productivity 
of our distribution, and we have established the foundations for the deployment of generative AI solutions at scale.

We have deployed AI in our underwriting processes, resulting in faster and more reliable decisions, and AI-powered 
premium payment reminder calls to support higher persistency and customer retention. In our claims processing, 
optical character recognition (OCR) technology and AI-adjudication support faster turnaround time while reducing 
fraud, waste and abuse.

In our Premier Agency, we continue to enhance our digital tools with greater automation, AI and analytics across 
the entire agency value chain. To support growth in high-quality recruitment, we have deployed AI solutions for 
candidate profiling, hiring assessment and interviews. Agents are provided with personalised training programmes 
that take into account attributes such as tenure, type of agent and performance to tailor the right training content 
to  each  agent’s  individual  development  journey.  These  are  integrated  into  our  agency  management  systems, 
enabling our agency leaders to monitor and track individual progress and outcomes.

DATA GOVERNANCE AND RESPONSIBLE USE OF AI
AIA is committed to leading data quality and protection standards; we have implemented over 7,500 data quality 
rules to ensure the quality and integrity of the data we use to serve our customers, delivering better decision-making 
and enhanced user experiences.

Advancements in generative AI bring new risks, such as copyright infringements and the generation of incorrect 
or misleading information. We continue to strengthen our governance on the responsible use of AI with additional 
controls  and  guidelines  specifically  for  generative  AI.  Our  focus  is  on  ensuring  fairness  and  prevention  of 
unintended bias in our AI-driven processes. Our Responsible Use of Artificial Intelligence Standard demonstrates 
our commitment to maintaining trust, promoting innovation and avoiding negative impacts on customer satisfaction 
and our reputation.

CYBERSECURITY
Safeguarding  the  personal  information  of  our  customers,  employees  and  distributors  is  a  key  priority  for  AIA, 
and  we  are  dedicated  to  keeping  our  systems  and  processes  secure  and  protected.  In  2023,  AIA  continued  to 
maintain  the  International  Organization  for  Standardization  (ISO)  27001  certification  covering  identity  access 
management,  cybersecurity  and  cloud  security  operations.  Additionally,  Service  Organization  Controls  ISAE 
3000 Type II Report was obtained for AIA Company Limited’s Group Information Security services in 2022. Since 
cybersecurity is constantly evolving, we are continuously upgrading our defences and response mechanisms, as 
well as raising awareness and educating all key stakeholders of the organisation. We will continue to invest in 
information security safeguards, including a focus in the areas of new cyber defence technologies, data protection 
and automation, to ensure sufficient and robust operational controls that meet our information security objectives.

060

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWCOMPELLING PROPOSITIONS

In 2023, we developed new products and services that broadened the customer segments we serve, made our 
propositions more accessible, expanded our offerings to meet a wider set of needs, and delivered greater long-term 
value to our customers.

AIA’s  compelling  and  high-quality  propositions  meet  our  customers’  protection  and  long-term  savings  needs 
across their life stages and are supported by professional advice. Our propositions motivate and reward customers 
for taking actions that positively impact their physical and financial health, help them seek the best treatment and 
encourage them to save more effectively to meet their financial needs. We aim to align AIA’s financial success to 
the health and well-being of our customers, delivering our Purpose of helping people live Healthier, Longer, Better 
Lives.

We design our propositions based on insights into our customers’ needs gained through our deep relationships, 
extensive consumer research, data and analytics and test and learn approaches. The pandemic has reshaped our 
customers’  needs,  priorities  and  expectations,  and  we  have  identified  four  key  trends  across  our  markets  that 
are  helping  us  develop  more  relevant  and  targeted  solutions  for  our  customers,  including:  diverging  lifestyles 
and lifepaths, a changing vision of retirement, sustaining through financial challenges and taking health into the 
customer’s own hands.

Leveraging these insights, we are developing propositions that broaden the customer segments we serve, deepen 
the  coverages  within  each  segment  and  address  our  customers’  personalised  needs  through  their  life  stages. 
We  are  also  progressing  our  Integrated  Health  Strategy,  which  is  focused  on  delivering  more  accessible,  more 
affordable and more effective healthcare for our customers through health technology and analytics.

INTEGRATED SOLUTIONS TO MEET CUSTOMER NEEDS
Providing  relevant  ecosystem  services  is  key  to  our  proposition  strategy.  AIA  Vitality  is  our  leading  health  and 
wellness programme, that is integrated with our products, supporting and rewarding our customers for staying 
healthy.  We  continued  to  expand  AIA  Vitality  in  2023  by  launching  in  Vietnam  and  adding  more  than  60  new 
integrated  products  across  the  11  existing  AIA  Vitality  markets.  Around  60  per  cent  of  our  new  customers  are 
adding AIA Vitality to their policies when given the option to do so. The number of AIA Vitality members grew by 
22 per cent over 2022 levels.

Broadening Segments that We Serve
AIA Thailand launched AIA Health Saver in 2023, an affordable health insurance product, making healthcare more 
accessible for the mass market segment. With over 60 per cent of policies coming from customers new to AIA, 
the  product  has  successfully  tapped  into  lower  income  segments  and  further  extended  our  market  leadership 
in  health  and  protection.  AIA  Thailand  has  also  launched  AIA  for  Kids  for  young  and  emerging  families.  The 
proposition offers a tailored package of unit-linked products with health riders, providing parenting support for 
child development through our leading digital platform, ALive.

To  capitalise  on  the  significant  number  of  high  net  worth  individuals  in  the  region,  AIA  Hong  Kong  provides 
one-stop financial and wellness services through dedicated wealth and wellness centres. Our loyalty programme, 
AIA Club Alta, offers premium wealth management, health and wellness services and exclusive access to lifestyle 
events and experiences. In Singapore, we continued to strengthen our affluent and high net worth propositions, 
upgrading  our  loyalty  programme  and  broadening  our  high  net  worth  solutions,  targeting  both  onshore  and 
offshore  customers. The  scale  of  these  loyalty  programmes  across  these  markets  continued  to  grow,  with  over 
170,000 members.

061

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONHolistic Retirement Propositions
AIA China further strengthened its range of retirement propositions with the launch of two tax-deductible private 
pension products in 2023. Customers are supported by a wide choice of retirement services providing home-based, 
community-based and institution-based retirement support alongside medical care and assistance that caters to 
different stages of retirement. A critical success factor for these products is the support of AIA China’s Premier 
Agents who are trained and certified to provide professional advice to our customers on their retirement needs. 
The  proposition  has  successfully  attracted  younger  and  affluent  customers,  delivering  strong  VONB  growth  in 
long-term savings and offering significant opportunities for customer acquisition and future cross-selling.

In  Singapore,  we  launched  AIA  Centurion,  a  first-in-market  simplified  underwriting  personal  accident  product 
that  provides  protection,  home  care  services  and  on-demand  telemedicine  consultations  for  customers  with 
multi-stage dementia, making our protection solution more accessible to elderly customers while helping them to 
live independently.

Health and Protection
In  Mainland  China  and  Hong  Kong,  we  further  strengthened  our  protection  propositions  and  enhanced  the 
ecosystem of health and wellness services to better support our customers through their increasingly complex 
health journeys. To reduce the risks of cancer and limit its impact, AIA China launched Cancer Shield, a cancer 
prevention and screening service attached to our products to help customers seek early and timely treatments 
along with extended and upgraded medical case management services.

AIA Hong Kong continues to lead the market in innovative critical illness propositions. Our Cancer Guardian product 
supports  customers  with  a  range  of  highly  relevant  and  integrated  services  to  help  predict,  prevent,  diagnose, 
treat  and  recover  from  cancer. To  better  support  our  Mainland  Chinese  visitor  customers,  AIA  Hong  Kong  also 
launched AIA CarePass in 2023, a first-in-market programme with exclusive medical support services, helping our 
customers easily obtain high-quality medical care in Hong Kong.

In India, Tata AIA Life has also launched a first-in-market health solution offering life and health cover, wellness 
services and medical benefits while helping customers grow their wealth over time. Tailored to meet the needs 
of more affluent segments, the product offers a range of value-added health services including cashless hospital 
admissions, significantly broadening the customer needs that we can address.

062

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWAIA’S INTEGRATED HEALTH STRATEGY
AIA’s  Integrated  Health  Strategy  aims  to  make  healthcare  more  accessible,  more  affordable  and  more 
effective for millions of people in Asia. In 2023, we made good progress by delivering more integrated 
health insurance and healthcare provision, more proactively managing healthcare providers and deploying 
best-in-class claims management solutions across our markets, leveraging Amplify Health, AIA’s leading 
health insurtech business.

Personalised Health Insurance
We  are  developing  more  personalised  and  relevant  health  propositions  that  help  customers  access 
healthcare services with greater convenience and a more integrated experience, delivering better health 
outcomes at lower cost. In response to recent medical cost inflation, AIA Malaysia launched a range of new 
products with various deductible and co-payment options which, together with AIA Vitality, incentivises 
our customers towards healthier behaviours and more effective healthcare pathways.

Integration with Outpatient Clinics
Healthcare delivery is often not as effective as it could be with customer journeys that are fragmented, 
complex and difficult to navigate, leading to variability in outcomes and higher medical costs. By better 
integrating  with  healthcare  providers,  we  proactively  guide  customers  along  their  healthcare  journeys, 
helping to avoid unnecessary costs and delivering improved health outcomes.

Day surgery centres generally provide a lower cost setting compared with inpatient hospital treatments 
and we are expanding our day surgery centre networks across our markets. AIA-owned clinics, including 
those acquired through MediCard in the Philippines and Blue Care in Hong Kong, provide our customers 
with greater choice and more cost-effective treatments. In Singapore, we have expanded our network of 
day  surgery  centres  with  preferred  fee  arrangements,  helping  us  better  manage  medical  costs  for  our 
customers.

Advanced Healthcare Administration and Management
AIA’s healthcare administration and management ensures that customers have the support of a high-quality 
network that delivers more accessible, more affordable and more effective healthcare services. In 2023, 
we  enhanced  our  claims  management  process  and  delivered  improvements  in  customer  experience 
through greater claims automation, increased straight-through processing and reduced fraud, waste and 
abuse. By digitalising our claims processes, we are also gaining large amounts of additional health data 
that support analytics for better health provider management and product development.

Amplify Health
Amplify Health, leveraging its full range of health insurtech assets and expertise, has developed a broad 
suite of services that will accelerate the capability build for AIA’s businesses and support the creation of 
sustainable competitive advantages in health insurance. These assets include access to a significant health 
information dataset – 600 million member months of longitudinal health data over 15 years – providing 
AIA with significant opportunities as we deploy our health insights to deliver more effective healthcare 
for  our  customers.  In  addition  to  digital  health  engagement,  other  services  being  deployed  include 
healthcare  provider  management  and  optimisation,  AI-driven  core  claims  and  benefits  management, 
payment integrity assessments, customer insights analysis and product design. Amplify Health’s solutions 
currently process over 700,000 claims in 2023 for AIA Singapore with plans for continued scaling of its 
solutions to other AIA markets in the future.

063

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONLEADING CUSTOMER EXPERIENCE

We are focused on deploying digitalisation, automation, and AI and analytics across all key stages of our customers’ 
journeys to deliver outstanding customer experience through simple, quick, personalised and scalable processes. 
Real-time customer surveys, complaint monitoring and service level tracking help us to continuously enhance our 
processes and deliver the best experience.

The delivery of our strategic priorities over the last three years has supported enhanced operational efficiency 
and improved customer satisfaction and loyalty. Across our buy, service and claims transactions, 85 per cent are 
now completed within one day, up from 50 per cent at the end of 2020. In 2023, AIA ranked first in seven of our 
markets by Net Promoter Score (NPS), a key measure of how we meet our customer expectations. Our process 
enhancements  are  supporting  improvements  in  persistency  and  ensure  that  customers  continue  to  benefit 
from our valuable protection for longer. Our efforts have also been recognised externally including the CX Asia 
Excellence Awards 2023 – Best Customer Experience Gold Award.

Our  leading  customer  digital  apps  and  streamlined  processes  are  driving  greater  customer  engagement  and 
generating richer customer insights, helping us deepen customer relationships and grow customer lifetime value. 
We are now focused on deploying generative AI to deliver more intelligent and personalised operations, further 
increasing customer satisfaction, engagement and repurchase.

TRANSFORMING CUSTOMER JOURNEYS
Customer preferences are evolving rapidly with increased demand for high-quality and efficient digital interactions. 
In response, we have extensively digitalised our processes and shifted to digital servicing models. In December 
2023,  94  per  cent  of  all  of  our  customer  submissions  across  buy,  service  and  claims  transactions  were  made 
digitally.

Straight-through processing (STP) is our key measure of customer journey automation across buy, service and 
claims journeys. For the Group, our end-to-end STP across all three journeys reached 85 per cent in December 
2023, an increase from 35 per cent in June 2020. AIA China had the highest overall STP of 91 per cent among our 
businesses and seven of our markets were above 80 per cent in December 2023.

Continuous monitoring of customer feedback and satisfaction levels allows us to identify and respond quickly to 
our customers’ evolving needs. We have deployed real-time customer surveys at key customer touch points in all 
of our markets and our Customer Satisfaction Score (CSAT) stood at an excellent 93 per cent in December 2023.

We have made it easier for our customers to purchase policies by simplifying underwriting rules, better leveraging 
existing  customer  data  and  increasingly  employing  AI.  In  2023,  79  per  cent  of  new  business  policies  were 
underwritten automatically and we have improved the end-to-end STP rate for our buy transactions by 36 pps to 
72 per cent since June 2020.

For  servicing  transactions,  we  have  reduced  turnaround  times  through  various  initiatives,  including  deploying 
optical  character  and  facial  recognition  technologies.  In  2023,  end-to-end  service  STP  for  the  Group  reached  
92 per cent, an increase of 50 pps from June 2020, and six of our markets achieved rates of 85 per cent or higher 
in December 2023.

We are focused on delivering a leading customer experience for customers using our contact centres with lower 
headcount by leveraging the use of AI-powered voicebots and chatbots. In 2023, our contact centres achieved a 
CSAT score of 98 per cent.

064

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWWe have redesigned our claims processes, leveraging OCR technology, AI and digital payment connectivity, leading 
to  faster  and  more  cashless  settlements.  End-to-end  claims  STP  increased  from  22  per  cent  in  June  2020  to  
75 per cent in December 2023. In December 2023, we settled 78 per cent of claims within one day and we paid 
99 per cent of claims digitally.

DEEPENING RELATIONSHIPS WITH OUR CUSTOMERS
We  aim  to  build  deep  and  long-lasting  relationships  with  our  customers.  Our  customer  engagement  model  is 
supported  by  rich  customer  data  sets,  extensive  analytics  and  leading  marketing  technology  to  drive  greater 
engagement  and  cross-sell  rates.  We  are  deploying  behavioural  models  from  real-time  customer  interactions 
across AIA’s digital ecosystem to drive more targeted and personalised engagements, reaching more customers 
and increasing existing customer cross-sell rates.

In 2023, we saw a 17 per cent increase in the number of existing customers who bought another policy from AIA, 
and  15  per  cent  growth  in  VONB  through  cross-selling  and  up-selling  compared  with  2022.  We  use  data  and 
analytics to ascertain the most optimal point to engage with our customers. For example, we launched successful 
thematic campaigns in Hong Kong and Singapore to engage with our customers at key moments that matter to 
them, such as birthdays, festive seasons, a newborn child or an upgrade in AIA Vitality membership tier. As a result, 
we are seeing improved uptake and higher case size from these targeted marketing offers. In Thailand, we were 
able  to  identify  customers  with  high  protection  needs  and  record  a  significant  uplift  in  conversion  rates  when 
compared to non-targeted campaigns.

CUSTOMER ENGAGEMENT THROUGH DIGITAL CHANNELS
Customers increasingly prefer to engage with us digitally. In respect of this, we have significantly increased our 
digital  engagement  capabilities  through  both  AIA’s  proprietary  digital  assets  and  our  partnerships  with  digital 
platforms.

These  yielded  promising  results  in  2023,  with  over  1.8  million  customers  acquired  through  digital  platform 
partnerships  across  Thailand,  Malaysia,  and  India.  Close  to  500,000  of  these  customers  also  bought  another 
insurance policy from AIA, more than doubling the number over 2022 levels.

Enhanced and new features on our website, including an updated design and enhanced search engine optimisation, 
supported an increase in unique visitors, generating over two million leads to our agency channel, and supporting 
the generation of over US$130 million of ANP for the Group in 2023.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONORGANISATION OF THE FUTURE

AIA’s  strong  track  record  of  performance  has  been  achieved  through  our  unique  culture  of  empowerment  with 
accountability and our strong commitment to developing our people.

SHAPING A SIMPLER, FASTER, MORE CONNECTED AIA
We started our journey to transform AIA into a simpler, faster, more connected organisation in the second half of 
2020 to support the execution of our strategy. By the end of 2023, the majority of our larger local business units 
have completed the implementation of new operating models to support the delivery of our strategic priorities. 
These simplified and sustainable structures ensure we have the right resources performing in the right roles to 
achieve our ambitions  and  put  our  people  closer to decision-making  by reducing the number of organisational 
layers. This has led to better business outcomes and a more empowered organisation.

In  2023,  we  continued  to  embed  and  strengthen  our  cross-functional  operating  model  in  eight  of  our  markets, 
where these agile teams collaborate on some of our most important strategic initiatives. These new ways of working 
are successfully helping us focus on customer needs, innovate at pace and deliver business benefits more rapidly.

BUILDING A FUTURE READY WORKFORCE
Ensuring  that  we  have  people  with  the  right  skills  is  critical  to  both  support  and  leverage  the  Group’s  TDA 
transformation. As at 31 December 2023, approximately 20 per cent of our employee workforce(7) comprises talent 
with TDA skill sets, an increase of 73 per cent since 1 July 2020. This material investment marks a step change in 
our talent capabilities and underpins our ability to execute our growth strategy.

In 2023, we launched new programmes that continue to build our capabilities in core lines of business, including 
our  Distribution  Leadership  Programme  and  the  AIA  Design  Academy,  which  focuses  on  building  the  Group’s 
internal  human-centred  design  skills.  We  also  developed  programmes  to  upskill  employees  and  nurture  talent, 
including LIFT (Learn. Integrate. Focus. Thrive), a 12-month Group-wide support framework for new employees.

RECOGNISED AS AN EMPLOYER OF CHOICE
AIA’s annual employee engagement survey demonstrates our continued positive employee sentiment. Our 2023 
survey was completed by 98 per cent of employees, with the Group’s employee engagement scores placing AIA 
in the 92nd percentile of Gallup’s global finance and insurance industry benchmark. Our employee engagement 
levels  have  remained  in  the  top  quartile  of  this  benchmark  for  seven  consecutive  years  and  in  the  top  10th 
percentile for three consecutive years.

In 2023, our continued focus on our people has resulted in several local and global awards, including the Gallup 
Exceptional Workplace Award, an accolade that celebrates companies that have a highly engaged workforce and 
performance-oriented culture.

Notes:

(1)  Growth rates and commentaries are provided on a constant exchange rate (CER) basis.

(2)  Throughout the Distribution section, VONB and VONB margin by distribution channel are based on local statutory reserving and capital requirements and 

exclude pension business.

(3)  AIA adopted IFRS 9 and IFRS 17 from 1 January 2023. Comparative information of OPAT has been restated for 2022.

(4)  AIA China’s financial results do not include any contribution from our 24.99 per cent shareholding in China Post Life.

(5)  ANP and VONB for Other Markets include the results from our 49 per cent shareholding in Tata AIA Life. ANP and VONB do not include any contribution 
from our 24.99 per cent shareholding in China Post Life. The IFRS results of Tata AIA Life and China Post Life are accounted for using the equity method 
in Other Markets and Group Corporate Centre, respectively. For clarity, TWPI does not include any contribution from Tata AIA Life and China Post Life.

(6)  The results of Tata AIA Life are reported on a one-quarter-lag basis. The results of Tata AIA Life are accounted for using the twelve-month period ended 30 
September 2023 and the twelve-month period ended 30 September 2022 in AIA’s consolidated results for the twelve-month period ended 31 December 
2023 and the twelve-month period ended 31 December 2022, respectively.

(7)  Overall number of employees includes full-time and part-time employees as well as employees on fixed-term contracts, and excludes interns, agents of 

the Group, employees of MediCard, Amplify Health, our joint venture Tata AIA Life and our associate China Post Life.

066

BUSINESS REVIEWAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWFINANCIAL AND OPERATING REVIEW

REGULATORY AND INTERNATIONAL 
DEVELOPMENTS

INSURANCE CAPITAL STANDARD

In 2020 the International Association of Insurance Supervisors (IAIS) began the first of two phases in the development 
and implementation of the Insurance Capital Standard (ICS). Under the first phase, a Reference ICS is being assessed 
during a five-year monitoring period for reporting privately to group-wide supervisors. A public consultation on the 
ICS was conducted by the IAIS in 2023. In the second phase, it is expected that the ICS as a group prescribed capital 
requirement will be formally launched by the IAIS at the end of 2024, and for group supervisors then to consider its 
implementation, taking into account specific market circumstances.

The Aggregation Method (AM) is an alternative being developed by US regulators, that would define group solvency 
by referencing the local regimes to which a group is subject. The IAIS has begun the comparability assessment that 
will ascertain whether AM provides comparable outcomes to the ICS. The IAIS collected data for the comparability 
assessment in 2023 and aims to make the final decision by the end of 2024.

In  addition  to  ICS,  the  IAIS  is  working  on  key  strategic  themes  that  affect  the  insurance  sector  and  the  broader 
financial system, including on climate-related risk, financial inclusion, digital innovation, operational resilience and 
cyber  risk,  protection  gaps  and  diversity,  equity  and  inclusion.  AIA  will  continue  to  monitor  these  developments 
closely.

BEPS 2.0

AIA continues to closely monitor developments in respect of the tax policy work led by the Organisation for Economic 
Co-operation and Development (OECD) on the “Two-Pillar Solution to Address the Tax Challenges Arising from the 
Digitalisation  of  the  Economy”,  a  phase  of  the  OECD/G20  Base  Erosion  and  Profit  Shifting  (BEPS)  Project  that  is 
commonly referred to as “BEPS 2.0”, and constructively engages with relevant governments and the OECD on their 
work. In 2021, the OECD/G20 Inclusive Framework on BEPS (Inclusive Framework) published draft Global Anti-Base 
Erosion (GloBE) Model Rules to give effect to Pillar Two of BEPS 2.0, which imposes a global minimum effective tax 
rate  (ETR)  on  large  multinational  enterprises  in  respect  of  each  jurisdiction  in  which  they  operate. The  Inclusive 
Framework  originally  agreed  that  participating  jurisdictions  should  enact  these  rules  into  law  in  2022,  with  the 
majority of the rules to be effective from 2023. However, on 22 February 2023, it was announced in the Hong Kong 
Budget that Hong Kong will defer the application of the GloBE rules, and also the introduction of a domestic minimum 
top-up tax, to start from 2025 onwards. This announcement, which was reaffirmed when Hong Kong initiated its 
public consultation on Pillar Two income taxes on 21 December 2023, reflects similar deferrals announced by other 
jurisdictions (e.g., the European Union, Vietnam, South Korea, Australia and New Zealand, which have deferred until 
2024, and Malaysia, Singapore and Thailand, which have also deferred until 2025).

Once Pillar Two income taxes are effective, the Group is expected to become liable to pay top-up tax on the difference 
between  its  Pillar  Two  ETR,  calculated  on  a  jurisdiction-by-jurisdiction  basis,  and  a  15  per  cent  minimum  rate, 
regardless of the Group’s overall ETR. As a result of specific adjustments set out in the Pillar Two income tax rules, 
which  result  in  different  ETRs  compared  to  those  arising  on  an  IFRS  basis,  jurisdictions  with  an  accounting  ETR 
above 15 per cent may still be exposed to paying Pillar Two income taxes in any given year. Conversely, a jurisdiction’s 
accounting ETR may be below 15 per cent, yet it still may not be exposed to Pillar Two income taxes.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONREGULATORY AND INTERNATIONAL DEVELOPMENTS

There remain significant areas of uncertainty around the application of Pillar Two income taxes. As an insurer, the 
difficulties in accurately forecasting each entity’s net profit and its constituent components for future periods when 
the Pillar Two income taxes are in effect (most notably due to fluctuations in investment returns) renders any estimate 
of  Pillar Two  income  tax  liabilities  inherently  unreliable. There  also  continues  to  be  uncertainty  in  relation  to  the 
application of key areas of the rules, particularly as they relate to insurance companies. On top of these uncertainties, 
most of the jurisdictions in which the Group operates, including Hong Kong and certain of our other major markets, 
have not yet published domestic legislation to enact Pillar Two income taxes. Therefore, it is also uncertain which 
jurisdiction’s  Pillar  Two  legislation  will  apply  to  each  entity  and  the  precise  provisions  of  each  set  of  applicable 
legislation when it comes into effect. In this context, the Group considers that the quantitative impact of Pillar Two 
income taxes on AIA is not yet reasonably estimable. The Group has engaged tax specialists to assist with applying 
the Pillar Two income tax rules. However, based on currently available information, Pillar Two income taxes are likely 
to adversely affect AIA’s ETR from 2025 onwards.

068

AIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWFINANCIAL AND OPERATING REVIEW

RISK MANAGEMENT

OVERVIEW

The  Group  recognises  the  importance  of  sound  risk  management  in  every  aspect  of  our  business  and  for  all 
stakeholders. For our policyholders, it supports safeguarding their interests and our ability to meet our obligations 
to  them.  For  investors,  it  is  key  to  protecting  and  enhancing  the  long-term  value  of  their  investment.  Finally,  
for regulators, sound risk management supports industry growth and enhances the public’s trust in the industry.

The Group’s Risk Management Framework (RMF) does not seek to eliminate all risks but rather to identify, understand 
and manage them within acceptable limits in order to support the creation of long-term value. The Group’s RMF is 
built around developing an appropriate and mindful Risk Culture at every level of the organisation in support of our 
strategic objectives. The Group’s RMF provides business units with appropriate tools, processes and capabilities for 
the ongoing identification, assessment, management and response, monitoring and reporting of the Group’s principal 
risks in an integrated manner.

The Group’s RMF consists of the following key components:

•  Risk Governance;
•  Risk Culture;
•  Risk Strategy and Appetite; 
•  Risk Management Process; and 
•  Risk Reporting, Systems and Tools. 

RISK GOVERNANCE

THREE LINES OF DEFENCE
The Group’s Risk Governance framework is built on the “Three Lines of Defence” model. The objective is to ensure 
that  an  appropriate  framework  is  in  place,  including  an  independent  system  of  checks  and  balances,  to  provide 
assurance that risks are identified, assessed, managed and governed properly. The framework clearly defines roles 
and responsibilities for the management of risk between Executive Management (First Line), Risk and Compliance 
(Second Line) and Internal Audit (Third Line) functions.

The  First  Line  is  made  up  of  the  business,  who  are  the  Risk Takers  and  are  responsible  for  operating  within  the 
Group’s RMF, including implementing effective controls to mitigate risks within the Risk Appetite of the Group and 
the relevant business unit.

The Second Line consists of the Risk and Compliance function, which provides independent challenge and advice  
to the First Line. It ensures that the Group’s RMF remains appropriate and effective with respect to the risk profile  
and  operations,  and  risks  are  being  managed  appropriately  within  Risk Tolerances  of  the  Group  and  the  relevant 
business unit.

The Third Line is the Group Internal Audit (GIA) function, which is independent of the Executives and reports to the 
Audit Committee of the Board. GIA is responsible for independently assess and report on the overall effectiveness of 
risk management, internal controls and governance processes.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONThe Three Lines of Defence converge at the Board, which retains overall responsibility for the Group’s RMF. The Group 
Board is supported and advised by four Board Committees, namely the Audit Committee, the Risk Committee, the 
Remuneration Committee and the Nomination Committee.

RISK COMMITTEE STRUCTURE
The Risk Committee structure is designed to:

•  ensure consistent application of the RMF across the Group;

•  provide streamlined processes for the timely identification, assessment and escalation of risk issues;

•  provide objective analysis of risk issues enabling informed decision-making; and

•  ensure discussion and challenge in relation to risk issues in suitable forums leading to optimal outcomes.

AIA Group Limited Board

Audit 
Committee

Risk 
Committee

Remuneration
Committee

Nomination 
Committee

Operational Risk 
Committee

Financial Risk  
Committee

The Board
The Board retains overall responsibility for oversight of the Group’s risk management activities. In this regard, the 
Board sets the Group’s Risk Appetite, approves the Group’s RMF (including amendments or refinements from time to 
time) and monitors material group-wide risks. In fulfilling these responsibilities, the Board is supported and advised 
by the Risk Committee.

Risk Committee
The Risk Committee oversees risk management across the Group and advises the Board on all risk-related issues 
requiring Board attention. The members of the Risk Committee are all Board directors, with the majority of members, 
including  the  Committee  Chairperson,  being  Independent  Non-executive  Directors. The  Risk  Committee  meets  at 
least four times a year.

Operational Risk (ORC) and Financial Risk (FRC) Committees
The Risk Committee is supported by two Executive Risk Committees which, between them, oversee the management 
of all risks. The ORC is chaired by the Group Chief Risk Officer (CRO) and oversees risks associated with failure in 
internal processes, personnel and systems or from external events. The FRC is chaired by the Group Chief Executive 
and President and oversees risks associated with financial, insurance and investment activities. The ORC and FRC 
each meet at least four times a year.

The above committee structures are replicated at the business unit level where applicable.

070

RISK MANAGEMENTAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWRISK CULTURE

Risk  Culture  defines  the  Group’s  attitude  to  risks  and  ensures  its  remuneration  structure  promotes  the  right 
behaviour. Strong Risk Culture facilitates organisational resilience and supports sustainable success in delivering on 
our commitment to customers in the long term.

ACCOUNTABILITY
A  key  component  of  the  Group’s  Risk  Culture  is  accountability. The  First  Line  generally  consists  of  business  unit 
management  and  is  responsible  for  managing  risks  associated  with  their  businesses.  The  Risk  and  Compliance 
function makes up our Second Line and is headed by the Group CRO who has overall accountability for the Risk and 
Compliance function across the Group. Within each business unit, the business unit CRO is a senior position with 
a primary reporting line into the Group CRO or Regional CROs, and a secondary reporting line to the business unit 
Chief Executive Officer (CEO). This structure ensures independence of the Second Line while ensuring that business 
unit  CROs  have  full  access  to  local  business  discussions  to  provide  risk  management  perspectives  and  insights. 
The Group CRO is a member of the Group Executive Committee while business unit CROs are, in most cases, also 
members of their respective business unit Executive Committees.

REMUNERATION
The  Company’s  executive  remuneration  structure  ensures  appropriate  consideration  of  the  Group’s  RMF  within  a 
strong performance-oriented culture. This is supported by a performance management system where all staff are 
measured on ‘how’ as well as ‘what’ they deliver. This structure places significant emphasis on conduct as well as 
achievement, and is consistent with our fundamental Operating Philosophy of “Doing the Right Thing, in the Right 
Way, with the Right People... and the Right Results will come”.

RISK STRATEGY AND APPETITE

Risk Strategy describes the types of risks, and how and to what extent they are taken in order to pursue the Group’s 
strategy and business objectives. The Group’s Risk Appetite Framework (RAF) establishes the quantum and nature 
of risks the Group is prepared to take to achieve its strategic objectives.

1.  The Risk Appetite Statement (RAS) is an overarching statement on the enterprise’s attitude to risk;

2.  Risk Principles and Risk Tolerances are qualitative statements and quantitative metrics that expand and validate 

the RAS; and

3.  Risk Limits are used to manage specific risks.

RISK APPETITE STATEMENT
The Group has adopted the following RAS:

“The amount of risk taken by AIA in the ordinary course of its business will be sufficient to meet its customers’ 
reasonable requirements for protection and benefits while ensuring that the level and volatility of shareholder returns 
are in line with a broadly-based risk profile appropriate for a pan-Asian life and health insurance group.”

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONRISK PRINCIPLES AND RISK TOLERANCES
The RAS is supported by five Risk Principles:

Risk Principles

Regulatory Capital 

Financial Strength 

“AIA has no appetite for regulatory non-compliance and as such will ensure that we hold 
sufficient capital to meet our current statutory minimum solvency in all but the most 
extreme market conditions.”

“AIA will ensure the Group’s ability to meet all future commitments to our customers, both 
financial obligations and in terms of the promises we make to them. We will maintain 
sufficient capital to support a Financial Strength Rating that meets our business needs.”

Liquidity

“AIA will maintain sufficient liquidity to meet our expected financial commitments as they 
fall due.”

Earnings Volatility

Business Practice

“AIA will seek to deliver reported operating earnings consistent with expectations and will 
implement policies, limits and controls to contain operational risks, risk concentrations and 
insurance risks within reasonable tolerances.”

“AIA will uphold high ethical standards and will implement sound internal controls to 
minimise the downside risk from the impact of any operational failures within reasonable 
tolerances.”

Risk Tolerances and Risk Limits, including granular measures and indicators, are used to monitor and control specific 
risk types.

RISK MANAGEMENT PROCESS

The Group has a robust process that provides sufficient information, capability and tools to manage its key risks. 
Risks which the Group proactively accepts are identified, quantified and managed to support the creation of long-
term value.

RISK IDENTIFICATION AND ASSESSMENT
Timely and complete identification of risks is an essential first step to the Risk Management Process. The Risk and 
Compliance  function  has  developed  a  systematic  process  to  identify  existing  and  emerging  risks  in  the  business 
units. The Group’s risk taxonomy enables a consistent identification and classification of existing and emerging risks 
inherent in business activities.

Quantification of risk is important in establishing the level of exposure and in determining the appropriate management 
actions within the Group’s Risk Tolerances. Specific approaches to quantifying risk are applied depending upon the 
nature of the risk, including regular capital assessments, and stress and scenario testing.

MANAGEMENT AND RESPONSE
Executives working in the First Line are responsible for the execution of appropriate actions and other risk mitigation 
strategies to transfer, mitigate or eliminate risks considered outside of Risk Tolerances. They are also responsible for 
the timely escalation of material risk developments.

072

RISK MANAGEMENTAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWRISK MONITORING
Risks are evaluated against approved Risk Tolerances and Risk Limits to ensure implications for both the current and 
forward-looking risk profile are understood and appropriately considered in decision-making.

RISK CONTROLS
Risks  which  the  Group  seeks  to  mitigate  are  managed  through  an  effective  internal  controls  system  to  maintain 
exposures  within  an  acceptable  residual  level.  The  Operational  Risk  and  Control  Framework  (ORCF)  has  been 
designed to ensure that the Group operates in accordance with the expectations of stakeholders. A primary component 
of the ORCF is the Risk and Control Assessment (RCA), which is a regular evaluation of the business’ operational 
risks and control effectiveness to ensure that information and perspectives on the internal control environment are 
appropriately considered.

RISK REPORTING, SYSTEMS AND TOOLS

Risk  reporting  represents  the  internal  and  external  Risk  and  Compliance  reporting  processes  which  support  an 
ongoing evaluation of the Group’s risk profile. Information is gathered from underlying systems and provided to the 
Board, respective Risk Committees and other executive management to inform key decision-making, such as via the 
annual Group Own Risk and Solvency Assessment (ORSA) Report.

THE GROUP’S PRINCIPAL RISKS

The Group’s principal risks, while not exhaustive, and the strategies to manage the risks are detailed below.

FINANCIAL RISKS
The Group’s primary financial risks are insurance risk and market risk. AIA’s insurance operations are exposed to 
insurance  risk  primarily  from  changes  in  mortality  and  morbidity  experience,  the  acquisition  and  persistency  of 
insurance business, and business expenses. This also includes changes to assumptions regarding future experience 
for these risks. Market risk relates to the adverse price movements and credit defaults leading to financial losses 
immediately, as well as losses over time due to a mismatch in asset and liability cashflows. It includes interest rate 
risk, equity risk, foreign exchange rate risk, liquidity risk, credit risk and credit spread risk. Please refer to note 34 
to the consolidated financial statements on pages 282 to 299 of this Annual Report for details on financial risks, 
including exposures and sensitivity analysis.

OPERATIONAL RISKS
Operational risks arise from internal processes, personnel and systems or from external events which may result in 
a direct or indirect business impact. The Group’s RMF includes a mechanism for identifying, assessing, managing, 
monitoring and reporting operational risks to ensure that potential risk exposures arising from operational activities 
do not exceed the Group’s Risk Tolerances.

Data Risk
As  a  data-driven  organisation,  AIA  continues  to  focus  on  managing  the  risk  of  inaccurate  or  incomplete  data,  or 
mishandling of data, through a variety of Information Security standards and protocols as well as our Group Data 
Governance Standard and Group Data Protection Standard. Data Councils are established at the Group and business 
unit level for enhanced data management governance and controls. In addition, a group-wide Data Privacy Policy is 
in place which is aligned to leading industry standards and independent assurance is provided by GIA as part of its 
risk-based cyclical audit plan for data privacy compliance controls.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONEnvironmental, Social and Governance-Related Risk
AIA’s Environmental, Social and Governance (ESG) Report 2023 is published on the websites of both the Hong Kong 
Exchanges and Clearing Limited at www.hkex.com.hk and the Company at  www.aia.com and provides an update 
on our ESG strategy, initiatives and progress. AIA’s ESG governance framework and strategy are embedded in the 
organisation, enabling the Group to effectively manage ESG-related risks and opportunities across all businesses.

Financial Crime Risk
Financial crime risk refers to the risk of breach of Anti-Money Laundering (AML) and Counter-Terrorist Financing 
(CTF)  laws  and  regulations.  AIA  is  committed  to  a  strict  programme  of  compliance  with  all  applicable  AML/CTF  
laws and regulations to prevent the use of its products and services for money laundering and terrorist financing 
purposes. The Group AML/CTF Policy sets out the detailed requirements of the Group AML/CTF Programme, including 
a  risk-based  approach  to  conducting  customer  due  diligence,  ongoing  monitoring,  suspicious  activity  reporting, 
training and record keeping. AIA uses appropriate AML/CTF monitoring software and tools to screen risk profile and 
monitor customer activity. Employees and agents are required to complete AML/CTF training. In addition, our Group 
Economic  Sanctions  Policy  sets  out  standards  to  manage  the  risk  of  dealings  with  governments,  individuals  and 
entities subject to sanctions programmes.

Fraud Risk
Fraud risk arises from fraudulent activities committed by internal and/or external parties to cause a loss (including 
monetary loss, reputational loss or regulatory fines) to AIA or others. AIA adopts a zero-tolerance approach to fraud, 
with  clear  standards  for  consequence  management,  including  discipline.  The  Group  Anti-Fraud  Policy  /  Group 
Whistleblower  Protection  Policy  and  respective  trainings  provide  guidance  to  employees  on  their  responsibilities 
to  be  vigilant  in  identifying  and  reporting  potential  fraud  impacting  AIA  or  our  customers,  including  through 
whistleblowing channels. Detective controls include monitoring and modelling of intermediary conduct and checks 
on employees’ expenses.

Operational Resilience Risk
Operational  resilience  ensures  effective  preparedness  and  response  to  disruptive  events,  which  involve  the  
availability of critical staff, critical systems, and premises. AIA has a robust Business Continuity Management (BCM) 
framework  in  place,  aligned  with  leading  industry  standards.  Critical  staff  have  designated  backups,  with  the 
required capability and technology/systems to work remotely, whilst Disaster Recovery (DR) readiness and recovery 
objectives have been defined, validated and tested for critical systems. The group-wide BCM system enables real-time 
monitoring, automation of reports and digital dashboards. General BCM awareness as well as certified professional 
training programmes are undertaken to enhance response capabilities of our people.

People Risk
Our organisation and people strategy enables us to attract, retain and develop outstanding people, making AIA an 
employer of choice across our markets. We monitor engagement across our business units and functions each year 
through the Gallup Q12 Employee Engagement Survey. This provides meaningful inputs that inform targeted and 
impactful strategies to maintain and enhance our strong levels of engagement. AIA is also committed to developing 
strong internal leadership capability, with a succession pipeline that drives personal growth for our people, shapes 
our organisation, and ultimately supports sustainable business growth. Moreover, employees’ physical, mental, social, 
and financial health continue to be a priority in retaining top talent and sustaining high performance. Please refer to 
the Our People and Culture section on pages 76 to 79 of this Annual Report for additional details.

074

RISK MANAGEMENTAIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWRegulatory Risk
Regulatory  risk  concerns  the  risk  of  financial  or  reputational  loss  due  to  the  failure  to  comply  with  or  address 
changes  to  regulatory  requirements,  guidelines  and  expectations.  We  continue  to  monitor  adherence  to  various 
new and existing regulatory requirements in various jurisdictions as well as international developments, including 
Insurance Capital Standard (ICS) and Base Erosion and Profit Shifting (BEPS) 2.0. Please refer to the Regulatory and 
International Developments section on pages 67 to 68 of this Annual Report for details.

Sales Conduct Risk
Sales conduct risk arises from inappropriate marketing and sales practices which may result in poor outcomes for 
customers  and  reputational  damage  or  financial  loss  to  the  Group.  It  is  managed  in  accordance  with  group-wide 
standards on business quality, which set out the minimum requirements to promote the right outcomes for customers 
and the right culture across intermediaries. Agents are licensed by the respective regulators and further trained by 
AIA on the relevant regulatory and company policy requirements, including AIA Code of Conduct requirements. The 
interactive Point of Sale (iPoS) tool facilitates the sale process, supported by minimum standards covering product 
suitability,  handling  of  vulnerable  customers  and  non-face-to-face  sales.  Sales  practices  are  monitored  through 
various means, including direct verification calls with customers, mystery shopping, sample-based quality assurance 
reviews of controls, and investigation of inappropriate sales practices.

Technology Risk
AIA manages technology risk in accordance with industry policies, practices and benchmarks. In 2023, AIA maintained 
International  Organization  for  Standardization  (ISO)  27001  certification  covering  identity  access  management, 
cybersecurity  and  cloud  security  operations  and  we  regularly  perform  an  independent  cybersecurity  maturity 
assessment against the standards of the United States’ National Institute of Standards and Technology (NIST). With 
growing use cases of responsible artificial intelligence (AI) in the Group, AIA has established AI governance through 
the Group Responsible Use of AI Standard and the Group AI Council.

Third-Party Risk
AIA engages a variety of third parties in the normal course of its business operations, and has in place minimum 
requirements  for  assessing,  managing  and  governing  third  parties,  including  with  respect  to  third-party  security, 
operational resilience and regulatory compliance. AIA has further strengthened the identification and management 
of third-party risks through the implementation of a group-wide Third Party Management System. External and intra-
group outsourcing arrangements that are material from Group perspective are identified and a register of material 
group outsourcing arrangements is maintained.

075

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONOUR PEOPLE AND CULTURE

Our people are central to our continued ability to deliver on our Purpose to help millions of people across Asia live 
Healthier, Longer, Better Lives(1). Representing different geographies and communities, they make up the culture of 
our business and enable us to create value for our stakeholders.

Nurturing our culture, building leaders and workforce capability, and supporting and developing our people so that  
they can achieve their potential are key organisational and people priorities for AIA. Our organisation and people 
strategy  enables  us  to  attract,  retain  and  develop  outstanding  people,  making  AIA  an  employer  of  choice  across  
our markets.

NURTURING OUR CULTURE

AIA’s rich history in Asia connects our organisation to the region’s culture and future. With our unparalleled history 
of operations in the region, we are mindful that our culture brings us together, connects our people to our shared 
Purpose, and distinguishes us from our peers.

At  AIA,  we  are  guided  by  our  Operating  Philosophy  of  “Doing  the  Right  Thing,  in  the  Right  Way,  with  the  Right  
People… and the Right Results will come”. By acting with our deep-rooted Leadership Essentials of Clarity, Courage 
and Humanity, we demand and champion a better way.

Our Purpose guides the decisions and actions that our people make every day and inspires us to support and protect 
the well-being of those we serve and each other.

Our operating model of empowerment within a framework, together with the principles that underpin our culture, 
create an engaging environment for our employees to deliver on our people proposition of Believe in Better.

EMPLOYEE ENGAGEMENT
A  collaborative  and  inclusive  workplace  that  prioritises  employee  engagement  is  important  to  AIA.  We  monitor 
engagement  across  our  business  units  and  functions  each  year  through  the  Gallup  Q12  Employee  Engagement 
Survey. This provides meaningful inputs that inform targeted and impactful strategies to maintain and enhance our 
strong levels of engagement.

Our  2023  survey  was  completed  by  98  per  cent  of  employees,  with  the  Group’s  employee  engagement  scores  
placing  AIA  in  the  92nd  percentile  of  Gallup’s  global  finance  and  insurance  industry  benchmark.  Our  employee 
engagement levels have remained in the top quartile of this benchmark for seven consecutive years, and in the top 
10th  percentile  for  three  consecutive  years.  Our  strong  employee  engagement  and  performance-oriented  culture 
were again recognised in 2023, with the Group receiving the Gallup Exceptional Workplace Award for the second 
consecutive year.

BUILDING FUTURE LEADERS

Our leaders play a key role in strengthening our culture and sustaining employee engagement. AIA is committed 
to developing strong internal leadership capability, with a succession pipeline that drives personal growth for our 
people, shapes our organisation, and ultimately supports sustainable business growth.

LEADERSHIP DEVELOPMENT
Through  the AIA  Leadership  Centre  (ALC),  we  collaborate  with  world-renowned  business  schools  and  consulting 
firms to develop tailor-made programmes. ALC programmes support AIA’s senior leaders, top agency leaders and 
key  partner  executives  to  deliver  on  our  strategic  priorities  and  empower  them  to  meet  our  commitments  to  our 
customers and the communities in which we operate.

Notes:
(1)  As at 31 December 2023, AIA had a total of 25,927 employees, which includes full-time and part-time employees as well as employees on fixed-term 
contracts,  and  excludes  interns,  agents  of  the  Group,  employees  of  MediCard  Philippines,  Inc.  (MediCard), Amplify  Health Asia  Pte.  Limited  (Amplify 
Health), our joint venture Tata AIA Life, and our associate China Post Life. All figures related to the number of employees in this report exclude MediCard, 
which AIA acquired in 2022 and is currently integrating into the business, and Amplify Health. Including MediCard and Amplify Health, AIA has a total of 
27,320 employees.

076

AIA GROUP LIMITEDFINANCIAL AND OPERATING REVIEWWe  continue  to  strengthen  our  approach  to  leadership  development  and,  consequently,  our  talent  pipeline 
through our four signature programmes. AIA’s “SPARK” and “Leading Across Boundaries” programmes support the 
development of future senior leaders in our business units and senior Group Office leadership roles. We also support 
the development of existing and aspiring leaders to build their people leadership capability through our “Voyage” and 
“ASPIRE” programmes.

SUCCESSION AND ORGANISATION PLANNING
Our  annual  Group  Organisation  and  People  Review  process  enables  leaders  to  plan  for  the  succession  of  all  key 
leadership  roles.  In  2023,  more  than  50  per  cent  of  our  leadership  appointments  were  filled  by  leaders  in  our 
leadership pipeline, demonstrating the success of our targeted approach.

We also continue to enrich our leadership pipeline by attracting top leadership talent from different backgrounds, 
with the skills needed to shape and drive our future organisation.

BUILDING A FUTURE READY WORKFORCE

Building workforce capability and developing our people so they can achieve their potential is a key focus for AIA. We 
continue to invest in attracting talent and incubating capabilities in core and emerging business lines, strengthening 
our approach to capability building, and designing new training programmes to reskill and upskill employees.

Our investment in developing technology, digital and analytics capabilities continued in 2023 and as at 31 December 
2023, approximately 20 per cent of the employee workforce(2) is comprised of talent with these skill sets – an increase 
of 73 per cent since 1 July 2020. This material and ongoing investment marks a step-change in our capabilities and 
underpins our ability to execute our overall growth strategy.

LEARNING AND DEVELOPMENT
Our learning culture supports our people in their current roles and as they grow and progress within AIA. Our focus 
on learning is a key part of our ambition to ensure that our people can upskill, reskill, work more flexibly and adapt to 
the changing world of work. Our holistic learning approach empowers our people to learn new knowledge and skills, 
including through on-the-job experiences, mobility, collaborative projects, in-person and virtual lessons, digital self-
learning, mentoring and coaching.

We  believe  career  mobility  and  assignments  in  different  business  units  or  functions  provide  our  employees  with 
new and valuable learning opportunities while building connections across the Group. These assignments provide 
opportunities to learn new skills and help develop our people’s personal AIA networks.

We continuously research skills and knowledge requirements of our industry, deliver programmes that address these 
needs and enhance programme designs with employee feedback. In addition, our people are required to complete 
regular mandatory training on a range of technical, governance and conduct-related topics.

We have launched new programmes and enhanced existing programmes to develop capabilities and nurture talents 
across the Group, including:

•  LIFT  (Learn.  Integrate.  Focus. Thrive.)  is  a  12-month  Group-wide  support  framework  for  new  employees. This 
programme combines digital and in-person experiences to equip and support employees so they can thrive at 
AIA. It facilitates cross-market connections and empowers employees to prioritise their well-being.

•  ESG 101 is an interactive e-learning module to empower employees to become champions for Environmental, 
Social and Governance (ESG), reinforcing our commitment to ESG principles. Over 24,000 employees(2) completed 
this module in 2023, which is also integrated into our comprehensive AIA Fundamentals digital suite for new 
employees.

Digital learning content enables self-directed continuous learning and further strengthens our learning culture. The 
AIA Learning Hub online platform hosts thousands of digital learning courses and is available to all business units 
and employees. In 2023, more than 10,000 digital courses were available to support employee learning needs, and 
we saw a year-on-year increase in the adoption of digital learning.

Notes:
(2)  Includes full-time and part-time employees as well as employees on fixed-term contracts, and excludes interns, agents of the Group, employees of our 

joint venture Tata AIA Life, Amplify Health, MediCard and our associate China Post Life.

077

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONEMPLOYEE COACHING AND INTERNSHIPS
Our  leadership  programmes  incorporate  employee  coaching  and  we  encourage  our  employees  to  expand  their 
networks,  seek  guidance  and  foster  communications  across  different  departments  and  seniorities.  Business  unit 
internship  programmes  provide  interns  with  first-hand  career  experience  with  AIA  and  the  opportunity  to  gain 
experience and learn critical skills in a high-performing, customer-focused environment. These programmes also 
enable us to identify future talent to join our business.

RECOGNISING AND REWARDING OUR PEOPLE

AIA  is  committed  to  providing  our  people  with  fair  and  equitable  performance  evaluations  to  recognise  their 
contributions  and  achievements.  Our  performance  management  framework  and  performance  appraisal  process 
encourage regular and robust conversations about individual and team progress.

Our people managers regularly check in with employees to discuss their accomplishments and how they achieved 
their performance objectives throughout the year. Our people managers also provide ongoing support, feedback and 
coaching to further the professional development and growth of our employees.

To attract, retain and engage our diverse talent, we seek to reward all employees competitively and fairly, irrespective 
of gender, ethnicity, age, disability or other non-performance-related factors. We believe our employees value our 
existing reward programmes for their clarity, transparency and market alignment. In addition, our Employee Share 
Purchase Plan connects employees to the collective success of the organisation, providing an opportunity to purchase 
AIA shares and receive matching shares over time during their employment.

EMBEDDING OUR PURPOSE THROUGH WELL-BEING SUPPORT

Health and well-being is central to our Purpose and to the care we provide for our people and their families. Group-
wide benefits and workforce well-being programmes encourage our people and their families to understand their 
health profile, stay active, and take steps to safeguard their well-being.

Our employees in all markets enjoy access to WorkWell with AIA, a holistic employee well-being offering for our 
corporate customers that supports physical, mental, social and financial health. Known internally as WellBeing@AIA, 
the programme’s initiatives, benefits and tools are tailored to each business unit, offering solutions that may include 
well-being learning sessions and on-site and virtual health activities.

To  further  support  our  employees,  we  also  provide  an  array  of  well-being  benefits  including  discounted  gym 
memberships,  access  to  sporting  and  recreational  facilities,  and  wellness  spaces  such  as  nursing  rooms.  We 
continue to offer flexible working arrangements to support employees in balancing their personal and professional 
responsibilities. These include hybrid work arrangements as a standard work pattern and alternative working hours.

SUPPORTING A DIVERSE AND INCLUSIVE CULTURE

Diversity  is  one  of  AIA’s  strengths,  bringing  together  talented  people  from  a  range  of  backgrounds  as  one  team 
to  deliver  on  our  Purpose. To  achieve  the  best  outcomes  for  our  people  and  our  business,  we  foster  an  inclusive 
workplace that welcomes and celebrates differences and encourages open and constructive dialogues. Across our 
markets, we actively encourage and seek out diverse perspectives because we believe that this results in greater 
innovation, better decision-making, increased adaptability and improved problem solving.

All employees joining AIA are required to complete training on AIA’s Code of Conduct as part of their onboarding, 
which  includes  our  approach  to  inclusion  and  non-discrimination.  Moreover,  our  Employee  Conduct  Policy  and 
e-learning module on unconscious bias and anti-harassment outline these expectations for all employees as well as 
appropriate standards of workplace conduct and professionalism, and channels for escalation. AIA is committed to 
provide a work environment free of bullying and harassment, and we do not discriminate on the basis of race, religion, 
gender, nationality, age, disability, military service, marital status or sexual orientation.

We aim to create an inclusive workplace that values and embraces individuals from all backgrounds. Our efforts 
mean people of all genders, backgrounds and experiences are drawn to work for AIA, and we have been recognised 
as  an  employer  of  choice  across  the  region.  As  at  31  December  2023,  women  represented  57.1  per  cent  of  our 
employee population and 41.6 per cent of our senior leaders across the Group were women(2).

078

AIA GROUP LIMITEDOUR PEOPLE AND CULTUREFINANCIAL AND OPERATING REVIEWCultural  and  national  diversity  enriches  our  social  fabric,  with  over  75  nationalities  represented  across  AIA  as  at 
31  December  2023.  We  recognise  the  importance  of  understanding  different  generational  needs  and  our  people 
policies and practices enable us to create an inclusive workplace for all age groups. As at 31 December 2023, more 
than 65 per cent of our employees were Gen Y and Gen Z(3).

We continue to foster an inclusive and engaging workplace through locally-led employee networks in seven of our 
business units and Group Office, providing our people with a platform to come together to share, learn and support 
each other. This year we held various initiatives at the Group level and across our local markets to raise employee 
awareness about diversity, equity and inclusion, including International Women’s Day and Pride month in support of 
the LGBT+ community and allies.

AIA  values  diverse  perspectives  for  effective  governance  and  decision-making.  Having  diverse  perspectives  on 
our Board through the range of nationalities and backgrounds represented reflects our different communities and 
improves our governance and decision-making processes.

RECOGNISED AS AN EMPLOYER OF CHOICE

Our continued focus on our people has resulted in several local and global accolades in 2023, including:

•  AIA received the “Gallup Exceptional Workplace Award” from Gallup, and was recognised in the “Top 100 Global 

Most Loved Workplaces” by Newsweek and Best Practice Institute.

•  AIA China was recognised in “Best Companies to Work for in Asia”, “Diversity, Equity, and Inclusion Awards” and 

“Most Caring Company Awards” by HR Asia.

•  AIA  Hong  Kong  was  recognised  in  “Best  Companies  to  Work  for  in Asia”  and  “Diversity,  Equity,  and  Inclusion 

Awards” by HR Asia.

•  AIA Malaysia was the insurance sector winner in “Malaysia’s 100 Leading Graduate Employers” awards by GTI 

Media and “Champion” in the insurance sector for “Graduates’ Choice Award” by Talentbank.

•  AIA Singapore was recognised as one of “Singapore’s 100 Leading Graduate Employers” by GTI Media.

•  AIA Thailand was recognised in “Most Attractive Employers - Thailand” by Universum.

•  AIA Vietnam was certified as a “Great Place to Work” by Great Place to Work and recognised in “Best Companies 

to Work for in Asia” by HR Asia.

•  AIA New Zealand was a winner in the “Excellence in Wellbeing and Inclusion Award” by the Financial Services 
Council  New  Zealand,  and  winner  in  the  “Excellence  in  Workplace  Diversity  and  Inclusion”  awards  by  the 
Australian and New Zealand Institute of Insurance and Finance.

•  AIA Sri Lanka was recognised in “Best Workplaces in Sri Lanka”, “Best Workplaces for Women in Sri Lanka”, and 

“Best Workplaces for Millennials in Sri Lanka” by Great Place to Work, and is certified “Assess” by EDGE.

•  AIA Taiwan was recognised in “Best Companies to Work for in Asia” and “Diversity, Equity, and Inclusion Awards” 

by HR Asia.

•  AIA Operations Shared Services was the “Champion” in the Shared Services sector for “Graduates’ Choice Award” 
by  Talentbank,  and  Business  Process  Outsourcing  and  Shared  Services  sector  runner-up  in  “Malaysia’s  100 
Leading Graduate Employers” awards by GTI Media.

•  AIA Digital+ Malaysia was recognised in “Best Companies to Work for in Asia” by HR Asia.

Additional details about our People and Culture initiatives are contained in our Environmental, Social and Governance 
Report 2023 which can be found on www.aia.com.

Notes:
(3)  Gen Y is defined as the generation born between 1981 and 1996 and Gen Z is defined as the generation born from 1997 onwards.

079

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCORPORATE GOVERNANCE

081  Statement of Directors’ Responsibilities

082  Board of Directors

092  Executive Committee

097  Report of the Directors

110  Corporate Governance Report

128  Remuneration Report

080

AIA GROUP LIMITEDCORPORATE GOVERNANCE

STATEMENT OF DIRECTORS’ RESPONSIBILITIES

The  Directors  are  responsible  for  preparing  the  Company’s  consolidated  financial  statements  in  accordance  with 
applicable laws and regulations.

In preparing the consolidated financial statements of the Company, the Directors are required to:

•  select suitable accounting policies and apply them consistently;

•  make judgements and estimates that are reasonable and prudent;

•  state whether the consolidated financial statements have been prepared in accordance with HKFRS and IFRS 

Accounting Standards; and

•  prepare the consolidated financial statements on a going concern basis, unless it is inappropriate to presume that 

the Group will continue in business.

The Directors are responsible for keeping proper accounting records that give a true and fair view of the state of the 
Company’s affairs and explain its transactions.

The Directors are responsible for taking reasonable steps to safeguard the assets of the Group and to prevent and 
detect fraud and other irregularities. The Directors are also responsible for preparing a Report of the Directors and 
the Corporate Governance Report as set out on pages 97 to 127 of this Annual Report.

The Directors confirm that to the best of their knowledge:

1.  the consolidated financial statements of the Company, prepared in accordance with HKFRS and IFRS Accounting 
Standards,  give  a  true  and  fair  view  of  the  assets,  liabilities,  financial  position,  cash  flows  and  results  of  the 
Company and its undertakings included in the consolidated financial statements taken as a whole; and

2.  the section headed “Financial and Operating Review” included in this Annual Report presents a fair review of the 
development and performance of the business and the position of the Company and its undertakings included 
in the consolidated financial statements taken as a whole, together with a description of the principal risks and 
uncertainties that the Group faces.

Under  the  group-wide  supervision  (GWS)  framework  by  the  Hong  Kong  Insurance  Authority,  AIA  is  expected  to  
have  in  place  a  corporate  governance  framework  which  provides  for  sound  and  prudent  management  and  
oversight  of  the  Group’s  businesses  including  in  regard  to  the  protection  of  the  interests  of  policyholders  of  the 
insurers  within  the  Group.  As  such,  the  Board  strives  to  oversee  the  implementation  of  the  corporate  culture, 
business objectives and strategies for achieving those objectives, in line with the long-term interests and viability  
of the Group.

The Board is required, amongst other requirements, to ensure there is an appropriate number and mix of individuals 
with sufficient knowledge and experience commensurate with its governance structure. Under the GWS framework, 
the Board provides oversight in respect of the design and implementation of risk management and internal controls 
across the Group. This includes having a framework to take effective measures to deter, prevent, detect, report and 
remedy non-compliance with relevant legal and regulatory requirements and fraud in insurance. The Group has also 
adopted a remuneration policy which does not induce excessive or inappropriate risk taking.

In summary, the Board exercises independent judgement and objectivity in its decision-making, taking due account 
of the interests of the Group and its policyholders.

081

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONBOARD OF DIRECTORS

MR. ONG CHONG 
TEE

MR. JOHN BARRIE 
HARRISON

MS. SUN JIE 
(JANE)

DR. NARONGCHAI 
AKRASANEE

MR. JACK  
CHAK-KWONG SO

MR. EDMUND  
SZE-WING TSE

082

AIA GROUP LIMITEDCORPORATE GOVERNANCEMR. LEE YUAN 
SIONG

MR. CHUNG-KONG 
CHOW

PROFESSOR LAWRENCE 
JUEN-YEE LAU

MS. MARI ELKA 
PANGESTU

MS. NOR SHAMSIAH 
MOHD YUNUS

MR. CESAR VELASQUEZ 
PURISIMA

MR. GEORGE  
YONG-BOON YEO

083

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINDEPENDENT NON-EXECUTIVE CHAIRMAN AND INDEPENDENT NON-EXECUTIVE DIRECTOR

Mr. Edmund Sze-Wing TSE
Aged 86, is the Independent Non-executive Chairman and an Independent Non-executive Director of the Company.  
He  was  appointed  Non-executive  Director  of  the  Company  on  27  September  2010  and  elected  Non-executive 
Chairman on 1 January 2011. He was re-designated as the Independent Non-executive Chairman and an Independent 
Non-executive Director of the Company on 23 March 2017. Mr. Tse is also the Chairman of the Nomination Committee 
and  a  member  of  the  Remuneration  Committee  and  the  Risk  Committee  of  the  Company.  He  is  a  director  of  AIA 
Foundation. Mr. Tse’s appointments during the period for over 60 years with the Group and its predecessor, AIG Group, 
include serving as Honorary Chairman of AIA Co. from July 2009 to December 2010, Chairman and Chief Executive 
Officer from 2000 to June 2009 and President and Chief Executive Officer from 1983 to 2000. He also served as 
Chairman of AIA Philippines Life and General Insurance Company Inc. (formerly known as The Philippine American 
Life  and  General  Insurance  (PHILAM  LIFE)  Company)  from  2005  to  2015.  Mr.  Tse  is  a  non-executive  director  of 
PCCW Limited (listed on the Hong Kong Stock Exchange), a director of Bridge Holdings Company Limited (formerly 
known as PineBridge Investments Limited) and the non-executive Chairman of PineBridge Investments Asia Limited. 
Mr. Tse is also a member of the Chief Executive’s Council of Advisers of the HKSAR Government, a member of the 
membership committee and a fellow of the Hong Kong Academy of Finance. He served as a non-executive director 
of PICC Property and Casualty Company Limited (listed on the Hong Kong Stock Exchange) from 2004 to July 2014. 
In recognition of his outstanding contributions to the development of Hong Kong’s insurance industry, Mr. Tse was 
awarded the Gold Bauhinia Star by the HKSAR Government in 2001. Mr. Tse received an honorary degree of Doctor 
of Social Science from The Hang Seng University of Hong Kong in 2024. He also received an honorary fellowship and 
an honorary degree of Doctor of Social Sciences from The University of Hong Kong in 1998 and 2002, respectively. 
In  2018,  he  was  awarded  an  honorary  degree  of  Doctor  of  Business  Administration  from  Lingnan  University.  In 
2003,  Mr. Tse  was  elected  to  the  prestigious  Insurance  Hall  of  Fame  and  in  2017,  he  was  awarded  the  first  ever 
Lifetime Achievement Award at the Pacific Insurance Conference in recognition of his outstanding contribution to 
the insurance industry.

EXECUTIVE DIRECTOR AND GROUP CHIEF EXECUTIVE AND PRESIDENT

Mr. LEE Yuan Siong
Aged  58,  is  an  Executive  Director  and  the  Group  Chief  Executive  and  President  of  the  Company,  having  been  
appointed on 1 June 2020. Mr. Lee is also a member of the Risk Committee of the Company. He joined the Group in 
March 2020 and has more than 30 years of experience in the insurance sector. He is a director of various companies 
within  the  Group  including  acting  as  Chairman  and  Chief  Executive  Officer  of  AIA  Co.  Prior  to  his  current  role,  
Mr. Lee was an executive director of Ping An Insurance (Group) Company of China, Ltd. from June 2013 and served 
as the company’s co-CEO and Chief Insurance Business Officer. Before joining Ping An, Mr. Lee held a number of 
senior leadership positions with Prudential plc of the United Kingdom, including President of CITIC-Prudential Life 
Insurance  Company  Limited,  a  life  insurance  joint  venture  in  Mainland  China.  He  also  has  significant  experience 
across a number of Asian markets including Hong Kong SAR, India, Indonesia, Taiwan (China), Thailand and Vietnam. 
Mr.  Lee  began  his  career  at  the  Monetary  Authority  of  Singapore.  He  has  been  a  Director  and  appointed  as  Vice 
Chairman of The Geneva Association since November 2021. He has also been a member of the Hong Kong Academy 
of Finance since 2020. He holds a Master of Philosophy (Finance) degree from the University of Cambridge and is a 
Fellow of the Society of Actuaries (US).

084

AIA GROUP LIMITEDCORPORATE GOVERNANCEBOARD OF DIRECTORSINDEPENDENT NON-EXECUTIVE DIRECTORS

Mr. Jack Chak-Kwong SO
Aged 79, is an Independent Non-executive Director of the Company. He was appointed as Non-executive Director of 
the Company on 28 September 2010 and re-designated as an Independent Non-executive Director of the Company on 
26 September 2012. He is also a member of the Audit Committee, the Nomination Committee and the Remuneration 
Committee of the Company. From August 2007 to September 2010, Mr. So served as an independent non-executive 
director of AIA Co. He is currently an independent non-executive director of China Resources Power Holdings Co. 
Ltd. (listed on the Hong Kong Stock Exchange), the Chairman of Airport Authority Hong Kong and a member of the 
Chief Executive’s Council of Advisers of the HKSAR Government. Mr. So was previously an independent senior advisor 
to Credit Suisse, Greater China from January 2008 to October 2022, a non-official member of the Chief Executive’s 
Council  of  Advisers  on  Innovation  and  Strategic  Development  from  March  2018  to  June  2022  and  Chairman  of 
the  Consultative  Committee  on  Economic  and Trade  Co-operation  between  Hong  Kong  and  Mainland  China  from 
October 2013 to December 2015. Mr. So was awarded the Gold Bauhinia Star and the Grand Bauhinia Medal by the 
HKSAR Government in 2011 and 2017, respectively. Mr. So served as an executive director of the Hong Kong Trade 
Development Council from 1985 to 1992 and served as its Chairman from 2007 to 2015. He was an independent 
non-executive director of Cathay Pacific Airways Limited (listed on the Hong Kong Stock Exchange) from 2002 to 
2015, a non-executive director of The Hongkong and Shanghai Banking Corporation Limited from 2000 to 2007, the 
Chairman of the Hong Kong Film Development Council from 2007 to 2013 and a member of the Chinese People’s 
Political Consultative Conference from 2008 to 2018.

Mr. Chung-Kong CHOW
Aged  73,  is  an  Independent  Non-executive  Director  of  the  Company,  having  been  appointed  on  28  September 
2010. He is also the Chairman of the Risk Committee and a member of the Nomination Committee of the Company.  
Mr.  Chow  was  appointed  as  the  Chairman  of  the  Advisory  Committee  on  Admission  of  Quality  Migrants  and 
Professionals of the HKSAR from 1 July 2016, a non-official member of the Human Resources Planning Commission 
of the HKSAR Government from 1 April 2018, a member of the InnoHK Steering Committee from 4 February 2019 
and the Chairman of the Urban Renewal Authority Board from 1 May 2019. He is also an independent non-executive 
representative of EYG Global Governance Council. Mr. Chow was knighted in the United Kingdom for his contribution 
to industry in 2000 and was awarded the Gold Bauhinia Star and the Grand Bauhinia Medal by the HKSAR Government 
in 2015 and 2021, respectively. Mr. Chow was also a non-official member of the Executive Council of the HKSAR from 
2012 to 2022, a member of the Financial Leaders Forum set up by the HKSAR Government from 2017 to 2022, the 
Chairman of the Advisory Committee on Corruption of the Independent Commission Against Corruption from 2013 
to 2018, the Chairman of Hong Kong Exchanges and Clearing Limited (listed on the Hong Kong Stock Exchange) 
from 2012 to 2018, Chief Executive Officer of MTR Corporation Limited (listed on the Hong Kong Stock Exchange) 
from  2003  to  2011,  Chief  Executive  Officer  of  Brambles  Industries  plc,  a  global  support  services  company,  from 
2001 to 2003, and Chief Executive of GKN plc, a leading industrial company based in the United Kingdom, from 1997 
to  2001.  He  was  an  independent  non-executive  director  of  Anglo  American  plc  from  2008  to  2014,  independent 
non-executive director of Standard Chartered plc from 1997 to 2008 and the Chairman of the Hong Kong General 
Chamber of Commerce from 2012 to June 2014.

085

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONMr. John Barrie HARRISON
Aged 67, is an Independent Non-executive Director of the Company, having been appointed on 1 July 2011. He is 
also a member of the Audit Committee, the Nomination Committee and the Risk Committee of the Company. He also 
acts as a Board Representative on the ESG Committee, a management committee of the Company. Mr. Harrison is an 
independent non-executive director of Cathay Pacific Airways Limited (listed on the Hong Kong Stock Exchange).  
He was appointed an Honorary Court Member of The Hong Kong University of Science and Technology with effect 
from  20  September  2016.  Mr.  Harrison  was  an  independent  non-executive  director  of  Grosvenor  Asia  Pacific 
Limited from 2017 to 2022; an independent non-executive director of BW Group Limited from 2010 to 2020 and 
the Vice Chairman of BW LPG Limited from 2013 to 2020. He was an independent non-executive director of Hong 
Kong Exchanges and Clearing Limited (listed on the Hong Kong Stock Exchange) from 20 April 2011 to 26 April 
2017, The London Metal Exchange Limited from 6 December 2012 to 26 April 2017 and LME Clear Limited from  
16 December 2013 to 26 April 2017. From 2012 to May 2015, he was also a member of the Asian Advisory Committee 
of AustralianSuper Pty Ltd. From 2008 to 2010, Mr. Harrison was Deputy Chairman of KPMG International. In 2003, 
he was elected Chairman and Chief Executive Officer of KPMG, China and Hong Kong and Chairman of KPMG Asia 
Pacific. Mr. Harrison began his career with KPMG in London in 1977, becoming a partner of KPMG Hong Kong in 
1987. Mr. Harrison received an honorary fellowship from The Hong Kong University of Science and Technology in 
2017. Mr. Harrison is a Fellow of the Institute of Chartered Accountants in England and Wales and a member of the 
Hong Kong Institute of Certified Public Accountants.

Mr. George Yong-Boon YEO
Aged 69, is an Independent Non-executive Director of the Company, having been appointed on 2 November 2012. 
He is also the Chairman of the Remuneration Committee and a member of the Audit Committee and the Nomination 
Committee of the Company. Mr. Yeo is an independent director of Pinduoduo Inc. (listed on the Nasdaq Global Select 
Market) and an independent non-executive director of Creative Technology Ltd (listed on the Singapore Exchange). 
He has been a member of Global Advisory Board of Mitsubishi UFJ Financial Group, Inc. since July 2019. He is a 
member of the International Advisory Board of the Berggruen Institute on Governance. In March 2018, he became a 
senior advisor to Brunswick Group LLP for its Geopolitical Initiative. In 2012, Mr. Yeo was presented with the Order 
of  Sikatuna  by  the  Philippines  Government  and  the  Padma  Bhushan  by  the  Indian  Government,  and  became  an 
Honorary Officer of the Order of Australia. He was a member of the Vatican Council for the Economy from 2014 to 
2020 and a member of the International Advisory Committee of Mitsubishi Corporation from 2014 to 2022. Mr. Yeo 
was previously the Chairman, an executive director and a senior advisor of Kerry Logistics Network Limited (listed 
on the Hong Kong Stock Exchange) from 2012 to 2019, from 2013 to 2019, and from 2019 to 2021 respectively.  
He was also a director of Kerry Holdings Limited from 2016 to 2019; a senior advisor of Kerry Group Limited from 
2019 to 2021; as well as a director of New Yangon Development Company Limited from 2017 to 2021. During 2013 
to 2014, Mr. Yeo was a member of the Pontifical Commission for Reference on the Economic-Administrative Structure 
of the Holy See. During 1988 to 2011, Mr. Yeo was a member of the Singapore Parliament and held various Cabinet 
positions,  including  Minister  for  Foreign  Affairs,  Minister  for  Trade  and  Industry,  Minister  for  Health,  Minister  for 
Information and the Arts and Minister of State for Finance. During 1972 to 1988, Mr. Yeo served in the Singapore 
Armed  Forces  and  attained  the  rank  of  Brigadier-General  in  1988  when  he  was  Director  of Joint  Operations  and 
Planning in the Ministry of Defence.

086

AIA GROUP LIMITEDCORPORATE GOVERNANCEBOARD OF DIRECTORSProfessor Lawrence Juen-Yee LAU
Aged 79, is an Independent Non-executive Director of the Company, having been appointed on 18 September 2014. 
He is also a member of the Nomination Committee and the Risk Committee of the Company. Professor Lau currently 
serves as an independent non-executive director of Semiconductor Manufacturing International Corporation (listed 
on the Hong Kong Stock Exchange and the Shanghai Stock Exchange; and previously listed on the New York Stock 
Exchange) and Far EasTone Telecommunications Company Limited (listed on the Taiwan Stock Exchange). He has 
been serving as the Ralph and Claire Landau Professor of Economics at The Chinese University of Hong Kong (CUHK) 
since 2007 and the Chairman of the Council of Shenzhen Finance Institute of CUHK, Shenzhen since 12 January 
2017.  He  currently  serves  as  a  member  of  the  Currency  Board  Sub-committee  of  the  Exchange  Fund  Advisory 
Committee  of  the  HKSAR,  a  non-official  member  of  Candidate  Eligibility  Review  Committee  of  the  HKSAR  and  a 
non-official member of the board of directors of Hong Kong Investment Corporation Limited. In addition, he serves 
as a Fellow of the Hong Kong Academy of Finance; a Director of the Chiang Ching-Kuo Foundation for International 
Scholarly  Exchange,  Taipei;  and  the  C.V.  Starr  Distinguished  Fellow  of  China  Development  Research  Foundation, 
Beijing since 2019. He was formerly a member of the Exchange Fund Advisory Committee of the HKSAR, Chairman 
of  its  Governance  Sub-committee  and  a  member  of  its  Investment  Sub-committee  until  2019;  a  Vice  Chairman 
of  China  Center  for  International  Economic  Exchanges,  Beijing  until  2021;  a  member  and  Chairman  of  the  Prize 
Recommendation  Committee  of  the  LUI  Che  Woo  Prize  Limited,  from  2015  to  2021;  as  well  as  a  member  of  the 
Hong Kong Trade Development Council Belt and Road & Greater Bay Area Committee, from 2019 to 2021. He was 
appointed a Justice of the Peace by the HKSAR Government in 2007 and awarded the Gold Bauhinia Star by the 
HKSAR  Government  in  2011.  From  2004  to  2010,  Professor  Lau  served  as  Vice-Chancellor  (President)  of  CUHK. 
From 2009 to 2012, he served as a Non-official Member of the Executive Council of the HKSAR. He was appointed 
Chairman of CIC International (Hong Kong) Co., Limited, a wholly-owned subsidiary of China Investment Corporation, 
in November 2010 and retired from the position in September 2014. He was a member of the 11th and 12th National 
Committees of the Chinese People’s Political Consultative Conference from 2008 to 2012 and from 2013 to 2018 
respectively,  a  Vice-Chairman  of  the  Sub-committee  of  Population,  Resources  and  Environment,  from  2010  to 
2013, and a Vice-Chairman of the Sub-committee of Economics from 2013 to 2018. He was also an independent  
non-executive  director  of  Hysan  Development  Company  Limited  (listed  on  the  Hong  Kong  Stock  Exchange)  and 
CNOOC Limited (listed on the Hong Kong Stock Exchange and the Shanghai Stock Exchange; and previously listed on 
the New York Stock Exchange) from 2014 to 2020 and from 2005 to 2023 respectively. He received his B.S. degree 
(with Great Distinction) in Physics from Stanford University in 1964 and his M.A. and Ph.D. degrees in Economics 
from the University of California at Berkeley in 1966 and 1969, respectively. He joined the faculty of the Department 
of Economics at Stanford University in 1966, becoming its Professor of Economics in 1976 and the first Kwoh-Ting 
Li Professor in Economic Development in 1992. From 1992 to 1996, he served as a Co-Director of the Asia-Pacific 
Research Center at Stanford University, and from 1997 to 1999 as the Director of the Stanford Institute for Economic 
Policy Research. He became its Kwoh-Ting Li Professor in Economic Development, Emeritus, upon his retirement 
from Stanford University in 2006.

087

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONDr. Narongchai AKRASANEE
Aged 78, is an Independent Non-executive Director of the Company, having been appointed on 15 January 2016. 
He  is  also  a  member  of  the  Audit  Committee  and  the  Nomination  Committee  of  the  Company  and  the  Chairman 
of advisory board of AIA Thailand. He also acts as a Board Representative on the ESG Committee, a management 
committee of the Company. Dr. Narongchai was previously an Independent Non-executive Director of the Company 
from  21  November  2012  to  31  August  2014.  He  is  the  former  Minister  of  Energy  and  Minister  of  Commerce  for 
the Kingdom of Thailand and served as a Senator. Dr. Narongchai served as Chairman of the Export-Import Bank 
of Thailand from December 2005 to June 2010, a Director of the Office of the Insurance Commission of Thailand 
from October 2007 to August 2012, a Director of the National Economic and Social Development Board from July 
2009 to July 2013 and a member of the Monetary Policy Committee of the Bank of Thailand from November 2011 
to September 2014. He is currently the Chairman of the Steering Committee and Vice-Chairman of the Council of 
Mekong Institute, the Chairman of the Thailand National Committee for the Pacific Economic Cooperation Council 
and the Chairman of the Khon Kaen University Council in Thailand. Dr. Narongchai also acts as the Chairman and 
an independent director of three entities listed on the Stock Exchange of Thailand, namely MFC Asset Management 
Public Company Limited, Ananda Development Public Company Limited and Thai-German Products Public Company 
Limited. He is the Chairman and an independent director of The Brooker Group Public Company Limited, which is 
listed on the Stock Exchange of Thailand’s Market for Alternative Investment. Dr. Narongchai is also the Chairman of 
the Seranee Group of companies. He previously served as an independent director of each of Malee Sampran Public 
Company  Limited  and  ABICO  Holdings  Public  Company  Limited  and  as  the  Vice-Chairman  and  an  independent 
director of Thai-German Products Public Company Limited, all of which are listed on the Stock Exchange of Thailand. 
Dr. Narongchai received his Bachelor’s degree in Economics with Honours from the University of Western Australia 
and a M.A. and Ph.D. in Economics from Johns Hopkins University.

Mr. Cesar Velasquez PURISIMA
Aged 63, is an Independent Non-executive Director of the Company, having been appointed on 1 September 2017.  
He is also the Chairman of the Audit Committee and a member of the Nomination Committee and the Risk Committee 
of the Company. Mr. Purisima currently serves as an independent director of Bank of the Philippine Islands (BPI), 
Ayala Corporation, Ayala Land, Inc., Universal Robina Corporation and Jollibee Foods Corporation, all of which are 
listed  on The  Philippine  Stock  Exchange.  He  is  also  an  independent  director  of  BPI  Capital  Corporation,  a  wholly 
owned subsidiary of BPI, a founding partner of Ikhlas Capital Singapore Pte. Ltd., a member of the Global Advisory 
Council of Sumitomo Mitsui Banking Corporation, and a member of Singapore Management University’s International 
Advisory Council in the Republic of the Philippines (the Philippines). He also serves on the board of trustees of the 
International School of Manila. He is an Asia Fellow at the Milken Institute, a global, non-profit, non-partisan think 
tank.  Mr.  Purisima  served  in  the  government  of  the  Philippines  as  Secretary  of  Finance  from  July  2010  to  June 
2016 and as Secretary of Trade and Industry from January 2004 to February 2005. He also previously served on 
the boards of a number of government institutions, including as a member of the Monetary Board of the Bangko 
Sentral ng Pilipinas (Central Bank of the Philippines), Governor of the World Bank Group for the Philippines, Governor 
of the Asian Development Bank for the Philippines, Alternate Governor of the International Monetary Fund for the 

088

AIA GROUP LIMITEDCORPORATE GOVERNANCEBOARD OF DIRECTORSPhilippines and Chairman of Land Bank of the Philippines. Mr. Purisima received the Centenary Award of Excellence 
from the Professional Regulatory Board of Accountancy of the Philippines in 2023. He was conferred the Chevalier 
dans l’Ordre national de la Légion d’Honneur (Knight of the National Order of the Legion of Honour) by the President 
of  the  French  Republic  in  2017,  the  Order  of  Lakandula,  Rank  of  Grand  Cross  (Bayani)  by  the  President  of  the 
Philippines in 2016 and the Chevalier de l’Ordre national du Mérite (Knight of the National Order of Merit) by the 
President of the French Republic in 2001. Mr. Purisima is a certified public accountant. He has extensive experience 
in public accounting both in the Philippines and abroad. He was Chairman and Managing Partner of SyCip, Gorres, 
Velayo & Co. (a member firm of Andersen Worldwide until 2002 when it became a member firm of Ernst & Young 
Global  Limited)  from  1999  until  2004.  During  the  period,  Mr.  Purisima  was  also  the  Asia-Pacific  Area  Managing 
Partner  for  Assurance  and  Business  Advisory  Services  of  Andersen  Worldwide  from  2001  to  2002  and  Regional 
Managing Partner for the ASEAN Practice of Andersen Worldwide from 2000 to 2001. Mr. Purisima obtained his 
Bachelor of Science in Commerce (Majors in Accounting & Management of Financial Institutions) degree from De La 
Salle University (Manila) in 1979, Master of Management degree from J. L. Kellogg Graduate School of Management, 
Northwestern University in 1983 and Doctor of Humanities honoris causa degree from Angeles University Foundation 
(the Philippines) in 2012.

Ms. SUN Jie (Jane)
Aged 55, is an Independent Non-executive Director of the Company, having been appointed on 1 June 2021. She is 
also a member of the Audit Committee, the Nomination Committee and the Remuneration Committee of the Company.  
Ms. Sun is the Chief Executive Officer and a member of the board of directors of Trip.com (listed on the Hong Kong Stock 
Exchange and the Nasdaq Global Select Market), one of the leading global travel services companies that operates 
the sub-brands Trip.com, Ctrip, Skyscanner  and  Qunar.  She  is also  a  director of Tripadvisor, Inc. and MakeMyTrip, 
both listed on the Nasdaq Global Select Market. Ms. Sun was previously an independent director of iQIYI, Inc. (listed 
on the Nasdaq Global Select Market) and TAL Education Group (listed on the New York Stock Exchange). Ms. Sun 
has  extensive  experience  in  operating  and  managing  online  businesses,  mergers  and  acquisitions,  and  financial 
reporting and operations. Ms. Sun was named one of Fortune’s Top 50 Most Powerful Women in Business for four 
consecutive years from 2017 to 2020. In 2019, she was named in the Forbes World’s Most Powerful Women List 
and awarded the Asia Game Changer Award by Asia Society. She was also named one of Emergent 25 Asia’s Latest 
Star Businesswomen in 2018, and one of the Most Influential and Outstanding Businesswomen in China in 2017 
by Forbes. Ms. Sun received her Bachelor’s degree from the business school of the University of Florida with high 
honours. She also obtained a LLM degree from Peking University Law School.

089

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONMs. Mari Elka PANGESTU
Aged  67,  is  an  Independent  Non-executive  Director  of  the  Company,  having  been  appointed  on  1  July  2023.  
She is also a member of the Nomination Committee of the Company. Ms. Pangestu currently serves as a Professor of 
International Economics at the University of Indonesia, adjunct senior research scholar at the Columbia University 
and Professor of the University of Prasetiya Mulya. She is also a member of the Advisory Board of Indonesia Bureau 
of Economic Research, Co-chair of Indonesian National Committee for Pacific Economic Cooperation, member of the 
Board of Trustees of United in Diversity, Indonesia and the Centre for Strategic and International Studies Foundation, 
and  Distinguished  Fellow  of  Asia  Global  Institute,  The  University  of  Hong  Kong.  Ms.  Pangestu  was  appointed  as 
the Managing Director, Development Policy and Partnerships for the World Bank in March 2020 and retired from 
the position in March 2023. She was also a Minister of Trade of the Republic of Indonesia from 2004 to 2011 and 
Minister of Tourism and Creative Economy of the Republic of Indonesia from 2011 to 2014. She served as Chair of 
the Board of Trustees of International Food Policy Research Institute, Washington DC from 2017 to 2020; a member 
of  the  Global  Future  Council  on  Trade  and  Investment,  World  Economic  Forum  from  2016  to  2018;  and  a  board 
member  of  the  International  Chamber  of  Commerce,  Paris  from  2015  to  2020.  She  was  also  a  commissioner  for 
the Low Carbon Development Initiative of Indonesia and Co-chair of the expert group for the High Level Panel for 
a Sustainable Ocean Economy. In addition, Ms. Pangestu was previously an Independent President Commissioner 
of PT Mitra Adiperkasa Tbk from 2018 to 2020, the President Commissioner (Independent) of PT Bank BTPN Tbk 
from 2016 to 2020 and an Independent Commissioner of PT Astra International Tbk from 2015 to 2017, all of which 
are listed on the Indonesia Stock Exchange. Ms. Pangestu has received the Mahaputra Award, the Highest Order for 
Public Service awarded by the President of Republic Indonesia, in 2013. She was also awarded the Distinguished 
Fellow Award 2018 by Eisenhower Fellowships and the Economic and Social Science Prize at the Asia Cosmopolitan 
Awards NARA Forum in 2023. Ms. Pangestu received her Bachelor of Economics (Honours) degree and Master of 
Economics degree from the Australian National University in 1979 and 1981, respectively. She also obtained a Ph.D. 
degree from the Department of Economics of the University of California, Davis in 1986.

Mr. ONG Chong Tee
Aged 62, is an Independent Non-executive Director of the Company, having been appointed on 1 July 2023. He is also 
a member of the Nomination Committee of the Company. Mr. Ong currently serves as the Chairman of the Accounting 
and  Corporate  Regulatory  Authority  in  Singapore.  He  has  35  years  of  experience  with  the  Monetary  Authority  of 
Singapore  (MAS),  in  the  areas  of  reserve  management,  monetary  policy,  investment  management,  financial 
development and financial supervision. He last served as the Deputy Managing Director of Financial Supervision 
from 2013 to 2021, overseeing the banking and insurance, capital markets, and policy, risk and surveillance groups. 
Mr. Ong also served on the boards of Central Provident Fund Board from 2000 to 2009, Singapore Land Authority 
from 2005 to 2009, Urban Redevelopment Authority from 2006 to 2012 and Housing & Development Board from 
2012 to 2018. Mr. Ong is also a member of the risk committee of GIC Private Limited, an independent non-executive 
director of United Overseas Bank Limited (listed on the Singapore Exchange), and an independent director of Arab 
Regional Payments Clearing and Settlement Organization. He is also a member of the Board of Trustees of the National 
University of Singapore and a Trustee of the IFRS Foundation®. Mr. Ong graduated with a Bachelor of Engineering 
(Hons) from the National University of Singapore. He was also awarded the Public Administration Medal (Gold) (Bar) 
in 2021 by the President of Singapore.

090

AIA GROUP LIMITEDCORPORATE GOVERNANCEBOARD OF DIRECTORSMs. Nor Shamsiah MOHD YUNUS
Aged  59,  is  an  Independent  Non-executive  Director  of  the  Company,  having  been  appointed  on  21  September 
2023. She is also a member of the Nomination Committee of the Company. Ms. Mohd Yunus currently serves as the 
Chancellor of INCEIF (International Centre for Education in Islamic Finance) University in Malaysia. Ms. Mohd Yunus 
has over 34 years of experience with Bank Negara Malaysia (BNM) (the Central Bank of Malaysia). She joined BNM in 
1987 and was appointed as Deputy Governor from November 2010 to June 2016 and Governor from July 2018 to June 
2023. She was the Chairperson of each of BNM’s Board of Directors, Monetary Policy Committee, Financial Stability 
Committee, Financial Stability Executive Committee, Reserve Management Committee, Risk Management Committee 
and Digital Technology Committee. During her time at BNM, she served in diverse areas including overseeing work of 
the financial stability division, encompassing regulation and supervision of banks and insurance companies, as well 
as financial sector development and enforcement. During her tenure, Ms. Mohd Yunus also represented BNM as an 
ex-officio Director of Perbadanan Insurans Deposit Malaysia (Malaysian Deposit Insurance Corporation), Chairman 
of the Board of Directors of the South East Asian Central Banks (SEACEN) Research and Training Centre, and a non-
executive member of the Audit Oversight Board of Malaysia. She also served as the Assistant Director of the Monetary 
and Capital Markets Department of the International Monetary Fund from April 2017 to June 2018. Ms. Mohd Yunus 
graduated with a Bachelor of Arts in Accountancy from the University of South Australia in 1986. She is a fellow of 
the CPA Australia and a member of the Malaysian Institute of Accountants.

091

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONEXECUTIVE COMMITTEE

DR. MARK KONYN

MR. MITCHELL NEW

MS. CARA ANG

MR. LEO GREPIN

MR. JACKY CHAN

MR. LEE YUAN SIONG

092

AIA GROUP LIMITEDCORPORATE GOVERNANCEMR. GARTH JONES

MR. TAN HAK LEH

DR. KELVIN LOH

MS. JAYNE PLUNKETT

MR. STUART A. SPENCER

MR. BISWA MISRA

093

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONMr. LEE Yuan Siong
Mr. Lee’s biography is set out above.

Mr. Garth Brian JONES
Aged 61, is the Group Chief Financial Officer responsible for leading the Group in all aspects of capital and financial 
management, as well as managing relationships with key external stakeholders, including independent auditors and 
actuaries, rating agencies and international accounting and regulatory bodies. He is also responsible for the Group’s 
business operating in India. He is a director of various companies within the Group, including Tata AIA Life, AIA Co. 
and AIA International. He joined the Group in April 2011. Prior to joining the Group, Mr. Jones was the Executive Vice 
President of China Pacific Life Insurance Co., Ltd., the life insurance arm of China Pacific Insurance (Group) Co., Ltd. 
He also held a number of senior management positions during his 12 years with Prudential Corporation Asia Limited, 
including Chief Financial Officer of the Asian life insurance operations. Prior to joining Prudential, Mr. Jones led the 
development of Swiss Re’s Asia life business. Mr. Jones is a Fellow of the Institute and Faculty of Actuaries. Mr. Jones 
is also a member of the IFRS Advisory Council of the IASB®.

Mr. Wing-Shing CHAN (Jacky)
Aged 60, is the Regional Chief Executive and Group Chief Distribution Officer responsible for the Group’s businesses 
operating in Mainland China, Hong Kong SAR, Macau SAR, South Korea, Taiwan (China), as well as the Group’s agency 
distribution, partnership distribution, corporate solutions and digital platform partnerships. He is a director of various 
companies  within  the  Group,  including  AIA  Co.  and  AIA  International.  Mr.  Chan  has  extensive  experience  having 
worked at AIA for the past 36 years. Prior to becoming a Regional Chief Executive, Mr. Chan was Chief Executive 
Officer of AIA Hong Kong and Macau since 2009. Previously, he held several senior positions including the Country 
Head of AIA China, Executive Vice President – Distribution & Marketing of Nan Shan Life Insurance of Taiwan and 
Senior Vice President & Head of Life Profit Centre of AIA - Asia (ex-Japan & Korea). Mr. Chan holds a Bachelor of 
Science degree from The University of Hong Kong. He is a Fellow of the Society of Actuaries (FSA), a member of the 
American Academy of Actuaries (MAAA) and a Fellow of the Canadian Institute of Actuaries (CIA).

Mr. TAN Hak Leh
Aged 58, is the Regional Chief Executive responsible for the Group’s businesses operating in Thailand, Singapore, 
Brunei, Malaysia, Cambodia, Myanmar, Vietnam and Sri Lanka. He is a director of various companies within the Group. 
Mr. Tan was Chief Executive Officer of AIA’s operation in Thailand from 2016 to 2019, Group Chief Risk Officer in 2015 
and Chief Executive Officer of AIA’s operation in Singapore from 2011 to 2015. Prior to joining the Group, Mr. Tan was 
Chief Executive Officer of Great Eastern Life, Singapore. Prior to joining Great Eastern Life, Mr. Tan was Director of 
the Insurance Department of the MAS. Mr. Tan has played an active role in the life insurance industry since 2005. His 
appointments include: President of the Life Insurance Association (LIA), Singapore from 2010 to 2013, Vice Chair of 
Singapore College of Insurance from 2011 to 2013 and Vice President of Thailand Life Assurance Association from 
2017 to 2018. He was also a board member of Financial Industry Disputes Resolution Centre Ltd from 2008 to 2015.

094

AIA GROUP LIMITEDCORPORATE GOVERNANCEEXECUTIVE COMMITTEEMr. Leo Michel GREPIN
Aged 48, is the Regional Chief Executive and Group Chief Strategy Officer responsible for the Group’s businesses 
operating  in  Australia,  New  Zealand,  Indonesia  and  the  Philippines  as  well  as  leading  the  Group’s  Strategy  and 
Corporate Development functions. Mr. Grepin joined the Group in January 2022. Prior to joining the Group, Mr. Grepin 
was  President  of  Sun  Life,  Asia.  Before  joining  Sun  Life,  he  was  at  Bridgewater  Associates,  a  global  hedge  fund, 
where he led the team managing portfolio construction and trade generation. He also spent 15 years at McKinsey 
& Company and led the global client service teams serving several multinational insurers and asset managers as 
Senior Partner. Mr. Grepin has a Master of Science in Aeronautics and Astronautics from the Massachusetts Institute 
of Technology and a Bachelor of Engineering in Mechanical Engineering (Hons) from McGill University.

Mr. Mitchell David NEW
Aged  60,  is  the  Group  General  Counsel  responsible  for  providing  leadership  to  legal  and  corporate  governance 
functions within Group Office and the country operations. He also has executive responsibility for the Group’s ESG 
Programme,  including  acting  as  Chairman  of  the  Group’s  ESG  Committee.  He  has  previously  also  acted  as  Group 
Chief Risk Officer. He is Chairman of AIA International and a director of various companies within the Group including 
AIA  Reinsurance  Limited,  AIA  Investment  Management  Private  Limited  and  the  Group’s  operating  subsidiaries  in 
Vietnam, Indonesia and the Philippines. He joined the Group in April 2011. Prior to joining the Group, Mr. New occupied 
various senior roles with Manulife Financial, including Senior Vice President and Chief Legal Officer for Asia and 
Japan, based in Hong Kong and Senior Vice President and General Counsel to Manulife’s Canadian division. He also 
practised law with Fasken Martineau in Canada where he is a qualified barrister and solicitor and member of the Law 
Society of Ontario. Mr. New holds a Bachelor of Commerce degree and Master’s degree in Business Administration 
from McMaster University and a Bachelor of Laws degree from the University of Western Ontario.

Mr. Biswa Prakash MISRA
Aged  46,  is  the  Group  Chief  Technology  and  Life  Operations  Officer  responsible  for  providing  leadership  to  the 
Group’s  technology,  digital  and  analytics  areas  as  well  as  Group  Operations  and  Operations  Shared  Services.  He 
is a director of various companies within the Group. He joined the Group in June 2013. Prior to joining the Group,  
Mr. Misra served as the Regional Chief Technology Officer for ING Insurance Asia Pacific. Previously, he spent six 
years with information technology consulting firm Capgemini, leading the company’s insurance practice for Asia.  
Mr. Misra holds a degree in electrical engineering from the National Institute of Technology, Surat, India.

Dr. Mark KONYN
Aged  62,  is  the  Group  Chief  Investment  Officer  responsible  for  providing  oversight  of  the  management  of  the 
investment  portfolios  of  the  Group  as  well  as  supervising  and  supporting  the  many  investment  professionals 
throughout the Group. He is a director of various companies within the Group including Chairman of AIA Investment 
Management Private Limited and AIA Investment Management HK Limited. He joined the Group in September 2015. 
Dr. Konyn joined AIA from Cathay Conning Asset Management, where he was Chief Executive Officer responsible for 
the company’s investment business and strategic expansion in the region. He had held senior positions at Allianz 
Global Investors (where he was Asia-Pacific CEO for RCM Global Investors), Fidelity Investments and Prudential UK. 
He is a Fellow of the Royal Statistical Society, and holds a Diploma from the London Business School in Investment 
Management, having previously completed his Ph.D. in Operational Research sponsored by the UK Government.

095

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONMs. Pek-San ANG (Cara)
Aged  55,  is  the  Group  Chief  Human  Resources  Officer  responsible  for  the  development  of  overall  human  capital 
strategies  and  their  implementation  across  the  Group,  as  well  as  leading  and  providing  support  to  the  human 
resources functions in country market operations. She joined the Group as the Chief Human Resources Officer for AIA 
Singapore in May 2016. Prior to joining AIA, Ms. Ang was the Head of Human Resources of Standard Chartered Bank 
Singapore. During her time with Standard Chartered, she spent more than 10 years in a variety of country, regional 
and global HR leadership roles based in Singapore and Thailand. Prior to joining Standard Chartered Bank Singapore, 
Ms. Ang was the Senior Vice President and Head of Human Resources for Marsh Asia.

Mr. Stuart Anthony SPENCER
Aged  58,  is  the  Group  Chief  Marketing  Officer  and  oversees  customer  engagement,  propositions,  branding,  AIA 
Vitality, communications, sponsorships, events, and marketing digitalisation. He is a director of various companies 
within the Group. Mr. Spencer occupied numerous leadership roles at AIG and AIA from 1996 to 2009, in the United 
States, Latin America and in Asia where he served as global President of Accident & Health Worldwide for the AIG 
Life Companies. Mr. Spencer re-joined AIA in May 2017 from Zurich Insurance Group, where he was CEO, General 
Insurance,  Asia  Pacific.  Mr.  Spencer  started  his  career  in  New  York  at  American  Express Travel  Related  Services 
in  Marketing.  He  is  an  alumnus  of  the  Harvard  Business  School, The  Fletcher  School  of  Law  and  Diplomacy  and 
Brandeis University.

Ms. Jayne Lynn PLUNKETT
Aged 54, is the Group Chief Risk Officer responsible for the Group’s risk and compliance functions. She is also a director 
of various companies within the Group, including Tata AIA Life, AIA Singapore Private Limited and AIA Philippines 
Life and General Insurance Company Inc. (formerly known as The Philippine American Life and General Insurance 
(PHILAM LIFE) Company). Ms. Plunkett joined AIA in November 2019 from Swiss Re, where she was most recently 
Chief Executive Officer Reinsurance Asia, Regional President Asia and member of the Group Executive Committee. 
During  her  time  with  Swiss  Re,  she  held  several  senior  positions,  including  Division  Head  Casualty  Reinsurance 
and Head of Casualty Underwriting for Asia. Prior to that, she was with GE Insurance Solutions. Ms. Plunkett holds 
a Bachelor of Science in Business Administration from Drake University. She is a Fellow of the Casualty Actuarial 
Society (FCAS) and a member of the American Academy of Actuaries (MAAA).

Dr. Kelvin Chi-Keon LOH
Aged  50,  is  the  Group  Chief  Healthcare  Officer  with  responsibility  for  the  execution  of  AIA’s  Integrated  Health 
Strategy  as  well  as  AIA’s  health-related  businesses.  Dr.  Loh  joined  the  Group  in  May  2023,  bringing  more  than  
25  years  of  experience  backed  by  a  strong  track  record  of  delivery  in  various  leadership  roles  across  public  and 
private healthcare sectors. Prior to joining AIA, Dr. Loh was Managing Director and CEO of IHH Healthcare Berhad, 
a leading global integrated healthcare provider operating more than 80 hospitals across 10 markets. Before that, 
he was Group CEO of the Columbia Asia Group, a private healthcare provider with operations across Asian markets 
including Malaysia, Indonesia and Vietnam. Dr. Loh began his career as a physician in Singapore. He holds a Master 
of Business Administration as well as a Bachelor of Medicine and Bachelor of Surgery (MBBS) from the National 
University of Singapore.

096

AIA GROUP LIMITEDCORPORATE GOVERNANCEEXECUTIVE COMMITTEECORPORATE GOVERNANCE

REPORT OF THE DIRECTORS

The Board is pleased to present this report and the audited consolidated financial statements of the Company for the 
year ended 31 December 2023.

PRINCIPAL ACTIVITIES

The Group is a life insurance based financial services provider operating in 18 markets throughout Asia. The Group’s 
principal  activity  is  the  life  insurance  business.  In  that  context,  the  Group,  through  its  various  operating  entities, 
provides individual life insurance, individual accident and health insurance and savings plans throughout Asia. The 
Group also distributes related investment and other financial services products to its customers and is active in the 
provision of group insurance and pension schemes in a number of its markets.

Details of the activities and other particulars of the Company’s principal subsidiaries are set out in note 40 to the 
consolidated financial statements.

RESULTS

The results of the Group for the year ended 31 December 2023 and the state of the Group’s affairs at that date are set 
out in the consolidated financial statements on pages 156 to 324 of this Annual Report.

BUSINESS REVIEW

The review of the business of the Group for the year ended 31 December 2023, including a description of its principal 
risks and uncertainties and an indication of likely future developments as required by Schedule 5 to the Hong Kong 
Companies  Ordinance,  is  contained  in  the  Group  Chief  Executive  and  President’s  Report  (pages  15  to  21),  Group 
Chief Financial Officer’s Review (pages 23 to 49), Business Review (pages 50 to 66), Risk Management (pages 69 
to 75) and Our People and Culture (pages 76 to 79) sections in this Annual Report, and note 39 and note 41 to the 
consolidated financial statements. These discussions form part of this report.

AIA takes a proactive approach to understanding the impacts posed to our business by the environment, while also 
mitigating our own environmental footprint. The Group has voiced its support for the Paris Agreement by becoming a 
signatory to the Task Force on Climate-related Financial Disclosures (TCFD) in 2018. We continue to take initiatives 
to  understand  the  risks  posed  to  our  insurance  and  investment  operations  from  climate  change,  and  continue  to 
report against the TCFD recommendations in the Company’s 2023 ESG Report.

We monitor our operational impact. In 2021, the Group announced its commitment to achieve net-zero greenhouse 
gas (GHG) emissions by 2050. AIA has also committed to the Science Based Targets initiative (SBTi), a global body 
enabling businesses to set ambitious emissions reduction targets in line with the latest climate science. In November 
2023, we became the first pan-Asian life and health insurer to have our near-term science-based emissions reduction 
targets validated by the SBTi. This includes targets for our operations and our in-scope general account portfolio. 
Simultaneously,  we  have  published  AIA’s  first  Climate  Transition  Plan  (CTP).  The  CTP  outlines  AIA’s  near-term 
science-based targets alongside the plans for meeting these targets. The Group Environmental Procedures provide 
guidance and outline initiatives to reduce our environmental footprint.

097

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAIA also continues to monitor environmental regulation and opportunities in the area of green finance, and engages 
with companies in the Group’s investment portfolio on ESG issues. With respect to ESG for the Investment function, 
ESG considerations have been structurally embedded through our Investment Standards on ESG, research process, 
and proxy voting. An internal ESG scoring methodology has also been devised for assessing third-party investment 
managers and third-party managed funds.

Customer privacy and data protection are of paramount importance to the Group. In 2023, AIA continued to maintain 
International  Organization  for  Standardization  (ISO)  27001  certification  for  our  identity  access  management 
cybersecurity  and  cloud  security  controls.  AIA  also  obtained  the  Service  Organisation  Control  (SOC)  Type  2 
certification  for  our  Group  Information  Security  function  which  provides  control  assurance  on  cybersecurity 
protection.  We  will  continue  to  upgrade  and  invest  in  physical,  administrative  and  technical  measures  to  protect 
personal and business data. This includes programmes to protect AIA and our employees from cyber threats. The 
Company has also established the necessary levels of insurance coverage to protect against cybersecurity-related 
events and incidents.

People are at the heart of our business, and this means ensuring that we adhere to the high standards of quality and 
customer service expected by our customers. Helping our customers improve their health requires that we better 
understand their needs. To that end, we conduct research to understand the needs of various customer segments 
and forge strategic partnerships in order to customise our products and services.

AIA’s Supplier Code of Conduct outlines how we consider and integrate sustainability issues within our supply chain 
management process. As a Group, we work with suppliers that demonstrate best practice. Dedicated due diligence 
processes form a part of our existing supply chain management and monitoring system. This includes requesting 
information  on  employment  and  environmental  practices  from  selected  material  suppliers  through  our  supplier 
registration process. We have also committed to assess our Tier 1 suppliers on their ESG performance.

To understand more about our progress on ESG initiatives, please refer to our 2023 ESG Report, which has been 
published on the websites of both Hong Kong Exchanges and Clearing Limited and the Company.

The  Group  is  licensed  to  conduct  insurance  business  and  subject  to  extensive  local  regulatory  oversight  in  each 
of the geographical markets in which its branches and subsidiaries operate. While the extent of regulation varies 
from jurisdiction to jurisdiction, it typically includes laws and regulations regarding corporate governance, solvency/ 
capital adequacy, market conduct, investment management, financial reporting and distribution. The Group dedicates 
substantial resources and appropriate personnel to support compliance with relevant laws and regulations. AIA has 
monitored during the year ended 31 December 2023 the Group’s compliance with all material laws and regulations 
applicable to it including the solvency and capital adequacy requirements applied by its regulators, details of which 
are contained in note 33 to the consolidated financial statements.

Please  see  the  Corporate  Governance  Report  for  a  discussion  on  the  Company’s  high  standards  of  corporate 
governance and the Board’s responsibility for compliance with statutory obligations.

Details of significant events affecting the Group that have occurred since 31 December 2023 are set out in note 41 
to the consolidated financial statements.

098

AIA GROUP LIMITEDCORPORATE GOVERNANCEREPORT OF THE DIRECTORSDIVIDENDS

An interim dividend of 42.29 Hong Kong cents per share for the six-month period ended 30 June 2023 (2022: 40.28 
Hong Kong cents per share) was paid on 26 September 2023. The Board has recommended an increase of 5 per 
cent in the payment of a final dividend to 119.07 Hong Kong cents per share for the year ended 31 December 2023 
(2022: 113.40 Hong Kong cents per share), consistent with AIA’s established prudent, sustainable and progressive 
dividend policy.

Under the respective trust deeds of the Company’s restricted share unit schemes, employee share purchase plans 
and agency share purchase plans, Shares are held in trust by the trustee of each of these schemes or plans. These 
Shares are held against the future entitlements of scheme/plan participants. Provided the Shares are held by the 
trustee and no beneficial interest in those Shares has been vested in any beneficiary, the trustee shall waive any right 
to dividend payments or other distributions in respect of those Shares (unless the Company determines otherwise).

As of 12 September 2023 (being the record date of the 2023 interim dividend), the trustee held 82,881,442 Shares 
under the Company’s restricted share unit schemes, employee share purchase plans and agency share purchase 
plans. The amount of interim dividend payments waived was approximately US$1.77 million. Pursuant to the relevant 
trust deeds, the trustee will waive the right to final dividend payment if it is declared.

Subject  to  Shareholders’  approval  at  the  AGM  to  be  held  by  the  Company,  the  final  dividend  will  be  payable  on 
Friday, 14 June 2024 to Shareholders whose names appear on the register of members of the Company at the close 
of business on Thursday, 30 May 2024, being the record date for determining the entitlement to the final dividend.

DIRECTORS

The Directors of the Company during the year under review and up to the date of this report are as follows:

Independent Non-executive Chairman and Independent Non-executive Director

Mr. Edmund Sze-Wing TSE

Executive Director

Mr. LEE Yuan Siong (Group Chief Executive and President)

Independent Non-executive Directors 

Mr. Jack Chak-Kwong SO 

Mr. Chung-Kong CHOW 

Mr. John Barrie HARRISON

Mr. George Yong-Boon YEO 

Professor Lawrence Juen-Yee LAU 

Dr. Narongchai AKRASANEE 

Mr. Cesar Velasquez PURISIMA

Ms. SUN Jie (Jane)

Ms. Mari Elka PANGESTU(1)

Mr. ONG Chong Tee(2) 

Ms. Nor Shamsiah MOHD YUNUS(3)

Ms. Swee-Lian TEO(4)

Notes:
(1)  Ms. Mari Elka Pangestu was appointed as an Independent Non-executive Director of the Company with effect from 1 July 2023.

(2)  Mr. Ong Chong Tee was appointed as an Independent Non-executive Director of the Company with effect from 1 July 2023.

(3)  Ms. Nor Shamsiah Mohd Yunus was appointed as an Independent Non-executive Director of the Company with effect from 21 September 2023.

(4)  Ms. Swee-Lian Teo retired as an Independent Non-executive Director of the Company with effect from 1 September 2023.

099

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONMs. Mari Elka Pangestu, Mr. Ong Chong Tee and Ms. Nor Shamsiah Mohd Yunus were appointed by the Board during 
the year, all of them will retire from office at the forthcoming AGM pursuant to Article 104 of the Company’s Articles 
of Association and, being eligible, offer themselves for re-election.

In accordance with Article 100 of the Company’s Articles of Association, Mr. Lee Yuan Siong, Mr. Chung-Kong Chow, 
Mr. John Barrie Harrison and Mr. Cesar Velasquez Purisima will retire from office by rotation and, being eligible, offer 
themselves for re-election at the AGM.

CHANGES IN DIRECTORS’ INFORMATION

Changes in the Directors’ information which are required to be disclosed pursuant to Rule 13.51B(1) of the Listing 
Rules are set out below:

Name of Directors

Details of Changes

Mr. Edmund Sze-Wing TSE

• Received an honorary degree of Doctor of Social Science from The Hang Seng 

University of Hong Kong in 2024

Dr. Narongchai AKRASANEE

• Appointed as a Board Representative on the ESG Committee, a management 

committee of the Company, with effect from 1 September 2023

Mr. ONG Chong Tee

• Appointed as a trustee of the IFRS Foundation with effect from 1 January 

2024

Save  as  disclosed  above,  no  other  information  is  required  to  be  disclosed  pursuant  to  Rule  13.51B(1)  of  the  
Listing Rules.

DIRECTORS’ SERVICE CONTRACTS

No Director proposed for re-election at the AGM has a service contract with the Company which is not determinable 
by the Company within one year without payment of compensation (other than statutory compensation).

DIRECTORS OF SUBSIDIARIES

The names of all directors who have served on the boards of the subsidiaries of the Company during the year under 
review and up to the date of this report are kept at the Company’s registered office and available for inspection by the 
Shareholders during business hours.

PERMITTED INDEMNITY PROVISION

Pursuant to the Company’s Articles of Association, subject to the relevant statutes, every Director shall be indemnified 
out of the assets of the Company against all costs, charges, expenses, losses and liabilities which he/she may sustain 
or incur in or about the execution of his/her office or which may attach thereto. The Company has taken out insurance 
against the liabilities and costs associated with proceedings which may be brought against directors of the Group. 
The relevant provisions in the Company’s Articles of Association were in force during the financial year ended 31 
December 2023 and as at the date of this report.

100

AIA GROUP LIMITEDCORPORATE GOVERNANCEREPORT OF THE DIRECTORSDIRECTORS’ AND THE CHIEF EXECUTIVE’S INTERESTS AND SHORT POSITIONS IN SHARES AND 
UNDERLYING SHARES

As  at  31  December  2023,  the  Directors’  and  the  Chief  Executive’s  interests  and  short  positions  in  the  Shares, 
underlying Shares and debentures of the Company and its associated corporations (within the meaning of Part XV of 
the SFO) as recorded in the register required to be kept under Section 352 of the SFO, or as otherwise notified to the 
Company and the Hong Kong Stock Exchange pursuant to the Model Code are as follows:

Interests and short positions in the Shares and underlying Shares:

Name of Directors

Mr. LEE Yuan Siong(2)

Mr. Edmund Sze-Wing TSE(7)

Number of  
Shares or  
underlying  
Shares
Long Position (L)

Percentage  
of the total  
number of  

Class

Shares in issue (1)

Capacity 

1,480,610(L)
2,453,058(L)
2,874,135(L)
2,095(L)

(3)

(4)

(5)

(6)

3,330,400(L)
230,000(L)

(3)

(3)

Ordinary

Ordinary

0.01
0.02
0.02
<0.01

0.02
<0.01

Beneficial owner
Beneficial owner
Beneficial owner
Beneficial owner

Beneficial owner
Interest of controlled 

corporation(8)

Mr. Jack Chak-Kwong SO

190,000(L)(3)

Ordinary

<0.01

Interest of controlled 

Mr. Chung-Kong CHOW

126,000(L)(3)

Ordinary

Mr. John Barrie HARRISON

80,000(L)(3)

Ordinary

Mr. George Yong-Boon YEO

50,000(L)(3)

Ordinary

Professor Lawrence Juen-Yee LAU

250,000(L)(3)

Ordinary

Notes:
(1)  Based on 11,399,354,458 Shares in issue as at 31 December 2023. 

<0.01

<0.01

<0.01

<0.01

corporation(9)

Beneficial owner

Interests held jointly 
with another person(10)

Beneficial owner

Interest of spouse(11)

(2)  The aggregate number of the Shares and underlying Shares held by Mr. Lee Yuan Siong was 6,809,898, representing 0.05 per cent of the total number 

of Shares in issue.

(3)  The interests were in the Shares.

(4)  The interests were in RSUs granted to Mr. Lee Yuan Siong under the restricted share unit schemes adopted by the Company from time to time, of which   
837,592 RSUs were awarded compensation for unvested long-term incentives and deferred payments that Mr. Lee Yuan Siong forfeited on leaving his 
prior employment as also disclosed in the Company’s announcement dated 22 November 2019.

(5)  The interests were in SOs granted to Mr. Lee Yuan Siong under the share option schemes adopted by the Company from time to time.

(6)  The interests were in matching RSPUs granted under the employee share purchase plans adopted by the Company from time to time.

(7)  The aggregate number of the Shares and underlying Shares held by Mr. Edmund Sze-Wing Tse was 3,560,400, representing 0.03 per cent of the total 

number of Shares in issue.

(8)  The  230,000  Shares  were  held  by  Edmund  &  Peggy  Tse  Foundation  Limited,  one-third  interest  of  which  is  beneficially  held  by  Mr.  Edmund  

Sze-Wing Tse.

(9)  The 190,000 Shares were held by Cyber Project Developments Limited, a company beneficially wholly owned by Mr. Jack Chak-Kwong So.

(10) The 80,000 Shares were jointly held by Mr. John Barrie Harrison and his spouse, Ms. Rona Irene Harrison, as beneficial owners.

(11) The 250,000 Shares were held by Ms. Ayesha Abbas Macpherson, the spouse of Professor Lawrence Juen-Yee Lau, as beneficial owner.

Save as disclosed above, as at 31 December 2023, neither the Directors nor the Chief Executive of the Company 
had any interest or short position in the Shares, underlying Shares or debentures of the Company or its associated 
corporations  (within  the  meaning  of  Part  XV  of  the  SFO)  as  recorded  in  the  register  required  to  be  kept  under  
Section 352 of the SFO, or as otherwise notified to the Company and the Hong Kong Stock Exchange pursuant to the 
Model Code.

101

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINTERESTS AND SHORT POSITIONS IN SHARES AND UNDERLYING SHARES OF PERSONS OTHER 
THAN THE DIRECTORS OR THE CHIEF EXECUTIVE

As at 31 December 2023, the following persons, other than the Directors or the Chief Executive of the Company, 
had interests and short positions in the Shares and underlying Shares as recorded in the register required to be kept 
under Section 336 of the SFO:

Name of Shareholders

The Bank of New York Mellon Corporation

JPMorgan Chase & Co.

Number of Shares  
or underlying Shares 
(Note 1) 
Long Position(L)
Short Position(S)
Lending Pool(P)

1,152,420,823(L)
 326,741,568(S)
793,262,466(P)

1,015,922,305(L)
35,314,330(S)
633,375,828(P)

Class

Ordinary

Ordinary

The Capital Group Companies, Inc.

844,813,989(L)

Ordinary

Citigroup Inc.

BlackRock, Inc.

Brown Brothers Harriman & Co.

810,846,234(L)
43,759,820(S)
768,963,490(P)

690,966,881(L)
457,000(S)

Ordinary

Ordinary

605,177,810(L)
597,387,808(P)

Ordinary

Notes:
(1)  The interests and short positions include underlying Shares as follows:

Percentage of  
the total number  
of Shares in issue 
(Note 2)

10.10
2.86
6.95

8.91
0.30
5.55

7.41

7.11
0.38
6.74

6.06
<0.01

5.30
5.24

Capacity 

Note 3

Note 4

Interest of 
controlled 
corporations

Note 5 

Interest of 
controlled 
corporations

Note 6

Long Position

Short Position

Physically 
settled  
listed  
derivatives

Cash  
settled  
listed  
derivatives

Physically  
settled  
unlisted  
derivatives

Cash  
settled  
unlisted  
derivatives

Convertible 
instruments  
- listed  
derivatives

Physically 
settled  
listed  
derivatives

Cash  
settled 
listed  
derivatives

Physically  
settled  
unlisted 
derivatives

Cash  
settled  
unlisted 
derivatives

Convertible 
instruments  
- listed  
derivatives

4,941,108

–

–

–

–

–

– 326,741,568

–

–

Name of 
Shareholder

The Bank of 
New York 
Mellon 
Corporation

JPMorgan 

10,870,000

57,400

117,330

2,400,800

2,843,701

2,481,000 3,996,236

9,846,837 17,175,734

139,854

Chase & Co.

The Capital 
Group 
Companies, 
Inc.

–

–  25,193,864

–

Citigroup Inc.

8,346,684

BlackRock, Inc.

Brown Brothers 

Harriman 
& Co.

–

–

–

–

–

2,893,884 20,093,492

–

–

 506,800

–

(2)  Based on 11,399,354,458 Shares in issue as at 31 December 2023.

–

–

–

–

–

5,931,000

–

–

–

–

–

–

–

–

9,970,598 27,841,070

–

–

 438,200

–

–

–

–

–

102

AIA GROUP LIMITEDCORPORATE GOVERNANCEREPORT OF THE DIRECTORS(3)  The Bank of New York Mellon Corporation held the interests and short positions in the following capacities:

Capacity

Number of Shares or  
underlying Shares
(Long Position)

Number of Shares or  
underlying Shares
(Short Position)

Interest of controlled corporations

1,152,420,823

326,741,568

(4)  JPMorgan Chase & Co. held the interests and short positions in the following capacities:

Number of Shares or  
underlying Shares
(Long Position)

Number of Shares or  
underlying Shares
(Short Position)

Capacity

Approved lending agent 

Investment manager

Interest of controlled corporations

Person having a security interest in Shares

Trustee

(5)  Citigroup Inc. held the interests and short positions in the following capacities:

Capacity

Approved lending agent

Interest of controlled corporations

633,375,828

311,295,602

60,844,295

9,851,317

555,263

Number of Shares or  
underlying Shares
(Long Position)

768,963,490

41,882,744

(6)  Brown Brothers Harriman & Co. held the interests and short positions in the following capacities:

Capacity

Approved lending agent

Investment manager

Number of Shares or  
underlying Shares
(Long Position)

597,387,808

7,790,002

–

–

35,314,330

–

–

Number of Shares or  
underlying Shares
(Short Position)

–

43,759,820

Number of Shares or  
underlying Shares
(Short Position)

–

–

Save as disclosed above, as at 31 December 2023, no person, other than the Directors or the Chief Executive of the 
Company, whose interests are set out in the section entitled “Directors’ and the Chief Executive’s Interests and Short 
Positions in Shares and Underlying Shares”, had any interest or short position in the Shares or underlying Shares as 
recorded in the register required to be kept under Section 336 of the SFO.

103

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONDIRECTORS’ RIGHTS TO ACQUIRE SHARES OR DEBENTURES

Under the service contract in the role of Group Chief Executive and President with the Company, Mr. Lee Yuan Siong 
was  entitled  to  an  annual  discretionary  earned  incentive  award,  which  includes  payment  in  the  form  of  Shares. 
Details of the incentive awards of Mr. Lee Yuan Siong are set out in the Remuneration Report in this Annual Report.

DIRECTORS’ INTERESTS IN TRANSACTIONS, ARRANGEMENTS OR CONTRACTS

No  transactions,  arrangements  or  contracts  of  significance  to  which  the  Company  or  any  of  its  subsidiaries  was 
a party, and in which any Director of the Company or his/her connected entity has a material interest, directly or 
indirectly, subsisted as at 31 December 2023 or at any time during the year under review.

RESERVES

As at 31 December 2023, the aggregate amount of reserves available for distribution to Shareholders, as calculated 
under the provisions of Part 6 of the Hong Kong Companies Ordinance, was US$4,853 million (31 December 2022: 
US$6,990 million).

DONATIONS

Donations  for  charitable  and/or  other  purposes  made  by  the  Group  during  the  year  ended  31  December  2023 
amounted to approximately US$6.8 million (2022: US$11.8 million).

MAJOR CUSTOMERS AND SUPPLIERS

During the year ended 31 December 2023, the percentage of the aggregate purchases attributable to the Group’s 
five largest suppliers was less than 30 per cent of the Group’s total value of purchases and the percentage of the 
aggregate sales attributable to the Group’s five largest customers was less than 30 per cent of the Group’s total value 
of sales.

SHARES ISSUED

Details of the Shares issued during the year ended 31 December 2023 are set out in note 31 to the consolidated 
financial statements.

104

AIA GROUP LIMITEDCORPORATE GOVERNANCEREPORT OF THE DIRECTORSDEBENTURES ISSUED

Details of the debentures issued during the year ended 31 December 2023 are set out in notes 26 and 34 to the 
consolidated financial statements.

EQUITY-LINKED AGREEMENTS

During the year ended 31 December 2023, the Company did not enter into any equity-linked agreements and there 
did  not  subsist  any  equity-linked  agreement  entered  into  by  the  Company  as  at  31  December  2023,  save  for  the 
outstanding awards made to employees and agents under the 2010 SO Scheme, the 2020 SO Scheme, the 2010 RSU 
Scheme, the 2020 RSU Scheme, the 2011 ESPP, the 2020 ESPP, the 2012 ASPP and the 2021 ASPP, each described 
below and in the Remuneration Report and note 36 to the consolidated financial statements.

The purpose of these share schemes of the Company is to align senior employees with the Group’s long-term strategic 
goals and ambitions and stakeholders’ interests, as well as to provide employees and agents with a share investment 
opportunity with matching share grants to facilitate and encourage long-term share ownership.

SHARE OPTION SCHEME

The Company adopted the 2010 SO Scheme on 28 September 2010 for a term of 10 years from the date of adoption. 
It sought and obtained the approval from the Shareholders at its annual general meeting held on 29 May 2020 for 
the termination of the 2010 SO Scheme and the adoption of a new share option scheme (2020 SO Scheme), effective 
from 29 May 2020 (2020 SO Scheme Adoption Date). The 2020 SO Scheme is also effective for a period of 10 years 
from the 2020 SO Scheme Adoption Date.

During the 10-year period from the 2020 SO Scheme Adoption Date, the aggregate number of Shares available for 
issue upon exercise of all SOs granted by the Company (excluding SOs that have lapsed) pursuant to the 2020 SO 
Scheme and any other share option scheme of the Company (i.e., the 2010 SO Scheme) shall not exceed 2.5 per cent 
of the number of Shares in issue on the 2020 SO Scheme Adoption Date, being 302,264,978 Shares. 6,287,277 SOs 
had been granted under the 2020 SO Scheme since its adoption till 31 December 2023.

No consideration is payable for the SOs granted under the SO Schemes upon acceptance by the grantees, who may 
subscribe for the Shares upon exercise of the SOs at the price set out in the relevant grant letter.

During the year ended 31 December 2023, the Company awarded 1,918,599 SOs under the 2020 SO Scheme, while 
661,786 SOs were exercised under the 2010 SO Scheme and the Company issued 661,786 new Shares accordingly. 
The proceeds received amounted to approximately US$3.73 million.

The exercise conditions of the SOs are generally contingent on the continued employment of the participant. Further 
information, including a summary of the terms, of the 2020 SO Scheme is set out in the Remuneration Report and 
note 36 to the consolidated financial statements.

105

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONRESTRICTED SHARE UNIT SCHEME

The 2010 RSU Scheme adopted by the Company on 28 September 2010 with a term of 10 years from the date of 
adoption was terminated with effect from 31 July 2020. The Company adopted the 2020 RSU Scheme on 1 August 
2020  (2020  RSU  Scheme  Adoption  Date)  in  place  of  and  under  substantially  the  same  terms  as  the  2010  RSU 
Scheme. The 2020 RSU Scheme is also effective for a period of 10 years from the 2020 RSU Scheme Adoption Date.

The RSU awards granted pursuant to the 2020 RSU Scheme may be satisfied through the issuance of new Shares 
or the on-market purchase of Shares by the scheme trustee upon vesting. No consideration shall be payable by the 
grantees on acceptance or vesting of any RSU awards.

During the 10-year period from the 2020 RSU Scheme Adoption Date, the aggregate number of Shares available for 
issue underlying the RSU awards granted by the Company under the 2020 RSU Scheme and any other restricted 
share  unit  scheme  of  the  Company  (i.e.,  the  2010  RSU  Scheme)  shall  not  exceed  2.5  per  cent  of  the  number  of 
Shares in issue on the reference date as specified under the rules of the 2020 RSU Scheme (i.e., 18 May 2023), being 
290,494,815 Shares. 

During the year ended 31 December 2023, the Company awarded 11,470,894 restricted share units under the 2020 
RSU Scheme. No new Shares have been issued upon vesting of the RSU awards under both the 2010 RSU Scheme 
and the 2020 RSU Scheme since their adoption.

The vesting of RSU awards is conditional upon the participant remaining in employment with the Group at the time of 
vesting and subject to the achievement of pre-defined performance levels. Further information, including a summary 
of the terms, of the 2020 RSU Scheme is set out in the Remuneration Report and note 36 to the consolidated financial 
statements.

EMPLOYEE SHARE PURCHASE PLAN

The 2011 ESPP adopted by the Company on 25 July 2011 with a term of 10 years from the date of adoption was 
terminated with effect from 31 October 2020. The 2020 ESPP, with substantially the same terms as the 2011 ESPP, 
was adopted by the Company on 1 August 2020 (2020 ESPP Adoption Date). The 2020 ESPP is also effective for a 
period of 10 years from the 2020 ESPP Adoption Date.

Under the 2020 ESPP, eligible employees of the Group may elect to purchase the Shares and, through the grant of 
matching RSPUs, receive one matching Share for every two Shares purchased and held until the end of the vesting 
period, which is usually of a 3-year duration. Each eligible employee’s participation level is capped at the lower of 10 
per cent of the monthly base salary or HK$12,500 (or local currency equivalent) per calendar month. The matching 
Shares can either be awarded through the issuance of new Shares by the Company or the on-market purchase of 
Shares by the plan trustee.

During the 10-year period from the 2020 ESPP Adoption Date, the aggregate number of Shares available for issue 
pursuant to the 2020 ESPP and any other employee share purchase plan (i.e., the 2011 ESPP) shall not exceed 2.5 
per cent of the number of Shares in issue on the reference date as specified under the rules of the 2020 ESPP (i.e., 
18 May 2023), being 290,494,815 Shares.

106

AIA GROUP LIMITEDCORPORATE GOVERNANCEREPORT OF THE DIRECTORSDuring the year ended 31 December 2023, no matching RSPUs were granted and vested under the 2011 ESPP, while 
1,972,908 matching RSPUs were granted and 1,196,668 matching RSPUs were vested under the 2020 ESPP. No new 
Shares have been issued upon vesting of the matching RSPUs under both the 2011 ESPP and the 2020 ESPP since 
their adoption.

The vesting of RSPUs is conditional upon the participant remaining in employment with the Group at the time of 
vesting. Further information, including a summary of the terms, of the 2020 ESPP is set out in the Remuneration 
Report and note 36 to the consolidated financial statements.

AGENCY SHARE PURCHASE PLAN

The 2012 ASPP adopted by the Company on 23 February 2012 with a term of 10 years from the date of adoption was 
terminated with effect from 31 March 2021. The 2021 ASPP was adopted by the Company on 1 February 2021 (2021 
ASPP Adoption Date) and has substantially the same terms as the 2012 ASPP. The 2021 ASPP is also effective for a 
period of 10 years from the 2021 ASPP Adoption Date.

Under the 2021 ASPP, certain agents and agency leaders of the Group are selected to participate in the plan and 
may elect to purchase the Shares and, after having been in the plan for a period of three years, receive one matching 
Share  for  each  two  Shares  purchased  through  the  award  of  matching  RSSUs.  Each  eligible  agent’s  participation 
level is capped at HK$12,500 (or local currency equivalent) per calendar month. The matching Shares are awarded 
through the issuance of new Shares by the Company.

During the 10-year period from the 2021 ASPP Adoption Date, the aggregate number of new Shares which may be 
issued under the 2021 ASPP and any other agency share purchase plan (i.e., the 2012 ASPP) shall not exceed 2.5 
per cent of the number of Shares in issue on the reference date as specified under the rules of the 2021 ASPP (i.e., 18 
May 2023), being 290,494,815 Shares. Since the 2021 ASPP Adoption Date and up till 31 December 2023, no new 
Shares were issued under the 2021 ASPP.

During the year ended 31 December 2023, no matching RSSUs were granted, 986,359 matching RSSUs were vested, 
and 986,359 new Shares (Awarded Shares) were issued for RSSUs vested pursuant to the 2012 ASPP. The Awarded 
Shares were issued at the subscription price of US$1.00 each to Computershare Hong Kong Trustees Limited (being 
the plan trustee) to hold the same on trust for certain eligible agents upon vesting of their matching RSSUs. The 
proceeds received amounted to approximately US$1.0 million which were used to fund the administration expenses 
of the 2012 ASPP and as general working capital of the Company.

As disclosed in the Company’s announcement dated 4 April 2023, the Company estimated that a total of 1,055,863 
RSSUs will be granted to the participants for the 2023 ASPP plan year which runs from 1 May 2023 to 30 April 2024. 
During the year ended 31 December 2023, the actual number of matching RSSUs granted in relation to the 2023 
ASPP plan year was 761,915. During the same period, no matching RSSUs were vested, and no new Shares were 
issued pursuant to the 2021 ASPP. 

The vesting of matching RSSUs is conditional upon the participant remaining as an agent with the Group at the time 
of vesting. Further information, including a summary of the terms, of the 2021 ASPP is set out in the Remuneration 
Report and note 36 to the consolidated financial statements.

107

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNON-EXEMPT CONNECTED TRANSACTIONS

During the year ended 31 December 2023, the Group had not entered into any connected transactions which are not 
exempt from the annual reporting requirement under Chapter 14A of the Listing Rules.

RELATED PARTY TRANSACTIONS

Details  of  the  related  party  transactions  undertaken  by  the  Group  during  the  year  ended  31  December  2023  in 
the ordinary course of business are set out in note 38 to the consolidated financial statements. Such related party 
transactions are all exempt connected transactions under Chapter 14A of the Listing Rules.

PURCHASE, SALE OR REDEMPTION OF THE COMPANY’S LISTED SECURITIES

During the year ended 31 December 2023, the Company bought back a total of 373,591,400 Shares on the Hong Kong 
Stock Exchange with the aggregate consideration paid (before expenses) amounting to approximately HK$28,409 
million (equivalent to approximately US$3,629 million). All the Shares bought back were subsequently cancelled. 
As at 31 December 2023, the total number of Shares in issue was 11,399,354,458. Particulars of the Shares bought 
back are as follows:

          Price paid per Share

Aggregate
consideration

Number of Shares
bought back

(Average)
(HK$)

(Highest)
(HK$)

(Lowest)
(HK$)

(before expenses)
(HK$ million)

45,732,800

18,301,800

24,645,000

26,675,000

34,569,000

34,688,400 

23,402,800

9,642,600

38,905,000

39,830,800

39,652,000

37,546,200

373,591,400

87.88

85.99

80.41

84.21

80.27

80.00

79.06

69.84

65.77

67.62

70.78

65.41

76.04

92.05

89.65

84.60

86.60

86.70

83.00

81.65

72.55

71.95

70.05

73.85

68.20

–

84.50

83.75

74.90

81.35

74.90

75.20

76.40

67.55

61.20

63.10

66.40

61.70

–

4,019

1,574

1,982

2,246

2,775

2,775

1,850

673

2,559

2,693

2,807

2,456

28,409

Month

January 2023

February 2023

March 2023

April 2023 

May 2023 

June 2023 

July 2023 

August 2023 

September 2023 

October 2023 

November 2023 

December 2023 

Total 

In addition, the Company also purchased 10,865,302 Shares under the 2020 RSU Scheme and the 2020 ESPP for a 
total consideration of approximately HK$902 million (equivalent to approximately US$115 million) during the year 
ended 31 December 2023. These purchases were made by the trustee of these share schemes on the Hong Kong 
Stock Exchange. These Shares are held on trust for the participants of the relevant schemes and therefore were not 
cancelled. Please refer to note 36 to the consolidated financial statements for details.

Save as disclosed above, during the year ended 31 December 2023, neither the Company nor any of its subsidiaries 
purchased, sold or redeemed any of the Company’s listed securities.

108

AIA GROUP LIMITEDCORPORATE GOVERNANCEREPORT OF THE DIRECTORSPUBLIC FLOAT

Based  on  information  that  is  publicly  available  to  the  Company  and  within  the  knowledge  of  the  Directors,  the 
Company has maintained the amount of public float permitted under the Listing Rules as at the date of this report.

AUDITOR

PricewaterhouseCoopers was re-appointed auditor of the Company in 2023.

PricewaterhouseCoopers will retire and, being eligible, offer itself for re-appointment at the AGM. A resolution for the 
re-appointment of PricewaterhouseCoopers as auditor of the Company for the year ending 31 December 2024 will 
be proposed at the AGM.

By Order of the Board

Edmund Sze-Wing Tse
Independent Non-executive Chairman 
14 March 2024

109

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCORPORATE GOVERNANCE REPORT

CORE PRINCIPLES

The Board believes that strong corporate governance is essential both to the delivery of sustainable value and to 
maintaining  a  culture  of  business  integrity,  which  in  turn  supports  investor  confidence.  The  Board  is  ultimately 
responsible  for  the  performance  of  the  Group,  including  the  consistent  achievement  of  business  plans  and 
compliance with statutory as well as corporate obligations. The Board is also responsible for the development and 
implementation  of  the  Group’s  corporate  governance  practices.  This  Corporate  Governance  Report  explains  the 
Company’s corporate governance principles and practices, including how the Board manages the business to deliver 
long-term Shareholder value and to promote the development of the Group.

As  a  company  listed  on  the  Main  Board  of  the  Hong  Kong  Stock  Exchange,  the  Company  is  committed  to  high 
standards of corporate governance and sees the maintenance of good corporate governance practices as essential 
to its sustainable growth. It is vital that Board members, in aggregate, have the requisite skills and expertise and are 
supported by a structure that enables appropriate delegation between the Board, its committees and management, 
whilst ensuring that the Board retains overall control. To promote effective governance across all of our operations, 
the  Board  has  approved  a  governance  framework,  which  maps  out  internal  approval  processes  including  those 
matters that may be delegated.

In  this  Corporate  Governance  Report,  the  Board  seeks  to  set  out  the  Company’s  corporate  governance  structure 
and policies, inform Shareholders of the corporate governance undertakings of the Company and demonstrate to 
Shareholders the value of such practices.

Throughout the year ended 31 December 2023, with the exception of Code Provision C.6.3, the Company applied 
the principles and complied with all applicable code provisions of the Corporate Governance Code. Code Provision 
C.6.3 provides that the company secretary should report to the chairman of the board and/or the chief executive. The 
Company operates under a variant of this model whereby the Group Company Secretary reports to the Group General 
Counsel, who is ultimately accountable for the company secretarial function of the Company and who in turn reports 
directly to the Group Chief Executive.

CORPORATE CULTURE AND STRATEGY

The Company’s corporate culture is guided by its Operating Philosophy of “Doing the Right Thing, in the Right Way, 
with the Right People… and the Right Results will come”. This philosophy permeates all levels of the Group, from the 
Board and senior management and throughout all operating levels of the organisation. It is embedded in AIA’s Code 
of Conduct, which sets the framework for a culture of professionalism, ethics, respect, diversity and inclusion; all in 
support of helping the Company deliver on its Purpose of helping people live Healthier, Longer, Better Lives.

BOARD OF DIRECTORS

ROLES AND RESPONSIBILITIES
The  Board  is  accountable  to  Shareholders  for  the  affairs  of  the  Company.  It  meets  these  obligations  by  ensuring 
the maintenance of high  standards of  governance in all aspects  of the Company’s business, setting the strategic 
direction for the Group and maintaining appropriate levels of review, challenge and guidance in its relationship with 
Group management. It is also the ultimate decision-making body for all matters considered material to the Group 
and is responsible for ensuring that, as a collective body, Board members have the appropriate skills, knowledge and 
experience to perform their roles effectively.

110

AIA GROUP LIMITEDCORPORATE GOVERNANCEIn these matters, the Board provides leadership to management in respect of operational issues through the Group 
Chief Executive and President, who is authorised to act on behalf of the Board in the operational management of the 
Company. Any responsibilities not so delegated by the Board to the Group Chief Executive remain the responsibility 
of the Board.

The Board also discharges the following responsibilities either by itself or through delegation to the Audit Committee, 
the Nomination Committee, the Remuneration Committee and the Risk Committee:

(a) the development and review of the Company’s policies and practices on corporate governance;

(b) the  review  and  monitoring  of  the  training  and  continuous  professional  development  of  Directors  and  senior 

management;

(c) the  review  and  monitoring  of  the  Company’s  policies  and  practices  on  compliance  with  legal  and  regulatory 

requirements;

(d) the development, review and monitoring of the Code of Conduct applicable to all officers and employees of the 

Group; and

(e) the review of the Company’s compliance with the Corporate Governance Code and disclosure in this Corporate 

Governance Report.

During the year under review, the Board discharged its responsibilities under the Board Charter of the Company, 
which is available on the Company’s website at www.aia.com, and they included, but not limited to, the following:

•  Receiving  periodic  management  reports,  as  well  as  quarterly  reports  from  the  chairperson  of  each  of  the  

Board committees.

•  Reviewing  the  preliminary  announcements  of  the  Group’s  2023  interim  and  annual  results,  as  well  as  other 

documents prepared to comply with the Listing Rules and other applicable laws, codes or regulations.

•  Approving material capital, investment and acquisition projects of the Group and receiving post-transaction risk 

assessment updates on the projects.

•  Overseeing the implementation of an effective group enterprise risk management framework, including an annual 
review on the risk appetite framework of the Group and the approval of supervisory reports to be submitted to the 
Hong Kong Insurance Authority during the year.

•  Reviewing the adequacy and effectiveness of the risk management and internal control systems of the Group for 

the year ended 31 December 2023.

•  Approving  the  2024  business  and  capital  management  plan,  which  covers  the  annual  operating  and  capital 

expenditure budgets of the Group.

•  Receiving  updates  on  the  Group’s  performance  in  the  areas  of  ESG  and  approving  the  2023  ESG  Report  of  

the Company.

•  Receiving an annual update on information security from the Company’s management.

•  Reviewing the Group’s leadership capability and succession to align with its latest strategic ambitions.

•  Receiving updates from selected business units of the Group on their business performance and opportunities.

•  Recommending the re-appointment of the external auditor of the Company for the 2024 financial year.

•  Approving the long-term incentive (LTI) target pool for the LTI grants to be made to employees in 2024 under the 

Company’s share schemes.

111

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION•  Attending  a  Board  visit  programme  in  Shanghai  to  meet  with  management  of  the  local  operations  and  

other stakeholders.

•  Attending the annual Board Strategy Day to discuss the strategic priorities of the Group.

The Company has also adopted its own Dealing Policy on terms no less exacting than those set out in the Model 
Code  in  respect  of  dealings  by  the  Directors  and  Group  Chief  Executive  in  the  securities  of  the  Company.  During 
the  year,  a  member  of  the  Board  had  inadvertently  purchased  60,000  Shares  during  a  voluntary  blackout  period 
designated under the Dealing Policy without possessing any inside information of the Company at the time of such 
dealing,  and  the  related  notification  to  the  Company  and  the  Hong  Kong  Stock  Exchange  had  been  made  within 
the prescribed time limits. Except for this single incident, all of the Directors (including the Group Chief Executive) 
confirmed, following specific enquiry by the Company, that they have complied with the required standards set out 
in the Model Code and the Dealing Policy throughout the year ended 31 December 2023.

BOARD EVALUATION
The Board regularly undertakes a formal evaluation of its own performance and that of its committees and individual 
Directors to ensure the Board and its committees continue to perform effectively. The evaluation is conducted either 
by way of internal assessment or with the support of independent external consultants. 

During the year under review, a tailored board evaluation questionnaire was prepared to collect views and comments 
from  Board  members,  the  findings  of  which  were  reviewed  and  discussed  by  the  Board  at  its  meeting  held  in 
March 2024. A comprehensive range of topics was considered, including Board structure and composition, Board 
dynamics and interactions, Board Committees, and Board processes, with special focus in the areas which could be 
strengthened to further enhance the overall effectiveness of the Board and its committees. The Board evaluation 
has helped to identify a broader scope of topics to be further covered in Board meetings and Directors’ trainings, to 
facilitate greater interactions amongst the Board members and senior management, as well as to enhance the Board 
processes and governance practices.

BOARD COMPOSITION AND DIVERSITY
The Board consists of thirteen members, comprising one Executive Director and twelve Independent Non-executive 
Directors. All Directors are expressly identified by reference to such categories in all corporate communications that 
disclose their names. The composition of the Board is well balanced with each Director having sound board level 
experience and expertise relevant to the business operations and development of the Group. The Board is comprised 
of  members  with  extensive  business,  financial,  government,  regulatory  and  policy  experience  from  a  variety  of 
backgrounds. The appointments of Ms. Mari Elka Pangestu, Mr. Ong Chong Tee and Ms. Nor Shamsiah Mohd Yunus 
to the Board during the year had further enhanced the spectrum of skills, experience and diversity of perspectives 
(including nationality, ethnicity, educational background, functional expertise, gender and age) on the Board.

Biographies of the Directors are set out on pages 84 to 91 of this Annual Report.

BOARD REFRESHMENT AND SUCCESSION
Board succession is an ongoing process for the Company. There are regular reviews and discussions on succession 
planning, complemented by an active search when required for people presenting the right skill and diversity mix. 
The Nomination Committee manages Board succession in light of the Board’s overall needs. It considers prospective 
candidates based on merit and takes a long-term, strategic view of Board succession, considering the competencies 
and experience necessary for effective oversight of the Company given its current operations, strategy and ambitions 
for the future. It also reviews Board composition in light of the annual Board assessment results and recommends 
any changes as appropriate.

112

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTThe Nomination Committee remains focused on ensuring that the Board is composed of appropriately experienced 
and capable individuals who are representative of the communities in which the Group operates. To the extent that 
needs are identified for additions to the Board, diversity, including in regard to gender, will remain a priority.

The structure, size and composition of the Board is reviewed at least annually by the Nomination Committee. This 
review includes consideration of the existing composition (including skills, experience, background and gender) of 
the Board as well as the Company’s business strategies to ensure that the Board is able to oversee all material matters 
relating to the Group. The Company does not have mandatory retirement ages or term limits for its directorship.

APPOINTMENT AND RE-ELECTION OF DIRECTORS
The  Company  has  put  in  place  a  formal  and  transparent  process  for  the  appointment  of  Directors.  When  a  need 
is identified, the Nomination Committee engages in a robust search process to identify suitably qualified Director 
candidates, including the use of independent executive search firms. Prospective candidates will then be shortlisted 
through a comprehensive evaluation process that includes consideration of a candidate’s ability and willingness to 
devote sufficient time to the duties required. Following meetings with candidates by each member, the Nomination 
Committee will deliberate prior to recommending an appropriate candidate to the Board for approval. 

The focus of the Nomination Committee has always been to identify individuals best qualified to serve the interests of 
the Shareholders and policyholders. Within this broader mandate, the Committee also has regard to ensuring that the 
Board is appropriately representative of the communities that the Company serves. To promote greater transparency, 
the Directors’ Nomination Policy was adopted by the Board in 2019 and revised in 2022. A summary of the Policy is 
set out in the subsection headed “Nomination Committee” under the “Committees of the Board” section of this report.

All Directors are subject to retirement by rotation at least once every three years pursuant to the Corporate Governance 
Code  and  are  subject  to  re-election  at  the  general  meetings  of  the  Company  in  accordance  with  the  Articles  of 
Association of the Company.

BOARD INDEPENDENCE
The Company recognises that Board independence is key to good corporate governance. Twelve of the thirteen Board 
members are Independent Non-executive Directors, which far exceeds the independence requirements under the 
Listing Rules.

The Board has put in place robust mechanisms to ensure a strong independent element on the Board, which include 
process to facilitate active participation and constructive discussions by Board members on matters material to the 
Company. The  Company  has  also  established  formal  and  informal  channels  whereby  Independent  Non-executive 
Directors can provide their independent views and input in an open and candid manner, including formal and informal 
meeting sessions with the Board Chairman and the management. To facilitate effective discharge of their duties, 
Board members (including the Independent Non-executive Directors) are empowered to request further information 
from management and obtain, at the Company’s expense, external independent professional advice when necessary. 
In March 2024, the Board, through its Nomination Committee, conducted a review and considered the mechanisms 
to ensure independent views and inputs are available to the Board had operated effectively during the year. 

Each of the four committees established by the Board (described more fully below), namely the Audit Committee,  
the  Nomination  Committee,  the  Remuneration  Committee  and  the  Risk  Committee,  is  chaired  by  an  Independent  
Non-executive  Director.  The  Audit  Committee,  the  Nomination  Committee  and  the  Remuneration  Committee 
comprise Independent Non-executive Directors only, while the Risk Committee comprises a majority of Independent 
Non-executive Directors.

113

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONIn assessing the independence of any candidate for Board membership, the Company takes into account the criteria 
set out in Rule 3.13 of the Listing Rules. Every Independent Non-executive Director is required to confirm in writing to 
the Company his/her independence upon his/her appointment as Director. He/She is also required to declare his/her 
past or present financial or other interests in the Group’s business, or his/her connection with any of the Company’s 
connected persons. In addition, he/she is also subject to ongoing obligations to notify the Board Chairman as soon as 
practicable of any direct conflict of interest which may arise due to his/her duties as an Independent Non-executive 
Director and any other duties or business interests which he/she may have and to seek the Board’s written approval 
before any other duties or business can be undertaken. All Directors are also required to consult with and obtain the 
written approval of the Board Chairman prior to accepting any other directorships of listed companies.

The  Nomination  Committee  has  the  responsibility  to  assess  annually  the  independence  of  all  Independent  Non-
executive Directors and to affirm that each satisfies the criteria of Independence as set out in Rule 3.13 of the Listing 
Rules.  It  assesses  independence  with  regard  to  the  full  range  of  relevant  factors  concerned  rather  than  focusing 
exclusively on the length of service of an individual.

Where an Independent Non-executive Director has served on the Board for over nine years, the Nomination Committee 
will consider and satisfy itself that the length of his/her tenure has not affected his/her independence having regard 
to his/her actual contributions, continuing impartiality and ability to continue to demonstrate effective oversight of 
the Company’s management.

At a meeting held in March 2024, the Nomination Committee affirmed that for the year ended 31 December 2023, 
each  of  the  Independent  Non-executive  Directors  of  the  Company  continued  to  be  independent.  While  Board 
Chairman, Mr. Tse remains a director of AIA Foundation (a subsidiary of the Company), the Company has satisfied 
itself that he is independent pursuant to Rule 3.13 of the Listing Rules on the basis that his directorship with AIA 
Foundation does not require his performance of any executive or management role or function.

BOARD PROCESS
Board meetings are held at least four times a year to determine overall strategies, receive management updates, 
approve  business  plans  as  well  as  interim  and  annual  results,  and  to  consider  other  significant  matters.  Senior 
management  also  provide  regular  updates  to  the  Board  with  respect  to  the  Group’s  business  activities  and  the 
progress of the Group against its business objectives.

During the year under review, there were four scheduled Board meetings, all of which were convened in accordance 
with the Articles of Association of the Company.

114

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTThe attendance of individual Directors, either in person or through electronic means of communication, at the Board 
meetings,  committees’  meetings  and  the  2023  annual  general  meeting  (2023  AGM)  held  during  the  year  under 
review are as follows:

Name of Director

Independent Non-executive 
Chairman and Independent 
Non-executive Director

Mr. Edmund Sze-Wing TSE

Executive Director, 
Group Chief Executive and President 

Mr. LEE Yuan Siong

Independent Non-executive 
Directors

Mr. Jack Chak-Kwong SO

Mr. Chung-Kong CHOW

Mr. John Barrie HARRISON

Mr. George Yong-Boon YEO

Professor Lawrence Juen-Yee LAU

Dr. Narongchai AKRASANEE

Mr. Cesar Velasquez PURISIMA

Ms. SUN Jie (Jane)

Ms. Mari Elka PANGESTU(1)

Mr. ONG Chong Tee(2)

Ms. Nor Shamsiah MOHD YUNUS(3)

Ms. Swee-Lian TEO(4)

Number of Meetings Attended / Number of Meetings Held

Board

Audit  
Committee

Nomination  
Committee

Remuneration  
Committee

Risk  
Committee

2023 
 AGM

4/4

4/4

4/4

4/4

4/4

4/4

4/4

4/4

4/4

4/4

2/2

2/2

1/1

3/3

–

–

6/8

–

8/8

7/8

–

8/8

8/8

8/8

–

–

–

–

1/1

5/5

4/4

1/1

–

1/1

1/1

1/1

1/1

1/1

1/1

1/1

1/1

–

–

–

1/1

–

4/4

1/1

2/5

–

–

5/5

–

–

–

4/5

–

–

–

–

–

4/4

4/4

–

4/4

–

4/4

–

–

–

–

0/1

1/1

1/1

1/1

1/1

1/1

1/1

1/1

–

–

–

3/3

1/1

Notes:
(1)  Ms. Mari Elka Pangestu was appointed as an Independent Non-executive Director of the Company with effect from 1 July 2023.

(2)  Mr. Ong Chong Tee was appointed as an Independent Non-executive Director of the Company with effect from 1 July 2023.

(3)  Ms. Nor Shamsiah Mohd Yunus was appointed as an Independent Non-executive Director of the Company with effect from 21 September 2023.

(4)  Ms. Swee-Lian Teo retired as an Independent Non-executive Director of the Company with effect from 1 September 2023.

Minutes  of  the  meetings  of  and  resolutions  in  writing  passed  by  the  Board  and  all  committees  are  kept  by  the 
Company Secretary. These minutes and resolutions are open for inspection on reasonable notice by the Directors.

CHAIRMAN AND GROUP CHIEF EXECUTIVE
Mr. Edmund Sze-Wing Tse, Independent Non-executive Chairman of the Company, plays the critical role of leading 
the Board in fulfilling its responsibilities. With the support of the Group Chief Executive and President and senior 
management,  Mr.  Tse  seeks  to  ensure  that  all  Directors  are  properly  briefed  and  receive  adequate  and  reliable 
information in a timely manner.

115

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION 
Mr. Lee Yuan Siong, Group Chief Executive and President of the Company, reports to the Board and is responsible 
for the overall leadership, strategic and executive management and profit performance of the Group, including all 
operations and administration. Mr. Lee attends Board meetings as the sole Executive Director and, in his capacity 
as Group Chief Executive and President, ensures that the Board is updated at least monthly in respect of material 
aspects of the Company’s performance. Mr. Lee discharges his responsibilities within the framework of the Company’s 
policies, reserved powers and routine reporting requirements and is advised and assisted by the senior management 
of the Group.

The roles and responsibilities of the Board, the Chairman of the Board and the Group Chief Executive are set out in 
the Board Charter of the Company, which is available on the Company’s website. 

The Chairman of the Board, the Group Chief Executive and other Directors do not have any financial, business, family, 
or other relationships with each other.

INDUCTION AND ONGOING DEVELOPMENT
The Company provides each Director with personalised induction, training and development. On appointment, each 
Director receives a comprehensive and tailored induction covering, amongst other things, the role of the Board and 
its  key  committees,  group  structure,  governance  structure  and  the  duties  and  responsibilities  of  a  director  under 
applicable laws and regulations.

Directors receive detailed briefings on the Group’s principal businesses, the markets in which it operates and the 
overall  competitive  environment.  Other  areas  addressed  include  legal  and  compliance  issues  affecting  directors 
of  financial  services  companies,  the  Group’s  governance  arrangements,  the  principal  basis  of  accounting  for  the 
Group’s results, the internal audit and risk management functions, its investor relations programme and remuneration 
policies. In addition to being updated on the Group’s business, the Directors also receive regular updates on material 
developments to the Listing Rules and other applicable statutory requirements to ensure continuing compliance and 
appropriate oversight.

During  the  year  under  review,  the  Directors  had  visited  the  Group’s  Shanghai  operations  to  acquire  a  deeper 
understanding  of  its  latest  business  development  and  receive  market  updates  on  Mainland  China. The  Company 
also organised a Board Strategy Day and provided a number of trainings and briefings to the Directors on topics 
such  as  the  governance  of  climate-related  risks  and  opportunities,  international  tax  policies  updates  and  
healthcare management.

116

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTAll  Directors  are  encouraged  to  participate  in  continuous  professional  development  to  extend  and  refresh  their 
knowledge and skills, and are required to provide their training records to the Company. The training received by the 
Directors during the year under review is summarised as follows:

Name of Director

Independent Non-executive Chairman and 
Independent Non-executive Director

Mr. Edmund Sze-Wing TSE

Executive Director, Group Chief Executive 
and President 

Mr. LEE Yuan Siong

Independent Non-executive Directors 

Mr. Jack Chak-Kwong SO

Mr. Chung-Kong CHOW

Mr. John Barrie HARRISON

Mr. George Yong-Boon YEO

Professor Lawrence Juen-Yee LAU

Dr. Narongchai AKRASANEE

Mr. Cesar Velasquez PURISIMA

Ms. SUN Jie (Jane)

Ms. Mari Elka PANGESTU(1)

Mr. ONG Chong Tee(2)

Ms. Nor Shamsiah MOHD YUNUS(3)

Ms. Swee-Lian TEO(4)

Types of Training

Reading or attending briefings / 
seminars / conferences  
relevant to regulatory and 
governance updates 

Attending corporate events / 
executive briefings relevant to  
the Group’s business 

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

Notes:
(1)  Ms. Mari Elka Pangestu was appointed as an Independent Non-executive Director of the Company with effect from 1 July 2023. She obtained the legal 
advice from the Company’s legal advisor as regards the requirements under the Listing Rules that are appliable to her as a Director and the possible 
consequences of making a false declaration or giving false information to the Hong Kong Stock Exchange on 23 June 2023 and confirmed that she 
understood her obligations as a Director.

(2)  Mr. Ong Chong Tee was appointed as an Independent Non-executive Director of the Company with effect from 1 July 2023. He obtained the legal advice 
from  the  Company’s  legal  advisor  as  regards  the  requirements  under  the  Listing  Rules  that  are  appliable  to  him  as  a  Director  and  the  possible 
consequences of making a false declaration or giving false information to the Hong Kong Stock Exchange on 29 June 2023 and confirmed that he 
understood his obligations as a Director.

(3)  Ms. Nor Shamsiah Mohd Yunus was appointed as an Independent Non-executive Director of the Company with effect from 21 September 2023. She 
obtained the legal advice from the Company’s legal advisor as regards the requirements under the Listing Rules that are appliable to her as a Director 
and the possible consequences of making a false declaration or giving false information to the Hong Kong Stock Exchange on 19 September 2023 and 
confirmed that she understood her obligations as a Director.

(4)  Ms. Swee-Lian Teo retired as an Independent Non-executive Director of the Company with effect from 1 September 2023.

COMMITTEES OF THE BOARD

The Company’s corporate governance is implemented through a structured hierarchy, which includes the Board and 
four committees established by the Board, namely the Audit Committee, the Nomination Committee, the Remuneration 
Committee and the Risk Committee. The memberships and terms of reference of all Board committees are available 
on the websites of both Hong Kong Exchanges and Clearing Limited and the Company. In addition to the four Board 
committees, a number of management committees have been established including, amongst others, the Executive 
Committee, the Group Operational Risk Committee, the Group Financial Risk Committee and the ESG Committee.

117

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONAUDIT COMMITTEE
The  Audit  Committee  consists  of  six  members,  all  of  whom  are  Independent  Non-executive  Directors.  They  are  
Mr.  Purisima,  who  serves  as  chairman  of  the  Audit  Committee,  Mr.  Harrison,  Mr.  So,  Mr.  Yeo,  Dr.  Narongchai  and  
Ms. Sun. 

The Audit Committee is delegated with authority from the Board to oversee the Group’s financial reporting system, 
the internal control systems, the relationship with the external auditor of the Company, to review the Group’s financial 
information  and  its  preparation,  to  endorse  the  Group’s  financial  and  accounting  policies  and  practices  and  its 
whistleblowing programme, as well as to monitor the adequacy of resources for and effectiveness of the internal 
audit function.

The duties performed by the Audit Committee during the year under review included, but not limited to, the following:

•  Reviewing  the  draft  preliminary  announcement,  interim/annual  report,  consolidated  financial  statements  and 
supplementary embedded value information of the Company for each of the six months ended 30 June 2023 and 
the year ended 31 December 2023.

•  Reviewing the Company’s announcements which set out the new business highlights of the Group in the first and 

third quarters of 2023.

•  Approving the 2022 consolidated special purpose financial information of the Company for the year ended 31 
December 2022 as well as the six months ended 30 June 2022 prepared under the new IFRS 9 and IFRS 17.

•  Reviewing the Group’s internal control environment for each of the six months ended 30 June 2023 and the year 

ended 31 December 2023.

•  Engaging  an  external  consultant  to  perform  a  quality  assurance  and  annual  independent  survey  on  the 

performance of the Group’s internal audit function.

•  Reviewing the audit plan of the external auditor in relation to the 2023 consolidated financial statements and 

supplementary embedded value information of the Company.

•  Recommending  to  the  Board  the  re-appointment  of  the  external  auditor  for  the  2024  financial  year  and  the  

pre-approved audit fees, as well as other fees for audit-related, tax and other pre-approved services.

•  Monitoring the progress of the Group’s implementation of the processes to adopt the new IFRS 17.

•  Quarterly reviews on the developments in international tax regulations and significant uncertain tax matters of 

the Group.

•  Receiving  quarterly  updates  on  the  internal  audit  function,  fraud  and  whistleblowing  programme  report  and 

major litigations.

•  Regular reviews on the total fees paid to the Company’s external auditor in respect of audit, audit-related and 

non-audit services performed.

•  Reviewing the governance, risk and compliance environment of selected business units.

•  Receiving quarterly updates on major regulatory developments relevant to the Group.

The Audit Committee also provided oversight for and management of the relationship with the Group’s external auditor, 
including reviewing and monitoring the external auditor’s independence and objectivity, and the effectiveness of the 
audit process in accordance with applicable standards.

The Audit Committee held eight meetings during the year ended 31 December 2023. The attendance records of the 
Audit Committee members are set out on page 115 of this Annual Report.

118

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTNOMINATION COMMITTEE
The  Nomination  Committee  consists  of  twelve  members,  including  the  Independent  Non-executive  Chairman,  
Mr. Tse, who serves as chairman of the Nomination Committee, and the remaining eleven Independent Non-executive 
Directors, Mr. So, Mr. Chow, Mr. Harrison, Mr. Yeo, Professor Lau, Dr. Narongchai, Mr. Purisima, Ms. Sun, Ms. Pangestu, 
Mr. Ong and Ms. Mohd Yunus. Ms. Pangestu and Mr. Ong were appointed as members of the Nomination Committee 
with effect from 1 July 2023. Ms. Mohd Yunus was appointed as a member of the Nomination Committee with effect 
from 21 September 2023. The Nomination Committee is delegated with authority from the Board to review the Board’s 
composition  and  diversity,  formulate  and  implement  the  Directors’  Nomination  Policy,  oversee  the  identification  
and assessment of potential candidates for directorship and make recommendations to the Board on the appointment/
re-appointment of Directors and members of the Board committees. It also provides oversight and direction in respect 
of the succession planning for directors and assesses the independence of the Independent Non-executive Directors 
annually ensuring independent views and input are available to the Board.

The Nomination Committee held one meeting during the year ended 31 December 2023. The attendance records 
of  the  Nomination  Committee  members  are  set  out  on  page  115  of  this Annual  Report. The  duties  performed  by 
the Nomination Committee during the year under review included reviewing the structure, size and composition of 
the Board, with due regard to the skills, knowledge, experience and diversity of background and experience of its 
members; assessing the independence of the Independent Non-executive Directors and making recommendations 
to the Board on proposals for the re-election of Directors at the 2023 AGM.

To ensure ongoing transparency in respect of its deliberations, the Directors’ Nomination Policy was adopted by the 
Board in 2019 and revised in 2022 upon the recommendation of the Nomination Committee.

A summary of the Directors’ Nomination Policy is set out below:

• 

In assessing  the suitability of a candidate proposed for appointment, election or  re-election as a Director, the 
Nomination Committee shall consider the candidate on the basis of the selection criteria set out in the Directors’ 
Nomination  Policy,  which  includes,  amongst  other  things,  whether  his/her  skills,  knowledge,  experience  and 
background can complement and enhance those of the existing Board members with due regard to the benefits 
of  diversity  as  set  out  in  the  Board  Diversity  Policy;  his/her  character,  reputation,  integrity  and  standard  of 
competence; and the ability to devote sufficient time to discharge his/her duties as a Director. For any candidate 
proposed  for  nomination  as  an  Independent  Non-executive  Director,  the  satisfaction  of  the  independence 
requirement under Rule 3.13 of the Listing Rules is also required.

•  For  appointment  or  election  of  a  new  Director,  the  Nomination  Committee  shall  take  the  lead  in  identifying 
qualified candidates. It may consider referrals from existing Directors, and use external advisers to facilitate the 
search based on selection criteria set out in the Directors’ Nomination Policy. Shareholders may also propose a 
person for election as a Director at a general meeting, with the relevant procedures therefor set out on the website 
of  the  Company.  The  Nomination  Committee  shall  evaluate  the  suitability  of  a  candidate  through  interviews, 
background checks, third party reference checks, and/or any process as it deems necessary and appropriate.

•  For re-election of a Director, the Nomination Committee will review the prior contributions of the Director, and 
determine whether he/she continues to meet the selection criteria set out in the Directors’ Nomination Policy. In 
particular, in recommending the re-election of a retiring Independent Non-executive Director who has served on 
the Board for more than nine years, the Nomination Committee shall take into consideration all relevant factors in 
assessing their continuing independence.

119

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONFurthermore,  the  Board  Diversity  Policy  (first  adopted  by  the  Board  in  2013  and  revised  in  2021)  ensures  
consideration of diversity in the Board’s composition across all measures, including in relation to race, gender, religion 
and  national  origin,  as  well  as  diversity  of  experience  from  both  the  private  and  public  sectors.  While  the  Policy 
does not enumerate specific targets across any specific aspect of diversity, the depth and diversity of experience 
represented on the Board, including experience in all of the Group’s major markets as well as a broad base of public 
sector and private company experience, allows the Board to bring a diversity of perspectives to the governance of the 
Group and its operations. The Board will review the implementation and effectiveness of the Board Diversity Policy 
on an annual basis.

A summary of the Board Diversity Policy is set out below:

•  The  Company  understands  that  a  Board  composed  of  appropriately  qualified  members  with  a  broad  range  of 
relevant experience, in addition to diversity in thought and background, is essential to the effective governance of 
its business and ensuring long-term sustainable growth;

•  The Company remains committed to non-discrimination in all aspects of its business, including the appointment 
of Board members. Consideration and selection of candidates for appointment to the Board will be based on merit 
which shall include a review of the candidate’s integrity, experience, educational background, industry or related 
experience and more general experience;

•  Within that overriding emphasis on merit, the Nomination Committee shall seek to address Board vacancies by 
actively considering candidates who bring a diversity of background and opinion from amongst those candidates 
with the appropriate background and industry or related expertise and experience. The Nomination Committee’s 
considerations shall include achieving an appropriate level of diversity having regard to factors such as gender, 
age, ethnicity, nationality, cultural and educational background;

•  The Nomination Committee will (a) in reviewing Board composition, consider the benefits of all aspects of diversity 
including, but not limited to, those described above, in order to maintain an appropriate range and balance of 
skills, experience, knowledge and character on the Board; and (b) as part of the performance evaluation of the 
Board, consider the balance of skills, experience, knowledge and independence of the Board;

•  As  part  of  the  Nomination  Committee’s  annual  review  of  the  structure,  size  and  composition  of  the  Board,  
the  Nomination  Committee  will  expressly  consider  and  include  commentary  to  the  Board  on  the  Board’s  
diversity; and

•  The measurable objectives on board diversity under the Board Diversity Policy include (a) to select candidates for 
nomination as a Director based on the Directors’ Nomination Policy with due regard to the diversity perspectives 
set  out  in  the  policy;  (b)  to  maintain  the  Board  with  a  majority  of  independent  non-executive  directors;  and  
(c) to ensure that the Board be made up of members with diverse backgrounds and experience, including diversity 
of  nationality,  ethnicity  and  gender,  with  such  members  demonstrating  appropriate  knowledge,  experience  
and understanding of the markets in which the Company operates its business. All of the measurable objectives 
have been achieved for each new appointment to the Board.

The Group strives to create an inclusive workplace and is proud to be an employer of choice for women. The Group is 
committed to achieving a gender-balanced workforce with at least 40 per cent female representation overall as well 
as a target of at least 40 per cent women in its senior leadership positions. To continue building the Group’s pipeline 
of female leaders, a target of at least 45 per cent female participation in its leadership programmes by the end of 
2026 has also been mandated. Further details on the progress for workforce diversity in 2023 are disclosed in the 
Company’s 2023 ESG Report.

120

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTREMUNERATION COMMITTEE
The Remuneration Committee consists of four members, all of whom are Independent Non-executive Directors. They 
are Mr. Yeo, who serves as chairman of the Remuneration Committee, Mr. Tse, Mr. So and Ms. Sun. 

The  Remuneration  Committee  is  responsible  for,  amongst  other  things,  establishing  and  overseeing  the  
implementation  of  the  Group’s  remuneration  policies,  overseeing  and  approving  the  Company’s  equity-based 
remuneration plans, and determining specific remuneration for the executive director, senior management and other 
personnel of the Company.

The Remuneration Committee held five meetings during the year ended 31 December 2023. The attendance records 
of the Remuneration Committee members are set out on page 115 of this Annual Report. Details of the role of the 
Remuneration Committee, and the key activities performed by the Remuneration Committee during the year under 
review have been set out in the Remuneration Report, which forms part of this Corporate Governance Report.

RISK COMMITTEE
The  Risk  Committee  consists  of  six  members,  five  of  whom  are  Independent  Non-executive  Directors,  including  
Mr.  Chow,  who  serves  as  chairman  of  the  Risk  Committee,  Mr.  Harrison,  Professor  Lau,  Mr.  Purisima,  Mr. Tse  and  
Mr. Lee, the sole Executive Director of the Company. Mr. Chow was appointed as the chairman of the Risk Committee, 
in place of Ms. Teo, with effect from 1 September 2023.

The Risk Committee is delegated with authority from the Board to, amongst other things, determine the Group’s risk 
appetite, including the risk appetite statement, risk principles and risk tolerances, oversee and review the adequacy 
and  effectiveness  of  the  Risk  Management  Framework  (RMF)  of  the  Group,  ensure  that  the  material  risks  facing 
the Group have been identified and that the risk profile adequately represents any significant issues relating to the 
Group’s control environment with mitigating actions put in place, and to advise the Board on the risk management 
strategy and major risk-related issues of the Group. It also reviews the Group’s risk management-related policies and 
the risk-related disclosures in the publications of the Company.

The duties performed by the Risk Committee during the year under review included:

•  Quarterly reviews on the Group’s risk management and compliance activities for the period, including its financial 

and operational risk profiles, which set out the solvency positions, risk appetite and other metrics.

•  Receiving quarterly regulatory development updates and assessing management actions.

•  Reviewing  and  making  recommendations  to  the  Board  to  approve  the  supervisory  reports  to  be  submitted  to 
the Hong Kong Insurance Authority during the year, including those relate to the Group’s own risk and solvency 
assessment, capital adequacy, recovery plan, liquidity risk management, internal economic capital assessment 
methodology and results.

•  Approving the revised risk appetite framework of the Group.

•  Approving the Group’s policyholder dividend declaration policy, which governs the dividend and bonus distribution 

of participating business offered by the business units of the Group.

•  Approving  the  Group’s  information  technology  policy,  which  defines  the  governing  principles  and  guidelines 
for  the  use  of  information  technology  across  the  Group,  covering  all  aspects  of  information  technology  
delivery domains.

121

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION•  Annual review of the information security landscape within the Group and its information security incidents.

•  Reviewing the Group’s market risk management framework.

•  Assessing the adequacy and effectiveness of the risk management framework of the Group for the year ended  

31 December 2023.

•  Reviewing the risk disclosures in the “Risk Management” section of the Company’s 2023 Annual Report.

•  Annual review of the Remuneration Committee’s report on the Group’s compensation and benefits arrangements 
to ensure that incentives are provided to executives consistent with the interests of the Group’s stakeholders that 
do not encourage excessive or inappropriate risk taking by them.

Details of how the Risk Committee reviews the effectiveness of the risk management and internal control systems of 
the Group are set out in the Risk Management and Internal Control section of this report.

The Risk Committee held four meetings during the year ended 31 December 2023. The attendance records of the 
Risk Committee members are set out on page 115 of this Annual Report.

EXTERNAL AUDITOR
The external auditor of the Company is PricewaterhouseCoopers. The Audit Committee is responsible for making 
recommendations to the Board on the external auditor’s appointment, re-appointment and removal, which are subject 
to approval by the Board and by the Shareholders at a general meeting of the Company. In assessing the external 
auditor, the Audit Committee will take into account relevant experience, performance, objectivity and independence 
of the external auditor. The Board has adopted policies on nomination and appointment of and services performed by 
the external auditor to enhance related governance practices. 

The Audit Committee also reviews the non-audit services provided by the external auditor and its remuneration on 
a regular basis. For the year ended 31 December 2023, the total estimated remuneration payable by the Group to 
PricewaterhouseCoopers was US$32.7 million (2022: US$36.8 million), an analysis of which is set out below:

US$ millions

Audit services

Non-audit services, including:

Audit-related services(1)

Tax services

Other services

Total

2023

27.0

4.9

0.7

0.1

32.7

2022

22.7

13.7

0.3

0.1

36.8

Note:
(1)  Audit-related services are assurance and related services that are reasonably related to the performance of the audit or review of the Group’s financial 
statements. They include, amongst others, due diligence services pertaining to potential business acquisitions (excluding valuation services); services 
related  to  implementation  of  new  accounting  and  financial  reporting  guidance  from  regulatory  authorities;  and  agreed-upon  or  expanded  audit 
procedures related to compliance with financial, accounting or regulatory reporting matters.

122

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTACCOUNTABILITY AND AUDIT

FINANCIAL REPORTING
The  annual  results  of  the  Company  and  other  financial  information  were  published  in  accordance  with  the 
requirements of the Listing Rules and other applicable regulations and industry best practice. When preparing the 
Company’s financial reports, the Board endeavours to present this information in a comprehensible, informative and 
user-friendly manner.

The Directors acknowledge their responsibility for preparing the Company’s consolidated financial statements and 
ensuring that the preparation of the Company’s consolidated financial statements is in accordance with the relevant 
requirements and applicable standards.

The  statement  of  the  Company’s  auditor  concerning  its  reporting  responsibilities  on  the  Company’s  consolidated 
financial statements is set out in the Independent Auditor’s Report on pages 149 to 155 of this Annual Report.

RISK MANAGEMENT AND INTERNAL CONTROL
The  Board,  assisted  by  its  committees,  is  responsible  for  overseeing  the  Group’s  risk  management  and  internal 
control systems on an ongoing basis. The Board reviews the effectiveness of risk management and internal control 
systems on an annual basis.

The  Group’s  RMF  does  not  seek  to  eliminate  all  risks  but  rather  to  identify,  understand  and  manage  them  within 
acceptable limits in order to support the sustainability of the business and the creation of long-term value in alignment 
with the Group’s culture and strategy, and can only provide reasonable and not absolute assurance against material 
misstatement or loss. The main features and other information on the RMF and the process used to identify, evaluate 
and manage significant risks are set out in the Risk Management section of this Annual Report.

The Group has an internal audit function (Internal Audit). The key features of the Group’s internal control system 
include independent reviews and testing of internal controls, taking a risk-based approach and developing an annual 
audit plan presented to the Audit Committee. Reports of significant audit findings are prepared and communicated 
to management and the Audit Committee and where control weaknesses or defects are identified, recommendations 
are provided to resolve them. This includes issues formally identified from internal audits, forensic investigations, 
regulatory reports and special projects. Management is responsible for the design, implementation and evaluation of 
the internal control system, including ongoing mitigation, across the business and processes.

The Board has, through the Risk Committee and the Audit Committee, reviewed the adequacy and effectiveness of the 
Group’s risk management and internal control systems (covering all material controls such as financial, operational 
and compliance controls), including:

• 

the adequacy of resources, staff qualifications and experience, training programmes and the budget of the Group’s 
accounting, internal audit, financial reporting functions, as well as those relating to the Group’s ESG performance 
and reporting;

•  areas of risk identified by management as well as the quality and scope of management’s ongoing monitoring of 

risks and the risk management system;

• 

the changes in the nature and extent of significant risks (including ESG risks) since the previous review and the 
Group’s ability to respond to changes in the external environment and its business;

123

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION• 

• 

• 

• 

• 

the quality and scope of the internal control system implemented by management and the work and effectiveness 
of Internal Audit as well as any significant risks reported by Internal Audit;

the extent and frequency of communication of monitoring results to the Board and its committees, to enable the 
assessment of the effectiveness of the Group’s risk management and internal control systems;

the incidence of any significant control failings or weaknesses that have been identified during the year under 
review and the extent to which they have resulted in a material impact on the Group’s financial performance or 
condition;

the effectiveness of the Group’s processes in relation to financial reporting and regulatory compliance;

the scope of work performed by both internal and external auditors and any significant issues arising from internal 
and external audit reports; and

• 

the results of management’s control self-assessment exercises.

The annual review of the Group’s risk management and internal control systems was conducted by an internal risk 
management,  compliance  and  internal  controls  framework  certification  process  performed  by  management  (at 
both the Company’s and subsidiaries’ levels) and the Risk and Compliance function, supported by the Internal Audit 
function which confirmed the adequacy and effectiveness of internal control environment.

Management has confirmed to the Board that the Group’s risk management and internal control systems are adequate 
and effective. Based on the review result and management’s confirmation, the Board considered the Group’s risk 
management and internal control systems to be adequate and effective for the year ended 31 December 2023.

The AIA Group Compliance Policy governs the Group’s compliance in areas such as whistleblowing, anti-corruption 
and anti-bribery, anti-fraud, as well as anti-money laundering and counter-financing of terrorism.

INSIDE INFORMATION
The Company has implemented proper procedures and internal controls for the handling and dissemination of inside 
information:

•  The Company has established the Disclosure of Inside Information Policy to ensure that all current and prospective 
investors of the Company, market participants and the public are provided with appropriate information relating 
to the Group in a timely and simultaneous manner. The policy has been communicated to all relevant staff and 
related training has also been provided to them; and

•  A written communications protocol has also been established to implement a control process within the Group 
for the management of communications with various internal and external stakeholders. Such protocol identifies 
a list of spokespersons who are authorised to provide information about the Group to the relevant stakeholders. 
The Company’s Code of Conduct further contains a strict prohibition on the unauthorised use of confidential or 
non-public information.

124

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTCOMPANY SECRETARY

All the Directors have access to the advice and services of the Company Secretary at any time in respect of their 
duties and the effective operation of the Board and Board committees. The Company Secretary advises the Board on 
all corporate governance matters; facilitates the induction and professional development of Directors; and ensures 
appropriate information flows and communications within the Board and its committees, and between management 
and the Non-executive Directors. The Company Secretary also plays an important role in ensuring that Board and 
Board committee policies and procedures are followed and the Board’s obligations to Shareholders pursuant to the 
Listing Rules are discharged. During the year under review, the Company Secretary undertook at least 15 hours of 
relevant continuing professional education.

ENGAGEMENT WITH SHAREHOLDERS

The Board recognises the importance of maintaining an ongoing dialogue with the Shareholders and does so through 
general meetings, press releases, announcements and corporate communications such as the annual report, interim 
report and circulars. The Board is committed to the timely disclosure of information. The latest information regarding 
the  Group’s  activities,  announcements,  results  presentations,  webcasts  and  corporate  communications  is  made 
available on the Company’s website at www.aia.com in a timely manner. The key dates for Shareholders are set out 
on page 356 of this Annual Report.

The Investor Relations function oversees the Company’s engagement with investors. The institutional Shareholder 
base is geographically diversified and the Company is also extensively covered by research analysts from a wide 
range  of  broker  houses.  An  active  and  open  dialogue  with  institutional  investors  is  maintained  through  regular 
investor interactions, including meetings, investment conferences and roadshows. Investors’ feedback and analysts’ 
reports on the Company are circulated to the Board and the Executive Committee on a regular and systematic basis 
to promote an understanding of external views on the Company’s performance.

The Board has adopted a Shareholders’ Communication Policy which is reviewed on an annual basis to ensure its 
effectiveness. The  Shareholders’  Communication  Policy  sets  out,  amongst  other  things,  the  Company’s  means  of 
communication with the Shareholders with the aim of ensuring that both individual and institutional Shareholders 
are given timely access to accurate, clear and balanced information to enable them to exercise their rights in an 
informed manner and to engage actively with the Company. It also sets out the Company’s contact details to enable 
Shareholders to provide their comments or direct their questions to the Company. During the year ended 31 December 
2023, the Board has reviewed the implementation of the Shareholders’ Communication Policy. Having considered 
the active engagement by the Company with the Shareholders via the different means in accordance with the Policy, 
the  Board  is  satisfied  that  the  Shareholders’  Communication  Policy  continues  to  be  effective.  The  Shareholders’ 
Communication Policy is available on the Company’s website at www.aia.com.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION2023 ANNUAL GENERAL MEETING
The 2023 AGM was held on 18 May 2023. Except Mr. So, the Chairman and all other members of the Board at that 
time, together with the Group’s senior management and external auditor, attended the 2023 AGM in person. The poll 
voting results are available on the websites of both the Company and Hong Kong Exchanges and Clearing Limited. 
The matters resolved at the 2023 AGM are summarised below:

•  Receipt of the audited consolidated financial statements of the Company, the Report of the Directors and the 

Independent Auditor’s Report for the year ended 31 December 2022;

•  Declaration of a final dividend of 113.40 Hong Kong cents per share for the year ended 31 December 2022;

•  By  way  of  separate  ordinary  resolutions,  the  re-election  of  Mr. Tse,  Mr.  So  and  Professor  Lau  as  Independent  

Non-executive Directors of the Company;

•  Re-appointment of PricewaterhouseCoopers as auditor of the Company until the conclusion of the next annual 

general meeting and authorising the Board to fix its remuneration;

•  General mandate to the Directors to cause the Company to issue additional Shares, not exceeding 10 per cent 
of the aggregate number of Shares in issue on the date of the 2023 AGM, and the discount for any Shares to be 
issued not exceeding 10 per cent to the benchmarked price; 

•  General mandate to the Directors to cause the Company to buy back Shares, not exceeding 10 per cent of the 

aggregate number of Shares in issue on the date of the 2023 AGM; 

•  Adjustment of the limit of the annual sum of the Directors’ fees to US$3,800,000; and

•  By  way  of  separate  ordinary  resolutions,  amendments  to  the  share  option  scheme,  the  restricted  share  unit 

scheme, the employee share purchase plan and the agency share purchase plan of the Company.

The forthcoming annual general meeting of the Company will be held on Friday, 24 May 2024. Further details will be 
set out in the Company’s circular to be issued to the Shareholders for the AGM.

SHAREHOLDERS’ RIGHTS

GENERAL MEETING
Shareholder(s) representing at least 5 per cent of the total voting rights of all the Shareholders having a right to 
vote at general meetings, may request to call a general meeting. If such request is made, a general meeting must be 
called. Such request, either in hard copy form or in electronic form and being authenticated by the person or persons 
making it, must be deposited at the registered office of the Company at 35/F, AIA Central, No. 1 Connaught Road 
Central, Hong Kong or sent by email to ir@aia.com for the attention of the Company Secretary. Shareholder(s) should 
make reference to the provisions under Sections 566 to 568 of the Hong Kong Companies Ordinance for calling a 
general meeting.

MOVING A RESOLUTION AT AN ANNUAL GENERAL MEETING
Shareholder(s) may request the Company to give notice of a resolution and move such resolution at an annual general 
meeting. Such notice of resolution must be given by the Company if it has received such request from:

(a) Shareholder(s) representing at least 2.5 per cent of the total voting rights of all the Shareholders who have a right 

to vote on the resolution at the annual general meeting to which the request relates; or

(b) at least 50 Shareholders who have a right to vote on the resolution at the annual general meeting to which the 

request relates.

126

AIA GROUP LIMITEDCORPORATE GOVERNANCECORPORATE GOVERNANCE REPORTSuch a request must identify the resolution of which notice is to be given, be either in hard copy form or in electronic 
form and be authenticated by the person or persons making it, and be received by the Company not later than six 
weeks before the annual general meeting to which the request relates or, if later, the time at which notice is given 
of that meeting. The request must be deposited at the registered office of the Company at 35/F, AIA Central, No. 1 
Connaught  Road  Central,  Hong  Kong  or  sent  by  email  to  ir@aia.com  for  the  attention  of  the  Company  Secretary. 
Shareholder(s)  should  make  reference  to  Sections  615  and  616  of  the  Hong  Kong  Companies  Ordinance  for  the 
relevant procedures to move a resolution at an annual general meeting.

PROPOSING A PERSON FOR ELECTION AS A DIRECTOR
Shareholders  can  propose  a  person  (other  than  a  retiring  Director  himself/herself)  for  election  as  a  Director  at  a 
general meeting of the Company. Relevant procedures are available on the Company’s website at www.aia.com.

CONSTITUTIONAL DOCUMENTS

The Company’s Articles of Association (in both English and Chinese) is available on the websites of both the Company 
and Hong Kong Exchanges and Clearing Limited. During the year under review, there has been no change to the 
Articles of Association of the Company.

By Order of the Board

Nicole Pao
Company Secretary
14 March 2024

127

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONREMUNERATION REPORT

STATEMENT OF THE CHAIRMAN OF THE REMUNERATION COMMITTEE

On behalf of the Remuneration Committee, I am pleased  
to present the Report on Remuneration for Directors  
and Key Management Personnel for the year ended  
31 December 2023.

During  the  year,  the  Remuneration  Committee  continued  its  work  to  assure  that  AIA’s  remuneration  framework 
supports  the  Group’s  ambitions  whilst  taking  into  account  key  stakeholders’  interests  and  market  developments, 
AIA’s risk management framework as well as the applicable regulatory landscape. 

As such, the Remuneration Committee continues to focus that the remuneration approach and its application strive for 
a balance between rewarding for impact and behaviours demonstrated and positioning compensation competitively 
to attract, motivate and retain our talents. 

With changes to the Listing Rules relating to share schemes that came into effect, the Group’s share schemes were 
reviewed and amendments were adopted to ensure compliance with the new requirements whilst continuing to be 
aligned with stakeholders’ interests. The amended scheme rules were approved by the Company’s shareholders at 
the 2023 annual general meeting. 

In 2023, the Remuneration Committee conducted an in-depth review of the Group’s incentive plans to ensure that 
they are fit for the future to support the Group in achieving its ambitions and maintaining its market competitiveness, 
and  continue  to  align  with  investors  and  shareholders’  interests.  Enhancements  to  the  design  of  the  long-term 
incentive plan are effective from 2024 and will support the Group in attracting, motivating and retaining the best 
talents to drive AIA’s strategy and its unique proposition. The review was supported by the Remuneration Committee’s 
independent external advisor, considering market and regulatory developments. Further information is included in 
the “Looking Ahead” section of the Remuneration Report.

The  overall  remuneration  framework  for  senior  executives  and  employees  remains  unchanged  in  2023  and  will 
continue to apply in 2024 focusing on encouraging behaviours, which create impact and sustainable value for all our 
stakeholders in alignment with our risk management framework. 

The  emphasis  of  a  balanced  approach  between  risks  and  rewards,  providing  for  competitive  remuneration  with 
robust safeguards in place continues to be our key focus to attract, motivate and retain the talents required to deliver 
on the Group’s strategy.

The Remuneration Committee continues to monitor the Group’s remuneration framework and is confident that the 
remuneration framework continues to support the Group’s value proposition and prospective strategies. 

George Yong-Boon Yeo
Chairman, Remuneration Committee 
14 March 2024

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AIA GROUP LIMITEDCORPORATE GOVERNANCEREMUNERATION GOVERNANCE

ROLE OF THE REMUNERATION COMMITTEE
The Remuneration Committee is responsible for establishing and overseeing the implementation of the Group’s overall 
remuneration policies, overseeing and approving the Company’s equity-based remuneration plans, and determining 
specific remuneration for all directors, the Group Chief Executive and President, Key Management Personnel (the 
members of the Group Executive Committee who, by the nature and accountabilities of their respective positions, 
participate directly in the development, implementation, monitoring and reporting of the overall business strategy of 
the Group) and the Key Persons in Control Functions. 

As  part  of  its  duties,  the  Remuneration  Committee  is  responsible  for  establishing  a  formal  and  transparent 
procedure in developing and approving such remuneration. In making its determinations and recommendations, the 
Remuneration Committee considers various factors such as the responsibilities of the Group Chief Executive and 
President and Key Management Personnel, the remuneration paid by comparable companies, remuneration levels 
within the Group and AIA’s risk management framework.

The Remuneration Committee is responsible for reviewing and assessing the remuneration framework and relevant 
policies to ensure that they align with the strategy and the interests of the Company’s stakeholders. Working closely 
with other relevant Committees, such as the Risk Committee, the impact of the remuneration framework and relevant 
remuneration policies is assessed to ensure that excessive risk taking is not encouraged. 

The Remuneration Committee also oversees the design and operation of the Company’s equity-linked and other Group 
incentive schemes, recommending equity-based employee grants for approval by the Board as well as reviewing and, 
where appropriate, amending the terms of the schemes.

The Remuneration Committee is authorised by the Board to discharge its duties as outlined in its Terms of Reference. 
It is also authorised to seek any remuneration information it requires from the Group Chief Executive and President 
and/or Key Management Personnel and may obtain external independent professional advice as it deems necessary.

The full Terms of Reference for the Remuneration Committee can be accessed at www.aia.com.

MEMBERS AND MEETINGS
As of 31 December 2023, the Remuneration Committee consisted of four independent non-executive directors, being 
Mr. George Yong-Boon Yeo, who is the Chairman of the Remuneration Committee, Mr. Edmund Sze-Wing Tse, Mr. Jack 
Chak-Kwong So and Ms. Sun Jie (Jane). 

The Remuneration Committee held five meetings during the year ended 31 December 2023. The attendance records 
of the Remuneration Committee members are set out on page 115 of this Annual Report.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONKEY ACTIVITIES OF THE REMUNERATION COMMITTEE
The Remuneration Committee performed the following key activities in 2023.

Area

Summary of activities

Remuneration decisions for 
the Group Chief Executive 
and President and Key 
Management Personnel

Design and operation  
of the Group’s  
incentive schemes

Remuneration governance 
and disclosure

•  Reviewed and approved the 2023 remuneration for the Group Chief Executive and 

President and Key Management Personnel

•  Recommended the 2023 long-term incentive grant for the 2023 to 2025 performance 
period for the Group Chief Executive and President for approval by the Independent 
Non-executive Directors

•  Reviewed and approved terms and conditions including remuneration arrangements 

for the Group Chief Healthcare Officer

•  Reviewed the executive benchmarking results ahead of the 2023/24 annual  

review cycle

•  Reviewed the achievement of relevant performance levels and approved the 2022 

short-term incentive plan awards for the Group Chief Executive and President and the 
Key Management Personnel, and the vesting of the 2020 long-term incentive grants 
for all plan participants including the Group Chief Executive and President and the 
Key Management Personnel

•  Reviewed and approved the 2023 long-term incentive grants for the 2023 to 2025 

performance period

•  Reviewed and approved the performance measures and targets for the 2024  

short-term incentive plan, and the 2024 long-term incentive plan for the 2024 to 2026 
performance period

•  Reviewed and approved the four amended share scheme / plan rules, subsequently 
approved by the Board and the Shareholders at the 2023 Annual General Meeting

•  Reviewed and approved the incentive plan design adjustments to be future fit

•  Reviewed and approved the 2022 Remuneration Report

•  Reviewed and assessed the Group’s remuneration framework to ensure alignment 

with stakeholders’ interests, including appropriate safeguards, and provided the Risk 
Committee with a report of this review

•  Reviewed the regulatory and corporate governance environment impacting executive 
remuneration practices and governance in the Group’s key markets, including Hong 
Kong and Mainland China 

•  Reviewed the emerging remuneration trends for AIA’s international insurance peer 
companies and for the Asia Pacific and other regions, especially with respect to 
Environmental, Social and Governance (ESG)

In conducting its business, the Remuneration Committee is advised by an independent external advisor appointed 
by the Remuneration Committee, who provides independent advice for any remuneration topics requested by the 
Remuneration  Committee,  including  reviewing  the  remuneration  framework  and  executive  remuneration  terms  
and arrangements.

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AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCEREMUNERATION AND RISK
The Remuneration Committee regularly reviews, and as necessary, amends the remuneration framework and oversees 
its implementation in view of effective risk management, and regulatory requirements of relevant jurisdictions. 

A report of the remuneration and risk matters is provided annually by the Remuneration Committee and shared with 
the Risk Committee. This report contains an assessment of AIA’s remuneration framework including the incentive 
framework, remuneration governance practices, and the key topics discussed and approved by the Remuneration 
Committee  over  the  course  of  the  year.  This  ensures  a  robust  dialogue  concerning  risk  issues  between  the  two 
Committees. The Group Risk Management function evaluated the 2023 remuneration framework and concluded that 
it does not encourage inappropriate risk taking behaviours.

Control functions are actively involved in monitoring the operational implementation of AIA’s policies and practices 
and  ensuring  compliance  across  the  Group.  If  applicable,  relevant  control  functions  are  consulted  in  reviewing 
remuneration  design  elements  and  in  defining  remuneration  policies  and  rules,  in  order  to  ensure  that  the 
remuneration framework complies with legal and regulatory requirements across the Group and does not encourage 
excessive risk taking behaviours.

When reviewing the incentive plans’ design for 2024, the control functions were engaged to ensure that any plan 
design enhancements are compliant with relevant rules and regulations and are assessed in respect to AIA’s risk 
management framework.

AIA’s remuneration framework contains multiple design and policy safeguards to adhere to prudent risk taking and 
to discourage excessive risk taking behaviours. 

These safeguards include guidelines on employment and remuneration terms and conditions for the most senior 
positions including a consistent, centrally managed framework for contractual agreements and a robust remuneration 
benchmarking approach conducted by an independent external advisor. Other safeguards include clear incentive 
funding  and  vesting  framework  aligned  with  Board  approved  performance  targets,  short-term  incentive  awards 
and  long-term  incentive  vesting  levels  approved  by  the  Remuneration  Committee  with  target  and  maximum  pay 
opportunities aligned with market practices, malus and clawback mechanism as part of the incentive framework and 
share ownership guidelines for the Group Chief Executive and President. 

In  addition,  a  robust  Group-wide  performance  management  framework  is  applied,  assessing  employees’  and 
executives’ contributions and behaviours based on individual goals established at the beginning of the year. This 
ensures that reward outcomes reflect both results achieved and behaviours demonstrated balancing the financial 
and non-financial aspects.

Senior  control  function  employees’  short-term  incentive  awards  are  fully  aligned  to  Group  Office  results  to  avoid 
potential conflict of interests and to ensure their independence.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONREMUNERATION FRAMEWORK

REMUNERATION POLICY
AIA is committed to responsible remuneration practices to attract, motivate and retain employees at all levels across 
the Group. Our remuneration programmes aim to reward all individuals competitively and fairly, irrespective of gender, 
ethnicity, age, disability or other non-performance related factors, based on principles of impact and contribution 
balanced against sound risk management. 

AIA’s  performance  and  rewards  approach  supports  the  achievement  of  AIA’s  business  strategy,  which  includes 
rewarding  for  the  achievement  of  strategic  objectives  by  taking  into  consideration  the  Group’s  capital  position 
and  long-term  performance  whilst  not  inducing  excessive  risk  taking  behaviours  or  violation  of  applicable  laws, 
guidelines or regulations.

Our  remuneration  policy  serves  to  support  the  above  objectives  through  appropriate  governance,  design, 
implementation  and  monitoring  of  AIA’s  remuneration  and  risk  management  framework.  This  framework  applies 
across the Group and is implemented consistently across our business units, subject to local rules and regulations as 
necessary and appropriate for the Group. 

TOTAL REMUNERATION AND REMUNERATION ELEMENTS 
At AIA, total remuneration is reviewed holistically and is determined by taking into consideration scope and complexity 
of the role, professional experience, market competitiveness, internal relativities, compliance with relevant legal and 
regulatory requirements and other factors. 

For Key Management Personnel, the Remuneration Committee reviews total remuneration annually, including base 
salaries,  short-term  and  long-term  incentive  opportunities,  against  AIA’s  international  insurance  peers  and  wider 
market levels, and approves remuneration including the individual short-term incentive awards. 

The table below summarises the Company’s remuneration elements and their application to the Group Chief Executive 
and President and Key Management Personnel for the year ended 31 December 2023.

Element

Base salary

This is the fixed portion 
provided as a cash  
element of remuneration

Short-term incentives

These are delivered in the  
form of a discretionary, 
performance-based cash  
award to incentivise and  
reward the achievement 
of business objectives and 
individual contributions  
and behaviours

Basis of determination

Notes on practices

Base salary is determined with 
reference to the scope and complexity 
of the role, geographical location, 
and relevant professional experience, 
whilst also considering market 
competitiveness and internal  
relativities. 

Short-term incentives are discretionary 
and recognise both business and 
individual performance, taking 
into consideration an individual’s 
contributions and behaviours.

Short-term incentive target 
opportunities are determined with 
reference to the individual’s roles 
and responsibilities and the market 
competitiveness of variable and  
total remuneration.

Base salary increases, where 
applicable, generally take effect from 
1 March.

The fixed portion of remuneration 
should be set appropriately to not 
induce any excessive risk taking 
behaviour by leveraging the  
variable component.

Short-term incentive awards are based 
on the achievement of the Group’s  
pre-defined financial performance 
targets as well as an individual’s 
contributions and behaviours.  
As such, both financial and  
non-financial performance measures 
are taken into consideration.

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AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCEElement

Basis of determination

Notes on practices

Long-term incentives

These are delivered in the  
form of performance-vesting 
RSUs and time-vesting SOs 
generally vesting after a  
three-year vesting period to 
align with the Group’s strategy 
and long-term interests  
of shareholders

Benefits and allowances

These include benefits that 
may be required by regulations 
and/or in line with local market 
practices

Employee share purchase plan 
(ESPP)

This benefit provides employees 
with an investment  
opportunity with matching 
Share grants to facilitate and 
encourage long-term AIA share 
ownership

Long-term incentives are discretionary 
and are intended to align senior 
employees and key talents with the 
Group’s long-term strategic ambitions 
and shareholders’ interests, and 
to promote risk awareness whilst 
encouraging to operate in a  
sustainable manner.

For the Group Chief Executive and 
President and Key Management 
Personnel, long-term incentive  
grants are made in the form of 
performance-vesting RSUs and 
time-vesting SOs, with a significant 
portion of senior executives’ variable 
remuneration being deferred.

Participation is determined annually, 
and individual long-term incentive 
grants are determined with reference 
to the individual’s roles and 
responsibilities, performance and 
potential whilst considering market 
competitiveness of variable and total 
remuneration.

Benefits are designed to ensure market 
competitiveness of the overall rewards 
delivery and are fully compliant with 
local regulations.

Except where prohibited by local 
regulations, ESPP is open to all 
employees who have completed 
probation and is subject to a maximum 
contribution indicated as a percentage 
of base salary or the plan’s maximum 
dollar limit.

Long-term incentives generally vest 
after a three-year period and are 
settled in Shares, with performance-
vesting RSUs subject to pre-defined 
performance vesting requirements.

The Group Chief Executive and 
President and Key Management 
Personnel participate in retirement 
schemes and receive welfare related 
benefits, for example, medical and  
life insurance.

Participants receive matching Shares 
for Shares they have purchased, 
subject to an investment limit approved 
by the Remuneration Committee.

Matching Shares vest after three years.

Further details on the operation of our short-term and long-term incentives, along with the ESPP, are provided on the 
following pages.

VARIABLE REMUNERATION

Variable remuneration opportunities are designed to motivate employees to deliver on key short-term and long-term 
objectives  and  are  aligned  with  the  interests  of  the  stakeholders  of AIA,  including  those  of  customers,  long-term 
shareholders and employees. Depending on business and individual performance and behaviours, such incentives 
may result in award levels above or below target, reflecting superior performance and behaviours, and performance 
and behaviours below expectations, respectively.

AIA’s short-term and long-term incentive plans are described below.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSHORT-TERM INCENTIVE PLAN
Short-term  incentives  are  discretionary  and  incentivise  participants  for  the  achievement  of  annual  business 
objectives  linked  to  financial,  operational  and  individual  performance  over  the  relevant  financial  year.  Individual 
performance is measured based on the achievements of individual goals focusing on achievements and behaviours, 
including a balance of financial and non-financial measures. The short-term incentive plan is reviewed regularly to 
ensure its design, process and governance work together to balance incentives and risk.

2023 short-term incentive plan performance levels, including target and maximum opportunities, were determined 
by the Remuneration Committee and communicated to the Group Chief Executive and President and Key Management 
Personnel at the beginning of the year ended 31 December 2023.

Performance Measures And Weightings
For 2023, the performance measures used in the short-term incentive plan are as follows:

VONB

UFSG

OPAT

60% 
WEIGHTING

15% 
WEIGHTING

25% 
WEIGHTING

Value of new business (VONB) is an estimate of the economic value of one year’s 
sales as published by the Company

Underlying free surplus generation (UFSG) is the free surplus generated by the 
business excluding the free surplus invested in new business, investment return 
variances and other items

Operating profit after tax (OPAT) is the operating profit after tax based on the 
financial results calculated and reported under IFRS Accounting Standards 
published by the Company

Consistent with prior years, an individual’s performance contribution was also considered when determining the amounts to 
be paid to the Group Chief Executive and President and Key Management Personnel

For  business  units,  performance  measures  and  weightings  may  vary  from  the  illustration  above  and  include  a 
weighting for strategic initiatives.

The total value of short-term incentive awards that will be paid to Mr. Lee Yuan Siong (Group Chief Executive and 
President) and Key Management Personnel for the year ended 31 December 2023 is US$17,560,680.

The short-term incentive amounts for the year ended 31 December 2023 are included in note 37 to the consolidated 
financial statements as “Bonuses” for Mr. Lee Yuan Siong, and as part of the “Salaries and other short-term employee 
benefits” for Key Management Personnel.

LONG-TERM INCENTIVE PLAN
Long-term  incentives  intend  to  align  senior  employees  and  key  talents  with  the  Group’s  long-term  strategic 
ambitions and stakeholders’ interests through ownership of the Shares and/or the increase in value of the Shares. 
Long-term incentives encourage engagement to operate in a sustainable manner and are designed to motivate and 
retain employees, provide risk awareness and support long-term wealth creation with increase in the shareholder 
value. The long-term incentive schemes are reviewed regularly to ensure their design, process and governance work 
together to balance incentives and risk.

Long-term  incentives  are  reserved  for  the  most  senior  positions  in  the  Group  that  have  significant  impact  on  
the sustainable financial results and the overall risk profile of the Group. Other individuals may be considered for 
long-term incentives, for example, on the basis of market competitiveness due to their skills and areas of expertise. 

134

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCELong-term incentive grants are determined on an annual basis with reference to an individual’s role and responsibilities, 
performance and potential whilst considering market competitiveness of variable and total remuneration. The long-
term incentive grants are delivered in the form of performance-vesting RSUs and time-vesting SOs. 

The grants vest in shares after a three-year vesting period, subject to the participant remaining in employment with 
the Group at the time of vesting. 

For performance-vesting RSUs, vesting occurs when performance conditions are met and the vesting level is subject 
to  the  Remuneration  Committee’s  approval.  For  time-vesting  SOs,  there  are  no  performance  conditions  attached. 
The value of the SOs is linked to the future Share price, which in turn depends on the performance of the Company.

Performance Measures And Weightings 
For 2023, the performance measures used in the long-term incentive plan are as follows:

VONB

EV EQUITY

TSR

1/3 
WEIGHTING

1/3 
WEIGHTING

1/3 
WEIGHTING

VONB is an estimate of the economic value of one year’s sales as published by  
the Company

Equity attributable to shareholders of the Company on the embedded value basis (EV 
Equity) is the total of embedded value, goodwill and other intangible assets as 
published by the Company. Embedded value is an estimate of the economic value of 
in-force life insurance business, including the net worth on the Group’s balance sheet 
but excluding any economic value attributable to future new business

Relative total shareholder return (TSR) is the compound annual return from the 
ownership of a share over a period of time measured by calculating the change in 
the share price and the gross value of dividends received (and reinvested) during 
that period. AIA’s TSR is compared with the TSR of the peer companies* over the 
performance period

*  TSR peer companies for the performance-vesting RSUs granted include 19 life and health or multi-line insurance companies identified within the 

Dow Jones Insurance Titans 30 Index (DJTINN) at the start of the performance period.

The vesting of performance-vesting RSUs is subject to the achievement of pre-defined performance levels assessed 
over a three year performance period (i.e., for 2023 long-term incentive plan, performance period is from 1 January 
2023 to 31 December 2025). For the vesting of the RSU grants, the threshold performance level for TSR is the 25th 
percentile of peer companies’ performance, while the maximum performance level is 75th percentile or above of 
peer companies’ performance, at which 200 per cent of the target number of performance-vesting RSUs will vest.

DIRECTORS AND KEY MANAGEMENT PERSONNEL EMOLUMENTS

KEY MANAGEMENT PERSONNEL
The  total  remuneration  cost  charged  to  the  consolidated  income  statement  for  the  Key  Management  Personnel 
during the year ended 31 December 2023 was US$49,959,548.

Details of remuneration provided during the year ended 31 December 2023 are included in note 37 to the consolidated 
financial statements.

135

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONEXECUTIVE DIRECTOR
Mr. Lee Yuan Siong received remuneration exclusively for his role as Group Chief Executive and President and received 
no separate fees for his role as a Board Director or for acting as a director of any subsidiary companies.

The table below provides details of annualised target level of remuneration, excluding benefits and allowances, for 
the Group Chief Executive and President.

US$ thousands

Base Salary (2)

Short-term Incentive Target Amount

Long-term Incentive Target Grant Value

Total Target Direct Compensation

Annualised Target  Compensation (1)

2023
Mr. Lee Yuan Siong

2022
Mr. Lee Yuan Siong

1,177

2,515

4,611

8,303

1,140

2,350

4,400

7,890

Notes:
(1)  The target remuneration levels shown in the table above represent the annualised amount for each of them excluding benefits and allowances. Mr. Lee 

Yuan Siong also received an annualised housing allowance of HK$3,000,000 for each of the years 2022 and 2023.

(2)  Mr. Lee Yuan Siong’s base salary represents the annualised amount as of 1 March (being the annual review salary effective date) for each of the years 

2022 and 2023. Base salaries are paid in Hong Kong dollars and converted to US dollars using exchange rates as of the end of each year. 

Details  of  the  actual  remuneration  costs  incurred  by  the  Company  during  the  year  ended  31  December  2023  in 
relation to the Group Chief Executive and President are included in note 37 to the consolidated financial statements.

NON-EXECUTIVE DIRECTORS
Remuneration for the Non-executive Directors was paid during the year ended 31 December 2023 and included fees 
for their services provided to the Board Committees. All remuneration of the Non-executive Directors was on a flat 
annual fee basis, with no variable component linked to either corporate or individual performance.

Details  of  the  Non-executive  Directors’  remuneration  cost  incurred  by  the  Company  during  the  year  ended  31 
December 2023 are included in note 37 to the consolidated financial statements.

Board Chairman
The Board Chairman Basic Fees, inclusive of Board Membership fee, was US$750,000 per annum for the year ended 
31 December 2023.

Non-executive Directors
Board  Membership  fees  for  the  Non-executive  Directors  were  US$220,000  per  annum  for  the  year  ended  31 
December 2023.

136

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCEAdditional  annual  fees  for  Committee  Membership  and  Chair  positions  are  also  provided  to  the  Non-executive 
Directors as follows:

Audit Committee

Nomination Committee

Remuneration Committee

Risk Committee

Chair

US$75,000

US$30,000

US$65,000

US$65,000

Member

US$50,000

US$20,000

US$40,000

US$40,000

Non-executive Directors who have also acted as representatives of the Board to attend the ESG Committee, being a 
management committee of the Company, are provided with an additional annual fee of US$20,000. 

ADDITIONAL INFORMATION REGARDING SHARE SCHEMES

The  Board  has  delegated  to  the  Remuneration  Committee  the  duty  to  administer  the  Company’s  share  schemes. 
None of the members of the Remuneration Committee (being independent non-executive directors only) is eligible 
to participate in any of the share schemes. Any proposed grant to be made to a director or chief executive of the 
Company under a share scheme will be subject to approval by all independent non-executive directors.

To  bring  the  terms  of  the  Company’s  share  schemes  (namely,  the  2020  SO  Scheme,  the  2020  RSU  Scheme,  the 
2020 ESPP and the 2021 ASPP) in line with the amended Chapter 17 of the Listing Rules, the Company has sought 
and  obtained  the  approval  from  its  shareholders  at  the  annual  general  meeting  of  the  Company  held  on  18  May 
2023  to  make  certain  amendments  to  the  existing  terms  of  each  of  the  Company’s  share  schemes.  In  addition,  
other amendments have also been made to these schemes to align with market practice and the Company’s values 
and proposition.

For further information regarding the share schemes, please refer to summaries below and Appendix III to VI of the 
shareholders’ circular of the Company’s 2023 annual general meeting.  

RESTRICTED SHARE UNIT SCHEMES
The purpose of the 2020 RSU Scheme is to align the participants’ interests with those of the Group through ownership 
of the Shares and/or the increase in value of the Shares. Under the 2020 RSU Scheme, the Company may grant RSUs 
(RSU Awards) to employees, directors (excluding independent non-executive directors) or officers of any member 
of the Group. 

The 2010 RSU Scheme, adopted by the Company on 28 September 2010, was terminated with effect from 31 July 
2020,  and  no  further  grants  may  be  made  under  this  scheme  although  outstanding  grants  will  continue  to  vest  
based on their original terms. The 2020 RSU Scheme, with substantially the same terms as the 2010 RSU Scheme, 
were adopted by the Company on 1 August 2020 (2020 RSU Scheme Adoption Date) and is effective for a period of 
10 years from the 2020 RSU Scheme Adoption Date and has a remaining life of approximately six years.

137

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONDuring the 10-year period from the 2020 RSU Scheme Adoption Date, the aggregate number of Shares available for 
issue underlying the RSU Awards granted by the Company under the 2020 RSU Scheme and any other restricted 
share unit scheme of the Company (i.e., the 2010 RSU Scheme) shall not exceed 2.5 per cent of the number of Shares 
in issue on the RSU Scheme Limit Reference Date (i.e. 18 May 2023) as specified under the rules of the 2020 RSU 
Scheme, being 290,494,815 Shares, representing 2.572 per cent of the number of Shares in issue as at the date of 
 this report.  

No  consideration  shall  be  payable  by  the  participant  on  acceptance  or  vesting  of  any  RSU  Award  granted  under 
the 2020 RSU Scheme.  The maximum number of Shares underlying all grants (i.e., the new Shares issued and to 
be issued in respect of all options and awards granted) to any one participant under the Company’s share schemes 
(including the RSU Scheme) in any 12-month period is 1 per cent (or 0.1 per cent for a substantial shareholder or 
a Director or chief executive of the Company) of the number of Shares in issue as at the date of the relevant grant.

The vesting period under the long-term incentive plan is three years. In addition, the minimum period between the 
date of the acceptance and the date of the vesting shall not be shorter than 12 months, except in cases where a grant 
is made to (i) new hires to compensate for any forfeited compensation and benefits in respect of prior employment 
and/or (ii) persons who falls within certain good leaver criteria. The Remuneration Committee is of the view that 
allowing for a shorter vesting period in each of the above specific circumstances is appropriate and in line with the 
purposes of the 2020 RSU Scheme, as it allows the Company to make buyout grants to new hires so as to attract key 
talents and to adhere to addressing forgone remuneration, as well as to compensate good leavers with accelerated 
vesting to address for specific good leaver’s circumstances.

During the year ended 31 December 2023, the Company granted 11,470,894 RSUs under the 2020 RSU Scheme. 
The 2023 performance-vesting RSU grants will be assessed over a three-year period from 1 January 2023 to 31 
December 2025 taking into consideration the performance measures described above. 

During  the  year  ended  31  December  2023,  4,698,715  RSUs  vested  under  the  2010  RSU  Scheme,  while  125,468 
vested under the 2020 RSU Scheme. The Remuneration Committee approved the vesting level for the 2020 long-
term  incentive  grants  at  100  per  cent  of  target,  all  of  which  were  satisfied  with  purchases  of  existing  Shares  on 
market by the scheme trustee.

Since the 2020 RSU Scheme Adoption Date and up to 31 December 2023, a cumulative total of 16,779,224 RSUs 
vested under the 2010 RSU Scheme and the 2020 RSU Scheme, underlying Shares of which represent 0.14 per cent 
of the number of Shares in issue as at the RSU Scheme Limited Reference Date. During the same period, no new 
Shares were issued upon vesting of the awards under the 2010 RSU Scheme and the 2020 RSU Scheme. 

As  at  31  December  2023,  there  were  a  total  of  29,913,377  RSUs  outstanding  under  the  2010  RSU  Scheme  and 
the  2020  RSU  Scheme,  representing  0.26  per  cent  of  the  number  of  Shares  in  issue  as  at  31  December  2023. 
272,661,030 and 260,581,438 RSUs were available for grant pursuant to the scheme mandate as at 1 January 2023 
and 31 December 2023, respectively. 

138

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCERSU Movements During the Year Ended 31 December 2023
The  table  below  summarises  the  movements  in  RSUs  under  the  2010  RSU  Scheme  and  the  2020  RSU  Scheme 
during the year ended 31 December 2023.

Date of  
grant  
(day /  
month /  

year) (1)

Date of  
vesting  
(day /  
month /  

year) (2)

RSUs  
outstanding  
as at  
1 January  
2023

RSUs  
granted  
during the  
year ended  
31 December 
2023

RSUs  
vested  
during the 
 year ended  
31 December  
2023

Group Chief Executive  
and President  
Mr. LEE Yuan Siong

2010 RSU Scheme

13/3/2020

25/3/2020

See note (4)

25/3/2023 (5)

1,153,153

420,426

2020 RSU Scheme

24/3/2021

17/3/2022

17/3/2023

24/3/2024 (5)

17/3/2025 (5)

17/3/2026 (6)

429,546 

586,664 

        –    

        599,256     

         –   

–

–

–

–

(315,561)

(210,213)

–

–

RSUs  
cancelled /  
lapsed /  
reclassified  
during the  
year ended  
31 December 
2023 

RSUs  
outstanding  
as at  
31 December  

2023 (3)

Weighted  
average  
closing price  
of Shares  
immediately  
before the  
dates on  
which RSUs  
vested  
(HK$)

–

837,592   

                   83.25 

(210,213)

    –        

81.55  

–

–

–

429,546  

586,664

      599,256      

  n/a

n/a 

n/a  

RSUs  
cancelled /  
lapsed /  
reclassified  
during the  
year ended  
31 December 
2023 

RSUs  
outstanding  
as at  
31 December  

2023 (3)

Weighted  
average  
closing price  
of Shares  
immediately  
before the  
dates on  
which RSUs  
vested  
(HK$)

All eligible employees 
and participants

Five highest-paid 
individuals

Other eligible 
employees and 
participants

Date of  
grant  
(day /  
month /  

year) (1)

Date of  
vesting  
(day /  
month /  

year) (2)

RSUs  
outstanding  
as at  
1 January  
2023

RSUs  
granted  
during the  
year ended  
31 December 
2023

RSUs  
vested  
during the 
 year ended  
31 December  
2023

2010 RSU Scheme

13/3/2020

25/3/2020

See note (4)

1,153,153

25/3/2023 (5)

661,862 

24/3/2024 (5)

See note (7)

679,026

94,294 

17/3/2025 (5)

1,902,596

17/3/2025 (8)

17/3/2026 (6)

21,891 

–

1,217,852

2020 RSU Scheme

24/3/2021

14/3/2022

17/3/2022

17/3/2022

17/3/2023

2010 RSU Scheme

2020 RSU Scheme

24/3/2021

24/3/2021

2/6/2021

2/6/2021

25/3/2020

10/6/2020

25/3/2023 (5)

8,164,115       

10/6/2023 (5)

31,142

24/3/2024 (5)

6,828,419

30/9/2021

30/9/2024 (5)

17/12/2021

17/12/2024 (8)

17/3/2025 (5)

9,668,506

24/3/2024 (8)

2/6/2024 (5)

2/6/2024 (8)

17/3/2025 (8)

17/3/2025 (5)

17/3/2025 (5)

19/5/2025 (5)

15/9/2025 (5)

17/3/2026 (6)

77,480

67,610

4,484

51,994

58,773

60,449

12,030

9,002

20,374

36,748 

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(315,561)

(384,017)

–

837,592

(277,845)

–

–

108,472

(47,147)

–

787,498

47,147

–

–

–

140,000

2,042,596

–

–

21,891

1,217,852 

(3,983,566)

(4,180,549)

(15,571)

(15,571)

–

–

(29,861)

(641,720)

6,156,838

–

–

(10,233)

(22,743)

–

–

–

–

–

–

77,480

34,634

4,484

51,994

58,773

(31,578)

(859,385)

8,777,543

–

–

–

–

–

–

–

–

–

–

60,449

12,030

9,002

20,374

36,748

83.25

81.55

n/a 

84.45 

n/a 

n/a 

n/a 

81.56

80.75

77.16

n/a

77.67

n/a

n/a

n/a

75.31

n/a

n/a

n/a

n/a

n/a

17/3/2022

17/3/2022

28/3/2022

19/5/2022

19/5/2022

15/9/2022

17/3/2023

2010 RSU Scheme

2020 RSU Scheme

Total

Grand Total

–

10,253,042

(6,649)

(587,941)

9,658,452 

71.04 

10,010,272 

–

(4,698,715)

(4,473,965)

837,592

19,593,676

  11,470,894 

(125,468)

(1,863,317)

29,075,785 

29,603,948

11,470,894

(4,824,183)

(6,337,282)

29,913,377

139

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION             
             
Notes: 
(1)  The measurement dates (i.e., the dates used to determine the value of the grants for accounting purposes) for grants made during the  year ended 31 
December 2020 were determined to be 13 March 2020, 25 March 2020 and 10 June 2020. The measurement dates for grants made during the year 
ended 31 December 2021 were determined to be 24 March 2021, 2 June 2021, 30 September 2021 and 17 December 2021. The measurement dates 
for grants made during the year ended 31 December 2022 were determined to be 14 March 2022, 17 March 2022, 28 March 2022, 19 May 2022 and 
15 September 2022. The measurement dates for grants made during the year ended 31 December 2023 was determined to be 17 March 2023.  These 
measurement dates were determined in accordance with IFRS 2 Share-based Payment.

(2)  The date of vesting is subject to applicable dealing restrictions.

(3)  Includes RSUs outstanding as at 31 December 2023 that, in accordance with the 2010 RSU Scheme rules and 2020 RSU Scheme rules, will lapse on 

or before the respective vesting date.  No consideration shall be payable by the participant on acceptance of any RSU Award granted. 

(4)  Reference is made to the Company’s announcement dated 22 November 2019. These RSUs relate to the awarded compensation for unvested long-
term incentives and deferred payments that Mr. Lee Yuan Siong forfeited on leaving his prior employment. The vesting of these RSUs is service-based 
only (i.e., there are no further performance conditions attached except for continued employment). The first four tranches of 315,561 RSUs each had 
vested on 13 September 2020, 21 February 2021, 21 February 2022 and 21 February 2023 respectively. Subject to continued employment, 315,561 
RSUs are scheduled to vest on 21 February 2024 and 522,031 RSUs are scheduled to vest on 21 February 2025. 

(5)  The vesting of these RSUs is subject to service requirements and the achievement of performance measures shown on page 135 of this Annual Report.

(6)  The closing price of the Shares immediately before the date on which RSUs were granted was HK$76.4. The fair value of the RSUs at the date of grant 
was determined to be HK$63.37. The vesting of these RSUs is subject to service requirements and the achievement of performance measures shown 
on page 135 of this Annual Report. 

(7)  The vesting of these RSUs is service-based only (i.e., there are no further performance conditions attached except for continued employment). The first 
two traches of 47,147 RSUs each had vested on 14 September 2022 and 14 March 2023 respectively.  Subject to continued employment, 47,147 RSUs 
each are scheduled to vest on 14 March 2024.

(8)  The vesting of these RSUs is service-based only (i.e., there are no further performance conditions attached except for continued employment).

SHARE OPTION SCHEMES
The purpose of the SO Scheme is to align the participants’ interests with those of the Group through ownership of 
Shares and/or the increase in value of Shares. Under the 2020 SO Scheme, the Company may grant SOs to employees, 
directors (excluding independent non-executive directors) or officers of any member of the Group.  

The 2010 SO Scheme, adopted by the Company on 28 September 2010, was terminated with effect from 29 May 
2020, and no further grants may be made under this scheme although outstanding grants will continue to vest based 
on their original terms.

The 2020 SO Scheme, with substantially the same terms as the 2010 SO Scheme, was adopted by the Company on 
29 May 2020 (2020 SO Scheme Adoption Date). The 2020 SO Scheme is effective for a period of 10 years from the 
2020 SO Scheme Adoption Date and has a remaining life of approximately six years. 

During the 10-year period from the 2020 SO Scheme Adoption Date, the aggregate number of Shares available for 
issue upon exercise of all SOs granted by the Company (excluding SOs that have lapsed) pursuant to the 2020 SO 
Scheme and any other share option scheme of the Company (i.e., the 2010 SO Scheme) shall not exceed 2.5 per cent 
of the number of Shares in issue on the 2020 SO Scheme Adoption Date, being 302,264,978 shares (representing 
2.676  per  cent  of  the  number  of  Shares  in  issue  as  at  the  date  of  this  report).  The  maximum  number  of  Shares 
underlying all grants (i.e., the new Shares issued and to be issued in respect of all options and awards granted)  to 
any one participant under the Company’s shares schemes (including the SO Scheme) in any 12-month period is 1 per 
cent (or 0.1 per cent for a substantial shareholder of the Company) of the number of Shares in issue as at the date of 
the relevant grant. No SOs have been granted to substantial shareholders or in excess of the individual limit pursuant 
to the SO Schemes since their adoption.  

140

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCENo consideration is payable by the participant on acceptance of any SO granted under the 2020 SO Scheme. Each 
SO entitles the participant to subscribe for one ordinary share of the Company. The exercise price of SOs is the higher 
of (i) the closing price of the Shares on the date of grant and (ii) the average closing price of the Shares for the five 
business days immediately preceding the date of grant. 

The vesting period under the long-term incentive plan is three years. In addition, the minimum holding period of an 
SO is 12 months from date of acceptance and an SO shall have a maximum life of 10 years from grant. The SOs are 
generally exercisable three years after the date of grant and remain exercisable for another seven years, except in 
cases where a grant is made to (i) new hires to compensate for any forfeited compensation and benefits in respect 
of prior employment and/or (ii) persons who falls within certain good leaver criteria. The Remuneration Committee is 
of the view that allowing for a shorter vesting period in each of the above specific circumstances is appropriate and 
in line with the purposes of the 2020 SO Scheme, as it allows the Company to make buyout grants to new hires so as 
to attract key talents and to adhere to addressing forgone remuneration, as well as to compensate good leavers with 
accelerated vesting to address for specific good leaver’s circumstances.

During the year ended 31 December 2023, the Company granted 1,918,599 SOs under the 2020 SO Scheme. During 
the same period, 661,786 new Shares were issued upon exercise of the SOs granted under the 2010 SO Scheme 
and  no  new  Shares  were  issued  under  the  2020  SO  Scheme.  The  Remuneration  Committee  is  of  the  view  that  
SOs (with no performance conditions attached to them) are granted to drive long-term focus and shareholder value 
creation.  The  value  of  the  SOs  is  linked  to  the  future  Share  price,  which  in  turn  depends  on  the  performance  of  
the Company. 

Since  the  2020  SO  Scheme  Adoption  Date  and  up  to  31  December  2023,  a  cumulative  total  of  7,769,460  new  
Shares were issued under the 2010 SO Scheme, representing approximately 0.06 per cent of the number of Shares 
in issue as at the 2020 SO Scheme Adoption Date. During the same period, no new Shares were issued under the 
2020 SO Scheme.

As at 31 December 2023, there were a total of 25,105,172 SOs outstanding under the 2010 SO Scheme and the  
2020  SO  Scheme,  representing  0.22  per  cent  of  the  number  of  Shares  in  issue  as  at  31  December  2023.  
271,184,000 and 269,390,346 SOs were available for grant pursuant to the scheme mandate as at 1 January 2023 
and 31 December 2023, respectively. 

As at the date of this report, the total number of Shares which are available for issue underlying the SOs granted 
under the 2020 SO Scheme and 2010 SO Scheme is 294,440,807 Shares, representing approximately 2.607 per cent 
of the number of Shares in issue. 

141

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSO Movements During the Year Ended 31 December 2023
The table below summarises the movements in SOs under the 2010 SO Scheme and the 2020 SO Scheme during the 
year ended 31 December 2023.

Group Chief Executive 
and President 
and other eligible 
employees and 
participants

Date of 
grant  
(day / 
month / 

year) (1)

Period during  
which SOs 
are exercisable  
(day / month / year)

SOs 
outstanding  
as at  
1 January 
2023

SOs  
granted  
during the  
year ended  
31 December 
2023

SOs  
vested  
during the 
 year ended  
31 December 
2023

SOs  
cancelled /  
lapsed /  
reclassified  
during the  
year ended  
31 December 
2023 

SOs 
exercised 
during the 
year ended 
31 December 
2023

SOs 
outstanding  
as at  
31 December 

2023 (3)

Exercise 
price 
(HK$)

Weighted 
average  
closing price 
of Shares 
immediately 
before the  
dates on  
which SOs  
were 
exercised 
(HK$)

Group Chief  
Executive and 
President 
Mr. LEE Yuan Siong

2010 SO Scheme

25/3/2020

  25/3/2023 -  24/3/2030 (4)

1,197,133

2020 SO Scheme

24/3/2021

  24/3/2024 -  23/3/2031 (4)

17/3/2022

  17/3/2025 -  16/3/2032 (4)

464,526

660,259

–

–

–

17/3/2023

  17/3/2026 -  16/3/2033 (5)

–

552,217

Other eligible 
employees and 
participants 

2010 SO Scheme

11/3/2013

  11/3/2016 -  10/3/2023 (4)

37,266

5/3/2014

5/3/2017 -   4/3/2024 (4)

348,915

12/3/2015

  12/3/2018 -  11/3/2025 (4)

1,086,369

9/3/2016

9/3/2019 -   8/3/2026 (4)

1,637,947

10/3/2017

  10/3/2020 -   9/3/2027 (4)

3,604,194

31/7/2017

1/6/2020 -  30/7/2027 (4)

830,436 

15/3/2018

  15/3/2021 -  14/3/2028 (4)

3,726,493

27/3/2019

  27/3/2022 -  26/3/2029 (4)

3,300,258

15/5/2019

1/5/2022 -  14/5/2029 (4)

82,221

25/3/2020

  25/3/2023 -  24/3/2030 (4)

3,772,986 

2020 SO Scheme

24/3/2021

  24/3/2024 -  23/3/2031 (4)

1,365,104

17/3/2022

  17/3/2025 -  16/3/2032 (4)

1,859,197

–

–

–

–

–

–

–

–

–

–

–

–   

17/3/2023

  17/3/2026 -  16/3/2033 (5)

–

1,366,382

1,197,133

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

3,380,348

(51,046)

–   

–   

–   

(58,991)

(14,908)

–

(51,046)

(73,899)

–

–

–

–

(37,266)

(294,204)

(129,470)

–

(164,479)

–

(36,367)

–

–

–

–

–

–

(661,786)

–

n/a

n/a

n/a

n/a

88.30

77.87

85.11

n/a

79.40

n/a

88.30

n/a

n/a

n/a

n/a

n/a

n/a

68.10

1,197,133

97.33

79.85

80.73

34.35

37.56

47.73

41.90

50.30

61.55

67.15

76.38

78.70

68.10

97.33

79.85

80.73

464,526

660,259

552,217  

–

54,711

956,899 

1,637,947

3,439,715

830,436

3,690,126

3,300,258 

82,221 

3,721,940 

1,306,113

1,844,289

1,366,382

18,911,386

6,193,786 

25,105,172

Grand Total

2010 SO Scheme

2020 SO Scheme

Total

  19,624,218    

–          4,577,481   

     4,349,086  

    1,918,599

–

   23,973,304               1,918,599   

4,577,481

(124,945)

(661,786)

Notes:
(1)  The measurement date (i.e., the date used to determine the value of the grants for accounting purposes) for grants made during the year ended 30 
November  2013  was  determined  to  be  11  March  2013.  The  measurement  date  for  grants  made  during  the  year  ended  30  November  2014  was 
determined to be 5 March 2014. The measurement date for grants made during the year ended 30 November 2015 was determined to be 12 March 
2015. The measurement date for grants made during the year ended 30 November 2016 was determined to be 9 March 2016. The measurement dates 
for grants made during the year ended 30 November 2017 were determined to be 10 March 2017 and 31 July 2017. The measurement date for grants 
made during the thirteen months ended 31 December 2018 was determined to be 15 March 2018. The measurement dates for grants made during the 
year ended 31 December 2019 were determined to be 27 March 2019 and 15 May 2019. The measurement date for grant made during the year ended 
31 December 2020 was determined to be 25 March 2020. The measurement date for grants made during the year ended 31 December 2021 was 
determined to be 24 March 2021. The measurement date for grants made during the year ended 31 December 2022 was determined to be 17 March 
2022. The measurement date for grants made during the year ended 31 December 2023 was determined to be 17 March 2023. These measurement 
dates were determined in accordance with IFRS 2 Share-based Payment.

(2)  The date of vesting is the first day of the period during which SOs are exercisable and subject to applicable dealing restrictions.

(3)  Includes SOs outstanding as at 31 December 2023 that, in accordance with the 2010 SO Scheme rules and 2020 SO Scheme rules, will lapse on or 

before the end of the respective period during which the SOs are exercisable.

(4)  The vesting of SOs is service-based only. 

(5)  The closing price of the Shares immediately before the date on which SOs were granted was HK$76.40. The fair value of the SOs at the date of grant 

was determined to be HK$23.97. The vesting of SOs is service-based only.

142

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCE 
 
 
 
 
 
 
 
EMPLOYEE SHARE PURCHASE PLANS
The 2011 ESPP and the 2020 ESPP (together, ESPPs) are designed to facilitate and encourage long-term AIA share 
ownership by employees to strengthen employees’ sense of belonging and encourage retention. Under the ESPPs, 
the Company may grant restricted stock purchase units (RSPUs) to the participants (being permanent employees of 
the Group) to match their Share purchases.

The 2011 ESPP, adopted by the Company on 25 July 2011 with a term of 10 years from the date of adoption, was 
terminated with effect from 31 October 2020. However, the 2011 ESPP shall remain in full force and effect for all 
RSPUs granted prior to its termination, and the vesting of such RSPUs shall be subject to and made in accordance 
with the terms on which they were granted under the 2011 ESPP. 

The 2020 ESPP was adopted by the Company on 1 August 2020 (2020 ESPP Adoption Date).  It is effective for a 
period of 10 years from the 2020 ESPP Adoption Date and has a remaining life of approximately six years.  

Under  the  2020  ESPP,  eligible  employees  of  the  Group  may  elect  to  purchase  Shares  and,  through  the  grant  of 
matching RSPUs, employees who are still employed with the Group will receive one matching Share for every two 
Shares purchased that are held until the vesting of the matching RSPUs, which generally takes place three years 
from  the  first  day  of  Share  purchase  in  a  plan  year.  Each  eligible  employee’s  participation  level  is  capped  at  the 
lower of 10 per cent of the monthly base salary or HK$12,500 (or local currency equivalent) per calendar month. The 
matching Shares can either be awarded through the issuance of new Shares or the purchases of existing Shares on 
market by the plan trustee. 

The  vesting  period  of  the  RSPUs  granted  is  three  years.  In  the  case  where  a  participant  fulfills  the  good  leaver 
criteria or if there is a change in control or winding-up of the Company each participant’s matching RSPUs shall vest 
immediately. The Remuneration Committee is of the view that allowing for a shorter vesting period in these specific 
circumstances is appropriate and in line with the purposes of the ESPP as it allows the Company to compensate good 
leavers with accelerated vesting to address for specific good leaver’s circumstances.

During the 10-year period from the 2020 ESPP Adoption Date, the aggregate number of Shares available for issue 
pursuant to the 2020 ESPP and any other employee share purchase plan (i.e., the 2011 ESPP) shall not exceed 2.5 
per cent of the number of Shares in issue on the reference date as specified under the rules of the 2020 ESPP (i.e. 18 
May 2023), being 290,494,815 Shares, representing 2.572 per cent of the number of Shares in issue as at the date 
of this report.  The maximum number of Shares underlying all grants (i.e., the new Shares issued and to be issued 
in respect of all options and awards granted) to any one participant under the Company’s share schemes (including 
the ESPPs) in any 12-month period is 1 per cent (or 0.1 per cent for a substantial shareholder or a director or chief 
executive of the Company) of the number of Shares in issue as at the date of filing the election form for participation 
in the ESPP.

No  performance  targets  and  clawback  provisions  are  attached  to  RSPUs  under  the  ESPPs.  The  Remuneration 
Committee is of the view that the grants under the ESPPs are time-vesting and intended for eligibility wider than 
directors and senior management and focused on strengthening employees’ sense of belonging and engagement by 
holding an equity stake in the Company. 

143

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONDuring the year ended 31 December 2023, 1,972,908 matching RSPUs were granted, 1,196,668 matching RSPUs 
vested and no new Shares were issued under the 2020 ESPP.

Since the 2020 ESPP Adoption Date and up to 31 December 2023, no new Shares were issued upon vesting of the 
RSPUs granted under the 2020 ESPP and its predecessor plan.

As at 31 December 2023, there were a total of 3,742,988 RSPUs outstanding under 2020 ESPP, representing 0.03  
per cent of the number of Shares in issue as at 31 December 2023.

The table below summarises the movements in RSPUs under the 2020 ESPP during the year ended 31 December 
2023.

RSPUs  
outstanding  
as at  
1 January  
2023

RSPUs  
granted  
during the  
year ended  
31 December  

2023 (1)

RSPUs  
vested  
during the 
 year ended  
31 December  
2023

RSPUs  
cancelled /  
lapsed /  
reclassified  
during the  
year ended  
31 December 
2023 

RSPUs  
outstanding  
as at  
31 December  

2023 (2)

Weighted  
average  
closing price  
of Shares  
immediately  
before the  
dates on  
which RSPUs  
vested  
(HK$)

1,901

978

(785)

–

2,095

73.80

Group Chief Executive 
and President  
Mr. LEE Yuan Siong

ESPP 

2020 ESPP

(3)

RSPUs  
outstanding  
as at  
1 January  
2023

ESPP 

Five highest-paid individuals

2020 ESPP (3)

5,704

RSPUs  
granted  
during the  
year ended  
31 December  

2023 (1)

2,934

RSPUs  
vested  
during the 
 year ended  
31 December  
2023

RSPUs  
cancelled /  
lapsed /  
reclassified  
during the  
year ended  
31 December 
2023 

(2,354)

–

RSPUs  
outstanding  
as at  
31 December  

2023 (2)

6,284

Weighted  
average  
closing price  
of Shares  
immediately  
before the  
dates on  
which RSPUs  
vested  
(HK$)

73.80

Other eligible employees  
and participants

Grand Total

2020 ESPP (3)

3,273,975

3,279,679

1,969,974

1,972,908

(1,194,314)

(1,196,668)

(312,931)

3,736,704

73.96

(312,931)

3,742,988

Notes:
(1)  The grant date of matching RSPUs is taken to be the first day of the month after a participant has enrolled in the ESPP under IFRS 2 Share-based 
Payment, with actual monthly share purchase on every 15th of the month (or, if such day is not a business day, the next succeeding business day).  For 
details  of  closing  price  of  Shares  immediately  before  the  dates  on  which  RSPUs  were  granted,  please  refer  to  share  price  on  www.aia.com.  The 
weighted average fair value per each matching RSPUs granted during the year ended 31 December 2023 were measured to be HK$70.79 for January 
2023  grant,  HK$70.22  for  February  2023  grant,  HK$69.87  for  March  2023  grant,  HK$68.79  for  April  2023  grant,  HK$67.73  for  May  2023  grant, 
HK$66.05 for June 2023 grant, HK$63.68 for July 2023 grant, HK$62.69 for August 2023 grant, HK$64.04 for September 2023 grant, HK$61.21 for 
October 2023 grant, HK$59.40 for November 2023 grant and HK$58.61 for December 2023 grant. No consideration is payable by participants on the 
grant of RSPUs.

(2)  As at 1 January 2023, 298,985,299 RSPUs were available for grant pursuant to the plan limit as of such date.  The plan limit was subsequently revised 
at the annual general meeting of the Company held on 18 May 2023, and taking into account the grant of RSPUs during the year ended 31 December 
2023, 286,751,826 RSPUs were available for grant pursuant to the revised plan limit as at 31 December 2023.

(3)  The 2020 ESPP includes a) 2020 ESPP plan year with monthly purchase on every 15th of the month (or, if such day is not a business day, the next 
succeeding business day) from November 2020 to October 2021, and date of vesting on 16 November 2023; b) 2021 ESPP plan year with monthly 
purchase on every 15th of the month (or, if such day is not a business day, the next succeeding business day) from November 2021 to October 2022, 
and date of vesting on 15 November 2024; c) 2022 ESPP plan year with monthly purchase on every 15th of the month (or, if such day is not a business 
day, the next succeeding business day) from November 2022 to October 2023, and date of vesting on 15 November 2025; d) 2023 ESPP plan year with 
monthly purchase on every 15th of the month (or, if such day is not a business day, the next succeeding business day) from November 2023 to October 
2024, and date of vesting on 15 November 2026.

144

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCE 
 
 
 
 
 
 
 
AGENCY SHARE PURCHASE PLANS
The 2012 ASPP and the 2021 ASPP (together, ASPPs) are designed to facilitate and encourage long-term AIA share 
ownership by selected agency leaders and agents of the Group. Under the ASPPs, the Company may grant restricted 
stock subscription units (RSSUs) to the participants to match their Share purchases.

The 2012 ASPP adopted by the Company on 23 February 2012, was terminated with effect from 31 March 2021. 
Upon the termination of the 2012 ASPP, no further RSSUs had been granted thereunder. However, the 2012 ASPP 
shall remain in full force and effect for all RSSUs granted prior to its termination, and the vesting of such RSSUs shall 
be subject to the terms on which they were granted under the 2012 ASPP. 

The 2021 ASPP, with substantially the same terms as the 2012 ASPP, was adopted by the Company on 1 February 
2021 (2021 ASPP Adoption Date).  It is effective for a period of 10 years from the 2021 ASPP Adoption Date and has 
a remaining life of approximately seven years.

During the 10-year period from the 2021 ASPP Adoption Date, the aggregate number of Shares available for issue 
pursuant to the 2021 ASPP and any other agency share purchase plan (i.e., the 2012 ASPP) shall not exceed 2.5 per 
cent of the number of Shares in issue on the reference date as specified under the rules of the 2021 ASPP (i.e. 18 
May 2023), being 290,494,815 Shares, representing 2.572 per cent of the number of Shares in issue as at the date 
of this report. The maximum number of Shares underlying all grants (i.e., the new Shares issued and to be issued in 
respect of all options and awards granted) to any one participant under the Company’s share schemes (including 
the ASPPs) in any 12-month period is 1 per cent of the number of Shares in issue as at the date of filing the election 
form for participation in the ASPP.

Under the 2021 ASPP, the participants may elect to purchase the Shares and, through the grant of matching RSSUs, 
receive one matching Share for every two Shares purchased that are held until the vesting of the matching RSSUs, 
which generally takes place three years from the first day of Share purchase in a plan year. Each eligible agent’s 
participation level is capped at HK$12,500 (or local currency equivalent) per calendar month. 

No  performance  targets  and  clawback  provisions  are  attached  to  RSSUs  under  the  ASPPs.  The  Remuneration 
Committee is of the view that the grants under the ASPPs are time-vesting and focused on strengthening agents’ 
sense of belonging and engagement by holding an equity stake in the Company.

During  the  year  ended  31  December  2023,  no  matching  RSSUs  were  granted,  986,359  matching  RSSUs  vested 
and 986,359 new Shares were issued under the 2012 ASPP. During the same period, 1,071,710 matching RSSUs 
were granted, no matching RSSUs vested and no new Shares were issued under the 2021 ASPP. The new Shares 
were issued at a subscription price of US$1.00 each to Computershare Hong Kong Trustees Limited (being the plan 
trustee) to hold the same on trust for certain eligible agents upon vesting of their matching RSSUs. The closing price 
of the Shares on 27 April 2023 was HK$85.20. 

145

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSince the 2021 ASPP Adoption Date and up to 31 December 2023, a cumulative total of 3,298,477 matching RSSUs 
were vested under the ASPPs and 3,298,477 new Shares were issued under either the 2012 ASPP or the 2021 ASPP. 

As at 31 December 2023, there were a total of 2,573,564 RSSUs outstanding under the 2012 ASPP and the 2021 
ASPP, representing 0.02 per cent of the number of Shares in issue as at 31 December 2023.

The table below summarises the movements in RSSUs under 2012 ASPP and 2021 ASPP during the year ended 31 
December 2023 for the eligible participants.

Eligible participants

ASPP 

2012 ASPP (1)

2021 ASPP (2)

                Total

RSSUs  
outstanding  
as at  
1 January  
2023

1,005,238

1,606,062

2,611,300

RSSUs  
granted  
during the  
year ended  
31 December  

RSSUs  
vested  
during the 
 year ended  
31 December  

2023 (3)

2023 (4)

–

(986,359)

1,071,711

1,071,711

–

(986,359)

RSSUs cancelled /  
lapsed / reclassified  
during the  
year ended  
31 December 
2023 

(18,879)

(104,209)

(123,088)

RSSUs  
outstanding  
as at  
31 December  

2023 (5)

–

2,573,564

2,573,564

Weighted average  
closing price of Shares  
immediately before the  
dates on which  
RSSUs vested  
(HK$)

83.85

n/a

83.85

Notes:
(1)  The 2012 ASPP includes 2020 ASPP plan year with monthly purchase on every 27th of the month (or, if such day is not a business day, the next 

succeeding business day) from April 2020 to March 2021, and date of vesting on 27 April 2023. 

(2)  The 2021 ASPP includes a) 2021 ASPP plan year with monthly purchase on every 27th of the month (or, if such day is not a business day, the next 
succeeding business day) from May 2021 to  April 2022, and date of vesting on 27 May 2024; b) 2022 ASPP plan year with monthly purchase on every 
27th of the month (or, if such day is not a business day, the next succeeding business day) from May 2022 to April 2023, and date of vesting on 27 May 
2025; c) 2023 ASPP plan year with monthly purchase on every 27th of the month (or, if such day is not a business day, the next succeeding business 
day) from May 2023 to April 2024, and date of vesting on 29 May 2026.

(3)  The allocation date of the RSSUs is on every 27th of the month, (or, if such day is not a business day, the next succeeding business day). For details of 
closing price of Shares immediately before the dates on which RSSUs were allocated to the participants, please refer to share price on www.aia.com. 
The weighted average fair value per matching RSSUs granted during the year ended 31 December 2023 was measured to be HK$57.03 for 27 March 
2023  grant,  being  the  last  date  of  the  enrolment  period  of  the  2023  ASPP  plan  year,  under  IFRS  2 Share-based Payment.    Further  details  of  the 
methodology and assumptions used to calculate the fair value of the RSSUs granted under IFRS 2 Share-based Payment is disclosed in note 36 to the 
consolidated financial statements.

(4)  The subscription price of RSSUs is US$1.00 per share.

(5)  As at 1 January 2023, 297,341,560 RSSUs were available for grant pursuant to the plan limit as of such date.  The plan limit was subsequently revised 
at the annual general meeting of the Company held on 18 May 2023, and taking into account the issuance of new Shares and grant of RSSUs during 
the year ended 31 December 2023, 284,622,774 RSSUs were available for grant pursuant to the revised plan limit as at 31 December 2023.

The number of Shares that may be issued in respect of SOs and awards granted under the share schemes of the 
Company during the year  ended 31 December 2023 divided by the weighted average number of Shares in issue as 
at 31 December 2023 is 0.1427 per cent.

Details regarding the fair value measurement of SOs and awards granted under the share schemes of the Company 
during the year ended 31 December 2023 and the accounting standard and policy adopted are set out in note 36 to 
the consolidated financial statements.

146

AIA GROUP LIMITEDREMUNERATION REPORTCORPORATE GOVERNANCE 
LOOKING AHEAD

This section sets out further information regarding remuneration for the performance year 2024.

During  2023, the Remuneration Committee reviewed the design of the incentive plans and conducted an in-depth 
analysis  with  support  from  its  independent  external  advisor. The  review  focused  on  ensuring  that AIA’s  incentive 
plans are future fit to support the attraction, motivation and retention of executives and key talent, continuing to align 
with our strategy and the interests of our stakeholders, whilst complying with regulatory requirements. 

The  enhancements  include  the  introduction  of  time-vesting  RSUs  replacing  a  portion  of  the  current  long-term 
incentive  plan  vehicle  performance-vesting  RSUs  for  plan  participants  other  than  the  Group  Chief  Executive  and 
President and Key Management Personnel. SOs will continue to be provided. Further, to determine the long-term 
incentive  vesting  level,  an  additional  key  financial  performance  measure  (Underlying  Free  Surplus  Generation, 
UFSG) will be introduced.

The  enhancements  are  effective  for  the  2024  long-term  incentive  plan  and  details  will  be  disclosed  in  the  2024 
Remuneration Report, which will be published in 2025.

The  Remuneration  Committee  will  continue  to  assess  the  remuneration  framework  to  ensure  that  it  delivers 
competitive remuneration to attract and retain the best talent whilst complying with relevant regulatory requirements 
and considering best practices to support the Group’s strategy.

147

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION20.  Fair value measurement 
21.  Other assets 
22.  Cash and cash equivalents 
23.  Impairment of financial assets 
24.  Insurance contracts and  

reinsurance contracts held 

25.  Investment contracts 
26.  Borrowings
27.  Obligations under repurchase agreements
28.  Offsetting of financial assets and  

financial liabilities

29.  Provisions
30.  Other liabilities
31.  Share capital and reserves 
32.  Non-controlling interests
33.  Group capital structure
34.  Risk management
35.  Employee benefits
36.  Share-based compensation
37.  Remuneration of directors and  
key management personnel

38.  Related party transactions
39.  Commitments and contingencies
40.  Subsidiaries
41.  Events after the reporting period
42.  Disposal group held for sale
43.  Effects of adoption of IFRS 9, IFRS 17 and 

amendment to IAS 16

44.  Statement of financial position of the Company
45.  Statement of changes in equity of the Company

325  Independent Auditor’s Report on  
the Supplementary Embedded  
Value Information

329  Supplementary Embedded  

Value Information

FINANCIAL STATEMENTS

149  Independent Auditor’s Report

156  Consolidated Income Statement

157  Consolidated Statement of  
Comprehensive Income

158  Consolidated Statement of  

Financial Position

160  Consolidated Statement of  

Changes in Equity

162  Consolidated Statement of  

Cash Flows

164  Notes to the Consolidated 
Financial Statements and 

  Material Accounting Policy  

Information

1.  Corporate information 
2.  Material accounting policy information 
3.  Critical accounting estimates and judgements 
4.  Exchange rates 
5.  Operating profit after tax  
6.  Total weighted premium income and  

annualised new premiums  

7.  Segment information  
8. 
Insurance revenue 
9.  Net investment result 
10.  Expenses 
11.  Income tax 
12.  Earnings per share 
13.  Dividends 
14.  Intangible assets 
15.  Investments in associates and joint ventures 
16.  Property, plant and equipment 
17.  Investment property 
18.  Financial investments 
19.  Derivative financial instruments 

148

AIA GROUP LIMITED 
 
 
 
 
 
 
 
 
 
 
 
 
 
TO THE SHAREHOLDERS OF AIA GROUP LIMITED 
(incorporated in Hong Kong with limited liability)

Opinion
What we have audited
The consolidated financial statements of AIA Group Limited (the “Company”) and its subsidiaries 
(the “Group”), which are set out on pages 156 to 324, comprise:

• 

• 

• 

• 

• 

• 

the consolidated statement of financial position as at 31 December 2023;

the consolidated income statement for the year then ended;

the consolidated statement of comprehensive income for the year then ended;

the consolidated statement of changes in equity for the year then ended;

the consolidated statement of cash flows for the year then ended; and

the  notes  to  the  consolidated  financial  statements,  including  material  accounting  policy 
information.

Our opinion
In our opinion, the consolidated financial statements give a true and fair view of the consolidated 
financial  position  of  the  Group  as  at  31  December  2023,  and  of  its  consolidated  financial 
performance and its consolidated cash flows for the year then ended in accordance with Hong 
Kong Financial Reporting Standards (“HKFRSs”) issued by the Hong Kong Institute of Certified 
Public  Accountants  (“HKICPA”)  and  IFRS  Accounting  Standards  issued  by  the  International 
Accounting Standards Board (“IASB”) and have been properly prepared in compliance with the 
Hong Kong Companies Ordinance.

Basis for Opinion
We conducted our audit in accordance with Hong Kong Standards on Auditing (“HKSAs”) issued 
by the HKICPA. Our responsibilities under those standards are further described in the Auditor’s 
Responsibilities for the Audit of the Consolidated Financial Statements section of our report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a 
basis for our opinion.

Independence
We are independent of the Group in accordance with the HKICPA’s Code of Ethics for Professional 
Accountants (“the Code”), and we have fulfilled our other ethical responsibilities in accordance 
with the Code.

149

ANNUAL REPORT 2023FINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORTOVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONKey Audit Matters
Key audit matters are those matters that, in our professional judgement, were of most significance 
in our audit of the consolidated financial statements of the current period. These matters were 
addressed in the context of our audit of the consolidated financial statements as a whole, and in 
forming our opinion thereon, and we do not provide a separate opinion on these matters.

The key audit matter identified relate to the valuation of insurance contract liabilities.

Key audit matter

How our audit addressed the key audit matter

Valuation of insurance contract liabilities

Refer  to  the  following  notes  in  the  consolidated  financial  statements:  Note  2.3  for  related 
accounting  policies,  Note  3  for  critical  accounting  estimates  and  judgements  and  Note  24 
‘Insurance contracts and reinsurance contracts held’.

As  at  31  December  2023,  the  Group  has 
insurance contract liabilities of US$203,271 
million.

The work to address the valuation of insurance 
contract liabilities including the following audit 
procedures:

(a) Fulfilment cash flows

•  We performed the following procedures 

over actuarial methodologies:

o  Understood  and  evaluated 

the 
design  of  the  controls  in  place  over 
the  determination  of  actuarial 
methodologies  used  and  material 
model changes;

o  Obtained 

the 

methodology 
documentation  and  reviewed  the 
appropriateness of material changes 
identified; and

o  Performed testing on a sample basis 
to verify the material changes to the 
methodology  are  reflected  in  the 
actuarial models (as applicable).

The  Management’s  valuation  of 
these 
insurance  contract  liabilities  which  are 
measured  as  the  total  of  fulfilment  cash 
flows  (“FCF”)  and  contractual  service 
margin 
significant 
judgement about uncertain future outcomes 
including  the  development  of  significant 
actuarial assumptions and methodologies.

(“CSM”), 

involves 

(a) Fulfilment cash flows

FCF are determined using assumptions 
as at the valuation date. In addition, for 
insurance  contracts  with  significant 
financial  options  and  guarantees, 
stochastic  modelling  techniques  are 
applied  in  measuring  those  contracts’ 
FCF.

Therefore, these liabilities are subject to 
significant  estimation  uncertainty  and 
the 
is 
associated 
considered significant.

inherent 

risk 

150

AIA GROUP LIMITEDFINANCIAL STATEMENTSKey Audit Matters (continued)

Key audit matter

How our audit addressed the key audit matter

Valuation of insurance contract liabilities (continued)

(a) Fulfilment cash flows (continued)

(a) Fulfilment cash flows (continued)

As  part  of  our  consideration  of 
assumptions,  we  have 
focused  on 
assumptions  that  has  a  significant 
impact to the measurement of FCF.

to  actuarial 
relation 
We  have, 
in 
methodologies 
on 
focused 
used, 
changes in methodologies from the prior 
year as well as methodologies applied to 
material  new  product 
(as 
applicable).

types 

•  We assessed the reasonableness of the 
significant assumptions. Our assessment 
of the assumptions included:

o  Understood  and  evaluated 

the 
design  of  the  controls  in  place  to 
determine the assumptions and data 
inputs  used  in  determining  these 
assumptions;

o  Examined  the  approach  used  by 
the 
our 
and 

to 
by 
knowledge 

management 
assumptions 
industry 
experience; and

derive 
applying 

o  Challenged 

significant 
the 
assumptions  used  by  management 
against  past  experience,  market 
observable data (as applicable) and 
our experience of market practice.

151

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINDEPENDENT AUDITOR’S REPORTKey Audit Matters (continued)

Key audit matter

How our audit addressed the key audit matter

Valuation of insurance contract liabilities (continued)

(b) Contractual Service Margin

(b) Contractual Service Margin

In  addition  to  the  procedures  performed 
over  the  underlying  fulfilment  cash  flows, 
we have also:

•  Understood and evaluated the design of 
the  controls  in  place  over  the  process 
including the basis used to identify the 
services  and  to  determine  the  quantity 
of services provided;

services 

•  Assessed  the  appropriateness  of  the 
by 
different 
management,  by  reviewing  the  terms 
and  benefits  features  of 
insurance 
contracts issued on a sample basis; and

identified 

•  Assessed  the  appropriateness  of  the 
determination  of  coverage  units  by 
management  in  respect  of  the  services 
to  be  provided  against  relevant  market 
publications.

Based upon the work performed, we found 
the  methodologies,  assumptions  and 
judgments  used  in  relation  to  insurance 
contract liabilities to be appropriate.

The  CSM  represents  the  unearned 
profits that the Group will recognise as it 
provides  services  under  the  insurance 
contracts.

The  release  of  CSM  of  a  group  of 
contracts  is  recognised  as  insurance 
revenue  in  each  period  based  on  the 
number  of  coverage  units  provided  in 
the  period.  Coverage  units  in  turn  are 
determined  by  factors  including  the 
quantity  of  services  provided  and  time 
value of money.

judgement 

to 
Management  applied 
identify  the  service  provided  and  then 
determine  the  quantity  of  services 
provided.

As part of our audit we have focused on 
the determination of coverage units as it 
is  subject 
to  a  higher  degree  of 
judgement  and  the  associated  inherent 
risk is considered significant.

152

AIA GROUP LIMITEDFINANCIAL STATEMENTSOther Information
The Directors of the Company are responsible for the other information. The other information 
comprises all of the information included in the annual report other than the consolidated financial 
statements and our auditor’s report thereon.

Our opinion on the consolidated financial statements does not cover the other information and we 
do not express any form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements, our responsibility is to read 
the  other  information  and,  in  doing  so,  consider  whether  the  other  information  is  materially 
inconsistent with the consolidated financial statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated.

If, based on the work we have performed, we conclude that there is a material misstatement of 
this other information, we are required to report that fact. We have nothing to report in this regard.

Other Matter
The  Group  has  prepared  Supplementary  Embedded  Value  Information  as  at  and  for  the  year 
ended 31 December 2023 in accordance with the embedded value basis of preparation set out in 
Sections  4  and  5  of  the  Supplementary  Embedded  Value  Information,  on  which  we  issued  a 
separate auditor’s report to the Board of Directors of the Company dated 14 March 2024.

Responsibilities of Directors and Those Charged with Governance for the Consolidated 
Financial Statements
The Directors of the Company are responsible for the preparation of the consolidated financial 
statements that give a true and fair view in accordance with HKFRSs issued by the HKICPA and 
IFRS Accounting Standards issued by the IASB and the Hong Kong Companies Ordinance, and for 
such  internal  control  as  the  Directors  determine  is  necessary  to  enable  the  preparation  of 
consolidated financial statements that are free from material misstatement, whether due to fraud 
or error.

In preparing the consolidated financial statements, the Directors are responsible for assessing 
the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to 
going concern and using the going concern basis of accounting unless the Directors either intend 
to liquidate the Group or to cease operations, or have no realistic alternative but to do so.

Those  charged  with  governance  are  responsible  for  overseeing  the  Group’s  financial  reporting 
process.

153

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINDEPENDENT AUDITOR’S REPORTAuditor’s Responsibilities for the Audit of the Consolidated Financial Statements
Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the  consolidated  financial 
statements as a whole are free from material misstatement, whether due to fraud or error, and to 
issue an auditor’s report that includes our opinion. We report our opinion solely to you, as a body, 
in accordance with Section 405 of the Hong Kong Companies Ordinance and for no other purpose. 
We do not assume responsibility towards or accept liability to any other person for the contents 
of this report. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with HKSAs will always detect a material misstatement when it 
exists. Misstatements can arise from fraud or error and are considered material if, individually or 
in the aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of these consolidated financial statements.

As part of an audit in accordance with HKSAs, we exercise professional judgement and maintain 
professional scepticism throughout the audit. We also:

• 

Identify and assess the risks of material misstatement of the consolidated financial statements, 
whether due to fraud or error, design and perform audit procedures responsive to those risks, 
and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. 
The risk of not detecting a material misstatement resulting from fraud is higher than for one 
resulting  from  error,  as  fraud  may  involve  collusion,  forgery,  intentional  omissions, 
misrepresentations, or the override of internal control.

•  Obtain  an  understanding  of  internal  control  relevant  to  the  audit  in  order  to  design  audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an 
opinion on the effectiveness of the Group’s internal control.

•  Evaluate  the  appropriateness  of  accounting  policies  used  and  the  reasonableness  of 

accounting estimates and related disclosures made by the Directors.

•  Conclude on the appropriateness of the Directors’ use of the going concern basis of accounting 
and, based on the audit evidence obtained, whether a material uncertainty exists related to 
events or conditions that may cast significant doubt on the Group’s ability to continue as a 
going  concern.  If  we  conclude  that  a  material  uncertainty  exists,  we  are  required  to  draw 
attention  in  our  auditor’s  report  to  the  related  disclosures  in  the  consolidated  financial 
statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are 
based on the audit evidence obtained up to the date of our auditor’s report. However, future 
events or conditions may cause the Group to cease to continue as a going concern.

•  Evaluate  the  overall  presentation,  structure  and  content  of  the  consolidated  financial 
statements,  including  the  disclosures,  and  whether  the  consolidated  financial  statements 
represent the underlying transactions and events in a manner that achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities 
or  business  activities  within  the  Group  to  express  an  opinion  on  the  consolidated  financial 
statements. We are responsible for the direction, supervision and performance of the group 
audit. We remain solely responsible for our audit opinion.

154

AIA GROUP LIMITEDFINANCIAL STATEMENTSAuditor’s  Responsibilities  for  the  Audit  of  the  Consolidated  Financial  Statements 

(continued)
We  communicate  with  those  charged  with  governance  regarding,  among  other  matters,  the 
planned  scope  and  timing  of  the  audit  and  significant  audit  findings,  including  any  significant 
deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with 
relevant  ethical  requirements  regarding  independence,  and  to  communicate  with  them  all 
relationships and other matters that may reasonably be thought to bear on our independence, and 
where applicable, actions taken to eliminate threats or safeguards applied.

From  the  matters  communicated  with  those  charged  with  governance,  we  determine  those 
matters that were of most significance in the audit of the consolidated financial statements of the 
current period and are therefore the key audit matters. We describe these matters in our auditor’s 
report unless law or regulation precludes public disclosure about the matter or when, in extremely 
rare  circumstances,  we  determine  that  a  matter  should  not  be  communicated  in  our  report 
because the adverse consequences of doing so would reasonably be expected to outweigh the 
public interest benefits of such communication.

The engagement partner on the audit resulting in this independent auditor’s report is Ling Tung 
Man, Tom.

PricewaterhouseCoopers

Certified Public Accountants

Hong Kong

14 March 2024

155

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINDEPENDENT AUDITOR’S REPORTUS$m

Insurance revenue

Insurance service expenses

Net expenses from reinsurance contracts held

Insurance service result

Interest revenue on

  Financial assets not measured at fair value through profit or loss

  Financial assets measured at fair value through profit or loss

Other investment return

Net impairment loss on financial assets

Investment return

Net finance (expenses)/income from insurance contracts

Net finance income from reinsurance contracts held

Movement in investment contract liabilities

Movement in third-party interests in consolidated investment funds

Net investment result

Fee income

Other operating revenue

Other expenses

Other finance costs

Profit before share of losses from associates and joint ventures

Share of losses from associates and joint ventures

Profit before tax

Tax expense

Net profit

Net profit attributable to:

  Shareholders of AIA Group Limited

  Non-controlling interests

Earnings per share (US$)

Basic

Diluted

Year ended 
31 December 
2023

Year ended 
31 December 
2022
(restated)

17,514

(12,078)

(345)

5,091

4,062

3,758

4,941

(195)

12,566

(10,456)

65

(572)

(56)

1,547

114

294

16,319

(10,434)

(419)

5,466

3,837

3,430

(38,647)

(233)

(31,613)

30,957

67

1,106

34

551

138

301

(1,752)

(1,896)

(463)

4,831

(267)

4,564

(783)

3,781

3,764

17

0.33

0.33

(385)

4,175

(121)

4,054

(689)

3,365

3,331

34

0.28

0.28

Notes

8, 24

10, 24

24

9

9

9

9

9

9

9, 25

9

9

10

10

11

12

12

156

AIA GROUP LIMITEDCONSOLIDATED INCOME STATEMENTFINANCIAL STATEMENTSUS$m

Net profit

Other comprehensive income/(expense)

Items that may be reclassified subsequently to profit or loss:

Fair value gains/(losses) on financial assets at fair value through other 
  comprehensive income (net of tax of: 2023: US$(997)m; 2022: US$1,788m)

Fair value losses on financial assets at fair value through other 
  comprehensive income reclassified to profit or loss on disposal 

(net of tax of: 2023: US$20m; 2022: US$(26)m)

Foreign currency translation adjustments

Cash flow hedges

Net finance (expenses)/income from insurance contracts 
(net of tax of: 2023: US$1,403m; 2022: US$(1,164)m)

Net finance income/(expenses) from reinsurance contracts held 

(net of tax of: 2023: US$(51)m; 2022: US$(3)m)

Share of other comprehensive expense from associates and joint ventures

Subtotal

Items that will not be reclassified subsequently to profit or loss:

Revaluation gains on property held for own use 

(net of tax of: 2023: US$(19)m; 2022: US$(2)m)

Effect of remeasurement of net liability of defined benefit schemes 

(net of tax of: 2023: US$2m; 2022: US$(6)m)

Subtotal

Total other comprehensive expense

Total comprehensive income/(expense)

Total comprehensive income/(expense) attributable to:

  Shareholders of AIA Group Limited

  Non-controlling interests

Note:
(1)  Where applicable, amounts are presented net of tax.

Year ended 
31 December 
2023

Year ended 
31 December 
2022
(restated)

3,781

3,365

3,589

(10,519)

95

(215)

(8)

455

(1,490)

(3)

(4,400)

3,394

60

(496)

(1,375)

28

(8)

20

(1,355)

2,426

2,417

9

(251)

(530)

(8,944)

60

25

85

(8,859)

(5,494)

(5,497)

3

157

ANNUAL REPORT 2023CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOMEFINANCIAL STATEMENTSOVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION 
 
 
 
 
US$m

Assets

Intangible assets

Investments in associates and joint ventures

Property, plant and equipment

Investment property

Insurance contract assets

Reinsurance contract assets

Financial investments:

  At amortised cost

  Debt securities

  Loans and deposits

  At fair value through other comprehensive income

  Debt securities

  At fair value through profit or loss

  Debt securities

  Loans and deposits

  Equity shares

Interests in investment funds and 
  exchangeable loan notes

  Derivative financial instruments

Deferred tax assets

Current tax recoverable

Other assets

Cash and cash equivalents

Assets in disposal group held for sale

Total assets

Liabilities

Insurance contract liabilities

Reinsurance contract liabilities

Investment contract liabilities

Borrowings

Obligations under repurchase agreements

Derivative financial instruments

Provisions

Deferred tax liabilities

Current tax liabilities

Other liabilities

Liabilities in disposal group held for sale

Total liabilities

Notes

14

15

16

17

24

24

18, 20, 42

19, 42

11, 42

42

21, 42

22, 42

42

24, 42

24, 42

25, 42

26

27

19, 42

29

11, 42

30, 42

42

As at
31 December
2023

As at
31 December
2022
(restated)

As at
1 January
2022
(restated)

3,615

1,331

4,058

4,504

1,457

6,047

2,165

3,723

3,277

2,056

2,844

4,600

2,037

5,763

1,787

4,566

2,914

831

2,744

4,716

3,681

6,436

1,476

5,434

88,612

86,060

103,580

86,981

272

19,287

47,166

752

77,496

279

23,378

38,577

568

94,916

297

30,817

40,243

1,468

248,958

232,711

278,231

301

207

4,316

11,525

–

229

117

4,524

8,020

4,293

104

120

6,486

4,989

–

286,319

270,471

311,252

203,271

181,851

217,773

336

9,170

11,800

3,461

8,035

174

3,204

387

4,887

–

384

9,092

11,206

1,748

8,638

153

3,409

467

4,264

4,111

709

13,896

9,588

1,588

1,392

186

4,103

389

5,121

–

244,725

225,323

254,745

158

AIA GROUP LIMITEDCONSOLIDATED STATEMENT OF FINANCIAL POSITIONFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
US$m

Equity

Share capital

Employee share-based trusts

Other reserves

Retained earnings

Other comprehensive income

Total equity attributable to:

  Shareholders of AIA Group Limited

  Non-controlling interests

Total equity

Total liabilities and equity

As at
31 December
2023

As at
31 December
2022
(restated)

As at
1 January
2022
(restated)

Notes

31

31

31

32

14,176

(367)

(11,788)

44,333

(5,243)

41,111

483

41,594

14,171

(290)

14,160

(225)

(11,812)

(11,841)

46,499

(3,896)

44,672

476

45,148

48,997

4,932

56,023

484

56,507

286,319

270,471

311,252

Approved and authorised for issue by the Board of Directors on 14 March 2024.

Lee Yuan Siong

Director

Edmund Sze-Wing Tse

Director

159

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCONSOLIDATED STATEMENT OF FINANCIAL POSITIONUS$m

Employee 
share-
based 
trusts

Share 
capital

Note

Other 
reserves

Retained 
earnings

Fair value 
reserve

Foreign 
currency 
translation 
reserve

Insurance 
finance 
reserve

Property 
revaluation 
reserve

Non-
controlling 
interests

Others

Total 
equity

Other comprehensive income

Balance at 1 January 2023 (restated)

14,171

(290)

(11,812)

46,499

(3,737)

(2,735)

1,238

1,279

59

3,764

–

Net profit

Fair value gains on financial assets at fair value 

through other comprehensive income

Fair value losses on financial assets at fair value 

through other comprehensive income 
reclassified to profit or loss on disposal

Foreign currency translation adjustments

Cash flow hedges

Net finance expenses from insurance contracts

Net finance income from reinsurance contracts held

Share of other comprehensive income/(expense) 

from associates and joint ventures

Revaluation gains on property held for own use

Effect of remeasurement of net liability of 
  defined benefit schemes

Total comprehensive income/(expense) 

for the year

Dividends

Share buy-back

Shares issued under share option scheme and 
  agency share purchase plan

Increase in non-controlling interests

Share-based compensation

Purchase of shares held by employee 
  share-based trusts

Transfer of vested shares from employee 
  share-based trusts

13

–

–

–

–

–

–

–

–

–

–

–

–

–

5

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(15)

77

(115)

–

38

(38)

–

–

–

–

–

–

–

–

–

3,764

(2,293)

(3,637)

–

–

–

–

–

–

–

–

(213)

–

–

–

–

–

–

–

–

(4,386)

60

3,581

95

–

–

–

–

577

(2)

(1,071)

–

–

–

–

–

–

4,253

(215)

(5,397)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

28

–

28

–

–

–

–

–

–

–

–

–

–

–

(8)

–

–

–

–

(8)

(16)

–

–

–

–

–

–

–

476

17

45,148

3,781

8

3,589

–

(2)

–

95

(215)

(8)

(14)

(4,400)

–

–

–

–

9

(19)

–

–

17

–

–

–

60

(496)

28

(8)

2,426

(2,312)

(3,637)

5

2

77

(115)

–

Balance at 31 December 2023

14,176

(367)

(11,788)

44,333

516

(2,950)

(4,159)

1,307

43

483

41,594

Note:
(1)  Where applicable, amounts are presented net of tax.

160

AIA GROUP LIMITEDCONSOLIDATED STATEMENT OF CHANGES IN EQUITYFINANCIAL STATEMENTS 
 
 
 
 
US$m

Notes

Share 
capital

Employee 
share-
based 
trusts

Other 
reserves

Retained 
earnings

Fair value 
reserve

Foreign 
currency 
translation 
reserve

Insurance 
finance 
reserve

Property 
revaluation 
reserve

Non-
controlling 
interests

Others

Total 
equity

Other comprehensive income

Balance at 1 January 2022, as previously reported

14,160

(225)

(11,841)

49,984

8,407

(1,068)

–

1,069

(19)

467

60,934

Impact of initial adoption of IFRS 9 and IFRS 17

Retrospective adjustments for amendment to IAS 16

43

43

–

–

–

–

–

–

(1,208)

(1,766)

221

–

–

–

(1,895)

–

369

(221)

Balance at 1 January 2022 (restated)

14,160

(225)

(11,841)

48,997

6,641

(1,068)

(1,895)

1,217

Net profit

Fair value losses on financial assets at fair value 

through other comprehensive income

Fair value losses on financial assets at fair value 

through other comprehensive income 
reclassified to profit or loss on disposal

Foreign currency translation adjustments

Cash flow hedges

Net finance income from insurance contracts

Net finance expenses from reinsurance 
  contracts held

Share of other comprehensive (expense)/income 

from associates and joint ventures

Revaluation gains on property held for own use

Effect of remeasurement of net liability of 
  defined benefit schemes

Total comprehensive income/(expense) 

for the year (restated)

Dividends

Share buy-back

Shares issued under share option scheme and 
  agency share purchase plan

Increase in non-controlling interests

Acquisition of non-controlling interests

Share-based compensation

Purchase of shares held by employee 
  share-based trusts

Transfer of vested shares from employee 
  share-based trusts

13

–

–

–

–

–

–

–

–

–

–

–

–

–

11

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(103)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(13)

–

80

–

38

(38)

3,331

–

–

–

–

(1,469)

–

–

–

(10,499)

455

–

–

–

–

(334)

(198)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

3,384

(251)

–

–

–

3,331

(10,378)

(1,667)

3,133

(2,259)

(3,570)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2

60

–

62

–

–

–

–

–

–

–

–

56

–

37

–

–

–

–

(3)

–

–

–

–

25

22

–

–

–

–

–

–

–

–

17

–

484

34

(4,427)

–

56,507

3,365

(20)

(10,519)

–

455

(21)

(1,490)

–

10

(3)

3,394

–

–

–

–

3

(20)

–

–

13

(4)

–

–

–

(251)

(530)

60

25

(5,494)

(2,279)

(3,570)

11

–

(4)

80

(103)

–

Balance at 31 December 2022 (restated)

14,171

(290)

(11,812)

46,499

(3,737)

(2,735)

1,238

1,279

59

476

45,148

Note:
(1)  Where applicable, amounts are presented net of tax.

161

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
 
 
 
 
Year ended 
31 December 
2023

Year ended 
31 December 
2022
(restated)

Notes

US$m

Cash flows from operating activities

Profit before tax

Adjustments for:

  Financial investments

Insurance contracts

  Reinsurance contracts held

Investment contracts

  Obligations under repurchase agreements

27

  Other non-cash operating items, including investment income and 

the effect of exchange rate changes on certain operating items

  Operating cash items:

Interest received

  Dividends received

Interest paid

  Tax paid

Net cash provided by operating activities

Cash flows from investing activities

Payments for intangible assets

Distribution or dividend from an associate

Payments for increase in interest of joint ventures

Proceeds from sales of investment property and property, 
  plant and equipment

Payments for investment property and property, plant and equipment

Acquisition/disposal of subsidiaries and disposal group held for sale, 
  net of cash acquired/disposed of

Net cash used in investing activities

Cash flows from financing activities

Issuances of medium-term notes and securities

Redemption of medium-term notes

Proceeds from other borrowings

Repayment of other borrowings

Capital contribution from non-controlling interests

Payments for lease liabilities(1)

Interest paid on medium-term notes and securities

Dividends paid during the year

Share buy-back

Purchase of shares held by employee share-based trusts

Shares issued under share option scheme and agency share purchase plan

14

15

16, 17

16, 17

26

26

26

26

4,564

4,054

(9,435)

15,772

(269)

(2,718)

1,739

31,199

(23,413)

(78)

(1,492)

186

(7,008)

(8,312)

7,486

1,663

(82)

(793)

10,919

(326)

1

(68)

–

(1,420)

(324)

(2,137)

996

(500)

150

(114)

2

(150)

(394)

(2,312)

(3,637)

(115)

5

7,246

1,204

(47)

(680)

9,867

(386)

1

(11)

7

(157)

(271)

(817)

1,818

(165)

1,364

(1,364)

–

(168)

(330)

(2,279)

(3,570)

(103)

11

Net cash used in financing activities

(6,069)

(4,786)

162

AIA GROUP LIMITEDCONSOLIDATED STATEMENT OF CASH FLOWSFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
US$m

Net increase in cash and cash equivalents

Cash and cash equivalents at beginning of the financial year

Effect of exchange rate changes on cash and cash equivalents

Cash and cash equivalents at end of the financial year

Note:

(1)  The total cash outflow for leases for the year ended 31 December 2023 was US$157m (2022: US$170m).

Year ended 
31 December 
2023

Year ended 
31 December 
2022
(restated)

2,713

8,766

(29)

11,450

4,264

4,695

(193)

8,766

Cash and cash equivalents in the above consolidated statement of cash flows can be further analysed as follows:

US$m

As at 
31 December 
2023

As at 
31 December 
2022
(restated)

Notes

Cash and cash equivalents in the consolidated statement of financial position

22, 42

Bank overdrafts

Cash and cash equivalents in the consolidated statement of cash flows

11,525 

(75)

11,450 

8,969

(203)

8,766

163

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONOVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONCONSOLIDATED STATEMENT OF CASH FLOWS1. CORPORATE INFORMATION
AIA Group Limited (the “Company”) was established as a company with limited liability incorporated in Hong Kong on 24 
August 2009. The address of its registered office is 35/F, AIA Central, No. 1 Connaught Road Central, Hong Kong.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” 
for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter 
market under the ticker symbol “AAGIY”.

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) is a life insurance based financial services provider 
operating in 18 markets. The Group’s principal activity is the writing of life insurance business, providing life insurance, 
accident and health insurance and savings plans throughout Asia, and distributing related investment and other financial 
services products to its customers.

2. MATERIAL ACCOUNTING POLICY INFORMATION
2.1 Basis of preparation and statement of compliance
The  consolidated  financial  statements  have  been  prepared  in  accordance  with  all  applicable  Hong  Kong  Financial 
Reporting Standards (HKFRS), IFRS® Accounting Standards and the Hong Kong Companies Ordinance. IFRS Accounting 
Standards  is  substantially  consistent  with  HKFRS  and  the  accounting  policy  selections  that  the  Group  has  made  in 
preparing these consolidated financial statements are such that the Group is able to comply with both HKFRS and IFRS 
Accounting  Standards.  References  to  IFRS  Accounting  Standards,  IAS®  Standards  and  IFRIC®  Interpretations  in  these 
consolidated financial statements should be read as referring to the equivalent HKFRS, Hong Kong Accounting Standards 
(HKAS)  and  Hong  Kong  (IFRIC)  Interpretations  (HK(IFRIC)  –  Int)  as  the  case  may  be.  Accordingly,  there  are  not  any 
differences of accounting practice between HKFRS and IFRS Accounting Standards affecting these consolidated financial 
statements.

The consolidated financial statements have been approved for issue by the Board of Directors on 14 March 2024.

The  consolidated  financial  statements  have  been  prepared  using  the  historical  cost  convention,  as  modified  by  the 
revaluation of financial assets measured at fair value through other comprehensive income, financial assets and liabilities 
measured at fair value through profit or loss, derivative financial instruments, property held for own use and investment 
properties, all of which are carried at fair value. Additionally, insurance and reinsurance contract assets and liabilities are 
measured using a fulfilment cash flow and contractual service margin (CSM) basis.

The  presentation  currency  of  the  Company  and  the  Group  is  the  US  dollar.  The  consolidated  financial  statements  are 
presented in millions of US dollar (US$m) unless otherwise stated.

The accounting policies adopted are consistent with those of the previous financial year, except as described as follows.

(a) New amendment and new and revised standards adopted by the Group:

• 

IFRS 9, Financial Instruments, addresses the classification, measurement and recognition of financial assets and 
financial liabilities;

• 

IFRS 17, Insurance Contracts, replaces IFRS 4, Insurance Contracts; and

•  Amendment to IAS 16, Property, Plant and Equipment, consequential to the adoption of IFRS 17.

Additional information on the qualitative and quantitative effects of the adoption of the new and revised accounting 
standards on the Group’s consolidated financial statements is provided in note 43.

164

AIA GROUP LIMITEDNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATIONFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.1 Basis of preparation and statement of compliance (continued)
(b) The following relevant new amendments to standards have been adopted for the first time for the financial year ended 

31 December 2023 and have no material impact to the Group:

•  Amendments to IAS 8, Definition of Accounting Estimates;

•  Amendments to IAS 12, Deferred Tax related to Assets and Liabilities arising from a Single Transaction; and

•  Amendments to IAS 12, International Tax Reform – Pillar Two Model Rules.

(c) The  following  relevant  new  amendments  to  standards  have  been  issued  but  are  not  effective  for  the  financial  year 
ended 31 December 2023 and have not been early adopted (the financial years for which the adoption is required for 
the Group are stated in parentheses). The Group has assessed the impact of these new amendments on its financial 
position  and  results  of  operations  and  they  are  not  expected  to  have  a  material  impact  on  the  financial  position  or 
results of operations of the Group:

•  Amendments to IAS 1, Classification of Liabilities as Current or Non-current (2024);

•  Amendments to IAS 1, Non-current Liabilities with Covenants (2024);

•  Amendments to IAS 7 and IFRS 7, Supplier Finance Arrangements (2024);

•  Amendments to IFRS 16, Lease Liability in a Sale and Leaseback (2024); and

•  Amendments to IAS 21, Lack of Exchangeability (2025).

The material accounting policies adopted in the preparation of the Group’s consolidated financial statements are set out 
below.  These  policies  have  been  applied  consistently  in  all  periods  presented  and  the  comparative  period  ended  31 
December 2022 has been restated to conform to IFRS 9, IFRS 17 and amendment to IAS 16. The Company’s statement of 
financial position and the statement of changes in equity, as set out in notes 44 and 45 respectively, have been prepared 
in accordance with the Group’s accounting policies.

2.2 Operating profit
The  long-term  nature  of  much  of  the  Group’s  operations  means  that,  for  management’s  decision-making  and  internal 
performance  management  purposes,  the  Group  evaluates  its  results  and  its  operating  segments  using  a  financial 
performance measure referred to as “operating profit”. Operating profit includes among others the expected long-term 
investment returns for investments in equities and real estate. The assumptions used to determine expected long-term 
investment return are the same, in all material respects, as those used by the Group in determining its embedded value and 
are disclosed in Supplementary Embedded Value Information. The Group defines operating profit after tax as net profit 
excluding the following non-operating items:

•  Short-term investment and discount rate variances

–  Variances between expected and actual investment returns across relevant asset classes and the corresponding 

impact on the measurement of relevant insurance contract liabilities;

–  Variances  between  expected  and  actual  discount  rates  impacting  the  measurement  of  fulfilment  cash  flows  of 

relevant insurance and reinsurance contract assets and liabilities;

–  Other investment returns; and

•  Other significant items that management considers to be non-operating income and expenses.

165

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.2 Operating profit (continued)
The  impacts  of  non-operating  items  arising  from  investment  assets  as  well  as  direct  insurance  contracts  issued  and 
reinsurance contracts held by the Group entities are presented under net investment result in the segment information 
note. The Group considers that the presentation of operating profit enhances the understanding and comparability of its 
performance and that of its operating segments. The Group considers that trends can be more clearly identified without 
the fluctuating effects of these non-operating items, many of which are largely dependent on market factors.

Operating profit is provided as additional information to assist in the comparison of business trends in different reporting 
periods on a consistent basis and enhance overall understanding of financial performance.

2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held

Consistent accounting policies for the measurement and recognition of insurance, reinsurance and investment contracts 
have  been  adopted  throughout  the  Group.  The  Group  has  elected  an  accounting  policy  where  the  estimates  made  in 
previous  interim  financial  statements  are  not  changed  when  applying  IFRS  17  in  subsequent  interim  periods  or  in  the 
annual reporting period.

2.3.1 Insurance contracts, investment contracts with DPF and reinsurance contracts held classification
The Group classifies its contracts written as either insurance contracts or investment contracts, depending on the level of 
insurance risk. Contracts under which the Group transfers significant insurance risk are classified as insurance contracts, 
while those contracts which have the legal form of insurance contracts but do not transfer significant insurance risk are 
classified as financial liabilities and are referred to as investment contracts. Some insurance and investment contracts, 
referred to as traditional participating life business, have DPF, which may entitle the customer to receive, as a supplement 
to guaranteed benefits, additional non-guaranteed benefits, such as policyholder dividends or bonuses. The Group applies 
the same accounting policies for the recognition and measurement of obligations arising from investment contracts with 
DPF as it does for insurance contracts.

In  the  event  that  a  scenario  (other  than  those  lacking  commercial  substance)  exists  in  which  an  insured  event  would 
require  the  Group  to  pay  significant  additional  benefits  to  its  customers  and  has  a  possibility  of  incurring  a  loss  on  a 
present  value  basis,  the  contract  is  considered  as  transferring  significant  insurance  risk  and  is  accounted  for  as  an 
insurance contract. Contracts held by the Group under which it transfers significant insurance risk related to underlying 
insurance contracts are classified as reinsurance contracts held. Insurance contracts and reinsurance contracts held can 
also expose the Group to financial risk. For investment contracts that do not contain DPF, IFRS 9, Financial Instruments, 
and, if the contract includes an investment management element, IFRS 15, Revenue from Contracts with Customers, are 
applied. Once a contract has been classified as an insurance, reinsurance or investment contract, reclassification is not 
subsequently performed unless the terms of the agreement are later amended.

166

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.1 Insurance contracts, investment contracts with DPF and reinsurance contracts held classification (continued)
Certain  contracts  with  DPF  supplement  the  amount  of  guaranteed  benefits  due  to  policyholders.  These  contracts  are 
distinct from other insurance and investment contracts as the Group has discretion in the amount and/or timing of the 
benefits declared, and how such benefits are allocated between groups of policyholders. Policyholders may be entitled to 
receive, as a supplement to guaranteed benefits, additional benefits or bonuses:

• 

• 

• 

that are expected to be a significant portion of the total contractual benefits;

the timing or amount of which are contractually at the discretion of the Group; and

that are contractually based on:

– 

the returns on a specified pool of contracts or a specified type of contract;

–  realised and/or unrealised investment returns on a specified pool of assets held by the Group; or

– 

the profit or loss of the Group, fund or other entity that issues the contract.

In some jurisdictions traditional participating life business is written in a participating fund which is distinct from the other 
assets of the company or branch. The allocation of benefits from the assets held in such participating funds is subject to 
minimum policyholder participation mechanisms which are established by regulation. Other participating business with 
distinct portfolios refers to business where it is expected that the policyholder will receive, at the discretion of the insurer, 
additional benefits based on the performance of underlying segregated assets where this asset segregation is supported 
by an explicit statutory reserve and reporting in the relevant territory. The allocation of benefit from the assets held in such 
other participating business with distinct portfolios is set according to the underlying bonus rule as determined by the 
relevant Board based on applicable regulatory requirements after considering the Appointed Actuary’s recommendation. 
The extent of such policyholder participation may change over time. The current policyholder participation ratio applied for 
recognition  and  measurement  of  the  insurance  contract  liabilities  for  locations  with  participating  funds  and  other 
participating business with distinct portfolios is set out below.

By Geography

Participating funds

Mainland China

Singapore

Brunei

Malaysia

Australia

New Zealand

Vietnam

Other participating business with distinct portfolios

Hong Kong

Current policyholder 
participation

70%

90%

80%

90%

80%

80%

70% – 80%

70% – 90%

In some jurisdictions participating business is not written in a distinct fund and the Group refers to this as other participating 
business without distinct portfolios.

167

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.1 Insurance contracts, investment contracts with DPF and reinsurance contracts held classification (continued)
Contracts with direct participation features are contracts for which, at inception:

• 

• 

• 

the contractual terms specify that the policyholder participates in a share of a clearly identified pool of underlying 
items;

the Group expects to pay to the policyholder an amount equal to a substantial share of the fair value returns on the 
underlying items; and

the Group expects a substantial proportion of any change in the amounts to be paid to the policyholder to vary with the 
change in fair value of underlying items.

The Group’s products may be divided into the following main categories:

Policy type

Description of benefits payable

Insurance contracts

Investment contracts

Basis of accounting for:

Traditional 
participating 
life

Participating 
funds and other 
participating 
business with 
distinct 
portfolios

Participating products include protection 
and savings elements. The basic sum 
assured, payable on death or maturity, may 
be enhanced by dividends or bonuses, the 
aggregate amount of which is determined 
by the performance of a distinct fund of 
assets and liabilities. The timing of 
dividend and bonus declarations is at the 
discretion of the insurer

Participating products where there is a distinct 
portfolio meet the definition of an insurance 
contract with direct participation features and is 
measured under an approach commonly referred 
to as the Variable Fee Approach (VFA) 
measurement model. The VFA modifies the 
general measurement model in IFRS 17 to reflect 
the nature of the income to the insurer is a 
variable fee

Investment contracts with DPF 
are accounted for in the same 
way as insurance contracts 
under IFRS 17

For participating funds, local regulations 
generally prescribe a minimum proportion 
of policyholder participation in declared 
dividends

For other participating business with 
distinct portfolios, the allocation of benefit 
from the assets held in such distinct 
portfolios is set according to the 
underlying bonus rule as determined by 
the relevant Board based on applicable 
regulatory requirements after considering 
the Appointed Actuary’s recommendation. 
The extent of such policyholder 
participation may change over time

Other 
participating 
business 
without distinct 
portfolios

Participating products include protection 
and savings elements. The basic sum 
assured, payable on death or maturity, may 
be enhanced by dividends or bonuses, the 
timing or amount of which are at the 
discretion of the insurer taking into account 
factors such as investment experience

Non-participating life, annuities 
and other protection products

Benefits payable are not at the discretion 
of the insurer

Universal life

Unit-linked

Benefits are based on an account 
balance, credited with interest at a rate 
set by the insurer, and a death benefit, 
which may be varied by the customer

These may be primarily savings products 
or may combine savings with an element 
of protection

The general measurement model is applied to 
these insurance contracts

Investment contracts with DPF 
are accounted for in the same 
way as insurance contracts 
under IFRS 17

The general measurement model is applied to 
these insurance contracts except for some 
insurance contracts where the permitted premium 
allocation approach (PAA) simplification (see note 
2.3.7) is applied

Investment contract liabilities 
are measured at amortised cost

The general measurement model is applied to 
these insurance contracts

Not applicable as such 
contracts generally contain 
significant insurance risk

Unit-linked products that meet the definition of an 
insurance contract with direct participation 
features are measured under the VFA 
measurement model, otherwise they follow the 
IFRS 17 general measurement model

Investment contract liabilities 
under IFRS 9 are measured at 
fair value (determined with 
reference to the accumulation 
value)

The basis of accounting for insurance contracts and reinsurance contracts held is discussed in notes 2.3.2 to 2.3.11 below.

168

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.2 Separating components from insurance contracts and reinsurance contracts held
At inception, the Group separates the following components from an insurance contract or a reinsurance contract held and 
accounts for them as if they were stand-alone financial instruments:

•  derivatives embedded in the contract whose economic characteristics and risks are not closely related to those of the 
host contract, and whose terms would not meet the definition of an insurance contract or a reinsurance contract held 
as a stand-alone instrument; and

•  distinct  investment  components  –  i.e.  investment  components  that  are  not  highly  inter-related  with  the  insurance 
components and for which contracts with equivalent terms are sold, or could be sold, separately in the same market or 
the same jurisdiction.

After  separating  any  financial  instrument  components,  the  Group  separates  any  promises  to  transfer  distinct  goods  or 
services  other  than  insurance  coverage  and  investment  services  and  accounts  for  them  as  separate  contracts  with 
customers (i.e. not as insurance contracts). A good or service is distinct if the policyholder can benefit from it either on its 
own or with other resources that are readily available to the policyholder. A good or service is not distinct and is accounted 
for together with the insurance component if the cash flows and risks associated with the good or service are highly inter-
related  with  the  cash  flows  and  risks  associated  with  the  insurance  component,  and  the  Group  provides  a  significant 
service of integrating the good or service with the insurance component.

2.3.3 Level of aggregation and recognition of group of insurance contracts and reinsurance contracts held
Insurance contracts
Insurance  contracts  are  aggregated  into  groups  for  measurement  purposes.  Groups  of  contracts  are  determined  by 
identifying portfolios of insurance contracts, each comprising contracts subject to similar risks and managed together, and 
dividing each portfolio into semi-annual cohorts and each semi-annual cohort into three groups based on the profitability 
of contracts:

•  any contracts that are onerous on initial recognition;

•  any contracts that, on initial recognition, have no significant possibility of becoming onerous subsequently; and

•  any remaining contracts in the portfolio.

An insurance contract issued by the Group is recognised from the earliest of:

• 

the beginning of its coverage period (i.e. the period during which the Group provides services in respect of any premiums 
within the boundary of the contract);

•  when the first payment from the policyholder becomes due or, if there is no contractual due date, when it is received 

from the policyholder; and

•  when facts and circumstances indicate that the contract is onerous.

An insurance contract acquired in a transfer of contracts or a business combination is recognised on the date of acquisition.

When the contract is recognised, it is added to an existing group of contracts or, if the contract does not qualify for inclusion 
in an existing group, it forms a new group to which future contracts are added. Groups of contracts are established on initial 
recognition and their composition is not revised once all contracts have been added to the group.

169

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.3 Level of aggregation and recognition of group of insurance contracts and reinsurance contracts held (continued)
Reinsurance contracts held
Reinsurance contracts held by the Group cover underlying insurance contracts.

A group of reinsurance contracts held is recognised on the following dates:

•  Reinsurance  contracts  held  that  provide  proportionate  coverage:  Generally  later  of  the  beginning  of  the  coverage 
period of the group of reinsurance contracts held, or the date on which any underlying insurance contract is initially 
recognised.

•  Other reinsurance contracts held: The beginning of the coverage period of the group of reinsurance contracts held. 
However, if the Group recognises an onerous group of underlying insurance contracts on an earlier date and the related 
reinsurance contract held was entered into on or before that earlier date, then the group of reinsurance contracts held 
is recognised on that earlier date.

•  Reinsurance contracts acquired: The date of acquisition.

2.3.4 Fulfilment cash flows and contract boundaries
Fulfilment cash flows
Fulfilment cash flows comprise:

•  estimates of future cash flows;

•  an adjustment to reflect the time value of money and the financial risks related to future cash flows, to the extent that 

the financial risks are not included in the estimates of future cash flows; and

•  a risk adjustment for non-financial risk.

Further details of the related methodology and assumptions in respect of estimation of fulfilment cash flows are provided 
in note 24.

Contract boundaries
The measurement of a group of contracts includes all of the future cash flows within the boundary of each contract in the 
group, determined as follows.

Insurance contracts
Cash flows are within the boundary of a contract if they arise from substantive rights and obligations that exist during the 
reporting period under which the Group can compel the policyholder to pay premiums or has a substantive obligation to 
provide insurance contract services.

A substantive obligation to provide insurance contract services ends when:

the Group has the practical ability to reassess the risks of the particular policyholder and can set a price or level of 
benefits that fully reflects those reassessed risks; or

the Group has the practical ability to reassess the risks of the portfolio that contains the contract and can set a price or 
level of benefits that fully reflects the risks of that portfolio; and the pricing of the premiums for coverage up to the 
reassessment date does not take into account risks that relate to periods after the reassessment date.

• 

• 

170

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.4 Fulfilment cash flows and contract boundaries (continued)
Contract boundaries (continued)
Reinsurance contracts held
Cash  flows  are  within  the  contract  boundary  if  they  arise  from  substantive  rights  and  obligations  that  exist  during  the 
reporting period in which the Group is compelled to pay amounts to the reinsurer or has a substantive right to receive 
services from the reinsurer.

A substantive right to receive services from the reinsurer ends when the reinsurer:

•  has the practical ability to reassess the risks transferred to it and can set a price or level of benefits that fully reflects 

those reassessed risks; or

•  has a substantive right to terminate the coverage.

The  contract  boundary  is  reassessed  at  each  reporting  date  to  include  the  effect  of  changes  in  circumstances  on  the 
Group’s substantive rights and obligations and, therefore, may change over time.

2.3.5 Insurance acquisition cash flows
Insurance acquisition cash flows are allocated to groups of contracts using a systematic and rational allocation method 
and considering, in an unbiased way, all reasonable and supportable information that is available without undue cost or 
effort. At each reporting date, the Group revises the amounts allocated to groups to reflect any changes in assumptions that 
determine the inputs to the allocation method used. Amounts allocated to a group are not revised once all contracts have 
been added to the group.

Insurance acquisition cash flows arising before the recognition of the related groups of contracts are recognised as an 
asset. Such an asset is recognised for each group of contracts to which the insurance acquisition cash flows are allocated. 
The asset is derecognised, fully or partially, when the insurance acquisition cash flows are included in the measurement of 
the related groups of contracts.

When the Group acquires insurance contracts in a transfer of contracts or a business combination, at the date of acquisition 
it recognises an asset for insurance acquisition cash flows at the fair value for the rights to obtain:

• 

renewals of contracts recognised at the date of acquisition; and

•  other  future  contracts  after  the  date  of  acquisition  without  paying  again  insurance  acquisition  cash  flows  that  the 

acquiree has already paid.

Recoverability assessment
At  each  reporting  date,  if  facts  and  circumstances  indicate  that  an  asset  for  insurance  acquisition  cash  flows  may  be 
impaired, then the Group:

• 

• 

recognises an impairment loss in profit or loss so that the carrying amount of the asset does not exceed the expected 
net cash inflow of the related group; and

if the asset relates to future renewals, recognises an impairment loss in profit or loss to the extent that it expects those 
insurance  acquisition  cash  flows  to  exceed  the  net  cash  inflow  for  the  expected  renewals  and  this  excess  has  not 
already been recognised as an impairment loss.

The Group recognises any reversal of impairment losses in profit or loss when the impairment conditions no longer exist or 
have improved.

171

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.6 Measurement – insurance contracts not measured under the PAA
2.3.6.1 Initial measurement
On initial recognition, the Group measures a group of contracts as the total of: (a) the fulfilment cash flows, which comprise 
estimates  of  future  cash  flows,  an  adjustment  to  reflect  time  value  of  money  and  associated  financial  risks,  and  a  risk 
adjustment for non-financial risk; and (b) the contractual service margin (CSM).

The measurement of the fulfilment cash flows of a group of contracts does not reflect the Group’s non-performance risk.

The risk adjustment for non-financial risk for a group of contracts, determined separately from the other estimates, is the 
compensation  required  for  bearing  uncertainty  about  the  amount  and  timing  of  the  cash  flows  that  arises  from  non-
financial risk.

The CSM of a group of contracts represents the unearned profit that the Group will recognise as it provides services under 
those contracts. On initial recognition of a group of contracts, if the total of the fulfilment cash flows, any cash flows arising 
at that date and any amount arising from the derecognition of any assets or liabilities previously recognised for cash flows 
related to the group (including assets for insurance acquisition cash flows) is a net inflow, then the group is not onerous. 
In  this  case,  the  CSM  is  measured  as  the  equal  and  opposite  amount  of  the  net  inflow,  which  results  in  no  income  or 
expenses arising on initial recognition.

If the total is a net outflow, then the group is onerous. In this case, the net outflow is recognised as a loss in profit or loss. A 
loss  component  is  created  to  depict  the  amount  of  the  net  cash  outflows,  which  determines  the  amounts  that  are 
subsequently presented in profit or loss as reversals of losses on onerous groups and are excluded from insurance revenue. 
In the case of a business combination, the net outflow is recognised as an adjustment to goodwill or a gain on a bargain 
purchase for contracts acquired.

For groups of contracts acquired in a transfer of contracts or a business combination, the consideration received for the 
contracts  is  included  in  the  fulfilment  cash  flows  as  a  proxy  for  the  premiums  received  at  the  date  of  acquisition.  In  a 
business combination, the consideration received is the fair value of the contracts at that date.

2.3.6.2 Subsequent measurement
The  carrying  amount  of  a  group  of  insurance  contracts  at  each  reporting  date  is  the  sum  of  the  liability  for  remaining 
coverage (LRC) and the liability for incurred claims (LIC). The LRC comprises (a) the fulfilment cash flows that relate to 
services  that  will  be  provided  under  the  contracts  in  future  periods  and  (b)  any  remaining  CSM  at  that  date.  The  LIC 
includes the fulfilment cash flows for incurred claims and expenses that have not yet been paid, including claims that have 
been incurred but not yet reported.

The fulfilment cash flows of groups of contracts are measured at the reporting date using current estimates of future cash 
flows, current discount rates and current estimates of the risk adjustment for non-financial risk. Changes in fulfilment cash 
flows are recognised as follows.

•  changes relating to future services are adjusted against the CSM (or recognised in the insurance service result in profit 

or loss if the group is onerous);

•  changes relating to current or past services are recognised in the insurance service result in profit or loss; and

•  effects of the time value of money, financial risk and changes therein on estimated future cash flows are recognised as 
insurance finance income or expenses for insurance contracts without direct participation features or adjusted against 
CSM for insurance contracts with direct participation features.

172

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.6 Measurement – insurance contracts not measured under the PAA (continued)
2.3.6.2 Subsequent measurement (continued)
The CSM of each group of contracts is calculated at each reporting date as follows.

Insurance contracts without direct participation features
The carrying amount of the CSM at each reporting date is the carrying amount at the start of the reporting period, adjusted 
mainly for:

• 

• 

the CSM of any new contracts that are added to the group in the period;

interest accreted on the carrying amount of the CSM during the period, measured at the discount rates determined on 
initial recognition that are applied to nominal cash flows that do not vary based on the returns on underlying items;

•  changes in fulfilment cash flows that relate to future services, except to the extent that:

–  any  increases  in  the  fulfilment  cash  flows  exceed  the  carrying  amount  of  the  CSM,  in  which  case  the  excess  is 

recognised in insurance service expenses and recognised as a loss component in LRC; or

–  any decreases in the fulfilment cash flows adjust the loss component in the LRC and the corresponding amount is 
recognised in insurance service expenses. If the loss component is reduced to zero, the excess reinstates the CSM;

• 

• 

the effect of any currency exchange differences on the CSM; and

the amount recognised as insurance revenue for services provided in the period.

Changes in fulfilment cash flows that relate to future services mainly comprise:

•  experience adjustments arising from premiums received in the period that relate to future services and related cash 

flows, measured at the discount rates determined on initial recognition;

•  changes in estimates of the present value of future cash flows in the LRC, measured at the discount rates determined 
on initial recognition, except for those that relate to the effects of the time value of money, financial risk and changes 
therein;

•  differences  between  (a)  any  investment  component  expected  to  become  payable  in  the  period,  determined  as  the 
payment expected at the start of the period plus any insurance finance income or expenses related to that expected 
payment before it becomes payable; and (b) the actual amount that becomes payable in the period;

•  differences between (a) any loan to a policyholder expected to become repayable in the period, determined as the 
repayment expected at the start of the period plus any insurance finance income or expenses related to that expected 
repayment before it becomes repayable; and (b) the actual amount that becomes repayable in the period; and

•  changes in the risk adjustment for non-financial risk that relate to future services.

To determine how to identify a change in discretionary cash flows, the basis is generally determined at inception of the 
contract.  Changes  in  cash  flows  arising  from  the  Group’s  discretion  are  regarded  as  relating  to  future  services  and 
accordingly adjust the CSM, these cash flows are determined based on the relevant contract terms, dividend and bonus 
philosophy.

173

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.6 Measurement – insurance contracts not measured under the PAA (continued)
2.3.6.2 Subsequent measurement (continued)
Insurance contracts with direct participation features
Contracts with direct participation features are contracts under which the Group’s obligation to the policyholder is the net 
of:

• 

the obligation to pay the policyholder an amount equal to the fair value of the underlying items; and

•  a variable fee in exchange for future services provided by the contracts, being the amount of the Group’s share of the 
fair value of the underlying items less fulfilment cash flows that do not vary based on the returns on underlying items. 
The Group provides investment services under these contracts by promising an investment return based on underlying 
items, in addition to insurance coverage.

When measuring a group of contracts with direct participation features, the Group adjusts the fulfilment cash flows for the 
changes in the obligation to pay policyholders an amount equal to the policyholder’s share of the fair value of the underlying 
items. These changes do not relate to future services and are recognised in profit or loss.

The carrying amount of the CSM at each reporting date is the carrying amount at the start of the reporting period, adjusted 
mainly for:

• 

• 

• 

• 

the CSM of any new contracts that are added to the group in the period;

the change in the amount of the Group’s share of the fair value of the underlying items and changes in fulfilment cash 
flows that relate to future services, except to the extent that:

–  a decrease in the amount of the Group’s share of the fair value of the underlying items, or an increase in the fulfilment 
cash  flows  that  relate  to  future  services,  exceeds  the  carrying  amount  of  the  CSM. The  excess  is  recognised  in 
insurance service expenses and recognised as a loss component in LRC; or

–  an increase in the amount of the Group’s share of the fair value of the underlying items, or a decrease in the fulfilment 
cash flows that relate to future services, which adjust the loss component in the LRC and the corresponding amount 
is recognised in insurance service expenses. If the loss component is reduced to zero, the excess reinstates the 
CSM;

the effect of any currency exchange differences on the CSM; and

the amount recognised as insurance revenue for services provided in the period.

Changes in fulfilment cash flows not varying based on the return on underlying items that relate to future services include 
the changes relating to future services specified above for contracts without direct participation features (measured at 
current discount rates) and changes in the effect of the time value of money and financial risks that do not arise from 
underlying items – e.g. the effect of financial guarantees.

174

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.7 Measurement – insurance contracts measured under the PAA
The Group generally uses the PAA to simplify the measurement of groups of contracts in the following circumstances:

•  where the coverage period of each contract in the group of contracts is one year or less; or

• 

the Group reasonably expects that the resulting measurement of the LRC would not differ materially from the result of 
applying the accounting policies of contracts not measured under the PAA.

2.3.7.1 Initial measurement
On initial recognition of each group of contracts, the carrying amount of the LRC is measured as the premiums received on 
initial recognition minus any insurance acquisition cash flows allocated to the group at that date, and adjusted for amounts 
arising from the derecognition of any assets or liabilities previously recognised for cash flows related to the group. The 
Group has elected the accounting policy choice to defer insurance acquisition cash flows through the LRC.

2.3.7.2 Subsequent measurement
Subsequently, the carrying amount of the LRC is increased by (i) any premiums received; and (ii) any amortisation of the 
insurance acquisition cash flows, and decreased by (i) insurance acquisition cash flows paid; (ii) the amount recognised 
as insurance revenue for coverage provided; and (iii) any investment component paid or transferred to the LIC. On initial 
recognition of each group of contracts, the Group expects that the time gap between providing each part of the coverage 
and the related premium due date is not significant. Accordingly, the Group has chosen not to adjust the LRC to reflect the 
time value of money and the effect of financial risk.

If at any time during the coverage period, facts and circumstances indicate that a group of contracts is onerous, then the 
Group recognises a loss in profit or loss and increases the LRC to the extent that the current estimates of the fulfilment 
cash flows that relate to remaining coverage (including the risk adjustment for non-financial risk) exceed the carrying 
amount of the LRC as loss component. The fulfilment cash flows are adjusted for the time value of money and the effect of 
financial risk (using current estimates) if the LIC is also adjusted for the time value of money and the effect of financial risk. 
In subsequent periods, unless facts and circumstances indicate that the group of contracts is no longer onerous, the loss 
component is remeasured at each reporting date as the difference between the current estimates of the fulfilment cash 
flows that relate to remaining coverage (including the risk adjustment for non-financial risk) and the carrying amount of 
the LRC without loss component.

The Group recognises the LIC of a group of insurance contracts for the amount of the fulfilment cash flows relating to 
incurred claims. The fulfilment cash flows are discounted (at current rates) unless the cash flows are expected to be paid 
in one year or less from the date the claims are incurred.

175

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)
2.3.8 Reinsurance contracts held
For groups of reinsurance contracts held, the Group applies the same accounting policies as that applied to insurance 
contracts without direct participation features, with the following modifications.

The carrying amount of a group of reinsurance contracts held at each reporting date is the sum of the asset for remaining 
coverage and the asset for incurred claims. The asset for remaining coverage comprises (a) the fulfilment cash flows that 
relate to services that will be received under the contracts in future periods and (b) any remaining CSM at that date.

The Group measures the estimates of the present value of future cash flows using assumptions that are consistent with 
those used to measure the estimates of the present value of future cash flows for the underlying insurance contracts, with 
an adjustment for any risk of non-performance by the reinsurer. The effect of the non-performance risk of the reinsurer is 
assessed at each reporting date and the effect of changes in the non-performance risk is recognised in profit or loss.

The risk adjustment for non-financial risk is the amount of risk being transferred by the Group to the reinsurer.

On initial recognition, the CSM of a group of reinsurance contracts held represents a net cost or net gain on purchasing 
reinsurance. It is measured as the equal and opposite amount of the total of (a) the fulfilment cash flows, (b) the amount 
arising from assets or liabilities previously recognised for cash flows related to the group, before the group is recognised, 
(c) cash flows arising from the contracts in the group at that date and (d) any income recognised in profit or loss because 
of  onerous  underlying  contracts  recognised  at  that  date.  However,  if  any  net  cost  on  purchasing  reinsurance  coverage 
relates  to  insured  events  that  occurred  before  the  purchase  of  the  reinsurance,  then  the  Group  recognises  the  cost 
immediately in profit or loss as an expense.

The carrying amount of the CSM at each reporting date is the carrying amount at the start of the reporting period, adjusted 
for:

• 

• 

• 

the CSM of any new contracts that are added to the group in the period;

interest accreted on the carrying amount of the CSM during the period, measured at the discount rates determined on 
initial recognition that are applied to nominal cash flows;

income recognised in profit or loss in respect of a loss recognised for onerous underlying contracts. A loss-recovery 
component is established or adjusted in the asset for remaining coverage of reinsurance contracts held for the amount 
of income recognised;

• 

reversals of a loss-recovery component to the extent that they are not changes in the fulfilment cash flows of the group;

•  changes in fulfilment cash flows that relate to future services, measured at the discount rates determined on initial 
recognition, unless the changes result from changes in fulfilment cash flows of onerous underlying contracts, in which 
case they are recognised in profit or loss and create or adjust a loss-recovery component;

• 

• 

the effect of any currency exchange differences on the CSM; and

the amount recognised in profit or loss for the services received in the period.

176

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.8 Reinsurance contracts held (continued)
Reinsurance of onerous underlying insurance contracts
The Group adjusts the CSM of the group to which a reinsurance contract held belongs and as a result recognises income 
when it recognises a loss on initial recognition of onerous underlying contracts, if the reinsurance contract held is entered 
into before or at the same time as the onerous underlying contracts are recognised. The adjustment to the CSM is determined 
by multiplying:

• 

• 

the amount of the loss that relates to the underlying contracts; and

the percentage of claims on the underlying contracts that the Group expects to recover from the reinsurance contracts 
held.

For  reinsurance  contracts  acquired  in  a  transfer  of  contracts  or  a  business  combination  covering  onerous  underlying 
contracts, the adjustment to the CSM is determined by multiplying:

• 

• 

the amount of the loss that relates to the underlying contracts at the date of acquisition; and

the percentage of claims on the underlying contracts that the Group expects at the date of acquisition to recover from 
the reinsurance contracts held.

For  reinsurance  contracts  held  which  were  acquired  in  a  business  combination,  the  adjustment  to  the  CSM  reduces 
goodwill or increases a gain on a bargain purchase.

If the reinsurance contract held covers only some of the insurance contracts included in an onerous group of contracts, 
then the Group uses a systematic and rational method to determine a portion of losses recognised on the onerous group of 
contracts containing the insurance contracts covered by the reinsurance contract held.

A loss-recovery component is established or adjusted in the asset for remaining coverage of reinsurance contracts held, 
which determines the amounts that are subsequently presented in profit or loss as reversals of recoveries of losses from 
the reinsurance contracts held and are excluded from the allocation of reinsurance premiums paid.

Reinsurance contracts held measured under the PAA
The Group applies the same accounting principles to measure a group of insurance contracts or reinsurance contracts held 
under the PAA.

If a loss-recovery component is established for a group of reinsurance contracts held measured under the PAA, the Group 
adjusts the carrying amount of the asset.

177

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.9 Transition approaches
The Group adopts both the modified retrospective approach and the fair value approach when it is impracticable to use a 
full retrospective approach in determining transition amounts at the IFRS 17 transition date.

Contracts measured under the modified retrospective approach
The objective of this approach was to achieve the closest outcome to retrospective application possible using reasonable 
and supportable information available without undue cost or effort. The Group applied each of the following modifications 
only to the extent that it did not have reasonable and supportable information to apply IFRS 17 fully retrospectively.

Contracts without direct participation features
For relevant groups of contracts without direct participation features,

•  The  future  cash  flows  on  initial  recognition  were  estimated  by  adjusting  the  cash  flows  that  were  known  to  have 

occurred.

•  The risk adjustment for non-financial risk on initial recognition was determined by adjusting the amount at 1 January 
2022 for the expected release of risk before 1 January 2022. The expected release of risk was determined with reference 
to the release of risk for similar insurance contracts that the Group issued at 1 January 2022.

•  When any of these modifications was used to determine the CSM (or the loss component) at initial recognition:

– 

– 

the  amount  of  the  CSM  recognised  in  profit  or  loss  before  1  January  2022  was  determined  by  comparing  the 
remaining coverage units at 1 January 2022 with the coverage units provided under the group of contracts before 
that date; and

the amount allocated to the loss component before 1 January 2022 determined using the proportion of the loss 
component relative to the total estimate of the present value of the future cash outflows and the risk adjustment for 
non-financial risk on initial recognition.

Contracts with direct participation features
For relevant groups of contracts with direct participation features,

•  The Group determined the CSM (or the loss component) at 1 January 2022 by calculating a proxy for the total CSM for 
all services to be provided under the group that equal to the fair value of the underlying items at 1 January 2022 minus 
the fulfilment cash flows at 1 January 2022, adjusted for:

–  amounts charged to policyholders (including charges deducted from the underlying items) before 1 January 2022;

–  amounts paid before 1 January 2022 that would not have varied based on the underlying items;

– 

the change in the risk adjustment for non-financial risk caused by the release from risk before 1 January 2022, 
which was estimated based on an analysis of similar contracts that the Group issued at 1 January 2022; and

– 

insurance acquisition cash flows arising before 1 January 2022 that were allocated to the group.

178

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.9 Transition approaches (continued)
Contracts measured under the modified retrospective approach (continued)
Contracts with direct participation features (continued)
• 

If the calculation resulted in a CSM, then the Group measured the CSM at 1 January 2022 by deducting the CSM related 
to services provided before 1 January 2022. The CSM related to services provided before 1 January 2022 was determined 
by comparing the coverage units at 1 January 2022 with the coverage units provided under the group of contracts 
before that date.

• 

If the calculation resulted in a loss component, then the Group adjusted the loss component to zero and increased the 
LRC excluding the loss component by the same amount at 1 January 2022.

•  The amount of insurance finance income or expenses accumulated in the insurance finance reserve at 1 January 2022 
was determined to be equal to the cumulative amount recognised in the other comprehensive income on the underlying 
items as applicable.

Reinsurance of onerous underlying contracts
For groups of reinsurance contracts held covering onerous underlying contracts that were entered into before or at the 
same time as the onerous underlying contracts, the Group established a loss-recovery component at 1 January 2022. For 
some groups of reinsurance contracts held measured under the modified retrospective approach, the Group determined 
the loss-recovery component by multiplying:

• 

• 

the amount of the loss component that relates to the underlying contracts at 1 January 2022; and

the percentage of claims on the underlying contracts that the Group expected to recover from the reinsurance contracts 
held.

For certain other groups of reinsurance contracts held, the Group did not identify a loss-recovery component because it did 
not have reasonable and supportable information to do so.

Insurance acquisition cash flows – Modified retrospective approach
Under the modified retrospective approach,  the  Group identified  any insurance acquisition cash flows arising before 1 
January 2022 that did not relate to contracts that had ceased to exist before that date. These cash flows were allocated, 
using the same systematic and rational method, to:

•  groups of contracts recognised at 1 January 2022 (which adjusted the CSM of those groups); and

•  groups of contracts expected to be recognised after 1 January 2022 (which were recognised as assets for insurance 

acquisition cash flows).

179

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.9 Transition approaches (continued)
Contracts measured under the fair value approach
For  the  groups  of  contracts  that  are  measured  under  the  fair  value  approach,  the  Group  determined  the  CSM  or  loss 
component of the LRC at 1 January 2022 as the difference between the fair value of a group of contracts at that date and 
the fulfilment cash flows at that date.

The fair value of groups of contracts is primarily determined by using present value technique from the perspective of a 
market participant with considerations of the following:

•  estimate of future cash flows that a market participant would expect to incur or receive in fulfilling the liabilities;

• 

time value of money, represented by the risk-free interest rate plus a spread based on the characteristic of the liabilities;

•  premiums that a market participant would require for bearing uncertainty inherent in the cash flows in relation to non-

financial risks and compensation that a market participant would require to assume the obligations;

• 

the non-performance risk relating to those liabilities; and

•  other factors that a market participant would take into account in the circumstances.

To the extent possible, the Group maximised the use of relevant market data and information of market transactions in Asia. 
For the unobservable inputs, the Group used the best information available in the circumstances, which might include the 
Group’s own data.

For all contracts measured under the fair value approach, the Group used reasonable and supportable information available 
at 1 January 2022 to determine:

•  how to identify groups of contracts;

•  whether  a  contract  meets  the  definition  of  a  contract  with  or  without  direct  participation  features,  or  investment 

contract with discretionary participation features; and

•  how to identify discretionary cash flows for contracts without direct participation features.

For contracts acquired in a transfer of contracts or a business combination before 2022, the Group classified liabilities for 
settlement of claims as liabilities for incurred claims, even though the claims might have been incurred before the contracts 
were acquired.

For groups of contracts measured under the fair value approach,

• 

• 

the discount rates on initial recognition were determined at 1 January 2022 instead of at the date of initial recognition.

the amount of insurance finance income or expenses accumulated in the insurance finance reserve at 1 January 2022 
was determined to be zero for contracts without direct participation features and to be equal to the cumulative amount 
recognised in the other comprehensive income on the underlying items for contracts with direct participation features 
as applicable.

For groups of reinsurance contracts held covering onerous underlying contracts, the Group established a loss-recovery 
component at 1 January 2022. The Group determined the loss-recovery component by multiplying:

the amount of the loss component that relates to the underlying contracts at 1 January 2022; and

the percentage of claims on the underlying contracts that the Group expected to recover from the reinsurance contracts 
held.

• 

• 

180

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.9 Transition approaches (continued)
Contracts measured under the fair value approach (continued)
Insurance acquisition cash flows – Fair value approach
The Group measured an asset for insurance acquisition cash flows under the fair value approach at an amount equal to the 
insurance acquisition cash flows that it would incur at 1 January 2022 for the rights to obtain:

• 

recoveries of insurance acquisition cash flows from premiums of contracts issued before 1 January 2022 but not yet 
recognised at that date, and future contracts that are renewals of such contracts;

• 

future contracts that are renewals of contracts recognised at 1 January 2022; and

•  other future contracts after 1 January 2022 without paying again insurance acquisition cash flows that the Group has 

already paid.

2.3.10 Derecognition and contract modification
The Group derecognises a contract when it is extinguished – i.e. when the specified obligations in the contract expire or are 
discharged or cancelled.

The Group also derecognises a contract if its terms are modified in a way that would have changed the accounting for the 
contract significantly had the new terms always existed, in which case a new contract based on the modified terms is 
recognised. If a contract modification does not result in derecognition, then the Group treats the changes in cash flows 
caused by the modification as changes in estimates of fulfilment cash flows.

On the derecognition of a contract in a group of contracts not measured under the PAA:

• 

• 

• 

the fulfilment cash flows allocated to the group are adjusted to eliminate those that relate to the rights and obligations 
derecognised;

the CSM of the group is adjusted for the change in the fulfilment cash flows that relate to future services, except where 
such changes are allocated to a loss component; and

the number of coverage units for the expected remaining services is adjusted to reflect the coverage units derecognised 
from the group.

If a contract is derecognised because it is transferred to third party, then the CSM is also adjusted for the premium charged 
by the third party, unless the contract is onerous.

If a contract is derecognised because its terms are modified, then the CSM is also adjusted for the premium that would 
have been charged had the Group entered into a contract with the new contract’s terms at the date of modification, less 
any additional premium charged for the modification. The new contract recognised is measured assuming that, at the date 
of modification, the issuer received the premium that it would have charged less any additional premium charged for the 
modification.

181

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)

2.3.11 Presentation
Portfolios of insurance contracts and reinsurance contracts held in an asset position are presented separately from those 
in  a  liability  position.  Portfolios  of  insurance  contracts  issued  are  presented  separately  from  portfolios  of  reinsurance 
contracts held. Any assets recognised for insurance acquisition cash flows arising before the recognition of the related 
group  of  insurance  contracts  are  included  in  the  carrying  amount  of  the  related  portfolios  of  insurance  contracts. Any 
assets or liabilities for cash flows arising before the recognition of the related group of reinsurance contracts held are 
included in the carrying amount of the related portfolios of reinsurance contracts held.

The Group disaggregates amounts recognised in the income statement and the statement of comprehensive income into 
(a) an insurance service result, comprising insurance revenue and insurance service expenses, and (b) insurance finance 
income or expenses.

Income and expenses from reinsurance contracts held are presented separately from income and expenses from insurance 
contracts. Income and expenses from reinsurance contracts held, other than insurance finance income or expenses, are 
presented on a net basis as “net expenses from reinsurance contracts held” in the insurance service result.

The  Group  does  not  disaggregate  changes  in  the  risk  adjustment  for  non-financial  risk  between  the  insurance  service 
result and insurance finance income or expenses. All changes in the risk adjustment for non-financial risk are included in 
the insurance service result.

Insurance revenue and insurance service expenses exclude any investment components and are recognised as follows.

2.3.11.1 Insurance revenue – insurance contracts not measured under the PAA
The  Group  recognises  insurance  revenue  as  it  satisfies  its  performance  obligations  –  i.e.  as  it  provides  services  under 
groups of contracts. For contracts not measured under the PAA, the insurance revenue relating to services provided for 
each period represents the total of the changes in the LRC that relate to services for which the Group expects to receive 
consideration, but excludes expected investment components and mainly comprises the following items:

•  A release of the CSM, measured based on coverage units provided;

•  Changes in the risk adjustment for non-financial risk relating to current services;

•  Claims and other insurance service expenses incurred in the period, generally measured at the amounts expected at 

the beginning of the period; and

•  Other  amounts,  including  experience  adjustments  for  premium  receipts  for  current  or  past  services  and  amounts 

related to incurred policyholder tax expenses.

For  insurance  acquisition  cash  flows  recovery,  the  Group  allocates  a  portion  of  premiums  related  to  the  recovery  in  a 
systematic way based on the passage of time over the expected coverage of a group of contracts. The allocated amount is 
recognised as insurance revenue with the same amount recognised as insurance service expenses.

182

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)
2.3.11 Presentation (continued)
2.3.11.2 Release of the CSM – insurance contracts not measured under the PAA
The amount of the CSM of a group of insurance contracts that is recognised as insurance revenue in each reporting period 
is determined by identifying the coverage units in the group, allocating the CSM remaining at the end of the reporting 
period (before any allocation) equally to each coverage unit provided in the current period and expected to be provided in 
future periods, and recognising in profit or loss the amount of the CSM allocated to coverage units provided in the current 
period.  The  number  of  coverage  units  is  the  quantity  of  services  provided  by  the  contracts  in  the  group,  determined 
considering for each contract the quantity of benefits provided and its expected coverage period.

2.3.11.3 Insurance revenue – insurance contracts measured under the PAA
For contracts measured under the PAA, the insurance revenue for each period is the amount of expected premium for 
providing services in the period. The Group allocates the expected premium to each period on the following bases:

• 

• 

the passage of time; or

the  expected  timing  of  incurred  insurance  service  expenses,  if  the  expected  pattern  of  release  of  risk  during  the 
coverage period differs significantly from the passage of time.

2.3.11.4 Loss components – insurance contracts not measured under the PAA
For  contracts  not  measured  under  the  PAA,  the  Group  establishes  a  loss  component  of  the  LRC  for  onerous  groups  of 
contracts.  The  loss  component  determines  the  amounts  of  fulfilment  cash  flows  that  are  subsequently  excluded  from 
insurance revenue when they occur. When the fulfilment cash flows occur, they are allocated between the loss component 
and the LRC excluding the loss component on a systematic basis.

Changes in estimates of fulfilment cash flows relating to future services and changes in the Group’s share of the fair value 
of underlying items are allocated solely to the loss component. If the loss component is reduced to zero, then any excess 
over the amount allocated to the loss component creates or reinstates the CSM for the group of contracts.

2.3.11.5 Insurance service expenses
Insurance service expenses arising from insurance contracts are recognised in profit or loss generally as they are incurred. 
They exclude repayments of investment components and mainly comprise the following items:

• 

Incurred claims and other insurance service expenses;

•  Amortisation of insurance acquisition cash flows: for contracts not measured under the PAA, this is equal to the amount 
of insurance revenue recognised in the period that relates to recovering insurance acquisition cash flows. For contracts 
measured  under  the  PAA,  the  Group  amortises  insurance  acquisition  cash  flows  on  a  straight-line  basis  over  the 
coverage period of the group of contracts;

•  Losses on onerous contracts and reversals of such losses; and

•  Adjustments to the liabilities for incurred claims that do not arise from the effects of the time value of money, financial 

risk and changes therein.

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2.3  Insurance contracts, investment contracts with discretionary participation features (DPF) and reinsurance 

contracts held (continued)
2.3.11 Presentation (continued)
2.3.11.6 Net expenses from reinsurance contracts held
Net expenses from reinsurance contracts held mainly comprise an allocation of reinsurance premiums paid less amounts 
recovered from reinsurers.

The  Group  recognises  an  allocation  of  reinsurance  premiums  paid  as  reinsurance  expenses  within  net  expenses  from 
reinsurance contracts held for the coverage or other services received by the Group under groups of reinsurance contracts 
held. For contracts not measured under the PAA, the allocation of reinsurance premiums paid relating to services received 
for each period represents the total of the changes in the asset for remaining coverage that relate to services for which the 
Group expects to pay consideration.

For  contracts  measured  under  the  PAA,  the  allocation  of  reinsurance  premiums  paid  for  each  period  is  the  amount  of 
expected premium payments for receiving services in the period.

For a group of reinsurance contracts held covering onerous underlying contracts, the Group establishes a loss-recovery 
component of the asset for remaining coverage to depict the recovery of losses recognised:

•  on recognition of onerous underlying contracts, if the reinsurance contract held covering those contracts is entered 

into before or at the same time as those contracts are entered into; and

• 

for changes in fulfilment cash flows of the group of reinsurance contracts held relating to future services that result 
from changes in fulfilment cash flows of the onerous underlying contracts.

2.3.11.7 Insurance finance income or expenses
Insurance finance income or expenses comprise changes in the carrying amounts of groups of insurance contracts and 
reinsurance contracts held arising from the effects of the time value of money, financial risk and changes therein. This 
includes changes in the measurement of groups of contracts caused by changes in the value of underlying items (excluding 
additions and withdrawals).

For certain portfolios, the Group has chosen to disaggregate insurance finance income or expenses between profit or loss 
and other comprehensive income. The amount included in profit or loss is determined by a systematic allocation of the 
expected total insurance finance income or expenses over the duration of the group of contracts. The systematic allocation 
is determined as follows:

•  Contracts for which changes in assumptions that relate to financial risk have a substantial effect on the amounts paid 
to the policyholders: for insurance finance income or expenses arising from the estimates of future cash flows, using 
either a rate that allocates the remaining revised expected insurance finance income or expenses over the remaining 
duration  of  the  group  of  contracts  at  a  constant  rate  (i.e.  the  effective  yield)  or  an  allocation  that  is  based  on  the 
amounts credited in the period and expected to be credited in future periods; and for insurance finance income or 
expenses arising from the CSM, the discount rates determined on initial recognition of the group of contracts. This 
selection of the rate applied is based on the characteristics of contracts.

•  Contracts for which changes in assumptions that relate to financial risk do not have a substantial effect on the amounts 

paid to the policyholders: the discount rates determined on initial recognition of the group of contracts.

Amounts  presented  in  other  comprehensive  income  are  accumulated  in  the  insurance  finance  reserve.  If  the  Group 
derecognises  a  contract  without  direct  participation  features  as  a  result  of  a  transfer  to  a  third  party  or  a  contract 
modification, then any remaining amounts of accumulated other comprehensive income for the contract are reclassified to 
profit or loss.

The Group presents insurance finance income or expenses for all other contracts in profit or loss.

184

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.4 Investment contracts
Investment contracts do not contain sufficient insurance risk to be considered insurance contracts and are accounted for 
as a financial liability, other than investment contracts with DPF which are excluded from the scope of IFRS 9 and are 
accounted for as insurance contracts.

Revenue from these contracts consists of various charges (policy fees, handling fees, management fees and surrender 
charges) made against the contract for the cost of insurance, expenses and early surrender. First year charges are amortised 
over the life of the contract as the services are provided.

Investment contract fee revenue
Customers are charged fees for policy administration, investment management, surrenders or other contract services. The 
fees may be fixed amounts or vary with the amounts being managed, and will generally be charged as an adjustment to the 
policyholder’s account balance. The fees are recognised as revenue in the period in which they are received unless they 
relate to services to be provided in future periods, in which case they are deferred and recognised as the service is provided.

When part of the fee received from a policyholder is expected to be refunded in the future, the related fee is not recognised 
as a revenue and a sales inducement liability is established which forms part of the investment contract liabilities.

Origination and other “upfront” fees (fees that are assessed against the account balance as consideration for origination of 
the contract) are charged on some non-participating investment and pension contracts. Where the investment contract is 
recorded at amortised cost, these fees are amortised and recognised over the expected term of the policy as an adjustment 
to the effective yield. Where the investment contract is measured at fair value, the front-end fees that relate to the provision 
of investment management services are amortised and recognised as the services are provided.

Deferred origination costs
The  costs  of  acquiring  investment  contracts  with  investment  management  services,  including  commissions  and  other 
incremental expenses directly related to the issue of each new contract, are deferred and amortised over the period that 
services are provided. Deferred origination costs are tested for recoverability at each reporting date.

The costs of acquiring new investment contracts without investment management services are included as part of the 
effective interest rate used to calculate the amortised cost of the related investment contract liabilities.

Investment contract liabilities
Deposits received in respect of investment contracts are not accounted for through the consolidated income statement, 
except  for  the  investment  income  and  fees  attributable  to  those  contracts,  but  are  accounted  for  directly  through  the 
consolidated  statement  of  financial  position  as  an  adjustment  to  the  investment  contract  liability,  which  reflects  the 
account balance.

The  majority  of  the  Group’s  contracts  classified  as  investment  contracts  are  unit-linked  contracts,  with  measurement 
directly  linked  to  the  underlying  investment  assets. These  represent  investment  portfolios  maintained  to  meet  specific 
investment objectives of policyholders who generally bear the credit and market risks on those investments. The liabilities 
are carried at fair value determined with reference to the accumulation value (current unit value) with changes recognised 
in profit or loss. The costs of policy administration, investment management, surrender charges and certain policyholder 
taxes  assessed  against  customers’  account  balances  are  included  in  revenue,  and  accounted  for  as  described  under 
“Investment contract fee revenue” above.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.4 Investment contracts (continued)
Investment contract liabilities (continued)
Non unit-linked investment contract liabilities are carried at amortised cost, being the fair value of consideration received 
at the date of initial recognition, less the net effect of principal payments such as transaction costs and front-end fees, plus 
or minus the cumulative amortisation using the effective interest method of any difference between that initial amount and 
the maturity value, and less any write-down for surrender payments. The effective interest rate equates the discounted 
cash payments to the initial amount. At each reporting date, the unearned revenue liability is determined as the value of 
the future best estimate cash flows discounted at the effective interest rate. Any adjustment is immediately recognised as 
income or expenses in the consolidated income statement.

The amortised cost of the financial liability is never recorded at less than the amount payable on surrender, discounted for 
the time value of money where applicable, if the investment contract is subject to a surrender option.

Deferred fee income liability
Deferred fee income liability represents upfront fees and other non-level charges that have been collected and released to 
the consolidated income statement over the estimated life of the business. A separate liability for accumulation value is 
established.

2.5 Financial instruments
2.5.1 Classification and designation of financial instruments
On initial recognition, a financial asset is classified as measured at amortised cost, fair value through other comprehensive 
income or fair value through profit or loss.

Financial assets are not reclassified subsequent to their initial recognition, unless the Group changes its business model 
for managing financial assets in which case all affected financial assets are reclassified at the beginning of the reporting 
period during which the business model has changed.

A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated as at fair 
value through profit or loss:

• 

• 

it is held within a business model whose objective is to hold assets to collect contractual cash flows; and

its contractual terms give rise on specified dates to cash flows that are solely payments of principal and interest on the 
principal amount outstanding.

A debt security is measured at fair value through other comprehensive income if it meets both of the following conditions 
and is not designated as at fair value through profit or loss:

• 

• 

it is held within a business model whose objective is achieved by both collecting contractual cash flows and selling 
financial assets; and

its contractual terms give rise on specified dates to cash flows that are solely payments of principal and interest on the 
principal amount outstanding.

On initial recognition of an equity security that is not held for trading, the Group may irrevocably elect to present subsequent 
changes in fair value in other comprehensive income on an investment-by-investment basis.

All financial assets not classified as measured at amortised cost or fair value through other comprehensive income as 
described above are measured at fair value through profit or loss. In addition, on initial recognition the Group may irrevocably 
designate a financial asset that otherwise meets the requirements to be measured at amortised cost or at fair value through 
other  comprehensive  income  as  at  fair  value  through  profit  or  loss  if  doing  so  eliminates  or  significantly  reduces  an 
accounting mismatch that would otherwise arise.

186

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.5 Financial instruments (continued)
2.5.1 Classification and designation of financial instruments (continued)
Financial assets and liabilities at fair value through profit or loss
Financial assets and liabilities at fair value through profit or loss comprise two categories:

• 

• 

financial assets or liabilities mandatorily classified as at fair value through profit or loss; and

financial assets or liabilities designated at fair value through profit or loss upon initial recognition.

Management designates financial assets and liabilities at fair value through profit or loss if this eliminates a measurement 
or recognition inconsistency or if the liabilities are actively managed on a fair value basis, including among others debt 
securities held in participating funds and other participating business with distinct portfolios.

Dividend income from equity instruments measured at fair value through profit or loss is recognised in other investment 
return  in  the  consolidated  income  statement,  generally  when  the  security  becomes  ex-dividend.  Interest  revenue  is 
recognised on an accrued basis. For all financial assets and liabilities measured at fair value through profit or loss, changes 
in fair value are recognised in profit or loss as part of net investment result.

Transaction costs in respect of financial assets and liabilities at fair value through profit or loss are expensed as they are 
incurred.

Financial assets at fair value through other comprehensive income
These principally consist of the Group’s debt securities (other than those backing participating funds, other participating 
business with distinct portfolios and unit-linked contracts). These financial assets are initially recognised at fair value plus 
attributable  transaction  costs  and  are  subsequently  measured  at  fair  value. The  difference  between  their  cost  and  par 
value is amortised. Interest revenue is recognised in investment return in the consolidated income statement using the 
effective interest method.

Unrealised gains and losses on securities are analysed between differences resulting from foreign currency translation, 
and other fair value changes. Foreign currency translation differences are calculated as if they were carried at amortised 
cost and so are recognised in the consolidated income statement as other investment return. For impairments, reference 
is made to the section “Impairment of financial assets”.

Changes in the fair value of securities, except for impairment losses and relevant foreign exchange gains and losses, are 
recognised  in  other  comprehensive  income.  Impairment  losses  and  relevant  foreign  exchange  gains  and  losses  are 
recognised in the consolidated income statement.

Realised gains and losses on financial assets
Realised gains and losses on financial assets measured at fair value through profit or loss excludes any interest revenue or 
dividend income.

Realised gains and losses on financial assets measured at fair value through other comprehensive income are determined 
as  the  difference  between  the  sale  proceeds  and  its  original  cost  or  amortised  cost  as  appropriate.  Amortised  cost  is 
determined by specific identification.

Recognition of financial instruments
Purchases  and  sales  of  financial  instruments  are  recognised  on  the  trade  date,  which  is  the  date  at  which  the  Group 
commits to purchase or sell the assets.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.5 Financial instruments (continued)
2.5.1 Classification and designation of financial instruments (continued)
Derecognition, contract modification and offset
Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or where 
the  Group  has  transferred  substantially  all  risks  and  rewards  of  ownership.  If  the  Group  neither  transfers  nor  retains 
substantially all the risks and rewards of ownership of a financial asset, it derecognises the financial asset if it no longer 
has control over the asset. In transfers where control over the asset is retained, the Group continues to recognise the asset 
to the extent of its continuing involvement. The extent of continuing involvement is determined by the extent to which the 
Group is exposed to changes in the fair value of the asset.

Financial liabilities are generally derecognised when their contractual obligations expire or are discharged or cancelled. 
Notwithstanding, when, and only when, the Group repurchases its financial liability and includes it as underlying items of 
contracts with direct participation features or investment contracts with DPF, the Group may elect not to derecognise the 
financial liability. Instead, the Group may elect to continue to account for that instrument as a financial liability and to 
account for the repurchased instrument as if it were a financial asset and measure it at fair value through profit or loss. This 
election is irrevocable and is made on an instrument-by-instrument basis.

If  the  terms  of  a  financial  instrument  are  modified,  then  the  Group  evaluates  whether  the  cash  flows  of  the  modified 
financial instrument are substantially different. If the cash flows are substantially different, in which case, a new financial 
instrument based on the modified terms is recognised at fair value. If a financial instrument is modified but not substantially, 
then it is not derecognised.

Financial assets and liabilities are offset and the net amount reported in the consolidated statement of financial position 
only when there is a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net 
basis, or realise the asset and settle the liability simultaneously.

Cash and cash equivalents
Cash  and  cash  equivalents  include  cash  in  hand,  deposits  held  at  call  with  banks  and  other  short-term  highly  liquid 
investments  held  for  cash  management  purposes,  which  have  maturities  at  acquisition  of  three  months  or  less,  or  are 
convertible into known amounts of cash and subject to insignificant risk of changes in value. Cash and cash equivalents 
also include cash received as collateral for derivative transactions, and repo and reverse repo transactions, as well as cash 
and  cash  equivalents  held  for  the  benefit  of  policyholders  in  connection  with  unit-linked  products.  Cash  and  cash 
equivalents that are not mandatorily measured at fair value through profit or loss are measured at amortised cost using the 
effective interest method.

Financial assets measured at amortised cost
Other than cash and cash equivalents, financial assets measured at amortised cost primarily include debt securities, loans 
and  deposits,  and  receivables.  These  financial  assets  are  initially  recognised  at  fair  value  plus  transaction  costs. 
Subsequently, they are carried at amortised cost using the effective interest method less any impairment losses. Interest 
revenue from debt securities measured at amortised cost is recognised in investment return in the consolidated income 
statement using the effective interest method.

188

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.5 Financial instruments (continued)
2.5.2 Fair values of non-derivative financial instruments
The fair value of a financial instrument is the amount that would be received to sell an asset or paid to transfer a liability in 
an orderly transaction between market participants at the measurement date, having regard to the specific characteristics 
of the asset or liability concerned, assuming that the transfer takes place in the most advantageous market to which the 
Group has access. The fair values of financial instruments traded in active markets (such as financial instruments at fair 
value through profit or loss and fair value through other comprehensive income) are based on quoted market prices at the 
date of the consolidated statement of financial position. The quoted market price used for financial assets held by the 
Group is the current bid price, which is considered to be the price within the bid-ask spread that is most representative of 
the  fair  value  in  the  circumstances.  The  fair  values  of  financial  instruments  that  are  not  traded  in  active  markets  are 
determined using valuation techniques. The Group uses a variety of methods and makes assumptions that are based on 
market  conditions  at  the  date  of  each  consolidated  statement  of  financial  position.  The  objective  of  using  a  valuation 
technique is to estimate the price at which an orderly transaction would take place between market participants at the 
date of the consolidated statement of financial position.

Financial instruments carried at fair value are measured using a fair value hierarchy described in note 20.

2.5.3 Impairment of financial assets
The Group recognises loss allowances for expected credit losses (ECL) on financial assets measured at amortised cost and 
debt securities measured at fair value through other comprehensive income. Loss allowances are measured at an amount 
equal to lifetime ECL, except in the following cases, for which the amount recognised is 12-month ECL:

• 

• 

financial assets that are determined to have low credit risk at the reporting date; and

financial assets (other than trade receivables or lease receivables) for which credit risk has not increased significantly 
since initial recognition.

Loss allowances for trade receivables and lease receivables are always measured at an amount equal to lifetime ECL.

Lifetime ECL are the ECL that result from possible default events over the expected life of the financial instrument, whereas 
12-month ECL are the portion of ECL that results from default events that are possible within the 12 months after the 
reporting date. In all cases, the maximum period considered when estimating ECL is the maximum contractual period over 
which the Group is exposed to credit risk.

ECL are a probability-weighted estimate of credit losses and are measured as follows:

• 

financial  assets  that  are  not  credit-impaired  at  the  reporting  date:  the  present  value  of  all  cash  shortfalls  –  i.e.  the 
difference between the cash flows due to the entity in accordance with the contract and the cash flows that the Group 
expects to receive; and

•  other financial assets that are credit-impaired at the reporting date: the difference between the gross carrying amount 

and the present value of estimated future cash flows.

Loss allowances for ECL of financial assets measured at amortised cost are deducted from the gross carrying amount of 
the  assets,  and  loss  allowances  for  debt  securities  measured  at  fair  value  through  other  comprehensive  income  are 
recognised in other comprehensive income and do not reduce the carrying amount of the financial assets in the statement 
of financial position.

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2.5 Financial instruments (continued)
2.5.3 Impairment of financial assets (continued)
The gross carrying amount of financial assets is written off (either partially or in full) to the extent that there is no realistic 
prospect of recovery. This is generally the case when the Group determines that the debtor does not have assets or sources 
of  income  that  could  generate  sufficient  cash  flows  to  repay  the  amounts  subject  to  the  write-off. This  assessment  is 
carried out at the individual asset level. However, financial assets that are written off could still be subject to enforcement 
activities in order to comply with the Group’s procedures for recovery of amounts due.

2.5.4 Derivative financial instruments
Derivative  financial  instruments  primarily  include  foreign  exchange  contracts  and  interest  rate  swaps  that  derive  their 
value  mainly  from  underlying  foreign  exchange  rates  and  interest  rates.  All  derivatives  are  initially  recognised  in  the 
consolidated statement of financial position at their fair value, which represents their cost excluding transaction costs, 
which are expensed. They are subsequently remeasured at their fair value, with movements in this value recognised in 
profit or loss. Fair values are obtained from quoted market prices or, if these are not available, by using valuation techniques 
such as discounted cash flow models or option pricing models. All derivatives are carried as assets when the fair values are 
positive and as liabilities when the fair values are negative.

Derivative instruments for economic hedging
Whilst  the  Group  enters  into  derivative  transactions  to  provide  economic  hedges  under  the  Group’s  risk  management 
framework,  it  adopts  hedge  accounting  to  these  transactions  only  in  limited  circumstances. This  is  either  because  the 
transactions  would  not  meet  the  specific  IFRS  Accounting  Standards  rules  to  be  eligible  for  hedge  accounting  or  the 
documentation requirements to meet hedge accounting criteria would be unduly onerous. Where hedge accounting does 
not apply, these transactions are treated as held for trading and fair value movements are recognised immediately in other 
investment return.

Cash flow hedge
The Group has, in a limited number of cases, designated certain derivatives as hedges of interest rate risk associated with 
the cash flows of highly probable forecast transactions such as forecast purchases of debt securities. As permitted by IFRS 
9, the Group has elected to continue to apply the hedge accounting requirements of IAS 39. To the extent these hedges are 
effective, the change in fair value of the derivatives designated as hedging instruments is recognised in the cash flow 
hedge reserve in other comprehensive income within equity. The gain or loss relating to the ineffective portion is recognised 
immediately in profit or loss. Amounts accumulated in the cash flow hedge reserve are reclassified to profit or loss when 
the hedged item affects profit or loss. In respect of a forecast purchase of a debt security classified as fair value through 
other comprehensive income, the cash flows are expected to affect profit or loss when the coupons from the purchased 
bond are recognised, or on disposal of the security. The application of hedge accounting is discontinued when one of the 
following  situations  occurs:  when  a  derivative  designated  as  the  hedging  instrument  expires  or  is  sold,  terminated  or 
exercised prior to the occurrence of the forecast transaction, when the hedge is no longer highly effective or expected to 
be  highly  effective,  or  when  the  Group  revokes  the  designation  of  the  hedging  relationship.  In  these  situations,  the 
cumulative gain or loss on the hedging instrument that has been recognised in other comprehensive income from the 
period when the hedge was effective remains separately in equity until the forecast transaction occurs. This amount is 
reclassified to profit or loss when the hedged item affects profit or loss. If the forecast transaction is no longer expected to 
occur, the entire amount is reclassified immediately to profit or loss.

190

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. MATERIAL ACCOUNTING POLICY INFORMATION (continued)
2.5 Financial instruments (continued)
2.5.4 Derivative financial instruments (continued)
Embedded derivatives
Embedded derivatives are derivatives embedded within other non-derivative host financial instruments to create hybrid 
instruments.  Where  the  economic  characteristics  and  risks  of  the  embedded  derivatives  are  not  closely  related  to  the 
economic characteristics and risks of the host instrument that is not a financial asset within the scope of IFRS 9, and where 
the hybrid instrument is not measured at fair value with changes in fair value recognised in profit or loss, the embedded 
derivative is bifurcated and carried at fair value as a derivative in accordance with IFRS 9.

2.6 Property, plant and equipment
Property  held  for  own  use,  which  is  solely  held  as  an  underlying  item  of  insurance  contracts  with  direct  participation 
features, is measured initially at cost and subsequently at fair value, with any change therein recognised in profit or loss. 
Any gain or loss on disposal of property held for own use measured at fair value (calculated as the difference between the 
net proceeds from disposal and the carrying amount of the item) is recognised in profit or loss.

2.7 Presentation of the consolidated statement of financial position
The Group’s insurance and investment contract liabilities and related assets are realised and settled over periods of several 
years, reflecting the long-term nature of the Group’s products. Accordingly, the Group presents the assets and liabilities in 
its consolidated statement of financial position in approximate order of liquidity, rather than distinguishing current and 
non-current  assets  and  liabilities.  The  Group  regards  its  deferred  origination  costs,  intangible  assets,  investments  in 
associates and joint ventures, property, plant and equipment and investment property as non-current assets as these are 
held for the longer-term use of the Group.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS
The  Group  makes  estimates  and  assumptions  that  affect  the  reported  amounts  of  assets,  liabilities,  and  revenue  and 
expenses. All estimates are based on management’s knowledge of current facts and circumstances, assumptions based on 
that knowledge and predictions of future events and actions. Actual results can always differ from those estimates, possibly 
significantly.

Items that are considered particularly sensitive to changes in estimates and assumptions, and the relevant accounting 
policies are those which relate to insurance contracts (including investment contracts with DPF), fair value measurement, 
impairment of financial assets and impairment of goodwill and other intangible assets.

3.1 Level of aggregation and recognition of group of insurance contracts
For contracts issued to which the Group does not apply the premium allocation approach, the judgements exercised in 
determining whether contracts are onerous on initial recognition or those that have no significant possibility of becoming 
onerous subsequently are:

•  based on the likelihood of changes in assumptions which, if they occurred, would result in the contracts becoming 

onerous; and

•  using information about profitability estimation for the relevant group of products.

The accounting policy on level of aggregation and recognition of group of insurance contracts is described in note 2.3.3.

3.2 Measurement of insurance contracts not measured under the premium allocation approach
The asset or liability for groups of insurance contracts is measured as the total of fulfilment cash flows and CSM.

The fulfilment cash flows of insurance contracts (including investment contracts with DPF) represents the present value 
of estimated future cash outflows, less the present value of estimated future cash inflows and adjusted for a provision for 
the risk adjustment for non-financial risk. The assumptions used and the techniques for estimating fulfilment cash flows 
and risk adjustment for non-financial risk are based on actual experience by each geographical market and policy form. 
The Group exercises significant judgement in making appropriate assumptions and techniques.

CSM represents the unearned profits that the Group will recognise as it provides services under the insurance contracts in 
a group. The amounts of CSM recognised in profit or loss are determined by identifying the coverage units in the group, 
allocating the CSM at the end of period equally to each coverage unit provided in the current period and expected to be 
provided in the future. The number of coverage units in a group is the quantity of the services provided by the contracts in 
the  group,  determined  by  considering  for  each  contract  the  quantity  of  the  services  provided  under  a  contract  and  its 
expected coverage period. The Group exercises judgements in determining the quantity of the services provided under a 
contract which will affect the amounts recognised in the consolidated financial statements as insurance revenue from 
insurance contracts issued.

The judgements exercised in the valuation of insurance contracts (including investment contracts with DPF) affect the 
amounts recognised in the consolidated financial statements as assets or liabilities of insurance contracts and investment 
contracts  with  DPF.  Further  details  of  the  related  accounting  policies,  key  risk  and  variables,  and  the  sensitivities  of 
assumptions to the key variables in respect of insurance contracts are provided in notes 2.3, 24 and 34.

192

AIA GROUP LIMITEDFINANCIAL STATEMENTS3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS (continued)
3.3 Determination of coverage unit
The CSM of a group of contracts is recognised as insurance revenue in each period based on the number of coverage units 
provided in  the period, which is  determined  by  considering for each  contract the quantity of the services provided, its 
expected coverage period and time value of money.

The quantity of services provided by insurance contracts could include insurance coverage, investment-return service and 
investment-related service, as applicable. In assessing the services provided by insurance contracts, the terms and benefit 
features of the contracts are considered.

For contracts providing predominately insurance coverage, the quantity of services is determined for the contract as a 
whole based on the expected maximum benefits less investment component. For contracts providing multiple services, the 
quantity  of  services  is  determined  based  on  the  benefits  provided  to  policyholder  for  each  service  with  the  relative 
weighting considered in the calculation through the use of factors. Relevant elements are considered in determining the 
quantity  of  services  including  among  others,  benefit  payments  and  premiums.  The  Group  applies  judgement  in  these 
determinations.

Expected coverage period is derived based on the likelihood of an insured event occurring to the extent they affect the 
expected duration of contracts in the group. Determining the expected coverage period is judgemental since it involves 
making an expectation of when claims and lapse will occur.

3.4 Transition to IFRS 17
The Group applied IFRS 17 for annual reporting period beginning on 1 January 2023. The Group has determined that it was 
impracticable to apply the full retrospective approach for some groups of contracts because certain historical information 
was not available or was not available without undue cost or effort that would enable it to be used under this approach. 
Therefore, the Group applied the modified retrospective or fair value approaches for these groups of contracts. The Group 
exercises  judgements  in  determining  the  transition  approaches,  applying  the  transition  methods  and  measuring  the 
transition impacts on the transition date, which will affect the amounts recognised in the consolidated financial statements 
on the transition date. Further details of the related accounting policies and information on the date of initial adoption are 
provided in notes 2.3.9 and 43.

3.5 Fair value measurement
3.5.1 Fair value of financial assets
The  Group  determines  the  fair  values  of  financial  assets  traded  in  active  markets  using  quoted  bid  prices  as  of  each 
reporting date. The fair values of financial assets that are not traded in active markets are typically determined using a 
variety of other valuation techniques, such as prices observed in recent transactions and values obtained from current bid 
prices of comparable investments. More judgement is used in measuring the fair value of financial assets for which market 
observable prices are not available or are available only infrequently.

The degree of judgement used in measuring the fair value of financial assets generally correlates with the level of pricing 
observability. Pricing observability is affected by a number of factors, including the type of financial instrument, whether 
the financial instrument is new to the market and not yet established, the characteristics specific to the transaction and 
general market conditions.

Further  details  of  the  fair  value  of  financial  assets  and  the  sensitivity  analysis  to  interest  rates  and  equity  prices  are 
provided in notes 20 and 34.

193

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS (continued)
3.5 Fair value measurement (continued)
3.5.2 Fair value of property held for own use and investment property
The Group uses independent professional valuers to determine the fair value of properties on the basis of the highest and 
best use of the properties that is physically possible, legally permissible and financially feasible. In most cases, current use 
of the properties is considered to be the highest and best use for determining the fair value. Different valuation techniques 
may be adopted to reach the fair value of the properties. Under the Market Data Approach, records of recent sales and 
offerings  of  similar  property  are  analysed  and  comparisons  are  made  for  factors  such  as  size,  location,  quality  and 
prospective use. For investment properties, the discounted cash flow approach may be used by reference to net rental 
income allowing for reversionary income potential to estimate the fair value of the properties. On some occasions, the cost 
approach is used as well to calculate the fair value which reflects the cost that would be required to replace the service 
capacity of the property.

Further details of the fair value of property held for own use and investment property are provided in note 20.

3.6 Impairment of financial assets
The Group recognises loss allowances for ECL on financial assets measured at amortised cost and debt securities measured 
at  fair  value  through  other  comprehensive  income. The  measurement  of  ECL  requires  the  use  of  complex  models  and 
significant assumptions about future economic conditions and credit behaviour. Details of the inputs, assumptions and 
estimation techniques used for estimating ECL are further explained in note 23.

A number of significant judgements are also required in applying the accounting requirements for measuring ECL, such as:

•  Determining criteria for significant increase in credit risk since initial recognition;

•  Choosing appropriate models and assumptions for the measurement of ECL; and

•  Establishing the methodology for incorporating forward-looking information into the measurement of ECL.

3.7 Impairment of goodwill and other intangible assets
For the purposes of impairment testing, goodwill and other intangible assets are grouped into cash-generating units or 
groups of cash-generating units. These assets are tested for impairment by comparing the carrying amount of the cash-
generating  unit  (group  of  units),  including  goodwill,  to  the  recoverable  amount  of  that  cash-generating  unit  (group  of 
units). The determination of the recoverable amount requires significant judgement regarding the selection of appropriate 
valuation techniques and assumptions.

Further details of the impairment of goodwill during the year are provided in note 14.

194

AIA GROUP LIMITEDFINANCIAL STATEMENTS4. EXCHANGE RATES
The Group’s principal overseas operations during the reporting period were located within Asia. The results and cash flows 
of these operations have been translated into US dollar at the following average rates:

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Assets and liabilities have been translated into US dollar at the following year-end rates:

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Exchange rates are expressed in units of local currency per US$1.

US dollar exchange rates

Year ended
31 December
2023

Year ended
31 December
2022

7.08 

7.83 

34.80 

1.34 

4.56 

6.73

7.83

35.02

1.38

4.40

US dollar exchange rates

As at
31 December
2023

As at
31 December
2022

7.10 

7.81 

34.24 

1.32 

4.59 

6.95

7.80

34.54

1.34

4.41

195

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION5. OPERATING PROFIT AFTER TAX
Operating profit after tax may be reconciled to net profit as follows:

US$m

Operating profit after tax

Non-operating items, net of related taxes:

Short-term investment and discount rate variances(1)

Reclassification of revaluation gains for property held for own use(1)

Other significant non-operating income and expenses

  Corporate transaction related costs

Implementation costs for new accounting standards

  Other non-operating investment return and other items

Subtotal(2)

Net profit

Operating profit after tax attributable to:

Shareholders of AIA Group Limited

Non-controlling interests

Net profit attributable to:

Shareholders of AIA Group Limited

Non-controlling interests

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

6,228

6,454

Note

7

(2,007)

(8)

(30)

(35)

(367)

(2,447)

3,781

6,213

15

3,764

17

(1,134)

(71)

(63)

(45)

(1,776)

(3,089)

3,365

6,421

33

3,331

34

Notes:
(1)  Short-term investment and discount rate variances include revaluation gains for property held for own use. This amount is then reclassified out of 

net profit to conform to IFRS Accounting Standards measurement and presentation.

(2)  The amount is net of tax of US$319m (2022: US$361m). The gross amount before tax is US$(2,766)m (2022: US$(3,450)m).

Operating profit after tax breakdown:

US$m

Insurance service result:

  CSM recognised for services provided

  Other insurance service result

Net investment result

Other net expenses

Operating profit before tax

Taxation

Operating profit after tax

196

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

5,314

(223)

3,792

(1,553)

7,330

(1,102)

5,121

345

3,597

(1,559)

7,504

(1,050)

6,228

6,454

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
6. TOTAL WEIGHTED PREMIUM INCOME AND ANNUALISED NEW PREMIUMS
For  management  decision-making  and  internal  performance  management  purposes,  the  Group  measures  business 
volumes during the year using a performance measure referred to as total weighted premium income (TWPI). The Group 
measures  new  business  activity  using  a  performance  measure  referred  to  as  annualised  new  premiums  (ANP).  The 
presentation of this note is consistent with our reportable segment presentation in note 7.

TWPI consists of 100 per cent of renewal premiums, 100 per cent of first year premiums and 10 per cent of single premiums, 
before reinsurance ceded.

Management  considers  that TWPI  provides  an  indicative  volume  measure  of  transactions  undertaken  in  the  reporting 
period that have the potential to generate profits for shareholders. The amounts shown are not intended to be indicative of 
insurance revenue and fee income recorded in the consolidated income statement.

ANP is a key internal measure of new business activities, which consists of 100 per cent of annualised first year premiums 
and 10 per cent of single premiums, before reinsurance ceded. ANP excludes new business of pension business, personal 
lines and motor insurance.

TWPI
US$m

TWPI by geography

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Total

First year premiums by geography

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Total

Single premiums by geography

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Total

Year ended
31 December
2023

Year ended
31 December
2022

8,589

11,554

4,425

3,912

2,565

6,894

7,592

11,237

4,166

3,577

2,464

7,140

37,939

36,176

1,961

2,243

725

429

392

766

1,259

885

613

358

363

863

6,516

4,341

369

1,205

126

944

255

693

3,592

280

1,813

203

1,272

274

892

4,734

197

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION6. TOTAL WEIGHTED PREMIUM INCOME AND ANNUALISED NEW PREMIUMS (continued)

Year ended
31 December
2023

Year ended
31 December
2022

6,591

9,190

3,687

3,389

2,147

6,060

6,305

10,171

3,533

3,092

2,074

6,187

31,064

31,362

Year ended
31 December
2023

Year ended
31 December
2022

2,023 

2,407 

765 

586 

473 

1,396 

7,650 

1,319

1,078

655

531

440

1,384

5,407

TWPI (continued)
US$m

Renewal premiums by geography

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Total

ANP
US$m

ANP by geography

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Total

198

AIA GROUP LIMITEDFINANCIAL STATEMENTS7. SEGMENT INFORMATION
The Group’s operating segments, based on the reports received by the Group’s chief operating decision-maker, considered 
to be the Executive Committee (ExCo), are each of the geographical markets in which the Group operates. Each of the 
reportable  segments,  other  than  the  “Group  Corporate  Centre”  segment,  writes  life  insurance  business,  providing  life 
insurance,  accident  and  health  insurance  and  savings  plans  to  customers  in  its  local  market,  and  distributes  related 
investment  and  other  financial  services  products. The  reportable  segments  are  Mainland  China,  Hong  Kong  (including 
Macau),  Thailand,  Singapore  (including  Brunei),  Malaysia,  Other  Markets  and  Group  Corporate  Centre.  Other  Markets 
includes the Group’s operations in Australia, Cambodia, India, Indonesia, Myanmar, New Zealand, the Philippines, South 
Korea, Sri Lanka, Taiwan (China) and Vietnam. The activities of the Group Corporate Centre segment consist of the Group’s 
corporate functions, shared services and eliminations of intra-group transactions.

As each reportable segment other than the Group Corporate Centre segment focuses on serving the life insurance needs 
of its local market, there are limited transactions between reportable segments. The key performance indicators reported 
in respect of each segment are:

•  ANP;

•  TWPI;

• 

insurance service result;

•  net investment result;

•  operating expenses;

•  operating profit after tax attributable to shareholders of AIA Group Limited;

•  expense ratio, measured as operating expenses divided by TWPI;

•  operating margin, measured as operating profit after tax expressed as a percentage of TWPI; and

•  operating return on shareholders’ allocated equity measured as operating profit after tax attributable to shareholders 
of AIA Group Limited expressed as a percentage of the simple average of opening and closing shareholders’ allocated 
segment equity (being the segment assets less segment liabilities in respect of each reportable segment less non-
controlling interests, insurance finance reserve and fair value reserve).

Business volumes in respect of the Group’s five largest customers are less than 30 per cent of insurance revenue and net 
investment result in this note.

The  Group  recognises  deferred  tax  liabilities  in  respect  of  unremitted  earnings  in  jurisdictions  where  withholding  tax 
charge would be incurred upon dividend distribution.

199

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION7. SEGMENT INFORMATION (continued)

US$m

Year ended 31 December 2023

ANP

TWPI

Insurance revenue

Insurance service expenses

Net (expenses)/income from 
reinsurance contracts held

Insurance service result

Investment return

  – Participating(1) and unit-linked

  – Others

Net finance expenses from insurance 

contracts and reinsurance contracts 
held

Movement in investment contract 

Mainland 
China

Hong Kong

Thailand

Singapore

Malaysia

Other 
Markets

Group 
Corporate 
Centre

Total

2,023

8,589

3,122

2,407

11,554

3,816

765

4,425

2,264

586

3,912

2,196

473

2,565

1,574

1,396

6,894

4,542

(1,264)

(2,412)

(1,427)

(1,596)

(1,289)

(4,090)

(53)

(110)

1,805

1,679

676

1,003

1,294

6,221

5,116

1,105

(51)

786

1,048

2

1,046

(89)

511

2,373

1,915

458

1

286

908

772

136

(32)

420

1,685

563

1,122

–

–

–

–

7,650

37,939

17,514

(12,078)

(11)

(11)

(345)

5,091

786

14,700

(2)

9,042(2)

788

5,658

(1,363)

(4,783)

(515)

(1,975)

(725)

(938)

(2) (10,301)(2)

liabilities

(25)

(197)

(86)

(67)

Movement in third-party interests in 
consolidated investment funds

Net investment result

Fee income and other operating revenue

Other expenses

Other finance costs

Share of (losses)/profit from associates 

and joint ventures

Operating profit before tax

Tax on operating profit before tax

Operating profit after tax

Operating profit after tax attributable to:

–

291

4

(184)

(41)

–

1,875

(327)

1,548

(56)

1,185

253

(327)

(27)

(1)

2,377

(192)

2,185

Shareholders of AIA Group Limited

1,548

2,180

Non-controlling interests

–

5

–

447

24

(83)

(1)

–

1,173

(222)

951

951

–

–

331

26

(139)

(8)

–

721

(52)

669

669

–

–

–

183

13

(56)

(2)

–

424

(120)

304

293

11

(176)

–

571

96

(405)

(8)

31

705

(135)

570

560

10

–

–

784

16

(340)

(366)

(551)(2)

(56)(2)

3,792

432

(1,534)

(453)

(28)

55

2

7,330

(54)

(1,102)

1

6,228

12

(11)

6,213

15

Notes:

(1)  Participating refers to participating funds and other participating business with distinct portfolios.

(2)  Net finance expenses from insurance contracts and reinsurance contracts held includes changes in fair value of underlying items of contracts with 

direct participation features. Net finance expenses from insurance contracts and reinsurance contracts held, net of investment return relating to 

participating  and  unit-linked  businesses,  movement  in  investment  contract  liabilities  and  movement  in  third-party  interests  in  consolidated 

investment funds amounted to US$(1,866)m, primarily related to other insurance contracts without direct participation features.

200

AIA GROUP LIMITEDFINANCIAL STATEMENTS7. SEGMENT INFORMATION (continued)

US$m

China Hong Kong

Thailand

Singapore

Malaysia

Mainland 

Other 
Markets

Group 
Corporate 
Centre

Total

Key operating ratios:

Expense ratio

Operating margin

Operating return on shareholders’ 

7.4%

6.2%

6.7%

7.1%

9.1%

16.2%

18.0%

18.9%

21.5%

17.1%

11.9%

8.3%

allocated equity

29.8%

16.9%

15.4%

15.6%

13.3%

7.2%

–

–

–

9.4%

16.4%

13.5%

Operating profit before tax includes:

Operating expenses

Finance costs

633

51

718

29

295

2

277

17

233

2

1,115

8

302

366

3,573

475

US$m

China Hong Kong

Thailand

Singapore

Malaysia

Mainland 

Other 
Markets

Group 
Corporate 
Centre

Total

31 December 2023

Total assets

Total liabilities

Total equity

Shareholders’ allocated equity

Total assets include:

Investments in associates and 

joint ventures

46,394 104,506

26,204

41,921

14,529

36,511

16,254 286,319

42,657

93,984

20,182

37,516

12,167

27,473

10,746 244,725

3,737

5,417

10,522

12,605

6,022

6,135

4,405

4,247

2,362

2,251

9,038

7,887

5,508

6,212

41,594

44,754

–

–

–

–

1

828

502

1,331

201

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
7. SEGMENT INFORMATION (continued)
Segment information may be reconciled to the consolidated income statement as shown below:

US$m

Year ended 31 December 2023

Insurance revenue

Insurance service expenses

Net expenses from 

reinsurance contracts  
held

Insurance service result

Short-term 
investment and 
discount rate 
variances

Segment 
information

Other non-
operating 
items

Consolidated 
income 
statement

17,514

(12,078)

(345)

5,091

–

–

–

–

–

–

–

–

17,514

Insurance revenue

(12,078)

Insurance service expenses

Net expenses from 

reinsurance contracts 
held

(345)

5,091

Insurance service result

Investment return

14,700

(2,097)

(37)

12,566

Investment return

Net finance expenses from 
insurance contracts and 
reinsurance contracts  
held

Movement in investment 

contract liabilities

Movement in third-party 

interests in consolidated 
investment funds

Net investment result

Fee income and other 
operating revenue

Other expenses

Other finance costs

Share of profit from 

associates and joint 
ventures

Operating profit before tax

(10,301)

(551)

(56)

3,792

432

(1,534)

(453)

2

7,330

(99)

(21)

–

(2,217)

–

–

–

–

(2,217)

Net finance expenses from 
insurance contracts and 
reinsurance contracts 
held

Movement in investment 

(10,391)

(572)

contract liabilities

Movement in third-party 

interests in consolidated 
investment funds

(56)

9

–

–

(28)

1,547 Net investment result

(24)

(218)

(10)

(269)

(549)

Fee income and other 
operating revenue

408

(1,752) Other expenses

(463) Other finance costs

Share of losses from 

associates and joint 
ventures

(267)

4,564 Profit before tax

202

AIA GROUP LIMITEDFINANCIAL STATEMENTS7. SEGMENT INFORMATION (continued)

US$m

Mainland 
China

Hong Kong

Thailand

Singapore

Malaysia

Other 
Markets

Group 
Corporate 
Centre

Total

Year ended 31 December 2022 (restated)

ANP

TWPI

Insurance revenue

1,319

7,592

3,087

1,078

11,237

3,432

655

4,166

1,976

531

3,577

1,954

440

2,464

1,525

1,384

7,140

4,345

Insurance service expenses

(1,156)

(1,929)

(1,176)

(1,385)

(1,085)

(3,703)

Net (expenses)/income from 
reinsurance contracts held

Insurance service result

Investment return

  – Participating(1) and unit-linked

  – Others

Net finance (expenses)/income from 

insurance contracts and reinsurance 
contracts held

Movement in investment contract 

(8)

(47)

1,923

1,456

759

(28,264)

(68)

(29,310)

827

1,046

(42)

758

907

(131)

1,038

(81)

488

(3,364)

(3,805)

441

9

449

190

61

129

(558)

28,597

(289)

3,438

(148)

liabilities

(27)

757

(81)

Movement in third-party interests in 
consolidated investment funds

Net investment result

Fee income and other operating revenue

Other expenses

Other finance costs

Share of (losses)/profit from associates 

and joint ventures

Operating profit before tax

Tax on operating profit before tax

Operating profit/(loss) after tax

Operating profit/(loss) after tax 

attributable to:

–

174

1

(187)

(17)

–

1,894

(343)

1,551

34

1,124

252

(329)

(24)

(1)

2,478

(269)

2,209

–

537

20

(113)

(1)

–

1,201

(224)

977

251

–

325

24

(137)

(8)

–

692

(37)

655

  Shareholders of AIA Group Limited

1,551

2,202

  Non-controlling interests

–

7

977

–

655

–

–

–

42

12

(55)

(3)

–

445

(71)

374

362

12

(250)

392

322

(693)

1,015

98

134

–

554

145

(302)

(6)

5

788

(60)

728

–

–

–

–

–

–

5,407

36,176

16,319

(10,434)

(419)

5,466

857

(28,593)

5

(33,941)(2)

852

5,348

(16)

31,122(2)

–

–

841

(3)

(389)

(318)

1,034(2)

34(2)

3,597

451

(1,512)

(377)

(125)

(121)

6

7,504

(46)

(40)

(1,050)

6,454

710

18

(36)

(4)

6,421

33

Notes:

(1)  Participating refers to participating funds and other participating business with distinct portfolios.

(2)  Net finance (expenses)/income from insurance contracts and reinsurance contracts held includes changes in fair value of underlying items of 

contracts  with  direct  participation  features.  Net  finance  (expenses)/income  from  insurance  contracts  and  reinsurance  contracts  held,  net  of 

investment return relating to participating and unit-linked businesses, movement in investment contract liabilities and movement in third-party 

interests in consolidated investment funds amounted to US$(1,751)m, primarily related to other insurance contracts without direct participation 

features.

203

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION7. SEGMENT INFORMATION (continued)

Mainland 
China

Hong Kong

Thailand

Singapore

Malaysia

Other 
Markets

Group 
Corporate 
Centre

US$m

Key operating ratios:

Expense ratio

Operating margin

7.5%

5.0%

20.4%

19.7%

6.5%

23.5%

7.2%

18.3%

9.3%

15.2%

14.8%

10.2%

Operating return on shareholders’ 

allocated equity

31.9%

15.7%

16.4%

15.5%

17.1%

9.0%

Total

9.0%

17.8%

13.0%

–

–

–

Operating profit before tax includes:

Operating expenses

Finance costs

571

22

565

29

270

1

256

8

229

1

1,060

6

300

319

3,251

386

US$m

China Hong Kong

Thailand

Singapore

Malaysia

Mainland 

Other 
Markets

Group 
Corporate 
Centre

Total

31 December 2022 (restated)

Total assets

Total liabilities

Total equity

Shareholders’ allocated equity

Total assets include:

Investments in associates and joint 

ventures

38,675

96,131

25,746

39,245

14,131

37,809

18,734 270,471

34,498

84,877

19,446

34,969

11,887

29,321

10,325 225,323

4,177

4,956

11,254

13,128

6,300

6,210

4,276

4,345

2,244

2,160

8,488

7,635

8,409

8,737

45,148

47,171

–

1

–

–

–

793

1,262

2,056

204

AIA GROUP LIMITEDFINANCIAL STATEMENTS7. SEGMENT INFORMATION (continued)
Segment information may be reconciled to the consolidated income statement as shown below:

US$m

Year ended 31 December 2022 

(restated)

Insurance revenue

Insurance service expenses

Net expenses from 

reinsurance contracts  
held

Insurance service result

Short-term 
investment and 
discount rate 
variances

Segment 
information

Other non-
operating 
items

Consolidated 
income 
statement

16,319

(10,434)

(419)

5,466

–

–

–

–

–

–

–

–

16,319

Insurance revenue

(10,434)

Insurance service expenses

Net expenses from 

reinsurance contracts 
held

(419)

5,466

Insurance service result

Investment return

(28,593)

(1,420)

(1,600)

(31,613)

Investment return

Net finance income from 

insurance contracts and 
reinsurance contracts 
held

Movement in investment 

contract liabilities

Movement in third-party 

interests in consolidated 
investment funds

Net investment result

Fee income and other 
operating revenue

Other expenses

Other finance costs

Share of losses from 

associates and joint 
ventures

Operating profit before tax

(147)

31,024

Net finance income from 

insurance contracts and 
reinsurance contracts 
held

Movement in investment 

–

–

1,106

contract liabilities

Movement in third-party 

interests in consolidated 
investment funds

34

49

72

–

(1,299)

(1,747)

551 Net investment result

–

–

–

–

(12)

(384)

(8)

Fee income and other 
operating revenue

439

(1,896) Other expenses

(385) Other finance costs

–

(121)

Share of losses from 

associates and joint 
ventures

(1,299)

(2,151)

4,054 Profit before tax

31,122

1,034

34

3,597

451

(1,512)

(377)

(121)

7,504

205

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
8. INSURANCE REVENUE

US$m

Contracts not measured under the PAA

Amounts related to changes in liabilities for remaining coverage

  Contractual service margin recognised for services provided

  Change in risk adjustment for non-financial risk for risk expired

  Expected incurred claims and other insurance service expenses

  Others

Recovery of insurance acquisition cash flows

Contracts measured under the PAA

Total insurance revenue

Represented by:

Contracts under the modified retrospective approach

Contracts under the fair value approach

Other contracts

Year ended 
31 December 
2023

Year ended 
31 December 
2022

Note

24

24

24

5,605

210

8,239

85

968

15,107

2,407

17,514

1,696

7,791

8,027

5,363

260

8,092

113

696

14,524

1,795

16,319

1,798

9,669

4,852

206

AIA GROUP LIMITEDFINANCIAL STATEMENTS9. NET INVESTMENT RESULT
A. Group’s net investment result in consolidated income statement and other comprehensive income

US$m

Investment return

Interest revenue on financial assets

Other investment return

Net impairment loss on financial assets

Amounts recognised in consolidated income statement

Amounts recognised in other comprehensive income(1)

Total investment return(1)

Net finance (expenses)/income from insurance contracts

Changes in fair value of underlying items of contracts with direct 
  participation features

Interest accreted

Effect of changes in interest rates and other financial assumptions

Effect of measuring changes in estimates at current rates and 
  adjusting the CSM at the rates on initial recognition

Net foreign exchange gains

Year ended
31 December 
2023

Year ended
31 December
2022
(restated)

Notes

7,820

4,941

(195)

12,566

4,708

17,274

(8,313)

(2,516)

(5,119)

(638)

327

7,267

(38,647)

(233)

(31,613)

(11,764)

(43,377)

33,094

(2,450)

4,030

708

133

Total net finance (expenses)/income from insurance contracts

24

(16,259)

35,515

Net finance income/(expenses) from reinsurance contracts held

Interest accreted

Effect of changes in interest rates and other financial assumptions

Effect of measuring changes in estimates at current rates and 
  adjusting the CSM at the rates on initial recognition

Net foreign exchange losses

Total net finance income/(expenses) from reinsurance contracts held

Movement in investment contract liabilities

Movement in third-party interests in consolidated investment funds

Net investment result(1)

24

25

Net investment result is represented by:

Amounts recognised in consolidated income statement

Amounts recognised in other comprehensive income(1)

Total net investment result(1)

9

247

(38)

(42)

176

(572)

(56)

563

1,547

(984)

563

12

19

(148)

(64)

(181)

1,106

34

(6,903)

551

(7,454)

(6,903)

207

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION9. NET INVESTMENT RESULT (continued)
A. Group’s net investment result in consolidated income statement and other comprehensive income (continued)

US$m

Net finance (expenses)/income from insurance contracts are 

represented by:

  Amounts recognised in consolidated income statement

  Amounts recognised in other comprehensive income

Total net finance (expenses)/income from insurance contracts

Net finance income/(expenses) from reinsurance contracts held are 

represented by:

  Amounts recognised in consolidated income statement

  Amounts recognised in other comprehensive income

Total net finance income/(expenses) from reinsurance contracts held

Year ended
31 December 
2023

Year ended
31 December
2022
(restated)

(10,456)

(5,803)

(16,259)

30,957

4,558

35,515

65

111

176

67

(248)

(181)

Note:
(1)  The Net investment result note is presented gross of tax, gross of non-controlling interests and excluding share of returns from associates and joint 
ventures. The equivalent amounts for the year ended 31 December 2022 including amounts recognised in other comprehensive income related to 
tax, non-controlling interests and share of returns from associates and joint ventures were as follows:
Investment return – Amounts recognised in other comprehensive income: US$(10,316)m;
• 
• 
Total investment return: US$(41,929)m;
•  Net investment result: US$(5,455)m;
•  Net investment result – Amounts recognised in other comprehensive income: US$(6,006)m; and
• 

Total net investment result: US$(5,455)m.

208

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
9. NET INVESTMENT RESULT (continued)
B. Interest revenue on financial assets and other investment return

US$m

Interest revenue on financial assets

  Financial assets measured at amortised cost

  Financial assets measured at fair value through other comprehensive income

  Financial assets designated at fair value through profit or loss

  Financial assets measured mandatorily at fair value through profit or loss

Total interest revenue on financial assets

Other investment return

Dividend income

Rental income(1)

Net losses of financial assets not at fair value through profit or loss

Net realised losses of debt securities measured at fair value through 
  other comprehensive income

At fair value through profit or loss

Net gains/(losses) of financial assets designated at fair value through profit or loss

Net gains/(losses) of debt securities

Net losses of loans and deposits

Net gains/(losses) of financial instruments mandatorily at fair value through 
  profit or loss

Net gains/(losses) of debt securities

Net gains/(losses) of equity shares, interests in investment funds and 
  exchangeable loan notes

Net fair value movement on derivatives

Net gains/(losses) in respect of financial instruments at fair value through  
  profit or loss

Net fair value movement of investment property and property held for own use

Net foreign exchange losses

Other net realised losses

Net gains/(losses)

Total other investment return

Note:
(1)  Represents rental income from operating lease contracts in which the Group acts as a lessor.

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

546

3,516

3,403

355

7,820

1,488

154

350

3,487

3,117

313

7,267

1,323

161

(74)

(478)

3,390

(18,961)

(9)

(7)

120

(718)

1,013

(827)

(10,007)

(9,495)

3,687

(39,188)

(147)

(141)

(26)

3,299

4,941

64

(519)

(10)

(40,131)

(38,647)

209

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION9. NET INVESTMENT RESULT (continued)
Foreign currency movements resulted in the following gains recognised in the consolidated income statement (other than 
gains and losses arising on items measured at fair value through profit or loss):

US$m

Foreign exchange gains

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

122

163

On transition to IFRS 17, for certain groups of contracts that the Group applies the modified retrospective approach or the 
fair value approach, the cumulative insurance finance income or expenses recognised in other comprehensive income at 
1 January 2022 was determined:

• 

• 

to be zero; or

retrospectively based on observable yield curve.

For those groups of contracts, the movement in the fair value reserve for the debt securities at fair value through other 
comprehensive income was as follows:

US$m

Balance at 1 January

Net change in fair value and others

Net amount reclassified to profit or loss

Balance at 31 December

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

(3,346)

2,945 

224 

(177)

6,133

(10,005)

526

(3,346)

210

AIA GROUP LIMITEDFINANCIAL STATEMENTS10. EXPENSES

US$m

Claims and benefits

Commission and other acquisition expenses incurred

Losses on onerous insurance contracts

Employee benefit expenses(3)

Depreciation(3)

Amortisation(3)

Investment management expenses and others

Depreciation on property held for own use

Finance costs

Other operating expenses(3)

Restructuring and other non-operating costs(1)

Amounts attributed to insurance acquisition cash flows

Amortisation of insurance acquisition cash flows

Insurance service and other expenses

Insurance service and other expenses represented by:

US$m

Insurance service expenses

  – Contracts not measured under the PAA

  – Contracts measured under the PAA

Other incurred expenses directly attributable to reinsurance contracts held

Other expenses(2)

Other finance costs

Total

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

9,250

6,370

101

2,235

221

152

554

43

485

965

166

20,542

(7,542)

1,293

14,293

8,185

5,286

61

1,986

250

121

557

20

394

894

360

18,114

(6,292)

903

12,725

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

12,078

9,775

2,303

–

1,752

463

14,293

10,434

8,869

1,565

10

1,896

385

12,725

Notes:
(1)  Restructuring costs represent costs related to restructuring programmes and are primarily comprised of redundancy and contract termination 
costs. Other non-operating costs primarily consist of corporate transaction related costs, implementation costs for new accounting standards and 
other items that are not expected to be recurring in nature.

(2)  Other expenses represent general expenses and investment management expenses that are not directly attributable to insurance contracts and 

reinsurance contracts held. It includes payments for short-term leases of US$7m (2022: US$2m).

(3)  Operating expenses comprise employee benefit expenses, depreciation, amortisation and other operating expenses.

211

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION10. EXPENSES (continued)
Expenses include auditors’ remuneration of US$33m (2022: US$37m), an analysis of which is set out below:

Year ended
31 December
2023

Year ended
31 December
2022

27

5

1

33

23

14

–

37

Year ended
31 December
2023

Year ended
31 December
2022

75

145

1

221

83

166

1

250

Year ended
31 December
2023

Year ended
31 December
2022

66

403

4

12

485

22

337

22

13

394

Year ended
31 December
2023

Year ended
31 December
2022

1,848

1,633

72

139

9

167

66

128

10

149

2,235

1,986

US$m

Audit services

Non-audit services, including:

  Audit-related services

  Tax services

Total

Depreciation consists of:

US$m

Computer hardware, fixtures and fittings and others

Right-of-use assets

  Property held for own use

  Computer hardware

Total

Finance costs may be analysed as:

US$m

Repurchase agreements

Medium-term notes and securities

Other loans

Lease liabilities

Total

Employee benefit expenses consist of:

US$m

Wages and salaries

Share-based compensation

Pension costs – defined contribution plans

Pension costs – defined benefit plans

Other employee benefit expenses

Total

212

AIA GROUP LIMITEDFINANCIAL STATEMENTS11. INCOME TAX

US$m

Tax charged in the consolidated income statement

Current income tax – Hong Kong Profits Tax

Current income tax – overseas

Deferred income tax on temporary differences

Total

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

175

482

126

783

153

624

(88)

689

Corporate income tax
Taxation  is  charged  at  the  appropriate  current  rates  of  taxation  ruling  in  the  relevant  jurisdictions  of  which  the  most 
significant jurisdictions are outlined below.

Mainland China

Hong Kong

Thailand

Singapore

Malaysia

Other Markets

Year ended
31 December
2023

Year ended
31 December
2022

25%

16.5%

20%

17%

24%

25%

16.5%

20%

17%

24%

12% – 30% 12% – 30%

The table above reflects the principal rate of corporate income tax as at the end of each year. The rates reflect enacted or 
substantively enacted corporate tax rates throughout the year in each jurisdiction.

In 2023, Bermuda has introduced and enacted a corporate income tax rate of 15 per cent that will become effective from 
1 January 2025.

In  2022,  changes  in  the  corporate  income  tax  rates  have  been  enacted  in  Myanmar,  Sri  Lanka  and  South  Korea.  For 
Myanmar, the corporate income tax rate changed from 25 per cent to 22 per cent effective from 1 October 2021. For Sri 
Lanka, the corporate income tax rate changed from 24 per cent to 30 per cent effective from 1 October 2022. For South 
Korea, the corporate income tax rate changed to 23.1 per cent effective from 1 January 2023.

213

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION11. INCOME TAX (continued)
Corporate income tax (continued)
The Group continues to closely monitor developments in respect of the tax policy work led by the Organisation for Economic 
Co-operation  and  Development  (OECD)  on  the  “Two-Pillar  Solution  to  Address  the  Tax  Challenges  Arising  from  the 
Digitalisation of the Economy”, a phase of the OECD/G20 Base Erosion and Profit Shifting (BEPS) Project that is commonly 
referred to as “BEPS 2.0”, and constructively engages with relevant governments and the OECD on their work.

In 2021, the OECD/G20 Inclusive Framework on BEPS published the Global Anti-Base Erosion (GloBE) Model Rules to give 
effect to Pillar Two of BEPS 2.0, which imposes a global minimum effective tax rate on large multinational enterprises in 
respect of each jurisdiction in which they operate.

The Group operates in jurisdictions that have enacted or substantively enacted Pillar Two legislation, including Luxembourg, 
Malaysia, South Korea and Vietnam. The legislation in some of these jurisdictions introduced Qualified Domestic Minimum 
Top-up Taxes (QDMTT) that will be effective for the Group from 1 January 2024. Under the legislation, QDMTT will apply 
such  that  the  Group  will  be  liable  to  pay  top-up  tax  for  the  difference  between  its  effective  tax  rate  for  each  of  these 
jurisdictions calculated on the basis of the respective legislation (broadly based on the GloBE Model Rules) and a 15 per 
cent minimum rate. The legislation of some of these jurisdictions also introduced Undertaxed Profits Rules (UTPR) that will 
be  effective  from  1  January  2025.  Under  the  legislation,  the  UTPR  is  a  backstop  mechanism  which  will  apply  if  the 
difference between the Group’s effective tax rate in a jurisdiction in which it operates and the 15 per cent minimum rate is 
not brought into charge after the application of other Pillar Two income taxes, by applying a top-up tax in the jurisdiction 
that introduced the UTPR.

Since the Pillar Two legislation was not effective at the reporting date, the Group has no related current tax exposure.

IAS 12 states that as an exception to the standard’s requirements, entities shall neither recognise nor disclose information 
about deferred tax assets and liabilities related to Pillar Two income taxes. The Group has applied this exception and has 
not yet assessed the deferred tax impact of Pillar Two income taxes. The Group will continue to monitor the Pillar Two 
requirements and will assess the accounting implications accordingly.

Due to significant areas of uncertainty, the quantitative impact of the enacted or substantively enacted Pillar Two legislation 
is not yet reasonably estimable.

It should be noted that, even for those jurisdictions with an accounting effective tax rate above 15 per cent, there may still 
be Pillar Two income tax implications due to different bases of calculation. The Group has engaged tax specialists to assist 
with applying the legislation.

Withholding tax on dividends
In some jurisdictions in which the Group operates, dividends remitted by subsidiaries to the Group are subject to withholding 
tax. The Group recognises deferred tax liabilities in respect of unremitted earnings of operations in jurisdictions where 
withholding tax charge would be incurred upon dividend distribution.

214

AIA GROUP LIMITEDFINANCIAL STATEMENTS11. INCOME TAX (continued)

US$m

Income tax reconciliation

Profit before income tax

Tax calculated at domestic tax rates applicable to profits in the respective jurisdictions

Reduction in tax payable from:

  Life insurance tax(1)

  Exempt investment income

  Adjustments in respect of prior years

  Changes in tax rate and law

Increase in tax payable from:

  Life insurance tax(1)

  Withholding taxes

  Disallowed expenses

  Unrecognised deferred tax assets

  Provisions for uncertain tax positions(2)

  Others

Total income tax expense

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

4,564

932

–

(338)

(26)

(196)

(560)

62

88

111

39

82

29

411

783

4,054

780

(50)

(272)

(43)

(15)

(380)

–

100

126

29

2

32

289

689

Notes:
(1)  Life insurance tax refers to the differences which arise where the tax regime specific to the life insurance business does not adopt net income as 

the basis for calculating taxable profit, for example Hong Kong, where life business taxable profit is derived from life premiums.

(2)  Provisions for uncertain tax positions relate to situations where the Group’s interpretation of the relevant law or regulation may differ from that of 
the tax authorities. Provisions are recognised based on management’s judgement and best estimate in relation to the probability or likelihood of 
different  outcomes  arising,  which  is  subject  to  periodic  re-assessment.  Due  to  the  uncertainty  associated  with  these  items,  there  remains  a 
possibility that the final outcomes may differ on conclusion of the relevant tax matters at a future date.

215

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION11. INCOME TAX (continued)
The movement in net deferred tax liabilities in the year may be analysed as set out below:

Net deferred 
tax asset/
(liability) at 
1 January 
(restated) 

Effect of 
changes in 
accounting 
policy

Net deferred 
tax asset/
(liability) at 
1 January 
(restated)

Acquisition of 
a subsidiary(3)

Credited/
(charged) 
to the 
consolidated 
income 
statement

Foreign 
currency 
translation 
reserve

Insurance 
finance 
reserve

Fair value 
reserve(2)

Others

Other 
movements

Net deferred 
tax asset/
(liability) 
at year end

Credited/(charged) to other 
comprehensive income

631

(3,427)

(267)

102

103

(366)

68

(3,156)

–

–

–

–

–

–

–

–

631

(3,427)

(267)

102

103

(366)

68

(3,156)

–

–

–

–

–

–

3

3

9

(1,002)

(469)

(23)

15

398

(71)

15

(126)

–

–

–

–

–

–

(1,002)

–

-

–

2

–

–

(19)

(17)

–

13

–

–

–

–

–

(373)

(2,506)

(288)

118

507

(431)

70

13

(2,903)

(11)

25

2

(1)

6

6

3

30

–

1,352

–

–

–

–

–

1,352

Credited/(charged) to other 
comprehensive income

Net deferred 
tax asset/
(liability) at 
1 January 
– as previously 
reported

Effect of 
changes in 
accounting 
policy

Net deferred 
tax asset/
(liability) at 
1 January 
(restated)

Acquisition of 
a subsidiary

Credited/
(charged) 
to the 
consolidated 
income 
statement

Foreign 
currency 
translation 
reserve

Insurance 
finance 
reserve

Fair value 
reserve(2)

Others

Other 
movements

Net deferred 
tax asset/
(liability) 
at year end
(restated)

(1,880)

(3,657)

986

(273)

139

245

(956)

(536)

(5,932)

(27)

3,657

(2,554)

47

(78)

(105)

580

413

1,933

(1,907)

–

(1,568)

(226)

61

140

(376)

(123)

(3,999)

–

–

–

–

–

–

–

–

–

799

–

(860)

(58)

59

(33)

(8)

189

88

1,731

–

–

–

–

–

–

–

1,731

8

–

168

17

(12)

(4)

18

4

199

–

–

(1,167)

–

–

–

–

–

(1,167)

–

–

–

–

(6)

–

–

(2)

(8)

–

–

–

–

–

–

–

–

–

631

–

(3,427)

(267)

102

103

(366)

68

(3,156)

US$m

31 December 2023

Revaluation of financial 

instruments

Insurance and investment 
contract liabilities

Withholding taxes

Provision for expenses

Losses available for offset 
against future taxable 
income

Life surplus(1)

Others

Total

US$m

31 December 2022 (restated)

Revaluation of financial 

instruments

Deferred acquisition costs

Insurance and investment 
contract liabilities

Withholding taxes

Provision for expenses

Losses available for offset 
against future taxable 
income

Life surplus(1)

Others

Total

Notes:
(1)  Life surplus relates to the temporary difference which arises where the taxable profits are based on actual distributions from the long-term fund. 

This primarily relates to Singapore and Malaysia.

(2)  Includes tax charge of US$1,022m (2022: tax credit of US$1,757m) relates to fair value gains or losses on debt securities measured at fair value 
through  other  comprehensive  income  and  tax  credit  of  US$20m  (2022:  tax  charge  of  US$26m)  relates  to  fair  value  losses  or  gains  on  debt 
securities measured at fair value through other comprehensive income reclassified to profit or loss.

(3)  Includes a one-time adjustment of US$3m in respect of the acquisition of a subsidiary.

216

AIA GROUP LIMITEDFINANCIAL STATEMENTS11. INCOME TAX (continued)
The principal temporary differences arise from the basis of recognition of insurance and investment contract liabilities, 
revaluation  of  certain  financial  assets  and  liabilities  including  derivative  contracts  and  the  future  taxes  arising  on  the 
surplus in life funds where the relevant local tax regime is distributions-based.

Deferred tax assets are recognised to the extent that sufficient future taxable profits will be available for realisation. The 
Group has not recognised deferred tax assets of US$106m (2022: US$57m) on tax losses and the temporary difference on 
insurance and investment contract liabilities arising from different accounting and statutory/tax reserving methodology 
for certain branches and subsidiaries on the basis that they have histories of tax losses and there is insufficient evidence 
that future taxable profits will be available.

The Group has not provided deferred tax liabilities of US$251m (2022: US$247m) in respect of unremitted earnings of 
operations in jurisdictions from which a withholding tax charge would be incurred upon distribution as the Group does not 
consider it probable that this portion of accumulated earnings will be remitted in the foreseeable future.

The Group has unused income tax losses carried forward in Mainland China, Hong Kong, Thailand, Singapore, Malaysia, 
Australia, Brunei, Cambodia, Macau, Myanmar, New Zealand, the Philippines, South Korea and Taiwan (China). The tax 
losses in Hong Kong, Singapore, Australia and New Zealand can be carried forward indefinitely. The tax losses of remaining 
branches  and  subsidiaries  are  due  to  expire  within  the  periods  ending  2025  (Macau),  2026  (Myanmar),  2027  (the 
Philippines), 2028 (Mainland China, Cambodia and Thailand), 2029 (Brunei) and 2033 (Malaysia, South Korea and Taiwan 
(China)).

217

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION12. EARNINGS PER SHARE
Basic
Basic earnings per share is calculated by dividing the net profit attributable to shareholders of AIA Group Limited by the 
weighted average number of ordinary shares outstanding during the year. The shares held by employee share-based trusts 
and shares that have been repurchased are not considered to be outstanding from the date of the purchase for the purposes 
of computing basic and diluted earnings per share.

Net profit attributable to shareholders of AIA Group Limited (US$m)

Weighted average number of ordinary shares outstanding (million)

Basic earnings per share (US cents)

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

3,764 

11,518 

32.68 

3,331

11,929

27.92

Diluted
Diluted  earnings  per  share  is  calculated  by  adjusting  the  weighted  average  number  of  ordinary  shares  outstanding  to 
assume conversion of all dilutive potential ordinary shares. The dilutive instruments are the share options, restricted share 
units,  restricted  stock  purchase  units  and  restricted  stock  subscription  units  granted  to  eligible  directors,  officers, 
employees and agents under various share-based compensation plans as described in note 36.

Net profit attributable to shareholders of AIA Group Limited (US$m)

Weighted average number of ordinary shares outstanding (million)

Adjustment for share options, restricted share units, restricted stock purchase units and 
restricted stock subscription units granted under share-based compensation plans 
(million)

Weighted average number of ordinary shares for diluted earnings per share (million)

Diluted earnings per share (US cents)

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

3,764 

11,518 

3,331

11,929

10 

11,528 

32.65 

9

11,938

27.90

At  31  December  2023,  6,276,007  share  options  (2022:  4,431,307)  were  excluded  from  the  diluted  weighted  average 
number of ordinary shares calculation as they have no effect to the diluted earnings per share.

Operating profit after tax per share
Operating  profit  after  tax  (see  note  5)  per  share  is  calculated  by  dividing  the  operating  profit  after  tax  attributable  to 
shareholders of AIA Group Limited by the weighted average number of ordinary shares outstanding during the year. The 
dilutive  instruments  are  the  share  options,  restricted  share  units,  restricted  stock  purchase  units  and  restricted  stock 
subscription units granted to eligible directors, officers, employees and agents under various share-based compensation 
plans as described in note 36.

Basic operating profit after tax per share (US cents)

Diluted operating profit after tax per share (US cents)

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

53.94

53.89

53.83

53.79

218

AIA GROUP LIMITEDFINANCIAL STATEMENTS13. DIVIDENDS
Dividends to shareholders of the Company attributable to the year:

US$m

Interim dividend declared and paid of 42.29 Hong Kong cents per share  

(2022: 40.28 Hong Kong cents per share)

Final dividend proposed after the reporting date of 119.07 Hong Kong cents per share  

(2022: 113.40 Hong Kong cents per share)(1)

Total

Year ended
31 December
2023

Year ended
31 December
2022

621

1,726

2,347

609

1,702

2,311

Notes:
(1)  Based upon shares outstanding at 31 December 2023 and 31 December 2022 that are entitled to a dividend, other than those held by employee 

share-based trusts.

(2)  Interim dividends on ordinary shares are recognised when they have been paid. Final dividends on ordinary shares are recognised when they have 

been approved by shareholders.

The above final dividend was proposed by the Board on 14 March 2024 subject to shareholders’ approval at the AGM to be 
held on 24 May 2024. The proposed final dividend has not been recognised as a liability at the reporting date.

Dividends to shareholders of the Company attributable to the previous financial year, approved and paid during the year:

US$m

Final dividend in respect of the previous financial year, approved and 
  paid during the year of 113.40 Hong Kong cents per share 

(2022: 108.00 Hong Kong cents per share)

Year ended
31 December
2023

Year ended
31 December
2022

1,672

1,650

219

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
14. INTANGIBLE ASSETS

US$m

Cost

At 1 January 2022

Additions

Acquisition of subsidiaries

Disposals

Foreign exchange movements

At 31 December 2022

Additions

Acquisition of subsidiaries(1)

Disposals

Foreign exchange movements

At 31 December 2023

Accumulated amortisation and impairment

At 1 January 2022

Amortisation charge for the year

Disposals

Impairment loss

Foreign exchange movements

At 31 December 2022

Amortisation charge for the year

Disposals

Foreign exchange movements

At 31 December 2023

Net book value

At 31 December 2022

At 31 December 2023

1,854

–

207

–

(105)

1,956

–

186

(46)

(13)

Goodwill

Computer 
software

Distribution 
and other 
rights

923

364

3

(19)

(49)

903

296

–

(28)

(27)

Total

3,680

660

210

(47)

(181)

1,222

1,144

4,322

329

9

(43)

(11)

46

59

(2)

(7)

375

254

(91)

(31)

2,083

1,506

1,240

4,829

(4)

–

–

(176)

–

(180)

–

30

(4)

(569)

(121)

11

–

27

(652)

(152)

6

2

(193)

(46)

20

–

6

(213)

(53)

1

1

(766)

(167)

31

(176)

33

(1,045)

(205)

37

(1)

(154)

(796)

(264)

(1,214)

1,776

1,929

570

710

931

976

3,277

3,615

Note:
(1)  The Group is in the process of finalising the purchase price adjustments within the measurement period. The values of consideration and goodwill 
are therefore provisional as of 31 December 2023. The finalisation of the values of consideration and goodwill is expected to be completed within 
12 months of the acquisition date.

The Group holds other intangible assets for its long-term use and, accordingly, the annual amortisation charge approximates 
to the amount expected to be recovered through consumption within 12 months after the end of the reporting period.

220

AIA GROUP LIMITEDFINANCIAL STATEMENTS14. INTANGIBLE ASSETS (continued)
Impairment tests for goodwill
Goodwill represents the excess of the cost of an acquisition over the fair value of the Group’s share of the net identifiable 
assets of the acquired subsidiary at the date of acquisition.

Goodwill arises primarily in respect of the Group’s insurance businesses in Malaysia of US$640m (2022: US$666m), Hong 
Kong of US$481m (2022: US$481m), Australia of US$420m (2022: US$406m) and New Zealand of US$154m (2022: 
US$153m).

Goodwill is tested for impairment by comparing the carrying amount of the cash-generating unit (group of units), including 
goodwill, to the recoverable amount of that cash-generating unit (group of units). If the recoverable amount of the unit 
(group of units) exceeds the carrying amount of the unit (group of units), the goodwill allocated to that unit (group of units) 
shall be regarded as not impaired. The recoverable amount is the value in use of the cash-generating unit (group of units) 
unless otherwise stated.

The value in use is determined by calculating as an actuarially determined appraisal value, based on embedded value of 
the  business  and  the  present  value  of  expected  future  new  business  of  the  cash-generating  unit  (group  of  units). The 
present value of expected future new business is based on financial budgets approved by management, typically covering 
a three-year period unless otherwise stated. These financial budgets reflect management’s best estimate of future profit 
based  on  historical  experience  and  best  estimate  operating  assumptions  such  as  premium  and  expenses.  Further,  the 
present value of expected future new business beyond this initial three-year period are extrapolated using a perpetual 
growth  rate,  which  typically  does  not  exceed  the  long-term  expected  Gross  Domestic  Product  (GDP)  growth  of  the 
geographical area in which the cash flows supporting the goodwill are generated.

The key assumptions used in the embedded value calculations include risk discount rate, investment returns, mortality, 
morbidity,  persistency,  expenses  and  inflation.  In  the  majority  of  instances  these  assumptions  are  aligned  to  those 
assumptions detailed in Section 5 of Supplementary Embedded Value Information. The present value of expected future 
new business is calculated based on a combination of indicators which include, among others, taking into account recent 
production mix, business strategy, market trends and risk associated with the future new business projections. The risk 
discount rates that are used in the value in use of in-force business and present value of expected future new business 
ranges from 7 per cent to 14 per cent (2022: 7 per cent to 14 per cent) and the perpetual growth rates for future new 
business  cash  flows  of  3  per  cent  (2022:  3  per  cent)  was  used,  where  applicable,  to  extrapolate  the  present  value  of 
expected future new business beyond the initial three-year period; the rate was determined by reference to the long-term 
expected GDP growth of the geographical area in which the cash flows supporting the goodwill are generated. The Group 
may apply alternative methods to estimate the value of future new business if the described method is not appropriate 
under the circumstances.

221

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION15. INVESTMENTS IN ASSOCIATES AND JOINT VENTURES

US$m

Group

Investments in associates

Investments in joint ventures

Total

As at
31 December
2023

As at
31 December
2022
(restated)

1,331 

– 

1,331 

2,026

30

2,056

Associates  are  entities  over  which  the  Group  has  significant  influence,  but  which  it  does  not  control  or  joint  control. 
Generally, it is presumed that the Group has significant influence if it has between 20 per cent and 50 per cent of voting 
rights. Joint ventures are entities whereby the Group and other parties undertake an economic activity which is subject to 
joint control arising from a contractual agreement.

Investments in associates and joint ventures are accounted for using the equity method of accounting. Due to timing of the 
information provided by China Post Life Insurance Co., Ltd. and Tata AIA Life Insurance Company Limited, these investments 
are reported on a one-quarter-lag-basis.

Goodwill arising on associates and joint ventures is included within the carrying value of those investments. These are held 
for their long-term contribution to the Group’s performance, therefore all amounts are expected to be realised more than 
12 months after the end of the reporting period.

The Group’s interests in its principal associates and joint ventures are as follows:

Place of 
incorporation

Principal 
activity

Type of 
shares held

Group’s interests %

As at 
31 December 
2023

As at 
31 December 
2022

China Post Life Insurance Co., Ltd.

Mainland China Insurance

Ordinary

Tata AIA Life Insurance Company Limited

India

Insurance

Ordinary

24.99%

49%

24.99%

49%

All associates and joint ventures are unlisted.

Aggregated financial information of associates and joint ventures
The investments in associates and joint ventures are measured using the equity method. The following table analyses, in 
aggregate,  the  carrying  amount  and  share  of  losses  and  other  comprehensive  expense  of  these  associates  and  joint 
ventures.

US$m

Carrying amount in the statement of financial position

Losses from continuing operations

Other comprehensive expense

Total comprehensive expense

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

1,331

(267)

(496)

(763)

2,056

(121)

(530)

(651)

222

AIA GROUP LIMITEDFINANCIAL STATEMENTS16. PROPERTY, PLANT AND EQUIPMENT

US$m

Cost or revaluation or fair value

At 1 January 2022 (restated)

Additions

Acquisition of subsidiaries

Disposals

Net transfers from investment property

(Decrease)/increase from valuation

Foreign exchange movements

At 31 December 2022 (restated)

Additions

Acquisition of subsidiaries

Disposals

Net transfers from investment property

Decrease from valuation

Foreign exchange movements

At 31 December 2023

Accumulated depreciation

At 1 January 2022 (restated)

Depreciation charge for the year

Disposals

Impairment loss

Revaluation adjustment

Foreign exchange movements

At 31 December 2022 (restated)

Depreciation charge for the year

Disposals

Impairment loss

Revaluation adjustment

Foreign exchange movements

At 31 December 2023

Net book value

At 31 December 2022

At 31 December 2023

Property
held for own 
use using fair 
value model

Other 
property
held for 
own use

Computer
hardware

Fixtures and
fittings and
 others

603

2,296

167

–

(202)

157

59

(69)

2,408

1,454

8

(174)

2

(6)

(4)

254

31

1

(12)

–

–

(12)

262

25

1

(15)

–

–

–

621

41

–

(41)

–

–

(26)

595

48

6

(92)

–

–

–

Total

3,774

239

1

(255)

157

53

(107)

3,862

1,527

15

(281)

31

(56)

(4)

3,688

273

557

5,094

(390)

(186)

170

–

19

25

(362)

(188)

138

–

47

–

(209)

(28)

9

–

–

11

(217)

(28)

11

–

–

–

(431)

(56)

36

(9)

–

21

(1,030)

(270)

215

(9)

19

57

(439)

(1,018)

(48)

49

–

–

1

(264)

198

–

47

1

(365)

(234)

(437)

(1,036)

–

–

–

–

(6)

–

597

–

–

–

29

(50)

–

576

–

–

–

–

–

–

–

–

–

–

–

–

–

597

576

2,046

3,323

45

39

156

120

2,844

4,058

The Group leases various properties, computer hardware, fixtures, fittings and other small items as a lessee. These leases, 
except for short-term leases and leases of low-value assets, are recognised as right-of-use assets and lease liabilities at 
the date at which the leased assets are available for use by the Group. Right-of-use assets are presented as a component 
of  property,  plant  and  equipment  or  investment  property  while  lease  liabilities  are  presented  as  a  component  of  other 
liabilities (see notes 17 and 30). The depreciation charge for right-of-use assets, by class of underlying asset, and finance 
cost  on  lease  liabilities  are  disclosed  in  note  10.  Assets  and  liabilities  arising  from  a  lease  are  initially  measured  on  a 
present value basis. A maturity analysis of the Group’s lease liabilities is disclosed in note 34.

Extension and termination options are included in a number of leases across the Group. These terms are used to maximise 
operational flexibility in terms of managing contracts. The majority of extension and termination options held are exercisable 
only by the Group and not by the respective lessor.

223

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION16. PROPERTY, PLANT AND EQUIPMENT (continued)
Right-of-use assets in relation to leases are reported within property, plant and equipment. The carrying amount of right-
of-use assets, by class of underlying asset, is set out below:

US$m

Property held for own use using fair value model

Other property held for own use

Computer hardware

Fixtures and fittings and others

Total

As at
31 December
2023

As at
31 December
2022
(restated)

507

827

2

2

534

874

2

2

1,338

1,412

Additions to right-of-use assets for the year ended 31 December 2023 were US$150m (2022: US$148m).

Property  held  for  own  use,  which  is  solely  held  as  an  underlying  item  of  insurance  contracts  with  direct  participation 
features, is measured initially at cost and subsequently at fair value, with any change therein recognised in profit or loss. 
Other properties held for own use and right-of-use assets with respect to the Group’s interests in leasehold land and land 
use  rights  associated  with  property  held  for  own  use  are  carried  at  fair  value  at  the  reporting  date  less  accumulated 
depreciation. The fair value at the reporting date is determined by independent professional valuers. Details of valuation 
techniques and process are disclosed in notes 3 and 20. All other property, plant and equipment and right-of-use assets in 
relation  to  other  leased  property,  plant  and  equipment  are  carried  at  cost  less  accumulated  depreciation  and  any 
accumulated impairment losses.

Properties held for own use using fair value model
During the year, nil expenditure (2022: nil) recognised in the carrying amount of property held for own use was in the 
course  of  its  construction.  Decrease  from  revaluation  on  property  held  for  own  use  of  US$50m  (2022:  Decrease  from 
revaluation on property held for own use of US$6m) were taken to profit or loss, of which US$47m (2022: US$4m) was 
related to right-of-use assets.

If property held for own use (excluding right-of-use assets) were stated on a historical cost basis, the carrying value would 
be US$53m (2022: US$48m). Similarly, stated on a historical basis the carrying value of the right-of-use assets related to 
the Group’s interests in leasehold land and land use rights associated with property held for own use would be US$526m 
(2022: US$515m).

Properties held for own use using revaluation model
During  the  year,  US$177m  expenditure  (2022:  US$68m)  recognised  in  the  carrying  amount  of  property  held  for  own  
use  was  in  the  course  of  its  construction.  Increase  from  revaluation  on  property  held  for  own  use  of  US$41m  (2022: 
Increase from revaluation on property held for own use of US$78m) were taken to other comprehensive income, of which 
US$(17)m (2022: US$27m) was related to right-of-use assets.

If property held for own use (excluding right-of-use assets) were stated on a historical cost basis, the carrying value would 
be US$1,565m (2022: US$327m). Similarly, stated on a historical basis the carrying value of the right-of-use assets related 
to the Group’s interests in leasehold land and land use rights associated with property held for own use would be US$302m 
(2022:  US$353m).  The  Group  holds  property,  plant  and  equipment  for  its  long-term  use  and,  accordingly,  the  annual 
depreciation charge approximates to the amount expected to be recovered through consumption within 12 months after 
the end of the reporting period.

224

AIA GROUP LIMITEDFINANCIAL STATEMENTS17. INVESTMENT PROPERTY
US$m

Fair value

At 1 January 2022

Additions and capitalised subsequent expenditures

Disposals

Net transfers to property, plant and equipment

Fair value gains

Foreign exchange movements

At 31 December 2022

Additions and capitalised subsequent expenditures

Acquisition of a subsidiary

Disposals

Net transfers to property, plant and equipment

Fair value losses

Foreign exchange movements

At 31 December 2023

4,716

68

(5)

(157)

70

(92)

4,600

45

1

(4)

(31)

(97)

(10)

4,504

Investment property, including land and buildings, is initially recognised at cost with changes in fair values in subsequent 
periods  recognised  in  the  consolidated  income  statement.  The  fair  values  at  the  reporting  date  are  determined  by 
independent professional valuers. Details of valuation techniques and process are disclosed in notes 3 and 20.

The Group leases out its investment property under operating leases. The leases typically run for an initial period of one to 
ten years, with an option to renew the lease based on future negotiations. Lease payments are usually negotiated every one 
to five years to reflect market rentals. There were not any material contingent rentals earned as income for the year. Rental 
income  generated  from  investment  property  amounted  to  US$154m  (2022:  US$161m).  Direct  operating  expenses 
(including repair and maintenance) on investment property that generates rental income amounted to US$35m (2022: 
US$33m).

The Group owns investment property in the form of freehold land outside Hong Kong and leasehold land. Leasehold land 
which is held for long-term rental or capital appreciation or both that is not occupied by the Group is classified as investment 
property.  They  are  leased  out  under  operating  leases  and  are  initially  recognised  as  right-of-use  assets  at  cost,  with 
changes in fair values in subsequent periods recognised in the consolidated income statement. The Group does not hold 
freehold land in Hong Kong.

The future undiscounted lease payments under operating leases that the Group expects to receive in future periods may 
be analysed as follows:

US$m

Leases of investment property classified as operating leases

Expiring no later than one year

Expiring later than one year and no later than two years

Expiring later than two years and no later than three years

Expiring later than three years and no later than four years

Expiring later than four years and no later than five years

Expiring after five years or more

Total undiscounted lease receipts

As at
31 December
2023

As at
31 December
2022

129

87

47

28

16

27

334

124

110

56

24

16

12

342

225

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION18. FINANCIAL INVESTMENTS
The  following  tables  analyse  the  Group’s  financial  investments  by  type  and  nature.  The  Group  manages  its  financial 
investments  in  two  distinct  categories:  unit-linked  investments  and  policyholder  and  shareholder  investments.  The 
investment risk in respect of unit-linked investments is generally borne by our customers and is measured at fair value 
through profit or loss. Policyholder and shareholder investments include all financial investments other than unit-linked 
investments. The investment risk in respect of policyholder and shareholder investments is partially or wholly borne by the 
Group.

Policyholder and shareholder investments are further categorised as participating funds and other participating business 
with discretionary expected sharing with policyholders and underlying distinct investment portfolios (Other participating 
business with distinct portfolios), and other policyholder and shareholder. The Group has elected to separately analyse 
financial  investments  held  by  participating  funds  and  other  participating  business  with  distinct  portfolios  within 
policyholder  and  shareholder  investments  as  they  are  subject  to  local  regulations  that  generally  prescribe  a  minimum 
proportion  of  policyholder  participation  in  declared  dividends.  The  Group  measures  debt  securities,  equity  shares  and 
interests in investment funds of participating funds and other participating business with distinct portfolios at fair value 
through profit or loss.

Other  policyholder  and  shareholder  investments  are  distinct  from  unit-linked  investments  and  participating  funds  and 
other  participating  business  with  distinct  portfolios  as  there  is  not  any  direct  contractual  or  regulatory  requirement 
governing the amount, if any, for allocation to policyholders. The Group measures equity shares, interests in investment 
funds  and  exchangeable  loan  notes  at  fair  value  through  profit  or  loss  in  this  category  and  at  fair  value  through  other 
comprehensive income in respect of the majority of debt securities in this category. The investment risk from investments 
in this category directly impacts the Group’s financial statements. For certain benefits of business written in “Participating 
funds and Other participating business with distinct portfolios” funds and “Unit-linked” funds that are not supported by the 
underlying segregated assets, the backing assets are generally included in the “Other policyholder and shareholder” funds.

In  the  following  tables,  “FVTPL”  indicates  financial  investments  classified  at  fair  value  through  profit  or  loss,  “FVOCI” 
indicates financial investments classified at fair value through other comprehensive income and “AC” indicates financial 
investments classified at amortised cost.

Debt securities
In compiling the tables, external ratings have been used where available. External ratings have been used in accordance 
with  the  Group’s  credit  risk  assessment  framework.  Where  external  ratings  are  not  readily  available  an  internal  rating 
methodology has been adopted, if applicable.

Credit risk limits are set according to the Group’s credit risk assessment framework, which defines the relative risk level of 
a debt security.

External ratings

Internal ratings

Reported as

Standard and Poor’s and Fitch

AAA

AA+ to AA-

A+ to A-

BBB+ to BBB-

BB+ and below

Moody’s

Aaa

Aa1 to Aa3

A1 to A3

Baa1 to Baa3

Ba1 and below

1

2+ to 2-

3+ to 3-

4+ to 4-

AAA

AA

A

BBB

5+ and below

Below investment grade

226

AIA GROUP LIMITEDFINANCIAL STATEMENTS18. FINANCIAL INVESTMENTS (continued)
Debt securities (continued)
Debt securities by type comprise the following:

Policyholder and shareholder

Participating 
funds and 
other 
participating 
business 
with distinct 
portfolios

Other policyholder and 
shareholder

Unit-linked

Unit-linked(2)

Consolidated 
investment 
funds(1)

US$m

FVTPL

FVTPL

FVOCI

AC

Subtotal

FVTPL

FVOCI

FVTPL

Total

31 December 2023
Government bonds(3)
By jurisdiction
Mainland China
Thailand
United States
South Korea
Singapore
Philippines
Malaysia
Indonesia
Other

7,791
–
3,645
–
5,073
275
1,416
792
2,035

Subtotal, by jurisdiction

21,027

By credit rating
AAA
AA
A
BBB
Below investment grade
Not rated

6,211
3,785
8,851
2,121
59
–

Subtotal, by credit rating

21,027

Government agency 
  bonds(4)
AAA
AA
A
BBB
Below investment grade
Not rated

Subtotal

1,965
633
3,467
705
68
–

6,838

–
1,323
–
–
–
82
202
–
2

1,609

–
1
98
1,510
–
–

1,609

–
1
33
19
–
–

53

23,277
11,314
3,514
6,524
1,201
1,643
543
1,148
3,237

52,401

3,807
9,320
23,689
14,765
820
–

52,401

948
2,089
2,244
1,586
177
–

7,044

–
–
–
–
–
36
–
16
281

333

–
225
46
62
–
–

333

31
102
50
50
13
–

246

31,068
12,637
7,159
6,524
6,274
2,036
2,161
1,956
5,555

75,370

10,018
13,331
32,684
18,458
879
–

75,370

2,944
2,825
5,794
2,360
258
–

14,181

54
–
91
248
975
238
346
131
133

2,216

977
449
360
430
–
–

2,216

210
72
170
45
1
12

510

–
–
–
–
10
–
43
27
–

80

10
–
18
52
–
–

80

10
–
44
3
4
–

61

–
–
–
–
–
–
–
–
–

–

–
–
–
–
–
–

–

–
131
–
–
–
–

131

31,122
12,637
7,250
6,772
7,259
2,274
2,550
2,114
5,688

77,666

11,005
13,780
33,062
18,940
879
–

77,666

3,164
3,028
6,008
2,408
263
12

14,883

Notes:
(1)  Investment funds in which the Group has interests and power to direct their relevant activities that affect the return of the funds are consolidated 
in the financial statements. Consolidated investment funds reflect 100 per cent of assets and liabilities held by such funds. In preparing the 
consolidated financial statements, the Group enhanced the presentation to further split and allocate the underlying assets held by consolidated 
investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-party 
unit holders, these continue to be classified under consolidated investment funds.

(2)  Represents primarily the financial assets backing non-unit reserves of unit-linked contracts.
(3)  Government bonds include bonds issued in local or foreign currencies by either the government of the jurisdiction in which the respective business 
unit  operates  or  other  governments.  The  Group  has  enhanced  the  government  bonds  analysis  to  be  presented  by  credit  rating.  The  2022 
comparative information has been adjusted to conform to this presentation.

(4)  Government agency bonds comprise bonds issued by government-sponsored institutions such as national, provincial and municipal authorities; 

government-related entities; multilateral development banks and supranational organisations.

227

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION18. FINANCIAL INVESTMENTS (continued)
Debt securities (continued)
Debt securities by type comprise the following: (continued)

Policyholder and shareholder

Participating 
funds and 
other 
participating 
business 
with distinct 
portfolios

Other policyholder and 
shareholder

Unit-linked

Unit-linked(2)

Consolidated 
investment 
funds(1)

US$m

FVTPL

FVTPL

FVOCI

AC

Subtotal

FVTPL

FVOCI

FVTPL

Total

31 December 2023

Corporate bonds

AAA

AA

A

BBB

Below investment grade

Not rated

Subtotal

Structured securities(5)

AAA

AA

A

BBB

Below investment grade

Not rated

Subtotal

Total(6)

643

3,347

23,063

21,602

748

–

49,403

20

52

82

127

67

5

353

1

2

212

294

317

12

838

–

–

–

73

71

1

205

2,216

11,690

11,627

1,459

2

–

162

888

395

132

9

849

5,727

35,853

33,918

2,656

23

–

201

1,498

860

244

230

27,199

1,586

79,026

3,033

142

246

598

645

–

–

145

1,631

–

–

–

–

–

–

–

162

298

680

845

138

6

2,129

–

–

32

19

–

–

51

–

–

109

70

17

–

196

–

–

–

–

–

–

–

–

141

510

123

–

–

849

6,069

37,970

34,971

2,917

253

774

83,029

–

–

–

–

–

–

–

162

298

712

864

138

6

2,180

77,621

2,645

88,275

2,165 170,706

5,810

337

905 177,758

Notes:
(1)  Investment funds in which the Group has interests and power to direct their relevant activities that affect the return of the funds are consolidated 
in the financial statements. Consolidated investment funds reflect 100 per cent of assets and liabilities held by such funds. In preparing the 
consolidated financial statements, the Group enhanced the presentation to further split and allocate the underlying assets held by consolidated 
investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-party 
unit holders, these continue to be classified under consolidated investment funds.

(2)  Represents primarily the financial assets backing non-unit reserves of unit-linked contracts.
(5)  Structured securities include collateralised debt obligations, mortgage-backed securities and other asset-backed securities.
(6)  Debt securities of US$8,869m are restricted due to local regulatory requirements.

228

AIA GROUP LIMITEDFINANCIAL STATEMENTS18. FINANCIAL INVESTMENTS (continued)
Debt securities (continued)
Debt securities by type comprise the following: (continued)

Policyholder and shareholder

Participating 
funds and 
other 
participating 
business 
with distinct 
portfolios

Other policyholder and 
shareholder

Unit-linked

Unit-linked(2)

Consolidated 
investment 
funds(1)

US$m

FVTPL

FVTPL

FVOCI

AC

Subtotal

FVTPL

FVOCI

FVTPL

Total

31 December 2022 (restated)
Government bonds(3)
By jurisdiction
Mainland China
Thailand
United States
South Korea
Singapore
Philippines
Malaysia
Indonesia

Other

6,048
–
917
–
4,389
150
1,364
755

1,891

–
1,169
131
–
–
79
246
–

2

19,740
10,984
5,250
5,949
1,455
1,560
502
1,017

2,955

Subtotal, by jurisdiction

15,514

1,627

49,412

By credit rating
AAA
AA
A
BBB
Below investment grade

Not rated

5,664
784
6,961
2,058
47

–

132
1
180
1,314
–

–

7,987
6,533
20,221
14,107
564

–

–
–
–
–
–
27
–
16

272

315

–
217
46
52
–

–

25,788
12,153
6,298
5,949
5,844
1,816
2,112
1,788

5,120

66,868

13,783
7,535
27,408
17,531
611

–

84
1
89
263
824
237
178
116

160

–
–
–
–
3
–
68
31

–

1,952

102

960
319
283
390
–

–

3
–
54
45
–

–

Subtotal, by credit rating

15,514

1,627

49,412

315

66,868

1,952

102

Government agency 
  bonds(4)
AAA
AA
A
BBB
Below investment grade

Not rated

Subtotal

2,055
550
3,662
641
63

–

6,971

–
–
6
18
–

–

24

966
2,068
2,511
1,648
174

–

31
63
84
20
13

–

3,052
2,681
6,263
2,327
250

–

7,367

211

14,573

237
121
201
53
6

–

618

5
–
50
–
9

–

64

–
–
–
–
–
–
–
–

–

–

–
–
–
–
–

–

–

–
189
9
–
–

–

25,872
12,154
6,387
6,212
6,671
2,053
2,358
1,935

5,280

68,922

14,746
7,854
27,745
17,966
611

–

68,922

3,294
2,991
6,523
2,380
265

–

198

15,453

Notes:
(1)  Investment funds in which the Group has interests and power to direct their relevant activities that affect the return of the funds are consolidated 
in the financial statements. Consolidated investment funds reflect 100 per cent of assets and liabilities held by such funds. In preparing the 
consolidated financial statements, the Group enhanced the presentation to further split and allocate the underlying assets held by consolidated 
investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-party 
unit holders, these continue to be classified under consolidated investment funds.

(2)  Represents primarily the financial assets backing non-unit reserves of unit-linked contracts.
(3)  Government bonds include bonds issued in local or foreign currencies by either the government of the jurisdiction in which the respective business 
unit  operates  or  other  governments.  The  Group  has  enhanced  the  government  bonds  analysis  to  be  presented  by  credit  rating.  The  2022 
comparative information has been adjusted to conform to this presentation.

(4)  Government agency bonds comprise bonds issued by government-sponsored institutions such as national, provincial and municipal authorities; 

government-related entities; multilateral development banks and supranational organisations.

229

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION18. FINANCIAL INVESTMENTS (continued)
Debt securities (continued)
Debt securities by type comprise the following: (continued)

Policyholder and shareholder

Participating 
funds and 
other 
participating 
business 
with distinct 
portfolios

Other policyholder and 
shareholder

Unit-linked

Unit-linked(2)

Consolidated 
investment 
funds(1)

US$m

FVTPL

FVTPL

FVOCI

AC

Subtotal

FVTPL

FVOCI

FVTPL

Total

31 December 2022 (restated)
Corporate bonds
AAA
AA
A
BBB
Below investment grade
Not rated
Subtotal

Structured securities(5)
AAA
AA
A
BBB
Below investment grade
Not rated
Subtotal
Total(6)

526
3,051
21,046
20,893
638
7
46,161

31
83
83
112
50
14
373
69,019

–
8
237
119
341
15
720

38
–
–
90
71
206
405
2,776

233
1,883
11,618
12,437
1,429
–
27,600

77
160
524
591
–
29
1,381
85,760

–
148
758
354
1
–
1,261

759
5,090
33,659
33,803
2,409
22
75,742

–
–
–
–
–
–
–

146
243
607
793
121
249
2,159
1,787 159,342

12
137
1,079
936
197
293
2,654

46
–
38
19
–
–
103
5,327

–
–
98
56
17
–
171

–
–
–
–
–
–
–
337

–
205
660
142
–
–
1,007

771
5,432
35,496
34,937
2,623
315
79,574

–
–
–
–
–
–
–

192
243
645
812
121
249
2,262
1,205 166,211

Notes:
(1)  Investment funds in which the Group has interests and power to direct their relevant activities that affect the return of the funds are consolidated 
in the financial statements. Consolidated investment funds reflect 100 per cent of assets and liabilities held by such funds. In preparing the 
consolidated financial statements, the Group enhanced the presentation to further split and allocate the underlying assets held by consolidated 
investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-party 
unit holders, these continue to be classified under consolidated investment funds.

(2)  Represents primarily the financial assets backing non-unit reserves of unit-linked contracts.
(5)  Structured securities include collateralised debt obligations, mortgage-backed securities and other asset-backed securities.
(6)  Debt securities of US$9,885m are restricted due to local regulatory requirements.

230

AIA GROUP LIMITEDFINANCIAL STATEMENTS18. FINANCIAL INVESTMENTS (continued)
Equity shares, interests in investment funds and exchangeable loan notes
Equity shares, interests in investment funds and exchangeable loan notes comprise the following:

Policyholder and shareholder

Participating 
funds and other 
participating 
business 
with distinct 
portfolios

Other 
policyholder 
and 
shareholder

Unit-linked

US$m

FVTPL

FVTPL

Subtotal

FVTPL

Consolidated 
investment 

funds(1)

FVTPL

31 December 2023

Equity shares

Interests in investment funds and
  exchangeable loan notes

Total

7,533

4,604

12,137

7,150

22,676

30,209

6,864

11,468

29,540

41,677

17,626

24,776

–

–

–

Policyholder and shareholder

Participating 
funds and other 
participating 
business 
with distinct 
portfolios

Other 
policyholder 
and 
shareholder

Unit-linked

US$m

FVTPL

FVTPL

Subtotal

FVTPL

Consolidated 
investment 

funds(1)

FVTPL

31 December 2022 (restated)

Equity shares

Interests in investment funds and
  exchangeable loan notes

Total

13,241

4,765

18,006

7,685

14,307

27,548

7,214

11,979

21,521

39,527

17,056

24,741

–

–

–

Total

19,287

47,166

66,453

Total

25,691

38,577

64,268

Note:
(1)  Investment funds in which the Group has interests and power to direct their relevant activities that affect the return of the funds are consolidated 
in the financial statements. Consolidated investment funds reflect 100 per cent of assets and liabilities held by such funds. In preparing the 
consolidated financial statements, the Group enhanced the presentation to further split and allocate the underlying assets held by consolidated 
investment funds to the respective fund segments of the asset-backing liabilities. Where consolidated investment funds are held by third-party 
unit holders, these continue to be classified under consolidated investment funds.

231

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION18. FINANCIAL INVESTMENTS (continued)
Interests in structured entities
The Group has determined that the investment funds and structured securities, such as collateralised debt obligations, 
mortgage-backed securities and other asset-backed securities that the Group has interests are structured entities.

The Group has consolidated certain investment funds for which the Group provides guarantee on capital or rate of return 
to the investors and deemed to have control based on an analysis of the guidance in IFRS 10. For these investment funds, 
the Group has the ability to reduce the guaranteed rates of return, subject to obtaining approvals of applicable regulators. 
The Group has an obligation to absorb losses in the event that the returns of the funds are insufficient to cover the capital 
or rate of return guarantee provided to the investors.

The following table summarises the Group’s interests in unconsolidated structured entities:

US$m

As at 31 December 2023

As at 31 December 2022(restated)

Investment 
funds

Structured 
securities(1)

Investment 
funds

Structured 
securities(1)

Debt securities at amortised cost

13(2)

–

–

Debt securities at fair value through other comprehensive 

income

Debt securities at fair value through profit or loss

Interests in investment funds at fair value through 
  profit or loss

Total

830(2)

1,965(2)

45,994

48,802

1,631

549

–

2,180

806(2)

1,609(2)

37,327

39,742

–

1,381

881

–

2,262

Notes:
(1)  Structured securities include collateralised debt obligations, mortgage-backed securities and other asset-backed securities.
(2)  Balance represents the Group’s interests in debt securities issued by real estate investment trusts.

The Group’s maximum exposure to loss arising from its interests in these unconsolidated structured entities is limited to 
the carrying amount of the assets. Dividend income and interest revenue are received during the reporting period from 
these interests in unconsolidated structured entities.

In  addition,  the  Group  receives  management  fees  and  trustee  fees  in  respect  of  providing  trustee,  management  and 
administrative  services  to  certain  retirement  scheme  funds  and  investment  funds.  These  funds  are  not  held  and  the 
associated investment risks are not borne by the Group, the Group does not have exposure to loss in these funds.

232

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
18. FINANCIAL INVESTMENTS (continued)
Loans and deposits
Loans and deposits by type comprise the following:

US$m

Mortgage loans on residential real estate

Mortgage loans on commercial real estate

Other loans

Loss allowance for loans

Loans

Term deposits

Promissory notes(1)

Loss allowance for deposits measured at amortised cost

Total

As at
31 December
2023

As at
31 December
2022
(restated)

452

2

203

(10)

647

1,834

1,524

(10)

3,995

469

2

372

(9)

834

2,509

1,520

(18)

4,845

Note:
(1)  The promissory notes are issued by a government. Promissory notes of US$272m (2022: US$279m) are measured at fair value through profit or 

loss.

Certain term deposits with financial institutions and promissory notes are restricted due to local regulatory requirements 
or other pledge restrictions. At 31 December 2023, the restricted balance held within term deposits and promissory notes 
was US$372m (2022: US$381m).

Other loans include receivables from reverse repurchase agreements (reverse repos) under which the Group does not take 
physical possession of securities purchased under the agreements. Reverse repos are initially recorded at the cost of the 
loan or collateral advanced. At 31 December 2023, the carrying value of such receivables was US$99m (2022: US$261m).

At 31 December 2023, there was no material debt collateral received in respect of reverse repos.

Maturity profile of debt securities, loans and deposits
The table below shows the maturity profile of debt securities, loans and deposits based on contractual maturity dates. The 
maturity  profile  below  excludes  unit-linked  investments  and  consolidated  investment  funds  as  the  investment  risk  is 
generally borne by our customers.

US$m

31 December 2023

Debt securities

Loans and deposits

Total

US$m

31 December 2022 (restated)

Debt securities

Loans and deposits

Total

Total

Due in one
year or less

Due after 
one year 
through
five years

Due after 
five years 
through
ten years

Due after 
ten years

No fixed 
maturity

170,706

3,930

174,636

5,754

996

6,750

19,990

16,630

128,332

917

454

1,553

20,907

17,084

129,885

–

10

10

Total

Due in one
year or less

Due after 
one year 
through
five years

Due after 
five years 
through
ten years

Due after 
ten years

No fixed 
maturity

159,342

4,500

163,842

7,465

1,833

9,298

20,197

17,252

114,428

647

470

1,534

20,844

17,722

115,962

–

16

16

233

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION19. DERIVATIVE FINANCIAL INSTRUMENTS
The Group’s derivative exposure was as follows:

US$m

Notional amount

Assets

Liabilities

Fair value

31 December 2023

Foreign exchange contracts

Cross-currency swaps

Forwards

Foreign exchange futures

Total foreign exchange contracts

Interest rate contracts

Interest rate swaps

Other

Warrants and options

Forward contracts

Swaps

Netting

Total

31 December 2022

Foreign exchange contracts

Cross-currency swaps

Forwards

Foreign exchange futures

Total foreign exchange contracts

Interest rate contracts

Interest rate swaps

Other

Warrants and options

Forward contracts

Swaps

Netting

Total

8,429

4,964

41

13,434

3,930

1,424

36,758

–

(41)

55,505

6,994

6,025

48

13,067

8,500

1,344

37,995

2,051

(48)

62,909

342

41

–

383

210

11

148

–

–

752

220

56

–

276

240

27

74

13

–

(271)

(78)

–

(349)

(109)

(2)

(7,575)

–

–

(8,035)

(295)

(86)

–

(381)

(283)

(1)

(8,056)

(18)

–

630

(8,739)

The column “notional amount” in the above table refers to the pay leg of derivative transactions other than equity-index 
options.  For  certain  equity-index  call  and  put  options  with  the  same  notional  amount  that  are  purchased  to  hedge  the 
downside risk of the underlying equities by means of a collar strategy, the notional amount represents the exposure of the 
hedged equities.

Of the total derivatives, US$8m (2022: US$32m) are listed in exchange or dealer markets and the rest are over-the-counter 
(OTC) derivatives. OTC derivative contracts are individually negotiated between contracting parties and not cleared through 
an  exchange.  OTC  derivatives  include  forwards,  swaps  and  options.  Derivatives  are  subject  to  various  risks  including 
market, liquidity and credit risks, similar to those related to the underlying financial instruments.

234

AIA GROUP LIMITEDFINANCIAL STATEMENTS19. DERIVATIVE FINANCIAL INSTRUMENTS (continued)
Derivative assets and derivative liabilities are recognised in the consolidated statement of financial position as derivative 
financial assets at fair value through profit or loss and derivative financial liabilities respectively. The Group’s derivative 
contracts are established to provide an economic hedge to financial exposures. The Group adopts hedge accounting in 
limited  circumstances.  The  notional  or  contractual  amounts  associated  with  derivative  financial  instruments  are  not 
recorded as assets or liabilities in the consolidated statement of financial position as they do not represent the fair value of 
these transactions. The notional amounts in the previous table reflect the aggregate of individual derivative positions on a 
gross basis and so give an indication of the overall scale of derivative transactions.

Foreign exchange contracts
Foreign exchange forward and futures contracts represent agreements to exchange one currency for another currency at 
an  agreed  price  and  settlement  date.  Currency  options  are  agreements  that  give  the  buyer  the  right  to  exchange  one 
currency for another currency at agreed prices and settlement dates. Currency swaps are contractual agreements that 
involve the exchange of both periodic and final amounts in two different currencies. Exposure to gains and losses on the 
foreign exchange contracts will increase or decrease over their respective lives as a function of maturity dates, interest and 
foreign exchange rates, implied volatilities of the underlying indices and the timing of payments.

Interest rate swaps
Interest rate swaps are contractual agreements between two parties to exchange periodic payments in the same currency, 
each  of  which  is  computed  on  a  different  interest  rate  basis,  on  a  specified  notional  amount.  Most  interest  rate  swaps 
involve the net exchange of payments calculated as the difference between the fixed and floating rate interest payments.

Other derivatives
Warrants and options are option agreements that give the owner the right to buy or sell securities at an agreed price and 
settlement date. Forward contracts are contractual obligations to buy or sell a financial instrument on a predetermined 
future date at a specified price. Swaps are OTC contractual agreements between the Group and a third party to exchange 
a series of cash flows based upon index, rates or other variables applied to a notional amount.

Netting adjustment
The netting adjustment is related to futures contracts executed through clearing house where the settlement arrangement 
satisfies the netting criteria under IFRS Accounting Standards.

Collateral under derivative transactions
At 31 December 2023, the Group had posted cash collateral of US$213m (2022: US$309m) and pledged debt securities 
with  carrying  value  of  US$8,639m  (2022:  US$9,656m)  for  liabilities,  and  held  cash  collateral  of  US$340m  (2022: 
US$231m) and debt securities collateral with carrying value of US$95m (2022: US$55m) for assets in respect of derivative 
transactions. The Group did not sell or repledge the debt collateral received. These transactions are conducted under terms 
that are usual and customary to collateralised transactions including, where relevant, standard repurchase agreements.

235

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION20. FAIR VALUE MEASUREMENT
Fair value of financial instruments
The Group classifies all financial assets as either at fair value through profit or loss (mandatory and designated), or as at 
fair value through other comprehensive income, or at amortised cost. Financial liabilities are classified as either at fair 
value through profit or loss (mandatory and designated) or at amortised cost, except for investment contracts with DPF 
which are accounted for under IFRS 17.

The following tables present the fair values of the Group’s financial assets and financial liabilities:

US$m

31 December 2023

Financial investments

Loans and deposits

Debt securities

Equity shares, interests in investment 
funds and exchangeable loan notes

Derivative financial instruments

Receivables

Accrued investment income

Cash and cash equivalents

Financial assets

Fair value

Notes

FVTPL – 
mandatory

FVTPL – 
designated

FVOCI

Amortised 
cost

Total
carrying 
value

Total
fair value

18

19

21

21

22

–

272

–

3,723

3,995

4,100

8,086

78,895

88,612

2,165

177,758

177,508

66,453

752

–

–

4,970

–

–

–

–

–

–

–

–

–

–

–

–

1,294

1,832

6,555

66,453

66,453

752

1,294

1,832

752

1,294

1,832

11,525

11,525

80,261

79,167

88,612

15,569

263,609

263,464

Fair value

Notes

FVTPL – 
mandatory

FVTPL – 
designated

Amortised
cost

Total
carrying 
value

Total
fair value

Financial liabilities

Investment contract liabilities

Borrowings

Obligations under repurchase agreements

Derivative financial instruments

Other liabilities

Financial liabilities

25

26

27

19

30

–

–

–

8,035

–

8,035

8,460

–

–

–

844

9,304

515

11,800

3,461

–

4,043

19,819

8,975

11,800

3,461

8,035

4,887

8,975

10,875

3,461

8,035

4,887

37,158

36,233

236

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
20. FAIR VALUE MEASUREMENT (continued)
Fair value of financial instruments (continued)

US$m

31 December 2022 (restated)

Financial investments

Loans and deposits

Debt securities

Equity shares, interests 

in investment funds and 
  exchangeable loan notes

Derivative financial instruments

Receivables

Accrued investment income

Cash and cash equivalents

Financial assets

Fair value

Notes

FVTPL – 
mandatory

FVTPL – 
designated

FVOCI

Amortised 
cost

Total
carrying 
value

Total
fair value

18

19

21

21

22

–

279

–

4,566

4,845

4,912

7,482

70,845

86,097

1,787

166,211

165,944

64,268

630

–

–

2,248

–

–

–

–

–

–

–

–

–

–

–

–

1,718

1,752

6,721

64,268

64,268

630

1,718

1,752

8,969

630

1,718

1,752

8,969

74,628

71,124

86,097

16,544

248,393

248,193

Fair value

Notes

FVTPL – 
mandatory

FVTPL – 
designated

Amortised
cost

Total
carrying 
value

Total
fair value

Financial liabilities

Investment contract liabilities

Borrowings

Obligations under repurchase agreements

Derivative financial instruments

Other liabilities

Financial liabilities

25

26

27

19

30

–

–

–

8,739

–

11,226

–

–

–

865

8,739

12,091

530

11,206

1,748

–

3,444

16,928

11,756

11,206

1,748

8,739

4,309

11,756

9,837

1,748

8,739

4,309

37,758

36,389

The carrying amount of assets included in the above tables represents the maximum credit exposure.

Foreign currency exposure, including the net positions of foreign currency derivative, is shown in note 34 for the Group’s 
key foreign exchange exposures.

The fair value of investment contract liabilities measured at amortised cost is not considered to be materially different from 
the amortised cost carrying value.

The carrying value of financial instruments expected to be settled within 12 months (after taking into account valuation 
allowances, where applicable) is not considered to be materially different from the fair value.

237

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
20. FAIR VALUE MEASUREMENT (continued)
Fair value measurements on a recurring basis
The Group measures at fair value property held for own use, investment property, financial instruments classified at fair 
value through profit or loss, financial instruments classified at fair value through other comprehensive income, derivative 
assets  and  liabilities,  investments  held  by  investment  funds  which  are  consolidated,  investments  in  non-consolidated 
investment funds and certain investment contract liabilities on a recurring basis.

The fair value of a financial instrument is the amount that would be received on sale of an asset or paid to transfer a liability 
in an orderly transaction between market participants at the measurement date.

The degree of judgement used in measuring the fair value of financial instruments generally correlates with the level of 
pricing observability. Financial instruments with quoted prices in active markets generally have more pricing observability 
and less judgement is used in measuring fair value. Conversely, financial instruments traded in other than active markets 
or that do not have quoted prices have less observability and are measured at fair value using valuation models or other 
pricing techniques that require more judgement. An active market is one in which transactions for the asset or liability 
being valued occur with sufficient frequency and volume to provide pricing information on an ongoing basis.

An other than active market is one in which there are few transactions, the prices are not current, price quotations vary 
substantially either over time or among market makers, or in which little information is released publicly for the asset or 
liability being valued. Pricing observability is affected by a number of factors, including the type of financial instrument, 
whether the financial instrument is new to the market and not yet established, the characteristics specific to the transaction 
and general market conditions.

Fair value of properties is based on valuation by independent professional valuers.

The Group does not have assets or liabilities measured at fair value on a non-recurring basis during the years ended 31 
December 2023 and 31 December 2022.

The following methods and assumptions were used by the Group to estimate the fair value of financial instruments and 
properties.

Determination of fair value
Loans and receivables
For  loans  and  advances  that  are  repriced  frequently  and  have  not  had  any  significant  changes  in  credit  risk,  carrying 
amounts represent a reasonable estimate of fair values. The fair values of other loans are estimated by discounting expected 
future cash flows using interest rates offered for similar loans to borrowers with similar credit ratings.

The  fair  values  of  mortgage  loans  are  estimated  by  discounting  future  cash  flows  using  interest  rates  currently  being 
offered in respect of similar loans to borrowers with similar credit ratings. Loans with similar characteristics are aggregated 
for purposes of the calculations.

Debt securities, equity shares, interests in investment funds and exchangeable loan notes
The fair values of equity shares, interests in investment funds and exchangeable loan notes are based on quoted market 
prices or, if unquoted, on estimated market values generally based on quoted prices for similar securities. Fair values for 
fixed interest securities are based on quoted market prices, where available. For those investments not actively traded, fair 
values are estimated using values obtained from brokers, private pricing services or by discounting expected future cash 
flows using a current market rate applicable to the yield, credit quality and maturity of the investment. Priority is given to 
values from independent sources when available, but overall the source of pricing and/or valuation technique is chosen 
with the objective of arriving at the price at which an orderly transaction would take place between market participants on 
the measurement date. The inputs to determining fair value that are relevant to fixed interest securities include, but not 
limited to risk-free interest rates, the obligor’s credit spreads, foreign exchange rates and credit default rates. For holdings 
in hedge funds and limited partnerships, fair values are determined based on the net asset values provided by the general 
partner or manager of each investment, the accounts of which are generally audited on an annual basis. The transaction 
price is used as the best estimate of fair value at inception.

238

AIA GROUP LIMITEDFINANCIAL STATEMENTS20. FAIR VALUE MEASUREMENT (continued)
Determination of fair value (continued)
Derivative financial instruments
The  Group  values  its  derivative  financial  assets  and  liabilities  using  market  transactions  and  other  market  evidence 
whenever possible, including market-based inputs to models, model calibration to market clearing transactions, broker or 
dealer quotations or alternative pricing sources with reasonable levels of price transparency. When models are used, the 
selection of a particular model to value a derivative depends on the contract terms of, and specific risks inherent in, the 
instrument as well as the availability of pricing information in the market. The Group generally uses similar models to value 
similar instruments. Valuation models require a variety of inputs, including contractual terms, market prices and rates, 
yield curves, credit curves, measures of volatility, prepayment rates and correlations of such inputs. For derivatives that 
trade in liquid markets, such as generic forwards, swaps and options, model inputs can generally be verified and model 
selection does not involve significant management judgement. Examples of inputs that are generally observable include 
foreign  exchange  spot  and  forward  rates,  benchmark  interest  rate  curves  and  volatilities  for  commonly  traded  option 
products. Examples of inputs that may be unobservable include volatilities for less commonly traded option products and 
correlations between market factors.

When the Group holds a group of derivative assets and derivative liabilities entered into with a particular counterparty, the 
Group takes into account the arrangements that mitigate credit risk exposure in the event of default (e.g. International 
Swap and Derivatives Association (ISDA) Master Agreements and Credit Support Annex (CSA) that require the exchange of 
collateral on the basis of each party’s net credit risk exposure). The Group measures the fair value of the group of financial 
assets and financial liabilities on the basis of its net exposure to the credit risk of that counterparty or the counterparty’s 
net exposure to our credit risk that reflects market participants’ expectations about the likelihood that such an arrangement 
would be legally enforceable in the event of default.

Property held for own use and investment property
The Group engaged external, independent and qualified valuers to determine the fair value of the Group’s properties at 
least  on  an  annual  basis. The  valuation  on  an  open  market  value  basis  by  independent  professional  valuer  for  certain 
investment properties was calculated by reference to net rental income allowing for reversionary income potential. The fair 
values of certain other properties were derived using the Market Data Approach. In this approach, the values are based on 
sales and listing of comparable property registered in the vicinity. Certain other properties are valued using a combination 
of these two methods.

The properties held for own use and investment properties, in most cases, are valued on the basis of the highest and best 
use of the properties that is physically possible, legally permissible and financially feasible. The current use of the properties 
is considered to be its highest and best use; records of recent sales and offerings of similar property are analysed and 
comparison  made  for  such  factors  as  size,  location,  quality  and  prospective  use.  On  limited  occasions,  potential 
redevelopment  of  the  properties  in  use  would  be  taken  into  account  when  they  would  maximise  the  fair  value  of  the 
properties; the Group is occupying these properties for operational purposes.

Cash and cash equivalents
The carrying amount of cash approximates to its fair value.

Fair value of securities sold under repurchase agreements and the associated payables
The  contract  values  of  payables  under  repurchase  agreements  approximate  to  their  fair  value  as  these  obligations  are 
short-term in nature.

Other assets
The carrying amount of other financial assets is not materially different to their fair value. The fair values of deposits with 
banks are generally based on quoted market prices or, if unquoted, on estimates based on discounting future cash flows 
using available market interest rates offered for receivables with similar characteristics.

239

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION20. FAIR VALUE MEASUREMENT (continued)
Determination of fair value (continued)
Investment contract liabilities
For investment contract liabilities, the fair values have been estimated using a discounted cash flow approach based on 
interest rates currently being offered for similar contracts with maturities consistent with those remaining for the contracts 
being valued. For investment contracts where the investment risk is borne by the policyholder, the fair value generally 
approximates to the fair value of the underlying assets.

Investment contracts with DPF enable the contract holder to receive additional benefits as a supplement to guaranteed 
benefits. These are referred to as participating business and are measured and classified according to the Group practice 
for insurance contract liabilities and hence are disclosed within note 24. These are not measured at fair value as the Group 
applies  the  same  accounting  policies  for  the  measurement  of  investment  contracts  with  DPF  as  it  does  for  insurance 
contracts under IFRS 17.

Borrowings
The fair values of borrowings have been estimated based on discounting future cash flows using the interest rates currently 
applicable to deposits of similar maturities or prices obtained from brokers.

Other liabilities
The fair values of other unquoted financial liabilities are estimated by discounting expected future cash flows using current 
market  rates  applicable  to  their  yield,  credit  quality  and  maturity,  except  for  those  without  stated  maturity,  where  the 
carrying value approximates to fair value.

Fair value hierarchy for fair value measurement on a recurring basis
Assets and liabilities recorded at fair value in the consolidated statement of financial position are measured and classified 
in  a  hierarchy  for  disclosure  purposes  consisting  of  three  “levels”  based  on  the  observability  of  inputs  available  in  the 
marketplace used to measure their fair values as discussed below:

•  Level 1: Fair value measurements that are quoted prices (unadjusted) in active markets for identical assets or liabilities 
that  the  Group  has  the  ability  to  access  as  of  the  measurement  date.  Market  price  data  is  generally  obtained  from 
exchange or dealer markets. The Group does not adjust the quoted price for such instruments. Assets measured at fair 
value on a recurring basis and classified as Level 1 are actively traded equities. The Group considers that government 
debt securities issued by G7 countries (the United States, Canada, France, Germany, Italy, Japan, the United Kingdom) 
and  traded  in  a  dealer  market  to  be  Level  1,  until  they  no  longer  trade  with  sufficient  frequency  and  volume  to  be 
considered actively traded.

•  Level 2: Fair value measurements based on inputs other than quoted prices included in Level 1 that are observable for 
the asset or liability, either directly (as prices) or indirectly (derived from prices). Level 2 inputs include quoted prices 
for similar assets and liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets 
that are not active and inputs other than quoted prices that are observable for the asset and liability, such as interest 
rates and yield curves that are observable at commonly quoted intervals. Assets and liabilities measured at fair value 
on a recurring basis and classified as Level 2 generally include government debt securities issued by non-G7 countries, 
most investment grade corporate bonds, hedge fund investments and derivative contracts.

•  Level 3: Fair value measurements based on valuation techniques that use significant inputs that are unobservable. 
Unobservable inputs are only used to measure fair value to the extent that relevant observable inputs are not available, 
allowing for circumstances in which there is little, if any, market activity for the asset or liability. Assets and liabilities 
measured at fair value on a recurring basis and classified as Level 3 include properties held for own use, investment 
properties,  certain  classes  of  structured  securities,  certain  derivative  contracts,  private  equity  and  real  estate  fund 
investments, and direct private equity investments.

In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, 
the level in the fair value hierarchy within which the fair value measurement in its entirety falls is determined based on the 
lowest level input that is significant to the fair value measurement in its entirety. The Group’s assessment of the significance 
of a particular input to the fair value measurement in its entirety requires judgement. In making the assessment, the Group 
considers factors specific to the asset or liability.

240

AIA GROUP LIMITEDFINANCIAL STATEMENTS20. FAIR VALUE MEASUREMENT (continued)
Fair value hierarchy for fair value measurement on a recurring basis (continued)
A summary of assets and liabilities carried at fair value on a recurring basis according to fair value hierarchy is given below:

US$m

Level 1

Level 2

Level 3

Total

Fair value hierarchy

31 December 2023

Recurring fair value measurements

Non-financial assets

Property held for own use

Investment property

Financial assets

At fair value through other comprehensive income

Debt securities

At fair value through profit or loss

Debt securities

Participating funds and other participating business 

with distinct portfolios

Unit-linked and consolidated investment funds

Other policyholder and shareholder

Loans and deposits

Equity shares, interests in investment funds and 

exchangeable loan notes

Participating funds and other participating business 

with distinct portfolios

Unit-linked and consolidated investment funds

Other policyholder and shareholder

Cash and cash equivalents

Other policyholder and shareholder

Derivative financial instruments

Foreign exchange contracts

Interest rate contracts

Other contracts

Total assets on a recurring fair value measurement basis

% of Total

Financial liabilities

Investment contract liabilities

Derivative financial instruments

Foreign exchange contracts

Interest rate contracts

Other contracts

Other liabilities

Total liabilities on a recurring fair value measurement 
  basis

% of Total

–

–

–

–

2,565

4,504

2,565

4,504

78

86,177

2,357

88,612

173

3

–

–

75,640

6,712

2,450

–

15,149

24,374

4,805

4,970

–

–

4

1,283

379

1,285

–

383

210

147

1,808

77,621

–

195

272

13,777

23

5,378

–

–

–

8

6,715

2,645

272

30,209

24,776

11,468

4,970

383

210

159

49,556

19.4%

174,666

68.5%

30,887

12.1%

255,109

100.0%

–

–

–

4

–

4

0.0%

6,607

1,853

8,460

349

109

7,573

844

–

–

–

–

349

109

7,577

844

15,482

89.3%

1,853

10.7%

17,339

100.0%

241

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION20. FAIR VALUE MEASUREMENT (continued)
Fair value hierarchy for fair value measurement on a recurring basis (continued)

Fair value hierarchy

US$m

Level 1

Level 2

Level 3

Total

31 December 2022 (restated)

Recurring fair value measurements

Non-financial assets

Property held for own use

Investment property

Financial assets

At fair value through other comprehensive income

Debt securities

At fair value through profit or loss

Debt securities

Participating funds and other participating business 

with distinct portfolios

Unit-linked and consolidated investment funds

Other policyholder and shareholder

Loans and deposits

Equity shares, interests in investment funds and 

exchangeable loan notes

Participating funds and other participating business 

with distinct portfolios

Unit-linked and consolidated investment funds

Other policyholder and shareholder

Cash and cash equivalents

Other policyholder and shareholder

Derivative financial instruments

Foreign exchange contracts

Interest rate contracts

Other contracts

Total assets on a recurring fair value measurement basis

% of Total

Financial liabilities

Investment contract liabilities

Derivative financial instruments

Foreign exchange contracts

Interest rate contracts

Other contracts

Other liabilities

Total liabilities on a recurring fair value measurement 
  basis

% of Total

–

–

–

2

16

–

–

16,372

24,121

4,920

2,248

–

–

17

–

–

1,235

4,600

1,235

4,600

84,300

1,797

86,097

67,408

6,516

2,347

–

1,266

249

1,782

–

276

240

56

1,609

69,019

–

429

279

9,910

371

5,277

–

–

–

41

6,532

2,776

279

27,548

24,741

11,979

2,248

276

240

114

47,696

20.1%

164,440

69.2%

25,548

10.7%

237,684

100.0%

–

–

–

14

–

14

0.1%

9,042

2,184

11,226

381

283

8,061

865

–

–

–

–

381

283

8,075

865

18,632

89.4%

2,184

10.5%

20,830

100.0%

242

AIA GROUP LIMITEDFINANCIAL STATEMENTS20. FAIR VALUE MEASUREMENT (continued)
Fair value hierarchy for fair value measurement on a recurring basis (continued)
The Group’s policy is to recognise transfers of assets and liabilities between Level 1 and Level 2 at their fair values as at 
the end of each reporting period, consistent with the date of the determination of fair value. Assets are transferred out of 
Level 1 when they are no longer transacted with sufficient frequency and volume in an active market. During the year 
ended 31 December 2023, the Group transferred US$1m (2022: US$103m) of assets measured at fair value from Level 1 
to Level 2. Conversely, assets are transferred from Level 2 to Level 1 when transaction volume and frequency are indicative 
of an active market. The Group transferred US$58m (2022: US$28m) of assets from Level 2 to Level 1 during the year 
ended 31 December 2023.

The Group’s Level 2 financial instruments include debt securities, equity shares, interests in investment funds, derivative 
financial instruments, investment contract liabilities and other liabilities. The fair values of Level 2 financial instruments 
are  estimated  using  values  obtained  from  private  pricing  services  and  brokers  corroborated  with  internal  review  as 
necessary. When the quotes from private pricing services and brokers are not available, internal valuation techniques and 
inputs will be used to derive the fair value for the financial instruments.

The tables below set out a summary of changes in the Group’s Level 3 assets and liabilities measured at fair value on a 
recurring  basis  for  the  years  ended  31  December  2023  and  31  December  2022.  The  tables  reflect  gains  and  losses, 
including gains and losses on assets and liabilities categorised as Level 3 as at 31 December 2023 and 31 December 2022.

Level 3 assets and liabilities

US$m

Property 
held for
own use

Investment 
property

Debt
securities

Loans and 
deposits

Equity
shares, 
interests in 
investment 
funds and 
exchangeable 
loan notes

Derivative 
financial 
assets/
(liabilities)

Investment 
contracts

At 1 January 2023

1,235

4,600

3,835

279

15,558

41

(2,184)

Net movement on investment contract 

liabilities

Total gains/(losses)

Reported under investment return and 
other expenses in the consolidated 
income statement

Reported under fair value reserve, foreign 

currency translation reserve and 
property revaluation reserve in the 
consolidated statement of 
comprehensive income

Acquisition of subsidiaries

Transfer to/from investment property

Purchases

Sales(1)

Settlements

Transfer into Level 3

Transfer out of Level 3

At 31 December 2023

Change in unrealised gains or losses 

included in the consolidated income 
statement for assets and liabilities held 
at the end of the reporting period, under 
investment return and other expenses

–

–

–

–

–

–

331

(40)

(97)

119

(9)

(178)

42

57

2

9

1,306

(4)

–

–

–

(10)

1

(31)

45

(4)

–

–

–

(40)

–

–

899

(257)

(198)

2

–

2

–

–

–

–

–

–

–

(37)

(1)

–

–

4,874

(926)

–

50

(163)

–

–

–

–

(74)

–

–

8

2,565

4,504

4,360

272

19,178

–

–

–

–

–

–

–

–

–

(1,853)

(40)

(92)

63

(9)

(143)

(32)

–

Note:
(1)  Includes amounts derecognised on disposal of held for sale assets and liabilities.

243

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION20. FAIR VALUE MEASUREMENT (continued)
Fair value hierarchy for fair value measurement on a recurring basis (continued)
Level 3 assets and liabilities (continued)

US$m

Property 
held for
own use

Investment 
property

Debt
securities

Loans and 
deposits

Equity 
shares, 
interests in 
investment 
funds and 
exchangeable 
loan notes

At 1 January 2022 (restated)

1,037

4,716

2,796

297

8,472

–

–

–

–

–

Derivative 
financial 
assets/
(liabilities)

Investment 
contracts

–

–

(2,163)

(21)

Net movement on investment contract 

liabilities

Total gains/(losses)

Reported under investment return and 
other expenses in the consolidated 
income statement

Reported under fair value reserve, foreign 

currency translation reserve and 
property revaluation reserve in the 
consolidated statement of 
comprehensive income

Transfer to/from investment property

Purchases

Sales

Settlements

Transfer into Level 3

Transfer out of Level 3

(15)

70

(64)

(6)

26

41

33

157

23

–

–

–

–

(92)

(157)

68

(5)

–

–

–

(264)

(12)

(188)

–

1,844

(202)

(229)

–

(46)

–

–

–

–

–

–

–

7,904

(637)

(4)

26

(41)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

At 31 December 2022 (restated)

1,235

4,600

3,835

279

15,558

41

(2,184)

Change in unrealised gains or losses 

included in the consolidated income 
statement for assets and liabilities held 
at the end of the reporting period, under 
investment return and other expenses

(15)

70

(86)

(7)

(131)

41

–

Movements in investment contract liabilities at fair value are offset by movements in the underlying portfolio of matching 
assets. Details of the movement in investment contract liabilities are provided in note 25.

Assets transferred out of Level 3 mainly relate to interests in investment funds of which market-observable inputs became 
available during the year and were used in determining the fair value.

There are not any differences between the fair values on initial recognition and the amounts determined using valuation 
techniques since the models adopted are calibrated using initial transaction prices.

244

AIA GROUP LIMITEDFINANCIAL STATEMENTS20. FAIR VALUE MEASUREMENT (continued)
Significant unobservable inputs for Level 3 fair value measurements
As at 31 December 2023 and 31 December 2022, the valuation techniques and applicable unobservable inputs used to 
measure the Group’s Level 3 financial instruments are summarised as follows:

Description

Fair value at 
31 December 2023 (US$m) Valuation techniques

Unobservable inputs

Range

Debt securities

2,553

Discounted cash flows Risk adjusted discount rate 3.17% - 47.22%

Description

Fair value at 
31 December 2022 (US$m) Valuation techniques

Unobservable inputs

Range

Debt securities

1,790

Discounted cash flows Risk adjusted discount rate 3.30% – 30.09%

For  certain  equity  shares,  interests  in  investment  funds  and  exchangeable  loan  notes  held  by  the  Group,  management 
obtains  values  from  independent  professional  valuers  who  use  valuation  techniques,  such  as  the  market  approach,  to 
determine the fair value. Under the market approach, the most relevant valuation multiples based on a number of factors, 
such  as  enterprise  value  to  sales,  or  enterprise  value  to  EBITDA  (earnings  before  interest,  taxes,  depreciation  and 
amortisation), are used to determine the fair value of the financial assets.

Fair value of the Group’s properties are determined based on appropriate valuation techniques which may consider among 
others income projection, value of comparable property and adjustments for factors such as size, location, quality and 
prospective use. These valuation inputs are deemed unobservable.

Valuation processes
The Group has the valuation policies, procedures and analyses in place to govern the valuation of financial assets required 
for financial reporting purposes, including Level 3 fair values. In determining the fair values of financial assets, the Group 
in general uses private pricing providers and, only in rare cases when third-party prices do not exist, will use prices derived 
from internal models. The Chief Investment Officers of each of the business units are required to review the reasonableness 
of the prices used and report price exceptions, if any. The Group Investment team analyses reported price exceptions and 
reviews price challenge responses from private pricing providers and provides the final recommendation on the appropriate 
price to be used. Any changes in valuation policies are reviewed and approved by the Group Valuations Advisory Committee 
which is part of the Group’s wider financial risk governance processes. Changes in Level 2 and 3 fair values are analysed 
at each reporting date.

The main Level 3 input used by the Group pertains to the discount rate for the debt securities and investment contracts. 
The unobservable inputs for determining the fair value of these instruments include the obligor’s credit spread and/or the 
liquidity spread. A significant increase/(decrease) in any of the unobservable input may result in a significantly lower/
(higher) fair value measurement. The Group has subscriptions to private pricing services for gathering such information. If 
the information from private pricing services is not available, the Group uses the proxy pricing method based on internally-
developed valuation inputs.

245

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION20. FAIR VALUE MEASUREMENT (continued)
Fair value of financial and insurance assets and liabilities for which the fair value is disclosed at the reporting 
date
A summary of fair value hierarchy of assets and liabilities not carried at fair value but for which the fair value is disclosed 
as at 31 December 2023 and 31 December 2022 is given below.

US$m

31 December 2023

Assets for which the fair value is disclosed

Financial assets

Debt securities

Loans and deposits

Receivables

Accrued investment income

Cash and cash equivalents

Total assets for which the fair value is disclosed

Liabilities for which the fair value is disclosed

Financial liabilities

Investment contract liabilities

Borrowings

Obligations under repurchase agreements

Other liabilities

Total liabilities for which the fair value is disclosed

Fair value hierarchy

Level 1

Level 2

Level 3

Total

–

1,025

207

24

6,555

7,811

–

9,244

–

347

9,591

1,915

914

1,024

1,808

–

5,661

–

1,631

3,461

3,680

8,772

–

1,889

63

–

–

1,915

3,828

1,294

1,832

6,555

1,952

15,424

515

–

–

16

531

515

10,875

3,461

4,043

18,894

US$m

Level 1

Level 2

Level 3

Total

Fair value hierarchy

31 December 2022 (restated)

Assets for which the fair value is disclosed

Financial assets

Debt securities

Loans and deposits

Receivables

Accrued investment income

Cash and cash equivalents

Total assets for which the fair value is disclosed

Liabilities for which the fair value is disclosed

Financial liabilities

Investment contract liabilities

Borrowings

Obligations under repurchase agreements

Other liabilities

Total liabilities for which the fair value is disclosed

–

2,062

53

30

6,721

8,866

–

8,286

–

445

8,731

1,461

688

1,611

1,722

–

5,482

–

1,551

1,748

2,945

6,244

59

1,883

54

–

–

1,520

4,633

1,718

1,752

6,721

1,996

16,344

530

–

–

54

584

530

9,837

1,748

3,444

15,559

246

AIA GROUP LIMITEDFINANCIAL STATEMENTS21. OTHER ASSETS

US$m

Accrued investment income

Receivables

Pension scheme assets

  Defined benefit pension scheme surpluses

Others(1)

Total

Note:
(1)  Represents, among others, prepayments and deferred origination costs.

As at
31 December
2023

As at
31 December
2022
(restated)

1,832

1,294

57

1,133

4,316

1,752

1,718

56

1,065

4,591

All amounts other than certain prepayments are generally expected to be recovered within 12 months after the end of the 
reporting period.

22. CASH AND CASH EQUIVALENTS

US$m

Cash

Cash equivalents

Total(1)

As at
31 December
2023

As at
31 December
2022

3,152

8,373

11,525

3,367

5,602

8,969

Note:
(1)  US$667m (2022: US$1,462m) are held to back unit-linked contracts and US$46m (2022: US$43m) are held by consolidated investment funds. 
In preparing the consolidated financial statements, the Group enhanced the presentation to further split and allocate the underlying assets held 
by consolidated investment funds to the respective fund segments of the asset-backing liabilities.

Cash comprises cash at bank and cash in hand. Cash equivalents comprise bank deposits and highly liquid short-term 
investments with maturities at acquisition of three months or less and money market funds that are convertible into known 
amounts of cash and subject to insignificant risk of changes in value. Accordingly, all such amounts are expected to be 
realised within 12 months after the end of the reporting period.

247

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION23. IMPAIRMENT OF FINANCIAL ASSETS
Inputs, assumptions and techniques used for estimating impairment
Significant increase in credit risk
When determining whether the credit risk (i.e. risk of default) on a financial instrument has increased significantly since 
initial  recognition,  the  Group  considers  reasonable  and  supportable  information  that  is  relevant  and  available  without 
undue  cost  or  effort.  This  includes  both  qualitative  and  quantitative  information  and  analysis  based  on  the  Group’s 
experience, credit assessment performed by internal and external experts and forward-looking information.

The Group primarily identifies whether a significant increase in credit risk has occurred for an exposure by comparing the 
internal rating as at the reporting date with the internal rating as at the date of initial recognition of the exposure. Where 
external  credit  ratings  are  available,  internal  ratings  are  assigned  consistent  with  such  ratings  in  accordance  with  the 
Group’s  credit  risk  assessment  framework.  Where  external  credit  ratings  are  not  readily  available,  an  internal  rating 
methodology has been adopted.

The Group monitors changes in credit risk by tracking the change in internal rating of the exposure. The Group also monitors 
relevant information, including price movements of securities, and assess whether such information signifies a change in 
credit risk.

The Group has assumed that the credit risk of a financial asset has not increased significantly since initial recognition if the 
financial asset has low credit risk at the reporting date. The Group considers a financial asset to have low credit risk when 
its credit risk rating is equivalent to the globally understood definition of “investment grade”. The Group considers this to 
be  BBB-  (Standard  and  Poor’s  rating),  BBB-  (Fitch  rating),  Baa3  (Moody’s  rating)  or  higher,  which  is  equivalent  to  an 
internal rating of 4- or higher.

As a backstop, the Group considers that a significant increase in credit risk occurs no later than when an asset is more than 
30 days past due, unless there are other indications that there is no significant increase in credit risk. Days past due are 
determined by counting the number of days since the earliest elapsed due date in respect of which full payment has not 
been received. Due dates are determined after considering any grace period that might be available to the debtor.

Modified financial assets
The contractual terms of a financial asset may be modified for a number of reasons including changing market conditions 
and other factors not related to current or potential credit deterioration of the debtor. An existing financial asset whose 
terms have been modified may be derecognised and the renegotiated asset recognised as a new financial asset at fair 
value in accordance with the accounting policies in note 2.5.1.

When the terms of a financial asset are modified and the modification does not result in derecognition, the determination 
of significant increase in credit risk is assessed based on the change in internal rating as at the reporting date and the date 
of initial recognition. The internal rating as at the reporting date is rated based on the modified contractual terms while the 
initial rating is rated based on the original contractual terms.

Definition of default
The Group considers a financial asset to be in default when the debtor is unlikely to pay its credit obligations to the Group 
in full, without recourse by the Group to mitigating actions. The criteria of “default” are consistent with those of “credit-
impaired”.

248

AIA GROUP LIMITEDFINANCIAL STATEMENTS23. IMPAIRMENT OF FINANCIAL ASSETS (continued)
Inputs, assumptions and techniques used for estimating impairment (continued)
Incorporation of forward-looking information
The  Group  incorporates  forward-looking  information  into  both  its  assessment  of  whether  the  credit  risk  of  a  financial 
instrument has increased significantly since initial recognition and its measurement of ECL. It formulates a “base case” 
view of the future direction of relevant economic variables and a representative range of other possible forecast scenarios 
based on management knowledge and consideration of a variety of external actual and forecast information. This process 
involves developing two or more additional economic scenarios and considering the relative probabilities of each outcome. 
External information includes economic data and forecasts published by governmental bodies and monetary authorities in 
the  jurisdictions  in  which  the  Group  operates,  supranational  organisations,  and  selected  private-sector  and  academic 
forecasters.

The  base  case  represents  a  best  estimate  and  the  other  scenarios  represent  more  optimistic  and  more  pessimistic 
outcomes.

The Group has identified and documented key drivers of credit risk and ECL for each portfolio of financial instruments and, 
using an analysis of historical data, has estimated relationship between macroeconomic variables and key drivers of credit 
risk. The specific values of the core macroeconomic variable used by the Group for evaluating ECL for the years ended 31 
December 2023 and 31 December 2022 are as follows:

GDP growth (5-year average of year-over-year %)

  Base case scenario

  Upside scenario

  Downside scenario

As at
31 December 
  2023

As at
31 December 
  2022

2.9%

3.5%

2.1%

3.1%

3.8%

2.1%

Measurement of ECL
The key inputs into the measurement of ECL are the term structures of probability of default (PD), loss given default (LGD) 
and exposure at default (EAD). They are calculated on a discounted cash flow basis using the effective interest rate as the 
discounting factor.

To determine lifetime and 12-month PDs, the Group leverages on the internal rating and convert it into PD based on the 
level of rating and obligor characteristics like industry type and country. Changes in the rating at the reporting date for a 
counterparty or exposure lead to a change in the estimate of the associated PD.

LGD is the magnitude of the likely loss if there is a default. The Group leverages on recovery statistics to calculate LGD. The 
LGD models consider a number of factors including among others, the structure, collateral and seniority of the claim, that 
are integral to the financial asset. LGD estimates are recalibrated for different economic scenarios.

PDs and LGDs are adjusted to reflect forward-looking information and different economic scenarios as described above.

EAD represents the expected exposure in the event of a default. The EAD of a financial asset is its gross carrying amount 
at the time of default. The Group derives the EAD from the current exposure to the counterparty, with any adjustments for 
changes to the current exposure, such as amortisation, and prepayments.

249

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION23. IMPAIRMENT OF FINANCIAL ASSETS (continued)
Inputs, assumptions and techniques used for estimating impairment (continued)
Measurement of ECL (continued)
As described above, and subject to using a maximum of a 12-month PD for financial assets for which credit risk has not 
significantly  increased,  the  Group  measures  ECL  considering  the  risk  of  default  over  the  maximum  contractual  period 
(including any debtor’s extension options) over which it is exposed to credit risk.

Where modelling of a parameter is carried out on a collective basis, the financial instruments are grouped on the basis of 
shared risk characteristics, which include instrument type, credit risk gradings, collateral type, date of initial recognition, 
remaining term to maturity, industry and geographical location of debtor.

The  groupings  are  subject  to  regular  review  to  ensure  that  exposures  within  a  particular  group  remain  appropriately 
homogeneous.  When  ECL  are  measured  using  parameters  based  on  collective  modelling,  a  significant  input  into  the 
measurement of ECL is the external information that the Group uses to derive the default rates of its portfolios.

Credit-impaired financial assets
Financial assets, other than those at fair value through profit or loss, are assessed for impairment regularly. This requires 
the exercise of management judgement. The Group assesses at each reporting date whether there is objective evidence 
that a financial asset or a group of financial assets is credit-impaired. Objective evidence that a financial asset, or a group 
of financial assets, is credit-impaired includes observable data that comes to the attention of the Group about the following 
events:

•  significant financial difficulty of the issuer or debtor;

•  a breach of contract, such as a default or delinquency in payments;

• 

• 

• 

the restructuring of an amount due to the Group on terms that the Group would not otherwise consider;

it becomes probable that the issuer or debtor will enter bankruptcy or other financial reorganisation; or

the disappearance of an active market for that financial asset because of financial difficulties.

A financial asset that has been renegotiated due to a deterioration in the debtor’s condition is usually considered to be 
credit-impaired unless there is evidence that the risk of not receiving contractual cash flows has reduced significantly and 
there are no other indicators of impairment.

250

AIA GROUP LIMITEDFINANCIAL STATEMENTS23. IMPAIRMENT OF FINANCIAL ASSETS (continued)
Inputs, assumptions and techniques used for estimating impairment (continued)
Loss allowance
The following tables show reconciliation balances from the opening to the closing balance of the loss allowance by class 
of financial instrument. Gross carrying amount is the amortised cost before adjusting for loss allowance.

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

US$m

Debt securities measured at  

amortised cost

Balance at 1 January 2023

Transfer to 12-month ECL

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

New financial assets acquired

Financial assets derecognised other 

than write-offs

Write-offs

Effects of movements in exchange 

rates and other movements

1,778

10

(10)

–

–

472

(105)

–

11

Balance at 31 December 2023

2,156

4

–

–

–

–

–

–

–

–

4

15

(10)

10

–

–

–

–

–

–

15

2

–

–

–

–

–

–

–

–

2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,793

–

–

–

–

472

(105)

–

11

2,171

6

–

–

–

–

–

–

–

–

6

US$m

Debt securities measured at  

amortised cost

Balance at 1 January 2022

Transfer to 12-month ECL

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

New financial assets acquired

Financial assets derecognised other 

than write-offs

Effects of movements in exchange 

rates and other movements

Balance at 31 December 2022

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

1,465

–

–

–

–

385

(51)

(21)

1,778

2

–

–

–

1

1

–

–

4

15

–

–

–

–

–

–

–

15

2

–

–

–

–

–

–

–

2

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,480

–

–

–

–

385

(51)

(21)

1,793

4

–

–

–

1

1

–

–

6

251

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION23. IMPAIRMENT OF FINANCIAL ASSETS (continued)
Inputs, assumptions and techniques used for estimating impairment (continued)
Loss allowance (continued)

US$m

Loans and deposits measured at 

amortised cost

Balance at 1 January 2023

Transfer to 12-month ECL

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

6

(8)

(16)

–

1

–

–

(16)

10

New financial assets acquired

30,837

Financial assets derecognised other 

than write-offs

Write-offs

Effects of movements in exchange 

rates and other movements

Balance at 31 December 2023

(31,654)

(1)

–

(29)

3,708

–

–

11

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

Gross 
carrying 
amount

Loss 
allowance

4,572

17

4,593

27

11

(4)

9

–

–

–

(1)

–

–

15

3

–

–

–

–

–

–

–

(1)

2

10

(2)

(1)

16

–

–

7

(1)

–

–

2

–

–

–

–

–

30,837

(3)

(1) (31,658)

–

–

20

–

–

7

–

(29)

3,743

–

–

–

(14)

10

(2)

–

(1)

20

US$m

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Loans and deposits measured at 

amortised cost

Balance at 1 January 2022

Transfer to 12-month ECL

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

5,423

10

(48)

(2)

–

8

2

–

–

–

New financial assets acquired

29,964

10

11

(2)

49

(1)

–

–

Financial assets derecognised  

other than write-offs

Effects of movements in exchange 

rates and other movements

Balance at 31 December 2022

(30,620)

(3)

(44)

(155)

4,572

–

17

(2)

11

2

–

1

–

–

–

–

–

3

18

(8)

(1)

3

–

–

8

(2)

(1)

–

2

–

5,452

18

–

–

–

–

–

–

–

2

29,964

10

(2)

– (30,666)

(3)

–

10

–

7

(157)

4,593

–

27

252

AIA GROUP LIMITEDFINANCIAL STATEMENTS23. IMPAIRMENT OF FINANCIAL ASSETS (continued)
Inputs, assumptions and techniques used for estimating impairment (continued)
Loss allowance (continued)

US$m

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Debt securities measured at fair value 

through other comprehensive income

Balance at 1 January 2023

Transfer to 12-month ECL

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

89,556

214

(312)

–

–

New financial assets acquired

18,909

Financial assets derecognised other 

167

20

(15)

–

(45)

29

511

(214)

312

(250)

–

–

50

(20)

15

(13)

(13)

–

(20,494)

(23)

(102)

(7)

than write-offs

Write-offs

Effects of movements in exchange 

rates and other movements

–

(364)

–

–

–

9

–

5

17

Balance at 31 December 2023

87,509

133

266

103

83

90,170

300

–

–

250

–

–

–

–

13

366

–

–

13

231

–

–

–

–

–

18,909

–

–

–

173

29

– (20,596)

(30)

–

–

–

(342)

–

5

327

88,141

477

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL credit-
impaired

Total

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

US$m

Debt securities measured at fair value 

through other comprehensive income

Balance at 1 January 2022

Transfer to 12-month ECL

Transfer to lifetime ECL not credit-

impaired

95,364

4

142

–

(426)

(12)

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

–

–

New financial assets acquired

21,113

–

56

29

319

(4)

426

(102)

–

–

17

–

12

(10)

60

–

Financial assets derecognised other 

than write-offs

(23,178)

(45)

(75)

(24)

Effects of movements in exchange  

rates and other movements

Balance at 31 December 2022

(3,321)

89,556

(3)

167

(53)

511

(5)

50

–

–

–

102

–

–

–

1

103

–

–

–

10

73

–

95,683

159

–

–

–

–

21,113

–

–

–

189

29

– (23,253)

(69)

–

83

(3,373)

90,170

(8)

300

253

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION23. IMPAIRMENT OF FINANCIAL ASSETS (continued)
Inputs, assumptions and techniques used for estimating impairment (continued)
Loss allowance (continued)

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

US$m

Receivables

Balance at 1 January 2023

1,673

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

Net decrease in receivables

Write-offs

Effects of movements in exchange 

rates and other movements

3

(3)

–

(415)

–

(4)

Balance at 31 December 2023

1,254

–

–

–

–

–

–

–

–

42

11

28

14

1,743

25

(3)

(2)

–

(7)

–

–

30

–

(2)

(5)

(1)

–

–

3

–

5

–

(1)

(3)

–

29

–

2

2

–

(2)

–

16

–

–

–

(423)

(3)

(4)

1,313

–

–

(3)

(1)

(2)

–

19

12-month ECL

Lifetime ECL not 
credit-impaired

Lifetime ECL 
credit-impaired

Total

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

Gross
carrying
amount

Loss
allowance

US$m

Receivables

Balance at 1 January 2022

1,618

Transfer to lifetime ECL not credit-

impaired

Transfer to lifetime ECL credit-impaired

Net remeasurement of loss allowance

Net increase/(decrease) in receivables

Effects of movements in exchange 

rates and other movements

(5)

–

–

64

(4)

Balance at 31 December 2022

1,673

–

–

–

–

–

–

–

43

5

–

–

8

–

–

4

(6)

(1)

–

42

–

11

30

18

1,691

26

–

–

–

–

(2)

28

–

–

(3)

–

(1)

14

–

–

–

58

(6)

1,743

–

–

1

(1)

(1)

25

24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD
Movement in carrying amounts
The following reconciliations show how the net carrying amounts of insurance contracts and reinsurance contracts held 
changed  during  the  year  as  a  result  of  cash  flows  and  amounts  recognised  in  the  consolidated  income  statement  and 
consolidated  statement  of  comprehensive  income. The  Group  presents  a  table  separately  analysing  movements  in  the 
liabilities for remaining coverage and movements in the liabilities for incurred claims and reconciles these movements to 
the  line  items  in  the  consolidated  income  statement  and  consolidated  statement  of  comprehensive  income.  A  second 
reconciliation is presented for contracts not measured under the premium allocation approach, which separately analyses 
changes  in  the  estimates  of  the  present  value  of  future  cash  flows,  the  risk  adjustment  for  non-financial  risk  and  the 
contractual service margin.

The  estimates  of  the  present  value  of  future  cash  flows  from  insurance  and  reinsurance  contract  assets  represent  the 
Group’s maximum exposure to credit risk from these assets.

254

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by remaining coverage and incurred claims of insurance contracts not measured under the premium allocation 
approach

US$m

Opening assets

Opening liabilities

Net opening balance

Insurance revenue

Insurance service expenses

Incurred claims and other insurance service expenses

Amortisation of insurance acquisition cash flows

Losses and reversal of losses on onerous contracts

Adjustments to liabilities for incurred claims

Total insurance service expenses

Investment components

Other changes

Insurance service result

Net finance expenses/(income) from insurance 

contracts

Effect of movements in exchange rates

Total changes in the consolidated income statement and 
consolidated statement of comprehensive income

Cash flows

  Premiums received

  Claims and other insurance service expenses paid, 

including investment components

Insurance acquisition cash flows paid

  Other amounts (paid)/received

Total cash flows

Adjusted for:

  Non-cash operating expenses

  Other non-cash items

Total non-cash items

Contracts derecognised on disposal of held for sale 

assets and liabilities

Net closing balance

Closing assets

Closing liabilities

Net closing balance

Year ended 31 December 2023

Liabilities for remaining coverage

Notes

Excluding loss 
component

Loss 
component

Liabilities for 
incurred claims

(1,230)

176,319

175,089

(15,107)

–

968

–

–

968

(11,737)

(14)

(25,890)

15,923

(508)

8

9

Total

(570)

183,572

183,002

640

7,003

7,643

–

(15,107)

20

250

270

–

(113)

8,974

–

214

–

101

–

–

–

–

(268)

8,706

11,737

14

8,861

968

214

(268)

9,775

–

–

101

20,457

(5,332)

(24)

56

360

(19)

16,259

(471)

(10,475)

133

20,798

10,456

38,761

18

(6,325)

(1)

32,453

(161)

(370)

(531)

(910)

195,626

(454)

196,080

195,626

–

–

–

–

–

–

–

–

(56)

347

42

305

347

–

38,761

(24,074)

(24,056)

–

3,770

(20,304)

(6,325)

3,769

12,149

(71)

–

(71)

(232)

(370)

(602)

(57)

(1,023)

8,009

627

7,382

8,009

203,982

215

203,767

203,982

255

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
 
24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by remaining coverage and incurred claims of insurance contracts not measured under the premium allocation 
approach (continued)

US$m

Opening assets

Opening liabilities

Net opening balance

Insurance revenue

Insurance service expenses

Incurred claims and other insurance service expenses

Amortisation of insurance acquisition cash flows

Losses and reversal of losses on onerous contracts

Adjustments to liabilities for incurred claims

Total insurance service expenses

Investment components

Other changes

Insurance service result

Net finance (income)/expenses from insurance 

contracts

Effect of movements in exchange rates

Total changes in the consolidated income statement 
and consolidated statement of comprehensive 
income

Cash flows

  Premiums received

  Claims and other insurance service expenses paid, 

including investment components

Insurance acquisition cash flows paid

  Other amounts received

Total cash flows

Adjusted for:

  Non-cash operating expenses

  Other non-cash items

Total non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

Year ended 31 December 2022

Liabilities for remaining coverage

Notes

Excluding loss 
component

Loss 
component

Liabilities for 
incurred claims

(2,753)

210,450

207,697

(14,524)

–

696

–

–

696

(10,674)

(14)

(24,516)

(35,058)

(5,145)

8

9

10

204

214

–

(68)

–

129

–

61

–

–

61

3

(8)

Total

(2,118)

218,529

216,411

625

7,875

8,500

–

(14,524)

8,371

–

–

(259)

8,112

10,674

14

8,303

696

129

(259)

8,869

–

–

18,800

(5,655)

(460)

(493)

(35,515)

(5,646)

(64,719)

56

17,847

(46,816)

38,174

–

(5,536)

–

32,638

(184)

(343)

(527)

175,089

(1,230)

176,319

175,089

–

–

–

–

–

–

–

–

270

20

250

270

–

38,174

(21,550)

(21,550)

–

2,902

(18,648)

(56)

–

(56)

7,643

640

7,003

7,643

(5,536)

2,902

13,990

(240)

(343)

(583)

183,002

(570)

183,572

183,002

Insurance  contract  assets  of  US$501m  (2022:  US$608m)  and  insurance  contract  liabilities  of  US$5,633m  (2022: 
US$4,652m) are expected to be recovered within 12 months after the reporting date.

256

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by measurement component of insurance contracts not measured under the premium allocation approach

Year ended 31 December 2023

Estimates 
of present 
value of 
future 
cash flows

Risk 
adjustment 
for non-
financial risk

Notes

CSM

Total

CSM

Contracts 
under 
modified 
retrospective 
approach

Contracts 
under fair 
value 
approach

Other 
contracts

Total

(8,689)

135,747

127,058

739

2,796

3,535

7,380

(570)

–

4,983

45,029

183,572

10,627

26,411

2,397

7,991

7,380

45,029

52,409

183,002

10,627

31,394

10,388

52,409

US$m

Opening assets

Opening liabilities

Net opening balance

Insurance service result

–

(5,605)

(5,605)

(1,009)

(2,670)

(1,926)

(5,605)

Changes that relate to current services

CSM recognised for services provided

8

Change in risk adjustment for non-

financial risk

Experience adjustments

Others

Changes that relate to future services

Contracts initially recognised in the year

Changes in estimates that adjust the CSM

Changes in estimates that result in losses 
and reversal of losses on onerous 
contracts

Changes that relate to past services

Total insurance service result

Net finance expenses/(income) from 

insurance contracts

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

Cash flows

Non-cash operating expenses

Other non-cash items

Contracts derecognised on disposal of held 

for sale assets and liabilities

Net closing balance

Closing assets

Closing liabilities

Net closing balance

–

–

581

(129)

(125)

–

–

–

–

–

(7,380)

(971)

473

23

7,060

948

(125)

581

(129)

153

–

–

–

–

–

15

–

–

–

–

–

–

1,360

–

–

–

–

–

–

7,060

(427)

7,060

948

–

–

–

–

–

–

–

–

61

(268)

17

(208)

(8,090)

9

15,129

(32)

44

(60)

355

(26)

(2)

2,403

(5,332)

(994)

(1,310)

4,707

2,403

1,156

16,259

(437)

(471)

471

(222)

335

(103)

350

(112)

1,156

(437)

327

3,122

10,456

(745)

(1,078)

4,945

3,122

7,007

12,149

(232)

(370)

–

–

–

–

–

–

12,149

(232)

(370)

(986)

(24)

(13)

(1,023)

–

–

–

–

–

–

–

(13)

–

–

–

–

–

–

–

(13)

144,626

3,838

55,518

203,982

9,882

30,303

15,333

55,518

(9,961)

154,587

144,626

888

2,950

3,838

9,288

215

–

5,640

3,648

9,288

46,230

203,767

55,518

203,982

9,882

9,882

24,663

11,685

46,230

30,303

15,333

55,518

257

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis  by  measurement  component  of  insurance  contracts  not  measured  under  the  premium  allocation  approach 

(continued)

US$m

Opening assets

Opening liabilities

Net opening balance

Insurance service result

Year ended 31 December 2022

Estimates 
of present 
value of 
future 
cash flows

Risk 
adjustment 
for non-
financial risk

Notes

CSM

Total

CSM

Contracts 
under 
modified 
retrospective 
approach

Contracts 
under fair 
value 
approach

Other 
contracts

(10,154)

167,514

157,360

796

3,097

3,893

7,240

(2,118)

–

5,900

47,918

218,529

11,983

31,017

55,158

216,411

11,983

36,917

1,340

4,918

6,258

Total

7,240

47,918

55,158

–

(5,363)

(5,363)

(1,059)

(3,072)

(1,232)

(5,363)

–

–

151

(134)

(179)

–

–

–

–

–

(6,358)

2,783

450

5,983

(364)

(2,419)

(179)

151

(134)

75

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

5,983

5,983

140

(2,068)

(491)

(2,419)

71

(186)

(3,673)

(17)

(73)

–

–

54

(259)

–

–

–

–

–

–

–

–

(183)

(1,799)

(5,655)

(919)

(5,140)

4,260

(1,799)

9

(36,703)

(3,333)

–

1,188

(35,515)

(175)

(2,138)

(5,646)

492

(929)

447

(830)

249

1,188

(379)

(2,138)

(43,709)

13,990

(240)

(343)

(358)

(2,749)

(46,816)

(1,356)

(5,523)

4,130

(2,749)

–

–

–

–

–

–

13,990

(240)

(343)

–

–

–

–

–

–

–

–

–

–

–

–

127,058

3,535

52,409

183,002

10,627

31,394

10,388

52,409

(8,689)

135,747

127,058

739

2,796

3,535

7,380

(570)

–

4,983

45,029

183,572

10,627

26,411

2,397

7,991

52,409

183,002

10,627

31,394

10,388

7,380

45,029

52,409

Changes that relate to current services

CSM recognised for services provided

8

Change in risk adjustment for non-

financial risk

Experience adjustments

Others

Changes that relate to future services

Contracts initially recognised in the year

Changes in estimates that adjust the CSM

Changes in estimates that result in losses 
and reversal of losses on onerous 
contracts

Changes that relate to past services

Total insurance service result

Net finance (income)/expenses from 

insurance contracts

Effect of movements in exchange rates

Total changes in the consolidated income 
statement and consolidated statement 
of comprehensive income

Cash flows

Non-cash operating expenses

Other non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

258

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by remaining coverage and incurred claims of reinsurance contracts held not measured under the premium 
allocation approach

US$m

Opening assets

Opening liabilities

Net opening balance

Year ended 31 December 2023

Asset for remaining coverage

Excluding 
loss-recovery 
component

Note

Loss-recovery 
component

Asset for 
incurred claims

2,044

(775)

1,269

124

6

130

3,537

374

3,911

Total

5,705

(395)

5,310

Changes in the consolidated income statement 

and consolidated statement of comprehensive 
income

Net (expenses)/income from reinsurance 

contracts held (excluding effect of changes in 
non-performance risk of reinsurers)

Effect of changes in non-performance risk of 

reinsurers

Net (expenses)/income from reinsurance 

contracts held

Investment components

Other changes

Net finance income from reinsurance contracts 

held

9

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

Cash flows

Premiums paid

Amounts received

Other amounts paid

Total cash flows

Adjusted for:

Non-cash operating expenses

Other non-cash items

Total non-cash items

Contracts derecognised on disposal of held for 

sale assets and liabilities

Net closing balance

Closing assets

Closing liabilities

Net closing balance

(2,059)

–

(2,059)

(136)

–

46

138

10

–

10

–

–

1

1

1,762

(287)

–

1,762

136

–

128

(63)

–

(287)

–

–

175

76

(2,011)

12

1,963

(36)

2,149

–

–

2,149

–

–

–

21

1,428

2,091

(663)

1,428

–

–

–

–

–

–

–

–

142

133

9

142

–

(1,807)

4

(1,803)

–

–

–

1

4,072

3,746

326

4,072

2,149

(1,807)

4

346

–

–

–

22

5,642

5,970

(328)

5,642

259

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by remaining coverage and incurred claims of reinsurance contracts held not measured under the premium 
allocation approach (continued)

US$m

Opening assets

Opening liabilities

Net opening balance

Year ended 31 December 2022

Asset for remaining coverage

Excluding 
loss-recovery 
component

Note

Loss-recovery 
component

Asset for 
incurred claims

2,410

(1,035)

1,375

124

2

126

3,815

324

4,139

Total

6,349

(709)

5,640

Changes in the consolidated income statement 

and consolidated statement of comprehensive 
income

Net (expenses)/income from reinsurance 

contracts held (excluding effect of changes in 
non-performance risk of reinsurers)

Effect of changes in non-performance risk of 

reinsurers

Net (expenses)/income from reinsurance 

contracts held

Investment components

Other changes

Net finance income/(expenses) from 

reinsurance contracts held

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

9

Cash flows

Premiums paid

Amounts received

Other amounts paid

Total cash flows

Adjusted for:

Non-cash operating expenses

Other non-cash items

Total non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

(2,045)

–

(2,045)

(139)

–

85

50

(2,049)

1,943

–

–

1,943

–

–

–

1,269

2,044

(775)

1,269

10

–

10

–

–

1

(7)

4

–

–

–

–

–

–

–

130

124

6

130

1,654

(381)

–

1,654

139

–

(259)

(258)

–

(381)

–

–

(173)

(215)

1,276

(769)

–

(1,509)

4

(1,505)

1

–

1

3,911

3,537

374

3,911

1,943

(1,509)

4

438

1

–

1

5,310

5,705

(395)

5,310

Reinsurance contract assets of US$1,547m (2022: US$386m) and reinsurance contract liabilities of US$(51)m (2022: 
US$(17)m) are expected to be recovered/(settled) within 12 months after the reporting date.

260

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis  by  measurement  component  of  reinsurance  contracts  held  not  measured  under  the  premium  allocation 
approach

US$m

Note

Opening assets

Opening liabilities

Net opening balance

Net (expenses)/income from reinsurance 

contracts held

Changes that relate to current services

CSM recognised for services received

Change in risk adjustment for non-

financial risk

Experience adjustments

Changes that relate to future services

Changes in recoveries of losses on 

onerous underlying contracts that 
adjust the CSM

Contracts initially recognised in the year

Changes in estimates that adjust the CSM

Changes in estimates that relate to losses 
and reversal of losses on onerous 
underlying contracts

Changes that relate to past services

Effect of changes in non-performance risk 

of reinsurers

Total net (expenses)/income from 
reinsurance contracts held

Net finance income/(expenses) from 

reinsurance contracts held

Effect of movements in exchange rates

Total changes in the consolidated income 
statement and consolidated statement 
of comprehensive income

Cash flows

Non-cash operating expenses

Other non-cash items

Contracts derecognised on disposal of held 

for sale assets and liabilities

Net closing balance

Closing assets

Closing liabilities

Net closing balance

9

Year ended 31 December 2023

Estimates 
of present 
value of 
future 
cash flows

Risk 
adjustment 
for non-
financial risk

CSM

Total

CSM

Contracts 
under 
modified 
retrospective 
approach

Contracts 
under 
fair value 
approach

Other 
contracts

Total

3,356

(1,007)

2,349

523

254

777

1,826

358

2,184

5,705

(395)

5,310

(1,031)

3,110

(253)

1,826

–

115

(1,031)

3,225

243

(10)

358

2,184

–

–

(66)

–

(143)

(320)

36

45

–

(448)

39

172

(237)

346

–

–

5

2,463

3,371

(908)

2,463

–

(291)

(291)

89

(367)

(13)

(291)

(11)

–

–

72

(44)

(1)

(14)

–

2

3

(6)

–

–

(11)

(66)

15

71

364

–

–

–

15

–

–

35

31

–

–

–

–

–

124

–

–

–

–

–

–

–

54

–

–

–

–

–

15

71

186

–

–

–

–

–

15

71

364

–

–

–

159

(287)

213

(313)

259

159

133

(90)

175

76

(57)

20

199

295

(9)

(405)

133

(90)

(1)

202

–

–

–

–

776

579

197

776

–

–

–

17

2,403

2,020

383

2,403

(36)

346

–

–

22

5,642

5,970

(328)

5,642

176

181

(155)

202

–

–

–

–

(855)

(855)

–

–

–

–

17

3,423

3,040

383

–

–

–

–

(165)

(165)

–

–

–

–

17

2,403

2,020

383

(855)

3,423

(165)

2,403

261

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis  by  measurement  component  of  reinsurance  contracts  held  not  measured  under  the  premium  allocation 
approach (continued)

Year ended 31 December 2022

Estimates 
of present 
value of 
future 
cash flows

Risk 
adjustment 
for non-
financial risk

CSM

Total

CSM

Contracts 
under 
modified 
retrospective 
approach

Contracts 
under 
fair value 
approach

Other 
contracts

Total

3,785

(1,377)

2,408

750

270

1,020

1,814

398

2,212

6,349

(709)

5,640

(1,643)

3,763

(306)

1,814

–

77

(1,643)

3,840

321

15

398

2,212

–

(242)

(242)

125

(391)

24

(242)

–

–

(198)

(43)

–

–

–

(43)

(198)

–

12

–

47

11

(59)

(171)

(160)

331

(1)

113

–

–

(21)

–

–

–

–

11

–

–

(1)

92

–

–

–

–

–

–

–

–

–

–

–

–

–

11

(59)

11

(59)

437

(136)

30

331

–

–

–

–

–

–

–

–

–

6

–

–

–

41

(22)

(47)

(245)

(177)

41

(381)

562

(527)

(151)

(102)

–

(66)

(22)

(47)

(173)

(215)

(87)

137

80

(168)

(15)

(16)

(498)

438

1

–

2,349

3,356

(1,007)

2,349

(243)

(28)

–

–

–

777

523

254

777

–

–

–

2,184

1,826

358

2,184

(769)

438

1

–

5,310

5,705

(395)

5,310

612

(615)

(25)

(28)

–

–

–

–

–

–

(1,031)

(1,031)

–

3,225

3,110

115

(1,031)

3,225

–

–

–

(10)

(253)

243

(10)

–

–

–

2,184

1,826

358

2,184

US$m

Note

Opening assets

Opening liabilities

Net opening balance

Net (expenses)/income from reinsurance 

contracts held

Changes that relate to current services

  CSM recognised for services received

  Change in risk adjustment for  

  non-financial risk

  Experience adjustments

Changes that relate to future services

  Changes in recoveries of losses on 

  onerous underlying contracts that 
  adjust the CSM

  Contracts initially recognised in the year

  Changes in estimates that 

  adjust the CSM

  Changes in estimates that relate to 
losses and reversal of losses on 

  onerous underlying contracts

Changes that relate to past services

Effect of changes in non-performance risk 

of reinsurers

Total net (expenses)/income from 
reinsurance contracts held

Net finance (expenses)/income from 

reinsurance contracts held

9

Effect of movements in exchange rates

Total changes in the consolidated income 
statement and consolidated statement 
of comprehensive income

Cash flows

Non-cash operating expenses

Other non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

262

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
 
 
 
24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by remaining coverage and incurred claims of insurance contracts measured under the premium allocation 
approach

Year ended 31 December 2023

Liabilities for 
remaining coverage

Liabilities for 
incurred claims

Excluding 
loss 
component

Loss 
component

Notes

Estimate of 
present value 
of future 
cash flows

Risk 
adjustment 
for non-
financial risk

US$m

Opening assets

Opening liabilities

Net opening balance

Insurance revenue

–

308

308

8

(2,407)

Insurance service expenses

Incurred claims and other insurance service 

expenses

Amortisation of insurance acquisition cash 

flows

Losses and reversal of losses on onerous 

contracts

Adjustments to liabilities for incurred claims

Total insurance service expenses

Investment components

Other changes

Insurance service result

Net finance expenses/(income) from insurance 

contracts

9

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

Cash flows

Premiums received

Claims and other insurance service expenses 
paid, including investment components

Insurance acquisition cash flows paid

Other amounts received

Total cash flows

Adjusted for:

Non-cash operating expenses

Other non-cash items

Total non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

–

325

–

–

325

(6)

(3)

(2,091)

–

(16)

(2,107)

2,559

–

(328)

–

2,231

(12)

–

(12)

420

1

419

420

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1

412

413

–

–

18

18

–

Total

1

738

739

(2,407)

2,099

12

2,111

–

–

(120)

1,979

6

3

1,988

–

38

2,026

–

(1,984)

–

1

(1,983)

(3)

–

(3)

453

–

453

453

–

–

(13)

(1)

–

–

(1)

–

1

–

–

–

–

–

–

–

–

–

18

–

18

18

325

–

(133)

2,303

–

–

(104)

–

23

(81)

2,559

(1,984)

(328)

1

248

(15)

–

(15)

891

1

890

891

263

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by remaining coverage and incurred claims of insurance contracts measured under the premium allocation 
approach (continued)

Year ended 31 December 2022

Liabilities for 
remaining coverage

Liabilities for 
incurred claims

Excluding 
loss 
component

Loss 
component

Notes

Estimate of 
present value 
of future 
cash flows

Risk 
adjustment 
for non-
financial risk

US$m

Opening assets

Opening liabilities

Net opening balance

Insurance revenue

1

285

286

8

(1,795)

Insurance service expenses

Incurred claims and other insurance service 

expenses

Amortisation of insurance acquisition cash 

flows

Losses and reversal of losses on onerous 

contracts

Adjustments to liabilities for incurred claims

Total insurance service expenses

Investment components

Other changes

Insurance service result

Net finance income from insurance contracts

9

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

Cash flows

Premiums received

Claims and other insurance service expenses 
paid, including investment components

Insurance acquisition cash flows paid

Other amounts received

Total cash flows

Adjusted for:

Non-cash operating expenses

Other non-cash items

Total non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

–

207

–

–

207

(2)

(3)

(1,593)

–

(14)

(1,607)

1,834

(1)

(200)

–

1,633

(4)

–

(4)

308

–

308

308

264

–

372

372

–

–

18

18

–

Total

1

675

676

(1,795)

1,391

11

1,402

–

–

(34)

1,357

2

3

1,362

–

(9)

1,353

–

(1,309)

–

–

(1,309)

(3)

–

(3)

413

1

412

413

–

–

(10)

1

–

–

1

–

(1)

–

–

–

–

–

–

–

–

–

18

–

18

18

207

–

(44)

1,565

–

–

(230)

–

(24)

(254)

1,834

(1,310)

(200)

–

324

(7)

–

(7)

739

1

738

739

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by measurement component of reinsurance contracts held measured under the premium allocation approach

Year ended 31 December 2023

Asset for remaining coverage

Asset for incurred claims

Excluding
loss-recovery
component

Note

Loss-recovery
component

Estimate of 
present value 
of future 
cash flows

Risk 
adjustment 
for non-
financial risk

US$m

Opening assets

Opening liabilities

Net opening balance

Changes in the consolidated income statement 

and consolidated statement of 
comprehensive income

Net (expenses)/income from reinsurance 

contracts held (excluding effect of changes in 
non-performance risk of reinsurers)

Effect of changes in non-performance risk of 

reinsurers

Net (expenses)/income from reinsurance 

contracts held

Investment components

Other changes

Net finance income from reinsurance contracts 

held

9

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

Cash flows

Premiums paid

Amounts paid/(received)

Other amounts paid

Total cash flows

Adjusted for:

Non-cash operating expenses

Other non-cash items

Total non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

(248)

(77)

(325)

(346)

–

(346)

(26)

–

1

11

(360)

384

1

–

385

–

–

–

(300)

(241)

(59)

(300)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

304

65

369

288

–

288

26

–

–

(3)

311

–

(316)

2

(314)

–

–

–

366

316

50

366

2

1

3

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

3

2

1

3

Total

58

(11)

47

(58)

–

(58)

–

–

1

8

(49)

384

(315)

2

71

–

–

–

69

77

(8)

69

265

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Movement in carrying amounts (continued)
Analysis by measurement component of reinsurance contracts held measured under the premium allocation approach 

Year ended 31 December 2022

Asset for remaining coverage

Asset for incurred claims

Excluding 
loss-recovery
component

Note

Loss-recovery
component

Estimate of 
present value 
of future 
cash flows

Risk 
adjustment 
for non-
financial risk

(191)

(5)

(196)

(289)

–

(289)

(28)

–

(8)

17

(308)

179

1

(1)

179

–

–

–

(325)

(248)

(77)

(325)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

275

5

280

251

–

251

28

–

–

(11)

268

–

(181)

2

(179)

–

–

–

369

304

65

369

3

–

3

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

3

2

1

3

Total

87

–

87

(38)

–

(38)

–

–

(8)

6

(40)

179

(180)

1

–

–

–

–

47

58

(11)

47

(continued)

US$m

Opening assets

Opening liabilities

Net opening balance

Changes in the consolidated income statement 

and consolidated statement of 
comprehensive income

Net (expenses)/income from reinsurance 

contracts held (excluding effect of changes in 
non-performance risk of reinsurers)

Effect of changes in non-performance risk of 

reinsurers

Net (expenses)/income from reinsurance 

contracts held

Investment components

Other changes

Net finance expenses from reinsurance contracts 

held

9

Effect of movements in exchange rates

Total changes in the consolidated income 

statement and consolidated statement of 
comprehensive income

Cash flows

Premiums paid

Amounts paid/(received)

Other amounts (received)/paid

Total cash flows

Adjusted for:

Non-cash operating expenses

Other non-cash items

Total non-cash items

Net closing balance

Closing assets

Closing liabilities

Net closing balance

266

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Effect of contracts initially recognised in the year
The  following  tables  summarise  the  effect  on  the  measurement  components  of  insurance  contracts  and  reinsurance 
contracts held arising from the initial recognition of contracts not measured under the premium allocation approach that 
were initially recognised in the year.

Insurance contracts

US$m

Profitable 
contracts 
issued

Onerous 
contracts 
issued

Profitable
contracts 
acquired

Total

Year ended 31 December 2023

Estimates of present value of future cash outflows

Insurance acquisition cash flows

Claims payable and other expenses

Total estimates of present value of future cash outflows

6,058

28,637

34,695

386

2,217

2,603

Estimates of present value of future cash inflows

(42,195)

(2,483)

Risk adjustment for non-financial risk

Contractual service margin

Losses recognised on initial recognition

440

7,060

–

33

–

153

–

–

–

–

–

–

–

6,444

30,854

37,298

(44,678)

473

7,060

153

US$m

Year ended 31 December 2022

Estimates of present value of future cash outflows

Insurance acquisition cash flows

Claims payable and other expenses

Total estimates of present value of future cash outflows

Profitable 
contracts 
issued

Onerous 
contracts 
issued

Profitable
contracts 
acquired

Total

5,150

23,226

28,376

157

662

819

–

74

74

5,307

23,962

29,269

Estimates of present value of future cash inflows

(34,786)

(763)

(78)

(35,627)

Risk adjustment for non-financial risk

Contractual service margin

Losses recognised on initial recognition

431

5,979

–

19

–

75

–

4

–

450

5,983

75

267

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Effect of contracts initially recognised in the year (continued)
Reinsurance contracts held

Year ended 31 December 2023

Year ended 31 December 2022

US$m

Contracts 
originated

Contracts 
acquired

Total

Contracts 
originated

Contracts 
acquired

Estimates of present value of future cash inflows

Estimates of present value of future cash outflows

Risk adjustment for non-financial risk

Income recognised on initial recognition

Contractual service margin

2,179

(2,322)

72

(15)

(86)

–

–

–

–

–

2,179

1,553

(2,322)

(1,541)

72

(15)

(86)

47

(11)

48

–

–

–

–

–

Total

1,553

(1,541)

47

(11)

48

Analysis of assets for insurance acquisition cash flows

US$m

Opening balance presented in insurance contract assets

Opening balance presented in insurance contract liabilities

Total opening balance

Acquisitions through business combinations

Assets recognised for insurance acquisition cash flows paid during the year

Allocation to groups of insurance contracts

Amounts derecognised on disposal of held for sale assets and liabilities

Impairment losses and reversals

Effect of movements in exchange rates

Total closing balance

Closing balance presented in insurance contract assets

Closing balance presented in insurance contract liabilities

Total closing balance

Year ended
31 December 
2023

Year ended
31 December 
2022

1,468

1,411

2,879

–

294

(217)

–

–

103

3,059

1,673

1,386

3,059

1,564

1,431

2,995

–

280

(193)

–

–

(203)

2,879

1,468

1,411

2,879

268

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Analysis of assets for insurance acquisition cash flows (continued)
The following table illustrates when the Group expects to derecognise the assets for insurance acquisition cash flows and 
include those cash flows in the measurement of the group of insurance contracts to which they are allocated.

US$m

31 December 2023

Total

Five years 
or less

After 
five years 
through 
ten years

Assets for insurance acquisition cash flows

31 December 2022

Assets for insurance acquisition cash flows

3,059

2,879

794

773

613

604

After 
ten years

1,652

1,502

Analysis of contractual service margin
The following table illustrates when the Group expects to recognise the remaining contractual service margin as revenue 
for contracts not measured under the premium allocation approach.

US$m

31 December 2023

Insurance contracts

Reinsurance contracts held

31 December 2022

Insurance contracts

Reinsurance contracts held

Total

Five years 
or less

After 
five years 
through 
ten years

After 
ten years

55,518

2,403

20,319

12,691

22,508

980

497

926

52,409

2,184

19,349

824

12,007

456

21,053

904

269

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Fulfilment cash flows
Estimates of future cash flows
The Group’s objective in estimating future cash flows is to determine the expected value or probability-weighted mean of 
the full range of possible outcomes. The Group incorporates, in an unbiased way, all reasonable and supportable information 
that is available without undue cost or effort at the reporting date. This information includes both internal and external 
historical data about claims and other experience, updated to reflect current expectations of future events.

The estimates of future cash flows reflect the Group’s view of current conditions at the reporting date and the estimates of 
any relevant market variables are consistent with observable market prices.

When estimating future cash flows, the Group takes into account current expectations of future events that might affect 
those  cash  flows.  However,  expectations  of  future  changes  in  legislation  that  would  change  or  discharge  a  present 
obligation or create new obligations under existing contracts are not taken into account until the change in legislation is 
substantively enacted.

Cash flows are within the boundary of a contract if they arise from substantive right and obligations that exist during the 
reporting period. They relate directly to the fulfilment of the contract, including those for which the Group has discretion 
over the amount or timing. These include payments to (or on behalf of) policyholders, insurance acquisition cash flows and 
other costs that are incurred in fulfilling contracts.

Insurance acquisition cash flows arise from the activities of selling, underwriting and starting a group of contracts that are 
directly attributable to the portfolio of contracts to which the group belongs. Other costs that are incurred in fulfilling the 
contracts  include  claims  handling,  maintenance  and  administration  costs,  and  recurring  commissions  payable  on 
instalment premiums receivable within the contract boundary.

Insurance acquisition cash flows and other costs that are incurred in fulfilling contracts comprise both direct costs and an 
allocation of fixed and variable overheads.

Methodology and assumptions
Mortality
Assumptions have been developed by each business unit based on their recent historical experience, and their expectations 
of current and expected future experience including mortality improvement. Where historical experience is not credible, 
reference has been made to pricing assumptions supplemented by market data, where available.

Mortality  assumptions  have  been  expressed  as  a  percentage  of  either  standard  industry  experience  tables  or,  where 
experience is sufficiently credible, as a percentage of tables that have been developed internally by the Group.

Morbidity
Assumptions have been developed by each business unit based on their recent historical experience, and their expectations 
of current and expected future experience. Morbidity rate assumptions have been expressed as a percentage of standard 
industry experience tables or as expected claims ratios.

Persistency
Persistency covers the assumptions required, where relevant, for policy lapse (including surrender), premium persistency, 
premium holidays, partial withdrawals, policy loan take up and repayment and retirement rates for pension products.

Assumptions have been developed by each of the business units based on their recent historical experience, and their best 
estimate expectations of currency and expected future experience. Persistency assumptions would vary by policy year and 
product type with different rates for regular and single premium products where appropriate.

Where experience for a particular product was not credible enough to allow any meaningful analysis to be performed, 
experience for similar products was used as a basis for future persistency experience assumptions.

In the case of surrenders, the valuation assumes that current surrender value bases will continue to apply in the future.

270

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Fulfilment cash flows (continued)
Methodology and assumptions (continued)
Expenses
The expense assumptions have been set based on the most recent expense analysis. The purpose of the expense analysis 
is to allocate total expenses between acquisition, maintenance and other activities, and then to allocate these acquisition 
and  maintenance  expenses  that  can  be  directly  attributed  to  the  portfolio  of  insurance  contracts  to  derive  unit  cost 
assumptions.

Where the expenses associated with certain activities have been identified as being one-off, these expenses have been 
excluded from the expense analysis.

Expense assumptions have been determined for acquisition and maintenance activities that can be directly attributed to 
the portfolio of insurance contracts, split by product type, and unit costs expressed as a percentage of premiums, sum 
assured and an amount per policy. Where relevant, expense assumptions have been calculated per distribution channel.

Expense  assumptions  do  not  make  allowance  for  any  anticipated  future  expense  savings  as  a  result  of  any  strategic 
initiatives aimed at improving policy administration and claims handling efficiency.

Assumptions for commission rates and other sales-related payments have been set in line with actual experience.

Reinsurance
Reinsurance assumptions have been developed by each business unit based on the reinsurance arrangements in-force as 
at the reporting date and the recent historical and expected future experience.

Policyholder dividends, profit sharing and interest crediting
The projected policyholder dividends, profit sharing and interest crediting assumptions set by each business unit reflect 
contractual  and  regulatory  requirements,  policyholders’  reasonable  expectations  (where  clearly  defined)  and  each 
business unit’s best estimate of future policies, strategies and operations consistent with the investment return assumptions.

Participating funds and other participating business with distinct portfolios surpluses have been assumed to be distributed 
between policyholders and shareholders via future final bonuses or at the end of the projection period so that there are no 
residual assets at the end of the projection period.

The  assumed  estimated  crediting  rates  and  participation  percentages  are  generally  based  on  the  actual  rates  and 
percentages  applied  in  the  current  year.  The  crediting  rates  applied  vary  between  products  and  Group  entities;  in  the 
current economic environment, the amounts credited are often determined by interest rate guarantees.

271

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Fulfilment cash flows (continued)
Methodology and assumptions (continued)
An adjustment to reflect the time value of money and the financial risks related to future cash flows
The Group adjusts the estimate of future cash flows to reflect the time value of money and the financial risks related to 
those cash flows. The cash flows are discounted by the discount rates to reflect the time value of money, the characteristics 
of the cash flows and the liquidity characteristics of the insurance contracts.

The top-down approach has been primarily adopted for the derivation of discount rates. A top-down approach starts with 
considering a yield curve that reflects the current market rates of return of a reference portfolio of assets that have similar 
characteristics of the insurance contracts, and adjust this downwards to eliminate any factors not relevant to the insurance 
contracts (primarily the allowance for credit risk). The assessment of credit risk premium is done on external and internal 
ratings when the reference portfolio contains assets which are locally rated. Alternatively, a bottom-up approach could be 
used  under  which  discount  rates  are  determined  by  adjusting  the  liquid  risk-free  yield  curve  to  reflect  the  liquidity 
characteristics of the insurance contracts.

In constructing the discount rates, market observable rates are used up to the last available market data point which is 
reliable  and  also  relevant  in  reflecting  the  characteristics  of  the  insurance  contracts. The  market  observable  rates  are 
extrapolated between this point and an ultimate forward rate derived using long-term estimates by applying generally 
accepted technique such as Smith-Wilson method etc.

The tables below set out the spot rates used to discount the cash flows of insurance contracts for major currencies. To 
reflect the liquidity characteristics of the insurance contracts, the risk-free spot rates are adjusted by an illiquidity premium.

As at 31 December 2023

1 year

5 years

10 years

15 years

20 years

Spot rates

Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium

USD

HKD

CNY

SGD

MYR

THB

4.73% 5.33% 3.78% 4.56% 3.79% 4.78% 3.89% 4.98% 4.21% 5.24%

4.28% 4.88% 3.27% 4.05% 3.29% 4.28% 3.41% 4.50% 3.73% 4.76%

2.07% 2.55% 2.41% 2.84% 2.59% 2.96% 2.75% 3.16% 2.89% 3.37%

3.53% 4.28% 2.64% 4.07% 2.67% 3.95% 2.74% 3.97% 2.71% 3.90%

3.30% 3.75% 3.65% 3.94% 3.74% 4.11% 4.05% 4.50% 4.18% 4.70%

2.39% 2.74% 2.47% 3.04% 2.73% 3.42% 3.11% 3.88% 3.37% 4.19%

As at 31 December 2022

1 year

5 years

10 years

15 years

20 years

Spot rates

Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium Risk free

With 
illiquidity 
premium

USD

HKD

CNY

SGD

MYR

THB

4.62% 4.96% 3.88% 4.92% 3.75% 5.20% 3.84% 5.42% 4.10% 5.69%

4.85% 5.19% 3.96% 4.99% 3.78% 5.22% 3.82% 5.40% 4.08% 5.66%

2.09% 2.63% 2.66% 3.29% 2.88% 3.47% 3.04% 3.72% 3.16% 3.88%

3.88% 5.15% 2.84% 4.56% 3.07% 4.97% 2.92% 4.80% 2.59% 4.39%

3.25% 3.86% 3.88% 4.36% 4.09% 4.67% 4.36% 5.02% 4.46% 5.18%

1.38% 1.83% 1.98% 2.62% 2.74% 3.59% 3.34% 4.33% 3.75% 4.79%

For the insurance contracts with cash flows that vary based on the returns on any financial underlying items, the Group 
applies  risk-neutral  measurement  techniques.  Stochastic  modelling  is  applied  for  insurance  contracts  with  significant 
financial options and guarantees to estimate the expected present value. A large number of possible economic scenarios 
for market variables such as interest rates and equity returns are considered using risk neutral approach and consistent 
with market observable price.

272

AIA GROUP LIMITEDFINANCIAL STATEMENTS24. INSURANCE CONTRACTS AND REINSURANCE CONTRACTS HELD (continued)
Risk adjustments for non-financial risk
Risk  adjustments  for  non-financial  risk  are  generally  determined  by  considering  the  expected  cash  flows  arising  from 
insurance contracts in each segment for each of the geographical markets in which the Group operates, consistent with 
the way that non-financial risk is managed. Risk adjustments are determined separately from estimates from the present 
value of future cash flows, using the confidence level technique.

Applying a confidence level technique, the Group estimates the probability distribution of the expected present value of 
the future cash flows from insurance contracts at each reporting date and calculates the risk adjustment for non-financial 
risk as the excess of the value at risk at 75th percentile (the target confidence level) over the expected present value of the 
future cash flows.

Contractual service margin
The CSM of a group of contracts is recognised as insurance revenue in each period based on the number of coverage units 
provided in  the period, which is  determined  by  considering for each  contract the quantity of the services provided, its 
expected coverage period and time value of money.

For a group of contracts that is onerous at the start of a reporting period and becomes profitable subsequently that CSM is 
recognised during the reporting period, the total amount of recognised CSM is released to profit or loss if there are no more 
future coverage units.

Investment components
The  Group  identifies  the  investment  component  of  an  insurance  contract  by  determining  the  amount  that  it  would  be 
required  to  repay  to  the  policyholder  in  all  circumstances,  regardless  of  whether  an  insured  event  occurs.  Investment 
components  are  excluded  from  insurance  revenue  and  insurance  service  expenses.  Generally,  for  relevant  contracts, 
surrender value would be determined as an investment component.

Underlying items of contracts with direct participation features
The following table sets out the composition and the fair value of the underlying items for the Group’s contracts with direct 
participation features at the reporting date.

US$m

Cash and cash equivalents

Financial investments and policy loans

Property held for own use and investment property

Investment in subsidiaries and associates

Other assets

Less: payables and other liabilities

Total

As at
31 December
2023

As at
31 December
2022

2,662

133,092

1,591

1,517

5,813

(17,196)

127,479

2,761

120,964

1,151

1,564

5,581

(16,490)

115,531

273

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION25. INVESTMENT CONTRACTS

US$m

At beginning of financial year

Investment contract benefits

Fees charged

Net withdrawals and other movements(1)

Effect of foreign exchange movements

At end of financial year(2)

Year ended
31 December
2023

Year ended
31 December
2022
(restated)

11,986

572

(54)

(3,236)

(98)

9,170

13,896

(1,106)

(58)

(331)

(415)

11,986

Notes:
(1)  Includes amounts derecognised on disposal of held for sale assets and liabilities.
(2)   Of investment contract liabilities, US$195m (2022: US$230m) represents deferred fee income. Movement of deferred fee income of US$35m 

(2022: US$35m) represents revenue recognised as a result of performance obligations satisfied during the year.

26. BORROWINGS

US$m

Other loans

Medium-term notes and securities

  Senior notes

  Subordinated securities

Total

As at
31 December
2023

As at
31 December
2022

36

–

7,581

4,183

11,800

7,480

3,726

11,206

Borrowings are recognised initially at their issue proceeds less transaction costs incurred. Subsequently, borrowings are 
stated at amortised cost, and any difference between net proceeds and redemption value is recognised in the consolidated 
income statement over the period of the borrowings using the effective interest method.

Interest expense on borrowings is shown in note 10. Further information relating to interest rates and the maturity profile 
of borrowings is presented in note 34.

The following table summarises the Company’s outstanding medium-term notes and securities placed to the market at 31 
December 2023:

Senior notes
Issue date

11 March 2014(1)

11 March 2015(1)

16 March 2016(1)

23 May 2017(2)

6 April 2018(1)

16 January 2019

9 April 2019(1)

7 April 2020(1)

24 June 2020

29 March 2022

24 October 2022

25 October 2022(1)

4 April 2023(1)

274

Nominal amount

Interest rate

Tenor at issue

Maturity

US$500m

US$750m

US$750m

US$500m

US$500m

HK$1,100m

US$1,000m

US$1,000m

A$90m

HK$6,500m

HK$1,200m

US$850m

US$600m

4.875%

3.200%

4.500%

4.470%

3.900%

3.680%

3.600%

3.375%

2.950%

2.250%

5.040%

5.625%

4.950%

30 years

10 years

30 years

30 years

10 years

12 years

10 years

10 years

10 years

1.99 years

2.99 years

11 March 2044

11 March 2025

16 March 2046

23 May 2047

6 April 2028

16 January 2031

9 April 2029

7 April 2030

24 June 2030

28 March 2024

17 October 2025

5 years

25 October 2027

10 years

4 April 2033

AIA GROUP LIMITEDFINANCIAL STATEMENTS26. BORROWINGS (continued)
Subordinated securities
Issue date

16 September 2020(1)

7 April 2021(1)(3)(4)

11 June 2021(1)(3)(4)

9 September 2021 (1)(3)(4)

19 October 2021(1)(3)(4)

12 September 2023(1)(3)(4)

Nominal amount

Interest rate

Tenor at issue

Maturity

US$1,750m

US$750m

SG$500m

EUR750m

SG$105m

SG$550m

3.200%

2.700%

2.900%

0.880%

3.000%

5.100%

20 years 16 September 2040

Perpetual

Perpetual

n/a

n/a

12 years

9 September 2033

30 years

19 October 2051

Perpetual

n/a

Notes:
(1)  These medium-term notes and securities are listed on The Stock Exchange of Hong Kong Limited.
(2)  These medium-term notes are listed on The Taipei Exchange, Taiwan. The Company has the right to redeem these notes at par on 23 May of each 

year beginning on 23 May 2022.

(3)  The Company has the right to redeem these securities in whole, at par on predetermined dates as set out within the terms and conditions of the 

securities, subject to regulatory approval.

(4)  The coupon rate of these securities is fixed for a predetermined period as set out within the terms and conditions of the securities, and then resets 

to the initial spread plus a then prevailing benchmark rate if the securities have not been redeemed.

The net proceeds from issuance during the years ended 31 December 2023 and 31 December 2022 are used for refinancing 
and general corporate purposes.

The Group has access to an aggregate of US$2,980m unsecured committed credit facilities, which includes a US$250m 
revolving credit facility expiring in 2024 and a US$2,730m credit facility expiring in 2026. The credit facilities will be used 
for general corporate purposes. There were no outstanding borrowings under these credit facilities as of 31 December 
2023 and 31 December 2022.

27. OBLIGATIONS UNDER REPURCHASE AGREEMENTS
The Group has entered into repurchase agreements whereby securities are sold to third parties with a concurrent agreement 
to repurchase the securities at a specified date. At 31 December 2023, the obligations under repurchase agreements were 
US$3,461m (2022: US$1,748m).

The  securities  sold  under  repurchase  agreements  continue  to  be  recognised  within  the  appropriate  financial  asset 
classification. A liability is established for the consideration received. During the term of the repurchase agreements, the 
Group  is  restricted  from  selling  or  pledging  the  transferred  debt  securities.  The  following  table  specifies  the  amounts 
included within financial investments subject to repurchase agreements which do not qualify for de-recognition at each 
year end:

US$m

Debt securities – FVOCI

  Repurchase agreements

Debt securities – FVTPL

  Repurchase agreements

Total

As at
31 December
2023

As at
31 December
2022
(restated)

2,665

1,769

1,406

4,071

112

1,881

Collateral under repurchase agreements
At 31 December 2023 and 31 December 2022, there was no material collateral in respect of repurchase agreements.

275

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION28. OFFSETTING OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES
Offsetting, enforceable master netting agreements and similar agreements
The following table shows the assets that are subject to offsetting, enforceable master netting agreements and similar 
arrangements at each year end:

Gross amount 
of recognised
financial
liabilities set
off in the 
consolidated 
statement
of financial
position

Net amount
of financial
assets 
presented
in the 
consolidated 
statement
of financial
position

Gross
amount of 
recognised
financial
assets

Related amounts 
not set off in the 
consolidated statement 
of financial position

Financial 
instruments

Cash 
collateral 
received

Net
amount

752

99

851

–

–

–

752

99

851

(95)

(99)

(194)

(340)

–

(340)

317

–

317

Gross amount
of recognised 
financial 
liabilities set 
off in the 
consolidated 
statement 
of financial 
position

Net amount 
of financial 
assets 
presented 
in the 
consolidated 
statement 
of financial 
position

Gross 
amount of 
recognised 
financial 
assets

Related amounts 
not set off in the 
consolidated statement 
of financial position

Financial 
instruments

Cash 
collateral 
received

Net 
amount

630

261

891

–

–

–

630

261

891

(55)

(261)

(316)

(231)

–

(231)

344

–

344

US$m

31 December 2023

Financial assets:

  Derivative assets

  Reverse repurchase agreements

Total

US$m

31 December 2022

Financial assets:

  Derivative assets

  Reverse repurchase agreements

Total

276

AIA GROUP LIMITEDFINANCIAL STATEMENTS28. OFFSETTING OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES (continued)
Offsetting, enforceable master netting agreements and similar agreements (continued)
The following table shows the liabilities that are subject to offsetting, enforceable master netting agreements and similar 
arrangements at each year end:

Gross 
amount of 
recognised 
financial 
assets 
set off in the 
consolidated 
statement 
of financial 
position

Net amount 
of financial 
liabilities 
presented 
in the 
consolidated 
statement 
of financial 
position

Related amounts 
not set off in the 
consolidated statement 
of financial position

Financial 
instruments

Cash 
collateral 
pledged

Net amount

–

–

–

8,035

3,461

(8,639)

(3,461)

11,496

(12,100)

(213)

–

(213)

(817)

–

(817)

Gross 
amount of 
recognised 
financial 
assets 
set off in the 
consolidated 
statement 
of financial 
position

Net amount 
of financial 
liabilities 
presented 
in the 
consolidated 
statement 
of financial 
position

Related amounts 
not set off in the 
consolidated statement 
of financial position

Financial 
instruments

Cash 
collateral 
pledged

Net amount

–

–

–

8,739

1,748

(9,656)

(1,748)

(309)

(1,226)

–

–

10,487

(11,404)

(309)

(1,226)

Gross 
amount of 
recognised 
financial 
liabilities

8,035

3,461

11,496

Gross 
amount of 
recognised 
financial 
liabilities

8,739

1,748

10,487

US$m

31 December 2023

Financial liabilities:

  Derivative liabilities

  Repurchase agreements

Total

US$m

31 December 2022

Financial liabilities:

  Derivative liabilities

  Repurchase agreements

Total

The  Group  entered  into  enforceable  master  netting  agreements  for  derivative  transactions,  as  well  as  the  repurchase 
agreements  for  debt  instruments  with  various  counterparties.  Except  for  certain  futures  contracts  executed  through 
clearing house mechanism where the settlement arrangement satisfied the IFRS Accounting Standards netting criteria, 
the  transactions  under  the  enforceable  master  netting  agreements  and  similar  agreements  involving  the  exchange  of 
financial instruments or cash as collateral do not satisfy the IFRS Accounting Standards netting criteria. The provision in 
the master netting agreement and similar agreements enables a party to terminate transactions early and settle at a net 
amount if a default or termination event occurs.

277

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION29. PROVISIONS
US$m

At 1 January 2022 (restated)

Charged to the consolidated income statement

Credited to other comprehensive income

Exchange differences

Released during the year

Utilised during the year

Other movements

At 31 December 2022 (restated)

Charged to the consolidated income statement

Charged to other comprehensive income

Exchange differences

Released during the year

Utilised during the year

Other movements

At 31 December 2023

Employee benefits

Other

158

10

(21)

(5)

–

(10)

1

133

9

7

1

–

(5)

8

153

28

5

–

(2)

(5)

(6)

–

20

12

–

–

(4)

(7)

–

21

Total

186

15

(21)

(7)

(5)

(16)

1

153

21

7

1

(4)

(12)

8

174

Other provisions
Other provisions comprise provisions in respect of regulatory matters, litigation, reorganisation and restructuring. In view 
of the diverse nature of the matters provided for and the contingent nature of the matters to which they relate, the Group 
is unable to provide an accurate assessment of the term over which provisions are expected to be utilised.

30. OTHER LIABILITIES

US$m

Trade and other payables

Lease liabilities

Third-party interests in consolidated investment funds

Total

As at
31 December
2023

As at
31 December
2022
(restated)

3,678

365

844

4,887

3,049

395

865

4,309

Third-party  interests  in  consolidated  investment  funds  consist  of  third-party  unit  holders’  interests  in  consolidated 
investment funds which are reflected as a liability since they can be put back to the Group for cash.

Trade and other payables are generally expected to be settled within 12 months after the end of the reporting period. The 
realisation  of  third-party  interests  in  investment  funds  cannot  be  predicted  with  accuracy  since  these  represent  the 
interests  of  third-party  unit  holders  in  consolidated  investment  funds  held  to  back  insurance  and  investment  contract 
liabilities and are subject to market risk and the actions of third-party investors.

278

AIA GROUP LIMITEDFINANCIAL STATEMENTS31. SHARE CAPITAL AND RESERVES
Share capital

Ordinary shares(1), issued and fully paid
At beginning of the financial year

Shares issued under share option scheme and
  agency share purchase plan

Shares cancelled after repurchase under the share 
  buy-back programme(2)

At end of the financial year, issued and fully paid

Shares not yet cancelled after repurchase 
  under the share buy-back programme(2)

At end of the financial year, outstanding

As at 31 December 2023

As at 31 December 2022

Million shares

US$m

Million shares

US$m

11,781

14,171

12,097

14,160

1

(383)

11,399

5

–

14,176

3

(319)

11,781

11

–

14,171

(37)

–

(47)

–

11,362

14,176

11,734

14,171

Notes:
(1)  Ordinary shares have no nominal value and there is no obligation to transfer cash or other assets to the holders of ordinary shares.
(2)   During the year ended 31 December 2023, the Company acquired a total of 373,591,400 ordinary shares (2022: 366,267,400 ordinary shares) 
on the Hong Kong Stock Exchange with the aggregate cost amounting to approximately HK$28,472m (2022: HK$27,969m) (equivalent to 
approximately US$3,637m (2022: US$3,570m)). Of these shares, 336,045,200 shares (2022: 319,150,200 shares) were cancelled during the 
year and 37,546,200 shares (2022: 47,117,200 shares) were in the process of share cancellation as at 31 December 2023 and were cancelled 
subsequent to the reporting date on 8 January 2024.

The Company issued 661,786 shares under share option scheme (2022: 1,895,760 shares) and 986,359 shares under 
agency share purchase plan (2022: 1,119,763 shares) during the year ended 31 December 2023.

During  the  year  ended  31  December  2023,  the  employee  share-based  trusts  purchased  10,865,302  shares  (2022: 
9,933,820 shares) and sold nil shares (2022: nil). These purchases were made by the relevant scheme trustees on the 
Hong Kong Stock Exchange (HKSE). These shares are held on trust for participants of the relevant schemes and therefore 
were not cancelled.

During  the  year  ended  31  December  2023,  6,268,286  shares  (2022:  6,884,726  shares)  were  transferred  to  eligible 
directors, officers and employees of the Group from the employee share-based trusts under share-based compensation 
plans as a result of vesting. As at 31 December 2023, 37,957,417 shares (2022: 33,360,398 shares) of the Company were 
held by the employee share-based trusts.

Reserves
Fair value reserve
The  fair  value  reserve  comprises  the  cumulative  net  change  in  the  fair  value  of  debt  securities  measured  at  fair  value 
through other comprehensive income held at the end of the reporting period plus the related loss allowance recognised in 
profit or loss until the assets are derecognised.

Foreign currency translation reserve
The foreign currency translation reserve comprises all foreign currency exchange differences arising from the translation 
of the financial statements of foreign operations.

Insurance finance reserve
The  insurance  finance  reserve  comprises  the  cumulative  insurance  finance  income  or  expenses  recognised  in  other 
comprehensive income.

Employee share-based trusts
Trusts have been established to acquire shares of the Company for distribution to participants in future periods through the 
share-based compensation plans. Where the Group is deemed to control the trusts, they are consolidated. Those shares 
acquired by the trusts, to the extent not transferred to the participants upon vesting, are reported as “Employee share-
based trusts” and carried at cost.

Property revaluation reserve
Property revaluation reserve comprises the cumulative net change in the revalued amount of property held for own use at 
the end of the reporting period. Property revaluation surplus is not considered to be a realised profit available for distribution 
to shareholders.

Other reserves
Other reserves mainly include the impact of merger accounting for business combinations under common control and 
share-based compensation.

279

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION32. NON-CONTROLLING INTERESTS

US$m

Equity shares in subsidiaries

Share of earnings

Share of other reserves

Total

As at
31 December
2023

As at
31 December
2022
(restated)

107

416

(40)

483

90

418

(32)

476

33. GROUP CAPITAL STRUCTURE
Capital Management Approach
The Group’s capital management objectives focus on maintaining a strong capital base to support the development of its 
business,  maintaining  the  ability  to  move  capital  freely  among  Group  members  and  satisfying  regulatory  capital 
requirements at all times.

The Group’s capital management function oversees all capital-related activities of the Group and assists senior management 
in  making  capital  decisions.  The  capital  management  function  participates  in  decisions  concerning  asset-liability 
management, strategic asset allocation and ongoing solvency management. This includes ensuring capital considerations 
are paramount in the strategy and business planning processes and when determining AIA’s capacity to pay dividends to 
shareholders.

Group-wide Supervision Framework and the Local Capital Summation Method
The Group supervisor is the Hong Kong Insurance Authority (HKIA) and the Group is in compliance with its group capital 
adequacy requirements.

The Insurance (Group Capital) Rules (GWS Capital Rules) set out the capital requirements and overall solvency position for 
the Group under the Group-wide Supervision (GWS) framework. These requirements are based on a “summation approach” 
and are referred to as the Local Capital Summation Method (LCSM). Under the LCSM, the eligible group capital resources 
and group capital requirements are calculated as the sum of the eligible capital resources and capital requirements for 
each entity within the Group according to the respective local regulatory requirements, subject to any variation considered 
necessary by the HKIA.

The group prescribed capital requirement (GPCR) is the sum of the prescribed capital requirements of each entity within 
the Group, and represents the level below which the HKIA may intervene on grounds of capital adequacy.

The Group LCSM coverage ratio is calculated as the ratio of the eligible group capital resources to the GPCR and the Group 
LCSM surplus is defined as the excess of the eligible group capital resources over the GPCR.

The group minimum capital requirement (GMCR) is the sum of the minimum capital requirements of each entity within the 
Group.

280

AIA GROUP LIMITEDFINANCIAL STATEMENTS33. GROUP CAPITAL STRUCTURE (continued)
Group-wide Supervision Framework and the Local Capital Summation Method (continued)
The table shows a summary of the Group capital adequacy position.

US$m

Group LCSM coverage ratio(1)

Tier 1 group capital coverage ratio(2)

Eligible group capital resources

  Tier 1 group capital

  Tier 2 group capital

Group prescribed capital requirement (GPCR)

Group minimum capital requirement (GMCR)

Group LCSM surplus

As at
31 December
2023

As at
31 December
2022

275%

345%

73,156

46,980

26,176

26,646

13,613

46,510

283%

355%

70,698

45,508

25,190

24,989

12,810

45,709

At 31 December 2023, the eligible group capital resources includes the following items, which are included within Tier 2 
group capital:

(i)  US$4,183m(3) of subordinated securities. Subordinated securities with a fixed maturity receive full capital credit up to 
the date that is 5 years prior to the date of maturity, with the capital credit then reducing at the rate of 20 per cent per 
annum until maturity. Perpetual subordinated securities receive full capital credit unless they are redeemed; and

(ii) US$5,158m(3)  of  senior  notes  issued  before  designation  that  have  been  approved  by  the  HKIA  as  capital.  Prior  to 
maturity, the approved senior notes receive full capital credit until 14 May 2031, after which the capital credit reduces 
at the rate of 20 per cent per annum until 14 May 2036.

Notes:
(1)   The Group LCSM coverage ratio is referred to as the “eligible group capital resources coverage ratio” in the GWS framework and is defined as the 

ratio of the eligible group capital resources to the GPCR.

(2)  The Tier 1 group capital coverage ratio is defined in the GWS framework as the ratio of the Tier 1 group capital to the GMCR.
(3)  The amounts represent the carrying value of medium-term notes and securities contributing to the eligible group capital resources.

Local Regulatory Solvency
The  Group’s  individual  branches  and  subsidiaries  are  also  subject  to  the  supervision  of  government  regulators  in  the 
jurisdictions in which those branches and subsidiaries and their parent entity operate and, in relation to subsidiaries, in 
which they are incorporated.

The Group’s principal operating companies AIA Company Limited (AIA Co.) and AIA International Limited (AIA International), 
as authorised insurers in Hong Kong, are required by the HKIA to meet the Hong Kong solvency requirements. During the 
years ended 31 December 2023 and 31 December 2022, these two principal operating companies were in compliance 
with these solvency requirements.

Dividends, remittances and other payments from individual branches and subsidiaries
The ability of the Company to pay dividends to shareholders and to meet other obligations depends ultimately on dividends, 
remittances  and  other  payments  being  received  from  its  operating  branches  and  subsidiaries,  which  are  subject  to 
contractual, regulatory and other limitations. The various regulators overseeing the individual branches and subsidiaries 
of the Group have the discretion to impose additional restrictions on the ability of those regulated branches and subsidiaries 
to make payment of dividends, remittances and other payments to AIA Co., including increasing the required margin of 
solvency that an operating unit must maintain. For example, capital may not be remitted without the consent from regulators 
for certain individual branches or subsidiaries of the Group.

281

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION34. RISK MANAGEMENT
Risk management framework
AIA recognises the importance of sound risk management in every aspect of our business and for all our stakeholders. The 
Risk  Management  Framework  (RMF)  provides  the  structure  for  identifying,  quantifying  and  mitigating  risk  across  the 
Group.  An  effective  RMF  is  the  key  to  avoiding  the  financial  and  reputational  damage  that  arises  from  inadequate  or 
ineffective control of the risks in the business.

Insurance risk
Insurance risk relates to changes in claims experience, business expenses, and the acquisition and persistency of insurance 
business. This also includes changes to assumptions regarding future experience for these risks.

The Group manages insurance risk concentration by diversification, reinsurance and establishing retention limits. For the 
years ended 31 December 2023 and 31 December 2022, there were no significant insurance concentration risks.

Pandemic and catastrophe risk
The Group is also exposed to morbidity and mortality risk related to a single event, namely pandemics, natural catastrophic 
events or human-made disasters.

Geographical concentration of insured individuals could increase the severity of this risk. However, the Group’s insured 
populations are geographically dispersed, thereby diversifying the exposure to pandemic and catastrophe risk. In addition, 
the Group limits its exposure to large claims arising from a catastrophe by purchasing reinsurance to cover losses due to a 
single catastrophic event exceeding a pre-determined level.

Climate change could increase the odds of pandemic and/or catastrophic events. Whilst the effect of climate change to AIA 
as a life and health insurer is expected to be relatively smaller than a general insurer, the Group will continue to evolve the 
climate scenario analysis, with the advancement of reliable data and methodologies, in evaluating the impacts of climate 
change to its portfolio.

Expense risk
Expense risk is the risk of greater than expected trends in, or sudden shocks to, the amount or timing of expenses incurred 
by the business.

Operations follow a disciplined budgeting and control process that allows for the management of expenses based on the 
Group’s very substantial experience within the markets in which we operate.

Morbidity and mortality risk
Morbidity and mortality risk is the risk that the incidence and/or amounts of medical, critical illness, disability, death or 
survival claims are higher than the assumptions made in pricing and/or reserving.

The  Group  adheres  to  well-defined  market-oriented  underwriting  and  claims  guidelines  and  practices  that  have  been 
developed based on extensive historical experience and with the assistance of professional reinsurers.

The  Group’s  actuarial  teams  conduct  regular  experience  studies  of  all  the  insurance  risk  factors  in  its  portfolio. These 
internal studies together with external data are used to identify the impact of emerging trends, such as medical technology, 
health  and  wellness,  climate  change  and  long  COVID-19,  which  can  then  be  used  to  inform  product  design,  pricing, 
underwriting, claims management and reinsurance needs.

The Group limits its exposure to new risks and large claims on any single insured life by applying retention limits that vary 
by market and insurance benefit type to the amount of insurance coverage per insured. The exposure in excess of these 
limits is ceded to reinsurers.

Persistency (Lapse) risk
Persistency (Lapse) risk arises from policies lapsing, on average, differently to that assumed in the pricing or reserving 
assumptions.  Persistency  risk  is  assessed  as  part  of  the  product  development  process  and  monitored  through  regular 
experience studies.

Ensuring customers buy products that sustainably meet their needs is central to the Group’s Operating Philosophy. Through 
effective  implementation  of  the  Business  Quality  Framework,  comprehensive  sales  training  programmes  and  active 
monitoring of sales activities and persistency, the Group seeks to ensure that appropriate products are sold by qualified 
sales representatives and that standards of service consistently meet our customers’ needs.

282

AIA GROUP LIMITEDFINANCIAL STATEMENTS34. RISK MANAGEMENT (continued)
Insurance risk (continued)
Sensitivity analysis on insurance risk
The table below sets out the sensitivity analysis in respect of insurance contracts and reinsurance contracts held to key 
variables affecting insurance risk exposures. This analysis assumes that all other variables remain constant. Information 
below presents the sensitivities both before and after risk mitigation by reinsurance, and illustrates the estimated impact 
on profits, CSM, total equity and comprehensive equity arising from a change in a single variable before taking into account 
the effects of taxation. The effects on these items are mainly as below:

•  The  effects  on  profit  or  loss  are  changes  relating  to  CSM  recognised  for  services  provided,  loss  components  and 

changes in insurance finance income or expenses that are recognised in profit or loss.

•  The effects on CSM reflect the change of the corresponding insurance risks that impacts CSM.

•  The effects on equity are the effects on profit and loss and the effects on other comprehensive income arising from 

changes in insurance finance income or expenses.

•  The effects on comprehensive equity are the effects on shareholders’ equity and net CSM.

Sensitivity analysis before risk mitigation by reinsurance(1)(2)

US$m

31 December 2023

10% increase in attributable expenses

10% decrease in attributable expenses

10% increase in mortality/morbidity rates

10% decrease in mortality/morbidity rates

10% increase in lapse/discontinuance rates

10% decrease in lapse/discontinuance rates

US$m

31 December 2022 (restated)

10% increase in attributable expenses

10% decrease in attributable expenses

10% increase in mortality/morbidity rates

10% decrease in mortality/morbidity rates

10% increase in lapse/discontinuance rates

10% decrease in lapse/discontinuance rates

Impact on 
profit before
tax

Impact on CSM

Impact on total 
equity (before 
the effects of 
taxation)

Impact on 
comprehensive 
equity(3) (before 
the effects of 
taxation and 
deduction of 
non-controlling 
interests)

(59)

56

(921)

552

(3)

(2)

(781)

784

(7,905)

8,433

(2,838)

3,137

(61)

57

(504)

137

338

(396)

(842)

841

(8,409)

8,570

(2,500)

2,741

Impact on 
profit before
tax

Impact on CSM

Impact on total 
equity (before 
the effects of 
taxation)

Impact on 
comprehensive 
equity(3) (before 
the effects of 
taxation and 
deduction of 
non-controlling 
interests)

(61)

65

(1,039)

717

(12)

6

(633)

642

(7,392)

7,863

(2,606)

2,866

(38)

38

(257)

(65)

239

(297)

(671)

680

(7,649)

7,798

(2,367)

2,569

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian Savings and Investments (S&I) were included in the assets in disposal group held for 
sale and the liabilities in disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets 
and liabilities. The 2022 comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The sensitivity analysis on insurance risk includes the impact of unit-linked contracts under IFRS 17.
(3)  Represents the total of shareholders’ equity and net CSM.

283

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION34. RISK MANAGEMENT (continued)
Insurance risk (continued)
Sensitivity analysis on insurance risk (continued)
Sensitivity analysis after risk mitigation by reinsurance(1)(2)

US$m

31 December 2023

10% increase in attributable expenses

10% decrease in attributable expenses

10% increase in mortality/morbidity rates

10% decrease in mortality/morbidity rates

10% increase in lapse/discontinuance rates

10% decrease in lapse/discontinuance rates

US$m

31 December 2022 (restated)

10% increase in attributable expenses

10% decrease in attributable expenses

10% increase in mortality/morbidity rates

10% decrease in mortality/morbidity rates

10% increase in lapse/discontinuance rates

10% decrease in lapse/discontinuance rates

Impact on 
profit before 
tax

Impact on CSM

Impact on total 
equity (before 
the effects of 
taxation)

Impact on 
comprehensive 
equity(3) (before
the effects of 
taxation and 
deduction of 
non-controlling 
interests)

(58)

56

(641)

308

1

(7)

(781)

784

(6,337)

6,783

(2,617)

2,861

(61)

56

(106)

(238)

259

(321)

(842)

840

(6,443)

6,545

(2,358)

2,540

Impact on 
profit before 
tax

Impact on CSM

Impact on total 
equity (before 
the effects of 
taxation)

Impact on 
comprehensive 
equity(3) (before
the effects of 
taxation and 
deduction of 
non-controlling 
interests)

(61)

65

(757)

473

(6)

1

(633)

641

(5,662)

6,043

(2,341)

2,566

(38)

38

(39)

(248)

178

(226)

(671)

679

(5,701)

5,795

(2,163)

2,340

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The sensitivity analysis on insurance risk includes the impact of unit-linked contracts under IFRS 17.
(3)  Represents the total of shareholders’ equity and net CSM.

284

AIA GROUP LIMITEDFINANCIAL STATEMENTS34. RISK MANAGEMENT (continued)
Investment and financial risks
Investment management objectives, policies and processes
The  Group  manages  its  financial  investments  in  two  distinct  categories:  unit-linked  investments  and  policyholder  and 
shareholder investments. The investment risk in respect of unit-linked investments is generally borne by our customers, 
and the investment return gains or losses are largely offset by the changes in fair value of underlying items. Policyholder 
and shareholder investments include all financial investments other than unit-linked investments. The investment risk in 
respect of policyholder and shareholder investments is partially or wholly borne by the Group and directly affects the profit 
before tax.

Policyholder and shareholder investments are further categorised as participating funds, other participating business with 
distinct portfolios and other policyholder and shareholder.

The  primary  investment  objectives  of  our  policyholder  and  shareholder  investments  are  generally  designed  to  achieve 
optimal  levels  of  risk-adjusted  return  for  policyholders  and  shareholders  over  the  long  term,  while  preserving  capital, 
maintaining  adequate  solvency  and  liquidity  levels,  meeting  our  risk  management  and  asset-liability  management 
objectives and ensuring full compliance with applicable regulations and internal policies.

The  Group  has  comprehensive,  integrated  frameworks  to  ensure  investments  are  properly  authorised,  monitored  and 
managed within internal policies that address asset-liability management, financial and operational risks, whether assets 
are invested directly by the Group or through external investment managers. This framework consists of three elements: a 
strategic  asset  allocation  framework;  a  tactical  asset  allocation  process;  and  a  combination  of  internal  and  external 
investment management for individual asset classes where appropriate.

The Group’s investment management function is empowered with decision-making authority and complies with exposure 
limits as defined in Risk Standards.

Climate change, and the transition to net zero, create risks for the financial system. The Group recognises the potential 
investment losses due to climate risk in the long term and, as a result, it mandates the consideration of various Environmental, 
Social  and  Governance  (ESG)  factors,  including  climate  change,  in  the  bottom-up  investment  process  applicable  to  its 
general account assets. The Group has developed internal ESG scoring methodologies to assess relevant ESG factors in 
potential and actual investee companies in relation to our directly managed general account assets and to assess external 
asset managers on their approach to both ESG engagement with investee companies and the assessment of ESG factors 
for investment decisions. The Group will continue to enhance its climate scenario analysis in assessing the impacts of 
climate change on its investment assets.

Asset-liability management
Asset-liability  management  for  the  Group  is  overseen  by  the  Group  Asset-Liability  Committee  and  by  asset-liability 
committees in each business unit. The Group manages its asset-liability risks in a variety of ways, including the strategic 
asset allocation process under which the strategic asset allocation in each entity and for major different product groups is 
governed, defining the asset allocation with consideration of the characteristics of the liabilities and related risks, capital 
and other requirements on both economic and regulatory bases. The Group manages asset-liability risks predominantly on 
an  economic  basis,  while  also  considering  the  effect  on  all  applicable  regulatory  solvency  requirements  and  other 
considerations such as earnings. Asset-liability management actions include product pricing and product design, reviews 
of policyholder dividends, asset allocation, hedging using derivatives, reinsurance, and the management of discretionary 
policyholder benefits. The asset-liability risks for the Group are credit risk, credit spread risk, interest rate risk, equity risk, 
foreign exchange rate risk, and liquidity risk. The exposures and sensitivity analysis are detailed below.

Credit risk
Credit risk arises from third parties failing to meet their obligations to the Group when they fall due. Although the primary 
source of credit risk is the Group’s investment portfolio, such risk can also arise through reinsurance and treasury activities.

The Group’s credit risk management oversight process is governed centrally, but provides for decentralised management 
and accountability by our lines of defence. Fundamental to AIA’s credit risk management is adherence to a well-controlled 
underwriting process. Credit risk limits are applied to control concentrations in individual exposures, sector and cross-
border investments. A detailed analysis of each counterparty is performed and a rating is determined by the investment 
teams according to an internal rating framework. The Group’s Risk Management function manages the Group’s internal 
ratings framework and conducts periodic rating validations. Measuring and monitoring of credit risk is an ongoing process 
and is designed to enable early identification of emerging risk.

285

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Exposure to credit risk
In compiling the tables, external ratings have been used where available. External ratings have been used in accordance 
with  the  Group’s  credit  risk  assessment  framework.  Where  external  ratings  are  not  readily  available  an  internal  rating 
methodology has been adopted, if applicable.

Credit risk limits are set according to the Group’s credit risk assessment framework, which defines the relative risk level of 
a debt security.

External ratings

Internal ratings

Reported as

Standard and Poor’s and Fitch

AAA

AA+ to AA-

A+ to A-

BBB+ to BBB-

BB+ and below

Moody’s

Aaa

Aa1 to Aa3

A1 to A3

Baa1 to Baa3

Ba1 and below

Note:
(1)  Unless otherwise identified individually.

1

2+ to 2-

3+ to 3-

4+ to 4-

AAA

AA

A

BBB

5+ and below

Below investment grade(1)

Measuring and monitoring of credit risk is an ongoing process and is designed to enable early identification of emerging 
risk. The Group’s processes for measuring expected credit losses include processes for initial approval, regular validation 
and back-testing of the models used, and incorporation of forward-looking information.

The Group monitors concentrations of credit arising from investment in debt securities by type, nature and rating as shown 
in note 18. Reinsurance is ceded across all geographical regions in which the Group operates. The Group does not have 
excessive credit risk with any single reinsurer.

The following table sets out information about the credit quality of reinsurance contract assets and financial assets not 
measured at FVTPL.

Reinsurance contract assets(1)

US$m

Investment grade

Below investment grade

Not rated

Total

As at
31 December 
2023

As at
31 December 
2022
(restated)

6,040

5,755

–

7

–

8

6,047

5,763

Note:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

286

AIA GROUP LIMITEDFINANCIAL STATEMENTS34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Exposure to credit risk (continued)
Financial assets measured at amortised cost(1)(2)

As at 31 December 2023

As at 31 December 2022 (restated)

Lifetime 
ECL not 
credit-
impaired

Lifetime 
ECL 
credit-
impaired

12-month 
ECL

Purchased
or
originated
credited-
impaired

Lifetime 
ECL not 
credit-
impaired

Lifetime 
ECL 
credit-
impaired

Purchased
or
originated
credited-
impaired

12-month 
ECL

Total

31

490

985

509

132

9

2,156

(4)

2,152

15

171

597

1,488

853

584

3,708

(11)

3,697

–

–

–

–

15

–

15

(2)

13

–

–

–

–

–

15

15

(2)

13

–

–

–

–

–

–

–

–

–

–

–

–

–

–

20

20

(7)

13

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

31

490

985

509

147

9

31

427

891

428

1

–

2,171

1,778

(6)

(4)

2,165

1,774

15

171

597

–

976

590

1,488

1,514

853

619

722

770

3,743

4,572

(20)

(17)

3,723

4,555

–

–

–

–

15

–

15

(2)

13

–

–

–

–

–

11

11

(3)

8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

10

10

(7)

3

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total

31

427

891

428

16

–

1,793

(6)

1,787

–

976

590

1,514

722

791

4,593

(27)

4,566

US$m

Debt securities

AAA

AA

A

BBB

Below investment
  grade

Not rated

Total gross carrying 
  amount

Loss allowance

Amortised cost

Loans and deposits

AAA

AA

A

BBB

Below investment 
  grade

Not rated

Total gross carrying 
  amount

Loss allowance

Amortised cost

Notes:

(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the 
liabilities in disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets 
and liabilities. The 2022 comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The Group’s maximum exposure to credit risk of accrued investment income and cash and cash equivalents is limited to the carrying 
amounts of the assets, the majority of which is arising from the financial assets rated as investment grade and deposits with reputable 
financial institutions.

287

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Exposure to credit risk (continued)
Financial assets measured at fair value through other comprehensive income(1)

As at 31 December 2023

Lifetime 
ECL not 
credit-
impaired

Lifetime 
ECL 
credit-
impaired

Purchased
or 
originated
credited- 
impaired

As at 31 December 2022 (restated)

Lifetime 
ECL not 
credit-
impaired

Lifetime 
ECL 
credit-
impaired

Purchased
or 
originated
credited- 
impaired

12-month 
ECL

Total

US$m

Debt securities

AAA

AA

A

BBB

Below investment 
  grade

Not rated

Total gross carrying 
  amount

Loss allowance

Amortised cost

Carrying amount – 

12-month 
ECL

5,223

14,735

35,814

29,618

2,117

2

87,509

(133)

87,376

fair value

88,355

219

–

–

–

–

266

–

266

(17)

249

–

–

–

–

366

–

366

(327)

39

38

–

5,223

9,608

– 14,735

12,340

– 35,814

34,404

– 29,618

31,245

–

–

2,749

1,922

2

–

– 88,141

89,519

–

(477)

(167)

– 87,664

89,352

–

–

–

–

511

–

511

(50)

461

– 88,612

85,714

325

–

–

–

–

103

–

103

(83)

20

21

–

–

–

–

–

–

–

–

–

–

Total

9,608

12,340

34,404

31,245

2,536

–

90,133

(300)

89,833

86,060

Note:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

Credit spread risk
Credit  spread  movements  affect  both  the  value  of  assets  and  liabilities.  Credit  spread  risk  is  in  a  large  part  managed 
through  the  strategic  asset  allocation  process,  whereby  the  two  key  drivers  of  spread  risk  –  credit  rating  and  spread 
duration – are managed for capital efficiency, taking into account both the economic risk and the local solvency capital 
considerations. The risk is monitored by the business units, with special attention paid to any issuers with credit ratings 
close to the lower boundary of investment grade.

288

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Interest rate risk
Interest rate risk is primarily measured through the duration gap, which provides an understanding of the implications of 
interest rates movements on surplus. Since most markets do not have assets of sufficient tenor to match life insurance 
contract  liabilities,  an  uncertainty  arises  around  the  reinvestment  of  maturing  assets  to  match  the  Group’s  insurance 
contract liabilities.

AIA manages interest rate risk primarily on an economic basis. Interest rate risk on the local solvency basis is also taken 
into  consideration  for  business  units  where  local  solvency  regimes  deviate  from  the  economic  basis.  Furthermore, AIA 
actively  manages  interest  rate  risk  by  extending  asset  duration,  managing  liability  duration,  repricing  products,  and 
implementing appropriate hedging programmes and reinsurance solutions where possible. For products with discretionary 
benefits, additional modelling of interest rate risk is performed to guide the determination of appropriate management 
actions. Management also takes into consideration the asymmetrical impact of interest rate movements when evaluating 
products with options and guarantees.

Exposure to interest rate risk
The table below summarises the nature of the interest rate risk associated with financial assets and financial liabilities. In 
preparing this analysis, fixed rate interest bearing instruments that mature or reprice within 12 months of the reporting 
date have been disclosed as variable rate instruments.

US$m

31 December 2023

Financial instruments

Financial assets

  Loans and deposits

  Receivables

  Debt securities

  Equity shares, interests in investment funds and 

  exchangeable loan notes

  Accrued investment income

  Cash and cash equivalents

  Derivative financial instruments

Total financial assets

Financial liabilities

Investment contract liabilities

  Borrowings

  Obligations under repurchase agreements

  Other liabilities

  Derivative financial instruments

Total financial liabilities

Insurance contracts and reinsurance contracts held

Liabilities

Assets

Variable
interest rate

Fixed
interest rate

Non-interest 
  bearing

Total

687

192

3,295

–

13

1,102

3,995

1,294

13,384

164,374

–

177,758

–

–

4,138

–

1,172

65,281

–

–

–

1,832

7,387

752

66,453

1,832

11,525

752

18,401

168,841

76,367

263,609

–

–

2,996

95

–

–

11,800

465

196

–

3,091

12,461

8,975

–

–

4,596

8,035

21,606

8,975

11,800

3,461

4,887

8,035

37,158

204,993

5,831

289

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Exposure to interest rate risk (continued)

US$m

31 December 2022 (restated)(1)

Financial instruments

Financial assets

  Loans and deposits

  Receivables

  Debt securities

  Equity shares, interests in investment funds and 

  exchangeable loan notes

  Accrued investment income

  Cash and cash equivalents

  Derivative financial instruments

Total financial assets

Financial liabilities

Investment contract liabilities

  Borrowings

  Obligations under repurchase agreements

  Other liabilities

  Derivative financial instruments

Total financial liabilities

Insurance contracts and reinsurance contracts held

Liabilities

Assets

Variable
interest rate

Fixed
interest rate

Non-interest 
bearing

Total

1,745

167

14,621

–

–

4,385

–

3,097

–

150,722

3

1,496

4,845

1,663

–

165,343

1,250

60,705

61,955

–

–

–

1,740

3,635

568

1,740

8,020

568

20,918

155,069

68,147

244,134

–

–

1,748

92

–

–

11,206

–

391

–

1,840

11,597

8,862

–

–

3,781

8,638

21,281

8,862

11,206

1,748

4,264

8,638

34,718

183,646

6,332

Note:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

Equity risk
Equity risk arises from changes in the market value of equity shares, interests in investment funds and exchangeable loan 
notes. Investments in equity shares, interests in investment funds and exchangeable loan notes on a long-term basis are 
expected  to  align  with  policyholders’  expectations,  provide  diversification  benefits  and  enhance  returns. The  extent  of 
exposure to equities at any time is subject to the terms of the Group’s strategic asset allocations. Equity risk arising from 
the underlying items of participating contracts is generally borne by policyholders except to the extent of the Group’s share 
of  the  performance  of  the  underlying  items.  The  Group  is  also  exposed  to  equity  price  risk  from  equity  guarantees  in 
variable contracts and hedges its exposure using equity derivatives.

Equity risk is managed through strategic asset allocation and tactical asset allocation. Equity investments are subject to 
benchmarks and controls relating to maximum concentration and tracking errors. Equity limits are also applied to contain 
concentration risk of individual stocks and sectors, liquidity as well as equity volatility. Equity exposures are included in the 
aggregate exposure reports on each individual counterparty to ensure concentrations are avoided.

290

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Concentration risk
The  greatest  aggregate  concentration  of  fair  value  to  an  individual  issuer  (excluding  all  government  bonds)  was 
approximately 1 per cent (2022: approximately 1 per cent) of the total equity and debt investments as at 31 December 
2023.

Sensitivity analysis
Sensitivity analysis to the key variables, namely interest rate and equity risks, affecting insurance contracts and reinsurance 
contracts held, and financial instruments held by the Group is set out below. The carrying values of other financial assets 
are not subject to changes in response to movements in interest rates or equity prices. In calculating the sensitivity to 
changes in interest rates and equity prices, the Group has made assumptions about the corresponding impact of asset 
valuations on liabilities to policyholders. The market risk in respect of unit-linked investments is generally borne by our 
customers, and the investment return gains or losses are largely offset by the changes in fair value of underlying items. 
Policyholder and shareholder investments include all financial investments other than unit-linked investments.

Information is presented to illustrate the estimated impact on profits, total equity, allocated equity and CSM arising from a 
change in a single variable before taking into account the effects of taxation. The effects on these items are mainly as 
follows:

•  The  effects  on  profit  or  loss  are  changes  relating  to  CSM  recognised  for  services  provided,  loss  components  and 
changes  in  investment  return,  insurance  finance  income  or  expenses  and  foreign  exchange  differences  that  are 
recognised in profit or loss.

•  The effects on equity are the effects on profit or loss, and the effects on other comprehensive income arising from net 

changes in net investment results and net insurance finance income or expenses.

•  The effects on CSM reflects the change of the corresponding market risks that impacts CSM.

The impact of any impairments of financial assets has been ignored for the purpose of illustrating the sensitivity of profit 
before tax, total equity, allocated equity and CSM before the effects of taxation to changes in interest rates and equity 
prices on the grounds that default events reflect the characteristics of individual issuers.

291

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Sensitivity analysis on interest rate risk(1)(2)
An analysis of the Group’s sensitivity to 50 basis points parallel increase or decrease in yield curves at the reporting date, 
assuming that all other variables remain constant, is presented below.

US$m

31 December 2023

+ 50 basis points shift in yield curves:

Insurance contracts and reinsurance contracts held

  Financial instruments

Impact on
profit before
tax

Impact on total 
equity (before
the effects of 
taxation)

Impact on 
allocated equity 
(before the 
effects of
taxation)

Impact on CSM

6,633

(6,783)

(150)

9,859

(11,916)

(2,057)

6,633

(6,783)

(150)

(487)

–

(487)

505

–

505

– 50 basis points shift in yield curves:

Insurance contracts and reinsurance contracts held

(7,444)

(11,060)

(7,444)

  Financial instruments

7,609

165

13,414

2,354

7,609

165

US$m

31 December 2022 (restated)

+ 50 basis points shift in yield curves:

Insurance contracts and reinsurance contracts held

  Financial instruments

– 50 basis points shift in yield curves:

Insurance contracts and reinsurance contracts held

  Financial instruments

Impact on
profit before
tax

Impact on total 
equity (before
the effects of 
taxation)

Impact on 
allocated equity 
(before the 
effects of
taxation)

Impact on CSM

5,911

(6,023)

(112)

(6,630)

6,764

134

8,476

(10,700)

(2,224)

(9,329)

12,031

2,702

5,911

(6,023)

(112)

(6,630)

6,764

134

(713)

–

(713)

934

–

934

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The scope of this sensitivity analysis excludes unit-linked investments on the basis that the market risk in respect of unit-linked investments is 

generally borne by our customers.

292

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Sensitivity analysis on equity risk(1)(2)
An analysis of the Group’s sensitivity to 10 per cent increase or decrease in equity prices at the reporting date, assuming 
that all other variables remain constant, is presented below.

US$m

31 December 2023

10 per cent increase in equity prices:

Impact on
profit before
tax

Impact on total 
equity (before
 the effects of 
taxation)

Impact on 
allocated equity 
(before the 
effects of
 taxation)

Impact on CSM

Insurance contracts and reinsurance contracts held

(2,998)

(3,039)

(2,998)

  Financial instruments

10 per cent decrease in equity prices:

Insurance contracts and reinsurance contracts held

  Financial instruments

4,168

1,170

2,996

(4,168)

(1,172)

4,168

1,129

3,039

(4,168)

(1,129)

4,168

1,170

2,996

(4,168)

(1,172)

679

–

679

(694)

–

(694)

US$m

31 December 2022 (restated)

10 per cent increase in equity prices:

Impact on
profit before
tax

Impact on total 
equity (before
 the effects of 
taxation)

Impact on 
allocated equity 
(before the 
effects of
 taxation)

Impact on CSM

Insurance contracts and reinsurance contracts held

(2,702)

(2,744)

(2,702)

  Financial instruments

10 per cent decrease in equity prices:

Insurance contracts and reinsurance contracts held

  Financial instruments

3,893

1,191

2,703

(3,893)

(1,190)

3,893

1,149

2,744

(3,893)

(1,149)

3,893

1,191

2,703

(3,893)

(1,190)

577

–

577

(579)

–

(579)

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The scope of this sensitivity analysis excludes unit-linked investments on the basis that the market risk in respect of unit-linked investments is 

generally borne by our customers.

293

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Foreign exchange rate risk
The  Group’s  foreign  exchange  rate  risk  arises  mainly  from  the  Group’s  operations  in  multiple  markets  in  Asia  and  the 
translation  of  multiple  currencies  to  the  US  dollar  for  financial  reporting  purposes.  The  balance  sheet  values  of  our 
operating units and subsidiaries are not hedged to the Group’s presentation currency, the US dollar.

Assets, liabilities and local regulatory and stress capital in each business unit are generally currency matched except for 
holdings  of  equities  and  other  non-fixed  income  assets  denominated  in  currencies  other  than  the  functional  currency. 
Bonds denominated in currencies other than the functional currency are hedged with cross-currency swaps or foreign 
exchange forward contracts.

Exposure to foreign exchange rates(1)(2)

US$m

United States 
Dollar

China 
Renminbi

Hong Kong 
Dollar

Thai 
Baht

Singapore 
Dollar

Malaysian 
Ringgit

31 December 2023

Insurance contracts and reinsurance 
  contracts held

  Assets

  Liabilities

Financial instruments

  Assets

  Liabilities

Net positions of currency derivatives

–

1,564

635

719

1,246

42

(75,807)

(37,088)

(5,934)

(14,874)

(19,854)

(8,113)

118,532

44,699

1,418

19,675

15,954

8,961

(21,447)

(3,222)

(4,769)

(2,040)

(3,370)

(1,649)

(3,387)

390

2,190

2,684

(72)

441

US$m

United States 
Dollar

China 
Renminbi

Hong Kong 
Dollar

Thai 
Baht

Singapore 
Dollar

Malaysian 
Ringgit

31 December 2022 (restated)

Insurance contracts and reinsurance 
  contracts held

  Assets

  Liabilities

Financial instruments

  Assets

  Liabilities

337

1,483

685

1,131

1,154

9

(66,341)

(30,059)

(5,869)

(14,345)

(18,554)

(8,238)

Net positions of currency derivatives

(5,996)

(344)

324

1,996

3,875

105,383

39,337

4,133

19,104

15,414

(20,692)

(3,443)

(2,292)

(2,313)

(2,821)

9,415

(368)

210

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The scope of this exposure to foreign exchange rates excludes unit-linked investments on the basis that the market risk in respect of unit-linked 

investments is generally borne by our customers.

294

AIA GROUP LIMITEDFINANCIAL STATEMENTS34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Sensitivity analysis on foreign exchange rate risk(1)(2)
A reasonably possible strengthening or weakening of the following currencies against all other currencies at the reporting 
date would have affected the measurement of insurance contracts and reinsurance contracts held and financial instruments 
denominated in foreign currency and affected the profit before tax, total equity and CSM by the amounts shown below. This 
analysis assumes that all other variables remain constant.

United States 
Dollar

China 
Renminbi

Hong Kong 
Dollar

Thai
Baht

Singapore 
Dollar

Malaysian 
Ringgit

US$m

31 December 2023

5% strengthening of original currency

Impact on profit before tax

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on total equity

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on CSM

Insurance contracts and reinsurance 
  contracts held

5% strengthening of the US dollar

Impact on profit before tax

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on total equity

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on CSM

Insurance contracts and reinsurance 
  contracts held

(1,055)

1,011

(11)

8

(1,777)

1,894

14

(83)

(94)

(78)

–

27

(6)

(79)

(3)

12

(708)

1,011

(539)

763

(404)

467

818

57

322

148

123

(1,055)

1,011

9

(5)

1,693

(1,804)

(13)

88

89

74

–

(26)

1

94

–

(12)

674

(963)

535

(726)

384

(444)

(779)

(55)

(307)

(143)

(117)

–

–

–

–

–

–

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The scope of this sensitivity analysis excludes unit-linked investments on the basis that the market risk in respect of unit-linked investments is 

generally borne by our customers.

295

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Sensitivity analysis on foreign exchange rate risk(1)(2) (continued)

US$m

United States 
Dollar

China 
Renminbi

Hong Kong 
Dollar

Thai
Baht

Singapore 
Dollar

Malaysian 
Ringgit

31 December 2022 (restated)

5% strengthening of original currency

Impact on profit before tax

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on total equity

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on CSM

Insurance contracts and reinsurance 
  contracts held

5% strengthening of the US dollar

Impact on profit before tax

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on total equity

Insurance contracts and reinsurance 
  contracts held

  Financial instruments

Impact on CSM

Insurance contracts and reinsurance 
  contracts held

(901)

889

(48)

143

(128)

99

(9)

(14)

(24)

(8)

(4)

(2)

–

–

–

(1,473)

1,778

(249)

108

(669)

939

(583)

823

(415)

463

847

69

303

150

124

(901)

889

39

(127)

105

(66)

7

15

19

25

3

2

–

–

–

1,399

(1,693)

220

(103)

636

(895)

611

(784)

395

(441)

(806)

(64)

(289)

(149)

(118)

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The scope of this sensitivity analysis excludes unit-linked investments on the basis that the market risk in respect of unit-linked investments is 

generally borne by our customers.

296

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
 
 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Liquidity risk
The Group defines liquidity risk as the risk of failure to meet current and future financial commitments as they fall due. This 
incorporates the risks arising from the timing mismatch of cash inflows and outflows in day-to-day operations, including 
policyholder and third-party payments, collateral requirements, as well as insufficient market liquidity of assets required 
for policyholder liabilities.

AIA manages liquidity risk in accordance with the Group’s Board approved liquidity framework. This framework contains 
the standards, procedures, and tools used by the Group to monitor and manage liquidity risk on a forward-looking basis in 
base and stressed conditions across multiple time horizons from daily to monthly time steps for 12-month period, as well 
as  a  projection  in  line  with  strategic  planning. The  forward-looking  management  of  liquidity  over  short  to  longer-term 
horizons allows for the early detection of risks and enables management to action the pre-defined liquidity contingency 
plans. The framework is comprised of four pillars:

•  Daily Cash Forecasting and Liquidity Adequacy Ratio;

•  Structural Liquidity Adequacy Ratio;

•  Liquidity Projection over the Strategic Planning Period; and

•  Liquidity Management and Contingency Plans.

AIA  supports  its  liquidity  internally  by  maintaining  appropriate  pools  of  unencumbered  high-quality  liquid  investment 
assets. Liquidity is further supported externally via access to committed credit facilities, use of bond repurchase markets 
and debt markets via the Group’s Global Medium-term Note and Securities Programme.

The  Group’s  liquidity  framework  builds  liquidity  resiliency  in  all  our  markets  while  providing  central  oversight  and  the 
ability to take timely management action if required to ensure we meet all our financial commitments as they fall due.

The  maturity  profile  of  our  financial  liabilities,  insurance  contract  liabilities  and  reinsurance  contract  liabilities  are 
presented below which provides a supplemental long-term view on the Group’s liquidity profile.

297

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Liquidity risk (continued)
Contractual maturities of financial liabilities

US$m

31 December 2023

Borrowings

Obligations under repurchase agreements

Other liabilities excluding lease liabilities

Lease liabilities

Derivative financial instruments

Subtotal

Investment contract liabilities and third-party 
interests in consolidated investment funds

Total

Due in
one year
or less

Due after
one year
through
five years

Due after
five years 
through
ten years

Due after
ten years

No fixed 
maturity(2)

Total

16,365

3,461

3,698

381

8,408

3,706(1)

4,842

4,994

1,546

1,277

3,461

3,537

141

1,991

–

86

221

6,028

–

4

18

186

32,313

10,407

10,041

5,050

–

2

1

203

5,200

–

69

–

–

1,615

9,992

87

264

42,305

10,494

10,305

237

5,287

213

9,191

5,413

10,806

Notes:
(1)  Including US$2,410m which fall due after 2 years through 5 years.
(2)  Balances with no fixed maturity are repayable on demand as the counterparty has a choice of when the amount is paid.

US$m

31 December 2022 (restated)(3)

Borrowings

Obligations under repurchase agreements

Other liabilities excluding lease liabilities

Lease liabilities

Derivative financial instruments

Subtotal

Investment contract liabilities and third-party 
interests in consolidated investment funds

Total

Total

15,664

1,748

3,007

413

9,155

29,987

9,939

39,926

Due in
one year
or less

Due after
one year
through
five years

Due after
five years 
through
ten years

Due after
ten years

No fixed 
  maturity(2)

3,931(1)

3,761

5,945

1,147

880

1,748

2,898

140

1,415

7,081

–

67

249

7,180

11,427

66

262

7,147

11,689

–

12

23

232

4,028

266

4,294

–

2

1

328

6,276

–

28

–

–

1,175

257

9,088

6,533

10,263

Notes:
(1)  Including US$2,739m which fall due after 2 years through 5 years.
(2)  Balances with no fixed maturity are repayable on demand as the counterparty has a choice of when the amount is paid.
(3)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

298

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
 
34. RISK MANAGEMENT (continued)
Investment and financial risks (continued)
Liquidity risk (continued)
Maturity analysis of insurance and reinsurance contract liabilities(1)(2)
Due after 
one year 
through 
two years

Due in
one year 
or less

US$m

Total

Due after
two years 
through 
three years

Due after 
three years 
through 
four years

Due after 
four years 
through 
five years

Due after 
five years

31 December 2023

Insurance contract liabilities

155,459

(4,778)

(5,496)

(3,214)

(1,452)

1,172

169,227

Reinsurance contract liabilities

917

59

44

43

41

48

682

US$m

31 December 2022 (restated)

Due in
 one year 
or less

Total

Due after 
one year 
through 
two years

Due after
 two years 
through 
three years

Due after 
three years 
through 
four years

Due after 
four years 
through 
five years

Due after 
five years

Insurance contract liabilities

135,469

(4,010)

(4,397)

(2,270)

Reinsurance contract liabilities

979

27

35

41

(779)

43

772

42

146,153

791

Notes:
(1)  At 31 December 2022, the assets and liabilities of Australian S&I were included in the assets in disposal group held for sale and the liabilities in 
disposal group held for sale. Therefore, the amounts in the above table exclude the effects on the Australian S&I assets and liabilities. The 2022 
comparatives were prepared on the same basis to conform to the presentation for 2023.

(2)  The amounts of payable on demand of insurance contracts are US$190,031m as at 31 December 2023 (2022: US$176,195m).

Transactions within the Group
Intra-group transactions are overseen by the relevant Group Office functions to ensure adherence with the relevant Group 
policies. The Group Risk function oversees the processes to identify and assess material systematic intra-group transaction 
risks, and ensure risks assumed are within the Group’s Risk Management Framework.

During  the  year  ended  31  December  2023,  material  intra-group  transactions  were  mainly  related  to  support  services 
provided within the Group, a limited number of financing and reinsurance arrangements, collective investment funds that 
provide a simple return of capital guarantee and are backed by investment grade fixed income assets, and a limited number 
of intra-group transfers of assets and subsidiaries.

299

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION35. EMPLOYEE BENEFITS
Post-retirement benefit obligations
The  Group  operates  a  number  of  funded  and  unfunded  post-retirement  employee  benefit  schemes,  whose  members 
receive benefits on either a defined benefit basis (generally related to salary and length of service) or a defined contribution 
basis (generally related to the amount invested, investment return and annuity rates), the assets of which are generally 
held in separate trustee-administered funds. The defined benefit plans provide life and medical benefits for employees 
after retirement and a lump sum benefit on cessation of employment, and the defined contribution plans provide post-
retirement pension benefits.

Defined benefit plans
The Group operates funded and unfunded defined benefit plans that provide life and medical benefits for participating 
employees after retirement and a lump sum benefit on cessation of employment. The locations covered by these plans 
include Hong Kong, Thailand, Singapore, Malaysia, Cambodia, Indonesia, the Philippines, South Korea, Sri Lanka, Taiwan 
(China) and Vietnam. The latest independent actuarial valuation of the plans was at 31 December 2023 and was prepared 
by credentialed actuaries of Towers Watson Hong Kong Limited. All the actuaries are qualified members of professional 
actuarial organisations to render the actuarial opinions.

For defined benefit plans, the costs are assessed using the projected unit credit method. Under this method, the cost of 
providing benefits is charged to the consolidated income statement so as to spread the regular cost over the service lives 
of employees, in accordance with the advice of qualified actuaries. The obligation is measured as the present value of the 
estimated future cash outflows, using a discount rate based on market yields for high-quality corporate bonds that are 
denominated in the currency in which the benefits will be paid and that have terms to maturity approximating to the terms 
of the related liability. The resulting scheme surplus or deficit appears as an asset or liability in the consolidated statement 
of financial position.

The actuarial valuations indicate that the Group’s obligations under these defined benefit retirement plans are 52 per cent 
(2022: 56 per cent) covered by the plan assets held by the trustees. The fair value of plan assets as at year end at the date 
of valuation was US$109m (2022: US$94m). The total expenses relating to these plans recognised in the consolidated 
income statement was US$9m (2022: US$10m).

Defined contribution plans
For defined contribution plans, the Group pays contributions to publicly or privately administered pension plans. Once the 
contributions  have  been  paid,  the  Group,  as  employer,  does  not  have  any  further  payment  obligations.  The  Group’s 
contributions  are  charged  to  the  consolidated  income  statement  in  the  reporting  period  to  which  they  relate  and  are 
included in employee benefit expenses. The total expense relating to these plans in the current year was US$139m (2022: 
US$128m). Employees and the employer are required to make monthly contributions equal to 1 per cent to 22 per cent of 
the  employees’  monthly  basic  salaries,  depending  on  years  of  service  and  subject  to  any  applicable  caps  of  monthly 
relevant  income  in  different  jurisdictions.  For  defined  contribution  pension  plans  with  vesting  conditions,  any  forfeited 
contributions by employers on behalf of employees who leave the scheme prior to vesting fully in such contributions are 
used by the employer to reduce any future contributions. The amount of forfeited contributions used to reduce the existing 
level of contributions is not material.

300

AIA GROUP LIMITEDFINANCIAL STATEMENTS36. SHARE-BASED COMPENSATION
Share-based compensation plans
The Group’s share-based compensation plans are equity-settled plans. Under equity-settled share-based compensation 
plan, the fair value of the employee services received in exchange for the grant of shares and/or share options is recognised 
as an expense in profit or loss over the vesting period with a corresponding amount recorded in equity.

The total amount to be expensed over the vesting period is determined by reference to the fair value of the shares and/or 
share options granted. Non-market vesting conditions are included in assumptions about the number of shares and/or 
share options that are expected to be vested. At each period end, the Group revises its estimates of the number of shares 
and/or share options that are expected to be vested. Any impact of the revision to original estimates is recognised in profit 
or  loss  with  a  corresponding  adjustment  to  equity.  Where  grants  of  share-based  payment  arrangements  have  graded 
vesting terms, each tranche is recognised as a separate grant, and therefore the fair value of each tranche is recognised 
over the applicable vesting period.

Where modification or cancellation of an equity-settled share-based compensation plan occurs, the grant date fair value 
continues to be recognised, together with any incremental value arising on the date of modification if non-market conditions 
are met.

During the year ended 31 December 2020, the 2010 Share Option (SO) Scheme, the 2010 Restricted Share Unit (RSU) 
Scheme and the 2011 Employee Share Purchase Plan (ESPP) were terminated. There shall be no further grants under 
either of these schemes. However, these schemes shall remain in full force and effect for all grants prior to its termination, 
and the exercise and the vesting of these grants shall be subject to and in accordance with the terms on which they were 
granted under the provisions of each of these schemes, and the Listing Rules, where applicable. In the same year, the 
Group adopted the 2020 SO Scheme, the 2020 RSU Scheme and the 2020 ESPP Plan.

During the years ended 31 December 2023 and 31 December 2022, the Group made new grants of SOs, RSUs and restricted 
stock purchase units (RSPUs) to certain directors, officers and employees of the Group under these schemes.

On 1 February 2021, the Company adopted the new 2021 Agency Share Purchase Plan (ASPP) with an effective period of 
10 years from the date of adoption. The 2012 ASPP was terminated with effect from 31 March 2021, after which time no 
further restricted stock subscription units (RSSUs) can be granted under such plan. The 2012 ASPP shall remain in full 
force and effect for all RSSUs granted prior to this termination, and the vesting of such RSSUs shall be subject to and in 
accordance with the terms on which they were granted under the provisions of the 2012 ASPP.

During  the  years  ended  31  December  2023  and  31  December  2022,  the  Group  made  new  grants  of  RSSUs  to  eligible 
agents under the 2021 ASPP.

RSU Schemes
Under  the  RSU  Schemes,  the  vesting  of  the  granted  RSUs  is  conditional  upon  the  eligible  participants  remaining  in 
employment with the Group during the respective vesting periods. RSU grants are vested either entirely after a specific 
period  of  time  or  in  tranches  over  the  vesting  period  during  which,  the  eligible  participants  are  required  to  remain  in 
employment with the Group. For RSU grants that are vested in tranches, each vesting tranche is accounted for as a separate 
grant  for  the  purposes  of  recognising  the  expense  over  the  respective  vesting  period.  For  most  RSUs,  performance 
conditions  are  also  attached  which  include  both  market  and  non-market  conditions.  RSUs  subject  to  performance 
conditions are released to the participants at the end of the vesting period depending on the actual achievement of the 
performance conditions. During the vesting period, the participants are not entitled to dividends of the underlying shares. 
Except in jurisdictions where restrictions apply, the granted RSUs are expected to be settled in equity.

301

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION36. SHARE-BASED COMPENSATION (continued)
Share-based compensation plans (continued)
RSU Schemes (continued)

Number of shares

Restricted Share Units

Outstanding at beginning of financial year

Granted

Forfeited

Vested

Outstanding at end of financial year

Year ended
31 December
2023

Year ended
31 December
2022

29,603,948

28,418,958

11,470,894

12,535,139

(6,337,282)

(5,437,310)

(4,824,183)

(5,912,839)

29,913,377

29,603,948

SO Schemes
The objectives of the SO Schemes are to align eligible participants’ interests with those of the shareholders of the Company 
by allowing eligible participants to share in the value created at the point they exercise their share options. SO grants are 
vested either entirely after a specific period of time or in tranches over the vesting period approximately three to five years, 
during which the eligible participants are required to remain in employment with the Group. For SO grants that are vested 
in tranches, each vesting tranche is accounted for as a separate grant for the purposes of recognising the expense over the 
respective  vesting  periods.  The  granted  SOs  expire  10  years  from  the  date  of  grant  and  each  SO  entitles  the  eligible 
participant to subscribe for one ordinary share. Subject to restrictions in the applicable laws, regulations and rules of the 
relevant jurisdictions, the granted SOs are expected to be settled in equity.

Information  about  SOs  outstanding  and  SOs  exercisable  by  the  Group’s  employees  and  directors  as  at  the  end  of  the 
reporting period is as follows:

Share options

Outstanding at beginning of financial year

Granted

Exercised

Forfeited or expired

Outstanding at end of financial year

Share options exercisable at end of financial year

Year ended
31 December 2023

Year ended
31 December 2022

Number of
share options

Weighted 
average 
exercise price
(HK$)

Number of
share options

Weighted 
average 
exercise price
(HK$)

23,973,304

1,918,599

(661,786)

(124,945)

25,105,172

19,270,954

66.48

80.73

44.16

83.30

68.07

62.95

23,359,771

2,519,456

(1,895,760)

(10,163)

23,973,304

15,355,259

62.94

79.85

40.43

97.33

66.48

60.61

At the respective dates on which the SOs were exercised, the weighted average share price of the Company was HK$81.27 
for the year ended 31 December 2023 (2022: HK$80.70).

302

AIA GROUP LIMITEDFINANCIAL STATEMENTS36. SHARE-BASED COMPENSATION (continued)
Share-based compensation plans (continued)
SO Schemes (continued)
The range of exercise prices for the SOs outstanding as of 31 December 2023 and 31 December 2022 is summarised in 
the table below.

Range of exercise price

HK$26 – HK$35

HK$36 – HK$45

HK$46 – HK$55

HK$56 – HK$65

HK$66 – HK$75

HK$76 – HK$85

Over HK$86

Outstanding at end of financial year

Year ended
31 December 2023

Year ended
31 December 2022

Number of
share options 
outstanding

Weighted 
average 
remaining 
contractual life
(years)

Number of
share options 
outstanding

Weighted 
average 
remaining 
contractual life
(years)

–

1,692,658

4,396,614

830,436

8,609,199

7,805,626

1,770,639

25,105,172

–

2.12

2.75

3.58

5.36

7.17

7.23

5.32

37,266

1,986,862

4,690,563

830,436

8,696,612

5,901,935

1,829,630

23,973,304

0.19

2.83

3.72

4.58

6.36

7.50

8.23

5.90

ESPP
Under the ESPPs, eligible employees of the Group can purchase ordinary shares of the Company with qualified employee 
contributions and the Company will grant one matching RSPU to them at the end of the vesting period for each two shares 
purchased through the qualified employee contributions (contribution shares). Contribution shares are purchased from 
the open market. During the relevant vesting period, the eligible employees must hold the contribution shares purchased 
and remain employed by the Group in order to qualify to receive the matching shares upon the vesting of the matching 
RSPUs. The granted matching RSPUs are expected to be settled in equity. Under the 2011 ESPP, the level of qualified 
employee contribution was subject to a maximum amount equal to 8 per cent of the monthly base salary or HK$9,750 (or 
local currency equivalent) per month, whichever is lower. Under the 2020 ESPP, the level of qualified employee contribution 
is subject to a maximum amount equal to 10 per cent of the monthly base salary or HK$12,500 (or local currency equivalent) 
per month, whichever is lower. For the year ended 31 December 2023, eligible employees paid US$39m (2022: US$38m) 
to purchase 4,062,855 ordinary shares (2022: 3,815,201 ordinary shares) of the Company under the ESPPs.

ASPP
The structure of the ASPPs generally follows those of the ESPPs, the key difference is that the eligible agents are required 
to pay a subscription price of US$1 to subscribe for each new share in the Company at the end of the vesting period. Under 
the plans, eligible agents of the Group can purchase ordinary shares of the Company with qualified agent contributions and 
the  Company  will  grant  one  matching  RSSU  to  them  at  the  end  of  the  vesting  period  for  each  two  shares  purchased 
through the qualified agent contributions (agent contribution shares). Each RSSU entitles eligible agents to subscribe for 
one new share of the Company. Agent contribution shares are purchased from the open market. During the vesting period, 
the eligible agents must hold the contribution shares purchased and maintain their agent contracts with the Group in order 
to  qualify  to  receive  the  matching  shares  upon  the  vesting  of  the  matching  RSSUs.  The  granted  matching  RSSUs  are 
expected to be settled in equity. Under the ASPPs, the level of qualified agent contribution is subject to a maximum amount 
of HK$9,750 (or local currency equivalent) per month and HK$12,500 (or local currency equivalent) per month respectively. 
For the year ended 31 December 2023, eligible agents paid US$20m (2022: US$20m) to purchase 2,143,422 ordinary 
shares (2022: 2,061,772 ordinary shares) of the Company under the ASPPs.

303

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION36. SHARE-BASED COMPENSATION (continued)
Valuation methodology
The  Group  utilises  a  binomial  lattice  model  to  calculate  the  fair  value  of  the  SO  grants,  involving  a  few  significant 
assumptions such as the expected volatility, expected dividend yield and risk-free interest rate. The expected volatility of 
the Company’s shares is estimated based on an analysis of historical data since they are traded in the HKSE. The expected 
dividend yield is estimated based on an analysis of historical dividend relative to historical share price. The risk-free interest 
rate is estimated based on implied yield of the Government Bonds and Exchange Fund Notes issued by the Hong Kong 
Monetary Authority as at the grant date. The analysis period for expected volatility and risk-free interest rate is consistent 
with the expected life of the SOs, which is derived from the output of the valuation model and is calculated based on an 
analysis of expected exercise behaviour of the Company’s employees.

The Group utilises a Monte-Carlo simulation model and/or discounted cash flow technique to calculate the fair value of the 
RSU, RSPU and RSSU grants, taking into account the terms and conditions upon which the grants were made. Significant 
assumptions include expected dividend yield and risk-free interest rate. The value of expected dividends during the vesting 
period is estimated based on an analysis of historical dividend relative to historical share price. The risk-free interest rate 
is estimated based on implied yield of the Government Bonds and Exchange Fund Notes issued by the Hong Kong Monetary 
Authority as at the grant date. For performance-based RSUs, the simulation for achievement of market condition depends 
on assumptions of expected volatility of the Company’s share and other market comparators as well as the correlations. 
These assumptions are estimated based on an analysis of historical data over a period consistent with the expected life of 
the RSUs.

Forfeitures prior to vesting are not allowed for in the valuation of the grants.

The fair values calculated for the grants are inherently subjective due to the assumptions made and the limitations of the 
models utilised.

Year ended 31 December 2023

Share options

Restricted 
share units

ESPP Restricted 
stock purchase 
units

ASPP Restricted 
stock subscription 
units

3.19%

28%

1.60%

80.73

10

7.47

23.97

3.27%*

3.16% – 4.17%

28%

n/a

1.60% 1.60% – 1.70%

n/a

n/a

n/a

n/a

n/a

n/a

2.87%

n/a

1.60%

n/a

n/a

n/a

63.37

61.72

57.03

Year ended 31 December 2022

Share options

Restricted
share units

ESPP Restricted 
stock purchase 
units

ASPP Restricted 
stock subscription 
units

1.93% 1.57% – 3.55%*

0.84% – 4.27%

26%

26% – 28%

n/a

1.70% 1.60% – 1.70% 1.60% – 1.70%

n/a

n/a

n/a

n/a

n/a

n/a

79.85

10

7.45

21.00

2.12%

n/a

1.70%

n/a

n/a

n/a

64.26

73.00

58.32

Assumptions

Risk-free interest rate

Volatility

Dividend yield

Exercise price (HK$)

Share option life (in years)

Expected life (in years)

Weighted average fair value per option/unit 
  at measurement date (HK$)

Assumptions

Risk-free interest rate

Volatility

Dividend yield

Exercise price (HK$)

Share option life (in years)

Expected life (in years)

Weighted average fair value per option/unit at 
  measurement date (HK$)

*  Applicable to RSU with market conditions.

304

AIA GROUP LIMITEDFINANCIAL STATEMENTS36. SHARE-BASED COMPENSATION (continued)
Valuation methodology (continued)
The weighted average share price for SO valuation for grants made during the year ended 31 December 2023 
is HK$78.95 (2022: HK$79.85). The total fair value of SO granted during the year ended 31 December 2023 is 
US$6m (2022: US$7m).

Recognised compensation cost
The total recognised compensation cost (net of expected forfeitures) related to various share-based compensation grants 
made by the Group for the year ended 31 December 2023 is US$77m (2022: US$80m).

37. REMUNERATION OF DIRECTORS AND KEY MANAGEMENT PERSONNEL
Directors’ remuneration
The Executive Director receives compensation in the form of salaries, bonuses, contributions to pension schemes, long-
term  incentives,  housing  and  other  allowances,  and  benefits  in  kind  subject  to  applicable  laws,  rules  and  regulations. 
Bonuses and long-term incentives represent the variable components in the Executive Director’s compensation and are 
linked to the performance of the Group and the Executive Director. Details of share-based payment schemes are described 
in note 36.

US$

Year ended 31 December 2023

Executive Director

Mr. Lee Yuan Siong(4)

Total

US$

Year ended 31 December 2022

Executive Director

Mr. Lee Yuan Siong(4)

Total

Salaries, 
allowances 
and benefits 
in kind(1)

Director’s 
fees

Bonuses

Share-based 
payments(2)

Pension 
scheme 
contributions

Other 
benefits

Other 
payments(3)

Total

– 1,716,746

5,029,000 4,819,618

– 1,716,746

5,029,000 4,819,618

70,224

70,224

– 1,785,500 13,421,088

– 1,785,500 13,421,088

Salaries, 
allowances 
and benefits 
in kind(1)

Director’s 
fees

Bonuses

Share-based 
payments(2)

Pension 
scheme 
contributions

Other 
benefits

Other 
payments(3)

Total

– 1,680,096

2,820,000 5,272,695

– 1,680,096

2,820,000 5,272,695

67,829

67,829

– 3,673,130 13,513,750

– 3,673,130 13,513,750

Notes:
(1)  Includes non-cash benefits for housing, medical and life insurance, club and professional membership, company car and perquisites.
(2)  Includes amortised expenses for unvested SOs, RSUs and matching shares under ESPP based on the fair value at the respective grant dates.
(3)  This represents amortised expenses in relation to the awarded compensation for unvested long-term incentives and deferred payments that Mr. 

Lee Yuan Siong forfeited on leaving his prior employments.

(4)  Mr. Lee Yuan Siong is currently the Group Chief Executive and President of the Company. He receives his remuneration exclusively for his role as 
Group Chief Executive and President of the Company and receives no separate fees for his role as a director of the Company or for acting as a 
director of any subsidiary of the Company.

305

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION37. REMUNERATION OF DIRECTORS AND KEY MANAGEMENT PERSONNEL (continued)
Directors’ remuneration (continued)
The remuneration of Independent Non-executive Directors of the Company at 31 December 2023 and 31 December 2022 
are included in the tables below:

Salaries, 
allowances 
and benefits 
in kind(2)

Director’s 
fees(1)

Bonuses

Share-based 
payments

Pension 
scheme 
contribution

Other 
benefits

Other 
payments

Total

US$

Year ended 31 December 
  2023

Independent Non-executive 
  Directors

Mr. Edmund Sze-Wing Tse

Mr. Jack Chak-Kwong So

Mr. Chung-Kong Chow

Mr. John Barrie Harrison

Mr. George Yong-Boon Yeo

Professor Lawrence 
  Juen-Yee Lau

Ms. Swee-Lian Teo(3)

Dr. Narongchai Akrasanee(4)

Mr. Cesar Velasquez 
  Purisima

Ms. Sun Jie (Jane)

Ms. Mari Elka Pangestu(5)

Mr. Ong Chong Tee(6)

Ms. Nor Shamsiah Mohd 
  Yunus(7)

860,000

330,000

288,356

350,000

355,000

280,000

216,370

396,685

355,000

330,000

120,986

120,986

67,068

146,721

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

– 1,006,721

–

–

–

–

–

–

–

–

–

–

–

–

330,000

288,356

350,000

355,000

280,000

216,370

396,685

355,000

330,000

120,986

120,986

67,068

– 4,217,172

Total

4,070,451

146,721

306

AIA GROUP LIMITEDFINANCIAL STATEMENTS37. REMUNERATION OF DIRECTORS AND KEY MANAGEMENT PERSONNEL (continued)
Directors’ remuneration (continued)

US$

Year ended 31 December 
  2022

Independent Non-executive 
  Directors

Mr. Edmund Sze-Wing Tse

Mr. Jack Chak-Kwong So

Mr. Chung-Kong Chow

Mr. John Barrie Harrison

Mr. George Yong-Boon Yeo

Professor Lawrence 
  Juen-Yee Lau

Ms. Swee-Lian Teo(3)

Dr. Narongchai Akrasanee(4)

Mr. Cesar Velasquez 
  Purisima

Ms. Sun Jie (Jane)

Total

Salaries, 
allowances 
and benefits 
in kind(2)

Director’s 
fees(1)

Bonuses

Share-based 
payments

Pension 
scheme 
contribution

Other 
benefits

Other 
payments

Total

860,000

330,000

280,000

350,000

355,000

280,000

325,000

390,000

355,000

292,767

152,016

–

–

–

–

–

–

–

–

–

3,817,767

152,016

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

– 1,012,016

–

–

–

–

–

–

–

–

–

330,000

280,000

350,000

355,000

280,000

325,000

390,000

355,000

292,767

– 3,969,783

Notes:
(1)  Save as disclosed below, all Directors receive the fees for their role as a director of the Company and not for acting as a director of any 

subsidiary of the Company.

(2)  Includes non-cash benefits for housing, club and professional membership, medical insurance and company car.
(3)  Ms. Swee-Lian Teo retired as Independent Non-executive Director of the Company with effect from 1 September 2023.
(4)  US$100,000  (2022:  US$100,000)  represented  remuneration  to  Dr.  Narongchai  Akrasanee  in  respect  of  his  services  as  Chairman  of 

Advisory Board of AIA Thailand for the year ended 31 December 2023 included in his fees stated above.

(5)  Ms. Mari Elka Pangestu was appointed as Independent Non-executive Director of the Company with effect from 1 July 2023.
(6)  Mr. Ong Chong Tee was appointed as Independent Non-executive Director of the Company with effect from 1 July 2023.
(7)  Ms. Nor Shamsiah Mohd Yunus was appointed as Independent Non-executive Director of the Company with effect from 21 September 

2023.

Remuneration of five highest-paid individuals
The aggregate remuneration of the five highest-paid individuals employed by the Group in each of the years ended 31 
December 2023 and 31 December 2022 is presented in the table below.

US$

Year ended

31 December 2023

31 December 2022

Salaries, 
allowances 
and benefits 
in kind(1)

Director’s 
fees

Bonuses

Share-based 
payments(2)

Pension 
  scheme 

  contribution Other benefits

Other 
payments(3)

Total

– 5,898,388 10,372,280 12,352,364

– 5,377,073

4,982,273 12,275,886

369,727

317,109

– 1,785,500 30,778,259

– 6,623,926 29,576,267

Notes:
(1)  Benefits in the years ended 31 December 2023 and 31 December 2022 include housing, medical and life insurance, children’s education, 

club and professional membership, company car and perquisites.

(2)  Includes amortised expenses for unvested SOs, RSUs and matching shares under ESPP to the five highest-paid individuals based on the 

fair value at the respective grant dates.

(3)  Includes amortised expenses in relation to the awarded compensation for unvested long-term incentives and deferred payments that Mr. 

Lee Yuan Siong forfeited on leaving his prior employments.

307

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
37. REMUNERATION OF DIRECTORS AND KEY MANAGEMENT PERSONNEL (continued)
Remuneration of five highest-paid individuals (continued)
The emoluments of the five individuals with the highest emoluments are within the following bands:

HK$

25,000,001 to 25,500,000

27,500,001 to 28,000,000

28,500,001 to 29,000,000

29,000,001 to 29,500,000

30,000,001 to 30,500,000

31,500,001 to 32,000,000

41,000,001 to 41,500,000

47,500,001 to 48,000,000

105,000,001 to 105,500,000

105,500,001 to 106,000,000

Year ended
31 December
2023

Year ended
31 December
2022

–

–

1

1

1

–

–

1

1

–

1

1

–

–

–

1

1

–

–

1

Key management personnel remuneration
Key management personnel have been identified as the members of the Group’s Executive Committee.

US$

Key management compensation and other expenses

Salaries and other short-term employee benefits

Post-employment benefits

Share-based payments(1)

Termination payments or benefits

Total

Year ended
31 December
2023

Year ended
31 December
2022

30,273,575

22,150,292

631,999

623,561

19,053,974

20,966,295

–

2,950,796

49,959,548

46,690,944

Note:
(1)  Includes amortised expenses for unvested SOs, RSUs and matching shares under ESPP to the key management personnel based on 

the fair value at the respective grant dates.

The emoluments of the key management personnel are within the following bands:

US$

Below 1,000,000

1,000,001 to 2,000,000

2,000,001 to 3,000,000

3,000,001 to 4,000,000

4,000,001 to 5,000,000

5,000,001 to 6,000,000

6,000,001 to 7,000,000

Over 10,000,000

308

Year ended
31 December
2023

Year ended
31 December
2022

–

1

4

5

–

–

1

1

–

–

7

2

1

1

–

1

AIA GROUP LIMITEDFINANCIAL STATEMENTS38. RELATED PARTY TRANSACTIONS
Remuneration of Directors and key management personnel is disclosed in note 37.

39. COMMITMENTS AND CONTINGENCIES
Investment and capital commitments

US$m

Not later than one year

Later than one and not later than five years

Total

As at
31 December
2023

As at
31 December
2022

17,624

123

17,747

14,962

105

15,067

Investment and capital commitments consist of commitments to invest in private equity partnerships and other assets.

Contingencies
The Group is subject to regulation in each of the geographical markets in which it operates from insurance, securities, 
capital markets, pension, data privacy and other regulators and is exposed to the risk of regulatory actions in response to 
perceived  or  actual  non-compliance  with  regulations  relating  to  suitability,  sales  or  underwriting  practices,  claims 
payments and procedures, product design, disclosure, administration, denial or delay of benefits and breaches of fiduciary 
or other duties. The Group believes that these matters have been adequately provided for in these financial statements.

The Group is exposed to legal proceedings, complaints and other actions from its activities including those arising from 
commercial  activities,  sales  practices,  suitability  of  products,  policies,  claims  and  taxes. The  Group  believes  that  these 
matters are adequately provided for in these financial statements.

The Group operates in many jurisdictions across Asia and in certain of those jurisdictions, the Group’s interpretation of the 
relevant law or regulation may differ from that of the tax authorities, which can result in disputes arising. The Group has 
made provisions to cover the potential tax implications, based on management’s judgement and best estimate in relation 
to the probability or likelihood of the potential outcomes, which is subject to periodic reassessment. Due to the uncertainty 
associated with these items, there remains a possibility that the final outcomes may differ on conclusion of the relevant tax 
matters at a future date.

309

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION40. SUBSIDIARIES
The following is a list of AIA’s directly and indirectly held principal operating subsidiaries which materially contribute to the 
net income of the Group or hold a material element of its assets and liabilities:

Name of entity

operation

Principal activity Issued share capital

interest %

interest %

interest %

interest %

Place of 

incorporation and 

As at

As at

31 December 2023

31 December 2022

Group’s 

NCI’s 

Group’s 

NCI’s 

AIA Company Limited(1)

Hong Kong

Insurance

2,596,049,861 ordinary shares 

100%

  AIA Australia Limited

Australia

Insurance

  AIA Bhd.

Malaysia

Insurance

of US$11,390,584,182 
issued share capital

2,125,462,500 ordinary shares 
of A$2,207,267,000 issued 
share capital

191,859,543 ordinary shares of 
RM810,000,000 issued share 
capital

100%

100%

  AIA Life Insurance Company Limited

Mainland 
  China

  AIA Philippines Life and General 
Insurance Company Inc.

Philippines

Insurance

Insurance

Registered share capital of 

100%

RMB3,777,399,440

199,560,671 ordinary shares of 
PHP10 each and 67,349,329 
treasury shares

100%

–

–

–

–

–

100%

100%

100%

100%

100%

–

–

–

–

–

  BPI AIA Life Assurance Corporation

Philippines

Insurance

749,993,979 ordinary shares of 

51%

49%

51%

49%

  AIA Singapore Private Limited

Singapore

Insurance

1,558,021,163 ordinary shares 

100%

PHP1 each and 6,000 
treasury shares

  AIA Everest Life Company Limited

Hong Kong

Insurance

of S$1 each

500,000,000 ordinary shares of 
HK$2,496,291,000 issued 
share capital

100%

AIA International Limited

Bermuda

Insurance

6,500,000 ordinary shares of 

100%

US$1.20 each

  PT. AIA Financial

Indonesia

Insurance

1,910,844,141 ordinary shares 

100%

of Rp1,000 each

  AIA (Vietnam) Life Insurance Company 

Vietnam

Insurance

Contributed capital of 

100%

  Limited

VND8,724,420,000,000

–

–

–

–

–

100%

100%

100%

100%

100%

–

–

–

–

–

  Bayshore Development Group Limited British Virgin 

Islands

Investment 
  holding 
  company

100 ordinary shares of US$1 

90%

10%

90%

10%

each

  AIA Life Insurance Co. Ltd.

South Korea

Insurance

60,328,932 ordinary shares of 

100%

AIA New Zealand Limited

New Zealand Insurance

KRW603,289,320,000 issued 
share capital

248,217,572 ordinary shares of 
NZD863,709,199 issued 
share capital

100%

AIA Reinsurance Limited

Bermuda

Reinsurance 250,000 common shares of 

100%

US$1 each

–

–

–

100%

100%

100%

–

–

–

Notes:
(1)  The Company’s subsidiary.
(2)  All of the above subsidiaries are audited by PricewaterhouseCoopers.

All subsidiaries are unlisted.

310

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
 
41. EVENTS AFTER THE REPORTING PERIOD
On 14 March 2024, a Committee appointed by the Board of Directors proposed a final dividend of 119.07 Hong Kong cents 
per share (2022: final dividend of 113.40 Hong Kong cents per share).

42.  DISPOSAL GROUP HELD FOR SALE
On  24  February  2022,  the  Group  announced  it  had  entered  into  an  agreement  to  sell  its  Australian  S&I  business  to 
Resolution Life Australasia Limited. The Australian S&I business was a constituent part of the businesses that transferred 
to AIA Australia following the acquisition of The Colonial Mutual Life Assurance Society Limited from Commonwealth Bank 
of Australia. The assets and liabilities of the Australian S&I business were classified as assets in disposal group held for 
sale and liabilities in disposal group held for sale in the consolidated statement of financial position, contributed by the 
Australia  operating  segment. The  transaction  was  completed  with  statutory  transfer  approved  by  the  Federal  Court  of 
Australia, effective on 1 July 2023.

311

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION42.  DISPOSAL GROUP HELD FOR SALE (continued)
At 31 December 2022, the assets and liabilities in disposal group held for sale were stated at the lower of its carrying 
amount and fair value less costs to sell. The assets and liabilities in disposal group held for sale as at 31 December 2022 
are summarised below.

US$m

Assets

Intangible assets

Investments in associates and joint ventures

Property, plant and equipment

Investment property

Insurance contract assets

Reinsurance contract assets

Financial investments:

  At amortised cost

  Debt securities

  Loans and deposits

  At fair value through other comprehensive income

  Debt securities

  At fair value through profit or loss

  Debt securities

  Loans and deposits

  Equity shares

In terests in investment funds and exchangeable loan notes

  Derivative financial instruments

Deferred tax assets

Current tax recoverable

Other assets

Cash and cash equivalents

Assets in disposal group held for sale

Total assets

Liabilities

Insurance contract liabilities

Reinsurance contract liabilities

Investment contract liabilities

Borrowings

Obligations under repurchase agreements

Derivative financial instruments

Provisions

Deferred tax liabilities

Current tax liabilities

Other liabilities

Liabilities in disposal group held for sale

Total liabilities

Notes

14

15

16

17

24

24

18, 20

19

11

21

22

24

24

25

26

27

19

29

11

30

As at
31 December
2022
(Excluding 
disposal group)

Assets and 
liabilities in 
disposal group

As at
31 December
2022
(Including 
disposal group)

3,277

2,056

2,844

4,600

2,037

5,763

1,787

4,566

–

–

–

–

–

–

–

–

3,277

2,056

2,844

4,600

2,037

5,763

1,787

4,566

86,060

37

86,097

77,496

279

23,378

38,577

568

232,711

229

117

4,524

8,020

4,293

270,471

181,851

384

9,092

11,206

1,748

8,638

153

3,409

467

4,264

4,111

225,323

831

–

2,313

–

62

3,243

25

9

67

949

(4,293)

–

1,048

22

2,894

–

–

101

–

1

–

45

(4,111)

–

78,327

279

25,691

38,577

630

235,954

254

126

4,591

8,969

–

270,471

182,899

406

11,986

11,206

1,748

8,739

153

3,410

467

4,309

–

225,323

312

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
 
 
 
 
 
 
 
43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16
Except for the changes below, the Group has consistently applied the accounting policies as set out in note 2 to all periods 
presented in these consolidated financial statements. The Group has adopted IFRS 9, IFRS 17 and amendment to IAS 16, 
including  any  consequential  amendments  to  other  standards,  with  a  date  of  initial  adoption  of  1  January  2023.  The 
following table set out the impact of initial adoption of these standards on the Group’s equity at 1 January 2022.

US$m

Equity

Share capital

Employee share-based trusts

Other reserves

Retained earnings

  Fair value reserve

  Foreign currency translation reserve

Insurance finance reserve

  Property revaluation reserve

  Others

Amounts reflected in other comprehensive income

Total equity attributable to:

  Shareholders of AIA Group Limited

  Non-controlling interests

Total equity

As at
31 December 2021
(As previously 
reported)

Impact upon initial 
adoption of IFRS 9, 
IFRS 17 and 
amendment to
IAS 16

As at
1 January 2022
(restated)

14,160

(225)

(11,841)

49,984

8,407

(1,068)

–

1,069

(19)

8,389

60,467

467

60,934

–

–

–

(987)

(1,766)

–

(1,895)

148

56

(3,457)

(4,444)

17

(4,427)

14,160

(225)

(11,841)

48,997

6,641

(1,068)

(1,895)

1,217

37

4,932

56,023

484

56,507

IFRS 17 Insurance Contracts
Recognition, measurement and presentation of insurance contracts
IFRS  17  establishes  principles  for  the  recognition,  measurement,  presentation  and  disclosure  of  insurance  contracts, 
reinsurance contracts held and investment contracts with DPF. It introduces a model that measures groups of contracts 
based on the Group’s estimates of the present value of future cash flows that are expected to arise as the Group fulfils the 
contracts, an explicit risk adjustment for non-financial risk and a CSM.

Under IFRS 17, insurance revenue in each reporting period represents the changes in the liabilities for remaining coverage 
that relate to services for which the Group expects to receive consideration and an allocation of premiums that relate to 
recovering insurance acquisition cash flows. In addition, investment components are excluded from insurance revenue 
and insurance service expenses.

The Group no longer applies shadow accounting to insurance-related assets and liabilities.

Insurance  finance  income  or  expenses,  disaggregated  between  profit  or  loss  and  other  comprehensive  income  for  the 
relevant business in participating funds and other participating business with distinct portfolios, other policyholder and 
shareholder and unit-linked funds, are presented separately from insurance revenue and insurance service expenses.

The Group applies the premium allocation approach to simplify the measurement of certain contracts. When measuring 
liabilities for remaining coverage, the premium allocation approach is similar to the Group’s previous accounting treatment; 
however, when measuring liabilities for incurred claims, the Group now discounts cash flows that are expected to occur 
more  than  one  year  after  the  date  on  which  the  claims  are  incurred  and  includes  an  explicit  risk  adjustment  for  non-
financial risk, as appropriate.

313

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 17 Insurance Contracts (continued)
Recognition, measurement and presentation of insurance contracts (continued)
Previously, all acquisition costs were recognised and presented as separate assets from the related insurance contracts 
(deferred acquisition costs) and are subsequently amortised over the expected life of the contracts. Under IFRS 17, only 
insurance acquisition cash flows that arise before the recognition of the related insurance contracts are recognised as 
separate assets and are tested for recoverability. These assets are presented as part of the carrying amount of the related 
portfolio of contracts and are subsequently derecognised when respective groups of contracts are recognised and hence 
included in the CSM measurement of that group.

Income and expenses from reinsurance contracts held other than insurance finance income or expenses are now presented 
as a single net amount in profit or loss. Previously, amounts recovered from reinsurers and reinsurance expenses were 
presented separately.

For an explanation of how the Group accounts for insurance contracts and reinsurance contracts held under IFRS 17, see 
note 2.3.

Transition
Changes in accounting policies resulting from the adoption of IFRS 17 have been applied full retrospective approach to the 
extent practicable. Under the full retrospective approach, at 1 January 2022, the Group:

– 

– 

identified, recognised and measured each group of insurance contracts and reinsurance contracts held as if IFRS 17 
had always been applied;

identified, recognised and measured any assets for insurance acquisition cash flows as if IFRS 17 had always been 
applied, except that the recoverability assessment in note 2.3.5 was not applied before 1 January 2022;

–  derecognised previously reported balances that would not have existed if IFRS 17 had always been applied. These 
included deferred acquisition costs for insurance contracts, insurance receivables and payables, policy loans and its 
accrued interest revenue and provisions that are attributable to existing insurance contracts, etc. Under IFRS 17, these 
are included in the measurement of the insurance contracts;

–  recognised any resulting net difference in equity. The carrying amount of goodwill from previous business combinations 

was not adjusted.

314

AIA GROUP LIMITEDFINANCIAL STATEMENTS43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 17 Insurance Contracts (continued)
Transition (continued)
Insurance contracts and reinsurance contracts held
For certain groups of contracts, the Group applied the modified retrospective approach or the fair value approach in IFRS 
17 to identify, recognise and measure certain groups of contracts at 1 January 2022 because it was impracticable to apply 
the full retrospective approach.

The  Group  considered  the  full  retrospective  approach  impracticable  for  contracts  in  these  segments  under  any  of  the 
following circumstances.

–  The effects of retrospective application were not determinable because the information required had not been collected 
(or had not been collected with sufficient granularity) and was unavailable because of system migrations, data retention 
requirements or other reasons.

–  The full retrospective approach required assumptions about what Group management’s intentions would have been in 
previous periods or significant accounting estimates that could not be made without the use of hindsight, the application 
of full retrospective approach is considered as impracticable if such assumptions and estimates were not determinable.

Irrespective of the transition approach used, the following items have not been applied retrospectively.

–  When the Group uses derivatives to mitigate the financial risk from interest rate guarantees in traditional participating 
contracts  and  equity  guarantees  in  variable  annuity  contracts,  the  option  to  exclude  changes  in  the  effect  of  that 
financial risk from the CSM has not been applied for periods before 1 January 2023.

–  The consequential amendments to IFRS 3, Business Combinations introduced by IFRS 17 require the Group to classify 
contracts acquired as insurance contracts based on the contractual terms and other factors at the date of acquisition. 
This  requirement  was  not  applied  to  business  combinations  before  1 January  2023,  for  which  the  Group  classified 
contracts acquired as insurance contracts based on the conditions at contract inception.

To indicate the effect of applying the modified retrospective approach or the fair value approach on the CSM, insurance 
revenue and insurance finance income or expenses, the Group has provided additional disclosures in notes 2.3.9, 8, 9 and 
24.

Assets for insurance acquisition cash flows
The Group also applied the modified retrospective approach or the fair value approach to identify, recognise and measure 
certain assets for insurance acquisition cash flows at 1 January 2022.

It was impracticable to apply the full retrospective approach because:

–  data had not been collected with sufficient granularity;

– 

information required to identify fixed and variable overheads as relating to acquisition activities and to allocate them to 
groups of contracts was not available; or

–  original assumptions about the manner in which the Group would have expected insurance acquisition cash flows to 

be recovered, which were required to allocate them to renewals, could not be made without the use of hindsight.

Effect of initial adoption
The Group has applied the transition provisions in IFRS 17 and has not disclosed the impact of the adoption of IFRS 17 on 
each financial statement line item.

315

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 9 Financial Instruments
Classification of financial assets and financial liabilities
IFRS 9 includes three principal classification categories for financial assets: measured at amortised cost, fair value through 
other comprehensive income and fair value through profit or loss. The classification of financial assets under IFRS 9 is 
generally based on the business model in which a financial asset is managed and its contractual cash flow characteristics. 
IFRS 9 eliminates the previous IAS 39 categories of held-to-maturity investments, loans and receivables, and available for 
sale financial assets. Under IFRS 9, derivatives embedded in contracts where the host is a financial asset in the scope of 
IFRS 9 are not separated. Instead, the hybrid financial instrument as a whole is assessed for classification.

For  explanations  of  how  the  Group  classifies  and  measures  financial  assets  and  accounts  for  related  gains  and  losses 
under IFRS 9, see note 2.5.

IFRS 9 has not had a significant effect on the Group’s accounting policies for financial liabilities and hedge accounting.

Impairment of financial assets
IFRS  9  replaces  the  “incurred  loss”  model  in  IAS  39  with  a  forward-looking  “expected  credit  loss”  model.  The  new 
impairment  model  applies  to  financial  assets  measured  at  amortised  cost,  debt  securities  at  fair  value  through  other 
comprehensive income, trade receivables and lease receivables. Under IFRS 9, credit losses are recognised earlier than 
under IAS 39 (see note 2.5.3).

Transition
Changes in accounting policies resulting from the adoption of IFRS 9 have been applied retrospectively, except as described 
below.

–  The comparative period has been restated. As permitted under IFRS 17, the Group has elected to apply classification 
overlay in the comparative period presented. The classification overlay has been applied to all financial assets that had 
been derecognised before 1 January 2023 based on how those assets are expected to be classified on initial adoption 
of IFRS 9. In applying the classification overlay to financial assets derecognised during the comparative period, the 
Group has applied the impairment requirements of IFRS 9.

–  The following assessments have been made on the basis of the facts and circumstances that existed at 1 January 2023.

–  The determination of the business model within which a financial asset is held.

–  The  designation  and  revocation  of  previous  designations  of  certain  financial  assets  and  financial  liabilities  as 

measured at fair value through profit or loss.

– 

If an investment in a debt security had low credit risk at 1 January 2023, then the Group determined that the credit risk 
on the asset had not increased significantly since initial recognition.

As permitted by IFRS 7, the Group has not disclosed information about the line item amounts that are reported in accordance 
with the classification and measurement (including impairment) requirements of IFRS 9 for 2022 and those that would 
have been reported in accordance with the classification and measurement requirements of IAS 39 for 2023.

316

AIA GROUP LIMITEDFINANCIAL STATEMENTS43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 9 Financial Instruments (continued)
Effect of initial adoption
Classification of financial assets and financial liabilities
The following table shows the original measurement category and carrying amount under IAS 39 and the new measurement 
category and carrying amount under IFRS 9 for each class of the Group’s financial assets and financial liabilities.

US$m

Financial assets

Debt securities

Debt securities

Debt securities

Debt securities

Debt securities

Debt securities

Debt securities

Loans and deposits

Loans and deposits

Equity shares

Original classification
under IAS 39

New classification
under IFRS 9

Original carrying 
amount under 
IAS 39 as at
31 December
2022

New carrying 
amount under 
IFRS 9 as at
1 January
2023

FVTPL

FVTPL (mandatory)

Available for sale

FVTPL (mandatory)

FVTPL

FVTPL (designated)

Available for sale

FVTPL (designated)

FVTPL

Available for sale

Available for sale

Loans and receivables

FVOCI

FVOCI

Amortised cost

Amortised cost

Loans and receivables

FVTPL (designated)

6,802

680

28,634

42,211

1,226

84,871

1,519

4,582

250

6,802

680

28,634

42,211

1,226

84,871

1,787

4,566

279

FVTPL

FVTPL (mandatory)

25,691

25,691

FVTPL (mandatory)

38,577

38,577

Interests in investment funds and 
  exchangeable loan notes

Derivative assets

FVTPL

FVTPL

Accrued investment income

Loans and receivables

Receivables

Loans and receivables

FVTPL (mandatory)

Amortised cost

Amortised cost

Cash and cash equivalents

Loans and receivables

FVTPL (mandatory)

Cash and cash equivalents

Loans and receivables

Amortised cost

Total financial assets

Financial liabilities

Investment contract liabilities(1)

FVTPL

FVTPL (designated)

Investment contract liabilities(1)

Not applicable

FVTPL (designated)

Investment contract liabilities(1)

Borrowings

Obligations under repurchase 
  agreements

Derivative liabilities

Trade and other payables

Trade and other payables

Third-party interests in consolidated 

investment funds

Total financial liabilities

Amortised cost

Amortised cost

Amortised cost

Amortised cost

Amortised cost

Amortised cost

FVTPL

FVTPL (mandatory)

Amortised cost

Not applicable

Amortised cost

Amortised cost

FVTPL

FVTPL (designated)

630

1,752

1,743

2,248

6,721

630

1,752

1,718

2,248

6,721

248,137

248,393

9,441

–

530

9,441

2,015

530

11,206

11,206

1,748

8,739

2,913

–

865

35,442

1,748

8,739

2,913

137

865

37,594

Note:
(1)  For the purpose of consistency in preparation of the investment contract liabilities to the statement of financial position, the balance includes 

US$230m of deferred fee income that are not carried at FVTPL.

317

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 9 Financial Instruments (continued)
Effect of initial adoption (continued)
Classification of financial assets and financial liabilities (continued)
The Group’s accounting policies on the classification of financial instruments under IFRS 9 are set out in note 2.5. The 
application of these policies resulted in the reclassifications set out in the table above and explained below.

a.  Under IAS 39, certain debt securities were designated as at fair value through profit or loss because the Group managed 
them  on  a  fair  value  basis  or  such  designation  eliminates  or  significantly  reduces  a  measurement  or  recognition 
inconsistency. Under IFRS 9, these assets are mandatorily measured at fair value through profit or loss because they 
are neither held to collect contractual cash flows nor held both to collect contractual cash flows and to sell financial 
assets or their contractual cash flows do not represent solely payments of principal and interest on the principal amount 
outstanding.

b.  Under IAS 39, certain debt securities that were classified as available for sale financial assets; under IFRS 9, a portion 
of these assets are mandatorily measured at fair value through profit or loss either because their contractual cash flows 
do not represent solely payments of principal and interest on the principal amount outstanding or they are neither held 
to collect contractual cash flows nor held both to collect contractual cash flows and to sell financial assets. Some of 
these  debt  securities  are  designated  as  at  fair  value  through  profit  or  loss  to  eliminate  or  significantly  reduce  a 
measurement or recognition inconsistency that would otherwise arise, while others are classified as fair value through 
other comprehensive income based on the criteria in IFRS 9.

c.  There are some debt securities being designated as at fair value through profit or loss under IAS 39. The Group has 
revoked the designation to measure them at fair value through profit or loss upon the adoption of IFRS 9 because there 
is no longer a significant accounting mismatch arising from the securities as a result of adoption of IFRS 17. These 
assets are classified as fair value through other comprehensive income based on the criteria in IFRS 9.

d.  Certain debt securities that were classified as available for sale under IAS 39 are held within a business model whose 
objective is to hold assets to collect the contractual cash flows and they have contractual cash flows that are solely 
payments  of  principal  and  interest  on  the  principal  amount  outstanding.  Therefore,  these  assets  are  measured  at 
amortised cost under IFRS 9.

e.  Under IAS 39, equity shares, interests in investment funds and exchangeable loan notes were designated as at fair 
value through profit or loss because they are managed on a fair value basis. Under IFRS 9, these assets are mandatorily 
measured at fair value through profit or loss because they do not give rise to cash flows that are solely payments of 
principal and interest on the principal amount outstanding and the Group has not elected to measure them at fair value 
through other comprehensive income.

f.  Certain cash equivalents that were classified as loans and receivables under IAS 39 are mandatorily measured at fair 
value  through  profit  or  loss  under  IFRS  9  because  the  contractual  cash  flows  do  not  represent  solely  payments  of 
principal and interest on the principal amount outstanding.

g.  Certain financial assets and liabilities recognised upon the adoption of IFRS 9 are designated at FVTPL because such 

designation eliminates or significantly reduces measurement inconsistency.

318

AIA GROUP LIMITEDFINANCIAL STATEMENTS43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 9 Financial Instruments (continued)
Effect of initial adoption (continued)
Classification of financial assets and financial liabilities (continued)
There  are  no  changes  in  carrying  amounts  of  equity  shares,  interests  in  investment  funds,  exchangeable  loan  notes, 
derivative assets and financial liabilities except for investment contract liabilities at fair value through profit or loss and 
payables under IAS 39 to the carrying amounts under IFRS 9. The following table reconciles the carrying amounts of other 
financial assets, investment contract liabilities at fair value through profit or loss and payables that there are reclassifications 
and/or remeasurement on transition to IFRS 9 on 1 January 2023.

US$m

Financial assets

Financial assets measured at fair value through
  profit or loss

Debt securities

  Brought forward

  Reclassified from available for sale

  Reclassified to fair value through other comprehensive 

income

  Carried forward

Loans and deposits

  Brought forward

  Reclassified from amortised cost

  Remeasurement

  Carried forward

Cash and cash equivalents

  Brought forward

  Reclassified from amortised cost

  Carried forward

Total financial assets measured at fair value through 
  profit or loss

Debt securities measured at fair value through
  other comprehensive income

Debt securities

  Reclassified from fair value through profit or loss

  Reclassified from available for sale

  Carried forward

Total debt securities measured at fair value through 
  other comprehensive income

Available for sale debt securities

  Brought forward

  Reclassified to fair value through 
  other comprehensive income

  Reclassified to fair value through profit or loss

  Reclassified to amortised cost

31 December
2022
IAS 39

Reclassification

Remeasurement

1 January
2023
IFRS 9

36,662

–

–

–

–

–

–

–

–

–

–

–

42,891

(1,226)

–

–

250

–

–

–

2,248

–

–

–

–

–

–

–

29

–

–

–

–

–

–

–

78,327

–

–

–

279

–

–

2,248

36,662

44,163

29

80,854

–

–

–

–

1,226

84,871

–

86,097

129,281

–

–

–

–

(84,871)

(42,891)

(1,519)

–

–

–

–

–

–

–

–

–

–

–

86,097

86,097

–

–

–

–

–

319

Total available for sale debt securities

129,281

(129,281)

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
 
43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 9 Financial Instruments (continued)
Effect of initial adoption (continued)
Classification of financial assets and financial liabilities (continued)

31 December
 2022
IAS 39

Reclassification

Remeasurement

1 January
 2023
IFRS 9

–

–

1,787

–

–

–

4,566

–

1,752

–

–

1,718

–

–

6,721

16,544

–

268

–

–

–

(16)

–

–

–

–

(25)

–

–

–

–

227

–

2,015

–

–

–

11,456

2,015

11,456

–

137

–

137

–

–

3,050

3,050

–

–

–

4,832

–

–

–

1,752

–

1,743

–

–

8,969

–

–

17,296

9,441

–

–

9,441

2,913

–

–

2,913

1,519

–

–

–

(250)

–

–

–

–

–

–

–

–

(2,248)

–

(979)

–

–

–

–

–

–

–

–

US$m

Financial assets measured at amortised cost

Debt securities

  Reclassified from available for sale

  Remeasurement

  Carried forward

Loans and deposits

  Brought forward: Loans and receivables

  Reclassified to fair value through profit or loss

  Remeasurement

  Carried forward

Accrued investment income

  Brought forward: Loans and receivables

  Carried forward

Receivables

  Brought forward: Loans and receivables

  Remeasurement

  Carried forward

Cash and cash equivalents

  Brought forward: Loans and receivables

  Reclassified to fair value through profit or loss

  Carried forward

Total financial assets measured at amortised cost

Financial liabilities

Investment contract liabilities measured at 

fair value through profit or loss

Investment contract liabilities

  Brought forward

  Recognised on transition to IFRS 17

  Carried forward

Total investment contract liabilities measured at 

fair value through profit or loss

Trade and other payables measured at amortised cost

Trade and other payables

  Brought forward

  Recognised on transition to IFRS 17

  Carried forward

Total trade and other payables measured at 
  amortised cost

320

AIA GROUP LIMITEDFINANCIAL STATEMENTS 
 
43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
IFRS 9 Financial Instruments (continued)
Effect of initial adoption (continued)
Classification of financial assets and financial liabilities (continued)
The following table summarises the effects of the reclassification of (i) debt securities measured at fair value through 
profit or loss to fair value through other comprehensive income category and (ii) debt securities reclassified to amortised 
cost category as a result of the transition to IFRS 9.

Reclassification from FVTPL to FVOCI
US$m

Fair value at 31 December

Fair value losses that would have been recognised in the profit or loss during the year 

if the financial asset had not been reclassified

Effective interest rate determined on 1 January

Interest revenue recognised

Reclassifications to amortised cost
US$m

From available for sale

Fair value at 31 December

Fair value losses that would have been recognised in the profit or loss during the year

if the financial asset had not been reclassified

Fair value gains that would have been recognised in the other comprehensive income during the year 

if the financial asset had not been reclassified

2023

1,002

(8)

3.8%

49

2023

1,443

(2)

17

Impairment of financial assets
The following table reconciles the closing impairment allowance in accordance with IAS 39 as at 31 December 2022 with 
the opening loss allowance determined in accordance with IFRS 9 as at 1 January 2023.

US$m

Debt securities at FVOCI under IFRS 9:

from available for sale under IAS 39

Financial assets at amortised cost under IFRS 9:

from loans and receivables under IAS 39

from available for sale under IAS 39

31 December
2022
IAS 39

Reclassification

Remeasurement

78

11

–

89

–

–

–

–

222

41

6

269

1 January 
2023
IFRS 9

300

52

6

358

321

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
 
 
 
 
43. EFFECTS OF ADOPTION OF IFRS 9, IFRS 17 AND AMENDMENT TO IAS 16 (continued)
Amendment to IAS 16 Property, Plant and Equipment
At the same time as IFRS 17 was issued, an amendment was made to IAS 16 to allow for measuring own used properties 
using the fair value model. On adoption of IFRS 17, the Group applied this election and changed its accounting policy for 
measuring its own used properties that are solely held as underlying items of insurance contracts with direct participation 
features  from  revaluation  model  to  fair  value  model  to  reduce  accounting  mismatches  with  that  for  the  corresponding 
insurance contracts. As a result of this change, which was adopted on a retrospective basis, revaluation gains on property 
held  for  own  use  that  have  been  accumulated  in  other  comprehensive  income  of  US$221m  at  1  January  2022  was 
reclassified from property revaluation reserve to retained earnings. For the year ended 31 December 2023, net fair value 
losses of property held for own use measured at fair value model of US$50m (2022: net fair value losses of property held 
for own use measured at fair value model of US$6m) was included in other investment return in the consolidated income 
statement.

Impact on earnings per share
Upon the initial adoption of IFRS 9 and IFRS 17, together with the amendment to IAS 16, the impact to basic and diluted 
earnings per share is as follows.

US cents

Net profit per share

Basic

Diluted

Operating profit after tax per share

Basic

Diluted

Year ended
31 December
2022
(As previously 
reported)

Impact of
changes in
accounting 
policies

Year ended
31 December
2022
(restated)

2.36

2.36

53.40

53.36

25.56

25.54

0.43

0.43

27.92

27.90

53.83

53.79

322

AIA GROUP LIMITEDFINANCIAL STATEMENTS44. STATEMENT OF FINANCIAL POSITION OF THE COMPANY

US$m

Assets

Investment in subsidiaries at cost(2)

Financial investments:

  At fair value through other comprehensive income

  Debt securities(3)

  At fair value through profit or loss

Interests in investment funds(2)

  Derivative financial instruments

Loans to/amounts due from subsidiaries

Other assets

Promissory notes from subsidiaries(4)

Cash and cash equivalents

Total assets

Liabilities

Borrowings

Derivative financial instruments

Other liabilities

Total liabilities

Equity

Share capital

Employee share-based trusts

Other reserves

Retained earnings

Amounts reflected in other comprehensive income

Total equity

Total liabilities and equity

As at
31 December
2023

As at
31 December
2022

22,506

21,580

3,970

7,151

502

57

4,529

895

126

–

3,668

31,724

2,156

1

9,308

886

40

63

1,298

33,175

12,257

11,799

42

261

1

109

12,560

11,909

14,176

14,171

(367)

390

4,853

112

19,164

31,724

(290)

351

6,990

44

21,266

33,175

Notes:
(1)  The financial information of the Company should be read in conjunction with the consolidated financial statements of the Group.
(2)  The Company’s interests in investment funds such as mutual funds and unit trusts, including funds controlled by the Group, are measured at fair 
value through profit or loss. Interests in other entities controlled by the Group are measured at cost, unless impaired, and presented as investment 
in subsidiaries at cost. Interests in investment funds include US$494m (2022: US$833m) comprising the combined value of debt securities held 
by an investment fund controlled by the Group and interests in an external fixed income fund. Fixed income fund refers to the investment fund 
solely investing in fixed income instruments and cash equivalents, where investors of the fund own a pro-rata share of economic interests of the 
fund according to the number of shares or units they own of the fund. Investment fund may use derivatives for hedging purpose.

(3)  Includes United States Treasury securities of US$2,112m (2022: US$4,914m) and China Government bonds of US$1,858m (2022: US$2,237m) 

as at 31 December 2023.

(4)  The promissory notes from subsidiaries are repayable on demand.

Approved and authorised for issue by the Board of Directors on 14 March 2024.

Lee Yuan Siong

Director

Edmund Sze-Wing Tse

Director

323

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS AND MATERIAL ACCOUNTING POLICY INFORMATION 
 
 
 
45. STATEMENT OF CHANGES IN EQUITY OF THE COMPANY

US$m

Share capital

Employee 
share-based 
trusts

Other
reserves

Retained
earnings

Amounts 
reflected in other 
comprehensive 
income

Total
equity

Balance at 1 January 2023

14,171

(290)

351

Net profit

Fair value gains on debt securities at fair 
value through other comprehensive 
income

Fair value gains on debt securities at fair 
value through other comprehensive 
income transferred to profit or loss on 
disposal

Dividends

Share buy-back

Shares issued under share option scheme  

and agency share purchase plan

Share-based compensation

Purchase of shares held by employee 

share-based trusts

Transfer of vested shares from employee 

share-based trusts

–

–

–

–

–

5

–

–

–

Balance at 31 December 2023

14,176

–

–

–

–

–

–

–

(115)

38

(367)

–

–

–

–

–

–

77

–

(38)

390

6,990

3,793

44

–

21,266

3,793

–

–

(2,293)

(3,637)

–

–

–

–

132

132

(64)

–

–

–

–

–

–

(64)

(2,293)

(3,637)

5

77

(115)

–

4,853

112

19,164

US$m

Share capital

Employee 
share-based 
trusts

Other
reserves

Retained
earnings

Amounts 
reflected in other 
comprehensive 
income

9,519

3,300

125

–

Total
equity

23,888

3,300

–

–

(2,259)

(3,570)

–

–

–

–

(222)

(222)

141

–

–

–

–

–

–

141

(2,259)

(3,570)

11

80

(103)

–

6,990

44

21,266

Balance at 1 January 2022

14,160

(225)

309

Net profit

Fair value losses on debt securities at fair 
value through other comprehensive 
income

Fair value losses on debt securities at fair 
value through other comprehensive 
income transferred to profit or loss on 
disposal

Dividends

Share buy-back

Shares issued under share option scheme 

and agency share purchase plan

Share-based compensation

Purchase of shares held by employee 

share-based trusts

Transfer of vested shares from employee 

share-based trusts

–

–

–

–

–

11

–

–

–

Balance at 31 December 2022

14,171

–

–

–

–

–

–

–

(103)

38

(290)

–

–

–

–

–

–

80

–

(38)

351

324

AIA GROUP LIMITEDFINANCIAL STATEMENTSINDEPENDENT  AUDITOR’S  REPORT  ON  THE  SUPPLEMENTARY  EMBEDDED  VALUE 
INFORMATION AS AT AND FOR THE YEAR ENDED 31 DECEMBER 2023
TO THE BOARD OF DIRECTORS OF AIA GROUP LIMITED
(incorporated in Hong Kong with limited liability)

Opinion
What we have audited
The  Supplementary  Embedded  Value  Information  (the  “EV  Information”)  of  AIA  Group  Limited 
(the  “Company”)  and  its  subsidiaries  (the  “Group”),  which  is  set  out  on  pages  329  to  355, 
comprises:

• 

• 

the consolidated EV results as at and for the year ended 31 December 2023;

the sensitivity analysis as at and for the year then ended; and

•  a summary of significant methodology and assumptions and other explanatory notes.

Our opinion
In our opinion, the EV Information of the Group as at and for the year ended 31 December 2023 is 
prepared,  in  all  material  respects,  in  accordance  with  the  EV  basis  of  preparation  set  out  in 
Sections 4 and 5 of the EV Information.

Basis for Opinion
We conducted our audit in accordance with Hong Kong Standards on Auditing (“HKSAs”) issued 
by the Hong Kong Institute of Certified Public Accountants (“HKICPA”). Our responsibilities under 
those  standards  are  further  described  in  the  Auditor’s  Responsibilities  for  the  Audit  of  the  EV 
Information section of our report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a 
basis for our opinion.

Independence
We are independent of the Group in accordance with the HKICPA’s Code of Ethics for Professional 
Accountants (“the Code”), and we have fulfilled our other ethical responsibilities in accordance 
with the Code.

Emphasis of Matter – Basis of Preparation
We  draw  attention  to  Sections  4  and  5  of  the  EV  Information,  which  describe  the  EV  basis  of 
preparation. As a result, the EV Information may not be suitable for another purpose. Our opinion 
is not modified in respect of this matter.

325

ANNUAL REPORT 2023INDEPENDENT AUDITOR’S REPORT ON THE SUPPLEMENTARY EMBEDDED VALUE INFORMATIONFINANCIAL STATEMENTSOVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONOther Matter
The Group has prepared a separate set of consolidated financial statements for the year ended 31 
December  2023  in  accordance  with  Hong  Kong  Financial  Reporting  Standards  issued  by  the 
HKICPA and IFRS Accounting Standards issued by the International Accounting Standards Board, 
on  which  we  issued  a  separate  auditor’s  report  to  the  shareholders  of  the  Company  dated  14 
March 2024.

Other Information
The Directors of the Company are responsible for the other information. The other information 
comprises all of the information included in the annual report other than the EV Information and 
our auditor’s report thereon.

Our opinion on the EV Information does not cover the other information and we do not express any 
form of assurance conclusion thereon.

In  connection  with  our  audit  of  the  EV  Information,  our  responsibility  is  to  read  the  other 
information and, in doing so, consider whether the other information is materially inconsistent 
with  the  EV  Information  or  our  knowledge  obtained  in  the  audit,  or  otherwise  appears  to  be 
materially misstated.

If, based on the work we have performed, we conclude that there is a material misstatement of 
this other information, we are required to report that fact. We have nothing to report in this regard.

326

AIA GROUP LIMITEDFINANCIAL STATEMENTSResponsibilities of Directors and Those Charged with Governance for the EV Information
The  Directors  of  the  Company  are  responsible  for  the  preparation  of  the  EV  Information  in 
accordance with the EV basis of preparation set out in Sections 4 and 5 of the EV Information and 
for such internal control as the Directors determine is necessary to enable the preparation of the 
EV Information that is free from material misstatement, whether due to fraud or error.

In preparing the EV Information, the Directors are responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using 
the going concern basis of accounting unless the Directors either intend to liquidate the Group or 
to cease operations, or have no realistic alternative but to do so.

Those  charged  with  governance  are  responsible  for  overseeing  the  Group’s  EV  Information 
reporting process.

Auditor’s Responsibilities for the Audit of the EV Information
Our objectives are to obtain reasonable assurance about whether the EV Information as a whole 
is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report 
that includes our opinion. We report our opinion solely to you, as a body, and for no other purpose. 
We do not assume responsibility towards or accept liability to any other person for the contents 
of this report. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with HKSAs will always detect a material misstatement when it 
exists. Misstatements can arise from fraud or error and are considered material if, individually or 
in the aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of this EV Information.

As part of an audit in accordance with HKSAs, we exercise professional judgement and maintain 
professional scepticism throughout the audit. We also:

• 

Identify and assess the risks of material misstatement of the EV Information, whether due to 
fraud or error, design and perform audit procedures responsive to those risks, and obtain audit 
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not 
detecting a material misstatement resulting from fraud is higher than for one resulting from 
error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the 
override of internal control.

•  Obtain  an  understanding  of  internal  control  relevant  to  the  audit  in  order  to  design  audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an 
opinion on the effectiveness of the Group’s internal control.

327

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINDEPENDENT AUDITOR’S REPORT ON THE SUPPLEMENTARY EMBEDDED VALUE INFORMATIONAuditor’s Responsibilities for the Audit of the EV Information (continued)
•  Evaluate the appropriateness of the EV basis of preparation used and the reasonableness of 

accounting estimates and related disclosures made by the Directors.

•  Conclude on the appropriateness of the Directors’ use of the going concern basis of accounting 
and, based on the audit evidence obtained, whether a material uncertainty exists related to 
events or conditions that may cast significant doubt on the Group’s ability to continue as a 
going  concern.  If  we  conclude  that  a  material  uncertainty  exists,  we  are  required  to  draw 
attention  in  our  auditor’s  report  to  the  related  disclosures  in  the  EV  Information  or,  if  such 
disclosures  are  inadequate,  to  modify  our  opinion.  Our  conclusions  are  based  on  the  audit 
evidence obtained up to the date of our auditor’s report. However, future events or conditions 
may cause the Group to cease to continue as a going concern.

•  Obtain sufficient appropriate audit evidence regarding the EV Information of the entities or 
business  activities  within  the  Group  to  express  an  opinion  on  the  EV  Information.  We  are 
responsible  for  the  direction,  supervision  and  performance  of  the  group  audit.  We  remain 
solely responsible for our audit opinion.

We  communicate  with  those  charged  with  governance  regarding,  among  other  matters,  the 
planned  scope  and  timing  of  the  audit  and  significant  audit  findings,  including  any  significant 
deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with 
relevant  ethical  requirements  regarding  independence,  and  to  communicate  with  them  all 
relationships and other matters that may reasonably be thought to bear on our independence, and 
where applicable, actions taken to eliminate threats or safeguards applied.

The engagement partner on the audit resulting in this independent auditor’s report is Ling Tung 
Man, Tom.

PricewaterhouseCoopers

Certified Public Accountants

Hong Kong
14 March 2024

328

AIA GROUP LIMITEDFINANCIAL STATEMENTSCAUTIONARY STATEMENTS CONCERNING SUPPLEMENTARY EMBEDDED VALUE INFORMATION
This report includes non-IFRS results and should not be viewed as a substitute for IFRS results.

The results shown in this report are not intended to represent an opinion of market value and should not be interpreted in 
that manner. This report does not purport to encompass all of the many factors that may bear upon a market value.

The results shown in this report are based on a series of assumptions as to the future. It should be recognised that actual 
future results may differ from those shown, on account of the changes in the operating and economic environments and 
natural  variations  in  experience.  The  results  shown  are  presented  at  the  valuation  dates  stated  in  this  report  and  no 
warranty is given by the Group that future experience after these valuation dates will be in line with the assumptions made.

329

ANNUAL REPORT 2023SUPPLEMENTARY EMBEDDED VALUE INFORMATIONFINANCIAL STATEMENTSOVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATION1. SUMMARY
The Embedded Value (EV) is a measure of the value of shareholders’ interests in the earnings distributable from assets 
allocated  to  the  in-force  business  after  allowance  for  the  aggregate  risks  in  that  business.  AIA  Group  Limited  (the 
“Company”), together with its subsidiaries (collectively the “Group”) use a traditional deterministic discounted cash flow 
methodology for determining its EV and value of new business (VONB) for all entities other than Tata AIA Life Insurance 
Company Limited (Tata AIA Life). This methodology makes an implicit overall level of allowance for risk including the cost 
of  investment  return  guarantees  and  policyholder  options,  asset-liability  mismatch  risk,  credit  risk,  the  risk  that  actual 
experience in future years differs from that assumed, and the economic cost of capital, through the use of a risk discount 
rate.  For Tata AIA  Life,  the  Group  uses  the  Indian  Embedded  Value  (IEV)  methodology  as  defined  in Actuarial  Practice 
Standard 10 issued by the Institute of Actuaries of India, consistent with local practice in India.

The equity attributable to shareholders of the Company on the embedded value basis (EV Equity) is the total of EV, goodwill 
and other intangible assets attributable to shareholders of the Company, after allowing for taxes. More details on the EV 
results, methodology and assumptions are covered in later sections of this report.

Following the announcement of the share buy-back programme reported in the Company’s Annual Report 2021, the Group 
has commenced the repurchase of shares over a three-year period starting from March 2022. The effects of this programme 
on the Group’s EV results are shown in Sections 2.6 and 2.7 of this report.

Effective from 1 January 2023, the Financial Supervisory Service (FSS) has announced a new capital adequacy framework 
(Korean Insurance Capital Standard (K-ICS)) for Korean insurers. Further the Korean local statutory basis, referred to as 
the Statutory Accounting Principles (SAP), has also been changed to align to IFRS 17. The effects of these changes have 
been reflected in the Group’s EV and VONB results with effect from 1 January 2023.

Unless otherwise stated, the growth rates provided in the commentaries are shown on a constant exchange rate (CER) 
basis, and the per-share information provided in the tables are based on the basic number of ordinary shares outstanding 
as at the specified point in time, as disclosed in the consolidated financial statements.

330

AIA GROUP LIMITEDFINANCIAL STATEMENTS1. SUMMARY (continued)
Summary of Key Metrics(1) (US$ millions)

EV Equity

EV Equity per share (US$)

EV

EV per share (US$)

Free surplus

Adjusted net worth (ANW)

Value of in-force business (VIF)

VONB

Annualised new premiums (ANP)

VONB margin

EV operating profit

Operating return on EV (Operating ROEV)

Underlying free surplus generation (UFSG)

As at
31 December
2023

As at
31 December
2022

Change
CER

Change
AER

70,153

6.17

67,447

5.94

16,329

32,009

35,438

71,202

6.07

68,865

5.87

17,850

33,751

35,114

Year ended
31 December
2023

Year ended
31 December
2022

4,034

7,650

52.6%

8,890

12.9%

6,041

3,092

5,407

57.0%

6,845

9.4%

6,039

(1)%

2%

(2)%

2%

(8)%

(5)%

1%

YoY
CER

33%

45%

(1)%

2%

(2)%

1%

(9)%

(5)%

1%

YoY
AER

30%

41%

(4.5) pps

(4.4) pps

33%

3.4 pps

2%

30%

3.5 pps

–

Note:
(1)  The results are after adjustment to reflect the consolidated reserving and capital requirements and the present value of future after-tax unallocated 

Group Office expenses.

331

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION2. EMBEDDED VALUE RESULTS
2.1 Embedded Value by Business Unit
The  EV  as  at  31  December  2023  is  presented  consistently  with  the  segment  information  in  the  consolidated  financial 
statements.

Summary of EV by Business Unit (US$ millions)

Business Unit

AIA China

AIA Hong Kong

AIA Thailand

AIA Singapore

AIA Malaysia

Other Markets(2)

Group Corporate Centre

Subtotal

Adjustment to reflect consolidated 

reserving and capital requirements(3)

After-tax value of unallocated Group 

Office expenses

Total EV (before non-controlling interests)

Non-controlling interests

Total EV

Goodwill and other intangible assets(4)

Total EV Equity

As at 31 December 2023

ANW(1)

VIF before
CoC

5,439

12,523

4,508

2,899

1,169

5,935

4,274

8,227

15,098

4,971

5,126

2,270

4,056

–

CoC

140

1,315

862

652

207

1,459

–

VIF after
CoC

8,087

13,783

4,109

4,474

2,063

2,597

–

EV

13,526

26,306

8,617

7,373

3,232

8,532

4,274

36,747

39,748

4,635

35,113

71,860

(4,368)

2,816

597

2,219

(2,149)

–

32,379

(370)

32,009

(1,625)

40,939

(298)

40,641

–

5,232

(29)

5,203

(1,625)

35,707

(269)

35,438

(1,625)

68,086

(639)

67,447

2,706

70,153

332

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. EMBEDDED VALUE RESULTS (continued)
2.1 Embedded Value by Business Unit (continued)

Business Unit

AIA China

AIA Hong Kong

AIA Thailand

AIA Singapore

AIA Malaysia

Other Markets

Group Corporate Centre

Subtotal

Adjustment to reflect consolidated 

reserving and capital requirements(3)

After-tax value of unallocated Group 

Office expenses

Total EV (before non-controlling interests)

Non-controlling interests

Total EV

Goodwill and other intangible assets(4)

Total EV Equity

As at 31 December 2022

ANW(1)

VIF before
CoC

4,485

12,659

4,804

2,842

1,184

3,564

7,324

8,664

13,913

4,528

4,942

2,338

5,381

–

CoC

60

984

853

575

211

1,228

–

VIF after
CoC

8,604

12,929

3,675

4,367

2,127

4,153

–

EV

13,089

25,588

8,479

7,209

3,311

7,717

7,324

36,862

39,766

3,911

35,855

72,717

(2,758)

1,480

446

1,034

(1,724)

–

34,104

(353)

33,751

(1,603)

39,643

(182)

39,461

–

4,357

(10)

4,347

(1,603)

35,286

(172)

35,114

(1,603)

69,390

(525)

68,865

2,337

71,202

Notes:
(1)  ANW by Business Unit is after net capital flows between Business Units and Group Corporate Centre.
(2)  Includes the effects of the change in solvency regime in South Korea (K-ICS and SAP) effective from 1 January 2023.
(3)  Adjustment reflects the consolidated reserving and capital requirements as described in Section 4.4 of this report.
(4)  Consistent with the consolidated financial statements, shown net of tax, amounts attributable to participating funds and non-controlling interests.

333

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION2. EMBEDDED VALUE RESULTS (continued)
2.2 Reconciliation of ANW from IFRS Equity
Derivation of the Consolidated ANW from IFRS Equity (US$ millions)(1)

Shareholders’ allocated equity

Fair value reserve

Insurance finance reserve

IFRS equity attributable to shareholders of the Company

Elimination of deferred acquisition and origination costs assets

Difference between policy liabilities calculated and reported under IFRS® 

Accounting Standards and local statutory policy liabilities(2)

Difference between net policy liabilities calculated and reported under IFRS 

Accounting Standards and local statutory policy liabilities

Mark-to-market adjustment for property, mortgage loan and other 
investments, net of amounts attributable to participating funds

Elimination of intangible assets

Recognition of deferred tax impacts of the above adjustments

Recognition of non-controlling interests impacts of the above adjustments

ANW (Business Unit)

Adjustment to reflect consolidated reserving requirements, net of tax

ANW (Consolidated)

As at
31 December
2023

As at
31 December
2022

44,754

516

(4,159)

41,111

–

(2,149)

(2,149)

(63)

(3,615)

980

113

36,377

(4,368)

32,009

44,805

(6,709)

–

38,096

(30,046)

28,831

(1,215)

112

(3,277)

2,692

101

36,509

(2,758)

33,751

Notes:
(1)  The amounts as at 31 December 2023 presented in this section are after the adoption of IFRS 9 and IFRS 17. The amounts as at 31 December 2022 
presented are under IFRS 4 and IAS 39, and these are in line with the consolidated financial statements in the Company’s Annual Report 2022.

(2)  Includes the effects of the change in solvency regime in South Korea (K-ICS and SAP) effective from 1 January 2023.

2.3 Reconciliation of Free Surplus from ANW
Derivation of Free Surplus from ANW (US$ millions)

As at 31 December 2023

As at 31 December 2022

Business Unit

Consolidated

Business Unit

Consolidated

ANW

36,377

32,009

36,509

33,751

Adjustment for certain assets not eligible for regulatory 

capital purposes

Less: Required capital

Free surplus(1)

(503)

12,565

23,309

(503)

15,177

16,329

(1,482)

11,672

23,355

(1,482)

14,419

17,850

Note:
(1)  The free surplus is defined as the ANW in excess of the required capital adjusted for certain assets that are not eligible for regulatory capital 

purposes. The free surplus on consolidated basis is further adjusted for the consolidated reserving and capital requirements.

334

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. EMBEDDED VALUE RESULTS (continued)
2.4 Earnings Profile
The tables below show how the after-tax distributable earnings from the assets backing the statutory reserves and required 
capital of the in-force business of the Group are projected to emerge over future years. The projected values reflect the 
consolidated reserving and capital requirements.

Profile of Projected After-Tax Distributable Earnings for the Group’s In-force Business (US$ millions)

Expected period of emergence

1 – 5 years

6 – 10 years

11 – 15 years

16 – 20 years

21 years and thereafter

Total

Expected period of emergence

1 – 5 years

6 – 10 years

11 – 15 years

16 – 20 years

21 years and thereafter

Total

As at 31 December 2023

Undiscounted

Discounted

20,876

22,070

21,897

19,922

204,392

289,157

17,032

12,103

8,081

4,963

8,436

50,615

As at 31 December 2022

Undiscounted

Discounted

22,629

20,362

19,432

16,887

184,885

264,195

18,674

11,249

7,269

4,277

8,064

49,533

The profile of distributable earnings is shown on an undiscounted and discounted basis. The discounted value of after-tax 
distributable earnings of US$50,615 million (2022: US$49,533 million) plus the free surplus of US$16,329 million (2022: 
US$17,850 million) and the non-eligible assets excluded in the free surplus calculation of US$503 million (2022: US$1,482 
million) as shown in Section 2.3 of this report is equal to the EV of US$67,447 million (2022: US$68,865 million) shown in 
Section 2.1 of this report.

335

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION2. EMBEDDED VALUE RESULTS (continued)
2.5 Value of New Business
The VONB for the Group for the year ended 31 December 2023 is summarised in the table below. The VONB is defined as 
the present value, at the point of sale, of the projected after-tax statutory profits less the cost of required capital. Results 
are presented consistently with the segment information in the consolidated financial statements. Section 4.1 of this report 
contains a list of the entities included in this report and the mapping of these entities to Business Units for the purpose of 
this report.

The Group VONB for the year ended 31 December 2023 was US$4,034 million, an increase of US$942 million, or 33 per 
cent, from US$3,092 million for the year ended 31 December 2022.

Summary of VONB by Business Unit (US$ millions)

Business Unit

AIA China

AIA Hong Kong

AIA Thailand

AIA Singapore

AIA Malaysia

Other Markets(1)

Total before unallocated Group Office 

expenses and non-controlling interests 
(Business Unit)

Adjustment to reflect consolidated reserving 

and capital requirements

Total before unallocated Group Office 

expenses and non-controlling interests 
(Consolidated)

After-tax value of unallocated Group Office 

Year ended 31 December 2023

Year ended 31 December 2022

VONB 
before 
CoC

1,174

1,498

751

413

336

547

VONB 
after 
CoC

1,037

1,430

713

394

319

406

VONB 
before 
CoC

977

849

627

364

327

530

CoC

137

68

38

19

17

141

VONB 
after 
CoC

916

787

585

349

308

420

CoC

61

62

42

15

19

110

4,719

420

4,299

3,674

309

3,365

(43)

–

(43)

(46)

6

(52)

4,676

420

4,256

3,628

315

3,313

expenses

(187)

–

(187)

(192)

–

(192)

Total before non-controlling interests 

(Consolidated)

Non-controlling interests

Total

4,489

(39)

4,450

420

(4)

416

4,069

(35)

4,034

3,436

(30)

3,406

315

(1)

314

3,121

(29)

3,092

Note:
(1)  The VONB for the year ended 31 December 2023 has reflected the effects of the change in solvency regime in South Korea (K-ICS and SAP) 

effective from 1 January 2023.

336

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. EMBEDDED VALUE RESULTS (continued)
2.5 Value of New Business (continued)
The  table  below  shows  the  breakdown  of  the  VONB, ANP,  VONB  margin,  and  present  value  of  new  business  premium 
(PVNBP) margin for the Group, by quarter, for business written in the year ended 31 December 2023.

The  VONB  margin  and  PVNBP  margin  are  defined  as  VONB,  gross  of  non-controlling  interests  and  excluding  pension 
business, expressed as a percentage of ANP and PVNBP, respectively. The VONB used in the margin calculation is gross of 
non-controlling interests and excludes pension business to be consistent with the definition of ANP and PVNBP.

The Group VONB margin for the year ended 31 December 2023 was 52.6 per cent compared with 57.0 per cent for the year 
ended 31 December 2022. The Group PVNBP margin for the year ended 31 December 2023 was 10 per cent compared 
with 10 per cent for the year ended 31 December 2022.

Breakdown of VONB, ANP, VONB Margin and PVNBP Margin (US$ millions)

VONB 
after CoC

ANP

VONB 
margin

PVNBP 
margin

Year

Values for 2023

Twelve months ended 31 December 2023

4,034

7,650

52.6%

Values for 2022

Twelve months ended 31 December 2022

3,092

5,407

57.0%

Quarter

Values for 2023

Three months ended 31 March 2023

Three months ended 30 June 2023

Three months ended 30 September 2023

Three months ended 31 December 2023

Values for 2022

Three months ended 31 March 2022

Three months ended 30 June 2022

Three months ended 30 September 2022

Three months ended 31 December 2022

1,046

983

994

1,011

853

683

741

815

1,998

1,986

1,938

1,728

1,567

1,211

1,271

1,358

52.3%

49.3%

51.2%

58.2%

54.4%

56.2%

58.1%

59.5%

10%

10%

10%

9%

10%

11%

10%

10%

10%

10%

337

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION2. EMBEDDED VALUE RESULTS (continued)
2.5 Value of New Business (continued)
The table below shows the VONB (excluding pension business), ANP, and VONB margin by Business Unit.

Summary of VONB Excluding Pension, ANP and VONB Margin by Business Unit (US$ millions)

Business Unit

AIA China

AIA Hong Kong

AIA Thailand

AIA Singapore

AIA Malaysia

Other Markets(1)

Total before unallocated Group Office 

expenses (Business Unit)

Adjustment to reflect consolidated 

reserving and capital requirements

Total before unallocated Group Office 

expenses (Consolidated)

After-tax value of unallocated Group 

Office expenses

Total

Year ended 31 December 2023

Year ended 31 December 2022

VONB 
excluding 
pension

1,037

1,384

713

394

318

404

VONB 
margin

51.3%

57.5%

93.3%

67.2%

67.3%

28.9%

VONB 
excluding 
pension

916

749

585

349

307

418

ANP

2,023

2,407

765

586

473

1,396

ANP

1,319

1,078

655

531

440

1,384

VONB 
margin

69.5%

69.5%

89.1%

65.7%

69.9%

30.2%

4,250

7,650

55.6%

3,324

5,407

61.5%

(42)

–

(52)

–

4,208

7,650

55.0%

3,272

5,407

60.5%

(187)

4,021

–

7,650

52.6%

(192)

3,080

–

5,407

57.0%

Note:
(1)  The VONB for the year ended 31 December 2023 has reflected the effects of the change in solvency regime in South Korea (K-ICS and SAP) 

effective from 1 January 2023.

338

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. EMBEDDED VALUE RESULTS (continued)
2.6 Analysis of EV Movement
Analysis of Movement in EV (US$ millions)

Year ended 31 December 2023

Year ended 31 December 2022

YoY AER

ANW

VIF

EV

ANW

VIF

EV

EV

33,751

35,114

68,865

33,302

39,685

72,987

Investment return variances

(873)

(1,917)

(2,790)

(5,893)

Opening EV Equity

Removal of goodwill and other 

intangible assets(1)

Opening EV

Effect of acquisitions

Release of resilience margins

Impact of HKRBC early adoption

(238)

–

–

–

–

–

VONB

(45)

4,079

Expected return on EV

Operating experience variances

Operating assumption changes

Finance costs

EV operating profit

5,115

97

286

(407)

5,046

112

(22)

(325)

–

3,844

(6)

506

4,673

(2,293)

(3,637)

(72)

(175)

(537)

(1,075)

315

–

–

–

9

Effect of changes in economic 

assumptions

Other non-operating variances

Total EV profit

Dividends

Share buy-back

Other capital movements

Effect of changes in exchange 

rates

Closing EV

Inclusion of goodwill and other 

intangible assets(1)

Closing EV Equity

Closing EV per share (US$)

Closing EV Equity per share 

(US$)

71,202

(2,337)

(238)

–

–

4,034

5,227

75

(39)

(407)

8,890

(200)

2,168

8,407

(159)

4,838

513

(331)

(359)

4,502

(543)

(569)

4,988

(2,293)

(3,637)

(72)

(15)

(1,530)

7,639

(2,259)

(3,570)

(12)

–

(1,283)

(6,028)

3,251

(969)

(214)

275

–

2,343

501

(285)

1,296

(3,456)

–

–

–

2,706

70,153

5.94

6.17

75,001

(5)%

(2,014)

(200)

885

2,379

3,092

3,869

299

(56)

(359)

6,845

(5,392)

(300)

(234)

4,183

(2,259)

(3,570)

2,337

71,202

5.87 

16%

(6)%

n/m(2)

n/m

n/m

30%

35%

(75)%

n/m

13%

30%

n/m

n/m

n/m

19%

2%

n/m

n/m

(2)%

16%

(1)%

1%

(12)

500%

6.07

2%

32,009

35,438

67,447

33,751

35,114

68,865

(166)

(1,149)

(1,115)

(2,264)

Notes:
(1)  Consistent with the consolidated financial statements, shown net of tax, amounts attributable to participating funds and non-controlling interests.
(2)  Not meaningful (n/m).

339

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION2. EMBEDDED VALUE RESULTS (continued)
2.6 Analysis of EV Movement (continued)
The opening EV Equity was US$71,202 million at 31 December 2022.

The opening EV was US$68,865 million at 31 December 2022 after removal of goodwill and other intangible assets of 
US$2,337 million.

EV operating profit was US$8,890 million (2022: US$6,845 million), reflecting VONB of US$4,034 million (2022: US$3,092 
million),  an  expected  return  on  EV  of  US$5,227  million  (2022:  US$3,869  million),  operating  experience  variances  and 
operating assumption changes with a net positive impact of US$36 million (2022: US$243 million), net of finance costs of 
US$407 million (2022: US$359 million).

The VONB is calculated at the point of sale for business written during the year. The expected return on EV is the expected 
change in the EV over the year plus the expected return on the VONB up to 31 December 2023. Operating experience 
variances reflect the impact on the ANW and VIF from differences between the actual experience over the year and that 
expected based on the operating assumptions.

The operating experience variances, net of tax, increased EV by US$75 million (2022: increased by US$299 million), driven 
by:

•  Expense variances of US$(31) million (2022: US$(27) million) and development costs of US$13 million (2022: US$12 

million);

•  Mortality and morbidity claims variances of US$(85) million (2022: US$115 million); and

•  Persistency and other variances of US$204 million (2022: US$223 million) which included persistency variances of 
US$(41) million (2022: US$73 million) and other variances including management actions of US$245 million (2022: 
US$150 million).

The effect of changes in operating assumptions during the year was a decrease in EV of US$39 million (2022: a decrease 
in EV of US$56 million).

The EV profit of US$4,988 million (2022: US$4,183 million) is the total of EV operating profit, investment return variances, 
the effect of changes in economic assumptions and other non-operating variances.

The investment return variances decreased EV by US$2,790 million (2022: decreased in EV of US$5,392 million) driven by 
the effect of short-term fluctuations in  interest  rates and equity markets, and other capital market movements, on the 
Group’s investment portfolio and the reserves and capital requirements compared with the expected returns.

The  effect  of  changes  in  economic  assumptions  was  a  decrease  in  EV  of  US$543  million  (2022:  a  decrease  in  EV  of 
US$300 million).

Other non-operating variances decreased EV by US$569 million (2022: decreased EV by US$234 million) which comprised 
negative impacts from adjustments to capital requirements on consolidation, non-operating expenses and the effect of the 
implementation of IFRS 17, partly offset by positive impacts from the effects of the change in solvency regime in South 
Korea (K-ICS and SAP) effective from 1 January 2023 and model-related enhancements.

The Group paid total shareholder dividends of US$2,293 million (2022: US$2,259 million). The capital deployed for the 
share buy-back programme, under which 374 million shares(1) (2022: 366 million shares) have been repurchased in the 
year of 2023, was US$3,637 million (2022: US$3,570 million). Other capital movements decreased EV by US$72 million 
(2022: decreased EV by US$12 million).

Foreign exchange movements decreased EV by US$166 million (2022: decreased EV by US$2,264 million).

The closing EV was US$67,447 million at 31 December 2023.

The closing EV Equity was US$70,153 million as at 31 December 2023, after inclusion of goodwill and other intangible 
assets of US$2,706 million.

While our EV methodology aims to calculate a best estimate of the value to shareholders of our in-force business, our 
calculations  deduct  the  value  of  the  Group’s  outstanding  medium-term  notes  and  securities(2)  at  amortised  cost.  If  the 
medium-term notes and securities were measured at fair value, EV Equity would increase by US$932 million to US$71,085 
million.
Notes:

(1)  Of these shares, 336 million shares were cancelled during 2023, and the remaining 38 million shares have subsequently been cancelled as per 

note 31 to the consolidated financial statements.

(2)  Refers to medium-term notes and securities under note 26 to the consolidated financial statements.

340

AIA GROUP LIMITEDFINANCIAL STATEMENTS2. EMBEDDED VALUE RESULTS (continued)
2.6 Analysis of EV Movement (continued)
Operating ROEV (US$ millions)
Operating return on EV (operating ROEV) is calculated as EV operating profit expressed as a percentage of the opening EV 
and was 12.9 per cent (2022: 9.4 per cent) for the year ended 31 December 2023.

EV operating profit

Opening EV

Operating ROEV

EV operating earnings per share (US cents)(1)

Year ended
31 December
2023

Year ended
31 December
2022

8,890

68,865

12.9%

77.18

6,845

72,987

9.4%

57.38

YoY
CER

33%

(3)%

3.4 pps

37%

YoY
AER

30%

(6)%

3.5 pps

35%

Note:
(1)  Based on weighted average number of ordinary shares outstanding during the respective period.

2.7 Free Surplus Generation
Free Surplus Generation (US$ millions)

Opening free surplus

Effect of acquisitions

Release of resilience margins

Impact of HKRBC early adoption

UFSG

Free surplus used to fund new business

Investment return variances and other items

Unallocated Group Office expenses

Dividends

Share buy-back

Finance costs and other capital movements

Closing free surplus

Year ended
31 December
2023

Year ended
31 December
2022

17,850

(238)

–

–

6,041

(1,328)

715

(302)

(2,293)

(3,637)

(479)

16,329

17,025

(200)

3,400

4,403

6,039

(1,274)

(5,093)

(250)

(2,259)

(3,570)

(371)

17,850

YoY
CER

7%

n/m(1)

n/m

n/m

2%

8%

n/m

21%

2%

n/m

n/m

(8)%

YoY
AER

5%

n/m

n/m

n/m

0%

4%

n/m

21%

2%

n/m

n/m

(9)%

Free surplus decreased by US$1,521 million (2022: increased by US$825 million) to US$16,329 million (2022: US$17,850 
million) as of 31 December 2023, after reflecting the impact of share buy-back of US$3,637 million.

UFSG, as defined in Section 4.8, increased by 2 per cent, to US$6,041 million (2022: US$6,039 million). Investment in 
writing new business was US$1,328 million (2022: US$1,274 million).

Investment return variances and other items amounted to US$715 million (2022: US$(5,093) million), reflecting the effect 
of  short-term  fluctuations  in  interest  rates  and  equity  markets,  and  other  capital  market  movements,  on  the  Group’s 
investment  portfolio  and  the  reserves  and  capital  requirements  compared  with  the  expected  returns  and  other  items, 
including the free surplus impacts arising from other non-operating variances as described in Section 2.6.

Unallocated Group Office expenses amounted to US$302 million (2022: US$250 million).

Note:
(1)  Not meaningful (n/m).

341

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION3. SENSITIVITY ANALYSIS
The EV as at 31 December 2023 and the VONB for the year ended 31 December 2023 have been recalculated to illustrate 
the sensitivity of the results to changes in certain central assumptions discussed in Section 5 of this report.

The sensitivities analysed were:

•  Risk discount rates 200 basis points per annum higher than the central assumptions;

•  Risk discount rates 200 basis points per annum lower than the central assumptions;

• 

• 

Interest rates 50 basis points per annum higher than the central assumptions;

Interest rates 50 basis points per annum lower than the central assumptions;

•  Equity return, property return and risk discount rates 100 basis points per annum lower than the central assumptions;

•  The presentation currency (as explained below) appreciated by 5 per cent;

•  The presentation currency depreciated by 5 per cent;

•  Lapse  and  premium  discontinuance  rates  increased  proportionally  by  10  per  cent  (i.e.  110  per  cent  of  the  central 

assumptions);

•  Lapse  and  premium  discontinuance  rates  decreased  proportionally  by  10  per  cent  (i.e.  90  per  cent  of  the  central 

assumptions);

•  Mortality/morbidity rates increased proportionally by 10 per cent (i.e. 110 per cent of the central assumptions);

•  Mortality/morbidity rates decreased proportionally by 10 per cent (i.e. 90 per cent of the central assumptions);

•  Maintenance expenses 10 per cent lower (i.e. 90 per cent of the central assumptions); and

•  Expense inflation set to 0 per cent.

The EV as at 31 December 2023 has been further analysed for the following sensitivities:

•  Equity prices increased proportionally by 10 per cent (i.e. 110 per cent of the prices at 31 December 2023); and

•  Equity prices decreased proportionally by 10 per cent (i.e. 90 per cent of the prices at 31 December 2023).

For  the  interest  rate  sensitivities,  the  investment  return  assumptions  and  the  risk  discount  rates  were  changed  by 
50  basis  points  per  annum;  the  projected  bonus  rates  on  participating  business,  the  statutory  reserving  bases  at 
31 December 2023 and the values of debt instruments and derivatives held at 31 December 2023 were changed to be 
consistent with the interest rate assumptions in the sensitivity analysis, while all the other assumptions were unchanged.

For the equity return, property return and risk discount rates sensitivity, the projected bonus rates on participating business 
were  changed  to  be  consistent  with  the  equity  return  assumptions  and  property  return  assumptions  in  the  sensitivity 
analysis, while all the other assumptions were unchanged.

As the Group operates in multiple geographical markets, the EV results for the Group are translated from multiple currencies 
to  US  dollar  which  is  the  Group’s  presentation  currency.  In  order  to  provide  sensitivity  results  for  EV  and  VONB  of  the 
impact of foreign currency movements, a change of 5 per cent to the US dollar is included.

For the equity price sensitivities, the projected bonus rates on participating business and the values of equity securities 
and  equity  funds  held  at  31  December  2023  were  changed  to  be  consistent  with  the  equity  price  assumptions  in  the 
sensitivity analysis, while all the other assumptions were unchanged.

For each of the remaining sensitivity analyses, the statutory reserving bases as at 31 December 2023 and the projected 
bonus rates on participating business were changed to be consistent with the sensitivity analysis assumptions, while all 
the other assumptions remain unchanged.

342

AIA GROUP LIMITEDFINANCIAL STATEMENTS3. SENSITIVITY ANALYSIS (continued)
The sensitivities chosen do not represent the boundaries of possible outcomes, but instead illustrate how certain alternative 
assumptions would affect the results.

Sensitivity of EV (US$ millions)

Scenario

Central value

Impact of:

200 bps increase in risk discount rates

200 bps decrease in risk discount rates

10% increase in equity prices

10% decrease in equity prices

50 bps increase in interest rates

50 bps decrease in interest rates

100 bps decrease in equity and property returns and  

risk discount rates

5% appreciation in the presentation currency

5% depreciation in the presentation currency

10% increase in lapse/discontinuance rates

10% decrease in lapse/discontinuance rates

10% increase in mortality/morbidity rates

10% decrease in mortality/morbidity rates

10% decrease in maintenance expenses

Expense inflation set to 0%

Sensitivity of VONB (US$ millions)

Scenario

Central value

Impact of:

200 bps increase in risk discount rates

200 bps decrease in risk discount rates

50 bps increase in interest rates

50 bps decrease in interest rates

100 bps decrease in equity and property returns and  

risk discount rates

5% appreciation in the presentation currency

5% depreciation in the presentation currency

10% increase in lapse/discontinuance rates

10% decrease in lapse/discontinuance rates

10% increase in mortality/morbidity rates

10% decrease in mortality/morbidity rates

10% decrease in maintenance expenses

Expense inflation set to 0%

As at 31 December 2023

As at 31 December 2022

EV

% Change

EV

% Change

67,447

68,865

(8,450)

(12.5)%

(8,133)

(11.8)%

13,167

1,799

(1,823)

(981)

945

2,585

(1,374)

1,374

(1,790)

1,984

(5,380)

5,296

1,048

1,088

19.5%

2.7%

(2.7)%

(1.5)%

1.4%

3.8%

(2.0)%

2.0%

(2.7)%

2.9%

(8.0)%

7.9%

1.6%

1.6%

13,036

1,817

(1,821)

(1,246)

1,347

2,047

(2,059)

2,059

(1,532)

1,693

(4,659)

4,514

862

941

18.9%

2.6%

(2.6)%

(1.8)%

2.0%

3.0%

(3.0)%

3.0%

(2.2)%

2.5%

(6.8)%

6.6%

1.3%

1.4%

Year ended 31 December 2023

Year ended 31 December 2022

VONB

% Change

VONB

% Change

4,034

(871)

1,332

129

(155)

412

(142)

142

(261)

284

(480)

478

103

77

(21.6)%

33.0%

3.2%

(3.8)%

10.2%

(3.5)%

3.5%

(6.5)%

7.0%

(11.9)%

11.8%

2.6%

1.9%

3,092

(634)

944

64

(81)

333

(129)

129

(191)

242

(408)

436

98

72

(20.5)%

30.5%

2.1%

(2.6)%

10.8%

(4.2)%

4.2%

(6.2)%

7.8%

(13.2)%

14.1%

3.2%

2.3%

343

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION4. METHODOLOGY
4.1 Entities Included in This Report
The Group operates through a number of subsidiaries and branches. Its two main operating subsidiaries are AIA Company 
Limited (AIA Co.), a company incorporated in Hong Kong and a subsidiary of the Company, and AIA International Limited 
(AIA International), a company incorporated in Bermuda and an indirect subsidiary of the Company. Furthermore, AIA Co. 
has branches located in Thailand and AIA International has branches located in Hong Kong, Macau and Taiwan.

The following is a list of the entities and their mapping to Business Units included in this report.

•  AIA Australia refers to AIA Australia Limited, a subsidiary of AIA Co.;

•  AIA Cambodia refers to AIA (Cambodia) Life Insurance Plc., a subsidiary of AIA International;

•  AIA China refers to AIA Life Insurance Company Limited, a subsidiary of AIA Co.;

•  AIA Hong Kong refers to the total of the following entities:

– 

the Hong Kong and Macau branches of AIA International;

– 

the Hong Kong business written by AIA Co.;

–  AIA Pensions (BVI) Limited, a subsidiary of AIA Co.;

–  AIA Everest Life Company Limited, a subsidiary of AIA Co.; and

–  AIA Holdings (Hong Kong) Limited, a wholly-owned subsidiary of the Company and also the holding company of 

Blue Cross (Asia-Pacific) Insurance Limited (Blue Cross);

•  AIA Indonesia refers to PT. AIA Financial, a subsidiary of AIA International;

•  AIA Korea refers to AIA Life Insurance Co. Ltd., a subsidiary of AIA International;

•  AIA Malaysia refers to AIA Bhd., a subsidiary of AIA Co., and AIA PUBLIC Takaful Bhd., a 70 per cent owned subsidiary 

of AIA Bhd., and AIA General Berhad, a subsidiary of AIA Bhd.;

•  AIA Myanmar refers to AIA Myanmar Life Insurance Company Limited, a subsidiary of AIA Co.;

•  AIA New Zealand refers to AIA New Zealand Limited, a subsidiary of AIA Sovereign Limited. AIA Sovereign Limited is a 

subsidiary of AIA Holdings Pte. Limited, a wholly-owned subsidiary of the Company;

•  AIA Philippines refers to AIA Philippines Life and General Insurance Company Inc., a subsidiary of AIA Co., and its 51 

per cent owned subsidiary BPI AIA Life Assurance Corporation;

•  AIA Singapore refers to AIA Singapore Private Limited, a subsidiary of AIA Co., and its Brunei branch;

•  AIA Sri Lanka refers to AIA Insurance Lanka Limited, a subsidiary of AIA Co.;

•  AIA Taiwan refers to the Taiwan branch of AIA International;

•  AIA Thailand refers to the Thailand branches of AIA Co.;

•  AIA Vietnam refers to AIA (Vietnam) Life Insurance Company Limited, a subsidiary of AIA International; and

•  Tata AIA Life refers to Tata AIA Life Insurance Company Limited, an associate 49 per cent owned by AIA International.

Results are presented consistently with the segment information in the consolidated financial statements. The summary of 
the EV by Business Unit in this report also includes the ANW for the “Group Corporate Centre” segment, which is derived 
from  the  IFRS  equity  for  this  segment  plus  mark-to-market  adjustments  less  the  value  of  intangible  assets.  In  the 
presentation of EV and VONB, the present value of withholding tax payable on future remittances from local business units 
is presented under the appropriate operating segment.

344

AIA GROUP LIMITEDFINANCIAL STATEMENTS4. METHODOLOGY (continued)
4.2 Embedded Value and Value of New Business
The  Group  uses  a  traditional  deterministic  discounted  cash  flow  methodology  for  determining  its  EV  and  VONB  for  all 
entities other than Tata AIA Life. This methodology makes an implicit overall level of allowance for risk including the cost 
of  investment  return  guarantees  and  policyholder  options,  asset-liability  mismatch  risk,  credit  risk,  the  risk  that  actual 
experience in future years differs from that assumed, and the economic cost of capital, through the use of a risk discount 
rate. Typically, the higher the risk discount rate, the greater the allowance for these factors. This is a common methodology 
used by life insurance companies in Asia currently.

The business included in the VIF and VONB calculations includes all life business written by the Business Units of the 
Group, plus other lines of business which may not be classified as life business but have similar characteristics. These 
include  accident  and  health,  group  and  pension  businesses.  The  projected  in-force  business  included  in  the  VIF  also 
incorporates expected renewals on short-term business with a term of one year or less.

The VONB is the present value, measured at the point of sale, of projected after-tax statutory profits emerging in the future 
from new business sold in the period less the cost of holding required capital in excess of regulatory reserves to support 
this business. The VONB for the Group is calculated based on assumptions applicable at the point of sale, after allowing for 
any acquisition expense overruns in excess of the relevant expense assumptions.

The EV is the sum of the ANW and VIF. The ANW is the market value of assets in excess of the assets backing the policy 
reserves and other liabilities of the life (and similar) business of the Group, plus the IFRS equity value of other activities, 
such  as  general  insurance  business,  less  the  value  of  intangible  assets.  It  excludes  any  amounts  not  attributable  to 
shareholders  of  the  Company. The  market  value  of  investment  property  and  property  held  for  own  use  that  is  used  to 
determine the ANW is based on the fair value disclosed as per note 20 to the consolidated financial statements as at the 
valuation date.

The  VIF  is  the  present  value  of  projected  after-tax  statutory  profits  by  Business  Units  emerging  in  the  future  from  the 
current in-force business less the cost arising from holding the required capital (CoC) to support the in-force business. CoC 
is  calculated  as  the  face  value  of  the  required  capital  as  at  the  valuation  date  less  the  present  value  of  the  net-of-tax 
investment return on the shareholder assets backing required capital and the present value of projected releases from the 
assets backing the required capital. Where the required capital may be covered by policyholder assets such as surplus 
assets in a participating fund, there is no associated cost of capital included in the VIF or VONB.

EV Equity is the total of EV, goodwill and other intangible assets attributable to shareholders of the Company, after allowing 
for taxes.

A  deduction  has  been  made  from  the  EV  and  VONB  for  the  present  value  of  future  after-tax  unallocated  Group  Office 
expenses, representing the expenses incurred by the Group Office which are not allocated to the Business Units. These 
unallocated Group Office expenses have been allocated to acquisition and maintenance activities, and a deduction made 
from the VONB and VIF respectively.

For Tata AIA Life, the Group uses the IEV methodology as defined in Actuarial Practice Standard 10 issued by the Institute 
of Actuaries of India, consistent with local practice in India. The EV and VONB reported for Tata AIA Life are reported on a 
one-quarter-lag basis.

345

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION4. METHODOLOGY (continued)
4.3 Definition of New Business
New  business  includes  the  sale  of  new  contracts  during  the  period,  additional  single  premium  payments  on  recurrent 
single premium contracts and increments to existing contracts where these are not variations allowed for in the calculation 
of the VIF. The VONB also includes the present value of cash flows associated with new policies written during the reporting 
period but subsequently terminated before the valuation date.

For group renewable business including group yearly renewable term business, new business is composed of new schemes 
set  up  during  the  period  plus  any  premium  payable  on  existing  schemes  that  exceeds  the  prior  year’s  premiums.  For 
individually  significant  group  cases,  the  VONB  is  calculated  over  each  premium  rate  guarantee  period  entered  upon 
contract inception or renewal.

For  short-term  accident  and  health  business  with  a  term  of  one  year  or  less,  renewals  of  existing  contracts  are  not 
considered new business, and the value of expected renewals on this business is included in the VIF.

For pension business, sales of new contracts during the period and any new contributions, including assets transferred in, 
are considered as new business for the calculation of the VONB.

New business volumes shown in this report are measured using annualised new premiums (ANP), which is an internal 
measure of new business sales.

4.4 Consolidation of Branches and Subsidiaries of AIA Co. and AIA International
The Company’s subsidiaries, AIA Co. and AIA International, are both Hong Kong-regulated entities and subject to the Hong 
Kong reserving and capital requirements. In addition, AIA International, which is incorporated in Bermuda, is subject to the 
Bermuda Monetary Authority (BMA) reserving and capital requirements. Since 2021, the Company is also subject to the 
group-wide supervision (GWS) requirements implemented by the Hong Kong Insurance Authority (HKIA). AIA operates in 
a number of territories as branches and subsidiaries of these entities. These regulatory and other consolidated reserving 
and capital requirements as determined by the Group apply in addition to the relevant local requirements applicable to our 
Business Units, and are discussed in Section 4.6.

The EV and VONB results for the Group shown in Section 2 of this report have been adjusted to reflect the consolidated 
reserving and capital requirements. This approach was taken to reflect the distribution of profits from AIA Co. and AIA 
International after allowing for the Hong Kong, BMA, local and group-wide regulatory requirements, and other reserving 
and capital requirements as determined by the Group. The EV and VONB for each Business Unit reflect the local reserving 
and  capital  requirements,  as  discussed  in  Section  4.6  of  this  report,  before  a  Group-level  adjustment  to  reflect  the 
consolidated reserving and capital requirements.

4.5 Valuation of Future Statutory Losses
For  certain  lines  of  business,  projected  future  statutory  profits  are  negative  due  to  the  local  statutory  reserves  being 
insufficient to meet the value of future policyholder cash flows. There are a number of acceptable methods for determining 
the value of a combination of positive and negative statutory profits for different lines of business.

For  the  purposes  of  this  valuation,  future  projected  statutory  losses  have  been  valued  by  discounting  them  at  the  risk 
discount rate for the relevant Business Unit, with any negative VIF eliminated for each reported segment by reducing the 
ANW. This has been done because the allowance for risk in the range of selected risk discount rates for each Business Unit 
has  been  set  taking  into  account  the  presence  of  any  such  business  lines  with  projected  statutory  losses.  Also,  the 
consolidated reserving and capital requirements have the effect of reducing the level of any future projected statutory 
losses. Based on the assumptions described in Section 5 of this report, and allowing for the consolidated statutory reserving 
and  capital  requirements,  the  overall  projected  annual  distributable  profits  from  the  current  in-force  business  and  the 
assets backing the required capital of the Group are positive over the remaining lifetime of the business. Therefore, it is not 
considered necessary to change the discounting approach described above.

346

AIA GROUP LIMITEDFINANCIAL STATEMENTS4. METHODOLOGY (continued)
4.6 Capital Requirements
Each of the Business Units has a regulatory requirement to hold shareholder capital in addition to the assets backing the 
insurance liabilities. The table below sets out the Group’s assumed level of capital requirement for each Business Unit:

Business Unit

Capital requirements

AIA Australia

AIA China

100% of regulatory capital adequacy requirement

100% of required capital following the China Association of Actuaries (CAA) EV 
assessment guidance, updated to reflect C-ROSS II(1)

AIA Hong Kong(2)

100% of regulatory Risk-Based Capital requirement

AIA Indonesia

AIA Korea(3)

AIA Malaysia

120% of regulatory Risk-Based Capital requirement

150% of regulatory Risk-Based Capital requirement

170% of regulatory Risk-Based Capital requirement

AIA New Zealand(4)

100% of regulatory capital adequacy requirement

AIA Philippines

AIA Singapore

AIA Sri Lanka

AIA Taiwan

AIA Thailand

AIA Vietnam

Tata AIA Life

125% of regulatory Risk-Based Capital requirement

Higher of 135% of capital adequacy requirement and 80% of Tier 1 capital 
requirement under the regulatory Risk-Based Capital framework

120% of regulatory Risk-Based Capital requirement

250% of regulatory Risk-Based Capital requirement

140% of regulatory Risk-Based Capital requirement

100% of required minimum solvency margin

175% of required minimum solvency margin

Notes:
(1)  China Risk-Oriented Solvency System phase II (C-ROSS II).
(2)  The capital requirement for the Hong Kong branch of AIA International reflects the early adoption approved by the HKIA with effect from 1 January 
2022 of the Hong Kong Risk-based Capital (HKRBC). For clarity, AIA Everest Life Company Limited, which is a closed block of business under AIA 
Co., and the Hong Kong business written by AIA Co., continue to be evaluated based on 150 per cent of required minimum solvency margin under 
existing Hong Kong Insurance Ordinance (HKIO) requirements, and the Macau branch of AIA International is subject to 150 per cent of Macau 
statutory requirement.

(3)  Effective from 1 January 2023, the Financial Supervisory Service (FSS) has announced a new capital adequacy framework (K-ICS) for Korean 

insurers.

(4)  The Reserve Bank of New Zealand has issued a new solvency standard effective 1 January 2023.

Capital Requirements on Consolidation
The Company’s subsidiaries, AIA Co. and AIA International, are both subject to the HKIA reserving and capital requirements. 
Following the approval by HKIA to early adopt the new HKRBC regime for AIA International, starting from 1 January 2022, 
AIA International is subject to the capital requirement under the new HKRBC regime, while AIA Co. continues to be subject 
to the existing HKIO requirements. The non-Hong Kong branches of AIA Co. and AIA International hold required capital of 
no less than 100 per cent of the HKIO solvency margin requirement and the HKRBC capital requirement respectively.

In addition, AIA International, which is incorporated in Bermuda, is subject to the BMA reserving and capital requirements. 
AIA  International  and  its  subsidiaries  hold  required  capital  of  no  less  than  100  per  cent  of  the  BMA  regulatory  capital 
requirement.

The above regulatory reserving and capital requirements, and other consolidated reserving and capital requirements as 
determined by the Group, apply in addition to the relevant local requirements applicable to our Business Units.

The Company is also subject to the new GWS framework implemented by the HKIA, including group capital adequacy 
requirements based on the Local Capital Summation Method (LCSM), under which the Group’s published eligible group 
capital  resources,  group  minimum  capital  requirement  (GMCR)  and  group  prescribed  capital  requirement  (GPCR)  are 
calculated as the sum of the eligible capital resources, minimum capital requirements and prescribed capital requirements 
for  each  entity  within  the  Group  according  to  the  respective  local  regulatory  requirements,  subject  to  any  variation 
considered necessary by the HKIA. This has not imposed any additional capital requirement to those mentioned above.

347

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION4. METHODOLOGY (continued)
4.7 Foreign Exchange
The EV as at 31 December 2023 and 31 December 2022 have been translated into US dollars using exchange rates as at 
each valuation date. The VONB results shown in this report have been translated into US dollars using the corresponding 
average exchange rates for each quarter. The other components of the EV profit shown in the analysis of EV movement 
have been translated using average exchange rates for the period.

Change  on  actual  exchange  rates  (AER)  is  calculated  based  on  the  translated  figures  as  described  above.  Change  on 
constant exchange rates (CER) is calculated for all figures for the current year and for the prior year, using the current year 
constant average exchange rates, other than for EV and its components as at the end of the current year and as at the end 
of the prior year, which are translated using the CER as at the end of the current year.

4.8 Underlying Free Surplus Generation
The free surplus is defined as the ANW in excess of the required capital after reflecting the consolidated reserving and 
capital requirements and the adjustment for certain assets not eligible for regulatory capital purposes. The underlying free 
surplus generation represents free surplus generated from the in-force business, adjusted for certain non-recurring items, 
and before free surplus used to fund new business, unallocated Group Office expenses, finance costs, investment return 
variances and other non-operating items. The underlying free surplus generation is also calculated after reflecting the 
consolidated reserving and capital requirements.

5. ASSUMPTIONS
5.1 Introduction
This section summarises the assumptions used by the Group to determine the EV as at 31 December 2023 and the VONB 
for the year ended 31 December 2023 and highlights certain differences in assumptions between the EV as at 31 December 
2022 and the EV as at 31 December 2023.

5.2 Economic Assumptions
Investment Returns
The Group has set the assumed long-term future returns for fixed income assets to reflect its view of expected returns 
having regard to estimates of long-term forward rates from yields available on government bonds and current bond yields. 
In determining returns on fixed income assets, the Group allows for the risk of default, and this allowance varies by the 
credit rating of the underlying asset.

Where long-term views of investment return assumptions differ from current market yields on existing fixed income assets, 
an adjustment was made to make allowance for the current market yields. In these cases, in calculating the VIF, adjustments 
have been made to the investment return assumptions such that the investment returns on existing fixed income assets 
were set consistently with the current market yield on these assets for their full remaining term, to be consistent with the 
valuation of the assets backing the policy liabilities.

The Group has set the equity return and property return assumptions by reference to the long-term return on 10-year 
government bonds, allowing for an internal assessment of risk premia that vary by asset class and by territory.

For each Business Unit, the non-linked portfolio is divided into a number of distinct product groups, and the returns for 
each of these product groups have been derived by considering current and future targeted asset allocations and associated 
investment returns for major asset classes.

For unit-linked business, fund growth assumptions have been determined based on actual asset mix within the funds at 
the valuation date and expected long-term returns for major asset classes.

For Tata AIA Life, the Group uses the IEV methodology as defined in Actuarial Practice Standard 10 issued by the Institute 
of Actuaries of India for determining its EV and VONB. This methodology uses investment returns and risk discount rates 
that reflect the market-derived government bond yield curve. Therefore, the risk discount rate and long-term investment 
returns are not provided for Tata AIA Life.

348

AIA GROUP LIMITEDFINANCIAL STATEMENTS5. ASSUMPTIONS (continued)
5.2 Economic Assumptions (continued)
Risk Discount Rates
The risk discount rates can be considered as the sum of the appropriate risk-free interest rate, to reflect the time value of 
money, and a risk margin to make an implicit allowance for risk.

The table below summarises the current market 10-year government bond yields referenced in EV calculations.

Business Unit

AIA Australia

AIA China

AIA Hong Kong(1)

AIA Indonesia

AIA Korea

AIA Malaysia

AIA New Zealand

AIA Philippines

AIA Singapore

AIA Sri Lanka

AIA Taiwan

AIA Thailand

AIA Vietnam

Current market 10-year government
bond yields referenced in EV
calculations (%)

As at
31 December
2023

As at
31 December
2022

3.89

2.57

3.84

6.49

3.18

3.73

4.31

5.95

2.70

13.10

1.21

2.70

2.30

4.05

2.84

3.87

6.94

3.74

4.09

4.47

6.99

3.09

26.18

1.28

2.64

4.90

Note:
(1)  The majority of AIA Hong Kong’s assets and liabilities are denominated in US dollars. The 10-year government bond yields shown above are those 

of US dollar-denominated bonds.

349

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION5. ASSUMPTIONS (continued)
5.2 Economic Assumptions (continued)
Risk Discount Rates (continued)
The table below summarises the risk discount rates and long-term investment returns assumed in EV calculations. The risk 
discount rates in 2023 reflect the weighted average of the risk margins of the in-force business at the start of 2023, and 
those of the new business written during 2023 which are determined at a product level to better reflect the market and 
non-market risks associated with the mix of products sold during the reporting period. In addition, the VONB results are 
calculated based on start-of-quarter long-term investment return assumptions consistent with the measurement at the 
point of sale. The present value of unallocated Group Office expenses was calculated using the AIA Hong Kong risk discount 
rate. The investment returns on existing fixed income assets were set consistently with the market yields on these assets. 
The investment returns shown are gross of tax and investment expenses.

Risk discount rates assumed in EV 
calculations (%)

As at
31 Dec
2023

As at
30 Jun
2023
(Unaudited)

7.93

9.16

7.97

7.43

9.67

7.45

As at
31 Dec
2022

7.43

9.69

7.46

13.17

13.13

13.09

8.81

8.80

7.85

12.10

7.38

14.70

7.62

7.81

9.54

8.86

8.86

7.39

12.10

7.22

21.00

7.64

8.00

9.55

8.91

8.92

7.43

12.10

7.27

21.00

7.67

8.09

9.57

Business Unit

AIA Australia

AIA China

AIA Hong Kong(1)

AIA Indonesia

AIA Korea

AIA Malaysia

AIA New Zealand

AIA Philippines

AIA Singapore

AIA Sri Lanka

AIA Taiwan

AIA Thailand

AIA Vietnam

Long-term investment returns assumed in EV calculations (%)

10-year government bonds

Local equities

As at
31 Dec
2023

As at
30 Jun
2023
(Unaudited)

As at
31 Dec
2022

As at
31 Dec
2023

As at
30 Jun
2023
(Unaudited)

3.80

3.50

3.50

7.50

3.00

4.50

3.80

6.00

3.10

3.30

3.70

3.00

7.50

3.00

4.50

3.30

5.80

2.90

3.30

3.70

3.00

7.50

3.00

4.50

3.30

5.80

2.90

10.00

10.00

10.00

1.50

3.40

4.00

1.50

3.20

4.00

1.50

3.20

4.00

As at
31 Dec
2022

7.60

9.30

7.50

8.10

8.80

8.00

7.60

9.30

7.50

12.00

12.00

12.00

7.30

9.10

8.30

10.80

7.60

12.00

6.10

8.10

9.30

7.30

9.10

7.80

10.80

7.40

12.00

6.10

8.20

9.30

7.30

9.10

7.80

10.80

7.40

12.00

6.10

8.20

9.30

Note:
(1)  The majority of AIA Hong Kong’s assets and liabilities are denominated in US dollars. The 10-year government bond assumptions shown above are 

those of US dollar-denominated bonds, and the local equities assumption shown is that of US dollar-denominated equities.

350

AIA GROUP LIMITEDFINANCIAL STATEMENTS5. ASSUMPTIONS (continued)
5.3 Persistency
Persistency covers the assumptions required, where relevant, for policy lapse (including surrender), premium persistency, 
premium holidays, partial withdrawals and retirement rates for pension products.

Assumptions have been developed by each of the Business Units based on their recent historical experience and expected 
future experience. Persistency assumptions vary by policy year and product type with different rates for regular and single 
premium products.

Where experience for a particular product was not credible enough to allow any meaningful analysis to be performed, 
experience for similar products was used as a basis for future persistency experience assumptions.

In the case of surrenders, the valuation assumes that current surrender value bases will continue to apply in the future.

5.4 Expenses
The expense assumptions have been set based on the most recent expense analysis. The purpose of the expense analysis 
is to allocate total expenses between acquisition and maintenance activities, and then to allocate these acquisition and 
maintenance expenses to various product categories to derive unit cost assumptions.

Where the expenses associated with certain activities have been identified as being one-off, these expenses have been 
excluded from the expense analysis.

Expense assumptions have been determined for acquisition and maintenance activities, split by product type, and unit 
costs expressed as a percentage of premiums, sum assured and an amount per policy. Where relevant, expense assumptions 
have been calculated per distribution channel.

Expense  assumptions  do  not  make  allowance  for  any  anticipated  future  expense  savings  as  a  result  of  any  strategic 
initiatives aimed at improving policy administration and claims handling efficiency.

Assumptions for commission rates and other sales-related payments have been set in line with actual experience.

Group Office Expenses
Group Office expense assumptions have been set, after excluding non-operating expenses, based on actual acquisition 
and  maintenance  expenses  in  the  year  ended  31  December  2023.  The  Group  Office  acquisition  expenses  have  been 
deducted from the VONB. The present value of the projected future Group Office maintenance expenses has been deducted 
from  the  Group  EV.  The  maintenance  expense  assumptions  in  the  VONB  also  allow  for  the  allocation  of  Group  Office 
expenses.

351

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION5. ASSUMPTIONS (continued)
5.5 Expense Inflation
The expected long-term expense inflation rates used by each Business Unit are set out below:

Expense Inflation Assumptions by Business Unit (%)

Business Unit

AIA Australia

AIA China

AIA Hong Kong

AIA Indonesia

AIA Korea

AIA Malaysia

AIA New Zealand

AIA Philippines

AIA Singapore

AIA Sri Lanka

AIA Taiwan

AIA Thailand

AIA Vietnam

Tata AIA Life(1)

As at
31 December
2023

As at
31 December
2022

2.25

2.00

2.00

3.50

3.50

3.00

2.00

3.50

2.00

6.50

1.20

2.00

4.00

6.85

2.25

2.00

2.00

3.50

3.50

3.00

2.00

3.50

2.00

6.50

1.20

2.00

4.00

7.05

Note:
(1)  For Tata AIA Life, in accordance with the IEV methodology as defined in Actuarial Practice Standard 10 issued by the Institute of Actuaries of India, 

the inflation assumption is derived by applying a spread to the reference interest rate.

Unallocated Group Office expenses are assumed to inflate by the weighted average of the Business Unit expense inflation 
rates.

352

AIA GROUP LIMITEDFINANCIAL STATEMENTS5. ASSUMPTIONS (continued)
5.6 Mortality
Assumptions have been developed by each Business Unit based on their recent historical experience and expected future 
experience. Where historical experience is not credible, reference has been made to pricing assumptions supplemented by 
market data, where available.

Mortality  assumptions  have  been  expressed  as  a  percentage  of  either  standard  industry  experience  tables  or,  where 
experience is sufficiently credible, as a percentage of tables that have been developed internally by the Group.

For annuity products that are exposed to longevity risk, an allowance has been made for expected future improvements in 
mortality; otherwise no allowance has been made for mortality improvements.

5.7 Morbidity
Assumptions have been developed by each Business Unit based on their recent historical experience and expected future 
experience. Morbidity rate assumptions have been expressed as a percentage of standard industry experience tables or as 
expected claims ratios.

5.8 Reinsurance
Reinsurance assumptions have been developed by each Business Unit based on the reinsurance arrangements in force as 
at the valuation date and the recent historical and expected future experience.

5.9 Policyholder Dividends, Profit Sharing and Interest Crediting
The projected policyholder dividends, profit sharing and interest crediting assumptions set by each Business Unit that 
have  been  used  in  calculating  the  EV  results  presented  in  this  report,  reflect  contractual  and  regulatory  requirements, 
policyholders’ reasonable expectations (where clearly defined) and each Business Unit’s expectation of future policies, 
strategies and operations consistent with the investment return assumptions used in the EV results.

Participating fund surpluses have been assumed to be distributed between policyholders and shareholders via future final 
bonuses or at the end of the projection period so that there are no residual assets at the end of the projection period.

353

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATION5. ASSUMPTIONS (continued)
5.10 Taxation
The EV and VONB presented in this report are net of tax based on current taxation legislation. The projected corporate 
income tax payable in any year allows for the benefits arising from any tax loss carried forward where relevant. Where 
applicable, tax payable on investment income has been reflected in the projected investment returns. Any withholding tax 
payable on future remittances from local business units is also reflected under the appropriate operating segment.

The local corporate income tax rates used by each Business Unit are set out below:

Local Corporate Income Tax Rates by Business Unit (%)

Business Unit

AIA Australia

AIA China

AIA Hong Kong

AIA Indonesia

AIA Korea(1)

AIA Malaysia

AIA New Zealand

AIA Philippines

AIA Singapore

AIA Sri Lanka

AIA Taiwan

AIA Thailand

AIA Vietnam

Tata AIA Life

As at
31 December
2023

As at
31 December
2022

30.0

25.0

16.5

22.0

23.1

24.0

28.0

25.0

17.0

30.0

20.0

20.0

20.0

14.6

30.0

25.0

16.5

22.0

26.5

24.0

28.0

25.0

17.0

30.0

20.0

20.0

20.0

14.6

Note:
(1)  AIA Korea was subject to an assumed corporate income tax of 26.5 per cent up to fiscal year 2022, which includes an Accumulated Earnings Tax 
following the subsidiarisation of the branch in AIA Korea. Based on current regulations, the corporate income tax rate has changed to 23.1 per cent 
effective from 1 January 2023.

In 2023, Bermuda has introduced and enacted a corporate income tax rate of 15 per cent, effective from 1 January 2025. 
The impact of the introduction of corporate income tax in Bermuda has been reflected in Group EV as at 31 December 
2023.

354

AIA GROUP LIMITEDFINANCIAL STATEMENTS5. ASSUMPTIONS (continued)
5.11 Statutory Valuation Bases
The projection of regulatory liabilities at future points in time assumes the continuation of the reserving methodologies 
used to value policyholder liabilities as at the valuation date.

5.12 Product Charges
Management fees and product charges reflected in the VIF and VONB have been assumed to follow existing scales.

6. EVENTS AFTER THE REPORTING PERIOD
On 14 March 2024, a Committee appointed by the Board of Directors proposed a final dividend of 119.07 Hong Kong cents 
per share (2022: final dividend of 113.40 Hong Kong cents per share).

355

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONSUPPLEMENTARY EMBEDDED VALUE INFORMATIONANNUAL GENERAL MEETING
The AGM will be held at 11:00 a.m. (Hong Kong time) on Friday, 24 May 2024. Details of the venue and business to be 
transacted at the AGM are set out in the Company’s circular to be issued to the Shareholders for the AGM. The register of 
members  of  the  Company  will  be  closed  from Tuesday,  21  May  2024  to  Friday,  24  May  2024  (both  days  inclusive)  for 
determining the eligibility to attend and vote at the AGM.

Details of voting results at the AGM can be found on the websites of both the Hong Kong Exchanges and Clearing Limited 
at www.hkex.com.hk and the Company at www.aia.com on Friday, 24 May 2024 after the AGM.

FINAL DIVIDEND
The Board has recommended an increase of 5 per cent in the payment of a final dividend to 119.07 Hong Kong cents per 
Share for the year ended 31 December 2023 (2022: 113.40 Hong Kong cents per Share), consistent with AIA’s established 
prudent, sustainable and progressive dividend policy.

Subject to Shareholders’ approval at the AGM, the final dividend will be payable on Friday, 14 June 2024 to Shareholders 
whose names appear on the register of members of the Company at the close of business on Thursday, 30 May 2024, being 
the record date for determining the entitlement to the final dividend.

RELEVANT DATES FOR THE 2023 FINAL DIVIDEND
Ex-dividend date

Wednesday, 29 May 2024

Record date

Payment date

Thursday, 30 May 2024

Friday, 14 June 2024

ANNUAL STATEMENT ISSUED PURSUANT TO THE OFFSHORE FUND TAX EXEMPTION REGIME IN SINGAPORE
An indirect wholly-owned subsidiary of the Company, AIA Investment Management Private Limited, was incorporated in 
Singapore on 15 June 2016. Its businesses include the management of certain assets of the Company and its subsidiaries 
and  branches,  and  it  is  required  by  the  Income  Tax  (Exemption  of  Income  of  Prescribed  Persons  Arising  from  Funds 
Managed by Fund Manager in Singapore) Regulations 2010 to issue an annual statement to each Shareholder. To comply 
with  the  above  legal  requirement  in  Singapore,  an  annual  statement  containing  the  profit  and  market  capitalisation 
information  of  the  Company  is  available  on  the  Company’s  website.  You  may  visit  the  Company’s  website  by  clicking 
“Annual  Statements  Issued  Pursuant  to  the  Offshore  Fund Tax  Exemption  Regime  In  Singapore”  under  the  subsection 
headed “Shareholder Centre” in the section headed “Investor Relations” to view the annual statement.

356

AIA GROUP LIMITEDADDITIONAL INFORMATIONINFORMATION FOR SHAREHOLDERSSHARE REGISTRAR
If you have any enquiries relating to your shareholding, please contact the Company’s share registrar with the contact 
details set out below:

Computershare Hong Kong Investor Services Limited

17M Floor, Hopewell Centre, 183 Queen’s Road East, Wanchai, Hong Kong

Telephone: +852 2862 8555

Website:

www.computershare.com

www.computershare.com/hk/contact (for general enquiries)

ANNUAL REPORT
The English and Chinese versions of this Annual Report are available on the website of the Company. If you would like to 
have  a  printed  version  of  this  Annual  Report,  please  contact  the  Company’s  share  registrar  using  the  contact  details 
provided above.

The Company makes every effort to ensure consistency between the English and Chinese versions of this Annual Report. 
In the event of any inconsistency, the English version shall prevail.

For  environmental  and  cost  reasons,  Shareholders  are  encouraged  to  elect  to  receive  corporate  communications  (as 
defined  in  the  Listing  Rules)  by  electronic  means  through  the  Company’s  website  at  www.aia.com  and  Hong  Kong 
Exchanges and Clearing Limited’s website at www.hkexnews.hk. You may at any time send written notice to the Company 
c/o the Company’s share registrar or via email at aia.ecom@computershare.com.hk specifying your name, address and 
request to change your choice of language or means of receipt of all corporate communications.

INVESTMENT COMMUNITY AND NEWS MEDIA
Enquiries may be directed to:

Investment Community

Lance Burbidge

Evelyn Lam

Feon Lee

Ismar Tuzovic

Rachel Poon

+852 2832 1398

+852 2832 1633

+852 2832 4704

+852 2832 1777

+852 2832 4792

News Media

Cecilia Ma Zecha

Duke Malan

Kitty Liu

+852 2832 5666

+852 2832 4726

+852 2832 1742

357

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONINFORMATION FOR SHAREHOLDERSFORWARD-LOOKING STATEMENTS
This document may contain certain forward-looking statements relating to the Group that are based on the beliefs of the 
Group’s management as well as assumptions made by and information currently available to the Group’s management. 
These forward-looking statements are, by their nature, subject to significant risks and uncertainties. These forward-looking 
statements include, without limitation, statements relating to the Group’s business prospects, future developments, trends 
and conditions in the industry and geographical markets in which the Group operates, its strategies, plans, objectives and 
goals, its ability to control costs, statements relating to prices, volumes, operations, margins, overall market trends, risk 
management and exchange rates.

When used in this document, the words “anticipate”, “believe”, “could”, “estimate”, “expect”, “going forward”, “intend”, “may”, 
“ought to”, “plan”, “project”, “seek”, “should”, “will”, “would” and similar expressions, as they relate to the Group or the Group’s 
management, are intended to identify forward-looking statements. These forward-looking statements reflect the Group’s 
views as of the date hereof with respect to future events and are not a guarantee of future performance or developments. 
You  are  strongly  cautioned  that  reliance  on  any  forward-looking  statements  involves  known  and  unknown  risks  and 
uncertainties. Actual results and events may differ materially from information contained in the forward-looking statements 
as a result of a number of factors, including any changes in the laws, rules and regulations relating to any aspects of the 
Group’s business operations, general economic, market and business conditions, including capital market developments, 
changes  or  volatility  in  interest  rates,  foreign  exchange  rates,  equity  prices  or  other  rates  or  prices,  the  actions  and 
developments of the Group’s competitors and the effects of competition in the insurance industry on the demand for, and 
price of, the Group’s products and services, various business opportunities that the Group may or may not pursue, changes 
in population growth and other demographic trends, including mortality, morbidity and longevity rates, persistency levels, 
the Group’s ability to identify, measure, monitor and control risks in the Group’s business, including its ability to manage 
and adapt its overall risk profile and risk management practices, its ability to properly price its products and services and 
establish  reserves  for  future  policy  benefits  and  claims,  seasonal  fluctuations  and  factors  beyond  the  Group’s  control. 
Subject to the requirements of the Listing Rules, the Group does not intend to update or otherwise revise the forward-
looking statements in this document, whether as a result of new information, future events or otherwise. As a result of 
these  and  other  risks,  uncertainties  and  assumptions,  forward-looking  events  and  circumstances  discussed  in  this 
document  might  not  occur  in  the  way  the  Group  expects,  or  at  all.  Accordingly,  you  should  not  place  reliance  on  any 
forward-looking information or statements. All forward-looking statements in this document are qualified by reference to 
the cautionary statements set forth in this section.

358

AIA GROUP LIMITEDADDITIONAL INFORMATIONBOARD OF DIRECTORS

Independent Non-executive Chairman and
Independent Non-executive Director
Mr. Edmund Sze-Wing TSE

Executive Director,
Group Chief Executive and President
Mr. LEE Yuan Siong

Independent Non-executive Directors
Mr. Jack Chak-Kwong SO
Mr. Chung-Kong CHOW
Mr. John Barrie HARRISON
Mr. George Yong-Boon YEO
Professor Lawrence Juen-Yee LAU
Dr. Narongchai AKRASANEE
Mr. Cesar Velasquez PURISIMA
Ms. SUN Jie (Jane)
Ms. Mari Elka PANGESTU
Mr. ONG Chong Tee
Ms. Nor Shamsiah MOHD YUNUS

AUDIT COMMITTEE
Mr. Cesar Velasquez PURISIMA (Chairman)
Mr. John Barrie HARRISON
Mr. Jack Chak-Kwong SO
Mr. George Yong-Boon YEO
Dr. Narongchai AKRASANEE
Ms. SUN Jie (Jane)

NOMINATION COMMITTEE
Mr. Edmund Sze-Wing TSE (Chairman)
Mr. Jack Chak-Kwong SO
Mr. Chung-Kong CHOW
Mr. John Barrie HARRISON
Mr. George Yong-Boon YEO
Professor Lawrence Juen-Yee LAU
Dr. Narongchai AKRASANEE
Mr. Cesar Velasquez PURISIMA
Ms. SUN Jie (Jane)
Ms. Mari Elka PANGESTU
Mr. ONG Chong Tee
Ms. Nor Shamsiah MOHD YUNUS

REMUNERATION COMMITTEE
Mr. George Yong-Boon YEO (Chairman)
Mr. Jack Chak-Kwong SO
Ms. SUN Jie (Jane)
Mr. Edmund Sze-Wing TSE

RISK COMMITTEE
Mr. Chung-Kong CHOW (Chairman)
Mr. John Barrie HARRISON
Professor Lawrence Juen-Yee LAU
Mr. Cesar Velasquez PURISIMA
Mr. Edmund Sze-Wing TSE
Mr. LEE Yuan Siong

REGISTERED OFFICE
35/F, AIA Central
No. 1 Connaught Road Central
Hong Kong

WEBSITE
www.aia.com

COMPANY SECRETARY
Ms. Nicole PAO

AUTHORISED REPRESENTATIVES
Mr. LEE Yuan Siong
Ms. Nicole PAO

SHARE REGISTRAR
Computershare Hong Kong Investor Services Limited
17M Floor
Hopewell Centre
183 Queen’s Road East, Wanchai
Hong Kong

PRINCIPAL BANKERS
Citibank, N.A.
Standard Chartered Bank
The Hongkong and Shanghai Banking Corporation Limited

AUDITOR
PricewaterhouseCoopers
Certified Public Accountant
Registered Public Interest Entity Auditor

359

ANNUAL REPORT 2023ADDITIONAL INFORMATIONCORPORATE INFORMATIONOVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONRestricted  Share  Unit  Scheme  of  the  Company  adopted  on  28  September  2010  (as 
amended)  under  which  the  Company  granted  restricted  share  units  to  employees, 
directors (excluding independent non-executive directors) or officers of the Company 
or any of its subsidiaries. It was terminated with effect from 31 July 2020 prior to the 
adoption of the 2020 RSU Scheme.

Share Option Scheme of the Company adopted on 28 September 2010 (as amended), 
under which the Company granted share options to employees, directors (excluding 
independent  non-executive  directors)  or  officers  of  the  Company  or  any  of  its 
subsidiaries. It was terminated with effect from 29 May 2020 upon the adoption of the 
2020 SO Scheme.

Employee Share Purchase Plan of the Company adopted on 25 July 2011 (as amended), 
a  voluntary  share  purchase  plan  with  matching  offer  to  facilitate  and  encourage 
ownership  of  Shares  by  employees.  It  was  terminated  with  effect  from  31  October 
2020 (being the last day of the 2019/2020 plan year).

Agency Share Purchase Plan of the Company adopted on 23 February 2012, a share 
purchase plan with matching offer of new Shares to facilitate and encourage ownership 
of Shares by agents. It was terminated with effect from 31 March 2021 (being the last 
day of the 2020/2021 plan year).

Employee  Share  Purchase  Plan  of  the  Company  adopted  on  1  August  2020  (as 
amended),  a  voluntary  share  purchase  plan  with  matching  offer  to  facilitate  and 
encourage ownership of Shares by employees, and is effective for a period of 10 years 
from the date of adoption.

Restricted Share Unit Scheme of the Company adopted on 1 August 2020 (as amended), 
under  which  the  Company  may  grant  restricted  share  units  to  employees,  directors 
(excluding independent non-executive directors) or officers of the Company or any of 
its subsidiaries, and is effective for a period of 10 years from the date of adoption.

Share Option Scheme of the Company adopted on 29 May 2020 (as amended), under 
which  the  Company  may  grant  share  options  to  employees,  directors  (excluding 
independent  non-executive  directors)  or  officers  of  the  Company  or  any  of  its 
subsidiaries, and is effective for a period of 10 years from the date of adoption.

Agency  Share  Purchase  Plan  of  the  Company  adopted  on  1  February  2021  (as 
amended), a share purchase plan with matching offer of new Shares to facilitate and 
encourage ownership of Shares by agents, and is effective for a period of 10 years from 
the date of adoption.

2010 RSU Scheme

2010 SO Scheme

2011 ESPP

2012 ASPP

2020 ESPP

2020 RSU Scheme

2020 SO Scheme

2021 ASPP

360

AIA GROUP LIMITEDADDITIONAL INFORMATIONGLOSSARYactive agent

An  agent  who  sells  at  least  one  policy  per  month.  The  number  of  active  agents  is 
calculated as the average number of active agents across the specific period.

active market

A market in which all the following conditions exist:

• 

the items traded within the market are homogeneous;

•  willing buyers and sellers can normally be found at any time; and

•  prices are available to the public.

adjusted net worth or ANW

A financial instrument is regarded as quoted in an active market if quoted prices are 
readily and regularly available from an exchange, dealer, broker, industry group, pricing 
service or regulatory agency, and those prices represent actual and regularly occurring 
market transactions on an arm’s length basis.

ANW is the market value of assets in excess of the assets backing the policy reserves 
and other liabilities of the life (and similar) business of AIA, plus the IFRS equity value 
of  other  activities,  such  as  general  insurance  business,  less  the  value  of  intangible 
assets. It excludes any amounts not attributable to shareholders of AIA Group Limited. 
ANW for AIA is stated after adjustment to reflect consolidated reserving requirements. 
ANW  by  market  is  stated  before  adjustment  to  reflect  consolidated  reserving 
requirements, and presented on a local statutory basis.

AER

AGM

Actual exchange rates.

2024 Annual General Meeting of the Company to be held at 11:00 a.m. (Hong Kong 
time) on Friday, 24 May 2024.

AIA or the Group

AIA Group Limited and its subsidiaries.

AIA Co.

AIA  Company  Limited,  a  company  incorporated  in  Hong  Kong  and  a  wholly-owned 
subsidiary of the Company.

AIA Everest

AIA Everest Life Company Limited.

AIA International

AIA International Limited, a company incorporated in Bermuda and an indirect wholly-
owned subsidiary of the Company.

AIA Vitality

A science-backed wellness programme that provides participants with the knowledge, 
tools and motivation to help them achieve their personal health goals. The programme 
is a partnership between AIA and Discovery Limited, a specialist insurer headquartered 
in South Africa.

361

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGLOSSARYALC

The AIA Leadership Centre located in Bangkok, Thailand.

amortised cost

Other  than  cash  and  cash  equivalents,  financial  assets  measured  at  amortised  cost 
primarily include debt securities, loans and deposits, and receivables. These financial 
assets are initially recognised at fair value plus transaction costs. Subsequently, they 
are carried at amortised cost using the effective interest method less any impairment 
losses. Interest revenue from debt securities measured at amortised cost is recognised 
in investment return in the consolidated income statement using the effective interest 
method.

Amplify Health

Amplify Health Asia Pte. Limited.

annualised new premiums 
  or ANP

ASEAN markets

Asia

ANP  represents  100  per  cent  of  annualised  first  year  premiums  and  10  per  cent  of 
single  premiums,  before  reinsurance  ceded.  It  is  an  internally  used  measure  of  new 
business  sales  or  activity  for  all  entities  within  AIA.  ANP  excludes  new  business  of 
pension business, personal lines and motor insurance. For group renewable business, 
it  includes  any  premium  payable  on  existing  schemes  that  exceeds  the  prior  year’s 
premiums.

ASEAN,  officially  the  Association  of  Southeast  Asian  Nations,  markets  refer  to  AIA’s 
operations  in  Thailand,  Singapore,  Malaysia,  Vietnam,  Indonesia,  the  Philippines, 
Cambodia, Myanmar and Brunei.

Mainland China, Hong Kong SAR, Thailand, Singapore, Malaysia, Australia, Cambodia, 
Indonesia,  Myanmar,  New  Zealand,  the  Philippines,  South  Korea,  Sri  Lanka,  Taiwan 
(China), Vietnam, Brunei, Macau SAR and India.

average credit rating of the fixed 

income portfolio

The average credit rating of the fixed income portfolio represents the credit rating of 
our bonds, weighted by each bond’s market value.

bancassurance

The distribution of insurance products through banks or other financial institutions.

The common name for the tax policy work led by the Organisation for Economic Co-
operation and Development on the “Two-Pillar Solution to Address the Tax Challenges 
Arising from the Digitalisation of the Economy”, a phase of the OECD/G20 Base Erosion 
and Profit Shifting (BEPS) Project.

Blue Care JV (BVI) Holdings Limited.

Blue Cross (Asia-Pacific) Insurance Limited.

The board of Directors.

BEPS 2.0

Blue Care

Blue Cross

Board

362

AIA GROUP LIMITEDADDITIONAL INFORMATION 
business model

CER

Financial assets are classified on the basis of the business model within which they are 
held and their contractual cash flow characteristics. Below are examples of business 
model:

•  Whose objective is to hold financial assets to collect contractual cash flows;

•  Whose objective is achieved by both collecting contractual cash flows and selling 

financial assets.

Constant  exchange  rates.  Change  on  constant  exchange  rates  is  calculated  for  all 
figures for the current period and for the prior period, using constant average exchange 
rates, other than for balance sheet items as at the end of the current period and as at 
the end of the prior year, which is translated using the constant balance sheet exchange 
rates.

China Post Life

China Post Life Insurance Co., Ltd.

Company

AIA Group Limited, a company incorporated in Hong Kong with limited liability, whose 
shares are listed on the Main Board of the Hong Kong Stock Exchange (stock codes: 
1299 (HKD counter) and 81299 (RMB counter)).

comprehensive equity

The total of shareholders’ equity and net contractual service margin (CSM).

consolidated investment funds

Investment funds in which the Group has interests and power to direct their relevant 
activities  that  affect  the  return  of  the  funds,  and  consist  of  third-party  unit  holders’ 
interests in these funds. These are consolidated in the financial statements.

contract boundary

The measurement of a group of contracts includes all of the future cash flows within 
the boundary of each contract in the group. For details, please refer to note 2.3.4 to the 
consolidated financial statements.

contractual service margin 
  or CSM

A component of the carrying amount of the asset or liability for a group of insurance 
contracts  representing  the  unearned  profit  the  Group  will  recognise  as  it  provides 
insurance  contract  services  under  the  insurance  contracts  in  the  group.  For  details, 
please refer to note 2.3.6 to the consolidated financial statements.

Corporate Governance Code

Corporate Governance Code set out in Appendix C1 to the Listing Rules, as amended 
from time to time.

cost of capital or CoC

CoC is calculated as the face value of the required capital as at the valuation date less 
the present value of the net-of-tax investment return on the shareholder assets backing 
the required capital and the present value of projected releases from the assets backing 
the required capital. Where the required capital may be covered by policyholder assets 
such  as  surplus  assets  in  participating  funds,  there  is  no  associated  cost  of  capital 
included  in  the  VIF  or  VONB.  CoC  for  AIA  is  stated  after  adjustment  to  reflect 
consolidated capital requirements. CoC by market is stated before adjustment to reflect 
consolidated capital requirements, and presented on a local statutory basis.

363

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGLOSSARYcoverage unit

The amount of the CSM of a group of insurance contracts that is recognised as insurance 
revenue in each reporting period is determined by identifying the coverage units in the 
group,  allocating  the  CSM  remaining  at  the  end  of  the  reporting  period  (before  any 
allocation) equally to each coverage unit provided in the current period and expected 
to be provided in future periods, and recognising in profit or loss the amount of the CSM 
allocated  to  coverage  units  provided  in  the  current  period. The  number  of  coverage 
units  is  the  quantity  of  services  provided  by  the  contracts  in  the  group,  determined 
considering  for  each  contract  the  quantity  of  benefits  provided  and  its  expected 
coverage period. Determination of coverage unit is further elaborated in note 3.3 to the 
consolidated financial statements.

COVID-19

C-ROSS

COVID-19 is the disease caused by the coronavirus called SARS-CoV-2.

China Risk-Oriented Solvency System.

Dealing Policy

Directors’ and Chief Executives’ Dealing Policy of the Company.

Director(s)

The director(s) of the Company.

eligible capital resources

For a regulated entity, eligible capital resources refers to the resources and financial 
instruments eligible to be counted towards satisfying the prescribed capital requirement 
according to the respective regulatory requirements. For a non-regulated entity, eligible 
capital  resources  refers  to  IFRS  equity  less  intangible  assets,  plus  eligible  financial 
instruments,  including  subordinated  securities  as  well  as  senior  notes  approved  for 
inclusion.

eligible group capital resources

The sum of the eligible capital resources of each entity within the Group according to 
the  respective  local  regulatory  requirements,  subject  to  any  variation  considered 
necessary by the HKIA.

eligible group capital resources 
  coverage ratio or the Group 
  LCSM coverage ratio

embedded value or EV

equity attributable to 
  shareholders of the Company 
  on the embedded value basis 
  or EV Equity

The  ratio  of  the  eligible  group  capital  resources  to  the  group  prescribed  capital 
requirement (GPCR).

An actuarially determined estimate of the economic value of a life insurance business 
based  on  a  particular  set  of  assumptions  as  to  future  experience,  excluding  any 
economic  value  attributable  to  future  new  business.  EV  for  AIA  is  stated  after 
adjustments to reflect consolidated reserving and capital requirements and the after-
tax  value  of  unallocated  Group  Office  expenses.  EV  by  market  is  stated  before 
adjustments to reflect consolidated reserving and capital requirements and unallocated 
Group Office expenses, and presented on a local statutory basis.

EV  Equity  is  the  total  of  embedded  value,  goodwill  and  other  intangible  assets 
attributable to shareholders of the Company, after allowing for taxes.

364

AIA GROUP LIMITEDADDITIONAL INFORMATIONESG

ExCo

Environmental, Social and Governance.

The Executive Committee of the Group.

expected credit losses or ECL

The weighted average of credit losses with the respective risks of a default occurring 
as the weights.

expense ratio

fair value reserve

Expense ratio is measured as operating expenses divided by total weighted premium 
income (TWPI).

Fair  value  reserve  comprises  the  cumulative  net  change  in  the  fair  value  of  debt 
securities  measured  at  fair  value  through  other  comprehensive  income  and  the 
cumulative related loss allowance recognised in profit or loss.

fair value through other 
  comprehensive income 
  or FVOCI

For financial assets and liabilities measured at fair value through other comprehensive 
income, some changes in fair value are recognised in other comprehensive income. For 
details, please refer to note 2.5.1 to the consolidated financial statements.

fair value through profit 
  or loss or FVTPL

For financial assets and liabilities measured at fair value through profit or loss, changes 
in fair value are recognised in profit or loss as part of net investment result. For details, 
please refer to note 2.5.1 to the consolidated financial statements.

first year premiums

First year premiums are the premiums received in the first year of a recurring premium 
policy. As such, they provide an indication of the volume of new policies sold.

free surplus

fulfilment cash flows

ANW in excess of the required capital adjusted for certain assets that are not eligible 
for regulatory capital purposes. Free surplus for AIA is stated after adjustment to reflect 
consolidated reserving and capital requirements.

An  explicit,  unbiased  and  probability-weighted  estimate  (i.e.  expected  value)  of  the 
present value of the future cash outflows minus the present value of the future cash 
inflows  that  will  arise  as  the  Group  fulfils  insurance  contracts,  including  a  risk 
adjustment for non-financial risk.

gross carrying amount

Gross carrying amount is the amortised cost before adjusting for loss allowance.

Group LCSM surplus

The excess of the eligible group capital resources over the GPCR.

group minimum capital 
requirement or GMCR

The sum of the minimum capital requirements of each entity within the Group, subject 
to any variation considered necessary by the HKIA.

Group Office

Group Office includes the activities of the Group Corporate Centre segment consisting 
of  the  Group’s  corporate  functions,  shared  services  and  eliminations  of  intragroup 
transactions.

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ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGLOSSARY 
group prescribed capital 
requirement or GPCR

The sum of the prescribed capital requirements of each entity within the Group, subject 
to any variation considered necessary by the HKIA. It represents the level below which 
the HKIA may intervene on grounds of capital adequacy.

GWS

Group-wide supervision.

GWS Capital Rules

Insurance (Group Capital) Rules (Chapter 41O of the Laws of Hong Kong).

HKFRS

Hong Kong Financial Reporting Standards.

holding company financial 

resources

Debt  securities,  equity  shares  and  interests  in  investment  funds,  deposits,  cash  and 
cash equivalents and dividends paid but not settled by subsidiaries, net of obligations 
under  repurchase  agreements,  at  the  Group’s  listed  holding  company,  AIA  Group 
Limited. These are presented in note 44 to the consolidated financial statements.

Hong Kong or HKSAR

The Hong Kong Special Administrative Region (SAR) of the People’s Republic of China 
(PRC);  in  the  context  of  our  reportable  market  segments,  Hong  Kong  includes  the 
Macau SAR.

Hong Kong Companies 
  Ordinance

Companies Ordinance (Chapter 622 of the Laws of Hong Kong), as amended from time 
to time.

Hong Kong Insurance 
  Authority or HKIA

Hong Kong Insurance 
  Ordinance or HKIO

Hong Kong Stock 
  Exchange or HKSE

IAIG

IAIS

IASB

Insurance Authority established under the Hong Kong Insurance Ordinance.

Insurance Ordinance (Chapter 41 of the Laws of Hong Kong), as amended from time to 
time. It provides a legislative framework for the prudential supervision of the insurance 
industry in Hong Kong.

The Stock Exchange of Hong Kong Limited.

Internationally Active Insurance Group.

International Association of Insurance Supervisors.

International Accounting Standard Board.

IFRS assumptions

Assumptions made and used to determine IFRS results.

IFRS balance sheet

Balance sheet prepared in accordance with the IFRS Accounting Standards.

IFRS earnings

Earnings calculated and reported under the IFRS Accounting Standards.

366

AIA GROUP LIMITEDADDITIONAL INFORMATION 
 
IFRS equity

Equity position calculated and reported under the IFRS Accounting Standards.

IFRS model

Models used to determine IFRS results.

IFRS net asset value

Net asset value calculated and reported under the IFRS Accounting Standards.

IFRS profit

Profit calculated and reported under the IFRS Accounting Standards.

IFRS results

Financial results calculated and reported under the IFRS Accounting Standards.

insurance acquisition cash flows Cash  flows  arising  from  the  costs  of  selling,  underwriting  and  starting  a  group  of 
insurance contracts (issued or expected to be issued) that are directly attributable to 
the  portfolio  of  insurance  contracts  to  which  the  group  belongs.  Such  cash  flows 
include cash flows that are not directly attributable to individual contracts or groups of 
insurance contracts within the portfolio.

Insurance Capital Standard 
  or ICS

A risk-based global insurance capital standard applicable to IAIGs being developed by 
the IAIS.

insurance contract services

The  following  services  that  the  Group  provides  to  a  policyholder  of  an  insurance 
contract:

(a) coverage for an insured event (insurance coverage);

(b) for insurance contracts without direct participation features, the generation of an 
investment  return  for  the  policyholder,  if  applicable  (investment-return  service); 
and

(c) for  insurance  contracts  with  direct  participation  features,  the  management  of 

underlying items on behalf of the policyholder (investment-related service).

insurance finance reserve

Insurance  finance  reserve  comprises  the  cumulative  insurance  finance  income  or 
expenses recognised in other comprehensive income.

insurance revenue

Insurance  revenue  arising  from  insurance  contracts  and  exclude  any  investment 
components. For details, please refer to notes 2.3.11.1 and 2.3.11.3 to the consolidated 
financial statements.

insurance service expenses

Insurance service expenses arising from insurance contracts and exclude repayments 
of investment components. For details, please refer to note 2.3.11.5 to the consolidated 
financial statements.

insurance service result

Insurance  service  result  comprises  insurance  revenue,  insurance  service  expenses 
and net expenses from reinsurance contracts held.

investment component

Amount that an insurance contract requires the Group to repay to a policyholder in all 
circumstances, regardless of whether an insured event occurs. Generally, for relevant 
contracts, surrender value would be determined as an investment component.

367

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGLOSSARYinvestment experience

Realised and unrealised investment gains and losses recognised in the consolidated 
income statement.

investment income

Investment income comprises interest income, dividend income and rental income.

investment return

Investment  return  comprises  interest  revenue  on  financial  assets,  other  investment 
return and net impairment loss on financial assets.

IPO

Initial Public Offering.

liability for incurred claims or LIC The Group’s obligation to:

liability for remaining coverage
  or LRC

(a) investigate  and  pay  valid  claims  for  insured  events  that  have  already  occurred, 
including events that have occurred but for which claims have not been reported, 
and other incurred insurance expenses; and

(b) pay amounts that are not included in (a) and that relate to:

(i)  insurance contract services that have already been provided; or

(ii) any  investment  components  or  other  amounts  that  are  not  related  to  the 
provision  of  insurance  contract  services  and  that  are  not  in  the  liability  for 
remaining coverage.

The Group’s obligation to:

(a) investigate  and  pay  valid  claims  under  existing  insurance  contracts  for  insured 
events that have not yet occurred (i.e. the obligation that relates to the unexpired 
portion of the insurance coverage); and

(b) pay  amounts  under  existing  insurance  contracts  that  are  not  included  in  (a)  and 

that relate to:

(i)  insurance contract services not yet provided (i.e. the obligations that relate to 

future provision of insurance contract services); or

(ii) any  investment  components  or  other  amounts  that  are  not  related  to  the 
provision of insurance contract services and that have not been transferred to 
the liability for incurred claims.

Listing Rules

The Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong 
Limited, as amended from time to time.

Local Capital Summation 
  Method or LCSM

LCSM is the method used by the HKIA as a measure of group capital under the GWS 
framework.

Under the LCSM, AIA’s published eligible group capital resources, GMCR and GPCR are 
calculated as the sum of the eligible capital resources, minimum capital requirements 
and prescribed capital requirements for each entity within the Group according to the 
respective local regulatory requirements, subject to any variation considered necessary 
by the HKIA. Adjustments are made to eliminate double counting.

loss component

Loss  component  for  onerous  contracts.  For  details,  please  refer  to  note  2.3  to  the 
consolidated financial statements.

368

AIA GROUP LIMITEDADDITIONAL INFORMATIONMediCard

MediCard Philippines, Inc.

minimum capital requirement
  or MCR

The level at which, if not maintained by the regulated entity, may result in the severest 
penalty, the most extreme intervention measures, or the withdrawal of authorisation to 
carry on the whole or any part of its business, being imposed on or taken against the 
regulated entity under the laws relating to regulatory capital in the jurisdiction in which 
the  entity  is  authorised.  (For  details,  please  refer  to  the  Insurance  (Group  Capital) 
Rules, Rule 4 from the HKIA).

Million Dollar Round Table 
  or MDRT

MDRT is a global professional trade association of life insurance and financial services 
professionals  that  recognises  significant  sales  achievements  and  high  service 
standards.

Model Code

Model  Code  for  Securities  Transactions  by  Directors  of  Listed  Issuers  set  out  in 
Appendix C3 to the Listing Rules, as amended from time to time.

n/a

n/m

Not available.

Not meaningful.

net CSM

CSM after allowing for reinsurance, taxes and net of non-controlling interests.

net investment result

Comprises investment return, net finance income or expenses from insurance contracts 
and  reinsurance  contracts  held,  movement  in  investment  contract  liabilities  and 
movement in third-party interests in consolidated investment funds.

operating margin

Operating margin is measured as operating profit after tax expressed as a percentage 
of TWPI.

operating profit after tax or OPAT Operating  profit  is  determined  using,  among  others,  expected  long-term  investment 
return  for  equities  and  real  estate.  Short-term  fluctuations  between  expected  long-
term  investment  return  and  actual  investment  return  for  these  asset  classes  are 
excluded  from  operating  profit.  The  assumptions  used  to  determine  expected  long-
term  investment  return  are  the  same,  in  all  material  respects,  as  those  used  by  the 
Group  in  determining  its  embedded  value  and  are  disclosed  in  the  Supplementary 
Embedded Value Information.

operating return on EV or 
  operating ROEV

Operating return on EV is calculated as EV operating profit, expressed as a percentage 
of the opening embedded value.

operating return on 
  shareholders’ allocated 
  equity or operating ROE

Operating  return  on  shareholders’  allocated  equity  is  calculated  as  operating  profit 
after tax attributable to shareholders of the Company, expressed as a percentage of the 
simple average of opening and closing shareholders’ allocated equity.

OTC

Over-the-counter.

369

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGLOSSARYOther Markets

AIA’s Other Markets are Australia, Cambodia, India, Indonesia, Myanmar, New Zealand, 
the Philippines, South Korea, Sri Lanka, Taiwan (China) and Vietnam.

other participating business with 
  distinct portfolios

Business where it is expected that the policyholders will receive, at the discretion of 
the  insurer,  additional  benefits  based  on  the  performance  of  underlying  segregated 
investment assets where this asset segregation is supported by an explicit statutory 
reserve and reporting in the relevant territory.

participating funds

Participating funds are distinct portfolios where the policyholders have a contractual 
right  to  receive  at  the  discretion  of  the  insurer  additional  benefits  based  on  factors 
such as the performance of a pool of assets held within the fund, as a supplement to 
any  guaranteed  benefits.  The  allocation  of  benefits  from  the  assets  held  in  such 
participating  funds  is  subject  to  minimum  policyholder  participation  mechanisms 
which are established by regulation.

persistency

The percentage of insurance policies remaining in force from month to month in the 
past 12 months, as measured by premiums.

policyholder and shareholder

investments

Investments other than those held to back unit-linked contracts as well as assets from 
consolidated investment funds.

portfolio of insurance contracts

Insurance contracts subject to similar risks and managed together.

pps

Percentage points.

premium allocation approach 
  or PAA

Simplified  measurement  of  insurance  contracts  where  the  coverage  period  of  each 
contract in the group of contracts is one year or less; or the Group reasonably expects 
that  the  resulting  measurement  of  the  liabilities  for  remaining  coverage  would  not 
differ  materially  from  the  result  of  applying  the  accounting  policies  of  contracts  not 
measured under PAA.

prescribed capital requirement
  or PCR

The level at which, if maintained by the regulated entity, would not give rise to a power 
to  impose  any  penalty,  sanction  or  intervention  measures  against,  or  withdrawal  of 
authorisation of, the regulated entity under the laws relating to regulatory capital in the 
jurisdiction in which the entity is authorised. (For details, please refer to the Insurance 
(Group Capital) Rules, Rule 5 from the HKIA).

PVNBP margin

VONB gross of non-controlling interests excluding pension business, expressed as a 
percentage of present value of new business premiums (PVNBP). PVNBP margin for 
AIA  is  stated  after  adjustments  to  reflect  consolidated  reserving  and  capital 
requirements and the after-tax value of unallocated Group Office expenses.

renewal premiums

Premiums receivable in subsequent years of a recurring premium policy.

reverse repo

Reverse repurchase agreement.

risk adjustment

The compensation the Group requires for bearing the uncertainty about the amount 
and  timing  of  the  cash  flows  that  arises  from  non-financial  risk  as  the  Group  fulfils 
insurance contracts.

370

AIA GROUP LIMITEDADDITIONAL INFORMATION 
Risk-Based Capital or RBC

RBC represents an amount of capital based on an assessment of risks that a company 
should hold to protect customers against adverse developments.

RSPUs

RSSUs

RSUs

SFO

Restricted stock purchase units.

Restricted stock subscription units.

Restricted share units.

Securities and Futures Ordinance (Chapter 571 of the Laws of Hong Kong), as amended 
from time to time.

Share(s)

For the Company, shall mean ordinary share(s) in the capital of the Company.

Shareholder(s)

Holder(s) of the Shares.

shareholders’ allocated equity

Shareholders’  allocated  equity  is  total  equity  attributable  to  shareholders  of  the 
Company less fair value reserve and insurance finance reserve.

Singapore

The Republic of Singapore; in the context of our reportable market segments, Singapore 
includes Brunei.

single premium

A single payment that covers the entire cost of an insurance policy.

solvency

The  ability  of  an  insurance  company  to  satisfy  its  policyholder  benefits  and  claims 
obligations.

SOs

Share options.

Tata AIA Life

Tata AIA Life Insurance Company Limited.

Tier 1 group capital

The  resources  and  financial  instruments  of  the  group  eligible  to  be  included,  in 
accordance with the Insurance (Group Capital) Rules, Rule 7(1) from the HKIA.

Tier 1 group capital 
  coverage ratio

Tier 1 group capital coverage ratio is calculated as the ratio of the Tier 1 group capital 
to the GMCR.

Tier 2 group capital

The  resources  and  financial  instruments  of  the  group  eligible  to  be  included,  in 
accordance with the Insurance (Group Capital) Rules, Rule 7(3) from the HKIA.

total weighted premium income
  or TWPI

TWPI consists of 100 per cent of renewal premiums, 100 per cent of first year premiums 
and 10 per cent of single premiums, before reinsurance ceded. As such it provides an 
indication of AIA’s longer-term business volumes as it smoothes the peaks and troughs 
in single premiums. The amounts are not intended to be indicative of insurance revenue 
and fee income recorded in the consolidated income statement.

371

ANNUAL REPORT 2023OVERVIEWFINANCIAL AND OPERATING REVIEWCORPORATE GOVERNANCEFINANCIAL STATEMENTSADDITIONAL INFORMATIONGLOSSARYunderlying free surplus 
  generation or UFSG

Underlying free surplus generation represents free surplus generated from the in-force 
business, adjusted for certain non-recurring items and before free surplus used to fund 
new  business,  unallocated  Group  Office  expenses,  finance  costs,  investment  return 
variances  and  other  non-operating  items.  The  underlying  free  surplus  generation  is 
also calculated after reflecting consolidated reserving and capital requirements.

underlying items

Items that determine some of the amounts payable to a policyholder. Underlying items 
can comprise any items; for example, a reference portfolio of assets, the net assets of 
the Group, or a specified subset of the net assets of the Group.

unit-linked investments

Financial investments held to back unit-linked contracts.

unit-linked products

value of in-force business or VIF

value of new business or VONB

Unit-linked  products  are  insurance  products  where  the  policy  value  is  linked  to  the 
value  of  underlying  investments  (such  as  collective  investment  schemes,  internal 
investment pools or other property) or fluctuations in the value of underlying investment 
or  indices.  Investment  risk  associated  with  the  product  is  usually  borne  by  the 
policyholder. Insurance coverage, investment and administration services are provided 
for which the charges are deducted from the investment fund assets. Benefits payable 
will depend on the price of the units prevailing at the time of death of the insured or 
surrender or maturity of the policy, subject to surrender charges.

VIF  is  the  present  value  of  projected  after-tax  statutory  profits  by  Business  Units 
emerging  in  the  future  from  the  current  in-force  business  less  the  cost  arising  from 
holding the required capital (CoC) to support the in-force business. VIF for AIA is stated 
after adjustments to reflect consolidated reserving and capital requirements and the 
after-tax value of unallocated Group Office expenses. VIF by market is stated before 
adjustments to reflect consolidated reserving and capital requirements and unallocated 
Group Office expenses, and presented on a local statutory basis.

VONB is the present value, measured at the point of sale, of projected after-tax statutory 
profits emerging in the future from new business sold in the period less the cost of 
holding the required capital in excess of regulatory reserves to support this business. 
VONB for AIA is stated after adjustments to reflect consolidated reserving and capital 
requirements and the after-tax value of unallocated Group Office expenses. VONB by 
market  is  stated  before  adjustments  to  reflect  consolidated  reserving  and  capital 
requirements  and  unallocated  Group  Office  expenses,  and  presented  on  a  local 
statutory basis.

variable fee approach or VFA

The VFA modifies the general measurement model in IFRS 17 to reflect the nature of 
the income to the insurer is a variable fee.

VONB margin

VONB gross of non-controlling interests excluding pension business, expressed as a 
percentage  of  ANP.  VONB  margin  for  AIA  is  stated  after  adjustments  to  reflect 
consolidated reserving and capital requirements and the after-tax value of unallocated 
Group Office expenses. VONB margin by market is stated before adjustments to reflect 
consolidated  reserving  and  capital  requirements  and  unallocated  Group  Office 
expenses, and presented on a local statutory basis.

372

AIA GROUP LIMITEDADDITIONAL INFORMATIONA

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