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Appen

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FY2021 Annual Report · Appen
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AI

Powering the

life

cycle

2021 Annual Report

Contents

  2  Mission, vision and values 

16  Global crowd

 48  Executive Team

  3  Our strategy

  4   Global reach

  6  2021 highlights

18  Our people

 50  Directors’ report 

  22  Customer and brand

  54  Remuneration report

  24  Financial

81   Financial report

  8  Chairman’s message

  30  Social and environment

141  Directors’ declaration

 10  CEO’s message

 34 

Identifying and managing risk

142  Independent auditor’s report 

 12  How we create value

 44  Our approach to governance

146  Additional information

14  Technology, processes,  

 46  Board of Directors

149  Corporate directory

systems

About  
this report

This Annual Report combines 
our financial and non-financial 
performance, linking environmental, 
social and governance matters to our 
strategy and business performance.

In preparing our Annual Report, we 
have used the International Integrated 
Reporting Council (IIRC) Framework 
and the Sustainability Accounting 
Standards Board (SASB) to guide our 
disclosures on how Appen creates value 
for shareholders and which topics are 
most material to our business. 

Underlying results are alternative 
measures to those recommended 
under International Financial Reporting 
Standards (IFRS) and are used by 
management to assess the underlying 
performance of the business. Underlying 
results have been derived from statutory 
measures contained in the financial 
statements but have not been subject 
to audit. A reconciliation between 
statutory and underlying results is 
detailed on page 29 of this report. 

This year Appen changed its reporting 
currency from Australian dollars to United 
States (US) dollars. The change was 
driven by the fact that more than 90% 
of Appen’s revenue and assets are in 
US dollars. Unless otherwise stated, all 
amounts are in United States (US) dollars.

During the year, Appen also announced 
a corporate restructure. Details of our 
five business units, our two operating 
and reporting segments can be found 
on page 51 in the Directors' report. 

Forward-looking statements 

This report contains forward-looking 
statements. These statements involve 
subjective judgement and analysis and 
are subject to significant uncertainties, 
risks, and contingencies, many of which 
are outside the control of Appen. 
In particular, they speak only as of 
the date of this report, they are based 
on particular events, conditions or 
circumstances stated in the materials, 
they assume the success of Appen’s 
business strategies, and they are subject 
to significant regulatory, business, 
competitive, currency and economic 
uncertainties and risks. Except as 
required by applicable regulations or 
by law, Appen does not undertake to 
publicly update or review any forward-
looking statements, whether as a result 
of new information or future events. 
Past performance cannot be relied 
on as a guide to future performance.

Material issues

A matter is considered material if senior 
management and the board believe 

it could significantly impact the value 
created and delivered in the short, 
medium and long term. We identify 
and capture material matters through 
stakeholder engagement and our annual 
risk and materiality assessment. 

Operating and 
Financial Review 

The sections of this report from pages 
8 to 45 titled the Chairman’s message, 
CEO’s message, How we create value, 
Identifying and managing risk and Our 
approach to governance comprise our 
Operating and financial review (OFR) 
and form part of the Directors' report. 

Verification and assurance 

The Directors' report, including 
information about How we create value, 
Identifying and managing risk and Our 
approach to governance is prepared 
by management in consultation with the 
board. The content in the Directors' report 
is guided by regulatory requirements and 
our interactions with investors and other 
stakeholders throughout the year. 

The information in the Directors' report 
is derived from Appen's internal records 
and has been through our internal 
verification process. An independent 
audit of our consolidated financial 
accounts has been conducted by KPMG.

Appen Limited 
ABN 60 138 878 298

All amounts in this report are in US dollars unless otherwise stated.

 
 
  
 
 
 
 
 
 
 
 
Appen provides data 
for the AI lifecycle

1.

Data 
sourcing

4.

Model 
evaluation 
by humans 1

2.

Data 
preparation

We are the leading provider in three out of the  
four essential steps of the AI lifecycle, including:  
1. Data sourcing,  2. Data preparation, and  
4. Real-world model evaluation

Where we don't provide native experience,  
we integrate with clients and partner with 
leading model management companies

1 

Includes relevance.

Appen 2021 Annual Report

1

3.Model training and deploymentMission,
     vision and values

At Appen, we collect and label images, text, speech, audio, video, 
and other data used to build and continuously improve the world’s 
most innovative artificial intelligence systems. 

Our training data gives leaders in technology, automotive, financial services, retail, healthcare, 
and government the confidence to deploy world-class AI products. 

Our mission

Enable our customers to build better AI by creating large  
volumes of high-quality unbiased training data faster

Our vision

To be the leading global provider of data for the AI lifecycle

At Appen, our team seeks to live our 
values in everything we do.

Our values

Performance is having the focus and agility 
to achieve quality outcomes and exceed 
expectations. We never stop learning, and 
push and challenge ourselves every day.

Humility is being part of a team; giving credit 
and showing gratitude to others for their 
contributions; seeking diverse perspectives; 
and not being afraid to ask for help when 
we don’t know something.

Honesty is being a truth-teller in a respectful 
way; taking accountability for our actions; 
giving and receiving direct feedback; and, 
being honest with each other, our customers, 
our crowd and ourselves.

Grit is about taking ownership; not giving 
up; and, finding the courage to succeed. 
Grit and resilience give us the confidence 
and determination to achieve our goals.

2

Our
      strategy

Objective
Leading global provider of  
data for the AI lifecycle 

Delivering financial 
outcomes in FY26

More than 

1/3

of revenue from 
non-global 
customers

At least double 

2021  

revenue

EBITDA 
margin target 

20%

Four strategic  
pillars

1. Grow revenue 
and diversify
Drive growth in target 
customer segments

2. Automate crowd 
and labelling 
processes
Leverage AI and ML in our 
labelling operations to improve 
the productivity of our crowd

3. Expand our 

product offering

Expand our TAM by adding new 
products and capabilities - e.g. 
Quadrant and synthetic data

Enablers

•  New customer-aligned organisation structure

• 

Increased investment in Product and Engineering  
(up to 10% of revenue)

•  Dedicated team of data scientists to build and deploy Machine 

Learning models to pre-label training data

•  Quadrant acquisition unlocks broader Point of Interest market

• 

~$5m annual investment for transformation team starting in FY22

4. Evolve how 

we do business
Improve the scalability and 
productivity of our GTM and 
project delivery

Appen 2021 Annual Report

3

Global

reach …

Appen is a truly global business 

Appen offices

Seattle 

San Fransisco

Exeter

Washington DC

 Dallas

25

years world-class 
expertise

24/7

support 
available

AI

enabled 
platform

4

Global demand  
for training data
$22bn

1

22.0

by 2027

16.6

12.5

32% annual growth

7.2

9.5

5.5

4.2

1
2
0
2

2
2
0
2

3
2
0
2

4
2
0
2

5
2
0
2

6
2
0
2

7
2
0
2

Beijing
Dalian

Shanghai and Wuxi

Cavite

Singapore

Sydney

1m+

crowd 
contractors

Our crowd has 
expertise in

235

Living in

170+

languages

countries

1  Cognilytica Research Snapshot: Data Labelling Markets (December 2021).

Appen 2021 Annual Report

5

2021
         highlights

 See page 22–23.

Our customers include:

Customers

25 
years

working with leading 
technology companies

11

of the leading autonomous 
vehicle companies are 
our customers

Financial

 See page 24–29.

Crowd

 See page 16–17.

Revenue
US million

Dividend per share
(A¢)

Crowd Code of Ethics

$447.3m 10.0¢

 8%

full year 

EBITDA
US million

$72.9m

statutory  2%

Net profit after tax
US million

$28.5m

statutory  20%

$77.7m

underlying  3%

$40.6m

underlying  10%

Fair pay

Inclusion

Crowd voice

Privacy and 
confidentiality

Communication

Wellbeing

Financials as at 31 December 2021, all comparisons are to the year ended 31 December 2020. Underlying net profit after tax (NPAT) and 
earnings before interest, tax, depreciation, and amortisation (EBITDA) exclude the impact of items relating to business acquisitions, including 
amortisation of acquired assets, share-based payments, restructure costs, transaction costs and fair-value adjustments. Underlying NPAT also 
excludes deemed interest on acquisition-related earn-out payments.

6

 

Employees

 See page 18–21.

Technology

38%

Female representation 
amongst senior leadership

 from 30% in 2020

50%

Female representation 
amongst our board

 from 43% in 2020

 Employee distribution

  USA 

330

  Asia Pacific  711

  UK/Europe 

80

  Australia 

144

 

 

Social and environment

 See page 30–33.











Impact sourcing
Creating opportunities for 
people in developing countries

17%

were long-term unemployed  
(>1 year) before joining Appen 

16%

were living under the global 
poverty line before joining Appen

Net zero 
emissions

by 2030

Scope  
1 and 2

GHG emissions  
inventory completed

63%

100%

use their Appen earnings to support 
their household or to pay for education

renewable Cloud  
supplier partner 

Major technology  
customers use our 
industry 
leading
data annotation  
platform 

 See page 14.

Acquisition  
of Quadrant  
delivers high accuracy 
location data

 See page 14 and 52.

Mobile  
App 
improves the user 
experience for  
our crowd

 See page 14.

ISO certified

5
secure 
facilities

 See page 15.

Appen 2021 Annual Report

7

Chairman’s message

Delivering
         long-term value

Financial performance

Appen maintained its track record 
of profitable growth in 2021. The result 
featured a record second half revenue 
performance, breakout growth in China 
and an increased contribution from 
New Markets.

Group revenue increased by 8% over 
last year to $447.3 million and underlying 
EBITDA, also increased. Our performance 
is underpinned by the strength of our 
customer relationships, crowd model 
and ability to deliver high quality data. 

The full year dividend of 10 cents per 
share was in line with FY20. Both the 
interim dividend of 4.5 cents per share 
and the final dividend of 5.5 cents are 
50% franked.

Strategy and future growth

Appen’s mission is to help our customers 
build better AI by creating large volumes 
of high-quality training data faster. 
In delivering on our mission, the Board 
is firmly focused on capturing growth 
opportunities. During the year, we 
completed a strategic review that 
confirmed the substantial opportunities 
ahead of us and our privileged leadership 
position and laid out recommendations 
to maximise our ability to grow and 
deliver value for shareholders. The 
Board has an active interest in the 
strategy implementation and has created 
an internal advisory board committee 
to advise management throughout the 
next phase.

In 2021 Appen celebrated 25 years of 
operations. The company’s transition 
from a language data provider to 
become a leading AI data annotation 
provider is remarkable. As we continue 
our journey and prepare for our next 
growth phase, we are committed to 
supporting our customers, looking after 
our employees and crowd, and delivering 
long-term value for shareholders. 

8

Board renewal

I was very pleased to be invited to join the 
Board of Appen, commencing in August 
2020 and thank Chris Vonwiller for his 
warm welcome and smooth handover 
before his retirement in October last 
year. Chris, along with his wife Julie, 
have created and grown an Australian 
success story and I am honoured to chair 
the company through its next phase. 
Chris has left Appen in a strong position 
and we wish Chris and Julie a long and 
happy retirement. 

Bill Pulver also retired from the Board 
in 2021. Bill was CEO from 2010 to 2013 
and then a non-executive director for 
eight years. I also thank Bill for his valuable 
contribution to the company and wish him 
well in the future. 

Steve Hasker, an independent director 
since April 2015, was appointed as chair 
of the People and Culture Committee 
upon Bill’s retirement. The committee 
has been renamed and its remit 
broadened to reflect the importance of 
people and culture to Appen’s success. 
Steve is the President and CEO of 
Thomson Reuters and provides us with 
extensive experience in global talent and 
remuneration management.

With the retirements of Chris and Bill, 
we are actively recruiting for two new 
independent non-executive directors to 
join the Board. This will ensure we have the 
right mix of skills, experience and Board 
tenure to govern and guide the company.

Remuneration practices

The Board has listened to shareholders’ 
feedback in response to the first strike 
on the 2020 Remuneration Report. 
We have also taken feedback from proxy 
advisors and engaged remuneration 
experts to revise our short and long-term 
incentive programs.

The new incentive schemes, outlined in this 
year’s remuneration report, are designed 
to attract, motivate and retain employees, 
and better align their interests with those 
of our shareholders. Our 2022 programs 
seek to balance shareholder expectations 
against remuneration practices in the 
US and Australia, and enable Appen 
to compete for talent in these highly 
competitive labour markets.

AI requires diverse datasets representative 
of the real world to perform ethically and 
correctly, and we are obliged to ensure 
that our crowd is suitably diverse to deliver 
on this promise. We are actively involved in 
Impact Sourcing partnerships that support 
diversity and opportunity, and our Crowd 
Code of Ethics includes a commitment to 
offering work opportunities to individuals 
of all abilities and backgrounds.”

Caring for our stakeholders 

We remain committed to the ethical 
treatment of our crowd and have set 
out our standards in our Global Ethical 
Sourcing and Modern Slavery Policy. 
We issued our first modern slavery 
statement in 2021 that summarises our 
ongoing commitments and efforts to 
address human rights and labour risks 
associated with our business.

As a company entrusted with the data 
of our customers, crowd, employees and 
shareholders, we have implemented 
rigorous security systems and processes 
based on international standards. This 
is a dynamic and important area, and our 
in-house experts are at the forefront of 
it to ensure we protect stakeholder data 
and privacy.

This year, we also partnered with the World 
Economic Forum to create responsible 
AI standards. 

Promoting diversity 
and inclusion 

The Board has a strong interest in diversity 
and inclusion. AI requires diverse datasets 
representative of the real world to perform 
ethically and correctly, and we are obliged 
to ensure that our crowd is suitably 
diverse to deliver on this promise. We are 
actively involved in Impact Sourcing 
partnerships that support diversity and 
opportunity, and our Crowd Code of Ethics 
includes a commitment to offering work 
opportunities to individuals of all abilities 
and backgrounds. 

We are also focused on gender and 
ethnic diversity amongst our full-time 
workforce. Appen has maintained 58% 

female representation amongst employees 
in 2020 and 2021 and increased female 
representation to 50% and 30% amongst 
our Board and Executive team respectively. 
Our employee-led Diversity and Inclusion 
committee maintains an active agenda of 
events and communications that celebrate 
diversity and promote awareness across 
the company.

Committed to climate action 

This year, we completed our first GHG 
emissions inventory for Scope 1 and 2. 
While Appen’s business has a relatively 
small environmental footprint, we are 
committed to supporting international 
initiatives to transition to net zero 
emissions. As part of our commitment 
this year we will focus on determining 
our Scope 3 emissions and setting our 
pathway to achieve net zero by 2030.

Outlook 

Appen is a global leader in a dynamic 
and high-growth market. The Board has 
every confidence that Appen’s strong 
foundations and reshaped strategy will 
deliver long-term value for shareholders. 

I thank my fellow board members for their 
welcome, congratulate management and 
their teams for their tireless efforts and 
resilience through the pandemic. 

On behalf of the Board, I sincerely thank 
shareholders for your ongoing support 
and commitment to our company. 
Appen is a truly global company, and I am 
excited about its future.

Richard Freudenstein
Non-executive Chairman

Appen 2021 Annual Report

9

CEO’s message

Driving
      growth

I am very pleased to 
share our results for 
2021 and provide an 
update on the year and 
our growth strategy. 

This year, we reported a record full 
year revenue performance that was 
underpinned by a strong second half 
year revenue and EBITDA performance. 

Revenue in the second half of $250.7 
million was an all-time high for the 
company. It included the expected second 
half skew to our Global customers, and 
breakout growth in China:

On a full year basis: 

•  Group revenue was up 8% on 

2020 to $447.3 million.

•  Underlying EBITDA, before the 

impact of foreign exchange (FX) 
of $78.9 million, was 11.6% higher 
than last year. Including FX, EBITDA 
grew 3% to $77.7 million.

•  China revenue was up 422% 
on 2020 to $24.7 million.

The result benefitted from a 32% 
increase in Global Services revenue 
from first half to the second half of FY21. 
Global Services revenue is derived from 

projects done on the platforms of the 
world’s largest technology companies. It 
included a higher proportion of revenue 
from non-ad-related projects in the 
second half, reinforcing our customers’ 
shift to new product developments and 
future sources of revenue for them, such 
as ecommerce, maps and the metaverse. 

We had a breakout year in China. 
China continues to grow at a rapid pace 
with quarterly compound revenue growth 
of 56% (1Q20-4Q21). We count China’s 
technology and internet giants amongst 
our customers, along with leading 
mobile phone and autonomous vehicle 
companies. AI models for autonomous 
vehicles require vast volumes of data 
and we’re establishing ourselves as 
a key provider in that market in China. 

Our Enterprise team, who serve 
commercial businesses outside of the 
Global technology companies, had 
a good year but has yet to achieve its 
potential. We’ve rebuilt the team under 
Jen Cole, who brings more than twenty 
years of experience in high growth 
ad-tech, ecommerce and marketing 
solutions. We’re pleased to have Jen 
and her team on board and have strong 
confidence in them.

The market for training data and AI in the 
government markets is steadily evolving. 
We continue to deliver into existing 
programs while adding new pilot projects 
that will bear fruit in time.

Managing COVID 

During the year, we experienced 
negligible COVID-related impacts, and 
continued to deliver quality outcomes 
for our customers, with our seamless, 
flexible remote crowd delivery capability.

Our 2026 Strategy 

Ours is a dynamic and fast-paced 
market. We completed a strategic 
review with external experts in 2021 to 
ensure that we remain at the forefront 
of technology and market trends.

The review confirmed that AI will 
continue to grow at a rapid rate and that 
high volumes of high-quality training 
data are essential to develop AI products 
that work in the real world. It found that 
our expertise and track record in three 
of the four essential stages of the AI 
lifecycle: data sourcing, data preparation 
and real-world model evaluation, along 
with our range of data types and scale, 
make us the clear market leader.

The market is evolving. New data types 
are emerging, such as spatial and 
geo-locational data, and technology 
is playing a bigger role in the creation 
and preparation of training data. 

There are four pillars to Appen’s 
strategy: Grow revenue and diversify 
our customers, automate our crowd 
and labelling processes, expand our 

10

Our expertise and track record in three 
of the four essential stages of the AI 
lifecycle: data sourcing, data preparation 
and real-world model evaluation, along 
with our range of data types and scale, 
make us the clear market leader."

Outlook 

Our strategy positions us to maximise 
long-term growth and shareholder 
returns. Our plans include a set of targets 
for 2026 that include revenue, customer 
mix and profitability.

Our strong second half result, the new 
members of our leadership team and our 
growth strategy give us great confidence 
in our future.

On behalf of my team, I would like 
to thank everyone in Appen and the 
members of our global crowd for 
everything they do for our customers 
and for each other. 

Thank you for your ongoing support. 
We are looking forward to a successful 
and rewarding 2022.

Mark Brayan
Managing Director 
& Chief Executive Officer 

The acquisition of Quadrant supports 
our strategy to expand our addressable 
market and product offerings with new 
data types and capabilities. Quadrant’s 
Geolancer product efficiently collects 
real world location data ‘in the field’ 
that supports the creation and update 
of geo-locational applications used 
in maps, ecommerce and marketing. 
We welcome Quadrant’s founder Mike 
Davie and his team to Appen and we are 
already seeing interest and uptake of 
Geolancer across our customer base.

Our high growth rate of recent years 
has seen some of our internal systems 
lag customer demands. We’ve invested 
in a transformation office so that we 
can continue to evolve the way we do 
business. Eric de Cavaignac joined 
Appen in November 2021 and will 
lead internal processes to digitise our 
business to improve productivity and 
scale, and to make the work of our expert 
staff more meaningful and fulfilling.

Culture and leadership

The success of our strategy depends on 
its implementation and that relies on the 
expertise and engagement of our team. 

We are investing in culture and 
leadership development to bind and 
support our global team, help us 
navigate the challenges of virtual work 
and improve employee engagement and 
productivity. We’re pleased to welcome 
Andrea Clayton who joins Appen in 
late February as our new Chief People 
Officer. She will support these and 
other initiatives to make Appen a great 
place to work.

product offerings and evolve how we 
do business. Growth is a key strategic 
priority. Our focused business units: 
Global, Enterprise, China, Government 
and Quadrant, are targeted primarily on 
revenue growth and customer acquisition 
to diversify and grow our customer base. 
Our non-global customers represented 14% 
of our revenue this year, up from 9% in 2020.

We will increase our investment in 
product and engineering to streamline 
and automate crowd and labelling 
processes. Sujatha Sagiraju joins us 
as Chief Product Officer, from Microsoft, 
and brings many years of product 
and engineering experience in search 
technologies and machine learning. 
She will work alongside our CTO, Wilson 
Pang, to create and evolve market 
leading products.

We’ve also expanded our data science 
team and they are adding to our suite 
of machine learning models. We’re using 
the models to pre-label training data 
to high levels of accuracy before they 
are checked and completed by our 
experts and crowd. This data is created 
far cheaper and quicker than fully 
human-labelled data and with higher 
quality, improving the value we provide 
to customers as well as our scalability, 
productivity and margins.

Appen 2021 Annual Report

11

How we

 create value

Our mission is to enable our customers to build 
better AI by creating large volumes of high-quality 
training data faster. We measure our success by the 
outcomes we deliver through our six value drivers. 

Value driver Material issue

How we deliver value

Maintaining investment in 
technology, processes and 
systems so that we can provide 
essential components of AI 
– including data sourcing and 
data preparation.

• 

Through our technology and innovative solutions, we can 
deliver large volumes of high-quality data to our customers. 

•  Our Engineers, privacy, and cyber security teams work 

to ensure that data availability targets are met, and data 
is protected and secure. 

Attracting and retaining diverse 
set of skilled contractors. We 
need the right crowd to meet 
the needs of our customers.

•  We are committed to treating our crowd fairly in accordance 

with our Crowd Code of Ethics.

•  Our Impact Sourcing strategy also provides jobs to people 

who have limited prospects for employment.

Attracting, developing 
and retaining talent. We require 
people with the right skills 
to deliver value for customers 
and our Crowd.

•  We invest in our people, creating an environment that 

is conducive to professional and personal development. 

•  Diversity principles are also embedded in our business via 

our Diversity and Inclusion policy.

•  We recognise the importance of diversity to achieving fair 

AI and creating responsible AI standards.

Delivering innovative 
solutions and responding 
to customer needs. 

•  We monitor relevant market and customer trends. Our 
product-led strategy helps to meet the evolving needs 
of customers.

Delivering shareholder returns. 
Maintaining a sound balance 
sheet to support investment 
in future growth.

Reducing our impact on 
the environment. Creating 
social value and meeting the 
increasing expectations of 
stakeholders more broadly.

•  We continue to grow the business and to deliver increased 

revenue and earnings to support returns for shareholders.

•  We take steps to comply with modern slavery requirements 
across the jurisdictions in which we operate and participate 
in programs to remove traditional barriers to work. 

Technology, 
processes 
systems

Global Crowd

Our People

Customer 
and brand

Financial

Social and 
environment

12

 
 
To deliver on our mission we draw on our industry leading technology, scale and flexibility of our Crowd and deep 
expertise. We offer our customers highly flexible offerings – from fully tailored solutions to pre-labelled datasets and 
self-service options. We have a strong track record of AI deployment across many data types and a proven ability 
to meet production needs that achieve high benchmarks for data quality.

The outcomes delivered for each value driver determines our ability to create value for our stakeholders 
– including Our Crowd, Our customers, Our people, shareholders, and the community more broadly. By its very 
nature – AI is experimental. Even though we conduct our work with an innovative mindset and embrace new ways 
of doing things, our decisions are always supported by a disciplined approach to governance and risk management. 

We support the United Nations' Sustainable Development Goals (SDGs) which is a framework of 17 Goals and 169 
targets to tackle the world’s most pressing social, economic, and environmental challenges in the lead-up to 2030. 
By doing our part to contribute to the success of the SDGs we contribute to not only a more sustainable future 
but additional potential business value. We have identified the following six SDGs as core priority SDGs where 
we believe we are able to best contribute within the value we create.

Creating and measuring value

SDGs

•  We launched our product-led strategy, with a focus on continuing to build scalable and 
repeatable products and services. We appointed a new Chief Product Officer and a new 
Chief Transformation Officer to support our product-led focus. 

•  We also added to our technology with the acquisition of Quadrant and invested $30 million 

in technology and systems, including new functionality to our Appen Data Annotation Platform. 

Pages 14–15

•  No material privacy breaches in FY21. 

•  We provide flexible, work-from-home opportunities to our global crowd of 1 million+ contractors.

•  We help make AI ethical and fair through our Crowd Code of Ethics. 

• 

• 

in response to crowd NPS we are embarking on several projects to improve their experience 
on our platform.

Pages 16–17 

To address employee satisfaction rates, we completed a culture survey and developed a five-point 
plan to build a more constructive and empowering culture. 

•  By targeting 30% female representation of women in senior management positions and on the 

board, we demonstrate our ongoing commitment to diversity and to increase female participation 
across our business. 

Pages 18–21

•  By providing high-quality training data at scale, we help our customers to create and launch 
innovative products and services. We aim to improve customer experience and satisfaction. 

•  We demonstrate leadership in making AI ethical and fair through our Crowd Code of Ethics 

which also helps to enhance our brand. 

• 

This year, we moved to a new organisational structure that is aligned to our product-led and 
customer-centric strategy.

•  We have set a series of revenue targets, profitability, and business mix metrics to be 

delivered by FY26.

Pages 22–23

Pages 24–29

•  Completed our Scope 1 and 2 GHG emissions inventory. 

•  Published our first modern slavery statement. 

•  Piloted a Tech-for-Food initiative as part of the World Food program.

• 

Expanded our impact sourcing activities to bring digital work to underprivileged communities. 

•  Conducted research programs to understand representation across the Crowd and address gaps. 

•  Partnered with the World Economic Forum to create responsible AI standards. 

Pages 30–33

Appen 2021 Annual Report

13

Value drivers

Technology
     processes, 
  systems

Our technology, processes and systems, combined with our expertise and 
crowd, enable us to provide data sourcing, data preparation and model 
evaluation which are essential components of the AI lifecycle.

Annotation platform

Appen’s Annotation Platform is the 
platform that both customers and internal 
teams use to design, run and manage 
data annotation tasks. Our annotation 
platform supports a broad range of use 
cases, from content relevance to computer 
vision and speech and language. 

AI-assisted annotation (Appen Intelligence) 
is an important feature of the platform, 
where we use AI models to greatly improve 
crowd productivity and quality. 

In 2021 we launched In-Platform Audit, 
a feature that enables customers to review 
and audit annotations on their data.

Our tools connect with customer systems 
through application programming 
interfaces (APIs) and allows integration 
with their real-time data pipelines.

Product-led strategy

In 2021, we launched our product-led 
strategy, with a focus on continuing 
to build scalable and repeatable 
products and services. 

The product is what we deliver to 
the customer using our expertise, 
technology and crowd.

Priority SDG

Being product-led is about how we 
combine our expertise, technology 
and crowd in a repeatable and scalable 
fashion to drive great customer 
experience and efficient delivery.

To further drive our product strategy 
and roadmap, Sujatha Sagiraju joined 
Appen as Chief Product Officer. 

She is supported by Eric de Cavaignac, 
our new Chief Transformation Officer, 
who is responsible for managing 
our transformation program against 
our strategy.

Appen Connect

We manage large scale, complex 
annotation and data collection programs 
for our customers. This typically involves 
tens of thousands of crowd contractors. 
Our crowd management platform, Appen 
Connect, enables us to recruit, onboard 
and pay our crowd. It is also used by our 
internal recruiters and project managers 
to match the right contractors to the 
right jobs, and to track quality. We utilise 
AI-driven predictive matching functionality 
that connects crowd workers to tasks 
according to their skills and expertise.

Appen Mobile

Appen Mobile enables crowd contractors 
to sign up, search for projects, and work on 
data collection tasks anytime, anywhere. 

It allows tasks such as video data collection 
to be completed on a contractor’s 
smartphone and uploaded seamlessly. 

The app greatly improves the user 
experience for our crowd and means that 
we can attract more people in markets 
where the use of personal computers is not 
common. In addition, we can provide more 
opportunities for contractors to increase 
their income.

Quadrant 

We added to our technology in 2021 
with the acquisition of Quadrant. 
Quadrant has three core platforms 
that are used to deliver high accuracy 
location data for our customers including, 
Geolancer, Hydra and QCMP.

Geolancer is a point of interest (POI) data 
collection mobile app. Crowd workers 
are notified of POI opportunities in their 
local areas that are completed in the app. 
This data is compiled into ready to use 
datasets for last-mile delivery, real-estate, 
retail search and mapping. 

Quadrant also has a location data 
intelligence platform, Hydra. Location 
data is gathered from a variety of mobile 
software development kits (SDK’s) 
across the world, allowing customers 
to perform location analytics and derive 
location-based intelligence used in 
location-based advertising, transport 
optimisation and urban planning.

QCMP is a blockchain enabled data 
consent management platform embedded 
in the applications. This enables tracking 
and management of user consent and 
data privacy compliance.

14

 
 
   
   
Cyber security

Our cyber security risk management 
framework is based on internationally 
recognised NIST standards and is 
structured to detect, protect against 
and respond to cyber security 
threats. Security penetration testing 
is conducted annually by a third-party 
specialist and we have ISO 27001: 
2013 certified facilities and SOC 2 
attested data annotation platform. 
Additionally, our UK facility is ISO 9001 
and Cyber Essential Plus certified. 

Our IT Security policies and standards 
are adhering to ISO 27001 requirements 
and the incident response procedure is 
based on the NIST CSF (Cyber Security 
Framework). We conduct an incident 
response tabletop exercise annually.

Data encryption is in place when data 
is at rest and in transit for critical 
systems as per SAL (Secure Algorithm 
list). We have centralised access 
controls via SSO (Single Sign On) and 
MFA (Multi Factor Authentication) 
for additional layers of protection. 
Security logs from our critical systems 
are captured and monitored in 
a SIEM (Security Information and 
Event Management) tool. 

We also have top tier network, perimeter 
and end point security tools protecting 
the assets and monitoring inbound 
and outbound network traffic. Privilege 
access and vendor security reviews are 
conducted as per our standards. 

Reliability

Our engineering teams also focus 
on system reliability and resilience. 
This includes working to strict system 
availability targets and ensuring that our 
systems can safely scale in response 
to growing demand.

Data privacy

We manage large amounts of data, including commercially sensitive and 
personally identifiable information. Our engineering and privacy teams work 
together closely to ensure that data protection is integrated into our systems. 
We also work to comply with specific data privacy requirements in the markets in 
which we operate, including the California Consumer Privacy Act, the Philippines 
and Australian Privacy Acts, and the EU/UK General Data Protection Regulation. 
Mandatory data privacy training is provided to all employees on an annual basis.

There were no reported material breaches in 2021.

System and data security 

Data security is an essential and core competency of our business model. 
Our approach is comprehensive and involves people, processes and technology. 
As a minimum we adhere to industry recognised standards, such as the 
International Organization for Standardization (ISO) and National Institute 
of Standards and Technology (NIST) and implement global best practices.

Mandatory security awareness and privacy training is provided to employees. 
We also conduct regular synthetic phishing tests to determine how well our training 
programs are working and to promote employee awareness of the threats and their 
responsibilities in managing data security. We also provide training to independent 
contractors based on project requirements.

We provide customers with a range of secure technology solutions. Our SaaS 
customers can maintain their data in their storage and do not need to physically 
move it to our environment. For maximum data security, our software can be 
deployed in customers’ air-gapped environment or private cloud. 

Customers with higher data security requirements can use one of our five ISO 
27001 certified secure facilities in the Philippines, the UK and China. Our Secure 
Workspace solution which provides facility level security for people working from 
home is also ISO 27001 certified.

Outlook

In 2022, we will increase our investment in product, engineering and machine 
learning to enable our product-led strategy. We are also investing in 
a transformation team to design and implement new processes across our 
business that maximise the benefit of our new technology. In addition we will 
continue to focus on our system and data security, cyber security and data 
privacy systems and processes.

Appen 2021 Annual Report

15

Value drivers

Global
   crowd

Our skilled and diverse 
crowd of over 1 million+ 
contractors live in more 
than 170 countries and 
speak 235 languages. 
Sourcing and retention 
of an engaged and 
productive crowd is key 
to our ability to serve 
our customers. 

Attracting a skilled crowd

Our flexible work-from-home model 
attracts a wide range of people who 
value the benefits of being able to 
work independently and choose when, 
where and as much as they choose. 
Given the ongoing impacts of COVID-19 
we continued to receive high numbers 
of new contractor applications as people 
sought to earn an income from home. 
The diversity of our crowd continues 
to expand, supporting the evolving 
requirements from our customers 
for unbiased and representative AI 
training data. 

To improve the crowd experience we 
continue to invest in our Appen Connect 
technology platform and other systems 
that enable recruitment and crowd 
support at scale.

Priority SDGs

Engagement and productivity

Our crowd NPS declined during the 
year with responders identifying project 
availability as their key concern. 
To address this we are embarking 
on several projects to improve the user 
experience on our platform, including 
refining our registration process to be 
more intuitive and ensure users are 
matched and on-boarded to available 
projects with minimal friction. 

Crowd NPS 1

2021

2020

2019

Crowd care

40

47

43

The fair and ethical treatment of 
our contractors, and our ongoing 
commitment to their wellbeing is 
an important strategic differentiator 
for our business. As a company, we 
recognise that is the right thing to do 
and our customers also expect that 
their partners uphold responsible 
and sustainable labour and supply 
chain practices. 

Our Crowd Code of Ethics is central 
to how we care for our contractors. 
It includes our goal of fair pay and having 
our hourly rates exceed the minimum 
wage in markets where our managed 
services are used by customers. 

Crowd diversity 
and inclusion

Our remote work model provides 
opportunities for people of 
all abilities and backgrounds. 
We are proud of our hugely 
diverse crowd which spans many 
cultures, ethnicities, age groups, 
life stages and occupations. 

Our customers also value this 
diversity and consider it critical 
to the quality and real-world 
applicability of the training data 
we provide.

1  Measures the likelihood of crowd contractors to recommend Appen to a friend or colleague, according to 

a scale of 1–10 where 10 means extremely likely (0–6 Detractor, 7–8 Passive, 9–10 Promoter). NPS is calculated 
by subtracting the % of total detractors from the % of total promoters. Scores can range from -100 to +100. 
Source: Cascade Insights, November 2020.

16

 
This year, we undertook a detailed 
hourly rate review of our crowd to 
ensure that any pay gaps were identified 
and resolved. 

We hold the same high standards of our 
suppliers. Our Global Ethical Sourcing 
and Modern Slavery Policy outlines what 
we expect of our suppliers. Our policy 
is published on our website at https://
appen.com/global-ethical-sourcing-
and-modern-slavery-policy/.

We also support our contractors 
under our Whistleblower and Speak 
Up Policy. This policy is also published 
on our website at https://appen.com/
whistleblower-speak-up-policy/.

In 2021 we implemented new processes 
and systems to enable more efficient and 
timely communication with our crowd. 
This includes a ticketing system to better 
support the crowd experience. 

Protecting privacy 
and confidentiality 

Our crowd contractors expect that we 
safeguard their personal information, 
and our customers also insist on the 
highest levels of information security. 
We protect our crowd’s personally 
identifiable information (PII) by using 
a combination of people, processes 
and technology. Every Appen employee 
who interacts with the personal data 
belonging to our crowd members 
is trained on the proper handling 
of this information and the critical 
importance of adhering to our data 
protection processes. 

Outlook

In 2022, we will remain focused on our 
commitments in our Crowd Code of 
Ethics. We will also continue to invest 
in technology that makes our processes 
better for both new applicants and 
existing contractors.

Image courtesy of cLabs, Toca.

Creating opportunities

One of the six pillars of our crowd code of ethics is inclusion and we are 
dedicated to offering opportunities to individuals of all ability and backgrounds. 
Our Impact Sourcing Partnerships between our customers and community 
partners continue to grow, bringing in people in who would not otherwise have 
opportunities for meaningful employment. Our initiatives target communities 
which may currently be underrepresented in digital work including youth 
in developing countries, people with disabilities and refugee communities.

Our Crowd Code of Ethics

 X Fair pay – Our goal is to pay our crowd above minimum wage 

in every market around the world where we operate.

 X Inclusion – A diverse, inclusive culture is vital to our mission 

of helping build better AI. We offer opportunities for individuals 
of all abilities and backgrounds.

 X Crowd voice – Our crowd has a valued voice at Appen, and their 

feedback helps us to continuously improve.

 X Privacy and confidentiality – Any information collected about the 
crowd is requested solely for the purposes of the project. We take 
precautions to protect that information and do not release private 
data on individuals to third parties without lawful basis.

 X Communication – We believe in helpful, transparent, and 

responsive lines of communication with our crowd.

 X Wellbeing – We promote wellness, community, and connections 

through online forums and best practices.

Crowd Code of Ethics Statement
The Code of Ethics shows our dedication to the  
wellbeing of our crowd. The Statement is available at:  
appen.com/crowd-wellness/

Appen 2021 Annual Report

17

Value drivers
Value drivers

Our

 people

Global and diverse work force

1,265 employees 

Permanent

Fixed term

Casual

966

244

55

Part time

Full time

95

1,170

2021 Employee Distribution

USA

330

Asia Pacific

UK/Europe

80

Australia

711

144

Priority SDGs

18

We recognise that our people are critical to 
our success. Their expertise and commitment 
to our customers and crowd is a key differentiator 
of our business.

Expertise
Our people have deep industry expertise, 
particularly in the areas of project delivery, 
crowd management and engineering. 
Through our 25 years of operating, 
we have developed specialised industry 
capabilities which we embed into our 
products and processes. We also 
rely on deep domain expertise in the 
areas of linguistics, knowledge graphs, 
computational aptitude, machine learning 
and computer science.

Customer aligned organisation 

In 2021 we moved to a new organisational 
structure that is aligned to our product-
led and customer-centric strategy. 

The changes reflect our evolution from 
providing AI data annotation services 
to the provision of a broad range of AI 
data annotation products – including 
proprietary technology and software 
– that unlock growth in new markets.

The organisational restructure announced 
in May is complete and all our teams are 
now aligned to our customer centric and 
product-led strategy.

New executive leadership

In 2021 our executive team was 
strengthened by the addition of four 
new members.

•  Sujatha Sagiraju joined Appen in 
September 2021 as Chief Product 
Officer and is responsible for product 
and go to market strategy. 

• 

Jen Cole joined Appen in November 
2021 as SVP and GM of Enterprise. 
She is responsible for growing our 
Enterprise division. 

•  Eric de Cavaignac joined Appen 
in November 2021 as Chief 
Transformation Officer. He is 
responsible for delivering our 
product-led roadmap. 

•  Mike Davie joined as SVP and 

GM Quadrant. He is the founder 
of Quadrant, and will continue 
to lead the Quadrant team and 
grow the business. 

Values and culture

As we transition to a product-led and 
customer-centric strategy, this requires 
us to change the way we operate, and 
realign our values and culture. This year 
we engaged external experts to work with 
our teams to conduct a study to identify 
the ideal cultural pillars that will provide 
the foundation of our product-led and 
customer-centric strategy.

The survey found that our people want 
a constructive and empowering culture. 
Our people seek a clear vision and want 
to understand how they can contribute 
to our objectives, so they can focus on 
outcomes and work as a team to make 
decisions and move forward.

 
Our people also seek a sense of 
achievement and success. They value 
communication and want to know how 
we’re going against our objectives and 
what’s going on in the business. Having 
a clearer understanding of our objectives 
will help our people celebrate when we 
achieve them.

Making Appen a great 
place to work 

We remain committed to our goal 
of making Appen a great place to work. 
The past year has been challenging 
for our employees with the continued 
COVID-19 disruption combined with 
uncertainty as we navigated through 
our organisation restructure. 

Consequently, we experienced 
a decrease in our employee engagement. 
Our engagement score was 76% 1, 
a decrease of 6 percentage points 
on 2020. In response we have developed 
a five-point action plan to build a more 
constructive and empowering culture. 

Employee engagement

2021
2020
2019
2018

76%

82%

76%

78%

Our five-point plan builds a more constructive 
and empowering culture:

 X Clear Embraced Vision and Direction – We will roll out 

a thorough, cascading and interactive communication plan 
on our vision, direction and objectives.

 X High Levels of Achievement – We will define clear targets and 
objectives aligned with the vision, and workshop how we all 
contribute to set individual and team goals. We will celebrate 
success at every turn.

 X Strong Accountability and Empowerment – Workshops will 

ensure understanding and acceptance of our accountabilities. 
We will be empowered to deliver them, and we will applaud things 
that demonstrate a constructive culture.

 X Sense of Belonging, Collaboration and Support – We will 

encourage teamwork, within and beyond our teams, for 
collaboration and inclusion across the company, and support 
each other to do our best.

 X Growth and Development – We will continue our investments in 

training and development, aligned with our vision and future needs 
of the business, and provide opportunities for all of us to grow.

1  Appen Employee Engagement Survey December 2021.

Appen 2021 Annual Report

19

Value drivers

Diversity and inclusion 

Training and development

We provide our employees with 
extensive training and opportunities for 
career development, including through 
our internal training portal, Appen 
University. We provide job specific 
training for specialty roles and have 
a High Potential Leadership Program. 
This is in addition to our annual training 
requirements in critical areas such 
as data privacy, security awareness 
and sexual harassment. We also have 
annual refresher training for our Code 
of Conduct which sets out employees’ 
obligations to act honestly and ethically.

Our Values

Performance is having the focus 
and agility to achieve quality outcomes 
and exceed expectations. We never 
stop learning, and push and challenge 
ourselves every day. 

Honesty is being a truth-teller in 
a respectful way; taking accountability 
for our actions; giving and receiving 
direct feedback; and, being honest with 
each other, our customers, our crowd 
and ourselves.

Humility is being part of a team; giving 
credit and showing gratitude to others 
for their contributions; seeking diverse 
perspectives; and, not being afraid to ask 
for help when we don’t know something.

Grit is about taking ownership; not giving 
up; and, finding the courage to succeed. 
Grit and resilience give us the confidence 
and determination to achieve our goals.

At Appen, we employ a diverse group 
of people across our global operations. 
Our inclusive practices are guided 
by our Diversity Policy which focuses 
on increasing gender diversity and 
under-represented minorities amongst 
employees, in senior management and 
on the Board. 

The work undertaken by the Diversity 
and Inclusion Committee looks at ways 
to promote an inclusive work culture 
and practices for the benefit of under-
represented groups and the workforce 
overall. This year, we started our journey 
to understand our employees’ perception 
of diversity and inclusion in the workplace. 
Our overall score was 83% and we will 
continue to monitor this score to measure 
the performance of our ongoing diversity 
and inclusion initiatives.

The Board has set a target of 30% female 
representation at all senior leadership 
levels. This year we exceeded our target 
as female representation at senior levels 
increased to 38%, up from 30% in 2020.

Management continues to implement 
initiatives to achieve this goal including 
adding a new Senior Director level to the 
career ladder to create opportunities for 
the development of executive-level skills.

% female

2021

2020

58

50

30

28

53

41

60

 58

43

13

25

50

60

61

Total workforce

Board Director

Executive Team/SVP

Vice President

Senior Director

Director

Manager

The work undertaken by the Diversity 
and Inclusion Committee looks at 
ways to promote an inclusive work 
culture and practices for the benefit 
of under-represented groups and the 
workforce overall.

20

A safe place to work

The continuance of the COVID-19 Pandemic required us to continue our 
flexible response to the changing environment. Our COVID-19 Response 
Team continued to implement strategies to keep our people safe. 
This included reviewing and amending processes to provide safe frameworks 
for the return to office and resumption of some of our in-person work.

The pandemic also encouraged us to rethink the way we work, and to 
add further resilience into our business model, we launched our Multi-Flex 
Secure offering.

We also rallied together and supported members of staff and their families 
who were negatively impacted through internal fundraisers throughout 
the year. This was on top of our continued flexible work strategies as 
well as a series of wellbeing initiatives such as resilience workshops.

Outlook

In 2022, we will be implementing action plans based on the areas 
of focus identified through our employee engagement survey. 
This includes creating more opportunities for growth and helping our 
people to achieve work-life balance. Through the adoption of Peakon 
Voice, our Employee Engagement Platform, we’ve enabled our leaders 
to take a steady lead on improving issues in real-time while also 
celebrating successes more than ever before. They will spearhead 
actions around improvements through this feedback loop.

Appen 2021 Annual Report

21

Value drivers

Customer
 and brand

Over 25 years, we have built trusted relationships 
with our customers and a reputation for service. 
These relationships are founded on trust, quality, 
usability, scale, speed and expertise.

Customer relationships

Growing our customer base 

We have long-standing and deep 
working relationships with our 
customers. Many of our customers 
seek collaboration with us to develop 
solutions for their most complex and 
innovate products.

Value for our customers

We are the leading data provider for 
the AI lifecycle, providing training data 
to support the creation of AI products.  
Our customers value the product 
we provide along six dimensions.

•  Trust: Data privacy compliant, with 

option for secure, onsite data labelling.

•  Quality: Unbiased, high-quality and 

globally representative data.

•  Usability: Easy to use, with simple 

UX and API integrations.

•  Scale: Breadth and depth of tools 

to enrich all data types and use cases.

•  Speed: In-built automation that 
minimises latency of results.

•  Expertise: Our people bring critical 
expertise across a wide variety 
of domains.

Priority SDGs

Our customers are at the forefront of Al 
and include some of the world’s leading 
technology companies. 

Outside of this base, an increasing 
number of organisations are investing 
in AI. Some are integrating AI as a core 
component of their business while others 
are running pilots or working to scale 
their initial programs. To meet the needs 
of these customers we are developing 
products, services and our commercial 
presence to support different levels of AI 
awareness, adoption and maturity. 

Through our China and Government 
business units we have established 
bespoke capabilities and are building 
our customer relationships in these 
high-potential markets. We also have 
dedicated sales teams in US, UK and 
in mainland Europe, that serve many 
of our commercial and enterprise 
customers. We are also in the process 
of hiring new sales representatives 
in Japan and Korea. 

In 2021, we worked with 136 new 
organisations from industries including 
financial services, automotive, 
ecommerce, healthcare, logistics, 
shipping, food and retail.

22

Brand and reputation 

The Appen brand is synonymous 
with high quality training data 
for our customers, and a reliable 
source of income and flexible 
work from home model for our 
crowd workers.

In 2021 we acquired Quadrant, 
a leading location data 
collection company based 
in Singapore. We are retaining 
the Quadrant brand for the 
immediate term.

 
Helping to grow the market 

We are the leader in a fast-moving 
market and are at the forefront of how 
to deliver high-quality AI training data. 
We support new customers in their AI 
lifecycle by sharing best practices and 
the specialist knowledge we have built 
over decades of experience. 

In addition to supporting customers 
directly, we provide information and 
resources that address the practical 
challenges of building a successful AI 
program. In 2021, we held a ‘A Practical 
Guide for Responsible Machine Learning’ 
virtual series, featuring our internal 
subject matter experts. 

By the year end, the virtual series had 
become a part of the AI Curriculum at 
the University of Arkansas Walton school.

Customer focused 
organisation alignment 

In 2021 we completed a restructure that 
is more aligned to our customer base. 
This will enable greater focus on the 
specific needs to four of our major 
segments: Global, Enterprise, China 
and Government.

Appen helps Realeyes  
label large volumes of data 

Realeyes uses front-facing cameras and the latest in computer vision and machine 
learning technologies, to measure attention and emotion of opt-in participants as 
they watch video content online. This empowers brands, publishers and technology 
platforms to inform and optimise their content as well as target the right videos to 
the right audiences. Realeyes’ technology applies facial coding to predictive, big-
data analytics, driving bottom-line business outcomes for brands and publishers.

One of the biggest challenges that Realeyes encountered was their ability to 
annotate and label data quickly to deliver their product to their customers. With 
Appen, Realeyes enhanced their ability to scale by collecting, analysing, and labeling 
more data efficiently, without losing quality. What previously took three months 
to complete in-house, took just two weeks using Appen tools and contributors.

Outlook

We will continue to leverage our position and value proposition in the AI 
lifecycle to strengthen our relationships with existing customers as they 
continue to invest in AI and expand their AI-enabled products, and to grow 
our presence in new industries and markets. 

Appen 2021 Annual Report

23

Value drivers

Financial

Revenue

Underlying EBITDA 1

Underlying basic EPS 1

(US$’000)

$447.3m
4 0 % C A G R

,

4
4
7
2
7
4

,

4
1
2
9
9
6

3
7
2
,
1
8
1

,

2
7
0
3
2
0

,

1
2
7
8
1
9

(US$’000)

$77.7m
43 % C A G R

,

,

7
7
6
8
4

7
5
4
3
9

7
0
,
1
7
6

(US¢ per share)

33.0¢
32 % C A G R

.

.

3
8
0
7

3
7
2
3

3
3
8
5

.

.

3
3
0
2

,

5
2
4
2
3

2
1
,
5
7
8

.

1
5
0
7

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

Underlying NPAT 1

Underlying EBITDA margin 1

Dividend (full year)

(US$’000)

$40.6m
38 % C A G R

,

,

4
4
9
0
2

4
5
2
7
6

,

4
0
5
9
7

,

3
5
9
8
9

,

1
4
7
8
9

17.4%

(%)

1
9
4

.

1
8
9

.

1
8
3

.

1
7
4

.

1
6
9

.

(A¢ per share)

10.0¢
15 % C A G R

1
0
0

.

1
0
0

.

.

9
0

.

8
0

.

8
0

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

CAGR % represents five-year Compound Annual Growth Rate from FY17 to FY21 with FY16 as the base year.

Priority 
SDG

24

1  Underlying NPAT, EBITDA and EPS exclude the impact of items relating to business 
acquisitions, including amortisation of acquired assets, share-based payments, 
restructure costs, transaction costs and fair-value adjustments. Underlying NPAT 
and EPS also exclude deemed interest on acquisition related earn-out payments.

 
 
 
 
 
 
 
 
 
 
 
 
Our financial results reflect a record full year revenue performance 
due to a strong second half performance for Global Services and 
a higher contribution from New Markets. This reflects the strength 
of our customer relationships, crowd model and ability to deliver 
high quality data. The company’s balance sheet remains resilient 
with a significant cash balance and no debt. We have also reshaped 
our strategy to maximise our ability to capture growth and deliver 
value for shareholders.

Financial performance highlights 1

Revenue and other income increased 8% 
to $447.3 million (FY20: $412.9 million). 
This reflects a strong second half 
performance for Global Services and 
breakout growth in China. The record 
FY21 revenue performance reinforces 
the strength and market position 
of the business, which has delivered 
a compound annual revenue growth rate 
(CAGR) of 40%, over the last five years. 
It also highlights the value that our 
customers place in our ability to deliver 
high quality data, at scale, across all 
data modalities. 

Revenue diversification improved with 
New Market revenue contributing 23% 
of revenue in FY21, up from 20% in FY20.

Revenue by operating division: 

Global Services revenue (which 
represents the provision of data 
annotation services to our global 
customers) grew 5% to $344.7 million 
(FY20: $328.1 million). This reflects 
a significant turnaround from the first half 
revenue reduction of 9%, with 19% growth 
in the second half compared to the prior 
corresponding period and second half 
revenue growth of 32% on the first half 
of FY21. The record second half year 
revenue performance was driven by an 
increase in non-ads as well as ad-related 
projects, as forecast. 

Second half non-ad related project 
revenue grew 28% to $165.3 million 
on the first half, as we continue to 
support new products and applications. 
Ad-related project revenue rebounded 
28% in the second half to $49.9 million. 
Second half ad-related project revenue 
grew 18% on the first half and was in line 
with the prior corresponding period. 

Our Global customers require high 
volumes of quality data to grow 
their revenue base outside of digital 
advertising and we continued to 
support this growth. This has driven 
horizontal demand for data into areas 
such as AR/VR, e-commerce, image 
and mobile video collection, maps and 
geo-location- based services and 
services to improve translation and 
voice assistants. 

New projects (projects that commenced 
in the first and second halves of the 
year) also made a strong contribution, 
as growth in the second half was similar 
to the annual contribution in the first half. 

FY21 global revenue of $386.3 million 
comprised of $299.7 million revenue 
from existing projects (originating 
prior to FY21), while projects 
commencing in the first and second 
half added $44.4 million and $42.2 
million respectively. 

This demonstrates that our global 
customers continue to value our ability 
to deliver quality data for existing core 
programs and for new programs.

Global ad-related revenue represented 
24% of FY21 global revenue (global 
services plus global product), while 
global non-ad revenue increased 
to represent 76% of FY21 global revenue, 
up from 71% in FY20. 

New Markets revenue grew 21% 
to $102.5 million (FY20: $84.5 million) 
and was driven by growth in China 
and Enterprise divisions. Revenue from 
Enterprise, China, Government and 
Quadrant grew 55% to $60.8 million. 
Global product revenue declined 
8% to $41.7 million due to the ending 
of a large project. 

The product-led growth of the New 
Markets division together with its 
expanding customer base, continues 
to drive revenue diversification. New 
Markets revenue accounted for 23% 
of total revenue in FY21, up from 20% 
in FY20. FY21 revenue from non-global 
customers comprised 14% of total 
revenue, up from 9% in FY20.

1  Unless otherwise stated all amounts are in US dollars.

Appen 2021 Annual Report

25

Value drivers

Investment in product development 1  US$M

3.6%

FY19

13.2

9.9

3.3

FY19 2

7.0%

FY20

29.0

18.7

10.3

FY20 3

6.8%

FY21

30.2

Product
development
(ex amortisation)
as a % of revenue

20.6

68% capitalised

9.6

FY21

32% expensed

1  Product development relates to investment in engineering to ensure that the annotation platform and tools support 
our customers and their use cases, and drive efficiencies and scale. These amounts exclude amortisation expense.

2  FY19 includes amounts capitalised related to the acquisition of Figure Eight.

3  FY20 spend includes annualisation of Figure Eight engineering spend (acquisition completed April 2019).

The New Markets division won a total 
of 133 new customers in the 12-month 
period to 31 December 2021 (FY20: 136 
new customers). Appen has a diverse 
customer base, across multiple industries 
and geographies, which provides a strong 
foundation for future growth.

We are focused on improving the 
company’s revenue diversification by 
investing in New Markets. Towards the 
end of FY21, we completed the process 
of hiring a leader and senior management 
team for the Enterprise division, to focus 
on accelerating growth. 

New Markets will continue to leverage 
off the strong foundation implemented 
in FY21, and Appen’s customer base will 
continue to diversify beyond the leading 
technology customers in the world. 
This will be underpinned by deploying 
key resources into sales and marketing 
and investing in – and showcasing 
our innovative products and tools to 
support customer’s AI data for life-cycle 
needs, in a diverse range of industries 

across a variety of data modalities and 
use cases.

increasing gross margins, which continue 
to improve.

China continues to grow at a rapid pace 
with quarterly compound revenue growth 
of 56% (1Q20-4Q21). 

FY21 revenue grew 422% to $24.8 million 
on FY20. 

In China, second half revenue was up 4.9x 
on the prior corresponding period and 
up 2.3x on the first half of FY21. This was 
driven by engagement with and delivery 
of project data for leading Chinese 
technology companies as well as new 
logo wins. 

Revenue growth in China has been 
underpinned by our ability to increase 
market share with new project wins and 
growing customer share. China also 
achieved horizontal expansion across 
data modalities, particularly autonomous 
vehicles (AV), with 11 of the leading auto 
AV companies as customers. Capturing 
further market and customer share 
remains a key focus, in conjunction with 

Government remains an important growth 
opportunity for Appen in the future. 
However, in FY21 we saw revenue decline 
17% to $4.2 million due to the non-
renewal of a large contract.

New partnerships with leading 
government contractors and integrators 
as well as new engagements with 
government research labs, position this 
division for future growth.

We were recently selected in a partnership 
for the Joint Artificial Intelligence Center 
(JAIC) blanket purchase agreement (BPA) 
to support the acceleration of technology 
capabilities. The BPA of up to $249 million 
is to be allocated across multiple vendors 
over multiple years.

However, we do continue to experience 
longer sales and budget cycles, impacted 
by early-stage market dynamics 
and immaturity.

26

 
Investment in product 
development

Our products are critical to our future 
success. We are investing heavily into our 
product-first roadmap as we ‘productise’ 
what we do today, by designing, building 
and selling our pre-labelled data sets 
and data labelling products that can 
be applied to a broad range of AI 
applications’ data types and use cases. 

Data-centric AI also requires large 
volumes of data and our investment 
in product development will deliver 
higher quality data faster and more 
cost effectively to support the growing 
needs of our customers. We are using 
our products to digitise, automate and 
improve the productivity of our crowd 
operations and we are developing 
more products to add more value to 
our customers, which will drive broad 
adoption of existing and new use cases. 

In FY21, product development investment 
(excluding amortisation) represented 6.8% 
of revenue or $30.2 million. Continued 
product investment is strategically 
important to leverage AI and machine 
learning in our labelling operations 
to improve the productivity of our crowd 
and to add new products and capabilities.

Quadrant 

During 2021, we acquired Quadrant, 
a global leader in mobile location and 
Point-of-Interest data (POI), further 
expanding our addressable market and 
related product offering to include POI/
geolocation data. 

Quadrant’s highly-scalable approach 
to data capture and processing aligns 
closely to Appen’s product-led strategy. 

Quadrant’s ability to utilise Appen’s 
crowd will provide Quadrant with the 
scale and depth to grow its revenue by 
showcasing its capabilities to a broader 
range of customers. Similarly, the 
acquisition provides Quadrant access 
to Appen’s customers to help accelerate 
Quadrant’s growth and data footprint. 
Early discussions with our global and 
enterprise customers are ongoing.

Underlying EBITDA increased 3% 
to $77.7 million, which represents a net 
margin of 17.4% (2020: 18.3%). Margins 
were impacted by higher cost of sales. 

Cost of sales, which primarily comprised 
of payments to our crowd workers 
for labelling services, increased as 
a percentage of revenue from 57% 
in FY20 to 60% in FY21. This reflected 
a change in the mix of customers and 
projects within each operating division, 
as well the overall mix at the group 
level, with China contributing a higher 
proportion of the group revenue and 
at lower margins, in line with the strategy 
to prioritise market share. 

The Global Services division reported 
EBITDA of $91.2 million, up 3% from 
the prior year. Second half volumes 
translated into a healthy EBITDA 
performance with a 23% increase over 
the prior corresponding period and 
reversed a 19% decline in the first half 
over the prior corresponding period. 

The EBITDA loss in the New Markets 
segment was $11.5 million. This increased 
54% over the prior year, driven by 
continued investment to drive future 
growth. However, the second half 
performance improved with the EBITDA 
loss down 48% on the first half loss.

Highlights 

8%

Group revenue 

3%

Underlying EBITDA

10%

Underlying NPAT

Appen 2021 Annual Report

27

Value drivers

Operating expenses 1 for FY21 increased 
4% or $3.5 million over the prior year, 
driven mainly by an increase in IT and 
insurance expenses. 

The restructuring charge of $2.3 million 
comprised of restructuring costs incurred 
in respect of the re-organisation 
announced in May 2021. 

Restructuring benefits of 
approximately $15.0 million are 
expected in FY22 and will be 
largely reinvested to drive product 
development and growth. The purpose 
of the restructure was to ensure 
that spend is directed in a strategic, 
prioritised manner to support future 
growth. We are investing the cost 
savings in those areas of the business 
that will deliver growth – product 
development, efficient use of our 
tooling and growth in our non-global 
customer base.

Following an assessment of the 
probability of achieving specific 
(non-market) hurdles for the 2020 

and 2021 Long-term incentive plans, 
a share-based payment true up 
adjustment was processed in FY21.

Underlying NPAT declined 10% 
to $40.6 million primarily due to 
increased amortisation relating to our 
investment in product development, 
which commenced in FY19. 

A reconciliation between our statutory 
and underlying results are detailed 
on page 29.

The balance sheet continues to 
be resilient with no debt and net 
assets at year end increasing by 
$18.2 million to $391.9 million relative 
to the prior year. Our year end cash 
balance reduced by $12.6 million to 
$47.9 million relative to the prior year, 
as we used cash reserves to pay the 
upfront consideration of $25.3 million 
to acquire Quadrant. 

The trade receivables balance 
increased by $38.6 million to $89.2 
million due to the increase in trading 

volumes approaching year end. 
Contract assets decreased due to 
time-based billing milestones being 
satisfied as at 31 December 2021. 

Intangibles increased to $314.8 million 
mainly due to $45.4 million being 
recognised as Goodwill relating to the 
Quadrant acquisition. Total liabilities 
increased by $19.1 million to $107.0 
million mainly due to the earn-out 
liability of $18.4 million associated with 
the Quadrant acquisition.

The full year dividend is AU 10 cents, 
in line with FY20. Both the interim 
dividend of AU 4.5 cents per share 
and the final dividend of AU 5.5 cents 
per share are 50% franked. 

Cash flow from operations reduced 
$17.9 million to $60.1 million. This is 
primarily due to the working capital 
cycle and increase in project work 
at the end of the period.

Strategy and outlook 

In FY21, Appen made significant progress to reshape its strategy to capture market growth, with a particular focus on 
achieving growth outside our global customers where we are targeting >35% compound annual revenue growth rate from 
non-Global customers 2. 

The four pillars of Appen’s strategy are to GROW and diversify revenue, AUTOMATE our crowd and labelling processes, 
EXPAND our product offering and EVOLVE how we do business. 

As part of Appen’s strategy, we’ve set the following revenue, profitability, and business mix targets for FY26. 

1.  At least double FY21 revenue

2.   Improve customer mix with one-third revenue from non-Global customers 

3.  EBITDA margin of 20%

We are highly focused on these targets and will invest for growth in new products, sales and marketing, partnerships and 
explore M&A opportunities with a focus on long-term revenue growth. Our long-term revenue focus may impact EBITDA 
margins in the near term and future dividend payouts. 

Our long-term focus means we will no longer provide short-term quantitative EBITDA guidance. 

Our revenue order book including year-to-date revenue plus orders in hand stands at ~$190 million in February 2022 3.  
FY22 half on half revenue skew is expected to be similar to prior years (excluding FY20). 

We expect costs to be higher in 1H 22 due to new transformation office costs, investment in product and technology,  
and share-based payment expenses. This will result in a larger earnings skew to 2H 22 when compared to FY21.

1  Expenses excluding crowd labelling services, share-based payments, depreciation and amortisation, transaction costs, restructure costs, finance 
costs, foreign exchange loss and deemed interest on earn-out related to the Quadrant acquisition and for the prior year, the Figure Eight earn-out.

2  Non-Global includes customers from China, Enterprise, Government and Quadrant. 
3  Consistent with prior year methodology. FY21 order book of ~$165.7 million (~A$240 million).

28

The following table summarises the Group’s financial results for the current and prior year and provides a reconciliation between 
our statutory and underlying results.

Global Services revenue
New Markets revenue
Other income
Total sales revenue and other income from principal activities

Underlying net profit after tax (NPAT) 1
(Less)/add underlying adjustments (net of tax)
Amortisation of acquisition-related identifiable intangible assets
Restructure costs 2
Transaction costs
Deemed interest on earn-out liability 3
Cloud computing costs
Acquisition-related share-based payments 4
Figure Eight earn-out adjustment

Statutory NPAT
Add: tax
Add: net interest expense
Add: deemed interest on earn-out liability 3

EBIT 5
Add: depreciation and amortisation

Statutory EBITDA 6
Add/(less): underlying adjustments
Restructure costs 2
Transaction costs
Acquisition-related share-based payments 4
Cloud computing costs
Figure Eight earn-out adjustment
Underlying EBITDA 1

Statutory diluted earnings per share (cents)
Underlying diluted earnings per share (cents)
% Statutory EBITDA/sales revenue
% Underlying EBITDA/sales revenue

Year ended
31 December 
2021
US
$000

344,679
102,475
120
447,274

Restated
Year ended
31 December 
2020
US
$000

328,143
84,495
358
412,996

Change

5%
21%

8%

40,597

45,276

(10%)

(8,303)
(1,625)
(1,929)
(461)
(17)
257
–

28,519
7,356
1,362
657

37,894
35,038

72,932

2,256
2,729
(257)
24
–
77,684

22.85
32.53
16.3%
17.4%

(7,859)
–
(573)
(615)
–
(2,441)
1,844

35,632
8,907
1,435
853

46,827
27,923

74,750

–
807
2,441
–
(2,559)
75,439

28.81
36.61
18.1%
18.3%

(20%)

(19%)

(2%)

3%

1  Underlying results are a non-IFRS measure used by management to assess the performance of the business and have been calculated from 
statutory measures. Non-IFRS measures have not been subject to audit. Underlying EBITDA excludes restructure costs, transaction costs, 
acquisition-related share-based payments expenses, cloud computing costs and the earn-out (consideration) adjustment relating to the Figure 
Eight acquisition. Underlying NPAT for the year ended 31 December 2020 has been restated for a change in accounting policy associated with 
cloud computing implementation costs (refer to note 2(ii) of the financial report for further information). 

2  Includes costs incurred in FY21 associated with the organisational restructure.
3  Contingent liability with respect to the Quadrant acquisition which will settle no later than 29 February 2024, subject to Quadrant attaining 

revenue milestones. The prior year comparative relates to Figure Eight.

4  Includes a true-up adjustment reducing the share-based payments expense in relation to specific (non market) hurdles of the 2020 and 2021 

Long-term incentive plans, based on management’s assessment of achieving these hurdles.

5  EBIT is defined as earnings before interest and tax.
6  EBITDA is EBIT before depreciation and amortisation.

Appen 2021 Annual Report

29

Value drivers

Social

 and environment

Innovation in AI technology can have a positive contribution to the society 
and the environment. To achieve these outcomes, it is important to ensure 
responsible business practices are upheld to have a positive impact not 
only on the end user, but those involved in the development process.

Good business practice 
Doing the right thing by our customers, 
employees and stakeholders is key to 
maintaining relationships and our ability 
to continue operating. 

We hold ourselves to the highest ethical 
standards and conduct our business 
with integrity, respect and fairness. 

Our Code of Conduct sets out the 
standards to which we hold our business, 
our people and our interactions with 
stakeholders to. We have zero tolerance 
for bribery and corruption and our 
Anti-Corruption and Anti-Bribery Policy 
details our approach. We also do not use 
corporate funds for political advocacy, 
and we do not make political donations.

As representatives of the company, 
we ensure our people are aware of their 
obligations through mandatory code 
of conduct training. As at 31 December 
2021, 91% of eligible employees had 
completed the mandatory code of 
conduct training. We consider a range 
of potential consequences for those who 
fail to complete the training including

Priority SDGs

considering conduct or performance 
impacts in line with our disciplinary 
processes where appropriate. 

with our suppliers and customers to 
manage the risks of modern slavery and 
human rights abuses in our supply chain. 

Modern Slavery and respect 
for Human Rights 

We consider any form of modern 
slavery and human rights abuse as 
unacceptable and acknowledge our 
role in eradicating it. We have set 
out expectations for our suppliers 
and ourselves in Our Global Ethical 
Sourcing and Modern Slavery Policy. 
The policy reflects our commitment 
to respect human rights and address 
modern slavery by confirming 
our opposition to forced labour. 
Our policy also outlines our support 
for fair employment, working hours and 
conditions, freedom of association, 
discrimination and harassment, and 
offers whistleblower protections. 

Our first modern slavery statement was 
issued in June 2021 and summarises 
our ongoing commitment and efforts 
to address human rights and labour 
risks associated with our business. 
We developed and piloted responsible 
business training which included specific 
information on human rights and 
managing modern slavery risks. 

We also commenced the integration of 
our supplier requirements from our Global 
Ethical Sourcing and Modern Slavery 
Policy into our ongoing supplier due 
diligence processes and continue to work 

Any breaches of our commitments 
to good business practices are taken 
seriously, where necessary any concerns 
raised, either through grievance 
processes or under the whistleblower 
process are investigated and reported 
back to the board. In 2021, no breaches 
were recorded.

Importance of diversity to 
achieving fair AI

Ensuring equitable results for users 
of AI products requires developers to 
consider the impact of bias across the 
AI lifecycle. Bias in AI training needs 
to be addressed in the sourcing of data, 
but also in the preparation, evaluation 
and quality management stages. 
Our skilled global crowd spanning 
a range of diverse backgrounds, help 
our customers incorporate fairness 
and minimise bias, by ensuring not 
only diversity in the data itself, but 
within those that are involved in the 
data lifecycle and development of the 
product. As part of our ongoing efforts 
to ensure diverse representation across 
our crowd, we are conducting research 
programs globally to understand what 
diversity means in various locations, 
understand how that is reflected in our 
current crowd, and develop initiatives 
to address representation gaps.

30

 
Creating responsible 
AI standards

For an AI solution to work, and work 
well, it must work for everyone. A biased 
model that works for some users, and not 
others, is a failed model. At the beginning 
of the year, we launched our publication 
Embracing Responsible AI from Pilot to 
Production. We also continue to expand 
our key AI ethics considerations:

•  Bias

•  Security 

• 

• 

Explainability, and

Impact.

The aim is to improve quality, efficiency, 
transparency and responsibility for AI 
projects while promoting inclusivity 
and collaboration.

Digital work to combat 
world hunger

The World Food Program awarded Appen 
and our partners, the Celo Foundation 
and Corsali, a US$100k grant to try 
to test and deploy digital gig work 
to support the graduates of their Tech-
for-Food Program, EMPACT, in Kenya.

EMPACT is a training program funded 
by the World Food Program to help 
some of the most vulnerable and food 
insecure communities avoid hunger 
by training and connecting their youth 
to digital work.

Bringing technology to 
underprivileged communities

We also continue to work with in-country 
fieldwork partners to bring digital 
work to underprivileged communities. 
Benn, from our team in Exeter, had the 
opportunity to experience the program 
first-hand. 

“I visited Kenya in late November to 
train some fieldwork partners (market 
research companies) to use some 
of Appen’s recording software and 
hardware to collect speech data 
generated by native speakers of 
some of East Africa’s lower-resource 
languages. While there were a number 
of challenges, including the ongoing 
pandemic, being able to physically 
support the team with the set-up of 
the specialised equipment and be part 
of their learning journey was invaluable. 
This project is a great example 
of the diversity of product offerings 
Appen delivers.”

Making a difference by removing 
traditional barriers to work

People who collect and label data are a critical part of the AI industry. 
Their work makes machine learning-empowered solutions possible 
and effective. 

For many communities, digital work has unlocked a new world of possibilities 
for economic development, skills training, and the ability to participate in the 
digital economy.

Removing traditional barriers to work is a key differentiator of our business 
model. To gauge how our ‘work-from-anywhere’ model is helping to support 
individuals whose personal circumstances make it difficult for them to access 
traditional employment we launched the Impact Pulse Survey 1 to understand 
the ways that we provide support to our most vulnerable contributors.

Impacting Sourcing and Appen’s 1M+ Crowd

17%

long-term 
unemployed

before joining 
Appen

16%

77%

living under the 
global poverty line

lifted above the 
global poverty line

before joining 
Appen

after joining 
Appen

Context of our Contributors

67%

identify Appen 
as their primary 
source of
income

20%

struggle to access 
full-time employment

due to family, 
health or culture

63%

use Appen 
earnings to support 
their household 
or education

1 

Internal survey of our crowd workers conducted in November 2021 with ~7,000 responses.

Appen 2021 Annual Report

31

Value drivers

Climate change 
We acknowledge the risk associated 
with climate change and are committed 
to playing our part in supporting the 
transition to net zero emissions. In 2022 
we are focused on setting our pathway 
to achieve net zero emissions by 
2030 and working towards achieving 
certification from Climate Active.

Environmental footprint 
Our environmental and climate change 
commitments are outlined in our 
Environment Position Statement. 

• 

• 

considering the environmental impacts 
of our activities.

setting standards. 

•  monitoring compliance with our 

sustainability policies and practices.

• 

• 

overseeing the management of climate 
change related risks and opportunities. 

approving climate change 
related disclosures.

•  monitoring progress against goals and 

targets set for climate related issues. 

The Audit and Risk Management 
Committee is responsible for:

us to better measure our impact, set 
targets and establish initiatives that 
will make a difference. Our current 
assessment of Scope 1 and 2 emissions 
is in the following table. 

Our reporting boundary includes all 
offices globally occupied by Appen 
employees. Office spaces leased 
exclusively for the delivery of specific 
projects on a short-term basis and 
offices that were operational for less 
than six months in the reporting period 
have been excluded from this boundary.

We have a relatively small environmental 
footprint within our own operations and 
have committed to further reducing the 
impact of our operations, including our 
offices, facilities, travel and data centre 
usage by:

• 

• 

considering environmental and climate 
change risk as part of the quarterly risk 
reporting process.

Source

Scope 1

reviewing relevant reporting from 
management to ensure management 
is effectively managing the risks.

• 

• 

• 

• 

• 

leasing energy efficient buildings and 
adopting energy efficient practices.

reducing electricity consumption 
and increasing our use of 
renewable energy.

optimising our data centre 
requirements and working with a cloud 
supplier that has committed to using 
100% renewable energy.

reducing waste generation and 
water use and increasing recycling.

evaluating and reducing our 
greenhouse gas emissions.

•  minimising travel by using digital 

conferencing and collaboration tools.

• 

buying carbon offsets for 
unavoidable travel.

•  working with our partners and suppliers 
on sustainable procurement solutions.

We disclose our approach and plans 
in line with the recommendations 
of the Task Force on Climate-related 
Financial Disclosures. 

Governance 
Our social and environmental 
frameworks are underpinned by 
our commitment to a high standard 
of corporate governance. The Board 
of Directors is responsible for: 

•  making recommendations to the Board.

Strategy
We have commenced our journey to 
move to net zero emissions by 2030. 
Climate change presents both a number 
of risks and opportunities to our business, 
as well as our customers and suppliers. 
We have already started reviewing our 
internal processes and have partnered 
with a number of our customers to ensure 
we are developing mutual resilience.

Risk management
We assess the potential size and 
scope of climate risk through our risk 
management framework. Climate risk 
is incorporated into our Risk Appetite 
Statement which sets out our key risk 
types, the thresholds for each, and 
how we monitor and mitigate these 
risks. Management, the Audit and Risk 
Management Committee and the Board 
of Directors all have responsibilities 
with respect to overseeing, assessing 
and managing climate change risk 
(see Governance above).

Metrics and targets
We completed our first GHG emissions 
inventory during the year, covering 
Scope 1 and 2. This assessment enables 

Natural gas

Scope 2 
(Location based)

Purchased electricity

Total Scope 1  
& 2 Emissions

2021 tCO2e

226

1,052

1,278

Outlook

Over the next year we are further 
refining our inventory process to 
include additional Scope 3 categories, 
develop a partnership program with 
our suppliers to assist in education 
and reduction of their emissions, and 
increase our utilisation of renewable 
energy across our operation. 

We are also focused on setting our 
pathway to achieve net zero emissions 
by 2030 and working towards achieving 
certification from Climate Active. 
We will outline these measures in our 
2022 Annual Report.

We are expanding our impact sourcing 
activities with key objectives of assisting 
people out of poverty and providing 
a pathway to meaningful employment 
by increasing digital skills. We are 
also expanding our efforts to manage 
modern slavery risks through enhanced 
vendor engagement and assessment.

1  Scope 1 emissions include all fuel consumption at a facility to produce electricity, steam, heat or power. This also includes heating, ventilation 
and air-conditioning (HVAC) for offices with boilers. Scope 1 emissions are calculated using actual usage data (where available) or estimated 
based on published average emissions factors by floor space. Refrigerants have been excluded as responsibility for management and 
maintenance of HVAC systems of all offices is the responsibility of building management. 

2  Scope 2 emissions includes indirect emissions from purchased electricity, heat or steam. Scope 2 emissions are calculated using actual usage data 
(where available) or estimated based on published average emissions factors by floor space. The location-based figures reflect the average emissions 
intensity of the relevant grids on which our energy consumption occurs. The market-based figures reflect our procurement choices, or lack of choice, and 
are calculated using supplier-specific emission rates where available and applying residual mix emission factors to the remaining untracked energy use.

32

Analysis of risks and opportunities

Our analysis depicted below indicates that there are significant opportunities and a number of small risks associated with the 
physical impacts of climate change. This is due to the dispersed nature of our activities and operations and those of our key 
suppliers and customers.

Transition risks

Policy and legal

Potential Impact

Response

Our customers’ expect 
environmentally responsible 
suppliers as part of 
their commitment to net 
zero emissions in their 
supply chains.

We are addressing these risks by driving 
more energy-efficient operations and our 
commitment to reducing and reporting our 
carbon footprint. We are also working with 
our customers to leverage their initiatives 
into our own programs.

Physical risks

Acute

We have offices in 
locations that are subject 
to increased severity of 
extreme weather events 
due to climate change. 

Opportunities

Resource 
efficiency

Energy source

Products and 
services

Moving to more resource 
efficient processes may 
result in reduced longer term 
operating costs through 
efficiency gains but brings 
benefits through employee 
and customer satisfaction.

Using lower-emission 
sources of energy can result 
in lower costs as a result of 
reduced exposure to future 
fossil fuel price increases, 
potential changes to carbon 
pricing and reputational 
benefits with customers.

AI will be applied 
in the development of 
new technologies that 
reduce reliance on fossil 
fuels, cut greenhouse gas 
emissions, improve efficiency 
and optimise 
resource allocation. 

For short-term disruptions, remote working 
is a viable option for the majority of our 
operations with little business disruption. 
We also have business continuity plans 
and disaster recovery plans where 
adverse weather events are considered 
and continue to review and update these 
plans as necessary. Business continuity 
and disaster recovery are included and 
monitored as a key strategic objective, 
which also includes considerations due 
to the impact of climate change.

We are committed to more energy-efficient 
operations including reviewing where 
additional efficiencies can be introduced 
throughout our operations. 

We are committed to increasing our 
utilisation of renewable energy across our 
operations particularly across our physical 
office locations. 

As the provider of training data for AI 
model development, we anticipate that 
the demand for our products and services 
will continue to grow as new technologies 
are developed.

Appen 2021 Annual Report

33

Identifying

  and managing risk

In increasingly uncertain 
environments, embedding 
risk management 
in everything we do 
is critical to ensuring 
we achieve our 
strategic objectives. 

Risk appetite

COVID-19 related risks

Our risk appetite, in conjunction with our 
embedded risk management framework, 
provides direction on the type and level 
of risk we are willing to take in line with 
our overall business strategy. Our risk 
appetite has been defined at a category 
level and approved by the Board.

Key changes in 
our principal risks

In the year, we revised our principal 
risks to ensure environment, social 
and governance related risks were 
appropriately captured at the strategic 
level. Within these principal risks, 
the majority have seen a temporary 
increase in the year as we refocus to 
our product-led strategy combined with 
external factors such as the increasing 
pressure for talent in the US.

COVID-19 continues to have an impact 
across a number of our principal risks 
in the year, particularly for our workforce. 
The ongoing uncertainty has had 
an impact on our workforce, despite 
the implementation of new workplace 
practices including initiatives from our 
COVID-19 Response Team and additional 
initiatives focused on mental wellbeing. 

Emerging risks

We define emerging risks as uncertainties 
which might not be clearly understood, 
or possible to fully assess. These risks 
are considered in conjunction with our 
principal risks, and once they are more 
clearly understood, are incorporated 
into our existing risk reporting structure. 
Emerging risks have been highlighted 
within our risk categories below.

34

 
Governance

Our risk management approach ensures innovation and new possibilities are embraced together with a comprehensive 
analysis of the potential risks and identification of risk mitigation strategies.

Monitoring and 
partnering

Risk management function

•  Defines the risk management 
process to be followed by 
the business (including 
risk appetite).

•  Reviews and challenges the 
strategic and operational 
risk ensuring controls 
identified are operating, 
and tracks closure of items.

• 

Facilitates risk process, 
collating risk registers and 
consolidating the strategic 
risk register.

Ultimate responsibility
Board through the Audit & Risk Management Committee

•  Approve the risk management framework.

•  Approve the risk appetite statement and subsequent 

addressing of escalated risk appetite triggers.

•  Have oversight of strategic and related ESG risks 
(including climate related risks and impacts).

Oversight

Executive and Senior Leadership Team

•  Assess, manage and monitor risk profiles for identified 

strategic risks.

• 

Identify where risk appetite statement triggers may 
be met and further escalation is required.

•  Promote a positive and appropriate attitude towards 
risk management and ensure employees are aware 
of their responsibilities.

Ownership

Operational management

• 

• 

Identify, prioritise, assess and monitor risks which may 
arise in the business operations.

Implement and comply with all controls, policies and 
procedures within their area of responsibility, including 
devising and implementing controls to address identified 
operational risks.

Appen 2021 Annual Report

35

Identifying and managing risk

Key:    Increase 

  Decrease 

==  Stable

A summary of our principal risks, changes in the year, mitigation strategies and related trends are detailed in the tables below. 
This reflects the risks identified by the Board for the year ended 31 December 2021. The risk landscape is continually evolving 
and we regularly monitor and identify risks on a proactive basis. This means the risk register and associated strategies are not 
exhaustive and are reflective of efforts at a set point in time. 

Business model

Principal risk

Mitigation

Value driver

Strategic positioning of global operations

•  Macroeconomic and geopolitical risks, including 

Changes to global economic and political conditions can 

impact the group, including whether we continue to operate 

in each of our geographical areas.

  Emerging risk

==  Change

 This risk remains steady as a result of ongoing 
uncertainty in the wider geopolitical environment, 

particularly between the US and China.

consideration of potential political uncertainty 

in certain markets and geographies, are factored 

into our strategic planning processes and 

investment activity.

•  We undertake ongoing horizon scanning to 

monitor potential policy, legal and regulatory 

developments that may impact our operations 

in particular jurisdictions and ensure we have 

plans and processes in place to react in an agile 

manner with minimal business disruption to any 

changes that may occur.

Customer 
and brand

Social and 
environment

Alignment of customers, products and services 
to strategic objectives

Currently a few large global technology companies are the 

major buyers of AI training data. The revenue from these 

clients is significantly larger than the revenue from other 

clients and the volumes can fluctuate. Clients can also 

•  We monitor relevant market and customer trends 

and regulatory changes to identify potential 

headwinds for our clients which may impact our 

future revenue or costs. 

•  We have reprioritised to a product-led focus 

to meet evolving customer needs. 

Customer 
and brand

reprioritise their spend away from areas of innovation or 

•  We identify and pursue new opportunities 

have ongoing needs for training data impacted by strategic 

in fast-growing sectors and markets to diversify 

Global 
crowd

changes of other players in the sector. 

  Change

 This risk has trended upwards due to the impact 
of regulatory pressure for our larger customers.

our customer and revenue base. This includes our 

acquisition of Quadrant in the year.

•  We continue to focus on increasing revenue in our 

New Markets division to reduce our reliance on 

our global customers.

Technology, 
processes, 
systems

Financial

36





Principal risk

Mitigation

Value driver

Market competition changes

In some parts of our business there is competition from niche 

and low‑cost providers. Customers may also choose to do 

some data annotation tasks in‑house and/or use their scale 

to seek better terms on pricing.

  Change

 This risk has trended upwards due to the 
increasing pressure from competitors 

in the year. 

•  We monitor new investments in the data 

annotation sector closely. 

•  We have transitioned to a product led focus and 

reorganised the business accordingly. 

•  We have invested in new sales and marketing 

capabilities to deepen and expand our 

relationships with existing and new customers. 

•  We continue to invest in technology to increase 

the quality of our services and to deploy 

new capabilities.

Customer 
and brand

Technology, 
processes, 
systems

•  Our core Relevance activities (comprising 80% 

of total Global revenue) are less amenable 

Financial

to replication by machines or insourcing as they 

require a large‑scale diverse crowd performing 

subjective human judgements.

Agility in meeting changing customer expectations

•  We are specifically investing in a quick response 

The sector we operate in is fast moving, and we need to be 

agile to meet these expectations. Knowledge and skills need 

team for our major clients to ensure we can keep 

pace with their expanding needs.

to be developed at the same rate as our clients to continue 

•  We continue to build relationships with key clients 

to meet their expectations. 

to ensure we can anticipate strategy changes and 

react accordingly.

  Change

 This risk has increased in the past year due to 
the increasing visibility of the sector which can 

result in fast moving projects and a requirement 

to react quickly to our clients’ needs. 

Customer 
and brand

Technology, 
processes, 
systems

Appen 2021 Annual Report

37

Identifying and managing risk

Key:    Increase 

  Decrease 

==  Stable

Principal risk

Mitigation

Value driver

Resilience following disaster, crisis or events 
impacting business continuity

•  We store data in enterprise grade, 

cloud-based servers which are duplicated 

The loss of data, a physical site or critical employees 

to minimise disruption.

could result in a major impact to our customers, revenues 

•  Our engineering team focuses on resilience 

and reputation.

  Change

 This risk has increased in the past year due 
to the increasing frequency of cyber-attacks, 

extreme weather events, and potential impact 

from the coronavirus pandemic. 

to mitigate the risks of material or 

sustained disruption.

•  We have business continuity plans for facilities 

that require a physical presence on-site and 

critical systems.

•  We have embarked on a process to embed 

business continuity considerations into our 

client project plans beyond our critical projects.

•  We conduct scenario testing for our disaster 

recovery plans.

•  Our work-from-home model for data annotators 

makes our business model extremely flexible 

and resilient.

•  We continue to have robust COVID-safe work 

practices for our employees.

Customer 
and brand

Technology, 
processes, 
systems

Social and 
environment

People

Principal risk

Mitigation

Value driver

Variations in workforce strategy affecting key 
employee capability and capacity

Our business is reliant on specialised skills. Our ability 

to grow is dependent on attracting, developing and 

retaining our talent.

  Change

 The impact of employment market related 
pressure, combined with fatigue related 

to ongoing COVID lockdowns has resulted 

in an increase in this risk.

Appen  
employees

Social and 
environment

•  Our People and Culture team works closely with the 

business to understand the skills and capabilities 

required to deliver our business objectives and 

to ensure those needs are met. 

•  We provide learning and development programs 

to strengthen our existing capabilities and to retain 

talent through progression pathways.

•  We have implemented a range of initiatives to support 

employees during the pandemic including additional 

Employee Assistance Program services and wellness 

events; increased communications and company town 

halls; as well as clearly articulating our COVID-safe 

return to office plans.

•  We have conducted benchmarking across the sector 

to ensure our offerings are comparable and introduced 

additional employee benefits programs to retain and 

attract talent.

38





Technology and innovation

Principal risk

Mitigation

Value driver

Managing organisation culture and 
leadership through change

•  We positively reinforce our values, desired behaviours 

and attributes through direct links to reward 

We have undertaken a significant restructure and 

refocus which is reliant on key individuals to ensure 

successful change.

  Change

 This risk has increased in the year due 
to uncertainty in the employment market 

and recognition.

•  We have introduced a dedicated transformation 

team that is responsible for planning, executing, 

co‑ordinating and controlling activities related 

to change.

•  Where change is dependent on talent, we implement 

programs to ensure key employees receive 

tailored incentives.

Appen  
employees

Technology, 
processes, 
systems

as well as the restructure earlier in the year.

•  We have conducted focus groups and used the 

findings to revise our employee value proposition, 

ensuring it is robust and attractive to current and 

prospective talent.

Investment in technology innovation 
and transformation

Technology innovation is key to improving our 

capabilities, increasing efficiency and automation, 

keeping pace with customer expectations and staying 

ahead of our competition.

•  We are investing in our transformation program 

to improve both customer and crowd experiences, 

further solidify our core foundations and deliver 

automation benefits and efficiencies and new offerings.

•  We utilise agile methods in our project delivery 

to ensure investment in engineering projects 

is appropriately prioritised and oversight is in place.

Technology, 
processes, 
systems

Customer 
and brand

  Change

 This risk has increased in the current year as 
our digital transformation program progresses 

and we continue to invest in our engineering 

and innovation teams.

Appen 2021 Annual Report

39

Identifying and managing risk

Key:    Increase 

  Decrease 

==  Stable

Principal risk

Mitigation

Value driver

Market disruption

•  We have a team that is dedicated to monitoring 

AI and technology markets, customer trends and 

The AI market is very dynamic and client needs and 

end‑user expectations change rapidly. Changes in the 

regulatory changes. 

AI market and regulatory environment could impact our 

•  We use these insights to inform our strategy and 

business model, our required product offering and our 

technology roadmap, and to evolve our offering.

strategic decisions across markets.

  Emerging risk

==  Change

 This risk has remained stable in the current 
year but we continue to monitor closely 

as we anticipate that this risk will increase 

over subsequent periods.

•  We scan for additional opportunities to expand into 

other markets and/or technology to support our 

existing offering.

•  We have partnered with the World Economic Forum 

to create responsible AI standards to increase 

the value of, and trust in AI, for businesses and 

the community.

Technology, 
processes, 
systems

Customer 
and brand

Protection of intellectual property

•  We have an IP Committee that looks at new 

With an increasingly product‑led strategy the need for 

solid intellectual property protection strategies are key 

to delivering outcomes for our customers.

technologies through invention disclosures, develops 

appropriate protection strategies for that technology 

and ensures alignment with product directions 

(including patenting, copyright, trade secret, 

defensive publication etc).

Technology, 
processes, 
systems

==  Change

 This risk has remained stable in the current 
year but we continue to monitor closely 

as we anticipate that this risk will increase 

over subsequent periods.

•  We have training to ensure employees are aware 

of the need to protect confidential information. 

• 

Access to core technologies is geographically 

segmented to improve IP protection. 

• 

Brands are protected in relevant markets.

40





Crowd

Principal risk

Mitigation

Value driver

Crowd conditions

Independent contractors are critical to our business. 

The attraction and retention of skilled contractors 

enables our competitive advantage and customer 

value proposition.

==  Change

 This risk remained stable in the current year. 
We continue to see customers requesting 

information on crowd conditions, particularly 

in areas related to content moderation.

•  Our Crowd Code of Ethics establishes the 

conditions that we will adhere to, above the 

minimum legal requirements.

•  We continue to conduct risk assessments on the 

locations where there may be issues with contractor 

conditions as well as changes in employment trends 

and upcoming legislation.

•  We have programs for high performing contractors 

to expand their skills.

•  Our Impact Sourcing strategy provides jobs and 

career development to people who otherwise have 

limited prospects for formal employment.

Crowd supply meets customer demand

•  We continue to invest in our contractor experience 

Our business model relies on our ability to provide 

customers with access to a broad range of skills 

provided by our global crowd.

==  Change

 This risk remains stable. While there is 
increasing demand from customers for diverse 

crowd members, the increasing breadth of our 

crowd has continued to be to our advantage.

and have completed a number of projects 

to enhance communications and reduce friction 

in the onboarding process. 

•  We have commenced new strategies to combat 

contractor integrity to further guarantee that our 

clients have access to the best quality contractors. 

•  We have partnerships with sourcing agencies 

to increase our reach into difficult markets and 

to stimulate applicant interest.

Global 
crowd

Customer 
and brand

Global 
crowd

Customer 
and brand

Appen 2021 Annual Report

41

Identifying and managing risk

Key:    Increase 

  Decrease 

==  Stable

Data management

Principal risk

Mitigation

Value driver

Compliance with security, privacy and 
other data regulations

• 

Security and privacy are core foundational elements 

in our new product-led strategy.

We manage a large amount of data as part of our 

operations including a significant amount of 

personal information which requires increased 

security requirements.

•  We continue to integrate security and privacy 

requirements into our systems and offerings by 

increasing the collaboration between our product, 

engineering and privacy teams.

Technology, 
processes, 
systems

•  We have a team that is responsible for understanding 

emerging information security risks. They consult with 

Customer 
and brand

  Change

external advisors. 

 This risk continues to trend higher due to 
increasing regulation globally as well as an 

• 

Information security risk assessments are conducted 

on a regular basis and the IT team undergoes training 

increase in the amount of sensitive information 

in risk management.

we are being requested to collect or process.

•  We are ISO 27001 and SOC 2 certified.

•  We have policies, procedures and training 

to ensure employees are aware of their privacy 

and security obligations.

• 

Privacy and data security are standing agenda items 

for our IT Governance Steering Group and Privacy 

Steering Group which report quarterly to our Audit 

and Risk Management Committee.

Emerging cyber security issues

•  We have implemented a cyber security risk 

We manage sensitive information, increasing our 

exposure and susceptibility to cyber attacks. 

Cyber threats could lead to a loss of data or service 

interruption impacting customers and our reputation.

  Change

management framework across the organisation. 

This adheres to industry recognised standards, such 

as the International Organization for Standardization 

(ISO) and National Institute of Standards and 

Technology (NIST). It includes the deployment 

of physical and technological security measures 

to identify, protect, detect and respond to information 

and cyber security risks. 

Technology, 
processes, 
systems

Customer 
and brand

 As we continue to grow, we become an 
increasingly large target for cyber crime. 

This, combined with the overall increase 

in cyber attacks and growing sophistication 

in these attacks, has resulted in an increase 

•  We have ISO 27001 and SOC 2 certification.

•  We conduct audits of our cyber security practices, 

including scenario planning and penetration testing, 

for cyber security incident management.

in this risk during the year.

• 

The strength of our control environment is tested 

on an ongoing basis by independent security 

experts. Their recommendations are implemented 

in a prioritised manner. 

•  We have policies, procedures and annual training 

to ensure employees are aware of the threat and 

their responsibilities, and we conduct regular synthetic 

phishing tests.

42





Financial

Principal risk

Mitigation

Value driver

Financial sustainability

We operate globally and our business can be affected 

by foreign exchange rates, changes in debt markets 

and tax obligations. As a listed entity we also have 

an obligation to protect shareholders’ capital.

==  Change

 Moving to a reporting currency of USD has reduced 
the impact of foreign exchange fluctuations. 

This risk has remained steady in the year.

•  We moved to US dollars as our primary reporting 

currency to reduce foreign exchange translation risk. 

We engage in hedging arrangement to further mitigate 

Financial

this risk. 

•  We have a specialised financial and tax team. We also 

retain external tax experts who monitor developments 

in international tax and assess the impact of changes.

•  We continue to monitor the external landscape 

and conduct scenario planning to ensure we can 

appropriately respond to changes, such as tax rates, 

in a timely manner.

•  We continue to apply our hedging policy to Australian 

expenses that are settled with US dollar funds.

Appen  
employees

Support

Principal risk

Mitigation

Value driver

Compliance with legal, statutory and 
ethical obligations

•  We maintain appropriate controls, governance 

and oversight. 

We are a global business and have a responsibility 

to deliver consistent with our legal, statutory and 

ethical obligations across a number of jurisdictions.

•  We undertake ongoing horizon scanning to 

monitor potential policy, legal and regulatory 

developments that may impact our operations 

==  Change

 This risk has remained steady in the year.

in particular jurisdictions. Our compliance framework 

includes policies, procedures and a suite of mandatory 

compliance training which helps drive positive 

attitudes to compliance across the business.

•  We have added relevant subject matter expertise 

across the business and are increasing our training 

program for all staff to extend our compliance and 

reporting capabilities.

Environmental, social and governance 
(ESG) risks and performance

As a growing company with a global workforce, we have 

a responsibility to consider the environmental, social and 

economic impacts and influences of our activities and to 

look for ways to make a positive contribution and reduce risk.

•  We understand the local labour and human rights 

landscapes in the jurisdictions we operate in, and take 

steps to comply with modern slavery requirements. 

•  We have commenced our journey to net zero emissions 

by 2030 and have completed our Scope 1 and 2 GHG 

emissions inventory. 

Social and 
environment

Financial

Appen  
employees

Social and 
environment

• 

Further information can also be found on page 32 

as part of our TCFD reporting.

  Emerging risk

  Change

 This risk has increased due to heightened scrutiny 
from stakeholders and customers wanting to see 

the adoption of ESG factors into business strategy.

Appen 2021 Annual Report

43

Our approach
  to governance

The Board and management team maintain 
high standards of corporate governance as 
part of our commitment to create value for 
all stakeholders through effective strategic 
planning, risk management, transparency 
and corporate responsibility.

Our governance policies and practices 
have been consistent with the 4th edition of 
the ASX Corporate Governance Council’s 
Corporate Governance Principles 
and Recommendations (ASX 
Corporate Governance Principles) 
throughout the year. 

2021 Board and Committee 
priorities

Key areas of governance focus and 
key activities undertaken by the Board, 
its Committees and management during 
2021 included:

Strategic and financial 
performance

• 

a Board and executive strategy 
session was held with a focus on 
existing and new market growth and 
internal and contributor productivity. 

We regularly review our governance 
practices considering the Company’s 
growth and emerging corporate 
governance developments.

Governance framework

Our governance framework ensures 
accountability, both of the Board and 
senior management. 

To clarify the roles and responsibilities 
of directors and management and 
to assist the Board in discharging 
its responsibilities, the Board operates 
under a formal Charter which sets 
out the functions reserved to the 
Board and provides for the delegation 
of functions to Board Committees and 
to senior management.

The Board is responsible for 
demonstrating leadership, defining 
the Company’s purpose, establishing 
strategic objectives, approving our values 
and the Code of Conduct, and oversight 
of the management of the Company. 

The Board has established two standing 
Committees which assist with the 
execution of its responsibilities – the 
Audit and Risk Management Committee 
and the People and Culture Committee.

Appen employees

• 

• 

The COVID-19 Response Team 
continued to define safety protocols 
for all offices and provide updates 
on impacts to colleagues, the status 
of each office, and related policies.

The Diversity and Inclusion 
Committee continued to focus on 
initiatives to promote gender diversity 
and implement practices for the 
benefit of under-represented groups.

Global crowd

•  Reinforced our Crowd Code of Ethics 
and its role in building our reputation 
as a company of fairness and integrity 
in how we partner with our crowd.

Social and environment

•  Completed our Scope 1 and 2 GHG 

emissions inventory.

•  Submitted our initial Modern 

Slavery Statement.

Governance and 
Board renewal 

• 

a key focus for the Board was our 
response to the first strike against the 
remuneration report received at the 

AGM. A review was conducted on 
executive pay following consultation 
with proxy advisors on issues 
perceived in the current remuneration 
structure. As a result, changes were 
made to the executive remuneration 
framework, effective from 1 January 
2022, which have been outlined in 
our Remuneration report.

• 

appointed Richard Freudenstein 
as the independent non-executive 
Chair of the Board.

Oversight of financial and 
capital management

• 

adopted US dollars as our primary 
currency to reduce foreign exchange 
translation risk.

Ethics and responsible 
decision-making

• 

• 

• 

commenced progress in reducing 
our GHG emissions by completing 
the first GHG inventory and reporting 
in line with the CDP Framework.

partnered with key customers 
to establish projects to identify 
and monitor our impact on social 
impact activities.

issued our first Modern 
Slavery Statement.

Compliance and 
risk management

• 

• 

internal audit program – reviewing 
and assessing processes across key 
operational areas; including a review 
of our crowd pay processes.

reviewed the risk management 
framework, revised risk appetite 
statement and updated our 
strategic risks to incorporate 
material ESG risks.

Corporate Governance Statement
Our Corporate Governance Statement provides detailed information on our corporate governance framework. 
The Statement and the Board and Board Committee Charters are available at:  
appen.com/investors/corporate-governance/

44

 
Board skills and experience

The Board maintains a Board Skills Matrix that outlines the skills and experience that directors need to collectively possess for 
the Board to effectively discharge its duties. It is reviewed annually to ensure the core competencies listed remain relevant to the 
Company. The Board also regularly monitors and reviews its performance and the performance of its Committees.

Skill

Description

Skill level

Board diversity

Strategy

Finance

Risk

Experience in defining strategic objectives, assessing 
business plans and driving execution. Ability to 
think strategically and identify and critically assess 
opportunities and threats and develop effective 
strategies in the context of changing market conditions.

Understanding the financial drivers of the business, 
experience in financial accounting and reporting, 
corporate finance and internal financial controls.

Experience in identification and monitoring of 
material financial and non-financial risks, oversight 
of compliance frameworks and controls, mitigation 
strategies and compliance issues.

Industry 
experience

Experience and understanding of language 
technology, machine learning and artificial intelligence 
including applications, market drivers and trends.

Customer/
client

Experience developing customer/client strategy 
and delivering customer/client outcomes.

Capital 
markets

Expertise in considering and implementing efficient 
capital management including alternative capital 
sources and distribution, yields and markets.

Corporate 
transactions

Experience in assessing and completing complex 
business transactions, including mergers, 
acquisitions, divestments, major projects and 
business integration.

People 
and culture 
management

Board Committee or senior executive equivalent 
experience relating to people management 
and human resources, corporate culture and 
remuneration issues of a global organisation.

Governance

Knowledge and experience in best practice 
governance structures, policies and processes.

Technology 
and innovation

Experience and expertise in identifying, assessing, 
implementing and leveraging digital technologies 
and other innovations.

Data and 
security

Understanding the use of data and requirements 
relating to data security, cyber risk and privacy.

International 
business 
experience

Experience in international business, trade and/or 
investment at a senior executive level and exposure 
to global markets and a range of different political, 
regulatory and business environments.

Environment, 
social and 
governance

Expertise in the areas of environment, social 
and governance (ESG), and the ability to advise 
the Company of required policies, actions and 
disclosures on these matters.

High competency and experience

Medium competency and experience

50%
of directors
are female

Male
Female

50%
50%

Non-executive 
director tenure

4.5 years

average tenure
of NEDs

0–1 year
1–3 years
3–5 years
5+ years

17%
17%
0%
67%

International 
business experience

83%

high international
experience

High
Medium

83%
17%

Director independence

83%
of directors are
independent

Independent
CEO

5
1

Appen 2021 Annual Report

45

Board

 of Directors

Richard 
Freudenstein
BA (Law) (Hons), BA (Economics)

Non-Executive 
Chairman

Appointed: 12 August 2021

Board Committees: 
Member of the People and 
Culture Committee

Experience and expertise
Richard was appointed as Chair in October 2021 and has been 
a non-executive director since August 2021. Richard is a director of Coles 
Group Limited, REA Group Ltd and Cricket Australia. Previously, he was 
Chairman of REA Group Ltd and a director of Ten Network Holdings Ltd, 
Foxtel and Astro Malaysia Holdings Berhad. Richard has held the roles 
of Chief Executive Officer (CE0) at Foxtel, News Digital Media and The 
Australian, and was Chief Operating Officer at British Sky Broadcasting. 
He is currently Deputy Chancellor and Fellow of the Senate at the 
University of Sydney.

Directorships of other listed entities 
in the last three years
Coles Group Limited (November 2018 to present) and REA Group Limited 
(October 2006 to present).

Mark Brayan
MBA, BSurv (Hons)

Managing Director 
& Chief Executive 
Officer

Appointed: 13 July 2015

Board Committees: Nil

Experience and expertise
Mark is responsible for the company’s leadership, strategy and culture. 
He has more than 30 years’ experience in technology and services. 
Prior to joining Appen, Mark was CEO of MST Global, a provider of 
technology solutions to the resources sector. Before that, he was the CEO 
of Integrated Research Limited (ASX:IRI), an international software company 
listed on the Australian Securities Exchange. Mark was also Chief Operating 
Officer (COO) of the HR outsourcing company Talent2 (ASX:TWO) and CEO 
of Concept Systems (ASX:CSI) before its merger with Talent2.

Directorships of other listed entities 
in the last three years
Nil

Steve Hasker
BCom, MBA, MIA, ACAA

Independent 
Non-Executive 
Director

Appointed: 7 April 2015

Board Committees: Chair of the 
People and Culture Committee

Experience and expertise
Steve is currently President and CEO of Thomson Reuters. He has been 
in this role since March 2020. Prior to this he was a Senior Advisor to TPG 
Capital and CEO of Creative Artists Agency Global, based in Los Angeles, 
where he oversaw CAA’s commercial activities. Previously, Steve was 
Global President and COO of Nielsen, based in New York, responsible for 
Nielsen’s commercial and product activities across its media and consumer 
businesses. Prior to joining Nielsen in 2009, he was a partner at McKinsey 
& Company’s Global Media, Entertainment and Information practice 
in New York. Before joining McKinsey, Steve spent five years in several 
financial roles in the U.S., Russia and Australia. Steve is a member of the 
Institute of Chartered Accountants Australia and New Zealand.

Directorships of other listed entities 
in the last three years
Global Eagle Entertainment Inc. (7 April 2015–4 March 2020) and Thomson 
Reuters (March 2020 to present).

46

 
Robin Low
BCom, FCA, GAICD

Independent 
Non-Executive 
Director

Appointed: 30 October 2014 

Board Committees: Chair of 
the Audit and Risk Management 
Committee, Member of the 
People and Culture Committee

Experience and expertise
Robin is a non-executive director who also serves on the boards 
of ASX listed companies AUB Group, IPH and Marley Spoon. She has 
extensive finance, risk and business experience from her 28 year career 
at PricewaterhouseCoopers where she was a partner specialising 
in assurance and risk. Robin is a past Deputy Chairman of the Auditing and 
Assurance Standards Board and is a Fellow of the Institute of Chartered 
Accountants Australia and New Zealand.

Directorships of other listed entities 
in the last three years
CSG Limited (20 August 2014–19 February 2020), AUB Group Limited 
(3 February 2014 to present), IPH Limited (23 September 2014 to present), 
Marley Spoon AG (29 January 2020 to present).

Vanessa Liu
AB Psychology (magna cum 
laude with highest honors); 
JD (cum laude)

Independent 
Non-Executive Director

Appointed: 27 March 2020

Board Committees: 
Member of the Audit and Risk 
Management Committee

Experience and expertise
Vanessa has a deep understanding of emerging technology trends and 
enterprise uptake of artificial intelligence, especially in the US market. 
She was most recently the Vice President of SAP.iO, the early stage 
venture arm of SAP which invests in start-ups in enterprise technology. 
Before SAP, Vanessa was the Chief Operating Officer at Trigger Media 
Group, a digital media incubator. Previously, Vanessa was an Associate 
Partner at McKinsey & Company’s Media and Entertainment Practice, 
based in Amsterdam, London and New York. She was responsible for 
serving clients in a variety of media and high-tech sectors on issues 
of digital strategy, emerging market strategy, growth and innovation.

Directorships of other listed entities 
in the last three years
Nil

Deena Shiff
BSc (Econ), BA (Law)

Independent 
Non-Executive 
Director

Appointed: 15 May 2015

Board Committees: 
Member of the Audit and Risk 
Management Committee

Experience and expertise
Deena has enjoyed a distinguished business career covering senior roles 
in corporate positions and the legal profession. She was the founding CEO 
of Telstra’s corporate venture capital arm, Telstra Ventures, and Group 
Managing Director, Telstra Business. Previously, Deena was a partner in the 
leading law firm, Mallesons Stephen Jaques. She is currently Chair of the 
Advisory Board for the ARC Centre of Excellence for Automated Decisions 
and Society, Chair of the Advisory Board of the Australian Centre for China 
in the World, and Chair of the Australian Broadband Advisory Council.

Directorships of other listed entities 
in the last three years
Chair of Marley Spoon AG (5 June 2018 to present), Pro Medicus (1 August 
2020 to present), Electro Optic Systems Holdings Limited (December 2021 
to present).

Chris Vonwiller
BSc, BE (Hons), MBA, FIE (Aust.), FTSE

Former Non-Executive Chairman

Appointed: 14 August 2009. Resigned: 28 October 2021

Chris was the Non-Executive Chairman of Appen from August 2009 until October 2021, having formerly served as Appen CEO from 1999–2010. 
Prior to joining Appen, served for 20 years in senior executive positions with the Australian telecommunications carrier Telstra Corporation Limited, 
playing a leading role in the development and deployment of innovative internet services, multimedia, and pay television. Chris is a former Chairman 
of the Warren Centre for Advanced Engineering at The University of Sydney. He was elected a Fellow of the Australian Academy of Technological 
Sciences and Engineering in 2007.

William Pulver

BCom (Marketing)

Former Independent Non-Executive Director

Appointed: 19 April 2010. Resigned: 25 August 2021

William (Bill) served as Appen CEO from 2010–2013 and was the CEO of the Australian Rugby Union from 2013–2018. Previously, he was the President 
and CEO of NetRatings, Inc., a NASDAQ-listed company (NTRT), specialising in Internet media and market research. Prior to this, Bill held leadership 
roles at ACNielsen with eRatings.com, Pacific region and Australia.

Appen 2021 Annual Report

47

Executive
    Team

Mark Brayan
MBA, BSurv (Hons)

Managing Director 
& Chief Executive 
Officer

Appointed: July 2015

Kevin Levine
BComm, BAcc

Chief Financial Officer

Appointed: January 2016

Eric de 
Cavaignac
MBA, BA

Chief Transformation 
Officer

Appointed: November 2021

Jen Cole
MA, BA

SVP & GM, Enterprise

Appointed: November 2021

Experience and expertise
Refer to Board of Directors page 46 for Mark’s experience and expertise

Experience and expertise
Kevin is responsible for the finance, IT and corporate functions including 
legal, investor relations and corporate development. He is a Chartered 
Accountant with more than 25 years’ experience in executive operations 
and financial roles in listed and unlisted companies, with particular 
exposure to start-up, high growth companies in the services and technology 
sectors. Prior to joining Appen, Kevin was the CEO and CFO of Rubicor 
Group Limited, one of the largest networks of specialist recruitment 
businesses in Australasia. Before that, Kevin was the CFO of Trade Wind 
Communications Limited, an Australian public technology company 
previously listed in Canada and the US.

Experience and expertise
Eric de Cavaignac joined Appen in November 2021 and is responsible for 
driving programs to scale operations and delivery, and support revenue 
growth. He brings over 25 years of experience in partnering with investors 
and management to transform businesses, and to deliver lasting growth 
and profit improvement.

Before joining Appen, Eric worked across a number of industries, including 
TMT, ecommerce, health, financial services, and luxury, where he helped 
drive digital transformation, international expansion, strategic M&A, and 
business restructuring. Eric has worked in New York, London, and Sydney 
including, 10 years as an advisor with McKinsey and running a strategy 
and capital advisory business, and a number of executive positions 
reporting to the CEO of multinational companies executing a turnaround 
or transformation.

Eric has a BA (Hons) in International Affairs from Trinity College, and 
an MBA (Beta Gamma Sigma, Dean’s List) from Columbia Business School.

Experience and expertise
Jen Cole joined Appen in November 2021 and comes to Appen with over 
22 years of experience building enterprise marketing and data platforms, 
leading go to market teams, and scaling the delivery of technology 
enabled services. As SVP & GM, Enterprise Jen is responsible for the 
success of Appen’s Enterprise business including go-to-market strategy, 
sales, delivery, and operations to ensure continued growth and sustained 
client success. 

Prior to joining Appen Jen was the President at Sincro, an Ansira company, 
where she led a 1000 person global team building advertising technology, 
ecommerce platforms, and marketing solutions for distributed ecosystem 
business environments. Prior to that Jen was the SVP Digital at CDK Global 
focused on growing digital capabilities within CDK’s end to end technology 
solutions for the automotive retail sector.

Jen has an MA in Psychology from the University of California, Berkeley 
and a BA in Psychology from Colgate University.

48

 
 
 
 
Mike Davie
BBA, MSc

SVP & GM, Quadrant

Appointed: September 2021

Experience and expertise
Michael (Mike) Davie is the founder of Quadrant and joined Appen in September 
2021 following the acquisition of Quadrant by Appen. Mike has been leading 
the commercialisation of disruptive mobile technology and Information and 
Communications Technology infrastructure for more than a decade with leading 
global technology firms in Asia, Middle East and North America. Prior to founding 
Quadrant, Mike was a member of the Advanced Mobile Product Strategy Division 
at Samsung where he developed go-to-market strategies for cutting edge 
technologies created in the Samsung R&D Labs. He also provided guidance 
to Asia and Middle East telcos on their 4G/LTE infrastructure data needs and 
worked closely with them to monetise their M2M and telco analytics data.

Wilson Pang
MEng (ElecEng), BEng (ElecEng)

Chief Technology 
Officer

Appointed: November 2018

Experience and expertise
Wilson is responsible for products and technology. He has over 20 years’ 
experience in software engineering and data science. Prior to joining 
Appen, Wilson was Chief Data Officer of CTrip in China, the world’s second 
largest online travel agency, where he led data engineers, analysts, data 
product managers, and scientists to improve user experience and increase 
operational efficiency. Before that, he was senior director of engineering 
at eBay in California and held leadership roles in data services and 
solutions, search science, marketing technology, and billing systems. 
Previously he worked as a systems architect at IBM.

Kerri Reynolds
MBA, BA

SVP, Crowd Sourcing 
Operations & HR

Appointed: March 2017

Experience and expertise
Kerri is responsible for attracting and building our global crowd of 
professionals and for the Human Resources function. She has over 20 
years of experience in global talent acquisition and across several human 
resource functions. Before joining Appen, Kerri was the Senior Director 
of Staffing Strategy at Microsoft where she developed and implemented 
global talent acquisition strategies for the 50,000+ person Sales, 
Marketing & Services Groups. Prior to that, Kerri spent her career with 
MasterCard Worldwide, The Gap, and Citibank.

Sujatha 
Sagiraju
MBA, MSc, B.Tech

Chief Product Officer

Appointed: September 2021

Tom Sharkey
BSc (AeroEng)

SVP, Client Services

Appointed: July 2018

Experience and expertise
Sujatha Sagiraju joined Appen in September 2021 as SVP of Product and 
she is responsible for the product strategy. She is a technology pioneer 
with over 20 years of broad experience in building disruptive large-scale 
online services and Al/ML and data platforms. She joined Appen from 
Microsoft where she held leadership roles in several groups including 
Bing and Azure Al Platform

Sujatha has an MBA in Technology Management from University of 
Washington, Seattle, MS in Petroleum Engineering from University of Texas, 
Austin and BS in Chemical Engineering from Indian Institute of Technology, 
Chennai, India.

Experience and expertise
Tom is responsible for the global client services and operations and 
facilities teams. He has over 30 years’ experience in: technology services, 
outsourcing and capabilities expansion; sales and account management; 
and industrialised, efficient delivery models. Before joining Appen, Tom was 
SVP at Arvato, where he was responsible for a major global technology 
client and its worldwide service delivery, business transformation and 
automation objectives. He also was a Managing Director at Accenture for 
over nine years supporting a broad portfolio of fortune 500 companies 
in technology services, outsourcing and M&A.

Roc Tian

PhD (Computer Software), 
MA Computer Applications

SVP, China

Appointed: August 2019

Experience and expertise
Roc is responsible for business strategy, sales, marketing, delivery, 
operations, and government relationships in China. He has over 20 
years of sales, consulting, and management experience with Fortune 
100 companies and has a track record of success in scaling technology 
organisations. Most recently, Roc was senior partner of IBM Global 
Business Services in China. Before that, he led the growth of IBM’s global 
delivery centre in China. Prior to IBM, Roc was a business quality director 
at HP. He was also the founder and CTO of a technology start-up that 
grew to over 100 people.

Appen 2021 Annual Report

49

Directors’
  report

The Directors present their report, together with the financial statements, on the consolidated entity (referred to hereafter as the 
“Group” or “Appen”) consisting of Appen Limited (referred to hereafter as the “Company” or “parent entity”) and the entities 
it controlled at the end of, or during, the year ended 31 December 2021.

Directors
The following persons were Directors of Appen Limited during the whole of the year and up to the date of this report, unless 
otherwise stated. The Directors’ biographies are provided on pages 46-47 of the Annual Report.

Richard Freudenstein (appointed as a Director on 12 August 2021 and appointed as Chairman on 28 October 2021)

Mark Ronald Brayan – Managing Director and Chief Executive Officer

Stephen John Hasker

Vanessa Liu

Robin Jane Low

Deena Robyn Shiff

Christopher Charles Vonwiller (Director and Chairman to 28 October 2021)

William Robert Pulver (Director to 25 August 2021)

Principal activities
Appen is a leading data for AI lifecycle company that collects and labels image, text, speech, audio, video and other data used 
to build and continuously improve the world’s most innovative artificial intelligence systems. Appen’s expertise includes having 
a global crowd of over 1 million skilled contractors who speak over 235 languages in over 70,000 locations and 170 countries, 
and the industry’s most advanced AI-assisted data annotation platform. Appen enables our customers, who are leaders 
in technology, automotive, financial services, retail, healthcare and government, to build world-class AI products, by creating 
large volumes of high-quality, unbiased training data faster.

Appen was founded in 1996 and listed on the Australian Securities Exchange on 7 January 2015.

Appen has evolved significantly since 1996 and particularly in the last five years, from being a language data service provider 
to become a leading AI data annotation provider. The evolution of the business is outlined in the table below.

Data type

Delivery model

Revenue

Customer

From

Language data

Service led

Project based

Major US tech

Organisational structure

Functional alignment

Reporting

Data modality, AU$

To

AI data

Product-led

Committed

All industries, geographies

Customer alignment

Strategy led, US$

Change in reporting currency
During the year, Appen changed its reporting currency from Australian dollars to United States (US) dollars. The change was 
driven by the fact that more than 90% of Appen’s revenue and assets are in US dollars.

Reporting in US dollars removes the volatility that occurs when US earnings and assets are translated into Australian dollars, 
which will enable simpler comparison of financial performance over time.

50

 
Corporate restructure

During the year, Appen announced a corporate restructure. As a result, Appen now has five customer-facing business units, 
each with financial and customer responsibility, as follows:

•  Global: responsible for delivery of high-quality data annotation services and products to our five largest US global 

technology customers;

•  Enterprise: responsible for leveraging our product suite and AI-driven automation to efficiently grow revenue outside 

of Global customers to serve new customers and use cases as AI is adopted throughout the economy;

•  Government: responsible for serving the emerging AI needs of Government;

•  China: responsible for capturing market share in the high growth market in China; and

•  Quadrant: during the year, Appen acquired Quadrant Global Pte Ltd (“Quadrant”), a global leader in mobile location and 

Point-of-Interest (POI) data, thus expanding our addressable market, product offering and data annotation capabilities. 
Refer to page 14 or more information.

The two operating and reporting segments reflect Appen’s growth strategy:

•  Global Services: represents the services that Appen provides to its five major US technology customers (Global customers) 

using the customer’s data annotation platforms and tools. The majority of projects comprise large, at-scale relevance 
programs, and rely on Appen’s crowd workforce to complete the work, thus reducing the need for Appen’s Global customers 
to employ a large and diverse ongoing workforce; and

•  New Markets: represents Appen’s high growth markets and product led growth strategy. It comprises Global customer 

revenue through Appen’s data annotation platform and tools (Global Product), and the Enterprise, Government and China 
business units. New Markets also includes revenue derived using Quadrant’s geolocation and POI data capabilities. New 
Markets customers benefit from our high-quality data annotation capabilities originating from Appen and now Quadrant’s 
AI-augmented product suite, coupled with the provision of at-scale crowd management with Appen Connect. This enables 
Appen to deliver high-quality outcomes for customers, and deliver revenue growth, scale and margin expansion.

Dividends

Dividend declared

On 24 February 2022, the Company declared a final dividend for the year ended 31 December 2021 of AU 5.5 cents per share, 
50% franked. The dividend is to be paid out of the profits reserve. The record date for determining entitlements to the dividend 
is 1 March 2022 and the payment date will be 18 March 2022. The financial effect of these dividends has not been brought 
to account in the financial statements for the year ended 31 December 2021, and will be recognised in the subsequent financial year.

Dividends paid

During the year, on 19 March 2021, the Company paid the 2020 final dividend of AU 5.5 cents per share, 50% franked, and 
on 24 September 2021, the Company paid the 2021 interim dividend of AU 4.5 cents per share, 50% franked.

Impact of the COVID-19 pandemic
During the year, our global operations remained resilient, and we continued to deliver high quality outcomes for our customers 
without interruption, despite lockdowns in many of the regions that we operate.

Our products and tools enable a work-from-anywhere delivery model for our crowd workers and our staff. To provide certainty 
to our employees, we extended the option to work from home until 31 March 2022. When we deem it safe to do so, we expect 
to return to the hybrid model where staff can work from home while at the same time enjoying the benefits of collaboration and 
teamwork that come from interacting and exchanging ideas in the office.

The Group did not access any COVID-related Government grants since the commencement of the pandemic, during the current 
year or to the date of signing this report.

Board renewal
As part of the Company’s Board renewal program, on 12 August 2021, Richard Freudenstein joined the Board as a non-executive 
director and succeeded Chris Vonwiller as Chair, when Mr Vonwiller retired on 28 October 2021. Mr Vonwiller was Chair of the 
Company for 12 years and CEO from 1999 to 2010.

William Pulver retired on 25 August 2021, after 8 years as a non-executive director and having served as CEO of Appen from 
2010 to 2013. He was succeeded as Chair of the People and Culture (formerly Nomination and Remuneration) Committee by the 
independent non-executive director, Stephen Hasker.

In accordance with good governance, the Board will continue to review and monitor the skills it requires, as it seeks to take 
advantage of growth opportunities and industry trends.

Appen 2021 Annual Report

51

Directors' report
for the year ended 31 December 2021

Acquisition of leading data location provider

On 13 September 2021, Appen acquired Quadrant Global Pte Ltd (“Quadrant”), a global leader in mobile location and 
Point-of-Interest (POI) data, thereby expanding Appen’s data capabilities and product offering for its existing customers and 
opening new growth opportunities for the delivery of high-quality data to organisations that rely on geolocation for their business.

Appen made an upfront cash payment of $25,268,000, which was fully funded from existing cash reserves, and a potential 
additional payment of up to $20,000,000 in Appen shares to be issued upon achieving revenue milestones in 2022 and 2023. 
At acquisition date, the fair value of this contingent consideration was $17,702,000.

Significant changes in the state of affairs
During the year, the Group announced a new organisational structure, aligned to its product-led and customer centric strategies, 
designed to focus on growing our products and delivering data for our customers at scale and lower cost, together with the 
announcement of a change in reporting currency from Australian Dollars to United States Dollars.

In addition, the Company announced the acquisition of Quadrant, as discussed above.

There were no other significant changes in the state of affairs of the Group during the financial year.

Matters subsequent to the end of the year
The impact of the COVID-19 pandemic is ongoing and there remains significant uncertainty regarding exactly when the global 
economy will recover. Apart from the dividend declared, no other matter or circumstance has arisen since 31 December 2021, 
that in the opinion of the Directors, has significantly affected, or may significantly affect, the Group’s operations, the results 
of those operations, or the Group’s state of affairs in future financial years.

Likely developments and expected results of operations
The Group will continue to pursue its strategy to grow the business by being product-led across all industries and geographic locations.

Environmental regulation
The Group is not subject to any significant environmental regulation under Australian Commonwealth or State Law. The Board 
believes that the Group has adequate systems in place for the management of its environmental requirements and is not aware 
of any breach of those environmental requirements as they may apply to the Group during the period covered by this report.

Company Secretary
Carl Middlehurst was appointed as Company Secretary on 8 February 2019. Carl was admitted to practice as a solicitor in NSW 
in 1988. In addition, he is also a member of the California bar. He was an adjunct professor at Santa Clara University Law School 
where he taught internet, ecommerce and privacy law in the late nineties. He has worked in Australia and United States and has 
held the position of General Counsel for various companies and been Company Secretary for an unlisted public company and 
private companies in Australia.

Meetings of directors
The number of meetings of the Company’s Board of Directors (the Board) and of each Board Committee held during the year 
ended 31 December 2021, and the number of meetings attended by each director were:

Board

Audit and Risk Management 
Committee

People and Culture Committee

Eligible 
to attend

Attended

Eligible 
to attend

Attended

Eligible 
to attend

Attended

Chris Vonwiller 1

Richard 
Freudenstein 2

Bill Pulver 3

Robin Low

Steve Hasker

Deena Shiff

Mark Brayan

Vanessa Liu

13

7

11

16

16

16

16

16

13

7

11

16

16

16

16

16

3

–

–

4

–

4

–

1

3

–

–

4

–

4

–

1

–

–

2

4

4

–

–

-

–

–

2

4

4

–

–

-

1  resigned 28 October 2021

2  appointed 12 August 2021

3  resigned 25 August 2021

52

Directors' report
for the year ended 31 December 2021

Shares under performance rights
Unissued ordinary shares of Appen Limited under performance rights at the date of this report are as follows:

Plan

2019

2020

2021

Number
of rights

518,733

720,824

787,775

2,027,332

The performance rights relate to the grant of rights under the Group’s Long-term incentive (LTI) Plan and vesting is dependent 
on the fulfillment of the performance conditions and service-based conditions specific to each grant.

Shares issued on the exercise of performance rights
729,311 ordinary shares of the Company were issued on the exercise of performance rights during the year ended 31 December 2021.

Indemnity and insurance of officers
The Company has indemnified the current and former directors and executives of the Company and its controlled entities for 
costs incurred, in their capacity as a director or executive, for which they may be held personally liable, except where there 
is a lack of good faith.

During the financial year, the Company paid a premium in respect of a contract to insure the current and former directors and 
executives of the Company and its controlled entities against a liability to the extent permitted by the Corporations Act 2001. 
The contract of insurance prohibits disclosure of the nature of liability covered and the amount of the premium.

Executives include all the key management personnel as defined in the remuneration report as well as their direct reports.

Indemnity and insurance of auditor
The Company has not, during or since the end of the financial year, indemnified or agreed to indemnify the auditor of the 
Company or any related entity against a liability incurred by the auditor.

During the financial year, the Company has not paid a premium in respect of a contract to insure the auditor of the Company 
or any related entity.

Proceedings on behalf of the Company
No person has applied to the Court under section 237 of the Corporations Act 2001 for leave to bring proceedings on behalf 
of the Company, or to intervene in any proceedings to which the Company is a party for the purpose of taking responsibility 
on behalf of the Company for all or part of those proceedings.

Auditor independence and non-audit services
The directors received an independence declaration from KPMG as required under section 307C of the Corporations Act 2001. 
It is set out immediately after the Directors’ report.

During the year KPMG, the Group’s auditor, performed certain other services in addition to the audit and review of the financial 
statements. These relate to transfer pricing and assurance services. Details of the amounts paid or payable to the auditor for 
non-audit services provided during the financial year by the auditor are outlined in note 27 to the financial statements.

The directors are satisfied that the provision of non-audit services during the financial year, by the auditor (or by another 
person or firm on the auditor’s behalf), is compatible with the general standard of independence for auditors imposed by the 
Corporations Act 2001.

Rounding of amounts
The Company is of a kind referred to in ASIC Corporations (Rounding in Financial/Directors Reports) Instrument 2016/191 
(Corporations Instrument), issued by the Australian Securities and Investments Commission, relating to ‘rounding-off’. 
Amounts in this report have been rounded off in accordance with that Corporations Instrument to the nearest thousand 
US dollars, or in certain cases, the nearest US dollar.

Appen 2021 Annual Report

53

Remuneration

  report

Dear Shareholder

On behalf of Appen’s People and Culture Committee, I am pleased to present our 
audited Remuneration Report for the year ended 31 December 2021. We have 
listened to valued shareholders’ feedback in response to the first strike on the 
2020 Remuneration Report and reviewed our executive remuneration framework. 

•  Only one KMP received an STI for 
FY21, being Mr Sharkey, Senior 
Vice-President Global Division, 
and the amount received was 
67% of target, driven mainly by 
exceeding the threshold of divisional 
performance targets.

•  All tranches of the 2018 Executive 

and 2018 Special LTI awards and (for 
US executives) tranche 2 of the 2019 
Executive LTI award were tested 
following the end of FY20 and vested 
in full, as the performance and 
service conditions were met.

For the FY20 LTI (tranche 1 and 2) 
and FY21 (tranche 1) awards, the 
relevant performance condition 
of 20% UBEPS growth has not 
been met and in order for these 
to vest in future years, significantly 
more challenging UBEPS targets 
will need to be met in the future 
– UBEPS growth of 44% over two 
years or UBEPS growth of 73% over 
three years.

•  Non-executive director fees were 

increased following a review in late 
2020, which showed Chair and 
Board fees were significantly below 
market compared to Appen’s ASX 
listed peers.

Remuneration Changes for 2022

Since the 2021 Annual General Meeting 
(AGM) and the first strike on the 
2020 Remuneration Report, Appen 
has consulted with proxy advisors, 
shareholders and other stakeholders 
to understand their concerns. 

We have taken this feedback seriously 
and have made changes to the executive 
remuneration structure for FY22. 

We have focused on balancing 
shareholder expectations against 
Australian and US remuneration 
market practice where we compete for 
talent in the highly competitive global 
technology market. The table on pages 
56-58 summarises the issues raised by 
proxy advisors, shareholders and other 
stakeholders in connection with the 2020 
Remuneration Report, our response, 
and changes implemented by the Board 
with effect from 1 January 2022. This 
year we have also worked to improve 
the transparency and readability of our 
remuneration report disclosures. 

Looking ahead 

Appen remains focused on delivering 
its product-led future in a globally 
competitive market and we believe 
our current remuneration structure will 
deliver long-term value creation for 
shareholders. The Board will continue to 
engage with proxy advisors, shareholders 
and their representatives on matters 
related to remuneration. We look forward 
to your comments and value your 
feedback on our remuneration framework 
and policies. We remain committed 
to remuneration practices that consider 
stakeholder expectations and align with 
good practice in Australia and the US.

Yours sincerely

Stephen Hasker 
Chair of the People and Culture 
Committee

Strategic focus

During the year, we expanded the 
remit of the Committee beyond 
recommendations associated with 
Board appointments and executive 
remuneration, to also focus on strategic 
human resources objectives, including 
the well-being of our employees and 
culture. As a result, the Committee 
has been re-named the People and 
Culture Committee. 

2021 business performance

Over the last five years, Appen’s 
revenue has grown at a compound rate 
of 40%. FY21 revenue was up 8.3% 
and underlying EBITDA was up 3.0%, 
compared to FY20.

• 

2021 remuneration outcomes 

At Appen, executive remuneration 
continues to be heavily weighted 
towards performance and at-risk 
equity-based pay. In addition, the Board 
sets challenging STI and LTI targets. 
For the 2021 STI, revenue and underlying 
EBITDA targets, were set at 25% and 
31% respectively above 2020 actuals. 
Stretch Underlying Basic Earnings per 
share (UBEPS) targets also applied to 
the equity-based LTI plan. These targets 
are designed to incentivise the executive 
team to perform for shareholders and 
only reward significant out-performance. 

A summary of remuneration outcomes 
for 2021 was as follows: 

• 

• 

There was no increase in the CEO’s 
fixed remuneration (or the fixed 
remuneration of any Executive KMP). 

The CEO and CFO did not receive 
any STI in relation to FY21.

54

 
Who is covered by this Report?

Key Management Personnel (KMP) are defined as persons having authority and responsibility for planning, directing and 
controlling the activities of the Company and the Group. KMP comprise the Directors of the Company and executives of the 
Company and the Group. 

Non-Executive KMP:

Richard Freudenstein

 Independent Director 1 and Non-Executive Chairman 1 

Stephen Hasker

Independent Non-Executive Director

Vanessa Liu

Independent Non-Executive Director

Robin Low

Independent Non-Executive Director

Deena Shiff

Independent Non-Executive Director

Chris Vonwiller

Former Non-Executive Chairman 2

William Pulver

Former Independent Non-Executive Director 3

Executive KMP:

Mark Brayan

 Managing Director and Chief Executive Officer (CEO)

Kevin Levine

Chief Financial Officer (CFO)

Tom Sharkey 5 

Senior Vice-President, Global Division 

Jon Kondo 5 

Former Acting Senior Vice-President, Enterprise Division 4

1  Director since 12 August 2021 and Chairman since 28 October 2021.
2  To 28 October 2021.
3  To 25 August 2021.
4  To 25 June 2021.
5  US-based executive.

Appen 2021 Annual Report

55

Our response to the strike

During 2021, members of the Board and People and Culture (formerly known as the Nomination and 
Remuneration) Committee met with its largest shareholders, proxy advisors and other stakeholders 
to understand their concerns which led to a first strike. The following table summarises the issues raised 
by those groups in connection with the 2020 Remuneration Report and how the Board has sought 
to address them. Appen has made changes to the executive remuneration framework that will apply 
from 2022, balancing shareholder feedback with an approach that attracts and retains talent in the 
highly competitive global technology market.

Issue raised or 
concern

2021 approach

What has changed 
or will change from 
1 January 2022?

Rationale

Short-term incentive (STI)

There are no 
non-financial 
measures in the STI 
scorecard.

•  Executive KMP have 
a combination of the 
following financial 
measures that form 
the STI scorecard:

 – Revenue;

 – Underlying 
EBITDA; and

•  Non-financial 

measures will form 
30% of the STI 
scorecard. These 
measures will be:

 – Crowd NP;

 – Customer NPS; and

 – Employee 

 – Divisional targets.

engagement.

Appen’s core belief has always been that 
financial success is reflective of strong 
financial and non-financial performance. 

We have also reflected our key strategic 
initiatives in the scorecard to always focus 
executives on achieving sustainable growth.

The financial measures will encompass 
divisional and group targets, with 
appropriate weightings.

A large portion 
of STI could be 
awarded for below 
target performance.

•  No payment below 

•  At 90% of target, 

80% of target.

50% payout.

•  At 80% of target, 

•  At target, 100% 

64% payout.

payout.

Vesting schedules for the STI are intended 
to provide a fair level of reward for 
commensurate effort and align more 
closely to Australian market practice.

•  At 90% of target, 

•  At 120% of target, 

81% payout.

150% payout.

•  At target, 100% 

payout.

•  At 122.25% of target, 

150% payout.

There is no deferral 
of STI.

No deferral of STI.

From 2022, 25% of 
the CEO’s STI will be 
deferred into equity 
for one year.

STI deferral will be introduced for the CEO to 
align with the Australian market and provide 
for shareholder alignment.

STI deferral will not apply to other Australian 
Executive KMP so as not to create a disconnect 
with US Executive KMP who will receive their 
STI in cash, in line with US market practice.

The Board will continue to monitor the 
appropriate quantum and application 
of STI deferral.

56

Issue raised or 
concern

2021 approach

What has changed 
or will change from 
1 January 2022?

Rationale

Long-term incentive (LTI)

The LTI only has 
one measure.

UBEPS measure 
weighted 100%.

UBEPS measure 
(50% weighting).

Group revenue 
(50% weighting).

LTI is tested 
annually and allows 
for re-testing.

The LTI hurdle is 
measured annually 
from year 1, and the 
annual testing may be 
carried forward for a 
maximum of two years 
and may vest if the 
equivalent compound 
annual growth rate 
(CAGR) is achieved.

The LTI performance 
and vesting period 
will now be at the end 
of three years for all 
participants.

The annual testing has 
been removed, and as 
a result, no re-testing 
can occur.

US executives will also have a time-based 
equity component introduced for FY22. This will 
be subject to service only. 

UBEPS remains a relevant long-term 
measure as it aligns executives to shareholder 
experience.

Revenue growth and quality of revenue 
are key to our business strategy. Group 
revenue is a key metric and the most 
appropriate indicator of both short and 
long-term performance. 

Time-based equity aligns with US market 
practice, where equity awards are granted 
with no performance hurdles.

The three year LTI performance period aligns 
with Australian market practice and Appen’s 
long-term outlook.

The time-based equity component for US 
executives will vest over a three-year period, 
vesting in three equal tranches annually.

The annual vesting of the time-based equity 
ensures that Appen remains competitive 
in the US market, where equity vests 
annually, quarterly or in some cases monthly 
in technology companies.

LTI quantum is 
high compared to 
Australian market 
practice.

The LTI opportunity for 
the CEO is 200% of 
fixed remuneration. For 
other Executive KMP 
the LTI opportunity 
ranges between 165% 
and 275% of fixed 
remuneration.

LTI quantum will 
continue to be 
benchmarked against 
relevant peers and 
will be expressed as 
a percentage of fixed 
remuneration.

Compared to our US competitors, the LTI 
is set at quite modest levels.

Appen must remain competitive within 
the global technology market. Our 
remuneration philosophy is to skew towards 
pay-for-performance, resulting in relatively 
lower fixed and higher at-risk components.

Appen 2021 Annual Report

57

Our response to the strike (continued)

Issue raised or 
concern

2021 approach

What has changed 
or will change from 
1 January 2022?

Rationale

Other

Malus and 
clawback do not 
apply to the STI 
and LTI.

There is no 
minimum 
shareholding 
requirement.

Total quantum 
is high. In 2020, 
although target 
remuneration did 
not change for the 
CEO, maximum 
remuneration 
increased.

There was no 
discount when 
shifting a portion 
of LTI to STI for 
the CEO.

No formal malus or 
clawback applied to 
the STI.

Malus and clawback 
will apply to STI 
and LTI.

A formalised policy will be implemented in the 
interests of good governance and to address 
shareholder expectations.

LTI subject to 
malus only.

Appen has a policy 
that requires Executive 
KMP to hold shares 
equivalent to 50% of 
the performance rights 
granted in 2019.

Appen reviews and 
benchmarks executive 
pay annually against 
comparable ASX-listed 
and US technology 
companies. 

A formal minimum shareholding requirement (MSR) will be implemented 
of 100% of fixed remuneration (FR) for the CEO and 50% of fixed 
remuneration for other Executive KMP over a five year period.

A formal MSR is intended to promote strong ongoing executive and 
shareholder alignment.

To remain competitive, Appen benchmarks:

•  Australian Executive KMP against companies from 50%–200% 

of Appen’s market capitalisation, ASX-listed technology companies 
and US public internet/software companies.

•  US Executive KMP against US non-founder public internet/software 

companies against which it competes for talent.

The heavy skew in our executives’ remuneration packages towards 
‘at-risk’ pay is designed to support a pay-for performance culture. 
Actual outcomes will flex up and down in line with our annual 
performance via the STI and shareholder experience via the LTI. 

To address the change in pay mix for the CEO in 2021 and concerns 
regarding quantum, a portion of the CEO’s STI from 2022 will be deferred 
to improve shareholder alignment. 

Appen remains firm that the LTI (and the newly introduced time-based 
equity for US executives) component is important to remain competitive 
in the global technology market while helping executives to build 
a shareholding in the Company. There is no proposed discount for 
time-based equity for US executives, especially given that the LTI 
is low relative to our peers in the US market. 

58

Our 2022 remuneration framework

Appen has made changes to the executive remuneration framework that will apply from 2022, and these changes are explained 
below. These changes should be read in conjunction with the “Our response to the strike” section above.

Approach to 2022 Executive KMP remuneration
Our 2022 remuneration framework is intended to:

• 

Enhance executive remuneration alignment to Appen’s strategic objectives set out on page 60;

•  Strengthen alignment of executives with shareholders; and

•  Differentiate remuneration structures that reflect local market practices.

In this context:

• 

• 

The FY22 Group STI scorecard will comprise: revenue (50%) split 30% total revenue and 20% revenue from non-global customers 
to motivate customer diversification, EBITDA (20%), customer NPS (10%), crowd NPS (10%) and employee engagement (10%). 
The measures directly align to our five-year objectives by focusing on revenue growth, diversified customers and happy customers 
and workers. This targeted STI scorecard provides synergies between the five-year objectives and key annual focus areas.

The LTI structure will differ based on the location of each executive. The performance component will be tested in two equal 
tranches against UBEPS (50%) and revenue (50%). Revenue growth and quality of revenue are key underpins to our business 
strategy, in both the short-term and long-term, therefore revenue is an appropriate metric to have in both the STI and LTI. 
UBEPS is intended to ensure revenue targets are achieved in a sustainable manner, balanced against profitability. In making its 
assessment of performance, the Board maintains overarching discretion. It will look to the quality of the revenue and earnings 
results individually and collectively, including consideration of EBITDA margin and the impact of any acquisitions to ensure LTI 
targets have been achieved in the right way.

The diagrams below outline the framework for Executive KMP remuneration in 2022. 

Australian Executive KMP approach
• 

For Australian Executive KMP, including the CEO and CFO, the LTI will be delivered in performance rights, vesting at the end 
of a three-year performance period, measured against UBEPS and revenue targets in two equal tranches.

• 

For the CEO, 25% of any STI paid will be deferred for one-year.

Vesting timeline

Year 0
2022

FR: Cash

Year 1
2023

Year 2
2024

Year 3
2025

Year 4
2026

Year 5
2027

STI: Cash + Deferred equity
STI: Cash + Deferred equity Deferred equity
Deferred equity

LTI: Performance rights (subject to performance metrics)

MSR: 100% of FR for CEO, 50% of FR for KMP to be achieved over 5 years 

Cash awarded

Equity granted 

Equity vests/unrestricted

US Executive KMP approach
•  Half of the LTI will be delivered in performance rights, vesting over the same three-year period as Australian Executive KMP.

•  Half of the LTI will be delivered in time-based equity, vesting annually over three years. This portion of the award will not 

be subject to performance hurdles, but will be subject to continued service.

US executives:

Vesting timeline

Year 1
2023

Year 2
2024

Year 3
2025

Year 4
2026

Year 5
2027

Year 0
2022

FR: Cash

STI: Cash

LTI: Time-based equity

LTI: Time-based equity

LTI: Time-based equity

LTI: Performance rights (subject to performance metrics)

MSR: 50% of FR for KMP to be achieved over 5 years 

Cash awarded

Equity granted 

Equity vests/unrestricted

Appen 2021 Annual Report

59

Our 2022 Remuneration framework (continued)

Executive remuneration framework
The executive remuneration framework has been designed to motivate our people to deliver on the Company’s growth strategy:

Step 1
‘Productise’ what 
we do today

Step 2
Add new training data 
products and capabilities

Step 3
Expand into the 
broader AI market

Strengthen our people foundation

Our five year objectives and key results
The framework also aligns with the Company’s long-term (five-year) objectives.

Objective

#1 Data for the AI Lifecycle Company

Grow
revenue and 
diversify

Automate
crowd and labelling 
processes

Expand 
our product 
offering

Evolve
how we do 
business

Drive growth in target 
customer segments 

Leverage AI and ML in 
our labelling operations 
to improve the 
productivity of our crowd

Expand our TAM by 
adding new products 
and capabilities 
– e.g. Quadrant 
and synthetic data

Improve the scalability 
and productivity of our 
GTM and project delivery

At least double FY21 revenue

More than one third of revenue 
from non-global customers

EBITDA margin target 20%

Core 
strategic 
pillars

Delivering 
financial 
outcomes 
in FY26

60

2021 remuneration principles

Our goal is to ensure that the level and composition of remuneration aligns with the shareholder 
interests’ and allows Appen to compete in some of the tightest talent markets in the world and attract 
and retain high-performing global executives in the highly-bid technology sector. The key objectives 
that underpin Appen’s 2021 remuneration framework are as follows: 

Linked to 
Company 
strategy 
via heavy 
weighting to 
performance- 
based pay

Alignment 
to creation 
of long-term 
shareholder 
value

Fair and 
competitive 
to attract and 
retain top 
talent globally

Reinforce 
responsible 
business 
practice

Simple 
and clear

Our focus is on 
rewarding KMP 
based on key metrics 
that truly impact 
the growth of the 
business both in the 
short and long-term: 
revenue and EBITDA.

Ensure employees 
think and act 
like long-term 
owners through 
performance-based 
pay, challenging 
targets and equity. 

Independently 
benchmarked 
annually against 
industry peers 
to ensure that 
remuneration is 
appropriate in each 
of the global markets 
Appen operates 
and competes with 
for talent.

Board discretion on 
malus and awards 
subject to continuing 
employment. 

Transparency on 
metrics, targets, 
assessment and 
outcomes.

Appen 2021 Annual Report

61

Overview of our 2021 remuneration framework

Total fixed 
remuneration (FR)

Short-term incentive 
(STI)

Long-term incentive 
(LTI)

Objective:
Provide market competitive base salary 
and benefits commensurate with skills 
and experience to attract the best 
people both in Australia and around 
the world to design and lead the 
delivery of our product-led strategy.

Objective:
Linked to challenging performance-
related key annual financial metrics, 
that are consistent with the execution 
of our long-term strategy and the key 
to delivering sustainable and superior 
returns for shareholders.

Structure:
Cash salary, superannuation and 
additional benefits. Additional benefits 
are in the form of 401(k) retirement 
plan and insurance benefits provided 
to US-based executives.

Current year approach
Fixed remuneration reflects:

• 

• 

• 

the scope of the executive’s role;

the executive’s skills, experience, 
and qualifications; and

individual performance.

Fixed remuneration is benchmarked 
against US technology companies and 
similarly sized ASX-listed companies. 
Fixed remuneration is intended to be 
positioned below the median of peers, 
with greater emphasis on at-risk 
pay-for-performance. 

Structure:
Performance is measured over 
a 12-month period and awards are 
made on an annual basis in cash.

Current year approach:
CEO and CFO – performance against 
challenging revenue and underlying 
EBITDA targets.

Global and enterprise division 
executives – performance against 
challenging revenue, underlying EBITDA 
and divisional targets.

In 2021, the revenue, underlying EBITDA 
and divisional targets were set well 
above 2020 actuals. (For example, 
revenue: 25% higher, underlying EBITDA 
31% higher).

Target opportunity is a percentage 
of fixed remuneration (excluding 
retirement and insurance benefits for 
US-based executives). No payment 
is made if the combined result of all 
the performance measures is less than 
80% of the target.

Objective:
Incentivise the achievement 
of long-term sustainable growth 
in earnings and shareholder 
value, designed to strongly align 
with long-term shareholder 
wealth creation, and support the 
attraction and retention of high 
performing executives.

Structure:
Equity-based compensation through 
the granting of performance rights.

Australian Executive KMP: 

For grants of performance rights up 
to 1 January 2022, performance rights 
have a dual vesting requirement of:
(i)  hurdle rate of 20% underlying basic 
EPS (UBEPS) growth each year 
for three consecutive years which 
is tested annually; and

(ii)  continuous employment for the 

three-year vesting period.

US Executive KMP:
For grants of performance rights up 
to 1 January 2022, performance rights 
have a hurdle rate of 20% UBEPS 
growth over three years. The rights 
may vest annually, in line with industry 
practice in the US.

For both Australian and US 
executives, no payment is made 
if the performance outcome is less 
than 90% of the target.

Malus applies.

62

2021 executive remuneration structure

In 2021, executive remuneration comprised a mix of fixed and variable at-risk remuneration components 
through the STI and LTI plans.

Vesting timeline

Year 1
2022

Year 2
2023

Year 3
2024

Year 0
2021

FR: Cash

STI: Cash

LTI Australian Executives: Performance rights (subject to specific performance  
metrics tested annually) and 3 year service condition

LTI US Executives: 
Performance rights 

Subject to 
performance metrics

Subject to 
performance metrics

Cash awarded

Equity granted 

Equity vests/unrestricted

Executive KMP remuneration mix (percentage of total remuneration)

Executive remuneration is heavily weighted towards performance-based pay, including equity-based awards. 
The diagram below illustrates the target 2021 remuneration mix (including the target STI opportunity and LTI 
grant value), for each Executive KMP that was set at the start of FY21.

Mark Brayan
CEO

Kevin Levine
CFO

Tom Sharkey
SVP, Global Division

Jon Kondo
Acting SVP, Enterprise Division

Fixed remuneration

STI

Equity-based LTI

Variable remuneration

21%

36%

43%

23%

12%

65%

32%

16%

28%

28%

52%

44%

Appen 2021 Annual Report

63

 
CEO remuneration overview

Approach to CEO target remuneration 
In determining the remuneration to be granted to Mr Brayan in FY21, the Board considered the following:

• 

The key contribution that Mr Brayan plays in increasing short and long-term revenue and EBITDA.

•  Mr Brayan’s leadership in driving the Company’s growth including the new product-led strategy and business transformation.

• 

• 

• 

The Company’s performance, which has delivered share price growth of 2,232% since listing in 2015 to 31 December 2021. 
However, we acknowledge the recent downturn in the Company’s share price by maintaining overall target remuneration 
levels for 2021. 

The current market rate for CEOs in the IT sector with the experience and responsibilities of Mr Brayan.

Importantly, the CEO’s compensation is heavily weighted towards at-risk performance-based pay and equity-based 
compensation to ensure that the CEO thinks and acts like a long-term owner of the Company and drives sustainable and 
superior results in line with shareholder expectations. 

2021 remuneration opportunity 
An independent market review of ASX listed and US technology companies with market capitalisation of between 50% and 
200% of Appen’s market capitalisation undertaken in late 2020 identified the following: 

• 

• 

• 

Fixed remuneration (cash salary plus superannuation) of A$750,000, was well below market, and in the bottom quartile 
of the peer group. 

Total cash remuneration was below market. This review was supplemented by an independent analysis of the pay positioning 
for high growth specialist US technology firms.

Total remuneration was above median as a result of the still relatively large LTI opportunity. 

Following the benchmarking exercise, the Board determined (based on advice and recommendation from the People and Culture 
Committee) that the CEO’s fixed remuneration and total target quantum was appropriate, and made no change to the quantum 
of Mr Brayan’s fixed and total remuneration for 2021. However, the Board decided to change the pay-mix to be closer to the 
Australian market. 

Specifically, Mr Brayan’s target STI was increased and his LTI was decreased. The total target remuneration which was at-risk 
(79% of total remuneration) did not change between 2021 and 2020. Specifically, 2021 remuneration, which was presented to, 
and approved by, shareholders at the AGM held on 28 May 2021, prior to the Remuneration Report strike, was as follows:

• 

Fixed remuneration to remain unchanged at A$750,000.

•  At-target STI increased from A$750,000 to A$1,250,000 (per annum) by allocating A$500,000 from LTI to bring 

the balance between STI and LTI closer to the Australian market, and to drive key STI objectives including the delivery 
of challenging targets associated with revenue and underlying EBITDA growth.

• 

Total target remuneration of $3.5 million remained unchanged from 2020.

An LTI grant of 55,908 performance rights was made in 2021 and will vest in 2024, subject to the achievement of annual 
performance targets of 20% UBEPS growth for three consecutive years and for Mr Brayan to remain employed at the end of the 
three-year period. The value of the LTI was A$26.83 per share (the volume-weighted average price in December 2020) which 
equates to A$1.5 million. This compares to an LTI grant equivalent of A$2 million in 2020. We note that for Mr Brayan to receive 
this LTI, the Company must deliver at least 20% UBEPS growth for three consecutive years tested annually.

For FY21, Mr Brayan did not meet his STI performance targets, and hence no STI was awarded. Mr Brayan’s fixed remuneration 
is below the Australian market median and was the only form of cash remuneration that Mr Brayan received with respect to FY21.

Considering shareholder feedback, there is no proposed change in FY22 to the CEO’s target remuneration.

64

How the 2021 rewards are linked to performance

One of the key principles of the Company’s remuneration framework is to align Executive KMP 
remuneration outcomes with the Company’s performance and shareholder returns.

Short-term incentive measures

Long-term incentive measures Shareholder returns

Revenue

(US$’000)

Underlying
EBITDA 1 (US$’000) 

Underlying
NPAT 1 (US$’000) 

Underlying
basic EPS 1   
(US¢ per share)

Share price
at 31 Dec (A$) 

Dividends
declared 
(A¢ per share)

4
4
7
2
7
4

,

,

4
1
2
9
9
6

4 0 % C A G R

3
7
2
,
1
8
1

,

2
7
0
3
2
0

,

1
2
7
8
1
9

43 % C A G R

7
0
,
1
7
6

,

5
2
4
2
3

,

7
7
6
8
4

,

7
5
4
3
9

2
1
,
5
7
8

,

4
4
9
0
2

,

4
5
2
7
6

,

4
0
5
9
7

38 % C A G R

,

3
5
9
8
9

,

1
4
7
8
9

31 % C A G R

.

2
2
4
6

.

2
4
6
9

15 % C A G R

.

9
0

1
0
0

.

1
0
0

.

.

3
7
2
3

.

3
3
0
2

.

1
2
8
3

.

8
3
1

1
1
.
1
6

.

8
0

.

6
0

32 % C A G R

.

3
8
0
7

3
3
8
5

.

.

1
5
0
7

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

CAGR % represents the 5 year Compound Annual Growth Rate from FY17 to FY21, with FY16 as the base year.

Short-term incentive payments are 
linked to revenue and underlying 
EBITDA for our Australian Executive 
KMP, and to revenue, underlying 
EBITDA and divisional targets for our 
US Executive KMP. No STI was paid to 
our Australian Executive KMP for FY21.

Long-term incentive awards are linked 
to underlying basic earnings per share 
(UBEPS) growth, which ensures that 
executive remuneration outcomes are 
aligned with a metric that executives 
have direct influence over and aligns 
with shareholders’ experience.

Value has been created for 
shareholders through share 
price appreciation and dividends.

1  Underlying NPAT, EBITDA and EPS excludes the impact of items relating to business acquisitions, including amortisation of acquired assets, 

share-based payments, restructure costs, transaction costs and fair-value adjustments. Underlying NPAT and EPS also exclude deemed interest 
on acquisition related earn-out payments.

Appen 2021 Annual Report

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Executive KMP remuneration outcomes

Short-term incentives (STI)
Performance and 2021 STI outcomes

In 2021, revenue targets set were approximately 25% higher than 2020 actuals and underlying EBITDA targets set were 
approximately 31% higher than 2020 actuals. Actual revenue was 87% of target and underlying EBITDA was 77% of target. 
The blended weighted average revenue and underlying EBITDA achievement percentage was 79.9%, which was below the 80% 
minimum threshold for the CEO and CFO. Hence, the CEO and CFO did not receive any STI with respect to FY21. The Board 
has chosen not to exercise any discretion in relation to the STI for the CEO and CFO, in order to align their experience with 
shareholder outcomes. 

The SVP of the Global Division, Mr Sharkey, did receive an STI for FY21, as he has an additional performance metric directly 
tied to divisional performance and therefore his STI scorecard differs to the CEO and CFO. Mr Sharkey’s blended achievement 
percentage was 82.1% and above the 80% threshold, and hence he received an STI payout that was 67.4% of target. 

The tables below detail performance against the STI financial targets and the STI payouts for each Executive KMP.

Revenue 

Underlying EBITDA

2021

2020

2021

2020

Target

Actual 1

% Actual/Target

$514,417,496

$481,837,332

$98,776,253

$90,371,921

$446,025,640

$412,638,255

$76,039,124

$75,438,725

87%

86%

77%

83%

1  Revenue comprises services revenue only – see note 4 in the financial report. 2021 excludes Quadrant. 

Underlying EBITDA excludes Quadrant and the resulting adjustment from the final STI calculation.

The weighted average achievement and payout percentages for FY21 and FY20 for each KMP was as follows: 

Executive KMP

Mark Brayan

Kevin Levine

Tom Sharkey

Jon Kondo 1

Revenue 
weighting

Underlying 
EBITDA 
weighting

Divisional 
target 
weighting

Weighted 
average 
achievement %

Weighted 
average payout 
%

2021

2020

2021

2020

2021

2020

2020

28.6%

28%

28.6%

28%

28.9%

26%

26%

51.3%

56%

51.3%

56%

25.6%

28%

28%

n/a

n/a

n/a

n/a

27.6%

26%

26%

79.9%

84%

79.9%

84%

82.1%

80%

80%

0%

71%

0%

71%

67%

68%

68%

1  Mr Kondo resigned on 25 June 2021. 

66

The weighted average payout percentages translated into actual STI payouts as follows:

Executive KMP

Currency

Fixed 
remuneration 2
$

STI target
% of fixed 
remuneration 3
%

Weighted 
average 
payout 4
%

Total STI 
payout 
$

Total STI 
payout 
(USD)
$

Mark Brayan 1

Kevin Levine 1

Tom Sharkey 

Jon Kondo 5

2021

2020

2021

2020

2021

2020

2021

2020

AUD

AUD

AUD

AUD

USD

USD

USD

USD

750,000

750,000

500,000

500,000

425,000

425,000

385,000

385,000

167%

100%

50%

50%

50%

50%

100%

100%

0%

71%

0%

71%

67%

68%

0%

68%

–

–

531,760

409,936

–

–

177,253

136,645

143,147

145,356

–

143,147

145,356

–

263,351

263,351

1  Mr Brayan and Mr Levine did not receive an STI with respect to FY21. Their weighted average achievement % was 79.9%, which was below the 

80% minimum threshold, and hence their weighted average payout % was 0%.

2  Includes superannuation contributions for Australian Executive KMP.
3  Percentage of fixed remuneration (excluding retirement and insurance benefits for US Executive KMP).
4  Weighted average payout % varies because US Executive KMP have an additional metric of growth in divisional targets.
5  Mr Kondo resigned on 25 June 2021.

Appen 2021 Annual Report

67

Executive KMP remuneration outcomes (continued)

Long-term incentives (LTI)

Performance and 2021 LTI outcomes

In order for performance rights to vest, participants must remain employed by the time the final tranche is tested. During the year, 
performance rights vested in full for Executive KMP with respect to the following three plans:

• 

• 

• 

2018 Executive Award Plan (tranches 1, 2 and 3) with a UBEPS performance hurdle of 10%.

2018 Special Award Plan (tranches 1, 2 and 3) with a higher UBEPS performance hurdle of 20%.

2019 Executive Award Plan (tranche 2) for US executives with a UBEPS performance hurdle of 20%.

The table below summarises the tranches that were either performance tested or had previously met performance conditions 
and vested due to meeting service conditions in FY21. See the table on page 78 for a detailed summary on the performance 
rights that vested in FY21. 

Was there 
a performance 
condition 
required to 
be met in FY21 
for the rights 
to vest?

Award

Tranche

2018 Executive Award

1

n/a

2018 Executive Award

2

n/a

2018 Executive Award

2018 Special Award

2018 Special Award

2018 Special Award

3

1

2

3

2019 Executive Award

2 ¹

Yes

n/a

n/a

Yes

Yes

Performance  
hurdle applied

Performance condition of 10% 
annual UBEPS growth met at end 
of 2018. 

Performance condition of 10% 
annual UBEPS growth met at end 
of 2019.

Performance 
period

Performance 
achieved

2018 vs 2017

125% UBEPS 
CAGR

2019 vs 2018

12% UBEPS 
CAGR

Performance condition of 10% 
UBEPS CAGR met at end of 2020.

3 year CAGR 
(2017–2020)

35% UBEPS 
CAGR

Performance condition of 20% 
annual UBEPS growth met at end 
of 2018. 

2018 vs 2017

125% UBEPS 
CAGR

Performance condition of 20% 
UBEPS CAGR met at end of 2019.

2 year CAGR 
(2017–2019)

59% UBEPS 
CAGR

Performance condition of 20% 
UBEPS CAGR met at end of 2020.

3 year CAGR 
(2017–2020)

35% UBEPS 
CAGR

Performance condition of 20% 
annual UBEPS growth met at end 
of 2020 ².

2020 vs 2019

32% UBEPS 
CAGR FY19 
to FY20

1  Tranche 1 of the 2019 Executive Award vested in the prior year for US executives. 
2  2019 base UBEPS restated in April 2019 to adjust for the loss-making Figure Eight on acquisition, but prior to full integration into Appen. 

In relation to the 2020 Executive Award (tranches 1 and 2) and the 2021 Executive Award (tranche 1) the relevant performance 
condition of 20% UBEPS growth has not been met in FY21 and in order for these to vest in future years, significantly more 
challenging UBEPS targets will need to be met in the future i.e. UBEPS growth of 44% over two years or UBEPS growth of 73% 
over three years. 

68

2021 Executive KMP awards granted
The following awards were granted to Executive KMP for the 2021 year. The grant of performance rights to Mr Brayan was 
approved by shareholders at the Annual General Meeting on 28 May 2021. The LTI performance target were set at 20% growth 
in underlying basic earnings per share (UBEPS) each year for three consecutive years. 

Plan

Grant date

Expiry 
date

Exercise 
price

Tranche

Performance 
measurement

Performance 
target

Performance 
target 
measurement 
date

Target 
achieved

Vesting 
condition

Vesting date

Value per 
right at 
grant date

2021 1

25 Dec 2020 N/A

N/A

2021 1

25 Dec 2020 N/A

N/A

2021 1

25 Dec 2020 N/A

N/A

1

2

3

UBEPS

20.0%

End 2021

Pending 2

UBEPS

20.0%

End 2022

Pending 2

UBEPS

20.0%

End 2023

Pending 2

Employed at 
1 Jan 2024

Employed at 
1 Jan 2024

1 Jan 2024

A$26.83

1 Jan 2024

A$26.83

Employed at 
1 Jan 2024

Release of 2023 
annual results

A$26.83

1  At the Board’s discretion.
2  Can now only vest if the Company achieves 44% UBEPS growth over a two year period or 73% growth over a three year period. 

Remuneration received
Actual remuneration received by Executive KMP
The table below details the actual remuneration that was received by current Executive KMP for FY21 and FY20. The remuneration 
for Mr Brayan and Mr Levine are both disclosed in Australian Dollars, as both receive their remuneration in Australian Dollars. This 
table differs to the statutory remuneration table on page 70 which is prepared in accordance with accounting standards. The STI 
amount (if any) is the payment made in recognition of performance for that year. The LTI value at vesting date is the value of shares 
issued during the year as a result of the vesting of performance rights issued in prior years. The high value of the LTI at vesting date 
for Mr Brayan, Mr Levine and Mr Sharkey is attributable to the strong growth in Appen’s share price between when the rights were 
granted (up to three years prior) and the vesting date. The growth in Appen’s share price is shown on page 65.

Fixed

STI 2

LTI value 
at vesting 
date 4

Executive KMP

Currency

Cash

salary 1
$

Super-
annuation 1,3
$

Termination 
payments 
$

Total
value
$

$

Mark Brayan 2

2021

AUD 727,369

2020

728,652

Kevin Levine 2  2021

AUD 477,369

2020

478,652

Tom Sharkey 

2021

USD 425,000

2020

425,000

Jon Kondo 5

2021

USD 188,304

2020

385,000

22,631

21,348

22,631

21,348

26,000

26,000

26,000

26,000

-

-

-

-

-

-

2,735,817

3,485,817

1,351,399

531,760

2,779,522

4,061,282

784,132

-

1,772,049

2,272,049

875,444

177,253

1,736,217

2,413,470

355,717

143,147

492,686

1,086,833

308,507

145,356

503,347

1,099,703

441,593

135,463

–

368,428

718,195

894,000

-

263,351

251,674

926,025

315,099

$

-

LTI value 
at grant 
date

$

1  Annualised fixed remuneration in the form of cash salary plus superannuation did not change for any of the Executive KMP.
2  Mr Brayan and Mr Levine did not receive an STI with respect to FY21, as the weighted average achievement % was 79.9%, which was below 

the 80% minimum threshold.

3  Includes discretionary company contributions to an approved 401(k) retirement plan and insurance contributions in the US.
4  Value of LTI at vesting date is based on the market price of shares at the date that the LTI vests.
5  Remuneration was lower for Mr Kondo in 2021, because Mr Kondo resigned on 25 June 2021.

Appen 2021 Annual Report

69

Executive KMP remuneration outcomes (continued)

Statutory remuneration for Executive KMP 
The table below details the statutory accounting expense of all remuneration-related items for the Executive KMP. All figures are 
presented in US Dollars, which is Appen’s presentational currency. This includes translating the remuneration of Mr Brayan and 
Mr Levine to US Dollars, even though they are both paid in Australian Dollars. The average AUD/USD exchange rate used were 
0.7515 for 2021 and 0.6904 for 2020. The 31 December closing AUD/USD exchange rates used were 0.7261 for 2021 and 0.7709 
for 2020.

Fixed

Variable

Executive 
KMP

Cash

salary 1
$

Super-
annuation 1,3
$

Leave 
entitlements
$

Termination 
payments
$

Mark Brayan 2 2021

546,640

2020

503,054

Kevin Levine 2  2021

358,757

2020

330,456

Tom Sharkey 

2021

425,000

2020

425,000

Jon Kondo 5

2021

188,304

2020

385,000

17,008

14,739

17,008

14,739

26,000

26,000

26,000

26,000

40,265

55,424

33,903

25,432

2,348

3,984

–

–

–

–

–

–

STI
$

–

LTI 4
$

Total
$

167,133

771,046

409,936

1,209,371

2,192,524

–

29,913

439,581

136,645

691,418

1,198,690

143,147

(26,612)

569,883

145,356

682,254

1,282,594

–

135,463

–

(674,353)

(324,586)

14,437

–

263,351

947,327

1,636,115

1  Annualised fixed remuneration in the form of cash salary plus superannuation did not change for any of the Executive KMP. The fixed 

remuneration differences presented above for 2021 versus 2020 for Mr Brayan and Mr Levine relate to the impact of exchange rate translation, 
as the table is presented in US dollars.

2  Mr Brayan and Mr Levine did not receive an STI with respect to FY21, as the weighted average achievement percentage was 79.9%, which was 

below the 80% minimum threshold.

3  Includes discretionary company contributions to an approved 401(k) retirement plan and insurance contributions in the US.
4  The values for equity-settled remuneration were measured at grant date in accordance with AASB2 Share-based Payments and represent 

the current year amortisation of the fair value of the rights over the vesting period. All statutory LTI figures are lower in 2021 relative to 2020, 
due to the true-up adjustment of the share-based payments accounting expense, in relation to the 2020 and 2021 Long-term incentive plans, 
based on management’s assessment of the likelihood of achieving the performance hurdles. 

5  Statutory remuneration was negative for Mr Kondo in 2021, because he resigned on 25 June 2021. The LTI figure reflects the true-up of the 

accounting expense associated with the forfeiture of his performance rights, associated with his resignation.

70

Executive KMP 2021 remuneration in detail

Short-term incentives (STI)
Approach to STI
STI are performance-based incentives designed for executives to deliver and outperform key financial metrics that will lead 
to sustainable, superior returns for shareholders. STI is delivered in the form of an annual cash bonus payment. Performance 
is measured over a 12 month period. The performance measures for STI and the percentage weighting for each measure are 
as follows:

STI performance measures 

Revenue (Mr Brayan, Mr Levine, Mr Sharkey)

Underlying EBITDA (Mr Brayan, Mr Levine)

Underlying EBITDA (Mr Sharkey)

Divisional target (Mr Sharkey)

2021
Weighting

33% 

67% 

33%

33%

The STI cash payment ranges from 0% to 167% of the relevant executive’s fixed remuneration (excluding retirement and insurance 
benefits for US-based executives). The maximum weighted-average STI payout percentage is capped at 150% of target for 
all employees. No payment is made if the weighted-average achievement percentage is less than 80% of the target. For FY21, 
Mr Brayan and Mr Levine’s weighted average achievement percentage was 79.9% of target, and did not meet the threshold for 
an entitlement to an STI.

The STI award is calculated based on the weighted-average achievement result of the performance measures. 

Actual awards are calculated on a sliding scale between 0% and 150%, as follows:

Weighted average achievement 
– % against target

Weighted-average payout 
– % of target payout

Below 80%

80%

90%

122.25% or more

Nil

64%

81%

150%

The Board has discretion to adjust the level of STI to prevent any inappropriate shareholder outcomes. This includes reducing the 
level of STI down to zero.

Appen 2021 Annual Report

71

Executive KMP 2021 remuneration in detail (continued)

Long-term incentives (LTI)
Approach to LTI
LTI is a form of equity-based compensation that is awarded in the form of performance rights. The LTI plan is designed 
to incentivise and challenge senior management to achieve long-term sustainable growth in earnings and shareholder value. 
It also supports the retention of high performing executives.

Appen is a fast growing global business in an extremely competitive industry, with executives operating primarily in the United 
States and Australia. To ensure that the LTI scheme is relevant and appropriate in the hiring, motivation and retention of key staff, 
the People and Culture Committee undertakes regular reviews of the LTI practices in both these markets.

The table below outlines key features of the LTI plan. 

Feature

Description

Opportunity

Annual grants of performance rights (with quantum determined at Board discretion based on market 
remuneration analysis). 

Performance rights cannot be traded on the ASX and do not have any dividend or voting rights until 
they vest and are exercised.

Rights are convertible to shares on the vesting date, assuming all the performance conditions and the 
employment conditions are met.

The number of performance rights granted is based on face value (actual share price) rather than 
a discounted fair value.

Vesting conditions

1.  UBEPS growth tested over three consecutive years.
2.  Continuation of employment until beginning of the calendar year in which the performance rights 

are subject to vesting.

Performance period Three-year performance period with grants consisting of three equal tranches each tested over a single 

12-month period.

Performance 
assessment

Australian Executive KMP: performance rights vest at the end of the three-year period subject to the 
achievement of the performance and continuous employment hurdles.

US Executive KMP: performance rights may vest annually, which is typical for US remuneration practices, 
subject to the achievement of the performance and continuous employment hurdles. A partial tranche 
may vest subject to the achievement of the performance and employment hurdles for grants issued during 
the year.

Rights for which the performance condition is not satisfied in the annual testing can be carried over for 
a maximum of two years and may vest if the equivalent compound annual growth rate (CAGR) is achieved, 
however this would require 44% UBEPS growth over a two-year period or 73% growth over a three-year 
period. This ensures that management is focused on delivering financial returns for shareholders over 
the long-term, but also acknowledges that investments may need to be made in certain years to achieve 
those returns. Rights granted in 2021 will only vest in 2024, if the Company achieves 44% UBEPS growth 
over a two-year period or 73% growth over a three-year period.

Target achievement table:

UBEPS target achieved 

% performance rights allocated

100% of more of UBEPS target 
90–99% of UBEPS target 1 
Less than 90% 

1  At the Board’s discretion.

100%
50–80%
Nil

Malus

Malus applies and the Board may forfeit any entitlement to any shares on vesting of the performance 
rights, if in the opinion of the Board, the employee acts fraudulently or dishonestly, is in breach of their 
obligations to the Company or if their contract of employment is terminated.

72

 
 
 
 
Executive KMP service contracts

Service contracts
Remuneration and other terms of employment for KMP are formalised in service contracts. All Executive KMP service contracts 
provide for immediate termination in the event of serious misconduct. There are no guaranteed base pay increases in any 
executive service contracts.

Details of the other key terms are as follows:

Executive KMP

Role

Contract term

Annual salary review

Notice period by either party

Mark Brayan

Managing Director and CEO

No fixed term

Kevin Levine

CFO

Tom Sharkey

SVP, Global Division

No fixed term

No fixed term

1 March

1 March

1 March

6 months

3 months

90 days

Non-executive director remuneration arrangements
Non-executive director remuneration framework
Non-executive director remuneration reflects the Company’s desire to attract, motivate and retain experienced directors and 
to ensure their active participation in advocating for the interests of shareholders, in areas such as corporate governance, 
remuneration, compliance, risk and Company strategy. The size of the remuneration pool that can be paid to Non-executive 
directors is governed by resolutions passed at a General Meeting of shareholders.

At the AGM held on 28 May 2021, shareholders approved an increase in the total Non-executive director remuneration pool from 
A$900,000 to A$1,400,000 per annum. This change was made due to changes made to the Company’s Constitution, in which 
the maximum number of directors permitted to sit on the Board increased from seven to 10, associated with the Board renewing 
its composition in 2021, in which long-standing directors retired. The increase in the number of directors was to ensure a smooth 
transition, so that the Company would have the flexibility to have more than seven directors on the Board at any one time.

The Company aims to provide a level of remuneration for Non-executive directors comparable with its general industry peer 
group. A formal independent review of Non-executive director fees took place in late 2020, taking into consideration the 
market rates for similar positions at relevant ASX listed companies with a market capitalisation of 50% to 200% of Appen’s 
market capitalisation. The review found that the Board Chair’s fees and the other Non-executive directors fees were in the 
bottom quartile. Based on this review, and as disclosed in the 2021 Notice of AGM, effective 1 January 2021, it was determined 
to increase the level of remuneration paid to the Non-executive directors as follows:

Role

Board Chair

Non-executive director

Audit and Risk Management Committee Chair

People and Culture Committee Chair

Fee 
2020 A$

Fee 
2021 A$

$200,000

$250,000

$105,000

$120,000

$15,000

$15,000

$20,000

$20,000

All fees presented above include statutory superannuation.

All Non-executive directors are remunerated by way of Board and Committee fees. These fees reflect the workload associated 
with a fast growing global business and the governance oversight required of the Company’s strategic growth areas including 
Enterprise, Government and China. Non-executive directors do not receive any short-term or long-term incentive.

There are no changes to the level of Non-executive director fees proposed for 2022.

Appen 2021 Annual Report

73

Non-executive KMP remuneration arrangements (continued)

Amounts paid to Non-executive directors in USD
Details of fees paid to Non-executive directors for FY21 and FY20 in US Dollars are outlined below. 

Director

Richard Freudenstein 1

Chris Vonwiller 2

William Pulver 3 

Robin Low

Deena Shiff

Stephen Hasker

Vanessa Liu 4

Fees
US$

44,026

136,950

63,561

105,214

86,178

90,184

90,184

2021

Super-
annuation
US$

4,403

13,487

6,234

Total
US$

48,429

Fees
US$

–

150,437

126,099

69,795

–

105,214

4,006

–

–

90,184

90,184

90,184

75,659

82,847

66,202

72,491

55,205

2020

Super-
annuation
US$

–

11,979

7,188

–

6,289

–

–

Total
US$

–

138,078

82,847

82,847

72,491

72,491

55,205

616,297

28,130

644,427

478,503

25,456

503,959

In accordance with the Board’s renewal policy:
1  Richard Freudenstein was appointed to the Board on 12 August 2021 and commenced as Chair from 28 October 2021.
2  Chris Vonwiller resigned as Chair on 28 October 2021.
3  William Pulver resigned on 25 August 2021.
4  Vanessa Liu was appointed on 27 March 2020.

Amounts paid to Non-executive directors in AUD
Details of fees paid to Non-executive directors for FY21 and FY20 in Australian Dollars are outlined below. The total amount paid 
in FY21 is less than the A$1,400,000 limit approved by shareholders at the 2021 AGM.

Director

Richard Freudenstein 1

Chris Vonwiller 2

William Pulver 3 

Robin Low

Deena Shiff

Stephen Hasker

Vanessa Liu 4

2021

Super-
annuation
A$

6,042

17,793

8,160

Total
A$

66,461

Fees
A$

–

198,459

182,648

91,358

109,589

2020

Super-
annuation
A$

–

17,352

10,411

Total
A$

–

200,000

120,000

–

140,000

120,000

–

120,000

5,330

120,000

95,890

9,110

105,000

–

–

120,000

105,000

120,000

79,962

–

–

105,000

79,962

37,325

856,278

693,089

36,873

729,962

Fees
A$

60,419

180,666

83,198

140,000

114,670

120,000

120,000

818,953

In accordance with the Board’s renewal policy:
1  Richard Freudenstein was appointed to the Board on 12 August 2021 and commenced as Chair from 28 October 2021.
2  Chris Vonwiller resigned as Chair on 28 October 2021.
3  William Pulver resigned on 25 August 2021.
4  Vanessa Liu was appointed on 27 March 2020.

74

Remuneration governance

The role of the People and Culture (formerly Nomination and Remuneration) Committee is to focus on our strategic human 
resources objectives, including the well-being of our employees and culture, as well as provide advice, recommendations and 
assistance to the Board in relation to compensation arrangements for Directors and executives. The members of the People and 
Culture Committee during the reporting period were:

Stephen Hasker, Member for the whole financial year and Committee Chair from 25 August 2021
Richard Freudenstein, Member from 12 August 2021
Robin Low, Member for the whole financial year 
William Pulver, Former Member and Committee Chair to 25 August 2021

The below shows the relationship between the People and Culture Committee and the Board, Executive team and Audit and 
Risk Committee. 

Board 

Approves and has oversight of Appen’s 
remuneration policy including Executive 
and Non-executive KMP remuneration.

Independent external advisors 

To ensure the Committee is appropriately 
informed, advice and information is sought from 
independent external advisors, as required.

People  
and Culture 
Committee 

Members: 
Stephen Hasker
Richard Freudenstein
Robin Low

Audit and Risk Committee 
Advises the People and Culture 
Committee of material risk issues, 
behaviours and/or compliance breaches. 

Executive team

Proposes executive appointments, 
succession plans, policies, 
remuneration structures and 
outcomes to the People and Culture 
Committee for review and approval 
or recommendation to the Board. 

   The number of Committee meetings and attendance by members during the reporting period is set out in the ‘Meetings 
of directors’ section on page 52.

Board oversight of remuneration

The Board ensures variable rewards are only paid when a senior executive creates value for shareholders-through meeting their 
financial targets and exceeding their agreed work plan objectives. The Board reviews the financial targets on an annual basis 
to ensure that they are sufficiently challenging and are consistent with the Company’s long-term business strategy. The Board 
may also forfeit any entitlement to any shares on vesting of performance rights, if in the opinion of the Board, the employee acts 
fraudulently or dishonestly, or is in breach of their obligations to the Company (‘malus’). 

Corporate Governance Statement

Further information about the People and Culture Committee is set out in the Corporate Governance Statement. 
The Statement is available at: appen.com/investors/corporate-governance/

Appen 2021 Annual Report

75

Remuneration governance (continued)

Independent remuneration advisors
Where appropriate, the Board and the People and Culture Committee engage external and independent remuneration advisors 
to provide industry benchmarks, peer comparison information and specific local knowledge of country-specific remuneration 
practices. The Board and the People and Culture Committee engaged EY as its independent remuneration advisor in FY21 
to provide market practice insights and advice in responding to Appen’s first strike and benchmarking for executives. 

External advice is used as a guide only and is not a substitute for the Board and People and Culture Committee’s thorough 
consideration of the relevant remuneration matter. No remuneration recommendations were provided. 

Securities trading policy

KMP (both executive and non-executive directors) must not enter into transactions in associated products that 
operate to limit the economic risk of security holdings in the Company. A copy of the Company’s Securities Dealing 
Policy is available at appen.com/investors/corporate-governance/

Executive KMP share ownership requirement
An Executive Share Ownership Policy applies to the CEO and Executive KMP. Under the policy, the total number of shares held 
by the CEO and Executive KMP must be equivalent to at least 50% of the shares issued in respect of the performance rights 
granted in 2019, net of any necessary sales to cover tax obligations, while employed by the Company. Share transfers to affiliate 
or related entities or persons are permitted. From 1 January 2022, a formal minimum shareholding requirement (MSR) has been 
implemented of 100% of fixed remuneration for the CEO and 50% of fixed remuneration for other Executive KMP over a five 
year period.

Non-executive director minimum shareholding requirement
Non-executive directors are required to hold Appen shares to the value of at least 100% of the annual non-executive director 
pre-tax base fee within three years of their appointment, using the base fee at the time of appointment (excluding Committee fees).

The value of such shares is based on their price at the time of acquisition. Once the requirement has been met, directors are 
considered compliant even if there are subsequent changes in the share price.

Directors are compliant where Appen securities are held either by them personally or by a related party.

As at the date of this report, all Non-executive directors that have served on the Board for at least three years, have met the 
minimum holding requirement.

76

Other remuneration tables

Securities holdings of Executive KMP

Executive KMP at 31 December 2021

Mark Brayan

Kevin Levine

Tom Sharkey

Number of 
performance rights 
held 

Number of ordinary 
shares currently held 
(direct and indirect)

294,033

180,077

114,626

 482,032 

192,846 

 70.118 

Performance rights holdings of Executive KMP
The movement during the reporting period of performance rights held by Executive KMP is outlined in the table below:

Held at 
1 January
2021

Granted 
during the
year

Exercised 
during the
year 

Held at 
31 December
2021

Vested 
during the
year

Forfeited

Mark Brayan

2018

23,153

2018 Special

150,000

2019

160,000

2020

2021 

78,125

–

55,908

411,278

55,908

(173,153)

–

–

–

–

–

–

–

–

(23,153)

(150,000)

–

–

–

(12,155)

(100,000)

–

–

–

48,828

–

51,249

240,983

51,249

(112,155)

25,118

60,000

35,000

–

–

–

–

34,626

(25,118)

(15,000)

–

–

120,118

34,626

(40,118)

Kevin Levine

2018

12,155

2018 Special

100,000

2019 

80,000

Tom Sharkey

Jon Kondo

2020

2021 

2018

2019

2020

2021

2019

2020

2021

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(23,153)

(150,000)

160,000

78,125

55,908

–

–

–

294,033

(173,153)

–

–

(12,155)

(100,000)

80,000

48,828

51,249

–

–

–

180,077

(112,155)

–

(25,118)

45,000

(15,000)

35,000

34,626

–

–

114,626

(40,118)

75,000

35,000

–

–

–

30,124

(30,000)

(45,000)

–

–

(35,000)

(30,124)

110,000

30,124

(30,000)

(110,124)

–

–

–

–

(30,000)

–

–

(30,000)

Appen 2021 Annual Report

77

Other remuneration tables (continued)

Performance rights vesting table
The performance details relating to the rights exercised during the year, are shown in the table below:

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
b
e
F
-
4
2

1
2
-
b
e
F
-
4
2

1
2
-
b
e
F
-
4
2

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
n
a
J
-
1

1
2
-
n
a
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78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Performance rights exercised during the year by Executive KMP 

Executive
Mark Brayan

Kevin Levine

Tom Sharkey

Jon Kondo

Number 
of rights 
exercised

Value of rights 
at grant  

date (US$)

Value of rights 
at exercisable 
date (US$)

173,153

112,155

40,118

 $1,067,605 

 $2,126,480 

 $691,601 

 $1,377,368 

 $308,507 

30,000

 $894,000 

 $492,686 

 $368,428

The high value attributable to the value of rights at exercisable date reflects the strong growth in Appen’s share price between 
grant and exercise date, as shown in the graph on page 65. The rights exercised during the year relate to vesting of the relevant 
plans as detailed above, upon the successful achievement of the relevant performance and employment hurdles.

Unvested performance rights held by Executive KMP
The number of unvested performance rights held by Executive KMP at 31 December 2021 are:

Plan

2019 

2020 

2021

Total

Mark 
Brayan

Kevin 
Levine

Tom 
Sharkey

160,000

80,000

78,125

55,908

48,828

51,249

294,033

180,077

45,000

35,000

34,626

114,626

Executive and Non-executive Director shareholdings

Number of shares 

Director

Richard Freudenstein 3

Chris Vonwiller 4 

William Pulver 5

Mark Brayan

Robin Low

Deena Shiff

Stephen Hasker

Vanessa Liu

Purchased/ 
exercised 
during the 
year

1 January 
2021

–

30,000

9,060,286

332,384

418,309

172,946

50,432

50,000

1,000

10,085,357

–

–

–

–

–

3,000

206,153

173,153

(109,430)1

Sold during 
the year 

Ceased 
to be KMP 

31 December 
2021

–

30,000

–

–

–

–

–

–

–

(9,060,286)2

(332,384)2

–

–

–

–

–

(109,430)

(9,392,670)

–

–

482,032

172,946

50,432

50,000

4,000

789,410

1  Mr Brayan sold 109,430 shares during the year to fund personal tax obligations The share sale was announced to the ASX on 4 June 2021 

(appen.com/investors/announcements/). 

2  Mr Vonwiller and Mr Pulver both ceased to be KMP during the year.
3  Appointed 12 August 2021.
4  Retired 28 October 2021.
5  Retired 25 August 2021.

This report is made in accordance with a resolution of Directors, pursuant to section 298(2)(a) of the Corporations Act 2001. 
On behalf of the directors.

Richard Freudenstein
Director

24 February 2022  
Sydney

Appen 2021 Annual Report

79

Lead Auditor’s Independence Declaration under
Section 307C of the Corporations Act 2001
to the directors of Appen Limited

I declare that, to the best of my knowledge and belief, in relation to the audit of Appen Limited for the financial year ended 
31 December 2021 there have been:

(i)  No contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation 

to the audit; and

(ii)  No contraventions of any applicable code of professional conduct in relation to the audit.

KPMG 

Cameron Slapp 
Partner

Sydney

24 February 2022

KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International 
Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and logo are trademarks used under license by the 
independent member firms of the KPMG global organisation. Liability limited by a scheme approved under Professional Standards Legislation.

80

 
 
 
Contents

Consolidated statement of profit or loss  
and other comprehensive income 

Consolidated statement of financial position 

Consolidated statement of changes in equity 

Consolidated statement of cash flows 

Notes to the consolidated financial statements 

Note 1. 

Note 2. 

Note 3. 

Note 4. 

Note 5. 

Note 6. 

Note 7. 

Note 8. 

Note 9. 

General information 

Basis of preparation 

Operating segments 

Revenue 

Expenses 

Income tax 

Cash and cash equivalents 

Trade and other receivables 

Contract assets 

Note 10. 

Property, plant and equipment 

Note 11. 

Note 12. 

Note 13. 

Note 14. 

Note 15. 

Note 16. 

Note 17. 

Note 18. 

Note 19. 

Right-of-use assets 

Intangibles 

Trade and other payables 

Derivative financial instruments 

Contract liabilities 

Borrowings 

Lease liabilities 

Employee benefits 

Earn-out liability 

Note 20. 

Issued capital 

Note 21. 

Note 22. 

Note 23. 

Note 24. 

Note 25. 

Note 26. 

Note 27. 

Note 28. 

Note 29. 

Reserves 

Accumulated losses 

Dividends 

Financial instruments 

Fair value measurement 

Key management personnel disclosures 

Remuneration of auditors 

Contingent liabilities 

Related party transactions 

Note 30. 

Parent entity information 

Note 31. 

Note 32. 

Note 33. 

Note 34. 

Note 35. 

Note 36. 

Note 37. 

Note 38. 

Business combinations 

Interests in subsidiaries 

Deed of cross guarantee 

Cash flow information 

Earnings per share 

Share-based payments 

Other information 

Events after the reporting period 

Directors’ declaration 

Independent auditor’s report 

82

83

84

85

86

86

86

88

90

92

95

98

98

100

100

102

103

108

108

109

110

112

112

113

114

115

117

117

118

122

124

124

125

125

125

126

129

130

132

133

134

140

140

141

142

l

i

a
c
n
a
n
F

i

t
r
o
p
e
r

Appen 2021 Annual Report

81

 
 
Consolidated statement of profit or loss 
and other comprehensive income
for the year ended 31 December 2021

Services revenue

Other income

Interest income calculated using the effective interest method

Recovery of impairment of receivables

Net foreign exchange gain

Expenses

Crowd labelling services

Employee expenses

Share-based payments expense

Depreciation and amortisation expense

Travel expense

Professional fees

Restructure costs

Communication expense

Transaction costs

Deemed interest on earn-out liability

Figure Eight earn-out adjustment

Net foreign exchange loss

Other expenses

Finance costs

Profit before income tax expense

Income tax expense

Profit after income tax expense for the year attributable to the owners of Appen Limited

Other comprehensive (loss)

Items that may be reclassified subsequently to profit or loss

Foreign currency translation

Other comprehensive loss for the year, net of tax

Group

Note

2021
US$000

Restated
2020
US$000

4

8

5

5

5

5

19

447,154

412,638

110

10

–

–

106

212

40

4,660

(268,378)

(236,091)

(71,015)

(516)

(35,038)

(271)

(7,088)

(2,256)

(1,068)

(2,729)

(657)

–

(1,176)

(71,659)

(12,537)

(27,923)

(689)

(8,241)

–

(837)

(807)

(853)

2,559

–

(19,835)

(14,392)

5

(1,372)

(1,647)

35,875

44,539

6

21

(7,356)

(8,907)

28,519

35,632

(1,579)

(3,609)

(1,579)

(3,609)

Total comprehensive income for the year attributable to the owners of Appen Limited

26,940

32,023

Basic earnings per share

Diluted earnings per share

Cents

23.19

22.85

Cents

29.30

28.81

35

35

The above should be read in conjunction with the accompanying notes. The restated numbers should be read in conjunction with the “Change 
in accounting policies” outlined in note 2.

82

 
 
 
 
 
 
Consolidated statement of financial position
as at 31 December 2021

Assets

Current assets

Cash and cash equivalents

Trade and other receivables

Contract assets

Derivative financial instruments

Income tax refund due

Prepayment

Other assets

Total current assets

Non-current assets

Property, plant and equipment

Right-of-use assets

Intangibles

Deferred tax

Other assets

Total non-current assets

Total assets

Liabilities

Current liabilities

Trade and other payables

Derivative financial instruments

Contract liabilities

Lease liabilities

Employee benefits

Other liabilities

Total current liabilities

Non-current liabilities

Borrowings

Lease liabilities

Deferred tax

Employee benefits

Earn-out liability

Total non-current liabilities

Total liabilities

Net assets

Equity

Issued capital

Reserves

Accumulated losses

Total equity

Group

Note

2021
US$000

Restated
2020
US$000

7

8

9

14

6

31

10

11

12

6

13

14

15

17

18

16

17

6

18

19

20

21

22

47,878

89,243

10,471

–

8,963

3,729

2,481

60,488

50,611

31,516

1,479

8,289

2.423

–

162,765

154,806

3,118

13,557

314,788

4,060

629

336,152

498,917

41,609

816

16,076

5,004

3,030

73

3,973

17,993

275,796

8,240

801

306,803

461,609 

44,168

–

7,458

5,036

3,261

77

66,608

60,000

– 

10,056

11,602

420

18,359

40,437

107,045

391,872

262,917

132,972

(4,017)

391,872

–

14,432

13,057

436

–

27,925

87,925

373,684 

262,917

114,784 

(4,017)

373,684 

The above should be read in conjunction with the accompanying notes. The restated numbers should be read in conjunction with the “Change 
in accounting policies” outlined in note 2.

Appen 2021 Annual Report

83

 
 
Consolidated statement of changes in equity
for the year ended 31 December 2021

Group

Issued 
Capital 
US$000

Reserves 
US$000

Accumulated 
Losses 
US$000

Total equity 
US$000

Balance at 1 January 2021 (restated)

262,917

114,784

(4,017)

373,684

Profit after income tax expense for the year

Other comprehensive income for the year, net of tax

Total comprehensive (loss)/income for the year

Transfer between reserves

Transactions with owners in their capacity as owners:

Share-based payments

Dividends paid (note 23)

 –

–

–

–

–

–

–

28,519

(1,579)

 –

28,519

 (1,579)

(1,579)

28,519

26,940

28,519

(28,519)

–

516

(9,268)

–

–

516

(9,268)

Balance at 31 December 2021 

262,917

132,972

(4,017)

391,872

Group

Balance at 1 January 2020

Profit after income tax expense for the year

Other comprehensive loss for the year, net of tax

Total comprehensive (loss)/income for the year

Transfer between reserves

Transactions with owners in their capacity as owners:

Share-based payments

Dividends paid (note 23)

Issued 
Capital
 (Restated)
US$000

Reserves 
(Restated)
US$000

Accumulated 
Losses 
(Restated)
US$000

Total equity 
(Restated)
US$000

262,917

77,764

(4,017)

336,664

–

–

–

–

–

–

–

35,632

(3,609)

–

35,632

(3,609)

(3,609)

35,632

32,023

35,632

(35,632)

–

12,416

(7,419)

–

–

12,416

(7,419)

Balance at 31 December 2020 

262,917

114,784

(4,017)

373,684

The above should be read in conjunction with the accompanying notes. The restated numbers should be read in conjunction with the “Change 
in accounting policies” outlined in note 2.

84

Consolidated statement of cash flows
for the year ended 31 December 2021

Cash flows from operating activities

Receipts from customers (inclusive of GST)

Payments to suppliers and employees (inclusive of GST)

Interest received

Interest paid

Income taxes paid

Net cash from operating activities

Cash flows from investing activities

Payment for strategic acquisitions, net of cash acquired

Transaction costs

Payments for property, plant and equipment

Payments for intangibles

Net cash used in investing activities

Cash flows from financing activities

Proceeds from borrowings

Repayment of borrowings

Payments for lease liabilities

Dividends paid

Net cash used in financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the financial year

Effects of exchange rate changes on cash and cash equivalents

Group

Note

2021
US$000

Restated
2020
US$000

434,261

413,589

(374,170)

(335,632)

60,091

10

(629)

(5,549)

77,957

212

(1,323)

(12,119)

34

53,923

64,727

31

10

12

16

16

23

(24,999)

(2,729)

(1,301)

(21,794)

(27,011)

(807)

(1,877)

(19,130)

(50,823)

(48,825)

10,000

27,011

(10,000)

(23,473)

(4,877)

(9,268)

(4,279)

(7,419)

(14,145)

(8,160)

(11,045)

60,488

(1,565)

7,742

52,799

(53)

Cash and cash equivalents at the end of the financial year

7

47,878

60,488

The above should be read in conjunction with the accompanying notes. The restated numbers should be read in conjunction with the “Change 
in accounting policies” outlined in note 2.

Appen 2021 Annual Report

85

 
 
 
Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 1. General information

The financial statements cover Appen Limited as a Group consisting of Appen Limited and the entities it controlled at the 
end of, or during, the year. The financial statements are presented in United States (US) dollars, which is Appen Limited’s 
presentation currency.

Appen Limited is a listed public company limited by shares, incorporated and domiciled in Australia. Its registered office 
and principal place of business is: 
Level 6 
9 Help Street 
Chatswood NSW 2067

The financial statements were authorised for issue, in accordance with a resolution of directors, on 24 February 2022.

Note 2. Basis of preparation

Statement of compliance
These general purpose financial statements have been prepared in accordance with Australian Accounting Standards and 
Interpretations issued by the Australian Accounting Standards Board (AASB) and the Corporations Act 2001, as appropriate 
for for-profit oriented entities. These financial statements also comply with International Financial Reporting Standards as issued 
by the International Accounting Standards Board (IASB).

Historical cost convention
The financial statements have been prepared on a accruals basis and are based on the historical cost convention, except for, 
derivative financial instruments, earn-out contingent consideration and share-based payments which are measured at fair value.

Critical accounting estimates
The preparation of the financial statements requires the use of certain critical accounting estimates. It also requires management 
to exercise its judgement in the process of applying the Group’s accounting policies. The areas involving a higher degree of 
judgement or complexity, or areas where the assumptions and estimates are significant to the financial statements are disclosed 
in the relevant note.

Parent entity information
In accordance with the Corporations Act 2001, these financial statements present the results of the Group only. Supplementary 
information about the parent entity is disclosed in note 30.

Change in accounting policies
Material accounting policies adopted in the preparation of these financial statements are presented alongside the relevant 
notes. The accounting policies adopted are consistent with those of the previous years, except for the following:

(i)  Change in reporting currency

The Directors have elected to change the Group’s presentation currency from Australian dollars to US dollars effective from 
1 January 2021. The change in presentation currency is a voluntary change which is accounted for retrospectively. The financial 
report has been presented or restated in US dollars, using the procedures outlined below. The financial information presented 
in this report, including comparative financial information, are reported in US dollars, using the following methodology:

• 

The consolidated statement of profit or loss and consolidated statement of cash flows have been translated into US dollars 
using average foreign currency rates for the year.

•  Assets and liabilities in the consolidated statement of financial position have been translated into US dollars at the closing 

foreign currency rates on the relevant balance sheet date, being an AUS/USD exchange rate of 0.7261 at 31 December 2021 
and 0.7709 at 31 December 2020. 

The equity section of the consolidated statement of financial position has been translated into US dollars using historical 
rates at transaction date.

Earnings per share (EPS) and dividend disclosures have also been restated to US dollars to reflect the change in 
presentation currency.

• 

• 

86

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 2. Basis of preparation (continued)

(ii)   Change in accounting treatment for configuration costs incurred associated with the 

implementation of Appen’s primary cloud-based ERP system

During the year, IFRIC (International Financial Reporting Interpretations Committee) issued a final agenda decision titled 
Configuration or customisation costs in a cloud computing arrangement (IAS 38 Intangible Assets) 1, which, in most cases, 
requires customers to expense implementation costs (including configuration, data conversion, migration, testing and training 
costs) associated with the configuration and customisation of cloud-based systems, when the services are received, so long 
as those services are distinct from the Software as a Service (SaaS) itself.

The Group’s accounting policy has historically been to capitalise all costs relating to SaaS arrangements as an intangible asset, 
and to amortise these costs over the period of their expected benefit, being their finite life of seven years. 

The Group has applied the IFRIC decision for the current and comparative year and changed its accounting policy, such that 
configuration costs incurred by the Group, associated with cloud-based SaaS arrangements, will be treated as an operating 
expense. In these financial statements, previously amortised expenses, in the current and comparative year, associated with the 
ERP implementation, will be reversed and the associated written down value as at 1 January 2020 (the start of the comparative 
year) will be expensed, as incurred, as shown below:

Impact of changes in accounting policy (net of tax)

As previously 
reported 
(US$000)

Impact of 
change 
(US$000)

As restated 
(US$000)

Reserves balance as at 1 January 2020

Depreciation and amortisation expense for the year ended 31 December 2020

79,030

(28,283)

(1,266) 1

77,764

360  2

(27,923)

Intangibles balance as at 31 December 2020 (refer to note 12)

277,055

(1,259)

275,796

1  $1,266,000 was the unamortised balance, net of tax, of the ERP system as at 1 January 2020, which was retrospectively expensed at the 

commencement of the prior year.

2  $360,000 was the amortisation expense attributed to the ERP system for the year ended 31 December 2020 that was reversed. This reversal 

has been applied evenly over the year.

Current and non-current classification
Assets and liabilities are presented in the statement of financial position based on current and non-current classification. 
An asset is classified as current when: it is either expected to be realised or intended to be sold or consumed in the Group’s 
normal operating cycle; it is held primarily for the purpose of trading; it is expected to be realised within 12 months after the 
reporting period; or the asset is cash or cash equivalent unless restricted from being exchanged or used to settle a liability for 
at least 12 months after the reporting period. All other assets are classified as non-current.

A liability is classified as current when: it is either expected to be settled in the Group’s normal operating cycle; it is held primarily 
for the purpose of trading; it is due to be settled within 12 months after the reporting period; or there is no unconditional right to 
defer the settlement of the liability for at least 12 months after the reporting period. All other liabilities are classified as non-current.

Rounding of amounts
The Company is of a kind referred to in ASIC Corporations (Rounding in Financial/Directors Reports) Instrument 2016/191 issued 
by the Australian Securities and Investments Commission, relating to ‘rounding-off’. Amounts in this report have been rounded off 
to the nearest thousand US dollars, or in certain cases, the nearest US dollar. 

New, revised or amended Accounting Standards 
The Group has adopted all of the new, revised or amended Accounting Standards and Interpretations issued by the AASB that 
are mandatory for the current reporting period.

Any new, revised or amended Accounting Standards or Interpretations that are not yet mandatory have not been early adopted.

1  This agenda decision followed the previous agenda decision titled Customer’s right to receive access to the supplier’s software hosted 

on the Cloud (issued in March 2019) – which considered whether a customer receives a software asset at the contract commencement date 
or a service over the contract term.

Appen 2021 Annual Report

87

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 3. Operating segments

During the year, Appen undertook a restructure of its business units to provide its customers with an enhanced product‑led and 
customer centric offering, thus aligning our business to market opportunities and customer needs. The new operating segments, 
in place for the first time for the year ended 31 December 2021 are: 

• 

• 

The Global Services segment: which represents the services the Group provides to our five major US technology customers 
using their data annotation platforms and tools. 

The New Markets segment: which represents our product‑led businesses, including the work we do for our Global 
customers using Appen’s annotation products, and our Enterprise, Government and China businesses. New Markets also 
includes Quadrant.

These operating segments are based on the internal reports that are provided to the CEO in his capacity as the Chief Operating 
Decision Maker (CODM) of the Appen Group, in order to assess performance and growth of the business and to determine 
where to allocate resources. The CODM reviews a set of financial reports which covers EBITDA (earnings before interest, tax, 
depreciation and amortisation), underlying EBITDA, revenue and operating segment reports on a monthly basis. The accounting 
policies adopted for internal reporting to the CEO/CODM are consistent with those adopted in this financial report.

Major customers
During the year ended 31 December 2021, approximately 87.0% (31 December 2020: 88.9%) of the Group’s revenue was derived 
from sales to the largest five customers.

Segment information
The following tables show revenue and EBITDA for the new reportable segments for the year ended 31 December 2021 and 
31 December 2020. The revenue and segment profit for the New Markets segment includes the contribution from Quadrant, 
following its acquisition on 13 September 2021. Refer to note 31 for more details relating to the acquisition.

88

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 3. Operating segments (continued)

31 December 2021

Services revenue

Interest

Other income

Total revenue & other income

Segment EBITDA

Share based payment – employees

Foreign exchange loss

Group underlying EBITDA

Depreciation and amortisation

Restructure costs

Deemed interest on earn‑out liability

Net interest expense

Transaction costs

Cloud computing costs

Acquisition‑related share based payments

Profit before income tax

Income tax expense

Profit after income tax expense

31 December 2020 (restated)

Services revenue

Interest

Other income

Total revenue & other income

Segment EBITDA

Share based payment – employees

Foreign exchange gain

Group underlying EBITDA

Transaction costs

Depreciation and amortisation

Figure Eight earn‑out adjustment

Acquisition‑related share based payments

Deemed interest on earn‑out liability

Net interest expense

Profit before income tax

Income tax expense

Profit after income tax expense

Global 
Services 
US$000

New Markets 
US$000

Corporate 
(Unallocated) 
US$000

344,679

102,475

–

–

–

–

–

10

110

Total 
US$000

447,154

10

110

447,274

91,156

(11,523)

–

79,633

Global 
Services 
US$000

New Markets 
US$000

Corporate 
(Unallocated) 
US$000

328,143

84,495

–

34

2

26

328,177

84,523

88,269

(7,484)

–

210

86

296

90

(773)

(1,176)

77,684

(35,038)

(2,256)

(657)

(1,362)

(2,729)

(24)

257

35,875

(7,356)

28,519

Total 
US$000

412,638

212

146

412,996

80,875

(10,096)

4,660

75,439

(807)

(27,923)

2,559

(2,441)

(853)

(1,435)

44,539

(8,907)

35,632

Appen 2021 Annual Report

89

 
 
Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 3. Operating segments (continued)

Geographical information

Australia

US

Other countries

Note 4. Revenue

Services revenue

Disaggregation of services revenue

Sales income

Geographical 
non-current assets

2021 
US$000

Restated 
2020 
US$000

2021 
US$000

Restated 
2020 
US$000

1,332

5,436

46,269

1,394

412,876

399,657

275,660

285,979

32,946

7,545

9,534

10,565

447,154

412,638

331,463

297,938

2021 
US$000

Restated 
2020 
US$000

447,154

412,638 

Services revenue is disaggregated by the type of service and whether the revenue is derived from use of our products and tools 
(New Markets) or the customers’ platform (Global Services).

31 December 2021

Revenue – Global Services segment

Revenue – New Markets segment

Total revenue

31 December 2020 (Restated)

Revenue – Global Services segment

Revenue – New Markets segment

Total revenue 

Global 
customers 
US$000

New Markets 
customers 
US$000

Corporate 
(Unallocated) 
US$000

344,679

41,652

386,331

–

60,823

60,823

–

–

–

Global 
customers 
US$000

New Markets 
customers 
US$000

Corporate 
(Unallocated) 
US$000

328,143

45,368

373,511

–

39,127

39,127

–

–

–

Total 
US$000

344,679

102,475

447,154

Total 
US$000

328,143

84,495

412,638

The revenue generated from New Markets customers and segment includes the contribution from Quadrant, following 
its acquisition on 13 September 2021. Refer to note 31 for more details.

90

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 4. Revenue (continued)

Accounting policy

The Group recognises revenue as follows:

Revenue from contracts with customers

Appen derives most of its revenue from two distinct performance obligations, being:

• 

• 

revenue from subscription to a platform for a specified period of time; and

revenue from delivering collected or annotated data.

Revenue is recognised at an amount that reflects the consideration to which the Group is expected to be entitled 
in exchange for transferring annotated and/or collected data as per customer requirements, when or as each 
performance obligation is satisfied in a manner that depicts the transfer to the customer of the data required.

Variable consideration within the transaction price, if any, reflects concessions provided to the customer such as 
discounts, rebates and refunds. Such estimates are determined using either the ‘expected value’ or ‘most likely amount’ 
method. The measurement of variable consideration is subject to a constraining principle whereby revenue will only 
be recognised to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue 
recognised will not occur. The measurement constraint continues until the uncertainty associated with the variable 
consideration is subsequently resolved. Amounts received that are subject to the constraining principle are recognised 
as a liability.

Revenue from services represents the provision of managed services or revenue derived from use of platform and tools. 
Revenue is recognised in profit or loss progressively as the annotated and/or collected data is completed and validated 
or approved by the customer. Stage of completion of transactions involving the rendering of services is determined 
by reference to the services performed to date as a percentage of total services to be performed.

Interest

Interest revenue is recognised on a time proportion basis, by reference to the principal outstanding and the effective 
interest rate applicable, which is the rate that discounts estimated future cash receipts through the expected life of the 
financial asset to the assets’ net carrying value.

Other revenue

Other revenue is recognised when it is received or when the right to receive payment is established.

Foreign exchange gains and losses

Foreign currency transactions are translated into US dollars using the exchange rates prevailing at the date of the 
transaction. Foreign exchange gains (and losses) resulting from the settlement of such transactions and from the 
translation at year-end exchange rates of monetary assets and liabilities denominated in foreign currencies 
(i.e. non US dollars) are recognised in profit or loss.

Appen 2021 Annual Report

91

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 5. Expenses

Profit before income tax includes the following specific expenses:

Depreciation and amortisation

Depreciation:

Leasehold improvements

Fixtures and fittings

Computer equipment

Audio equipment

Land and buildings – right-of-use assets

Total depreciation

Amortisation:

Systems implementation

Product development

Other intangibles

Amortisation sub-total

Amortisation – acquisition related:

Product development

Customer relationships

Brand

Customer contracts

Amortisation – acquisition related sub-total

Group

2021 
US$000

Restated 
2020 
US$000

751

168

1,091

27

5,192

7,229

40

16,025

218

16,283

7,130

4,268

75

53

11,526

629 

119 

1,151 

24 

4,683

6,606 

13 1

9,533 

31

9,577

7,123 

4,268 

300 

49 

11,740 

Total depreciation and amortisation

35,038

27,923 

1  Systems implementation configuration costs associated with the implementation of the ERP system are no longer capitalised and have been 

expensed, as a result of a change in accounting policy caused by the IFRIC decision (refer to note 2(ii) for further information). Any associated 
amortisation expense has been reversed.

Finance costs

Interest and finance charges paid/payable on borrowings

Interest and finance charges paid/payable on lease liabilities

Group

2021 
US$000

Restated 
2020 
US$000

629

743

768

879 

1,372

1,647

92

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 5. Expenses (continued)

Share-based payments expense

Share-based payment – employees

Share based payment – acquisition related:

Share‑based payment in respect of Figure Eight acquisition

Share‑based payment in respect of Leapforce acquisition

Share based payment – acquisition related sub‑total

Total share‑based payments expense

Group

2021 
US$000

Restated 
2020 
US$000

773 1

10,096

(257) 1

–

(257)

1,286

1,155

2,441

516

12,537

1  The expense has reduced, as it includes a true‑up adjustment of share‑based payments expense in relation to specific (non‑market) hurdles 

of the 2020 and 2021 Long‑Term Incentive Plans, based on management’s assessment of achieving these hurdles.

Transaction costs

Strategic consulting costs

Integration costs

Transaction costs related to the Quadrant acquisition

Other

Total transaction costs

Employee expenses

Defined contribution superannuation expense

Employee expenses

Total employee expenses

Group

2021 
US$000

Restated 
2020 
US$000

1,484

20

1,116

109

2,729

–

651

–

156

807 

Group

2021 
US$000

Restated 
2020 
US$000

917

70,098

3,946 

67,713

71,015

71,659 

Appen 2021 Annual Report

93

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 5. Expenses (continued)

Accounting policy

Depreciation expense

Depreciation is calculated on a straight‑line basis to write‑off the net cost of each item of property, plant and equipment 
(excluding land) over their expected useful lives.

Amortisation expense

Amortisation is calculated to write‑off the cost of intangible assets less their estimated residual values using the 
straight‑line method over their estimated useful lives and is recognised in profit or loss. Goodwill is not amortised.

Finance costs

All finance costs are expensed in the period in which they are incurred.

Share-based payments expense

All share‑based payments are expensed over the relevant vesting period. The share‑based payments expense is based 
on expected targets and hurdles.

Employee expenses

Includes all short‑term employee benefits (wages, paid annual leave and sick leave and any non‑monetary benefits), 
post‑employment benefits and other long‑term or termination employee benefits.

94

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 6. Income tax

Income tax expense

Current tax

Deferred tax – origination and reversal of temporary differences

Adjustment recognised for prior periods – current tax

Adjustment recognised for prior periods – deferred tax

Income tax expense

Deferred tax included in income tax expense comprises:

Increase in deferred tax assets

Increase in deferred tax liabilities

Deferred tax – origination and reversal of temporary differences

Numerical reconciliation of income tax expense and tax at the statutory rate

Profit before income tax expense

Tax at the statutory tax rate of 30%

Tax effect amounts which are not deductible/(taxable) in calculating taxable income:

Share-based payments

Deferred tax adjustments on intangible assets

Figure Eight earn-out payments adjustment

Non-deductible transaction costs related to acquisition

Exchange differences

Sundry items

Adjustment recognised for prior periods

Difference in overseas tax rates

Income tax expense

Group

2021 
US$000

Restated 
2020 
US$000

3,381

3,587

1,402

(1,014)

(55)

10,524

3,889

(5,451)

7,356

8,907

4,114

(5,152)

(1,540)

10,095

2,574

4,943

35,875

44,539

10,763

13,362

(1,533)

(1,419)

–

348

2

–

(696)

(108)

(458)

–

(803)

(42)

8,161

11,255

388

(1,193)

(1,463)

(885)

7,356

8,907

Appen 2021 Annual Report

95

 
Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 6. Income tax (continued)

Deferred tax asset

Deferred tax asset comprises temporary differences attributable to:

Amounts recognised in profit or loss:

Property, plant and equipment

Tax losses – China1

Revenue received in advance

Employee benefits

Accrued expenses

Transaction costs

Other expenses and exchange differences

Deferred tax asset

Movements:

Opening balance

(Debited)/credited to profit or loss

Exchange differences

Closing balance

Deferred tax liability

Deferred tax liability comprises temporary differences attributable to:

Amounts recognised in profit or loss:

Tax loss from Figure Eight acquisition 2

Intangible assets

Revenue received in advance

Other expenses and exchange differences

Deferred tax liability

Movements:

Opening balance

Credited to reserves – cloud computing costs (refer to note 2(ii))

(Debited)/credited to profit or loss

Exchange differences

Closing balance

Group

2021 
US$000

Restated 
2020 
US$000

–

2,489

1

690

150

–

730

4,060

8,240

(4,114)

(66)

4,060

231

–

–

4,909

214

2,021

865

8,240

2,790

5,102

348

8,240

Group

2021 
US$000

Restated 
2020 
US$000

(958)

16,467

1,591

(5,498)

(6,403)

16,097 

1,649

1,714

11,602

13,057 

13,057

–

(1,540)

85

2,813

(353)

10,193

404

11,602

13,057 

1  Losses expire after five years. Sufficient profits are forecast to fully utilise the tax losses within the next five years.
2  Estimated tax losses relating to Figure Eight to be applied to future periods amounts to $19.9 million, of which $4.9 million has been recognised 

as a deferred tax asset. Sufficient profits are forecast to fully offset this deferred tax asset against tax losses in the next five years.

96

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 6. Income tax (continued)

Income tax refund due

Group

2021 
US$000

Restated 
2020 
US$000

8,963

8,289 

Critical accounting judgements, estimates and assumptions
The Group is subject to tax in numerous jurisdictions. Significant judgement is required in determining the provision for income 
tax. There are certain transactions and calculations undertaken during the ordinary course of business for which the ultimate 
tax determination is uncertain. The Group recognises liabilities for any anticipated tax audit issues based on the Group’s current 
understanding of the application of the tax law. Where the final tax outcome of these matters is different from the carrying 
amounts, such differences will impact on the current and deferred tax positions in the period that such a determination is made.

Recoverability of deferred tax assets

Deferred tax assets are recognised for deductible temporary differences and net losses only if the Group considers 
it is probable that future taxable amounts will be available to utilise those temporary differences and losses.

Accounting policy

Current tax

Current tax comprises the expected payable or receivable on the taxable income or loss for the year and any adjustment 
to tax payable or receivable in respect of previous years. It is measured using tax rates for each jurisdiction enacted 
or substantively enacted at the reporting date, and reflects uncertainty in income taxes, if any.

Deferred tax

Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for taxation purposes. Deferred tax is not recognised for:

• 

• 

temporary differences on the initial recognition of assets or liabilities in a transaction that is not a business 
combination and that affects neither accounting nor taxable profit or loss;

temporary differences related to investments in subsidiaries, associates and joint arrangements to the extent that 
the Group is able to control the timing of the reversal of the temporary differences and it is probable that they will 
not reverse in the foreseeable future; and

• 

taxable temporary differences arising on the initial recognition of goodwill.

Deferred tax assets and liabilities are offset only where there is a legally enforceable right to offset current tax assets 
against current tax liabilities and deferred tax assets against deferred tax liabilities; and they relate to the same taxable 
authority on either the same taxable entity or different taxable entities which intend to settle simultaneously.

Appen Limited (the ‘head entity’) and its wholly-owned Australian subsidiaries have formed an income tax consolidated group 
under the tax consolidation regime. The head entity and each subsidiary in the tax consolidated group continue to account 
for their own current and deferred tax amounts. The tax consolidated group has applied the ‘separate taxpayer within group’ 
approach in determining the appropriate amount of taxes to allocate to members of the tax consolidated group.

In addition to its own current and deferred tax amounts, the head entity also recognises the current tax liabilities (or assets) 
and the deferred tax assets arising from unused tax losses and unused tax credits assumed from each subsidiary in the tax 
consolidated group. Assets or liabilities arising under tax funding agreements with the tax consolidated entities are recognised 
as amounts receivable from or payable to other entities in the tax consolidated group. The tax funding arrangement ensures 
that the intercompany charge equals the current tax liability or benefit of each tax consolidated group member, resulting 
in neither a contribution by the head entity to the subsidiaries nor a distribution by the subsidiaries to the head entity.

Appen 2021 Annual Report

97

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 7. Cash and cash equivalents

Current assets

Cash on hand

Cash at bank

Group

2021 
US$000

Restated 
2020 
US$000

3

1 

47,875

60,487 

47,878

60,488 

Accounting policy
Cash and cash equivalents includes cash on hand, deposits held at call with financial institutions, other short‑term, highly 
liquid investments with original maturities of three months or less that are readily convertible to known amounts of cash 
and which are subject to an insignificant risk of changes in value.

Note 8. Trade and other receivables

Current assets

Trade receivables

Less: Allowance for expected credit losses

Other receivables

GST receivable

Group

2021 
US$000

Restated 
2020 
US$000

87,546

49,390

(242)

(622)

87,304

48,768

1,860

79

1,503

340

89,243

50,611

The carrying value of trade receivables is considered a reasonable approximation of fair value due to the short‑term nature 
of the balances. The increase in trade receivables at 31 December 2021 was due to increased volumes in the last two months 
of the year and that the December month billing milestone aligned with the reporting period at 31 December 2021, whereas for 
the comparative period, the billing milestone was only satisfied after the 31 December reporting period and hence classified 
as a contract asset under note 9.

Impairment and allowance for expected credit losses

At 31 December 2021, the Group has recognised a provision of $242,000 (2020: $622,000) in respect of the impairment 
of receivables.

98

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 8. Trade and other receivables (continued)

The ageing of the receivables and allowance for expected credit losses provided for are as follows:

Group

Not overdue

0 to 3 months overdue

3 to 6 months overdue

Over 6 months overdue

Carrying amount

2021 
US$000

83,092

3,667

553

234

Restated 
2020 
US$000

33,858

12,230

3,085

217

87,546

49,390

Allowance for expected 
credit losses

2021 
US$000

Restated 
2020 
US$000

–

–

8

234

242

–

–

405

217

622

Movements in the allowance for expected credit losses are as follows:

Opening balance

Amounts provided for during the year as uncollectable

Amounts reversed

Closing balance

Group

2021 
US$000

Restated 
2020 
US$000

622

(211)

(169)

242

720

(58) 

(40)

622 

Critical accounting judgements, estimates and assumptions
The allowance for expected credit losses assessment requires a degree of estimation and judgement, based on review 
and circumstances of each amount overdue including recent sales experience and historical collection rates and 
forward-looking information that is available.

Accounting policy
Trade receivables are initially recognised at fair value. Trade receivables are generally due for settlement within 
30-60 days. A provision for impairment of trade receivables is established when there is objective evidence that the 
Group will not be able to collect all amounts due according to the original terms.

Management is of the view that past models and historical experience may not represent current expectations, and 
greater reliance is placed on up-to-date information about the circumstances about each debtor. 

Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST 
recoverable from, or payable to, the tax authority is included in other receivables or other payables in the statement 
of financial position.

Other receivables are recognised at amortised cost, less any provision for impairment.

Appen 2021 Annual Report

99

 
Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 9. Contract assets

Current assets

Contract assets

Reconciliation

Reconciliation of the written down values at the beginning and end of the current and previous 
financial year is set out below

Balance at 1 January

Subsequently invoiced and transferred to receivables – reversal

Accrued revenue recognised – 30 June 1

Balance at 30 June

Subsequently invoiced and transferred to receivables – reversal

Accrued revenue recognised – 31 December 1

Group

2021 
US$000

Restated 
2020 
US$000

10,471

31,516

31,516

(31,516)

28,177

28,177

(28,177)

10,471

5,531

(5,531)

21,125

21,125

(21,125)

31,516

1  Relates to services completed that the Group is yet to receive an unconditional right to the amount due, as the relevant invoices in respect 

of the completed work are pending satisfaction of the customer’s billing milestones or billing period. The reduction in contract assets 
at 31 December 2021 relates to the fact that for many invoices, the last day of the billing period aligned with the 31 December 2021 reporting 
period, and hence these invoices are reflected as part of trade receivables (refer to note 8).

Note 10. Property, plant and equipment

Non-current assets

Leasehold improvements – at cost

Less: Accumulated depreciation

Fixtures and fittings – at cost

Less: Accumulated depreciation

Computer equipment – at cost

Less: Accumulated depreciation

Audio equipment – at cost

Less: Accumulated depreciation

100

Group

2021 
US$000

Restated 
2020 
US$000

3,915

(2,898)

1,017

1,183

(870)

313

6,166

(4,411)

1,755

182

(149)

33

3,851 

(2,255)

1,596 

1,197 

(759)

438 

5,327 

(3,447)

1,880 

188 

(129)

59 

3,118

3,973 

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 10. Property, plant and equipment (continued)

Reconciliations
Reconciliations of the written down values at the beginning and end of the current and previous financial year are set out below:

Group

Balance at 1 January 2020 (Restated)

Additions

Disposals 

Exchange differences

Depreciation expense (Restated)

Balance at 31 December 2020 (Restated)

Additions

Disposals

Exchange differences

Depreciation expense

Balance at 31 December 2021

Leasehold 
improvements 
US$000

Fixtures 
and fittings 
US$000

Computer 
equipment 
US$000

Audio 
equipment 
US$000

Total 
US$000

1,645

520

–

60

(629)

1,596

226

(9)

(45)

(751)

1,017

479

73

–

5

(119)

438

1

–

42

(168)

313

1,741

1,246

(1)

45

(1,151)

1,880

1,072

(34)

(72)

(1,091)

1,755

46

38

–

(1)

(24)

59

2

–

(1)

(27)

33

3,911

1,877

(1)

109

(1,923)

3,973

1,301

(43)

(76)

(2,037)

3,118

Critical accounting judgements, estimates and assumptions

Estimation of useful lives of assets

The Group determines the estimated useful lives and related depreciation charges for its property, plant and equipment. 
The useful lives could change significantly as a result of technical innovations or some other event. The depreciation and 
amortisation charge will increase where the useful lives are less than previously estimated lives, or technically obsolete 
or assets that have been abandoned or sold will be written off or written down.

Accounting policy
Each class of property, plant and equipment is carried at cost or fair value, less any accumulated depreciation 
or impairment losses. The assets’ depreciation methods, residual values and useful lives are reviewed, and adjusted 
if appropriate, at the end of each reporting period. The depreciation rates used for each class of depreciable assets are:

Leasehold improvements 
Fixtures and fittings 
Computer equipment 
Audio equipment 

Over the lease term 
3–13 years 
1–4 years 
1–4 years

Any gain or loss on disposal of an item of plant and equipment is recognised in the consolidated statement of profit 
or loss.

Appen 2021 Annual Report

101

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 11. Right-of-use assets

Non-current assets

Land and buildings – right‑of‑use

Less: Accumulated depreciation

Reconciliations

Group

2021 
US$000

Restated 
2020 
US$000

25,944

(12,387)

25,426 

(7,433)

13,557

17,993 

Reconciliations of the written down values at the beginning and end of the current and previous financial year are set out below:

Group

Balance at 1 January 2020 (Restated)

Additions 

Disposals 

Exchange differences 

Depreciation expense (Restated) (refer to note 5)

Balance at 31 December 2020 (Restated)

Additions

Exchange differences

Depreciation expense (refer to note 5)

Balance at 31 December 2021

Land and 
buildings 
US$000

15,377

7,092

(257)

464

(4,683)

17,993

1,022

(266)

(5,192)

13,557

For other AASB 16 and lease related disclosures refer to the following:

•  Refer to note 5 for interest on lease liabilities and other lease payments;

•  Refer to note 17 for lease liabilities;

•  Refer to note 24 for maturity analysis of lease liabilities; and

•  Refer to the consolidated statement of cash flows for repayment of lease liabilities.

Accounting policy
A right‑of‑use asset is recognised at the commencement date of a lease. The right‑of‑use asset is measured at cost, 
which comprises the initial amount of the lease liability, adjusted for, as applicable, any lease payments made at or before 
the commencement date net of any lease incentives received. Right‑of use assets are subject to impairment or adjusted 
for any remeasurement of lease liabilities. The leases have varying terms, escalation clauses and renewal rights. 
On renewal, the lease terms are re‑negotiated.

Depreciation is charged on a straight‑line basis over the term of the lease. The Group leases land and buildings for its 
offices under lease agreements of between three and 11 years. Options to extend are assessed for reasonable certainty 
in assessing the term of the lease to charge the depreciation expense.

102

 
Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 12. Intangibles

Non-current assets

Goodwill – at cost

Systems implementation – at cost

Less: Accumulated amortisation

Product development – at cost

Less: Accumulated amortisation

Customer relationships – at cost

Less: Accumulated amortisation

Brand – at cost

Less: Accumulated amortisation

Customer contracts – at cost

Less: Accumulated amortisation

Other intangibles – at cost

Less: Accumulated amortisation

Group

2021 
US$000

Restated 
2020 
US$000

247,654

202,595

1,515

(1,293)

222

1,320

(1,253)

67

100,873

80,299

(50,515)

(27,224)

50,358

53,075

31,500

(16,398)

15,102

31,500

(12,130)

19,370

600

(600)

–

2,372

(2,372)

–

1,935

(483)

1,452

600

(525)

75

2,372

(2,319)

53

910

(349)

561

314,788

275,796

Appen 2021 Annual Report

103

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 12. Intangibles (continued)

Reconciliations
Reconciliations of the written down values at the beginning and end of the current and previous financial year are set out below:

Group

Balance at 
1 January 2020 
(Restated)

Additions

Additions 
through business 
combinations 

Exchange 
differences

Amortisation 
expense

Balance at 
31 December 2020 
(Restated)

Additions

Additions related 
to business 
combinations 
(refer to note 31)

Exchange 
differences

Amortisation 
expense

Balance at 31 
December 2021

Systems 
imple-
mentation 
US$000

Product 
devel-
opment 
US$000

Customer 
relation-
ships 
US$000

Goodwill 
US$000

Brand 
US$000

Customer 
contracts 
US$000

Other 
intangibles 
US$000

Total 
US$000

202,549

–

–

46

–

43

37

–

–

51,038

18,712

–

(19)

23,638

375

102

–

–

–

–

–

–

–

–

–

204

381

277,949

19,130

–

7

–

34

(13)

(16,656)

(4,268)

(300)

(49)

(31)

(21,317)

202,595

–

67

195

53,075

20,574

45,446

(387)

–

–

–

 (136)

19,370

–

–

–

75

–

–

–

53

–

–

–

561

275,796

1,025

21,794

–

45,446

84

(439)

–

(40)

(23,155)

(4,268)

(75)

(53)

(218)

(27,809)

247,654

222

50,358

15,102

–

–

1,452

314,788

Goodwill includes the provisional goodwill associated with the Quadrant acquisition. The provisional goodwill value will be 
adjusted at 30 June 2022 to reflect new information obtained relating to the valuation of Quadrant’s net assets, mainly relating 
to the valuation of separately identifiable acquisition-related intangibles.

Prior year numbers for systems implementation have been adjusted for the change in accounting policy associated with 
configuration costs incurred with respect to the implementation of our primary ERP system (refer to note 2(ii) for further information).

The additions for product development during the year relate to continued investment by Appen, in development and 
enhancement of its products and tools, to drive growth, scale and cost efficiency.

104

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 12. Intangibles (continued)

Impairment of assets and allocation of goodwill to cash-generating units (CGUs)
Goodwill associated with each strategic acquisition made by the Group has been allocated for impairment testing purposes 
to CGUs. The CGUs have been determined based on the expected synergies that each acquisition provides the Group, by making 
an assessment of those parts of the business that are expected to benefit and identifying the independent cash flows associated 
with each part of the business.

Following the corporate restructure and the associated changes to operating segments, that were announced during the year 
(as outlined in the Directors’ report), there has been a change in how performance and growth of the business is measured and 
monitored. This has resulted in a change in the Group’s CGUs, and hence a change in the manner in which impairment testing 
of goodwill associated with each acquisition has been performed, with the recoverable amount based on separately identifiable 
cash inflows based on these new CGUs. 

Goodwill associated with the acquisitions of Quadrant Global Pte Ltd (“Quadrant”), Figure Eight Technologies Inc (“Figure Eight”) 
and Mendip Media Group Limited (“Mendip”) have been allocated to the New Markets (ex-China) CGU. 

Goodwill associated with the acquisitions of Butler Hill, Leapforce Inc and RaterLabs Inc (“Leapforce”) has been allocated 
to the Global Services CGU. 

Quadrant, Figure Eight and Mendip (New Markets ex-China CGU)

Goodwill associated with the acquisition of Quadrant, Figure Eight and Mendip have been allocated for impairment testing 
against the New Markets (ex-China) CGU, based on the goodwill calculated at time of acquisition. Value in use was determined 
by discounting the future cash flows to be generated by the New Markets (ex-China) CGU and is based on the following 
key assumptions:

•  Cash flows were projected based on forecast operating results over the five year period to 31 December 2026, derived 

by applying downward sensitivity adjustments to Appen’s five-year plan approved by the Board;

•  Average annual revenue growth rate of 23.3% from the current year to 2026. This includes revenue growth resulting from 

an increase in our addressable market resulting from the use of Quadrant’s geolocation and POI data capabilities, which will 
expand our product and service offering to our customer-base and offer new growth opportunities. Average annual revenue 
growth rate excluding Quadrant is 19.1% from the current year to 2026. Growth rates were referenced against our view of 
the growth rate for each business unit that comprises the New Markets CGU (ex China), being Global Product, Enterprise, 
Government and Quadrant, and the long-term growth rate of the AI industry. We have considered the impact of the COVID-19 
pandemic in determining these projected revenue growth rates. All future years of the model use a constant growth rate of 3%;

• 

Low case model estimates of the digitisation and business transformation benefits to be achieved over the next five years; and

•  A pre-tax discount of 13.8% based on the weighted average cost of capital.

The goodwill carrying value of $194,504,000 (2020: restated $149,442,000) has been allocated to the New Markets (ex-China) 
CGU and includes the goodwill carrying value at 31 December 2021, associated with the Quadrant acquisition. At 31 December 
2021, the recoverable amount, being the net amount of discounted future cash flows, exceeds the carrying value of assets in the 
New Markets (ex-China) CGU.

Management has assessed that the average annual revenue growth rate from the current year to 2026 to result in a break-even 
point is 12.7% per annum (i.e. where the recoverable amount of the discounted future cash flows equals the carrying value of the 
net assets of the New Markets (ex-China) CGU), in isolation of changes in other new assumptions.

Appen 2021 Annual Report

105

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 12. Intangibles (continued)

Butler Hill, Leapforce and RaterLabs (Global Services CGU)

Goodwill associated with the acquisition of Butler Hill, Leapforce and RaterLabs have been allocated for impairment testing 
against the Global Services CGU, based on the goodwill calculated at time of acquisition. Value in use was determined by 
discounting the future cash flows to be generated by the Global Services CGU and is based on the following key assumptions:

•  Cash flows were projected based on forecast operating results over the five year period to 31 December 2026, derived 

by applying downward sensitivity adjustments to Appen’s five-year plan approved by the Board;

•  Average annual net revenue growth rate of 8.9% from the current year to 2026. We have considered the impact of the 

COVID-19 pandemic in determining this projected revenue growth rate. All future years of the model use a constant revenue 
growth rate of 3%;

• 

Low case model estimates of the digitisation and business transformation benefits to be achieved over the next five years; and

•  A pre-tax discount of 13.8% based on the weighted average cost of capital.

The goodwill carrying value of $53,150,000 (2020: restated $53,153,000) has been allocated to the Global Services CGU. 
At 31 December 2021, the recoverable amount, being the net amount of discounted future cash flows, exceeds the carrying 
value of assets in the Global Services CGU.

For the Global Services CGU, no reasonable possible change in key assumptions would result in impairment.

Critical accounting judgements, estimates and assumptions

Capitalisation of product development costs

The Group uses a degree of judgement in order to determine if product development costs satisfy the recognition and 
measurement criteria to be capitalised as an asset in accordance with AASB 138 Intangible Assets. This includes the use 
of Appen’s project management system to tag each project undertaken by the engineering team, as either new feature 
development or maintenance.

Goodwill and other indefinite life intangible assets

The Group tests annually, or more frequently if events or changes in circumstances indicate impairment, whether 
goodwill and other indefinite life intangible assets have suffered any impairment. The operating segments, and hence 
cash generating units, changed during the year. As a result, the recoverable amounts of cash-generating units were 
recalculated based on value-in-use calculations. These calculations required the use of assumptions, including 
assumptions relating to future revenue growth, discount rates based on the current cost of capital and growth rates 
of estimated future cash flows.

Impairment of non-financial assets other than goodwill and other indefinite life intangible assets

The Group assesses impairment of non-financial assets other than goodwill and other indefinite life intangible assets for 
each cash-generating unit at each reporting date by evaluating conditions specific to the Group and to the particular 
asset that may lead to impairment. If an impairment trigger exists, the recoverable amount of the asset is determined. 
This involves fair value less costs of disposal or value-in-use calculations, which incorporate a number of key estimates 
and assumptions.

Accounting policy

General

Expenditure on research activities is recognised as an expense when incurred.

Development costs (for example, product development costs) are capitalised when the Group can demonstrate all of the 
following: the technical feasibility of completing the asset so that it is available for use or sale; the intention to complete 
the asset and use or sell it; the ability to use or sell it; how the asset will generate probable future economic benefits; the 
availability of adequate technical, financial and other resources to complete the development and to use or sell the asset; 
and the ability to measure reliably the expenditure attributable to the asset during its development.

106

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 12. Intangibles (continued)

Accounting treatment
Goodwill
Goodwill arises on the acquisition of a business. Goodwill is not amortised. Instead, goodwill is tested annually for 
impairment, or more frequently if events or changes in circumstances indicate that it might be impaired and it is carried 
at cost less accumulated impairment losses. Impairment losses on goodwill are taken to profit or loss and are not 
subsequently reversed.

Systems implementation

Significant costs on systems implementation are deferred and amortised on a straight‑line basis over the period of their 
expected benefit, being the finite life of seven years. However, configuration costs associated with the implementation 
of cloud‑based ERP systems are expensed as incurred. Refer to note 2(ii) for further information.

Product development

Product development costs are capitalised at the direct costs incurred and amortised on a straight‑line basis over the 
period of their expected benefit being their finite life from three to seven years. Amortisation starts at the time that the 
technology is activated and is used either internally or externally. The capitalised costs include directly attributable costs 
relating to product development, such as employment costs of the engineering team, product hosting services, external 
consultants and IT software and hardware.

Customer relationships

Customer relationships acquired in a business combination are amortised on a straight‑line basis over the period of their 
expected benefit, being their finite life of seven to ten years.

Brand

Brand names acquired in a business combination are amortised on a straight‑line basis over the period of their expected 
benefit, being their finite life of two years.

Customer contracts

Customer contracts acquired in a business combination are amortised on a straight‑line basis over the period of their 
expected benefit, being their finite life of five years.

Other intangibles

Costs in relation to other intangibles are capitalised as an asset and amortised on a straight‑line basis over the period 
of their expected benefit being three to seven years.

Off‑the‑shelf databases are internally generated intangibles and are capitalised only if they meet all of the criteria stated 
in the accounting policy section with respect to the accounting policy associated with development costs. Costs are 
capitalised at the direct costs incurred and amortised on a straight‑line basis over the period of their expected benefit 
being their finite life of seven years. Amortisation starts at the time that the database is available for use or sale to 
external customers. 

Appen 2021 Annual Report

107

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 13. Trade and other payables

Current liabilities

Trade payables

Other payables and accrued expenses

Group

2021 
US$000

Restated 
2020 
US$000

25,311

16,298

21,804 

22,364 

41,609

44,168 

Refer to note 24 for further information on financial instruments.

Accounting policy
Trade and other payables are measured at amortised cost and are not discounted, due to their short-term nature. 
The amounts are unsecured and usually paid within agreed payment terms.

Note 14. Derivative financial instruments 

Group

2021 
US$000

Restated 
2020 
US$000

Current liabilities/(assets)

Forward foreign exchange contracts – cash flow hedges

816

(1,479) 

Refer to note 25 for further information on fair value measurement.

Accounting policy
Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently 
remeasured to their fair value at each reporting date. The accounting for subsequent changes in fair value depends 
on whether the derivative is designated as a hedging instrument, and if so, the nature of the item being hedged.

Derivatives are classified as current or non-current depending on the expected period of realisation.

108

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 15. Contract liabilities

Group

2021 
US$000

Restated 
2020 
US$000

Current liabilities

Invoices issued/deposits received in advance

16,076

7,458

Reconciliation

Reconciliation of the written down values at the beginning and end of the current and previous 
financial year are set out below:

Opening balance

Payments received in advance

Transfer to revenue

Additions related to business combinations (refer to note 31)

Revaluation and fair value amortisation relating to Figure Eight

Closing balance

7,458

19,671

15,516

14,462

(16,912)

(22,261)

5,279

580

–

(259)

16,076

7,458

Unsatisfied performance obligations
The aggregate amount of the transaction price allocated to the performance obligations that are unsatisfied at the end 
of the reporting period was $16,076,000 as at 31 December 2021 ($7,458,000 as at 31 December 2020) and is expected 
to be recognised as revenue in future periods as follows:

Less than 3 months

Over 3 months

Group

2021 
US$000

5,186

10,890

Restated 
2020 
US$000

1,704 

5,754 

16,076

7,458 

Accounting policy
Contract liabilities represent the Group’s obligations to render services to a customer and reflects the value of advance 
payments made by customers who have been invoiced for services that will be provided in the future and are recognised 
when the customer pays consideration or when the Group recognises a receivable to reflect its unconditional right 
to consideration (whichever is earlier) before the Group has transferred the services to a customer.

The Group does not disclose further qualitative information related to remaining performance obligations, as they 
are either part of a contract that has an original expected duration of one year or less; or the associated revenue 
is recognised in the amount of which the Group has a right to invoice.

Appen 2021 Annual Report

109

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 16. Borrowings

Non-current liabilities

Facility A (Senior debt)

Facility B (Working capital)

Facility C (Acquisition funding)

Group

2021 
US$000

Restated 
2020 
US$000

–

–

–

–

–

–

–

–

Movements in each class of borrowings during the current and previous financial year, are set out below:

Facility B (Working capital)
During the year, the Group drew down, and subsequently repaid, US$10,000,000 to assist with a working capital shortfall due 
to timing delays around cash collections from invoices, due to implementation of a new payables and procurement platform 
at a major customer. 

Facility C (Acquisition funding)

Carrying amount at the start of the year

Amount borrowed

Revaluation

Less: amortised borrowing costs

Less: amount repaid

Carrying amount at the end of the year

Group

2021 
US$000

Restated 
2020 
US$000

–

–

–

–

–

–

–

27,011

(2,862)

(676)

(23,473)

–

No amount was borrowed to fund the upfront consideration of $25,268,000, which respect to the Quadrant acquisition, which 
was funded from the Group’s existing cash reserves.

Facility A

The facility was established in December 2017 and varied in April 2019, with a limit of US$20 million. This facility has a four-year 
term with a bullet repayment at the end of the term and is not subject to annual review. The facility was used to fund the 
Leapforce acquisition. This facility attracts interest at a margin over bank reference rates, based on the net leverage ratio. 

Facility B

This facility was established in December 2017 and varied in April 2019, with a limited of AU$20 million. The facility has 
a four-year term with a bullet repayment at the end of the term and is not subject to annual review. 

The facility is available to assist with the funding for general corporate and working capital needs of the Group (including 
transaction costs) and excludes funding of any permitted acquisition. The facility attracts interest at a margin over bank 
reference rates, based on the net leverage ratio.

110

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 16. Borrowings (continued)

Facility C

The facility was established in April 2019 with an initial limit of US$90 million. The facility has a four‑year term with a bullet 
repayment at the end of the term and is not subject to annual review.

During the prior year, the facility was used to fund the earn out payment for the Figure Eight acquisition. The facility is available 
for general corporate needs of the Group, limited to the amount drawn down for the earn out payment. Post the drawdown, 
the facility limit has been reduced to the amount drawn down for the earn out payment and can be re‑drawn for other purposes. 
The facility attracts interest at a margin over bank reference rates, based on the net leverage ratio.

The facility was not used to fund the upfront consideration of $25,268,000, which respect to the Quadrant acquisition, which 
was funded from the Group’s existing cash reserves.

Financing arrangements

Unrestricted access was available at the reporting date to the following lines of credit:

Total facilities

Facility A (Senior debt)

Facility B (Working capital)

Facility C (Acquisition funding)

Used at the reporting date

Facility A (Senior debt)

Facility B (Working capital)

Facility C (Acquisition funding)

Unused at the reporting date

Facility A (Senior debt)

Facility B (Working capital)

Facility C (Acquisition funding)

Group

2021 
US$000

Restated 
2020 
US$000

20,000

20,000

14,525

24,137

58,662

15,418

24,137

59,555

–

–

–

–

–

–

–

–

20,000

20,000

14,525

24,137

58,662

15,418

24,137

59,555

Accounting policy
Loans and other borrowings are initially recognised at fair value of the consideration received, net of transaction costs. 
They are subsequently measured at amortised cost using the effective interest method.

Appen 2021 Annual Report

111

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 17. Lease liabilities

Current liabilities

Lease liability

Non-current liabilities

Lease liability

Group

2021 
US$000

Restated 
2020 
US$000

5,004

5,036 

10,056

14,432 

Per AASB 16, the Group has recognised the financial liabilities representing the obligation to make future lease payments across 
the lease contract terms.

Accounting policy
The Group recognises lease liabilities for contracts identified as containing a lease, except when the lease is for 
12 months or less or the underlying asset is of low value.

Payments associated with short-term leases and leases of low value assets are recognised on a straight-line basis 
as an expense in the profit or loss.

Lease liabilities are initially measured at the present value of the remaining lease payments, discounted at the Group’s 
incremental borrowing rate or borrowing rate relevant for the jurisdiction of the lease. Subsequently, the carrying value 
of the liability is adjusted to reflect interest and lease payments made. If the borrowing rate for the jurisdiction of the 
lease cannot be determined, then the Group’s incremental borrowing rate is used. Lease liabilities may be measured when 
there is a change in future lease payments arising from a change in an index or market rate, or if there is a change in the 
Group’s estimate of the amount expected to be payable.

The variable lease payments that do not depend on an index or a rate are expensed in the period in which they are 
incurred. Variable lease payments may include rent concessions in the form of rent forgiveness or a waiver as a direct 
consequence of the COVID-19 pandemic and which relate to payments originally due on or before 30 June 2022.

Note 18. Employee benefits

Group

2021 
US$000

Restated 
2020 
US$000

3,030

3,261

420

436

Current liabilities

Annual leave

Non-current liabilities

Long service leave

112

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 18. Employee benefits (continued)

Accounting policy

Short-term employee benefits

These are expected to be settled wholly within 12 months after the employees render the related service and include 
wages, salaries and sick leave. These are measured at the undiscounted amounts expected to be paid when the 
obligation is settled.

Other long-term employee benefits

Provision is made for long service leave not expected to be settled within 12 months after balance date in which the 
employees render the related service. Long-term employee benefits are measured at the present value of the expected 
future payments to be made to employees.

Expected future payments incorporate anticipated future wage and salary levels, duration of service and employee 
departures and are discounted at rates determined by reference to market yields at the end of the reporting period 
on high quality corporate bonds that have maturity dates that approximate the terms of the obligations. Any 
re-measurements for changes in assumptions of obligations for long-term employee benefits are recognised in profit 
or loss in the periods for which the changes occur.

Note 19. Earn-out liability

Earn-out liability

Group

2021 
US$000

18,359

Restated 
2020 
US$000

– 

At 31 December 2021, the present value of the deferred consideration on the earn-out liability associated with the acquisition 
of Quadrant was $17,702,000 and the deemed interest on the earn-out liability was $657,000. The deemed interest is disclosed 
in the consolidated income statement.

Appen 2021 Annual Report

113

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 20. Issued capital

Group

2021 
Shares

2020 
Shares

2021 
US$000

Restated 
2020 
US$000

Ordinary shares – fully paid

123,074,916

122,345,605

262,917 

262,917 

Movements in ordinary share capital

Details

Balance

Date

Shares

US$000

31 December 2019

121,107,755

262,917

Issue of shares on exercise of performance rights

Issue of shares on exercise of performance rights

Issue of shares as contingent consideration on acquisition 
of Leapforce Inc. and RaterLabs Inc.

Issue of shares on exercise of performance rights

25 February 2020

29 June 2020

7 December 2020

7 December 2020

541,215

7,033

681,468

8,134

–

–

–

–

Balance

31 December 2020

122,345,605

262,917

Issue of share on exercise of performance rights

25 February 2021

Issue of shares on exercise of performance rights

Issue of shares on exercise of performance rights

6 April 2021

28 June 2021

668,527

53,750

7,034

–

–

–

Balance

31 December 2021

123,074,916

262,917

Ordinary shares
Ordinary shares entitle the holder to participate in dividends and the proceeds on the winding up of the Company in proportion 
to the number of and amounts paid on the shares held. The fully paid ordinary shares have no par value and the Company does 
not have a limited amount of authorised capital.

On a show of hands every member present at a meeting in person or by proxy shall have one vote and upon a poll each share 
shall have one vote.

Share buy-back
There is no current on-market share buy-back.

Capital risk management
The Group’s objectives when managing capital is to safeguard its ability to continue as a going concern, so that it can provide 
returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to reduce the cost 
of capital.

Capital is regarded as total equity, as recognised in the statement of financial position. Net debt is calculated as total borrowings 
less cash and cash equivalents.

In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders, 
return capital to shareholders, issue new shares or sell assets to reduce debt.

The Group may raise capital to fund a strategic investment or acquisition. The acquisition of Quadrant did not require the raising 
of capital to fund the up-front consideration. 

The capital risk management policy remains unchanged from the prior year.

114

 
Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 20. Issued capital (continued)

Accounting policy
Ordinary shares are classified as equity.

Incremental costs directly attributable to the issue of new shares are shown in equity as a deduction, net of tax, 
from the proceeds.

Note 21. Reserves

Common control reserve

Foreign currency translation reserve

Share-based payments reserve

Profits reserve

Other reserves

Common control reserve

Group

2021 
US$000

(1,307)

(6,728)

27,719

111,286

2,002

Restated 
2020 
US$000

(1,307)

(5,149)

27,203

92,035 

2,002

132,972

114,784 

The reserve represents the difference between the consideration transferred by the Company for the acquisition of commonly 
controlled entities and the existing book value of those entities immediately prior to the acquisition.

Foreign currency translation reserve

The reserve is used to recognise exchange differences arising from translation of the financial statements of foreign operations 
to US dollars. 

Share-based payments reserve
The reserve is used to recognise the value of equity benefits provided to employees as part of their remuneration.

Profits reserve
The Profits reserve represents current year profits transferred to a reserve to quarantine these profits from being appropriated 
against prior year accumulated losses. Such profits are available for the payment of future dividends.

Other reserves
This reserve represents the equity settled portion of contingent consideration together with any capital raising expenses that 
were allocated to equity, in connection with the acquisition of Butler Hill.

Appen 2021 Annual Report

115

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 21. Reserves (continued)

Movements in reserves

Movements in each class of reserve during the current and previous financial year are set out below:

Group

Balance at 1 January 2020 
(Restated)

Foreign currency translation

Share-based payments

Transfer from accumulated losses

Dividends paid

Balance at 31 December 2020 
(Restated)

Foreign currency translation

Share-based payments

Transfer from accumulated losses

Dividends paid

Common 
control 
US$000

Foreign 
currency 
translation 
US$000

Share-based 
payments 
US$000

Profits 
US$000

Other 
US$000

Total 
US$000

(1,307)

–

–

–

–

(1,307)

–

–

–

–

(1,540)

(3,609)

–

–

–

(5,149)

(1,579)

–

–

–

14,787

63,822

2,002

–

12,416

–

–

–

–

35,632

(7,419)

–

–

–

–

77,764

(3,609)

12,416

35,632

(7,419)

27,203

92,035

2,002

114,784

–

516

–

–

–

–

28,519

(9,268)

–

–

–

–

(1,579)

516

28,519

(9,268)

Balance at 31 December 2021

(1,307)

(6,728)

27,719

111,286

2,002

132,972

Accounting policy

Foreign currency translation reserve

The assets and liabilities of foreign operations are translated into US dollars using the exchange rates at reporting date. 
The revenues and expenses of foreign operations are translated into US dollars using the average exchange rates, which 
approximate the rates at the transaction dates for the year. All resulting foreign exchange differences are recognised 
in other comprehensive income through the foreign currency translation reserve. 

Share-based payments reserve

The Group had a number of share-based payment arrangements that were granted to employees during FY21 and earlier 
years. The fair value is based on the number of rights granted and expected to vest and the share price at the date 
of grant less the present value of the future dividend stream.

Profits reserve

Profits after income tax expense for the year are transferred to the profits reserve to facilitate the payment of dividends 
in the future. 

116

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 22. Accumulated losses

Accumulated losses at the beginning of the financial year

Profit after income tax expense for the year

Transfer to Profits reserve

Accumulated losses at the end of the financial year

Note 23. Dividends

Dividends
Dividends paid during the financial year were as follows:

2020 final dividend of AU 5.5 cents per share 
(2020: 2019 final dividend of AU 5.0 cents per share)

2021 interim dividend of AU 4.5 cents per share  
(2020: 2020 interim dividend of AU 4.5 cents per share)

Group

2021 
US$000

(4,017)

28,519

Restated 
2020 
US$000

(4,017)

35,632

(28,519)

(35,632)

(4,017)

(4,017)

Group

2021 
US$000

Restated 
2020 
US$000

5,242

3,560 

4,026

3,859 

9,268

7,419 

Dividend declared

On 24 February 2022, the Company declared a final dividend for the year ended 31 December 2021 of AU 5.5 cents per share. 
The dividend is to be paid out of the profits reserve. The record date for determining entitlements to the dividend is 1 March 2022 
and the payment date is 18 March 2022. The financial effect of these dividends has not been brought to account in the financial 
statements for the year ended 31 December 2021 and will be recognised in subsequent financial periods.

Franking credits

Group

2021 
US$000

Restated 
2020 
US$000

Franking credits available for subsequent financial years based on a tax rate of 30%

18

1,011 

The above amounts represent the balance of the franking account as at the end of the financial year. The reduction relative 
to the prior year relates to the FY20 tax refund which was finalised and received in FY21.

Accounting policy
Dividends are recognised when declared during the financial year and no longer at the discretion of the Company.

Appen 2021 Annual Report

117

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 24. Financial instruments

Financial risk management objectives
The Group’s activities expose it to a variety of financial risks: market risk (including foreign currency risk, price risk and interest 
rate risk), credit risk and liquidity risk. The Group’s overall risk management program focuses on the unpredictability of financial 
markets and seeks to minimise potential adverse effects on the financial performance of the Group. The Group uses derivative 
financial instruments such as forward foreign exchange contracts to hedge certain foreign currency risk exposures. Derivatives 
are exclusively used for hedging purposes, i.e. not as trading or other speculative instruments. The Group uses different methods 
to measure different types of risk to which it is exposed. These methods include sensitivity analysis in the case of interest rate, 
foreign exchange and other price risks and ageing analysis for credit risk.

Risk management is carried out by the CFO under policies approved by the Board of Directors (the Board). These policies 
include identification and analysis of the risk exposure of the Group and appropriate procedures, controls and risk limits. 
The CFO reports to the Board on a monthly basis.

Market risk
Foreign currency risk
During the year, the Group changed its reporting currency from Australian dollars to United States (US) dollars. The change was 
driven by the fact that more than 90% of Appen’s revenue and assets are denominated in US dollars. This change in reporting 
currency significantly reduced the Group’s exposure to foreign currency risk. However, the Group is still exposed to some foreign 
currency risk, as certain transactions, principally corporate head office expenses and the payment of dividends to shareholders 
are denominated in Australian Dollars.

In order to mitigate foreign currency risk, the Group has entered into forward foreign exchange contracts. Appen’s policy 
is to hedge at least 80% of its Australian Dollar denominated expenses for a rolling 12 month period.

The maturity, settlement amounts and the average contractual exchange rates of the Group’s outstanding forward foreign 
exchange contracts and foreign exchange – collars at the reporting date were as follows:

Purchase Australian dollars

Forward exchange rates

2021
US$000

Restated
2020
US$000

2021

Restated
2020

20,119

4,291

10,077

13,831

–

–

676

–

1.3148

1.3002

1.3615

1.3969

–

–

1.4384

–

–

–

–

9,000

9,000

9,000

–

–

–

1.4600

1.4600

1.4600

FX Forward Contract

Sell United States dollars

Foreign exchange forward contract maturity:

0–3 months

3–6 months

6–12 months

More than 12 months

FX Option Contract

Sell United States dollars

Foreign exchange forward contract maturity:

0–3 months

3–6 months

6–12 months

118

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 24. Financial instruments (continued)

The average month end exchange rates and reporting date exchange rates applied were as follows:

United States Dollars

Australian Dollars

United Kingdom Pound Sterling

European Economic and Monetary Union Euro

Hong Kong Dollars

Philippine Pesos

Chinese Yuan

Average 
exchange rates

Reporting date 
exchange rates

2021

2020

2021

2020

1.3371

0.7275

0.8479

7.7737

49.3593

6.4382

1.4401

0.7760

0.8737

7.7560

49.5137

6.8938

1.3769

0.7400

0.8815

7.7971

51.0424

6.3588

1.2972

0.7325

0.8153

7.7525

47.9874

6.5277

Foreign exchange risk recognises financial assets and financial liabilities denominated in a currency that is not denominated 
in US Dollars. The risk is measured using sensitivity analysis.

The carrying amount of the Group’s foreign currency denominated financial assets and financial liabilities at the reporting date 
were as follows:

Group

Australian Dollars

United Kingdom Pound Sterling

European Economic and Monetary Union Euro

Philippine Pesos

Chinese Yuan

Japanese Yen

Singapore Dollars

Hong Kong Dollars

Assets

Liabilities

2021
US$000

10,066

1,732

1,304

1,428

7,788

56

20

–

Restated
2020
US$000

2021
US$000

8,339

1,603

1,395

1,549

3,457

–

–

–

722

191

–

436

1,153

16

–

–

Restated
2020
US$000

1,970

274

–

221

20

–

–

13

22,394

16,343

2,518

2,498

The Group had financial net assets denominated in foreign currencies of $19,876,000 (2020: net assets of $13,845,000). 
Financial net assets exclude intangibles, fixed assets, intercompany balances and other non-monetary balances.

Appen 2021 Annual Report

119

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 24. Financial instruments (continued)

Based on this exposure, had the US dollar weakened by 10% or strengthened by 10% (2020: weakened by 10% or strengthened 
by 10%) against these foreign currencies with all other variables held constant, the Group’s profit before tax for the year based 
on the assets denominated in foreign currency, excluding the translation difference for consolidated reporting purpose, and the 
Group’s equity would have been lower or higher as follows:

Group – 2021

Australian Dollars

United Kingdom Pound Sterling

European Economic and Monetary 
Union Euro

Philippine Pesos

Chinese Yuan

Japanese Yen

Singapore Dollars

Hong Kong Dollars

Group – 2020

Australian Dollars

United Kingdom Pound Sterling

European Economic and Monetary 
Union Euro

Philippine Pesos

Chinese Yuan

USD strengthened

Effect on 
profit before 
tax
US$000

Effect on 
equity
US$000

% change

% change

USD weakened

Effect on 
profit before 
tax
US$000

Effect on 
equity
US$000

10% 

10% 

10% 

10% 

10% 

10%

10%

10%

–

(3)

(130)

–

–

–

(2)

–

(393)

(153)

(47)

 (99)

(664)

(4)

–

1

10% 

10% 

10% 

10% 

10% 

10%

10%

10%

–

3

130

–

–

–

2

–

393

153

47

99

664

4

–

(1)

(135)

(1,359)

135

1,359

USD strengthened

Restated 
Effect on 
profit before 
tax
US$000

Restated 
Effect on 
equity
US$000

% change

10% 

10% 

10% 

10% 

10% 

–

(16)

(140)

–

–

(156)

7

(116)

(6)

(133)

(344)

(592)

USD weakened

Restated
Effect on 
profit before 
tax
US$000

Restated
Effect on 
equity
US$000

–

16

140

–

–

156

(7)

116

6

133

344

592

% change

10% 

10% 

10% 

10% 

10% 

The percentage change is the expected overall volatility of the significant currencies, which is based on management’s assessment 
of reasonable possible fluctuations taking into consideration movements over the last 12 months each year and the spot rate 
at each reporting date.

Price risk

The Group holds an immaterial amount of cryptocurrency assets which, prima facie, may be subject to price risk. Given that 
all of the cryptocurrency held is a core and integral part of Quadrant’s business operations, as cryptocurrency is used to pay 
geolancers and used to pay suppliers, cryptocurrency assets are deemed to be inventory and valued at the lower of cost and 
net realisable value, which is the acquisition date fair value. This means that mark to market movements are not reflected in the 
group’s statement of financial position or statement of comprehensive income.

Interest rate risk

The Group’s main interest rate risk arises from long-term borrowings. Borrowings issued at variable rates expose the Group 
to interest rate risk.

At the reporting date, the Group had no borrowings.

120

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 24. Financial instruments (continued)

Credit risk
Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the 
Group. The Group has a strict code of credit, including obtaining agency credit information, confirming references and setting 
appropriate credit limits. The Group obtains guarantees where appropriate to mitigate credit risk. The maximum exposure 
to credit risk at the reporting date to recognised financial assets is the carrying amount, net of any provisions for impairment 
of those assets, as disclosed in the statement of financial position and notes to the financial statements. The Group does not 
hold any collateral.

Generally, trade receivables are written off when there is no reasonable expectation of recovery. Indicators of this include the 
failure of a debtor to engage in a repayment plan and a failure to make contractual payments for a period greater than one year.

Liquidity risk
Liquidity risk requires the Group to maintain sufficient liquid assets (mainly cash and cash equivalents) and available borrowing 
facilities to be able to pay debts as and when they become due and payable.

The Group manages liquidity risk by maintaining adequate cash reserves and available borrowing facilities by continuously 
monitoring actual and forecast cash flows and matching the maturity profiles of financial assets and liabilities.

Financing arrangements

Unused borrowing facilities at the reporting date:

Facility A (Senior debt)

Facility B (Working capital)

Facility C (Acquisition funding)

Group

2021
US$000

Restated 
2020
US$000

20,000

20,000

14,525

24,137

58,662

15,418

24,137

59,555

Remaining contractual maturities

The following tables detail the Group’s remaining contractual maturity for its financial instrument liabilities. The tables have been 
drawn up based on the undiscounted cash flows of financial liabilities based on the earliest date on which the financial liabilities 
are required to be paid. The tables include both interest and principal cash flows disclosed as remaining contractual maturities.

Group – 2021

Non-derivatives

Non-interest bearing

Trade payables

Other payables

Interest–bearing – fixed rate

Lease liability

Total non-derivatives

Weighted 
average 
interest rate
%

1 year 
or less
US$000

Between 
1 and 
2 years
US$000

Between 
2 and 
5 years
US$000

Over  

5 years
US$000

Remaining 
contractual 
maturities
US$000

–

–

25,311

16,298

–

–

–

–

–

–

25,311

16,298

4.18%

5,214

46,823

3,116

3,116

5,880

5,880

1,917

1,917

16,127

57,736

Appen 2021 Annual Report

121

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 24. Financial instruments (continued)

Group – 2020 (Restated)

Non-derivatives

Non-interest bearing

Trade payables

Other payables

Interest-bearing – fixed rate

Lease liability

Total non-derivatives

Weighted 
average 
interest rate
%

1 year
or less
US$000

Between 
1 and 
2 years
US$000

Between 
2 and 
5 years
US$000

Over 
5 years
US$000

Remaining 
contractual 
maturities
US$000

–

–

21,804

22,364

–

–

–

–

–

–

21,804

22,364

4.30% 

5,253

49,421

4,834

4,834

7,727

7,727

3,080

3,080

20,894

65,062

The cash flows in the maturity analysis above are not expected to occur significantly earlier than contractually disclosed above.

Note 25. Fair value measurement

Fair value hierarchy
The following tables detail the Group’s assets and liabilities, measured or disclosed at fair value, using a three-level hierarchy, 
based on the lowest level of input that is significant to the entire fair value measurement, being:

Level 1: 

 Quoted prices (unadjusted) in active markets for identical assets or liabilities that the Group can access at the 
measurement date

Level 2: 

 Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly 
or indirectly

Level 3:  Unobservable inputs for the asset or liability

Group – 2021

Assets

Total assets

Liabilities

Forward foreign exchange contracts

Earn-out liability and associated deemed interest in respect 
of the Quadrant acquisition

Total liabilities

Level 1
US$000

Level 2
US$000

Level 3
US$000

Total
US$000

-

-

–

–

–

–

–

816

–

816

–

–

–

18,359

18,359

-

-

816

18,359

19,175

122

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 25. Fair value measurement (continued)

Group – 2020 (Restated)

Assets

Forward foreign exchange contracts

Total assets

Liabilities

Earn-out liability in respect of the Figure Eight acquisition

Total liabilities

There were no transfers between levels during the financial year.

Level 1
US$000

Level 2
US$000

Level 3
US$000

Total
US$000

–

–

–

–

1,479

1,479

–

–

–

–

–

–

1,479

1,479

–

–

The earn-out liability and associated deemed interest in respect of the Quadrant acquisition is classified as level 3, as the liability 
is based on an assessment by management of future revenue projections.

The carrying amounts of trade and other receivables and trade and other payables are assumed to approximate their fair values 
due to their short-term nature.

Valuation techniques for fair value measurements categorised within level 2

Derivative financial instruments have been valued using quoted market rates. This valuation technique maximises the use 
of observable market data where it is available and relies as little as possible on entity specific estimates.

Level 3 assets and liabilities

Movements in level 3 assets and liabilities during the current and previous financial year are set out below:

Group

Balance at 31 December 2019

Additional interest

Figure Eight purchase price adjustment

Figure Eight earn-out liabilities paid out

Foreign exchange translation

Balance at 30 December 2020

Earn-out liability in respect of the Quadrant acquisition

Deemed interest in respect of the Quadrant acquisition

Balance at 31 December 2021

Earn-out 
US$000

27,246

846

(2,559)

(23,473)

(2,060)

–

        17,702

     657

18,359

Accounting policy
When an asset or liability is measured at fair value, the fair value is based on the price that would be received to sell 
an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, 
and assumes the transaction will take place either in a principal or advantageous market.

Assets and liabilities measured at fair value are classified into the three levels discussed above. External valuers may 
be used for recurring and non-recurring fair value measurements when internal expertise is not available or the amount 
is material.

Appen 2021 Annual Report

123

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 26. Key management personnel disclosures

Compensation
The aggregate compensation made to directors and other members of key management personnel of the Group is set out below:

Short-term employee benefits

Post-employment benefits

Long-term benefits

Share-based payments

Group

2021
US$

Restated
2020
US$

2,278,145

3,077,301

249,609

76,516

106,934

109,730

(503,919)

3,530,370

2.100,351

6,824,335

Detailed remuneration disclosures are contained in the remuneration report section of the director’s report.

Note 27. Remuneration of auditors

During the financial year the following fees were paid or payable for services provided by KPMG, the auditor of the Company, 
and its network firms:

Audit and review services – KPMG

Audit or review of the Group’s financial statements

Audit of the Group’s subsidiaries financial statements – network firms

Total audit services

Other services – KPMG

Compliance services – transfer pricing

Other services

Total other services

Total audit and other services

Group

2021
US$

Restated
2020
US$

311,502

234,590

22,163

19,473

333,665

254,063

72,266

22,775

95,041

428,706

75,418

93,664

169,082

423,145

124

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 28. Contingent liabilities

The Group has given bank guarantees as at 31 December 2021 of $613,000 (2020: $472,564) in satisfaction of its performance 
obligations with respect to rental premises. In addition, the Group has a contingent consideration and associated deemed 
interest liability of $18,359,000, with respect to the Quadrant acquisition, measured at fair value at balance date.

Note 29. Related party transactions

Parent entity
Appen Limited is the parent entity.

Subsidiaries
Interests in subsidiaries are set out in note 32.

Key management personnel
Disclosures relating to key management personnel are set out in note 26 and the remuneration report included in the directors’ report.

Loans to/from related parties
There were no formal loans to or from related parties at the current and previous reporting date, however there were intercompany 
receivables and payables associated with the movement of funds between entities in the Group.

Note 30. Parent entity information

Set out below is the supplementary information about the parent entity.

Statement of profit or loss and other comprehensive income

(Loss)/profit after income tax

Total comprehensive (loss)/income

Company

2021
US$000

(4,961)

(4,961)

Restated
2020
US$000

13,615

13,615

Appen 2021 Annual Report

125

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 30. Parent entity information (continued)

Statement of financial position

Total current assets

Total assets

Total current liabilities

Total liabilities

Net assets

Equity

Issued capital

Share-based payments reserve

Profits and translation reserve

Other reserves

Accumulated losses

Total equity

Company

2021
US$000

2020
US$000

1,393

2,576

288,821

320,849

1,175

1,175

1,119

1,119

287,646

319,730

262,917

262,917

27,719

(975)

2,002

(4,017)

27,203

31,625

2,002

(4,017)

287,646

319,730

Guarantees entered into by the parent entity in relation to the debts of its subsidiaries
The parent entity had a deed of cross guarantee in relation to the debts of its subsidiaries as at 31 December 2021 and 
31 December 2020.

Contingent liabilities
The parent entity had no contingent liabilities as at 31 December 2021 and 31 December 2020.

Capital commitments
The parent entity had no material capital commitments as at 31 December 2021 and 31 December 2020.

Significant accounting policies
The accounting policies of the parent entity are consistent with those of the Group except for the following:

• 

Investments in subsidiaries are accounted for at cost, less any impairment, in the parent entity.

•  Dividends received from subsidiaries are recognised as other income by the parent entity.

Note 31. Business combinations

On 13 September 2021, Appen Limited acquired Quadrant Global Pte Ltd (“Quadrant”), a global leader in mobile location 
and Point-of-Interest (POI) data, thereby expanding Appen’s addressable market, data capabilities and product offering for 
its existing customers and opening new growth opportunities for the delivery of high-quality data to organisations that rely 
on geolocation and POI data for their business. 

The total consideration included an upfront consideration of $25,268,000 (cash consideration paid on 13 September 2021 
adjusted for working capital) and an earn-out payment of up to $20,000,000 in Appen shares to be issued upon achieving 
revenue milestones in 2022 and 2023. At acquisition date, the discounted fair value of the earn-out payment was $17,702,000.

Total goodwill was $45,446,000 representing the difference in the fair value of net assets acquired to consideration paid 
or payable.

126

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 31. Business combinations (continued)

The acquired business contributed revenues of $1,129,000 and a loss after tax of $228,000 to the Group for the period from the 
date of acquisition on 13 September 2021 to 31 December 2021. If the acquisition had occurred on 1 January 2021, the full year 
contribution would have been revenues of $3,725,000 and loss after tax of $485,000.

Details of the fair value of identifiable assets acquired, liabilities assumed and goodwill determined are set out below. 
The identification and fair value measurement of the assets and liabilities acquired are provisional and amendments can 
be made to these figures up to 12 months, following the date of acquisition if new information is obtained about facts and 
circumstances that existed at the acquisition date and, if known, would have affected the measurement of the amounts 
recognised as of that date. For example, the Group is yet to identify and value the acquisition-related intangible assets, and 
hence at 30 June 2022, there will be a re-allocation of amounts recognised as goodwill to acquisition-related intangible assets.

The Group incurred acquisition-related costs of $1,116,000 to external service providers, inclusive of stamp duty costs of $95,000. 
These have been disclosed in the consolidated income statement, but have been excluded from the calculation of underlying 
EBITDA. The below table shows the acquisition date net assets acquired, goodwill and consideration paid and payable.

Cash and cash equivalents

Trade and other receivables 

Inventory – cryptocurrency    

Trade payables

Other payables

Accrued expenses 

Unearned revenue

Deferred revenue

Net liabilities acquired at balance date

Goodwill

Acquisition date fair value

Consideration

Cash paid

Earn-out liability (contingent consideration)

Total consideration

Add: Fair value of net identifiable liabilities

Goodwill

Cash used to acquire business, net of cash acquired

Total consideration

Less: cash and cash equivalents acquired 

Less: contingent consideration

Net cash used 

Acquisition 
date fair 
value
US$000

269

908

2,481

(294)

(53)

(508)

(238)

(5,041)

(2,476)

  45,446

 47,922

25,268

17,702

42,970

2,476

45,446

42,970

(269)

(17,702)

24,999

Appen 2021 Annual Report

127

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 31. Business combinations (continued)

Critical accounting judgements, estimates and assumptions
The fair value of assets acquired, liabilities and contingent liabilities assumed are initially estimated by the Group taking 
into consideration all available information at the reporting date. Fair value adjustments on the finalisation of the 
business combination accounting is retrospective, where applicable, to the period the combination occurred and may 
have an impact on the assets and liabilities, depreciation and amortisation reported.

Inventory – Cryptocurrency assets

Quadrant holds cryptocurrency assets, mainly in the form of Ethereum, stableCoin (USDC) and its own utility token 
called eQUAD, which is used to pay its crowd of geolancers for POI (point-of-interest) data and pay suppliers. Given 
that cryptocurrency assets are a core and integral part of the Quadrant’s operations, management has deemed that 
the cryptocurrency assets should be classified as inventory, and therefore valued at the lower of cost and net realisable 
value. This valuation is derived from relevant exchanges for each of the different types of cryptocurrency held at 
acquisition date.

Accounting policy
Business combinations occur when an acquirer obtains control over one or more businesses. A business combination 
is accounted for by applying the acquisition method, unless it is a combination involving entities or businesses under 
common control. Under the acquisition method, the business combination will be accounted for from the date that 
control is attained, whereby the fair value of the identifiable assets acquired and liabilities (including contingent 
liabilities) assumed is recognised. Consideration transferred, including any contingent consideration is required to be 
measured at fair value on the date of acquisition, which takes into account the perspective of a “market participant” 
and is measured at the amount that the Group would have to pay to such a participant for them to assume the remaining 
obligations under the contracts to acquire these businesses.

Contingent consideration obligations are classified as equity or liability in accordance with AASB 132 Financial 
Instruments: Presentation. If an obligation to pay contingent consideration that meets the definition of a financial 
instrument is classified as equity, it is not remeasured and settlement is accounted for within equity. Otherwise, other 
contingent consideration is remeasured at fair value at each reporting date and subsequent changes in the fair value of 
the contingent consideration are recognised in profit or loss. Where the accounting standards require that an obligation 
to be settled in shares is classified as a liability, change in measurement from the point of initial recognition, through to 
when the milestone is achieved, and the number of shares to be granted is determined, are recognised in profit or loss. 
Subsequently, once the number of shares is fixed and determined any changes in the value of shares to be granted 
between the milestone being achieved and the point of settlement are recognised within equity.

The Group has contingent consideration obligations classified as liabilities at the reporting date.

As a consequence, any changes in the fair value of contingent consideration that do not meet the requirements above, 
such as a subsequent renegotiation and settlement of the obligation or consideration, does not result in a change to 
the value of goodwill and instead changes to the fair value of contingent consideration is classified as a liability and 
recognised in the profit or loss. Any goodwill that arises is tested annually for impairment. Transaction costs on the 
acquisition are expensed as incurred, unless they relate to the issue of debt or equity securities.

128

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 32. Interests in subsidiaries

The consolidated financial statements incorporate the assets, liabilities and results of the following subsidiaries in accordance 
with the accounting policy below:

Ownership interest

Name

Appen Butler Hill Pty Limited

Appen Financial Services Pty Ltd

Appen Butler Hill Inc. 1

Leapforce Inc.

RaterLabs Inc.

Figure Eight Technologies Inc.

Figure Eight Federal LLC

Appen (Europe) Limited 1

Mendip Media Group Limited

Appen Butler Hill Limited 1

Beijing Appen Technology Co., Ltd 1

Appen Technology (Wuxi) Co. Ltd

Appen Data Technology (Shanghai) Co. Ltd

Appen Japan Pty Ltd 1

Quadrant Pte Ltd 1

Quadrant Protocol Ltd 1

1  Wholly-owned subsidiaries of Appen Butler Hill Pty Limited.

Principal place of business/
Country of incorporation

Australia

Australia

United States of America

United States of America

United States of America

United States of America

United States of America

United Kingdom

United Kingdom

Hong Kong

China

China

China

Japan

Singapore

British Virgin Islands

2021
%

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100% 

100%

100%

100%

2020
%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

–

–

–

Accounting policy
The consolidated financial report incorporates all of the assets, liabilities and results of Appen Limited and all of the 
subsidiaries. Subsidiaries are entities controlled by the Group. The Group controls an entity when it is exposed to, or has 
rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power 
over the entity.

The assets, liabilities and results of all subsidiaries are fully consolidated into the financial statements of the Group from 
the date control is obtained by the Group. Acquisition of subsidiaries are accounted for using the acquisition method 
of accounting. A change in ownership interest without the loss of control, is accounted for as an equity transaction, 
where the difference between the consideration transferred and the book value of the share of the non-controlling 
interest acquired is recognised as directly attributable to the parent.

The consolidation of a subsidiary is discontinued from the date control ceases. When the Group loses control over 
a subsidiary, it de-recognises the assets and liabilities of the subsidiary, and any related non-controlling interest and 
other components of equity. Any resulting gain or loss is recognised in profit or loss. Any interest retained in the former 
subsidiary is measured at fair value when control is lost. Intercompany transactions, balances and unrealised gains or 
losses on transactions between Group members/subsidiaries are fully eliminated on consolidation. Accounting policies 
of subsidiaries have been changed and adjustments made where necessary to ensure uniformity of the accounting 
policies adopted by the Group.

Appen 2021 Annual Report

129

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 33. Deed of cross guarantee

The following entities are party to a deed of cross guarantee under which each Company guarantees the debts of the others:

Appen Limited 
Appen Butler Hill Pty Limited

By entering into the deed, the wholly-owned entities have been relieved from the requirement to prepare financial statements 
and directors’ report under Corporations Instrument 2016/785 issued by the Australian Securities and Investments Commission.

The above Companies represent a ‘Closed Group’ for the purposes of the Corporations Instrument, and as there are no other 
parties to the deed of cross guarantee that are controlled by Appen Limited, they also represent the ‘Extended Closed Group’.

Set out below is a consolidated statement of profit or loss and other comprehensive income and statement of financial position 
of the ‘Closed Group’.

Statement of profit or loss and other comprehensive income

Revenue

Crowd labelling services

Employee expenses

Depreciation and amortisation expense

Travel expense

Professional fees

Rent and occupancy expense

Communication expense

Transaction costs

Net foreign exchange loss 1

Other expenses

Finance costs

Profit/(loss) before income tax (expense)/benefit

Income tax (expense)/benefit

2021
US$000

57,650

(2,836)

(23,640)

(2,247)

(17)

(1,455)

(680)

(1,337)

(1,772)

(1,522)

(8,248)

(1,559)

 12,337

 (1,827)

Restated 
2020
US$000

41,193

(1,795)

(22,186)

(2,439)

(179)

(1,617)

(549)

(2,013)

(26)

 (17,369)

(3,303)

(1,080)

(11,363)

 5,894

Profit/(loss) after income tax (expense)/benefit

10,510

(5,469)

Other comprehensive income/(loss)

Foreign currency translation

Other comprehensive income/(loss) for the year, net of tax

Total comprehensive income/(loss) for the year

4,732

4,732

(1,375)

(1,375)

15,242

(6,844)

1  Per AASB 121, at an individual entity level, foreign exchange gains and losses on foreign denominated intercompany investment balances are 

recognised through profit or loss, but are reflected through other comprehensive income/foreign currency translation reserve on consolidation.

130

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 33. Deed of cross guarantee (continued)

Statement of financial position

Current assets

Cash and cash equivalents

Trade and other receivables

Contract assets

Derivative financial instruments

Income tax refund due

Prepayments

Non-current assets

Investments accounted for using the equity method

Property, plant and equipment

Right-of-use assets

Goodwill

Intangibles

Deferred tax

Intercompany loans

Prepayments

Total assets

Current liabilities

Trade and other payables

Derivative financial instruments

Contract liabilities

Provisions

Non-current liabilities

Lease liabilities

Provisions

Borrowings

Earn-out liability

Total liabilities

Net assets

Equity

Issued capital

Reserves

Total equity

2021
US$000

Restated
2020
US$000

7,070

3,473

3,047

–

2,265

879

16,734

3,095

1,055

4,267

45,059

1,082

6,662

15,862

3,626

2,020

1,479

3,581

395

26,963

5,882

1,730

5,561

–

795

6,721

247,180

264,497

310

308,710

325,444

286

285,472

312,435

5,019

816

3,048

1,200

10,083

4,868

424

–

18,359

23,651

33,734

4,700

–

1,677

1,173

7,550

6,050

436

–

–

6,486

14,036

291,710

298,399

262,917

28,793

262,917

35,482

291,710

298,399

Appen 2021 Annual Report

131

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 34. Cash flow information

Reconciliation of profit after income tax to net cash from operating activities

Profit after income tax expense for the year

Adjustments for:

Depreciation and amortisation 

Net loss on disposal of property, plant and equipment

Share-based payments

Foreign exchange differences 

Impairment movement on trade receivables

Interest expense – deemed interest on earn-out 

Interest expense – right-of-use assets

Transaction costs paid for acquisition

Figure Eight earn-out adjustment 

Change in operating assets and liabilities:

Decrease/(increase) in trade and other receivables 

(Decrease)/increase in trade and other payables 

(Decrease)/increase in employee benefits and provisions 

Increase/(decrease) in contract liabilities 

Decrease in provision for income tax

Net cash from operating activities

Group

2021
US$000

2020
US$000

28,519

35,632

35,038

27,923

(43)

516

(1,565)

380

657

743

2,729

(14)

12,537

(53)

98

853

879

807

–

(2,559)

(17,587)

(2,559)

(247)

8,618

(1,276)

4,565

4,547

1,957

(8,058)

(14,387)

53,923

64,727

Accounting policy
Cash flows are presented on a gross basis. The GST components of cash flows arising from investing or financing 
activities which are recoverable from, or payable to the tax authority, are presented as operating cash flows.

132

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 35. Earnings per share

Profit after income tax attributable to the owners of Appen Limited

Group

2021
US$000

Restated
2020
US$000

28,519

35,632

Number

Number

Weighted average number of ordinary shares used in calculating basic earnings per share

122,956,759

121,618,318

Adjustments for calculation of diluted earnings per share:

Rights over ordinary shares

1,857,243

2,039,642

Weighted average number of ordinary shares used in calculating diluted earnings per share

124,814,002

123,657,960

Basic earnings per share

Diluted earnings per share

Accounting policy

Basic earnings per share

Cents

23.19

22.85

Restated
Cents

29.30

28.81

Basic earnings per share is calculated by dividing the profit attributable to the owners of Appen Limited excluding any 
costs of servicing equity other than ordinary shares, by the weighted average number of ordinary shares outstanding 
during the financial year.

Diluted earnings per share

Diluted earnings per share adjusts the figures used in the determination of basic earnings per share to take into account 
the after income tax effect of interest and other financing costs associated with dilutive positive ordinary shares and 
the weighted average number of shares assumed to have been issued for consideration in relation to dilutive potential 
ordinary shares.

Appen 2021 Annual Report

133

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments

Performance rights
Long-term incentive plan
The Company has developed a Long-term incentive plan (LTIP) which incorporates performance conditions and was effective 
from 1 January 2015. With respect to its Executives, the Board has taken a blended approach to the Australian and US practices. 
The key components of the LTI scheme (up to 31 December 2021) are:

• 

• 

 annual grants of performance rights (with quantum determined at Board discretion).

 vesting conditions of:

1  underlying basic EPS (UBEPS) growth tested over three consecutive years, tested annually with 100% vesting where the 
UBEPS target is achieved, 50–80% vesting for 90–99% achievement (at Board discretion) and nil vesting below 90% 
achievement; and

2  continuation of employment until the beginning of the calendar year in which the performance rights are subject to vesting.

•  Performance rights lapse on cessation of employment before vesting. This means that no performance rights will be provided 

if an executive resigns, despite meeting the relevant performance hurdles.

• 

Three-year performance periods, with grants consisting of three equal tranches each tested over a single 12-month period.

•  Australia-based executives: performance rights vest at the end of the three-year period subject to the achievement of the 

performance and continuous employment hurdles.

•  US-based executives: performance rights may vest annually, which is typical for US remuneration practices, subject to the 
achievement of the performance and continuous employment hurdles. A partial tranche may vest subject to achievement 
of performance and employment hurdles for grants issued during the year.

•  Rights for which the performance condition is not satisfied in the annual testing are carried over for a maximum of two years 
and may vest if the equivalent compound annual growth rate (CAGR) is achieved. This ensures that management is focused 
on delivering financial returns for shareholders over the long term, but also acknowledges that investments may need to be 
made in certain years to achieve those returns.

The fair value of the performance rights has been measured based on the share price at the date of the grant less the present 
value of the future dividend stream. The dividend stream has been based on a dividend yield of 0.45% and a risk free interest 
rate of ~0.1%. An overview of all current performance rights plans and conditions is place for all employees including executives 
is disclosed in the following table.

134

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments (continued)

Overview of Current Performance Rights and Conditions

Grant 
date

Expiry 
date 1

Exercise 
price

Tranche

Plan

2018

1 Jan 2018

N/A

N/A

N/A

Yes

Perfor-
mance 
measure-
ment

N/A

Performance 
target

No 
performance 
condition

Perfor-
mance 
target 
measure-
ment date

Target 
achieved

Vesting 
condition

Vesting 
date 2

Value 
per right 
at grant 
date ($A)

2018

20 Feb 2018

N/A

N/A

2018

20 Feb 2018

N/A

N/A

2018

20 Feb 2018

N/A

N/A

2018 STI

30 Aug 2018

N/A

N/A

2018 STI

20 Dec 2018

N/A

N/A

2018 
Special

2018 
Special

2018 
Special

20 Feb 2018

N/A

N/A

20 Feb 2018

N/A

N/A

20 Feb 2018

N/A

N/A

2019

31 Jan 2019

N/A

N/A

2019

31 Jan 2019

N/A

N/A

2019

31 Jan 2019

N/A

N/A

2019

31 Jan 2019

N/A

N/A

2019

31 Jan 2019

N/A

N/A

2019

31 Jan 2019

N/A

N/A

2019

21 May 2019

N/A

N/A

2019

21 May 2019

N/A

N/A

1

1

2

3

2

3

1

2

3

1

2

3

1

2

3

1

2

UBEPS

10.0%

End 2018

Yes

UBEPS

10.0%

End 2019

Yes

UBEPS

10.0%

End 2020

Yes

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2021

1 Jan 2021

$17.60

1 Jan 2021

$7.77

1 Jan 2021

$7.77

Release of 
2020 results

$7.77

N/A

End 2018

Yes

N/A

25 Feb 2019

$7.87

N/A

End 2019

Yes

N/A

25 Feb 2020

$12.83

Relevance 
EBITDA and 
EBITDA 
margin

Relevance 
EBITDA and 
EBITDA 
margin

UBEPS

20.0%

End 2018

Yes

UBEPS

20.0%

End 2019

Yes

UBEPS

20.0%

End 2020

Yes

UBEPS

20.0%

End 2019

Yes

UBEPS

20.0%

End 2020

Yes

UBEPS

20.0%

End 2021

Pending

UBEPS

20.0%

End 2019

Yes

UBEPS

20.0%

End 2020

Yes

UBEPS

20.0%

End 2021

Pending

UBEPS

20.0%

End 2019

Yes

UBEPS

20.0%

End 2020

Yes

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2020

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2020

Employed 
at 1 Jan 
2021

1 Jan 2021

$7.81

1 Jan 2021

$7.81

Release of 
2020 results

$7.81

1 Jan 2022

$15.50

1 Jan 2022

$15.50

Release of 
2021 results

$15.50

25 Feb 2020 $15.50

Release of 
2020 results

$15.50

Release of 
2021 results

$15.50

25 Feb 2020

$23.91

Release of 
2020 results

$23.91

Appen 2021 Annual Report

135

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments (continued)

Grant 
date

Expiry 
date 1

Exercise 
price

Tranche

Perfor-
mance 
measure-
ment

Performance 
target

Perfor-
mance 
target 
measure-
ment date

Target 
achieved

Vesting 
condition

Vesting 
date 2

3

1

2

3

4

1

2

3

1

2

3

1

1

2

3

1

2

UBEPS

20.0%

End 2021

Pending

UBEPS

20.0%

End 2019

Yes

UBEPS

20.0%

End 2020

Yes

UBEPS

20.0%

End 2021

Pending

UBEPS

20.0%

End 2022

Pending

UBEPS

20.0%

End 2020 

Pending

UBEPS

20.0%

End 2021

Pending

UBEPS

20.0%

End 2022 

Pending

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

0% to 20% End 2020  Yes for rights 

with no 
performance 
condition

0% to 20% End 2021

Pending

0% to 20% End 2022 

Pending

No 
performance 
condition

N/A

Pending

0% to 20% End 2020  Yes for rights 

with no 
performance 
condition

0% to 20% End 2021

Pending

0% to 20% End 2022 

Pending

0% to 20% End 2020  Yes for rights 

with no 
performance 
condition

0% to 20% End 2021

Pending

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2020

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Value 
per right 
at grant 
date ($A)

$23.91

Release of 
2021 results

25 Feb 2020 $29.80

Release of 
2020 results

$29.80

Release of 
2021 results

$29.80

Release of 
2022 results

$29.80

1 Jan 2023

$23.37

1 Jan 2023

$23.37

Release of 
2022 results

$23.37

Release of 
2020 results

$19.59

Release of 
2021 results

$19.59

Release of 
2022 results

$19.59

1 Jan 2022

$19.59

Release of 
2020 results

$18.28

Release of 
2021 results

$18.28

Release of 
2022 results

$18.28

1 Jan 2023

$18.28

1 Jan 2023

$18.28

Plan

2019

21 May 2019

N/A

N/A

2019

22 July 2019

N/A

N/A

2019

22 July 2019

N/A

N/A

2019

22 July 2019

N/A

N/A

2019

22 July 2019

N/A

N/A

2020

19 Dec 2019

N/A

N/A

2020

19 Dec 2019

N/A

N/A

2020

19 Dec 2019

N/A

N/A

2020

Jan to Mar 
2020

N/A

N/A

2020

2020

Jan to Mar 
2020

N/A

N/A

Jan to Mar 
2020

N/A

N/A

2019

30 Apr 2020

N/A

N/A

2020

30 Apr 2020

N/A

N/A

2020

30 Apr 2020

N/A

N/A

2020

30 Apr 2020

N/A

N/A

2020

30 Apr 2020

N/A

N/A

2020

30 Apr 2020

N/A

N/A

136

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments (continued)

Plan

Grant 
date

Expiry 
date 1

Exercise 
price

Tranche

2020

30 Apr 2020

N/A

N/A

2020

Apr to Jun 
2020

N/A

N/A

2020

2020

2020

2020

2020

2020

2020

2020

2020

2020

2020

Apr to Jun 
2020

N/A

N/A

Apr to Jun 
2020

N/A

N/A

Apr to Jun 
2020

N/A

N/A

Jul to Sep 
2020

N/A

N/A

Jul to Sep 
2020

Jul to Sep 
2020

Jul to Sep 
2020

N/A

N/A

N/A

N/A

N/A

N/A

Oct to Dec 
2020

N/A

N/A

Oct to Dec 
2020

N/A

N/A

Oct to Dec 
2020

N/A

N/A

Oct to Dec 
2020

N/A

N/A

2020

25 Dec 2020

N/A

N/A

2021

2021

2021

Jan to Mar 
2021

N/A

N/A

Jan to Mar 
2021

N/A

N/A

Jan to Mar 
2021

N/A

N/A

3

1

2

3

4

1

2

3

4

1

2

3

4

1

1

2

3

Perfor-
mance 
measure-
ment

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

Perfor-
mance 
target 
measure-
ment date

Performance 
target

Target 
achieved

Vesting 
condition

Vesting 
date 2

Value 
per right 
at grant 
date ($A)

$18.28

Release of 
2022 results

0% to 20% End 2022 

Pending

0% to 20% End 2020  Yes for rights 

with no 
performance 
condition

0% to 20% End 2021

Pending

0% to 20% End 2022 

Pending

0% to 20% End 2023 

Pending

0% to 20% End 2020  Yes for rights 

with no 
performance 
condition

0% to 20% End 2021

Pending

0% to 20% End 2022 

Pending

0% to 20% End 2023 

Pending

0% to 20% End 2020  Yes for rights 

with no 
performance 
condition

0% to 20% End 2021

Pending

0% to 20% End 2022 

Pending

0% to 20% End 2023 

Pending

No 
performance 
condition

N/A

Pending

0% to 20% End 2021  Yes for rights 

with no 
performance 
condition

0% to 20% End 2022

Pending

0% to 20% End 2023 

Pending

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2021

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Release of 
2020 results

$25.43

Release of 
2021 results

$25.43

Release of 
2022 results

$25.43

Release of 
2023 results

$25.43

Release of 
2020 results

$34.99

Release of 
2021 results

$34.99

Release of 
2022 results

$34.99

Release of 
2023 results

$34.99

Release of 
2020 results

$29.73

Release of 
2021 results

$29.73

Release of 
2022 results

$29.73

Release of 
2023 results

$29.73

1 Jan 2023

$24.42

Release of 
2021 Results

$24.34

Release of 
2022 Results

$24.34

Release of 
2023 Results

$24.34

Appen 2021 Annual Report

137

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments (continued)

Grant 
date

Expiry 
date 1

Exercise 
price

Tranche

Perfor-
mance 
measure-
ment

Performance 
target

Perfor-
mance 
target 
measure-
ment date

Target 
achieved

Vesting 
condition

Vesting 
date 2

Value 
per right 
at grant 
date ($A)

Plan

2021

2021

2021

Jan to Mar 
2021

N/A

N/A

Jan to Mar 
2021

N/A

N/A

Jan to Mar 
2021

N/A

N/A

2021

15 Feb 2021

N/A

N/A

2021

15 Feb 2021

N/A

N/A

2021

15 Feb 2021

N/A

N/A

2021

17 Feb 2021

N/A

N/A

2021

17 Feb 2021

N/A

N/A

2021

17 Feb 2021

N/A

N/A

2021

2 Sep 2021

N/A

N/A

2021

2 Sep 2021

N/A

N/A

2021

2 Sep 2021

N/A

N/A

2021

2021

2021

2021

2021

2021

Jul to Sep 
2021

Jul to Sep 
2021

Jul to Sep 
2021

Jul to Sep 
2021

Jul to Sep 
2021

Jul to Sep 
2021

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

138

1

2

3

1

2

3

1

2

3

1

2

3

1

2

3

4

1

2

UBEPS

20%

End 2021 

Pending

UBEPS

20%

End 2022

Pending

UBEPS

20%

End 2023 

Pending

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

0% to 20% End 2021  Yes for rights 

with no 
performance 
condition

0% to 20% End 2022

Pending

0% to 20% End 2023 

Pending

0% to 20% End 2021 

Pending

0% to 20% End 2022

Pending

0% to 20% End 2023 

Pending

 UBEPS

20%

End 2021

Pending

 UBEPS

20%

End 2022

Pending

 UBEPS

20%

End 2023

Pending

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

N/A or 
UBEPS

0% to 20% End 2021

Pending

0% to 20% End 2022

Pending

0% to 20% End 2023 

Pending

0% to 20% End 2024 

Pending

0% to 20% End 2021

Pending

0% to 20% End 2022

Pending

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2025

Employed 
at 1 Jan 
2022

Employed 
at 1 Jan 
2023

1 Jan 2024

$24.36

1 Jan 2024

$24.36

Release of 
2023 Results

$24.36

Release of 
2021 Results

$23.52

Release of 
2022 Results

$23.52

Release of 
2023 Results

$23.52

1 Jan 2024

$22.77

1 Jan 2024

$22.77

Release of 
2023 Results

$22.77

Release of 
2021 Results

$11.59

Release of 
2022 Results

$11.59

Release of 
2023 Results

$11.59

Release of 
2021 Results

$11.52

Release of 
2022 Results

$11.52

Release of 
2023 Results

$11.52

Release of 
2024 results

$11.52

Release of 
2021 Results

$11.12

Release of 
2022 Results

$11.12

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments (continued)

Plan

2021

2021

Grant 
date

Expiry 
date 1

Exercise 
price

Tranche

Jul to Sep 
2021

Jul to Sep 
2021

N/A

N/A

N/A

N/A

Perfor-
mance 
measure-
ment

N/A or 
UBEPS

N/A or 
UBEPS

2021

13 Sep 2021

N/A

N/A

2021

13 Sep 2021

N/A

N/A

Perfor-
mance 
target 
measure-
ment date

Performance 
target

Target 
achieved

Vesting 
condition

Vesting 
date 2

Value 
per right 
at grant 
date ($A)

3

4

1

2

0% to 20% End 2023 

Pending

0% to 20% End 2024 

Pending

N/A

N/A

No 
performance 
condition 

No 
performance 
condition 

N/A

Pending

N/A

Pending

Release of 
2023 Results

$11.12

Release of 
2024 results

$11.12

15 Dec 2024

$9.98

15 Dec 2025

$9.98

Employed 
at 1 Jan 
2024

Employed 
at 1 Jan 
2025

Employed 
at 15 Dec 
2024

Employed 
at 15 Dec 
2025

1  Rights are convertible to shares on the vesting dates, assuming all the performance conditions of the plan and the employment condition are 

met. If rights are not converted, they expire after eight years from the grant date.

2  Target achievement table: 

UBEPS Target Achieved

% Performance Rights Allocated

100% or more of UBEPS Target

100%

90–99% of UBEPS Target*

50–80%

Less than 90%

Nil

*At the Board’s discretion.

Set out below are summaries of performance rights granted under the plan:

31 Dec 2021
Plan

2018

2018 Special

2019

2020

2021

31 Dec 2020
Plan

2017

2018

2018 Special

2018 STI

2019

2020

Balance at
the start of
the year

128,881

257,034

892,927

1,040,894

Granted

Exercised

Expired/
forfeited/
other

Balance at
the end of
the year

–

–

–

–

(126,118)

(2,763)

(257,034)

–

–

–

(230,581)

(143,613)

518,733

(80,864)

(239,206)

720,824

–

928,053

–

(140,278)

787,775

2,319,736

928,053

(694,597)

(525,860)

2,027,332

Balance at
the start of
the year

231,516

129,392

264,067

83,333

1,169,107

Granted

Exercised

–

–

–

–

(231,516)

(2,445)

(7,033)

(83,333)

Expired/
forfeited/
other

Balance at
the end of
the year

–

1,934

–

–

–

128,881

257,034

–

91,623

(227,300)

(140,503)

892,927

–

1,063,932

(4,755)

(18,283)

1,040,894

1,877,415

1,155,555

(556,382)

(156,852)

2,319,736

The weighted average remaining contractual life of performance rights outstanding at the end of the financial year was 1.02 years 
(2020: 1.17 years).

Appen 2021 Annual Report

139

Notes to the consolidated financial statements
for the year ended 31 December 2021

Note 36. Share-based payments (continued)

Accounting policy
The cost of equity-settled transactions is measured at fair value on grant date. Fair value is determined based on the 
vesting period, the share price at grant date and expected price volatility of the underlying share, the expected dividend 
yield and the risk-free interest rate for the term of the right.

The cost of equity-settled transactions is recognised as an expense with a corresponding increase in equity over the 
vesting period. The cumulative charge to profit or loss is calculated based on the grant date fair value of the award, the 
best estimate of the number of awards that are likely to vest and the expired portion of the vesting period. The amount 
recognised in profit or loss for the period is the cumulative amount calculated at each reporting date less amounts 
already recognised in previous periods.

Non-market vesting conditions are included in assumptions about the number of rights that are expected to vest. At each 
reporting date, the entity revises its estimate of the number of rights that are expected to vest. The employee benefit 
expense recognised each period takes into account the most recent estimate. The impact of the revision to original 
estimates, if any, is recognised in the statement of profit or loss and other comprehensive income with a corresponding 
adjustment to equity.

Note 37. Other information

COVID-19 pandemic
Judgement has been exercised in considering the impacts that the COVID-19 pandemic has had, or may have, on the Group 
based on known information. This consideration extends to the nature of the products and services offered, customers, crowd 
workers, employees and geographic regions in which the Group operates. The impact of the COVID-19 pandemic is addressed 
in the Directors’ report.

Note 38. Events after the reporting period

The impact of the COVID-19 pandemic is ongoing, and there remains uncertainty as exactly when the global economy will 
recover. The Group did not access any Government related grants during the year or to the date of signing this report.

Apart from the dividend declared as disclosed in note 23, no other matter or circumstance has arisen since 31 December 2021 
that has significantly affected, or may significantly affect the Group’s operations, the results of those operations, or the Group’s 
state of affairs in future financial years.

140

Directors' declaration

In the directors’ opinion:

• 

• 

• 

• 

• 

the attached financial statements and notes comply with the Corporations Act 2001, the Australian Accounting Standards, 
the Corporations Regulations 2001 and other mandatory professional reporting requirements;

the attached financial statements and notes comply with International Financial Reporting Standards as issued by the 
International Accounting Standards Board as described in the financial statements;

the attached financial statements and notes give a true and fair view of the Group’s financial position as at 31 December 2021 
and of its performance for the financial year ended on that date;

there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and 
payable; and

at the date of this declaration, there are reasonable grounds to believe that the members of the Extended Closed Group 
will be able to meet any obligations or liabilities to which they are, or may become, subject by virtue of the deed of cross 
guarantee described in note 33 to the financial statements.

The directors have been given the declarations required by section 295A of the Corporations Act 2001.

Signed in accordance with a resolution of directors made pursuant to section 295(5)(a) of the Corporations Act 2001.

On behalf of the directors

Richard Freudenstein 
Director

24 February 2022 
Sydney

Appen 2021 Annual Report

141

Independent auditor's report
to the shareholders of Appen Limited

Report on the audit of the Financial Report

Opinion

We have audited the Financial Report of Appen Limited 
(the Company).

In our opinion, the accompanying Financial Report of the 
Company is in accordance with the Corporations Act 2001, 
including: 

•  Giving a true and fair view of the Group’s financial 

position as at 31 December 2021 and of its financial 
performance for the year ended on that date; and

The Financial Report comprises:

•  Consolidated statement of financial position as at 

31 December 2021;

•  Consolidated statement of profit or loss and other 
comprehensive income, Consolidated statement 
of changes in equity, and Consolidated statement 
of cash flows for the year then ended;

•  Notes including a summary of significant accounting 

•  Complying with Australian Accounting Standards and 

policies; and 

the Corporations Regulations 2001.

•  Directors’ Declaration.

The Group consists of the Company and the entities 
it controlled at the year-end or from time to time during 
the financial year.

Basis for opinion
We conducted our audit in accordance with Australian Auditing Standards. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our opinion.

Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the Financial 
Report section of our report. 

We are independent of the Group in accordance with the Corporations Act 2001 and the ethical requirements of the 
Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (including 
Independence Standards) (the Code) that are relevant to our audit of the Financial Report in Australia. We have fulfilled our 
other ethical responsibilities in accordance with these requirements. 

KPMG, an Australian partnership and a member firm of the KPMG global organisation of independent member firms affiliated with KPMG International 
Limited, a private English company limited by guarantee. All rights reserved. The KPMG name and logo are trademarks used under license by the 
independent member firms of the KPMG global organisation. Liability limited by a scheme approved under Professional Standards Legislation.

142

Independent auditor's report
to the shareholders of Appen Limited

Key Audit Matters
The Key Audit Matters we 
identified are:

•  Valuation of goodwill

•  Acquisition of Quadrant 

Global Pte Ltd

Key Audit Matters are those matters that, in our professional judgement, were of most 
significance in our audit of the Financial Report of the current period. 

These matters were addressed in the context of our audit of the Financial Report 
as a whole, and in forming our opinion thereon, and we do not provide a separate 
opinion on these matters.

Valuation of goodwill ($248m)

Refer to Note 12 to the Financial Report

The key audit matter

How the matter was addressed in our audit

The Group’s annual testing of goodwill for impairment 
is a key audit matter, given the size of the balance relative 
to total assets and the judgements applied due to the 
changes to the composition of CGUs during the year, 
allocation of goodwill and the forward looking assumptions 
the Group applied in their value in use model:

We focused on:

• 

Forward looking assumptions – forecast cash flows, 
growth rates and terminal growth rates that are used 
in the Group’s models are highly sensitive to small 
changes in these assumptions, reducing available 
headroom.  This drives additional audit effort specific 
to their feasibility and consistency of application to the 
Group’s strategy;

•  Discount rates which are applied to determine the 
Goodwill value are complicated in nature and vary 
according to the conditions and environment the 
specific cash generating unit (CGU) is subject to; and

•  Changes to the composition of CGUs during the year 

necessitating our consideration of the appropriateness 
of those changes.

We involved valuation specialists to supplement our senior 
audit team members in assessing this key audit matter.

Our procedures included:

•  We assessed the basis for the Group’s changes to the 
composition of CGUs, based on our understanding of 
how operations are monitored and where independent 
cash flows are generated, against the requirements 
of the accounting standards;

•  We checked the forecast cash flows in the Group’s 

value in use model to the Board approved FY21 budget 
and the FY22–FY25 business plan;

•  We assessed the cash flows and related growth rates 

applied in the model by comparing them to external 
analysts’ reports. We checked the consistency of the 
growth rates to the Group’s stated plan and strategy, 
past performance of the Group, and our experience 
regarding the feasibility of these in the industry in which 
they operate;

•  Working with our valuation specialists, we independently 

developed a discount rate range using publicly 
available data for comparable entities, adjusted 
by risk factors specific to the Group and the industry 
it operates in;

•  We assessed the Group’s assumptions for terminal growth 
rates in comparison to economic and industry forecasts;

•  We performed sensitivity analyses on the key 

assumptions used in the model and applied other 
values within a range that we assessed as being 
reasonably possible, to focus our further work; and

•  We assessed the disclosures in the financial report 
using our understanding of the Group’s testing for 
impairment obtained from our procedures and against 
the requirements of the accounting standards.

Appen 2021 Annual Report

143

Independent auditor's report
to the shareholders of Appen Limited

Acquisition of Quadrant Global Pte Ltd

Refer to Note 31 to the Financial Report

The key audit matter

How the matter was addressed in our audit

On 13 September 2021, the Group completed the acquisition 
of Quadrant Global Pte Ltd, a provider of mobile location 
and Point-of-Interest (POI) data company headquartered 
in Singapore. The total consideration consists of an upfront 
consideration of $25.3m and contingent consideration 
of $17.7m. 

We determined that the acquisition was a key audit 
matter because of the size of the transaction and the high 
level of judgement made by the Group that is required 
in determining: 

•  When control of Quadrant Global Pte Ltd was obtained; 

•  Consideration payable, including the fair value of the 

contingent consideration; 

•  Disclosure of the acquisition in the financial statements; 

and

•  Whether acquisition accounting remains provisional 

at reporting date. 

Our procedures included:

• 

Evaluating documentation underlying the Group’s 
assessment of when control is obtained of Quadrant 
Global Pte Ltd; 

•  We assessed the Group’s determination of the 

contingent consideration against the contractual terms 
of the underlying sale and purchase agreements and 
the criteria in the accounting standards;

•  Where contingent consideration obligations are to be 

settled through the issuance of shares, we assessed 
the Group’s classification of those obligations as 
either a liability or equity for appropriateness. We did 
this by inspecting the terms of the sale and purchase 
agreement and considering the application of the 
criteria in the accounting standards;

•  We evaluated the forward looking assumptions 

underpinning the significant judgements used by the 
Group including examining the basis for the Group’s 
expectation that remaining contingent consideration 
will be paid. We did this by considering the performance 
assumptions against the Group’s stated plan and 
strategy and the feasibility of these assumptions;

•  We evaluated management’s conclusion as to whether 

any element of the acquisition accounting is incomplete 
and remains provisional; and

•  We assessed the business combination disclosures 

in the financial report against the requirements of the 
accounting standards.

Other Information
Other Information is financial and non-financial information in Appen Limited’s annual reporting which is provided in addition 
to the Financial Report and the Auditor’s Report. The Directors are responsible for the Other Information.

Our opinion on the Financial Report does not cover the Other Information and, accordingly, we do not express an audit 
opinion or any form of assurance conclusion thereon, with the exception of the Remuneration Report and our related 
assurance opinion.

In connection with our audit of the Financial Report, our responsibility is to read the Other Information. In doing so, we consider 
whether the Other Information is materially inconsistent with the Financial Report or our knowledge obtained in the audit, 
or otherwise appears to be materially misstated.

We are required to report if we conclude that there is a material misstatement of this Other Information, and based on the 
work we have performed on the Other Information that we obtained prior to the date of this Auditor’s Report we have nothing 
to report.

144

Independent auditor's report
to the shareholders of Appen Limited

Responsibilities of the Directors for the Financial Report
The Directors are responsible for:
•  Preparing the Financial Report that gives a true and fair view in accordance with Australian Accounting Standards and 

the Corporations Act 2001;

• 

Implementing necessary internal control to enable the preparation of a Financial Report that gives a true and fair view 
and is free from material misstatement, whether due to fraud or error; and 

•  Assessing the Group and Company’s ability to continue as a going concern and whether the use of the going concern 
basis of accounting is appropriate. This includes disclosing, as applicable, matters related to going concern and using 
the going concern basis of accounting unless they either intend to liquidate the Group and Company or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the Financial Report
Our objective is:

• 

• 

To obtain reasonable assurance about whether the Financial Report as a whole is free from material misstatement, 
whether due to fraud or error; and 

To issue an Auditor’s Report that includes our opinion. 

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with 
Australian Auditing Standards will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of the Financial Report.

A further description of our responsibilities for the audit of the Financial Report is located at the Auditing and Assurance 
Standards Board website at: https://www.auasb.gov.au/admin/file/content102/c3/ar1_2020.pdf  
This description forms part of our Auditor’s Report.

Report on the Remuneration Report

Opinion

Directors’ responsibilities

In our opinion, the Remuneration Report of Appen Limited 
for the year ended 31 December 2021, complies with 
Section 300A of the Corporations Act 2001. 

The Directors of the Company are responsible for the 
preparation and presentation of the Remuneration Report in 
accordance with Section 300A of the Corporations Act 2001.

Our responsibilities

We have audited the Remuneration Report included 
in pages 54 to 79 of the Directors’ report for the year ended 
31 December 2021. 

Our responsibility is to express an opinion on the 
Remuneration Report, based on our audit conducted 
in accordance with Australian Auditing Standards.

KPMG 

Cameron Slapp 
Partner

Sydney 
24 February 2022

Appen 2021 Annual Report

145

 
 
 
Additional information

Additional information required under ASX Listing Rule 4.10 and not shown elsewhere in this Annual Report is as follows. 
This information is current as at 01 February 2022.

Distribution of shareholders

The distribution of issued capital is as follows:

Size of holding

100,001 and over

10,001 to 100,000

5,001 to 10,000

1,001 to 5,000

1 to 1,000

Total

Distribution of performance rights holders

The distribution of unquoted performance rights on issue is as follows:

Number of 

shareholders Ordinary shares

% of issued 
capital

45

524

1,006

10,090

41,990

69,578,695

11,225,406

7,181,720

22,097,690

12,963,486

 56.55 

 9.12 

 5.84 

 17.96 

 10.53 

53,655

123,046,997

100.00

Size of Holding

100,001 and over

10,001 to 100,000

5,001 to 10,000

1,001 to 5,000

1 to 1,000

Total

Number of 
performance 
rights holders

Unlisted 
performance 
rights

% of total 
performance 
rights

5

22

42

106

87

262

836,385

582,526

298,192

267,298

42,931

41.26

28.73

14.71

13.18

2.12

2,027,332

100.00

The performance rights on issue are unquoted and have been issued under our employee incentive scheme.

Less than marketable parcels of ordinary shares

There are 5,612 shareholders with unmarketable parcels, holding 165,638 shares.

146

Additional information

Twenty largest shareholders

The names of the twenty largest shareholders of quoted equity securities are as follows:

1

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 

2 C & J VONWILLER PTY LTD 

3

J P MORGAN NOMINEES AUSTRALIA PTY LIMITED 

4 CITICORP NOMINEES PTY LIMITED 

5 NATIONAL NOMINEES LIMITED 

6 BNP PARIBAS NOMINEES PTY LTD ACF CLEARSTREAM 

7 BNP PARIBAS NOMS PTY LTD 

8 BNP PARIBAS NOMINEES PTY LTD 

9 PACIFIC CUSTODIANS PTY LIMITED 

10 BNP PARIBAS NOMINEES PTY LTD SIX SIS LTD 

11 BNP PARIBAS NOMINEES PTY LTD HUB24 CUSTODIAL SERV LTD 

12 NETWEALTH INVESTMENTS LIMITED 

13 BNP PARIBAS NOMINEES PTY LTD 

14 CITICORP NOMINEES PTY LIMITED 

15 NETWEALTH INVESTMENTS LIMITED 

16 NEW GREENWICH PTY LTD 

17 POWERWRAP LIMITED 

18 SANDHURST TRUSTEES LTD 

19 NULIS NOMINEES (AUSTRALIA) LIMITED 

20 GINGA PTY LTD 

Remaining quoted equity securities

Total number of ordinary shares on issue

Unquoted equity securities

The Company had the following unquoted securities on issue as at 01 February 2022:

Performance rights

Ordinary shares

Number held

% of issued 
capital

29,691,131

9,060,286

7,822,088

6,416,449

3,694,673

1,310,350

1,076,558

988,031

738,248

711,447

705,556

539,949

517,821

494,645

352,353

332,384

313,598

310,747

285,351

270,000

65,631,665

57,415,332

24.13

7.36

6.36

5.21

3.00

1.06

0.87

0.80

0.60

0.58

0.57

0.44

0.42

0.40

0.29

0.27

0.25

0.25

0.23

0.22

53.34

46.66

123,046,997

100.00

Number 
on issue

 2,027,332 

Number 
of holders 

 262

Appen 2021 Annual Report

147

Additional information

Substantial shareholders

The names of the Substantial Shareholders as disclosed in notices submitted to the ASX as at 01 February 2022 are:

Ordinary shares

Number held

9,071,402

9,060,083

% of issued 
capital

7.37%

7.36%

Shareholder

Mondrian Investment Partners Limited

C & J Vonwiller Pty Limited

Restricted securities

The Company had no restricted securities on issue as at 01 February 2022.

Voting rights

In accordance with the Constitution each member present at a meeting whether in person, or by proxy, or by power of attorney, 
or a duly authorised representative in the case of a corporate member, shall have one vote on a show of hands, and one vote 
for each fully paid ordinary share, on a poll.

Holders of performance rights have no voting rights.

On-market buy-backs

There is no current on-market buy-back in relation to the Company’s securities.

148

Corporate directory

Registered office

Level 6, 9 Help Street
Chatswood NSW 2067
+61 2 9468 6300
www.appen.com

Company secretary

Carl Middlehurst

Investor relations

+61 2 9468 6300
investorrelations@appen.com
www.appen.com/investors

Shareholder enquiries

Link Market Services
Locked Bag A14
Sydney South NSW 1235
+61 1300 554 474
registrars@linkmarketservices.com.au
www.linkmarketservices.com.au

Auditor

KPMG
Tower Three
International Towers Sydney
300 Barangaroo Avenue
Sydney NSW 2000

Stock exchange listing

Appen Limited shares are listed on the 
Australian Securities Exchange (ASX code: APX)

Corporate Governance Statement

www.appen.com/corporate-governance

appen.com