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Arthur J. Gallagher

ajg · NYSE Financial Services
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Ticker ajg
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Sector Financial Services
Industry Insurance - Brokers
Employees 10,000+
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FY2016 Annual Report · Arthur J. Gallagher
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EXPERTISE  SERVICE TRUST  VALUE2016 ANNUAL REPORT“For 90 years, we’ve worked hard to ensure that strong 
ethics and culture remain at the core of how we do 
business — enduring values as true today as when  
we first opened our doors in 1927.”

J. Patrick Gallagher, Jr.
Chairman, President and CEO

NON-GAAP FINANCIAL MEASURES

For the purpose of each Non-GAAP measure used and a reconciliation of Non-GAAP information to the most directly comparable GAAP measures, please see 
“Information Regarding Non-GAAP Measures and Other” beginning on page 31 of our Annual Report on Form 10-K for the year ended December 31, 2016, included 
herein, and “Non-GAAP Reconciliation and Supplemental Quarterly Data” on our website at ajg.com under “Investor Relations.”

CAUTIONARY LANGUAGE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report to Stockholders contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Examples of these 
forward-looking statements include statements regarding the insurance rate environment, organic growth opportunities, the strength of our acquisition pipeline, our 
ability to generate cash, financing methods for acquisitions, our growth potential, our ability to address client needs, the responsiveness and efficiency of our operations, 
and our future stockholder returns. See “Information Concerning Forward-Looking Statements” beginning on page 2, and “Risk Factors” beginning on page 10, of our 
Annual Report on Form 10-K for the year ended December 31, 2016, included herein, for other examples of these forward-looking statements and a description of risks 
and uncertainties that could cause our actual results to be materially different than those expressed in our forward-looking statements.

SELECTED FINANCIAL DATA 
  AS REPORTED

REVENUES

Brokerage

Risk Management

BROKERAGE & RISK MANAGEMENT COMBINED

Corporate

TOTAL COMPANY

Percent revenue growth

EBITDAC (1) 

Brokerage

Risk Management

BROKERAGE & RISK MANAGEMENT COMBINED

Corporate

TOTAL COMPANY

Percent EBITDAC growth(1)

NET EARNINGS (LOSS) ATTRIBUTABLE  
TO CONTROLLING INTERESTS

Brokerage

Risk Management

BROKERAGE & RISK MANAGEMENT COMBINED

Corporate

TOTAL COMPANY

Percent growth in net earnings attributable to 
controlling interests

2016

2015

2014

$  3,527.9 

$ 

3,324.0

$ 

2,896.3

718.1

4,246.0

1,348.8

727.1

4,051.1

1,341.3

682.3

3,578.6

1,047.9

$  5,594.8

$ 

5,392.4

$ 

4,626.5

4% 

17%

46%

$ 

885.2

$ 

746.2

$ 

663.1

122.2

1,007.4 

(157.8)

119.1 

865.3

(94.0)

91.7 

754.8

(97.9)

$ 

849.6 

$ 

771.3 

$ 

656.9 

10%

17%

26%

$ 

353.5

$ 

266.4

$ 

262.9

57.2

410.7

3.7

57.2

323.6

33.2 

42.1

305.0

(1.6) 

$ 

414.4

$ 

356.8

$ 

303.4

16% 

18%

13%

Total company diluted net earnings per share

$ 

2.32 

$ 

2.06

$ 

1.97

(1) See “Non-GAAP Financial Measures” on the inside front cover.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED FINANCIAL DATA AS REPORTED (CONTINUED)

OTHER INFORMATION

Dividends declared per share

Total assets at end of year

2016

2015

2014

$ 

1.52 

$ 

1.48

$ 

1.44

$  11,489.6

$  10,910.5

$  10,010.0

Total controlling interests of stockholders’ equity  
at end of year

$ 

3,655.8

$ 

3,638.3

$ 

3,229.4

Workforce at end of year (includes acquisitions)

24,790

23,857

22,375

ACQUISITION ACTIVITY

Number of acquisitions closed

Annualized revenue acquired

  Domestic

  International

TOTAL

37

93.5

44.4

$ 

44

60

$ 

186.5

$ 

141.5

44.3

619.7

$ 

137.9

$ 

230.8

$ 

761.2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BROKERAGE SEGMENT
TOTAL REVENUES AS ADJUSTED(1)
$3.5 BILLION

17%

25%

58%

66%

34%

 RETAIL P/C
RETAIL BENEFITS
WHOLESALE

 DOMESTIC
INTERNATIONAL

RISK MANAGEMENT SEGMENT
TOTAL REVENUES AS ADJUSTED(1)
$718 MILLION

4%

15%

28%

68%

85%

WORKERS COMPENSATION
LIABILITY
PROPERTY

 DOMESTIC
INTERNATIONAL

(1) See “Non-GAAP Financial Measures” on the inside front cover.

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORTNICHE /  
  PRACTICE GROUPS

Our retail brokerage operations are organized into more than 520 office locations primarily in 
the United States, Australia, Canada, the Caribbean, New Zealand and the United Kingdom, 
and operate within certain key niche/practice groups, which account for approximately 73% of 
our retail brokerage revenues. These specialized teams target areas of business and/or industries 
in which we have developed a depth of expertise and a large client base. Significant niche/practice 
groups we serve are as follows:

AFFINITY

AUTOMOTIVE

AVIATION & AEROSPACE

CONSTRUCTION

ENERGY

ENTERTAINMENT

ENVIRONMENTAL

MANUFACTURING

MARINE

MINING

PERSONAL

PRIVATE EQUITY

PROFESSIONAL GROUPS

PUBLIC ENTITY

FINANCIAL INSTITUTIONS

REAL ESTATE

FOOD/AGRIBUSINESS

RELIGIOUS/NONPROFIT

GLOBAL RISKS

HEALTHCARE

RESTAURANT

SCHOLASTIC

HIGHER EDUCATION

TECHNOLOGY/TELECOM

TRADE CREDIT/POLITICAL RISK

TRANSPORTATION

HOSPITALITY

INSOLVENCY

LAW FIRMS

LIFE SCIENCES

LIFE SOLUTIONS 

TO OUR 
  STOCKHOLDERS
Arthur J. Gallagher & Co. had a terrific 
2016. Our success can be attributed to 
strong growth in revenue, expanded margins, 
improved service quality and disciplined 
execution of our tuck-in M&A strategy. We 
continued to position the company for growth 
by investing in people and expanding our 
product capabilities around the world. I am 
pleased with our team’s performance and I 
am excited about our future.

During 2016, our combined Brokerage and Risk 
Management operations’ adjusted revenues grew 7% to 
over $4.2 billion; adjusted EBITDAC grew 9%, eclipsing 
the $1 billion mark for the first time in our history; and 
our adjusted EBITDAC margin expanded by 49 basis 
points to 25.3%. Our clean energy investments also 
performed very well in 2016, generating $114 million 
of net after-tax earnings, which will help fund our M&A 
growth strategy today and in the future. 

While we are proud of our 2016 financial performance, 
we continue to manage, operate and invest in our 
business for the long term. Our steadfast focus on driving 
shareholder value is based on four key priorities:

•  Organic revenue growth

•  Merger and acquisition growth

•  Productivity improvements and quality enhancements

•  Maintaining our unique Gallagher culture

ORGANIC GROWTH

Organically, we grew 3.1% during the year, reflecting 
strong new business generation and excellent customer 
retention. We have a long history of organic growth, and 
over the past five years we have delivered organic revenue 
growth between 3% and 6% each year.  

ORGANIC REVENUE GROWTH

MERGERS AND ACQUISITIONS

PRODUCTIVITY AND  
QUALITY ENHANCEMENTS

MAINTAINING OUR TEAM-ORIENTED 
SALES AND SERVICE CULTURE

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORTBROKERAGE & RISK MANAGEMENT  
ADJUSTED REVENUES (1)

BROKERAGE & RISK MANAGEMENT  
ADJUSTED EBITDAC (1)

BROKERAGE & RISK MANAGEMENT  
EBITDAC MARGIN (1)

$4,239

$1,073

25.3%

$4,045

$993

24.5%

$3,571

$844

23.6%

S
N
O
I
L
L
I
M
N

I

2014

2015

2016

S
N
O
I
L
L
I
M
N

I

2014

2015

2016

2014

2015

2016

(1) See “Non-GAAP Financial Measures” on the inside front cover.

 
 
Our 2016 Brokerage segment organic growth of 3.6% 
reflects strong revenue growth domestically and across 
our international operations. 2016’s solid results will once 
again put us at or near the highest growth rates among our 
publicly traded peer group. Property/casualty insurance pricing 
presented a small headwind, more so internationally than 
domestically, but its impact was offset somewhat by growth 
in insurable exposures. Our employee benefits consulting 
and brokerage business continued to deliver customized 
solutions and expert advice to our clients in a constantly 
changing healthcare landscape. Considering the broader 
macro environment, our organic results were excellent and 
are a testament to our strategy of hiring and developing the 
very best producers, aligning our business into niche practice 
groups to better support our clients, providing superior thought 
leadership and improving the customer experience through 
better use of data. I believe that the competitive position of 
our global brokerage operations has never been stronger.

Our Risk Management segment’s 1.3% organic growth was 
a good result, especially considering the backdrop of slowing 
claim-count growth and lower international performance 
bonus fees during 2016. I am excited about the future of the 
business given the continuous investments we have made to 
improve client experience and claim outcomes, including GB 
Go, our mobile application which facilitates communication 
and the flow of information to injured workers, and Waypoint, 
our growing suite of decision-support tools. I am confident that 
these investments, and many others, will continue to support 
the delivery of superior claim outcomes. These tools, coupled 
with the professional expertise we offer, help our clients better 
manage and mitigate their total cost of risk and distinguish us 
as having a superior and differentiated value proposition.

I see attractive growth opportunities ahead for both our 
Brokerage and Risk Management businesses and I am 
confident that our prospects are very bright. The global 
insurance industry is expanding daily and economies are 
dependent on insurance to keep the flow of goods and 
services moving, and employers are looking for solutions to 
attract, retain and engage their ever-changing workforce. 
At the same time, the pool of insurable risks is growing, 
becoming more complicated and more interconnected. The 
advice and solutions our brokers, consultants and claims 
professionals offer clients will continue to increase in value 
and drive future growth.

TOTAL CONTROLLING INTERESTS 
STOCKHOLDER’S EQUITY

$3,597

$3,638

$3,229

S
N
O
I
L
L
I
M
N

I

2014

2015

2016

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORT 
DIVIDENDS DECLARED  
PER SHARE

$1.52

$1.48

$1.44

2014

2015

2016

MERGERS AND ACQUISITIONS

We have an unmatched, successful and profitable 
acquisition strategy that allows us to strengthen our 
capabilities, expand our talent base and grow our geographic 
footprint. It is one of our core competencies. We look for 
profitable businesses, run and operated by professionals 
with similar cultures and expertise, that complement or 
expand our own. During 2016, we successfully executed our 
smaller, tuck-in acquisition strategy, acquiring $138 million 
of annualized revenues without issuing any net shares. We 
completed 37 acquisitions during the year, with an average 
size of just under $4 million in annualized revenues. More 
importantly, we gained more than 600 outstanding new 
associates who share our values and growth philosophy. 

We completed 28 acquisitions in the United States: 13 
in our retail property/casualty operations, 11 in employee 
benefits and four in our wholesale operations. Our platforms 
in the United Kingdom, Canada and Australia are now nearly 
fully integrated and extremely well positioned in markets 
that are ripe for consolidation, and in 2016 we completed 
nine bolt-on international acquisitions, following the same, 
time-tested M&A strategy that has worked so well for us 
across the United States. Around the world, we will continue 
to attract merger partners who want access to our growing 
platform, embody our unique culture and recognize that we 
can be more successful together.

PRODUCTIVITY AND QUALITY

We continue to reap the benefits of our productivity and 
quality initiatives, including over 300 basis points of 
adjusted EBITDAC margin expansion over the past three 
years. In addition, our quality has improved dramatically 
during this same time. We have made tremendous  
progress toward further centralizing activities within our 
service centers of excellence, streamlining and standardizing 
processes based on best practices, and harmonizing our 
agency management systems around the globe. Our U.S. 
and Canadian operations are now operating on a single 
agency management system, and we expect to make  
further progress on our systems within our international 
operations during 2017. Our team remains focused on 
identifying opportunities and implementing solutions to 
improve our service offerings to clients, and we continue  
to be recognized for those efforts.

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORTCULTURE

LOOKING AHEAD

As we enter Arthur J. Gallagher & Co.’s 90th anniversary 
year, I am most proud of our company’s unique culture. 
The values that were instilled in this company by my 
grandfather, founder Arthur J. Gallagher, in 1927, 
continue to drive our global team’s success today. 
These traits, articulated in The Gallagher Way, include 
a collaborative and professional sales culture, an 
unwavering focus on our clients, respect and empathy  
for one another, and a devotion to maintaining the 
highest standards of moral and ethical behavior. In 
fact, in March 2017, we were recognized for the sixth 
consecutive year as one of the World’s Most Ethical 
Companies® by the Ethisphere Institute. We are the 
only insurance broker to achieve this recognition and 
one of less than 70 global companies that have been 
recognized for six straight years. 

We believe that our culture is a true competitive 
advantage and a key differentiator when recruiting 
experienced talent, growing our own talent through  
our summer internship program, attracting new  
merger partners, retaining our valued clients and  
winning new business.

Our growing global team is well positioned to help our 
brokerage and risk management clients navigate, manage 
and mitigate risk. We have an innovative, engaged and 
client-centric culture with a focus on providing superior 
advice, customized solutions, and the best products and 
services to our clients throughout the world. Working 
across borders as a unified global team, I am confident  
that we have the right platforms, the right people and the 
right strategy to successfully grow this business for many 
years to come. I would like to thank our nearly 25,000 
colleagues for another great year and I truly believe that 
we are just getting started.

Sincerely, 

J. PATRICK GALLAGHER, JR. 
Chairman, President and CEO

MERGERS & ACQUISITIONS 
  ANNOUNCED IN 2016

ALTMAN & CRONIN BENEFIT  
CONSULTANTS LLC

ARGENTIS 

ASHMORE & ASSOCIATES INSURANCE 
AGENCY, LLC.

BLUE HORIZON INSURANCE SERVICES

BOMFORD, COUCH & WILSON, INC. 

BRIM AB (85% INTEREST)

CAPITOL BENEFITS GROUP, INC.

CHARLES ALLEN AGENCY, INC. 

GABOR INSURANCE SERVICES, INC.

JOSEPH DISTEL & CO, INC. 

KANE GROUP’S INSURANCE  
MANAGEMENT OPERATIONS

KDC ASSOCIATES, LLC

KRW INSURANCE AGENCY, INC.

MCNEARY, INC. 

NATIONAL ETHICS BUREAU, INC.

ORB FINANCIAL SERVICES LIMITED

REGENCY INSURANCE GROUP, INC.

THE BUCHHOLZ PLANNING 
CORPORATION

GROUP INSURANCE ASSOCIATES, INC.

THE MW BAGNALL COMPANY

HAGAN NEWKIRK FINANCIAL  
SERVICES, INC.

HOGAN INSURANCE SERVICES, INC. 

INSURANCE PLANS AGENCY, INC. 

VICTORY INSURANCE AGENCY, INC.

VINCENT L. BRABAND INSURANCE, INC.

WHITE & COMPANY INSURANCE, INC. 

ETHICS, ENVIRONMENT  
  AND OUR COMMUNITY

At Gallagher, we understand the importance of giving 
back to our communities. We are committed to 
promoting environmental, social and economic benefits 
in the communities in which we live and work. 

We believe in running our business with integrity and 
strong values, and pride ourselves in a culture that 
embodies both. That is why we recognize the thousands 
of hours of community service our employees around the 
world undertake every year. These charitable activities 
give testament to the compassion and generosity of our 
workforce, and the strength of our company culture.

The Gallagher culture empowers our employees to serve 
our communities by supporting their favorite charities and 
organizations. And, to assist in those efforts, The Arthur 
J. Gallagher Foundation matches qualified employee 
donations of up to $1,000 per employee per year. 

Whether we are working to help our communities, the 
environment or other social causes, Gallagher employees 
are making a difference around the world. 

1

2

3

4

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORT1. 

Llantrisant Cleans the Coast 
Colleagues from Gallagher’s Llantrisant, Wales, office worked with 
Keep Wales Tidy and participated in the fourth annual Clean Coast 
Week in April 2016, filling dozens of bags with litter at Porthkerry 
Country Park and Ogmore-by-Sea.

2.  Bogotá Builds 

Gallagher Colombia spent a weekend building homes for the less 
fortunate in Bogotá.

3.  Omaha Blankets 

Employees from the Omaha, Nebraska, office created 34 handmade 
blankets that were donated to Project Harmony, a community group 
that provides support for victims of abuse and neglect.

4.  Bermuda Food Drive 

Gallagher’s captive services office in Hamilton, Bermuda, started  
a food drive and donated nonperishable food items in support  
of a local charity The Coalition for the Protection of Children.  
They also surprised the organization with a $1,000 donation.

5.  Caribbean Coastal Cleanup 

Gallagher’s Caribbean brokerage operations in Barbados, in 
partnership with Caribbean Youth Environment Network (CYEN), 
participated in a coastal cleanup initiative to clean the beaches of 
Barbados impacted by sargassum seaweed and trash buildup. 

7

8

6.  Birmingham U.K. Charity 

Employees at Gallagher’s Birmingham, England, office raised nearly 
£13,000 over the past two years for the Birmingham Children’s 
Hospital Charity as part of a wider volunteering and support program 
for the local organization.

7.  Australian Charity Golf Tournament  

Members of Gallagher’s Australian brokerage operations in North 
Sydney organized a charity golf tournament raising $43,000 AUD 
for the Monica Ellis Children’s Medical Research Grant. 

8.  Cape Sanctuary Wildlife Restoration 

A team from Gallagher’s New Zealand brokerage operations in  
Napier cleaned up nesting boxes at Cape Sanctuary wildlife 
restoration site to assist endangered migratory seabirds with their 
mating process.

5

6

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORTTHE
  GALLAGHER WAY

Shared values at Arthur J. Gallagher & Co. are the rock foundation of the Company and our Culture. What is a Shared 
Value? These are concepts that the vast majority of the movers and shakers in the Company passionately adhere to. 
What are some of Arthur J. Gallagher & Co.’s Shared Values?

1.  We are a sales and marketing company dedicated to 
providing excellence in risk management services to 
our clients. 

2.  We support one another. We believe in one another. 
We acknowledge and respect the ability of one 
another. 

14. Never ask someone to do something you wouldn’t  

do yourself. 

15. I consider myself support for our sales and 

marketing. We can’t make things happen without 
each other. We are a team.

16. Loyalty and respect are earned—not dictated. 

3.  We push for professional excellence. 

4.  We can all improve and learn from one another. 

5.  There are no second-class citizens—everyone is 
important and everyone’s job is important.

6.  We’re an open society. 

7.  Empathy for the other person is not a weakness. 

17. Fear is a turnoff. 

18. People skills are very important at  

Arthur J. Gallagher & Co. 

19. We’re a very competitive and aggressive company. 

20. We run to problems—not away from them. 

21. We adhere to the highest standards of moral and 

8.  Suspicion breeds more suspicion. To trust and be 

ethical behavior. 

trusted is vital. 

22. People work harder and are more effective when 

9.  Leaders need followers. How leaders treat followers 

they’re turned on—not turned off. 

has a direct impact on the effectiveness of the leader. 

23. We are a warm, close company. This is a strength—

10. Interpersonal business relationships should be built. 

not a weakness. 

11. We all need one another. We are all cogs in a wheel. 

24. We must continue building a professional 

12. No department or person is an island. 

13. Professional courtesy is expected.  

company—together—as a team. 

25. Shared values can be altered with circumstances—

but carefully and with tact and consideration for one 
another’s needs. 

When accepted Shared Values are changed or challenged, 
the emotional impact and negative feelings can damage 
the Company. 

– Robert E. Gallagher 
May 1984

The Gallagher Way — the key tenets of Gallagher’s culture — was written 
as a one-page document in 1984 by our late former Chairman and CEO,  
Robert E. Gallagher.

 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

FORM 10-K 

[X]  Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  

For the fiscal year ended December 31, 2016 

[  ] Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  

For the transition period from                                          to                                           

Commission file number 1-09761  

ARTHUR J. GALLAGHER & CO.  
(Exact name of registrant as specified in its charter)  

DELAWARE 
(State or other jurisdiction of incorporation or organization)

36-2151613 
(I.R.S. Employer Identification Number)

Two Pierce Place 
Itasca, Illinois 
(Address of principal executive offices) 

60143-3141 
(Zip Code) 

Registrant’s telephone number, including area code (630) 773-3800 
-------------------------------------------------------- 
Securities registered pursuant to Section 12(b) of the Act:  

Title of each class 

Common Stock, par value $1.00 per share 

Name of each exchange 
on which registered 

New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act:  
      None       

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes X    No     . 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes       No X   . 

Note: Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Exchange Act from 
their obligations under those Sections.   

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act 
of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject 
to such filing requirements for the past 90 days.    Yes X    No     .  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data 
File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that 
the registrant was required to submit and post such files).    Yes X     No     . 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 
10-K or any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting 
company.  See definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. 
(Check one): 

Large accelerated filer     
Non-accelerated filer       
(Do not check if a smaller reporting company)

Accelerated filer                         
Smaller reporting company        

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes      No X   . 
The aggregate market value of the voting common equity held by non-affiliates of the registrant, computed by reference to the last reported 
price at which the registrant’s common equity was sold on June 30, 2016 (the last day of the registrant’s most recently completed second 
quarter) was $7,533,668,000.  

The number of outstanding shares of the registrant’s Common Stock, $1.00 par value, as of January 31, 2017 was 178,617,000. 

Documents incorporated by reference: Portions of Arthur J. Gallagher & Co.’s definitive 2017 Proxy Statement are incorporated by reference 
into this Form 10-K in response to Part III to the extent described herein. 

  
 
 
 
 
 
  
 
  
 
  
 
 
 
 
  
  
 
  
Arthur J. Gallagher & Co. 

Annual Report on Form 10-K 

For the Fiscal Year Ended December 31, 2016 

Index 

Page No. 

Part I. 

Item 1.  Business ................................................................................................................................................................ 2-10 

Item 1A.  Risk Factors ......................................................................................................................................................   10-22 

Item 1B.  Unresolved Staff Comments ................................................................................................................................... 22 

Item 2.  Properties ................................................................................................................................................................. 22 

Item 3.  Legal Proceedings ................................................................................................................................................... 22 

Item 4.  Mine Safety Disclosures . ........................................................................................................................................ 22 

Executive Officers................................................................................................................................................................... 23 

Part II. 

Item 5.  Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer  

Purchases of Equity Securities ..........................................................................................................................   23-24 

Item 6.  Selected Financial Data ........................................................................................................................................... 25 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations ............................   26-55 

Item 7A.  Quantitative and Qualitative Disclosure about Market Risk .............................................................................   55-56 

Item 8.  Financial Statements and Supplementary Data ...............................................................................................  57-104 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ...............................  105 

Item 9A.  Controls and Procedures .......................................................................................................................................  105 

Item 9B.  Other Information .................................................................................................................................................  105 

Part III. 

Item 10.  Directors, Executive Officers and Corporate Governance ....................................................................................  105 

Item 11.  Executive Compensation .......................................................................................................................................  105 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters .............  105 

Item 13.  Certain Relationships and Related Transactions, and Director Independence ......................................................  106 

Item 14.  Principal Accountant Fees and Services ...............................................................................................................  106 

Part IV. 

Item 15.  Exhibits and Financial Statement Schedules ..................................................................................................  106-109 

Item 16.  Form 10-K Summary ............................................................................................................................................  109 

Signatures .....................................................................................................................................................................  110 

Schedule II - Valuation and Qualifying Accounts .......................................................................................................................  111 

Exhibit Index ................................................................................................................................................................................  112 
1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 1. Business.  

Overview  

Part I 

Arthur J. Gallagher & Co. and its subsidiaries, collectively referred to herein as we, our, us or Gallagher, are engaged in providing 
insurance brokerage and consulting services and third party claims settlement and administration services to both domestic and 
international entities.  We believe that our major strength is our ability to deliver comprehensively structured insurance, risk 
management and consulting services to our clients.  Our brokers, agents and administrators act as intermediaries between insurers 
and their customers. 

Since our founding in 1927, we have grown from a one-person agency to the world’s fourth largest insurance broker based on 
revenues, according to Business Insurance magazine’s July 18, 2016 edition, and one of the world’s largest property/casualty 
third party claims administrators, according to Business Insurance magazine’s March 24, 2016 edition.  We have three reportable 
segments: brokerage, risk management and corporate, which contributed approximately 63%, 13% and 24%, respectively, to 
2016 revenues.  We generate approximately 69% of our revenues from the combined brokerage and risk management segments 
domestically, with the remaining 31% derived internationally, primarily in Australia, Bermuda, Canada, the Caribbean, New 
Zealand and the United Kingdom (U.K.).  Substantially all of the revenues of the corporate segment are generated in the United 
States (U.S.). 

Shares of our common stock are traded on the New York Stock Exchange under the symbol AJG, and we had a market 
capitalization at December 31, 2016 of approximately $9.3 billion.  Information in this report is as of December 31, 2016 unless 
otherwise noted.  We were reincorporated as a Delaware corporation in 1972.  Our executive offices are located at Two Pierce 
Place, Itasca, Illinois 60143-3141, and our telephone number is (630) 773-3800. 

Information Concerning Forward-Looking Statements 

This report contains certain statements related to future results, or states our intentions, beliefs and expectations or predictions for 
the future, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. 
Forward-looking statements relate to expectations or forecasts of future events.  Such statements use words such as “anticipate,” 
“believe,” “estimate,” “expect,” “contemplate,” “forecast,” “project,” “intend,” “plan,” “potential,” and other similar terms, and 
future or conditional tense verbs like “could,” “may,” “might,” “see,” “should,” “will” and “would.” You can also identify 
forward-looking statements by the fact that they do not relate strictly to historical or current facts.  For example, we may use 
forward-looking statements when addressing topics such as: market and industry conditions, including competitive and pricing 
trends; acquisition strategy; the expected impact of acquisitions and dispositions; the development and performance of our 
services and products; changes in the composition or level of our revenues or earnings; our cost structure and the outcome of cost-
saving or restructuring initiatives; future capital expenditures; future debt levels; future debt to earnings ratios; the outcome of 
contingencies; dividend policy; pension obligations; cash flow and liquidity; capital structure and financial losses; future actions 
by regulators; the outcome of existing regulatory actions, investigations, reviews or litigation; the impact of changes in 
accounting rules; financial markets; interest rates; foreign exchange rates; matters relating to our operations; income taxes; 
expectations regarding our investments, including our clean energy investments; the financial impact of retention agreements in 
our international brokerage operations; and integrating recent acquisitions.  These forward-looking statements are subject to 
certain risks and uncertainties that could cause actual results to differ materially from either historical or anticipated results 
depending on a variety of factors.   

Potential factors that could impact results include:   

  Failure to successfully and cost-effectively integrate recently acquired businesses and their operations or fully realize 

synergies from such acquisitions in the expected time frame; 

  Volatility or declines in premiums or other adverse trends in the insurance industry; 
  An economic downturn; 
  Competitive pressures in each of our businesses;  
  Risks that could negatively affect the success of our acquisition strategy, including continuing consolidation in our industry 

and growing interest in acquiring insurance brokers on the part of private equity firms, which could make it more difficult 
to identify targets and could make them more expensive; the risk that we may not receive timely regulatory approval of 
desired transactions; execution risks; integration risks; the risk of post-acquisition deterioration leading to intangible asset 
impairment charges; and the risk we could incur or assume unanticipated regulatory liabilities such as those relating to 
violations of anti-corruption and sanctions laws; 

  Our failure to attract and retain experienced and qualified personnel; 

2 

 
  Risks arising from our growing international operations, including the risks posed by political and economic uncertainty in 

certain countries (such as the risks posed by protectionist local governments and underdeveloped or evolving legal 
systems), risks related to maintaining regulatory and legal compliance across multiple jurisdictions (such as those relating to 
violations of anti-corruption, sanctions and privacy laws), and risks arising from the complexity of managing businesses 
across different time zones, geographies, cultures and legal regimes;  

  Risks particular to our risk management segment, including  any slowing of the trend toward outsourcing claims 

administration, and of the concentration of large amounts of revenue with certain clients; 

  The lower level of predictability inherent in contingent and supplemental commissions versus standard commissions; 
  Sustained increases in the cost of employee benefits; 
  Our failure to apply technology effectively in driving value for our clients through technology-based solutions, or failure to 

gain internal efficiencies and effective internal controls through the application of technology and related tools; 

  Our inability to recover successfully should we experience a disaster, cybersecurity attack or other significant disruption to 

business continuity; 
  Damage to our reputation; 
  Our failure to comply with regulatory requirements, including those related to governance and control requirements in 

particular jurisdictions, international sanctions, or a change in regulations or enforcement policies that adversely affects our 
operations (for example, relating to insurance broker compensation methods or the failure of state and local governments to 
follow through on agreed-upon income tax credits or other related incentives relating to our planned new corporate 
headquarters); 

  Violations or alleged violations of the U.S. Foreign Corrupt Practices Act (FCPA), the U.K. Bribery Act 2010 or other anti-
corruption laws and the Foreign Account Tax Compliance provisions of the Hiring Incentives to Restore Employment Act, 
(which we refer to as FATCA); 

  The outcome of any existing or future investigation, review, regulatory action or litigation; 
  Our failure to adapt our services to changes resulting from the Patient Protection and Affordable Care Act and the Health 

Care and Education Affordability Reconciliation Act; 

Improper disclosure of confidential, personal or proprietary data; 

  Unfavorable determinations related to contingencies and legal proceedings; 
 
  Significant changes in foreign exchange rates; 
  Changes in our accounting estimates and assumptions (including as a result of the new revenue recognition standard); 
  Risks related to our clean energy investments, including the risk of intellectual property claims, utilities switching from coal 

to natural gas, environmental and product liability claims, and environmental compliance costs; 

  Disallowance of Internal Revenue Code of 1986, as amended (which we refer to as IRC) Section 29 or IRC Section 45 tax 

credits; 

  The risk that our outstanding debt adversely affects our financial flexibility and restrictions and limitations in the 

agreements and instruments governing our debt; 

  The risk we may not be able to receive dividends or other distributions from subsidiaries; 
  The risk of share ownership dilution when we issue common stock as consideration for acquisitions and for other reasons;  
  Volatility of the price of our common stock;  
  Risks related to the outcome of the U.S. congressional elections and the new administration; and 
  Risks related to the vote in the U.K. to leave the European Union.  

Accordingly, you should not place undue reliance on forward-looking statements, which speak only as of, and are based on 
information available to us on, the date of the applicable document.  All subsequent written and oral forward-looking statements 
attributable to us or any person acting on our behalf are expressly qualified in their entirety by the cautionary statements 
contained or referred to in this section.  We do not undertake any obligation to update any such statements or release publicly any 
revisions to these forward-looking statements to reflect events or circumstances after the date of this report or to reflect the 
occurrence of unanticipated events. 

Forward-looking statements are not guarantees of future performance.  They involve risks, uncertainties and assumptions, 
including the risk factors referred to above.  Our future performance and actual results may differ materially from those expressed 
in forward-looking statements.  Many of the factors that will determine these results are beyond our ability to control or predict.  
Forward-looking statements speak only as of the date that they are made, and we undertake no obligation to publicly update or 
revise any forward-looking statements, whether as a result of new information, future events or otherwise.  Further information 
about factors that could materially affect us, including our results of operations and financial condition, is contained in the “Risk 
Factors” section in Part I, Item 1A of this report. 

3 

 
Operating Segments  

We report our results in three segments: brokerage, risk management and corporate.  The major sources of our operating revenues 
are commissions, fees and supplemental and contingent commissions from brokerage operations, and fees from risk management 
operations.  Information with respect to all sources of revenue, by segment, for each of the three years in the period ended 
December 31, 2016, is as follows (in millions):  

Brokerage

Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income and other

Risk Management

Fees
Investment income 

Corporate

2016

2015

2014

Amount

$       

2,439.1
775.7
147.0
107.2
58.9

3,527.9

%  of
Total

43%
14%
3%
2%
1%

63%

Amount

$       

2,338.7
705.8
125.5
93.7
60.3

3,324.0

%  of
Total

44%
13%
2%
2%
1%

62%

Amount

$       

2,083.0
577.0
104.0
84.7
47.6

2,896.3

%  of
Total

45%
12%
2%
2%
1%

62%

717.1
1.0

718.1

13%
-%       

13%

726.5
0.6

727.1

13%
-%       

13%

681.3
1.0

682.3

15%
-%       

15%

Clean energy and other investment income

1,348.8

24%

1,341.3

25%

1,047.9

23%

Total revenues

$       

5,594.8

100%

$       

5,392.4

100%

$       

4,626.5

100%

See Note 20 to our 2016 consolidated financial statements for additional financial information, including earnings before income 
taxes and identifiable assets by segment for 2016, 2015 and 2014. 

Our business, particularly our brokerage business, is subject to seasonal fluctuations.  Commission and fee revenues, and the 
related brokerage and marketing expenses, can vary from quarter to quarter as a result of the timing of policy inception dates and 
the timing of receipt of information from insurance carriers.  On the other hand, salaries and employee benefits, rent, depreciation 
and amortization expenses generally tend to be more uniform throughout the year.  The timing of acquisitions, recognition of 
books of business gains and losses and the variability in the recognition of IRC Section 45 tax credits also impact the trends in our 
quarterly operating results.  See Note 19 to our 2016 consolidated financial statements for unaudited quarterly operating results 
for 2016 and 2015. 

Brokerage Segment 

The brokerage segment accounted for 63% of our revenues in 2016.  Our brokerage segment is primarily comprised of retail and 
wholesale insurance brokerage operations.  Our retail brokerage operations negotiate and place property/casualty, employer-
provided health and welfare insurance, and healthcare exchange and retirement solutions principally for middle-market 
commercial, industrial, public entity, religious and not-for-profit entities.  Many of our retail brokerage customers choose to place 
their insurance with insurance underwriters, while others choose to use alternative vehicles such as self-insurance pools, risk 
retention groups or captive insurance companies.  Our wholesale brokerage operations assist our brokers and other unaffiliated 
brokers and agents in the placement of specialized, unique and hard-to-place insurance programs.   

Our primary sources of compensation for our retail brokerage services are commissions paid by insurance companies, which are 
usually based upon either a percentage of the premium paid by insureds, or brokerage and advisory fees paid directly by our 
clients.  For wholesale brokerage services, we generally receive a share of the commission paid to the retail broker from the 
insurer.  Commission rates are dependent on a number of factors, including the type of insurance, the particular insurance 
company underwriting the policy and whether we act as a retail or wholesale broker.  Advisory fees are dependent on the extent 
and value of the services we provide.  In addition, under certain circumstances, both retail brokerage and wholesale brokerage 
services receive supplemental and contingent commissions.  A supplemental commission is a commission paid by an insurance 
carrier that is above the base commission paid, is determined by the insurance carrier and is established annually in advance of 
the contractual period based on historical performance criteria.  A contingent commission is a commission paid by an insurance 
carrier based on the overall profit and/or the overall volume of business placed with that insurance carrier during a particular 
calendar year and is determined after the contractual period.   

4 

 
            
            
            
            
            
            
            
              
              
              
              
              
         
         
         
            
            
            
                
                
                
            
            
            
         
         
         
 
We operate our brokerage operations through a network of more than 600 sales and service offices located throughout the U.S. 
and in 32 other countries.  Most of these offices are fully staffed with sales and service personnel.  We offer client-service 
capabilities in more than 150 countries around the world through a network of correspondent brokers and consultants. 

Retail Insurance Brokerage Operations 
Our retail insurance brokerage operations accounted for 83% of our brokerage segment revenues in 2016.  Our retail brokerage 
operations place nearly all lines of commercial property/casualty and health and welfare insurance coverage.  Significant lines of 
insurance coverage and consultant capabilities are as follows: 

Aviation
Casualty
Claims Advocacy
Commercial Auto
Compensation
Cyber Liability
Dental
Directors & Officers Liability

Disability
Earthquake
Errors & Omissions
Exchange Solutions
Executive Benefits
Fiduciary Services
Fine Arts
Fire

General Liability
Health & Welfare
Healthcare Analytics
Human Resources
Institutional Investment 
Loss Control
Marine
Medical

Products Liability
Professional Liability
Property
Retirement
Surety Bond
Voluntary Benefits
Wind
Workers' Compensation

Our retail brokerage operations are organized into more than 520 office locations primarily located in the U.S., Australia, Canada, 
the Caribbean, New Zealand and the U.K., and operate within certain key niche/practice groups, which account for approximately 
73% of our retail brokerage revenues.  These specialized teams target areas of business and/or industries in which we have 
developed a depth of expertise and a large client base.  Significant niche/practice groups we serve are as follows: 

Affinity
Automotive
Aviation & Aerospace
Construction
Energy
Entertainment
Environmental
Financial Institutions

Food/Agribusiness
Global Risks
Healthcare
Higher Education
Hospitality
Insolvency
Law Firms
Life Sciences

Life Solutions
Manufacturing
Marine
Mining
Personal
Private Equity
Professional Groups
Public Entity

Real Estate
Religious/Not-for-Profit
Restaurant
Scholastic
Technology/Telecom
Trade Credit/Political Risk
Transportation

Our specialized focus on these niche/practice groups allows for highly-focused marketing efforts and facilitates the development 
of value-added products and services specific to those industries or business segments.  We believe that our detailed 
understanding and broad client contacts within these niche/practice groups provide us with a competitive advantage. 

We anticipate that our retail brokerage operations’ greatest revenue growth over the next several years will continue to come 
from: 

  Mergers and acquisitions; 
  Our niche/practice groups and middle-market accounts; 
  Cross-selling other brokerage products to existing customers; and 
  Developing and managing alternative market mechanisms such as captives, rent-a-captives and deductible 

plans/self-insurance. 

Wholesale Insurance Brokerage Operations  
Our wholesale insurance brokerage operations accounted for 17% of our brokerage segment revenues in 2016.  Our wholesale 
brokers assist our retail brokers and other non-affiliated brokers in the placement of specialized and hard-to-place insurance.  
These brokers operate through more than 80 office locations primarily located across the U.S., Bermuda and through our 
approved Lloyd’s of London brokerage operation.  In certain cases we act as a brokerage wholesaler and in other cases we act as 
a managing general agent or managing general underwriter distributing specialized insurance coverages for insurance carriers.  
Managing general agents and managing general underwriters are agents authorized by an insurance company to manage all or a 
part of the insurer’s business in a specific geographic territory.  Activities they perform on behalf of the insurer may include 
marketing, underwriting (although we do not assume any underwriting risk), issuing policies, collecting premiums, appointing 
and supervising other agents, paying claims and negotiating reinsurance.  

More than 75% of our wholesale brokerage revenues come from non-affiliated brokerage customers.  Based on revenues, our 
domestic wholesale brokerage operation ranked as one of the largest domestic managing general agents/underwriting 
managers/wholesale brokers/Lloyds coverholders according to Business Insurance magazine’s October 24, 2016 edition.   

5 

 
 
 
 
We anticipate growing our wholesale brokerage operations by increasing the number of broker-clients, developing new managing 
general agency and underwriter programs, and through mergers and acquisitions.   

Risk Management Segment  

Our risk management segment accounted for 13% of our revenues in 2016.  Our risk management segment provides contract 
claim settlement and administration services for enterprises that choose to self-insure some or all of their property/casualty 
coverages and for insurance companies that choose to outsource some or all of their property/casualty claims departments.  
Approximately 68% of our risk management segment’s revenues are from workers’ compensation-related claims, 28% are from 
general and commercial auto liability-related claims and 4% are from property-related claims.  In addition, we generate revenues 
from integrated disability management (employee absence management) programs, information services, risk control consulting 
(loss control) services and appraisal services, either individually or in combination with arising claims.  Revenues for risk 
management services are comprised of fees generally negotiated in advance on a per-claim or per-service basis, depending upon 
the type and estimated volume of the services to be performed. 

Risk management services are primarily marketed directly to Fortune 1000 companies, larger middle-market companies, 
not-for-profit organizations and public entities on an independent basis from our brokerage operations.  We manage our third 
party claims adjusting operations through a network of more than 110 offices located throughout the U.S., Australia, Canada, 
New Zealand and the U.K.  Most of these offices are fully staffed with claims adjusters and other service personnel.  Our 
adjusters and service personnel act solely on behalf and under the instruction of our clients and customers. 

While this segment complements our insurance brokerage offerings, more than 90% of our risk management segment’s revenues 
come from customers not affiliated with our brokerage operations, such as insurance companies and clients of other insurance 
brokers.  Based on revenues, our risk management operation ranked as one of the world’s largest property/casualty third-party 
claims administrators according to Business Insurance magazine’s March 24, 2016 edition.   

We expect that the risk management segment’s most significant growth prospects through the next several years will come from: 

Increased levels of business with Fortune 1000 companies;  

 
  Larger middle-market companies, captives;  
  Program business and the outsourcing of insurance company claims departments; and  
  Mergers and acquisitions. 

Corporate Segment 

The corporate segment accounted for 24% of our revenues in 2016.  The corporate segment reports the financial information 
related to our debt, clean energy investments, external acquisition-related expenses and other corporate costs.  The revenues 
reported by this segment in 2016 resulted almost solely from our consolidation of refined fuel operations, of which we control and 
own more than 50% of those operations.  At December 31, 2016, significant investments managed by this segment include: 

Clean Coal-Related Ventures 
We have a 46.5% interest in Chem-Mod LLC (Chem-Mod), a privately-held enterprise that has commercialized multi-pollutant 
reduction technologies to reduce mercury, sulfur dioxide and other emissions at coal-fired power plants.  We also have a 12.0% 
interest in a privately-held start-up enterprise, C-Quest Technology LLC, which owns technologies that reduce carbon dioxide 
emissions created by burning fossil fuels.   

Tax-Advantaged Investments 
In 2009 and 2011, we built a total of 29 commercial clean coal production plants to produce refined coal using Chem-Mod’s 
proprietary technologies and in 2013, we purchased a 99% interest in a limited liability company that has ownership interests in 
four limited liability companies that own five commercial clean coal production plants.  We believe these operations produce 
refined coal that qualifies for tax credits under IRC Section 45.  The law that provides for IRC Section 45 tax credits substantially 
expires in December 2019 for the fourteen plants we built and placed in service in 2009 (2009 Era Plants) and in December 2021 
for the fifteen plants we built and placed in service in 2011, plus the five plants we purchased interests in that were placed in 
service in 2011 (2011 Era Plants). 

6 

 
International Operations  

Our total revenues by geographic area for each of the three years in the period ended December 31, 2016 were as follows 
(in millions):  

Brokerage and risk management segments
United States
United Kingdom
Australia
Canada
New Zealand 
Other foreign

2016

2015

2014

Amount

$     

2,944.6
712.1
245.5
138.2
125.9
79.7

%  of
Total

69%
17%
6%
3%
3%
2%

Amount

$     

2,713.9
766.9
256.7
136.6
122.6
54.4

%  of
Total

68%
19%
6%
3%
3%
1%

Amount

$     

2,405.9
726.2
236.6
85.0
81.3
43.6

%  of
Total

68%
20%
7%
2%
2%
1%

Total brokerage and risk management 

4,246.0

100%

4,051.1

100%

3,578.6

100%

Corporate segment, substantially all United States

1,348.8

Total revenues

$     

5,594.8

1,341.3

$     

5,392.4

1,047.9

$     

4,626.5

Total revenues generated by our U.K. and Australian based operations decreased in 2016 compared to 2015 due to unfavorable 
foreign currency translation.  See Notes 6, 17 and 20 to our 2016 consolidated financial statements for additional financial 
information related to our foreign operations, including goodwill allocation, earnings before income taxes and identifiable assets, 
by segment, for 2016, 2015 and 2014. 

International and Other Brokerage Related Operations  
The majority of our international brokerage operations are in Australia, Bermuda, Canada, the Caribbean, New Zealand and the 
U.K., targeting small to medium enterprise risks.   

We operate primarily as a retail commercial property and casualty broker throughout more than 35 locations in Australia, 
35 locations in Canada and 25 locations in New Zealand.  In the U.K., we operate as a retail broker from approximately 
100 locations.  We also have an underwriting operation for clients to access Lloyd’s of London and other international insurance 
markets, and a program operation offering customized risk management products and services to U.K. public entities. 

In Bermuda, we act principally as a wholesaler for clients looking to access the Bermuda insurance markets and also provide 
services relating to the formation and management of offshore captive insurance companies.   

We also have strategic brokerage alliances with a variety of independent brokers in countries where we do not have a local office 
presence.  Through this global network of correspondent insurance brokers and consultants, we are able to fully serve our clients’ 
coverage and service needs in more than 150 countries around the world. 

Captive insurance companies - We have ownership interests in several insurance and reinsurance companies based in the U.S., 
Bermuda, Gibraltar, Guernsey, Isle of Man and Malta that primarily operate segregated account “rent-a-captive” facilities.  These 
“rent-a-captive” facilities enable our clients to receive the benefits of owning a captive insurance company without incurring 
certain disadvantages of ownership.  Captive insurance companies, or “rent-a-captive” facilities, are created for clients to insure 
their risks and capture any underwriting profit and investment income, which would then be available for use by the insureds, 
generally to reduce future costs of their insurance programs.  In general, these companies are set up as protected cell companies 
that are comprised of separate cell business units (which we refer to as Captive Cells) and the core regulated company (which we 
refer to as the Core Company).  The Core Company is owned and operated by us and no insurance policies are assumed by the 
Core Company.  All insurance is assumed or written within individual Captive Cells.  Only the activity of the supporting Core 
Company of the rent-a-captive facility is recorded in our consolidated financial statements, including cash and stockholder’s 
equity of the legal entity and any expenses incurred to operate the rent-a-captive facility.  Most Captive Cells reinsure individual 
lines of insurance coverage from external insurance companies.  In addition, some Captive Cells offer individual lines of 
insurance coverage from one of our insurance company subsidiaries.  The different types of insurance coverage include special 
property, general liability, products liability, medical professional liability, other liability and medical stop loss.  The policies are 
generally claims-made.  Insurance policies are written by an insurance company and the risk is assumed by each of the Captive 
Cells.  In general, we structure these operations to have no underwriting risk on a net written basis.  In situations where we have 
assumed underwriting risk on a net written basis, we have managed that exposure by obtaining full collateral for the underwriting 
risk we have assumed from our clients.  We typically require pledged assets including cash and/or investment accounts or letters 
of credit to limit our risk. 

7 

 
 
 
          
          
          
          
          
          
          
          
            
          
          
            
            
            
            
       
       
       
       
       
       
 
We have a wholly owned insurance company subsidiary based in the U.S. that cedes all of its insurance risk to reinsurers or 
captives under facultative and quota-share treaty reinsurance agreements.  These reinsurance arrangements diversify our business 
and minimize our exposure to losses or hazards of an unusual nature.  The ceding of insurance does not discharge us of our 
primary liability to the policyholder.  In the event that all or any of the reinsuring companies are unable to meet their obligations, 
we would be liable for such defaulted amounts.  Therefore, we are subject to credit risk with respect to the obligations of our 
reinsurers or captives.  In order to minimize our exposure to losses from reinsurer credit risk and insolvencies, we have managed 
that exposure by obtaining full collateral for which we typically require pledged assets, including cash and/or investment accounts 
or letters of credit, to fully offset the risk.  See Note 16 to our 2016 consolidated financial statements for additional financial 
information related to the insurance activity of our wholly owned insurance company subsidiary for 2016, 2015 and 2014. 

International Risk Management Operations  
Our international risk management operations are principally in Australia, Canada, New Zealand and the U.K.  Services are 
similar to those provided in the U.S. and are provided primarily on behalf of commercial and public entity clients. 

See Item 1A. “Risk Factors” for information regarding risks attendant to these foreign operations. 

Markets and Marketing  

We manage our brokerage operations through a network of more than 600 sales and service offices located throughout the U.S. 
and in 32 other countries.  We manage our third party claims adjusting operations through a network of more than 110 offices 
located throughout the U.S., Australia, Canada, New Zealand and the U.K.  Our customer base is highly diversified and includes 
commercial, industrial, public entity, religious and not-for-profit entities.  No material part of our business depends upon a single 
customer or on a few customers.  The loss of any one customer would not have a material adverse effect on our operations.  In 
2016, our largest single customer accounted for approximately 1% of our revenues from the combined brokerage and risk 
management segments and our ten largest customers represented 3% of our revenues from the combined brokerage and risk 
management segments in the aggregate.  Our revenues are geographically diversified, with both domestic and international 
operations. 

Each of our retail and wholesale brokerage operations has a small market-share position and, as a result, we believe has 
substantial organic growth potential.  In addition, each of our retail and wholesale brokerage operations has the ability to grow 
through the acquisition of small- to medium-sized independent brokerages.  See “Business Combinations” below. 

While historically we have generally grown our risk management segment organically, and we expect to continue to do so, from 
time to time we consider acquisitions for this segment. 

We require our employees serving in sales or marketing capacities, plus all of our executive officers, to enter into agreements 
with us restricting disclosure of confidential information and solicitation of our clients and prospects upon their termination of 
employment.  The confidentiality and non-solicitation provisions of such agreements terminate in the event of a hostile change in 
control, as defined in the agreements.  

Competition  

Brokerage Segment 
According to Business Insurance magazine’s July 18, 2016 edition, we were the world’s fourth largest insurance broker based on 
revenues.  The insurance brokerage and service business is highly competitive and there are many insurance brokerage and 
service organizations and individuals throughout the world who actively compete with us in every area of our business.   

Our retail and wholesale brokerage operations compete globally with Aon plc, Marsh & McLennan Companies, Inc. and Willis 
Towers Watson Public Limited Company, each of which has greater worldwide revenues than us.  In addition, various other 
competing firms, such as Jardine Lloyd Thomson Group plc, Wells Fargo Insurance Services, Inc., Brown & Brown Inc., Hub 
International Ltd., Lockton Companies, Inc. and USI Holdings Corporation, operate globally or nationally or are strong in a 
particular region or locality and may have, in that region or locality, an office with revenues as large as or larger than those of our 
corresponding local office.  We believe that the primary factors determining our competitive position with other organizations in 
our industry are the quality of the services we render and the overall costs to our clients.  In addition, for health/welfare products 
and benefit consultant services, we compete with larger firms such as Aon Hewitt, Mercer (a subsidiary of Marsh & McLennan 
Companies, Inc.), Willis Towers Watson Public Limited Company; mid-market firms such as Lockton, USI Holdings, and Wells 
Fargo and the benefits consulting divisions of the national public accounting firms, as well as a vast number of local and regional 
brokerages and agencies.   

Our wholesale brokerage and binding operations compete with large wholesalers such as CRC Insurance Services, Inc., RT 
Specialty, AmWINS Group, Inc., as well as a vast number of local and regional wholesalers.   

We also compete with certain insurance companies that write insurance directly for their customers.  Government benefits 
relating to health, disability, and retirement are also alternatives to private insurance and indirectly compete with us.  

8 

 
Risk Management Segment 
Our risk management operation currently ranks as one of the world’s largest property/casualty third party claims administrators 
based on revenues, according to Business Insurance magazine’s March 24, 2016 edition.  While many global and regional claims 
administrators operate within this space, we compete directly with Sedgwick Claims Management Services, Inc., Broadspire 
Services, Inc. (a subsidiary of Crawford & Company), ESIS (a subsidiary of Chubb Limited) and CorVel.  Several large insurance 
companies, such as Travelers and Liberty Mutual, also maintain their own claims administration units, which can be strong 
competitors.  In addition, we compete with various smaller third party claims administrators on a regional level.  We believe that 
the primary factors determining our competitive position are reputation for outstanding service and the ability to resolve 
customers’ losses in the most cost-efficient manner possible. 

Regulation  

We are required to be licensed or receive regulatory approval in nearly every state and foreign jurisdiction in which we do 
business.  In addition, most jurisdictions require individuals who engage in brokerage, claim adjusting and certain other insurance 
service activities to be personally licensed.  These licensing laws and regulations vary from jurisdiction to jurisdiction.  In most 
jurisdictions, licensing laws and regulations generally grant broad discretion to supervisory authorities to adopt and amend 
regulations and to supervise regulated activities. 

Business Combinations  

We completed and integrated 420 acquisitions from January 1, 2002 through December 31, 2016, almost exclusively within our 
brokerage segment.  The majority of these acquisitions have been smaller regional or local property/casualty retail or wholesale 
operations with a strong middle-market client focus or significant expertise in one of our niche/practice groups.  Over the last 
decade, we have also increased our acquisition activity in the retail employee benefits brokerage and wholesale brokerage areas.  
The total purchase price for individual acquisitions has typically ranged from $1.0 million to $50.0 million, although in 2014 we 
completed three large acquisitions with an aggregate purchase price consideration in excess of $1.7 billion.   

Through acquisitions, we seek to expand our talent pool, enhance our geographic presence and service capabilities, and/or 
broaden and further diversify our business mix.  We also focus on identifying: 

  A corporate culture that matches our sales-oriented culture; 
  A profitable, growing business whose ability to compete would be enhanced by gaining access to our greater 

resources; and 

  Clearly defined financial criteria. 

See Note 3 to our 2016 consolidated financial statements for a summary of our 2016 acquisitions, the amount and form of the 
consideration paid and the dates of acquisition.  

Employees 

As of December 31, 2016, we had approximately 24,800 employees.  We continuously review benefits and other matters of 
interest to our employees and consider our relations with our employees to be satisfactory.  

Available Information 

Our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports 
filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, are available free of charge on our website at 
www.ajg.com as soon as reasonably practicable after electronically filing or furnishing such material to the Securities and 
Exchange Commission.  Such reports may also be read and copied at the Securities and Exchange Commission’s Public 
Reference Room at 100 F Street NE, Washington, D.C. 20549.  Information regarding the operation of the Public Reference 
Room may be obtained by calling the Securities and Exchange Commission at (800) SEC-0330.  The Securities and Exchange 
Commission also maintains a website (www.sec.gov) that includes our reports, proxy statements and other information.  

9 

 
Disclosure pursuant to Section 13(r) of the Exchange Act  

In our Quarterly Reports on Form 10-Q for the first, second and third quarters of 2016, we disclosed certain activities required to 
be reported under Section 13(r) of the Exchange Act, and such disclosures are incorporated herein by reference.  In the fourth 
quarter of  2016, our U.K. domiciled subsidiary, Arthur J. Gallagher (UK) Limited (AJGUK), acted as insurance broker and 
advised clients in obtaining insurance coverage for activities related to Iran’s oil, gas and petroleum industries.  AJGUK assisted 
clients in obtaining insurance, reinsurance and retrocession coverage for a variety of activities in Iran, including insurance 
coverage for:  

  The supply of crude oil to and from Iran; 
  The transport and storage of oil from Iran; 
  The shipment of heavy fuel oil to and from Iran; 
  The docking and loading of oil shipments in Iran;  
  The operation of vessels providing support services to offshore oil platforms that supply oil to Iran; and 
  Other closely related activities pertaining to the supply and transportation of oil to and from Iran. 

On January 16, 2016, the U.S. lifted the nuclear-related “secondary sanctions” imposed against Iran.  In connection with this 
event, the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC) issued General License H, which authorizes 
U.S.-owned or U.S.-controlled foreign entities to engage in certain transactions involving Iran that would otherwise be prohibited 
by section 560.215 of the Iranian Transactions and Sanctions Regulations.  

The activities described above were conducted in full compliance with General License H.  AJGUK generated total gross revenue 
of approximately $1,718 (in actual dollars) and net profit of approximately $309 (in actual dollars) from these activities. 

AJGUK intends to continue acting as an insurance broker in connection with insurance coverages authorized by General 
License H. 

Item 1A. Risk Factors. 

Risks Relating to our Business Generally 

An overall economic downturn, as well as unstable economic conditions in the countries and regions in which we operate, 
could adversely affect our results of operations and financial condition.  

An overall decline in economic activity could adversely impact us in future years as a result of reductions in the overall amount of 
insurance coverage that our clients purchase due to reductions in their headcount, payroll, properties, and the market values of 
assets, among other factors.  Such reductions could also adversely impact future commission revenues when the carriers perform 
exposure audits if they lead to subsequent downward premium adjustments.  We record the income effects of subsequent 
premium adjustments when the adjustments become known and, as a result, any improvement in our results of operations and 
financial condition may lag an improvement in the economy.  In addition, some of our clients may experience liquidity problems 
or other financial difficulties in the event of a prolonged deterioration in the economy, which could have an adverse effect on our 
results of operations and financial condition.  If our clients become financially less stable, enter bankruptcy, liquidate their 
operations or consolidate, our revenues and collectability of receivables could be adversely affected.  Our growing operations in 
countries and regions undergoing economic downturns, particularly in the U.K., Australia and certain emerging markets, expose 
us to risks and uncertainties that could materially adversely affect our results of operations and financial condition.  In addition, 
some of our clients may experience liquidity problems or other financial difficulties in the event of a prolonged deterioration in 
the economy, which could have an adverse effect on our results of operations and financial condition.  For example, 
approximately 20% of our brokerage segment and approximately 3% of our risk management segment revenues came from the 
U.K. in 2016.  In a referendum held on June 23, 2016, a majority of voters in the U.K. voted in favor of the U.K. leaving the 
European Union.  This vote to leave has created significant uncertainty regarding the U.K. economic outlook, and could lead to a 
decline in economic activity, a recession, or reduced future growth prospects in the U.K., any of which could damage our clients’ 
confidence and materially and adversely affect our business. 

Economic conditions that result in financial difficulties for insurance companies or reduced insurer capacity could 
adversely affect our results of operations and financial condition. 

We have a significant amount of trade accounts receivable from some of the insurance companies with which we place insurance.  
If those insurance companies experience liquidity problems or other financial difficulties, we could encounter delays or defaults 
in payments owed to us, which could have a significant adverse impact on our consolidated financial condition and results of 
operations.  The failure of an insurer with whom we place business could result in errors and omissions claims against us by our 
clients, and the failure of errors and omissions insurance carriers could make the errors and omissions insurance we rely upon cost 
prohibitive or unavailable, which could adversely affect our results of operations and financial condition.  In addition, if carriers 
merge or if a large carrier fails or withdraws from offering certain lines of coverage, overall underwriting capacity could be 

10 

 
negatively affected, which could reduce our ability to place certain lines of coverage and, as a result, reduce our revenues and 
profitability. 

Volatility or declines in premiums or other adverse trends in the insurance industry may seriously undermine our 
profitability. 

We derive much of our revenue from commissions and fees for our brokerage services.  We do not determine the insurance 
premiums on which our commissions are generally based.  Moreover, insurance premiums are cyclical in nature and may vary 
widely based on market conditions.  Because of market cycles for insurance product pricing, which we cannot predict or control, 
our brokerage revenues and profitability can be volatile or remain depressed for significant periods of time.   

As traditional risk-bearing insurance companies continue to outsource the production of premium revenue to non-affiliated 
brokers or agents such as us, those insurance companies may seek to further minimize their expenses by reducing the commission 
rates payable to insurance agents or brokers.  The reduction of these commission rates, along with general volatility and/or 
declines in premiums, may significantly affect our profitability.  Because we do not determine the timing or extent of premium 
pricing changes, it is difficult to precisely forecast our commission revenues, including whether they will significantly decline.  
As a result, we may have to adjust our budgets for future acquisitions, capital expenditures, dividend payments, loan repayments 
and other expenditures to account for unexpected changes in revenues, and any decreases in premium rates may adversely affect 
the results of our operations. 

In addition, there have been and may continue to be various trends in the insurance industry toward alternative insurance markets 
including, among other things, greater levels of self-insurance, captives, rent-a-captives, risk retention groups and non-insurance 
capital markets-based solutions to traditional insurance.  While, historically, we have been able to participate in certain of these 
activities on behalf of our customers and obtain fee revenue for such services, there can be no assurance that we will realize 
revenues and profitability as favorable as those realized from our traditional brokerage activities.  Our ability to generate 
premium-based commission revenue may also be challenged by the growing desire of some clients to compensate brokers based 
upon flat fees rather than variable commission rates.  This could negatively impact us because fees are generally not indexed for 
inflation and do not automatically increase with premium as does commission-based compensation. 

Contingent and supplemental commissions we receive from insurance companies are less predictable than standard 
commissions, and any decrease in the amount of these kinds of commissions we receive could adversely affect our results 
of operations. 

A portion of our revenues consists of contingent and supplemental commissions we receive from insurance companies.  
Contingent commissions are paid by insurance companies based upon the profitability, volume and/or growth of the business 
placed with such companies during the prior year.  Supplemental commissions are commissions paid by insurance companies that 
are established annually in advance based on historical performance criteria.  If, due to the current economic environment or for 
any other reason, we are unable to meet insurance companies’ profitability, volume or growth thresholds, or insurance companies 
increase their estimate of loss reserves (over which we have no control), actual contingent commissions or supplemental 
commissions we receive could be less than anticipated, which could adversely affect our results of operations.  

We face significant competitive pressures in each of our businesses. 

The insurance brokerage and service business is highly competitive and many insurance brokerage and service organizations 
actively compete with us in one or more areas of our business around the world.  We compete with three firms in the global risk 
management and brokerage markets, which have revenues significantly larger than ours.  In addition, various other competing 
firms that operate nationally or that are strong in a particular country, region or locality may have, in that country, region or 
locality, an office with revenues as large as or larger than those of our corresponding local office.  Our third party claims 
administration operation also faces significant competition from stand-alone firms as well as divisions of larger firms.   

The primary factors in determining our competitive position with other organizations in our industry are the quality of the 
services rendered and the overall costs to our clients.  Losing business to competitors offering similar products at lower prices or 
having other competitive advantages would adversely affect our business. 

In addition, any increase in competition due to new legislative or industry developments could adversely affect us.  These 
developments include:  

 

Increased capital-raising by insurance underwriting companies, which could result in new capital in the industry, which 
in turn may lead to lower insurance premiums and commissions; 

Insurance companies selling insurance directly to insureds without the involvement of a broker or other intermediary; 

 
  Changes in our business compensation model as a result of regulatory developments; 
  Federal and state governments establishing programs to provide health insurance or, in certain cases, property insurance 
in catastrophe-prone areas or other alternative market types of coverage, that compete with, or completely replace, 
insurance products offered by insurance carriers; and 

11 

 
 

Increased competition from new market participants such as banks, accounting firms, consulting firms and Internet or 
other technology firms offering risk management or insurance brokerage services, or new distribution channels for 
insurance such as payroll firms. 

New competition as a result of these or other competitive or industry developments could cause the demand for our products and 
services to decrease, which could in turn adversely affect our results of operations and financial condition.   

If we are unable to apply technology effectively in driving value for our clients through technology-based solutions or gain 
internal efficiencies and effective internal controls through the application of technology and related tools, our operating 
results, client relationships, growth and compliance programs could be adversely affected. 

Our future success depends, in part, on our ability to anticipate and respond effectively to the threat of digital disruption and other 
technology change.  We must also develop and implement technology solutions and technical expertise among our employees 
that anticipate and keep pace with rapid and continuing changes in technology, industry standards, client preferences and internal 
control standards.  We may not be successful in anticipating or responding to these developments on a timely and cost-effective 
basis and our ideas may not be accepted in the marketplace.  Additionally, the effort to gain technological expertise and develop 
new technologies in our business requires us to incur significant expenses.  If we cannot offer new technologies as quickly as our 
competitors, or if our competitors develop more cost-effective technologies or product offerings, we could experience a material 
adverse effect on our operating results, client relationships, growth and compliance programs. 

In some cases, we depend on key vendors and partners to provide technology and other support for our strategic initiatives.  If 
these third parties fail to perform their obligations or cease to work with us, our ability to execute on our strategic initiatives could 
be adversely affected. 

Damage to our reputation could have a material adverse effect on our business.  

Our reputation is one of our key assets.  We advise our clients on and provide services related to a wide range of subjects and our 
ability to attract and retain clients is highly dependent upon the external perceptions of our level of service, trustworthiness, 
business practices, financial condition and other subjective qualities.  Negative perceptions or publicity regarding these or other 
matters, including our association with clients or business partners who themselves have a damaged reputation, or from actual or 
alleged conduct by us or our employees, could damage our reputation.  Any resulting erosion of trust and confidence among 
existing and potential clients, regulators, stockholders and other parties important to the success of our business could make it 
difficult for us to attract new clients and maintain existing ones, which could have a material adverse effect on our business, 
financial condition and results of operations.  

We have historically acquired large numbers of insurance brokers, benefits consulting firms and risk management firms.  
We may not be able to continue such an acquisition strategy in the future and there are risks associated with such 
acquisitions, which could adversely affect our growth and results of operations. 

Our acquisition program has been an important part of our historical growth, particularly in our brokerage segment, and we 
believe that similar acquisition activity will be important to maintaining comparable growth in the future.  Failure to successfully 
identify and complete acquisitions likely would result in us achieving slower growth.  Continuing consolidation in our industry 
and growing interest in acquiring insurance brokers on the part of private equity firms and private equity-backed consolidators 
could make it more difficult for us to identify appropriate targets and could make them more expensive.  Even if we are able to 
identify appropriate acquisition targets, we may not have sufficient capital to fund acquisitions, be able to execute transactions on 
favorable terms or integrate targets in a manner that allows us to realize the benefits we have historically experienced from 
acquisitions.  When regulatory approval of acquisitions is required, our ability to complete acquisitions may be limited by an 
ongoing regulatory review or other issues with the relevant regulator.  Our ability to finance and integrate acquisitions may also 
decrease if we complete a greater number of large acquisitions than we have historically.   

Post-acquisition risks include those relating to retention of personnel, retention of clients, entry into unfamiliar markets or lines of 
business, contingencies or liabilities, such as violations of sanctions laws or anti-corruption laws including the FCPA and U.K. 
Bribery Act, risks relating to ensuring compliance with licensing and regulatory requirements, tax and accounting issues, the risk 
that the acquisition distracts management and personnel from our existing business, and integration difficulties relating to 
accounting, information technology, human resources, or organizational culture and fit, some or all of which could have an 
adverse effect on our results of operations and growth.  The failure of acquisition targets to achieve anticipated revenue and 
earnings levels could also result in goodwill impairment charges.  

We own interests in firms where we do not exercise management control (such as Jiang Tai Re, our joint venture with Jiang Tai 
Insurance Brokers in China, or Casanueva Perez S.A.P. de C.V. (Grupo CP) in Mexico) and are therefore unable to direct or 
manage the business to realize the anticipated benefits, including mitigation of risks, that could be achieved through full 
integration. 

12 

 
Our future success depends, in part, on our ability to attract and retain experienced and qualified personnel. 

Our future success depends, in part, on our ability to attract and retain both new talent and experienced personnel, including our 
senior management, brokers and other key personnel.  In addition, we could be adversely affected if we fail to adequately plan for 
the succession of members of our senior management team.  The insurance brokerage industry has experienced intense 
competition for the services of leading brokers, and in the past we have lost key brokers and groups of brokers, along with their 
client and business relationships, to competitors.  Such departures could lead to the loss of clients and intellectual property.  The 
loss of our chief executive officer or any of our other senior managers, brokers or other key personnel (including the key 
personnel that manage our interests in our IRC Section 45 investments), or our inability to identify, recruit and retain highly 
skilled personnel, could materially and adversely affect our business, operating results and financial condition.  

Our substantial operations outside the U.S. expose us to risks different than those we face in the U.S. 

In 2016, we generated approximately 31% of our revenues outside the U.S., including in countries where the risk of political and 
economic uncertainty is relatively greater than that present in the U.S. and more stable countries.  The global nature of our 
business creates operational and economic risks.  Adverse geopolitical or economic conditions may temporarily or permanently 
disrupt our operations in these countries or create difficulties in staffing and managing foreign operations.  For example, we have 
substantial operations in India to provide certain back-office services.  To date, the dispute between India and Pakistan involving 
the Kashmir region, incidents of terrorism in India and general geopolitical uncertainties have not adversely affected our 
operations in India.  However, such factors could potentially affect our operations there in the future.  Should our access to these 
services be disrupted, our business, operating results and financial condition could be adversely affected. 

Operating outside the U.S. may also present other risks that are different from, or greater than, the risks we face doing comparable 
business in the U.S.  These include, among others, risks relating to: 

  Maintaining awareness of and complying with a wide variety of labor practices and foreign laws, including those 
relating to export and import duties, environmental policies and privacy issues, as well as laws and regulations 
applicable to U.S. business operations abroad.  These and other international regulatory risks are described below under 
“Regulatory, Legal and Accounting Risks;” 

  The potential costs, difficulties and risks associated with local regulations across the globe, including the risk of personal 
liability for directors and officers and “piercing the corporate veil” risks under the corporate law regimes of certain 
countries; 

  Difficulties in staffing and managing foreign operations; 
  Less flexible employee relationships, which may limit our ability to prohibit employees from competing with us after 

they are no longer employed with us or recovering damages in the event they do so, and may make it more difficult and 
expensive to terminate their employment; 

  Political and economic instability, including in the U.K., the Eurozone, Australia and certain emerging markets 

(including risks relating to undeveloped or evolving legal systems, unstable governments, acts of terrorism and outbreaks 
of war); 

  Coordinating our communications and logistics across geographic distances and multiple time zones, including during 

times of crisis management; 

  Adverse trade policies, and adverse changes to any of the policies of the U.S. or any of the foreign jurisdictions in which 

we operate; 

  Unfavorable audits and exposure to additional liabilities relating to various non-income taxes (such as payroll, sales, use, 
value-added, net worth, property and goods and services taxes) in foreign jurisdictions.  In addition, our future effective 
tax rates could be unfavorably affected by changes in tax rates, discriminatory or confiscatory taxation, changes in the 
valuation of our deferred tax assets or liabilities, changes in tax laws or their interpretation and the financial results of 
our international subsidiaries.  The Organization for Economic Cooperation and Development issued reports and 
recommendations as part of its Base Erosion and Profit Shifting project (BEPS), and in response many countries in 
which we do business are expected to adopt rules which may change various aspects of the existing framework under 
which our tax obligations are determined.  For example, in response to BEPS, the U.K. adopted rules in 2016 that will 
affect the deductibility of interest paid on intercompany debt, and other jurisdictions where we operate, including 
Australia and New Zealand, may do so as well in the near future; 

  Legal or political constraints on our ability to maintain or increase prices; 
  Cash balances held in foreign banks and institutions where governments have not specifically enacted formal guarantee 

programs;  

  Lost business or other financial harm due to governmental actions affecting the flow of goods, services and currency, 

including protectionist policies that discriminate in favor of local competitors; and 

  Governmental restrictions on the transfer of funds to us from our operations outside the U.S. 

13 

 
Following the recent presidential election in the U.S., the foreign and international trade policies of the U.S. could change in ways 
that exacerbate the risks described above, or introduce new risks for our international operations.  If any of these risks materialize, 
our results of operations and financial condition could be adversely affected. 

Significant changes in foreign exchange rates may adversely affect our results of operations. 

A large and growing portion of our business is located outside the U.S.  Some of our foreign subsidiaries receive revenues or 
incur obligations in currencies that differ from their functional currencies.  We must also translate the financial results of our 
foreign subsidiaries into U.S. dollars.  Although we have used foreign currency hedging strategies in the past and currently have 
some in place, such risks cannot be eliminated entirely, and significant changes in exchange rates may adversely affect our results 
of operations.  In the U.K., the vote to leave the European Union may result in substantial volatility in foreign exchange markets 
and may lead to a sustained weakness in the British pound’s exchange rate against the U.S. dollar.  Any significant weakening of 
the British pound to the U.S. dollar will have an adverse impact on our brokerage and risk management segment revenues and 
earnings as reported in U.S. dollars. 

We face a variety of risks in our third party claims administration operations that are distinct from those we face in our 
brokerage operations. 

Our third party claims administration operations face a variety of risks distinct from those faced by our brokerage operations, 
including the risks that:  

  The favorable trend among both insurers and insureds toward outsourcing various types of claims administration and 

risk management services will reverse or slow, causing our revenues or revenue growth to decline; 

  Concentration of large amounts of revenue with certain clients results in greater exposure to the potential negative 

effects of lost business due to changes in management at such clients or changes in state government policies, in the case 
of our government-entity clients, or for other reasons; 

  Contracting terms will become less favorable or that the margins on our services will decrease due to increased 

competition, regulatory constraints or other developments; 

  We will not be able to satisfy regulatory requirements related to third party administrators or that regulatory 

developments (including unanticipated regulatory developments relating to security and data privacy outside the U.S.) 
will impose additional burdens, costs or business restrictions that make our business less profitable; 

  Economic weakness or a slow-down in economic activity could lead to a reduction in the number of claims we process; 
 

If we do not control our labor and technology costs, we may be unable to remain competitive in the marketplace and 
profitably fulfill our existing contracts (other than those that provide cost-plus or other margin protection); 

  We may be unable to develop further efficiencies in our claims-handling business and may be unable to obtain or retain 

certain clients if we fail to make adequate improvements in technology or operations; and 

 

Insurance companies or certain insurance consumers may create in-house servicing capabilities that compete with our 
third party administration and other administration, servicing and risk management products. 

If any of these risks materialize, our results of operations and financial condition could be adversely affected. 

Sustained increases in the cost of employee benefits could reduce our profitability.  

The cost of current employees’ medical and other benefits, as well as pension retirement benefits and postretirement medical 
benefits under our legacy defined benefit plans, substantially affects our profitability.  In the past, we have occasionally 
experienced significant increases in these costs as a result of macro-economic factors beyond our control, including increases in 
health care costs, declines in investment returns on pension assets and changes in discount rates used to calculate pension and 
related liabilities.  A significant decrease in the value of our defined benefit pension plan assets or decreases in the interest rates 
used to discount the pension plans’ liabilities could cause an increase in pension plan costs in future years.  Although we have 
actively sought to control increases in these costs, we can make no assurance that we will succeed in limiting future cost 
increases, and continued upward pressure in these costs could reduce our profitability. 

Our inability to recover successfully should we experience a disaster, cybersecurity attack or other disruption to business 
continuity could have a material adverse effect on our operations, damage our reputation and impact client relationships.  

Our ability to conduct business may be adversely affected, even in the short-term, by a disruption in the infrastructure that 
supports our business and the communities where we are located.  For example, our third party claims administration operation is 
highly dependent on the continued and efficient functioning of RISX-FACS®, our proprietary risk management information 
system, to provide clients with insurance claim settlement and administration services.   

14 

 
Disruptions could be caused by, among other things, restricted physical site access, terrorist activities, disease pandemics, 
cybersecurity attacks, or outages to electrical, communications or other services we use, our employees or third parties with 
whom we conduct business.  We have disaster recovery procedures in place and insurance to protect against such contingencies.  
However, such procedures may not be effective and any insurance or recovery procedures may not continue to be available at 
reasonable prices and may not address all such losses or compensate us for the possible loss of clients or increase in claims and 
lawsuits directed against us because of any period during which we are unable to provide services.  We anticipate moving our 
corporate headquarters during the first quarter of 2017.  Any major disruption in the move, or our inability to successfully recover 
should we experience a disaster or other disruption to business continuity could have a material adverse effect on our operations.   
The occurrence of such events could also cause reputational harm and damage our client relationships. 

Regulatory, Legal and Accounting Risks 

Improper disclosure of confidential, personal or proprietary data, whether due to human error, misuse of information by 
employees or vendors, or as a result of cyberattacks, could result in regulatory scrutiny, legal liability or reputational 
harm, and could have an adverse effect on our business or operations.  

We maintain confidential, personal and proprietary information relating to our company, our employees and our clients.  This 
information includes personally identifiable information, protected health information and financial information.  In many 
jurisdictions, particularly in the U.S. and the European Union, we are subject to laws and regulations relating to the collection, 
use, retention, security and transfer of this information.  These laws apply to transfers of information among our affiliates, as well 
as to transactions we enter into with third party vendors. 

We have from time to time experienced cybersecurity breaches, such as computer viruses, unauthorized parties gaining access to 
our information technology systems and similar incidents, which to date have not had a material impact on our business.  In the 
future, these types of incidents could disrupt the security of our internal systems and business applications, impair our ability to 
provide services to our clients and protect the privacy of their data, compromise confidential business information, result in 
intellectual property or other confidential information being lost or stolen, including client, employee or company data, which 
could harm our competitive position or otherwise adversely affect our business.  Cyber threats are constantly evolving, which 
makes it more difficult to detect cybersecurity incidents, assess their severity or impact in a timely manner, and successfully 
defend against them.   

We maintain policies, procedures and technical safeguards designed to protect the security and privacy of confidential, personal 
and proprietary information.  Nonetheless, we cannot eliminate the risk of human error or inadequate safeguards against 
employee or vendor malfeasance.  It is possible that the steps we follow, including our security controls over personal data and 
training of employees on data security, may not prevent improper access to, disclosure of, or misuse of confidential, personal or 
proprietary information.  This could cause harm to our reputation, create legal exposure, or subject us to liability under laws that 
protect personal data, resulting in increased costs or loss of revenue.   

Significant costs are involved with maintaining system safeguards for our technology infrastructure.  If we are unable to 
effectively maintain and upgrade our system safeguards, including in connection with the integration of acquisitions, we may 
incur unexpected costs and certain of our systems may become more vulnerable to unauthorized access.  

With respect to our commercial arrangements with third party vendors, we have processes designed to require third party IT 
outsourcing, offsite storage and other vendors to agree to maintain certain standards with respect to the storage, protection and 
transfer of confidential, personal and proprietary information.  However, we remain at risk of a data breach due to the intentional 
or unintentional non-compliance by a vendor’s employee or agent, the breakdown of a vendor’s data protection processes, or a 
cyber attack on a vendor’s information systems. 

Data privacy is subject to frequently changing laws, rules and regulations in the various jurisdictions and countries in which we 
operate.  For example, in 2015, the European Court of Justice invalidated a key safe harbor relied upon by many businesses to 
transfer personal data legally from the European Union to the U.S.  There is a growing body of international data protection law, 
which, in part, includes security breach notification obligations, more stringent operational requirements and significant penalties 
for non-compliance.  In addition, legislators in the U.S. are proposing new and more robust cybersecurity legislation in light of 
the recent broad-based cyberattacks at a number of companies.  These and similar initiatives around the world could increase the 
cost of developing, implementing or securing our servers and require us to allocate more resources to improved technologies, 
adding to our IT and compliance costs.  Our failure to adhere to, or successfully implement processes in response to, changing 
legal or regulatory requirements in this area could result in legal liability or damage to our reputation in the marketplace. 

15 

 
We are subject to regulation worldwide.  If we fail to comply with regulatory requirements or if regulations change in a 
way that adversely affects our operations, we may not be able to conduct our business, or we may be less profitable. 

Many of our activities throughout the world are subject to regulatory supervision and regulations promulgated by bodies such as 
the Securities and Exchange Commission (SEC), the Department of Justice (DOJ), the Internal Revenue Service (IRS) and the 
Office of Foreign Assets Control (OFAC) in the U.S., the Financial Conduct Authority (FCA) in the U.K., the Australian 
Securities and Investments Commission in Australia and insurance regulators in nearly every jurisdiction in which we operate.  
Our activities are also subject to a variety of other laws, rules and regulations addressing licensing, data privacy, wage-and-hour 
standards, employment and labor relations, anti-competition, anti-corruption, currency, reserves and the amount of local 
investment with respect to our operations in certain countries.  This regulatory supervision could reduce our profitability or 
growth by increasing the costs of compliance, restricting the products or services we sell, the markets we enter, the methods by 
which we sell our products and services, or the prices we can charge for our services and the form of compensation we can accept 
from our clients, carriers and third parties.  As our operations grow around the world, it is increasingly difficult to monitor and 
enforce regulatory compliance across the organization.  A compliance failure by even one of our smallest branches could lead to 
litigation and/or disciplinary actions that may include compensating clients for loss, the imposition of penalties and the revocation 
of our authorization to operate.  In all such cases, we would also likely incur significant internal investigation costs and legal fees. 

The global nature of our operations increases the complexity and cost of compliance with laws and regulations, including 
increased staffing needs, the development of new policies, procedures and internal controls and providing training to employees 
in multiple locations, adding to our cost of doing business.  Many of these laws and regulations may have differing or conflicting 
legal standards across jurisdictions, increasing further the complexity and cost of compliance.  In emerging markets and other 
jurisdictions with less developed legal systems, local laws and regulations may not be established with sufficiently clear and 
reliable guidance to provide us with adequate assurance that we are aware of all necessary licenses to operate our business, that 
we are operating our business in a compliant manner, or that our rights are otherwise protected.  In addition, in light of recent 
events associated with the planned exit of the U.K. from the European Union, we will likely face new regulatory costs and 
challenges.  For example, our U.K. operations could lose their European Union financial services passport which provides them 
the license to operate across borders within the single European Union market without obtaining local regulatory approval. 

Changes in legislation or regulations and actions by regulators, including changes in administration and enforcement policies, 
could from time to time require operational changes that could result in lost revenues or higher costs or hinder our ability to 
operate our business.   

For example, the method by which insurance brokers are compensated has received substantial scrutiny in the past because of the 
potential for conflicts of interest.  The potential for conflicts of interest arises when a broker is compensated by two parties in 
connection with the same or similar transactions.  The vast majority of the compensation we receive for our work as insurance 
brokers is in the form of retail commissions and fees.  We receive additional revenue from insurance companies, separate from 
retail commissions and fees, including, among other things, contingent and supplemental commissions and payments for 
consulting and analytics services provided to insurance carriers.  Future changes in the regulatory environment may impact our 
ability to collect these additional revenue streams.  Adverse regulatory, legal or other developments regarding these revenues 
could have a material adverse effect on our business, results of operations or financial condition, expose us to negative publicity 
and reputational damage and harm our client, insurer or other relationships. 

We could be adversely affected by violations or alleged violations of laws that impose requirements for the conduct of our 
overseas operations, including the FCPA, the U.K. Bribery Act or other anti-corruption laws, sanctioned parties 
restrictions, and FATCA. 

In foreign countries where we operate, a risk exists that our employees, third party partners or agents could engage in business 
practices prohibited by applicable laws and regulations, such as the FCPA and the U.K. Bribery Act.  Such anti-corruption laws 
generally prohibit companies from making improper payments to foreign officials and require companies to keep accurate books 
and records and maintain appropriate internal controls.  Our policies mandate strict compliance with such laws and we devote 
substantial resources to programs to ensure compliance.  However, we operate in some parts of the world that have experienced 
governmental corruption, and, in certain circumstances, local customs and practice might not be consistent with the requirements 
of anti-corruption laws.  In addition, in recent years, two of the five publicly traded insurance brokerage firms were investigated 
in the U.S. and the U.K. for improper payments to foreign officials.  These firms undertook internal investigations and paid 
significant settlements.   

We remain subject to the risk that our employees, third party partners or agents will engage in business practices that are 
prohibited by our policies and violate such laws and regulations.  Violations by us or a third party acting on our behalf could 
result in significant internal investigation costs and legal fees, civil and criminal penalties, including prohibitions on the conduct 
of our business, and reputational harm. 

We may also be subject to legal liability and reputational damage if we violate U.S. trade sanctions administered by OFAC, the 
European Union and the United Nations, and trade sanction laws such as the Iran Threat Reduction and Syria Human Rights Act 
of 2012. 

16 

 
In addition, FATCA requires certain of our subsidiaries, affiliates and other entities to obtain valid FATCA documentation from 
payees prior to remitting certain payments to such payees.  In the event we do not obtain valid FATCA documents, we may be 
obliged to withhold a portion of such payments.  This obligation is shared with our customers and clients who may fail to comply, 
in whole or in part.  In such circumstances, we may incur FATCA compliance costs including withholding taxes, interest and 
penalties.  In addition, regulatory initiatives and changes in the regulations and guidance promulgated under FATCA may 
increase our costs of operations, and could adversely affect the market for our services as intermediaries, which could adversely 
affect our results of operations and financial condition. 

Our business could be negatively impacted if we are unable to adapt our services to changes resulting from the 2010 
Health Care Reform Legislation. 

The 2010 Health Care Reform Legislation, among other things, increases the level of regulatory complexity for companies that 
offer health and welfare benefits to their employees, and continues to be amended through regulations issued by various 
government agencies.  Initiatives by the incoming presidential administration to change certain aspects of this legislation may 
increase such complexity.  Many clients of our brokerage segment purchase health and welfare products for their employees and, 
therefore, are impacted by the 2010 Health Care Reform Legislation.  We have made significant investments in product and 
knowledge development to assist clients as they navigate the complex requirements of this legislation.  Depending on future 
changes to health legislation, these investments may not yield returns.  In addition, if we are unable to adapt our services to 
changes resulting from this law and any subsequent regulations, our ability to grow our business or to provide effective services, 
particularly in our employee benefits consulting business, will be negatively impacted.  In addition, if our clients reduce the role 
or extent of employer sponsored health care in response to this or any other law, our results of operations could be adversely 
impacted. 

We are subject to a number of contingencies and legal proceedings which, if determined unfavorably to us, would 
adversely affect our financial results.  

We are subject to numerous claims, tax assessments, lawsuits and proceedings that arise in the ordinary course of business.  Such 
claims, lawsuits and other proceedings could, for example, include claims for damages based on allegations that our employees or 
sub-agents improperly failed to procure coverage, report claims on behalf of clients, provide insurance companies with complete 
and accurate information relating to the risks being insured, or provide clients with appropriate consulting, advisory and claims 
handling services.  There is the risk that our employees or sub-agents may fail to appropriately apply funds that we hold for our 
clients on a fiduciary basis.  Certain of our benefits and retirement consultants provide investment advice or decision-making 
services to clients.  If these clients experience investment losses, our reputation could be damaged and our financial results could 
be negatively affected as a result of claims asserted against us and lost business.  We have established provisions against these 
potential matters that we believe are adequate in light of current information and legal advice, and we adjust such provisions from 
time to time based on current material developments.  The damages claimed in such matters are or may be substantial, including, 
in many instances, claims for punitive, treble or other extraordinary damages.  It is possible that, if the outcomes of these 
contingencies and legal proceedings were not favorable to us, it could materially adversely affect our future financial results.  In 
addition, our results of operations, financial condition or liquidity may be adversely affected if, in the future, our insurance 
coverage proves to be inadequate or unavailable or we experience an increase in liabilities for which we self-insure.  We have 
purchased errors and omissions insurance and other insurance to provide protection against losses that arise in such matters.  
Accruals for these items, net of insurance receivables, when applicable, have been provided to the extent that losses are deemed 
probable and are reasonably estimable.  These accruals and receivables are adjusted from time to time as current developments 
warrant. 

As more fully described in Note 15 to our consolidated financial statements, we are a defendant in various legal actions incidental 
to our business, including but not limited to matters related to employment practices, alleged breaches of non-compete or other 
restrictive covenants, theft of trade secrets, breaches of fiduciary duties, intellectual property infringement and related causes of 
action.  We are also periodically the subject of inquiries and investigations by regulatory and taxing authorities into various 
matters related to our business.  For example, our micro-captive advisory services are currently the subject of an investigation by 
the IRS.  In addition, we were named in a lawsuit asserting that we, our subsidiary, Gallagher Clean Energy, LLC, and Chem-
Mod LLC are liable for infringement of a patent held by Nalco Company.  An adverse outcome in connection with one or more of 
these matters could have a material adverse effect on our business, results of operations or financial condition in any given 
quarterly or annual period, or on an ongoing basis.  In addition, regardless of any eventual monetary costs, any such matter could 
expose us to negative publicity, reputational damage, harm to our client or employee relationships, or diversion of personnel and 
management resources, which could adversely affect our ability to recruit quality brokers and other significant employees to our 
business, and otherwise adversely affect our results of operations.   

17 

 
Changes in our accounting estimates and assumptions could negatively affect our financial position and operating results.  

We prepare our financial statements in accordance with U.S. generally accepted accounting principles (which we refer to as 
GAAP).  These accounting principles require us to make estimates and assumptions that affect the reported amounts of assets and 
liabilities, and the disclosure of contingent assets and liabilities at the date of our consolidated financial statements.  We are also 
required to make certain judgments that affect the reported amounts of revenues and expenses during each reporting period.  We 
periodically evaluate our estimates and assumptions, including those relating to the valuation of goodwill and other intangible 
assets, investments (including our IRC Section 45 investments), income taxes, stock-based compensation, claims handling 
obligations, retirement plans, litigation and contingencies.  We base our estimates on historical experience and various 
assumptions that we believe to be reasonable based on specific circumstances.  Actual results could differ from these estimates.  
Additionally, changes in accounting standards (such as new standards relating to revenue recognition and leases) could increase 
costs to the organization and could have an adverse impact on our future financial position and results of operations.  See Note 2 
to our 2016 consolidated financial statements for information with respect to the potential impacts the new standards relating to 
revenue recognition and leases could have on our future financial position and operating results. 

Risks Relating to our Investments, Debt and Common Stock 

Our clean energy investments are subject to various risks and uncertainties.  

We have invested in clean energy operations capable of producing refined coal that we believe qualify for tax credits under IRC 
Section 45.   

See Note 13 to our consolidated financial statements for a description of these investments.  Our ability to generate returns and 
avoid write-offs in connection with these investments is subject to various risks and uncertainties.  These include, but are not 
limited to, the risks and uncertainties set forth below. 

  Availability of the tax credits under IRC Section 45.  Our ability to claim tax credits under IRC Section 45 depends 

upon the operations in which we have invested satisfying certain ongoing conditions set forth in IRC Section 45.  These 
include, among others, the emissions reduction, “qualifying technology”, “placed-in-service” and coal sales to unrelated 
parties requirements of IRC Section 45, as well as the requirement that at least one of the operations’ owners qualifies as 
a “producer” of refined coal.  While we have received some degree of confirmation from the IRS relating to our ability 
to claim these tax credits, the IRS could ultimately determine that the operations have not satisfied, or have not 
continued to satisfy, the conditions set forth in IRC Section 45.   

  Value of the tax credits.  The value of the tax credits could be impacted by changes in the tax code as a result of the 

recent presidential and congressional elections in the U.S.  Congress could modify or repeal IRC Section 45 and remove 
the tax credits (either prospectively or through the elimination of the carryover of the credits), which would adversely 
affect the value of our investment.  Also, if Congress reduces tax rates as proposed, although we might pay less in taxes 
overall, it would reduce the tax benefit of operating costs associated with the production of refined coal.   

  Co-investor tax credit risks.  We have co-investors in several of the operations currently producing refined coal, and 
are working to negotiate arrangements with potential co-investors for the purchase of equity stakes in other operations.  
If no satisfactory arrangements can be reached with these potential co-investors, or if in the future any one of our co-
investors leaves a project, we could have difficulty finding replacements in a timely manner.  On February 10, 2017, one 
of the refined coal partnerships in which we are an investor received a notice from the IRS setting forth its view that 
certain of our co-investors are unable to claim tax credits based on the structure of their partnership interests.  The IRS 
notice does not challenge the validity of the tax credits or our ability to utilize tax credits.  Our co-investors have the 
right to appeal and defend their position in tax court.  While it is not possible to predict the ultimate outcome of any such 
appeal, an adverse ruling would likely make it more difficult for us to reach satisfactory arrangements with new co-
investors.  We could also be subject to claims against us from the co-investors affected by this IRS notice. 

  Operational risks.  Chem-Mod’s multi-pollutant reduction technologies (The Chem-ModTM Solution) require chemicals 
that may not be readily available in the marketplace at reasonable costs.  Utilities that use the technologies could be idled 
for various reasons, including operational or environmental problems at the plants or in the boilers, disruptions in the 
supply or transportation of coal, revocation of their Chem-Mod technologies environmental permits, labor strikes, force 
majeure events such as hurricanes, or terrorist attacks, any of which could halt or impede the operations.  Long-term 
operations using Chem-Mod’s multi-pollutant reduction technologies could also lead to unforeseen technical or other 
problems not evident in the short- or medium-term.  A serious injury or death of a worker connected with the production 
of refined coal using Chem-Mod’s technologies could expose the operations to material liabilities, jeopardizing our 
investment, and could lead to reputational harm.  In the event of any such operational problems, we may not be able to 
take full advantage of the tax credits.  We could also be exposed to risk due to our lack of control over the operations if 
future developments, for example a regulatory change affecting public and private companies differently, causes our 
interests and those of our co-investors to diverge. Finally, our partners responsible for operation and management could 
fail to run the operations in compliance with IRC Section 45. If any of these developments occur, our investment returns 
may be negatively impacted. 

18 

 
  Market demand for coal.  When the price of natural gas and/or oil declines relative to that of coal, some utilities may 
choose to burn natural gas or oil instead of coal.  Market demand for coal may also decline as a result of an economic 
slowdown or mild weather and a corresponding decline in the use of electricity.  Sustained low natural gas prices may 
also cause utilities to phase out or close existing coal-fired power plants.  If utilities burn less coal or eliminate coal in 
the production of electricity, the availability of the tax credits would also be reduced.    

  Environmental concerns regarding coal.  Environmental concerns about greenhouse gases, toxic wastewater 

discharges and the potential hazardous nature of coal combustion waste could lead to public pressure to reduce, or 
regulations that discourage, the burning of coal.  For example, regulations could mandate that electric power generating 
companies purchase a minimum amount of power from renewable energy sources such as wind, hydroelectric, solar and 
geothermal.   

  Demand for commercial refined coal plants.  The implementation of environmental regulations regarding certain 
pollution control and permitting requirements has been delayed from time to time due to various lawsuits.  The 
uncertainty created by litigation and reconsiderations of rule-making by the Environmental Protection Agency could 
negatively impact power generational facilities’ demand for commercial refined coal plants, should we need to move 
them as described below. 

 

Incompatible coal.  If utilities purchase coal of a quality or type incompatible with their boilers and operations, treating 
such coal through a commercial refined coal plant could magnify the negative impacts of burning such coal.  As a result, 
refined coal plants at such utilities may be removed from production until the incompatible coal has all been burned, 
which could cause us to be unable to take full advantage of the tax credits. 

  Moving a commercial refined coal plant.  Changes in circumstances, such as those described above, may cause a 
commercial refined coal plant to be moved to a different power generation facility, which could require us to invest 
additional capital.  Three plants do not currently have long-term production contracts, and may have to be moved once 
negotiations for such contracts are finalized.  In addition, if for any reason one or more of these operations are unable to 
satisfy regulatory permitting requirements and the utilities at which they are installed are unable to timely obtain long-
term permits, we may not be able to generate additional earnings from these operations. 

 

Intellectual property risks.  There is a risk that foreign laws will not protect the intellectual property associated with 
The Chem-Mod™ Solution to the same extent as U.S. laws, leaving us vulnerable to companies outside the U.S. who 
may attempt to copy such intellectual property.  In addition, other companies may make claims of intellectual property 
infringement with respect to The Chem-Mod™ Solution.  Such intellectual property claims, with or without merit, could 
require that Chem-Mod (or us and our investment and operational partners) obtain a license to use the intellectual 
property, which might not be obtainable on favorable terms, if at all.  In July 2014, we were named in a lawsuit asserting 
that we and other defendants are liable for infringement of a patent held by Nalco Company.  In response, we filed a 
motion to dismiss the complaint on behalf of all defendants, alleging no infringement of Nalco’s intellectual property.  
This motion and similar motions attacking amended complaints filed by Nalco, were granted.  On April 20, 2016 the 
court dismissed Nalco’s complaint and disallowed any further opportunity to amend or refile.  Although Nalco has 
appealed this ruling, we believe that the probability of a material loss is remote.  However, litigation is inherently 
uncertain and it is not possible to predict the ultimate disposition of this proceeding.  If Chem-Mod (or we and our 
investment and operational partners) cannot defeat or defend this or other such claims or obtain necessary licenses on 
reasonable terms, the operations may be precluded from using The Chem-Mod™ Solution. 

  Strategic alternatives risk.  While we currently expect to continue to hold at least a portion of these refined coal 

investments, if for any reason in the future we decide to sell more of our interests, the discount rate on future cash flows 
could be excessive, and could result in an impairment on our investment. 

 

IRC Section 45 phase out provisions.  IRC Section 45 contains phase out provisions based upon the market price of 
coal, such that, if the price of coal rises to specified levels, we could lose some or all of the tax credits we expect to 
receive from these investments.   

19 

 
The IRC Section 45 operations in which we have invested and the by-products from such operations may result in 
environmental and product liability claims and environmental compliance costs.  

The construction and operation of the IRC Section 45 operations are subject to Federal, state and local laws, regulations and 
potential liabilities arising under or relating to the protection or preservation of the environment, natural resources and human 
health and safety.  Such laws and regulations generally require the operations and/or the utilities at which the operations are 
located to obtain and comply with various environmental registrations, licenses, permits, inspections and other approvals.  There 
are costs associated with ensuring compliance with all applicable laws and regulations, and failure to fully comply with all 
applicable laws and regulations could lead to the imposition of penalties or other liability.  Failure of The Chem-Mod™ Solution 
utilized at coal-fired generation facilities, for example, could result in violations of air emissions permits, which could lead to the 
imposition of penalties or other liability.  Additionally, some environmental laws, without regard to fault or the legality of a 
party’s conduct, on certain entities that are considered to have contributed to, or are otherwise responsible for, the release or 
threatened release of hazardous substances into the environment.  One party may, under certain circumstances, be required to bear 
more than its share or the entire share of investigation and cleanup costs at a site if payments or participation cannot be obtained 
from other responsible parties.  By using The Chem-Mod™ Solution at locations owned and operated by others, we and our 
partners may be exposed to the risk of being held liable for environmental damage from releases of hazardous substances we may 
have had little, if any, involvement in creating.  Such risk remains even after production ceases at an operation to the extent the 
environmental damage can be traced to the types of chemicals or compounds used or operations conducted in connection with 
The Chem-Mod™ Solution.  In addition, we and our partners could face the risk of environmental and product liability claims 
related to concrete incorporating fly ash produced using The Chem-Mod™ Solution.  No assurances can be given that contractual 
arrangements and precautions taken to ensure assumption of these risks by facility owners or operators, or other end users, will 
result in that facility owner or operator, or other end user, accepting full responsibility for any environmental or product liability 
claim. Nor can we or our partners be certain that facility owners or operators, or other end users, will fully comply with all 
applicable laws and regulations, and this could result in environmental or product liability claims.  It is also not uncommon for 
private claims by third parties alleging contamination to also include claims for personal injury, property damage, nuisance, 
diminution of property value, or similar claims.  Furthermore, many environmental, health and safety laws authorize citizen suits, 
permitting third parties to make claims for violations of laws or permits.  Our insurance may not cover all environmental risk and 
costs or may not provide sufficient coverage in the event of an environmental or product liability claim, and defense of such 
claims can be costly, even when such defense prevails.  If significant uninsured losses arise from environmental or product 
liability claims, or if the costs of environmental compliance increase for any reason, our results of operations and financial 
condition could be adversely affected. 

We have historically benefited from IRC Section 29 tax credits and that law expired on December 31, 2007.  The 
disallowance of IRC Section 29 tax credits would likely cause a material loss. 

The law permitting us to claim IRC Section 29 tax credits related to our synthetic coal operations expired on December 31, 2007.  
We believe our claim for IRC Section 29 tax credits in 2007 and prior years is in accordance with IRC Section 29 and four private 
letter rulings previously obtained by IRC Section 29-related limited liability companies in which we had an interest.  We 
understand these private letter rulings are consistent with those issued to other taxpayers and have received no indication from the 
IRS that it will seek to revoke or modify them.  However, while our synthetic coal operations are not currently under audit, the 
IRS could place those operations under audit and an adverse outcome may cause a material loss or cause us to be subject to 
liability under indemnification obligations related to prior sales of partnership interests in partnerships claiming IRC Section 29 
tax credits.  For additional information about the potential negative effects of adverse tax audits and related indemnification 
contingencies, see the discussion on IRC Section 29 tax credits included in “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations.” 

We have debt outstanding that could adversely affect our financial flexibility and subjects us to restrictions and 
limitations that could significantly impact our ability to operate our business.  

As of December 31, 2016, we had total consolidated debt outstanding of approximately $2.7 billion.  The level of debt 
outstanding each period could adversely affect our financial flexibility.  We also bear risk at the time debt matures.  Our ability to 
make interest and principal payments, to refinance our debt obligations and to fund our acquisition program and planned capital 
expenditures will depend on our ability to generate cash from operations.  This, to a certain extent, is subject to general economic, 
financial, competitive, legislative, regulatory and other factors that are beyond our control, such as an environment of rising 
interest rates.  It will also reduce the ability to use that cash for other purposes, including working capital, dividends to 
stockholders, acquisitions, capital expenditures, share repurchases, and general corporate purposes.  If we cannot service our 
indebtedness, we may have to take actions such as selling assets, seeking additional equity or reducing or delaying capital 
expenditures, strategic acquisitions, and investments, any of which could impede the implementation of our business strategy or 
prevent us from entering into transactions that would otherwise benefit our business.  Additionally, we may not be able to effect 
such actions, if necessary, on commercially reasonable terms, or at all.  We may not be able to refinance any of our indebtedness 
on commercially reasonable terms, or at all. 

20 

 
The agreements governing our debt contain covenants that, among other things, restrict our ability to dispose of assets, incur 
additional debt, engage in certain asset sales, mergers, acquisitions or similar transactions, create liens on assets, engage in certain 
transactions with affiliates, change our business or make investments, and require us to comply with certain financial covenants.  
The restrictions in the agreements governing our debt may prevent us from taking actions that we believe would be in the best 
interest of our business and our stockholders and may make it difficult for us to execute our business strategy successfully or 
effectively compete with companies that are not similarly restricted.  We may also incur future debt obligations that might subject 
us to additional or more restrictive covenants that could affect our financial and operational flexibility, including our ability to 
pay dividends.  We cannot make any assurances that we will be able to refinance our debt or obtain additional financing on terms 
acceptable to us, or at all.  A failure to comply with the restrictions under the agreements governing our debt could result in a 
default under the financing obligations or could require us to obtain waivers from our lenders for failure to comply with these 
restrictions.  The occurrence of a default that remains uncured or the inability to secure a necessary consent or waiver could cause 
our obligations with respect to our debt to be accelerated and have a material adverse effect on our financial condition and results 
of operations.  

We are a holding company and, therefore, may not be able to receive dividends or other distributions in needed amounts 
from our subsidiaries.  

We are organized as a holding company, a legal entity separate and distinct from our operating subsidiaries.  As a holding 
company without significant operations of our own, we are dependent upon dividends and other payments from our operating 
subsidiaries to meet our obligations for paying principal and interest on outstanding debt obligations, for paying dividends to 
stockholders, repurchasing our common stock and for corporate expenses.  In the event our operating subsidiaries are unable to 
pay sufficient dividends and other payments to us, we may not be able to service our debt, pay our obligations, pay dividends on 
or repurchase our common stock. 

Further, we derive a significant portion of our revenue and operating profit from operating subsidiaries located outside the U.S.  
Since the majority of financing obligations as well as dividends to stockholders are paid from the U.S., it is important to be able 
to access the cash generated by our operating subsidiaries located outside the U.S in the event we are unable to meet these U.S. 
based cash requirements.  

Funds from our operating subsidiaries outside the U.S. may be repatriated to the U.S. via stockholder distributions and 
intercompany financings, where necessary.  A number of factors may arise that could limit our ability to repatriate funds or make 
repatriation cost prohibitive, including, but not limited to the imposition of currency controls and other government restrictions on 
repatriation in the jurisdictions in which our subsidiaries operate, fluctuations in foreign exchange rates, the imposition of 
withholding and other taxes on such payments and our ability to repatriate earnings in a tax-efficient manner. 

In the event we are unable to generate or repatriate cash from our operating subsidiaries for any of the reasons discussed above, 
our overall liquidity could deteriorate and our ability to finance our obligations, including to pay dividends on or repurchase our 
common stock, could be adversely affected. 

Future sales or other dilution of our equity could adversely affect the market price of our common stock.  

We grow our business organically as well as through acquisitions.  One method of acquiring companies or otherwise funding our 
corporate activities is through the issuance of additional equity securities.  The issuance of any additional shares of common or of 
preferred stock or convertible securities could be substantially dilutive to holders of our common stock.  Moreover, to the extent 
that we issue restricted stock units, performance stock units, options or warrants to purchase our shares of our common stock in 
the future and those options or warrants are exercised or as the restricted stock units or performance stock units vest, our 
stockholders may experience further dilution.  Holders of our common stock have no preemptive rights that entitle holders to 
purchase their pro rata share of any offering of shares of any class or series and, therefore, such sales or offerings could result in 
increased dilution to our stockholders.  The market price of our common stock could decline as a result of sales of shares of our 
common stock or the perception that such sales could occur.  

The price of our common stock may fluctuate significantly, and this may make it difficult for you to resell shares of 
common stock owned by you at times or at prices you find attractive.  

The trading price of our common stock may fluctuate widely as a result of a number of factors, including the risk factors 
described above, many of which are outside our control.  In addition, the stock market is subject to fluctuations in the share prices 
and trading volumes that affect the market prices of the shares of many companies.  These broad market fluctuations have 
adversely affected and may continue to adversely affect the market price of our common stock.  Among the factors that could 
affect our stock price are:  

  General economic and political conditions such as recessions, economic downturns and acts of war or terrorism; 
  Quarterly variations in our operating results; 
  Seasonality of our business cycle; 

21 

 
  Changes in the market’s expectations about our operating results; 
  Our operating results failing to meet the expectation of securities analysts or investors in a particular period; 
  Changes in financial estimates and recommendations by securities analysts concerning us or the insurance brokerage or 

financial services industries in general; 

  Operating and stock price performance of other companies that investors deem comparable to us; 
  News reports relating to trends in our markets, including any expectations regarding an upcoming “hard” or “soft” 

market; 

  Changes in laws and regulations affecting our business; 
  Material announcements by us or our competitors; 
  The impact or perceived impact of developments relating to our investments, including the possible perception by 
securities analysts or investors that such investments divert management attention from our core operations; 

  Market volatility; 
  A negative market reaction to announced acquisitions; 
  Competitive pressures in each of our segments; 
  General conditions in the insurance brokerage and insurance industries; 
  Legal proceedings or regulatory investigations; 
  Regulatory requirements, including international sanctions and the U.S. Foreign Corrupt Practices Act, the U.K. Bribery 

Act 2010 or other anti-corruption laws; 

  Quarter-to-quarter volatility in the earnings impact of IRC Section 45 tax credits from our clean energy investments, due 

to the application of accounting standards applicable to the recognition of tax credits; and 

  Sales of substantial amounts of common shares by our directors, executive officers or significant stockholders or the 

perception that such sales could occur. 

Stockholder class action lawsuits may be instituted against us following a period of volatility in our stock price.  Any such 
litigation could result in substantial cost and a diversion of management’s attention and resources. 

Item 1B. Unresolved Staff Comments. 

Not applicable. 

Item 2. Properties. 

The executive offices of our corporate segment and certain subsidiary and branch facilities of our brokerage and risk management 
segments are located at Two Pierce Place, Itasca, Illinois, where we lease approximately 306,000 square feet of space, or 
approximately 60% of the building.  The lease commitment on this property expires on February 28, 2018.  We plan to relocate 
our headquarters to the city of Rolling Meadows, Illinois (a suburb of Chicago approximately 4 miles from our current location) 
during early 2017.   

Elsewhere, we generally operate in leased premises related to the facilities of our brokerage and risk management operations.  We 
prefer to lease office space rather than own real estate related to the branch facilities of our brokerage and risk management 
segments.  Certain of our office space leases have options permitting renewals for additional periods.  In addition to minimum 
fixed rentals, a number of our leases contain annual escalation clauses generally related to increases in an inflation index.  See 
Note 15 to our 2016 consolidated financial statements for information with respect to our lease commitments as of December 31, 
2016. 

Item 3. Legal Proceedings.  

Not applicable.  

Item 4. Mine Safety Disclosures.  

Not applicable.  

22 

 
Executive Officers  

Our executive officers are as follows: 

            Name

  Age  

Position and Year First Elected     

J. Patrick Gallagher, Jr.

Walter D. Bay

Richard C. Cary

Joel D. Cavaness

James W. Durkin, Jr.

Thomas J. Gallagher

James S. Gault

Douglas K. Howell

Scott R. Hudson

Susan E. Pietrucha

William F. Ziebell  *

64

53

54

55

67

58

64

55

55

49

54

   Chairman since 2006, President since 1990, Chief Executive Officer since 1995

   Corporate Vice President, General Counsel, Secretary since 2007

Controller since 1997, Chief Accounting Officer since 2001

Corporate Vice President since 2000, President of our Wholesale Brokerage 
Operation since 1997

Corporate Vice President, President of our Employee Benefit Brokerage Operation 
1985 - 2016, Chairman beginning in 2017

Corporate Vice President since 2001, Chairman of our International Brokerage 
Operation 2010 - 2016, President of our Retail Property/Casualty Brokerage 
Operation beginning in 2017

Corporate Vice President since 1992, President of our Retail Property/Casualty 
Brokerage Operation 2002 - 2016, Chairman beginning in 2017

Corporate Vice President, Chief Financial Officer since 2003 

Corporate Vice President and President of our Risk Management Operation since 
2010

   Corporate Vice President, Chief Human Resource Officer since 2007

Corporate Vice President since 2011, regional leader in our Employee Benefits 
Brokerage Operations 2004 - 2016, President beginning in 2017

*  Mr. Ziebell was designated as an executive officer in January 2017. 

We have employed each such person principally in management capacities for more than the past five years.  All executive 
officers are appointed annually and serve at the pleasure of our board of directors.  

Part II 

Item 5. Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities.  

Our common stock is listed on the New York Stock Exchange, trading under the symbol “AJG.”  The following table sets forth 
information as to the price range of our common stock for the two-year period from January 1, 2015 through December 31, 2016 
and the dividends declared per common share for such period.  The table reflects the range of high and low sales prices per share 
as reported on the New York Stock Exchange composite listing.  

Quarterly Periods
2016

First
Second
Third
Fourth

2015

First
Second
Third
Fourth

High

Low

Dividends
Declared
per Common
Share

$                    

44.67
48.64
51.24
52.34

$                    

35.96
43.17
47.15
47.16

$                      

0.38
0.38
0.38
0.38

$                    

48.71
49.59
48.33
44.54

$                    

44.24
46.30
39.99
39.43

$                      

0.37
0.37
0.37
0.37

As of January 31, 2017, there were approximately 1,000 holders of record of our common stock. 

23 

 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
                      
                      
                        
                      
                      
                        
                      
                      
                        
                      
                      
                        
                      
                      
                        
                      
                      
                        
 
(c)  Issuer Purchases of Equity Securities 

The following table shows the purchases of our common stock made by or on behalf of Gallagher or any “affiliated purchaser” 
(as such term is defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934, as amended) of Gallagher for each 
fiscal month in the three-month period ended December 31, 2016: 

Period

October 1 through October 31, 2016

November 1 through November 30, 2016

December 1 through December 31, 2016

Total

Total 
Number of 
Shares
Purchased (1)

Average
Price Paid
per Share (2)

Total Number of  Maximum Number 
of Shares that May
Shares Purchased
Yet be Purchased
 as Part of Publicly
Under the Plans
Announced Plans
 or Programs (3)
 or Programs (3)

-

$             
-

4,684

21,565

26,249

48.44

51.23

$         

50.73

-

-

-

-

7,735,489

7,735,489

7,735,489

(1)  Amounts in this column represent shares of our common stock purchased by the trustees of rabbi trusts established under our 
Deferred Equity Participation Plan (which we refer to as the DEPP), our Deferred Cash Participation Plan (which we refer to 
as the DCPP) and our Supplemental Savings and Thrift Plan (which we refer to as the Supplemental Plan), respectively.  The 
DEPP is a non-qualified deferred compensation plan that generally provides for distributions to certain of our key executives 
when they reach age 62 (or the one-year anniversary of the date of the grant for participants over the age of 61 as of the grant 
date) or upon or after their actual retirement.  See Note 10 to the consolidated financial statements in this report for more 
information regarding the DEPP.  The DCPP is a non-qualified deferred compensation plan for certain key employees, other 
than executive officers, that generally provides for vesting and/or distributions no sooner than five years from the date of 
awards.  Under the terms of the DEPP and the DCPP, we may contribute cash to the rabbi trust and instruct the trustee to 
acquire a specified number of shares of our common stock on the open market or in privately negotiated transactions based 
on participant elections.  In the fourth quarter of 2016, we instructed the rabbi trustee for the DEPP and the DCPP to reinvest 
dividends paid into the plans in our common stock and to purchase our common stock using the cash that was funded into 
these plans related to the 2016 awards.  The Supplemental Plan is an unfunded, non-qualified deferred compensation plan 
that allows certain highly compensated employees to defer amounts, including company match amounts, on a before-tax 
basis or after-tax basis.  Under the terms of the Supplemental Plan, all cash deferrals and company match amounts may be 
deemed invested, at the employee’s election, in a number of investment options that include various mutual funds, an annuity 
product and a fund representing our common stock.  When an employee elects to deem his or her amounts under the 
Supplemental Plan invested in the fund representing our common stock, the trustee of the rabbi trust purchases the number of 
shares of our common stock equivalent to the amount deemed invested in the fund representing our common stock.  We 
established the rabbi trusts for the DEPP, the DCPP and the Supplemental Plan to assist us in discharging our deferred 
compensation obligations under these plans.  All assets of the rabbi trusts, including any shares of our common stock 
purchased by the trustees, remain, at all times, assets of the Company, subject to the claims of our creditors.  The terms of the 
DEPP, the DCPP and the Supplemental Plan do not provide for a specified limit on the number of shares of common stock 
that may be purchased by the respective trustees of the rabbi trusts.  

(2)  The average price paid per share is calculated on a settlement basis and does not include commissions. 

(3)  We have a common stock repurchase plan that the board of directors adopted on May 10, 1988 and has periodically amended 
since that date to authorize additional shares for repurchase (the last amendment was on January 24, 2008).  We did not 
repurchase any shares of our common stock under the repurchase plan during the fourth quarter of 2016.  The repurchase 
plan has no expiration date and we are under no commitment or obligation to repurchase any particular amount of our 
common stock under the plan.  At our discretion, we may suspend the repurchase plan at any time. 

24 

 
                   
                           
               
           
           
                           
               
         
           
                           
               
         
                           
 
Item 6. Selected Financial Data.  

The following selected consolidated financial data for each of the five years in the period ended December 31, 2016 have been 
derived from our consolidated financial statements.  Such data should be read in conjunction with our consolidated financial 
statements and notes thereto in Item 8 of this annual report.  

2016

Year Ended December 31,
2014

2015

2013

2012

(In millions, except per share and employee data)

Net earnings 
Net earnings attributable to noncontrolling interests
Net earnings attributable to controlling interests

$       

Consolidated Statement of Earnings Data:
Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income and other

Total revenues

Total expenses 

Earnings before income taxes

Provision (benefit) for income taxes

Per Share Data:
Diluted net earnings per share  (1)
Dividends declared per common share  (2)

Share Data:
Shares outstanding at year end
Weighted average number of common shares
  outstanding
Weighted average number of common and
  common equivalent shares outstanding

Consolidated Balance Sheet Data:
Total assets
Long-term debt less current portion
Total stockholders' equity

$    

2,439.1
1,492.8
147.0
107.2
1,408.7

5,594.8

5,237.9

$   

2,338.7
1,432.3
125.5
93.7
1,402.2

5,392.4

5,098.9

$   

2,083.0
1,258.3
104.0
84.7
1,096.5

4,626.5

4,335.0

356.9

(88.1)

445.0
30.6
414.4

2.32
1.52

178.3

177.6

178.4

$      

293.5

(95.6)

389.1
32.3
356.8

2.06
1.48

176.9

172.2

173.2

$      

291.5

(36.0)

327.5
24.1
303.4

1.97
1.44

164.6

152.9

154.3

$   

1,553.1
1,059.5
77.3
52.1
437.6

3,179.6

2,888.6

291.0

6.4

284.6
16.0
268.6

$      

2.06
1.40

133.6

128.9

130.5

$  

1,302.5
971.7
67.9
42.9
135.3

2,520.3

2,259.2

$     

261.1

50.3

210.8
15.8
195.0

1.59
1.36

125.6

121.0

122.5

$  

11,489.6
2,150.0
3,655.8

$ 

10,910.5
2,075.0
3,688.2

$ 

10,010.0
2,125.0
3,305.1

$   

6,860.5
825.0
2,114.8

$  

5,352.3
725.0
1,672.8

Return on beginning stockholders' equity  (3)

11%

11%

14%

16%

26%

Employee Data:

Number of employees -  at year end  (4)

24,790

23,857

22,375

18,055

14,924

(1) Based on the weighted average number of common and common equivalent shares outstanding during the year.
(2) Based on the total dividends declared on a share of common stock outstanding during the entire year.
(3) Represents net earnings divided by total stockholders' equity, as of the beginning of the year.
(4) Prior to September 1, 2016, most of Gallagher’s India-based workforce was provided by a third-party on a cost-pass-through
basis.  During the third quarter of 2016, Gallagher consummated a transaction whereby it now directly employees those 
associates, thereby adding approximately 2,700 employees to our global workforce counts shown above.  We revised the 
workforce number as of December 31, 2015, 2014, 2013 and 2012 to conform to the current period presentation.  

25 

 
     
    
    
     
      
        
       
       
          
        
        
         
         
          
        
     
    
    
        
      
     
    
    
     
   
     
    
    
     
   
        
       
       
        
      
        
        
        
            
        
        
       
       
        
      
          
         
         
          
        
          
         
         
          
        
          
         
         
          
        
               
               
                
               
              
        
       
       
        
      
        
       
       
        
      
        
       
       
        
      
     
    
    
        
      
     
    
    
     
   
      
     
     
      
    
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.  

Introduction 

The following discussion and analysis should be read in conjunction with our consolidated financial statements and the related 
notes included in Item 8 of this annual report.  In addition, please see "Information Regarding Non-GAAP Measures and Other" 
beginning on page 31 for a reconciliation of the non-GAAP measures for adjusted total revenues, organic commission, fee and 
supplemental commission revenues and adjusted EBITDAC to the comparable GAAP measures, as well as other important 
information regarding these measures. 

We are engaged in providing insurance brokerage and third party property/casualty claims settlement and administration services 
to entities in the U.S. and abroad.  We believe that one of our major strengths is our ability to deliver comprehensively structured 
insurance and risk management services to our clients.  Our brokers, agents and administrators act as intermediaries between 
insurers and our customers and we do not assume net underwriting risks.  We are headquartered in Itasca, Illinois, have operations 
in 33 other countries and offer client-service capabilities in more than 150 countries globally through a network of correspondent 
brokers and consultants.  In 2016, we expanded, and expect to continue to expand, our international operations through both 
acquisitions and organic growth.  We generate approximately 69% of our revenues for the combined brokerage and risk 
management segments domestically, with the remaining 31% derived internationally, primarily in Australia, Bermuda, Canada, 
the Caribbean, New Zealand and the U.K. (based on 2016 revenues).  We expect that our international revenue as a percentage of 
our total revenues in 2017 will be comparable to 2016.  We have three reportable segments: brokerage, risk management and 
corporate, which contributed approximately 63%, 13% and 24%, respectively, to 2016 revenues.  Our major sources of operating 
revenues are commissions, fees and supplemental and contingent commissions from brokerage operations and fees from risk 
management operations.  Investment income is generated from invested cash and fiduciary funds, clean energy and other 
investments, and interest income from premium financing.   

This Management’s Discussion and Analysis of Financial Condition and Results of Operations contains certain statements 
relating to future results which are forward-looking statements as that term is defined in the Private Securities Litigation Reform 
Act of 1995.  Please see “Information Concerning Forward-Looking Statements” in Part I of this annual report, for certain 
cautionary information regarding forward-looking statements and a list of factors that could cause our actual results to differ 
materially from those predicted in the forward-looking statements. 

Summary of Financial Results – Year Ended December 31,  

See the reconciliations of non-GAAP measures on pages 27 and 28. 

Year 2016

Year 2015

Change

Reported
GAAP

Adjusted
Non-GAAP

Reported
GAAP

Adjusted
Non-GAAP

Reported
GAAP

Adjusted
Non-GAAP

(In millions, except per share data)

Brokerage Segment

Revenues 
Organic revenues 
Net earnings 
Net earnings margin
Adjusted EBITDAC 
Adjusted EBITDAC margin
Diluted net earnings per share

Risk Management Segment 

Revenues 
Organic revenues 
Net earnings 
Net earnings margin
Adjusted EBITDAC 
Adjusted EBITDAC margin
Diluted net earnings per share

Corporate Segment 

$      

3,527.9

$         

357.1
10.1%

$           

1.98

$         

718.1

$           

57.2
8.0%

$           

0.32

$     
$     

3,521.3
3,286.7

$        

$          

948.7
26.9%
2.30

$        
$        

718.1
713.9

$        

$          

124.4
17.3%
0.33

$     

3,324.0

$        

268.1
8.1%

$          

1.54

$        

727.1

$          

57.2
7.9%

$          

0.33

$     
$     

3,232.0
3,173.9

$        

$          

856.8
26.5%
2.13

$        
$        

723.4
705.1

$        

$          

124.9
17.3%
0.36

Diluted net earnings per share

$           

0.02

$          

0.11

$          

0.19

$          

0.09

Total Company

Diluted net earnings per share

$           

2.32

$          

2.74

$          

2.06

$          

2.58

26 

6%

33%
+205 bpts

29%

-1%

0%
+10 bpts

-3%

-89%

13%

9%
3.6%

11%
+43 bpts
8%

-1%
1.3%

0%
+5 bpts
-8%

22%

6%

 
 
In our corporate segment, net after tax earnings from our clean energy investments was $114.4 million in 2016.  We anticipate 
our clean energy investments to generate between $117.0 million and $133.0 million in net after tax earnings in 2017.  We expect 
to use these additional earnings to continue our mergers and acquisition strategy in our core brokerage and risk management 
operations.  

The following provides information that management believes is helpful when comparing revenues, net earnings, EBITDAC and 
diluted net earnings per share for 2016 and 2015.  In addition, these tables provide reconciliations to the most comparable GAAP 
measures for adjusted revenues, adjusted EBITDAC (non-GAAP measure) and adjusted diluted net earnings per share.  
Reconciliations of EBITDAC for the brokerage and risk management segments are provided on pages 35 and 42 of this filing.   

Year Ended December 31 Reported GAAP to Adjusted Non-GAAP Reconciliation:

S egment

Revenues

2016

2015

Net Earnings

2016

2015

(Non-GAAP Measure)
EBITDAC

Diluted Net 
Earnings 
 Per S hare

2016

2015

2016

2015

(In millions, except per share data)

Brokerage, as reported

Gains on book sales 
Acquisition integration
Workforce & lease termination
Acquisition related adjustments
U.K. statutory income tax rate change
Levelized foreign currency translation

$  

3,527.9
(6.6)
-
-
-
-
-

$  

3,324.0
(6.7)
-
-
-
-
(85.3)

$     

357.1
(4.7)
32.8
15.1
14.9
(1.5)
-

$     

268.1
(5.0)
69.2
16.3
28.5
(4.2)
(1.1)

$     

885.2
(6.6)
45.7
20.7
3.7
-
-

$     

746.2
(6.7)
100.9
23.0
3.4
-
(10.0)

$   

1.98
(0.03)
0.18
0.09
0.09
(0.01)
-

$   

1.54
(0.03)
0.40
0.09
0.16
(0.02)
(0.01)

Brokerage, as adjusted  *

3,521.3

3,232.0

413.7

371.8

Risk M anagement, as reported

Workforce & lease termination
Client run-off/bankruptcy
Acquisition related adjustments
Levelized foreign currency translation

Risk M anagement, as adjusted  *

Corporate, as reported

Impact of 2015 litigation settlement 

Corporate, as adjusted  *

718.1
-
-
-
-

718.1

727.1
-
1.0
-
(4.7)

723.4

1,348.8
-

1,341.3
(31.0)

1,348.8

1,310.3

57.2
1.5
-
-
-

58.7

30.7
16.1

46.8

57.2
2.1
3.1
(0.3)
(0.6)

61.5

63.8
(17.7)

46.1

948.7

122.2
2.2
-
-
-

124.4

(157.8)
20.2

856.8

119.1
2.9
4.0
-
(1.1)

124.9

(94.0)
(16.2)

(137.6)

(110.2)

2.30

0.32
0.01
-
-
-

0.33

0.02
0.09

0.11

2.13

0.33
0.01
0.02
-
-

0.36

0.19
(0.10)

0.09

Total Company, as reported

$  

5,594.8

$  

5,392.4

$     

445.0

$     

389.1

$     

849.6

$     

771.3

$   

2.32

$   

2.06

Total Company, as adjusted  *
Total Brokerage & Risk 

M anagement, as reported

Total Brokerage & Risk 

$  

5,588.2

$  

5,265.7

$     

519.2

$     

479.4

$     

935.5

$     

871.5

$   

2.74

$   

2.58

$  

4,246.0

$  

4,051.1

$     

414.3

$     

325.3

$  

1,007.4

$     

865.3

$   

2.30

$   

1.87

M anagement, as adjusted  *

$  

4,239.4

$  

3,955.4

$     

472.4

$     

433.3

$  

1,073.1

$     

981.7

$   

2.63

$   

2.49

*  For 2016, the pretax impact of the brokerage segment adjustments totals $80.5 million, with a corresponding adjustment to 
the provision for income taxes of $23.9 million relating to these items.  The pretax impact of the risk management segment 
adjustments totals $2.2 million, with a corresponding adjustment to the provision for income taxes of $0.7 million relating 
to these items.  The pretax impact of the corporate segment adjustments totals $20.2 million, with a corresponding 
adjustment to the provision for income taxes of $4.1 million relating to these items.  For the year ended December 31, 
2015, the pretax impact of the brokerage segment adjustments totals $155.2 million, with a corresponding adjustment to 
the provision for income taxes of $51.5 million relating to these items.  The pretax impact of the risk management segment 
adjustments totals $5.6 million, with a corresponding adjustment to the provision for income taxes of $1.3 million relating 
to these items.  The pretax impact of the corporate segment adjustments totals ($16.2) million, with a corresponding 
adjustment to the provision for income taxes of $1.5 million relating to these items. 

27 

 
         
         
         
         
         
         
    
    
            
            
         
         
         
       
     
     
            
            
         
         
         
         
     
     
            
            
         
         
           
           
     
     
            
            
         
         
            
            
    
    
            
       
            
         
            
       
       
    
    
    
       
       
       
       
     
     
       
       
         
         
       
       
     
     
            
            
           
           
           
           
     
     
            
           
            
           
            
           
       
     
            
            
            
         
            
            
       
       
            
         
            
         
            
         
       
       
       
       
         
         
       
       
     
     
    
    
         
         
     
       
     
     
            
       
         
       
         
       
     
    
    
    
         
         
     
     
     
     
 
Reconciliation of Non-GAAP Measures - Pre-tax Earnings and Diluted Net Earnings per Share 

(In millions except share and per share data)

Earnings
(Loss)
Before Income
Taxes

Provision
(Benefit)
for Income
Taxes

Net
Earnings

Net Earnings 
(Loss)

Net Earnings 
(Loss)

Attributable to Attributable to
Noncontrolling
Interests

Controlling
Interests

Diluted Net
Earnings
(Loss)
per S hare

Year Ended Dec 31, 2016
Brokerage, as reported

Gains on book sales
Acquisition integration
Workforce & lease termination
Acquisition related adjustments
U.K. statutory income tax rate change

$          

551.2

$          

194.1

$          

357.1

$                 

3.6

$             

353.5

$            

1.98

(6.6)
45.7
20.7
20.7
-

(1.9)
12.9
5.6
5.8
1.5

(4.7)
32.8
15.1
14.9
(1.5)

-
-
-
-
-

(4.7)
32.8
15.1
14.9
(1.5)

(0.03)
0.18
0.09
0.09
(0.01)

Brokerage, as adjusted

$          

631.7

$          

218.0

$          

413.7

$                 

3.6

$             

410.1

$            

2.30

Risk Management, as reported

$            

92.5

$            

35.3

$            

57.2

$                
-

$               

57.2

$            

0.32

Workforce & lease termination

2.2

0.7

1.5

-

1.5

0.01

Risk M anagement, as adjusted

$            

94.7

$            

36.0

$            

58.7

$                
-

$               

58.7

$            

0.33

Corporate, as reported

$         

(286.8)

$         

(317.5)

$            

30.7

$               

27.0

$                 

3.7

$            

0.02

Impact of 2015 litigation settlement

20.2

4.1

16.1

-

16.1

0.09

Corporate, as adjusted

$         

(266.6)

$         

(313.4)

$            

46.8

$               

27.0

$               

19.8

$            

0.11

Year Ended Dec 31, 2015
Brokerage, as reported

Gains on book sales
Acquisition integration
Workforce & lease termination
Acquisition related adjustments
U.K. statutory income tax rate change
Levelized foreign currency translation

$          

413.4

$          

145.3

$          

268.1

$                 

1.7

$             

266.4

$            

1.54

(6.7)
100.9
23.0
39.8
-
(1.8)

(1.7)
31.7
6.7
11.3
4.2
(0.7)

(5.0)
69.2
16.3
28.5
(4.2)
(1.1)

-
-
-
-
-
-

(5.0)
69.2
16.3
28.5
(4.2)
(1.1)

(0.03)
0.40
0.09
0.16
(0.02)
(0.01)

Brokerage, as adjusted

$          

568.6

$          

196.8

$          

371.8

$                 

1.7

$             

370.1

$            

2.13

Risk Management, as reported

$            

92.3

$            

35.1

$            

57.2

$                
-

$               

57.2

$            

0.33

Workforce & lease termination
Client run-off/bankruptcy
Acquisition related adjustments
Levelized foreign currency translation

2.9
4.0
(0.5)
(0.8)

0.8
0.9
(0.2)
(0.2)

2.1
3.1
(0.3)
(0.6)

-
-
-
-

2.1
3.1
(0.3)
(0.6)

0.01
0.02
-
-

Risk M anagement, as adjusted

$            

97.9

$            

36.4

$            

61.5

$                
-

$               

61.5

$            

0.36

Corporate, as reported

$         

(212.2)

$         

(276.0)

$            

63.8

$               

30.6

$               

33.2

$            

0.19

Impact of 2015 litigation settlement

(16.2)

1.5

(17.7)

-

(17.7)

(0.10)

Corporate, as adjusted

$         

(228.4)

$         

(274.5)

$            

46.1

$               

30.6

$               

15.5

$            

0.09

Insurance Market Overview 

Fluctuations in premiums charged by property/casualty insurance carriers have a direct and potentially material impact on the 
insurance brokerage industry.  Commission revenues are generally based on a percentage of the premiums paid by insureds and 
normally follow premium levels.  Insurance premiums are cyclical in nature and may vary widely based on market conditions.  
Various factors, including competition for market share among insurance carriers, increased underwriting capacity and improved 
economies of scale following consolidations, can result in flat or reduced property/casualty premium rates (a “soft” market).  
A soft market tends to put downward pressure on commission revenues.  Various countervailing factors, such as greater than 
anticipated loss experience and capital shortages, can result in increasing property/casualty premium rates (a “hard” market).  
A hard market tends to favorably impact commission revenues.  Hard and soft markets may be broad-based or more narrowly 
focused across individual product lines or geographic areas.  As markets harden, certain insureds, who are the buyers of insurance 

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(our brokerage clients), have historically resisted paying increased premiums and the higher commissions these premiums 
generate.  Such resistance often causes some buyers to raise their deductibles and/or reduce the overall amount of insurance 
coverage they purchase.  As the market softens, or costs decrease, these trends have historically reversed.  During a hard market, 
buyers may switch to negotiated fee in lieu of commission arrangements to compensate us for placing their risks, or may consider 
the alternative insurance market, which includes self-insurance, captives, rent-a-captives, risk retention groups and capital market 
solutions to transfer risk.  According to industry estimates, these mechanisms now account for 50% of the total U.S. commercial 
property/casualty market.  Our brokerage units are very active in these markets as well.  While increased use by insureds of these 
alternative markets historically has reduced commission revenue to us, such trends generally have been accompanied by new 
sales and renewal increases in the areas of risk management, claims management, captive insurance and self-insurance services 
and related growth in fee revenue.  Inflation tends to increase the levels of insured values and risk exposures, resulting in higher 
overall premiums and higher commissions.  However, the impact of hard and soft market fluctuations has historically had a 
greater impact on changes in premium rates, and therefore on our revenues, than inflationary pressures. 

The Council of Insurance Agents & Brokers (which we refer to as the CIAB) 2016 quarterly surveys indicated that U.S. 
commercial property/casualty rates decreased by 3.7%, 3.9%, 3.2% and 3.3% on average across all lines, for the first, second, 
third and fourth quarters of 2016, respectively.  The fourth quarter 2016 CIAB survey indicated that rates declined for the eighth 
straight quarter.  CIAB survey respondents noted that the decrease in rates during the fourth quarter of 2016 were fairly consistent 
with the third quarter of 2016, signaling some stability in the market.  In 2017, while we see retail property/casualty rates as a 
headwind, we do see property/casualty exposure growth offsetting this partially.  We also see employment growth and complexity 
surrounding the Affordable Care Act as tailwinds for our employee benefit units.  In addition, our history of strong new business 
generation, solid retentions and enhanced value-added services for our carrier partners should all result in further organic growth 
opportunities around the world.  We believe similar conditions exist as we start the January 1, 2017 renewal season.  
Internationally, we see a similar market in U.K. retail, Canada, Australia and New Zealand, but more softening in London 
Specialty.  Overall, we believe a modestly-down rate environment can be partially mitigated through exposure unit growth in 
certain lines and by our professionals demonstrating our expertise and high quality value added capabilities by strengthening our 
clients’ insurance portfolio in these times.  Based on our experience, insurance carriers appear to be making rational pricing 
decisions.  In lines and accounts where rate increases or decreases are warranted, the underwriters are pricing accordingly.  As 
carriers reach their profitability targets in lines, rates may start to flatten.  In summary, in this environment, rates decreased at a 
moderate pace, clients can still obtain coverage, businesses continue to stay in standard-line markets and there is adequate 
capacity in the insurance market.  It is not clear whether the rate retraction will continue due to the uncertainty of the current 
economic environment.  The CIAB represents the leading domestic and international insurance brokers, who write approximately 
85% of the commercial property/casualty premiums in the U.S.   

Clean energy investments - In 2009 and 2011, we built a total of 29 commercial clean coal production plants to produce refined 
coal using Chem-Mod’s (see below) proprietary technologies.  On September 1, 2013, we purchased a 99% interest in a limited 
liability company that has ownership interests in four limited liability companies that own five clean coal production plants.  On 
March 1, 2014, we purchased an additional ownership interest in seven of the 2009 Era Plants and five of the 2011 Era Plants 
from a co-investor.  For all seven of the 2009 Era Plants, our ownership increased from 49.5% to 100.0%.  For the 2011 Era 
Plants, our ownership increased from 48.8% to 90.0% for one of the plants, from 49.0% to 100.0% for three of the plants and 
from 98.0% to 100.0% for one of the plants.  We believe these operations produce refined coal that qualifies for tax credits under 
IRC Section 45.  The law that provides for IRC Section 45 tax credits expires in December 2019 for the fourteen plants we built 
and placed in service in 2009 (2009 Era Plants) and in December 2021 for the fifteen plants we built and placed in service in 
2011, plus the five plants we purchased interests in that were placed in service in 2011 (2011 Era Plants).   

Thirty-one plants are under long-term production contracts with several utilities.  The remaining three plants are in early stages of 
seeking and negotiating long-term production contracts.   

We also own a 46.5% controlling interest in Chem-Mod, which has been marketing The Chem-Mod™ Solution proprietary 
technologies principally to refined fuel plants that sell refined fuel to coal-fired power plants owned by utility companies, 
including those plants in which we hold interests.  Based on current production estimates provided by licensees, Chem-Mod could 
generate for us approximately $4.0 million to $5.0 million of net after-tax earnings per quarter. 

Our current estimate of the 2017 annual net after tax earnings that could be generated from all of our clean energy investments in 
2017 is between $117.0 million to $133.0 million.   

All estimates set forth above regarding the future results of our clean energy investments are subject to significant risks, including 
those set forth in the risk factors regarding our IRC Section 45 investments under Item 1A, “Risk Factors.” 

29 

 
Critical Accounting Policies  

Our consolidated financial statements are prepared in accordance with U.S. generally accepted accounting principles (which we 
refer to as GAAP), which require management to make estimates and assumptions that affect the amounts reported in our 
consolidated financial statements and accompanying notes.  We believe the following significant accounting policies may involve 
a higher degree of judgment and complexity.  See Note 1 to our consolidated financial statements for other significant accounting 
policies. 

Revenue Recognition - See Revenue Recognition in Note 1 to our consolidated financial statements.  See Note 2 to our 2016 
consolidated financial statements for information with respect to the potential impacts a new accounting standard relating to 
revenue recognition could have on our future financial position and operating results. 

Income Taxes - See Income Taxes in Note 1 to our consolidated financial statements.  

Uncertain tax positions are measured based upon the facts and circumstances that exist at each reporting period and involve 
significant management judgment.  Subsequent changes in judgment based upon new information may lead to changes in 
recognition, derecognition and measurement.  Adjustments may result, for example, upon resolution of an issue with the taxing 
authorities, or expiration of a statute of limitations barring an assessment for an issue.  We recognize interest and penalties, if any, 
related to unrecognized tax benefits in our provision for income taxes.  See Note 17 to our consolidated financial statements for a 
discussion regarding the possibility that our gross unrecognized tax benefits balance may change within the next twelve months. 

Tax law requires certain items to be included in our tax returns at different times than such items are reflected in the financial 
statements.  As a result, the annual tax expense reflected in our consolidated statements of earnings is different than that reported 
in the tax returns.  Some of these differences are permanent, such as expenses that are not deductible in the returns, and some 
differences are temporary and reverse over time, such as depreciation expense and amortization expense deductible for income 
tax purposes.  Temporary differences create deferred tax assets and liabilities.  Deferred tax liabilities generally represent tax 
expense recognized in the financial statements for which a tax payment has been deferred, or expense which has been deducted in 
the tax return but has not yet been recognized in the financial statements.  Deferred tax assets generally represent items that can 
be used as a tax deduction or credit in tax returns in future years for which a benefit has already been recorded in the financial 
statements.   

We establish or adjust valuation allowances for deferred tax assets when we estimate that it is more likely than not that future 
taxable income will be insufficient to fully use a deduction or credit in a specific jurisdiction.  In assessing the need for the 
recognition of a valuation allowance for deferred tax assets, we consider whether it is more likely than not that some portion, or 
all, of the deferred tax assets will not be realized and adjust the valuation allowance accordingly.  We evaluate all significant 
available positive and negative evidence as part of our analysis.  Negative evidence includes the existence of losses in recent 
years.  Positive evidence includes the forecast of future taxable income by jurisdiction, tax-planning strategies that would result in 
the realization of deferred tax assets and the presence of taxable income in prior carryback years.  The underlying assumptions we 
use in forecasting future taxable income require significant judgment and take into account our recent performance.  The ultimate 
realization of deferred tax assets depends on the generation of future taxable income during the periods in which temporary 
differences are deductible or creditable.    

Intangible Assets/Earnout Obligations - See Intangible Assets in Note 1 to our consolidated financial statements. 

Current accounting guidance related to business combinations requires us to estimate and recognize the fair value of liabilities 
related to potential earnout obligations as of the acquisition dates for all of our acquisitions subject to earnout provisions.  The 
maximum potential earnout payables disclosed in the notes to our consolidated financial statements represent the maximum 
amount of additional consideration that could be paid pursuant to the terms of the purchase agreement for the applicable 
acquisition.  The amounts recorded as earnout payables, which are primarily based upon the estimated future operating results of 
the acquired entities over a two- to three-year period subsequent to the acquisition date, are measured at fair value as of the 
acquisition date and are included on that basis in the recorded purchase price consideration.  We will record subsequent changes 
in these estimated earnout obligations, including the accretion of discount, in our consolidated statement of earnings when 
incurred. 

The fair value of these earnout obligations is based on the present value of the expected future payments to be made to the sellers 
of the acquired entities in accordance with the provisions outlined in the respective purchase agreements.  In determining fair 
value, we estimate the acquired entity’s future performance using financial projections that are developed by management for the 
acquired entity and market participant assumptions that are derived for revenue growth and/or profitability.  We estimate future 
payments using the earnout formula and performance targets specified in each purchase agreement and these financial 
projections.  We then discount these payments to present value using a risk-adjusted rate that takes into consideration market-
based rates of return that reflect the ability of the acquired entity to achieve the targets.  Changes in financial projections, market 
participant assumptions for revenue growth and/or profitability, or the risk-adjusted discount rate, would result in a change in the 
fair value of recorded earnout obligations.  See Note 3 to our consolidated financial statements for additional discussion on our 
2016 business combinations. 

30 

 
Business Combinations and Dispositions 

See Note 3 to our consolidated financial statements for a discussion of our 2016 business combinations.  We did not have any 
material dispositions in 2016, 2015 and 2014.   

Results of Operations 

Information Regarding Non-GAAP Measures and Other 

In the discussion and analysis of our results of operations that follows, in addition to reporting financial results in accordance with 
GAAP, we provide information regarding EBITDAC, EBITDAC margin, adjusted EBITDAC, adjusted EBITDAC margin, 
diluted net earnings per share, as adjusted (adjusted EPS) for the brokerage and risk management segments, adjusted revenues, 
adjusted compensation and operating expenses, adjusted compensation expense ratio, adjusted operating expense ratio and 
organic revenue measures for each operating segment.  These measures are not in accordance with, or an alternative to, the GAAP 
information provided in this report.  We believe that these presentations provide useful information to management, analysts and 
investors regarding financial and business trends relating to our results of operations and financial condition.  Our industry peers 
may provide similar supplemental non-GAAP information with respect to one or more of these measures, although they may not 
use the same or comparable terminology and may not make identical adjustments.  The non-GAAP information we provide 
should be used in addition to, but not as a substitute for, the GAAP information provided. As disclosed in our most recent Proxy 
Statement, we do not make determinations regarding executive officer incentive compensation on the basis of “adjusted” 
measures such as those described below in “Adjusted revenues and expenses” or “Adjusted EBITDAC”.  Instead, incentive 
compensation determinations for executive officers are made on the basis of revenue and EBITAC (defined as earnings before 
interest, taxes, amortization and change in estimated earnout payables) for the combined brokerage and risk management 
segments.  Certain reclassifications have been made to the prior-year amounts reported in this report in order to conform them to 
the current year presentation. 

Adjusted Non-GAAP presentation - We believe that the adjusted Non-GAAP presentation of our 2016, 2015 and 2014 
information, presented on the following pages, provides stockholders and other interested persons with useful information 
regarding certain financial metrics that may assist such persons in analyzing our operating results as they develop a future 
earnings outlook for us.  The after-tax amounts related to the adjustments were computed using the normalized effective tax rate 
for each respective period. 

  Adjusted revenues and expenses - We define these measures as revenues, compensation expense and operating 

expense, respectively, each adjusted to exclude the following: 

o  Net gains realized from sales of books of business, which are primarily net proceeds received related to sales of 

books of business and other divestiture transactions. 

o  Acquisition integration costs, which include costs related to certain of our large acquisitions, outside the scope of 
our usual tuck-in strategy, not expected to occur on an ongoing basis in the future once we fully assimilate the 
applicable acquisition.  These costs are typically associated with redundant workforce, extra lease space, duplicate 
services and external costs incurred to assimilate the acquisition with our IT related systems. 

o  Claim portfolio transfer ramp up fees/costs and client run-off/bankruptcy costs. 
o  Workforce related charges, which primarily include severance costs related to employee terminations and other 

costs associated with redundant workforce. 

o  Lease termination related charges, which primarily include costs related to terminations of real estate leases and 

abandonment of leased space. 

o  Acquisition related adjustments, which include change in estimated acquisition earnout payables adjustments, 
impacts of acquisition valuation true-ups, impairment charges and acquisition related compensation charges. 

o  The impact of foreign currency translation, as applicable.  The amounts excluded with respect to foreign currency 
translation are calculated by applying current year foreign exchange rates to the same periods in the prior year. 

  Adjusted ratios - Adjusted compensation expense ratio and adjusted operating expense ratio, respectively, each divided 

by adjusted revenues. 

31 

 
Non-GAAP Earnings Measures 

  EBITDAC and EBITDAC Margin - EBITDAC is net earnings before interest, income taxes, depreciation, 

amortization and the change in estimated acquisition earnout payables and EBITDAC margin is EBITDAC divided by 
total revenues.  These measures for the brokerage and risk management segments provide a meaningful representation of 
our operating performance and, for the overall business, provide a meaningful way to measure its financial performance 
on an ongoing basis. 

  Adjusted EBITDAC and Adjusted EBITDAC Margin - Adjusted EBITDAC is EBITDAC adjusted to exclude gains 
realized from sales of books of business, acquisition integration costs, workforce related charges, lease termination 
related charges, claim portfolio transfer ramp up fees/costs, client run-off/bankruptcy costs, acquisition related 
adjustments, and the period-over-period impact of foreign currency translation, as applicable and Adjusted EBITDAC 
margin is Adjusted EBITDAC divided by total adjusted revenues (defined above).  These measures for the brokerage 
and risk management segments provide a meaningful representation of our operating performance, and are also 
presented to improve the comparability of our results between periods by eliminating the impact of the items that have a 
high degree of variability.   

  Adjusted EPS for the Brokerage and Risk Management segments - We define this measure as net earnings adjusted 
to exclude the after-tax impact of gains realized from sales of books of business, acquisition integration costs, claim 
portfolio transfer ramp up fees/costs, client run-off/bankruptcy costs, workforce related charges, lease termination 
related charges and acquisition related adjustments, the period-over-period impact of foreign currency translation, as 
applicable, divided by diluted weighted average shares outstanding.  This measure provides a meaningful representation 
of our operating performance (and as such should not be used as a measure of our liquidity), and is also presented to 
improve the comparability of our results between periods by eliminating the impact of the items that have a high degree 
of variability. 

Organic Revenues (a non-GAAP Measure) - For the brokerage segment, organic change in base commission and fee revenues 
excludes the first twelve months of net commission and fee revenues generated from acquisitions and the net commission and fee 
revenues related to operations disposed of in each year presented.  These commissions and fees are excluded from organic 
revenues in order to help interested persons analyze the revenue growth associated with the operations that were a part of our 
business in both the current and prior year.  In addition, change in base commission and fee revenue organic growth excludes the 
period-over-period impact of foreign currency translation.  For the risk management segment, organic change in fee revenues 
excludes the first twelve months of fee revenues generated from acquisitions and the fee revenues related to operations disposed 
of in each year presented.  In addition, change in organic growth excludes the impact of claim portfolio transfer ramp up fees, 
client run-off bankruptcy costs, and the period-over-period impact of foreign currency translation to improve the comparability of 
our results between periods by eliminating the impact of the items that have a high degree of variability or due to the limited-time 
nature of these revenue sources.  

These revenue items are excluded from organic revenues in order to determine a comparable, but non-GAAP, measurement of 
revenue growth that is associated with the revenue sources that are expected to continue in 2017 and beyond.  We have 
historically viewed organic revenue growth as an important indicator when assessing and evaluating the performance of our 
brokerage and risk management segments.  We also believe that using this non-GAAP measure allows readers of our financial 
statements to measure, analyze and compare the growth from our brokerage and risk management segments in a meaningful and 
consistent manner. 

Reconciliation of Non-GAAP Information Presented to GAAP Measures - This report includes tabular reconciliations to the 
most comparable GAAP measures for adjusted revenues, adjusted compensation expense and adjusted operating expense, 
EBITDAC, EBITDAC margin, adjusted EBITDAC, adjusted EBITDAC margin, diluted net earnings per share (as adjusted) and 
organic revenue measures. 

32 

 
Brokerage Segment 

The brokerage segment accounted for 63% of our revenue in 2016.  Our brokerage segment is primarily comprised of retail and 
wholesale brokerage operations.  Our retail brokerage operations negotiate and place property/casualty, employer-provided health 
and welfare insurance and retirement solutions, principally for middle-market commercial, industrial, public entity, religious and 
not-for-profit entities.  Many of our retail brokerage customers choose to place their insurance with insurance underwriters, while 
others choose to use alternative vehicles such as self-insurance pools, risk retention groups or captive insurance companies.  Our 
wholesale brokerage operations assist our brokers and other unaffiliated brokers and agents in the placement of specialized, 
unique and hard-to-place insurance programs.   

Our primary sources of compensation for our retail brokerage services are commissions paid by insurance companies, which are 
usually based upon a percentage of the premium paid by insureds, and brokerage and advisory fees paid directly by our clients.  
For wholesale brokerage services, we generally receive a share of the commission paid to the retail broker from the insurer.  
Commission rates are dependent on a number of factors, including the type of insurance, the particular insurance company 
underwriting the policy and whether we act as a retail or wholesale broker.  Advisory fees are dependent on the extent and value 
of services we provide.  In addition, under certain circumstances, both retail brokerage and wholesale brokerage services receive 
supplemental and contingent commissions.  A supplemental commission is a commission paid by an insurance carrier that is 
above the base commission paid, is determined by the insurance carrier and is established annually in advance of the contractual 
period based on historical performance criteria.  A contingent commission is a commission paid by an insurance carrier based on 
the overall profit and/or volume of the business placed with that insurance carrier during a particular calendar year and is 
determined after the contractual period.   

Litigation and Regulatory Matters - A portion of our brokerage business includes the development and management of “micro-
captives,” through operations we acquired in 2010 in our acquisition of the assets of Tribeca Strategic Advisors (Tribeca).  A 
“captive” is an insurance company that insures the risks of its owner, affiliates or a group of companies.  Micro-captives are 
captive insurance companies that are subject to taxation only on net investment income under IRC Section 831(b).  Our micro-
captive advisory services are under investigation by the Internal Revenue Service (IRS).  Additionally, the IRS has initiated audits 
for the 2012 tax year of over 100 of the micro-captive insurance companies organized and/or managed by us.  Among other 
matters, the IRS is investigating whether we have been acting as a tax shelter promoter in connection with these operations.  
While the IRS has not made specific allegations relating to our operations or the pre-acquisition activities of Tribeca, if the IRS 
were to successfully assert that the micro-captives organized and/or managed by us do not meet the requirements of IRC Section 
831(b), we could be subject to monetary claims by the IRS and/or our micro-captive clients, and our future earnings from our 
micro-captive operations could be materially adversely affected, any of which event could negatively impact the overall captive 
business and adversely affect our consolidated results of operations and financial condition.  We may also experience lost 
earnings due to the negative effect of an extended IRS investigation on our clients’ and potential clients’ businesses.  Annual 
renewals for micro-captive clients generally occur during the fourth quarter.  Therefore, any negative impact from this 
investigation would likely have a disproportionate impact on fourth-quarter results.  In 2016, 2015 and 2014, our micro-captive 
operations contributed less than $3.5 million of net earnings and less than $5.0 million of EBITDAC to our consolidated results in 
any one year.  Due to the fact that the IRS has not made any allegation against us or completed all of its audits of our clients, we 
are not able to reasonably estimate the amount of any potential loss in connection with this investigation. 

33 

 
Financial information relating to our brokerage segment results for 2016, 2015 and, 2014  (in millions, except per share, 
percentages and workforce data):  

Statement of Earnings

2016

2015

Change

2015

2014

Change

Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income  
Gains realized on books of business sales

$     

2,439.1
775.7
147.0
107.2
52.3
6.6

$     

2,338.7
705.8
125.5
93.7
53.6
6.7

$      

100.4
69.9
21.5
13.5
(1.3)
(0.1)

$     

2,338.7
705.8
125.5
93.7
53.6
6.7

$     

2,083.0
577.0
104.0
84.7
40.3
7.3

$      

255.7
128.8
21.5
9.0
13.3
(0.6)

Total revenues

Compensation
Operating
Depreciation
Amortization
Change in estimated acquisition

earnout payables

Total expenses

Earnings before income taxes
Provision for income taxes

Net earnings

Net earnings attributable to
noncontrolling interests

Net earnings attributable to 

controlling interests

3,527.9

2,041.8
600.9
57.2
244.7

32.1

2,976.7

551.2
194.1

357.1

3,324.0

1,939.7
638.1
54.4
237.3

41.1

2,910.6

413.4
145.3

268.1

203.9

102.1
(37.2)
2.8
7.4

(9.0)

66.1

137.8
48.8

89.0

3,324.0

1,939.7
638.1
54.4
237.3

41.1

2,910.6

413.4
145.3

268.1

2,896.3

1,703.1
530.1
44.4
186.3

17.6

2,481.5

414.8
151.0

263.8

427.7

236.6
108.0
10.0
51.0

23.5

429.1

(1.4)
(5.7)

4.3

3.6

1.7

1.9

1.7

0.9

0.8

$        

353.5

$        

266.4

$        

87.1

$        

266.4

$        

262.9

$          

3.5

Diluted net earnings per share

$          

1.98

$          

1.54

$        

0.44

$          

1.54

$          

1.70

$      

(0.16)

Other Information
Change in diluted net earnings per share
Growth in revenues 
Organic change in commissions and fees
Compensation expense ratio
Operating expense ratio
Effective income tax rate
Workforce at end of 

29%
6%
3%
58%
17%
35%

(9%)
15%
3%
58%
19%
35%

(9%)
15%
3%
58%
19%
35%

9%
36%
4%
59%
18%
36%

period (includes acquisitions)  *
Identifiable assets at December 31

18,635
9,183.4

$     

17,841
8,969.7

$     

17,841
8,969.7

$     

16,681
8,386.2

$     

*  Prior to September 1, 2016, most of our India-based workforce was provided by a third party on a cost-pass-through basis.  

During 2016, we consummated a transaction whereby we now directly employ those associates thereby adding 
approximately 2,700 employees to our global workforce counts, of which approximately 2,200 employees were included in 
the 2016 number above.  We revised the workforce number as of December 31, 2015 and 2014 to conform to the current 
period presentation.   

34 

 
          
          
          
          
          
        
          
          
          
          
          
          
          
            
          
            
            
            
            
            
          
            
            
          
              
              
          
              
              
          
       
       
        
       
       
        
       
       
        
       
       
        
          
          
        
          
          
        
            
            
            
            
            
          
          
          
            
          
          
          
            
            
          
            
            
          
       
       
          
       
       
        
          
          
        
          
          
          
          
          
          
          
          
          
          
          
          
          
          
            
              
              
            
              
              
            
        
        
        
        
 
The following provides information that management believes is helpful when comparing EBITDAC and adjusted EBITDAC for 
2016, 2015 and 2014 (in millions): 

 2016

2015

Change

 2015

2014

Change

Net earnings, as reported
Provision for income taxes
Depreciation
Amortization
Change in estimated acquisition 

earnout payables

EBITDAC 

Gains from books of business sales
Acquisition integration 
Acquisition related adjustments
Workforce and lease termination 

 related charges

Levelized foreign currency translation

$        

357.1
194.1
57.2
244.7

$        

268.1
145.3
54.4
237.3

33.2%

$        

268.1
145.3
54.4
237.3

$        

263.8
151.0
44.4
186.3

18.6%

32.1

885.2

(6.6)
45.7
3.7

20.7
-

41.1

746.2

(6.7)
100.9
3.4

23.0
(10.0)

41.1

746.2

(6.7)
100.9
3.4

23.0
-

17.6

663.1

(7.3)
67.1
1.1

7.8
(22.3)

1.6%

12.5%

EBITDAC, as adjusted

$        

948.7

$        

856.8

10.7%

$        

866.8

$        

709.5

22.2%

Net earnings margin, as reported

EBITDAC margin, as adjusted

10.1%

26.9%

8.1% +205 bpts

26.5% +43 bpts

8.1%

26.1%

9.1% -104 bpts

25.4% +75 bpts

Reported revenues

$     

3,527.9

$     

3,324.0

$     

3,324.0

$     

2,896.3

Adjusted revenues - see page 27

$     

3,521.3

$     

3,232.0

$     

3,317.3

$     

2,795.0

Acquisition integration costs include costs related to our July 2, 2014 acquisition of Noraxis Capital Corporation (which we refer 
to as Noraxis), our June 16, 2014 acquisition of Crombie/OAMPS (which we refer to as Crombie/OAMPS), our April 1, 2014 
acquisition of Oval Group of Companies (which we refer to as Oval), our November 14, 2013 acquisition of Giles Group of 
Companies (which we refer to as Giles) and our August 1, 2015 acquisition of William Gallagher Associates Insurance Brokers 
(which we refer to WGA) that are not expected to occur on an ongoing basis in the future once we fully assimilate these 
acquisitions.  These costs relate to on-boarding of employees, communication system conversion costs, related performance 
compensation, redundant workforce, extra lease space, duplicate services and external costs incurred to assimilate the acquired 
businesses with our IT related systems.  The WGA integration costs in 2016 totaled $5.0 million and were primarily related to 
retention and incentive compensation.  The Noraxis integration costs in 2016 totaled $1.9 million and were primarily related to 
the consolidation of offices, technology costs and incentive compensation.  The Crombie/OAMPS integration costs in 2016 
totaled $3.2 million, and were primarily related to technology costs and incentive compensation.  The Giles and Oval integration 
costs in 2016 totaled $35.6 million and were primarily related to the consolidation of offices in the U.K., technology costs, 
branding and incentive compensation.  The Noraxis integration costs in 2015 totaled $7.4 million and were primarily related to 
the consolidation of offices, technology costs and incentive compensation.  The Crombie/OAMPS integration costs in 2015 
totaled $23.4 million, and were primarily related to technology costs and incentive compensation.  The Giles and Oval integration 
costs in 2015 totaled $69.0 million and were primarily related to the consolidation of offices in the U.K., technology costs, 
branding and incentive compensation.  Integration costs related to these acquisitions for the full year in 2017 are estimated to be 
less than a third of what they were in 2016. 

Commissions and fees - The aggregate increase in commissions and fees for 2016 was principally due to revenues associated 
with acquisitions that were made during 2016 ($173.2 million).  Commissions and fees in 2016 included new business production 
of $359.7 million, which was offset by lost business and renewal rate decreases of $362.6 million.  The aggregate increase in 
commissions and fees for 2015 was principally due to revenues associated with acquisitions that were made during 2015 
($390.6 million).  Commissions and fees in 2015 included new business production of $345.2 million, which was offset by lost 
business and renewal rate decreases of $287.3 million.  Commission revenues increased 4% and fee revenues increased 10% in 
2016 compared to 2015, respectively.  Commission revenues increased 12% and fee revenues increased 22% in 2015 compared to 
2014, respectively.  The organic change in base commission and fee revenues was 3% in 2016, 3% in 2015 and 4% in 2014.   

35 

 
          
          
          
          
            
            
            
            
          
          
          
          
            
            
            
            
          
          
          
          
             
             
             
             
            
          
          
            
              
              
              
              
            
            
            
              
                
           
                
           
 
Items excluded from organic revenue computations yet impacting revenue comparisons for 2016, 2015 and 2014 include the 
following (in millions):   

Base Commissions and Fees
Commission and fees, as reported
Less commission and fee revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

Organic base commission and fees

Supplemental Commissions
Supplemental commissions, as reported
Less supplemental commissions from acquisitions
Less disposed of operations
Levelized foreign currency translation

2016 Organic Revenue
2016
2015

$     

3,214.8
(173.2)
-
-

$     

3,044.5
-
(3.3)
(78.7)

$     

3,041.6

$     

2,962.5

$        

147.0
(1.5)
-
-

$        

125.5
-
(0.3)
(6.3)

Change

5.6%

2.7%

17.1%

2015 Organic Revenue
2015
2014

$     

3,044.5
(390.6)
-
-

$     

2,660.0
-
(9.1)
(82.1)

$     

2,653.9

$     

2,568.8

$        

125.5
(9.1)
-
-

$        

104.0
-
-
(3.5)

Change

14.5%

3.3%

20.7%

Organic supplemental commissions

$        

145.5

$        

118.9

22.4%

$        

116.4

$        

100.5

15.8%

Contingent Commissions
Contingent commissions, as reported
Less contingent commissions from acquisitions
Less disposed of operations
Levelized foreign currency translation

$        

107.2
(7.6)
-
-

$          

93.7
-
(0.2)
(1.0)

14.4%

$          

93.7
(11.6)
-
-

$          

84.7
-
-
(1.4)

10.6%

Organic contingent commissions

$          

99.6

$          

92.5

7.7%

$          

82.1

$          

83.3

-1.4%

Total reported commissions, fees,
 supplemental commissions and

contingent commissions

$     

3,469.0

$     

3,263.7

6.3%

$     

3,263.7

$     

2,848.7

14.6%

Less commission and fee revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

(182.3)
-
-

-
(3.8)
(86.0)

(411.3)
-
-

-
(9.1)
(87.0)

Total organic commissions, fees

supplemental commissions and 

contingent commissions

$     

3,286.7

$     

3,173.9

3.6%

$     

2,852.4

$     

2,752.6

3.6%

36 

 
         
                
         
                
                
             
                
             
                
           
                
           
             
                
             
                
                
             
                
                
                
             
                
             
             
                
           
                
                
             
                
                
                
             
                
             
         
                
         
                
                
             
                
             
                
           
                
           
 
Base Commissions and Fees
Commission and fees, as reported
Less commission and fee revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

Organic base commission and fees

Supplemental Commissions
Supplemental commissions, as reported
Less supplemental commissions from acquisitions
Levelized foreign currency translation

2015 Organic Revenue
2015
2014

$     

3,044.5
(390.6)
-
-

$     

2,660.0
-
(9.1)
(82.1)

$     

2,653.9

$     

2,568.8

$        

125.5
(9.1)
-

$        

104.0
-
(3.5)

Change

14.5%

3.3%

20.7%

2014 Organic Revenue
2014
2013

$     

2,660.0
(595.2)
-
-

$     

1,985.6
-
(8.5)
9.7

$     

2,064.8

$     

1,986.8

$        

104.0
(25.2)
-

$          

77.3
-
1.0

Change

34.0%

3.9%

34.5%

Organic supplemental commissions

$        

116.4

$        

100.5

15.8%

$          

78.8

$          

78.3

0.6%

Contingent Commissions
Contingent commissions, as reported
Less contingent commissions from acquisitions
Levelized foreign currency translation

$          

93.7
(11.6)
-

$          

84.7
-
(1.4)

10.6%

$          

84.7
(19.9)
-

$          

52.1
-
(0.2)

62.6%

Organic contingent commissions

$          

82.1

$          

83.3

-1.4%

$          

64.8

$          

51.9

24.9%

Total reported commissions, fees,
 supplemental commissions and

contingent commissions

$     

3,263.7

$     

2,848.7

14.6%

$     

2,848.7

$     

2,115.0

34.7%

Less commission and fee revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

(411.3)
-
-

-
(9.1)
(87.0)

(640.3)
-
-

-
(8.5)
10.5

Total organic commissions, fees

supplemental commissions and 

contingent commissions

Acquisition Activity

Number of acquisitions closed  *
Estimated annualized revenues acquired (in millions)

$     

2,852.4

$     

2,752.6

3.6%

$     

2,208.4

$     

2,117.0

4.3%

2016

2015

2014

37
137.9

$          

42
223.2

$          

60
761.2

$          

*  For 2016, we issued 1,998,000 shares in connection with tax-free exchange acquisitions and repurchased 2,265,000 shares 

to fully offset the impact of the issued shares.   

  Through January 26, 2017, we closed an additional 5 acquisitions with estimated annualized revenues of approximately 

$32.2 million.  No shares were issued related to these acquisitions. 

Supplemental and contingent commissions - Reported supplemental and contingent commission revenues recognized in  2016, 
2015 and 2014 by quarter are as follows (in millions): 

Q1

Q2

Q3

Q4

Full Year

2016
Reported supplemental commissions
Reported contingent commissions

Reported supplemental and 
contingent commissions

$            

32.9
55.2

$            

38.6
25.1

$            

35.3
16.4

$            

40.2
10.5

$          

147.0
107.2

$            

88.1

$            

63.7

$            

51.7

$            

50.7

$          

254.2

37 

 
         
                
         
                
                
             
                
             
                
           
                
              
             
                
           
                
                
             
                
              
           
                
           
                
                
             
                
             
         
                
         
                
                
             
                
             
                
           
                
            
 
                 
                 
                 
 
              
              
              
              
            
 
2015
Reported supplemental commissions
Reported contingent commissions

Reported supplemental and 
contingent commissions

2014
Reported supplemental commissions
Reported contingent commissions

Reported supplemental and 
contingent commissions

Q1

Q2

Q3

Q4

Full Year

$            

26.9
44.5

$            

34.8
22.8

$            

29.2
14.5

$            

34.6
11.9

$          

125.5
93.7

$            

71.4

$            

57.6

$            

43.7

$            

46.5

$          

219.2

$            

25.4
32.2

$            

27.9
21.8

$            

24.2
14.4

$            

26.5
16.3

$          

104.0
84.7

$            

57.6

$            

49.7

$            

38.6

$            

42.8

$          

188.7

Investment income and gains realized on books of business sales - This primarily represents interest income earned on cash, 
cash equivalents and restricted funds, interest income from premium financing and one-time gains related to sales of books of 
business, which were $6.6 million, $6.7 million and $7.3 million in 2016, 2015 and 2014, respectively.  Investment income in 
2016 decreased compared to 2015 primarily due to decreases in interest income from our premium financing business and in 
interest income earned on client held funds, both of which were related to a decline in interest rates in Australia and New 
Zealand.  Investment income in 2015 increased compared to 2014 primarily due to the interest income from premium financing 
generated by our Australia and New Zealand operations which were acquired on June 16, 2014.   

Compensation expense - The following provides non-GAAP information that management believes is helpful when comparing 
2016 and 2015 compensation expense and 2015 and 2014 compensation expense (in millions): 

Compensation expense, as reported

Acquisition integration 
Workforce related charges
Acquisition related adjustments
Levelized foreign currency translation

Compensation expense, as adjusted

Reported compensation expense ratios 

Adjusted compensation expense ratios 

 2016

2015

2015

 2014

$       

2,041.8

$       

1,939.7

$       

1,939.7

$       

1,703.1

(16.9)
(17.5)
(3.7)
-

(38.3)
(20.0)
(3.4)
(52.9)

(38.3)
(20.0)
(3.4)
-

(45.3)
(7.2)
(1.1)
(53.6)

$       

2,003.7

$       

1,825.1

$       

1,878.0

$       

1,595.9

57.9%

56.9%

58.4%

56.5%

58.4%

56.6%

58.8%

57.1%

Reported revenues

$       

3,527.9

$       

3,324.0

$       

3,324.0

$       

2,896.3

Adjusted revenues - see page 27

$       

3,521.3

$       

3,232.0

$       

3,317.3

$       

2,795.0

The increase in compensation expense in 2016 compared to 2015 was primarily due to an increase in the average number of 
employees, salary increases, one-time compensation payments and increases in incentive compensation linked to our overall 
operating results ($81.1 million in the aggregate), increases in employee benefits expense ($15.7 million), stock compensation 
expense ($4.7 million), deferred compensation ($3.5 million) and temporary staffing ($0.5 million), offset by decreases in 
severance related costs ($2.5 million) and earnout related compensation expense ($0.9 million).  The increase in employee 
headcount in 2016 compared to 2015 primarily relates to the addition of employees associated with the acquisitions that we 
completed in 2016 and new production hires. 

The increase in compensation expense in 2015 compared to 2014 was primarily due to an increase in the average number of 
employees, salary increases, one-time compensation payments and increases in incentive compensation linked to our overall 
operating results ($195.6 million in the aggregate), increases in employee benefits expense ($27.2 million), severance related 
costs ($12.8 million), stock compensation expense ($4.4 million), and temporary staffing ($0.6 million), offset by a decrease in 
deferred compensation ($4.0 million).  The increase in employee headcount in 2015 compared to 2014 primarily relates to the 
addition of employees associated with the acquisitions that we completed in 2015 and new production hires.   

38 

 
              
              
              
              
              
              
              
              
              
              
 
             
             
             
             
             
             
             
               
               
               
               
               
                  
             
                  
             
 
Operating expense - The following provides non-GAAP information that management believes is helpful when comparing 2016 
and 2015 operating expense and 2015 and 2014 operating expense (in millions): 

Operating expense, as reported

$          

600.9

$          

638.1

$          

638.1

$          

530.1

2016

 2015

 2015

2014

Acquisition integration 
Workforce and lease termination related charges
Levelized foreign currency translation

Operating expense, as adjusted

Reported operating expense ratios

Adjusted  operating expense ratios

Reported  revenues 

(28.8)
(3.2)
-

(62.6)
(3.0)
(22.4)

(62.6)
(3.0)
-

(21.8)
(0.6)
(18.1)

$          

568.9

$          

550.1

$          

572.5

$          

489.6

17.0%

16.2%

19.2%

17.0%

19.2%

17.3%

18.3%

17.5%

$       

3,527.9

$       

3,324.0

$       

3,324.0

$       

2,896.3

Adjusted revenues - see page 27

$       

3,521.3

$       

3,232.0

$       

3,317.3

$       

2,795.0

The decrease in operating expense in 2016 compared to 2015 was due primarily to favorable foreign currency translation 
($3.2 million), decreases in business insurance ($15.3 million), technology expenses ($11.4 million), professional and banking 
fees ($5.6 million), licenses and fees ($3.7 million), other expense ($3.4 million), bad debt expense ($2.4 million), employee 
expense ($1.0 million), premium financing interest expense ($0.7 million), real estate expenses ($0.3 million), slightly offset by 
increases in meeting and client entertainment expenses ($4.2 million), outside consulting fees ($2.9 million), office supplies 
($1.3 million) and lease termination charges ($0.2 million).  Also contributing to the increase in operating expense in 2016 were 
increased expenses associated with the acquisitions completed in 2016. 

The increase in operating expense in 2015 compared to 2014 was due primarily to increases in technology expenses 
($30.5 million), outside consulting fees ($16.3 million), business insurance ($12.9 million), real estate expenses ($11.4 million), 
meeting and client entertainment expenses ($10.0 million), professional and banking fees ($7.7 million), bad debt expense 
($6.4 million), licenses and fees ($4.8 million), employee expense ($2.4 million), lease termination charges ($2.4 million), other 
expense ($2.3 million), outside services expense ($0.6 million), premium financing interest expense ($0.4 million), interest 
expense ($0.1 million) and unfavorable foreign currency translation ($1.3 million), slightly offset by a decrease in office supplies 
($1.4 million).  Also contributing to the increase in operating expense in 2015 were increased expenses associated with the 
acquisitions completed in 2015.   

Depreciation - The increases in depreciation expense in 2016 compared to 2015 and in 2015 compared to 2014 were due 
primarily to the purchases of furniture, equipment and leasehold improvements related to office expansions and moves, and 
expenditures related to upgrading computer systems.  Also contributing to the increases in depreciation expense in 2016, 2015 
and 2014 were the depreciation expenses associated with acquisitions completed during these years. 

Amortization - The increases in amortization in 2016 compared to 2015 and in 2015 compared to 2014 were due primarily to 
amortization expense of intangible assets associated with acquisitions completed during these years.  Expiration lists, 
non-compete agreements and trade names are amortized using the straight-line method over their estimated useful lives (three to 
fifteen years for expiration lists, three to five years for non-compete agreements and five to ten years for trade names).  Based on 
the results of impairment reviews in 2016, 2015 and 2014, we wrote off $1.8 million, $11.5 million and $1.8 million of 
amortizable intangible assets related to the brokerage segment acquisitions.   

Change in estimated acquisition earnout payables - The change in the expense from the change in estimated acquisition 
earnout payables in 2016 compared to 2015 and 2015 compared to 2014 was due primarily to adjustments made to the estimated 
fair value of earnout obligations related to revised projections of future performance.  During 2016, 2015 and 2014, we 
recognized $16.9 million, $16.2 million and $14.5 million, respectively, of expense related to the accretion of the discount 
recorded for earnout obligations in connection with our 2016, 2015 and 2014 acquisitions.  During 2016, 2015 and 2014, we 
recognized $15.2 million, $24.9 million and $3.1 million of expense, respectively, related to net adjustments in the estimated fair 
market values of earnout obligations in connection with revised projections of future performance for 101, 103 and 67 
acquisitions, respectively.  

39 

 
             
             
             
             
               
               
               
               
                  
             
                  
             
 
The amounts initially recorded as earnout payables for our 2012 to 2016 acquisitions were measured at fair value as of the 
acquisition date and are primarily based upon the estimated future operating results of the acquired entities over a two- to 
three-year period subsequent to the acquisition date.  The fair value of these earnout obligations is based on the present value of 
the expected future payments to be made to the sellers of the acquired entities in accordance with the provisions outlined in the 
respective purchase agreements.  In determining fair value, we estimate the acquired entity’s future performance using financial 
projections developed by management for the acquired entity and market participant assumptions that were derived for revenue 
growth and/or profitability.  We estimate future earnout payments using the earnout formula and performance targets specified in 
each purchase agreement and these financial projections.  Subsequent changes in the underlying financial projections or 
assumptions will cause the estimated earnout obligations to change and such adjustments are recorded in our consolidated 
statement of earnings when incurred.  Increases in the earnout payable obligations will result in the recognition of expense and 
decreases in the earnout payable obligations will result in the recognition of income. 

Provision for income taxes - We allocate the provision for income taxes to the brokerage segment using local statutory rates.  
The brokerage segment’s effective tax rate in 2016, 2015 and 2014 was 35.2% (35.4% on a controlling basis), 35.1% and 36.4%, 
respectively.  We anticipate reporting an effective tax rate on adjusted results of approximately 34.0% to 36.0% in our brokerage 
segment for the foreseeable future.  In third quarter 2016, new tax legislation was enacted in the U.K., which will decrease the 
U.K. corporation tax rate from the current 18% to 17% effective April 1, 2020.  Accordingly, we adjusted our deferred tax asset 
and liability balances in 2016 to reflect these rate changes, which decreased the provision for income taxes in the brokerage 
segment by $1.5 million, or $0.01 per share.  In fourth quarter 2015, new tax legislation was enacted in the U.K., which will 
decrease the U.K. corporation tax rate from the current 20% to 19% effective April 1, 2017 and from 19% to 18% effective 
April 1, 2020.  Accordingly, we adjusted our deferred tax asset and liability balances in 2015 to reflect these rate changes, which 
decreased the provision for income taxes in the brokerage segment by $4.2 million, or $0.02 per share. 

Net earnings (loss) attributable to noncontrolling interests - The amounts reported in this line for 2016, 2015 and 2014 include 
non-controlling interest earnings of $3.6 million, $1.7 million and $0.9 million, respectively, primarily related to our investment 
in Capsicum Reinsurance Brokers LLP (which we refer to as Capsicum).  We are partners in this venture with Grahame Chilton, 
the CEO of our International Brokerage Division.  We are the controlling partner, participating in 33% of Capsicum’s net 
operating results and Mr. Chilton owns approximately 50% of Capsicum. 

40 

 
Risk Management Segment 

The risk management segment accounted for 13% of our revenue in 2016.  The risk management segment provides contract claim 
settlement and administration services for enterprises that choose to self-insure some or all of their property/casualty coverages 
and for insurance companies that choose to outsource some or all of their property/casualty claims departments.  In addition, this 
segment generates revenues from integrated disability management programs, information services, risk control consulting (loss 
control) services and appraisal services, either individually or in combination with arising claims.  Revenues for risk management 
services are substantially in the form of fees that are generally negotiated in advance on a per-claim or per-service basis, 
depending upon the type and estimated volume of the services to be performed.   

Financial information relating to our risk management segment results for 2016, 2015 and 2014 (in millions, except per share, 
percentages and workforce data): 

Statement of Earnings

2016

2015

Change

2015

2014

Change

Fees
Investment income 

Total revenues

Compensation
Operating
Depreciation
Amortization
Change in estimated acquisition

earnout payables

Total expenses

Earnings before income taxes
Provision for income taxes

Net earnings 

Net earnings attributable to 
noncontrolling interests
Net earnings attributable to 

controlling interests

$        

717.1
1.0

$        

726.5
0.6

$           

(9.4)
0.4

$        

726.5
0.6

$        

681.3
1.0

$          

45.2
(0.4)

718.1

424.5
171.4
27.2
2.5

-

625.6

92.5
35.3

57.2

-

727.1

427.2
180.8
24.3
3.0

(0.5)

634.8

92.3
35.1

57.2

-

(9.0)

(2.7)
(9.4)
2.9
(0.5)

0.5

(9.2)

0.2
0.2

(0.0)

-

727.1

427.2
180.8
24.3
3.0

(0.5)

634.8

92.3
35.1

57.2

-

682.3

414.2
176.4
21.2
3.2

(0.1)

614.9

67.4
25.3

42.1

-

44.8

13.0
4.4
3.1
(0.2)

(0.4)

19.9

24.9
9.8

15.1

-

$          

57.2

$          

57.2

$           

(0.0)

$          

57.2

$          

42.1

$          

15.1

Diluted earnings per share

$          

0.32

$          

0.33

$         

(0.01)

$          

0.33

$          

0.28

$          

0.05

Other information
Change in diluted earnings per share
Growth in revenues 
Organic change in fees
Compensation expense ratio
Operating expense ratio
Effective income tax rate
Workforce at end of 

period (includes acquisitions)  *
Identifiable assets at December 31

(3%)
(1%)
1%
59%
24%
38%

18%
7%
11%
59%
25%
38%

18%
7%
11%
59%
25%
38%

(24%)
8%
10%
61%
26%
38%

5,449
666.4

$        

5,439
660.1

$        

5,439
660.1

$        

5,156
574.9

$        

*  Prior to September 1, 2016, most of our India-based workforce was provided by a third party on a cost-pass-through basis.  

During 2016, we consummated a transaction whereby we now directly employ those associates thereby adding 
approximately 2,700 employees to our global workforce counts, of which approximately 300 employees were included in 
the 2016 number above.  We revised the workforce number as of December 31, 2015 and 2014 to conform to the current 
period presentation.   

41 

 
              
              
              
              
              
             
          
          
             
          
          
            
          
          
             
          
          
            
          
          
             
          
          
              
            
            
              
            
            
              
              
              
             
              
              
             
                
             
              
             
             
             
          
          
             
          
          
            
            
            
              
            
            
            
            
            
              
            
            
              
            
            
             
            
            
            
                
                
                
                
                
                
          
          
          
          
 
On November 18, 2014, we announced that a contract for the administration of workers’ compensation claims with the New 
South Wales Workers Compensation Scheme in Australia would be moved to run-off status on December 31, 2014.  Our net 
earnings from this contract were approximately $3.5 million in 2014.  We took a $12.9 million charge in the fourth quarter of 
2014 primarily relating to a non-cash impairment of capitalized software and personnel costs dedicated to servicing the New 
South Wales run-off contract, and in 2015 during we broke even on this contract in the run-off period. 

The following provides non-GAAP information that management believes is helpful when comparing 2016 and 2015 EBITDAC 
and adjusted EBITAC and 2015 and 2014 EBITDAC and adjusted EBITDAC (in millions): 

 2016

2015

Change

 2015

2014

Change

Net earnings, as reported
Provision for income taxes
Depreciation
Amortization
Change in estimated acquisition 

earnout payables

Total EBITDAC 

Workforce and lease termination 

 related charges

Claim portfolio transfer and ramp up 
Client run-off/bankruptcy
Levelized foreign currency translation

$          

57.2
35.3
27.2
2.5

$          

57.2
35.1
24.3
3.0

-

122.2

2.2
-
-
-

(0.5)

119.1

2.9
-
4.0
(1.1)

0.0%

2.6%

$          

57.2
35.1
24.3
3.0

$          

42.1
25.3
21.2
3.2

(0.5)

119.1

2.9
-
4.0
-

(0.1)

91.7

1.0
6.4
12.9
(5.4)

35.9%

29.9%

EBITDAC, as adjusted

$        

124.4

$        

124.9

-0.4%

$        

126.0

$        

106.6

18.2%

Net earnings margin, as reported

EBITDAC margin, as adjusted

8.0%

17.3%

7.9% +10 bpts

17.3% +5 bpts

7.9%

17.3%

6.2% +170 bpts

16.1% +117 bpts

Reported revenues

$        

718.1

$        

727.1

$        

727.1

$        

682.3

Adjusted revenues - see page 27

$        

718.1

$        

723.4

$        

728.1

$        

660.4

Fees - The decrease in fees for 2016 compared to 2015 was primarily due to lost business of $68.2 million, which was offset by 
new business and the impact of increased claim counts (total of $58.8 million) in 2016.  The increase in fees for 2015 compared 
to 2014 was primarily due to new business and the impact of increased claim counts (total of $75.3 million), which were partially 
offset by lost business of $30.1 million in 2015.  Organic change in fee revenues was 1% in 2016, 11% in 2015 and 10% in 2014.   

Items excluded from organic fee computations yet impacting revenue comparisons in 2016, 2015 and 2014 include the following 
(in millions):   

2016 Organic Revenue

2015 Organic Revenue

2016

2015

Change

2015

2014

Change

Fees
International performance bonus fees

$       

713.5
3.6

$       

710.9
15.6

0.4%
-76.9%

$       

710.9
15.6

$       

662.6
18.7

Fees as reported

717.1

726.5

-1.3%

Less fees from acquisitions
Less client run-off 
Levelized foreign currency translation

(3.1)
(0.1)
-

-
(16.7)
(4.7)

726.5

(3.9)
(17.5)
-

681.3

-
(25.8)
(21.8)

7.3%
-16.6%

6.6%

Organic fees

$       

713.9

$       

705.1

1.3%

$       

705.1

$       

633.7

11.3%

42 

 
            
            
            
            
            
            
            
            
              
              
              
              
                
             
             
             
          
          
          
            
              
              
              
              
                
                
                
              
                
              
              
            
                
             
                
             
 
             
           
           
           
         
         
         
         
            
               
            
               
            
          
          
          
               
            
               
          
 
2015 Organic Revenue

2014 Organic Revenue

2015

2014

Change

2014

2013

Change

Fees
International performance bonus fees

$       

710.9
15.6

$       

662.6
18.7

7.3%
-16.6%

$       

662.6
18.7

$       

607.0
20.0

Fees as reported

Less fees from acquisitions

Less client run-off and ramp up fees
Levelized foreign currency translation

726.5

(3.9)

(17.5)

-

681.3

6.6%

-

(25.8)

(21.8)

681.3

(4.1)

(30.4)
-

627.0

-

(33.5)
(5.3)

9.2%
-6.5%

8.7%

Organic fees

$       

705.1

$       

633.7

11.3%

$       

646.8

$       

588.2

10.0%

Investment income - Investment income primarily represents interest income earned on our cash and cash equivalents.  
Investment income in 2016 increased compared to 2015 primarily due to higher levels of invested assets in 2016.  Investment 
income in 2015 decreased compared to 2014 primarily due to lower levels of invested assets in 2015.   

Compensation expense - The following provides non-GAAP information that management believes is helpful when comparing 
2016 and 2015 compensation expense and 2015 and 2014 compensation expense (in millions): 

2016

 2015

 2015

2014

Compensation expense, as reported

$          

424.5

$          

427.2

$          

427.2

$          

414.2

Client run-off
Claim portfolio transfer ramp up costs
Workforce and lease termination related charges
Levelized foreign currency translation

-
-
(1.9)
-

(0.7)
-
(2.2)
(2.6)

(0.7)
-
(2.2)
-

(1.7)
(3.6)
(0.8)
(12.5)

Compensation expense, as adjusted

$          

422.6

$          

421.7

$          

424.3

$          

395.6

Reported compensation expense ratios 

Adjusted compensation expense ratios 

59.1%

58.9%

58.8%

58.3%

58.8%

58.3%

60.7%

59.9%

Reported revenues

$          

718.1

$          

727.1

$          

727.1

$          

682.3

Adjusted revenues - see page 27

$          

718.1

$          

723.4

$          

728.1

$          

660.4

The decrease in compensation expense in 2016 compared to 2015 was primarily due to favorable foreign currency translation 
($2.6 million) and decreases in salaries ($0.4 million in the aggregate), temporary-staffing expense ($2.2 million) and severance 
related costs ($0.3 million), offset by increased headcount, increases in employee benefits ($1.6 million), stock compensation 
expense ($0.9 million) and deferred compensation ($0.3 million).  

The increase in compensation expense in 2015 compared to 2014 was primarily due to increased headcount and increases in 
salaries ($27.9 million in the aggregate), employee benefits ($1.8 million), severance related costs ($1.4 million), offset by 
favorable foreign currency translation ($12.6 million), decreases in claim portfolio transfer ramp up costs ($3.6 million), 
temporary-staffing expense ($1.3 million) and deferred compensation ($0.6 million).  

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Operating expense - The following provides non-GAAP information that management believes is helpful when comparing 2016 
and 2015 operating expense and 2015 and 2014 operating expense (in millions): 

2016

 2015

 2015

2014

Operating expense, as reported

$          

171.4

$          

180.8

$          

180.8

$          

176.4

Clinet run-off
Claim portfolio transfer ramp up costs
Workforce and lease termination related charges
Levelized foreign currency translation

-
-
(0.3)
-

(2.3)
-
(0.7)
(1.0)

(2.3)
-
(0.7)
-

(11.2)
(2.8)
(0.2)
(4.0)

Operating expense, as adjusted

$          

171.1

$          

176.8

$          

177.8

$          

158.2

Reported compensation expense ratios 

Adjusted compensation expense ratios 

23.9%

23.8%

24.9%

24.4%

24.9%

24.4%

25.9%

24.0%

Reported revenues 

$          

718.1

$          

727.1

$          

727.1

$          

682.3

Adjusted revenues - see page 27

$          

718.1

$          

723.4

$          

728.1

$          

660.4

The decrease in operating expense in 2016 compared to 2015 was primarily due to decreases in business insurance ($5.7 million), 
other expense ($2.7 million), real estate expenses ($2.3 million), bad debt expense ($1.8 million), licenses and fees ($1.4 million), 
meeting and client entertainment expense ($0.9 million), employee expense ($0.9 million), technology expenses ($0.4 million), 
office supplies ($0.4 million), lease termination related charges ($0.4 million), offset by increases in professional and banking 
fees ($4.4 million), outside consulting fees ($2.8 million) and outside services ($0.3 million).  

The increase in operating expense in 2015 compared to 2014 was primarily due to increases in professional and banking fees 
($6.3 million), outside consulting fees ($5.2 million), technology expenses ($4.3 million), business insurance ($2.5 million), 
licenses and fees ($1.1 million), meeting and client entertainment expense ($0.7 million), bad debt expense ($0.5 million), lease 
termination related charges ($0.5 million) and outside services ($0.4 million), offset by decreases in other expense 
($10.6 million), claim portfolio transfer ramp up costs ($2.8 million), office supplies ($2.0 million), real estate expenses 
($1.1 million) and employee expense ($0.3 million).  

Depreciation - Depreciation expense increased in 2016 compared to 2015 and 2015 compared to 2014, which reflects the impact 
of purchases of furniture, equipment and leasehold improvements related to office expansions and moves and expenditures related 
to upgrading computer systems.   

Amortization - Amortization expense decreased in 2016 compared to 2015 and 2015 compared to 2014.  Historically, the risk 
management segment has made few acquisitions.  We made no material acquisitions in this segment in 2016, 2015 or 2014.  No 
indicators of impairment were noted in 2016, 2015 or 2014.   

Change in estimated acquisition earnout payables - The increase in income from the change in estimated acquisition earnout 
payables in 2016 compared to 2015 and the decrease in income from the change in estimated acquisition earnout payable 2015 
compared to 2014 was due primarily to adjustments made in 2015 to the estimated fair value of an earnout obligation related to a 
revised projections of future performance for two acquisitions.  During 2016, 2015 and 2014, we recognized zero, $0.5 million 
and $0.1 million, respectively, of income related to net adjustments in the estimated fair value of earnout obligations related to 
revised projections of future performance for two acquisitions.   

Provision for income taxes - We allocate the provision for income taxes to the risk management segment using local statutory 
rates.  The risk management segment’s effective tax rate in 2016, 2015 and 2014 was 38.2%, 38.0% and 37.5%, respectively.  We 
anticipate reporting an effective tax rate on adjusted results of approximately 36.0% to 38.0% in our risk management segment 
for the foreseeable future.   

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Corporate Segment 

The corporate segment reports the financial information related to our clean energy and other investments, our debt, and certain 
corporate and acquisition-related activities.  See Note 13 to our consolidated financial statements for a summary of our 
investments at December 31, 2016 and 2015 and a detailed discussion of the nature of these investments.  See Note 7 to our 
consolidated financial statements for a summary of our debt at December 31, 2016 and 2015.   

Financial information relating to our corporate segment results for 2016, 2015 and 2014 (in millions, except per share and 
percentages): 

Statement of Earnings

2016

2015

Change

2015

2014

Change

Revenues from consolidated clean 

coal production plants

$     

1,303.8

$     

1,254.6

$          

49.2

$     

1,254.6

$        

975.5

$        

279.1

Royalty income from clean coal

licenses

Loss from unconsolidated 

clean coal production plants

Other net revenues 

Total revenues

Cost of revenues from consolidated 

clean coal production plants

Compensation
Operating
Interest
Depreciation

Total expenses

Loss before income taxes
Benefit for income taxes

Net earnings

Net earnings attributable to 
noncontrolling interests

Net earnings (loss) attributable to 

48.1

(1.8)
(1.3)

57.5

(1.3)
30.5

1,348.8

1,341.3

1,408.6
72.6
25.4
109.8
19.2

1,635.6

(286.8)
(317.5)

30.7

1,351.5
62.0
21.8
103.0
15.2

1,553.5

(212.2)
(276.0)

63.8

(9.4)

(0.5)
(31.8)

7.5

57.1
10.6
3.6
6.8
4.0

82.1

(74.6)
(41.5)

(33.1)

57.5

(1.3)
30.5

57.4

(3.4)
18.4

1,341.3

1,047.9

1,351.5
62.0
21.8
103.0
15.2

1,553.5

(212.2)
(276.0)

63.8

1,058.9
50.3
36.6
89.0
3.8

1,238.6

(190.7)
(212.3)

21.6

0.1

2.1
12.1

293.4

292.6
11.7
(14.8)
14.0
11.4

314.9

(21.5)
(63.7)

42.2

27.0

30.6

(3.6)

30.6

23.2

7.4

controlling interests

$            

3.7

$          

33.2

$         

(29.5)

$          

33.2

$           

(1.6)

$          

34.8

Diluted net earnings (loss) per share

$          

0.02

$          

0.19

$         

(0.17)

$          

0.19

$         

(0.01)

$          

0.20

Identifiable assets at December 31

$     

1,639.8

$     

1,284.0

$     

1,284.0

$     

1,048.9

EBITDAC
Net earnings
Benefit for income taxes
Interest
Depreciation

EBITDAC

$          

30.7
(317.5)
109.8
19.2

$          

63.8
(276.0)
103.0
15.2

$         

(33.1)
(41.5)
6.8
4.0

$          

63.8
(276.0)
103.0
15.2

$          

21.6
(212.3)
89.0
3.8

$          

42.2
(63.7)
14.0
11.4

$       

(157.8)

$         

(94.0)

$         

(63.8)

$         

(94.0)

$         

(97.9)

$            

3.9

Revenues - Revenues in the corporate segment consist of the following: 

  Revenues from consolidated clean coal production plants represents revenues from the consolidated IRC Section 45 
facilities that we operate and control under lease arrangements, and the investments in which we have a majority 
ownership position and maintain control over the operations of the related plants, including those that are currently not 
operating.  When we relinquish control in connection with the sale of majority ownership interests in our investments, 
we deconsolidate these operations.   

The increases in 2016 and 2015 are due to increased production of clean coal.  

45 

 
            
            
             
            
            
              
             
             
             
             
             
              
             
            
           
            
            
            
       
       
              
       
       
          
       
       
            
       
       
          
            
            
            
            
            
            
            
            
              
            
            
           
          
          
              
          
            
            
            
            
              
            
              
            
       
       
            
       
       
          
         
         
           
         
         
           
         
         
           
         
         
           
            
            
           
            
            
            
            
            
             
            
            
              
         
         
           
         
         
           
          
          
              
          
            
            
            
            
              
            
              
            
 
  Royalty income from clean coal licenses represents revenues related to Chem-Mod LLC.  We held a 46.5% controlling 

interest in Chem-Mod.  As Chem-Mod’s manager, we are required to consolidate its operations.  

The decrease in royalty income in 2016 compared to 2015 was due to reductions in production of refined coal by Chem-
Mod’s licenses.  The increase in royalty income in 2015 compared to 2014 was due to increased production of refined 
coal by Chem-Mod’s licensees.     

Expenses related to royalty income of Chem-Mod were $2.4 million, $3.0 million and $3.1 million in 2016, 2015 and 
2014, respectively.  These expenses are included in the operating expenses discussed below. 

  Loss from unconsolidated clean coal production plants represents our equity portion of the pretax operating results from 
the unconsolidated clean coal production plants.  The production of refined coal generates pretax operating losses.   

The losses in 2016, 2015 and 2014 were low because the vast majority of our operations are now consolidated.         

  Other net revenues include the following:  In 2016, we recorded $0.8 million of rental income related to our new 
headquarters facility.  We also recognized $0.8 million of equity basis accounting losses related to our legacy 
investments.  In addition, we recognized a $1.3 million impairment loss related to clean coal production plants including 
engineering costs of $0.7 million incurred for two locations that will not be used.     

In 2015, we settled litigation against certain former U.K. executives and their advisors for a pretax $31.0 million gain 
($22.3 million net of costs and taxes).  Incremental expenses that arose in connection with this matter will result in after-
tax charges of approximately $4.5 million per quarter through June 30, 2017, which will also be presented as an 
adjustment to the corporate segment.  Also in 2015 we recognized $0.7 million of equity basis accounting losses related 
to our legacy investments and $0.2 million of rental income related to our new headquarters facility.   

In 2014, other net revenues primarily included a pretax gains of $25.6 million, related to the 2014 acquisition of an 
additional ownership interest in seven 2009 Era Plants and five 2011 Era Plants from a co-investor.  We have 
consolidated the operations of the limited liability companies that own these plants effective as of the acquisition dates.  
In addition, in 2014 we also recognized a $1.8 million gain adjustment related to the 2013 acquisition of additional 
ownership interests in twelve 2009 Era Plants, a $2.0 million impairment loss, under equity method accounting, of an 
additional 4% investment in the global operations of C-Quest Technologies LLC and C-Quest Technologies 
International LLC, a $0.5 million loss related to two legacy investments and a $10.9 million impairment loss related to 
two of our clean coal production plants which permanently stopped operations.  We also realized a $1.9 million hedge 
gain related to the funding of the Crombie/OAMPS acquisition and earned $2.5 million of interest on cash deposited in 
Australia to fund the Crombie/OAMPS acquisition.     

Cost of revenues - Cost of revenues from consolidated clean coal production plants in 2016, 2015 and 2014 consists of the cost 
of coal, labor, equipment maintenance, chemicals, supplies, management fees and depreciation incurred by the clean coal 
production plants to generate the consolidated revenues discussed above, including the costs to run the leased facilities.  

Compensation expense - Compensation expense for 2016, 2015 and 2014, respectively, was $72.6 million, $62.0 million and 
$50.3 million.   

The $10.6 million increase in 2016 compared to 2015 was primarily due to an increase in retention agreement compensation 
related to the litigation settlement, an increase in incentive compensation due to clean energy performance and an increase in 
benefits expense.  

The $11.7 million increase in 2015 compared to 2014 was primarily due to retention agreement compensation related to the 
litigation settlement, compensation for corporate staff working outside the U.S., an increase in incentive compensation due to 
clean energy performance, offset by the reduction in expense related to the 2014 de-risking strategy of our U.S. defined pension 
plan.   

Operating expense - Operating expense for 2016 includes banking and related fees of $3.2 million, external professional fees 
and other due diligence costs related to 2016 acquisitions of $3.9 million, other corporate and clean energy related expenses of 
$5.7 million, $4.8 million for a biennial corporate-wide meeting, corporate related marketing costs of $7.0 million and 
$0.8 million related to the litigation settlement.   

Operating expense for 2015 includes banking and related fees of $2.7 million, external professional fees and other due diligence 
costs related to 2015 acquisitions of $3.7 million, other corporate and clean energy related expenses of $9.9 million, $3.8 million 
for a biennial corporate-wide meeting and $1.7 million related to the litigation settlement.   

Operating expense for 2014 includes banking and related fees of $2.7 million, external professional fees and other due diligence 
costs related to 2014 acquisitions of $18.9 million, other corporate and clean energy related expenses of $12.8 million and 
$2.2 million for a biennial corporate-wide meeting. 

46 

 
Interest expense - The increase in interest expense in 2016 compared to 2015 and 2015 compared to 2014 was due to the 
following:  

Change in interest expense related to

Interest on borrowings from our Credit Agreement
Interest on the $600.0 million note funded on February 27, 2014
Interest on the $700.0 million note funded on June 24, 2014 
Interest on the $100.0 million Series A Note that was paid off 

on August 3, 2014

Interest on the $275.0 million note funded on June 2, 2016 
Interest on the $50.0 million 2016 maturity of the Series B

Note that was paid off on November 30, 2016

Interest on the $100.0 million note funded on December 1, 2016 
Capitalization of interest costs related to the purchase and development 

of our new headquarters building

Net change in interest expense

2016 / 2015

2015 / 2014

$              

2.2
-
-

$             

(0.2)
5.2
13.1

-
7.2

(0.3)
0.3

(2.6)

(3.7)
-

-
-

(0.4)

$              

6.8

$            

14.0

The capitalization of interest costs related to the purchase and development of our new corporate headquarters building will occur 
until the development of it is completed in early 2017. 

Depreciation - The increase in depreciation expense in 2016 compared to 2015 primarily relates to clean coal plants re-deployed 
in 2016 and 2015.  The increase in depreciation expense in 2015 compared to 2014, primarily relates to the assets of the 
additional ownership interests in the clean coal plants that we acquired from co-investors in 2014 and clean coal plants 
re-deployed in 2015.     

Benefit for income taxes - We allocate the provision for income taxes to the brokerage and risk management segments using 
local statutory rates.  As a result, the provision for income taxes for the corporate segment reflects the entire benefit to us of the 
IRC Section 45 credits generated, because that is the segment which produced the credits.  The law that provides for IRC 
Section 45 tax credits substantially expires in December 2019 for our fourteen 2009 Era Plants and in December 2021 for our 
twenty 2011 Era Plants.  Our consolidated effective tax rate was (24.7)%, (32.6)% and (12.3)% for 2016, 2015 and 2014, 
respectively.  The tax rates for 2016, 2015 and 2014 were lower than the statutory rate primarily due to the amount of IRC 
Section 45 tax credits recognized during the year.  There were $194.4 million, $181.3 million and $145.5 million of tax credits 
produced and recognized in 2016, 2015 and 2014, respectively.   

Potential U.S. Federal income tax law changes - The value of our tax credits could be impacted by changes in the tax code as a 
result of the recent presidential and congressional elections in the U.S.  Congress could modify or repeal IRC Section 45 and 
remove the tax credits (either prospectively or through the elimination of the carryover of the credits), which would adversely 
affect the value of our investment.  Also, if Congress reduces tax rates, although we might pay less in taxes overall, it would 
reduce the tax benefit of operating costs associated with the production of refined coal.  Although we are unable to predict how a 
reduction in tax rates during 2017 would affect our cash taxes paid in 2017, we estimate that if the U.S. Federal corporate income 
tax rate had been reduced from 35% to 20% and if the Alternative Minimum Tax had been eliminated as of January 1, 2016, our 
cash taxes paid for fiscal 2016 would have been $39.1 million rather than $66.1 million. 

Net earnings attributable to noncontrolling interests - The amounts reported in this line for 2016, 2015 and 2014 primarily 
include noncontrolling interest earnings of $32.7 million, $36.9 million and $35.3 million, respectively, related to the non-
Gallagher owned interest in Chem-Mod.  As of December 31, 2016, 2015 and 2014, we held a 46.5% controlling interest in 
Chem-Mod.  Also, included in net earnings attributable to noncontrolling interests are offsetting amounts related to non-Gallagher 
owned interests in several clean energy investments.   

47 

 
                  
                
                  
              
                  
               
                
                  
               
                  
                
                  
               
               
 
The following provides non-GAAP information that we believe is helpful when comparing 2016, 2015 and 2014 operating results 
for the corporate segment (in millions):  

2016
Income
Tax
Benefit

Pretax
Loss

Net
 Earnings
(Loss)

Pretax
Loss

2015
Income
Tax
Benefit

Net
 Earnings
(Loss)

Pretax
Loss

2014
Income
Tax
Benefit

Net
 Earnings
(Loss)

$  

(112.8)

$    

45.1

$   

(67.7)

$  

(105.4)

$    

42.1

$   

(63.3)

$    

(91.2)

$    

36.5

$   

(54.7)

Description

Interest and banking 

costs

Clean energy 

related (1) 

Acquisition costs

Corporate

(133.2)

(4.6)

(43.0)

247.6

0.7

20.0

-

4.1

-

Impact from re-consolidation 

accounting gains (2)

-

Litigation settlement (3)

(20.2)

Retirement plan 

de-risking strategies (4)

-

Reported full year

(313.8)

317.5

Impact from re-consolidation 

accounting gains (2)
Litigation settlement (3)

Retirement plan 

-
20.2

-
(4.1)

114.4

(3.9)

(23.0)

(16.1)

-

3.7

-
16.1

(116.1)

(4.3)

(33.2)

-

16.2

-

217.0

0.6

14.8

-

1.5

-

100.9

(3.7)

(18.4)

-

17.7

(88.7)

(23.1)

(21.5)

22.6

-

179.2

3.3

2.3

(8.5)

-

90.5

(19.8)

(19.2)

14.1

-

-

(12.0)

(0.5)

(12.5)

(242.8)

276.0

33.2

(213.9)

212.3

(1.6)

-
(16.2)

-

(1.5)

-

(17.7)

(22.6)

-

8.5

-

0.5

(14.1)

-

12.5

de-risking strategies (4)

-

-

-

-

-

-

12.0

Adjusted full year

$  

(293.6)

$  

313.4

$    

19.8

$  

(259.0)

$  

274.5

$    

15.5

$  

(224.5)

$  

221.3

$     

(3.2)

(1)  Pretax earnings are presented net of amounts attributable to noncontrolling interests of $27.0 million in 2016, $30.6 million 

in 2015 and $23.2 million in 2014. 

(2)  Non-cash gain from re-consolidation accounting gains related to clean-energy investments recorded in the first quarter of 

2014 and related tax credit recognition. 

(3)  During the third quarter of 2015, we settled litigation against certain former U.K. executives and their advisors for a pretax 
gain of $31.0 million ($22.3 million net of costs and taxes in third quarter).  Incremental expenses that arose in connection 
with this matter will result in after-tax charges of up to $4.5 million per quarter through June 30, 2017.   

(4)  In fourth quarter 2014, we recognized a non-cash after-tax settlement charge of $12.5 million related to retirement plan 

de-risking strategies.   

During 2017 we will be relocating our corporate office headquarters to a nearby suburb of Chicago.  One-time move and after-tax 
lease abandonment charges are expected to total approximately $2.5 million, $4.0 million and $1.5 million in first, second and 
third quarters of 2017.  These charges will be presented in the corporate segment. 

Interest and banking costs includes expenses related to our debt.  Clean energy related includes the operating results related to our 
investments in clean coal production plants and Chem-Mod.  Acquisition costs include professional fees, due diligence and other 
costs incurred related to our acquisitions.  Corporate consists of overhead allocations mostly related to corporate staff 
compensation, costs related to biennial company-wide award, cross-selling and motivational meetings for our production staff and 
field management, expenses related to our new corporate headquarters, corporate related marketing costs, and in 2016 and 2015, 
retention agreement compensation related to the litigation settlement.  

Clean energy investments - We have investments in limited liability companies that own 29 clean coal production plants 
developed by us and five clean coal production plants we purchased from a third party on September 1, 2013.  All 34 plants 
produce refined coal using propriety technologies owned by Chem-Mod.  We believe that the production and sale of refined coal 
at these plants are qualified to receive refined coal tax credits under IRC Section 45.  The fourteen plants which were placed in 
service prior to December 31, 2009 (which we refer to as the 2009 Era Plants) can receive tax credits through 2019 and the 
twenty plants which were placed in service prior to December 31, 2011 (which we refer to as the 2011 Era Plants) can receive tax 
credits through 2021.   

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The following table provides a summary of our clean coal plant investments as of December 31, 2016 (in millions): 

Investments that own 2009 Era Plants
12 Under long-term production contracts
2 In early stages of negotiations for long-term 

production contracts

Investments that own 2011 Era Plants
19 Under long-term production contracts
1 In early stages of negotiations for long-term 

production contracts

Chem-Mod royalty income, net of noncontrolling
   interests

Our
Tax-Effected
Book Value At
 December 31, 2016

Additional
Required
Tax-Effected
Capital
Investment

Low Range
2017
After-tax
Earnings

High Range
2017
After-tax
Earnings

$                          

8.6

$                 
-

$             

19.0

$             

21.0

-

Not Estimable

Not Estimable

Not Estimable

41.6

1.6

82.0

92.0

0.2

Not Estimable

Not Estimable

Not Estimable

2.4

-

16.0

20.0

The estimated earnings information in the table reflects management’s current best estimate of the 2017 low and high ranges of 
after-tax earnings based on early production estimates from the host utilities, other operating assumptions, and U.S. Federal 
income tax laws in place at December 31, 2016.  However, coal-fired power plants may not ultimately produce refined fuel at 
estimated levels due to seasonal electricity demand, production costs, natural gas prices, weather conditions, as well as many 
other operational, regulatory and environmental compliance reasons.  Future changes in EPA regulations or U.S. Federal income 
tax laws might materially impact these estimates.     

Our investment in Chem-Mod generates royalty income from refined coal production plants owned by those limited liability 
companies in which we invest as well as refined coal production plants owned by other unrelated parties.  Future changes in EPA 
regulations or U.S. Federal income tax laws might materially impact these estimates.     

We may sell ownership interests in some or all of the plants to co-investors and relinquish control of the plants, thereby becoming 
a non-controlling, minority investor.  In any limited liability company where we are a non-controlling, minority investor, the 
membership agreement for the operations contains provisions that preclude an individual member from being able to make major 
decisions that would denote control.  As of any future date we become a non-controlling, minority investor, we would 
deconsolidate the entity and subsequently account for the investment using equity method accounting. 

We currently have $2.7 million of construction commitments related to our refined coal plants.   

We are aware that some of the coal-fired power plants that purchase the refined coal are considering changing to burning natural 
gas rather than coal, or shutting down completely for economic reasons.  The entities that own such plants are prepared to move 
the refined coal plants to another coal-fired power plant, if necessary.  If these potential developments were to occur, we estimate 
those refined coal plants will not operate for 12 to 18 months during their movement and redeployment, and the new coal-fired 
power plant may be a higher or lower volume plant, all of which could have a material impact on the amount of tax credits that 
are generated by these plants. 

49 

 
                              
                          
                 
               
               
                            
                            
                   
               
               
 
There is a provision in IRC Section 45 that phases out the tax credits if the coal reference price per ton, based on market prices, 
reaches certain levels as follows:  

Calendar Year

IRS Reference 
Price
per Ton

IRS Beginning 
Phase Out 
Price

IRS 100%
Phase Out
Price

2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017

$36.36
42.78
48.35
45.56
39.72
54.74
55.66
58.49
58.23
56.88
57.64
53.74
(1)

$67.94
70.40
72.85
75.13
76.84
77.78
78.41
80.25
81.69
81.82
83.17
84.38
(1)

$76.69
79.15
81.60
83.88
85.59
86.53
87.16
89.00
90.44
90.57
91.92
93.13
(1)

Conclusion

No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
(1)

(1)  The IRS will not release the factors for 2017 until April or May 2017.  Based on our analysis of the factors used in the 

IRS’ phase out calculations, it is our belief that there will be no phase out in 2017. 

See the risk factors regarding our IRC Section 45 investments under Item 1A, “Risk Factors.” for a more detailed discussion of 
these and other factors could impact the information above.  See Note 13 to the consolidated financial statements for more 
information regarding risks and uncertainties related to these investments. 

Financial Condition and Liquidity 

Liquidity describes the ability of a company to generate sufficient cash flows to meet the cash requirements of its business 
operations.  The insurance brokerage industry is not capital intensive.  Historically, our capital requirements have primarily 
included dividend payments on our common stock, repurchases of our common stock, funding of our investments, acquisitions of 
brokerage and risk management operations and capital expenditures.   

Cash Flows From Operating Activities 

Historically, we have depended on our ability to generate positive cash flow from operations to meet a substantial portion of our 
cash requirements.  We believe that our cash flows from operations and borrowings under our Credit Agreement will provide us 
with adequate resources to meet our liquidity needs in the foreseeable future.  To fund acquisitions made during 2016, 2015 and 
2014, we relied on a combination of net cash flows from operations, proceeds from borrowings under our Credit Agreement, 
proceeds from issuances of senior unsecured notes, issuances of our common stock, and a secondary public offering of our 
common stock in April 2014, in which 21.85 million shares of our stock were issued for net proceeds, after underwriting 
discounts and other expenses related to this offering, of $911.4 million.   

Cash provided by operating activities was $622.1 million, $652.6 million and $436.6 million for 2016, 2015 and 2014, 
respectively.  The decrease in cash provided by operating activities in 2016 compared to 2015 was primarily due to timing 
differences in the receipts and disbursements of client fiduciary related balances in 2016 compared to 2015.  The following table 
summarizes three lines from our consolidated statement of cash flows and provides information that management believes is 
helpful when comparing changes in client fiduciary related balances for 2016, 2015 and 2014 (in millions): 

Change in restricted cash
Change in premiums receivable
Change in premiums payable

 2016

2015

2014

$              

(50.3)
(242.8)
352.9

$              

(45.6)
(209.3)
406.6

$              

(62.1)
95.3
60.0

Net cash provided by client fiduciary related balances

$              

59.8

$             

151.7

$              

93.2

In addition, cash provided by operating activities for 2016 was impacted by an unrealized foreign currency measurement loss of 
$112.7 million compared to an unrealized foreign currency measurement loss of $154.4 million in 2015 and by acquisition related 
integration costs in 2016 and 2015.  The increase in cash provided by operating activities in 2015 compared to 2014 was 
primarily due to favorable timing differences in the payment of accrued liabilities and an increased amount of non-cash charges in 
2015 compared to 2014, partially offset by cash used in 2015 in the production and sale of refined coal at the plants qualified to 

50 

 
 
              
              
                 
               
               
                 
 
receive refined coal tax credits under IRC Section 45.  In addition, cash provided by operating activities for 2015 was adversely 
impacted by an unrealized foreign currency measurement loss of $154.4 million compared to an unrealized foreign currency 
measurement loss of $141.5 million in 2014 and an increase in acquisition related integration costs in 2015.  Also negatively 
impacting cash provided by operating activities between 2015 and 2014 was cash payments related to compensation-based 
retention agreements.  During second quarter 2015, we entered into compensation-based retention agreements with certain key 
employees of our international brokerage operations.  We estimate that these retention agreements will add after-tax charges of 
approximately $4.5 million per quarter through June 30, 2017 to our compensation expense.  Our cash flows from operating 
activities are primarily derived from our earnings from operations, as adjusted for realized gains and losses, and our non-cash 
expenses, which include depreciation, amortization, change in estimated acquisition earnout payables, deferred compensation, 
restricted stock, and stock-based and other non-cash compensation expenses.  Cash provided by operating activities can be 
unfavorably impacted by the amount of IRC Section 45 tax credits recognized compared to the amount of tax credits actually 
used during the respective periods.  Excess tax credits produced during the period result in an increase to our deferred tax assets, 
which is a net use of cash related to operating activities.  

When assessing our overall liquidity, we believe that the focus should be on net earnings as reported in our consolidated 
statement of earnings, adjusted for non-cash items (i.e., EBITDAC), and cash provided by operating activities in our consolidated 
statement of cash flows.  Net earnings attributable to controlling interests were $414.4 million and $356.8 million.  Consolidated 
EBITDAC was $849.6 million and $771.3 million for 2016 and 2015, respectively.  We believe that EBITDAC items are 
indicators of trends in liquidity.  From a balance sheet perspective, we believe the focus should not be on premium and fees 
receivable, premiums payable or restricted cash for trends in liquidity.  Net cash flows provided by operations will vary 
substantially from quarter to quarter and year to year because of the variability in the timing of premiums and fees receivable and 
premiums payable.  We believe that in order to consider these items in assessing our trends in liquidity, they should be looked at 
in a combined manner, because changes in these balances are interrelated and are based on the timing of premium payments, both 
to and from us.  In addition, funds legally restricted as to our use relating to premiums and clients’ claim funds held by us in a 
fiduciary capacity are presented in our consolidated balance sheet as “Restricted Cash” and have not been included in determining 
our overall liquidity.   

Our policy for funding our defined benefit pension plan is to contribute amounts at least sufficient to meet the minimum funding 
requirements under the IRC.  The Employee Retirement Security Act of 1974, as amended (which we refer to as ERISA), could 
impose a minimum funding requirement for our plan.  We were not required to make any minimum contributions to the plan for 
the 2016 and 2015 plan years.  Funding requirements are based on the plan being frozen and the aggregate amount of our 
historical funding.  The plan’s actuaries determine contribution rates based on our funding practices and requirements.  Funding 
amounts may be influenced by future asset performance, the level of discount rates and other variables impacting the assets 
and/or liabilities of the plan.  In addition, amounts funded in the future, to the extent not due under regulatory requirements, may 
be affected by alternative uses of our cash flows, including dividends, acquisitions and common stock repurchases.  During 2016 
and 2015 we did not make discretionary contributions to the plan.  We are not considering making additional discretionary 
contributions to the plan in 2017, but may be required to make significantly larger minimum contributions to the plan in future 
periods.   

See Note 12 to our consolidated financial statements for additional information required to be disclosed relating to our defined 
benefit postretirement plans.  We are required to recognize an accrued benefit plan liability for our underfunded defined benefit 
pension and unfunded retiree medical plans (which we refer to together as the Plans).  The offsetting adjustment to the liabilities 
required to be recognized for the Plans is recorded in “Accumulated Other Comprehensive Earnings (Loss),” net of tax, in our 
consolidated balance sheet.  We will recognize subsequent changes in the funded status of the Plans through the income statement 
and as a component of comprehensive earnings, as appropriate, in the year in which they occur.  Numerous items may lead to a 
change in funded status of the Plans, including actual results differing from prior estimates and assumptions, as well as changes in 
assumptions to reflect information available at the respective measurement dates.   

In August 2014, we decided to pursue a pension de-risking strategy to reduce the size of our long-term U.S. defined benefit 
pension plan obligations and the volatility of these obligations on our balance sheet.  On September 12, 2014, the fiduciaries of 
the plan began offering certain former employees who were participants in the plan, the option of receiving the value of their 
pension benefit in a lump sum payment or as an accelerated reduced annuity, in lieu of monthly annuity payments when they 
retire.  The voluntary offer was made to approximately 2,500 terminated, vested participants in the plan whose employment 
terminated with the company prior to August 1, 2014 and who had not commenced benefit payments as of November 1, 2014.  
Eligible participants had from September 12, 2014 to November 30, 2014 to accept the offer, and the lump-sum payments were 
made in November and December of 2014, and the accelerated reduced annuity payments began as of December 1, 2014.  The 
aggregate lump sum payout made in fourth quarter 2014 was $43.3 million.  All payouts related to this offer were made using 
assets from the plan.  This lump sum payout project reduced the Plan’s pension benefit obligation by approximately 
$60.0 million, while improving its pension underfunding by almost $17.0 million as of December 31, 2014.  Due to this 
significant obligation settlement, we incurred a non-cash pre-tax charge of approximately $12.0 million in fourth quarter 2014, as 
a result of the U.S. GAAP requirement to expense the portion of the unrealized actuarial losses currently recognized as 
accumulated other comprehensive loss, based on a ratio of the liability settled to the total liability within the plan at December 31, 
2014.   

51 

 
In 2016, the funded status of the Plans was unfavorably impacted by a decrease in the discount rates used in the measurement of 
the pension liabilities at December 31, 2016, the impact of which was approximately $8.2 million.  However, the funded status 
was favorably impacted by returns on the plan’s assets being higher in 2016 than anticipated by approximately $0.3 million and 
improvements in the mortality assumptions of $4.3 million and other pension gains of $4.4 million.  The net change in the funded 
status of the Plan in 2016 resulted in a decrease in noncurrent liabilities in 2016 of $0.8 million.  While the change in funded 
status of the Plans had no direct impact on our cash flows from operations in 2016, 2015 and 2014, potential changes in the 
pension regulatory environment and investment losses in our pension plan have an effect on our capital position and could require 
us to make significant contributions to our defined benefit pension plan and increase our pension expense in future periods. 

Cash Flows From Investing Activities  

Capital Expenditures - Net capital expenditures were $217.8 million, $99.0 million and $81.5 million for 2016, 2015 and 2014, 
respectively, of which $112.1 million, $13.3 million and $16.3 million, respectively, related to expenditures on our new corporate 
headquarters building.  In 2017, we expect total expenditures for capital improvements to be approximately $135.0 million, part 
of which is related to expenditures on our new corporate headquarters building (approximately $20.0 million), office moves and 
expansions and updating computer systems and equipment.  Relating to the development of our new corporate headquarters, we 
expect to receive property tax related credits under a tax-increment financing note from Rolling Meadows, Illinois and an Illinois 
state Edge tax credit.  Incentives from these two programs could total between $60.0 million and $80.0 million over a fifteen-year 
period.  The net capital expenditures in 2016, 2015 and 2014 primarily related to capitalized costs associated with expenditures on 
our new corporate headquarters building in 2016 and 2015 and the implementation of new accounting and financial reporting 
systems and several other system initiatives that occurred in 2016, 2015 and 2014.   

Acquisitions - Cash paid for acquisitions, net of cash acquired, was $327.3 million, $342.3 million and $1,918.3 million in 2016, 
2015 and 2014, respectively.  The decreased use of cash for acquisitions in 2016 compared to 2015 was primarily due to a 
decrease in the number of acquisitions that occurred in 2016.  The decreased use of cash for acquisitions in 2015 compared to 
2014 was primarily due to a decrease in the number of acquisitions that occurred in 2015.  In addition, during 2016, 2015 and 
2014 we issued 2.0 million shares ($89.6 million), 7.3 million shares ($338.9 million) and 6.5 million shares ($292.8 million), 
respectively, of our common stock as payment for a portion of the total consideration paid for acquisitions and earnout payments.  
We completed 37, 44 and 60 acquisitions in 2016, 2015 and 2014, respectively.  Annualized revenues of businesses acquired in 
2016, 2015 and 2014 totaled approximately $137.9 million, $230.8 million and $761.2 million, respectively.  In 2017, we expect 
to use our debt, cash from operations and our common stock to fund all or a portion of acquisitions we complete. 

Dispositions - During 2016, 2015 and 2014, we sold several books of business and recognized one-time gains of $6.6 million, 
$6.7 million and $7.3 million, respectively.  We received cash proceeds of $7.8 million, $9.2 million and $8.2 million, 
respectively, related to these transactions.   

Clean Energy Investments - During the period from 2009 through 2016, we have made significant investments in clean energy 
operations capable of producing refined coal that we believe qualifies for tax credits under IRC Section 45.  Our current estimate 
of the 2017 annual net after tax earnings, including IRC Section 45 tax credits, which will be produced from all of our clean 
energy investments in 2017, is $117.0 million to $133.0 million.  The IRC Section 45 tax credits generate positive cash flow by 
reducing the amount of Federal income taxes we pay, which is offset by the operating expenses of the plants, by capital 
expenditures related to the redeployment, and in some cases the relocation of refined coal plants.  We anticipate positive net cash 
flow related to IRC Section 45 activity in 2017.  However, there are several variables that can impact net cash flow from clean 
energy investments in any given year.  Therefore, accurately predicting positive or negative cash flow in particular future periods 
is not possible at this time.  Nonetheless, if current ownership interests remain the same, if capital expenditures related to 
redeployment and relocation of refined coal plants remain as currently anticipated, and if we continue to generate sufficient 
taxable income to use the tax credits produced by our IRC Section 45 investments, we anticipate that these investments will 
continue to generate positive net cash flows for the period 2017 through at least 2021.  While we cannot precisely forecast the 
cash flow impact in any particular period, we anticipate that the net cash flow impact of these investments will be positive overall.  
Please see "Clean energy investments" on pages 48 to 50 for a more detailed description of these investments (including the 
reference therein to risks and uncertainties). 

Cash Flows From Financing Activities  

On April 8, 2016 we entered into an amendment and restatement to our multicurrency credit agreement dated September 19, 2013 
(which we refer to as the Credit Agreement), with a group of fifteen financial institutions.  The amendment and restatement, 
among other things, extended the expiration date of the Credit Agreement from September 19, 2018 to April 8, 2021 and 
increased the revolving credit commitment from $600.0 million to $800.0 million, of which $75.0 million may be used for 
issuances of standby or commercial letters of credit and up to $75.0 million may be used for the making of swing loans, (as 
defined in the Credit Agreement).  We may from time to time request, subject to certain conditions, an increase in the revolving 
credit commitment under the Credit Agreement up to a maximum aggregate revolving credit commitment of $1,100.0 million.  
There were $278.0 million of borrowings outstanding under the Credit Agreement at December 31, 2016.  Due to the outstanding 
borrowing and letters of credit, $500.9 million remained available for potential borrowings under the Credit Agreement at 
December 31, 2016.   

52 

 
We use the Credit Agreement to post letters of credit and to borrow funds to supplement our operating cash flows from time to 
time. During 2016, we borrowed an aggregate of $2,740.0 million and repaid $2,657.0 million under our Credit Agreement.  
Principal uses of the 2016 borrowings under the Credit Agreement were to fund acquisitions, earnout payments related to 
acquisitions and general corporate purposes.  During 2015, we borrowed an aggregate of $849.0 million and repaid 
$794.0 million under our Credit Agreement.  Principal uses of the 2015 borrowings under the Credit Agreement were to fund 
acquisitions, earnout payments related to acquisitions and general corporate purposes.  During 2014, we borrowed an aggregate of 
$1,109.9 million and repaid $1,500.4 million under our Credit Agreement.  Principal uses of the 2014 borrowings under the 
Credit Agreement were to fund acquisitions, earnout payments related to acquisitions and general corporate purposes.     

We have a secured revolving loan facility (which we refer to as the Premium Financing Debt Facility), that provides funding for 
the three Australian (AU) and New Zealand (NZ) premium finance subsidiaries.  The Premium Financing Debt Facility is 
comprised of: (i) Facility B, with is separated into AU$150.0 million and NZ$35.0 million tranches, (ii) Facility C, an 
AU$25.0 million equivalent multi-currency overdraft tranche and (iii) Facility D, a NZ$15.0 million equivalent multi-currency 
overdraft tranche.  The Premium Financing Debt Facility expires May 18, 2017.  At December 31, 2016, $125.6 million of 
borrowings were outstanding under the Premium Financing Debt Facility.   

We use the Premium Financing Debt Facility to borrow funds to fund the premium financing activities of three of our Australian 
(AU) and New Zealand (NZ) subsidiaries.  In 2016 and 2015, we had net borrowings of $(12.2) million and $23.9 million, 
respectively, on the Premium Financing Debt Facility.   

At December 31, 2016, we had $2,728.0 million of corporate-related borrowings outstanding under separate note purchase 
agreements entered into in the period 2007 to 2016 and a cash and cash equivalent balance of $545.5 million.  See Note 7 to our 
consolidated financial statements for a discussion of the terms of the note purchase agreements and the Credit Agreement.   

We completed a $275.0 million, ten year maturity, private placement debt transaction in 2016, with a weighted average interest 
rate of 4.47%.  In 2016, we entered into a pre-issuance interest rate hedging transaction related to the $175.0 million 10 year 
tranche of the $275.0 million private placement debt.  We realized a cash gain of approximately $1.0 million on the hedging 
transaction that will be recognized on a pro rata basis as a reduction in our reported interest expense over the ten year life of the 
debt.   

On November 30, 2016, we funded the $50.0 million 2016 maturity of our Series C note.    

We completed a $100.0 million, eleven year maturity, private placement debt transaction on December 1, 2016, with an interest 
rate of 3.46%.  A portion of the proceeds was used to fund the $50.0 million of private placement debt that matured on 
November 30, 2016. 

We anticipate raising at least $300.0 million in the second half of 2017, primarily to refinance the August 2017, $300.0 million 
maturity of our Series B note. 

The note purchase agreements, the Credit Agreement and the Premium Financing Debt Facility contain various financial 
covenants that require us to maintain specified financial ratios.  We were in compliance with these covenants as of December 31, 
2016. 

Dividends - Our board of directors determines our dividend policy.  Our board of directors determines dividends on our common 
stock on a quarterly basis after considering our available cash from earnings, our anticipated cash needs and current conditions in 
the economy and financial markets.   

In 2016, we declared $272.5 million in cash dividends on our common stock, or $1.52 per common share.  On December 16, 
2016, we paid a fourth quarter dividend of $0.38 per common share to shareholders of record as of December 2, 2016.  On 
January 25, 2017, we announced a quarterly dividend for first quarter 2017 of $0.39 per common share.  If the dividend is 
maintained at $0.39 per common share throughout 2017, this dividend level would result in an annualized net cash used by 
financing activities in 2017 of approximately $278.1 million (based on the outstanding shares as of December 31, 2016), or an 
anticipated increase in cash used of approximately $5.9 million compared to 2016.  We can make no assurances regarding the 
amount of any future dividend payments. 

Common Stock Repurchases - We have in place a common stock repurchase plan approved by our board of directors.  We 
repurchased 2.3 million shares of our common stock at cost of $101.0 million (7.7 million remain available).  We did not 
repurchase any shares in 2015 and 2014.  Under the provisions of the repurchase plan, we were authorized to repurchase 
approximately 10,000,000 additional shares at December 31, 2016.  The plan authorizes the repurchase of our common stock at 
such times and prices as we may deem advantageous, in transactions on the open market or in privately negotiated transactions.  
We are under no commitment or obligation to repurchase any particular number of shares, and the plan may be suspended at any 
time at our discretion.  Funding for share repurchases may come from a variety of sources, including cash from operations, short-
term or long-term borrowings under our Credit Agreement or other sources.  There were no common stock repurchases made in 
2015 and 2014 that impacted our consolidated financial statements.   

53 

 
At-the-Market Equity Program - On November 20, 2013, we entered into an Equity Distribution Agreement with Morgan 
Stanley & Co. LLC, pursuant to which we may offer and sell, from time to time, up to $200 million (of which $15.6 million is 
remaining) of our common stock through Morgan Stanley as sales agent.  Pursuant to the agreement, shares may be sold by 
means of ordinary brokers’ transactions, including on the New York Stock Exchange, at market prices prevailing at the time of 
sale, at prices related to the prevailing market prices, or at negotiated prices, in block transactions, or as otherwise agreed upon by 
us and Morgan Stanley.  During 2016, we did not sell any shares of our common stock under the program.   

Common Stock Issuances - Another source of liquidity to us is the issuance of our common stock pursuant to our stock option 
and employee stock purchase plans.  Proceeds from the issuance of common stock under these plans were $45.6 million in 2016, 
$54.1 million in 2015 and $56.3 million in 2014.   

Outlook - We believe that we have sufficient capital to meet our short- and long-term cash flow needs.   

Contractual Obligations and Commitments  
In connection with our investing and operating activities, we have entered into certain contractual obligations and commitments.  
See Notes 7, 13 and 15 to our consolidated financial statements for additional discussion of these obligations and commitments.  
Our future minimum cash payments, including interest, associated with our contractual obligations pursuant to our note purchase 
agreements and Credit Agreement, operating leases and purchase commitments as of December 31, 2016 are as follows 
(in millions):  

Contractual Obligations

2017

2018

Payments Due by Period
2021

2020

2019

Note purchase agreements
Credit Agreement
Premium Financing Debt Facility
Interest on debt

Total debt obligations
Operating lease obligations
Less sublease arrangements
Outstanding purchase obligations

$   

300.0
278.0
125.6
113.5

817.1
101.1
(0.8)
50.6

$   

100.0
-
-
93.3

193.3
83.8
(0.4)
32.1

$   

100.0
-
-
89.0

189.0
68.4
(0.1)
16.6

$   

100.0
-
-
84.4

184.4
56.4
(0.1)
7.7

$     

75.0
-
-
79.5

154.5
45.8
-
1.7

Thereafter

 Total

$    

1,775.0
-
-
280.5

$    

2,450.0
278.0
125.6
740.2

2,055.5
112.9
(0.1)
-

3,593.8
468.4
(1.5)
108.7

Total contractual obligations

$   

968.0

$   

308.8

$   

273.9

$   

248.4

$   

202.0

$    

2,168.3

$    

4,169.4

The amounts presented in the table above may not necessarily reflect our actual future cash funding requirements, because the 
actual timing of the future payments made may vary from the stated contractual obligation.  Outstanding purchase commitments 
in the table above include $10.6 million related to expenditures on our new corporate headquarters building.  In addition, due to 
the uncertainty with respect to the timing of future cash flows associated with our unrecognized tax benefits at December 31, 
2016, we are unable to make reasonably reliable estimates of the period in which cash settlements may be made with the 
respective taxing authorities.  Therefore, $14.5 million of unrecognized tax benefits have been excluded from the contractual 
obligations table above.  See Note 17 to our consolidated financial statements for a discussion on income taxes. 

See Note 7 to our consolidated financial statements for a discussion of the terms of the Credit Agreement and note purchase 
agreements. 

Off-Balance Sheet Arrangements 
Off-Balance  Sheet  Commitments  -  Our  total  unrecorded  commitments  associated  with  outstanding  letters  of  credit,  financial 
guarantees and funding commitments as of December 31, 2016 are as follows (in millions): 

Off-Balance Sheet  Commitments

2017

Amount of Commitment Expiration by Period
2018

2021

2020

2019

Total
Amounts

Thereafter Committed

Letters of credit
Financial guarantees
Funding commitments

Total  commitments

$         
-
0.2
2.7

$         
-
0.2
-

$         
-
0.2
-

$         
-
0.2
-

$         
-
0.2
-

$        

21.1
1.4
0.7

$          

21.1
2.4
3.4

$       

2.9

$       

0.2

$       

0.2

$       

0.2

$       

0.2

$        

23.2

$          

26.9

Since commitments may expire unused, the amounts presented in the table above do not necessarily reflect our actual future cash 
funding requirements.  See Note 15 to our consolidated financial statements for a discussion of our funding commitments related 
to our corporate segment and the Off-Balance Sheet Debt section below for a discussion of other letters of credit.  All of the 
letters of credit represent multiple year commitments that have annual, automatic renewing provisions and are classified by the 
latest commitment date.   

54 

 
     
           
           
           
           
               
         
     
           
           
           
           
               
         
     
       
       
       
       
         
         
     
     
     
     
     
      
      
     
       
       
       
       
         
         
        
        
        
        
           
            
           
       
       
       
         
         
               
         
 
         
         
         
         
         
            
              
         
           
           
           
           
            
              
 
Since January 1, 2002, we have acquired 420 companies, all of which were accounted for using the acquisition method for 
recording business combinations.  Substantially all of the purchase agreements related to these acquisitions contain provisions for 
potential earnout obligations.  For all of our acquisitions made in the period from 2013 to 2016 that contain potential earnout 
obligations, such obligations are measured at fair value as of the acquisition date and are included on that basis in the recorded 
purchase price consideration for the respective acquisition.  The amounts recorded as earnout payables are primarily based upon 
estimated future operating results of the acquired entities over a two- to three-year period subsequent to the acquisition date.  The 
aggregate amount of the maximum earnout obligations related to these acquisitions was $527.2 million, of which $242.3 million 
was recorded in our consolidated balance sheet as of December 31, 2016 based on the estimated fair value of the expected future 
payments to be made.   

Off-Balance Sheet Debt - Our unconsolidated investment portfolio includes investments in enterprises where our ownership 
interest is between 1% and 50%, in which management has determined that our level of influence and economic interest is not 
sufficient to require consolidation.  As a result, these investments are accounted for under the equity method.  None of these 
unconsolidated investments had any outstanding debt at December 31, 2016 and 2015 that was recourse to us. 

At December 31, 2016, we had posted two letters of credit totaling $9.3 million, in the aggregate, related to our self-insurance 
deductibles, for which we have recorded a liability of $12.3 million.  We have an equity investment in a rent-a-captive facility, 
which we use as a placement facility for certain of our insurance brokerage operations.  At December 31, 2016, we had posted 
seven letters of credit totaling $6.3 million to allow certain of our captive operations to meet minimum statutory surplus 
requirements and for additional collateral related to premium and claim funds held in a fiduciary capacity, one letter of credit 
totaling $5.0 million to support our potential obligation under a client’s insurance program and one letter of credit totaling 
$0.5 million as a security deposit for a 2015 acquisition’s lease.  These letters of credit have never been drawn upon. 

Item 7A. Quantitative and Qualitative Disclosures about Market Risk.  

We are exposed to various market risks in our day to day operations.  Market risk is the potential loss arising from adverse 
changes in market rates and prices, such as interest and foreign currency exchange rates and equity prices.  The following 
analyses present the hypothetical loss in fair value of the financial instruments held by us at December 31, 2016 that are sensitive 
to changes in interest rates.  The range of changes in interest rates used in the analyses reflects our view of changes that are 
reasonably possible over a one-year period.  This discussion of market risks related to our consolidated balance sheet includes 
estimates of future economic environments caused by changes in market risks.  The effect of actual changes in these market risk 
factors may differ materially from our estimates.  In the ordinary course of business, we also face risks that are either nonfinancial 
or unquantifiable, including credit risk and legal risk.  These risks are not included in the following analyses.  

Our invested assets are primarily held as cash and cash equivalents, which are subject to various market risk exposures such as 
interest rate risk.  The fair value of our portfolio of cash and our cash equivalents as of December 31, 2016 approximated its 
carrying value due to its short-term duration.  We estimated market risk as the potential decrease in fair value resulting from a 
hypothetical one-percentage point increase in interest rates for the instruments contained in the cash and cash equivalents 
investment portfolio.  The resulting fair values were not materially different from their carrying values at December 31, 2016.  

As of December 31, 2016, we had $2,450.0 million of borrowings outstanding under our various note purchase agreements.  The 
aggregate estimated fair value of these borrowings at December 31, 2016 was $2,545.0 million due to the long-term duration and 
fixed interest rates associated with these debt obligations.  No active or observable market exists for our private placement 
long-term debt.  Therefore, the estimated fair value of this debt is based on the income valuation approach, which is a valuation 
technique that converts future amounts (for example, cash flows or income and expenses) to a single current (that is, discounted) 
amount.  The fair value measurement is determined on the basis of the value indicated by current market expectations about those 
future amounts.  Because our debt issuances generate a measurable income stream for each lender, the income approach was 
deemed to be an appropriate methodology for valuing the private placement long-term debt.  The methodology used calculated 
the original deal spread at the time of each debt issuance, which was equal to the difference between the yield of each issuance 
(the coupon rate) and the equivalent benchmark treasury yield at that time.  The market spread as of the valuation date was 
calculated, which is equal to the difference between an index for investment grade insurers and the equivalent benchmark treasury 
yield today.  An implied premium or discount to the par value of each debt issuance based on the difference between the 
origination deal spread and market as of the valuation date was then calculated.  The index we relied on to represent investment 
graded insurers was the Bloomberg Valuation Services (BVAL) U.S. Insurers BBB index.  This index is comprised primarily of 
insurance brokerage firms and was representative of the industry in which we operate.  For the purposes of our analysis, the 
average BBB rate was assumed to be the appropriate borrowing rate for us based on our current estimated credit rating.  

We estimated market risk as the potential impact on the value of the debt recorded in our consolidated balance sheet resulting 
from a hypothetical one-percentage point decrease in our weighted average borrowing rate as of December 31, 2016 and the 
resulting fair values would be $241.6 million higher than their carrying value (or $2,691.6 million).  We estimated market risk as 
the potential impact on the value of the debt recorded in our consolidated balance sheet resulting from a hypothetical one-
percentage point increase in our weighted average borrowing rate as of December 31, 2016 and the resulting fair values would be 
$40.5 million lower than their carrying value (or $2,409.5 million). 

55 

 
As of December 31, 2016, we had $278.0 million of borrowings outstanding under our Credit Agreement.  The fair value of these 
borrowings approximate their carrying value due to their short-term duration and variable interest rates associated with these debt 
obligations.  Market risk is estimated as the potential increase in fair value resulting from a hypothetical one-percentage point 
decrease in our weighted average short-term borrowing rate at December 31, 2016 and the resulting fair value is not be materially 
different from their carrying value. 

At December 31, 2016, we had $125.6 million of borrowings outstanding under our Premium Financing Debt Facility.  The fair 
value of these borrowings approximate their carrying value due to their short-term duration and variable interest rates associated 
with these debt obligations.  Market risk is estimated as the potential increase in fair value resulting from a hypothetical 
one-percentage point decrease in our weighted average short-term borrowing rate at December 31, 2016, and the resulting fair 
value is not materially different from their carrying value. 

We are subject to foreign currency exchange rate risk primarily from one of our larger U.K. based brokerage subsidiaries that 
incurs expenses denominated primarily in British pounds while receiving a substantial portion of its revenues in U.S. dollars.  In 
addition, we are subject to foreign currency exchange rate risk from our U.K., Australian, Canadian, Indian, Jamaican, New 
Zealand, Norwegian, Singaporean and various Caribbean and South American operations because we transact business in their 
local denominated currencies.  Foreign currency gains (losses) related to this market risk are recorded in earnings before income 
taxes as transactions occur.  Assuming a hypothetical adverse change of 10% in the average foreign currency exchange rate for 
2016 (a weakening of the U.S. dollar), earnings before income taxes would have increased by approximately $6.7 million.  
Assuming a hypothetical favorable change of 10% in the average foreign currency exchange rate for 2016 (a strengthening of the 
U.S. dollar), earnings before income taxes would have decreased by approximately $11.5 million.  We are also subject to foreign 
currency exchange rate risk associated with the translation of local currencies of our foreign subsidiaries into U.S. dollars.  We 
manage the balance sheets of our foreign subsidiaries, where practical, such that foreign liabilities are matched with equal foreign 
assets, maintaining a “balanced book” which minimizes the effects of currency fluctuations.  However, our consolidated financial 
position is exposed to foreign currency exchange risk related to intra-entity loans between our U.S. based subsidiaries and our 
non-U.S. based subsidiaries that are denominated in the respective local foreign currency.  A transaction that is in a foreign 
currency is first remeasured at the entity’s functional (local) currency, where applicable, (which is an adjustment to consolidated 
earnings) and then translated to the reporting (U.S. dollar) currency (which is an adjustment to consolidated stockholders’ equity) 
for consolidated reporting purposes.  If the transaction is already denominated in the foreign entity’s functional currency, only the 
translation to U.S. dollar reporting is necessary.  The remeasurement process required by U.S. GAAP for such foreign currency 
loan transactions will give rise to a consolidated unrealized foreign exchange gain or loss, which could be material, that is 
recorded in accumulated other comprehensive earnings (loss). 

Historically, we have not entered into derivatives or other similar financial instruments for trading or speculative purposes.  
However, with respect to managing foreign currency exchange rate risk in India, Norway and the U.K., we have periodically 
purchased financial instruments when market opportunities arose to minimize our exposure to this risk.  During 2016, 2015 and 
2014, we had several monthly put/call options in place with an external financial institution that are designed to hedge a 
significant portion of our future U.K. currency revenues (in 2016) and disbursements (in 2015) through various future payment 
dates.  In addition, during 2016, we had several monthly put/call options in place with an external financial institution that were 
designed to hedge a significant portion of our Indian currency disbursements through various future payment dates.  Although 
these hedging strategies were designed to protect us against significant U.K. and India currency exchange rate movements, we are 
still exposed to some foreign currency exchange rate risk for the portion of the payments and currency exchange rate that are 
unhedged.  The impact of these hedging strategies was not material to our consolidated financial statements for 2016, 2015 and 
2014.  See Note 18 to our consolidated financial statements for the changes in fair value of these derivative instruments reflected 
in comprehensive earnings in 2016, 2015 and 2014.  We entered into an AU$400.0 million foreign currency derivative investment 
contract that we executed on April 16, 2014 in connection with the signing of the agreement to acquire the Crombie/OAMPS 
operations.  This contract was designed to hedge a portion of the AU dollar denominated purchase price consideration of this 
acquisition.  The derivative investment contract was exercised on June 16, 2014, the date that the Crombie/OAMPS transaction 
closed.  In second quarter 2014, we recorded a pretax gain of $1.9 million related to this derivative investment contract.  These 
contracts were designed to hedge a portion of the GBP denominated purchase price consideration of this acquisition.   

56 

 
Item 8. Financial Statements and Supplementary Data.  

Arthur J. Gallagher & Co. 

Consolidated Statement of Earnings 
 (In millions, except per share data)  

Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income 
Gains on books of business sales 
Revenues from clean coal activities
Other net revenues 

Total revenues

Compensation
Operating
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables

Total expenses

Earnings before income taxes

Benefit for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

Year Ended December 31,

2016

2015

2014

$         

2,439.1
1,492.8
147.0
107.2
53.3
6.6
1,350.1
(1.3)

$         

2,338.7
1,432.3
125.5
93.7
54.2
6.7
1,310.8
30.5

$         

2,083.0
1,258.3
104.0
84.7
41.3
7.3
1,029.5
18.4

5,594.8

5,392.4

4,626.5

2,538.9
797.7
1,408.6
109.8
103.6
247.2
32.1

5,237.9

356.9
(88.1)

445.0
30.6

2,428.9
840.7
1,351.5
103.0
93.9
240.3
40.6

5,098.9

293.5
(95.6)

389.1
32.3

2,167.6
743.1
1,058.9
89.0
69.4
189.5
17.5

4,335.0

291.5
(36.0)

327.5
24.1

Net earnings attributable to controlling interests

$            

414.4

$            

356.8

$            

303.4

Basic net earnings per share

Diluted net earnings per share

Dividends declared per common share

$              

2.33

$              

2.07

$              

1.98

2.32

1.52

2.06

1.48

1.97

1.44

See notes to consolidated financial statements. 
57 

 
 
           
           
           
              
              
              
              
                
                
                
                
                
                  
                  
                  
           
           
           
                
                
                
           
           
           
           
           
           
              
              
              
           
           
           
              
              
                
              
                
                
              
              
              
                
                
                
           
           
           
              
              
              
              
              
              
              
              
              
                
                
                
                
                
                
                
                
                
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Consolidated Statement of Comprehensive Earnings 
(In millions) 

Net earnings

Change in pension liability, net of taxes 
Foreign currency translation
Change in fair value of derivative instruments, net of taxes 

Comprehensive earnings
Comprehensive earnings attributable to noncontrolling interests 

Year Ended December 31,

2016

2015

2014

$            

445.0

$            

389.1

$            

327.5

(4.4)
(231.8)
(4.9)

203.9
35.1

1.3
(261.1)
(2.1)

127.2
25.9

(18.6)
(238.4)
(1.0)

69.5
31.5

Comprehensive earnings attributable to controlling interests 

$            

168.8

$            

101.3

$              

38.0

See notes to consolidated financial statements 
58 

 
                
                  
              
            
            
            
                
                
                
              
              
                
                
                
                
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Consolidated Balance Sheet 
(In millions) 

Cash and cash equivalents
Restricted cash
Premiums and fees receivable
Other current assets

Total current assets

Fixed assets - net
Deferred income taxes
Other noncurrent assets
Goodwill - net
Amortizable intangible assets - net

Total assets

Premiums payable to insurance and reinsurance companies
Accrued compensation and other accrued liabilities
Unearned fees
Other current liabilities
Premium financing borrowings
Corporate related borrowings - current

Total current liabilities

Corporate related borrowings - noncurrent
Other noncurrent liabilities

Total liabilities

Stockholders' equity:
Common stock - authorized 400.0 shares; issued and 

outstanding 178.3 shares in 2016 and 176.9 shares in 2015

Capital in excess of par value
Retained earnings
Accumulated other comprehensive loss

Stockholders' equity attributable to controlling interests
Stockholders' equity attributable to noncontrolling interests

Total stockholders' equity

December 31,

2016

2015

$                 

545.5
1,392.1
1,844.8
633.7

$                 

480.4
1,412.1
1,734.0
587.2

4,416.1

377.6
796.5
504.3
3,767.8
1,627.3

4,213.7

249.0
643.5
442.6
3,662.9
1,698.8

$            

11,489.6

$            

10,910.5

$              

2,996.1
772.1
69.0
70.9
125.6
578.0

$              

2,877.1
812.7
61.3
54.0
137.0
245.0

4,611.7

2,144.6
1,077.5

7,833.8

178.3
3,265.5
916.4
(763.6)

3,596.6
59.2
3,655.8

4,187.1

2,071.7
963.5

7,222.3

176.9
3,209.4
774.5
(522.5)

3,638.3
49.9
3,688.2

Total liabilities and stockholders' equity

$            

11,489.6

$            

10,910.5

See notes to consolidated financial statements. 
59 

 
                
                
                
                
                   
                   
                
                
                   
                   
                   
                   
                   
                   
                
                
                
                
                   
                   
                     
                     
                     
                     
                   
                   
                   
                   
                
                
                
                
                
                   
                
                
                   
                   
                
                
                   
                   
                  
                  
                
                
                     
                     
                
                
 
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Consolidated Statement of Cash Flows 
(In millions) 

Cash flows from operating activities:

Net earnings
Adjustments to reconcile net earnings to net cash provided 
   by operating activities:

Net gain on investments and other
Depreciation and amortization
Change in estimated acquisition earnout payables
Amortization of deferred compensation and restricted stock
Stock-based and other noncash compensation expense
Effect of changes in foreign exchange rate
Net change in restricted cash
Net change in premiums receivable
Net change in premiums payable
Net change in other current assets
Net change in accrued compensation and other accrued liabilities
Net change in fees receivable/unearned fees
Net change in income taxes payable
Net change in deferred income taxes
Net change in other noncurrent assets and liabilities
Unrealized foreign currency remeasurement loss

Net cash provided by operating activities

Cash flows from investing activities:
Net additions to fixed assets
Cash paid for acquisitions, net of cash acquired
Net proceeds from sales of operations/books of business
Net funding of investment transactions

Net cash used by investing activities

Cash flows from financing activities:

Proceeds from issuance of common stock
Tax impact from issuance of common stock
Repurchases of common stock
Payments to noncontrolling interests
Dividends paid
Net borrowings on premium financing debt facility
Borrowings on line of credit facilities
Repayments on line of credit facilities
Borrowings of corporate related long-term debt
Repayments of corporate related long-term debt

Net cash provided (used) by financing activities

Effect of changes in foreign exchange rates on cash and cash equivalents 

Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

Supplemental disclosures of cash flow information:

Interest paid
Income taxes paid

Year Ended December 31,
2015

2016

2014

$         

445.0

$         

389.1

$         

327.5

(6.5)
350.8
32.1
28.5
14.7
(3.0)
(50.3)
(242.8)
352.9
(55.2)
69.1
2.8
(10.8)
(158.0)
(34.5)
(112.7)

622.1

(217.8)
(327.3)
7.8
(31.9)

(569.2)

45.6
6.5
(101.0)
(41.8)
(272.2)
(12.2)
2,740.0
(2,657.0)
376.0
(50.0)

33.9

(21.7)

65.1
480.4

(6.6)
334.2
40.6
22.7
11.2
(0.2)
(45.6)
(209.3)
406.6
(34.7)
217.8
(49.6)
(18.5)
(161.2)
(89.5)
(154.4)

652.6

(99.0)
(342.3)
9.2
(29.5)

(461.6)

203.3
5.3
-
(39.9)
(257.5)
23.9
849.0
(794.0)
-
-

(9.9)

(15.1)

166.0
314.4

(23.0)
258.9
17.5
22.9
10.6
(0.5)
(62.1)
95.3
60.0
(150.5)
191.6
(26.0)
4.9
(126.1)
(22.9)
(141.5)

436.6

(81.5)
(1,918.3)
8.2
(20.1)

(2,011.7)

997.0
6.9
-
(34.3)
(223.1)
7.5
1,109.9
(1,500.4)
1,300.0
(100.0)

1,563.5

27.9

16.3
298.1

$         

545.5

$         

480.4

$         

314.4

$         

112.8
66.1

$         

103.9
78.3

$           

82.5
72.9

See notes to consolidated financial statements. 
60 

 
             
             
           
           
           
           
             
             
             
             
             
             
             
             
             
             
             
             
           
           
           
         
         
             
           
           
             
           
           
         
             
           
           
               
           
           
           
           
               
         
         
         
           
           
           
         
         
         
           
           
           
         
           
           
         
         
      
               
               
               
           
           
           
         
         
      
             
           
           
               
               
               
         
                
                
           
           
           
         
         
         
           
             
               
        
           
        
      
         
      
           
                
        
           
                
         
             
             
        
           
           
             
             
           
             
           
           
           
             
             
             
 
Arthur J. Gallagher & Co. 
Consolidated Statement of Stockholders’ Equity 
(In millions) 

Compre he nsive
Earnings (Loss)

Noncontrolling 
Inte re sts

$                      

(2.6)
-

$            

Balance at December 31, 2013

133.6

$

133.6

$  

1,358.1

Common Stock
 Share s Amount

Exce ss of
Par Value

Net earnings
Net purchase of subsidiary shares
from noncontrolling interests

Dividends paid to 

noncontrolling interests

Net change in pension asset/liability, 
net of taxes of ($12.4) million

Foreign currency translation 
Change in fair value of 

derivative instruments, 

net of taxes of ($0.7) million

Compensation expense related
to stock option plan grants
T ax impact from issuance of 

common stock

Common stock issued in:

Fifty-three purchase transactions
Stock option plans
Employee stock purchase plan
Deferred compensation
and restricted stock
Stock issuance under 

dribble-out program

Stock issuance from public offering
Other compensation expense

Cash dividends declared 
on common stock

-

-

-

-
-

-

-

-

6.5
1.6
0.3

0.1

0.6
21.9
-

-

-

-

-

-
-

-

-

-

6.5
1.6
0.3

0.1

0.6
21.9
-

-

-

-

-

-
-

-

9.5

6.9

292.8
42.6
12.1

8.4

28.4
889.5
1.1

-

Balance at December 31, 2014

164.6

164.6

2,649.4

Net earnings
Net purchase of subsidiary shares
from noncontrolling interests

Dividends paid to 

noncontrolling interests

Net change in pension asset/liability, 

net of taxes of $0.9 million

Foreign currency translation 
Change in fair value of 

derivative instruments, 

net of taxes of ($1.4) million

Compensation expense related
to stock option plan grants
T ax impact from issuance of 

common stock

Common stock issued in:

T hirty-nine purchase transactions
Stock option plans
Employee stock purchase plan
Deferred compensation
and restricted stock
Stock issuance under 

dribble-out program
Cash dividends declared 
on common stock
Balance at December 31, 2015

-

-

-

-
-

-

-

-

7.3
1.4
0.3

0.2

3.1

-

-

-

-

-
-

-

-

-

7.3
1.4
0.3

0.2

3.1

-

-

-

-

-
-

-

11.2

5.3

338.9
39.0
13.5

6.0

146.1

-

176.9

$

176.9

$  

3,209.4

Re taine d
Earnings

$  

596.4
303.4

-

-

-
-

-

-

-

-
-
-

-

-
-
-

(223.8)

676.0
356.8

-

-

-
-

-

-

-

-
-
-

-

-

Total

$ 

2,114.8
327.5

49.3

29.3
24.1

49.3

(34.4)

(34.4)

-
7.4

(18.6)
(231.0)

-

-

-

-
-
-

-

-
-
-

-

75.7
32.3

(1.0)

9.5

6.9

299.3
44.2
12.4

8.5

29.0
911.4
1.1

(223.8)

3,305.1
389.1

(15.0)

(15.0)

(36.7)

(36.7)

-
(6.4)

1.3
(267.5)

-

-

-

-
-
-

-

-

(2.1)

11.2

5.3

346.2
40.4
13.8

6.2

149.2

-

-

(18.6)
(238.4)

(1.0)

-

-

-
-
-

-

-
-
-

-

(260.6)

-

-

-

1.3
(261.1)

(2.1)

-

-

-
-
-

-

-

(258.3)
774.5

$  

$                 

-
(522.5)

-
49.9

(258.3)
3,688.2

$ 

$            

See notes to consolidated financial statements. 
61 

 
   
         
        
           
   
                          
              
     
         
        
           
         
                          
              
       
         
        
           
         
                          
            
     
         
        
           
         
                     
                 
     
         
        
           
         
                  
                
   
         
        
           
         
                       
                 
       
         
        
          
         
                          
                 
         
         
        
          
         
                          
                 
         
       
      
      
         
                          
                 
     
       
      
        
         
                          
                 
       
       
      
        
         
                          
                 
       
       
      
          
         
                          
                 
         
       
      
        
         
                          
                 
       
     
    
      
         
                          
                 
     
         
        
          
         
                          
                 
         
         
        
           
  
                          
                 
   
   
  
   
   
                  
              
  
         
        
           
   
                          
              
     
         
        
           
         
                          
            
     
         
        
           
         
                          
            
     
         
        
           
         
                         
                 
         
         
        
           
         
                  
              
   
         
        
           
         
                       
                 
       
         
        
        
         
                          
                 
       
         
        
          
         
                          
                 
         
       
      
      
         
                          
                 
     
       
      
        
         
                          
                 
       
       
      
        
         
                          
                 
       
       
      
          
         
                          
                 
         
       
      
      
         
                          
                 
     
         
        
           
  
                          
                 
   
   
 
 
 
 
Arthur J. Gallagher & Co. 
Consolidated Statement of Stockholders’ Equity (continued) 
(In millions) 
C apital in
Exce ss of
Par Value

Accumulate d O the r
Compre he nsive
Earnings (Loss)

Common Stock
 Share s Amount

Re taine d
Earnings

Noncontrolling 
Inte re sts

Total

Balance at December 31, 2015

176.9

$

176.9

$  

3,209.4

$  

774.5

$                 

(522.5)

$            

49.9

$ 

3,688.2

Net earnings
Net purchase of subsidiary shares
from noncontrolling interests

Dividends paid to 

noncontrolling interests

Net change in pension asset/liability, 

net of taxes of ($2.9) million

Foreign currency translation 
Change in fair value of 

derivative instruments, 

net of taxes of ($3.2) million

Compensation expense related
to stock option plan grants
T ax impact from issuance of 

common stock

Common stock issued in:

Nine purchase transactions
Stock option plans
Employee stock purchase plan
Deferred compensation
and restricted stock
Common stock repurchases
Cash dividends declared 
on common stock
Balance at December 31, 2016

-

-

-

-
-

-

-

-

-

-

-

-
-

-

-

-

2.0
1.1
0.4

0.2
(2.3)

2.0
1.1
0.4

0.2
(2.3)

-

-

-

-
-

-

14.7

6.5

89.6
28.6
15.5

(0.1)
(98.7)

414.4

-

-

-
-

-

-

-

-
-
-

-
-

-

-

-

178.3

$

178.3

$  

3,265.5

(272.5)
916.4

$  

-

-

-

(4.4)
(231.8)

(4.9)

-

-

-
-
-

-
-

-

30.6

8.3

445.0

8.3

(34.1)

(34.1)

-
4.5

(4.4)
(227.3)

-

-

-

-
-
-

-
-

(4.9)

14.7

6.5

91.6
29.7
15.9

0.1
(101.0)

-
59.2

(272.5)
3,655.8

$ 

$                 

(763.6)

$            

See notes to consolidated financial statements. 
62 

 
   
         
        
           
   
                          
              
     
         
        
           
         
                          
                
         
         
        
           
         
                          
            
     
         
        
           
         
                       
                 
       
         
        
           
         
                  
                
   
         
        
           
         
                       
                 
       
         
        
        
         
                          
                 
       
         
        
          
         
                          
                 
         
       
      
        
         
                          
                 
       
       
      
        
         
                          
                 
       
       
      
        
         
                          
                 
       
       
      
        
         
                          
                 
         
      
     
      
         
                          
                 
   
         
        
           
  
                          
                 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Notes to Consolidated Financial Statements 

December 31, 2016 

1.  Summary of Significant Accounting Policies 

Nature of Operations - Arthur J. Gallagher & Co. and its subsidiaries, collectively referred to herein as we, our, us or the 
company, provide insurance brokerage and risk management services to a wide variety of commercial, industrial, institutional and 
governmental organizations through three reportable operating segments.  Commission and fee revenue generated by the 
brokerage segment is primarily related to the negotiation and placement of insurance for our clients.  Fee revenue generated by 
the risk management segment is primarily related to claims management, information management, risk control consulting (loss 
control) services and appraisals in the property/casualty market.  Investment income and other revenue are generated from our 
premium financing operations and our investment portfolio, which includes invested cash and restricted funds, as well as clean 
energy and other investments.  We are headquartered in Itasca, Illinois, have operations in 33 countries and offer client-service 
capabilities in more than 150 countries globally through a network of correspondent insurance brokers and consultants. 

Basis of Presentation - The accompanying consolidated financial statements include our accounts and all of our majority-owned 
subsidiaries (50% or greater ownership).  Substantially all of our investments in partially owned entities in which our ownership 
is less than 50% are accounted for using the equity method based on the legal form of our ownership interest and the applicable 
ownership percentage of the entity.  However, in situations where a less than 50%-owned investment has been determined to be a 
variable interest entity (which we refer to as a VIE) and we are deemed to be the primary beneficiary in accordance with the 
variable interest model of consolidation, we will consolidate the investment into our consolidated financial statements.  For 
partially owned entities accounted for using the equity method, our share of the net earnings of these entities is included in 
consolidated net earnings.  All material intercompany accounts and transactions have been eliminated in consolidation.   

In the preparation of our consolidated financial statements as of December 31, 2016, management evaluated all material 
subsequent events or transactions that occurred after the balance sheet date through the date on which the financial statements 
were issued for potential recognition in our consolidated financial statements and/or disclosure in the notes thereto. 

Use of Estimates - The preparation of our consolidated financial statements in conformity with generally accepted accounting 
principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements 
and accompanying notes.  Such estimates and assumptions could change in the future as more information becomes known, 
which could impact the amounts reported and disclosed herein. 

Revenue Recognition - Our revenues are derived from commissions, fees and investment income. 

We recognize commission revenues at the later of the billing or the effective date of the related insurance policies, net of an 
allowance for estimated policy cancellations.  We recognize commission revenues related to installment premiums as the 
installments are billed.  We recognize supplemental commission revenues using internal data and information received from 
insurance carriers that allows us to reasonably estimate the supplemental commissions earned in the period.  A supplemental 
commission is a commission paid by an insurance carrier that is above the base commission paid, is determined by the insurance 
carrier, and is established annually in advance of the contractual period based on historical performance criteria.  We recognize 
contingent commissions and commissions on premiums directly billed by insurance carriers as revenue when we have obtained 
the data necessary to reasonably determine such amounts.  Typically, we cannot reasonably determine these types of commission 
revenues until we have received the cash or the related policy detail or other carrier specific information from the insurance 
carrier.  A contingent commission is a commission paid by an insurance carrier based on the overall profit and/or volume of the 
business placed with that insurance carrier during a particular calendar year and is determined after the contractual period.  
Commissions on premiums billed directly by insurance carriers to the insureds generally relate to a large number of 
property/casualty insurance policy transactions, each with small premiums, and comprise a substantial portion of the revenues 
generated by our employee benefit brokerage operations.  Under these direct bill arrangements, the insurance carrier controls the 
entire billing and policy issuance process.  We record the income effects of subsequent premium adjustments when the 
adjustments become known.   

Fee revenues generated from the brokerage segment primarily relate to fees negotiated in lieu of commissions that we recognize 
in the same manner as commission revenues.  Fee revenues generated from the risk management segment relate to third party 
claims administration, loss control and other risk management consulting services, which we provide over a period of time, 
typically one year.  We recognize these fee revenues ratably as the services are rendered, and record the income effects of 
subsequent fee adjustments when the adjustments become known. 

We deduct brokerage expense from gross revenues in our determination of our total revenues.  Brokerage expense represents 
commissions paid to sub-brokers related to the placement of certain business by our brokerage segment.  We recognize this 
expense in the same manner as commission revenues. 

63 

 
Premiums and fees receivable in the accompanying consolidated balance sheet are net of allowances for estimated policy 
cancellations and doubtful accounts.  The allowance for estimated policy cancellations was $7.1 million and $7.4 million at 
December 31, 2016 and 2015, respectively, which represents a reserve for future reversals in commission and fee revenues related 
to the potential cancellation of client insurance policies that were in force as of each year end.  The allowance for doubtful 
accounts was $12.8 million and $13.3 million at December 31, 2016 and 2015, respectively.  We establish the allowance for 
estimated policy cancellations through a charge to revenues and the allowance for doubtful accounts through a charge to 
operating expenses.  Both of these allowances are based on estimates and assumptions using historical data to project future 
experience.  Such estimates and assumptions could change in the future as more information becomes known which could impact 
the amounts reported and disclosed herein.  We periodically review the adequacy of these allowances and make adjustments as 
necessary.   

Investment income primarily includes interest and dividend income (including interest income from our premium financing 
operations), which is accrued as it is earned.  Gains on books of business sales represent one-time gains related to sales of 
brokerage related businesses, which are primarily recognized on a cash received basis.  Revenues from clean coal activities 
include revenues from consolidated clean coal production plants, royalty income from clean coal licenses and income (loss) 
related to unconsolidated clean coal production plants, all of which are recognized as earned.  Revenues from consolidated clean 
coal production plants represent sales of refined coal.  Royalty income from clean coal licenses represents fee income related to 
the use of clean coal technologies.  Income (loss) from unconsolidated clean coal production plants includes income (losses) 
related to our equity portion of the pretax results of the clean coal production plants and production based installment sale income 
from majority investors.   

Claims Handling Obligations - We are obligated under certain circumstances to provide future claims handling and certain 
administrative services for our former global risks brokerage clients in the U.K.  Our obligation is the result of following the 
industry practice of insurance brokers providing future claims handling and administrative services to former clients.  In addition, 
under certain circumstances, our risk management segment operations are contractually obligated to provide contract claim 
settlement and administration services to our former clients.  Accordingly, we record a liability for these deferred run-off 
obligations based on the estimated costs to provide these future services to former clients.  This liability is based on estimates and 
assumptions using historical data to project future experience.  Such estimates and assumptions could change in the future as 
more information becomes known which could impact the amounts reported and disclosed herein.  We periodically review (at 
least annually) the adequacy of this liability and will make adjustments as necessary.   

Earnings per Share - Basic net earnings per share is computed by dividing net earnings by the weighted average number of 
common shares outstanding during the reporting period.  Diluted net earnings per share is computed by dividing net earnings by 
the weighted average number of common and common equivalent shares outstanding during the reporting period.  Common 
equivalent shares include incremental shares from dilutive stock options, which are calculated from the date of grant under the 
treasury stock method using the average market price for the period. 

Cash and Cash Equivalents - Short-term investments, consisting principally of cash and money market accounts that have 
average maturities of 90 days or less, are considered cash equivalents. 

Restricted Cash - In our capacity as an insurance broker, we collect premiums from insureds and, after deducting our 
commissions and/or fees, remit these premiums to insurance carriers.  We hold unremitted insurance premiums in a fiduciary 
capacity until we disburse them, and the use of such funds is restricted by laws in certain states and foreign jurisdictions in which 
our subsidiaries operate.  Various state and foreign agencies regulate insurance brokers and provide specific requirements that 
limit the type of investments that may be made with such funds.  Accordingly, we invest these funds in cash and U.S. Treasury 
fund accounts.  We can earn interest income on these unremitted funds, which is included in investment income in the 
accompanying consolidated statement of earnings.  These unremitted amounts are reported as restricted cash in the accompanying 
consolidated balance sheet, with the related liability reported as premiums payable to insurance and reinsurance companies.  
Additionally, several of our foreign subsidiaries are required by various foreign agencies to meet certain liquidity and solvency 
requirements.  We were in compliance with these requirements at December 31, 2016. 

Related to our third party administration business and in certain of our brokerage operations, we are responsible for client claim 
funds that we hold in a fiduciary capacity.  We do not earn any interest income on the funds held.  These client funds have been 
included in restricted cash, along with a corresponding liability in premiums payable to insurance and reinsurance companies in 
the accompanying consolidated balance sheet. 

Derivative Instruments - In the normal course of business, we are exposed to the impact of foreign currency fluctuations that 
impact our results of operations and cash flows.  We utilize a foreign currency risk management program involving foreign 
currency derivatives that consist of several monthly put/call options designed to hedge a portion of our future foreign currency 
disbursements through various future payment dates.  To mitigate the counterparty credit risk we only enter into contracts with 
carefully selected major financial institutions based upon their credit ratings and other factors.  These derivative instrument 
contracts are cash flow hedges that qualify for hedge accounting and primarily hedge against fluctuations between changes in the 
GBP and Indian Rupee versus the U.S. dollar.  Changes in fair value of the derivative instruments are reflected in other 
comprehensive earnings in the accompanying consolidated balance sheet.  The impact of the hedge at maturity is recognized in 
the income statement as a component of investment income, compensation and operating expenses depending on the nature of the 

64 

 
hedged item.  These derivative instrument contracts are periodically monitored for hedge ineffectiveness, the amount of which 
has not been material to the accompanying consolidated financial statements.  We do not use derivatives for trading or speculative 
purposes.  In 2014, other net revenues also includes a gain of $1.9 million related to an AU$400.0 million foreign currency 
derivative investment contract that we executed on April 16, 2014 in connection with the signing of the agreement to acquire the 
Crombie/OAMPS operations, headquartered in Australia.  This contract was designed to hedge a portion of the AU dollar 
denominated purchase price consideration of this acquisition.  The derivative investment contract was exercised on June 16, 2014, 
the date that the Crombie/OAMPS transaction closed.     

Premium Financing - Seven subsidiaries of the brokerage segment make short-term loans (generally with terms of twelve 
months or less) to our clients to finance premiums.  These premium financing contracts are structured to minimize potential bad 
debt expense to us.  Such receivables are generally considered delinquent after seven days of the payment due date.  In normal 
course, insurance policies are cancelled within one month of the contractual payment due date if the payment remains delinquent.  
We recognize interest income as it is earned over the life of the contract using the “level-yield” method.  Unearned interest related 
to contracts receivable is included in the receivable balance in the accompanying consolidated balance sheet.  The outstanding 
loan receivable balance was $241.2 million and $220.2 million at December 31, 2016 and 2015, respectively. 

Fixed Assets - We carry fixed assets at cost, less accumulated depreciation, in the accompanying consolidated balance sheet.  
We periodically review long-lived assets for impairment whenever events or changes in business circumstances indicate that the 
carrying value of the assets may not be recoverable.  Under those circumstances, if the fair value were less than the carrying 
amount of the asset, we would recognize a loss for the difference.  Depreciation for fixed assets is computed using the straight-
line method over the following estimated useful lives: 

Office equipment
Furniture and fixtures
Computer equipment
Building
Software
Refined fuel plants
Leasehold improvements

Useful Life

Three to ten years
Three to ten years
Three to five years
Fifteen to forty years
Three to five years
Ten years
Shorter of the lease term or useful life of the asset

Intangible Assets - Intangible assets represent the excess of cost over the estimated fair value of net tangible assets of acquired 
businesses.  Our primary intangible assets are classified as either goodwill, expiration lists, non-compete agreements or trade 
names.  Expiration lists, non-compete agreements and trade names are amortized using the straight-line method over their 
estimated useful lives (three to fifteen years for expiration lists, three to five years for non-compete agreements and five to fifteen 
years for trade names), while goodwill is not subject to amortization.  The establishment of goodwill, expiration lists, non-
compete agreements and trade names and the determination of estimated useful lives are primarily based on valuations we receive 
from qualified independent appraisers.  The calculations of these amounts are based on estimates and assumptions using historical 
and projected financial information and recognized valuation methods.  Different estimates or assumptions could produce 
different results.  We carry intangible assets at cost, less accumulated amortization, in the accompanying consolidated balance 
sheet. 

We review all of our intangible assets for impairment periodically (at least annually for goodwill) and whenever events or 
changes in business circumstances indicate that the carrying value of the assets may not be recoverable.  We perform such 
impairment reviews at the division (i.e., reporting unit) level with respect to goodwill and at the business unit level for 
amortizable intangible assets.  In reviewing intangible assets, if the fair value were less than the carrying amount of the respective 
(or underlying) asset, an indicator of impairment would exist and further analysis would be required to determine whether or not a 
loss would need to be charged against current period earnings as a component of amortization expense.  Based on the results of 
impairment reviews in 2016, 2015 and 2014, we wrote off $1.8 million, $11.5 million and $1.8 million, respectively, of 
amortizable intangible assets primarily related to prior year acquisitions of our brokerage segment, which is included in 
amortization expense in the accompanying consolidated statement of earnings.  The determinations of impairment indicators and 
fair value are based on estimates and assumptions related to the amount and timing of future cash flows and future interest rates.  
Such estimates and assumptions could change in the future as more information becomes known which could impact the amounts 
reported and disclosed herein. 

65 

 
 
Income Taxes - Our tax rate reflects the statutory tax rates applicable to our taxable earnings and tax planning in the various 
jurisdictions in which we operate.  Significant judgment is required in determining the annual effective tax rate and in evaluating 
uncertain tax positions.  We report a liability for unrecognized tax benefits resulting from uncertain tax positions taken or 
expected to be taken in our tax return.  We evaluate our tax positions using a two-step process.  The first step involves 
recognition.  We determine whether it is more likely than not that a tax position will be sustained upon tax examination based 
solely on the technical merits of the position.  The technical merits of a tax position are derived from both statutory and judicial 
authority (legislation and statutes, legislative intent, regulations, rulings and case law) and their applicability to the facts and 
circumstances of the position.  If a tax position does not meet the “more likely than not” recognition threshold, we do not 
recognize the benefit of that position in the financial statements.  The second step is measurement.  A tax position that meets the 
“more likely than not” recognition threshold is measured to determine the amount of benefit to recognize in the financial 
statements.  The tax position is measured as the largest amount of benefit that has a likelihood of greater than 50% of being 
realized upon ultimate resolution with a taxing authority.  

Uncertain tax positions are measured based upon the facts and circumstances that exist at each reporting period and involve 
significant management judgment.  Subsequent changes in judgment based upon new information may lead to changes in 
recognition, derecognition and measurement.  Adjustments may result, for example, upon resolution of an issue with the taxing 
authorities, or expiration of a statute of limitations barring an assessment for an issue.  We recognize interest and penalties, if any, 
related to unrecognized tax benefits in our provision for income taxes.   

Tax law requires certain items to be included in our tax returns at different times than such items are reflected in the financial 
statements.  As a result, the annual tax expense reflected in our consolidated statements of earnings is different than that reported 
in our tax returns.  Some of these differences are permanent, such as expenses that are not deductible in our tax returns, and some 
differences are temporary and reverse over time, such as depreciation expense and amortization expense deductible for income 
tax purposes.  Temporary differences create deferred tax assets and liabilities.  Deferred tax liabilities generally represent tax 
expense recognized in the financial statements for which a tax payment has been deferred, or expense which has been deducted in 
the tax return but has not yet been recognized in the financial statements.  Deferred tax assets generally represent items that can 
be used as a tax deduction or credit in tax returns in future years for which a benefit has already been recorded in the financial 
statements.   

We establish or adjust valuation allowances for deferred tax assets when we estimate that it is more likely than not that future 
taxable income will be insufficient to fully use a deduction or credit in a specific jurisdiction.  In assessing the need for the 
recognition of a valuation allowance for deferred tax assets, we consider whether it is more likely than not that some portion, or 
all, of the deferred tax assets will not be realized and adjust the valuation allowance accordingly.  We evaluate all significant 
available positive and negative evidence as part of our analysis.  Negative evidence includes the existence of losses in recent 
years.  Positive evidence includes the forecast of future taxable income by jurisdiction, tax-planning strategies that would result in 
the realization of deferred tax assets and the presence of taxable income in prior carryback years.  The underlying assumptions we 
use in forecasting future taxable income require significant judgment and take into account our recent performance.  Such 
estimates and assumptions could change in the future as more information becomes known which could impact the amounts 
reported and disclosed herein.  The ultimate realization of deferred tax assets depends on the generation of future taxable income 
during the periods in which temporary differences are deductible or creditable.    

Fair Value of Financial Instruments - Fair value accounting establishes a framework for measuring fair value, which is defined 
as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date (i.e., an exit price).  This framework includes a fair value hierarchy that prioritizes the inputs 
to the valuation technique used to measure fair value.   

The classification of a financial instrument within the valuation hierarchy is based upon the transparency of inputs to the 
valuation of an asset or liability on the measurement date.  The three levels of the hierarchy in order of priority of inputs to the 
valuation technique are defined as follows: 

  Level 1 - Valuations are based on unadjusted quoted prices in active markets for identical financial instruments; 

  Level 2 - Valuations are based on quoted market prices, other than quoted prices included in Level 1, in markets that are 
not active or on inputs that are observable either directly or indirectly for the full term of the financial instrument; and 

  Level 3 - Valuations are based on pricing or valuation techniques that require inputs that are both unobservable and 

significant to the overall fair value measurement of the financial instrument.  Such inputs may reflect management’s own 
assumptions about the assumptions a market participant would use in pricing the financial instrument. 

The level in the fair value hierarchy within which the fair value measurement is classified is determined based on the lowest level 
input that is significant to the fair value measure in its entirety.  

66 

 
The carrying amounts of financial assets and liabilities reported in the accompanying consolidated balance sheet for cash and cash 
equivalents, restricted cash, premiums and fees receivable, premiums payable to insurance carriers, accrued salaries and bonuses, 
accounts payable and other accrued liabilities, unearned fees and income taxes payable, at December 31, 2016 and 2015, 
approximate fair value because of the short-term duration of these instruments.  See Note 3 to our consolidated financial 
statements for the fair values related to the establishment of intangible assets and the establishment and adjustment of earnout 
payables.  See Note 7 to our consolidated financial statements for the fair values related to borrowings outstanding at 
December 31, 2016 and 2015 under our debt agreements.  See Note 12 to our consolidated financial statements for the fair values 
related to investments at December 31, 2016 and 2015 under our defined benefit pension plan.   

Litigation - We are the defendant in various legal actions related to claims, lawsuits and proceedings incident to the nature of our 
business.  We record liabilities for loss contingencies, including legal costs (such as fees and expenses of external lawyers and 
other service providers) to be incurred, when it is probable that a liability has been incurred on or before the balance sheet date 
and the amount of the liability can be reasonably estimated.  We do not discount such contingent liabilities.  To the extent 
recovery of such losses and legal costs is probable under our insurance programs, we record estimated recoveries concurrently 
with the losses recognized.  Significant management judgment is required to estimate the amounts of such contingent liabilities 
and the related insurance recoveries.  In order to assess our potential liability, we analyze our litigation exposure based on 
available information, including consultation with outside counsel handling the defense of these matters.  As these liabilities are 
uncertain by their nature, the recorded amounts may change due to a variety of different factors, including new developments in, 
or changes in approach, such as changing the settlement strategy as applicable to each matter.   

Retention bonus arrangements - In connection with the hiring and retention of both new talent and experienced personnel, 
including our senior management, brokers and other key personnel, we have entered into various agreements with key employees 
setting up the conditions for the cash payment of certain retention bonuses.  These bonuses are an incentive for these employees 
to remain with the company, for a fixed period of time, to allow us to capitalize on their knowledge and experience.  We have 
various forms of retention bonus arrangements; some are paid up front and some are paid at the end of the term, but all are 
contingent upon successfully completing a minimum period of employment.  A retention bonus that is paid to an employee 
upfront that is contingent on a certain minimum period of employment, will be initially classified as a prepaid asset and amortized 
to compensation expense as the future services are rendered over the duration of the stay period.  A retention bonus that is paid to 
an employee at the end of the term that is contingent on a certain minimum period of employment, will be accrued as a liability 
through compensation expense as the future services are rendered over the duration of the stay period.  If an employee leaves 
prior to the required time frame to earn the retention bonus outright, then all or any portion that is ultimately unearned or 
refundable, and recovered by the company if prepaid, is forfeited and reversed through compensation expense. 

Stock-Based Compensation - We have several employee equity-settled and cash-settled share-based compensation plans.  
Equity-settled share-based payments to employees include grants of stock options, performance stock units and restricted stock 
units and are measured based on estimated grant date fair value.  We have elected to use the Black-Scholes option pricing model 
to determine the fair value of stock options on the dates of grant.  Performance stock units are measured on the probable outcome 
of the performance conditions applicable to each grant.  Restricted stock units are measured based on the fair market values of the 
underlying stock on the dates of grant.  Shares are issued on the vesting dates net of the minimum statutory tax withholding 
requirements, as applicable, to be paid by us on behalf of our employees.  As a result, the actual number of shares issued will be 
fewer than the actual number of performance stock units and restricted stock units outstanding.  Furthermore, we record the 
liability for withholding amounts to be paid by us as a reduction to additional paid-in capital when paid.   

Cash-settled share-based payments to employees include awards under our Performance Unit Program and stock appreciation 
rights.  The fair value of the amount payable to employees in respect of cash-settled share-based payments is recognized as 
compensation expense, with a corresponding increase in liabilities, over the vesting period.  The liability is remeasured at each 
reporting date and at settlement date.  Any changes in fair value of the liability are recognized as compensation expense. 

We recognize share-based compensation expense over the requisite service period for awards expected to ultimately vest.  
Forfeitures are estimated on the date of grant and revised if actual or expected forfeiture activity differs from original estimates. 

Employee Stock Purchase Plan - We have an employee stock purchase plan (which we refer to as the ESPP), under which the 
sale of 8.0 million shares of our common stock has been authorized.  Eligible employees may contribute up to 15% of their 
compensation towards the quarterly purchase of our common stock at a purchase price equal to 95% of the lesser of the fair 
market value of our common stock on the first business day or the last business day of the quarterly offering period.  Eligible 
employees may annually purchase shares of our common stock with an aggregate fair market value of up to $25,000 (measured as 
of the first day of each quarterly offering period of each calendar year), provided that no employee may purchase more than 2,000 
shares of our common stock under the ESPP during any calendar year.  At December 31, 2016, 7.5 million shares of our common 
stock was reserved for future issuance under the ESPP. 

Defined Benefit Pension and Other Postretirement Plans - We recognize in our consolidated balance sheet, an asset for our 
defined benefit postretirement plans’ overfunded status or a liability for our plans’ underfunded status.  We recognize changes in 
the funded status of our defined benefit postretirement plans in comprehensive earnings in the year in which the changes occur.  
We use December 31 as the measurement date for our plans’ assets and benefit obligations.  See Note 12 to our consolidated 
financial statements for additional information required to be disclosed related to our defined benefit postretirement plans. 

67 

 
2.  Effect of New Accounting Pronouncements 

Leases  
In February 2016, the Financial Accounting Standards Board (which we refer to as the FASB) issued Accounting Standards 
Update (which we refer to as ASU) 2016-02, Leases (Topic 842).  Under this new accounting guidance, an entity is required to 
recognize right-of-use assets and lease liabilities on its balance sheet and disclose key information about leasing arrangements.  
This new guidance offers specific accounting guidance for a lessee, a lessor and sale and leaseback transactions.  Lessees and 
lessors are required to disclose qualitative and quantitative information about leasing arrangements to enable a user of the 
financial statements to assess the amount, timing and uncertainty of cash flows arising from leases.  This new guidance is 
effective for first quarter 2019, and requires a modified retrospective adoption, with early adoption permitted.   

We anticipate this guidance will have a material impact on our consolidated financial statements.  While we are continuing to 
assess all potential impacts of the new guidance, we currently believe the most significant impact relates to our real estate 
operating leases and the related recognition of right-of-use assets and lease liabilities in both noncurrent assets and noncurrent 
liabilities in our consolidated balance sheet.  
Stock Compensation  
In March 2016, the FASB issued ASU No. 2016-09, Improvements to Employee Share-Based Payment Accounting.  This new 
accounting guidance requires that all companies recognize the income tax effects of awards in the income statement when the 
awards vest or are settled, rather than maintaining an APIC pool and recognizing the tax benefits in excess of compensation costs 
through stockholders’ equity.  As it relates to forfeitures, the new guidance allows for companies to choose whether to continue to 
estimate forfeitures or account for forfeitures as they occur.  This new guidance is effective for fiscal years, and interim periods 
within those years, beginning after December 15, 2016.  Early adoption was permitted and the new guidance may be applied 
either retrospectively or on a prospective basis.  Management believes that the adoption of this guidance will not have a material 
impact on our consolidated financial statements.  

Cash Receipts and Cash Payments  
In August 2016, the FASB issued ASU No. 2016-15, Classification of Certain Cash Receipts and Cash Payments (a consensus of 
the Emerging Issues Task Force), (ASU 2016-15).  The amendments in ASU 2016-15 address eight specific cash flow issues and 
apply to all entities that are required to present a statement of cash flows under ASC 230, Statement of Cash Flows.  This new 
guidance is effective for public business entities for fiscal years beginning after December 15, 2017, and interim periods within 
those fiscal years.  Early adoption is permitted, including adoption in an interim period.  We are currently reviewing the new 
guidance, and the impact from its adoption on our consolidated financial statements cannot be determined at this time.  

Consolidations 
In October 2016, the FASB issued ASU No. 2016-17, Consolidation (Topic 810): Interests Held through Related Parties That Are 
under Common Control.  This new accounting guidance affects consolidation of variable interest entities in certain situations 
involving entities under common control.  This new guidance is effective beginning on January 1, 2017 and is to be applied to all 
periods since adoption of ASU No. 2015-02, which we adopted effective January 1, 2016.  We do not expect that the adoption of 
this new guidance will have a material effect on our consolidated financial statements. 

Income Taxes 
In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than 
Inventory.  This new accounting guidance allows entities to recognize the income tax consequences of an intra-entity transfer of 
an asset other than inventory when the transfer occurs.  Current guidance does not allow recognition until the asset has been sold 
to an outside party.  This new guidance is effective beginning on January 1, 2018 and is to be applied on a modified retrospective 
basis.  Early adoption is permitted.  We have not yet determined the effect that adoption of this guidance will have on our 
consolidated financial statements. 

Restricted Cash 
In November 2016, the FASB issued Accounting Standards Update 2016-18, Statement of Cash Flows (Topic 230): Restricted 
Cash.  This new accounting guidance addresses the classification and presentation of changes in restricted cash on the statement 
of cash flows under Topic 230, Statement of Cash Flows.  This guidance is effective for public business entities for fiscal years 
beginning after December 15, 2017, and interim periods within those fiscal years.  Early adoption is permitted for all entities.  We 
are currently assessing the impact that adopting this new guidance will have on our consolidated financial statements. 

Consolidations 
In February 2015, the FASB issued ASU No. 2015-02, Amendments to the Consolidation Analysis.  This new accounting 
guidance on consolidations eliminates the deferral granted to investment companies from applying the variable interest entities 
guidance and makes targeted amendments to the current consolidation guidance.  The new guidance applies to all entities 
involved with limited partnerships or similar entities and will require re-evaluation of these entities under the revised guidance, 
which could have changed previous consolidation conclusions.  The new guidance was effective in first quarter 2016 and has 
been applied by us.  The adoption of this guidance did not have a material impact on our consolidated financial statements.  

68 

 
Debt Issuance Costs 
In April 2015, the FASB issued ASU No. 2015-03, Simplifying the Presentation of Debt Issuance Costs.  This new accounting 
guidance requires debt issuance costs to be presented in the balance sheet as a direct deduction from the associated debt liability.  
The new guidance was effective in first quarter 2016 and has been applied by us on a retrospective basis.  Accordingly, we have 
reclassified debt issuance costs of $3.3 million previously included in Other non-current assets to Corporate related borrowings - 
noncurrent in our consolidated balance sheet as of December 31, 2015. 

Intangibles - Goodwill and Other 
In April 2015, the FASB issued ASU No. 2015-05, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): 
Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement.  This new guidance provides additional information to 
help entities determine whether a cloud computing arrangement contains a software license that should be accounted for as 
internal-use software or as a service contract.  The new guidance was effective in first quarter 2016 and has been applied by us.  
The adoption of this guidance did not have a material impact on our consolidated financial statements. 

Business Combinations 
In September 2015, the FASB issued ASU No. 2015-16, Business Combinations (Topic 805): Simplifying the Accounting for 
Measurement-Period Adjustments.  The new accounting guidance requires that measurement period adjustments be recognized in 
the reporting period in which the adjustment amount is determined rather than retrospectively applying the change to the 
acquisition date.  The new guidance was effective in first quarter 2016 and was applied by us.  The adoption of this guidance did 
not have a material impact on our consolidated financial statements. 

Income Taxes 
In November 2015, the FASB issued ASU No. 2015-17, Income Taxes (Topic 740): Balance Sheet Classification of Deferred 
Taxes.  The new accounting guidance requires that deferred tax assets and liabilities be classified as noncurrent on the balance 
sheet rather than being separated into current and noncurrent components.  ASU 2015-17 is effective in first quarter 2017.  Early 
adoption is permitted and the standard may be applied either retrospectively or on a prospective basis to all deferred tax assets and 
liabilities.  We early adopted ASU 2015-17 during first quarter 2016 on a retrospective basis.  Accordingly, we reclassified the 
current deferred taxes to noncurrent in our December 31, 2015 consolidated balance sheet, which increased Noncurrent deferred 
tax assets by $122.1 million and increased Other noncurrent liabilities by $4.6 million.  See Note 17 to our consolidated financial 
statements for a discussion on income tax balances. 

Revenue Recognition 
In 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers, as a Topic, ASC 606, which will 
supersede nearly all existing revenue recognition guidance under U.S. GAAP.  The core principal of the new accounting guidance 
is that an entity should recognize revenue when it transfers promised goods or services to customers in an amount that reflects the 
consideration to which the entity expects to be entitled in exchange for those goods or services.  The guidance also requires 
additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, 
including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a 
contract.  The new guidance is effective for us in first quarter 2018 and early adoption is permitted beginning in first quarter 
2017.  Two methods of transition are permitted upon adoption: full retrospective and modified retrospective.  Under the full 
retrospective method, prior periods would be restated under the new revenue standard, providing a comparable view across all 
periods presented.  Under the modified retrospective method, prior periods would not be restated.  Rather, revenues and other 
disclosures for pre-2018 periods would be provided in the notes to the financial statements as previously reported under the 
current revenue guidance.  We will adopt this new guidance in the first quarter 2018.  We are evaluating both methods of 
transition; however, we currently anticipate adopting the new guidance using the full retrospective method to restate each prior 
reporting period presented.  

A preliminary assessment to determine the impacts of the new accounting standard has been performed.  We are currently 
implementing new accounting and operational processes which will be impacted by the new guidance, but we are unable to 
provide information on quantitative impacts at this time.  We anticipate this standard will have a material impact on individual 
lines in our consolidated financial statements, but we do not expect it will have as material an impact on our results of operations 
on an annual basis.  The primary impacts of the new standard to our product and service lines are anticipated to be as follows: 

Brokerage segment 
Revenue - We currently recognize revenue for some of our brokerage activities such as direct bill and contingent commission 
revenue over a period of time either due to the transfer of value to our customers or as the remuneration becomes determinable.  
Under the new guidance, these revenues will be substantially recognized at a point in time on the effective date of the associated 
policies when control of the policy transfers to the customer.  Conversely under the new guidance we may need to defer certain 
revenues to reflect delivery of services over the contract period.  As a result, revenue from certain arrangements will be 
recognized in earlier periods under the new guidance in comparison to our current accounting policies and others will be 
recognized in later periods.  We have not yet identified the net effect of all of these changes on the timing and amount of revenue 
recognized for annual and interim periods.   

69 

 
Expense - Amendments to ASC Topic 340, Other Assets and Deferred Costs, require the capitalization of costs to obtain and 
costs to fulfill customer contracts, which are currently expensed as incurred.  The assets recognized for the costs to obtain and/or 
fulfill a contract will be amortized on a systematic basis that is consistent with the transfer of the services to which the asset 
relates.  We are currently determining the nature and quantifying the amount of costs that would qualify for capitalization and the 
amount of amortization that will be recognized in each period. 

Risk management segment 
We are currently assessing the timing and measurement of revenue recognition under the new guidance for our risk management 
segment, specifically third party administration contracts among others, and anticipate that more revenue will be initially deferred 
and recognized over a longer future period of time than under our current accounting policies.   

Corporate segment 
We expect that the timing related to recognition of revenue in our corporate segment will remain substantially unchanged.   

3.  Business Combinations 

During 2016, we acquired substantially all of the net assets of the following firms in exchange for our common stock and/or cash.  
These acquisitions have been accounted for using the acquisition method for recording business combinations (in millions except 
share data): 

Common 
Shares 
Issued
(000s)

Common 
Share 
Value

Cash Paid

Accrued 
Liability

Escrow 
Deposited

Recorded 
Earnout 
Payable

Total 
Recorded 
Purchase 
Price

Maximum 
Potential 
Earnout 
Payable

Name and Effective Date 
of Acquisition

Bomford, Couch & 
Wilson, Inc.

February 1, 2016

-

$          
-

$          

0.9

$         
-

$           
-

$         

1.4

$          

2.3

$          

2.1

White & Company 
Insurance, Inc. 

February 1, 2016

494

17.4

Joseph Distel & 
Company, Inc.

March 1, 2016
Vincent L. Braband
Insurance, Inc. 

March 1, 2016

Kane's Insurance 
Management 
Operations (KIM)
March 31, 2016

Capitol Benefits 
Group, Inc.  

April 1, 2016

Charles Allen 

Agency, Inc.  

April 1, 2016

Hagan Newkirk 

Financial Services, Inc. 

April 1, 2016

Insurance Plans 
Agency, Inc.

April 1, 2016
KDC Associates, 
 LLC (KDC)

April 1, 2016
Hogan Insurance 
Services, Inc. 
May 1, 2016

-

1.3

3.0

30.8

3.3

2.8

4.3

-

20.7

-

-

-

-

-

-

51

-

-

-

-

-

-

-

2.3

-

172

7.4

-

70 

-

-

-

-

-

-

-

-

-

-

1.9

0.2

0.3

-

0.1

0.2

0.1

0.1

1.8

0.8

-

-

0.4

-

0.4

0.2

0.9

0.2

3.9

1.1

19.3

1.5

3.7

30.8

3.8

3.2

5.3

2.6

26.4

9.3

-

-

1.1

-

2.8

0.7

3.1

1.5

7.5

2.0

 
              
         
        
             
           
            
             
          
             
              
            
            
           
            
             
            
             
              
            
            
           
            
           
            
            
              
            
          
           
             
             
          
             
              
            
            
           
            
           
            
            
              
            
            
           
            
           
            
            
              
            
            
           
            
           
            
            
           
          
             
           
            
           
            
            
              
            
          
           
            
           
          
            
         
          
             
           
            
           
            
            
Name and Effective 
Date of Acquisition

McNeary, Inc. (MNI)  
May 1, 2016
Ashmore & Associates 

Insurance 
 Agency, LLC

May 1, 2016

KRW Insurance 
Agency, Inc.

June 1, 2016
Buchholz Planning 
Corporation 

June 1, 2016
Blue Horizon Insurance 

Services, Inc.

July 1, 2016

Brim AB (BRM)

July 1, 2016
Gabor Insurance 
Services, Inc.

July 1, 2016
Victory Insurance 

Agency, Inc. (VIA)
July 1, 2016
Orb Financial Services

Limited

August 1, 2016
Altman & Cronin Benefit

Consultants, LLC (ACB)
November 1, 2016

Regency Insurance 

Group, Inc. (RIG)

November 1, 2016

Argentis (ARG)

November 1, 2016

Group Insurance 

Associates, Inc.

December 1, 2016
MW Bagnall Company
December 1, 2016

National Ethics Association

December 1, 2016
Eleven other acquisitions
completed in 2016

Common 
Shares 
Issued
(000s)

Common 
Share 
Value

Cash Paid

Accrued 
Liability

Escrow 
Deposited

Recorded 
Earnout 
Payable

Total 
Recorded 
Purchase 
Price

Maximum 
Potential 
Earnout 
Payable

572

$    

22.0

$         
-

$        
-

$        

5.0

$       

0.4

$      

27.4

$        

5.5

-

-

139

5.9

-

-

-

-

-

-

-

-

7.7

-

3.9

3.4

23.5

-

-

-

-

6.5

14.1

-

422

20.9

-

2.3

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3.1

31.4

19.2

15.1

9.2

5.3

15.6

29.4

-

-

-

0.2

-

-

-

0.1

0.4

0.7

0.1

0.4

-

0.5

-

0.4

2.5

1.0

2.2

0.3

0.2

1.7

1.3

0.6

1.0

2.5

0.5

-

-

2.6

2.0

6.6

-

5.0

3.0

1.1

-

10.7

8.7

7.6

6.5

4.3

30.0

14.6

25.8

5.5

1.7

1.6

6.0

1.0

-

-

4.5

2.7

40.5

19.3

20.2

22.5

12.5

6.6

17.3

41.5

-

14.5

6.5

5.4

-

18.0

1,850

$    

75.9

$    

248.0

$      

9.1

$      

22.2

$     

44.5

$    

399.7

$    

107.5

Common shares issued in connection with acquisitions are valued at closing market prices as of the effective date of the 
applicable acquisition.  We record escrow deposits that are returned to us as a result of adjustments to net assets acquired as 
reductions of goodwill when the escrows are settled.  The maximum potential earnout payables disclosed in the foregoing table 
represent the maximum amount of additional consideration that could be paid pursuant to the terms of the purchase agreement for 
the applicable acquisition.  The amounts recorded as earnout payables, which are primarily based upon the estimated future 
operating results of the acquired entities over a two- to three-year period subsequent to the acquisition date, are measured at fair 
71 

 
       
            
          
          
          
          
         
          
          
       
        
           
          
          
         
          
          
            
          
          
          
          
         
          
          
            
          
          
          
          
         
          
          
            
          
        
        
           
           
        
           
            
          
        
          
          
           
        
           
       
      
           
        
           
         
        
          
            
          
          
          
          
         
          
          
            
          
        
          
          
         
        
        
            
          
        
          
          
           
        
           
            
          
        
        
          
         
        
        
            
          
          
          
          
         
        
          
            
          
          
          
          
         
          
          
             
           
         
          
           
            
         
            
             
           
         
         
           
        
         
         
    
 
value as of the acquisition date and are included on that basis in the recorded purchase price consideration in the foregoing table.  
We will record subsequent changes in these estimated earnout obligations, including the accretion of discount, in our consolidated 
statement of earnings when incurred. 

The fair value of these earnout obligations is based on the present value of the expected future payments to be made to the sellers 
of the acquired entities in accordance with the provisions outlined in the respective purchase agreements, which is a Level 3 fair 
value measurement.  In determining fair value, we estimated the acquired entity’s future performance using financial projections 
developed by management for the acquired entity and market participant assumptions that were derived for revenue growth 
and/or profitability.  Revenue growth rates generally ranged from 3.5% to 16.0% for our 2016 acquisitions.  We estimated future 
payments using the earnout formula and performance targets specified in each purchase agreement and these financial 
projections.  We then discounted these payments to present value using a risk-adjusted rate that takes into consideration market-
based rates of return that reflect the ability of the acquired entity to achieve the targets.  These discount rates generally ranged 
from 8.0% to 9.5% for our 2016 acquisitions.  Changes in financial projections, market participant assumptions for revenue 
growth and/or profitability, or the risk-adjusted discount rate, would result in a change in the fair value of recorded earnout 
obligations.   

During 2016, 2015 and 2014, we recognized $16.9 million, $16.2 million and $14.5 million, respectively, of expense in our 
consolidated statement of earnings related to the accretion of the discount recorded for earnout obligations in connection with our 
acquisitions.  In addition, during 2016, 2015 and 2014, we recognized $15.2 million, $24.4 million and $3.0 million of expense, 
respectively, related to net adjustments in the estimated fair value of the liability for earnout obligations in connection with 
revised projections of future performance for 101, 105 and 67 acquisitions, respectively.  The aggregate amount of maximum 
earnout obligations related to acquisitions made in 2013 and subsequent years was $527.2 million as of December 31, 2016, of 
which $242.3 million was recorded in the consolidated balance sheet as of that date based on the estimated fair value of the 
expected future payments to be made.  The aggregate amount of maximum earnout obligations related to acquisitions made in 
2012 and subsequent years was $565.4 million as of December 31, 2015, of which $229.7 million was recorded in the 
consolidated balance sheet as of that date based on the estimated fair value of the expected future payments to be made.     

The following is a summary of the estimated fair values of the net assets acquired at the date of each acquisition made in 2016 
(in millions): 

KIM

KDC

MNI

BRM

VIA

$    

2.2
1.8
0.4
1.2
9.2
20.0

-
-

34.8

3.9
0.1

$    

0.3
9.3
0.1
-
12.1
13.8

0.1
-

35.7

8.9
0.4

$    

3.0
1.7
0.1
-
19.5
13.8

0.1
0.1

38.3

2.2
8.7

$    

0.5
36.0
0.6
-
19.7
14.6

0.6
0.3

72.3

33.2
9.1

$    

0.2
2.1
0.1
-
18.5
11.3

0.4
-

32.6

2.2
4.6

4.0

9.3

10.9

42.3

6.8

ACB

-
$      
1.3
-
-
19.9
18.9

0.4
-

40.5

-
-

-

Twenty-nine
Other 

RIG

ARG Acquisitions

Total

$    

0.6
0.6
-
-
10.5
9.3

0.2
-

21.2

1.0
-

$    

1.4
0.4
-
0.3
12.1
24.1

-
-

38.3

0.8
15.0

$             

5.1
14.0
2.3
-
103.9
92.3

1.0
-

218.6

14.8
27.7

$     

13.3
67.2
3.6
1.5
225.4
218.1

2.8
0.4

532.3

67.0
65.6

1.0

15.8

42.5

132.6

$  

30.8

$  

26.4

$  

27.4

$  

30.0

$  

25.8

$  

40.5

$  

20.2

$  

22.5

$         

176.1

$   

399.7

Cash
Other current assets
Fixed assets
Noncurrent assets
Goodwill
Expiration lists
Non-compete
 agreements

Trade names

Total assets
 acquired

Current liabilities
Noncurrent liabilities

Total liabilities
 assumed

Total net assets
  acquired

Among other things, these acquisitions allow us to expand into desirable geographic locations, further extend our presence in the 
retail and wholesale insurance brokerage services and risk management industries and increase the volume of general services 
currently provided.  The excess of the purchase price over the estimated fair value of the tangible net assets acquired at the 
acquisition date was allocated to goodwill, expiration lists, non-compete agreements and trade names in the amounts of 
$225.4 million, $218.1 million, $2.8 million and $0.4 million, respectively, within the brokerage segment.   

72 

 
      
      
      
    
      
      
      
      
             
       
      
      
      
      
      
        
        
        
               
         
      
        
        
        
        
        
        
      
                 
         
      
    
    
    
    
    
    
    
           
     
    
    
    
    
    
    
      
    
             
     
        
      
      
      
      
      
      
        
               
         
        
        
      
      
        
        
        
        
                 
         
    
    
    
    
    
    
    
    
           
     
      
      
      
    
      
        
      
      
             
       
      
      
      
      
      
        
        
    
             
       
      
      
    
    
      
        
      
    
             
     
 
Provisional estimates of fair value are established at the time of the acquisition and are subsequently reviewed within the first 
year of operations subsequent to the acquisition date to determine the necessity for adjustments.  The fair value of the tangible 
assets and liabilities for each applicable acquisition at the acquisition date approximated their carrying values.  The fair value of 
expiration lists was established using the excess earnings method, which is an income approach based on estimated financial 
projections developed by management for each acquired entity using market participant assumptions.  Revenue growth and 
attrition rates generally ranged from 1.0% to 3.0% and 2.5% to 12.5% for our 2016 acquisitions, respectively, for which a 
valuation was performed.  We estimate the fair value as the present value of the benefits anticipated from ownership of the 
subject customer list in excess of returns required on the investment in contributory assets necessary to realize those benefits.  The 
rate used to discount the net benefits was based on a risk-adjusted rate that takes into consideration market-based rates of return 
and reflects the risk of the asset relative to the acquired business.  These discount rates generally ranged from 12.0% to 19.0% for 
our 2016 acquisitions, for which a valuation was performed.  The fair value of non-compete agreements was established using the 
profit differential method, which is an income approach based on estimated financial projections developed by management for 
the acquired company using market participant assumptions and various non-compete scenarios. 

Of the $218.1 million of expiration lists, $2.8 million of non-compete agreements and $0.4 million of trade names related to the 
2016 acquisitions, $92.6 million, $1.4 million and $0.4 million, respectively, is not expected to be deductible for income tax 
purposes.  Accordingly, we recorded a deferred tax liability of $27.3 million, and a corresponding amount of goodwill, in 2016 
related to the nondeductible amortizable intangible assets.   

Our consolidated financial statements for the year ended December 31, 2016 include the operations of the acquired entities from 
their respective acquisition dates.  The following is a summary of the unaudited pro forma historical results, as if these entities 
had been acquired at January 1, 2015 (in millions, except per share data): 

Total revenues

Net earnings attributable to controlling interests

Basic earnings per share

Diluted earnings per share

Year Ended December 31,

2016

2015

 $           5,663.7 

$           5,528.6 

                 420.6 

                361.9 

                   2.36 

                  2.08 

                   2.35 

                  2.07 

The unaudited pro forma results above have been prepared for comparative purposes only and do not purport to be indicative of 
the results of operations which actually would have resulted had these acquisitions occurred at January 1, 2015, nor are they 
necessarily indicative of future operating results.  Annualized revenues of entities acquired in 2016 totaled approximately 
$137.9 million.  Total revenues and net earnings recorded in our consolidated statement of earnings for 2016 related to the 2016 
acquisitions in the aggregate were $73.3 million and $4.2 million, respectively. 

4.  Other Current Assets 

Major classes of other current assets consist of the following (in millions): 

Premium finance advances and loans
Accrued supplemental, direct bill and other receivables
Refined coal production related receivables
Prepaid expenses

Total other current assets

December 31,

2016

2015

$               

241.2
177.2
136.9
78.4

$               

220.2
181.1
108.1
77.8

$               

633.7

$               

587.2

The premium finance loans represent short-term loans which we make to many of our brokerage related clients and other 
non-brokerage clients to finance their premiums paid to insurance carriers.  These premium finance loans are primarily generated 
by the three Australian and New Zealand premium finance subsidiaries.  Financing receivables are carried at amortized cost.  
Given that these receivables are collateralized, carry a fairly rapid delinquency period of only seven days post payment date, and 
that contractually the majority of the underlying insurance policies will be cancelled within one month of the payment due date in 
normal course, there historically has been a minimal risk of not receiving payment, and therefore we do not maintain any 
significant allowance for losses against this balance.   

73 

 
 
                 
                 
                 
                 
                   
                   
 
5.  Fixed Assets  

Major classes of fixed assets consist of the following (in millions): 

Office equipment
Furniture and fixtures
Leasehold improvements
Computer equipment
Land and buildings - corporate headquarters
Software
Other
Work in process - includes $30.0 million related to our corporate headquarters in 2015

Accumulated depreciation

Net fixed assets

December 31,

2016

2015

$                 

22.5
96.7
107.8
131.4
141.7
268.4
10.0
10.6

$                 

21.1
92.7
106.1
143.4
-
228.3
10.0
46.3

789.1
(411.5)

647.9
(398.9)

$               

377.6

$               

249.0

The amounts in work in process in the table above primarily are for capitalized expenditures incurred related to IT development 
projects in 2016 and 2015.  Also included in work in process in 2015 are capitalized expenditures incurred related to our new 
corporate headquarters building.  In fourth quarter 2016, we reclassified work in process type assets related to our new corporate 
headquarters and other projects of $46.3 million, included in Other noncurrent assets, to Fixed assets in our consolidated balance 
sheet as of December 31, 2015.   

6.  Intangible Assets 

The carrying amount of goodwill at December 31, 2016 and 2015 allocated by domestic and foreign operations is as follows 
(in millions): 

At December 31, 2016
United States
United Kingdom
Canada
Australia
New Zealand
Other foreign 

Total goodwill - net

At December 31, 2015
United States
United Kingdom
Canada
Australia
New Zealand
Other foreign 

Total goodwill - net

Brokerage

Risk 
Management

Corporate

Total

$            

2,115.0
662.2
292.2
382.7
205.0
79.8

$                 

23.5
4.3
-
-
0.3
-

$                     
-
-
-
-
-
2.8

$            

2,138.5
666.5
292.2
382.7
205.3
82.6

$            

3,736.9

$                 

28.1

$                   

2.8

$            

3,767.8

$            

1,946.9
779.3
282.6
380.1
204.2
42.5

$                 

23.5
3.5
-
-
0.3
-

-
$                     
-
-
-
-
-

$            

1,970.4
782.8
282.6
380.1
204.5
42.5

$            

3,635.6

$                 

27.3

$                     
-

$            

3,662.9

74 

 
                   
                   
                 
                 
                 
                 
                 
                       
                 
                 
                   
                   
                   
                   
                 
                 
                
                
 
                 
                     
                       
                 
                 
                       
                       
                 
                 
                       
                       
                 
                 
                     
                       
                 
                   
                       
                     
                   
                 
                     
                       
                 
                 
                       
                       
                 
                 
                       
                       
                 
                 
                     
                       
                 
                   
                       
                       
                   
 
The changes in the carrying amount of goodwill for 2016 and 2015 are as follows (in millions): 

Balance as of January 1, 2015
Goodwill acquired during the year
Goodwill related to transfers of 

operations between segments

Goodwill adjustments related to appraisals 
and other acquisition adjustments
Foreign currency translation adjustments

during the year

Balance as of December 31, 2015
Goodwill acquired during the year
Goodwill adjustments related to appraisals 
and other acquisition adjustments
Foreign currency translation adjustments

during the year

Brokerage

$            

3,427.5
352.6

Risk 
Management

Corporate

Total

$                 

22.1
2.0

-
$                     
-

$            

3,449.6
354.6

(3.4)

25.3

(166.4)

3,635.6
222.6

1.8

(123.1)

3.4

-

(0.2)

27.3
-

1.6

(0.8)

-

-

-

-
2.8

-

-

-

25.3

(166.6)

3,662.9
225.4

3.4

(123.9)

Balance as of December 31, 2016

$            

3,736.9

$                 

28.1

$                   

2.8

$            

3,767.8

Major classes of amortizable intangible assets consist of the following (in millions): 

Expiration lists
Accumulated amortization - expiration lists

Non-compete agreements
Accumulated amortization - non-compete agreements

Trade names
Accumulated amortization - trade names

December 31,

2016

2015

$            

2,757.6
(1,143.0)

$            

2,613.3
(934.7)

1,614.6

1,678.6

49.3
(42.1)

7.2

24.0
(18.5)

5.5

43.7
(34.8)

8.9

25.7
(14.4)

11.3

Net amortizable assets

$            

1,627.3

$            

1,698.8

Estimated aggregate amortization expense for each of the next five years is as follows (in millions):

2017
2018
2019
2020
2021

Total

$               

239.6
226.8
213.1
197.0
174.5

$            

1,051.0

75 

 
                 
                     
                       
                 
                    
                     
                       
                       
                   
                       
                       
                   
                
                    
                       
                
              
                   
                       
              
                 
                       
                     
                 
                     
                     
                       
                     
                
                    
                       
                
 
             
                
              
              
                   
                   
                  
                  
                     
                     
                   
                   
                  
                  
                     
                   
 
                 
                 
                 
                 
 
7.  Credit and Other Debt Agreements 

The following is a summary of our corporate and other debt (in millions): 

Note Purchase Agreements:

Semi-annual payments of interest, fixed rate of 6.44%, balloon due 2017
Semi-annual payments of interest, fixed rate of 5.85%, $50 million due

in 2018 and 2019

Semi-annual payments of interest, fixed rate of 2.80%, balloon due 2018
Semi-annual payments of interest, fixed rate of 3.20%, balloon due 2019
Semi-annual payments of interest, fixed rate of 3.99%, balloon due 2020
Semi-annual payments of interest, fixed rate of 3.48%, balloon due 2020
Semi-annual payments of interest, fixed rate of 5.18%, balloon due 2021
Semi-annual payments of interest, fixed rate of 3.69%, balloon due 2022
Semi-annual payments of interest, fixed rate of 5.49%, balloon due 2023
Semi-annual payments of interest, fixed rate of 4.13%, balloon due 2023
Semi-annual payments of interest, fixed rate of 4.58%, balloon due 2024
Semi-annual payments of interest, fixed rate of 4.31%, balloon due 2025
Semi-annual payments of interest, fixed rate of 4.73%, balloon due 2026
Semi-annual payments of interest, fixed rate of 4.36%, balloon due 2026
Semi-annual payments of interest, fixed rate of 4.40%, balloon due 2026
Semi-annual payments of interest, fixed rate of 3.46%, balloon due 2027
Semi-annual payments of interest, fixed rate of 4.55%, balloon due 2028
Semi-annual payments of interest, fixed rate of 4.98%, balloon due 2029
Semi-annual payments of interest, fixed rate of 4.70%, balloon due 2031

Total Note Purchase Agreements

Credit Agreement:

Periodic payments of interest and principal, prime or LIBOR plus up

to 1.45%, was to expires September 19, 2018, replaced with amended 
and restated facility on April 8, 2016 (see below)

Premium Financing Debt Facility - expires May 18, 2017:

Periodic payments of interest and principal, Interbank rates plus 1.05%

for Facility B; plus 0.55% for Facilities C and D

Facility B

AUD denominated tranche
NZD denominated tranche

Facility C and D

AUD denominated tranche
NZD denominated tranche

Total Premium Financing Debt Facility 

Total corporate and other debt

Less unamortized debt acquisition costs on Note Purchase Agreements

December 31,

2016

2015

$             

300.0

$             

300.0

100.0
50.0
50.0
50.0
50.0
75.0
200.0
50.0
200.0
325.0
200.0
175.0
150.0
175.0
100.0
75.0
100.0
25.0

150.0
50.0
50.0
50.0
50.0
75.0
200.0
50.0
200.0
325.0
200.0
175.0
150.0
-
-
-
100.0
-

2,450.0

2,125.0

278.0

195.0

100.7
9.0

5.6
10.3

125.6

2,853.6

(5.4)

101.2
8.5

17.2
10.1

137.0

2,457.0

(3.3)

Net total corporate and other debt

$          

2,848.2

$         

2,453.7

Note Purchase Agreements - We are a party to an amended and restated note purchase agreement dated December 19, 2007, 
with certain accredited institutional investors, pursuant to which we issued and sold $300.0 million in aggregate principal amount 
of our 6.44% Senior Notes, Series B, due August 3, 2017, in a private placement.  These notes require semi-annual payments of 
interest that are due in February and August of each year.   

We are a party to a note purchase agreement dated November 30, 2009, with certain accredited institutional investors, pursuant to 
which we issued and sold $150.0 million in aggregate principal amount of our 5.85% Senior Notes, Series C, due in three equal 
installments on November 30, 2016, November 30, 2018 and November 30, 2019, in a private placement.  These notes require 
semi-annual payments of interest that are due in May and November of each year.  On November 30, 2016, we funded the 
$50.0 million 2016 maturity of our Series C note. 

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We are a party to a note purchase agreement dated February 10, 2011, with certain accredited institutional investors, pursuant to 
which we issued and sold $75.0 million in aggregate principal amount of our 5.18% Senior Notes, Series D, due February 10, 
2021 and $50.0 million in aggregate principal amount of our 5.49% Senior Notes, Series E, due February 10, 2023, in a private 
placement.  These notes require semi-annual payments of interest that are due in February and August of each year. 

We are a party to a note purchase agreement dated July 10, 2012, with certain accredited institutional investors, pursuant to which 
we issued and sold $50.0 million in aggregate principal amount of our 3.99% Senior Notes, Series F, due July 10, 2020, in a 
private placement.  These notes require semi-annual payments of interest that are due in January and July of each year. 

We are a party to a note purchase agreement dated June 14, 2013, with certain accredited institutional investors, pursuant to 
which we issued and sold $200.0 million in aggregate principal amount of our 3.69% Senior Notes, Series G, due June 14, 2022, 
in a private placement.  These notes require semi-annual payments of interest that are due in June and December of each year. 

We are a party to a note purchase agreement dated December 20, 2013, with certain accredited investors, pursuant to which we 
issued and sold $325.0 million in aggregate principle amount of our 4.58% Senior Notes, Series H, due February 27, 2024, 
$175.0 million in aggregate principle amount of our 4.73% Senior Notes, Series I, due February 27, 2026 and $100.0 million in 
aggregate principle amount of our 4.98% Senior Notes, Series J, due February 27, 2029.  These notes will require semi-annual 
payments of interest that due in February and August of each year.  The funding of this note purchase agreement occurred on 
February 27, 2014.  We incurred approximately $1.4 million of debt acquisition costs that was capitalized and will be amortized 
on a pro rata basis over the life of the debt. 

We are a party to a note purchase agreement dated June 24, 2014, with certain accredited institutional investors, pursuant to 
which we issued and sold $50.0 million in aggregate principal amount of our 2.80% Senior Notes, Series K, due June 24, 2018, 
$50.0 million in aggregate principal amount of our 3.20% Senior Notes, Series L, due June 24, 2019, $50.0 million in aggregate 
principal amount of our 3.48% Senior Notes, Series M, due June 24, 2020, $200.0 million in aggregate principal amount of our 
4.13% Senior Notes, Series N, due June 24, 2023, $200.0 million in aggregate principal amount of our 4.31% Senior Notes, 
Series O, due June 24, 2025 and $150.0 million in aggregate principal amount of our 4.36% Senior Notes, Series P, due June 24, 
2026.  These notes require semi-annual payments of interest that are due in June and December of each year.  We incurred 
approximately $2.6 million of debt acquisition costs that was capitalized and will be amortized on a pro rata basis over the life of 
the debt. 

We are a party to a note purchase agreement dated June 2, 2016, with certain accredited institutional investors, pursuant to which 
we issued and sold $175.0 million in aggregate principal amount of our 4.40% Senior Notes, Series Q, due June 2, 2026, 
$75.0 million in aggregate principal amount of our 4.55% Senior Notes, Series R, due June 2, 2028 and $25.0 million in 
aggregate principal amount of our 4.70% Senior Notes, Series S, due June 2, 2031.  These notes require semi-annual payments of 
interest that are due in June and December of each year.  We incurred approximately $1.2 million of debt acquisition costs that 
was capitalized and will be amortized on a pro rata basis over the life of the debt.  In addition, we realized a cash gain of 
approximately $1.0 million on the hedging transaction that will be recognized on a pro rata basis as a reduction in our reported 
interest expense over the ten year life of the debt.   

We are a party to a note purchase agreement dated December 1, 2016, with certain accredited institutional investors, pursuant to 
which we issued and sold $100.0 million in aggregate principal amount of our 3.46% Senior Notes, Series T, due December 1, 
2027, in a private placement.  These notes require semi-annual payments of interest that are due in June and December of each 
year. 

Under the terms of the note purchase agreements described above, we may redeem the notes at any time, in whole or in part, at 
100% of the principal amount of such notes being redeemed, together with accrued and unpaid interest and a “make-whole 
amount”.  The “make-whole amount” is derived from a net present value computation of the remaining scheduled payments of 
principal and interest using a discount rate based on the U.S. Treasury yield plus 0.5% and is designed to compensate the 
purchasers of the notes for their investment risk in the event prevailing interest rates at the time of prepayment are less favorable 
than the interest rates under the notes.  We do not currently intend to prepay any of the notes. 

The note purchase agreements described above contain customary provisions for transactions of this type, including 
representations and warranties regarding us and our subsidiaries and various financial covenants, including covenants that require 
us to maintain specified financial ratios.  We were in compliance with these covenants as of December 31, 2016.  The note 
purchase agreements also provide customary events of default, generally with corresponding grace periods, including, without 
limitation, payment defaults with respect to the notes, covenant defaults, cross-defaults to other agreements evidencing our or our 
subsidiaries’ indebtedness, certain judgments against us or our subsidiaries and events of bankruptcy involving us or our material 
subsidiaries.  

The notes issued under the note purchase agreement are senior unsecured obligations of ours and rank equal in right of payment 
with our Credit Agreement discussed below. 

77 

 
Credit Agreement - On April 8, 2016, we entered into an amendment and restatement to our multicurrency credit agreement 
dated September 19, 2013, (which we refer to as the Credit Agreement) with a group of fifteen financial institutions.  The 
amendment and restatement, among other things, extended the expiration date of the Credit Agreement from September 19, 2018 
to April 8, 2021 and increased the revolving credit commitment from $600.0 million to $800.0 million, of which up to 
$75.0 million may be used for issuances of standby or commercial letters of credit and up to $75.0 million may be used for the 
making of swing loans (as defined in the Credit Agreement).  We may from time to time request, subject to certain conditions, an 
increase in the revolving credit commitment under the Credit Agreement up to a maximum aggregate revolving credit 
commitment of $1,100.0 million. 

The Credit Agreement provides that we may elect that each borrowing in U.S. dollars be either base rate loans or eurocurrency 
loans, each as defined in the Credit Agreement.  However, the Credit Agreement provides that all loans denominated in 
currencies other than U.S. dollars will be eurocurrency loans.  Interest rates on base rate loans and outstanding drawings on letters 
of credit in U.S. dollars under the Credit Agreement will be based on the base rate, as defined in the Credit Agreement, plus a 
margin of 0.00% to 0.45%, depending on the financial leverage ratio we maintain.  Interest rates on eurocurrency loans or 
outstanding drawings on letters of credit in currencies other than U.S. dollars under the Credit Agreement will be based on 
adjusted LIBOR, as defined in the Credit Agreement, plus a margin of 0.85% to 1.45%, depending on the financial leverage ratio 
we maintain.  Interest rates on swing loans will be based, at our election, on either the base rate or an alternate rate that may be 
quoted by the lead lender.  The annual facility fee related to the Credit Agreement is 0.15% and 0.30% of the revolving credit 
commitment, depending on the financial leverage ratio we maintain.  In connection with entering into the Credit Agreement, we 
incurred approximately $2.0 million of debt acquisition costs that were capitalized and will be amortized on a pro rata basis over 
the term of the Credit Agreement. 

The terms of the Credit Agreement include various financial covenants, including covenants that require us to maintain specified 
financial ratios.  We were in compliance with these covenants as of December 31, 2016.  The Credit Agreement also includes 
customary provisions for transactions of this type, including events of default, with corresponding grace periods and 
cross-defaults to other agreements evidencing our indebtedness.   

At December 31, 2016, $21.1 million of letters of credit (for which we had $12.3 million of liabilities recorded at December 31, 
2016) were outstanding under the Credit Agreement.  See Note 15 to our consolidated financial statements for a discussion of the 
letters of credit.  There were $278.0 million of borrowings outstanding under the Credit Agreement at December 31, 2016.  
Accordingly, at December 31, 2016, $500.9 million remained available for potential borrowings, of which $53.9 million was 
available for additional letters of credit.   

Premium Financing Debt Facility - On May 18, 2015 we entered into a Syndicated Facility Agreement, revolving loan facility, 
which we refer to as the Premium Financing Debt Facility, that provides funding for the three acquired Australian (AU) and New 
Zealand (NZ) premium finance subsidiaries.  The Premium Financing Debt Facility is comprised of: (i) Facility B is separate 
AU$150.0 million and NZ$35.0 million tranches, (ii) Facility C is an AU$25.0 million equivalent multi-currency overdraft 
tranche and (iii) Facility D is a NZ$15.0 million equivalent multi-currency overdraft tranche.  The Premium Financing Debt 
Facility expires May 18, 2017.   

The interest rates on Facility B are Interbank rates, which vary by tranche, duration and currency, plus a margin of 1.05%.  The 
interest rates on Facilities C and D are 30 day Interbank rates, plus a margin of 0.55%.  The annual fee for Facility B is 0.4725% 
of the undrawn commitments for the two tranches of the facility.  The annual fee for Facilities C and D is 0.50% of the total 
commitments of the facilities.   

The terms of our Premium Financing Debt Facility include various financial covenants, including covenants that require us to 
maintain specified financial ratios.  We were in compliance with these covenants as of December 31, 2016.  The Premium 
Financing Debt Facility also includes customary provisions for transactions of this type, including events of default, with 
corresponding grace periods and cross-defaults to other agreements evidencing our indebtedness.  Facilities B, C and D are 
secured by the premium finance receivables of the Australian and New Zealand premium finance subsidiaries.  

At December 31, 2016, AU$139.0 million and NZ$13.0 million of borrowings were outstanding under Facility B, 
AU$7.7 million of borrowings were outstanding under Facility C and NZ$14.9 million of borrowings were outstanding under 
Facility D.  Accordingly, as of December 31, 2016, AU$11.0 million and NZ$22.0 million remained available for potential 
borrowing under Facility B, and AU$17.3 million and NZ$0.1 million under Facilities C and D, respectively.   

See Note 15 to these consolidated financial statements for additional discussion on our contractual obligations and commitments 
as of December 31, 2016. 

78 

 
The aggregate estimated fair value of the $2,450.0 million in debt under the note purchase agreements at December 31, 2016 was 
$2,545.0 million due to the long-term duration and fixed interest rates associated with these debt obligations.  No active or 
observable market exists for our private long-term debt.  Therefore, the estimated fair value of this debt is based on discounted 
future cash flows, which is a Level 3 fair value measurement, using current interest rates available for debt with similar terms and 
remaining maturities.  The estimated fair value of this debt is based on the income valuation approach, which is a valuation 
technique that converts future amounts (for example, cash flows or income and expenses) to a single current (that is, discounted) 
amount.  The fair value measurement is determined on the basis of the value indicated by current market expectations about those 
future amounts.  Because our debt issuances generate a measurable income stream for each lender, the income approach was 
deemed to be an appropriate methodology for valuing the private placement long-term debt.  The methodology used calculated 
the original deal spread at the time of each debt issuance, which was equal to the difference between the yield of each issuance 
(the coupon rate) and the equivalent benchmark treasury yield at that time.  The market spread as of the valuation date was 
calculated, which is equal to the difference between an index for investment grade insurers and the equivalent benchmark treasury 
yield today.  An implied premium or discount to the par value of each debt issuance based on the difference between the 
origination deal spread and market as of the valuation date was then calculated.  The index we relied on to represent investment 
graded insurers was the Bloomberg Valuation Services (BVAL) U.S. Insurers BBB index.  This index is comprised primarily of 
insurance brokerage firms and was representative of the industry in which we operate.  For the purposes of our analysis, the 
average BBB rate was assumed to be the appropriate borrowing rate for us based on our current estimated credit rating.  The 
estimated fair value of the $278.0 million of borrowings outstanding under our Credit Agreement approximate their carrying 
value due to their short-term duration and variable interest rates.  The estimated fair value of the $125.6 million of borrowings 
outstanding under our Premium Financing Debt Facility approximates their carrying value due to their short-term duration and 
variable interest rates.   

8.  Earnings per Share 

The following table sets forth the computation of basic and diluted net earnings per share (in millions, except per share data): 

Year Ended December 31,

2016

2015

2014

Net earnings attributable to controlling interests

$               

414.4

$               

356.8

$               

303.4

Weighted average number of common shares outstanding
Dilutive effect of stock options using the treasury stock method
Weighted average number of common and common equivalent 

shares outstanding

Basic net earnings per share

Diluted net earnings per share

177.6
0.8

178.4

172.2
1.0

173.2

152.9
1.4

154.3

$                 

2.33

$                 

2.07

$                 

1.98

$                 

2.32

$                 

2.06

$                 

1.97

Options to purchase 5.9 million, 3.5 million and 1.6 million shares of our common stock were outstanding at December 31, 2016, 
2015 and 2014, respectively, but were not included in the computation of the dilutive effect of stock options for the year then 
ended.  These stock options were excluded from the computation because the options’ exercise prices were greater than the 
average market price of our common shares during the respective period and, therefore, would be anti-dilutive to earnings per 
share under the treasury stock method. 

9.  Stock Option Plans 

On May 13, 2014, our stockholders approved the Arthur J. Gallagher 2014 Long-Term Incentive Plan (which we refer to as the 
LTIP), which replaced our previous stockholder-approved Arthur J. Gallagher & Co. 2011 Long-Term Incentive Plan (which we 
refer to as the 2011 LTIP).  The LTIP term began May 13, 2014 and terminates on the date of the annual meeting of stockholders 
in 2021, unless terminated earlier by our board of directors.  All of our officers, employees and non-employee directors are 
eligible to receive awards under the LTIP.  The compensation committee of our board of directors determines the participants 
under the LTIP.  The LTIP provides for non-qualified and incentive stock options, stock appreciation rights, restricted stock, 
restricted stock units and performance units, any or all of which may be made contingent upon the achievement of performance 
criteria.  A stock appreciation right entitles the holder to receive, upon exercise and subject to withholding taxes, cash or shares of 
our common stock (which may be restricted stock) with a value equal to the difference between the fair market value of our 
common stock on the exercise date and the base price of the stock appreciation right.  Subject to the LTIP limits, the 
compensation committee has the discretionary authority to determine the size of an award. 

79 

 
                 
                 
                 
                     
                     
                     
                 
                 
                 
 
Shares of our common stock available for issuance under the LTIP include authorized and unissued shares of common stock or 
authorized and issued shares of common stock reacquired and held as treasury shares or otherwise, or a combination thereof.  The 
number of available shares will be reduced by the aggregate number of shares that become subject to outstanding awards granted 
under the LTIP.  To the extent that shares subject to an outstanding award granted under either the LTIP or the 2011 LTIP are not 
issued or delivered by reason of the expiration, termination, cancellation or forfeiture of such award or by reason of the settlement 
of such award in cash, then such shares will again be available for grant under the LTIP.  Shares withheld to satisfy tax 
withholding requirements upon the vesting of awards other than stock options and stock appreciation rights will also be available 
for grant under the LTIP.  Shares that are subject to a stock appreciation right and were not issued upon the net settlement or net 
exercise of such stock appreciation right, shares that are used to pay the exercise price of an option, delivered to or withheld by us 
to pay withholding taxes related to stock options or stock appreciation rights, and shares that are purchased on the open market 
with the proceeds of an option exercise, may not again be made available for issuance. 

The maximum number of shares available under the LTIP for restricted stock, restricted stock unit awards and performance unit 
awards settled with stock (i.e., all awards other than stock options and stock appreciation rights) is 1.0 million as of December 31, 
2016.  To the extent necessary to be qualified performance-based compensation under Section 162(m) of the Internal Revenue 
Code (which we refer to as the IRC); (i) the maximum number of shares with respect to which options or stock appreciation rights 
or a combination thereof that may be granted during any fiscal year to any person is 200,000; (ii) the maximum number of shares 
with respect to which performance-based restricted stock or restricted stock units that may be granted during any fiscal year to 
any person is 100,000; and (iii) the maximum amount that may be payable with respect to cash-settled performance units granted 
during any fiscal year to any person is $5.0 million; and (iv) the maximum number of shares with respect to which stock-settled 
performance units may be granted during any fiscal year to any person is 100,000. 

The LTIP provides for the grant of stock options, which may be either tax-qualified incentive stock options or non-qualified 
options and stock appreciation rights.  The compensation committee determines the period for the exercise of a non-qualified 
stock option, tax-qualified incentive stock option or stock appreciation right, provided that no option can be exercised later than 
seven years after its date of grant.  The exercise price of a non-qualified stock option or tax-qualified incentive stock option and 
the base price of a stock appreciation right cannot be less than 100% of the fair market value of a share of our common stock on 
the date of grant, provided that the base price of a stock appreciation right granted in tandem with an option will be the exercise 
price of the related option.   

Upon exercise, the option exercise price may be paid in cash, by the delivery of previously owned shares of our common stock, 
through a net-exercise arrangement, or through a broker-assisted cashless exercise arrangement.  The compensation committee 
determines all of the terms relating to the exercise, cancellation or other disposition of an option or stock appreciation right upon 
a termination of employment, whether by reason of disability, retirement, death or any other reason.  Stock option and stock 
appreciation right awards under the LTIP are non-transferable. 

On March 17, 2016, the compensation committee granted 2,576,000 options to our officers and key employees that become 
exercisable at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2019, 2020 and 2021, respectively.  On 
March 11, 2015, the compensation committee granted 1,941,000 options to our officers and key employees that become 
exercisable at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2018, 2019 and 2020, respectively.  On 
March 12, 2014, the compensation committee granted 1,923,000 options to our officers and key employees that become 
exercisable at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2017, 2018 and 2019, respectively.  The 
2016, 2015 and 2014 options expire seven years from the date of grant, or earlier in the event of termination of the employee.  For 
certain of our executive officers age 55 or older, stock options awarded in 2016, 2015, 2014 and 2013 are no longer subject to 
forfeiture upon such officers’ departure from the company after two years from the date of grant. 

Our stock option plans provide for the immediate vesting of all outstanding stock option grants in the event of a change in control 
of our company, as defined in the applicable plan documents. 

During 2016, 2015 and 2014, we recognized $14.7 million, $11.2 million and $9.5 million, respectively, of compensation expense 
related to our stock option grants. 

For purposes of expense recognition in 2016, 2015 and 2014, the estimated fair values of the stock option grants are amortized to 
expense over the options’ vesting period.  We estimated the fair value of stock options at the date of grant using the Black-
Scholes option pricing model with the following weighted average assumptions: 

Expected dividend yield
Expected risk-free interest rate
Volatility
Expected life (in years)

Year Ended December 31,
2015

2014

2016

3.0%
1.6%
27.7%
5.5

3.0%
1.8%
28.2%
5.5

3.0%
1.8%
28.9%
5.5

80 

 
                     
                     
                     
 
Option valuation models require the input of highly subjective assumptions including the expected stock price volatility.  The 
Black-Scholes option pricing model was developed for use in estimating the fair value of traded options which have no vesting 
restrictions and are fully transferable.  Because our employee and director stock options have characteristics significantly 
different from those of traded options, and because changes in the selective input assumptions can materially affect the fair value 
estimate, in management’s opinion, the existing models do not necessarily provide a reliable single measure of the fair value of 
our employee and non-employee director stock options.  The weighted average fair value per option for all options granted during 
2016, 2015 and 2014, as determined on the grant date using the Black-Scholes option pricing model, was $8.45, $9.25 and $9.66, 
respectively.  

The following is a summary of our stock option activity and related information for 2016, 2015 and 2014 (in millions, except 
exercise price and year data): 

Year Ended December 31, 2016

Beginning balance
Granted
Exercised
Forfeited or canceled

Ending balance

Exercisable at end of year

Ending vested and expected to vest

Year Ended December 31, 2015

Beginning balance
Granted
Exercised
Forfeited or canceled

Ending balance

Exercisable at end of year

Ending vested and expected to vest

Year Ended December 31, 2014

Beginning balance
Granted
Exercised
Forfeited or canceled

Ending balance

Exercisable at end of year

Ending vested and expected to vest

Shares
Under
 Option

8.8
2.6
(1.1)
-

10.3

2.2

10.1

8.4
1.9
(1.4)
(0.1)

8.8

2.1

8.7

8.3
1.9
(1.6)
(0.2)

8.4

2.6

8.3

Weighted
Average
Exercise
Price

$             

39.25
43.72
29.50
-

$             

41.40

$             

32.37

$             

41.34

$               

35.49
46.19
27.59
27.59

$               

39.25

$               

28.54

$               

39.15

$               

31.35
46.86
28.80
28.36

$               

35.49

$               

26.91

$               

35.38

Weighted
Average
Remaining
Contractual
Term
(in years)

Aggregate 
Intrinsic
Value

4.15

1.73

4.12

$             

108.8

$               

43.7

$             

107.5

4.16

1.92

4.13

$                 

36.7

$                 

25.9

$                 

36.6

3.96

1.87

3.93

$                 

97.2

$                 

52.8

$                 

96.6

Options with respect to 4.4 million shares (less any shares of restricted stock issued under the LTIP - see Note 11 to our 
consolidated financial statements) were available for grant under the LTIP at December 31, 2016. 

The total intrinsic value of options exercised during 2016, 2015 and 2014 amounted to $19.3 million, $27.0 million and 
$30.5 million, respectively.  At December 31, 2016, we had approximately $41.4 million of total unrecognized compensation cost 
related to nonvested options.  We expect to recognize that cost over a weighted average period of approximately four years. 

81 

 
                   
                   
               
                  
               
                     
                   
                 
                 
                   
                 
                 
                 
 
                     
                     
                 
                    
                 
                    
                 
                     
                   
                     
                   
                     
                   
                     
                     
                 
                    
                 
                    
                 
                     
                   
                     
                   
                     
                   
 
Other information regarding stock options outstanding and exercisable at December 31, 2016 is summarized as follows 
(in millions, except exercise price and year data): 

Options Exercisable

Options Outstanding
Weighted
Average
Remaining
Contractual
Term
(in years)

Number
Outstanding

Weighted
Average
Exercise
Price

Number
Exercisable

2.3
1.5
2.6
3.9

10.3

1.52
3.20
6.21
4.70

4.15

$          

31.54
39.15
43.71
46.53

$          

41.40

1.8
0.4
-
-

2.2

Weighted
Average
Exercise
Price

$          

30.65
39.12
-
-

$          

32.37

Range of Exercise Prices

$        

23.76
35.95
43.71
46.17

$        

23.76

-
-
-
-

-

$        

35.71
39.17
43.71
49.55

$        

49.55

10.  Deferred Compensation 

We have a Deferred Equity Participation Plan, (which we refer to as the DEPP), which is a non-qualified plan that generally 
provides for distributions to certain of our key executives when they reach age 62 (or the one-year anniversary of the date of the 
grant for participants over the age of 61 as of the grant date) or upon or after their actual retirement.  Under the provisions of the 
DEPP, we typically contribute cash in an amount approved by the compensation committee to a rabbi trust on behalf of the 
executives participating in the DEPP, and instruct the trustee to acquire a specified number of shares of our common stock on the 
open market or in privately negotiated transactions based on participant elections.  Distributions under the DEPP may not 
normally be made until the participant reaches age 62 (or the one-year anniversary of the date of the grant for participants over 
the age of 61 as of the grant date) and are subject to forfeiture in the event of voluntary termination of employment prior to then.  
DEPP awards are generally made annually in the first quarter.  In the second quarter of 2016, we made awards under sub-plans of 
the DEPP for certain production staff, which generally provide for vesting and/or distributions no sooner than five years from the 
date of awards, although certain awards vest and/or distribute after earlier of fifteen years or the participant reaching age 65.  All 
contributions to the plan (including sub-plans) deemed to be invested in shares of our common stock are distributed in the form of 
our common stock and all other distributions are paid in cash. 

Our common stock that is purchased by the rabbi trust as a contribution under DEPP is valued at historical cost, which equals its 
fair market value at the date of grant or date of purchase.  When common stock is issued, we record an unearned deferred 
compensation obligation as a reduction of capital in excess of par value in the accompanying consolidated balance sheet, which is 
amortized to compensation expense ratably over the vesting period of the participants.  Future changes in the fair market value of 
our common stock owed to the participants do not have any impact on the amounts recorded in our consolidated financial 
statements.   

In the first quarter of each of 2016, 2015 and 2014, the compensation committee approved $10.1 million, $8.9 million and 
$9.2 million, respectively, of awards in the aggregate to certain key executives under the DEPP that were contributed to the rabbi 
trust in the first quarters of 2016, 2015 and 2014.  We contributed cash to the rabbi trust and instructed the trustee to acquire a 
specified number of shares of our common stock on the open market to fund these 2016, 2015 and 2014 awards.  In the second 
quarter of 2013, we instructed the trustee for the DEPP to liquidate all investments held under the DEPP, other than our common 
stock, and use the proceeds to purchase additional shares of our common stock on the open market.  As a result, the DEPP sold all 
of the funded cash award assets and purchased 1.2 million shares of our common stock at an aggregate cost of $52.4 million 
during the second quarter of 2013.  During 2016, 2015 and 2014, we charged $7.5 million, $7.2 million and $7.4 million, 
respectively, to compensation expense related to these awards.   

In 2016, the compensation committee approved $13.6 million of awards under the sub-plans referred to above, which were 
contributed to the rabbi trust in second quarter 2016.  During 2016, we charged $1.3 million to compensation expense related to 
these awards.  There were no distributions from the sub-plans during 2016. 

At December 31, 2016 and 2015, we recorded $46.8 million (related to 2.4 million shares) and $33.5 million (related to 
2.1 million shares), respectively, of unearned deferred compensation as an reduction of capital in excess of par value in the 
accompanying consolidated balance sheet.  The total intrinsic value of our unvested equity based awards under the plan at 
December 31, 2016 and 2015 was $125.5 million and $85.2 million, respectively.  During 2016, 2015 and 2014, cash and equity 
awards with an aggregate fair value of $7.6 million, $2.3 million and $18.8 million, respectively, were vested and distributed to 
employees under the DEPP.   

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We have a Deferred Cash Participation Plan (which we refer to as the DCPP), which is a non-qualified deferred compensation 
plan for certain key employees, other than executive officers, that generally provides for vesting and/or distributions no sooner 
than five years from the date of awards.  Under the provisions of the DCPP, we typically contribute cash in an amount approved 
by the compensation committee to the rabbi trust on behalf of the executives participating in the DCPP, and instruct the trustee to 
acquire a specified number of shares of our common stock on the open market or in privately negotiated transactions based on 
participant elections.  In the first quarter of each of 2016 and 2015, the compensation committee approved $3.1 million and 
$2.7 million, respectively, of awards in the aggregate to certain key executives under the DCPP that were contributed to the rabbi 
trust in first quarter 2016 and 2015, respectively.  During 2016 and 2015 we charged $1.5 million and $1.1 million to 
compensation expense related to these awards.  There were no distributions from the DCPP during 2016 and 2015.   

11.  Restricted Stock, Performance Share and Cash Awards 

Restricted Stock Awards 
As discussed in Note 9 to our consolidated financial statements, on May 13, 2014, our stockholders approved the LTIP, which 
replaced our previous stockholder-approved 2011 LTIP.  The LTIP provides for the grant of a stock award either as restricted 
stock or as restricted stock units.  In either case, the compensation committee may determine that the award will be subject to the 
attainment of performance measures over an established performance period.  Stock awards and the related dividend equivalents 
are non-transferable and subject to forfeiture if the holder does not remain continuously employed with us during the applicable 
restriction period or, in the case of a performance-based award, if applicable performance measures are not attained.  The 
compensation committee will determine all of the terms relating to the satisfaction of performance measures and the termination 
of a restriction period, or the forfeiture and cancellation of a restricted stock award upon a termination of employment, whether 
by reason of disability, retirement, death or any other reason.  The compensation committee may grant unrestricted shares of 
common stock or units representing the right to receive shares of common stock to employees who have attained age 62. 

The agreements awarding restricted stock units under the LTIP will specify whether such awards may be settled in shares of our 
common stock, cash or a combination of shares and cash and whether the holder will be entitled to receive dividend equivalents, 
on a current or deferred basis, with respect to such award.  Prior to the settlement of a restricted stock unit, the holder of a 
restricted stock unit will have no rights as a stockholder of the company.  The maximum number of shares available under the 
LTIP for restricted stock, restricted stock units and performance unit awards settled with stock (i.e., all awards other than stock 
options and stock appreciation rights) is 2.0 million.  At December 31, 2016, 1.0 million shares were available for grant under the 
LTIP for such awards. 

Prior to May 12, 2009, we had a restricted stock plan for our directors, officers and certain other employees, which was 
superseded by the 2009 LTIP.  Under the provisions of that plan, we were authorized to issue 4.0 million restricted shares or 
related stock units of our common stock.  The compensation committee was responsible for the administration of the plan.  Each 
award granted under the plan represented a right of the holder of the award to receive shares of our common stock, cash or a 
combination of shares and cash, subject to the holder’s continued employment with us for a period of time after the date the 
award is granted.  The compensation committee determined each recipient of an award under the plan, the number of shares of 
common stock subject to such award and the period of continued employment required for the vesting of such award.   

In 2016, 2015 and 2014, we granted 479,167, 394,975 and 376,541 restricted stock units, respectively, to employees under the 
LTIP, with an aggregate fair value of $20.4 million, $16.7 million and $16.0 million, respectively, at the date of grant.   

The 2016, 2015 and 2014 restricted stock units vest as follows: 466,600 units granted in first quarter 2016, 362,600 units granted 
in first quarter 2015 and 323,550 units granted in first quarter 2014, vest in full based on continued employment through 
March 17, 2021, March 11, 2020 and March 12, 2018, respectively, while the other 2016, 2015 and 2014 restricted stock unit 
awards generally vest in full based on continued employment through the vesting period on the anniversary date of the grant.  In 
the third quarter of 2014, we granted 33,741 restricted stock units to employees with an aggregate fair value of $1.5 million at the 
date of grant.  These grants vest at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2015, 2016 and 2017, 
respectively from the date of grant.  For certain of our executive officers age 55 or older, restricted stock units awarded in 2016, 
2015 and 2014 are no longer subject to forfeiture upon such officers’ departure from the company after two years from the date of 
grant. 

The vesting periods of the 2016, 2015 and 2014 restricted stock unit awards are as follows (in actual shares): 

Vesting Period
One year
Three years
Four years 
Five years 

Total shares granted

Restricted Stock Units Granted
2014
2015

2016

27,417
-
-
451,750

479,167

22,175
-
9,200
363,600

394,975

19,250
33,741
323,550
-

376,541

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We account for restricted stock unit awards at historical cost, which equals its fair market value at the date of grant, which is 
amortized to compensation expense ratably over the vesting period of the participants.  Future changes in the fair value of our 
common stock that is owed to the participants do not have any impact on the amounts recorded in our consolidated financial 
statements.  During 2016, 2015 and 2014, we charged $18.2 million, $14.4 million and $12.7 million, respectively, to 
compensation expense related to restricted stock awards granted in 2007 through 2016.  The total intrinsic value of unvested 
restricted stock at December 31, 2016 and 2015 was $80.0 million and $56.1 million, respectively.  During 2016 and 2015, equity 
awards (including accrued dividends) with an aggregate fair value of $14.2 million and $10.2 million were vested and distributed 
to employees under this plan. 

Performance Share Awards 
On March 17, 2016, March 11, 2015 and March 12, 2014, pursuant to the LTIP, the compensation committee approved 72,900,  
53,900 and 48,850, respectively of provisional performance unit awards, with an aggregate fair value of $3.2 million, $2.5 million 
and $2.3 million, respectively, for future grants to our officers.  Each performance unit award was equivalent to the value of one 
share of our common stock on the date such provisional award was approved.  These awards are subject to a one-year 
performance period based on our financial performance and a two-year vesting period.  At the discretion of the compensation 
committee and determined based on our performance, the eligible officer will be granted a percentage of the provisional 
performance unit award that equates to the EBITAC growth achieved (as specified in the applicable grant agreement).  At the end 
of the performance period, eligible participants will be granted a number of units based on achievement of the performance goal 
and subject to approval by the compensation committee.  Granted units for the 2016, 2015 and 2014 provisional awards will fully 
vest based on continuous employment through March 17, 2019, March 11, 2018 and March 12, 2017, respectively, and will be 
settled in shares of our common stock on a one-for-one basis as soon as practicable in 2019, 2018 and 2017, respectively.  For 
certain of our executive officers age 55 or older, awards granted in 2016 and 2015 are no longer subject to forfeiture upon such 
officers’ departure from the company after two years from the date of grant.  If an eligible employee leaves us prior to the vesting 
date, the entire award will be forfeited.  During 2016, we charged $2.9 million to compensation expense related to performance 
share unit awards.  The total intrinsic value of unvested restricted stock at December 31, 2016 was $8.9 million.   

Cash Awards 
On March 17, 2016, pursuant to our Performance Unit Program (which we refer to as the Program), the compensation committee 
approved provisional cash awards of $17.4 million in the aggregate for future grants to our officers and key employees that are 
denominated in units (397,000 units in the aggregate), each of which was equivalent to the value of one share of our common 
stock on the date the provisional award was approved.  The Program consists of a one-year performance period based on our 
financial performance and a two-year vesting period.  At the discretion of the compensation committee and determined based on 
our performance, the eligible officer or key employee will be granted a percentage of the provisional cash award units that 
equates to the EBITAC growth achieved (as defined in the Program).  At the end of the performance period, eligible participants 
will be granted a number of units based on achievement of the performance goal and subject to approval by the compensation 
committee.  Granted units for the 2016 provisional award will fully vest based on continuous employment through January 1, 
2019.  For certain of our executive officers age 55 or older, awards granted under the Program in 2016 are no longer subject to 
forfeiture upon such officers’ departure from the company after two years from the date of the provisional award. The ultimate 
award value will be equal to the trailing twelve-month stock price on December 31, 2018, multiplied by the number of units 
subject to the award, but limited to between 0.5 and 1.5 times the original value of the units determined as of the grant date.  The 
fair value of the awarded units will be paid out in cash as soon as practicable in 2019.  If an eligible employee leaves us prior to 
the vesting date, the entire award will be forfeited.  We did not recognize any compensation expense during 2016 related to the 
2016 provisional award under the Program.  Based on company performance for 2016, we expect to grant 385,000 units under the 
Program in first quarter 2017 that will fully vest on January 1, 2019. 

On March 11, 2015, pursuant to the Program, the compensation committee approved the provisional cash awards of $14.6 million 
in the aggregate for future grants to our officers and key employees that are denominated in units (315,000 units in the aggregate), 
each of which was equivalent to the value of one share of our common stock on the date the provisional awards were approved.  
Terms of the 2015 provisional award were similar to the terms of the 2016 provisional awards.  Based on our performance for 
2015, we granted 294,000 units under the Program in first quarter 2016 that will fully vest on January 1, 2018.  During 2016, we 
charged $6.6 million to compensation expense related to these awards.  We did not recognize any compensation expense during 
2015 related to the 2015 awards. 

On March 12, 2014, pursuant to the Program, the compensation committee approved the provisional cash awards of $10.8 million 
in the aggregate for future grants to our officers and key employees that are denominated in units (229,000 units in the aggregate), 
each of which was equivalent to the value of one share of our common stock on the date the provisional awards were approved.  
Terms of the 2014 provisional award were similar to the terms of the 2015 provisional awards.  Based on our performance for 
2014, we granted 220,000 units under the Program in first quarter 2015 that will fully vest on January 1, 2017.  During 2016 and 
2015, we charged $4.5 million and $4.9 million to compensation expense related to these awards.  We did not recognize any 
compensation expense during 2014 related to the 2014 awards. 

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On March 13, 2013, pursuant to the Program, the compensation committee approved the provisional cash awards of $10.5 million 
in the aggregate for future grants to our officers and key employees that are denominated in units (269,000 units in the aggregate), 
each of which was equivalent to the value of one share of our common stock on the date the provisional awards were approved.  
Terms of the 2013 provisional award were similar to the terms of the 2015 provisional awards.  Based on our performance for 
2013, we granted 263,000 units under the Program in the first quarter of 2014 that will fully vest on January 1, 2016.  During 
2015 and 2014, we charged $5.3 million and $5.9 million, respectively, to compensation expense related to the 2013 awards.  We 
did not recognize any compensation expense during 2016 related to the 2013 awards.  During 2016, cash awards related to the 
2013 provisional awards with an aggregate fair value of $11.2 million (246,000 units in the aggregate) were vested and 
distributed to employees under the Program. 

During 2015, cash awards related to the 2012 provisional awards with an aggregate fair value of $15.8 million (342,000 units in 
the aggregate) were vested and distributed to employees under the Program.   During 2014, cash awards related to the 2011 
provisional awards with an aggregate fair value of $17.6 million (411,000 units in the aggregate) were vested and distributed to 
employees under the Program.   

12.  Retirement Plans 

We have a noncontributory defined benefit pension plan that, prior to July 1, 2005, covered substantially all of our domestic 
employees who had attained a specified age and one year of employment.  Benefits under the plan were based on years of service 
and salary history.  In 2005, we amended our defined benefit pension plan to freeze the accrual of future benefits for all U.S. 
employees, effective on July 1, 2005.  Since the plan is frozen, there is no difference between the projected benefit obligation and 
accumulated benefit obligation at December 31, 2016 and 2015.  In the table below, the service cost component represents plan 
administration costs that are incurred directly by the plan.  A reconciliation of the beginning and ending balances of the pension 
benefit obligation and fair value of plan assets and the funded status of the plan is as follows (in millions): 

Year Ended December 31,

2016

2015

$          

261.8
1.5
10.8
1.8
(14.6)

$          

272.0
1.1
10.8
(10.4)
(11.7)

$          

261.3

$          

261.8

$          

207.5
14.9
-
(14.6)

$          

217.2
2.0
-
(11.7)

$          

207.8

$          

207.5

$           

(53.5)

$           

(54.3)

$           

(53.5)
67.9

$           

(54.3)
71.8

$            

14.4

$            

17.5

Change in pension benefit obligation:

Benefit obligation at beginning of year

Service cost
Interest cost
Net actuarial loss (gain)
Benefits paid

Benefit obligation at end of year

Change in plan assets:

Fair value of plan assets at beginning of year 

Actual return on plan assets
Contributions by the company
Benefits paid

Fair value of plan assets at end of year

Funded status of the plan (underfunded) 

Amounts recognized in the consolidated balance sheet consist of:
Noncurrent liabilities - accrued benefit liability
Accumulated other comprehensive loss - net actuarial loss

Net amount included in retained earnings

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The components of the net periodic pension benefit cost for the plan and other changes in plan assets and obligations recognized 
in earnings and other comprehensive earnings consist of the following (in millions): 

Year Ended December 31,
2015

2016

2014

Net periodic pension cost:
Service cost
Interest cost on benefit obligation
Expected return on plan assets
Amortization of net loss
Settlement

Net periodic benefit cost

Other changes in plan assets and obligations recognized in other 

comprehensive earnings:

Net loss incurred
Settlement recognition
Amortization of net loss

Total recognized in other comprehensive loss

Total recognized in net periodic pension cost and other 

comprehensive loss 

Estimated amortization for the following year:

$            

1.5
10.8
(14.6)
5.3
-

$            

1.1
10.8
(15.3)
6.2
-

$            

0.7
12.7
(18.7)
2.3
12.0

3.0

2.8

9.0

1.4
-
(5.3)

(3.9)

2.9
-
(6.2)

(3.3)

42.5
(12.0)
(2.3)

28.2

$           

(0.9)

$           

(0.5)

$          

37.2

Amortization of net loss

$            

5.5

$            

5.9

$            

6.0

The following weighted average assumptions were used at December 31 in determining the plan’s pension benefit obligation: 

Discount rate
Weighted average expected long-term rate of return on plan assets

December 31,

2016

2015

4.00%
7.25%

4.25%
7.25%

The following weighted average assumptions were used at January 1 in determining the plan’s net periodic pension benefit cost: 

Year Ended December 31,
2015

2016

2014

Discount rate
Weighted average expected long-term rate of return on plan assets

4.25%
7.25%

4.00%
7.25%

4.75%
7.50%

The following benefit payments are expected to be paid by the plan (in millions): 

2017
2018
2019
2020
2021
Years 2022 to 2026

$          

11.8
12.3
12.9
13.4
14.1
77.5

The following is a summary of the plan’s weighted average asset allocations at December 31 by asset category: 

Asset Category

Equity securities
Debt securities
Real estate

Total

December 31,

2016

2015

61.0%
33.0%
6.0%

59.0%
33.0%
8.0%

100.0%

100.0%

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Plan assets are invested in various pooled separate accounts under annuity contracts managed by two life insurance carriers.  The 
plan’s investment policy provides that investments will be allocated in a manner designed to provide a long-term investment 
return greater than the actuarial assumptions, maximize investment return commensurate with risk and to comply with the 
Employee Income Retirement Security Act of 1974, as amended (which we refer to as ERISA), by investing the funds in a 
manner consistent with ERISA’s fiduciary standards.  The weighted average expected long-term rate of return on plan assets 
assumption was determined based on a review of the asset allocation strategy of the plan using expected ten-year return 
assumptions for all of the asset classes in which the plan was invested at December 31, 2016 and 2015.  The ten-year return 
assumptions used in the valuation were based on data provided by the plan’s external investment advisors. 

The following is a summary of the plan’s assets carried at fair value as of December 31 by level within the fair value hierarchy 
(in millions): 

Fair Value Hierarchy

Level 1
Level 2
Level 3

Total fair value

December 31,

2016

2015

-
$              
108.1
99.7

$              
-
106.8
100.7

$        

207.8

$        

207.5

The plan’s Level 2 assets consist of ownership interests in various pooled separate accounts within a life insurance carrier’s group 
annuity contract.  The fair value of the pooled separate accounts is determined based on the net asset value of the respective 
funds, which is obtained from the carrier and determined each business day with issuances and redemptions of units of the funds 
made based on the net asset value per unit as determined on the valuation date.  We have not adjusted the net asset values 
provided by the carrier.  There are no restrictions as to the plan’s ability to redeem its investment at the net asset value of the 
respective funds as of the reporting date.  The plan’s Level 3 assets consist of pooled separate accounts within another life 
insurance carrier’s annuity contracts for which fair value has been determined by an independent valuation.  Due to the nature of 
these annuity contracts, our management makes assumptions to determine how a market participant would price these Level 3 
assets.  In determining fair value, the future cash flows to be generated by the annuity contracts were estimated using the 
underlying benefit provisions specified in each contract, market participant assumptions and various actuarial and financial 
models.  These cash flows were then discounted to present value using a risk-adjusted rate that takes into consideration market 
based rates of return and probability-weighted present values. 

The following is a reconciliation of the beginning and ending balances for the Level 3 assets of the plan measured at fair value 
(in millions): 

Fair value at January 1
Settlements
Unrealized gains

Fair value at December 31

Year Ended December 31,

2016

2015

$          

100.7
(7.5)
6.5

$          

101.1
-
(0.4)

$            

99.7

$          

100.7

We were not required under the Internal Revenue Code (which we refer to as IRC) to make any minimum contributions to the 
plan for each of the 2016, 2015 and 2014 plan years.  This level of required funding is based on the plan being frozen and the 
aggregate amount of our historical funding.  During 2016, 2015 and 2014 we did not make discretionary contributions to the plan. 

In August 2014, we decided to pursue a pension de-risking strategy to reduce the size of our long-term U.S. defined benefit 
pension plan obligations and the volatility of these obligations on our balance sheet.  On September 12, 2014, the fiduciaries of 
the plan began offering certain former employees who were participants in the plan, the option of receiving the value of their 
pension benefit in a lump sum payment or as an accelerated reduced annuity, in lieu of monthly annuity payments when they 
retire.  The voluntary offer was made to approximately 2,500 terminated, vested participants in the plan whose employment 
terminated with the company prior to August 1, 2014 and who had not commenced benefit payments as of November 1, 2014.  
Eligible participants had from September 12, 2014 to November 30, 2014 to accept the offer, and the lump-sum payments were 
made in November and December of 2014, and the accelerated reduced annuity payments began as of December 1, 2014.  The 
aggregate lump sum payout made in fourth quarter 2014 was $43.3 million.  All payouts related to this offer were made using 
assets from the plan.  This lump sum payout project reduced the Plan’s pension benefit obligation by approximately 
$60.0 million, while improving its pension underfunding by almost $17.0 million as of December 31, 2014.  We recorded a 
non-cash pretax settlement charge of $12.0 million in the fourth quarter of 2014 based on the number of participants accepting the 
lump sum payment option, the actual return on plan assets and various actuarial assumptions, including discount rate, long-term 
rate of return on assets, retirement age and mortality at the remeasurement date. 

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We also have a qualified contributory savings and thrift (401(k)) plan covering the majority of our domestic employees.  For 
eligible employees who have met the plan’s age and service requirements to receive matching contributions, we match 100% of 
pre-tax and Roth elective deferrals up to a maximum of 5.0% of eligible compensation, subject to Federal limits on plan 
contributions and not in excess of the maximum amount deductible for Federal income tax purposes.  Effective January 1, 2014, 
employees must be employed and eligible for the plan on the last day of the plan year to receive a matching contribution, subject 
to certain exceptions enumerated in the plan document.  Matching contributions are subject to a five-year graduated vesting 
schedule.  We expensed $48.7 million, $42.5 million and $38.0 million related to the plan in 2016, 2015 and 2014, respectively.   

We also have a nonqualified deferred compensation plan, the Supplemental Savings and Thrift Plan, for certain employees who, 
due to Internal Revenue Service (which we refer to as the IRS) rules, cannot take full advantage of our matching contributions 
under the 401(k) plan.  The plan permits these employees to annually elect to defer a portion of their compensation until their 
retirement or a future date.  Our matching contributions to this plan (up to a maximum of the lesser of a participant’s elective 
deferral of base salary, annual bonus and commissions or 5.0% of eligible compensation, less matching amounts contributed 
under the 401(k) plan) are also at the discretion of our board of directors.  We contributed $5.6 million, $4.7 million and 
$3.7 million to a rabbi trust maintained under the plan in 2016, 2015 and 2014, respectively.  The fair value of the assets in the 
plan’s rabbi trust at December 31, 2016 and 2015, including employee contributions and investment earnings, was $263.3 million 
and $201.2 million, respectively, and has been included in other noncurrent assets and the corresponding liability has been 
included in other noncurrent liabilities in the accompanying consolidated balance sheet. 

We also have several foreign benefit plans, the largest of which is a defined contribution plan that provides for us to make 
contributions of 5.0% of eligible compensation.  In addition, the plan allows for voluntary contributions by U.K. employees, 
which we match 100%, up to a maximum of an additional 5.0% of eligible compensation.  Net expense for foreign retirement 
plans amounted to $30.6 million, $31.7 million and $29.7 million in 2016, 2015 and 2014, respectively. 

In 1992, we amended our health benefits plan to eliminate retiree coverage, except for retirees and those employees who had 
already attained a specified age and length of service at the time of the amendment.  The retiree health plan is contributory, with 
contributions adjusted annually, and is funded on a pay-as-you-go basis.  The postretirement benefit obligation and the unfunded 
status of the plan as of December 31, 2016 and 2015 were $2.7 million and $2.7 million, respectively.  The net periodic 
postretirement benefit (income) cost of the plan amounted to ($0.3 million), ($0.3 million) and ($0.5 million) in 2016, 2015 and 
2014, respectively. 

13.  Investments 

The following is a summary of our investments and the related funding commitments (in millions): 

Chem-Mod LLC

Chem-Mod International LLC

C-Quest Technology LLC and C-Quest Technologies

International LLC

Clean-coal investments:

Controlling interest in six limited liability companies
that own fourteen 2009 Era Clean Coal Plants
Non-controlling interest in one limited liability 

companies that owns one 2011 Era Clean Coal Plants
Controlling interest in seventeen limited liability companies

that own nineteen 2011 Era Clean Coal Plants

Other investments

Total investments

December 31, 2016

Assets

Funding
Commitments

December 31,
2015
Assets

$                   

4.0

$                       
-

$                      

4.0

2.0

-

14.3

0.7

69.0

3.7

-

-

-

-

2.7

0.7

2.0

-

13.9

0.8

60.3

2.6

$                 

93.7

$                      

3.4

$                    

83.6

Chem-Mod LLC - At December 31, 2016, we held a 46.5% controlling interest in Chem-Mod.  Chem-Mod possesses the 
exclusive marketing rights, in the U.S. and Canada, for technologies used to reduce emissions created during the combustion of 
coal.  The refined coal production plants discussed below, as well as those owned by other unrelated parties, license and use 
Chem-Mod’s proprietary technologies, The Chem-Mod™ Solution, in the production of refined coal.  The Chem-Mod™ Solution 
uses a dual injection sorbent system to reduce mercury, sulfur dioxide and other emissions at coal-fired power plants.   

88 

 
                     
                         
                        
                      
                         
                         
                   
                         
                      
                     
                         
                        
                   
                        
                      
                     
                        
                        
 
We believe that the application of The Chem-Mod™ Solution qualifies for refined coal tax credits under IRC Section 45 when 
used with refined coal production plants placed in service by December 31, 2011 or 2009.  Chem-Mod has been marketing its 
technologies principally to coal-fired power plants owned by utility companies, including those utilities that are operating with 
the IRC Section 45 refined coal production plants in which we hold an investment.   

Chem-Mod is determined to be a variable interest entity (which we refer to as a VIE).  We are the manager (decision maker) of 
Chem-Mod and therefore consolidate its operations into our consolidated financial statements.  At December 31, 2016, total 
assets and total liabilities of this VIE included in our consolidated balance sheet were $11.1 million and $0.8 million, 
respectively.  At December 31, 2015, total assets and total liabilities of this VIE were $10.3 million and $0.9 million, 
respectively.  For 2016, total revenues and expenses were $63.5 million and $2.4 million, respectively.  For 2015, total revenues 
and expenses were $72.1 million and $3.0 million, respectively.  We are under no obligation to fund Chem-Mod’s operations in 
the future. 

Chem-Mod International LLC - At December 31, 2016, we held a 31.5% non-controlling ownership interest in Chem-Mod 
International.  Chem-Mod International has the rights to market The Chem-Mod™ Solution in countries other than the U.S. and 
Canada.  Such marketing activity has been limited to date. 

C-Quest Technology LLC and C-Quest Technologies International LLC (together, C-Quest) - At December 31, 2016, we 
held a non-controlling 12% interest in C-Quest’s global entities.  C-Quest possesses rights, information and technology for the 
reduction of carbon dioxide emissions created by burning fossil fuels.  Thus far, C-Quest’s operations have been limited to 
laboratory testing.  C-Quest is determined to be a VIE, but we do not consolidate this investment into our consolidated financial 
statements because we are not the primary beneficiary or decision maker.  We have an option to acquire an additional 15% 
interest in C-Quest’s global entities for $7.5 million at any time on or prior to August 1, 2017.   
Clean Coal Investments - 
  We have investments in limited liability companies that own 34 refined coal production plants which produce refined coal 
using proprietary technologies owned by Chem-Mod.  We believe the production and sale of refined coal at these plants is 
qualified to receive refined coal tax credits under IRC Section 45.  The fourteen plants placed in service prior to 
December 31, 2009 (which we refer to as the 2009 Era Plants) are eligible to receive tax credits through 2019 and the twenty 
plants placed in service prior to December 31, 2011 (which we refer to as the 2011 Era Plants) are eligible to receive tax 
credits through 2021.   
  As of December 31, 2016: 

o  Thirty-one of the plants has long-term production contracts.   
o  The remaining three plants are in early stages of seeking and negotiating long-term production contracts.   
o  We have a non-controlling interest in one plant, which is owned by a limited liability company (which we refer to as a 
LLC).  We have determined that this LLC is a VIE, for which we are not the primary beneficiary.  At December 31, 
2016, total assets and total liabilities of this VIE were $15.7 million and $13.4 million, respectively.  For 2016, total 
revenues and expenses of this VIE were $57.4 million and $71.1 million, respectively.   

  We and our co-investors each fund our portion of the on-going operations of the limited liability companies in proportion to 
our investment ownership percentages.  Other than our portion of the on-going operational funding, there are no additional 
amounts that we are committed to related to funding these investments. 

Other Investments - At December 31, 2016, we owned a non-controlling, minority interest in four venture capital funds totaling 
$3.7 million, twelve certified low-income housing developments with zero carrying value and two real estate entities with zero 
carrying value.  The low-income housing developments and real estate entities have been determined to be VIEs, but are not 
required to be consolidated due to our lack of control over their respective operations.  At December 31, 2016, total assets and 
total liabilities of these VIEs were approximately $60.0 million and $20.0 million, respectively.   

89 

 
14.  Derivatives and Hedging Activity 

We are exposed to market risks, including changes in foreign currency exchange rates and interest rates.  To manage the risk 
related to these exposures, we enter into various derivative instruments that reduce these risks by creating offsetting exposures.  
We generally do not enter into derivative transactions for trading or speculative purposes. 

Foreign Exchange Risk Management 
We are exposed to foreign exchange risk when it earns revenues, pays expenses, or enters into monetary intercompany transfers 
denominated in a currency that differs from its functional currency, or other transactions that are denominated in a currency other 
than its functional currency.  We use foreign exchange derivatives, typically forward contracts and options, to reduce its overall 
exposure to the effects of currency fluctuations on cash flows.  These exposures are hedged, on average, for less than two years. 

Interest Rate Risk Management 
We enter into various long term debt agreements. We use interest rate derivatives, typically swaps, to reduce its exposure to the 
effects of interest rate fluctuations on the forecasted interest rates for up to two years into the future. 

We has not received or pledged any collateral related to derivative arrangements at December 31, 2016. 

The notional and fair values of derivative instruments are as follows at December 31, 2016 and 2015 (in millions): 

Notional Amount

2016

2015

Derivatives Assets  (1) 
2016
2015

Derivative Liabilities  (2)

2016

2015

Derivatives accounted for 

as hedges:

Interest rate contracts
Foreign exchange contracts  (3)

$          

200.0
4.1

-
$                
93.7

$            

11.4
2.1

-
$                
-

-
$                
17.5

$                
-
1.7

Total

$          

204.1

$            

93.7

$            

13.5

$                
-

$            

17.5

$              

1.7

(1)  Included within other current assets $12.5 million and zero at December 31, 2016 and 2015, respectively and other 

non-current assets $1.0 million and zero at December 31, 2016 and 2015, respectively. 

(2)  Included within other current liabilities $11.8 million and $1.7 million at December 31, 2016 and 2015, respectively and 

other non-current liabilities $5.7 million and zero at December 31, 2016 and 2015, respectively. 

(3)  Included within foreign exchange contracts at December 31, 2016 were $78.3 million of call options offset with 

$78.3 million of put options and $61.6 million of buy forwards offset with $57.5 million of sell forwards.  Included within 
foreign exchange contracts at December 31, 2015 were $137.6 million of buy forwards, partially offset by $43.9 million of 
sell forwards. 

The amounts of derivative gains (losses) recognized in accumulated other comprehensive loss were as follows (in millions):  

Commission
Revenue

Compensation 
Expense

Operating
Expense

Interest 
Expense

Total 

Year Ended December 31, 2016
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
(24.0)

-
$                     
0.1

-
$                     
-

$                 

12.4
-

$                 

12.4
(23.9)

Total

$                

(24.0)

$                   

0.1

$                     
-

$                 

12.4

$                

(11.5)

Year Ended December 31, 2015
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
(3.3)

-
$                     
0.3

-
$                     
0.2

-
$                     
-

-
$                     
(2.8)

Total

$                  

(3.3)

$                   

0.3

$                   

0.2

$                     
-

$                  

(2.8)

Year Ended December 31, 2014
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
(2.5)

-
$                     
0.2

-
$                     
0.1

-
$                     
-

-
$                     
(2.2)

Total

$                  

(2.5)

$                   

0.2

$                   

0.1

$                     
-

$                  

(2.2)

90 

 
                
              
                
                  
              
                
 
                  
                     
                       
                       
                  
                    
                     
                     
                       
                    
                    
                     
                     
                       
                    
 
The amounts of derivative gains (losses) reclassified from accumulated other comprehensive loss into income (effective portion) 
were as follows (in millions): 

Commission
Revenue

Compensation 
Expense

Operating
Expense

Interest 
Expense

Total 

Year Ended December 31, 2016
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                    
(9.1)

-
$                    
0.5

-
$                    
0.3

$                  

0.1
-

$                  

0.1
(8.3)

Total

$                 

(9.1)

$                 

0.5

$                 

0.3

$                  

0.1

$                

(8.2)

Year Ended December 31, 2015
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                    
0.7

-
$                    
-

-
$                    
-

-
$                    
-

-
$                    
0.7

Total

$                  

0.7

$                   

-

$                   

-

$                    
-

$                 

0.7

Year Ended December 31, 2014
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

$                    
-
0.9

$                    
-
(0.7)

$                    
-
(0.7)

$                    
-
-

$                    
-
(0.5)

Total

$                  

0.9

$                

(0.7)

$                

(0.7)

$                    
-

$                

(0.5)

We estimate that approximately $0.4 million of pretax losses currently included within accumulated other comprehensive loss 
will be reclassified into earnings in the next twelve months.  The amount of gain (loss) recognized in earnings on the ineffective 
portion of derivatives for 2016, 2015 and 2014 was $1.6 million, $0.7 million and zero, respectively.  

15.  Commitments, Contingencies and Off-Balance Sheet Arrangements 

In connection with our investing and operating activities, we have entered into certain contractual obligations and commitments.  
See Notes 7 and 13 to our consolidated financial statements for additional discussion of these obligations and commitments.  Our 
future minimum cash payments, including interest, associated with our contractual obligations pursuant to the note purchase 
agreements, Credit Agreement, Premium Financing Debt Facility, operating leases and purchase commitments at December 31, 
2016 were as follows (in millions):  

Contractual Obligations

2017

2018

Payments Due by Period
2021

2020

2019

Note purchase agreements
Credit Agreement
Premium Financing Debt Facility
Interest on debt

Total debt obligations
Operating lease obligations
Less sublease arrangements
Outstanding purchase obligations

$   

300.0
278.0
125.6
113.5

817.1
101.1
(0.8)
50.6

$   

100.0
-
-
93.3

193.3
83.8
(0.4)
32.1

$   

100.0
-
-
89.0

189.0
68.4
(0.1)
16.6

$   

100.0
-
-
84.4

184.4
56.4
(0.1)
7.7

$     

75.0
-
-
79.5

154.5
45.8
-
1.7

Thereafter

 Total

$     

1,775.0
-
-
280.5

$     

2,450.0
278.0
125.6
740.2

2,055.5
112.9
(0.1)
-

3,593.8
468.4
(1.5)
108.7

Total contractual obligations

$   

968.0

$   

308.8

$   

273.9

$   

248.4

$   

202.0

$     

2,168.3

$     

4,169.4

The amounts presented in the table above may not necessarily reflect our actual future cash funding requirements, because the 
actual timing of the future payments made may vary from the stated contractual obligation.  Outstanding purchase commitments 
in the table above include $10.6 million related to expenditures on our new corporate headquarters building. 

Note Purchase Agreements, Credit Agreement and Premium Financing Debt Facility - See Note 7 to our consolidated 
financial statements for a discussion of the terms of the note purchase agreements, the Credit Agreement and Premium Debt 
Facility. 

Operating Lease Obligations - Our corporate segment’s executive offices and certain subsidiary and branch facilities of our 
brokerage and risk management segments are located at Two Pierce Place, Itasca, Illinois, where we lease approximately 306,000 
square feet of space, or approximately 60% of the building.  The lease commitment on this property expires February 28, 2018.  
In August 2015, we announced that we will be relocating our headquarters to the city of Rolling Meadows, Illinois, which will 
have approximately 360,000 square feet of space and will accommodate 2,000 employees at peak capacity.  We anticipate 

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moving to the Rolling Meadows site sometime in the first quarter of 2017.  Relating to the development of our new corporate 
headquarters, we expect to receive property tax related credits under a tax-increment financing note from Rolling Meadows and 
an Illinois state Economic Development for a Growing Economy (which we refer to as Edge) tax credit.  Incentives from these 
two programs could total between $60.0 million and $80.0 million over a fifteen-year period. 

We generally operate in leased premises at our other locations.  Certain of these leases have options permitting renewals for 
additional periods.  In addition to minimum fixed rentals, a number of leases contain annual escalation clauses which are 
generally related to increases in an inflation index. 

Total rent expense, including rent relating to cancelable leases and leases with initial terms of less than one year, amounted to 
$134.2 million in 2016, $121.6 million in 2015 and $122.0 million in 2014. 

We have leased certain office space to several non-affiliated tenants under operating sublease arrangements.  In the normal course 
of business, we expect that certain of these leases will not be renewed or replaced.  We adjust charges for real estate taxes and 
common area maintenance annually based on actual expenses, and we recognize the related revenues in the year in which the 
expenses are incurred.  These amounts are not included in the minimum future rentals to be received in the contractual obligations 
table above. 

Outstanding Purchase Obligations - We typically do not have a material amount of outstanding purchase obligations at any 
point in time.  The amount disclosed in the contractual obligations table above represents the aggregate amount of unrecorded 
purchase obligations that we had outstanding at December 31, 2016.  These obligations represent agreements to purchase goods 
or services that were executed in the normal course of business. 

Off-Balance  Sheet  Commitments  -  Our  total  unrecorded  commitments  associated  with  outstanding  letters  of  credit,  financial 
guarantees and funding commitments at December 31, 2016 were as follows (in millions): 

Off-Balance Sheet  Commitments

Letters of credit
Financial guarantees 
Funding commitments

Total  commitments

Amount of Commitment Expiration by Period
2018

2020

2021

2019

Total
Amounts

Thereafter Committed

-
$         
0.2
-

-
$         
0.2
-

-
$         
0.2
-

-
$         
0.2
-

$        

21.1
1.4
0.7

$          

21.1
2.4
3.4

2017

-
$         
0.2
2.7

$       

2.9

$       

0.2

$       

0.2

$       

0.2

$       

0.2

$        

23.2

$          

26.9

Since commitments may expire unused, the amounts presented in the table above do not necessarily reflect our actual future cash 
funding requirements.  See Note 13 to our consolidated financial statements for a discussion of our funding commitments related 
to our corporate segment and the Off-Balance Sheet Debt section below for a discussion of other letters of credit.  All of the 
letters of credit represent multiple year commitments that have annual, automatic renewing provisions and are classified by the 
latest commitment date.   

Since January 1, 2002, we have acquired 420 companies, all of which were accounted for using the acquisition method for 
recording business combinations.  Substantially all of the purchase agreements related to these acquisitions contain provisions for 
potential earnout obligations.  For all of our acquisitions made in the period from 2013 to 2016 that contain potential earnout 
obligations, such obligations are measured at fair value as of the acquisition date and are included on that basis in the recorded 
purchase price consideration for the respective acquisition.  The amounts recorded as earnout payables are primarily based upon 
estimated future potential operating results of the acquired entities over a two- to three-year period subsequent to the acquisition 
date.  The aggregate amount of the maximum earnout obligations related to these acquisitions was $527.2 million, of which 
$242.3 million was recorded in our consolidated balance sheet as of December 31, 2016 based on the estimated fair value of the 
expected future payments to be made.   

Off-Balance Sheet Debt - Our unconsolidated investment portfolio includes investments in enterprises where our ownership 
interest is between 1% and 50%, in which management has determined that our level of influence and economic interest is not 
sufficient to require consolidation.  As a result, these investments are accounted for under the equity method.  None of these 
unconsolidated investments had any outstanding debt at December 31, 2016 or 2015 that was recourse to us. 

At December 31, 2016, we had posted two letters of credit totaling $9.3 million in the aggregate, related to our self-insurance 
deductibles, for which we had a recorded liability of $12.3 million.  We have an equity investment in a rent-a-captive facility, 
which we use as a placement facility for certain of our insurance brokerage operations.  At December 31, 2016, we had posted 
seven letters of credit totaling $6.3 million to allow certain of our captive operations to meet minimum statutory surplus 
requirements and for additional collateral related to premium and claim funds held in a fiduciary capacity, one letter of credit 
totaling $5.0 million to support our potential obligation under a client’s insurance program and one letter of credit totaling 
$0.5 million as a security deposit for a 2015 acquisition’s lease.  These letters of credit have never been drawn upon. 

92 

 
         
         
         
         
         
            
              
         
           
           
           
           
            
              
 
Our commitments associated with outstanding letters of credit, financial guarantees and funding commitments at December 31, 
2016 were as follows (all dollar amounts in table are in millions):  

Description, Purpose and Trigger

Venture capital funds

Collateral

Compensation
to Us

Maximum
Exposure

Liability
Recorded

Funding commitment to one fund - expires in 2023

None

None

$          

0.7

$           
-

Trigger - Agreed conditions met

Other

Credit support under letters of credit for deductibles due by                 

None

None

9.3

12.3

us on our own insurance coverages - expires after 2021
Trigger - We do not reimburse the insurance companies for 

deductibles the insurance companies advance on behalf of us

Credit enhancement under letters of credit for our 

None

captive insurance operations to meet minimum 
statutory capital requirements - expires after 2021
Trigger - Dissolution or catastrophic financial 

results of the operation

Credit support under letters of credit for clients' claim funds 

None

held by our Bermuda captive insurance operation
in a fiduciary capacity - expires after 2021
Trigger - Investments fall below prescribed levels

Reimbursement of
LOC fees

Reimbursement of
LOC fees

Funding commitments on a clean energy investment -          

None

None

expires when payment is made
Trigger - Agreed conditions met

Credit support under letters of credit in lieu of a security 
deposit for an acquisition's lease - expires 2023
Trigger - Lease payments do not get made

None

None

Financial guarantees of loans to 8 Canadian-based employees -          

(1)

None

expires when loan balances are reduced to zero 
through M ay 2029 - Principal and interest payments are paid quarterly 
Trigger - Default on loan payments 

6.3

5.0

2.7

0.5

2.4

-

-

-

-

-

$        

26.9

$        

12.3

(1) The guarantees are collateralized by shares in minority holdings of our Canadian operating companies.  

Since commitments may expire unused, the amounts presented in the table above do not necessarily reflect our actual future cash 
funding requirements. 

Litigation, Regulatory and Taxation Matters - We are a defendant in various legal actions incidental to the nature of our 
business including but not limited to matters related to employment practices, alleged breaches of non-compete or other 
restrictive covenants, theft of trade secrets, breaches of fiduciary duties and related causes of action.  We are also periodically the 
subject of inquiries, investigations and reviews by regulatory and taxing authorities into various matters related to our business, 
including our operational, compliance and finance functions.  Neither the outcomes of these matters nor their effect upon our 
business, financial condition or results of operations can be determined at this time.   

In July 2014, we were named in a lawsuit which asserts that we and other defendants are liable for infringement of a patent held 
by Nalco Company.  The complaint sought a judgment of infringement, damages, costs and attorneys’ fees, and injunctive relief.  
Along with the other defendants, we disputed the allegation of infringement and have defended this matter vigorously.  We filed a 
motion to dismiss the complaint on behalf of all defendants, alleging no infringement of Nalco’s intellectual property.  This 
motion and similar motions attacking amended complaints filed by Nalco, were granted.  On April 20, 2016, the court dismissed 
Nalco’s complaint and disallowed any further opportunity to amend or refile.  Although Nalco has appealed this ruling, we 
believe that the probability of a material loss is remote.  However, litigation is inherently uncertain and it is not possible for us to 
predict the ultimate disposition of this proceeding. 

93 

 
            
          
            
             
            
             
            
             
            
             
            
             
 
Our micro-captive advisory services are the subject of an investigation by the Internal Revenue Service (IRS).  Additionally, the 
IRS has initiated audits for the 2012 tax year of over 100 of the micro-captive insurance companies organized and/or managed by 
us.  Among other matters, the IRS is investigating whether we have been acting as a tax shelter promoter in connection with these 
operations.  While the IRS has not made any specific allegations relating to our operations, if the IRS were to successfully assert 
that the micro-captives organized and/or managed by us do not meet the requirements of IRC Section 831(b), we could be held 
liable to pay monetary claims by the IRS and/or our micro-captive clients, and our future earnings from our micro-captive 
operations could be materially adversely affected, any of which events, could negatively impact the overall captive business and 
adversely affect our consolidated results of operations and financial condition.  Due to the fact that the IRS has not made any 
allegation against us or completed all of its audits of our clients, we are not able to reasonably estimate the amount of any 
potential loss in connection with this investigation. 

Contingent Liabilities - We purchase insurance to provide protection from errors and omissions (which we refer to as E&O) 
claims that may arise during the ordinary course of business.  We currently retain the first $5.0 million of each and every E&O 
claim.  Our E&O insurance provides aggregate coverage for E&O losses up to $175.0 million in excess of our retained amounts.  
We have historically maintained self-insurance reserves for the portion of our E&O exposure that is not insured.  We periodically 
determine a range of possible reserve levels using actuarial techniques that rely heavily on projecting historical claim data into the 
future.  Our E&O reserve in the December 31, 2016 consolidated balance sheet is above the lower end of the most recently 
determined actuarial range by $1.7 million and below the upper end of the actuarial range by $7.6 million.  We can make no 
assurances that the historical claim data used to project the current reserve levels will be indicative of future claim activity.  Thus, 
the E&O reserve level and corresponding actuarial range could change in the future as more information becomes known, which 
could materially impact the amounts reported and disclosed herein. 

Tax-advantaged Investments No Longer Held - Between 1996 and 2007, we developed and then sold portions of our 
ownership in various energy related investments, many of which qualified for tax credits under IRC Section 29.  In connection 
with the sales to other investors, we provided various indemnifications.  As of December 31, 2016, the potential liability under 
these indemnifications has expired.  We recorded tax benefits in connection with our ownership in these investments.  At 
December 31, 2016, we had exposure on $109.0 million of previously earned tax credits.  In 2004, 2007 and 2009, the IRS 
examined several of these investments and all examinations were closed without any changes being proposed by the IRS.  
However, any future adverse tax audits, administrative rulings or judicial decisions could disallow any previously claimed tax 
credits.  Because of the contingent nature of this exposure and our related assessment of its likelihood, no reserve has been 
recorded in our December 31, 2016 consolidated balance sheet related to this exposure. 

16.  Insurance Operations 

We have ownership interests in several insurance and reinsurance companies based in the U.S., Bermuda, Gibraltar, Guernsey, 
Isle of Man and Malta that primarily operate segregated account “rent-a-captive” facilities.  These “rent-a-captive” facilities 
enable our clients to receive the benefits of owning a captive insurance company without incurring certain disadvantages of 
ownership.  Captive insurance companies, or “rent-a-captive” facilities, are created for clients to insure their risks and capture any 
underwriting profit and investment income, which would then be available for use by the insureds, generally to reduce future 
costs of their insurance programs.  In general, these companies are set up as protected cell companies that are comprised of 
separate cell business units (which we refer to as Captive Cells) and the core regulated company (which we refer to as the Core 
Company).  The Core Company is owned and operated by us and no insurance policies are assumed by the Core Company.  All 
insurance is assumed or written within individual Captive Cells.  Only the activity of the supporting Core Company of the rent-a-
captive facility is recorded in our consolidated financial statements, including cash and stockholder’s equity of the legal entity and 
any expenses incurred to operate the rent-a-captive facility.  Most Captive Cells reinsure individual lines of insurance coverage 
from external insurance companies.  In addition, some Captive Cells offer individual lines of insurance coverage from one of our 
insurance company subsidiaries.  The different types of insurance coverage include special property, general liability, products 
liability, medical professional liability, other liability and medical stop loss.  The policies are generally claims-made.  Insurance 
policies are written by an insurance company and the risk is assumed by each of the Captive Cells.  In general, we structure these 
operations to have no underwriting risk on a net written basis.  In situations where we have assumed underwriting risk on a net 
written basis, we have managed that exposure by obtaining full collateral for the underwriting risk we have assumed from our 
clients.  We typically require pledged assets including cash and/or investment accounts or letters of credit to limit our risk. 

We have a wholly owned insurance company subsidiary based in the U.S. that cedes all of its insurance risk to reinsurers or 
captives under facultative and quota share treaty reinsurance agreements.  This company was established in fourth quarter 2014 
and began writing business in December 2014.  These reinsurance arrangements diversify our business and minimize our 
exposure to losses or hazards of an unusual nature.  The ceding of insurance does not discharge us of our primary liability to the 
policyholder.  In the event that all or any of the reinsuring companies are unable to meet their obligations, we would be liable for 
such defaulted amounts.  Therefore, we are subject to credit risk with respect to the obligations of our reinsurers or captives.  In 
order to minimize our exposure to losses from reinsurer credit risk and insolvencies, we have managed that exposure by obtaining 
full collateral for which we typically require pledged assets, including cash and/or investment accounts or letters of credit, to fully 
offset the risk. 

94 

 
Reconciliations of direct to net premiums, on a written and earned basis, for 2016, 2015 and 2014 related to the wholly-owned 
insurance company subsidiary discussed above are as follows (in millions): 

Direct
Assumed
Ceded

Net

2016

2015

2014

Written

Earned

Written

Earned

Written

Earned

$               

71.8
5.2
(77.0)

$               

69.6
4.9
(74.5)

$               

71.5
4.4
(75.9)

$               

71.7
5.1
(76.8)

$               

34.9
2.3
(37.2)

$                 

2.4
0.2
(2.6)

$                  
-

$                  
-

$                  
-

$                  
-

$                  
-

$                  
-

At December 31, 2016 and 2015, our insurance company subsidiary had reinsurance recoverables of $48.3 million and 
$40.1 million, respectively, related to liabilities established for ceded unearned premium reserves and loss and loss adjustment 
expense reserves.  These reinsurance recoverables relate to direct and assumed business that has been fully ceded to our reinsurers 
or captives and have been included in premiums and fees receivables in the accompanying consolidated balance sheet. 

17.  Income Taxes 

We and our principal domestic subsidiaries are included in a consolidated U.S. Federal income tax return.  Our international 
subsidiaries file various income tax returns in their jurisdictions.  The foreign earnings (losses) before income taxes were 
$5.6 million in 2016, $(52.1) million in 2015 and $3.4 million in 2014.  Earnings before income taxes include the impact of 
intercompany interest expense between domestic and foreign legal entities.  Foreign intercompany interest expense was 
$110.7 million in 2016, $107.0 million in 2015 and $76.5 million in 2014.  Domestic intercompany interest income was 
$110.7 million in 2016, $107.0 million in 2015 and $76.5 million in 2014.  Significant components of earnings before income 
taxes and the provision for income taxes are as follows (in millions): 

Year Ended December 31,
2015

2016

2014

Earnings (losses) before income taxes:

United States
Foreign, principally Australia, Canada, New Zealand and the U.K.

Total earnings before income taxes
Provision (benefit) for income taxes:

Federal:

Current
Deferred

State and local:
Current
Deferred

Foreign:

Current
Deferred

$        

351.3
5.6

$        

345.6
(52.1)

$        

288.1
3.4

$        

356.9

$        

293.5

$        

291.5

$          

45.9
(146.7)

$          

43.9
(139.4)

$          

38.8
(96.6)

(100.8)

(95.5)

(57.8)

8.4
(0.3)

8.1

22.4
(17.8)

4.6

18.9
(3.3)

15.6

22.9
(38.6)

(15.7)

19.5
(1.1)

18.4

30.5
(27.1)

3.4

Total benefit for income taxes 

$         

(88.1)

$         

(95.6)

$         

(36.0)

95 

 
                   
                   
                   
                   
                   
                   
               
               
               
               
               
                 
 
              
           
              
         
         
           
         
           
           
              
            
            
             
             
             
              
            
            
            
            
            
           
           
           
              
           
              
 
A reconciliation of the provision for income taxes with the U.S. Federal statutory income tax rate is as follows (in millions, 
except percentages): 

2016

Year Ended December 31,
2015

%  of
Pretax
Earnings

%  of
Pretax
Earnings

Amount

2014

%  of
Pretax
Earnings

Amount

35.0

4.1
(3.8)

(49.9)
(0.9)
1.9
0.8
-
-
0.5

(12.3)

Federal statutory rate
State income taxes - net of 

Federal benefit

Differences related to non U.S. operations
Alternative energy, foreign and other 

tax credits

Other permanent differences
Nondeductible employee compensation
Changes in unrecognized tax benefits
Change in valuation allowance
Change in U.K. tax rate
Other

Amount

$      

124.9

5.3
(34.1)

(194.4)
(4.8)
-
2.2
14.0
(1.5)
0.3

35.0

$      

102.7

35.0

$      

102.0

1.5
(9.6)

(54.5)
(1.3)
-
0.6
3.9
(0.4)
0.1

10.2
(22.6)

(181.3)
(4.9)
-
3.0
1.7
(4.2)
(0.2)

3.5
(7.7)

(61.8)
(1.7)
-
1.0
0.6
(1.4)
(0.1)

12.0
(11.2)

(145.5)
(2.5)
5.4
2.4
-
-
1.4

Benefit for income taxes 

$      

(88.1)

(24.7)

$      

(95.6)

(32.6)

$      

(36.0)

A reconciliation of the beginning and ending balances of the total amounts of gross unrecognized tax benefits is as follows 
(in millions): 

Gross unrecognized tax benefits at January 1
Increases in tax positions for current year
Settlements
Lapse in statute of limitations
Increases in tax positions for prior years
Decreases in tax positions for prior years

Gross unrecognized tax benefits at December 31

December 31,

2016

2015

$          

15.7
2.4
(1.4)
(1.8)
1.8
(2.2)

$          

12.5
2.9
-
(1.3)
2.1
(0.5)

$          

14.5

$          

15.7

The total amount of net unrecognized tax benefits that, if recognized, would affect the effective tax rate was $10.0 million and 
$10.8 million at December 31, 2016 and 2015, respectively.  We accrue interest and penalties related to unrecognized tax benefits 
in our provision for income taxes.  At December 31, 2016 and 2015, we had accrued interest and penalties related to 
unrecognized tax benefits of $2.8 million and $1.1 million, respectively.   

We file income tax returns in the U.S. and in various state, local and foreign jurisdictions.  We are routinely examined by tax 
authorities in these jurisdictions.  At December 31, 2016, our corporate returns had been examined by the IRS through calendar 
year 2010.  The IRS is currently conducting various examinations of calendar years 2011 and 2012.  In addition, a number of 
foreign, state, local and partnership examinations are currently ongoing.  It is reasonably possible that our gross unrecognized tax 
benefits may change within the next twelve months.  However, we believe any changes in the recorded balance would not have a 
significant impact on our consolidated financial statements. 

96 

 
          
          
          
            
            
          
            
          
            
        
          
        
          
        
          
      
        
      
        
      
        
          
          
          
          
          
          
             
             
             
             
            
            
            
            
            
            
            
            
          
            
            
            
             
             
          
          
          
          
             
             
            
            
          
          
            
            
        
        
        
 
              
              
             
                
             
             
              
              
             
             
 
Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for income tax purposes.  Significant components of our deferred tax assets 
and liabilities are as follows (in millions): 

Deferred tax assets:

Alternative minimum tax and other credit carryforwards
Accrued and unfunded compensation and employee benefits
Amortizable intangible assets
Compensation expense related to stock options
Accrued liabilities
Accrued pension liability
Investments
Net operating loss carryforwards
Capital loss carryforwards
Deferred rent liability
Other

Total deferred tax assets
Valuation allowance for deferred tax assets

Deferred tax assets

Deferred tax liabilities:

Nondeductible amortizable intangible assets
Investment-related partnerships
Depreciable fixed assets
Hedging instruments
Other prepaid items

Total deferred tax liabilities

Net deferred tax assets

December 31,

2016

2015

$        

477.9
219.0
38.8
16.9
31.7
22.9
7.7
20.4
16.0
8.1
3.9

$        

341.6
197.0
39.4
12.6
34.3
23.4
9.5
19.2
2.9
8.7
7.7

863.3
(66.8)

796.5

310.2
34.5
18.2
4.1
4.1

371.1

696.3
(52.8)

643.5

307.1
28.7
11.7
-
4.6

352.1

$        

425.4

$        

291.4

At December 31, 2016 and 2015, $371.1 million and $352.1 million, respectively, have been included in noncurrent liabilities in 
the accompanying consolidated balance sheet.  Alternative minimum tax credits of $108.2 million have an indefinite life, general 
business tax credits of $368.8 million begin to expire, if not utilized, in 2033, and state credits of $0.9 million expire, if not used, 
in 2021.  We expect the historically favorable trend in earnings before income taxes to continue in the foreseeable future.  
Accordingly, we expect to make full use of the net deferred tax assets.  Valuation allowances have been established for certain 
foreign intangible assets and various state net operating loss carryforwards that may not be utilized in the future. 

We do not provide for U.S. Federal income taxes on the undistributed earnings ($243.0 million and $231.9 million at 
December 31, 2016 and 2015, respectively) of foreign subsidiaries which are considered permanently invested outside of the U.S.  
The amount of unrecognized deferred tax liability on these undistributed earnings was $15.6 million and $10.4 million at 
December 31, 2016 and 2015, respectively. 

97 

 
          
          
            
            
            
            
            
            
            
            
              
              
            
            
            
              
              
              
              
              
          
          
           
           
          
          
          
          
            
            
            
            
              
                
              
              
          
          
 
18.  Accumulated Other Comprehensive Earnings  

The after-tax components of our accumulated comprehensive earnings (loss) attributable to controlling interests consist of the 
following:   

Balance as of January 1, 2014
Net change in period

Balance as of December 31, 2014
Net change in period

Balance as of December 31, 2015
Net change in period

Balance as of December 31, 2016

Pension
Liability

Foreign
 Currency
 Translation

Fair Value
of Derivative
Instruments

Accumulated
Comprehensive
 Earnings (Loss)

$             

(25.6)
(18.6)

$               

22.1
(238.4)

$                 

0.9
(1.0)

$                    

(2.6)
(258.0)

(44.2)
1.3

(42.9)
(4.4)

(216.3)
(261.1)

(477.4)
(231.8)

(0.1)
(2.1)

(2.2)
(4.9)

(260.6)
(261.9)

(522.5)
(241.1)

$             

(47.3)

$           

(709.2)

$               

(7.1)

$                

(763.6)

The foreign currency translation in 2016, 2015 and 2014 primarily relates to the net impact of changes in the value of the local 
currencies relative to the U.S. dollar for our operations in Australia, Canada, the Caribbean, India, New Zealand and the U.K.  
During 2016, 2015 and 2014, $5.3 million, $6.2 million and $14.3 million, respectively, of expense related to the pension liability 
was reclassified from accumulated other comprehensive loss to compensation expense in the statement of earnings.  During 2016, 
2015 and 2014, $8.2 million of expense, $0.7 million of income and $0.5 million of expense, respectively, related to the fair value 
of derivative investments was reclassified from accumulated other comprehensive loss to the statement of earnings.  During 2016, 
2015 and 2014, no amounts related to foreign currency translation were reclassified from accumulated other comprehensive loss 
to the statement of earnings. 

19.  Quarterly Operating Results (unaudited) 

Quarterly operating results for 2016 and 2015 were as follows (in millions, except per share data): 

2016

Total revenues

Total expenses

1st

2nd

3rd

4th

$     

1,300.4

$     

1,427.1

$     

1,482.3

$     

1,385.0

1,244.7

1,289.6

1,387.4

1,316.2

Earnings before income taxes

$          

55.7

$        

137.5

$          

94.9

$          

68.8

Net earnings attributable to controlling interests

$          

46.5

$        

150.0

$        

122.8

$          

95.1

Basic net earnings per share

Diluted net earnings per share

2015

Total revenues

Total expenses

$          

0.26

$          

0.85

$          

0.69

$          

0.53

$          

0.26

$          

0.84

$          

0.69

$          

0.53

$     

1,231.3

$     

1,371.4

$     

1,454.8

$     

1,334.9

1,200.4

1,242.9

1,349.1

1,306.5

Earnings before income taxes

$          

30.9

$        

128.5

$        

105.7

$          

28.4

Net earnings attributable to controlling interests

$          

21.9

$        

139.3

$        

133.3

$          

62.3

Basic net earnings per share

Diluted net earnings per share

$          

0.13

$          

0.82

$          

0.76

$          

0.35

$          

0.13

$          

0.81

$          

0.75

$          

0.35

20.  Segment Information 
We have three reportable operating segments: brokerage, risk management and corporate.  The brokerage segment is primarily 
comprised of our retail and wholesale insurance brokerage operations.  The brokerage segment generates revenues through 
commissions paid by insurance underwriters and through fees charged to our clients.  Our brokers, agents and administrators act 
as intermediaries between insurers and their customers and we do not assume net underwriting risks.  The risk management 
segment provides contract claim settlement and administration services for enterprises that choose to self-insure some or all of 
their property/casualty coverages and for insurance companies that choose to outsource some or all of their property/casualty 
claims departments.  These operations also provide claims management, loss control consulting and insurance property appraisal 
services.  Revenues are principally generated on a negotiated per-claim or per-service fee basis.  The corporate segment manages 
our clean energy and other investments.  This segment also holds all of our corporate debt.  Allocations of investment income and 
98 

 
               
             
                 
                  
               
             
                 
                  
                   
             
                 
                  
               
             
                 
                  
                 
             
                 
                  
 
               
       
       
       
       
               
       
       
       
       
 
certain expenses are based on reasonable assumptions and estimates primarily using revenue, headcount and other information.  
We allocate the provision for income taxes to the brokerage and risk management segments using the local county statutory rates.  
Reported operating results by segment would change if different methods were applied.   

Financial information relating to our segments for 2016, 2015 and 2014 is as follows (in millions): 

Year Ended December 31, 2016

Brokerage

Risk Management

Corporate

Total

Revenues:

Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income 
Gains on books of business sales and other
Revenue from clean coal activities
Other - net gain 

Total revenues

Compensation
Operating
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables 

Total expenses

Earnings (loss) before income taxes
Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

$       

2,439.1
775.7
147.0
107.2
52.3
6.6
-
-

-
$                            
717.1
-
-
1.0
-
-
-

-
$                
-
-
-
-
-
1,350.1
(1.3)

$       

2,439.1
1,492.8
147.0
107.2
53.3
6.6
1,350.1
(1.3)

3,527.9

2,041.8
600.9
-
-
57.2
244.7
32.1

2,976.7

551.2
194.1

357.1
3.6

718.1

424.5
171.4
-
-
27.2
2.5
-

625.6

92.5
35.3

57.2
-

1,348.8

72.6
25.4
1,408.6
109.8
19.2
-
-

1,635.6

(286.8)
(317.5)

30.7
27.0

5,594.8

2,538.9
797.7
1,408.6
109.8
103.6
247.2
32.1

5,237.9

356.9
(88.1)

445.0
30.6

Net earnings attributable to controlling interests

$          

353.5

$                        

57.2

$              

3.7

$          

414.4

Net foreign exchange gain

$              

2.9

$                            
-

$              

0.1

$              

3.0

Revenues:

United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

Total revenues

At December 31, 2016
Identifiable assets:
United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

$       

2,334.4
686.5
172.5
134.1
120.7
79.7

$                      

610.3
25.6
73.0
4.1
5.1
-

$       

1,327.9
-
-
-
-
20.9

$       

4,272.6
712.1
245.5
138.2
125.8
100.6

$       

3,527.9

$                      

718.1

$       

1,348.8

$       

5,594.8

$       

4,393.6
2,321.9
894.4
573.3
668.9
331.3

$                      

540.5
61.8
56.9
2.8
4.4
-

$       

1,622.2
-
-
-
-
17.6

$       

6,556.3
2,383.7
951.3
576.1
673.3
348.9

Total identifiable assets

$       

9,183.4

$                      

666.4

$       

1,639.8

$     

11,489.6

Goodwill - net
Amortizable intangible assets - net

$       

3,736.9
1,613.6

$                        

28.1
13.7

$              

2.8
-

$       

3,767.8
1,627.3

99 

 
            
                        
                  
         
            
                              
                  
            
            
                              
                  
            
              
                            
                  
              
                
                              
                  
                
                  
                              
         
         
                  
                              
               
               
         
                        
         
         
         
                        
              
         
            
                        
              
            
                  
                              
         
         
                  
                              
            
            
              
                          
              
            
            
                            
                  
            
              
                              
                  
              
         
                        
         
         
            
                          
           
            
            
                          
           
             
            
                          
              
            
                
                              
              
              
            
                          
                  
            
            
                          
                  
            
            
                            
                  
            
            
                            
                  
            
              
                              
              
            
         
                          
                  
         
            
                          
                  
            
            
                            
                  
            
            
                            
                  
            
            
                              
              
            
         
                          
                  
         
 
Year Ended December 31, 2015

Brokerage

Risk Management

Corporate

Total

Revenues:

Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income 
Gains on books of business sales and other
Revenue from clean coal activities
Other - net gain 

Total revenues

Compensation
Operating
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables 

Total expenses

Earnings (loss) before income taxes
Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

$       

2,338.7
705.8
125.5
93.7
53.6
6.7
-
-

$                            
-
726.5
-
-
0.6
-
-
-

$                
-
-
-
-
-
-
1,310.8
30.5

$       

2,338.7
1,432.3
125.5
93.7
54.2
6.7
1,310.8
30.5

3,324.0

1,939.7
638.1
-
-
54.4
237.3
41.1

2,910.6

413.4
145.3

268.1
1.7

727.1

427.2
180.8
-
-
24.3
3.0
(0.5)

634.8

92.3
35.1

57.2
-

1,341.3

62.0
21.8
1,351.5
103.0
15.2
-
-

1,553.5

(212.2)
(276.0)

63.8
30.6

5,392.4

2,428.9
840.7
1,351.5
103.0
93.9
240.3
40.6

5,098.9

293.5
(95.6)

389.1
32.3

Net earnings attributable to controlling interests

$          

266.4

$                        

57.2

$            

33.2

$          

356.8

Net foreign exchange gain (loss)

$             

(0.2)

$                            
-

$              

0.4

$              

0.2

Revenues:

United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

Total revenues

At December 31, 2015
Identifiable assets:
United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

$       

2,122.1
738.5
157.3
133.1
118.6
54.4

$                      

591.8
28.4
99.4
3.5
4.0
-

$       

1,327.5
-
-
-
-
13.8

$       

4,041.4
766.9
256.7
136.6
122.6
68.2

$       

3,324.0

$                      

727.1

$       

1,341.3

$       

5,392.4

$       

4,092.8
2,580.0
895.8
575.0
623.1
203.0

$                      

525.2
72.1
55.6
3.1
4.1
-

$       

1,264.9
-
-
-
-
19.1

$       

5,882.9
2,652.1
951.4
578.1
627.2
222.1

Total identifiable assets

$       

8,969.7

$                      

660.1

$       

1,284.0

$     

10,913.8

Goodwill - net
Amortizable intangible assets - net

$       

3,635.6
1,677.8

$                        

27.3
21.0

-
$                
-

$       

3,662.9
1,698.8

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Year Ended December 31, 2014

Brokerage

Risk Management

Corporate

Total

Revenues:

Commissions
Fees
Supplemental commissions
Contingent commissions
Investment income 
Gains on books of business sales and other
Revenue from clean coal activities
Other - net gain 

Total revenues

Compensation
Operating
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables 

Total expenses

Earnings (loss) before income taxes
Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

$       

2,083.0
577.0
104.0
84.7
40.3
7.3
-
-

$                            
-
681.3
-
-
1.0
-
-
-

$                
-
-
-
-
-
-
1,029.5
18.4

$       

2,083.0
1,258.3
104.0
84.7
41.3
7.3
1,029.5
18.4

2,896.3

1,703.1
530.1
-
-
44.4
186.3
17.6

2,481.5

414.8
151.0

263.8
0.9

682.3

414.2
176.4
-
-
21.2
3.2
(0.1)

614.9

67.4
25.3

42.1
-

1,047.9

50.3
36.6
1,058.9
89.0
3.8
-
-

1,238.6

(190.7)
(212.3)

21.6
23.2

4,626.5

2,167.6
743.1
1,058.9
89.0
69.4
189.5
17.5

4,335.0

291.5
(36.0)

327.5
24.1

Net earnings (loss) attributable to controlling interests

$          

262.9

$                        

42.1

$             

(1.6)

$          

303.4

Net foreign exchange gain (loss)

$              

1.1

$                            
-

$             

(0.6)

$              

0.5

Revenues:

United States
United Kingdom
Australia
Canada
New Zealand
Other foreign 

Total revenues

At December 31, 2014
Identifiable assets:
United States
United Kingdom
Australia
Canada
New Zealand
Other foreign 

$       

1,873.3
696.8
122.4
81.8
78.4
43.6

$                      

532.6
29.4
114.2
3.2
2.9
-

$       

1,036.9
-
-
-
-
11.0

$       

3,442.8
726.2
236.6
85.0
81.3
54.6

$       

2,896.3

$                      

682.3

$       

1,047.9

$       

4,626.5

$       

3,557.1
2,376.4
992.2
639.2
614.1
207.2

$                      

457.5
74.0
39.0
2.8
1.6
-

$       

1,032.0
-
-
-
-
16.9

$       

5,046.6
2,450.4
1,031.2
642.0
615.7
224.1

Total identifiable assets

$       

8,386.2

$                      

574.9

$       

1,048.9

$     

10,010.0

Goodwill - net
Amortizable intangible assets - net

$       

3,427.5
1,757.3

$                        

22.1
18.7

-
$                
-

$       

3,449.6
1,776.0

101 

 
            
                        
                  
         
            
                              
                  
            
              
                              
                  
              
              
                            
                  
              
                
                              
                  
                
                  
                              
         
         
                  
                              
              
              
         
                        
         
         
         
                        
              
         
            
                        
              
            
                  
                              
         
         
                  
                              
              
              
              
                          
                
              
            
                            
                  
            
              
                           
                  
              
         
                        
         
         
            
                          
           
            
            
                          
           
             
            
                          
              
            
                
                              
              
              
            
                          
                  
            
            
                        
                  
            
              
                            
                  
              
              
                            
                  
              
              
                              
              
              
         
                          
                  
         
            
                          
                  
         
            
                            
                  
            
            
                            
                  
            
            
                              
              
            
         
                          
                  
         
 
 
Report of Independent Registered Public Accounting Firm on Financial Statements 

Board of Directors and Stockholders 
Arthur J. Gallagher & Co. 

We have audited the accompanying consolidated balance sheet of Arthur J. Gallagher & Co. (Gallagher) as of December 31, 2016 
and 2015, and the related consolidated statements of earnings, comprehensive earnings, stockholders’ equity and cash flows for 
each of the three years in the period ended December 31, 2016.  Our audits also included the financial statement schedule listed in 
the Index at Item 15(2)(a).  These financial statements and schedule are the responsibility of Gallagher’s management.  Our 
responsibility is to express an opinion on these financial statements and schedule based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements 
are free of material misstatement.  An audit includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements.  An audit also includes assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation.  We believe that our audits provide a reasonable 
basis for our opinion. 

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position 
of Arthur J. Gallagher & Co. at December 31, 2016 and 2015, and the consolidated results of its operations and its cash flows for 
each of the three years in the period ended December 31, 2016, in conformity with U.S. generally accepted accounting principles.  
Also, in our opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken 
as a whole, presents fairly in all material respects the information set forth therein. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
Gallagher’s internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control – 
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) 
and our report, dated February 10, 2017, expressed an unqualified opinion thereon. 

Chicago, Illinois 
February 10, 2017 

/s/ Ernst & Young LLP    
Ernst & Young LLP 

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in 
Rules 13a-15(f) under the Exchange Act.  Under the supervision and with the participation of management, including our 
principal executive officer and principal financial officer, we conducted an assessment of the effectiveness of our internal control 
over financial reporting based on the framework in Internal Control – Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (2013 framework).   

In conducting our assessment of the effectiveness of its internal control over financial reporting, we have excluded eleven of the 
thirty-seven entities acquired in 2016, which are included in our 2016 consolidated financial statements.  Collectively, these 
acquired entities constituted approximately 0.3% of total assets as of December 31, 2016 and approximately 0.2% of total 
revenues and approximately 0.1% of net earnings for the year then ended.   

Based on our assessment under the framework in Internal Control – Integrated Framework, management concluded that our 
internal control over financial reporting was effective as of December 31, 2016.  In addition, the effectiveness of our internal 
control over financial reporting as of December 31, 2016 has been audited by Ernst & Young LLP, an independent registered 
public accounting firm, as stated in their attestation report which is included herein. 

Arthur J. Gallagher & Co. 
Itasca, Illinois 
February 10, 2017 

/s/ J. Patrick Gallagher, Jr.                      
J. Patrick Gallagher, Jr. 
Chairman, President and Chief Executive Officer 

/s/ Douglas K. Howell       
Douglas K. Howell 
Chief Financial Officer 

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting 

Board of Directors and Stockholders 
Arthur J. Gallagher & Co. 

We have audited  Arthur J. Gallagher & Co.’s (Gallagher) internal control over financial reporting as of December 31, 2016, 
based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of 
the Treadway Commission (2013 framework) (the COSO criteria). Gallagher’s management is responsible for maintaining 
effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial 
reporting included in the accompanying Management’s Report on Internal Control Over Financial Reporting.  Our responsibility 
is to express an opinion on Gallagher’s internal control over financial reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).  
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects.  Our audit included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in 
the circumstances.  We believe that our audit provides a reasonable basis for our opinion. 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures that 
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of 
the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of 
financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and (3) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

As indicated in the accompanying Management’s Report on Internal Control Over Financial Reporting, management’s 
assessment of and conclusion on the effectiveness of internal control over financial reporting did not include the internal controls 
of eleven of the thirty-seven entities acquired in 2016, which are included in the 2016 consolidated financial statements of 
Gallagher.  Collectively, these acquired entities constituted approximately 0.3% of total assets as of December 31, 2016 and 
approximately 0.2% of total revenues and approximately 0.1% of net earnings for the year then ended.  Our audit of internal 
control over financial reporting of Gallagher also did not include an evaluation of the internal control over financial reporting of 
these acquired entities. 

In our opinion, Arthur J. Gallagher & Co. maintained in all material respects, effective internal control over financial reporting as 
of December 31, 2016, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheet of Arthur J. Gallagher & Co. as of December 31, 2016 and 2015, and the related consolidated 
statements of earnings, comprehensive earnings, stockholders’ equity and cash flows for each of the three years in the period 
ended December 31, 2016 of Arthur J. Gallagher & Co. and our report dated February 10, 2017 expressed an unqualified opinion 
thereon. 

/s/ Ernst & Young LLP    
Ernst & Young LLP 

Chicago, Illinois 
February 10, 2017 

104 

 
 
 
 
 
 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.  

There were no changes in or disagreements with our accountants on matters related to accounting and financial disclosure. 

Item 9A. Controls and Procedures. 

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures. 

As of December 31, 2016, our management, including our chief executive officer and chief financial officer, have conducted an 
evaluation of the effectiveness of our disclosure controls and procedures pursuant to Rule 13a-15(b) of the Exchange Act.  Based 
on that evaluation, our chief executive officer and chief financial officer concluded that our disclosure controls and procedures 
were effective as of December 31, 2016.  

Design and Evaluation of Internal Control Over Financial Reporting. 

Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, we included a report of management’s assessment of the design and 
effectiveness of our internal controls as part of this annual report for the fiscal year ended December 31, 2016.  Our independent 
registered public accounting firm also attested to, and reported on, the effectiveness of internal control over financial reporting.  
Management’s report and the independent registered public accounting firm’s attestation report are included in Item 8, “Financial 
Statements and Supplementary Data,” under the captions entitled “Management’s Report on Internal Control Over Financial 
Reporting” and “Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting.” 

Changes in Internal Control Over Financial Reporting. 

There has been no change in our internal control over financial reporting during the fourth fiscal quarter ended December 31, 
2016, that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.  

Item 9B. Other Information. 

Not applicable. 

Part III 

Item 10. Directors, Executive Officers and Corporate Governance. 

Our 2017 Proxy Statement will include the information required by this item under the headings “Board of Directors,” “Security 
Ownership by Certain Beneficial Owners and Management - Section 16 (a) Beneficial Ownership Reporting Compliance” and 
“Corporate Governance,” which we incorporate herein by reference.   

Item 11. Executive Compensation.  

Our 2017 Proxy Statement will include the information required by this item under the headings “Compensation Committee 
Report” and “Compensation Discussion and Analysis,” which we incorporate herein by reference.  

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.  

Our 2017 Proxy Statement will include the information required by this item under the headings “Security Ownership by Certain 
Beneficial Owners and Management” and “Equity Compensation Plan Information,” which we incorporate herein by reference.  

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 13. Certain Relationships and Related Transactions, and Director Independence.  

Our 2017 Proxy Statement will include the information required by this item under the headings “Certain Relationships and 
Related Transactions” and “Corporate Governance,” which we incorporate herein by reference.  

Item 14. Principal Accountant Fees and Services.  

Our 2017 Proxy Statement will include the information required by this item under the heading “Ratification of Appointment of 
Independent Auditor - Principal Accountant Fees and Services,” which we incorporate herein by reference.  

Part IV 

Item 15. Exhibits and Financial Statement Schedules.  

The following documents are filed as a part of this report:  

1.  Consolidated Financial Statements: 

(a)  Consolidated Statement of Earnings for each of the three years in the period ended December 31, 2016. 

(b)  Consolidated Balance Sheet as of December 31, 2016 and 2015. 

(c)  Consolidated Statement of Cash Flows for each of the three years in the period ended December 31, 2016. 

(d)  Consolidated Statement of Stockholders’ Equity for each of the three years in the period ended December 31, 

2016. 

(e)  Notes to Consolidated Financial Statements. 

(f)  Report of Independent Registered Public Accounting Firm on Financial Statements. 

(g)  Management’s Report on Internal Control Over Financial Reporting. 

(h)  Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting. 

2.  Consolidated Financial Statement Schedules required to be filed by Item 8 of this Form:  

(a)  Schedule II - Valuation and Qualifying Accounts. 

All other schedules are omitted because they are not applicable, or not required, or because the required information is 
included in our consolidated financial statements or the notes thereto.  

3.  Exhibits:  

Included in this Form 10-K. 

*10.16 

Arthur J. Gallagher & Co. Deferred Equity Participation Plan amended and restated as of January 18, 2017. 

 21.1 

23.1 

24.1 

31.1 

31.2 

32.1 

Subsidiaries of Arthur J. Gallagher & Co., including state or other jurisdiction of incorporation or organization 
and the names under which each does business. 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm.  

Power of Attorney. 

Rule 13a-14(a) Certification of Chief Executive Officer. 

Rule 13a-14(a) Certification of Chief Financial Officer.  

Section 1350 Certification of Chief Executive Officer.  

106 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
32.2 

Section 1350 Certification of Chief Financial Officer.  

 101.INS  XBRL Instance Document. 

 101.SCH  XBRL Taxonomy Extension Schema Document. 

 101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document. 

 101.LAB  XBRL Taxonomy Extension Label Linkbase Document. 

 101.PRE  XBRL Taxonomy Extension Presentation Linkbase Document. 

 101.DEF  XBRL Taxonomy Extension Definition Linkbase Document. 

Incorporated by reference into this Form 10-K. 

2.1 

2.2 

2.3 

2.4 

2.5 

3.1 

3.2 

4.1 

Agreement and Plan of Reorganization, dated as of August 12, 2013, by and among Arthur J. Gallagher & Co., 
Bollinger Holdings, Inc., Bollinger, Inc., JPGAC, LLC, Evercore Capital Partners II L.P., Evercore Partners 
Inc. and Management Group, LLC (incorporated by reference to the same exhibit number to the post-effective 
amendment No. 2 to our Form S-4 Registration Statement dated September 6, 2013, File No. 333-188651). 

Share Purchase Agreement, dated September 4, 2013, between Gallagher, Giles and the Seller (incorporated 
by reference to Exhibit 2.1 to our Form 8-K Current Report dated September 6, 2013, File No. 1 09761). 

Share Purchase Agreement, dated April 1, 2014, between Arthur J. Gallagher & Co., Oval Limited, Oval EBT 
Trustees Limited and certain institutional sellers, individual sellers and option holders (incorporated by 
reference to Exhibit 2.1 to our Form 10-Q Quarterly Report for the quarterly period ended March 31, 2014, 
File No. 1-09761). 

Share Sale Agreement, amended and restated as of June 15, 2014, by and among Arthur J. Gallagher & Co., 
Wesfarmers Insurance Investments Pty Ltd, OAMPS Ltd, Wesfarmers Limited and Pastel Purchaser Party 
Limited (incorporated by reference to Exhibit 2.1 to our Form 8-K Current Report dated June 16, 2014, File 
No. 1 09761). 

Share Purchase Agreement, dated as of May 19, 2014, by and among Arthur J. Gallagher & Co., Roins 
Financial Services Limited and Noraxis Capital Corporation (incorporated by reference to Exhibit 2.1 to our 
Form 8-K Current Report dated May 19, 2014, File No. 1-09761). 

Amended and Restated Certificate of Incorporation of Arthur J. Gallagher & Co. (incorporated by reference to 
the same exhibit number to our Form 10-Q Quarterly Report for the quarterly period ended June 30, 2008, File 
No. 1-09761). 

Amended and Restated By-Laws of Arthur J. Gallagher & Co. (incorporated by reference to Exhibit 3.1 to our 
Form 8-K Current Report dated October 23, 2015, File No. 1-09761). 

Multicurrency Credit Agreement, dated as of September 19, 2013, among Arthur J. Gallagher & Co., the other 
borrowers party thereto, the lenders party thereto, Bank of Montreal, as administrative agent, BMO Capital 
Markets, as joint lead arranger and joint book runner, Merrill Lynch, Pierce, Fenner & Smith Incorporated, 
Citibank N.A., Barclays Bank PLC, and J.P. Morgan Securities LLC, as joint lead arrangers, joint book 
runners and co-syndication agents and U.S. Bank National Association, as documentation agent (incorporated 
by reference to the same exhibit number to our Form 8-K Current Report dated September 19, 2013, File No. 
1-09761). 

10.5 

Lease Agreement between Arthur J. Gallagher & Co. and Itasca Center III Limited Partnership, a Texas 
limited partnership, dated July 26, 1989 (incorporated by reference to the same exhibit number to our 
Form 10-K Annual Report for 1989, File No. 1-09761). 

10.5.1  Amendments No. 1 to No. 15 to the Lease Agreement between Arthur J. Gallagher & Co. and HGC/Two 

Pierce Limited Partnership, an Illinois limited partnership, as successor to Itasca Center III Limited 
Partnership, a Texas limited partnership, dated May 20, 1991 to October 15, 2005 (incorporated by reference 
to the same exhibit number to our Form 10-K Annual Report for 2005, File No. 1-09761). 

10.5.2  Amendment No. 16 to the Lease Agreement between Arthur J. Gallagher & Co. and Wells REIT-Two Pierce 
Place, LLC, a Delaware limited liability company, dated December 7, 2006 (incorporated by reference to the 
same exhibit number to our Form 8-K Current Report dated December 7, 2006, File No. 1-09761). 

107 

 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
 
  
 
*10.11 

*10.12 

Form of Indemnity Agreement between Arthur J. Gallagher & Co. and each of our directors and corporate 
officers (incorporated by reference to the same exhibit number to our Form 10-Q Quarterly Report for the 
quarterly period ended March 31, 2009, File No. 1-09761). 

Arthur J. Gallagher & Co. Deferral Plan for Nonemployee Directors (amended and restated as of January 1, 
2011) (incorporated by reference to the same exhibit number to our Form 10-K Annual Report for 2010, 
File No. 1-09761). 

*10.14.1  Form of Change in Control Agreement between Arthur J. Gallagher & Co. and those Executive Officers hired 

prior to January 1, 2008 (incorporated by reference to the same exhibit number to our Form 10-K Annual 
Report for 2011, File No. 1-09761). 

*10.14.2  Form of Change in Control Agreement between Arthur J. Gallagher & Co. and those Executive Officers hired 
after January 1, 2008 (incorporated by reference to the same exhibit number to our Form 10-K Annual Report 
for 2011, File No. 1-09761). 

*10.15 

The Arthur J. Gallagher & Co. Supplemental Savings and Thrift Plan, as amended and restated effective 
January 1, 2015 (incorporated by reference to the same exhibit number to our Form 10-K Annual Report for 
2014, File No. 1-09761). 

*10.16.1  Form of Deferred Equity Participation Plan Award Agreement (incorporated by reference to the same exhibit 

number to our Form 10-K Annual Report for 2014, File No. 1-09761).  

*10.17 

Arthur J. Gallagher & Co. Severance Plan (effective September 15, 1997, as amended and restated effective 
January 1, 2010) (incorporated by reference to the same exhibit number to our Form 10-K Annual Report for 
2008, File No. 1-09761). 

*10.17.1  First Amendment to the Arthur J. Gallagher & Co. Severance Plan (effective September 15, 1997, as amended 
and restated effective January 1, 2009) (incorporated by reference to Exhibit 10.1 to our Form 10-Q Quarterly 
Report for the quarterly period ended June 30, 2010, File No. 1-09761). 

*10.18  Arthur J. Gallagher & Co. Deferred Cash Participation Plan, amended and restated as of March 11, 2015 

(incorporated by reference to the same exhibit number to our Form 10-Q Quarterly Report for the quarterly 
period ended March 31, 2015, File No. 1-09761). 

*10.26 

*10.27 

*10.28 

*10.29 

10.38 

10.40 

Conformed copy of the Arthur J. Gallagher & Co. 1988 Incentive Stock Option Plan, through Amendment 
No. 1 as of January 19, 2005 (incorporated by reference to the same exhibit number to our Form 10-K Annual 
Report for 2009, File No. 1-09761). 

Conformed copy of the Arthur J. Gallagher & Co. 1988 Nonqualified Stock Option Plan, through Amendment 
No. 6 as of January 19, 2005 (incorporated by reference to the same exhibit number to our Form 10-K Annual 
Report for 2009, File No. 1-09761). 

Conformed copy of the Arthur J. Gallagher & Co. 1989 Non-Employee Directors’ Stock Option Plan, through 
Amendment No. 6 as of May 17, 2005 (incorporated by reference to the same exhibit number to our 
Form 10-K Annual Report for 2009, File No. 1-09761). 

Arthur J. Gallagher & Co. Restricted Stock Plan (incorporated by reference to Exhibit 4.6 to our Form S-8 
Registration Statement, File No. 333-106539). 

Operating Agreement of Chem-Mod LLC dated as of June 23, 2004, by and among NOx II, Ltd., an Ohio 
limited liability company, AJG Coal, Inc., a Delaware corporation, and IQ Clean Coal LLC, a Delaware 
limited liability company (incorporated by reference to the same exhibit number to our Form 10-K Annual 
Report for 2005, File No. 1-09761). 

Operating Agreement of Chem-Mod International LLC dated as of July 8, 2005, between NOx II International, 
Ltd., an Ohio limited liability company and AJG Coal, Inc., a Delaware corporation, together with 
Amendment No. 1 dated August 2, 2005 (incorporated by reference to the same exhibit number to our 
Form 10-K Annual Report for 2005, File No. 1-09761). 

*10.42 

Arthur J. Gallagher & Co. 2009 Long-Term Incentive Plan (incorporated by reference to Exhibit 4.4 to our 
Form S-8 Registration Statement, File No. 333-159150). 

*10.42.1  Form of Long-Term Incentive Plan Restricted Stock Unit Award Agreement (incorporated by reference to the 

same exhibit number to our Form 10-K Annual Report for 2010, File No. 1-09761). 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
*10.42.2  Form of Long-Term Incentive Plan Stock Option Award Agreement (incorporated by reference to the same 

exhibit number to our Form 10-K Annual Report for 2010, File No. 1-09761). 

*10.42.3  Form of Long-Term Incentive Plan Stock Appreciation Rights Award Agreement (incorporated by reference 

to the same exhibit number to our Form 10-K Annual Report for 2010, File No. 1-09761). 

*10.42.4  Form of Long-Term Incentive Plan Restricted Stock Unit Award Agreement for executive officers over the 
age of 55 (incorporated by reference to the same exhibit number to our Form 10 Q Quarterly Report for the 
quarterly period ended March 31, 2013, File No. 1-09761). 

*10.42.5  Form of Long-Term Incentive Plan Stock Option Award Agreement for executive officers over the age of 55 

(incorporated by reference to the same exhibit number to our Form 10 Q Quarterly Report for the quarterly 
period ended March 31, 2013, File No. 1-09761), 

*10.43 

Arthur J. Gallagher & Co. Performance Unit Program (incorporated by reference to the same exhibit number 
to our Form 10-Q Quarterly Report for the quarterly period ended June 30, 2007, File No. 1-09761). 

*10.43.1  Form of Performance Unit Grant Agreement under the Performance Unit Program (incorporated by reference 

to Exhibit 10.45.1 to our Form 10-Q Quarterly Report for the quarterly period ended March 31, 2014, 
File No. 1-09761). 

*10.43.2  Form of Performance Unit Grant Agreement under the Performance Unit Program for executive officers over 

the age of 55 (incorporated by reference to the same exhibit number to our Form 10 Q Quarterly Report for the 
quarterly period ended March 31, 2013, File No. 1-09761). 

*10.44 

*10.45 

10.46 

Senior Management Incentive Plan (incorporated by reference to Exhibit 10.44 to our Form 10-Q Quarterly 
Report for the quarterly period ended June 30, 2015, File No. 1-09761). 

Arthur J. Gallagher & Co. 2011 Long-Term Incentive Plan (incorporated by reference to Exhibit 99.1 to our 
Form S-8 Registration Statement, File No. 333-174497). 

Share Purchase Agreement, dated May 12, 2011, between Gallagher Holdings Two (UK) Limited, HLG 
Holdings Limited and the Shareholders of HLG Holdings Limited named therein (incorporated by reference to 
Exhibit 2.1 to our Form 8-K Current Report dated May 17, 2011, File No. 1-09761). 

*10.47  Arthur J. Gallagher & Co. 2014 Long-Term Incentive Plan (incorporated by reference to Exhibit 10.46 to our 

Form 10-Q Quarterly Report for the quarterly period ended June 30, 2014, File No. 1-09761). 

All other exhibits are omitted because they are not applicable, or not required, or because the required information is 
included in our consolidated financial statements or the notes thereto.  The registrant agrees to furnish to the Securities 
and Exchange Commission upon request a copy of any long-term debt instruments that have been omitted pursuant to 
Item 601(b)(4)(iii)(A) of Regulation S-K. 

--------------- 

*  Such exhibit is a management contract or compensatory plan or arrangement required to be filed as an exhibit to this 

form pursuant to item 601 of Regulation S-K.  

Item 16. Form 10-K Summary. 

Not applicable. 

109 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Signatures 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized on the 10th day of February, 2017.  

ARTHUR J. GALLAGHER & CO.  

/S/    J. PATRICK GALLAGHER, JR.           

By                                                            

J. Patrick Gallagher, Jr.  
Chairman, President and Chief Executive Officer  

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on the 10th day of 
February, 2017 by the following persons on behalf of the Registrant in the capacities indicated.  

Name 

Title 

/S/    J. PATRICK GALLAGHER, JR. 

Chairman, President and Director (Principal Executive Officer) 

J. Patrick Gallagher, Jr. 
/S/    DOUGLAS K. HOWELL 

Douglas K. Howell 
/S/    RICHARD C. CARY 

Richard C. Cary 
*SHERRY S. BARRAT 

Sherry S. Barrat 
*WILLIAM L. BAX 

William L. Bax 
* D. JOHN COLDMAN 

D. John Coldman 
* FRANK E. ENGLISH, JR. 

Frank E. English, Jr. 
*ELBERT O. HAND 

Elbert O. Hand 
*DAVID S. JOHNSON 

David S. Johnson 
*KAY W. MC CURDY 

Kay W. Mc Curdy 
* RALPH J. NICOLETTI 

Ralph J. Nicoletti 
*NORMAN L. ROSENTHAL 

Norman L. Rosenthal 

 /S/    WALTER D. BAY            

*By:                                                                
Walter D. Bay, Attorney-in-Fact  

Vice President and Chief Financial Officer (Principal Financial Officer) 

Controller (Principal Accounting Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

110 

 
  
                                                         
  
                                                         
  
                                                         
 
 
                                                         
  
                                                         
  
                                                         
  
                                                         
  
                                                         
  
                                                         
 
                                                         
 
                                                         
 
                                                         
 
 
Schedule II 
Arthur J. Gallagher & Co.  

Valuation and Qualifying Accounts  

Year ended December 31, 2016

Allowance for doubtful accounts
Allowance for estimated policy cancellations
Accumulated amortization of expiration

Balance
at
Beginning
of Year

Amounts
Recorded
in
Earnings

Adjustments

Balance
at
End
of Year

(In millions)

$               

13.3
7.4

$                 

4.9
0.2

$               

(5.4)
(0.5)

(1)
(2)

$               

12.8
7.1

lists, noncompete agreements and trade names

983.9

247.2

(27.5)

(3)

1,203.6

Year ended December 31, 2015

Allowance for doubtful accounts
Allowance for estimated policy cancellations
Accumulated amortization of expiration

$               

10.7
6.8

$                 

5.7
3.6

$               

(3.1)
(3.0)

(1)
(2)

$               

13.3
7.4

lists, noncompete agreements and trade names

758.8

240.3

(15.2)

(3)

983.9

Year ended December 31, 2014

Allowance for doubtful accounts
Allowance for estimated policy cancellations
Accumulated amortization of expiration

$                 

6.7
4.2

$                 

2.7
(0.2)

$                 

1.3
2.8

(1)
(2)

$               

10.7
6.8

lists, noncompete agreements and trade names

544.1

189.5

25.2

(3)

758.8

(1) Net activity of bad debt write offs and recoveries and acquired businesses.

(2) Additions to allowance related to acquired businesses. 

(3) Elimination of fully amortized expiration lists, non-compete agreements and trade names, intangible asset/amortization 

reclassifications and disposal of acquired businesses.

111 

 
 
                   
                   
                 
                   
               
               
               
            
                   
                   
                 
                   
               
               
               
               
                   
                 
                   
                   
               
               
                 
               
 
Arthur J. Gallagher & Co. 

Annual Report on Form 10-K 

For the Fiscal Year Ended December 31, 2016 

Exhibit Index 

*10.16 

Arthur J. Gallagher & Co. Deferred Equity Participation Plan amended and restated as of January 18, 2017. 

 21.1 

 23.1 

 24.1 

 31.1 

 31.2 

 32.1 

 32.2 

Subsidiaries of Arthur J. Gallagher & Co., including state or other jurisdiction of incorporation or 
organization and the names under which each does business. 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 

Power of Attorney. 

Rule 13a-14(a) Certification of Chief Executive Officer.  

Rule 13a-14(a) Certification of Chief Financial Officer.  

Section 1350 Certification of Chief Executive Officer.  

Section 1350 Certification of Chief Financial Officer.  

 101.INS  XBRL Instance Document. 

 101.SCH  XBRL Taxonomy Extension Schema Document. 

 101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document. 

 101.LAB  XBRL Taxonomy Extension Label Linkbase Document. 

 101.PRE  XBRL Taxonomy Extension Presentation Linkbase Document. 

 101.DEF  XBRL Taxonomy Extension Definition Linkbase Document. 

The registrant agrees to furnish to the Securities and Exchange Commission upon request a copy of any long-term debt 
instruments that have been omitted pursuant to Item 601(b)(4)(iii)(A) of Regulation S-K. 

*  Such exhibit is a management contract or compensatory plan or arrangement required to be filed as an exhibit to this 

form pursuant to item 601 of Regulation S-K.  

112 

 
 
 
Rule 13a-14(a) Certification of Chief Executive Officer 

Exhibit 31.1 

Certification 
I, J. Patrick Gallagher, Jr., certify that: 

1.  I have reviewed this annual report on Form 10-K of Arthur J. Gallagher & Co.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such 
statements were made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, 
fairly present in all material respects the financial condition, results of operations and cash flows of the 
registrant as of, and for, the periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over 
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a.)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, 
including its consolidated subsidiaries, is made known to us by others within those entities, particularly 
during the period in which this report is being prepared; 

(b.)  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance 
with generally accepted accounting principles;  

(c.)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and  

(d.)  Disclosed in this report any change in the registrant’s internal control over financial reporting that 

occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the 
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal 
control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board 
of directors (or persons performing the equivalent functions): 

(a.)  All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, 
process, summarize and report financial information; and  

(b.)  Any fraud, whether or not material, that involves management or other employees who have a 

significant role in the registrant’s internal control over financial reporting. 

Date:  February 10, 2017 

/s/ J. Patrick Gallagher, Jr. 

J. Patrick Gallagher, Jr. 
Chairman, President and Chief Executive 
Officer 
(principal executive officer) 

 
 
 
 
Rule 13a-14(a) Certification of Chief Financial Officer 

Exhibit 31.2 

Certification 
I, Douglas K. Howell, certify that: 

1.  I have reviewed this annual report on Form 10-K of Arthur J. Gallagher & Co.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such 
statements were made, not misleading with respect to the period covered by this report; 

3.  Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report, 
fairly  present  in  all  material  respects  the  financial  condition,  results  of  operations  and  cash  flows  of  the 
registrant as of, and for, the periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over 
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a.)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, 
including its consolidated subsidiaries, is made known to us by others within those entities, particularly 
during the period in which this report is being prepared; 

(b.)  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance 
with generally accepted accounting principles; 

(c.)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and  

(d.)  Disclosed in this report any change in the registrant’s internal control over financial reporting that 

occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the 
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal 
control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board 
of directors (or persons performing the equivalent functions): 

(a.)  All significant deficiencies and material weaknesses in the design or operation of internal control over 
financial  reporting  which  are  reasonably  likely  to  adversely  affect  the  registrant’s  ability  to  record, 
process, summarize and report financial information; and  

(b.)  Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a 

significant role in the registrant’s internal control over financial reporting. 

Date:  February 10, 2017 

/s/ Douglas K. Howell 

Douglas K. Howell 
Vice President 
Chief Financial Officer 
(principal financial officer) 

 
 
 
 
Section 1350 Certification of Chief Executive Officer 

Exhibit 32.1 

I, J. Patrick Gallagher, Jr., the chief executive officer of Arthur J. Gallagher & Co., certify that (i) the 

Annual Report on Form 10-K of Arthur J. Gallagher & Co. for the twelve month period ended December 31, 

2016 (the “Form 10-K”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities 

Exchange Act of 1934 and (ii) the information contained in the Form 10-K fairly presents, in all material respects, 

the financial condition and results of operations of Arthur J. Gallagher & Co. and its subsidiaries. 

Date:  February 10, 2017 

/s/ J. Patrick Gallagher, Jr. 

J. Patrick Gallagher, Jr. 
Chairman, President and Chief Executive 
Officer 
(principal executive officer) 

 
 
 
 
 
 
 
 
 
 
Section 1350 Certification of Chief Financial Officer 

Exhibit 32.2 

I, Douglas K. Howell, the chief financial officer of Arthur J. Gallagher & Co., certify that (i) the Annual 

Report on Form 10-K of Arthur J. Gallagher & Co. for the twelve month period ended December 31, 2016 (the 

“Form 10-K”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 

1934 and (ii) the information contained in the Form 10-K fairly presents, in all material respects, the financial 

condition and results of operations of Arthur J. Gallagher & Co. and its subsidiaries. 

Date:  February 10, 2017 

/s/ Douglas K. Howell 

Douglas K. Howell 
Vice President 
Chief Financial Officer 
(principal financial officer) 

 
 
 
 
 
 
 
 
 
 
BOARD OF DIRECTORS
J. PATRICK GALLAGHER, JR.
Chairman of the Board, 
President and Chief Executive Officer

SHERRY S. BARRAT 2,3
Former Vice Chairman 
Northern Trust Corporation

WILLIAM L. BAX 1
Former Managing Partner of 
PricewaterhouseCoopers’ Chicago office

D. JOHN COLDMAN 2
Former Chairman of The Benfield Group

FRANK E. ENGLISH, JR.1
Former Managing Director and Vice Chairman of  
Investment Banking, Morgan Stanley & Co.

ELBERT O. HAND 2,3
Former Chairman of the Board and Chief Executive Officer 
Hartmarx Corporation

DAVID S. JOHNSON 2,3
President and Chief Executive Officer of the Americas,  
Barry Callebaut AG

KAY W. MCCURDY 2,3
Of Counsel, Locke Lord LLP

RALPH J. NICOLETTI 1
Executive Vice President and Chief Financial Officer,  
Newell Brands, Inc.

NORMAN L. ROSENTHAL, PH.D.1
President, Norman L. Rosenthal & Associates, Inc.

1 Member of the Audit Committee

2 Member of the Compensation Committee

3 Member of the Nominating/Governance Committee

EXECUTIVE MANAGEMENT COMMITTEE
WALTER D. BAY
General Counsel and Secretary

DOUGLAS K. HOWELL
Chief Financial Officer

JOEL D. CAVANESS
Corporate VP and President – U.S. Wholesale Brokerage

SCOTT R. HUDSON
Corporate VP and CEO – Risk Management

JAMES W. DURKIN, JR.
Corporate VP and Chairman – Employee Benefit Consulting  
and Brokerage  

SUSAN E. PIETRUCHA
Chief Human Resources Officer

THOMAS J. GALLAGHER
Corporate VP and CEO – Global Property/Casualty Brokerage

WILLIAM F. ZIEBELL
Corporate VP and CEO – Employee Benefit Consulting  
and Brokerage

JAMES S. GAULT
Corporate VP and Chairman – Global Property/Casualty Brokerage

Arthur J. Gallagher & Co. has been recognized as one of the World’s Most 
Ethical Companies® in 2012, 2013, 2014, 2015, 2016 and 2017.

STOCKHOLDER
  INFORMATION

ANNUAL MEETING

STOCKHOLDER SERVICES

Arthur J. Gallagher & Co.’s 2017 Annual Meeting of 
Stockholders will be held on May 16, 2017, at 9:00 
a.m. CDT at Arthur J. Gallagher & Co., 2850 Golf Road, 
Rolling Meadows, IL, 60008-4050.

REGISTRAR AND TRANSFER AGENT

Computershare Investor Services 
211 Quality Circle, Suite 210 
College Station, TX 77845 
312.360.5386 
computershare.com/investor

AUDITORS

Ernst & Young LLP

STOCKHOLDER INQUIRIES

Communications regarding direct stock purchases, 
dividends, lost stock certificates, direct deposit of 
dividends, dividend reinvestment and changes of 
address should be directed to Stockholder Services, 
Computershare Investor Services (see contact 
information at right).

Computershare Investor Services 
P.O. Box 30170 
College Station, TX 77842-3170 
312.360.5386 
computershare.com/investor 
Online Inquiries:  
www-us.computershare.com/investor/contact

TRADING INFORMATION

Our common stock is listed on the New York Stock 
Exchange, trading under the symbol “AJG.” The 
following Quarterly Periods table sets forth information 
as to the price range of our common stock for the two-
year period from January 1, 2015 through December 
31, 2016 and the dividends declared per common 
share for such period. The table reflects the range of 
high and low sales prices per share as reported on the 
New York Stock Exchange composite listing. 

QUARTERLY PERIODS

2016

First

Second

Third

Fourth

2015

First

Second

Third

Fourth

High

Low

$44.67

$35.96

 48.64

 51.24

 52.34

 43.17

 47.15

 47.16

$48.71

$44.24

 49.59

48.33

 44.54

 46.30

 39.99

 39.43

Dividends Declared  
Per Common Share

$0.38

 0.38

 0.38

 0.38

$0.37

 0.37

 0.37

 0.37

COMPARATIVE PERFORMANCE GRAPH

The following graph demonstrates a five-year comparison 
of cumulative total returns for our company, the S&P 500  
and a Peer Group consisting of Arthur J. Gallagher & Co.; 
Aon plc; Marsh & McLennan Companies, Inc.; Willis 
Group Holdings Ltd.; and Brown & Brown, Inc. The chart 
shows the performance of $100 invested in our company, 
the S&P 500 and the Peer Group on December 31, 2011, 
with dividend reinvestment.

Comparison of 5-Year Cumulative Total Return

Assumes Initial Investment of $100 

Arthur J. Gallagher & Co.

S&P 500 Index – Total Returns

New Peer Group

Old Peer Group Only

$250

200

150

100

50

December 2016

2011

2012

2013

2014

2015

2016

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORTCLIENT CAPABILITIES 
  IN THE FOLLOWING COUNTRIES

ABU DHABI

ALBANIA

ANGOLA

ANGUILLA

ANTIGUA 

ARGENTINA 

ARUBA

AUSTRALIA

AUSTRIA

AZERBAIJAN

BAHAMAS

BAHRAIN

BARBADOS 

BELGIUM

BENIN

BERMUDA

BOLIVIA

BONAIRE, NETHERLAND  
ANTILLES

BOSNIA

BRAZIL

BRITISH VIRGIN ISLANDS

BULGARIA

BURKINA FASO

CAMEROON

CANADA

CAYMAN ISLANDS

CENTRAL AFRICA

CHAD

CHANNEL ISLANDS

CHILE

CHINA

COLOMBIA

CONGO

CONGO, DEMOCRATIC  
REPUBLIC OF

COSTA RICA

CROATIA

CURACAO, NETHERLANDS 
ANTILLES 

CZECH REPUBLIC

DENMARK

DOMINICA

DOMINICAN REPUBLIC

DUBAI

ECUADOR

EGYPT 

ENGLAND

EQUATORIAL GUINEA

ESTONIA

ETHIOPIA

FIJI

FINLAND

FRANCE

GABON

GEORGIA 

GERMANY

GHANA

GREECE

GRENADA

GRENADINES, THE

GUAM

GUATEMALA

GUERNSEY

GUINEE CONAKRY

HONG KONG

HUNGARY

ICELAND

INDIA

INDONESIA

IRAQ

IRELAND

ISLE OF MAN

ISRAEL

ITALY

IVORY COAST

JAMAICA

JAPAN

JERSEY

JORDAN

KAZAKHSTAN

KENYA

KUWAIT 

LATVIA

LEBANON

LITHUANIA

LUXEMBOURG

MACAU

MADAGASCAR

MALAYSIA

MALDIVES

MALI

MALTA

MAURITANIA

MAURITIUS

MEXICO

MONACO

MONTENEGRO

MOROCCO

SAUDI ARABIA

MYANMAR (BURMA)

NETHERLANDS

NEVIS

NEW ZEALAND

NIGER

NIGERIA

NORTHERN IRELAND

NORWAY

OMAN

PAKISTAN

PANAMA

SCOTLAND

SENEGAL

SERBIA

SINGAPORE

SLOVAKIA

SLOVENIA

SOUTH AFRICA

SOUTH KOREA

SPAIN

SRI LANKA

SWEDEN

PAPUA NEW GUINEA

SWITZERLAND

PARAGUAY

PERU

PHILIPPINES

POLAND

PORTUGAL

PUERTO RICO

QATAR

ROMANIA

RUSSIA

RWANDA

SABA, NETHERLANDS  
ANTILLES

SAINT EUSTATIUS,  
NETHERLANDS ANTILLES

SAINT KITTS

SAINT LUCIA

SAINT MAARTEN,  
NETHERLANDS ANTILLES

SAINT VINCENT

TAIWAN 

TANZANIA

THAILAND

TOGO

TRINIDAD AND TOBAGO

TUNISIA

TURKEY 

TURKS AND CAICOS ISLANDS

UGANDA

UKRAINE

UNITED ARAB EMIRATES

UNITED STATES

URUGUAY 

VENEZUELA

VIETNAM

VIRGIN ISLANDS (U.S.)

WALES

ZAMBIA

ARTHUR J. GALLAGHER & CO. 2016 ANNUAL REPORTARTHUR J. GALLAGHER & CO.

Global Headquarters 
2850 Golf Road 
Rolling Meadows, IL 60008-4050 
630.773.3800

www.ajg.com