Quarterlytics / Financial Services / Insurance - Brokers / Arthur J. Gallagher

Arthur J. Gallagher

ajg · NYSE Financial Services
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Industry Insurance - Brokers
Employees 10,000+
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FY2018 Annual Report · Arthur J. Gallagher
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2018 Annual Report

WE HELP OUR CLIENTS   
FACE THEIR FUTURE   
WITH CONFIDENCE.

When an organization aligns around a common purpose, great things happen.  

At Gallagher we are united by a core purpose, which is an integral part of our company’s 

growth. Our purpose guides every decision we make and is reflective of who we are. 

 EXPERTISE

 ETHICS

 EXCELLENCE

Around the world, and across a full 
spectrum of Insurance, Risk Management 
and Consulting Services, clients 
count on Gallagher solutions and 
Gallagher people. We’re a company 
of experts, on subjects ranging from 
disaster preparedness and recovery to 
organizational wellbeing to fine art and 
cyber risks. We add to our expertise by 
acquiring companies with best-in-field 
associates. And we “grow our own” 
through our Gallagher Summer  
Internship program.

Gallagher is ever-expanding. But one 
constant is our commitment to delivering 
in-depth, local expertise. The benefit 
for our clients is they gain access to 
resources, insights and applied learning 
from related concerns and situations 
across the world.

It isn’t simply a matter of “compliance.” 
It’s innate integrity flowing across 
businesses and borders. We follow  
a code of personal and professional 
conduct called The Gallagher Way. 
Twenty-five tenets that have helped us 
grow into a leader known for the highest 
ethical standards, in the industry and in 
every community where we work. Our 
then Chairman and CEO, Robert E.  
Gallagher, wrote them down himself 
35 years ago. Today, you’ll find them 
displayed in every Gallagher office. 
What’s more, you’ll find them informing 
the decisions and actions of more than 
30,000 Gallagher women and men 
around the world.

We’re extremely proud to have earned 
recognition as one of the World’s Most 
Ethical Companies®, as selected by the 
Ethisphere® Institute. We’re committed  
to upholding the highest standards of 
ethical behavior. Every action, every  
day. Everywhere.

Excellence isn’t a fixed goal. It’s a 
continual quest to better ourselves and 
our performance. Our competition isn’t 
solely other brokers, claims managers and 
benefits solutions providers. It’s ourselves. 
We’re constantly driven to deliver sharper 
and more powerful solutions.

We fuel the drive with some of the best 
data and analytics tools in the industry, 
giving our clients a truer and deeper 
understanding of their total cost of risk. 
Benefits programs that allow them to 
recruit, retain and reward the best talent. 
And applications that put answers and 
guidance right in the hands of those 
who need it. Wherever they need it. Our 
excellence lies in our people. So, we work 
hard to attract and retain the best in the 
business. We were named one of the 2018 
World’s Best Places to Work, by Forbes.

We’re a company on a quest. We work to 
win and then work even harder, every day, 
to deliver. Never settling for the status 
quo or “good enough.” And never putting 
profits before people.

CAUTIONARY LANGUAGE REGARDING FORWARD-LOOKING STATEMENTS

This 2018 Annual Report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Examples of these forward-looking statements may 
include statements regarding the insurance rate environment, organic growth opportunities, the strength of our acquisition pipeline, our ability to generate cash, cash flows from our clean 
energy investments, the growth of our platform operations around the world, our growth potential, our ability to address client needs, the responsiveness and efficiency of our operations, 
and our future stockholder returns. See “Information Concerning Forward-Looking Statements” beginning on page 1, and “Risk Factors” beginning on page 10, of the Annual Report on Form 
10-K for the year ended December 31, 2018 included herein, for other examples of these forward-looking statements and a description of risks and uncertainties that could cause our actual 
results to be materially different than those expressed in our forward-looking statements.

2018 ANNUAL REPORT          1

2           ARTHUR J. GALLAGHER & CO.

 TO OUR STOCKHOLDERS
 TO OUR STOCKHOLDERS

Our steadfast focus on creating long-term value continued to serve our stockholders well in 
Our steadfast focus on creating long-term value continued to serve our stockholders well in 

2018. We delivered excellent 2018 financial results, all while investing, hiring and acquiring 
2018. We delivered excellent 2018 financial results, all while investing, hiring and acquiring 

to ensure our company is positioned for sustainable growth. Through expertise, ethics and 
to ensure our company is positioned for sustainable growth. Through expertise, ethics and 

professional excellence, our 30,000 colleagues accomplished these results the right way, 
professional excellence, our 30,000 colleagues accomplished these results the right way, 

“The Gallagher Way,” which is why I am so confident our success will continue in the future.
“The Gallagher Way,” which is why I am so confident our success will continue in the future.

During 2018, our combined Brokerage and Risk 
During 2018, our combined Brokerage and Risk 
Management operations grew revenue by more than 
Management operations grew revenue by more than 
10% — surpassing $5 billion for the first time. Net earnings 
10% — surpassing $5 billion for the first time. Net earnings 
grew 37%, adjusted EBITDAC grew 12% to over $1.3 billion 
grew 37%, adjusted EBITDAC grew 12% to over $1.3 billion 
and we expanded our adjusted EBITDAC margin for the 
and we expanded our adjusted EBITDAC margin for the 
eighth straight year. That performance translated to a 
eighth straight year. That performance translated to a 
total return for our stockholders of more than 19%.
total return for our stockholders of more than 19%.

Underpinning our 2018 financial performance are our  
Underpinning our 2018 financial performance are our  
four key long-term strategic objectives: 
four key long-term strategic objectives: 

•  Organic revenue growth
•  Organic revenue growth

•  Merger and acquisition growth
•  Merger and acquisition growth

•  Productivity improvements and quality 
•  Productivity improvements and quality 

enhancements
enhancements

•  Maintaining our unique Gallagher culture
•  Maintaining our unique Gallagher culture

BROKERAGE AND RISK MANAGEMENT  
BROKERAGE AND RISK MANAGEMENT  
ADJUSTED REVENUES (1)
ADJUSTED REVENUES (1)

BROKERAGE AND RISK MANAGEMENT  
BROKERAGE AND RISK MANAGEMENT  
ADJUSTED EBITDAC (1)
ADJUSTED EBITDAC (1)

DIVIDENDS DECLARED  
DIVIDENDS DECLARED  

PER SHARE
PER SHARE

$5,035M
$5,035M

$1,311M
$1,311M

$1.64
$1.64

$4,549M
$4,549M

$1,166M
$1,166M

$1.56
$1.56

$4,193M
$4,193M

$1,050M
$1,050M

$1.52
$1.52

6
6
1
1
0
0
2
2

7
7
1
1
0
0
2
2

8
8
1
1
0
0
2
2

6
6
1
1
0
0
2
2

7
7
1
1
0
0
2
2

8
8
1
1
0
0
2
2

6
6
1
1
0
0
2
2

7
7
1
1
0
0
2
2

8
8
1
1
0
0
2
2

(1)NON-GAAP FINANCIAL MEASURES
(1)NON-GAAP FINANCIAL MEASURES

For the purpose of each Non-GAAP measure and a reconciliation of such measure to the most directly comparable GAAP measure, please see pages 27 – 29 and the 
For the purpose of each Non-GAAP measure and a reconciliation of such measure to the most directly comparable GAAP measure, please see pages 27 – 29 and the 
section entitled “Information Regarding Non-GAAP Measures and Other” beginning on page 32 of the Annual Report on Form 10-K for the year ended December 31, 2018 
section entitled “Information Regarding Non-GAAP Measures and Other” beginning on page 32 of the Annual Report on Form 10-K for the year ended December 31, 2018 
included herein.
included herein.

2018 ANNUAL REPORT          3

ORGANIC REVENUE GROWTH

Organic revenue growth was 5.9% for our combined  
Brokerage and Risk Management operations, above our  
2017 organic of 4.2%, reflecting strong growth in both of  
our operating segments.

In our Brokerage operations, we posted organic growth of 
5.6% during 2018 — an improvement over the 4.3% organic 
growth in 2017. Brokerage organic was favorably impacted by 
improved P/C rates, exposure and employment growth and, 
more importantly, higher new business generation and better 
client retention. 

Our deep specialisms are helping our production staff drive 
new business and higher client retention. We have 30 niche 
practice groups — ranging from construction, to healthcare, 
to real estate and hospitality, to religious institutions — that 
deliver solutions accounting for unique risk and human capital 
characteristics by industry, geography and size. Our clients 
expect us to know their business and tailor service to their 
needs. Our client service professionals possess the expertise, 
capabilities and tools to help any client, of any size, anywhere 
in the world. 

Our Risk Management segment, which is primarily Gallagher 
Bassett, posted 7.1% organic growth during 2018 — up from 
3.7% in 2017. Organic growth was strong both domestically  
and internationally, reflecting solid new business wins, 
excellent retention and higher claim counts. 

We are in the process of building out additional specialist 
capabilities in construction, transportation and healthcare  
to complement our core product offerings. These additions  
will further enhance the value we provide and help our  
clients better manage their total cost of risk.

Gallagher Bassett’s focus is on delivering superior claim 
outcomes in the core areas of workers’ compensation, general 
liability and commercial auto. We have tremendous scale  
in these lines — during 2018 alone we closed over 1 million 
claims and made claim payments totaling nearly $10 billion  
on behalf of clients. This scale, our deep market knowledge 
and our superior claim-handling expertise are key to delivering 
exceptional value to clients. 

Our Brokerage and Risk Management businesses have  
many attractive organic growth opportunities ahead. The 
demand for complex insurance advice and innovative claim 
solutions is increasing rapidly. Our colleagues are addressing  
a market backdrop that is demanding more unique and 
creative solutions by delivering additional capabilities,  
new products and deep industry insights.

EMPLOYEES

30,362

26,783

24,790

6
1
0
2

7
1
0
2

8
1
0
2

MERGERS AND ACQUISITIONS

Mergers and acquisitions are a core part of our strategy. We 
look for successful entrepreneurs who embody our client-first 
culture, are excited about our resources and capabilities, and 
recognize that we can be better together. Since 2002 we have 
completed and integrated more than 500 mergers.

Our mergers enhance our global footprint, increase revenue 
and boost profits, but the real power of our strategy is in 
expanding our talent and expertise. Many of the 500 mergers 
we have completed since 2002 have brought us new niche 
practice leaders and regional managers. This infusion of new 
talent, enthusiasm, creativity and brain power is critical to 
rethinking and refining how we do business. 

During 2018, we completed 48 acquisitions representing  
$340 million of estimated annualized revenue and bringing 
us more than 2,000 new teammates. Within the US, we 
completed 31 acquisitions: 21 in our retail property and  
casualty operations; six in our employee benefit consulting  
and brokerage operations; three in our wholesale operations; 
and one in Gallagher Bassett. We also completed 17 
international acquisitions during 2018: nine in our property  
and casualty operations; five in our employee benefit 
consulting and brokerage operations; and three in Gallagher 
Bassett. Broken down by geography, we completed six in the 
UK; four in Canada; three in Australia; two in New Zealand;  
one in Switzerland; and one in Singapore. 

We have a full pipeline of acquisition opportunities around the 
globe, and I believe 2019 will be another very successful year 
for mergers and acquisitions. 

COMPLETED MERGERS 

AND ACQUISITIONS

48

39

37

ESTIMATED ANNUALIZED 

ACQUIRED REVENUE

$340M

$172M

$138M

6
1
0
2

7
1
0
2

8
1
0
2

6
1
0
2

7
1
0
2

8
1
0
2

 MERGERS AND ACQUISITIONS PUBLICLY ANNOUNCED IN 2018

Accompass Inc.

A.J. Amer Agency, Inc.

AquaSurance, LLC

Belton Boisselle Ltd.

McGregor & Associates

Meridian One Corporation

Milne Alexander

Palmer Atlantic Insurance Ltd

Binney, Chase & Van Horne, Inc.

Pavey Group

Boston Marks Insurance Brokers

Pointer Insurance Agency, Inc.

Buckman-Mitchell, Inc.

Captive Insurance Company Design and Operations

Portmore Insurance Brokers Limited and Portmore  

Insurance Brokers (Wiltshire) Limited

ClearPoint Financial, Inc.

The Daniels Group, Inc.

Dicentra Pension Services, LLC

Finergy Solutions Pty Ltd and Avantek Pty Ltd

Hesse & Partner AG and Hesse Consulting GmbH  

(majority interest)

HMG-PCMS Ltd

H.R. Keller & Co., Inc.

IBS Re Singapore and 40% stake in PT IBS  

Insurance Broking Service

Integrity Transportation Insurance Agency, LLC

The Jack Nebel Companies, Inc.

John R. Sherry, Inc. (dba Group Benefits Strategies)

JP Tech Insurance Services, Inc.

Leystone Insurance & Financial, Inc.

Marchetti, Robertson & Brickell Insurance and  

Bonding Agency, Inc.

Market Financial Group, Ltd. and Austin  

Consulting Group, Inc.

Preston-Patterson Co., Inc.

Pronto Holdco LLC

Purple Bridge Group Limited (dba Vasek Insurance  

Services Limited) (controlling interest)

Reassurance Holdings, Inc. (dba Coverdell & Co., Inc.  

and Carefree Marketing, Inc.)

Richter International Consulting LLC

Risk Services (NW) Ltd.

Rogers & Young Insurance Services, LLC

R.T. Beers & Company Insurance Services, Inc.

Super-Advice Corporate Services Pty Ltd and  

Personal Advice Services Pty Ltd

Thomas Costello Insurance Agency, Inc.

Tyler Insurance Agency

United Dealer Services, LLC

The Walsh Agency, Inc. (dba Beam Insurance, Inc.)

WCD Group, LLC

Wellington Associates, Inc.

Wheatman Insurance Services LLC

Williams Insurance Agency, Inc.

2018 ANNUAL REPORT          7

PRODUCTIVITY AND QUALITY

Our continued focus on productivity and quality initiatives has 
delivered better service for our clients, as well as increased 
retention and new business, while also expanding margins.  
Our diverse and deep capabilities, combined with scale, allow  
us to deliver a customized and higher-quality offering to our 
clients at a reduced cost. At the same time, we are also  
investing for our future. 

Across the enterprise, we are developing many data-related 
insights, including increased information around our renewals, 
new business and the rate environment. We are also using 
our data to help producers better understand where there are 
opportunities to provide additional products and services to our 
existing clients. We are leveraging claims data to provide loss 
experience benchmarking and insight into loss performance for 
our clients. Ultimately, these insights will provide an edge for our 
producers, enabling them to better tailor coverage levels and 
focus risk mitigation services to lower their clients’ overall cost 
of risk. Our data capabilities are also crucial to our M&A efforts, 
as potential M&A partners understand the full power of joining 
the Gallagher family.

We continue to invest in value-added technology across the 
firm. For example, within Gallagher Bassett, we are making 
incremental enhancements to our award-winning risk 
management information system, Luminos. During the year, we 
introduced new products, including GB Litigation Defense, our 
comprehensive defense counsel performance scorecard, and GB 
Claim Review Dashboard, which applies predictive models to 
individual claims to facilitate strategic claim discussions. 

Our team remains focused on finding solutions that will drive 
smarter, better and faster service for our clients. I am confident 
the investments we are making will deliver tremendous value  
for our clients.

BROKERAGE AND RISK MANAGEMENT 
EBITDAC MARGIN(1)

26.0%

25.6%

25.0%

6
1
0
2

7
1
0
2

8
1
0
2

(1) See “Non-GAAP Financial Measures” on page 3.

CULTURE

LOOKING AHEAD

Culture is what truly distinguishes our franchise. Our culture  
values ethical behavior, diversity, teamwork, outstanding client 
service and supporting our local communities. 

In this Annual Report, you’ll find The Gallagher Way, which 
outlines the core tenets of our culture. These 25 principles 
have guided this company for generations and are embedded 
in our DNA.

2018 was a fantastic year for Gallagher. Our team worked 
seamlessly around the globe to help businesses grow, goods 
move and communities thrive. I would like to personally thank 
our 30,000 colleagues for their hard work. I am extremely proud 
of all that we accomplished together. 

Our franchise has great momentum, our future is bright and  
I truly believe that we are just getting started!

Let me highlight two awards from this past year that speak to 
our culture. 

Sincerely,

J. Patrick Gallagher, Jr. 
Chairman, President and CEO

First, we were the only insurance broker to be recognized by 
Forbes magazine in 2018 as a “World’s Best Employer.” This 
recognition is particularly noteworthy because it highlights 
that we are treating people the right way and helping them to 
succeed professionally.

And second, we were named one of the World’s Most Ethical 
Companies® by the Ethisphere® Institute. This is a testament 
to our professionals’ long-standing commitment to doing 
business the right way. In February of 2019 we were informed 
that Gallagher has again been awarded this designation for the 
eighth straight year.

Our culture is unique and it unites us as colleagues. It is what 
inspires us to go above and beyond for each other and for our 
clients, it guides us to always do what is right and it drives us 
to excellence. That’s “The Gallagher Way”!

 SELECTED FINANCIAL DATA AS REPORTED

In millions, except per share, percentage, workforce and number of acquisitions data

REVENUES BEFORE REIMBURSEMENTS

Brokerage

Risk Management

BROKERAGE & RISK MANAGEMENT COMBINED

Corporate

TOTAL COMPANY

Percent revenue growth

2018

2017
as restated(1)

2016
as restated (1)

$ 

4,246.9

$ 

3,815.1

$ 

3,501.6

798.3

5,045.2

1,747.2

737.4

4,552.5

1,560.5

698.0

4,199.6

1,348.8

$ 

6,792.4

$ 

6,113.0

$ 

5,548.4

11% 

10%

EBITDAC (2) 

Brokerage

Risk Management

BROKERAGE & RISK MANAGEMENT COMBINED

Corporate

TOTAL COMPANY

$ 

1,126.3

$ 

988.8

$ 

863.2

134.0

1,260.3

(213.9)

125.7 

1,114.5

(213.9)

120.9

984.1

(157.8)

$ 

1,046.4

$ 

900.6 

$ 

826.3

Percent EBITDAC growth(2)

16%

9%

NET EARNINGS ATTRIBUTABLE TO CONTROLLING INTERESTS

Brokerage

Risk Management

BROKERAGE & RISK MANAGEMENT COMBINED

Corporate

TOTAL COMPANY

Percent growth in net earnings attributable to 
controlling interests

$ 

562.5

$ 

407.1

$ 

70.4

632.9

0.6

55.7

462.8

18.5 

336.1

56.7

392.8

4.0 

$ 

633.5

$ 

481.3

$ 

396.8

32% 

21%

Total company diluted net earnings per share

$ 

3.40 

$ 

2.64

$ 

2.22

 (1)  2016 and 2017 information restated for the adoption of Topic 606 — Revenue from Contracts with Customers in first quarter 2018.

 (2) See “Non-GAAP Financial Measures” on page 3.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED FINANCIAL DATA AS REPORTED (CONTINUED)

OTHER INFORMATION

Dividends declared per share

Total assets at end of year

2018

2017
as restated* 

2016
as restated*

$ 

$ 

1.64

16,334.0

$ 

$ 

1.56

14,909.7

$ 

$ 

1.52

13.528.2

Total controlling interests of stockholders’ equity  
at end of year

$ 

4,498.9

$ 

4,235.6

$ 

3,711.3

Workforce at end of year (includes acquisitions)

30,362

26,783

24,790

ACQUISITION ACTIVITY

Number of acquisitions closed

Estimated annualized revenue acquired

Domestic

International

TOTAL

48

39

37

$ 

271.7

$ 

119.9

$ 

68.1 

52.4

$ 

339.8

$ 

172.3

$ 

93.5

44.4

137.9

 
 
 
 
 
 
 
 BROKERAGE SEGMENT

TOTAL REVENUES AS REPORTED
$4.2 BILLION

16%

27%

33%

RETAIL P/C

RETAIL BENEFITS

WHOLESALE

57%

DOMESTIC

INTERNATIONAL

67%

 RISK MANAGEMENT SEGMENT

TOTAL REVENUES BEFORE REIMBURSEMENTS AS REPORTED
$798 MILLION

9%

27%

WORKERS’ COMP

LIABILITY

PROPERTY

19%

DOMESTIC

INTERNATIONAL

64%

81%

 OUR AREAS OF FOCUS

Our retail brokerage operations are organized and operate within certain key niche/practice 
groups, which account for approximately 73% of our 2018 retail brokerage revenues. These 
specialized teams target areas of business and/or industries in which we have developed a depth 
of expertise and a large client base. Significant niche/practice groups we serve are as follows:

AFFINITY

AUTOMOTIVE

AVIATION

CONSTRUCTION

ENERGY

ENTERTAINMENT

ENVIRONMENTAL

LAW FIRMS

LIFE SCIENCES

MARINE

NONPROFIT

PERSONAL

PRIVATE CLIENT

PUBLIC ENTITY

EQUITY ADVISORS

REAL ESTATE/HOSPITALITY

FINANCIAL INSTITUTIONS

RELIGIOUS

FOOD/AGRIBUSINESS

GLOBAL RISKS

HEALTHCARE

RESTAURANT

TECHNOLOGY

TRADE CREDIT/POLITICAL RISK

HIGHER EDUCATION

TRANSPORTATION

K-12 EDUCATION

2018 ANNUAL REPORT          13

 SUPPORTING OUR COMMUNITIES

As noted in The Gallagher Way, the one-page 
document that defines the Gallagher culture, “We 
are a warm, close company. That is a strength — not 
a weakness.” These shared values, espoused by our 
global team, include our commitment to support each 
other, adhere to the highest standards of moral and 
ethical behavior, and demonstrate empathy for others.

In keeping with these shared values, Gallagher’s 
global team is passionate about giving back to the 
communities in which we live and work. And to 
help support these efforts, the Arthur J. Gallagher 
Foundation matches qualified employee donations of 
up to $1,000 per employee per year.

In October 2017, Gallagher celebrated its 90th 
Anniversary. In recognition of this important milestone, 
our global team was challenged to complete 90,000 CSR 
volunteer hours by October 2018. Gallagher employees 
not only met that goal, they blew past it — recording 
112,706 volunteer hours over the 12-month period. This 
milestone was announced at an October event during 
which approximately 500 Chicago-area employees 
picked up trash in the neighborhood surrounding Wrigley 
Field stadium.

The following examples represent just a small sampling of 
the many service and fundraising initiatives undertaken 
by Gallagher employees around the world during 2018. 

1.  Cleaning up in Wrigleyville  |  Chicago, Illinois 

About 500 Chicago-area Gallagher employees participated 
in a neighborhood beautification effort to remove litter and 
other debris from the streets surrounding Wrigley Field, home 
of the Chicago Cubs baseball team, the morning after the 
team’s last game of 2018.

2.  Volunteering for Autism Works  |  Kansas City, Missouri 

Gallagher’s claims management team in Kansas City, Missouri, 
donated a collection of school supplies to Autism Works. One 
member of the team also volunteered to chaperone a group 
of young adults during an outing to Arrowhead Stadium, 
home of the Kansas City Chiefs’ football team.

3.  Lending a helping hand  |  Brisbane, Queensland 

Representatives from Gallagher’s Brisbane, Queensland-area 
brokerage offices engaged in a variety of volunteer events 
during 2018, including wrapping gifts and packing hampers 
for the Salvation Army.

4.  Benefiting a local cause  |  Mississauga, Ontario 

Gallagher’s Mississauga, Ontario, brokerage office delivered 
food, supplies and other donations to a local women’s shelter 
over the Christmas holidays.

5.  Team challenge for charity  |  Wales, United Kingdom 
Gallagher’s brokerage team in Wales, UK, held its third  
annual Charity Challenge. Funds raised from the event were 
used to provide much-needed equipment and supplies to  
a local school for children with moderate to severe  
learning disabilities.

6.  Reach out to a teacher  |  Bangalore, India 

Representatives from the Gallagher Service Center in 
Bangalore, Karnataka, donated 140 English dictionaries to 
students of a government school to help them learn and 
understand the English language.

7.  Coats for Kids  |  Mid-Atlantic Region, United States 
In partnership with retailer Burlington, Gallagher’s  
Mid-Atlantic team has donated more than 1,000 coats to 
schools across Pennsylvania and New Jersey over the last six 
years. During 2018, the team raised $7,000 and donated 380 
coats to area schools.

8.  Supporting the homeless  |  Perth, Western Australia 
Gallagher’s Perth, Western Australia, brokerage office 
collected food donations for the Perth Homeless Support 
Group, a charity supporting the homeless population and 
families living below the poverty line.

9.  School supplies for Rwanda  |  Midvale, Utah 

A representative from Gallagher’s Benefit Consulting team in 
Midvale, Utah, joined a group of her friends in gathering 200 
books and hundreds of dollars in school supplies, which they 
personally delivered to a nursery and elementary school in 
Rwanda that teaches English to area children.

10.  Classroom cleanup  |  Barbados 

Two dozen representatives from Gallagher’s brokerage team 
in Barbados spent a day painting five classrooms of a rural 
middle school to remove graffiti and create a more conducive 
learning environment.

11.  Planting trees for Wildbase  |  Manawatu, New Zealand 
A team from Gallagher’s Manawatu, New Zealand, office 
shoveled mulch and prepared outside rehabilitation  
areas for the opening of the new Wildbase facility  
(www.wildbaserecovery.co.nz), a treatment and  
rehabilitation center for native birds. 

12.  Give Kids the World  |  Kissimmee, Florida 

More than 85 representatives of Gallagher’s claims 
management team spent a day painting, cleaning and serving 
meals at Give Kids the World Village, a nonprofit resort in 
Central Florida that provides free weeklong vacations to 
critically ill children and their families.

13.  Seeding The Roots of Music  |  New Orleans, Louisiana 

During its annual awards meeting in New Orleans, Gallagher’s 
US wholesale brokerage team raised more than $71,000 
to support The Roots of Music, a charity dedicated to 
empowering area youth through music education, academic 
support and mentorship, while promoting the city’s unique 
musical and cultural heritage.

14.  Monthly meal for those in need  |  Quincy, Massachusetts 
Once a month for the last 10 years, Gallagher’s Boston 
brokerage team has purchased food and supplies, baked 
homemade desserts, and delivered and served a dinner meal 
at Father Bill’s Mainspring in Quincy, Massachusetts,  
a homeless shelter for individuals and families.

2

6

3

1

4

8

7

5

9

10

13

11

14

12

 THE GALLAGHER WAY

Shared Values at Arthur J. Gallagher & Co. are the rock foundation of the Company and our Culture. 
What is a Shared Value? These are concepts that the vast majority of the movers and shakers in the 
Company passionately adhere to. What are some of Arthur J. Gallagher & Co.’s Shared Values?

1

2

3
4

5

6

7

8

9

We are a sales and marketing company 
dedicated to providing excellence in risk 
management services to our clients. 

We support one another. We believe in 
one another. We acknowledge and respect 
the ability of one another. 

We push for professional excellence. 

We can all improve and learn from one 
another. 

There are no second-class citizens — 
everyone is important and everyone’s job 
is important.

We’re an open society. 

Empathy for the other person is not a 
weakness. 

Suspicion breeds more suspicion.  
To trust and be trusted is vital. 

Leaders need followers. How leaders  
treat followers has a direct impact on  
the effectiveness of the leader. 

10

Interpersonal business relationships 
should be built. 

11

We all need one another. We are all  
cogs in a wheel. 

12

13

No department or person is an island. 

Professional courtesy is expected. 

14

Never ask someone to do something  
you wouldn’t do yourself. 

15

I consider myself support for our sales and 
marketing. We can’t make things happen 
without each other. We are a team.

16

Loyalty and respect are earned —  
not dictated. 

17

18

Fear is a turnoff. 

People skills are very important at  
Arthur J. Gallagher & Co. 

19

We’re a very competitive and  
aggressive company. 

20

We run to problems — not away  
from them. 

21

We adhere to the highest standards  
of moral and ethical behavior. 

22

People work harder and are more effective 
when they’re turned on — not turned off. 

23

We are a warm, close company. This is  
a strength — not a weakness. 

24

We must continue building a professional 
company — together — as a team. 

25

Shared values can be altered with 
circumstances — but carefully and  
with tact and consideration for one 
another’s needs. 

When accepted Shared Values are changed or challenged, the emotional impact and negative 
feelings can damage the Company. 

Robert E. Gallagher, May 1984

The Gallagher Way — which spells out the key tenets of Gallagher’s  
culture — is a one-page document written in 1984 by our late  
Chairman and CEO, Robert E. Gallagher.

16           ARTHUR J. GALLAGHER & CO.

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

FORM 10-K 

[X]  Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  

For the fiscal year ended December 31, 2018    

[  ] Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  

For the transition period from                                          to                                           

Commission file number 1-09761  

ARTHUR J. GALLAGHER & CO.  
(Exact name of registrant as specified in its charter)  

DELAWARE 
(State or other jurisdiction of incorporation or organization) 
2850 Golf Road 
Rolling Meadows, Illinois 
(Address of principal executive offices) 

36-2151613 
(I.R.S. Employer Identification Number) 
60008-4050 
(Zip Code) 

Registrant’s telephone number, including area code (630) 773-3800 
-------------------------------------------------------- 
Securities registered pursuant to Section 12(b) of the Act:  

Title of each class 

Common Stock, par value $1.00 per share 

Name of each exchange 
on which registered 

New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act:  
      None       

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes X    No     . 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes       No X   . 

Note: Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Exchange Act from 
their obligations under those Sections.   

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act 
of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject 
to such filing requirements for the past 90 days.    Yes X    No     .  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 
405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files).    Yes X     No     . 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be 
contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 
10-K or any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting 
company, or emerging growth company.  See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and 
“emerging growth company” in Rule 12b-2 of the Exchange Act.  
Large accelerated filer     
Non-accelerated filer       

Accelerated filer                         
Smaller reporting company        
Emerging growth company        

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying 
with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes      No X   . 
The aggregate market value of the voting common equity held by non-affiliates of the registrant, computed by reference to the last reported 
price at which the registrant’s common equity was sold on June 30, 2018 (the last day of the registrant’s most recently completed second 
quarter) was $10,435,000.  

The number of outstanding shares of the registrant’s Common Stock, $1.00 par value, as of January 31, 2019 was 184,060,000. 
Documents incorporated by reference: Portions of Arthur J. Gallagher & Co.’s definitive 2019 Proxy Statement are incorporated by reference 
into this Form 10-K in response to Part III to the extent described herein. 

  
 
 
 
 
 
  
  
  
  
  
 
 
 
  
  
  
 
  
Information Concerning Forward-Looking Statements 

This report contains certain statements related to future results, or states our intentions, beliefs and expectations or predictions for 
the future, which are forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. 
Forward-looking statements relate to expectations or forecasts of future events.  Such statements use words such as “anticipate,” 
“believe,” “estimate,” “expect,” “contemplate,” “forecast,” “project,” “intend,” “plan,” “potential,” and other similar terms, and 
future or conditional tense verbs like “could,” “may,” “might,” “see,” “should,” “will” and “would.”  You can also identify 
forward-looking statements by the fact that they do not relate strictly to historical or current facts.  For example, we may use 
forward-looking statements when addressing topics such as: market and industry conditions, including competitive and pricing 
trends; acquisition strategy; the expected impact of acquisitions and dispositions; the development and performance of our 
services and products; changes in the composition or level of our revenues or earnings; future debt levels and anticipated actions 
to be taken in connection with maturing debt; future debt to earnings ratios; the outcome of contingencies; dividend policy; 
pension obligations; cash flow and liquidity; capital structure and financial losses; future actions by regulators; the outcome of 
existing regulatory actions, investigations, reviews or litigation; the impact of changes in accounting rules, including the new 
revenue recognition and lease accounting standards; financial markets; interest rates; foreign exchange rates; matters relating to 
our operations; income taxes, including the impact of tax reform; and expectations regarding our investments, including our clean 
energy investments.  These forward-looking statements are subject to certain risks and uncertainties that could cause actual results 
to differ materially from either historical or anticipated results depending on a variety of factors.   

Potential factors that could impact results include:   

•  Failure to successfully and cost-effectively integrate recently acquired businesses and their operations or fully realize 

synergies from such acquisitions in the expected time frame; 

•  Volatility or declines in premiums or other adverse trends in the insurance industry; 
•  An economic downturn or unstable economic conditions, whatever the cause, including Brexit, a prolonged shutdown of 

the U.S. government and trade wars; 

•  Competitive pressures in each of our businesses;  
•  Risks that could negatively affect the success of our acquisition strategy, including continuing consolidation in our industry 

and growing interest in acquiring insurance brokers on the part of private equity firms, which could make it more difficult 
to identify targets and could make them more expensive; the risk that we may not receive timely regulatory approval of 
desired transactions; execution risks; integration risks; the risk of post-acquisition deterioration leading to intangible asset 
impairment charges; and the risk we could incur or assume unanticipated liabilities such as cybersecurity issues or those 
relating to violations of anti-corruption and sanctions laws; 

•  Risks arising from changes in U.S. or foreign tax laws, including our ability to effectively implement and account for the  

U.S. Tax Cuts and Jobs Act (which we refer to as the Tax Act); 

•  Our failure to attract and retain experienced and qualified talent, including our senior management team; 
•  Risks arising from our substantial international operations, including the risks posed by political and economic uncertainty 
in certain countries (such as the risks posed by Brexit), risks related to maintaining regulatory and legal compliance across 
multiple jurisdictions (such as those relating to violations of anti-corruption, sanctions and privacy laws), and risks arising 
from the complexity of managing businesses across different time zones, languages, geographies, cultures and legal regimes 
that conflict with one another at times;  

•  Risks particular to our risk management segment, including any slowing of the trend toward outsourcing claims 

administration, and of the concentration of large amounts of revenue with certain clients; 

•  The higher level of variability inherent in contingent and supplemental revenues versus standard commission revenues, 

particularly in light of the new revenue recognition accounting  standard; 

•  Sustained increases in the cost of employee benefits; 
•  Our failure to apply technology effectively in driving value for our clients through technology-based solutions, or failure to 

gain internal efficiencies and effective internal controls through the application of technology and related tools; 

•  A disaster or other significant disruption to business continuity; 
•  Damage to our reputation; 
•  Our failure to comply with regulatory requirements, including those related to governance and control requirements in 

particular jurisdictions, international sanctions, or a change in regulations or enforcement policies that adversely affects our 
operations (for example, relating to insurance broker compensation methods or the failure of state and local governments to 
follow through on agreed-upon income tax credits or other tax related incentives, relating to our corporate headquarters); 
•  Violations or alleged violations of the U.S. Foreign Corrupt Practices Act (which we refer to as FCPA), the U.K. Bribery 
Act 2010 or other anti-corruption laws and the Foreign Account Tax Compliance provisions of the Hiring Incentives to 
Restore Employment Act (which we refer to as FATCA); 

•  The outcome of any existing or future investigation, review, regulatory action or litigation; 

1 

 
•  Unfavorable determinations related to contingencies and legal proceedings; 
•  Cyber attacks or other cybersecurity incidents; improper disclosure of confidential, personal or proprietary data; and 

changes to laws and regulations governing cybersecurity and data privacy; 

•  Significant changes in foreign exchange rates; 
•  Changes to our financial presentation from new accounting estimates and assumptions (including as a result of the new 

lease and revenue recognition standards or the Tax Act); 

•  Risks related to our clean energy investments, including the risk of intellectual property claims, utilities switching from coal 
to natural gas or other renewable energy sources, environmental and product liability claims, environmental compliance 
costs and the risk of disallowance by the Internal Revenue Service (which we refer to as IRS) of previously claimed tax 
credits; 

•  The risk that our outstanding debt adversely affects our financial flexibility and restrictions and limitations in the 

agreements and instruments governing our debt; 

•  The risk we may not be able to receive dividends or other distributions from subsidiaries; 
•  The risk of share ownership dilution when we issue common stock as consideration for acquisitions and for other reasons; 

and  

•  Volatility of the price of our common stock. 

Forward-looking statements are not guarantees of future performance.  They involve risks, uncertainties and assumptions, 
including the risk factors referred to above.  Our future performance and actual results may differ materially from those expressed 
in forward-looking statements.  Accordingly, you should not place undue reliance on forward-looking statements, which speak 
only as of, and are based on information available to us on, the date of the applicable document.  Many of the factors that will 
determine these results are beyond our ability to control or predict.  All subsequent written and oral forward-looking statements 
attributable to us or any person acting on our behalf are expressly qualified in their entirety by the cautionary statements 
contained or referred to in this section.  Forward-looking statements speak only as of the date that they are made, and we do not 
undertake any obligation to update any such statements or release publicly any revisions to these forward-looking statements to 
reflect events or circumstances after the date of this report or to reflect new information, future or unexpected events or otherwise, 
except as required by applicable law or regulation.  Further information about factors that could materially affect us, including our 
results of operations and financial condition, is contained in the “Risk Factors” section in Part I, Item 1A of this report. 

2 

 
Arthur J. Gallagher & Co. 

Annual Report on Form 10-K 

For the Fiscal Year Ended December 31, 2018 

Index 

Page No. 

Part I. 

Item 1.  Business ................................................................................................................................................................   4-9 

Item 1A.  Risk Factors ......................................................................................................................................................   10-22 

Item 1B.  Unresolved Staff Comments ...................................................................................................................................  22 

Item 2.  Properties ...........................................................................................................................................................   22-23 

Item 3.  Legal Proceedings ...................................................................................................................................................  23 

Item 4.  Mine Safety Disclosures . ........................................................................................................................................  23 

Executive Officers...................................................................................................................................................................  23 

Part II. 

Item 5.  Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer  

Purchases of Equity Securities ..........................................................................................................................   23-24 

Item 6.  Selected Financial Data ...........................................................................................................................................  25 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations ............................   26-57 

Item 7A.  Quantitative and Qualitative Disclosure about Market Risk .............................................................................   57-58 

Item 8.  Financial Statements and Supplementary Data ...............................................................................................  59-116 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ...............................  117 

Item 9A.  Controls and Procedures .......................................................................................................................................  117 

Item 9B.  Other Information .................................................................................................................................................  117 

Part III. 

Item 10.  Directors, Executive Officers and Corporate Governance ....................................................................................  117 

Item 11.  Executive Compensation ......................................................................................................................................  117 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters .............  117 

Item 13.  Certain Relationships and Related Transactions, and Director Independence ......................................................  117 

Item 14.  Principal Accountant Fees and Services ...............................................................................................................  118 

Part IV. 

Item 15.  Exhibits and Financial Statement Schedules ..................................................................................................  118-120 

Item 16.  Form 10-K Summary ............................................................................................................................................  120 

Signatures .....................................................................................................................................................................  121 

Schedule II - Valuation and Qualifying Accounts........................................................................................................................  122 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 1. Business.  

Overview  

Part I 

Arthur J. Gallagher & Co. and its subsidiaries, collectively referred to herein as we, our, us or Gallagher, are engaged in providing 
insurance brokerage, consulting, and third-party property/casualty claims settlement and administration services to businesses and 
organizations around the world.  We believe that our major strength is our ability to deliver comprehensively structured 
insurance, insurance and risk management solutions, superior claim outcomes and comprehensive consulting services to our 
clients.   

Our brokerage segment operations provide brokerage and consulting services to businesses and organizations of all types, 
including commercial, not-for-profit, and public entities, and, to a lesser extent, individuals, in the areas of insurance placement, 
risk of loss management, and management of employer sponsored benefit programs.  Our risk management segment operations 
provide contract claim settlement, claim administration, loss control services and risk management consulting for commercial, 
not-for-profit, captive and public entities, and various other organizations that choose to self-insure property/casualty coverages 
or choose to use a third-party claims management organization rather than the claim services provided by an underwriting 
enterprise. 

We do not assume underwriting risk on a net basis, other than with respect to de minimis amounts necessary to provide minimum 
or regulatory capital to organize captives, pools, specialized underwriters or risk-retention groups.  Rather, capital necessary for 
covering events of loss is provided by “underwriting enterprises,” which we define as insurance companies, reinsurance 
companies and various other risk-taking entities, including intermediaries of underwriting enterprises, that we do not own or 
control.  

Since our founding in 1927, we have grown from a one-person insurance agency to the world’s fourth largest insurance 
broker/risk manager based on revenues, according to Business Insurance magazine’s July 2018 edition, and one of the world’s 
largest property/casualty third party claims administrators, according to Business Insurance magazine’s May 2018 edition.  We 
have three reportable segments: brokerage, risk management and corporate, which contributed approximately 61%, 14% and 
25%, respectively, to 2018 revenues.  We generate approximately 70% of our revenues from the combined brokerage and risk 
management segments in the United States (U.S.), with the remaining 30% derived internationally, primarily in Australia, 
Bermuda, Canada, the Caribbean, New Zealand and the United Kingdom (U.K.).  All of the revenues of the corporate segment 
are generated in the U.S. 

Shares of our common stock are traded on the New York Stock Exchange under the symbol “AJG”, and we had a market 
capitalization at December 31, 2018 of approximately $13.6 billion.  Information in this report is as of December 31, 2018 unless 
otherwise noted.  We were reincorporated as a Delaware corporation in 1972.  Our executive offices are located at 2850 Golf 
Road, Rolling Meadows, Illinois 60008-4050, and our telephone number is (630) 773-3800. 

 Operating Segments  

We report our results in three segments: brokerage, risk management and corporate.  The major sources of our operating revenues 
are commissions, fees and supplemental and contingent revenues from our brokerage operations, and fees, including 
performance-based fees, from our risk management operations.  The corporate segment generates revenues from our clean energy 
investments 

Our business, particularly our brokerage business, is subject to seasonal fluctuations.  Commissions, fees, supplemental revenues 
and contingent revenues, and our costs to obtain and fulfill the service obligations to our clients, can vary from quarter to quarter 
as a result of the timing of contract-effective dates.  On the other hand, salaries and employee benefits, rent, depreciation and 
amortization expenses generally tend to be more uniform throughout the year.  The timing of acquisitions, recognition of books of 
business gains and losses and the variability in the recognition of tax credits generated by our clean energy investments also 
impact the trends in our quarterly operating results.  See Note 20 to our 2018 consolidated financial statements for unaudited 
quarterly operating results for 2018 and 2017. 

Brokerage Segment 

The brokerage segment accounted for 61% of our revenues in 2018.  We operate our brokerage segment operations through a 
network of more than 590 sales and service offices located throughout the U.S. and another 277 sales and service offices in 
35 countries, but most of which are in Australia, Canada, the Caribbean, New Zealand and the U.K.  Most of these offices are 
fully staffed with sales and service personnel.  We also offer client service capabilities in more than 150 countries around the 
world through a network of correspondent brokers and consultants. 

4 

 
 
 
Our brokerage segment generates revenues by: 

(i)  Identifying, negotiating and placing all forms of insurance or reinsurance coverages, as well as providing risk-shifting, 
risk-sharing and risk-mitigation consulting services, principally related to property/casualty, life, health, welfare and 
disability insurance.  We also provide these services through, or in conjunction with, other unrelated agents and brokers, 
consultants and management advisors.   

(ii)  Acting as an agent or broker for multiple underwriting enterprises by providing services such as sales, marketing, 

selecting, negotiating, underwriting, servicing and placing insurance coverage on their behalf. 

(iii) Providing consulting services related to health and welfare benefits, voluntary benefits, executive benefits, compensation, 
retirement planning, institutional investment and fiduciary, actuarial, compliance, private insurance exchange, human 
resource technology, communications and benefit administration. 

(iv)  Providing management and administrative services to captives, pools, risk-retention groups, healthcare exchanges, small 
underwriting enterprises, such as accounting, claims and loss processing assistance, feasibility studies, actuarial studies, 
data analytics and other administrative services.   

The vast majority of our brokerage contracts and service understandings are for a period of one year or less. 

Commissions and fees  
The primary source of brokerage segment revenues is commissions from underwriting enterprises, which are based on a 
percentage of premiums paid by our clients, or fees received from clients based on an agreed level of service usually in lieu of 
commissions.   

Commissions are fixed at the contract effective date and generally are based on a percentage of premium for insurance coverage 
or employee head count for employer sponsored benefit plans.  Commissions depend upon a large number of factors, including 
the type of risk being placed, the particular underwriting enterprise’s demand, the expected loss experience of the particular risk 
of coverage, and historical benchmarks surrounding the level of effort necessary for us to place and service the insurance contract.  
Rather than being tied to the amount of premiums, fees are typically based on an expected level of effort to provide our services. 

Whether we are paid a commission or a fee, the vast majority of our services are associated with the placement of an insurance 
(or insurance-like) contract.  See Revenue Recognition in Note 1 to our 2018 consolidated financial statements.  See Note 2 to our 
2018 consolidated financial statements for information with respect to the impacts that a new accounting standard, relating to 
revenue recognition, had on our financial position and operating results. 

Supplemental revenues 
Certain underwriting enterprises may pay us additional revenues based on the volume of premium we place with them and for 
insights into our sales pipeline, our sales capabilities or our risk selection knowledge.  These amounts are in excess of the 
commission and fee revenues discussed above, and not all business we place with underwriting enterprises is eligible for 
supplemental revenues.  See Revenue Recognition in Note 1 to our 2018 consolidated financial statements.  See Note 2 to our 
2018 consolidated financial statements for information with respect to the impacts that a new accounting standard, relating to 
revenue recognition, had on our financial position and operating results. 

Contingent revenues 
Certain underwriting enterprises may pay us additional revenues for our sales capabilities, our risk selection knowledge, or our 
administrative efficiencies.  These amounts are in excess of the commission revenues discussed above, and not all business we 
place with participating underwriting enterprises is eligible for contingent revenues.  Unlike supplemental revenues, also 
discussed above, these revenues are variable, generally based on growth, the loss experience of the underlying insurance 
contracts, and/or our efficiency in processing the business.  See Revenue Recognition in Note 1 to our 2018 consolidated financial 
statements.  See Note 2 to our 2018 consolidated financial statements for information with respect to the impacts that a new 
accounting standard, relating to revenue recognition, had on our financial position and operating results. 

Sub-brokerage costs 
Sub-brokerage costs are excluded from our gross revenues in our determination of our total revenues.  Sub-brokerage costs 
represent commissions paid to sub-brokers related to the placement of certain business by our brokerage segment operations.  We 
recognize this contra revenue in the same manner as the commission revenue to which it relates. 

5 

 
Retail Insurance Brokerage Operations 
Our retail insurance brokerage operations accounted for 84% of our brokerage segment revenues in 2018.  Our retail brokerage 
operations place nearly all lines of commercial property/casualty and health and welfare insurance coverage.  Significant lines of 
insurance coverage and consultant capabilities are as follows: 

Aviation
Casualty
Claims Advocacy
Commercial Auto
Compensation
Cyber Liability
Dental
Directors & Officers Liability

Disability
Earthquake
Errors & Omissions
Exchange Solutions
Executive Benefits
Fiduciary Services
Fine Arts
Fire

General Liability
Health & Welfare
Healthcare Analytics
Human Resources
Institutional Investment 
Loss Control
Marine
Medical

Products Liability
Professional Liability
Property
Retirement
Surety Bond
Voluntary Benefits
Wind
Workers' Compensation

Our retail brokerage operations are organized and operate within certain key niche/practice groups, which account for 
approximately 73% of our retail brokerage revenues.  These specialized teams target areas of business and/or industries in which 
we have developed a depth of expertise and a large client base.  Significant niche/practice groups we serve are as follows: 

Affinity
Automotive
Aviation
Construction
Energy
Entertainment
Environmental

Equity Advisors
Financial Institutions
Food/Agribusiness
Global Risks
Healthcare
Higher Education
K12 Education

Law Firms
Life Sciences
Marine
Not-for-Profit
Personal
Private Client
Public Entity

Real Estate/Hospitality
Religious
Restaurant
Technology
Trade Credit/Political Risk
Transportation

Our specialized focus on these niche/practice groups allows for highly-focused marketing efforts and facilitates the development 
of value-added products and services specific to those industries.  We believe that our detailed understanding and broad client 
contacts within these niche/practice groups provide us with a competitive advantage. 

We anticipate that our retail brokerage operations’ greatest revenue growth over the next several years will continue to come 
from: 

•  Mergers and acquisitions; 
•  Our niche/practice groups and middle-market accounts; 
•  Cross-selling other brokerage products to existing clients; and 
•  Developing and managing alternative market mechanisms such as captives, rent-a-captives and deductible 

plans/self-insurance. 

Wholesale Insurance Brokerage Operations  
Our wholesale insurance brokerage operations accounted for 16% of our brokerage segment revenues in 2018.  Our wholesale 
brokers assist our retail brokers and other non-affiliated brokers in the placement of specialized and hard-to-place insurance.  
These brokers operate through more than 295 offices primarily located across the U.S., Bermuda and through our approved 
Lloyd’s of London brokerage operation.  In certain cases we act as a brokerage wholesaler and in other cases we act as a 
managing general agent or managing general underwriter distributing specialized insurance coverages for underwriting 
enterprises.  Managing general agents and managing general underwriters are agents authorized by an underwriting enterprise to 
manage all or a part of its business in a specific geographic territory.  Activities they perform on behalf of the underwriting 
enterprise may include marketing, underwriting (although we do not assume any underwriting risk), issuing policies, collecting 
premiums, appointing and supervising other agents, paying claims and negotiating reinsurance.  

More than 79% of our wholesale brokerage revenues comes from non-affiliated brokerage clients.  Based on revenues, our 
domestic wholesale brokerage operation ranked as one of the largest domestic managing general agents/underwriting 
managers/wholesale brokers/Lloyds coverholders according to Business Insurance magazine’s September 2018 edition.   

We anticipate growing our wholesale brokerage operations by increasing the number of broker-clients, developing new managing 
general agency and underwriter programs, and through mergers and acquisitions.   

6 

 
 
 
Risk Management Segment  

Our risk management segment accounted for 14% of our revenues in 2018.  Approximately 64% of our risk management 
segment’s revenues are from workers’ compensation-related claims, 27% are from general and commercial auto liability-related 
claims and 9% are from property-related claims in 2018.   

Risk management services are primarily marketed directly to Fortune 1000 companies, larger middle-market companies, not for 
profit organizations and public entities on an independent basis from our brokerage operations.  We manage our third party claims 
adjusting operations through a network of more than 95 offices located throughout the U.S., Australia, Canada, New Zealand and 
the U.K.  Most of these offices are fully staffed with claims adjusters and other service personnel.  Our adjusters and service 
personnel act solely on behalf and under the instruction of our clients. 

While this segment complements our brokerage and consulting offerings, more than 90% of our risk management segment’s 
revenues come from clients not affiliated with our brokerage operations, such as underwriting enterprises and clients of other 
insurance brokers.  Based on revenues, our risk management operation ranked as one of the world’s largest property/casualty 
third party claims administrators according to Business Insurance magazine’s May 2018 edition.   

Revenues for our risk management segment are comprised of fees generally negotiated (i) on a per-claim basis, (ii) on a cost-plus 
basis, or (iii) as performance-based fees.  We also provide risk management consulting services that are recognized as the services 
are delivered. 

Per-claim fees 
Where we operate under a contract with our fee established on a per-claim basis, our obligation is to process claims for a term 
specified within the contract.  Because it is impractical to recognize our revenues on an individual claim-by-claim basis, we 
recognize revenue plus an appropriate estimate of our profit margin on a portfolio basis by grouping claims with similar 
characteristics (a practical expedient as defined in ASU No. 2014-09, Revenue from Contracts with Customers, which we refer to 
as Topic 606).  We apply actuarially-determined, historical-based patterns to determine our future service obligations, without 
applying a present value discount.   

Cost-plus fees 
Where we provide services and generate revenues on a cost-plus basis, we recognize revenue over the contract period consistent 
with the performance of our obligations.  

Performance-based fees 
Certain clients pay us additional fee revenues for our efficiency in managing claims or on the basis of claim outcome 
effectiveness.  These amounts are in excess of the fee revenues discussed above.  These revenues are variable, generally based on 
various performance metrics of the underlying contracts.  We generally operate under multi-year contracts with fiscal year 
measurement periods.  We do not receive these fees, if earned, until the following year after verification of the performance 
metrics outlined in the contracts.  Each period we base our estimates on a contract-by-contract basis.  We make our best estimate 
of amounts we have earned using historical averages and other factors to project such revenues.  Variable consideration is 
recognized when we conclude that is it probable that a significant revenue reversal will not occur in future periods. 

We expect that the risk management segment’s most significant growth prospects through the next several years will come from: 

Increased levels of business with Fortune 1000 companies;  

•  Program business and the outsourcing of portions of underwriting enterprise claims departments;  
• 
•  Larger middle-market companies and captives; and 
•  Mergers and acquisitions. 

Corporate Segment 

The corporate segment accounted for 25% of our revenues in 2018.  The corporate segment reports the financial information 
related to our debt, clean energy investments, external acquisition-related expenses, other corporate costs and the impact of 
foreign currency translation.  The revenues reported by this segment result almost solely from our consolidated clean energy 
investments. 

Clean-Energy Investments 
We own 34 commercial clean coal production facilities that produce refined coal using Chem-Mod LLC’s proprietary 
technologies.  These operations produce refined coal that we believe qualifies for tax credits under Internal Revenue Code (which 
we refer to as IRC) Section 45.  The law that provides for IRC Section 45 tax credits will expire in December 2019 for 14 of our 
plants and in December 2021 for the other 20 plants.  Chem-Mod LLC (described below) is a privately-held enterprise that has 
commercialized multi-pollutant reduction technologies to reduce mercury, sulfur dioxide and other emissions at coal-fired power 
plants.  We own 46.5% of Chem-Mod LLC and are its controlling managing member.  We also have a 12.0% noncontrolling 
interest in dormant, privately-held, enterprises, C-Quest Technology LLC and C-Quest Technologies International LLC (which 
we refer to as together, C-Quest), which owns technologies that reduce carbon dioxide emissions created by burning fossil fuels.  
At this time, it is unclear if C-Quest will ever become commercially viable.   

7 

 
International and Other Brokerage Related Operations  

We operate as a retail commercial property and casualty broker throughout more than 43 locations in Australia, 41 locations in 
Canada and 36 locations in New Zealand.  In the U.K., we operate as a retail broker from approximately 105 locations.  We also 
have specialty, wholesale, underwriting and reinsurance intermediary operations in London for clients to access Lloyd’s of 
London and other international underwriting enterprises, and a program operation offering customized risk management products 
and services to U.K. public entities. 

In Bermuda, we act principally as a wholesale broker for clients looking to access Bermuda-based underwriting enterprises and 
we also provide management and administrative services for captive insurance entities.   

We also have strategic brokerage alliances with a variety of independent brokers in countries where we do not have a local office 
presence.  Through this global network of correspondent insurance brokers and consultants, we are able to serve our clients’ 
coverage and service needs in more than 150 countries around the world. 

Captive underwriting enterprises - We have ownership interests in several underwriting enterprises based in the U.S., 
Bermuda, Gibraltar, Guernsey, Isle of Man and Malta, that primarily operate segregated account “rent-a-captive” facilities.  These 
“rent-a-captive” facilities enable our clients to receive the benefits of participating in a captive underwriting enterprise without 
incurring certain disadvantages of ownership.  Captive underwriting enterprises, or “rent-a-captive” facilities, are created for 
clients to insure their risks and capture any underwriting profit and investment income, which would then be available for use by 
the insureds, generally to reduce future costs of their insurance programs.  In general, these companies are set up as protected cell 
companies that are comprised of separate cell business units (which we refer to as Captive Cells) and the core regulated company 
(which we refer to as the Core Company).  The Core Company is owned and operated by us and no insurance policies are 
assumed by the Core Company.  All insurance is assumed or written within individual Captive Cells.  Only the activity of the 
supporting Core Company of the rent-a-captive facility is recorded in our consolidated financial statements, including cash and 
stockholder’s equity of the legal entity, and any expenses incurred to operate the rent-a-captive facility.  Most Captive Cells 
reinsure individual lines of insurance coverage from external underwriting enterprises.  In addition, some Captive Cells offer 
individual lines of insurance coverage from one of our underwriting enterprise subsidiaries.  The different types of insurance 
coverage include special property, general liability, products liability, medical professional liability, other liability and medical 
stop loss.  The policies are generally claims-made.  Insurance policies are written by an underwriting enterprise and the risk is 
assumed by each of the Captive Cells.  In general, we structure these operations to have no underwriting risk on a net written 
basis.  In situations where we have assumed underwriting risk on a net written basis, we have managed that exposure by obtaining 
full collateral for the underwriting risk we have assumed from our clients.  We typically require pledged assets including cash 
and/or investment accounts, or letters of credit to limit our risk. 

We also have a wholly owned underwriting enterprise subsidiary based in the U.S. that cedes all of its insurance risk of loss to 
reinsurers or captives under facultative and quota-share treaty reinsurance agreements.  While we believe these ceding 
reinsurance agreements displace all of our risk of loss, they do not discharge us of our primary liability to our clients.  For 
example, in the event that all or any of the reinsuring companies or captives are unable to meet their obligations, we would be 
liable for such defaulted amounts.  Therefore, we are subject to credit risk with respect to the obligations of our reinsurers or 
captives.  In order to minimize our exposure to losses from reinsurer credit risk and insolvencies, we believe we have managed 
that exposure by obtaining full collateral, typically requiring pledged assets, including cash and/or investment accounts or letters 
of credit to offset the risk.  See Note 17 to our 2018 consolidated financial statements for additional financial information related 
to the insurance activity of our wholly owned underwriting enterprise subsidiary for 2018, 2017 and 2016. 

Competition  

Brokerage Segment 
According to Business Insurance magazine’s July 2018 edition, we were the world’s fourth largest insurance broker based on 
revenues.  The insurance brokerage and consulting business is highly competitive and there are many organizations and 
individuals throughout the world who actively compete with us in every area of our business.   

Our retail and wholesale brokerage operations compete globally with Aon plc, Marsh & McLennan Companies, Inc. and Willis 
Towers Watson Public Limited Company, each of which has greater worldwide revenues than us.  In addition, various other 
competing firms, such as Brown & Brown Inc., Hub International Ltd., Lockton Companies, Inc., USI Holdings Corporation and 
BB&T Insurance Services operate globally or nationally or are strong in a particular region or locality and may have, in that 
region or locality, an office with revenues as large as or larger than those of our corresponding local office.  Our wholesale 
brokerage and binding operations compete with large wholesalers such as CRC Insurance Services, Inc., RT Specialty, AmWINS 
Group, Inc., Burns & Wilcox, Ltd. and All Risks Ltd., as well as a vast number of local and regional wholesalers. We also 
compete with certain underwriting enterprises that offer insurance and risk management products and solutions directly to clients.  
In addition, for our employee benefit consulting services, we compete with larger firms such as Aon plc, Mercer (a subsidiary of 
Marsh & McLennan Companies, Inc.); Willis Towers Watson Public Limited Company; mid-market firms such as Lockton 
Companies, Inc. and USI Holdings Corporation, specialized consulting firms such as Pearl Meyer, and the benefits consulting 
divisions of the national public accounting firms, as well as a vast number of local and regional brokerages and agencies.  

8 

 
Government benefits relating to health, disability and retirement are also alternatives to private insurance, and indirectly compete 
with us. 

We believe that the primary factors determining our competitive position with other organizations in our industry are the quality 
of the services we render, the personalized attention we provide, the individual and corporate expertise providing the actual 
service to the client, and the overall cost to our clients. 

Risk Management Segment 
Our risk management operation currently ranks as one of the world’s largest property/casualty third party claims administrators 
based on revenues, according to Business Insurance magazine’s May 2018 edition.  While many global and regional claims 
administrators operate within this space, we compete directly with Sedgwick Claims Management Services, Inc., and Broadspire 
Services, Inc. (a subsidiary of Crawford & Company).  Several large underwriting enterprises, such as Chubb Limited, Travelers 
Companies, Inc. and Liberty Mutual Holding Co, Inc. also maintain their own claims administration units, which can be strong 
competitors.  In addition, we compete with various smaller third party claims administrators on a regional level.  We believe that 
the primary factors determining our competitive position are our ability to deliver better claim outcomes, reputation for 
outstanding service, cost-efficient service and financial strength. 

Business Combinations  

We completed and integrated 507 acquisitions from January 1, 2002 through December 31, 2018, most of which were within our 
brokerage segment.  The majority of these acquisitions have been smaller regional or local brokerages, agencies, or employee 
benefit consulting operations with a middle or small client focus and/or significant expertise in one of our niche/practice groups.  
The total purchase price for individual acquisitions has typically ranged from $1.0 million to $50.0 million.   

Through acquisitions, we seek to expand our talent pool, enhance our geographic presence and service capabilities, and/or 
broaden and further diversify our business mix.  We also focus on identifying: 

•  A corporate culture that matches our sales-oriented and ethics-based culture; 
•  A profitable, growing business whose ability to compete would be enhanced by gaining access to our greater 

resources; and 

•  Clearly defined financial criteria. 

See Note 4 to our 2018 consolidated financial statements for a summary of our 2018 acquisitions, the amount and form of the 
consideration paid and the dates of acquisitions. 

Clients 

Our client base is highly diversified and includes commercial, industrial, public entity, religious and not-for-profit entities.  No 
material part of our business depends upon a single client or on a few clients.  The loss of any one client would not have a 
material adverse effect on our operations.  In 2018, our largest single client represented approximately 1.0% and our ten largest 
clients together represented approximately 3.0% of our combined brokerage and risk management segment revenues.  

Employees 

As of December 31, 2018, we had approximately 30,400 employees.   

We enter into agreements with many of our brokerage salespersons and significant client-facing employees, plus all of our 
executive officers, which prohibit them from disclosing confidential information and/or soliciting our clients, prospects and 
employees upon their termination of employment.  The confidentiality and non-solicitation provisions of such agreements 
terminate in the event of a hostile change in control, as defined in the agreements.  We pursue legal actions for alleged breaches 
of non-compete or other restrictive covenants, theft of trade secrets, breaches of fiduciary duties, intellectual property 
infringement and related causes of action.   

Available Information 

Our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports 
filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, are available free of charge on our website at 
http://investor.ajg.com/sec-filings as soon as reasonably practicable after electronically filing or furnishing such material to the 
Securities and Exchange Commission.  The Securities and Exchange Commission also maintains a website (www.sec.gov) that 
includes our reports, proxy statements and other information.  

9 

 
Item 1A. Risk Factors. 

Risks Relating to our Business Generally 

An economic downturn, as well as unstable economic conditions in the countries and regions in which we operate, could 
adversely affect our results of operations and financial condition.  

A decline in economic activity could adversely impact us in future years as a result of reductions in the amount of insurance 
coverage and consulting services that our clients purchase due to reductions in their headcount, payroll, properties, and the market 
values of assets, among other factors.  In addition, specific industries or sectors of the economy could experience declines in ways 
that impact our business; for example, if climate change and environmental risks harm the oil and gas industry, clients in our 
energy niche could go out of business or have reduced needs for insurance coverage or consulting services.  All such reductions 
(whether caused by an overall economic decline or declines in particular industries) could adversely impact future commission 
revenues when the underwriting enterprises perform exposure audits if they lead to subsequent downward premium adjustments.  
We record the commission income effects of subsequent premium adjustments when the adjustments become known and, as a 
result, any downturn or improvement in our results of operations and financial condition may lag a downturn or improvement in 
the economy.  Some of our clients may experience liquidity problems or other financial difficulties in the event of a prolonged 
deterioration in the economy, which could have an adverse effect on our results of operations and financial condition.  If our 
clients become financially less stable, enter bankruptcy, liquidate their operations or consolidate, our revenues and collectability 
of receivables could be adversely affected.   

The exit of the U.K. from the European Union (Brexit) could adversely affect our results of operations and financial 
condition. 
Our operations in the U.K., which contributed approximately 17% of our brokerage segment and approximately 4% of our risk 
management segment revenues in 2018, expose us to risk in the event of an economic downturn in the U.K. due to Brexit.  Such a 
downturn could adversely affect our U.K. operations through a decline in the insurance coverage and consulting services our 
clients purchase as they face reductions in their headcount, payroll, properties or the market value of their assets.  In a so-called 
“hard” or “no-deal” Brexit where the U.K. leaves the European Union without trade or other deals in place with member 
countries, our European client base outside the U.K., which is minimal, would need to be serviced from operations in a country in 
the European Union.  While we have a plan in place to service these clients from one of our existing offices in Sweden, such a 
transition could be a distraction to both clients and our management.  In addition, the uncertainty surrounding Brexit has and may 
continue to result in substantial volatility in foreign exchange markets and may lead to a sustained weakness in the British 
pound’s exchange rate against the U.S. dollar.  Any significant weakening of the British pound to the U.S. dollar will have an 
adverse impact on our brokerage and risk management segments’ net earnings as reported in U.S. dollars. 

Economic conditions that result in financial difficulties for underwriting enterprises or lead to reduced risk-taking capital 
capacity could adversely affect our results of operations and financial condition. 

We have a significant amount of trade accounts receivable from some of the underwriting enterprises with which we place 
insurance.  If those companies experience liquidity problems or other financial difficulties, we could encounter delays or defaults 
in payments owed to us, which could have a significant adverse impact on our consolidated financial condition and results of 
operations.  The failure of an underwriting enterprise with which we place business could result in errors and omissions claims 
against us by our clients, and the failure of errors and omissions underwriting enterprises could make the errors and omissions 
insurance we rely upon cost prohibitive or unavailable, which could adversely affect our results of operations and financial 
condition.  In addition, if underwriting enterprises merge or if a large underwriting enterprise fails or withdraws from offering 
certain lines of coverage, overall risk-taking capital capacity could be negatively affected, which could reduce our ability to place 
certain lines of coverage and, as a result, reduce our revenues and profitability.  Such failures or coverage withdrawals on the part 
of underwriting enterprises could occur for any number of reasons, including large unexpected payouts related to climate change 
or other emerging risk areas. 

We have historically acquired large numbers of insurance brokers, benefit consulting firms and, to a lesser extent, claim 
and risk management firms.  We may not be able to continue such an acquisition strategy in the future and there are risks 
associated with such acquisitions, which could adversely affect our growth and results of operations. 

Our acquisition program has been an important part of our historical growth, particularly in our brokerage segment, and we 
believe that similar acquisition activity will be important to maintaining comparable growth in the future.  Failure to successfully 
identify and complete acquisitions likely would result in us achieving slower growth.  Continuing consolidation in our industry 
and growing interest in acquiring insurance brokers on the part of private equity firms and private equity-backed consolidators 
could make it more difficult for us to identify appropriate targets and could make them more expensive.  Even if we are able to 
identify appropriate acquisition targets, we may not have sufficient capital to fund acquisitions, be able to execute transactions on 
favorable terms or integrate targets in a manner that allows us to realize the benefits we have historically experienced from 
acquisitions.  When regulatory approval of acquisitions is required, our ability to complete acquisitions may be limited by an 

10 

 
ongoing regulatory review or other issues with the relevant regulator.  Our ability to finance and integrate acquisitions may also 
decrease if we complete a greater number of large acquisitions than we have historically.   

Post-acquisition risks include those relating to retention of personnel, retention of clients, entry into unfamiliar markets or lines of 
business, contingencies or liabilities, such as violations of sanctions laws or anti-corruption laws including the FCPA and U.K. 
Bribery Act, risks relating to ensuring compliance with licensing and regulatory requirements, tax and accounting issues, the risk 
that the acquisition distracts management and personnel from our existing business, and integration difficulties relating to 
accounting, information technology, human resources, employee attrition or poor organizational culture and fit, some or all of 
which could have an adverse effect on our results of operations and growth.  The failure of acquisition targets to achieve 
anticipated revenue and earnings levels could also result in goodwill impairment charges.  

We own interests in firms where we do not exercise management control (such as Casanueva Perez S.A.P. de C.V. in Mexico) 
and are therefore unable to direct or manage the business to realize the anticipated benefits, including mitigation of risks, that 
could be achieved through full integration. 

We face significant competitive pressures in each of our businesses. 

The insurance brokerage and employee benefit consulting businesses are highly competitive and many insurance brokerage and 
employee benefit consulting organizations actively compete with us in one or more areas of our business around the world.  We 
compete with three firms in the global risk management and brokerage markets that have revenues significantly larger than ours.  
In addition, many other smaller firms that operate nationally or that are strong in a particular country, region or locality may have, 
in that country, region or locality, an office with revenues as large as or larger than those of our corresponding local office.  Our 
third party claims administration operation also faces significant competition from stand-alone firms as well as divisions of larger 
firms.   

We believe that the primary factors determining our competitive position with other organizations in our industry are the quality 
of the services we render, the personalized attention we provide, the individual and corporate expertise of the brokers and 
consultants providing the actual service to the client and our ability to help our clients manage their overall insurance costs.  
Losing business to competitors offering similar products at a lower cost or having other competitive advantages would adversely 
affect our business. 

In addition, any increase in competition due to new legislative or industry developments could adversely affect us.  These 
developments include:  

• 

Increased capital-raising by underwriting enterprises, which could result in new risk-taking capital in the industry, which 
in turn may lead to lower insurance premiums and commissions; 

•  Underwriting enterprises selling insurance directly to insureds without the involvement of a broker or other 

intermediary; 

•  Changes in our business compensation model as a result of regulatory developments; 
•  Federal and state governments establishing programs to provide health insurance or, in certain cases, property insurance 
in catastrophe-prone areas or other alternative market types of coverage, that compete with, or completely replace, 
insurance products currently offered by underwriting enterprises; and 

• 

Increased competition from new market participants such as banks, accounting firms, consulting firms and Internet or 
other technology firms offering risk management or insurance brokerage services, or new distribution channels for 
insurance such as payroll firms. 

New competition as a result of these or other legislative or industry developments could cause the demand for our products and 
services to decrease, which could in turn adversely affect our results of operations and financial condition.   

11 

 
Volatility or declines in premiums or other adverse trends in the insurance industry may seriously undermine our 
profitability. 

We derive much of our revenue from commissions and fees for our brokerage services.  We do not determine the insurance 
premiums on which our commissions are generally based.  Moreover, insurance premiums are cyclical in nature and may vary 
widely based on market conditions.  Because of market cycles for insurance product pricing, which we cannot predict or control, 
our brokerage revenues and profitability can be volatile or remain depressed for significant periods of time.   

As underwriting enterprises continue to outsource the production of premium revenue to non-affiliated brokers or agents such as 
us, those companies may seek to further minimize their expenses by reducing the commission rates payable to insurance agents or 
brokers.  The reduction of these commission rates, along with general volatility and/or declines in premiums, may significantly 
affect our profitability.  Because we do not determine the timing or extent of premium pricing changes, it is difficult to precisely 
forecast our commission revenues, including whether they will significantly decline.  As a result, we may have to adjust our 
budgets for future acquisitions, capital expenditures, dividend payments, loan repayments and other expenditures to account for 
unexpected changes in revenues, and any decreases in premium rates may adversely affect the results of our operations. 

In addition, there have been and may continue to be various trends in the insurance industry toward alternative insurance markets 
including, among other things, greater levels of self-insurance, captives, rent-a-captives, risk retention groups and non-insurance 
capital markets-based solutions to traditional insurance.  While historically we have been able to participate in certain of these 
activities on behalf of our clients and obtain fee revenue for such services, there can be no assurance that we will realize revenues 
and profitability as favorable as those realized from our traditional brokerage activities.  Our ability to generate premium-based 
commission revenue may also be challenged by the growing desire of some clients to compensate brokers based upon flat fees 
rather than variable commission rates.  This could negatively impact us because fees are generally not indexed for inflation and 
do not automatically increase with premiums as commissions do. 

Contingent and supplemental revenues we receive from underwriting enterprises are less predictable than standard 
commission revenues, and any decrease in the amount of these forms of revenue could adversely affect our results of 
operations. 

A significant portion of our revenues consists of contingent and supplemental revenues from underwriting enterprises.  
Contingent revenues are paid after the insurance contract period, generally in the first or second quarter, based on the growth 
and/or profitability of business we placed with an underwriting enterprise during the prior year.  On the other hand, supplemental 
revenues are paid up front, on an annual or quarterly basis, generally based on our historical premium volumes with the 
underwriting enterprise and additional capabilities or services we bring to the engagement.  If, due to the current economic 
environment or for any other reason, we are unable to meet an underwriting enterprise’s particular profitability, volume or growth 
thresholds, as the case may be, or such companies increase their estimate of loss reserves (over which we have no control), actual 
contingent revenues or supplemental revenues could be less than anticipated, which could adversely affect our results of 
operations.  In the case of contingent revenues, under the new revenue recognition accounting standard, that was effective 
January 1, 2018, this could lead to the reversal of revenues in future periods that were recognized in prior periods (See Note 2 to 
our 2018 consolidated financial statements for more information).  

If we are unable to apply technology effectively in driving value for our clients through technology-based solutions or gain 
internal efficiencies and effective internal controls through the application of technology and related tools, our operating 
results, client relationships, growth and compliance programs could be adversely affected. 

Our future success depends, in part, on our ability to anticipate and respond effectively to the threat and opportunity presented by 
digital disruption and developments in technology.  These may include new applications or insurance-related services based on 
artificial intelligence, machine learning, robotics, blockchain or new approaches to data mining.  We may be exposed to 
competitive risks related to the adoption and application of new technologies by established market participants (for example, 
through disintermediation) or new entrants such as technology companies, “Insurtech” start-up companies and others.  These new 
entrants are focused on using technology and innovation, including artificial intelligence and blockchain, to simplify and improve 
the client experience, increase efficiencies, alter business models and effect other potentially disruptive changes in the industries 
in which we operate.  We must also develop and implement technology solutions and technical expertise among our employees 
that anticipate and keep pace with rapid and continuing changes in technology, industry standards, client preferences and internal 
control standards.  We may not be successful in anticipating or responding to these developments on a timely and cost-effective 
basis and our ideas may not be accepted in the marketplace.  Additionally, the effort to gain technological expertise and develop 
new technologies in our business requires us to incur significant expenses.  If we cannot offer new technologies as quickly as our 
competitors, or if our competitors develop more cost-effective technologies or product offerings, we could experience a material 
adverse effect on our operating results, client relationships, growth and compliance programs. 

In some cases, we depend on key third-party vendors and partners to provide technology and other support for our strategic 
initiatives.  If these third parties fail to perform their obligations or cease to work with us, our ability to execute on our strategic 
initiatives could be adversely affected. 

12 

 
Damage to our reputation could have a material adverse effect on our business.  

Our reputation is one of our key assets.  We advise our clients on and provide services related to a wide range of subjects and our 
ability to attract and retain clients is highly dependent upon the external perceptions of our level of service, ability to protect 
client information, trustworthiness, business practices, financial condition and other subjective qualities such as culture and 
values.  Our success is also dependent on maintaining a good reputation with existing and potential employees, investors and 
regulators.  Negative perceptions or publicity regarding the matters noted above, including our association with clients or business 
partners who themselves have a damaged reputation, or from actual or alleged conduct by us or our employees, could damage our 
reputation.  Our reputation could also be impacted by negative perceptions or publicity regarding environmental, social and 
governance (ESG) issues or cybersecurity and data privacy concerns.  Any resulting erosion of trust and confidence could make it 
difficult for us to attract and retain clients, employees and investors or harm our relationships with regulators, any of which could 
have a material adverse effect on our business, financial condition and results of operations.  

Our future success depends, in part, on our ability to attract and retain experienced and qualified talent, including our 
senior management team. 

We depend upon members of our senior management team, who possess extensive knowledge and a deep understanding of our 
business and strategy.  We could be adversely affected if we fail to plan adequately for the succession of these leaders, including 
our chief executive officer.  We could also be adversely affected if we fail to attract and retain talent throughout our organization.  
Competition for talent in rapidly developing fields such as artificial intelligence and data engineering is particularly intense.  In 
addition, our industry has experienced competition for leading brokers and in the past we have lost key brokers and groups of 
brokers, along with their clients, business relationships and intellectual property directly to our competition.  Our failure to 
adequately address any of these issues could have a material adverse effect on our business, operating results and financial 
condition.  

Our substantial operations outside the U.S. expose us to risks different than those we face in the U.S. 

In 2018, we generated approximately 30% of our combined brokerage and risk management revenues outside the U.S.  The 
global nature of our business creates operational and economic risks.  Adverse geopolitical or economic conditions may 
temporarily or permanently disrupt our operations outside the U.S. or create difficulties in staffing and managing such operations.  
For example, we have substantial operations in India that provide important back-office services for other parts of our global 
organization.  To date, the dispute between India and Pakistan involving the Kashmir region, incidents of terrorism in India and 
general geopolitical uncertainties have not adversely affected our operations in India.  However, such factors could potentially 
affect our operations there in the future.  Should our access to these services be disrupted, our business, operating results and 
financial condition could be adversely affected. 

Operating outside the U.S. may also present other risks that are different from, or greater than, the risks we face doing comparable 
business in the U.S.  These include, among others, risks relating to: 

•  Maintaining awareness of and complying with a wide variety of labor practices and foreign laws, including those 
relating to export and import duties, environmental policies and privacy issues, as well as laws and regulations 
applicable to U.S. business operations abroad.  These and other international regulatory risks are described below under 
“Regulatory, Legal and Accounting Risks;” 

•  The potential costs, difficulties and risks associated with local regulations across the globe, including the risk of personal 
liability for directors and officers and “piercing the corporate veil” risks under the corporate law regimes of certain 
countries; 

•  Difficulties in staffing and managing foreign operations.  For example, we are building our South American operations 
(which contributed $32.3 million in revenue from 15 locations in 2018) through acquisitions of local family-owned 
insurance brokerage firms.  If we lose a local leader, recruiting a replacement locally or finding an internal candidate 
qualified to transfer to such location could be difficult; 

•  Less flexible employee relationships, which may limit our ability to prohibit employees from competing with us after 

they are no longer employed with us or recovering damages in the event they do so, and may make it more difficult and 
expensive to terminate their employment; 

•  Some of our foreign subsidiaries receive revenues or incur obligations in currencies that differ from their functional 

currencies.  We must also translate the financial results of our foreign subsidiaries into U.S. dollars.  Although we have 
used foreign currency hedging strategies in the past and currently have some in place, such risks cannot be eliminated 
entirely, and significant changes in exchange rates may adversely affect our results of operations; 

•  Conflicting regulations in the countries in which we do business; 
•  Political and economic instability (including risks relating to undeveloped or evolving legal systems, unstable 

governments, acts of terrorism and outbreaks of war); 

13 

 
•  Coordinating our communications and logistics across geographic distances, multiple time zones and in different 

languages, including during times of crisis management; 

•  Adverse trade policies, and adverse changes to any of the policies of the U.S. or any of the foreign jurisdictions in which 

we operate; 

•  The transition away from LIBOR to the Secured Overnight Financing Rate as a benchmark reference for short-term 

interest rates; 

•  Unfavorable audits and exposure to additional liabilities relating to various non-income taxes (such as payroll, sales, use, 
value-added, net worth, property and goods and services taxes) in foreign jurisdictions.  In addition, our future effective 
tax rates could be unfavorably affected by changes in tax rates, discriminatory or confiscatory taxation, changes in the 
valuation of our deferred tax assets or liabilities, changes in tax laws or their interpretation and the financial results of 
our international subsidiaries.  The Organization for Economic Cooperation and Development issued reports and 
recommendations as part of its Base Erosion and Profit Shifting project (which we refer to as BEPS), and in response 
many countries in which we do business are expected to adopt rules which may change various aspects of the existing 
framework under which our tax obligations are determined.  For example, in response to BEPS, the U.K., Australia and 
New Zealand adopted rules that affect the deductibility of interest paid on intercompany debt, and other jurisdictions 
where we operate may do so as well in the near future; 

•  Legal or political constraints on our ability to maintain or increase prices; 
•  Cash balances held in foreign banks and institutions where governments have not specifically enacted formal guarantee 

programs;  

•  Lost business or other financial harm due to governmental actions affecting the flow of goods, services and currency, 

including protectionist policies that discriminate in favor of local competitors; and 

•  Governmental restrictions on the transfer of funds to us from our operations outside the U.S. 

The trade policies of the current U.S. presidential administration could develop in ways that exacerbate the risks described above, 
or introduce new risks for our international operations.  If any of these risks materialize, our results of operations and financial 
condition could be adversely affected. 

We face a variety of risks in our risk management third-party claims administration operations that are distinct from 
those we face in our insurance brokerage and benefit consulting operations. 

Our third party claims administration operations face a variety of risks distinct from those faced by our brokerage operations, 
including the risks that:  

•  The favorable trend among both underwriting enterprises and self-insured entities toward outsourcing various types of 

claims administration and risk management services will reverse or slow, causing our revenues or revenue growth to 
decline; 

•  Concentration of large amounts of revenue with certain clients results in greater exposure to the potential negative 

effects of lost business due to changes in management at such clients or changes in state government policies, in the case 
of our government-entity clients, or for other reasons; 

•  Contracting terms will become less favorable or the margins on our services will decrease due to increased competition, 

regulatory constraints or other developments; 

•  We will not be able to satisfy regulatory requirements related to third party administrators or regulatory developments 

(including those relating to security and data privacy outside the U.S.) will impose additional burdens, costs or business 
restrictions that make our business less profitable; 

•  Our revenue is impacted by case volumes, which are dependent upon a number of factors and difficult to forecast 

accurately; 

•  Economic weakness or a slow-down in economic activity could lead to a reduction in the number of claims we process; 
• 

If we do not control our labor and technology costs, we may be unable to remain competitive in the marketplace and 
profitably fulfill our existing contracts (other than those that provide cost-plus or other margin protection); 

•  We may be unable to develop further efficiencies in our claims-handling business and may be unable to obtain or retain 

certain clients if we fail to make adequate improvements in technology or operations; and 

•  Underwriting enterprises or certain large self-insured entities may create in-house servicing capabilities that compete 

with our third party administration and other administration, servicing and risk management products. 

If any of these risks materialize, our results of operations and financial condition could be adversely affected. 

14 

 
Sustained increases in the cost of employee benefits could reduce our profitability.  

The cost of current employees’ medical and other benefits, as well as pension retirement benefits and postretirement medical 
benefits under our legacy defined benefit plans, substantially affects our profitability.  In the past, we have occasionally 
experienced significant increases in these costs as a result of macro-economic factors beyond our control, including increases in 
health care costs, declines in investment returns on pension assets and changes in discount rates and actuarial assumptions used to 
calculate pension and related liabilities.  A significant decrease in the value of our defined benefit pension plan assets, changes to 
actuarial assumptions used to determine pension plan liabilities, or decreases in the interest rates used to discount the pension 
plans’ liabilities could cause an increase in pension plan costs in future years.  Although we have actively sought to control 
increases in these costs, we can make no assurance that we will succeed in limiting future cost increases, and continued upward 
pressure in these costs could reduce our profitability. 

Business disruptions could have a material adverse effect on our operations, damage our reputation and impact client 
relationships.  

Our ability to conduct business may be adversely affected by a disruption in the infrastructure that supports our business.  Such a 
disruption could be caused by human error, capacity constraints, hardware failure or defect, natural disasters, fire, power loss, 
telecommunication failures, break-ins, sabotage, intentional acts of vandalism, acts of terrorism, political unrest, or war.  Our 
disaster recovery procedures may not be effective and insurance may not continue to be available at reasonable prices and may 
not address all such losses or compensate us for the possible loss of clients or increase in claims and lawsuits directed against us.   

For example, our third party claims administration operation is highly dependent on the continued and efficient functioning of 
RISX-FACS®, our proprietary risk management information system, to provide clients with insurance claim settlement and 
administration services.  A disruption affecting RISX-FACS® or any other infrastructure supporting our business could have a 
material adverse effect on our operations, cause reputational harm and damage our client relationships. 

Regulatory, Legal and Accounting Risks 

A cybersecurity attack could adversely affect our business, financial condition and reputation.  

We rely on information technology and third party vendors to support our business activities, including our secure processing of 
confidential sensitive, proprietary and other types of information.  Cybersecurity breaches of any of the systems we rely on may 
result from circumvention of security systems, denial-of-service attacks or other cyber-attacks, hacking, “phishing” attacks, 
computer viruses, ransomware, malware, employee or insider error, malfeasance, social engineering, physical breaches or other 
actions.  We have from time to time experienced cybersecurity breaches, such as computer viruses, unauthorized parties gaining 
access to our information technology systems and similar incidents, which to date have not had a material impact on our business.  
Additionally, we are an acquisitive organization and the process of integrating the information systems of the businesses we 
acquire is complex and exposes us to additional risk as we might not adequately identify weaknesses in the targets’ information 
systems, which could expose us to unexpected liabilities or make our own systems more vulnerable to attack.  In the future, any 
material breaches of cybersecurity, or media reports of the same, even if untrue, could cause us to experience reputational harm, 
loss of clients and revenue, loss of proprietary data, regulatory actions and scrutiny, sanctions or other statutory penalties, 
litigation, liability for failure to safeguard clients’ information or financial losses.  Such losses may not be insured against or not 
fully covered through insurance we maintain.   

We have invested and continue to invest in technology security initiatives, policies and resources and employee training.  The 
cost and operational consequences of implementing, maintaining and enhancing further system protections measures could 
increase significantly as cybersecurity threats increase.  As these threats evolve, cybersecurity incidents will be more difficult to 
detect, defend against and remediate.  Any of the foregoing may have a material adverse effect on our business, financial 
condition and reputation. 

Improper disclosure of confidential, personal or proprietary information could result in regulatory scrutiny, legal liability 
or reputational harm, and could have an adverse effect on our business or operations. 

We maintain confidential, personal and proprietary information relating to our company, our employees and our clients.  This 
information includes personally identifiable information, protected health information, financial information and intellectual 
property.  If our information systems or infrastructure or those of our third party vendors experience a significant disruption or 
breach, such information could be compromised.  A party that obtains this information may use it to steal funds, for ransom, to 
facilitate a fraud, or for other illicit purposes.  Such a disruption or breach could also result in unauthorized access to our 
proprietary information, intellectual property and business secrets.  

We maintain policies, procedures and technical safeguards designed to protect the security and privacy of confidential, personal 
and proprietary information.  Nonetheless, we cannot eliminate the risk of human error or malfeasance.  It is possible that our 
security controls and employee training may not be effective.  This could harm our reputation, create legal exposure, or subject us 
to legal liability.  

15 

 
Significant costs are involved with maintaining system safeguards for our technology infrastructure.  If we are unable to 
effectively maintain and upgrade our system safeguards, including in connection with the integration of acquisitions, we may 
incur unexpected costs and certain of our systems may become more vulnerable to unauthorized access.  

With respect to our commercial arrangements with third party vendors, we have processes designed to require third party IT 
outsourcing, offsite storage and other vendors to agree to maintain certain standards with respect to the storage, protection and 
transfer of confidential, personal and proprietary information.  However, we remain at risk of a data breach due to the intentional 
or unintentional non-compliance by a vendor’s employee or agent, the breakdown of a vendor’s data protection processes, or a 
cyber attack on a vendor’s information systems.  

Changes in data privacy and protection laws and regulations, or any failure to comply with such laws and regulations, 
could adversely affect our business and financial results. 

We are subject to a variety of continuously evolving and developing laws and regulations globally regarding privacy, data 
protection, and data security, including those related to the collection, storage, handling, use, disclosure, transfer, and security of 
personal data.  Significant uncertainty exists as privacy and data protection laws may be interpreted and applied differently from 
country to country and may create inconsistent or conflicting requirements.  These laws apply to transfers of information among 
our affiliates, as well as to transactions we enter into with third party vendors.  For example, the European Union adopted a 
comprehensive General Data Privacy Regulation (GDPR) in May 2016 that replaced the former EU Data Protection Directive and 
related country-specific legislation.  The GDPR became fully effective in May 2018, and requires companies to satisfy new 
requirements regarding the handling of personal and sensitive data, including its use, protection and the ability of persons whose 
data is stored to correct or delete such data about themselves.  Failure to comply with GDPR requirements could result in 
penalties of up to 4% of worldwide revenue.  Complying with the enhanced obligations imposed by the GDPR may result in 
significant costs to our business and require us to revise certain of our business practices.  In addition, legislators and regulators in 
the U.S. have enacted and are proposing new and more robust privacy and cybersecurity laws and regulations in light of the 
recent broad-based cyber attacks at a number of companies, including but not limited to the New York State Department of 
Financial Services Cybersecurity Requirements for Financial Services Companies and the California Consumer Privacy Act of 
2018.  

These and similar initiatives around the world could increase the cost of developing, implementing or securing our servers and 
require us to allocate more resources to improved technologies, adding to our IT and compliance costs.  In addition, enforcement 
actions and investigations by regulatory authorities related to data security incidents and privacy violations continue to increase.  
The enactment of more restrictive laws, rules, regulations, or future enforcement actions or investigations could impact us 
through increased costs or restrictions on our business, and noncompliance could result in regulatory penalties and significant 
legal liability.   

We are subject to regulation worldwide.  If we fail to comply with regulatory requirements or if regulations change in a 
way that adversely affects our operations, we may not be able to conduct our business, or we may be less profitable. 

Many of our activities throughout the world are subject to regulatory supervision and regulations promulgated by bodies such as 
the Securities and Exchange Commission (which we refer to as SEC), the Department of Justice (which we refer to as DOJ), the 
IRS and the Office of Foreign Assets Control (which we refer to as OFAC) in the U.S., the Financial Conduct Authority (which 
we refer to as FCA) in the U.K., the Australian Securities and Investments Commission in Australia and insurance regulators in 
nearly every jurisdiction in which we operate.  Our activities are also subject to a variety of other laws, rules and regulations 
addressing licensing, data privacy, wage-and-hour standards, employment and labor relations, anti-competition, anti-corruption, 
currency, reserves and the amount of local investment with respect to our operations in certain countries.  This regulatory 
supervision could reduce our profitability or growth by increasing the costs of compliance, restricting the products or services we 
sell, the markets we enter, the methods by which we sell our products and services, or the prices we can charge for our services 
and the form of compensation we can accept from our clients, underwriting enterprises and third parties.  As our operations grow 
around the world, it is increasingly difficult to monitor and enforce regulatory compliance across the organization.  A compliance 
failure by even one of our smallest branches could lead to litigation and/or disciplinary actions that may include compensating 
clients for loss, the imposition of penalties and the revocation of our authorization to operate.  In all such cases, we would also 
likely incur significant internal investigation costs and legal fees. 
The global nature of our operations increases the complexity and cost of compliance with laws and regulations, including 
increased staffing needs, the development of new policies, procedures and internal controls and providing training to employees 
in multiple locations, adding to our cost of doing business.  Many of these laws and regulations may have differing or conflicting 
legal standards across jurisdictions, increasing further the complexity and cost of compliance.  In emerging markets and other 
jurisdictions with less developed legal systems, local laws and regulations may not be established with sufficiently clear and 
reliable guidance to provide us with adequate assurance that we are aware of all necessary licenses to operate our business, that 
we are operating our business in a compliant manner, or that our rights are otherwise protected.  In addition, major political and 
legal developments in jurisdictions in which we do business may lead to new regulatory costs and challenges.  See “The exit of 
the U.K. from the European Union (Brexit) could adversely affect our results of operations and financial condition.” 

16 

 
Changes in legislation or regulations and actions by regulators, including changes in administration and enforcement policies, 
could from time to time require operational changes that could result in lost revenues or higher costs or hinder our ability to 
operate our business.   

For example, the method by which insurance brokers are compensated has received substantial scrutiny in the past because of the 
potential for conflicts of interest.  The potential for conflicts of interest arises when a broker is compensated by two parties in 
connection with the same or similar transactions.  The vast majority of the compensation we receive for our work as insurance 
brokers is in the form of retail commissions and fees.  We receive additional revenue from underwriting enterprises, separate from 
retail commissions and fees, including, among other things, contingent and supplemental revenues and payments for consulting 
and analytics services we provide them.  Future changes in the regulatory environment may impact our ability to collect these 
amounts.  Adverse regulatory, legal or other developments regarding these revenues could have a material adverse effect on our 
business, results of operations or financial condition, expose us to negative publicity and reputational damage and harm our 
relationships with clients, underwriting enterprises or other business partners. 

In addition, we have made significant investments in product and knowledge development to assist clients as they navigate the 
complex regulatory requirements relating to employer sponsored healthcare.  Depending on future changes to health legislation, 
these investments may not yield returns.  If we are unable to adapt our services to future changes in the legal and regulatory 
landscape around employer sponsored healthcare, our ability to grow our business or provide effective services, particularly in 
our employee benefits consulting business, will be negatively impacted.  If our clients reduce the role or extent of employer 
sponsored healthcare in response to any future law or regulation, our results of operations could be adversely impacted. 

We could be adversely affected by violations or alleged violations of laws that impose requirements for the conduct of our 
overseas operations, including the FCPA, the U.K. Bribery Act or other anti-corruption laws, sanctioned parties 
restrictions, and FATCA. 

In foreign countries where we operate, a risk exists that our employees, third party partners or agents could engage in business 
practices prohibited by applicable laws and regulations, such as the FCPA and the U.K. Bribery Act.  Such anti-corruption laws 
generally prohibit companies from making improper payments to foreign officials and require companies to keep accurate books 
and records and maintain appropriate internal controls.  Our policies mandate strict compliance with such laws and we devote 
substantial resources to programs to ensure compliance.  However, we operate in some parts of the world that have experienced 
governmental corruption, and, in certain circumstances, local customs and practice might not be consistent with the requirements 
of anti-corruption laws.  In addition, in recent years, two of the five publicly traded insurance brokerage firms were investigated 
in the U.S. and the U.K. for improper payments to foreign officials.  These firms undertook internal investigations and paid 
significant settlements.   

We remain subject to the risk that our employees, third party partners or agents will engage in business practices that are 
prohibited by our policies and violate such laws and regulations.  Violations by us or a third party acting on our behalf could 
result in significant internal investigation costs and legal fees, civil and criminal penalties, including prohibitions on the conduct 
of our business, and reputational harm. 

We may also be subject to legal liability and reputational damage if we violate U.S. trade sanctions administered by OFAC, the 
European Union and the United Nations, and trade sanction laws such as the Iran Threat Reduction and Syria Human Rights Act 
of 2012. 

In addition, FATCA requires certain of our subsidiaries, affiliates and other entities to obtain valid FATCA documentation from 
payees prior to remitting certain payments to such payees.  In the event we do not obtain valid FATCA documents, we may be 
obliged to withhold a portion of such payments.  This obligation is shared with our clients who may fail to comply, in whole or in 
part.  In such circumstances, we may incur FATCA compliance costs including withholding taxes, interest and penalties.  Recent 
regulatory developments related to FATCA could also cause short-term increases in our costs related to systems and process 
updates needed for us to be able to take advantage of such changes.  In addition, the impact of Brexit on FATCA reporting for EU 
placements may further increase our compliance burden and cost of operations and could adversely affect the market for our 
services as intermediaries, which could adversely affect our results of operations and financial condition. 

The Tax Cuts and Jobs Act may have an adverse effect on us, and such effect may be material. 

On December 22, 2017, the U.S. enacted tax legislation commonly referred to as the Tax Cuts and Jobs Act (the Tax Act), which 
significantly revised the U.S. tax code by, among other things, lowering the corporate income tax rate from 35.0% to 21.0%; 
limiting the deductibility of interest expense; implementing a territorial tax system and imposing a repatriation tax on deemed 
repatriated earnings of foreign subsidiaries.  Some aspects of the Tax Act are still unclear and will continue to be clarified over 
time.  While we have updated estimates of the tax impacts based on guidance released to date or interpretations under such 
guidance, other guidance could be issued in the future, which could adversely affect our results of operations and financial 
condition. 

17 

 
 
We are subject to a number of contingencies and legal proceedings which, if determined unfavorably to us, would 
adversely affect our financial results.  

We are subject to numerous claims, tax assessments, lawsuits and proceedings that arise in the ordinary course of business.  Such 
claims, lawsuits and other proceedings could, for example, include claims for damages based on allegations that our employees or 
sub-agents improperly failed to procure coverage, report claims on behalf of clients, provide underwriting enterprises with 
complete and accurate information relating to the risks being insured, or provide clients with appropriate consulting, advisory and 
claims handling services.  There is the risk that our employees or sub-agents may fail to appropriately apply funds that we hold 
for our clients on a fiduciary basis.  Certain of our benefits and retirement consultants provide investment advice or decision-
making services to clients.  If these clients experience investment losses, our reputation could be damaged and our financial 
results could be negatively affected as a result of claims asserted against us and lost business.  We have established provisions 
against these matters that we believe are adequate in light of current information and legal advice, and we adjust such provisions 
from time to time based on current material developments.  The damages claimed in such matters are or may be substantial, 
including, in many instances, claims for punitive, treble or other extraordinary damages.  It is possible that, if the outcomes of 
these contingencies and legal proceedings were not favorable to us, it could materially adversely affect our future financial 
results.  In addition, our results of operations, financial condition or liquidity may be adversely affected if, in the future, our 
insurance coverage proves to be inadequate or unavailable or we experience an increase in liabilities for which we self-insure.  
We have purchased errors and omissions insurance and other insurance to provide protection against losses that arise in such 
matters.  Accruals for these items, net of insurance receivables, when applicable, have been provided to the extent that losses are 
deemed probable and are reasonably estimable.  These accruals and receivables are adjusted from time to time as current 
developments warrant. 

As more fully described in Note 16 to our 2018 consolidated financial statements, we are a defendant in various legal actions 
incidental to our business, including but not limited to matters related to employment practices, alleged breaches of non-compete 
or other restrictive covenants, theft of trade secrets, breaches of fiduciary duties, intellectual property infringement and related 
causes of action.  We are also periodically the subject of inquiries and investigations by regulatory and taxing authorities into 
various matters related to our business.  For example, our micro-captive advisory services are currently the subject of an 
investigation by the IRS and clients of that business brought a lawsuit against us alleging that the tax benefits associated with 
their micro-captives were disallowed by the IRS.  In addition, Chem-Mod LLC is defending lawsuits asserting that various 
entities associated with our clean energy investments are liable for infringement of a patent held by Nalco Company.  We cannot 
reasonably predict the outcomes of these or other matters that we may become involved with in the future.  An adverse outcome 
in connection with one or more of these matters could have a material adverse effect on our business, results of operations or 
financial condition in any given quarterly or annual period, or on an ongoing basis.  In addition, regardless of any eventual 
monetary costs, any such matter could expose us to negative publicity, reputational damage, harm to our client or employee 
relationships, or diversion of personnel and management resources, which could adversely affect our ability to recruit quality 
brokers and other significant employees to our business, and otherwise adversely affect our results of operations.   

Changes in our accounting estimates and assumptions could negatively affect our financial position and operating results.  

We prepare our financial statements in accordance with U.S. generally accepted accounting principles (which we refer to as 
GAAP).  These accounting principles require us to make estimates and assumptions that affect the reported amounts of assets and 
liabilities, and the disclosure of contingent assets and liabilities at the date of our consolidated financial statements.  We are also 
required to make certain judgments and estimates that affect the disclosed and recorded amounts of revenues and expenses related 
to the impact of the adoption of and accounting under Topic 606.  We periodically evaluate our estimates and assumptions, 
including those relating to the valuation of goodwill and other intangible assets, investments (including our IRC Section 45 
investments), income taxes, revenue recognition, deferred costs, stock-based compensation, claims handling obligations, 
retirement plans, litigation and contingencies.  We base our estimates on historical experience and various assumptions that we 
believe to be reasonable based on specific circumstances.  Such estimates and assumptions could change in the future as more 
information becomes known, which could impact the amounts reported and disclosed in our consolidated financial statements.  
Further, as additional guidance relating to the Tax Act is released, our estimates related to the Tax Act may change.  Additionally, 
changes in accounting standards (such as the new revenue recognition standard and a new standard for leases - see Note 2 to our 
2018 consolidated financial statements) could increase costs to the organization and could have an adverse impact on our future 
financial position and results of operations.   

Risks Relating to our Investments, Debt and Common Stock 

Our clean energy investments are subject to various risks and uncertainties.  

Our ability to generate returns and avoid write-offs in connection with our IRC Section 45 and IRC Section 29 investments is 
subject to various risks and uncertainties including those set forth below. 

•  Environmental concerns regarding coal.  Environmental concerns about greenhouse gases, toxic wastewater 

discharges and the potential hazardous nature of coal combustion waste could lead to public pressure to reduce or 
regulations that discourage the burning of coal, even refined coal treated by technologies such as The Chem-

18 

 
Mod™ Solution.  Negative publicity regarding our IRC Section 45 investments or clean coal generally could exacerbate 
this risk and increase the risk that Congress might limit the availability of the tax credits or fail to extend them. 
Additionally, regulations could mandate that electric power generating companies purchase a minimum amount of power 
from energy sources such as wind, hydroelectric, solar, nuclear and geothermal.  If utilities burned less coal as a result of 
any such regulation, our ability to generate tax credits would be reduced. 

•  Demand for commercial refined coal plants.  Changes in circumstances may cause a commercial refined coal plant to 

be moved to a different power generation facility, which could require us to invest additional capital.  The 
implementation of environmental regulations regarding certain pollution control and permitting requirements has been 
delayed from time to time due to various lawsuits and changes in presidential administrations.  The uncertainty created 
by litigation and reconsiderations of rule-making by the Environmental Protection Agency could negatively impact 
power generational facilities’ demand for commercial refined coal plants, should we need to move them.  Sustained low 
natural gas prices could cause utilities to phase out or close existing coal-fired power plants.  In addition, certain 
financing sources and insurance companies have taken action to limit available financing and insurance coverage for the 
development of new coal-fueled power plants, which could also limit the demand for refined coal facilities at power 
plants should we need to move one of our existing facilities. 

•  Market demand for coal.  When the price of natural gas and/or oil declines relative to that of coal, some utilities may 
choose to burn natural gas or oil instead of coal.  Market demand for coal may also decline as a result of an increase in 
the use of wind generated power, an economic slowdown or mild weather and a corresponding decline in the use of 
electricity.  If utilities burn less coal or eliminate coal in the production of electricity, the availability of the tax credits 
would also be reduced. 

• 

Intellectual property and litigation risks.  There is a risk that foreign laws will not protect the intellectual property 
associated with The Chem-Mod™ Solution to the same extent as U.S. laws, leaving us vulnerable to companies outside 
the U.S. who may attempt to copy such intellectual property.  In addition, other companies may make claims of 
intellectual property infringement with respect to The Chem-Mod™ Solution.  Such intellectual property claims, with or 
without merit, could require that Chem-Mod (or us and our investment and operational partners) obtain a license to use 
the intellectual property, which might not be obtainable on favorable terms, if at all.  On April 18, 2018, Nalco Company 
(which we refer to as Nalco) filed patent infringement lawsuits in the Western District of Wisconsin against two 
unaffiliated power plants that burn refined coal using the The Chem-Mod™ Solution.  These complaints were filed 
following Nalco’s voluntary dismissal of its action against Chem-Mod LLC and other defendants that was originally 
filed in the Northern District of Illinois in April 2014, as previously disclosed in our SEC filings.  On July 16, 2018, 
Nalco amended its complaints to name as additional defendants in each case the refined coal limited liability company 
that sells refined coal to the power plant defendant in each case.  The refined coal limited liability companies are 
licensed by Chem-Mod LLC to use the The Chem-Mod™ Solution to produce refined coal.  The complaints allege that 
the named defendants infringe a patent licensed exclusively to Nalco and seek unspecified damages and injunctive relief.  
Although neither we nor Chem-Mod LLC is named as a defendant in either of these complaints, their defense was 
tendered to Chem-Mod LLC under certain agreements that provide for defense and indemnity, and those tenders were 
accepted.  Chem-Mod LLC is directing the vigorous defense of these lawsuits.  Litigation is inherently uncertain and, 
accordingly, it is not possible for us to predict the ultimate outcome of these matters.  If Chem-Mod LLC (or we and our 
investment and operational partners) cannot defeat or defend this or other such claims or obtain necessary licenses on 
reasonable terms, the operations may be precluded from using The Chem-Mod™ Solution. 

•  Co-investor tax credit risks.  We have co-investors in several of the operations currently producing refined coal.  If in 

the future any one of our co-investors leaves a project, we could have difficulty finding replacements in a timely manner.  
On June 15, 2017, one of the refined coal partnerships in which we are an investor, received a notice from the IRS 
disallowing our co-investors from claiming tax credits.  The position taken by the IRS has the potential to affect, and the 
IRS has opened audits of, other partnerships in which these co-investors are invested.  However, the IRS notice does not 
challenge the validity of the tax credits themselves, or our ability to utilize tax credits.  The partnership affected by the 
June 15, 2017 notice is defending its position in tax court.  However, litigation is inherently uncertain and it is not 
possible to predict the ultimate outcome of this proceeding.  An adverse ruling would likely make it more difficult for us 
to reach satisfactory arrangements with new co-investors and we may also be subject to claims against us from the co-
investors affected by this IRS notice. 

•  Operational risks.  Chem-Mod’s multi-pollutant reduction technologies (The Chem-ModTM Solution) require chemicals 
that may not be readily available in the marketplace at reasonable costs.  Utilities that use the technologies could be idled 
for various reasons, including operational or environmental problems at the plants or in the boilers, disruptions in the 
supply or transportation of coal, revocation of their Chem-Mod technologies environmental permits, labor strikes, force 
majeure events such as hurricanes, or terrorist attacks, any of which could halt or impede the operations.  Long-term 
operations using Chem-Mod’s multi-pollutant reduction technologies could also lead to unforeseen technical or other 
problems not evident in the short- or medium-term.  A serious injury or death of a worker connected with the production 
of refined coal using Chem-Mod’s technologies could expose the operations to material liabilities, jeopardizing our 
investment, and could lead to reputational harm.  In the event of any such operational problems, we may not be able to 

19 

 
take full advantage of the tax credits.  We could also be exposed to risk due to our lack of control over the operations if 
future developments, for example a regulatory change affecting public and private companies differently, causes our 
interests and those of our co-investors to diverge.  Finally, our vendors responsible for operation and management could 
fail to run the operations in compliance with IRC Section 45.  If any of these developments occur, our investment returns 
may be negatively impacted. 

• 

Incompatible coal.  If utilities purchase coal of a quality or type incompatible with their boilers and operations, treating 
such coal through a commercial refined coal plant could magnify the negative impacts of burning such coal.  As a result, 
refined coal plants at such utilities may be removed from production until the incompatible coal has all been burned, 
which could cause us to be unable to take full advantage of the tax credits. 

•  Strategic alternatives risk.  While we currently expect to continue to hold at least a portion of our IRC Section 45 

investments, if for any reason in the future we decide to sell more of our interests, the discount rate on future cash flows 
could be excessive, and could result in an impairment of our investment. 

We began generating tax credits under IRC Section 45 in 2009. As of December 31, 2018, we had generated a total of 
$1,168 million ($1.168 billion) in IRC Section 45 tax credits, of which approximately $370 million have been used to offset U.S. 
federal tax liabilities and $798 million remain unused and available to offset future U.S. federal tax liabilities.  Our ability to use 
tax credits under IRC Section 45 depends upon the operations in which we have invested satisfying certain ongoing conditions set 
forth in IRC Section 45.  These include, among others, the “placed-in-service” condition and requirements relating to qualified 
emissions reductions, coal sales to unrelated parties and at least one of the operations’ owners qualifying as a “producer” of 
refined coal.  While we have received some degree of confirmation from the IRS relating to our ability to claim these tax credits, 
the IRS could ultimately determine that the operations have not satisfied, or have not continued to satisfy, the conditions set forth 
in IRC Section 45.  Similarly, the law permitting us to claim IRC Section 29 tax credits (related to our prior synthetic coal 
operations) expired on December 31, 2007.  At December 31, 2018, we had exposure with respect to $108.0 million of previously 
earned tax credits under IRC Section 29.  We believe our claim for IRC Section 29 tax credits in 2007 and prior years was in 
accordance with IRC Section 29 and four private letter rulings previously obtained by IRC Section 29-related limited liability 
companies in which we had an interest.  We understand these private letter rulings were consistent with those issued to other 
taxpayers and we have received no indication from the IRS that it will seek to revoke or modify them.  In addition, the IRS 
audited certain of the IRC Section 29 facilities without requiring any changes. 

While none of our prior IRC Section 29 operations are currently under audit, many of the IRC Section 45 operations in which we 
are invested are under audit by the IRS.  The IRS could place the remaining IRC Section 45 operations and any of the prior IRC 
Section 29 operations under audit.  An adverse outcome with respect to our ability to claim tax credits under any such audit would 
likely cause a material loss or cause us to be subject to liability under indemnification obligations related to prior sales of 
partnership interests in IRC Section 29 tax credits. 

The IRC Section 45 operations in which we have invested and the by-products from such operations may result in 
environmental and product liability claims and environmental compliance costs.  

The construction and operation of the IRC Section 45 operations are subject to federal, state and local laws, regulations and 
potential liabilities arising under or relating to the protection or preservation of the environment, natural resources and human 
health and safety.  Such laws and regulations generally require the operations and/or the utilities at which the operations are 
located to obtain and comply with various environmental registrations, licenses, permits, inspections and other approvals.  There 
are costs associated with ensuring compliance with all applicable laws and regulations, and failure to fully comply with all 
applicable laws and regulations could lead to the imposition of penalties or other liability.  Failure of The Chem-Mod™ Solution 
utilized at coal-fired generation facilities, for example, could result in violations of air emissions permits, which could lead to the 
imposition of penalties or other liability.  Additionally, some environmental laws, without regard to fault or the legality of a 
party’s conduct, on certain entities that are considered to have contributed to, or are otherwise responsible for, the release or 
threatened release of hazardous substances into the environment.  One party may, under certain circumstances, be required to bear 
more than its share or the entire share of investigation and cleanup costs at a site if payments or participation cannot be obtained 
from other responsible parties.  By using The Chem-Mod™ Solution at locations owned and operated by others, we and our 
partners may be exposed to the risk of being held liable for environmental damage from releases of hazardous substances we may 
have had little, if any, involvement in creating.  Such risk remains even after production ceases at an operation to the extent the 
environmental damage can be traced to the types of chemicals or compounds used or operations conducted in connection with 
The Chem-Mod™ Solution.  In addition, we and our partners could face the risk of environmental and product liability claims 
related to concrete incorporating fly ash produced using The Chem-Mod™ Solution.  No assurances can be given that contractual 
arrangements and precautions taken to ensure assumption of these risks by facility owners or operators, or other end users, will 
result in that facility owner or operator, or other end user, accepting full responsibility for any environmental or product liability 
claim.  Nor can we or our partners be certain that facility owners or operators, or other end users, will fully comply with all 
applicable laws and regulations, and this could result in environmental or product liability claims.  It is also not uncommon for 
private claims by third parties alleging contamination to also include claims for personal injury, property damage, nuisance, 
diminution of property value, or similar claims.  Furthermore, many environmental, health and safety laws authorize citizen suits, 
permitting third parties to make claims for violations of laws or permits.  Our insurance may not cover all environmental risk and 

20 

 
costs or may not provide sufficient coverage in the event of an environmental or product liability claim, and defense of such 
claims can be costly, even when such defense prevails.  If significant uninsured losses arise from environmental or product 
liability claims, or if the costs of environmental compliance increase for any reason, our results of operations and financial 
condition could be adversely affected. 

We have debt outstanding that could adversely affect our financial flexibility and subjects us to restrictions and 
limitations that could significantly impact our ability to operate our business.  

As of December 31, 2018, we had total consolidated debt outstanding of approximately $3.6 billion.  The level of debt 
outstanding each period could adversely affect our financial flexibility.  We also bear risk at the time our debt matures.  Our 
ability to make interest and principal payments, to refinance our debt obligations and to fund our acquisition program and planned 
capital expenditures will depend on our ability to generate cash from operations.  This, to a certain extent, is subject to general 
economic, financial, competitive, legislative, regulatory and other factors that are beyond our control, such as an environment of 
rising interest rates.  A small portion of our private placement debt consists of floating rate notes and interest payments under our 
senior revolving credit facility are based on a floating rate (in both cases currently based on LIBOR, which will transition soon to 
the Secured Overnight Financing Rate), which exposes us to additional risk in an environment of rising interest rates.  Our 
indebtedness will also reduce the ability to use that cash for other purposes, including working capital, dividends to stockholders, 
acquisitions, capital expenditures, share repurchases, and general corporate purposes.  If we cannot service our indebtedness, we 
may have to take actions such as selling assets, issuing additional equity or reducing or delaying capital expenditures, strategic 
acquisitions, and investments, any of which could impede the implementation of our business strategy or prevent us from entering 
into transactions that would otherwise benefit our business.  Additionally, we may not be able to effect such actions, if necessary, 
on commercially reasonable terms, or at all.  We may not be able to refinance any of our indebtedness on commercially 
reasonable terms, or at all. 

The agreements governing our debt contain covenants that, among other things, restrict our ability to dispose of assets, incur 
additional debt, engage in certain asset sales, mergers, acquisitions or similar transactions, create liens on assets, engage in certain 
transactions with affiliates, change our business or make investments, and require us to comply with certain financial covenants.  
The restrictions in the agreements governing our debt may prevent us from taking actions that we believe would be in the best 
interest of our business and our stockholders and may make it difficult for us to execute our business strategy successfully or 
effectively compete with companies that are not similarly restricted.  We may also incur future debt obligations that might subject 
us to additional or more restrictive covenants that could affect our financial and operational flexibility, including our ability to 
pay dividends.  We cannot make any assurances that we will be able to refinance our debt or obtain additional financing on terms 
acceptable to us, or at all.  A failure to comply with the restrictions under the agreements governing our debt could result in a 
default under the financing obligations or could require us to obtain waivers from our lenders for failure to comply with these 
restrictions.  The occurrence of a default that remains uncured or the inability to secure a necessary consent or waiver could cause 
our obligations with respect to our debt to be accelerated and have a material adverse effect on our financial condition and results 
of operations.  

We are a holding company and, therefore, may not be able to receive dividends or other distributions in needed amounts 
from our subsidiaries.  

We are organized as a holding company, a legal entity separate and distinct from our operating subsidiaries.  As a holding 
company without significant operations of our own, we are dependent upon dividends and other payments from our operating 
subsidiaries to meet our obligations for paying principal and interest on outstanding debt obligations, for paying dividends to 
stockholders, repurchasing our common stock and for corporate expenses.  In the event our operating subsidiaries are unable to 
pay sufficient dividends and other payments to us, we may not be able to service our debt, pay our obligations, pay dividends on 
or repurchase our common stock. 

Further, we derive a significant portion of our revenue and operating profit from operating subsidiaries located outside the U.S.  
Since the majority of financing obligations as well as dividends to stockholders are paid from the U.S., it is important to be able 
to access the cash generated by our operating subsidiaries located outside the U.S. in the event we are unable to meet these U.S. 
based cash requirements.  

Funds from our operating subsidiaries outside the U.S. may be repatriated to the U.S. via stockholder distributions and 
intercompany financings, where necessary.  A number of factors may arise that could limit our ability to repatriate funds or make 
repatriation cost prohibitive, including, but not limited to the imposition of currency controls and other government restrictions on 
repatriation in the jurisdictions in which our subsidiaries operate, fluctuations in foreign exchange rates, the imposition of 
withholding and other taxes on such payments and our ability to repatriate earnings in a tax-efficient manner. 

In the event we are unable to generate or repatriate cash from our operating subsidiaries for any of the reasons discussed above, 
our overall liquidity could deteriorate and our ability to finance our obligations, including to pay dividends on or repurchase our 
common stock, could be adversely affected. 

21 

 
Future sales or other dilution of our equity could adversely affect the market price of our common stock.  

We grow our business organically as well as through acquisitions.  One method of acquiring companies or otherwise funding our 
corporate activities is through the issuance of additional equity securities.  The issuance of any additional shares of common or of 
preferred stock or convertible securities could be substantially dilutive to holders of our common stock.  Moreover, to the extent 
that we issue restricted stock units, performance stock units, options or warrants to purchase shares of our common stock in the 
future and those options or warrants are exercised or as the restricted stock units or performance stock units vest, our stockholders 
may experience further dilution.  Holders of our common stock have no preemptive rights that entitle holders to purchase their 
pro rata share of any offering of shares of any class or series and, therefore, such sales or offerings could result in increased 
dilution to our stockholders.  The market price of our common stock could decline as a result of sales of shares of our common 
stock or the perception that such sales could occur.  

The price of our common stock may fluctuate significantly, and this may make it difficult for you to resell shares of 
common stock owned by you at times or at prices you find attractive.  

The trading price of our common stock may fluctuate widely as a result of a number of factors, including the risk factors 
described above, many of which are outside our control.  In addition, the stock market is subject to fluctuations in the share prices 
and trading volumes that affect the market prices of the shares of many companies.  These broad market fluctuations have 
adversely affected and may continue to adversely affect the market price of our common stock.  Among the factors that could 
affect our stock price are:  

•  General economic and political conditions such as recessions, economic downturns and acts of war or terrorism; 
•  Quarterly variations in our operating results; 
•  Seasonality of our business cycle; 
•  Changes in the market’s expectations about our operating results; 
•  Our operating results failing to meet the expectation of securities analysts or investors in a particular period; 
•  Changes in financial estimates and recommendations by securities analysts concerning us or the insurance brokerage or 

financial services industries in general; 

•  Operating and stock price performance of other companies that investors deem comparable to us; 
•  News reports relating to trends in our markets, including any expectations regarding an upcoming “hard” or “soft” 

market; 

•  Cyber attacks and other cybersecurity incidents; 
•  Changes in laws and regulations affecting our business; 
•  Material announcements by us or our competitors; 
•  The impact or perceived impact of developments relating to our investments, including the possible perception by 
securities analysts or investors that such investments divert management attention from our core operations; 

•  Market volatility; 
•  A negative market reaction to announced acquisitions; 
•  Competitive pressures in each of our segments; 
•  General conditions in the insurance brokerage and insurance industries; 
•  Legal proceedings or regulatory investigations; 
•  Regulatory requirements, including international sanctions and the U.S. Foreign Corrupt Practices Act, the U.K. Bribery 

Act 2010 or other anti-corruption laws; 

•  Quarter-to-quarter volatility in the earnings impact of IRC Section 45 tax credits from our clean energy investments, due 

to the application of accounting standards applicable to the recognition of tax credits; and 

•  Sales of substantial amounts of common shares by our directors, executive officers or significant stockholders or the 

perception that such sales could occur. 

Stockholder class action lawsuits may be instituted against us following a period of volatility in our stock price.  Any such 
litigation could result in substantial cost and a diversion of management’s attention and resources. 

Item 1B. Unresolved Staff Comments. 

Not applicable. 

22 

 
Item 2. Properties. 

The executive offices of our corporate segment and certain subsidiary and branch facilities of our brokerage and risk management 
segments are located at 2850 Golf Road, Rolling Meadows, Illinois, where we own approximately 360,000 square feet of space, 
and can accommodate 2,000 employees at peak capacity.   

Elsewhere, we generally operate in leased premises related to the facilities of our brokerage and risk management operations.  We 
prefer to lease office space rather than own real estate related to the branch facilities of our brokerage and risk management 
segments.  Certain of our office space leases have options permitting renewals for additional periods.  In addition to minimum 
fixed rentals, a number of our leases contain annual escalation clauses generally related to increases in an inflation index.  See 
Note 16 to our 2018 consolidated financial statements for information with respect to our lease commitments as of December 31, 
2018. 

Item 3. Legal Proceedings.  

Please see the information set forth in Note 16 to our consolidated financial statements, included herein, under “Litigation, 
Regulatory and Taxation Matters.”  

Item 4. Mine Safety Disclosures.  

Not applicable.  

Executive Officers  

Set forth below are the names, ages, positions and business backgrounds of our executive officers as of the date hereof: 

            Name

  Age  

Position and Year First Elected     

J. Patrick Gallagher, Jr.

Walter D. Bay

Richard C. Cary

Joel D. Cavaness

Thomas J. Gallagher

Douglas K. Howell

Scott R. Hudson

Christopher E. Mead

Susan E. Pietrucha

William F. Ziebell  

66

56

56

57

60

57

57

51

52

56

   Chairman since 2006, President since 1990, Chief Executive Officer since 1995

   Corporate Vice President, General Counsel, Secretary since 2007

Controller since 1997, Chief Accounting Officer since 2001

Corporate Vice President since 2000, President of our Wholesale Brokerage Operation 
since 1997

Corporate Vice President since 2001, Chairman of our International Brokerage 
Operation 2010 - 2016, President of our Global Property/Casualty Brokerage Operation 
beginning in 2017

Corporate Vice President, Chief Financial Officer since 2003 

Corporate Vice President and President of our Risk Management Operation since 
2010

Corporate Vice President, Chief Marketing Officer since 2017; Managing Director – 
Marketing Division, CME Group, 2005 - 2017

   Corporate Vice President, Chief Human Resource Officer since 2007

Corporate Vice President since 2011, regional leader in our Employee Benefit and 
Consulting Brokerage Operations 2004 - 2016, President beginning in 2017

We have employed each such person principally in management capacities for more than the past five years.  All executive 
officers are appointed annually and serve at the pleasure of our board of directors.  

Part II 

Item 5. Market for the Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 

Equity Securities.  

Our common stock is listed on the New York Stock Exchange, trading under the symbol “AJG.”   

As of January 31, 2019, there were approximately 1,000 holders of record of our common stock. 

23 

 
  
  
  
  
  
  
  
  
  
  
  
 
 
(c)  Issuer Purchases of Equity Securities 

The following table shows the purchases of our common stock made by or on behalf of us or any “affiliated purchaser” (as such 
term is defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934, as amended) of us for each fiscal month in the 
three-month period ended December 31, 2018: 

Period

October 1 through October 31, 2018

November 1 through November 30, 2018

December 1 through December 31, 2018

Total

Total 
Number of 
Shares
Purchased (1)

2,499

754
-
19,916

23,169

Average
Price Paid
per Share (2)

$            

74.04

77.86

73.54

$            

73.74

Total Number of 
Shares Purchased
 as Part of Publicly
Announced Plans
 or Programs (3)

Maximum Number 
of Shares that May
Yet be Purchased
Under the Plans
 or Programs (3)

-

-

-

-

7,287,019

7,287,019

7,287,019

(1)  Amounts in this column include shares of our common stock purchased by the trustees of trusts established under our 

Deferred Equity Participation Plan (which we refer to as the DEPP), our Deferred Cash Participation Plan (which we refer to 
as the DCPP) and our Supplemental Savings and Thrift Plan (which we refer to as the Supplemental Plan), respectively.  
These plans are considered to be unfunded for purposes of federal tax law since the assets of these trusts are available to our 
creditors in the event of our financial insolvency.  The DEPP is an unfunded, non-qualified deferred compensation plan that 
generally provides for distributions to certain of our key executives when they reach age 62 or upon or after their actual 
retirement.  Under sub-plans of the DEPP for certain production staff, the plan generally provides for vesting and/or 
distributions no sooner than five years from the date of awards, although certain awards vest and/or distribute after the earlier 
of fifteen years or the participant reaching age 65.  See Note 11 to our 2018 consolidated financial statements in this report 
for more information regarding the DEPP.  The DCPP is an unfunded, non-qualified deferred compensation plan for certain 
key employees, other than executive officers, that generally provides for vesting and/or distributions no sooner than five 
years from the date of awards.  Under the terms of the DEPP and the DCPP, we may contribute cash to the trust and instruct 
the trustee to acquire a specified number of shares of our common stock on the open market or in privately negotiated 
transactions.  In the fourth quarter of 2018, we instructed the trustee for the DEPP and the DCPP to reinvest dividends on 
shares of our common stock held by these trusts and to purchase our common stock using cash that we contributed to the 
DCPP related to 2018 awards under the DCPP.  The Supplemental Plan is an unfunded, non-qualified deferred compensation 
plan that allows certain highly compensated employees to defer compensation, including company match amounts, on a 
before-tax basis or after-tax basis.  Under the terms of the Supplemental Plan, all amounts credited to an employee’s account 
may be deemed invested, at the employee’s election, in a number of investment options that include various mutual funds, an 
annuity product and a fund representing our common stock.  When an employee elects to have some or all of the amounts 
credited to the employee’s account under the Supplemental Plan deemed to be invested in the fund representing our common 
stock, the trustee of the trust for the Supplemental Plan purchases shares of our common stock in a number sufficient to 
ensure that the trust holds a number of shares of our common stock with a value equal to all equivalent to the amounts 
deemed invested in the fund representing our common stock.  We want to ensure that at the time when an employee becomes 
entitled to a distribution under the terms of the Supplemental Plan, any amounts deemed to be invested in the fund 
representing our common stock are distributed in the form of shares of our common stock held by the trust.  We established 
the trusts for the DEPP, the DCPP and the Supplemental Plan to assist us in discharging our deferred compensation 
obligations under these plans.  All assets of these trusts, including any shares of our common stock purchased by the trustees, 
remain, at all times, assets of the Company, subject to the claims of our creditors in the event of our financial insolvency.  
The terms of the DEPP, the DCPP and the Supplemental Plan do not provide for a specified limit on the number of shares of 
common stock that may be purchased by the respective trustees of the trusts.  

(2)  The average price paid per share is calculated on a settlement basis and does not include commissions. 

(3)  We have a common stock repurchase plan that the board of directors adopted on May 10, 1988 and has periodically amended 

since that date to authorize additional shares for repurchase (the last amendment was on January 24, 2008 and approved the 
repurchase of 10,000,000 shares).  The repurchase plan has no expiration date and we are under no commitment or obligation 
to repurchase any particular amount of our common stock under the plan.  At our discretion, we may suspend the repurchase 
plan at any time. 

24 

 
                 
                                 
                   
                    
              
                                 
                   
                        
               
              
                                 
                   
               
                                 
 
Item 6. Selected Financial Data.  

The following selected consolidated financial data for each of the five years in the period ended December 31, 2018 have been 
derived from our consolidated financial statements.  Such data should be read in conjunction with our consolidated financial 
statements and notes thereto in Item 8 of this annual report.  

Consolidated Statement of Earnings Data:
Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income and other

Revenue before reimbursements

Reimbursements

Total revenues

Total expenses 

Earnings before income taxes

Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

Year Ended December 31,
2016

2017

2018

As Restated* As Restated*

2015

2014

(In millions, except per share and employee data)

$     

2,920.7
1,756.3
189.9
98.0
1,827.5

$     

2,641.0
1,591.9
158.0
99.5
1,622.6

$     

2,409.9
1,491.7
139.9
97.9
1,409.0

6,792.4

141.6

6,934.0

6,454.6

479.4

(196.5)

675.9
42.4

6,113.0

136.0

6,249.0

5,889.2

359.8

(157.1)

516.9
35.6

5,548.4

132.1

5,680.5

5,346.9

333.6

(96.7)

430.3
33.5

$     

2,338.7
1,432.3
125.5
93.7
1,402.2

$     

2,083.0
1,258.3
104.0
84.7
1,096.5

5,392.4

4,626.5

-

5,392.4

5,098.9

293.5

(95.6)

389.1
32.3

-

4,626.5

4,335.0

291.5

(36.0)

327.5
24.1

Net earnings attributable to controlling interests

$        

633.5

$        

481.3

$        

396.8

$        

356.8

$        

303.4

Per Share Data:
Diluted net earnings per share  (1)
Dividends declared per common share  (2)

Share Data:
Shares outstanding at year end
Weighted average number of common shares
  outstanding
Weighted average number of common and
  common equivalent shares outstanding

Consolidated Balance Sheet Data:
Total assets
Long-term debt less current portion
Total stockholders' equity

3.40
1.64

184.0

182.7

186.2

2.64
1.56

181.0

180.1

182.1

2.22
1.52

178.3

177.6

178.4

2.06
1.48

176.9

172.2

173.2

1.97
1.44

164.6

152.9

154.3

$   

16,334.0
3,098.0
4,569.7

$   

14,909.7
2,698.0
4,299.7

$   

13,528.2
2,150.0
3,775.5

$   

10,910.5
2,075.0
3,688.2

$   

10,010.0
2,125.0
3,305.1

Return on beginning stockholders' equity  (3)

15%

13%

11%

11%

14%

Employee Data:

Number of employees -  at year end

30,362

26,783

24,790

23,857

22,375

(1) Based on the weighted average number of common and common equivalent shares outstanding during the year.
(2) Based on the total dividends declared on a share of common stock outstanding during the entire year.
(3) Represents net earnings divided by total stockholders' equity, as of the beginning of the year.

*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606.  

We adopted Topic 606 as of January 1, 2018, using the full retrospective method to restate 2017 and 2016.  The cumulative effect 
of the adoption was recognized as an increase to retained earnings of $125.3 million on January 1, 2016.  As permitted under the 
guidelines issued by the SEC related to the adoption of Topic 606, we did not restate the 2015 and 2014 information in the table 
above.    

25 

 
       
       
       
       
       
          
          
          
          
          
            
            
            
            
            
       
       
       
       
       
       
       
       
       
       
          
          
          
               
               
       
       
       
       
       
       
       
       
       
       
          
          
          
          
          
        
        
          
          
          
          
          
          
          
          
            
            
            
            
            
            
            
            
            
            
            
            
            
            
            
                 
                 
                 
                 
                 
          
          
          
          
          
          
          
          
          
          
          
          
          
          
          
       
       
       
       
       
       
       
       
       
       
        
        
        
        
        
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.  

Introduction 

The following discussion and analysis should be read in conjunction with our consolidated financial statements and the related 
notes included in Item 8 of this annual report.  In addition, please see “Information Regarding Non-GAAP Measures and Other” 
beginning on page 32 for a reconciliation of the non-GAAP measures for adjusted total revenues, organic commission, fee and 
supplemental revenues and adjusted EBITDAC to the comparable GAAP measures, as well as other important information 
regarding these measures. 

We are engaged in providing insurance brokerage and consulting services, and third-party property/casualty claims settlement and 
administration services to entities in the U.S. and abroad.  We believe that one of our major strengths is our ability to deliver 
comprehensively structured insurance and risk management services to our clients.  Our brokers, agents and administrators act as 
intermediaries between underwriting enterprises and our clients and we do not assume net underwriting risks.  We are 
headquartered in Rolling Meadows, Illinois, have operations in 35 other countries and offer client-service capabilities in more 
than 150 countries globally through a network of correspondent brokers and consultants.  In 2018, we expanded, and expect to 
continue to expand, our international operations through both acquisitions and organic growth.  We generate approximately 70% 
of our revenues for the combined brokerage and risk management segments domestically, with the remaining 30% derived 
internationally, primarily in Australia, Bermuda, Canada, the Caribbean, New Zealand and the U.K. (based on 2018 revenues).  
We expect that our international revenue as a percentage of our total revenues in 2019 will be comparable to 2018.  We have 
three reportable segments: brokerage, risk management and corporate, which contributed approximately 61%, 14% and 25%, 
respectively, to 2018 revenues.  Our major sources of operating revenues are commissions, fees and supplemental and contingent 
revenues from brokerage operations and fees from risk management operations.  Investment income is generated from invested 
cash and fiduciary funds, clean energy investments, and interest income from premium financing.   

This Management’s Discussion and Analysis of Financial Condition and Results of Operations contains certain statements 
relating to future results which are forward-looking statements as that term is defined in the Private Securities Litigation Reform 
Act of 1995.  Please see “Information Concerning Forward-Looking Statements” at the beginning of this annual report, for certain 
cautionary information regarding forward-looking statements and a list of factors that could cause our actual results to differ 
materially from those predicted in the forward-looking statements. 

Accounting Changes - Impact of New Revenue Recognition Accounting Standard 

As a result of adopting a new revenue recognition accounting statement, we restated our consolidated financial statements and 
related information from amounts previously reported herein for 2017 and 2016.  Notes 2 and 3 to our 2018 consolidated financial 
statements included in this report contains information regarding the impact the new revenue recognition accounting standard had 
on our financial presentation.  We adopted the new standard as of January 1, 2018, using the full retrospective method to restate 
each prior reporting period presented.  The cumulative effect of the adoption was an increase to retained earnings of 
$125.3 million as of January 1, 2016.  While the adoption of the new standard did not have a material impact on the presentation 
of our consolidated results of operations on an annual basis, there was a material impact on the presentation of our results in 
certain quarters due to timing changes in the recognition of certain revenue and expenses.  As a result, we did experience a 
different “seasonality” in our quarterly results after adoption of the new standard, with a shift in the timing of revenue recognized 
from the second, third and fourth quarters to the first quarter. 

26 

 
Summary of Financial Results - Year Ended December 31,  

See the reconciliations of non-GAAP measures on pages 28 and 29. 

Year 2018

Year 2017

Change

Reported
GAAP

Adjusted
Non-GAAP

Reported
GAAP

Adjusted
Non-GAAP

Reported
GAAP

Adjusted
Non-GAAP

(In millions, except per share data)

Brokerage Segment

Revenues 
Organic revenues 
Net earnings 
Net earnings margin
Adjusted EBITDAC 
Adjusted EBITDAC margin 
Diluted net earnings per share

Risk Management Segment 

Revenues 
Organic revenues 
Net earnings 
Net earnings margin

(before reimbursements)

Adjusted EBITDAC 
Adjusted EBITDAC margin
(before reimbursements)
Diluted net earnings per share

Corporate Segment 

$     

4,246.9

$        

573.2
13.5%

$          

3.02

$        

798.3

$          

70.4

8.8%

$          

0.38

$     
$     

4,236.7
3,960.2

$     

1,172.4
27.7%
3.24

$          

$        
$        

798.3
786.3

$        

138.7

17.4%
0.37

$          

$     

3,815.1

$        

414.7
10.9%

$          

2.23

$        

737.4

$          

55.7

$     
$     

3,824.7
3,749.0

11%

38%
+263 bpts

$     

1,043.0
27.3%
2.50

$          

$        
$        

734.7
734.2

35%

8%

26%

7.6%

+127 bpts

$        

126.1

17.2%
0.32

$          

$          

0.31

23%

11%
5.6%

12%
+40 bpts
30%

9%
7.1%

10%

+21 bpts
16%

Diluted net earnings (loss) per share

$            
-

$         

(0.16)

$          

0.10

$          

0.18

Total Company

Diluted net earnings per share

$          

3.40

$          

3.45

$          

2.64

$          

3.00

29%

15%

In our corporate segment, net after tax earnings from our clean energy investments was $118.6 million and $132.7 million in 2018 
and 2017, respectively.  Our current estimate of the 2019 annual net after tax earnings, including IRC Section 45 tax credits, 
which will be produced from all of our clean energy investments in 2019, is $105.0 million to $115.0 million.  We expect to use 
the additional cash flow generated by these earnings to continue our mergers and acquisition strategy in our core brokerage and 
risk management operations.  

27 

 
 
 
 
The following provides information that management believes is helpful when comparing revenues, net earnings, EBITDAC and 
diluted net earnings per share for 2018 and 2017.  In addition, these tables provide reconciliations to the most comparable GAAP 
measures for adjusted revenues, adjusted EBITDAC and adjusted diluted net earnings per share.  Reconciliations of EBITDAC 
for the brokerage and risk management segments are provided on pages 35 and 41 of this filing.   

Year Ended December 31 Reported GAAP to Adjusted Non-GAAP Reconciliation:

S egment

Revenues Before
Reimbursements
2018
2017

Net Earnings
2018

2017

EBITDAC

Diluted Net 
Earnings (Loss)
 Per S hare

2018

2017

2018

2017 Chg

(In millions, except per share data)

Brokerage, as reported

Gains on book sales 
Acquisition integration
Workforce & lease termination
Acquisition related adjustments
Levelized foreign currency translation

$  

4,246.9
(10.2)
-
-
-
-

$  

3,815.1
(3.4)
-
-
-
13.0

$     

573.2
(7.9)
2.6
29.1
16.3
-

$     

414.7
(2.4)
10.5
21.9
16.7
1.8

$  

1,126.3
(10.2)
3.4
38.7
14.2
-

$     

988.8
(3.4)
14.8
30.1
9.1
3.6

$   

3.02
(0.04)
0.01
0.16
0.09
-

$   

2.23
(0.01)
0.06
0.12
0.09
0.01

35%

Brokerage, as adjusted  *

4,236.7

3,824.7

613.3

463.2

1,172.4

1,043.0

3.24

2.50

30%

Risk M anagement, as reported

Workforce & lease termination
Acquisition related adjustments
Levelized foreign currency translation

Risk M anagement, as adjusted  *

Corporate, as reported

Corporate legal entity restructuring
Impact of U.S. tax reform
Litigation settlement 
Home office lease termination/move

798.3
-
-
-

798.3

1,747.2
-
-
-
-

737.4
-
-
(2.7)

734.7

1,560.5
-
-
-
-

Corporate, as adjusted  *

1,747.2

1,560.5

70.4
3.5
(4.3)
-

69.6

32.3
(22.0)
(8.9)
-
-

1.4

55.7
0.5
0.8
(0.2)

56.8

46.5
-
(1.5)
8.8
7.9

61.7

134.0
4.7
-
-

138.7

(213.9)
-
-
-
-

125.7
0.9
-
(0.5)

126.1

(213.9)
-
2.5
11.1
13.2

(213.9)

(187.1)

23%

0.38
0.01
(0.02)
-

0.31
-
0.01
-

0.37

0.32

16%

-
(0.12)
(0.04)
-
-

(0.16)

0.10
-
(0.01)
0.05
0.04

0.18

Total Company, as reported

$  

6,792.4

$  

6,113.0

$     

675.9

$     

516.9

$  

1,046.4

$     

900.6

$   

3.40

$   

2.64

29%

Total Company, as adjusted  *

$  

6,782.2

$  

6,119.9

$     

684.3

$     

581.7

$  

1,097.2

$     

982.0

$   

3.45

$   

3.00

15%

Total Brokerage & Risk 

M anagement, as reported

$  

5,045.2

$  

4,552.5

$     

643.6

$     

470.4

$  

1,260.3

$  

1,114.5

$   

3.40

$   

2.54

34%

Total Brokerage & Risk 

M anagement, as adjusted  *

$  

5,035.0

$  

4,559.4

$     

682.9

$     

520.0

$  

1,311.1

$  

1,169.1

$   

3.61

$   

2.82

28%

*  For 2018, the pretax impact of the brokerage segment adjustments totals $53.5 million, with a corresponding adjustment to 
the provision for income taxes of $13.4 million relating to these items.  The pretax impact of the risk management segment 
adjustments totals $(1.3) million, with a corresponding adjustment to the provision for income taxes of $(0.5) million 
relating to these items.  There was no pretax impact of the corporate segment adjustments, with an adjustment to the 
benefit for income taxes of $30.9 million.   

For 2017, the pretax impact of the brokerage segment adjustments totals $69.2 million, with a corresponding adjustment to 
the provision for income taxes of $20.7 million relating to these items.  The pretax impact of the risk management segment 
adjustments totals $1.7 million, with a corresponding adjustment to the provision for income taxes of $0.6 million relating 
to these items.  The pretax impact of the corporate segment adjustments totals $26.8 million, with a corresponding 
adjustment to the provision for income taxes of $11.6 million relating to these items.   

28 

 
       
         
         
         
       
         
    
    
            
            
           
         
           
         
     
     
            
            
         
         
         
         
     
     
            
            
         
         
         
           
     
     
            
         
            
           
            
           
       
     
    
    
       
       
    
    
     
     
       
       
         
         
       
       
     
     
            
            
           
           
           
           
     
       
            
            
         
           
            
            
    
     
            
         
            
         
            
         
       
       
       
       
         
         
       
       
     
     
    
    
         
         
     
     
       
     
            
            
       
          
            
            
    
       
            
            
         
         
            
           
    
    
            
            
          
           
            
         
       
     
            
            
          
           
            
         
       
     
    
    
           
         
     
     
    
     
 
 
Reconciliation of Non-GAAP Measures - Pre-tax Earnings and Diluted Net Earnings per Share 

(In millions except share and per share data)

Earnings
(Loss)
Before Income
Taxes

Provision
(Benefit)
for Income
Taxes

Net
Earnings

Net Earnings 
(Loss)

Net Earnings 
(Loss)

Attributable to Attributable to
Noncontrolling
Interests

Controlling
Interests

Diluted Net
Earnings
(Loss)
per S hare

Year Ended Dec 31, 2018
Brokerage, as reported

Gains on book sales
Acquisition integration
Workforce & lease termination
Acquisition related adjustments

$          

764.2

$          

191.0

$          

573.2

$               

10.7

$             

562.5

$            

3.02

(10.2)
3.4
38.7
21.6

(2.3)
0.8
9.6
5.3

(7.9)
2.6
29.1
16.3

-
-
-
-

(7.9)
2.6
29.1
16.3

(0.04)
0.01
0.16
0.09

Brokerage, as adjusted

$          

817.7

$          

204.3

$          

613.3

$               

10.7

$             

602.6

$            

3.24

Risk Management, as reported

$            

95.7

$            

25.3

$            

70.4

$                
-

$               

70.4

$            

0.38

Workforce & lease termination
Acquisition related adjustments

4.7
(6.0)

1.2
(1.7)

3.5
(4.3)

-
-

3.5
(4.3)

0.01
(0.02)

Risk M anagement, as adjusted

$            

94.4

$            

24.8

$            

69.6

$                
-

$               

69.6

$            

0.37

Corporate, as reported

$         

(380.5)

$         

(412.8)

$            

32.3

$               

31.7

$                 

0.6

$              
-

Corporate legal entity
restructuring

Impact of U.S. tax reform

Corporate, as adjusted

Year Ended Dec 31, 2017
Brokerage, as reported

-
-

22.0
8.9

(22.0)
(8.9)

-
-

(22.0)
(8.9)

(0.12)
(0.04)

$         

(380.5)

$         

(381.9)

$              

1.4

$               

31.7

$             

(30.3)

$           

(0.16)

$          

635.9

$          

221.2

$          

414.7

$                 

7.6

$             

407.1

$            

2.23

Gains on book sales
Acquisition integration
Workforce & lease termination
Acquisition related adjustments
Levelized foreign currency translation

(3.4)
14.8
30.1
24.9
2.8

(1.0)
4.3
8.2
8.2
1.0

(2.4)
10.5
21.9
16.7
1.8

-
-
-
-
-

(2.4)
10.5
21.9
16.7
1.8

(0.01)
0.06
0.12
0.09
0.01

Brokerage, as adjusted

$          

705.1

$          

241.9

$          

463.2

$                 

7.6

$             

455.6

$            

2.50

Risk Management, as reported

$            

90.1

$            

34.4

$            

55.7

$                
-

$               

55.7

$            

0.31

Workforce & lease termination
Acquisition related adjustments
Levelized foreign currency translation

0.9
1.1
(0.3)

0.4
0.3
(0.1)

0.5
0.8
(0.2)

-
-
-

0.5
0.8
(0.2)

-
0.01
-

Risk M anagement, as adjusted

$            

91.8

$            

35.0

$            

56.8

$                
-

$               

56.8

$            

0.32

Corporate, as reported

$         

(366.2)

$         

(412.7)

$            

46.5

$               

28.0

$               

18.5

$            

0.10

Impact of U.S. tax reform
Litigation settlement
Home office lease termination/move

2.5
11.1
13.2

4.0
2.3
5.3

(1.5)
8.8
7.9

-
-
-

(1.5)
8.8
7.9

(0.01)
0.05
0.04

Corporate, as adjusted

$         

(339.4)

$         

(401.1)

$            

61.7

$               

28.0

$               

33.7

$            

0.18

Insurance Market Overview 

Fluctuations in premiums charged by property/casualty underwriting enterprises have a direct and potentially material impact on 
the insurance brokerage industry.  Commission revenues are generally based on a percentage of the premiums paid by insureds 
and normally follow premium levels.  Insurance premiums are cyclical in nature and may vary widely based on market 
conditions.  Various factors, including competition for market share among underwriting enterprises, increased underwriting 
capacity and improved economies of scale following consolidations, can result in flat or reduced property/casualty premium rates 
(a “soft” market).  A soft market tends to put downward pressure on commission revenues.  Various countervailing factors, such 
as greater than anticipated loss experience, unexpected loss exposure and capital shortages, can result in increasing 

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property/casualty premium rates (a “hard” market).  A hard market tends to favorably impact commission revenues.  Hard and 
soft markets may be broad-based or more narrowly focused across individual product lines or geographic areas.  As markets 
harden, buyers of insurance (such as our brokerage clients), have historically tried to mitigate premium increases and the higher 
commissions these premiums generate, including by raising their deductibles and/or reducing the overall amount of insurance 
coverage they purchase.  As the market softens, or costs decrease, these trends have historically reversed.  During a hard market, 
buyers may switch to negotiated fee in lieu of commission arrangements to compensate us for placing their risks, or may consider 
the alternative insurance market, which includes self-insurance, captives, rent-a-captives, risk retention groups and capital market 
solutions to transfer risk.  According to industry estimates, these alternative markets now account for 50% of the total U.S. 
commercial property/casualty market.  Our brokerage units are very active in these markets as well.  While increased use by 
insureds of these alternative markets historically has reduced commission revenue to us, such trends generally have been 
accompanied by new sales and renewal increases in the areas of risk management, claims management, captive insurance and 
self-insurance services and related growth in fee revenue.  Inflation tends to increase the levels of insured values and risk 
exposures, resulting in higher overall premiums and higher commissions.  However, the impact of hard and soft market 
fluctuations has historically had a greater impact on changes in premium rates, and therefore on our revenues, than inflationary 
pressures. 

The Council of Insurance Agents & Brokers (which we refer to as the CIAB) fourth quarter 2018 survey had not been issued as of 
the date of this report.  The first three 2018 quarterly surveys indicated that U.S. commercial property/casualty rates increased by 
1.7%, 1.5%, and 1.6% on average across all lines, for the first, second and third quarters of 2018, respectively.  We expect a 
similar trend to be noted when the CIAB fourth quarter 2018 survey report is issued, which would signal a relatively stable 
market.  The CIAB represents the leading domestic and international insurance brokers, who write approximately 85% of the 
commercial property/casualty premiums in the U.S.   

In 2019, we expect modest increases in property/casualty rates and exposures similar to the modest increases observed during 
2018.  Within our employee benefits and consulting brokerage operations, we believe that employment growth, a tightening labor 
market and the complexity surrounding the healthcare regulatory environment bode well for the continued demand of our 
solutions.  In addition, our history of strong new business generation, solid retentions and enhanced value-added services for our 
carrier partners should all result in further organic growth opportunities around the world.  Internationally, in the U.K. and 
Canadian retail property/casualty markets, pricing is similar to the U.S., pricing is flat in London Specialty, and we are 
experiencing an improving market in Australia and New Zealand.  Overall, we believe that in a stable to modestly positive rate 
environment with growing exposure units, our professionals can demonstrate their expertise and high-quality, value-added 
capabilities by strengthening our clients’ insurance portfolios.  Based on our experience, insurance carriers appear to be making 
rational pricing decisions.  In lines and accounts where rate increases or decreases are warranted, the underwriters are pricing 
accordingly.  As carriers reach their profitability targets in lines, rates may start to flatten in those lines.  In summary, in this 
environment, clients can still obtain coverage, businesses continue to stay in standard-line markets and there is adequate capacity 
in the insurance market.   

Clean energy investments - We have investments in limited liability companies that own 29 clean coal production plants 
developed by us and five clean coal production plants we purchased from a third party on September 1, 2013.  All 34 plants 
produce refined coal using propriety technologies owned by Chem-Mod.  We believe that the production and sale of refined coal 
at these plants are qualified to receive refined coal tax credits under IRC Section 45.  The 14 plants which were placed in service 
prior to December 31, 2009 (which we refer to as the 2009 Era Plants) can receive tax credits through 2019 and the 20 plants 
which were placed in service prior to December 31, 2011 (which we refer to as the 2011 Era Plants) can receive tax credits 
through 2021.   

Thirty-one plants are under long-term production contracts with several utilities.  We are not in current active negotiations for 
long-term production contracts for two of the 2009 Era Plants.  For one of the 2011 Era Plants, we are in early stages of 
negotiations for a long-term production contract.   

We also own a 46.5% controlling interest in Chem-Mod, which has been marketing The Chem-Mod™ Solution proprietary 
technologies principally to refined fuel plants that sell refined fuel to coal-fired power plants owned by utility companies, 
including those plants in which we hold interests.  Based on current production estimates provided by licensees, Chem-Mod could 
generate for us approximately $5.0 million to $6.0 million of net after tax earnings per quarter. 

Our current estimate of the 2019 annual net after tax earnings, including IRC Section 45 tax credits, which will be produced from 
all of our clean energy investments in 2019, is $105.0 million to $115.0 million.   

All estimates set forth above regarding the future results of our clean energy investments are subject to significant risks, including 
those set forth in the risk factors regarding our IRC Section 45 investments under Item 1A, “Risk Factors.” 

Critical Accounting Policies  

Our consolidated financial statements are prepared in accordance with U.S. generally accepted accounting principles (which we 
refer to as GAAP), which require management to make estimates and assumptions that affect the amounts reported in our 
consolidated financial statements and accompanying notes.  We believe the following significant accounting policies may involve 
a higher degree of judgment and complexity.  See Note 1 to our 2018 consolidated financial statements for other significant 
accounting policies. 

30 

 
Revenue Recognition - See Revenue Recognition in Notes 1, 2 and 3 to our 2018 consolidated financial statements for 
information with respect to the impacts a new accounting standard, relating to revenue recognition, had on our financial position 
and operating results. 

Income Taxes - See Income Taxes in Notes 1 and 18 to our 2018 consolidated financial statements.  

Uncertain tax positions are measured based upon the facts and circumstances that exist at each reporting period and involve 
significant management judgment.  Subsequent changes in judgment based upon new information may lead to changes in 
recognition, derecognition and measurement.  Adjustments may result, for example, upon resolution of an issue with the taxing 
authorities, or expiration of a statute of limitations barring an assessment for an issue.  We recognize interest and penalties, if any, 
related to unrecognized tax benefits in our provision for income taxes.  See Note 18 to our 2018 consolidated financial statements 
for a discussion regarding the possibility that our gross unrecognized tax benefits balance may change within the next twelve 
months. 

Tax law requires certain items to be included in our tax returns at different times than such items are reflected in the financial 
statements.  As a result, the annual tax expense reflected in our consolidated statements of earnings is different than that reported 
in our tax returns.  Some of these differences are permanent, such as expenses that are not deductible in our tax returns, and some 
differences are temporary and reverse over time, such as depreciation expense and amortization expense deductible for income 
tax purposes.  Temporary differences create deferred tax assets and liabilities.  Deferred tax liabilities generally represent tax 
expense recognized in the financial statements for which a tax payment has been deferred, or expense which has been deducted in 
the tax return but has not yet been recognized in the financial statements.  Deferred tax assets generally represent items that can 
be used as a tax deduction or credit in tax returns in future years for which a benefit has already been recorded in the financial 
statements.  In fourth quarter 2017, new tax legislation was enacted in the U.S., which lowered the U.S. corporate tax rate from 
35.0% to 21.0% effective January 1, 2018.  Accordingly, we adjusted our deferred tax asset and liability balances in 2017 to 
reflect this rate change. 

We establish or adjust valuation allowances for deferred tax assets when we estimate that it is more likely than not that future 
taxable income will be insufficient to fully use a deduction or credit in a specific jurisdiction.  In assessing the need for the 
recognition of a valuation allowance for deferred tax assets, we consider whether it is more likely than not that some portion, or 
all, of the deferred tax assets will not be realized and adjust the valuation allowance accordingly.  We evaluate all significant 
available positive and negative evidence as part of our analysis.  Negative evidence includes the existence of losses in recent 
years.  Positive evidence includes the forecast of future taxable income by jurisdiction, tax-planning strategies that would result in 
the realization of deferred tax assets and the presence of taxable income in prior carryback years.  The underlying assumptions we 
use in forecasting future taxable income require significant judgment and take into account our recent performance.  Such 
estimates and assumptions could change in the future as more information becomes known which could impact the amounts 
reported and disclosed herein.  The ultimate realization of deferred tax assets depends on the generation of future taxable income 
during the periods in which temporary differences are deductible or creditable.  See Note 18 to our 2018 consolidated financial 
statements related to changes in our valuation allowances. 

Intangible Assets/Earnout Obligations - See Intangible Assets in Note 1 to our 2018 consolidated financial statements. 

Current accounting guidance related to business combinations requires us to estimate and recognize the fair value of liabilities 
related to potential earnout obligations as of the acquisition dates for all of our acquisitions subject to earnout provisions.  The 
maximum potential earnout payables disclosed in the notes to our consolidated financial statements represent the maximum 
amount of additional consideration that could be paid pursuant to the terms of the purchase agreement for the applicable 
acquisition.  The amounts recorded as earnout payables, which are primarily based upon the estimated future operating results of 
the acquired entities over a two- to three-year period subsequent to the acquisition date, are measured at fair value as of the 
acquisition date and are included on that basis in the recorded purchase price consideration.  We will record subsequent changes 
in these estimated earnout obligations, including the accretion of discount, in our consolidated statement of earnings when 
incurred. 

The fair value of these earnout obligations is based on the present value of the expected future payments to be made to the sellers 
of the acquired entities in accordance with the provisions outlined in the respective purchase agreements, which is a Level 3 fair 
value measurement.  In determining fair value, we estimate the acquired entity’s future performance using financial projections 
developed by management for the acquired entity and market participant assumptions that were derived for revenue growth 
and/or profitability.  We estimate future payments using the earnout formula and performance targets specified in each purchase 
agreement and these financial projections.  We then discount these payments to present value using a risk-adjusted rate that takes 
into consideration market-based rates of return that reflect the ability of the acquired entity to achieve the targets.  Changes in 
financial projections, market participant assumptions for revenue growth and/or profitability, or the risk-adjusted discount rate, 
would result in a change in the fair value of recorded earnout obligations.  See Note 4 to our 2018 consolidated financial 
statements for additional discussion on our 2018 business combinations. 

Business Combinations and Dispositions 

See Note 4 to our 2018 consolidated financial statements for a discussion of our 2018 business combinations.  We did not have 
any material dispositions in 2018, 2017 and 2016.   

31 

 
On January 8, 2019, we sold a travel insurance brokerage operation that was initially purchased in 2014.  In the first quarter of 
2019, we expect to recognize a one-time, net gain between $0.20 and $0.23 of diluted net earnings per share as a result of the sale. 

Results of Operations 

Information Regarding Non-GAAP Measures and Other 

In the discussion and analysis of our results of operations that follows, in addition to reporting financial results in accordance with 
GAAP, we provide information regarding EBITDAC, EBITDAC margin, adjusted EBITDAC, adjusted EBITDAC margin, 
diluted net earnings per share, as adjusted (adjusted EPS) for the brokerage and risk management segments, adjusted revenues, 
adjusted compensation and operating expenses, adjusted compensation expense ratio, adjusted operating expense ratio and 
organic revenue measures for each operating segment.  These measures are not in accordance with, or an alternative to, the GAAP 
information provided in this report.  We believe that these presentations provide useful information to management, analysts and 
investors regarding financial and business trends relating to our results of operations and financial condition.  Our industry peers 
may provide similar supplemental non-GAAP information with respect to one or more of these measures, although they may not 
use the same or comparable terminology and may not make identical adjustments.  The non-GAAP information we provide 
should be used in addition to, but not as a substitute for, the GAAP information provided.  As disclosed in our most recent Proxy 
Statement, we make determinations regarding certain elements of executive officer incentive compensation, performance share 
awards and annual cash incentive awards, partly on the basis of measures related to adjusted EBITDAC.   

Adjusted Non-GAAP presentation - We believe that the adjusted Non-GAAP presentation of our 2018, 2017 and 2016 
information, presented on the following pages, provides stockholders and other interested persons with useful information 
regarding certain financial metrics that may assist such persons in analyzing our operating results as they develop a future 
earnings outlook for us.  The after-tax amounts related to the adjustments were computed using the normalized effective tax rate 
for each respective period. 

•  Adjusted revenues and expenses - We define these measures as revenues (for the brokerage segment), revenues before 
reimbursements (for the risk management segment) compensation expense and operating expense, respectively, each 
adjusted to exclude the following: 

o  Net gains realized from sales of books of business, which are primarily net proceeds received related to sales of 

books of business and other divestiture transactions. 

o  Acquisition integration costs, which include costs related to certain of our large acquisitions, outside the scope of 
our usual tuck-in strategy, not expected to occur on an ongoing basis in the future once we fully assimilate the 
applicable acquisition.  These costs are typically associated with redundant workforce, extra lease space, duplicate 
services and external costs incurred to assimilate the acquisition with our IT related systems. 

o  Workforce related charges, which primarily include severance costs related to employee terminations and other 

costs associated with redundant workforce. 

o  Lease termination related charges, which primarily include costs related to terminations of real estate leases and 

abandonment of leased space. 

o  Acquisition related adjustments, which include change in estimated acquisition earnout payables adjustments, 
impacts of acquisition valuation true-ups, impairment charges and acquisition related compensation charges. 

o  The impact of foreign currency translation, as applicable.  The amounts excluded with respect to foreign currency 
translation are calculated by applying current year foreign exchange rates to the same periods in the prior year. 

o  For the corporate legal entity restructuring, impact of U.S. tax reform, litigation settlement and home office lease 

termination/move for the corporate segment, see page 50 for a more detailed description of their nature. 

•  Adjusted ratios - Adjusted compensation expense ratio and adjusted operating expense ratio, respectively, each divided 

by adjusted revenues. 

Non-GAAP Earnings Measures 

•  EBITDAC and EBITDAC Margin - EBITDAC is net earnings before interest, income taxes, depreciation, 

amortization and the change in estimated acquisition earnout payables and EBITDAC margin is EBITDAC divided by 
total revenues (for the brokerage segment) and revenues before reimbursements (for the risk management segment).  
These measures for the brokerage and risk management segments provide a meaningful representation of our operating 
performance and, for the overall business, provide a meaningful way to measure its financial performance on an ongoing 
basis. 

32 

 
 
 
•  Adjusted EBITDAC and Adjusted EBITDAC Margin - Adjusted EBITDAC is EBITDAC adjusted to exclude net 

gains realized from sales of books of business, acquisition integration costs, workforce related charges, lease termination 
related charges, acquisition related adjustments, and the period-over-period impact of foreign currency translation, as 
applicable, and Adjusted EBITDAC margin is Adjusted EBITDAC divided by total adjusted revenues (defined above).  
These measures for the brokerage and risk management segments provide a meaningful representation of our operating 
performance, and are also presented to improve the comparability of our results between periods by eliminating the 
impact of the items that have a high degree of variability.   

•  Adjusted EPS for the Brokerage and Risk Management segments - Net earnings adjusted to exclude the after-tax 
impact of net gains realized from sales of books of business, acquisition integration costs, workforce related charges, 
lease termination related charges and acquisition related adjustments, the period-over-period impact of foreign currency 
translation, as applicable, divided by diluted weighted average shares outstanding.  This measure provides a meaningful 
representation of our operating performance (and as such should not be used as a measure of our liquidity), and is also 
presented to improve the comparability of our results between periods by eliminating the impact of the items that have a 
high degree of variability. 

Organic Revenues (a non-GAAP Measure) - For the brokerage segment, organic change in base commission and fee revenues, 
supplemental revenues and contingent revenues excludes the first twelve months of such revenues generated from acquisitions 
and such revenues related to operations disposed of in each year presented.  These revenues are excluded from organic revenues 
in order to help interested persons analyze the revenue growth associated with the operations that were a part of our business in 
both the current and prior year.  In addition, organic change in base commission and fee revenues, supplemental revenues and 
contingent revenues exclude the period-over-period impact of foreign currency translation.  For the risk management segment, 
organic change in fee revenues excludes the first twelve months of fee revenues generated from acquisitions and the fee revenues 
related to operations disposed of in each year presented.  In addition, change in organic growth excludes the period-over-period 
impact of foreign currency translation to improve the comparability of our results between periods by eliminating the impact of 
the items that have a high degree of variability, or are due to the limited-time nature of these revenue sources.  

These revenue items are excluded from organic revenues in order to determine a comparable, but non-GAAP, measurement of 
revenue growth that is associated with the revenue sources that are expected to continue in 2019 and beyond.  We have 
historically viewed organic revenue growth as an important indicator when assessing and evaluating the performance of our 
brokerage and risk management segments.  We also believe that using this non-GAAP measure allows readers of our financial 
statements to measure, analyze and compare the growth from our brokerage and risk management segments in a meaningful and 
consistent manner. 

Reconciliation of Non-GAAP Information Presented to GAAP Measures - This report includes tabular reconciliations to the 
most comparable GAAP measures for adjusted revenues, adjusted compensation and operating expenses, EBITDAC, EBITDAC 
margin, adjusted EBITDAC, adjusted EBITDAC margin, adjusted diluted net earnings per share and organic revenue measures. 

Brokerage Segment 

The brokerage segment accounted for 61% of our revenue in 2018.  Our brokerage segment is primarily comprised of retail and 
wholesale brokerage operations. Our brokerage segment generates revenues by: 

 (i)  Identifying, negotiating and placing all forms of insurance or reinsurance coverage, as well as providing risk-shifting, risk-
sharing and risk-mitigation consulting services, principally related to property/casualty, life, health, welfare and disability 
insurance.  We also provide these services through, or in conjunction with, other unrelated agents and brokers, consultants 
and management advisors.   

(ii)  Acting as an agent or broker for multiple underwriting enterprises by providing services such as sales, marketing, 

selecting, negotiating, underwriting, servicing and placing insurance coverage on their behalf. 

(iii) Providing consulting services related to health and welfare benefits, voluntary benefits, executive benefits, compensation, 
retirement planning, institutional investment and fiduciary, actuarial, compliance, private insurance exchange, human 
resource technology, communications and benefits administration. 

(iv)  Providing management and administrative services to captives, pools, risk-retention groups, healthcare exchanges, small 
underwriting enterprises, such as accounting, claims and loss processing assistance, feasibility studies, actuarial studies, 
data analytics and other administrative services.   

33 

 
 
 
The primary source of revenues for our brokerage services is commissions from underwriting enterprises, based on a percentage 
of premiums paid by our clients, or fees received from clients based on an agreed level of service usually in lieu of commissions.  
Commissions are fixed at the contract effective date and generally are based on a percentage of premiums for insurance coverage 
or employee head count for employer sponsored benefit plans.  Commissions depend upon a large number of factors, including 
the type of risk being placed, the particular underwriting enterprise’s demand, the expected loss experience of the particular risk 
of coverage, and historical benchmarks surrounding the level of effort necessary for us to place and service the insurance contract.  
Rather than being tied to the amount of premiums, fees are most often based on an expected level of effort to provide our 
services.  In addition, under certain circumstances, both retail brokerage and wholesale brokerage services receive supplemental 
and contingent revenues.  Supplemental revenue is revenue paid by an underwriting enterprise that is above the base commission 
paid, is determined by the underwriting enterprise and is established annually in advance of the contractual period based on 
historical performance criteria.  Contingent revenue is revenue paid by an underwriting enterprise based on the overall profit 
and/or volume of the business placed with that underwriting enterprise during a particular calendar year and is determined after 
the contractual period.   

Litigation, Regulatory and Taxation Matters  

IRS investigation - A portion of our brokerage business includes the development and management of “micro-captives,” through 
operations we acquired in 2010 in our acquisition of the assets of Tribeca Strategic Advisors (which we refer to as Tribeca).  A 
“captive” is an underwriting enterprise that insures the risks of its owner, affiliates or a group of companies.  Micro-captives are 
captive underwriting enterprises that are subject to taxation only on net investment income under IRC Section 831(b).  Our micro-
captive advisory services are under investigation by the Internal Revenue Service (which we refer to as IRS).  Additionally, the 
IRS has initiated audits for the 2012 tax year of over 100 of the micro-captive underwriting enterprises organized and/or managed 
by us.  Among other matters, the IRS is investigating whether we have been acting as a tax shelter promoter in connection with 
these operations.  While the IRS has not made specific allegations relating to our operations or the pre-acquisition activities of 
Tribeca, an adverse determination could subject us to penalties and negatively affect our defense of the class action lawsuit 
described below.  We may also experience lost earnings due to the negative effect of an extended IRS investigation.  From 2016 
to 2018, our micro-captive operations contributed less than $3.2 million of net earnings and less than $5.0 million of EBITDAC 
to our consolidated results in any one year.  Due to the fact that the IRS has not made any allegation against us, or completed all 
of its audits of our clients, we are not able to reasonably estimate the amount of any potential loss in connection with this 
investigation. 

Class action lawsuit - On December 7, 2018, a class action lawsuit was filed against us, our subsidiary Artex Risk Solutions, Inc. 
(which we refer to as Artex) and other defendants including Tribeca.  The named plaintiffs are micro-captive clients of Artex or 
Tribeca and their related entities and owners who had IRC Section 831(b) tax benefits disallowed by the IRS.  The complaint 
attempts to state various causes of action and alleges that the defendants defrauded the plaintiffs by marketing and managing 
micro-captives with the knowledge that the captives did not constitute bona fide insurance and thus would not qualify for tax 
benefits.  The named plaintiffs are seeking to certify a class of all persons who were assessed back taxes, penalties or interest by 
the IRS as a result of their ownership of or involvement in an IRS Section 831(b) micro-captive formed or managed by Artex or 
Tribeca during the time period January 1, 2015 to the present.  The complaint does not specify the amount of damages sought by 
the named plaintiffs or the putative class.  The defendants’ response to the complaint is due on March 8, 2019.  The court has not 
otherwise set a case schedule.  We will vigorously defend against the lawsuit.  Litigation is inherently uncertain, however, and it 
is not possible for us to predict the ultimate outcome of this matter and the financial impact to us. 

34 

 
 
Financial information relating to our brokerage segment results for 2018, 2017 and 2016 (in millions, except per share, 
percentages and workforce data):  

Statement of Earnings

2018

2017

Change

2017

2016

Change

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income  
Gains realized on books of business sales

$      

2,920.7
958.5
189.9
98.0
69.6
10.2

$       

2,641.0
855.1
158.0
99.5
58.1
3.4

$        

279.7
103.4
31.9
(1.5)
11.5
6.8

$      

2,641.0
855.1
158.0
99.5
58.1
3.4

$      

2,409.9
794.7
139.9
97.9
52.6
6.6

$      

231.1
60.4
18.1
1.6
5.5
(3.2)

Total revenues

Compensation
Operating
Depreciation
Amortization
Change in estimated acquisition

earnout payables

Total expenses

Earnings before income taxes
Provision for income taxes

Net earnings

Net earnings attributable to
noncontrolling interests

Net earnings attributable to 

controlling interests

4,246.9

2,447.1
673.5
60.9
286.9

14.3

3,482.7

764.2
191.0

573.2

10.7

3,815.1

2,212.3
614.0
61.8
261.8

29.3

3,179.2

635.9
221.2

414.7

431.8

234.8
59.5
(0.9)
25.1

(15.0)

303.5

128.3
(30.2)

158.5

3,815.1

2,212.3
614.0
61.8
261.8

29.3

3,179.2

635.9
221.2

414.7

3,501.6

2,040.2
598.2
57.2
244.7

32.1

2,972.4

529.2
186.6

342.6

313.5

172.1
15.8
4.6
17.1

(2.8)

206.8

106.7
34.6

72.1

7.6

3.1

7.6

6.5

1.1

$         

562.5

$          

407.1

$        

155.4

$         

407.1

$         

336.1

$        

71.0

Diluted net earnings per share

$           

3.02

$            

2.23

$          

0.79

$           

2.23

$           

1.89

$        

0.34

Other Information
Change in diluted net earnings per share
Growth in revenues 
Organic change in commissions and fees
Compensation expense ratio
Operating expense ratio
Effective income tax rate
Workforce at end of 

35%
11%
5%
58%
16%
25%

19%
9%
4%
58%
16%
35%

19%
9%
4%
58%
16%
35%

58%
17%
35%

period (includes acquisitions)  
Identifiable assets at December 31

22,934
13,785.1

$    

20,049
12,404.3

$     

20,049
12,404.3

$    

18,635
11,308.6

$    

35 

 
           
            
          
           
           
          
           
            
            
           
           
          
             
              
             
             
             
            
             
              
            
             
             
            
             
                
              
               
               
          
        
         
          
        
        
        
        
         
          
        
        
        
           
            
            
           
           
          
             
              
             
             
             
            
           
            
            
           
           
          
             
              
           
             
             
          
        
         
          
        
        
        
           
            
          
           
           
        
           
            
           
           
           
          
           
            
          
           
           
          
             
                
              
               
               
            
         
          
         
         
 
The following provides information that management believes is helpful when comparing EBITDAC and adjusted EBITDAC for 
2018, 2017 and 2016 (in millions): 

 2018

2017

Change

 2017

2016

Change

Net earnings, as reported
Provision for income taxes
Depreciation
Amortization
Change in estimated acquisition 

earnout payables

EBITDAC 

Gains from books of business sales
Acquisition integration 
Acquisition related adjustments
Workforce and lease termination 

 related charges

Levelized foreign currency translation

$        

573.2
191.0
60.9
286.9

$        

414.7
221.2
61.8
261.8

38.2%

$        

414.7
221.2
61.8
261.8

$        

342.6
186.6
57.2
244.7

13.9%

14.3

1,126.3

(10.2)
3.4
14.2

38.7
-

29.3

988.8

(3.4)
14.8
9.1

30.1
3.6

29.3

988.8

(3.4)
14.8
9.1

30.1
-

32.1

863.2

(6.6)
45.7
3.7

20.7
(3.4)

21.0%

14.5%

EBITDAC, as adjusted

$     

1,172.4

$     

1,043.0

12.4%

$     

1,039.4

$        

923.3

12.6%

Net earnings margin, as reported

EBITDAC margin, as adjusted

13.5%

27.7%

10.9% +263 bpts

27.3% +40 bpts

10.9%

27.3%

9.8% +108 bpts

26.5% +77 bpts

Reported revenues

$     

4,246.9

$     

3,815.1

$     

3,815.1

$     

3,501.6

Adjusted revenues - see page 28

$     

4,236.7

$     

3,824.7

$     

3,811.7

$     

3,485.3

Acquisition integration costs include costs related to our July 2, 2014 acquisition of Noraxis Capital Corporation (which we refer 
to as Noraxis), our June 16, 2014 acquisition of the Crombie/OAMPS operations (which we refer to as Crombie/OAMPS), our 
April 1, 2014 acquisition of Oval Group of Companies (which we refer to as Oval), our November 14, 2013 acquisition of the 
Giles Group of Companies (which we refer to as Giles) and our August 1, 2015 acquisition of William Gallagher Associates 
Insurance Brokers (which we refer to WGA) that we incurred until we fully assimilated these acquisitions into our operations.  
These costs related to on-boarding of employees, communication system conversion costs, related performance compensation, 
redundant workforce, extra lease space, duplicate services and external costs incurred to assimilate the acquired businesses with 
our IT related systems.  The WGA integration costs in 2017 totaled $1.3 million and were primarily related to retention and 
incentive compensation.  The Crombie/OAMPS integration costs in 2017 totaled $1.3 million, and were primarily related to 
technology costs and incentive compensation.  The Giles and Oval integration costs in 2017 totaled $12.2 million and were 
primarily related to the consolidation of offices in the U.K., technology costs, branding and incentive compensation.  The WGA 
integration costs in 2016 totaled $5.0 million and were primarily related to retention and incentive compensation.  The Noraxis 
integration costs in 2016 totaled $1.9 million and were primarily related to the consolidation of offices, technology costs and 
incentive compensation.  The Crombie/OAMPS integration costs in 2016 totaled $3.2 million, and were primarily related to 
technology costs and incentive compensation.  The Giles and Oval integration costs in 2016 totaled $35.6 million and were 
primarily related to the consolidation of offices in the U.K., technology costs, branding and incentive compensation.   

Commissions and fees - The aggregate increase in base commissions and fees for 2018 was due to revenues associated with 
acquisitions that were made during 2018 and 2017 ($200.4 million) and organic revenue growth.  Commissions and fees in 2018 
included new business production and renewal rate increases of $456.6 million, which was offset by lost business of 
$273.9 million.  The aggregate increase in commissions and fees for 2017 was due to revenues associated with acquisitions that 
were made during 2017 and 2016 ($169.6 million) and organic revenue growth.  Commissions and fees in 2017 included new 
business production of $378.9 million, which was offset by lost business and renewal rate decreases of $264.3 million.  The 
aggregate increase in commissions and fees for 2016 was principally due to revenues associated with acquisitions that were made 
during 2016 and 2015 ($173.2 million).  Commissions and fees in 2016 included new business production of $359.7 million, 
which was offset by lost business and renewal rate decreases of $362.6 million.  Commission revenues increased 11% and fee 
revenues increased 12% in 2018 compared to 2017, respectively.  The organic change in base commission and fee revenues was 
5% in 2018 and 4% in 2017.   

36 

 
          
          
          
          
            
            
            
            
          
          
          
          
            
            
            
            
       
          
          
          
           
             
             
             
              
            
            
            
            
              
              
              
            
            
            
            
                
              
                
             
 
Items excluded from organic revenue computations yet impacting revenue comparisons for 2018 and 2017 include the following 
(in millions):   

2018 Organic Revenue

2017 Organic Revenue

2018

2017

Change

2017

2016

Change

Base Commissions and Fees
Commission and fees, as reported
Less commission and fee revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

$    

3,879.2
(200.4)
-
-

$    

3,496.1
-
(18.2)
13.3

Organic base commission and fees

$    

3,678.8

$    

3,491.2

S upplemental revenues
S upplemental revenues, as reported
Less supplemental revenues from acquisitions
Levelized foreign currency translation

$       

189.9
(1.5)
-

$       

158.0
-
0.8

11.0%

5.4%

20.2%

$    

3,496.1
(169.6)
-
-

$    

3,204.6
-
(4.1)
(9.3)

$    

3,326.5

$    

3,191.2

$       

158.0
(1.6)
-

$       

139.9
-
(0.9)

9.1%

4.2%

12.9%

Organic supplemental revenues

$       

188.4

$       

158.8

18.6%

$       

156.4

$       

139.0

12.5%

Contingent revenues
Contingent revenues, as reported
Less contingent revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

$         

98.0
(5.0)
-
-

$         

99.5
-
(0.6)
0.1

-1.5%

$         

99.5
(5.7)
-
-

$         

97.9
-
-
(0.2)

1.6%

Organic contingent revenues

$         

93.0

$         

99.0

-6.1%

$         

93.8

$         

97.7

-4.0%

Total reported commissions, fees,
 supplemental revenues and

contingent revenues

$    

4,167.1

$    

3,753.6

11.0%

$    

3,753.6

$    

3,442.4

9.0%

Less commission and fee revenues from acquisitions
Less disposed of operations
Levelized foreign currency translation

(206.9)
-
-

-
(18.8)
14.2

(176.9)
-
-

-
(4.1)
(10.4)

Total organic commissions, fees
supplemental revenues and 

contingent revenues

$    

3,960.2

$    

3,749.0

5.6%

$    

3,576.7

$    

3,427.9

4.3%

Acquisition Activity

Number of acquisitions closed  
Estimated annualized revenues acquired (in millions)

2018

2017

2016

44
317.9

$         

36
159.0

$         

37
137.9

$         

For 2018, 2017 and 2016, we issued 881,000, 1,041,000 shares and 1,998,000 shares, respectively, in connection with tax-free 
exchange acquisitions and repurchased 175,000, 273,000 shares and 2,265,000 shares, respectively, to partially offset the impact 
of the issued shares.     

37 

 
        
               
        
               
               
          
               
            
               
           
               
            
               
            
               
            
               
               
             
               
            
            
               
            
               
               
            
               
               
               
             
               
            
        
               
        
               
               
          
               
            
               
           
               
          
 
                
                
                
 
 
 
Supplemental and contingent revenues - Reported supplemental and contingent revenues recognized in 2018, 2017 and 2016 
by quarter are as follows (in millions): 

Q1

Q2

Q3

Q4

Full Year

2018
Reported supplemental revenues
Reported contingent revenues

Reported supplemental and 

contingent revenues

2017
Reported supplemental revenues
Reported contingent revenues

Reported supplemental and 

contingent revenues

2016
Reported supplemental revenues
Reported contingent revenues

Reported supplemental and 

contingent revenues

$           

52.0
34.9

$           

48.1
21.8

$           

43.9
25.7

$           

45.9
15.6

$         

189.9
98.0

$           

86.9

$           

69.9

$           

69.6

$           

61.5

$         

287.9

$           

47.3
35.0

$           

35.8
21.3

$           

36.9
21.8

$           

38.0
21.4

$         

158.0
99.5

$           

82.3

$           

57.1

$           

58.7

$           

59.4

$         

257.5

$           

41.8
31.9

$           

31.9
21.7

$           

34.5
22.2

$           

31.7
22.1

$         

139.9
97.9

$           

73.7

$           

53.6

$           

56.7

$           

53.8

$         

237.8

Investment income and gains realized on books of business sales - This primarily represents interest income earned on cash, 
cash equivalents and restricted funds, interest income from premium financing and one-time gains related to sales of books of 
business, which were $10.2 million, $3.4 million and $6.6 million in 2018, 2017 and 2016, respectively.  Investment income in 
2018 increased compared to 2017 primarily due to increases in interest income from our Australia and New Zealand premium 
financing business, which relates to an increase in the volume of premium financing business written in 2018, and increases in 
interest income earned on client held funds in the U.S due to an increase in interest rates.  Investment income in 2017 increased 
compared to 2016 primarily due to increases in interest income from our premium financing business.   

Compensation expense - The following provides non-GAAP information that management believes is helpful when comparing 
2018 and 2017 compensation expense and 2017 and 2016 compensation expense (in millions): 

Compensation expense, as reported

Acquisition integration 
Workforce related charges
Acquisition related adjustments
Levelized foreign currency translation

Compensation expense, as adjusted

Reported compensation expense ratios 

Adjusted compensation expense ratios 

2018

2017

2017

2016

$       

2,447.1

$       

2,212.3

$       

2,212.3

$       

2,040.2

(2.5)
(32.3)
(14.2)
-

(7.6)
(21.4)
(9.1)
8.7

(7.6)
(21.4)
(9.1)
-

(16.9)
(17.5)
(3.7)
(11.7)

$       

2,398.1

$       

2,182.9

$       

2,174.2

$       

1,990.4

57.6%

56.6%

58.0%

57.1%

58.0%

57.0%

58.3%

57.1%

Reported revenues

$       

4,246.9

$       

3,815.1

$       

3,815.1

$       

3,501.6

Adjusted revenues - see page 28

$       

4,236.7

$       

3,824.7

$       

3,811.7

$       

3,485.3

The increase in compensation expense in 2018 compared to 2017 was primarily due to an increase in the average number of 
employees, salary increases, one-time compensation payments and increases in incentive compensation linked to our overall 
operating results ($197.1 million in the aggregate), increases in employee benefits expense - $24.4 million, severance related 
costs - $10.9 million, deferred compensation - $2.4 million, temporary staffing - $1.2 million, partially offset by decreases in 
stock compensation expense - $0.8 million and earnout related compensation charges - $0.4 million.  The increase in employee 
headcount in 2018 compared to 2017 primarily relates to the addition of employees associated with the acquisitions that we 
completed in 2018 and new production hires.  The increase in severance related costs is due to the elimination or restructuring of 
approximately 325 positions that took place during 2018. 

The increase in compensation expense in 2017 compared to 2016 was primarily due to an increase in the average number of 
employees, salary increases, one-time compensation payments and increases in incentive compensation linked to our overall 

38 

 
             
             
             
             
             
             
             
             
             
             
             
             
             
             
             
 
               
               
               
             
             
             
             
             
             
               
               
               
                  
                
                  
             
 
operating results $146.3 million in the aggregate, increases in employee benefits expense - $15.8 million, deferred compensation -  
$6.4 million, severance related costs - $3.9 million and stock compensation expense - $0.9 million, partially offset by decreases in 
temporary staffing - $1.2 million.  The increase in employee headcount in 2017 compared to 2016 primarily relates to the addition 
of employees associated with the acquisitions that we completed in 2017 and new production hires. 

Operating expense - The following provides non-GAAP information that management believes is helpful when comparing 2018 
and 2017 operating expense and 2017 and 2016 operating expense (in millions): 

Operating expense, as reported

Acquisition integration 
Workforce and lease termination related charges
Levelized foreign currency translation

Operating expense, as adjusted

Reported operating expense ratios

Adjusted  operating expense ratios

Reported  revenues 

2018

2017

2017

2016

$          

673.5

$          

614.0

$          

614.0

$          
.

598.2

(0.9)
(6.4)
-

(7.2)
(8.7)
0.7

(7.2)
(8.7)
-

(28.8)
(3.2)
5.4

$          

666.2

$          

598.8

$          

598.1

$          

571.6

15.9%

15.7%

16.1%

15.7%

16.1%

15.7%

17.1%

16.4%

$       

4,246.9

$       

3,815.1

$       

3,815.1

$       

3,501.6

Adjusted revenues - see page 28

$       

4,236.7

$       

3,824.7

$       

3,811.7

$       

3,485.3

The increase in operating expense in 2018 compared to 2017 was due primarily to increases in technology expenses - 
$30.5 million, marketing expense - $9.4 million, meeting and client entertainment expenses - $8.9 million, real estate expenses - 
$4.3 million, office supplies - $3.4 million, employee related expense - $3.2 million, outside services expense - $3.2 million, 
licenses and fees - $2.3 million, professional and banking fees - $2.2 million, other expense - $1.9 million, business insurance - 
$1.8 million and premium financing interest expense - $0.5 million, partially offset by favorable foreign currency translation - 
$2.0 million and decreases in bad debt expense - $3.5 million, outside consulting fees - $3.4 million, lease termination charges - 
$2.3 million and change in deferred operating expense - $2.2 million.  Also contributing to the increase in operating expense in 
2018 were increased expenses associated with the acquisitions completed in 2018. 

The increase in operating expense in 2017 compared to 2016 was due primarily to unfavorable foreign currency translation -  
$7.2 million, increases in lease termination charges - $5.5 million, technology expenses - $4.8 million, employee expense - 
$4.3 million, meeting and client entertainment expenses - $3.1 million, outside consulting fees - $2.8 million, bad debt expense - 
$2.7 million, marketing expense - $1.8 million, licenses and fees - $0.9 million, outside services expense - $0.8 million, 
professional and banking fees - $0.2 million, partially offset by decreases in other expense - $6.6 million, real estate expenses - 
$5.2 million, business insurance - $3.7 million, office supplies - $2.4 million and premium financing interest expense - 
$0.1 million.  Also contributing to the increase in operating expense in 2017 were increased expenses associated with the 
acquisitions completed in 2017. 

Depreciation - The decrease in depreciation expense in 2018 compared to 2017 was due primarily to the impact of purchases of 
furniture, equipment and leasehold improvements related to office expansions and moves, and expenditures related to upgrading 
computer systems being offset by fixed assets being fully depreciated in 2018.  The increase in depreciation expense in 2017 
compared to 2016 was due primarily to the purchases of furniture, equipment and leasehold improvements related to office 
expansions and moves, and expenditures related to upgrading computer systems.  Also contributing to the increases in 
depreciation expense in 2018, 2017 and 2016 were the depreciation expenses associated with acquisitions completed during these 
years. 

Amortization - The increases in amortization in 2018 compared to 2017 and 2017 compared to 2016 were due primarily to 
amortization expense of intangible assets associated with acquisitions completed during these years.  Expiration lists, 
non-compete agreements and trade names are amortized using the straight-line method over their estimated useful lives (two to 
fifteen years for expiration lists, three to five years for non-compete agreements and two to fifteen years for trade names).  Based 
on the results of impairment reviews in 2018, 2017 and 2016, we wrote off $10.6 million, $6.2 million and $1.8 million of 
amortizable intangible assets related to the brokerage segment acquisitions.   

Change in estimated acquisition earnout payables - The change in the expense from the change in estimated acquisition 
earnout payables in 2018 compared to 2017 and 2017 compared to 2016 was due primarily to adjustments made to the estimated 
fair value of earnout obligations related to revised projections of future performance.  During 2018, 2017 and 2016, we 
recognized $17.5 million, $19.7 million and $16.9 million, respectively, of expense related to the accretion of the discount 
recorded for earnout obligations in connection with our 2018, 2017 and 2016 acquisitions.  During 2018, 2017 and 2016, we 
recognized $3.2 million of income and $9.6 million and $15.2 million of expense, respectively, related to net adjustments in the 
estimated fair market values of earnout obligations in connection with revised projections of future performance for 109, 106 and 
101 acquisitions, respectively.  

39 

 
               
               
               
             
               
               
               
               
                  
                
                  
                
 
The amounts initially recorded as earnout payables for our 2015 to 2018 acquisitions were measured at fair value as of the 
acquisition date and are primarily based upon the estimated future operating results of the acquired entities over a two- to 
three-year period subsequent to the acquisition date.  The fair value of these earnout obligations is based on the present value of 
the expected future payments to be made to the sellers of the acquired entities in accordance with the provisions outlined in the 
respective purchase agreements.  In determining fair value, we estimate the acquired entity’s future performance using financial 
projections developed by management for the acquired entity and market participant assumptions that were derived for revenue 
growth and/or profitability.  We estimate future earnout payments using the earnout formula and performance targets specified in 
each purchase agreement and these financial projections.  Subsequent changes in the underlying financial projections or 
assumptions will cause the estimated earnout obligations to change and such adjustments are recorded in our consolidated 
statement of earnings when incurred.  Increases in the earnout payable obligations will result in the recognition of expense and 
decreases in the earnout payable obligations will result in the recognition of income. 

Provision for income taxes - We allocate the provision for income taxes to the brokerage segment using local statutory rates.  
The brokerage segment’s effective tax rate in 2018, 2017 and 2016 was 25.0% (25.3 on a controlling basis), 34.8% (35.2% on a 
controlling basis) and 35.3% (35.7% on a controlling basis), respectively.  In fourth quarter 2017, new tax legislation was enacted 
in the U.S., which lowered the U.S. corporate tax rate from 35.0% to 21.0% effective January 1, 2018.  The impact of the 
adjustment of our deferred tax asset and liability balances in 2017 to reflect the U.S. rate change on the provision for income 
taxes in the brokerage segment was immaterial.  See the U.S. federal income tax law changes and SEC Staff Accounting Bulletin 
No. 118 in the Corporate Segment below for an additional discussion of the impact of the U.S. enacted tax legislation, commonly 
referred to as the Tax Cuts and Jobs Act.  We anticipate reporting an effective tax rate of approximately 24.0% to 26.0% in our 
brokerage segment for the foreseeable future.   

Net earnings attributable to noncontrolling interests - The amounts reported in this line for 2018, 2017 and 2016 include 
noncontrolling interest earnings of $10.7 million, $7.6 million and $6.5 million, respectively, primarily related to our investment 
in Capsicum Reinsurance Brokers LLP (which we refer to as Capsicum).  We are partners in this venture with Grahame Chilton, 
the former CEO of our International Brokerage Division (he stepped down from that role effective July 1, 2018).  We are the 
controlling partner, participating in 33% of Capsicum’s net operating results and Mr. Chilton owns approximately 50% of 
Capsicum. 

40 

 
Risk Management Segment 

The risk management segment accounted for 14% of our revenue in 2018.  Our risk management segment operations provide 
contract claim settlement, claim administration, loss control services and risk management consulting for commercial, not for 
profit, captive and public entities, and various other organizations that choose to self-insure property/casualty coverages or choose 
to use a third-party claims management organization rather than the claim services provided by underwriting enterprises.  
Revenues for the risk management segment are comprised of fees generally negotiated (i) on a per-claim or per-service basis, (ii) 
on a cost-plus basis, or (iii) as performance-based fees.  We also provide risk management consulting services that are recognized 
as the services are delivered. 

Financial information relating to our risk management segment results for 2018, 2017 and 2016 (in millions, except per share, 
percentages and workforce data): 

Statement of Earnings

2018

2017

Change

2017

2016

Change

Fees
Investment income 

$        

797.8
0.5

$        

736.8
0.6

$          

61.0
(0.1)

$        

736.8
0.6

$        

697.0
1.0

$          

39.8
(0.4)

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Depreciation
Amortization
Change in estimated acquisition

earnout payables

Total expenses

Earnings before income taxes
Provision for income taxes

Net earnings 

Net earnings attributable to 
noncontrolling interests
Net earnings attributable to 

controlling interests

798.3

141.6

939.9

489.7
174.6
141.6
38.7
4.3

(4.7)

844.2

95.7
25.3

70.4

-

737.4

136.0

873.4

446.9
164.8
136.0
31.1
2.9

1.6

783.3

90.1
34.4

55.7

-

60.9

5.6

66.5

42.8
9.8

7.6
1.4

(6.3)

60.9

5.6
(9.1)

14.7

-

737.4

136.0

873.4

446.9
164.8
136.0
31.1
2.9

1.6

783.3

90.1
34.4

55.7

698.0

132.1

830.1

424.4
152.7
132.1
27.2
2.5

-

738.9

91.2
34.5

56.7

-

-

39.4

3.9

43.3

22.5
12.1

3.9
0.4

1.6

44.4

(1.1)
(0.1)

(1.0)

-

$          

70.4

$          

55.7

$          

14.7

$          

55.7

$          

56.7

$           

(1.0)

Diluted earnings per share

$          

0.38

$          

0.31

$          

0.07

$          

0.31

$          

0.32

$         

(0.01)

Other information
Change in diluted earnings per share
Growth in revenues 

23%

(3%)

(before reimbursements)

Organic change in fees

 (before reimbursements)
Compensation expense ratio
 (before reimbursements)

Operating expense ratio

 (before reimbursements)

Effective income tax rate
Workforce at end of 

8%

7%

61%

22%
26%

6%

4%

61%

22%
38%

(3%)

6%

4%

61%

22%
38%

61%

22%
38%

period (includes acquisitions)
Identifiable assets at December 31

6,269
748.1

$        

5,872
738.6

$        

5,872
738.6

$        

5,449
670.9

$        

41 

 
              
              
             
              
              
             
          
          
            
          
          
            
          
          
              
          
          
              
          
          
            
          
          
            
          
          
            
          
          
            
          
          
              
          
          
            
          
          
          
          
            
            
              
            
            
              
              
              
              
              
              
              
             
              
             
              
                
              
          
          
            
          
          
            
            
            
              
            
            
             
            
            
             
            
            
             
            
            
            
            
            
             
                
                
                
                
                
                
          
          
          
          
 
The following provides non-GAAP information that management believes is helpful when comparing 2018 and 2017 EBITDAC 
and adjusted EBITDAC and 2017 and 2016 EBITDAC and adjusted EBITAC (in millions): 

2018

2017

Change

2017

2016

Change

Net earnings, as reported
Provision for income taxes
Depreciation
Amortization
Change in estimated acquisition 

earnout payables

Total EBITDAC 

Workforce and lease termination 

 related charges

Levelized foreign currency translation

$          

70.4
25.3
38.7
4.3

$          

55.7
34.4
31.1
2.9

26.4%

$          

55.7
34.4
31.1
2.9

$          

56.7
34.5
27.2
2.5

(4.7)

134.0

4.7
-

1.6

125.7

0.9
(0.5)

6.6%

1.6

125.7

0.9
-

-

120.9

2.2
0.7

-1.8%

3.9%

EBITDAC, as adjusted

$        

138.7

$        

126.1

10.0%

$        

126.6

$        

123.8

2.2%

Net earnings margin, before 

reimbursements, as reported

EBITDAC margin, before

reimbursements, as adjusted

Reported revenues before

reimbursements

Adjusted revenues - before
 reimbursements - see page 28

8.8%

7.6% +127 bpts

7.6%

8.1% +57 bpts

17.4%

17.2%  +21 bpts

17.2%

17.7% +53 bpts

$        

798.3

$        

737.4

$        

737.4

$        

698.0

$        

798.3

$        

734.7

$        

737.4

$        

700.0

Fees - The increase in fees for 2018 compared to 2017 was primarily due to new business of $78.8 million and higher 
international performance bonus fees, which were partially offset by lost business of $29.3 million.  The increase in fees for 2017 
compared to 2016 was primarily due to new business of $69.5 million and higher international performance bonus fees, which 
were partially offset by lost business of $30.5 million.  Organic change in fee revenues was 7% in 2018 and 4% in 2017.  

Items excluded from organic fee computations yet impacting revenue comparisons in 2018 and 2017 include the following 
(in millions):   

2018 Organic Revenue

2017 Organic Revenue

2018

2017

Change

2017

2016

Change

Fees
International performance bonus fees

$       

789.3
8.5

$       

732.2
4.6

7.8%

$       

732.2
4.6

$       

693.4
3.6

5.6%

Fees as reported

Less fees from acquisitions
Levelized foreign currency translation

797.8

(11.5)
-

736.8

8.3%

-
(2.6)

736.8

(11.9)
-

697.0

5.7%

-
2.0

Organic fees

$       

786.3

$       

734.2

7.1%

$       

724.9

$       

699.0

3.7%

Reimbursements - Reimbursements represent amounts received from clients reimbursing us for certain third-party costs 
associated with providing our claims management services.  In certain service partner relationships, we are considered a principal 
because we direct the third party, control the specified service and combine the services provided into an integrated solution.  
Given this principal relationship, we are required to recognize revenue on a gross basis and service partner vendor fees in the 
operating expense line in our consolidated statement of earnings.  The increase in reimbursements in 2018 compared to 2017 and 
2017 compared to 2016 were primarily due to the net increase in new business discussed above. 

Investment income - Investment income primarily represents interest income earned on our cash and cash equivalents.  
Investment income in 2018 decreased compared to 2017 primarily due to lower levels of invested assets in 2018.  Investment 
income in 2017 decreased compared to 2016 primarily due to lower levels of invested assets in 2017.   

42 

 
            
            
            
            
            
            
            
            
              
              
              
              
             
              
              
                
          
          
          
          
              
              
              
              
                
             
                
              
 
             
             
             
             
         
         
         
         
          
               
          
               
               
            
               
             
 
Compensation expense - The following provides non-GAAP information that management believes is helpful when comparing 
2018 and 2017 compensation expense and 2017 and 2016 compensation expense (in millions): 

Compensation expense, as reported

$          

489.7

$          

446.9

$          

446.9

$          

424.4

Workforce and lease termination related charges
Levelized foreign currency translation

(4.3)
-

(0.9)
(1.7)

(0.9)
-

(1.9)
1.1

Compensation expense, as adjusted

$          

485.4

$          

444.3

$          

446.0

$          

423.6

2018

2017

2017

2016

Reported compensation expense ratios 

(before reimbursements)

Adjusted compensation expense ratios 

(before reimbursements)

61.3%

60.6%

60.6%

60.8%

60.8%

60.5%

60.5%

60.5%

Reported revenues (before reimbursements)

$          

798.3

$          

737.4

$          

737.4

$          

698.0

Adjusted revenues (before reimbursements) - see page 28

$          

798.3

$          

734.7

$          

737.4

$          

700.0

The increase in compensation expense in 2018 compared to 2017 was primarily due to increased headcount and increases in 
salaries ($36.8 million in the aggregate), severance related costs - $3.4 million, employee benefits - $3.1 million, temporary-
staffing expense - $2.4 million and deferred compensation - $0.1 million, partially offset by a favorable foreign currency 
translation $1.6 million and a decrease in stock compensation expense $1.4 million.  The increase in severance related costs is due 
to the elimination or restructuring of approximately 75 positions that took place during 2018. 

The increase in compensation expense in 2017 compared to 2016 was primarily due to increased headcount and increases in 
salaries ($17.3 million in the aggregate), unfavorable foreign currency translation - $1.1 million, temporary-staffing expense -
$2.1 million, deferred compensation - $1.3 million, employee benefits - $1.0 million and stock compensation expense -
$0.7 million, partially offset by a decrease in severance related costs - $1.0 million.  

Operating expense - The following provides non-GAAP information that management believes is helpful when comparing 2018 
and 2017 operating expense and 2017 and 2016 operating expense (in millions): 

2018

2017

2017

2016

Operating expense, as reported

$          

174.6

$          

164.8

$          

164.8

$          

152.7

Workforce and lease termination related charges
Levelized foreign currency translation

(0.4)
-

-
(0.5)

-
-

(0.3)
0.2

Operating expense, as adjusted

$          

174.2

$          

164.3

$          

164.8

$          

152.6

Reported compensation expense ratios 

(before reimbursements)

Adjusted compensation expense ratios 

(before reimbursements)

21.9%

22.4%

22.3%

21.9%

21.8%

22.4%

22.3%

21.8%

Reported revenues (before reimbursements)

$          

798.3

$          

737.4

$          

737.4

$          

698.0

Adjusted revenues - (before reimbursements) see page 28 

$          

798.3

$          

734.7

$          

737.4

$          

700.0

The increase in operating expense in 2018 compared to 2017 was primarily due to an adverse make-whole settlement - 
$1.5 million and increases in technology expenses - $5.6 million, outside consulting fees - $3.0 million, business insurance - 
$1.4 million, meeting and client entertainment expense - $1.0 million, employee expense - $0.9 million, bad debt expense -
$0.6 million, lease termination related charges - $0.4 million and outside services - $0.2 million, partially offset by decreases in 
other expense - $2.8 million, professional and banking fees - $1.7 million and licenses and fees - $0.4 million and office supplies 
- $0.1 million. 

The increase in operating expense in 2017 compared to 2016 was primarily due to increases in outside consulting fees - 
$3.6 million, other expense - $2.2 million, professional and banking fees -$2.1 million, employee expense - $1.7 million, 
technology expenses - $0.9 million, meeting and client entertainment expense - $0.8 million, licenses and fees - $0.6 million, 
business insurance - $0.6 million, office supplies - $0.6 million, outside services - $0.4 million, partially offset by decreases in 
real estate expenses - $1.0 million, bad debt expense - $0.3 million and lease termination related charges - $0.3 million.   

43 

 
               
               
               
               
                  
               
                  
                
 
               
                  
                  
               
                  
               
                  
                
 
 
 
Depreciation - Depreciation expense increased in 2018 compared to 2017 and 2017 compared to 2016, which reflects the impact 
of purchases of furniture, equipment and leasehold improvements related to office expansions and moves and expenditures related 
to upgrading computer systems.   

Amortization - Amortization expense increased in 2018 compared to 2017 and increased in 2017 compared to 2016.  
Historically, the risk management segment has made few acquisitions.  In 2018, we made four acquisitions with annualized 
revenues of approximately $21.9 million.  In 2017, we made three acquisitions with annualized revenues of approximately 
$13.3 million.  We made no material acquisitions in this segment in 2016.  No indicators of impairment were noted in 2018, 2017 
or 2016.   

Change in estimated acquisition earnout payables - The change in expense from the change in estimated acquisition earnout 
payables in 2018 compared to 2017 and 2017 compared to 2016, were due primarily to adjustments made in 2018 and 2017 to the 
estimated fair value of an earnout obligation related to revised projections of future performance.  During 2018 and 2017, we 
recognized $1.3 million and $0.5 million, respectively, of expense related to the accretion of the discount recorded for earnout 
obligations in connection with our 2018 and 2017 acquisitions, respectively.  During 2018, we recognized $6.0 million of income 
related to net adjustments in the estimated fair value of earnout obligations related to revised projections of future performance 
for three acquisitions.  During 2017, we recognized $1.1 million of expense related to net adjustments in the estimated fair value 
of earnout obligations related to revised projections of future performance for two acquisitions.   

Provision for income taxes - We allocate the provision for income taxes to the risk management segment using local statutory 
rates.  The risk management segment’s effective tax rate in 2018, 2017 and 2016 was 26.4%, 38.2% and 37.8%, respectively.  In 
fourth quarter 2017, new tax legislation was enacted in the U.S., which lowered the U.S. corporate tax rate from 35.0% to 21.0% 
effective January 1, 2018.  The impact of the adjustment of our deferred tax asset and liability balances in 2017 to reflect the U.S. 
rate change on the provision for income taxes in the brokerage segment was immaterial.  See the U.S. federal income tax law 
changes and SEC Staff Accounting Bulletin No. 118 in the Corporate Segment below for an additional discussion of the impact of 
the U.S. enacted tax legislation commonly referred to as the Tax Cuts and Jobs Act.  We anticipate reporting an effective tax rate 
on adjusted results of approximately 25.0% to 27.0% in our risk management segment for the foreseeable future.   

44 

 
Corporate Segment 

The corporate segment reports the financial information related to our clean energy investments, our debt, certain corporate and 
acquisition-related activities and the impact of foreign currency translation.  See Note 14 to our 2018 consolidated financial 
statements for a summary of our investments at December 31, 2018 and 2017 and a detailed discussion of the nature of these 
investments.  See Note 8 to our 2018 consolidated financial statements for a summary of our debt at December 31, 2018 and 
2017.   

Financial information relating to our corporate segment results for 2018, 2017 and 2016 (in millions, except per share and 
percentages): 

Statement of Earnings

2018

2017

Change

2017

2016

Change

Revenues from consolidated clean 

coal production plants

$     

1,694.6

$     

1,515.6

$        

179.0

$     

1,515.6

$     

1,303.8

$        

211.8

Royalty income from clean coal

licenses

Loss from unconsolidated 

clean coal production plants

Other net revenues 

Total revenues

Cost of revenues from consolidated 

clean coal production plants

Compensation
Operating
Interest
Depreciation

Total expenses

Loss before income taxes
Benefit for income taxes

Net earnings

Net earnings attributable to 
noncontrolling interests
Net earnings attributable to 

controlling interests

54.1

(2.4)
0.9

46.4

(1.5)
-

7.7

(0.9)
0.9

46.4

(1.5)
-

48.1

(1.8)
(1.3)

1,747.2

1,560.5

186.7

1,560.5

1,348.8

1,816.0
89.5
55.6
138.4
28.2

2,127.7

(380.5)
(412.8)

32.3

1,635.9
88.2
50.3
124.1
28.2

1,926.7

(366.2)
(412.7)

46.5

180.1
1.3
5.3
14.3
-

201.0

(14.3)
(0.1)

(14.2)

1,635.9
88.2
50.3
124.1
28.2

1,926.7

(366.2)
(412.7)

46.5

1,408.6
72.6
25.4
109.8
19.2

1,635.6

(286.8)
(317.8)

31.0

(1.7)

0.3
1.3

211.7

227.3
15.6
24.9
14.3
9.0

291.1

(79.4)
(94.9)

15.5

31.7

28.0

3.7

28.0

27.0

1.0

$            

0.6

$          

18.5

$         

(17.9)

$          

18.5

$            

4.0

$          

14.5

Diluted net earnings per share

$            
-

$          

0.10

$         

(0.10)

$          

0.10

$          

0.02

$          

0.08

Identifiable assets at December 31

$     

1,800.8

$     

1,766.8

$     

1,766.8

$     

1,548.7

EBITDAC
Net earnings
Benefit for income taxes
Interest
Depreciation

EBITDAC

$          

32.3
(412.8)
138.4
28.2

$          

46.5
(412.7)
124.1
28.2

$         

(14.2)
(0.1)
14.3
-

$          

46.5
(412.7)
124.1
28.2

$          

31.0
(317.8)
109.8
19.2

$          

15.5
(94.9)
14.3
9.0

$       

(213.9)

$       

(213.9)

$              
-

$       

(213.9)

$       

(157.8)

$         

(56.1)

Revenues - Revenues in the corporate segment consist of the following: 

•  Revenues from consolidated clean coal production plants represents revenues from the consolidated IRC Section 45 
facilities in which we have a majority ownership position and maintain control over the operations at the related 
facilities.   

The increases in 2018, 2017 and 2016 are due to increased production of clean coal.  

45 

 
            
            
              
            
            
             
             
             
             
             
             
              
              
                
              
                
             
              
       
       
          
       
       
          
       
       
          
       
       
          
            
            
              
            
            
            
            
            
              
            
            
            
          
          
            
          
          
            
            
            
                
            
            
              
       
       
          
       
       
          
         
         
           
         
         
           
         
         
             
         
         
           
            
            
           
            
            
            
            
            
              
            
            
              
         
         
             
         
         
           
          
          
            
          
          
            
            
            
                
            
            
              
 
•  Royalty income from clean coal licenses represents revenues related to Chem-Mod LLC.  We held a 46.5% controlling 

interest in Chem-Mod LLC.  As Chem-Mod LLC’s manager, we are required to consolidate its operations.  

The increase in royalty income in 2018 compared to 2017 was due to increased production of refined coal by Chem-
Mod LLC’s licensees.  The decrease in royalty income in 2017 compared to 2016, was due to reductions in production 
of refined coal by Chem-Mod LLC’s licensees. 

Expenses related to royalty income of Chem-Mod LLC were $4.1 million, $2.3 million and $2.4 million in 2018, 2017 
and 2016, respectively.  These expenses are included in the operating expenses discussed below. 

•  Loss from unconsolidated clean coal production plants represents our equity portion of the pretax operating results from 

the unconsolidated IRC Section 45 facilities.  The production of refined coal generates pretax operating losses. 

The losses in 2018, 2017 and 2016 were low because the vast majority of our operations are now consolidated. 

•  Other net revenues include the following:   

In 2018, we recorded $0.9 million of gain from our legacy investments. 

In 2017, we recorded a $0.2 million equity accounting loss related to one of our legacy investments, a $0.1 million gain 
related to the liquidation of legacy investments and a $0.1 million gain on the sale of shares in a partially owned entity. 

In 2016, we recorded $0.8 million of rental income related to our new headquarters facility.  We also recognized 
$0.8 million of equity basis accounting losses related to our legacy investments and we recognized a $1.3 million 
impairment loss related to clean coal production plants, including engineering costs of $0.7 million incurred for two 
locations that will not be used. 

Cost of revenues - Cost of revenues from consolidated clean coal production plants in 2018, 2017 and 2016 consists of the cost 
of coal, labor, equipment maintenance, chemicals, supplies, management fees and depreciation incurred by the clean coal 
production plants to generate the consolidated revenues discussed above. The increases in cost of revenues in 2018 compared to 
2017 and 2017 compared to 2016, were primarily due to increased production. 

Compensation expense - Compensation expense for 2018, 2017 and 2016, respectively, was $89.5 million, $88.2 million and 
$72.6 million.  

The $1.3 million increase in 2018 compensation expense compared to 2017 was primarily due to increased staffing and salary 
increases, clean-energy performance and efforts related to implementation of the new ASC 606 accounting standard, partially 
offset by a decrease in the net pension cost related to our legacy U.S. defined pension plan and a decrease in incentive 
compensation in 2018 compared to 2017 due to efforts on the new headquarters in 2017.  

The $15.6 million increase in 2017 compensation expense compared to 2016 was primarily due to increased staffing, salary 
increases and incentive compensation related to the implementation of a new accounting standard for revenue recognition, efforts 
related to tax reform, efforts related to the new headquarters and clean-energy performance, and an increase in benefits expense.  

Operating expense - Operating expense for 2018 includes banking and related fees of $3.8 million, external professional fees 
and other due diligence costs related to 2018 acquisitions of $13.2 million, other corporate and clean energy related expenses of 
$22.4 million, corporate related marketing costs of $15.6 million, expenses of $2.8 million for systems and consulting related to 
implementation of the new revenue recognition accounting standard rules, and a net unrealized foreign exchange remeasurement 
gain of $2.2 million.   

Operating expense for 2017 includes banking and related fees of $3.5 million, external professional fees and other due diligence 
costs related to 2017 acquisitions of $10.6 million, other corporate and clean energy related expenses of $10.0 million, 
$2.2 million for a biennial corporate-wide meeting, corporate related marketing costs of $4.0 million, one-time costs of 
$12.2 million related to the new headquarters, $5.3 million of consulting expenses related to the new revenue recognition 
accounting standard and tax reform and a $2.5 million net unrealized foreign exchange remeasurement loss.   

Operating expense for 2016 includes banking and related fees of $3.2 million, external professional fees and other due diligence 
costs related to 2016 acquisitions of $3.9 million, other corporate and clean energy related expenses of $5.7 million, $4.8 million 
for a biennial corporate-wide meeting, corporate related marketing costs of $7.0 million and $0.8 million related to the litigation 
settlement.   

46 

 
Interest expense - The increase in interest expense in 2018 compared to 2017 and 2017 compared to 2016 was due to the 
following:

Change in interest expense related to:

2018 / 2017

2017 / 2016

Interest on borrowings from our Credit Agreement
Interest on the maturity of the Series B notes
Interest on the maturity of the Series C notes
Interest on the maturity of the Series K notes
Interest on the $275.0 million notes funded on June 2, 2016 
Interest on the $100.0 million notes funded on December 1, 2016 
Interest on the $250.0 million notes funded on June 27, 2017
Interest on the $398.0 million notes funded on August 2 and 4, 2017
Interest on the $500.0 million notes funded on June 13, 2018
Amortization of hedge gains
Capitalization of interest costs related to the purchase and development 

of our new headquarters building and other

Net change in interest expense

$             

(0.1)
(11.2)
(0.3)
(0.7)
-
-
5.1
9.9
12.2
(0.6)

$              

1.9
(8.1)
(2.7)
-
5.1
3.2
5.3
6.5
-
(0.4)

-

3.5

$            

14.3

$            

14.3

The capitalization of interest costs related to the purchase and development of our new corporate headquarters building that was 
completed in early 2017. 

Depreciation - Depreciation expense in 2018 was flat compared to 2017.  The increase in depreciation expense in 2017 compared 
to 2016 primarily relates to the new corporate headquarters that was placed in service in first quarter 2017 and to clean coal plants 
re-deployed in 2017 and 2016.     

Net earnings attributable to noncontrolling interests - The amounts reported in this line for 2018, 2017 and 2016 primarily 
include noncontrolling interest earnings of $37.1 million, $33.1 million and $32.7 million, respectively, related to our investment 
in Chem-Mod LLC.  As of December 31, 2018, 2017 and 2016, we held a 46.5% controlling interest in Chem-Mod LLC.  Also, 
included in net earnings attributable to noncontrolling interests are offsetting amounts related to non-Gallagher owned interests in 
several clean energy investments.   

Benefit for income taxes - We allocate the provision for income taxes to the brokerage and risk management segments using 
local statutory rates.  As a result, the provision for income taxes for the corporate segment reflects the entire benefit to us of the 
IRC Section 45 credits generated, because that is the segment which produced the credits.  The law that provides for IRC 
Section 45 tax credits substantially expires in December 2019 for our fourteen 2009 Era Plants and in December 2021 for our 
twenty 2011 Era Plants.  Our consolidated effective tax rate was (41.0)%, (43.7)% and (29.0)% for 2018, 2017 and 2016, 
respectively.  The tax rates for 2018, 2017 and 2016 were lower than the statutory rate primarily due to the amount of IRC 
Section 45 tax credits recognized during the year.  There were $252.9 million, $229.7 million and $194.4 million of Section 45 
tax credits generated and recognized in 2018, 2017 and 2016, respectively.  Also impacting the benefit for the income taxes line is 
the adoption of a new accounting pronouncement in 2017, whereby it requires that the income tax effects of awards be recognized 
in the income statement when the awards vest or are settled, rather than recognizing the tax benefits in excess of compensation 
costs through stockholders’ equity.  The income tax benefit of stock based awards that vested or were settled in the years ended 
December 31, 2018 and 2017 was $15.0 million and $15.1 million, respectively.   

U.S. federal income tax law changes - On December 22, 2017, the U.S. enacted tax legislation commonly referred to as the Tax 
Cuts and Jobs Act (which we refer to as the Tax Act), which significantly revises the U.S. tax code by, among other things, 
lowering the corporate income tax rate from 35.0% to 21.0%, limiting the deductibility of interest expense, implementing a 
territorial tax system and imposing a repatriation tax on earnings of foreign subsidiaries.  See discussion of the various impacts of 
the Tax Act below. 

SEC Staff Accounting Bulletin No. 118 
SEC Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act (which we refer to as 
SAB 118) describes three scenarios associated with a company’s status of accounting for income tax reform.  Under the SAB 118 
guidance, we made reasonable estimates for certain effects of tax reform in our 2017 consolidated financial statements.  We 
recognized provisional amounts for our deferred income taxes and repatriation tax based on reasonable estimates.  As of the date 
of this Annual Report on Form 10-K, we have completed our analysis and finalized our estimates under SAB 118.  Finalization of 
the previous estimates under SAB 118 have been recorded as discrete items in 2018.   

See Note 18 to our consolidated financial statements for a discussion of our assessment of the impact of the Tax Act.   

47 

 
             
               
               
               
               
                  
                  
                
                  
                
                
                
                
                
              
                  
               
               
                  
                
 
 
 
Tax Act Items Impacting the Company Going Forward 
Alternative Minimum Tax Credit - The Tax Act repealed the corporate Alternative Minimum Tax (which we refer to as AMT) 
for years beginning January 1, 2018, and provides that existing AMT credit carryovers will be utilized or refunded beginning in 
2018 and ending in 2021, according to a specific formula.  We have AMT credit carryovers that are currently reflected as deferred 
tax assets in the December 31, 2018 consolidated balance sheet, which we expect to be fully utilized or refunded to us by tax year 
2021.  

Global Intangible Low Taxed Income - The Tax Act requires U.S. shareholders to include in income certain “global intangible 
low-taxed income” (which we refer to as GILTI) beginning in 2018.  We have adopted a policy to include the GILTI income in 
the future period when the tax arises and we recorded income tax expense on such income for the year ended December 31, 2018.   

Base Erosion Anti-Abuse Tax - The Tax Act introduced the U.S. Base Erosion and Anti-Abuse Tax (which we refer to as 
BEAT), effective January 1, 2018.  We have finalized our analysis and determined that our base erosion payments do not exceed 
the threshold for applicability for the year ended December 31, 2018, and we do not currently anticipate any significant long-term 
impact from the BEAT on our effective income tax rate in future periods. 

Interest Expense Limitation - Under the Tax Act, the deductibility of “net interest” for a business is limited to 30% of adjusted 
taxable income.  Interest that is disallowed can be carried forward indefinitely.  We have evaluated the impact and determined 
there is no limit on our interest deductibility for federal income tax purposes for the year ended December 31, 2018. 

Executive Compensation - The Tax Act contains provisions that may limit deductions for executive compensation.  We 
determined that our ability to deduct executive compensation will be limited as a result of the Tax Act. 

Entertainment Expenses - The Tax Act contains provisions that may further limit deductions for entertainment expenses.  We 
determined that our ability to deduct entertainment expenses will be further limited as a result of the Tax Act. 

48 

 
The following provides non-GAAP information that we believe is helpful when comparing 2018, 2017 and 2016 operating results 
for the corporate segment (in millions):  

Components of 
Corporate S egment

Pretax
Loss

2018
Income
Tax
Benefit

Net
 Earnings
(Loss)

Pretax
Loss

2017
Income
Tax
Benefit

Net
 Earnings
(Loss)

Pretax
Loss

2016
Income
Tax
Benefit

Net
 Earnings
(Loss)

$  

(141.9)

$    

36.9

$ 

(105.0)

$  

(126.8)

$    

50.8

$   

(76.0)

$  

(112.8)

$    

45.1

$   

(67.7)

(188.1)

306.7

(13.9)

(65.8)

(2.5)

-

-

1.5

70.9

(3.2)

-

-

118.6

(12.4)

5.1

(5.7)

-

-

(161.3)

294.0

(11.2)

(68.1)

(2.5)

(11.1)

2.9

53.4

4.0

2.3

(13.2)

5.3

132.7

(8.3)

(14.7)

1.5

(8.8)

(7.9)

18.5

(133.2)

247.6

(4.6)

(43.0)

-

(20.2)

0.7

20.3

-

4.1

-

-

(313.8)

317.8

Reported full year

(412.2)

412.8

0.6

(394.2)

412.7

(8.9)

(8.9)

2.5

(4.0)

(1.5)

-

-

(22.0)
-

(22.0)
-

-
11.1

-
(2.3)

-

-

13.2

(5.3)

-
8.8

7.9

-
20.2

-
(4.1)

-

-

-

As Reported
Interest and banking 

costs

Clean energy 

related (1) 

Acquisition costs

Corporate

Impact of U.S. tax reform 

Litigation settlement 

Home office lease

   termination/move 

Adjustments
Impact of U.S. tax reform 
Corporate legal entity

 restructuring
Litigation settlement
Home office lease
   termination/move

As Adjusted
Interest and banking 

-

-
-

-

114.4

(3.9)

(22.7)

-

(16.1)

-

4.0

-

-
16.1

costs

(141.9)

36.9

(105.0)

(126.8)

50.8

(76.0)

(112.8)

45.1

(67.7)

Clean energy 
related (1) 
Acquisition costs
Corporate
Impact of U.S. tax reform 
Litigation settlement 
Home office lease
   termination/move 

(188.1)
(13.9)
(65.8)
(2.5)
-

306.7
1.5
48.9
(12.1)
-

118.6
(12.4)
(16.9)
(14.6)
-

(161.3)
(11.2)
(68.1)
-
-

294.0
2.9
53.4
-
-

132.7

(8.3)
(14.7)
-
-

(133.2)

(4.6)
(43.0)
-
-

247.6
0.7
20.3
-
-

114.4
(3.9)
(22.7)
-
-

-

-

-

-

-

-

-

-

-

Adjusted full year

$  

(412.2)

$  

381.9

$   

(30.3)

$  

(367.4)

$  

401.1

$    

33.7

$  

(293.6)

$  

313.7

$    

20.1

(1)  Pretax earnings (loss) are presented net of amounts attributable to noncontrolling interests of $31.7 million in 2018, 

$28.0 million in 2017 and $27.0 million in 2016. 

Interest and banking costs and debt - Interest and banking costs includes expenses related to our debt.   

Clean energy related - Includes the operating results related to our investments in clean coal production plants and Chem-
Mod LLC.   

Acquisition costs - Consists of professional fees, due diligence and other costs incurred related to our acquisitions.   

Corporate - Consists of overhead allocations mostly related to corporate staff compensation and other corporate level activities, 
costs related to biennial company-wide award event, cross-selling and motivational meetings for our production staff and field 
management, expenses related to our new corporate headquarters, corporate related marketing costs, expenses for systems and 
consulting related to the implementation of the new revenue recognition accounting and tax reform rules and the impact of 
foreign currency translation.  

49 

 
    
    
    
    
    
    
    
    
    
      
        
     
      
        
       
        
        
       
      
      
        
      
      
     
      
      
     
        
       
       
        
        
        
           
          
          
           
          
          
      
        
       
      
        
     
           
          
          
      
        
       
           
          
          
    
    
        
    
    
      
    
    
        
           
       
       
         
       
       
           
          
          
           
     
     
           
          
          
           
          
          
           
          
          
       
       
        
       
       
      
           
          
          
       
       
        
           
          
          
    
      
   
    
      
     
    
      
     
    
    
    
    
    
    
    
    
    
      
        
     
      
        
       
        
        
       
      
      
     
      
      
     
      
      
     
        
     
     
           
          
          
           
          
          
           
          
          
           
          
          
           
          
          
           
          
          
           
          
          
           
          
          
 
 
 
During the year ended December 31, 2018 and 2017, we incurred $5.9 million and $8.9 million, respectively, of pre-tax costs 
related to implementing a new accounting standard related to how companies recognize revenue, which was effective beginning 
in January 2018.  These charges are included in the table above in the corporate line.  A new accounting pronouncement, 
ASU No. 2016-09, Improvements to Employee Share-Based Payment Accounting, was effective January 1, 2017.  It requires that 
the income tax effects of awards be recognized in the income statement (in the Income Tax Benefit column above) when the 
awards vest or are settled, rather than recognizing the tax benefits in excess of compensation costs through stockholders’ equity.  
The income tax benefit of stock based awards that vested or were settled in the year ended December 31, 2018 and 2017 was 
$15.0 million and $15.1 million, respectively, and is included in the table above in the Corporate line.  The income tax benefit of 
stock based awards that vested or were settled in the year ended December 31, 2016 was $6.5 million and is not included in the 
Income Tax Benefit column above. 

Litigation settlement - During the third quarter of 2015, we settled litigation against certain former U.K. executives and their 
advisors for a pretax gain of $31.0 million ($22.3 million net of costs and taxes in third quarter).  Incremental after-tax expenses 
that arose in connection with this matter were $8.8 million and $16.1 million in 2017 and 2016, respectively.   

Home office lease termination/move - During 2017, we relocated our corporate office headquarters to a nearby suburb of 
Chicago.  Move related after-tax charges were $7.9 million in 2017.  These charges are presented in the corporate segment. 

Impact of U.S. tax reform - Consists of the tax expense from (a) adjusting December 31, 2017 initial estimates from the U.S. tax 
legislation passed in the fourth quarter of 2017 and (b) the on-going impact of such legislation - principally the partial taxation of 
foreign earnings, nondeductible executive compensation and entertainment expenses.  Under the SEC Staff Accounting Bulletin 
No. 118 guidance, in our December 31, 2017 consolidated financial statements, we recognized provisional amounts for deferred 
income taxes and repatriation tax based on reasonable estimates and interpretations of the new tax legislation.  The ultimate 
impact of the new tax legislation did differ from our estimated amounts as of December 31, 2017 amounts, due to, among other 
things, changes in interpretations and assumptions we made, or additional regulatory or accounting guidance that was issued with 
respect to the new tax legislation.  In fourth quarter 2018, the IRS issued clarifying guidance related to the new tax legislation 
which resulted in us recognizing a tax benefit of $8.9 million in the quarter.  Any additional taxes associated with the ongoing 
impact of the tax legislation had a de minimis impact on our cash taxes paid due to tax credits generated from our clean energy 
investments.   

Corporate legal entity restructuring - Consists of the tax benefit related to the release of valuation allowances that resulted 
from moving a legal entity within our subsidiary structure. 

Clean energy investments - We have investments in limited liability companies that own 29 clean coal production plants 
developed by us and five clean coal production plants we purchased from a third party on September 1, 2013.  All 34 plants 
produce refined coal using propriety technologies owned by Chem-Mod LLC.  We believe that the production and sale of refined 
coal at these plants are qualified to receive refined coal tax credits under IRC Section 45.  The 14 plants which were placed in 
service prior to December 31, 2009 (which we refer to as the 2009 Era Plants) can receive tax credits through 2019 and the 20 
plants which were placed in service prior to December 31, 2011 (which we refer to as the 2011 Era Plants) can receive tax credits 
through 2021.   

The following table provides a summary of our clean coal plant investments as of December 31, 2018 (in millions): 

Our
Book Value At
 December 31, 2018

Our Portion of Estimated
Low Range
2019
After-tax
Earnings

High Range
2019
After-tax
Earnings

$                          

5.1

$             

13.0

$             

15.0

-

Not Estimable

Not Estimable

43.2

0.2

4.0

70.0

75.0

Not Estimable

Not Estimable

22.0

25.0

Investments that own 2009 Era Plants
12 Under long-term production contracts
2 Not currently active in negotiations for long-term 

production contracts

Investments that own 2011 Era Plants
19 Under long-term production contracts
1 In early stages of negotiations for long-term 

production contract

Chem-Mod royalty income, net of noncontrolling interests

50 

 
                              
                          
               
               
                            
                            
               
               
 
 
 
The estimated earnings information in the table reflects management’s current best estimate of the 2019 low and high ranges of 
after-tax earnings based on early production estimates from the host utilities, other operating assumptions, including current U.S. 
federal income tax laws.  However, coal-fired power plants may not ultimately produce refined fuel at estimated levels due to 
seasonal electricity demand, production costs, natural gas prices, weather conditions, as well as many other operational, 
regulatory and environmental compliance reasons.  Future changes in EPA regulations or U.S. federal income tax laws might 
materially impact these estimates. 

Our investment in Chem-Mod LLC generates royalty income from refined coal production plants owned by those limited liability 
companies in which we invest as well as refined coal production plants owned by other unrelated parties.  Future changes in EPA 
regulations or U.S. federal income tax laws might materially impact these estimates.  

We may sell ownership interests in some or all of the plants to co-investors and relinquish control of the plants, thereby becoming 
a noncontrolling, minority investor.  In any limited liability company where we are a noncontrolling, minority investor, the 
membership agreement for the operations contains provisions that preclude an individual member from being able to make major 
decisions that would denote control.  As of any future date we become a noncontrolling, minority investor, we would 
deconsolidate the entity and subsequently account for the investment using equity method accounting. 

We currently have no construction commitments related to our refined coal plants. 

We are aware that some of the coal-fired power plants that purchase the refined coal are considering changing to burning natural 
gas rather than coal, or shutting down completely for economic reasons.  The entities that own such plants are prepared to move 
the refined coal plants to another coal-fired power plant, if necessary.  If these potential developments were to occur, we estimate 
those refined coal plants will not operate for 12 to 18 months during their movement and redeployment (this would result in only 
the 2011 Era Plants being able to be moved and deployed in the future), and the new coal-fired power plant may be a higher or 
lower volume plant, all of which could have a material impact on the amount of tax credits that are generated by these plants. 

There is a provision in IRC Section 45 that phases out the tax credits if the coal reference price per ton, based on market prices, 
reaches certain levels as follows:  

Calendar Year

IRS Reference 
Price
per Ton

IRS Beginning 
Phase Out 
Price

IRS 100%
Phase Out
Price

2010
2011
2012
2013
2014
2015
2016
2017
2018
2019

$54.74
55.66
58.49
58.23
56.88
57.64
53.74
51.09
49.68
(1)

$77.78
78.41
80.25
81.69
81.82
83.17
84.38
85.64
86.94
(1)

$86.53
87.16
89.00
90.44
90.57
91.92
93.13
94.39
95.69
(1)

Conclusion

No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
No phase out
(1)

(1)  The IRS will not release the factors for 2019 until April or May 2019.  Based on our analysis of the factors used in the 

IRS’ phase out calculations, it is our belief that there will be no phase out in 2019. 

See the risk factors regarding our IRC Section 45 investments under Item 1A, “Risk Factors.” for a more detailed discussion of 
these and other factors could impact the information above.  See Note 14 to our 2018 consolidated financial statements for more 
information regarding risks and uncertainties related to these investments. 

Financial Condition and Liquidity 

Liquidity describes the ability of a company to generate sufficient cash flows to meet the cash requirements of its business 
operations.  The insurance brokerage industry is not capital intensive.  Historically, our capital requirements have primarily 
included dividend payments on our common stock, repurchases of our common stock, funding of our investments, acquisitions of 
brokerage and risk management operations and capital expenditures.   

Cash Flows From Operating Activities 

Historically, we have depended on our ability to generate positive cash flow from operations to meet a substantial portion of our 
cash requirements.  We believe that our cash flows from operations and borrowings under our Credit Agreement will provide us 
with adequate resources to meet our liquidity needs in the foreseeable future.  To fund acquisitions made during 2018, 2017 and 
2016, we relied on a combination of net cash flows from operations, proceeds from borrowings under our Credit Agreement, 
proceeds from issuances of senior unsecured notes and issuances of our common stock.   

51 

 
 
Cash provided by operating activities was $765.1 million, $854.2 million and $649.6 million for 2018, 2017 and 2016, 
respectively.  The decrease in cash provided by operating activities in 2018 compared to 2017 was primarily due to the following 
items: $30.0 million discretionary contribution made to our defined benefit plan in 2018, and increases in 2018 compared to 2017 
of $14.3 million of severance related payments, $9.4 million of prepaid marketing costs, and $6.7 million of payments on 
acquisition earnouts in excess of original estimates.  Also contributing to the decrease in cash provided by operating activities in 
2018 compared to 2017 were timing differences between years in the collection of receivables related to accrued supplemental, 
contingent and direct bill revenues, and income taxes.  The increase in cash provided by operating activities in 2017 compared to 
2016 was primarily due to improved cash flow generated from our core brokerage and risk management operating units.   

In addition, cash provided by operating activities in 2018 was unfavorably impacted by timing differences in the receipt and 
disbursements of client fiduciary balances in 2018 compared to 2017.  The following table summarizes two lines from our 
consolidated statement of cash flows and provides information that management believes is helpful when comparing changes in 
client fiduciary related balances for 2018, 2017 and 2016 (in millions): 

2018

2017

2016

Net change in premiums and fees receivable
Net change in premiums payable to underwriting enterprises

$              

(783.1)
819.7

$                

(47.7)
166.9

$              

(777.2)
770.0

Net cash provided (used) by the above

$                 

36.6

$               

119.2

$                  

(7.2)

In addition, cash provided by operating activities for 2016 were unfavorably impacted by acquisition related integration costs.  
During second quarter 2015, we entered into compensation-based retention agreements with certain key employees of our 
international brokerage operations.  These retention agreements added after-tax charges of $7.3 million and $15.4 million for 
2017 and 2016, respectively, to our compensation expense.   

Our cash flows from operating activities are primarily derived from our earnings from operations, as adjusted, for our non-cash 
expenses, which include depreciation, amortization, change in estimated acquisition earnout payables, deferred compensation, 
restricted stock, and stock-based and other non-cash compensation expenses.  Cash provided by operating activities can be 
unfavorably impacted if the amount of IRC Section 45 tax credits generated (which is the amount we recognize for financial 
reporting purposes) is greater than the amount of tax credits actually used to reduce our tax cash obligations.  Excess tax credits 
produced during the period result in an increase to our deferred tax assets, which is a net use of cash related to operating 
activities.  Please see “Clean energy investments” below for more information on their potential future impact on cash provided 
by operating activities.  

When assessing our overall liquidity, we believe that the focus should be on net earnings as reported in our consolidated 
statement of earnings, adjusted for non-cash items (i.e., EBITDAC), and cash provided by operating activities in our consolidated 
statement of cash flows.  Consolidated EBITDAC was $1,046.4 million, $900.6 million and $826.5 million for 2018, 2017 and 
2016, respectively.  Net earnings attributable to controlling interests were $633.5 million, $481.3 million and $396.5 million for 
2018, 2017 and 2016, respectively.  We believe that EBITDAC items are indicators of trends in liquidity.  From a balance sheet 
perspective, we believe the focus should not be on premium and fees receivable, premiums payable or restricted cash for trends in 
liquidity.  Net cash flows provided by operations will vary substantially from quarter to quarter and year to year because of the 
variability in the timing of premiums and fees receivable and premiums payable.  We believe that in order to consider these items 
in assessing our trends in liquidity, they should be looked at in a combined manner, because changes in these balances are 
interrelated and are based on the timing of premium payments, both to and from us.  In addition, funds legally restricted as to our 
use relating to premiums and clients’ claim funds held by us in a fiduciary capacity are presented in our consolidated balance 
sheet as “Restricted cash” and have not been included in determining our overall liquidity.   

Our policy for funding our defined benefit pension plan is to contribute amounts at least sufficient to meet the minimum funding 
requirements under the IRC.  The Employee Retirement Security Act of 1974, as amended (which we refer to as ERISA), could 
impose a minimum funding requirement for our plan.  We were not required to make any minimum contributions to the plan for 
the 2018, 2017 and 2016 plan years.  Funding requirements are based on the plan being frozen and the aggregate amount of our 
historical funding.  The plan’s actuaries determine contribution rates based on our funding practices and requirements.  Funding 
amounts may be influenced by future asset performance, the level of discount rates and other variables impacting the assets 
and/or liabilities of the plan.  In addition, amounts funded in the future, to the extent not due under regulatory requirements, may 
be affected by alternative uses of our cash flows, including dividends, acquisitions and common stock repurchases.  During 2018 
we made a $30.0 million discretionary contribution to the plan in order to minimize the potential impact of having to make 
required minimum contributions to the plan in future periods.  During 2017 and 2016 we did not make discretionary contributions 
to the plan.   

52 

 
                 
                 
                 
 
 
 
See Note 13 to our 2018 consolidated financial statements for additional information required to be disclosed relating to our 
defined benefit postretirement plans.  We are required to recognize an accrued benefit plan liability for our underfunded defined 
benefit pension and unfunded retiree medical plans (which we refer to together as the Plans).  The offsetting adjustment to the 
liabilities required to be recognized for the Plans is recorded in “Accumulated Other Comprehensive Earnings (Loss),” net of tax, 
in our consolidated balance sheet.  We will recognize subsequent changes in the funded status of the Plans through the income 
statement and as a component of comprehensive earnings, as appropriate, in the year in which they occur.  Numerous items may 
lead to a change in funded status of the Plans, including actual results differing from prior estimates and assumptions, as well as 
changes in assumptions to reflect information available at the respective measurement dates.   

In 2018, the funded status of the Plans was favorably impacted by the $30.0 million contribution discussed above and an increase 
in the discount rate used in the measurement of the pension liabilities at December 31, 2018, which resulted in a decrease of 
approximately $20.2 million.  However, the funded status was unfavorably impacted by returns on the plan’s assets being lower 
in 2018 than anticipated by approximately $31.4 million.  The net change in the funded status of the Plan in 2018 resulted in a 
decrease in noncurrent liabilities in 2018 of $18.8 million.  In 2017, the funded status of the Plans was unfavorably impacted by a 
decrease in the discount rates used in the measurement of the pension liabilities at December 31, 2017, the impact of which was 
approximately $9.2 million.  However, the funded status was favorably impacted by returns on the plan’s assets being higher in 
2017 than anticipated by approximately $10.7 million.  The net change in the funded status of the Plan in 2017 resulted in a 
decrease in noncurrent liabilities in 2017 of $1.5 million.  While the change in funded status of the Plans had no direct impact on 
our cash flows from operations in 2018, 2017 and 2016, potential changes in the pension regulatory environment and investment 
losses in our pension plan have an effect on our capital position and could require us to make significant contributions to our 
defined benefit pension plan and increase our pension expense in future periods. 

Cash Flows From Investing Activities  
Capital Expenditures - Capital expenditures were $124.4 million, $129.2 million and $217.8 million for 2018, 2017 and 2016, 
respectively, of which $11.8 million in 2017, $112.1 million in 2016 related to expenditures on our new corporate headquarters 
building.  In addition, 2018 capital expenditures include amounts incurred related to investments made in information technology 
and software development projects.  Relating to the development of our new corporate headquarters, we received property tax 
related credits under a tax-increment financing note from Rolling Meadows, Illinois and an Illinois state EDGE tax credit.  
Incentives from these two programs could total between $60.0 million and $90.0 million over a fifteen-year period.  The net 
capital expenditures in 2017 primarily related to capitalized costs associated with expenditures on the implementation of new 
accounting and financial reporting systems and several other system initiatives that occurred in 2017.  The net capital 
expenditures in 2016 primarily related to capitalized costs associated with expenditures on our new corporate headquarters 
building and the implementation of new accounting and financial reporting systems and several other system initiatives that 
occurred in 2016.  In 2019, we expect total expenditures for capital improvements to be approximately $128.0 million, part of 
which is related to expenditures on office moves and expansions and updating computer systems and equipment. 

Acquisitions - Cash paid for acquisitions, net of cash and restricted cash acquired, was $784.8 million, $376.1 million and 
$243.4 million in 2018, 2017 and 2016, respectively.  The increased use of cash for acquisitions in 2018 compared to 2017 was 
primarily due to an increase in the number and size of acquisitions in 2018 than occurred in 2017 and we used less of our 
common stock to fund acquisitions in 2018.  The increased use of cash for acquisitions in 2017 compared to 2016 was primarily 
due to an increase in the number and size of acquisitions in 2017 than occurred in 2016 and we used less of our common stock to 
fund acquisitions in 2017.  In addition, during 2018, 2017 and 2016 we issued 0.8 million shares ($60.8 million), 1.0 million 
shares ($59.6 million) and 2.0 million shares ($89.6 million), respectively, of our common stock as payment for a portion of the 
total consideration paid for acquisitions and earnout payments.  We completed 48, 39 and 37 acquisitions in 2018, 2017 and 2016, 
respectively.  Annualized revenues of businesses acquired in 2018, 2017 and 2016 totaled approximately $339.8 million, 
$172.3 million and $137.9 million, respectively.  In 2019, we expect to use new debt, our Credit Agreement, cash from operations 
and our common stock to fund all, or a portion of acquisitions we complete. 

Dispositions - During 2018, 2017 and 2016, we sold several books of business and recognized one-time gains of $10.2 million, 
$3.4 million and $6.6 million, respectively.  We received cash proceeds of $14.5 million, $3.2 million and $7.8 million, 
respectively, related to these transactions.   

On January 8, 2019, we sold a travel insurance brokerage operation that was initially purchased in 2014.  In the first quarter 2019, 
we expect to recognize a one-time, net gain between $0.20 and $0.23 of diluted net earnings per share as a result of the sale. 

Clean Energy Investments - During the period from 2009 through 2018, we have made significant investments in clean energy 
operations capable of producing refined coal that we believe qualifies for tax credits under IRC Section 45.  Our current estimate 
of the 2019 annual net after-tax earnings, including IRC Section 45 tax credits, which will be produced from all of our clean 
energy investments in 2019, is $105.0 million to $115.0 million.  The IRC Section 45 tax credits generate positive cash flow by 
reducing the amount of federal income taxes we pay, which is offset by the operating expenses of the plants, by capital 
expenditures related to the redeployment, and in some cases the relocation of refined coal plants.  We anticipate positive net cash 
flow related to IRC Section 45 activity in 2019.  However, there are several variables that can impact net cash flow from clean 
energy investments in any given year.  Therefore, accurately predicting positive or negative cash flow in particular future periods 
is not possible at this time.  Nonetheless, if current ownership interests remain the same, if capital expenditures related to 

53 

 
redeployment and relocation of refined coal plants remain as currently anticipated, and if we continue to generate sufficient 
taxable income to use the tax credits produced by our IRC Section 45 investments, we anticipate that these investments will 
continue to generate positive net cash flows for the period 2019 through at least 2025.  While we cannot precisely forecast the 
cash flow impact in any particular period, we anticipate that the net cash flow impact of these investments will be positive overall.  
Please see "Clean energy investments" on pages 50 to 51 for a more detailed description of these investments and their risks and 
uncertainties. 

Cash Flows From Financing Activities  

On April 8, 2016, we entered into an amendment and restatement to our multicurrency credit agreement dated September 19, 
2013 (which we refer to as the Credit Agreement) with a group of fifteen financial institutions.  The amendment and restatement, 
among other things, extended the expiration date of the Credit Agreement from September 19, 2018 to April 8, 2021 and 
increased the revolving credit commitment from $600.0 million to $800.0 million, of which $75.0 million may be used for 
issuances of standby or commercial letters of credit and up to $75.0 million may be used for the making of swing loans, (as 
defined in the Credit Agreement).  We may from time to time request, subject to certain conditions, an increase in the revolving 
credit commitment under the Credit Agreement up to a maximum aggregate revolving credit commitment of $1,100.0 million.  
There were $265.0 million of borrowings outstanding under the Credit Agreement at December 31, 2018.  Due to the outstanding 
borrowing and letters of credit, $518.0 million remained available for potential borrowings under the Credit Agreement at 
December 31, 2018.   

We use the Credit Agreement to post letters of credit and to borrow funds to supplement our operating cash flows from time to 
time.  During 2018, we borrowed an aggregate of $3,075.0 million and repaid $3,000.0 million under our Credit Agreement.  
During 2017, we borrowed an aggregate of $3,643.0 million and repaid $3,731.0 million under our Credit Agreement.  During 
2016, we borrowed an aggregate of $2,740.0 million and repaid $2,657.0 million under our Credit Agreement.  Principal uses of 
the 2018, 2017 and 2016 borrowings under the Credit Agreement were to fund acquisitions, earnout payments related to 
acquisitions and general corporate purposes.   

We have a secured revolving loan facility (which we refer to as the Premium Financing Debt Facility), that provides funding for 
the three Australian (AU) and New Zealand (NZ) premium finance subsidiaries.  The Premium Financing Debt Facility is 
comprised of: (i) Facility B, which is separated into AU$160.0 million and NZ$25.0 million tranches, (ii) Facility C, an 
AU$25.0 million equivalent multi-currency overdraft tranche and (iii) Facility D, a NZ$15.0 million equivalent multi-currency 
overdraft tranche.  There was a three month increase in the AU $160.0 million tranche to AU $190.0 million, which expired on 
January 31, 2019.  The Premium Financing Debt Facility expires May 18, 2020.  At December 31, 2018, $154.0 million of 
borrowings were outstanding under the Premium Financing Debt Facility.   

At December 31, 2018, we had $3,198.0 million of corporate-related borrowings outstanding under separate note purchase 
agreements entered into in the period 2009 to 2018, $265.0 million outstanding under our credit facility, $154.0 million 
outstanding under our Premium Financing Debt Facility and a cash and cash equivalent balance of $607.2 million.  See Note 8 to 
our 2018 consolidated financial statements for a discussion of the terms of the note purchase agreements, the Credit Agreement 
and the Premium Financing Debt Facility.   

On June 13, 2018, we closed and funded offerings of $500.0 million aggregate principal amount of private placement senior 
unsecured notes (both fixed and floating rate), which was used in part to fund the $50.0 million June 24, 2018 Series K notes 
maturity.  The weighted average maturity of the $450.0 million of senior fixed rate notes is 13.6 years and their weighted average 
interest rate is 4.42% after giving effect to net hedging gains.  The interest rate on the $50.0 million of floating rate notes would 
be 4.14% using three-month LIBOR on February 4, 2019.  In 2017 and 2018, we entered into pre-issuance interest rate hedging 
transactions related to the $500.0 million private placement funded on June 13, 2018.  We realized a net cash gain of 
approximately $2.9 million on the hedging transaction that will be recognized on a pro rata basis as a reduction in our reported 
interest expense over the life of the debt. 

The notes consist of the following tranches: 

• 
• 
• 
• 
• 

$125.0 million of 4.34% senior notes due in 2028 (4.00% after giving effect to hedging gains); 

$125.0 million of 4.44% senior notes due in 2030; 

$125.0 million of 4.59% senior notes due in 2033; 

$75.0 million of 4.69% senior notes due in 2038; and 

$50.0 million of floating rate notes due in 2024, at an interest rate of 1.40% plus three-month LIBOR, calculated 
quarterly. 

On June 24, 2018 we funded the $50.0 million maturity of our Series K notes, and on November 30, 2018 we funded the 
$50.0 million maturity of our Series C notes. 

Consistent with past practice, as of December 31, 2018 we had pre-issuance hedges open for $350.0 million for 2019, 
$250.0 million for 2020 and $250.0 million for 2021. 

54 

 
On June 13, 2017, we completed a $648.0 million aggregate principal amount of private placement senior unsecured notes (both 
fixed and floating rate).  We funded $250.0 million on June 27, 2017, $300.0 million on August 2, 2017 and $98.0 million on 
August 4, 2017, which was used in part to fund the $300.0 million August 3, 2017 Series B notes maturity.  The weighted average 
maturity of the $598.0 million of senior fixed rate notes is 11.6 years and their weighted average interest rate is 4.04% after 
giving effect to hedging gains.  The interest rate on the $50.0 million of floating rate notes would be 4.39% using three-month 
LIBOR on February 4, 2019.  In 2016 and 2017, we entered into pre-issuance interest rate hedging transactions related to the 
$300.0 million August 3, 2017 notes maturity.  We realized a cash gain of approximately $8.3 million on the hedging transaction 
that will be recognized on a pro rata basis as a reduction in our reported interest expense over the life of the debt. 

We completed a $275.0 million, ten year maturity, private placement debt transaction on June 2, 2016, with a weighted average 
interest rate of 4.47%.  In 2016, we entered into a pre-issuance interest rate hedging transaction related to the $175.0 million, ten 
year tranche, of the $275.0 million private placement debt.  We realized a cash gain of approximately $1.0 million on the hedging 
transaction that will be recognized on a pro rata basis as a reduction in our reported interest expense over the ten year life of the 
debt.   

On November 30, 2016, we funded the $50.0 million 2016 maturity of our Series C notes. 

We completed a $100.0 million, eleven year maturity, private placement debt transaction on December 1, 2016, with an interest 
rate of 3.46%.  A portion of the proceeds was used to fund the $50.0 million of private placement debt that matured on 
November 30, 2016. 

The note purchase agreements, the Credit Agreement and the Premium Financing Debt Facility contain various financial 
covenants that require us to maintain specified financial ratios.  We were in compliance with these covenants as of December 31, 
2018. 

Dividends - Our board of directors determines our dividend policy.  Our board of directors determines dividends on our common 
stock on a quarterly basis after considering our available cash from earnings, our anticipated cash needs and current conditions in 
the economy and financial markets.   

In 2018, we declared $303.3 million in cash dividends on our common stock, or $1.64 per common share.  On December 21, 
2018, we paid a fourth quarter dividend of $0.41 per common share to shareholders of record as of December 7, 2018.  On 
January 30, 2019, we announced a quarterly dividend for first quarter 2019 of $0.43 per common share.  If the dividend is 
maintained at $0.43 per common share throughout 2019, this dividend level would result in an annualized net cash used by 
financing activities in 2019 of approximately $316.3 million (based on the outstanding shares as of December 31, 2018), or an 
anticipated increase in cash used of approximately $14.5 million compared to 2018.  We can make no assurances regarding the 
amount of any future dividend payments. 

Shelf Registration Statement - On November 15, 2016, we filed a shelf registration statement on Form S-3 with the SEC, 
registering the offer and sale from time to time, of an indeterminate amount of our common stock.  The availability of the 
potential liquidity under this shelf registration statement depends on investor demand, market conditions and other factors.  We 
make no assurances regarding when, or if, we will issue any shares under this registration statement.  On November 15, 2016, we 
also filed a shelf registration statement on Form S-4 with the SEC, registering 10.0 million shares of our common stock that we 
may offer and issue from time to time in connection with future acquisitions of other businesses, assets or securities.  At 
December 31, 2018, 9.2 million shares remained available for issuance under this registration statement. 

Common Stock Repurchases - We have in place a common stock repurchase plan approved by our board of directors.  During 
the year ended December 31, 2018, we repurchased 0.1 million shares of our common stock at cost of $11.3 million.  During the 
year ended December 31, 2017, we repurchased 0.3 million shares of our common stock at cost of $17.7 million.  During the year 
ended December 31, 2016, we repurchased 2.3 million shares of our common stock at cost of $101.0 million.  Under the 
provisions of the repurchase plan, we are authorized to repurchase approximately 7.3 million additional shares at December 31, 
2018.  The plan authorizes the repurchase of our common stock at such times and prices as we may deem advantageous, in 
transactions on the open market or in privately negotiated transactions.  We are under no commitment or obligation to repurchase 
any particular number of shares, and the plan may be suspended at any time at our discretion.  Funding for share repurchases may 
come from a variety of sources, including cash from operations, short-term or long-term borrowings under our Credit Agreement 
or other sources.   

Common Stock Issuances - Another source of liquidity to us is the issuance of our common stock pursuant to our stock option 
and employee stock purchase plans.  Proceeds from the issuance of common stock under these plans were $81.9 million in 2018, 
$60.4 million in 2017 and $45.6 million in 2016.  On May 16, 2017, our stockholders approved the 2017 Long-Term Incentive 
Plan (which we refer to as the LTIP), which replaced our previous stockholder-approved 2014 Long-Term Incentive Plan.  All of 
our officers, employees and non-employee directors are eligible to receive awards under the LTIP.  Awards which may be granted 
under the LTIP include non-qualified and incentive stock options, stock appreciation rights, restricted stock units and 
performance units, any or all of which may be made contingent upon the achievement of performance criteria.  Stock options with 
respect to 14.4 million shares (less any shares of restricted stock issued under the LTIP – 3.3 million shares of our common stock 
were available for this purpose as of December 31, 2018) were available for grant under the LTIP at December 31, 2018.  Our 
employee stock purchase plan allows our employees to purchase our common stock at 95% of its fair market value.  Proceeds 

55 

 
from the issuance of our common stock related to these plans have contributed favorably to net cash provided by financing 
activities in the years ended December 31, 2018, 2017 and 2016, and we believe this favorable trend will continue in the 
foreseeable future.   

Outlook - We believe that we have sufficient capital and access to additional capital to meet our short- and long-term cash flow 
needs.   

Contractual Obligations and Commitments  
In connection with our investing and operating activities, we have entered into certain contractual obligations and commitments.  
See Notes 8, 14 and 16 to our 2018 consolidated financial statements for additional discussion of these obligations and 
commitments.  Our future minimum cash payments, including interest, associated with our contractual obligations pursuant to our 
note purchase agreements and Credit Agreement, operating leases and purchase commitments as of December 31, 2018 are as 
follows (in millions):  

Contractual Obligations

2019

2020

Payments Due by Period
2023

2022

2021

Note purchase agreements
Credit Agreement
Premium Financing Debt Facility
Interest on debt

Total debt obligations
Operating lease obligations
Less sublease arrangements
Outstanding purchase obligations

$   

100.0
265.0
154.0
138.0

657.0
106.8
(0.8)
32.1

$   

100.0
-
-
132.5

232.5
92.0
(0.6)
14.6

$     

75.0
-
-
127.9

202.9
78.8
(0.6)
11.3

$   

200.0
-
-
122.5

322.5
61.1
(0.3)
2.1

$   

300.0
-
-
113.1

413.1
44.3
(0.3)
-

Thereafter

 Total

$    

2,423.0
-
-
444.5

$    

3,198.0
265.0
154.0
1,078.5

2,867.5
87.4
(1.0)
-

4,695.5
470.4
(3.6)
60.1

Total contractual obligations

$   

795.1

$   

338.5

$   

292.4

$   

385.4

$   

457.1

$    

2,953.9

$    

5,222.4

The amounts presented in the table above may not necessarily reflect our actual future cash funding requirements, because the 
actual timing of the future payments made may vary from the stated contractual obligation.  In addition, due to the uncertainty 
with respect to the timing of future cash flows associated with our unrecognized tax benefits at December 31, 2018, we are unable 
to make reasonably reliable estimates of the period in which cash settlements may be made with the respective taxing authorities.  
Therefore, $10.7 million of unrecognized tax benefits have been excluded from the contractual obligations table above.  See 
Note 18 to our 2018 consolidated financial statements for a discussion on income taxes. 

On December 22, 2018, we signed a definitive agreement to acquire 100% of the equity of Stackhouse Poland Group Limited 
(which we refer to as Stackhouse Poland) headquartered in Guildford, Surrey, U.K., for approximately $350.0 million of cash 
consideration.  The transaction is subject to regulatory approval and is expected to close in the first quarter of 2019. 

See Note 8 to our 2018 consolidated financial statements for a discussion of the terms of the Credit Agreement and note purchase 
agreements. 

Off-Balance Sheet Arrangements 
Off-Balance  Sheet  Commitments  -  Our  total  unrecorded  commitments  associated  with  outstanding  letters  of  credit,  financial 
guarantees and funding commitments as of December 31, 2018 are as follows (in millions): 

Off-Balance Sheet  Commitments

2019

Amount of Commitment Expiration by Period
2020

2023

2022

2021

Total
Amounts

Thereafter Committed

Letters of credit
Financial guarantees

Total  commitments

-
$         
0.2

$       

1.3
0.2

-
$         
0.2

-
$         
0.2

-
$         
0.2

$        

17.0
0.6

$          

18.3
1.6

$       

0.2

$       

1.5

$       

0.2

$       

0.2

$       

0.2

$        

17.6

$          

19.9

Since commitments may expire unused, the amounts presented in the table above do not necessarily reflect our actual future cash 
funding requirements.  See Note 16 to our 2018 consolidated financial statements for a discussion of our funding commitments 
related to our corporate segment and the Off-Balance Sheet Debt section below for a discussion of other letters of credit.  All but 
one of the letters of credit represent multiple year commitments that have annual, automatic renewing provisions and are 
classified by the latest commitment date.   

Since January 1, 2002, we have acquired 507 companies, all of which were accounted for using the acquisition method for 
recording business combinations.  Substantially all of the purchase agreements related to these acquisitions contain provisions for 
potential earnout obligations.  For all of our acquisitions made in the period from 2013 to 2018 that contain potential earnout 
obligations, such obligations are measured at fair value as of the acquisition date and are included on that basis in the recorded 
purchase price consideration for the respective acquisition.  The amounts recorded as earnout payables are primarily based upon 
56 

 
     
           
           
           
           
               
         
     
           
           
           
           
               
         
     
     
     
     
     
         
      
     
     
     
     
     
      
      
     
       
       
       
       
           
         
        
        
        
        
        
            
           
       
       
       
         
           
               
           
 
         
         
         
         
         
            
              
 
estimated future operating results of the acquired entities over a two- to three-year period subsequent to the acquisition date.  The 
aggregate amount of the maximum earnout obligations related to these acquisitions was $558.1 million, of which $258.8 million 
was recorded in our consolidated balance sheet as of December 31, 2018, based on the estimated fair value of the expected future 
payments to be made.   

Off-Balance Sheet Debt - Our unconsolidated investment portfolio includes investments in enterprises where our ownership 
interest is between 1% and 50%, in which management has determined that our level of influence and economic interest is not 
sufficient to require consolidation.  As a result, these investments are accounted for under the equity method.  None of these 
unconsolidated investments had any outstanding debt at December 31, 2018 and 2017 that was recourse to us. 

At December 31, 2018, we had posted two letters of credit totaling $10.2 million, in the aggregate, related to our self-insurance 
deductibles, for which we have recorded a liability of $15.8 million.  We have an equity investment in a rent-a-captive facility, 
which we use as a placement facility for certain of our insurance brokerage operations.  At December 31, 2018, we had posted 
seven letters of credit totaling $6.3 million to allow certain of our captive operations to meet minimum statutory surplus 
requirements plus additional collateral related to premium and claim funds held in a fiduciary capacity, one letter of credit 
totaling $1.3 million for collateral related to claim funds held in a fiduciary capacity by a recent acquisition and one letter of 
credit totaling $0.5 million as a security deposit for a 2015 acquisition’s lease.  These letters of credit have never been drawn 
upon. 

Item 7A. Quantitative and Qualitative Disclosures about Market Risk.  

We are exposed to various market risks in our day to day operations.  Market risk is the potential loss arising from adverse 
changes in market rates and prices, such as interest and foreign currency exchange rates and equity prices.  The following 
analyses present the hypothetical loss in fair value of the financial instruments held by us at December 31, 2018 that are sensitive 
to changes in interest rates.  The range of changes in interest rates used in the analyses reflects our view of changes that are 
reasonably possible over a one-year period.  This discussion of market risks related to our consolidated balance sheet includes 
estimates of future economic environments caused by changes in market risks.  The effect of actual changes in these market risk 
factors may differ materially from our estimates.  In the ordinary course of business, we also face risks that are either nonfinancial 
or unquantifiable, including credit risk and legal risk.  These risks are not included in the following analyses.  

Our invested assets are primarily held as cash and cash equivalents, which are subject to various market risk exposures such as 
interest rate risk.  The fair value of our portfolio of cash and cash equivalents as of December 31, 2018 approximated its carrying 
value due to its short-term duration.  We estimated market risk as the potential decrease in fair value resulting from a hypothetical 
one-percentage point increase in interest rates for the instruments contained in the cash and cash equivalents investment portfolio.  
The resulting fair values were not materially different from their carrying values at December 31, 2018.  

As of December 31, 2018, we had $3,198.0 million of borrowings outstanding under our various note purchase agreements.  The 
aggregate estimated fair value of these borrowings at December 31, 2018 was $3,194.4 million due to the long-term duration and 
fixed interest rates associated with these debt obligations.  No active or observable market exists for our private placement 
long-term debt.  Therefore, the estimated fair value of this debt is based on the income valuation approach, which is a valuation 
technique that converts future amounts (for example, cash flows or income and expenses) to a single current (that is, discounted) 
amount.  The fair value measurement is determined on the basis of the value indicated by current market expectations about those 
future amounts.  Because our debt issuances generate a measurable income stream for each lender, the income approach was 
deemed to be an appropriate methodology for valuing the private placement long-term debt.  The methodology used calculated 
the original deal spread at the time of each debt issuance, which was equal to the difference between the yield of each issuance 
(the coupon rate) and the equivalent benchmark treasury yield at that time.  The market spread as of the valuation date was 
calculated, which is equal to the difference between an index for investment grade insurers and the equivalent benchmark treasury 
yield today.  An implied premium or discount to the par value of each debt issuance based on the difference between the 
origination deal spread and market as of the valuation date was then calculated.  The index we relied on to represent investment 
graded insurers was the Bloomberg Valuation Services (BVAL) U.S. Insurers BBB index.  This index is comprised primarily of 
insurance brokerage firms and was representative of the industry in which we operate.  For the purposes of our analysis, the 
average BBB rate was assumed to be the appropriate borrowing rate for us based on our current estimated credit rating.  

We estimated market risk as the potential impact on the value of the debt recorded in our consolidated balance sheet based on a 
hypothetical one-percentage point change in our weighted average borrowing rate as of December 31, 2018.  A one-percentage 
point decrease would result in an estimated fair value of $3,399.2 million, or $201.2 million more than their current carrying 
value.  A one-percentage point increase would result in an estimated fair value of $3,006.2 million, or $191.8 million less than 
their current carrying value.  

As of December 31, 2018, we had $265.0 million of borrowings outstanding under our Credit Agreement and $154.0 million of 
borrowings outstanding under our Premium Financing Debt Facility.  Market risk is estimated as the potential increase in fair 
value resulting from a hypothetical one-percentage point decrease in our weighted average short-term borrowing rate at 
December 31, 2018.  Because these are short-term borrowings with variable interest rates, the estimated fair values of these 
borrowings approximate their carrying value. 

57 

 
We are subject to foreign currency exchange rate risk primarily from one of our larger U.K. based brokerage subsidiaries that 
incurs expenses denominated primarily in British pounds while receiving a substantial portion of its revenues in U.S. dollars.  
Please see Item 1A, “Risk Factors,” for additional information regarding potential foreign exchange rate risks arising from Brexit.  
In addition, we are subject to foreign currency exchange rate risk from our Australian, Canadian, Indian, Jamaican, New Zealand, 
Norwegian, Singaporean and various Caribbean and South American operations because we transact business in their local 
denominated currencies.  Foreign currency gains (losses) related to this market risk are recorded in earnings before income taxes 
as transactions occur.  Assuming a hypothetical adverse change of 10% in the average foreign currency exchange rate for 2018 
(a weakening of the U.S. dollar), earnings before income taxes would have increased by approximately $16.8 million.  Assuming 
a hypothetical favorable change of 10% in the average foreign currency exchange rate for 2018 (a strengthening of the U.S. 
dollar), earnings before income taxes would have decreased by approximately $19.5 million.  We are also subject to foreign 
currency exchange rate risk associated with the translation of local currencies of our foreign subsidiaries into U.S. dollars.  We 
manage the balance sheets of our foreign subsidiaries, where practical, such that foreign liabilities are matched with equal foreign 
assets, maintaining a “balanced book” which minimizes the effects of currency fluctuations.  However, our consolidated financial 
position is exposed to foreign currency exchange risk related to intra-entity loans between our U.S. based subsidiaries and our 
non-U.S. based subsidiaries that are denominated in the respective local foreign currency.  A transaction that is in a foreign 
currency is first remeasured at the entity’s functional (local) currency, where applicable, (which is an adjustment to consolidated 
earnings) and then translated to the reporting (U.S. dollar) currency (which is an adjustment to consolidated stockholders’ equity) 
for consolidated reporting purposes.  If the transaction is already denominated in the foreign entity’s functional currency, only the 
translation to U.S. dollar reporting is necessary.  The remeasurement process required by U.S. GAAP for such foreign currency 
loan transactions will give rise to a consolidated unrealized foreign exchange gain or loss, which could be material, that is 
recorded in accumulated other comprehensive earnings (loss). 

Historically, we have not entered into derivatives or other similar financial instruments for trading or speculative purposes.  
However, with respect to managing foreign currency exchange rate risk in India, Norway and the U.K., we have periodically 
purchased financial instruments to minimize our exposure to this risk.  During 2018, 2017 and 2016, we had several monthly 
put/call options in place with an external financial institution that were designed to hedge a significant portion of our future U.K. 
currency revenues  through various future payment dates.  In addition, during 2018, 2017 and 2016, we had several monthly 
put/call options in place with an external financial institution that were designed to hedge a significant portion of our Indian 
currency disbursements through various future payment dates.  Although these hedging strategies were designed to protect us 
against significant U.K. and Indian currency exchange rate movements, we are still exposed to some foreign currency exchange 
rate risk for the portion of the payments and currency exchange rate that are unhedged.  All of these hedges are accounted for in 
accordance with ASC Topic 815, “Derivatives and Hedging”, and periodically are tested for effectiveness in accordance with 
such guidance.  In the scenario where such hedge does not pass the effectiveness test, the hedge will be re-measured at the stated 
point and the appropriate loss, if applicable, would be recognized.  For the year ended December 31, 2018 there has been no such 
effect on our consolidated financial presentation.  The impact of these hedging strategies was not material to our consolidated 
financial statements for 2018, 2017 and 2016.  See Note 19 to our 2018 consolidated financial statements for the changes in fair 
value of these derivative instruments reflected in comprehensive earnings in 2018, 2017 and 2016.   

58 

 
Item 8. Financial Statements and Supplementary Data.  

Arthur J. Gallagher & Co. 

Consolidated Statement of Earnings 
 (In millions, except per share data)  

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income 
Gains on books of business sales 
Revenues from clean coal activities
Other net revenues (losses)

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables

Total expenses

Earnings before income taxes

Benefit for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

Year Ended December 31,

2017

2016

2018

As Restated*

As Restated*

$         

2,920.7
1,756.3
189.9
98.0
70.1
10.2
1,746.3
0.9

$         

2,641.0
1,591.9
158.0
99.5
58.7
3.4
1,560.5
-

$         

2,409.9
1,491.7
139.9
97.9
53.6
6.6
1,350.1
(1.3)

6,792.4
141.6

6,934.0

3,026.3
903.7
141.6
1,816.0
138.4
127.8
291.2
9.6

6,454.6

479.4
(196.5)

675.9
42.4

6,113.0
136.0

6,249.0

2,747.4
829.1
136.0
1,635.9
124.1
121.1
264.7
30.9

5,889.2

359.8
(157.1)

516.9
35.6

5,548.4
132.1

5,680.5

2,537.2
776.3
132.1
1,408.6
109.8
103.6
247.2
32.1

5,346.9

333.6
(96.7)

430.3
33.5

Net earnings attributable to controlling interests

$            

633.5

$            

481.3

$            

396.8

Basic net earnings per share

Diluted net earnings per share

Dividends declared per common share

$              

3.47

$              

2.67

$              

2.23

3.40

1.64

2.64

1.56

2.22

1.52

*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606. 

See notes to consolidated financial statements. 
59 

 
 
           
           
           
              
              
              
                
                
                
                
                
                
                
                  
                  
           
           
           
                  
                   
                
           
           
           
              
              
              
           
           
           
           
           
           
              
              
              
              
              
              
           
           
           
              
              
              
              
              
              
              
              
              
                  
                
                
           
           
           
              
              
              
            
            
              
              
              
              
                
                
                
                
                
                
                
                
                
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Consolidated Statement of Comprehensive Earnings 
(In millions) 

Net earnings

Change in pension liability, net of taxes 
Foreign currency translation
Change in fair value of derivative instruments, net of taxes 

Comprehensive earnings
Comprehensive earnings attributable to noncontrolling interests 

Year Ended December 31,

2018

2017
As Restated*

2016
As Restated*

$            

675.9

$            

516.9

$            

430.3

(10.3)
(197.7)
(15.6)

452.3
40.4

4.3
180.9
16.0

718.1
36.4

(4.4)
(224.8)
(4.9)

196.2
37.9

Comprehensive earnings attributable to controlling interests 

$            

411.9

$            

681.7

$            

158.3

*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606. 

See notes to consolidated financial statements 
60 

 
              
                  
                
            
              
            
              
                
                
              
              
              
                
                
                
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Consolidated Balance Sheet 
(In millions) 

Cash and cash equivalents
Restricted cash
Premiums and fees receivable
Other current assets

Total current assets

Fixed assets - net
Deferred income taxes
Other noncurrent assets
Goodwill - net
Amortizable intangible assets - net

Total assets

Premiums payable to underwriting enterprises
Accrued compensation and other accrued liabilities
Deferred revenue - current
Premium financing borrowings
Corporate related borrowings - current

Total current liabilities

Corporate related borrowings - noncurrent
Deferred revenue - noncurrent
Other noncurrent liabilities

Total liabilities

Stockholders' equity:
Common stock - authorized 400.0 shares; issued and 

outstanding 184.0 shares in 2018 and 181.0 shares in 2017

Capital in excess of par value
Retained earnings
Accumulated other comprehensive loss

Stockholders' equity attributable to controlling interests
Stockholders' equity attributable to noncontrolling interests

Total stockholders' equity

December 31,

2017

2018

As Restated*

$                     

607.2
1,629.6
4,857.5
1,024.4

$                     

681.2
1,623.8
4,082.8
881.6

8,118.7

436.9
806.2
573.6
4,625.6
1,773.0

7,269.4

412.2
851.6
567.1
4,164.8
1,644.6

$                

16,334.0

$                

14,909.7

$                  

5,740.2
1,055.1
379.3
154.0
365.0

$                  

4,986.0
947.8
355.3
151.1
290.0

7,693.6

3,091.4
78.4
900.9

11,764.3

184.0
3,541.9
1,558.6
(785.6)

4,498.9
70.8
4,569.7

6,730.2

2,691.9
75.3
1,112.6

10,610.0

181.0
3,388.2
1,221.8
(555.4)

4,235.6
64.1
4,299.7

Total liabilities and stockholders' equity

$                

16,334.0

$                

14,909.7

*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606. 

See notes to consolidated financial statements. 
61 

 
                    
                    
                    
                    
                    
                       
                    
                    
                       
                       
                       
                       
                       
                       
                    
                    
                    
                    
                    
                       
                       
                       
                       
                       
                       
                       
                    
                    
                    
                    
                         
                         
                       
                    
                  
                  
                       
                       
                    
                    
                    
                    
                     
                     
                    
                    
                         
                         
                    
                    
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Consolidated Statement of Cash Flows 
(In millions) 

Cash flows from operating activities:

Net earnings
Adjustments to reconcile net earnings to net cash provided 
   by operating activities:

Net gain on investments and other
Depreciation and amortization
Change in estimated acquisition earnout payables
Amortization of deferred compensation and restricted stock
Stock-based and other noncash compensation expense
Payments on acquisition earnouts in excess of original estimates
Effect of changes in foreign exchange rate
Net change in premium and fees receivable
Net change in deferred revenue
Net change in premiums payable to underwriting enterprises
Net change in other current assets
Net change in accrued compensation and other accrued liabilities
Net change in income taxes payable
Net change in deferred income taxes
Net change in other noncurrent assets and liabilities

Net cash provided by operating activities

Cash flows from investing activities:

Capital expenditures
Cash paid for acquisitions, net of cash and restricted cash acquired
Net proceeds from sales of operations/books of business
Net funding of investment transactions

Net cash used by investing activities

Cash flows from financing activities:

Payments on acquisition earnouts
Proceeds from issuance of common stock
Tax impact from issuance of common stock
Repurchases of common stock
Payments to noncontrolling interests
Dividends paid
Net borrowings on premium financing debt facility
Borrowings on line of credit facility
Repayments on line of credit facility
Net borrowings of corporate related long-term debt
Debt acquisition costs
Settlements on terminated interest rate swaps

Net cash provided (used) by financing activities

Effect of changes in foreign exchange rates on cash, cash equivalents and restricted cash

Net (decrease) increase in cash, cash equivalents and restricted cash
Cash, cash equivalents and restricted cash at beginning of year

Year Ended December 31,
2017
As Restated*

2016
As Restated*

2018

$         

675.9

$         

516.9

$         

430.3

(8.4)
419.0
9.6
41.6
13.7
(64.6)
(2.9)
(783.1)
18.4
819.7
(134.7)
44.9
(46.0)
(216.0)
(22.0)

765.1

(124.4)
(784.8)
14.5
(15.6)

(910.3)

(62.1)
81.9
-
(11.3)
(54.2)
(301.8)
32.9
3,075.0
(3,000.0)
400.0
(1.3)
2.9

162.0

(85.0)

(68.2)
2,305.0

(0.1)
385.8
30.9
33.5
17.3
(57.9)
3.9
(47.7)
0.9
166.9
(35.3)
69.6
2.0
(219.3)
(13.2)

854.2

(129.2)
(376.1)
3.2
(8.9)

(511.0)

(41.7)
60.4
-
(17.7)
(35.0)
(282.7)
0.6
3,643.0
(3,731.0)
348.0
-
8.3

(47.8)

72.0

367.4
1,937.6

(6.5)
350.8
32.1
28.5
14.7
(22.8)
(5.3)
(777.2)
15.1
770.0
(45.5)
69.8
(10.8)
(166.1)
(27.5)

649.6

(217.8)
(243.4)
7.8
(31.9)

(485.3)

(45.5)
45.6
6.5
(101.0)
(41.8)
(272.2)
(12.2)
2,740.0
(2,657.0)
326.0
-
-

(11.6)

(107.6)

45.1
1,892.5

Cash, cash equivalents and restricted cash at end of year

$      

2,236.8

$      

2,305.0

$      

1,937.6

Supplemental disclosures of cash flow information:

Interest paid
Income taxes paid

112.8
66.1
*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606. 
See notes to consolidated financial statements. 
62 

124.8
55.8

139.2
68.1

$         

$         

$         

 
             
             
             
           
           
           
               
             
             
             
             
             
             
             
             
           
           
           
             
               
             
         
           
         
             
               
             
           
           
           
         
           
           
             
             
             
           
               
           
         
         
         
           
           
           
           
           
           
         
         
         
         
         
         
             
               
               
           
             
           
                
                
                
         
         
         
           
           
           
             
             
             
                
                
               
           
           
         
           
           
           
         
         
         
             
               
           
        
        
        
      
      
      
           
           
           
             
                
                
               
               
                
           
           
           
           
             
         
           
           
             
        
        
        
             
             
             
 
Arthur J. Gallagher & Co. 
Consolidated Statement of Stockholders’ Equity 
(In millions) 

Common Stock
 Share s Amount

Capital in
Exce ss of
Par Value

Balance at December 31, 2015, as reported
Adoption of T opic 606
Balance at December 31, 2015, as restated

176.9

$ 

176.9

$   

3,209.4

-

-

-

176.9

176.9

3,209.4

Net earnings
Net purchase of subsidiary shares
from noncontrolling interests

Dividends paid to 

noncontrolling interests

Net change in pension asset/liability, 

net of taxes of ($2.9) million

Foreign currency translation 
Change in fair value of 

derivative instruments, 

net of taxes of ($3.2) million

Compensation expense related
to stock option plan grants
T ax impact from issuance of 

common stock

Common stock issued in:

Nine purchase transactions
Stock option plans
Employee stock purchase plan
Deferred compensation
and restricted stock

Common stock repurchases

Cash dividends declared 
on common stock

-

-

-

-
-

-

-

-

-

-

-

-
-

-

-

-

2.0
1.1
0.4

0.2
(2.3)

2.0
1.1
0.4

0.2
(2.3)

-

-

-

-
-

-

14.7

6.5

89.6
28.6
15.5

(0.1)
(98.7)

-

-

-

Balance at December 31, 2016, as restated

178.3

178.3

3,265.5

Net earnings
Net purchase of subsidiary shares
from noncontrolling interests

Dividends paid to 

noncontrolling interests

Net change in pension asset/liability, 

net of taxes of $2.8 million

Foreign currency translation 
Change in fair value of 

derivative instruments, 

net of taxes of $4.0 million

Compensation expense related
to stock option plan grants

Common stock issued in:

T welve purchase transactions
Stock option plans
Employee stock purchase plan
Deferred compensation
and restricted stock

Common stock repurchases

Cash dividends declared 
on common stock

-

-

-

-
-

-

-

-

-

-

-
-

-

-

1.0
1.3
0.4

0.3
(0.3)

1.0
1.3
0.4

0.3
(0.3)

-

-

-

-
-

-

17.3

59.6
39.8
18.9

4.5
(17.4)

-

-

-

Balance at December 31, 2017, as restated

181.0

$ 

181.0

$   

3,388.2

Re taine d
Earnings

$     

774.5
125.3
899.8
396.8

Accumulate d O the r
Compre he nsive
Earnings (Loss)

Noncontrolling 
Inte re sts

$                  

(522.5)
-
(522.5)
-

$             

49.9
2.2
52.1
33.5

Total

$  

3,688.2
127.5
3,815.7
430.3

-

-

-
-

-

-

-

-
-
-

-
-

(272.5)

1,024.1
481.3

-

-

-
-

-

-

-
-
-

-
-

-

-

(4.4)
(224.8)

(4.9)

-

-

-
-
-

-
-

-

8.3

8.3

(34.1)

(34.1)

-
4.4

(4.4)
(220.4)

-

-

-

-
-
-

-
-

-

(4.9)

14.7

6.5

91.6
29.7
15.9

0.1
(101.0)

(272.5)

3,775.5
516.9

(756.6)
-

64.2
35.6

-

-

4.3
180.9

16.0

-

-
-
-

-
-

(2.1)

(2.1)

(34.4)

(34.4)

-
0.8

4.3
181.7

-

-

-
-
-

-
-

16.0

17.3

60.6
41.1
19.3

4.8
(17.7)

(283.6)
1,221.8

$  

$                  

-
(555.4)

-
64.1

$             

(283.6)
4,299.7

$  

*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606. 

See notes to consolidated financial statements. 
63 

 
   
         
         
             
       
                           
                 
       
   
   
     
       
                    
               
    
         
         
             
       
                           
               
       
         
         
             
            
                           
                 
           
         
         
             
            
                           
             
       
         
         
             
            
                        
                  
         
         
         
             
            
                    
                 
     
         
         
             
            
                        
                  
         
         
         
          
            
                           
                  
         
         
         
            
            
                           
                  
           
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
           
      
      
        
            
                           
                  
     
         
         
             
     
                           
                  
     
   
   
     
    
                    
               
    
         
         
             
       
                           
               
       
         
         
             
            
                           
               
         
         
         
             
            
                           
             
       
         
         
             
            
                          
                  
           
         
         
             
            
                      
                 
       
         
         
             
            
                        
                  
         
         
         
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
            
            
                           
                  
           
      
      
        
            
                           
                  
       
         
         
             
     
                           
                  
     
   
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 
Consolidated Statement of Stockholders’ Equity (continued) 
(In millions) 

Balance at December 31, 2017, as restated

181.0

$ 

181.0

$   

3,388.2

$  

1,221.8

$                  

(555.4)

$             

64.1

$  

4,299.7

Common Stock
 Share s Amount

Capital in
Exce ss of
Par Value

Re taine d
Earnings

Accumulate d O the r
Compre he nsive
Earnings (Loss)

Noncontrolling 
Inte re sts

Total

Reclassification of the income tax effects

within accumulated other comprehensive 
loss related to the T ax Act

Net earnings
Net purchase of subsidiary shares
from noncontrolling interests

Dividends paid to 

noncontrolling interests

Net change in pension asset/liability, 

net of taxes of $6.2 million

Foreign currency translation 
Change in fair value of 

derivative instruments, 

net of taxes of ($5.6) million

Compensation expense related
to stock option plan grants

Common stock issued in:

T en purchase transactions
Stock option plans
Employee stock purchase plan
Deferred compensation
and restricted stock
Common stock repurchases
Cash dividends declared 
on common stock
Balance at December 31, 2018

-
-

-

-

-
-

-

-

-
-

-

-

-
-

-

-

0.8
1.6
0.4

0.3
(0.1)

0.8
1.6
0.4

0.3
(0.1)

-
-

(5.0)

-

-
-

-

13.7

60.8
57.0
22.9

15.5
(11.2)

6.6
633.5

-

-

-
-

-

-

-
-
-

-
-

(6.6)
-

-

-

(10.3)
(197.7)

(15.6)

-

-
-
-

-
-

-
42.4

4.3

-

675.9

(0.7)

(38.0)

(38.0)

-
(2.0)

(10.3)
(199.7)

-

-

-
-
-

-
-

(15.6)

13.7

61.6
58.6
23.3

15.8
(11.3)

-

-

-

184.0

$ 

184.0

$   

3,541.9

(303.3)
1,558.6

$  

$                  

-
(785.6)

-
70.8

$             

(303.3)
4,569.7

$  

*  See Note 3 – Revenues from Contracts with Customers for additional information about the restatements related to Topic 606. 

See notes to consolidated financial statements. 
64 

 
   
         
         
             
           
                        
                  
            
         
         
             
       
                           
               
       
         
         
          
            
                           
                 
         
         
         
             
            
                           
             
       
         
         
             
            
                      
                  
       
         
         
             
            
                    
               
     
         
         
             
            
                      
                  
       
         
         
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
       
       
          
            
                           
                  
         
      
      
        
            
                           
                  
       
         
         
             
     
                           
                  
     
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Arthur J. Gallagher & Co. 

Notes to Consolidated Financial Statements 

December 31, 2018 

1.  Summary of Significant Accounting Policies 

Terms Used in Notes to Consolidated Financial Statements 

ASU - Accounting Standards Update. 

FASB - The Financial Accounting Standards Board. 

GAAP - U.S. generally accepted accounting principles.   

IRC - Internal Revenue Code. 

IRS - Internal Revenue Service. 

Topic 606 - ASU No. 2014-09, Revenue from Contracts with Customers. 

Underwriting enterprises - Insurance companies, reinsurance companies and various other forms of risk-taking entities, 
including intermediaries of underwriting enterprises.   

VIE - Variable interest entity. 

Nature of Operations  
Arthur J. Gallagher & Co. and its subsidiaries, collectively referred to herein as we, our, us or the company, provide insurance 
brokerage, consulting and third party claims settlement and administration services to both domestic and international entities 
through three reportable operating segments.  Our brokers, agents and administrators act as intermediaries between underwriting 
enterprises and our clients. 

Our brokerage segment operations provide brokerage and consulting services to companies and entities of all types, including 
commercial, not-for-profit, and public entities, and, to a lesser extent, individuals, in the areas of insurance placement, risk of loss 
management, and management of employer sponsored benefit programs.  Our risk management segment operations provide 
contract claim settlement, claim administration, loss control services and risk management consulting for commercial, 
not-for-profit, captive and public entities, and various other organizations that choose to self-insure property/casualty coverages 
or choose to use a third-party claims management organization rather than the claim services provided by underwriting 
enterprises.  The corporate segment reports the financial information related to our debt, clean energy investments, external 
acquisition-related expenses and other corporate costs.  Clean energy investments consist of our investments in limited liability 
companies that own 34 commercial clean coal production facilities producing refined coal using Chem-Mod LLC’s proprietary 
technologies.  We believe these operations produce refined coal that qualifies for tax credits under IRC Section 45.   

We do not assume underwriting risk on a net basis, other than with respect to de minimis amounts necessary to provide minimum 
or regulatory capital to organize captives, pools, specialized underwriters or risk-retention groups.  Rather, capital necessary for 
events of loss coverages is provided by underwriting enterprises. 

Investment income and other revenues are generated from our premium financing operations and our investment portfolio, which 
includes our invested cash and restricted cash we hold on behalf of our clients, as well as clean energy investments.   

We are headquartered in Rolling Meadows, Illinois, have operations in 35 countries and offer client-service capabilities in more 
than 150 countries globally through a network of correspondent insurance brokers and consultants. 

Basis of Presentation 
The accompanying consolidated financial statements include our accounts and all of our majority-owned subsidiaries (50% or 
greater ownership).  Substantially all of our investments in partially owned entities in which our ownership is less than 50% are 
accounted for using the equity method based on the legal form of our ownership interest and the applicable ownership percentage 
of the entity.  However, in situations where a less than 50%-owned investment has been determined to be a VIE and we are 
deemed to be the primary beneficiary in accordance with the variable interest model of consolidation, we will consolidate the 
investment into our consolidated financial statements.  For partially owned entities accounted for using the equity method, our 
share of the net earnings of these entities is included in consolidated net earnings.  All material intercompany accounts and 
transactions have been eliminated in consolidation.   

In the preparation of our consolidated financial statements as of December 31, 2018, management evaluated all material 
subsequent events or transactions that occurred after the balance sheet date through the date on which the financial statements 
were issued for potential recognition in our consolidated financial statements and/or disclosure in the notes therein. 

65 

 
 
 
Use of Estimates 
The preparation of our consolidated financial statements in conformity with GAAP requires management to make estimates and 
assumptions that affect the amounts reported in the financial statements and accompanying notes.  These accounting principles 
require us to make estimates and assumptions that affect the reported amounts of assets and liabilities and revenues and expenses, 
and the disclosure of contingent assets and liabilities at the date of our consolidated financial statements.  We are also required to 
make certain judgments and estimates that affect the disclosed and recorded amounts of revenues and expenses related to the 
impact of the adoption of and accounting under Topic 606.  We periodically evaluate our estimates and assumptions, including 
those relating to the valuation of goodwill and other intangible assets, investments (including our IRC Section 45 investments), 
income taxes, revenue recognition, deferred costs, stock-based compensation, claims handling obligations, retirement plans, 
litigation and contingencies.  We base our estimates on historical experience and various assumptions that we believe to be 
reasonable based on specific circumstances.  Such estimates and assumptions could change in the future as more information 
becomes known, which could impact the amounts reported and disclosed herein. 

Revenue Recognition  
Our revenues are derived from commissions and fees as primarily specified in a written contract, or unwritten business 
understanding, with our clients or underwriting enterprises.  We also recognize investment income over time from our invested 
assets and invested assets we hold on behalf of our clients or underwriting enterprises. 

BROKERAGE SEGMENT 

Our brokerage segment generates revenues by: 

(i)  Identifying, negotiating and placing all forms of insurance or reinsurance coverage, as well as providing risk-shifting, 

risk-sharing and risk-mitigation consulting services, principally related to property/casualty, life, health, welfare and 
disability insurance.  We also provide these services through, or in conjunction with, other unrelated agents and brokers, 
consultants and management advisors.   

(ii)  Acting as an agent or broker for multiple underwriting enterprises by providing services such as sales, marketing, 

selecting, negotiating, underwriting, servicing and placing insurance coverage on their behalf. 

(iii) Providing consulting services related to health and welfare benefits, voluntary benefits, executive benefits, 

compensation, retirement planning, institutional investment and fiduciary, actuarial, compliance, private insurance 
exchange, human resource technology, communications and benefits administration. 

(iv)  Providing management and administrative services to captives, pools, risk-retention groups, healthcare exchanges, small 
underwriting enterprises, such as accounting, claims and loss processing assistance, feasibility studies, actuarial studies, 
data analytics and other administrative services.   

The majority of our brokerage contracts and service understandings are for a period of one year or less. 

Commissions and fees  
The primary source of revenues for our brokerage services is commissions from underwriting enterprises, based on a 
percentage of premiums paid by our clients, or fees received from clients based on an agreed level of service usually in lieu of 
commissions.  These commissions and fees revenues are substantially recognized at a point in time on the effective date of the 
associated policies when control of the policy transfers to the client, as well as deferring certain revenues to reflect delivery of 
services over the contract period. 

Commissions are fixed at the contract effective date and generally are based on a percentage of premiums for insurance 
coverage or employee head count for employer sponsored benefit plans.  Commissions depend upon a large number of factors, 
including the type of risk being placed, the particular underwriting enterprise’s demand, the expected loss experience of the 
particular risk of coverage, and historical benchmarks surrounding the level of effort necessary for us to place and service the 
insurance contract.  Rather than being tied to the amount of premiums, fees are most often based on an expected level of effort 
to provide our services. 

Whether we are paid a commission or a fee, the vast majority of our services are associated with the placement of an insurance 
(or insurance-like) contract.  Accordingly, we recognize approximately 80% of our commission and fee revenues on the 
effective date of the underlying insurance contract.  The amount of revenue we recognize is based on our costs to provide our 
services up and through that effective date, including an appropriate estimate of our profit margin on a portfolio basis (a 
practical expedient as defined in Topic 606).  Based on the proportion of additional services we provide in each period after the 
effective date of the insurance contract, including an appropriate estimate of our profit margin, we recognize approximately 
15% of our commission and fee revenues in the first three months, and the remaining 5% thereafter.  These periods may be 
different than the underlying premium payment patterns of the insurance contracts, but the vast majority of our services are 
fully provided within one year of the insurance contract effective date. 

For consulting and advisory services, we recognize our revenue in the period in which we provide the service or advice.  For 
management and administrative services, our revenue is recognized ratably over the contract period consistent with the 
performance of our obligations, mostly over an annual term. 

66 

 
Supplemental revenues 
Certain underwriting enterprises may pay us additional revenues for the volume of premium placed with them and for insights 
into our sales pipeline, our sales capabilities or our risk selection knowledge.  These amounts are in excess of the commission 
and fee revenues discussed above, and not all business we place with underwriting enterprises is eligible for supplemental 
revenues.  Unlike contingent revenues, discussed below, these revenues are primarily a fixed amount or fixed percentage of 
premium of the underlying eligible insurance contracts.  For supplemental revenue contracts based on a fixed percentage of 
premium, our obligation to the underwriting enterprise is substantially completed upon the effective date of the underlying 
insurance contract and revenue is fully earned at that time.  For supplemental revenue contracts based on a fixed amount, 
revenue is recognized ratably over the contract period consistent with the performance of our obligations, almost always over 
an annual term.  We receive these revenues on a quarterly or annual basis.     

Contingent revenues 
Certain underwriting enterprises may pay us additional revenues for our sales capabilities, our risk selection knowledge, or our 
administrative efficiencies.  These amounts are in excess of the commission or fee revenues discussed above, and not all 
business we place with participating underwriting enterprises is eligible for contingent revenues.  Unlike supplemental 
revenues, also discussed above, these revenues are variable, generally based on growth, the loss experience of the underlying 
insurance contracts, and/or our efficiency in processing the business.  We generally operate under calendar year contracts, but 
we do not receive these revenues from the underwriting enterprises until the following calendar year, generally in the first and 
second quarters, after verification of the performance indicators outlined in the contracts.  Accordingly, during each reporting 
period, we must make our best estimate of amounts we have earned using historical averages and other factors to project such 
revenues.  We base our estimates each period on a contract-by-contract basis where available.  In certain cases, it is impractical 
to assess a very large number of smaller contingent revenue contracts, so we use a historical portfolio estimate in aggregate (a 
practical expedient as defined in Topic 606).  Because our expectation of the ultimate contingent revenue amounts to be earned 
can vary from period to period, especially in contracts sensitive to loss ratios, our estimates might change significantly from 
quarter to quarter.  For example, in circumstances where our revenues are dependent on a full calendar year loss ratio, adverse 
loss experience in the fourth quarter could not only negate revenue earnings in the fourth quarter, but also trigger the need to 
reverse revenues previously recognized during the prior quarters.  Variable consideration is recognized when we conclude, 
based on all the facts and information available at the reporting date, that it is probable that a significant revenue reversal will 
not occur in future periods.  

Sub-brokerage costs 
Sub-brokerage costs are excluded from our gross revenues in our determination of total revenues.  Sub-brokerage cost 
represents commissions paid to sub-brokers related to the placement of certain business by our brokerage segment 
operations.  We recognize this contra revenue in the same manner as the commission revenue to which it relates. 

RISK MANAGEMENT SEGMENT 

Revenues for our risk management segment are comprised of fees generally negotiated (i) on a per-claim basis, (ii) on a 
cost-plus basis, or (iii) as performance-based fees.  We also provide risk management consulting services that are recognized as 
the services are delivered.  

Per-claim fees 
Where we operate under a contract with our fee established on a per-claim basis, our obligation is to process claims for a term 
specified within the contract.  Because it is impractical to recognize our revenues on an individual claim-by-claim basis, we 
recognize revenue plus an appropriate estimate of our profit margin on a portfolio basis by grouping claims with similar 
characteristics (a practical expedient as defined in Topic 606).  We apply actuarially-determined, historical-based patterns to 
determine our future service obligations, without applying a present value discount.   

Cost-plus fees 
Where we provide services and generate revenues on a cost-plus basis, we recognize revenue over the contract period 
consistent with the performance of our obligations.  

Performance-based fees 
Certain clients pay us additional fee revenues for our efficiency in managing claims or on the basis of claim outcome 
effectiveness.  These amounts are in excess of the fee revenues discussed above.  These revenues are variable, generally based 
on performance metrics set forth in the underlying contracts.  We generally operate under multi-year contracts with fiscal year 
measurement periods.  We do not receive these fees, if earned, until the following year after verification of the performance 
metrics outlined in the contracts.  Each period we base our estimates on a contract-by-contract basis.  We must make our best 
estimate of amounts we have earned using historical averages and other factors to project such revenues.  Variable 
consideration is recognized when we conclude that is it probable that a significant revenue reversal will not occur in future 
periods. 

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Reimbursements 
Reimbursements represent amounts received from clients reimbursing us for certain third-party costs associated with providing 
our claims management services.  In certain service partner relationships, we are considered a principal because we direct the 
third party, control the specified service and combine the services provided into an integrated solution.  Given this principal 
relationship, we are required to recognize revenue gross and service partner vendor fees in the operating expense in our 
consolidated statement of earnings.   

Deferred Costs 
We incur costs to provide brokerage and risk management services.  Those costs are either (i) costs to obtain a contract or (ii) 
costs to fulfill such contract, or (iii) all other costs. 

(i)  Costs to obtain - we incur costs to obtain a contract with a client.  Those costs would not have been incurred if the contract 

had not been obtained.  Almost all of our costs to obtain are incurred prior to, or on, the effective date of the contract and 
consist primarily of incentive compensation we pay to our production employees.  Our costs to obtain are expensed as 
incurred as described in Note 3 to these consolidated financial statements.   

(ii)  Costs to fulfill - we incur costs to fulfill a contract (or anticipated contract) with a client.  Those costs are incurred prior to 
the effective date of the contract and relate to fulfilling our primary placement obligations to our clients.  Our costs to 
fulfill prior to the effective date are capitalized and amortized on the effective date.  These fulfillment activities include 
collecting underwriting information from our client, assessing their insurance needs and negotiating their placement with 
one or more underwriting enterprises.  The majority of costs that we incur relate to compensation and benefits of our client 
service employees.  Costs incurred during preplacement activities are expected to be recovered in the future.  If the 
capitalized costs are no longer deemed to be recoverable, then they would be expensed. 

(iii) Other costs that are not costs to obtain or fulfill are expensed as incurred.  Examples include other operating costs such as 
rent, utilities, management costs, overhead costs, legal and other professional fees, technology costs, insurance related 
costs, communication and advertising, and travel and entertainment.  Depreciation, amortization and change in estimated 
acquisition earnout payable are expensed as incurred.  

Investment income 
Investment income primarily includes interest and dividend income (including interest income from our premium financing 
operations), which is accrued as it is earned.  Gains on books of business sales represent one-time gains related to sales of 
brokerage related businesses, which are primarily recognized on a cash received basis.  Revenues from clean coal activities 
include revenues from consolidated clean coal production plants, royalty income from clean coal licenses and income (loss) 
related to unconsolidated clean coal production plants, all of which are recognized as earned.  Revenues from consolidated clean 
coal production plants represent sales of refined coal.  Royalty income from clean coal licenses represents fee income related to 
the use of clean coal technologies.  Income (loss) from unconsolidated clean coal production plants includes losses related to our 
equity portion of the pretax results of the clean coal production plants.   

Earnings per Share 
Basic net earnings per share is computed by dividing net earnings by the weighted average number of common shares outstanding 
during the reporting period.  Diluted net earnings per share is computed by dividing net earnings by the weighted average number 
of common and common equivalent shares outstanding during the reporting period.  Common equivalent shares include 
incremental shares from dilutive stock options, which are calculated from the date of grant under the treasury stock method using 
the average market price for the period. 

Cash and Cash Equivalents 
Short-term investments, consisting principally of cash and money market accounts that have average maturities of 90 days or less, 
are considered cash equivalents. 

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Restricted Cash 
In our capacity as an insurance broker, we collect premiums from insureds and, after deducting our commissions and/or fees, 
remit these premiums to underwriting enterprises.  We hold unremitted insurance premiums in a fiduciary capacity until we 
disburse them, and the use of such funds is restricted by laws in certain states and foreign jurisdictions in which our subsidiaries 
operate.  Various state and foreign agencies regulate insurance brokers and provide specific requirements that limit the type of 
investments that may be made with such funds.  Accordingly, we invest these funds in cash and U.S. Treasury fund accounts.  We 
can earn interest income on these unremitted funds, which is included in investment income in the accompanying consolidated 
statement of earnings.  These unremitted amounts are reported as restricted cash in the accompanying consolidated balance sheet, 
with the related liability reported as premiums payable to underwriting enterprises.  Additionally, several of our foreign 
subsidiaries are required by various foreign agencies to meet certain liquidity and solvency requirements.  We were in compliance 
with these requirements at December 31, 2018. 

Related to our third party administration business and in certain of our brokerage operations, we are responsible for client claim 
funds that we hold in a fiduciary capacity.  We do not earn any interest income on the funds held.  These client funds have been 
included in restricted cash, along with a corresponding liability in premiums payable to underwriting enterprises in the 
accompanying consolidated balance sheet. 

Premiums and fees receivable 
Premiums and fees receivable in the accompanying consolidated balance sheet are net of allowances for estimated policy 
cancellations and doubtful accounts.  The allowance for estimated policy cancellations was $7.8 million and $7.4 million at 
December 31, 2018 and 2017, respectively, which represents a reserve for future reversals in commission and fee revenues related 
to the potential cancellation of client insurance policies that were in force as of each year end.  The allowance for doubtful 
accounts was $10.0 million and $13.5 million at December 31, 2018 and 2017, respectively.  We establish the allowance for 
estimated policy cancellations through a charge to revenues and the allowance for doubtful accounts through a charge to 
operating expenses.  Both of these allowances are based on estimates and assumptions using historical data to project future 
experience.  Such estimates and assumptions could change in the future as more information becomes known which could impact 
the amounts reported and disclosed herein.  We periodically review the adequacy of these allowances and make adjustments as 
necessary.   

Derivative Instruments 
We are exposed to market risks, including changes in foreign currency exchange rates and interest rates.  To manage the risk 
related to these exposures, we enter into various derivative instruments that reduce these risks by creating offsetting exposures.  In 
the normal course of business, we are exposed to the impact of foreign currency fluctuations that impact our results of operations 
and cash flows.  We utilize a foreign currency risk management program involving foreign currency derivatives that consist of 
several monthly put/call options designed to hedge a portion of our future foreign currency disbursements through various future 
payment dates.  To mitigate the counterparty credit risk we only enter into contracts with major financial institutions based upon 
their credit ratings and other factors.  These derivative instrument contracts are cash flow hedges that qualify for hedge 
accounting and primarily hedge against fluctuations between changes in the GBP and Indian Rupee versus the U.S. dollar.  
Changes in fair value of the derivative instruments are reflected in other comprehensive earnings in the accompanying 
consolidated balance sheet.  The impact of the hedge at maturity is recognized in the income statement as a component of 
investment income, compensation and operating expenses depending on the nature of the hedged item.  We enter into various 
long-term debt agreements.  We use interest rate derivatives, typically swaps, to reduce our exposure to the effects of interest rate 
fluctuations on the forecasted interest rates for up to three years into the future.  These derivative instrument contracts are 
periodically monitored for hedge ineffectiveness, the amount of which has not been material to the accompanying consolidated 
financial statements.  We do not use derivatives for trading or speculative purposes.   

Premium Financing 
Seven subsidiaries of the brokerage segment make short-term loans (generally with terms of twelve months or less) to our clients 
to finance premiums.  These premium financing contracts are structured to minimize potential bad debt expense to us.  Such 
receivables are generally considered delinquent after seven days of the payment due date.  In normal course, insurance policies 
are cancelled within one month of the contractual payment due date if the payment remains delinquent.  We recognize interest 
income as it is earned over the life of the contract using the “level-yield” method.  Unearned interest related to contracts 
receivable is included in the receivable balance in the accompanying consolidated balance sheet.  The outstanding loan receivable 
balance was $316.2 million and $305.5 million at December 31, 2018 and 2017, respectively. 

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Fixed Assets 
We carry fixed assets at cost, less accumulated depreciation, in the accompanying consolidated balance sheet.  We periodically 
review long-lived assets for impairment whenever events or changes in business circumstances indicate that the carrying value of 
the assets may not be recoverable.  Under those circumstances, if the fair value were less than the carrying amount of the asset, 
we would recognize a loss for the difference.  Depreciation for fixed assets is computed using the straight-line method over the 
following estimated useful lives: 

Office equipment
Furniture and fixtures
Computer equipment
Building
Software
Refined fuel plants
Leasehold improvements

Useful Life

Three to ten years
Three to ten years
Three to five years
Fifteen to forty years
Three to five years
Ten years
Shorter of the lease term or useful life of the asset

Intangible Assets 
Intangible assets represent the excess of cost over the estimated fair value of net tangible assets of acquired businesses.  Our 
primary intangible assets are classified as either goodwill, expiration lists, non-compete agreements or trade names.  Expiration 
lists, non-compete agreements and trade names are amortized using the straight-line method over their estimated useful lives (two 
to fifteen years for expiration lists, three to five years for non-compete agreements and two to fifteen years for trade names), 
while goodwill is not subject to amortization.  The establishment of goodwill, expiration lists, non-compete agreements and trade 
names and the determination of estimated useful lives are primarily based on valuations we receive from qualified independent 
appraisers.  The calculations of these amounts are based on estimates and assumptions using historical and projected financial 
information and recognized valuation methods.  Different estimates or assumptions could produce different results.  We carry 
intangible assets at cost, less accumulated amortization, in the accompanying consolidated balance sheet. 

We review all of our intangible assets for impairment periodically (at least annually for goodwill) and whenever events or 
changes in business circumstances indicate that the carrying value of the assets may not be recoverable.  We perform such 
impairment reviews at the division (i.e., reporting unit) level with respect to goodwill and at the business unit level for 
amortizable intangible assets.  In reviewing intangible assets, if the fair value were less than the carrying amount of the respective 
(or underlying) asset, an indicator of impairment would exist and further analysis would be required to determine whether or not a 
loss would need to be charged against current period earnings as a component of amortization expense.  Based on the results of 
impairment reviews in 2018, 2017 and 2016, we wrote off $10.6 million, $6.2 million and $1.8 million, respectively, of 
amortizable intangible assets primarily related to prior year acquisitions of our brokerage segment, which is included in 
amortization expense in the accompanying consolidated statement of earnings.  The determinations of impairment indicators and 
fair value are based on estimates and assumptions related to the amount and timing of future cash flows and future interest rates.  
Such estimates and assumptions could change in the future as more information becomes known which could impact the amounts 
reported and disclosed herein. 

Income Taxes 
Our tax rate reflects the statutory tax rates applicable to our taxable earnings and tax planning in the various jurisdictions in which 
we operate.  Significant judgment is required in determining the annual effective tax rate and in evaluating uncertain tax 
positions.  We report a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken 
in our tax return.  We evaluate our tax positions using a two-step process.  The first step involves recognition.  We determine 
whether it is more likely than not that a tax position will be sustained upon tax examination based solely on the technical merits of 
the position.  The technical merits of a tax position are derived from both statutory and judicial authority (legislation and statutes, 
legislative intent, regulations, rulings and case law) and their applicability to the facts and circumstances of the position.  If a tax 
position does not meet the “more likely than not” recognition threshold, we do not recognize the benefit of that position in the 
financial statements.  The second step is measurement.  A tax position that meets the “more likely than not” recognition threshold 
is measured to determine the amount of benefit to recognize in the financial statements.  The tax position is measured as the 
largest amount of benefit that has a likelihood of greater than 50% of being realized upon ultimate resolution with a taxing 
authority.  

Uncertain tax positions are measured based upon the facts and circumstances that exist at each reporting period and involve 
significant management judgment.  Subsequent changes in judgment based upon new information may lead to changes in 
recognition, derecognition and measurement.  Adjustments may result, for example, upon resolution of an issue with the taxing 
authorities, or expiration of a statute of limitations barring an assessment for an issue.  We recognize interest and penalties, if any, 
related to unrecognized tax benefits in our provision for income taxes.   

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Tax law requires certain items to be included in our tax returns at different times than such items are reflected in the financial 
statements.  As a result, the annual tax expense reflected in our consolidated statements of earnings is different than that reported 
in our tax returns.  Some of these differences are permanent, such as expenses that are not deductible in our tax returns, and some 
differences are temporary and reverse over time, such as depreciation expense and amortization expense deductible for income 
tax purposes.  Temporary differences create deferred tax assets and liabilities.  Deferred tax liabilities generally represent tax 
expense recognized in the financial statements for which a tax payment has been deferred, or expense which has been deducted in 
the tax return but has not yet been recognized in the financial statements.  Deferred tax assets generally represent items that can 
be used as a tax deduction or credit in tax returns in future years for which a benefit has already been recorded in the financial 
statements.   

We establish or adjust valuation allowances for deferred tax assets when we estimate that it is more likely than not that future 
taxable income will be insufficient to fully use a deduction or credit in a specific jurisdiction.  In assessing the need for the 
recognition of a valuation allowance for deferred tax assets, we consider whether it is more likely than not that some portion, or 
all, of the deferred tax assets will not be realized and adjust the valuation allowance accordingly.  We evaluate all significant 
available positive and negative evidence as part of our analysis.  Negative evidence includes the existence of losses in recent 
years.  Positive evidence includes the forecast of future taxable income by jurisdiction, tax-planning strategies that would result in 
the realization of deferred tax assets and the presence of taxable income in prior carryback years.  The underlying assumptions we 
use in forecasting future taxable income require significant judgment and take into account our recent performance.  Such 
estimates and assumptions could change in the future as more information becomes known which could impact the amounts 
reported and disclosed herein.  The ultimate realization of deferred tax assets depends on the generation of future taxable income 
during the periods in which temporary differences are deductible or creditable. 

Fair Value of Financial Instruments 
Fair value accounting establishes a framework for measuring fair value, which is defined as the price that would be received to 
sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (i.e., an 
exit price).  This framework includes a fair value hierarchy that prioritizes the inputs to the valuation technique used to measure 
fair value.   

The classification of a financial instrument within the valuation hierarchy is based upon the transparency of inputs to the 
valuation of an asset or liability on the measurement date.  The three levels of the hierarchy in order of priority of inputs to the 
valuation technique are defined as follows: 

•  Level 1 - Valuations are based on unadjusted quoted prices in active markets for identical financial instruments; 

•  Level 2 - Valuations are based on quoted market prices, other than quoted prices included in Level 1, in markets that are 
not active or on inputs that are observable either directly or indirectly for the full term of the financial instrument; and 

•  Level 3 - Valuations are based on pricing or valuation techniques that require inputs that are both unobservable and 

significant to the overall fair value measurement of the financial instrument.  Such inputs may reflect management’s own 
assumptions about the assumptions a market participant would use in pricing the financial instrument. 

The level in the fair value hierarchy within which the fair value measurement is classified is determined based on the lowest level 
input that is significant to the fair value measure in its entirety.  

The carrying amounts of financial assets and liabilities reported in the accompanying consolidated balance sheet for cash and cash 
equivalents, restricted cash, premiums and fees receivable, other current assets, premiums payable to underwriting enterprises, 
accrued compensation and other accrued liabilities and deferred revenue - current, at December 31, 2018 and 2017, approximate 
fair value because of the short-term duration of these instruments.  See Note 4 to these consolidated financial statements for the 
fair values related to the establishment of intangible assets and the establishment and adjustment of earnout payables.  See Note 8 
to these consolidated financial statements for the fair values related to borrowings outstanding at December 31, 2018 and 2017 
under our debt agreements.  See Note 13 to these consolidated financial statements for the fair values related to investments at 
December 31, 2018 and 2017 under our defined benefit pension plan.   

Litigation 
We are the defendant in various legal actions related to claims, lawsuits and proceedings incident to the nature of our business.  
We record liabilities for loss contingencies, including legal costs (such as fees and expenses of external lawyers and other service 
providers) to be incurred, when it is probable that a liability has been incurred on or before the balance sheet date and the amount 
of the liability can be reasonably estimated.  We do not discount such contingent liabilities.  To the extent recovery of such losses 
and legal costs is probable under our insurance programs, we record estimated recoveries concurrently with the losses recognized.  
Significant management judgment is required to estimate the amounts of such contingent liabilities and the related insurance 
recoveries.  In order to assess our potential liability, we analyze our litigation exposure based on available information, including 
consultation with outside counsel handling the defense of these matters.  As these liabilities are uncertain by their nature, the 
recorded amounts may change due to a variety of different factors, including new developments in, or changes in approach, such 
as changing the settlement strategy as applicable to each matter.   

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Retention bonus arrangements 
In connection with the hiring and retention of both new talent and experienced personnel, including our senior management, 
brokers and other key personnel, we have entered into various agreements with key employees setting up the conditions for the 
cash payment of certain retention bonuses.  These bonuses are an incentive for these employees to remain with the company, for a 
fixed period of time, to allow us to capitalize on their knowledge and experience.  We have various forms of retention bonus 
arrangements; some are paid up front and some are paid at the end of the term, but all are contingent upon successfully 
completing a minimum period of employment.  A retention bonus that is paid to an employee upfront that is contingent on a 
certain minimum period of employment, will be initially classified as a prepaid asset and amortized to compensation expense as 
the future services are rendered over the duration of the stay period.  A retention bonus that is paid to an employee at the end of 
the term that is contingent on a certain minimum period of employment, will be accrued as a liability through compensation 
expense as the future services are rendered over the duration of the stay period.  If an employee leaves prior to the required time 
frame to earn the retention bonus outright, then all or any portion that is ultimately unearned or refundable, and recovered by the 
company if prepaid, is forfeited and reversed through compensation expense. 

Stock-Based Compensation 
We have several employee equity-settled and cash-settled share-based compensation plans.  Equity-settled share-based payments 
to employees include grants of stock options, performance stock units and restricted stock units and are measured based on 
estimated grant date fair value.  We have elected to use the Black-Scholes option pricing model to determine the fair value of 
stock options on the dates of grant.  Performance stock units are measured on the probable outcome of the performance conditions 
applicable to each grant.  Restricted stock units are measured based on the fair market values of the underlying stock on the dates 
of grant.  Shares are issued on the vesting dates net of the minimum statutory tax withholding requirements, as applicable, to be 
paid by us on behalf of our employees.  As a result, the actual number of shares issued will be fewer than the actual number of 
performance stock units and restricted stock units outstanding.  Furthermore, we record the liability for withholding amounts to 
be paid by us as a reduction to additional paid-in capital when paid.   

Cash-settled share-based payments to employees include awards under our Performance Unit Program and stock appreciation 
rights.  The fair value of the amount payable to employees in respect of cash-settled share-based payments is recognized as 
compensation expense, with a corresponding increase in liabilities, over the vesting period.  The liability is remeasured at each 
reporting date and at settlement date.  Any changes in fair value of the liability are recognized as compensation expense. 

We recognize share-based compensation expense over the requisite service period for awards expected to ultimately vest.  
Forfeitures are estimated on the date of grant and revised if actual or expected forfeiture activity differs from original estimates. 

Employee Stock Purchase Plan 
We have an employee stock purchase plan (which we refer to as the ESPP), under which the sale of 8.0 million shares of our 
common stock has been authorized.  Eligible employees may contribute up to 15% of their compensation towards the quarterly 
purchase of our common stock at a purchase price equal to 95% of the lesser of the fair market value of our common stock on the 
first business day or the last business day of the quarterly offering period.  Eligible employees may annually purchase shares of 
our common stock with an aggregate fair market value of up to $25,000 (measured as of the first day of each quarterly offering 
period of each calendar year), provided that no employee may purchase more than 2,000 shares of our common stock under the 
ESPP during any calendar year.  At December 31, 2018, 6.8 million shares of our common stock was reserved for future issuance 
under the ESPP. 

Defined Benefit Pension and Other Postretirement Plans 
We recognize in our consolidated balance sheet, an asset for our defined benefit postretirement plans’ overfunded status or a 
liability for our plans’ underfunded status.  We recognize changes in the funded status of our defined benefit postretirement plans 
in comprehensive earnings in the year in which the changes occur.  We use December 31 as the measurement date for our plans’ 
assets and benefit obligations.  See Note 13 to these consolidated financial statements for additional information required to be 
disclosed related to our defined benefit postretirement plans. 

2.  Effect of New Accounting Pronouncements 

Revenue Recognition 
In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers, (Topic 606), which supersedes 
nearly all existing revenue recognition guidance under U.S. GAAP.  The core principal of the new accounting guidance is that an 
entity should recognize revenue when it transfers promised goods or services to customers in an amount that reflects the 
consideration to which the entity expects to be entitled in exchange for those goods or services.  The guidance also requires 
additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, 
including significant judgments and changes in judgments and assets recognized from costs incurred to obtain or fulfill a contract.  
We adopted Topic 606 as of January 1, 2018, using the full retrospective method to restate each prior reporting period presented.  
The cumulative effect of the adoption was recognized as an increase to retained earnings of $125.3 million on January 1, 2016.  
The impact of the adoption of the new guidance resulted in changes to our accounting policies for revenue recognition, trade and 
other receivables, and deferred revenues as detailed in Note 3 to these consolidated financial statements.  In implementing the full 
retrospective method of adoption, we applied the practical expedient, as defined in Topic 606, of using the benefit of hindsight to 
recognize contingent revenues (i.e., variable consideration) in 2017 and 2016.   

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Leases  
In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842).  Under this new accounting guidance, an entity is 
required to recognize right-of-use assets and lease liabilities on its balance sheet and disclose key information about leasing 
arrangements.  Topic 842 was subsequently amended by various standards, including ASU No. 2018-10, Codification 
Improvements to Topic 842, Leases; and ASU No. 2018-11, Targeted Improvements.  This new guidance offers specific 
accounting guidance for a lessee, a lessor and sale and leaseback transactions.  Lessees and lessors are required to disclose 
qualitative and quantitative information about leasing arrangements to enable a user of the financial statements to assess the 
amount, timing and uncertainty of cash flows arising from leases.  This new guidance is effective for first quarter 2019, and 
requires a modified retrospective adoption, applying the new standard to all leases existing at the date of initial application, with 
early adoption permitted.  An entity may choose to use the standard’s effective date, rather than the beginning of the earliest 
comparative period presented, as the date of initial application.  An entity would record the effects of initially applying the new 
guidance as a cumulative-effect adjustment to retained earnings.  Consequently, an entity’s reporting for the comparative periods 
presented in the year of adoption would continue to be in accordance with the current guidance, including the current disclosure 
requirements.   

To facilitate transition, the new guidance includes a package of practical expedients that entities may elect to apply on adoption.  
The package of practical expedients relate to the identification and classification of leases that commenced before the effective 
date and initial direct costs for leases that commenced before the effective date.  The new guidance also includes a practical 
expedient permitting the use of hindsight in evaluating lessee options to extend or terminate a lease or to purchase the underlying 
asset. 

We have assessed all potential impacts of the new guidance and have determined that this guidance will have an impact on our 
consolidated financial statements, including significant new disclosures about our leasing activities.  The most significant impact 
relates to our real estate operating leases and the related recognition of right-of-use assets and lease liabilities in both noncurrent 
assets and noncurrent liabilities in our consolidated balance sheet.  The adoption of this new guidance will not have a material 
impact on our consolidated statements of earnings, cash flows or stockholders’ equity.  We plan to adopt this new guidance on 
January 1, 2019 using the effective date as our date of initial application.  On adoption, we will elect the package of practical 
expedients.  We will elect the practical expedient permitting the use of hindsight.  See Note 16 to these 2018 consolidated 
financial statements for details on our current lease arrangements, the amounts of which represent the future undiscounted 
commitments. 

Income Taxes 
In October 2016, the FASB issued ASU No. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than 
Inventory.  This new accounting guidance allows entities to recognize the income tax consequences of an intra-entity transfer of 
an asset other than inventory when the transfer occurs.  Current guidance does not allow recognition until the asset has been sold 
to an outside party.  This new guidance was effective beginning January 1, 2018 and was to be applied on a modified 
retrospective basis.  We adopted this new guidance effective January 1, 2018 and it did not have a material impact on our 
consolidated financial statements. 

In February 2018, the FASB issued ASU No. 2018-02, Income Statement-Reporting Comprehensive Income (Topic 220):  
Reclassification of tax effects stranded in Accumulated Other Comprehensive Income (AOCI).  This new guidance gives entities 
the option to reclassify to retained earnings stranded tax effects related to the change in federal tax rate for all items accounted for 
in other comprehensive earnings (OCI).  These entities can also elect to reclassify other stranded tax effects that relate to the Tax 
Cuts and Jobs Act (which we refer to as the Tax Act) but do not directly relate to the change in the federal rate (e.g., state taxes or 
changing from a worldwide tax system to a territorial system).  Tax effects that are stranded in OCI for other reasons (e.g., prior 
changes in tax law or a change in valuation allowance) cannot be reclassified.  All entities are required to make new disclosures, 
regardless of whether they elect to reclassify stranded amounts.  Entities are required to disclose whether or not they elected to 
reclassify the tax effects related to the Tax Act as well as their policy for releasing income tax effects from accumulated OCI.  
Under Topic 740-10-45-15, the effects of changes in tax rates and laws on deferred tax balances are recorded as a component of 
tax expense related to continuing operations for the period in which the law was enacted, even if the assets and liabilities related 
to items of accumulated OCI.  The enactment of the Tax Act on December 22, 2017 resulted in stakeholder concerns about this 
accounting treatment.  The new guidance is effective for all entities for fiscal years beginning after December 15, 2018, and 
interim periods within those fiscal years.  Early adoption is permitted for reporting periods, including interim periods, for which 
financial statements have not yet been issued or made available for issuance.  An entity will be able to choose whether to apply 
the guidance retrospectively to each period in which the effect of the Tax Act is recognized or to apply the guidance in the period 
of adoption.  We adopted this new guidance effective January 1, 2018, which resulted in a $6.6 million increase in retained 
earnings and a corresponding decrease in accumulated other comprehensive earnings (loss).  This reclassification relates to the 
income tax effects of lowering the corporate income tax rate from 35.0% to 21.0% on deferred income taxes established on 
pension plan liabilities and the fair value of derivative instruments.   

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In March 2018, the FASB issued ASU No. 2018-05 Income Taxes (Topic 740):  Amendment to SEC Paragraphs Pursuant to SEC 
Staff Accounting Bulletin No. 118.  This new accounting guidance codifies guidance pursuant to SEC Staff Accounting Bulletin 
No. 118 (which we refer to as SAB 118), which was issued in connection with the Tax Act.  The guidance allows companies to 
use provisional estimates to record the effects of the Tax Act and also provides a measurement period (not to exceed one year 
from the date of enactment) to complete the accounting for the impacts of the Tax Act.  We adopted this guidance when it was 
initially issued as SAB 118.  During 2018, we recognized approximately $5.8 million in net benefit to our provisional estimate 
under SAB 118.  We recorded these amounts as discrete items.  We have completed and finalized our analysis of the income tax 
implication of the Tax Act and recorded additional adjustments to provisional amounts as discrete items. 

Additionally, we reevaluated our indefinite reinvestment assertion during 2018 for certain foreign jurisdictions and determined 
that our intention to repatriate undistributed earnings from certain jurisdictions has changed.  The impact of this change is not 
material to our consolidated financial statements. 

Business Combinations 
In January 2017, the FASB issued ASU No. 2017-01, Business Combinations (Topic 805): Clarifying the Definition of a 
Business.  The new guidance clarifies the definition of a business with the objective of adding information to assist entities with 
evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses.  The definition of a 
business affects many areas of accounting including acquisitions, disposals, goodwill and consolidation.  The new guidance was 
effective for annual periods beginning after December 15, 2017, including interim periods within those periods, which we 
adopted effective January 1, 2018.  The adoption of this new guidance did not have a material impact on our consolidated 
financial statements. 

Presentation of Net Periodic Pension and Postretirement Benefit Cost 
In March 2017, the FASB issued ASU No. 2017-07, Compensation-Retirement Benefits (Topic 715): Improving the Presentation 
of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost.  The new guidance requires that an employer report 
the service cost component in the same line item or items as other compensation costs arising from services rendered by the 
pertinent employees during the period.  It also requires the other components of net periodic pension cost and net periodic 
postretirement benefit cost to be presented in the income statement separately from the service cost component and outside a 
subtotal of income from operations, if one is presented.  An entity will apply the new guidance retrospectively for the presentation 
of the service cost component and the other components of net periodic pension cost and net periodic postretirement benefit cost 
in the consolidated statement of earnings.  The new guidance allows a practical expedient that permits an employer to use the 
amounts disclosed in its pension and other postretirement benefit plan note for the prior comparative periods as the estimation 
basis for applying the retrospective presentation requirements.  The new guidance was effective in the first quarter of 2018, which 
we adopted effective January 1, 2018.  The adoption of this guidance had no impact on our consolidated net earnings.  Due to the 
adoption of this new guidance, the presentation in our consolidated statement of earnings was changed in 2018 such that the other 
components of net periodic pension costs related to our defined benefit plan were recorded in operating expense instead of 
compensation expense as was done in prior years.  Prior years were not restated for this change as the impact of this change was 
not material to our consolidated statement of earnings.  See Note 13 to these 2018 consolidated financial statements for details on 
our net periodic pension benefit cost. 

Restricted Cash 
In November 2016, the FASB issued ASU No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash.  This new 
accounting guidance addresses the classification and presentation of changes in restricted cash on the statement of cash flows 
under Topic 230, Statement of Cash Flows.  This guidance is effective for public business entities for fiscal years beginning after 
December 15, 2017, and interim periods within those fiscal years.  Early adoption is permitted for all entities.  The adoption of 
this new guidance changed the presentation in our consolidated statement of cash flows as we now show the changes in the total 
of cash, cash equivalents and restricted cash in the statement of cash flows.  Previously, the net change in restricted cash was 
reported as an operating activity and cash paid for acquisitions, net of cash was not presented net of restricted cash.  In our 2016 
consolidated statement of cash flows, the adoption of ASU 2016-18 resulted in an increase to net cash provided by operating 
activities of $50.3 million and a decrease to cash paid for acquisitions, net of cash and restricted cash of $15.6 million.  These 
changes resulted in a change of $85.9 million to the effect of changes in foreign exchange rates on cash, cash equivalents and 
restricted cash.   

The following is a reconciliation of our  December 31 cash, cash equivalents and restricted cash balances as presented in the 
consolidated statement of cash flows for the years ended December 31, 2018, 2017 and 2016 (in millions): 

Cash and cash equivalents
Restricted cash

2018

December 31,
2017

2016

$               

607.2
1,629.6

$               

681.2
1,623.8

$               

545.5
1,392.1

Total cash, cash equivalents and restricted cash

$            

2,236.8

$            

2,305.0

$            

1,937.6

74 

 
              
              
              
 
Credit Impairment 
In June 2016, the FASB issued ASU No. 2016 -13, Financial Instruments-Credit Losses (Topic 326):  Measurement of Credit 
Losses on Financial Instruments.  Under the new guidance an entity is required to measure all credit losses on certain financial 
instruments, including trade receivables and various off-balance sheet credit exposures, using an expected credit loss model.  This 
model incorporates past experience, current conditions and reasonable and supportable forecasts affecting collectability of these 
instruments.  An entity will apply the new guidance through a cumulative-effect adjustment to retained earnings as of the 
beginning of the year of adoption.  The guidance is effective January 1, 2020, with early adoption permitted.  We are still 
assessing the timing and impact that adopting this new guidance will have on our consolidated financial statements.   

Disclosure Framework 
In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820):  Disclosure Framework - Changes to 
the Disclosure Requirements for Fair Value Measurement.  This new guidance modifies various disclosure requirements for fair 
value measurements, including in certain part those related to Level 3 fair value measurements.  The new guidance is effective 
January 1, 2020, with early adoption permitted.  Certain portions of the guidance must be adopted prospectively while others 
must be adopted retrospectively to all periods presented.   

In August 2018, the FASB also issued ASU No. 2018-14, Compensation-Retirement Benefits-Defined Benefit Plans-General 
(Topic 715-20):  Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans.  This new guidance 
modifies various disclosure requirements for employers that sponsor defined benefit pension or other postretirement plans.  The 
new guidance is effective January 1, 2020, with early adoption permitted.  Retrospective adoption is required.   

We do not expect adoption of either standard will have a material impact on our consolidated financial statements.   

Hedge Accounting 
In August 2017, the FASB issued ASU No. 2017-12, Derivatives and Hedging (Topic 815): Targeted Improvements to 
Accounting for Hedging Activities.  The new guidance amends the hedge accounting model in the current guidance to enable 
entities to better portray the economics of their risk management activities in the financial statements and enhance the 
transparency and understandability of hedge results.  The new guidance requires revised tabular disclosures that focus on the 
effect of hedge accounting by income statement line and the disclosure of the cumulative basis adjustments to the hedged assets 
and liabilities in fair value hedges.  Certain additional disclosures are also required for hedge relationships designated under the 
last-of-layer method.  The current guidance that requires entities to disclose hedge ineffectiveness has been eliminated because 
this amount will no longer be separately measured.  Under the new guidance, entities will apply the amendments to cash flow and 
net investment hedge relationships that exist on the date of adoption using a modified retrospective approach (i.e., with a 
cumulative effect adjustment recorded to the opening balance of retained earnings as of the initial application date).  The new 
guidance also provides transition relief to make it easier for entities to apply certain amendments to existing hedges (including 
fair value hedges) where the hedge documentation needs to be modified.  The presentation and disclosure requirements will be 
applied prospectively.  The new guidance is effective for annual periods beginning after December 15, 2018, including interim 
periods within those periods.  Early adoption was permitted in any interim period or annual year before the effective date.  We are 
currently assessing the impact that adopting this new guidance will have on our consolidated financial statements, although we do 
not expect the adoption of this guidance to have a material impact. 

Intangibles - Goodwill and Other 
In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350):  Simplifying the Test for 
Goodwill Impairment.  The new guidance eliminates Step 2 of the goodwill impairment test.  Instead, the updated guidance 
requires an entity to perform its annual or interim goodwill impairment test by comparing the fair value of the reporting unit to its 
carrying value, and recognizing a non-cash impairment charge for the amount by which the carrying value exceeds the reporting 
unit’s fair value with the loss not exceeding the total amount of goodwill allocated to that reporting unit.  The new guidance is 
effective beginning January 1, 2020, with early adoption permitted, and will be applied on a prospective basis.  The new guidance 
currently has no impact on our consolidated financial statements; however, we will evaluate the impact of this updated guidance 
on future annual or interim goodwill impairment tests performed.   

Internal-use Software 
In August 2018, the FASB issued ASU No. 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40):  
Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract.  This 
new accounting guidance requires deferral of certain implementation costs associated with a cloud computing arrangement, or 
hosting arrangement, thereby aligning deferral of such costs with implementation costs associated with developing internal-use 
software.  Accounting for the service component of a hosting arrangement remains unchanged.  An entity will defer these 
implementation costs over the term of the hosting arrangement, including optional renewal periods that are reasonably certain of 
exercise.  Amounts expensed would be presented through operating expense, rather than depreciation or amortization.  The new 
guidance is effective January 1, 2020, with early adoption permitted.  An entity may adopt the guidance either prospectively for 
all cloud computing arrangement implementation costs incurred on or after the effective date or retrospectively, including 
comparative periods.  We are currently assessing the impact that adopting this guidance will have on our consolidated financial 
statements. 

75 

 
Stock Compensation  
In May 2017, the FASB issued ASU No. 2017-09, Compensation - Stock Compensation (Topic 718):  Scope of Modification 
Accounting (ASU 2017-09).  This accounting guidance provided information about which changes to the terms or conditions of a 
share-based payment award require an entity to apply modification accounting in Topic 718.  ASU 2017-09 was effective for 
financial statements issued for annual reporting periods beginning after December 15, 2017 and interim periods within those 
years.  The adoption of this new guidance did not have a material impact on our consolidated financial statements as we 
historically have not made changes to the terms or conditions of an outstanding share-based payment award. 

In March 2016, the FASB issued ASU No. 2016-09, Compensation - Stock Compensation (Topic 718):  Improvements to 
Employee Share-Based Payment Accounting (ASU 2016-09).  This accounting guidance required that companies recognize the 
excess income tax effects of awards in the income statement when the awards vest or are settled, rather than recognizing the tax 
benefits in excess of compensation costs through stockholders’ equity.  ASU 2016-09 provides that this requirement be applied 
prospectively.  As it relates to forfeitures, the guidance allows for companies to choose whether to continue to estimate forfeitures 
or account for forfeitures as they occur.  This guidance was effective in first quarter 2017 and has been applied by us.  Due to the 
adoption of this guidance, we recognized the income tax benefit of stock based awards that vested or were settled in the year 
ended December 31, 2018 and 2017 of $15.0 million and $15.1 million, respectively, in our consolidated statement of earnings.  
The income tax benefit of stock based awards that vested or were settled in the year ended December 31, 2016 was $6.5 million 
that was recognized in our consolidated stockholders’ equity.  Additionally, our consolidated statement of cash flows now 
presents excess tax benefits as an operating activity, rather than as a financing activity, applied prospectively.  Finally, we elected 
to continue to estimate forfeitures based on historical data and recognize forfeitures over the vesting period of the award. 

3.  Revenue from Contracts with Customers 

New Accounting Statement Impact on Consolidated Financial Statements 
As a result of adopting Topic 606, we restated our consolidated financial statements and related information in these notes thereto 
from amounts previously reported for 2017 and 2016.  The primary impacts of the adoption of the new revenue recognition 
guidance to our segments were as follows. 

Brokerage segment 
Revenue - We previously recognized revenue for certain of our brokerage activities, such as installments on agency bill, direct 
bill and contingent revenue, over a period of time either due to the transfer of value to our clients or as the remuneration became 
determinable.  Under the new guidance, these revenues are now substantially recognized at a point in time on the effective date of 
the associated policies when control of the policy transfers to the client.  On the other hand, under the new guidance we are now 
required to defer certain revenues to reflect delivery of services over the contract period.  As a result, revenue from certain 
arrangements are now recognized in earlier periods under the new guidance in comparison to our previous accounting policies, 
and other revenues are recognized in later periods.  The net effect of all of these changes on the timing and amount of revenue 
recognized is a net decrease in revenue recognized for our 2017 and 2016 annual reporting periods with a shift in the timing of 
revenue recognized in the interim periods to the first quarter from the other three quarters.   

The primary reason for the increase in the amount of revenue recognized relates to our employee benefit brokerage business.  
Historically we recognized this revenue throughout the contract period as underlying client exposure units became certain.  Under 
the new guidance, the full year revenue under each of these contracts is now estimated at the effective date of the underlying 
policies resulting in acceleration of revenue recognized, with a reassessment at each reporting date.  This also causes a shift in the 
timing of revenue recognized in the interim periods as a majority of these annual contracts are effective in the first quarter.  
Partially offsetting this interim impact is the recognition of contingent revenues related to our brokerage business as these 
revenues are now estimated and accrued throughout the year as the underlying business is placed with the underwriting 
enterprises rather than our historical practice of recognizing the majority of these revenues in the first quarter, because this is 
typically when we receive cash or the related policy detail or other carrier specific information from the underwriting enterprise.   

Expense - The assets recognized for the costs to obtain and/or fulfill a contract are amortized on a systematic basis that is 
consistent with the transfer of the services to which the asset relates.  For the majority of our contracts, the renewal period is one 
year or less and renewal costs are commensurate with the initial contract.  As a result, we have applied a practical expedient and 
recognize the costs of obtaining a contract as an expense when incurred.  The net impact of deferring and amortizing the costs to 
fulfill a contract are not material on an annual basis, but have an impact on the timing of expenses recognized in the interim 
periods.  Previously those costs were expensed as incurred. 

Risk management segment 
Revenue - Under the new guidance, when we have the obligation to adjust claims until closure and are compensated on a per 
claim basis, we record the full amount of the claim revenue upon notification of the claim and defer certain revenues to reflect 
delivery of services over the claim handling period.  When our obligation is to provide claims services throughout a contract 
period, we recognize revenue ratably across that contract period.  As such, the net impact of the new guidance requires greater 
initial revenue deferral and recognition over a longer period of time than under our previous accounting policies.   

76 

 
 
 
Expense - The assets recognized for the costs to obtain and/or to fulfill a contract are amortized on a systematic basis that is 
consistent with the transfer of the services to which the asset relates.  We do not have material costs to obtain or fulfill.  The net 
impact of deferring and amortizing these costs to obtain or to fulfill is not material on our annual or interim reporting period 
results. 

Corporate segment 
The timing related to recognition of revenue in our corporate segment remains substantially unchanged.  While there is no 
material impact on our annual after tax earnings, there is a material change to our after tax earnings in the interim quarterly 
periods, as income tax credits are recognized based on our quarterly consolidated pretax earnings patterns.  

Impact on 2017 and 2016 Consolidated Financial Statements 
The consolidated statement of earnings line items, which reflect the adoption of the new revenue recognition guidance, are as 
follows (in millions, except per share data): 

Year ended December 31, 2017
Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption of 
Topic 606

As Previously 
Reported

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income 
Gains on books of business sales
Revenues from clean coal activities

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Cost of revenues from clean coal activities
Interest 
Depreciation
Amortization
Change in estimated acquisition earnout payables

Total expenses

Earnings before income taxes

Benefit for income taxes

Net earnings
Net earnings attributable to noncontrolling interests

Net earnings attributable to controlling interests

Basic net earnings per share
Diluted net earnings per share
Dividends declared per common share

$            

2,627.1
1,636.8
163.7
111.8
56.3
3.4
1,560.5

$                 

13.9
(44.9)
(5.7)
(12.3)
2.4
-
-

$            

2,641.0
1,591.9
158.0
99.5
58.7
3.4
1,560.5

6,159.6
-

6,159.6
2,752.3
852.5
-
1,635.9
124.1
121.1
264.7
30.9

5,781.5

378.1
(121.1)

499.2
36.1

(46.6)
136.0

89.4
(4.9)
(23.4)
136.0
-
-
-
-
-

107.7

(18.3)
(36.0)

17.7
(0.5)

6,113.0
136.0

6,249.0
2,747.4
829.1
136.0
1,635.9
124.1
121.1
264.7
30.9

5,889.2

359.8
(157.1)

516.9
35.6

$               
$                 

463.1
2.57
2.54
1.56

$                 
$                 

18.2
0.10
0.10
-

$               
$                 

481.3
2.67
2.64
1.56

77 

 
              
                 
              
                 
                   
                 
                 
                 
                   
                   
                     
                   
                     
                      
                     
              
                      
              
              
                 
              
                      
                 
                 
              
                   
              
              
                   
              
                 
                 
                 
                      
                 
                 
              
                      
              
                 
                      
                 
                 
                      
                 
                 
                      
                 
                   
                      
                   
              
                 
              
                 
                 
                 
               
                 
               
                 
                   
                 
                   
                   
                   
                   
                   
                   
                   
                    
                   
 
Year ended December 31, 2016
Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption of 
Topic 606

As Previously 
Reported

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income 
Gains on books of business sales
Revenues from clean coal activities
Other net losses

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Cost of revenues from clean coal activities
Interest 
Depreciation
Amortization
Change in estimated acquisition earnout payables

Total expenses

Earnings before income taxes

Benefit for income taxes

Net earnings
Net earnings attributable to noncontrolling interests

Net earnings attributable to controlling interests

Basic net earnings per share
Diluted net earnings per share
Dividends declared per common share

$            

2,439.1
1,492.8
147.0
107.2
53.3
6.6
1,350.1
(1.3)

$               

(29.2)
(1.1)
(7.1)
(9.3)
0.3
-
-
-

$            

2,409.9
1,491.7
139.9
97.9
53.6
6.6
1,350.1
(1.3)

5,594.8
-

5,594.8
2,538.9
797.7
-
1,408.6
109.8
103.6
247.2
32.1

5,237.9

356.9
(88.1)

445.0
30.6

(46.4)
132.1

85.7
(1.7)
(21.4)
132.1
-
-
-
-
-

109.0

(23.3)
(8.6)

(14.7)
2.9

5,548.4
132.1

5,680.5
2,537.2
776.3
132.1
1,408.6
109.8
103.6
247.2
32.1

5,346.9

333.6
(96.7)

430.3
33.5

$               
$                 

414.4
2.33
2.32
1.52

$               
$               

(17.6)
(0.10)
(0.10)
-

$               
$                 

396.8
2.23
2.22
1.52

Select consolidated statement of comprehensive earnings line items, which reflect the adoption of the new revenue recognition 
guidance, are as follows (in millions): 

Year ended December 31, 2017
Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption of 
Topic 606

As Previously 
Reported

$               

$                 

$               

Net earnings
Change in pension liability, net of taxes
Foreign currency translation
Change in fair value of derivative instruments, net of taxes
Comprehensive earnings
Comprehensive earnings attributable to noncontrolling interests
Comprehensive earnings attributable to controlling interests

78 

499.2
4.3
183.4
16.0
702.9
37.0
665.9

17.7
-
(2.5)
-
15.2
(0.6)
15.8

516.9
4.3
180.9
16.0
718.1
36.4
681.7

$               

$                 

$               

 
              
                   
              
                 
                   
                 
                 
                   
                   
                   
                     
                   
                     
                      
                     
              
                      
              
                   
                      
                   
              
                 
              
                      
                 
                 
              
                   
              
              
                   
              
                 
                 
                 
                      
                 
                 
              
                      
              
                 
                      
                 
                 
                      
                 
                 
                      
                 
                   
                      
                   
              
                 
              
                 
                 
                 
                 
                   
                 
                 
                 
                 
                   
                     
                   
                   
                 
                   
                   
                    
                   
 
                     
                      
                     
                 
                   
                 
                   
                      
                   
                 
                   
                 
                   
                   
                   
 
Net earnings
Change in pension liability, net of taxes
Foreign currency translation
Change in fair value of derivative instruments, net of taxes
Comprehensive earnings
Comprehensive earnings attributable to noncontrolling interests
Comprehensive earnings attributable to controlling interests

Year ended December 31, 2016
Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption of 
Topic 606

As Previously 
Reported

$               

$               

$               

445.0
(4.4)
(231.8)
(4.9)
203.9
35.1
168.8

(14.7)
-
7.0
-
(7.7)
2.8
(10.5)

430.3
(4.4)
(224.8)
(4.9)
196.2
37.9
158.3

$               

$               

$               

Select balance sheet line items, which reflect the adoption of the new revenue recognition guidance are as follows (in millions):  

Assets
Premium and fees receivables
Other current assets
Deferred income taxes
Other noncurrent assets
Goodwill

Liabilities
Premiums payable to underwriting enterprises
Accrued compensation and other current liabilities
Deferred revenue - current/unearned fees
Other current liabilities
Deferred revenue - noncurrent
Other noncurrent liabilities

Stockholders' equity
Retained earnings
Accumulated other comprehensive loss
Stockholders' equity attributable to controlling interests
Stockholders' equity attributable to noncontrolling interests

December 31, 2017
Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption of 
Topic 606

$            

1,925.6
173.2
(53.5)
0.1
(33.1)

$            

4,082.8
881.6
851.6
567.1
4,164.8

As Previously 
Reported

$            

2,157.2
708.4
905.1
567.0
4,197.9

3,475.9
864.1
74.8
56.4
-
1,128.3

1,095.9
(559.9)
4,105.2
59.7

1,510.1
83.7
280.5
(56.4)
75.3
(15.7)

125.9
4.5
130.4
4.4

4,986.0
947.8
355.3
-
75.3
1,112.6

1,221.8
(555.4)
4,235.6
64.1

79 

 
                   
                      
                   
               
                     
               
                   
                      
                   
                 
                   
                 
                   
                     
                   
 
                 
                 
                 
                 
                 
                 
                 
                     
                 
              
                 
              
              
              
              
                 
                   
                 
                   
                 
                 
                   
                 
                      
                      
                   
                   
              
                 
              
              
                 
              
               
                     
               
              
                 
              
                   
                     
                   
 
Select consolidated statement of cash flows line items, which reflect the adoption of the new revenue recognition guidance are as 
follows (in millions): 

Cash flows from operating activities

Net earnings

Adjustments to reconcile net earnings to net cash provided by 
operating activities:

Net change in premiums and fees receivable
Net change in deferred revenue
Net change in premiums payable to underwriting enterprises
Net change in other current assets
Net change in accrued compensation and other current liabilities
Net change in deferred income taxes
Net change in other noncurrent assets and liabilities

Cash flows from operating activities

Net earnings

Adjustments to reconcile net earnings to net cash provided by 
operating activities:

Net change in premiums and fees receivable
Net change in deferred revenue
Net change in premiums payable to underwriting enterprises
Net change in other current assets
Net change in accrued compensation and other current liabilities
Net change in deferred income taxes
Net change in other noncurrent assets and liabilities

Year ended December 31, 2017

As Previously 
Reported

Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption 
of Topic 606

$             

499.2

$               

17.7

$             

516.9

(220.3)
-
334.3
(48.5)
69.3
(183.4)
(11.1)

172.6
0.9
(167.4)
13.2
0.3
(35.9)
(2.1)

(47.7)
0.9
166.9
(35.3)
69.6
(219.3)
(13.2)

Year ended December 31, 2016

As Previously 
Reported

Impact of 
Adoption of 
Topic 606

As Restated 
for Adoption 
of Topic 606

$             

445.0

$              

(14.7)

$             

430.3

(242.8)
-
240.2
(55.2)
69.1
(158.0)
(34.5)

(534.4)
15.1
529.8
9.7
0.7
(8.1)
7.0

(777.2)
15.1
770.0
(45.5)
69.8
(166.1)
(27.5)

80 

 
              
               
                
                     
                   
                   
               
              
               
                
                 
                
                 
                   
                 
              
                
              
                
                  
                
 
              
              
              
                     
                 
                 
               
               
               
                
                   
                
                 
                   
                 
              
                  
              
                
                   
                
 
Select statement of stockholders’ equity items, which reflect the adoption of the new revenue recognition guidance are as follows 
(in millions): 

Balance at December 31, 2015, as reported
Adoption of Topic 606
Balance at December 31, 2015, as restated

Balance at December 31, 2016, as reported
Adoption of Topic 606
Balance at December 31, 2016, as restated

Balance at December 31, 2017, as reported
Adoption of Topic 606
Balance at December 31, 2017, as restated

Retained 
Earnings

$            

774.5
125.3
899.8

$            

$            

916.4
107.7
1,024.1

1,095.9
125.9
1,221.8

$         

$         

$         

Accumulated 
Other 
Comprehensive 
Earnings (Loss)
(522.5)
$                 
-
(522.5)

$                 

Stockholders' 
Equity 
Attributable to 
Noncontrolling 
Interests
$                     

$                     

$                 

$                     

$                 

$                 

$                     

$                     

(763.6)
7.0
(756.6)

(559.9)
4.5
(555.4)

49.9
2.2
52.1

59.2
5.0
64.2

59.7
4.4
64.1

Total 
Stockholders' 
Equity

$            

$            

$            

$            

$            

3,688.2
127.5
3,815.7

3,655.8
119.7
3,775.5

4,164.9
134.8
4,299.7

$                 

$                     

$            

Contract Assets and Liabilities/Contract Balances  
Information about unbilled receivables, contract assets and contract liabilities from contracts with customers is as follows 
(in millions): 

Unbilled receivables
Deferred contract costs
Deferred revenue

December 31, 
2018

$                     

496.2
91.6
457.7

December 31, 
2017, As Restated
415.2
$                     
83.3
430.6

The unbilled receivables primarily relate to our rights to consideration for work completed but not billed at the reporting date.  These 
are transferred to the receivables when the client is billed.  The deferred contract costs represent the costs we incur to fulfill a new or 
renewal contract with our clients prior to the effective date of the contract.  These costs are expensed on the contract effective date.  
The deferred revenue represents the remaining performance obligations under our contracts. 

Significant changes in the deferred revenue balances, which include foreign currency translation adjustments, during the period are 
as follows (in millions): 

Deferred revenue at December 31, 2016

Incremental deferred revenue 

Revenue recognized during the year ended December 31,

2017 included in deferred revenue at December 31, 2016

Deferred revenue recognized from business acquisitions

Deferred revenue at December 31, 2017

Incremental deferred revenue 

Revenue recognized during the year ended December 31,

2018 included in deferred revenue at December 31, 2017

Deferred revenue recognized from business acquisitions

Brokerage

Risk 
Management

Total

$             

233.8

$             

170.8

$             

404.6

247.2

135.7

382.9

(227.8)
5.5

258.7

244.0

(236.5)
18.5

(135.0)
0.4

171.9

138.1

(137.0)
-

(362.8)
5.9

430.6

382.1

(373.5)
18.5

Deferred revenue at December 31, 2018

$             

284.7

$             

173.0

$             

457.7

Remaining Performance Obligations 
Remaining performance obligations represent the portion of the contract price for which work has not been performed.  As of 
December 31, 2018, the aggregate amount of the contract price allocated to remaining performance obligations was $457.7 million.   

81 

 
              
                          
                         
                 
              
                         
                         
                 
              
                         
                         
                 
 
                         
                         
                       
                       
 
               
               
               
             
             
             
                   
                   
                   
               
               
               
               
               
               
             
             
             
                 
                    
                 
 
The estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially 
unsatisfied) at the end of the reporting period is as follows (in millions): 

2019
2020
2021
2022
2023
Thereafter
Total

Brokerage
$                     

Total

$                     

Risk Management
96.4
$                       
28.5
15.4
9.0
5.4
18.3
173.0

$                     

253.2
17.7
12.1
0.8
0.5
0.4
284.7

$                     

$                     

349.6
46.2
27.5
9.8
5.9
18.7
457.7

Deferred Contract Costs 
We capitalize costs incurred to fulfill contracts as “deferred contract costs” which are included in other current assets in our 
consolidated balance sheet.  Deferred contract costs were $91.6 million and $83.3 million as of December 31, 2018 and 2017, 
respectively.  Capitalized fulfillment costs are amortized on the contract effective date.  The amount of amortization of the deferred 
contract costs was $309.7 million and $283.7 million for the year ended December 31, 2018, and 2017, respectively. 

As part of our adoption of the new revenue recognition guidance, we have elected to apply the practical expedient to recognize the 
incremental costs of obtaining contracts as an expense when incurred if the amortization period of the assets that we otherwise would 
have recognized is one year or less for our brokerage segment.  These costs are included in compensation and operating expenses in 
our consolidated statement of earnings.  

4.  Business Combinations 

During 2018, we acquired substantially all of the net assets of the following firms in exchange for our common stock and/or cash.  
These acquisitions have been accounted for using the acquisition method for recording business combinations (in millions, except 
share data): 

Common 
Shares 
Issued
(000s)

Common 
Share 
Value

Cash Paid

Accrued 
Liability

Escrow 
Deposited

Recorded 
Earnout 
Payable

Total 
Recorded 
Purchase 
Price

Maximum 
Potential 
Earnout 
Payable

53

$        

3.7

$        

33.9

$         
-

$          

4.2

$         

2.7

$        

44.5

$          

7.0

-

-

-

-

13.5

294.8

343

24.4

84.4

-

-

43.9

29.8

-

-

430

826

-

-

-

-

-

2.5

18.7

5.1

-

21.1

313.5

12.0

-

13.3

3.3

125.4

21.5

1.9

2.6

3.6

4.4

49.4

36.8

8.5

11.3

26.1

291.9

3.1

28.2

74.9

424.2

141.2

$      

54.2

$      

792.2

$        

3.1

$        

71.4

$       

94.0

$   

1,014.9

$      

201.5

On December 22, 2018, we signed a definitive agreement to acquire 100% of the equity of Stackhouse Poland Group Limited 
(which we refer to as Stackhouse Poland) headquartered in Guildford, Surrey, U.K., for approximately $350.0 million of cash 
consideration.  Stackhouse Poland is a large-scale specialist U.K. insurance broker that generates over £55 million in annualized 
82 

Name and Effective      
Date of Acquisition

Market Financial Group,

Ltd and Austin
Consulting
Group, Inc. (MFG)
January 1, 2018

McGregor & 

Associates (M&A)
March 1, 2018

Pronto Insurance (PI)

June 5, 2018

Reassurance

Holdings, Inc. (RHI)

July 1, 2018

Buckman-Mitchell, 
Inc.  (BMI)

November 1 ,2018

Accompass Inc. (AI)

December 1, 2018

42 other acquisitions
completed in 2018

 
                         
                         
                         
                         
                         
                         
                           
                           
                           
                           
                           
                           
                           
                         
                         
 
           
              
            
          
           
            
           
          
          
              
            
        
           
          
             
        
             
         
        
          
           
          
           
        
          
              
            
          
           
            
           
          
            
              
            
          
           
            
           
          
          
         
        
        
          
          
         
        
        
         
 
revenues, has more than 500 employees and operates from a network of 23 offices across the U.K.  The transaction is subject to 
regulatory approval and is expected to close in the first quarter of 2019.   

Common shares issued in connection with acquisitions are valued at closing market prices as of the effective date of the 
applicable acquisition.  We record escrow deposits that are returned to us as a result of adjustments to net assets acquired as 
reductions of goodwill when the escrows are settled.  The maximum potential earnout payables disclosed in the foregoing table 
represent the maximum amount of additional consideration that could be paid pursuant to the terms of the purchase agreement for 
the applicable acquisition.  The amounts recorded as earnout payables, which are primarily based upon the estimated future 
operating results of the acquired entities over a two- to three-year period subsequent to the acquisition date, are measured at fair 
value as of the acquisition date and are included on that basis in the recorded purchase price consideration in the foregoing table.  
We will record subsequent changes in these estimated earnout obligations, including the accretion of discount, in our consolidated 
statement of earnings when incurred. 

The fair value of these earnout obligations is based on the present value of the expected future payments to be made to the sellers 
of the acquired entities in accordance with the provisions outlined in the respective purchase agreements, which is a Level 3 fair 
value measurement.  In determining fair value, we estimated the acquired entity’s future performance using financial projections 
developed by management for the acquired entity and market participant assumptions that were derived for revenue growth 
and/or profitability.  Revenue growth rates generally ranged from 3.0% to 15.0% for our 2018 acquisitions.  We estimated future 
payments using the earnout formula and performance targets specified in each purchase agreement and these financial 
projections.  We then discounted these payments to present value using a risk-adjusted rate that takes into consideration 
market-based rates of return that reflect the ability of the acquired entity to achieve the targets.  These discount rates generally 
ranged from 7.5% to 9.5% for our 2018 acquisitions.  Changes in financial projections, market participant assumptions for 
revenue growth and/or profitability, or the risk-adjusted discount rate, would result in a change in the fair value of recorded 
earnout obligations.   

During 2018, 2017 and 2016, we recognized $18.8 million, $20.2 million and $16.9 million, respectively, of expense in our 
consolidated statement of earnings related to the accretion of the discount recorded for earnout obligations in connection with our 
acquisitions.  In addition, during 2018, 2017 and 2016, we recognized $9.2 million of income, $10.7 million and $15.2 million of 
expense, respectively, related to net adjustments in the estimated fair value of the liability for earnout obligations in connection 
with revised projections of future performance for 112, 108 and 101 acquisitions, respectively.  The aggregate amount of 
maximum earnout obligations related to acquisitions made in 2015 and subsequent years was $558.1 million as of December 31, 
2018, of which $258.8 million was recorded in the consolidated balance sheet as of that date based on the estimated fair value of 
the expected future payments to be made.  The aggregate amount of maximum earnout obligations related to acquisitions made in 
2014 and subsequent years was $567.9 million as of December 31, 2017, of which $264.2 million was recorded in the 
consolidated balance sheet as of that date based on the estimated fair value of the expected future payments to be made.   

The following is a summary of the estimated fair values of the net assets acquired at the date of each acquisition made in 2018 
(in millions): 

Cash
Other current assets
Fixed assets
Noncurrent assets
Goodwill
Expiration lists
Non-compete agreements
Trade names

MFG

M&A

PI

RHI

BMI

AI

$     

0.1
3.0
0.4
-
24.6
19.6
-
0.1

-
$       
0.5
1.4
-
5.2
15.1
0.1
-

$       

7.2
66.8
2.6
8.3
209.4
56.7
0.2
58.1

$         
-
18.4
2.2
0.4
77.9
41.9
0.5
3.2

$     

0.1
12.4
0.1
-
18.8
26.0
0.2
-

$     

0.4
1.9
0.1
-
21.4
17.2
1.7
-

Total assets acquired

47.8

22.3

409.3

144.5

57.6

42.7

Current liabilities
Noncurrent liabilities

Total liabilities assumed

2.3
1.0

3.3

0.4
0.8

1.2

64.2
31.6

95.8

7.2
11.9

19.1

8.2
-

8.2

0.8
5.1

5.9

42 Other 
Acquisitions

Total

$            

11.8
103.1
1.5
17.5
227.3
205.3
2.6
0.1

569.2

94.6
50.4

145.0

$        

19.6
206.1
8.3
26.2
584.6
381.8
5.3
61.5

1,293.4

177.7
100.8

278.5

Total net assets acquired

$   

44.5

$   

21.1

$   

313.5

$   

125.4

$   

49.4

$   

36.8

$          

424.2

$   

1,014.9

Among other things, these acquisitions allow us to expand into desirable geographic locations, further extend our presence in the 
retail and wholesale insurance brokerage services and risk management industries and increase the volume of general services 
currently provided.  The excess of the purchase price over the estimated fair value of the tangible net assets acquired at the 
acquisition date was allocated to goodwill, expiration lists, non-compete agreements and trade names in the amounts of 
$584.6 million, $381.8 million, $5.3 million and $61.5 million, respectively, within the brokerage segment.   

83 

 
       
       
       
       
     
       
            
        
       
       
         
         
       
       
                
            
         
         
         
         
         
         
              
          
     
       
     
       
     
     
            
        
     
     
       
       
     
     
            
        
         
       
         
         
       
       
                
            
       
         
       
         
         
         
                
          
     
     
     
     
     
     
            
     
       
       
       
         
       
       
              
        
       
       
       
       
         
       
              
        
       
       
       
       
       
       
            
        
 
Provisional estimates of fair value are established at the time of the acquisition and are subsequently reviewed within the first 
year of operations subsequent to the acquisition date to determine the necessity for adjustments.  The fair value of the tangible 
assets and liabilities for each applicable acquisition at the acquisition date approximated their carrying values.  The fair value of 
expiration lists was established using the excess earnings method, which is an income approach based on estimated financial 
projections developed by management for each acquired entity using market participant assumptions.  Revenue growth and 
attrition rates generally ranged from 3.0% to 4.4% and 3.5% to 11.0% for our 2018 acquisitions, respectively, for which 
valuations were performed in 2018.  We estimate the fair value as the present value of the benefits anticipated from ownership of 
the subject customer list in excess of returns required on the investment in contributory assets necessary to realize those benefits.  
The rate used to discount the net benefits was based on a risk-adjusted rate that takes into consideration market-based rates of 
return and reflects the risk of the asset relative to the acquired business.  These discount rates generally ranged from 11.5% to 
14.0% for our 2018 acquisitions, for which a valuation was performed.  The fair value of non-compete agreements was 
established using the profit differential method, which is an income approach based on estimated financial projections developed 
by management for the acquired company using market participant assumptions and various non-compete scenarios. 

Expiration lists, non-compete agreements and trade names related to our acquisitions are amortized using the straight-line method 
over their estimated useful lives (two to fifteen years for expiration lists, three to five years for non-compete agreements and two 
to fifteen years for trade names), while goodwill is not subject to amortization.  We use the straight-line method to amortize these 
intangible assets because the pattern of their economic benefits cannot be reasonably determined with any certainty.  We review 
all of our intangible assets for impairment periodically (at least annually) and whenever events or changes in business 
circumstances indicate that the carrying value of the assets may not be recoverable.  In reviewing intangible assets, if the fair 
value were less than the carrying amount of the respective (or underlying) asset, an indicator of impairment would exist and 
further analysis would be required to determine whether or not a loss would need to be charged against current period earnings as 
a component of amortization expense.  Based on the results of impairment reviews in 2018, 2017 and 2016, we wrote off 
$10.6 million, $6.2 million and $1.8 million of amortizable intangible assets related to the brokerage segment.   

Of the $381.8 million of expiration lists, $5.3 million of non-compete agreements and $61.5 million of trade names related to the 
2018 acquisitions, $219.3 million, $4.1 million and $61.5 million, respectively, is not expected to be deductible for income tax 
purposes.  Accordingly, we recorded a deferred tax liability of $58.8 million, and a corresponding amount of goodwill, in 2018 
related to the nondeductible amortizable intangible assets.   

Our consolidated financial statements for the year ended December 31, 2018 include the operations of the acquired entities from 
their respective acquisition dates.  The following is a summary of the unaudited pro forma historical results, as if these entities 
had been acquired at January 1, 2017 (in millions, except per share data): 

Total revenues

Net earnings attributable to controlling interests

Basic earnings per share

Diluted earnings per share

Year Ended December 31,

2018

2017

 $           7,125.5 

 $           6,572.4 

                 646.1 

                 496.4 

                   3.53 

                   2.74 

                   3.46 

                   2.71 

The unaudited pro forma results above have been prepared for comparative purposes only and do not purport to be indicative of 
the results of operations which actually would have resulted had these acquisitions occurred at January 1, 2017, nor are they 
necessarily indicative of future operating results.  Annualized revenues of entities acquired in 2018 totaled approximately 
$339.8 million.  Total revenues and net earnings recorded in our consolidated statement of earnings for 2018 related to the 2018 
acquisitions in the aggregate, were $158.0 million and $6.9 million, respectively. 

5.  Other Current Assets 

Major classes of other current assets consist of the following (in millions): 

Premium finance advances and loans
Accrued supplemental, direct bill and other receivables
Refined coal production related receivables
Deferred contract costs
Prepaid expenses

Total other current assets

84 

December 31,

2018

2017

$               

316.2
348.2
160.2
91.6
108.2

$               

305.5
244.5
156.8
83.3
91.5

$            

1,024.4

$               

881.6

 
 
                 
                 
                 
                 
                   
                   
                 
                   
 
The premium finance loans represent short-term loans which we make to many of our brokerage related clients and other 
non-brokerage clients to finance their premiums paid to underwriting enterprises.  These premium finance loans are primarily 
generated by three Australian and New Zealand premium finance subsidiaries.  Financing receivables are carried at amortized 
cost.  Given that these receivables carry a fairly rapid delinquency period of only seven days post payment date, and that 
contractually the majority of the underlying insurance policies will be cancelled within one month of the payment due date in 
normal course, there historically has been a minimal risk of not receiving payment, and therefore we do not maintain any 
significant allowance for losses against this balance.   

6.  Fixed Assets  

Major classes of fixed assets consist of the following (in millions): 

Office equipment
Furniture and fixtures
Leasehold improvements
Computer equipment
Land and buildings - corporate headquarters
Software
Other
Work in process

Accumulated depreciation

Net fixed assets

December 31,

2018

2017

$                 

30.0
116.9
132.1
145.1
144.3
346.0
12.4
14.9

$                 

28.6
112.3
124.2
147.9
143.6
291.9
12.0
20.1

941.7
(504.8)

880.6
(468.4)

$               

436.9

$               

412.2

The amounts in work in process in the table above primarily are for capitalized expenditures incurred related to IT development 
projects in 2018 and 2017.   

7.  Intangible Assets 

The carrying amount of goodwill at December 31, 2018 and 2017 allocated by domestic and foreign operations is as follows 
(in millions): 

At December 31, 2018
United States
United Kingdom
Canada
Australia
New Zealand
Other foreign 

Total goodwill - net

At December 31, 2017
United States
United Kingdom
Canada
Australia
New Zealand
Other foreign 

Total goodwill - net

Brokerage

Risk 
Management

Corporate

Total

$            

2,715.3
753.7
378.6
406.3
209.6
110.1

$                 

29.6
9.2
-
0.3
10.2
-

-
$                     
-
-
-
-
2.7

$            

2,744.9
762.9
378.6
406.6
219.8
112.8

$            

4,573.6

$                 

49.3

$                   

2.7

$            

4,625.6

$            

2,280.9
738.5
374.0
416.6
209.3
99.9

$                 

25.8
7.2
-
-
9.6
-

-
$                     
-
-
-
-
3.0

$            

2,306.7
745.7
374.0
416.6
218.9
102.9

$            

4,119.2

$                 

42.6

$                   

3.0

$            

4,164.8

85 

 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                   
                   
                   
                   
                 
                 
                
                
 
                 
                     
                       
                 
                 
                       
                       
                 
                 
                     
                       
                 
                 
                   
                       
                 
                 
                       
                     
                 
                 
                     
                       
                 
                 
                       
                       
                 
                 
                       
                       
                 
                 
                     
                       
                 
                   
                       
                     
                 
 
The changes in the carrying amount of goodwill for 2018 and 2017 are as follows (in millions): 

Balance as of January 1, 2017, as reported
Adoption of Topic 606 related to  2016 acquisitions

$          

3,736.9
(14.6)

$               

28.1
-

$                 

2.8
-

$          

3,767.8
(14.6)

Brokerage

Risk 
Management

Corporate

Total

Balance as of January 1, 2017, as restated
Goodwill acquired during the year
Adoption of Topic 606 related to 2017 acquisitions
Goodwill adjustments related to appraisals 
and other acquisition adjustments
Foreign currency translation adjustments

during the year

Balance as of December 31, 2017, as restated
Goodwill acquired during the year
Goodwill adjustments related to appraisals 
and other acquisition adjustments
Foreign currency translation adjustments

during the year

Balance as of December 31, 2018

3,722.3
290.4
(18.5)

14.7

110.3

4,119.2
574.7

2.2

(122.5)

28.1
14.1
-

-

0.4

42.6
9.9

(2.3)

(0.9)

2.8
-
-

-

0.2

3.0
-

-

3,753.2
304.5
(18.5)

14.7

110.9

4,164.8
584.6

(0.1)

(0.3)

(123.7)

$          

4,573.6

$               

49.3

$                 

2.7

$          

4,625.6

Major classes of amortizable intangible assets consist of the following (in millions): 

Expiration lists
Accumulated amortization - expiration lists

Non-compete agreements
Accumulated amortization - non-compete agreements

Trade names
Accumulated amortization - trade names

December 31,

2018

2017

$            

3,379.4
(1,676.8)

$            

3,055.9
(1,422.1)

1,702.6

1,633.8

58.0
(48.5)

9.5

86.0
(25.1)

60.9

53.5
(46.1)

7.4

25.9
(22.5)

3.4

Net amortizable assets

$            

1,773.0

$            

1,644.6

Estimated aggregate amortization expense for each of the next five years is as follows (in millions):

2019
2020
2021
2022
2023
Thereafter

Total

$               

287.2
270.7
247.3
222.2
198.2
547.4

$            

1,773.0

86 

 
                
                     
                     
                
            
                 
                   
            
               
                 
                     
               
                
                     
                     
                
                 
                     
                     
                 
               
                   
                   
               
            
                 
                   
            
               
                   
                     
               
                   
                  
                     
                  
              
                  
                  
              
 
             
             
              
              
                   
                   
                  
                  
                     
                     
                   
                   
                  
                  
                   
                     
 
                 
                 
                 
                 
                 
 
8. Credit and Other Debt Agreements
The following is a summary of our corporate and other debt (in millions):

December 31,

2018

2017

Note Purchase Agreements:

Semi-annual payments of interest, fixed rate of 2.80%, balloon due June 24, 2018
Semi-annual payments of interest, fixed rate of 5.85%, $50 million due

$

-

$

November 30, 2018 and November 30, 2019

Semi-annual payments of interest, fixed rate of 3.20%, balloon due June 24, 2019
Semi-annual payments of interest, fixed rate of 3.48%, balloon due June 24, 2020
Semi-annual payments of interest, fixed rate of 3.99%, balloon due July 10, 2020
Semi-annual payments of interest, fixed rate of 5.18%, balloon due February 10, 2021
Semi-annual payments of interest, fixed rate of 3.69%, balloon due June 14, 2022
Semi-annual payments of interest, fixed rate of 5.49%, balloon due February 10, 2023
Semi-annual payments of interest, fixed rate of 4.13%, balloon due June 24, 2023
Quarterly payments of interest, floating rate of 90 day LIBOR plus 1.65%, balloon due 
  August 2, 2023
Semi-annual payments of interest, fixed rate of 4.58%, balloon due February 27, 2024
Quarterly payments of interest, floating rate of 90 day LIBOR plus 1.40%, balloon due 
  June 13, 2024
Semi-annual payments of interest, fixed rate of 4.31%, balloon due June 24, 2025
Semi-annual payments of interest, fixed rate of 4.73%, balloon due February 27, 2026
Semi-annual payments of interest, fixed rate of 4.40%, balloon due June 2, 2026
Semi-annual payments of interest, fixed rate of 4.36%, balloon due June 24, 2026
Semi-annual payments of interest, fixed rate of 4.09%, balloon due June 27, 2027
Semi-annual payments of interest, fixed rate of 4.09%, balloon due August 2, 2027
Semi-annual payments of interest, fixed rate of 4.14%, balloon due August 4, 2027
Semi-annual payments of interest, fixed rate of 3.46%, balloon due December 1, 2027
Semi-annual payments of interest, fixed rate of 4.55%, balloon due June 2, 2028
Semi-annual payments of interest, fixed rate of 4.34%, balloon due June 13, 2028
Semi-annual payments of interest, fixed rate of 4.98%, balloon due February 27, 2029
Semi-annual payments of interest, fixed rate of 4.19%, balloon due June 27, 2029
Semi-annual payments of interest, fixed rate of 4.19%, balloon due August 2, 2029
Semi-annual payments of interest, fixed rate of 4.44%, balloon due June 13, 2030
Semi-annual payments of interest, fixed rate of 4.70%, balloon due June 2, 2031
Semi-annual payments of interest, fixed rate of 4.34%, balloon due June 27, 2032
Semi-annual payments of interest, fixed rate of 4.34%, balloon due August 2, 2032
Semi-annual payments of interest, fixed rate of 4.59%, balloon due June 13, 2033
Semi-annual payments of interest, fixed rate of 4.69%, balloon due June 13, 2038

Total Note Purchase Agreements

Credit Agreement:

Periodic payments of interest and principal, prime or LIBOR plus up

to 1.45%, expires April 8, 2021

Premium Financing Debt Facility - expires May 18, 2020:

Periodic payments of interest and principal, Interbank rates plus 1.05%

for Facility B; plus 0.55% for Facilities C and D

Facility B

AUD denominated tranche
NZD denominated tranche

Facility C and D

AUD denominated tranche
NZD denominated tranche

Total Premium Financing Debt Facility 

Total corporate and other debt

Less unamortized debt acquisition costs on Note Purchase Agreements

50.0 
50.0 
50.0 
50.0 
75.0 
200.0
50.0 
200.0

50.0 
325.0

50.0 
200.0
175.0
175.0
150.0
125.0
125.0
98.0 
100.0
75.0 
125.0
100.0
50.0 
50.0 
125.0
25.0 
75.0 
75.0 
125.0
75.0 

50.0

100.0
50.0 
50.0 
50.0 
75.0 
200.0
50.0 
200.0

50.0 
325.0

- 
200.0
175.0
175.0
150.0
125.0
125.0
98.0 
100.0
75.0 
- 
100.0
50.0 
50.0 
- 
25.0 
75.0 
75.0 
- 
- 

3,198.0

2,798.0

265.0

190.0

133.9
10.1 

- 
10.0 

154.0

3,617.0

(6.6)

116.4
5.7 

18.5 
10.5 

151.1

3,139.1

(6.1)

Net corporate and other debt

$            

3,610.4

$            

3,133.0

87 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
              
              
 
 
                 
                 
 
 
              
              
 
 
Note Purchase Agreements - On June 13, 2017, we announced that we planned to close offerings of $648.0 million aggregate 
principal amount of private placement senior unsecured notes (both fixed and floating rate).  We funded $250.0 million on 
June 27, 2017, $300.0 million on August 2, 2017 and $98.0 million on August 4, 2017, which was used in part to repay our 
$300.0 million August 3, 2017 Series B debt maturity.  The weighted average maturity of the $598.0 million of senior fixed rate 
notes is 11.6 years and their weighted average interest rate is 4.04% after giving effect to hedging gains.  The interest rate on the 
$50.0 million of floating rate notes would be 4.39% using three-month LIBOR on February 4, 2019.  In 2016 and 2017, we 
entered into pre-issuance interest rate hedging transactions related to the $300.0 million August 3, 2017 maturity private 
placement.  We realized a cash gain of approximately $8.3 million on the hedging transaction that will be recognized on a pro rata 
basis as a reduction in our reported interest expense over the life of the debt.  

On June 13, 2018, we closed and funded offerings of $500.0 million aggregate principal amount of private placement senior 
unsecured notes (both fixed and floating rate), which was used in part to fund the $50.0 million June 24, 2018 Series K notes 
maturity.  The weighted average maturity of the $450.0 million of senior fixed rate notes is 13.6 years and their weighted average 
interest rate is 4.42% after giving effect to net hedging gains.  The interest rate on the $50.0 million of floating rate notes would 
be 4.14% using three-month LIBOR on February 4, 2019.  In 2017 and 2018, we entered into pre-issuance interest rate hedging 
transactions related to the $500.0 million private placement funded on June 13, 2018.  We realized a net cash gain of 
approximately $2.9 million on the hedging transaction that will be recognized on a pro rata basis as a reduction in our reported 
interest expense over the life of the debt. 

The notes consist of the following tranches: 

• 
• 
• 
• 
• 

$125.0 million of 4.34% senior notes due in 2028 (4.00% after giving effect to hedging gains); 

$125.0 million of 4.44% senior notes due in 2030; 

$125.0 million of 4.59% senior notes due in 2033; 

$75.0 million of 4.69% senior notes due in 2038; and 

$50.0 million of floating rate notes due in 2024, at an interest rate of 1.40% plus three-month LIBOR, calculated 
quarterly. 

On June 24, 2018 we funded the $50.0 million maturity of our Series K notes, and on November 30, 2018 we funded the 
$50.0 million maturity of our Series C notes. 

Under the terms of the note purchase agreements described above, we may redeem the notes at any time, in whole or in part, at 
100% of the principal amount of such notes being redeemed, together with accrued and unpaid interest and a “make-whole 
amount”.  The “make-whole amount” is derived from a net present value computation of the remaining scheduled payments of 
principal and interest using a discount rate based on the U.S. Treasury yield plus 0.5% and is designed to compensate the 
purchasers of the notes for their investment risk in the event prevailing interest rates at the time of prepayment are less favorable 
than the interest rates under the notes.  We do not currently intend to prepay any of the notes. 

The note purchase agreements described above contain customary provisions for transactions of this type, including 
representations and warranties regarding us and our subsidiaries and various financial covenants, including covenants that require 
us to maintain specified financial ratios.  We were in compliance with these covenants as of December 31, 2018.  The note 
purchase agreements also provide customary events of default, generally with corresponding grace periods, including, without 
limitation, payment defaults with respect to the notes, covenant defaults, cross-defaults to other agreements evidencing our or our 
subsidiaries’ indebtedness, certain judgments against us or our subsidiaries and events of bankruptcy involving us or our material 
subsidiaries.  

The notes issued under the note purchase agreement are senior unsecured obligations of ours and rank equal in right of payment 
with our Credit Agreement discussed below. 

Credit Agreement - On April 8, 2016, we entered into an amendment and restatement to our multicurrency credit agreement 
dated September 19, 2013, (which we refer to as the Credit Agreement) with a group of fifteen financial institutions.  The 
amendment and restatement, among other things, extended the expiration date of the Credit Agreement from September 19, 2018 
to April 8, 2021 and increased the revolving credit commitment from $600.0 million to $800.0 million, of which up to 
$75.0 million may be used for issuances of standby or commercial letters of credit and up to $75.0 million may be used for the 
making of swing loans (as defined in the Credit Agreement).  We may from time to time request, subject to certain conditions, an 
increase in the revolving credit commitment under the Credit Agreement up to a maximum aggregate revolving credit 
commitment of $1,100.0 million. 

The Credit Agreement provides that we may elect that each borrowing in U.S. dollars be either base rate loans or eurocurrency 
loans, each as defined in the Credit Agreement.  However, the Credit Agreement provides that all loans denominated in 
currencies other than U.S. dollars will be eurocurrency loans.  Interest rates on base rate loans and outstanding drawings on letters 
of credit in U.S. dollars under the Credit Agreement will be based on the base rate, as defined in the Credit Agreement, plus a 
margin of 0.00% to 0.45%, depending on the financial leverage ratio we maintain.  Interest rates on eurocurrency loans or 
outstanding drawings on letters of credit in currencies other than U.S. dollars under the Credit Agreement will be based on 
adjusted LIBOR, as defined in the Credit Agreement, plus a margin of 0.85% to 1.45%, depending on the financial leverage ratio 
88 

 
we maintain.  Interest rates on swing loans will be based, at our election, on either the base rate or an alternate rate that may be 
quoted by the lead lender.  The annual facility fee related to the Credit Agreement is 0.15% and 0.30% of the revolving credit 
commitment, depending on the financial leverage ratio we maintain.  In connection with entering into the Credit Agreement, we 
incurred approximately $2.0 million of debt acquisition costs that were capitalized and will be amortized on a pro rata basis over 
the term of the Credit Agreement. 

The terms of the Credit Agreement include various financial covenants, including covenants that require us to maintain specified 
financial ratios.  We were in compliance with these covenants as of December 31, 2018.  The Credit Agreement also includes 
customary provisions for transactions of this type, including events of default, with corresponding grace periods and 
cross-defaults to other agreements evidencing our indebtedness.   

At December 31, 2018, $17.0 million of letters of credit (for which we had $15.8 million of liabilities recorded at December 31, 
2018) were outstanding under the Credit Agreement.  See Note 16 to these consolidated financial statements for a discussion of 
the letters of credit.  There were $265.0 million of borrowings outstanding under the Credit Agreement at December 31, 2018.  
Accordingly, at December 31, 2018, $518.0 million remained available for potential borrowings, of which $58.0 million was 
available for additional letters of credit.   

89 

 
 
 
Premium Financing Debt Facility - On May 18, 2017 we entered into a Syndicated Facility Agreement, revolving loan facility, 
which we refer to as the Premium Financing Debt Facility, that provides funding for the three acquired Australian (AU) and New 
Zealand (NZ) premium finance subsidiaries.  The Premium Financing Debt Facility is comprised of: (i) Facility B is separate 
AU$160.0 million and NZ$25.0 million tranches, (ii) Facility C is an AU$25.0 million equivalent multi-currency overdraft 
tranche and (iii) Facility D is a NZ$15.0 million equivalent multi-currency overdraft tranche.  There was a three month increase 
in the AU $160.0 million tranche to AU $190.0 million, which expired January 31, 2019.  The Premium Financing Debt Facility 
expires May 18, 2020.   

The interest rates on Facility B are Interbank rates, which vary by tranche, duration and currency, plus a margin of 1.05%.  The 
interest rates on Facilities C and D are 30 day Interbank rates, plus a margin of 0.55%.  The annual fee for Facility B is 0.4725% 
of the undrawn commitments for the two tranches of the facility.  The annual fee for Facilities C and D is 0.50% of the total 
commitments of the facilities.   

The terms of our Premium Financing Debt Facility include various financial covenants, including covenants that require us to 
maintain specified financial ratios.  We were in compliance with these covenants as of December 31, 2018.  The Premium 
Financing Debt Facility also includes customary provisions for transactions of this type, including events of default, with 
corresponding grace periods and cross-defaults to other agreements evidencing our indebtedness.  Facilities B, C and D are 
secured by the premium finance receivables of the Australian and New Zealand premium finance subsidiaries.  

At December 31, 2018, AU$190.0 million and NZ$15.0 million of borrowings were outstanding under Facility B, there were no 
borrowings outstanding under Facility C and NZ$14.9 million of borrowings were outstanding under Facility D.  Accordingly, as 
of December 31, 2018, zero and NZ$10.0 million remained available for potential borrowing under Facility B, and 
AU$25.0 million and NZ$0.1 million under Facilities C and D, respectively.   

See Note 16 to these 2018 consolidated financial statements for additional discussion on our contractual obligations and 
commitments as of December 31, 2018. 

The aggregate estimated fair value of the $3,198.0 million in debt under the note purchase agreements at December 31, 2018 was 
$3,194.4 million due to the long-term duration and fixed interest rates associated with these debt obligations.  No active or 
observable market exists for our private long-term debt.  Therefore, the estimated fair value of this debt is based on discounted 
future cash flows, which is a Level 3 fair value measurement, using current interest rates available for debt with similar terms and 
remaining maturities.  The estimated fair value of this debt is based on the income valuation approach, which is a valuation 
technique that converts future amounts (for example, cash flows or income and expenses) to a single current (that is, discounted) 
amount.  The fair value measurement is determined on the basis of the value indicated by current market expectations about those 
future amounts.  Because our debt issuances generate a measurable income stream for each lender, the income approach was 
deemed to be an appropriate methodology for valuing the private placement long-term debt.  The methodology used calculated 
the original deal spread at the time of each debt issuance, which was equal to the difference between the yield of each issuance 
(the coupon rate) and the equivalent benchmark treasury yield at that time.  The market spread as of the valuation date was 
calculated, which is equal to the difference between an index for investment grade insurers and the equivalent benchmark treasury 
yield today.  An implied premium or discount to the par value of each debt issuance based on the difference between the 
origination deal spread and market as of the valuation date was then calculated.  The index we relied on to represent investment 
graded insurers was the Bloomberg Valuation Services (BVAL) U.S. Insurers BBB index.  This index is comprised primarily of 
insurance brokerage firms and was representative of the industry in which we operate.  For the purposes of our analysis, the 
average BBB rate was assumed to be the appropriate borrowing rate for us based on our current estimated credit rating.  The 
estimated fair value of the $265.0 million of borrowings outstanding under our Credit Agreement approximate their carrying 
value due to their short-term duration and variable interest rates.  The estimated fair value of the $154.0 million of borrowings 
outstanding under our Premium Financing Debt Facility approximates their carrying value due to their short-term duration and 
variable interest rates.   

90 

 
9.  Earnings per Share 

The following table sets forth the computation of basic and diluted net earnings per share (in millions, except per share data): 

Year Ended December 31,

2018

2017

2016

Net earnings attributable to controlling interests

$               

633.5

$               

481.3

$               

396.8

Weighted average number of common shares outstanding
Dilutive effect of stock options using the treasury stock method
Weighted average number of common and common equivalent 

shares outstanding

Basic net earnings per share

Diluted net earnings per share

182.7
3.5

186.2

180.1
2.0

182.1

177.6
0.8

178.4

$                 

3.47

$                 

2.67

$                 

2.23

$                 

3.40

$                 

2.64

$                 

2.22

Options to purchase 1.0 million, 1.3 million and 5.9 million shares of our common stock were outstanding at December 31, 2018, 
2017 and 2016, respectively, but were not included in the computation of the dilutive effect of stock options for the year then 
ended.  These stock options were excluded from the computation because the options’ exercise prices were greater than the 
average market price of our common shares during the respective period and, therefore, would be anti-dilutive to earnings per 
share under the treasury stock method. 

10.  Stock Option Plans 

On May 16, 2017, our stockholders approved the Arthur J. Gallagher 2017 Long-Term Incentive Plan (which we refer to as the 
LTIP), which replaced our previous stockholder-approved Arthur J. Gallagher & Co. 2014 Long-Term Incentive Plan (which we 
refer to as the 2014 LTIP).  The LTIP term began May 16, 2017 and terminates on the date of the annual meeting of stockholders 
in 2027, unless terminated earlier by our board of directors.  All of our officers, employees and non-employee directors are 
eligible to receive awards under the LTIP.  The compensation committee of our board of directors determines the annual number 
of shares delivered under the LTIP.  The LTIP provides for non-qualified and incentive stock options, stock appreciation rights, 
restricted stock and restricted stock units, any or all of which may be made contingent upon the achievement of performance 
criteria.   

Shares of our common stock available for issuance under the LTIP include authorized and unissued shares of common stock or 
authorized and issued shares of common stock reacquired and held as treasury shares or otherwise, or a combination thereof.  The 
number of available shares will be reduced by the aggregate number of shares that become subject to outstanding awards granted 
under the LTIP.  To the extent that shares subject to an outstanding award granted under either the LTIP or prior equity plans are 
not issued or delivered by reason of the expiration, termination, cancellation or forfeiture of such award or by reason of the 
settlement of such award in cash, then such shares will again be available for grant under the LTIP. 

The maximum number of shares available under the LTIP for restricted stock, restricted stock unit awards and performance unit 
awards settled with stock (i.e., all awards other than stock options and stock appreciation rights) is 3.3 million as of December 31, 
2018.   

The LTIP provides for the grant of stock options, which may be either tax-qualified incentive stock options or non-qualified 
options and stock appreciation rights.  The compensation committee determines the period for the exercise of a non-qualified 
stock option, tax-qualified incentive stock option or stock appreciation right, provided that no option can be exercised later than 
seven years after its date of grant.  The exercise price of a non-qualified stock option or tax-qualified incentive stock option and 
the base price of a stock appreciation right cannot be less than 100% of the fair market value of a share of our common stock on 
the date of grant, provided that the base price of a stock appreciation right granted in tandem with an option will be the exercise 
price of the related option.   

Upon exercise, the option exercise price may be paid in cash, by the delivery of previously owned shares of our common stock, 
through a net-exercise arrangement, or through a broker-assisted cashless exercise arrangement.  The compensation committee 
determines all of the terms relating to the exercise, cancellation or other disposition of an option or stock appreciation right upon 
a termination of employment, whether by reason of disability, retirement, death or any other reason.  Stock option and stock 
appreciation right awards under the LTIP are non-transferable. 

On March 15, 2018, the compensation committee granted 1,261,000 options under the 2017 LTIP to our officers and key 
employees that become exercisable at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2021, 2022 and 2023, 
respectively.  On March 16, 2017, the compensation committee granted 1,650,400 options under the 2014 LTIP to our officers 
and key employees that become exercisable at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2020, 2021 
and 2022, respectively.  On March 17, 2016, the compensation committee granted 2,576,000 options to our officers and key 

91 

 
                 
                 
                 
                     
                     
                     
                 
                 
                 
 
employees that become exercisable at the rate of 34%, 33% and 33% on the anniversary date of the grant in 2019, 2020 and 2021, 
respectively.  The 2018, 2017 and 2016 options expire seven years from the date of grant, or earlier in the event of certain 
terminations of employment.  For certain of our executive officers age 55 or older, stock options awarded in 2018, 2017 and 2016 
are no longer subject to forfeiture upon such officers’ departure from the company after two years from the date of grant. 

Our stock option plans provide for the immediate vesting of all outstanding stock option grants in the event of a change in control 
of our company, as defined in the applicable plan documents. 

During 2018, 2017 and 2016, we recognized $13.7 million, $17.3 million and $14.7 million, respectively, of compensation 
expense related to our stock option grants. 

For purposes of expense recognition in 2018, 2017 and 2016, the estimated fair values of the stock option grants are amortized to 
expense over the options’ vesting period.  We estimated the fair value of stock options at the date of grant using the Black-
Scholes option pricing model with the following weighted average assumptions: 

Expected dividend yield
Expected risk-free interest rate
Volatility
Expected life (in years)

Year Ended December 31,
2017

2016

2018

2.3%
2.7%
15.1%
5.5

2.8%
2.3%
27.2%
5.0

3.0%
1.6%
27.7%
5.5

Option valuation models require the input of highly subjective assumptions including the expected stock price volatility.  The 
Black-Scholes option pricing model was developed for use in estimating the fair value of traded options which have no vesting 
restrictions and are fully transferable.  Because our employee and director stock options have characteristics significantly 
different from those of traded options, and because changes in the selective input assumptions can materially affect the fair value 
estimate, in management’s opinion, the existing models do not necessarily provide a reliable single measure of the fair value of 
our employee and non-employee director stock options.  The weighted average fair value per option for all options granted during 
2018, 2017 and 2016, as determined on the grant date using the Black-Scholes option pricing model, was $9.27, $11.42 and 
$8.45, respectively.  

The following is a summary of our stock option activity and related information for 2018 and 2017 (in millions, except exercise 
price and year data): 

Year Ended December 31, 2018

Beginning balance
Granted
Exercised
Forfeited or canceled

Ending balance

Exercisable at end of year

Ending unvested and expected to vest

Year Ended December 31, 2017

Beginning balance
Granted
Exercised
Forfeited or canceled

Ending balance

Exercisable at end of year

Ending unvested and expected to vest

Weighted
Average
Exercise
Price

$               

45.27
70.74
37.85
49.23

$               

50.16

$               

42.84

$               

52.14

$               

41.45
56.87
33.11
44.48

$               

45.27

$               

37.81

$               

47.30

Shares
Under
 Option

9.5
1.3
(1.6)
(0.4)

8.8

2.1

6.5

9.5
1.7
(1.3)
(0.4)

9.5

2.1

7.2

92 

Weighted
Average
Remaining
Contractual
Term
(in years)

Aggregate 
Intrinsic
Value

3.86

1.83

4.46

$               

206.8

$                 

64.4

$               

140.3

3.99

1.75

4.64

$               

171.5

$                 

52.7

$               

115.8

 
                   
                   
                   
 
                     
                     
                 
                    
                 
                    
                 
                     
                   
                     
                   
                     
                   
                     
                     
                 
                    
                 
                    
                 
                     
                   
                     
                   
                     
                   
 
Options with respect to 14.4 million shares (less any shares of restricted stock issued under the LTIP - see Note 12 to these 
consolidated financial statements) were available for grant under the LTIP at December 31, 2018. 

The total intrinsic value of options exercised during 2018, 2017 and 2016 amounted to $54.2 million, $33.7 million and 
$19.3 million, respectively.  As of December 31, 2018, we had approximately $30.8 million of total unrecognized compensation 
cost related to nonvested options.  We expect to recognize that cost over a weighted average period of approximately four years. 

Other information regarding stock options outstanding and exercisable at December 31, 2018 is summarized as follows 
(in millions, except exercise price and year data): 

Options Exercisable

Options Outstanding
Weighted
Average
Remaining
Contractual
Term
(in years)

Number
Outstanding

Weighted
Average
Exercise
Price

Number
Exercisable

0.9
2.3
2.8
1.6
1.2

8.8

0.92
4.21
2.75
5.20
6.21

3.86

$          

38.20
43.71
46.48
56.81
70.74

$          

50.16

0.9
-
1.1
-
0.1

2.1

Weighted
Average
Exercise
Price

$          

38.20
-
46.61
-
70.74

$          

42.84

Range of Exercise Prices

$        

35.71
43.71
46.17
47.92
70.74

$        

35.71

-
-
-
-
-

-

$        

39.17
43.71
46.87
63.60
70.74

$        

70.74

11.  Deferred Compensation 

We have a Deferred Equity Participation Plan, (which we refer to as the DEPP), which is a non-qualified plan that generally 
provides for distributions to certain of our key executives when they reach age 62 (or the one-year anniversary of the date of the 
grant for participants over the age of 61 as of the grant date) or upon or after their actual retirement.  Under the provisions of the 
DEPP, we typically contribute cash in an amount approved by the compensation committee to a rabbi trust on behalf of the 
executives participating in the DEPP, and instruct the trustee to acquire a specified number of shares of our common stock on the 
open market or in privately negotiated transactions based on participant elections.  Distributions under the DEPP may not 
normally be made until the participant reaches age 62 (or the one-year anniversary of the date of the grant for participants over 
the age of 61 as of the grant date) and are subject to forfeiture in the event of voluntary termination of employment prior to then.  
DEPP awards are generally made annually in the first quarter.  In the second quarter of 2016, we made awards under sub-plans of 
the DEPP for certain production staff, which generally provide for vesting and/or distributions no sooner than five years from the 
date of awards, although certain awards vest and/or distribute after earlier of fifteen years or the participant reaching age 65.  All 
contributions to the plan (including sub-plans) deemed to be invested in shares of our common stock are distributed in the form of 
our common stock and all other distributions are paid in cash. 

Our common stock that is issued to or purchased by the rabbi trust as a contribution under DEPP is valued at historical cost, 
which equals its fair market value at the date of grant or date of purchase.  When common stock is issued, we record an unearned 
deferred compensation obligation as a reduction of capital in excess of par value in the accompanying consolidated balance sheet, 
which is amortized to compensation expense ratably over the vesting period of the participants.  Future changes in the fair market 
value of our common stock owed to the participants do not have any impact on the amounts recorded in our consolidated financial 
statements.   

In the first quarter of each of 2018, 2017 and 2016, the compensation committee approved $11.5 million, $14.0 million and 
$10.1 million, respectively, of awards in the aggregate to certain key executives under the DEPP that were contributed to the 
rabbi trust in the first quarters of 2018, 2017 and 2016.  We contributed cash to the rabbi trust and instructed the trustee to acquire 
a specified number of shares of our common stock on the open market to fund these 2018, 2017 and 2016 awards.  During 2018, 
2017 and 2016, we charged $9.1 million, $9.6 million and $7.5 million, respectively, to compensation expense related to these 
awards.   

In 2018, 2017 and 2016, the compensation committee approved $0.9 million, $4.0 million and $13.6 million, respectively, of 
awards under the sub-plans referred to above, which were contributed to the rabbi trust in first quarter 2018 and 2017 and second 
quarter 2016, respectively.  During 2018, 2017 and 2016, we charged $2.2 million, $1.9 million and $1.3 million, respectively, to 
compensation expense related to these awards.  There were no distributions from the sub-plans during 2018, 2017 and 2016. 

At December 31, 2018 and 2017, we recorded $57.6 million (related to 2.7 million shares) and $54.7 million (related to 
2.6 million shares), respectively, of unearned deferred compensation as a reduction of capital in excess of par value in the 
accompanying consolidated balance sheet.  The total intrinsic value of our unvested equity based awards under the plan at 
December 31, 2018 and 2017 was $199.8 million and $166.0 million, respectively.  During 2018, 2017 and 2016, cash and equity 

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awards with an aggregate fair value of $6.4 million, $8.4 million and $7.6 million, respectively, were vested and distributed to 
executives under the DEPP.  

We have a Deferred Cash Participation Plan (which we refer to as the DCPP), which is a non-qualified deferred compensation 
plan for certain key employees, other than executive officers, that generally provides for vesting and/or distributions no sooner 
than five years from the date of awards.  Under the provisions of the DCPP, we typically contribute cash in an amount approved 
by the compensation committee to the rabbi trust on behalf of the executives participating in the DCPP, and instruct the trustee to 
acquire a specified number of shares of our common stock on the open market or in privately negotiated transactions based on 
participant elections.  In the first quarter of each of 2018, 2017 and 2016, the compensation committee approved $5.6 million, 
$5.1 million and $3.1 million, respectively, of awards in the aggregate to certain key executives under the DCPP that were 
contributed to the rabbi trust in second quarter 2018, 2017 and 2016, respectively.  During 2018, 2017 and 2016 we charged 
$3.0 million, $2.5 million and $1.5 million to compensation expense related to these awards.  There was $3.6 million of 
distributions from the DCPP during 2018.  There were no distributions from the DCPP during 2017 and 2016.   

12.  Restricted Stock, Performance Share and Cash Awards 

Restricted Stock Awards 
As discussed in Note 10 to these consolidated financial statements, on May 16, 2017, our stockholders approved the LTIP, which 
replaced our previous stockholder-approved 2014 LTIP.  The LTIP provides for the grant of a stock award either as restricted 
stock or as restricted stock units to officers, employees and non-employee directors.  In either case, the compensation committee 
may determine that the award will be subject to the attainment of performance measures over an established performance period.  
Stock awards and the related dividend equivalents are non-transferable and subject to forfeiture if the holder does not remain 
continuously employed with us during the applicable restriction period or, in the case of a performance-based award, if applicable 
performance measures are not attained.  The compensation committee will determine all of the terms relating to the satisfaction of 
performance measures and the termination of a restriction period, or the forfeiture and cancellation of a restricted stock award 
upon a termination of employment, whether by reason of disability, retirement, death or any other reason.   

The agreements awarding restricted stock units under the LTIP will specify whether such awards may be settled in shares of our 
common stock, cash or a combination of shares and cash and whether the holder will be entitled to receive dividend equivalents, 
on a current or deferred basis, with respect to such award.  Prior to the settlement of a restricted stock unit, the holder of a 
restricted stock unit will have no rights as a stockholder of the company.  The maximum number of shares available under the 
LTIP for restricted stock, restricted stock units and performance unit awards settled with stock (i.e., all awards other than stock 
options and stock appreciation rights) is 4.0 million.  At December 31, 2018, 3.3 million shares were available for grant under the 
LTIP for such awards. 

In 2018, 2017 and 2016, we granted 439,100, 476,350 and 479,167 restricted stock units, respectively, to employees under the 
LTIP and 2014 LTIP, with an aggregate fair value of $28.7 million, $26.8 million and $20.4 million, respectively, at the date of 
grant.   

The 2018, 2017 and 2016 restricted stock units vest as follows: 420,200 units granted in first quarter 2018, 477,500 units granted 
in first quarter 2017 and 466,600 units granted in first quarter 2016, vest in full based on continued employment through 
March 15, 2023, March 19, 2022 and March 17, 2021, respectively, while the other 2018, 2017 and 2016 restricted stock unit 
awards generally vest in full based on continued employment through the vesting period on the anniversary date of the grant.  For 
certain of our executive officers age 55 or older, restricted stock units awarded in 2018, 2017 and 2016 are not subject to 
forfeiture upon such officers’ departure from the company after two years from the date of grant. 

The vesting periods of the 2018, 2017 and 2016 restricted stock unit awards are as follows (in actual shares): 

Vesting Period
One year
Two years
Five years 

Total shares granted

Restricted Stock Units Granted
2016
2017

2018

18,900
12,700
407,500

439,100

21,600
12,750
442,000

476,350

27,417
-
451,750

479,167

We account for restricted stock awards at historical cost, which equals its fair market value at the date of grant, which is 
amortized to compensation expense ratably over the vesting period of the participants.  Future changes in the fair value of our 
common stock that is owed to the participants do not have any impact on the amounts recorded in our consolidated financial 
statements.  During 2018, 2017 and 2016, we charged $27.2 million, $19.6 million and $18.2 million, respectively, to 
compensation expense related to restricted stock awards granted in 2008 through 2018.  The total intrinsic value of unvested 
restricted stock at December 31, 2018 and 2017 was $140.8 million and $109.3 million, respectively.  During 2018 and 2017, 
equity awards (including accrued dividends) with an aggregate fair value of $23.6 million and $23.3 million were vested and 
distributed to employees under this plan. 

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Performance Share Awards 
On March 15, 2018, March 16, 2017 and March 17, 2016, pursuant to the LTIP and 2014 LTIP, the compensation committee 
approved 78,200, 86,250 and 72,900, respectively of provisional performance unit awards, with an aggregate fair value of 
$5.3 million, $4.9 million and $3.2 million, respectively, for future grants to our officers and key employees.  Each performance 
unit award was equivalent to the value of one share of our common stock on the date such provisional award was approved.  At 
the end of the performance period, eligible participants will be granted a number of units based on achievement of the 
performance goal and subject to approval by the compensation committee.  Granted units for the 2018, 2017 and 2016 provisional 
awards will fully vest based on continuous employment through March 15, 2021, March 16, 2020 and March 17, 2019, 
respectively, and will be settled in shares of our common stock on a one-for-one basis as soon as practicable in 2021, 2020 and 
2019, respectively.  In 2016, these awards were subject to a one-year performance period based on our financial performance and 
a two-year vesting period.  The 2018 and 2017 awards are subject to a three-year performance period that begins on January 1, 
2018 and 2017, respectively, and vest on the three-year anniversary of the date of grant (March 15, 2021 and March 16, 2020).  
For the 2018 and 2017 awards, at the discretion of the compensation committee and determined based on our performance, the 
eligible officer will be granted a percentage of the provisional performance unit award based on a new performance measure, 
growth in adjusted EBITDAC per share.  Granted units for the 2018 and 2017 provisional awards will fully vest based on 
continuous employment through March 16, 2021 and 2020, respectively, and will be settled in shares of our common stock on a 
one-for-one basis as soon as practicable thereafter.  For certain of our executive officers age 55 or older, awards granted in 2018, 
2017 and 2016 are no longer subject to forfeiture upon such officers’ departure from the company after two years from the date of 
grant.  During 2018 and 2017, equity awards (including accrued dividends) with an aggregate fair value of $3.7 million and 
$3.3 million was vested and distributed to employees under this plan.   

Cash Awards 
On March 15, 2018, pursuant to our Performance Unit Program (which we refer to as the Program), the compensation committee 
approved provisional cash awards of $15.0 million in the aggregate for future grants to our officers and key employees that are 
denominated in units (219,000 units in the aggregate), each of which was equivalent to the value of one share of our common stock 
on the date the provisional award was approved.  The Program consists of a one-year performance period based on our financial 
performance and a two-year vesting period.  At the discretion of the compensation committee and determined based on our 
performance, the eligible officer or key employee will be granted a percentage of the provisional cash award units that equates to the 
EBITDAC (in 2018) or EBITAC (prior to 2018) growth achieved (as defined in the Program).  At the end of the performance period, 
eligible participants will be granted a number of units based on achievement of the performance goal and subject to approval by the 
compensation committee.  Granted units for the 2018 provisional award will fully vest based on continuous employment through 
January 1, 2021.  The ultimate award value will be equal to the trailing twelve-month price of our common stock on December 31, 
2020, multiplied by the number of units subject to the award, but limited to between 0.5 and 1.5 times the original value of the units 
determined as of the grant date.  The fair value of the awarded units will be paid out in cash as soon as practicable in 2021.  If an 
eligible employee leaves us prior to the vesting date, the entire award will be forfeited.  We did not recognize any compensation 
expense during the year ended December 31, 2018 related to the 2018 provisional award under the Program.  Based on company 
performance for 2018, we expect to grant 190,000 units under the Program in first quarter 2019 that will fully vest on January 1, 
2021.  

On March 16, 2017, pursuant to the Program, the compensation committee approved provisional cash awards of $14.3 million in 
the aggregate for future grants to our officers and key employees that are denominated in units (255,000 units in the aggregate), 
each of which was equivalent to the value of one share of our common stock on the date the provisional awards were approved.  
Terms of the 2017 provisional award were similar to the terms of the 2018 provisional awards.  Based on our performance for 
2017, we granted 242,000 units under the Program in first quarter 2018 that will fully vest on January 1, 2020.  During 2018, we 
charged $8.7 million to compensation expense related to these awards.  We did not recognize any compensation expense during 
2017 related to the 2017 provisional award under the Program.   

On March 17, 2016, pursuant to the Program, the compensation committee approved provisional cash awards of $17.4 million in 
the aggregate for future grants to our officers and key employees that are denominated in units (397,000 units in the aggregate), 
each of which was equivalent to the value of one share of our common stock on the date the provisional award was approved.  
Terms of the 2016 provisional award were similar to the terms of the 2017 provisional awards.  Based on our performance for 
2016, we granted 385,000 units under the Program in first quarter 2017 that will fully vest on January 1, 2019.  During 2018 and 
2017, we charged $11.7 million, and $10.6 million to compensation expense related to these awards.  We did not recognize any 
compensation expense during 2016 related to the 2016 provisional award under the Program.   

On March 11, 2015, pursuant to the Program, the compensation committee approved the provisional cash awards of $14.6 million 
in the aggregate for future grants to our officers and key employees that are denominated in units (315,000 units in the aggregate), 
each of which was equivalent to the value of one share of our common stock on the date the provisional awards were approved.  
Terms of the 2015 provisional award were similar to the terms of the 2016 provisional awards.  Based on our performance for 
2015, we granted 294,000 units under the Program in first quarter 2016 that fully vested on January 1, 2018.  During 2017 and 
2016, we charged $9.3 million and $6.6 million to compensation expense related to these awards.   

During 2018, cash awards related to the 2015 provisional awards with an aggregate fair value of $15.8 million (269,000 units in 
the aggregate) were vested and distributed to employees under the Program.  During 2017, cash awards related to the 2014 

95 

 
provisional awards with an aggregate fair value of $9.3 million (199,000 units in the aggregate) were vested and distributed to 
employees under the Program.  During 2016, cash awards related to the 2013 provisional awards with an aggregate fair value of 
$11.2 million (246,000 units in the aggregate) were vested and distributed to employees under the Program.   

13.  Retirement Plans 

We have a noncontributory defined benefit pension plan that, prior to July 1, 2005, covered substantially all of our domestic 
employees who had attained a specified age and one year of employment.  Benefits under the plan were based on years of service 
and salary history.  In 2005, we amended our defined benefit pension plan to freeze the accrual of future benefits for all U.S. 
employees, effective on July 1, 2005.  Since the plan is frozen, there is no difference between the projected benefit obligation and 
accumulated benefit obligation at December 31, 2018 and 2017.  In the table below, the service cost component represents plan 
administration costs that are incurred directly by the plan.  A reconciliation of the beginning and ending balances of the pension 
benefit obligation and fair value of plan assets and the funded status of the plan is as follows (in millions): 

Change in pension benefit obligation:

Benefit obligation at beginning of year

Service cost
Interest cost
Net actuarial (gain) loss
Benefits paid

Benefit obligation at end of year

Change in plan assets:

Fair value of plan assets at beginning of year 

Actual return on plan assets
Contributions by the company
Benefits paid

Fair value of plan assets at end of year

Funded status of the plan (underfunded) 

Amounts recognized in the consolidated balance sheet consist of:
Noncurrent liabilities - accrued benefit liability
Accumulated other comprehensive loss - net actuarial loss

Net amount included in retained earnings

Year Ended December 31,

2018

2017

$          

271.4
0.8
9.3
(14.3)
(14.0)

$          

261.3
1.7
10.0
11.5
(13.1)

$          

253.2

$          

271.4

$          

219.4
(15.4)
30.0
(14.0)

$          

207.8
24.7
-
(13.1)

$          

220.0

$          

219.4

$           

(33.2)

$           

(52.0)

$           

(33.2)
76.0

$           

(52.0)
63.7

$            

42.8

$            

11.7

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The components of the net periodic pension benefit cost for the plan and other changes in plan assets and obligations recognized 
in earnings and other comprehensive earnings consist of the following (in millions): 

Year Ended December 31,
2017

2018

2016

Net periodic pension cost:
Service cost
Interest cost on benefit obligation
Expected return on plan assets
Amortization of net loss

Net periodic benefit cost

Other changes in plan assets and obligations recognized in other 

comprehensive earnings:

Net loss incurred
Amortization of net loss

Total recognized in other comprehensive loss

Total recognized in net periodic pension cost and other 

comprehensive loss 

Estimated amortization for the following year:

$            

0.8
9.3
(16.0)
4.9

$            

1.7
10.0
(14.0)
5.0

$            

1.5
10.8
(14.6)
5.3

(1.0)

2.7

3.0

17.2
(4.9)

12.3

0.8
(5.0)

(4.2)

1.4
(5.3)

(3.9)

$          

11.3

$           

(1.5)

$           

(0.9)

Amortization of net loss

$            

7.2

$            

5.0

$            

5.5

The following weighted average assumptions were used at December 31 in determining the plan’s pension benefit obligation: 

Discount rate
Weighted average expected long-term rate of return on plan assets

December 31,

2018

4.00%
7.00%

20170

3.50%
7.00%

The following weighted average assumptions were used at January 1 in determining the plan’s net periodic pension benefit cost: 

Year Ended December 31,
2017

2018

2016

Discount rate
Weighted average expected long-term rate of return on plan assets

3.50%
7.00%

4.00%
7.00%

4.25%
7.25%

The following benefit payments are expected to be paid by the plan (in millions): 

2019
2020
2021
2022
2023
Years 2024 to 2028

$          

15.8
16.1
16.3
16.5
16.6
82.8

The following is a summary of the plan’s weighted average asset allocations at December 31 by asset category: 

Asset Category

Equity securities
Debt securities
Real estate

Total

December 31,

2018

2017

57.0%
36.0%
7.0%

61.0%
32.0%
7.0%

100.0%

100.0%

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Plan assets are invested in various pooled separate accounts under annuity contracts managed by two life underwriting 
enterprises.  The plan’s investment policy provides that investments will be allocated in a manner designed to provide a long-term 
investment return greater than the actuarial assumptions, maximize investment return commensurate with risk and to comply with 
the Employee Income Retirement Security Act of 1974, as amended (which we refer to as ERISA), by investing the funds in a 
manner consistent with ERISA’s fiduciary standards.  The weighted average expected long-term rate of return on plan assets 
assumption was determined based on a review of the asset allocation strategy of the plan using expected ten-year return 
assumptions for all of the asset classes in which the plan was invested at December 31, 2018 and 2017.  The return assumptions 
used in the valuation were based on data provided by the plan’s external investment advisors. 

The following is a summary of the plan’s assets carried at fair value as of December 31 by level within the fair value hierarchy 
(in millions): 

Fair Value Hierarchy

Level 1
Level 2
Level 3

Total fair value

December 31,

2018

2017

-
$              
125.1
94.9

-
$              
107.5
111.9

$        

220.0

$        

219.4

The plan’s Level 2 assets consist of ownership interests in various pooled separate accounts within a life insurance carrier’s group 
annuity contract.  The fair value of the pooled separate accounts is determined based on the net asset value of the respective 
funds, which is obtained from the underwriting enterprise and determined each business day with issuances and redemptions of 
units of the funds made based on the net asset value per unit as determined on the valuation date.  We have not adjusted the net 
asset values provided by the underwriting enterprise.  There are no restrictions as to the plan’s ability to redeem its investment at 
the net asset value of the respective funds as of the reporting date.  The plan’s Level 3 assets consist of pooled separate accounts 
within another life insurance carrier’s annuity contracts for which fair value has been determined by an independent valuation.  
Due to the nature of these annuity contracts, our management makes assumptions to determine how a market participant would 
price these Level 3 assets.  In determining fair value, the future cash flows to be generated by the annuity contracts were 
estimated using the underlying benefit provisions specified in each contract, market participant assumptions and various actuarial 
and financial models.  These cash flows were then discounted to present value using a risk-adjusted rate that takes into 
consideration market based rates of return and probability-weighted present values. 

The following is a reconciliation of the beginning and ending balances for the Level 3 assets of the plan measured at fair value 
(in millions): 

Fair value at January 1
Settlements
Unrealized (loss) gains

Fair value at December 31

Year Ended December 31,

2018

2017

$          

111.9
(9.6)
(7.4)

$            

99.7
-
12.2

$            

94.9

$          

111.9

We were not required under the IRC to make any minimum contributions to the plan for each of the 2018, 2017 and 2016 plan 
years.  This level of required funding is based on the plan being frozen and the aggregate amount of our historical funding.  
During 2018 we made a $30.0 million discretionary contribution to the plan.  During 2017 and 2016 we did not make 
discretionary contributions to the plan. 

We also have a qualified contributory savings and thrift (401(k)) plan covering the majority of our domestic employees.  For 
eligible employees who have met the plan’s age and service requirements to receive matching contributions, we match 100% of 
pre-tax and Roth elective deferrals up to a maximum of 5.0% of eligible compensation, subject to federal limits on plan 
contributions and not in excess of the maximum amount deductible for federal income tax purposes.  Effective January 1, 2014, 
employees must be employed and eligible for the plan on the last day of the plan year to receive a matching contribution, subject 
to certain exceptions enumerated in the plan document.  Matching contributions are subject to a five-year graduated vesting 
schedule.  We expensed (net of plan forfeitures) $53.9 million, $51.6 million and $47.7 million related to the plan in 2018, 2017 
and 2016, respectively.   

We also have a nonqualified deferred compensation plan, the Supplemental Savings and Thrift Plan, for certain employees who, 
due to IRS rules, cannot take full advantage of our matching contributions under the 401(k) plan.  The plan permits these 
employees to annually elect to defer a portion of their compensation until their retirement or a future date.  Our matching 
contributions to this plan (up to a maximum of the lesser of a participant’s elective deferral of base salary, annual bonus and 
commissions or 5.0% of eligible compensation, less matching amounts contributed under the 401(k) plan) are also at the 
discretion of our board of directors.  We expensed $6.5 million, $6.4 million and $5.8 million related to contributions made to a 
98 

 
          
          
            
          
 
               
                  
               
              
 
rabbi trust maintained under the plan in 2018, 2017 and 2016, respectively.  The fair value of the assets in the plan’s rabbi trust at 
December 31, 2018 and 2017, including employee contributions and investment earnings, was $355.0 million and $329.0 million, 
respectively, and has been included in other noncurrent assets and the corresponding liability has been included in other 
noncurrent liabilities in the accompanying consolidated balance sheet. 

We also have several foreign benefit plans, the largest of which is a defined contribution plan that provides for us to make 
contributions of 5.0% of eligible compensation.  In addition, the plan allows for voluntary contributions by U.K. employees, 
which we match 100%, up to a maximum of an additional 5.0% of eligible compensation.  Net expense for foreign retirement 
plans amounted to $34.9 million, $32.0 million and $30.6 million in 2018, 2017 and 2016, respectively. 

In 1992, we amended our health benefits plan to eliminate retiree coverage, except for retirees and those employees who had 
already attained a specified age and length of service at the time of the amendment.  The retiree health plan is contributory, with 
contributions adjusted annually, and is funded on a pay-as-you-go basis.  The postretirement benefit obligation and the unfunded 
status of the plan as of December 31, 2018 and 2017 were $2.0 million and $2.5 million, respectively.  The net periodic 
postretirement benefit (income) cost of the plan amounted to ($0.3 million), ($0.3 million) and ($0.3 million) in 2018, 2017 and 
2016, respectively. 

14.  Investments 

The following is a summary of our investments and the related funding commitments (in millions): 

Chem-Mod LLC

Chem-Mod International LLC

Clean-coal investments:

Controlling interest in 6 limited liability companies

that own 14 2009 Era Clean Coal Plants
Non-controlling interest in one limited liability 

companies that owns one 2011 Era Clean Coal Plant

Controlling interest in 17 limited liability companies

that own 19 2011 Era Clean Coal Plants

Other investments

Total investments

December 31, 2018

Assets

Funding
Commitments

December 31,
2017
Assets

$                   

4.0

$                       
-

$                      

4.0

2.0

5.1

0.4

43.0

5.0

-

-

-

-

-

2.0

10.2

0.6

58.5

3.8

$                 

59.5

$                       
-

$                    

79.1

Chem-Mod LLC - At December 31, 2018, we held a 46.5% controlling interest in Chem-Mod LLC.  Chem-Mod LLC possesses 
the exclusive marketing rights, in the U.S. and Canada, for technologies used to reduce emissions created during the combustion 
of coal.  The refined coal production plants discussed below, as well as those owned by other unrelated parties, license and use 
Chem-Mod LLC’s proprietary technologies, The Chem-Mod™ Solution, in the production of refined coal.  The Chem-Mod™ 
Solution uses a dual injection sorbent system to reduce mercury, sulfur dioxide and other emissions at coal-fired power plants.   

We believe that the application of The Chem-Mod™ Solution qualifies for refined coal tax credits under IRC Section 45 when 
used with refined coal production plants placed in service by December 31, 2011 or 2009.  Chem-Mod LLC has been marketing 
its technologies principally to coal-fired power plants owned by utility companies, including those utilities that are operating with 
the IRC Section 45 refined coal production plants in which we hold an investment.   

Chem-Mod LLC is determined to be a variable interest entity (which we refer to as a VIE).  We are the manager (decision maker) 
of Chem-Mod LLC and therefore consolidate its operations into our consolidated financial statements.  At December 31, 2018, 
total assets and total liabilities of this VIE included in our consolidated balance sheet were $14.0 million and $1.4 million, 
respectively.  At December 31, 2017, total assets and total liabilities of this VIE included in our consolidated balance sheet were 
$11.1 million and $0.7 million, respectively.  For 2018, total revenues and expenses were $73.7 million and $4.1 million, 
respectively.  For 2017, total revenues and expenses were $64.4 million and $2.3 million, respectively.  We are under no 
obligation to fund Chem-Mod’s operations in the future. 

Chem-Mod International LLC - At December 31, 2018, we held a 31.5% noncontrolling ownership interest in Chem-Mod 
International LLC.  Chem-Mod International LLC has the rights to market The Chem-Mod™ Solution in countries other than the 
U.S. and Canada.  Such marketing activity has been limited to date. 

99 

 
                     
                         
                        
                     
                         
                      
                     
                         
                        
                   
                         
                      
                      
                     
                         
                        
 
C-Quest Technology LLC and C-Quest Technologies International LLC (which we refer to as together, C-Quest) - At 
December 31, 2018, we held a noncontrolling 12% interest in C-Quest’s global entities.  C-Quest possesses rights, information 
and technology for the reduction of carbon dioxide emissions created by burning fossil fuels.  Thus far, C-Quest’s operations have 
been limited to laboratory testing.  C-Quest is determined to be a VIE, but we do not consolidate this investment into our 
consolidated financial statements because we are not the primary beneficiary or decision maker.  We have an option to acquire an 
additional 15% interest in C-Quest’s global entities for $7.5 million at any time on or prior to February 15, 2019.   

Clean Coal Investments - 
•  We have investments in limited liability companies that own 34 refined coal production plants which produce refined coal 

using proprietary technologies owned by Chem-Mod LLC.  We believe the production and sale of refined coal at these plants 
is qualified to receive refined coal tax credits under IRC Section 45.  The 14 plants placed in service prior to December 31, 
2009 (which we refer to as the 2009 Era Plants) are eligible to receive tax credits through 2019 and the 20 plants placed in 
service prior to December 31, 2011 (which we refer to as the 2011 Era Plants) are eligible to receive tax credits through 
2021.   

•  As of December 31, 2018: 

o  Thirty-one of the plants have long-term production contracts.   
o  For two of the 2009 Era Plants, we are not in current active negotiations for long-term production contracts.  For one 

of the 2011 Era Plants, we are in early stages of negotiations for a long-term production contract. 

o  We have a noncontrolling interest in one plant, which is owned by a limited liability company (which we refer to as a 
LLC).  We have determined that this LLC is a VIE, for which we are not the primary beneficiary.  At December 31, 
2018, total assets and total liabilities of this VIE were $31.4 million and $30.0 million, respectively.  For 2018, total 
revenues and expenses of this VIE were $90.1 million and $110.2 million, respectively.   

•  We and our co-investors each fund our portion of the on-going operations of the limited liability companies in proportion to 
our investment ownership percentages.  Other than our portion of the on-going operational funding, there are no additional 
amounts that we are committed to related to funding these investments. 

Other Investments - At December 31, 2018, we owned a non-controlling, minority interest in four venture capital funds totaling 
$5.0 million and eight certified low-income housing developments with zero carrying value.  The low-income housing 
developments and real estate entities have been determined to be VIEs, but are not required to be consolidated due to our lack of 
control over their respective operations.  At December 31, 2018, total assets and total liabilities of these VIEs were approximately 
$15.0 million and zero, respectively.   

15.  Derivatives and Hedging Activity 

We are exposed to market risks, including changes in foreign currency exchange rates and interest rates.  To manage the risk 
related to these exposures, we enter into various derivative instruments that reduce these risks by creating offsetting exposures.  
We generally do not enter into derivative transactions for trading or speculative purposes. 

Foreign Exchange Risk Management 
We are exposed to foreign exchange risk when we earn revenues, pay expenses, or enter into monetary intercompany transfers 
denominated in a currency that differs from our functional currency, or other transactions that are denominated in a currency 
other than our functional currency.  We use foreign exchange derivatives, typically forward contracts and options, to reduce our 
overall exposure to the effects of currency fluctuations on cash flows.  These exposures are hedged, on average, for less than three 
years. 

Interest Rate Risk Management 
We enter into various long-term debt agreements.  We use interest rate derivatives, typically swaps, to reduce our exposure to the 
effects of interest rate fluctuations on the forecasted interest rates for up to three years into the future. 

We have not received or pledged any collateral related to derivative arrangements at December 31, 2018. 

The notional and fair values of derivative instruments are as follows at December 31, 2018 and 2017 (in millions): 

Notional Amount

2018

2017

Derivatives Assets  (1) 
2018
2017

Derivative Liabilities  (2)

2018

2017

Derivatives accounted for 

as hedges:

Interest rate contracts
Foreign exchange contracts  (3)

$          

850.0
51.4

$          

200.0
18.7

$              

3.0
6.6

$              

2.2
8.1

$            

13.0
12.8

-
$                
2.9

Total

$          

901.4

$          

218.7

$              

9.6

$            

10.3

$            

25.8

$              

2.9

100 

 
              
              
                
                
              
                
 
(1)  Included within other current assets $3.9 million and $7.7 million at December 31, 2018 and 2017, respectively and other 

non-current assets $5.7 million and $2.7 million at December 31, 2018 and 2017, respectively. 

(2)  Included within other current liabilities $17.9 million and $1.6 million at December 31, 2018 and 2017, respectively and 

other non-current liabilities $7.9 million and $1.3 million at December 31, 2018 and 2017, respectively. 

(3)  Included within foreign exchange contracts at December 31, 2018 were $276.4 million of call options offset with 

$276.4 million of put options and $23.1 million of buy forwards offset with $72.9 million of sell forwards.  Included within 
foreign exchange contracts at December 31, 2017 were $141.0 million of call options offset with $141.0 million of put 
options and $13.3 million of buy forwards offset with $31.0 million of sell forwards.   

The amounts of derivative gains (losses) recognized in accumulated other comprehensive loss were as follows (in millions):  

Commission
Revenue

Compensation 
Expense

Operating
Expense

Interest 
Expense

Total 

Year Ended December 31, 2018
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

$                     
-
(3.1)

$                     
-
(1.9)

$                     
-
(1.4)

$                  

(9.3)
-

$                  

(9.3)
(6.4)

Total

$                  

(3.1)

$                  

(1.9)

$                  

(1.4)

$                  

(9.3)

$                

(15.7)

Year Ended December 31, 2017
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
10.4

-
$                     
3.2

-
$                     
2.3

$                  

(0.9)
-

$                  

(0.9)
15.9

Total

$                 

10.4

$                   

3.2

$                   

2.3

$                  

(0.9)

$                 

15.0

Year Ended December 31, 2016
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

$                     
-
(24.0)

$                     
-
0.1

$                     
-
-

$                 

12.4
-

$                 

12.4
(23.9)

Total

$                

(24.0)

$                   

0.1

$                     
-

$                 

12.4

$                

(11.5)

The amounts of derivative gains (losses) reclassified from accumulated other comprehensive loss into income (effective portion) 
were as follows (in millions): 

Commission
Revenue

Compensation 
Expense

Operating
Expense

Interest 
Expense

Total 

Year Ended December 31, 2018
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
2.3

$                     
-
1.3

-
$                     
1.0

$                   

1.1
-

$                   

1.1
4.6

Total

$                   

2.3

$                   

1.3

$                   

1.0

$                   

1.1

$                   

5.7

Year Ended December 31, 2017
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
(8.7)

-
$                     
1.8

-
$                     
1.3

$                   

0.4
-

$                   

0.4
(5.6)

Total

$                  

(8.7)

$                   

1.8

$                   

1.3

$                   

0.4

$                  

(5.2)

Year Ended December 31, 2016
Cash flow hedges:
Interest rate contracts
Foreign exchange contracts

-
$                     
(9.1)

-
$                     
0.5

-
$                     
0.3

$                   

0.1
-

$                   

0.1
(8.3)

Total

$                  

(9.1)

$                   

0.5

$                   

0.3

$                   

0.1

$                  

(8.2)

We estimate that approximately $3.5 million of pretax loss currently included within accumulated other comprehensive loss will 
be reclassified into earnings in the next twelve months.  The amount of gain (loss) recognized in earnings on the ineffective 
portion of derivatives for 2018, 2017 and 2016 was $(0.6) million, $(0.2) million and $1.6 million, respectively.  

101 

 
                    
                    
                    
                       
                    
                   
                     
                     
                       
                   
                  
                     
                       
                       
                  
 
                     
                     
                     
                       
                     
                    
                     
                     
                       
                    
                    
                     
                     
                       
                    
 
16.  Commitments, Contingencies and Off-Balance Sheet Arrangements 

In connection with our investing and operating activities, we have entered into certain contractual obligations and commitments.  
See Notes 8 and 14 to these consolidated financial statements for additional discussion of these obligations and commitments.  
Our future minimum cash payments, including interest, associated with our contractual obligations pursuant to the note purchase 
agreements, Credit Agreement, Premium Financing Debt Facility, operating leases and purchase commitments at December 31, 
2018 were as follows (in millions):  

Contractual Obligations

2019

2020

Payments Due by Period
2023

2022

2021

Note purchase agreements
Credit Agreement
Premium Financing Debt Facility
Interest on debt

Total debt obligations
Operating lease obligations
Less sublease arrangements
Outstanding purchase obligations

$   

100.0
265.0
154.0
138.0

657.0
106.8
(0.8)
32.1

$   

100.0
-
-
132.5

232.5
92.0
(0.6)
14.6

$     

75.0
-
-
127.9

202.9
78.8
(0.6)
11.3

$   

200.0
-
-
122.5

322.5
61.1
(0.3)
2.1

$   

300.0
-
-
113.1

413.1
44.3
(0.3)
-

Thereafter

 Total

$     

2,423.0
-
-
444.5

$     

3,198.0
265.0
154.0
1,078.5

2,867.5
87.4
(1.0)
-

4,695.5
470.4
(3.6)
60.1

Total contractual obligations

$   

795.1

$   

338.5

$   

292.4

$   

385.4

$   

457.1

$     

2,953.9

$     

5,222.4

The amounts presented in the table above may not necessarily reflect our actual future cash funding requirements, because the 
actual timing of the future payments made may vary from the stated contractual obligation.   

On December 22, 2018, we signed a definitive agreement to acquire 100% of the equity of Stackhouse Poland headquartered in 
Guildford, Surrey, U.K., for approximately $350.0 million of cash consideration.  The transaction is subject to regulatory 
approval and is expected to close in the first quarter of 2019. 

Note Purchase Agreements, Credit Agreement and Premium Financing Debt Facility - See Note 8 to these consolidated 
financial statements for a summary the amounts outstanding under the note purchase agreements, the Credit Agreement and 
Premium Debt Facility. 

Operating Lease Obligations - Our corporate segment’s executive offices and certain subsidiary and branch facilities of our 
brokerage and risk management segments are located at 2850 Golf Road, Rolling Meadows, Illinois, where we have 
approximately 360,000 square feet of space and will accommodate approximately 2,000 employees at peak capacity.  During first 
quarter 2017, we relocated our corporate office headquarters to the Rolling Meadows location.  No move related charges were 
incurred in 2018.  We recognized move related costs and lease abandonment charges of $13.2 million in 2017.  Relating to the 
development of our corporate headquarters, we expect to receive property tax related credits under a tax-increment financing note 
from Rolling Meadows and an Illinois state Economic Development for a Growing Economy (which we refer to as EDGE) tax 
credit.  Incentives from these two programs could total between $60.0 million and $90.0 million over a fifteen-year period.  We 
have earned approximately $11.8 million of EDGE credits from inception through December 31, 2018. 

We generally operate in leased premises at our other locations.  Certain of these leases have options permitting renewals for 
additional periods.  In addition to minimum fixed rentals, a number of leases contain annual escalation clauses which are 
generally related to increases in an inflation index. 

Total rent expense, including rent relating to cancelable leases and leases with initial terms of less than one year, amounted to 
$140.0 million in 2018, $137.7 million in 2017 and $134.2 million in 2016. 

We have leased certain office space to several non-affiliated tenants under operating sublease arrangements.  In the normal course 
of business, we expect that certain of these leases will not be renewed or replaced.  We adjust charges for real estate taxes and 
common area maintenance annually based on actual expenses, and we recognize the related revenues in the year in which the 
expenses are incurred.  These amounts are not included in the minimum future rentals to be received in the contractual obligations 
table above. 

Outstanding Purchase Obligations - We typically do not have a material amount of outstanding purchase obligations at any 
point in time.  The amount disclosed in the contractual obligations table above represents the aggregate amount of unrecorded 
purchase obligations that we had outstanding at December 31, 2018.  These obligations represent agreements to purchase goods 
or services that were executed in the normal course of business. 

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Off-Balance  Sheet  Commitments  -  Our  total  unrecorded  commitments  associated  with  outstanding  letters  of  credit,  financial 
guarantees and funding commitments at December 31, 2018 were as follows (in millions): 

Off-Balance Sheet  Commitments

Letters of credit
Financial guarantees 

Total  commitments

Amount of Commitment Expiration by Period
2020

2023

2022

2021

Total
Amounts

Thereafter Committed

$       

1.3
0.2

$         
-
0.2

$         
-
0.2

$         
-
0.2

$        

17.0
0.6

$          

18.3
1.6

2019

$         
-
0.2

$       

0.2

$       

1.5

$       

0.2

$       

0.2

$       

0.2

$        

17.6

$          

19.9

Since commitments may expire unused, the amounts presented in the table above do not necessarily reflect our actual future cash 
funding requirements.  See Note 14 to these consolidated financial statements for a discussion of our funding commitments 
related to our corporate segment and the Off-Balance Sheet Debt section below for a discussion of other letters of credit.  All of 
the letters of credit represent multiple year commitments that have annual, automatic renewing provisions and are classified by 
the latest commitment date.   

Since January 1, 2002, we have acquired 507 companies, all of which were accounted for using the acquisition method for 
recording business combinations.  Substantially all of the purchase agreements related to these acquisitions contain provisions for 
potential earnout obligations.  For all of our acquisitions made in the period from 2013 to 2018 that contain potential earnout 
obligations, such obligations are measured at fair value as of the acquisition date and are included on that basis in the recorded 
purchase price consideration for the respective acquisition.  The amounts recorded as earnout payables are primarily based upon 
estimated future potential operating results of the acquired entities over a two- to three-year period subsequent to the acquisition 
date.  The aggregate amount of the maximum earnout obligations related to these acquisitions was $558.1 million, of which 
$258.8 million was recorded in our consolidated balance sheet as of December 31, 2018 based on the estimated fair value of the 
expected future payments to be made.   

Off-Balance Sheet Debt - Our unconsolidated investment portfolio includes investments in enterprises where our ownership 
interest is between 1% and 50%, in which management has determined that our level of influence and economic interest is not 
sufficient to require consolidation.  As a result, these investments are accounted for under the equity method.  None of these 
unconsolidated investments had any outstanding debt at December 31, 2018 and 2017 that was recourse to us. 

At December 31, 2018, we had posted two letters of credit totaling $10.2 million in the aggregate, related to our self-insurance 
deductibles, for which we had a recorded liability of $15.8 million.  We have an equity investment in a rent-a-captive facility, 
which we use as a placement facility for certain of our insurance brokerage operations.  At December 31, 2018, we had posted 
seven letters of credit totaling $6.3 million to allow certain of our captive operations to meet minimum statutory surplus 
requirements plus additional collateral related to premium and claim funds held in a fiduciary capacity, one letter of credit 
totaling $1.3 million for collateral related to claim funds held in a fiduciary capacity by a recent acquisition, and one letter of 
credit totaling $0.5 million as a security deposit for a 2015 acquisition’s lease.  These letters of credit have never been drawn 
upon. 

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Our commitments associated with outstanding letters of credit, financial guarantees and funding commitments at December 31, 
2018 were as follows (all dollar amounts in table are in millions):  

Description, Purpose and Trigger

Collateral

Compensation
to Us

Maximum
Exposure

Liability
Recorded

Credit support under letters of credit (LOC) for deductibles due by                 None

None

$        

10.2

$        

15.8

us on our own insurance coverages - expires after 2023
Trigger - We do not reimburse the insurance companies for 

deductibles the insurance companies advance on our behalf

Credit enhancement under letters of credit for our 
captive insurance operations to meet minimum 
statutory capital requirements - expires after 2023
Trigger - Dissolution or catastrophic financial 

results of the operation

Collateral related to claims funds held in a fiduciary 
capacity by a recent acquisition - expires 2020
Trigger - Claim payments are not made

Credit support under letters of credit in lieu of a security 
deposit for an acquisition's lease - expires 2023
Trigger - Lease payments do not get made

None

Reimbursement of
LOC fees

None

None

None

None

Financial guarantees of loans to 6 Canadian-based employees -          

(1)

None

expires when loan balances are reduced to zero 
through M ay 2029 - Principal and interest payments are paid quarterly 
Trigger - Default on loan payments 

6.3

1.3

0.5

1.6

-

-

-

-

$        

19.9

$        

15.8

(1) The guarantees are collateralized by shares in minority holdings of our Canadian operating companies.  

Since commitments may expire unused, the amounts presented in the table above do not necessarily reflect our actual future cash 
funding requirements. 

Litigation, Regulatory and Taxation Matters - We are a defendant in various legal actions incidental to the nature of our 
business including but not limited to matters related to employment practices, alleged breaches of non-compete or other 
restrictive covenants, theft of trade secrets, breaches of fiduciary duties and related causes of action.  We are also periodically the 
subject of inquiries, investigations and reviews by regulatory and taxing authorities into various matters related to our business, 
including our operational, compliance and finance functions.  Neither the outcomes of these matters nor their effect upon our 
business, financial condition or results of operations can be determined at this time.   

On April 18, 2018, Nalco Company (which we refer to as Nalco) filed patent infringement lawsuits in the Western District of 
Wisconsin against two unaffiliated power plants that burn refined coal using the Chem-ModTM Solution.  These complaints were 
filed following Nalco’s voluntary dismissal of its action against Chem-Mod LLC and other defendants that was originally filed in 
the Northern District of Illinois in April 2014, as previously disclosed in our SEC filings.  On July 16, 2018, Nalco amended its 
complaints to name as an additional defendant in each case the refined coal limited liability company that sells refined coal to the 
power plant defendant in each case.  The refined coal limited liability companies are licensed by Chem-Mod LLC to use the 
Chem-ModTM solution to produce and refined coal.  The complaints allege that the named defendants infringed a patent licensed 
exclusively to Nalco and seek unspecified damages and injunctive relief.  Although neither we nor Chem-Mod LLC is named as a 
defendant in either of the complaints, their defense was tendered to Chem-Mod LLC under certain agreements that provide for 
defense and indemnity, and those tenders were accepted.  Chem-Mod LLC is directing the vigorous defense of these lawsuits.  
Litigation is inherently uncertain, however, and it is not possible for us to predict the ultimate outcome of these matters and the 
financial impact to us. 

Our micro-captive advisory services are under investigation by the IRS.  Additionally, the IRS has initiated audits for the 2012 
tax year of over 100 of the micro-captive underwriting enterprises organized and/or managed by us.  Among other matters, the 
IRS is investigating whether we have been acting as a tax shelter promoter in connection with these operations.  While the IRS 
has not made specific allegations relating to our operations or the pre-acquisition activities of Tribeca, an adverse determination 
could subject us to penalties and negatively affect our defense of the class action lawsuit described below.  We may also 
experience lost earnings due to the negative effect of an extended IRS investigation.  From 2016 to 2018, our micro-captive 
operations contributed less than $3.2 million of net earnings and less than $5.0 million in EBITDAC to our consolidated results in 

104 

 
            
             
            
             
            
             
            
             
 
any one year.  Due to the fact that the IRS has not made any allegation against us, or completed all of its audits of our clients, we 
are not able to reasonably estimate the amount of any potential loss in connection with this investigation. 

On December 7, 2018, a class action lawsuit was filed against us, our subsidiary Artex Risk Solutions, Inc. (which we refer to as 
Artex) and other defendants including Tribeca.  The named plaintiffs are micro-captive clients of Artex or Tribeca and their 
related entities and owners who had IRS Section 831(b) tax benefits disallowed by the IRS.  The complaint attempts to state 
various causes of action and alleges that the defendants defrauded the plaintiffs by marketing and managing micro-captives with 
the knowledge that the captives did not constitute bona fide insurance and thus would not qualify for tax benefits.  The named 
plaintiffs are seeking to certify a class of all persons who were assessed back taxes, penalties or interest by the IRS as a result of 
their ownership of or involvement in an IRS Section 831(b) micro-captive formed or managed by Artex or Tribeca during the 
time period January 1, 2015 to the present.  The complaint does not specify the amount of damages sought by the named plaintiffs 
or the putative class.  The defendants’ response to the complaint is due on March 8, 2019.  The court has not otherwise set a case 
schedule.  We will vigorously defend against the lawsuit.  Litigation is inherently uncertain, however, and it is not possible for us 
to predict the ultimate outcome of this matter and the financial impact to us. 

Contingent Liabilities - We purchase insurance to provide protection from errors and omissions (which we refer to as E&O) 
claims that may arise during the ordinary course of business.  We currently retain the first $5.0 million of each and every E&O 
claim.  Our E&O insurance provides aggregate coverage for E&O losses up to $350.0 million in excess of our retained amounts.  
We have historically maintained self-insurance reserves for the portion of our E&O exposure that is not insured.  We periodically 
determine a range of possible reserve levels using actuarial techniques that rely heavily on projecting historical claim data into the 
future.  Our E&O reserve in the December 31, 2018 consolidated balance sheet is above the lower end of the most recently 
determined actuarial range by $0.7 million and below the upper end of the actuarial range by $7.9 million.  We can make no 
assurances that the historical claim data used to project the current reserve levels will be indicative of future claim activity.  Thus, 
the E&O reserve level and corresponding actuarial range could change in the future as more information becomes known, which 
could materially impact the amounts reported and disclosed herein. 

Tax-advantaged Investments No Longer Held - Between 1996 and 2007, we developed and then sold portions of our 
ownership in various energy related investments, many of which qualified for tax credits under IRC Section 29.  We recorded tax 
benefits in connection with our ownership in these investments.  At December 31, 2018, we had exposure on $108.0 million of 
previously earned tax credits.  Under the Tax Act, we expect that these previously earned tax credits will be refunded for tax 
years beginning 2018 and ending in 2021, according to a specific formula.  In 2004, 2007 and 2009, the IRS examined several of 
these investments and all examinations were closed without any changes being proposed by the IRS.  However, any future 
adverse tax audits, administrative rulings or judicial decisions could disallow previously claimed tax credits.   

Due to the contingent nature of this exposure and our related assessment of its likelihood, no reserve has been recorded in our 
December 31, 2018 consolidated balance sheet related to this exposure. 

17.  Insurance Operations 

We have ownership interests in several underwriting enterprises based in the U.S., Bermuda, Gibraltar, Guernsey, Isle of Man and 
Malta that primarily operate segregated account “rent-a-captive” facilities.  These “rent-a-captive” facilities enable our clients to 
receive the benefits of owning a captive underwriting enterprise without incurring certain disadvantages of ownership.  Captive 
underwriting enterprises, or “rent-a-captive” facilities, are created for clients to insure their risks and capture any underwriting 
profit and investment income, which would then be available for use by the insureds, generally to reduce future costs of their 
insurance programs.  In general, these companies are set up as protected cell companies that are comprised of separate cell 
business units (which we refer to as Captive Cells) and the core regulated company (which we refer to as the Core Company).  
The Core Company is owned and operated by us and no insurance policies are assumed by the Core Company.  All insurance is 
assumed or written within individual Captive Cells.  Only the activity of the supporting Core Company of the rent-a-captive 
facility is recorded in our consolidated financial statements, including cash and stockholder’s equity of the legal entity and any 
expenses incurred to operate the rent-a-captive facility.  Most Captive Cells reinsure individual lines of insurance coverage from 
external underwriting enterprises.  In addition, some Captive Cells offer individual lines of insurance coverage from one of our 
underwriting enterprise subsidiaries.  The different types of insurance coverage include special property, general liability, 
products liability, medical professional liability, other liability and medical stop loss.  The policies are generally claims-made.  
Insurance policies are written by an underwriting enterprise and the risk is assumed by each of the Captive Cells.  In general, we 
structure these operations to have no underwriting risk on a net written basis.  In situations where we have assumed underwriting 
risk on a net written basis, we have managed that exposure by obtaining full collateral for the underwriting risk we have assumed 
from our clients.  We typically require pledged assets including cash and/or investment accounts or letters of credit to limit our 
risk. 

We have a wholly owned underwriting enterprise subsidiary based in the U.S. that cedes all of its insurance risk to reinsurers or 
captives under facultative and quota share treaty reinsurance agreements.  This company was established in fourth quarter 2014 
and began writing business in December 2014.  These reinsurance arrangements diversify our business and minimize our 
exposure to losses or hazards of an unusual nature.  The ceding of insurance does not discharge us of our primary liability to the 
policyholder.  In the event that all or any of the reinsuring companies are unable to meet their obligations, we would be liable for 

105 

 
such defaulted amounts.  Therefore, we are subject to credit risk with respect to the obligations of our reinsurers or captives.  In 
order to minimize our exposure to losses from reinsurer credit risk and insolvencies, we have managed that exposure by obtaining 
full collateral for which we typically require pledged assets, including cash and/or investment accounts or letters of credit, to fully 
offset the risk. 

Reconciliations of direct to net premiums, on a written and earned basis, for 2018, 2017 and 2016 related to the wholly-owned 
underwriting enterprise subsidiary discussed above are as follows (in millions): 

2018

2017

2016

Written

Earned

Written

Earned

Written

Earned

Direct
Assumed
Ceded

Net

$               

57.6
4.7
(62.3)

$               

53.2
4.6
(57.8)

$               

60.7
5.0
(65.7)

$               

60.4
4.5
(64.9)

$               

71.8
5.2
(77.0)

$               

69.6
4.9
(74.5)

$                  
-

$                  
-

$                  
-

$                  
-

$                  
-

$                  
-

At December 31, 2018 and 2017, our underwriting enterprise subsidiary had reinsurance recoverables of $68.5 million and 
$59.8 million, respectively, related to liabilities established for ceded unearned premium reserves and loss and loss adjustment 
expense reserves.  These reinsurance recoverables relate to direct and assumed business that has been fully ceded to our reinsurers 
or captives and have been included in premiums and fees receivables in the accompanying consolidated balance sheet. 

18.  Income Taxes 

We and our principal domestic subsidiaries are included in a consolidated U.S. federal income tax return.  Our international 
subsidiaries file various income tax returns in their jurisdictions.  Earnings before income taxes in the table below include the 
impact of intercompany interest expense between domestic and foreign legal entities.  Domestic intercompany interest income 
and offsetting foreign intercompany interest expense were $65.8 million in 2018, $64.2 million in 2017 and $110.7 million in 
2016.  Significant components of earnings before income taxes and the provision for income taxes are as follows (in millions): 

Year Ended December 31,
2017

2018

2016

Earnings (losses) before income taxes:

United States
Foreign, principally Australia, Canada, New Zealand and the U.K.

Total earnings before income taxes
Provision (benefit) for income taxes:

Federal:

Current
Deferred

State and local:
Current
Deferred

Foreign:

Current
Deferred

$        

337.6
141.8

$        

274.1
85.7

$        

335.7
(2.1)

$        

479.4

$        

359.8

$        

333.6

$              
-
(214.0)

$            

7.1
(183.5)

$          

40.2
(146.7)

(214.0)

(176.4)

(106.5)

15.4
(29.0)

(13.6)

60.7
(29.6)

31.1

11.6
(3.9)

7.7

25.9
(14.3)

11.6

7.2
(0.3)

6.9

20.7
(17.8)

2.9

Total benefit for income taxes 

$       

(196.5)

$       

(157.1)

$         

(96.7)

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A reconciliation of the provision for income taxes with the U.S. federal statutory income tax rate is as follows (in millions, except 
percentages): 

Federal statutory rate
State income taxes - net of 

Federal benefit

Differences related to non U.S. operations
Alternative energy, foreign and other 

tax credits

Other permanent differences
U.S. repatriation tax
Stock-based compensation
Changes in unrecognized tax benefits
Change in valuation allowance
Change in U.S. and U.K. tax rates
Other

2018

% of
Pretax
Earnings

Year Ended December 31,
2017

% of
Pretax
Earnings

Amount

2016

% of
Pretax
Earnings

Amount

21.0

$     

126.0

35.0

$     

116.7

Amount

$     

100.7

8.5
(14.8)

(252.9)
0.9
(1.8)
(15.0)
(0.2)
(22.0)
-
0.1

1.8
(3.1)

(52.8)
0.2
(0.4)
(3.1)
-
(4.6)
-
-

5.0
(46.9)

(230.1)
(10.6)
36.8
(15.1)
(0.9)
12.3
(33.2)
(0.4)

1.4
(13.0)

(64.0)
(2.9)
10.2
(4.2)
(0.3)
3.4
(9.2)
(0.1)

4.5
(33.1)

(194.4)
(4.8)
-
-
2.2
14.0
(1.5)
(0.3)

35.0

1.3
(9.9)

(58.2)
(1.4)
-
-
0.7
4.2
(0.4)
(0.1)

(29.0)

Benefit for income taxes 

$   

(196.5)

(41.0)

$   

(157.1)

(43.7)

$     

(96.7)

A reconciliation of the beginning and ending balances of the total amounts of gross unrecognized tax benefits is as follows 
(in millions): 

Gross unrecognized tax benefits at January 1
Increases in tax positions for current year
Settlements
Lapse in statute of limitations
Increases in tax positions for prior years
Decreases in tax positions for prior years

Gross unrecognized tax benefits at December 31

December 31,

2018

2017

$          

10.9
1.7
-
(1.4)
0.4
(0.9)

$          

14.5
1.6
(1.8)
(0.7)
0.6
(3.3)

$          

10.7

$          

10.9

The total amount of net unrecognized tax benefits that, if recognized, would affect the effective tax rate was $8.8 million, and 
$9.0 million at December 31, 2018 and 2017, respectively.  We accrue interest and penalties related to unrecognized tax benefits 
in our provision for income taxes.  At December 31, 2018 and 2017, we had accrued interest and penalties related to 
unrecognized tax benefits of $2.9 million and $2.9 million, respectively.   

We file income tax returns in the U.S. and in various state, local and foreign jurisdictions.  We are routinely examined by tax 
authorities in these jurisdictions.  At December 31, 2018, our corporate returns had been examined by the IRS through calendar 
year 2010.  The IRS is currently conducting various examinations of calendar years 2011 and 2012.  In addition, a number of 
foreign, state, local and partnership examinations are currently ongoing.  It is reasonably possible that our gross unrecognized tax 
benefits may change within the next twelve months.  However, we believe any changes in the recorded balance would not have a 
significant impact on our consolidated financial statements. 

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Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities 
for financial reporting purposes and the amounts used for income tax purposes.  Significant components of our deferred tax assets 
and liabilities are as follows (in millions): 

Deferred tax assets:

Alternative minimum tax and other credit carryforwards
Accrued and unfunded compensation and employee benefits
Amortizable intangible assets
Compensation expense related to stock options
Accrued liabilities
Accrued pension liability
Investments
Net operating loss carryforwards
Capital loss carryforwards
Deferred rent liability
Hedging instruments
Other

Total deferred tax assets
Valuation allowance for deferred tax assets

Deferred tax assets

Deferred tax liabilities:

Nondeductible amortizable intangible assets
Investment-related partnerships
Depreciable fixed assets
Revenue recognition
Hedging instruments
Other prepaid items

Total deferred tax liabilities

Net deferred tax assets

December 31,

2018

2017

$        

856.9
158.8
48.8
12.2
63.8
11.5
1.5
36.8
12.2
4.2
1.9
3.4

$        

683.3
141.2
45.8
13.4
64.8
16.8
1.1
30.5
12.9
4.8
-
5.4

1,212.0
(67.4)

1,144.6

1,020.0
(79.1)

940.9

297.6
13.6
25.4
98.1
-
10.6

445.3

273.8
17.6
26.5
80.6
3.8
10.3

412.6

$        

699.3

$        

528.3

At December 31, 2018 and 2017, $106.9 million and $323.3 million, respectively, have been included in noncurrent liabilities in 
the accompanying consolidated balance sheet.  Alternative minimum tax credits of $48.5 million have an indefinite life and will 
be utilized or refunded beginning in 2019 and ending in 2021, according to a specific formula, general business tax credits of 
$799.1 million begin to expire, if not utilized, in 2034, excess foreign tax credits of $1.9 million will be carried back for 
utilization in 2017, and state credits, net of federal benefit, of $7.4 million expire, if not used, by 2023.  We expect the historically 
favorable trend in earnings before income taxes to continue in the foreseeable future.  Accordingly, we expect to make full use of 
the net deferred tax assets.  Valuation allowances have been established for certain foreign intangible assets and various state net 
operating loss carryforwards that may not be utilized in the future. 

We have not provided for state or withholding income taxes on the undistributed earnings of $631.0 million and $651.0 million at 
December 31, 2018 and 2017, respectively, of foreign subsidiaries which are considered permanently invested outside of the U.S.  
The amount of unrecognized deferred tax liability on these undistributed earnings is not expected to be material at December 31, 
2018 and 2017.  There are only select jurisdictions for which the company regards the undistributed earnings as no longer 
permanently reinvested.  We have recognized the deferred tax liability associated with these undistributed earnings during 2018, 
however, such liability was also not material.  For U.S. federal income tax purposes, we now recognize current income tax 
expense on undistributed earnings of foreign subsidiaries in accordance with the provisions of the Tax Cuts and Jobs Act (which 
we refer to as the Tax Act).   

On December 22, 2017, the U.S. enacted tax legislation commonly referred to as the Tax Act, which significantly revises the U.S. 
tax code by, among other things, lowering the corporate income tax rate from 35.0% to 21.0%, limiting the deductibility of 
interest expense; implementing a territorial tax system, and imposing a repatriation tax on earnings of foreign subsidiaries.  See 
discussion of the various impacts of the Tax Act below. 

SEC Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act (which we refer to as 
SAB 118) describes three scenarios associated with a company’s status of accounting for income tax reform.  Under the SAB 118 
guidance, we made reasonable estimates for certain effects of tax reform in our 2017 consolidated financial statements.  We 

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recognized provisional amounts for our deferred income taxes and repatriation tax based on reasonable estimates.  As of the date 
of this Annual Report on Form 10-K, we have finalized our estimates under SAB 118.  Finalization of the previous estimates 
under SAB 118 have been recorded as discrete items in 2018.  We have completed our analysis with respect to the income tax 
implications of the Tax Act, which has been reflected in our 2018 consolidated financial statements.   

Deferred Income Taxes - For the year ended December 31, 2017, we have determined that our net deferred tax asset required 
revaluation as a result of the Tax Act.  At that time, we recognized a provisional $1.0 million net benefit to the provision for 
income taxes as a result of the restatement of our net deferred tax assets.  In the 2018 consolidated financial statements, we 
finalized the revaluation of our net deferred tax asset by recognizing an additional $2.9 million net benefit to the provision for 
income taxes.    

Repatriation Tax - All U.S. shareholders that own at least 10% of foreign corporations must include in their income a one-time 
inclusion of all accumulated post 1986 undistributed foreign earnings as of December 31, 2017.  We previously recognized a 
provisional income tax expense of $40.0 million as a result of this repatriation tax.  In the 2018 consolidated financial statements, 
we finalized the repatriation tax by recognizing a benefit of $2.9 million to the provision for income taxes.   

Cost Recovery - We previously recorded an immaterial provisional benefit based on our intent to fully expense all qualifying 
expenditures as of December 31, 2017.  This resulted in a decrease to our current income taxes payable and a corresponding 
increase in our deferred tax liability.  In our 2018 consolidated financial statements, we finalized the cost recovery analysis with 
no change to the provision for income taxes. 

We have also completed our analysis of the broader tax effects of the Tax Act which is reflected in our 2018 consolidated 
financial statements. 

19.  Accumulated Other Comprehensive Earnings  

The after-tax components of our accumulated comprehensive earnings (loss) attributable to controlling interests consist of the 
following:   

Pension
Liability

Foreign
 Currency
 Translation

Fair Value
of Derivative
Instruments

Accumulated
Comprehensive
 Earnings (Loss)

Balance as of January 1, 2016, as previously reported
Adoption of Topic 606
Net change in period

$             

(42.9)
-
(4.4)

$           

(477.4)
7.0
(231.8)

$               

(2.2)
-
(4.9)

$                

(522.5)
7.0
(241.1)

Balance as of December 31, 2016, as restated
Adoption of Topic 606
Net change in period

Balance as of December 31, 2017, as restated
Reclassification to retained earnings of income tax 

effects related to the Tax Act

Net change in period

(47.3)
-
4.3

(43.0)

(7.9)
(10.3)

(702.2)
(2.5)
183.4

(521.3)

-
(197.7)

(7.1)
-
16.0

8.9

1.3
(15.6)

(756.6)
(2.5)
203.7

(555.4)

(6.6)
(223.6)

Balance as of December 31, 2018

$             

(61.2)

$           

(719.0)

$               

(5.4)

$                

(785.6)

The foreign currency translation in 2018, 2017 and 2016 primarily relates to the net impact of changes in the value of the local 
currencies relative to the U.S. dollar for our operations in Australia, Canada, the Caribbean, India, New Zealand and the U.K.   

During 2018, 2017 and 2016, $4.9 million, $5.0 million and $5.3 million, respectively, of expense related to the pension liability 
was reclassified from accumulated other comprehensive earnings (loss) to compensation expense in the statement of earnings.  
During 2018, 2017 and 2016, $5.7 million of income, $5.2 million of expense and $8.2 million of expense, respectively, related to 
the fair value of derivative investments, was reclassified from accumulated other comprehensive earnings (loss) to the statement 
of earnings.  During 2018, 2017 and 2016, no amounts related to foreign currency translation were reclassified from accumulated 
other comprehensive earnings (loss) to the statement of earnings. 

109 

 
                    
                  
                    
                       
                 
             
                 
                  
               
             
                 
                  
                    
                 
                    
                      
                  
              
                
                   
               
             
                  
                  
                 
                    
                  
                      
               
             
               
                  
 
20. Quarterly Operating Results (unaudited)

Quarterly operating results for 2018 and 2017 were as follows (in millions, except per share data):

2018

Total revenues

Total expenses

1st

2nd

3rd

4th

$       

1,837.7

$       

1,660.4

$       

1,778.5

$       

1,657.4

1,595.4

1,556.8

1,688.2

1,614.2

Earnings before income taxes

$          

242.3

$          

103.6

$            

90.3

$            

43.2

Net earnings attributable to controlling interests

$          

273.7

$          

114.9

$          

127.6

$          

117.3

Basic net earnings per share

Diluted net earnings per share

2017

Total revenues

Total expenses

$            

1.51

$            

0.63

$            

0.70

$            

0.64

$            

1.48

$            

0.62

$            

0.68

$            

0.63

$       

1,646.4

$       

1,489.5

$       

1,593.7

$       

1,519.4

1,446.8

1,435.4

1,516.8

1,490.2

Earnings before income taxes

$          

199.6

$            

54.1

$            

76.9

$            

29.2

Net earnings attributable to controlling interests

$          

228.8

$            

70.0

$          

111.0

$            

71.5

Basic net earnings per share

Diluted net earnings per share

$            

1.28

$            

0.39

$            

0.61

$            

0.39

$            

1.27

$            

0.39

$            

0.61

$            

0.39

21. Segment Information
We have three reportable operating segments: brokerage, risk management and corporate.

Our brokerage segment is primarily comprised of our retail and wholesale insurance brokerage operations.  The brokerage 
segment generates revenues through commissions paid by underwriting enterprises and through fees charged to our clients.  Our 
brokers, agents and administrators act as intermediaries between underwriting enterprises and our clients and we do not assume 
net underwriting risks.   

Our risk management segment provides contract claim settlement and administration services for enterprises and public entities 
that choose to self-insure some or all of their property/casualty coverages and for underwriting enterprises that choose to 
outsource some or all of their property/casualty claims departments.  These operations also provide claims management, loss 
control consulting and insurance property appraisal services.  Revenues are principally generated on a negotiated per-claim or 
per-service fee basis.  Our risk management segment also provides risk management consulting services that are recognized as the 
services are delivered. 

Our corporate segment manages our clean energy investments.  In addition, the corporate segment reports the financial 
information related to our debt and other corporate costs, external acquisition-related expenses and the impact of foreign currency 
translation.   

Allocations of investment income and certain expenses are based on reasonable assumptions and estimates primarily using 
revenue, headcount and other information.  We allocate the provision for income taxes to the brokerage and risk management 
segments using the local county statutory rates.  Reported operating results by segment would change if different methods were 
applied.   

110 

                  
         
         
         
         
                  
         
         
         
         
Financial information relating to our segments for 2018, 2017 and 2016 is as follows (in millions): 

Year Ended December 31, 2018

Brokerage

Risk Management

Corporate

Total

Revenues:

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income 
Gains on books of business sales
Revenue from clean coal activities
Other net revenues

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables 

Total expenses

Earnings (loss) before income taxes
Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

$       

2,920.7
958.5
189.9
98.0
69.6
10.2
-
-

-
$                           
797.8
-
-
0.5
-
-
-

-
$                
-
-
-
-
-
1,746.3
0.9

$       

2,920.7
1,756.3
189.9
98.0
70.1
10.2
1,746.3
0.9

4,246.9

-

4,246.9

2,447.1
673.5
-
-
-
60.9
286.9
14.3

3,482.7

764.2
191.0

573.2
10.7

798.3

141.6

939.9

489.7
174.6
141.6
-
-
38.7
4.3
(4.7)

844.2

95.7
25.3

70.4
-

1,747.2

-

1,747.2

89.5
55.6
-
1,816.0
138.4
28.2
-
-

2,127.7

(380.5)
(412.8)

32.3
31.7

6,792.4

141.6

6,934.0

3,026.3
903.7
141.6
1,816.0
138.4
127.8
291.2
9.6

6,454.6

479.4
(196.5)

675.9
42.4

Net earnings attributable to controlling interests

$          

562.5

$                        

70.4

$              

0.6

$          

633.5

Net foreign exchange gain

$                
-

$                           
-

$              

2.9

$              

2.9

Revenues:

United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

Total revenues

At December 31, 2018
Identifiable assets:
United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

$       

2,840.9
738.5
195.9
181.1
141.7
148.8

$                      

789.7
35.4
94.7
4.3
15.8
-

$       

1,747.2
-
-
-
-
-

$       

5,377.8
773.9
290.6
185.4
157.5
148.8

$       

4,246.9

$                      

939.9

$       

1,747.2

$       

6,934.0

$       

6,865.4
3,758.5
1,096.1
783.1
688.5
593.5

$                      

571.4
103.8
47.2
4.4
21.3
-

$       

1,800.8
-
-
-
-
-

$       

9,237.6
3,862.3
1,143.3
787.5
709.8
593.5

Total identifiable assets

$     

13,785.1

$                      

748.1

$       

1,800.8

$     

16,334.0

Goodwill - net
Amortizable intangible assets - net

$       

4,573.7
1,753.7

$                        

49.2
19.3

$              

2.7
-

$       

4,625.6
1,773.0

111 

 
            
                        
                  
         
            
                             
                  
            
              
                             
                  
              
              
                            
                  
              
              
                             
                  
              
                  
                             
         
         
                  
                             
                
                
         
                        
         
         
                  
                        
                  
            
         
                        
         
         
         
                        
              
         
            
                        
              
            
                  
                        
                  
            
                  
                             
         
         
                  
                             
            
            
              
                          
              
            
            
                            
                  
            
              
                          
                  
                
         
                        
         
         
            
                          
           
            
            
                          
           
           
            
                          
              
            
              
                             
              
              
            
                          
                  
            
            
                          
                  
            
            
                            
                  
            
            
                          
                  
            
            
                             
                  
            
         
                        
                  
         
         
                          
                  
         
            
                            
                  
            
            
                          
                  
            
            
                             
                  
            
         
                          
                  
         
 
Year Ended December 31, 2017, as restated

Brokerage

Risk Management

Corporate

Total

Revenues:

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income 
Gains on books of business sales
Revenue from clean coal activities

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables 

Total expenses

Earnings (loss) before income taxes
Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

$       

2,641.0
855.1
158.0
99.5
58.1
3.4
-
3,815.1

$                           
-
736.8
-
-
0.6
-
-
737.4

$                
-
-
-
-
-
-
1,560.5
1,560.5

$       

2,641.0
1,591.9
158.0
99.5
58.7
3.4
1,560.5
6,113.0

-
3,815.1

2,212.3
614.0
-
-
-
61.8
261.8
29.3

3,179.2

635.9
221.2

414.7
7.6

136.0
873.4

446.9
164.8
136.0
-
-
31.1
2.9
1.6

783.3

90.1
34.4

55.7
-

-
1,560.5

88.2
50.3
-
1,635.9
124.1
28.2
-
-

1,926.7

(366.2)
(412.7)

46.5
28.0

136.0
6,249.0

2,747.4
829.1
136.0
1,635.9
124.1
121.1
264.7
30.9

5,889.2

359.8
(157.1)

516.9
35.6

Net earnings attributable to controlling interests

$          

407.1

$                        

55.7

$            

18.5

$          

481.3

Net foreign exchange loss

$             

(2.0)

$                        

(0.1)

$             

(1.8)

$             

(3.9)

Revenues:

United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

Total revenues

At December 31, 2017
Identifiable assets:
United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

$       

2,533.7
679.3
191.1
149.4
134.4
127.2

$                      

745.1
30.6
78.2
4.2
15.3
-

$       

1,560.5
-
-
-
-
-

$       

4,839.3
709.9
269.3
153.6
149.7
127.2

$       

3,815.1

$                      

873.4

$       

1,560.5

$       

6,249.0

$       

5,890.5
3,496.2
1,102.9
743.3
709.9
461.5

$                      

572.9
91.3
48.9
6.8
18.7
-

$       

1,766.8
-
-
-
-
-

$       

8,230.2
3,587.5
1,151.8
750.1
728.6
461.5

Total identifiable assets

$     

12,404.3

$                      

738.6

$       

1,766.8

$     

14,909.7

Goodwill - net
Amortizable intangible assets - net

$       

4,119.2
1,630.6

$                        

42.6
14.0

$              

3.0
-

$       

4,164.8
1,644.6

112 

 
            
                        
                  
         
            
                             
                  
            
              
                             
                  
              
              
                            
                  
              
                
                             
                  
                
                  
                             
         
         
         
                        
         
         
                  
                        
                  
            
         
                        
         
         
         
                        
              
         
            
                        
              
            
                  
                        
                  
            
                  
                             
         
         
                  
                             
            
            
              
                          
              
            
            
                            
                  
            
              
                            
                  
              
         
                        
         
         
            
                          
           
            
            
                          
           
           
            
                          
              
            
                
                             
              
              
            
                          
                  
            
            
                          
                  
            
            
                            
                  
            
            
                          
                  
            
            
                             
                  
            
         
                          
                  
         
         
                          
                  
         
            
                            
                  
            
            
                          
                  
            
            
                             
                  
            
         
                          
                  
         
 
Year Ended December 31, 2016, as restated

Brokerage

Risk Management

Corporate

Total

Revenues:

Commissions
Fees
Supplemental revenues
Contingent revenues
Investment income 
Gains on books of business sales
Revenue from clean coal activities
Other net losses 

Revenues before reimbursements

Reimbursements

Total revenues

Compensation
Operating
Reimbursements
Cost of revenues from clean coal activities
Interest
Depreciation
Amortization
Change in estimated acquisition earnout payables 

Total expenses

Earnings (loss) before income taxes
Provision (benefit) for income taxes

Net earnings 
Net earnings attributable to noncontrolling interests

$       

2,409.9
794.7
139.9
97.9
52.6
6.6
-
-

$                           
-
697.0
-
-
1.0
-
-
-

$                
-
-
-
-
-
-
1,350.1
(1.3)

$       

2,409.9
1,491.7
139.9
97.9
53.6
6.6
1,350.1
(1.3)

3,501.6

-
3,501.6

2,040.2
598.2
-
-
-
57.2
244.7
32.1

2,972.4

529.2
186.6

342.6
6.5

698.0

132.1
830.1

424.4
152.7
132.1
-
-
27.2
2.5
-

738.9

91.2
34.5

56.7
-

1,348.8

-
1,348.8

72.6
25.4
-
1,408.6
109.8
19.2
-
-

1,635.6

(286.8)
(317.8)

31.0
27.0

5,548.4

132.1
5,680.5

2,537.2
776.3
132.1
1,408.6
109.8
103.6
247.2
32.1

5,346.9

333.6
(96.7)

430.3
33.5

Net earnings attributable to controlling interests

$          

336.1

$                        

56.7

$              

4.0

$          

396.8

Net foreign exchange gain

$              

5.2

$                           
-

$              

0.1

$              

5.3

Revenues:

United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

Total revenues

At December 31, 2016
Identifiable assets:
United States
United Kingdom
Australia
Canada
New Zealand
Other foreign

$       

2,319.3
661.5
170.0
132.4
120.4
98.0

$                      

721.1
26.8
73.0
4.1
5.1
-

$       

1,348.8
-
-
-
-
-

$       

4,389.2
688.3
243.0
136.5
125.5
98.0

$       

3,501.6

$                      

830.1

$       

1,348.8

$       

5,680.5

$       

5,545.1
3,172.9
931.8
584.2
672.0
402.6

$                      

545.0
61.8
56.9
2.8
4.4
-

$       

1,548.7
-
-
-
-
-

$       

7,638.8
3,234.7
988.7
587.0
676.4
402.6

Total identifiable assets

$     

11,308.6

$                      

670.9

$       

1,548.7

$     

13,528.2

Goodwill - net
Amortizable intangible assets - net

$       

3,722.3
1,613.6

$                        

28.1
13.7

$              

2.8
-

$       

3,753.2
1,627.3

113 

 
            
                        
                  
         
            
                             
                  
            
              
                             
                  
              
              
                            
                  
              
                
                             
                  
                
                  
                             
         
         
                  
                             
               
               
         
                        
         
         
                  
                        
                  
            
         
                        
         
         
         
                        
              
         
            
                        
              
            
                  
                        
                  
            
                  
                             
         
         
                  
                             
            
            
              
                          
              
            
            
                            
                  
            
              
                             
                  
              
         
                        
         
         
            
                          
           
            
            
                          
           
             
            
                          
              
            
                
                             
              
              
            
                          
                  
            
            
                          
                  
            
            
                            
                  
            
            
                            
                  
            
              
                             
                  
              
         
                          
                  
         
            
                          
                  
            
            
                            
                  
            
            
                            
                  
            
            
                             
                  
            
         
                          
                  
         
 
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Stockholders of 
Arthur J. Gallagher & Co. 

Opinion on the Financial Statements  
We have audited the accompanying consolidated balance sheet of Arthur J. Gallagher & Co. (Gallagher) as of December 31, 2018 
and 2017, and the related consolidated statements of earnings, comprehensive earnings, stockholders’ equity and cash flows for 
each of the three years in the period ended December 31, 2018, and the related notes and the financial statement schedule listed in 
the Index at Item 15(2)(a) (collectively referred to as the “consolidated financial statements”).  In our opinion, the consolidated 
financial statements present fairly, in all material respects, the consolidated financial position of Gallagher at December 31, 2018 
and 2017, and the consolidated results of its operations and its cash flows for each of the three years in the period ended 
December 31, 2018, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), Gallagher's internal control over financial reporting as of December 31, 2018, based on criteria established in Internal 
Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 
framework), and our report dated February 8, 2019 expressed an unqualified opinion thereon. 

Adoption of New Accounting Standards  
As discussed in Note 2 to the consolidated financial statements, on January 1, 2018, Gallagher adopted Accounting Standards 
Update (ASU) No. 2014-09, Revenue from Contracts with Customers, on a retrospective basis resulting in revision of the 
December 31, 2017 consolidated balance sheet, and the related consolidated statements of earnings, comprehensive earnings, 
stockholders’ equity and cash flows for each of the two years in the period ended December 31, 2017. 

Basis for Opinion  
These financial statements are the responsibility of Gallagher's management. Our responsibility is to express an opinion on 
Gallagher’s financial statements based on our audits.  We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to Gallagher in accordance with the U.S. federal securities laws and the applicable rules 
and regulations of the Securities and Exchange Commission and the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error 
or fraud.  Our audits included performing procedures to assess the risks of material misstatement of the financial statements, 
whether due to error or fraud, and performing procedures that respond to those risks.  Such procedures included examining, on a 
test basis, evidence regarding the amounts and disclosures in the financial statements.  Our audits also included evaluating the 
accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the 
financial statements.  We believe that our audits provide a reasonable basis for our opinion.  

/s/ Ernst & Young LLP    
Ernst & Young LLP 

We have served as Gallagher’s auditor since 1973 
Chicago, Illinois 
February 8, 2019 

114 

 
 
 
 
 
 
 
Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in 
Rules 13a-15(f) under the Exchange Act.  Under the supervision and with the participation of management, including our 
principal executive officer and principal financial officer, we conducted an assessment of the effectiveness of our internal control 
over financial reporting based on the framework in Internal Control – Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (2013 framework).   

In conducting our assessment of the effectiveness of its internal control over financial reporting, we have excluded 21 of the 48 
entities acquired in 2018, which are included in our 2018 consolidated financial statements.  Collectively, these acquired entities 
constituted approximately 0.6% of total assets as of December 31, 2018, approximately 0.2% of total revenues, and 
approximately 0.1% of net earnings for the year then ended.   

Based on our assessment under the framework in Internal Control – Integrated Framework, management concluded that our 
internal control over financial reporting was effective as of December 31, 2018.  In addition, the effectiveness of our internal 
control over financial reporting as of December 31, 2018, has been audited by Ernst & Young LLP, an independent registered 
public accounting firm, as stated in their attestation report which is included herein. 

Arthur J. Gallagher & Co. 
Rolling Meadows, Illinois 
February 8, 2019 

/s/ J. Patrick Gallagher, Jr.                      
J. Patrick Gallagher, Jr. 
Chairman, President and Chief Executive Officer 

/s/ Douglas K. Howell       
Douglas K. Howell 
Chief Financial Officer 

115 

 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Board of Directors and Stockholders of 
Arthur J. Gallagher & Co. 

Opinion on Internal Control over Financial Reporting 
We have audited Arthur J. Gallagher & Co.’s (Gallagher) internal control over financial reporting as of December 31, 2018, based 
on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 framework), (the COSO criteria). In our opinion, Gallagher maintained, in all material respects, 
effective internal control over financial reporting as of December 31, 2018, based on the COSO criteria.  

As indicated in the accompanying management’s Report on Internal Control Over Financial Reporting, management’s assessment 
of and conclusion on the effectiveness of internal control over financial reporting did not include the internal controls of 21 of the 
48 entities acquired in 2018, which are included in the 2018 consolidated financial statements of Gallagher and constituted 
approximately 0.6% of total assets as of December 31, 2018, approximately 0.2% of total revenues and approximately 0.1% of 
net earnings for the year then ended.  Our audit of internal control over financial reporting of Gallagher also did not include an 
evaluation of the internal control over financial reporting of these acquired entities. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheet as of December 31, 2018 and 2017, and the related consolidated statements of earnings, 
comprehensive earnings, stockholders’ equity and cash flows for each of the three years in the period ended December 31, 2018, 
and the related notes and the financial statement schedule listed in the Index at Item 15(2)(a) (collectively referred to as the 
“consolidated financial statements”) of Gallagher and our report dated February 8, 2019 expressed an unqualified opinion 
thereon.  

Basis for Opinion  
Gallagher’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting included in the accompanying management’s Report on Internal 
Control Over Financial Reporting.  Our responsibility is to express an opinion on Gallagher’s internal control over financial 
reporting based on our audit.  We are a public accounting firm registered with the PCAOB and are required to be independent 
with respect to Gallagher in accordance with the U.S. federal securities laws and the applicable rules and regulations of the 
Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB.  Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects.   

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary in the circumstances.  We believe that our audit provides a 
reasonable basis for our opinion.  

Definition and Limitations of Internal Control Over Financial Reporting  
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures that 
(1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of 
the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of 
financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the 
company are being made only in accordance with authorizations of management and directors of the company; and (3) provide 
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s 
assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ Ernst & Young LLP    
Ernst & Young LLP 

Chicago, Illinois 
February 8, 2019 

116 

 
 
 
 
 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.  

There were no changes in or disagreements with our accountants on matters related to accounting and financial disclosure. 

Item 9A. Controls and Procedures. 

Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures. 

We carried out an evaluation required by the Exchange Act, under the supervision and with the participation of our principal 
executive officer and principal financial officer, of the effectiveness of the design and operation of our disclosure controls and 
procedures, as defined in Rule 13a-15(e) of the 1934 Act, as of the end of the period covered by this report.  Based on this 
evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures 
were effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit 
under the 1934 Act is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and 
forms and to provide reasonable assurance that such information is accumulated and communicated to our management, including 
our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required 
disclosure.  

Design and Evaluation of Internal Control Over Financial Reporting. 
Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives as specified 
above.  Management does not expect, however, that our disclosure controls and procedures will prevent or detect all error and 
fraud.  Any control system, no matter how well designed and operated, is based upon certain assumptions and can provide only 
reasonable, not absolute, assurance that its objectives will be met.  Further, no evaluation of controls can provide absolute 
assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, within the 
Company have been detected.  Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, we included a report of management’s 
assessment of the design and effectiveness of our internal controls as part of this annual report for the fiscal year ended 
December 31, 2018.  Our independent registered public accounting firm also attested to, and reported on, the effectiveness of 
internal control over financial reporting.  Management’s report and the independent registered public accounting firm’s attestation 
report are included in Item 8, “Financial Statements and Supplementary Data,” under the captions entitled “Management’s Report 
on Internal Control Over Financial Reporting” and “Report of Independent Registered Public Accounting Firm on Internal 
Control Over Financial Reporting.” 

Changes in Internal Control Over Financial Reporting. 

During the most recent fiscal quarter, there has not occurred any change in our internal control over financial reporting that has 
materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.  

Item 9B. Other Information. 

None. 

Item 10. Directors, Executive Officers and Corporate Governance. 

Part III 

Our 2019 Proxy Statement will include the information required by this item under the headings “Election of Directors,” 
“Security Ownership by Certain Beneficial Owners and Management – Section 16 (a) Beneficial Ownership Reporting 
Compliance,” “Other Board Matters,” and “Board Committees,” which we incorporate herein by reference.   

Item 11. Executive Compensation.  

Our 2019 Proxy Statement will include the information required by this item under the headings “Compensation Committee 
Report” and “Compensation Discussion and Analysis,” which we incorporate herein by reference.  

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.  

Our 2019 Proxy Statement will include the information required by this item under the headings “Security Ownership by Certain 
Beneficial Owners and Management” and “Equity Compensation Plan Information,” which we incorporate herein by reference.  

Item 13. Certain Relationships and Related Transactions, and Director Independence.  

Our 2019 Proxy Statement will include the information required by this item under the headings “Certain Relationships and 
Related Transactions” and “Other Board Matters,” which we incorporate herein by reference.  

117 

 
Item 14. Principal Accountant Fees and Services.  

Our 2019 Proxy Statement will include the information required by this item under the heading “Ratification of Appointment of 
Independent Auditor - Principal Accountant Fees and Services,” which we incorporate herein by reference.  

Part IV 

Item 15. Exhibits and Financial Statement Schedules.  

The following documents are filed as a part of this report:  

1.  Consolidated Financial Statements: 

(a)  Consolidated Statement of Earnings for each of the three years in the period ended December 31, 2018. 

(b)  Consolidated Balance Sheet as of December 31, 2018 and 2017. 

(c)  Consolidated Statement of Cash Flows for each of the three years in the period ended December 31, 2018. 

(d)  Consolidated Statement of Stockholders’ Equity for each of the three years in the period ended December 31, 

2018. 

(e)  Notes to Consolidated Financial Statements. 

(f)  Report of Independent Registered Public Accounting Firm on Financial Statements. 

(g)  Management’s Report on Internal Control Over Financial Reporting. 

(h)  Report of Independent Registered Public Accounting Firm on Internal Control Over Financial Reporting. 

2.  Consolidated Financial Statement Schedules required to be filed by Item 8 of this Form:  

(a)  Schedule II - Valuation and Qualifying Accounts. 

All other schedules are omitted because they are not applicable, or not required, or because the required information is 
included in our consolidated financial statements or the notes thereto.  

3.  Exhibits:  

3.1 

3.2 

*10.11 

*10.12 

*10.14.1 

*10.14.2 

Amended and Restated Certificate of Incorporation of Arthur J. Gallagher & Co. (incorporated by 
reference to the same exhibit number to our Form 10-Q Quarterly Report for the quarterly period ended 
June 30, 2008, File No. 1-09761). 

Amended and Restated By-Laws of Arthur J. Gallagher & Co. (incorporated by reference to Exhibit 3.1 to 
our Form 8-K Current Report dated May 15, 2018, File No. 1-09761). 

Form of Indemnity Agreement between Arthur J. Gallagher & Co. and each of our directors and corporate 
officers (incorporated by reference to the same exhibit number to our Form 10-Q Quarterly Report for the 
quarterly period ended March 31, 2009, File No. 1-09761). 

Arthur J. Gallagher & Co. Deferral Plan for Nonemployee Directors (amended and restated as of January 1, 
2011) (incorporated by reference to the same exhibit number to our Form 10-K Annual Report for 2010, 
File No. 1-09761). 

Form of Change in Control Agreement between Arthur J. Gallagher & Co. and those Executive Officers 
hired prior to January 1, 2008 (incorporated by reference to the same exhibit number to our Form 10-K 
Annual Report for 2011, File No. 1-09761). 

Form of Change in Control Agreement between Arthur J. Gallagher & Co. and those Executive Officers 
hired after January 1, 2008 (incorporated by reference to the same exhibit number to our Form 10-K 
Annual Report for 2011, File No. 1-09761). 

118 

 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
  
 
 
 
 
*10.15 

*10.16 

The Arthur J. Gallagher & Co. Supplemental Savings and Thrift Plan, as amended and restated effective 
July 25, 2018 (incorporated by reference to the same exhibit number to our Form 10-Q Quarterly Report 
for the quarterly period ended September 30, 2018, File No. 1-09761). 

Arthur J. Gallagher & Co. Deferred Equity Participation Plan amended and restated as of January 18, 2017 
(incorporated by reference to the same exhibit number to our Form 10-K Annual Report for 2016, File 
No. 1-09761). 

*10.16.1 

Form of Deferred Equity Participation Plan Award Agreement (incorporated by reference to the same 
exhibit number to our Form 10-K Annual Report for 2014, File No. 1-09761).  

*10.17 

*10.17.1 

*10.18 

10.38 

10.40 

Arthur J. Gallagher & Co. Severance Plan (effective September 15, 1997, as amended and restated 
effective January 1, 2009) (incorporated by reference to the same exhibit number to our Form 10-K Annual 
Report for 2008, File No. 1-09761). 

First Amendment to the Arthur J. Gallagher & Co. Severance Plan (effective September 15, 1997, as 
amended and restated effective January 1, 2009) (incorporated by reference to Exhibit 10.1 to our Form 10-
Q Quarterly Report for the quarterly period ended June 30, 2010, File No. 1-09761). 

Arthur J. Gallagher & Co. Deferred Cash Participation Plan, amended and restated as of March 11, 2015 
(incorporated by reference to the same exhibit number to our Form 10-Q Quarterly Report for the quarterly 
period ended March 31, 2015, File No. 1-09761). 

Operating Agreement of Chem-Mod LLC dated as of June 23, 2004, by and among NOx II, Ltd., an Ohio 
limited liability company, AJG Coal, Inc., a Delaware corporation, and IQ Clean Coal LLC, a Delaware 
limited liability company (incorporated by reference to the same exhibit number to our Form 10-K Annual 
Report for 2005, File No. 1-09761). 

Operating Agreement of Chem-Mod International LLC dated as of July 8, 2005, between NOx II 
International, Ltd., an Ohio limited liability company and AJG Coal, Inc., a Delaware corporation, together 
with Amendment No. 1 dated August 2, 2005 (incorporated by reference to the same exhibit number to our 
Form 10-K Annual Report for 2005, File No. 1-09761). 

*10.42.1 

Form of Long-Term Incentive Plan Restricted Stock Unit Award Agreement (incorporated by reference to 
the same exhibit number to our Form 10-K Annual Report for 2010, File No. 1-09761). 

*10.42.2 

Form of Long-Term Incentive Plan Stock Option Award Agreement (incorporated by reference to the same 
exhibit number to our Form 10-K Annual Report for 2010, File No. 1-09761). 

*10.42.3 

Form of Long-Term Incentive Plan Stock Appreciation Rights Award Agreement (incorporated by 
reference to the same exhibit number to our Form 10-K Annual Report for 2010, File No. 1-09761). 

*10.42.4 

*10.42.5 

*10.43 

*10.43.1 

*10.43.2 

Form of Long-Term Incentive Plan Restricted Stock Unit Award Agreement for executive officers over the 
age of 55 (incorporated by reference to the same exhibit number to our Form 10 Q Quarterly Report for the 
quarterly period ended March 31, 2013, File No. 1-09761). 

Form of Long-Term Incentive Plan Stock Option Award Agreement for executive officers over the age of 
55 (incorporated by reference to the same exhibit number to our Form 10 Q Quarterly Report for the 
quarterly period ended March 31, 2013, File No. 1-09761), 

Arthur J. Gallagher & Co. Performance Unit Program (incorporated by reference to the same exhibit 
number to our Form 10-Q Quarterly Report for the quarterly period ended June 30, 2007, File No. 1-
09761). 

Form of Performance Unit Grant Agreement under the Performance Unit Program (incorporated by 
reference to Exhibit 10.45.1 to our Form 10-Q Quarterly Report for the quarterly period ended March 31, 
2014, File No. 1-09761). 

Form of Performance Unit Grant Agreement under the Performance Unit Program for executive officers 
over the age of 55 (incorporated by reference to the same exhibit number to our Form 10 Q Quarterly 
Report for the quarterly period ended March 31, 2013, File No. 1-09761). 

*10.44 

Senior Management Incentive Plan (incorporated by reference to Exhibit 10.44 to our Form 10-Q Quarterly 
Report for the quarterly period ended June 30, 2015, File No. 1-09761). 

119 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
*10.45 

*10.47 

*10.48 

21.1 

23.1 

24.1 

31.1 

31.2 

32.1 

32.2 

Arthur J. Gallagher & Co. 2011 Long-Term Incentive Plan (incorporated by reference to Exhibit 99.1 to 
our Form S-8 Registration Statement, File No. 333-174497). 

Arthur J. Gallagher & Co. 2014 Long-Term Incentive Plan (incorporated by reference to Exhibit 10.46 to 
our Form 10-Q Quarterly Report for the quarterly period ended June 30, 2014, File No. 1-09761). 

Arthur J. Gallagher & Co. 2017 Long-Term Incentive Plan (incorporated by reference to Exhibit 4.8 to our 
Form S-8 Registration Statement, File No. 333-221274). 

Subsidiaries of Arthur J. Gallagher & Co., including state or other jurisdiction of incorporation or 
organization and the names under which each does business. 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm.  

Power of Attorney. 

Rule 13a-14(a) Certification of Chief Executive Officer. 

Rule 13a-14(a) Certification of Chief Financial Officer.  

Section 1350 Certification of Chief Executive Officer.  

Section 1350 Certification of Chief Financial Officer.  

101.INS  XBRL Instance Document. 

101.SCH  XBRL Taxonomy Extension Schema Document. 

101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document. 

101.LAB  XBRL Taxonomy Extension Label Linkbase Document. 

101.PRE  XBRL Taxonomy Extension Presentation Linkbase Document. 

101.DEF  XBRL Taxonomy Extension Definition Linkbase Document. 

All other exhibits are omitted because they are not applicable, or not required, or because the required information is 
included in our consolidated financial statements or the notes thereto.  The registrant agrees to furnish to the Securities 
and Exchange Commission upon request a copy of any long-term debt instruments that have been omitted pursuant to 
Item 601(b)(4)(iii)(A) of Regulation S-K. 

--------------- 

*  Such exhibit is a management contract or compensatory plan or arrangement required to be filed as an exhibit to this 

form pursuant to item 601 of Regulation S-K.  

Item 16. Form 10-K Summary. 

None. 

120 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Signatures 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized on the 8th day of February, 2019.  

ARTHUR J. GALLAGHER & CO.  

/S/    J. PATRICK GALLAGHER, JR.           

By                                                            

J. Patrick Gallagher, Jr.  
Chairman, President and Chief Executive Officer  

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on the 8th day of 
February, 2019 by the following persons on behalf of the Registrant in the capacities indicated.  

Name 

Title 

/S/    J. PATRICK GALLAGHER, JR. 

Chairman, President and Director (Principal Executive Officer) 

J. Patrick Gallagher, Jr. 
/S/    DOUGLAS K. HOWELL 

Douglas K. Howell 
/S/    RICHARD C. CARY 

Richard C. Cary 
*SHERRY S. BARRAT 

Sherry S. Barrat 
*WILLIAM L. BAX 

William L. Bax 
* D. JOHN COLDMAN 

D. John Coldman 
* FRANK E. ENGLISH, JR. 

Frank E. English, Jr. 
*ELBERT O. HAND 

Elbert O. Hand 
*DAVID S. JOHNSON 

David S. Johnson 
*KAY W. MC CURDY 

Kay W. Mc Curdy 
* RALPH J. NICOLETTI 

Ralph J. Nicoletti 
*NORMAN L. ROSENTHAL 

Norman L. Rosenthal 

 /S/    WALTER D. BAY            

*By:                                                                
Walter D. Bay, Attorney-in-Fact  

Vice President and Chief Financial Officer (Principal Financial Officer) 

Controller (Principal Accounting Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

121 

 
   
                                                         
   
                                                         
   
                                                         
 
 
                                                         
   
                                                         
   
                                                         
   
                                                         
   
                                                         
   
                                                         
 
                                                         
 
                                                         
 
                                                         
 
 
Schedule II 
Arthur J. Gallagher & Co. 

Valuation and Qualifying Accounts 

Balance
at
Beginning
of Year

Amounts
Recorded
in
Earnings

Adjustments

Balance
at
End
of Year

(In millions)

$              

13.5
7.4 
79.1

$                

5.8
(1.2)
(11.7)

$               

(9.3)
1.6 
- 

(1)
(2)

$              

10.0
7.8 
67.4

Year ended December 31, 2018

Allowance for doubtful accounts
Allowance for estimated policy cancellations
Valuation allowance for deferred tax assets
Accumulated amortization of expiration

lists, noncompete agreements and trade names

1,490.7

291.3

(31.6)

(3)

1,750.4

Year ended December 31, 2017

Allowance for doubtful accounts
Allowance for estimated policy cancellations
Valuation allowance for deferred tax assets
Accumulated amortization of expiration

$              

12.8
7.1 
66.8

$                

5.4
2.1 
12.3

$               

(4.7)
(1.8)
- 

(1)
(2)

$              

13.5
7.4 
79.1

lists, noncompete agreements and trade names

1,203.6

264.7

22.4

(3)

1,490.7

Year ended December 31, 2016

Allowance for doubtful accounts
Allowance for estimated policy cancellations
Valuation allowance for deferred tax assets
Accumulated amortization of expiration

$              

13.3
7.4 
52.8

$                

4.9
0.2 
14.0

$               

(5.4)
(0.5)
- 

(1)
(2)

$              

12.8
7.1 
66.8

lists, noncompete agreements and trade names

983.9

247.2

(27.5)

(3)

1,203.6

(1) Net activity of bad debt write offs and recoveries and acquired businesses.

(2) Additions to allowance related to acquired businesses.

(3) Elimination of fully amortized expiration lists, non-compete agreements and trade names, intangible asset/amortization

reclassifications and disposal of acquired businesses.

122 

 
                
               
 
           
              
               
           
 
                
                
 
           
              
                
           
 
                
                
 
              
              
               
           
Rule 13a-14(a) Certification of Chief Executive Officer 

Exhibit 31.1 

Certification 
I, J. Patrick Gallagher, Jr., certify that: 

1.  I have reviewed this annual report on Form 10-K of Arthur J. Gallagher & Co.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 

material fact necessary to make the statements made, in light of the circumstances under which such 
statements were made, not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, 
fairly present in all material respects the financial condition, results of operations and cash flows of the 
registrant as of, and for, the periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over 
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a.)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, 
including its consolidated subsidiaries, is made known to us by others within those entities, particularly 
during the period in which this report is being prepared; 

(b.)  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance 
with generally accepted accounting principles;  

(c.)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and  

(d.)  Disclosed in this report any change in the registrant’s internal control over financial reporting that 

occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the 
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal 
control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board 
of directors (or persons performing the equivalent functions): 

(a.)  All significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, 
process, summarize and report financial information; and  

(b.)  Any fraud, whether or not material, that involves management or other employees who have a 

significant role in the registrant’s internal control over financial reporting. 

Date:  February 8, 2019 

/s/ J. Patrick Gallagher, Jr. 

J. Patrick Gallagher, Jr. 
Chairman, President and Chief Executive 
Officer 
(principal executive officer) 

 
 
 
 
Rule 13a-14(a) Certification of Chief Financial Officer 

Exhibit 31.2 

Certification 
I, Douglas K. Howell, certify that: 

1.  I have reviewed this annual report on Form 10-K of Arthur J. Gallagher & Co.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a 
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such 
statements were made, not misleading with respect to the period covered by this report; 

3.  Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report, 
fairly  present  in  all  material  respects  the  financial  condition,  results  of  operations  and  cash  flows  of  the 
registrant as of, and for, the periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure 

controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over 
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a.)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to 
be designed under our supervision, to ensure that material information relating to the registrant, 
including its consolidated subsidiaries, is made known to us by others within those entities, particularly 
during the period in which this report is being prepared; 

(b.)  Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance 
with generally accepted accounting principles; 

(c.)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this 

report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of 
the period covered by this report based on such evaluation; and  

(d.)  Disclosed in this report any change in the registrant’s internal control over financial reporting that 

occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the 
case of an annual report) that has materially affected, or is reasonably likely to materially affect, the 
registrant’s internal control over financial reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal 
control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board 
of directors (or persons performing the equivalent functions): 

(a.)  All significant deficiencies and material weaknesses in the design or operation of internal control over 
financial  reporting  which  are  reasonably  likely  to  adversely  affect  the  registrant’s  ability  to  record, 
process, summarize and report financial information; and  

(b.)  Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a 

significant role in the registrant’s internal control over financial reporting. 

Date:  February 8, 2019 

/s/ Douglas K. Howell 

Douglas K. Howell 
Vice President 
Chief Financial Officer 
(principal financial officer) 

 
 
 
 
Section 1350 Certification of Chief Executive Officer 

Exhibit 32.1 

I, J. Patrick Gallagher, Jr., the chief executive officer of Arthur J. Gallagher & Co., certify that (i) the 

Annual Report on Form 10-K of Arthur J. Gallagher & Co. for the twelve month period ended December 31, 

2018 (the “Form 10-K”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities 

Exchange Act of 1934 and (ii) the information contained in the Form 10-K fairly presents, in all material respects, 

the financial condition and results of operations of Arthur J. Gallagher & Co. and its subsidiaries. 

Date:  February 8, 2019 

/s/ J. Patrick Gallagher, Jr. 

J. Patrick Gallagher, Jr. 
Chairman, President and Chief Executive 
Officer 
(principal executive officer) 

 
 
 
 
 
 
 
 
 
 
Section 1350 Certification of Chief Financial Officer 

Exhibit 32.2 

I, Douglas K. Howell, the chief financial officer of Arthur J. Gallagher & Co., certify that (i) the Annual 

Report on Form 10-K of Arthur J. Gallagher & Co. for the twelve month period ended December 31, 2018 (the 

“Form 10-K”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 

1934 and (ii) the information contained in the Form 10-K fairly presents, in all material respects, the financial 

condition and results of operations of Arthur J. Gallagher & Co. and its subsidiaries. 

Date:  February 8, 2019 

/s/ Douglas K. Howell 

Douglas K. Howell 
Vice President 
Chief Financial Officer 
(principal financial officer) 

This page intentionally left blan.k.

 BOARD OF DIRECTORS

J. PATRICK GALLAGHER, JR.
Chairman of the Board, 
President and Chief Executive Officer

SHERRY S. BARRAT 2,3
Former Vice Chairman 
Northern Trust Corporation

WILLIAM L. BAX 1
Former Managing Partner of 
PricewaterhouseCoopers’ Chicago office

D. JOHN COLDMAN 2
Former Chairman of The Benfield Group

FRANK E. ENGLISH, JR.1
Former Managing Director and Vice Chairman of  
Investment Banking, Morgan Stanley & Co.

ELBERT O. HAND 2,3
Former Chairman of the Board and Chief Executive Officer 
Hartmarx Corporation

DAVID S. JOHNSON 2,3
Lead Director, Arthur J. Gallagher & Co. 
Chief Executive Officer of North America, Aryzta AG

KAY W. MCCURDY 2,3
Retired Partner, Locke Lord LLP

RALPH J. NICOLETTI 1
Senior Vice President and Chief Financial Officer  
The AZEK Company

NORMAN L. ROSENTHAL, PH.D.1
President, Norman L. Rosenthal & Associates, Inc.

1 Member of the Audit Committee

2 Member of the Compensation Committee

3 Member of the Nominating/Governance Committee

 EXECUTIVE OFFICERS

WALTER D. BAY
General Counsel and Secretary

JOEL D. CAVANESS
President — U.S. Wholesale Brokerage

SCOTT R. HUDSON
President — Risk Management

CHRISTOPHER E. MEAD
Chief Marketing Officer

THOMAS J. GALLAGHER
President — Global Property/Casualty Brokerage

SUSAN E. PIETRUCHA
Chief Human Resources Officer

DOUGLAS K. HOWELL
Chief Financial Officer

WILLIAM F. ZIEBELL
President — Employee Benefit  
Consulting and Brokerage

Arthur J. Gallagher & Co. has been recognized as one of the  
World’s Most Ethical Companies® in 2012, 2013, 2014, 2015, 2016,  
2017, 2018 and 2019.

“World’s Most Ethical Companies” and “Ethisphere” names and marks 
are registered trademarks of Ethisphere LLC.

Arthur J. Gallagher & Co. has been recognized as  
one of the 2018 World’s Best Employers by Forbes.

©2018 Forbes LLC, used with permission.

2018 ANNUAL REPORT          145

 
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ANNUAL MEETING

STOCKHOLDER INQUIRIES

Arthur J. Gallagher & Co.’s 2019 Annual 
Meeting of Stockholders will be held  
on Tuesday, May 14, 2019, at 9:00 a.m.  
(Central Time) at 2850 Golf Road, Rolling 
Meadows, IL 60008.

REGISTRAR AND TRANSFER AGENT

Computershare Trust Company, N.A. 
462 South 4th Street 
Suite 1600 
Louisville, KY 40202 
502.301.6000

www.computershare.com/investor

AUDITORS

Ernst & Young LLP

Communications regarding direct stock purchases, dividends, 
lost stock certificates, direct deposit of dividends, dividend 
reinvestment and changes of address should be directed to:

Computershare Trust Company, N.A. 
P.O. Box 50500 
462 South 4th Street 
Louisville, KY 40233-5000 
312.360.5386

www.computershare.com/investor

Online Inquiries:  
https://www-us.computershare.com/investor/contact

COMPARATIVE PERFORMANCE GRAPH

The following graph demonstrates a five-year comparison of cumulative total returns for our company, the S&P 500 and a Peer Group 
consisting of Aon plc; Marsh & McLennan Companies, Inc.; Willis Towers Watson plc; and Brown & Brown, Inc. The chart shows the 
performance of $100 invested in our company, the S&P 500 and the Peer Group on December 31, 2013, with dividend reinvestment.

 COMPARISON OF 5-YEAR CUMULATIVE TOTAL RETURN

Assumes Initial Investment of $100 

December 2018

$250

200

150

100

50

2013

2014

2015

2016

2017

2018

Arthur J. Gallagher & Co.

Peer Group

S&P 500 Index — Total Returns

 GLOBAL CLIENT CAPABILITIES

ABU DHABI

ALBANIA

ANGOLA

ANGUILLA

ANTIGUA

ARGENTINA

ARUBA

AUSTRALIA

AUSTRIA

AZERBAIJAN

BAHAMAS

BAHRAIN

BARBADOS

BELGIUM

BENIN

BERMUDA

BOLIVIA

CHAD

GRENADA

CHANNEL ISLANDS

GRENADINES, THE

CHILE

CHINA

COLOMBIA

CONGO

COSTA RICA

CROATIA

GUAM

GUATEMALA

GUERNSEY

GUINEE CONAKRY

GUYANA

HONDURAS

CURACAO, NETHERLANDS ANTILLES

HONG KONG

CZECH REPUBLIC

HUNGARY

DEMOCRATIC REPUBLIC OF CONGO

ICELAND

DENMARK

DOMINICA

DOMINICAN REPUBLIC

DUBAI

ECUADOR

EGYPT

INDIA

INDONESIA

IRELAND

ISLE OF MAN

ISRAEL

ITALY

BONAIRE, NETHERLANDS ANTILLES

EQUATORIAL GUINEA

IVORY COAST

BOSNIA

BRAZIL

BRITISH VIRGIN ISLANDS

BULGARIA

BURKINA FASO

CAMEROON

CANADA

CAYMAN ISLANDS

CENTRAL AFRICA

ESTONIA

FIJI

FINLAND

FRANCE

GABON

GEORGIA

GERMANY

GHANA

GREECE

JAMAICA

JAPAN

JERSEY

JORDAN

KAZAKHSTAN

KENYA

KUWAIT

LATVIA

LEBANON

148           ARTHUR J. GALLAGHER & CO.

LITHUANIA

LUXEMBOURG

MACAU

MADAGASCAR

MALAYSIA

MALI

MALTA

MAURITANIA

MAURITIUS

MEXICO

MONACO

MYANMAR (BURMA)

NETHERLANDS

NEVIS

NEW ZEALAND

NICARAGUA

NIGER

NIGERIA

NORWAY

OMAN

PAKISTAN

PANAMA

PAPUA NEW GUINEA

PARAGUAY

PERU

PHILIPPINES

POLAND

SWEDEN

SWITZERLAND

TAIWAN

TANZANIA

THAILAND

TOGO

TRINIDAD AND TOBAGO

TURKEY

TURKS AND CAICOS ISLANDS

UGANDA

UKRAINE

UNITED ARAB EMIRATES

UNITED KINGDOM

UNITED STATES

URUGUAY

VENEZUELA

VIETNAM

VIRGIN ISLANDS (US)

ZAMBIA

PORTUGAL

PUERTO RICO

QATAR

REUNION

ROMANIA

RUSSIA

RWANDA

SABA,  
NETHERLANDS ANTILLES

SAINT EUSTATIUS, NETHERLANDS 
ANTILLES

SAINT KITTS

SAINT LUCIA

SAINT MAARTEN, NETHERLANDS 
ANTILLES

SAINT VINCENT

SAUDI ARABIA

SCOTLAND

SENEGAL

SERBIA

SEYCHELLES

SINGAPORE

SLOVAKIA

SLOVENIA

SOUTH AFRICA

SOUTH KOREA

SPAIN

SRI LANKA

The Gallagher Way. Since 1927.

Global Headquarters 
2850 Golf Road 
Rolling Meadows, IL 60008-4050 
630.773.3800

www.ajg.com

© 2019 Arthur J. Gallagher & Co.